EN

2010 Volkswagen CC 4-DR. w/SAB

4
Recalls
241
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 11.8%

Complaints
Recalls

241 Complaints

for 2010 VOLKSWAGEN CC
05/02/2019
Components: STEERING,SUSPENSION,VEHICLE SPEED CONTROL
Incident Date: 04/26/2019
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN6AE******
Summary

WHEN I AM DRIVING THE VEHICLEL SOMETIMES IT HESITATES I DON'T KNOW IF F IS AIR FLOW SENSOR OR TRANSMISSION A HAD NO IDEA

03/26/2019
Components: ENGINE
Incident Date: 02/19/2019
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN2AE******
Summary

THE DEALERSHIP SAID PCV VALVE WENT OUT AND CAUSED REAR MAIN SEAL TO BREAK, WHICH IS THE REASON MY CHECK ENGINE LIGHT CAME ON. THE CAR IS NOW LEAKING OIL. THE PCV VALVE APPEARS TO BE FINE, NOTHING IS STUCK, NOTHING CRACKED, THE GASKET IS NOT DAMAGED EITHER. THE CAR NOW HAS 80K MILES ON IT AND IM STUCK WITH $1800 REPAIR BILL FOR THE REAR MAIN SEAL.

03/14/2019
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/12/2019
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN7AE******
Summary

I WAS DRIVING MY CAR HEADED OUT OF TOWN AND NOTICED WHILE DRIVING MY CAR STARTED TO ACCELERATING ON ITS ON ALMOST CAUSING ME TO ALMOST LOSE CONTROL AND HIT THE PERSON IN FRONT OF ME PUTTING ME AND MY FAMILY LIFE IN DANGER. WE ENDED UP TURNING AROUND TO HEAD BACK HOME AND ON THE WAY HOME WE STARTED SMELLING A STRONG GAS THE SMELL WAS SO LOUD WE ENDED UP PULLING OVER AND CALLING FOR A RIDE ALSO WHEN STOPPED AT A LIGHT OR STOP SIGN TO LONG I NOTICED THE VEHICLE WOULD JUMP OUT OF DRIVING AND SWITCH INTO A DIFFERENT GEAR ON IT'S OWN CASING ME TO HAVE TO PUT MY EMERGENCY SIGNAL LIGHTS ON AND RESTART THE VEHICLE IN ORDER TO GET IT BACK INTO DRIVING EVERYTIME THAT HAPPENED I WOULD NOTICE THAT THE D ON THE DASHBOARD WOULD BE GONE I ENDED UP TAKING MY VEHICLE TO THE DEALERSHIP VW IN BRADENTON FL SO IT COULD BE LOOKED AT IT HAD RECALLS IT THEY ALSO LISTED A FEW OTHER THINGS THEY NEEDED TO DO SO AFTER THEM SO CALLED FIXING IT THE COST I HAD TO PAY WAS $1,555.88 SO AS I LEFT I NOTICED THE ENGINE LIGHT WAS BACK ON THE CAR WAS STILL DOING THE SAME THING LIKE IT NEVER WAS FIXED I CALLED THE DEALER AND THEY TOLD ME TO BRING IT BACK NEXT FRIDAY I ENDED UP STOPPING TO TO CHECK MY OLI LEVEL AND NOTICED THAT VW DEALER MECHANIC FORGOT TO PUT MY OIL BACK IN MY CAR AFTER FIXING A SMALL DRIP THAT THEY SAID WASNT THAT ARGENT TO FIX AND IN I DECIDED TO GO AHEAD AND LET THEM DO ANYWAYS BEFORE I DROPPED MY CAR OFF TO VW I HAD JUST GOT A OIL CHANGE 2 DAYS BEFORE AT THIS POINT I'M SO HURT I'M A PATIENT OF 1 WITHOUT A CAR NOW ALL BECAUSE THE VW FORGOT TO PUT MY OIL BACK INTO MY CAR WHEN THEY GOT DONE MY CAR IS DESTROYED MY $1,555.88 >IS GONE MY MOTOR HAD NO OIL IN AND ALL I GOT WAS A SORRY EVERYTHING I WORKED WORKED HARD FROM WAS TAKEN AWAY FROM ME ALL IN A BLINK OF A EYE😢

01/22/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/22/2019
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN7AE******
Summary

STARTED THE CAR IT TURN OVER AND AUTOMATICALLY SHUTOFF FUEL INJECTION IT WAS ON A CITY STREET AND STOPPED SMACK IN THE MIDDLE CAUSING CARS TO GO AROUND ME

01/11/2019
Components: AIR BAGS
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7ANXAE******
Summary

TAKATA RECALL. VW WILL NOT REPLACE THE RECALLED AIRBAG. I DO NOT FEEL SAFE DRIVING MY CAR. I CALLED MANY TIMES AND GET MANY NOTICES IN THE MAIL TO GET IT REPLACE. UPON CALLING THEY (VW OF ONTARIO, SAN BERNARDINO AND MORENO VALLEY INCLUDING THE CORPORATE LINE. THAT THERE ARE NO AIRBAGS AND THE MANUFACTURE WENT OUT OF BUSINESS.

01/10/2019
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 12/29/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN0AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM FAILED AND CODE NUMBER: P2293 WAS LOCATED. THE DEALER ALSO INFORMED THE CONTACT OF TWO OPEN RECALLS: NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 18V148000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER DID NOT NOTIFY HIM ABOUT THE RECALLS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROMISED TO CALL THE CONTACT BACK. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

12/07/2018
Components: AIR BAGS
Incident Date: 12/06/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN4AE******
Summary

TAKATA RECALL. I TOOK MY CC FOR RECALL ON THE AIRBAG IN VW DEALER IN COUNTRYSIDE, IL.THE REPLACE THE AIRBAG AND GIVE ME THE CAR BACK WITH AIRBAG ERROR ON THE DASHBOARD.AFTER THAT THEY SERVICE DEPARTMENT TOLD ME THAT I NEED TO CALL FOR APPOINTMENT COME BACK WHEN IS AVAILABLE, PAY THEM $140 FOR DIAGNOSTIC AND THEN THEY CAN TELL ME WHAT IS WRONG WITH MY AIRBAG.THEY WANT ME TO DRIVE MY CAR WITH OUT AIRBAG.

12/04/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/03/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWNN7AN8AE******
Summary

I AM A U.S SERVICE MEMBER STATIONED OVERSEAS. I WILL BE SERVING OVERSEAS UNTIL NOVEMBER 2021. WHILE DRIVING ON THE AUTOBAHN WITH MY FAMILY, I GOT ON THE LEFT LANE TO PASS A VEHICLE NEXT TO ME. WHEN I HIT ON THE ACCELERATOR, OUT OF THE BLUE, MY VEHICLE SEEMS TO LOSE POWER AND THE EPC CODE ON MY DASHBOARD STARTED FLASHING. THE VEHICLE STARTED CHOKING AND SLOWED DOWN INSTEAD. IN CONFUSION AND THE LOUD HONKING FROM THE VEHICLES BEHIND AND NEXT TO ME, I TURNED MY HAZARD LIGHTS AND SWITCHED TO THE FAR RIGHT LANE. I IMMEDIATELY CONTACTED THE LOCAL VW DEALERSHIP IN GERMANY AND WAS INFORMED THAT THERE WAS A RECALL ON MY VEHICLE FOR THE FUEL PUMP MODULE AND TAKATA AIRBAG BUT IT COULD ONLY BE DONE IN THE STATES. I CONTACTED OMSC AND THEY INFORMED ME THAT THERE WAS NOTHING THEY COULD DO AND I WOULD HAVE TO CONTACT VW AMERICA. WHEN I CONTACTED VW AMERICA AND TOLD THEM ABOUT MY SITUATION, I WAS INFORMED I WOULD HAVE TO WAIT UNTIL 2021 WHEN I RETURN TO THE U.S. I AM WORRIED FOR MY SAFETY AND THAT OF MY FAMILY DRIVING THIS VEHICLE. ANY HELP WOULD BE APPRECIATED.

11/21/2018
Components: ENGINE
Incident Date: 11/05/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN3AE******
Summary

ENGINE KEEPS STALLING, HAD FUEL PUMP REPLACE PER 4TH RECALL FOR THIS VEHICLE. THE CAR STILL STALLS, EXTREMELY DANGEROUS WHILE DRIVING ESPECIALLY ON THE HIGHWAY WHEN I HAVE TWO KIDS IN THE CAR. THE CAR WONT GO IN REVERSE LIKE A NORMAL CAR BC IT STALLS TOO, I HAVE TO TURN THE CAR OFF AND THEN BACK OFF TO BE ABLE TO REVERSE. I WAS DRIVING DOWN A SMALL RAMP ON IN A PARKING GARAGE, THE CAR STALL AGAIN. NO ONE IS ABLE TO HELP ME AND VOLKSAGEN KEEPS TELLING ME MY ENGINE LIGHT IS ON AND I KEEP TELLING THEM IT COMES ON WHEN MY CAR STALLS! I FEEL LIKE IM IN A DEATH CAR, I RATHER WALK INSTEAD OF DRIVE MY VOLKSWAGEN AND VERY FRUSTRATING THAT I HAVE TO PAY THIS LOAN WHEN THE CAR CONSTANTLY STALLS ON ME. HARD FOR ME TO TRADE IN AS WELL BC I OWE ABOUT 6K AND IM IN MEDICAL SCHOOL. CAN SOMEONE ANYONE PLEASE GIVE ME TIPS ON HOW TO HANDLE THIS SITUATION.

10/30/2018
Components: AIR BAGS
Incident Date: 10/10/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN2AE******
Summary

AFTER A RECALL ON AIRBAG WAS DONE, TWO WEEKS LATER I TOOK THE CAR IN BECAUSE A AIRBAG LIGHT CAME ON. WAS TOLD ITS CONTROL MODULE FOR PODS ALL, WHICH COSTS $2,357.68. THIS MODULE CONTROLS THE AIRBAGS WHETHER OR NOT THEY GO OFF IN AN ACCIDENT. WELL MINE WENT OUT WITHOUT EVER BEING IN AN ACCIDENT. THE CAR ONLY HAS 76K MILES AND VW TOLD ME IT HAS NOTHING TO DO WITH THE OTHER AIRBAG RECALL AND THAT PART IS ONLY COVERED UNTIL 36K MILES. THIS SUPER EXPENSIVE SAFETY ISSUE SHOULD BE LOOKED AT NOT BE PUT UPON A CUSTOMER.

10/02/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 08/29/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN3AE******
Summary

VEHICLE WAS SERVICED AT 180K BY VW DEALERSHIP; A PREMIUM SERVICE WAS SELECTED; ENGINE LIGHT CAME ON AS I WAS TAKING IT IN; THE VEHICLE PREVIOUSLY DID TURN OFF WHILE ON THE HIGHWAY ON ITS OWN WHICH THEN NEEDED TO BE RESTARTED. THE CAR JERKED AS IF MY SPARK PLUGS WERE HAVING ISSUES. HAVE HAD TO CHANGE SPARK PLUGS FREQUENTLY COMPARED TO NORMAL WEAR AND TEAR. I WAS TOLD IT WAS THE AIR/CAM SENSOR (AS A RECOMMENDATION FROM THE DEALERSHIP) THE CAR HAD BEEN RUNNING SLUGGISH BUT NORMAL PRIOR TO IT GETTING SERVICED. THE CAR WAS READY FOR PICK UP AND ENGINE LIGHT WAS CLEARED. CAR WAS DRIVEN ABOUT 35MI FROM DEALERSHIP TO PLACE OF RESIDENCE. CAR PERFORMED NORMAL. NEXT DAY WENT TO TURN ON THE VEHICLE AND IT WOULD NOT START. IT DID START LONG ENOUGH THAT I COULD USE MY OWN CODE READER THE VEHICLE HAD 15 ERRORS ACCORDING TO THE READER. I LET THE CAR SIT FOR A MONTH BEFORE I COULD TOW IT TO THE DEALERSHIP WHERE IT WAS SERVICED. VW IS NOW SAYING THEY DON'T KNOW WHAT IS WRONG WITH THE VEHICLE. CAMSHAFT IS WHAT THEY ARE LOOKING AT . ANOTHER POSSIBILITY VW EXPLAINS IS MASSIVE ENGINE FAILURE.

08/20/2018
Components: ENGINE
Incident Date: 07/02/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWHL7AN4AE******
Summary

I WAS IN MOTION LEAVING WORK AND CAR STALLED..COULD NOT GET IT STARTED.TOOK TO THE SHOP AND DIAGNOSED WITH TIMING BELT FAILURE RESULTING IN CATASTROPHIC DAMAGE TO THE ENGINE

08/17/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/08/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN3AE******
Summary

AROUND 8/8/18 I POPPED MY HOOD TO GIVE A GUY A JUMPSTART & SMELLED GAS. THOUGHT THAT WAS AS ODD SO WITH THE HOOD OPENED I STARTED THE CAR. WHEN I RETURNED TO LOOK UNDER THE HOOD I NOTICED A STREAM OF GASOLINE COMING OUT OF THE TOP OF THE HIGH PRESSURE FUEL PUMP (BOSCH MFG: 06H127025N SKU: 3649). THE DEALERSHIP SAID THAT THE RETAINING CLIP ON THESE FUEL PUMPS AT THE TOP OF THE CONNECTOR ARE KNOWN TO BE WEAK AND GIVE OUT CAUSING LARGE FUEL LEAKS. I'VE NOTICED WHILE RESEARCHING REPLACEMENT PARTS THAT SOME MANUFACTURERS USE BOLTS RATHER THAN A THIN RETAINER CLIP THAT GIVES OUT. AFTER FINDING THIS LEAK I HAVE NOTICED THAT THE GAS CONTINUES TO SPEW OUT EVEN AFTER THE CAR IS OFF, AND AT TIMES STOPS THEN STARTS AGAIN. WHICH COULD HAVE SOMETHING TO DO WITH THE RECALL FOR THE CONTROL MODULE THAT PLUGS INTO THIS PUMP & STATES IT COULD CONTINUOUSLY RUN, WHICH IS BAD ENOUGH BUT THEN ADD IN THAT THE PUMP THAT IS ALWAYS RUNNING IS KNOWN TO LEAK FUEL, VERY DANGEROUS.

08/15/2018
Components: AIR BAGS
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN6AE******
Summary

2010 VOLKSWAGEN CC SPORT. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG INFLATOR. *LD *JS

08/07/2018
Components: SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/12/2016
Crash: Yes
Fire: No
Vehicle Identification Number: WVWMP7AN9AE******
Summary

FUEL PUMP MODULE AND TAKATA INFLATORS WHILE DRIVING ON THE FREEWAY ON THE WAY TO WORK MY CAR ENDED UP LOSING POWER AND COMPLETELY SHUTTING DOWN WHILE IN MOTION. THE SUDDEN LOSS OF POWER SHUT OFF ALL OF MY LIGHTS INSIDE AND OUT. AS SOON AS THIS HAPPENS I BEGIN TO PRESS ON MY BRAKES ONLY TO NOTICE THAT MY BRAKES FELT LIKE THEY WERE LACKING PRESSURE. THE LACK OF PRESSURE ON THE ROTARS MADE IT VERY DIFFICULT TO SLOW DOWN AND WITH THERE BEING NO POWER ALSO MADE IT DIFFICULT TO TURN THE WHEEL. I MERGED OVER TOWARD THE SHOULDER AND ENDING UP HITTING SOME TYPE OF WATER RUN OFF DIP THAT CAUSED MY CAR TO BOUNCE UP AND BLOW OUT MY RIGHT FRONT TIRE. THE BLOWOUT WAS WHAT HELPED ME SLOW MY CAR DOWN AND BRING IT TO A STOP. THAT CAUSED DAMAGE TO THE BODY OF MY CAR. AFTER STOPPING I TRIED CHECKING IF THE CAR WOULD TURN ON AND IT HAD NO RESPONSE. I THEN HAD IT TOWED AWAY. THAT WAS IN 2016 AND TO THIS DAY THE CAR HASN'T BEEN ABLE TO GET FIXED.

08/06/2018
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 08/04/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN0AE******
Summary

MY CAR WAS ON A LARGE BLVD WITH OTHER CARS IN MOTION WHEN ALL OF A SUDEN WITH OUT NOTICE JUST COMPLETELY SHUT OFF. THIS WAS NOT THE FIRST TIME IT HAPPENED IT HAPPENED MANY TIMES BEFORE. I TAKE IT TO THE DEALERSHIP TO FIX THE PROBLEM AND NO RESULTS I STILL HAVE THE SAME PROBLEM. I FEAR FOR MY LIFE I FEEL LIKE MY CAR IS A DEATH TRAP AND ONE DAY A BIG TRAGEDY CAN OCCUR DEW TO THE FACT THAT THE DEALERSHIP FAILS TO PROVIDE THE RIGHT SERVICE. IT'S AN ONGOING SITUATION FOR MANY YEARS WITH NO RESULTS. I RECEIVED A RECALL ON JUNE 2018 FOR A FUEL PUMP CONTROL MODULE, DEALERSHIP ASSURED ME THAT WAS THE REASON WHY THE VEHICLE WAS SHUTTING OFF IN MOTION THEY INSTALLED THE FUEL PUMP CONTROL MODULE ON JULY 2018 AND PROBLEM STILL OCCURRING.

08/04/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/03/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN7AE******
Summary

FUEL PUMP CONTROL MODULE REPLACED AND RELOCATED ON JULY 18TH, 2018. HOWEVER, ON AUGUST 3RD, 2018, WHILE DRIVING ALONE IN THE #4 LANE OF THE FREEWAY, MY CAR SUDDENLY STOPPED. NO WARNING. NO CHUGGING. THE ENGINE JUST STOPPED. FORTUNATELY, THERE WAS ENOUGH TRAFFIC FOR THE VEHICLES BEHIND ME TO SLOW DOWN TO AVOID ME. I IMMEDIATELY TURNED MY HAZARD LIGHTS ON WHILE DESPERATELY TRYING TO GET THE CAR TO TURN BACK ON. THANKFULLY IT DID WITHIN A MINUTE OR TWO GIVING ME JUST ENOUGH TIME TO CUT ACROSS THE HIGHWAY TO PULL OFF TO THE SIDE OF THE ROAD. I IMMEDIATELY CALLED THE SERVICE DEPARTMENT AT MY LOCAL DEALERSHIP TO INFORM THEM OF WHAT HAPPENED AND THEY WERE PERPLEXED AND TOLD ME TO TAKE IT TO THE NEAREST VW DEALERSHIP IF THE ENGINE LIGHT WASN'T FLASHING, WHICH AT THE TIME IT WASN'T. THAT DEALERSHIP TURNED ME AWAY AND TOLD ME I SHOULD BE ABLE TO MAKE IT TO MY REGULAR DEALERSHIP. I WAS ONLY ABLE TO DRIVE ABOUT 10 MORE MILES BEFORE MY CAR COMPLETELY SHUT OFF AND WOULD NOT START. I HAD MY CAR TOWED TO MY REGULAR DEALERSHIP WHERE THEY BELIEVE IT MAY BE THE FUEL PUMP. SINCE I HAD THE RECALL COMPLETED PRIOR, I AM VERY FEARFUL THAT I WON'T BE SO LUCKY NEXT TIME. HAD TRAFFIC BEEN GOING AT THE REGULAR SPEED, I BELIEVE I WOULD HAVE BEEN SERIOUSLY INJURED OR DEAD. I NEED TO BE REASSURED THAT THESE RECALLS ARE DONE RIGHT AND TESTED TO ENSURE THERE AREN'T FAULTY PARTS AND THAT SAFETY IS PARAMOUNT.

07/31/2018
Components: UNKNOWN OR OTHER
Incident Date: 07/27/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN0AE******
Summary

MECHATRONIC UNIT VEHICLE IN MOTION ON CITY STREET DRIVING APPROXIMATELY 40 MPH SEEMED AS THOUGH CAR DROPPED GEAR, AUTOMATICALLY DROPPED TO 10MPH, TRIED TO ACCELERATE, BUT ENGINE REVVED AND WOULDN'T INCREASE SPEED. CHECK ENGINE LIGHT APPEARED AND D (FOR DRIVE) BEGAN FLASHING ON SCREEN, PULLED OVER, SHUT CAR OFF AND WAITED. WAS ABLE TO RESTART AND DRIVE 2BLICKS TO DEALERSHIP WITH D LIGHT STILL FLASHING. DEALERSHIP RECREATED ISSUE AND DIAGNOSED THE MECHATRONIC UNIT WHICH HAD PREVIOUSLY BEEN RECALLED ON OTHER DSG TRANSMISSIONS IN THE PAST. (2007-2009) WAS TOLD MY CAR WAS MANUFACTURED JUNE OF 2009, BUT THAT MODEL HADN'T BEEN RECALLED. THIS COULD HAVE KILLED ME IF I WAS ON THE INTERSTATE DRIVING FASTER. I AM CONCERNED FOR OTHERS SAFETY IF THE CAR CAN JUST STALL OUT WHILE IN MOTION. CAR HAS 112,000 MILES, BUT THE TRANSMISSION ONLY HAS 80K

07/30/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/30/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7AN7AE******
Summary

DEALER HAS NOT COMPLETED RECALL IN TIMELY MANNER. KEEPS STATING THAT THEY CAN'T COMPLETE IT. NHTSA RECALL NUMBER 17V509 MANUFACTURER RECALL NUMBER 20AE SUMMARY ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER FROM THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. RECALL STATUS RECALL INCOMPLETE REMEDY REPLACE THE FUEL PUMP CONTROL MODULE AND RELOCATE IT WITHIN THE VEHICLE. SAFETY RISK DESCRPITION A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY.

07/19/2018
Components: AIR BAGS
Incident Date: 08/16/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWML7ANXAE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GMC OF PERRYSBURG, 26875 DIXIE HWY, PERRYSBURG, OH 43551) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

07/12/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 03/10/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN9AE******
Summary

WIRING HARNESS RUNNING THROUGH THE TRUNK AREA OF THE VEHICLE IS ROUTED IN SUCH A MANNER THAT OPENING AND CLOSING THE TRUNK CAUSES THE INSULATION TO CHAFE, RESULTING IN A SHORT CIRCUIT WHICH CAUSES THE TRUNK TO OPEN WITHOUT WARNING WHILE THE VEHICLE IS IN MOTION AND THE TAIL/BRAKE LIGHTS TO CEASE FUNCTIONING PROPERLY.

07/11/2018
Components: ENGINE
Incident Date: 07/07/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7AN3AE******
Summary

AFTER BEING PARKED IN THE DRIVEWAY OVERNIGHT THE CAR WOULD NOT START. IT WAS TOWED TO THE DEALER WHO DIAGNOSED A SLIPPED TIMING CHAIN. AN INTERNET SEARCH REVEALED THIS TO BE A COMMON FAILURE WITH THIS ENGINE DUE TO A FAULTY DESIGN OF THE BELT TENSIONER.

07/08/2018
Components: ENGINE
Incident Date: 11/28/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN8AE******
Summary

THE TIMING BELT TENSIONER FAILED WHILE DRIVING. LOST POWER AND REQUIRED A TOW. DAMAGED VALVES, WARPED HEAD AND PISTONS WAS AN EXPENSIVE REPAIR. THIS APPEARS TO BE PROBLEM FOR THE 2.0 ENGINE AS I'VE READ THAT HAS OCCURRED WITH MANY OTHER OWNER'S. VOLKSWAGEN SHOULD TAKE RESPONSIBILITY FOR THESE REPAIRS.

07/03/2018
Components: AIR BAGS
Incident Date: 06/14/2018
Crash: Yes
Fire: No
Vehicle Identification Number: WVWEU7ANXAE******
Summary

TAKATA AIRBAGS I HAD THE RECALL REPAIR DONE, SHORTLY THERE AFTER THE HORN STOPPED WORKING AND THE AIRBAG LIGHT CAME BACK ON. VW WANTS TO CHARGE ME JUST TO LOOK AT IT. MY REF # AT VW IS 180415119. FURTHER MORE I WAS IN AN ACCIDENT WITH A TRACTOR TRAILER ON JUNE 14, 2018 AND THE AIRBAGS DID NOT DEPLOY.

06/26/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/15/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWHL7AN4AE******
Summary

VEHICLE WILL STALL OUT WHILE DRIVING OR PULLING OUT FROM A STOPPED POSITION. IT IS VERY DANGEROUS AS IT DOES THIS ON A DAILY BASIS. MY DAUGHTER HAD IT STALL OUT ON THE INTERSTATE WHILE GIVING IT GAS TO PASS ANOTHER VEHICLE. SHE WAS IN THE MIDDLE OF THE INTERSTATE SITTING THERE AND CALLED 911. THE VEHICLE RESTARTED BUT PUT HER IN A VERY DANGEROUS POSITION ON A BUSY INTERSTATE. THERE IS A RECALL ON THE FUEL PUMP AND ELECTRICALLY THAT WAS ISSUED A YEAR AGO -- HOWEVER THERE ARE NO PARTS TO FIX IT THEY SAY. WE HAVE NOT BEEN NOTIFIED OF ANY PARTS. I HAVE CALLED VW AND THEY SAID THAT IF I TOOK IT TO A DEALER FOR DIAGNOSIS THEY MIGHT COULD HELP WITH FINANCIAL ASSISTANCE. I TOOK IT TO THE DEALER AND THEY SAID THERE WAS NO CODE INDICATING THAT THE FUEL PUMP PROBLEM EXISTED. HOWEVER, I EXPLAINED THAT THE CAR IS DOING EXACTLY WHAT THE RECALL SAYS IS HAPPENING. I AM SO FRUSTRATED AND FEEL THAT VW IS PUTTING OUR FAMILY AT RISK ON A DAILY BASIS. WE NEED THIS PART AND REPAIR DONE ON OUR CAR IMMEDIATELY. WAITING OVER A YEAR WHEN A KNOWN PROBLEM EXIST IS JUST NOT RIGHT -- WHEN THIS CAN PUT A LIFE AT RISK. IF THE CAR STALLS OUT PULLING OUT IN FRONT OF ANOTHER VEHICLE OR GOING DOWN THE ROAD ON A BUSY INTERSTATE WHEN GIVING IT GAS TO PASS A VEHICLE IS JUST A HORRIFIC ACCIDENT WAITING TO HAPPEN. NUMEROUS LIVES COULD BE IMPACTED.

06/25/2018
Components: ENGINE
Incident Date: 06/21/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN8AE******
Summary

BROKEN TIMING CHAIN/BELT. WE WERE LEAVING A RESTAURANT, WHILE IN THE PARKING MOVING FORWARD THE CAR HESITATED....AND THEN STALLED. I RE-STARTED IT AND IT WAS MAKING FUNNY SOUND. I TURNED IT OFF AND ASK FOR HELP PUSHING IT BACK INTO A PARKING SPOT. WE HAD IT TOWED TO A LOCAL IMPORT REPAIR SHOP FOR DIAGNOSES, WE WERE REFERRED TO A VW DEALER AND TOLD TO RESEARCH CLASS ACTION LAW SUITE REGARDING TIMING CHAIN/BELT FAILURE.

06/21/2018
Components: ENGINE
Incident Date: 06/08/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN4AE******
Summary

WHEN TURNING CORNERS, CHECK ENGINE LIGHT WOULD FLASH ON AND ENGINE WOULD SOMETIMES MISFIRE. I TOOK IT IN TO THE VW DEALERSHIP TO LOOK AT IT FOR THE SECOND TIME. THEY PERFORMED DIAGNOSTICS AND THEN WENT TO PULL THE VEHICLE OUT OF SHOP AND IT WOULD NOT START. THEY DETERMINED THE TIMING CHAIN SLIPPED. THANKFUL THAT THIS DID NOT HAPPEN WHILE DRIVING AS IT WOULD HAVE BEEN VERY DANGEROUS. THE DEALERSHIP MUST DISMANTLE THE ENGINE TO DETERMINE ROOT CAUSE AND PRICE FOR PROPER REPAIRS, WHICH THEY ARE ESTIMATING AS $2,000 TO $5,000 - WHICH IS MORE THAN THE CAR IS WORTH. WE TOOK GREAT CARE OF THIS CAR INCLUDING SERVICING AS RECOMMENDED. IT HAD 150K MILES, BUT WE SHOULD HAVE BEEN ABLE TO DRIVE THIS CAR FOR MANY MORE MILES. VW SHOULD HAVE ISSUED A BULLETIN FOR SERVICING THIS KNOWN ISSUE AND WE WOULD NOT HAVE BEEN FORCED TO BUY A NEW VEHICLE, MOREOVER, THEY SHOULD HAVE ISSUED A RECALL AS THIS COULD BE FATAL IF IT WENT OUT WHILE DRIVING.

06/20/2018
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWML7ANXAE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (KUHN VOLKSWAGEN IN TAMPA, FL), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE CONTACT EXPERIENCED THE FAILURE LISTED IN THE RECALL, WHICH CAUSED THE BATTERY TO BE REPLACED ON TWO SEPARATE OCCASIONS BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/12/2018
Components: FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/09/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN0AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (REEVES VOLKSWAGEN TAMPA, 11337 N FLORIDA AVE, TAMPA, FL 33612) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/12/2018
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/04/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN0AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VOLKSWAGEN OF UNION SERVICE CENTER (1180 SPRINGFIELD RD, UNION, NJ 07083, (908) 687-9000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/10/2018
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 01/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN1AE******
Summary

THERE HAVE BEEN THREE RECALLS ON MY VEHICLE, AND IT HAS BEEN TWO AND A HALF YEARS SINCE THE FIRST ONE AND NO REMEDY HAS BEEN MADE. IT AFFECTS MY FRONT AIRBAGS, WHICH IS EXTREMELY DANGEROUS OR MY PASSENGERS AND MYSELF. ALSO, I HAVE HAD TO TAKE THE CAR INTO THE SHOP FOR MULTIPLE OTHER REASONS CAUSED BY THE FUEL PUMP RECALL ON IT.

06/08/2018
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 12/11/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN5AE******
Summary

MY VEHICLE HAD COMLETE LOSS OF MOTIVE POWER WHILE IN MOTION, I LET IT ROLL TO THE SIDE OF THE ROAD AND SHUT IT OFF BY TAKING THE KEY OUT OF THE IGNITION. AFTER RESTARTING IT IT SEEMED TO RUN FINE, I WAS ONLY 5 MINUETS AWAY FROM HOME. SECOND INCIDENT HAPPENED ON MY WAY TO WORK IN MORNING RUSH HOUR ON THE HIGHWAY , SAME SITUATION ACCRUED. AFTER WAITING A MINUTE TO RESTART IT WORKED FINE. AFTER THIS HAPPENED ON A DAILY BASIS I TIMED HOW LONG MY CAR WOULD RUN BEFORE IT WOULD HAPPEN AGAIN, IT RAN FOR 14 MIN AND WOULD LOOSE ALL MOTIVE POWER, ALL OTHER POWER WORKED FINE,LIKE LIGHTS, RADIO AND SO ON. I THEN WENT ON THE VOLKSWAGEN WEBSITE AND RESEARCHED THE PROBLEM, COMING TO FIND OUT THERE IS A RECALL ON MY PROBLEM. MY VEHICLE WAS ALWAYS IN MOTION WHEN IT HAPPENED, ON HIGHWAY, SIDE ROADS. I WAS LUCKY NOT TO GET HIT OR COME TO A COMLETE STOP IN THE CENTER OF AN INTERSECTION!!! I TOOK MY CAR TO A VW REPEALER AND EXPLAINED MY FINDING AND GAVE THEM THE RECALL NUMBER 20AE, THEY FIXED IT BY REPLACING THE FUEL PUMP CONTROLL MODULE, DUE TO THE MODULE BEING BAD I ALSO HAD TO GET NEW FUEL PUMP.

06/07/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 06/07/2018
Crash: No
Fire: No
Summary

POLICE OFFICER PULLED OVER MY VEHICLE DUE TO SPEEDING WHILE MY SPEEDOMETER READ THE EXACT SPEED LIMIT. MY SPEEDOMETER NEEDLE FLUCTUATES IN SPEED (MOVES UP AND DOWN RANDOMLY) EVEN WITH CRUISE CONTROL ON. ALSO SAME PROBLEM FOR THE TACHOMETER. THIS IS A DEFECTIVE ITEM AND CAN CAUSE AND OR ACCUMULATE TO A CAR ACCIDENT AND OR DEATH. I HAVE READ ON COUNTLESS FORUMS OF VOLKSWAGEN OWNERS STATING THEIR NEWER VOLKSWAGEN MODELS HAVE INCORRECT SPEED READINGS I HAVE EVEN CHECKED WITH A HANDHELD GPS SYSTEM AND IT DID NOT READ WHAT WAS DISPLAYED ON MY SPEEDOMENTER.

06/05/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/15/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWNP7AN5AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COLONIAL VOLKSWAGEN OF WESTBOROUGH (89 TURNPIKE RD, WESTBOROUGH, MA 01581, (508) 366-8383) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/30/2018
Components: FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/21/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN0AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED THAT PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 123,094. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/23/2018
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 02/22/2016
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 17V509000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE MANUFACTURER HAD FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (BURDICK VOLKSWAGEN, 5885 CIRCLE DRIVE E #605B, CICERO, NEW YORK 13039) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

05/10/2018
Components: AIR BAGS,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/09/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN2AE******
Summary

MY VEHICLE HAD 2 RECALL NOT RESOLVED WITH VOLKSWAGEN. ONE OF THEM IS 20AE FUEL PUMP MODULE RECALL, WHICH COULD POTENTIALLY CAUSED LOSS OF MOTIVE POWER WHILE IN MOTION. I HAD THIS SYMPTOMS 5 TIMES IN A WEEK, WHEN I DRIVE ON THE STREET THE CAR JUST STALLED. VOLKSWAGEN'S DEALER TOLD ME THE REPAIR IS UNAVAILABLE. THEY HAVE NO ESTIMATION HOW LONG I NEED TO WAIT BEFORE THE REPAIR PARTS AVAILABLE. I DEFINITELY DON'T WANT TO TAKE THE RISK TO CONTINUE DRIVING MY CAR. BUT ALTERNATE TRANSPORTATION IN NOT PROVIDED BY VOLKSWAGEN.

05/07/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/12/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWNN7AN1AE******
Summary

WHILE TRAVELLING ON THE HIGHWAY AT SPEED, MY ENGINE CUT OUT AND LEFT ME WITH NO POWER. I WAS TRAVELLING UP A HILL SO THERE WAS A DRAMATIC DECREASE IN SPEED, CAUSING OTHERS TO SWERVE AROUND ME AS I MADE MY WAY TO THE SHOULDER. FORTUNATELY NO ACCIDENT OCCURED, BUT I FEEL LIKE I WAS LUCKY. I WAS TOWED TO A VW DEALERSHIP, AND THEY INDICATED THAT THE FUEL PUMP CONTROL MODULE HAD MELTED. NOT ONLY DID THIS CAUSE MY VEHICLE TO STALL, BUT BECAUSE THE FUEL PUMP CONTROL MODULE IS LOCATED ABOVE THE FUEL PUMP AND TANK, I WAS LUCKY THE VEHICLE DIDN'T CATCH ON FIRE. I LET THE DEALERSHIP KNOW THAT THE FPCM WAS UNDER A RECALL FOR BEHAVIOR LIKE I EXPERIENCED, BUT THEY DID NOT KNOW, AND FORCED ME TO PAY $998.25 TO REPLACE THE FUEL PUMP CONTROL MODULE AND THE FUEL PUMP ASSEMBLY, WHICH WAS DAMAGED WHEN THE FPCM MELTED. I'VE LOOKED UP THE TIMING ON THIS RECALL AND THEY SAY THAT A FIX HAS NOT BEEN ISSUED DUE TO A SHORTAGE OF PARTS OR UNKNOWN FIX. THIS IS COMPLETELY UNACCEPTABLE, AS THE FPCM THAT WAS PLACED IN MY VEHICLE WHEN IT WAS FIXED IS A NEW REVISION WHICH ISN'T COVERED UNDER THE RECALL. IT SEEMS THAT THEY DO HAVE THE PARTS, WHY HAS IT TAKEN OVER 8 MONTHS FROM THE RECALL NOTICE TO FIGURE OUT HOW TO MOVE IT TO A BETTER LOCATION? THIS ISSUE NEEDS TO BE EXCALATED AND A FIX NEEDS TO BE ISSUED PROMPTLY. NOT ONLY DO YOU HAVE AN ISSUE WITH VEHICLES STALLING ON THE ROAD, BUT THE POTENTIAL OF A VIOLENT FIRE IS SIGNIFICANTLY HIGH.

04/14/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/13/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN4AE******
Summary

THE CAR IS HESITATING, CHUGGING AND/OR JUMPING IN SLOW TRAFFIC WHEN NEEDING TO HAVE CONTROL OF THE SLOWER SPEED OF CAR ESPECIALLY IN STOP AND GO TRAFFIC TO AVOID AN ACCIDENT. THE CAR IS ALSO GOING THROUGH HIGHER AMOUNTS OF GAS RECENTLY...WENT FROM 28 MPG DOWN TO 20 MPG WITHIN THE PAST WEEK AND THERE HAS BEEN NO CATALYST, NO CHANGE IN TYPE OF DRIVING OR ANYTHING...ALSO MY EXHAUST AND ENGINE WARNING LIGHT IS NOW ON AND THERE IS NOTHING WRONG WITH MY ENGINE ACCORDING TO DIAGNOSTIC CHECK.

04/10/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/28/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN5AE******
Summary

I JUST RECENTLY BOUGHT MY VERY 1ST. USED 2010 VOLKSWAGEN CC. AFTER I BOUGHT IT, I REALIZED THAT THE MASTER WINDOW SWITCH ON THE DRIVERS SIDE DOESN'T WORK. THE CAR IS SHOWING ONLY 45,000 MILES ON IT. SO I WOULD HAVE TO REACH OVER TO THE PASSENGER SIDE DOOR, TO GET THE WINDOW TO ROLL UP. ALSO, MY HEATER ISN'T WORKING. I HEAR THE FAN RUNNING AT DIFFERENT SPEEDS, BUT ONLY COOLAIR COMING OUT. ON TOP OF THAT, THE FABRIC ON THE HEADLINER IS COMING DOWN. I FOUND OUT THAT IN ORDER TO REPLACE THE HEADLINER, YOU HAVE TO GET THE FRONT WINDSHIELD REMOVED TO GET THE HEADLINER OUT. RIDICULOUS! CAR MANUFACTURERS HAVE BEEN AROUND FOR MANY YEARS. CAR HAVE GOT FASTER AND SAFER THROUGHOUT THE YEARS, BUT THE HEADLINERS STILL FALL DOWN. IT'S NOT ACCEPTABLE! USE BETTER ADHESIVE, BETTER MATERIAL. TAKE MORE PRIDE IN YOUR PRODUCT.

03/31/2018
Components: UNKNOWN OR OTHER
Incident Date: 01/16/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN1AE******
Summary

I BOTH MY 2010 VW CC IN 2017 AND A YEAR AGO AND I'M HEAVING JERKING OR BUCKING DURING STOP AND GO OR A DELAY IN POWER WHEN STEPPING ON GAS PEDAL. IT'S GOTTEN TO THE POINT THAT I REALLY HATE STOP AND GO TRAFFIC; I FEEL LIKE I'M DRIVING AN OLD CAR WITH ISSUES AT THE MECHANIZATION UNIT OR AT THE AUTOMATIC TRANSMISSION. I KNEW IT'S ABOUT AN ISSUES AT THE MECHATRONIC UNIT VALVE. IT BUCKS AND SHAKES LIKE IT'S ABOUT TO STALL. I'M FINDING MYSELF RELUCTANT ABOUT HAVING PASSENGERS IN THE CAR BECAUSE OF SHEER EMBARRASSMENT. IT IS ALSO VERY PROBLEMATIC FOR MANEUVERING AND PARKING THE CAR BECAUSE IT CAN BE DANGEROUS AND EVEN CAUSE ACCIDENTS. IT HAPPENS MAINLY IN STOP AND GO WHEN PARKING/TRAFFIC. HOW SERIOUS DOES THE PROBLEM NEED TO BE FIXED IN ORDER FOR THE DEALERSHIP TO REPLACE THE UNIT AS A RECALL? BEST REGARDS.

03/27/2018
Components: ENGINE
Incident Date: 03/21/2018
Crash: No
Fire: No
Summary

TIMING CHAIN MALFUNCTION: I WAS COMING TO A STOP AT A TRAFFIC LIGHT IN DOWNTOWN COLUMBUS AND MY CHECK ENGINE LIGHT CAME ON AND THEN STARTED FLASHING AND MY CAR STARTED TO MAKE A SOUND LIKE SOMETHING MISFIRED. I TRIED TO ACCELERATE WHEN THE LIGHT TURNED GREEN AND THE ENGINE TURNED OFF. I TRIED RESTARTING MY ENGINE AND IT BARELY STARTED AND CONTINUED TO RATTLE AND SHAKE LIKE SOMETHING AGAIN WAS MISFIRING AND TURNED OFF AGAIN. I TRIED TO RESTART AGAIN AND IT BARELY RESTARTED AND I TRIED HITTING GAS A LITTLE HARDER TO GET OUT OF THE INTERSECTION AND WAS ABLE TO GET IT TO FINALLY MAKE MY TURN AND PULL OFF TO THE SIDE OF THE ROAD. LUCKILY, THERE WAS A VOLKSWAGEN/AUDI SHOP CALLED "MOTORKARS" LESS THAN A MILE AWAY SO I DORVE MY CAR THERE WHILE THE ENGINE STALLED 2 MORE TIMES. IN HINDSIGHT, I SHOULD HAVE CALLED A TOW AFTER THE INITIAL ENGINE MISHAP BUT SINCE I WAS SO CLOSE I FIGURED IT WOULD BE SAFE ENOUGH TO GET TO THE SHOP. ONCE I GOT THERE, THEY INFORMED ME THAT MY TIMING BELT HAD BROKEN AND DUE TO THIS, THERE IS A POTENTIAL FOR INTERNAL ENGINE DAMAGE TO THE CYLINDERS. THEY ARE DOING TEST AS WE SPEAK AND HAVE SAID THEY HAVE SEEN A TON OF THESE ISSUES LATELY WITH CARS WITH THE SAME ENGINE (2.0L GAS TSI ENGINE.) THE SHOP TOLD ME THEY HAVE CAME OUT WITH BETTER PARTS AS THE STANDARD ISSUED PARTS WERE NOT UP TO PAR AND THE TIMING BELT SHOULD USUALLY LAST THE ENTIRE LIFE OF THE CAR, YET THEY SEE THEM MALFUNCTIONING RIGHT AROUND 60K-100K MILES. THE ORIGINAL TIMING BELT VW HAS IN THESE ENGINES ARE INEFFECTIVE AND SHOULD BE RECALLED AS IT IS DANGEROUS TO HAVE ON THE ROAD IN ANY CAR.

03/26/2018
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/28/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWNL7AN3AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STONE MOUNTAIN VOLKSWAGEN OF STONE MOUNTAIN, GEORGIA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT UNAVAILABLE. *TT

03/16/2018
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 03/16/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWML7ANXAE******
Summary

HORN HAS STOPPED WORKING. DEALER IS SAYING THAT THE REPAIR NEEDED IS REPLACEMENT OF THE CLOCK SPRING, WHICH HAS NOT BEEN REPLACED YET ON THIS CAR, AND WAS NOT PART OF THE PREVIOUS CLOCK SPRING RECALL (15V483000). CAR HAS HAD A MILD SCRAPING SOUND AROUND THE STEERING WHEEL SINCE I GOT IT AT 12,500 MILES, WHICH IS A KNOWN SYMPTOM OF CLOCK SPRING PROBLEMS. CURRENTLY CAR HAS 105000 MILES. THE TAKATA AIRBAG RECALL SERVICE WAS PERFORMED VERY RECENTLY, WITHIN THE LAST MONTH. THERE IS NO ERROR LIGHT ON CURRENTLY, AIRBAG OR OTHERWISE. BUT I CANNOT PASS STATE INSPECTION WITHOUT THE HORN WORKING. DUE TO THE ORIGINAL REASON FOR THE CLOCK SPRING RECALL ON THIS MODEL, I AM CONCERNED THAT THE AIRBAG MAY NOT BE WORKING PROPERLY, AND ADDITIONALLY, THAT THE CAR IS LESS SAFE FOR NOT HAVING A HORN. I WAS NOT NOTIFIED TO GET SERVICE FOR THE PREVIOUS RECALL, DESPITE HAVING A MODEL THAT WAS KNOWN TO HAVE PROBLEMS.

03/13/2018
Components: ENGINE
Incident Date: 02/10/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN8AE******
Summary

MY TIMING BELT TENSIONER BROKE CAUSING MY TIMING BELT TO BREAK WHICH IN TURN CAUSED MY ENGINE TO STALL AND DIE AS I WAS TURNING IN A RESIDENTIAL AREA. I LOST ALL COMPRESSION IN CYLINDERS 2,3, AND 4. I WAS TOLD BY A MECHANINC I WOULD NEED TO HAVE THE ENTIRE ENGINE REPLACED AND WAS QUOTED $8000.00 TO GET IT FIXED. I HAVE HAD THIS CAR FOR 2 YEARS AND IT HAS LESS THAN 100,000 MILES ON IT AND I STILL OWE CLOSE TO 12,000 GRAND ON THE CAR. TO MY KNOWLEDGE THIS IS A FAIRLY COMMON ISSUE WITH THIS VEHICLE AND THAT VOLKSWAGEN HASN'T PLACED ANY RECALL OR UPDATED THE PART. I AM JUST THANKFUL THAT I WASN'T ON THE HIGHWAY OR ON A BUSY STREET BECAUSE IT COULD HAVE PUT MY LIFE AND THE LIFE OF OTHERS AT RISK.

03/09/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/16/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN6AE******
Summary

RECALL HAS BEEN OUT FOR 7 MONTHS WITHOUT A REMEDY. AUG 16,2017 MANUFACTURER RECALL NUMBER20AE NHTSA RECALL NUMBER17V509 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. SAFETY RISK A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. REMEDY REPLACE THE FUEL PUMP CONTROL MODULE AND RELOCATE IT WITHIN THE VEHICLE.

03/09/2018
Components: POWER TRAIN,ENGINE
Incident Date: 02/23/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN7AE******
Summary

"TAKATA RECALL" RECENTLY WHILE I WAS DRIVING ON THE HIGHWAY, I SLOWED DOWN TO STOP AT A STOP LIGHT BUT WHEN THE LIGHT TURNED GREEN I PROCEEDED TO DRIVE AND MY CAR WAS STALLING AND ALMOST GOT HIT FROM BEHIND BY AN 18 WHEELER. NOW IM AFRAID TO DRIVE MY OWN CAR SOMETHING NEEDS TO BE DONE ABOUT THIS.

03/08/2018
Components: SUSPENSION,POWER TRAIN
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN1AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE DROPPED INTO A LOWER GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MCMINNVILLE VOLKSWAGEN (1920 OR-99W, MCMINNVILLE, OR 97128, (503) 472-4658) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

03/05/2018
Components: POWER TRAIN
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN1AE******
Summary

A HEAVY JERK AND BAG WHEN THE TRANSMISSION SHIFTS BETWEEN 1ST-3RD GEARS. TRANSMISSION DISENGAGES WHILE MOVING BUT PARTICULARLY IN STOP AND GO TRAFFIC. VEHICLE NEEDS TO BE COMPLETELY SHUT DOWN AND RESTARTED IN ORDER FOR THE TRANSMISSION TO BECOME FULLY OPERATIONAL AGAIN. THERE IS ALSO A HESITATION OR TIME LAG WHEN SHIFTING FROM PARK TO REVERSE BEFORE THE TRANSMISSION ENGAGES. THE VEHICLE HAS AN AUTOMATIC DSG TRANSMISSION. I AM NOT THE ONLY OWNER OF A 2010 CC THAT HAS BEEN EXPERIENCING THIS PROBLEM. I CONTACTED THE VEHICLE MANUFACTURER AND I WAS TOLD THAT THE COMPANY'S POSITION WAS TO DO NOTHING. THIS VEHICLE HAS 2-3 OTHER RECALLS ON IT AS WELL. THIS IS A MECHANIC ISSUE THAT CAN OCCUR AT ANY MOMENT AND POSSESS POTENTIAL HAZARDS WHEN IN MOTION IN ANY DRIVING CONDITION (HIGHWAY OR STREET). I WAS TOLD BY DEALERSHIP REPAIR CENTER THAT THE CAR REQUIRES A BRAND NEW TRANSMISSION COSTING UPWARDS OF $5,000. AS STATED THIS IS A MANUFACTURING ISSUE AND RESEARCH INDICATES THAT MANY OTHER OWNERS OF THIS TYPE OF VEHICLE HAVE HAD THE SAME MECHANICAL ISSUE WITH THE END RESULT OF HAVING TO REPLACE THE TRANSMISSION. YOU ASK WHEN THIS HAPPENED, HOWEVER, IT IS NOT A PARTICULAR DATE BUT CONTINUOUS.

03/04/2018
Components: ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
Incident Date: 02/19/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN8AE******
Summary

I HAD MY CLOCK SPRING REPLACED LAST YEAR DUE TO THE RECALL, THEN MY AIRBAG LIGHT WENT ON AND MY STEERING WHEAL STARTED DOING A CLICKING SOUND WHEN I STEER TO THE LEFT OR RIGHT ALL CONTROL PANELS ON MY STEERING WHEEL STOPPED FUNCTIONING INCLUDING THE HORN. I CALLED VOLKSWAGEN AND THEY SAID THAT THEY WOULD CHARGE ME $150 TO ACCESS THE CAR, I TOLD THEM ABOUT CLOCK SPRING AND THEY SAID THAT I WOULD HAVE TO PAY TO GET THAT FIXED. I REALLY DON'T FIND THIS FAIR THAT I HAVE TO PAY TO GET SOMETHING FIXED THAT ORIGINALLY WASN'T DONE CORRECTLY I THINK THAT THEY SHOULD TAKE MORE RESPONSIBILITY FOR THEIR WORKMANSHIP. ALSO MY SEATBELT CLAPS DOCENT WORK I CALLED THEM TO SEE IF THIS IS SOMETHING THAT THEY WOULD FIX BEING A SAFETY ISSUE AND THEY SAID NO. I THINK THAT ALL CAR COMPANIES SHOULD BE RESPONSIBLE FOR SEATBELT AND AIRBAG ISSUES ON A CAR. NOT EVERYONE HAS THE MONEY TO REPLACE SEATBELT CLASP AND MANY PEOPLE LIVE DAY BY DAY ON THERE PAYCHECK.

03/03/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/03/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWNN9AN0AE******
Summary

THERE IS NO RECALL FOR VW CC 2010 BUT WHEN I PUT MY VIN NUMBER IN IT SHOWS MY VEHICLE IS ON RECALL FOR FUEL MODULE. I HAVE HAD NO PROBLEMS.

02/27/2018
Components: ENGINE
Incident Date: 02/02/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWHL7AN0AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (RICK CASE VOLKSWAGEN, 3920 WESTON RD, WESTON, FL), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 130,000.

02/26/2018
Components: FUEL SYSTEM, GASOLINE
Incident Date: 02/23/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN1AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE DRIVING 40 MPH. THE CONTACT STATED THAT THE FAILURE OCCURRED ON THREE SEPARATE OCCASIONS. THE CONTACT PUSHED THE VEHICLE TO HER RESIDENCE. AFTER THE FAILURE OCCURRED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. EXECUTIVE VOLKSWAGEN OF NORTH HAVEN (444 STATE ST, NORTH HAVEN, CT) DIAGNOSED THAT THE FAILURE WAS DUE TO NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO PERFORM THE REMEDY WERE UNAVAILABLE. SINCE THE CAMPAIGN WAS STILL PENDING, THE CONTACT WAS INFORMED THAT SHE WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

02/25/2018
Components: POWER TRAIN
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WWVWHP7ANXA******
Summary

DSG TRANSMISSION MALFUNCTION: TRANSMISSION FAILS TO SHIFT FROM 1ST TO NEUTRAL AND FROM NEUTRAL TO 1ST, ALSO CARS SLIPS OUT OF GEAR ONLY IN 1ST GEAR WHEN STARTING FROM STOP, SEEMS TRANSMISSION RETAINING SPRING FOR ODD GEARS CLUTCH PACK IS NOT MADE TO WITHSTAND THE THE HIGHER PSI GENERATED WHEN STARTING FROM A STOP. P2711 GENERATED FOR ALL PROBLEMS ONLY BUT 2 DIFFERENT PROBLEMS ARE OCCURING.

02/21/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 02/21/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN2AE******
Summary

ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. I LOST POWER ON A THE ROAD WHILE IN MOTION

02/20/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/22/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN8AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE VEHICLE STALLED AS THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC TEST WAS NOT PERFORMED DUE TO THE FEES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT AN UNKNOWN VOLKSWAGEN DEALER IN MACON, GA WAS CONTACTED, BUT THE VEHICLE WAS NOT TAKEN IN FOR DIAGNOSTIC TESTING DUE TO THE COST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

02/14/2018
Components: ENGINE
Incident Date: 12/15/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN6AE******
Summary

OUT OF NO WHERE MY VEHICLE BUCKED AND LOST POWER. I WAS ABLE TO PULL OVER AND THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO MY LOCAL VW DEALERSHIP AND DIAGNOSED AS A FAULTY TIMING CHAIN TENSIONER. THE REPAIR WOULD COST ABOUT $6500. UPON MY RESEARCH, I DISCOVERED THAT THIS IS A PRETTY COMMON ISSUE AMONG THE 2008-2013 TSI 2.0T ENGINES. OVER THE YEARS, DEALERSHIPS HAD BEEN MADE AWARE OF THE ISSUE THROUGH TECHNICAL SERVICE BULLETINS. VW HAD FAILED TO LET THE CUSTOMER KNOW ABOUT IT OR ISSUE A RECALL AND NOW I AM STUCK WITH A VEHICLE THAT DOESN'T RUN AND CAN'T AFFORD TO PAY THE OUTRAGEOUS AMOUNT TO GET IT FIXED.

02/13/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/09/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN0AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE DEALER (BERGE VOLKSWAGEN, 385 W BASELINE RD, MESA, AZ 85210) SUPPLIED THE CONTACT WITH THE CONTROL MODULE TO GO OVER THE TOP OF THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/28/2018
Components: UNKNOWN OR OTHER
Incident Date: 12/20/2017
Crash: No
Fire: No
Summary

I LEASED THIS IN VW CC SPORT 2010 AND THEN PURCHASED IT FORM VW SO I WAS THE ONLY OWNER TO DATE FOR THIS VEHICLE. SEVERAL TIMES SINCE OWNERSHIP THE BATTERY HAS DIED CAUSED BY SEVERAL REASONS. THE DOORS WERE ABLE TO OPEN BUT NOT THE TRUCK. I PULLED DOWN THE BACK/REAR SEAT TO PULL THE EMERGENCY RELEASE HANDLE IN THE TRUNK BUT COULD NOT REACH IT SO I HAD TO CRAWL INTO THE TRUNK TO PULL THE HANDLE. THE TRUNK SHOULD BE ABLE TO BE OPENED MANUALLY WITHOUT ANY POWER/ELECTRICITY NEEDED. I AM PRESUMING THIS MAY BE A DEFECT IN WIRING DIAGRAM/SCHEMATIC THAT CAUSES THIS ISSUE. THIS ISSUE MAY ALSO BE A SAFETY DEFECT AS SOME PEOPLE MAY NOT BE PHYSICALLY BALE TO CRAWL INTO THE TRUNK TO PULL THE EMERGENCY RELEASE HANDLE TO OPEN AND RETRIEVE ITEMS NEEDED.

01/24/2018
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/31/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN0AE******
Summary

CAR WOULDN'T GO OVER 40. HAVING HARD TIME GOING AND NOTICE LEAK UNDER THE FRONT OF THE CAR. TOOK TO THE DEALER SAID I NEED A NEW WATER PUMP. IDK IF THAT WAS THE CAR WOULD GO OVER 40 AND HAVE HARD TIME DRIVING. I WAS DRIVING CITY STREET. HAVING TO STOP FOR RED LIIGHTS.

01/19/2018
Components: ENGINE
Incident Date: 01/12/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWNL7AN9AE******
Summary

AFTER GETTING TO THE 100,000 MILE MARKER. MY CAR BEGIN TO HAVE A ROUGH IDLE FROM THE ENGINE BAY THAT COULD ALSO BE FELT FROM WITHIN THE CAR. I THEN TOOK MY CAR TO THE DEALERSHIP IN WHICH THEY SAID IT WAS MISFIRING AND NEEDED NEW SPARK PLUGS AND COILS. AFTER PAYING FOR THAT I PICK MY CAR UP FROM THE DEALERSHIP ONLY TO FIND OUT THE ENGINE LIGHT CAME BACK ON ONCE GETTING HOME. A COUPLE WEEKS AFTER THAT MY ENGINE STARTED MISFIRING YET AGAIN WE'RE EVEN A WORSE ENGINE ROCK. FINALLY GOT IT INTO THE DEALERSHIP AND THEY TOLD ME IT'S A BAD TENSIONER CHAIN AND ALSO THAT MY ENGINE HAS BEEN AFFECTED BY THAT. I WOULD THINK THEY WOULD HAVE KNOWN THE ISSUE WAS THAT INSTEAD OF THE SPARK PLUGS AND COIL PACKS. NOW MY ENGINE IS A GONER AND I'M LEFT WITH A CAR PAYMENT WITH NO VEHICLE DUE TO THE FAULTY CHAIN TENSIONER. I BELIEVE THAT IF THEY WOULD HAVE FIXED THE PROBLEM WHEN I TOOK IT IN THEN THEY COULD HAVE SEEN MY ENGINE FROM BLOWING. ALL THEY DID WAS DID A PATCH UP WITH SPARK PLUGS AND COILS

01/17/2018
Components: UNKNOWN OR OTHER
Incident Date: 01/03/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN4AE******
Summary

THE CAR SEEM HAVE A PROBLEM IN REVERS WHEN I USE IN BACKWARDS I CAN FEEL IN THE SHIFT (HOLD 4 SECONDS TO WORK AND MAKE A JUMP AFTER) AND WHEN I WAS DRIVING IN 35MPH THE CAR WAS FROZEN .

01/08/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/02/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN0AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FLOW VOLKSWAGEN WILIMINGTON (5011 NEW CENTRE DR, WILMINGTON, NC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/02/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN4AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN AUGUST OF 2017. THE MANUFACTURER STATED THAT PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE LOST POWER, THE ELECTRONIC POWER CONTROL WARNING INDICATOR REMAINED ILLUMINATED, AND THE ENGINE INDICATOR FLASHED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO PIAZZA VOLKSWAGEN OF ARDMORE (150 WEST LANCASTER AVENUE, ARDMORE, PA 19003, PHONE: 610-896-3883). THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/22/2017
Components: STEERING
Incident Date: 12/21/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN8BE******
Summary

I HAD MY CLOCK SPRING REPLACED LAST YEAR DUE TO THE RECALL, THEN HAD MY AIR BAG REPLACED A MONTH AGO. THE RECALL FOR THE CLOCK SPRING STATED THAT THE AIRBAG REPLACEMENT MAY CAUSE THE CLOCK SPRING TO FAIL. BUT SINCE I HAD THE CLOCK SPRING REPLACED BEFORE THE AIRBAG I AM APPARENTLY NOT SUBJECT TO HAVE ANY FAILURE SINCE IT WAS A NEW PART. WELL GUESS WHAT HAPPENED MY CLOCK SPRING SURE ENOUGH FAILED 1 MONTH AFTER THE AIR BAG WAS REPLACED. I GUESS VW DID A GREAT JOB MITIGATING THAT DISASTER.

12/20/2017
Components: ELECTRICAL SYSTEM
Incident Date: 12/04/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWNL7AN1AE******
Summary

THE "STEERING COLUMN LOCK DEFECTIVE" MESSAGE IS COMMON IN THE 2009-2010 VW CC MODEL, VW ISSUED A RECALL THAT EXPIRED ON FEBRUARY 28, 2013. THIS IS A SERIOUS SAFETY ISSUE THAT CAN CAUSE THE CAR TO STALL IN TRANSIT. VW SHOULD ISSUE A SAFETY RECALL ON THIS ISSUE AND TO ENSURE HUMAN SAFETY. MY VEHICLE JUST STARTED TO DISPLAY THE MESSAGE WHEN THE SEASON CHANGED, FROM MY UNDERSTANDING IT'S A COMMON ISSUE THAT VW FAILS TO TAKE FULL RESPONSIBILITY FOR AND INSTEAD SHIFTS THE COSTS OF A KNOWN DEFECT TO ITS CUSTOMERS.

12/18/2017
Components: ENGINE
Incident Date: 12/11/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN1AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO CLAY COOLEY VOLKSWAGEN RICHARDSON (300 N CENTRAL EXPY, RICHARDSON, TX 75080, (469) 998-4700) WHERE IT WAS DIAGNOSED THAT THE TENSIONER CHAIN FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED BECAUSE THE TENSIONER CHAIN FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

12/18/2017
Components: ENGINE
Incident Date: 09/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN8AE******
Summary

I WENT TO START MY VEHICLE PARKED IN MY DRIVEWAY TO GO TO WORK AND THE VEHICLE WOULDN'T START. I HAD JUST PUT FUEL IN IT THE NIGHT BEFORE SO I KNEW THAT WASN'T THE PROBLEM. HAD THE VEHICLE TOWED TO ASE CERTIFIED VOLKSWAGEN MECHANIC AND THEY RAN ALL TESTS TO FIND THAT MY TIMING CHAIN TENSIONER WAS BAD AND NEEDED TO BE REPLACED AT A COST OF $7400. I STILL OWE $7K ON THE VEHICLE AT THIS TIME. I DON'T HAVE THE FUNDS TO PAY FOR THIS. THE CAR HAS BEEN SITTING FOR THE PAST 3MTHS. I AM PREGNANT AND AM SO GLAD THAT IT DIDN'T STOP IN THE MIDDLE OF THE HIGHWAY ON ME!

12/14/2017
Components: POWER TRAIN
Incident Date: 12/14/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN5AE******
Summary

CAR HAS REPEATEDLY HAD ISSUES SHIFTING INTO THE PROPER GEAR. WHEN ATTEMPTING TO SHIFT INTO REVERSE, A LOUD CLUNKING CAN BE HEARD AND THE CAR SUDDENLY SWITCHES TO NEUTRAL WITHOUT BEING ABLE TO ENGAGE ANY GEARS THEREAFTER WITHOUT THE CAR FIRST BEING RESTARTED ENTIRELY. AFTER RESEARCHING AND REACHING OUT TO VW OF AMERICA, IT SEEMS MANY OTHER OWNERS OF VWS WITH THE SAME TRANSMISSION HAVE HAD SIMILAR ISSUES, SOME OF WHICH HAVE BEEN RECALLED PREVIOUSLY BY VW, INCLUDING 2010 VW CCS SIMILAR TO MINE. VW OF AMERICAN HAS FAILED TO SEE MY CAR SHOULD FALL WITHIN THE PARAMETERS OF THE ALREADY ISSUED RECALL AND HAS ADVISED ME TO FILE A REPORT HERE. I AM CONCERNED THIS ISSUE WILL POTENTIALLY CAUSE A FAILURE AT HIGHWAY SPEEDS AND COULD BE LIFE THREATENING. THANK YOU.

12/06/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/06/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN3AE******
Summary

REGARDING NHTSA RECALL # 17V509, THE MANUFACTURER HAS YET TO ISSUE A REMEDY IN ORDER FOR ME TO GET THE CAR FIXED. I'VE HAD NUMEROUS TIMES IN WHICH MY BATTERY DRAINED AND I HAD TO GET MY CAR JUMPED. I COULDN'T UNDERSTAND WHY IT KEPT HAPPENING UNTIL I RECEIVED A TAKATA NOTICE REGARDING AIRBAGS ALSO BEING RECALLED AT WHICH POINT I RAN A SEARCH VIA VIN AND DISCOVERED THE FUEL PUMP RECALL INSTEAD. PLEASE ASSIST. THANK YOU.

12/06/2017
Components: POWER TRAIN
Incident Date: 11/06/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7AN6AE******
Summary

DSG TRANSMISSION: THE CAR HAS BEEN "SLIPPING" WHILE DRIVING, WILL SLIP INTO NEUTRAL AND FAIL ON THE HIGHWAY. WHEN STATIONARY, SOMETIMES WON'T GO IN REVERSE, JUST FLASHES R, WHEN I PUT IT IN REVERSE. CAN TURN IT OFF, TURN IT BACK ON AND IT'LL RUN OK. VW HAS EXTENDED WARRANTY ON 2010 DSG, BUT IS NOT COVERING MY VIN.

12/06/2017
Components: AIR BAGS
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWHL7ANXAE******
Summary

TAKATA RECALL BEEN AWAITING A "NEW SHIPMENT" OF AIRBAGS FOR MONTHS NOW. STILL NO STOCK FOR A FIX

12/04/2017
Components: AIR BAGS
Incident Date: 11/22/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN9AE******
Summary

THERE WAS A RECALL IN 2015 INVOLVING A CLOCK SPRING IN THE STEERING WHEEL. RECALL DESCRIPTION: HAIR OR OTHER FIBERS MAY CONTAMINATE THE AIRBAG CLOCK SPRING (A SPIRAL WOUND, FLAT CABLE THAT KEEPS THE AIRBAG POWERED WHILE THE STEERING WHEEL IS BEING TURNED). THIS CONTAMINATION MAY TEAR THE CABLE AND RESULT IN A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIRBAG. A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIRBAG WILL PREVENT THE AIRBAG FROM DEPLOYING IN THE EVENT OF A VEHICLE CRASH, INCREASING THE RISK OF INJURY. ON FEBRUARY 29, 2016, VW DID A RECALL REPAIR BY INSTALLING A COVER OVER THE CLOCK SPRING. ON NOVEMBER 22, 2017, I WAS DRIVING AND WHEN I MADE A TURN, I HEARD A POP IN MY STEERING WHEEL. MY AIRBAG LIGHT IMMEDIATELY CAME ON ALONG WITH AN AIRBAG ERROR. I LOST THE USE OF MY HORN AND THE CONTROLS ON MY STEERING WHEEL, ALONG WITH MY AIRBAG DEPLOYMENT. I MADE AN APPOINTMENT TO HAVE THIS SEEN ABOUT. I WAS TOLD THAT I HAD TO REPLACE THE CLOCK SPRING FOR A FEE OF $877.88. I QUESTIONED THIS BECAUSE IT WAS A RECALL ISSUE AND WAS TOLD THAT THE REPAIR WAS COVERED FOR 12 MONTHS/12,000 MILES (WHICH EVER CAME FIRST) AND IT WAS OUT OF WARRANTY. FIRST OF ALL, THE CLOCK SPRING WAS NOT REPLACED, A COVER WAS PUT ON IT. HOW DO I NOT KNOW THAT THERE WERE FIBERS IN THE CLOCK SPRING BEFORE THE COVER WAS PUT ON? I FEEL THAT VW TOOK AN EASY WAY OUT OF FIXING A PROBLEM THAT COULD HAVE SERIOUS ISSUES LATER, WHICH I AM NOW EXPERIENCING.

11/28/2017
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7AN3AE******
Summary

WHEN EITHER SLOWING DOWN OR COMING TO A STOP MY CAR STARTS JERKING , I ATTEMPT TO ACCELERATE AND I CANNOT , MY CAR SEEMS TO GOING INTO A NEUTRAL STATE. THE DRIVE (D) GEAR FLASHES SO I AM STUCK. I HAVE TO PUT MY CAR INTO PARK (P) TURN OFF MY CAR IN THE MIDDLE OF TRAFFIC THEN TURN IT BACK ON TO DRIVE. ALSO, IF I AM IN THE DRIVE (D) GEAR AND I NEED TO GO IN REVERSE (R) I HAVE TO PUT INTO PARK (P) THEN TURN IT OFF AND THEN MOVE INTO THE REVERSE (R) GEAR. THIS STARTED HAPPENING INTERMITTENTLY, I TOOK IT TO VW AND THEY DIDN'T SEE ANYTHING WRONG WITH IT. I TOOK IT TO THE LOCAL O'REILLYS AND THEY SAW A P2711 CODE, I TOOK IT TO A LOCAL TRANSMISSION REPAIR AND THEY TOLD ME THEY GET A LOT OF THESE COMPLAINTS AND SUGGESTED I REPORT IT TO YOU.I I ALSO CALLED THE VW DEALERSHIP IN TALLAHASSEE FL WHERE I PURCHASED MY CAR THEY TOLD ME IT COULD COST ANYWHERE FROM $5000 TO $1100 TO FIX. IN MY RESEARCH I SAW THE SAME THING HAPPENED IN AUSTRALIA WHERE A LADY DIED BECAUSE THE GEAR SHIFTED FROM DRIVE INTO NEUTRAL WHILE SHE WAS DRIVING. I AM AFRAID FOR MY SAFETY AND MY DAUGHTERS WHO RIDE WITH ME. VW NEEDS TO RECALL THE DSG TRANSMISSION AND IMPLEMENT A FIX.

11/27/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN6AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO GALPIN VOLKSWAGEN (15421 ROSCOE BLVD, NORTH HILLS, CA 91343 (818) 895-3800) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONTROL MODULE NEEDED TO BE REPLACED. THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 65,337. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

11/20/2017
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 11/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN1AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE CONTACT STATED THAT THE RPMS INCREASED TO 3,500; HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE GEAR SHIFTER FELT AS IF THE VEHICLE SHIFTED INTO SPORT MODE. THE DRIVE ICON ILLUMINATED. WHILE ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL AGAIN, THE ENGINE REVVED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT HAD TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO MCKINNEY VOLKSWAGEN DEALER AT (855) 402-5098 LOCATED AT 3600 S CENTRAL EXPY, MCKINNEY, TX 75070 WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED; HOWEVER, THE DEALER STATED THAT THE ENGINE COULD NOT BE TAKEN APART. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED; HOWEVER, THE MECHATRONIC CONTROL MODULE WAS REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

11/20/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/16/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN4AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VOLKSWAGEN OF BOARDMAN IN BOARDMAN, OHIO WAS MADE AWARE OF THE RECALL AND STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/17/2017
Components: AIR BAGS,SEAT BELTS,FUEL/PROPULSION SYSTEM
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN9AE******
Summary

TAKATA INFLATORS: DEALER REPLACED THE AIRBAGS DUE TO RECALL BUT THE SERVICE LIGHT CAME ON AFTER REPLACEMENT AND DEALER MADE EXCUSES WHEN I TOOK IT IN FOR INSPECTION STICKER. THE DRIVER SEAT BELT SENSOR DOESN'T STOP BEEPING. THE TRUNK LATCH DOESN'T WORK AND DEALER CAN'T FIGURE OUT WHY THE SUSPENSION HAS CRACKING SOUNDS. ALSO HAD A FUEL LEAK WHICH THEY DID FIX. NOT HAPPY WITH MY VW

11/15/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/14/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMN9AN1AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE IDLING, THE VEHICLE STALLED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT, BUT THE FAILURE RECURRED A TOTAL OF SIX TIMES WITHIN ONE HOUR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC (GBF AUTO, 1640 BLACKWELL RD, COOKEVILLE, TN, 38506) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE LOCAL DEALER (HALLMARK VOLKSWAGEN, 2431 GALLATIN PIKE N, MADISON, TN, 37115) STATED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM) FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/13/18*JB

11/06/2017
Components: ENGINE
Incident Date: 09/21/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN8AE******
Summary

MY VOLKSWAGEN CC IS A 2010 WITH UNDER 65,000 MILES ON IT AND THE TIMING CHAIN TENSIONER FAILED. IT BROKE OFF AND ACTUALLY CRACKED THE HEAD SO THAT I NEED TO PUT IN A NEW ENGINE TO HAVE A WORKING VEHICLE AGAIN. THIS IS GOING TO COST ME $4500 FOR A CAR THAT IS NOT EVEN 5000 MILES OVER THE WARRANTY PERIOD. I BOUGHT THIS CAR 3 YEARS AGO AND HAVE ONLY PUT 30,000 MILES ON IT. ALL OF THE MAINTENANCE HAS BEEN DONE AT THE DEALERSHIP AT A COSTLY RATE TOO. IT DOES NOT SEEM LIKE AN ENGINE SHOULD CATASTROPHICALLY FAIL WITH THIS FEW MILES.

11/05/2017
Components: AIR BAGS,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/02/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN4AE******
Summary

WE EXPEND TO BUYING CONSTANTLY THE IGNITION COIL . ONE YEAR AGO WE CHANGE THE WATER PUMP, AND ONE MONTH AGO WE CHANGED THE FUEL PUMP.WE HAD RECALL FOR THE AIR BAG WHICH WAS CHANGED AT THE DEALERSHIP. NOW WE HAVE A PROBLEM WITH THE TIRES N 5000 PLUS BECAUSE HAVE BUBBLES IN THE SIDES.

10/21/2017
Components: ENGINE
Incident Date: 08/02/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN8AE******
Summary

TENSIONER FAILED. MAINTENANCE MANUAL SAYS THE PART DOES NOT NEED SERVICE BEFORE 120,000 MILES, BUT TENSIONER FAILED AT 105. MANY LAWSUITS AROUND THE COUNTRY. VOLKSWAGEN UPDATED PART FOR NEWER VEHICLES BUT DOESN'T WANT TO TAKE RESPONSILIBITY FOR PREVIOUS OWNER HTTPS://MCCUNEWRIGHT.COM/VW-TIMING-CHAIN-TENSIONER-DEFECT/

10/18/2017
Components: POWER TRAIN
Incident Date: 10/05/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMT7AN8AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE WAS NOT OPERABLE AND THE SHIFTER WOULD NOT SHIFT INTO THE CORRECT GEAR. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED THREE OR FOUR TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLUTCH PACK FAILED. VOLKSWAGEN OF SANTA MONICA, CA (2440 SANTA MONICA BLVD) WAS CONTACTED, BUT REFUSED TO DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT OFFER ANY ASSISTANCE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

10/17/2017
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/26/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN9AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE THE CONTACT'S SON WAS DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNSURE IF ANY WARNING INDICATORS WERE ILLUMINATED. THE CONTACT'S SON WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. THE CONTACT CALLED TRACY VOLKSWAGEN (686 IYANNOUGH RD, HYANNIS, MA 02601 (508) 775-3049) AND AN APPOINTMENT WAS SCHEDULED. THE CONTACT MENTIONED THAT THE BATTERY WAS REPLACED AT LEAST TWICE PRIOR TO THIS FAILURE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO SCHEDULE A DIAGNOSTIC TEST WITH A VOLKSWAGEN DEALER, PAY FOR THE REPAIRS, AND SEEK REIMBURSEMENT IF THE FAILURE WAS RELATED TO THE RECALL. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

10/17/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWHL7AN8AE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES AND THE VEHICLE WAS TOWED SEVERAL TIMES DUE TO THE INTERMITTENT FAILURE. THE VEHICLE WAS TAKEN TO MORE THAN ONE INDEPENDENT REPAIR FACILITY AND AN UNKNOWN DEALER FOR MULTIPLE REPAIRS, WHICH FAILED TO PROVIDE A SOLUTION. AN INDEPENDENT CERTIFIED VOLKSWAGEN MECHANIC WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS TRADED IN FOR ANOTHER VEHICLE AND THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 16V078000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED NO RESOLUTION BECAUSE THE VEHICLE OWNER NO LONGER OWNED THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

10/16/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWNP7AN1AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. UPON ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TAKEN TO POHANKA VOLKSWAGEN OF CAPITOL HEIGHTS (1720 RITCHIE STATION CT, CAPITOL HEIGHTS, MD 20743) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONTROL UNIT AND FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE LATER RECURRED AND THE VEHICLE STALLED WHILE THE CONTACT WAS DRIVING 35 MPH. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); BUT PARTS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

10/16/2017
Components: STEERING,AIR BAGS
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN4AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING VARIOUS SPEEDS, THE HORN WAS INOPERABLE AS WELL AS THE OTHER FUNCTION BUTTONS ON THE STEERING WHEEL. THE CONTACT TOOK THE VEHICLE TO FRED BEANS VOLKSWAGEN (315 W LANCASTER AVE, DEVON, PA 19333 (610) 687-0700) WHERE IT WAS DIAGNOSED WITH A FRACTURED CLOCK SPRING THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS SERVICED IN JANUARY PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE VEHICLE WAS SERVICED PER A CLOCK SPRING RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT STATED THAT SHE DID NOT RECALL RECEIVING A RECALL NOTIFICATION FOR THE CLOCK SPRING. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. *BF UPDATED 7/31/18*JB

10/06/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 10/06/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE STATIONARY, THE BRAKE LIGHTS AND THE REVERSE GEAR LIGHTS MALFUNCTIONED. THE CONTACT STATED THAT THE INSTRUMENT PANEL INDICATED THAT NONE OF THE LIGHTS ON THE TRUNK OF THE VEHICLE WERE ILLUMINATED. THE CONTACT STATED THAT THERE WAS STRESS APPLIED TO THE QUARTER PANEL WIRES WITHIN THE TRUNK BY THE OPENING AND CLOSING OF THE TRUNK, WHICH IN TURN FRACTURED THE WIRING SYSTEM. IN ADDITION, THE TRUNK WOULD NOT OPEN WHEN PROMPTED WITH THE KEY FOB. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,100. THE VIN WAS NOT AVAILABLE.

10/02/2017
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 10/02/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN2AE******
Summary

THE ENGINE LIGHT IS ON IN MY VEHICLE AND I FOUND OUT THERE IS AN UNEXPECTED MECHANICAL GEAR DISENGAGEMENT (TROUBLE CODE P2711). THE DEALERSHIP QUOTED $2,400 SUGGESTING ME TO REPLACE CLUTCH PACKS, AFTER I SPENT $140 SIMPLY FOR DIAGNOSIS. I SAW THAT VW USED TO PROVIDE A SAFETY RECALL AND EXTENDED WARRANTY FOR DSG TRANSMISSION FOR CERTAIN MODELS IN 2007 TO 2010. I ALSO FOUND ONLINE THAT THERE ARE MANY REPORTED DSG-RELATED FAILURES. I, JUST AS MANY VW OWNERS DO, HAVE EXPERIENCED DELAYS AT SHIFT POINTS, CAUSING ERRATIC SHIFTING, JERKING, LONG STALL PAUSES, CLUTCH SLIPPING, SURGING IN FORWARD AND REVERSE, ETC. WHILE THE CAR IS EITHER ACCELERATING, PASSING OR CRUISING. HOWEVER, MY 2010 VW CC (55K MILEAGE) IS NOT UNDER THIS EXTENDED WARRANTY. I THINK IT'S VERY RIDICULOUS, SINCE I'VE TAKEN GOOD CARE OF MY VEHICLE, BUT HAVE ALREADY EXPERIENCED 3 SAFETY RECALL (INCLUDING TAKATA RECALL AND FUEL PUMP RECALL), AND THIS TIME THEY REFUSE TO REIMBURSE MY COSTS INCURRED BY THEIR COMMONLY-KNOWN DANGEROUS TRANSMISSION FAILURE. I'M ALREADY HUGELY INFLUENCED BY THIS MODEL'S SAFETY RECALLS, AND DON'T WANT TO PAY $2400 FOR THEIR DESIGN DEFECTS. EVEN IF I REPAIR IT AT MY OWN EXPENSE, IT'S HARD TO SAY SUCH A BAD TRANSMISSION WILL NOT CAUSE OTHER DANGER OR TROUBLE IN THE FUTURE. IF THIS IS THE SAME DSG TRANSMISSION THAT'S REPORTED TO BE TROUBLESOME, THEIR WARRANTY/RECALL SHOULD BE FAIRLY PROVIDED TO ALL INFLUENCED VEHICLES. THANK YOU FOR YOUR TIME!

09/29/2017
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/09/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN2AE******
Summary

I HAVE A 2010 VOLKSWAGEN CC SPORT WITH A LITTLE MORE THAN 91872 MILES ON IT. I WAS ACCELERATING ON THE HIGHWAY AND MY VEHICLE BEGAN TO SPUTTER. THE EPC LIGHT AND THE CHECK ENGINE WARNING LIGHT CAME ONE. MY VEHICLE HAS HAD SLUGGISH ACCELERATION SINCE THEN. I HAVE NOTICED THAT THIS PROBLEM HAS OCCURRED WITH SEVERAL VOLKSWAGEN OWNERS. THERE SEEMS TO BE SEVERAL DIFFERENT OPTIONS WHEN IT COMES TO REPAIRING THIS PROBLEM. THE ONLY THING THAT SEEMS TO BE COMMON IS THAT IT OCCURRED WHEN ACCELERATING. THE OTHER THING THAT I HAVE NOTICED IS THAT THIS PROBLEM IS NOT SPECIFIC TO ONE VEHICLE IN THE VOLKSWAGEN LINE UP. THIS IS DEFINITELY A MANUFACTURERS SAFETY DEFECT IN THEIR SYSTEM THAT NEEDS TO BE CORRECTED BEFORE IT CAUSES AN ACCIDENT. I AM AWARE OF NHTSA RECALL NUMBER17V509 (MANUFACTURER RECALL NUMBER20AE). THIS RECALL IS FOR THE FUEL PUMP MODULE WHICH COULD RESULT IN A NO START CONDITION OR A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION. THE EPC WARNING LIGHT HAS THE SAME SAFETY RISK AS THIS RECALL. THIS COULD RESULT IN A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY.

09/18/2017
Components: WHEELS,UNKNOWN OR OTHER
Incident Date: 09/18/2017
Crash: No
Fire: No
Summary

TIRES CONSTANTLY SUFFER FROM CUPPING.

09/14/2017
Components: ENGINE
Incident Date: 09/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN1AE******
Summary

MY CAR HAD TROUBLE STARTING THAT MORNING. IT TOOK ABOUT 3 SECONDS FOR IT TO TURN ON AFTER I INSERTED THE KEY. I THOUGHT IT WAS JUST BECAUSE IT WAS GETTING A COLD START NOW THAT WE'RE IN SEPTEMBER. AS I WAS DRIVING A FEW MINUTES AFTER, THE CAR IMMEDIATELY DECELERATED WHILE ON THE ROAD. THAT COULD'VE BEEN CATASTROPHIC. THE CHECK ENGINE LIGHT CAME ON SHORTLY AFTER AND THE CAR WOULD SHAKE A LOT, ESPECIALLY AT A STOP. I DID SOME RESEARCH AND TALKED TO MY MECHANIC AND HE TOLD ME IT WAS A TIMING BELT ISSUE. ESTIMATING $1600-$5000 FOR REPAIR. JUST 2 MONTHS AGO I HAD THE CEL THAT COSTED ME $700 AND A FEW MONTHS BEFORE THAT $500. I INVESTIGATED THAT THERE WAS A CLASS ACTION SUIT FOR THIS PROBLEM. MY CAR HAS ONLY 54000 MILES

09/14/2017
Components: ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 08/26/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN6AE******
Summary

TL* TAKTATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE ABRUPTLY CUT INTO THE CONTACTS LANE, THE CONTACT APPLIED THE BRAKE PEDAL WITH FORCE AND THE AIR BAG LIGHT ILLUMINATED AS WELL AS THE RADIO FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR FACILITY FOR DIAGNOSIS WHO REPLACED THE CLOCK SPRING ASSEMBLY. THE CONTACT RECEIVED NOTIFICATION OF TWO MANUFACTURER RECALLS MONTHS LATER FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

09/13/2017
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN0AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC . THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BOARDWALK VOLKSWAGEN, 1 BLAIR ISLAND RD, REDWOOD CITY, CA 94063 866-694-5805) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

09/08/2017
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 04/12/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN5AE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN REVERSE, IT WOULD MOVE FORWARD INSTEAD OF REVERSE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 17V509000 (FUEL SYSTEM, GASOLINE). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/01/2017
Components: AIR BAGS
Incident Date: 07/06/2016
Crash: Yes
Fire: No
Vehicle Identification Number: WVWML7AN6AE******
Summary

TL* THE CONTACT OWNED A 2010 VOLKSWAGEN CC. WHILE THE CONTACT WAS ACCELERATING FROM A STOP SIGN, ANOTHER VEHICLE TRAVELING SOUTH CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE NECK, SHOULDER, LEG, LOWER BACK, AND WHIPLASH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO FINDLAY VOLKSWAGEN (LOCATED AT 983 AUTO SHOW DRIVE, HENDERSON, NV 89014, PHONE NUMBER: (702) 558-6600). THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER:16V078000 (AIR BAGS). THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD SEND A REPRESENTATIVE TO INSPECT THE AIR BAGS. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

08/25/2017
Components: AIR BAGS
Incident Date: 08/25/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWGU7AN4AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FLEMINGTON VOLKSWAGEN IN FLEMINGTON, NEW JERSEY WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER ALSO STATED THAT THERE WERE NO REPORTED DEATHS ASSOCIATED WITH TAKATA AIR BAG RUPTURES AMONG VOLKSWAGEN VEHICLES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/03/2017
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 07/28/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWNL7ANX A******
Summary

TIMING CHAIN TENSIONER STRETCHED TIMING CHAIN. CHECK ENGINE LIGHT ONPARKED. 3 CLASS ACTION SUITS AGAINST VW FOR FRAUD KNOWING THIS ISSUE WAS PRESENT WHEN VEHICLE WAS SOLD.

07/31/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/31/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7ANXAE******
Summary

STRONG SMELL OF GAS. GAS LEAK. REMOVED THE FUEL PUMP SHIELDS AND COVERS TO FIND THE TOP OF THE FUEL PUMP HAD A SMALL CRACK.

07/21/2017
Components: POWER TRAIN
Incident Date: 07/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN3AE******
Summary

AFTER COMING TO A STOP, WHEN FOOT IS REMOVED FROM THE BRAKE, THE CAR DANGEROUSLY LURCHES FORWARD, SOMETIMES SEVERAL TIMES BEFORE NORMAL DRIVING CAN CONTINUE. THIS PROBLEM WAS DOCUMENTED BY VW AND THEY EXTENDED THE WARRANTY/FIX UP TO 10 YEARS/100,000 FOR SOME VEHICLES (APPEARS MANUFACTURED UP TO 2009?). THEY WOULD NOT COVER THIS VEHICLE UNDER THE SPECIAL EXTENDED WARRANTY.

07/18/2017
Components: AIR BAGS,UNKNOWN OR OTHER,ENGINE
Incident Date: 06/30/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN7AE******
Summary

HELLO, I BOUGHT THIS CAR 2 MONTHS AGO , MILEAGE 89000 .PROBLEM WITH A GEARBOX DSG, ON THE WEBSITE I GOT THIS ; VOLKSWAGEN HAS ANNOUNCED A PROGRAM TO HELP OWNERS OF VW AND AUDI VEHICLES EQUIPPED WITH THE COMPANY’S DUAL-CLUTCH DSG TRANSMISSIONS. AFTER A FLURRY OF COMPLAINTS TO THE NHTSA, VW WILL REPLACE COMPONENTS INSIDE THE TRANSMISSION. ISSUES APPARENTLY STEMMED FROM FAULTY TEMPERATURE SENSORS THAT WOULD FORCE THE DSG BOXES INTO NEUTRAL, OFTEN WHILE OWNERS WERE DRIVING. VW WILL REPLACE THE COMPONENTS AND OFFER LOANER CARS DURING THE REPAIRS. OWNERS WHO HAVE ALREADY PAID OUT-OF-POCKET FOR THE FIX WILL BE REIMBURSED. THE COMPANY WILL ALSO APPLY A 10-YEAR, 100,000-MILE TRANSFERRABLE WARRANTY TO THE DSG TRANSMISSIONS. BUT WHEN I TALK TO VW DEALER BROOKLYN THAY TOLD ME GOODBYE, YOU HAVE RECALL FROM AIRBAG. AND WE DONT CARE ABOUT YOUR DSG PROBLEM ALTHOUGH IT WAS SAID THE COMPANY WILL ALSO APPLY A 10-YEAR, 100,000-MILE TRANSFERRABLE WARRANTY TO THE DSG TRANSMISSIONS. 1. TAKATA RECALL 2. DSG TRANSMISSION, DELAY, JERKS ON THE REAR GEAR. MECHATRONIC ALWAYS OVERHEAT. WHEN TURNING ON THE REAR GEAR IT DOES NOT TURN ON VERY LARGE ENGINE RMP AND THEN QUCKLY TURNS ON, I FIND IT VERY DANGEROUS, BECAUSE I DO NOT KNOW IF THE REAR GEAR IS TURNED ON AT ALL VOLKSWAGEN RECENTLY INITIATED A RECALL ON 2009-10 VWS AND AUDIS EQUIPPED WITH ITS HIGH-PERFORMANCE DIRECT SHIFT GEARBOX (DSG) TRANSMISSIONS. VW SAID IT WOULD REPAIR OR REPLACE THE COMPONENTS IN THE TRANSMISSIONS AT NO CHARGE TO THE VEHICLES’ OWNERS. AND VW WILL REIMBURSE CUSTOMERS WHO HAVE ALREADY REPAIRED THE TRANSMISSION ON THEIR OWN. BUT DEALER VW USA SAD THIS IS NOT TRUE / ONLY SOME RECALL DSG CAN GET FREE REPAIRED.

07/07/2017
Components: STEERING
Incident Date: 05/21/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWHL7AN1AE******
Summary

STEERING COLUMN LOCK DEFECTIVE - MESSAGE IS DISPLAYED AFTER STARTING THE CAR, THEN THE CAR IMMEDIATELY SHUTS OFF. MECHANIC CHECKED FOR FAULT CODES AND SEES 02823 REQUIREMENTS FOR LOCKING STEERING COLUMN NOT MET, AND 02861 ELECTRONIC STEERING COLUMN LOCK CHECK SUM ERROR. THERE HAS BEEN A RECALL OF OTHER 2010 VW CCS OVER THIS ISSUE, BUT IT DOES NOT INCLUDE MY VIN NUMBER. THE SYMPTOMS OF THE ISSUE SEEM TO BE EXACTLY THE SAME. THIS WAS HAPPENING INTERMITTENTLY EARLIER IN THE YEAR, BUT NOW IT HAPPENS NEARLY EVERY TIME I START THE CAR IN THE MORNING.

06/26/2017
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 03/15/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN8AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT ON ANOTHER OCCASION WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO TIMMONS VOLKSWAGEN OF LONG BEACH, LOCATED AT: 3940 CHERRY AVENUE, LONG BEACH, CA 90807, TEL: (562)595-4601, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP, THE MASS AIR FLOW SENSOR, AND AIR TEMPERATURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

06/21/2017
Components: AIR BAGS
Incident Date: 06/21/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN7AE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SUNTRUP NISSAN OF SOUTH COUNTY 6000 S LINDBERGH BLVD, ST. LOUIS, MO 63123 (314) 892-8200) AND WAS INFORMED THAT THE RECALL REMEDY PARTS WOULD BE AVAILABLE IN SEPTEMBER OF 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/19/2017
Components: AIR BAGS
Incident Date: 04/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN7AE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO COMPASS MOTORS (200 DOLSON AVE. MIDDLETOWN, NY 10940) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/22/17*LJ *CN

06/19/2017
Components: POWER TRAIN
Incident Date: 12/14/2014
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN3AE******
Summary

THE CAR WILL JERK AT LOW GEARS. THE TRANSMISSION WILL JAM WHEN GOING FROM 'DRIVE' TO ANY OTHER GEAR. WHEN TRANSMISSION JAMS, CAR ACTS LIKE IF IT WAS IN NEUTRAL, THE "D" FOR DRIVE STARTS FLASHING ON THE DASHBOARD AND THE CAR WONT MOVE. THE TRANSMISSION WILL SOMETIMES JAM ON FIRST GEAR AND WONT SHIFT UP OR DOWN. I MUST TURN OFF AND ON THE CAR FOR THE TRANSMISSION TO START WORKING AGAIN. THE ISSUES ALWAYS HAPPEN AT LOW SPEEDS OR WHEN GOING FROM DRIVE TO REVERSE.

06/16/2017
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN0AE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE HINES BEACH DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/08/2017
Components: AIR BAGS
Incident Date: 01/23/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN7AE******
Summary

TAKATA RECALL BEFORE PURCHASING MY CAR I ASK THE DEALER AT DIAMOND AUTO SALES IN ALAMEDA CA WAS THERE A RECALL ON MODEL AND HE SAID NO PULLED UP WHAT IM GUESSING A BOGUS WEB SITE THAT SAID THERE IS NO RECALL SO I BOUGHT THE CAR WHEN I FOUND OUT THERE WAS A RECALL HE DIDNT WANT TO TALK TO ME OR GIVE ME ANOTHER CAR

06/06/2017
Components: ENGINE
Incident Date: 06/05/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7AN2AE******
Summary

THE INTAKE BLEW WHEN STARTING AFTER SITTING OUTSIDE ON A HOT DAY. THE CAR WAS STATIONARY AND PARKED IN MY WORK PARKING LOT. VW AMERICA CUSTOMER SERVICE WOULD NOT HONOR THE EXTENDED WARRANTEE EVEN THOUGH I WAS ONLY 3K PAST THE EXTENDED WARRANTEE MILEAGE AMOUNT.

05/17/2017
Components: POWER TRAIN
Incident Date: 05/17/2017
Crash: No
Fire: No
Summary

I WOULD NEVER RECOMMEND SOMEONE TO PURCHASE A CC OR VOLKSWAGEN CAR EQUIPPED WITH A DSG TRANSMISSION. THE CAR WILL NOT ENGAGE PARK, REVERSE, OR NEUTRAL, AND WHEN IN DRIVE IT SOMETIMES DISENGAGES INTO NEUTRAL LEAVING YOU TO PULL OVER AND PLACE THE CAR IN PARK TO RESTART AND REENGAGE DRIVE. ALSO DOESN'T DOWNSHIFT SMOOTHLY WHATSOEVER. PRETTY MUCH MY 2010 CC IS GREAT AT SOMETIMES GOING FORWARDS, NOT PARKING OR REVERSING....

05/05/2017
Components: AIR BAGS,ELECTRICAL SYSTEM
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN2AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS), BUT THE HORN IN THE VEHICLE FAILED TO OPERATE. WHILE DRIVING 35 MPH, THE HORN WAS DEPRESSED AND FAILED TO SOUND. IN ADDITION, THE AIR BAG SERVICE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH AN INOPERABLE CLOCK SPRING THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.

05/01/2017
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMN9AN5AE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL SEPTEMBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/21/2017
Components: ENGINE
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN6AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL NOISE FROM THE ENGINE WHEN DRIVING AT VARIOUS SPEEDS. IN ADDITION, THE PLASTIC COVERING THAT PREVENTED AIR FROM ENTERING THE THROTTLE BODY HAD DETACHED. THE CONTACT STATED THAT WHEN THE FAILURE OCCURRED, THE COVERING WAS REATTACHED HOWEVER, AIR CONTINUED TO GET INTO THE THROTTLE BODY CAUSING THE FAILURE TO REOCCUR. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS INFORMED THAT DUE TO THE MILEAGE THE REPAIR WOULD NOT BE COVERED BY THE MANUFACTURER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,559.

04/13/2017
Components: AIR BAGS
Incident Date: 04/13/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7ANXAE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/09/2017
Components: EXTERIOR LIGHTING
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWNN7AN6AE******
Summary

HEADLIGHTS INTERMITTENTLY GO OUT ON STARTUP. OCCASIONALLY BOTH LOW BEAMS, MOST OF THE TIME IT IS A SINGLE SIDE. AFTER MULTIPLE TIMES STARTING AND RESTARTING THE VEHICLE IT WILL RELIGHT....IT CAN SIT FOR HOURS AND RELIGHT, OR WON'T RELIGHT THAT DAY...IT CAN STILL CHANGE BETWEEN PASSENGER AND DRIVER SIDE AND BACK. BULBS CHECK OUT OK, BOTH HEADLIGHT ASSEMBLIES REPLACED, STILL NO CHANGE- IT CAN GO OUT AT ANY TIME. DOES NOT SEEM TO BE RELATED TO TEMPERATURE OR HUMIDITY. EXCEPTIONALLY DANGEROUS IF I'M SOMEWHERE AT NIGHT AWAY FROM HOME AND THE HEADLIGHTS WON'T COME ON; THIS ACTUALLY HAPPEND ON A CROSS COUNTRY TRIP IN THE MIDDLE OF THE DESERT OF ARIZONA. I FOUND MULTIPLE PAGES OF SIMILAR PEOPLE ONLINE WHO ARE HAVING THE EXACT SAME PROBLEM...THIS NEEDS TO BE ADDRESSED ASAP, VW HAS A HOST OF PROBLEMS THEY REFUSE TO ADDRESS AS WARRANTY EVEN WHEN IT IS PAINFULLY OBVIOUS IT IS WHAT THEY ARE BOUND TO BY THEIR TERMS AND CONDITIONS- THEIR RESPONSIBILITY - REGARDLESS ON WHAT THEY CHOOSE TO COVER HIS IS A SERIOUS SAFET ISSUE THAT NEEDS TO BE ADDRESS BEFORE SOMEBODY IS KILLED TRYING TO DRIVE HOME FROM A PLACE THEY'RE STRANDED WITHOUT HEADLIGHTS.

03/31/2017
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN2AE******
Summary

TAKATA RECALL - IT HAS BEEN OVER A YEAR SINCE THE RECALL WAS ISSUED, BUT MY CAR HAS STILL NOT BEEN REPAIRED. I'VE CONTACTED THE DEALER SEVERAL TIMES AND HAVE BEEN TOLD THAT THEY DO NOT HAVE THE PARTS TO PERFORM THE RECALL.

03/22/2017
Components: AIR BAGS,STRUCTURE
Incident Date: 02/24/2017
Crash: No
Fire: No
Vehicle Identification Number: VIN WVWML7A******
Summary

TAKATA RECALL, I RECENTLY PURCHASED A USED VW CC 2010 AND LATER FOUND OUT ABOUT THIS SCARY AIRBAG RECALL. I CONTACTED VW TO FIND OUT IF MY CAR HAS ALREADY BEEN SERVICED AND FOUND OUT THE SERVICE IS NOT AVAILABLE YET. NO INCIDENT HAS HAPPENED BUT I'M NERVOUS DRIVING AROUND WITH A DEFECTIVE AIRBAG THAT MAY POTENTIALLY KILL WHOEVER IS DRIVING THE CAR. MY ADULT SON ALSO DRIVES IT.

03/22/2017
Components: STRUCTURE
Incident Date: 02/24/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN0AE******
Summary

THE VW CC 2010 AND OTHER CC MODELS HAVE A "TRAY" BETWEEN THE TRUNK AND THE BACK WINDOW THAT CRACKS WITH AGE DEPENDING ON HOW MUCH SUN THE CAR IS EXPOSED TO. CARS UNDER WARRANTY WILL GET THE PART REPLACED FOR FREE. THE COST OF THE PART IS $200 AND IS BOUND TO CRACK AGAIN DUE TO THE CURVATURE IN THE DESIGN AND THE MATERIAL.

03/10/2017
Components: AIR BAGS
Incident Date: 01/16/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE HORN FAILED TO WORK WHEN IT WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 77,000.

02/28/2017
Components: AIR BAGS
Incident Date: 02/01/2017
Crash: No
Fire: No
Summary

2010 VOLKSWAGEN CC. CONSUMER WRITES IN REGARDS TO NO REMEDY/PARTS AVAILABLE TO REPAIR AIRBAG RECALL NOTICE. *SMD

02/17/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 02/17/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN4AE******
Summary

TAKATA RECALL-WHILE THERE'S NO FIX AVAILABLE YET, WE WERE AREN'T ABLE TO TRADE OUR CAR IN TO GET A NEWER ONE BECAUSE OF THE PROBLEM. TOM BUSH VW IN JACKSONVILLE SAID THEY WOULDN'T TAKE OUR TRADE IN OR RATHER THEY WOULDN'T GIVE US ANY VALUE FOR THE CAR MAKING OUR CAR WORTHLESS.

02/15/2017
Components: AIR BAGS
Incident Date: 12/05/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN3AE******
Summary

REGARDING TAKATA RECALL. LET ME START BY SAYING THAT I HAVEN'T BEEN NOTIFIED ABOUT THE RECALL AND HAVE BEEN DRIVING AN UNSAFE VEHICLE WHICH IS UNEXCEPTABLE. I PURCHASED ANOTHER VEHICLE IN DECEMBER 2016 AND INTENDED TO SELL MY VW RIGHT AWAY TO AVOID MAKING 2 CAR PAYMENTS, INSURANCES ETC. TO MY SURPRISE NOONE WOULD BY THE VEHICLE AND ONE OF THE POSSIBLE BUYERS THAT I HAD INFORMED ME ABOUT THE RECALL. OBVIOUSLY I WAS VERY FRUSTRATED THAT NOT ONLY I WASN'T NOTIFIED ABOUT THE ISSUE TO START WITH AND WAS DRIVING AN UNSAFE CAR BUT NOW I'M STUCK WITH THE VEHICLE NOONE WILL BUY BECAUSE THERE IS NO FIX TO IT AND THEY'VE BEEN WORKING ON IT FOR OVER A YEAR. I TALKED TO VW AND REQUESTED A BUY BACK BUT JUST LEARNED THAT VW WILL NOT DO IT. I'M A SINGLE MOTHER AND CAN'T AFFORD KEEPING AND MAINTAINING TWO VEHICLES. IS THERE ANYONE ELSE I CAN REACH OUT TO HELP ME?

02/07/2017
Components: AIR BAGS
Incident Date: 04/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWNP7AN5AE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/18/17 LJ *CN

02/02/2017
Components: POWER TRAIN
Incident Date: 11/16/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN6AE******
Summary

I PURCHASED THIS VEHICLE AS A CERTIFIED PRE-OWNED IN 4/2013 AT WHICH TIME IT HAD 44423 MILES ON IT. I HAVE HAD ALL REQUIRED MAINTENANCE, RECALLS AND REPAIRS PERFORMED AT THE DEALERSHIP THAT I PURCHASED FROM. NOW AFTER 3.5 YEARS OF OWNING THE VEHICLE AND ONLY PUTTING 31,577 MILES ON IT, THE CAR WOULDN'T ENGAGE WHEN TRYING TO PARK. WHEN PARALLEL PARKING, I PUT THE CAR IN REVERSE AND IT MAKES A NOISE LIKE IT IS TRYING TO GO INTO REVERSE AND IF IT WON'T ENGAGE THE "R" STARTS FLASHING AND THE CHECK ENGINE LIGHT COMES ON. I HAVE TO PLACE THE VEHICLE IN PARK (THE "P" WILL THEN FLASH) AND TURN IT OFF AND TURN IT ON AND THEN IT WILL WORK. USUALLY AFTER DRIVING THE CAR 3 TIMES OR SO THE CHECK ENGINE LIGHT TURNS OFF AND CLEARS, BUT THEN A DAY OR SO LATER THE SAME THING HAPPENS. THIS HAPPENED LEAST 3 TIMES A WEEK. I TOOK IT TO THE DEALERSHIP AND REPAIR PERFORMED TO CORRECT COMPLAINTS WAS (1) REPLACEMENT OF THE DUAL CLUTCH PACK WHICH REQUIRED THE REMOVAL AND RE-INSTALL OF MY TRANSMISSION WHICH COST ME $2,600.00. I BELIEVE THE DSG TRANSMISSION IS FAULTY. NOW AFTER THE CAR HAS BEEN REPAIRED, I AM STILL HAVING PROBLEMS WITH THE TRANSMISSION JERKING WHILE GOING FROM 2ND TO 3RD GEAR WHILE DRIVING ON THE FREEWAY. I HAVE OWNED 3 PREVIOUS VOLKSWAGENS AND CUSTOMER CARE WAS ONE OF THE REASONS THAT BROUGHT ME BACK TO THESE CARS. UNFORTUNATELY, CUSTOMER CARE IS PRETTY MUCH NON-EXISTENT NOW. I AM REALLY DISAPPOINTED. ALSO, I HAVE HAD THE CLOCK SPRING MALFUNCTION 3 TIMES, WHICH IS 1 OF THE 2 RECALLS FOR THIS VEHICLE. THIS ISSUE WITH THE TRANSMISSION NEEDS TO BE INVESTIGATED. *TR

01/31/2017
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN7AE******
Summary

TAKATA RECALL-RECEIVED NOTICE FEBRUARY 9, 2016. PARTS STILL NOT AVAILABLE. DELAY OF ALMOST ONE YEAR IS UNACCEPTABLE WHEN IT COMES TO SAFETY.

01/27/2017
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWGU9AN9AE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/27/2017
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN4AE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/26/2017
Components: AIR BAGS
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7AN6AE******
Summary

"TAKATA RECALL" ON APRIL OF 2016 I RECEIVED A SAFETY RECALL 69M9 TAKATA SDI DRIVER FRONTAL AIRBAG FROM VW. I LIVE IN MIAMI, (ZONE A COVERS STATES WITH HIGH TEMPERATURE CYCLING AND HUMIDITY. TIME UNTIL UNSAFE PROPELLANT DEGRADATION MAY OCCUR IS PROJECTED AT BETWEEN SIX AND NINE YEARS.) , AND THE DEALERSHIP HAS NOT YET GIVEN ME A RECALL DATE.

01/23/2017
Components: AIR BAGS
Incident Date: 02/10/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN0AE******
Summary

RECALL, I HAVE NOT HEARD FROM TAKATA ON THIS RECALL, NO EMAIL, LETTER, NOTHING, I JUST HOPE NOTHING EVER GOES WRONG.

01/23/2017
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2016
Crash: Yes
Fire: No
Vehicle Identification Number: WVWMP7ANSAE******
Summary

"TAKATA RECALL!" RECIEVED RECALL LETTER IN JAN. 2016. EVERYTIME I CALL DEALERSHIP IM TOLD PARTS ARE NOT IN. MY CAR ALREADY STOPPED RUNNING AND I HAD TO HAVE IT TOWED INTO A MECHANIC WHERE HE KNEW THAT THE FUEL INJECTION ISSUE WAS A RECALL. I HAD TO PAY HIM $100.00 FOR TAKING MY CAR APART AND TELLING ME IT WAS A FAMILIAR ISSUE HE HAD WHEN WORKING ON ANOTHER VW..AND THAT I SHOULD CALL VW AND ASK IF THERE WAS A RECALL. OF COURSE, THERE WAS. I THEN HAD TO PAY FOR A 2ND TOW FROM THAT SHOP TO VW. THEY FIXED THAT RECALL..THAT I NEVER EVEN GOT A LETTER NOTIFYING ME OF THE RECALL. VW FIXED IT. YET NOW I AM STILL WAITING AS MANY OTHERS FOR THE PARTS TO COME IN SO MY CAR CAN BE REPAIRED WITH THIS AIRBAG ISSUE. AS FAR AS IM CONCERNED THIS CAR WAS MADE HORRIBLY UNSAFE AND ITS FALLING APART, ASIDE FROM THE OTHER WORK IVE PAID INTO HAVING DONE TO IT. AM I SUPPOSED TO KEEP PRAYING I DONT GET A SERIOUS INJURED OR FATAL ACCIDENT. AS, THERE HAS ALREADY BEEN BOTH SERIOUSLY INJURED AND FATAL ACCIDENTS AS A RESULT FROM THIS UNREPAIRED ISSUE..I DONT FEEL SAFE EVER GETTING IN MY CAR. IVE ALEADY BEEN IN AN ACCIDENT WITH HARD IMPACT AND IT DIDNT DEPLOY. I AM REQUESTING THAT THIS CAR BE BOUGHT BACK FROM ME, OR TAKEN BACK AND PUT ME IN A SAFE REPLACEMENT CAR OF NOTHING LESS THAN EQUAL VALUE. OR AT THE VERY LEAST PUT ME IN A RENTAL CAR AT YOUR EXPENSE . THIS IS A MATTER THAT IF NOT RESOLVED QUICK WILL BE REVIEWED OVER BY SOMEONE THAT CAN DO SOMETHING ABOUT IT. LIVES DO MATTER!

01/14/2017
Components: UNKNOWN OR OTHER
Incident Date: 01/13/2017
Crash: No
Fire: No
Vehicle Identification Number: VWVMP7AN8AE******
Summary

THERE'S ALREADY A RECALL FOR THIS VEHICLE BUT VOKSWAGEN TOLD ME THAT MY VEHICLE SPECIFICALLY IT'S NOT SHOWING ANY RECALLS. VOLKSWAGEN REFUSES TO ADMIT THAT MY VEHICLE HAS THIS PROBLEM. PLEASE HELP

12/22/2016
Components: AIR BAGS
Incident Date: 12/22/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7AN6AE******
Summary

ACCORDING TO THE VW DEALER I HAVE TO WAIT TO BE CALLED BUT NHTSA WEB PAGE STATES THAT FOR VEHICLES IN ZONE A (HOT AND HUMID) FROM MAY 2011 AND OLDER THE REPLACEMENT SHOULD HAVE BEEN SCHEDULED IN MAY 16, 2016. IT IS DECEMBER 2016 AND I AM STILL WAITING. PLEASE ADVISE.

12/20/2016
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 12/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN8AE******
Summary

CLOCK SPRING RECALL RECENTLY MY AIRBAG LIGHT WENT ON AND WHEN I MAKE A TURN WITH A STEERING WHEEL ROTATION OF OVER 270* MY HORN WILL GO OFF, I ALSO ONLY HAVE INTERMITTENT USE OF THE STEERING WHEEL CONTROLS TO MY INSTRUMENTATION. THERE IS A RECALL ON THE YEAR AND MAKE OF MY CAR FOR THE CLOCK SPRING, HOWEVER MY VIN IS NOT INCLUDED. THE SIGNS POINT TO A DEFECTIVE CLOCK SPRING TO WHICH I LOST THE FUNCTIONALITY OF MY AIRBAG AND THE ELECTRONIC FUNCTIONALITY OF MY STEERING WHEEL. I CALLED VW SERVICE DEPARTMENT AND THEY SAID MY VEHICLE IS NOT COVERED UNDER THE RECALL SO THERE IS NO NEED TO BRING IT IN. I REALLY DON'T FEEL SAFE OPERATING THIS VEHICLE CONSIDERING THERE HAS BEEN AN OPEN RECALL INVOLVING THE TAKATA RECALL FOR WELL OVER A YEAR. (VW TOLD ME THAT THEY WILL CONTACT ME WHEN PARTS ARE AVAILABLE TO FIX). THIS HAPPENED WHEN I MADE A LEFT TURN INTO A PARKING SPOT, THE AIRBAG LIGHT WHEN ON AND IT SAID "SERVICE AIRBAG". *TR

12/18/2016
Components: AIR BAGS
Incident Date: 12/18/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7AN5AE******
Summary

TAKATA RECALL HAS YET TO BE ADDRESSED ON MY VEHICLE. WHEN WILL VOLKSWAGEN BE ABLE TO MAKE THE REPLACEMENT? I AM CONCERNED THAT IT HAS BEEN MORE THAN NINE MONTHS WITHOUT A SOLUTION.

12/16/2016
Components: STEERING,SUSPENSION
Incident Date: 11/30/2016
Crash: Yes
Fire: No
Vehicle Identification Number: WVWNP7AN3AE******
Summary

WHILE DRIVING MY VEHICLE, I HEARD A LOW POP, THE VEHICLE WOULD NOT TURN AND COLLIDED WITH 4 OTHER PARKED VEHICLES. UPON INSPECTING MY CAR AFTER THE INCIDENT, THE RIGHT FRONT WHEEL WAS COMPLETELY UNHINGED FROM THE VEHICLES STEERING AND SUSPENSION SYSTEM. VEHICLE TOWED TO BODY SHOP AND UPON FURTHER INSPECTION IN THE DAY TIME, THE ENTIRE LOWER AND UPPER CONTROL ARM HAD COMPLETELY FAILED. THE RIGHT FRONT AXLE WAS RIPPED FROM THE STEERING KNUCKLE, A PART OF THE LOWER CONTROL ARM WHERE THE BUSHING WOULD BE WAS BROKEN. THE ENTIRE RIGHT FRONT SUSPENSION SYSTEM HAD BASICALLY COLLAPSED, CAUSING ME TO LOOSE CONTROL OF THE VEHICLE'S STEERING SYSTEM. THIS VEHICLE IS SERVICED AT OURISMAN VOLKSWAGEN OF ROCKVILLE MD. THEY DID NOT NOTIFY ME THAT THIS WAS AN ISSUE. THE VEHICLE DID NOT EXHIBIT SIGNS THAT THERE WAS A POTENTIAL PROBLEM WITH THE SUSPENSION SYSTEM SUCH AS VIBRATIONS IN THE FRONT END. THERE WOULD BE AN OCCASIONAL CLUNK HEARD WHEN REVERSING, BUT WAS TOLD THAT WAS FROM THE ENGINE MOVING IN THE SUBFRAME AND THE REMEDY WOULD BE TO INSTALL SUBFRAME BOLTS. *TR

12/14/2016
Components: AIR BAGS
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN8AE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/12/2016
Components: AIR BAGS
Incident Date: 04/08/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN4AE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/10/2016
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWHL7AN1AE******
Summary

TAKATA INFLATORS: I WAS NOTIFIED OF THIS RECALL ALMOST ONE YEAR AGO, YET MY DEALER STILL DOES NOT HAVE THE PARTS. WATCHING A REPORT YESTERDAY I LEARNED THAT THE VEHICLES MOST VULNERABLE ARE THOSE 6 YEARS OLD AND KEPT IN A HOT HUMID CLIMATE. MY CAR MEETS BOTH OF THESE CRITERIA. I AM UNCOMFORTABLE DRIVING THIS VEHICLE.

12/09/2016
Components: AIR BAGS
Incident Date: 12/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWNP7AN1AE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11/28/2016
Components: POWER TRAIN
Incident Date: 11/14/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN3AE******
Summary

WHILE DRIVING FROM A STAND STILL AT A TRAFFIC LIGHT, THE TRANSMISSION (AUTO DSG) FAILED TO CHANGE TO SECOND GEAR BUT RATHER DISENGAGED PREMATURELY CAUSING LOSS OF MOVEMENT. THIS OCCURRED AT AN INTERSECTION AND ALMOST CAUSED AN ACCIDENT. DEPRESSING THE ACCELERATOR ONLY CAUSED THE ENGINE TO REV UP BUT NO MOVEMENT (AS IF THE TRANSMISSION WAS IN NEUTRAL). ONLY WAY TO RECOVER WAS TO PUT ON HAZARDS LIGHTS, PLACE TRANSMISSION IN PARK, SWITCHED OFF THE CAR, SWITCHED ON AFTER 30 SECONDS AND DRIVE AWAY. *TR

11/25/2016
Components: AIR BAGS
Incident Date: 11/25/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN6AE******
Summary

TAKATA RECALL. MY CAR'S VIN SHOWS THAT MY DRIVER'S SIDE AIRBAG IS INCLUDED IN THIS RECALL. VW IS NOT EVEN LISTED IN THE PRIORITY GROUPS, YET MY CAR IS NOW 7 YEARS OLD AND I'M IN ZONE A (WHERE THE PROPELLANT IS SAID TO DEGRADE TO AN UNSAFE LEVEL IN 6-9 YEARS). I KNOW MANY PEOPLE (NON-VW DRIVERS) WHO'VE HAD PASSENGER-SIDE BAGS REPLACED. I RESPECTFULLY REQUEST DRIVER'S-SIDE AIRBAGS ARE PRIORITIZED OVER PASSENGER-SIDE; PASSENGERS CAN RIDE IN THE BACK SEAT OR NOT AT ALL, BUT A CAR IS COMPLETELY USELESS IF IT'S UNSAFE FOR THE DRIVER/ CANNOT BE DRIVEN. OR PLEASE REQUIRE VW TO PROVIDE LOANERS; THEY ARE NOT DOING SO AT THIS TIME. I SPOKE WITH THEM AGAIN TODAY. IF NOT, WHAT AM I TO DO? I LIVE IN LA, WHERE A CAR IS NECESSARY.

11/21/2016
Components: AIR BAGS
Incident Date: 02/26/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7AN4AE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/10/2016
Components: AIR BAGS
Incident Date: 04/12/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWHL7AN8AE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 12/28/16 *BF UPDATED 01/03/17.*JB

11/03/2016
Components: STEERING,AIR BAGS,UNKNOWN OR OTHER
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN0AE******
Summary

TAKATA RECALL. STEERING WHEEL STILL CLICKING. AND ENGINE LIGHT ON FOR EMISSION ISSUE, WHICH GOES ON ONLY WHEN TURNING AND EVENTUALLY GOES BACK OFF.

10/26/2016
Components: AIR BAGS
Incident Date: 02/06/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWML7ANXAE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/26/2016
Components: AIR BAGS,STRUCTURE,SERVICE BRAKES
Incident Date: 01/13/2014
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN2AE******
Summary

I BOUGHT THE CAR ON THE 1-13-14, I HAD TO TAKE IT BACK I TOLD THEM I WAS HAVING AIRBAG, WATER LEAK IN CAR, BRAKE SCRUB, THEY TOLD ME EVERYTHING WAS OK. I TOLD THEM IT IS NOT THEY DID NOT FIX ANYTHING. I HAD TO PAY FOR EVERYTHING OUT OF MY POCKET. I NEED THE TOP INSIDE DONE NOW THEY TOLD ME IT WILL BE ABOUT $2000.00 & UP.I PAY $400.00 A MONTH FOR A CAR I AM NOT PLEASE WITH. *TR

10/21/2016
Components: AIR BAGS
Incident Date: 10/21/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN3AE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/01/16*LJ

10/20/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/13/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN4AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT NOTICED A FOUL ODOR INSIDE THE VEHICLE. THE DEALER DIAGNOSED THAT THERE WAS A CRACK IN THE FUEL PUMP FLANGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

10/19/2016
Components: AIR BAGS
Incident Date: 04/01/2016
Crash: No
Fire: No
Summary

TAKATA RECALL NHTSA 16V078 69M9 SAFETY RECALL TAKATA FRONTAL AIRBAG RECEIVED IN APRIL 2016. NO FURTHER ACTION TAKEN. WHEN DOES "REASONABLE TIME" EXPIRE?

10/07/2016
Components: ENGINE
Incident Date: 10/06/2016
Crash: No
Fire: No
Summary

I HAVE A 2010 VW CC WITH 63,000 MILES. THE ENGINE COILS KEEPS GOING OUT AND I COULD HAVE DIED ON THE FREEWAY, WHEN THE CAR LOSES CONTROL. I HAVE OWNED MANY OTHER BRANDS AND NEVER HAD THIS MANY REPAIRS ON A CAR. THERE IS A QUALITY CONTROL ISSUE AND SHOULD BE LOOKED INTO. IN A MATTER OF 5 MONTHS, I HAVE HAD TO REPLACE AN ENGINE COIL. BOTH TIMES, I ALMOST LOST CONTROL OF THE CAR. THIS IS AN UNSAFE, POORLY MADE CAR.

10/05/2016
Components: AIR BAGS
Incident Date: 03/31/2016
Crash: No
Fire: No
Summary

"TAKATA RECALL " I CALLED TODAY 10/5/16 ( LETTER OF RECALL ISSUED BACK IN 03/2016) THE VW MANUFACTURER AGAIN AND EXPLAINED TO THEM WHAT THE ISSUE IS. THEY TOLD ME THEY DON'T KNOW WHAT TO TELL ME BECAUSE THE VW CARS ARE NOT ON THE TOP HIGH RISK LIST FOR PART REPLACEMENT AND VW DON'T HAVE AN ESTIMATED DATE OF PART REPLACEMENT, MAYBE NEVER? WHAT DOES THAT MEAN , THAT OWNERS WHO ARE BADLY INJURED OR DEAD BECAUSE OF THIS RECALL ARE PRIORITY AND THE REST OF US WHO ARE CONCERNED CAN WAIT???!!! DOES THAT MEAN THAT NOBODY INCLUDING THE VW AND THE NHTSA DON'T CARE ABOUT GETTING THIS PART ASAP FOR ALL VEHICLE OWNERS WHO'S CARS ARE RECALLED. I ASKED IF I CAN TRY TO REPLACE THE RECALLED PART SOMEWHERE ELSE AND HAVE VW JUST REFUND ME THE MONEY , THEY SAID NO, SO THAT DOESN'T MAKE ANY SENSE TO ME EITHER. CAN THE GOVERNMENT EXPEDITE THIS RECALL PART IN ANY WAY? I AM SURE MANY OTHER VW VEHICLE OWNERS WANT AN ANSWER TO THIS TOO.

09/30/2016
Components: AIR BAGS
Incident Date: 11/02/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN8AE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/28/2016
Components: POWER TRAIN
Incident Date: 09/22/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN9AE******
Summary

ON THE HIGHWAY I WAS CHANGING LANES TO GET OFF TO AN EXIT AND MY CAR LOSS POWER. IT WAS THE SCARIEST THING EVER AS I HAD NO CONTROL OVER THE CAR ANYMORE OTHER THAN STEERING. FORTUNATELY THERE WASN'T THAT HEAVY OF TRAFFIC SO I PULLED OVER AND TURNED THE CAR OFF THEN ON AND THE FLASHING D THAT WAS ON MY SCREEN HAD STEADIED AND I WAS ABLE TO DRIVE HOME. ONLY TO HAVE THE SAME THING HAPPEN AGAIN THE VERY NEXT DAY.

09/27/2016
Components: POWER TRAIN
Incident Date: 04/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN4AE******
Summary

DSG TRANSMISSION PROBLEMS, I HAD THE CAR FOR ABOUT 1 YEAR AND A HALF AND SUDDENLY AFTER A LONG DAY OF DRIVING THE CAR WHEN I WOULD GET HOME TO PARK THE CAR AND REVERSE IT INTO THE SPOT AND IT DIDN'T ENGAGE INSTEAD I JUST HEARD A THUMP AND THEN THE CHECK ENGINE LIGHT TURNED ON AND I HAD THE P,R,N,D,S FLASHING SO EVERYTIME I WOULD TRY TO ENGAGE DRIVE OR REVERSE IT FELT LIKE IT WAS I'M NEUTRAL, I TOOK THE CAR TO GET LOOKED AT BY A VW,PORSHE, MERCEDES SPECIALIST AND HE SAID IT WAS THE MECHATRONIC UNIT SO I GOT THAT CHANGED, IT SEEMED LIKE THAT HAD FIXED THE PROBLEM THEN IT STARTED TO DO THE SAME THING, EVERYTIME AFTER A LONG DRIVE WHEN I GO TO REVERSE IT DOESN'T ENGAGE AND DOES THE SAME THING MAKES EVERY GEAR FEEL LIKE IT'S IN NEUTRAL SO I HAVE TO TURN THE CAR OFF THEN ON AND IT WORKS AND ENGAGES REVERSE WITH NO PROBLEM, GOT ENGINE CODE P2711 WHICH SAID UNEXPECTED / IMPLAUSIBLE MECHANICAL GEAR DISENGAGEMENT

09/24/2016
Components: AIR BAGS
Incident Date: 09/24/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN8AE******
Summary

HAVE BEEN NOTIFIED OF RECALL FOR OVER 6 MONTHS WITH NO RESOLUTION AND NO FURTHER CONTACT FROM VOLKSWAGEN GROUP.

09/19/2016
Components: AIR BAGS
Incident Date: 09/19/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN1AE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/09/2016
Components: AIR BAGS
Incident Date: 03/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWNP7AN6AE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/08/2016
Components: AIR BAGS
Incident Date: 09/08/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWNL7AN6AE******
Summary

THE RECALL HAS BEEN OUT FOR OVER 6 MONTHS AND STILL NO REMEDY - THIS IS DANGEROUS! NO CRASH HAS OCCURRED..... YET!! BUT THERE IS A 21 YEAR OLD MALE COLLEGE STUDENT DRIVING THE CAR. NEED A REMEDYASAP!

08/31/2016
Components: ENGINE
Incident Date: 08/25/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN7AE******
Summary

REAR MAIN SEAL LEAKING OIL, SEEMS TO BE A COMMON ISSUE ON THESE CARS WITH THE TSI ENGINE. DEALER NEEDS ADDRESS THIS ISSUE, MANY CONSUMERS ARE REPORTING THIS IS A FAILURE FROM THE FACTORY. I JUST PAID $1000 TO FIX

08/26/2016
Components: STEERING,AIR BAGS
Incident Date: 07/26/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWHL7AN4AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. IN ADDITION, THE HORN AND ALL THE BUTTONS ON THE STEERING WHEEL FAILED TO OPERATE. THE AIR BAG AND STEERING WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT EVERYTHING IN THE STEERING WHEEL AND THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE CLOCK SPRING WAS INDEPENDENTLY REPLACED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

08/24/2016
Components: AIR BAGS
Incident Date: 08/24/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN6AE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/18/2016
Components: AIR BAGS
Incident Date: 08/18/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN7AE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/15/2016
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN1AE******
Summary

TAKATA RECALL. I WAS INFORMED MANY MONTHS AGO THAT MY CAR IS AFFECTED BY THE TAKATA AIR BAG RECALL. THE DEFECT STATES THAT IF I AM IN AN ACCIDENT THE INFLATION MECHANISM CAN RUPTURE AND KILL OR SERIOUSLY INJURE THE DRIVER. EVERY TIME I CHECK WITH MY DEALER I'M TOLD NO FIX IS AVAILABLE. THIS IS UNACCEPTABLE.

08/11/2016
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN1AE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/11/2016
Components: AIR BAGS
Incident Date: 04/12/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN2AE******
Summary

TAKATA RECALL I AM DRIVING MY CAR AND FIND OUT THE DANGER OF THE TAKATA AIRBAGS, AND NOTHING CAN BE DONE AT THIS TIME?? IT'S ABSURD! WHEN IS THIS GOING TO BE RECTIFIED?

08/09/2016
Components: ENGINE
Incident Date: 06/13/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN2AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE ATTEMPTING TO THE START THE VEHICLE, IT FAILED START. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIMING CHAIN FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

08/09/2016
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN7AE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE DEALER STATED THAT THE PARTS MAY NOT BECOME AVAILABLE FOR AN UNREASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PARTS TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/08/2016
Components: AIR BAGS
Incident Date: 08/08/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN4AE******
Summary

"TAKATA RECALL" CONSIDERING HOW SERIOUS THIS RECALL IS, I AM UNCOMFORTABLE AND HONESTLY SCARED TO EVEN DRIVE MY CAR. IF I AM IN A WRECK, ONE EVEN AT NO FAULT OF MINE, I COULD DIE FROM THE ONE PART OF THE CAR THAT IS SUPPOSED TO PROTECT ME? I WANT TO KNOW HOW LONG UNTIL MY CAR CAN BE SERVICED AND THIS CAN BE FIXED? THIS IS VERY SERIOUS AND I FEEL LIKE NOTHING IS BEING DONE SINCE I GOT MY LETTER STATING THE RECALL ABOUT TWO MONTHS AGO.

07/13/2016
Components: POWER TRAIN
Incident Date: 06/04/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN5AE******
Summary

I OWN A 2010 VOLKSWAGEN CC WITH A DSG TRANSMISSION. WHILE THE VEHICLE IS IN PARK, IT SHIFTS INDEPENDENTLY FROM DRIVE TO NEUTRAL. IT HAS HAPPENED SEVERAL TIMES, INCLUDING WHILE DRIVING ON THE HIGHWAY. THE DEALER FAILED TO DIAGNOSE THE PROBLEM AND SIMPLY RECOMMENDED I REPLACE THE TRANSMISSION. AT A COST OF $5400. I ESCALATED THE ISSUE WITH VW OF AMERICA AND THEY WERE NO HELP . THEY AGREED THAT THEY ARE UNABLE TO DIAGNOSE THE CASE AND THAT ONLY REMEDY IS A NEW TRANSMISSION . . I THINK THIS IS A VW DSG TRANSMISSION COVERUP, JUST LIKE TDI EMMISSIONS CAR HAS APPROXIMATELY 84,000 MILES

07/07/2016
Components: POWER TRAIN
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN0AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING 45 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AND A KNOCKING NOISE WAS HEARD UNDER THE HOOD. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID WAS LOW. IN ADDITION, WHEN THE GEAR SHIFTER WAS IN PARK, IT SHIFTED INTO REVERSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

07/03/2016
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 07/05/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN7AE******
Summary

TAKATA RECALL MY DSG IS FAULTY I AM HAVING A FEW CODES POP UP I'M COOKING MY VEHICLE TO A VOLKSWAGEN DEALER TO GET MY FAULTY AIRBAG RECALL FIX AND THEY NEVER TOLD ME THAT THE DSG WAS ON A RECALL. I WAS DRIVING ON THE HIGHWAY AND MY CAR GEAR STARTED FLASHING AND I LOST POWER AND NEARLY GOT INTO AN ACCIDENT

06/29/2016
Components: ENGINE
Incident Date: 06/27/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN0AE******
Summary

THE ENGINE BEGAN TO STALL WHILE STOPPED AT A TRAFFIC LIGHT AND THE BATTERY LIGHT ILLUMINATED. I RESTARTED THE ENGINE AND CONTINUED. THE ENGINE FAILED AGAIN ON THE HIGHWAY AT FULL SPEED, TOTAL LOSS OF POWER. THIS TIME THE BATTERY, CHECK ENGINE AND EPC INDICATORS ILLUMINATED. VECHICLE WOULD NO LONGER TURN OVER AND WAS TOWED TO VW DEALERSHIP. IT HAS BEEN DIAGNOSED THAT THE CHAIN TENSIONER FAILED, CAUSING THE TIMING CHAIN TO LOSE POSITION THROWING THE CAMSHAFT, RODS AND PISTONS OUT OF SYNC RESULTING IN TOTAL ENGINE FAILURE. MY VECHICLE ONLY HAS APPROXIMATELY 85K MILES AND THERE IS NO SCHEDULED MAINTENANCE FOR THE TIMING CHAIN IN THE SERVICE MANUAL UNTIL 120K MILES. IT'S ALSO UNHEARD OF FOR AN ENGINE OF THAT MILEAGE TO LOSE TIMING WHILE RUNNING AND THAT IT GAVE NO PRIOR WARNING TO THE IMPENDING FAILURE.

06/02/2016
Components: POWER TRAIN,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 05/06/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN2AE******
Summary

BATTERY DIED AND SINCE THEN MY PARKING BRAKE HAS MALFUNCTIONED, STALLING WHILE DRIVING, AND CAR SEEMED TO NOT BE CHANGING GEARS, LEFT ME STRANDED. I DIDN'T EVEN SEE THIS OMING BECAUSE I HAD. O SIGNS OF TROUBLE, STARTED UP AND RAN WELL UNTIL HOT THEN WOULD STALL OUT, WOULD START UP, THEN SEEMED LIKE IT WAS SWITCHING GEARS ON ITS OWN. THIS WOULD HAPPENED WHILE DRIVING ON CITY STREETS, AT STOP LIGHTS AND EVEN AT 65 MPH ON FREEWAY.

05/31/2016
Components: AIR BAGS
Incident Date: 05/31/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWHL7AN3AE******
Summary

TAKATA RECALL - I'VE BEEN HEARING ABOUT THIS RECALL FOR OTHER MANUFACTURES FOR THE PAST YEAR. I JUST RECEIVED MY NOTIFICATION FROM VW FEW WEEKS AGO. I'VE BEEN UNABLE TO GET THIS RECALL COMPLETED DUE TO VW NOT HAVING THE PARTS AVAILABLE TO CORRECT THE ISSUE. IN THE MEANTIME I'VE HEARD DEATHS HAVE BEEN REPORTED DUE TO THIS DEFECT AND IT DOESN'T SEEM LIKE VW IS MOVING FAST ENOUGH TO CORRECT THE ISSUE. SO, AS OF THIS CORRESPONDENCE I'M STILL TAKING A CHANCE EVERYDAY AND RISKING DEATH, EVEN IF I GET INTO A MINOR FENDER BENDER THAT CAUSES THE AIRBAGS TO DEPLOY.

05/10/2016
Components: AIR BAGS
Incident Date: 04/19/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN3AE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/10/2016
Components: AIR BAGS
Incident Date: 04/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN2AE******
Summary

TAKATA RECALL. I CALLED VW AND THEY HAVE NO DATE TO FIX THE RECALL NHTSA: 16V078

05/05/2016
Components: AIR BAGS
Incident Date: 04/16/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWNP7AN8AE******
Summary

TAKATA RECALL: I HAVE NOT HAD A SAFETY PROBELM AS YET. HOWEVER, I AM VERY CONCERNED ABOUT DRIVING A POTENTIALLY UNSAFE VEHICLE. I CONTACT VOLKSWAGEN AND REQUESTED A LOANER VEHICLE AT NO CHARGE. THEY DECLINED TO PROVIDE THIS SOLUTION. THIS LEAVES ME THE OPTIONS OF PAYING SOMETHING I SHOULD NOT HAVE TO OR DRIVING AN UNSAFE VEHICLE. OF NOTE: WE HAVE A HONDA CRV WHICH IS AFFECTED BY THIS RECALL AND THE HONDA DEALER IS PROVIDING A REPLACEMENT VEHICEL AT NO CHARGE TO ME. THE SAME SOLUTION SHOULD BE OFFERED BY VOLKSWAGEN.

04/25/2016
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 04/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN8AE******
Summary

CAR WILL NOT START , NO WARNING ,CALL VW USA NO HELP ,THEY ARE REDOING ENGINE ,COST $5000.00 HELP.

04/15/2016
Components: AIR BAGS
Incident Date: 04/14/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN4AE******
Summary

TAKATA RECALL MY CAR IS INVOLVED IN THE TAKATA AIRBAG RECALL BUT APPARENTLY VOLKSWAGEN DOES NOT HAVE ANY AIRBAGS AVAILABLE FOR REPLACEMENT OF MY DEFECTIVE AIRBAG. HOW LONG CAN THEY WAIT BEFORE BEING REQUIRED TO PROVIDE REPLACEMENT AIRBAGS? HOW CAN I ASK MY WIFE TO KEEP DRIVING A CAR THAT HAS A DEFECTIVE AIRBAG THAT COULD LEAD TO DEATH IF DEPLOYED?

04/05/2016
Components: STEERING,AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWHL7AN4AE******
Summary

HELLO, I HAVE A 2010 VW CC. MY AIRBAG LIGHT HAS COME ON AND MY HORN AND STEERING WHEEL CONTROLS DON'T WORK. VOLKSWAGEN DOES HAVE A RECALL FOR THE "CLOCKSPRING" WHICH WOULD FIX ALL THIS BUT MY VIN IS NOT COVERED UNDER THIS RECALL EVEN THOUGH SOME OF THE SAME CARS AND SAME YEAR ARE COVERED. I CALLED THEM AND THEY SAID I WOULD HAVE TO GO GET IT FIXED AT A DEALERSHIP AND I WOULD MAYBE GET A REFUND. SINCE THEN MY STEERING WHEEL LIGHT HAS CAME ON AND IT IS VERY HARD TO TURN. I CAN'T BELIEVE THEY WOULDN'T COVER THIS. I WOULD THINK AIRBAG AND HORN ARE HUGE SAFETY CONCERNS AND THEY ALREADY KNOW THAT THIS PARTS FAILS. WHEN I CALLED VOLKSWAGEN CUSTOMER SERVICE THEY LADY COULD NOT HELP ME AT ALL OTHER THEN SAYING THERE IS ANOTHER RECALL FOR THE AIRBAG BUT THEY DON'T HAVE A FIX YET SO THERE'S NOTHING THEY CAN DO. I AT LEAST WOULD LIKE MY AIRBAG AND HORN TO WORK, RIGHT? ALSO, I ASKED TO SPEAK TO A MANAGER TWICE AND BOTH TIMES I WAS PUT ON A 10 MINUTE HOLD ONLY FOR HER TO COME BACK AND SAY "MY MANAGER TOLD ME TO TELL YOU" BOTH TIMES. NO HELP AT ALL. I TRULY HATE VOLKSWAGEN AND THEIR CUSTOMER SERVICE. ANY HELP OR DIRECTION WOULD BE MUCH APPRECIATED. THANK YOU -[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

02/25/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/25/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN4AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND A CLICKING NOISE EMITTED WHEN TURNING THE IGNITION KEY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

02/19/2016
Components: POWER TRAIN
Incident Date: 02/19/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN3AE******
Summary

STARTED CAR PUT THE CAR IN REVERSE HEARD A WINDING NOISE, PUT THE CAR IN DRIVE STILL HEARD NOISE STOPPED AT STOP LIGHT HEARD "KNOCK " OR "CLUNK" SOUND. I TOOK MY CAR TO JIFFY LUBE IN HOPES THEY COULD TELL ME WHAT THE PROBLEM WAS AND THEY SAID EXACTLY WHAT I THOUGHT IT WAS, MY TRANSMISSION. I CALLED CAR MAX WHERE I BOUGHT THE CAR FROM WAITING ON A RETURN CALL, THEY WILL HAVE TO COME AND GET MY CAR BECAUSE I DON'T WANT ANYTHING ELSE TO HAPPEN OR MAKE MATTERS WORSE. I BOUGHT MY CAR DECEMBER 29TH, 2014.

02/15/2016
Components: POWER TRAIN
Incident Date: 02/04/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7ANXAE******
Summary

AUTOMATIC TRANSMISSION LURCHES/CLUNKS WHEN STARTING FROM A STOPPED POSITION. THIS PRESENTS A SAFETY ISSUE AS IT CAN ACCELERATE FOR A SHORT PERIOD WITHOUT THE ABILITY TO STOP THE CAR. FROM INTERNET RESEARCH, THIS IS A COMMON A IMPORTANT SAFETY ISSUE WITH VW DSG TRANSMISSIONS. LITERALLY 100S OF COMPLAINTS ONLINE. PLEASE, PLEASE RESEARCH THIS ISSUE. VW CLAIMS THE CAR IS "OPERATING IN SPEC" - ANYONE DRIVING WITH ME IN THE CAR IS SHOCKED AND WONDERS WHAT IS WRONG WITH THE CAR. THIS HAPPENS ALL THE TIME, BUT THERE ARE OCCASIONS WHEN IS GOES AWAY.

01/11/2016
Components: POWER TRAIN
Incident Date: 07/15/2014
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN2AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE THE VEHICLE WAS IN PARK, IT MOVED INDEPENDENTLY. IN ADDITION, THE GEAR WOULD SHIFT FROM DRIVE TO NEUTRAL INDEPENDENTLY. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER FOR IT TO FUNCTION CORRECTLY. THE FAILURE RECURRED TIMES FIVE TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

11/20/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/15/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN8AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG LIGHT REMAINED ILLUMINATED, AND THE HORN AND STEERING WHEEL CONTROL FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

11/12/2015
Components: STEERING
Incident Date: 11/02/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN7AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHEN IGNITION WAS TURNED TO THE ON POSITION, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,992.

10/26/2015
Components: AIR BAGS
Incident Date: 09/17/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWHL7AN8AE******
Summary

DRIVER'S AIRBAG LIGHT IS ON AND HORN NOT WORKING AFTER STARTED MY CAR.

10/15/2015
Components: ENGINE
Incident Date: 02/08/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN4AE******
Summary

WHILE DRIVING ON INTERSTATE AT SPEED AT 65-70 MPH WITH A TRACTOR TRAILER IN MY REAR AND OTHER AUTOMOBILES TO MY RIGHT AND LEFT, THE CAR STOPPED RUNNING AND THE ENGINE SERVICE LIGHT ILLUMINATED. I WAS ABLE TO AVOID A COLLISION AND DRIFTED TO THE RIGHT OF INTERATATE 75. I CALLED THE DEALER WHO SOLD ME THE CAR, O'STEEN VW OF JACKSONVILLE, FL AND SPOKE WITH MY REGULATE SERVICE TECHNICIAN WHO ADVISED ME THAT MY CAR HAD JUMPED TIME AND FOR ME TO HAVE IT TOWED TO THE DEALERSHIP. MY INSURANCE WOULD ONLY TOW TO NEAREST REPAIR FACILITY WHICH WOULD HAVE BEEN TIFTON, GA SO MY HUSBAND TOWED TO OUR HOME IN BLACKSHEAR, GA. I COULD HAVE BEEN KILLED AS WELL AS OTHERS. THERE WAS NO WARNING. THE VEHICLE WWW CONFIRMED TO HAVE TIMING CHAIN FAILURE THAT RESULTED IN DESTRUCTION OF ALL CYLINDERS AND COMPLETE ENGINE FAILURE. DEALER REFUSED TO REPAIR AND FAILED TO DISOSE THAT A TSB (NHTSA # 10045560) RELATIVE TO THIS DEFECT WAS ISSUED IN JULY OF 2012 PRIOR TO THE CERTIFICATION OF THE VEHICLE I PURCHAED IN DEC OF 2012.

10/09/2015
Components: AIR BAGS
Incident Date: 08/05/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWNN7ANXAE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR LIGHT ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.

10/06/2015
Components: AIR BAGS
Incident Date: 05/11/2013
Crash: No
Fire: No
Vehicle Identification Number: WVWNP7AN2AE******
Summary

I PURCHASED MY 2010 VW CC USED IN MAY 11, 2013 AT 35,000 MILES--IT HAD TWO PREVIOUS OWNERS. EVER SINCE THAT TIME, THE STEERING WHEEL CLOCK SPRING HAS BEEN MAKING A CHAFING NOISE WHENEVER THE STEERING WHEEL IS TURNED. MORE RECENTLY, THE NOISE HAS BECOME LOUDER, AND I HOPE THAT THE RIBBON CABLE WITHIN IT WILL NOT TEAR AND CAUSE AN AIRBAG DEPLOYMENT WHEN NOT IN AN ACCIDENT, OR A NON-DEPLOYMENT WHEN IN AN ACCIDENT. I HAVE NOT BOTHERED TO TAKE IT TO A VW DEALER DUE TO THE CAR BEING OUT OF THE 3-YEAR/36,000 WARRANTY AND DUE TO EXCESSIVE PRICES CHARGED BY DEALERSHIPS. LUCKILY, THE AIRBAG WARNING LIGHT HAS NOT YET ILLUMINATED. I RECEIVED A RECALL NOTICE INDICATING THAT A REMEDY IS NOT YET AVAILABLE. THIS IS UNACCEPTABLE. THE NOTICE ALSO MENTIONED THAT HAIR AND/OR FIBERS ARE TO BLAME--I DON'T SEE THIS AS BEING POSSIBLE, AS HAIR WOULD RARELY FALL THAT FAR FORWARD OF THE DRIVER'S HEAD, AND THE PREVIOUS TWO OWNERS AND I ARE MALES WITH SHORT-CUT HAIR.

09/21/2015
Components: STEERING
Incident Date: 03/02/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWNL7AN5AE******
Summary

VEHICLE MAKES A GRINDING AND CREAKING SOUND FROM STEERING ASSEMBLY. WHEN TURNING STEERING WHEEL TO LEFT OR RIGHT, THERE IS A GROAN, GRINDING OR WHIRRING SOUND EMITTING FROM THE STEERING ASSEMBLY; THERE IS ALSO THE OCCASIONAL POPPING SOUNDING FROM EITHER LEFT OR RIGHT, DEPENDING ON DIRECTION AND ANGLE OF STEERING INPUT. THERE IS ALSO A CREAKING SOUND THAT CAN BE HEARD FROM THE RIGHT / PASSENGER WHEEL WHEN TRAVELING AT LOW TO MODERATE SPEEDS

09/18/2015
Components: AIR BAGS
Incident Date: 06/28/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN7AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE AIR BAG INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

09/14/2015
Components: ENGINE
Incident Date: 12/11/2014
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN0AE******
Summary

ENGINE MISFIRES WHEN ACCELERATING TO SPEED. DEALER FOUND ONE BAD COIL BUT I WAS ADVISED TO REPLACE ALL 4 COILS AND PLUGS BECAUSE THE OTHERS COILS WERE GOING TO FAILURE SHORTLY. AFTER THE REPAIR CAR'S PERFORMANCE AND GAS MILEAGE DROPPED AND ON LONG TRIPS THE MILAGES AND PERFORMANCE CONTINUES TO FALL THE LONGER TO RUN. MPG DROPS BY 10. NO FAULT CODES FOUND. ENGINES RUN ROUGH AT 70 MPH AND BURN RICH.

06/18/2015
Components: STEERING
Incident Date: 06/18/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWNP7AN3AE******
Summary

VEHICLE MAKES A GRINDING AND CREAKING SOUND FROM STEERING ASSEMBLY. I AM AWARE OF SEVERAL OTHER VW/AUDI MODELS (A4, CC, PASSAT, JETTA, GTI) EXPERIENCING THE SAME ISSUE. VOLKSWAGEN IS AWARE OF THIS ISSUE AND HAS REFUSED TO PUT OUT A RECALL OR FIX THE ISSUE UNDER WARRANTY OR GOOD WILL. AS PER DEALER RECOMMENDATION, IF THE ISSUE GOES UNFIXED COULD RESULT IN A FATAL ACCIDENT DUE TO POTENTIALLY LOSING COMPLETE STEERING WITHOUT ANY WARNING. WAS TOLD BY DEALERSHIP THAT I NEED TO REPLACE THE WHOLE STEERING ASSEMBLY. THE VEHICLE IS BARELY 5YRS OLD AND LESS THAN 70K MILES. I HAVE FOUND SEVERAL ONLINE POSTS IN FORUMS FROM DRIVERS WHO HAVE EXPERIENCED SIMILAR IF NOT MORE CATASTROPHIC INCIDENTS WHERE THEY LOST COMPLETE STEERING CONTROL (FOUND IN VARIOUS VW/AUDI FORUMS). WHEN TURNING STEERING WHEEL TO LEFT OR RIGHT, THERE IS A GROAN, GRINDING OR WHIRRING SOUND EMITTING FROM THE STEERING ASSEMBLY; THERE IS ALSO THE OCCASIONAL POPPING SOUNDING FROM EITHER LEFT OR RIGHT, DEPENDING ON DIRECTION AND ANGLE OF STEERING INPUT. THERE IS ALSO A CREAKING SOUND THAT CAN BE HEARD FROM THE RIGHT / PASSENGER WHEEL WHEN TRAVELING AT LOW TO MODERATE SPEEDS. WILL ALSO EXPERIENCE VIBRATION OR NOTICEABLE FEEDBACK IN STEERING WHEEL AT HIGHWAY SPEEDS (50MPH +) SIMILAR TO TIE-ROD END LINKS GOING BAD. OR WILL FEEL NOTICEABLE FEED BACK WHILE TAKING A SLOW CORNER WHEN WHEEL IS HELD OR TURNED TO LEFT (AS IN GETTING ON OR OFF AN EXIT RAMP). I HAVE FILED A COMPLAINT WITH VW BUT THEY WILL NOT RESOLVE OR HELP CONTRIBUTE TO THE REPAIRS CLAIMING THAT VEHICLE IS OUT OF WARRANTY. HOWEVER, STEERING SYSTEMS SHOULD NOT FAIL IN SUCH AN EARLY STAGE OF A VEHICLE'S LIFE UNLESS WORKMANSHIP AND QUALITY ARE SUB-PAR.

04/14/2015
Components: STEERING
Incident Date: 04/12/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN1AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 40 MPH, A POPPING NOISE EMITTED FROM THE STEERING COLUMN AND THE STEERING WHEEL SLIGHTLY SEIZED. THE STEERING WHEEL BEGAN TO TURN INDEPENDENTLY. THE CONTACT CONTINUED TO DRIVE WITH FORCE BEING APPLIED TO THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

03/19/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 03/19/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN3AE******
Summary

CAR WOULD NOT START BUT BATTERY WAS GOOD. ISSUE SEEMS TO BE LOCALIZED TO THE TRANSMISSION AS IT EVENTUALLY STARTED AFTER MESSING AROUND WITH THE SHIFT LEVER. AFTER STARTING I WAS UNABLE TO SHIFT OUT OF PARK AND I THINK THIS IS A SENSOR LOCKING THE SHIFTIER. *TR

03/18/2015
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 01/07/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWNL7AN0AE******
Summary

WHEN ATTEMPTING TO START THE VEHICLE, PLACING THE KEY INTO THE IGNITION, THERE IS A DELAYED START, OR NO START CONDITION. A MESSAGE APPEARS IN THE VEHICLE DISPLAY SCREEN "DEFECTIVE STEERING COLUMN LOCK". THE VEHICLE IS DISABLED AND UNABLE TO START. THIS IS AN UNSAFE CONDITION FOR MANUAL TRANSMISSION VEHICLES, IF STALLING OCCURS WHILE IN AN INTERSECTION, AND THE OPERATOR IS UNABLE TO RE-START THE ENGINE, AND THE STEERING WHEEL LOCKS. *TR

01/01/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 12/10/2014
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN7AE******
Summary

AS I BEGAN TO ACCELERATE, THE CAR STARTED JERKING AND THERE WAS HESITATION IN ACCELERATION. ADDITIONALLY, THE CAR FAILED TO REVERSE WHEN PUT IN GEAR. *JS

12/17/2014
Components: POWER TRAIN
Incident Date: 06/03/2013
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN0AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A SUDDEN DECREASE IN SPEED AND THE VEHICLE FAILED TO ACCELERATE AS THE GEAR SELECTOR WARNING LIGHT FLASHED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE MECHATRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE REOCCURRED APPROXIMATELY 10,000 MILES AFTER THE REPAIR. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHIFTED HARD AND JERKED. THE CONTACT REFERENCED NHTSA ACTION NUMBER: PE09035(POWER TRAIN). THE FAILURE MILEAGE WAS 31,000.

11/20/2014
Components: STRUCTURE,ENGINE
Incident Date: 06/18/2013
Crash: Yes
Fire: No
Vehicle Identification Number: WVWMP7AN4AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT INDICATED THAT THE WATER WAS LEAKING THROUGH THE VENTS AND THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER AND IT WAS DIAGNOSED THAT THE COWL AREA SYSTEM MALFUNCTIONED AND WATER LEAKED INTO THE INTERIOR OF THE VEHICLE INSTEAD OF DRAINING OUT. THE DEALER REPLACED THE RIGHT SIDE OF THE COWL AREA SYSTEM. THE CONTACT STATED THAT THE FAILURE CAUSED INTERNAL DAMAGE TO THE VEHICLE AND ELECTRICAL SHORTS. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHO REPLACED THE CARPET. ALSO, THE CONTACT INDICATED THAT THE SERVICE ENGINE SENSOR ILLUMINATED SEVERAL TIMES AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE TRAVELING APPROXIMATELY 40 MPH, DOWN A HILL. THE CONTACT INDICATED THAT DUE TO THE SUDDEN LOSS OF POWER, THE CONTACT CRASHED INTO A DIRT PART OF THE ROAD. THE CONTACT SUSTAINED INJURIES TO THE RIGHT ARM, RIGHT SHOULDER AND NECK PAINS WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO A DEALER FOR INSPECTION. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

07/01/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/28/2014
Crash: No
Fire: No
Summary

THIS 2010 VOLKSWAGEN CC WAS PURCHASED AS A CPO IN 2012 WITH 33K MILES ON IT. SECOND OWNER. WITH NO WARNING, CLUTCH FAILED COMPLETELY WITH ONLY 43K MILES, AND GEARS WOULD NOT ENGAGE, I MADE A SUDDEN SHARP LEFT TURN TO THE ROAD SIDE, LOST CONTROL OF THE CAR, DEPRESSED BRAKE HARD TO FORCEFULLY STOP THE CAR WITH THIRD GEAR ENGAGED. AN ONLINE SEARCH SHOWS THAT MANY OTHER VW CC AND GOLF (2010, 2012 MODELS) HAVE HAD CLUTCH FAILURES WITH APPROXIMATELY THE SAME MILEAGE. ALSO, THERE IS A VW TECHNICAL SERVICE BULLETIN (VW 2028783) WHICH SHOWS THERE IS A CLUTCH ASSEMBLY ISSUE WITH THE CAR AND DIRECTS DEALERS TO REPLACE CLUTCH KIT FOR THOSE DEFECT MODELS. I CONTACTED VW CUSTOMER CARE AS THIS IS A SAFETY ISSUE, AND AS I IN NO WAY ABUSED THE CLUTCH. ALSO, INFORMED THEM THAT THIS CC IS STILL WITHIN THE 2YR/24K MILE CPO WARRANTY. VW CUSTOMER OPENED A CASE, HOWEVER, THE CASE MANAGER CLAIMED THAT THE CLUTCH IS NOT INCLUDED IN THE POWERTRAIN WARRANTY AND THAT VW WOULD NOT AUTHORIZE REPAIR, EVEN THOUGH THEY ARE AWARE OF THE FACT THAT THEY UPDATED THE PARTS AND HAVE DISTRIBUTED THE TSB DUE TO PREMATURE FAILURE. *TR

05/12/2014
Components: STEERING
Incident Date: 10/28/2013
Crash: No
Fire: No
Vehicle Identification Number: WVWNP7AN3AE******
Summary

AFTER PURCHASING VEHICLE FROM DEALERSHIP, I NOTICED AN AUDIBLE WHIRRING SOUND COMING FROM THE STEERING SYSTEM.THE VEHICLE WAS AT A STANDSTILL AND CAN BE HEARD WHEN TURNING WHEEL TO LEFT OR RIGHT FROM LOCK TO LOCK. AT FIRST IT WAS A FAINT WHIRRING SOUND AS IF THE VEHICLE WAS LOW ON POWER STEERING FLUID. HOWEVER, THE SYSTEM IS ELECTRO-MECHANICAL. NO HYDRAULIC PUMPS. THE SOUND HAS GOTTEN PROGRESSIVELY WORSE AND THE WHIRRING SOUND IS NOTICEABLY MORE AUDIBLE. UPON TAKING IT TO THE VW DEALERSHIP, SERVICE TECHNICIAN SAYS THAT THE ENTIRE RACK/PINION SYSTEM HAS TO BE REPLACED BECAUSE IT IS DEFECTIVE. VEHICLE IS LESS THAN 40K MILES. SERVICE TECH SAYS THAT THIS IS NOT COVERED UNDER ANY WARRANTY. I HAVE FOUND OTHER INCIDENTS OF THIS MAKE/MODEL HAVING THE SAME ISSUES, WHERE SOME SYSTEMS HAVE COMPLETELY FAILED WITHIN THE FIRST 10K MILES. THIS IS A SAFETY ISSUE AS THERE MAY NOT BE ANY WARNING IF THE SYSTEM COMPLETELY FAILS. *TR

04/11/2014
Components: POWER TRAIN
Incident Date: 04/09/2014
Crash: No
Fire: No
Vehicle Identification Number: WVWNP7AN6AE******
Summary

CAR PURCHASED BRAND NEW IN 2010. ONE OWNER. WITH NO WARNING, CLUTCH FAILED COMPLETELY WITH ONLY 48K MILES, AND GEARS WOULD NOT ENGAGE, CAUSING THE CAR TO BE STRANDED IN THE MIDDLE OF TRAFFIC. AN ONLINE SEARCH SHOWS THAT MANY OTHER VW CC AND GOLF (2009, 2010 MODELS) HAVE HAD CLUTCH FAILURES WITH APPROXIMATELY THE SAME MILEAGE. ALSO, THERE IS A VW TECHNICAL SERVICE BULLETIN (VW 2028783) WHICH DIRECTS DEALERS TO INSTALL AN UPDATED CLUTCH KIT WITH IMPROVED SPRINGS. I CONTACTED VW CUSTOMER CARE AS THIS IS A SAFETY ISSUE, AND AS I IN NO WAY ABUSED THE CLUTCH. ALSO, TO INFORM THEM THAT THIS CC IS STILL WITHIN THE 5YR/50K MILE POWERTRAIN WARRANTY. VW CUSTOMER OPENED A CASE, HOWEVER, THE CASE MANAGER CLAIMED THAT THE CLUTCH IS NOT INCLUDED IN THE POWERTRAIN WARRANTY AND THAT VW WOULD NOT AUTHORIZE REPAIR, EVEN THOUGH THEY ARE AWARE OF THE FACT THAT THEY UPDATED THE PARTS AND HAVE DISTRIBUTED THE TSB DUE TO PREMATURE FAILURE. *JS

02/21/2014
Components: POWER TRAIN
Incident Date: 02/19/2014
Crash: No
Fire: No
Summary

2010 VW CC SPORT SUFFERED DSG CLUTCH FAILURE AT 50000 MILES, ALL THE LURCHING AND DRIVE FAILURE SYMPTOMS WERE EXPERIENCED. POWER LOSS WITH FAMILY IN VEHICLE AT FREEWAY SPEEDS! A WARPED CLUTCH PACK WAS PROMPTLY REPAIRED UNDER WARRANTY BY AUTOBAHN DEALERSHIP. 55000 MILES AND THE VEHICLE HAS DEVELOPED INTERMITTENT BAD SHIFT AT AROUND 2ND/3RD GEAR AND SOMETIMES UP IN THE 5TH/6TH GEAR RANGE. THE SHIFT FEELS LIKE A MANUAL BEING PUT INTO 5TH AT 20MPH AND POWER IS LIMITED UNTIL THE GEAR ENGAGES WITH A JUMP. DEALER HAS THE VEHICLE AND IS EVALUATING IT AS ITS AN INTERMITTENT (ONCE OR TWICE A DAY) PROBLEM. A NEW MECHATRONIC UNIT OR TRANSMISSION HAS BEEN SUGGESTED. *TR

02/04/2014
Components: POWER TRAIN
Incident Date: 01/18/2014
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN8AE******
Summary

DSG TRANSMISSION FAILED TO ENGAGE IN REVERSE GEAR MULTIPLE TIMES. IT TYPICALLY SEEMS TO ONLY OCCUR WHEN FORWARD AND REVERSE ARE SELECTED MULTIPLE TIMES BEFORE TURNING OFF IGNITION. EXPERIENCED ONE INSTANCE IN WHICH TRANSMISSION WOULD NOT SHIFT PAST FIRST GEAR, EVEN IN MANUAL MODE AND WHICH DID NOT RECUR SINCE. MULTIPLE INCIDENTS OF NO REVERSE ACTIVATION. ONCE THE CAR IS TURNED OFF AND TURNED BACK ON, THE REVERSE GEAR ENGAGES. IT SOUNDS AS IF IT TAKES MULTIPLE ATTEMPTS FOR REVERSE TO ENGAGE UPON RESTARTING THE ENGINE. *TR

01/15/2014
Components: ENGINE
Incident Date: 06/10/2013
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN4AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THERE WAS EXCESSIVE WATER IN THE PASSENGER'S SIDE SEAT. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COWL AREA WAS NOT SEALED PROPERLY FROM THE MANUFACTURER, WHICH CAUSED A RUPTURED IN THE FAN MOTOR. THE MECHANIC DIAGNOSED THAT THE COWL AREA, FAN MOTOR AND THE BLUE TOOTH BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

11/24/2013
Components: POWER TRAIN
Incident Date: 11/21/2013
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN8AE******
Summary

WHILE DRIVING MY DSG TRANSMISSION STARTED TO MAKE LOUD NOISE WHILE SHIFTING A GEAR AND PRODUCE LOUD HIT WHEN GEAR IS CHANGED TO THE POINT OF MY STEERING WHEEL SHAKE AND ALMOST MADE ME LOOSE CONTROL OF THE VEHICLE. I DROPPED CAR TO THE CLOSEST VW DEALER, FIRST I WAS TOLD BY SERVICE MANAGER THAT THE ISSUE WILL BE FIXED DUE TO RECALL ON THAT PARTICULAR TRANSMISSION, BUT 4 HOURS LATER I'VE RECEIVED CALL FROM THE SAME PERSON STATING THAT I HAVE TO PAY FOR REPAIRS MYSELF. VW CORPORATE ARE NOT INTERESTED IN HONORING THEIR OWN RECALL AS WELL. *TR

09/06/2013
Components: WHEELS
Incident Date: 09/20/2012
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN8AE******
Summary

BACK IN SEPTEMBER OF 2012 WAS TOLD I NEEDED A NEW TIRE (BUBBLE IN TIRE) AT ONLY 15,000 MILES. REPLACED TIRE AT 208.00 DOLLARS. JULY OF 2013 HAD MY 20,000 MILEAGE SERVICE AND WAS TOLD ANOTHER TIRE HAD A BUBBLE AND NEEDED NEW TIRE. NEW TIRE PURCHASED AT 208.00 AND ALSO HAD MY INSPECTION STICKER DONE AT THE SAME TIME;ALL TIRES PASSED INSPECTION. ON MY WAY HOME FROM THIS SERVICE NOTICED MY CAR WAS RIDING ROUGH AND A VIBRATING NOISE. BROUGHT THE CAR BACK AT DEALERSHIP (ALL SERVICES LISTED DONE AT FATHERS & SON) TWO WEEKS AFTER MY JULY NEW TIRE PURCHASE AND WAS TOLD I NEEDED TWO MORE NEW TIRES, SAME PROBLEM BUBBLES INSIDE AND OUTSIDE TIRES. HAD NO CHOICE BECAUSE OF SAFETY REASONS AND HAD TO PURCHASE TWO MORE NEW TIRES FOR A TOTAL OF 416.00 DOLLARS. I HAVE OWNED NUMEROUS CARS AND HAVE NEVER HAD TO REPLACE ANY TIRES EVEN THOUGH I KEEP MY CARS FOR AT LEAST FIVE YEARS, BUT LOW MILEAGE. I WAS TOLD IT WAS MY DRIVING HABITS SO I DECIDED TO GO ON THE INTERNET TO RESEARCH THESE TIRES AND WAS APPALLED ON HOW MANY COMPLAINTS AND UNSATISFIED CONSUMERS WITH ALMOST ALL THE SAME PROBLEM I HAD. PLEASE CHECK INTO THESE TIRES AS TO MY KNOWLEDGE ARE VERY UNSAFE AND COULD CAUSE A SERIOUS ACCIDENT IF THESE TIRES RUPTURE BECAUSE OF THE BUBBLES. TO THIS DATE I HAD TO REPLACE ALL FOUR TIRES WITH CURRENT MILEAGE OF 22,668.

08/29/2013
Components: STEERING
Incident Date: 08/26/2013
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN0A5******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC SPORT. THE CONTACT STATED THAT THE STEERING WHEEL FAILED, THE STEERING WHEEL SHOOK VIOLENTLY AND ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AS THE CONTACT ATTEMPTED TO PARK. THE CONTACT WAS UNABLE TO TURN OR CONTROL THE STEERING WHEEL. THE CONTACT SHUT THE ENGINE OFF MOMENTARILY UNTIL THE STEERING WHEEL RETURNED TO NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE MECHANIC FOR INSPECTION HOWEVER THE STEERING WHEEL RETURNED TO NORMAL FUNCTION. THE DEALER PERFORMED A DIAGNOSTIC AND WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER ADVISED THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND SUGGESTED HAVING A COMPUTER UPDATE PERFORMED. THE FAILURE AND CURRENT MILEAGE WAS 28,000. ## VIN PASSED ## VOLKSWAGE CC SPORT ##

08/19/2013
Components: POWER TRAIN
Incident Date: 07/15/2013
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7ANXAE******
Summary

DSG CLUTCHES ARE STATED TO BE WORN OUT AT 64K AND NEED REPLACEMENT FOR $2,013 DOLLARS. SERVICE STATES KNOWN ISSUE WITH DSG TRANSMISSION BUT MANUFACTURER AND DEALER REFUSES TO COVER COST FOR "KNOWN ISSUE." MEANWHILE CHINA HAS HUGE RECALL ON DSG TRANSMISSION AND GIVING 10 YEAR WARRANTY?? ANYONE WATCHING AND LISTENING? CHINA LEADS THE USA IN SAFETY AND CONSUMER RECALLS. ..REALLY? CAR LURCHES BACKWARD IN REVERSE CAUSING SAFETY ISSUE FOR PEOPLE AND PROPERTY BEHIND CAR. ALSO, IF CAR PARKED ON SIDE OF CLIFF CAR COULD LURCH OVER SAID CLIFF KILLING ALL IN CAR. *TR

07/25/2013
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 07/23/2013
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7AN6AE******
Summary

MY 2010 CC STARTED FINE. WITHIN 1/2 MILE I NOTICED A SHIMMY, I THOUGHT MAYBE IT WAS A FLAT TIRE. THEN I NOTICED A HORRIBLE SMELL ALONG WITH HEAVY WHITE SMOKE COMING FROM MY EXHAUST. CODE READER STATED THE CAMSHAFT SENSOR WAS BAD AND CAUSED MISFIRE TO 1 AND 2 SPARK PLUGS. PURCHASED THE SENSOR AND NEW SPARK PLUGS WITH NO SOLUTION. PER A GM MECHANIC, THE HEAD IS WARPED OR CRACKED OR THE GASKET IS BAD. I HAVE HAD THIS VEHICLE FOR 9 MONTHS. I AM THE SECOND OWNER AND IT HAS 53000 MILES, BUT I ALSO PAID GOOD MONEY AND TO HAVE TO SPEND $1200 ON THIS IS BS. *TR

07/10/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/06/2013
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN3AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STARTED TO SHAKE AND SMOKE WAS SEEN FROM THE EXHAUST. THE CONTACT ALSO STATED THAT THERE WAS A NOTICEABLE ODOR OF GASOLINE. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THE FUEL INJECTOR HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THERE WAS ALSO GASOLINE ON THE ENGINE, WHICH THE DEALER ADVISED CLEANING. THE FAILURE MILEAGE WAS 52,000. UPDATED 8/15/13 *CN THE FUEL INJECTORS WERE FAULTY AND WERE STUCK IN THE OPEN POSITION. WHICH CAUSED FUEL TO LEAK IN THE CYLINDER CAUSING AN ENGINE MISFIRE.. UPDATED 8/15/13 *CN

05/04/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 04/28/2013
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7ANXAE******
Summary

THE MECHATRONIC UNIT WAS REPLACED, BECAUSE THE CAR LURCHED FROM A STOP INTO FORWARD OR REVERSE. CAR HAS THE DSG TRANSMISSION. *TR

11/16/2012
Components: ENGINE
Incident Date: 11/14/2012
Crash: No
Fire: No
Summary

AFTER TRAVELING AT 70MPH THE VEHICLE BEGIN TO PUTTER, SHORTLY AFTER THE VEHICLE JUST SHUT OFF. I HAD IT INSPECTED AND WAS NOT ABLE TO DUPLICATE THE ISSUE. FINALLY AFTER A DAY AND A HALF THE PROBLEM AROSE AGAIN BUT NO SOLUTION. *TR

03/13/2012
Components: AIR BAGS
Incident Date: 01/27/2011
Crash: No
Fire: No
Vehicle Identification Number: WVWML7ANXAE******
Summary

HAVE BEEN TO THE DEALER ON 5 OCCASIONS WITH "AIRBAG SERVICE" LIGHT ON FOR FRONT PASSENGER SEAT. SEAT BELT BUCKLE HAS BEEN REPLACED TWICE AS WAS MODULE. *TR

12/01/2011
Components: STRUCTURE
Incident Date: 09/01/2010
Crash: No
Fire: No
Vehicle Identification Number: WVWNP7AN5AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WATER WOULD ENTER THE VEHICLE WHENEVER IT RAINED THROUGH ALL FOUR DOORS. IN ADDITION, THE WINDOWS COULD NOT BE OPENED OR CLOSED, AND WHEN THEY WERE ABLE TO BE CLOSED THEY DID NOT DO SO PROPERLY. THE VEHICLE WAS TAKEN SEVERAL TIMES TO THE DEALER WHERE THEY ADJUSTED THE WINDOWS BUT TO NO AVAIL. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 39,000.

10/31/2011
Components: POWER TRAIN
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN1AE******
Summary

MY DSG EQUIPPED VEHICLE HAS A TENDENCY TO LURCH FORWARD, BE SLOW TO RESPOND TO THE ACCELERATOR PEDAL AND DOWNSHIFT ABRUPTLY WHEN COMING TO A STOP. *TR

07/13/2011
Components: POWER TRAIN
Incident Date: 07/10/2011
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN7AE******
Summary

2010 VOLKSWAGEN CC, 2.0T ENGINE, AUTO TRANSMISSION, WITH JUST UNDER 13,000 MILES. WHEN I FIRST START THE CAR I CAN IDLE FORWARD WITH NO PROBLEMS, BUT AFTER IT'S WARMED UP I START GETTING VERY JERKY FORWARD MOVEMENT FROM A STOPPED POSITION. I TRIED PUTTING THE CAR IN D AND S, BUT GET THE SAME RESULTS. FROM A COMPLETE STOP, I TAKE MY FOOT OFF THE BRAKE PEDAL, AND DON'T TOUCH THE PEDALS AT ALL, JUST LET THE CAR IDLE FORWARD. I NOTICE THAT THE RPMS DROP FROM ABOUT 900 TO ABOUT 800, THEN SHOOT UP TO ABOUT 950, THE CAR JERKS FORWARD, THEN STOPS AGAIN AS THE RPMS DROP BACK DOWN TO ABOUT 800, THEN BACK UP TO 950 OR 1000 AS THE CAR JERKS FORWARD AGAIN. EVENTUALLY, IT SMOOTHS OUT AND STARTS ROLLING FORWARD, BUT IT'S EXTREMELY ANNOYING AND POTENTIALLY DANGEROUS. *TR

06/23/2011
Components: POWER TRAIN
Incident Date: 06/21/2011
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN9AE******
Summary

I HAVE A 2010 VOLKSWAGEN CC WITH DSG THAT LURCHES AS IF ITS GOING TO STALL AFTER TAKING MY FOOT OF THE BRAKES FROM A DEAD START. THE PROBLEM IS WORSE WITH THE A/C ON. I HAVE CALLED VOLKSWAGEN OF AMERICA TO OPEN A CASE, BUT TO NO AVAIL. *TR

06/13/2011
Components: POWER TRAIN
Incident Date: 09/26/2010
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN2AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE DECELERATED ABNORMALLY BEFORE STALLING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE MECHATRONIC UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE REMEDY FAILED TO REPAIR THE PROBLEM. EIGHT MONTHS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 16,500.

06/13/2011
Components: POWER TRAIN
Incident Date: 06/12/2011
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN2AE******
Summary

THIS PROBLEM HAS HAPPENED TWICE WITH MY VOLKSWAGEN CC. I WAS DRIVING AND JUST ACCELERATING ON TO THE FREEWAY WHEN THE CAR DECELERATED AND TURNED OFF WHILE IN DRIVE. WHEN THIS HAPPENED IN SEPT. OF 2010 THEY HAD MY CAR FOR ONE MONTH AND REPLACED THE MEGATRONICS UNIT. I DO NOT FEEL SAFE DRIVING THIS CAR AS IT SHUTS OFF WITH NO NOTICE. I AM CONCERNED THAT THERE IS A FLAW IN THIS MODEL THAT CANNOT BE FIXED. *TR

03/31/2011
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 03/31/2011
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN2AE******
Summary

I WAS DRIVING ON INTERSTATE 95 IN SOUTH FLORIDA ABOUT 70MPH IN HEAVY TRAFFIC WHEN THE ENGINE SUDDENLY DIED. AFTER COASTING A SHORT DISTANCE TRYING TO AVOID BEING HIT BY OVERTAKING VEHICLES, I WAS FORTUNATE ENOUGH THAT A FHP OFFICER ARRIVED AND HELPED ME OFF THE ROAD. ONCE TO THE SIDE OF THE ROAD I WAS ABLE TO RESTART THE CAR AND CONTINUE TO MY DESTINATION.

03/22/2011
Components: POWER TRAIN
Incident Date: 02/26/2011
Crash: No
Fire: No
Summary

I DRIVE A 2010 VW PASSAT CC V6 4MOTION WHICH DEVELOPED A KNOCKING NOISE IN THE FRONT END. I TOOK IT TO THE DEALERSHIP WHERE THEY REPLACED THE AUTOMATIC TRANSMISSION, 2 DRIVE SHAFTS, FRONT AXLES, FRONT AND REAR DIFFERENTIALS AND THE STEERING RACK. I HAVE BEEN WITHOUT MY CAR FOR A MONTH. VW TECHLINE HAS BEEN UNABLE TO DETERMINE THE PROBLEM OR A FIX. CONSIDERING THIS IS AN EXPENSIVE CAR, MY PATIENCE HAS RUN OUT. *TR

02/04/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/20/2010
Crash: Yes
Fire: No
Vehicle Identification Number: WVWML9AN6AE******
Summary

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH SHE TRIED TO ENGAGE THE BRAKE PEDAL AND IT EXTENDED TO THE FLOOR WHILE THE ABS ALSO ENGAGED. SHE WAS ABLE TO STOP THE VEHICLE BY APPLYING CONTINUOUS PRESSURE TO THE BRAKE PEDAL AND CHANGING GEARS. THE CONTACT MENTIONED THAT THE FAILURE HAPPENED SEVERAL TIMES; HOWEVER, THE MOST RECENT FAILURE, SHE WAS UNABLE TO STOP THE VEHICLE UNTIL IT CRASHED INTO ANOTHER VEHICLE. THE CONTACT DIDN'T MENTION IF THERE WERE ANY INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY WERE UNABLE TO DUPLICATED THE FAILURE BUT THEY CONFIRMED THAT THE AUTO HOLD SYSTEM WAS FAULTY. THE MANUFACTURER WAS CONTACTED AND STATED THAT SINCE THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE, THE VEHICLE COULD BE DRIVEN. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 10,368 AND THE CURRENT MILEAGE WAS 10,390.

01/09/2011
Components: POWER TRAIN
Incident Date: 10/16/2010
Crash: No
Fire: No
Summary

2010 VOLKSWAGEN PASSAT CC WITH DSG TRANSMISSION LURCHES AND NEARLY STALLS WHEN TAKING OFF FROM A STOP. THE CAR WILL ALSO SHUTTER AND FEEL LIKE IT IS ABOUT TO STALL WHEN COMING TO A STOP. THE LURCHING GETS EXCEPTIONALLY WORSE AS THE VEHICLE WARMS UP, IT WILL LURCH 3-4 TIMES BEFORE COASTING. IT IS ALSO NEAR IMPOSSIBLE TO TAKE OFF FROM A START WITHOUT A LURCH OR JERK. *TR

12/29/2010
Components: POWER TRAIN
Incident Date: 09/01/2010
Crash: No
Fire: No
Summary

MECHATRONIC UNIT MALFUNCTION AFTER 6000MI-CAR MOVES FORWARD BUT NOT BACKWARD; HARSH AND JUMPING STOP AND GO; RATTLES OR SPARK-LIKE NOISE INSIDE FRONT PANEL AND GETTING WORSE WHEN ROAD IS ROUGH. *TR

12/13/2010
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN8AE******
Summary

HESITATION AND JUTTERING, VIBRATION, SURGING WHEN ACCELERATING AFTER A STOP. THERE IS NO RHYME OR REASON TO WHEN THE CAR IS GOING TO ACT UP AND NOT ACCELERATE AS IT IS SUPPOSED TO. ESPECIALLY DANGEROUS WHILE IN TRAFFIC OR AT AN INTERSECTION.THE CAR DOES NOT SHIFT GEARS SMOOTHLY, IT IS A CONSTANT JERKING WHILE DRIVING. THE CARS ALSO ROLLS UP TO 6" WHEN YOU PUT IT IN PARK EVEN WHEN ON A FLAT LEVEL SURFACE. THE DEALER KEPT MY CAR FOR 1 MONTH AFTER I COMPLAINED A SECOND TIME, THEY REPLACED THE MECHATRONICS AND ALSO UPDATED THE SOFTWARE, THERE IS NO IMPROVEMENT OR CHANGES. MY FIRST COMPLAINT WAS AT MY FIRST SERVICE AND THEY SAID THEY COULDN'T DUPLICATE THE PROBLEM. MY CAR IS BACK AT THE DEALER AND HAS BEEN FOR 3 WEEKS NOW, AGAIN, THEY ARE SAYING THEY CANNOT DUPLICATE THE PROBLEM AND HAVE TOLD ME THE PERFORMANCE OF THE CAR IS "NORMAL" BECAUSE OF THE MECHATRONIC SYSTEM. I HAVE ALSO CONTACTED VOLKSWAGEN CORPORATE BECAUSE THE DEALER HAS NOT BEEN VERY HELPFUL AND THEY INSIST THAT THE CAR DRIVES LIKE IT SHOULD. I'VE OWNED MANY NEW CARS AND HAVE NEVER HAD THE ISSUES I AM HAVING WITH THIS CAR. I DO NOT FEEL SAFE IN THIS CAR WHILE DRIVING IT. I DROVE ANOTHER CC AND IT DROVE EXACTLY LIKE MINE. VOLKSWAGEN NEEDS TO ADDRESS THIS IMMEDIATELY WHATEVER THE ISSUE IS, SEEMS TO ME IT IS AN ENGINEERING DESIGN PROBLEM. *TR

11/30/2010
Components: SEATS
Incident Date: 03/24/2010
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7AN4AE******
Summary

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE DRIVER SEAT HAD A BERM ON THE SIDE WHICH WAS TOO HIGH FOR HER. IT CAUSED HER TO TRIP AND FALL TO THE PAVEMENT AND SHE INJURED HERSELF TWIE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS NOT MADE FOR HER TO DRIVE AND OFFERED NO FURTHER ASSISTANCE. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

11/03/2010
Components: POWER TRAIN
Incident Date: 08/28/2010
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN7AE******
Summary

WHEN CAR IS COLD, ACCELERATION-STOPPING IS FINE. AFTER ENGINE IS WARM, TAKE FOOT OFF BRAKE AND CAR LUNGES FORWARD TWO OR MORE TIMES. WHEN ACCELERATE, THERE IS SLIGHT HESITATION THEN IT CLUNKS AND PROCEEDS FORWARD, THROWING PASSENGER HEADS BACKWARDS. MENTIONED PROBLEM TO DEALER AT FIRST OIL CHANGE, BUT WAS TOLD THAT'S JUST THE WAY THE NEW TRANSMISSION OPERATES. WAITING TO SEE IF RECALL ISSUED BEFORE NEXT OIL CHANGE. LOVE CAR BUT LUNGING AND HESITATION IS DANGEROUS! *TR

11/03/2010
Components: POWER TRAIN
Incident Date: 05/30/2010
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN9AE******
Summary

SIGNIFICANT HESITATION AND JUTTERING, VIBRATION, AND ACCELERATION LAG WHEN STARTING FROM A STATIONARY STOP. ISSUE ALSO OCCURS WHEN STARTING FROM A SLOW OR VIRTUALLY STOPPED CONDITION. VEHICLE WANTS TO CUT OUT (ENGINE APPEARS TO WANT TO SHUT DOWN) BEFORE LURCHING FORWARD WHILE GENTLY ACCELERATING. THE ISSUE IS HAZARDOUS WHEN PARKING IN PARKING LOTS BECAUSE THERE IS NO FINESSE ON SLOW SPEED ACCELERATION. THIS ISSUE IS CHALLENGING WHEN TRAVELING IN HEAVY TRAFFIC AT SLOW SPEEDS. THIS ISSUE ALSO OCCURS WHEN SLOWING DOWN FROM HIGHWAY SPEEDS AS THE ENGINE APPEARS TO CUT OUT BEFORE RECOVERING TO A NORMAL RESTING REVOLUTION. DEALERSHIP HAS CONFIRMED WITH VW THAT THIS IS WITHIN "NORMAL OPERATING EXPECTATIONS", THERE ARE OBVIOUS PROBLEMS WITH THE VEHICLE'S GEARBOX THAT I WISH VW WOULD SOLVE. *TR

10/29/2010
Components: UNKNOWN OR OTHER
Incident Date: 10/27/2010
Crash: No
Fire: No
Vehicle Identification Number: WVWNP7AN3AE******
Summary

LOW COOLANT LIGHT CAME ON, REPLACED COOLANT ASSUMING CAR WAS NOT PREPPED BY DEALER PROPERLY. RETURNED TO PARKED CAR, COOLANT LEAKED ALL OVER GARAGE FLOOR. PER DEALER CAUSED BY HOLE IN RADIATOR ALONG SEAM. RADIATOR ASSEMBLY REPLACED, UPON FURTHER TESTING COOLING FAN ASSEMBLY ALSO BAD, COOLING FAN ASSEMBLY REPLACED ALSO. COVERED BY WARRANTY.

09/29/2010
Components: TIRES
Incident Date: 06/04/2010
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH, WHEN HE NOTICED THAT THERE WAS EXCESSIVE VIBRATION AND SHAKING WITHIN THE STEERING WHEEL, EXTERIOR DOOR PANELS AND FLOORBOARD AREA WHICH CAUSED DIFFICULTY IN MAINTAINING THE CONTROL OF THE VEHICLE. THE FAILURE OCCURRED THE SAME DAY OF THE VEHICLE PURCHASE DATE AND CONTINUED WHEN DRIVING AT THE SPEED RATE OF 50 MPH OR GREATER. THE VEHICLE WAS TAKEN TO THE DEALER ON FIVE DIFFERENT OCCASIONS FOR THE IDENTICAL PROBLEM. THE TECHNICIAN INFORMED THAT THE MANUFACTURER INSTALLED THE INCORRECT TYPE OF TIRES ON THE VEHICLE THAT AFFECTED IN THE PROPER BALANCING OF THE TIRES. A SET OF FOUR TIRES WERE REPLACED TWO DIFFERENT TIMES ON THE VEHICLE. THE SECOND TIME THE TECHNICIAN REPLACED THE FOUR TIRES WITH A DIFFERENT TIRE MANUFACTURER AND THE PROBLEM WAS CORRECTED. IN ADDITION, THE REAR DRIVER AND PASSENGER SIDE WINDOWS WOULD LEAK WHEN EXPOSED TO WATER. THE DEALER ATTEMPTED TO REPAIR THE DEFECT ON FIVE DIFFERENT TIMES BUT THERE WAS NO SUCCESSFUL RESOLUTION. THE FAILURE MILEAGE WAS 240. THE VIN WAS UNAVAILABLE.

09/27/2010
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/26/2006
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN2AE******
Summary

I WAS DRIVING 65 MPH ON THE FREEWAY WHEN THE CAR , "WITH OUT WARNING"THE CAR DECELERATED AND STOPPED. IT WAS IN DRIVE, I HAD TO PUT IT IN PARK AND RESTART IT. I WAS VERY LUCKY NOT TO GET HIT. THIS IS A MAJOR ISSUE AND NEEDS TO BE ADDRESSED. I AM TAKING IT TO THE DEALER TODAY. 09/27/2010. *TR

07/25/2010
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/07/2010
Crash: No
Fire: No
Vehicle Identification Number: WV2EH8709VH******
Summary

I HAVE OWNED A 1997 VW EUROVAN CAMPER FOR 3 YEARS. IT IS ONLY DRIVEN HALF A DOZEN TIMES A YEAR AND IS GARAGE STORED. TWO YEARS AGO, UPON START UP, I NOTICED THE SMELL OF FUEL (GASOLINE) AND FOUND IT SPRAYING FROM A FUEL FILTER CONNECTION BENEATH THE VEHICLE. I TOOK IT TO A VW DEALER, WHO REPLACED THE CRIMP CONNECTIONS TO THE FILTER. NOW AGAIN LAST MONTH, THE SAME PROBLEM HAS RECURRED. THE LEAK APPEARS TO BE COMING NOT FROM THE CRIMPED FUEL-LINE, BUT FROM SOME SORT OF QUICK-CONNECT TYPE OF FITTING THAT CONNECTS TO THE LOWER FILTER. NOTE THAT THE PROBLEM ONLY SEEMS TO OCCUR UPON START-UP IN THE MORNING, BUT DISAPPEARS SOME TIME LATER, SO THAT WHEN THE VEHICLE IS TAKEN IN TO A DEALER, THERE IS NO LEAK TO BE OBSERVED. FROM LOOKING ON THE INTERNET, I HAVE FOUND THAT 1993 EUROVANS WERE SUBJECT TO A RECALL IN CANADA FOR LEAKING FUEL LINES, BUT NOTHING EVER IN THE US. EVIDENTLY, THE PROBLEM IS STILL ONGOING AS I HAVE READ DOZENS OF COMPLAINTS AND POSTINGS ON THE INTERNET THAT DESCRIBED FUEL LEAKS HERE IN THE US, SOME OF WHICH INDICATE FUEL LEAK-RELATED FIRES HAVE COMPLETELY BURNED EUROVANS TO THE GROUND. I HAVE ALSO READ THAT VW DEALERS ARE DENYING THERE IS EVEN A PROBLEM. *TR

07/02/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/08/2010
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN4AE******
Summary

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING 10 MPH THE CONTACT APPLIED THE BRAKES AND NOTICED THAT THE BRAKE PEDAL HAD FALLEN ONTO THE FLOOR WHICH INCREASED THE STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO THE WAY HE WAS DRIVING THE VEHICLE. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED SINCE THE VEHICLE WAS PURCHASED. THE FAILURE MILEAGE WAS 250 AND THE CURRENT MILEAGE WAS 2000.

06/23/2010
Components: POWER TRAIN
Incident Date: 05/06/2010
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7ANXAE******
Summary

FAILURE IN TRANSMISSION OF MY VW CC 2010, TREMBLE WHEN THE CAR STOPS AND TAKE OFF, ALSO ON THE GO. *TR

06/18/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/13/2010
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN4AE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT ATTEMPTED TO BRAKE FROM SPEEDS OF 35 MPH AND THE BRAKES DID NOT ENGAGE. THE VEHICLE ABNORMALLY ACCELERATED AND THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE AT LEAST 5 TIMES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0 AND THE CURRENT MILEAGE WAS 1,953.

06/13/2010
Components: POWER TRAIN
Incident Date: 03/18/2010
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN4AE******
Summary

TWO MONTHS INTO A NEW PURCHASE OF A 2010 CC I NOTICED A CONSTANT" BUCKING AND JERKING" OF THE CAR IN TRAFFIC OR AFTER THE CAR BECOMES HOT.. ITS VERY NOTICEABLE AT LOW SPEED STOP AND GO TRAFFIC.. IT'S VERY ANNOYING. AND MANY TIMES SHIFTING FROM REVERSE TO 1ST IT FEELS LIKE THE GEARS TAKE A SECOND TO CONNECT SO THERE IS A "HARD BUCK" ONCE IT DOES AND YOU CAN HEAR A HARD CRANKING NOISE. IVE TAKEN THE CAR BACK TO DEALER IT TOOK THEM A DAY AND A HALF TO DUPLICATE THE PROBLEM. THEY SAY ITS THE MECHATRONICS SYSTEM. I'VE BEEN WAITING NEARLY 4 WEEKS FOR REPLACEMENT.

04/19/2010
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 09/30/2009
Crash: No
Fire: No
Summary

PROBLEMS WITH VW DSG TRANSMISSION - 2010 CC SPORT. *TR

12/25/2009
Components: POWER TRAIN
Incident Date: 11/22/2009
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN7AE******
Summary

EVERY TIME MY 2010 VOLKSWAGEN CC WITH A DSG TRANSMISSION (SEE ACTION NO. PE09035) COMES TO A STOP, AND EVERY TIME IS STARTS IN MOTION FROM A STOP, THE ENTIRE CAR TREMBLES. MY LOCAL DEALER (GANLEY) IN BEDFORD, OHIO, HAS TOLD ME THAT SINCE THERE ARE NO ERROR CODES, THE VEHICLE "IS SUPPOSED TO DO THAT." VOLKSWAGEN OF AMERICA HAS TAKEN THE IDENTICAL POSITION. I KNOW THE CAR IS NOT SUPPOSED TO DO WHAT IT IS DOING. *TR

11/09/2009
Components: POWER TRAIN
Incident Date: 10/30/2009
Crash: No
Fire: No
Vehicle Identification Number: WVWHL7ANXAE******
Summary

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHEN ATTEMPTING TO PROCEED FROM A STOP LIGHT, THE VEHICLE HESITATED THEN LURCHED FORWARD. ALSO AS HE PULLED THE VEHICLE INTO HIS GARAGE AND SHIFTED INTO PARK, THE VEHICLE LURCHED INTO A GARBAGE CAN. WHEN HE PARKED IN FRONT OF THE DEALERSHIP, THE VEHICLE ROLLED FORWARD. THE PARKING CEMENT BLOCK STOPPED THE VEHICLE FROM ROLLING. THE VEHICLE REMAINED AT THE DEALERSHIP. HE WAS ADVISED THAT THE CAUSE OF THE FAILURE WAS THE DSG/MECHTRONICS. HE WAS TOLD THAT IT WOULD TAKE 3 DAYS TO 3 WEEKS TO REPAIR THE VEHICLE. HE CONTACTED THE MANUFACTURER AND WAS WAITING FOR A RESPONSE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 250.

4 Recalls

for 2010 VOLKSWAGEN CC
04/08/2015
CAMPAIGN NUMBER: 15V483000
AIR BAGS:FRONTAL
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Campaign Number: 15V483000
Manufacture: Volkswagen Group of America, Inc.
Components: AIR BAGS:FRONTAL
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

10/02/2016
CAMPAIGN NUMBER: 16V078000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Campaign Number: 16V078000
Manufacture: Volkswagen Group of America, Inc.
Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

16/08/2017
CAMPAIGN NUMBER: 17V509000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Campaign Number: 17V509000
Manufacture: Volkswagen Group of America, Inc.
Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

06/03/2018
CAMPAIGN NUMBER: 18V148000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Campaign Number: 18V148000
Manufacture: Volkswagen Group of America, Inc.
Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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