EN

2004 Chevrolet Astro

2
Recalls
14
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

14 Complaints

for 2004 CHEVROLET ASTRO
04/21/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 05/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNEL19X34B******
Summary

ONCE OR TWICE PER YEAR WHEN USING CRUISE CONTROL, WHEN I TOUCH BRAKE TO DEACTIVATE CRUISE, IT DOESN'T DISENGAGE. I THEN HAVE TO STAND ON BRAKE WITH ALL MY EFFORT TO STOP VAN AND PULL OVER TO PUT IN PARK. ENGINE CONTINUES RACING TIL I TURN KEY OFF. THEN EVERYTHING OK TIL NEXT TIME MAYBE MONTHS LATER. SWITCK ON BRAKE PETAL IS OK. ONCE IN THE WINTER, CRUISE CONTROL PUSHED ME INTO AN INTERSECTION. LUCKILY OTHER TRAFFIC REALIZED I COULDN'T STOP. NO CODES SHOW UP TO IDENTIFY CAUSE. BEEN DOING THIS 4 OR 5 YEARS INTERMITTENTLY. EVEN THO THIS VAN IS 16 YEARS OLD, IT ONLY 6HAS 90000 MILES ON IT. I TRY NOT TO DRIVE IT MUCH BECAUSE OF THIS PROBLEM. MY BEST GUESS IT'S MECHANICAL OR COMPUTER PROBLEM BUT SINCE IT HAPPENS SO SELDOM HARD TO DIAGNOSE.I HAVE ANOTHER ASTRO 5 YR OLDER WITH 230000 ON IT AND CRUISE WORKS LIKE IT SHOULD. I HAVE NO MORE INFORMATION.

05/19/2015
Components: SERVICE BRAKES
Incident Date: 05/18/2006
Crash: No
Fire: No
Vehicle Identification Number: 1GNDM19X74B******
Summary

ANTILOCK BRAKING SYSTEM WARNING LIGHTS AND BRAKE LIGHT CAME ON WHEN I WAS ENTERING THE FREEWAY. THE LIGHTS CONTINUE TO COME ON WHENEVER I AM DRIVING. I HAD IT CHECKED AT CORNING CHEVROLET AND WAS TOLD THE PART ALONE WAS $900 PLUS LABOR TO REPLACE IT. THE BRAKES WORK, BUT NOT THE ANTILOCK SYSTEM INSTALLED BY THE MANUFACTURER.

04/09/2015
Components: SERVICE BRAKES
Incident Date: 04/16/2014
Crash: No
Fire: No
Summary

WE LIVE IN THE COUNTRY WITH GRAVEL ROADS. ALL OF OUR CHEVROLET VEHICLES HAVE HAD BRAKE LINES ROT OUT. OUR FORD AND DODGE VEHICLES HAVE NOT. THE CHEVROLET ASTRO VANS WE HAVE EXHIBIT A PROPENSITY FOR THE BRAKE LINE ROTTING OUT OVER THE GAS TANK AS WELL AS THE BRAKE LINES OVER THE FRONT FRAME MEMBERS. THE BRAKE LINES ON 20 YEAR OLD FORD VEHICLES LOOK AS GOOD AS NEW UNDER THE SAME CONDITIONS. MY 1994 CHEVROLET K-3500 PICKUP HAS BLOWN BRAKES LINES DUE TO ROT ALONG WITH THE BACK PART OF THE FRAME THAT RUSTED OUT. I JUST READ WHERE YOU HAVE ADVISED WASHING THE UNDERSIDE OF CHEVROLET VEHICLES SEVERAL TIMES A YEAR. WELL THE LINES ROTTING OUT ON TOP OF THE GAS TANK AND THE FRONT FRAME RAILS WILL NOT GET WASHED. WHOEVER MADE THE "WASH IT" DECISION EVIDENTLY DOES NOT DRIVE OLDER CHEVROLETS. IF THERE WAS NO PROBLEM THEN WHY DID CHEVROLET EVIDENTLY CHANGE THEIR LINES? OR MAYBE THEY DID NOT AND THE NEWER ONES JUST HAVE NOT STARTED ROTTING OUT YET. WHY DO FORD BRAKE LINES, EXHAUST SYSTEMS, FRAMES, AND BODIES NOT RUST LIKE GM. SOMEONE IS HIDING SOMETHING. THE CHEVROLET BRAKE LINE ARE DEFINITELY A SAFETY HAZARD DUE TO RUSTING THRU. *TR

06/20/2014
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNDM19X34B******
Summary

TL* THE CONTACT OWNS A 2004 CHEVROLET ASTRO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER THREE ATTEMPTS. THE CONTACT SHIFTED INTO DRIVE AND THEN THE VEHICLE LOST ALL POWER. THE CONTACT PUMPED THE ACCELERATOR PEDAL, WAITED TEN MINUTES AND THE VEHICLE RESUMED ITS NORMAL OPERATION. THE FAILURE OCCURRED ON A REGULAR BASIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DEALER DIAGNOSED THE FAILURE AND STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE DEALER ASSURED THE CONTACT THAT AFTER PAYING FOR THE REPAIR, THE FAILURE WOULD BE RESOLVED. THE FUEL PUMP, STARTER, MOTOR MOUNTS, AND GENERATOR WERE ALL REPLACED; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 133,000. THE CURRENT MILEAGE WAS 134,249.

12/04/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/19/2002
Crash: No
Fire: No
Vehicle Identification Number: 1GNEL19X04B******
Summary

IT STARTED WITH MY ABS BRAKE LIGHT COMING ON AND STAYING ON. THEN I STARTED TO ENCOUNTER ANTI LOCK PULSATIONS WHEN I SLOWED DOWN AND COMING TO A STOP, SOME TIMES I COULDN'T EVEN STOP WHEN & WHERE I WANTED. BRAKING DISTANCE STARTED BEING LONGER. THEN SOME TIME LATER I FELT AS THOUGH SOMEONE STUCK A BRICK UNDER MY BRAKE PEDAL BECAUSE NO MATTER HOW HARD I PRESS, I GUARANTEE YOU, I COULDN'T STOP. THANK GOD NO ONE WAS IN FRONT OF ME AS I CRUISED ON THOUGH THE STOP LIGHT! I WAS TOLD THAT MY ABS SENSORS WERE SLOWLY MALFUNCTIONING MOST LIKELY DUE TO CORROSION, A PROVEN DESIGN DEFECT. THEN MY ABS MODULE WILL GET SHORTED, AND THERE IS NO FAIL/SAFE WHEN IT GOES. I WAS TOLD THAT WHEN THE MODULE FAILS, HANG ON BECAUSE I WILL CRASH. THIS SCARES ME TO DEATH AND I WONT LET ANYBODY DRIVE MY VAN IN CASE THIS HAPPENS WHEN THEY ARE DRIVING. ALSO WHEN WE WANT TO TAKE A TRIP I DON'T WANT TO TAKE MY VAN BECAUSE I'M AFRAID 6 TO 8 PEOPLE COULD GET HURT AND IT WOULD BE ON ME. EVERY REASON I BOUGHT THIS AWD VAN IS COMPLETELY OUT THE WINDOW. I CANT SELL IT BECAUSE OF THE BRAKE PROBLEM. I'M STUCK WITH A VAN THAT I CANT USE. I'M WRITING THIS BECAUSE WHEN I WENT TO GET THE ABS SERVICED I FIND OUT THAT I COULD WRITE A COMPLAINT ABOUT THE PROBLEM ( I DIDN'T EVEN KNOW YOU COULD DO THAT ) BECAUSE SOMETHING ABOUT A COMMUNICATION PROBLEM TO THE ABS MODULE SINCE 1999. AND THAT THEY RECALLED THE CHEVY TRUCKS THAT HAD THE SAME PROBLEM YEARS AGO. I WOULD THINK YOU WOULD FIX THE VANS BEFORE THE TRUCKS, BECAUSE TRUCKS DON'T CARRY A LOT OF PEOPLE! THEY CARRY WOOD. WHEN EVER I DRIVE THIS VAN NOW, I CONSIDER IT A RUSSIAN ROULETTE. I CANT AFFORD THE 2200.THAT WAS ESTIMATED TO FIX IT. I HAVE ALWAYS BELIEVED IN CHEVY, BUT I CANT BELIEVE THAT I DRIVE AFRAID EVERY DAY. I CANT BELIEVE THAT CHEVY KNOWS ABOUT THIS PROBLEM. *TR

04/17/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 1GNEL19X54B******
Summary

I HAVE AN '04 CHEVY ASTRO VAN WITH ~ 88K MILES. IT IS SERVICED EVERY 3,000 MILES. RECENTLY, MY BRAKES FAILED. THE CAUSE WAS A WORN BRAKE LINE NEAR THE LEFT FRONT WHEEL. IT HAD RUBBED A HOLE IT THE LINE AND I LOST ALL THE BRAKE FLUID. *TR

03/31/2011
Components: SUSPENSION
Incident Date: 03/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 1GNEL19X84B******
Summary

AS I WAS DRIVING OVER SOME RAILROAD TRACKS BOTH OF MY FRONT TORSION BARS FAILED AND BROKE. HAD I BEEN TRAVELING ON THE INTERSTATE, IT COULD HAVE BEEN FATAL. FROM MY ONLINE RESEARCH, THIS SAME FAILURE HAS HAPPEND TO THOUSANDS OF OWNERS AND NO RECALL WAS DONE. GM EVEN REDESIGNED THE TORSION BARS BECAUSE OF THE KNOWN DESIGN FLAWS AND IT WILL COST WELL OVER $1,000 TO REPAIR. *TR

08/12/2010
Components: PARKING BRAKE
Incident Date: 07/14/2010
Crash: No
Fire: No
Vehicle Identification Number: 1GNDM19X14B******
Summary

1. I PARKED MY WIFE'S VAN AT THE NEIGHBOR'S HOUSE BECAUSE GUESTS WERE ABOUT TO ARRIVE. THEIR DRIVEWAY IS ON A SLIGHT INCLINE SO I ENGAGED THE EMERGENCY BRAKE. 2. IT OCCURRED JUST ONCE WITH THE PEDAL GOING COMPLETELY TO THE FLOOR. 3. AFTER CONTACTING GM AND BEING DENIED COMPENSATION DUE TO NO RECALL AND THE AGE OF THE VEHICLE I PURCHASED AND REPLACED THE BROKEN DRIVER SIDE EMERGENCY BRAKE CABLE MYSELF. I BELIEVE THE CAUSE WAS A DESIGN FLAW. I HAVE THE OLD PART IF NEEDED FOR EXAMINATION. THE CABLE WAS COMPLETELY SEVERED DUE TO A CRACK IN THE OUTER SHEATH ALLOWING MOISTURE TO ENTER AND TO DETERIORATE THE CABLE. THE CRACK OCCURRED AT A SEVERE BEND WHERE A BRACKET SECURED THE CABLE TO THE FRAME OF THE VEHICLE. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
Incident Date: 10/01/2009
Crash: No
Fire: Yes
Vehicle Identification Number: 1GNDM19X94B******
Summary

WHEN MY WIFE RETURNED TO OUR 2004 CHEVROLET ASTRO VAN, THE VEHICLE SEEMED TO HAVE A DEAD BATTERY. THE CAR WOULD NOT TURN OVER OR FIRE THE IGNITION. AFTER HAVING THE BATTERY AND STARTER CHECKED, WE WERE TOLD THE BATTERY WAS DRAINED AND THEY WERE ABLE TO CHARGE THE BATTERY. THE STARTER CHECKED GOOD. THE CAR SEEMED TO HAVE A "DEAD SHORT" WHEN TRYING TO START AND/OR BOOST. AFTER REPLACING ALL COMPONENTS, THE VAN STARTED, HOWEVER, WHEN I PUT MY FOOT ON THE BRAKES, THERE WAS NO BRAKE PRESSURE ON THE PEDAL. IT APPEARED THAT WE WERE LOSING BRAKE FLUID UNDER THE VEHICLE FROM A RUPTURED LINE. WE TOWED THE CAR HOME TO INSPECT AND REPLACE THE BRAKE LINE. UPON INSPECTION, WE FOUND ELECTRICAL ARCING WHERE THE BRAKE LINE HAD GROUNDED ON THE VEHICLE FRAME CAUSING A HOLE TO RUPTURE IN THE BRAKE LINE JUST REAR OF THE ELECTRICAL UNIT. WHAT WE DETERMINED CAUSED THE PROBLEM WAS A HOT WIRE THAT RAN BETWEEN THE BATTERY AND STARTER WAS RUBBING ON THE SUSPENSION LINKS ON THE PASSENGER SIDE OF THE VEHICLE. IT RUBBED THROUGH THE ELECTRICAL SHEATH AND CAUSED CONTACT BETWEEN THE FRAME AND THE ELECTRICAL CHARGING SYSTEM IF THE VEHICLE. AFTER CONTACTING GM/CHEVROLET SUPPORT, THEY WERE "SORRY" ABOUT THE ISSUE AND FELT THE ISSUE WAS DUE TO A WIRE CLAMP THAT "MUST BE MISSING." WE HAVE TEMPORARILY REPAIRED THE ISSUE, HOWEVER, THERE WERE NO FACTORY WIRE CLAMPS THAT WERE MISSING. THIS IS A DESIGN FLAW FROM CHEVROLET ON THIS VEHICLE THAT HAS BEEN DOCUMENTED ON THE INTERNET IN VARIOUS PLACES. HAD MY WIFE BEEN DRIVING 55MPH, SHE WOULD HAVE HAD NO BRAKES DUE TO THE ISSUE. CHEVROLET SIMPLY SAID THE VEHICLE WAS A 2004 AND THEY WOULD NOT TAKE ACTION ON A VEHICLE "THAT OLD". SEVERAL OF THE VEHICLES ELECTRICAL SYSTEMS HAVE BEEN DISRUPTED THAT ARE ASSOCIATED WITH THE BRAKING SYSTEM SUCH AS DOOR LOCKS, DAYTIME RUNNING LIGHTS, ETC... WE WANT THE PUBLIC WARNED ABOUT THIS ISSUE SO NO LIVES ARE LOST. WE HAVE TEMPORARILY REPAIRED THE ISSUE, HOWEVER, THE ORIGINAL CABLE AND TIES ARE STILL IN PLACE. *TR

10/14/2008
Components: AIR BAGS
Incident Date: 10/10/2008
Crash: Yes
Fire: No
Vehicle Identification Number: 1GNDM19XX4B******
Summary

MY WIFE WAS DRIVING A 2004 CHEVY ASTRO VAN APPROX. 35-40 MPH ON A TWO-WAY STREET. ANOTHER DRIVER FROM THE OPPOSITE DIRECTION CUT ACROSS INTO HER LANE AND HAD A HEAD-ON COLLISION. SHE SUFFERED A BROKEN WRIST & BRUISED RIBS. SHE HAD THREE OF OUR CHILDREN IN THEIR SEATS. THEY WERE SHAKEN AND HAD SEATBELT BRUISES. THE VAN WAS NOT DRIVABLE AND WAS TOWED AWAY. THE POLICE & THE TOW DRIVER REPORTED THAT THE AIRBAGS DID NOT DEPLOY. WE HAVE SOME EXPECTATION THAT THE AIRBAGS WOULD HAVE SECONDARY ROLE TO MINIMIZE INJURIES. MY COMPLIANT THAT THE HARD COLLISION WAS SUFFICIENT TO DEPLOY SAFETY EQUIPMENT BUT DID NOT WORK AS DESIGNED. WAS THERE A RECALL FOR AIRBAG FAILURES FOR THIS MODEL OF VEHICLE? *TR

03/12/2007
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/15/2006
Crash: No
Fire: No
Vehicle Identification Number: 1GNDM19X84B******
Summary

TL*- WHENEVER THE CONTACT DROVE THE 2004 CHEVROLET ASTRO VAN WITH 46,000 FAILURE MILES AT ANY RATE OF SPEED THE ANTILOCK BRAKES ENGAGED ON DRY PAVEMENT. THE CONTACT STATED THAT THIS SHOULD NOT BE HAPPENING. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 49,000.*AK UPDATE 04/30/07 *TR

08/10/2006
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/26/2006
Crash: No
Fire: No
Vehicle Identification Number: 1GNDM19X94B******
Summary

DT*: THE CONTACT STATED THE REAR DUTCH DOOR ON THE VEHICLE BECAME STUCK ON 2 DIFFERENT OCCASIONS, AND WAS NOT ABLE TO BE OPENED FROM THE INSIDE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHO DETERMINED THAT THE LATCH ROD RETAINER CLIP FOR THE DOOR HAD DETACHED, AND THE ROD HAD DISCONNECTED. THE CLIP WAS REPLACED AND THE ROD WAS REATTACHED.*AK

05/17/2005
Components: VEHICLE SPEED CONTROL
Incident Date: 04/04/2005
Crash: No
Fire: No
Vehicle Identification Number: 1GCDL19X74B******
Summary

DT: WITHOUT WARNING THE CRUISE CONTROL WILL SHUT OFF WHEN THE CONSUMER HITS A BUMP. THE CONSUMER DOESN'T KNOW WHEN IT'S GOING TO HAPPEN. THE DEALER WAS UNWILLING TO TROUBLESHOOT, BECAUSE THE MANUFACTURER WILL NOT REIMBURSE THEM FOR THE COST. THE MANUFACTURER WILL NOT PAY TO HAVE TEST RUN ON CAR. THE CONSUMER DOES NOT FEEL IT'S HIS PLACE TO PAY. *JB

08/10/2004
Components: VISIBILITY
Incident Date: 08/10/2004
Crash: No
Fire: No
Vehicle Identification Number: 1GNEL19X74B******
Summary

REAR DRIVER SIDE WINDOW EXPLODED AND THE GLASS COMPLETELY SHATTERED, WITHOUT BEING STRUCK WITH AN OBJECT. VEHICLE WAS PARKED AND TURNED OFF WHEN THIS OCCURRED. DEALERSHIP WAS CONTACTED. NO INJURIES WERE SUSTAINED BECAUSE THE SEAT WAS NOT OCCUPIED AT THE TIME OF THE INCIDENT.*AK

2 Recalls

for 2004 CHEVROLET ASTRO
23/03/2006
CAMPAIGN NUMBER: 06E026000
EXTERIOR LIGHTING
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Campaign Number: 06E026000
Manufacture: PRO-A MOTORS, INC.
Components: EXTERIOR LIGHTING
Summary

CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Notes

THIS RECALL ONLY PERTAINS TO PRO-A MOTORS AFTERMARKET LAMPS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON THE LISTED PASSENGER VEHICLES. FOR MORE INFORMATION ON THE LAMP MODEL NUMBERS, CLICK ON DOCUMENT SEARCH AND VIEW DOCUMENT TITLED "LAMP MODEL NUMBERS." CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

19/05/2006
CAMPAIGN NUMBER: 06E043000
FUEL SYSTEM, GASOLINE
THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Campaign Number: 06E043000
Manufacture: HONEYWELL INTERNATIONAL, INC.
Components: FUEL SYSTEM, GASOLINE
Summary

CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.

Notes

THIS RECALL ONLY PERTAINS TO AFTERMARKET FRAM FUEL FILTERS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON THE VEHICLES LISTED. CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

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