EN

2004 Chevrolet Express Van 3500 15 Passenger Van

7
Recalls
35
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

35 Complaints

for 2004 CHEVROLET EXPRESS 3500 15 PASSENGER
11/09/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GBFG15T541******
Summary

TL* THE CONTACT OWNS A 2004 CHEVROLET EXPRESS. WHILE THE VEHICLE WAS STATIONARY, FUEL SPILLED ONTO THE GROUND. IT WAS DIAGNOSED THAT THE FILLER NECK WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 148,000. UPDATED 04/11/2017*JS

10/17/2016
Components: VISIBILITY/WIPER
Incident Date: 09/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GCHG39U141******
Summary

TL* THE CONTACT OWNS A 2004 CHEVROLET EXPRESS. WHILE THE VEHICLE WAS PARKED THE REAR DRIVER'S SIDE WINDOW FELL OUT OF PLACE. THE CONTACT STATED THAT ALL THE WINDOWS ON THE VEHICLE WERE LOOSE. THERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 33,000. UPDATED 01/31/17*LJ CONSUMER STATED DRIVERS SIDE REAR SEAT LOWER WINDOW BROKE. GLUE CAME OFF MANUFACTURED WINDOW MADE BY C.R. LAURENCE CO, INC. WINDOW WAS REPLACED 11/08/16. UPDATED 6/22/18*JB

09/08/2016
Components: STRUCTURE
Incident Date: 09/03/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 1GCHG35U941******
Summary

THE VAN WAS PARKED IN MY DRIVEWAY STATIONARY. IT CAUGHT FIRE AND PROCEEDED TO BURN COMPLETELY FOR UNKNOWN REASONS. THE WEBSITE STATES THIS VIN NUMBER IS NOT INCLUDED IN ANY RECALLS BUT THE VEHICLE TYPE HAS A RECALL LISTED THAT STATES IT COULD BE A FIRE HAZARD.

08/09/2016
Components: SEAT BELTS
Incident Date: 08/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GBFG15XX41******
Summary

TWO REAR BUCKET SEAT BELT CABLES HAVE BROKEN WITHOUT IMPACT.

04/11/2016
Components: SERVICE BRAKES
Incident Date: 04/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GBHG31V341******
Summary

2004 CHEVROLET EXPRESS COLLINS SCHOOL BUS WHILE DRIVING AT 15 MPH ON AN INCLINED RURAL COUNTRY ROAD ATTEMPTING TO BRAKE NOTICED PEDAL EXTENDED TO THE FLOOR AND WAS STOPPED BY FURTHER DOWN SHIFTING AND APPLYING EMERGENCY BRAKE. INFORMED BY REPAIR SHOP THE RIGHT FRONT HYDRAULIC LINE RUBBED THROUGH THE METAL BRAKE LINE CAUSING THE FAILURE. FAILURE MILEAGE 43,997.

09/04/2015
Components: TIRES
Incident Date: 08/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GCHG39U741******
Summary

TL* THE CONTACT OWNS A 2004 CHEVROLET EXPRESS 3500 EQUIPPED WITH TOYO OPEN COUNTRY H/T TUFF DUTY TIRES, SIZE: LT245/75/R16 TIRES. WHILE DRIVING 65 MPH, THE CONTACT HEARD A LOUD NOISE AND THE REAR DRIVER SIDE TIRE BLEW OUT. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT ALL FOUR TIRES HAD CRACKS AND NEEDED TO BE REPLACED. IN ADDITION, MULTIPLE PARTS NEEDED TO BE REPLACED. THE TIRES WERE REPLACED, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 120,187 AND THE TIRE FAILURE MILEAGE WAS 25,982.

06/06/2014
Components: ENGINE
Incident Date: 06/06/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 1GBJG31U841******
Summary

ENGINE EXHAUST MANIFOLD BROKEN BOLTS,HAS 3 AT THIS POINT AND TIME. THIS CAUSES THE EXHAUST TO LEAK INTO DRIVERS COMPARTMENT. *TR

05/29/2014
Components: POWER TRAIN
Incident Date: 01/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNFG15T141******
Summary

TL* THE CONTACT OWNS A 2004 CHEVROLET EXPRESS. THE CONTACT STATED THAT WHILE ATTEMPTING TO SHIFT INTO PARK, THE LINKAGE POPPED OFF PREVENTING THE VEHICLE FROM BEING SHIFTED INTO PARK. THE EMERGENCY BRAKE WAS ENGAGED IN ORDER TO PREVENT THE VEHICLE FROM MOVING. THE VEHICLE WAS DIAGNOSED WITH A FAILED CABLE ASSEMBLY THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 136,000.

05/29/2014
Components: SERVICE BRAKES
Incident Date: 08/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GNFG15T141******
Summary

TL* THE CONTACT OWNS A 2004 CHEVROLET EXPRESS. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND DEPRESSING THE BRAKE PEDAL, THE ABS SYSTEM PREVENTED THE VEHICLE FROM BRAKING PROPERLY AND THE ABS WARNING LIGHT ILLUMINATED. IN ONE OCCASION, THE VEHICLE FAILED TO STOP AND PROCEEDED THROUGH THE INTERSECTION DURING A RED LIGHT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE SENSORS AND THE ABS MAIN CONTROL SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS UNKNOWN.

05/28/2014
Components: STRUCTURE
Incident Date: 01/06/2010
Crash: No
Fire: No
Vehicle Identification Number: 1GCHG35U041******
Summary

TL* THE CONTACT OWNS A 2004 CHEVROLET EXPRESS 3500. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE DOOR HINGES WERE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

05/23/2014
Components: SERVICE BRAKES
Incident Date: 11/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GAHG39UX41******
Summary

TL* THE CONTACT OWNS A 2004 CHEVROLET EXPRESS 3500. THE CONTACT STATED WHILE DRIVING DOWN A MOUNTAIN ROAD APPROXIMATELY 45 MPH THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO VIBRATE EXCESSIVELY AND THE BRAKE DISCS OVERHEATED. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 128,000. UPDATED 08/11/14*LJ UPDATED 08/18/2014 *JS

11/21/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GCHG35U241******
Summary

TL* THE CONTACT OWNS A 2004 CHEVROLET EXPRESS 3500. THE CONTACT STATED THE FUEL FILLER NECK TUBE WAS CORRODED, CAUSING FUEL TO LEAK WHEN REFUELING THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V388000 (FUEL SYSTEM, GASOLINE) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

07/14/2013
Components: STEERING
Incident Date: 06/08/2013
Crash: No
Fire: Yes
Vehicle Identification Number: 1GAHG39U741******
Summary

ON JUNE 08, 2013 MY HUSBAND HAD PARKED THE VAN ALONG SIDE THE ROAD - HE WAS OUT OF IT WORKING. THE VEHICLE WAS NOT RUNNING - WHEN A COWORKER NOTICED SMOKE COMING FROM THE VAN. THE COWORKER RAN OVER TO THE VAN AND SEEN THAT THE FIRE WAS IN THE STEERING COLUMN. WITHIN MINUTES THE ENTIRE VAN WAS ON FIRE. MY CONCERN IS THAT THIS VAN HAD BEEN HAVING ISSUES WITH SOMETHING SECURITY. ALL OF THE GAUGES WOULD SHUT DOWN AND IT WOULD DISPLAY "SECURITY " ON THE DASH. I PERSONALLY HAD CONTACTED OUR LOCAL CHEVY DEALER TO INQUIRE ABOUT THIS PROBLEM AND HOW TO TAKE CARE OF IT. THE LOCAL DEALER SUGGESTED A NEW KEY MADE AT THE DEALERSHIP USING THE VIN NUMBERS. THIS MADE NO DIFFERENCE AS IT HAPPENED AGAIN. THIS TIME MY HUSBAND WENT TO A DEALERSHIP IN NORWALK, OHIO INQUIRING ABOUT THE PROBLEM - THEY HAD NO IDEA WHAT THE SOLUTION WAS EITHER. MY CONCERN IS THAT THE DEALERSHIPS HAVE NO IDEA WHAT THE "SECURITY" IS OR HOW TO FIX IT......ALSO I AM WONDERING IF THIS "SECURITY" ISSUE IS THE REASON THAT I LOST MY VAN TO THE FIRE ON JUNE 08, 2013. I CONTACTED GM BUT THEY BLEW ME OFF SAYING I HAD OWNED THE VEHICLE TOO LONG TO GET ANY MONEY FOR MY LOSS. THESE VANS ARE DESIGNED TO CARRY LOTS OF PEOPLE AND IF MY FAMILY HAD BEEN IN THIS VEHICLE AT THE TIME OF THE FIRE THERE WOULD NOT HAVE BEEN ENOUGH TIME TO GET EVERYONE OUT SAFELY AND THAT WORRIES ME GREATLY. *TR

05/07/2013
Components: STRUCTURE
Incident Date: 12/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GBFG15T841******
Summary

TL* THE CONTACT OWNS A 2004 CHEVROLET EXPRESS G1500. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE DOUBLE DOOR HINGES FAILED AND THE DOORS COULD NOT BE OPENED. THE DEALER ADVISED THAT THE DOOR HINGES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 110,00.

05/03/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 04/24/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2004 CHEVROLET EXPRESS 3500. THE CONTACT STATED THAT THE FUEL TANK PIPE WAS SEVERELY RUSTED AND WAS LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. THE VIN WAS UNAVAILABLE.

07/02/2012
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/24/2011
Crash: No
Fire: No
Vehicle Identification Number: 1GAHG35U241******
Summary

GASOLINE AND GASOLINE VAPOR WAS ESCAPING FROM THE FUEL FILLER PIPE LEADING TO THE FUEL TANK ON A 2004 CHEVY EXPRESS VAN 3500 SERIES. THE FILER PIPE WAS RUSTED THROUGH. THERE WAS A SEAM ON THE PIPE WHERE THE RUST THROUGH OCCURRED. GASOLINE WAS DRIPPING FROM THIS HOLE DURING GASOLINE FILL UP AND VAPORS WERE ENTERING THE PASSENGER COMPARTMENT. WE HAD IT REPLACED BY A CERTIFIED MECHANIC BECAUSE IT WAS A POTENTIALLY EXPLOSIVE SITUATION, ACCORDING TO THE MECHANIC. THIS WAS REPORTED TO GM. THERE WAS NO RECALL ON THIS PART, SO GM REFUSED TO PAY FOR THE COST OF THE REPLACEMENT PART AND LABOR. THE REPLACEMENT PART IS NOW PLASTIC. SO GM MUST HAVE RECOGNIZED THE PROBLEM (BUT FAILED TO RECALL) AND CHANGED THE PIPE TO A RUST-PROOF MATERIAL. *JS

04/18/2012
Components: STEERING,SERVICE BRAKES
Incident Date: 04/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GBJG31U841******
Summary

VEHICLE HAS CONTINUED TO EVIDENCE PROBLEMS SIMILAR TO WHAT'S DESCRIBED BY NHTSA CAMPAIGN ID NO. 04V452000. POWER STEERING PUMP AND BELTS HAVE BEEN REPLACED AND GM DEALER PERFORMED HYDRO BOOST INSPECTION TEST AND IT PASSED; SAID NO FURTHER ACTION REQUIRED. BUS HAS AGAIN LOST POWER STEERING AND BRAKES TO CAUSE A DANGEROUS CONDITION. DEALER SAYS IT IS NOT A VEHICLE THAT RECALL APPLIES TO. *JS

04/10/2012
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 1GBJG31U041******
Summary

DANGEROUS AS GAS TANK RUSTED THROUGH ON TOP AND LEFT SIDE AFTER ONLY ROUGLY 100,000 MILES. *TR

07/26/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/25/2009
Crash: No
Fire: No
Vehicle Identification Number: 1GAGG25U741******
Summary

WHILE TRAVELING DOWN A STEEP GRADE WHILE APPLYING THE BRAKES, A SEVERE SHAKING OF THE STEERING WHEEL AND WHEELS OCCURRED. IT WAS SO SEVERE THE STEERING WHEEL SHOOK OUT OF MY HANDS. ONCE BACK ON LEVEL GRADE FOR A MILE OR SO, APPLYING THE BRAKES DIDN'T RESULT IN THE SEVERE SHAKING. FROM THAT POINT ON WHILE DRIVING ON ANY STEEP HILL OR MOUNTAIN, THE SAME THING OCCURS. THE BRAKE PADS AND ROTORS WERE REPLACED LAST YEAR, BUT THAT HAS NOT FIXED THE ISSUE.

08/20/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/16/2009
Crash: No
Fire: No
Vehicle Identification Number: 1GBHG31U251******
Summary

TL*THE CONTACT OWNS A 2004 CHEVROLET CARGO EXPRESS VAN 3500. WHILE DRIVING 45 MPH HE HAD ATTEMPTED TO BRAKE AND NOTICED THAT THE BRAKE PEDAL EXTENDED TO THE FLOOR AND THE VEHICLE COULD ONLY BE STOPPED BY MANUALLY DOWN SHIFTING THE GEARS. THE DEALER INFORMED THE CONTACT THAT THE COOLANT LINE RUBBED THROUGH TO THE BRAKE LINE. THERE WAS A BURNING SMELL PRIOR TO THE FAILURE IN THE FRONT AXLE AREA OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 66445.

06/26/2009
Components: SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL
Incident Date: 06/21/2009
Crash: No
Fire: No
Vehicle Identification Number: 1GAHG39U441******
Summary

THE BRAKES ON MY 2004 CHEVY EXPRESS 3500 ACTIVATE WITHOUT WARNING, STOPPING THE VEHICLE IN TRAFFIC. A WARNING LIGHT INDICATED A FAILURE OF THE STABILITY CONTROL SYSTEM. FAULT CODE C0196 WAS RECORDED. MY DEALER REPLACED THE ELECTRONIC BRAKE CONTROL MODULE, BUT THE PROBLEM CONTINUES TO OCCUR. I WAS ALMOST REAR-ENDED WHEN THE VEHICLE STOPPED WITHOUT WARNING IN TRAFFIC. *TR

12/03/2008
Components: STEERING
Incident Date: 11/25/2008
Crash: No
Fire: No
Vehicle Identification Number: 1GCHG35U941******
Summary

TL*THE CONTACT OWNS A 2004 CHEVROLET EXPRESS 3500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY LOST POWER STEERING AND BRAKING ABILITY. SHE LOST CONTROL OF THE VEHICLE. SHE SHIFTED INTO A LOWER GEAR AND WAS ABLE TO COMPLETELY STOP THE VEHICLE. THE CONTACT WAS ABLE TO TURN OFF AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO NUMEROUS DEALERS AND SHOPS, BUT THEY ALL CONFIRMED THAT THE HYDRO BOOST FAILED. THERE WAS A RECALL, IN WHICH THE VEHICLE WAS NOT INCLUDED. NO RECALL COULD BE FOUND FOR THE CHEVROLET EXPRESS 3500 ON THE NHTSA WEBSITE. THE CONTACT BELIEVED THAT IF THE FAILURE WAS COMMON, A RECALL SHOULD BE ISSUED. THE CURRENT AND FAILURE MILEAGES WERE 60,000.

10/15/2008
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/15/2008
Crash: No
Fire: No
Vehicle Identification Number: 1GBFG15X041******
Summary

MY ANTI-LOCK BRAKES ACTIVATE AT LOW SPEEDS. WE FIRST NOTICED IT AROUND 37,000 MILES, BUT NOW IT OCCURS ALMOST EVERY TIME WE APPLY THE BRAKES AT LOW SPEED AT 39,000 MILES. WE DISCUSSED THE PROBLEM WITH TWO CHEVY GARAGES - BOTH ADMITTED THAT IT WAS A COMMON, KNOWN CORROSION PROBLEM THAT REQUIRES EITHER CLEANING THE BRAKE SENSORS FOR APPROXIMATELY $200 OR REPLACING THEM AT A COST OF APPROXIMATELY $460. THIS IS A HUGE SAFETY ISSUE FOR US. THE VAN DRIFTS FORWARD TOO FAR WHEN WE STOP AND WE ARE CONCERNED THAT WE WILL EITHER HIT ANOTHER CAR OR POSSIBLY A PEDESTRIAN. WE ARE CONCERNED THAT THIS WILL BE AN ONGOING PROBLEM WITH THE VEHICLE AS WE ARE LOCATED IN NEW YORK STATE AND SALT IS A COMMON WINTER CORROSIVE. *TR

10/15/2008
Components: SERVICE BRAKES, HYDRAULIC,PARKING BRAKE
Incident Date: 06/20/2008
Crash: No
Fire: No
Vehicle Identification Number: 1GBFG15X041******
Summary

ON JUNE 20TH, 2008 WE BROUGHT OUR VAN IN FOR A ROUTINE BRAKE INSPECTION AND WHEEL ALIGNMENT AT 36,117 MILES. WE ALSO NOTICED A NOISE IN THE REAR WHEN MAKING A TURN. THE MECHANIC INDICATED THAT THE BRAKE BACKING PLATES ON BOTH SIDES WERE RUSTED, AND THE LEFT REAR BACKING PLATE WAS ROTTED TO THE POINT THAT IT HAD HOLES IN IT. THE MECHANIC INDICATED THAT THE REPLACEMENT PARTS WERE INEXPENSIVE, BUT THE LABOR WAS INTENSIVE AND WOULD PROBABLY COST IN THE NEIGHBORHOOD OF $600. WE HAVE NOT REPAIRED THE BACKING PLATES YET BECAUSE THIS VEHICLE HAS OTHER QUALITY ISSUES AND WE ARE CONSIDERING A REPLACEMENT VEHICLE. *TR

11/20/2007
Components: STEERING
Incident Date: 01/01/1901
Crash: No
Fire: No
Vehicle Identification Number: 1GAHG35U541******
Summary

2004 CHEVY EXPRESS WITH BROKEN STEERING IDLER. CONSUMER IS PLEASED BECAUSE THE DEALER FIXED THE PROBLEM. *KB **NAR**

10/13/2007
Components: STRUCTURE
Incident Date: 10/10/2007
Crash: No
Fire: No
Vehicle Identification Number: 1GAHG39U541******
Summary

FAULTY HINGE PINS ON SIDE DOORS OF 2004 CHEVY 3500 EXPRESS VAN CAUSE SEVERE BINDING OF HINGES. THIS COULD CAUSE EXIT DIFFICULTY FOR CHILD OR ELDERLY TRYING TO EXIT IN CASE OF ACCIDENT OR EMERGENCY. IT IS A PROBLEM WITH MULTIPLE YEARS AND PINS HAVE BEEN REDESIGNED. CHEVY WILL ONLY REPAIR AT CUSTOMERS EXPENSE. THIS IS NOT FROM DAMAGE OR NEGLECT. I HAVE TRIED TO LUBRICATE WITH NO SUCCESS. *JB

08/31/2007
Components: STEERING
Incident Date: 02/01/2007
Crash: No
Fire: No
Vehicle Identification Number: 1GAHG35U541******
Summary

TL*THE CONTACT OWNS A 2004 CHEVROLET EXPRESS 3500. WHILE DRIVING 5-10 MPH, THE CONTACT HEARD A CLUNKING NOISE AND THE STEERING BECAME DIFFICULT. THE DEALER STATED THAT THE STEERING IDLER ARM WAS CRACKED. THE MANUFACTURER DENIED THE REPAIR AS PART OF RECALL NUMBER 07103 BECAUSE THE CRACK ON THE IDLER ARM WAS NOT LOCATED IN THE CORRECT SPOT. THE FAILURE MILEAGE WAS 39,000 AND CURRENT MILEAGE WAS 46,000. UPDATED 10/09/07. *JB

10/20/2006
Components: SEAT BELTS
Incident Date: 10/13/2006
Crash: No
Fire: No
Vehicle Identification Number: 1GAGG25U541******
Summary

DT*: THE CONTACT STATED THE SEAT BELT BUCKLE DID NOT RELEASE THE SEAT BELT PROPERLY. INTERMITTENTLY, THE SEAT BELT BECAME STUCK IN THE BUCKLE. THE NOTICE FOR NHTSA RECALL #05V558000, PERTAINING TO THE SEAT BELTS, WAS RECEIVED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER DENIED A FREE REMEDY DUE TO THE PROBLEM ONLY BEING INTERMITTENT. THE MANUFACTURER WAS NOTIFIED, WHO STATED THE BUCKLE ASSEMBLY WOULD ONLY BE REPLACED IF THE PROBLEM COULD BE REPLICATED AT THE DEALERSHIP.

08/03/2006
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/03/2006
Crash: No
Fire: No
Vehicle Identification Number: 1GBJG31U441******
Summary

DT*: THE CONTACT STATED WHILE DRIVING ON THE HIGHWAY AT VARIOUS SPEEDS FOR AN EXTENDED PERIOD OF TIME WITH BRAKES DEPRESSED, THE STEERING WHEEL VIOLENTLY SHOOK. THE VEHICLE WAS INSPECTED BY A DEALER WHO TURNED THE BRAKE ROTORS. AFTERWARDS, THE PROBLEM PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO AS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS CONTACTED.

06/16/2006
Components: SEAT BELTS
Incident Date: 01/01/1901
Crash: No
Fire: No
Vehicle Identification Number: 1GCFG15X241******
Summary

CONSUMER COMPLAINT CONCERNING THE POOR QUALITY OF GM AND GMAC PRODUCTS. *TS THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE FRONT BUCKLE ASSEMBLY ON HIS SEAT BELT. THE CONSUMER HAD ALREADY BEEN EXPERIENCING PROBLEMS PRIOR TO THE RECALL. *JB

03/31/2006
Components: AIR BAGS
Incident Date: 03/16/2006
Crash: Yes
Fire: No
Vehicle Identification Number: 1GBHG314341******
Summary

AIR BAGS FAILED ON CRASH. *NM

07/22/2005
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/20/2005
Crash: No
Fire: No
Vehicle Identification Number: 1GBFH15T941******
Summary

OUR 2004 CHEVY EXPRESS VAN STALLED SERVERAL(12) TIMES WITHIN A 14 MILE DISTANCE ON THE INTERSTATE IN DENVER, CO. THE WIFE WAS ABLE TO GET IT HOME, AND WE CONTACTED THE LOCAL CHEVY DEALER (STEVENSON CHEVY, GOLDEN CO.) THE SERVICE ADVISOR ADVISED US THAT CHEVY IS HAVING A PROBLEM WITH FUEL PUMPS OVERHEATING AND IS WORKING THE PROBLEM. NO RECALL HAS BEEN ISSUED FOR THE FUEL PUMP PROBLEM FROM CHEVY. YES, THE FUEL PUMP WAS REPLACE AT SEVENSON CHEVY IN GOLDEN, CO ON 21 JULY. THIS IS OUR SECOND OCCURANCE OF A FUEL PUMP FAILURE IN A NEW CHEVY VEHICLE. OUR FIRST OCCURANCE WAS IN OUR NEW 2001 TAHOE, WHERE IT STRANDED US IN THE MIDDLE OF KANSAS, WHEN THE FUEL PUMP FAILED.

07/13/2005
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 07/11/2005
Crash: No
Fire: No
Vehicle Identification Number: 1GAGG25U241******
Summary

DT: THE VEHICLE IS A 2004 CHEVROLET EXPRESS 2500 VAN. ON 7-11-05 THE VEHICLE WAS MAKING INTERMITTENT KNOCKING NOISES. THE VEHICLE WAS STILL ABLE TO GO AT THIS POINT. THIS HAD BEEN GOING ON FOR A COUPLE OF DAYS. THE PROBLEM HAD BECAME WORSE, SO THE CONSUMER TOOK THE VEHICLE TO MIDAS. THE MECHANIC TOLD THE CONSUMER THAT THE FLY WHEEL HAD FAILED. THE CONSUMER HAD TO REPLACE THE WATER PUMP, BATTERY AND THE ALTERNATOR . *JB

07/06/2005
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/01/2005
Crash: No
Fire: No
Vehicle Identification Number: 1GCGG25U941******
Summary

THREE TIMES OUR VEHICLE ENGINE HAS ABRUPTLY STOPPED RUNNING IN CROWDED INTERSTATE TRAFFIC, ENDANGERING THE LIVES OF US AND OCCUPANTS OF ADJACENT VEHICLES. THE FIRST WAS AUGUST 7, 2004 ON INTERSTATE 40 NEAR KINGMAN AZ. OUR FIRST THOUGHT WAS THAT WE RAN OUT OF GAS, BUT THE GAUGE REGISTERED !/4 FULL AND WHEN WE ADDED GAS IT TOOK ONLY 22.8 GALLONS (31 GALLON TANK). THE SECOND WAS MAY 23, 2005 ON INTERSTATE 25 PASSING THROUGH COLORADO SPRINGS CO. THE GAS TANK WAS 3/4 FULL. FORTUNATELY, WE WERE ABLE TO COAST INTO THE RIGHT LANE AND OFF TO THE RIGHT SHOULDER WITHOUT CAUSING AN ACCIDENT. WE WERE TOWED TO TEAM CHEVROLET SERVICE DEPARTMENT (719-380-6020) IN COLORADO SPRINGS WHO FOUND "LEAN CODE", SUSPECTED FUEL PUMP PROBLEM, BUT VEHICLE SEEMED OK IN 2 ROAD TEST DRIVES. ON RETURN HOME TO ALBUQUERQUE, GALLES CHEVROLET SERVICE DEPARTMENT (505-766-6800) FOUND CODES P0174, P0171 AND P0300. THEY REPLACED FUEL PUMP MODULE (PART NUMBER 89060662, *MODULE 3.107) AT MILEAGE 8,826 (JUNE 9-16, 2005). THE THIRD TIME WAS ON JULY 1, 2005 ON INTERSTATE 40 APPROACHING WILLIAMS AZ IN THE MIDDLE OF HEAVY TRUCK TRAFFIC TRAVELING AT INTERSTATE SPEED LIMIT (75 MPH). WE WERE IN THE LEFT LANE ADJACENT TO GUARDRAIL WITH NO LEFT HIGHWAY SHOULDER AND WE NARROWLY ESCAPED CAUSING A MULTI-VEHICLE CRASH. THIS TIME WE WERE TOWED TO TYRRELL-MARXEN CHEVROLET SERVICE DEPARTMENT (928-774-5268) IN FLAGSTAFF AZ. THEY FOUND "CODES P0171 AND P0174 TRACED TO FAULTY FUEL MODULE". THEY REPLACED FUEL MODULE (PART NUMBER 88965421 MODULE KI 3.107) AT MILEAGE 10875 (JULY 2, 2005). WE LIKE OUR ROADTREK 170 POPULAR (CLASS B CONVERSION VAN), BUT AFTER THESE THREE (3) SERIOUS AUTOMOTIVE SYSTEM FAILURES (PLUS WIPER MOTOR FAILURE) WE HAVE SERIOUS CONCERNS ABOUT SAFETY OF US & OTHERS WHEN THESE THINGS OCCUR UNEXPECTEDLY IN HEAVY, HIGH-SPEED INTERSTATE TRAFFIC.

06/29/2005
Components: STEERING
Incident Date: 06/17/2005
Crash: No
Fire: No
Vehicle Identification Number: 1GAHG35U841******
Summary

LEFT FRONT WHEEL DISENGAGED FROM VAN AT 55 MILES PER HOUR ON THE INTERSTATE DUE TO A NUT FALLING OFF OF THE SPINDLE. THIS WAS A VERY DANGEROUS AND COSTLY SITUATION.

0 Recalls

for 2004 CHEVROLET EXPRESS 3500 15 PASSENGER

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