EN

2005 Buick LaCrosse 4-DR

5
Recalls
311
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

311 Complaints

for 2005 BUICK LACROSSE
02/10/2021
Components: STEERING
Incident Date: 07/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532551******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STEERING WHEEL BECAME DIFFICULT TO STEER. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SMART CHEVROLET CADILLAC BUICK GMC (3 SMART DR, WHITE HALL, AR 71602, (870) 543-2200) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE STEERING COLUMN HAD DETACHED FROM THE STEERING WHEEL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT WAS CONCERNED ABOUT THE SAFETY OF DRIVING THE VEHICLE. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 09E005000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.

10/21/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 10/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532951******
Summary

I WAS DRIVING ON THE HIGHWAY GOING 50MPH AND THE CAR STALLED AND WENT DOWN TO 20MPH AND IT SHUT OFF. I WAS ABLE TO GET IT STARTED AGAIN AND WAS ONLY ABLE TO GO 20MPH ALL THE WAY HOME. MY CAR INSURANCE APP HAS ENGINE ALERTS AND IT STATED IT IS THE THROTTLE/PEDAL POSITION SENSOR/SWITCH 'D'/'E' VOLTAGE CORRELATION. THE THE ALERT STATED IT WAS URGENT BECAUSE IT DECREASES THE ENGINE PERFORMANCE AND THE ENGINE MAY ENTER LIMP HOME MODE. I WAS VERY LUCKY NO CARS WHERE BEHIND ME WHEN THIS HAPPENED.

09/08/2020
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 07/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532051******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE DOORS FAILED TO OPEN FROM INSIDE THE VEHICLE. THE CONTACT WAS LOCKED INSIDE THE VEHICLE FOR AN HOUR. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM ALLOWED OTHER COMPONENTS TO FUNCTION INCLUDING THE WINDSHIELD WIPERS, THE HEATER, AND THE DOOR LOCKS. THE CONTACT RESEARCHED AND WAS CONCERNED THAT THE SYSTEM WAS HACKED. THE VEHICLE OCCASIONALLY FAILED TO START OR TURN OVER. THE ENGINE WAS PREVIOUSLY REPLACED AT THE CONTACT'S EXPENSE. THE CONTACT WAS ONCE LOCKED INSIDE THE VEHICLE AND ALMOST SUFFERED FROM HEAT EXHAUSTION. THE CONTACT STATED HE WAS DISABLED. JEFF KEY MOTORS (2889 US HIGHWAY 431, ANNISTON, AL 36206, (256) 820-0280) WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE AFTER A MONTH OF DIAGNOSING THE VEHICLE WHILE THE VEHICLE WAS IN THEIR CUSTODY. THE CONTACT STATED THAT THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DISMISSED THE ISSUE STATING THAT THEY ONLY DEALT WITH NEWER VEHICLES. THE FAILURE MILEAGE WAS UNAVAILABLE. *BF THE CONSUMER STATED LOCKED IN CAR AND ALMOST DIED DUE TO HEAT. *TR

06/26/2020
Components: AIR BAGS
Incident Date: 06/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562551******
Summary

WITHIN THE LAST FEW YEARS I HAVE NOTICED THE AIRBAG LIGHT HAS BEEN COMING ON INTERMITTENTLY, EVERY MONTH OR SO FOR A FEW HOURS TO A DAY. WHILE AT THE DEALER I WAS TOLD TO BRING IT BACK WHEN THE LIGHT IS ON. THIS HAPPENS WHEN I START THE CAR TO MAKE A TRIP TO A STORE OR OTHER DAILY DRIVES. THE PROBLEM IS GETTING TO THE DEALER WITH IT ON. *TR

09/22/2019
Components: AIR BAGS
Incident Date: 08/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532451******
Summary

AIRBAG LIGHT IS ON

08/28/2019
Components: AIR BAGS
Incident Date: 07/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532351******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 45 MPH OVER A BUMP IN THE ROAD, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CONKLIN FANGMAN BUICK GMC (LOCATED AT 3200 MAIN ST, KANSAS CITY, MO 64111, (816) 759-0853), WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,421.

07/01/2019
Components: AIR BAGS
Incident Date: 06/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532951******
Summary

2005 BUICK LACROSSE AIRBAG LIGHT TENTATIVELY TURNS ON. THIS MODEL HAS AIRBAG RECALL.

05/27/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 05/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE537251******
Summary

IGNITION IT STARTS AND IT DONT START I SEE RECALL FOR MY YEAR CAN SOMEONE CONTACT ME TO LET ME KNOW IF I NEED TO HAVE RECALL DONE

05/10/2019
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 05/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532651******
Summary

WHILE DRIVING THE CAR DOWN THE ROAD IT WILL "RANDOMLY" SHUT OFF. GIVING NO INDICATION OTHER THEN DIMMING LIGHTS. NEITHER THE DEALERSHIP OR THE GARAGE I WENT TO CAN EXPLAIN IT. THE POWER STEERING DOESNT WORK AND HAS ALMOST CAUSED ME TO CRASH ON THE HIGHWAY AND TOWN ROADS.

11/28/2018
Components: AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 01/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532251******
Summary

I DON'T KNOW WHAT THOSE ARE

10/25/2018
Components: ELECTRICAL SYSTEM
Incident Date: 03/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE567451******
Summary

I WAS DRIVING MY CAR EVERYTHING WAS PERFECTLY WORKING.I PARKED FOR THE NIGHT BEHIND MY HOUSE NO PROBLEMS. I WENT TO DRIVE MY CAR THE NEXT MORNING AND ALL OF THE DASH GAUGES AS WELL AS THE REVERSE LIGHTS WERE OUT. I TOOK IT TO AN AUTO REPAIR SHOP WITH NO EXPLANATION AS TO WHAT WAS GOING ON. THE CLUSTER PANEL WAS REPLACED WITH NO LUCK OF THE PROBLEM BEING RESOLVED. FUSES WERE REPLACED ALSO. THIS IS NOT ONLY UPSETTING BUT IT IS ALSO DANGEROUS. I CAN NOT AND DO NOT DRIVE THE CAR BECAUSE OF THIS ISSUE. HOW DO I KNOW HOW MUCH GAS I HAVE OR HOW FAST I AM TRAVELING. AFTER DOING SOME RESEARCH, THIS IS A PROBLEM THAT HAS COME UP BEFORE WITH NO SOLUTION. SOMETHING NEEDS TO BE DONE ABOUT THIS ISSUE.

10/01/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
Incident Date: 02/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532251******
Summary

MY HEAD LIGHTS WON'T COME ON AND MY AIR BAG LIGHT COMES ON AND OFF ALL DAY LONG WHILE DRIVING.

09/12/2018
Components: POWER TRAIN
Incident Date: 04/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE537051******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE SHIFTED ABNORMALLY. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 118,000. *TT CONSUMER STATED TRANSMISSION STOPPED WORKING. UPDATED 11/20/18*JB

09/07/2018
Components: UNKNOWN OR OTHER
Incident Date: 08/10/2018
Crash: No
Fire: No
Summary

MY TCS & ABS LIGHTS WILL NOT GO OFF. I AM UNABLE TO GET A LOT OF POWER AFTER STOPPING & MY CRUISE CONTROL WILL NOT ENGAGE. ??? THIS SEEMS TO BE A VERY COMMON PROBLEM IN ALL BUICK LACROSSES. RECALL?????

06/14/2018
Components: AIR BAGS,SEATS
Incident Date: 02/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562551******
Summary

I BELIEVE MY CAR IS INVOLVED IN THE BUY BACK . I HAVE LEATHER SEATS AND AIRBAG LIGHT ILLUMINATES INTERMITTENTLY WHEN ITEMS ARE PLACED ON SEAT. I HAVE TO SMACK THE PASS SEAT BOTTOM THEN A FEW MOMENTS LATER THE LIGHT GOES OFF I WOULD LIKE INFO ON MY CONCERN DUE TO NO REPLACEMENT PARTS ARE AVAILABLE.

04/14/2018
Components: STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 03/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE567051******
Summary

MY STEERING SEEMS TO BE LOOSE WAY TO MUCH PLAY I'VE TIGHTENED A BOLT ON BOTTOM OF STEERING ARM THING TWICE STILL IS COMING LOOSE DIFFICULT TO STEER ALSO SEEMS TO BE MISSING RUBBER OR DEFECTIVE PRICES .WILL CRASH CAN'T CONTROL CAR .STABILITY CONTROL ISSUES OVER AND OVER ALSO TC. AND AIR BAGS ARE FAULTY.IN MOTION MAJOR STEERING PROB.

12/19/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE537251******
Summary

TAKATA RECALL

11/26/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 11/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE567051******
Summary

I SMELL SOMETHING LIKE BURNING WIRES. THE TRANSMISSION LIGHT IS ON. AUTOMATIC SHIFTING JERKS. I AM AFRAID OF BEING STRANDED SOMEWHERE. I AM 70 YEARS OLD AND NEED MY CAR TO BE RELIABLE.

09/11/2017
Components: SERVICE BRAKES
Incident Date: 09/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562851******
Summary

THE ANTI BRAKE LOCKING SYSTEM IS BECOMING ACTIVE WHEN DRIVING WITH UNBEARABLE SQUEAKING HAD BRAKES AND ROTORS LOOKED AT AND THEY ARE GOOD

08/16/2017
Components: EXTERIOR LIGHTING
Incident Date: 08/14/2017
Crash: No
Fire: No
Summary

HAD MY DAUGHTER'S 2005 BUICK LACROSSE HDM REPLACED FOR THE RECALL AND 3 MONTHS LATER THE LOW-BEAMS WENT OUT AGAIN. I TOOK THE CAR BACK TO THE DEALER AND THEY SAID THE RECALL WAS DONE AND NOW I WOULD HAVE TO PAY. THE HDM FAILED WHILE MY DAUGHTER WAS DRIVING HOME AT NIGHT.

08/14/2017
Components: EXTERIOR LIGHTING
Incident Date: 12/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532551******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS DID NOT ILLUMINATE WHEN THE VEHICLE WAS STARTED. THE CONTACT STATED THAT THE FAILURE WAS REPAIRED PER AN UNKNOWN RECALL IN OCTOBER OF 2016. AN UNKNOWN DEALER WAS CONTACTED AND STATED THAT THE FAILURE WAS NOT RECALL RELATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.

08/01/2017
Components: SEAT BELTS
Incident Date: 05/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532251******
Summary

IF SOMEONE SITS IN THE FRONT SEAT THEN SNAPS SEAT BELT THEN GETS OUT OF CAR THE SEAT BELT LITE STAYS ON AS IF THE WEIGHT IS OFF.

07/31/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532051******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE OPERATING THE VEHICLE, THE IGNITION SWITCH EXPERIENCED UNINTENDED ROTATION, WHICH CAUSED THE VEHICLE TO SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE LINWOOD BUICK DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION LOCK CYLINDER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

07/10/2017
Components: AIR BAGS
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562951******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG WARNING SENSOR ILLUMINATED INTERMITTENTLY. THE CONTACT INFORMED THE LOCAL DEALER (NEW MEADOW MOTORS LOCATED AT 390 STATE RD, WEST BATH, ME) AND WAS REFERRED TO A CONTRACTOR FOR DIAGNOSTIC TESTING. THE MECHANIC DIAGNOSED THAT IT WAS JUST A SENSOR, WHICH DID NOT NEED TO BE REPLACED. THE CONTACT WAS ADVISED NOT TO PLACE HER PURSE ON THE PASSENGER SEAT. IN ADDITION, THE CONTACT LOCATED NHTSA CAMPAIGN NUMBER: 06V417000 (AIR BAGS), BUT WAS UNABLE TO VERIFY IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.

04/25/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532051******
Summary

I MADE A STOP AT THE STOP SIGN ON RIDGE HILL DR AND HICKORY HILL RD. AS I TURN LEFT ON HICKORY HILL RD MY CAR STARTED TO MAKE A LOUD KNOCKING SOUND FROM THE MOTOR. SO I STAYED TRAVELING THE SAME DIRECTION ON HICKORY HILL RD TO THE AUTO ZONE ON THE RIGHT THAT'S LOCATED ON HICKORY HILL RD AND WINCHESTER RD. I PURCHASED IGNITION COILS, WIRES, AND SHARK PLUG FOR MY VEHICLE. I GET ON HICKORY HILL RD HEADING TO RAINES RD. I GET THE RED LIGHT ON HICKORY HILL RD AND RAINES RD I STARTED TO SMELL SOMETHING BURNING INSIDE THE VEHICLE. THE LIGHT TURNS GREEN AS I TRAVEL DOWN HICKORY HILL RD I STARTED TO SEE SMOKE COMING FROM UNDER MY TWO FRONT SEATS. I MADE A RIGHT ON RIDGE HILL DR TO GET OUT THE VEHICLE AT MY RELATIVE HOME. I CALLED A MECHANIC TO DO THE LABOR ON THE VEHICLE JUST IT WAS STILL IN THE SAME CONDITION AFTER THE NEW PARTS. SO I CAME TO MY VEHICLE TO GET MY PERSONAL ITEMS THAT THURSDAY APRIL 20,2017 I NOTICE A DEEP BURN LOCATION ON THE MIDDLE OF THE CARPET. I THEN PULL THE FRONT CARPET UP AND I SEEN EVERYTHING IN THE MIDDLE OF THE VEHICLE WAS BURNED.

04/06/2017
Components: VISIBILITY/WIPER
Incident Date: 04/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532X51******
Summary

THE DRIVER'S SIDE WINDSHIELD WIPER STOPPED MOVING WHILE THE PASSENGER SIDE WAS STILL WORKING. THE SPLINES IN THE DRIVER'S SIDE ARM WERE STRIPPED. I TRIED TO FIND A REPLACEMENT ARM, BUT GM HAS DISCONTINUED THE PART & NO AFTERMARKET SUPPLIERS HAVE ONE AVAIALBLE. SEEMS WRONG TO HAVE A 12 YEAR OLD CAR THAT CAN NOT BE DRIVEN IN THE RAIN OR SNOW. GM NEEDS TO KEEP MAKING PARTS OR RELEASE THE PATENT & LET OTHER COMPANIES MAKE THEM.

02/07/2017
Components: AIR BAGS
Incident Date: 02/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532251******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED DEALER DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED; HOWEVER, THE CONTACT WAS UNSURE OF THE DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,600. UPDATED 03/16/17*LJ

12/27/2016
Components: EXTERIOR LIGHTING
Incident Date: 12/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE537751******
Summary

LOW BEAM HEADLIGHTS ARE OUT, ALSO NO DAYTIME RUNNING LIGHTS. THEY GO OUT AT RANDOM, WITHOUT WARNING. REPLACED HDM MODULE, DID NO HELP.

12/07/2016
Components: ELECTRICAL SYSTEM
Incident Date: 11/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532451******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. ON ONE OCCASION, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, SPECIFIC DETAILS COULD NOT BE PROVIDED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS INITIALLY INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NEVER REPAIRED AND THE RECALL WAS CLOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,037.

10/08/2016
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 07/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562151******
Summary

MY CAR SHUTS DOWN WHILE DRIVING. MY DASH WILL DISPLAY "SERVICE TRACTION CONTROL SYSTEM, REDUCED POWER, STARTING DISABLE" I MUST PULL OFF THE ROAD; CAR SHUTS DOWN, NOW IT HAS TROUBLE RESTARTING AFTER THIS OCCURS. MY COMPUTER DOESN'T RETAIN THE CODES FOR THIS ISSUE. MY DEALER MECHANIC & PERSONAL MECHANIC CANNOT FIND THE PROBLEM. HAVE SPENT $1000 WITHIN THE PAST 2 MONTHS ON THIS. STILL NOT FIXED. DANGEROUS TO DRIVE THIS CAR. OCCURS INTERMITTENTLY; NO PATTERN. I AM PAYING FOR A CAR I CANNOT DRIVE. VERY UPSETTING. PLEASE HELP.

09/28/2016
Components: EXTERIOR LIGHTING
Incident Date: 09/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532251******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLAMPS FAILED TO OPERATE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING), BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE CONNECTOR FAILED TWICE AFTER HAVING THE RECALL REPAIR PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.

09/26/2016
Components: AIR BAGS
Incident Date: 03/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562251******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT A FAULT CODE COULD NOT BE RETRIEVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

08/17/2016
Components: VISIBILITY/WIPER
Incident Date: 11/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532751******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/12/2016
Components: EXTERIOR LIGHTING
Incident Date: 03/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532351******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 45 MPH, THE LOW BEAM HEADLAMPS FAILED TO OPERATE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

07/13/2016
Components: EXTERIOR LIGHTING
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE567951******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/05/2016
Components: EXTERIOR LIGHTING
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532651******
Summary

2005 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS STILL ON BACK ORDER TO REPAIR HEAD LAMP DRIVER MODULE RECALL NOTICE. *SMD THE CONSUMER STATED THE HEAD LAMP WAS FINALLY REPLACED. *JB UPDATED 09/22/16.*JB

06/28/2016
Components: EXTERIOR LIGHTING
Incident Date: 05/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532951******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE NOTIFICATION INDICATED THAT THE PARTS WERE AVAILABLE; HOWEVER, THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/27/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/15/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 2G4WD562351******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLAMPS FAILED TO ILLUMINATE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE BATTERY WAS REPLACED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE BATTERY WIRE CONNECTOR CAUGHT ON FIRE AFTER THE BATTERY WAS REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.

06/22/2016
Components: STRUCTURE
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562251******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE ROOF SEALANT WAS FRACTURED AND CAUSED WATER TO LEAK INTO THE VEHICLE. AS A RESULT, THE INSTRUMENT PANEL AND THE GEAR SHIFTER WERE DAMAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

06/22/2016
Components: POWER TRAIN
Incident Date: 06/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE567051******
Summary

"TAKATA RECALL" WE BOUGHT A USED 2005 BUICK LACROSSE FOR OUR SON IN APRIL 2016; AT FIRST IT RAN PERFECT AND THEN WE NOTICED A THUMP WHEN CHANGING GEARS (AUTOMATIC TRANSMISSION). TWO WEEKS AGO MY SON WAS GOING TO THE STORE AND "DRIVE" STOPPED WORKING. NOW IT IS SITTING IN THE YARD AND WILL ONLY GO INTO 1ST AND 2ND GEAR AND REVERSE. IT WILL NOT GO INTO DRIVE.

06/21/2016
Components: EXTERIOR LIGHTING
Incident Date: 05/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532051******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLAMPS FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V755000 (EXTERIOR LIGHTING) AND 15V319000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000. PARTS DISTRIBUTION DISCONNECT.

06/14/2016
Components: ENGINE
Incident Date: 05/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE567851******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING THE VEHICLE, SMOKE APPEARED UNDERNEATH THE HOOD. THE CONTACT SMELLED A BURNING WIRE AND THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND HAD IT TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE DEALER DIAGNOSED AND REPLACED THE COIL AND SPARK PLUGS. AFTER THE CONTACT DROVE HOME WITH THE VEHICLE, IT DID NOT START AGAIN AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THERE WAS A PROBLEM WITH THE ENGINE CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,159.

06/02/2016
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 04/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532251******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE DOORS LOCKED UNEXPECTEDLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

05/25/2016
Components: EXTERIOR LIGHTING
Incident Date: 12/08/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 5 MPH, THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

05/23/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE537X51******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO WAIT APPROXIMATELY 3 TO 7 MINUTES BEFORE THE VEHICLE COULD BE RESTARTED AND DRIVEN. THE VEHICLE WAS ONLY ABLE TO BE DRIVEN FOR SHORT AMOUNTS OF TIME BEFORE IT WOULD STALL AGAIN WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE'S MAIN COMPUTER WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 179,000....UPDATED 06/30/16 *BF *CN

04/28/2016
Components: ELECTRICAL SYSTEM
Incident Date: 11/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532X51******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. UPDATED 06/15/16*LJ *CN

04/26/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532351******
Summary

MARCH 2016 DROVE CAR OVER LOCAL HIGHWAY TO LOCAL MALL AND PARKED. RETURNED TO CAR AFTER SHOPPING TO HEAD HOME AND CAR WOULD NOT START. APPEARED TO BE DEAD. CALLED TOWING COMPANY. WHEN THEY OPENED THE HOOD TO ATTEMPT TO JUMP START, NOTICED HORRIBLE BURNING SMELL AND TOW DRIVER POINTED OUT THAT WIRES APPEARED BURNED AND SHARED THAT SOMETHING WAS VERY WRONG. TOWED CAR TO OWN REPAIR SHOP. IT WAS FOUND THAT THE FUSE BOX IN THE ENGINE WAS COMPLETED FRIED ALONG WITH THE ATTACHED WIRING AFFECTING THE COMPUTERS, ETC. SUGGESTED CALL TO INSURANCE COMPANY AS WOULD COST THOUSANDS OF DOLLARS TO FIX AND EVEN THEN NO GUARANTEE IT WOULD WORK PROPERLY AGAIN. INSURANCE COMPANY DECLARED CAR TOTAL LOSS AND WOULD NOT PAY AS IT CAME UNDER THE 'MECHANICAL FAILURE' CLAUSE. UPON FURTHER INVESTIGATION FOUND THAT THERE IS A RECALL 14V755 THAT DISPLAYS ONLY WHEN SEARCHING BY VIN. THE RECALL STILL DISPLAYS THAT 'REMEDY NOT YET AVAILABLE'. ALSO FOUND ENTRIES IN SAFERCAR.GOV OF SAME SITUATION HAPPENING TO OTHERS WITH THE ENGINE CATCHING FIRE. NEVER RECEIVED NOTICE OF THIS RECALL. UNAWARE OF THIS RECALL, WAS HAVING AN ISSUE WITH THE LIGHTS NOT WORKING PROPERLY 8/2015 AND HAD OWN REPAIR SHOP REPLACE THIS MODULE ON 8/2015 WHICH CORRECTED THE PROBLEM. CAR IN OVERALL EXCELLENT CONDITION AND NOW RENDERED USELESS.

04/18/2016
Components: AIR BAGS
Incident Date: 04/11/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 65 MPH, THE FRONT PASSENGER SIDE AIR BAG LIGHT REMAINED ILLUMINATED WHETHER THE SEAT IS OCCUPIED OR NOT. THE FAILURE OCCURRED NUMEROUS TIMES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 69,016.

04/07/2016
Components: EXTERIOR LIGHTING
Incident Date: 04/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562851******
Summary

HEADLIGHTS ARE NOT COMING ON, I HAVE TO PUT THE HIGH BEAMS ON WHEN I DRIVE AT NIGHT.

04/05/2016
Components: EXTERIOR LIGHTING
Incident Date: 11/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562151******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/20/16*LJ *TR

04/04/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/29/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE LOST POWER AND THE STEERING WHEEL LOCKED WITHOUT WARNING. THE CONTACT SLOWED DOWN, STOPPED, AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO PERFORMED AN IGNITION SWITCH RECALL REPAIR ON THE VEHICLE. THE DEALER DID NOT DO ANYTHING AND STATED THAT THE RECALL WAS FOR THE KEY AND NOT THE IGNITION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 153,000. THE VIN WAS NOT PROVIDED.

03/31/2016
Components: EXTERIOR LIGHTING
Incident Date: 09/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532651******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) AND STATED THAT THE PART NEEDED TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/31/2016*LJ UPDATED 06/09/16.*JB

03/24/2016
Components: EXTERIOR LIGHTING
Incident Date: 03/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532951******
Summary

RE: NHTSA CAMPAIGN 15V519000 (GM SAFETY RECALL 14291). THIS PROBLEM RESULTS IN FAILURE OF HEADLIGHTS. I RECEIVED LETTER FROM GM IN SEPTEMBER 2015. IT INDICATED THAT A PERMANENT SOLUTION WAS NOT YET AVAILABLE. TODAY I CHECKED WITH GM AND THEY INDICATED THE PERMANENT SOLUTION IS NOT YET AVAILABLE AND FURTHERMORE THEY HAVE NO SCHEDULE FOR COMPLETION. OBVIOUSLY, HEADLIGHT FAILURE IS A SIGNIFICANT SAFETY CONCERN (WHICH HAS HAPPENED TWICE TO ME). FOR GM NOT TO HAVE DEVELOPED A PERMANENT SOLUTION, OR APPARENTLY EVEN A SCHEDULE FOR DOING SO, IS EXTREMELY DISAPPOINTING.

03/21/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532951******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 15 MPH, THE VEHICLE STALLED. THE FAILURE OCCURRED ONLY WHEN DRIVING OVER A BUMP IN THE ROAD. IN ADDITION, THE IGNITION SWITCH FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE IGNITION KEY WAS REPLACED, BUT THE IGNITION SWITCH WAS NOT REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 153,043.

03/14/2016
Components: EXTERIOR LIGHTING
Incident Date: 09/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532151******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/29/16*LJ THE CONSUMER STATED THE HEADLIGHTS WERE BADLY DAMAGED AND THERE WAS AN ODOR INSIDE THE VEHICLE. UPDATED 08/02/16. *JB

03/14/2016
Components: EXTERIOR LIGHTING
Incident Date: 03/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532151******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEEDS DURING NIGHT; THE HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE HDM AND THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/31/2016*LJ *TR

03/14/2016
Components: EXTERIOR LIGHTING
Incident Date: 09/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE567051******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE REMEDY WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/02/2016
Components: SERVICE BRAKES
Incident Date: 09/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562351******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V291000 (SERVICE BRAKES, HYDRAULIC). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

03/01/2016
Components: WHEELS
Incident Date: 02/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE567551******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE CHROME WHEELS ASSOCIATED WITH THE FRAMING WAS WEARING PREMATURELY ON THE OUTSIDE OF THE TWO FRONT TIRES. THE DEALER WAS NOTIFIED WHERE IT WAS DIAGNOSED THAT THE 17-INCH CHROME A STAR WHEELS/FRAMING NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE WHEELS CONSTANTLY LOST AIR PRESSURE AND 10 TO 15 POUNDS OF AIR HAD TO BE PLACED BACK INTO THE TWO FRONT TIRES DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. UPDATED 04/22/16*LJ THE CONSUMER STATED THE CHROME WHEELS CRACKED, WHICH LED TO THE WHEELS LEAKING. UPDATED 05/04/16.*JB

02/24/2016
Components: EXTERIOR LIGHTING
Incident Date: 09/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532151******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLAMPS FAILED TO FUNCTION INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE CONTACT RECEIVE A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/23/2016
Components: EXTERIOR LIGHTING
Incident Date: 09/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532851******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000(EXTERIOR LIGHTING); HOWEVER, THE REMEDY OR PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/12/2016
Components: EXTERIOR LIGHTING
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532251******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 35 MPH, THE HEADLIGHTS SUDDENLY SHUT OFF. APPROXIMATELY 12 SECONDS LATER, THE LIGHTS ILLUMINATED AGAIN. THE NEXT DAY, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V75500 (VISIBILITY). THE VEHICLE WAS TAKEN TO THE DEALER WHO INSTALLED A TEMPORARY REMEDY BECAUSE THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

02/10/2016
Components: EXTERIOR LIGHTING
Incident Date: 03/20/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE ATTEMPTING TO TURN ON THE HEADLAMPS, THEY FAILED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.

02/08/2016
Components: ELECTRICAL SYSTEM
Incident Date: 11/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532051******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE HEADLIGHT BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000. THE VIN WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/08/2016
Components: VISIBILITY
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE567X51******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/28/2016
Components: EXTERIOR LIGHTING
Incident Date: 09/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE537251******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/15/16*LJ UPDATED 04/28/16/ *JB

01/21/2016
Components: EXTERIOR LIGHTING
Incident Date: 09/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562351******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/04/16*LJ

01/13/2016
Components: EXTERIOR LIGHTING
Incident Date: 08/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532751******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE LOW-BEAM HEADLAMPS BECAME INOPERABLE WITHOUT WARNING. THE CONTACT STATED THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTS) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/11/2016
Components: EXTERIOR LIGHTING
Incident Date: 07/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532351******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) BUT THE PART WAS NOT AVAILABLE FROM THE DEALER FOR SEVERAL MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PART NOT BEING AVAILABLE AND WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/11/2016
Components: EXTERIOR LIGHTING
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532451******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/07/2016
Components: POWER TRAIN
Incident Date: 01/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532851******
Summary

WHILE SITTING AT RED LIGHT WOULD NOT MOVE ON GREEN, HAD CHECKED COULD NOT FIND PROBLEM. THEN DURING MERGING ONTO HIGHWAY LOST ALL POWER, ALMOST GOT HIT. THEN STARTING SURGING. TO DEALER AGAIN, COULD FIND NO PROBLEM. KEPT ACTING UP, IT WAS THE TRANSMISSION AGAIN. THIS IS THE 2ND REBUILD ON THIS VERY MUCH USED TRANSMISSION MODEL IN GM VEHICLES.

01/06/2016
Components: EXTERIOR LIGHTING
Incident Date: 12/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532651******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE ACTIVATED WHILE DRIVING VARIOUS SPEEDS AND UNEXPECTEDLY FAILED TO ILLUMINATE. THE HIGH BEAMS WERE ACTIVATED IN ORDER TO CONTINUE DRIVING. THE VIN WAS INCLUDED IN A RECALL FOR THE EXTERIOR LIGHTING; HOWEVER, A TEMPORARY REMEDY WAS PERFORMED. THE FAILURE RECURRED THREE DAYS AFTER THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

12/31/2015
Components: EXTERIOR LIGHTING
Incident Date: 12/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532751******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED, BOTH LOW BEAM HEADLAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,374. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/29/2015
Components: EXTERIOR LIGHTING
Incident Date: 12/09/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 2G4WC532551******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL BURNING ODOR EMITTING FROM THE VENTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A WIRE WAS BURNING AND WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE REMEDY WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000. VIN TOOL CONFIRMED PARTS NOT AVAILABLE.

12/28/2015
Components: EXTERIOR LIGHTING
Incident Date: 09/01/2015
Crash: No
Fire: No
Summary

HEADLAMPS DON'T WORK AT ALL

12/28/2015
Components: EXTERIOR LIGHTING
Incident Date: 08/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532851******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS SEIZED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING, VISIBILITY); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/21/2015
Components: EXTERIOR LIGHTING
Incident Date: 09/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE537351******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/21/2015
Components: EXTERIOR LIGHTING
Incident Date: 06/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532251******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO RESPOND INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

12/15/2015
Components: EXTERIOR LIGHTING
Incident Date: 09/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532851******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/01/2015
Components: EXTERIOR LIGHTING
Incident Date: 09/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532451******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/30/2015
Components: EXTERIOR LIGHTING
Incident Date: 11/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532X51******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/20/2015
Components: EXTERIOR LIGHTING
Incident Date: 07/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532051******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 55 MPH, THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHTS SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 167,000.

11/18/2015
Components: EXTERIOR LIGHTING
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532951******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE LOW BEAM HEADLAMPS FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/06/2015
Components: STEERING
Incident Date: 07/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE567451******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE BACKING OUT OF THE DRIVEWAY AND TURNING THE STEERING WHEEL, THERE WAS AN ABNORMAL NOISE THAT CAME FROM THE STEERING COLUMN WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE KNUCKLE AT THE BOTTOM OF THE STEERING COLUMN WAS NOT EQUIPPED WITH A GREASE FITTING AND WAS THE CAUSE OF THE ABNORMAL NOISE. THE ENTIRE STEERING COLUMN WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

10/22/2015
Components: EXTERIOR LIGHTING
Incident Date: 11/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532951******
Summary

2005 BUICK LACROSSE. CONSUMER REQUESTS REIMBURSEMENT FOR HEADLIGHT RECALL NOTICE. *SMD

10/20/2015
Components: EXTERIOR LIGHTING
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532851******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/14/2015
Components: ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
Incident Date: 10/12/2015
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNED A 2005 BUICK LACROSSE. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER AND THE BRAKES FAILED. THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNAVAILABLE.

10/14/2015
Components: STEERING
Incident Date: 10/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532851******
Summary

SWAY BAR CRACKED BOTH ENDS. THIS REPAIR SHOP CLAIMS THEY REPLACE 2-3 SWAY BARS ON GM VEHICLES PER MONTH.

10/05/2015
Components: EXTERIOR LIGHTING
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE537751******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/21/2015
Components: SEATS
Incident Date: 08/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532X51******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT'S VIN WAS ASSOCIATED WITH THE RECALL AS OF NOVEMBER 25, 2014. THE CONTACT STATED THAT THE RECALL REMEDY WAS NOT AVAILABLE. IN ADDITION, THE CONTACT REPORTED THAT THE FRONT PASSENGER SEAT SENSOR WOULD NOT DETECT AN OCCUPANT WHEN THE SEAT WAS OCCUPIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 141,405.

09/21/2015
Components: EXTERIOR LIGHTING
Incident Date: 06/27/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 2G4WD532251******
Summary

TLA* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM HEADLAMPS FAILED AND THE HIGH BEAM HEADLAMPS WERE ENGAGED IN ORDER TO VIEW THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEADLAMP DRIVER MODULE WAS MELTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 290,000. UPDATED 11/04/15*LJ CONSUMER REPLACED HDM TWICE, FAILED AGAIN AFTER RECEIVING RECALL. SOLD CAR UPDATED 05/15/18*JB

09/20/2015
Components: EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532851******
Summary

THERE ARE NO INCIDENTS AT THIS TIME OF FOR THIS COMPLAINT, GENERAL MOTORS SHOULD ALSO BE HELD FINANCIALLY RESPONSIBLE FOR THE REPLACEMENT OF HIGH-BEAM BULBS AS THEY WILL BURN OUT AS A RESULT TO NOT HAVING A REMEDY AS OF YET TO REPAIR/REPLACE THE HDM FOR MY VEHICLE AS WELL AS THE OTHER GM OWNERS. I WORK AT NIGHT AND NEED MY HEADLIGHTS TO BE IN PROPER OPERATING ORDER. PLEASE MAKE GM ALSO RESPONSIBLE FOR THE REPLACEMENT OF THE HIGH-BEAM BULBS ON ALL THE VEHICLES THAT PERTAIN TO THIS "RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE" AN IS UNACCEPTABLE TO THE CONSUMER OF THE AFFECTED 2005 ' 2009 MODEL YEAR BUICK LACROSSE VEHICLES; CERTAIN 2006 ' 2008 SAAB 9-7X AND ISUZU ASCENDER VEHICLES; CERTAIN 2006 ' 2007 BUICK RAINIER, CHEVROLET TRAILBLAZER AND GMC ENVOY VEHICLES; CERTAIN 2007 PONTIAC GRAND PRIX VEHICLES; AND CERTAIN 2006 CHEVROLET TRAILBLAZER EXT AND GMC ENVOY XL VEHICLE OWNERS.

09/17/2015
Components: EXTERIOR LIGHTING
Incident Date: 10/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532151******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 45 MPH AT NIGHT, THE HEADLIGHTS FAILED TO PROVIDE SUFFICIENT LIGHTING IN ORDER TO VIEW THE ROAD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

09/14/2015
Components: EXTERIOR LIGHTING
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532X51******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 40 MPH, THE LOW BEAM HEAD LAMPS FAILED TO ILLUMINATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 11/19/15*LJ

09/09/2015
Components: STEERING
Incident Date: 08/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532451******
Summary

THE POWER STEERING WAS VERY TIGHT AND REQUIRED A LOT OF EFFORT TO TURN THE WHEEL. THE MECHANIC SAID THE CAR NEEDS A NEW RACK AND PINION, HOSE AND ALIGNMENT. VERY COSTLY. ...UPDATED 11/04/15 *BF

09/09/2015
Components: SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 11/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE537351******
Summary

S10- DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT REGARDING ASSISTANCE WITH A SAFETY RECALL OF A 2005 BUICK LACROSSE. *SMD THE CONSUMER STATED THE AIR BAG LIGHT WOULD COME ON AND THEN GO OFF. THE DEALER STATED IT WOULD COST $150 TO REPLACE THE AIR BAG MODULE FOR THE DRIVER AND PASSENGER SIDE. ALSO, THE VEHICLE STALLED SLIGHTLY WHEN DRIVING UP A SHORT HILL. THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE DEALER CONCLUDED THE FENDER WAS RUBBING ON THE TIRE WHEN TURNING LEFT AND THEY SIMPLY RE-POSITIONED THE RIGHT FRONT FENDER. ON ONE OCCASION, WHEN THE CONSUMER STARTED THE VEHICLE, HE HEARD A STRANGE NOISE AND THE STEERING WHEEL WOULD NOT TURN. THE VEHICLE WAS TOWED TO THE DEALER. IT WAS DETERMINED, THE POWER STEERING PUMP, TRANSMISSION, WATER PUMP AND ENGINE WERE ALL LEAKING FLUIDS. ALSO, THE WHEEL BEARING NEEDED TO BE REPLACED. *JB UPDATED 12/17/15 *JB

09/08/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532551******
Summary

FOR MONTHS PRIOR AT NIGHT MY LOW BEAMS WOULD DIM AND GET BRIGHTER PERIODICALLY. THEN AS I WAS DRIVING ONE MORNING I BEGAN TO SMELL AN ELECTRICAL BURNING SMELL. LUCKILY I WAS ON MY WAY HOME WHICH WAS LESS THAN A HALF MILE AWAY. WHEN I GOT HOME I OPENED THE HOOD AND SAW SMOKE COMING FROM THE FUSE BOX. I IMMEDIATELY DISCONNECTED THE NEGATIVE BATTERY CABLE AND PROCEEDED TO INVESTIGATE WHAT HAPPENED. UPON FURTHER INVESTIGATION THE HDM MODULE HAD FAILED AND WAS MELTED RIGHT INTO THE FUSE BLOCK. IF I HAD DRIVEN ANY LONGER THAN I DID I FEEL LIKE MY CAR WOULD HAVE CERTAINLY CAUGHT FIRE. LUCKILY I GOT HOME SAFE AND PREVENTED ANY FURTHER DAMAGE FROM MY CAR.

08/26/2015
Components: EXTERIOR LIGHTING
Incident Date: 08/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562451******
Summary

WHEN DRIVING HOME FROM A MEETING ABOUT 30 MILES FROM HOME MY HEADLIGHTS WENT OUT. I TRIED TO SWITCH TO MANUAL CONTROL OF THE HEADLIGHTS IT DIDN'T WORK. THE ONLY LIGHT THAT I COULD USE MY THE TEMPORARY BRIGHT LIGHTS WHEN THERE WERE NO OTHER CARS WERE COMING IN THE OPPOSITE DIRECTION. THE FOLLOWING DAY I WENT TO GUSWEILER GM CENTER TO FIND OUT WHAT HAPPENED. THEY SAID IT WAS THE HEADLAMP DRIVER MODULE RELAY. I HAD THEM MAKE THE REPAIR AT A COST OF $160.29.

08/03/2015
Components: AIR BAGS
Incident Date: 07/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G4HP52K05U******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING AT 25 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000. THE VIN WAS NOT AVAILABLE.

07/29/2015
Components: EXTERIOR LIGHTING,AIR BAGS,SERVICE BRAKES
Incident Date: 07/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562851******
Summary

MY VEHICLE STARTED FLASHING, CHIMING, GIVING SERVICE ABS, SERVICE TC, SERVICE BRAKES MESSAGES, AIR BAG INDICATOR LIT UP,AND TURN SIGNALS STARTED HAVING LONGER AND LONGER PAUSES BETWEEN CLICKS AT RANDOM TIMES DURING A TWO WEEK PERIOD. I TOOK THE VEHICLE FOR A COMPUTER DIAGNOSTIC. I WAS NOTIFIED EVERYTHING INDICATED THE INSTRUMENT PANEL IS THE PROBLEM: THE COMPUTER IS NOT CONNECTING TO THE VARIOUS PARTS OF THE VEHICLE.

07/25/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 10/21/2014
Crash: Yes
Fire: Yes
Vehicle Identification Number: 2G4WD532151******
Summary

THE VEHICLE WAS BEING DRIVEN AT NIGHT WHEN SUDDENLY THE HEADLIGHTS WENT OUT CAUSING THE DRIVER TO LEAVE THE ROAD AS HE WAS GOING THRU A TURN AT THE TIME. LUCKILY NO ONE WAS INJURED AND THE CAR ONLY SUFFERED MINOR DAMAGE. IT HAD TO BE PULLED OUT OF THE DITCH. AFTER THE CAR WAS DRIVEN HOME LESS THAN A MILE AWAY, I OPENED THE HOOD AND SAW THAT THE FUSE BOX HAD CAUGHT ON FIRE AND A PORTION MELTED. THIS ALSO DAMAGED THE WIRING CONNECTED TO THE FUSE BOX. I AM NOT SURE WHAT OTHER COMPONENTS HAVE FAILED AS A RESULT BECAUSE THE VEHICLE HAS NOT BEEN OPERABLE SINCE. I AM CURRENTLY TRYING TO GET THE VEHICLE REPAIRED AND HAVE SPENT $300 AND COUNTLESS HOURS ON LABOR SO FAR. THIS SAME PROBLEM IS CURRENTLY BEING INVESTIGATED ON 2006 AND UP BUICK LACROSSE'S. I WOULD LIKE FOR THE 2005 MODELS TO BE INCLUDED IN THE PENDING RECALL. THE VEHICLE WAS PURCHASED SIX MONTHS PRIOR TO THE FAILURE FOR $8,000 AND NOW I AM NOT SURE IT WILL EVER RUN AGAIN.

07/20/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/20/2015
Crash: No
Fire: No
Summary

LOW BEAMS SUDDENLY BOTH WENT OUT ALONG WITH LEFT SIDE TOURING AND FOG LIGHTS

07/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE567851******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 25 MPH, THE KEY FAILED TO REMAIN IN THE RUN POSITION. THE CONTACT MENTIONED THAT THE KEY HAD NO ADDITIONAL WEIGHT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 227,605.

07/03/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 04/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532651******
Summary

WHILE RUNNING VEHICLE IGNITION SWITCH WENT OFF AND CAR WAS LEFT WITHOUT POWER STEERING AND NO MOTOR POWER. I HAVE TO MAKE A COMPLETE STOP IN ORDER TO START THE CAR AGAIN. IT ALL HAPPENS AFTER GETTING MY CAR TO GMC CAMPAIGN 14299.

06/03/2015
Components: AIR BAGS
Incident Date: 05/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532951******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON MULTIPLE OCCASIONS. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 06V417000 (AIR BAGS). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR AND AIR BAGS NEEDED TO BE REPLACED. THE CONTACT BELIEVED THIS WAS A SERIOUS SAFETY ISSUE; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

05/15/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532351******
Summary

THE DRIVERS DOOR FAILS TO UNLOCK WITH CAR IN PARK AND IGNITION OFF. AN INTERNET SEARCH INDICATES THIS IS A COMMON ISSUE WITH THIS VEHICLE. THIS ISSUE IS NOT ADDRESSED BY GM.

05/14/2015
Components: STEERING,AIR BAGS,SERVICE BRAKES
Incident Date: 08/24/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2HNYD18833H******
Summary

TL* THE CONTACT OWNED A 2005 BUICK LACROSSE. ON AUGUST 24, 2014, WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING AND BRAKES FAILED. AS A RESULT, THE VEHICLE CRASHED INTO A CONCRETE DIVIDER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED BACK, KNEE, AND NECK PAIN THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A WRECKAGE YARD BY A PRIVATE TOW COMPANY. THE CONTACT RECEIVED A RECALL NOTIFICATION AFTER THE CRASH OCCURRED FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNKNOWN.

04/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/22/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 2G4WC532551******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE MAIN WIRING HARNESS UNDER THE HOOD CAUGHT FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND TAKE THE VEHICLE TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THERE WAS NO WARNING PRIOR TO THE FIRE. THE FAILURE MILEAGE WAS UNKNOWN.

04/13/2015
Components: EXTERIOR LIGHTING
Incident Date: 06/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 4TAWM72N6YZ******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 65 MPH, THE LOW BEAM HEAD LAMPS FAILED TO FUNCTION. THE CONTACT INDEPENDENTLY REPLACED THE HEAD LAMP BULBS; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEAD LAMP BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.

03/24/2015
Components: SUSPENSION
Incident Date: 03/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532951******
Summary

PREMATURE CORROSION CAUSED REAR STRUT TO FALL OFF AND CUT DRIVER'S SIDE REAR TIRE. REPLACED 1 TIRE, REAR STRUTS, REAR SPRINGS AND REAR SWAY BAR LINKS. MECHANIC SAID THIS FAILURE WAS "UNUSUAL." I WAS VERY LUCKY THAT THIS DID NOT CAUSE AN ACCIDENT. THE REPAIRS COST $917.46. THIS EXPENSE WAS COMPLETELY UNEXPECTED. I WASH WINTER SALT OFF OF THE CAR REGULARLY. PARTS, DESIGN, OR BOTH ARE FLAWED. *TR

03/23/2015
Components: EXTERIOR LIGHTING
Incident Date: 06/20/2013
Crash: No
Fire: No
Summary

THE 2005 BUICK LACROSSE EXHIBITS EXACTLY THE SAME HDM RELAY FAILURE AS DESCRIBED IN NHTSA CAMPAIGN NUMBER: 14V755000. THE HDM MODULE CAN OVERHEAT AND FAIL WHICH CAUSES THE HEADLIGHTS OR DAYTIME RUNNING LIGHTS TO FAIL TO LIGHT. IN THE OVERHEATING SITUATION THE HDM RELAY SEEMS TO SHUNT THE BATTERY CURRENT WHICH CAUSES ENOUGH HEAT TO MELT THE FUSE PANEL, AND KILLING THE BATTERY. I HAVE REPLACED THE FUSE PANEL, AND RELAY AND WITH NEW EQUIPMENT AND THE LIGHTS WORKED AGAIN. THE HDM MODULE HAS SINCE FAILED AGAIN AT 69000 MILES, ALTHOUGH I CAUGHT IT BEFORE THE FUSE PANEL WAS MELTED. EXPAND NHTSA CAMPAIGN NUMBER: 14V755000 TO INCLUDE 2005 BUICK LACROSSE VEHICLES AS WELL. *TR

03/10/2015
Components: EXTERIOR LIGHTING
Incident Date: 09/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532851******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING AT NIGHT, THE HEADLIGHTS TURNED OFF INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. UPDATED 04/13/15*LJ THE CONSUMER STATED EACH TIME THE LIGHTS WENT OUT, IT WOULD BE FOR A FEW MINUTES BEFORE THEY CAME BACK ON. UPDATED 6/29/2015*JS

03/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2014
Crash: No
Fire: No
Summary

2005 BUICK LACROSSE. CONSUMER WRITES ON BEHALF OF PARENTS VEHICLE IGNITION RECALL PROBLEMS. *SMD THE CONSUMER STATED HIS PARENTS NOTICED THE DOOR LOCKS WERE NOT LOCKING PROPERLY. PRIOR TO THE FIRST VISIT, WHEN THE VEHICLE WAS PUT IN PARK, ALL OF THE DOORS WOULD UNLOCK. AFTER THE FIRST VISIT, THEY WOULD HAVE TO SHUT THE VEHICLE OFF, REMOVE THE KEY AND AFTER REMOVING THE KEY ALL OF THE DOORS WOULD UNLOCK. AFTER THE SECOND VISIT, THE DOORS WORKED PROPERLY, BUT WHEN THE CONSUMERS MOTHER WENT TO START THE VEHICLE WITH THE REMOTE START THE FOLLOWING MORNING, IT DID NOT WORK. THE REMOTE START WORKED PRIOR TO THE RECALL. AFTER THE THIRD VISIT, THE CONSUMERS FATHER WAS GIVEN TWO KEYS AND TWO TRANSMITTERS. THE DEALER INFORMED HIM, THEY COULD NO LONGER HELP HIM AND THE ONLY WAY THE PROBLEM COULD BE CORRECTED WAS TO PURCHASE TWO NEW KEYS, TWO NEW TRANSMITTERS AND THE REPROGRAM EACH AT A COST OF $ 390.00. THE CONSUMERS PARENTS CALLED ANOTHER DEALER AND WAS QUOTED A PRICE A $100 CHEAPER. THE VEHICLE WAS REPAIRED. *JB

02/14/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 09/19/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 2G4WC532951******
Summary

DRIVING DOWN THE ROAD LOST LOW BEAM HEADLIGHTS AS WELL AS DAY TIME LIGHTS , SMELLED SMALL BURNING ODOR AND DISCOVERED THE HEADLIGHT CONTROL IN THE FUSE PANEL TO BE OVER HEATING AND BEGINNING TO BURN A HOLE IN THE FUSE PANEL UNDER THE HOOD. HAVE READ OF THIS HAPPENING TO SEVERAL OF THESE CARS WITH THE FUSE PANEL BEING THE DIRECT SOURCE DUE TO WIRES SHORTING OUT INTERNALLY, WHY IS THIS CAR NOT INCLUDED IN THE RECENT RECALL? *TR

02/03/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532751******
Summary

GM SENT OUT A RECALL FOR THE BUICK LACROSSE 2005. THE RECALL WAS TO FIX AN ISSUE THAT CAUSED THE CAR TO SWITCH OFF AT RANDOM WHILE RUNNING CAUSING FOR POTENTIAL CRASH AND LACK OF AIRBAGS TO WORK AND OTHER POSSIBLE HAZARDS. THEY RECOMMENDED THAT WE TAKE ANY THINGS OFF OF THE KEY RING OTHER THAN THE KEY WHEN IN DRIVE. I HAD NEVER EXPERIENCED THE ISSUE OF MY CAR TURNING OFF ON ITS OWN PREVIOUS TO RECEIVING THIS RECALL. BEING PROACTIVE I TOOK MY CAR TO THE WILKINS GMC BUICK DEALERSHIP LOCATED AT 6913 RITCHIE HIGHWAY, GLEN BURNIE, MD 21061 IN ORDER TO HAVE THE RECALL SERVICED. WHILE HAVING THE RECALL FIXED I FOUND OUT FROM A SERVICE WORKER AT THE DEALERSHIP THAT THE RECALL FIX IS ONLY A CHANGE IN THE KEY. ONCE THE RECALL FIX WAS COMPLETED I LEFT AND A WEEK LATER HAD THE ISSUE OF THE CAR TURNING OFF WHILE DRIVING OCCUR. I CALLED THE DEALERSHIP TO SEE IF THEY WOULD LIKE TO TAKE A LOOK AT THE KEY TO ENSURE THE FIX WAS PROPERLY DONE, THEY INFORMED ME IT WAS PROPERLY DONE AND NO NEED TO COME IN. I THEN CALLED GM CORPORATE AND WAS TOLD THEY HAVE NO RECALL ON THE IGNITION PART (THE REAL PROBLEM) AND THE KEY SHOULD HAVE FIXED THE ISSUE. I WAS GIVEN NO ASSISTANCE FOR THE TRUE CAUSE OF THE PROBLEM AND AM VERY DISAPPOINTED IN THE LACK OF QUALITY AND QUALITY ASSURANCE FROM THIS COMPANY. MY CAR HAS PROGRESSIVELY GOTTEN WORSE AND NOW WILL BARELY STAY ON WITHOUT THE KEY TURNING TO THE OFF POSITION. I HAVE DONE RESEARCH AND SPOKEN WITH MANY MECHANICS WITH ALL OF THE INFORMATION POINTING TO THE NEED FOR A NEW PROPER RECALL ON THE IGNITION ITSELF AND NOT THE KEY. *TR

01/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE567251******
Summary

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT IMMEDIATELY AFTER BEING REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), THE ENGINE LOST POWER. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,460.

01/20/2015
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 01/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562X51******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE MAKING A RIGHT TURN AT LOW SPEEDS, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

01/05/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/04/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE CONTACT MENTIONED THAT UNKNOWN WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS A REDUCED ENGINE POWER AND STARTER DELAY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 112,380.

12/31/2014
Components: EXTERIOR LIGHTING
Incident Date: 10/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532X51******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED WHEN DRIVING. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPLACED THE HEAD LAMP CONTROL MODULE. THE CONTACT STATED THAT THE HIGH BEAMS WERE REQUIRED IN ORDER TO VIEW THE ROAD WHEN THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. UPDATED 3/12/15*CN UPDATED 10/8/2015*JS

12/23/2014
Components: AIR BAGS
Incident Date: 12/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE537X51******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE PASSENGER SIDE PRESENCE SYSTEM MODULE FAILED CAUSING THE AIR BAG WARNING LIGHT TO ILLUMINATE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,513. UPDATED 03/10/15*LJ UPDATED 9/11/2017*CN

12/22/2014
Components: EXTERIOR LIGHTING
Incident Date: 12/05/2007
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC562951******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHT BULBS WERE BURNING PREMATURELY. IN ADDITION, THE CONTACT MENTIONED THAT THE LIGHTS IN THE INSTRUMENT PANEL FLICKERED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEADLIGHT BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,973.

12/03/2014
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 11/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532X51******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 10 MPH, THE HEADLIGHTS WENT OUT, WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. UPDATED 1/7/15*CN

12/03/2014
Components: AIR BAGS
Incident Date: 04/28/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2G4WD532551******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE GOING THROUGH AN INTERSECTION, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER'S SIDE OF HER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A NECK INJURY AND WAS KNOCKED UNCONSCIOUS, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

12/02/2014
Components: EXTERIOR LIGHTING
Incident Date: 10/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532351******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 30 MPH, THE LOW BEAM HEADLIGHTS SHUT OFF INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

11/18/2014
Components: SERVICE BRAKES
Incident Date: 07/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562551******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 45 MPH AND ENGAGING THE BRAKES, THE VEHICLE PULLED TO THE RIGHT AND HESITATED TO STOP. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

11/17/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532451******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11/13/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE567651******
Summary

2005 BUICK LACROSSE SENT IN COPIES OF HER RECALL NOTICE.*CW THE CONSUMER STATED SHE WAS INVOLVED IN AN ACCIDENT AND NO LONGER OWNS THE VEHICLE.

11/12/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 08/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532551******
Summary

THIS HAS HAPPENED MULTIPLE TIMES, WHEN DRIVING AT NIGHT, THE HEADLAMPS WILL GO OFF. THERE ARE OTHER TIMES THAT DURING THE DAY, THE MESSAGE CENTER DISPLAY, RADIO AND HVAC DISPLAYS WILL GO EXTREMELY DIM. IS THIS A FAULT WITH THE DAYLIGHT SENSOR? REGARDLESS, I DO NOT APPRECIATE HAVING A CAR GO DOWN THE ROAD WHERE THE HEADLAMPS GO OUT. I COULDN'T SEE. I WAS ABLE TO TURN ON THE HIGH BEAMS AND COULD SEE AGAIN. NEXT TIME I STARTED THE CAR, EVERYTHING WAS FINE. I AM ENTERING THIS INFORMATION FOR MY MOTHER. *TR

11/05/2014
Components: EXTERIOR LIGHTING
Incident Date: 11/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532251******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE HEADLIGHTS SHUT OFF WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

11/04/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE567451******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT EXPERIENCED THE FAILURE ON SEVERAL OCCASIONS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER STATED THE PART WAS UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000.

11/04/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532151******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE HAD NOT EXHIBITED THE FAILURE.

10/30/2014
Components: SERVICE BRAKES
Incident Date: 10/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562X51******
Summary

THE ABS ACTIVATES EARLY WHEN TRYING TO STOP AT LOW SPEEDS, THERE WAS A SIGNIFICANT LOSS OF BREAKING FORCE WHEN COMING TO A STOP AT LOW SPEEDS. ABS AND TRACTION CONTROL LIGHT COMES ON INTERMITTENTLY. PROBLEM WAS CORRECTED AFTER CORRODED WHEEL SPEED SENSOR WAS REPLACED. *TR

10/29/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE537851******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED OVER A TRAIN TRACK, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE KEY INDEPENDENTLY RELEASED FROM THE IGNITION. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CONTACT STATED THAT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,356.

10/21/2014
Components: EXTERIOR LIGHTING
Incident Date: 03/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532X51******
Summary

WHILE DRIVING AT NIGHT LOW BEAMS STOP WORKING. HIGH BEAMS WORK. NUMEROUS COMPLAINTS ARE LOCATED ON VARIOUS WEBSITES OF SAME ISSUE. DEALERS CANT FIX. *TR

10/16/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532251******
Summary

NO INCIDENT/ACCIDENT. I RECEIVED A NOTICE IN THE MAIL IN AUGUST TO RECALL MY BUICK. I AM GETTING NERVOUS AS IT'S NOW OCTOBER AND NO "SECOND LETTER" TO SCHEDULE REPAIR. WHAT'S UP?! *TR

10/15/2014
Components: SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE537851******
Summary

2005 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO IGNITION KEY AND BRAKE PADS RECALL NOTICES. *SMD THE CONSUMER STATED THE ROTORS WERE MADE OF POOR MATERIAL. WHICH RESULTED IN PREMATURE WARPING. JUST PRIOR TO PURCHASING THE VEHICLE, THE DEALER CLAIMED THEY REPLACED ALL OF THE BRAKES. HOWEVER, A FEW WEEKS LATER, SOMETHING CAUSE THE CONSUMER TO BRAKE HARD, AND THAT ACTION CAUSED THE STEERING WHEEL TO BREAK AWAY FROM THE CONSUMERS HANDS AND THE VEHICLE WENT INTO A WILD SKID. HE ALMOST WENT INTO A DITCH, BUT MANAGED TO GET CONTROL OF THE VEHICLE. *JB

10/14/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532951******
Summary

2005 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO SAFETY RECALL REPAIRS. *TGW THE IGNITION SWITCH WAS REPLACED. *JB

10/10/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532251******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/09/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532551******
Summary

I RECEIVED A RECALL NOTICE 14V355 FOR THE IGNITION SWITCH. PARTS WERE NOT AVAILABLE AT THE TIME I RECEIVED THE NOTICE. IT'S BEEN TWO MONTHS SINCE I RECEIVED THE NOTICE. COVERT AUTO GROUP IN AUSTIN TX SAYS THERE ARE STILL NO PARTS AVAILABLE. I BELIEVE IT'S TAKING TOO LONG TO RESOLVE THIS UNSAFE CONDITION. *TR

10/09/2014
Components: STEERING
Incident Date: 09/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE567151******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING A VARIOUS SPEEDS, THE POWER STEERING SENSOR LIGHT ILLUMINATED AS THE POWER STEERING MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING WAS FAULTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

10/07/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532451******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING, THE LOW BEAM HEADLIGHTS SHORTED AND TURNED OFF ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE TECHNICIAN DIAGNOSED THAT THE RELAY SWITCH AND WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

10/06/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532451******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/05/2014
Components: STRUCTURE
Incident Date: 01/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE537451******
Summary

BOTH OUTSIDE DOOR HANDLES ON LEFT DRIVER SIDE AND BACK PASSENGER SIDE HAVE FALLEN APART WHEN OPENED. EACH OCCURRENCES HAS HAPPENED AT DIFFERENT TIMES. ABOUT A YEAR APART. MY CONCERN IS WHAT IF THERE WAS AN ACCIDENT WITH CHILDREN IN THE BACK SEAT AND I WAS UNABLE TO OPEN THE DOOR. SAME WITH THE DRIVER SIDE. I HAVE BEEN DRIVING 65 YEARS AND NEVER HAD DOOR HANDLES FALL APART. (MORE CHEAP QUALITY WE PAY FOR). THIS CAN'T BE HAPPENING TO JUST ME!! *TR

10/02/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532451******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/14/2014 *CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 04/29/2015 *JS

10/01/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562051******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/29/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562151******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/01/14*LJ

09/25/2014
Components: STEERING,STRUCTURE
Incident Date: 06/22/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2G4WD562X51******
Summary

I WAS ON MY WAY BACK HOME WHICH IS ROCHESTER, NY. I WAS COMING FROM PORSMOUTH, VA. FROM BURYING MY MOTHER WHICH SHE PASS ON JUNE 3, 2014. I HAD A CAR ACCIDENT ON JUNE 22, 2014. A CAR WAS COMING OVER INTO MY LANE FROM THE LEFT LANE CUT ME SHORT, I TRIED NOT TO HIT THE CAR TURN MY CAR TO THE RIGHT BUT THE CAR HIT MY CAR AND MADE MY CAR GO OUT OF CONTROL WENT TO THE LEFT AND HIT THE CENTER CONCRETE BARRIER WITH THE LEFT FRONT PORTION OF MY CAR, THEN I VEERED ACROSS BOTH LANES AND STRUCK THE EAST ROCK EMBANKMENT BEFORE MY CAR COMING TO REST IN THE LEFT LANE OF TRAVEL FACING NORTH. THE CRASH OCCURRED NORTHBOUND ON L-476 PA TURNPIKE AT 0850 HOURS. MY DAUGHTER AND I WAS HURT IN THAT CRASH. WE WENT TO THE HOSPITAL WE HAD TO DO THERAPY AND AS OF SEPTEMBER 25 2014 I AM STILL GOING TO THERAPY. THE CAR THAT I WAS IN THE CRASH WITH WAS MY BUICK LACROSSE 2005. THE CAR KEY JUMP OUT OF THE IGNITION ON TOP OF THE DASHBOARD AND THE KEY WAS BENT INTO THE SHAPE OF A HORSE SHOE AND MY CAR WAS TOTAL IN THAT CRASH. *TR

09/19/2014
Components: ENGINE
Incident Date: 07/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532751******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED, BUT WAS ABLE TO BE RESTARTED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

09/19/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532551******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO START THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT IT WAS NOT CONFIRMED IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

09/17/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE567151******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

09/16/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/07/2014
Crash: No
Fire: No
Vehicle Identification Number: V1N2G4WC532******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT WAITED FOR TWO MONTHS FOR THE RECALL REPAIR BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/16/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532951******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/16/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562151******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/16/2014
Components: STEERING,AIR BAGS
Incident Date: 09/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532751******
Summary

I BROUGHT MY CAR TO MY MECHANIC FOR REGULAR INSPECTION. I HAVE A STRANGE NOISE IN THE STEERING BASE WHEN I TURN THE WHEEL OR APPLY THE BRAKES. HE TOLD ME IT WAS IN THE STEERING COLUMN AND MY AIRBAG LIGHT COMES ON AND WILL NOT GO OFF. I FOUND THAT THERE WAS A RECALL FOR THE BRAKE PEDAL PUSHROD RETAINER AND I WENT TO THE BUICK DEALERSHIP AND THEY TOLD ME THERE WAS NO PROBLEM,YET I HAVE A VEHICLE HISTORY SUMMARY FOR IT. HOW CAN I GET IT FIXED IF THEY DENY IT? *TR

09/15/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562551******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/11/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532451******
Summary

2005 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO IGNITION RECALL PARTS ISSUE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. RECALL # 14V355000.*JB

09/05/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532151******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART THAT WAS NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

09/05/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532351******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/03/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532451******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED THE NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/02/2014
Components: STEERING,SUSPENSION
Incident Date: 09/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532451******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL AND FRONT END OF THE VEHICLE BEGAN TO SHAKE. THE CONTACT ALSO STATED THAT THE VEHICLE VEERED TO THE RIGHT. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE REPAIRS WERE UNKNOWN AND THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

08/27/2014
Components: STEERING
Incident Date: 08/26/2014
Crash: No
Fire: No
Summary

PULLED INTO PARKING LOT AND LOST POWER STEERING. LOTS OF CLUNKING AND GRINDING JUST PRIOR. MECHANIC SAYS POWER STEERING HOSES, RACK AND PINION AND TIE RODS. YET ANOTHER PROBLEM WITH THIS VEHICLE. GM WAS AWARE ENOUGH OF THE PROBLEM THAT THEY PUT A SUPERVISOR ON THE LINE BUT SAID THAT IT IS OUT OF WARRANTY NOW, SO IT'S NOT THEIR PROBLEM. GOING TO TRY TO WORK WITH LOCAL GUYS TO GET OUT OF IT. NOT SINKING ANOTHER PENNY INTO THIS CAR. IF THIS HAD HAPPENED ON THE HIGHWAY, I'D BE DEAD. *TR

08/21/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562051******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS UNAWARE OF WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/20/2014
Components: ELECTRICAL SYSTEM,STRUCTURE,VEHICLE SPEED CONTROL
Incident Date: 06/05/2009
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532951******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD DECELERATE OR ACCELERATE INDEPENDENTLY WITHOUT WARNING. THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL MALFUNCTIONED AND FAILED TO DISPLAY THE CORRECT READINGS FOR THE SPEEDOMETER AND FUEL GAUGE. IN ADDITION, THE SUN ROOF WAS LEAKING, THE REAR PASSENGER DOOR WOULD NOT OPEN AND THE AIR CONDITIONER WAS CONTINUOUSLY ON ALTHOUGH THE CONTROL WAS TURNED TO THE OFF POSITION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM RECURRED. THE VEHICLE WAS NOT INSPECTED FOR THE DOOR OR THE AIR CONDITIONER UNIT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE APPROXIMATELY FAILURE MILEAGE WAS 30,000.

08/20/2014
Components: STEERING,SUSPENSION,SERVICE BRAKES
Incident Date: 08/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE537051******
Summary

BROKEN STABILIZER BAR, SWAY BAR LINKS AND BUSHINGS WERE REPLACED.SEVERAL DAYS LATER THERE WAS LEAKAGE UNDER THE DRIVERS SIDE OF CAR. AFTER CHECKING FLUIDS ALL SEEMED IN ORDER. BUT LEAKAGE CONTINUED UNTIL I ASSUME FLUID WAS LOW OR OUT. NOW I NOTICE A STEERING WHEEL SQUEAL WHENEVER I TURN THE STEERING WHEEL, REGARDLESS OF LOW OR HIGH SPEED. I UNDERSTAND POWER STEERING IS STILL A PROBLEM. WHEN WILL THERE BE A RECALL? *TR

08/19/2014
Components: ENGINE
Incident Date: 04/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532451******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

08/19/2014
Components: AIR BAGS
Incident Date: 08/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562051******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG SENSOR ILLUMINATED AND CONTINUED TO FLASH OFF AND ON INTERMITTENTLY WHEN THE VEHICLE WAS DRIVEN OVER A BUMP IN THE ROAD. THE DEALER STATED THAT A SENSOR LOCATED INSIDE THE FRONT PASSENGER SEAT HAD MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. UPDATED 09/21/15*LJ THE CONSUMER RECEIVED AN ESTIMATE OF $2,000 TO FIX THE AIR BAG SYSTEM. UPDATED 10/14/15. *JB THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED ON AN INTERMITTENT BASIS, REGARDLESS OF THE SEAT WAS OCCUPIED. UPDATED 04/20/16. *JB

08/19/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532351******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/19/2014
Components: ENGINE AND ENGINE COOLING
Incident Date: 08/01/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE DEALER STATED THAT THE CATALYTIC CONVERTER AND ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

08/18/2014
Components: AIR BAGS
Incident Date: 08/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562351******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG LIGHT INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

08/18/2014
Components: AIR BAGS
Incident Date: 07/02/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2G4WD532051******
Summary

I WAS CROSSING HWY 90 IN LAKE CITY, FL. I CHECKED BOTH WAYS AND NO TRAFFIC WAS COMING. AS I WAS GOING INTO THE MALL A CAR CAME OUT OF NO WHERE AND HIT ME ON THE PASSENGER SIDE I DID NOT SEE HER HIT ME. IT TOTALED MY CAR AND THEY BLAMED ME FOR THE ACCIDENT. THE AIR BAG DID NOT DEPLOY...UPDATED 08-26-14 *BF UPDATED 8/29/2014 *JS

08/12/2014
Components: AIR BAGS
Incident Date: 08/18/2008
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562251******
Summary

THE AIR BAG MODULE IN MY LACROSSE IS BEING REPLACED FOR THE FOURTH TIME. IT FAILED THE FIRST TIME AROUND 40,000 MILES AND WAS REPLACED UNDER THE WARRANTY. IT FAILED AGAIN AROUND 80,000 AND I PAID TO HAVE IT REPLACED AROUND $900.00. I NOW HAVE 117,647 MILES ON THE CAR AND IT IS BEING REPLACED AGAIN. GM SAID THEY WOULD PAY $500.00 OF THE REPAIR COST. I DON'T KNOW WHAT IS CAUSING THESE MODULE BREAK BUT IT WOULD SEEMS THAT THIS WOULD BE A PART THAT RARELY BREAKS. I BELIEVE THE SOURCE OF THE PROBLEM HAS NEVER BEEN ESTABLISHED AND THAT IT WILL GO OUT AGAIN IN 30,000 MILES. THE UNIT IS LOCATED UNDER THE DRIVERS SEAT AND BELIEVE THAT HE WIRING IS SHORTING OUT ON THE SEAT TRACK. IF THE RED INDICATOR IS ON AN I MOVE MY SEAT IT GOES OUT IN LESS THAN A MINUTE. I HAVE ADVISED GM OF THIS BUT NO ACTION ON THEIR PART. *TR

07/29/2014
Components: SERVICE BRAKES
Incident Date: 07/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532651******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE BRAKES FAILED. THE CONTACT ALSO STATED THAT THE DRIVER HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,150.

07/29/2014
Components: SUSPENSION
Incident Date: 07/20/2014
Crash: No
Fire: No
Summary

TL* THE CONTACTS OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL NOISE HEARD AS THE CONTACT DROVE OVER A BUMP. THE CONTACT NOTICED THAT THE SWAY BAR THAT WAS ATTACHED TO THE WHEEL WAS CORRODED AND FRACTURED. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE.

07/11/2014
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
Incident Date: 10/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC562X51******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED AND THERE WAS AN ABNORMAL SOUND WHEN THE BRAKES WERE DEPRESSED. THE CONTACT ALSO STATED THAT SHE HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES BEFORE THE VEHICLE WOULD COME TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DUPLICATE THE FAILURE HOWEVER, THE MECHANIC REPLACED THE TWO FRONT WHEEL BEARING SENSORS ON THE FRONT AND THE BACK FOR A TOTAL OF SIX TIMES. THE REMEDY REPAIR FAILED AND THE ABS LIGHT WAS STILL ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. UPDATED 10/02/14*LJ UPDATED 3/10/2015 *JS

07/05/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 12/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562451******
Summary

MY DAUGHTER HAS A 2005 BUICK LACROSSE THAT THE ELECTRICAL SYSTEM SHUTS OFF DIFFERENT ITEMS THAT CAN BE DANGEROUS AT NIGHT. THE HEADLIGHTS (DIMS) WILL SHUT OFF, THE RADIO WILL TURN OFF OR THE LIGHTS FOR IT WILL DIM OR SHUT OFF, THE DASH LIGHTS DIM OR TURN OFF COMPLETELY, THEN TAKE QUITE A WHILE TO COME BACK ON. SOMETIMES IT AFFECTS ONLY DIFFERENT PARTS OF THOSE LISTED ABOVE. THE ISSUE IS WE HAVE HAD IT INTO A REPAIR SHOP AT LEAST TWICE FOR IT AND THEY HAVE REPLACE SOME PARTS THEY THOUGHT COULD CAUSE IT, BUT IT HASN'T STOPPED IT FROM HAPPENING. IT IS ONLY NOTICEABLE IN THE EVENINGS WHEN THE LIGHTS ARE NEEDED BUT IT HAPPENS AT ANY TIME BUT WHEN YOU WANT TO DUPLICATE THE PROBLEM. NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS BECAUSE WHEN WE GET IT TO THE SHOP, THE PROBLEMS ARE NO LONGER SHOWING UP. IT HAS DONE THIS FOR HER AT LEAST 6 TIMES. *TR

06/27/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532451******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT NUMBER: 35 FUSE MELTED INTO THE FUSE BOX, WHICH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

06/18/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 05/18/2008
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532651******
Summary

FROM APPROX. 60,000 MILES DRIVERS DOOR WOULD STICK IN THE LOCKED POSITION REGARDLESS OF LOCK SOLENOID ACTUATION. CYCLING DOOR LOCK SOLENOID SEVERAL TO "MANY" TIMES USUALLY LOOSENED IT UP, HOWEVER, AT 80,000 MILES IT STUCK FOR 3 DAYS. DEALER THAT REPLACED THE MECHANISM ADVISED THAT WHEN THE DOOR UNLOCKS, THERE IS A METAL GEAR IN THE DOOR LOCK MECHANISM THAT ENGAGES A PLASTIC GEAR THAT MOVES TO ENGAGE THE DOOR HANDLES (IN & OUT) SO WHEN YOU PULL ON EITHER HANDLE THE DOOR OPENS. SO, WHEN THE PLASTIC GEAR WEARS OUT, YOUR DONE. DEALER HAD TO BREAK INTO THE CAR BECAUSE THE DOOR WILL NOT OPEN WITH THIS MALFUNCTION. DRIVERS DOOR, PASSENGER DOOR AND NOW, LAST WEEK AT 180,000 MILES THE REAR DRIVER SIDE DOOR HAVE ALL MALFUNCTIONED AND NEEDED REPLACEMENT. APPROX. $250 - $300 EACH TIME DEPENDING ON NEED TO BREAK IN. SAFETY ISSUE IF YOU GET LOCKED IN WHEN IT MALFUNCTIONS. *TR

06/03/2014
Components: AIR BAGS
Incident Date: 05/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532751******
Summary

I WAS DRIVING WITH MY WIFE IN THE PASSENGER SEAT WITH HER SEAT BELT ON AND AS I SLOWED DOWN TO A STOP SIGN THE PASSENGER AIR BAG ACTIVATION LIGHT DISENGAGED, ONLY AFTER PROCEEDING THROUGH THE INTERSECTION HEADING DOWN US-26 IN NEWBERRY, FL AND REACHING ABOUT 45 MPH THE LIGHT REACTIVATED. I LOOKED UP THIS RECALL WITH THE NHTSA AND WAS TOLD BY [XXX] FROM BUICK THAT MY CAR WAS NOT LISTED AS A SUSPECT VEHICLE FOR RECALL. I WAS ALSO TOLD BY BUICK/ [XXX] THAT SHE DID NOT POSSESS THE ABILITY TO LIST MY VIN# AS A PROBLEM VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

05/05/2014
Components: EXTERIOR LIGHTING
Incident Date: 04/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532X51******
Summary

DRIVING ALONG ROAD AND LIGHTS AUTOMATICALLY SHUTS OFF ON LOW BEAM AND WHEN YOU SWITCH TO HIGH BEAMS THEY WILL STAY ON AUTOMATIC DAY RUN LIGHTS WILL SHUT OFF. REPLACED RELAY #35 AND LIGHTS WORKED FOR A COUPLE OF MONTHS AND THEY WENT OUT AGAIN AND NOW 05/04/2014 THEY ARE STILL SHUTTING OFF. *TR

10/29/2013
Components: EXTERIOR LIGHTING
Incident Date: 09/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562151******
Summary

TL* THE CONTACT OWN A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS WOULD FLICKER ON AND OFF INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 114,500 AND THE CURRENT MILEAGE WAS 115,001.

10/27/2013
Components: STEERING,SUSPENSION
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532451******
Summary

A CREAKING SOUND WAS NOTICED USUALLY WHEN TURNING THE STEERING WHEEL OR IN A CONSTANT STATE TURN MOSTLY AT SPEEDS BELOW 40 MPH. CAR WAS TAKEN TO A GM (BUICK ) DEALER GARAGE AND IT WAS DIAGNOSED AS THE RACK AND PINION. DEALER RECOMMENDED REPLACING THE RACK AND PINION, TIE RODS, POWER STEERING PUMP AND HOSE AND ALSO RECOMMENDED REPLACING THE STRUTS. I TOOK THE CAR TO A GARAGE THAT DOES MD STATE INSPECTIONS TO HAVE THE CAR INSPECTED AND THEY QUICKLY FOUND THE ISSUE....THE FRONT STABILIZER BAR WAS FATIGUE CRACKED COMPLETELY THROUGH AT THE ATTACH POINT ON ONE END AND ONLY THE BOLT WAS HOLDING IT TOGETHER. THE STABILIZER BAR WAS REPLACED AND THE NOISE WENT AWAY. IF I HAD TAKEN THE GM DEALER'S ADVICE I WOULD HAVE SPENT AT LEAST $1,850 AND STILL HAD THE PROBLEM. THE MECH. AT THE INSPECTION STATION SAYS THAT THIS IS A CHRONIC PROBLEM WITH CERTAIN GM MAKES/MODELS. *TR

08/02/2013
Components: EXTERIOR LIGHTING
Incident Date: 07/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532351******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WAS DRIVING APPROXIMATELY 3 MPH AND ACTIVATED THE HEADLIGHTS HOWEVER, THE DRIVER'S SIDE HEAD LAMP ILLUMINATION WAS EXTREMELY DIM. IN ADDITION, WHENEVER THE HIGH BEAM HEADLIGHTS WERE ENGAGED, THE DRIVER'S SIDE HEAD LAMP WOULD NOT ILLUMINATE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 107,175.

07/22/2013
Components: STEERING,POWER TRAIN
Incident Date: 07/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532952******
Summary

THIS IS THE FIFTH (5TH) TIME THE RACK AND PINION HAS GONE OUT ON THIS VEHICLE IN THE PAST THREE MONTHS - MAY 2013 THROUGH JULY 2013. THIS DOES NOT MAKE ANY SENSE - THE VEHICLE WAS REPAIRED WITH "GENUINE GM PARTS" AND STILL CONTINUES TO GO OUT IN ABOUT A WEEK AFTER INSTALL. WHEN IS SOMEONE GOING TO ADDRESS THIS ISSUE? I SEND COMPLAINT AFTER COMPLAINT TO YOU AND TO THE BUICK PEOPLE AND NOTHING IS BEING DONE. WHAT GOOD DOES IT DO TO KEEP SENDING COMPLAINTS TO YOUR AGENCY? WHAT GOOD DOES IT DO TO SEND COMPLAINTS TO BUICK AND GENERAL MOTORS - NOTHING IS GOING TO HAPPEN, NOTHING IS GOING TO BE FIXED. BAH!!!!!!! I WILL DEFINITELY NEVER PURCHASE ANOTHER AMERICAN VEHICLE AGAIN! NOTHING BUT THE RUNAROUND. IF MY NAME WAS SHAQUILLE O'NEAL THEY WOULD BE SENDING ME A BRAND NEW VEHICLE TO SHUT ME UP. *TR

07/01/2013
Components: STEERING,POWER TRAIN
Incident Date: 06/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532951******
Summary

CAR WAS REPAIRED THURSDAY, JUNE 27, 2013, PICKED UP ON THURSDAY, JUNE 27, 2013, RACK AND PINION WENT OUT FRIDAY NIGHT, JUNE 28, 2013 FOR THE FOURTH () TIME IN LESS THAN TWO MONTHS. SOMETHING NEEDS TO BE DONE ABOUT THIS DEFECT. THERE WAS NO WARNING, STEERING GOT TIGHT, PULLED OVER AND CHECKED THE FLUID, WAS EMPTY, PUT SOME MORE IN AND IT POURED OUT THE BOTTOM ON THE DRIVER'S SIDE. JUST LIKE THE OTHER THREE TIMES. *TR

06/24/2013
Components: STEERING,POWER TRAIN
Incident Date: 06/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532951******
Summary

MY SON WAS DRIVING AND THE RACK AND PINION WENT OUT AGAIN. THIS IS THE THIRD TIME IN TWO MONTHS. SOMETHING NEEDS TO BE DONE ABOUT THIS VEHICLE BEFORE SOMETHING SERIOUS HAPPENS LIKE LOST OF LIFE. *TR

05/29/2013
Components: STEERING
Incident Date: 05/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532951******
Summary

SON WAS DRIVING TO PICK UP HIS MOTHER FROM WORK. STEERING BECAME HARD TO TURN (2ND TIME IN ONE MONTH). VEHICLE WAS REPAIRED FOR RACK AND PINION PROBLEMS NOT ONE MONTH AGO. PROBLEM HAS RECURRED. GM IS AWARE THAT THERE IS A PROBLEM WITH THIS PLATFORM (SHARED WITH BUICK LUCERNE) AND CHOOSES NOT TO FIX OR ADDRESS THE PROBLEM UNTIL THERE IS LOSS OF LIFE. THE NHTSA IS AWARE THAT THERE IS A PROBLEM ALSO. *TR

05/05/2013
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 02/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532851******
Summary

I WAS DRIVING OUT INTERSTATE TAKING MY DAUGHTER AND GRANDKIDS HOME IT WAS DARK AND ALL THE SUDDEN MY HEADLIGHTS WENT OFF, HAD TO TRY AND GET PULLED OVER TO SHOULDER I WAS SCARED I WOULD WRECK BECAUSE I COULD NOT SEE WHERE I WAS GOING, GOT PULLED OVER AND AFTER TURNING CAR OFF AND ON SEVERAL TIMES FINALLY AFTER ABOUT 30 MINS OR SO MY HEADLIGHTS CAME BACK ON. I NEVER KNOW WHEN THIS IS VGOING TO HAPPEN AND IT FRIGHTENS ME TO THINK I COULD HAVE A SERIOUS ACCIDENT WITH MY 8YR OLD CHILD IN THE CAR WITH ME. THE DEALER I PURCHASED FROM WILL NOT WORK WITH ME TO GET THIS PROPERLY FIXED. *TR

05/02/2013
Components: STEERING
Incident Date: 04/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532952******
Summary

MY WIFE AND SON HAVE COMPLAINED FOR LAST COUPLE OF MONTHS THAT THE POWER STEERING IS BECOMING MORE AND MORE DIFFICULT TO TURN, MAKES FUNNY NOISES, BUMPING/THUMPING SOUND, WHEN TURNING, A LOW SOUNDING SCREECHING NO POWER STEERING FLUID. MY SON WAS DRIVING TO FOOTBALL PRACTICE THE POWER STEERING WENT OUT ON WHILE TURNING A CORNER, IMPOSSIBLE TO TURN. A CLASSMATE WITH HIM, AND TOGETHER THEY HAD TO TURN THE CAR (ALMOST WRECKING THE VEHICLE). I WENT TO GET THE CAR AND CHECKED THE FLUID LEVEL, THERE WAS NONE IN THE PUMP. I PUT SOME IN AND CHECKED UNDER THE CAR. POWER STEERING FLUID WAS POURING OUT UNDER THE DRIVER'S SIDE. AFTER FILLING IT AGAIN, THEY POWER STEERING WORKED FOR ONLY A MOMENT OR SO, SCREECHING AT THE SAME TIME AND SHORTLY THEREAFTER, IT NO LONGER WORKED. I THOUGHT IT WAS A BUSTED POWER STEERING HOSE. MY WIFE TOOK IT TO THE SHOP, THEY PUT IT UPON THE RACK AND WE WERE TOLD IT WAS THE RACK AND PINION THAT WENT OUT. THAT IT WOULD COST AROUND $700 TO REPAIR IT. THE CAR IS IN THE SHOP FOR REPAIRS AS I AM TYPING THIS - MILEAGE IS AROUND 67,500 - PROBLEM INITIALLY BEGAN (PER MY WIFE AND SON) A COUPLE OF MONTHS OR SO AGO. I DO NOT DRIVE THAT VEHICLE, OTHERWISE I PROBABLY WOULD HAVE NOTICED THE PROBLEM MUCH SOONER. THERE ARE SEVERAL BUICK VEHICLES BUILT ON THE SAME TYPE OF PLATFORM AS OUR 2005 BUICK LACROSSE THAT HAVE RECALLS. WHY IS THERE NOT A RECALL ON THIS VEHICLE SINCE THE PROBLEMS APPEARS TO BE ACROSS THE BOARD? ALMOST ALL THE COMPLAINTS I RESEARCHED ABOUT THIS PROBLEM WITH BUICK LACROSSE IS A REPEAT OF WHAT OTHERS HAVE COMPLAINED ABOUT. BUICK (GENERAL MOTORS) SHOULD ASSUME ALL RESPONSIBILITY FOR THIS DEFECT - YES I SAID DEFECT." IT IS MORE COST EFFECTIVE TO IGNORE THE PROBLEM AND WAIT UNTIL THEY ARE FORCED TO ADDRESS IT. MY BOY ALMOST HAD WRECK BEHIND IT AND GENERAL MOTORS/BUICK WON'T FIX IT UNTIL SOMEONE GETS SERIOUSLY INJURED OR KILLED. ENOUGH SAID. *TR

03/18/2013
Components: EXTERIOR LIGHTING
Incident Date: 03/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532651******
Summary

LOW BEAM HEADLIGHT STOP WORKING (BOTH). *TR

01/14/2013
Components: SUSPENSION
Incident Date: 01/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532451******
Summary

FRONT END OF CAR HAS A SLIGHT SHIMMY,AND TIRES WILL THUMP AT ALL SPEEDS. DEALER DID A FORCE BALANCE,DID NOT HELP. I HAD A FOUR WHEEL ALIGNMENT DONE.THAT HELPED ABOUT 85 PERCENT OF THE PROBLEM BUT STILL HAS A SLIGHT SHIMMY. I DON'T KNOW ABOUT THE ROTORS OR RIMS.TIRES ARE NEW. NEW WHEEL BEARINGS INSTALLED. *TR

12/14/2012
Components: EXTERIOR LIGHTING
Incident Date: 12/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC582371******
Summary

LOW BEAM HEAD LIGHTS WENT OUT WHILE DRIVING. I PULL TO THE SHOULDER CHANGED THE SWITCH SETTING FROM AUTO TO ON. THIS DID NOT HELP . I DROVE HOME ON HIGH BEAMS. AS I ENTERED THE DRIVEWAY THE LOW BEAMS CAME BACK ON. THIS IS THE SECOND TIME THE LIGHTS HAVE GONE OUT ONLY TO COME BACK ON AFTER A FEW MINUTES. *TR

10/30/2012
Components: STEERING
Incident Date: 10/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562851******
Summary

MY LOCAL BUICK DEALER REPLACED THE STEERING RACK ON MY 2005 BUICK LACROSSE CXL ON WEDNESDAY, OCTOBER 17, 2012. THE SYMPTOMS INCLUDED A LOUD WHINE WHEN ACCELERATING AFTER A LEFT TURN. A SEAL IN THE STEERING RACK LEAKED, AND THE POWER STEERING FLUID LEAKED INTO THE BOOT, BUT NOT ON TO THE GROUND. GM REFUSES TO PAY FOR THIS PROBLEM, AND I FEEL THAT IT IS A POTENTIAL SAFETY ISSUE. I BELIEVE THAT THIS STEERING RACK MAY BE COMMON TO BUICK REGAL, PONTIAC GRAND PRIX, AND CHEVROLET IMPALA. I AM THE ORIGINAL OWNER OF THIS CAR. *TR

10/18/2012
Components: STEERING
Incident Date: 09/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532351******
Summary

MY COMPLAINT IS A DUPLICATE OF ALL THE OTHER STEERING COMPLAINS. IT HAS A CRUNCHING-GRINDING SOUND AND IT IS GETTING WORSE. IT STARTED AT ABOUT 41,000 MILES. I SEE THAT IT STARTED MUCH EARLIER WITH MANY OTHER LACROSSE'S. WHAT IS WRONG WITH YOU GM??? WHY IS THERE NOT A RECALL ON THIS. I JUST PURCHASED THIS VEHICLE FROM A REPUTABLE DEALER AND OF COURSE IT STARTED JUST THREE MONTHS AFTER. I EVEN PURCHASED THE EXTENDED WARRANTY WHICH OF COURSE DOES NOT COVER THIS. I CANNOT AFFORD TO FIX THIS. I HAVE NEVER OWNED A GM BEFORE AND THOUGHT THAT THIS COULD BE MY LUCKY CAR. WRONG. *TR

03/26/2012
Components: EXTERIOR LIGHTING
Incident Date: 07/01/2011
Crash: No
Fire: No
Summary

THIS HAS HAPPENED NUMEROUS TIMES. OUR HEADLIGHTS WILL GO OUT AT NIGHT OR ANYTIME. WE WERE ALMOST IN AN ACCIDENT ON MARCH 24,2012 WITH MYSELF AND MY 2 CHILDREN BECAUSE OF THIS THERE WAS ONCOMING TRAFFIC AND I DIMMED MY LIGHT AND THEN EVERYTHING WENT BLACK I COULDN'T SEE THE ROAD AND THE OTHER CAR JUST MISSED FROM HITTING MY VEHICLE. PLEASE HELP IT IS VERY SCARY. THERE HAS BEEN A TIME THAT THIS HAPPENED AND THEN FOR 3 DAYS AFTERWARDS I STILL DIDN'T HAVE ANY LIGHTS DIM OR BRIGHT. *TR

03/20/2012
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 03/01/2008
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532251******
Summary

LOW BEAMS INTERMITTENTLY FAIL AT NIGHT, THEN SELF-RESTORE WITHIN A FEW MINUTES. HIGH BEAMS WORK. ALREADY CHANGED THE SIGNAL ARM SWITCH, THE HEADLAMP IN-DASH SWITCH, THE RELAY IN THE FUSEBOX, BOTH HEADLAMP ASSEMBLIES. HOMESTEAD CHEVROLET/CADILLAC DEALER AND VARIOUS "SMART" MECHANIC SHOPS SEEM TO BE OUTWITTED BY THIS ONE. *KB

02/20/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532051******
Summary

A COUPLE MONTHS AGO IT STALLED, WHILE MY 17 YEAR OLD DAUGHTER WAS DRIVING IT. THERE WERE NO ENGINE LIGHTS ON. THIS HAPPENED TO ME A COUPLE TIMES AND TO MY HUSBAND. IT TAKES ABOUT 2-3 MINUTES BEFORE YOU CAN START IT. THE ENGINE LIGHT WILL COME ON WHEN IT STALLS, BUT GOES OFF WHEN STARTED. WITHOUT THE ENGINE LIGHT ON, THERE IS NO THE CODE TO FIND OUT WHAT IS WRONG. ONE TIME IT STALLED AND WHEN STARTED, THE ENGINE LIGHT STAYED ON.. MY HUSBAND TOOK IT TO THE GM DEALER AND WE WERE TOLD IT WAS THE BATTERY. WE BOUGHT BRAND NEW BATTERY AND INSTALLED IT. SAME DAY THE CAR WOULD STALL. I HAVE READ MANY STORIES ABOUT THIS PROBLEM WITH THE 2005 BUICK LACROSSE. PEOPLE SEEM TO HAVE MULTIPLE PROBLEMS IT COULD BE, BUT WHEN REPLACING PARTS DOESN'T FIX THE STALLING PROBLEM. I CALLED GM AND GOT A CASE NUMBER. WE ARE TOLD TO KEEP DRIVING IT UNTIL THE ENGINE LIGHT STAYS ON SO WE CAN GET A DIAGNOSIS. WHEN THE CAR STALLS AT 20 MPH OR 55 MPH, YOU HAVE NO CONTROL OF THE VEHICLE. GM WON'T DO ANYTHING UNTIL THERE IS A DIAGNOSIS. I ASKED GM IF I COULD GET A LOANER CAR UNTIL MY CAR IS FIXED AND THEY JUST SAY THE WARRANTY IS OVER, OR IT IS A SEVEN YEAR OLD CAR, AND OF COURSE WON'T DO ANYTHING UNTIL IT ISDIAGNOSED.?? IT IS VERY DANGEROUS, ESPECIALLY IF NO WARNING LIGHTS COME ON. I DON'T DARE TO DRIVE IT. MY HUSBAND IS THE ONLY ONE WHO DRIVES IT. WE HAVE ANOTHER VEHICLE, WHICH IS GAS HOG THAT I HAVE TO DRIVE. I CAN'T AFFORD A NEW CAR. I ALSO CAN'T AFFORD TO KEEP BUYING PARTS THAT DON'T FIX THE PROBLEM.MY CAR IS PAID OFF. I AM DISABLED AND CAN'T WORK. JUST WAITING NOW FOR DISABILITY BENEFITS. MY CAR HAS LOW MILEAGE AND IS IN PERFECT CONDITION. I AM UNABLE TO DRIVE MY CAR THAT IS REGISTERED AND INSURED AND GM WILL NOT HELP ME. I THINK IT IS DANGEROUS TO TELL US TO DRIVE THE CAR UNTIL A ENGINE LIGHT COMES ON. ANY RESOLUTIONS? *TR

01/30/2012
Components: STEERING
Incident Date: 01/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532451******
Summary

THE STEERING IS BECOMING VERY STIFF. CHECKED POWER STEERING FLUID AND IT'S OK. IS THERE A HISTORY OF THIS? HAVE NOT GOTTEN ANY RECALL NOTICE OR SERVICE BULLETINS. STEERING COLUMN SEEMS TO BE TOO LOOSE AND RATTLES. *TT

12/27/2011
Components: AIR BAGS
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562451******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG LIGHT ILLUMINATED UPON STARTING THE VEHICLE WITH A PASSENGER SEATED IN THE FRONT SEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT A MECHANISM WITHIN THE FRONT PASSENGER SEAT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 53,000.

12/14/2011
Components: EXTERIOR LIGHTING
Incident Date: 09/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532X51******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT WAS DRIVING 45 MPH WITH THE HEADLIGHTS ACTIVATED WHEN THE HEADLIGHTS BEGAN TO FAIL INTERMITTENTLY. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

12/13/2011
Components: STEERING
Incident Date: 02/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532451******
Summary

DATE OF REPAIR 02/16/2011 MILEAGES: 039610 REPLACED LEFT AND RIGHT OUTER TIE RODS, DISCOVERED WORN WHEN THEY BALANCED BOTH SIDES. THERE WAS ALWAYS A CLUCKING NOISE IN THE STEERING WHEN I TOOK IT IN FOR REPAIR. AFTER THE REPAIR IT STILL RETAIN THE CLUCKING NOISE AND SO DECIDED TO GO ON LINE AND MUCH TO MY SURPRISE THERE WERE MANY COMPLAINTS ABOUT THIS CLUCKING NOISE IN THE STEERING COLUMN. WHAT I WANT TO KNOW IS THERE SOMETHING BEING DONE ABOUT THIS DEFECTIVE AND IS IT LIFE THREADING. WILL THE GOVERNMENT FORCE A RECALL TO FIX THE PROBLEM. THANK YOU *TR

05/13/2011
Components: STEERING
Incident Date: 05/09/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE537551******
Summary

ON OR ABOUT MAY 8, 2011 AT APPROXIMATELY 3 PM MY SON AND HIS FRIEND WERE DRIVING IN THE BUICK. MY SON TRIED TO TURN THE CAR AT AN INTERSECTION AND THE POWER STEERING WAS GONE. BETWEEN THE TWO OF THEM THEY WERE ABLE TO GET THE CAR TURNED. THEY DROVE THE CAR TO MY HOUSE A FEW BLOCKS AWAY. I WENT OUT AND SAW A LARGE PUDDLE OF FLUID UNDERNEATH THE CAR. I DISCOVERED THAT IT WAS POWER STEERING FLUID. I DID HAVE THIS CAR TOWED TO MY MECHANIC. MY MECHANIC INFORMED ME THAT THE HOUSE FITTING ON THE POWER STEERING FAILED. HE STATED THIS IS A RE-ENGINEERED GM PART ONLY AVAILABLE VIA GM. HE STATED THAT THE RE-ENGINEERED DESIGN DID NOT ALLOW FOR A REPLACEMENT OF THE HOSE SINCE THE PUMP WOULD ALSO NEED TO BE REPLACED ACCORDING TO GM. HE QUOTED ME $650 PARTS AND LABOR. I DID CALL GM ON OR ABOUT MAY 10 2011 AND SPOKE WITH BRIONNA. SHE ASKED ME TO HAVE THE CAR TAKEN TO A GM DEALER AT MY EXPENSE AND I WOULD HAVE TO PAY A DIAGNOSTIC FEE. I DID PAY TO HAVE THIS CAR TOWED A 2ND TIME TO COMMUNITY MOTORS. SHE STATED THEY WOULD COMMUNICATE TO SEE IF THERE WAS ANY ASSISTANCE THEY COULD OFFER. I SPOKE WITH DENNIS FROM COMMUNITY ON MAY 11 2011 AND I WAS TOLD THERE WAS A P/S STEERING FAILURE AND THE HOSE AND PUMP WOULD NEED REPLACED. "AROUND $900." WAS WHAT I WAS QUOTED. I AGAIN SPOKE WITH BRIONNA ON MAY 11 AND SHE TOLD ME THAT SHE WOULD HAVE A DISTRICT REP IN CONTACT WITH ME ONCE HE COMPLETED HIS INVESTIGATION. I SPOKE WITH LARRY ON MAY 11 WHO ASKED SOME QUESTIONS AND TOLD ME THAT HE WOULD BE IN CONTACT WITH ME. THE ENTIRE TIME THE CAR SAT AT THE GM DEALER I RECEIVED 2 CALLS A DAY ASKING ME TO AUTHORIZE THE REPAIR. I STATED THAT GM WAS INVESTIGATING THIS ISSUE AND THEY SHOULD BE IN CONTACT WITH THEM. DENNIS SAID NO ONE FROM GM HAS TOLD US THEY WILL FIX THE CAR. AS SUCH ON 5/12/2011 I DID GO PICK THIS CAR UP. PLEASE NOTE I WAS ABLE TO DRIVE THIS CAR AWAY. THE FAILURE IS NOT A COMPLETED FAILURE.

04/04/2011
Components: FUEL SYSTEM, GASOLINE,LATCHES/LOCKS/LINKAGES
Incident Date: 02/26/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE537951******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE DRIVER DOOR WOULD NOT UNLATCH AND THE CONTACT WAS UNABLE TO EXIT THE VEHICLE. THE CONTACT HAD TO EXIT THE VEHICLE THROUGH THE PASSENGER DOOR AS THE FAILURE RECURRED FOR APPROXIMATELY SIX WEEKS. IN ADDITION, THE CONTACT STATED THERE WAS OVERPOWERING GASOLINE FUMES IN THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER HAD ISSUED A VOLUNTARY RECALL BUT THE CONTACT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR MECHANIC FOR DIAGNOSIS OR REPAIRS. THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE WAS 79,400.

03/10/2011
Components: ENGINE AND ENGINE COOLING,POWER TRAIN,VISIBILITY
Incident Date: 06/01/2009
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532351******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE VEHICLE WOULD INTERMITTENTLY JERK WHEN CHANGING GEARS AND SPORADICALLY WOULD FAIL TO START. IN ADDITION, THE REAR DEFROSTER WOULD TAKE AN ABNORMALLY LONG TIME TO DEFROST THE WINDOW AND THE AIR CONDITIONING UNIT WOULD INDEPENDENTLY TURN OFF AND ON. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS UNAVAILABLE.

03/08/2011
Components: STEERING
Incident Date: 02/24/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532251******
Summary

MY VEHICLE WAS EXPERIENCING CLUNKING WHENEVER I TURNED THE STEERING WHEEL WHILE DRIVING WITH LESS THAN 35,000 MILES ON IT. IT HAD BECOME PROGRESSIVELY WORSE OVER THE PAST FEW MONTHS. THE STEERING ALSO FELT A BIT LOOSE. I CONTACTED GM FOR VEHICLE RECALLS AND THERE WAS ONE ON THE STEERING COLUMN BUT NOT FOR MY VEHICLE OR THE INTERMEDIATE SHAFT WHICH AS IT TURNS OUT WAS THE DEFECTIVE PART AND THE SHAFT WAS LOOSE INTERNALLY. GM INSISTED I GO TO A GM DEALER FOR SERVICE TO SEE IF I "MIGHT" BE ELIGIBLE FOR REPLACEMENT ASSISTANCE. I TOLD THEM I HAD A CERTIFIED MECHANIC WHO WAS CLOSER AND LESS EXPENSIVE. I OFFERED TO SEND THEM THE DEFECTIVE PART AND THEY WERE NOT INTERESTED. GM STATED WHEN I FILED MY COMPLAINT WITH THEM THAT THEY WILL NOT REVIEW ANY VEHICLE ISSUES UNLESS SERVICED BY A GM DEALER. THEY ALSO OFFERED NO OPINION WHEN I TOLD THEM GM HAS MULTIPLE SERVICE BULLETINS ON THE CLUNKING ISSUE AND THIS DEFECTIVE PART. I KNOW OF AT LEAST 15 SIMILAR COMPLAINTS FILED WITH THE NHTSA. APPARENTLY, GM WON'T TAKE OWNERSHIP OF DEFECTIVE PARTS UNLESS SOMEONE LOSES STEERING, DIES AND THEY ARE SUED. SO MUCH FOR CUSTOMER SERVICE. I AM CURIOUS HOW MANY OTHER INTERMEDIATE SHAFTS HAVE BEEN REPLACED BY GM OR OTHER MECHANICS - MAYBE HUNDREDS OR THOUSANDS. I ALSO HAD TO REPLACE TWO FRONT DEFECTIVE OUTER TIE ROD ENDS AT 30,000 MILES AND THIS IS WITH GENTLE DRIVING. LOOKS LIKE ANOTHER DEFECTIVE PART AND DANGEROUS TOO IF NOT CAUGHT IN TIME.

03/01/2011
Components: STEERING
Incident Date: 11/11/2010
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532451******
Summary

I HAVE HAD TO REPLACE THE POWER STEERING PUMP, AND STEERING INTERMEDIATE SHAFT, BOTH TIE ROD ENDS. THIS IS ALL STEERING RELATED ISSUES ON A BUICK LACROSSE 2005 THAT HAD ONLY 26,333 MILES. I FEEL THAT THIS AUTO SHOULD NOT HAVE HAD THESE PROBLEMS AT THIS MILEAGE. I SENT A COPY OF COMPLAINT TO GM THEY WILL DO NOTHING ABOUT ANY OF THESE PROBLEMS UNTIL THERE WOULD BE A RECALL. THIS IS A SAFETY ISSUE. *TR UPDATED 10/06/11. *JB

02/17/2011
Components: EXTERIOR LIGHTING
Incident Date: 12/24/2010
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562051******
Summary

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH AT NIGHT, THE CONTACT REALIZED HE COULD NOT SEE. THE HEADLIGHTS WERE AUTOMATIC AND HAD APPARENTLY TURNED OFF AFTER HE HAD BEEN DRIVING APPROXIMATELY THREE HOURS THAT NIGHT. THE CONTACT HAD TO USE THE HIGHBEAMS TO REACH HIS DESTINATION. THE CONTACT CALLED THE DEALER WHO STATED THAT THERE WERE NO RELATED RECALLS. THE FAILURE HAD BEEN OCCURRING SINCE DECEMBER 2010. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 146,000.

01/11/2011
Components: EXTERIOR LIGHTING
Incident Date: 01/01/2011
Crash: No
Fire: No
Summary

3 TIMES IN PAST MONTH LOW BEAMS HEADLIGHTS WENT OFF FOR 1-2 MINUTES AND THEN CAME BACK ON. HIGH BEAMS WORK. *TR

12/28/2010
Components: STEERING
Incident Date: 01/08/2010
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE567251******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH WHEN THE STEERING WHEEL EXHIBITED AN UNUSUAL CLICKING NOISE. IN ADDITION, WHEN APPLYING THE BRAKES THERE WAS A SLIGHT JERK FELT IN THE STEERING WHEEL AND BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT HE WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER FOR A SECOND OPINION WHERE THE TECHNICIAN STATED THAT THE STEERING COLUMN WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,500.

12/22/2010
Components: EXTERIOR LIGHTING
Incident Date: 12/20/2010
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532351******
Summary

LOW BEAM HEADLIGHTS HAVE SPONTANEOUSLY FAILED ON SEVERAL OCCASIONS WHILE DRIVING. THE PROBLEM WASN'T FIRST NOTICED UNTIL LEAVING A WELL LIGHTED THOROUGHFARE ONTO AN UNLIGHTED SIDE STREET. HIGH BEAMS CONTINUED TO WORK, BUT LOW BEAMS COULD NOT BE TURNED BACK ON. THE NEXT DAY, LOW BEAMS SEEMED TO WORK WITHOUT ANY PROBLEM, BUT THEN WENT OFF UNEXPECTEDLY AGAIN FOR NO APPARENT REASON. HAD TO DRIVE HOME WITH HIGH BEAMS FOR THE DURATION OF THE TRIP. *TR

11/27/2010
Components: STEERING
Incident Date: 11/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE537951******
Summary

MY 2005 LACROSSE HAS 25,000 MILES AND I AM ABOUT TO TAKE IT IN FOR THE THIRD TIME FOR THE STEERING COLUMN GRINDING PROBLEM. GM BETTER FIGURE SOMETHING OUT BECAUSE FORDS ARE LOOKING BETTER THAN EVER. THE STEERING COLUMN HAS BEEN REPLACED TWICE IN THE PREVIOUS VISITS. *TR

11/27/2010
Components: STEERING
Incident Date: 11/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE537951******
Summary

MY 2005 LACROSSE HAS 25000 MILES AND I AM ABOUT TO TAKE IT IN FOR THE THIRD TIME FOR THE STEERING COLUMN GRINDING PROBLEM. GM BETTER FIGURE SOMETHING OUT BECAUSE FORDS ARE LOOKING BETTER THAN EVER. ALL THEY SEEM TO DO IS LUBE THE STEERING COLUMN AND EXPECT YOU BACK LATER. *TR

11/15/2010
Components: STEERING
Incident Date: 08/15/2010
Crash: No
Fire: No
Summary

I HAVE 53000 MILES ON THIS CAR AND IT'S BEEN CLUNKING EVERY TIME I TURN THE STEERING WHEEL LEFT OR RIGHT. I'M TOLD THIS IS A PROBLEM WITH THE INTERMEDIATE SHAFT. I'LL BE GETTING IT REPAIRED AS SOON AS POSSIBLE. SHAME ON GM. THAT SAID, I'LL GUESS IM GOING WITH TOYOTA OR HONDA!! *TR

11/01/2010
Components: ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 10/30/2010
Crash: No
Fire: No
Summary

MY WIFE AND I WERE DRIVING OUR NEW (TO US) 2005 BUICK LACROSSE WITH THE REAR WINDOW DEFROSTER ON IN SANFORD, NC. IT WAS ON FOR APPROXIMATELY 10 MINUTES. THE REAR WINDOW EXPLODED INTO THE VEHICLE WHILE WE WERE DRIVING WITH WHAT APPEARED TO BE AN 8 INCH HOLE IN THE MIDDLE. WE BOUGHT THE CAR APPROXIMATELY 3 WEEKS AGO USED WITH A 30 DAY WARRANTY FROM STEVE JONES HONDA IN ABERDEEN NC. WE HAVEN'T EVEN MADE THE FIRST PAYMENT AND WE STILL HAVE A TEMPORARY TAG ON THE VEHICLE. THE DEALERSHIP REFUSED TO ASSIST IN ANY WAY WITH THE VEHICLE REPAIR AND NOW WE HAVE SPENT OVER $300 ON A NEW REAR WINDOW FOR OUR NEW CAR. THE WIRES IN THE DEFROSTER WERE OBSERVED TO BE A DIFFERENT COLOR IN THE CENTER OF THE WINDOW - DARK ORANGE / RED. THIS INCIDENT WAS VERY FRIGHTENING AND APPEARED TO SIMPLY BE A RESULT OF A MALFUNCTIONING REAR WINDOW DEFROSTER. WE HAD THE SHOP NOT HOOK UP THE DEFROSTER TO THE NEW WINDOW TO AVOID ANOTHER OF THESE INCIDENTS. WE COULD FIND NO RECALL INFORMATION FOR THIS ISSUE WITH THIS VEHICLE. THOUGH WE DID FIND ONE OTHER INCIDENT ONLINE OF THE EXACT THING OCCURRING TO A MOTHER WHO HAD THEIR INFANT CHILD IN THE BACK OF THEIR 2006 LACROSSE WHEN THIS OCCURRED. *TR

10/28/2010
Components: EXTERIOR LIGHTING
Incident Date: 10/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532451******
Summary

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 35 MPH, THE LOW BEAM HEADLIGHTS WOULD TURN ON AND OFF; THE CONTACT HAD TO STOP THE VEHICLE AND TURN THE LIGHTS OFF AND BACK ON FOR THEM TO WORK. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 44,800.

10/14/2010
Components: AIR BAGS
Incident Date: 10/07/2010
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532351******
Summary

PASSENGER AIRBAG SENSOR MODULE FAILURE/INTERMITTENT IN 2005 BUICK LACROSSE CX. *TR

09/21/2010
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 09/14/2010
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC562851******
Summary

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE DRIVER WAS DRIVING 25 MPH WHEN OTHER DRIVERS BEGAN TO FLASH THEIR LIGHTS AT HER. THE VEHICLE WAS PULLED OVER AND THE DRIVER NOTICED THE HEADLIGHTS WERE NOT WORKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE RELAY WITHIN THE ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE HAS NOT RECURRED. THE FAILURE MILEAGE WAS 107,450 AND THE CURRENT MILEAGE WAS 107,650. UPDATED 01/06/11 *BF

08/22/2010
Components: STEERING
Incident Date: 09/25/2009
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE537451******
Summary

I HAVE A NOISY STEERING COLUMN, TOOK IT TO THE DEALER THIS IS WHAT I WAS TOLD: LUBE LOWER STEERING SHAFT RUBBER SEAL, SLIGHT IMPROVEMENT. WILL HAVE TO DISASSEMBLE STEERING COLUMN TO ELIMINATE ALL NOISES." THERE WAS NO IMPROVEMENT AND THE NOISE SEEMS TO BE GETTING WORSE. OF COURSE THAT DEALER IS OUT OF BUSINESS DUE TO GM ELIMINATION OF DEALERSHIPS. NOT SURE WHAT MY NEXT RECOURSE SHOULD BE, I JUST HOPE IT IS SAFE TO DRIVE. HAVE ABOUT 40,000 MILES ON A 2005 BUICK LACROSSE CXS. *TR

07/16/2010
Components: STEERING
Incident Date: 09/01/2005
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532251******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THERE WAS AN ABNORMAL SCREECH COMING FROM THE STEERING WHEEL WHEN TURNING IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE AN UNKNOWN SERVICE WAS PERFORMED ON THE VEHICLE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER WAS UNABLE TO PROVIDE A REMEDY TO CORRECT THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE CONTACT STATED THE FAILURE PERSISTED AND BECAME PROGRESSIVELY WORSE. THE FAILURE MILEAGE WAS 13,130 AND THE CURRENT MILEAGE IS 23,000. UPDATED 02/23/11*LJ THE DEALER REPLACED THE INTERMEDIATE STEERING SHAFT. UPDATED 07/01/11

06/16/2010
Components: STEERING
Incident Date: 04/15/2010
Crash: No
Fire: No
Summary

CLUNKING NOISE WHILE STEERING... BROUGHT IT TO MY DEALER...KNEW RIGHT AWAY THE TROUBLE....SAID THAT STEERING WAS A PROBLEM WITH MY MODEL...INVOLVES INTERMEDIATE STEERING COLUMN PART....REQUIRED LUBRICATION AND REPLACEMENT OF PART AND LABOR....CAR ONLY HAD 30,000 MILES. *TR

05/25/2010
Components: STEERING
Incident Date: 09/15/2009
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562151******
Summary

CLUNKING IN STEERING COLUMN. *TR

04/29/2010
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
Incident Date: 03/21/2010
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532251******
Summary

TRAVELING ON INTERSTATE 57 DURING DAYTIME HOURS. WHILE CRUISING AT 73 MILES PER HOUR IN THE RIGHT HAND LANE, THE VEHICLE SPUTTERED AND LOST ALL POWER. I COASTED TO A STOP OFF THE SIDE OF THE ROAD. I RESTARTED THE VEHICLE AND EVERYTHING SEEMED OK, SO I CONTINUED ON. A LITTLE LATER IT SPUTTERED AGAIN AND STARTED LOSING POWER. THE POWER CAME BACK BEFORE IT CAME TO A COMPLETE STOP. I CALLED ON STAR FOR A DIAGNOSTIC CHECK AND THEY TOLD ME I HAD A FUEL SYSTEM PROBLEM AND THAT IF THE CAR WOULD RUN TO CONTINUE THAT IT WAS NOT A SAFETY ISSUE. THEY TOLD ME TO TAKE IT TO A DEALER FOR REPAIRS WHEN I GOT HOME. I TOOK THE CAR WORDEN-MARTEN SERVICE CENTER FOR REPAIRS ON MARCH 23RD. TO REPAIR THE CAR THEY: 1.REPLACED CAT CONVERTER AND OXYGEN SENSOR 125CGMPP- $750.47 A SECOND INCIDENT OCCURRED WHILE TRAVELING ON INTERSTATE 57 DURING DAYTIME HOURS. I WAS PASSING A SEMI TRACTOR TRAILER WITH THREE CARS FOLLOWING ME WHILE CRUISING AT 73 MILES PER HOUR WHEN THE VEHICLE SPUTTERED AND LOST ALL POWER PUTTING ME IN A VERY DANGEROUS SITUATION. THE VEHICLE COASTED DOWN TO ABOUT 60 MILES PER HOUR BEFORE IT KICKED BACK IN. I IN THE MEAN TIME HAD DROPPED BACK BEHIND THE SEMI WITH THE THREE CARS BEHIND ME AND WHEN I COULD I PULLED BACK INTO THE RIGHT HAND LANE. THIS WAS A VERY DANGEROUS SITUATION FOR ME AND MY WIFE. I CALLED ON STAR FOR A DIAGNOSTIC CHECK AND THEY TOLD ME THAT EVERYTHING WAS OK. I TOOK THE CAR WORDEN-MARTEN SERVICE CENTER FOR REPAIRS AGAIN ON APRIL 19TH TO REPAIR THE CAR THEY: 1.REPLACED MASS -AIR FLOW UNIT AND SENSOR $ 131.39 WHO KNOWS IF IT IS FIXED RIGHT THIS TIME? THIS WAS A VERY DANGEROUS SITUATION TO BE IN FOR THE CAR TO FAIL. *TR

03/17/2010
Components: STEERING
Incident Date: 03/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE567651******
Summary

POWER STEERING PUMP IS GOING OUT ON A GM 2005 BUICK LACROSSE AFTER ONLY 70,000 MILES. GM CURRENTLY HAS A RECALL OUT ON SEVERAL MODELS FOR POWER STEERING PROBLEMS. SEEMS TO ME THAT THERE IS A STRONG POSSIBILITY THAT THE ISSUE WITH MY CAR IS RELATED. *TR

03/11/2010
Components: STEERING
Incident Date: 07/17/2008
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532051******
Summary

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. UPON STARTING THE VEHICLE, HE COULD HEAR A HUMMING SOUND COMING FROM THE VEHICLE BUT COULD NOT DETERMINE THE EXACT LOCATION. THE STEERING WHEEL WOULD NOT ENGAGE AND AFTER THE ENGINE BEGAN TO IDLE FOR A FEW MOMENTS, THE HUMMING SOUND DISAPPEARED AND THE STEERING RETURNED TO ITS ORIGINAL STATE. THE CONTACT BELIEVED THAT THE DEFECT EXISTED IN THE POWER STEERING MODULE AND THE RACK AND PINION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 30,000.

03/01/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 02/14/2010
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532651******
Summary

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE OIL LIGHT ILLUMINATED SINCE THE VALVE INTAKE WAS BLOCKED. THE MECHANIC STATED THAT THE ENGINE ON THE VEHICLE COULD BE RUINED IF THE PROBLEM WAS NOT CORRECTED. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK. ACCORDING TO THE CONTACT, THE DEXCOOL ANTI-FREEZE THAT WAS USED WILL CAUSE THE OIL VALVES TO DETERIORATE AND RUIN THE ENGINE. THE FAILURE MILEAGE WAS 37063. THE CURRENT MILEAGE WAS 38000.

02/17/2010
Components: STRUCTURE
Incident Date: 01/01/2006
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE567051******
Summary

WATER LEAK; FRONT AND BACK PASSENGER FOOT WELLS SOAKED AFTER HEAVY RAINFALLS. *TR

01/18/2010
Components: EXTERIOR LIGHTING
Incident Date: 01/04/2010
Crash: No
Fire: No
Summary

I WAS DRIVING TO WORK IN THE DARK AND MY HEADLIGHTS WENT OUT. THIS HAS HAPPENED 3 DIFFERENT TIMES. THE FIRST 2 TIMES MY HEADLIGHTS CAME BACK ON AFTER A FEW MINUTES THE 3RD TIME I HAD TO USE MY FLASHER TO MAKE IT INTO TOWN. I HAVE THE CAR THE SHOP AND THEY CAN'T FIND WHAT IS WRONG WITH IT. THEY SAID THEY HAVE HAD THE CAR RUNNING 2 DIFFERENT TIMES AND IT HAS NOT HAPPENED TO THEM. *TR

01/16/2010
Components: SUSPENSION
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532151******
Summary

NOISE IN FRONT AREA, PARTS REPLACED FRONT STRUT, STRUT MOUNT, TIE ROD END AND FRONT TIRES, NOISE STILL, MECHANICS MENTIONED THAT "CROSS MEMBER IS CRACKED", CAR ONLY HAVE 22700 MILES, THEY RECOMMENDED TO CHECK IF THERE IS A RECALL FOR THIS PART, CAR IS IN AN EXCELLENT CONDITION. *TR

01/05/2010
Components: ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING
Incident Date: 12/10/2006
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532851******
Summary

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE WHICH WAS PURCHASED ON 10-14-2006. THE HEADLIGHTS WOULD WORK INTERMITTENTLY. THE DEALER MADE NECESSARY REPAIRS TO THE HEADLIGHTS BY ADDING AN UNKNOWN SENSOR, HOWEVER A SHORT OCCURRED AND THE HEADLIGHTS HAVE FAILED COMPLETELY. THE HORN WAS ALSO INOPERABLE. SHE ALSO STATED THAT THE WATER PUMP FAILED AND WAS REPLACED BY THE DEALER. ALL OF THE REPAIRS WERE COVERED UNDER HER EXTENDED WARRANTY PLAN. TO DATE, NO REPAIRS HAVE BEEN MADE TO THE HEADLIGHTS TO CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT WAS 78,000.

11/16/2009
Components: STEERING
Incident Date: 10/30/2009
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562751******
Summary

BUICK MADE NOISE WHEN TURNING A CORNER WITH AROUND 30,000 MILES ON CAR. THE STEERING INTERMEDIATE SHAFT HAD TO BE REPLACED WHICH CURED THE PROBLEM. IT COULD HAVE BEEN LUBRICATED INSTEAD, BUT THIS WOULD HAVE ONLY BEEN A TEMPORARY SOLUTION. THERE IS A BULLETIN ON THIS DEFECT, BUT WE FEEL THAT GM SHOULD HAVE RECALLED THIS MODEL, RATHER THAN LUBRICATING THE SHAFTS UNTIL THE WARRANTY HAD EXPIRED. THIS NOISE HAD BEEN NOTICED LONG BEFORE THIS; HOWEVER IT DIDN'T ALWAYS OCCUR EVERY CORNER SO HAD TO WAIT UNTIL IT WAS ONGOING TO LOCATE THE PROBLEM. *TR

10/18/2009
Components: STEERING
Incident Date: 07/30/2009
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532751******
Summary

HAVE HAD STEERING ISSUES TWICE, BOTH RELATED TO GREASE USED IN BOTTOM OF STEERING COLUMN. HAVE BEEN TOLD THAT GREASE LEAKS AND/OR LIQUEFIES OVER TIME CAUSING RACK TO GROAN DUE TO LACK OF LUBRICATION, EVENTUALLY LEADING TO FAILURE OF RACK IF NOT PROMPTLY SERVICED. HAVE BEEN ADVISED THIS WILL BE AN ON-GOING ISSUE YEAR AFTER YEAR. *TR

10/01/2009
Components: STEERING,POWER TRAIN
Incident Date: 06/01/2008
Crash: No
Fire: No
Summary

2005 BUICK LACROSSE WAS BOUGHT USED WITH SLIGHTLY OVER 44,000 MILES BACK IN MAY OF 2008 AND WAS TAKEN TO THE DEALERSHIP FOR ACCELERATION AND TRANSMISSION SHIFTING ISSUES SEVERAL TIMES SINCE PURCHASE. CAR WOULD NOT ACCELERATE, LOSING POWER WHILE GOING UP HILLS, BOGGING DOWN WHILE SLIGHTLY ACCELERATING TO PASS, AND THE TRANSMISSION WOULD SHIMMY BETWEEN 1ST AND 2ND GEARS, AND CLUNK WHEN COMING TO A STOP. NATURALLY, THE DEALERSHIP PLAYED THE GUESSING GAME REPLACING THE CATALYTIC CONVERTER, THE TORQUE CONVERTER AND SENSOR, AND EVEN RE-PROGRAMMED THE COMPUTER, AND COULD NO LONGER DUPLICATE ANY PROBLEMS ONCE THEY HAD RUN OUT OF THEIR OPTIONS TWO MONTHS AGO THE CAR DEVELOPED A CLICKING NOISE WHILE TURNING THE STEERING WHEEL EITHER DIRECTION, THE DEALER WAS ABLE TO DETERMINE WITHIN AN HOUR THAT IT WAS THE INTERMEDIATE STEERING SHAFT AND PROPOSED LUBRICATION TO RESOLVE THE ISSUE FOR A COST OF OVER $300. SOUNDS LIKE THEY WERE ALREADY AWARE OF THIS POPULAR ISSUE. *TR

09/18/2009
Components: STEERING
Incident Date: 07/15/2009
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE567551******
Summary

CLUNKING NOISE IN THE STEERING OF 2005 BUICK LACROSSE WITH 25,000 MILES. NOTICED IT ABOUT 500 MILES EARLIER AND IS GETTING WORSE DAY BY DAY. *TR

08/18/2009
Components: POWER TRAIN
Incident Date: 08/18/2009
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532051******
Summary

MY 2005 BUICK LACROSSE HAS HAD A PROBLEM WITH ACCELERATION SINCE I BOUGHT IT USED IN 2006, IF YOU STEP ON THE GAS BETWEEN 50 AND 60MPH THE ENGINE DIES, NO WARNING LIGHTS COME ON AND YOU HAVE TO IDLE OUT OF TRAFFIC UNTIL THE SYSTEM COMES BACK ON, I TOOK IT TO BUICK AND THEY TOLD ME THEY COULDN'T FIND ANYTHING WRONG, TO THIS DAY YOU HAVE TO WATCH YOUR SPEED WHEN PASSING SO THAT YOU DO NOT LOSE POWER. *TR

07/24/2009
Components: AIR BAGS
Incident Date: 07/22/2009
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532651******
Summary

PASSENGER SEAT AIR BAG LIGHT DOES NOT COME ON IF THE CAR IS ALREADY STARTED AND SOMEONE GETS IN THE PASSENGER SEAT. THIS OCCURS MOST OF THE TIME IF SOMEONE GETS INTO THE CAR. THE COMPANY DID MAKE THE REPAIR BEFORE BUT THE PROBLEM IS BACK. TOOK CAR THE TWO DAYS AGO, MECHANIC GOT IN THE CAR BUT THE SENSOR WORKED THAT TIME SO THEY DECIDED THERE IS NO PROBLEM SO NO REPAIR WAS DONE. *TR

07/17/2009
Components: STEERING
Incident Date: 10/15/2007
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532751******
Summary

I'VE BEEN EXPERIENCING A CRUNCHING SOUND IN MY STEERING WHEN TURNING THE WHEEL LEFT OR RIGHT. I'VE TOLD I HAVE A PROBLEM WITH THE INTERMEDIATE STEERING SHAFT. I'VE ALSO BEEN TOLD BY OTHER GM OWNERS WITH OTHER TYPE VEHICLES THAT THEY DID OR ARE NOW HAVING THE SAME PROBLEM. WHY HAS GM NOT ADDRESSED THIS PROBLEM WHEN THEY PERFECTLY KNOW THEY HAVE A PART FAILURE WHY SHOULD WE THE CONSUMER HAVE TO PAY FOR THIS DEFECTIVE PART? IT'S TIME SOMEONE ADDRESSES THIS ONGOING PROBLEM. *TR

07/13/2009
Components: POWER TRAIN
Incident Date: 02/09/2009
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. WHENEVER THE CONTACT PLACES THE VEHICLE INTO DRIVE, HE HEARS A LOUD CLUNKING NOISE AND IT FEELS AS IF THE VEHICLE IS NOT IN GEAR. AFTER A WHILE, THE ENGINE WILL REV AND FINALLY SHIFT INTO THE PROPER GEAR. WHILE DRIVING LESS THAN 15 MPH, IT FEELS AS IF THE GEARS ARE CHANGING AND THE CLUNKING NOISE IS HEARD AGAIN. THE VEHICLE HAS BEEN TO THE DEALER SEVERAL TIMES, BUT THE MANUFACTURER STATED THAT THE VEHICLE IS WORKING PROPERLY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 73,000 AND CURRENT MILEAGE WAS 76,000.

04/16/2009
Components: POWER TRAIN
Incident Date: 02/01/2009
Crash: No
Fire: No
Summary

2005 BUICK LACROSSE TRANSMISSION FAILED AT 81,000 MILES- TOOK CAR TO DEALERSHIP BEFORE EXTENDED WARRANTY EXPIRED WITH THE HARD SHIFTING PROBLEM BEFORE THE TRANSMISSION WENT OUT THEY STATED IT WASN'T THE TRANSMISSION- TRANSMISSION HAD TO BE REBUILT AT MY COST $2,500. PER GOOGLE SEARCH THIS HAS BEEN A COMMON PROBLEM OTHER OWNERS OF THE SAME CAR HAVE HAD. *TR

04/02/2009
Components: STEERING
Incident Date: 04/02/2009
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE537751******
Summary

POWER STEERING WENT OUT COMPLETELY, NO WARNING JUST OUT. HAD A VERY HARD TIME STEERING CAR. LUCKY KNOW ONE WAS HURT. *TR

03/30/2009
Components: STEERING
Incident Date: 12/01/2008
Crash: No
Fire: No
Summary

2005 BUICK LACROSSE HAD ONLY 24,000 MILES AND EXPERIENCED DIFFICULTY TURNING THE STEERING WHEEL. MADE A GRINDING SOUND. DEALER REPLACED INTERMEDIATE STEERING SHAFT. WITHIN 4 MONTHS, STEERING DIFFICULTY RETURNED WITH RUMBLING AND WHINING NOISE. *TR

03/16/2009
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 02/10/2009
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532X51******
Summary

ON A COLD MORNING IN FEBRUARY, OUTSIDE DRIVER'S SIDE DOOR HANDLE BROKE OFF DURING NORMAL OPENING FUNCTION. UPON FURTHER INVESTIGATION, IT TURNS OUT THAT THE ENTIRE HANDLE IS MERELY CHROME-PLATED PLASTIC, WITH PEM NUTS INSERTED INTO THE REAR SIDE OF THE HANDLE. THE ENTIRE TENSILE LOAD OF THE HANDLE IS CARRIED ON THESE TWO POINTS, AND THIS IS WHERE THE PLASTIC FRACTURED. HAVING NO LUCK FINDING REPLACEMENT PARTS, AND NO REASON TO BELIEVE THAT PUTTING A SIMILARLY-DESIGNED HANDLE WOULD PREVENT THE PROBLEM FROM RECURRING, I REPAIRED THE HANDLE BY DRILLING THROUGH THE HANDLE AND PUTTING 2 BOLTS AND 2 NUTS THROUGH THE BODY OF THE HANDLE TO SECURE IT TO THE DOOR. *TR

03/12/2009
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 02/25/2009
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING BETWEEN 55-60 MPH ON NORMAL ROAD CONDITIONS, A LOW POWER RESPONSE OCCURRED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE BRAKES WERE NOT PERFORMING PROPERLY AND THE STOPPING DISTANCE INCREASED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED EACH TIME THE VEHICLE IS IN USE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THE FRONT BRAKE PADS WERE REPLACED. ON A SEPARATE OCCASION, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR IDENTICAL FAILURES AND THE TIE ROD AND WHEEL HUB WERE REPLACED, AND THE BRAKE DRUMS WERE RESURFACED. HOWEVER, THE FAILURES STILL PERSIST. THE FAILURE MILEAGE WAS 52,000. THE VIN AND CURRENT MILEAGE WERE UNKNOWN.

03/06/2009
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 02/04/2009
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562651******
Summary

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. IT WAS MADE KNOWN TO THE CONTACT THAT THERE WERE NO CHILD LOCKS ON THE DOORS IN HIS VEHICLE. THROUGH RESEARCH, HE DISCOVERED THAT THE 2004, 2006, AND 2007 LACROSSE MODELS WERE EQUIPPED WITH CHILD RESTRAINT LOCKS. HE FELT THAT IT WAS A SAFETY CONCERN THAT HIS YEAR WAS NOT INCLUDED. THE DEALER STATED THAT THEY WOULD HAVE TO GO THROUGH THE MANUFACTURER TO REACH A RESOLUTION. THE CONTACT SPOKE WITH SOMEONE FROM THE SAFETY DIVISION OF THE MANUFACTURER, WHO STATED THAT THEY WOULD GET BACK IN TOUCH WITH HIM. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS APPROXIMATELY 11,000. UPDATED 4/23/09 *CN UPDATED 04/27/09.*JB

02/24/2009
Components: STEERING
Incident Date: 01/05/2009
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532151******
Summary

I OWN A 2005 BUICK LACROSSE WITH 27,000 MILES. ANOTHER OWNER WITH SAME CAR WARNED ME TO WATCH OUT FOR STEERING PROBLEMS. I PAID LITTLE ATTENTION AND WITHIN ONE MONTH MY CAR'S STEERING WAS MAKING A GRINDING NOISE WHEN TURNING IN EITHER DIRECTION. I TOOK MY CAR TO A LOCAL REPAIR SHOP AND THEY QUICKLY DIAGNOSED THE PROBLEM AS A DEFECT IN THE INTERMEDIATE SHAFT IN THE STEERING COLUMN. THEY STATED THERE WAS A TSA BULLETIN ON THIS ISSUE WITH THE BUICK LACROSSE. ABOUT TWO WEEKS LATER WHILE CASUALLY DISCUSSING THIS WITH A NEIGHBOR SHE DESCRIBED THE SAME PROBLEM IN HER BUICK LACROSSE REPAIRED BY LOCAL BUICK DEALER. FROM MY PERSPECTIVE, HEARING OF THIS PROBLEM FROM THREE SOURCES IN ONE MONTH I BELIEVE THE PROBLEM IS PERVASIVE AND HAS YET TO RESULT IN A TRAGEDY BECAUSE THE OWNERS TOOK PREVENTIVE MEASURES. I COULD FIND NOTHING ABOUT THIS INTERMEDIATE SHAFT DEFECT IN BUICKS 2005 OR NEWER IN MY RESEARCH, NO ACCIDENT REPORTS NOR RECALLS. THERE IS HOWEVER A DANGER HERE THAT IS NOT BEING DISCLOSED AND IS QUITE EXPENSIVE TO REPAIR. *TR

02/16/2009
Components: FUEL SYSTEM, GASOLINE
Incident Date: 04/04/2007
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562551******
Summary

I OWN A 2005 BUICK CXL WITH ABOUT 38200 MILES. STARTING BACK IN FEBRUARY OR MARCH 2007, THE MESSAGE FROM THE DASH INDICATED THAT MY OIL LEVER WAS LOW. I ADDED 1 QUARTS OF OIL AND THOUGHT THAT MY LAST OIL CHANGE WASN?T COMPLETE. AFTER DRIVING MANY MORE MILES, THE OIL INDICATOR CAME ON AGAIN. I BROUGHT THE CAR TO THE DEALER FOR DIAGNOSIS ON APRIL 4, 2007 WITH 19,488. OIL DYE WAS ADDED TO TRACE A POSSIBLE LEAK. NO LEAK WAS VISIBLE WHEN I RETURNED AGAIN ON JUNE 13TH (21,126 MILES) WHEN THE OIL INDICATOR WENT ON AGAIN. THE DEALER FOUND MINOR SEEPAGE DUE TO THE LEFT REAR OF THE OIL PAN. THE BOLTS WERE TIGHTENED, CHANGED THE OIL AND THEY SENT ME ON MY WAY. ON JULY 23RD (23,102 MILES) THE OIL LIGHT WENT ON AGAIN, BUT THIS TIME THE DEALER SUGGESTED A CONSUMPTION TEST AND THAT I SHOULDN?T ADD ANY OIL. ON AUGUST 29TH (24,275 MILES) OIL WAS DOWN AGAIN. THEY ADDED 1 QUART OF OIL AND TOLD ME TO BRING THE CAR BACK AGAIN FOR A VALVE DETERMINATION. ON SEPTEMBER 4TH (24,637 MILES), THE DEALER NOTATED THAT THERE WAS OIL LOST AND FOUND BULLETIN FOR VALVE STEM SEALS. THEY WERE REPLACED. FINALLY, ON JANUARY 11, 2008 AND STILL LOOSING OIL, THE DEALER TOLD ME THAT A BULLETIN SAYS THAT IT IS COMMON TO LOOSE 1 QUART OIL EVERY 1000 MILES. I TOLD THEM THAT ANSWER WASN'T ACCEPTABLE. *TR

12/17/2008
Components: EXTERIOR LIGHTING
Incident Date: 12/15/2008
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532251******
Summary

DRIVING HOME AT NIGHT, THE HEADLIGHTS OF THE CAR SUDDENLY WENT OUT. I REMEMBERED READING THAT THIS HAS HAPPENED WITH SOME ONE ELSE WITH THE SAME MODEL CAR. I TURNED THE HIGH BEAMS ON AND THEY WORKED. THE INCIDENT HAS NOT RE-OCCURRED. *TR

12/15/2008
Components: STEERING
Incident Date: 01/10/2007
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532151******
Summary

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THERE WAS A TSB REGARDING A CLUNKING NOISE (SERVICE BULLETIN NUMBER 4105, NHTSA CAMPAIGN ID NUMBER 10020049 (STEERING:COLUMN)). THE FAILURE OCCURS WHENEVER THE STEERING WHEEL IS TURNED. THE TSB STATED THAT THE FAILURE CAN BE RESOLVED BY GREASING THE WHEEL AND WAS DUE TO INSUFFICIENT LUBRICATION OF THE INTERMEDIATE STEERING SHAFT. THE FAILURE BEGAN AT 41,000 MILES IN 2007 WHILE DRIVING 15 MPH. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPAIRED THE VEHICLE ACCORDING TO THE TSB; HOWEVER, THE MECHANIC STATED THAT THE FAILURE WOULD OCCUR AGAIN. CURRENTLY, AT 66,000 MILES, THE FAILURE IS RECURRING. THE MANUFACTURER STATED THAT THE VEHICLE WAS CORRECTED THE FIRST TIME AND THEY WOULD NOT REPAIR IT AGAIN SINCE IT WAS OUT OF WARRANTY. THE CONTACT BELIEVES A RECALL SHOULD BE ISSUED SINCE IT IS A MANUFACTURER DEFECT. THE FAILURE MILEAGE WAS 41,000 AND CURRENT MILEAGE WAS 67,000. UPDATED 01/08/09 *BF THE CONSUMER STATED THE STEERING INTERMEDIATE SHAFT HAS INADEQUATE LUBRICATION, WHICH CAUSE A CLUNKING NOISE. THE CONSUMER STATED THE NOISE HAS RETURNED. UPDATED 01/09/09. *JB

12/14/2008
Components: EXTERIOR LIGHTING
Incident Date: 08/21/2008
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532051******
Summary

WHILE DRIVING HOME AT NIGHT ON THE HIGHWAY MY HEADLIGHTS WENT OUT I TRIED TURNING THEM OFF AND THEN BACK ON NOTHING HAPPENED SO I DROVE HOME USING MY FLASHERS SO NO ONE WOULD HIT ME. TOOK INTO THE DEALER AND THEY CHECKED THE CAR OUT AND THE HEADLIGHTS WERE NOW WORKING THEY TOLD ME THEY WOULD NOT BE ABLE TO DO ANYTHING UNLESS IT HAPPENS WHEN THEY HAVE IT IN THE REPAIR SHOP. THEY STATED IT'S LIKE FINDING A NEEDLE IN A HAYSTACK. GREAT RESPONSE . SINCE THEN IT HAS HAPPENED THREE MORE TIMES THE MOST RECENT WAS YESTERDAY. I AM ABLE TO PUT MY HIGH BEAMS ON BUT WHILE DRIVING IT'S SCARY BECAUSE I AM CONSTANTLY BEING FLASHED BY CARS DUE TO THE USE OF THEM . MY JOB IS 35 MIN AWAY FROM HOME AND THERE ARE THREE NIGHTS PER WEEK THAT I DRIVE HOME IN THE EVENING AND MY DRIVING IS ON THE HIGHWAY WHICH IS A MAJOR INTERSTATE. I'M WAITING FOR THE POLICE TO PULL ME OVER ONE TIME FOR USING THEM. I AM CONTACTING THE DEALERSHIP AGAIN TOMORROW WHICH IS DEC 15, 2008. *TR

11/18/2008
Components: STEERING
Incident Date: 10/22/2008
Crash: No
Fire: No
Summary

I HAVE A 2005 BUICK LACROSSE CXL WITH ONLY 20,000 MILES ON IT. I'VE HAD TO HAVE THE STEERING COLUMN RELUBRICATED TWICE IN 2 YRS. IT RATTLES, OR STARTS TO RATTLE AFTER ONLY 6,000 MILES FROM THE LAST SERVICE. THIS IS OBVIOUSLY A FACTORY DEFECT, AND I WOULD LIKE A PERMANENT FIX TO THIS PROBLEM. NO WONDER HONDA OUTSELLS BUICK IN AMERICA. FOR SHAME!! *TR

08/25/2008
Components: EXTERIOR LIGHTING
Incident Date: 08/23/2008
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE567X51******
Summary

WHILE DRIVING AT NIGHT. 40 MPH THE HEADLIGHTS WHILE ON LOW BEAM WENT OUT. NO PARKING LIGHTS, NO LOW BEAMS. UPON GETTING TO THE SIDE OF THE ROAD WE DISCOVERED THAT THE HIGH-BEAMS STILL WORKED. THE FIRST TIME A 12,000 MILES IT NEVER DID IT AGAIN UNTIL LAST NIGHT AT 48,000 MILES. AGAIN NO LOWS OR PARKING BUT HIGH BEAMS GOT US HOME THE NEXT MORNING ALL WAS WORKING. *TR

07/23/2008
Components: ENGINE AND ENGINE COOLING
Incident Date: 05/27/2008
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562751******
Summary

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT NOTICED THAT THE OIL LEVEL ON HIS VEHICLE WAS STEADILY DECREASING EVERYTIME THE VEHICLE WAS DRIVEN. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT NO SERVICE COULD BE PERFORMED FOR THE OIL CONSUMPTION FAILURE UNTIL THE VEHICLE CONSUMES MORE THAN ONE QUART OF OIL EVERY 2,000 MILES. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. SPEED WAS NOT A FACTOR. THE CURRENT MILEAGE WAS 27,340 AND FAILURE MILEAGE WAS 25,000. UPDATED 09/16/08 *BF UPDATED 09/19/08. *JB

04/15/2008
Components: ELECTRICAL SYSTEM
Incident Date: 11/18/2006
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562651******
Summary

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT HE IS UNABLE TO READ THE INSTRUMENTAL PANEL GAUGES AT DUSK OR DAWN. IN ORDER TO READ THE GAUGES, THE HEADLIGHTS MUST BE TURNED OFF. THE DEALER STATED THAT THE FAILURE IS DUE TO A FAULTY DESIGN AND THERE WAS NO REPAIR AVAILABLE. THE MANUFACTURER IS AWARE OF THE FAILURE AND ENGINEERS ARE CONDUCTING AN EVALUATION. THE CURRENT MILEAGE WAS 24,367 AND FAILURE MILEAGE WAS 19,622. UPDATED 05/05/08 *BF UPDATED 05/05/08

02/25/2008
Components: STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 11/25/2006
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532X51******
Summary

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING BETWEEN 20-30 MPH, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE SPEED WOULD INCREASE AFTER DRIVING 3-4 MILES. WHEN THE VEHICLE WAS STARTED AFTER BEING PARKED FOR HOURS, IT IDLED ROUGHLY AND THE "TRACTION CONTROL" AND "ENGINE POWER REDUCED" WARNING INDICATOR LIGHTS ILLUMINATED. THE DEALER REPROGRAMMED THE PCM, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER AND THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 15,800. UPDATED 3/19/08 *CN THE CONSUMER STATED THE VEHICLE RUNS ROUGH AND WOULD NOT GO OVER 40MPH. THE DEALER PERFORMED BRAKE PEDAL RECALL. THE CONSUMER STATED THERE WAS A CLUNKING NOISE IN THE STEERING COLUMN. UPDATED 03/19/08 *TR

02/06/2008
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 03/05/2007
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE567651******
Summary

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE INSTRUMENT PANEL AND THE DRIVER INFORMATION CENTER ARE DIFFICULT TO READ DURING THE DAY OR EARLY MORNINGS BECAUSE THE SENSORS ARE DIM. THE DEALER REPLACED THE LIGHT CLUSTER SWITCHES AND STATED THAT THE INSTRUMENT PANEL AND INFORMATION CENTER WERE DESIGNED WITH DIM LIGHTING; THEREFORE, REPLACEMENTS WOULD NOT CORRECT THE FAILURE. THE CURRENT MILEAGE WAS 15,500 AND FAILURE MILEAGE WAS 14,000. UPDATED 02-25-08 *BF THE INTERMEDIATE SHAFT WAS REPLACED DUE TO A NOISE BEING HEARD IN THE STEERING WHILE DRIVING. THE STARTER MOTOR WAS REPLACED. UPDATED *JB

01/15/2008
Components: ELECTRICAL SYSTEM,INTERIOR LIGHTING
Incident Date: 07/01/2007
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE567451******
Summary

AFTER OWNING THE CAR FOR EST 2 YRS, I NOTICED THE INFO CNTR BEGAN TO NOT WORK PROPERLY. THE ILLUMINATION IN THE INFO CNTR & RADIO AREA WILL INTERMITTENTLY NOT LIGHT UP. THERE ARE OCCASIONS WHERE THIS W/B LIT & THEN GO OUT AS I DRIVE, OR VICE VERSA. W/ THE CAR BEING UNDER WARRANTY, I BROUGHT IT TO THE DEALERSHIP LAST SUMMER, THEY WERE UNABLE TO RECREATE THE PROB. I FILED A COMPLAINT WITH GM (CASE #71-567506079) ON 10/23/07. THEY INDICATED THEY WERE UNAWARE OF ANY POTENTIAL PROBS WITH THE INFO CNTR. 7/07, I BEGAN KEEPING TRACK WHEN THE PROB OCCURRED. W/ MY WARRANTY ABT TO EXPIRE, I BROUGHT THE CAR BACK TO THE DEALERSHIP 1/4/08, ALONG WITH DOCUMENTATION OF WHEN THE PROB OCCURRED. AGAIN, THEY COULD NOT RECREATE PROB & GAVE ME A STATEMENT FROM GM THAT PROVIDED A POSSIBLE DIAGNOSIS. "CONDITION" CUSTOMER COMMENT OF I/P DIFFICULT TO SEE AT DUSK OR DAWN. RECOMMENDATION: CAUSE: "THE AMBIENT LIGHT SENSOR MAY SENSE THAT IT IS SUFFICIENTLY DARK UNDER THESE CONDITIONS THAT THE BCM WILL ACTIVATE THE AUTOMATIC HEADLAMPS. WHEN THIS HAPPENS, NORMAL I/P DIMMING OCCURS, CAUSING THE CUSTOMER CONCERN." CORRECTION: "THIS IS NORMAL OPERATION OF THE VEHICLE AND THERE IS NO CORRECTION FOR THIS CONCERN. ENGINEERING IS EVALUATING THIS FEATURE BUT IT IS UNCLEAR AT THIS TIME IF ANY CHANGE WILL BE POSSIBLE." TO THIS I ASK: 1) WHY DID THIS "CONCERN" ONLY RECENTLY DEVELOP? I DID NOT HAVE THIS "CONCERN" IN THE 1ST YR I OWNED THE CAR. 2) PER MY DOC THE "CONCERN" (22 INSTANCES FROM 7/27/07 TO 12/24/07) OCCURRED UNDER THESE CONDITIONS: 41% CLOUDY/OVERCAST, 14% DUSK/DAWN AND 45% SUNNY, THEREBY REPUTING THE "NORMAL OPERATION AT DUSK/DAWN". 3) WHY IS IT THE ILLUMINATION MAY NOT BE ON WHEN I START THE CAR, BUT 4 MILES DOWN THE ROAD IT COMES ON, OR VICE VERSA? 4) HOW IS IT WHEN I SPOKE TO THE REP BACK IN OCT THEY WERE UNAWARE OF ANY "CONCERNS", YET, IN DEC THEIR "ENGINEERS ARE EVALUATING THE FEATURE"? TO THIS DATE, THE "CONCERN" HAS YET TO BE RESOLVED AND 3 MORE OCCURRENCES HAVE COME ABOUT. *TR

12/31/2007
Components: STEERING,SUSPENSION
Incident Date: 03/09/2005
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532151******
Summary

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE BEGAN WOBBLING EXCESSIVELY AND THE STEERING COLUMN WAS DIFFICULT TO OPERATE. THE DEALER ROTATED THE TIRES AND ADJUSTED THE ALIGNMENT. THREE WEEKS AFTER THE REPAIRS WERE MADE, THE FAILURES RECURRED. HE TOOK THE VEHICLE BACK TO THE DEALER, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 2,000 AND CURRENT MILEAGE WAS 47,470. UPDATED 01/24/08 *BF UPDATED 01/24/08 *TR

10/11/2007
Components: WHEELS
Incident Date: 09/20/2007
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE537151******
Summary

I WAS MERGING ONTO THE NJ TPK AT 14A HEADING WEST, ON THE ROAD FOR LESS THAN A MINUTE, ABOUT 4 FEET BEFORE MERGE, HEARD A CLUNKING NOISE AND MY FRONT PASSENGER TIRE FELT FLAT. I PULLED OVER AND CALLED FOR HELP. THE SUNOCO DOT CAME AND SAID TIRE WAS GOOD, BUT RIM BLEW OUT. WHEN CHANGING ORIGINAL TIRE TO THE DONUT, MY ORIGINAL BUICK RIM, FACTORY EQUIPPED, CAME OFF IN TWO PIECES. I HAVE GONE TO DEALERSHIP DIFEO IN JERSEY CITY, NJ , AND WAS TOLD NOT A GENERAL MOTOR DEFECT NOT COVERED UNDER WARRANTY. UNION PONTIAC DEALERSHIP TELLS ME THE SAME. I CALLED GENERAL MOTORS DIRECTLY, AND WAS TOLD THE RIM IS NOT A DEFECT OF THEIRS. DID NOT KNOW THE MANUFACTURER OR PART NUMBER. ON OCTOBER 9, 2007 CONTACTED UNION PONTIAC PARTS DEPT. AND WAS GIVEN PART #88964115, BUT NO RECORD OF MANUFACTURER. MADE OF CHROME WHITE ALUMINUM. MY COMPLAINT IS IF I WAS GOING AT A SPEED OF 55-65 MPH, RIM WOULD HAVE POPPED OFF MY TIRE, FRONT END FALL TO THE GROUND, DAMAGING MY AXLE,ETC. CAUSING ME TO SWERVE, POSSIBLY PHYSICAL INJURY OR DEATH.THANK GOD I WAS ONLY GOING ABOUT 15 MPH AND ONLY WENT A SHORT DISTANCE.I NEED YOUR HELP TO SEE IF GENERAL MOTORS WILL TAKE RESPONSIBILITY FOR THIS INCIDENT. THEY ARE THE ONES WHO MANUFACTURED MY 2005 BUICK LA CROSSE CXS AND HAD THESE RIMS PLACED ON MY CAR.I HAD TO DRIVE WITH AN ALMOST FITTED RIM FROM A TIRE COMPANY, AND PURCHASE 4 NEW RIMS MADE OF STEEL CHROME ALLOY. WILL LAST LONGER THAN MY CAR. AFTER THIS INCIDENT I WAS NOT GOING TO ORDER THE SAME RIM AND TAKE ANOTHER CHANCE IN THE FUTURE FOR THE SAME THING HAPPEN TO ME. TOTAL COST OF LOSS: $1128. BUICK SHOULD THINK OF SAFETY, USING STEEL CHROME RIMS, WILL OUTLAST THE LIFE OF MY CAR.WHY IS IT THAT THERE MUST BE A DEATH, OR A MAJOR COLLISION FOR THE MANUFACTURER TO DO A RESEARCH AND ONLY RECALLS BASED ON HOW MANY COMPLAINTS?THESE RIMS ARE UNSAFE AND SHOULD REPLACED ON ALL THE 2005 BUICKS HAVING SUCH RIMS TO STEEL, CHROME ALLOY. RIM MANUFACTURER KNOWN TO ALL. PLEASE INVESTIGATE AND RESPOND BACK. *JB

09/24/2007
Components: STEERING,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
Incident Date: 09/01/2007
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE537651******
Summary

2005 BUICK LACROSSE WITH DEFECTIVE BRAKES UNDER RECALL. CUSTOMER STATED THAT HER VEHICLE HAD DEFECTIVE BRAKES AND THE PEDAL WAS PRESSED THE BRAKES WOULD NOT BE APPLIED. SHE WAS TOLD TWO WEEKS BEFORE REPAIRS COULD BE MADE. *KB THE CONSUMER ALSO STATED THE LIGHTS ON THE DRIVER'S INFORMATION CENTER WERE DIM MOST OF THE TIME AND SOMETIMES DISAPPEARED ALTOGETHER. THE DEALER INFORMED THE CONSUMER IT WAS A NORMAL OCCURRENCE FOR INTERIOR ILLUMINATION TO DIM/BRIGHTEN DUE TO VOLTAGE DEMAND AND/OR AMBIENT LIGHT CONDITIONS. THE CONSUMER BELIEVED THERE WAS A SHORT CIRCUIT IN THE ELECTRICAL SYSTEM, A PROBLEM WITH A COMPUTER CHIP OR THE BATTERY VOLTAGE. THE POWER STEERING PRESSURE HOSE LEAKED DUE TO POOR MANUFACTURING. *JB

08/06/2007
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/30/2007
Crash: No
Fire: No
Summary

WHEN ACCELERATING , ENTERING A THRU WAY OR PASSING A CAR IT FEELS LIKE THE CAR WANTS TO STALL. WHEN PRESSURE IS APPLIED TO THE GAS PEDAL IT TAKES A FEW SECONDS TO KICK IN, MY FOOT IS GOING DOWN ON THE PEDAL AND THE CAR IS NOT RESPONDING AT ALL. ALMOST REAR ENDED A FEW TIMES WHEN GOING UP RAMP TO THRU WAYS. *JB

05/04/2007
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/01/2005
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532751******
Summary

TO ALL 2005 BUICK LACROSSE OWNERS. IF YOU ARE HEARING A GRUMBLING NOISE LIKE SAND BETWEEN BRAKE PAD AND ROTOR, YOU MAY HAVE THE DEFECTIVE BRAKE PADS. THERE IS A SERVICE BULLETIN ON THESE PADS. I HAD MINE REPLACED WHEN THE CAR HAD 5000 MILES ON IT. GM WILL NOT NOTIFY THEIR CUSTOMERS ON THIS ITEM. YOU WILL HAVE TO GO TO THE DEALERSHIP AND COMPLAIN LIKE EVERYTHING ELSE RELATED TO THE BUICK PROBLEMS THAT I HAVE HAD. *JB

05/01/2007
Components: TIRES
Incident Date: 03/05/2007
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532751******
Summary

TIRES, VIBRATION THIS INFORMATION IS FOR ALL 2005 BUICK LACROSSE OWNERS. THERE IS A BULLETIN ON THE GOODYEAR TIRES, WHICH MAY BE OUT OF ROUND OR HAD A BAD BATCH OF RUBBER ADDED TO THE TIRES CAUSING OUT ROUNDNESS OR VIBRATION PROBLEMS. GM HAS NOT TOLD ANY BUICK LACROSSE OWNERS OF THIS UNLESS THEY HAVE A COMPLAINT. I HAVE HAD ALL 4 TIRE REPLACED ON MINE BECAUSE OF THIS PROBLEM. BUICK LACROSSE OWNERS SHOULD SEE THEIR DEALERS ON THIS MATTER TO SEE IF THEIR TIRES ARE ON THAT LIST. *TR

03/26/2007
Components: VEHICLE SPEED CONTROL
Incident Date: 03/08/2007
Crash: Yes
Fire: No
Vehicle Identification Number: 2G4WD532X51******
Summary

TL* - THE CONTACT OWNS A 2005 BUICK LACROSSE CXL. THE CONTACT STATED THAT THEY WERE ENTERING A HOSPITAL PARKING GARAGE, PUT A TICKET INTO MACHINE TO OPEN THE GATE AND THE VEHICLE LURCHED BACKWARDS, AND HIT THE CAR BEHIND THEM. THEN , THE VEHICLE LURCHED FORWARD AND HIT THE GATE THAT WENT UP AND DOWN IN A PARKING GARAGE. THE CONTACT STATED THAT THE DOOR AND FENDER HAD TO BE REPLACED. THE SECURITY GUARD ON THE SCENE MADE A REPORT. THE CONTACT STATED THAT SHE WOULD ATTEMPT TO GET A COPY. THE CURRENT AND FAILURE MILEAGE WERE 7,000.*AK

03/19/2007
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR,EQUIPMENT
Incident Date: 03/19/2007
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532X51******
Summary

THE TRACTION CONTROL SYSTEM LIGHTS COME ON DURING WET WEATHER AND OR TURNING. THE ANTI-LOCKS BRAKES FAIL TO WORK UNLESS PRESSED COMPLETELY DOWN. NO ACCIDENTS HAVE OCCURED AT THIS TIME, BUT A FEW CLOSE CALLS. THE CAR IS BEING RETURNED TO A GM DEALER TO INSPECT AND REPORT THE PROBLEM. THE BRAKES HAVE ALWAYS HAD A SPONGY FEELING SINCE DATE OF PURCHASE AND SINCE THE BRAKE RECALL WAS ADJUSTED. I WOULD HOPE THAT THIS PROBLEM CAN BE INVESTIGATED BEFORE THERE IS A FATAL INCIDENT SINCE THE ANTI-LOCK BRAKES BECOME VERY NON-RESPONSIVE WHEN THE TRACTION CONTROL SYSTEM FAILS.

03/18/2007
Components: ELECTRICAL SYSTEM
Incident Date: 02/16/2007
Crash: No
Fire: No
Vehicle Identification Number: 1G4WD532351******
Summary

UPON ENTERING THE HIGHWAY AND APPROACHING THE 55 MPH SPEED LIMIT THE CAR SEEMED TO STALL. THE ENGINE ACTED LIKE IT LOST ALL POWER. LETTING UP ON THE GAS PEDAL CAUSED THE ENGINE TO REGAIN POWER UNTIL THE GAS PEDAL WAS PRESSED AGAIN. I DID THIS NUMEROUS TIMES UNTIL THE CAR FINALLY DIED AND I HAD TO PULL OFF THE ROAD. AFTER THE LONG LINE OF CARS PASSED BY I GOT THE CAR STARTED AND KEPT IT IN FIRST GEAR UNTIL I WAS MORE SURE IT COULD KEEP RUNNING. IT BEHAVED NORMALLY AFTER THAT. WHEN I GOT HOME MY WIFE CONFIDED IT HAPPENED TO HER ONCE TOO.

03/09/2007
Components: TIRES
Incident Date: 03/07/2007
Crash: No
Fire: No
Summary

HAVE HAD A VIBRATION PROBLEM WITH 2005 BUICK LACROSS SINCE 11000 MILES. MADE SEVERAL TRIPS TO DEALER. DEALER REPLACED TIRES ON LAST TRY. STILL HAVE VIBRATION PROBLEM. DEALER MADE REMARK THAT THERE IS NOT A PROBLEM THAT THEY CAN SEE OR FEEL, BUT WAS AGAIN DRIVEN WHILE I WAS IN THE CAR AND TOLD HIM WHEN I COULD FEEL IT. HE AGREED THAT THERE WAS A SMALL VIBRATION BUT ANOTHER SET OF TIRES MAY OR MAY NOT TAKE CARE OF THE PROBLEM. I AM TIRED OF TAKING MY CAR TO THE DEALERSHIP AND LEAVING IT AND BE WITHOUT A CAR. ITS TIME TO GET GM GI GETS INVOLED IN THIS. *JB

03/09/2007
Components: TIRES
Incident Date: 03/05/2007
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532751******
Summary

HAVE HAD A VIBRATION PROBLEM WITH 2005 BUICK LACROSSE SENSE 11000 MILES AND MADE SEVERAL TRIPS TO DEALER. DEALER REPLACED 1 TIRE THE FIRST TIME, ANOTHER TIRE THE SECOND TIME, AND TWO MORE THE THIRD TIME. THE FORTH TRIP NO ACTION WAS TAKEN AS FAR AS I COULD SEE, AS I STILL HAVE THE VIBRATION, DEALER MADE THE REMARK THAT THERE WAS NO PROBLEM WHEN HE TEST DROVE IT. WE BOTH WENT OUT AGAIN AND I TOLD HIM WHEN THE VIBRATION STARTED AND AGREED THAT HE COULD FEEL IT. SAID ANOTHER SET OF TIRES MAY OR MAY NOT CORRECT THE PROBLEM. I FEEL THE PROBLEM IS WITH THE BRAND OF TIRES USED. I AM TIRED OF TAKING THE CAR TO THE SHOP AND HAVING TO WAIT OR LEAVE IT ALL DAY AND IT STILL COMES BACK THE SAME WAY. I FEEL LIKE GM SHOULD GET INVOLVED IN THIS BUT THE DEALER HAS NOT YET DONE SO. *JB

11/14/2006
Components: SEATS
Incident Date: 11/13/2006
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532351******
Summary

DT*: THE CONTACT STATED WHILE ADJUSTING THE DRIVER SEAT, IT WILL NOT ADJUST ENOUGH FOR A SMALLER PERSON. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE SEATS PERFORMED AS DESIGNED. UPDATED 12/5/2006 - *NM

11/13/2006
Components: SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
Incident Date: 08/16/2006
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532151******
Summary

DT*: THE CONTACT STATED WHILE DRIVING 10 MPH TOWARD AN INTERSECTION ON NORMAL ROAD CONDITIONS, THE VEHICLE STARTED SHAKING WHEN BRAKES WERE APPLIED. NO WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THE ROTORS MUST BE MACHINED. AFTER A VISUAL INSPECTION THE CONTACT NOTICED THAT ALL FOUR TIRES WERE OF A DIFFERENT BRAND; THE DEALERSHIP INFORMED THERE WAS NO CONCERN ABOUT THE DIFFERENT TIRE BRANDS. ALSO, THE VEHICLE HAD AN OIL LEAK. THE DEALERSHIP DETERMINED THE LEAK WAS FROM THE OIL FILTER AND CORRECTED IT. AFTER A FEW MILES DRIVEN, THE VEHICLE PRESENTED PROBLEMS WITH THE FUEL PUMP AND THE DEALERSHIP HAD TO REPLACE IT. ALSO, AN EXTERIOR LIGHTING PROBLEM WAS NOTICED WHICH WAS DETECTED DUE TO WIRING CORROSION LOCATED IN THE TRUNK. AFTER THE REPAIRS, THE ENGINE WARNING LIGHT ILLUMINATED; THE DEALERSHIP CORRECTED THE DEFECT BUT AFTER FEW MILES, THE WARNING LIGHT ILLUMINATED AGAIN. THE MANUFACTURER WAS CONTACTED WHO PROVIDED THE NHTSA PHONE NUMBER WHEN ASKED FOR A RESOLUTION.

11/13/2006
Components: SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,VISIBILITY,ELECTRICAL SYSTEM
Incident Date: 11/01/2006
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532151******
Summary

DT*: THE CONTACT STATED THE VEHICLE STALLED WHILE STOPPED AT AN INTERSECTION. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO CHANGED THE FUEL PUMP. AFTER THE REPAIR, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE HAS BEEN TO THE SERVICE DEALER THREE TIMES TO CORRECT THIS ISSUE. ON THE LAST VISIT TO THE SERVICE DEALER, THEY DETERMINED THE VEHICLE NEEDED A NEW SENSOR. THE CONSUMER WAS TOLD THE VEHICLE HAD AN OIL LEAK, THE FRONT ROTORS WERE MACHINED. THE GAS CAP ASSEMBLY WAS REPLACED, THE BLOWER MOTOR RESISTOR WAS REPLACED, BECAUSE WHEN THE WINDSHIELD WIPERS WERE TURNED ON, THE HEAT WOULD CUT OFF. UPDATED 12/12/06 *JB

10/24/2006
Components: INTERIOR LIGHTING
Incident Date: 10/17/2006
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE537651******
Summary

DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE AT NIGHT UNDER NORMAL ROAD CONDITIONS, THE INTERIOR LIGHT DIM SWITCH ILLUMINATED SO BRIGHTLY THAT IT BLINDED THE CONTACT. THE VEHICLE WAS TAKEN TO THE DEALER FOR EXAMINATION, WHO COULD NOT IDENTIFY THE PROBLEM. THE VEHICLE WAS NOT REPAIRED.

09/21/2006
Components: EXTERIOR LIGHTING
Incident Date: 09/21/2006
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562951******
Summary

DT*: THE CONTACT STATED WHILE DRIVING 30 MPH ON A CITY STREET AT NIGHT, UPON ENGAGING THE HIGH BEAM/DIMMER SWITCH, THE HEADLIGHTS WENT OUT WITHOUT WARNING. THE HEADLIGHTS WOULD NOT ILLUMINATE AFTER SEVERAL ATTEMPTS. THE HEADLIGHTS ILLUMINATED ON THEIR OWN AFTER THE VEHICLE WAS DRIVEN 2 MILES TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INSPECTED BY A DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM. AFTERWARDS, THE PROBLEM PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER TO AWAIT FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED.

09/12/2006
Components: VISIBILITY
Incident Date: 09/12/2006
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562051******
Summary

DT*: THE CONTACT STATED WITHOUT WARNING, THE DRIVER SIDE WINDSHIELD WIPER STOPPED OPERATING. THE DEALERSHIP DETERMINED ALTHOUGH THE WINDSHIELD WIPER ARM SHOULD'VE BEEN GROOVED ON THE INSIDE, IT WAS SMOOTH. THE WIPER ARM WAS REPLACED.

08/16/2006
Components: AIR BAGS
Incident Date: 08/16/2006
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532251******
Summary

DT*: THE CONTACT STATED WHILE AN 8 YEAR OLD CHILD, WHO WEIGHED 55 POUNDS, SAT IN THE FRONT PASSENGER SEAT, THE AIRBAG ACTIVATION LIGHT FLASHED ON AND OFF. THE DEALERSHIP AND MANUFACTURER STATED THE PASSENGER SIDE AIRBAG WOULD ACTIVATE AT 90 POUNDS AND THE CHILD SHOULD SIT IN THE REAR OF THE VEHICLE. UPDATED 02/27/07. *JB

07/27/2006
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/08/2006
Crash: No
Fire: No
Summary

AT TIMES, CAR WILL NOT ACCELERATE. WHEN ATTEMPTING TO INCREASE SPEED, USUALLY WHEN ACCELERATING INTO HIGH SPEED, THE CAR DOES NOTHING FOR A FEW SECONDS, THEN IT BEGINS TO BUCK, STILL WITH NO SPEED ACCELERATION. IT HAS LASTED FROM A FEW SECONDS TO 10 MINUTES. IT ONLY HAPPENS PERIODICALLY, AND NO TROUBLE LIGHTS APPEAR ON THE DASHBOARD. *JB

06/01/2006
Components: POWER TRAIN
Incident Date: 01/01/1901
Crash: No
Fire: No
Summary

CONSUMER COMPLAINT CONCERNING 2005 LACROSSE WOULD NOT ACCELERATE. *TS *JB

05/25/2006
Components: AIR BAGS,ELECTRICAL SYSTEM
Incident Date: 12/01/2005
Crash: No
Fire: No
Summary

DT*: THE CONTACT STATED THE HORN ON THE RIGHT SIDE OF THE STEERING WHEEL WILL NOT SOUND . THE VEHICLE HAS BEEN INSPECTED BY THE DEALERSHIP ON FOUR SEPARATE OCCASIONS. THE DEALER REPLACED THE AIR BAG TWICE AND WAS UNABLE TO CORRECT THE PROBLEM. THE MANUFACTURER WAS ALERTED AND OFFERED TO EXTEND THE WARRANTY CONCERNING THE AIR BAG AND THE HORN. THE CONTACT EXPRESSED THIS IS A SAFETY ISSUE AND THE OFFER IS UNSATISFACTORY.

05/09/2006
Components: INTERIOR LIGHTING
Incident Date: 04/16/2006
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532851******
Summary

2005 LACROSSE DASH LIGHTS ARE NOT BRIGHT ENOUGH. *TS *NM

04/04/2006
Components: POWER TRAIN
Incident Date: 02/19/2006
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532051******
Summary

CAR LOOSES POWER WHILE TRYING TO ACCELERATE. HAVE ALMOST BEEN REAR ENDED ON A COUPLE OF OCCASIONS. ONCE WHILE ON I-95 IN GEORGIA, A SEMI-TRUCK ALMOST REAR ENDED THE VEHICLE. THE DEALERSHIP SAYS IT CANNOT DUPLICATE THE PROBLEM EVEN THOUGH THEY SAY IT COULD BE THE WIRELESS ACCELERATOR THEY WILL NOT REPLACE IT UNLESS THEY CAN PERSONALLY DUPLICATE THE PROBLEM. *JB

03/15/2006
Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 03/03/2006
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532751******
Summary

THE VEHICLE HAD A HESITATION UPON ACCELERATION BETWEEN 40 AND 60 MPH. ALSO NOISE WAS COMING FROM THE ENGINE. ESPECIALLY ON A COLD START. BRAKES WERE PULSATING. *JB

02/01/2006
Components: STRUCTURE,INTERIOR LIGHTING
Incident Date: 02/01/2006
Crash: No
Fire: No
Vehicle Identification Number: 264WD562951******
Summary

2005 LACROSSE CXL INSTRUMENT PANEL LIGHT DO NOT PROPERLY LIGHT SO THAT CONSUMER CAN SEE. *TS ***NO ANSWER REQUIRED*** *JB

01/18/2006
Components: SUSPENSION,POWER TRAIN
Incident Date: 01/17/2006
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562151******
Summary

DT*: THE CONSUMER STATED WHILE DRIVING THE VEHICLE SURGED. IT WAS TAKEN TO AN INDEPENDENT REPAIR SHOP. THE MECHANIC DETERMINED IT WAS THE TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WERE A DIAGNOSTIC TEST WAS PERFORMED AND NO CODES WERE FOUND. WHILE TURNING RIGHT THERE WAS A CLICKING NOISE IN THE FRONT END. *JB

01/04/2006
Components: SEATS
Incident Date: 09/08/2005
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532051******
Summary

CONSUMER COMPLAINT REGARDING DRIVER AND PASSENGER SIDE SEATS. *TS WHEN THE CONSUMER DROVE THE BUICK LACROSSE THE BENCH SEATS HURT HIS BACK. *NM

10/27/2005
Components: STRUCTURE
Incident Date: 01/01/1901
Crash: No
Fire: No
Summary

THE ANGLE OF THE WINDSHIELD RESULTS IN A REFLECTION OFF THE DASH ONTO THE WINDSHIELD. THIS CAUSES POOR VISIBILITY WHILE DRIVING ON BRIGHT SUNNY DAYS. 2005 BUICK LACROSS *TS *NM

10/03/2005
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/03/2005
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562151******
Summary

DT: THE BRAKES ON THE 2005 LACROSSE WERE MAKING ERRATIC NOISES. THE VEHICLE WAS REPAIRED EVERY WEEK FOR LAST 30 DAYS. THE PADS WERE CLEANED. THE ROTORS WERE THOUGHT TO BE BAD. THE CONSUMER HAD THE VEHICLE FOR 30 DAYS AS OF 10-3-05 AND NO ABS LIGHTS CAME ON. *SC. *AK

09/15/2005
Components: STRUCTURE
Incident Date: 07/01/2005
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532551******
Summary

2005 BUICK LACROSSE CHROME STRIP THAT LIES ACROSS THE WIDTH OF THE DASHBOARD CAUSES A GLARE WHICH CAN BE BLINDING.***NO ANSWER REQUIRED*** *MR THE PROBLEM OCCURS FOR BOTH THE DRIVER AND FRONT PASSENGER. THERE WERE REFLECTIONS AT ALL TIMES OF THE DAY DUE TO THE SEVERE SLOPE AND OR ANGLE OF THE WINDSHIELD. *SC *JB

08/23/2005
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/30/2005
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532751******
Summary

DT: THE CONTACT STATED THAT HIS BRAKES WERE DEFECTIVE. THE FIRST TIME IT OCCURRED AT 3,535 MILES. THEY LOOKED AT THEM AND TIGHTENED SOMETHING. THE SECOND TIME IT HAPPENED AT 5567 MILES, THEY REPLACED THE BRAKE PADS. THE THIRD TIME IT OCCURRED AT 5,947 MILES. GM SAID THAT THERE WAS A FLAW IN THE BRAKES. THE PADS WERE CRYSTALLIZING. THE CONTACT NOTICED A PROBLEM WITH THE BRAKES AT 3,500 MILES. GM TOLD THE DEALER NOT TO DO ANYTHING ELSE TO THE BRAKES ON 6-30-05. THE CONTACT SAID THAT THERE WERE NO LIGHTS THAT CAME ON PRIOR TO THE BRAKE PROBLEMS. *AK THE ENGINE LIGHT HAD COME ON DUE TO POOR FUEL, AND ACCELERATION FELT AS IF IT WERE GOING TO STALL. *SC

08/20/2005
Components: AIR BAGS
Incident Date: 07/24/2005
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532151******
Summary

WIFE NEEDS TO SIT ON A CUSHION WITH A CUTOUT TO EASE PRESSURE ON HER TAILBONE. SHE HAS A STATEMENT FROM THE DR. TO DO THIS. WITH THE CUSHION IN PLACE ON THE PASSENGERS SEAT, THE AIRBAG SENSOR IN THE SEAT WILL NOT DETECT HER PRESENCE, AND THEREFORE THE AIRBAG IS TURNED OFF. WITHOUT THE CUSHION THE AIRBAG IS TURNED ON.

08/12/2005
Components: AIR BAGS
Incident Date: 04/01/2005
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532551******
Summary

DT: THE CONSUMERS WIFE IS TOO LIGHT TO ACTIVATE AIR BAG ON THE FRONT PASSENGER SIDE. THE MANUFACTURER SAID THEY COULDN'T DO ANYTHING ABOUT IT. THE DEALER DID NOT KNOW ANYTHING ABOUT HOW TO BYPASS THE SWITCH. THE CONSUMER HAD NO IDEA AT THE TIME HE BOUGHT HIS VEHICLE THAT THE AIRBAG WOULD NOT BE ACTIVATED FOR HIS WIFE. *JB

08/11/2005
Components: STRUCTURE
Incident Date: 07/01/2005
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532251******
Summary

DT: THE CONTACT OWNS A 2005 BUICK LACROSSE. HE CONTACTED NHTSA LAST WEEK COMPLAINING THAT WHILE DRIVING AND LOOKING IN THE SIDE MIRROR THERE IS A NARROW CHROME STRIP ON THE DASHBOARD. WHEN THE WINDOWS ARE UP ONE CAN SEE A REFLECTION. THIS IS A DISTRACTION, AND IF A MOTORCYCLEIS RIGHT IN THAT REFLECTION ONE MAY NOT BE ABLE TO SEE IT. *AK

08/03/2005
Components: STRUCTURE
Incident Date: 05/05/2005
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE567951******
Summary

PURCHASED THE CAR IN MARCH OF 05, HAVE HAD IT IN A TOTAL OF 24 DAYS FOR SERVICE, ON ABOUT 10 DIFFERENT OCCASIONS. THE FRONT DOORS LEAKED BADLY IN THE RAIN. THEY HAVE SINCE BEEN ADJUSTED, HAD NEW SEALS PUT IN, BONDO APPLIED AT A BODY SHOP. THEN BUICK REPLACED BOTH DOORS WITH NEW FACTORY DOORS. THESE ALSO LEAKED. THEY WERE ADJUSTED AND BONDO WAS APPLIED TO THE NEW DOORS. THEY REQUIRED MULTIPLE ADJUSTMENTS AS WELL. NOW THE DOORS FEEL LIKE THEY DROP A QUARTER INCH WHEN YOU OPEN THEM AND THERE IS A LOT OF WIND NOISE. *JB

07/21/2005
Components: AIR BAGS
Incident Date: 06/17/2005
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532X51******
Summary

DT: THE CONSUMER COMPLAINED ABOUT A PROBLEM WITH THE AIR BAG ON THE PASSENGER'S SIDE. THE AIR BAG SENSOR WAS DEACTIVATING WHEN HIS WIFE WAS IN THE PASSENGER'S SIDE SEAT. THE PASSENGER WEIGHED 121 POUNDS. THE AIR BAG WILL STAY ON AND ACTIVATE WHEN THE OWNER WAS IN THE SEAT WEIGHING ABOUT 50 POUNDS MORE THAN THE PASSENGER. THE OWNER HAD THE CAR TAKEN TO THE DEALERSHIP TO BE CHECKED, AND THE DEALERSHIP SAID IT WAS THE DESIGN OF THE VEHICLE, AND IT COULD BE THE MAGNETIC FIELD. THE MANUFACTURER WAS CONTACTED, AND THEY CALLED THE DEALERSHIP TO SEE WHAT WAS GOING ON AND THEY SAID THAT IT WAS THE MAGNETIC FIELD. THEY COULD NOT HELP EITHER. THE OWNER SAID THAT HE COULD NOT GET LT FIXED BECAUSE THE DEALER INDICATED THERE WAS NOTHING WRONG WITH THE CAR. THE OWNER SAID THAT IT WAS A DESIGN PROBLEM AND NO ONE CAN FIX IT. ALL OF THE INFORMATION GIVEN WAS WHAT THE CONSUMER PROVIDED.*AK

06/20/2005
Components: SUSPENSION
Incident Date: 05/18/2005
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532451******
Summary

DT: NEW BUICK LACROSS; THE CAR WANDERED AROUND THE ROAD. IT WOULD ALL OF A SUDDEN GO TO THE LEFT AND THEN TO THE RIGHT. THE STEERING WHEEL DOESN'T HAVE TO BE TURNED IN EITHER OF THOSE DIRECTIONS. *AK *NM

06/08/2005
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/18/2005
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532151******
Summary

DT: RECEIVED A RECALL NOTICE A MONTH AGO ON THE BRAKES. THEY CALLED THE LOCAL DEALER 3 TIMES, AND HE SAID BUICK HAD NO PARTS TO FIX THIS CAR. *AK *TT *SB

06/03/2005
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/10/2005
Crash: No
Fire: No
Summary

DT: CALLER WOULD LIKE TO COMPLAIN ABOUT THE LENGTH OF TIME IT IS TAKING FOR THE DEALER TO REPAIR THE BRAKES WHICH HAVE BEEN RECALLED. HE HAS RECEIVED A RECALL NOTICE, CALLED BUICK, AND HAS NOT RECEIVED TIMELY SERVICE. HE SUGGESTS THEY PROVIDE A LOANER CAR FOR THEIR CUSTOMERS WAITING ON REPAIRS. *AK *NM

05/25/2005
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/02/2005
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532051******
Summary

DT: CONSUMER RECEIVED A RECALL NOTICE AND TOOK VEHICLE 2 WEEKS AGO TO GET THE PART FROM THE DEALERSHIP. THAT WAS 2 WEEKS THAT THE CONSUMER WAS DRIVING WITH UNSAFE BRAKES. ALSO, CONSUMER STATED THAT THE CAR WAS MAKING A NOISE ONCE AND IN A WHILE. WHEN BACK OUTVEHICLE MADE THE NOISE. THE RECALL NOTICE WAS RECEIVED ON MAY 2, AND THE DEALER ORDERED THE PARTS. *AK

05/12/2005
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/01/2005
Crash: No
Fire: No
Summary

THE DEALER DOES NOT HAVE THE PARTS AT THE MOMENT TO PERFORM THE SAFETY RECALL ON THE 2005 BUICK LACROSSE. *MR RECALL CAMPAIGN# 05V156000. *SC *JB

05/12/2005
Components: EQUIPMENT
Incident Date: 01/31/2005
Crash: No
Fire: No
Summary

BUICK LACROSSE CXL EXPERIENCING PROBLEMS WITH THE ONSTAR SYSTEM. *MR ONSTAR HAD COME ON WHEN THE CONSUMER DID NOT ACTIVATE IT. THE VEHICLE WAS PARKED. THE NEXT MORNING WHEN THE VEHICLE WAS STARTED, ON STAR HAD COME ON AND CONTINUED WITH "ONSTAR READY-GOODBYE," AND WOULD NOT STOP EVEN WHEN TURNED OFF. THE CONSUMER WAS INFORMED THAT THERE WAS A GLITCH. *SC THE CONSUMER RETURNED THE VEHICLE TO THE DEALERSHIP AND ANTOHER VEHICLE WAS ORDERED, HOWVER BEFORE THE CONSUMER COULD EVEN GET THE VEHICLE OFF THE LOT THE ON STAR SYSTEM FAILED ON THAT VEHICLE AS WELL. *JB

05/10/2005
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 05/10/2005
Crash: No
Fire: No
Summary

DT: CALLER RECEIVED A RECALL NOTICE ON THE BRAKES CLIP, AND HE WANTS TO COMPLAIN THAT HE CANNOT GET THE PARTS FROM ANYONE IN NEW YORK TO FIX THIS PROBLEM. ALSO CRUISE CONTROL DOESN'T WORK CORRECTLY. CALLED BUICK IN MICHIGAN, AND THEY DIDN'T KNOW WHETHER OR NOT IT WAS SUPPOSE TO ENGAGE OR DISENGAGE.*AK

05/06/2005
Components: AIR BAGS
Incident Date: 10/04/2004
Crash: No
Fire: No
Vehicle Identification Number: 2G4WE537651******
Summary

THE AIR BAG SENSOR FOR THE PASSENGER SIDE FRONT IS SHOWING, AIR BAG OFF. PASSENGER WEIGHS 90 LBS, AND THE SENSOR STILL READS THE SAME. THIS MEANS THAT FRONT PASSENGER DOES NOT HAVE AN AIR BAG. MANUFACTURER STATED THEY WILL TRY TO FIGURE OUT WHAT WAS GOING ON.*AK GENERAL MOTORS HAS AGREED TO REPURCHASE THE VEHICLE. *BF *NM

05/03/2005
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/02/2005
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532751******
Summary

GOT RECALL LETTER ABOUT CLIP THAT SECURES THE BRAKE PUSH ROD TO THE BRAKE PEDAL ARM PIN, COULD HAVE BEEN BEN. T WHEN IT WAS INSTALLED A BENT CLIP MAY HAVE COME OFF, ALLOWING THE BRAKE BOOSTER PUSH ROD TO SEPARATE FROM THE BRAKE PEDAL. IF THIS HAPPENS THE BRAKE MAY NOT WORK AT ALL. TRIED TO GET IN CONTACT WITH THE FEDERAL TRADE COMMISSION, AND COULD NOT GET THROUGH. CALLED DEALER, AND THEY DIDN'T HAVE PART TO FIX PROBLEM YET. SHE WAS CONCERNED ABOUT DRIVING THE CAR BEFORE THE PART WAS REPLACED.*AK

05/02/2005
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/29/2005
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532151******
Summary

THE CONSUMER RECEIVED A RECALL LETTER IN THE MAIL REGARDING A PROBLEM WITH THE BRAKES.

05/02/2005
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/02/2005
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532251******
Summary

THE CONSUMER STATED BUICK SENT A LETTER ABOUT A PROBLEM WITH THE BRAKES BUT THE DEALER WILL NOT HAVE THE PARTS FOR SEVERAL WEEKS. IF YOU SEND THE LETTER, THEN SEND THE PARTS.

05/02/2005
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/30/2005
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532751******
Summary

THE CONSUMER RECEIVED A RECALL LETTER REGARDING THE BRAKES, HOWEVER THE DEALER DID NOT HAVE THE PARTS.

05/02/2005
Components: SERVICE BRAKES, AIR
Incident Date: 05/02/2005
Crash: No
Fire: No
Vehicle Identification Number: 4S3BH675537******
Summary

RECEIEVED RECALL LETTER STATING THE BRAKE CLIP COULD HAVE BEEN BENT WHEN INSTALLED AND COULD ACAUSE PUSHROD TO SEPERATE FROM BRAKE PEDAL AND CAUSE A CRASH. CALLER IS CONCERNED ABOUT DRIVING THIS VEHICLE UNTIL PROBLEM IS FIXED.

04/28/2005
Components: STRUCTURE
Incident Date: 04/01/2005
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532551******
Summary

2005 BUICK LACROSSE THE GLARE FROM THE CHROME STRIP ON THE DASH IS BLINDING THE DRIVER. *MR (THE GLARE AFFECTED THE 1/2 INCH CHROME STRIP ACROSS THE DASH AND THE RECTANGULAR STRIP AROUND THE GEAR SELECTOR) THIS PROBLEM WOULD OCCUR WHEN THE SUN REFLECTS VERTICALLY OR OBLIQUELY THROUGH THE WINDOWS. THE GLARE CAUSED THE CONSUMER HEADACHES. THE CONSUMER SUGGESTED THAT BUICK RECALL THIS PROBLEM AND REPLACE THE CONTROLS. *SC *JB

04/25/2005
Components: STRUCTURE
Incident Date: 03/04/2005
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC562951******
Summary

CONSUMER NOTICED A SOFT SPOT LOCATED ON THE VEHICLE TRUNK LID. TOOK VEHICLE TO THE DEALER. THE DEALER TOOK CONSUMER TO INSPECT SEVERAL OTHER VEHICLES WHICH HAD THE SAME PROBLEM. DEALER INFORMED THE CONSUMER THAT WAS THE NORMAL CHARACTERISTIC OF THAT VEHICLE. *AK TRUNK LID MADE NOISE WHEN THE CONSUMER TOUCHED IT. THE CONSUMER WANTS MFG. TO CHECK CAR TO BE SURE IT'S SAFE IN CASE OF A REAR ENDED CRASH. *BF *NM

04/08/2005
Components: SUSPENSION
Incident Date: 02/14/2005
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562851******
Summary

WHILE DRIVING AT ANY SPEED STEERING WHEELJERKED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

03/19/2005
Components: STRUCTURE
Incident Date: 03/19/2005
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC532751******
Summary

REFLECTION OF CROME TRIM AND SUN REFLECTION OFF SILVER TRIM ON FRONT DASHBOARD REFLECTS ON DRIVER AND PASS. FRONT DOOR AND INTERFERES WITH EXTERIOR MIRRORS.*AK

03/08/2005
Components: VEHICLE SPEED CONTROL
Incident Date: 01/04/2005
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC562X51******
Summary

WHEN ENGAGING THE CRUISE CONTROL AT 55 - 60 MPH, SUDDENLY THE CRUISE CONTROL DISENGAGED WITHOUT APPLYING THE BRAKES.*AK THE CRUISE CONTROL SHUTS DOWN AFTER 60 SECONDS. *TC

03/08/2005
Components: VEHICLE SPEED CONTROL
Incident Date: 01/04/2005
Crash: No
Fire: No
Vehicle Identification Number: 2G4WC562X51******
Summary

WHEN ENGAGING THE CRUISE CONTROL AT 55 - 60 MPH, SUDDENLY THE CRUISE CONTROL DISENGAGED WITHOUT APPLYING THE BRAKES. *JB *NM

01/04/2005
Components: FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 11/03/2004
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD562X51******
Summary

WHILE DRIVING APPROXIMATELY 35 MPH THE ENTIRE DASHBOARD, SPEEDOMETER/FUEL GAUGE, AND ODOMETER FAILED TO ILLUMINATE. CONSUMER WAS UNABLE TO SEE HOW FAST HE WAS DRIVING. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. HOWEVER, MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

12/21/2004
Components: VISIBILITY,STRUCTURE
Incident Date: 12/01/2004
Crash: No
Fire: No
Vehicle Identification Number: 2G4WD532X51******
Summary

THE RIGHT AND LEFT EXTERIOR MIRRORS EXPERIENCE A REFLECTION THAT IS VERTICALLY GOING THROUGH THEM. HOWEVER, IT DISAPPEARS WHILE DRIVING. ALSO, THERE IS A HORIZONTAL CHROME STRIP THAT GOES THROUGH THE INTERIOR MIRROR WHICH IS VERY DISTRACTING. *AL THE CONSUMER STATED THAT THERE WAS A REFLECTION AT THE TOP OF THE FRONT WINDSHIELD. ALL REFLECTIONS WERE CAUSED BY THE CHROME STRIP ON THE DASHBOARD. *TC

5 Recalls

for 2005 BUICK LACROSSE
20/04/2005
CAMPAIGN NUMBER: 05V156000
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
PUSHING ON THE PEDAL WILL NOT APPLY THE BRAKES AND A VEHICLE CRASH COULD OCCUR WITHOUT PRIOR WARNING.
Campaign Number: 05V156000
Manufacture: GENERAL MOTORS CORP.
Components: SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Summary

ON CERTAIN PASSENGER VEHICLES, THE CLIP THAT SECURES THE BRAKE PUSHROD TO THE BRAKE PEDAL ARM PIN COULD HAVE BEEN BENT WHEN IT WAS INSTALLED. A BENT CLIP MAY COME OFF, ALLOWING THE BRAKE BOOSTER PUSHROD TO SEPARATE FROM THE BRAKE PEDAL.

Notes

GM RECALL NO. 05038. CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

31/10/2006
CAMPAIGN NUMBER: 06V417000
AIR BAGS:FRONTAL
IF THE PASSENGER SENSING SYSTEM MALFUNCTIONS, THE FRONT AIR BAG ON THE PASSENGER SIDE MAY BE DISABLED WHEN IT SHOULD BE ENABLED, OR ENABLED WHEN IT SHOULD BE DISABLED. IN EITHER CASE, IN THE EVENT OF A CRASH THAT REQUIRES AIR BAG DEPLOYMENT, A FRONT PASSENGER'S LEVEL OF INJURY MAY BE INCREASED.
Campaign Number: 06V417000
Manufacture: GENERAL MOTORS CORP.
Components: AIR BAGS:FRONTAL
Summary

CERTAIN VEHICLES ORIGINALLY BUILT WITH CLOTH SEATS THAT WERE EQUIPPED WITH AN AUTOMATIC AIR BAG PASSENGER SENSING SYSTEM AND LATER REUPHOLSTERED WITH AFTERMARKET LEATHER SEAT COVER KITS ARE INVOLVED. TESTING HAS INDICATED THAT THE AFTERMARKET LEATHER SEAT COVERS CAN CAUSE THE PASSENGER SENSING SYSTEM TO MALFUNCTION.

Notes

GM RECALL NO. 06102. CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

17/02/2009
CAMPAIGN NUMBER: 09E005000
STEERING
A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
Campaign Number: 09E005000
Manufacture: DORMAN PRODUCTS, INC.
Components: STEERING
Summary

DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONSTM" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.

Notes

THIS RECALL ONLY PERTAINS TO AFTERMARKET DORMAN STEERING KNUCKLES AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON VEHICLES MANUFACTURED BY GENERAL MOTORS CORPORATION. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

23/06/2014
CAMPAIGN NUMBER: 14V355000
ELECTRICAL SYSTEM:IGNITION
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Campaign Number: 14V355000
Manufacture: General Motors LLC
Components: ELECTRICAL SYSTEM:IGNITION
Summary

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

14/08/2015
CAMPAIGN NUMBER: 15V519000
EXTERIOR LIGHTING:HEADLIGHTS
Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Campaign Number: 15V519000
Manufacture: General Motors LLC
Components: EXTERIOR LIGHTING:HEADLIGHTS
Summary

General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Get started for free

Get a free preview of the report