2005 Mercedes-Benz CLK-Class Convertible

LOW BEAM IS OUT, DISCOVERED THAT ON BOTH SIDES ALL THE HEADLIGHT WIRES HAVE LOST ALL THE INSULATION. PICTURES CAN BE TEXTED.

GAS TANK LEAKS, CAR IN MOTON IN THE STREET

WHEN THE GAS TANK IS FULL THERE IS A VERY STRONG GAS SMELL ALL AROUND THE AUTOMOBILE. THE VEHICLE IS PARKED WITH THE IGNITION OFF. THIS SHOULD NOT BE THE CASE. THE CEL WILL COME ON WITH CODE P0456. A SMOKE TEST OF THE FUEL FILLER NECK SHOWED THERE WAS A LEAK. PART NO: W0133-2075480. THIS PART IS THE SAME DESIGN AS WHAT IS ON THE CLS. THIS SAME FUEL SMELL ISSUE IS ON THE E CLASS AND CLS CLASS AND A WARRANTY EXTENSION HAS BEEN ISSUED FOR AN ADDITIONAL 15 YEARS BUT NOTHING FOR THE CLK. THIS IS A DANGEROUS ISSUE WITH HEAT AND FUEL AND IT SHOULD BE ADDRESSED BY MERCEDES NA . AFTER DISCUSSING WITH MERCEDES THEIR STANCE IS THIS IS A NORMAL WARE ITEM. I DO NOT BUY IT.

MY 2005 MERCEDES CLK320 CAUGHT FIRE DUE TO AN ELECTRICAL SHORT WHILE I WAS DRIVING ON THE FREEWAY. I PULLED OVER, THE ENTIRE CAR WAS ENGULFED IN FLAMES AND TOTALED. IT STARTED WITH SMOKE COMING OUT OF THE AC VENTS. WHEN I TURNED THE AC OFF THE SMOKE GOT WORSE AND FIRE PROCEEDED.

I'VE STARTED NOTICING A VERY STRONG SMELL OF GASOLINE COMING FROM THE DRIVER'S SIDE REAR WHEEL WELL AFTER FILLING UP THE CAR. THE GAS FILL DOOR IS ON PASSENGER SIDE. IN DOING SOME RESEARCH ON THE WEB, IT'S COME TO MY ATTENTION THAT THERE ARE MANY OTHER PEOPLE WITH MY MAKE AND MODEL WITH THE SAME PROBLEM. ALSO, A CLASS ACTION SUIT WAS FILED FOR THE S CLASS AND E CLASS MODELS OF MERCEDES THAT WERE HAVING THIS SAME GAS FUMES ISSUE AFTER FILLING UP THE TANK. MERCEDES OFFERED AN EXTENDED WARRANTY OF UP TO 15 ADDITIONAL YEARS FOR THE AFFECTED CARS. THEY ACKNOWLEDGED THAT IT WAS A CRACK IN THE TOP OF THE FUEL TANK, OR IN SOME CASES A SEAL ON A VENT HOSE THAT WAS THE PROBLEM. I'VE LEARNED THAT MY MODEL OF MERCEDES SHARES THE SAME FUEL TANK AS THE OTHER CARS MENTIONED ABOVE. I REACHED OUT TO MY LOCAL DEALER AND THEY SAID I SHOULD CALL THE HELP CENTER OF MERCEDES BENZ AND SEE IF THEY'D REPAIR MY ISSUE TOO. THEY TOLD ME THAT MY MAKE AND MODEL YEAR WAS NOT COVERED. I EXPRESSED MY CONCERN ABOUT THE STRONG GAS FUMES SMELL AND THE POSSIBILITY OF AN EXPLOSION IN MY GARAGE SHOULD A SPARK OR FLAME IGNITE THE FUMES. THEY DID NOT SEEM TO CARE AND TOLD ME IF I WAS A LOYAL CUSTOMER MAYBE THEY COULD DO MORE. I TOLD THEM THAT I SURE DIDN'T THINK THEIR RESPONSE TO ME WAS ANY WAY TO CREATE LOYALTY. I'M REALLY CONCERNED ABOUT THIS BUT SO FAR, MERCEDES HAS BASICALLY TOLD ME THEY WILL NOT HELP. PLEASE HELP!! SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AT APPROXIMATELY 74,000 MILES THE FRONT DRIVERS SIDE SEAT BELT ELECTRIC EXTENDER WENT IN AND OUT 6 SIX TIMES UNCONTROLLABLY, THEN IN THE RETRACTED POSITION FAILED ALL TOGETHER, WHILE THE SEAT BELT ITSELF REMAINED IN THE SLACK POSITION AND WOULD NOT RETRACT. THIS MALFUNCTION LEFT THE FRONT DRIVERS SEAT BELT USELESS, A HUGE SAFETY RISK AND VIOLATES COLORADO SEAT BELT LAW. THERE ARE THOUSANDS OF DOCUMENTED COMPLAINTS IN MULTIPLE MODEL AND YEARS OF THE SAME ISSUE WITH MERCEDES BENZ SEAT BELTS AS PUBLISHED ONLINE. THE LOCAL MERCEDES BENZ DEALER STATES THIS IS NOT A CONSUMER SERVICEABLE ITEM, AND MERCEDES BENZ SERVICE BULLETIN PASSES OFF THEIR MANUFACTURER DEFECT AS THE CONSUMERS FAULT FOR "SOILING THE SEAT BELT AND NOT KEEPING IT CLEAN" WHICH IS RUBBISH. MERCEDES BENZ DEALER QUOTE TO REPLACE THE ENTIRE SEAT BELT SYSTEM FRONT DRIVER SIDE ONLY, $900.00. FRONT PASSENGER SIDE STARTING TO MALFUNCTION, REAR PASSENGER SIDE NOT FULLY RETRACTING WHEN EXITING THE VEHICLE. THE LOCAL DEALER DID NOT OFFER A LOANER CAR AS I HAD TO WAIT TWO WEEKS FOR THEM TO "SCHEDULE ME IN" FOR THE REPAIR, THUS DRIVING AN UNSAFE VEHICLE DURING THE TWO WEEK WAITING PERIOD.

TL* THE CONTACT OWNS A 2005 MERCEDES BENZ CLK500. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, A MESSAGE READING "THERE IS A PROBLEM WITH THE SRS, SEE A MECHANIC SOON" ILLUMINATED ON THE INSTRUMENT PANEL CONTINUOUSLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

TL* THE CONTACT OWNS A 2005 MERCEDES BENZ CLK320. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE BRAKE PEDAL WAS APPLIED BUT THE BRAKES FAILED TO RESPOND. IN ADDITION, THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOTRONIC BRAKE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,680.

SRS LIGHT ON DIAGNOSIS FAULTY FRONT SEAT SENSOR AND CONTROL UNIT. SRS THEREFORE NO LONGER WORKING. THIS IS THE THIRD ONE OF THESE I HAVE HAD THAT HAS HAD THIS FAULT ALL ON MERCEDES. EXTREME SAFETY ISSUE THAT IS REPETITIVE AND CONTINUOUS. ISSUE NEEDS TO BE LOOKED INTO IMMEDIATELY! *TR

PULLED INTO THE DRIVEWAY ONE EVENING AND NOTICED A STRONG FUEL SMELL. USING A FLASHLIGHT, FOUND A DRIP COMING FROM UNDER THE PASSENGER SIDE REAR OF THE CAR. THE NEXT MORNING A LARGE GAS STAIN WAS APPARENT UNDER THE CAR, BUT THE DRIP HAD STOPPED. STARTED THE CAR AND THE GAS LEAK BEGAN AGAIN. DROPPED THE PANELS UNDER THE CAR AND THE LEAK IS COMING FROM THE TANK. THE VEHICLE IS NOW AT A DEALERSHIP AND THEY CLAIM THE TANK IS CRACKED. *TR

SEAT BELT EXTENDED WITHOUT TENSION AND CONTINUED TO RELEASE. SO THE DRIVER SIDE SEAT BELT WAS OF NO FUNCTIONAL USE. BROUGHT TO MERCEDES SERVICE, REPLACED ENTIRE SEAT-BELT AND RETRACTION SYSTEM. WAS TOLD THE WHEEL THAT RETRACTS THE BELT IS DEFECTIVE. SEEMS LIKE A REAL SAFETY ISSUE, MAYBE WHEN SOMEONE NEEDS THERE BELT, THIS WILL OCCUR, AND THE RESULT WILL NOT BE A SERVICE CALL, THIS SHOULD BE FIXED BY MERCEDES... *TR

SRS LIGHT APPEARED AND WE TOOK VEHICLE INTO DEALERSHIP AND WERE TOLD THE PASSENGER SIDE AIRBAG WAS DEFECTIVE AND HAD TO BE REPLACED. WE HAD THE REPAIR DONE ON 10/03/14. WE THOUGHT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THIS SAFETY ISSUE SINCE THE VEHICLE IS LESS THAN 10 YEARS OLD. THE DEALERSHIP SAID IT WAS NOT AND THE REPAIR CHARGES WERE PAID BY US. WONDERING IF THIS VEHICLE SHOULD BE INCLUDED IN THE NATIONAL RECALL FOR DEFECTIVE AIRBAGS. *TR

RIGHT FRONT XENON HEADLAMP BALLAST FAILED CAUSING HEADLAMP TO NOT ILLUMINATE, AFTER THIS PART WAS REPLACED SHORTLY AFTER THE XENON IGNITER FAILED THUS CAUSING HEADLAMP TO NOT ILLUMINATE AGAIN. A COUPLE OF MONTHS LATER NOW THE LEFT HEADLAMP HAS FAILED. THE BALLAST HAS NOW FAILED ON THIS LIGHT AS WELL. THE HEADLAMPS ARE SO UNRELIABLE IT IS UNSAFE TO DRIVE AT NIGHT. *TR

DRIVING AT 35 MPH CAR BEGAN TO STALL AND LOSE POWER, CAR EVENTUALLY GAINED POWER AND ACCELERATION, ONCE DRIVING SLOWER THE CAR LOST POWER AGAIN AND CUT COMPLETELY OFF AFTER ALL LIGHTS ON DASH BOARD CAME ON. SELLING DEALER STATED THEY FIXED THE PROBLEM WHICH WAS A SENSOR BUT THE CAR IS NOW LOSING POWER AGAIN ONE MONTH LATER. THE INTERIOR AND EXTERIOR LIGHTING ALWAYS FLICKER UPON STARTING THE VEHICLE. *TR

THE SRS LIGHT CAME ON ONCE BEFORE LIKE 6 MONTHS BACK, AND THE MECHANIC CLEARED THE CODE. THIS LIGHT CAME BACK ON SEPT 5, 2012. THE MERCEDES DEALER TOLD ME THAT THERE ARE 2 FAULT CODES: 1. 900B - PASSENGER SIDE SEAT BELT BUCKLE 2. 9243 - PASSENGER SIDE AIRBAG IGNITION SQUIB THIS CAR HAS ONLY CLOSE TO 37,000 MILES. AND THIS IS A SAFETY ISSUE WITH AIRBAGS WILL NOT DEPLOY IN ACCIDENTS. THIS CAR HAS NEVER BEEN IN ANY ACCIDENTS AND IS IN PRISTINE CONDITION. I VERY STRONGLY FEEL THIS IS POOR WORKMANSHIP BY MERCEDES AND THEY SHOULD HAVE A RECALL TO FIX THIS AS THIS RELATES TO SAFETY. *TR

STEERING WHEEL STUCK IN HIGHEST POSITION OBSTRUCTING DRIVERS' VIEW. *TR

TL* THE CONTACT OWNS A 2005 MERCEDES BENZ CLK500. AFTER REFUELING THE VEHICLE, THE FUEL LEVEL GAUGE DISPLAYED AN EMPTY READING AND THE CHECK ENGINE LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE CONTACT STATED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 08V303000 (ELECTRICAL SYSTEM) BUT THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 113,760.

DRIVING HOME FROM THE GROCERY STORE ON A SURFACE STREET AT APPROXIMATELY 35 MPH. ENGINE SWITCHED OFF ALONG WITH EVERYTHING ELECTRICAL. CAR DID RESTART AND I WAS ABLE TO GET HOME. ATTEMPTS TO RESTART AFTER THAT FAILED. THE REMEDY WAS TO REPLACE THE ELECTRONIC IGNITION SWITCH (EZS OR EIS CONTROL MODULE). THE EXPLANATION I RECEIVED WAS THAT IT HAS CERTAIN COMPUTER CIRCUITS THAT AFFECT NOT ONLY STARTING BUT OTHER CAR SYSTEMS. IN FACT, INCORRECT PROGRAMMING OF THE REPLACEMENT MODULE CAUSED ME TO BE UNABLE TO LOWER THE SOFT-TOP AS IF ONE WASN'T INSTALLED. REPROGRAMMING THE UNIT TO "TELL" THE NEW MODULE THAT THIS VEHICLE ISA CONVERTIBLE SOLVED THAT PROBLEM. *TR

TL*THE CONTACT OWNS A 2005 MERCEDES-BENZ CLK500. THE CONTACT STATED THAT HE RECEIVED A WARRANTY EXTENSION FROM THE MANUFACTURER IN REGARDS TO THE AIR BAGS. HE STATED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL ON A INTERMITTENT BASIS. THE VEHICLE WAS THEN INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT HE NEEDED TO REPLACE THE WIRING HARNESS IN BOTH THE DRIVER AND PASSENGER SEATS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 37,000.

TL*THE CONTACT OWNS A 2005 MERCEDES CLK320. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. ONCE THE VEHICLE WAS JUMP STARTED ALL OF THE SERVICE LIGHTS AND SENSORS ON THE INSTRUMENT PANEL WOULD TURN ON AND OFF. THE AUTOMATIC SEAT BELTS WOULD ALSO ENGAGE AND DISENGAGE ON THEIR OWN. THE VEHICLE WAS SHUT OFF BUT THE FAILURES CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE; HOWEVER, THEY SUSPECT THAT IT COULD BE THE ELECTRICAL SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 62,000.

TL*THE CONTACT OWNS A 2005 MERCEDES BENZ CLK500. THE CONTACT STATED THAT WHEN THE DRIVER SEAT WAS FOLDED FORWARD AND BACKWARD, IT WOULD LOCK ELECTRONICALLY AND CAUSED ALL OTHER ELECTRONIC FUNCTIONS FOR THAT SEAT TO FAIL; THE CONTACT WAS CONCERNED THAT THE DRIVER SIDE FRONTAL AIR BAG WOULD FAIL. THE FAILURE OCCURRED INTERMITTENTLY AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP SIX TIMES. THE DEALER REPLACED THE DRIVER SEAT RAILS, FRAME AND MADE ALL OTHER NECESSARY ADJUSTMENTS BUT THE FAILURE CONTINUED. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALERSHIP. THE FAILURE MILEAGE WAS 0. THE CURRENT MILEAGE WAS APPROXIMATELY 60,000.

I WAS DRIVING TO WORK AND IT FELT LIKE THE CAR RAN OVER SOMETHING. THIS IS WHEN I NOTICED THAT THE TIRE HAD RAN COMPLETELY FLAT WITH TREAD SPLITTING ALL AROUND IT. THE TIRE HAS NOT BEEN REPLACED BUT I HAVE CONTACTED THE MERCEDES SERVICE DEPARTMENT BECAUSE THE TIRE HAS ONLY 22,000 MILES. I BELIEVE THERE ARE DEFECTS WITH THE TIRES BECAUSE THE OTHER FRONT TIRE HAS A BUBBLE IN THE TREAD. *TR

CONSUMER WOULD LIKE MANUFACTURER TO REIMBURSE THEM FOR REPAIR WORK DONE ON THERE 2006 MERCEDES BENZ CLK55. *KB THE COVERINGS THAT WERE REPLACED ARE A PIECE OF BLACK PLASTIC THAT FITS UNDER THE FRONT BUMPER AND IS DIRECTLY BEHIND THE LIGHT ASSEMBLY ON BOTH SIDES. ONE DAY WHILE DRIVING ONE OF THE COVERINGS BECAME WEDGED AGAINST THE FRONT RIGHT TIRE. THE VEHICLE WAS TAKEN TO A DEALER WHO REMOVED THE COVERING AND STATED THAT THE VEHICLE COULD BE DRIVEN WITHOUT IT. ABOUT A WEEK LATER THE COVERING ON THE LEFT SIDE SLID IN FRONT OF THE LEFT FRONT TIRE THEN WENT FLYING OFF THE CAR WHILE IT WAS GOING 60 MPH. THE CONSUMER MADE AN APPOINTMENT TO HAVE THE COVERINGS REPLACED. THE COVERING WERE REPLACED AND THE CONSUMER WAS CHARGED FOR THE REPLACEMENTS. THE VEHICLE WARRANTY DID NOT COVER THE REPLACEMENT OF THE COVERINGS. THE CONSUMER FEELS THE PARTS SHOULD HAVE BEEN REPLACED UNDER WARRANTY. *NM

DT*: THE CONTACT STATED THE AUTOMATIC DRIVER SEAT IN THE VEHICLE MOVED FORWARD ON ITS OWN, PUSHING THE CONTACT INTO THE STEERING WHEEL. THE VEHICLE WAS NOT RECORDING THE CORRECT SEAT POSITION OF EACH DRIVER. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM. ALSO, BOTH FRONT TIRES MADE A THUMPING NOISE WHILE DRIVING AT ANY SPEED. A SERVICE DEALER DETERMINED THAT THE WEAR ON THE TREAD WAS UNEVEN. DUE TO THE VEHICLE HAVING STAGGERED WHEELS, THE TIRES COULD NOT BE ROTATED.

BLOW OUT OF RIGHT REAR TIRE (COSTCO ITEM #758707 BRIDGESTONE/FIRESTONE RE750 245/40R17 ULTRA HIGH PERFORMANCE) RESULTING IN $2000 WORTH OF VEHICLE DAMAGE. DEFECTIVE TIRE REMNANTS SENT TO BRIDGESTONE/FIRESTONE. THEIR INSPECTOR DENIES THAT THE TIRE FAILURE WAS A RESULT OF A DEFECT IN MATERIALS OR WORKMANSHIP. I DO NOT BELIEVE THEY HAVE OBJECTIVELY EVALUATED THE TIRE REMAINS AND ARE ATTEMPTING TO AVOID EXCEPTING RESPONSIBILITIES FOR THE BLOWOUT WHICH WOULD AMOUNT TO COVERING MY $2000 OUT OF POCKET EXPENSES. *JB

TIRES ON THE MERCEDES CLK320 ARE NOT DESIGNED TO LAST VERY LONG AND BECOME "BALD" QUICKLY CREATING DANGEROUS DRIVING CONDITIONS. ACCORDING TO THE SERVICE MANGER AT THE MERCEDES DEALERSHIP THE TIRES SUPPLIED WITH THE CAR ARE RATED FOR ONLY 8,000 TO AT BEST 11,000 MILES. THEY TIRES CAN NOT HANDLE SIMPLY BRAKES IN THE ROAD AND RIP APART VERY EASILY. I KNOW OF SOMEONE ELSE WITH THIS CAR THAT HAS EXPERIENCED THE SAME DANGEROUS CONDITIONS. *JB

DATE OF PURCHASE WAS 01/10/2005 SERVICE#1.1ST WHEEL ALIGNMENT WAS ON 01/18/2005 MILEAGE IN WAS 788 MILES, THE FRONT & REAR, BOTH HAD TO BE RE-ALIGNED, REPLACED PARTS WERE WHEEL CAMBER/CASTER-L SIDE/ADJUST INSTALL BOLT KITS AND WHEEL CAMBER/CASTER-R SIDE/ADJUST INSTALL BOLT KITS AND CAR WAS TESTED TO VERIFY PULL TO THE RIGHT, THEY FOUND CAMBER ON LEFT FRONT OUT OF SPECS ALSO VEHICLE HAS A 0.14 SPLIT IN CASTER R&R TWO LOWER ENCAP PANELS INSTALL CASTER KIT ON RIGHT FRONT AND INSTALL CAMBER KIT ON LEFT FRONT PERFORM FOUR WHEEL ALIGNMENT ROAD TEST CAR AFTER THE CAR WAS COMPLETED. SERVICE #2. AT 1,766 I REQUESTED ANOTHER WHEEL ALIGNMENT BECAUSE THE CAR BEGAN PULLING TO THE RIGHT AGAIN. SERVICE #3 04/25/2005 AT 6174 MILES AND 05/10/2005 AT 6,310 MILES AFTER HIGH SPEED PANIC STOP ON INTERSTATE 15 NORTH A SEMI TRAILER TRUCK SWERVED INTO THE PASSING LANE CAUSING ME TO SLAM ON MY BRAKES TO AVOID THE TRAILER ON THE HIGHWAY. THIS IMMEDIATELY CAUSED THE CAR TO BEGIN TO SHAKE, SHIMMY AND RATTLE DOWN THE FREEWAY UNTIL I COULD REACH A SAFE STOPPING POINT. I COULD NOT STOP ON THE FREEWAY I WAS IN THE MIDDLE OF THE DESERT AND TRAFFIC WAS EXTREMELY HIGH. THIS PANIC STOP REQUIRED ME TO GET ANOTHER WHEEL ALIGNMENT. SERVICE #4. 06/21/05 AT 8,548 MILES SERVICE DIRECTOR OF MERCEDES-BENZ TOM FOX TEST DROVE MY CAR AND HE AGREED THAT THE CAR PULLS HARD TO THE RIGHT CHANGING LANES BY IT''S SELF. THE CARS WINDOWS ALSO DO NOT ROLL UP ALL THE WAY, THEY REACH THE TOP AND THEN ROLL BACK DOWN HALF WAY. THE HOOD (FIRE) INSULATION HAS SHRUNK AND RIPPED OFF THE TOP OF THE HOOD AND IS FALLING INTO THE ENGINE. TOM STATED WHEEL ALIGNMENT IN NOT TOTALLY FIXABLE, THE WINDOW MOTORS HAD TO BE REPLACED AND THE HOODS FIRE INSULATION ALSO HAD TO BE REPLACED. MERCEDES-BENZ OF SAN DIEGO IS ALLOWING ME TO PICK UP MY CAR TOMORROW 06/27/2005. THEY (MERCEDES-BENZ OF SAN DIEGO) ARE TYING TO TELL ME THAT IT IS NORMAL FOR THIS CAR TO PULL TO THE RIGHT?

DT: CONSUMER WAS DRIVING HOME FROM WORK ON THE FREEWAY GOING 65 MPH AND ENGINE COMPLETELY STALLED; ALL OF THE LIGHTS AND EVERYTHING WENT OUT. WAS ABLE TO PULL OFF THE ROAD, AND PUT IT IN PARK. THAT NIGHT HAD VEHICLE TOWED TO THE DEALERSHIP, AND UNTIL TODAY THEY WERE NOT ABLE TO IDENTIFY THE CAUSE OF THE PROBLEM.*AK