EN

2007 Ford Five Hundred 4-DR.

2
Recalls
198
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 11.3%

Complaints
Recalls

198 Complaints

for 2007 FORD FIVE HUNDRED
02/12/2021
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP25137G******
Summary

AFTER DRIVING HALF-HOUR IN HIGH-WAY SOUTHWARD ON I-45 IN THE MORNING. THE CAR CANNOT BE ACCELERATE AT AROUND 40MPH WHEN I RAMP UP TO 288, AND THE AUTO-LOCK LIGHT TURNED RED. SECONDS LATER, IT RECOVERED BACK. 2 MINUTES LATER, IT HAPPENED AGAIN . AND AGAIN . SO I PARKED IT . ~8-HOURS LATER, I STARTED IT AND THE AUTO-LOCK LIGHT RED AGAIN. SECONDS LATER, THE ENGINE STOPPED WHEN I BACK THE CAR. I STEPPED ON GAS-PEDAL WHEN I TRIED 3RD TIME, AND THE CAR MOVED AND THE AUTO-LOCK LIGHT KEPT RED. 10-MINUTS LATER, WHEN I DRIVE ON 288-SOUTH AT ~60MPH, BOTH OF THE REPAIR LIGHT AND ENGINE LIGHT TURNED YELLOW AND THE AUTO-LOCK LIGHT OFF, SECONDS LATER, THE REPAIR LIGHT OFF. THE ENGINE LIGHT KEPT ON. SO I GET DOWN THE HIGHWAY, CANNOT ACCELERATE CAR WITH GAS-PEDAL ON AND CANNOT TURN STERRING WHEEL, THE CAR SLOW DOWN AND STOPPED BY ITSELF. 5-MINUTES LATER, I STARTED IT AGAIN WITH ENGINE LIGHT ON WITH YELLOW, THE CAR MOVED AND 10 MINUTES LATER, I PARKED IT HOME.

07/09/2020
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/09/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAFP24107G******
Summary

I HAD THIS CAR REPAIRED TWICE AT A PROFESSIONAL MECHANIC SHOP THAT COST ME THOUSANDS OF DOLLARS. EVERY TIME, THE CAR COMES TO STOP OR DIES ON ME. I REPLACED THE FUEL FILTER ONE TIME THAT IS UNDERNEATH THE CAR. NOW THE CAR IS SITTING IN MY GARAGE BECAUSE OF THE FUEL PUMP NOT FUNCTIONING AND DOES NOT MAKE THAT SOUND ANYMORE WHEN YOU TURN THE KEY ON.

02/22/2020
Components: ELECTRICAL SYSTEM
Incident Date: 12/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP27147G******
Summary

IT BEGAN WITH THE 12 VOLT NOT WORKING. PUT IN NEW FUSE IT BLEW. THEN INSTRUMENT PANEL SPEEDOMETER GOES BLACK, IF YOU GOT THE DASH IT COMES BACK ON THE BATTERY GOT COMPLETELY DRAINED BOUGHT A NEW ONE. STILL HAVE A SHORT SOMEWHERE . NOTICED A MILLION OTHER COMPLAINTS THE SAME SHOULD THIS NOT BE INVESTIGATED? A SODERING DEFECT OR ELECTRICAL SHORT DRAINING BATTERY, IT'S OBVIOUSLY A VEHICLE DEFECT. ISN'T FORD A BIG ENOUGH COMPANY TO TAKE CARE OF THIS INSTEAD OF IGNORING IT? THIS IS ON A 2007 FORD 500, LOW MILES. THIS HAPPENS SITTING STILL OR DRIVING.

02/13/2020
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 01/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24107G******
Summary

CAR IS LEAKING FUEL FROM THE GAS TANK AREA, LOOKS LIKE ITS LEAKING FROM THE FILLER NECK. AT TIMES IT LEAKS A CONSIDERABLE AMOUNT. I'M ALSO HAVING SURGING ISSUES. MAINLY AT LOW SPEEDS. THE VEHICLE HAS ALSO SHUT DOWN IN THE MIDDLE OF TRAFFIC. THESE PROBLEMS TRULY CONCERN ME AND I QUESTION THE SAFETY OF THE VEHICLE AND MY CHILDREN AND MYSELF WHILE IN THIS VEHICLE.

01/20/2020
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24167G******
Summary

I DON'T KNOW IF THIS BELONGS IN ENGINE OR FUEL/PROPULSION SYSTEM. THERE WAS NO MENTION OF 'GAS PEDDLE' IN EITHER. THE DATE OF 07/17/2013 IS APPROXIMATE. IT MAY HAVE BEEN BETWEEN 2013 - 2015. I AM NOT SURE OF THE EXACT DATES. IT WAS WHEN I WAS GOING TO A PAIN SPECIALIST IN BUFFALO AFTER MY REAR-END ACCIDENT IN MY PREVIOUS CAR IN JULY 2012. LOCATION - I-190 & NY-198 BUFFALO, NY 14207 42.930405, -78.899552 MERGE RAMP FROM THE NY-198 TO THE I-190 NORTH. 2007 FORD FIVE HUNDRED THE PROBLEM: THE GAS PEDDLE STUCK WHEN I HAD TO DO A FAST ACCELERATION / I FLOORED IT. I HAD TO PUT THE CAR IN NEUTRAL AND PRESS THE GAS PEDDLE A COUPLE TIMES TO GET IT UNSTUCK. I HAD IT IN TO THE FORD DEALER WHERE I BOUGHT IT AND THEY FIXED OR CLEANED SOMETHING. THE FORD DEALER SAID THAT IT WOULD COST ABOUT $400.00 TO REPLACE THE COMPONENT IF THIS DIDN'T WORK. IT HAPPENED AGAIN WHEN I DID ANOTHER FAST ACCELERATION. I WAS ABLE AGAIN TO GET IT UNSTUCK. I HAVE NOT HAD THE OCCASION TO DO A FAST ACCELERATION SINCE. I DON'T RUN IT FAST IF I CAN HELP IT.

11/27/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24117G******
Summary

THE ANTI THEFT IS ON

10/22/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP25157G******
Summary

INSTRUMENT CLUSTER FLASHES THEN GOES BLACK WHILE DRIVING. INTERIOR EXTERIOR AND GAUGE LIGHTS GO BRIGHT AND DIM AND GO OUT ALTOGETHER WHILE DRIVING. CAR DIES WHILE MOVING. BATTERIES ONLY LAST 1 YEAR FROM BEING DRAINED. NO ALTERNATOR ISSUE PER 3 DIFFERENT MECHANICS.

10/11/2019
Components: EXTERIOR LIGHTING
Incident Date: 10/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP25197G******
Summary

DRIVER SIDE HEADLIGHT SOCKET BURNS OUT THE BULB. THE BULB HAS BEEN REPLACED THREE TIMES IN THE PAST THREE MONTHS. THE ENTIRE LIGHT SOCKET UNIT NEEDS TO BE REPLACED. THE SERVICE TECH INFORMED ME THAT WAS A PROBLEM WITH THIS MODEL VEHICLE.

06/07/2019
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24187G******
Summary

VEHICLE SURGES WHEN YOU LET OFF THE BRAKE. THIS STARTED SHORTLY AFTER WE PURCHASED THE CAR A COUPLE YEARS AGO. THEY EITHER SERVICED OR REPLACED THE THROTTLE BODY AND THAT WORKED FOR ABOUT 6 MONTHS OR SO. NOW THE CAR SHAKES REALLY BAD ANYTIME WE HAVE TO STOP AND HAVE TO KEEP FOOT ON THE BRAKE REALLY HARD, SOMETIMES THE CAR DIES DURING THIS TOO AS WELL AS GOING FROM REVERSE TO DRIVE. AS SOON AS YOU LET OFF THE BRAKE THE CAR ACCELERATES, CAN MAKE IT UP TO ALMOST 40 MPH WITHOUT EVEN TOUCHING THE GAS. IT RUNS HORRIBLY IN THE HEAT TOO. ANY TEMP OVER 70 IT JERKS INTO 2 OR 3RD GEAR HARD WHEN STOPPING AND GOING.

09/01/2018
Components: UNKNOWN OR OTHER
Incident Date: 08/31/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP27137G******
Summary

THROTTLE HAD IT FIXED WITH RECALL, IT LUNGES YOU INTO TRAFFIC WHILE STOPPED. AGAIN IT HAS DONE THAT NOW FAILED, THIS IS A DANGEROUS CAR. IT IS GARAGE KEPT AND WELL MAINTAINED WENT DOWN TO GET GAS, MAIL AND WHILE STOPPED IT JERKED ME OUT OF THE STOPPED POSITION INTO THE MAILBOX THEN THE WRENCH, TRACTION AND ENGINE LIGHT CAME ON AND IT BUCKED TILL I GOT IT 10 FEET TO THE GARAGE NO, IT WILL NOT START!!! TO EVEN GET IT TO THE DEALERSHIP OR GARAGE, ITS A SAFETY FEATURE I WAS TOLD, THE WAY IT LUNGES IS DANGEROUS, I ALMOST WENT THROUGH HE GARAGE WALL WHICH IS CONCRETE, LAST TIME I HIT MY TEETH ON THE STEERING WHEEL AND KNOCKED ONE BACK OUT OF ALIGNMENT. WHICH THE FORD PERSON THOUGHT WAS FUNNY LAST TIME. FORD KNOWS THIS IS A DANGEROUS CAR, IT SHOULD BE REPLACED AND THESE SHOULD BE CRUSHED LIKE THE DEMON CAR THEY ARE. PEOPLE SPEND HARD EARNED MONEY ON THESE VEHICLES ALL FOR THIS TO HAPPEN?

07/10/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 06/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP27147G******
Summary

PERIODICALLY BUT OCCURING MORE OFTEN. ONCE THE CAR IS PLACED IN DRIVE OR REVERSE BUT FOOT STILL ON THE BRAKE, ONCE THE BRAKE IS RELEASED THE CAR QUICKLY AND AGGRESSIVELY ACCELERATES ON IT'S OWN WITHOUT PRESSING THE GAS PEDAL AND WITH VERY LITTLE REACTION TIME YOU HAVE TO SLAM THE BRAKE PEDAL TO MAKE THE CAR STOP AND THEN THE CAR CUTS OFF. THIS HAS HAPPENED AT LEAST 4 TIMES WITHIN THE LAST MONTH. VERY DANGEROUS! I HAVE RESEARCHED RECALL INFORMATION FOR THIS MODEL AS WELL AS MY DIRECT VIN NUMBER ASSOCIATED WITH MY VEHICLE BUT I HAVE YET TO FIND A RECALL. HOWEVER I HAVE READ MANY REVIEWS OF THE SAME ISSUES WITH OTHER FORD 500 OWNERS.

02/08/2018
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP28147G******
Summary

FUEL TANK FAILURE ,FUEL LEAK, VAPOR LEAK. THIS DUE TO A FAILURE OF THE SEALS ON THE FUEL TANK ALONG WITH THE DETERIORATION OF THE MOUNTING BRACKETS ON THE FUEL PUMP AND FUEL SENDING UNITS.

08/03/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24127G******
Summary

DASH PANEL LIGHT GO ON AND OFF WHILE DRIVING, REVERSE LIGHTS COME ON AND CAR WANTS TO STALL. PUT NEW BATTERY IN AND HAD ALTERNATOR REPLACED STILL HAVING PROBLEM. CAN NOT DRIVE CAR BECAUSE OF SAFETY RISKS. BEEN DOING THIS FOR A MONTH AND STILL DOING IT EVEN AFTER REPAIRS DONE BY MECHANIC.

07/31/2017
Components: UNKNOWN OR OTHER
Incident Date: 07/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP25157G******
Summary

MY RPM GETS HIGH AND IT JOLTS WHEN I SHIFT FROM PARK TO REVERSE OR NEUTRAL. IT IS WORSE WITH THE AIR CONDITIONER ON. HAVE ONLY HAD THIS CAR FOR 4 WEEKS AND HAS LESS THAN 103,000 MILES ON IT.

09/03/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/02/2016
Crash: No
Fire: No
Summary

SINCE I BOUGHT MY CAR IN 2007 I AM ON MY 4TH BATTERY. THE BATTERY WILL JUST DIE AND STOP HOLDING A CHARGE. THE DEALER CANNOT FIGURE OUT WHAT IS CAUSING THE BATTERY TO DRAIN. EVERY TIME THE CHARGE IT, THE CAR JUST DRAINS IT. THE BATTERIES ON OVERAGE ONLY LAST AROUND 2 YEARS. WHEN I GO UP AND DOWN STEEP HILLS MY CHECK BATTERY LIGHT COMES ON, BUT ONCE ON LEVEL THE LIGHT GOES OUT. MY CAR IS FINE AND THEN I GO TO START THE CAR IT WON'T START. NO WARNING WHAT SO EVER. THE CHECK BATTERY LIGHT NEVER EVEN COME ON. UNLESS OF COURSE WHILE I AM DRIVING UP OR DOWN A STEEP HILL. I LIVE IN SPOKANE WASHINGTON, BUT I HAD TO HAVE THE BATTERY REPLACED ONCE WHILE I WAS ON VACATION IN MONTANA. SOMETHING HAS TO BE DRAINING THE BATTERY BUT WE CANNOT FIGURE OUT WHAT IT IS.

08/23/2016
Components: POWER TRAIN,ENGINE
Incident Date: 08/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24117G******
Summary

WHEN PLACING THE CAR IN REVERSE OR DRIVES IT REVS. IN ORDER TO AVOID AN ACCIDENT I HAVE TO ENSURE THAT MY FEET ARE ON THE BRAKES AT ALL TIMES! THERE HAVE BEEN INSTANCES WHERE I'VE ALMOST HIT THE CAR IN FRONT ME!

06/27/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24167G******
Summary

THE CAR SURGES SEVERAL FEET WHEN YOU RELEASE THE BRAKE. IT WILL DO THIS MOVING FORWARD OR WHEN BACKING UP. THE CAR LITERALLY JUMPS A FEW FEET AND YOU MUST APPLY THE BRAKES IMMEDIATELY OR RISK HITTING ANYTHING CLOSE. IT MAKES IT VERY HARD TO PARK AND WORRIES US A LOT WHEN AT STOPLIGHTS WITH PEDESTRIANS CROSSING. THE CAR CAN BE A AT A COMPLETE STOP OR SIMPLY RELEASING THE BRAKE PEDAL IN A TURN , BACKING UP OR GOING STRAIGHT, IT IS VERY SCARY. THE SURGE USUALLY IS MORE OF A JUMP OF 2-4 FEET. THE INTERNET IS CHOCK FULL OF CUSTOMERS WITH THE SAME COMPLAINT.

06/01/2016
Components: POWER TRAIN,ENGINE
Incident Date: 05/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP28127G******
Summary

THERE HAS BEEN A CONTINUING ISSUE WITH THE CVT TRANSMISSIONS IN 2005, 2006, AND 2007 MY FORD 500/FREESTYLE AND MERCURY MONTEGO. THERE WAS A RECALL REGARDING THE THROTTLE BODY & MAF SENSOR. WHAT IS NOW HAPPENING IS THE CARS EQUIPPED WITH THE CVT TRANSMISSION CONTINUALLY BREAK DOWN AND COMPLETELY GOES DOWN. IT HAPPENS IN IDLE AND ALL OTHER GEARS. THE CAR LOSES ALL POWER AND THE TRANSMISSION WILL NOT ENGAGE. IT IS VERY DANGEROUS. IT HAS HAPPENED IN PARKING LOTS, IN THE DRIVEWAY, BUT IT HAPPENS WHILE IN MOTION ON STREETS/INTERSTATES. IF YOU SEARCH GOOGLE WITH THE CAR MAKES AND MODELS/SIBLINGS, THERE ARE THOUSANDS UPON THOUSANDS OF OWNERS EXPERIENCING THE SAME PROBLEMS. CARS WITH AS FEW AS 8,000 MILES DRIVE ON UP TO OURS, WHICH ONLY HAS 124,000 MILES DRIVEN, AND BEYOND. A FRIEND OF OURS HAS A 2007 FREESTYLE AND SHE HAS ALREADY HAD TO FULLY REPLACE HER TRANSMISSION. SOME PEOPLE HAVE STATED THAT THE 3.0 LITER ENGINES WERE NOT COMPATIBLE FULLY WITH THE CVT TRANSMISSION. SOME HAVE STATED THE ENGINE CAN'T FULLY COOPERATE WITH THE TORQUE AND SHIFTING OF GEARS OF THE CVT TRANSMISSIONS. IT IS A DANGER TO ANYONE THAT OWNS ONE OF THE MENTIONED VEHICLES. IT HAPPENED TO US ON THE INTERSTATE AND WE WERE ALMOST REAR-ENDED BECAUSE THE CAR LOST ALL DRIVE POWER AND BASICALLY STOPPED IN THE FAST LANE. IT IS MAKING A VERY STRANGE THUMPING NOISE IN IDLE IN BOTH PARK AND REVERSE AS WELL. A HELICOPTER-LIKE SOUND. WHEN IT FIRST STARTED, IT WOULD THROW A WRENCH CODE ON THE DISPLAY WHICH MEANS TRANSMISSION/POWERTRAIN ISSUE. IF THE CAR WAS TURNED OFF AND THE DOORS OPENED, IT WOULD RESET AND DRIVE AS NORMAL. NOW, IT WILL NOT CLEAR NOR DRIVE. THE WRENCH SYMBOL AND CHECK ENGINE LIGHT ARE ILLUMINATED. WE WERE 100 MILES FROM HOME THE FINAL TIME (05-15-16) IT COMPLETELY STOPPED MOVEMENT IN TRAFFIC. IT IS NOW PARKED SINCE WE CAN'T AFFORD TO REPAIR IT.

05/16/2016
Components: STRUCTURE
Incident Date: 01/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP25197G******
Summary

PAINT IS BUBBLING ON HOOD WHICH RESULT IN TOTAL CORROSION OF ALUMINUM HOOD. HOOD MAY EVENTUALLY RUST THROUGH AND SEPARATE FROM FRAME.

01/26/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 01/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP24157G******
Summary

CAR IN THE MORNINGS IS ACCELERATED AND WHEN PLACED IN REVERSE IT MOVES BY ITSELF VERY ACCELERATED AND ITS PARKED ON A FLAT SURFACE WITH NO SLOPES. TRANSMISSION FEELS AS IF RUNNING FORCEFULLY BUT CHANGES GEARS I GUESS FINE JUST GOT THE CAR AND HAS LOW MILES AT 27000 MILES. AND DOES IT EVERYDAY.

12/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP24177G******
Summary

WHILE DRIVING ONE DAY, MY CLUSTER PANEL WENT DARK. AT FIRST I THOUGHT IT MAY BE THE BATTERY, WHICH WOULD ALSO CAUSE THE CAR TO DIE. HOWEVER, THE CAR WAS STILL RUNNING. WHEN I DROVE IT TO MY MECHANIC, IT DID THE SAME THING BUT BEGAN FLICKERING ON AND OFF THE WHOLE WAY THERE. NOT ONLY WAS IT ANNOYING, BUT I COULD NOT SEE MY SPEED NOR MY GAS GAUGE. ADDITIONALLY, WHEN I TRIED TO USE MY EMERGENCY LIGHTS, THEY WOULD ALSO GO OFF WHENEVER THE PANEL WENT OUT. THE REPAIR OF THE WHOLE CLUSTER PANEL IS NOT CHEAP. AN ESTIMATE FOR ME WAS $900 FROM MY MECHANIC. SINCE IT WILL HAVE TO BE PROGRAMMED HOWEVER, I WILL HAVE TO TAKE IT TO FORD WHICH IS A PAIN IN ITSELF. THERE ARE COUNTLESS REVIEWS ON THIS PROBLEM, IT SHOULD NOT BE LEFT UP TO THE CONSUMER TO TAKE ON SUCH A SIGNIFICANT EXPENSE. MY CAR HAS ROUGHLY 62,000 MILES ON IT.

12/09/2015
Components: WHEELS
Incident Date: 06/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24177G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO LOCATE THE ORIGIN OF THE NOISE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

11/19/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24167G******
Summary

AT A STANDSTILL, CAR SEEMS TO WANT TO SURGE FORWARD, HAVE TO BRAKE TO KEEP FROM HITTING OTHER CAR.

11/18/2015
Components: VISIBILITY
Incident Date: 11/18/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 1FAHP24107G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE THE VEHICLE WAS PARKED AND TURNED OFF, THE PASSENGER SIDE MIRROR CAUGHT FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

08/02/2015
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP241X7G******
Summary

THE VEHICLE HAS UNINTENDED ACCELERATION ISSUES. THERE WAS AN INVESTIGATION BY THE NHSTA BUT NOTHING CAME OF IT. THE CAR STILL ACCELERATES ON ITS OWN WHEN I PULL INTO PARKING SPACES OR LEAVING PARKING SPACES. I HAVE TO KEEP MY FOOT ON OR BY THE BRAKE PEDAL AS TO NOT HIT OTHER CARS OR PEOPLE. HAVING THE AIR CONDITIONING ON SEEMS TO WORSEN THIS PROBLEM SUBSTANTIALLY. IT IS COMPLETELY RANDOM AND I KNOW I'M NOT THE ONLY PERSON THAT HAS EXPERIENCED THIS ISSUE. PLEASE REOPEN YOUR INVESTIGATION AND MAKE SURE YOU HAVE BOTH THE AC ON AND OFF. IT'S MAINLY WHEN IT IS ON, BUT STILL COMPLETELY RANDOM. I DON'T KNOW HOW PEOPLE AND PROPERTY HAVEN'T BEEN INJURED OR DAMAGED AS A DIRECT RESULT OF THIS WELL KNOWN ISSUE.

06/17/2015
Components: POWER TRAIN
Incident Date: 07/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP28147G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE DRIVING 45 MPH, THERE WAS A DELAY IN ACCELERATION. THE CHECK ENGINE AND TRACTION CONTROL WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.

05/29/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24197G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE PARKED, THE CONTACT SMELLED AN EXTREMELY STRONG FUEL ODOR OUTSIDE OF THE VEHICLE. THE FAILURE RECURRED SPORADICALLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V355000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

05/12/2015
Components: POWER TRAIN
Incident Date: 05/12/2015
Crash: No
Fire: No
Summary

I WAS DRIVING ON THE HIGHWAY AND MY VEHICLE WILL GO INTO LIMP MODE AND HAVE NO POWER, WHEN I PULL OVER AFTER ALMOST SMASHING UP THE CAR JERKED AND I SHUT IT OFF AND TURN IT ON ITS FINE BUT THIS SAME PROBLEM KEEPS OCCURRING EVERY DAY AT DIFFERENT SPEEDS. I HAVE A TRICK I PUT IT IN NUTRAL AND SHUT IT OFF WHILE IM DRIVING AND THAT WILL CORRECT THE PROBLEM, IT WILL DO IT TEN TIMES IM A ROW AND ITS VERY DANGERIOUS, I WENT TO THE DEALER AND PO 701 CODE CAME UP AND THEY SAID OT A INTERNAL FAILURE AND FOUND NO METAL SCRAPS UNDER THE PAN FILTER, SO FAR THEY SAOD THE TRANSMISSION IS NO GOOD AND CANT BE REPAIR BUT AFTER 15,000 MILES LATER THE CAR STILL DRIVES BUT DOES THAT EVERYDAY, IS THERE AMYTHIMG I CAN DO TO REPAIR THIS TRANSMISSION I CANT AFFORD THE $7,500 PRICE QUOTE THEY SAID. I. NEED HELP WITH CAR AND STILL DRIVING IT TILL THIS DAY 5 12 15

05/07/2015
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 08/13/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP28187G******
Summary

MY THROTTLE BODY WENT COMPLETELY OUT AT 99481 MILES. I PAID APPROX. $800 FOR THE REPAIR/REPLACEMENT. FORD MOTOR COMPANY REIMBURSED FOR THE SERVICE ON 12/11/2012 AFTER SO MANY COMPLAINTS HAD BEEN MADE ABOUT THE THROTTLE BODY IN THIS MODEL THAT THEY WERE PAYING FOR PREVIOUS SERVICES FOR ANY REPAIRS/REPLACEMENTS MADE FOR THIS PART. I BELIEVE THE REPLACEMENT PART USED WAS ALSO DEFECTIVE, AND MADE MENTION OF MY CONCERN TO MY FORD DEALERSHIP AT THE TIME. THEY AGREED THAT THERE WAS NO GUARANTEE THAT I DID NOT RECEIVE A DEFECTIVE REPLACEMENT PART AS THE NEW PART THEY WERE USING A YEAR LATER WAS DIFFERENT. I HAVE HAD MY REPLACEMENT THROTTLE BODY CLEANED AND RE-PROGRAMMED SEVERAL TIMES (AT LEAST TWICE A YEAR SINCE THE REPLACEMENT). FORD MOTOR COMPANY WILL DO NOTHING NOW THAT I HAVE BEEN TOLD I NEED A NEW THROTTLE BODY WHICH IS ABOUT AN $800 REPAIR. FORD MOTOR COMPANY NEEDS TO DO SOMETHING TO MAKE THOSE OF US, WHO RECEIVED A FAULTY OR DEFECTIVE REPLACEMENT PART, US WHOLE. I HOPE THAT OTHERS WILL MAKE IT KNOWN IF THEY HAVE HAD A DEFECTIVE REPLACEMENT THROTTLE BODY. *TR

11/06/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP25127G******
Summary

THE CAR WILL SURGE WHEN YOU PUT IT IN GEAR. DOES IT IN DRIVE AND REVERSE. I HAVE TO KEEP MY FOOT ON THE BRAKE UNTIL I AM AWAY FROM A CAR OR BUILDING AS IT WILL JUMP INTO THEM. I NEVER KNOW WHEN ITS GOING TO DO IT. I ESTIMATED WHEN IT STARTED AND IS STILL DOING IT. *TR

10/04/2014
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP28157G******
Summary

WHILE DRIVING DOWN THE STREET AT MIDNIGHT THE CAR WARNING LIGHTS STARTED TO COME ON (ABS, BATTERY, TRACTION CONTROL, AND FINALLY THE FACTORY STEREO/GPS UNIT) ONE BY ONE. THEN FOLLOWED BY THE DASHBOARD ILLUMINATION GOING OUT WHICH MEANS I NOW HAD NO TAILLIGHTS. THEN FINALLY LOST ALL ACCELERATION AND THE CAR JUST STOPPED. LUCKILY, I WAS ABLE TO ILLEGALLY PARK THE CAR BLOCKING A DRIVEWAY AND FIRE HYDRANT. HAD I BEEN ON THE HIGHWAY I MAY HAVE HAD A COMPLETELY DIFFERENT ENDING. A WEEK AFTER THE MECHANIC REPLACED THE ALTERNATOR THE ELECTRICAL SYSTEM SHUT DOWN AGAIN ONLY I GOT NO LIGHTS ON, IT JUST DIED. AFTER HAVING THE CAR FOR A WEEK MY MECHANIC REPLACED A FAULTY GROUND AND THE BATTERY. THE CAR STILL DOESN'T WORK PROPERLY. HE HAS NO IDEA WHY. *TR

09/06/2014
Components: STEERING,TIRES,WHEELS
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP24137G******
Summary

I RECENTLY RAN INTO A MAJOR ISSUE WITH MY 2007 FORD FIVE HUNDRED WHICH REALLY SCARED ME. I WAS ROTATING THE TIRES ON THE CAR AND WHEN I WAS REMOVING THE WHEEL FROM THE DRIVERS SIDE OF THE CAR I NOTICED THAT THE WHEEL WOBBLED BACK AND FORTH. AT FIRST I THOUGHT THIS WAS JUST A BAD BALL JOINT AND PURCHASED A NEW ONE TO REPLACE IT. WHEN I STARTED TO REMOVE THE FACTORY INSTALLED BALL JOINT I NOTICED THAT THE NUT THAT HOLDS THE BALL JOINT TO THE LOWER CONNECTION JOINT WAS ON THE VERGE OF COMING OFF. I FIND THIS VERY DISTURBING AS I LIVE IN A VERY MOUNTAINOUS STATE WITH MANY CURVY ROADS AND STEEP DROP OFFS. HAD THIS NUT FINISHED COMING OFF WHILE ON ONE OF THESE ROADS I MAY NOT BE WRITING THIS LETTER. I WILL ALSO CONTACT NAFTA ABOUT THIS SITUATION AS IT MAY BE OCCURRING ON MORE VEHICLES THAN JUST MINE. I WOULD ALSO LIKE TO BE REIMBURSED FOR THE PART I HAD INSTALLED AS IT IN ITSELF WAS NOT DEFECTIVE. I HAVE BOUGHT MANY FORD VEHICLES AND WILL PROBABLY CONTINUE TO AS I THINK OVERALL FORD MAKES A HIGH QUALITY CAR. I HAVE SINCE CHECKED THE OTHER SIDE AND FOUND NO PROBLEMS ON THE PASSENGER SIDE OF THE VEHICLE. THANKS FOR LOOKING INTO THIS MATTER AND I HOPE TO HEAR FROM YOU SOON! *TR

08/30/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2014
Crash: No
Fire: No
Summary

ON A TRIP SOUTH ON AN INTERSTATE, MY CAR OVERHEATED. THERE WAS BUMPER TO BUMPER TRAFFIC ON A HOT DAY. I HAD MY AIR CONDITIONER ON AND WE WERE ONLY TRAVELING AT 5-10 MPH. A SERVICE STATION DIAGNOSED THE PROBLEM AND FOUND AN ELECTRICAL SHORT IN A COMPUTER MODULE WHICH CONTROLS THE RADIATOR FAN. THIS PROBLEM RESULTED IN A $700 REPAIR BILL. *TR

08/30/2014
Components: ENGINE
Incident Date: 01/24/2013
Crash: Yes
Fire: No
Summary

MY HUSBAND HAD AN ACCIDENT IN A STORE PARKING LOT. HE MISCALCULATED THE LENGTH OF AN NARROW ISLAND THAT HAD A CURBING AROUND IT. HE CUT THE CORNER AND DROVE OVER THE CURB AND DOWN THE OTHER SIDE OF THE OTHER CURB. BESIDES THE REAR FENDER DAMAGE, MORE DAMAGE WAS DISCOVERED AT THE STATE INSPECTION. THE ROLL RESTRICTOR WAS TORN. I WAS TOLD THAT THIS PART KEEPS THE ENGINE FROM "ROLLING" FORWARD OR BACKWARD. IT IS PART OF THE ENGINE MOUNT SYSTEM AND IS A SAFETY ISSUE. IT MUST BE REPLACED OR THE CAR FAILS THE PA STATE INSPECTION. THIS REPAIR AND INSPECTIONS COST ME OVER $500. I BELIEVE THE ROLL RESTRICTOR WAS DAMAGED IN THE SUDDEN IMPACT OF THE CURB. I WOULD LIKE TO TAKE THAT ISSUE TO THE INSURANCE COMPANY BUT I HAVE NO PROOF. HOW COMMON IS THE FAILURE OF THIS PART? IS IT PART OF THE PA STATE INSPECTION REQUIREMENTS? *TR

08/20/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 06/10/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP24177G******
Summary

WHILE BACKING UP CAR SURGED AND CAUSED REAR BUMPER DAMAGE. THROTTLE BODY CLEANED TWICE SINCE PURCHASE AND SURGE ISSUE REAPPEARS. SURGE OCCURS AT LOW RPM'S. *TR

08/07/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP241X7G******
Summary

WHILE DRIVING APPROXIMATELY 40 MPH, ALL OF THE GAUGES ON THE INSTRUMENT CLUSTER STOPPED FUNCTIONING AND DISPLAYED READINGS OF ZERO. CONTINUED TO DRIVE AND THE INSTRUMENT CLUSTER BEGAN WORKING A FEW MOMENTS LATER. THE FAILURE OCCURRED INTERMITTENTLY WHILE DRIVING AT ANY SPEED. WHEN THIS HAPPENS THE REVERSE LIGHTS COME ON EVEN WHEN IN DRIVE. THIS, AS WELL AS NO SPEEDOMETER TO ME IS VERY DANGEROUS. I THINK CORRECTIVE ACTION SHOULD BE TAKEN TOWARDS A RESOLUTION. THERE ARE COUNTLESS OTHERS WHO HAVE FILED COMPLAINTS AND CONCERNS REGARDING THIS VERY ISSUE. PLEASE ISSUE A RECALL ON THE INSTRUMENT PANEL REPLACEMENT. I FEEL THE COST OF REPLACEMENT (AS WELL AS A DIAGNOSIS FEE) SHOULD NOT BE ABSORBED BY THE CONSUMER FOR SOMETHING THAT IS NOT NORMAL MAINTENANCE FOR THE VEHICLE!

07/14/2014
Components: ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 07/03/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 1FAHP25117G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE SIDE MIRROR ON THE FRONT PASSENGER SIDE DOOR CAUGHT FIRE. THE DEALER STATED THAT THERE WAS A SHORT IN THE WIRING HARNESS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,172.

07/09/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/05/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP24187G******
Summary

THIS IS NOT THE FIRST TIME I HAVE COMPLAINED NOR AM I THE ONLY ONE HAVING THIS ISSUE. I BOUGHT THE CAR BACK IN 2010 AND INFORMED THE CAR LOT OF FLICKERING LIGHTS WELL NOW ITS GONE AS FAR AS MY WHOLE DASH LIGHTS FLICKER AND WHEN THEY COME BACK THEY DO NOT COME BACK CORRECTLY ALL THE TIME. MY GAS GAUGE DOESN'T REGISTER PROPERLY. THIS HAPPENS WHEN I RUN THE AC. WHEN I HAD IT CHECKED I WAS TOLD THAT IT HAD SOMETHING DO WITH BATTERY. THE ALTERNATOR IS PULLING TOO MUCH POWER WHEN AC IS ON. WELL IF I AM NOT THE ONLY ONE HAVING THIS ISSUE I DON'T UNDERSTAND WHY THIS IS NOT GETTING A BETTER SETTLING BESIDES OH I THINK IT IS THIS OR I THINK IT IS THAT. I HAVE SEARCHED YOUTUBE AND THERE ARE A LOT OF PPL HAVING THIS ISSUE. A WHOLE LOT OF PPL. I AM GOING TO GO HAVE MY BATTERY CHECKED AGAIN AND TAKE BACK TO CAR LOT AGAIN AND HOPE TO HAVE A SOLUTION. THIS IS GETTING REALLY RIDICULOUS AND BAD. I CAN RUN MY AC FOR MAY 10 MINUTES WITHOUT THIS HAPPENING AND ONCE I DO THE CAR DOESN'T WANNA RUN PROPERLY AFTER. PLEASE LOOK INTO THIS AND REACH OUT TO OTHER OWNERS AND SEE IF THEY ARE HAVING SAME ISSUES. MAYBE THEY DON'T KNOW HOW OT REACH YOU LIKE I DID. *TR

07/04/2014
Components: POWER TRAIN
Incident Date: 07/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP27127G******
Summary

CAR STALLED WITHOUT ANY PRIOR INCIDENT, OR WARNING. AS SOON PUT MY CAR INTO DRIVE, IT LURCHED AND WOULD NOT MOVE. WHEN I PRESSED THE GAS PEDAL, NOTHING HAPPENED. AFTER A FEW MORE ATTEMPTS, IT MOVED AT 10-20 MPH. I STALLED COMPLETELY CLOSE TO HOME. *TR

03/24/2014
Components: STRUCTURE,EQUIPMENT,SERVICE BRAKES
Incident Date: 03/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP24177G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THERE WAS AN INTERNAL LEAK ON THE PASSENGER'S SIDE OF THE VEHICLE. THE SOURCE OF THE LEAK WAS UNKNOWN. THE CONTACT HAD THE VEHICLE REPAIRED IN 2007 FOR THE SAME FAILURE WHERE THE DEALER DIAGNOSED AN IMPROPER WELDING HOWEVER, THE ISSUE RECENTLY RECURRED. THE VEHICLE WAS NOT BEEN TAKEN TO A DEALER FOR INSPECTION OR REPAIRS. THE CONTACT ALSO STATED THAT THE BRAKES, AIR CONDITIONER AND MOTOR MOUNTS HAD ALSO FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,200.

02/13/2014
Components: POWER TRAIN
Incident Date: 02/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP27187G******
Summary

CHECK SYSTEM LIGHT ON. TURN OFF MOTOR AND LIGHT GOES OFF INTERMITTENTLY. TAKEN TO DEALERSHIP AND TOLD "MECHATRONICS UNIT" WITHIN TRANSMISSION NEEDS TO BE REPLACED. ONLY 45,000 MILES ON CAR AND WITHIN 60,000 MILE WARRANTY, BUT OVER THE 5 YR WARRANTY TIME LIMIT. NHTSA SITE SHOWS SYSTEMIC PROBLEMS WITH POWERTRAIN ON THESE VEHICLES. *TR

01/08/2014
Components: STEERING
Incident Date: 01/15/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP25117G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING BEGAN PULLING TO THE RIGHT ACCOMPANIED BY AN ABNORMAL CLUNKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE RACK AND PINION WOULD NEED TO BE REPLACED. APPROXIMATELY 28,000 MILES AFTER THE RACK AND PINION WAS REPLACED, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,100.

11/26/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 11/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24167G******
Summary

WRENCH INDICATOR LIGHT CAME ON AND CAR BEGAN TO SPOTTER AND SURGE. THE NEXT DAY I TOOK IT TO THE FORD DEALERSHIP AND THE WRENCH LIGHT AND CHECK ENGINE CAME ON. CAR STALLED OUT 2 TIMES ON THE WAY TO THE DEALER. DEALER WANTS $950 TO REPLACE THROTTLE BODY. *TR

11/07/2013
Components: POWER TRAIN,ENGINE
Incident Date: 07/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP28117G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED THEN THE VEHICLE PRODUCED A LOUD NOISE AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS DIAGNOSED WITH AN ISSUE WITH THE TRANSMISSION BUT THE EXACT DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 126,489.

10/29/2013
Components: ENGINE
Incident Date: 10/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24127G******
Summary

ENGINE MOUNTS , ANTI TORQUE MOUNTS , BROKE OR LOOSE. ENGINE SHIFTS A GOOD 12 INCHES TOWARDS FIREWALL. VEHICLE HAS 45000 MILES, AND IS 5 YEARS OLD. *TR

08/15/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 01/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP27147G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE ACCELERATION WHILE DRIVING A VARIOUS SPEED. THE WRENCH WARNING ICON WOULD ILLUMINATE WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER CLEANED THE THROTTLE BODY HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE DEALER ADVISED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 80,000.

08/11/2013
Components: POWER TRAIN
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP25107G******
Summary

THIS FORD 500, LIKE THOUSANDS OF OTHERS I SEE AFTER RESEARCHING THIS ISSUE, HAS A LUNGING PROBLEM.... I MUST DEPRESS THE BREAK PEDAL FULLY IN ORDER TO KEEP THIS CAR FROM JUMPING OUT OF THE GARAGE. WE HAD A NEAR MISS WITH A PEDESTRIAN WALKING THEIR DOG. WE NOW BACK INTO THE GARAGE AS TO HAVE FULL VIEW OF OUR SIDEWALK. THIS IS A HORRIBLE WIDE SPREAD PROBLEM WITH THESE VEHICLES. THE PROOF IS ALL OVER THE INTERNET. WHAT IS FORD WAITING FOR? I HAVE SEVERAL PAYMENTS ON A CAR THAT HAS AN EXTREMELY DANGEROUS DEFECT ASK ANY OTHER FORD FIVE HUNDRED OWNER. WHAT IS THE ANSWER TO THIS PROBLEM? IT IS A MAJOR SAFETY ISSUE!! *TR

06/23/2013
Components: POWER TRAIN,ENGINE
Incident Date: 02/06/2013
Crash: No
Fire: No
Summary

MY 2007 FORD FIVE HUNDRED IS ACTING UP. WHEN YOU PUT IT IN REVERSE OR DRIVE IT REVS UP AND JUMPS. I HAVE TO MAKE SURE I HAVE MY FOOT FIRMLY ON THE BRAKE SO IT DOESN'T CAUSE A SERIOUS ACCIDENT. NOW IT IS STARTING TO REV UP AND JUMP WHEN IM SITTING AT A STOP SIGN. THIS PAST FRIDAY I WAS SITTING AT A STOP SIGN AND IT REVVED UP AND JUMPED AND ALMOST CAUSED ME TO REAREND A CAR IN FRONT OF ME. IS THERE A RECALL ON THIS PROBLEM. I REALLY NEED THIS FIXED BEFORE IT GETS WORSE AND IT KILLS ME OR I KILL SOMEONE ELSE. WHEN YOU ARE SITTING WITH THE CAR IN GEAR WITH THE AIR CONDITIONER OFF THE RPM NEEDLE WILL MOVE WITHOUT GIVING IT ANY GAS. IT SHOULD NOT DO THIS. PLEASE HELP ME AND LET ME KNOW IF THEIR IS A RECALL ON SOMETHING THAT COULD CAUSE THIS PROBLEM. *TR

06/10/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP241X7G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT RECEIVED A CUSTOMER SATISFACTION LETTER FOR THE CLEANING OF THE THROTTLE BODY AND TOOK THE VEHICLE TO THE DEALER FOR THE REPAIR. THE CONTACT STATED THAT THE CLEANING, THE THROTTLE FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO ADVISED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 128,000 AND THE CURRENT MILEAGE WAS 130,000. *TR

05/20/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 03/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24167G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE ENGINE REVVED. ADDITIONALLY, WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE WOULD HAVE TO BE CLEANED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. *TR

03/20/2013
Components: POWER TRAIN
Incident Date: 03/12/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE ACCELERATING FROM A TRAFFIC STOP, THE TRANSMISSION FAILED TO OPERATE WITH A SUDDEN INCREASE OF ENGINE RPMS. THE VEHICLE WAS COASTED DOWN AN INCLINE AND THEN THE TRANSMISSION BEGAN TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.

03/01/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 01/09/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP27177G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE SHIFTING FROM NEUTRAL TO DRIVE, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A POLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS BUT THE CONTACT WAS NOT GIVEN A DIAGNOSIS AS TO WHY THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD INVESTIGATE THE CAUSE OF THE CRASH. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 93,840. UPDATED 4/24/13 *CN UPDATED 06/04/2013*JS

02/17/2013
Components: STRUCTURE
Incident Date: 01/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP27197G******
Summary

THE PAINT IS BUBBLING UP ALL ALONG THE LOWER EDGE OF THE HOODLINE. THERE ARE NO CHIPS. DEALERSHIP LOOKED AT THE HOOD AND EXPLAINED THAT THE HOOD IS MADE FROM ALUMINUM AND CAN CORRODE. THE DEALERSHIP THEN POINTED OUT SEVERAL OTHER AREAS OF CORROSION UNDER THE HOOD THAT ARE NOT VISIBLE FROM THE HOOD TOP. DEALERSHIP SAYS THIS IS NOT COVERED AFTER THE 3YR/36,000 MILE WARRANTY OR THE 5YR/UNLIMITED RUST. TO FIX THE ONE SPOT WAS QUOTED OVER $100. *TR

01/22/2013
Components: POWER TRAIN
Incident Date: 01/20/2013
Crash: No
Fire: No
Summary

WHEN PUT INTO DRIVE OR REVERSE THE WHOLE CAR LURCHES FORWARD AND COULD CAUSE AN ACCIDENT IF YOU ARE NOT CAREFULLY. THIS SEEMS TO BE A VERY COMMON PROBLEM. GOING TO TAKE IT TO THE DEALERSHIP AND SEE WHAT THEY SAY IS WRONG. BUT THIS SHOULD DEFINITELY BE LOOKED INTO BY FORD BEFORE SOMEONE GETS HURT OR KILLED. *TR

01/14/2013
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP251X7G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 25 TO 65 MPH, THE INTERIOR LIGHTING AND INSTRUMENT PANEL LIGHTS SUDDENLY FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS FOUND THAT THE SOFTWARE NEEDED TO BE REPROGRAMMED AND THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000. THE CURRENT MILEAGE WAS APPROXIMATELY 109,000.

12/19/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/04/2012
Crash: No
Fire: No
Summary

AT VERY LOW SPEEDS (EXAMPLE IN A PARKING LOT) TRYING TO PARK THE CAR IT WILL SURGE REALLY HARD EVEN WHEN FOOT IS ON BRAKE.. MAKES PARKING VERY DANGEROUS.. I ALMOST HIT A PERSON AND ALMOST WRECKED INTO ANOTHER CAR ANOTHER TIME.. WHEN SHIFTING FROM PARK TO REVERSE WITH FOOT ON BRAKE THE RPMS GO AWAY UP AND IT IS AS IF SOMEONE IS FLOORING THE GAS PEDAL. *TR

10/29/2012
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/01/2012
Crash: No
Fire: No
Summary

I PUT MY CAR IN REVERSE TO BACK INTO A PARKING SPACE AND THE CAR ENGINE ACCELERATE AS IF IT I WAS ON THE GAS PEDAL GOING 50, EXCEPT I WAS ON THE BRAKE. IF I AM SITTING AT A RED LIGHT THE CAR ENGINE ACCELERATE I NOTICED THAT THE RPM NEEDLE WILL GO UP TO 3 SOMETIME 4 IF I AM NOT CAREFUL TO KEEP CONTROL OF THE CAR IT WILL TAKE OFF SO I HAVE TO BE CAREFUL TO KEEP MY FOOT ON THE BRAKES. *TR

10/11/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 10/11/2008
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP24197G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE IN REVERSE THE VEHICLE LUNGED BACKWARD AND CRASHED INTO A MAILBOX. THE FAILURE RECURRED CONSTANTLY WHEN THE VEHICLE WAS PLACED IN DRIVE OR REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THERE WAS A FAILURE WITH THE TPS SENSOR WITHIN THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

09/20/2012
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/29/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP28197G******
Summary

THE VEHICLE SURGES/LUNGES FORWARD/BACKWARD WHEN GOING FROM PARK TO REVERSE/DRIVE WITHOUT ANY GAS BEING APPLIED. WHEN BRAKE IS APPLIED THE VEHICLE STILL DOESN'T STOP AND I HAVE NO CONTROL OF THE CAR WHEN IT HAPPENS. THE CAR MAINLY DOES IT WHEN THE AIR CONDITION IS ON, BUT WILL DO IT OTHER TIMES AS WELL. THE CAR HAS SHUT OFF TWICE WHILE DRIVING WITH THE WRENCH LIGHT APPEARING ON THE INSTRUMENT CLUSTER. WHEN I TRIED TO RESTART THE CAR IT SHUT OFF AGAIN. WHEN I TURNED THE AIR CONDITIONING OFF THE CAR STOPPED SHUTTING OFF. THIS IS VERY DANGEROUS AND SHOULD BE RECALLED BY FORD, BEFORE SOMEONE GETS SERIOUSLY HURT. I'M HAVING TO PAY OUT $800 FOR A PART THAT HAS BEEN REPORTED BY THOUSANDS OF OTHER FORD OWNERS. FORD NEEDS TO RECALL THIS PART. *TR

09/16/2012
Components: POWER TRAIN,ENGINE
Incident Date: 08/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP241376******
Summary

CAR ACCELERATES WHEN AIR CONDITIONING IS ON (MORE SO WHEN TURNING WHEEL) WHETHER IN DRIVE OR REVERSE. ALREADY HAD ACCIDENT IN REVERSE. NOTED SEVERAL COMPLAINS ABOUT THIS FROM OWNERS ON GOOGLE. ALMOST HAD ANOTHER ACCIDENT IN JACK IN THE BOX DRIVE THRU WHERE CAR ACCELERATED UNEXPECTEDLY. MISSED CAR IN FRONT OF ME BY INCHES. HAD FOOT ON BRAKE, CAR WAS IN DRIVE BUT NOT MOVING WHEN THIS HAPPEN. ACCELERATION OVER POWERED BRAKE PRESSURE. VERY, VERY SCARY. PLEASE HELP. OTHERWISE LOVE CAR. PLEASE CONTACT MY COUSIN. SEE BELOW. *TR

09/14/2012
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP24137G******
Summary

VEHICLE LURCHES OR JUMPS WHEN SHIFTED INTO GEAR. THE BRAKES NEED TO BE HELD DOWN FIRMLY OTHERWISE THE CAR HAS A CHANCE TO SMASH INTO ANYTHING THAT MAY BE IN FRONT OR BEHIND YOU WHEN SHIFTING INTO DRIVE OR REVERSE. HAVE COME CLOSE TO HITTING PEDESTRIANS AND STOPPED VEHICLES AT STOP SIGNS AND TRAFFIC LIGHTS. THIS CONDITION SEEMS TO BE GETTING WORSE AND FORD DOESN'T SEEM TO BE DOING ANYTHING ABOUT IT. HAVE SEEN NUMEROUS COMPLAINTS ON LINE SAYING THE SAME THING. SHOULD SOMEONE BE KILLED OR AN ACCIDENT OCCUR BEFORE THIS PROBLEM IS ADDRESSED? I HOPE NOT. *TR

09/07/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 09/06/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP24117G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE ACCELERATED ABNORMALLY. THE CONTACT STATED THAT THE VEHICLE WOULD ALSO JERK ABNORMALLY WHEN IN DRIVE. THE DEALER WAS NOTIFIED OF THE FAILURE HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS ABOUT 150,000. UPDATED 10/16/12 *CN THE CONSUMER STATED THE VEHICLE WENT OVER A CURB AND EVENTUALLY HIT A METAL WHERE A SIGN ONCE WAS. THE VEHICLE WAS JERKING BEFORE THE ACCIDENT. UPDATED 10/24/2012 *JS

08/13/2012
Components: POWER TRAIN,ENGINE
Incident Date: 06/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP25137G******
Summary

WHEN CAR WAS PLACED IN GEAR THROTTLE SURGED CAUSING CAR TO JUMP WHILE FOOT STILL ON THE BRAKE., ALSO SURGES WHEN PULLING SLOWLY INTO PARKING PLACE. *TR

08/12/2012
Components: POWER TRAIN,ENGINE
Incident Date: 08/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP28127G******
Summary

WHEN AFTER STARTING CAR AND GEAR SHIFT PUT INTO EITHER DRIVE OR REVERSE THE ENGINE WILL SURGE CAUSING CAR TO LUNGE. IF NOT AWARE OF ISSUE AND HAVE FOOT ON BRAKE WOULD HIT WHAT EVER IN THE WAY OF CAR. THE SAME THING HAPPENS WHEN PULLING INTO OR OUT OF PARKING SPACE. I HAD MY CAR FIXED AT A FORD DEALER AND THEN CONTACTED FORD MOTOR ABOUT THE PROBLEM AND THEY DON'T SEEM TO TAKE THE ISSUE SERIOUSLY. ACCORDING TO MY FORD DEALER THE PROBLEM IS IN THE THROTTLE BODY. I WENT OUT ON THE INTERNET AND FOUND OTHER FORD 500 OWNERS REPORTING THE SAME THING. THE BIG PROBLEM IS THAT IT DOESN'T HAPPEN ALL OF THE TIME. THE MAIN REASON FOR THIS COMPLIANT IS THAT FORD DOESN'T WANT TO ACKNOWLEDGE THEY HAVE A PROBLEM. *TR

08/01/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/20/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP24177G******
Summary

THE TRANSMISSION WILL ENGAGE THE ENGINE AND LEAP FORWARD WITHOUT GIVING IT ANY GAS. NO CREEP, JUST LEAPS FORWARD SEVERAL YARDS. .. UPDATED 08-27-12 *BF

07/23/2012
Components: POWER TRAIN
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24137G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE STOPPED WITH THE BRAKES DEPRESSED, THE VEHICLE SUDDENLY JERKED FORWARD. THE VEHICLE WOULD ALSO STALL INTERMITTENTLY AFTER THE JERKING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN REPLACED THE TRANSMISSION KIT BUT AFTER THE REPAIR, THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

07/23/2012
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP25117G******
Summary

WHILE PULLING INTO A PARKING SPACE AND MY FOOT OFF THE ACCELERATOR, THE CAR WILL SUDDENLY SURGE FORWARD. IT SEEMS TO HAPPEN MORE FREQUENTLY WHEN THE WEATHER IS HOT. WHILE SHOPPING TODAY IN 90+ TEMPERATURES TODAY, THE CAR ACCELERATED ON MORE THAN THREE OCCASIONS AS I PULLED INTO PARKING SPACES. THE CAR HAS ACCELERATED ON AT LEAST TWO OCCASIONS WHEN I HAVE STOPPED FOR PEDESTRIANS. FORTUNATELY, I HAD MY FOOT ON THE BRAKE. TODAY, I CAME VERY CLOSE TO CRASHING THROUGH MY GARAGE CABINETS WHEN THE ENGINE SURGED AS I PULLED INTO THE GARAGE AND WAS INCHING FORWARD TO CLEAR THE GARAGE DOOR. *TR

07/18/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 07/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP24167G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE SUDDENLY LUNGED FORWARD. THE FAILURE RECURRED INTERMITTENTLY ON SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE THROTTLE BODY WAS CLEANED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE CONSUMER STATED THE INCIDENT OCCURRED WHILE STOPPED. THE INCIDENT HAS YET TO RECUR SINCE THE THROTTLE BODY WAS CLEANED. THE DEALER WAS MADE AWARE OF THE PROBLEM. 08/30/2012 *JS

07/18/2012
Components: POWER TRAIN,ENGINE
Incident Date: 07/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP28147G******
Summary

THE CAR SURGES WHILE SITTING AT A STOP LIGHT OR STOP SIGN ALSO WHILE GOING SLOW BACKING OUT OF GARAGE OR DRIVING SLOW IN A PARKING LOT. I AM AFRAID I WILL HIT SOME OR SOMEONE WHEN CAR IS SURGING THE TACH WILL JUMP TO 2000 OR MORE RPMS WHILE SITTING OR GOING SLOW..SOMETHING NEEDS TO BE DONE !!! *TR

07/11/2012
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/02/2009
Crash: No
Fire: No
Summary

I WAS DRIVING THROUGH A PARKING LOT AND WAS PULLING INTO A SPACE TO PARK. I DID NOT HAVE MY FOOT ON THE ACCELERATOR, AS I WAS JUST EASING TO A STOP. THE ENGINE SURGED AND MY CAR LUNGED FORWARD, ALMOST HITTING THE VEHICLE PARKED IN FRONT OF ME. THIS HAS HAPPENED MULTIPLE TIMES SINCE, AT ONE TIME ALMOST HITTING A PEDESTRIAN. I HAVE TO KEEP MY FOOT ON THE BREAK CONSTANTLY AND HOPE I CAN GET THE CAR STOPPED BEFORE SOMEONE OR SOMETHING IS HIT, AND PRAY I DON'T HAVE TO USE THE ACCELERATOR AT THE LOW LEVELS OF SPEED. *TR

07/09/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 06/25/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE STOPPED AT A STOP LIGHT, THE VEHICLE ATTEMPTED TO SURGE FORWARD. THE CONTACT THEN ATTEMPTED TO ACCELERATE, BUT THE VEHICLE HESITATED AND STALLED. IN ADDITION, THE VEHICLE WOULD ATTEMPT TO SURGE FORWARD WHILE DRIVING EVEN THOUGHT THE ACCELERATOR PEDAL WAS NOT DEPRESSED. THE VEHICLE ALSO ATTEMPTED TO SURGE BACKWARD ON OCCASIONS. THE FAILURE RECURRED CONSISTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS CAUSED BY A POWER SURGE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 125,782.

07/06/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 07/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP28197G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT UPON STARTING, THE VEHICLE JERKED AND ACCELERATED ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 67,000.

07/01/2012
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 08/11/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP241X7G******
Summary

SINCE MY VEHICLE WAS NEW I HAVE COMPLAINED TO THE DEALERSHIP, AND ONLINE, THAT THE OPTIONAL BRAKE AND ACCELERATOR PEDAL HEIGHT ADJUSTMENT ROCKER SWITCH IS WIRED IMPROPERLY. THAT IS, WIRED IN REVERSE. THE MOUNTED SWITCH CLEARLY DEPICTS A FOOT OVER A PEDAL IN THE CENTER WITH AN ARROW POINTING 'UP' AT THE TOP OF THE SWITCH AND AN ARROW POINTING 'DOWN' AT THE BOTTOM OF THE SWITCH. THIS CONTROLS THE HEIGHT ADJUSTMENT OF BOTH PEDALS FROM THE FLOOR AND IS DESIGNED TO PLACE THE PEDALS WITHIN REACH OF THE OPERATOR. ON SEVERAL OCCASIONS MEMBERS OF MY FAMILY HAVE DEPRESSED THIS SWITCH WHILE IN MOTION PUSHING THE TOP PORTION OF THE ROCKER SWITCH ASSUMING THE PEDALS WOULD RISE 'UP' AS INDICATED BY THE ARROWS ON THE SWITCH. WRONG!! PRESSING THE SWITCH IN THE UPWARD POSITION 'LOWERS' THE PEDALS TO THE FLOOR, WHILE PRESSING THE LOWER PORTION OF THE SWITCH, WITH THE ARROW POINTING 'DOWN', ACTUALLY RAISES THE PEDALS UP, CLOSER TO THE OPERATOR. AFTER PRESSING THE SWITCH SEVERAL TIMES IN THE UP POSITION AND BELIEVING THE PEDALS WERE AT THEIR MAXIMUM HEIGHT, SEVERAL OF THE DRIVERS IN THE HOUSE WHOM HAVE SHORT LEGS, WERE IMMEDIATELY PANICKED AND DESPERATELY BEGAN TRYING TO COMPENSATE BY READJUSTING THE SEAT TO BE WITHIN REACH OF THE BRAKE! A SCARY AND DANGEROUS CONDITION WHILE THE VEHICLE IS IN MOTION! IF FORD REFUSES TO SIMPLY REVERSE THE OPERATION OF THE SWITCH, MAYBE A SAFETY INTERLOCK COULD BE DEVISED TO PREVENT OPERATION WHILE THE VEHICLE IS IN GEAR. *TR

06/20/2012
Components: POWER TRAIN
Incident Date: 05/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP24127G******
Summary

WITH THE A/C ON AND THE CAR TRAVELING AT LOW SPEED, THE CAR SURGES(LURCHES) FORWARD OR IN REVERSE DEPENDING ON THE GEAR SHIFT SELECTOR. IT HAPPENS, FOR EXAMPLE, WHEN PULLING IN TO A PARKING STALL. AS I'M APPROACHING THE FINAL POSITION WHERE I'M NEARLY READY TO PUT THE GEAR SHIFT IN PARK, THE CAR WILL LURCH FORWARD NEARLY HITTING THE CAR PARKED IN FRONT OF ME. IT ALSO HAPPENS WHEN PULLING INTO MY GARAGE OR AT A STOP LIGHT. OCCURRENCES ARE OBVIOUSLY WHEN IT'S HOT OUTSIDE WHICH IS WHY I'VE GOT THE A/C ON. IT DOESN'T HAPPEN ALL THE TIME WITH THE A/C ON, JUST SOME OF THE TIME. *JS

06/19/2012
Components: EQUIPMENT
Incident Date: 06/19/2012
Crash: No
Fire: No
Summary

THE A/C AT LOW SPEEDS WAS PUTTING OUT WARM AIR IN 90F TEMPERATURE. THIS WAS CAUSED BY A LEAKING SEAL AND THE COMPRESSOR WAS FAILING. THE FIX WAS $1200 AT A LOCAL DEALER. *JS

06/13/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 07/28/2008
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP27107G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHEN SHIFTING OUT OF THE PARK POSITION WITH THE BRAKE PEDAL ENGAGED, THE VEHICLE WOULD UNEXPECTEDLY LUNGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND AN AUTHORIZED DEALER, WHO BOTH STATED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 79,887 UPDATED 7/12/12 *CN THE CONSUMER STATED THE ENGINE WOULD REV UP AND THEN THE VEHICLE WOULD LUNGE FORWARD OR BACKWARD WHEN SHIFTING FROM PARK OR NEUTRAL OR FROM REVERSE TO DRIVE. EVEN WHEN THE BRAKE WAS APPLIED, THE VEHICLE WOULD ACCELERATE. THE DEALER REPLACED THE THROTTLE BODY. UPDATED 07/24/12

06/13/2012
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24107G******
Summary

MY 2007 FORD FIVE HUNDRED SEL FWD WITH THE 3.0 V-6 (81,421 MILES) AND 6 SPEED AUTOMATIC TRANSMISSION WILL INTERMITTENTLY SURGE FORWARD OR BACKWARDS WITHOUT GAS PEDAL APPLICATION WHEN IDLING IN GEAR. IT IS AS IF I FLOORED IN A JACKRABBIT START. IT DOES NOT DO THIS EVERY TIME THAT THE CAR GOES TO IDLE IN DRIVE OR REVERSE (FOR EXAMPLE, IF I AM IN TRAFFIC AT A STOPLIGHT) BUT IT WILL DO THIS AT LEAST ONCE EVERY TIME I DRIVE. I HAVE HAD TO KEEP MY RIGHT FOOT FIRMLY ON THE BRAKE PEDAL WHILE BACKING OR IN A PARKING LOT TO KEEP THE CAR FROM HITTING PEDESTRIANS, OTHER CARS, SIGN POLES IN PARKING LOTS AND MY CARPORT'S WALL. IT WILL SUDDENLY REV UP WHEN IN EITHER DRIVE OR REVERSE WITHOUT MY FOOT ON THE GAS PEDAL AND TRY TO MOVE IN AN UNCONTROLLED MANNER. IT MAY ONLY DO IT ONCE OR IT MAY DO IT THREE OR FOUR TIMES IN JUST AS MANY SECONDS. I WAS UNAWARE OF THIS PROBLEM AND NEARLY HIT ANOTHER CAR THE FIRST TIME THIS HAPPENED. THERE WAS NO WARNING. NO CHECK ENGINE LIGHT ACTIVATED. MY CAR IS EQUIPPED WITH A TACHOMETER, I HAVE SEEN IT JUMP AS HIGH AS 2000 RPM FROM A 750 RPM IDLE AND THEN FALL RIGHT BACK TO 750. THE FACT THAT I HAVE NOT HIT ANYONE YET IS PROOF THAT THIS IS NOT A PEDAL MISAPPLICATION ERROR, BUT MY CONCERN IS THAT AN INEXPERIENCED DRIVER OR SOMEONE WHO IS UNAWARE OF THIS DEFECT WILL BE SURPRISED BY IT AND KILL OR INJURE THEMSELVES OR SOMEONE ELSE. THIS IS THE FIRST TIME I HAVE EVER OWNED A VEHICLE WITH SUCH A PROBLEM I TOOK MY CAR TO MY LOCAL FORD DEALER AND WAS TOLD THAT THE PROBLEM IS A DEFECTIVE THROTTLE BODY WHICH IS BEING REPLACED TOMORROW. I RESEARCHED THIS PROBLEM ON THE INTERNET AND HAVE FOUND REPORTS THAT THE REPLACEMENT PART IS NO BETTER THAN THE ORIGINAL. THE FACT THAT A DEFECTIVE PART CAN CAUSE A VEHICLE TO ACT IN SUCH A DANGEROUS MANNER IS SYMPTOMATIC OF A FACTORY DEFECT AND SHOULD BE ACTED UPON BY THE NHTSA AS SOON AS POSSIBLE. *TR

06/13/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 06/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP24147G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE ENTIRE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. ALSO, WHEN APPROACHING A STOP SIGNAL, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE BEGAN TO LUNGE FORWARD UNINTENDEDLY. THE FAILURES OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE ALTERNATOR. THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN TO A DIFFERENT AUTO SHOP FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE THROTTLE POSITION SENSOR. THE DEALER WAS NOTIFIED AND THEY STATED THAT THE PART WAS ON A MASSIVE BACK ORDER. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

06/07/2012
Components: POWER TRAIN
Incident Date: 03/01/2011
Crash: No
Fire: No
Summary

STARTING AROUND MARCH 2011, MY 2007 FORD 500 WOULD LURCH WHEN I MOVED IT FROM PARK TO REVERSE OR FROM PARK TO DRIVE. IT SEEMED TO GET WORSE WITH THE AIR CONDITIONER ON. I TOOK IT IN FOR SERVICE AND THEY "CLEANED" THE THROTTLE BODY. THIS DID NOT REALLY FIX THE PROBLEM. SINCE THEN, THE PROBLEM HAS GOTTEN MUCH WORSE. IT NOW LURCHES WHEN I AM SITTING STILL. IF THE BRAKE IS NOT ALL THE WAY TO THE FLOOR, IT WILL LURCH SEVERAL INCHES. I HAVE ALMOST HAD SEVERAL WRECKS BECAUSE OF THIS. I AM SCARED TO DRIVE THE CAR. IT NOW HAS 95,000 MILES ON IT BUT IS NOT PAID OFF YET. I WAS QUOTED $800 TO FIX THE THROTTLE BODY. I FEEL LIKE WITH THE EXTENT OF THE COMPLAINTS ON THIS PART, FORD SHOULD RECALL THIS PRODUCT ON ALL OF THESE VEHICLES. *JS

05/28/2012
Components: STRUCTURE,VEHICLE SPEED CONTROL
Incident Date: 03/15/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP24197G******
Summary

FOR SEVERAL MONTHS CAR HAS BEEN LUNGING FORWARD WITHOUT MY FOOT ON THE GAS. A COUPLE WEEKS AGO WHILE PULLING INTO MY DRIVING WAY IT LUNGED AND THE CAR RAN INTO MY CONCRETE STEPS CAUSING 3,500 WORTH OF DAMAGE. THIS IS VERY DANGEROUS AND COULD HAVE BEEN ONE OF MY DAUGHTERS. I REALLY HOPE YOU TAKE THIS SERIOUSLY BECAUSE ONCE LIVES ARE LOST YOU CAN'T GET THEM BACK. I JUST WANT FORD TO FESS UP AND TO TAKE RESPONSIBILITY FOR THIS PROBLEM, SO I MAY GET IT FIXED AND NOT KILL OR INJURE ANYONE. *TR

05/14/2012
Components: AIR BAGS
Incident Date: 05/11/2012
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT CRASHED INTO A TREE. THE VEHICLE CRASHED HEAD FIRST, BUT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A TOW YARD. THE CONTACT SUSTAINED BRUISING TO HER THIGH, ARM AND CHEST, AND ALSO EXPERIENCED SHORTNESS OF BREATH. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 94,500.

05/14/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 01/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP27117G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED . THE CONTACT WAS BRAKING FROM 15 MPH WHEN THE VEHICLE JERKED FORWARD WITH THE BRAKES APPLIED. THE VEHICLE WAS PARKED AND TURNED OFF FOR SEVERAL HOURS AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY ADVISED THAT THE THROTTLE BODY NEEDED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 124,795.

05/11/2012
Components: ENGINE
Incident Date: 05/08/2012
Crash: No
Fire: No
Vehicle Identification Number: AFAHP25187G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE DEALER ADVISED THAT OIL AND FREON WAS LEAKING FROM THE VEHICLE AND THE COMPRESSOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 140,000.

03/21/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 03/08/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24177G******
Summary

THERE IS A CHRONIC RECURRENCE OF THE ENGINE STALLING, JERKING, IDLE SPEED LOPING, IN LOW GEAR FOR THIS VEHICLE. AT START UP AND THE ENGINE IS COLD THERE IS LITTLE TO NO PROBLEM. HOWEVER, ONCE THE NORMAL OPERATING TEMPERATURE IS REACHED (PER THE READOUT GAUGE), AND UPON APPLYING THE BRAKES TO COME TO A STOP, AND AS THE TRANSMISSION DOWNSHIFTS THE ENGINE GOES DEAD OR STALLS, AFTER RE-STARTING AND AT IDLE, THE IDLE SPEED, PER THE INDICATOR, FLUCTUATES BACK AND FORTH FROM ABOUT 500 RPM'S TO 900 RPMS. PLACING THE GEAR SHIFT IN THE DRIVE POSITION CAUSES THE CAR TO JUMP PRIOR TO ACCELERATION. AT THIS POINT WHEN TAKING OFF THE CAR JERKS FORWARD. IT SMOOTHES OUT AFTER INCREASING THE SPEED, BUT PRIOR TO EACH STOP THE FLUCTUATING BEGINS AGAIN. *JS

03/13/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24137G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE WOULD LUNGE BACKWARD WHEN REVERSING OUT OF PARKING SPACES. THE VEHICLE WOULD ALSO LUNGE FORWARD WHEN DRIVING OUT OF PARKING SPACES. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000. UPDATED 04/11/12 *BF UPDATED 05/10121

03/13/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 03/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP25137G******
Summary

THE VEHICLE WILL SPEED UP ON ITS OWN. THIS VEHICLE HAS BEEN DOING THIS SEVERAL TIMES. IT SEEMS TO HAVE A MIND OF ITS OWN. MY WIFE HAS NAMED THE CAR [XXX] AND SHE WON'T DRIVE IT ANYMORE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

03/10/2012
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 03/23/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP251X7G******
Summary

SOME MONTHS AGO, MY CAR STARTED TO OSCILLATE IN RALENTI FROM 700 TO BELOW 500 RPM, WHEN BRAKING EVEN STOPS. SOME TIMES DECELERATE SUDDENLY, FREQUENTLY SLOW RESPONSE WHEN ACCELERATE, ETC. FORD LOCAL DEALER TOLD ME THIS IS A REGULAR PROBLEM WITH THIS THROTTLE BODY ON THIS ENGINE MODELS, AND I HAVE TO REPLACE IT. I AM AWARE THIS IS A COMMON ISSUE ON 3.0L V6 ENGINES DUE TO I HAVE A FRIEND WITH A MONTEGO 2005 WITH SAME PROBLEMS. SO FAR, NO FORD COMPANY RECALL WAS ADVISED. I DO NOT AGREE INTO REPLACE THIS PART, SHOULD BE FORD RESPONSIBILITY. *TR

02/27/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 01/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24187G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED SEVERAL INSTANCES OF UNINTENDED ACCELERATION. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE VEHICLE WAS PLACED INTO DRIVE OR REVERSE AND ALSO WHEN THE AIR CONDITIONER WAS ACTIVATED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 60,000. UPDATED 03/16/12 *BF THE CONSUMER STATED THE VEHICLE LUNGED FORWARD WHEN HE SHIFTED THE GEAR FROM PARK TO DRIVE OR FROM PARK TO REVERSE. IT CAUSED A LOUD BANGING NOISE IN THE TRANSMISSION. UPDATED 05/10/12

02/06/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 11/18/2009
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE BEGAN TO ACCELERATE ABNORMALLY. THE VEHICLE EVENTUALLY CAME TO A STOP AFTER THE SECOND ATTEMPT. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.

01/11/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 11/21/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24197G******
Summary

THROTTLE BODY CAUSED SURGING AND THEN AFTER COUPLE MONTHS JUST STARTED STALLING OUT AND DYING EVERYTIME THE CAR WOULD SLOW DOWN FOR A STOP OR COMING TO A STOP. *TR

12/16/2011
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 12/15/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP24117G******
Summary

WAS STOPPED AT A DRIVE-THRU WINDOW AND WHEN I WENT TO PULL UP TO RECEIVE MY FOOD, THE CAR LURCHED AHEAD OF THE WINDOW. I PUT THE CAR IN REVERSE TO PICK UP MY FOOD AND IT LURCHED SO FAST BACKWARD THAT I HAD NO CONTROL OF IT, EVEN WITH MY FOOT ON THE BRAKE. THIS CAUSED A CRASH INTO THE FRONT OF ANOTHER CAR. I HAVE NEVER HAD AN ACCIDENT AND I AM A CAREFUL DRIVER. I RECEIVED A MOVING VIOLATION AND THERE WAS DAMAGE DONE TO BOTH CARS. ENOUGH DAMAGE THAT OUR INSURANCE COMPANY IS INVOLVED. FORD SHOULD DO SOMETHING ABOUT THESE LURCH PROBLEMS BEFORE SOMEONE IS KILLED. THANK GOODNESS NO ONE WAS IN FRONT OF ME OR THEY WOULD HAVE BEEN KILLED, PLEASE, FORD, DO SOMETHING ABOUT THESE FORDS THAT HAVE THIS PROBLEM. *TR

12/14/2011
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 12/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24137G******
Summary

AT A STOPLIGHT WITH THE BRAKE ON THE ENGINE REVVED UP AND THE CAR JUMPED FORWARD ABOUT 20 FEET BEFORE I COULD STOP IT. AT THE NEXT LIGHT THE SAME THING HAPPENED. AT MY FINAL DESTINATION APPROXIMATELY 2 MILES AWAY MY SON (WHO WAS WITH ME THE WHOLE TIME = I WAS TAKING HIM BACK TO COLLEGE) TOLD ME TO LET THE CAR RUN TO SEE IF IT WOULD DO IT AGAIN. WITH THE CAR IN DRIVE AND MY FOOT ON THE BRAKE (HARD) IT REVVED UP 2 MORE TIMES IN LESS THAN 2 MINUTES TO AT LEAST 1500 RPM AND WAS VERY DIFFICULT TO HOLD BACK. I TOOK IT IN TO THE DEALER THE NEXT DAY AND THEY REPLACED THE THROTTLE BODY AT A COST OF $800. AFTER CALLING FORD AND REPORTING THE SITUATION THEY REFUSED TO DOCUMENT THIS OR MAKE A CASE NUMBER UNTIL I TOLD THEM I KNEW THERE WAS A TECHNICAL BULLETIN ON THIS ACCORDING TO THE DEALER. THEY GAVE ME A CASE NUMBER [XXX] BUT WERE RUDE TO ME AND COULD NOT ANSWER IF THE REPLACEMENT PART ADDRESSED THE ISSUE AND HAS BEEN FIXED. I DO NOT KNOW IF IT WILL HAPPEN IN THE NEXT MILE, NEXT 100,000 MILES, OR NEVER AGAIN IF THEY WILL NOT SAY IF REPLACEMENT PARTS HAVE CORRECTED A PROBLEM. IF A CAR OR PEDESTRIAN WERE IN FRONT OF ME WHEN THIS HAPPENED I WOULD HAVE HAD AN ACCIDENT WITHOUT DOUBT. THIS CAR HAS A SAFETY PROBLEM AND THE INCIDENT HAPPENED ON NOV. 27, 2011. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/16/2011
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP27117G******
Summary

AUTOMOBILE LUNGED FORWARD WITHOUT TOUCHING GAS WHEN AIR CONDITIONER OR HEAT ON. TOOK CAR TO DEALERSHIP AND THEY CLEANED THROTTLE PLATE, FUEL INJECTION THROTTLE BODY AND REPROGRAMMED POWERTRAIN CONTROL. SEEN ONLINE OTHERS HAD THIS SAME PROBLEM . CAR ONLY HAS 47,000 MILES. *TR

11/10/2011
Components: TRACTION CONTROL SYSTEM
Incident Date: 05/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP27177G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC BUT THERE WERE NO FAILURE CODES GENERATED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WOULD BE TAKEN BACK TO THE DEALER FOR DIAGNOSTICS BUT THE DEALER WAS NEVER ABLE TO LOCATE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR POSSIBLE REPAIRS AND ANSWERS TO ANY FURTHER QUESTIONS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,030. UPDATED11/29/11 *BF UPDATED 12/12/11

11/07/2011
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 09/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24187G******
Summary

MY FORD BEGAN ACTING STRANGELY WHEN TURNING, AND WOULD HYDROPLANE BADLY WHEN RAINING. I TOOK IT TO MY INDEPENDENT GARAGE AND THEY FOUND THAT THE LEFT LOWER BALL JOINT RETAINING NUT HAD WORKED LOOSE. THAT CAUSED THE LEFT FRONT WHEEL TO MOVE IN TOWARD THE BALL JOINT AND THE JOINT OR NUT TORE THE TIRE DOWN TO THE STEEL BELT. THE SERVICE MANAGER INDICATED THAT IT APPEARED THAT THE NUT WAS NOT TORQUED CORRECTLY AT THE FACTORY. OF COURSE, I HAD TO HAVE THE BALL JOINT REPLACED AND TWO NEW TIRES. I DID NOTIFY FORD MOTOR CO. *TR

10/28/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24107G******
Summary

WHEN I SHIFT FROM A STOPPED POSITION, EITHER INTO DRIVE OR REVERSE, THE CAR LUNGES OR JUMPS FORWARD. IT MAKES IT VERY DIFFICULT TO CONTROL. THE DEALER KNOWS ABOUT THE PROBLEM AND SAYS THAT FORD KNOWS ABOUT THE PROBLEM, BUT REFUSES TO FIX IT UNLESS A GOD AWFUL AMOUNT OF MONEY IS PAID IN REPAIR COSTS. THEN HE SAYS IT MAY HAPPEN AGAIN! *TR

10/22/2011
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 04/04/2011
Crash: Yes
Fire: No
Summary

FORD FIVE HUNDRED STARTED LURCHING OR LUNGING WHEN PLACED IN GEAR. FROM A PARKED POSITION.. THE CAR LURCHED BACK INTO THE WALL OF THE CARPORT CRUSHING THE BACK BUMPER. ON ANOTHER OCCASION THE CAR LURCHED WHEN THE DOOR WAS OPEN AND KNOCKED INTO THE CARPORT POST. VERY DANGEROUS. *TR

10/20/2011
Components: POWER TRAIN
Incident Date: 08/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP27147G******
Summary

THE VEHICLE LUNGES WHEN SHIFT LEVER IS MOVED FROM PARK TO DRIVE OR REVERSE UPON STARTING. IT DOES NOT HAPPEN EVERYTIME, BUT WHEN IT DOES HAPPEN, IT IS A MARKED MOVE, ENOUGH TO GO THRU A GARAGE, JUMP A CURB OR HIT A PASSERBY. IT SEEMS TO HAPPEN MORE OFTEN WHEN THE CAR IS STARTED, AND THEN WAITING A FEW SECONDS BEFORE MOVING THE SHIFT (TIME TO PUT ON SEAT BELT). PUT YOUR FOOT ON BRAKE, SHIFT TO GEAR AND WONDER IF IT WILL JUMP OR NOT. IT BECAME NOTICABLE AT ABOUT 65,000 MILES AND HAS BECOME WORSE. THE CAR HAS ABOUT 76,000 MILES ON IT NOW. IT SEEMS OTHER FORD 500 OWNERS ARE EXPERIENCE SIMILAR PROBLEMS. I WOULD HOPE FORD DOES SOMETHING TO RECTIFY THIS ISSUE. *TR

09/30/2011
Components: ELECTRICAL SYSTEM
Incident Date: 09/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP27197G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE ALTERNATOR WAS USING MOST OF THE VEHICLE POWER AND CAUSING THE BATTERY TO FAIL. THE CONTACT HAD TO PURCHASE TWO BATTERIES IN A ONE MONTH PERIOD AS A RESULT OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY COULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 85,000.

09/26/2011
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 09/21/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP28187G******
Summary

DEFECTIVE THROTTLE BODY CAUSING "LUNGING ISSUES" ALMOST HAD THREE ACCIDENTS, JUST FROM THE LUNGING. ONCE I LET OFF THE GAS PEDAL THE CAR WOULD TURN OFF, DEALER ADVISED THAT IT DUE TO A DEFECTIVE THROTTLE BODY THAT THEY WILL REPLACE COSTING ME $900. *TR

09/25/2011
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 09/23/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP24147G******
Summary

CAR WILL "JUMP" WHEN SHIFTING INTO DRIVE OR REVERSE GEARS!! SOMETIMES THE CAR WONT IMMEDIATELY ACCELERATE WHEN APPLYING GAS. WAS TOLD MY MULTIPLE MECHANICS THAT I WAS THE THROTTLE BODY CONTROL CAUSING THIS BUT FORD WONT DO ANYTHING ABOUT THIS!! *TR

09/25/2011
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 09/25/2011
Crash: No
Fire: No
Summary

THIS CAR HAS LUNGED FORWARD AND BACKWARD ALMOST CAUSING SEVERAL ACCIDENTS. DEALERSHIP SAY THEY DON'T KNOW WHAT IS CAUSING IT. WARRANTY IS WORTHLESS. AIR CONDITIONER WENT OUT WHEN TEMP'S WERE OVER 105 DEGREES. OVER $1000 TO REPAIR. *TR

09/18/2011
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP27187G******
Summary

LAST YEAR I BEGAN NOTICING THAT THIS CAR UPON PUTTING IN GEAR TRYING TO EXIT MY GARAGE WOULD SURGE FORWARD OR BACKWARD, WHATEVER WAY I WAS POINTED ,ABRUPTLY. IT DOES NOT MATTER WHETHER I AM IN RESERVE OR DRIVE . I WOULD HAVE TO APPLY BRAKES TO STOP IT. SOMETIMES MORE THAN ONCE. THIS WOULD HAPPEN IF I WAS BACKING OUT OR DRIVING FORWARD. IT DID NOT GO AWAY AND IN FACT BECAME WORSE. IT FINALLY LUNGED BACKWARD AS WE WERE LEAVING A PARKING LOT AND THE ENGINE STOPPED. A WRETCH SYMBOL CAME ON. WE TOOK IT TO FORD. THEY REPLACED THROTTLE BODY PART. WAS FINE UNTIL THE LAST MONTH OR SO AND NOW IS WORSE. HAVE APPROX. 77 K MILES ON IT NOW. I HAVE SCHEDULED TO TAKE IT BACK TO FORD. I FEEL THIS IS DANGEROUS AS THIS SURGING AND LUNGING COULD RESULT IN SOMEONES INJURY. THERE IS OBVIOUSLY A DEFECT SOMEWHERE IN THIS PART. I HAVE NOTICED THROUGHOUT THE INTERNET THAT ARE MANY SUCH COMPLAINTS OF THIS SAME PROBLEM. *TT

09/14/2011
Components: ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 11/16/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24177G******
Summary

IN NOVEMBER OF 2010 MY 2007 FORD 500 BEGAN TO "LEAP" FOWARD OR BACKWARD AFTER SHIFTING FROM PARK TO REVERSE OR DRIVE. THIS ACTION HAS CONTINUED FOR THE FOLLOWING MONTHS. IT SEEMS TO BE HAPPENING MORE AND MORE OFTEN. IN MAY OF 2011 IT "LUNGED" WHEN I WAS BACKING OUT OF MY DRIVEWAY CAUSING DAMAGE TO BOTH MY VEHICLE AND MY HUSBANDS WHO WAS PARKED NEAR ME. I TOOK IT TO THE DEALERSHIP TODAY AFTER IT "LUNGED" IN A PARKING LOT LAST WEEK ALMOST HITTING A CHILD WALKING BY. I ASSUMED IT WAS THE TRANSMISSION. HOWEVER, I AM TOLD IT'S A BAD ELECTRONIC THROTTLE BODY AND IS NOT COVERED UNDER THE POWERTRAIN WARRANTY. I AM TOLD IT WILL GO OUT SOMETIME, THERE ISN'T ANY WAY OF KNOWING WHEN BUT IT WILL GO INTO "FAIL SAFE MODE". AFTER SEARCHING ONLINE I SEE FORD HAD A RECALL ON THIS PART THAT INCLUDED MODELS OLDER THEN MINE. THE PROBLEM ISN'T FIXED AS MANY FORD OWNERS ARE EXPERIENCING THE SAME PROBLEM. *KB

09/13/2011
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/04/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24147G******
Summary

WHEN CAR IS IN EITHER DRIVE OR REVERSE AND THE CAR IS IDLING THEN THE CAR WILL LUNG AND ALMOST CAUSED NUMEROUS ACCIDENTS. *TR

09/12/2011
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24177G******
Summary

I HAVE BEEN HAVING A PROBLEM WITH MY 2007 FORD FIVE HUNDRED, WHEN PUTTING THE CAR IN GEAR THE CAR WILL LURCH FORWARD OR IF PUTTING THE CAR IN REVERSE THE CAR WILL LURCH BACKWARD. I TOOK THE CAR TO THE FORD DEALER TO FIND OUT WHAT THE PROBLEM MAY BE; CAUSE I THOUGHT MAYBE IT WAS A BROKEN MOTOR MOUNT. I WAS TOLD THAT IT MAY BE IN THE MOTOR. I'M ALSO HAVING AN ISSUE WITH THE REAR PASSENGER DOOR SOUNDING LIKE WATER BUILD UP INSIDE THE DOOR. I CHECK THE WEB TO FIND OUT IF FORD HAD A RECALL ON THESE ISSUES TO FIND THAT OTHER OWNERS ARE HAVING SIMILAR ISSUES. *TR

09/04/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 09/04/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24167G******
Summary

WE HAVE HAD THE CAR FOR ABOUT 3 YEARS NOW, THE CAR SURGES A LITTLE WHEN IT IS PUT INTO GEAR (DRIVE, REVERSE), MORE RECENTLY THE CAR HAS BEGUN TO SURGE AND OR LUNGE SOMETIMES DANGEROUSLY WHEN THE CAR IS STOPPED. (NOT ALL THE TIME, RANDOMLY) I HAVE RESEARCHED THIS ISSUE ON THE INTERNET AND I HAVE DISCOVERED THAT ITS NOT COVERED UNDER ANY FORD WARRANTY. I HAVEN'T FOUND A DEFINITIVE SOLUTION FOR THIS ISSUE EITHER. *TR

09/02/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 08/31/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE ACCELERATED ABNORMALLY AFTER BRAKING TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC BUT FOUND NO FAILURE. THE DEALER WAS CONTACTED WHO ADVISED THAT THERE WAS A DESIGN FLAW WITHIN THE THROTTLE BODY THAT WAS CAUSING THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WERE UNABLE TO PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 80,000.

08/31/2011
Components: UNKNOWN OR OTHER
Incident Date: 08/31/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24117G******
Summary

I HAVE A 2007 FORD FIVE HUNDRED WHICH CONSTANTLY ACCELERATES UNINTENTIONALLY. IT ALSO HAS BEGUN TO LOOSE ACCELERATION AND LUNGES EVERY TIME I PRESS THE GAS PEDDLE WHICH ALMOST CAUSED AN ACCIDENT ON THE INTERSTATE. *TR

08/30/2011
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 08/12/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP25187G******
Summary

2007 FORD FIVE HUNDRED, IN JULY/AUGUST OF 2010, AT AROUND 70,000 MILES, BEGAN TO HAVE IRREGULAR ACCELERATION AND WOULD LUNGE FORWARD WHILE BRAKING OR AT A COMPLETE STOP WITH BRAKE PEDAL PUSHED ALL THE WAY TO THE FLOOR BOARD. HAD THE DEALERSHIP RUN THE DIAGNOSIS, WAS TOLD IT WAS THE THROTTLE BODY AND IT NEEDED REPLACING. HAD THE REPAIR WORK DONE AT THE DEALERSHIP ON AUGUST 12, 2010. ON AUGUST 30, 2011, TOOK MY CAR BACK TO THE DEALERSHIP AFTER HAVING THE SAME PROBLEM REPEAT, ONLY MORE AGGRESSIVE FROM THE FIRST INCIDENT JUST TWO DAYS AGO, EVEN AS I PULLED INTO THE DEALERSHIPS SERVICE PARKING SPACE. WAS TOLD THEY WILL HAVE TO DIAGNOSIS THE PROBLEM AGAIN, NOTHING IS UNDER WARRANTY. I AM JUST OVER THE 12 MONTHS, AND AT ABOUT 30,000 MILES AFTER THE REPAIR WAS DONE LAST YEAR. WARRANTY OR NOT, THIS REPAIR SHOULD HAVE LASTED THE LIFE OF THE CAR OR AT LEAST ANOTHER 70,000 MILES, NOT 30,000. I DIDN'T HAVE THE DEALERSHIP KEEP THE OLD THROTTLE BODY. THE WARRANTY COMPANY HAD TOLD ME LAST YEAR THAT THE PART, THE THROTTLE BODY WAS ON BACK ORDER, BUT THE DEALERSHIP HAD NO PROBLEM GETTING THE PART, SUPPOSEDLY. I'M CONCERNED THE PART WASN'T REPLACED, BUT I HAVE NO EVIDENCE OF SUCH. I HAVE NOTICED EACH TIME, THE PROBLEM IS WORSE AFTER I HAVE THE CAR IDLING FOR A TIME BEFORE PUTTING IN GEAR, REVERSE OR DRIVE. REPAIR ORDER DETAIL - INTERNAL COPY READS "INSPECTED AND TESTED VEHICLE FOR ACCELERATING WITHOUT A COMMAND. RAN SELF TEST TO RETRIEVE PASS CODES. INSTALLED MONITOR AND FUEL PRESSURE GAUGE TO ROAD TEST. TESTING RESULTED FINDING THE THROTTLE MOTOR BINDING INTERMEDIATELY. THE THROTTLE BODY WAS REMOVED TO INSPECT AND REPLACE. THE PROCESSOR WAS REPROGRAMMED AND RETESTED TO VERIFY OPERATION." I HAD TO PAY FOR FUEL INJECTION SERVICE, REPLACE FUEL FILTER, WHICH I WAS TOLD I NEEDED TO HAVE DONE WITH THE REPAIR/REPLACEMENT OF THE THROTTLE BODY. *TR

08/29/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 01/09/2011
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE SUDDENLY SURGED BACKWARD AND CRASHED INTO A WALL. THE CONTACT ALSO STATED THAT THE VEHICLE AND THE WALL DID NOT SUFFER MUCH DAMAGE FROM THE CRASH. NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER REPLACED THE THROTTLE BODY. THE CONTACT ALSO STATED THAT DEFECTIVE THROTTLE BODIES WERE A KNOWN ISSUE AMONG THIS YEAR, MAKE, AND MODEL VEHICLE. THE FAILURE MILEAGE WAS 83,000. THE VIN WAS UNAVAILABLE.

08/16/2011
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP241X7G******
Summary

I HAVE A 2007 FORD 500 THAT STARTED SURGING FORWARD AND BACKWARD. I TOOK THE CAR AND MY EXTENDED WARRANTY TO A FORD DEALERSHIP ONLY TO LEARN THAT THE DEALER THAT I BOUGHT THE CAR FROM HAD BACK-DATED MY WARRANTY TO THE TIME THE CAR WAS PUT IN SERVICE. (I HAD PURCHASED THE CAR AS A "PROGRAM" CAR.) MY WARRANTY HAD RUN OUT ACCORDING TO THEM 6 DAYS BEFORE I TOOK IT TO THE DEALERSHIP. I WROTE A LETTER TO FORD AND THEY REFUSED TO HONOR IT EVEN THOUGH I THOUGHT I HAD PURCHASED A 5 YEAR, 100,000 MILE WARRANTY. THE CAR IS STILL SURGING FORWARD AND BACKWARD AND FORD REFUSES TO DO ANYTHING. I WILL NEVER PURCHASE ANOTHER FORD PRODUCT. I HAVE OWNED LINCOLNS AND FORDS ALL OF MY LIFE AND I WILL NEVER GET ANOTHER ONE. I CANNOT BELIEVE FORD REFUSES TO TAKE CARE OF THEIR CUSTOMERS. THIS IS OBVIOUSLY A SAFETY HAZARD THAT FORD NEEDS TO REPAIR. SEEING ALL OF THE COMPLAINTS THAT PEOPLE HAVE SENT IN, FORD KNOWS THAT THEY ARE IN THE WRONG AND STILL THEY DO NOTHING. *KB

08/15/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 07/18/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24167G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED WHEN STARTING THE VEHICLE AND SHIFTING IN REVERSE, THE VEHICLE WOULD ACCELERATE UNCONTROLLABLY IF THE BRAKES WERE NOT DEPRESSED. THE DEALER WAS NOTIFIED REGARDING THE FAILURE AND STATED THAT THE THROTTLE BODY WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 58,000.

08/10/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 08/01/2011
Crash: No
Fire: No
Summary

2007 FORD FIVE HUNDRED. CONSUMER STATES POWER TRAIN SURGE *TGW THE DEALER INFORMED THE CONSUMER THERE WAS NO FACTORY DEFECT WITH THE VEHICLE.

08/10/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP25147G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD SUDDENLY ACCELERATE WITHOUT WARNING. THE DEALER ADVISED THE CONTACT THAT THE THROTTLE BODY WAS NOT WORKING PROPERLY AND NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000 AND THE CURRENT MILEAGE WAS 44,000. PROBLEM GOT WORSE INCLUDE ACCELERATION IN REVERSE AS WELL AS FORWARD. REPLACED THROTTLE BODY AND ACCELERATOR MODULE PROBLEM SOLVED. UPDATED 11/16/2011 *LN

08/10/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 05/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP241X7G******
Summary

OUR 2007 FORD 500 CURRENTLY HAS 63,000 MILES ON IT. AT ABOUT 53,000 MILES WE STARTED TO SEE A RANDOM "SURGE" OF THE THROTTLE WHEN WE WERE SHIFTING THE CAR FROM PARK TO REVERSE OR FROM REVERSE TO DRIVE. IT HAS CONTINUED TO GET PROGRESSIVELY WORSE, NOW OCCURRING ALMOST EVERY TIME WE SHIFT THE CAR FROM THE POSITIONS NOTED ABOVE. THIS IS A DEFINITE SAFETY ISSUE THAT FORD NEEDS TO ADDRESS. FROM ALL OF THE ONLINE FORUMS, THIS BEHAVIOR IS NOT ISOLATED TO JUST ONE CAR//ONE OWNER BUT RATHER SEEMS TO BE A COMMON PROBLEM. ALSO, ON A SEPARATE NOTE, OUR AC FAILED AT 63,000 MILES, THE COMPRESSOR NEEDING REPLACEMENT. ALTHOUGH THIS IS NOT A SAFETY ISSUE, AGAIN THIS SEEMS TO BE A COMMON PROBLEM. *TR

08/08/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 02/08/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24177G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE WOULD LUNGE FORWARD WHILE IN DRIVE AND BACKWARD WHILE IN REVERSE, WHETHER A FOOT WAS ON OR OFF THE BRAKE PEDAL. THE DEALER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,700 AND THE CURRENT MILEAGE WAS 53,000.

08/04/2011
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP28107G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE RECEIVED REPAIRS FOR AN INTERMITTENT LOSS OF COMMUNICATION BETWEEN THE TRANS CONTROL AND THE ONBOARD COMPUTER. AFTER REPAIRS, THE CONTACT STATED THAT THE VEHICLE WOULD ABNORMALLY ACCELERATE SPORADICALLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE DEALER WAS UNABLE TO DIAGNOSE THE EXACT CAUSE OF FAILURE. THE DEALER THEN UPDATED THE PCM AND MADE NO FURTHER REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,226, AND THE CURRENT MILEAGE WAS 43,623.

08/02/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 08/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP27167G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE WOULD LUNGE FORWARD AND RESPOND SLOWLY WHEN THE ACCELERATOR WAS DEPRESSED. IN ADDITION, THE VEHICLE WOULD STALL AT ANY TIME WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 93,000.

07/31/2011
Components: UNKNOWN OR OTHER
Incident Date: 07/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP24137G******
Summary

THE FORD FIVE HUNDRED'S ENGINE SHUTS OFF AS YOU TURN THE WHEEL, THAT'S HOW IT STARTED OUT. A FEW DAYS LATER, THE CAR'S ENGINE WOULD SHUT OFF JUST DRIVING STRAIGHT DOWN THE ROAD. AFTER THE ENGINE SHUTS OFF THE STEERING WHEEL WILL LOCK UP AND NOT MOVE. I WAS LUCKY ENOUGH TO BE ABLE TO PULL OVER AND TURN THE KEY TO OFF POSITION. AFTER TURNING KEY TO OFF POSITION, I TURNED THE CAR BACK ON AND IT DROVE FINE UNTIL I EITHER TURNED A CORNER OR IT JUST SHUT OFF AS I WENT STRAIGHT. AFTER SPEAKING WITH OUR LOCAL FORD DEALER WE WERE TOLD THAT THEY HAVE HAD QUITE A FEW FORD FIVE HUNDRED OWNERS COME IN WITH THE SAME PROBLEM. THIS CAR IS ONLY FOUR YEARS OLD AND 84,000 (PLUS) MILES ON IT. THIS CAR SHOULDN'T BE ACTING LIKE THAT. IT WILL COST $800+ TO GET IT FIXED, IF WHAT THEY DO WILL FIX IT. WITH ALL THOSE OTHER COMPLAINTS COMING INTO THE DEALERSHIP, I WONDER HOW MANY OTHERS' IN THE US ARE HAVING THE SAME PROBLEM. THE ISSUE NEEDS TO BE FIXED. THANKS

07/29/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/21/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24147G******
Summary

WE PURCHASED OUR 2007 FORD 500 IN JULY OF 2007. AT 87,000 MILES THE A/C COMPRESSOR IS FAILING. THE A/C WORKS PROPERLY IF GOING ABOVE 45 MILES PER HOUR, HOWEVER ONCE YOU SLOW DOWN AND OR STOP, THE AIR STARTS WARMING UP. I WAS JUST QUOTED $1400.00+ TO HAVE THIS REPAIRED. I COMPLETED A LOT OF RESEARCH THIS WEEK IN REFERENCE TO THIS ISSUE PRIOR TO HAVING THE PROBLEMS LOOKED AT AND THERE ARE LITERALLY 100'S OF DOCUMENTED CASES OF THIS SAME PROBLEM ON 2005-2007FORD 500'S. OBVIOUSLY THERE IS A PROBLEM WITH THIS AND FORD SHOULD STEP IN AND MAKE THIS RIGHT. *TR

07/26/2011
Components: ENGINE AND ENGINE COOLING,EQUIPMENT
Incident Date: 07/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP25147G******
Summary

FORD 2007 500 IS LUNGING FORWARD WHEN FOOT IS ON THE BRAKE ... THIS BEGAN ABOUT A YEAR AGO . ON AND OFF I THOUGHT IT WAS BAD GAS BUT NOW THAT I HAVE USED THE RECOMMENDED FUEL FOR MY TIME OF OWNING THE CAR IT DOES IT MORE . ESPECIALLY WHEN THE AIR IS ON .. BUT EVEN WHEN IT NOT. *TR

07/25/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP25127G******
Summary

AFTER ONLY 72000 MILES, MY A/C COMPRESSOR ON THE 2007 FORD FIVE HUNDRED HAS GIVEN OUT, LEAVING ME A HEFTY REPAIR BILL OF $1300+! MY CAR IS CURRENTLY IN A PRIVATE MECHANIC'S SHOP BEING WORKED ON AND HE HAS COMPLETED OUR REGULAR MAINTENANCE ON THE VEHICLE. THE A/C WOULD WORK AT SPEEDS OVER 45 MPH, BUT IN 100 DEGREE HEAT HERE IN TEXAS ALL SUMMER, IN STOP AND GO TRAFFIC, IT WAS MISERABLE. *TR

07/21/2011
Components: POWER TRAIN
Incident Date: 07/21/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP24117G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTICS, WHERE THE TECHNICIANS STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE FAILURE CONTINUED AFTER THE REPAIRS WERE PERFORMED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIANS STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

07/20/2011
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/19/2011
Crash: No
Fire: No
Summary

THE VEHICLE LUNGES FORWARD ON ITS OWN POWER. THE GAS PEDAL IS NOT PRESSED AND IT IS NOT OBSTRUCTED BY ANY FOREIGN OR MANUFACTURED OBJECT. THIS HAS RESULTED IN MANY NEAR CRASHES. *KB

07/12/2011
Components: EQUIPMENT
Incident Date: 06/01/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP25187G******
Summary

THE AC IS NOT WORKING ON MY FORD 500. IT STARTED THIS SEASON. I HAVE NOT HAD TROUBLE WITH IT PRIOR TO THIS YEAR. I HAVE NOT SEEN A RECALL ON THIS BUT MY SISTER ALSO HAS A 500 AND HERS ISN'T WORKING AS WELL. MANY COMPLAINTS ARE BEING LISTED. I HAVE NOT TAKE IT TO THE DEALERSHIP DUE TO BEING OUT OF WARRANTY AND IT IS TOO EXPENSIVE FOR THE DEALERSHIP TO REPAIR. PLEASE, PLEASE CONSIDER A RECALL ON THIS ISSUE. MANY 500 OWNERS ARE HAVING THE SAME PROBLEM. IT'S ONE THING FOR IT TO HAPPEN TO A SMALL NUMBER, BUT NUMBERS ARE INCREASING WITH THIS ISSUE. *TT

07/06/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 05/10/2011
Crash: No
Fire: No
Summary

2007 FORD FIVE HUNDRED "BUCKS FORWARD OR REVERSE WHEN SHIFTING GEARS!.WE HAVE ALMOST HIT PEOPLE,OTHER CARS,AND HAVE LUNGED INTO TRAFFIC AT STOP LIGHTS.THIS IS A HAZARD AND FORD NEEDS TO DO SOMETHING ASAP!!!!!!..I AM TAKING IT IN TO THE DEALERSHIP TODAY IN HOPES OF GETTING THIS FIXED AS WE HAVE 3 SMALL CHILDREN AND I WOULD HATE TO BE IN AN ENORMOUS ACCIDENT!!!!!!! *TR

07/04/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 10/02/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP27137G******
Summary

MY HUSBAND AND I PURCHASED A 2007 FORD FIVE HUNDRED LAST SEPTEMBER. I AM RELUCTANT TO CALL THE DEALER ABOUT THE PROBLEM WE ARE HAVING WITH THE FIVE HUNDRED, BECAUSE WE ARE NOT ON GOOD TERMS. THE REASON FOR THAT IS THEY THINK WE TRADED OUR 2000 MITSUBISHI IN WITH A BAD TRANSMISSION. THAT IS NOT TRUE. WE NEVER HAD ANY TRANNY PROBLEMS WITH OUR CAR, AND WE DID NOT WANT TO TRADE IT IN, BUT BECAUSE WE DIDN'T HAVE A DOWN PAYMENT, THEY SAID WE HAD TO TRADE IT IN. IT WAS NOT OUR IDEA TO TRADE THE CAR IN, AND WE KNEW NOTHING ABOUT THE TRANNY BEING BAD. THEY TOOK AN ATTITUDE WITH US AFTER THAT HAPPENED, AND A COUPLE OF MINOR THINGS THAT NEEDED FIXING ON THE FORD FIVE HUNDRED, THEY WOULD NOT FIX. NOW WE ARE DRIVING IN A DANGEROUS VEHICLE, AND FROM WHAT I FOUND OUT, THERE WAS COMPLAINTS MADE IN OCTOBER OF LAST YEAR ABOUT THE THROTTLE, AND WE WERE NEVER NOTIFIED. WE JUST STARTED HAVING PROBLEMS WITH THE CAR LUNGING FORWARD, AND BACKWARDS, AND ACCELERATING ON ITS OWN. WE ALMOST HAD TWO ACCIDENTS BECAUSE OF THE CAR SURGING LIKE THIS. THE CAR IS DANGEROUS, AND WE HAVE PULLED UP MANY COMPLAINTS ABOUT THESE CARS, AND PEOPLE COMPLAINING TO THEIR DEALERS, AND THEY HAD TO KNOW ABOUT IT. THEY SAY LAST OCTOBER WAS WHEN COMPLAINTS WERE MADE AND DEALERS WERE NOTIFIED , BUT THEY NEVER LET US KNOW, AND THE CAR WOULD HAVE BEEN UNDER WARRANTY THEN. WE SHOULD HAVE BEEN NOTIFIED THAT THERE WAS A PROBLEM. PLEASE LET ME KNOW WHAT YOU CAN DO. HERE IS A COPY OF JUST ONE OF THE COMPLAINTS I FOUND BELOW.

06/29/2011
Components: POWER TRAIN
Incident Date: 06/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24177G******
Summary

MY 2007 FORD FIVE HUNDRED HAS RECENTLY START "LUNGING" FORWARD. THE DEALERSHIP TELLS ME IT IS THE THROTTLE BODY AND IT NEEDS TO BE TOTALLY REPLACED. RECENTLY WHEN I WAS AT AN INTERSECTION, I TOOK MY FOOT OFF THE BRAKE AND THE CAR LUNGED FORWARD INTO TRAFFIC. I WAS ABLE TO STOP THE VEHICLE IN TIME TO PREVENT AN ACCIDENT. A FEW DAYS AGO SOMEONE WALKED IN FRONT OF THE VEHICLE WHILE IN A PARKING LOT AND THE CAR HAPPENED TO LURCH FORWARD. I WAS ABLE TO APPLY THE BRAKE QUICKLY ENOUGH TO PREVENT HIM FROM BEING RUN OVER. I'VE BEEN TOLD THIS PART IS NOT COVERED UNDER MY EXTENDED WARRANTY. *TR

06/29/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 06/13/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP28107G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT WAS DRIVING 5 MPH AS THE VEHICLE BEGAN TO LUNGE FORWARD ABNORMALLY. THE CONTACT STATED THAT THE FAILURE WOULD ALSO OCCUR WHILE IN REVERSE OR WHEN ATTEMPTING TO PARK THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER REPLACED THE THROTTLE BODY. THE FAILURE RECURRED WITHIN TWO YEARS. THE CONTACT WAS CONCERNED WITH THE POSSIBILITY OF A CRASH OCCURRING AS A RESULT OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.

06/29/2011
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP28107G******
Summary

WHEN THE CAR WAS STILL UNDER THE 36 MONTH 36,000 WARRANTY IT BEGAN LUNGING FORWARD OR BACKWARD WHEN YOU FIRST STARTED TO ACCELERATE. NOTICEABLY WHEN FIRST TAKING OUT OF PARK EITHER GOING FORWARD OR REVERSE, OR WHEN GOING THROUGH DRIVE UP WINDOWS. (IE FAST-FOOD OR BANK). INTERMITTENTLY AT FIRST AND THEN MORE AND MORE UNTIL IT WAS DOING IT EVERY TIME, AND AT A GREATER ACCELERATION. THE FORD DEALER DIAGNOSED IT AS THE THROTTLE BODY. THEY KNEW RIGHT OFF THE BAT, IT EVIDENTLY WAS A COMMON PROBLEM. WE HAD TO WAIT OVER A MONTH FOR THEM TO FINALLY GET ONE IN BECAUSE THEY WERE BACK-ORDERED . EVIDENTLY LOTS OF PEOPLE NEEDED THEM! WE WERE ADVISED NOT TO USE OUR CAR DURING THIS TIME BECAUSE OF THE SAFETY ISSUE. OF COURSE THE DEALER DID NOT WANT TO PROVIDE A RENTAL CAR EVEN THOUGH IT WAS UNDER THE NEW CAR WARRANTY, BUT AFTER MAKING COMPLAINTS TO FORD MOTOR CO FOR THREE WEEKS WHILE THE PART REPEATEDLY DID NOT COME IN, WE WERE GIVEN A RENTAL UNTIL IT WAS FINALLY REPLACED 11-2009. NOW IT IS DOING IT AGAIN. I CALLED THE DEALER AND THEY SAID THE NEW CAR WARRANTY IS UP AND THEY WILL NOT WARRANTY THEIR REPAIR BECAUSE IT HAS BEEN OVER 12 MONTHS. THE CAR NOW HAS 41,000 MILES AND THIS IS THE SECOND TIME THIS PROBLEM HAS OCCURRED. I SHOULD HAVE REPORTED IT THE FIRST TIME BUT FORD SEEMED TO BE TAKING RESPONSIBILITY AND THE WAY THEY TALKED TO ME I THOUGHT THERE WAS GOING TO BE A SAFETY RECALL. IT IS A TERRIBLE SAFETY HAZARD. NOW THAT THE NEW CAR WARRANTY IS UP THEIR MEMORIES HAVE GOTTEN BAD. THE LOCAL DEALER (KEN GARFF FORD) TOLD ME THEY ARE UNAWARE OF THIS BEING A PROBLEM WITH THE 2007 FIVE HUNDRED. WHICH IS TOTAL BULL BECAUSE THEY SURE WERE AWARE OF IT THE FIRST TIME A YEAR AND A HALF AGO. I AM REALLY DISGUSTED WITH MY DEALERSHIP. I AM WAITING TO SEE WHAT FORD MOTOR COMPANIES RESPONSE WILL BE. EITHER WAY I FELT IT WAS IMPORTANT TO LET OTHERS KNOW OF THIS DEFECT. I WONDER HOW MANY FENDER BENDERS HAVE BEEN CAUSED BY THIS. I AM AFRAID A PEDESTRIAN COULD BE HIT AND SERIOUSLY INJURED. *TR

06/22/2011
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 03/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24117G******
Summary

WHEN BACKING OUT OF A PARKING SPACE, CAR WILL LUNGE BACK A FEW FEET. JUST LAST WEEK, I WAS BACKING OUT OF A PARKING SPACE AT A STORE AND IT LUNGED FIVE TIMES BEFORE I TOOK IT OUT OF REVERSE AND PUT IT INTO DRIVE. IT LUNGED AGAIN FORWARD AND THEN I WAS ABLE TO DRIVE IT HOME. IF MY FOOT IS NOT ON THE BRAKE, THE CAR WILL CONTINUE TO LUNGE UNLESS IT IS STOPPED EITHER BY BRAKING OR HITTING SOMETHING. WHEN IN A DRIVE-THRU, WITH FOOT ON THE BRAKE, WHEN I RELEASE THE BRAKE THE CAR WILL LUNGE FORWARD. AFTER RESEARCHING THE PROBLEM, PEOPLE HAVE STATED IT IS A PROBLEM WITH THE THROTTLE AND IT COULD COST 500.00 + DOLLARS TO REPAIR. IT IS A FACTORY MISTAKE THAT FORD IS NOT TAKING RESPONSIBILITY FOR. I WAS ADVISED TO FILE A COMPLAINT WITH NHTSA JUST IN CASE AN ACCIDENT OCCURS BECAUSE OF THIS PROBLEM. WE ARE TAKING THE CAR IN TO SEE IF WE CAN AFFORD THE REPAIR ON OUR OWN NEXT WEEK. IF IT IS THE THROTTLE AND DOES COST AS MUCH AS OTHERS HAVE CLAIMED, WE WILL NOT BE ABLE TO AFFORD THE REPAIR.

06/21/2011
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 01/10/2008
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP24147G******
Summary

PURCHASED A NEW FORD FIVE HUNDRED IN 2007. HAVE KEPT UP WITH ALL REGULAR MAINTENANCE. AFTER PUTTING ABOUT 20,000 MILES ON THE VEHICLE, I STARTED HAVING A PROBLEM WITH SUDDEN ACCELERATION. I WOULD COME TO A STOP AT AN INTERSECTION, MAILBOX, OR DRIVE-THRU AND LET MY FOOT OFF THE BRAKES AND THE CAR WOULD "JUMP" -- ACCELERATE ON ITS OWN. MY FOOT WOULD NOT EVEN BE ON THE GAS PEDAL. I TOOK IT TO THE FORD DEALERSHIP AND WAS TOLD THAT THE TRANSMISSION HAD TO BE "REPROGRAMMED". I SPECIFICALLY ASKED COULD IT BE A PROBLEM WITH FUEL SYSTEM AND WAS TOLD NO. I HAD THE WORK COMPLETED BUT THE PROBLEM PERSISTS TO THIS DAY. I HAVE HAD SEVERAL NEAR MISSES WITH REAR END COLLISIONS. FINALLY AS I WAS ENTERING A PARKING SPACE, THE CAR ACCELERATED ON ITS OWN AND HIT A POST IN FRONT OF THE PARKING SPACE.

06/16/2011
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 06/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP241X7G******
Summary

CAR LUNGES AND SURGES WHEN COMING TO A STOP AND IDLES ERRATICALLY SOMETIMES. IT STARTED RANDOMLY BUT IS NOW STARTING TO DO IT EVERY TIME WE DRIVE THE CAR. *TR

06/15/2011
Components: SEAT BELTS
Incident Date: 05/11/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP25117G******
Summary

TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THE FRONT PASSENGER SIDE SEAT BELT OPENED ON ITS OWN FROM TIME TO TIME. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THEY COULD NOT FIGURE OUT WHY THE SEAT BELT MALFUNCTIONED. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 61,000.

06/14/2011
Components: POWER TRAIN
Incident Date: 06/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24187G******
Summary

IN SEPTEMBER 2010 (AT 42K MILES), MY 2007 FORD FIVE HUNDRED SEL STARTED TO SUDDENLY LURCH FORWARD OR BACKWARD WHEN SHIFTED FROM PARK, ESPECIALLY IF THE FRONT END WAS SITTING HIGHER. WHEN THIS HAPPENED, THE WRENCH AND CHECK ENGINE ICONS WOULD LIGHT UP AND THE CAR LOST 95% OF ITS POWER. TURNING OFF THE ENGINE FOR 30 SECONDS OR SO WOULD CAUSE THE WRENCH ICON TO TURN OFF, BUT THE CHECK ENGINE ICON WOULD STAY LIT. THE CAR WOULD DRIVE NORMALLY AND THE CHECK ENGINE LIGHT WOULD TURN OFF OVERNIGHT. AFTER THIS HAPPENED SEVERAL TIMES, A FORD DEALER SAID THAT ITWAS THE TCM MODULE WHICH WASN'T COVERED BY MY EXTENDED WARRANTY. I PAID $1000 TO HAVE THE TCM REPLACED BY A CERTIFIED FORD MECHANIC. IN APRIL 2011 THE CAR BEGAN TO REPEAT THE SAME SYMPTOMS. I'VE HAD THE CAR TO 3 FORD DEALERS, BUT THEY ALL SAY THEY CAN'T DO ANYTHING UNLESS THE CAR IS ACTUALLY MALFUNCTIONING AT THE TIME. I WAS PASSING ANOTHER VEHICLE ON A 2 LANE HIGHWAY RECENTLY WHEN THE LAST INCIDENT OCCURRED. FORTUNATELY, I WAS ABLE TO GET BACK INTO MY LANE BEFORE MEETING AN ONCOMING CAR. I SAY FORTUNATELY BECAUSE THE CAR LOSES ALL POWER UNTIL THE WRENCH ICON GOES OUT! THIS IS A TREMENDOUS SAFETY HAZARD AND I DON'T UNDERSTAND WHY FORD IS "STONEWALLING". DIDN'T THEY LEARN FROM TOYOTA'S BRAKE ISSUES? *TR

06/14/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/08/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP241X7G******
Summary

A/C COMPRESSOR IN 2007 FORD FIVE HUNDRED WENT OUT WITH APPROX 91,000 MILES. *TR

06/14/2011
Components: POWER TRAIN
Incident Date: 06/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24157G******
Summary

2007 FORD FIVE HUNDRED SEL ACCELERATING AND LUNGING WHILE PULLING INTO A PARKING SPOT, GARAGE, OR DRIVE-THRU LANE. OCCURS IN DRIVE AND IN REVERSE. SUDDEN ACCELERATION LUNGES THE CAR SEVERAL FEET AND HAS CAUSED SEVERAL NEAR-MISS INCIDENTS. CAN'T PARK TOO CLOSE TO ANOTHER CAR IN PARKING LOT OR GARAGE OR PULL UP BEHIND ANOTHER CAR VERY CLOSE AT A RED LIGHT FOR FEAR OF CAR LUNGING INTO THE CAR IN FRONT. VERY SCARY NOT BEING ABLE TO CONTROL THIS. AFRAID TO COAST INTO PARKING SPOT WITHOUT FOOT ON BRAKE FOR FEAR OF HITTING SOMEONE OR SOME THING. *TR

06/10/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 02/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24127G******
Summary

TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE SURGED FORWARD WHILE STOPPED WITH THE BRAKES ENGAGED. THE VEHICLE WOULD ALSO SURGE BACKWARDS WHILE REVERSING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A FAILURE WAS DIAGNOSED WITHIN THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 80,000.

06/10/2011
Components: POWER TRAIN
Incident Date: 06/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP25167G******
Summary

2007 FORD FIVE HUNDREDS FREQUENTLY SURGE FORWARD AND BACKWARD WHEN FIRST PUT INTO GEAR. THERE ARE HUNDREDS, IF NOT THOUSANDS OF OWNERS OF THESE CARS WITH THE SAME SAFETY ISSUE - POTENTIAL RUNNING OVER/INTO PEOPLE/OTHER CARS & STRUCTURES. *TR

06/10/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/10/2011
Crash: No
Fire: No
Summary

AIR CONDITIONER HAS GONE OUT AT 27,465 MILES, WARRANTY HAS EXPIRED AND THEY TELL ME IT WILL COST 1700.00 DOLLARS TO FIX! NOT FIXED AT THIS POINT, WILL BE TALKING TO FORD DEALERSHIP ABOUT THIS ONE. *TR

06/04/2011
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 11/10/2009
Crash: No
Fire: No
Summary

CAR WAS JERKING ON ACCELERATION, WAS TOLD THERE WERE NO CODES EVEN THOUGH THE LIGHT WAS FLASHING IT IS STILL DOING IT ONLY WORSE THE LIGHT IS ON SOLID NOW AND THE CAR IS NOW OUT OF WARRANTY. IT WOULD ALSO JERK WHEN TAKEN OUT OF PARK OR WHEN IN TRAFFIC SITTING IDLE, ONCE I THOUGHT I WAS REAR ENDED. I TOOK IT TO THE MECHANICS AND THEY TOLD ME THIS IS 'NORMAL' BEHAVIOR AND THERE WAS NOTHING WRONG WITH THE CAR. IT WILL NOT EVEN STAY RUNNING NOW WHEN WARM AND IT DIES. *TR

06/01/2011
Components: UNKNOWN OR OTHER
Incident Date: 04/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP24157G******
Summary

THE AIR CONDITION IN THIS CAR STOPPED WORKING; ONLY HOT AIR WAS BLOWING OUT. AFTER TAKING IT TO A MECHANIC, I WAS TOLD IT WAS DUE TO A LEAKING AIR COMPRESSOR. I WAS TOLD MULTIPLE FORD FIVE HUNDRED'S HAVE BEEN TAKEN IN FOR THE SAME PROBLEM. MY HUSBAND ALSO DRIVES A 2007 FORD FUSION AND IS HAVING THE EXACT SAME ISSUE WITH HIS VEHICLE. I CALLED SEVERAL MECHANIC'S AND DEALERSHIPS TO TRY AND GET A PRICE COMPARISON FOR THIS ISSUE AND ALL OF THEM TOLD ME THE SAME THING - THIS ISSUE HAS BEEN HAPPENING WITH SO MANY 2007 FORD VEHICLES...I THINK THIS DESERVES SOME RESEARCH. THE COMPRESSOR SHOULD NOT GO OUT IN A CAR AT 72,000 MILES.

05/29/2011
Components: POWER TRAIN
Incident Date: 05/18/2011
Crash: No
Fire: No
Summary

2007 FORD 500 TRANSMISSION PROBLEM. DRIVING ON INTERSTATE AND THE TRANSMISSION STARTS TO BUCK OUT OF THE BLUE. CANNOT PASS PEOPLE ON NORMAL ROADS OR BARELY MAKE IT UP HILLS, ACCELERATION IS VERY SLOW. FAILURE OCCURS EVERY TIME THE CAR IS DRIVEN, GETTING WORSE EVERY DAY. IT USED TO OCCUR AT HIGHER SPEEDS, NOW IT IS HAPPENING ANYWHERE ABOVE 30MPH. HAVE NOT DONE ANYTHING TO CORRECT PROBLEM, BEEN READING UP ON IT; AND EVERYONE HAS THE PROBLEM AND THERE IS NO "CHEAP" FIX YET. *TR

05/23/2011
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 05/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP271X7G******
Summary

2007 FORD 500 CAR SURGES IN DRIVE AND REVERSE. WHEN BACKING OUT OF PARKING PLACES CAR MOTOR RACES AND CAR SURGES 3 TO 4 FEET. SO FAR WE HAVE NOT HIT ANYONE. *TR

05/17/2011
Components: SUSPENSION
Incident Date: 05/14/2011
Crash: No
Fire: No
Summary

I WORK FOR A CHEVY DEALER AND THEY DIAGNOSED MY 2007 FORD FIVE HUNDRED WITH A BAD RIGHT FRONT LOWER BALL JOINT. MY CAR ONLY HAS 56,000 MILES. I HAVE HAD TROUBLE WITH TIRES, ALIGNMENT AND CHECKING ONLINE I SEE OTHER PEOPLE COMPLAINING ABOUT BAD BALL JOINTS ON THEIR 500'S. *TR

04/26/2011
Components: STEERING
Incident Date: 04/08/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24197G******
Summary

POWER STEERING IS HARD TO TURN MOST OF THE TIME, AND SOMETIMES IT'S EASY. IT KEEPS GOING IN AND OUT. IT'S A 2007 FORD FIVE HUNDRED. *TR

03/12/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 03/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP27167G******
Summary

I JUST BOUGHT MY 2007 FORD FIVE HUNDRED 3 WEEKS AGO AND I WAS DRIVING AND ALL OF A SUDDEN THE RPM STARTING GOING UP REALLY HIGH THE THROTTLE LIGHT(WRENCH) CAME ON AND MY CAR STARTED SLOWING DOWN. I PULLED OVER, JUST AVOIDED GETTING SMASHED IN THE REAR FROM A TRUCK AND MY CAR STOPPED MOVING. I CUT THE CAR OFF THEN TRIED TO CRANK IT BACK UP AT FIRST IT DIDN'T START THEN IT CRANKED 2ND TIME BUT THEN THE CHECK ENGINE LIGHT WAS ON AND STAYED ON. I TOOK IT TO A MECHANIC HE SAID SOMETHING ABOUT A THROTTLE CODE HE SAID HE WANTED TO GIVE IT A SECOND CHANCE. HE RESET THE CODES AND ALL LIGHTS WERE OFF. WELL, ABOUT 2 DAYS LATER WHILE DRIVING TO WORK THE SAME THING HAPPENED WHICH HE SAID SHOULDN'T HAPPEN ANYMORE. I CALLED HE SAID SOMETHING ABOUT FORD HAVING TO ORDER THE PART AND FIX THE CAR. I WENT ON SEVERAL ONLINE FORUMS AND FOUND THAT MANY OTHER FORD 500 HUNDRED CUSTOMERS WERE/ARE HAVING THE SAME PROBLEM AND WHEN THEY TRIED TO GET IT FIXED IT ONLY RE-APPEARED AGAIN LATER. SOMETHING IS NOT RIGHT WITH THIS. THIS SHOULD BE A RECALL.. SINCERELY, VERY VERY UNSATISFIED FIRST TIME FORD CUSTOMER....... *TR

02/25/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 02/08/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP28167G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT WAS DRIVING WITH THE CRUISE CONTROL SET AT 60 MPH WHEN THE CRUISE CONTROL MALFUNCTIONED. THE CONTACT ATTEMPTED TO ACCELERATE BUT THE ENGINE REMAINED IDLE. THE CONTACT CALLED A TOW TRUCK AND THE TOW TRUCK DRIVER RESET THE ACCELERATOR PEDAL COMPUTER AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT IF THE ACCELERATOR PEDAL MALFUNCTIONED AGAIN, THE COMPUTER MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000.

02/24/2011
Components: POWER TRAIN
Incident Date: 08/20/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP28127G******
Summary

TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT IT WOULD NOT SHIFT INTO DRIVE OR REVERSE. THE GEAR SHIFT KNOB MOVED AND THE ENGINE REVVED BUT THE GEARS WOULD NOT CHANGE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO WAS ABLE TO GET THE GEARS TO CHANGE BUT COULD DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 40,200.

01/23/2011
Components: POWER TRAIN
Incident Date: 01/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP25157G******
Summary

CAR LURCHES AT INAPPROPRIATE TIMES. THIS OCCURS MOSTLY WHEN PUTTING IT INTO REVERSE FROM PARK. *LN

12/30/2010
Components: POWER TRAIN
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP24147G******
Summary

CAR: 2007 FORD 500 LIMITED. MOVING SHIFT LEVER FROM PARK TO REVERSE OR TO DRIVE, AFTER ABOUT 1 SECOND THE CAR "LURCHES" FORWARD OR BACKWARD. I KEEP THE BRAKE LOCKED DOWN WHEN CHANGING GEARS FOR SEVERAL SECONDS UNTIL IM SURE IT WONT JUMP BUT I HAVE TO REMEMBER TO DO IT. THIS IS DANGEROUS. WHEN THIS FIRST STARTED HAPPENING, I ALMOST RAN OVER SOMEONE. I HOPE YOU CAN IDENTIFY THE PROBLEM AND LET ME KNOW OR HAVE FORD PUT OUT A SAFETY RECALL AND A FIX FOR THE PROBLEM. THANKS *TR

11/29/2010
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/18/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24187G******
Summary

I HAVE A 2007 FORD FIVE HUNDRED THAT HAD LESS THAN 60,000 MILES WHEN THE THROTTLE BODY BEGAN TO FAIL. THIS CAUSES THE CAR TO JERK FORWARD AND BACKWARD AS I AM TAKING MY FOOT OFF THE BRAKE. I HAVE ALMOST HIT A PEDESTRIAN ONCE AND OTHER VEHICLES ON MORE THAN ONE OCCASION. I TOOK THE CAR TO THE FORD DEALERSHIP, WAS TOLD IT WAS THE THROTTLE BODY AND THERE WAS NOT A RECALL EVEN THOUGH THIS WAS VERY PREVALENT IN THE FORD FREESTYLES. I WAS ALSO TOLD IT WOULD COST AT LEAST $700.00 TO FIX. THEY DID CLEAN THE THROTTLE BODY FOR WHICH I PAID $70.00. THAT WAS ABOUT 2 MONTHS AGO AND IT IS JERKING AGAIN. THIS IS DANGEROUS AS I CANNOT KEEP MY CAR FROM JERKING NO MATTER HOW SLOWLY I MOVE MY FOOT FROM THE BRAKE OR NOT COMPLETELY. *TR

10/18/2010
Components: SUSPENSION
Incident Date: 10/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP24117G******
Summary

CAR HAS DEVELOPED A NOISE IN FRONT END. A KNOCKING WHEN TURNING WHEEL AT SLOW SPEEDS. IT HAS A SUSPENSION PROBLEM I AM CONCERNED FOR OUR SAFETY. *TR

10/04/2010
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 10/02/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAFP241X7G******
Summary

I PURCHASED A FORD 500 07 IN MARCH OF 2010. PRIOR TO THE 60,000 MILE WARRANTY ENDING, I TOOK THE CAR BACK TWICE FOR A SURGING PROBLEM GOING FROM DRIVE/REVERSE. THE FIRST TIME THE SHOP COULD NOT FIND A PROBLEM. THE SECOND TIME THE SERVICE MGR. AND DAUGHTER DID A TEST DRIVE. RIGHT OFF THE BAT THE CAR SURGED. HE CALLED ME AND TOLD ME TO BRING THE CAR BACK ONE MORNING SO HE COULD KEEP IT ALL DAY. I COULD NOT DO THIS AT THE TIME, THIS IS MY ONLY MEANS OF TRANSPORTATION. ON 10/2/10 WHILE BACKING UP IN THE EMERGENCY LANE ON THE INTERSTATE. MY CAR ACCELERATED ON IT OWN, WHILE MOVING BACKWARDS. I HIT THE BRAKE THE ACCELERATOR WENT TO THE FLOOR. I LIFTED MY FOOT OFF THE BRAKE IT TOOK OFF AGAIN. THE RPM HAND WAS GOING CRAZY. I HAD NO CONTROL. THE CAR WENT INTO A SPIN, I ENDED UP IN THE DITCH WHILE HITTING ANOTHER CAR. LUCKILY WE ARE STILL ALIVE. *TR....UPDATED 08/08/16 *BF *TR

10/01/2010
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 09/12/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP27107G******
Summary

I OWN A FORD 500 2007. THE ENGINE SEEMS TO REV UP WITH OUT PRESSING THE GAS PEDAL. IF YOU ARE AT A STOP SIGN AND RELEASE THE BRAKE THE CAR WILL LUNGE FORWARD ON ITS OWN. I SPOKE TO A MECHANIC ABOUT THIS PROBLEM AND HE HAS ENCOUNTERED IT BEFORE WITH OTHER 500'S. HE TOLD ME ITS THE THROTTLE BODY. HE TOLD ME WHEN HE ORDERS THEM THEY ARE ON BACK ORDER. *TR

09/30/2010
Components: POWER TRAIN
Incident Date: 09/29/2010
Crash: No
Fire: No
Summary

WE HAVE A 2007 FORD FIVE HUNDRED AND HAVE HAD ISSUES WITH THE THROTTLE BODY CAUSING A SURGE AND LUNGE WHEN WE PUT THE CAR FROM IDLE TO REVERSE OR DRIVE. THE CAR WILL LUNGE FORWARD SUDDENLY CAUSING SOME NEAR ACCIDENTS. ON TWO SEPARATE OCCASIONS WHEN THE TEMPERATURES ARE IN THE 90'S AND THE AC IS ON FULL BLAST THE CAR WILL SURGE AND LUNGE IN REVERSE AND THEN STALL. THE MECHANIC SAID IT WAS DO TO AN ISSUE WITH THE THROTTLE BODY AND THAT THERE HAVE BEEN MANY OTHER SIMILAR COMPLAINTS. I WAS THINKING THAT THERE SHOULD BE SOME SORT OF RECALL FOR THE THROTTLE BODY IN FORD FIVE HUNDREDS, BECAUSE THIS IS A MAJOR SAFETY ISSUE! *TR

09/26/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 05/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24177G******
Summary

AT LOW SPEEDS, USUALLY WHILE EASING INTO MY GARAGE, OR WHILE BACKING OUT, THE ENGINE OF MY 2007 FORD 500 SURGES CAUSING THE VEHICLE TO LURCH. I TOOK THE CAR TO MY DEALER WHO DIAGNOSED THE PROBLEM AS "INTERNAL FAILURE WITH THROTTLE BODY ASSEMBLY" AND RECOMMENDED REPLACEMENT FOR AN ESTIMATED COST OF MORE THAN $800. I PAID $97.20 TO HAVE THE PROBLEM IDENTIFIED. IT SEEMS THIS IS A BASIC SAFETY ISSUE THAT THE MANUFACTURER SHOULD FIX IF IT IS HAPPENING REGULARLY. I AM LOOKING FOR INFORMATION TO GO BACK TO THE DEALER AND ASK THAT THEY FIX IT WITHOUT CHARGE. *TR

09/23/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 09/21/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP24157G******
Summary

TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE THE VEHICLE WAS IN REVERSE OR DRIVE THE VEHICLE SUDDENLY ACCELERATED. HE HAD TO DEPRESS THE BRAKES VERY QUICKLY IN ORDER TO SLOW DOWN OR STOP THE VEHICLE. THE DEALER WAS CONTACTED AND STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED, BUT THE PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS CONTACTED BUT THERE WASN'T A FAVORABLE RESPONSE. THE FAILURE MILEAGE WAS 65,360.

09/17/2010
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 09/08/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP28117G******
Summary

THE THROTTLE BODY ON OUR 2007 FORD 500 STUCK CLOSED CAUSING ENGINE TO STALL. THE THROTTLE BODY HAD TO BE REPLACED. FORTUNATELY THIS HAPPENED ON A 2 LANE ROAD BUT MY WIFE HAD JUST GOT OFF A HIGH SPEED INTERSTATE HIGHWAY. FAILURE CAUSED RAPID DECELERATION OF THE VEHICLE LEAVING HER STRANDED IN THE TRAFFIC LANE. THIS WOULD PROBABLY HAVE RESULTED IN AN ACCIDENT IF THIS WOULD HAVE HAPPENED ON THE INTERSTATE. THE CAR HAS AROUND 37,000 MILES ON IT. *TR

09/15/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 04/05/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP25137G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE THE CONTACT WAS DRIVING LESS THAN 5 MPH IN THE REVERSE POSITION, AN UNEXPECTED INCREASE OF ACCELERATION OCCURRED. IMMEDIATELY, THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO SEPARATE OCCASIONS WHERE THEY WERE UNABLE TO DUPLICATE THE PROBLEM AND THE TECHNICIAN STATED THE FAILURE COULD POSSIBLY BE RELATED TO THE AIR CONDITIONER COMPRESSOR WHICH WAS REPLACED. THE FAILURE CONTINUED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY INFORMED THAT THE FAILURE WAS CONTRIBUTED TO THE THROTTLE BODY. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. J

09/15/2010
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 03/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP251X7G******
Summary

CAR: 2007 FORD 500 LIMITED. MOVING SHIFT LEVER FROM PARK TO REVERSE OR TO DRIVE, AFTER ABOUT 1 SECOND THE CAR "LURCHES" FORWARD OR BACKWARD. I KEEP THE BRAKE LOCKED DOWN WHEN CHANGING GEARS FOR SEVERAL SECONDS UNTIL I'M SURE IT WON'T JUMP.THIS IS DANGEROUS. WHEN THIS FIRST STARTED HAPPENING, I ALMOST RAN OVER SOMEONE IN A PARKING LOT AS I WANTED TO BACK OUT OF A PARKING SPOT. I TOOK THIS IN FOR SERVICE AND MENTIONED IT TO THE SERVICE MANAGER. AS HE DROVE THE CAR AROUND TO THE BACK, HE SAID HE NOTICED IT TOO AND ASKED THE TRANSMISSION MAN TO LOOK IT OVER. SINCE I WAS HAVING THE TRANSMISSION OIL CHANGED, HE THOUGHT IT MIGHT BE RELATED TO OLD FLUID. (CAR HAD ABOUT 70K MILES AT THE TIME). ITS ABOUT 5K MILES SINCE THE SERVICE AND THE CARIS AS BAD OR WORSE THAN IT HAS EVER BEEN. I BELIEVE THE PROBLEM IS RELATED TO THE COMPUTER GETTING A WRONG SIGNAL FROM ONE OF THE THROTTLE SENSORS AND CAUSING THE ENGINE TO SURGE. DEALER SAID HE HAD NOT SEEN THE PROBLEM BEFORE AND DIDN'T KNOW WHAT TO DO. THE PROBLEM IS STILL OCCURRING BUT SINCE ONLY MY WIFE AND I DRIVE THE CAR, WE ARE COMPENSATING BY HOLDING THE BRAKE FOR SEVERAL SECONDS AFTER MOVING THE SHIFT LEVER. I HOPE YOU CAN IDENTIFY THE PROBLEM AND LET ME KNOW OR HAVE FORD PUT OUT A SAFETY RECALL AND A FIX FOR THE PROBLEM. THANKS *TR

09/09/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 08/25/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24167G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. SHE ATTEMPTED TO ACCELERATE FROM A STOP BUT THE VEHICLE WOULD NOT MOVE FORWARD. AFTER A FEW MOMENTS OF APPLYING PRESSURE TO THE ACCELERATOR PEDAL THE VEHICLE BEGAN TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY RESET THE COMPUTER SYSTEM BECAUSE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE HAS SINCE RECURRED INTERMITTENTLY. THE VEHICLE HAD BEEN TAKEN BACK TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS WHERE THE COMPUTER WAS AGAIN RESET AND THE THROTTLE BODY WAS REPLACED. THE FAILURE CONTINUES TO RECUR INTERMITTENTLY WHILE ACCELERATING FROM A STOP OR WHILE DRIVING AT ANY SPEED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 60,271.

08/26/2010
Components: POWER TRAIN
Incident Date: 08/10/2010
Crash: No
Fire: No
Summary

2007 FORD FIVE HUNDRED LUNGES WHEN PUT IN DRIVE OR REVERSE. HAPPENS ALL THE TIME. CAR HAS 130K MILES. *TR

08/22/2010
Components: POWER TRAIN
Incident Date: 05/12/2010
Crash: No
Fire: No
Summary

FORD 500 THROTTLE BODY BAD. NO PARTS AVAILABLE. MAKING PAYMENTS ON CAR I CAN'T DRIVE. NO WAY TO GET TO WORK. *TR

08/22/2010
Components: POWER TRAIN
Incident Date: 08/22/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP24147G******
Summary

YET ANOTHER IDLE SURGE ISSUE. THE NHTSA SITE IS LOADED WITH THEM, AND THE INTERNET HAS EVEN MORE. VEHICLE SURGES DRAMATICALLY WHEN REMOVED FROM PARK AND PLACED IN REVERSE OR DRIVE, ESPECIALLY WITH A/C ON. ALSO SURGES FORWARD ON INITIAL ACCELERATION FROM A STOP. I OWN AUTOMOTIVE TEST EQUIPMENT, AND CAN SEE THE ENGINE COMPUTER COMMANDING THE THROTTLE IN EXCESS OF 16% WITHOUT THROTTLE BEING APPLIED. THE SITUATION HAS BEEN OCCURRING OVER A YEAR. IT'S OBVIOUS THAT IT'S A "THROTTLE-BY-WIRE" ISSUE INVOLVING THE COMPUTERIZED THROTTLE CONTROL SYSTEM. VEHICLE BORDERS ON UNSAFE TO DRIVE. *TR

08/06/2010
Components: ELECTRICAL SYSTEM
Incident Date: 05/06/2007
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THE BATTERY WOULD REPEATEDLY FAIL. ON SEVERAL OCCASIONS, THE CONTACT WAS UNABLE TO START THE VEHICLE DUE TO THE FAILURE. IN ADDITION, THE RADIO AND DASHBOARD LIGHTS WOULD FLICKER ON AND OFF. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PREMATURE BATTERY FAILURE. THE BATTERY WAS TAKEN BACK TO WHERE IT WAS PURCHASED AND THE CONTACT WAS ADVISED THAT THERE WAS NOTHING WRONG WITH THE BATTERY. THE CONTACT WAS CONCERNED THERE WAS AN INTERNAL ELECTRICAL FAILURE WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE 44,500.

07/22/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/21/2010
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT SHE EXPERIENCED AN INTERMITTENT FAILURE IN WHICH THE VEHICLE WOULD SURGE FORWARD OR BACKWARDS WHEN SHIFTED OUT OF THE PARK POSITION. THE FAILURE OCCURRED AS SOON AS SHE TOOK HER FOOT OFF OF THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE PARTS WERE ON BACK ORDER AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 67,000.

07/05/2010
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 04/02/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP28197G******
Summary

SUDDEN ACCELERATION IN BOTH FORWARD AND REVERSE. HAS OCCURRED ON FOUR (4) SEPARATE OCCASIONS. FORD DEALER CAN FIND NO CODES, THEREFORE REFUSES TO REPAIR. AS WITH MOST SUDDEN ACCELERATION PROBLEMS, I SUSPECT THE THROTTLE BODY IS DEFECTIVE. THIS IS A SERIOUS SAFETY ISSUE! *TR

06/14/2010
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 02/21/2010
Crash: No
Fire: No
Summary

I OWN A 2007 FORD 500 & HAVE RECENTLY BEEN HAVING A ISSUE WITH SURGING WHEN I HAVE MY CAR IN THE PARK POSITION & PUT IT IN DRIVE. THEN IT STARTED SURGING WHEN I AM IN REVERSE NOW. I SPOKE TO MY LOCAL FORD DEALERSHIP WHEN I HAD MY OIL CHANGED & THEY ADVISED THAT I HAD TO HAVE A UPDATE THAT COST $81.00 TO FIX THE PROBLEM. THEY KNEW EXACTLY ALL ABOUT THE PROBLEM WHEN I STARTED EXPLAINING IT TO THEM. IT TAKES ABOUT 1 HOUR TO FIX THE PROBLEM. I AM GOING NEXT WEEK TO HAVE IT DONE. *TR

06/01/2010
Components: SEAT BELTS
Incident Date: 05/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP27137G******
Summary

2007 FORD 500 BOTH FRONT SEAT BELTS HAVE FAILED, ONE JUST NOW AND ONE ABOUT A YEAR AGO. THEY MAKE A NICE CLICK WHEN YOU ENGAGE THEM, BUT SOMETIMES WILL JUST LET GO LATER LIKE THEY WERE NOT ENGAGED AT ALL. FORD REPLACED THE ONE A YEAR AGO, AND I'M MAKING AN APPOINTMENT TO GET THIS ONE FIXED. ENGAGED OR NOT, THE SOUND OF THE CLICK IS THE SAME EITHER WAY. *TR

04/28/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 04/24/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP25107G******
Summary

TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE TRAVELING AT APPROXIMATELY 70 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND RELEASED IT BUT THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE ACCELERATED UP TO 100 MPH AND AFTER A FEW MOMENTS, IT DECELERATED SUDDENLY. THE FAILURE OCCURRED ON TWO DIFFERENT OCCASIONS. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 92,970. THE FAILURE MILEAGE WAS APPROXIMATELY 93,020.

03/30/2010
Components: POWER TRAIN
Incident Date: 03/20/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP251X7G******
Summary

MY WIFE HAS A 2007 FORD 500. SINCE 40K MILES, SHE'S HAD CONTINOUS PROBLEMS WITH THE VEHICLE SURGING AT INAPPROPRIATE TIMES. I ALSO HAD A 2007 MODEL 500 AS A COMPANY CAR. I BEGAN EXPERIENCING THE SAME PROBLEMS IN/AROUND THE SAME MILEAGE. SEVERAL OTHER PEOPLE WITH OUR COMPANY WERE ALSO DRIVING 500'S AND EXPERIENCED THE SAME PROBLEMS. FORD SENT A REPRESENTATIVE TO GREEN FORD IN GREENSBORO, NC AND DIAGNOSED THE PROBLEM AS THE ELECTRONIC THROTTLE BODY. THE VEHICLES WERE REPAIRED OUT OF WARRANTY. THE PROBLEM HAS GOTTEN PROGRESSIVELY WORSE. AS A RESULT AND AFTER THE VEHICLE ALMOST SURGED INTO OUR DAUGHTER, I TOOK MY WIFE'S CAR TO THE FORD DEALERSHIP TODAY. THE SERVICE REP ACKNOWLEDGED "SOME PROBLEMS" WITH THE THROTTLE BODY, BUT ADVISED IT WAS NOT A PROBLEM IN ALL VEHICLES. I TOLD HIM ABOUT THE SAME PROBLEMS WITH MY 500 AND THE PROBLEMS WITH THE OTHER COMPANY CARS. I EVEN OFFERED TO PROVIDE HIM THE NAME AND CONTACT INFORMATION FOR THE OTHER DEALERSHIP, BUT WAS TOLD THEY WERE IN A "DIFFERENT DISTRICT" AND HAD A DIFFERENT REPRSENTATIVE. I ASKED IF THEY COMMUNICATED WITH EACH OTHER TO WHICH I RECEIVED AN INTELLIGEIBLE RESPONSE. I WORK AS AN INSURANCE INVESTIGATOR AND WILL ENSURE THIS PROBLEM IS NOT OVERLOOKED. I'VE ALMOST WRECKED THE CAR 3 TIMES IN OUR CARPORT AND PARKING LOTS AS A RESULT OF SUDDEN SURGE. IT APPEARS TOYOTA IS NOT THE ONLY CAR COMPANY WITH SUDDEN SURGES AND/OR PROBLEMS WITH THROTTLE PROBLEMS. WE'VE BEEN FORTUNATE THAT NOBODY HAS BEEN INJURED, BUT I DON'T BELIEVE SOMEONE SHOULD BE HURT OR WORSE BEFORE A COMPANY DOES THE RIGHT THING AND TAKES A PROACTIVE RESPONSE TO A KNOWN PROBLEM. THANK YOU.

11/09/2009
Components: FUEL SYSTEM, GASOLINE
Incident Date: 10/06/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP24107G******
Summary

2007 FORD FIVE HUNDRED SURGES FORWARD IN PARKING LOTS, STOP LIGHTS, GOING FROM PARK TO DRIVE OR PARK TO REVERSE. ALMOST HITTING CARS, PEDESTRIANS WHEN IT SURGES BACKWARD AND FORWARD. *TR

10/30/2009
Components: VEHICLE SPEED CONTROL
Incident Date: 10/29/2009
Crash: No
Fire: No
Summary

2007 FORD FIVE HUNDRED OPERATING ON THE MA. TURNPIKE... STEPPED ON ACCELERATOR TO KICK INTO PASSING GEAR TO PASS A TRAILER TRUCK AND ACCELERATED TO APP 75 MPH...... LIFTED FOOT OFF ACCELERATOR, BUT CAR STAYED IN PASSING GEAR AND ACCELERATED FURTHER..(TO APP 90 MPH BEFORE EPISODE ENDED) APPLIED BRAKES AND FOUGHT THE ACCELERATION WHILE TRYING TO BRAKE... TRIED PUSHING THE "OFF" SWITCH FOR CRUISE CONTROL (EVEN THOUGH I WAS NOT USING CRUISE CONTROL TO NO AVAIL..... TRIED LIFTING GAS PEDAL UP WITH TOE OF MY FOOT...NO RESULTS.... HAVE NO FLOOR MATS IN THE CAR THAT MIGHT HAVE TANGLED...... FINALLY STOMPED THE GAS TO THE FLOOR SEVERAL TIMES IN A RAPID SUCCESSION AND ACCELERATOR LET UP..... AFTER CHANGING MY SHORTS, TRIED TO DUPLICATE THE EPISODE.... BUT IT DID NOT GET STUCK AGAIN EVEN THOUGH I STOMPED IT INTO PASSING GEAR SEVERAL TIMES.... IT HAS NOT HAPPENED AGAIN SINCE THEN (1 DAY AGO OR APP. 300 MILES OF DRIVING).. *TR

10/01/2009
Components: AIR BAGS
Incident Date: 08/10/2009
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP241X7G******
Summary

SIDE/FRONT DRIVER IMPACT, GOING APPROXIMATELY 35 MPH, AND NO AIR BAGS DEPLOYED. THE CAR WAS DAMAGED TO THE POINT THAT THE INSURANCE COMPANY TOTALED THE CAR. THIS WAS NOT A MINOR ACCIDENT. *TR

09/28/2009
Components: POWER TRAIN
Incident Date: 08/03/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP281X7G******
Summary

ENGINE IDLE SPEED IS EXCESSIVE AT INTERMITTENT INTERVALS WHILE TRANSMISSION IS IN REVERSE, CAUSES VEHICLE TO INADVERTENTLY ACCELERATE AT INAPPROPRIATE SPEEDS. LOCAL REPAIR SHOP SCANNED VEHICLES REPAIR CODES, DETERMINED IT TO BE A TRANSMISSION FAILURE. AUTHORIZED DEALERSHIP, SAID NOTHING WAS WRONG WITH THE VEHICLE AFTER THEY SCANNED IT. VEHICLE, WENT INTO A "CREEP MODE" IMMEDIATELY FOLLOWING ONE OF THE INSTANCES, BUT THE COMPUTER RESET ITSELF AFTER SEVERAL MINUTES.*TR

08/31/2009
Components: POWER TRAIN
Incident Date: 08/30/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24187G******
Summary

WITH A/C ON I START CAR. PUT CAR IN FORWARD OR REVERSE. ENGINE SURGES THEN SETTLES DOWN, THIS IS QUITE DANGEROUS. BROUGHT IT IN FOR WARRANTY HELP. WAS INFORMED THAT IT MAY BE THROTTLE BODY AND THROTTLE BODY IS NOT COVERED IN DRIVETRAIN WARRANTY. FORD, ARE YOU KIDDING ME? VEHICLE HAS 41,170 MILES, THE WARRANTY FOR THIS ITEM APPARENTLY RAN OUT AT 36,000 MILES. THIS IS A SAFETY ISSUE MORE THAN ANYTHING. THIS IS A HUGE SAFETY ISSUE. PUTTING CAR IN GEAR AND HAVING THE ENGINE SURGE IS A RECIPE FOR DISASTER. *TR

08/20/2009
Components: AIR BAGS
Incident Date: 06/25/2009
Crash: Yes
Fire: No
Summary

ON JUNE 25, 2009, OUR CLIENTS WERE DRIVING THEIR FORD 500 4DR. SEDAN WHEN THEY WERE BROADSIDED ON THE DRIVER'S SIDE. THE SIDE AIRBAGS FAILED TO DEPLOY, CAUSING AT LEAST IN SUBSTANTIAL PART, SERIOUS PERSONAL INJURIES TO THE DRIVER. THE VEHICLE WAS TOTALLY DESTROYED IN THE IMPACT. *TR

08/06/2009
Components: TIRES
Incident Date: 08/05/2009
Crash: No
Fire: No
Summary

2007 FORD FIVE HUNDRED TIRES ARE CRACKING, LOCAL TIRE DEALER SAYS IT SHOULDN'T BE A PROBLEM....SAFETY IS NOT THEIR FIRST CONCERN I GUESS. HE SAYS THE PIRELLI P6 TIRES THAT ARE OEM ONLY HAVE 50,000 MILE RATING TO THEM, I HAVE 37,000 MILES AND THEY ARE ROTTING. TIRES KEEP GOING LOW. *TR

03/31/2009
Components: STRUCTURE
Incident Date: 12/01/2008
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP24177G******
Summary

THE PAINT IS BUBBLING UP ALL ALONG THE LOWER EDGE OF THE HOODLINE. THERE ARE NO CHIPS VISIBLE, IF YOU TOUCH THE BUBBLE , THE PAINT FLAKES OFF & EXPOSES THE RUST UNDERNEATH THE PAINT. DEALERSHIP SAYS THIS IS NOT COVERED AFTER THE 3YR/36,000 MILE WARRANTY OR THE 5YR/ UNLIMITED RUST THROUGH WARRANTY. WAITING TO GET QUOTE TO RE-PAINT THE HOOD. *TR

03/30/2009
Components: EQUIPMENT
Incident Date: 03/09/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24177G******
Summary

TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE VEHICLE EXPERIENCED A FLAT TIRE AND THE CONTACT ATTEMPTED TO REPLACE IT WITH THE MECHANICAL JACK THAT CAME EQUIPPED WITH THE VEHICLE. ONCE THE VEHICLE WAS LIFTED FROM THE GROUND, THE JACK AND TOOTH GEAR FAILED. THE VEHICLE DROPPED TO THE GROUND, BUT WAS NOT DAMAGED. THE DEALER IS REPLACING THE JACK, BUT THE CONTACT BELIEVES THAT ALL OF THE JACKS MAY BE DEFECTIVE. THE CURRENT AND FAILURE MILEAGES WERE 7,000.

02/20/2009
Components: ELECTRICAL SYSTEM
Incident Date: 11/12/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP241X7G******
Summary

FAILURE OF THE HEATING ELEMENT FOR DRIVER'S SIDE SEAT. DEALERSHIP TESTED AND FOUND HEATING ELEMENT HAS INTERMITTENT FAULT. REPAIRED WITH FORD PARTS, UNDER WARRANTY ON 11-12-07. HEATING ELEMENT FOR DRIVER'S SIDE SEAT FAILED AGAIN 2-12-09. BROUGHT INTO DEALERSHIP AND WAS TOLD THE PART IS NOT COVERED UNDER WARRANTY. AT THE COST OF APPROXIMATELY $679, DID NOT HAVE SEAT FIXED. *TR

02/12/2009
Components: TIRES,WHEELS
Incident Date: 02/12/2009
Crash: No
Fire: No
Summary

HAVE 2007 FORD 500 HAD A FLAT TIRE ON RT. REAR. TOOK CAR TO DEALER TO FIX. THEY SAID IT WAS CAUSED BY A CRACKED WHEEL. POSSIBLY HITTING BUMP IN ROAD. IT HAS 18444 MILES RARELY DRIVEN AND HAS NEVER HIT A BUMP VERY HARD OR AT ALL. BUMPER TO BUMPER WILL NOT COVER THE COST, AND WE BELIEVE THIS IS A FAULTY WHEEL FROM FACTORY. PLEASE HELP. *TR

01/07/2009
Components: POWER TRAIN
Incident Date: 10/06/2008
Crash: No
Fire: No
Summary

IT STARTED OUT AS A LOUD THUMP THAT ROCKED THE CAR WHEN SHIFTING INTO GEAR... THAT HAS CONTINUED BUT NOW IT ALSO WHEN ACCELERATING HESITATES THEN YOU HEAR THE THUMP AND THEN IT WILL ACCELERATE. I HAVE HAD THIS AT MY DEALERSHIP 3 TIMES NOW AND THEY REFUSE TO FIX IT. THEY CONTINUALLY SAY THE CANNOT "RECREATE" THE PROBLEM. I ALSO HAVE A AIRLEAK IN THE CAR THAT IS SO LOUD YOU CANNOT HEAR THE RADIO WHEN DRIVING ON A INTERSTATE. THEY ARE BLAMING THAT ON THE ANTENNA ON THE OUTSIDE OF THE CAR. I HAVE LESS THEN 20,000 MILES ON THIS CAR AND A EXTENDED WARRANTY. I HAVE NO IDEA WHAT TO DO TO MAKE THEM FIX IT. I WORRY ABOUT THE SAFETY OF THIS, I HAVE A NEWBORN AND AM AFRAID IF IT IS THE TRANSMISSION, WHICH IT SOUNDS LIKE, THAT IT COULD SEIZE UP AND POSSIBLY CAUSE A ACCIDENT. *TR

09/17/2008
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/17/2008
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP25187G******
Summary

2007 FORD FIVE HUNDRED WITH 35750 MILES DEALER STATES THE CAR NEEDS REAR BRAKES AND REAR ROTORS. THE REAR BRAKES PADS ARE SHOT AND THE ROTORS ARE GROOVED. DEALER STATES THIS IS NOT COVERED UNDER WARRANTY UNDER THE FORD CAMPAIGN OF 07N10. DEALER STATES THIS CAMPAIGN ISSUE EXISTED ONLY WITH FORD FIVE HUNDRED MANUFACTURED ON OR BEFORE NOVEMBER 28, 2006. OURS SUPPOSEDLY WAS BUILT FEBRUARY 2007. FORD STATES THIS PROBLEM WILL NOT EXIST ON ANY FORD FIVE HUNDRED'S MANUFACTURED AFTER THE DATE OF NOVEMBER 28,2006. *TR

06/17/2008
Components: STEERING,SUSPENSION
Incident Date: 09/15/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24177G******
Summary

CAR HAS DEVELOPED A NOISE IN FRONT END. A KNOCKING WHEN TURNING WHEEL AT SLOW SPEEDS. THE FORD DEALER HAS PUT NEW STRUTS, BEARING PLATES AND LINK PINS ON CAR. STILL HAS NOISE. I DROVE A NEW ONE SAT AND IT DID NOT DO THIS. THE DEALER TALKED TO FORD ABOUT THIS AND WAS TOLD " RELEASE THE VEHICLE AS NORMAL AND CHARACTERISTIC OF DESIGN IF NOISE IS THE SAME AND ALSO MINIMAL" IF A NEW ONE DOES NOT MAKE THIS NOISE, WHY DOES MINE? MY WIFE IS CONCERNED SOMETHING IS GOING TO HAPPEN TO THE STEERING. *TR

12/30/2007
Components: TIRES
Incident Date: 12/14/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP241X7G******
Summary

I HAVE A 2007 FORD FIVE HUNDRED WITH CONTINENTAL P215-60R17 TIRES. ON DEC 14, 2007, AFTER MY TIRES HAD BEEN ROTATED AT TOWN EAST FORD IN MESQUITE TEXAS, I NOTICED A LARGE BUBBLE IN THE RIGHT FRONT TIRE ALONG THE SEAM OF THE TIRE. SAID TIRE ID# DOT CODE A3KT 3MT 3906.THE TIRES HAD APPROX 21,250 MILES AT THE TIME. THEY HAVE BEEN ROTATED AT LEAST 4 TIMES SINCE I PURCHASED THE CAR AND I CAN SHOW THAT THE TIRE INFLATION IS CHECKED REGULARLY WHEN I GET THE OIL CHANGED. TOWN EAST FORD TOLD ME THE TIRE WAS NOT COVERED UNDER WARRANTY AS IT WAS CONSIDERED ROAD HAZARD. ORIGINALLY I WAS TOLD IT WAS DUE TO POTHOLES, THEN LATER THAT IT WAS DUE TO A NAIL THAT CAUSED LOW TIRE PRESSURE. I WAS NEVER INFORMED OF A NAIL, NOR DID THEY SHOW ME THE DAMAGE. I CONTEND THE TIRE IS FAULTY; I HAD TO REPLACE THE TIRE AT MY OWN COST. I AM CURRENTLY SENDING CORRESPONDENCE TO TOWN EAST FORD, CONTINENTAL TIRE, NHTSA, AND FORD MOTOR COMPANY. *TR

11/04/2007
Components: AIR BAGS,EQUIPMENT
Incident Date: 08/28/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP24107G******
Summary

VEHICLE MISSING SIDE CURTAIN AIR BAGS FRONT AND REAR ALTHOUGH LISTED ON USED CAR DEALER STICKER. *JB

10/03/2007
Components: FUEL SYSTEM, GASOLINE,STRUCTURE
Incident Date: 06/01/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP25167G******
Summary

TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. DURING AN INSPECTION, THE CONTACT REALIZED THAT THE PLATE NUT WAS NOT PLACED DEEP ENOUGH INTO THE PANEL, WHICH PREVENTED THE FUEL FILLER NECK FROM BEING SECURELY FASTENED TO THE FENDER. THE DEALER STATED THAT THE FUEL FILLER NECK ADAPTER WAS NOT SECURELY ATTACHED. THE DEALER ATTEMPTED TO TIGHTEN THE BOLTS, HOWEVER, IT CREATED A LARGER GAP. THE CURRENT MILEAGE WAS 1,500 AND FAILURE MILEAGE WAS 500. THE CONSUMER STATED THERE IS A STILL A 1/8" GAP BETWEEN FUEL FILLER AND NECK ADAPTOR AND RIGHT REAR FENDER PANEL. THE DEALER STATED REAR MUFFLER HANGER HAS CORROSION. UPDATED 10/18/07 *TR

09/27/2007
Components: AIR BAGS
Incident Date: 08/28/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP24107G******
Summary

TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE STICKER ON THE WINDOW STATED THAT THE VEHICLE WAS EQUIPPED WITH SIDE CURTAIN AIR BAGS, HOWEVER, IT WAS NOT. THE DEALER WOULD NOT INSTALL THE AIR BAGS. THE FAILURE MILEAGE WAS 19,600 AND CURRENT MILEAGE WAS 20,000. EQ-10204261-4200. DATE RECEIVED 12/12/07. UPDATED 12/12/07 *TR

05/24/2007
Components: AIR BAGS
Incident Date: 05/24/2007
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP24107G******
Summary

DRIVING A FORD 500, INVOLVED IN A CRASH. CAR WAS HIT BROADSIDE BY ANOTHER DRIVER GOING APPROXIMATELY 45 MPH, CAUSING THE WHEEL TO FOLD IN, THE BACK OF THE FRONT QUARTER PANEL AND DRIVERS SIDE DOOR ARE CRUSHED. DRIVERS SIDE DOOR WILL NOT OPEN. SIDE AIR BAGS DID NOT DEPLOY.

04/12/2007
Components: ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
Incident Date: 04/09/2007
Crash: No
Fire: Yes
Vehicle Identification Number: 1FAFP24197G******
Summary

I HAD JUST DRIVEN TO MY BROTHER'S HOUSE IN WV. MY WIFE AND I GOT OUT OF THE CAR AND WENT INSIDE. ABOUT 15 MINUTES LATER MY BROTHER SAW SMOKE IN THE WINDOW AND SAW THAT MY CAR WAS ON FIRE. WE ALL WENT OUTSIDE AND WHILE THEY CALLED THE FIRE DEPARTMENT I TRIED TO PUT THE FIRE OUT WITH A HOSE. I COULD ONLY KNOCK IT DOWN SOME TO KEEP IT FROM SPREADING BUT WHEN THE FIRE DEPT GOT THEY PUT IT OUT. *JB

04/04/2007
Components: FUEL SYSTEM, OTHER
Incident Date: 03/31/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP27117G******
Summary

TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT SMELLED GAS WHILE DRIVING 50 MPH. ONCE THE VEHICLE WAS PARKED, THE CONTACT NOTICED GAS LEAKING FROM THE BOTTOM OF THE VEHICLE. THE VEHICLE WAS TOWED TO A FORD DEALER AND THE FAILURE WAS DIAGNOSED AS A PUNCTURE IN THE FUEL LINE. THE DEALER WAS REPLACING THE FUEL LINE. THE CURRENT AND FAILURE MILEAGE WERE 2,500.*AK

03/24/2007
Components: STRUCTURE
Incident Date: 01/15/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP27187G******
Summary

SIX MONTHS AFTER WE PURCHASED OUR NEW FORD 500 FROM A LOCAL DEALER WE HAD MICE IN THE CAR. THEY ATE A HOLE IN THE REAR SEAT AND GOT INTO OUR WINTER SURVIVAL GEAR INCLUDING A DOWN SLEEPING BAG. THE DEALER WAS VERY COOPERATIVE AND TRACKED HOW THE MICE GOT IN. IT WAS THROUGH THE AIR RELEASE VENTS IN THE TRUNK. THE MICE SIMPLY CAME IN THROUGH THE VENTS THAT WERE DESIGNED TO RELEASE AIR WHEN THE DOORS WERE CLOSED. IT WAS A DESIGN FLAW. ALL FORD WOULD HAVE HAD TO DO WAS TO INCLUDE METAL SCREEN OVER THE VENTS. WHEN OUR LOCAL DEALER ASKED FORD TO COVER THE COST OF REPLACING THE SEAT THEY WERE TOLD THAT THE FACTORY DIDN'T COVER MICE. WE LIVE IN A COLD CLIMATE. SOMEONE LIVING IN THE SOUTH OR SOUTHWEST COULD HAVE A LOT NASTIER VISITOR IN THEIR CAR THAN A MOUSE. EVEN MICE CAN CHEW ON WIRES AND TRASH A CAR IN A SHORT TIME. AK

03/19/2007
Components: STRUCTURE
Incident Date: 01/13/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP24187G******
Summary

2007 FORD FIVE HUNDRED CUSTOMER STATES THAT THEY OBSERVED DAMPNESS AND WHAT APPEARED TO BE MOLD BENEATH THE FLOOR MATS ON THE DRIVER'S SIDE, BOTH FRONT AND BACK**NAR**CC THE DEALERSHIP INFORMED THE CONSUMER, THERE WERE LEAKS AROUND THE WINDSHIELD AND THAT THE VEHICLE HAD SAT ON THE LOT FOR 2 TO 3 MONTHS BEFORE IT WAS PURCHASED. *JB

03/07/2007
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 01/07/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP25127G******
Summary

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE VEHICLE SUSTAINED DAMAGE DURING A TORNADO. AFTER HAVING THE VEHICLE REPAIRED THE BATTERY AND THE OIL LIGHT ILLUMINATED. THE OIL LEVELS IN THE VEHICLE WERE NORMAL. THE VEHICLE WAS CURRENTLY BEING DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGE WAS 11,090. *AK

01/10/2007
Components: EQUIPMENT,BACK OVER PREVENTION
Incident Date: 01/10/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP25157G******
Summary

TL* - THE CONTACT HAS A 2007 FORD 500. THE CONTACT STATED THAT THE BACKUP SENSORS CANNOT BE HEARD OVER THE RADIO, AND VOLUME CANNOT BE ADJUSTED ON THE RADIO SO THAT ONE CAN HEAR THE SENSORS. ALSO, THE CONTACT STATED THAT HE HAS THIS FEATURE IN THE FORD TRUCK, AND THAT THE RADIO AUTOMATICALLY TURNS DOWN WHEN THE BACKUP SENSORS COME ON. THE CONTACT STATED THAT HE DEPENDS ON THE SENSORS BECAUSE HE HAS THE FEATURE, BUT IT DOES NO M GOOD TO HAVE IT IF HE CAN'T HEAR IT. THE CONTACT WOULD LIKE THE CAR TO BE WIRED SO THAT THE RADIO'S VOLUME LOWERS AUTOMATICALLY AND HE CAN HEAR THE SENSOR. *AK UPDATED 2/13/2007 - *NM

2 Recalls

for 2007 FORD FIVE HUNDRED
13/06/2006
CAMPAIGN NUMBER: 06E056000
FUEL SYSTEM, GASOLINE
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Campaign Number: 06E056000
Manufacture: UFI FILTERS USA
Components: FUEL SYSTEM, GASOLINE
Summary

CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

Notes

THIS RECALL ONLY PERTAINS TO UFI FILTERS USA (PUROLATOR) AFTERMARKET FUEL FILTERS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON THE LISTED PASSENGER VEHICLES. CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

13/07/2011
CAMPAIGN NUMBER: 11V355000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Campaign Number: 11V355000
Manufacture: FORD MOTOR COMPANY
Components: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Summary

FORD IS RECALLING CERTAIN MODEL YEAR 2007 FORD FIVE HUNDRED AND MERCURY MONTEGO VEHICLES MANUFACTURED FROM SEPTEMBER 5, 2006, THROUGH SEPTEMBER 11, 2006. THE FUEL TANKS MAY NOT HAVE CONSISTENT WELDS BETWEEN THE FUEL TANK AND FUEL FILLER NECK SPUD WHICH CAN AFFECT THE STRENGTH OF THE JOINT. SOME FUEL TANK SPUD WELDS MAY NOT PROVIDE THE EXPECTED STRENGTH IN THE EVENT OF A SEVERE REAR IMPACT TO THE VEHICLE. AN IMPROPER WELD CAN RESULT IN A CRACK IN THE JOINT WHICH COULD ILLUMINATE THE EMISSIONS MALFUNCTION INDICATOR LIGHT, CAUSE A FUEL ODOR, OR ALLOW FUEL TO LEAK OUT.

Notes

FORD'S SAFETY RECALL NO. 11S20. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

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