EN

2007 Ford Focus 4-DR.

2
Recalls
383
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

383 Complaints

for 2007 FORD FOCUS
06/14/2021
Components: ELECTRICAL SYSTEM
Incident Date: 01/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fafp34n97w******
Summary

The contact owns a 2007 Ford Focus. The contact stated that the key ceased in the ignition when the vehicle was turned off. The vehicle was not taken to the dealer to be diagnosed nor repaired. The contact took the vehicle to a certified mechanic who replaced the ignition switch. The key fob was replaced however, the failure persisted. The manufacturer was made aware of the failure. The contact was informed that the Vin was not under recall. The manufacturer referred the contact to the NHTSA for assistance. The approximate failure mileage was 195,000.

06/14/2021
Components: SUSPENSION
Incident Date: 05/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fafp34n57w******
Summary

Noticed small hole in front control arm while servicing brakes. Stamped sheet metal control arm rusted through and was failing. Very poor designe that was discontinued for apparent reasons the following model year.

01/23/2021
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N37W******
Summary

I GOT MY VEHICLE FROM AN AUCTION SITE, SO I DO NOT HAVE ANY HISTORY ON IT BEFORE 2016. THE ENGINE LIGHT COMES ON AND GOES OFF AT REGULAR INTERVALS, ESPECIALLY, WHEN THE CAR IS IN EXTREMELY COLD OR HOT TEMPERATURES. THE GAS PEDAL, ALSO, GETS STUCK, REGULARLY, I WOULD HAVE TO BE VERY CAREFUL WITH MY PRESSURE ON THE GAS PEDAL TO AVOID HITTING ANYTHING. I HAVE NOTICED THIS, OVER THE YEARS, WITH THE CAR IN STATIONARY MODE AND WHILE THE CAR IS IN MOTION, CITY OR HIGHWAY DRIVING BUT, ESPECIALLY, AFTER HAVING TO PERFORM A HARD BRAKE IN TRAFFIC. I WOULD HAVE TO KEEP PRESSING ON THE GAS PETAL TO GET IT TO RELEASE ITSELF FROM WHATEVER IT IS ALLOWING GETTING STUCK TO, THEN THE PERFORMANCE OF THE CAR IS BETTER, UNTIL THE NEXT TIME OF IT HAVING TO BE UNSTUCK. I HAVE TAKEN THE CAR IN FOR THIS ISSUE BUT, THE MECHANICS DO NOT UNDERSTAND WHAT I AM DESCRIBING. OF COURSE, WHEN THESE PERSONS TEST DRIVE MY CAR THEY DO NOT EXPERIENCE THE PROBLEM, LIKE I DO, SO THERE IS NO DOCUMENTATION IN MY POSSESSION ON ANY OF THESE ISSUES. ANOTHER ISSUE IS THE KEY IGNITION SWITCH SYSTEM, THE KEY GETS STUCK IN THE IGNITION SWITCH COIL THINGY. I HAD TO GET IT REPAIRED BECAUSE OF AN ISSUE OF SOMETHING NEW HAPPENING WITH THE BATTERY AND ELECTRICAL SYSTEMS BEING DRAINED BECAUSE OF THE KEY NOT BEING ABLE TO COME OUT OF THE COIL, AFTER THE ENGINE LIGHT CAME, AGAIN, IN HIGHWAY DRIVING SPEEDS OF 70 MILES PER HOUR. THE DEALERSHIP THAT I HAVE BEEN GOING TO HAS NOT BEEN ABLE TO GIVE ME ANY FEEDBACK AS TO WHAT TO DO, OTHER THAN TO JUST SAY BUY A NEWER VEHICLE. I HAVE BEEN HEARING A SOUND, RECENTLY, WHEN THE KEY IS ABOUT TO COME OUT OF THE SWITCH THAT SOUNDS LIKE A CLICKING RELEASE SYSTEM CLICK. I WAS JUST WONDERING IF A SPRING IS BAD IN THE SYSTEM. THESE ARE ALL UNKNOWN COMPONENTS PARTS, BY THE TECHNICAL NAME, HOWEVER, THE ISSUES ARE REAL IMPORTANT FOR THE SAFETY OF MYSELF AND OTHERS ON THE ROADS THAT I DRIVE ON.

01/15/2021
Components: SERVICE BRAKES
Incident Date: 01/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP31N37W******
Summary

ON AN ICY ROAD I BRAKED AND THE ABS SYSTEM ENGAGED SLOWING THE VEHICLE. AFTER THAT, THE BRAKE PEDAL TRAVELS MUCH FARTHER BEFORE BRAKING OCCURS DURING NORMAL EVERYDAY DRIVING. IF I PUMP THE PEDAL A COUPLE OF TIMES THE BRAKE PEDALS ENGAGES THE BRAKES LIKE IT USED TO. A LOCAL AUTOMOTIVE REPAIR BUSINESS COULD NOT FIND ANYTHING WRONG WITH THE BRAKE SYSTEM. I DID AN ONLINE SEARCH AND FOUND MY EXACT SYMPTOMS LISTED IN FORD RECALL 19S54. I ALSO WATCHED A YOUTUBE VIDEO HTTPS://WWW.YOUTUBE.COM/WATCH?V=0R46_UNYYK8 DESCRIBING WHY MY BRAKE PEDAL IS ACTING DIFFERENTLY AFTER THE ABS EVENT. MY FORD DEALER TOLD ME THERE ARE NO RECALLS ACTIVE FOR MY VEHICLE AND THAT I WOULD HAVE TO PAY FOR ANY REPAIRS.

01/03/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N07W******
Summary

LOVE MY FORD FOR THE MOST PART; HOWEVER, THERE SEEMS TO BE A MULTITUDE OF SENSOR PROBLEMS ... THE ENGINE LIGHT KEEPS COMING ON AND HAS TO BE REST AGAIN AND AGAIN. THE "OPEN DOOR" LIGHT STAYS ON WHEN HEADLIGHTS ARE RUNNING. TRUNK OPENING BUTTON DOES NOT ALWAYS WORK. THE WINDOW CLOSING BUTTON ONLY WORKS PART TIME ON FRONT PASSENGER SIDE. THE KNOBS FOR THE HEATING/AC NO LONGER WORK. THE AIR DIRECTIONAL BUTTON HAS ALSO STOPPED WORKING. RECENTLY, THE WINDSHIELD WIPERS SUDDENLY STOPPED WORKING BUT IT SOUNDS LIKE THE MOTOR IS STILL WORKING. I PURCHASED MY 2007 FF IN 2011, PAID IT OFF IN 2016. IT NOW HAS OVER 235K MILES ON IT. WHILE ALL THESE ISSUES HAVE BEEN A NUISANCE TO CONTEND WITH IT HAS BEEN A PLEASURE TO OWN. I CURRENTLY AM WORKING ON GETTING THE GASKET CHANGED FOR A SECOND TIME, BUT THAT IS WORK MY SON TAKES CARE OF. I HAVE RELUCTANTLY BEGAN BEGAN LOOKING FOR ANOTHER VEHICLE, AS THIS ONE IS FINALLY WEARING OUT.

06/26/2020
Components: AIR BAGS
Incident Date: 06/18/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP34N27W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS GRANDDAUGHTER WAS DRIVING A VEHICLE CUT IN FRONT OF HER. THE RESULT WAS THAT SHE BROADSIDED THE VEHICLE AT 35 MPH. THE FRONTAL AIR BAGS DID NOT DEPLOY ON EITHER THE DRIVER'S OR PASSENGER'S SIDES. ONE PASSENGER WAS TAKEN BY AMBULANCE WITH CHEST PAINS TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL JUNK YARD AND NO ESTIMATE HAS BEEN PERFORMED YET. THE DEALER OR MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 90,000. *TR

05/28/2020
Components: EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
Incident Date: 05/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N27W******
Summary

GOT THE CAR 3 YEARS ABOUT A YEAR AGO I ADDED MY CAR READER TO MY VEHICLE AT THAT TIME IT SHOWED ME THE TWO RECALLS I THINK IT'S CAUSING MY CAR TO DIE ON ME AS I'M DRIVING ON THE ROAD THIS START A WEEK AGO AND IN STILL WITHOUT A VEHICLE I WAS BROKE SKYLAND LANE ON MEMORIAL AND I BROKE DOWN. ON EASTMAN RD LAST NIGHT GOING HOME LOST ALL POWER. *TR

02/19/2020
Components: AIR BAGS
Incident Date: 07/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP38Z17W******
Summary

THE AIR BAG LIGHT IS ON AND COME AND GOES THIS CAR HAS NEVER WRECKED OR IN ANY DAMAGE TO IT. NOTHING WAS EVECTIVTED TO MAKE THE LIGHT COME ON AND STAY ON. I HAVE BEEN INFORMED TO GET IT RELPACED ASAP DUE TO THE FACT IF CAN GO OUT ANY SEC. I AM A SINGLE PARENT AND CAN NOT GO AND REPLACED A PART THAT SHOULD HAVE NO RESULT FROM MYSELF

12/30/2019
Components: AIR BAGS
Incident Date: 12/23/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP34N97W******
Summary

IN DEC. 12-23 A DEER LANDED IN FRONT OF US AS WE WERE DRIVING ON A ON HIGHWAY AND GOING ABOUT 50 MPH. DEER DAMAGED HOOD RADIATOR ETC. BIGGEST CONCERN . BOTH AIRBAGS DEPLOYED. THE POWDER. RIGHT AFTER THE INITIAL IMPACT I SAID OPEN THE DOOR OPEN THE WINDOW CUZ THE DUST WAS FLYING AROUND THE CAR AND I BELIEVE I INHALED SOME IN MY THROAT UP MY NOSE THAT WAS REALLY BAD . THE DUST SMELLS BAD IRRITATING EYES THROAT. AS A COUPLE DAYS WENT BY. THROAT VERY SORE COUGHING OFF AND ON. ? THE CHEMICALS ? TOXIN,, CAN THEY CAUSE PROBLEMS LATER. INSIDE BOTH NAZAL PASSAGES VERY CRUSTY AND DRIED BLOOD. SMALL SKIN BURN ON MID NOSE. ALSO HEADACHES , FEEL DAZED, HAIR AND FACE HAD A WEIRD SMELL , ALSO SEVERE RINGING IN EARS. I AM EXTREMELY CONCERNED IF THIS VEHICLE HAS HAD ISSUES WITH TOXIC CHEMICALS AND WHAT HELP CAN I GET TO RESOLVE THIS AND I AM CONCERNED. THE POLICE CAME RESCUE CAME WE A GRATEFUL WE WERE ABLE TO WALK AWAY BUT SOMETIMES PROBLEMS OCCUR A FEW DAYS LATER. I AM EXTREMELY CONCERNED ABOUT THE RESPIRATORY IMPACT AND IRRITATION IF THE CHEMICALS CAN CAUSE PROBLEMS LATER. ON 12-25-19. I JUST DONT FEEL RIGHT. HEADACHES ALSO RESPIRATORY AND THROAT CONCERNS.

11/20/2019
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,VISIBILITY/WIPER
Incident Date: 10/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP37N77W******
Summary

I HAVE A 2007 FORD FOCUS ZX5 AND HAVE HAD NOTHING BUT PROBLEMS WITH THE CLIMATE CONTROL SWITCHES AND CABLES I HAVE REPLACED THESE SEVERAL TIME FROM THE CONTROL LEVER CABLE,HEAT CONTROL CABLE THEY HAVE BOTH BROKE SEVERAL TIMES AND THEY WILL WORK FOR A WHILE AND THEN THEY BREAK OR WILL NOT WORK, I RECENTLY PURCHASED THE WHOLE CONTROL SWITCH WITH HEAT, CLIMATE CONTROL, AND SPEED AND THE CABLES AND THE MECHANISM THAT IT HOOKS UP TO AND WITHIN A WEEK IT DOES NOT WORK AGAIN, WHEN I GO FROM VENT TO DEFROST IT WILL NOT GO TO DEFROST IT IS ON THE VENTS WITH THIS BEING SAID THIS IS VERY DANGEROUS ESPECIALLY IF YOUR F=DRIVING IN BAD WEATHER IT COULD CAUSE AND ACCIDENT. I HAVE LOOKED UP THESE ISSUES AND ALL OF THE OLDER FOCUSES HAVE THIS SAME ISSUE THERE ARE TONS OF VIDEOS AND FORMS FROM OTHER PEOPLE WITH THIS COMPLAINT AND IF YOU CALL FORD THEY ADVISE THERE IS NOTHING THEY CAN DO. THAT IS WHY THERE ARE SO MANY ACCIDENTS BECAUSE OF THE MANUFACTURES MAKE CARS CHEAP AND SELL THEM AND DO NOT CARE ABOUT PEOPLES SAFETY. WHAT HAPPENS ON THESE CARS THAT THE FLAP DOOR IN THE DASH IN FRONT OF THE HEATER CORE IS SO CLOSE THAT IT MELTS THE DOOR SO THAT THE FLAP DOES NOT WORK PROPERLY WHAT THIS SHOULD HAD BEEN MADE OUT OF IS A AVIATION TYPE ALUMINUM AND THE HOUSING AROUND IT SO IT DOES NOT MELT AND POSSIBLY CAUSE A FIRE IN THE DASH.

11/04/2019
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/28/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP34N87W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. LAST WEEK WHILE THE CONTACT WAS PULLING INTO HER GARAGE, THE VEHICLE SUDDENLY SURGED FORWARD AND CRASHED INTO THE BACK WALL OF THE GARAGE. THE CONTACT NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE FORCE OF THE CRASH LOOSENED THE DRIVER'S SEAT BELT. THERE WERE NO INJURIES. THE INSURANCE ADJUSTER STATED THAT THEY WOULD MAIL A REPAIR ESTIMATE. THE CONTACT PLANNED TO VISIT A COLLISION SHOP BEFORE GOING TO A DEALER. DONNELL FORD (7955 MARKET ST, YOUNGSTOWN, OH 44512) WAS CONTACTED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT RESEARCHED THE FAILURE ONLINE AND BELIEVED THE THROTTLE BODY MAY HAVE CAUSED THE FAILURE. THE CONTACT FOUND MANY COMPLAINTS REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

09/30/2019
Components: EXTERIOR LIGHTING
Incident Date: 03/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP36N47W******
Summary

RIGHT TAIL LIGHT BURNED OUT, WHICH I NOTICED IN A WINDOW REFLECTION AS I DROVE AWAY FROM AN AUTO PARTS STORE. WHEN I OPENED THE TAIL LIGHT ASSEMBLY TO CHANGE THE BULB, I SAW THAT THE BULB AND ITS BASE AND SOCKET WERE SCORCHED BLACK, AND THE HOLE IN THE RED PLASTIC TAIL LIGHT ASSEMBLY WHERE THE BULB HAS TO GO THROUGH WAS MELTED AND WARPED. THE RED PLASTIC HAD TO BE SCRAPED WITH A KNIFE TO OPEN THE HOLE ENOUGH FOR THE BULB TO GO THROUGH. I HAD TO GO TO MORE THAN ONE AUTO PARTS STORE TO BUY A NEW SOCKET. I HAD TO USE BLACK DUCT TAPE TO HOLD THE SOCKET IN PLACE. WHEN I CHECKED THE LEFT TAIL LIGHT ASSEMBLY, I SAW THAT IT HAD ALSO MELTED AND THE PREVIOUS OWNER HAD ALSO USED BLACK DUCT TAPE TO HOLD THE SOCKET IN PLACE. I READ ONLINE THAT FORD HAS SAID THE REASON FOR THE MELTING IS THAT THE DRIVER KEEPS HIS FOOT ON THE BRAKE PEDAL TOO LONG. SINCE WHEN IS THERE A TIME LIMIT ON PUTTING YOUR FOOT ON THE BRAKE, ESPECIALLY SINCE THIS IS REQUIRED WHEN YOU ARE AT A RED LIGHT, AND OFTEN HAPPENS WHEN YOU STOP TO CONSULT DRIVING DIRECTIONS AND DON'T WANT TO PUT YOUR CAR IN PARK WITH THE EMERGENCY BRAKE ON! WHAT IS THE TIME LIMIT? 30 SECONDS?

09/30/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP36N47W******
Summary

RIGHT TAIL LIGHT BURNED OUT, WHICH I NOTICED IN A WINDOW REFLECTION AS I DROVE AWAY FROM AN AUTO PARTS STORE. WHEN I OPENED THE TAIL LIGHT ASSEMBLY TO CHANGE THE BULB, I SAW THAT THE BULB AND ITS BASE AND SOCKET WERE SCORCHED BLACK, AND THE HOLE IN THE RED PLASTIC TAIL LIGHT ASSEMBLY WHERE THE BULB HAS TO GO THROUGH WAS MELTED AND WARPED. THE RED PLASTIC HAD TO BE SCRAPED WITH A KNIFE TO OPEN THE HOLE ENOUGH FOR THE BULB TO GO THROUGH. I HAD TO GO TO MORE THAN ONE AUTO PARTS STORE TO BUY A NEW SOCKET. I HAD TO USE BLACK DUCT TAPE TO HOLD THE SOCKET IN PLACE. WHEN I CHECKED THE LEFT TAIL LIGHT ASSEMBLY, I SAW THAT IT HAD ALSO MELTED AND THE PREVIOUS OWNER HAD ALSO USED BLACK DUCT TAPE TO HOLD THE SOCKET IN PLACE. I READ ONLINE THAT FORD HAS SAID THE REASON FOR THE MELTING IS THAT THE DRIVER KEEPS HIS FOOT ON THE BRAKE PEDAL TOO LONG. SINCE WHEN IS THERE A TIME LIMIT ON PUTTING YOUR FOOT ON THE BRAKE, ESPECIALLY SINCE THIS IS REQUIRED WHEN YOU ARE AT A RED LIGHT, AND OFTEN HAPPENS WHEN YOU STOP TO CONSULT DRIVING DIRECTIONS AND DON'T WANT TO PUT YOUR CAR IN PARK WITH THE EMERGENCY BRAKE ON! WHAT IS THE TIME LIMIT? 30 SECONDS?

09/30/2019
Components: AIR BAGS
Incident Date: 11/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP36N47W******
Summary

I WAS GOING ABOUT 10 MPH THROUGH A CITY STREET INTERSECTION WHEN I RAN OVER AN UNCOVERED WATER VALVE PIPE IN A DEPRESSION SIMILAR TO, BUT SMALLER THAN, A STANDARD MANHOLE WELL. EACH LEFT TIRE RAN OVER THE UNCOVERED WATER VALVE. THERE WAS A LOUD POP, AND I BLACKED OUT. THE LEFT REAR TIRE HAD BLOWN OUT AFTER THE LEFT FRONT TIRE SUSTAINED DAMAGE THAT RESULTED IN A FLAT TIRE SHORTLY THEREAFTER. ALSO, THE AIR BAG IN THE LEFT SIDE OF THE BACK OF THE DRIVER'S SEAT DEPLOYED AND HIT ME IN THE HEAD, CAUSING ME TO BLACK OUT, AND PRODUCING AMNESIA AND OTHER MENTAL SYMPTOMS THAT LINGERED FOR SEVERAL YEARS. IN ADDITION, I SUFFERED NECK AND BACK INJURIES FROM WHIPLASH. THE AIR BAG SHOULD NOT HAVE BEEN TRIGGERED BY AN UNDER-WHEEL IMPACT AT SUCH A LOW SPEED.

09/21/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N67W******
Summary

CAR IS NOT CHARGING. SMART CHARGE SYSTEM NOT WORKING PROPERLY

08/28/2019
Components: UNKNOWN OR OTHER
Incident Date: 08/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N07W******
Summary

THE LIGHT INDICATING A DOOR IS NOT PROPERLY CLOSED CAME ON AND WILL NOT GO OUT DESPITE ALL DOORS AND TRUNK BEING CHECKED. SAFETY LOCK DOES NOT ENGAGE WHEN DRIVING. I BELIEVE THIS IS SIMILAR TO THE FOCUS RECALLS RE THE SIDE DOORS IN LATER YEARS.

07/16/2019
Components: AIR BAGS
Incident Date: 07/15/2019
Crash: No
Fire: No
Vehicle Identification Number: CA522005252******
Summary

WHILE HAVING TIRES MOUNTED AND CHECKING THE REASON FOR ILLUMINATION OF THE INSTRUMENT PANEL AIRBAG LIGHT THE DEALERSHIP DISCOVERED THAT MY FRONT PASSENGER AIR BAG WAS DEFECTIVE. I CALLED FORD AND WAS ADVISED THAT MY VIN NUMBER WAS NOT PART OF THE RECALL AND THAT THEY WOULD CONTACT ME IN 30 DAYS

06/04/2019
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N17W******
Summary

I HAVE JUST ACQUIRED THIS VEHICLE IN OCT OR SEP OF 2018. IT HAS BEEN A PRETTY GOOD CAR UP UNTIL NOW. THE AIRBAG LIGHT COMES ON AND OFF INTERMITTENTLY AND NOW THE ENGINE LIGHT IS ON. MY MECHANIC CHECKED WHY THE ENGINE LIGHT WAS ON WITH HIS COMPUTER AND HAS SAID IT'S A FUEL ISSUE. I TAKE IT BACK TO HIM ON THURSDAY TO GO OVER THE FUEL SYSTEM AND ENGINE TO BETTER DIAGNOSE THE ISSUE. IN THE MEANTIME, I'VE BEEN LOOKING UP VARIOUS COMPLAINTS AND ISSUES WITH MY 2007 FORD FOCUS AND NOT STATING THE SPECIFIC ISSUES AND THE TWO MAIN COMPLAINTS AND RECALLS THAT KEEP COMING UPSTATE THAT THERE HAVE BEEN NUMEROUS AIRBAGS AND FUEL SYSTEM ISSUES. THESE ARE BOTH THE ISSUES I'M HAVING. THE AIRBAGS LIGHT KEEPS COMING ON AND OFF WITHOUT THE SYSTEM BEING RESET. THE ENGINE LIGHT IS ON AND HASN'T GONE OFF. IT CAME ON WHEN MY HUSBAND FILLED THE TANK UP ABOUT 3-4 WEEKS AGO. THE ONLY REASON WE'VE NOT HAD MY MECHANIC LOOK AT IS DUE TO INCOME. I'M DISABLED, MY HUSBAND IS IN THE PROCESS OF RETIRING IN SEPTEMBER AND HE WAS INJURED ON THE JOB AND HAS BEEN OUT FOR ABOUT 5 MONTHS. I WOULDN'T HAVE EVEN LOOKED ON THE INTERNET TO SEE IF THERE WERE RECALLS BUT WE'RE MAKING A TRIP TO DURHAM IN JULY AND NEED A RELIABLE VEHICLE AND ARE CONCERNED ABOUT THE ENGINE CATCHING FIRE OR NOT GETTING THE FUEL NEEDED. PLEASE LET ME KNOW IF THIS HAS BEEN ANY SAFETY ISSUES WITH THIS MAKE AND MODEL OF CAR. THANK YOU.

05/21/2019
Components: AIR BAGS,SEAT BELTS
Incident Date: 05/20/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP34N07W******
Summary

I WAS TURNING LEFT ON A YELLOW LIGHT IN A BUSY INTERSECTION DURING RUSH HOUR. THE CAR OPPOSITE OF MINE WAS NOT PAYING ATTENTION AND HIT THE BUMPER OF MY CAR. MY AIR BAG DID NOT GO OFF AND MY SEAT BELT DOESN'T PULL OUT THE WAY IT SHOULD NOW.

02/13/2019
Components: ELECTRICAL SYSTEM,WHEELS,FUEL/PROPULSION SYSTEM
Incident Date: 11/03/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N37W******
Summary

I'VE HAD TO GET THE WHEEL BEARINGS FIXED 3 TIMES. THE ELECTRICAL WARNING LIGHTS GO OFF AND ON FOR EXAMPLE THE ENGINE LIGHT COMES ON AND THEN GOES OFF FOR NO REASON AND THE SAME WITH THE AIRBAG LIGHT. ALSO THE SENSOR FOR THE PASSENGER SEAT THAT SENSES A PERSON OR A INANIMATE LOAD IS INCORRECT SOMETIMES. AND LAST, WHEN I PUNCH MY EXCELLORATOR TO GO ON THE FREEWAY, IT DOESN'T KICK INTO OVERDRIVE EVERY TIME. MORE TIMES IT DOESN'T THAN DOES.

01/27/2019
Components: STRUCTURE
Incident Date: 01/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N47W******
Summary

BOUGHT MY 2007 FORD FOCUS AND AS SOON AS MY WARRANTY EXPIRED BOTH REAR DOORS ARE NOW LOCKED SHUT AND I CAN NOT GET THEM OPEN BY UNLOCKING THEM, THE HANDLES DON'T SEEM TO BE CATCHING ON ANYTHING AND THE LATCH SEEMS TO BE STUCK. TOOK IT TO A MECHANIC AND HE SAID HE CAN'T FIX IT WITHOUT TEARING THE DOOR OFF IT WOULD HAVE TO BE TAKEN TO A DEALERSHIP TO HAVE THE WORK DONE. I'M AM NOW ABOUT TO HAVE A SON AND CANT USE MY CAR DUE TO NOT HAVING ACCESS TO MY BACK SEAT AT ALL WITHOUT HAVING TO PAY TO GET IT FIXED.

11/12/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N87W******
Summary

SIMILAR TO NHTSA CAMPAIGN NUMBER 18V735000, I'VE EXPERIENCED MANY OCCURRENCES WHERE THE VEHICLE STALLS WHEN COMING TO A STOP. THIS IS FAR MORE LIKELY TO OCCUR IF THE GAS TANK IS LESS THAN HALF FULL. THE FIRST INSTANCE OF THIS WAS AROUND 2011, BUT HAS HAPPENED MUCH MORE FREQUENTLY SINCE THEN. WHEN THIS OCCURS, THE VEHICLE DECELERATES, COMES TO A COMPLETE STOP, AND THEN THEN ENGINE CUTS OUT, DROPPING THE RPMS DOWN TO 0. THIS THEN REQUIRES THE DRIVER TO PUT THE CAR INTO PARK, TURN OFF THE CAR, TURN THE CAR BACK ON, AND THEN RETURN THE CAR TO GEAR.

10/26/2018
Components: SEATS
Incident Date: 10/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N77W******
Summary

WHILE DRIVING THE PULL LOOP ON THE BACK OF MY LEFT SHOE BECAME ENTANGLED WITH THE DRIVERSIDE SEAT ADJUSTER LEVER. WHEN I ATTEMPTED TO MOVE MY FOOT FORWARD TOWARDS THE PEDALS I WAS UNABLE AS MY SHOE WAS STUCK. THIS HAS NOW HAPPENED THREE TIMES AND HAS INTERFERED WITH THE SAFE OPERATIONS OF MY VEHICLE. I WAS DRIVING ON THE FREEWAY EACH TIME THIS HAS HAPPENED ON AN EXTENDED ROAD TRIP. I GO TO STRETCH MY KNEE OUT, BRING MY FOOT BACK TOWARDS THE SEAT AND THEN CAN NOT MOVE FORWARD AGAIN.

08/30/2018
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 06/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N47W******
Summary

AIR BAG LIGHT STAY ON, CHECK ENGINE LIGHT ON, SAID SECONDARY EMISSION BUT YOU CHECK EVERYTHING NO PROBLEM, RESET CODE AND ALL BACK ON IN 3 DAYS

08/18/2018
Components: AIR BAGS
Incident Date: 01/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP31N17W******
Summary

PASSENGER SIDE AIRBAG WARNING LIGHT COMES ON AND OFF , BUT MOSTLY STAYS ON FOR A PROLONGED PERIOD OF TIME. AND FOR NO OBVIOUS REASON, IT HAS BEEN DOING THIS FOR QUITE A LONG TIME. BEING IN MOTION OR SITTING STILL DOESN'T SEEM TO CHANGE THE PATTERN NOR DO ROUGH ROADS VS SMOOTH ROADS. IS THIS TAKATA RELATED ?

07/09/2018
Components: STRUCTURE
Incident Date: 06/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N17W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE THE CONTACT WAS ENTERING THE VEHICLE, THE DRIVER'S DOOR WAS DIFFICULT TO OPEN AND CLOSE. THE CONTACT STATED THAT THE FRONT PASSENGER AND REAR DOORS EXHIBITED THE SAME FAILURE. THE CONTACT CALLED BAXTER FORD SOUTH (9203 S 145TH ST, OMAHA, NE 68138, (855) 985-0071), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

02/23/2018
Components: STEERING
Incident Date: 02/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N57W******
Summary

HAVE HAD THE CAR FOR TWO YEARS. BOUGHT FROM PRIVATE PARTY. HAVE HAD NO MAJOR ISSUES TILL A FEW DAYS AGO. WHILE DRIVING STEERING WHEEL ALL OF A SUDDEN BECAME VERY LOOSE. YOU CAN MOVE IT BACK AND FORTH WITH ABOUT AN INCH OF PLAY IT DIDN'T HAVE BEFORE, ALL DIRECTIONS.. TOOK IT TO DEALER FOR REPAIR AND ASKED IF THIS MODEL HAS HAD ISSUES WITH IT. THEY TOLD ME KNOW. IN LOOKING ON INTERNET, I FIND MANY PEOPLE COMPLAINING AND WITH VIDEOS OF EXACTLY THE SAME PROBLEM I HAVE. BASICALLY THE WHEEL NUT THAT HOLDS THE STEERING WHEEL IN PLACE COMES LOOSE. I SHOULD ALSO STATE THAT MY CAR PRESENTLY HAS ONLY 100,200 MILES ON IT, SO WHILE OLDER YEAR WISE, IT DOESN'T HAVE EXCESSIVE MILES DRIVEN AND FOR AMOUNT OF TIME. I FIND HIGHLY UNUSUAL THAT IT WOULD COME LOOSE. I HAVE TALKED TO FRIENDS AND KNOW OF NO ONE ELSE THAT HAS EVER HAD A STEERING WHEEL COME LOOSE. IT IS LOOSE DRIVING, PARKED, OFF . NOTHING MATTERS.

02/09/2018
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 04/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N87W******
Summary

MY AIRBAG ON THE DRIVER SIDE WENT OUT THE LIGHT IS ON AND WON'T GO OUT, ALSO THE POWER STEERING IS GOING OUT THE VEHICLE HAVE UNDER 90 THOUSAND MILES ON IT I HAVE AFRAID TO DRIVE FOR THOSE REASONS IT WAS PURCHASED IN 2006 NEW WITH 2 TENS OF A MILE ON IT. I SENT AN EMAIL A YEAR OR SO AGO AND NEVER HEARD FROM YOU ALL. CAN'T AFFORD TO HAVE IT REPAIRED AIRBAG OVER $400 DOLLARS AND SO IS THE POWER STEERING.THANKS IN ADVANCE.

01/10/2018
Components: UNKNOWN OR OTHER
Incident Date: 12/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N07W******
Summary

FIRST THING IS THE DRIVER SIDE EXTERIOR DOOR HANDLE. WENT TO OPEN DOOR AND IT WOULD NOT WORK. NOW I HAVE TO SPEND MONEY TO HAVE IT REPAIRED. BUT SAME THING HAPPENED TO PASSENGER SIDE AS WELL NUMEROUS TIMES. THE CULPRIT IS A PLASTIC PIECE INSIDE OF PANEL. THIS HAS HAPPENED SEVERAL TIMES ALREADY. LOOKS LIKE TO ME READING OTHER COMPLAINTS HAVE BEEN LODGED AGAINST FORD. EACH TIME THIS OCCURRED I WAS ENTERING THE VEHICLE WHILE PARKED. A RECALL DEFIANTLY NEEDS TO HAPPEN ON THIS ISSUE, BEFORE SOMETHING ELSE GOES WRONG.

12/15/2017
Components: TIRES
Incident Date: 12/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N27W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS EQUIPPED WITH DEXTERO TOURING DTR1 TIRES, SIZE: 195/4/60/R15 (NA). WHILE DRIVING 70 MPH, THE FRONT DRIVER'S TIRE INADVERTENTLY EXPLODED. AS A RESULT, THE CONTACT LOST CONTROL, BUT WAS ABLE TO MANEUVER THE VEHICLE TO SAFETY. THE CONTACT PLACED THE TEMPORARY SPARE TIRE ON THE VEHICLE. THE VEHICLE WAS TAKEN TO A TIRE CENTER, BUT WAS NOT DIAGNOSED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST BECAUSE THERE WAS NO WARRANTY OR ROAD HAZARD INSURANCE PURCHASED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 163,200 AND THE TIRE FAILURE MILEAGE WAS 163,000.

12/10/2017
Components: UNKNOWN OR OTHER
Incident Date: 11/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34NO7W******
Summary

DRIVER DOOR LATCH BROKE 2 YEARS AGO AND I PAID TO HAVE IT FIXED AND NOW THE LATCH BROKE ON THE BACK DOOR AND THE DOOR WILL NOT STAY CLOSED. THIS HAPPENED BY JUST OPENING THE DOOR

11/18/2017
Components: AIR BAGS
Incident Date: 03/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N17W******
Summary

AIR BAG INDICATOR LIGHT ON DASHBOARD WAS INTERMITTENT AT FIRST DEPENDING ON TEMPERATURE AND HUMIDITY, BUT FOR PAST TWO YEARS IT HAS BEEN ON CONSTANTLY. HAVE CHECKED WIRING HARNESS UNDERNEATH FRONT PASSENGER SEAT SINCE I WAS TOLD IT WAS A LOOSE CONNECTION CAUSING THE LIGHT TO COME ON. THIS SEEMED TO FIX THE ISSUE AT TIMES, BUT NO LONGER DOES.

09/17/2017
Components: EXTERIOR LIGHTING
Incident Date: 09/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP36N27W******
Summary

TAIL LIGHT ASSEMBLY ON BOTH SIDES ($200 EACH TO REPLACE) ARE MELTING FROM THE HEAT OF THE STOP/TAIL LIGHT BULB. I SEE MANY OTHER SIMILAR COMPLAINTS TO NHTSA. IT NECESSITATES PUTTING IN LOWER WATTAGE BULBS WHICH ARE NOT AS BRIGHT AS THE ORIGINAL. THIS WAS DISCOVERED WHEN REPLACING A BULB.

08/29/2017
Components: SERVICE BRAKES
Incident Date: 09/24/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP34N87W******
Summary

CAR IN MOTION, WHILE BRAKING AND MAKING A TURN WOULD LOSE BRAKE PEDAL PRESSURE IF GOING OVER ROUGH ROAD. ON 9/24/14, THIS SITUATION RESULTED IN AN ACCIDENT, COLLISION WITH ANOTHER VEHICLE DUE TO INABILITY TO STOP. INSURANCE REPAIRED THE CAR COSMETICALLY, BUT DID NOT ADDRESS OR REPAIR THE BRAKING ISSUE. FIRST TIME TO DEALER AFTER THE ACCIDENT, THEY TRIED BLEEDING THE BRAKES. THIS DID NOT FIX THE PROBLEM. I CONTINUED TO DRIVE CAR UNTIL LARGE AMOUNT OF BRAKE FLUID APPEARED IN DRIVEWAY. SECOND DEALER REPAIRED BY REPLACING THE ABS HYDRAULIC CONTROL UNIT AT A COST OF OVER $2000. BRAKE PEDAL PRESSURE PROBLEM WAS FINALLY RESOLVED. TODAY, 8/29/2017, WHILE DRIVING OFF AN EXIT RAMP, BRAKING AND TURNING ONTO A ROAD THAT WAS BEING RESURFACED (ROUGH ROAD TRANSITION), I LOST BRAKE PEDAL PRESSURE. PEDAL WENT NEARLY TO FLOOR. PEDAL WAS SOFT THROUGH THE NEXT FEW MILES. I PARKED THE CAR TO ATTEND AN EVENT. THEN I CONTINUED HOME, DRIVING INCLUDED A FEW MORE TRAFFIC LIGHT STOPS ON MY WAY HOME, THE BRAKE PEDAL PRESSURE SUDDENLY RETURNED. TONIGHT'S EVENT BRINGS BACK MEMORIES OF THE SAME SITUATIONS I EXPERIENCED WITH THIS CAR YEARS AGO. I HAVE ATTACHED A BRIEF INSURANCE SUMMARY ABOUT THE NATURE OF THE CLAIM. I WAS NOT ABLE TO FIND THE POLICE REPORT, BUT MAY BE ABLE TO REQUEST ANOTHER COPY SHOULD YOU WANT IT. COULD THIS PROBLEM ON MY 2007 FORD FOCUS BE RELATED TO NHTSA ACTION NUMBER: PE16017 WHICH DESCRIBES MY ISSUE BUT ON FORD FUSION'S BUILT DURING THE SAME YEAR? PLEASE INVESTIGATE IF SIMILAR OR THE SAME PARTS ARE SHARED BETWEEN THE FOCUS AND FUSION. WHILE TRYING TO SOLVE THIS PROBLEM YEARS AGO, I CAME ACROSS OTHERS EXPERIENCING THE SAME SYMPTOMS.

07/17/2017
Components: POWER TRAIN
Incident Date: 06/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP31N47W******
Summary

IN JUNE 2013, I WAS DRIVING N ON I15 (APPROX 82 MILES FROM HOME. AFTER USING CRUISE CONTROL AROUND 80MPH, THE SPEED LIMIT CHANGED TO 65. AS I TAPPED THE BRAKE TO STOP CC, MY CAR ALMOST STOPPED TO A GRINDING HALT. THE CAR HAD 47000 MILES. AFTER I PANICKED FOR ABOUT A HALF HOUR BECAUSE I AM DISABLED, I FINALLY PUT IT IN D & IT WORKED. WHEN I RETURNED HOME, IT LITERALLY STOPPED PERMANENTLY IN MY DRIVEWAY. I CALLED A TOW TO TAKE TO FORD DEALERSHIP. I PAID FOR THE TOW AND OF COURSE ALMOST $200 TO TELL ME THE TRANSMISSION NEEDED REPAIRED! THIS WOULD COST AROUND $3600! FORD HAS BEEN IGNORING ME FOR YEARS BECAUSE I FEEL THEY SHOULD PAY FOR TOWING, DIAGNOSTICS, REPAIRS AND CAR RENTALS. I HAVE RECEIVED NOTHING. NOT A LETTER FROM THE DEALERSHIP'S OWNER, NOTHING. I BOUGHT THIS CAR WITH EIGHT MILES ON THE ODOMETER & TOOK CARE OF IT SO IT WOULD LAST MANY YEARS. FORD HAS TREATED ME EXTREMELY UNFAIRLY & I'M STILL VERY ANGRY ABOUT THE MONEY I HAD TO SPEND! THANK YOU

07/15/2017
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 06/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34NX7W******
Summary

HAD TO REPLACE THE POWER STEERING UNIT, REPLACED COMPUTER CHIPS STILL COMES ON SAYING CHECK ENGINE, SECTION OF AIR CONDITIONER RUSTED THROUGH, A SMALL LEAK, HAVE TO KEEP GETTING IT RECHARGED.

07/11/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP37N07W******
Summary

THE AIRBAG WARNING LIGHT FOR THE DRIVER'S SIDE AIRBAG ON THE DASHBOARD GOES ON AND OFF AND HAS BEEN DOING THIS FOR THE PAST COUPLE OF YEARS. (I AM NOT SURE EXACTLY WHEN IT BEGAN, SINCE WHEN THE LIGHT WENT OFF, I THOUGHT THE PROBLEM WAS OVER) I HAVE HAD A CAR REPAIR SHOP TRY TO FIX IT SEVERAL TIMES, BUT THE PROBLEM HAS CONTINUED. THE WARNING LIGHT COMES ON AND STAYS ON (IN EVERY SEASON OF THE YEAR) WHEN THE WEATHER IS HUMID OR DAMP AND GOES OFF WHEN THE AIR IS DRIER. THE MECHANICS SAY THE AIRBAG WILL NOT DEPLOY WHEN THE AIRBAG LIGHT IS ON AND THAT I HAVE TO REPLACE THE AIRBAG AT A COST OF AROUND $400. I DO NOT BELIEVE IT IS A TAKATA AIRBAG, BUT AM NOT SURE. STILL, IT IS DEFECTIVE AND I THINK THESE AIRBAGS SHOULD BE INSPECTED IN OTHER FORD FOCUS MODELS IN WHICH THEY ARE INSTALLED. ALSO THE AUTOMATIC DOOR LOCK (LOCKING FROM THE DRIVER'S SIDE FRONT DOOR) STOPPED WORKING FOR THE FRONT PASSENGER'S SIDE DOOR MORE THAN A YEAR AGO. I NOW HAVE TO LOCK AND UNLOCK IT MANUALLY FROM THE INSIDE, REQUIRING THE PASSENGER TO WAIT OUTSIDE THE CAR WHILE I (DRIVER) GET INTO THE CAR AND UNLOCK THE PASSENGER SIDE DOOR. THIS POSES A SAFETY ISSUE FOR THE FRONT SEAT PASSENGER.

06/30/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N27W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING 70 MPH, THE ENGINE STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND IT WAS TOWED TO HIS RESIDENCE. THE DEALER (J.D. BYRIDER LOCATED AT 1801 GORDON HWY, AUGUSTA, GA 30904; (706) 736-5543) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 803-359-4114 AND STATED THAT THERE MAY BE AN OPEN RECALL. THE MANUFACTURER ADVISED THE CONTACT TO CHECK FOR ANY RECALLS BEFORE THEY COULD INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 130,000.

06/18/2017
Components: UNKNOWN OR OTHER
Incident Date: 06/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N47W******
Summary

CAN'T REMOVE KEY CAN'T REMOVE KEY

05/21/2017
Components: AIR BAGS
Incident Date: 04/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP31N07W******
Summary

WHILE DRIVING 70 ON THE TURNPIKE THE DRIVER SIDE SIDE AIRBAG DEPLOYED OUT OF THE SEAT WITHOUT ANY TYPE OF IMPACT OR ACCIDENT CAUSING IT TO DO SO. THE DEPLOYMENT CAUSED NUMEROUS INJURIES. THERE ARE NO SIGNS OF ANY DAMAGE TO THE VEHICLE THAT WOULD HAVE CAUSED THE AIRBAG TO DEPLOY. RESPONDING OFFICERS/DEPUTIES DID NOT FILE A POLICE REPORT BECAUSE THERE WAS NO ACCIDENT. THE FORD COLLISION CENTER CANNOT FIND THE REASON FOR DEPLOYMENT AND THE SENSOR BOX IS BEING SHIPPED TO FORD FOR INVESTIGATION. THE CAR REMAINS I REPAIRED.

04/05/2017
Components: POWER TRAIN,AIR BAGS
Incident Date: 06/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N87W******
Summary

THE AIRBAG LIGHT ON THE DRIVER SIDE CAME ON AND WON'T GO OUT. FORD FOCUS 2007 POWER STEERING MOTOR IS GOING OUT. I HAD MY CAR SERVICED IN 2016 AND FOUND OUT ABOUT THE POWER STEERING WAS GOING OUT . THANKS

03/27/2017
Components: SUSPENSION
Incident Date: 03/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34NX7W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE SLOWING DOWN TO 5 MPH TO APPROACH AN INTERSECTION, THE VEHICLE DROVE OVER A POTHOLE. THE CONTACT LOST CONTROL OF THE VEHICLE, BUT MANAGED TO APPLY THE BRAKES TO STOP THE VEHICLE. THE CONTROL ARM ASSEMBLY WAS RUSTED AND SPLIT IN HALF, THE PLASTIC SHROUD WAS RIPPED, AND THE FENDER ON THE PASSENGER SIDE WAS PUSHED INTO THE FRONT PASSENGER DOOR, WHICH MADE THE DOOR DIFFICULT TO OPEN AND CLOSE. THE VEHICLE WAS TOWED TO A RESIDENTIAL HOME WHERE IT WAS DIAGNOSED. THE INDEPENDENT MECHANIC DETERMINED THAT THE LOWER CONTROL ARM FAILED. THE CONTROL ARM FAILURE WAS REPAIRED BY THE INDEPENDENT MECHANIC. THE CONTACT DID NOT NOTIFY THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000. ..UPDATED 06/08/17 *BF *AS

02/24/2017
Components: ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
Incident Date: 02/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP37N17W******
Summary

THE AIRBAG LIGHT IN THE DASHBOARD STAYS ON ALL OF THE TIME. THE DRIVER AND PASSENGER SEAT BELT COMES UNBUCKLED SOMETIMES FOR NO APPARENT REASON, AND HAS BEEN DOING THIS SINCE I ACQUIRED THE CAR IN 2012.

01/25/2017
Components: AIR BAGS,SEAT BELTS
Incident Date: 01/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N77W******
Summary

THE AIR BAG LIGHT STAYS ON ALMOST ALL THE TIME AND THE PASSAGER SEAT BELT WILL COME UNLASHED AT TIMES, THIS HAS HAPPENED MORE THEN ONCE WITH IN THIS LAST YEAR 2016.

12/29/2016
Components: SERVICE BRAKES
Incident Date: 09/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N87W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOOR BEFORE THE VEHICLE STOPPED. THE FAILURE RECURRED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DEALER WHO STATED THAT THERE WAS NOTHING WRONG WITH THE BRAKES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

12/27/2016
Components: AIR BAGS
Incident Date: 12/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP31N37W******
Summary

SIDE AIRBAG, CONTAINED INSIDE MY SEAT ON MY LEFT SIDE AS I DROVE, INFLATED SUDDENLY AND VIOLENTLY AND UNPROMPTED BY ANY COLLISION EVENT. THE VEHICLE WAS IN MOTION AT THE TIME, TRAVELLING 50 MPH IN A STRAIGHT LINE IN THE CENTER LANE ON AN OTHERWISE EMPTY ROAD.

11/18/2016
Components: AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 11/17/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP34N47W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHEN THE BRAKE PEDAL WAS DEPRESSED AT 30 MPH, THE VEHICLE CONTINUED TO ACCELERATE WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. AFTER THE FAILURE OCCURRED, THE DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000. UPDATED 05/30/17*LJ UPDATED 7/9/18*JB *TR

11/04/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 11/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N97W******
Summary

THE FRONT DRIVER'S SIDE DOOR LATCH MECHANISM WILL NOT CATCH ALL THE TIME AND REQUIRES SEVERAL TIMES SHUTTING THE DOOR BEFORE IT WILL CATCH. ALSO, OCCASIONALLY WHILE DRIVING THE DOOR WILL BECOME UNLATCHED AND OPEN ON ITS OWN. I'VE SEEN MANY COMPLAINTS ABOUT THIS ONLINE AND THERE HAS BEEN A RECALL ON OTHER YEARS WITH THE SAME PART BUT NOT ON THE 2007 FOCUS. *TR

09/22/2016
Components: AIR BAGS
Incident Date: 09/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP36NX7W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS ABLE TO RETRIEVE AN ERROR CODE FOR THE FRONT DRIVER SIDE AIR BAG MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. UPDATED 11/29/16*LJ UPDATED 12/06/16.*JB

08/29/2016
Components: ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER
Incident Date: 11/01/2013
Crash: No
Fire: No
Summary

THE AIR BAG LIGHT INDICATING THAT THE PASSENGER AIR BAG EVEN WHEN THERE'S A PASSENGER ON BOARD WILL INDICATE THE AIRBAG IS OFF. IT HAS BEEN DOING THIS EVERYSINCE I GOT THE CAR 4 YEARS AGO. NOW I HAVE A CHILD AND PEOPLE WHO RIDE IN THE PASSENGER SEAT AND SAFETY HAS BECOME A HUGE CONCERN THERE ARE MANY REPORTS ONLINE OF THIS ISSUE INCLUDING ON HERE. MY FAMILY AND I CANNOT AFFORD TO REPLACE THIS OR FIX THIS OUR SELVES TO MY KNOWLEDGE THE ONLY AFTERMARKET PARTS ON MY CAR OUR THE TIRES AND ALL OF THE MOUNTS. FOR THE ORIGINAL MANUFACTURED MOUNTS FAILED AND BROKE.

06/22/2016
Components: AIR BAGS,SEAT BELTS
Incident Date: 06/01/2016
Crash: No
Fire: No
Summary

FORD HAS PUT OUT A RECALL ON THE AIRBAG SENSOR AND IT'S NOT WORKING SO MY LIGHT FOR MY AIRBAG STAYS ON INDICATING THE AIRBAG IS DISABLED AND I CAN'T AFFORD TO GET IT FIXED AND I'VE READ ONLINE THAT A LOT OF PEOPLE HAVE BEEN COMPLAINING ABOUT THE PROBLEM WITH THE AIRBAG SENSOR NOT WORKING PROPERLY FOR THE 2007 FORD FOCUS YOU NEED TO DO AN INVESTIGATION ON THIS PROBLEM ASAP WHEN I START MY CAR UP THE LIGHT FOR THE AIRBAG POPS ON AND STAYS ON THE WHOLE TIME I'M DRIVING IT IS TOTALLY DISABLED AND THAT'S NOT GOOD AT ALL THERE NEEDS TO BE A RECALL ON THIS ASAP I HAVE GONE TO A LOT OF WEBSITES AND SEEN MANY PEOPLE COMPLAINING ABOUT THIS PROBLEM

06/22/2016
Components: AIR BAGS
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N57W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 124,000.

05/31/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 05/31/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAFP34N67W******
Summary

ON 5/31/16 WHILE DRIVING ON HIGHWAY 13 VEHICLE ACCELERATED ON ITS OWN, GAS PEDAL WENT TO THE FLOOR, BRAKES PEDAL WAS HARD AS A ROCK AND COULD NOT BE DEPRESS TO SLOW VEHICLE DOWN, SHIFTING GEARS CAUSE THE ENGINE TO RACE, PULLING EMERGENCY BRAKE DID NOT SLOW THE VEHICLE DOWN.. MANAGED TO TAKE AN OFF-RAMP OFF THE HIGHWAY, STOPPING THE VEHICLE BY RUNNING INTO SOME HEDGES AND A TREE. OAKLAND POLICE INCIDENT NUMBER IS 162.

04/14/2016
Components: SERVICE BRAKES, AIR
Incident Date: 04/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N37W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,600.

03/13/2016
Components: UNKNOWN OR OTHER
Incident Date: 03/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N97W******
Summary

REAR PASSENGER DOOR NO LONGER LOCKS, EITHER AUTOMATICALLY OR MANUALLY ATTEMPTING TO PRESS THE LOCK LATCH. ISSUE IS THE SAME WITH CHILD LOCK ENGAGED OR DISENGAGED. VEHICLE IS STATIONARY.

03/02/2016
Components: POWER TRAIN
Incident Date: 02/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP37NX7W******
Summary

"TAKATA RECALL" I'M HAVING TRANSMISSION PROBLEMS WITH MY FORD FOCUS WHILE DRIVING, THE TRANSMISSION WILL NOT SHIFT CORRECTLY IN THE HIGHER GEARS, 3RD AND 4TH I HAD IT CHECKED AT A TRANSMISSION SHOP WHO VERIFYED THAT THE COMPUTER TOLD THEM THAT THE HIGHER GEARS WERE AT FAULT. I WOULD LIKE ANY HELP YOU CAN GIVE ME WITH THIS PROBLEM.

02/07/2016
Components: AIR BAGS
Incident Date: 01/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N17W******
Summary

I TOOK AN EXIT OFF THE HIGHWAY AND CAME TO A STOP SIGN. WHEN I TURNED LEFT AT ABOUT 15 TO 20 MPH, I STRAIGHTENED OUT MY VEHICLE, AND AT BETWEEN 25-30 MPH, MY DRIVER'S SIDE AIRBAG DEPLOYED OUT OF MY DRIVER'S SEAT WITHOUT ANY REASON.I DID NOT CRASH INTO ANYTHING NOR DID ANYTHING CRASH INTO ME. THE WEATHER WAS SUNNY, WITH NO PRECIPITATION, AND THE ROADS WERE CLEAR WITH NO ICE OR SNOW. AFTER THE AIRBAG DEPLOYED, THE AIRBAG LIGHT CAME ON. THE MILEAGE WAS 109,812. WHEN I TOOK MY VEHICLE TO THE DEALERSHIP, THEY COULD FIND NO REASON WHY THE AIRBAG DEPLOYED. THEY WANTED ME TO REPLACE MODULES AND SENSORS, TOTALING $2,800. BECAUSE THERE WAS NO COLLISION, MY INSURANCE REFUSED TO HELP. FORD CUSTOMER SERVICE TOLD ME THAT THEY WILL NOT DO ANYTHING BECAUSE IT IS PAST THE DATE OF WARRANTY. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE INVESTIGATED.

02/01/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N07W******
Summary

PROBLEMS WITH CAR ACCELERATING ON ITS OWN, WHEN DRIVING, IT PICKS UP SPEED, RPMS INCREASE AND CONTINUES EVEN WITH FOOT OFF THE GAS PEDAL. HAVE TO HOLD DOWN ON BRAKES AS HARD AS POSSIBLE, WHILE CAR IS STILL ACCELERATING AT SAME TIME SO I WILL NOT CAUSE ACCIDENT. HAVE TO PUT IN PARK- BUT THEN ENGINE REVS UP TO OVER 6RPMS. TOOK BACK TO DEALERSHIP TWICE WITHIN FIRST FEW MONTHS OF PURCHASE. THEY STATED THEY CLEANED AND ADJUSTED THE THROTTLE BODY AND SECOND TIME, THEY STATED THEY TOOK THE COMPLETE THROTTLE BODY ASSEMBLY APART. WITHIN A FEW MONTHS I WAS HAVING SAME ISSUES. WHEN I EXPLAINED HOW UNSAFE I FELT DRIVING THIS CAR, THEY JUST SAID "WELL DONT DRIVE IT". THEY SAID THAT I COULD BRING IT IN AGAIN, BUT WOULD BE CHARGED FOR ANY REPAIRS. IAM NOW FEARFUL EVERY TIME I DRIVE THIS CAR NOW. I NO LONGER DRIVE THE INTERSTATES, STAY ON CITY STREETS, DRIVING SLOWER. AT THIS POINT, I AM READY TO JUST DROP CAR BACK AT LOT AND TAKE MY CHANCES WITH REPERCUSSIONS OF BREAKING A CONTRACT; ITS BETTER THAN RISKING MY LIFE AND OTHERS ON THE ROAD.

01/18/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 01/16/2016
Crash: No
Fire: No
Summary

I AM DRIVING ON THE HIGHWAY, AND THE USED CAR I JUST BOUGHT WITH IN THE LAST WEEK IS SHUDDERING, JERKING, AND SLIP OUT OF GEAR. IT ONLY HAD ONE OWNER, AND A LITTLE OVER 56,000 MILES. NOW I HAVE ONLY PUT 125 MILES ON IT, AND IT DOES THIS. SINCE IT SLOWS DOWN QUICKLY WITH A FIERCE JERK OF THE CAR, I WAS LUCKY AND DID NOT CAUSE AN ACCIDENT BECAUSE OF THE PROBLEM, AND OTHER CARS BEHIND ME SLAMMING ON THERE BRAKES.

01/07/2016
Components: SEATS
Incident Date: 04/01/2015
Crash: No
Fire: No
Summary

THERE IS A NON-ISOLATED SAFETY ISSUE INVOLVING THE SEATS USED IN THE 2007 FORD FOCUS. THERE ARE COUNTLESS FORUM THREADS REGARDING THE POOR BUILD QUALITY OF THE SEATS USED IN THIS PARTICULAR MODEL OF FORD. THE BACK OF THE SEAT FRAME BENDS WITH LITTLE TO NO PRESSURE AND THE CONDITION OF THE SEAT BACK SLOWLY BUT PROGRESSIVELY DETERIORATES. THIS POSES A SERIOUS SAFETY HAZARD IN THE EVENT OF A COLLISION, PARTICULARLY IN AN INCIDENT WHERE MY VEHICLE IS REAR ENDED. NOT ONLY WOULD THE AIRBAGS DEPLOY IN THE WRONG DIRECTION, BUT THE DRIVER WOULD NOT BE PROPERLY PROTECTED IN THE EVENT OF A COLLISION. I SUFFER FROM SEVERE BACK PAIN JUST BY DRIVING THE VEHICLE UNDER NORMAL CONDITIONS, LET ALONE IN THE AFTERMATH OF AN ACCIDENT. THERE IS NO COST EFFECTIVE WAY AND LEGAL WAY TO RESOLVE THIS ISSUE. FORD MOTOR COMPANY SELLS THE OEM SEATS (WHICH ARE ALL PRONE TO SEATBACK FAILURE REGARDLESS) FOR $3,000. THE ONLY OTHER OPTION AVAILABLE TO CONSUMERS IS TO PURCHASE AFTERMARKET SEATS. HOWEVER, IN STATES WHICH REQUIRE ANNUAL VEHICLE INSPECTION STICKERS, THERE IS NO LEGAL WAY TO INSTALL AFTERMARKET SEATS BECAUSE BY DOING SO, AN AIRBAG ERROR LIGHT WILL ILLUMINATE ON THE DASH, THEREBY AUTOMATICALLY FAILING THE CAR'S INSPECTION. THE VEHICLE WAS IN MOTION AT THE TIME OF THE INCIDENT. WHILE SPEAKING TO A REPRESENTATIVE OF THE FORD MOTOR VEHICLE COMPANY, I WAS INFORMED THAT THERE IS "REGRETFULLY, NO RECALLS AT THIS TIME FOR THE ISSUE I WAS EXPERIENCING" AND "THAT THERE IS NO CREDIBLE SAFETY DEFECT INVOLVING THE SEAT."

01/06/2016
Components: SEATS
Incident Date: 04/15/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER SEAT WAS FRACTURED AND LEANED TOWARDS THE FRONT OF THE PASSENGER SEAT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS NOT A SAFETY ISSUE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 92,500.

01/02/2016
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2016
Crash: No
Fire: No
Summary

WE TOOK MY WIFE'S 2007 FORD FOCUS IN FOR OIL CHANGE AND TIRE ROTATION AND THE MECHANIC SAID THAT TIRES NEED TO BE ROTATED ON THE FORD FOCUS'S AT EVERY OIL CHANGE TO HELP WITH THE LIFE BUT FROM WHAT I HAVE READ THAT DOESN'T MAKE ANY DIFFERENCE AT ALL THEY ARE NOTORIOUS FOR WEARING AN RUINING TIRES. SO WHAT IS THE DEAL DO WE HAVE TO HAVE DEEP POCKETS OR BE SITTING ON A PILE OF MONEY TO KEEP REPLACING TIRES OR CAN FORD BE MADE TO HELP COMPENSATE THE CONSUMER'S FOR A PROBLEM THEY CREATED AND ARE JUST LETTING IT GO.

12/26/2015
Components: UNKNOWN OR OTHER
Incident Date: 12/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N47W******
Summary

MY CAR IS HAVING SOME TRANSMISSION PROBLEMS. IT WILL NOT SHIFT INTO A HIGHER SPEED AND WILL NOT GO INTO REVERSE. THE OVERDRIVE OFF LIGHT KEEPS FLASHING EVEN THOUGH I TURNED MY OVERDRIVE ON AND MY CAR ISN'T THAT HIGH IN MILEAGE.

12/24/2015
Components: SUSPENSION,AIR BAGS
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N77W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING OVER 50 MPH, THE VEHICLE BECAME UNSTABLE AND WAS DIFFICULT TO DRIVE IN A STRAIGHT LINE. IN ADDITION, THE AIR BAG SENSOR AND OVERDRIVE SENSOR LIGHTS SUDDENLY ILLUMINATED WHILE OPERATING THE VEHICLE. THE CAUSE OF THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 155,000. UPDATED 02/18/16*LJ

12/16/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3427W3******
Summary

I WAS DRIVING IN THE RAIN WHEN THE INTERNAL LIGHTS STARTED TO FLICKER. THIS WAS FOLLOWED BY THE RADIO SHUTTING OFF, HEADLIGHTS DIMMING BEFORE TURNING OFF, AND WIPER BLADES FAILING. THIS WAS QUITE DANGEROUS AS IT WAS DARK OUT AND RAINING, AND I HAD NO WIPERS OR HEADLIGHTS. FORTUNATELY, I WAS LUCKY ENOUGH TO GET OFF THE ROAD BEFORE THE CAR FAILED ENTIRELY. THE CAR WOULD NOT RESTART, AND I HAD TO GET TOWED TO A MECHANIC. THE MECHANIC DIAGNOSED THE PROBLEM AS A FAULTY ALTERNATOR, WHICH ALSO CAUSED THE BATTERY TO FAIL. THE MECHANIC REPLACED BOTH COMPONENTS FOR $630.80.

11/27/2015
Components: STRUCTURE
Incident Date: 11/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34NX7W******
Summary

REAR DRIVER'S SIDE DOOR LATCH FAILED, CAUSING DOOR TO POP OPEN - THE LATCH HAS A RECALL, BUT ONLY THROUGH 2005 - SAME LATCH IS USED. THE DOOR WILL NOW NOT CLOSE AT ALL. I HAD THE SAME ISSUE ON MY 2003 FOCUS. CAR HAS LESS THAN 70000 MILES ON IT. IF THERE WAS EVER A SAFETY ISSUE NEEDING A RECALL, IT IS DOORS POPPING OPEN ON THEIR OWN.

11/10/2015
Components: STEERING
Incident Date: 03/19/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP34N27W******
Summary

TL* THE CONTACT OWNED A 2007 FORD FOCUS. WHILE DRIVING 20 MPH, THE VEHICLE SUDDENLY BEGAN TO VEER TO THE RIGHT. THE CONTACT'S VEHICLE WAS STRUCK ON THE PASSENGER AND DRIVER SIDE DOORS BY ANOTHER VEHICLE. THE CONTACT LOST CONSCIOUSNESS FOR SEVERAL MOMENTS. THE CONTACT SUSTAINED INJURES TO THE BRAIN, NECK, AND BACK MUSCLES THAT REQUIRED MEDICAL ATTENTION. THE COUNTY DEPUTY DETERMINED THAT THE WHEEL ASSEMBLY HAD COMPLETELY DISCONNECTED FROM THE VEHICLE AND FILED A REPORT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 80,000.

11/07/2015
Components: SERVICE BRAKES
Incident Date: 08/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N57W******
Summary

MY BREAKS FEEL VERY MUSHY. I HAVE TO PUMP MY BREAKS IN ORDER FOR ME TO STOP. I COULD BE DRIVING ON THE HIGHWAY AND NEED TO SLOW DOWN OR COMING TO A COMPLETE STOP WHEN MY BREAKS DON'T RESPOND NORMALLY. WHILE ON HIGHWAY IF I DON'T PUMP BREAKS THE PEDAL JUST GOES TO THE FLOOR. WHEN COMING TO A STOP I HAVE TO PUMP BREAKS TO SLOW DOWN AND HAVE THE PEDAL TO FLOOR IN ORDER TO STOP. IF I COME OFF THE FLOOR JUST SLIGTLY WITH PEDAL THE CAR WILL ROLL FORWARD. VERY SCARY MAY I AD. I AM THE SECOND OWNER AND NOTICED THE PROBLEM THE NEXT DAY AFTER PURCHASE. I HAD THE BREAK PADS AND ROTORS REPLACED AND IT DID NOT FIX THE PROBLEM. THIS IS A DAILY PROBLEM.

11/04/2015
Components: AIR BAGS
Incident Date: 09/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34NX7W******
Summary

MY AIR BAG LIGHTS COMES ON AND OFF. CAR HASNT BEEN WRECKED BUT WHEN LIGHT COMES ON IT WILL STAY ON FOR HALF AND DAY. THESE TWO LIGHTS PASSENGER AND DRIVER WILL COME ON WHILE CAR IS IN MOTION GOING DOWN HIGHWAY.

10/21/2015
Components: POWER TRAIN
Incident Date: 10/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N47W******
Summary

WAS LEAVING WORK PUT THE VEHICLE INTO GEAR AND THE SHIFTER CAME APART IN MY HAND AFTER IT WAS PUT INTO GEAR. WAS NOT ABLE TO PUT THE CAR IN PARK OR TAKE THE KEY OUT OF IGNITION.WHILE I WAS DRIVING.

10/15/2015
Components: SUSPENSION
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N57W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THERE WAS A ABNORMAL NOISE COMING FROM THE FRONT AND REAR PASSENGER SIDE OF THE VEHICLE. THE FAILURE OCCURRED MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THEY WERE RECEIVING A VEHICLE STRUCTURE ERROR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

09/17/2015
Components: POWER TRAIN
Incident Date: 08/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N27W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING AT 60 MPH, THE VEHICLE DECREASED IN SPEED TO 30 MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT A BUSHING FAILED AND NEEDED TO BE REBUILT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000. THE VIN WAS NOT AVAILABLE. UPDATED 01/12/16*LJ

09/05/2015
Components: AIR BAGS
Incident Date: 10/15/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAFP37N67W******
Summary

RAN INTO A GUARD RAIL FRONT ON. AIR BAGS NEVER WENT OFF

08/07/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP31N27W******
Summary

THE HATCHBATCH DOOR WORKED WELL THEN A FEW MINUETS LATER I OPENED IT, IT WILL NOT STAY UP AND SLAMS DOWN THERE WAS NOT INCIDENT OF INJURY IT BUT IS A DANGER IT WILL NOT STAY OPEN.

07/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N77W******
Summary

OUT OF NO WHERE MY BATTERY INDICATOR LIGHT CAME ON. I STOPPED TO GET GAS AND ALL ELECTRICAL COMPONENTS OF THE CAR CUT OFF AND THE CAR DIED. I HAD SOMEONE JUMP ME AND I MADE IT TO MY HOUSE AND IN THE PARKING SPOT AND AS SOON AS I PARKED MY CAR IT DIED AGAIN. I WENT AND BOUGHT A NEW BATTERY ON 6/11/2015 TODAY IS 7/28/2015 AND THE SAME THING HAPPENED AGAIN I HAD THE BATTERY REPLACED A SECOND TIME AND HAD THE CAR TESTED AND FOUND OUT THE ALTERNATOR IS FAILING. I HAVE FOUND MANY MANY COMPLAINTS ABOUT THE ALTERNATOR FAILING AND BELIEVE THIS HAS BECOME A HUGE ISSUE. I HAD MY CHILDREN IN THE CAR WITH VERY HIGH TEMPERATURES OUTSIDE AND THE CAR SHUT OFF. I WILL REPLACE THE UNIT BUT I HAVE SEEN WHERE MANY PEOPLE REPLACED IT MULTIPLE TIMES WITHIN A 2 YEAR SPAN. PLEASE LOOK INTO THIS SITUATION.

07/21/2015
Components: ELECTRICAL SYSTEM,EQUIPMENT
Incident Date: 07/14/2015
Crash: No
Fire: Yes
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE PARKED, THE CONTACT TURNED THE AIR CONDITIONING ON TO LEVELS 3 & 4 AND NOTICED THAT THE AIR WOULD NOT BLOW. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PIGTAIL AND THE SWITCH MELTED TOGETHER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

07/07/2015
Components: AIR BAGS
Incident Date: 05/01/2015
Crash: No
Fire: No
Summary

FOR SOME REASON, MY AIRBAG LIGHT CONTINUES TO STAY ON FOR A FEW DAYS AND THEN MAY GO OFF FOR A DAY BEFORE COMING BACK ON. NO ONE HAS BEEN ABLE TO FIGURE OUT WHEY THIS IS HAPPENING. I WANT TO MAKE SURE THIS IS NOT AN AIRBAG SENSOR ISSUE OR SOMETHING RELATED TO THE RECALL ISSUES WITH TAKATA. THANKS YOU AND PLEASE GET BACK TO ME AS SOON AS YOU CAN.

06/25/2015
Components: AIR BAGS
Incident Date: 06/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34NX7W******
Summary

I AM VERY WORRIED ABOUT AIRBAG LIGHT ON THE DASH WHICH IS PRESENTLY LIT UP SINCE 2012. I TOOK IT TO SEVERAL MECHANICS AND THEY WON'T DO ANYTHING ABOUT SINCE IT IS NOT ON THE LIST. CAN SOMEONE PLEASE CHECK AND MAKE SURE TAKATA HAS NOT EXTENDED TO FORD FOCUS 2007 FOR ME? THANK YOU, SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

06/24/2015
Components: AIR BAGS
Incident Date: 12/06/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAFP34N17W******
Summary

TRAVELING AT 45 MPH, VEHICLE PULLS OUT IN FRONT OF MINE AND MY CAR IMPACTED THE FRONT END OF THEIR VEHICLE. FRONT END OF MY VEHICLE WAS TOTALLY DAMAGED AND AIRBAGS DID NOT DEPLOY BUT AIR BAG LIGHT CAME ON. TOOK TO DEALERSHIP AND HAD FIXED. SIX MONTHS LATER THE AIR BAG LIGHT HAS CAME ON AND STAYS ON. MY MOMS FORD FOCUS HAS NOT BEEN WRECKED OR INVOLVED IN ANY CRASH AND HER AIR BAG LIGHT IS ON AND WONT GOT OFF.

06/07/2015
Components: AIR BAGS,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 05/30/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP34N67W******
Summary

WE WERE DRIVING NORTH AT 50 MPH, MAN GOING EAST ROLLED THROUGH STOP SIGN. HE T-BONED US SQUARE IN BOTH DRIVER SIDE DOORS, ROLLING US OVER TWICE, LANDING BACK ON THE DRIVER SIDE OF THE CAR. OUT OF 7 AIRBAGS ONLY ONE DEPLOYED. THE AIR BAG THAT DEPLOYED WAS ON THE PASSENGER SEAT ON THE OPPOSITE SIDE OF WHERE THE IMPACT OCCURRED. I HAVE THE CAR, IT HAS BEEN UNTOUCHED OTHER THAN TOW TRUCK COMPANY AND IS LOCKED IN MY PARENTS GARAGE, AS WE DON'T KNOW WHAT TO DO WITH IT OR NEXT. WE HAVE TONS OF PICTURES. PICTURES OF THE CAR, THE SCENE, WE HAVE IT ALL. THANK YOU RW

06/02/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/01/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT ALL FOUR DOOR LATCHES BECAME INOPERABLE IN WARM CLIMATES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

06/01/2015
Components: AIR BAGS
Incident Date: 10/24/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAFP34N07W******
Summary

I WRECKED MY CAR AND IN THE ACCIDENT NO AIRBAGS WERE DEPLOYED. LATER AFTER THE LOCAL MECHANIC FIXED THE DAMAGE HE RETURNED THE CAR TO ME AND WITHIN 24 HOURS THE COMPUTER RESET ITSELF AND THE AIRBAG LIGHT CAME ON INDICATING A PROBLEM. THE LIGHT HAS NEVER TURNED OFF EXCEPT WHEN THE CAR IS SHUT OFF AND THE AIRBAGS NEVER HAVE COME OUT.

05/29/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/14/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAFP37N07W******
Summary

1) THE AIRBAG DID NOT DEPLOY IN AN ACCIDENT SEVERAL YEARS AGO ( APPROX. DECEMBER, 2011 - MILEAGE WAS APPROX. 45,000) WHEN THE CAR COLLIDED WITH AN ONCOMING CAR AND WAS DAMAGED ON THE FRONT END AND DRIVER'S SIDE. NO ONE WAS INJURED. DURING THE PAST 2 OR 3 YEARS, I HAVE NOTICED THAT THE DRIVER'S SIDE AIRBAG WARNING LIGHT HAS BEEN GOING ON AND OFF FOR DAYS AT A TIME. IT SEEMS TO BE AFFECTED BY HEAT AND HUMIDITY. IT SEEMS TO GO ON WHEN THE WEATHER IS HUMID AND OFF WHEN THE AIR IS DRY, AT ALL TIMES OF THE YEAR. I AM NOT SURE WHETHER THE AIRBAG WOULD DEPLOY WHEN IT IS NECESSARY. 2) DURING THE PAST YEAR, THE POWER STEERING HAS MAKING A LOUD GRINDING NOISE WHEN I TURN THE STEERING WHEEL EITHER RIGHT OR LEFT. A MECHANIC WHO WORKED ON IT SAID HE PUT A CLAMP ON IT AND REFILLED THE STEERING FLUID, WHICH HELPED FOR A FEW WEEKS, BUT THE PROBLEM HAS RETURNED. SO FAR THE STEERING HAS WORKED WELL, BUT I'M CONCERNED THAT POWER STEERING IS DEFECTIVE AND WEARING OUT TOO SOON.THE MECHANIC SAID IT WAS SAFE TO DRIVE.

05/12/2015
Components: AIR BAGS
Incident Date: 03/27/2015
Crash: Yes
Fire: No
Summary

I WAS DRIVING SOUTH IN THE LANE 2. THE OTHER DRIVER WAS DRIVING NORTH IN THE FIRST LANE. THE OTHER DRIVER WAS ATTEMPTING A LEFT TURN SHE COULD NOT SEE PAST TRAFFIC IN THE SOUTH FIRST LANE SO SHE CONTINUED TO TURN. I THEN T-BONED THE OTHER DRIVE. SHE WAS CITED AT FAULT FOR FAILING TO YIELD THE RIGHT OF WAY. MY AIR BAGS ATTEMPTED TO DEPLOY BUT THEY DID NOT

04/29/2015
Components: AIR BAGS
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34NX7W******
Summary

SPRING BROKE ON AIR BAG FOR NO REASON. LIGHT DID COME ON AND OFF IN THE DASH BOARD. I' M WRITING THIS TO INFORM THE BOARD THAT THIS SEEMS TO BE AN ADDITIONAL PROBLEM WITH THESE AIRBAGS. FURTHERMORE I FEEL IT SHOULD NOT BE THE RESPONSIBILITY OF THE CONSUMER TO PAY FOR THE REPAIR FOR THE AMOUNT OF FOUR HUNDRED A D FIFTY DOLLARS.. *TR

04/23/2015
Components: AIR BAGS
Incident Date: 04/23/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 1FAHP34N67W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE AIR BAGS INADVERTENTLY DEPLOYED WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS BLACK SMOKE AND FUEL FUMES EMITTING INTO THE VEHICLE. AS A RESULT, THE CONTACT WAS UNABLE TO BREATH PROPERLY AND HIS EARS WERE RINGING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

04/06/2015
Components: AIR BAGS
Incident Date: 03/01/2015
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNED A 2007 FORD FOCUS. WHILE DRIVING AT 35 MPH, THE CONTACT CRASHED AND REAR ENDED ANOTHER VEHICLE DUE TO RAINY CONDITIONS. THE AIR BAG DID NOT DEPLOY AND THE VEHICLE WAS DESTROYED. THE PASSENGER SUSTAINED A HEAD INJURY AND MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 78,000.

03/23/2015
Components: STRUCTURE
Incident Date: 09/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N67W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER SIDE DOOR UNLATCHED INDEPENDENTLY WHILE DRIVING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

03/22/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N27W******
Summary

THE FUEL GAUGE DOESN'T READ CORRECTLY AND COULD RESULT IN THE CAR RUNNING OUT OF GAS LEAVING SOMEONE STRANDED. *TR

03/17/2015
Components: SEAT BELTS
Incident Date: 12/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N17W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE OPERATING THE VEHICLE WITH THE DRIVER SIDE SEAT BELT SECURED, THE SEAT BELT UNLATCHED INDEPENDENTLY LEAVING THE DRIVER UNSECURED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

02/23/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 11/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N07W******
Summary

MY GAS PEDAL IS STICKING. I NOTICE THIS IN 2014 WHEN IT GOT COULD AND NOW IT IS DOING THE SAME THING NOW , EVEN WHEN IT IS NOT COLD. *TR

02/19/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 12/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N07W******
Summary

ANYTIME THE TEMPERATURE BECOMES COLD OUT, THE GAS PEDAL WILL NOT BUDGE; NO MATTER HOW HARD YOU STOMP ON IT. MY REMEDY HAS BEEN TO TURN THE FLOOR BOARD HEATER ON FULL BLAST FOR ABOUT 20 MINS.; IF I AM LUCKY, THIS WILL RELEASE THE PEDAL AND I AM ABLE TO PUSH IT DOWN TO ACCELERATE. (THIS PROBLEM ONLY HAPPENS WHEN IT IS COLD OUT SIDE, I HAVE NOT EXPERIENCED IT DURING THE WARM MONTHS; AS OF YET.) I BOUGHT MY VEHICLE AT MARSHAL MIZE FORD, HIXSON, TN, SO I PHONED THEM REGARDING THE ISSUE AFTER I READ THE NC CONSUMER.ORG REPORT AND GAVE THEM THE CONSUMER SATISFACTION PROGRAM 13N03 INFORMATION. THE REPLY I RECEIVED WAS, "THERE IS NO RECALL ON YOUR VEHICLE. HOWEVER; IF YOU BRING IT IN, WE COULD FIND OUT EXACTLY WHAT THE ISSUE IS BUT YOU WILL BE CHARGED A DIAGNOSTIC FEE. IF THE THROTTLE ASSEMBLY IS THE PROBLEM, IT WILL BE AROUND $304 PLUS LABOR." *TR

02/18/2015
Components: AIR BAGS
Incident Date: 01/15/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAFP31N17W******
Summary

TL* THE CONTACT OWNED A 2007 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS INJURED, BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000. THE VIN WAS UNAVAILABLE. UPDATED 4/15/15*CN UPDATED 9/22/2017*CN

01/19/2015
Components: AIR BAGS,STRUCTURE
Incident Date: 01/19/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAFP37N67W******
Summary

WAS DRIVING DOWN THE ROAD AT THE POSTED SPEED LIMIT OF 35 MPH. HIT A PATCH OF ICE ON THE UNTREATED ICY ROADS IN GLOCESTER RI . CAUSED ME TO INCREASE SPEED WHILE SPINNING IN CIRCLES . ENDED UP HITTING A TREE WITH THE FRONT QUARTER PANEL ON THE PASSENGER SIDE DESTROYED EVERYTHING ON THAT SIDE UNDER THE HOOD AND THE CHASIE IN THE FRONT!! NEXT I SPUN AGAIN HITTING THE FRONT BUMPER ON THE RIGHT SIDE! AIR BAGS NEVER DEPLOYED AND THEY SHOULD HAVE AT THE SPEED AND VELOCITY THE CAR HIT THE TREE AT! *TR

01/10/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 07/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N77W******
Summary

THE VEHICLE KEY IS STUCK IN THE IGNITION WHICH MAKES IT EASIER FOR CAR THEFT TO OCCUR. THERE IS NO WAY OF GETTING THE VEHICLE KEY OUT YOURSELF. THE VEHICLE STARTS, BUT WHEN YOU TURN IT OFF, THE KEY REMAINS STUCK IN THE VEHICLE IGNITION. *TR

01/07/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 11/24/2014
Crash: No
Fire: No
Summary

MY THROTTLE HAS STUCK OPEN ON MY FORD FOCUS HATCHBACK SEVERAL TIMES SINCE RIGHT BEFORE THANKSGIVING. IT IS BEING CHECKED AT MY DEALERSHIP CURRENTLY, AND WAS CHECKED AFTER THANKSGIVING FOR ANY PROBLEMS, BUT THEY WERE UNABLE TO FIND ANYTHING MECHANICALLY WRONG. THE PROBLEM WENT AWAY DURING WARMER WEATHER, BUT HAS SINCE RETURNED. *TR

01/05/2015
Components: SUSPENSION
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N87W******
Summary

WHILE DRIVING ON SNOW FOR THE FIRST TIME WITH THIS VEHICLE, I EXPERIENCED SIGNIFICANT AND EXTREMELY DIFFICULT TO CONTROL FISHTAILING OF THE REAR END. I HAVE SIGNIFICANT EXPERIENCE DRIVING IN THE SNOW, THE TIRES ARE IN EXTREMELY GOOD CONDITION AND THE VEHICLE WAS CHECKED PRIOR TO THE TRIP. THE PROBLEM IS NOT WITH THE TIRES OR MAINTENANCE. THE PROBLEM IS WITH THE DESIGN OF THE SUSPENSION. AFTER THE INCIDENT, A QUICK INTERNET SEARCH REVEALS THAT THIS IS A KNOWN PROBLEM WITH THE FORD FOCUS OF THIS VINTAGE. IT IS BEYOND BELIEF THAT FORD IS UNAWARE OF THE PROBLEM. THE VEHICLE IS DEFECTIVE AND UNSAFE. WE WERE LUCKY TO KEEP THE VEHICLE UNDER CONTROL AND GET OFF THE ROAD ALIVE. ATTEMPTS TO CONTACT FORD DIRECTLY HAVE PROVEN UNSUCCESSFUL. *TR

11/19/2014
Components: ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 10/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N87W******
Summary

REAR TAILLIGHT BULB BLOWS OUT AS IF AN ELECTRICAL SHORT IN WIRING. BULB WILL LOOK BLACK, EVEN THE SOCKET HAS BLACK DISCOLORATION. THIS HAS BEEN AN ON-GOING PROBLEM SINCE WE PURCHASED CAR IN 2009 WITH BOTH THE LEFT AND RIGHT REAR TAIL LIGHTS. TO DATE I HAVE REPLACED ABOUT 15-20 BULBS TO THE EXTENT I PURCHASED TWO (2) BOXES OF BULBS A SOCKET WRENCH AND CORRECT SOCKET TO KEEP IN CAR TO REPLACE BULBS EACH TIME IT HAPPENS.

11/17/2014
Components: AIR BAGS
Incident Date: 06/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N17W******
Summary

WARNING LIGHT ON DASH FOR PASSENGER AIRBAG POPS ON AT TIMES. THE INDICATOR IN THE MIDDLE OF THE CONSOLE WILL ALSO LIGHT UP AS IF SOMEONE IS IN THE SEAT. THE WARNING LIGHT WILL STAY LITE FOR DAYS AND AT TIMES WEEKS AND THEN JUST GO OFF. I'VE ATTEMPTED TO RESET AS THE OWNER MANUAL EXPLAINS TO , BUT IT HASN'T WORKED. I'VE TAKEN IT TO A MECHANIC (FIRESTONE) TO INQUIRE OF ISSUE. I WAS TOLD IT MAYBE ELECTRICAL. I'VE EVEN TAKEN TO A DEALERSHIP'S AUTO REPAIR DEPARTMENT AND WAS TOLD THE SAME THING. 99% OF TIME SINCE I'VE OWNED THIS VEHICLE NO ONE HAS RIDDEN IN MY PASSENGER FRONT SEAT. SO THIS CONCERNS ME BECAUSE IF SOMETHING HAPPENS WHAT IF THE AIRBAG, WHICH SEEMS TO BE FAULTY, DOESN'T DEPLOY. *TR

11/17/2014
Components: AIR BAGS
Incident Date: 11/23/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP34N17W******
Summary

VEHICLE WAS INVOLVED IN A CAR ACCIDENT. I WAS SITTING AT A RED LIGHT WHEN I WAS STRUCK FROM THE REAR BY ANOTHER VEHICLE WHO FAILED TO STOP IN TIME. THE VEHICLE THAT IMPACTED HIT MY CAR WAS GOING A SPEED OF 50MPH. MY AIRBAG DID NOT DEPLOY. MY 2007 FORD WAS PUSHED A FEW FEET. 3 WKS OF REPAIR WORK WAS REQUIRED TO THE REAR OF MY VEHICLE. I UNDERWENT FOUR MONTHS OF PHYSICAL THERAPY FOR NECK AND BACK PROBLEMS THAT I STILL DEAL WITH TODAY. I DON'T UNDERSTAND WHY MY AIRBAG DIDN'T DEPLOY. BECAUSE THE VEHICLE THAT HIT ME REALIZED THE LIGHT WAS RED AND I STOPPED, HE WAS ABLE TO TURN HIS VEHICLE A BIT TO USE THE IMPACT OTHERWISE THIS WOULD HAVE BEEN MUCH WORSE. *TR

11/13/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/13/2014
Crash: No
Fire: No
Summary

WIRING INSIDE OF BOOT TO THE HATCHBACK (LIFTGATE), POWERING THE THIRD BRAKE LIGHT, LOCK FOR HATCHBACK, AND REAR WIPER IS BROKEN CAUSING SHORTS. *TR

10/29/2014
Components: AIR BAGS
Incident Date: 10/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N77W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG WIRING AND CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. ..UPDATED 12/02/14 *BF UPDATED 01/07/15*JB

10/25/2014
Components: AIR BAGS
Incident Date: 10/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N67W******
Summary

IS MY AIR BAG FOR MY CAR ON THE RECALL LIST?

10/24/2014
Components: AIR BAGS
Incident Date: 10/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N17W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A MECHANIC FOR A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY HAD INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS REGARDING THE AIR BAG. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

10/21/2014
Components: AIR BAGS
Incident Date: 04/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N17W******
Summary

JUST AS A PREFACE, I SENT THIS SAME DESCRIPTION OF MY AIRBAG PROBLEM TO FORD AND THEY WERE UNWILLING TO HELP IN ANY WAY. I PURCHASED MY USED 2007 FORD FOCUS FROM A BEASLEY FORD DEALERSHIP IN JUNE 2010. NOT EVEN ONE YEAR AFTER I PURCHASED THE VEHICLE IN APRIL 2011, I WAS DRIVING DOWN THE ROAD AND THE AIRBAG LIGHT STARTED TO FLICKER. SHORTLY AFTER, IT JUST STAYED ON. I NOTICED THAT THE CENTER DASH PASSENGER AIRBAG LIGHT, THE ONE THAT SENSES A SITTING PASSENGER, WAS ALSO FLICKERING FROM TIME TO TIME AND WOULD SPORADICALLY COME ON OR OFF. IN MAY 2010, I CALLED BEASLEY FORD AND THE WOMAN SAID THAT IT WOULD BE $88.00 TO DIAGNOSE THE AIRBAG LIGHT AND THAT MY VEHICLE WAS NOT COVERED UNDER ANY WARRANTY FOR THIS MATTER. I TOOK MY CAR IN FOR AN OIL CHANGE AND DECIDED TO SPEND THE $88 DOLLARS TO HAVE THE AIRBAG LIGHT DIAGNOSED. I WAITED FOR AN HOUR AND FORTY-FIVE MINUTES. I WAS CALLED TO THE SERVICE CENTER. THE TECHNICIAN TOLD ME THAT HE NEEDED ANOTHER TWO HOURS WITH MY CAR TO DIAGNOSE THE PROBLEM. HE HAD ALREADY SPENT ONE HOUR TRYING TO DIAGNOSE THE PROBLEM AND HE WAS ABLE TO NARROW IT DOWN TO 3-4 POSSIBLE CAUSES. I WAS TOLD THAT IT WOULD BE ANOTHER $88.00 PER HOUR, TOTALING $167.00, JUST TO FIGURE OUT WHAT IS WRONG WITH THE AIRBAG. I TOLD THE SERVICE REPRESENTATIVE THAT I CALLED AND THE WOMAN SAID IT WAS $88 DOLLARS AND NEVER TOLD ME IT WAS $88 DOLLARS PER HOUR. I WAS THEN TOLD THAT AFTER THE DIAGNOSIS, I WILL HAVE TO PAY FOR PARTS, WHICH COULD BE UPWARDS OF $617.00 IF THE AIRBAG NEEDS TO BE REPLACED, PLUS LABOR. FRUSTRATED AND COMPLETELY SHOCKED, I CAME HOME AND CHECKED TO SEE IF THE AIRBAG WAS AN ONGOING PROBLEM FOR OTHER FORD FOCUS OWNERS. I READ ABOUT HUNDREDS OF OTHER INDIVIDUALS WHO HAVE HAD THE SAME ISSUE WITHIN THE YEARS 2005-2007. ONE OF THE MAIN REASONS WHY I AM WRITING IS BECAUSE IF THIS ISSUE HASN'T BEEN LOOKED INTO, I THINK IT SHOULD BE. *TR

10/02/2014
Components: SUSPENSION,AIR BAGS,STRUCTURE,WHEELS
Incident Date: 10/19/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAFP34NX7W******
Summary

FRONT LEFT TIRE BLEW CAUSING TO LOOSE CONTROL OF THE CAR IT WENT OFF ROAD AND SLAMMED INTO A DITCH. FRONT BUMPER AND QUARTER PANEL DAMAGE, FRONT AXLE BROKE, RIMS DENTED, SUSPENSION NEEDS TO BE REPLACED TO NAME A FEW. ALMOST 5000.00 IN DAMAGE. PERSON JERKED FORWARD ENOUGH TO HAVE CUTS IN THE CHEST/SHOULDER BY THE SEAT BELT YET THE AIRBAG DID NOT DEPLOY. *TR

09/27/2014
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/11/2012
Crash: No
Fire: No
Summary

DASHBOARD EXTREME HEAT. WIRING FOR AIRBAG SWITCH NO LONGER WORKS. AIRBAG LIGHT STAYS ON. SWITCH ON DASH NO LONGER WORKS. *TR

09/19/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP36N57W******
Summary

REAR DRIVER SIDE DOOR DOES NOT LOCK EVEN WHEN BUTTON IS PRESSED MANUALLY OR THE REMOTE IS USED. DEFECTIVE PART. EXTREMELY DANGEROUS FOR CHILDREN TO SIT IN THE BACK SEAT AS DOOR WILL NOT LOCK OR CHILD PROOF LOCK WILL NOT ENGAGE. DOOR CAN BE OPENED WHILE CAR IS IN MOTION. . *TR

09/16/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 11/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34NX7W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE REAR DOOR LATCHES FAILED TO LATCH. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

09/15/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N67W******
Summary

BATTERY LIGHT LIGHTENED, ABS LIGHT CAME ON, ALL THE INSTRUMENT PANEL LINES WENT TO ZERO, CAR JERKED A FEW TIMES, THEN DIED. TRIED TO START IT AND JUST CLICKED, GOT A JUMP START AND GOT IT HOME. BROTHER CHECKED IT OUT, FIXED ALTERNATOR. NOW IT IS ALMOST A MONTH LATER AND SAME THING. *TR

08/14/2014
Components: AIR BAGS
Incident Date: 06/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N97W******
Summary

IN THE NEWS REPORTS SHOW OF HOW AT HIGH TEMPERATURES THESE AIRBAGS IMPLODE FOR NO REASON. AT 90F TRAVELING 30 MPH UP THE HILL THE SIDE AIRBAGS EXPLODED WITHOUT THE VEHICLE HITTING ANYTHING. CAR WAS TAKEN TO THE LOCAL FORD DEALER. THE LOCAL DEALER HAD CALLED FORD CORP. FORD MOTOR CO DIDN'T WANT TO TAKE RESPONSIBILITY FOR THE REPAIRS AS THIS SHOULD BE AT LEAST COVERED UNDER LEMON REGULATION OR AT MOST $100 DEDUCTIBLE FROM MY FORD ESP EXTENDED PLAN. THEY MADE A LOT OF EXCUSES&NEGLECTED TO FIX IT. THEY REMAINED INDIFFERENT. I TRIED TO CALL FORD'S CUSTOMER SERVICE MANAGER FOR THE WEST TERRITORY. THE PERSON WOULD NOT FIX THE CONCERN NOR GIVE AUTHORIZATION TO THE LOCAL FORD DEALER. I LEFT SEVERAL VOICE MAILS AT [XXX] WITH NO RESPONSES. THERE HAS BEEN A LOT OF COMPLAINTS. HERE'S ONE EXAMPLE HTTP://WWW.WPTV.COM/MONEY/CONSUMER/BMW-CHRYSLER-FORD-HONDA-MAZDA-NISSAN-AND-TOYOTA-AIRBAG-RECALL-EXPANDS-TO-SEVEN-CAR-COMPANIES. OTHER EXAMPLES WERE ARTICLES OF HOW CAR COMPANIES DON'T WANT TO RECALL THESE AIRBAG ISSUES BECAUSE IT HAS COSTLY REPAIRS. THE 2008 FORD FOCUS HAD AIRBAG PROBLEMS. I WOULD LIKE FOR THIS TO BE LOOKED AT. IT SEEMS LIKE FORD HAS GIVEN THE LOCAL DEALER A HARD TIME&DOESN'T WANT TO TAKE RESPONSIBILITY WITH WHAT THEY HAD SOLD. FOR PRIVACY REASONS AS THIS MAY BECOME PUBLISHED I'M WITHHOLDING PERSONALLY IDENTIFIABLE INFORMATION. IF YOU WOULD LIKE TO CONTACT ME DIRECTLY NHTSA WE CAN REVIEW THIS...UPDATED 09-15-14 *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/29/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,SEAT BELTS
Incident Date: 12/04/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N07W******
Summary

I BOUGHT A FORD FOCUS 2007 CAR WHICH IS A LEMON BUT DIDN'T FALL UNDER THE ORIGINAL LEMON LAW DUE TO THE FIRST TRANSMISSION NOT GOING UNTIL 16 MONTHS. THIS CAR CURRENTLY HAS HAD A TOTAL OF 5 TRANSMISSIONS PUT IN WITH THE LAST ONE IN OCT 2013. WITH THE ONE TRANSMISSION- FLUID LEAKED ALL OVER MY DRIVEWAY WHEN I BROUGHT THE CAR BACK HOME FROM THE SHOP APRIL 11, 2011. THE NEXT MORNING I TOOK GARBAGE DOWN- DIDN'T SEE IT, FELL & BROKE MY WRIST TFCF TEAR, SUBSEQUENTLY RESULTING IN SURGERY & THE LOSS OF MY JOB AS WELL AS MUCH PAIN WHEN I NEVER HAD AN ARM ISSUE IN MY LIFE. ONE TRANSMISSION ONLY LASTED 6 WEEKS TOTAL. THE FIRST TRANSMISSION WAS AT AROUND 20-22,000 MILES. THIS BRAND NEW CAR DID NOT PASS MY FIRST PA INSPECTION-WHAT NEW CAR DOESN'T PASS AN INSPECTION? CAR WAS BOUGHT BRAND NEW & ONLY HAS 137,000 MILES CURRENTLY AFTER 7 YEARS. DRIVING DOWN THE ROAD, THE SEATBELTS WILL JAM OR COME UNDONE & OFF FOR NO REASON, HEADLIGHTS WILL COME ON & OFF AT TIMES, THE LIGHTER SWITCH ALMOST CAUGHT ON FIRE, WHEN THE CAR BATTERY WAS JUMPED IT MELTED SOME PLASTIC ON THE CAR, THE AIR BAGS SHOW AS BEING OFF ALL THE TIME AND NUMEROUS SAFETY ISSUES. WE HAVE CALLED FORD SO MANY TIMES INCLUDING AT THE VERY BEGINNING WHEN ALL THE PROBLEMS BEGAN & THEY HAVE REFUSED TO ACKNOWLEDGE OR HELP US. THEY (FORD CUSTOMER SERVICE) HAVE BEEN TERRIBLE TO WORK WITH-LACKING CARE/COMPASSION IN REGARDS TO OUR VEHICLE & SITUATION. WE WERE FORCED TO KEEP THE VEHICLE SINCE WE TOOK OUT A LOAN ON IT. I PAID $18,000 FOR THIS CAR BRAND NEW AND IT HAS BEEN NOTHING BUT A NIGHTMARE. THIS VEHICLE IS AN ACCIDENT WAITING TO HAPPEN & A HEALTH HAZARD. SOMEONE BESIDES MYSELF IS GOING TO BE SERIOUSLY INJURED DUE TO THE SAFETY. I WILL NOT BUY A FORD EVER AGAIN. *JS

07/25/2014
Components: POWER TRAIN
Incident Date: 07/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP36N77W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING UP AN INCLINE AT APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE ENGINE POWER DECREASED WITHOUT WARNING AND THE ENGINE REVVED RAPIDLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION GASKET NEEDED TO BE REPLACED. THE VEHICLE REMAINED AT THE DEALER FOR FIFTEEN DAYS WHILE WAITING ON THE REPLACEMENT PART TO BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. UPDATED 02/02/15*LJ UPDATED 08/24/2017*CT

07/23/2014
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 07/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N47W******
Summary

WHILE ATTEMPTING TO STOP THE VEHICLE, THE THROTTLE STUCK OPEN AND THE ENGINE RAN OVER 2,000 RPM. IT WAS DIFFICULT TO STOP AND ALMOST CAUSED THE CAR TO REAR END STOPPED TRAFFIC. *TR

07/09/2014
Components: SUSPENSION,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
Incident Date: 08/18/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP32N58W******
Summary

SOMETHING IN THE CAR MAKES A SQUEAKY NOISE AIR CONDITIONER GAVE OUT. *TR

06/13/2014
Components: STEERING,EXTERIOR LIGHTING,STRUCTURE,FUEL/PROPULSION SYSTEM
Incident Date: 06/08/2011
Crash: No
Fire: No
Summary

MY AIR CONDITIONER QUIT WORKING TO SOON ONLY ABOUT 4 YEARS OLD AT THE TIME WAS TOLD BY MECHANIC THAT MY COMPRESSOR WAS OUT COMPLETLY. I ALSO HAVE CHANGED MY LOW BEAM HEAD LIGHT ABOUT 4 TIMES WHY? ANOTHER PROBLEM I HAVE IS MY REAR END TIRES KEEP WEARING OUT WAY FASTER THAN THE FRONT TIRES WHY? ALSO WHILE I DRIVE MY CAR SQUEAKS THE NOISE COMES FROM MY DASH AND UNDER MY DASH MORE SO WHEN I DRIVE SLOWER LIKE AROUND TOWN ALSO WHY? *JS

06/11/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/06/2014
Crash: No
Fire: No
Summary

I WAS LEAVING THE STORE WHEN I FELT MY CAR SLIP A LITTLE BUT DIDN'T THINK MUCH OF IT. THEN A FEW MOMENTS LATER THE CHECK ENGINE LIGHT CAME ON AND THE OVER DRIVE STARTED BLINKING OFF AND THE CAR WENT TO REDUCED POWER MODE. I TOOK IT TO O'REILLY'S THEY PLUGGED IT IN AND SAID IT WAS THE SHIFT SOLENOID E. TOOK IT TO ANOTHER PLACE AND THEY TALKED ABOUT JUST REPLACING THE WHOLE TRANSMISSION!! THE CAR ONLY COST ME $5400 WHY WOULD I PAY 4K FOR A TRANSMISSION!! WHY HAS THERE NOT BEEN ANY RECALLS ON THIS YET I HAVE SEEN SO MANY PEOPLE SAY THE SAME THING WITH NEW CARS AND LESS MILES THEN MINE, WHAT IS FORD DOING???......NOTHING!! BUILT FORD TOUGH MY [XXX]!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

06/06/2014
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 01/06/2014
Crash: No
Fire: No
Summary

WHEN I FIRST NOTICED, IT WAS AROUND THE 45 MPH WHEN I FELT THE JERKING OF THE VEHICLE. AS TIME WENT ON IT STARTED TO DO THAT AT 35 AND (SOMETIMES OR) 45 MPH. THIS PAST TUESDAY 3RD OF JUNE 2014 IT STARTED TO DO THIS AT 15, 25, 35, AND 45 MPH FROM SITTING AT THE RED LIGHT AND MOVING FORWARD. AFTER GETTING A TUNE-UP.. IT IS A LITTLE BETTER BUT IT STILL DOES THAT AT 35 AND SOME TIMES AT 45. *TR

05/31/2014
Components: AIR BAGS
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N87W******
Summary

AIR BAG WARNING LIGHT INTERMITTENTLY APPEARS AND FAILS TO EXTINGUISH AT STARTUP. VEHICLE PURCHASED FROM BELL FORD IN PHOENIX AZ. HAD BATTERY & ALTERNATOR FAIL ON FREEWAY IN PHOENIX PRIOR TO 2012 YET AFTER 2010. SAME VEHICLE REQUIRED NEW BATTERY AND ALTERNATOR AT PEP BOYS PASADENA TEXAS APPROX. 2011-2012 AND MULTIPLE BATTERY CHANGES IN 2014. LATEST NEWS IS THAT NEGATIVE BATTERY CABLE SHOWS CORROSION NEAR TERMINAL. SEE ALSO DATE COMPLAINT FILED: 05/27/2014 COMPONENT(S): ELECTRICAL SYSTEM , EXTERIOR LIGHTING , VEHICLE SPEED CONTROL DATE OF INCIDENT: 08/24/2013 NHTSA ID NUMBER: 10594425 REF. HEAVIER GAUGE CABLE ON 2008 THAN 2007, P/N 14300A,14300B (MFR.) *TR

05/29/2014
Components: AIR BAGS
Incident Date: 02/28/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP34N97W******
Summary

I WAS HIT IN A HEAD-ON COLLISION BY ANOTHER CAR ON FEB. 28, 2013. THE CAR WAS TOTALED, BUT THE AIR BAG FAILED TO DEPLOY. I REPORTED THE PROBLEM TO FORD AND AFTER REQUESTING THAT I SEND THEM PICTURES OF THE CAR, THEY CONCLUDED THAT THEY WERE NOT RESPONSIBLE FOR MY INJURIES. I HAD PREVIOUSLY OWNED SEVERAL FORD VEHICLES, AND CONVINCED MY DAUGHTER THAT IT WAS A GOOD DECISION TO PURCHASE A BRAND NEW FORD. UNFORTUNATELY, SHE WAS DISAPPOINTED BECAUSE THERE WERE PROBLEMS WITH THE VEHICLE FROM THE TIME SHE GOT IT. THE CD PLAYER BROKE WHILE IT WAS UNDER WARRANTY, BUT THEY TOLD HER AT THE DEALERSHIP THE $750.00 CD PLAYER WOULD BE COVERED UNDER THE WARRANTY, BUT SHE'D HAVE TO PAY $150. FOR THE LABOR. THE AIRBAG LIGHT ON THE PASSENGER RARELY LIT UP WHEN SOMEONE WAS IN THE PASSENGER SEAT, BUT THEY TOLD ME IT WAS FINE. JUST LIKE SOME OF THE OTHER REPORTS I'VE HEARD, IT HAD STARTED MAKING STRANGE NOISES LONG BEFORE THE ACCIDENT, BUT WE WERE UNABLE TO FIND OUT WHAT THE CAUSE WAS. BEFORE THE CAR WAS 5 YEARS OLD, I HAD REPLACED THE ALTERNATOR, SHOCKS, A/C COMPRESSOR, AND I CAN'T SAY HOW MANY TIMES I HAD TO REPLACE THE BRAKES. *TR

05/27/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
Incident Date: 08/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N87W******
Summary

NHTSA 10023297 CONTENTS RE: NEGATIVE BATTERY CABLE CORROSION, SUBSEQUENT HEAVIER GAUGE REF. P/N 14300 / 14301 OEM HISTORY OF ALTERNATOR/BATTERY REPLACEMENT BEYOND NORMAL DUE TO CORROSION OF CABLING FOIA THE FREEDOM OF INFORMATION ACT, OR FOIA (5 U.S.C. 552, AS AMENDED), GENERALLY PROVIDES ANY PERSON WITH THE STATUTORY RIGHT, ENFORCEABLE IN COURT, TO OBTAIN ACCESS TO GOVERNMENT INFORMATION IN EXECUTIVE BRANCH AGENCY RECORDS. THIS RIGHT TO ACCESS IS LIMITED WHEN INFORMATION IS PROTECTED FROM DISCLOSURE BY ONE OF FOIA?S NINE STATUTORY EXEMPTIONS. FEDERAL REGISTER PUBLICATIONS, INCLUDING THE FEDERALREGISTER.GOV WEBSITE AND THE VARIOUS EDITIONS OF THE DAILY FEDERAL REGISTER, THE CODE OF FEDERAL REGULATIONS (CFR), FEDERAL REGISTER/CFR INDEXES, AND THE PUBLIC LAWS POSTED ON THE FEDERAL DIGITAL SYSTEM (FDSYS.GOV) ARE NOT SUBJECT TO THE REQUEST FOR RECORDS PROVISIONS OF THE FOIA. UNDER THE FOIA, OUR PUBLICATIONS ARE MADE AVAILABLE TO THE PUBLIC THROUGH NUMEROUS SOURCES, INCLUDING THIS WEBSITE, GPO?S FDSYS.GOV WEBSITE, THE GPO BOOK SALES PROGRAM, AND NEARLY 1,250 GOVERNMENT DEPOSITORY LIBRARIES LOCATED THROUGHOUT THE NATION. FOR MORE INFORMATION, SEE THE NATIONAL ARCHIVES AND RECORDS ADMINISTRATION FREEDOM OF INFORMATION ACT REFERENCE GUIDE. THIS GUIDE PROVIDES INSTRUCTIONS FOR OBTAINING INFORMATION FROM US (FOR BOTH OPERATIONAL AND HISTORICAL RECORDS) USING THE FREEDOM OF INFORMATION ACT. LEARN MORE ABOUT OUR FOIA REGULATIONS (36 CFR 1250). READ THE TEXT OF THE FREEDOM OF INFORMATION ACT (5 U.S.C. 552). *TR

05/25/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 05/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34NX7W******
Summary

WHILE I WAS DRIVING MY 2007 FORD FOCUS, I NOTICED THAT IT WAS MAKING UNUSUAL NOISES BUT DIDN'T THINK ANYTHING OF IT UNTIL THE NOISES GREW PROGRESSIVELY LOUDER AND MORE ALARMING. INITIALLY I THOUGHT THAT I WAS PERHAPS IN THE WRONG GEAR SO WHEN I CAME TO A STOP LIGHT, I PUT MY CAR IN PARK AND TURNED IT OFF, THEN BACK ON AGAIN. THAT SEEMED TO ALLEVIATE THE SOUNDS MOMENTARILY AND I DROVE A DISTANCE BEFORE THE SOUNDS STARTED TO OCCUR AGAIN. AS I STARTED TO PAY MORE ATTENTION TO THESE NOISES, I NOTICED THAT THE GAS PEDAL WAS TREMBLING SO I PULLED OVER TO THE SIDE OF THE FREEWAY AND CONTACTED MY UNCLE, WHO IS A FISHERMAN BY TRADE. HE HAS DONE A LOT OF MECHANICAL WORK ON THE ENGINES INSIDE OF HIS 32-FOOT, COMMERCIAL-SIZED FISHING BOAT, SO I FRANTICALLY ASKED HIM WHAT I SHOULD DO. HE HAD ME DO A SERIES OF CHECKS INCLUDING CHECKING THE TRANSMISSION FLUID LEVELS, THE COLOR, AND THE ODOR. I REPORTED TO HIM THAT THE FLUID LEVELS SEEMED ADEQUATE AND THE COLOR NORMAL BUT THERE WAS PERHAPS A SLIGHT BURNT SMELL. THE ?OD IS OFF? LIGHT WAS ALSO FLASHING AND SO HE THOUGHT IT WAS MOST LIKELY A TRANSMISSION PROBLEM BUT THAT IT COULD BE A BELT ISSUE AS WELL. HE SAID THAT IT WOULD BE SAFEST TO GET BACK INTO THE CAR AND OFF THE FREEWAY, ONTO SURFACE STREETS AND RETURN HOME UNTIL I WAS ABLE TO TAKE THE CAR INTO THE FORD DEALERSHIP TO CHECK IF THE TRANSMISSION COULD BE COVERED UNDER WARRANTY. HE THOUGHT IT WAS QUITE STRANGE THAT I WAS HAVING THESE ISSUES AND I WAS ONLY AT 86,000 MILES. I CAUTIOUSLY DROVE THE WHOLE WAY HOME, NOT QUITE SURE IF I WAS GOING TO MAKE IT BACK. I THEN ARRANGED AN APPOINTMENT TO HAVE MY CAR SERVICED BY THE FORD DEALERSHIP AND CONTACTED AAA. *TR

05/21/2014
Components: AIR BAGS,SEAT BELTS,STRUCTURE
Incident Date: 04/27/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP34N97W******
Summary

MY CAR WAS HIT HEAD ON, THE PASSENGER SIDE SEAT FELLED TO HOLD AND ALL THE SLACK CAME LOOSE CAUSING THE PASSENGER TO HIT THE DASH. THE AIR BAGS FELLED TO DEPLOY. THE PASSENGER COULD HAVE BEEN REALLY HURT OR WORSE, COULD HAVE WENT THROUGH THE WIND SHIELD. CONTACTED FORD MOTOR AND WOULD GET A WRITTEN RESPONSE IN SIX WEEKS. RECEIVED A PHONE CALL A FEW DAYS LATER TELLING ME TO WORK WITH MY INSURANCE COMPANY TO GET IT REPAIRED. I ASKED TO BE COMPENSATED FOR DRIVING THIS CAR FOR SEVEN YEARS WITH AN DEFECTED SEAT BELT WITH I PURCHASED NEW. FORD SHOWED NO INTEREST IN THIS ISSUE. *TR

05/19/2014
Components: VISIBILITY
Incident Date: 01/10/2013
Crash: No
Fire: No
Summary

I WAS ON MY WAY TO WORK AND THE KNOB TO CHANGE YOUR AIR SETTING TO DEFROST BROKE, WHICH EVENTUALLY CAUSE MY WINDSHIELD TO ICE UP AND FOR ME TO GO IN THE DITCH.I TOOK THE CAR INTO FORD 3 TIMES TO GET IT FIXED UNTIL THEY TOLD ME THE MAIN BOX THAT CHANGES WHICH DIRECTION THE AIR COMES OUT WAS BROKEN ($2,000 FIX) AND THE MECHANIC SAID ITS COMMON ON FOCUS'S. I ASKED WHY IT WASN'T RECALL AND THEY SAID ITS NOT A SAFETY ISSUE, I RESPONDED "SO YOUR WINDSHIELD FREEZING OVER AND GOING IN THE DITCH BECAUSE OF IT ISN'T A SAFETY ISSUE?" THEN HE AGREED, BUT I GUESS FORD DOESN'T STILL. *JS

05/06/2014
Components: STRUCTURE
Incident Date: 05/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N77W******
Summary

I HAD DIFFICULTY OPENING DRIVERS SIDE DOOR, THE HANDLE WOULD "STICK OR CATCH". I WOULD HAVE TO RELEASE AND TRY AGAIN, SOMETIMES THIS WOULD SOMETIMES I HAD TO REPEAT THE PROCESS BEFORE IT WOULD OPEN. I TOOK IT TO A DEALER TO HAVE IT CHECKED ALONG WITH ANOTHER ISSUE THAT WAS RESOLVED. I WAS TOLD DOOR HAD NO PROBLEM. THE PROBLEM PERSISTED ON AND OFF FOR APPROXIMATELY TWO YEARS. THIS PAST SUNDAY I WENT TO ENTER CAR AND ALMOST PULLED DOOR HANDLE OFF AS IT SEEMED TO RELEASE FROM EQUIPMENT IT WAS ATTACHED TO. I NOW CANNOT OPEN THAT DOOR AND HAVE TO ENTER THROUGH PASSENGER DOOR. MILEAGE ATTACHED IS APPROXIMATION. *TR

04/10/2014
Components: STRUCTURE,ENGINE
Incident Date: 04/09/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAFP34N47W******
Summary

MY SON WAS INVOLVED IN A 4 CAR ACCIDENT, HE WAS THE THIRD CAR IN THE ACCIDENT. THE FIRST CAR CLAIMS THAT ANOTHER CAR AHEAD OF HER STOPPED SHORT AND TO AVOID HITTING THE CAR SHE SLAMMED ON THE BRAKES CAUSING THE SECOND CAR TO HIT HER IN THE BACK. MY SON COULDN'T STOP IMMEDIATELY SO HE HIT THE SECOND CAR IN THE BACK., THEN THE FOURTH CAR HIT [XXX] ON THE BACK WITH ENOUGH FORCE TO DENT THE WHOLE HOOD AND BROKE THE RADIATOR AND CAVE THE FRONT BUMPER INTO THE MOTOR. THE CAR IS NOT DRIVABLE. MY SON HAD TO GO IN THE AMBULANCE SINCE HIS CHEST WAS HURTING AND HIS NECK GOT STIFF AND SORE THAT HE COULDN'T MOVE IT. HOWEVER I DON'T UNDERSTAND WHY THE AIRBAGS DIDN'T ENGAGE EVEN WHEN MY SONS CAR GOT HIT WITH ENOUGH FORCE TO DENT HIS WHOLE FRONT END. PLEASE ADVICE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

04/08/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 03/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N87W******
Summary

CPSC:I1430512A. 2007 FORD FOCUS. CONSUMER STATED THE CAR REV'S UP AND ACCELERATED WITH HER OUT FOOT BEING ON THE GAS. *LN THE CONSUMER STATED SHE HAD TO APPLY BOTH FEET TO THE BRAKE, IN ORDER TO STOP THE VEHICLE.

04/04/2014
Components: AIR BAGS,STRUCTURE,ENGINE
Incident Date: 04/02/2014
Crash: Yes
Fire: Yes
Summary

MY CAR WAS IN A SINGLE VEHICLE ACCIDENT AS WE HIT A POWER POLE HEAD ON GOING AT LEAST 50 MPH. I WASN'T THE DRIVER. AT IMPACT BOTH THE DRIVER AND MYSELF HAD OUR HEADS CRASH INTO THE DASHBOARD. THE DRIVER SMASHED HIS HEAD INTO THE STEERING WHEEL AND I HIT THE AREA ABOVE THE GLOVE BOX. MY HEAD ALSO HIT THE PASSENGER DOOR. THE CAR CAUGHT ON FIRE AND BURNED COMPLETELY TO THE GROUND. MY CONCERNS ARE THAT WITH AN ACCIDENT OF THAT MAGNITUDE, NOT A SINGLE AIRBAG DEPLOYED IN THE CAR. ALL 4 PASSENGERS RECEIVED MULTIPLE SEVERE INJURIES. I'M AWARE THAT IN SOME SITUATIONS AIR BAGS CAN MAKE THINGS WORSE, BUT IN THIS CASE I'M SURE THAT THE AIRBAGS SHOULD HAVE DEPLOYED AND WOULD HAVE BEEN BETTER THAN US VIOLENTLY SLAMMING OUR HEADS AND FACES ONTO THE DASHBOARD AND STEERING WHEEL. I'M ALSO INTERESTED IN SEEING WHY THE SEAT BELTS DIDN'T CONSTRICT US FROM MOVING THAT FAR FORWARD. *TR

04/01/2014
Components: SUSPENSION,TIRES
Incident Date: 03/04/2014
Crash: No
Fire: No
Summary

I HAVE A 2007 FORD FOCUS, I HAVE REPLACED THE REAR TIRES 4 TIMES SINCE I BOUGHT THE CAR. THE MECHANIC SAID ALL FOCUS EAT REAR TIRES. I HAVE READ SEVERAL OTHER REPORTS OF THE SAME ISSUE. THANKS FORD. *TR

03/22/2014
Components: SEAT BELTS
Incident Date: 12/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP36N27W******
Summary

THE DRIVER'S SEAT BELT OCCASIONALLY FAILS TO FASTEN PROPERLY. IT SEEMS TO CLICK INTO PLACE, AND THERE'S NO WARNING LIGHT OR CHIME, BUT THEN SOMETIMES IT COMES LOOSE AGAIN AFTERWARD WHILE I'M DRIVING. SOMETIMES I CAN TELL THAT SOMETHING SEEMED MAYBE OFF -- I'LL GIVE IT A TUG, AND MAYBE HALF OF THOSE TIMES I HAD A SUSPICION, IT POPS FREE. IT'S HAPPENED PROBABLY ABOUT 10 TIMES IN THE TIME I'VE OWNED THE CAR (SINCE 2010), MOST RECENTLY TODAY (3/22/14), SO IT'S NORMALLY FINE. AND IT ALWAYS GOES IN FINE AGAIN AFTERWARD. I DON'T KNOW IF THE OTHER BUCKLES ARE ALSO AFFECTED, BUT I'M NORMALLY THE ONLY PERSON IN THE CAR. *TR

03/10/2014
Components: POWER TRAIN
Incident Date: 09/19/2013
Crash: No
Fire: No
Summary

I WAS PULLING INTO A PARKING LOT AND PARKING WHEN MY GEAR SHIFTER FELL APART IN MY HAND. LITERALLY THREW UP A SPRING AND THE BUTTON POPPED OFF I MANAGED TO GET IT ACROSS THE STREET TO ADVANCED AUTO PARTSWHERE THE WORKER WAS KIND ENOUGH TO KIND OF FIX IT FOR ME. I HAVE NIGHTMARES ABOUT BEING ON THE ROAD AND IT FALLING APART AGAIN THIS IS SO UNSAFE. THANK YOU [XXX] THERE NEEDS TO BE A RECALL AS I HAVE READ MANY COMPLAINTS HERE ON THE SAME THING. ALSO THIS CAR HAS HESITATED WHEN DRIVING AND SLIPPED OUT OF GEAR ON NUMEROUS OCCASIONS. FRIGHTENING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

02/14/2014
Components: AIR BAGS
Incident Date: 02/09/2014
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE WHILE TRAVELING APPROXIMATELY 50 MPH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK, HEAD, AND SPINAL INJURIES. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. *TR

01/22/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/17/2014
Crash: No
Fire: No
Summary

WITHOUT ANY INDICATION OF A LOW BATTERY, THE CAR BEGAN TO LOSE ELECTRICAL POWER WHILE DRIVING. AT FIRST, I WAS ON MY WAY TO WORK WHEN I NOTICED MY RADIO STOPPED PLAYING. UPON LOOKING AT MY RADIO, I REALIZED THE LIGHTS WERE COMPLETELY OFF, INCLUDING THE CLOCK--WHICH STAYS ON EVEN IF I TURN THE RADIO OFF. I NOTICED I WAS VERY COLD, AND MY DEFROST HAD STOPPED WORKING. THINKING IT WAS HOPEFULLY JUST A BLOWN FUSE, I CONTINUED ON MY WAY TO WORK, DRIVING CAUTIOUSLY. MY CAR DID SOUND LIKE IT WAS NOT SHIFTING GEARS AS MUCH AS IT SHOULD HAVE BEEN. I MADE IT TO WORK FINE, AND EVEN CHECKED ON IT DURING MY LUNCH HOUR--IT STARTED UP FINE, LIGHTS AND EVERYTHING WAS WORKING, WITH NO INDICATOR LIGHTS ILLUMINATING ON THE DASH. THINKING IT WAS FINE, I DROVE HOME THAT NIGHT WITH THE INTENTION OF BRINGING IT TO THE SHOP TO CHECK THE BATTERY OVER THE WEEKEND. WHILE DRIVING HOME (IN THE DARK) THAT EVENING, I MADE IT ALMOST TO MY APARTMENT. I NOTICED AGAIN THAT MY RADIO SUDDENLY STOPPED PLAYING. I LOOKED AT THE RADIO, AT WHICH POINT I SAW THE TEXT DISPLAY "LOW BATTERY." I BEGAN TO NOTICE EVERYTHING DIMMING--THE DASHBOARD, INTERIOR LIGHTS, AND EVEN MY HEADLIGHTS. I WAS CLOSE ENOUGH TO GET TO MY APARTMENT OK. THE NEXT MORNING I HAD AN APPOINTMENT TO GET TO THE SHOP. AFTER READING THE OTHER COMPLAINTS OF SIMILAR DRIVERS OF 2007 FORD FOCUSES HAVING IDENTICAL ISSUES, I WAS NERVOUS ABOUT DRIVING TO THE SHOP. NOT KNOWING IF MY CAR WOULD SUDDENLY DIE ON ME, AND IF I WOULD BE ABLE TO USE MY HAZARD LIGHTS, OR TURN SIGNALS TO INDICATE TO OTHER DRIVERS IF MY BATTERY STARTED TO GO AGAIN. LUCKILY MY CAR MADE IT THE 3.1 MILES TO THE SHOP, BEFORE GIVING OUT. SAME THING--NO EARLIER INDICATIONS THAT THE BATTERY WAS LOW, THE POWER JUST STARTS SHUTTING DOWN. THIS IS INCREDIBLY DANGEROUS, AND I WAS LUCKY THAT I READ UP ON THE ISSUE AND WAS ONLY DRIVING LOCALLY, AND NOT ON A HIGHWAY. *TR

01/21/2014
Components: AIR BAGS
Incident Date: 01/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP36N27W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 45 MPH, THE DRIVER'S SEAT AIR BAG ERRONEOUSLY DEPLOYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. UPDATED 02/27/14*LJ

01/18/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP31N67W******
Summary

UPPER PORTION OF GAS TANK COMPLETELY RUSTED THROUGH. *TR

12/18/2013
Components: AIR BAGS
Incident Date: 12/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP37N37W******
Summary

MONITOR FAILED AND CLOCK SPRING IN STEERING COLUMN LOST CONNECTIVITY CAUSING AIR BAG SYSTEM TO NO LONGER OPERATE. REPAIRS TO MAKE SYSTEM OPERABLE AGAIN RESULTED IN CHARGES OF OVER $900. NO ACCIDENT WAS INVOLVED TO CAUSE THE FAILURE. PARTS RELATED TO SAFETY THAT SHOULD HAVE LASTED AS LONG AS THE CAR WAS OPERABLE FAILED RESULTING IN EXPENSIVE REPAIR COSTS. *TR

12/02/2013
Components: STEERING,WHEELS
Incident Date: 12/17/2008
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE TIRES WOULD NEED TO BE REPLACED PREMATURELY. THE CONTACT FIRST REPLACED THE TIRES IN 2007 AND HAD REPLACED ALL OF THE TIRES AT LEAT FOUR TIMES SINCE THE FIRST FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE VEHICLE WAS IN NEED OF AN ALIGNMENT. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE.

10/30/2013
Components: AIR BAGS
Incident Date: 10/30/2013
Crash: No
Fire: No
Summary

THE AIR BAG LIGHT STAYS ON ALL THE TIME. MOVING THE STEERING WHEEL IN AND OUT MAKES IT TURN OFF, SO I SUSPECT THE STEERING WHEEL AIRBAG HAS A BAD CONNECTION. SEARCHING ONLINE, IT SOUNDS LIKE THE CLOCK SPRING GOES BAD. *TR

09/11/2013
Components: AIR BAGS
Incident Date: 09/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N37W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC, WHO STATED THAT THE AIR BAG FAILURE WAS CAUSED BY AN ELECTRICAL ISSUE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE AIR BAG WOULD NOT INFLATE IF THE VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,000. UPDATED 12/20/13*CN THE VEHICLE WAS REPAIRED ON 9/11/13. UPDATED 12/16/13

08/21/2013
Components: AIR BAGS
Incident Date: 08/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N07W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 19,000.KMJ

08/12/2013
Components: AIR BAGS
Incident Date: 08/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N47W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,200.

08/09/2013
Components: SUSPENSION,WHEELS
Incident Date: 08/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP37N57W******
Summary

I NOTICED A VIBRATION THAT SEEMED TO INCREASE OVER TIME OF ABOUT 2 WEEKS. I TOOK THE VEHICLE INTO THE DEALER WHERE THEY REPLACED A WHEEL BEARING AND RECOMMENDED I REPLACE THE REAR TIRES DUE TO SEVERE CUPPING. THE TIRES ARE CONTINENTAL CONTACTS WITH ABOUT 10,000 MILES ON THEM AND SHOULD HAVE LASTED THE NEXT 5 YEARS. I WENT TO THE TIRE SHOP WHERE THEY TOLD ME THAT FORD FOCUSES ARE KNOWN TO HAVE ALIGNMENT PROBLEMS AND WILL DESTROY THEIR TIRES PREMATURELY. RESEARCHING THE INTERNET I FOUND 47 SUCH COMPLAINTS OVER THE YEARS RELATING EXACTLY TO WHAT I EXPERIENCED. THE PROBLEM IS THE REAR SUSPENSION IS CAMBERED IN TOO MUCH AT THE TOP AND FORD NEVER MADE THE SUSPENSION ADJUSTABLE. MINE MEASURED 1/4 INCH DIFFERENCE BETWEEN THE TOP OF THE 15 INCH RIM COMPARED TO THE BOTTOM. THIS SITS THE CAR ON THE INSIDE EDGE OF THE TIRE CREATING THE PREMATURE WEAR. FORD MUST KNOW THIS PROBLEM EXISTS. *TR

08/08/2013
Components: AIR BAGS
Incident Date: 08/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP31N87W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS REPAIRED PREVIOUSLY BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,800.

07/17/2013
Components: ENGINE
Incident Date: 07/13/2013
Crash: No
Fire: Yes
Vehicle Identification Number: 3SAHT07147R******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS . THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE HOOD COMPARTMENT IGNITED INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS COMPLETELY DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. MAH

07/16/2013
Components: POWER TRAIN
Incident Date: 07/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N87W******
Summary

I WAS DRIVING MY 2007 FORD FOCUS HOME WHEN MY GEAR SHIFT FELL APART IN MY HAND. LUCKILY I WAS PULLING INTO MY DRIVEWAY WHEN IT HAPPENED. IT IS NOW NOT DRIVABLE AND HAS TO BE TOWED TO THE SHOP TO BE WORKED ON. I DO NOT BELIEVE A GEAR SHIFT SHOULD FALL APART IN YOUR HAND AS THIS ONE DID. I GOT ONLINE AND READ THAT MANY OTHER PEOPLE HAVE COMPLAINED ABOUT THIS SAME ISSUE. I THINK THIS VEHICLE NEEDS TO BE RECALLED AS TO THIS IS TRULY A SAFETY ISSUE. THANK GOD THIS HAPPENED BEFORE MY PLANNED VACATION WITH MY NIECE TO THE COAST WHICH WOULD MEAN TRAVELING CURVY ROADS AND IF THIS WOULD HAVE HAPPENED THEN IT MAY HAVE COST US BOTH OUR LIVES. I HAVE WRITTEN AND COMPLAINED TO FORD COMPANY VIA THEIR ONLINE SITE BUT I EXPECT THAT NOTHING WILL PROBABLY BE DONE BUT IT'S SAD THAT FORD COMPANY PRIDES THEMSELVES ON SAFETY AND CUSTOMER SERVICE AND WOULD LET THIS GO ON WITHOUT BEING ADDRESSED. I WILL DEFINITELY THINK TWICE BEFORE BUYING ANOTHER FORD PRODUCT AS TO DEFINITELY THEY DO NOT CARE ABOUT CUSTOMER SAFETY. MAYBE A FATAL ACCIDENT HAS TO HAPPEN BEFORE THIS GETS ADDRESSED. *TR

07/14/2013
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 01/26/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAF34N97W1******
Summary

ALTERNATOR SUDDENLY FAILED WHILE DRIVING. I HAD NO CONTROL OF THE CAR WHILE IN TRAFFIC INCLUDING THE STEERING. THE ALTERNATOR WAS REPLACED. APPROXIMATELY 3 YEARS LATER ON JULY 2, 2012, THE SAME THING HAPPENED. SUDDEN ALTERNATOR FAILURE WHILE DRIVING WITH NO ABILITY TO CONTROL THE VEHICLE. BECAUSE THE ELECTRICAL SYSTEM HAD A TOTAL FAILURE I COULD NOT STEER THE VEHICLE, TURN ON THE HAZARD FLASHERS, OR SIGNAL THE TRAFFIC BEHIND ME THAT I WAS SLOWING DOWN BECAUSE THE BRAKE LIGHTS COULD NOT FUNCTION. TERRIBLY DANGEROUS. ON JULY 6, 2013, ALTERNATOR #3 FAILED AND BURNED OUT THE BATTERY AS WELL. FORD MOTOR COMPANY APOLOGIZED FOR THE INCONVENIENCE AND SAID IT WAS MY PROBLEM BECAUSE IT WAS OUT OF WARRANTY AND THERE WAS NO RECALL. INCONVENIENCE? THAT TAKES THE CAKE. I DON'T KNOW WHY THERE IS NOT A RECALL ON THIS DEFECT AND IT IS CLEARLY A SAFETY ISSUE. SUDDEN ELECTRICAL FAILURE ON A HIGHWAY AT HIGH SPEED WITH NO WAY TO STEER THE CAR OR WARN OTHER DRIVERS MERITS A RECALL. THE WEB IS AWASH WITH COMPLAINTS ABOUT SUDDEN AND REPEATED FAILURE OF THE ELECTRICAL SYSTEM IN THE 2007 FORD FOCUS. *TR

06/11/2013
Components: POWER TRAIN
Incident Date: 05/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP31N47W******
Summary

MY '07 FOCUS HAS BEEN SLIPPING OUT OF GEAR & AT TIMES, JUST STOPS! A YELLOW FLASHING, OD OFF, LIGHTS & FLASHES ON THE DASH. LEFT ME STRANDED & I HAVE MS!! I PURCHASED THIS CAR WITH 8 MILES ON IT AND HAVE TAKEN VERY GOOD CARE OF IT, SO I WOULD NEVER HAVE TO WORRY ABOUT BEING STRANDED. IT HAS ONLY 53,700 MILES! IS THERE A RECALL OR A CLASS ACTION SUIT, BECAUSE I WOULD BE INTERESTED IN EITHER OR BOTH! WHEN I WAS STOPPED ON A STEEP HILL, APPROXIMATELY FIVE YEARS AGO WHEN THE CAR HAD ROUGHLY 20000 MILES, IT STARTED TO ROLL BACKWARDS EVEN THOUGH IT WAS IN DRIVE. THEN IT WAS FINE SO I DIDN'T SEE A REASON TO BRING IT IN, JUST GUESSED THE HILL WAS TOO STEEP FOR IT...SEEMS I GUESSED WRONG! *TR

05/31/2013
Components: POWER TRAIN
Incident Date: 06/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N77W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT SHE STARTED THE VEHICLE AND ATTEMPTED TO SHIFT INTO GEAR BUT THE GEAR SHIFTER WOULD NOT MOVE. THE CONTACT ALLOWED THE ENGINE TOIDLE FOR 15 MINUTES BEFORE THE GEAR WAS FINALLY ABLE TO BE SHIFTED. THE VEHICLE WAS TAKEN TO A MECHANIC AND THE CONTACT WAS ADVISED THAT THE TRANSMISSION FLUID NEEDED TO BE CHANGED. THE VEHICLE WAS SERVICED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 70,000.

05/06/2013
Components: ELECTRICAL SYSTEM
Incident Date: 05/31/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N37W******
Summary

THE VEHICLE HAD ISSUES WITH THE ENGINE 'SURGING' ON ITS OWN FOR A FEW OF WEEKS. THIS WAS ESPECIALLY NOTICEABLE WHEN SLOWING DOWN OR BRAKING FOR A TURN. A VISIT TO THE LOCAL FORD DEALER DID NOT FIND A SOURCE OF THE PROBLEM. EVENTUALLY WHILE ON THE FREEWAY THE VEHICLE'S ENGINE WAS RACING TO OVER 65 MPH WITHOUT ACCELERATING AND THEN IT DIED. IT WAS TOWED TO THE LOCAL FORD DEALER AND AFTER A COUPLE OF DAYS IT WAS DIAGNOSED AS A FAULTY NOISE CAPACITOR. THEY DID FIX THE PROBLEM BUT IT IS TWO YEARS LATER AND IT IS ALSO EXHIBITING THE SAME 'SURGING' ISSUES AGAIN. I HAVE NOT HAD THIS PROBLEM WITH ANY OTHER CAR I HAVE OWNED AND THIS CAN'T BE A NORMAL THING. THANK YOU. *TR

04/30/2013
Components: STRUCTURE
Incident Date: 04/20/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER'S FRONT DOOR FAILED TO OPEN FROM THE OUTSIDE AND ALSO FAILED TO STAY CLOSED. THE CONTACT ALSO STATED THAT IT TOOK MULTIPLE ATTEMPTS TO SUCCESSFULLY CLOSE THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 91,000. THE VIN WAS UNAVAILABLE.

04/27/2013
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 04/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP37N47W******
Summary

THE LOCK ON THE REAR PASSENGER SIDE DOOR WILL NOT LOCK. DOESN'T LOCK WITH THE REST OF THE DOORS AND I CANNOT LOCK MANUALLY. ANYONE COULD COME OPEN IT AT ANY TIME AND TAKE WHATEVER THEY WANT. IT IS NOT SAFE. I AM AFRAID IF SOMEONE RIDES BACK THERE IT WILL POP OPEN IF THEY LEAN ON IT. *TR

04/22/2013
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 04/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N07W******
Summary

2007 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE INSTRUMENT CLUSTER PANEL LIGHTS ILLUMINATED *SMD THE DEALER INFORMED THE CONSUMER, IT WOULD COST $547.00 TO REPLACE THE CLUSTER PANEL. PLUS, THE COST FOR THE CHECK ENGINE LIGHT, THAT WAS ALSO ON.

04/05/2013
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N57W******
Summary

REAR DRIVERS SIDE DOOR WILL NOT LOCK. BOTH THE POWER LOCK BUTTON OR TRYING TO LOCK IT MANUALLY DO NOT WORK. I HAVE BEEN UNABLE TO LOCK THE REAR DOOR FOR ALMOST A YEAR NOW. *TR

03/14/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 09/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP37N67W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE SITTING AT A TRAFFIC STOP, THE VEHICLE ACCELERATED INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 37,000. *TR

03/06/2013
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 10/01/2010
Crash: No
Fire: No
Summary

THIS IS FOR A FORD FOCUS ZX5 (4-DOOR HATCHBACK). AT 90K MILES PASSENGER BACK DOOR LOCK ASSEMBLY BROKE AND HAD TO BE REPLACED. REPLACED UNDER EXTENDED WARRANTY AND COST $90. NOW THE DRIVERS BACK DOOR LOCK IS BROKEN. IT WILL NOT WORK MANUALLY OR ELECTRONICALLY. MY CHILDREN ARE ABLE TO OPEN THE DOOR WHETHER THE CAR IN PARK OR DRIVE SINCE THE ENTIRE LATCH AND LOCK ASSEMBLY NEEDS TO BE REPLACED. THIS IS DEFINITELY A SAFETY ISSUE. PAID FOR THE DOOR TO BE CHECKED AND THE REPLACEMENT PART AND LABOR IS APPROX. $350. DOOR LOCKS SHOULD NEVER FAIL AND IN MY CASE BOTH BACK DOORS HAVE FAILED. *TR

02/24/2013
Components: POWER TRAIN
Incident Date: 01/06/2010
Crash: No
Fire: No
Summary

THE THROTTLE ON MY CAR CONTINUALLY GETS STUCK OPEN. THIS HAS BEEN HAPPENING REPEATEDLY FOR THE PAST THREE YEARS. I HAVE ALMOST BEEN IN SEVERAL ACCIDENTS AND AM PROBABLY GOING TO DIE IN A CAR ACCIDENT DUE TO THIS. I GO TO BRAKE AND MY CAR WON'T STOP. TONIGHT, 2/24, I WENT TO STOP COMING OFF THE FREEWAY AND MY CAR ACTUALLY ACCELERATED WHILE I WAS BRAKING. FORD HAS REPEATEDLY REFUSED TO FIX THIS EVEN THOUGH YOU CAN LOOK IT UP ONLINE AND SEE THAT IT HAPPENS TO ALMOST ANYONE WHO HAD THE UNFORTUNATE LUCK OF BUYING SUCH A CRAPPY CAR. FIX IT BEFORE I DIE IN A CAR ACCIDENT. I DON'T HAVE THE MONEY TO FIX IT MYSELF. IT IS BECOMING A MORE FREQUENT INCIDENT. IT HAS HAPPENED IN 2010, 2011, THE END OF 2012 AND JUST NOW. *TR

02/19/2013
Components: AIR BAGS
Incident Date: 05/18/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP34N77W******
Summary

I WAS IN A AUTO ACCIDENT ON 05/18/2012, I WAS DRIVING 10 MILES UNDER POSTED SPEED LIMIT, I HAD A GREEN LIGHT AND A YOUNG GIRL AGE 17 RAN RED LIGHT I HAD NO TIME TO STEP ON BRAKES OR ANYTHING, I WAS KNOCKED OUT WHEN I CAME TOO, THE AIR BAG HAD DEPLOYED AND IT BURNED MY FACE, NOSE, I INHALED WHATEVER CHEMICALS ARE IN THE AIRBAG,IT BURNED MY THROAT ALL THE WAY DOWN, AND TO THIS DAY, MY NOSE HAS A BRUISE LOOKING SPLOTCHES AND MY NOSE BLEEDS CONSTANTLY, ALSO, I HAVE SORES IN MY MOUTH CONSTANTLY AND A BLUE BLOOD BLISTER ON MY LIP..I AM HORSE, I WAS COUGHING UP BLOOD...MY VOICE HAS NOT BEEN THE SAME SINCE THE ACCIDENT, THE YOUNG GIRL WAS SITED WITH A TICKET AND I WAS NOT, I WAS RUSHED TO THE HOSPITAL, THE AIRBAG BROKE MY STERNUM BUT I AM CONCERNED ABOUT MY LUNGS HURT CONSTANTLY AND WITH ALL THE OTHER THINGS THAT ARE STILL BOTHERING ME, I HAVE PICTURES OF MY FACE AND CHEST, PLUS THE POLICE REPORT... *TR

02/08/2013
Components: ELECTRICAL SYSTEM
Incident Date: 10/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP37N67W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE STALLED. THE VEHICLE WAS MOVED TO THE SHOULDER TO BE RESTARTED. THE VEHICLE HAD TO BE PUSHED TO A GARAGE TO PARK IT. THE CONTACT REMOVED THE IGNITION TRANSFORMER CAPACITOR AND THE VEHICLE STARTED AGAIN. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR LOCAL MECHANIC. THE FAILURE MILEAGE WAS 47,000.

02/07/2013
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 02/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP36N87W******
Summary

DRIVER SIDE FRONT AND REAR DOOR LOCKS WILL NOT WORK WITH REMOTE, WITH THE KEY, OR MANUALLY FROM THE INSIDE. PASSENGER SIDE DOOR LOCKS WORK AS THEY SHOULD. ANYONE CAN GAIN ENTRY TO THE VEHICLE AT ANY TIME. A REAR PASSENGER, ESPECIALLY CHILD, WOULD BE AT GREAT RISK. THIS IS NOT AN UNCOMMON ISSUE WITH THIS AND PREVIOUS YEARS OF THE FOCUS. I WAS TOLD OVER THE PHONE BY A FORD TECHNICIAN THAT THIS IS AN ELECTRICAL ISSUE, BUT OTHER COMPLAINTS SHOW NECESSARY REPLACEMENT OF LATCH AND LOCK ASSEMBLY. *TR

01/15/2013
Components: SUSPENSION,POWER TRAIN,WHEELS
Incident Date: 01/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP38ZX7W******
Summary

2007 FORD FOCUS ST EXCESSIVE TIRE WEAR. AT 71,000 MILES THE VEHICLE IS DUE FOR THE FOURTH SET OF TIRES. GOODYEAR EAGLE GT P205/50-16 TIRES HAVE TWICE LASTED LESS THAN 25,000 MILES WHILE THE TIRES ARE WARRANTIED FOR 50,000 MILES. ALIGNMENT AND BALANCE ARE GOOD AND MAINTAINED, NO 'UNUSUAL' WEAR PATTERNS. MANY OWNERS OF THIS VEHICLE HAVE REPORTED SIMILAR ISSUES. *TR

01/04/2013
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 12/27/2012
Crash: No
Fire: No
Vehicle Identification Number: FAFP31N17W1******
Summary

DASHBOARD AND RUNNING LIGHTS GOING OUT. REPLACED BLOWN FUSE AND THEN FUSE BLOWS AGAIN. OPENING AND CLOSING THE HATCHBACK THE LIGHTS CAME ON AND THEN OFF AGAIN AND THE REPLACED FUSE WAS BLOWN. LOCATED A BUNDLE OF WIRES WITHIN A RUBBER HOSE THAT RUNS FROM THE INTERIOR ROOF HEADLINE OUTER RIM OF THE VEHICLE ACROSS TO THE INTERIOR TOP OF THE HATCHBACK. WE PULLED DOWN THIS RUBBER PROTECTOR TO FIND TO OUR COMPLETE AMAZEMENT THAT THE BUNDLE OF WIRES THAT RUN TO THE HATCHBACK BRAKE LIGHT AND THE HATCHBACK WINDSHIELD WIPER WAS BROKEN AND BURNT. THOUGHT THAT THERE WAS A POSSIBLE LOOSE CONNECTION THAT JUST NEEDED TO BE SNAPPED BACK TOGETHER, BUT ONLY TO FIND A BUNDLE OF BROKEN AND BURNT WIRES WRAPPED TIGHTLY TOGETHER, PLUS THERE WAS NO BLACK WIRING TAPE AROUND THE WIRES FOR EXTRA PROTECTION. JUST THE WIRES TIGHTLY BOUND TOGETHER. LITTLE TO NONE FLEXIBILITY FOR THE BENDING OR MOVEMENT FOR THESE WIRES. THESE WIRES ARE LOCATED IN AN AREA WHERE THERE WOULD BE MOVEMENT DUE TO OPENING AND CLOSING THE HATCHBACK. CONTACTED THE LOCAL DEALERSHIP AND SPOKE WITH THE SERVICE MANAGER. HE STATED THAT THE WIRE BUNDLE HAVE BEEN MADE SHORT IN SOME VEHICLES. OUR CONCERN:POTENTIAL FIRE HAZARD AND STILL MAYBE UNTIL FIXED; CONCERN ARE FOR OTHER INDIVIDUALS WHO MAY OWN THIS TYPE OF VEHICLE THAT MAY BE TRANSPORTING PASSENGERS (TO INCLUDE CHILDREN IN CAR SEATS) IN THE BACK SEAT (WHICH THERE IS NO BACK SIDE PASSENGER DOORS) THAT COULD HAVE A DIFFICULT TIME EXITING THIS VEHICLE SHOULD IT GO ON FIRE DUE TO THESE BUNDLE OF WIRES POSSIBLY CATCHING ON FIRE AND IGNITING THE INTERIOR ROOF HEADLINER OF THE VEHICLE. WE HAVE NOT TAKEN OUR VEHICLE INTO THE DEALERSHIP AS WE ARE WAITING ON A RESPONSE FROM FORD MOTOR COMPANY. ADDITIONALLY, THE DEALERSHIP STATED THAT WE WOULD HAVE TO PAY A PORTION TO REPAIR (WHAT WE BELIEVE TO BE A FAULTY DESIGN AND DEFECT) TO CORRECT THIS PROBLEM. PICTURES AVAILABLE. *TR ## VIN FAILED ##

12/29/2012
Components: AIR BAGS,STRUCTURE
Incident Date: 12/26/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAFP34NX7W******
Summary

12-26-2012 I WAS ON ROUTE 77 IN AKRON,OHIO WHEN I SLID ON ICE AND SNOW, MY CAR STARTED SPINNING AND AN SUV GOING NORTH AND MY CAR CRASHED. I SPUN INTO THE LEFT LANE WHERE A CADILLAC SUV WAS DRIVING NORTH AND HE HIT THE DRIVERSIDE FRONT SIDE OF MY VEHICLE. MY CAR MAY BE TOTALED. FRONT DRIVERSIDE HEADLIGHT IS GONE, TRANSMISSION WAS PUSHED BACK AND HOOD OF CAR IS BENT. MY AIRBAG DID NOT GO OFF. I WAS TAKEN TO THE HOSPITAL AFTER HITTING MY HEAD ON THE DRIVER SIDE WINDOW, AND I STRAINED MY NECK. MY QUESTION IS WHY DID MY AIRBAGS NOT GO OFF?? *TR

12/27/2012
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 12/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N37W******
Summary

THE DRIVER SIDE REAR DOOR (4 DOOR SEDAN SE MODEL) WILL NOT LOCK. I CAN'T LOCK IT MANUALLY OR ELECTRONICALLY. THE DRIVER DOOR WILL LOCK, BUT ONLY WITH THE KEY OR WHEN THE LOCK IN MANUALLY PUSHED. THE DRIVER SIDE REAR SHOULD NEVER FAIL IN A MODE THAT CAN'T BE LOCKED. THIS NEEDS TO BE RECALLED. IT IS A SAFETY ISSUE. I CAN BE CARJACKED, MY BELONGS AND CAR CAN BE STOLEN. CHILDREN CANNOT SIT IN THE BACK SEAT BECAUSE THE DOOR WILL NOT LOCK. *TR

12/20/2012
Components: AIR BAGS
Incident Date: 12/28/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAFP34N07W******
Summary

2007 FORD FOCUS. CONSUMER WRITES IN REGARDS TO AIRBAG MALFUNCTION AND REQUESTS REIMBURSEMENT FROM INJURIES. *SMD THE CONSUMER STATED THE AIR BAG DEPLOYED 30 MINUTES AFTER REAR ENDING ANOTHER VEHICLE. THE CONSUMER SUSTAINED SEVERE INJURIES.

12/20/2012
Components: ELECTRICAL SYSTEM,STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 12/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N57W******
Summary

MY 2007 FORD FOCUS REAR PASSENGER DOOR LOCK WILL NOT LOCK. THIS IS A REAL SAFETY ISSUE BECAUSE I HAVE CHILDREN WHO CAN PULL ON THE DOOR AND OPEN IT WHILE I AM DRIVING DOWN THE ROAD. I CAN NOT EVEN "CHILD LOCK" IT. IN ADDITION, ON TUESDAY NIGHT I WAS ROBBED OF ALL MY CHRISTMAS PRESENTS THAT WERE IN THE TRUNK OF MY CAR BECAUSE THE DOOR WILL NOT LOCK AND SOMEONE ACCESSED MY CAR THROUGH THE REAR DOOR AND POPPED THE TRUNK. THEY ALSO STOLE MY USPS RAIN GEAR AND IMPORTANT PAPERWORK I HAD IN MY CAR ( I AM A UNION REPRESENTATIVE). THERE IS SEVERAL COMPLAINTS ABOUT THIS ISSUE AND WE SHOULD NOT WAIT UNTIL A CHILD DIES FROM FALLING OUT ON THE FREEWAY TO RECALL THESE VEHICLES. *TR

12/08/2012
Components: POWER TRAIN
Incident Date: 12/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP31N47W******
Summary

TRAVELING ON AN FREEWAY, I DOWNSHIFTED (MTX75, 5SP MANUAL TRANS) AND PASSED ANOTHER VEHICLE. THEN WENT TO UP SHIFT AND FOUND TRANSMISSION WOULD NOT ENTER ANY GEARS. SHIFTER WOULD MOVE SIDE TO SIDE, BUT NO UP AND DOWN INTO THE GATES. TOWED TO A REPAIR SHOP AND TORE DOWN TO FIND CAUSE. FOUND A ROLL PIN HAD FALLEN OUT/SHEARED OFF ON THE GEAR SELECTOR ASSEMBLY ON THE TRANSMISSION. RESEARCH SHOWED THIS IS A COMMON ISSUE ON THIS TRANSMISSION WITH NO FIX OR UPDATED PARTS FROM MANUFACTURER. *TR

11/26/2012
Components: AIR BAGS
Incident Date: 11/24/2012
Crash: No
Fire: No
Summary

MY HUSBAND AND I WERE DRIVING ON A HIGHWAY AT ABOUT 65MPH OUTSIDE OF CLEVELAND, OHIO WHEN THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT CAUSE. WE WERE SHOCKED, BUT MY HUSBAND WAS THANKFULLY ABLE TO KEEP CONTROL OF THE CAR. THE ROAD WAS TOTALLY CLEAR THERE WAS NO REASON FOR THIS TO HAPPEN. WE WENT TO A NEARBY POLICE STATION AND THE OFFICER STATED THAT THERE WAS NO EVIDENCE OF ANY KIND OF ACCIDENT AT ALL, AND THAT THIS WAS A MANUFACTURING DEFECT IN THEIR OPINION. MY ARM AND BACK HAVE BEEN SORE AND WE HAVE NOT HEARD FROM THE FORD DEALER HOW THEY PLAN TO TAKE CARE OF THIS. I AM AFRAID THAT THE OTHER AIRBAGS ARE DEFECTIVE AS WELL. IF THIS HAPPENED ON THE DRIVER SIDE IT COULD CAUSE A SERIOUS ACCIDENT. *TR

11/19/2012
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 11/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N97W******
Summary

MY DRIVER'S SIDE REAR DOOR WILL NOT LOCK. WHEN I TRY TO AUTO LOCK IT, IT DOES NOTHING. AND THERE IS NO WAY TO MANUALLY LOCK IT. BECAUSE OF THIS, THE DOOR REMAINS UNLOCKED AT ALL TIMES AND I CANNOT EVEN CHILD PROOF BECAUSE THAT WOULD ALLOW THE DOOR TO BE OPEN FROM THE OUTSIDE, NOT THE INSIDE, THEREFORE STILL ESSENTIALLY NOT LOCKED. THIS IS A SAFETY ISSUE FOR ANYONE RIDING IN THE BACKSEAT IF THEY ACCIDENTLY OPEN THE DOOR FOR WHATEVER REASON. MORE IMPORTANTLY, FOR ME, IT IS A SECURITY ISSUE IF MY CAR IS NEVER LOCKED. I HAVE LOOKED ONLINE AND SEEN MANY, MANY OTHERS WITH THIS EXACT ISSUE WITH THE SAME MAKE, MODEL, AND YEAR (AS WELL AS OTHER YEARS TOO). I LEARNED THERE WAS A RECALL FOR THIS EXACT ISSUE WITH THE '05 MODEL BUT FORD FOR SOME REASON WILL NOT TAKE RESPONIBILITY FOR THE OTHER YEARS AS WELL. IF THIS IS FORD'S ISSUE, AND NOT A ONE-TIME INCIDENT WITH MY CAR, I DO NOT NOT BELIEVE I SHOULD BE THE ONE RESPONSIBLE. THERE WAS NO ACCIDENT. I JUST HAPPENED TO NOTICE ONE DAY THAT THE DOOR DOES NOT LOCK. *TR

10/22/2012
Components: AIR BAGS,SEATS
Incident Date: 02/01/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N27W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE AIR BAG SYSTEM FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECCURRED SEVERAL TIMES.IN ADDITION, THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE IT WAS FOUND THAT THE DRIVER FRONT SEAT WAS THE PROBLEM. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE CUSHION OF THE SEAT BECAME DISCONNECTED FROM THE BODY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 61,000.

10/19/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 12/09/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP31N17W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AND DEPRESSED THE ACCELERATOR PEDAL HOWEVER, THE VEHICLE WOULD NOT RESPOND UNTIL AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THROTTLE BODY WAS REPLACED. THE FAILURE RECURRED FOUR TIMES AND THE THROTTLE BODY WAS REPLACED EACH TIME. THE MANUFACTURER WAS NOTIFIED OF THE MOST RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

10/02/2012
Components: AIR BAGS
Incident Date: 09/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N77W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING APPROXIMATELY 75 MPH, THE CONTACT DROVE OVER A TIRE IN THE MIDDLE OF THE ROAD. THE FRONT DRIVER'S SIDE CURTAIN AIR BAG THEN DEPLOYED ERRONEOUSLY. THE CONTACT SUSTAINED BRUISES TO THE ARMS AS A RESULT OF THE AIRBAG DEPLOYMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,800.

09/20/2012
Components: AIR BAGS
Incident Date: 04/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP37N67W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE FRONT DRIVER'S SIDE AIR BAG ERRONEOUSLY DEPLOYED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE AND WAS LATER TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 85,000.

09/04/2012
Components: ELECTRICAL SYSTEM
Incident Date: 03/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP31N17W******
Summary

AT 41,833 I WAS DRIVING ON THE FREEWAY AT 60 MPH. THE ABS WARNING LIGHT WENT ON, THE RADIO WENT OFF AND 60 SECONDS LATER I LOST ALL POWER. SPEEDOMETER WENT FROM 0 TO 60. TOWED CAR. REPLACED ALTERNATOR. AT 45, 296 MILES THE SAME THING HAPPENED-LOST POWER WITHIN 60 SECONDS OF ABS LIGHT GOING ON THE FREEWAY. TOWED CAR. THE SHOP SAID THAT THE PREVIOUS ALTERNATOR HAD BEEN INSTALLED INCORRECTLY AND ALSO THE PCM HAD BURNED OUT. REPLACED ALTERNATOR AND PCM. AT 45, 536 RED CHARGING LIGHT CAME ON. TOOK CAR IN, REPLACED ALTERNATOR. AT 45, 641 RED CHARGING LIGHT CAME ON. TOOK CAR IN. REPLACED ALTERNATOR. ALL REPAIRS DONE AT FORD DEALERS. *TR

09/01/2012
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N77W******
Summary

BOTH REAR DOOR LOCKS WILL NOT LOCK, MANUALLY OR WITH ELECTRONIC DOOR LOCKS. *TR

08/26/2012
Components: ELECTRICAL SYSTEM
Incident Date: 08/26/2012
Crash: No
Fire: No
Summary

KEY WILL NOT REMOVE FROM IGNITION. THIS IS A KNOW PROBLEM WITH THE FOCUS BECAUSE I HAVE SEARCHED THE INTERNET AND FOUND HUNDREDS OF COMPLAINTS. *TR

08/23/2012
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/22/2012
Crash: No
Fire: No
Vehicle Identification Number: IFAFP34N67W******
Summary

THE REAR DOOR LOCK ON THE DRIVERS SIDE STOPPED WORKING. IT IS STUCK IN THE UNLOCKED POSITION AND CANNOT BE LOCKED MANUALLY OR WITH THE REMOTE. *TR

08/08/2012
Components: ELECTRICAL SYSTEM
Incident Date: 07/18/2010
Crash: No
Fire: No
Summary

ALTERNATOR WENT OUT ON WAY HOME FROM MISSOURI TO NORMAN, OK. REPLACED IT IN JOPLIN, MO. ALTERNATOR WENT OUT AGAIN 7/17/12 ON MY WAY HOME FROM MO. TOOK IT TO FORD DEALERSHIP IN NORMAN, OK AND GOT IT REPLACED ON 7/25. COST OVER $500. BATTERY LIGHT STARTED COMING ON AGAIN 8/3 AND I TOOK IT BACK IN. FORD DEALERSHIO STATED THEY COULDN'T FIND AN ALTERNATOR WITHIN 3 HOUR DRIVE AND WOULD CALL ME WHEN THEY GOT ONE. THE GUY AT FORD INDICATED MAYBE THERE WAS A PROBLEM WITH THEM SINCE HE COULDN'T FIND ONE. GOT IT REPLACED AGAIN 8/7/12. *TR

08/06/2012
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N27W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE DECELERATED TO 40MPH AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE FAILURE RECURRED A WEEK LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO VERIFIED THE ALTERNATOR HAD BECOME DEFECTIVE AGAIN AND ADDED THAT THE SHIFT SOLENOID NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 78,000. ...UPDATED 09/12/12 *BF UPDATED 09/18/2012 *JS

07/30/2012
Components: POWER TRAIN
Incident Date: 05/24/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP31N57W******
Summary

2007 FORD FOCUS 3 DOOR W/AUTO TRANSMISSION. 130,000 MILES. CAR IS SHIFTING IN AND OUT OF GEAR. RPM SUDDENLY RISES FOR NO REASON. STRONG VIBRATION ON THE HILLS. MECHANIC REPLACED THE OVERDRIVE SENSOR AS IT WAS THROWING A CODE. FORD WANTS $3700 TO REPLACE WITH NEW TRANSMISSION. I'M NOT CONVINCED THAT IT ISN'T A PROBLEM WITH THE TRANSMISSIONS COMPUTER OR WIRING. THERE SEEMS TO BE A LOT OF SIMILAR STORIES ABOUT THESE FORD FOCUS TRANSMISSIONS. ITS NOT A WELL BUILT UNIT. FORD KNOWS THESE TRANSMISSION ARE NOT RELIABLE AND SHOULD REPLACE AND REMANN THEM ALL! *TR

07/26/2012
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/19/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N97W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR LATCH WAS INOPERABLE. THE DOOR WAS BEING HELD CLOSED BY THE REAR DRIVER'S SIDE SEAT BELT. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE LATCH FOR THE DOOR WAS FROZEN AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 89,000.

07/23/2012
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 05/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N87W******
Summary

3 OF 4 DOORS HAVE NOW BROKEN ON MY 2007 FOCUS, DUE TO THE SAME PROBLEM AS WHAT WAS RECALLED ON THE 05 MODEL -- THE DOORS WILL NOT LATCH AND/OR LOCK. THE DOOR MECHANISM IS THE SAME FOR 2000-07, SO I'M NOT SURE WHY 07 WAS NOT RECALLED AS WELL. I PAID THE DEALER OVER $1000 TO FIX THE FRONT DRIVER AND BACK PASSENGER DOORS IN 5/12, AND NOW IN 7/12, THE BACK DRIVER DOOR IS DOING THE SAME THING -- WHEN YOU GO TO SHUT IT, IT JUST POPS BACK OPEN, AS THE LATCH DOES NOT CATCH. I HAD TO DRIVE HOME FROM MY BABY SHOWER LAST NIGHT WITH THE REAR DOORS TETHERED TO EACHOTHER TO KEEP THE DOOR FROM FLAPPING OPEN WHILE I DROVE DOWN THE ROAD. I HAVE SPOKEN WITH THE SERVICE MANAGER AT THE DEALERSHIP, AS WELL AS FORD CORPORATE, AND HAVE BASICALLY BEEN TOLD IT'S NOT THEIR PROBLEM AND I AM ON MY OWN TO PAY FOR THE REPAIR, BECAUSE MY CAR IS "TOO OLD" (JUST 5 YEARS FROM MFG DATE) AND HAS "TOO HIGH MILEAGE" (NOT THAT THE DOORS HAVE ANYTHING TO DO WITH MILEAGE) FOR FORD TO TAKE ANY RESPONSIBILITY FOR WHAT IS CLEARLY AN ISSUE OF CHEAP, FAULTY PARTS AND POOR WORKMANSHIP. THIS PROBLEM IS ALL OVER THE INTERNET, AND IS CLEARLY NOT ISOLATED TO MY VEHICLE. FORD SHOULD BE ASHAMED OF THE FACT THAT THEY HAVE IGNORED THIS PROBLEM, WHICH COULD CAUSE SERIOUS INJURY TO IT'S CUSTOMERS (JUST IMAGINE IF THE LATCH HAD STOPPED WORKING WHILE I WAS DOING 70 MPH DOWN THE HIGHWAY!), AND NEITHER I NOR ANYONE IN MY FAMILY WILL EVER BUY ANOTHER FORD! *TR

07/22/2012
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 07/21/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N57W******
Summary

THE DRIVER SIDE REAR DOOR WILL NOT LOCK. DID NOT REALIZE THIS UNTIL I WAS WITH A FRIEND AND HIS SON DRIVING DOWN OUR STREET AND MY FRIENDS SON OPEN THE REAR DOOR ON THE DRIVERS SIDE WHEN IT SHOULD OF LOCKED WITH THE REST OF THE DOORS. CAN'T GET THE DOOR TO LOCK NOW. *TR

06/26/2012
Components: AIR BAGS,STRUCTURE
Incident Date: 06/06/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE CLOCK SPRING NEEDED TO BE REPLACED BECAUSE THE AIR BAG MAY NOT DEPLOY IN THE EVENT OF A CRASH. THE CONTACT ALSO STATED THAT THE DOOR LATCH FOR THE FRONT DRIVER'S SIDE BROKE AND HE COULD NOT GET EXIT FROM THAT DOOR. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 64,000.

06/07/2012
Components: ELECTRICAL SYSTEM
Incident Date: 04/21/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N77W******
Summary

TO WHOM IT MAY CONCERN, I AM THE OWNER OF A 2007 FORD FOCUS [XXX], IT'S A PRETTY GOOD LITTLE CAR. EXCEPT FOR ONE THING, THE BATTERY LIGHT COMES ON. THEN IT GOES OFF. THIS REPEATS. IT STARTED IN APRIL AND LASTED UNTIL THE CAR WOULDN'T START LEAVING MY WIFE STRANDED 50 MILES FROM HOME. WE HAD THE CAR TOWED TO THE NEAREST FORD DEALER, BILL UTTER FORD IN DENTON, TX. I TOLD THEM THAT I HAD THE PREMIUMCARE EXTENDED WARRANTY, AND THEY UNDERSTOOD AND LET ME KNOW IF IT WAS JUST THE BATTERY I'D STILL BE RESPONSIBLE AS FORD CONSIDERS THAT A WEAR AND TEAR ITEM. THEY CHECKED THE CAR AND DETERMINED IT WAS JUST THE BATTERY FOR WHICH THEY CHARGED ME $246.61. THE CAR WAS RUNNING ALL RIGHT. UNTIL TUESDAY WHEN THE BATTERY LIGHT CAME ON AGAIN. AND TURNED OFF. THIS TIME HOWEVER MY WIFE WAS MUCH CLOSER TO HOME AND SHE BROUGHT IT BACK. I TOOK IT TO THE FORD DEALER WE BOUGHT IT FROM, BANKSTON AND THY EXAMINED THE CAR AND FOUND THAT THE ALTERNATOR WAS NOT PROPERLY CHARGING THE BATTERY. THEY REPLACED IT AND I PAID A $100 DEDUCTIBLE FOR THE PREMIUMCARE WARRANTY. SO NOW, FOR ONE PROBLEM I'VE PAID $346.61, WHICH IN THE SCHEME OF THINGS IS NOT SO MUCH. BUT IT DOES SEEM TO ME ABOUT $246.61 MORE THAN I NEEDED TO PAY. SO I CALLED BILL UTTER FORD AND WHILE THE MAN THAT ANSWERED WAS VERY NICE AND HAD REASONABLE CONCERNS ABOUT REFUNDING MY MONEY. HE ALSO SAID THAT THEY HAD REPLACED MANY ALTERNATORS IN FOCUSES (FOCII?) WITH THE BATTERY LIGHT COMING ON INTERMITTENTLY. I DID A GOOGLE SEARCH FOR "FORD FOCUS INTERMITTENT BATTERY LIGHT" WHERE I RECEIVED 101,000 HITS. THAT IS MORE THAN A FEW. CONSIDERABLY MORE THAN A FEW. BILL UTTER SAYS THEY CAN'T JUST REPLACE THE ALTERNATOR IF IT TESTS OK UNLESS THERE'S A RECALL OR A SERVICE BULLETIN. 101,000 GOOGLE HITS APPARENTLY HASN'T WARRANTED A SERVICE BULLETIN. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

06/04/2012
Components: UNKNOWN OR OTHER
Incident Date: 05/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N47W******
Summary

WITH NO ACCIDENT, TRAUMA OR UNUSUAL EVENT, MY AIR BAG WARNING LIGHT BEGAN TO COME ON AND OFF INTERMITTENTLY. AFTER ABOUT A WEEK, IT STAYED ON. I TOOK IT TO A FORD DEALERSHIP. FOR $119.16, THEY DIAGNOSED IT AS CODES B1868 - AIRBAG LAMP FAILURE AND B2232 AIRBAG CIRCUIT OPEN LOOP #2 FRONT DRIVER'S SEAT. IT WOULD COST $1,100 TO REPLACE THE MODULE.

05/21/2012
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 03/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N47W******
Summary

THE REAR DOORS DO NOT LOCK. THE MANUAL LOCKING DEVICE DOESN'T MOVE, NOR DOES THE LOCK ON THE REMOTE WORK, SO THERE IS NO WAY TO LOCK THE DOORS. THIS MAY HAVE BEEN LIKE THIS FOR A LONG TIME WITHOUT US NOTICING. THANK GOODNESS THAT A CHILD DID NOT TRY TO OPEN THE DOOR BECAUSE IT HAS NOT LOCKED. THIS ISSUE IS ALL OVER THE INTERNET AND IS A COMMON PROBLEM. THIS IS A SERIOUS PROBLEM. *TT

05/15/2012
Components: SEAT BELTS
Incident Date: 05/08/2012
Crash: Yes
Fire: No
Summary

THE FORD FOCUS COLLIDED WITH AN ELK. THE DRIVER SEATBELT DID NOT LOCK AND THIS CAUSED THE DRIVER TO COLLIDE WITH THE STEERING WHEEL, WINDSHIELD, AND ELK. *JS

05/01/2012
Components: ELECTRICAL SYSTEM
Incident Date: 04/28/2012
Crash: No
Fire: No
Summary

I WAS RECENTLY DRIVING AND MY CAR ENGINE WAS REVVING UP WHEN I WOULD PUSH IN THE CLUTCH. AFTER TAKING IT IN TO THE MECHANIC, THEY TOLD ME MY ALTERNATOR WENT OUT. THIS WOULD NOT BE A BIG DEAL BUT THIS SEEMS TO BE SOMETHING COMMON AMONG 2007 FORD FOCUS OWNERS. NOT ONLY DOES THIS REPAIR SEEM PREMATURE BUT IT ALSO IS MUCH MORE EXPENSIVE THAN REPLACING MOST ALTERNATORS BECAUSE IT IS A DEALER ONLY PART. IF YOU THINK IT IS JUST ME HERE IS A WEBSITE WITH MORE COMPLAINTS: HTTP://WWW.CARCOMPLAINTS.COM/FORD/FOCUS/2007/ELECTRICAL/ALTERNATOR_DEAD.SHTML *JS

04/27/2012
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 09/07/2011
Crash: No
Fire: No
Summary

WHEN SLOWING DOWN (COASTING OR BREAKING) THE ACCELERATOR HANGS. IT WILL HOLD AT A CONSTANT RPM (BETWEEN 2500 AND 4000, DIFFERENT EACH TIME) I HAVE TO PUT THE CAR IN NEUTRAL AND DEPRESS THE THROTTLE ALL THE WAY SEVERAL TIMES. I CHECKED THE THROTTLE CABLE AND THERE IS STILL TENSION ON IT SO IT IS NOT MECHANICAL BETWEEN THE PEDAL AND THE THROTTLE BODY. ALMOST SEEMS LIKE A NEUTRAL SENSOR. *TR

04/20/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 06/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N07W******
Summary

THIS HAS HAPPENED MANY TIMES (20+) WHERE I SLOW DOWN TO STOP AND IT ACCELERATES ALMOST CAUSING AN ACCIDENT. I HAVE TO THROW IT INTO NEUTURAL AND HIT THE GAS PEDDLE A FEW TIMES TO BRING IT BACK DOWN TO IDLE AND ONCE I COULDN'T GET IT BACK DOWN SO I HAD TO SHUT THE ENGINE OFF AND RESTART THE CAR. I TOOK IT TO THE FORD DEALER AND THEY COULDN'T FIND ANYTHING WRONG. THIS IS A SERIOUS FLAW AND REAL SCARY WHEN IT HAPPENS!! I'VE SEEN OTHER COMPLAINTS WITH THE EXACT SAME ISSUE TOO! *JS

04/16/2012
Components: AIR BAGS
Incident Date: 04/14/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH OVER A POTHOLE, THE AIR BAG WARNING INDICATOR BEGAN TO ILLUMINATE CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND INDEPENDENT MECHANIC, WHO BOTH STATED THAT THE ENTIRE AIR BAG SYSTEM WOULD NEED TO BE REPLACED. THE TECHNICIANS ALSO STATED THAT WHEN THE MALFUNCTION OCCURRED, THE AIR BAG SYSTEM RESPONDED AS THOUGH A MASSIVE IMPACT WAS INVOLVED WITH THE VEHICLE. THERE WAS NO IMPACT NOR DID THE AIR BAGS DEPLOY. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. THE VIN WAS UNAVAILABLE.

04/11/2012
Components: AIR BAGS
Incident Date: 04/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N37W******
Summary

AT 7:30 THIS MORNING, I WAS DRIVING TO WORK ON THE PALISADES PARKWAY, MY SPEED WAS ABOUT 70 MPH, WHEN SUDDENLY THERE WAS A LOUD BANG, FOLLOWED BY SMOKE IN THE INTERIOR OF MY CAR. I IMMEDIATELY SLOWED DOWN AND REALIZED THAT THE CAR WAS STILL OPERATING FINE, BUT THAT THE DRIVER'S SIDE IMPACT AIR BAG DEPLOYED FOR NO REASON. I DID NOT HIT A POT HOLE, NOR WAS I HIT OR HIT ANY ONE OR ANY THING. IT JUST DEPLOYED ON IT'S OWN. THE SEAT BAG WAS LOCATED IN THE DRIVER'S SEAT. THERE IS NOW FOAM RUBBER IN THE INTERIOR OF MY CAR FROM THE SEAT. THE SEAM ON THE SEAT IS OPEN. I CALLED THE LOCAL FORD DEALER AND WAS TOLD IT WOULD NOT BE COVERED. I ALSO CALLED THE FORD MOTOR COMPANY CUSTOMER CARE SERVICE, WHICH ASSIGNED A CASE NUMBER AND I SHOULD HEAR BACK IN ABOUT 24-48 HOURS. UPON LOOKING ON THE WEB, I HAVE FOUND ABOUT 25 ADDITIONAL INSTANCES OF THE SAME AIR BAG DEPLOYING FOR NO REASON. MY LEFT ARM, MY NECK ARE BRUISED FROM THE IMPACT OF THE AIRBAG. I ALSO AM HAVING RINGING IN MY LEFT EAR FROM THE BANG. IS THERE ENOUGH EVIDENCE FOR A RECALL BASED ON MANY DEPLOYMENTS OF THIS AIRBAG? *TR

03/27/2012
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N07W******
Summary

DRIVER SIDE BACK DOOR WILL NOT LOCK AT ALL...THEREFORE I CAN'T LET MY CHILD RIDE IN THE CAR BECAUSE I CAN'T PUT THE CHILD LOCK ON THE CAR. THIS IS VERY UNSAFE!! *TR

03/13/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 03/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N87W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD ACCELERATE ABNORMALLY AND WITHOUT WARNING. THE CONTACT WOULD DEPRESS THE BRAKE PEDAL BUT THE VEHICLE REFUSED TO STOP. THE CONTACT THEN TURNED THE VEHICLE OFF WHILE THE VEHICLE WAS STILL IN MOTION. THE CONTACT TURNED THE VEHICLE BACK ON AND THE VEHICLE BEGAN TO PERFORM AS NORMAL. A LOCAL MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 60,601. ..UPDATED 04/11/12 *BF

03/06/2012
Components: ELECTRICAL SYSTEM
Incident Date: 03/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N97W******
Summary

WHILE DRIVING ON THE INTERSTATE THE CAR HAD TOTAL FAILURE OF ITS ELECTRICAL SYSTEM. ALL DASHBOARD FUNCTIONS FAILED, LIGHTS, RADIO, ANYTHING ELECTRICAL. WITHIN 5 MINUTES THE CAR STALLED AND WOULD NOT STARTED AGAIN. THE CAR WAS TOWED TO A LOCAL FORD DEALERSHIP. TESTS INDICATED THAT THE ALTERNATOR WAS DEFECTIVE. PRIOR TO THIS INCIDENT THERE WAS ABSOLUTELY NO WARNING INDICATING A PROBLEM WITH THE CHARGING SYSTEM. THE CAR IS 5 YEARS OLD AND ONLY HAS 30,630 MILES ON IT. *TR

03/01/2012
Components: STEERING,AIR BAGS
Incident Date: 02/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N27W******
Summary

AIR BAG LIGHT IS ILLUMINATED OR ON. HOWEVER, MY CAR HAS NEVER BEEN IN AN ACCIDENT OR COLLISION. POWER STEERING ON THE CAR WENT BAD. I HAD TO GET IT REPLACED. WANTED TO KNOW IF THERE ARE ANY RECALLS FOR BOTH OF THESE ISSUES. I BOUGHT THIS CAR NEW. SHOULD I BE EXPERIENCING PROBLEMS THIS SOON? *TR

02/24/2012
Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN
Incident Date: 01/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 1KAHP36NX7W******
Summary

THERE ARE TWO RECURRING PROBLEMS THAT REALLY CONCERN ME: 1) TRANSMISSION/POWERTAIN LIGHT HAS FLICKERED ON-AND-OFF AND THEN GOES OFF COMPLETELY. INITIALLY I ASSUMED IT WAS A FUSE OR ELECTRICAL PROBLEM. THERE HAVE BEEN SEVERAL EPISODES, THE SCARIEST TO DATE ON 2-20-12 THE CAR SEEMED TO "LOSE GEARS," SHUTTERED A LITTLE, AND SUDDENLY FELT IT WAS GOING TO STALL OUT ON A SHORT INCLINE. MY 15 YEAR OLD DAUGHTER (WITH LEARNER'S PERMIT) WAS AT THE WHEEL. IT WAS FRIGHTENING AS THE CAR FELT IT WOULD ROLL BACKWARD WITH TRAFFIC STACKED UP BEHIND HER. 2) BRAKES: ON TWO OCASSIONS SINCE I HAVE OWNED THE CAR (3.5 MONTHS) THE BRAKES, WHEN APPLIED (NORMAL FASHION) COMPLETELY WENT TO THE FLOOR WITHOUT FUNCTIONING: THERE WAS NOTHING THERE. A COUPLE OF MINUTES LATER, AND ONLY AFTER PUMPING THE BRAKES A FEW TIMES, DID THE "BRAKE FUNCTION RETURN." MY MOTHER HAD WARNED ME ABOUT THIS - SHE ALSO PROVIDED ME WITH A FILE FOLDER OF ALL REPAIRS SHE HAD MADE ON THE CAR. TWICE; SHE HAD THE MASTER BRAKE CYLINDER REPLACED! SHE COMPLAINED TO THE FORD DEALER IN HER HOMETOWN, WHO "BRUSHED IT OFF" AND ASSURED HER THERE WOULD BE NO FURTHER PROBLEMS. IN THE LAST 3 WEEKS, THE BRAKES FAILED AGAIN - AND AGAIN, MY 15 YEAR OLD WAS AT THE WHEEL. I CANNOT TELL YOU HOW FRIGHTENING THIS WAS - IF NHTSA IS AWARE OF MULTIPLE COMPLAINTS ABOUT A DESIGN FAILURE; WHY HASN'T FORD ISSUED A RECALL TO MAKE THE NECESSARY REPAIRS? *TR

02/16/2012
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 01/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N87W******
Summary

PASSANGER REAR DOOR LOCK WILL NOT LOCK WITH MANUAL OPERATION OR THE REMOTE. THIS IS A SAFETY ISSUE BECAUSE OUR KIDS CAN JUST OPEN THE REAR DOOR BECAUSE YOU HAVE NO ABILITY TO LOCK THE DOOR WITH THE CHILD SAFETY LOCK FEATURE. THE LOCK IS JAMMED IN THE UNLOCK POSITION. THERE IS A RECALL ON THE 2005 FOCUS DOOR LOCKS BUT NOT THE 2007? THE LATCH LOCK ASSEMBLY IS THE SAME FROM 2000-2007 FORD MODEL YEARS. THERE ARE A LOT OF PEOPLE REPORTING THIS ISSUE ALL OVER THE WEB. I HOPE PEOPLE START REPORTING THIS MORE ON THIS SITE. THE DEALER WANTS TO CHARGE ME $500 TO REPLACE THE JAMMED UNLOCKED DOOR LATCH THAT REQUIRES THE COMPLETE LATCH ASSEMBLY TO BE REPLACED. I'M ALSO NOT HAPPY THAT ANYONE CAN GET AT MY CHILD BY JUST PULLING ON THE DOOR HANDLE. IF YOU CAN'T LOCK THE REAR DOOR IT MAKES IT REAL EASY FOR SOMEONE TO HARM OUR CHILDREN. I ALSO CAN'T IMAGINE OUR CHILDREN UNKNOWINGLY PULLING ON THE HANDLE AND FALLING OUT OF THE CAR BECAUSE I WAS NOT ABLE TO LOCK THE REAR DOOR. I CAN'T AFFORD THE $500 BUCKS-- OUR CHILDREN ARE AT RISK. FORD SHOULD BE ASHAMED OF THEMSELVES FOR NOT RECALLING THIS ISSUE AND WILL SUFFER DEARLY FROM THE LAWSUITS THAT COME THEIR WAY. LAST FORD I EVER BUY PERIOD!!! PROTECT THE CONSUMER FORD!!! *TR

02/14/2012
Components: ELECTRICAL SYSTEM
Incident Date: 01/04/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N67W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE RADIO AND ALL OF THE LIGHTS ON THE INSTRUMENT PANEL BEGAN TO OPERATE INTERMITTENTLY. THE VEHICLE THEN STALLED. THE VEHICLE COASTED TO THE SHOULDER AND WAS TOWED TO AN AUTO BODY SHOP. THE AUTO BODY SHOP STATED THAT THE ALTERNATOR NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED ONCE AND THE VEHICLE WOULD NOT START. THE DEALER WAS NOT MADE AWARE OF THE SECOND OCCURRENCE. THE VEHICLE WAS NOT TAKEN BACK FOR ADDITIONAL REPAIRS. THE FAILURE MILEAGE WAS 58,120 AND THE CURRENT MILEAGE WAS UNKNOWN.

02/08/2012
Components: AIR BAGS
Incident Date: 04/12/2011
Crash: No
Fire: No
Summary

AIR BAG LIGHT LIGHTS UP INDICATING SOME TYPE OF FAILURE IF USED. *TR

01/11/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 01/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N27W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED AND THE ENTIRE INSTRUMENT PANEL BEGAN TO ILLUMINATE. THE INDICATORS REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. IN ADDITION, THE SPEEDOMETER BECAME INOPERATIVE. UPON RESTARTING, THE MALFUNCTIONS CONTINUED AND THE CONTACT WAS ABLE TO RESUME OPERATION. THE FAILURE OCCURRED TWO DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE PCM WAS REPLACED, HOWEVER THE FAILURE PERSISTED AFTER THE REPAIR WAS PERFORMED. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

12/26/2011
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 12/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N67W******
Summary

AUTO DOOR LOCK DOES NOT FUNCTION. I CAN HEAR WHAT SOUNDS LIKE SOMETHING HAPPENING OR ELECTRIC MOTOR RUNNING WHEN I PUSH THE BUTTON BUT NOTHING HAPPENS. *TR

12/16/2011
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 05/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N47W******
Summary

ONE OF THE REAR DOORS WILL NOT LOCK. THE DEALERSHIP INFORMED US THE MOTOR NEEDED REPLACED. THIS WAS SHOCKING NEWS SINCE THE CAR HAS RELATIVELY LOW MILEAGE COMPARED TO THIS TYPE OF NEEDED REPAIR. *TR

12/02/2011
Components: POWER TRAIN
Incident Date: 09/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34NX7W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE SHOOK ABNORMALLY BEFORE STALLING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER TEST DROVE THE VEHICLE AND ADVISED THAT THE TIRES NEEDED TO BE ROTATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,668.

12/02/2011
Components: ELECTRICAL SYSTEM
Incident Date: 08/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N27W******
Summary

WHILE TRAVELING ON INTERSTATE 24 EAST BETWEEN NASHVILLE AND CHATTANOOGA, I HAD AN ELECTRICAL PROBLEM THAT CAUSED MY ENGINE TO SHUT DOWN WHILE MY CAR WAS STILL TRAVELING AT 65 MPH. THE FIRST SIGN OF A PROBLEM WAS WHEN MY RADIO SHUT OFF UNEXPECTEDLY. THERE WERE NO WARNING LIGHTS ON THE DASHBOARD TO INDICATE THAT MY ENGINE WAS ABOUT TO SHUT DOWN. AFTER TRAVELING ANOTHER 3 TO 5 MILES, ALL THE WARNING LIGHTS ILLUMINATED ON MY DASHBOARD AND A FEW SECONDS LATER MY ENGINE SHUT DOWN. I WAS STILL TRAVELING AT APPROXIMATELY 60 MPH AND WAS ABLE TO STOP THE CAR IN THE EMERGENCY LANE. AFTER STOPPING THE CAR, THE ENGINE WOULD NOT START. ME AND MY FAMILY WERE STUCK ON THE SIDE OF THE HIGHWAY UNTIL WE COULD HAVE THE VEHICLE TOWED TO THE NEAREST FORD DEALER. THE FORD DEALER RAN ELECTRICAL TESTS AND DISCOVERED THE BATTERY HAD FAILED. THE DEALERSHIP REPLACED THE BATTERY AND THE CAR DROVE FINE. ON DECEMBER 1, 2011, ONLY FOUR MONTHS LATER, I WAS TRAVELING TROUGH THE CITY WHEN MY RADIO SHUT OFF AND A FEW MILES LATER THE ENGINE DIED AND WOULD NOT RESTART. THE BATTERY WAS TESTED AND FOUND TO HAVE FAILED AGAIN. BOTH BATTERIES THAT FAILED WERE MOTORCRAFT 1BXT*96*500. SINCE THIS PROBLEM OCCURS WHILE DRIVING WITH NO APPARENT WARNING LIGHTS, AND CAUSES THE ENGINE TO SHUT DOWN, IT NEEDS TO BE INVESTIGATED. *TR

11/17/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 11/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N07W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, SHE ATTEMPTED TO APPLY PRESSURE TO THE ACCELERATOR PEDAL BUT THE PEDAL WOULD NOT RESPOND. THE CONTACT WAS ABLE TO SUCCESSFULLY OPERATE THE ACCELERATOR PEDAL AFTER APPLYING HEAVY PRESSURE. THE FAILURE HAD SINCE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THIS WAS A KNOWN FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 83,335.

11/16/2011
Components: AIR BAGS
Incident Date: 11/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N77W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT WAS DRIVING AT VARIOUS SPEEDS WHEN THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE RECURRED WHENEVER THE ENGINE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THEY INFORMED THE CONTACT THAT THE INSTRUMENT CLUSTER AND PASSENGER SIDE IMPACT SENSOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE SERVICE WARRANTY EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

10/23/2011
Components: ELECTRICAL SYSTEM
Incident Date: 10/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP37N77W******
Summary

ALTERNATOR FAILED WITHOUT PRIOR WARNING, PLEASE NOTE THAT THE CHARGING SYSTEM FAILURE NEVER ONCE WAS INDICATED BY THE ILLUMINATION OF THE BATTERY IDIOT LIGHT BEFORE THE VEHICLE STALLED AT 15 MPH AND IN A DRIVE THRU AT A MCDONALD'S... THE VEHICLE COULD NOT BE RESTARTED DUE TO DEPLETED BATTERY CHARGE LEVEL..... NOTE BATTERY PASSED TESTING PHASE AFTER ALTERNATOR REPLACEMENT.... PLEASE NOTE THAT THE BATTERY IDIOT LIGHT DOES ILLUMINATE DURING THE KEY ON ENGINE OFF PRESTART SYSTEM CHECK.....ONCE THE BATTERY WAS SUFFICIENTLY JUMP CHARGED THE VEHICLE RESTARTED AND RAN WITHOUT ANY APPARENT PROBLEM FROM ANY SYSTEM (NO IDIOT LIGHTS ILLUMINATED AND NO CHECK ENGINE LIGHT). HOWEVER WHEN A CHARGING SYSTEM CHECK WAS PERFORMED, THE TEST REVEALED THE ALTERNATOR HAD FAILED AND WAS NOT MAINTAINING A VOLTAGE OUTPUT SUFFICIENT TO SUSTAIN VEHICLE OPERATION. PLEASE NOTE THAT THIS ALTERNATOR FAILURE ALSO CAUSED THE WHOLE ELECTRICAL SYSTEM TO SHUT DOWN INCLUDING ALL LIGHTS..... DOES THIS OR DOES THIS NOT PRESENT A SEVER SAFETY PROBLEM CAUSED BY THE STALLING OF THE VEHICLE AT ANY SPEED AND OR TRAFFIC CONDITION SINCE THE CIRCUIT THAT SHOULD ACTIVATE THE IDIOT LIGHT WHEN THE CHARGING SYSTEM BEGINS TO FAIL AND/OR FAILS COMPLETELY DOES NOT ILLUMINATE SAID IDIOT LIGHT SYSTEM.... *TR

10/16/2011
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 09/04/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAFP34N27W******
Summary

PREMATURE AND UNEVEN WEARING ON ORIGINAL TIRES (PARELLI) ACCIDENT DUE FAILURE TO CONTROL AND/OR STOP THE VEHICLE BEFORE HITTING ANOTHER CAR. OVER 6,000 DOLLARS IN DAMAGE TO MY VEHICLE AND WHIP LASH. *TR

09/27/2011
Components: SEATS
Incident Date: 09/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N77W******
Summary

MY 2007 FORD FOCUS HAS (HAD) HEATED SEATS. LATE WINTER OF 2011, MY DRIVER SEAT WOULD BECOME VERY, VERY HOT, AND I WOULD TURN IT OFF BECAUSE IT WOULD BECOME SO UNCOMFORTABLE. I FOUND OUT THIS FALL THAT THIS HEATED SEAT NO LONGER WORKS. I HAVE CHECKED THE FUSE AND IT IS FINE. THE INDICATOR LIGHT GOES ON WHEN PUSHED, BUT NO HEAT. I WOULD NOT BE SURPRISED TO HAVE A BURNED SPOT ON THE HEATING PAD. I BELIEVE THAT FORD SHOULD RECALL THIS AS IT IS A HAZARD. YOU COULD BE BURNED BY A HOT SEAT BEFORE IT BURNS OUT. IT COULD START A FIRE. I WOULD LIKE TO SEE THIS REPAIRED BY FORD AS THEY HAVE NUMEROUS STYLES OF VEHICLES WITH HEATED SEAT PROBLEMS. PLEASE MAKE THEM REPAIR THIS PROBLEM FOR US OWNERS. I DO NOT HAVE OUT OF POCKET FUNDS TO HAVE THIS REPAIRED BY A DEALSHIP. *TT

09/02/2011
Components: ELECTRICAL SYSTEM
Incident Date: 09/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP31N77W******
Summary

OUR ALTERNATOR FAILED IN OUR FORD FOCUS ZX3 2007 TODAY WHILE DRIVING - GOT THE CAR TO FORD SERVICE STATION WITH SPARE BATTERY AND JUMPER CABLES AND DID SOME ON-LINE RESEARCH ONLY TO FIND OUT THAT SEVERAL OTHER FOLKS HAVE EXPERIENCED THE SAME PROBLEM: HTTP://WWW.CARCOMPLAINTS.COM/FORD/FOCUS/2007/ELECTRICAL/ALTERNATOR_DEAD.SHTML ALTERNATORS SHOULDN'T FAIL THIS OFTEN ON A CAR WITH LESS THAN 30K MILES. FORD SHOULD RECALL AND REIMBURSE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/01/2011
Components: ELECTRICAL SYSTEM
Incident Date: 08/31/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N97W******
Summary

THE AIRBAG LIGHT ON THE INSTRUMENT CLUSTER OF MY 2007 FORD FOCUS CAME ON FOR THE FIRST TIME AUGUST 31, 2011. THE CAR HAS 37,023 MILES AND HAS HAD ALL THE DEALER MAINTENANCE PERFORMED SINCE THE CAR WAS PURCHASED. I WAS TOLD BY THE LONGMONT FORD DEALER THAT THE ON BOARD DIAGNOSTIC COMPUTER INDICATED A LOSS OF COMMUNICATION AND THAT THE AIRBAG SAFETY SYSTEM WAS NOT ENGAGED WHEN THE LIGHT WAS ON. I RETURNED TO THE DEALER THE NEXT DAY TO HAVE A COMPLETE DIAGNOSTIC TO DETERMINE WHAT HAD CAUSED THE LIGHT TO ACTIVATE. I WAS TOLD THAT THE INSTRUMENT CLUSTER HAD FAILED AND THAT THE ENTIRE CLUSTER MUST BE REPLACED. THIS ELECTRONIC FAILURE REPRESENTS A SERIOUS SAFETY ISSUE IF NOT REPLACED AT A COST OF ~$800.00. I AM DEEPLY CONCERNED THAT OTHER DRIVERS OF THIS CAR MAY NOT UNDERSTAND THAT THE SAFETY SYSTEM IS COMPLETELY INACTIVE WHEN THE INSTRUMENT CLUSTER FAILS IN THIS WAY. FORD DOES NOT OFFER TO REPLACE THIS AS PART OF THE SAFETY WARRANTY PROGRAM. I THINK THIS IS WRONG AND REPRESENTS A SAFETY HAZARD FOR DRIVERS WHO MAY NOT UNDERSTAND THE FAILURE OR WHO CANNOT AFFORD TO MAKE SUCH A REPAIR AND CHOOSE TO DRIVE THE CARE WITHOUT THE SAFETY FEATURE OPERABLE. *TR

09/01/2011
Components: AIR BAGS
Incident Date: 08/31/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N97W******
Summary

THE AIRBAG LIGHT ON THE INSTRUMENT CLUSTER OF MY 2007 FORD FOCUS CAME ON FOR THE FIRST TIME AUGUST 31, 2011. THE CAR HAS 37,023 MILES AND HAS HAD ALL THE DEALER MAINTENANCE PERFORMED SINCE THE CAR WAS PURCHASED. I WAS TOLD BY THE LONGMONT FORD DEALER THAT THE ON BOARD DIAGNOSTIC COMPUTER INDICATED A LOSS OF COMMUNICATION AND THAT THE AIRBAG SAFETY SYSTEM WAS NOT ENGAGED WHEN THE LIGHT WAS ON. I RETURNED TO THE DEALER THE NEXT DAY TO HAVE A COMPLETE DIAGNOSTIC TO DETERMINE WHAT HAD CAUSED THE LIGHT TO ACTIVATE. I WAS TOLD THAT THE INSTRUMENT CLUSTER HAD FAILED AND THAT THE ENTIRE CLUSTER MUST BE REPLACED. THIS ELECTRONIC FAILURE REPRESENTS A SERIOUS SAFETY ISSUE IF NOT REPLACED AT A COST OF ~$800.00. I AM DEEPLY CONCERNED THAT OTHER DRIVERS OF THIS CAR MAY NOT UNDERSTAND THAT THE SAFETY SYSTEM IS COMPLETELY INACTIVE WHEN THE INSTRUMENT CLUSTER FAILS IN THIS WAY. FORD DOES NOT OFFER TO REPLACE THIS AS PART OF THE SAFETY WARRANTY PROGRAM. I THINK THIS IS WRONG AND REPRESENTS A SAFETY HAZARD FOR DRIVERS WHO MAY NOT UNDERSTAND THE FAILURE OR WHO CANNOT AFFORD TO MAKE SUCH A REPAIR AND CHOOSE TO DRIVE THE CARE WITHOUT THE SAFETY FEATURE OPERABLE. *TR

08/27/2011
Components: POWER TRAIN
Incident Date: 08/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N77W******
Summary

WHILE DRIVING AT HIGHWAY SPEEDS, ENGINE WOULD REV UP AND NOT SHIFT GEARS, ONCE IT DID SHIFT CAR LURCHED FORWARD. TOOK TO LOCAL MECHANIC WHO SAID TRANSMISSION WAS BURNING OUT. TOWED TO LOCAL FORD DEALER WHO CONFIRMED. FORD STATED THERE WERE NO COMPLAINTS ABOUT AUTOMATIC TRANSMISSION. VEHICLE OUT OF WARRANTY AND TRANSMISSION HAD TO BE REPLACED FOR ALMOST $3000. FORD PAYED $500. CAR ONLY HAD 27,027 MILES AT TIME OF FAILURE. THE SUDDEN LURCH COULD CAUSE AN ACCIDENT AND/OR THE DRIVER TO LOSE CONTROL OF VEHICLE. INTERNET SEARCH REVEALS MULTIPLE COMPLAINTS OF THE SAME CONDITIONS OF TRANSMISSION FAILURE AND SUDDEN LURCHING ON THE FOCUS. THE RE-MANUFACTURED TRANSMISSION CARRIES A HIGHER MILEAGE WARRANTY THAN THE ORIGINAL ONE WHICH MAKES ONE WONDER IF FORD IS AWARE OF THE PROBLEM AND CORRECTING IT ON THE SLY AS FAILURES OCCUR AND TRANSMISSIONS ARE REPLACED. *TT

08/13/2011
Components: UNKNOWN OR OTHER
Incident Date: 08/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N37W******
Summary

THE IGNITION KEY WOULD NOT TURN. THE REPAIR COST $305 AND FORD WILL NOT COVER THE EXPENSE UNDER THE EXTRACARE EXTENDED WARRANTY. MY RESEARCH INDICATES THAT THIS IS A PROBLEM THAT HAS BEEN GOING ON SINCE 2000. I HAD A 2003 FORD FOCUS AND I EXPERIENCED THE SAME EXACT PROBLEM. I ASSUMED WHEN I PURCHASED MY 2007 AND 2010 FORD FOCUS THAT THIS PROBLEM HAD BEEN ADDRESSED BY FORD. I LOOKED UP THE 2003 FORD FOCUS ON YOUR DATABASE AND FOUND 247 COMPLAINTS REGARDING THIS PROBLEM.. THE 2007 FORD FOCUS HAS ONLY 10 COMPLAINTS BUT IT APPEARS THAT THE MILEAGE HAS TO BE OVER 30,000 MILES.

08/08/2011
Components: POWER TRAIN
Incident Date: 10/01/2008
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N17W******
Summary

2007 FORD FOCUS PZEV MODEL. ONLY WHEN ENGINE IS COLD, WHEN TRANSMISSION IS PUT IN REVERSE, IT WILL SUDDENLY SURGE AND MOVE MUCH FASTER THAN THE AMOUNT OF PRESSURE ON THE ACCELERATOR WOULD CAUSE. IT BEGAN HAPPENING WHEN I BOUGHT THE CAR BUT ONLY SPORADICALLY, IT SEEMS TO HAPPEN A LOT MORE NOW THAT THE CAR IS OLDER. IN THE PAST I TOLD THE DEALERSHIP ABOUT IT ON TWO OCCASIONS AND THEY COULD FIND NOTHING WRONG SO I AM JUST VERY CAREFUL WHEN I AM BACKING THE CAR UP. *TR

07/22/2011
Components: POWER TRAIN,EQUIPMENT
Incident Date: 06/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N57W******
Summary

MY 88 YEAR OLD MOTHER WAS PULLING INTO HER GARAGE WHEN GRABBING THE SHIFING LEVER TO PUT IT IN PARK IT CAME UP OUT OF THE COLUMN ALONG WITH THE ELECTRICAL CONNECTION CAUSING THE CAR TO GO FORWARD AND HIT THE BOXES. THE KEY WAS LOCKED IN PLACE AND THE CAR WOULDN'T SHUT OFF. PISS POOR DESIGN OF SCREW HOLDING THE SHIFTER ON AND THE CONNECTION FOR THE POWER. *TT

07/20/2011
Components: SUSPENSION
Incident Date: 01/18/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N87W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THE TREAD ON THE REAR TIRES WAS WEARING FASTER THAN THE FRONT. THE CONTACT STATED THE WEAR WAS ON THE OUTSIDE OF THE TIRES BUT THEY REPLACED THE REAR TIRES FOR THE THIRD TIME. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THERE WAS NOTHING THAT COULD BE DONE TO THE REAR ALIGNMENT OF THE VEHICLE. THE DEALER STATED THE CONTACT HAD TO TRY AND MANAGE THE PREMATURE WEAR OF THE TIRES. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 57,000.

07/18/2011
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/08/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N07W******
Summary

2007 FORD FOCUS THROTTLE STICKS! MOST OF THE TIME WHEN I TRY TO COME TO A STOP, THE ENGINE RACES AND I HAVE A HARD TIME GETTING IT TO COME BACK DOWN TO IDLE. THIS ALSO HAPPENS WHEN TRYING TO GO SLOW. THERE IS A PROBLEM WITH THE THROTTLE! THIS IS HAPPENING ALL THE TIME! *KB

07/14/2011
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP36N47W******
Summary

WHILE DRIVING SLOWLY, THE REAR HATCH DOOR OF OUR WAGON WITH ELECTRIC LOCKS POPPED OPEN ON ITS OWN. I STOPPED AND CLOSED THE DOOR. SAME THING HAPPENED A COUPLE DAYS LATER. *TR

07/13/2011
Components: SEAT BELTS
Incident Date: 02/11/2010
Crash: Yes
Fire: No
Summary

IN A HEAD-ON COLLISION THE DRIVER'S SEAT BELT DISENGAGED THROWING DRIVER THROUGH PASSENGER SIDE WINDSHIELD. THE ARMREST BETWEEN THE SEATS WHICH IS POSITIONED RIGHT OVER THE SEAT BELT LATCH AND IS ON A GOOSE-NECK MOUNT COLLAPSED AND RELEASED THE SEAT BELT. THIS RESULTED IN SERIOUS INJURIES. *TR

06/30/2011
Components: ELECTRICAL SYSTEM
Incident Date: 06/30/2011
Crash: No
Fire: No
Summary

ALTERNATOR FAILURE. *TR

06/29/2011
Components: ELECTRICAL SYSTEM
Incident Date: 06/28/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING 50 MPH, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGE WAS 41,000. THE VIN WAS UNAVAILABLE.

05/31/2011
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 05/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N67W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR PASSENGER SIDE DOOR OPENED WITHOUT INTENT. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND ATTEMPTED TO CLOSE THE DOOR YET THE DOOR FAILED TO REMAIN IN A SECURED POSITION. THE VEHICLE PASSENGER MANUALLY HELD THE DOOR TO PREVENT IT FROM OPENING WHEN IN MOTION. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO THE PLASTIC DOOR LATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOTIFIED AND THEY WERE UNABLE TO PROVIDE ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

05/28/2011
Components: ENGINE AND ENGINE COOLING,EQUIPMENT
Incident Date: 04/18/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N27W******
Summary

THIS IS NOT A SAFETY COMPLAINT, BUT IT IS A COMPLAINT ABOUT A DEFECTIVE COMPONENT THAT AFFECTS COMFORT, IF NOT SAFETY. MY WIFE AND I BOTH BOUGHT NEW 2007 FORD FOCUSES. SOON AFTER MY CAR WENT OUT OF WARRANTY (AT ABOUT 37,000 MILES IN FALL 2009), THE AIR RECIRCULATION FUNCTION ON THE A/C STOPPED WORKING. THE INDICATOR LIGHT GOES ON, BUT THE AIR CONTINUES TO BE DRAWN FROM OUTSIDE. I TOOK MY CAR TO MY DEALER AND WAS TOLD THAT THE MOTOR THAT OPENS AND CLOSES A VENT DOOR HAD DIED. IT WOULD COST ABOUT $600 FOR THE MOTOR, PLUS THE LABOR COST OF REMOVING THE DASH TO ACCESS THE MOTOR. BECAUSE OF THE HUGE EXPENSE, I DECIDED TO LIVE WITH THE PROBLEM. NOW MY WIFE'S CAR HAS THE DEVELOPED THE SAME PROBLEM (AT 21,000 MILES). HER AIR RECIRCULATION BUTTON ALSO HAS STOPPED WORKING. I CHECKED THE INTERNET AND SAW SEVERAL OTHER OWNERS' COMPLAINTS ABOUT THE SAME PROBLEM IN THEIR 2007 FOCUSES. IT SEEMS TO ME THAT THERE IS A FAIRLY WIDESPREAD PROBLEM WITH THIS MOTOR IN 2007 FOCUSES. I AM ASKING YOU TO INITIATE A RECALL, SO THAT PEOPLE WITH THIS PROBLEM CAN GET THEIR CARS FIXED AND HAVE THEIR A/C WORK PROPERLY. *TR

05/25/2011
Components: ELECTRICAL SYSTEM
Incident Date: 05/24/2011
Crash: No
Fire: No
Summary

2007 FORD FOCUS....ALTERNATOR AND BATTERY REPLACEMENT...IF YOU CHECK INTO THIS, YOU WILL NOTICE HOW MANY PEOPLE HAVE HAD TO REPLACE THESE ITEMS IN UNDER 50K MILES ON CAR. *TR

05/06/2011
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 03/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N27W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT NOTICED THAT THE REAR PASSENGER DOOR WOULD NOT REMAIN LOCKED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS WAITING FOR PARTS TO ARRIVE TO REPAIR THE FAILURE. THE MANUFACTURER WAS UNAWARE OF THE ISSUE AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE CURRENT MILEAGES WERE 54,000 AND THE FAILURE MILEAGES WERE 52,700. UPDATED 06/16/11*LJ UPDATED 06/21/11

04/27/2011
Components: ELECTRICAL SYSTEM
Incident Date: 04/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP36N37W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS STATION WAGON. THE CONTACT WAS DRIVING 45 MPH WHEN HE NOTICED THAT THE TAIL LIGHTS AND MARKER LIGHTS WERE NO LONGER ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO INFORMED HIM THAT THE WIRING HARNESS WAS CHAFE AND HAD A SHORT CIRCUIT. THE VEHICLE WAS NOT REPAIRED. THE DEALER ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE HOWEVER, THERE WAS A TECHNICAL SERVICE BULLETIN UNDER NHTSA ITEM NUMBER: 10023297 (ELECTRICAL SYSTEM: WIRING). THE CONTACT DID NOT ORDER THE SERVICE BULLETIN FOR ADDITIONAL INFORMATION. THE FAILURE MILEAGE WAS 120,000.

04/25/2011
Components: AIR BAGS
Incident Date: 04/24/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N27W******
Summary

I WAS DRIVING DOWN A CITY STREET WHEN MY DRIVER SIDE AIRBAG DEPLOYED FOR NO REASON. I DID NOT GO OVER A BUMP AND WAS NOT HIT BY ANOTHER VEHICLE TO JUSTIFY THE AIRBAG DEPLOYING. I IMMEDIATELY PULLED OVER AND GOT OUT OF MY CAR. *TR

04/20/2011
Components: AIR BAGS
Incident Date: 04/14/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP37N37W******
Summary

DRIVING DOWN DIRT ROAD ~45MPH. SPEED LIMIT IS 55MPH. SAID ROAD HAS NUMEROUS POTHOLES, NONE OF LARGE SIZE THAT WERE OBSERVED TO BE CATASTROPHIC. PASSENGER SEAT AIRBAG DEPLOYED WITH PASSENGER IN SEAT. SPOKE WITH FORD COMPLAINT LINE, THEY DENY THIS AS A FAILURE WITHOUT INVESTIGATING OR INSPECTING, NOR DID THEY OFFER. FORD DEALER WHO IS REPAIRING VEHICLE, WAS NOT ABLE TO PROVIDE ME WITH THE INFORMATION OF WHAT SET THE AIRBAG OFF AS OF YET (SENSORS?). FORD DEALER CLAIMS POTHOLE DAMAGE ON VEHICLE. *TR

04/16/2011
Components: ELECTRICAL SYSTEM
Incident Date: 04/15/2011
Crash: No
Fire: No
Summary

ALL OF THE LIGHTS IN THE INSTRUMENT CLUSTER LIT UP AND ALL OF THE GAUGES STOPPED WORKING AND THEN THE CAR SHUT OFF IN THE MIDDLE OF TRAFFIC. IT HAPPENED YESTERDAY AND I HAD THE BATTERY CHANGED BUT THE PROBLEM RESURFACED THE NEXT DAY AND AGAIN THE CAR SHUT OFF IN THE MIDDLE OF TRAFFIC AND I HAD TO HAVE IT TOWED. I HAD THE CAR TOWED TO A MECHANIC TO SEE WHAT IS CAUSING THE PROBLEM BUT THE MECHANIC HAS NOT BEEN ABLE TO FIND THE PROBLEM YET. THIS IS A DANGEROUS SITUATION DUE TO THE CAR STALLING IN THE MIDDLE OF TRAFFIC. *TR

04/14/2011
Components: AIR BAGS
Incident Date: 12/08/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N97W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE AIRBAG WARNING LIGHT ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND REPAIRS. ONE YEAR LATER, THE FAILURE RECURRED AND THE CLOCK SPRING WAS REPLACED. THE VEHICLE WAS NOT BEING DRIVEN DUE TO THE SAFETY CONCERNS REGARDING THE AIRBAG. UPDATED 5/9/11 *CN THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED AGAIN IN FEBRUARY 2011. THE DEALER STATED THERE WAS A FAULTY SPRING IN THE STEERING COLUMN. UPDATED 07/06/11

04/13/2011
Components: ELECTRICAL SYSTEM
Incident Date: 04/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP31NX7W******
Summary

CAR SHUTDOWN COMPLETELY IN THE MIDDLE OF THE ROAD, IT STARTED WITH ABS LIGHT COMING ON. FOUND OUT ALTERNATOR HAD DIED AND KILLED MY BATTERY. *TR

03/21/2011
Components: AIR BAGS
Incident Date: 03/21/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP37NX7W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH THE DRIVERS SIDE AIR BAG DEPLOYED INADVERTENTLY. THE CONTACT STATED THAT THERE WAS NOT A CRASH. THE DEALER WAS CONTACTED AND STATED THAT THE WARRANTY DID NOT COVER THE REPAIRS AND THE CONTACT WOULD RECEIVE A RETURN CALL. THE CONTACT HAD NOT RECEIVED A CALL BACK. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.

03/15/2011
Components: AIR BAGS
Incident Date: 03/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34NX7W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH THE DRIVERS SIDE SIDE AIR BAG DEPLOYED. THE CONTACT STATED THAT HE WAS ABLE TO CONTINUE DRIVING AFTER THE AIR BAG DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIANS HAD NOT DIAGNOSED THE FAILURE. THE MANUFACTURER STATED THAT THE REPAIRS WERE NOT COVERED UNDER THE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,500. UPDATED 05/03/11*LJ FORD AUTHORIED THE DEALER TO REPLACE THE DRIVER SIDE AIR BAG, SENSOR AND MODULE.

03/14/2011
Components: POWER TRAIN
Incident Date: 02/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N67W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHEN BRAKING TO A COMPLETE STOP, THE ENGINE WOULD EXHIBIT AN ABNORMAL AND EXCESSIVE INCREASE IN RPMS. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST AND REPROGRAMMED THE PCM TO THE LATEST COLLABORATION. THE DEALER FURTHER TESTED THE VEHICLE AND FOUND THAT THE FAILURE WAS CORRECTED HOWEVER WHEN THE CONTACT RETRIEVED THE VEHICLE FROM THE DEALER, THE FAILURE RECURRED. THE DEALER ADVISED THAT HE WAS UNABLE TO DETERMINE WHY THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 26,600. UPDATED 04/15/11*LJ

03/13/2011
Components: ELECTRICAL SYSTEM
Incident Date: 03/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP31NX7W******
Summary

JUST PURCHASED A 2007 FORD FOCUS HATCHBACK TWO WEEKS AGO. IT HAD 29,000 MILES ON IT. HARDLY DRIVEN. I DROVE AN HOUR AWAY FROM MY HOME, YESTERDAY,TWO WEEKS AFTER PURCHASING IT. THE RADIO WENT BLACK, ALL LIGHTS AND GAUGES FOLLOWED. I WAS ABLE TO DRIVE IT APPROX. 2 MILES TO A TRUCK STOP, BEFORE THE CAR DIED, AND I CALLED FOR ROADSIDE ASSISTANCE. AFTER REALIZING THAT IT'S PROBABLY THE ALTERNATOR, I DID A SEARCH ONLINE AND REALIZED THAT MANY PEOPLE HAVE DEALT WITH THIS EXACT SAME ISSUE IN THE EXACT SAME TYPE OF CAR, AROUND THE SAME MILEAGE. NOTHING HAS BEEN DONE BY FORD TO CORRECT THIS ISSUE AND I THINK THEY SHOULD. I WAS ON A BUSY HIGHWAY WITH MY GIRLFRIEND AND HER 9 YEAR OLD DAUGHTER, WHO WAS TERRIFIED OF THE WHOLE SITUATION OF BEING STRANDED IN THE DARK AT NIGHT. I HAVE ALSO LEARNED THAT PEOPLE HAVE NEEDED TO REPLACE THE ALTERNATOR IN THESE CARS MORE THAN ONE TIME, AFTER THE INITIAL EPISODE. I HAD TO HAVE MY CAR TOWED AND IT COST ME $100. I HAVEN'T EVEN MADE MY FIRST MONTHLY PAYMENT ON THIS CAR YET !!! NOW IM LOOKING AT SPENDING ANYWHERE FROM $400-$700 TO FIX A CAR THAT I PURCHASED, LESS THAN 3 WEEKS AGO. HAD THERE BEEN A RECALL FROM FORD ON THIS, I WOULD EITHER HAVE NEVER HAD TO DEAL WITH IT, OR I COULD HAVE TAKEN THE CAR IN WHEN I PURCHASED IT AND HAD IT SERVICED, FREE OF CHARGE. I KNOW THAT THERE ARE PLENTY OF COMPLAINTS ABOUT IT ON THE INTERNET TO CONSTITUTE A RECALL. I HOPE THIS HELPS IN GETTING THAT DONE. WHERE DO I STAND, IF A RECALL IS ANNOUNCED AFTER I HAVE SPENT THE MONEY TO RECTIFY THE SITUATION MYSELF?? *TR

02/19/2011
Components: AIR BAGS
Incident Date: 02/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N97W******
Summary

WHILE DRIVING ON A BUSY 3 LANE EXPRESSWAY IN THE CENTER LANE AT 60 MILES PER HOUR, THE LEFT CURTAIN AIRBAG DEPLOYED AND I WASN'TINVOLVED IN AN ACCIDENT. MY ARM FELT LIKE SOMEONE HIT ME WITH A BASEBALL BAT. BUT LUCKILY I WAS ABLE TO MAINTAIN CONTROL AND NOT CAUSE A PILE UP. MY WIFE WAS IN THE CAR WITH ME AND WAS VERY THANKFUL THAT I WAS DRIVING BECAUSE SHE SAID SHE PROBABLY WOULDN'T HAVE REACTED THE SAME WAY. SHE HAD JUST PURCHASED THIS 2007 FORD FOCUS LESS THEN A WEEK AGO, WITH A CLEAN CAR FAX!!!! NOW I'M READING THAT THIS HAS HAPPENED TO ALOT OF PEOPLE. I HAVE BEEN A FIREMAN FOR NEARLY 25 YEARS AND I'VE SEEN WHAT AIRBAGS CAN DO TO PEOPLE WHEN THEY WORK PROPERLY. AND IF ITS TRUE THAT FORD IS IGNORING THESE CLAIMS, SOMEONE ONE WITH SOME FEDERAL PULL SHOULD DO SOMETHING ABOUT THIS. *TR

02/10/2011
Components: AIR BAGS
Incident Date: 02/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34NX7W******
Summary

SIDE AIRBAG ON 2007 FORD FOCUS DEPLOYED SPONTANEOUSLY WHILE VEHICLE WAS BEING DRIVEN AT HIGHWAY SPEEDS ON AN INTERSTATE ROUTE. ACCORDING TO A LOCAL FORD DEALERSHIP," RCM RECEIVED CRASH DATA," THOUGH THERE WAS NO IMPACT. *TR

02/07/2011
Components: AIR BAGS
Incident Date: 07/08/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP31N27W******
Summary

THE AIRBAG WARNING LIGHT ON MY 2007 FORD FOCUS ZX3 COMES ON AND REMAINS ON. DEALER RESET THE CODE AND IT STAYED OFF FOR A COUPLE MONTHS AND THEN CAME BACK ON. I AM TOLD THAT THE BAGS WILL NOT DEPLOY SO LONG AS THE LIGHT IS ON. FROM OWNER FORUMS I GATHER THAT THIS IS NOT AN INFREQUENT ISSUE. *LN

01/27/2011
Components: AIR BAGS
Incident Date: 01/26/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N87W******
Summary

DRIVING ON THE FREEWAY AT APPROX 60 MPH HEARD A VERY LOUD NOISE AND ALL OF SUDDEN MY 2007 FORD FOCUS CAME TO A COMPLETE STOP WITH THE SEATBELT BECOMING VERY TIGHT AGAINST ME AND JERKING ME, WITHIN A FEW SECONDS THE CAR WAS ABLE TO START AGAIN AND IT INFORMED ME THAT MY AIRBAGS HAD BEEN DEPLOYED. THE DASH DROPPED AND THE AIR VENTS CRACKED, MY STEERING WHEEL HAS SHIFTED. THIS HAS LEFT MARKS ON MY NECK, CHEST AND PAINS THROUGHOUT MY NECK AND BACK. POSSIBLE WHIPLASH. CAR IS GOING TO DEALERSHIP TOMORROW, HOPEFULLY I WILL HAVE SOME KIND OF EXPLANATION FOR WHAT HAPPENED. *TR

01/16/2011
Components: ELECTRICAL SYSTEM
Incident Date: 01/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N27W******
Summary

WHILE TRAVELING THROUGH OREGON ON I-205 IN EXTREAMLY HEAVY RAIN MY 2007 FOCUS WITH 64,000 MILES LOST MOST ALL ELECTRICAL SYSTEMS INCLUDING HEAD LIGHTS, TAIL LIGHTS AND TURN SIGNALS. AIR BAG INDICATOR ALSO ILUMINATED ON INSTRAMENT PANEL. THIS ALL OCCURRED WHILE TRAVELING AT 55 MPH. I WAS ABLE TO CONTINUE TO NEXT EXIT AND FOUND SEARS SERVICE CENTER WHO DIAGNOSSED PROBLEM AS BAD BATTTERY AND ALTERNATOR. NO PRIOR WARNING FROM BATTERY LIGHT IN INSTRUMENT PANEL. THIS PROBLEM OCURRING AT HIGHWAY SPEEDS IN LOW VISABILITY IS A DEFINATE SAFETY HAZARD. I KNOW ALTENATORS FAIL FROM TIME TO TIME BUT THE LACK OF WARNING IN THE VEHICLE INSTRUMENTATION OF LOW VOLTAGE IS NOT ACCEPTABLE. I HAVE NOTED MANY OTHER ACCOUNTS FROM FOCUS OWNERS ON VARIOUS INTERNET SITES WITH ALMOST IDENTICAL SENARIOS. I THINK FORD MUST KNOW BY NOW THAT THIS IS A PROBLEM WITH THE 2007 FOCUS. *LN

01/12/2011
Components: VISIBILITY
Incident Date: 12/10/2010
Crash: No
Fire: No
Summary

I HAVE A 2007 FORD FOCUS,MY WINDSHIELD STARTED WITH A SMALL CRACK COMING FROM THE FIRE WALL AREA,BELOW THE DASHBOARD. OVER A FEW DAYS IT HAVE GROWN IN SIZE,AND ANOTHER CRACK HAS STARTED ABOUT TWO INCHES FROM WHERE THE FIRST CRACK STARTED. NEITHER CRACK IS FROM IMPACT WITH A FOREIGN OBJECT. *TR

01/05/2011
Components: SUSPENSION
Incident Date: 01/04/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP36N57W******
Summary

2007 FORD FOCUS HAS WORN FRONT SWAY BAR RUBBER BUSHINGS AT 41602 KM THERE IS A RATTLING SOUND UNDER VEHICLE UNIT HAS NEVER BEEN DRIVER ON GRAVEL ROADS REPAIR COST ESTIMATE $ $246.49 WARRANTY REFUSED BY FORD FACTORY CUSTOMER REP PROBLEM IS RELATED TO IMPROPER SIZING OF BUSHINGS. *TR

12/23/2010
Components: POWER TRAIN
Incident Date: 09/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N97W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH THE ACCELERATOR PEDAL WOULD STICK AND THE VEHICLE WOULD NOT RESPOND WHEN PRESSURE WAS APPLIED TO IT. THE FAILURE OCCURRED INTERMITTENTLY AND HAD OCCURRED SEVERAL TIMES AND BECAME MORE FREQUENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

12/21/2010
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 12/05/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP36N57W******
Summary

THE ACCELERATOR ON MY 2007 FORD FOCUS STATION WAGON WITH 50,000 MILES BEGAN STICKING WHEN THE TEMPERATURE GOES BELOW 40. I PRESS ON THE PEDAL AND IT WON'T MOVE, THEN IT JUMPS DOWN AND MOVES QUICKLY. ACCORDING TO THE FORD DEALER, AN ELECTRONIC PIECE, THE THROTTLE BODY FAILED. ACCORDING TO THEM, FORD IS NOT MANUFACTURING THAT PART AND THE CAR CAN NOT BE REPAIRED UNTIL THEY FIND A NEW SUPPLIER, POSSIBLY END OF JANUARY. IT HAS BEEN SITTING AT THE DEALERSHIP SINCE DEC 6 WITH A STICKING ACCELERATOR AND IS NOT NOW CURRENTLY SAFE TO DRIVE OR FIXABLE. *TR

11/24/2010
Components: POWER TRAIN
Incident Date: 10/16/2010
Crash: No
Fire: No
Summary

VEHICLE AUTOMATIC GEAR SHIFTER WAS PUT IN PARK AND COULD MOVE TO REVERSE WITHOUT PRESSING THE RELEASE BUTTON ON SHIFTER. THE KEY DID NOT RELEASE FROM THE STEERING COLUMN, SO THE VEHICLE WAS BROUGHT DIRECTLY TO THE DEALERSHIP. THE AUTOMATIC GEAR SHIFTER WAS REPLACED AT DEALER. APPROX 47,000 MILEAGE ON VEHICLE AT A COST OF 200 DOLLARS. THE DEALER DID NOT GIVE ME BACK THE OLD PART. *TR

11/15/2010
Components: ELECTRICAL SYSTEM
Incident Date: 11/14/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N47W******
Summary

FORD FOCUS 2007, 42,000 MILES. LIGHTS WENT OFF AND CAR STOPPED ( NO POWER AT ALL), DEAD) IN THE MIDDLE OF URBAN INTERSECTION WITH HEAVY TRAFFIC. IT WAS SAT. EVENING AND CAUSED SHOCK AND INCONVENIENCES TO DRIVER WHO MISSED IMPORTANT APPOINTMENT. IT IS A SAFETY ISSUE ALTHOUGH THIS TIME AN ACCIDENT/CRASH WAS AVOIDED. CAR WAS TOWED TO DEALER FOR SERVICE. DEALER REPLACED ALTERNATOR AND BATTERY, DISREGARDING WARRANTY. DEALER WANTS TO CHARGE $683.00. A RECALL HAS TO BE FILED BECAUSE OF THE MANY COMPLAINTS AGAINST FORD FOCUS 2007 FOR THE SAME PROBLEM. I*TR

11/05/2010
Components: AIR BAGS,SEAT BELTS
Incident Date: 11/02/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP34N07W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 42 MPH, THE VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE DRIVER SIDE SEAT BELT DID NOT LOCK WHICH CAUSED THE CONTACT TO HIT THE WINDSHIELD AND SUFFERED INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

11/03/2010
Components: STRUCTURE
Incident Date: 04/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N27W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT NOTICED THAT THE DRIVER SIDE FLOOR AND THE REAR DRIVER SIDE FLOOR BOARDS WERE WET. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FLOOR BOARD NEEDED TO BE REPLACED, BUT DIDN'T LOCATE WHERE THE FAILURE INITIATED THAT CAUSED THE FLOOR BOARD TO BE WET. THE VEHICLE WASN'T REPAIRED. THE FAILURE MILEAGE WAS 38,301 AND THE CURRENT MILEAGE WAS 46,543.

10/14/2010
Components: POWER TRAIN
Incident Date: 10/08/2010
Crash: No
Fire: No
Summary

I HAVE A 2007 FORD FOCUS. I WAS SHOPPING AND WENT TO PUT MY CAR IN PARK AND THE GEARSHIFT FELL APART IN MY HAND! THE WHOLE THING DISCONNECTED, WIRES HANGING OUT THE BOTTOM, NO WAY I COULD PUT IT BACK IN BY MYSELF, SO I WAS STRANDED UNTIL TOW SHOWED UP. WAITING TO FIND OUT IF THIS FALLS UNDER WARRANTY OR I WILL BE PAYING OUT OF POCKET FOR REPAIRS. TOTALLY TICKED OFF, EVEN MORE SO AFTER DOING RESEARCH ON THE INTERNET AND FINDING OUT OTHER PEOPLE ARE HAVING THIS PROBLEM WITH THIS CAR. WHEN SOMETHING LIKE THIS HAPPENS, WHICH OBVIOUSLY IS NOT FROM ABUSE OR NEGLECT ON THE PART OF THE DRIVER, THE MANUFACTURER SHOULD BE RESPONSIBLE FOR REPAIRS. WHY ISN'T THERE A RECALL IN PLACE SO THESE PROBLEMS CAN BE ADDRESSED BEFORE THE DRIVERS END UP STRANDED?! *TR

09/16/2010
Components: TIRES
Incident Date: 07/18/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP31N47W******
Summary

3 VALVE STEMS ALL CRACKED IN THE EXACT SAME SPOT. FORD WILL DO NOTHING ABOUT IT. *TR

09/16/2010
Components: TIRES
Incident Date: 09/16/2010
Crash: No
Fire: No
Summary

I HAVE HAD TO REPLACE THE TIRES ON MY FORD FOCUS THREE TIMES IN 55,000. MILES. THE DEALER SAYS THAT FOCUSES "EAT TIRES" AND THAT I HAVE TO ROTATE EVERY OIL CHANGE. THAT DOESN'T EVEN HELP. I JUST KEEP BUYING TIRES TO BE SAFE. SOMEONE WITHOUT RESOURCES TO BUY NEW TIRES COULD HAVE A BLOW OUT ON THE ROAD AND IT WOULD BE THE FORD EXPLORER ISSUE ALL OVER AGAIN. I SEARCHED THE WEB AND THERE ARE MANY, MANY OTHER FOCUS OWNERS WITH THE SAME PROBLEM. *TR

09/13/2010
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/09/2010
Crash: No
Fire: No
Summary

I OWN A 2007 FORD FOCUS WITH 45K MILES ON IT. AROUND 42K MILES I BEGIN TO EXPERIENCE PROBLEMS WITH MY CAR WHEN I NEED TO ACCELERATE QUICKLY SUCH AS MERGING ONTO AN INTERSTATE HIGHWAY. THE CAR WOULD BEGIN TO ACCELERATE BUT ONCE IT REACHED 3RD GEAR THE CAR WOULD JERK AND START REVVING VERY LOUD BUT BE STUCK AND WOULD NOT ACCELERATE. INITIALLY IT WAS OCCASIONAL AND WOULD NOT BE VERY BAD TO OVERCOME, SIMPLY RELEASE THE GAS PEDAL FOR A WHILE THEN IT'D FIX ITSELF. BUT IT HAS GOTTEN PROGRESSIVELY WORSE TO THE POINT WHERE I CANNOT GET THE CAR OVER 30 MPH DUE TO THIS ISSUE NO MATTER HOW SLOWLY OR FAST I ACCELERATE. THE CAR WILL REV VERY LOUD USUALLY AT 3K+ RPM, BUT WILL NOT ACCELERATE. I HAVE TO PULL OFF THE ROAD WHENEVER I CAN; TURN THE CAR OFF AND TRY AGAIN. IT TURNS OUT IT IS AN ISSUE WITH THE ALTERNATOR OF THIS CAR PARTICULARLY THE 2007 MODEL. I RESEARCHED IT AND MANY OTHER PEOPLE WHO OWN THE SAME MAKE/MODEL/YEAR CAR ARE ENCOUNTERING THIS PROBLEM AS WELL. AND HAVE BEEN GIVEN A HARD TIME BY THE DEALERS WHEN IT CAME TO GETTING ANSWERS AND HELP. ITS BECOME OBVIOUS THAT THIS MUST BE A DEFECT WITH THIS CAR. AND IT NEED TO BE ADDRESSED FORMALLY. *TR

08/18/2010
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N37W******
Summary

DRIVER SIDE REAR DOOR LATCH WITH ELECTRIC LOCK INOPERABLE, DOOR WILL NOT LATCH SHUT. *TR

08/17/2010
Components: VISIBILITY
Incident Date: 08/16/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N87W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE THE UNOCCUPIED VEHICLE WAS PARKED, THE REAR PASSENGER WINDOW GLASS EXPLODED WITH AN EXTREMELY LOUD NOISE. THE VEHICLE SUSTAINED NO IMPACT OR FORCE. THE CONTACT STATED THAT THE WINDOW GLASS SHATTERED THROUGHOUT THE INTERIOR AND EXTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000.

08/15/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 08/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP31N97W******
Summary

IN 2007, I PURCHASED MY NEW FORD FOCUS BASED ON THE RECOMMENDED RATING IN CONSUMER REPORTS. DID YOU KNOW THAT WHEN THE A/C OF THE FOCUS STOPS FUNCTIONING, SO DOES THE AUTO? I AM NOT MECHANICALLY INCLINED. I DON'T KNOW IF MOST OR ALL AUTOS ARE BUILT THIS WAY. IF SO, BASED ON THE DIFFICULTIES I HAVE HAD JUST TO FIND OUT THIS FACT ABOUT FOCUS, AND THE $1,400 EXPENSE I INCURRED FIXING PROBLEMS, I WOULD STRONGLY SUGGEST THAT THIS FACT CLEARLY STATED IN ANY RATINGS DISCUSSION, IN BOLD FONTS. MY CAR HAD BEEN MAINTAINED AT THE DEALER EVERY 3,000 MILES, HAS ONLY 42,000 MILES ON IT, WITHOUT ACCIDENTS, TICKETS, VIOLATIONS. FOREMOST, THE A/C SHOULD HAVE LASTED MUCH LONGER. I AM NOT SURE THAT THE RECOMMENDED RATING WAS WARRANTED. *TR

08/06/2010
Components: ELECTRICAL SYSTEM
Incident Date: 08/05/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34NX7W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START THEREFORE HE REPLACED THE BATTERY. ON A SEPARATE OCCASION WHILE DRIVING AT AN UNKNOWN SPEED, THE RADIO, AIR CONDITIONING AND ALL OF THE INSTRUMENT PANEL GAUGES FAILED. THE CONTACT ATTEMPTED TO TAKE THE VEHICLE INTO THE DEALER FOR DIAGNOSIS BUT WHILE DRIVING, THE FAILURE RECURRED AS THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER ADVISED THE CONTACT TO HAVE THE DEALER DIAGNOSE THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 29,000.

08/02/2010
Components: TIRES
Incident Date: 06/01/2008
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N77W******
Summary

THE FORD FOCUS EATS TIRES LIKE CRAZY. I HAVE OWNED MY 2007 FOCUS FOR THREE YEARS NOW. I HAVE TO PUT NEW TIRES ON IT EVERY 16,000 MILES BECAUSE THE REAR TIRES ARE CUPPING. I'VE HAD THE ALIGNMENT/SHOCKS/SUSPENSION LOOKED AT AND HAVE BEEN TOLD THAT THEY ARE FINE. I HAVE HEARD MANY PEOPLE COMPLAIN ABOUT HAVING THE SAME PROBLEM WITH THEIR FOCUS. I ASKED FORD ABOUT THIS PROBLEM AND THEY HAVE NO SOLUTION. I WOULD APPRECIATE IT IF YOU LOOKED INTO THIS ISSUE, AS I KNOW THAT THERE ARE MANY FRUSTRATED DRIVERS OUT THERE. *TR

07/30/2010
Components: STRUCTURE
Incident Date: 02/09/2008
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N67W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED WITH 5,000 MILES ON IT. SHE STATED THAT THE VEHICLE MAKES A NOISE WHILE DRIVING 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE VEHICLE HAD BEEN REPAIRED BUT THE NOISE WAS STILL PRESENT. THE VEHICLE ALSO BEGAN PULLING TO THE RIGHT AT SPEEDS OF 35 MPH OR HIGHER. WHILE DRIVING 55 MPH OR HIGHER THE VEHICLE WOULD SHIMMY BACK AND FORTH. ALL FOUR OF THE TIRES ON THE VEHICLE HAVE BEEN REPLACED SEVEN TIMES. THE CONTACT STATED THAT A SET OF TIRES WOULD ONLY LAST ABOUT 10,000 MILES. A FORD SALES PERSON TOLD THE OWNER THAT THE VEHICLE PROBABLY " FELL OFF OF THE TRUCK" AND MIGHT HAVE A BENT FRAME. THE FAILURE HAD BECOME PROGRESSIVELY WORSE OVER TIME. FORD MOTOR COMPANY WILL NOT BUY THE VEHICLE BACK SINCE IT HAD OVER 60,000 MILES ON IT. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE CURRENT MILEAGE WAS APPROXIMATELY 60,000.

07/18/2010
Components: ELECTRICAL SYSTEM
Incident Date: 07/04/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34NX7W******
Summary

STEP-DAUGHTERS TOOK A LOAN FOR THE LOW MILEAGE ECONOMY CAR TO COMMUTE TO COLLEGE AND PART-TIME JOB. STARTING HAVING PROBLEMS WITH THE BATTERY. REPLACED IT. WIFE TRIED TO TAKE IT TO THE MARKET AT DUSK WHILE HER DAUGHTER WAS AWAY JUST TO KEEP THE CAR FROM SITTING. FOUR MILES DOWN THE TWO LANE THE ELECTRICS STARTED FAILING. CAR DIED AND WOULD NOT CRANK. SHE WAS ABLE TO COAST PART WAY ONTO A SIDE ROAD. AS IT GOT DARK SHE SAT AND WAITED EXPOSED TO TRAFFIC ON A 50 MPH ROAD WITH NO SHOULDERS ON A CURVE. LUCKILY SHE WAS OUT OF THE CELL PHONE DEAD SPOT. I BLOCKED THE SIDE ROAD WITH MY TRUCK SO I COULD HOOK UP CABLES. STARTED CAR. CHECKED WITH METER. ONLY BATTERY VOLTAGE. SAT FOR 15 MINUTES WITH CABLES CONNECTED TO CHARGE UP THE BATTERY. SENT WIFE HOME IN THE DARK RUNNING FLASHERS AND HOPED FOR NO DEER CROSSING. PULLED ALTERNATOR WHICH IS JUST ABOUT AS HARD TO GET OUT IS IT COULD BE ABLE TO BE ( I WORK ON EQUIPMENT FOR A LIVING). TOOK ALTERNATOR TO TEST MACHINE. IT FAILED. REBUILT ALTERNATOR IS OVER $200 AND I WOULD RATHER NOT PUT A REBUILT IN A LOW MILEAGE LATE MODEL, ESPECIALLY SINCE ITS SO HARD TO GET IN AND OUT. THEN AGAIN MAYBE THEY ARE FINDING THE FAULT DURING THE REBUILD AND UPGRADING THE FAILED COMPONENT. FORD AND THE OTHERS BUILD CARS WITH COMPONENTS THAT THEY PURCHASE. SOMETIMES THERE IS A PROBLEM WITH A BATCH OF COMPONENTS. IN ORDER TO MAINTAIN THEIR REPUTATION AND BE ABLE TO REPRESENT THAT THEY ARE DOING EVERYTHING THEY CAN TO PROTECT THE CUSTOMER THEY ISSUE A LETTER AND FIX THE PROBLEM. IF THERE ARE 20 PEOPLE WHO TOOK THE TIME TO COMPLAIN HERE THERE ARE HUNDREDS MORE AND ENOUGH OF THESE HAVE HAPPENED UNDER WARRANTY THAT FORD IS FULLY AWARE OF THE PROBLEM. THE BEST OF THE BIG THREE IS NOT LIVING UP TO ITS STANDING IN THIS CASE AND THAT THIS IS HAPPENING IN A LOW END CAR BRINGS UP RECOLLECTIONS OF THE EXPLODING PINTOS. PROBABLY NOT A LOT OF FOLKS WITH ACCESS TO EXPENSIVE LEGAL ASSISTANCE DRIVING THE FOCUS. *TR

07/14/2010
Components: ELECTRICAL SYSTEM
Incident Date: 07/13/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N77W******
Summary

THE ALTERNATOR AND BATTERY ON MY 2007 FORD FOCUS SE THAT HAS 27,783 MILES ARE DEAD. I TAKE THE CAR TO THE DEALER FOR REGULARLY SCHEDULED MAINTAINED ON TIME. BROUGHT THE CAR IN TODAY FOR OIL CHANGE AND 30,000 MILE REQUIRED INSPECTION AND MAINTAINED. I DROVE THE CAR ABOUT 40 MILES ROUND-TRIP AND STOPPED AT THE LIBRARY. I TRIED STARTING THE CAR AND IT WOULD NOT TURN ON. ALL THAT HAPPENED WAS THE OIL LIGHT WENT ON BUT THE CAR MADE NO SOUNDS AND ENGINE WAS NOT EVEN TRYING TO TURN OVER. HAD CAR TOWED BACK TO DEALER AND AFTER AN HOUR WAS TOLD THAT THE ALTERNATOR AND BATTERY WERE BOTH DEAD. THERE WAS NO WARNING THAT THIS COULD OCCUR FORM THE DEALER AND THE CAR ACTED PERFECTLY FINE. THE ONLY REASON I KNEW ANYTHING WAS WRONG WAS BECAUSE THE CAR WOULDN'T START. THE NIGHT MANAGER AT THE FORD DEALER SAID THAT DUE TO THE ALTERNATOR FAILING THE CAR RAN ON 12VOLTS OF POWER FROM THE BATTERY AND NOW THE BATTERY IS DEAD AND CANNOT BE RECHARGED. HE ALSO SAID THAT YES, THE ALTERNATOR DOES GO OUT WITHOUT ANY WARNING AND THAT IT IS COMMON TO NOT KNOW IT HAD DIED UNTIL THE CAR COMPLETELY STOPS WORKING. THE CAR WARRANTY EXPIRED 3 MONTHS AGO IN APRIL AND THE DEALER EXPECTS $645 TO REPAIR THE ISSUE. I FEEL THIS IS A MANUFACTURING ISSUE THAT SHOULD BE FIXED BY FORD. I HAVE DONE RESEARCH TONIGHT, AND LEARNED THAT IT IS COMMON FOR FORD FOCUS CAR TO HAVE THE ALTERNATOR AND BATTERY DIE AT ABOUT 3 YEARS OF AGE. I WAS DRIVING DURING RUSH HOUR ON SEVERAL EXPRESSWAYS TODAY, HAD THE ALTERNATOR DIED 10 MINUTES SOONER, I COULD HAVE BEEN DEAD OR SERIOUSLY INJURED IN A CAR CRASH. 1. NO WARNING BEFORE ALTERNATOR AND BATTERY DIED. CAR WAS PARKED AND WOULD NOT TURN ON. CAR WAS AT DEALER TODAY FOR 30,000 OIL CHANGE/ MAINTENANCE CAR HAS LESS THAN 28,000 MILES. 2. THIS IS THE FIRST TIME THE ALTERNATOR OR BATTERY HAS DIED. 3. DEALER SAID THE CAR NEEDS NEW ALTERNATOR AND BATTERY. WOULD NOT OFFER ANY DISCOUNT FOR REPAIR. *TR

07/12/2010
Components: SEATS
Incident Date: 06/26/2009
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAFP38Z67W******
Summary

I WAS INVOLVED IN A REAR END COLLISION IN MY 2007 FORD FOCUS ST. I WAS AT A STOP LIGHT AND WAS REAR ENDED BY A TRACTOR TRAILER TRAVELING AT APPROXIMATELY 20 - 25 MPH. UPON IMPACT THE UPPER HALF OF MY DRIVERS SEAT GAVE WAY CAUSING MY UPPER BODY TO FALL ONTO THE LOWER PART OF THE REAR SEAT. IT APPEARED THE RECLINER MECHANISM GAVE OUT DURING THE IMPACT. THIS WAS SOMETHING I WAS NOT PREPARED FOR. I WAS NOW IN A POSITION WHERE MY HEAD WAS FULLY EXPOSED TO THE ON COMING TRUCK. THERE ARE MULTIPLE FRONT SAFETY FEATURES AND ONLY THE SEAT BACK FOR REAR SAFETY FEATURES. IF SOMEONE WAS SITTING IN THE BACK SEAT BEHIND MY DRIVERS SEAT THEY WOULD HAVE BEEN SERIOUSLY INJURED. I SENT FORD MOTOR COMPANY INFORMATION REGARDING MY CONCERN WITH THE RECLINING MECHANISM IN DECEMBER OF 2009, ON APRIL 16, 2010 OR THERE ABOUT FORD ISSUED A RECALL FOR THE EXACT CONCERNS I HAD WITH MY VEHICLE. HOWEVER, MY VEHICLE WAS NOT LISTED IN THE RECALL. THIS CONCERNS ME. *TR

07/10/2010
Components: TIRES
Incident Date: 06/19/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N67W******
Summary

THREE OF FOUR HANKOOK OPTIMO TIRES ON MY 2007 FORD FOCUS DEFLATED COMPLETELY OVER THE COURSE OF A MONTH. BROKEN VALVE STEMS WERE THE CAUSE IN EACH CASE. I HAD THE VALVE STEM REPLACED ON THE THREE FAILED TIRES AS WELL AS THE FOURTH; NO USE IN WAITING FOR THAT ONE TO FAIL TOO. *TR

06/28/2010
Components: STEERING
Incident Date: 06/25/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N17W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. HE STATED THAT WHILE DRIVING AT 45 MPH, THE POWER STEERING BECAME EXTREMELY STIFF AND DIFFICULT TO STEER. IN ADDITION, THE VEHICLE ALSO BEGAN TO LOSE POWER AND INDEPENDENTLY DECELERATE. THE CONTACT WAS ABLE TO MOVE THE VEHICLE FROM THE ROADWAY AND DISCOVERED THE BELT TENSIONER HAD FRACTURED. THE BELT WAS REPLACED TWO YEARS PRIOR TO THE FAILURE. THE DEALER ADVISED THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 81,000.

06/28/2010
Components: TIRES
Incident Date: 10/01/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP31N57W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THE TIRE TREAD WAS WEARING PREMATURELY AND HE WAS ON HIS THIRD SET OF TIRES WITHIN ONE YEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE AN ALIGNMENT WAS PERFORMED ON THE VEHICLE. THE FAILURE CONTINUED TO RECUR. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 90,000.

06/21/2010
Components: ELECTRICAL SYSTEM
Incident Date: 06/19/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP31N97W******
Summary

ABOUT 4 DAYS BEFORE THE INCIDENT, I NOTICED MY BATTERY LIGHT FLICKERING, I WASN'T TOO WORRIED ABOUT IT BECAUSE IT WOULD NOT STAY ON, I THOUGHT IT WAS PROBABLY THE BATTERY AND I WOULD REPLACE IT THE FOLLOWING WEEK, WELL IT DID NOT LAST A WEEK! THE REASON I WOULD CLASSIFY THIS AS A SAFETY PROBLEM IS: BECAUSE OF THE ALTERNATOR FAILING AND NOT CHARGING THE BATTERY, MY 2007 FORD FOCUS JUST STALLED ON A FREEWAY GOING THROUGH CLEVELAND OHIO. NOT ONLY DID I LOSE ENGINE POWER, EVERY THING ELECTRICAL SHUT DOWN TURN SIGNALS, BRAKE LIGHTS, HORN, ETC. TRYING TO NAVIGATE ACROSS 3 OR 4 LANES OF TRAFFIC IS A DANGEROUS SITUATION, AND DEPENDING ON LOCATION OF THIS TYPE OF FAILURE OR IF IT HAPPENED AT NIGHT OR EARLY MORNING HOURS A DIFFERENT KIND OF DANGEROUS SITUATION COULD OCCUR! I HAD TO BE TOWED TO FORD DEALERSHIP ON A SATURDAY, BUT THEIR SERVICE DEPT WAS CLOSED UNTIL TODAY MONDAY, THEY CALLED TO INFORM ME OF COST OF REPAIR (OVER $400) WHEN I PICK UP CAR I WILL MAKE SURE I GET THE OLD ALTERNATOR. *TR

06/10/2010
Components: ELECTRICAL SYSTEM
Incident Date: 06/06/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N77W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED SHE TRIED TO REMOVE THE KEY AND IT WOULD NOT COME OUT OF THE IGNITION. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO REMOVED THE BATTERY CABLES IN ORDER TO REMOVE THE KEY. THE FAILURE CONTINUED TO OCCUR WHENEVER THE VEHICLE WAS DRIVEN. THE FORD DEALER STATED THAT THEY COULD REPAIR THE VEHICLE AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS APPROXIMATELY 37,000. UPDATED 10/27/10. *LJ

06/07/2010
Components: ELECTRICAL SYSTEM
Incident Date: 09/18/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N37W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. AFTER PARKING THE VEHICLE AND ATTEMPTING TO TAKE THE KEY OUT OF THE IGNITION, THE KEY BECAME STUCK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE ENTIRE IGNITION WAS REPLACED. THE FAILURE OCCURRED TWO MORE TIMES AND THE VEHICLE HAD NOT BEEN REPAIRED AGAIN AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000. THE CURRENT MILEAGE WAS APPROXIMATELY 55,000.

06/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/14/2010
Crash: No
Fire: No
Summary

WHILE DEPRESSING THE BRAKE PEDAL, THE STEERING WHEEL STARTED TO VIBRATE INTENSELY. WAS AT APPROX. 60 MPH. TOOK CAR TO DEALERSHIP, THEY SAID THE PADS AND ROTOR WERE BAD. THIS CAR ONLY HAS APPROX. 30K MILES. THIS IS FAST WEAR ON BRAKES. THIS IS A SERIOUS SAFETY PROBLEM. THE BRAKES ARE SLOW TO GRAB. *TR

06/01/2010
Components: UNKNOWN OR OTHER
Incident Date: 01/01/1901
Crash: Yes
Fire: No
Summary

2007 FORD FOCUS. CONSUMER WAS KILLED IN AN ACCIDENT. *BF THE VEHICLE WAS EQUIPPED WITH A BLACK BOX AND THE LAWYER HAS BEEN ATTEMPTING TO GET THE MANUFACTURER OF THE BLACK BOX TO DOWNLOAD THE RCM , BUT HAS BEEN UNSUCCESSFUL. ON JULY 2009, THE LAWYER FOR THE DECEASED WAS INFORMED BY ONE OF THE ATTORNEYS FOR FORD MOTOR COMPANY, THAT THEY WERE IN CONTACT WITH THE MANUFACTURER REGARDING THE DOWNLOAD OF THE RCM INFORMATION AND WERE ADVISED THAT THERE WAS NO WAY TO DOWNLOAD THAT PARTICULAR MODEL IN THE UNITED STATES AND THEY WOULD HAVE TO FORWARD THE UNIT TO GERMANY TO DOWNLOAD THE INFORMATION. THE LAWYERS OFFICE STILL HAS NOT RECEIVED ANY INFORMATION AND BELIEVED THE BLACK BOX MANUFACTURED BY BOSCH IS A FRAUD AND THAT THE BLACK BOX DOES NOT MAINTAIN ANY INFORMATION. LAWYER WROTE IN ON BEHALF OF THE ESTATE OF THE DECEASED. *JB

06/01/2010
Components: AIR BAGS
Incident Date: 05/30/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N97W******
Summary

DRIVING ON HIGHWAY, 2007 FORD FOCUS SIDE AIR BAG DEPLOYED FOR NO REASON. *TR

05/26/2010
Components: VISIBILITY
Incident Date: 05/11/2009
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE A/C HEAT KNOB BROKE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE KNOB WAS REPAIRED. HOWEVER, THE KNOB BROKE AGAIN. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE CURRENT MILEAGE WAS APPROXIMATELY 60,000.

05/16/2010
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES
Incident Date: 05/12/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP36N37W******
Summary

1) IGNITION LOCK FAILURE. UNABLE TO REMOVE KEY OR TURN KEY. 2) MELTING OF BOTH REAR TAILLAMP HOUSING AROUND BULB SOCKET AREA; UNABLE TO REPLACE OR REMOVE BULB. DEALER SAYS IT IS FROM THE HEAT FROM THE BULB! *TR

05/07/2010
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
Incident Date: 05/07/2010
Crash: No
Fire: No
Summary

GOT HOME FROM WORK AND KEY IS STUCK IN IGNITION OF 2007 FORD FOCUS! CAR WILL STILL CRANK AND DRIVE BUT THE KEY WILL NOT COME OUT! SHIFTER WILL ALSO SHIFT INTO ANY GEAR IN THE "OFF" POSITION AND WITHOUT FOOT ON BRAKE! ............... SECOND COMPLAINT IS THAT SINCE PURCHASING THE CAR NEW IN JANUARY 2008 WHEN I FILL GAS TANK THE GAUGE ONLY GOES TO ABOUT 3/4 MARK... NEVER THE "FULL" LINE. DEALERSHIP REPLACED GAGE ONCE A FEW MONTHS AFTER PURCHASING BUT IT STILL DOES IT! *TR

05/05/2010
Components: AIR BAGS
Incident Date: 04/10/2008
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP34N87W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE AIR BAG LIGHT HAD BEEN INTERMITTENTLY ILLUMINATING ON AND OFF FOR TWO YEARS. THE CONTACT ALSO STATED THAT IN TWO ACCIDENTS, THE AIR BAGS DID NOT DEPLOY; THE VEHICLE WAS REAR ENDED IN BOTH ACCIDENTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX TIMES BUT THE PROBLEM HAD NOT BEEN FIXED; THE AIR BAGS WERE REPLACED TWICE, THE AIR BAG LIGHT WAS REPLACED ONCE AND THE CLOCK SPRING WAS REPLACED ONCE BUT THE PROBLEM CONTINUED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE CURRENT MILEAGE WAS 75,506.

05/05/2010
Components: ELECTRICAL SYSTEM
Incident Date: 05/04/2010
Crash: No
Fire: No
Summary

BATTERY LIGHT GOES OFF AND ON. THEN RADIO GOES OUT, WITH LOW BATTERY READING ACROSS THE RADIO. THEN LIGHTS START TO DIM. ALL METERS STOP WORKING ON THE DASH AND THEN THE CAR JERKS WHILE DRIVING AND DIES AS IT WAS PULLED TO THE SIDE OF THE ROAD. REPLACED BATTERY ASSUMING SINCE THIS WAS THE DASH WARNING. AS SOON AS I PULL OFF WITH THE NEW BATTERY, THE BATTERY LIGHT GOES ON AND OFF AGAIN. HAD TO GET CAR TOWED AND AFTER DIAGNOSTIC TESTING IT SHOWS THE ALTERNATOR IS BAD. READ MANY REVIEWS OF THE SAME THING HAPPENING. THE CAR IS ONLY 3 YEARS OLD, BUT OVER THE WARRANTY AS FAR AS MILEAGE IS CONCERNED. HAD PREVIOUS CARS WITH MANY MORE MILES THAN THE FOCUS HAS WITH 56000 AND HAD NO PROBLEMS WITH THE ALTERNATOR. *TR

04/29/2010
Components: AIR BAGS
Incident Date: 08/10/2009
Crash: No
Fire: No
Summary

I WAS DRIVING DOWN THE INTERSTATE THROUGH AN INTERCHANGE AROUND A CURVE, WHEN I HIT WHAT I THOUGHT WAS A POTHOLE. THE NEXT THING I KNEW, THE CAR FILLED WITH SMOKE AND MY SHOULDER FELT AS IF I HAD BEEN SLUGGED BY SOMEONE. AFTER COMING TO MY SENSES, I REALIZED MY SIDE AIRBAG IN MY SEAT HAD DEPLOYED AS I DROVE DOWN THE INTERSTATE. I HAVE NEVER HAD AN AIRBAG DEPLOY, AND HAD NO IDEA WHAT HAD HAPPENED. MY DRIVER'S SEAT IN MY FORD FOCUS 2007 IS NOW RIPPED DOWN THE SIDE WHERE THE AIRBAG DEPLOYED AND NO FORD DEALERSHIP WILL REPLACE THE SEAT. ACCORDING TO THE "BLACKBOX" THAT RECORDS WHAT HAPPENS IN A VEHICLE, THE TECHNICIAN EXPLAINED, MY VEHICLE HAD A 360 DEGREE SPINOUT THAT CREATED ENOUGH FORCE FOR MY AIRBAG TO DEPLOY, AND THAT MY INSURANCE COMPANY WOULD HAVE TO FORK UP THE COST OF REPLACING MY SEAT. I HAVE BEEN BATTLING THIS FOR ABOUT 2 YEARS NOW!!!!!! *TR

04/21/2010
Components: AIR BAGS
Incident Date: 04/05/2010
Crash: Yes
Fire: No
Summary

2007 FORD FOCUS AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT. *CW THE CONSUMERS DAUGHTER WAS TRAVELING 50 MPH WHEN SHE REAR ENDED ANOTHER VEHICLE. *JB

04/19/2010
Components: POWER TRAIN,EQUIPMENT
Incident Date: 04/19/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N37W******
Summary

FORD FOCUS, 2007 THE GEAR SHIFT IN MY 07 FORD FOCUS JUST FELL OFF INTO MY HAND! I WAS AT THE STORE, AND PUT IT INTO REVERSE, AND THE BUTTON THAT YOU DEPRESS TO SHIFT INTO REVERSE POPPED OUT, FOLLOWED BY THE SPRING MECHANISM THAT HOLDS IT INTO PLACE IN THE GEAR COLUMN. I TRIED TO PUT IT BACK IN, AND FINALLY WAS ABLE TO REACH IN AND DEPRESS A SMALL BUTTON, THUS ENABLING ME TO SHIFT IT INTO DRIVE AND TAKE IT HOME. I CALLED THE DEALERSHIP WHERE I BOUGHT IT, AND MY WARRANTY HAS EXPIRED. (OF COURSE). I ALSO CALLED FORD, AND THERE IS NO RECALL IN EFFECT. THE PART COSTS OVER $1500. TO REPLACE. BEING A SINGLE MOM (DISABLED) AND NOT WORKING, I CAN NOT AFFORD THIS! WITH THE AMOUNT OF COMPLAINTS ON THIS ISSUE THAT I HAVE READ ONLINE, IT SEEMS TO ME THAT A RECALL IS IN ORDER! *TR

04/08/2010
Components: ELECTRICAL SYSTEM
Incident Date: 04/07/2010
Crash: No
Fire: No
Summary

THERE APPEARS TO BE A PROBLEM WITH THE ALTERNATOR ON THE 2007 FORD FOCUS. SEARCHING ONLINE, I HAVE FOUND NUMEROUS COMPLAINTS REGARDING THE ALTERNATOR FAILING ON THIS VEHICLE, CAUSING A FAILURE OF THE ELECTRICAL SYSTEM (LIGHTS, TURN SIGNALS, BRAKE LIGHTS, SPEEDOMETER, ETC.), OFTEN WHILE DRIVING. THIS HAPPENED TO ME LAST NIGHT WHILE I WAS DRIVING. FIRST, MY BATTERY LIGHT CAME ON, THEN MY ABS WARNING LIGHT, THEN MY BRAKE WARNING LIGHT, AND THEN THE ELECTRICAL SYSTEM DIED. *TR

04/02/2010
Components: UNKNOWN OR OTHER
Incident Date: 03/29/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP37N87W******
Summary

FIRST INCIDENT - DECEMBER, 2007-STOPPED IN TRAFFIC, EXPERIENCED SUDDEN ACCELERATION, APPLIED BRAKE AND SHIFTED CAR INTO NEUTRAL. TAPPED ACCELERATOR THREE TIMES, IDLE RETURNED TO NORMAL . SECOND INCIDENT - DECEMBER, 2007, WHILE EXITING STORE PARKING LOT, I STOPPED AND WAITED FOR TRAFFIC TO CLEAR ON MAIN HIGHWAY. CAR HAD SUDDEN ACCELERATION, RPM'S WENT UP TO 6000. IMMEDIATELY SHIFTED TO NEUTRAL, TAPPED ACCELERATOR THREE TIMES, IDLE RETURNED TO NORMAL. TOOK CAR TO DEALER AFTER SECOND INCIDENT. THEY REPORTED THEY COULD NOT FIND ANYTHING WRONG AT THAT TIME. THIRD INCIDENT - APRIL, 2008 - SLOWING DOWN IN TRAFFIC, GOING APPROX. 5 MILES PER HOUR, EXPERIENCED SUDDEN ACCELERATION AT ABOUT 3000 RPM'S. IMMEDIATELY SHIFTED INTO NEUTRAL, TAPPED ACCELERATOR THREE TIMES, VEHICLE THEN RETURNED TO NORMAL IDLE. FOURTH INCIDENT - MARCH 29, 2010 - WHILE PULLING INTO A PARKING SPOT AT A KROGER STORE I TURNED RIGHT INTO THE SPOT, COASTED INTO THE SPOT AND HAD FOOT OVER BRAKE PEDAL. EXPERIENCED SUDDEN ACCELERATION, CAR SURGED FORWARD, I PRESSED BRAKE PEDAL, BUT CAR CRASHED INTO BUMPER OF VEHICLE IN PARKING SPOT ACROSS FROM ME. TOOK CAR TO DEALER, BUT ONCE AGAIN, DEALER SAID THEY WERE UNABLE TO VERIFY CONCERN. FIRST THREE INCIDENTS, MY HUSBAND, DAVID GERARD WAS DRIVING THE VEHICLE. I WAS DRIVING THE CAR DURING THE LAST INCIDENT IN MARCH, 2010.

03/22/2010
Components: ELECTRICAL SYSTEM
Incident Date: 03/19/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N07W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE KEYS WERE STUCK IN THE IGNITION AND COULD NOT BE REMOVED. THE CONTACT WAS ABLE TO MOVE THE GEAR SHIFT FROM PARK TO DRIVE ALTHOUGH, THE STEERING WHEEL WOULD NOT LOCK. IT TOOK HER FOUR HOURS TO REMOVE THE KEYS FROM THE IGNITION. THE VEHICLE WAS NOT TAKEN TO THE DEALER; HOWEVER, IT WILL BE TAKEN TO THE DEALER IF THE FAILURE RECURS. THE MANUFACTURER WAS NOT CALLED. THE FAILURE MILEAGE WAS 33,326.

03/13/2010
Components: ELECTRICAL SYSTEM
Incident Date: 03/13/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N47W******
Summary

AT APPROXIMATELY 3:30 P.M. ON MARCH 13, 2010 I DROVE MY 2007 FORD FOCUS INTO MY DRIVEWAY, PARKED, TURNED THE ENGINE OFF, AND ATTEMPTED TO TAKE THE KEYS FROM THE IGNITION. THEY WOULD NOT COME OUT SO I TRIED SEVERAL DIFFERENT METHODS (I.E., RESTARTING THE CAR, PLACING THE CAR'S GEAR SHIFT IN VARIOUS POSITIONS, RE-PARKING THE CAR) TO REMOVE THEM BUT NONE OF THESE WORKED. I CALLED FORD CUSTOMER SERVICE AT 1 (800) 392-3673 BUT THEY COULD NOT HELP ME. *TR

03/01/2010
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
Incident Date: 02/27/2010
Crash: No
Fire: Yes
Vehicle Identification Number: 1FAFP34N07W******
Summary

WHILE DRIVING AROUND DOWN TOWN LOS ANGELES THE 2007 FORD FOCUS THE RIGHT FRONT TIRE WENT FLAT THEN THE ENGINE STALLED. WHEN I ATTEMPTED TO RESTART SMOKE WAS COMING FROM UNDER THE HOOD. WHEN WE GOT OUT OF THE CAR FLAMES WERE COMING FROM THE WINDSHIELD WIPERS AREA. 911 WAS CALLED AND THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE. THE INSURANCE COMPANY IS GOING TO APPRAISE THE DAMAGE ON WEDNESDAY 3-3-2010. BUT I AM PRETTY SURE THAT IS A TOTAL LOSS. *TR

03/01/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/12/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP31N67W******
Summary

APPLIED BRAKES, HIT SNOWY SPOT ON ROAD, BRAKES LOCKED UP, ANTI LOCK DID NOT WORK. HIT CURB. ANTI LOCK BRAKES SEEMS TO WORK ONLY ON CERTAIN SITUATIONS. CONTACTED DEALER. DEALER SAID ANTI LOCK BRAKES DON'T WORK ON SNOW. *TR

02/16/2010
Components: EXTERIOR LIGHTING
Incident Date: 02/14/2010
Crash: No
Fire: No
Summary

FORD FOCUS STATION WAGON TAIL LIGHT OVER HEATING AND BULB FUSING TO PLASTIC LIGHT. *TR

02/13/2010
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 02/12/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N87W******
Summary

I BOUGHT A 2007 FORD FOCUS IN MAY 2009, AND SHORTLY AFTER I BOUGHT THE CAR I STARTED HAVE PROBLEMS WITH THE KEY GETTING STUCK IN THE IGNITION. YOU CAN MOVE THE CAR IN & OUT OF GEAR EVEN THOUGH THE KEY IS IN THE OFF POSITION, BUT UNABLE TO REMOVE THE KEY. I TOOK IT TO THE FORD GARAGE WHERE I BOUGHT IT, SAID THEY HAD NOT HEARD OF THE FOCUS HAVING THIS TYPE OF ISSUE EVEN THOUGH THEY HAD 2 FOCUS' IN THE GARAGE WITH THE EXACT SAME PROBLEM. DONNLEY FORD IN SHELBY OHIO STATED THIS IS NOT COVERED UNDER THE WARRANTY AND IS NOT COVERED UNDER THE EXTENDED WARRANTY THEY SOLD ME FOR AN EXTRA $80 A MONTH (WHICH THEY SAID AT TIME OF PURCHASE WOULD COVER EVERYTHING) AND WOULD COST BETWEEN $800-$1200 AND THE AFTER MARKET REPLACEMENT MAY NOT ACTUALLY FIX THE PROBLEM. I HAVE HAD THE KEY GET STUCK 11 TIMES IN THE PAST 4 MONTHS AND HAVE ONLY GOT THE RUN AROUND FROM THE DEALER INSISTING THIS IS NOT A COMMON PROBLEM IN THE FOCUS. *TR

02/04/2010
Components: SEAT BELTS,EQUIPMENT
Incident Date: 06/18/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N57W******
Summary

IN JUNE OF 2009 I TOOK MY 2007 FORD FOCUS IN FOR REGULAR OIL CHANGING MAINTENANCE AS WELL AS TO FIND OUT WHILE THE SEAT BELT LIGHT CAME ON WHEN MY SEAT BELT WAS LATCHED. THE SERVICE ATTENDANT CHECKED THE SEAT AND STATED THERE WAS NOTHING WRONG WITH THE SEAT BELT. WELL A FEW WEEKS AFTER THAT THE LIGHT CONTINUES TO FLASH ONLY NOW THE SEAT BELT ISN'T LATCHING PROPERLY. I AGAIN SPOKE WITH A REPRESENTATIVE WHO NOW INFORMS ME THAT MY WARRANTY EXPIRED AND IT WILL COST ME $379 TO CORRECT THIS PROBLEM BECAUSE NOT ONLY DO FORD HAS TO FIX THE LATCH BUT IT ALSO HAS TO BE REWIRED. I STATED TO A REPRESENTATIVE WHY DIDN'T YOU DO THE WORK WHEN I BROUGHT MY CAR IN STILL UNDER WARRANTY AND REPORTED THIS PROBLEM AND NOW YOU WANT ME TO PAY FOR AN ISSUE THAT I DIDN'T CREATE. SO NOW I'M DRIVING AROUND WITH A SEAT THAT DOESN'T WORK BECAUSE I CAN'T AFFORD TO FIX A SAFETY ISSUE THAT SHOULD HAVE BEEN FIXED WITHOUT QUESTION. *TR

01/31/2010
Components: POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP36NX7W******
Summary

2007 FORD FOCUS WAGON WITH ALL THE WIRES (ABOUT 10 OF THEM) IN THE BODY TO LIFTGATE WIRING HARNESS CRACKED OR BROKEN. FOUND DUE TO BRAKE LAMP FUSE BLOWING REPEATEDLY, CAUSING LOSS OF ALL BRAKE LIGHTS AND A/T SHIFT LEVER INTERLOCK OPERATION. IT MIGHT HAVE GONE UNNOTICED IF IT WASN'T FOR THE INTERLOCK NOT WORKING. CAR IS OFF WARRANTY SO FORD WILL NOT FIX UNLESS I PAY FOR IT. THIS IS A DEFINITE SAFETY ITEM IN MY OPINION. I WILL REPLACE THE WIRES MYSELF AS I AM AN AIRCRAFT ELECTRICIAN. I WILL USE A BETTER QUALITY WIRE TOO. THE STUFF FORD USES IS NOT MEANT TO MOVE AND FLEX REPEATEDLY. WIRING SHOULD LAST THE LIFE OF A CAR. *TR

01/30/2010
Components: ELECTRICAL SYSTEM
Incident Date: 01/27/2010
Crash: No
Fire: No
Summary

THE KEY IS STUCK IN THE IGNITION SWITCH . I THINK THE GEAR SHIFTER BUTTON HAS BROKE SOME HOW NOW WILLNOT RELEASE THE KEY THIS HAS BEEN A ONGOING PROB. WITH FORDS ....FIX IT PLEASE! *TR

01/21/2010
Components: AIR BAGS
Incident Date: 01/07/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP34N47W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS WHICH WAS PURCHASED IN OCTOBER 2007. WHILE DRIVING 40 MPH IN SNOW AND ICY CONDITIONS, THE REAR OF THE VEHICLE BEGAN TO SLIDE TOWARD TO THE RIGHT. THE VEHICLE WAS TURNED 360 DEGREES WHICH CAUSED IT TO FACE ONCOMING TRAFFIC. THE VEHICLE PROCEEDED TO SLIDE AND CRASHED INTO THE MEDIAN. THE FRONTAL AIR BAGS DID NOT DEPLOY AT THE TIME OF THE CRASH. THE PASSENGER SUFFERED INJURIES TO HER SHOULDERS AND ARMS. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 80,000.

12/13/2009
Components: POWER TRAIN
Incident Date: 11/26/2009
Crash: No
Fire: No
Summary

2007 FORD FOCUS AUTOMATIC TRANSMISSION ISSUES. TRANSMISSION SHIFTS TO NEUTRAL AND DOWNSHIFTS TO LOW GEAR AT HIGH SPEEDS WITHOUT WARNING, CAUSING DRIVER AND PASSENGERS TO BE THROWN FORWARD. *TR

12/06/2009
Components: SUSPENSION
Incident Date: 11/20/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N37W******
Summary

WHILE DRIVING WESTBOUND ON I-90 THE FRONT RIGHT TIRE ON MY 07 FORD FOCUS CAME OFF WITH ITS STRUTS STILL ATTACHED TO THE TIRE; RESULTING IN THE CAR SPINNING OUT OF CONTROL AND FLIPPING OVER A FEW TIMES BEFORE LANDING DRIVER SIDE DOWN IN THE CURB. THE CAR WAS TOTALED TO SAY THE LEAST. *TR

11/21/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/21/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N37W******
Summary

I WEAR A SIZE 13 SHOE & OCCASIONALLY WENT I DEPRESS THE BRAKES MY SHOE ALSO ENGAGES THE GAS PEDAL. 2007 FORD FOCUS. *TR

11/16/2009
Components: SUSPENSION
Incident Date: 08/24/2009
Crash: No
Fire: No
Summary

REAR TIRES WERE"CHOPPED" DUE TO REAR ALIGNMENT OFF. REPAIR SHOP HAD TO INSTALL SUSPENSION MODS TO GET ALIGN. HAD TO REPLACE ALL TIRES. TOTAL BILL WAS OVER $500.00. CAR WAS STILL UNDER WARRANTY (ONLY 28,000 MILES ON IT). WAS TOLD BY DEALER IT WASN'T COVERED. *TR

11/10/2009
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 07/15/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP31N37W******
Summary

HAVE 2007 FORD FOCUS SE WITH 50,000MIL ON IT. 1ST OFFENSE HAPPENED JULY 2009. HAD TO REPLACE 100,000 MIL WARRANTY SPARK PLUGS(FORD PRODUCT) @ 38,000 MIL.THEY WERE BURNT TO CRISP .REPLACED THEN 2 WKS LATER BTWN 45-50 AN HR MY CAR WAS SHIFTING LIKE A MANUAL TRANSMISSION. I WAS TOLD I NO LONGER HAD A WARRANTY(FORD DIRECTLY SAID THIS) WENT TO ANOTHER REP COMPANY. TOLD ME MY CYLINDERS WERE GOING OUT. NO ENGINE LIGHT WAS COMING ON. COMPANY TOLD ME TO CALL FORD DIRECTLY BECAUSE MAYBE THERE WAS A RECALL. THEY TOLD ME THERE WASN'T AND THAT I DID HAVE A POWERTRAIN WARRANTY BUT THIS WAS NOT COVERED,YET MY OWNERS MANUAL SAYS THAT CYLINDERS ARE COVERED BY POWERTRAIN. I PAID OVER $200 TO FIX PROBLEMS IN AUG 2009.IT IS NOW OCT 2009 AND I WILL HAVE TO REPLACE EVERYTHING AGAIN! I AM TO THIS DATE BARELY OVER 2 YRS OLD ON THE VEHICLE(BOUGHT AUG 2007) AND JUST NOW TURNED OVER 50,000 MIL. THIS SHOULD NOT BE HAPPENING TO THIS VEHICLE. THE COMPANY I TOOK IT TOO SAID THAT THEY SEE THIS PROBLEM ALOT BECAUSE THE CYLINDERS GET TOO HOT AND BURN THE SPARK PLUGS BECAUSE THERE IS NO COOLING SYSTEM FOR THIS AREA. THIS NEEDS TO BE A RECALL. *TR

11/03/2009
Components: ELECTRICAL SYSTEM
Incident Date: 09/02/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N67W******
Summary

TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHEN DRIVING HE HEARS A GRINDING NOISE COMING FROM THE FRONT-END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO DEALER THE MULTIPLE TIMES AND THE ALTERNATOR WAS REPLACED TWICE AN AN EXPENSE OF $500.00 FOR EACH REPAIR. THE REPAIRS HAVE NOT REMEDIED THE FAILURE, BECAUSE THE PROBLEM HAS RESURFACED. HE WAS IN THE PROCESS OF HAVING THE SAME COMPONENT REPLACED AGAIN. THE FAILURE MILEAGE WAS 90,000 THE CURRENT MILEAGE WAS 120,000.

10/10/2009
Components: ELECTRICAL SYSTEM
Incident Date: 09/22/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N87W******
Summary

I HAVE A 2007 FORD FOCUS. THE KEY IS STUCK IN THE IGNITION. THIS HAPPENED ABOUT 3 WEEKS AGO. *TR

10/09/2009
Components: ELECTRICAL SYSTEM
Incident Date: 10/07/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N57W******
Summary

2007 FORD FOCUS, 40K MILES: EVENTS LEADING UP TO THE FAILURE: WITHIN MINUTES OF A TEXT MESSAGE FLASHED ACROSS MY RADIO MONITOR, "LOW BATTERY", ALL GAUGES (GAS, SPEED, ENGINE TEMP) FELL TO 0. THIS HAPPENED WHILE TRAVELING AT THE SPEED LIMIT (70MPH) ON INTERSTATE 75 NORTH OF SARASOTA, FLORIDA. REDUCING SPEED TO EXIT INTERSTATE ENGINE SEIZED AND BOLTED. SINGULAR FAILURE. ALTERNATOR REPLACED AND NEW BATTERY PURCHASED. OLD PART OF NEW CAR PURCHASE IN MARCH, 2008; LEFT WITH REPAIR SHOP. *TR

09/25/2009
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 09/18/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP31N37W******
Summary

WHILE DRIVING CAR, LOST POWER, EVENTUALLY LOST ALL POWER. NO INDICATION PRESENT (RED BATT INDICATOR NEVER CAME ON) FORD SERVICE MANAGER SAYS THIS IS NORMAL FOR FORD CARS OF ALL MAKES, TRUCKS SEEM TO WORK BETTER. CAUSE WAS ALTERNATOR PUTTING OUT 0 CHARGE TO BATTERY. ALSO, FORD SERVICE MANAGER REVEALED ALTERNATORS ARE EXPECTED TO LAST ONLY 3-5 YEARS, DUE TO HEAT BUILD UP AND NO COOLING PROVISION FOR ALTERNATOR. THIS IS AN UNSATISFACTORY SAFETY ISSUE ON BOTH COUNTS. FORD SHOULD BE REQUIRED TO MAKE BATTERY WARNING WORK RELIABLY IN ALL CARS, AND PROVISION/DESIGN CHANGE TO ENABLE ALTERNATORS TO COOL THEMSELVES AND LAST TO NORMAL EOL (5 YRS/100K MILES). LOSS OF POWER UNEXPECTEDLY RISKS PASSENGER AND DRIVERS SAFETY AS I HAD NO EXTERNAL INDICATORS, BLINKERS OR BRAKE LIGHTS AVAILABLE AT 60 MPH ON HIGHWAY. *TR

09/19/2009
Components: ELECTRICAL SYSTEM
Incident Date: 09/18/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP31N37W******
Summary

2007 FORD FOCUS LOSES ALL POWER, LIGHTS, SIGNALS, SPEEDOMETER ETC, WHILE DRIVING. MAKE IT TO DEALERSHIP AT GREAT RISK WITH NO BRAKE LIGHTS, TURN SIGNALS ETC. TOLD ALTERNATOR IS BAD, DEALER TO REPLACE UNDER EXTENDED WARRANTY. FORD HAS A REALLY BAD DESIGN ISSUE HERE, AS IT ALSO HAPPENED WITH MY 2003 FOCUS, BUT WAS MISDIAGNOSED AND THAT CAR IS NOW UNABLE TO RUN MORE THAN A COUPLE MONTHS WITHOUT REPLACEMENT.*TR

09/18/2009
Components: ELECTRICAL SYSTEM
Incident Date: 09/14/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N97W******
Summary

I HAVE A 2007 FORD FOCUS. THE KEY IS STUCK IN MY IGNITION. *TR

09/04/2009
Components: ELECTRICAL SYSTEM
Incident Date: 08/28/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N97W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THE VEHICLE HAS 40,000 MILES AND THE ALTERNATOR HAS FAILED. THE VEHICLE HAS SHUT OFF ON FOUR OCCASIONS AND CONTINUOUSLY FAILED TO HOLD A CHARGE. THE DEALER INFORMED THE CONTACT THAT THE REPAIR COST WILL NOT BE PAID PER THE WARRANTY SINCE IT EXPIRED AT 36,000 MILES. THE FAILURE MILEAGE WAS 40,000.

09/01/2009
Components: AIR BAGS
Incident Date: 08/29/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N37W******
Summary

MY DAUGHTER WAS DRIVING OUR 2007 FORD FOCUS. SHE WAS ON A SMOOTH ROAD, WHEN THE DRIVER SIDE AIRBAG OPENED FOR NO REASON. IT HIT HER ON THE SIDE OF THE HEAD, CAUSING HER TO HAVE HEARING LOSS FOR 2 MINUTES AS WELL AS A HEADACHE. IT ALSO CAUSED HER TO SWERVE THE CAR SLIGHTLY, BUT SHE HAD TOTAL CONTROL. I TOOK THE CAR TO MAGIC CITY FORD IN ROANOKE, VA, THEY RAN SOME TESTS AND CONTACTED THE FORD CORP. BETWEEN THE TWO OF THEM, IT WAS DECIDED THAT MY DAUGHTER WAS A FAULT, AND THAT SHE HAD TO HAVE HIT SOMETHING. I INSPECTED THE CAR MYSELF ON SAT, AND THERE IS NO DAMAGE TO THE CAR. FORD JUST WANTS TO SWEEP THIS UNDER THE CARPET, ALONG WITH MAGIC CITY FORD. *TR

08/16/2009
Components: TIRES
Incident Date: 08/15/2009
Crash: No
Fire: No
Summary

DRIVING DOWN THE INTERSTATE, SMELLED A BURNING RUBBER LIKE SMELL, CHECKED GAUGES, EVERYTHING WAS FINE, CONTINUED DRIVING, THEN NOTICED A LOUD THUMPING TYPE NOISE, AS I BEGAN TO PULL OVER TO TURN-AROUND UNDER A BRIDGE THE CAR BEGAN "BUCKING" AND THE ENTIRE TIRE ROLLED ACROSS THE OTHER LANE OF TRAFFIC INTO THE WEEDS. THE RIM REMAINED ON THE CAR. THE TIRE WAS CHANGED TO THE SPARE AND A NEW TIRE WAS PURCHASED AND MOUNTED ONTO THE RIM. SLIGHT BENT SPOT IN THE RIM AFTER THIS INCIDENT. *TR

08/15/2009
Components: ELECTRICAL SYSTEM
Incident Date: 07/29/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N97W******
Summary

KEY STUCK IN FORD FOCUS 2007. THIS APPEARS TO BE A CONSISTENT ISSUE CAUSED BY AN INFERIOR DESIGN AND METAL SELECTION MADE BY FORD. COMPLAINTS FOR OTHER MODEL YEARS IS CONSISTENT AND FORD REFUSES TO CORRECT PROBLEM. *TR

06/29/2009
Components: WHEELS
Incident Date: 06/28/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N77W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING 35 MPH, THE STEERING WHEEL VEERED TO THE LEFT. WHEN THE CONTACT ARRIVED AT HER DESTINATION AND EXITED THE VEHICLE, SHE NOTICED THAT THE FRONT DRIVER'S SIDE TIRE WAS COMPLETELY FLAT. SHE LEFT THE VEHICLE IN A PARKING LOT. THE DEALER SENT A MECHANIC TO HER LOCATION AND HE STATED THAT THE RIM STEM CAUSED THE TIRE TO FLATTEN. THROUGH ONLINE RESEARCH, THE CONTACT FOUND NUMEROUS COMPLAINTS FOR THIS IDENTICAL FAILURE. SHE BELIEVES THAT A RECALL SHOULD BE ISSUED SINCE THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 22,000. UPDATED 08/04/09. *LJ UPDATED 08/06/09.*JB

06/16/2009
Components: AIR BAGS,TIRES
Incident Date: 06/13/2009
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP34N27W******
Summary

ON JUNE 13, 2009, MY HUSBAND, MY 16 MONTH OLD SON AND I WERE DRIVING ON I95 S FROM NORTH CAROLINA TO SOUTH CAROLINA WHEN MY REAR LEFT TIRE BLEW OUT. THIS SENT US FISH TAILING ACROSS ALL LANES AND FINALLY WHEN THE BACK OF MY CAR SPUN AROUND INTO THE SHOULDER, THE CAR FLIPPED ONTO THE DRIVER SIDE, THEN ONTO THE TOP OF THE CAR, THEN FINALLY LANDING BACK UPRIGHT. NOT DURING ANY TIME DID THE AIRBAGS DEPLOY ON ANY SIDE OF MY CAR. *TR

06/11/2009
Components: AIR BAGS
Incident Date: 06/04/2009
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAFP34NX7W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING AT LEAST 25 MPH, THE CONTACT'S VEHICLE WAS REAR-ENDED BY ANOTHER VEHICLE. AS A RESULT, SHE CRASHED INTO THE PRECEDING VEHICLE. A TOTAL OF FOUR VEHICLES WERE INVOLVED IN THE CRASH. THE FRONTAL AIR BAGS FAILED TO DEPLOY IN THE CONTACT'S VEHICLE. SHE WAS TRANSPORTED TO THE HOSPITAL IN AN AMBULANCE AND SUSTAINED INJURIES TO THE BACK OF THE HEAD, NECK, AND WRIST. ANOTHER OCCUPANT WAS ALSO INJURED. A POLICE REPORT WAS FILED. FORD STATED THAT THE AIR BAGS SHOULD DEPLOY UPON IMPACT AT SPEEDS OF AT LEAST 18 MPH. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 40,000.

06/08/2009
Components: AIR BAGS
Incident Date: 06/06/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N17W******
Summary

PASSENGER SIDE IMPACT AIR BAG DEPLOYED AFTER HITTING A POT HOLE IN THE ROAD DOING ABOUT 25 MPH. *TR

05/27/2009
Components: ELECTRICAL SYSTEM
Incident Date: 05/26/2009
Crash: No
Fire: No
Summary

MY 2007 FORD FOCUS KEY IS STUCK IN MY IGNITION &ITS A SECURITY AND SAFETY HAZARD, FORD WANTS TO CHARGE 400-500 DOLLARS TO FIX THEIR OWN COMMON PROBLEM. THE CONSEQUENCE OF THIS IS I WILL PROBABLY STOP STIMULATING THE ECONOMY ALONG WITH OTHERS AND NOT BUY AN AMERICAN MADE CAR. I REFUSE TO CORRECT A PROBLEM FORD WILL NOT CORRECT FOR FREE SO I AM BUYING ANOTHER CAR. *TR

04/30/2009
Components: TIRES
Incident Date: 04/15/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N97W******
Summary

TIRE TREAD SEPARTION ON BOTH REAR TIRES OF A 2007 FORD FOCUS ZX4 SES.CAR ONLY HAD 14,000 MILES ON THEM.TIRES WERE REPLACED NEW NATIONAL TIRES. *TR

04/22/2009
Components: VEHICLE SPEED CONTROL
Incident Date: 04/21/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP38Z07W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE STARTING THE VEHICLE, IT ACCELERATED TO 60 MPH AND THE BRAKES FAILED TO STOP THE VEHICLE. THE DEALER STATED THAT THE ENGINE DETECTS THE PRESSURE ON THE ACCELERATOR AND AUTOMATICALLY ACCELERATES TO 60 MPH. THE DEALER IS CURRENTLY REPLACING THE VALVE TO CORRECT THE PROBLEM AND STATED THAT THIS IS A COMMON OCCURRENCE IN THIS YEAR, MAKE AND MODEL VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 60,000.

04/07/2009
Components: SUSPENSION
Incident Date: 02/07/2007
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD NOISE COMING FROM THE FRONT END OF THE VEHICLE. SHE TOOK THE VEHICLE TO THE DEALER AND HAD ALL FOUR TIRES REPLACED. SHORTLY AFTER THE REPAIR, THE FAILURE RESURFACED ACCOMPANIED BY MILD DRIFTING TO THE RIGHT AND EXCESSIVE VIBRATION. SHE TOOK THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THAT THE WHEEL BEARINGS CAUSED THE FAILURES. THEY RECOMMENDED THAT AN ALIGNMENT BE PERFORMED. IN ADDITION, ALL FOUR TIRES NEEDED TO BE REPLACED AGAIN. THE TIRE SPECIALIST STATED THAT THE A COMPONENT ON THE VEHICLE WAS CAUSING THE TIRES TO FAIL. THE VEHICLE HAS NOT BEEN REPAIRED AGAIN. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 36,000.

04/02/2009
Components: STEERING,AIR BAGS,LATCHES/LOCKS/LINKAGES
Incident Date: 04/10/2008
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N87W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG SENSOR WOULD CONTINUOUSLY ILLUMINATE ON THE INSTRUMENT PANEL. THE DEALER REMOVED THE ENTIRE DASHBOARD IN ORDER TO REPLACE THE MECHANISM. THE REPAIRS WERE COVERED UNDER WARRANTY. LESS THAN A YEAR LATER, THE VEHICLE WAS TAKEN TO THE DEALER AGAIN FOR ROUTINE MAINTENANCE TO THE STEERING WHEEL. IT WAS DISCOVERED THAT THE PASSENGER SIDE REAR DOOR WOULD NOT LOCK AND THE DRIVER'S SIDE AIR BAG SENSOR CONTINUED TO ILLUMINATE ON THE INSTRUMENT PANEL. THE DEALER COULD NOT DUPLICATE THE FAILURES. A DIAGNOSTIC WAS PERFORMED; HOWEVER, NO ERROR CODES WERE PRODUCED. THE CONTACT ALSO STATED THAT WHILE MAKING LEFT OR RIGHT TURNS, THE STEERING WHEEL FELT AS IF IT WOULD POP OFF. THE DEALER FOUND A DEFECT WITH THE STEERING COLUMN AND HAD THE COMPONENT REPLACED. THE SERVICE MANAGER AT THE FORD DEALER STATED THAT THERE MAY BE AN ISSUE WITH THE AIR BAGS FOR A PLETHORA OF REASONS. THE CONTACT STATED THAT THE DRIVER OF THE VEHICLE DOES NOT FEEL SAFE OPERATING THE VEHICLE. HE WAS VERY LEARY OF OPERATING THE VEHICLE ON THE HIGHWAY DUE TO THE FACT OF NOT HAVING A FUNCTIONING AIR BAG IN THE EVENT OF A CRASH. NO ADDITIONAL REPAIRS HAVE BEEN MADE TO THE AIR BAGS. THE FAILURE MILEAGE WAS 31,000 AND CURRENT MILEAGE WAS 53,786.

03/20/2009
Components: AIR BAGS
Incident Date: 03/18/2009
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAFP34N47W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING 55 MPH, A LARGE TRUCK RAN THE CONTACT'S VEHICLE OFF THE ROAD AND CAUSED HER TO CRASH INTO A LIGHT POLE. A POLICE REPORT WAS FILED. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT SUFFERED MAJOR CONTUSIONS DURING THE CRASH. ONE YEAR AGO, THE CONTACT STRUCK A DEER WITH HER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY AT THAT TIME AS WELL. THE CURRENT AND FAILURE MILEAGES WERE 45,000. UPDATED 04-14-09 *BF THE CONSUMER STATED THE SEAT BELT CAUSED BRUISES TO THE RIGHT SIDE OF HER CHEST FROM HITTING THE STEERING WHEEL. UPDATED 0415/09. *JB

03/05/2009
Components: TIRES
Incident Date: 02/01/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N57W******
Summary

I RECENTLY HAD MY 2007 FORD FOCUS IN FOR AN OIL CHANGE AND THE AUTOMOTIVE COMPANY TOLD ME I WOULD NEED TO REPLACE MY TIRES. I HAVE ROTATED MY TIRES EVERY OTHER OIL CHANGE TO ENSURE PROPER WEAR AND EVEN WEAR AND ALSO FOR SAFETY AND MAINTENANCE. I HAD APPROXIMATELY 40K MILES AT THAT TIME. I ASKED THE AUTOMOTIVE SERVICE COMPANY IF PIRELLI WARRANTIES THE TIRE AND THEY SAID UNFORTUNATELY NOT. I WENT TO DISCOUNT TIRE, THEY TOLD ME THE TIRES NEED REPLACING AND THERE IS NO WARRANTY ON THE TIRE BECAUSE IT IS AN OEM TIRE. DISCOUNT TIRE SAID PIRELLI MAKES THAT TIRE DIFFERENTLY FOR THE OEM THAN THE TIRE DEALERS. NO WARRANTY. I WENT TO THE FORD DEALER AND THE AUTOMOTIVE TECHNICIAN SAID THE TIRES NEED REPLACING AND THAT THE PIRELLI'S HAVE BEEN, IN HIS WORDS, "JUNK". HE SAID, "MISS, IF YOU THINK YOUR TIRES ARE BAD, YOU SHOULD SEE THE CUPPING AND AWFUL WEAR AND HAZARD ON THE F150 PICK-UPS AND EXPEDITIONS". I ASKED HIM IF HE TOLD FORD ABOUT THIS AND HE SAID NO. I CONTACTED FORD AND NO ONE CARES TO RETURN MY CONCERN. PIRELLI TOLD ME FLAT OUT IN AN E-MAIL THAT THE TIRE IS NOT COVERED UNDER ANY PRORATING AND BASICALLY IT IS MY PROBLEM. I COULD HAVE A BLOW OUT OR SOMETHING HAPPEN DUE TO POOR MANUFACTURING. THIS TIRE, THE P6 IS A SAFETY THREAT. NO ONE WILL LISTEN, NO ONE CARES. I WAS SHOCKED BY PIRELLI'S REMARK AND I DID NOT ASK FOR A REPLACEMENT, I WAS JUST THINKING OF SOME TYPE OF PRORATION ON A BETTER TIRE. I ALSO RECOMMENDED TO PIRELLI THAT THEY MIGHT WANT THIS SET FOR THEIR ENGINEERING TEAMS TO REVIEW AND STUDY. I AM SENDING THIS COMPLAINT TO NHTSA BECAUSE I CARE ENOUGH ABOUT OTHER PEOPLE AND WOULDN'T WANT ANYONE INJURED. *TR

02/23/2009
Components: POWER TRAIN
Incident Date: 07/14/2008
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N77W******
Summary

TRANSMISSION SLIPPING SO I TOOK IN AND HAD A TRANS FLUSH AND THEN, 6 MONTHS AFTER THAT MY WHOLE TRANSMISSION CAME OUT. A 2007 MODEL SHOULD LAST A LITTLER LONGER THAN THAT. I AM STUCK WITHOUT A VEHICLE. *TR

02/12/2009
Components: AIR BAGS
Incident Date: 02/12/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP36N27W******
Summary

RECENTLY, MY 2007 FORD FOCUS SES WAGON BEGAN EXHIBITING A PROBLEM WITH THE PASSENGER AIRBAG SYSTEM. WITH MY WIFE IN THE PASSENGER SEAT AND NORMAL OPERATING CONDITIONS, THE PASSENGER AIRBAG OFF LIGHT ON THE DASH WILL ILLUMINATE INDICATING THAT THE AIRBAG WILL NOT DEPLOY IF WE WERE TO GET INTO AN ACCIDENT. THIS OCCURS AT RANDOM TIMES. I HAVE TWICE HAD THIS VEHICLE IN TO THE LOCAL FORD DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THIS PROBLEM DID NOT OCCUR DURING THE FIRST TWO YEARS WE OWNED THE VEHICLE. IT HAS BEEN HAPPENING REGULARLY OVER THE PAST SEVERAL MONTHS. IF THE INDICATOR DOES ILLUMINATE AND THE TRAFFIC CONDITIONS ARE SUCH THAT WE CAN DO THIS SAFELY, MY WIFE CAN UNBUCKLE THE SEAT BELT AND LET IT RETRACT. SHE CAN THEN RE-BUCKLE HER SEAT BELT AND THE INDICATOR WILL TURN OFF. OUR TRIPS HAVE BEEN SHORT ENOUGH THAT WE HAVE NOT SEEN THE LIGHT TURN BACK ON SO I DO NOT KNOW IF THIS RESOLVES THE ISSUE FOR THAT PARTICULAR TRIP OR IF IT WOULD TURN BACK ON IF THE TRIP WERE LONGER. SOMETHING IN THE PASSENGER SEAT BELT CONTROLS SEEMS TO BE BAD. WHETHER THAT IS THE PASSENGER WEIGHT SENSOR, THE SEAT BELT SENSOR, OR THE CONTROL MODULE CANNOT BE DETERMINED AS WE HAVE NOT BEEN ABLE TO GET TO THE DEALER WHEN THIS OCCURS SINCE MOST OFTEN IT IS THE EVENING WHEN MY WIFE IS WITH ME. BY THAT TIME, THE DEALER IS CLOSED. *TR

02/04/2009
Components: ELECTRICAL SYSTEM
Incident Date: 01/17/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N67W******
Summary

KEY IS STUCK IN THE IGNITION. BASED ON OTHER COMPLAINTS, IT LOOKS TO BE THE IGNITION CYLINDER AND I WOULD URGE FORD TO DO A RECALL. *TR

01/27/2009
Components: EXTERIOR LIGHTING
Incident Date: 01/09/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N17W******
Summary

THE VEHICLE WE HAD HAS HAD THE HEADLIGHTS REPLACED ON IT SEVEN TIME AND THE COMPANY REFUSE TO TALK TO US ABOUT THIS MATTER. *TR

01/14/2009
Components: VISIBILITY,TIRES
Incident Date: 08/26/2008
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N07W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE VEHICLE HAS GOODYEAR TIRES, SIZE P19560R15 (NA). THE CONTACT STATED THAT THE TIRES HAD A SLOW LEAK, WHICH FORCED HER TO PLACE AIR IN THEM EVERY WEEK OR TWO WEEKS. SHE STATED THAT THE DEALER SOLD HER A DEFECTIVE VEHICLE DUE TO THE TIRES AND CUP HOLDER. THE DEALER STATED THAT ALL OF THE TIRES WERE GOOD AND CONTAINED NO FAILURES. IN ADDITION, THERE WAS A CRACK ON THE WINDSHIELD WHEN THE VEHICLE WAS PURCHASED. THE TIRE LINE WAS UNKNOWN. THE FAILURE MILEAGE WAS 32,000 AND CURRENT MILEAGE WAS 36,000. UPDATED 2/23/09 *CN UPDATED 02/25/09. *JB

01/12/2009
Components: AIR BAGS
Incident Date: 08/26/2008
Crash: Yes
Fire: No
Summary

WAS DRIVING DOWN THE ROAD STARTING FEELING DIZZY AND BLACKED-OUT. HIT A LIGHT POST TOTALED THE WHOLE CAR FROM THE FRONT BOTH FRONT TIRES CAME OFF WHEN I HIT. THE AIR BAGS NEVER CAME OUT. I BROKE MY 11TH RIB AND MY BODY WAS ALL BRUISED UP. I HAVE PICTURES OF THE BRUISES AND OF THE CAR. *TR

01/06/2009
Components: ELECTRICAL SYSTEM
Incident Date: 01/15/2008
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N67W******
Summary

2007 FORD FOCUS- KEY STUCK IN IGNITION WILL NOT COME OUT DEALER SAY COST WILL BE OVER $400.00 IT IS A PROBLEM NOTED BY FORD, BUT WILL NOT COVER ANY COST. *TR

12/12/2008
Components: EXTERIOR LIGHTING
Incident Date: 11/21/2006
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N17W******
Summary

I BOUGHT THIS VEHICLE BRAND NEW AND WITHIN TWO YEARS OF OWNING THIS VEHICLE I HAD THE HEADLIGHTS REPLACED EIGHT TIMES. *TR

12/09/2008
Components: SERVICE BRAKES, HYDRAULIC,AIR BAGS
Incident Date: 12/06/2008
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAFP34N67W******
Summary

I WAS PASSING A CAR AND JUST COMPLETED THE PASS (APPROX. SPEED WAS 60 MPH), WHEN THE BACK RIGHT TIRE LOCKED UP. THIS CAUSED ME TO GO INTO ON COMING TRAFFIC. I THEN WENT OFF THE ROAD AND FLIPPED END OVER END ONCE AND BARRELL ROLLED THREE TIMES. THE CAR WAS TOTALED. I HAD MINOR INJURIES. WITNESSES STOPPED AND TOLD POLICE AND FIRE PERSONNEL, THAT AFTER I HAD PASSED THEM, THE RIGHT REAR TIRE LOCKED UP AND SPUN ME OUT OF CONTROL. THE CAR LANDED ON ITS DRIVER SIDE. DURING THE SPIN AS I APPLIED THE BRAKES TO REGAIN CONTROL OF THE VEHICLE IT FELT AS IF THE VEHICLE WAS TRYING TO ACCELERATE. THE AIRBAGS NEVER DEPLOYED. MY CONCERNS ARE THE BRAKING SYSTEM, TIRES, AIR BAGS, AND WHEEL BEARINGS. THIS CRASH SHOULD NOT HAVE HAPPENED, THIS IS AN OBVIOUS PROBLEM FOR FORD. *TR

12/04/2008
Components: SUSPENSION
Incident Date: 12/03/2008
Crash: No
Fire: No
Summary

I WAS DRIVING MY 2007 FORD FOCUS WITH 40K MILES ON A HIGHWAY GOING ABOUT 60MPH. I HEARD/FELT A VIBRATION FROM THE REAR OF THE VEHICLE. I THOUGHT THE MUFFLER WAS COMING LOOSE. THEN THE LEFT REAR WHEEL CAME OFF THE CAR. THERE WERE NO CARS BEHIND ME AND I WAS IN THE RIGHT HAND LANE SO I MADE IT TO THE SHOULDER. THE WHEEL BEARING HAD FAILED. THE COST TO REPAIR IT WAS $500. I SEE THERE WAS A RECALL ON 2007 FORDS FOR A SIMILAR PROBLEM 07V270000 WITH WHEELS COMING OFF BUT THAT WAS FOR FRONT WHEELS OF REAR WHEEL DRIVE CARS. I HAD THE CAR IN FOR THE 35K MAINTENANCE IN SEPTEMBER AND HAD NOT BEEN IN ANY ACCIDENTS, OR HAD ANY SERVICE DONE TO THE CAR SINCE THEN. THE DEALERSHIP EMPLOYEES SAID IT WAS UNUSUAL FOR A CAR WITH JUST 40K MILES TO HAVE THAT TYPE OF FAILURE AND SAW NOTHING, PARTS MELTED, ETC TO INDICATE ANYTHING OTHER THAN THE BEARING FAILURE. THE FLAT BED DRIVER STOPPED AND PICKED UP THE WHEEL AND IT WAS REATTACHED TO THE SPINDLE. THE CAR IS ONLY 2 YEARS OLD AND I HAVE TO DRIVE IT THOUGH I CAN NO LONGER TRUST IT. I WAS PLANNING TO DRIVE TO FLORIDA WITH MY DAUGHTER TO TAKE HER TO COLLEGE IN 4 WEEKS SO IT WAS A MERCY IT FAILED NOW RATHER THAN COMING DOWN A STEEP HIGHWAY IN KENTUCKY DOING 75. I WILL HAVE TO GIVE HER MY OTHER CAR TO KEEP AS I CANNOT TRUST THE FOCUS. *TRW

10/28/2008
Components: WHEELS
Incident Date: 10/23/2008
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N67W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE THE VEHICLE WAS PARKED IN A GARAGE, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE WHEEL FAILED. THE WHEEL WAS REPLACED. ON OCTOBER 23, 2008, WHILE DRIVING 65 MPH, THE FRONT DRIVER'S SIDE WHEEL FAILED. THE VEHICLE SWERVED ACROSS THE ROAD AND CAME TO A STOP WHEN IT CRASHED INTO A DITCH. THERE WERE NO INJURIES. A REPORT WAS FILED WITH THE MANUFACTURER. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE WHEEL. THE FAILURE AND CURRENT MILEAGES WERE 10,000. UPDATED 12-02-08 *BF UPDATED 12/02/08. *JB

10/28/2008
Components: TIRES
Incident Date: 10/20/2008
Crash: No
Fire: No
Summary

NOTICED LOW TIRE, WENT TO FILL WITH AIR, AND VALVE STEM PULLED OUT OF TIRE. WENT TO DEALERSHIP, AND THEY SOLD ME A NEW TIRE. I EXPLAINED THE SITUATION, WITH THE VALVE STEM, BUT THEY MADE NO COMMENT OF ANY PROBLEMS. I HAVE THE OLD VALVE STEM. *TR

09/22/2008
Components: STEERING,SUSPENSION,POWER TRAIN,AIR BAGS
Incident Date: 03/02/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N47W******
Summary

YEAR OF VEHICLE: 2007 MAKE: FORD MODEL: FOCUS SE DATE OF PURCHASE: JULY 2007 SELLING/: SPREEN HONDA ODOMETER @ PURCHASING: 24,900 CURRENT MILEAGE: 49,000 PROBLEM(S) WITH THE FOLLOWING: TRANSMISSION - REPAIR ATTEMPTS: SRS/AIRBAG LAMP - REPAIR ATTEMPTS: STEERING SHAKE/VIBRATION - REPAIR ATTEMPTS: SEAT BELT REPAIR/REPLACEMENT - REPAIR ATTEMPTS: AIR BAG LIGHT IS BACK ON AGAIN IN THE 'ON' POSITION - MULTIPLE REPAIR ATTEMPTS: COMPLAINT TO DEALER: YES. CLD SPREEN HONDA SPOKE TO OWNER WHO SENT ME TO A SALESMAN. THE NEXT TIME I RETURNED IT TO FRITZ DEALERSHIP (SINCE THEY DID ORIG WORK), FOR SAME PROBS & I WAS TOLD I WOULDN'T GET A COURTESY CAR AND THEY HAD NO IDEA HOW LONG IT WOULD TAKE FOR REPAIRS. THE INTERIOR AIRBAG LIGHT WAS IN THE 'ON' POSITION, THE TRANSMISSION BEGAN SLIPPING, THE FRONT END WAS SHAKING LIKE BEFORE. CAR WAS RETURNED THE 2ND TIME FOR THE SAME PROBLEMS. I WAS TOLD IT WAS DEFECTIVE PARTS & HAD TO BE ORDERED. NO COURTESY CAR THIS TIME LIKE THE FIRST TIME SO I WAS STRANDED (I'M DISABLED AND ND TRANS). THE CAR IS FALLING APART LITTLE BY LITTLE WITH THE BACK DOOR HANDLE BROKEN COMPLETELY. THE SELLER (SPREEN HONDA) SAID I WOULD HV TO GET A NEW LOAN ON A NEW VEHICLE INSTEAD OF 'EXCHANGING VEHICLES' AS PROMISED IN MY CONVERSATIONS WITH THE OWNER, AT SPREEN HONDA, PLACE OF PURCHASE. I REFUSED THIS 'HUSTLE' BECAUSE THIS WAS NOT WHAT I WAS TOLD OVER THE PHONE, BUT AFTER 2ND SET OF REPAIRS, THE CAR WOULD BE REPLACED...NOT ME PURCHASE ANOTHER CAR AND GIVE UP ANOTHER DOWN PAYMENT! I DIDN'T AGREE TO THIS AND WALKED OUT. THIS CAR HAS BEEN UNDER REPAIR FOR WEEKS OFF/ON FOR THE SAME OR SIMILAR PROBLEM I.E., THE TRANSMISSION FIRST REPAIR WAS ONLY A FEW MONTHS AFTER PURCHASE, ALONG WITH FRONT END SHAKING. I WAS GIVEN A COURTESY CAR WHILE REPAIRS WE DONE W/OUT THE 1ST TIME, BUT NOT THE 2ND. I WAS TOLD MY CAR HAD A 'DEFECTIVE PART' & HAD ORDERED IT. THE CAR HAS BEEN RETURNED AGAIN FOR SAME PROBS MENTIONED ABOVE. AIRBAG LIGHT IS BK ON AGAIN AND TRANSMISSION SLIP. *TR

09/17/2008
Components: AIR BAGS
Incident Date: 02/17/2007
Crash: Yes
Fire: Yes
Summary

2007 FORD FOCUS. *TR

09/12/2008
Components: SUSPENSION
Incident Date: 09/08/2008
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N77W******
Summary

2007 FORD FOCUS 6 TIRES BOUGHT IN LITTLE UNDER 30,000 MILES DEALER SAID NOR ROTATING ENOUGH. ANOTHER FORD DEAL SAID IT FOCUS IS A HIGH TIRE MAINTENANCE CAR GET RID OF IT. THE WHEEL ALIGNMENTS SO EXTREME TILT TIRES ARE CUPPING ON THE INSIDE BUT IF FACT SPECS. INDEPENDENT TIRE DEALER SAID THIS IS A TYPICAL FOCUS AND THERE IS A FIX AT THE COST OF $500.00 TO SET THE NUMBERS CLOSER TO 0 .THE TIRES ARE WEARING IN THE DIRECTION THE TILT SHOWS. DEALER SAYS ROTATE MORE TIRE DEALER SAYS THE NUMBERS ARE NOT RIGHT I THINK IF THERE IS A FIX THEN THERE IS A DESIGN FLAW AND THE DEALER SHOULD PAY FOR THIS BECAUSE SEEM TO BE A MAJOR ISSUE I SHOULD NOT HAVE TO ROTATE EVERY 3000 MILES. *TR

08/30/2008
Components: TIRES
Incident Date: 06/09/2008
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP31N37W******
Summary

THE FIRST INCIDENT OCCURRED WHILE PARKED DURING SHOPPING HOURS; DAYLIGHT. THE LEFT, BACK TIRE LET OUT A HISSING SOUND THAT WAS COMING FROM THE TIRE AREA. THE VALVE STEM WAS LEAKING AIR. THE TIRE WAS GOING FLAT. THIS WAS THE FIRST INCIDENT; 06/09/08; MILEAGE ON THE FORD FOCUS 2007 HATCHBACK WAS 14,143. THE SECOND INCIDENT OCCURRED ON 07/31/08; THE RIGHT FRONT WHEEL, PASSENGER SIDE, ALSO WAS LOSING AIR; AGAIN IT WAS THE VALVE STEM; MILEAGE 14,933; VEHICLE PURCHASED ON 02/16/07. HANKOOK OPTIMO H725 TIRE SIZE P195/6OR15 87T HANKOOK USA CORPORATE HEADQUARTERS 1450 VALLEY ROAD WAYNE, NEW JERSEY 07470 WWW.HANKOOKTIREUSA.COM TREADWEAR "620" TRACTION B TEMPERATURE B M + S RADIAL TUBELESS STANDARD LOAD MADE IN CHINA (2) VALVE STEM FAILURES/2 DOOR HATCHBACK----FORD MOTOR COMPANY PLIES: THREAD 2 STEEL + 1 POLYESTER SIDEWALL 1 POLYESTER VIN# *TR

08/07/2008
Components: AIR BAGS
Incident Date: 02/10/2008
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N67W******
Summary

2007 FORD FOCUS BOUGHT NEW JULY 2007 ALSO BOUGH FULL WARRANT AND GAP INSURANCE IN FEB 2008 DRIVING 65 DOWN THE INTERSTATE THE AIR BAG DEPLOYED WITH NOW REASON. 4 BOYS IN THE CAR. FORD SAID TAKE IT TO YOUR INSURANCE COMPANY. THEY ALSO WOULD NOT LOOK AT THE CD PLAYER ONE MONTH BEFORE THIS SO THE INSURANCE COMP. SENT IT TO THERE REPAIR SHOP THEY TOOK EXTENSIVE PICTURES TO SHOW NO BODY DAMAGE OR IMPACT TO CAUSE THIS, THEY REPLACED THE SEAT AND THE PASSENGER SIDE LIGHT WOULD NOT GO OF SO IT INDICATED THAT THERE WAS A PERSON IN THE SEAT SO, THE INSURANCE COMPANY TOLD FORD TO FIX IT BECAUSE THE COMPANY FIXING IT HAD ALREADY CHANGED ALL THE SENSORS AND THE LIGHT WOULD NOT GO OFF. WE HAD TO PAY 500.00 DEDUCTIBLE AND THE INSURANCE PAID 1658.00 WE DO NOT KNOW IF OUR INSURANCE WILL GO UP BECAUSE FORD HAS NOT EXCEPTED RESPONSIBILITY YET AND IT HAS BEEN 6 MONTHS AND I HAVE WRITTEN TO THE FEDERAL TRADE COMM. THE NEWS ECT.. I DO NOT WANT MY CHILD DRIVING THIS CAR AND I WANT MY MONEY BACK (PLUS SOME) AND THE COMPUTER READS A COLLISION SO WE HAVE LOST ALOT OF VALUE I AM JUST MAD AND I HAVE HEARD ALOT OF STORIES ABOUT FORD AIR BAGS AND NOTHING IS DONE I AM ONLY A SPECK TO THEM THEY WILL PROBABLY DROP THE CASE AND THAT WILL BE THAT ATLEAST NOBODY WAS KILLED YET MAYBE THAT IS WHY THEY SELL GAP INSURANCE. THANKS JULIE MOHR. *TR

08/04/2008
Components: SERVICE BRAKES, HYDRAULIC,LATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL
Incident Date: 12/20/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N47W******
Summary

I HAVE TWO PROBLEMS WITH DESIGN FLAWS IN MY 2007 FORD FOCUS SSE: (1) .BECAUSE OF WHERE THE DOOR LOCK IS LOCATED, JUST ABOVE THE DOOR HANDLES (FRONT DRIVER AND PASSENGER SIDES) ALL THE DOORS WILL LOCK AT TIMES AND YOU DON'T REALIZE IT WHEN YOU OPEN, GET OUT, THEN CLOSE THE DOOR. MOST OFTEN IN SITUATIONS WHERE YOU HAVE LEFT THE MOTOR RUNNING WITH THE KEY NOW LOCKED INSIDE. THIS HAPPENS BECAUSE OF COMING IN CONTACT WITH THIS LOCK WITH YOUR FINGERS OR HAND WHILE OPENING THE DOOR WITH THE HANDLE. THIS HAS OCCURRED ON SEVERAL OCCASIONS DESPITE NOW KNOWING WHAT CAUSES THE PROBLEM. THIS IS A COMPLETE NUISANCE AND DANGEROUS IF CHILDREN WOULD HAPPEN TO BE LEFT IN THE CAR WITH THE ENGINE RUNNING AND THE DOORS LOCKED AND NO SECOND KEY ON HAND. (2). THE SECOND PROBLEM I HAVE WITH THE AUTOMOBILE IS I HAVE EXPERIENCED THE "AUDI EFFECT" WHERE THE CAR ACCELERATES ON OCCASION WHEN BRAKING. THIS I ALSO ASCRIBE TO A DESIGN FLAW: THE BRAKE PEDAL AND GAS PEDAL ARE PLACED TOO CLOSE TOGETHER AND AT A RELATIVE CLOSE HEIGHT TO ONE ANOTHER. AFTER TAKING THE DEFENSIVE POSITION, IN A POTENTIAL BRAKING SITUATION, IF YOU HAVE TO DEPRESS THE BRAKE QUICKLY AND HARD, THE CAR ACCELERATES. THIS TAKES YOU COMPLETELY BY SUPRISE AND IT TAKES TIME TO RESPOND. I HAVE BEEN DRIVING THE SAME WAY FOR 45 YEARS, WITH MANY VEHICLES, AND THIS IS THE FIRST TIME I HAVE EXPERIENCED THIS PROBLEM. LUCKILY THE CAR SAT MOST OF THE WINTER BECAUSE OF THE PROBLEM I DESCRIBED PREVIOUSLY AND NO ONE HAD THIS EXPERIENCE ON SNOW COVERED OR ICY ROADS. I BROUGHT THIS UP AT THE END OF APRIL IN A VISIT TO THE DEALER AND WAS TOLD TO FILE A COMPLAINT BY SERVICE MANAGER STEVE LOVALVO. I WANT TO BRING BOTH OF THESE DEFECTS TO YOUR ATTENTION BECAUSE I FEEL THAT I HAVE LEASED A LEMON THAT HAS PROBLEMS THAT CANNOT BE SERVICED BY THE DEALERSHIP AND PRESENTS POTENTIAL PROBLEMS FOR MANY OTHER DRIVERS ALSO. *TR

07/23/2008
Components: AIR BAGS,STRUCTURE,VEHICLE SPEED CONTROL
Incident Date: 07/21/2008
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34NX7W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED AND REMAINED LIT ON THE INSTRUMENT PANEL, WHICH INDICATED THAT THE AIR BAG WOULD NOT DEPLOY. THE CRUISE CONTROL DOES NOT DISENGAGE PROPERLY. IN ADDITION, THE DRIVER SIDE DOOR DOES NOT UNLOCK PROPERLY OR ON A CONSISTENT BASIS. THE CURRENT MILEAGE WAS 14,000 AND FAILURE MILEAGE WAS 6,523.UPDATE 09/10/08 *CW DOORS DO NOT LOCK PROPERLY. UPDATED 09/16/08. *JB

07/10/2008
Components: TIRES
Incident Date: 07/07/2008
Crash: No
Fire: No
Summary

I HAVE NOW HAD TWO SIDEWALL TIRE BLOWOUTS ON PIRELLI P6 FOUR SEASON P205 50/16 BLACK SIDEWALLS ON TWO DIFFERENT FORD FOCUS'S IN THE PAST 8 MONTHS. *TR

06/20/2008
Components: TIRES
Incident Date: 06/07/2008
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAFP34N87W******
Summary

WHILE TRAVELING EAST ON INTERSTATE 10 IN ARIZONA, REAR TIRE (DRIVERS SIDE) ON A 2007 FORD FOCUS SEPARATED (18,000 MILES ON CAR AND TIRES) CAR SLIDE SIDEWAYS INTO THE RIGHT SHOULDER AND FLIPPED TWICE. TOTALED CAR. *TR

05/30/2008
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 08/14/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP31N07W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHEN THE CONTACT RELEASES THE THROTTLE, THE VEHICLE CONTINUOUSLY TAKES A LONG TIME TO RETURN TO IDLE. WHILE DRIVING AT VARIOUS SPEEDS, HE DOES NOT HAVE FULL CONTROL OF THE THROTTLE. WHEN THE ACCELERATOR PEDAL IS RELEASED, THE VEHICLE PULLS BEFORE IT DECELERATES. THE CONTACT STATED THAT THE THROTTLE RESPONSE IS HORRIBLE. THE CONSEQUENCE OF THE FAILURE COULD CAUSE A CRASH DUE TO THE SLOW RESPONSE TIME WHEN BRAKING. THE VEHICLE HAS BEEN TAKEN TO THE DEALER FIVE TIMES FOR THIS FAILURE, BUT WAS ONLY SERVICED ONCE. THE AIR CONTROL VALVE WAS REPLACED AND REPROGRAMMED HOWEVER, AFTER 25 MINUTES, THE THROTTLE FAILURE RECURRED. THE CURRENT MILEAGE WAS 10,000 AND FAILURE MILEAGE WAS LESS THAN 100. THE VEHICLE WAS TAKEN TO THE DEALER ON THE SEVERAL OCCASIONS TO HAVE THE ECU EITHER UPDATED OR REPROGRAMMED. UPDATED 06/16/08

05/15/2008
Components: SUSPENSION,TIRES
Incident Date: 04/02/2008
Crash: No
Fire: No
Summary

FOR ABOUT A MONTH BEFORE BRINGING MY CAR TO FORD I HAD BEEN NOTICING A VIBRATION FEELING IN THE STEERING WHEEL THOUGH THE WHEEL WAS NOT SHAKING. THIS WAS ONLY HAPPENING WHEN I WAS GOING FASTER THAN 50-55MPH. I CHECKED THE AIR PRESSURE IN THE TIRES AND ALL WAS OK. FINALLY, I BROUGHT IT TO FORD AND THEY FOUND A BENT CONTROL ARM IN THE FRONT R/S. IN ADDITION, THEY FOUND A SLIPPED BELT ON THE L/R TIRE AND R/F TIRE HAD UNEVEN WEAR. OK, SO HERE'S MY COMPLAINT....THERE IS NO WAY THAT I HIT ANYTHING SO HARD THAT I BENT MY CONTROL ARM IN THE FIRST PLACE!!!! SINCE THERE IS NO WAY TO PROVE THIS I HAD TO LIVE WITH THE FACT THAT I WOULD HAVE TO PAY FOR THIS REPAIR - ALMOST $400.00. THE PROBLEM I HAVE IS WITH THE TIRES. SINCE THE REPAIR IN THE FRONT WAS THE SAME PLACE THAT THE TIRE HAD UNEVEN WEAR, I HAD TO EAT THIS ONE TOO - $125.00. THE PROBLEM IS, WHAT ABOUT THIS SLIPPED BELT IN THE REAR TIRE? I GUESS I WAS TO BLAME FOR THAT ONE TOO. MAYBE THESE PIRELLI TIRES ARE THE PROBLEM. I SHOULD HAVE READ THE COMPLAINTS HERE BEFORE I BROUGHT THE CAR BACK TO FORD. FORD DIDN'T HAVE ANY OTHER TIRES THAT FIT THESE RIMS, BUT THE SAME PIRELLI'S THAT WERE ON THE CAR IN THE FIRST PLACE. SINCE THE CAR WAS ALREADY IN THE SHOP AND MY TIME IS LIMITED, I WAS STUCK GETTING THE SAME JUNK. MY MESSAGE....DON'T MAKE THE MISTAKE I MADE - DO NOT REPLACE THE TIRES ON YOUR FOCUS WITH THE PIRELLI'S THAT CAME WITH THE CAR. IF I CAN SAVE SOME PEOPLE A FEW HEADACHES AND SOME MONEY, I WILL FEEL MUCH BETTER FOR THE MISTAKE THAT I MADE. *TR

05/12/2008
Components: ENGINE AND ENGINE COOLING
Incident Date: 02/15/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N37W******
Summary

MY ENGINE IN MY BRAND NEW 2007 FORD FOCUS WAS NOT STARTING PROPERLY. HAD TO ACTUALLY PUSH THE GAS TO GET THE ENGINE TO CATCH. CONTACTED MY DEALER, AND WAS TOLD IT WAS A PROBLEM WITH THE ENGINES IN THE 2007. HE WOULD CONTACT ME WHEN IT WAS READY TO BE FIXED. I WAITED 8 MOS AND CONTACTED FORD CANADA. THE DEALER WAS NOTIFIED AND BROUGHT IT IN, BUT NOTHING WAS DONE THEN EITHER. IT CONTINUES TO BE A POOR STARTING PROBLEM. *TR

05/06/2008
Components: SUSPENSION,TIRES
Incident Date: 04/20/2008
Crash: No
Fire: No
Summary

SEVERE TIRE WOBBLE. TOOK THE CAR TO DEALER. THEY SAID IT NEEDED ALIGNMENT AND 2 NEW TIRES. TOOK TO A TIRE DEALER THEY SAID THAT THEY HAVE HAD MANY OF THE SAME CARS IN THERE WITH THE SAME PROBLEM. IT'S THAT THE REAR WHEELS ARE TOED-IN 50% TO MUCH FROM THE FACTORY SPECS AND IT JUST CHOPS THE TIRES UP. THE CAR NEEDS 2 NEW TIRES AND A ALIGNMENT JOB TO FIX THE PROBLEM FROM THE FACTORY. I FEEL THAT THE COMPANY SHOULD PAY FOR IT , SINCE IT COMES OFF THE LINE LIKE THAT. *TR

05/02/2008
Components: AIR BAGS
Incident Date: 04/23/2008
Crash: Yes
Fire: No
Summary

I WAS IN AN AUTO ACCIDENT AND MY SIDE AIRBAGS DID NOT DEPLOY. CAN YOU EXPLAIN WHY? I OWNED A 2007 FORD FOCUS. *TR

04/30/2008
Components: AIR BAGS
Incident Date: 04/30/2008
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP34N57W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE STRUCK AND KILLED A HORSE. THE FRONT AIR BAGS FAILED TO DEPLOY. THE INSURANCE COMPANY IS INVESTIGATING THE CRASH. THE VEHICLE WILL BE TOWED TO A BODY SHOP. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND HEAD INJURIES AND THE PASSENGER SUSTAINED HEAD INJURIES. THE FAILURE MILEAGE WAS 36,000.

04/24/2008
Components: AIR BAGS
Incident Date: 01/01/1901
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N27W******
Summary

2007 FORD FOCUS WITH DEFECTIVE FRONT PASSENGER SEAT AIRBAG. CONSUMER STATES THAT THE AIRBAG DOES NOT SENSE WHEN HIS GIRLFRIEND IS IN THE PASSENGER SEAT. HE ALSO SAYS THAT COLD WEATHER ENHANCES THIS PROBLEM. *KB THE PASSENGER AIR BAG LIGHT WOULD ILLUMINATED INTERMITTENTLY. *JB

04/10/2008
Components: AIR BAGS
Incident Date: 04/02/2008
Crash: Yes
Fire: No
Summary

MY DAUGHTER WAS RECENTLY IN A HORRIFIC CAR CRASH IN HER BRAND NEW 2007 FORD FOCUS. THE CAR FLIPPED, HIT A TELEPHONE POLE (REAR END) LANDED ON THE TOP AND ROLLED. THE AIRBAGS (FRONT AND SIDE) NEVER DEPLOYED. MY DAUGHTER SUSTAINED HEAD INJURIES AND CUTS, SCRAPES & BRUISES - BUT THANK GOD SURVIVED. ARE THERE ISSUES WITH THE AIR BAGS ON THE 2007 FOCUS? *TR

04/07/2008
Components: AIR BAGS
Incident Date: 04/05/2008
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP34N87W******
Summary

I OWN A 2007 FORD FOCUS. I PURCHASED THE SE MODEL NEW BECAUSE OF THE ADDITIONAL SAFETY FEATURES SUCH AS FRONT AND SIDE AIR BAGS. MY DAUGHTER WAS INVOLVED IN A SERIOUS ACCIDENT ON 4/5/08 WHERE A CAR PULLED OUT IN FRONT OF HER. HER FOCUS HIT THE CAR DEAD CENTER BETWEEN THE DRIVERS CAR DOOR AND THE PASSENGER CAR DOOR. THE IMPACT WAS ALMOST A PERFECT FRONTAL IMPACT WHICH DESTROYED THE ENTIRE FRONT OF THE FOCUS. NO AIRBAGS DEPLOYED AND MY DAUGHTER SUFFERED A BRUISED CHEST, NECK AND BACK PAIN FROM THE SEAT BELT. I'M CONCERNED THAT THERE IS A PROBLEM WITH THE NON-DEPLOYMENT OF AIRBAGS ON THE FORD FOCUS ON FRONTAL IMPACTS. I BELIEVE IT IS IN THE BEST INTEREST OF THE PUBLIC THAT THIS BE INVESTIGATED. THE CAR HAS BEEN TOWED TO NICHOLS FORD IN FORT WORTH, TX. I HAVE ALSO NOTIFIED THE CONSUMER DEPARTMENT OF FORD MOTOR COMPANY OF THE COMPLAINT. *TR

04/05/2008
Components: AIR BAGS
Incident Date: 01/03/2008
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N67W******
Summary

DRIVING ON THE INTERSTATE WITH A FRIEND THE AIR BAG DEPLOYED WHILE DRIVING 65 MPH WE HIT NOTHING THANK GOD IT WAS NOT THE DRIVERS AIR BAG THE CAR IS ONLY 8 MONTHS OLD WE HAVE A BUMPER TO BUMPER WARRANTY WITH FORD MOTOR COMPANY. THEY WOULD NOT LOOK AT IT AND TOLD US TO GO TO OUR INSURANCE COMPANY. WE HAD TO PAY A 500.00 THEY FOUND THAT THE COMPUTER RECORDED A HEAD ON ACCIDENT WHICH WILL NOT BE ERASED SO THE CAR VALUE IS NOW LOST THEY TOOK PICTURES OF EVERYTHING SHOWING NO ACCIDENT AT ALL THE INSURANCE COMPANY CHANGED ALL THE SENSORS AND THEN THE AIR BAG LIGHT WOULD NOT GO OFF IT INDICATED A PASSENGER IN THE SEAT SO THE SENT IT TO THOROUGHBRED FORD AND SAID THEY DID NOT CARE WHAT THEY HAD TO DO BUT FIX THE CAR SO THE DID. IT COST ME 500.00 DEDUCTIBLE AND THE INSURANCE CO 1,800.00 SO NOW THE ARE WAITING FOR FORD TO EXCEPT LIABILITY. WE NO NOT FEEL OUR SON IS SAFE DRIVING THIS CAR I FEEL MOST ACCIDENTS SHOULD BE LOOKED AT AS WHICH HAPPENED FIRST AN ACCIDENT OR THE AIR BAG. WE COULD HAVE LOST FOUR YOUNG MEN BECAUSE OF THIS I AM VERY ANGRY WITH THIS TOTAL PROCESS IT TOOK 3 WEEKS TO GET THE CAR BACK THIS ALSO INVOLVED MISSING WORK CLASSES AND ALOT OF TROUBLE WITH TRANSPORTATION I WISH THEY WOULD TAKE THIS CAR OFF THE ROAD SO IF AND WHEN IT IS SOLD I DO NOT HAVE THAT BURDEN OF SOMEONE ELSE'S LIFE ON MY HEAD AND HEART. *TR

04/04/2008
Components: TIRES
Incident Date: 01/01/1901
Crash: No
Fire: No
Summary

2007 FORD FOCUS WITH SEVERAL PROBLEMS WITH THE TIRES. CONSUMER STATES THAT HE HAS HAD SEVERAL PROBLEMS INCUDING PUNCTURE IN THESE TIRES. HE STATES THAT IT HANDLED POORLY, AND HE HAD TO REPLACE THEM AT 26,000 MILES. *KB THE TIRES LOST AIR, AND A REPAIR THAT WAS MADE DID NOT HOLD.(HANKOOK OPTIMO TIRES). *JB

03/10/2008
Components: TIRES
Incident Date: 08/16/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N47W******
Summary

I BOUGHT THIS NEW 2007 FORD FOCUS ON 8-16-07 AND WHEN I LEFT AND HEADED DOWN THE HIGHWAY MY TIRES WHICH ARE PIRELLI P6 FOUR SEASONS 205/50R16 WERE MAKING A TERRIBLE THUMPING NOISE. I CALLED THE DEALER AND WAS REASSURED BY THE SALESMAN THAT THE IS WHAT HAPPENS WITH LOW PROFILE TIRES. I TALKED TO HIM 5 OR 6 TIMES OVER A 2 TO 3 WEEK PERIOD AND HE KEPT TELLING ME THAT IS THE SOUND OF LOW PERFORMANCE TIRES. WELL I WENT IN FOR MY OIL CHANGE AND TO HAVE MY TIRES ROTATED AND THEY TOLD ME MY CAR WAS OUT OF ALIGNMENT AND MY TIRES WERE SHOT. THE TWO FRONT ONES WERE WORE ON THE INSIDE AND THE BACK TWO HAD A FUNNY WEAR PATTERN THAT THEY HAD NEVER SEEN BEFORE. THEY ALSO TOLD ME HOW MUCH IT WOULD COST TO HAVE 4 NEW TIRES PUT ON AND A ALIGNMENT. I WENT BACK TO THE DEALER AND I WAS PUT OFF. I WAS TOLD I HAVE NO WARRANTY WITH THE TIRES AS I WAS TOLD BY MY SALESMAN (WHO BY THE WAS IS NO LONGER THERE). I AM UPSET BECAUSE THE SERVICE GUY WHO MADE MY APPOINTMENT SAID THEY ARE SEEING THIS ALOT WITH THE 2007 FORD FOCUS PIRELLI TIRES BUT I AM GOING TO HAVE TO PAY FOR NEW ONES. I DON'T THINK SO THIS IS A PROBLEM I HAVE HAD SINCE I BOUGHT THIS CAR AND SOMETHING SHOULD BE DONE A.S.A.P. BEFORE SOMEONE GETS KILLED OUT ON THE ROAD. *TR

02/24/2008
Components: AIR BAGS
Incident Date: 02/14/2008
Crash: Yes
Fire: No
Summary

MY DAUGHTER WAS A PASSENGER IN A 2007 FOR FOCUS. SHE WEIGHS 175LBS. THE DRIVER REAR ENDED THE CAR IN FRONT OF THEM IN A 50MPH ZONE AND NONE OF THE AIRBAGS DEPLOYED. WHY? *TR

02/09/2008
Components: PARKING BRAKE
Incident Date: 02/08/2008
Crash: No
Fire: No
Summary

I CAME HOME AND PARKED MY FOCUS AS USUAL. I PUT THE CAR IN NEUTRAL AS ALWAYS AND ENGAGED THE EMERGENCY BRAKE. WHEN I GOT UP THE NEXT MORNING AND WENT OUTSIDE, MY CAR HAD ROLLED INTO A LIGHT POLE AT MY HOUSE AND DONE CONSIDERABLE DAMAGE TO THE DRIVER'S DOOR. THE EMERGENCY BRAKE WAS STILL ENGAGED. I HAD JUST GOTTEN MY CAR THE DAY BEFORE FROM THE REPAIR SHOP SO ALL WAS IN WORKING ORDER WITH THIS VEHICLE. I AM CONCERNED ABOUT THE EMERGENCY BRAKE SYSTEM. I HAVE HAD THIS CAR FOR 9 MONTHS AND THIS IS THE FIRST TIME THIS HAS HAPPENED AND I ALWAYS DO THE SAME THING EACH DAY. *TR

01/17/2008
Components: SUSPENSION,TIRES
Incident Date: 01/11/2008
Crash: No
Fire: No
Summary

2007 FOCUS 3 DOOR SES PURCHASED NEW IN 11-06. BEGAN NOTICING MINOR STEERING WHEEL VIBRATIONS AFTER 6 MONTHS AND DEALER HAD ROTATED TIRES AT 8K MILES. AT 14 MONTHS AND 17K MILES THE STEERING WHEEL VIBRATION BECAME UNACCEPTABLE. DEALER DID A FRONT ALIGNMENT AFTER TELLING ME THE WHEELS WERE WAY OUT OF SPEC. THE PIRELLI P6 ORIGINAL TIRES ARE NOW SEVERELY WORN IN MISALIGNMENT PATTERNS AND MUST BE REPLACED. VERY DISAPPOINTED. IF YOU OWN A FOCUS AND HAVE ANY UNUSUAL FEEL IN THE STEERING AND HANDLING, GET IT CHECKED ASAP. *TR

01/09/2008
Components: STEERING,VISIBILITY,ELECTRICAL SYSTEM
Incident Date: 11/23/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N27W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THERE WAS A WINDSHIELD DEFECT BECAUSE IT WAS NOT INTACT. THE SEALANT WAS PLACED ON THE ROOF OF THE VEHICLE, WHICH CONTRIBUTED TO THE FAULTY WINDSHIELD. SHE ALSO STATED THAT THERE WAS AN ALIGNMENT ISSUE THAT CAUSED THE VEHICLE TO STEER TO THE LEFT WHILE DRIVING 70 MPH. THE VEHICLE MATS WERE STEAMED BY THE DEALER AND NEVER DRIED. AS A RESULT, THE WINDOWS WERE FROSTED INSIDE THE PASSENGER COMPARTMENT. THE CONTACT FOUND RUST IN THE DASHBOARD COMPONENTS AND THE FUSE BOX. THE CURRENT MILEAGE WAS 897 AND FAILURE MILEAGE WAS 692.

12/20/2007
Components: AIR BAGS
Incident Date: 10/30/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP31N97W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE AIR BAG LIGHT FLASHES ON AND OFF WHEN AN OCCUPANT IS SEATED IN THE FRONT PASSENGER SEAT. THE DEALER STATED THAT THE OCS SENSOR WAS MALFUNCTIONING AND THEY MADE THE REPLACEMENT. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE DEALER STATED THAT THE PASSENGER'S WEIGHT CAUSED THE LIGHT TO FLASH, BUT THEY DID NOT KNOW HOW TO CORRECT THE FAILURE. THE CURRENT MILEAGE WAS 32,544 AND FAILURE MILEAGE WAS 91.

12/08/2007
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/19/2007
Crash: Yes
Fire: No
Summary

NOVEMBER 19TH, ATTEMPTED TO BRAKE, BRAKES WENT TO FLOOR, I HIT A PICKUP. REQUESTED DEALER CHECK BRAKE SYSTEM, THEY DID A TEST DRIVE SAID BRAKES ARE FINE. NOVEMBER 30TH, DRIVING ON HIGHWAY, WENT TO STOP NOTICED BRAKES WERE MUSHY, NOT SAME TENSION AS USUAL BUT CAR DID BRAKE. DECEMBER 5TH, MAKING RIGHT HAND TURN TO GET ON FREEWAY, TAPPED BRAKES, BRAKES DID NOT WORK, TAPPED AGAIN THEY WORKED. *TR

12/08/2007
Components: SERVICE BRAKES, HYDRAULIC,AIR BAGS
Incident Date: 11/19/2007
Crash: Yes
Fire: No
Summary

HAD BRAKE FAILURE, RESULTED IN ACCIDENT, HIT A PICKUP TRUCK AND APPROXIMATELY 35 MPH, AIRBAG FAILED TO DEPLOY. HOWEVER, THE LIGHT CAME ON AND IT DID REQUIRE A SWITCH TO BE REPLACED WHICH COST ME A COUPLE HUNDRED DOLLARS. *TR

11/20/2007
Components: AIR BAGS
Incident Date: 10/26/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N27W******
Summary

ON OCTOBER 25 2007 I PURCHASED A FORD FOCUS SEDAN 4 DOOR CAR WITH MORE OR LESS 400 MILES ON THE ODOMETER. A COUPLE OF DAYS LATER I NOTICED THAT WHEN MY DAUGHTER WHICH IS 5 FOOT ONE, 112 LB WAS RIDING IN THE PASSENGER'S SEAT, AN INDICATOR LIGHT LIT INDICATING ME THAT THE AIRBAG IS TURNED OFF ( WRITTEN ON THE PLASTIC), TELLING ME THAT AT THIS MOMENT THE AIRBAG WOULD NOT DEPLOY IN CASE OF A COLLISION. THIS FEATURE IS SUPPOSED TO ACTIVATE WHEN CHILDREN ARE SEATED IN THE PASSENGER SEAT IN ORDER TO AVOID DEPLOYMENT INJURY. I WENT TO MY DEALER 4 TIMES EXPRESSING MY COMPLAINTS AROUND THIS SAFETY ISSUE. EACH TIME THEY TOLD ME THAT THE UNIT WOULD BE RESET AND ULTIMATELY THEY EVEN EXCHANGED A SEAT CUSHION, ALL OF THIS WITH NO AVAIL. CONFRONTED AGAIN WITH THIS PROBLEM WITH MY WIFE AS A PASSENGER (5FT 3 AND 114LB) I RETURNED TO THE DEALER AND THEY REPRODUCED THE SITUATION I WAS EXPLAINING WITH A LOCAL THIN PASSENGER. AS A RESULT OF THIS VISIT I CONTACTED FORD CUSTOMER SERVICE AND FILED A COMPLAINT ON 11/19/2007. FORD ADVISED THAT I WOULD RECEIVE A FOLLOW UP CALL IN A COUPLE OF DAYS. TODAY 11/20/2007 FORD CALLED AND TOLD ME THAT ACCORDING TO THEIR ENGINEERS, THE BEHAVIOR OF THE LIGHT WAS "AS DESIGNED" AND AS SUCH I COULD DO NOTHING ABOUT IT. LET ME STATE THAT FORDS EXPLANATION IS RIDICULOUS AND A SEVERE BREACH IN AUTO SECURITY WITH LIABILITY ISSUES. BOTTOM LINE, OCCUPANTS IN THE FRONT PASSENGER SEAT ( IN THIS CASE MY DAUGHTER OR WIFE) COULD BE SUBJECTED TO LETHAL INJURIES AS A RESULT ON NON DEPLOYMENT OF THE AIR BAG DUE TO A FAULTY MECHANISM WHICH INTERPRETS ERRONEOUSLY THAT SMALL ADULTS ARE CHILDREN EVEN IN THE CASE OF NORMAL SMALL ADULTS. I FIND THIS SITUATION COMPLETELY UNACCEPTABLE AND AWARENESS, IF NOT A CLASS SUIT SHOULD BE INITIATED AGAINST FORD. AS A CUSTOMER, I'M FRUSTRATED AND FEEL AT RISK USING THIS NEW VEHICLE. *TR

11/16/2007
Components: AIR BAGS
Incident Date: 11/15/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N27W******
Summary

DEAR SIR: I RECENTLY PURCHASED A FORD FOCUS SEDAN 2007 WHICH HAS THE FEATURE IN WHICH IF THE FRONT PASSENGER IS NOT WITHING CERTAIN RANGES THE AIR BAG WILL NOT DEPLOY. CONSISTENTLY, THE NOTIFICATION THAT THE AIR BAG IS OFF LIGHT ON WITH MY 22 YEAR OLD FEMALE DAUGHTER WHICH IS SHORT ( 5FOOT 2 AND 105 POUNDS) IS IN THE FRONT PASSENGER SEAT. I HAVE TRIED TO SOLVE THIS ISSUE WITH THE DEALER BUT THEY HAVE NO SOLUTION AND THEY STATE THAT THE THRESHOLD IS SET TO 100LB WHICH I CONSIDER EXCESIVE. AFTER ABOUT TWENTY MINUTES OR SO THE LIGHT TURNS OFF AS IT SHOULD BE, BUT THIS LEAVES AN EXTENDED INTERVAL IN WHICH MY DAUGHTER IS NOT PROTECTED. I'D APPRECIATE YOUR ADVICE ON HOW TO HANDLE THIS MATTER . *TR

11/08/2007
Components: POWER TRAIN
Incident Date: 08/23/2007
Crash: No
Fire: No
Summary

THE TRANSMISSION WENT OUT AT APPROXIMATELY 5000 MILES, NO MAJOR INCIDENTS LED UP TO IT, HOWEVER, MINOR SOUNDS WHEN IT SHIFTED, TRACTION CONTROL WOULD NOT SHUT OFF ON ONE OCCASION. *TR

10/23/2007
Components: VEHICLE SPEED CONTROL
Incident Date: 04/17/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N27W******
Summary

2007 FORD FOCUS WITH UNEXPECTED ACCELERATION ISSUES. CONSUMER STATES THAT HER VEHICLE REVVED UP AND SURGED ALMOST HITTING A GUARD, AND THEN A SECOND TIME ALMOST WENT INTO THE WOODS. *KB *TR

09/21/2007
Components: AIR BAGS
Incident Date: 06/03/2007
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAFP34NX7W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE VEHICLE WAS INVOLVED IN A CRASH AND AFTER IT WAS REPAIRED, THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. SHE RETURNED TO THE DEALER TWICE IN ONE WEEK AND THEY REPAIRED THE AIR BAG SENSOR THREE TIMES. THE CONTACT STATED THAT THE LIGHT WOULD DIM FOR TWO DAYS, BUT THEN ILLUMINATE AGAIN. SHE BELIEVED THAT THIS WAS A SAFETY HAZARD AND THE DEALER ADVISED HER NOT TO DRIVE THE VEHICLE UNTIL IT WAS REPAIRED. THE FAILURE MILEAGE WAS 8,300 AND CURRENT MILEAGE WAS 8,900.

08/30/2007
Components: STEERING
Incident Date: 08/09/2007
Crash: Yes
Fire: No
Summary

I WAS DRIVING A 2007 FORD FOCUS THAT I HAD RENTED ON A MAJOR HIGHWAY UNDER GOOD WEATHER CONDITIONS, MID-MORNING, GOOD LIGHT, NO CURVES, NO DISTRACTIONS, LIGHT TRAFFIC. THE CAR BEGAN TO VEER TO THE RIGHT. I TURNED THE STEERING WHEEL TO CORRECT IT AND IT DIDN'T RESPOND. WHEN I TURNED IT A LITTLE FURTHER, THE CAR ABRUPTLY TURNED ON A SHARP ANGLE TO THE LEFT. THE STEERNG WAS COMPLETELY OUT OF CONTROL. I SWERVED AGAIN TO THE RIGHT, THEN LEFT. I WAS UNABLE TO MANEUVER IT AND WAS ABOUT TO HIT THE MEDIAN WHEN I WAS HIT ON THE DRIVER'S SIDE DOOR (I CROSSED THE FAR LEFT LANE IN FRONT OF ANOTHER DRIVER). THE IMPACT CAUSED THE SIDE OF THE CAR TO INDENT MORE THAN 1 FOOT. I WAS WEARING MY SEATBELT. I WAS FORCED FORWARD SO HARD THAT THE SEATBELT BROKE MY COLLAR BONE. I ALSO HAVE SEVERAL BROKEN RIBS AND A HAND INJURY. THE AIR BAGS DID NOT DEPLOY. THE STEERING WENT COMPLETELY OUT OF CONTROL. THE CAR IS CURRENTLY UNDER EXAMINATION BY ENGINEERS WHO HAVE TOLD ME THAT I'M LUCKY TO BE ALIVE, GIVEN THE DAMAGE TO THE CAR, WHICH IS A TOTAL LOSS; I HAD TO BE EXTRICATED FROM IT.

08/30/2007
Components: AIR BAGS
Incident Date: 08/09/2007
Crash: Yes
Fire: No
Summary

I WAS IN A CRASH IN A 2007 FORD FOCUS. I WENT FORWARD WITH A FORCE SO GREAT THAT MY COLLAR BONE WAS BROKEN BY THE SEATBELT, BUT THE AIRBAG DID NOT DEPLOY. IF IT HAD, I WOULD NOT HAVE HAD THIS FRACTURE. THE CAR WAS A TOTAL LOSS.

08/23/2007
Components: SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 03/04/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N47W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT HEARS METAL GRINDING FROM THE FRONT DRIVER SIDE WHEN MAKING A LEFT TURN. HE STATED THAT THE BRAKES HAVE BEEN REPLACED TWICE, BUT ARE STILL SQUEAKING. WHEN HE RELEASES THE CLUTCH AND SHIFTS INTO NEUTRAL, HE HEARS A KNOCKING SOUND. THE CONTACT STATED THAT THE ENGINE MAKES A TICKING SOUND AS IF IT WILL EXPLODE. THE DEALER HAS BEEN UNSUCCESSFUL IN DIAGNOSING AND REPAIRING ALL OF THESE FAILURES. THE REPAIRS USUALLY LAST APPROXIMATELY 3-4 WEEKS BEFORE THE FAILURES RECUR. THE CONTACT REQUESTED THAT THE DEALER REPLACE HIS VEHICLE WITH A NEW VEHICLE. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 14,701 AND FAILURE MILEAGE WAS 300.

08/17/2007
Components: VEHICLE SPEED CONTROL
Incident Date: 12/28/2006
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP31N47W******
Summary

UNINTENDED ACCELERATION, FROM DECEMBER 1 DATE 5.2006 THRU CURRENT DATE. *TR

08/02/2007
Components: VISIBILITY
Incident Date: 05/01/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N57W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE DEFROSTER WOULD NOT REMOVE THE DEW FROM THE WINDOW WHILE THE AIR CONDITIONER WAS ACTIVATED. THE DEFROSTER WOULD ONLY REMOVE THE DEW WHEN THE HEATER WAS ACTIVATED. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT MILEAGE WAS 6,527 AND FAILURE MILEAGE WAS 200.

07/14/2007
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/10/2007
Crash: No
Fire: No
Summary

ON OR ABOUT 7/10/2007, MY 2007 FORD FOCUS ZX3 (ONE WEEK IN SERVICE, 400 MILES ODOMETER) LEAKED AN UNKNOWN QUANTITY OF FUEL ONTO THE FLOOR OF THE ATTACHED ENCLOSED GARAGE AT MY RESIDENCE. THE QUANTITY OF FUEL SPILLAGE IS UNKNOWN; HOWEVER, THE FUMES WERE SO STRONG INSIDE THE GARAGE, THAT THEY CONTAMINATED MY CLOTHING TO THE DEGREE THAT A "GAS SMELL" WAS NOTED BY A TOW TRUCK DRIVE THREE HOURS AFTER I WAS EXPOSED TO THE FUEL SPILL. THE SERVICING DEALER SAY THAT THE FUEL TANK WAS SPLIT ALONG THE SEAM OF THE TANK. THE SERVICING DEALER IS IN THE PROCESS OF REPLACING THE GAS TANK. *TR

07/14/2007
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/13/2007
Crash: No
Fire: Yes
Vehicle Identification Number: 1FAHP34N37W******
Summary

I WAS DRIVING MY 2007 FORD FOCUS PURCHASED IT NEW, CURRENTLY HAS 19,000 MILES ON IT. WHILE DRIVING DOWN THE ROAD TODAY SMOKE STARTED TO FILL THE PASSENGER COMPARTMENT. I PULLED OVER AND LOOKED UNDER THE HOOD AND MY ENGINE WAS ON FIRE. WIRES MELTING ALL OVER THE PLACE, FLAMES AND SMOKE COMING OUT OF THE ALTERNATOR. THIS WAS A SAFETY HAZARD, THE SMOKE COULD'VE OVER COME ME OR MY PASSENGERS, PLUS THE FIRE ITSELF COULD HAVE CAUSED INJURIES IF I HAD DRIVEN A BLOCK OR TWO DOWN THE ROAD. IT WAS TOWED TO THE NEAREST FORD DEALER, BUT IT WONT GET LOOKED AT UNTIL NEXT WEEK. MY CAR IS UNDER WARRANTY. *TR

07/11/2007
Components: VEHICLE SPEED CONTROL
Incident Date: 07/05/2007
Crash: No
Fire: No
Summary

THE PROBLEM HAS OCCURED ABOUT 10 TIMES. THE VEHICLE LOSES SPEED BUT THE TACHOMETER RPMS INCREASED. THE SPEED WILL DROP TO 5 MPH AND THEN INCREASE UP TO MAYBE 20 MPH AND THEN DROP BACK DOWN. IT WON'T GO OVER 20 MPH. THE CONDITION LASTE D FOR A COUPLE OF MINUTES. EITHER THE CONDITIONS CORRECTED ITS SELF OR I HAD TO STOP THE CAR AND RESTART IT. WHEN IT FIRST HAPPENED THE DEALER INDICATED THAT IT WAS RELATED TO THE TRACTION CONTROL WHICH WAS STRUCK ON. THE DEALER NOW SAID THAT THERE WERE NO ERROR CODES ON THE COMPUTER, SO THE ONLY THING TO DO WAS WAIT FOR THE CAR TO BREAK DOWN. SINCE I LOST SPEED IN TRAFFIC I FELT THAT THISWAS A SAFETY ISSUE.*AK

06/23/2007
Components: POWER TRAIN
Incident Date: 05/14/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34Z84W******
Summary

AS I WAS DRIVING MY CAR IT STARTED TO STALL AND IT WOULDN'T ACCELERATE. A CHECK ENGINE LIGHT WAS ON. I KEPT DRIVING THE CAR HOME AND IT WAS NOT SHIFTING AT 35 TO 40 MILES P/HR. I TOOK IT TO A REPAIR SHOP NEAR MY HOUSE AND THEY DIDN'T REPAIR IT AT ALL. FROM THERE I TOOK IT TO ANOTHER REPAIR SHOP WHERE THEY RECOMMENDED THAT I TAKE IT TO THE DEALER. SO, I TOOK MY CAR TO BOB BAKER FORD. BOB BAKER FORD TOLD ME THE CAR NEEDED A NEW TRANSMISSION AND THEY CHARGED ME $3,076.10 DOLLARS. THE CAR WAS REPAIRED BUT I BELIEVE THAT THE TRANSMISSION IN MY 2004 FORD FOCUS WAS DEFECTIVE WHEN I BOUGHT IT FROM THEM AND THEY SHOULD PAY AT LEAST FOR THE COST OF THE NEW TRANSMISSION. *TR

05/29/2007
Components: AIR BAGS
Incident Date: 05/27/2007
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAFP34N77W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE MAKING A LEFT TURN AT 10 MPH, THE VEHICLE WAS STRUCK ON THE PASSENGER SIDE. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED AWAY. THE VEHICLE WAS ALSO INVOLVED IN A HEAD ON COLLISION IN JANUARY OF 2007. THE AIR BAGS FAILED TO DEPLOY DURING THAT CRASH AS WELL. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 3,000.

05/08/2007
Components: TIRES
Incident Date: 05/05/2007
Crash: No
Fire: No
Summary

SIDEWALL OF GOODYEAR TIRE ON DRIVER'S SIDE SEPARATED. NEWWCAR, 5100 MILES. *AK

05/08/2007
Components: ELECTRICAL SYSTEM,INTERIOR LIGHTING,EQUIPMENT
Incident Date: 05/05/2007
Crash: No
Fire: No
Summary

INTREIOR LIGHTING OUT. ELECTRICAL PROBLEM ,NEW PART ORDERED. *AK

05/07/2007
Components: VISIBILITY
Incident Date: 04/28/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N67W******
Summary

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THERE IS A GREY, BLACKISH COLOR REFLECTING THROUGH THE VEHICLE'S WINDSHIELD. AS A RESULT, HE CAN NOT SEE THE AIR BAG, SPEEDOMETER, THE VENTS, AND A HUMP FIGURE. HE STATED THAT THE FAILURE PREVENTS HIM FROM SEEING THE VEHICLES IN FRONT OF HIM AND IS SIMILAR TO LOOKING THROUGH A SCREEN DOOR. THE CONTACT NOTICED THE FAILURE THE NEXT DAY AFTER THE VEHICLE WAS PURCHASED ON APRIL 28, 2007. FORD STATED THAT THERE IS NO RETURN POLICY EVEN THOUGH THE VEHICLE IS BRAND NEW. THE CURRENT AND FAILURE MILEAGES WERE 200. UPDATED 05/21/07 *TR

04/26/2007
Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN
Incident Date: 03/14/2007
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAFP31N47W******
Summary

WAS DRIVING IN GOOD WEATHER CONDITIONS AND 2007 FORD FOCUS BEGAN TO VEER TO THE LEFT AND RIGHT OUT OF CONTROL - I HAD NO CONTROL OVER THE STEERING OR BRAKES IS WAS AS IF THE CAR WENT ON AUTO PILOT AND STARTED DRIVING ITSELF. AFTER ABOUT TWENTY SECONDS OF ROCKING LEFT AND RIGHT IN THE ROAD THE CAR MADE A SHARP RIGHT AND LEFT THE HIGHWAY HIT AND FLIPPED TWICE WITH MY DAUGHTER AND MYSELF INSIDE - FORTUNATELY WE ARE BOTH STILL ALIVE THE 2007 FORD FOCUS IS TOTALED. *TR

03/25/2007
Components: FUEL SYSTEM, GASOLINE
Incident Date: 03/24/2007
Crash: No
Fire: No
Summary

THIS CAR IS GOING BACK FOR 3RD TIME FOR A FUEL LEAK . THE FUEL LEAKS OUT OF THE RETURN LINE AND DRIPS ON TO THE EXHAUS. T I GUESS FORDS IS WAITING TILL IT CAUSES A FIRE BEFORE THEY FIX THIS. I THINK THERE SHOULD BE A RECALL TO CHECK THE REST OF THESE CAR. I KNOW OF 4 OTHER PEOPLE WHO HAVE HAD THE SAME PROBLEM. *AK

03/24/2007
Components: AIR BAGS
Incident Date: 03/10/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP34N67W******
Summary

2007 FORD FOCUS DRIVER SIDE AIR BAG DEPLOYED WHILE I WAS DRVING IN GROCERY STORE PARKING LOT WITH SEAT BELT ON. NO COLLISION, NO VECHICLE BODY DAMAGE, SOME DAMAGE TO ME. INSURANCE ADJUSTER CAN FIND NO REASON FOR DEPLOYMENT, BE CAREFUL. I HAD NO EVEN MADE MY FIRST CAR PAYMENT. *AK

02/27/2007
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 02/15/2007
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAFP34N87W******
Summary

I HAVE SOME MAJOR CONCERNS WITH MY BRAND NEW FORD FOCUS. I WAS IN A VERY MINOR CAR ACCIDENT. THE ONLY DAMAGE TO MY VEHICLE WAS A COUPLE OF CRACKS IN THE FRONT BUMPER, LOSS OF THE FORD EMBLEM AND CRACKED GRILL. THE FRONT WAS NOT CAVED IN OR THE GRILL EITHER. THE SUPPORT BRACKETS FOR THE GRILL WERE STILL IN TACT. ABSOLUTELY NO DAMAGE TO THE HOOD. AS I GOT BACK ONTO THE ROAD THE HOOD FLEW UP AND SMASHED OUT THE WINDSHIELD, AND SOME DAMAGE TO THE ROOF. THE HOOD LATCH ASSEMBLY, IN MY OPINION, WAS POORLY CONSTRUCTED. THE MIDDLE PART OF THE LATCH IS METAL BUT IT IS INCASED IN PLASTIC. KEEP IN MIND THAT WHEN THE HOOD FLEW UP, THE HOOD LATCH ASSEMBLY WAS STILL ATTACHED TO THE HOOD. THIS IS NOT A VERY GOOD SAFETY FEATURE FOR THE VEHICLE. NOT ONLY HAS THE VEHICLE INCURRED MORE DAMAGE THEN WAS NECESSARY, I COULD HAVE BEEN KILLED OR COULD HAVE SERIOUSLY HURT SOMEONE ELSE ON THE FREEWAY AS I COULD NOT SEE ANYTHING WILL THE HOOD COVERING MY WINDSHIELD. IF NEED BE I WILL GLADLY FORWARD PICTURES ON MY BADLY DAMAGED CAR. *NM

02/19/2007
Components: SUSPENSION
Incident Date: 02/11/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N77W******
Summary

RIGHT REAR SHOCK ABSORBER WAS LEAKING. THIS CAUSES PREMATURE TIRE WEAR (CUPPING) AND UNSAFE HANDLING CONDITIONS. VEHICLE HAD LESS THAN 1,000 MILES ON IT. SHOCK ABSORBER WAS PROBABLY DEFECTIVE FROM MANUFACTURER AND FORD FAILED TO INSPECT OR NOTICE THIS DEFECT. FORD REPLACED THE PART AT MY REQUEST AFTER I NOTICED LEAKING ITEM. FORD PART # 7S4Z*18125*AR. *NM

02/13/2007
Components: POWER TRAIN
Incident Date: 02/10/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N77W******
Summary

ON AN UPHILL SECTION OF ROAD (SLIGHT INCLINE) WITH AN AUTOMATIC TRANSMISSION IN DRIVE WHILE STOPPED FOR A STOP SIGN, I RELEASED MY FOOT FROM THE BRAKE AND BEFORE I COULD STEP ON THE ACCELERATOR, THE CAR STARTED TO ROLL BACKWARDS. I WAS ABLE TO REALIZE WHAT WAS HAPPENING AND JAMMED DOWN THE GAS PEDAL TO AVOID ROLLING BACKWARD INTO THE NEXT CAR IN LINE BEHIND ME. A PERSON CROSSING THE STREET BETWEEN MY CAR AND THE CAR BEHIND WOULD HAVE BEEN CRUSHED. I NEVER HAD THIS HAPPEN ON ANY OTHER CAR WITH AN AUTOMATIC TRANSMISSION BEFORE. THE FORD DEALER TELLS ME THIS IS NORMAL FOR A 2007 FORD FOCUS WITH AUTO TRANSMISSION. I THINK IT IS A SAFETY HAZARD. THIS ROLL BACK PROBLEM IS NOT ADDRESSED IN THE OWNER'S MANUAL. *JB

01/10/2007
Components: TIRES
Incident Date: 01/09/2007
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34N17W******
Summary

I BOUGHT A NEW 2007 FORD FOCUS AND IT IS FOUR MONTHS OLD WITH 20,000 MILES ON IT. THE TIRES ARE BALD WITH DIFFERENT PATTERNS. THE TIRE THAT CONCERNS ME THE MOST IS THE ONE THAT HAS A WAVE LIKE PATTERN ON IT. THE DEALER SAID ITS NORMAL WEAR AND TEAR BUT ALL THE PEOPLE INCLUDING MECHANICS I SHOWED IT TOO BEFORE I WENT TO FORD SAID THEY HAD NEVER SEEN ANYTHING LIKE IT BEFORE. I AM CONCERNED THAT THERE IS A MAJOR DEFECT THAT COULD SERIOUSLY INJURE SOMEONE. *JB

2 Recalls

for 2007 FORD FOCUS
13/06/2006
CAMPAIGN NUMBER: 06E056000
FUEL SYSTEM, GASOLINE
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Campaign Number: 06E056000
Manufacture: UFI FILTERS USA
Components: FUEL SYSTEM, GASOLINE
Summary

CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

Notes

THIS RECALL ONLY PERTAINS TO UFI FILTERS USA (PUROLATOR) AFTERMARKET FUEL FILTERS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON THE LISTED PASSENGER VEHICLES. CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

11/08/2008
CAMPAIGN NUMBER: 08E050000
EXTERIOR LIGHTING:HEADLIGHTS
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
Campaign Number: 08E050000
Manufacture: K2 MOTOR CORPORATION
Components: EXTERIOR LIGHTING:HEADLIGHTS
Summary

K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

Notes

THIS RECALL ONLY PERTAINS TO AFTERMARKET REPLACEMENT EQUIPMENT AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON VEHICLES MANUFACTURED BY HONDA, FORD, OR CHRYSLER LLC. CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

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