EN

2008 Dodge Sprinter 3500 Cargo Van

6
Recalls
37
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

68 Complaints

for 2008 DODGE SPRINTER
10/04/2020
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 10/03/2020
Crash: No
Fire: No
Vehicle Identification Number: WD0PF145185******
Summary

THE ESP DASH LIGHT CAME ON WHILE LEAVING PARKING STALL, THE SPRINTER SHIFTED HARD DOWN TO FIRST AND WOULD NOT SHIFT. I TURNED THE VEHICLE OFF AND RESTARTED NOW THE VEHICLE WAS IN HIGH GEAR AND WOULD NOT SHIFT DRIVING ON CITY STREET. I DROVE A SHORT DISTANCE 1/2 MI. AND TURNED THE VEHICLE OFF, LET IT SIT FOR A MINUTE OR SO AND RESTARTED, THE VEHICLE DROVE FINE FOR A MILE OR SO THEN THE ESP DASH LIGHT CAME ON AGAIN, NO ISSUES WITH SHIFTING THIS TIME. THE NEXT DAY WHILE DRIVING ON A RESIDENTIAL STREET THE ESP LIGHT DID NOT COME ON FOR A 1/4 MILE WHEN IT DID THERE WAS NO SHIFTING ISSUE. I TURNED OFF THE VEHICLE AND RESTARTED AND THE LIGHT DID NOT COME BACK ON FOR SEVERAL MILES ON CITY STREETS AND ONE STOP AND RESTART AT FUEL STATION.

08/15/2018
Components: AIR BAGS
Incident Date: 05/18/2018
Crash: No
Fire: No
Vehicle Identification Number: WDXPF445989******
Summary

TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED AT ADDY'S HARBOR DODGE RAM FIAT (4849 US-501, MYRTLE BEACH, SC 29579, (843) 945-3100) FOR NHTSA CAMPAIGN NUMBER: 17V478000 (AIR BAGS). UPON RETRIEVING THE VEHICLE, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS INFORMED BY THE DEALER THAT A HARNESS FRACTURED DURING THE AIR BAG REPLACEMENT, WHICH CAUSED THE WARNING INDICATOR TO ILLUMINATE. THE DEALER ALSO INFORMED THE CONTACT THAT THE PART FOR THE HARNESS WAS NOT AVAILABLE; HOWEVER, THEY DISCONNECTED THE AIR BAGS AND THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TWICE AND CASE NUMBERS: 34674588 AND 34906822 WERE OPENED. THE FAILURE MILEAGE WAS 15,686.

08/03/2018
Components: ELECTRICAL SYSTEM
Incident Date: 05/11/2018
Crash: No
Fire: Yes
Vehicle Identification Number: WD0PE845785******
Summary

DODGE SPRINTER 2500 CONVERTED TO RECREATIONAL VEHICLE BY WINNEBAGO (2010 WINNEBAGO ERA). ON MAY 11, 2018 AFTER DRIVING FOR ~4 HOURS, PARKED IN CAMPSITE. IMMEDIATELY CAUGHT FIRE UNDER DRIVER'S SIDE FLOOR IN BATTERY COMPARTMENT. FIRE SPREAD UNDER DASH, UNABLE TO EXTINGUISH WITH ONBOARD FIRE EXTINGUISHER. FIRE DEPARTMENT EXTINGUISHED BLAZE AFTER ENTIRE DASH MELTED.

11/14/2017
Components: AIR BAGS
Incident Date: 03/16/2016
Crash: No
Fire: No
Vehicle Identification Number: WD0PE845385******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V077000 (AIR BAGS) AND 17V478000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (ED VOYLES CHRYSLER JEEP DODGE, 789 COBB PKWY SE, MARIETTA, GA 30060) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/03/2017
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WD0PE745585******
Summary

TL* TAKATA RECALL .THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS) AND CALLED TWO DEALERS (CHUCK PATTERSON DODGE, 257 EAST AVE, CHICO, CA 95926, (530) 895-1771) AND (MERCEDES-BENZ OF ROCKLIN, 4747 GRANITE DR, ROCKLIN, CA 95677, (888) 245-8764). BOTH DEALERS WERE UNABLE TO PROVIDE THE RECALL REPAIR. THE CONTACT WAS REFERRED BY ONE DEALER TO CALL THE OTHER, BUT NEITHER SPECIFIED THE REASON AS TO WHY THEY REFUSED TO PROVIDE THE REMEDY AND PART FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS WAITING TO DETERMINE WHEN THE MANUFACTURER WOULD PROVIDE A REMEDY AND PART TO AN AUTHORIZED DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/6/18*JB

05/16/2017
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WD0PE845485******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS) HOWEVER, THE DEALER REFUSED TO DO THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS REFERRED TO DEALER IN CANADA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/13/2017
Components: AIR BAGS
Incident Date: 08/15/2015
Crash: No
Fire: No
Vehicle Identification Number: WD0PE845285******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO A DEALER AS PARTS WERE AVAILABLE. THE DEALER STATED THAT THEY DID NOT HAVE THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/13/2017
Components: AIR BAGS
Incident Date: 08/10/2015
Crash: No
Fire: No
Vehicle Identification Number: WD0PE845785******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/03/2017
Components: AIR BAGS
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WD0PE845185******
Summary

TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/10/2017
Components: AIR BAGS
Incident Date: 08/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WD0PE845485******
Summary

WE HAVE RECEIVED 2 NOTICES BOT BOTH THE DRIVER AND PASSENGER AIR BAGS FOR RECALL. WE HAVE CONTACTED THE ONLY LOCAL DEALER FOR THIS REPAIR. THEY HAVE TOLD US THEY DO NOT HAVE THE PARTS/SUPPLIES TO FIX THIS ISSUE. WE WANT TO MAKE SURE OUR EMPLOYEES ARE SAFE DRIVING THIS VAN.

01/25/2017
Components: AIR BAGS
Incident Date: 11/08/2016
Crash: No
Fire: No
Vehicle Identification Number: WD0PE745685******
Summary

TAKATA RECALL. RECEIVED RECALL NOTICES 15V-354 AND 16V-077 FROM FIAT CHRYSLER US LLC. ATTEMPTED SERVICE AT SEVERAL LOCAL CHRYSLER,JEEP,DODGE RAM DEALERS BUT WAS TURNED AWAY SAYING THEY DO NOT DO RECALL WORK ON DODGE SPRINTERS. CONTACTED LOCAL SPRINTER DEALERS AND WAS INFORMED THEY DO NOT DO RECALL WORK ON DODGE SPRINTERS. CONTACTED FIAT CHRYSLER LLC RECALL ASSISTANCE CENTER AND THEY SAID MY ONLY OPTION WAS TO TRAVEL TO PORTLAND, OREGON OR LAS VEGAS, NEVADA TO HAVE THE RECALL WORK DONE. I HAVE NO ABILITY TO TRAVEL THAT FAR FOR THIS SAFETY RECALL WORK. PLEASE ADVISE AS I AM VERY CONCERNED ABOUT THIS ISSUE.

01/17/2017
Components: AIR BAGS
Incident Date: 08/15/2015
Crash: No
Fire: No
Vehicle Identification Number: WD0PE745985******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/28/2016
Components: AIR BAGS
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WD0PE845185******
Summary

2008 DODGE SPRINTER 2500 CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR PASSENGER AND DRIVER AIRBAG RECALL NOTICES. *SMD UPDATED 09/14/2017*JS

11/21/2016
Components: AIR BAGS
Incident Date: 10/21/2016
Crash: No
Fire: No
Vehicle Identification Number: WD0PE745585******
Summary

TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/05/17*LJ

11/17/2016
Components: AIR BAGS
Incident Date: 11/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 89368300******
Summary

I HAVE BEEN WAITING OVER A YEAR AND PARTS ARE STILL NOT AVAILABLE. I WOULD THINK A SAFETY ISSUE THAT PUTS MY PASSENGERS AT RISK WOULD BE ADDRESSED IN A MORE RESPONSIBLE MANNER.

11/15/2016
Components: AIR BAGS
Incident Date: 08/21/2015
Crash: No
Fire: No
Vehicle Identification Number: WD0PE745X85******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V077000 (AIR BAGS) AND 15V354000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.

11/03/2016
Components: AIR BAGS
Incident Date: 08/20/2015
Crash: No
Fire: No
Vehicle Identification Number: WDXPF445X89******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

10/26/2016
Components: AIR BAGS
Incident Date: 08/21/2015
Crash: No
Fire: No
Vehicle Identification Number: WD0PE845185******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT. UPDATED 01/06/2017*CT

10/24/2016
Components: AIR BAGS
Incident Date: 01/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WD0PE845685******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/29/2016
Components: AIR BAGS
Incident Date: 10/16/2015
Crash: No
Fire: No
Vehicle Identification Number: WDXPF445689******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

09/16/2016
Components: AIR BAGS
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WD0PE745285******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS) WAS RECEIVED IN APRIL OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/14/2016
Components: AIR BAGS
Incident Date: 04/06/2016
Crash: No
Fire: No
Vehicle Identification Number: WD0PE845485******
Summary

TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/12/2016
Components: AIR BAGS
Incident Date: 08/21/2015
Crash: No
Fire: No
Vehicle Identification Number: WD0PE845785******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/08/2016
Components: AIR BAGS
Incident Date: 08/21/2015
Crash: No
Fire: No
Vehicle Identification Number: WDXPF445589******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/05/2016
Components: AIR BAGS
Incident Date: 08/21/2015
Crash: No
Fire: No
Vehicle Identification Number: WD0PE745085******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/29/2016
Components: AIR BAGS
Incident Date: 10/20/2015
Crash: No
Fire: No
Vehicle Identification Number: WD0PE745885******
Summary

"TAKATA RECALL" RECEIVED SAFETY RECALL LETTER, HAVE BEEN CONTACTING STEVENS CREEK DODGE, SINCE 2015 AND EACH TIME I AM TOLD PARTS ARE NOT AVAILABLE.

07/16/2016
Components: AIR BAGS
Incident Date: 04/12/2016
Crash: No
Fire: No
Vehicle Identification Number: WDOPEE74578******
Summary

TAKTA RECALL CALLED DODGE ON 4-12-16 RE: AIRBAG RECALL FOR DRIVERS SIDE WAS TOLD NOTHING I CAN DO UNTIL PARTS COME IN . WORRISOME AS I TRAVEL FOR SUMMER IN VAN WHICH IS A CAMPER. WAS NEVER NOTIFIED WHEN PASSENGER AIRBAG PARTS ARRIVED ONLY BY CALLING FOR AN ISSUE TOTALLY UNRELATED WAS I TOLD THAT PART WAS AVAILABLE AFTER OVER 1 YEAR. DANGEROUS AND UNACCEPTABLE.....

06/30/2016
Components: AIR BAGS
Incident Date: 06/12/2015
Crash: No
Fire: No
Vehicle Identification Number: WD0PE745885******
Summary

TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 08/02/16 *BF *JS

06/02/2016
Components: AIR BAGS
Incident Date: 06/02/2016
Crash: No
Fire: No
Vehicle Identification Number: WD0PE845685******
Summary

TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/31/2016
Components: AIR BAGS
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: WDYPE745X85******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

05/28/2016
Components: AIR BAGS
Incident Date: 09/21/2015
Crash: No
Fire: No
Vehicle Identification Number: WDOPE745985******
Summary

TAKATA- RECALL ! FIRST RECALL I CONTACTED DODGE DEALERSHIP SEPT. 9, 2015. NO SOLUTION. SECOND RECALL NOTICE APRIL 10, 2016, CONTACTED DODGE- NO SOLUTION! THIRD- MAY 28TH, 2016- RECALL NOTICE- CONTACTED ARIGO DODGE DEALERSHIP- NO SOLUTION- MAY 25TH, 2016. I WANT A NEW REPLACEMENT VAN, IF THIS IS NOT RESOLVED, QUICKLY. AS WE CURRENTLY FEEL VERY UNSAFE - USING THIS VAN. ACCIDENT HAS NOT YET HAPPENED, AS I ONLY HOPE IT DOES NOT- BUT THIS NEEDS ATTENTION- NOW.

05/04/2016
Components: AIR BAGS
Incident Date: 08/21/2015
Crash: No
Fire: No
Vehicle Identification Number: WD0PE845585******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 AND 16V077000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/16*LJ THE CONSUMER STATED THE RECALL WORK WAS PERFORMED ON 06/13/16. *JB

04/29/2016
Components: AIR BAGS
Incident Date: 04/29/2016
Crash: No
Fire: No
Vehicle Identification Number: WD0PE845185******
Summary

"TAKATA RECALL" . SCHLOSSMANN DODGE CITY OF BROOKFIELD WI , THE DEALER I PURCHASED THE VAN FROM, REFUSES TO DO THE RECALL SERVICE ON THE VAN. THIS RECALL CAN ONLY BE DONE BY A DODGE DEALER. I'M IN A BAD POSITION WITH THIS. PLEASE HELP. DODGE CITY #262-790-9000

04/28/2016
Components: AIR BAGS
Incident Date: 04/28/2016
Crash: No
Fire: No
Vehicle Identification Number: WD0PE845085******
Summary

TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/15/16*LJ

04/19/2016
Components: AIR BAGS
Incident Date: 11/02/2015
Crash: No
Fire: No
Vehicle Identification Number: WD0PE845685******
Summary

TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/18/2016
Components: AIR BAGS
Incident Date: 04/06/2015
Crash: No
Fire: No
Vehicle Identification Number: WD0PE745585******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PARTS OR REMEDY FOR THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/15/2016
Components: AIR BAGS
Incident Date: 05/26/2015
Crash: No
Fire: No
Vehicle Identification Number: WD0PE745685******
Summary

A RECALL WAS ISSUED MAY 26, 2015 FOR THE PASSENGER SIDE AIRBAG TO BE REPLACED. ACCORDING TO DODGE, "AN INFLATOR RUPTURE COULD RESULT IN METAL FRAGMENTS STRIKING AND POTENTIALLY SERIOUSLY INJURING THE VEHICLE OCCUPANT(S)." A SIMILAR RECALL WAS ISSUED FEBRUARY 10, 2016 FOR THE DRIVER SIDE AIRBAG. I'M VERY CONCERNED THAT DODGE HAS FAILED TO ADDRESS THE PASSENGER SIDE AIRBAG ISSUE AFTER NEARLY ONE YEAR. I FEAR THAT THERE WILL BE A SIMILAR DELAY ON THE DRIVER SIDE AIRBAG.

04/14/2016
Components: AIR BAGS
Incident Date: 08/17/2015
Crash: No
Fire: No
Vehicle Identification Number: WD0PE845783******
Summary

TAKATA RECALL - I LIVE IN HOUSTON, TX, AN AREA OF HIGH TEMPERATURE AND HUMIDITY. THESE ARE THE AREAS THAT ARE MORE LIKELY TO HAVE PROBLEMS WITH THE FAULTY AIR BAGS. I GOT MY FIRST RECALL NOTICE IN AUGUST OF 2015 FOR THE PASSENGER AIR BAG. NOW, IN APRIL 2016, I GET A RECALL NOTICE FOR THE DRIVER'S AIR BAG. AS OF TODAY, I STILL HAVE NOT HAD THE PASSENGER AIR BAG REPLACED! SINCE I AM IN ONE OF THE AREAS MOST LIKELY TO HAVE A PROBLEM WITH THE AIR BAGS, ONE WOULD THINK I WOULD AT LEAST HAD THE PASSENGER'S AIR BAG REPLACED. I THINK I HAVE WAITED MUCH MORE THAN A REASONABLE TIME TO HAVE THE PASSENGER'S AIR BAG REPLACED. CAN YOU DO ANYTHING TO SPEED UP THE PROCESS FOR MY CAR REPAIR?

04/12/2016
Components: AIR BAGS
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WD0PE845385******
Summary

TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS) WAS RECEIVED IN SEPTEMBER OF 2016 AND NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS) WAS RECEIVED IN APRIL OF 2016. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/12/2016
Components: AIR BAGS
Incident Date: 04/25/2015
Crash: No
Fire: No
Vehicle Identification Number: WD0PE845085******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V312 (AIR BAGS) AND 16V077000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 05/09/16 *BF UPDATED 12/12/2017*JS

04/12/2016
Components: AIR BAGS
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: WD0PE845085******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/12/2016
Components: AIR BAGS
Incident Date: 08/21/2015
Crash: No
Fire: No
Vehicle Identification Number: WD0PE745885******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE REMEDY TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/11/2016
Components: AIR BAGS
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: WD0PE845985******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/23/2016
Components: AIR BAGS
Incident Date: 08/21/2015
Crash: No
Fire: No
Vehicle Identification Number: WDXPF445889******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/15/2016
Components: AIR BAGS
Incident Date: 09/21/2015
Crash: No
Fire: No
Vehicle Identification Number: WDXPF445479******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/11/16*LJ UPDATED 05/16/16.*JB

03/02/2016
Components: AIR BAGS
Incident Date: 08/21/2015
Crash: No
Fire: No
Vehicle Identification Number: WD0PE745285******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/02/2016
Components: AIR BAGS
Incident Date: 03/02/2016
Crash: No
Fire: No
Vehicle Identification Number: WD0PE745X85******
Summary

"TAKATA RECALL" - AT THIS TIME NOTHING HAS HAPPENED. APPROXIMATELY 6-8 MONTHS AGO WE RECEIVED NOTICE OF THE RECALL. A COUPLE OF WEEKS AGO I SPOKE WITH THE SERVICE MGR. (KIRK IRVINE) AT JEEP-CHRYSLER OF ONTARIO REGARDING THIS RECALL. AT THAT TIME WE WERE NOTIFIED THAT THEY WERE STILL AWAITING PARTS TO HANDLE THE RECALL. ON 2/23/16 I SPOKE WITH WILLIAM OF NHTSA AND WAS GIVEN A CASE NUMBER (10837780). ON 3/2/16 I CONTACTED WITH NICK AT AT THE CHRYSLER RECALL ASSISTANCE CENTER AND WAS TOLD PARTS WERE NOT AVAILABLE. I THEN CONTACTED NHTSA AND WAS GIVEN THE PHONE NUMBER TO DISCUSS HAVING THE AIRBAG INFLATOR REMOVED OR DISENGAGED. I WAS GIVEN DIFFERENT CRITERIA THAT THIS WOULD BE PERMISSIBLE. HOWEVER, WE DON'T SEEM TO FALL INTO ANY OF THESE CRITERIA. WE LIVE IN SO. CALIF. WE HAVE A TRIP PLANNED TO SEVERAL PARTS OF TEXAS IN APRIL OF THIS YEAR. BUT, WITH THE SAFETY ISSUE OF THIS VEHICLE (IT IS AN RV CONVERTED BY ROADTREK), WE DON'T FEEL SAFE DRIVING IT TO TEXAS OR USING IT IN ANY WAY HERE AT HOME. BASED THE FACT THAT INDIVIDUALS HAVE ALREADY LOST THEIR LIVES DUE TO THE PART NEEDED, I FEEL I SHOULD BE ABLE TO HAVE THE DEVICE REMOVED OR DISENGAGED AT THE MANUFACTURERS EXPENSE. I DO NOT FEEL I AM BEING UNREASONABLE. I PAID PLENTY OF MONEY FOR THIS VEHICLE AND WOULD LIKE TO FEEL SAFE WHEN DRIVING DOWN THE HIGHWAY. A LONER VEHICLE WOULD BE OUT OF THE QUESTION BECAUSE IT IS AN RV. OF COURSE, IF CHRYSLER OR TAKATA WOULD LIKE TO PAY FOR OUR AIRFARE, RENTAL CAR EXPENSE, ETC. FOR TEXAS, I WOULD BE HAPPY TO TAKE THEM UP ON THAT. THE BOTTOM LINE IS, I NEED THIS RESOLVED BY REPLACEMENT PARTS INSTALLED OR THE DEFECTIVE PARTS REMOVED.

02/26/2016
Components: AIR BAGS
Incident Date: 08/21/2015
Crash: No
Fire: No
Vehicle Identification Number: WD0PE845085******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/24/2016
Components: AIR BAGS
Incident Date: 06/22/2015
Crash: No
Fire: No
Vehicle Identification Number: WDXPF445X89******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/07/16*LJ CONSUMER STATED CAR WAS PARKED AND A LOT OF WIRES WERE STICKING OUT OF THEM. TRIPLE AAA CHANGE THE TIRE. UPDATED 6/6/18*JB

02/23/2016
Components: AIR BAGS
Incident Date: 08/28/2015
Crash: No
Fire: No
Vehicle Identification Number: WD0PE745X85******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/13/16*LJ

02/17/2016
Components: AIR BAGS
Incident Date: 08/21/2015
Crash: No
Fire: No
Vehicle Identification Number: WD0PE745285******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/12/2016
Components: AIR BAGS
Incident Date: 02/10/2016
Crash: No
Fire: No
Vehicle Identification Number: WDOPE745885******
Summary

AIRBAG RECALL, WE HAVE BEEN TOLD THAT THE DEALERS CAN NOT GET THE PARTS TO REPLACE THE DEFECTIVE AIR BAG. WE HAVE BEEN WAITING FOR MONTHS AND BEEN TOLD THEY WILL CALL US WHEN PART COMES IN. STILL NOTHING AND THIS IS A FLEET VEHICLE DRIVEN DAILY. HOW LONG DOES A RECALL REPLACEMENT PART USUALLY TAKE TO GET REPLACED?

01/14/2016
Components: AIR BAGS
Incident Date: 11/24/2015
Crash: No
Fire: No
Vehicle Identification Number: WD0PE845585******
Summary

PURCHASED CAR AND CANNOT REGISTER CAR BECAUSE OF RECALL. I HAVE CALLED DODGE AND I AM BASICALLY BEING TOLD TOO BAD AND I HAVE TO WAIT. I HAVE WAITED 2 MONTHS, THE RECALL HAS BEEN OUT FOR ALMOST 6 MONTHS NOW. I AM STILL BEING TOLD THAT THERE IS NO PART AVAILABLE OR EVEN MADE TO FIX THIS RECALL. I AM NOT AFFECTED BY THE SYMPTOMS OF THE RECALL, I JUST CAN'T REGISTER MY CAR. RIGHT NOW IT'S THE WORLDS BIGGEST PAPER WEIGHT.

11/23/2015
Components: AIR BAGS
Incident Date: 09/16/2015
Crash: No
Fire: No
Vehicle Identification Number: WD0PE845X85******
Summary

TL* THE CONTACT OWNS A 2009 (NA) DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11/02/2015
Components: AIR BAGS
Incident Date: 08/21/2015
Crash: No
Fire: No
Vehicle Identification Number: WD0PE745285******
Summary

TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE. UPDATE 01/13/16 MA *JS

11/10/2014
Components: TIRES
Incident Date: 10/08/2014
Crash: No
Fire: No
Vehicle Identification Number: WDYPE845585******
Summary

RECALLED TIRE, BF GOODRICH COMMERCIAL T/A LT245/75R16, DELAMINATED WHILE I WAS DRIVING 60 MPH ON A GOOD SURFACE, WELL MAINTAINED ROAD. LUCKILY I MAINTAINED CONTROL AND STOPPED ON A WIDE PAVED SHOULDER. THE DOT NUMBER WAS BE11JD115111. I WAS NEVER INFORMED IN ANY MANNER OF THIS RECALL FROM EITHER THE TIRE MANUFACTURER OR MY LOCAL DEALER. BOTH COULD HAVE EASILY INFORMED ME, BUT DID NOT. WHY? MY NAME, ADDRESS, AND PHONE NUMBER ALONG WITH THE DOT NUMBER WAS ON FILE WITH MY LOCAL DEALER. I CHECKED WITH THE OWNER OF THE BUSINESS AND WAS TOLD HE WAS NOT INFORMED BY BF GOODRICH. HE DID SEE THE RECALL NOTICE IN A TIRE MAGAZINE BUT DID NOT CHECK HIS COMPUTER FILES AS HE DID RECEIVE NOTICE FROM BF GOODRICH. HAD HE RECEIVED A RECALL NOTICE, HE WOULD HAVE CHECKED HIS COMPUTER FILES. THE KNOWN TIRE FAILURE COULD HAVE CAUSED MY FAMILIES DEATH OR SERIOUS INJURY. IT DID CAUSE MANY THOUSANDS OF DOLLARS IN DAMAGES TO MY VEHICLE. I WOULD LIKE TO KNOW WHY I WAS NOT INFORMED. THERE CERTAINLY WAS NEGLIGENCE ON THE PART OF BF GOODRICH. THERE NEEDS TO BE MORE DILIGENCE IN PURSUING OWNERS OF RECALLED TIRES OR A BETTER SYSTEM PUT INTO PLACE. *TR

07/17/2014
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/15/2014
Crash: No
Fire: No
Summary

VEHICLE WAS PARKED IN HOSPITAL PARKING LOT FOR ABOUT 6 HOURS. LEFT HOSPITAL AND WHILE TRYING TO START VEHICLE THE DASHBOARD INFORMATION CENTER INDICATED A NO START CONDITION. THE ENGINE WOULD NOT ATTEMPT TO CRANK. THINKING MY KEY WAS FAULTY, I TRIED MY WIFE'S KEY. SAME RESULT. NO CRANK. DASHBOARD DISPLAYED "START ERROR". AN ATTACHED DEVICE BY GARMIN THAT READS THE COMPUTER BUS AND COMMUNICATES TO THE GARMIN GPS HAD NO ILLUMINATION OF IT'S COMMUNICATIONS ESTABLISHED CONFIDENCE LIGHT.. SINCE THE VEHICLE WAS COLD I ACTIVATED THE AUXILLARY HEATER FOR WARRANTY. MY WIFE AND I SAT THERE FOR 15 MINUTES MAKING PHONE CALLS AND TRYING TO GET HELP. THE CABIN HAD WARMED UP SOME AND I TRIED TO START THE VEHICLE AGAIN. I WAS SUCCESSFUL. IN TRYING TO RESEARCH THIS PROBLEM ON THE SPRINTER USER FORUMS, I FOUND REFERENCE TO A SCREEM MODULE HAVING TO DO WITH VEHICLE SECURITY. OTHER USERS ATTRIBUTED THIS CONDITION TO A "COLD SOLDER JOINT" IN THE MODULE. REPLACING THIS MODULE REQUIRES REPROGRAMMING THE SMART KEYS. A SUBSTANTIAL COST. *TR

05/30/2014
Components: STEERING
Incident Date: 05/29/2014
Crash: No
Fire: No
Vehicle Identification Number: WDWPE745685******
Summary

TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING WOULD INTERMITTENTLY FAIL WITHOUT WARNING. THE VEHICLE WOULD BECOME INCREASINGLY DIFFICULT TO CONTROL. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 89,000.

04/03/2014
Components: SUSPENSION,WHEELS
Incident Date: 04/02/2014
Crash: No
Fire: No
Summary

WE HAVE HAD BOTH REAR LEAF SPRINGS FAIL ON THIS VEHICLE IN LAST 2 MONTHS. THE CENTERING PIN ON LEAF SPRING SHEARS OFF AND AXLE SHIFTS BACK TO WHEEL WELL. THIS CAUSES VEHICLE TO TRACK AT ASKEW ON ROAD. I FEEL THIS PRESENTS A MAJOR SAFETY ISSUE AT FREEWAY SPEEDS. WE HAVE HAD THE LEAF FAIL ON 2 OF OUR FIVE SPRINTERS THE OTHER BEING A 2007 YEAR. OTHER VAN HAS 120000 MILES ON IT. WE HAVE NEVER HAD THIS PROBLEM WITH OTHER VANS OF DIFFERENT MFR. *TR

10/13/2013
Components: STRUCTURE
Incident Date: 10/12/2013
Crash: No
Fire: No
Vehicle Identification Number: WDWPE745X85******
Summary

ROOF LEAKS. *TR

08/08/2013
Components: ELECTRICAL SYSTEM
Incident Date: 08/08/2012
Crash: No
Fire: No
Vehicle Identification Number: WD0PE845785******
Summary

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

06/28/2013
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: WD0PE745485******
Summary

WE PURCHASED A 2008 DODGE SPRINTER NEW IN 2008. SPRINTER VANS WERE PRODUCED WHEN MERCEDES OWNED CHRYSLER. THESE VANS WERE IMPORTED BY MERCEDES DURING THIS PERIOD BECAUSE DODGE DID NOT HAVE A VAN OF ITS OWN. OUR COMPLAINT IS THAT NOW THAT MERCEDES AND DODGE HAVE SPLIT, DODGE HAS TOLD ME THAT SINCE DODGE DOES NOT HAVE A SPRINTER MECHANIC TECH IN MONTANA (WHERE WE LIVE) THAT THEY CAN NOT DIAGNOSE THE PROBLEM AND THUS CAN NOT HELP WITH THE PROBLEM-- THUS EFFECTIVELY DENYING WARRANTY COVERAGE. I HAVE TAKEN THE SPRINTER TO A MERCEDES SPRINTER QUALIFIED REPAIR SHOW AND THEY HAVE DIAGNOSED A FAULTY EGR VALVE WHICH DOES NOT ALLOW THE TURBO TO WORK THUS GREATLY REDUCING POWER AND POTENTIALLY DAMAGING THE ENGINE AND EXHAUST. MERCEDES WILL NATURALLY NOT HONOR DODGE'S WARRANTY. THERE WAS A RECALL ON THIS YEAR EGR VALVE HOWEVER SOMEHOW WE MISSED THE RECALL AND IT HAS NOW ENDED HOWEVER THIS SHOULD NOT EFFECT OUR VEHICLE WARRANTY. I HAVE SPOKEN TWICE TO DODGE'S CUSTOMER SERVICE CENTER AND HAVE BEEN TOLD THEY CAN NOT HELP. I HAVE E-MAILED THE CENTER ASKING DODGE TO HONOR THEIR WARRANTY AND RECEIVED AN E-AUTOMATED RESPONSE STATING THAT DODGE WILL RESPOND WITHIN ONE WORKING DAY HOWEVER THIS HAS NOT HAPPENED AND I HAVE RECEIVED NO RESPONSE IN THREE DAYS. *TR

10/22/2012
Components: STRUCTURE
Incident Date: 04/04/2011
Crash: No
Fire: No
Vehicle Identification Number: WDWPE745385******
Summary

MY SPRINTER DEVELOPED A LEAK IN THE ROOF IN 2011. WATER WOULD COLLECT IN THE OEM ROOF MOUNTED A/C UNIT, THEN LEAK INTO THE CABIN WHEN I STARTED TO DRIVE . THE QUANTITY OF WATER THAT WOULD FLOW THROUGH THE UNIT BACK INTO THE PASSENGER CABIN WAS APPROX 2-3 CUPS OF WATER, DEPENDED ON HOW MUCH RAIN WATER ACCUMULATED. I HAD THIS REPAIRED IN SEPT 2012 BY MERCEDES BENZ OF CHICAGO, FOR THE COST OF $1285. THIS WAS NOT UNDER WARRANTY. THEY SAID THE SEAL WAS DEFECTIVE AND WAS ALLOWING WATER BACK INTO THE CABIN. MOST OF THE COST WAS FOR LABOR, THE SEAL WILL EVENTUALLY HAVE TO BE REPLACED AGAIN, AS THE ROOF FLEXES CAUSING IT TO EVENTUALLY CRACK AND BREAK. THIS IS AN OBVIOUS MANUFACTURING/ENGINEERING DEFECT. *TR

02/29/2012
Components: STEERING
Incident Date: 01/31/2012
Crash: No
Fire: No
Vehicle Identification Number: WD0PE745285******
Summary

VEHICLE WAS TRAVELING N ON N LINCOLN, O'FALLON, IL BETWEEN 20-30 MPH. WENT OVER BRIDGE AND WITHOUT ANY WARNING STEERING WHEEL STARTED TO VIOLENTLY SHAKE. DUE TO THE SPEED OF TRAVEL, WAS ABLE TO STOP. DRIVER FOUND RIGHT FRONT TIRE PERPENDICULAR TO THE VEHICLE.THE VEHICLE HAD TO BE TOWED TO REPAIR FACILITY. REPAIR FACILITY FOUND RIGHT OUTER TIE ROD END HAD FAILED COMPLETELY-THE BALL HAD COME OUT OF THE SOCKET.

02/09/2012
Components: SEATS
Incident Date: 01/19/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2008 DODGE SRPINTER. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT BECAME EXTREMELY HOT DUE TO THE HEATED SEAT FEATURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT A CONDUCTOR WITHIN THE SEAT CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT LATER RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THE FAILURE WAS NOT A MANUFACTURER'S DEFECT. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 41,000. THE VIN WAS NOT AVAILABLE.

10/28/2011
Components: ELECTRICAL SYSTEM
Incident Date: 09/22/2011
Crash: No
Fire: Yes
Summary

TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. WHILE DRIVING APPROXIMATELY 35 MPH WITH THE AIR CONDITIONER ACTIVATED, THE CONTACT NOTICED A SIGNIFICANT AMOUNT OF SMOKE COMING FROM THE AIR VENTS. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE CONTACT EXITED THE VEHICLE. SUDDENLY THE VEHICLE ENGULFED INTO MASSIVE FLAMES. A POLICE AND FIRE REPORT WERE FILED OF THE INCIDENT. THE VEHICLE WAS DECLARED DESTROYED AND WAS TOWED. AN INVESTIGATION HAD NOT BEEN PERFORMED TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.

05/23/2011
Components: EXTERIOR LIGHTING
Incident Date: 05/23/2009
Crash: No
Fire: No
Vehicle Identification Number: WD0PE745585******
Summary

TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS WOULD FAIL ON AN INTERMITTENT BASIS AND THE BRAKE LIGHTS WOULD BECOME INOPERABLE. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED THAT HE NEEDED TO CHANGE THE BULBS. THE VEHICLE WAS REPAIRED FOR THE HEADLIGHT AND BRAKE BULBS. THE CONTACT STATED THAT THE FAILURE SEEMED TO RECUR EVERY TWO MONTHS. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

06/21/2009
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/20/2009
Crash: No
Fire: No
Vehicle Identification Number: WD0PE745885******
Summary

2008 DODGE SPRINTER W/DIESEL ENGINE HAS HESITATION WHEN ACCELERATING. PROBLEM BEGAN AFTER ABOUT 10000 MILES OF DRIVING. BECAUSE OF THE STALLING WHEN CROSSING INTERSECTIONS I'VE HAD SEVERAL NEAR COLLISIONS. ALSO WHEN ACCELERATING FROM A STOPLIGHT I'VE ALMOST HAD PEOPLE REAR END ME. THE PROBLEM WAS CORRECTED WHEN THE EGR VALVE WAS REPLACED DUE TO SOOT BUILD UP. REPAIRS WERE DONE UNDER WARRANTY. NOW THE PROBLEM IS STARTING AGAIN AND THE EGR VALVE IS GOING TO HAVE TO BE REPLACED AGAIN. THERE SEEMS TO BE NO PATTERN AS TO WHEN THE PROBLEM STARTED AGAIN. PROBLEM ALWAYS OCCURS AT PARTIAL THROTTLE, NEVER FULL THROTTLE. *TR

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