EN

2009 Chevrolet HHR 4-DR.

5
Recalls
478
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

478 Complaints

for 2009 CHEVROLET HHR
12/04/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B49S******
Summary

Kept smelling gasoline...took it to a shop...gas lines rusted throughout the whole car but worst of it was at the muffler. It cost $716 to have all lines replaced. Is there a possibility of at least getting half my bill reimbursed? Hard hit to take when you live from Social Security check to Social Security check.

11/16/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3gnca23b59s******
Summary

fuel line actively leaking under the driverside passenger area.

11/05/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23BX9S******
Summary

My key gets stuck in my ignition and will not pull out happens when I'm in park and it's been a persistent ongoing problem I how to do the key release the button every time to have my keys released the back hatch of my HR is locked and it will not open it from the outside Norwood open from the inside this is also been ongoing issue I had my brake line and abs and line and inspect them in your place and my abs traction and tire pressure light remain on even after being serviced I took it to a dealership dealership and the dealership refuse to do the recall on it and want to charge me to have the whole modules replaced but it's my knowledge has a recall going on with the traction and abs I bought the car used about 4 months ago. Before my back Hats about of my HHR locked up for good where I used to lock the door the back latched did not lock you and you will still be able to open the bat match even if the doors are locked so either I'm facing it being locked completely and I can't get into it or on a good day is unlocked for me but will not remain lock when I lock the doors

10/25/2021
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 04/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V59S******
Summary

My 2009 Chevy HHR began leaking fuel. In April 2020 I had the fuel line repaired. I was told that this is a very common problem with the HHRs because of where the fuel line is located. I just paid $1049 to have the fuel line replaced. I understand that the NHTSA is investigating this issue. I would like to add my complaint to your list of frustrated HHR customers.

10/15/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V59S******
Summary

Gas/Fuel line leaking at LR door area, not noticed until gas smell. Poor design, wrapping fuel line in insulation near exhaust collects salt and water causing lines to rust, dripping raw gas. A safety hazard, a spark or cigarette butt could have caused a major fire, not only to the vehicle but surrounding vehicles and or property. A Chevrolet HHR is the same platform as a Chevrolet Cobalt and a Saturn Ion, all have the same safety-related issue. I contacted a local Chevrolet dealer they were unable to repair for 4 days, and would not cover needed repairs under a recall or warranty. Imagine leaking gas puddle under the vehicle in a parking lot with children and people walking nearby, fireworks! A recall is desperately needed ASAP!

10/05/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 3gnca53v19s******
Summary

I have a 2009 Chevy HHR with only 62k miles. Recently while driving out of town there was a strong gas odor in the car all the way home. We had also parked the car in a relatives attached garage leaving a gas odor. When parked at home a puddle of gasoline formed under the car. The fuel leak was from corroded fuel lines on the driver side in front of the rear tire. Upon inspection both supply and return fuel lines were corroded in an approximate 5 foot span. This fuel leak put us at risk of fire and also the entire garage/house where the car was parked. I contacted General Motors about the problem and was told to take it to a dealer for service. I asked General Motors for assistance in the cost and they said it would require a diagnostic by the dealership. I contacted the dealership and was told I would get no assistance per General Motors PET equation.

09/27/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 09/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 3gnca13b29s******
Summary

The contact owns a 2009 Chevrolet HHR. The contact noticed that there was a leak coming from the rear driver’s side of the vehicle. Additionally, there was a fuel odor coming from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that there was a rusted fuel line. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 103,900.

08/20/2021
Components: ELECTRICAL SYSTEM
Incident Date: 07/28/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 3GNCA53V09S******
Summary

The contact owns a 2009 Chevrolet HHR. The contact stated that after parking, a popping noise was present coming from inside the cabin of the vehicle. The contact discovered flames coming from the interior roof dome lights. The contact used water to extinguish the flames. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 145,853.

08/16/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B59S******
Summary

Fuel line corrosion causing leaking of gas that puddles on the ground below. The vehicle is unsafe to drive, or even leave parked in a driveway due to a gas leak!! The smell of gas is very strong due to an active leak under the driverside rear door, no warnings, just smell, visual of drips, and fuel pooled under the car. The car was parked. There is an open investigation started in 2020...how long will it take to recall these manufacturers' defect???

08/12/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 3GCCA85B79S******
Summary

The contact owns a 2009 Chevrolet HHR. The contact stated that while attempting to start the vehicle, the vehicle would not immediately start. The contact later noticed a fuel odor inside the vehicle. The contact discovered a fuel leak coming from the rear driver’s side of the vehicle. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 125,000.

07/28/2021
Components: ELECTRICAL SYSTEM
Incident Date: 07/25/2021
Crash: No
Fire: Yes
Summary

The contact owned a 2009 Chevrolet HHR. The contact stated that a loud popping sound was heard after exiting the vehicle. The contact turned around and saw fire coming from inside the roof of the vehicle. The fire was coming from the rear interior roof light. The contact was able to put out the fire with water. No police report was filed. There was no injury sustained. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 145,385. The VIN was unavailable.

07/23/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B79S******
Summary

FUEL LINES RUSTED OUT CAR HAS 33000 MILES ON IT

07/01/2021
Components: ELECTRICAL SYSTEM
Incident Date: 03/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 3gnca23b19s******
Summary

I was driving about 30 miles an hour in town when the check engine light started to Flash then immediately following all the dashlight started to Flash and then not a second later the car shut off the steering will locked the brakes locked up And all the doors were locked So at 30 miles an hour the brakes locked up the steering wheel locked so I couldn't turn the wheel and the car shut off There were no injuries thank God

06/22/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 3gnca13b49s******
Summary

I OWN A 2009 CHEVROLET HHR. WHEN I STARTED THE VEHICLE, A FUEL ODOR WAS DETECTED. I SAW GAS LEAKING FROM NEAR THE REAR DRIVER'S SIDE TIRE ONTO THE DRIVEWAY. FUEL LINE HAS RUSTED THROUGH NEAR THE HOT MUFFLER. VERY DANGEROUS CONDITION.

06/06/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3gnca23b09s******
Summary

Fuel lines corroded

04/19/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V99S******
Summary

I NOTICED A STRONG ODOR OF FUEL COMING FROM UNDER MY CAR (A 2009 HHR LT2). AFTER BEING DRIVEN I NOTICED FUEL LEAKING OUT FROM UNDER THE CAR IN FRONT OF THE LEFT REAR WHEEL WELL. MY HUSBAND GOT UNDER THERE AND NOTICE THAT THE TWO FUEL LINES ARE RUSTED THROUGH BY THE PLASTIC CLAMP. I NOTIFIED THE DEALERSHIP WHERE I BOUGHT THE CAR AND I AM TAKING IT IN TODAY TO BE FIXED.

04/13/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 04/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B69S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHEN SHE STARTED THE VEHICLE, A FUEL ODOR WAS DETECTED. THE CONTACT LATER SAW GAS LEAKING FROM NEAR THE REAR DRIVER'S SIDE TIRE ONTO HER DRIVEWAY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.

04/08/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA63XX9S******
Summary

PUDDLE OF FUEL NEAR REAR LEFT WHEEL WELL NOTICED WHEN PARKED. SMELLS OF FUEL. RESIDUE CAN BE SEEN ON AND AROUND POLYMER BLOCK WHERE FUEL LINES MEET.

04/08/2021
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 04/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B89S******
Summary

MY STEERING WHEEL BEGINS TO VIOLENTLY SHAKE, ONSET ABOUT 10 MINUTES INTO DRIVING, SPEEDING UP OR BRAKING HAS NO EFFECT ON THE FREQUENCY OR LEVEL OF SHAKE. MY STEERING WHEEL WILL BE NORMAL, ABOUT 10 MINUTES INTO THE DRIVE, GOING THE SAME SPEED WILL BEGIN TO SHAKE. I CAN STOP AND PARK THE CAR, RESTART IT, WILL NOT SHAKE UNTIL I AM DRIVING AGAIN ABOUT 10 MINUTES INTO THE DRIVE. WHILE SHAKING, IT BECOMES VERY DIFFICULT TO MOVE THE STEERING WHEEL EVEN TO GET INTO THE NEXT LANE. THIS HAS HAPPENED WHILE CITY DRIVING, I AM TOO AFRAID TO TAKE IT ON THE HIGHWAY OR GO OVER 40 MPH AS I FEEL LIKE I HAVE NO CONTROL OF THE VEHICLE WHEN THE STEERING WHEEL SHAKES.

04/05/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 04/04/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 3GNCA53V99S******
Summary

STARTED SMELLING SMOKE AND THE WHOLE VEHICLE SHUT DOWN WITH THE BEING STUCK ON IGNITION. COULDN'T OPEN THE DOORS AND SMOKE WAS BILLOWING OUT AND FIRE START COMING OUT OF LOWER MIDDLE CONSOLE. LUCKILY WAS ABLE TO OPEN DOOR AND EXIT VEHICLE. FIRE THEN ERUPTED AND QUICKLY TRAVELED STRAIGHT DOWN THE CENTER CONSOLE TO THE REAR OF THE CAR. WITHIN MINUTES THE CAR WAS TOTALLY ENGULFED IN FLAMES AND WAS COMPLETELY BURNED TO NOTHING. SUFFERED SEVERAL BURNS AND SMOKE INHALATION AND THE CAR AND EVERY THING IN IT WAS DESTROYED

03/19/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B29S******
Summary

VEHICLE STATIONARY. NOTICED STRONG SMELL OF FUEL COMING FROM EXTERIOR OF THE VEHICLE AND A LEAK SPOT AROUND THE REAR PASSENGER SIDE WHEEL. MOVED THE VEHICLE TO INSURE THE SPOT AND SMELL WAS INDEED COMING FROM THE HHR. SMELL DEFINITELY COMING FROM THE HHR, NOT SURE OF THE SPOT (WAS NOT SETTING IN NEW LOCATION VERY LONG). TOOK THE VEHICLE TO THE LOCAL CAR WASH TO CLEAN (IN CASE THE SMELL WAS DUE TO THE POSSIBILITY THE FUEL TANK WAS OVERFILLED DURING REFUELING). DROVE THE VEHICLE AS NORMAL FOR SEVERAL WEEKS. NOTICED THE SMELL AND SPOT AGAIN AFTER PARKING FOR AN EXTENDED PERIOD OF TIME, THE SPOT WAS MUCH LARGER AND SMELL WAS MUCH STRONGER. DECIDED TO MOVE THE VEHICLE FURTHER FROM THE HOUSE (FOR SAFETY REASONS) UNTIL I COULD INVESTIGATE FURTHER. MOVED THE VEHICLE TO A REMOTE DRIVEWAY. IT SAT FOR SEVERAL WEEKS, WAS GOING TO MOVE THE VEHICLE BACK TO THE DRIVE IN FRONT OF THE GARAGE, SO I COULD CHECK WORK ON IT. THE SMELL WAS VERY STRONG AND THE SPOT WAS VERY LARGE. THE VEHICLE WOULD NOT START, IT WAS OUT OF FUEL. WHEN IT WAS PREVIOUSLY MOVED TO THE REMOTE DRIVEWAY, IT HAD AT LEAST 1/4 TANK OF OF FUEL. THIS MEANS THAT ALL OF THAT FUEL WAS IN THE DRIVEWAY. I WAS GLAD I HAD MOVED IT AND THAT MY GRANDDAUGHTER WAS NEVER IN THE VEHICLE WHEN I HAD BEEN DRIVING IT WEEKS EARLIER. HAD SOME FRIENDS HELP ME GET IT MOVED BACK TO WHERE I COULD WORK ON IT. FOUND THAT THE LEAK WAS SOMEWHERE ABOVE THE PASSENGER REAR WHEEL UNDER A FOIL LIKE HEAT SHIELD. CHECKED ON-LINE, FOUND THERE WAS A NHTSA INVESTAGATION ON THIS ISSUE. REALLY - INVESTAGATION! THIS LEAK IS IN CLOSE PROXIMITY OF THE EXHAUST SYSTEM. THE REASON FOR THE HEAT SHIELD IN THE FIRST PLACE. REALLY GLAD MY GRANDDAUGHTER HAD NOT BEEN A PASSENGER FOR SOMETIME. FURTHER 'INVESTAGATION' ON-LINE, THIS IS VERY COMMON ISSUE ON SEVERAL MODELS, ESPECIALLY IN THE MIDWEST DUE TO SALT USE FOR SNOW REMOVAL.

03/18/2021
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 03/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B59S******
Summary

MY CAR'S POWER STEERING HAS DANGEROUSLY DISAPPEARED WHILE I WAS DRIVING ON THE HIGHWAY. THE POWER STEERING CAME ON ON THE DASHBOARD AND I HAD TO STIR THE CAR WITH SO MUCH FORCE TO GET OFF THE HIGHWAY. I HAD MY 10-YEAR-OLD SON WITH ME ON HIS WAY TO SCHOOL. NO ONE KNOWS WHY THIS HAPPENED AND I CAN'T DRIVE IT WITH A 10-YEAR-OLD BOY WHO I HAVE TO GET TO SCHOOL AND MYSELF AND MY WIFE TO WORK. MECHANIC AFTER MECHANIC NO ONE CAN TELL WHY THE POWER STEERING WONT WORK. PLEASE HELP!

01/12/2021
Components: STEERING,AIR BAGS
Incident Date: 01/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B99S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG MESSAGE DISPLAYED ON THE INSTRUMENT PANEL BEFORE THE POWER STEERING MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE THEN STARTED TO STALL. AFTER TURNING OFF AND RESTARTING THE VEHICLE, THE VEHICLE OPERATED NORMALLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER WADE CHEVROLET LOCATED AT 1670 HILTON DR, ST. GEORGE, UT 84770 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 141,000.

12/07/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B49S******
Summary

GAS SMELL AND LEAKS RESULTING FROM FUEL LINE CORROSION. I OWN TWO 2009 CHEVROLET HHRS. I REPLACED FUEL LINE ON MY FIRST VEHICLE A YEAR AGO. NOW THE SECOND VEHICLE NEEDS SAME REPAIR.

11/10/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B99S******
Summary

WENT TO MY DAD'S. PARKED IN GARAGE. MY NIECE LATER COMMENTED SHE SMELLED GAS. WE CHECKED FURNACE, THEN WENT OUT TO GARAGE TO CHECK THE CAR. WE FOUND A SIZEABLE PUDDLE ON THE DRIVER'S SIDE IN FRONT OF THE LEFT SIDE REAR WHEEL. I BACKED THE CAR OUT OF THE GARAGE. LATER WE NOTICED A SOFTBALL SIZED PUDDLE UNDER MY CAR. LATER I CONTACTED A LOCAL MECHANIC WHO ADVISED THAT THIS IS A COMMON PROBLEM WITH CHEVY COBALTS AND HHRS, THAT I SHOULD HAVE IT TOWED AND UNDER NO CIRCUMSTANCES SHOULD I DRIVE IT AS HE COULDN'T GUARANTEE I WOULD HAVE ENOUGH TIME TO GET OUT OF THE CAR SHOULD SOMETHING HAPPEN. WHEN WE NOTICED THE FUEL WAS LEAKING, THE CAR WAS PARKED.

11/06/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA63X095******
Summary

REFERENCE ODI RESUME PE 20-011,CAR STORED IN A GARAGE AS A SPECIAL INTEREST VEHICLE, WHILE ACCOMPLISHING ROUTINE MAINTENANCE CAR WAS IDLING AT THE ENTRANCE OF THE GARAGE. NEAR FIRE EXPERIENCE, FUEL LINE RUPTURED JUST ABOVE LEFT REAR WHEEL SPILLING ON TO HOT EXHAUST. CUT OFF ENGINE, BUT PRESSURE IN THE LINE KEPT SPRAYING ON TO HOT EXHAUST PIPE, STOOD BY WITH FIRE EXTINGUISHER UNTIL LEAK SUBSIDED .PULLED BACK INSULATION AROUND LINES OVER EXHAUST AND FOUND THE STEEL FUEL LINE RUSTED THROUGH. THERE ARE SEVERAL REPAIR OPTIONS, A GM SHOP CHARGES OVER $1100.00, REPALCEMENT KITS RANGE FROM $95.00 UP TO NEARLY $600.00

10/30/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13BX9S******
Summary

I HAVE FUEL LEAKING FROM A FUEL LINE IN FRONT OF THE LEFT REAR TIRE. I RESEARCHED THE ISSUE AND SEE THAT THIS IS HAPPENING TO OTHERS. WHAT IS RECOMMENDED AS A REPAIR???

10/21/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B99S******
Summary

SATURDAY, OCTOBER 10, 2020, I WAS AT MY DAD'S. MY CAR WAS PARKED IN THE GARAGE. MY NIECE CAME UP SAYING SHE SMELLED GAS AND WAS CONCERNED. WHEN WE COULDN'T FIND AN ISSUE IN THE HOUSE, I SAID MAYBE IT WAS MY CAR. WE WENT OUT TO THE GARAGE AND NOTICED A LARGE PUDDLE ON THE LEFT SIDE (DRIVER'S SIDE) IN FRONT OF THE LEFT REAR WHEEL. I MOVED THE CAR OUT TO THE DRIVEWAY AND WE COULD SEE WITHIN SECONDS IT HAD LEFT A PUDDLE THE SIZE OF A SOFTBALL. I LEFT AND DROVE HOME 30 MINUTES LATER. I TOOK THE CAR IN TO CASSIDY TIRE LATER THAT WEEK. THEY WERE UNABLE TO FIND THE LEAK, BUT THE MECHANIC WAS PRETTY FREAKED OUT AND TOLD ME MY CAR WAS LEAKING GAS. WE CALLED A LOCAL MECHANIC AND HE MENTIONED THAT THIS IS A KNOWN ISSUE WITH CHEVROLET COBALTS AND HHRS. I WAS TOLD THAT I SHOULD DEFINITELY NOT DRIVE THE CAR WHEREVER I TAKE IT AS I MIGHT NOT BE ABLE TO GET OUT OF THE CAR SAFELY SHOULD SOMETHING HAPPEN. I'VE BEEN OUT TO THE CAR A FEW TIMES AND THE SMELL OF FUEL IS NOTICEABLE. AFTER GOOGLING THE ISSUE AND FINDING AN ABC NEWS REPORT FROM JULY 2020 AND ANOTHER ARTICLE ABOUT A POTENTIAL RECALL AND AN INVESTIGATION INTO THE ISSUE, I CALLED A LOCAL CHEVY DEALER TO MENTION THE ISSUE. I WAS TOLD THERE WAS NO RECALL FOR IT ON MY VIN AND THAT I SHOULD HAVE IT TOWED TO THEM FOR REPAIR AND WAS GIVEN AN ESTIMATE FOR THE REPAIR. WHAT CAUSED THE LEAK? I CAN ONLY GUESS THAT IT IS THE CORROSION OF THE METAL? I DON'T KNOW THAT I EVER NOTICED THE SMELL OF GAS BEFORE THE 10TH. I DID TAKE IT IN FOR AN OIL CHANGE LATE MARCH, EARLY APRIL AND NO ONE MENTIONED AN ISSUE WITH FUEL LEAKING OR THE SMELL OF GAS. I HAVE HAD MANY CARS IN MY LIFETIME AND I HAVE NEVER EXPERIENCED AN ISSUE LIKE THIS.

10/18/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B09S******
Summary

FOR SOMETIME I SMELLED GAS EVERY TIME I PARKED IN THE GARAGE. ONE DAY MY SON SMELLED THE GAS AND NOTICED A WET SPOT BY THE DRIVERS SIDE REAR TIRE. TOOK IT TO THE LOCAL FIRESTONE DEALER WHERE THEY FOUND A FUEL LEAK.

10/08/2020
Components: SEAT BELTS
Incident Date: 10/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA33B39S******
Summary

FRONT PASSENGER SEAT BELT REMAINS LOCKED. SOMETIMES IT WILL WORK IF YOU ADJUST IT UP AND DOWN BUT OTHER TIMES IT WON'T WORK AT ALL. I HAD TO HAVE MY PASSENGER RIDE IN THE BACK TODAY SO THAT SHE COULD USE A SEATBELT BECAUSE THE FRONT ONE REFUSED TO RELEASE. THE VEHICLE WAS PARKED BUT RUNNING. STANDARD TRANSMISSION. ALSO HAPPENS WHEN VEHICLE IS MOVING.

10/03/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B69S******
Summary

THE FUEL LINE ON MY CHEVROLET HHR 2009 RUSTED AND HAD TO BE REPLACED AT A COST TO ME OF $1300.00. THE INSULATED COVERING AROUND THE FUEL LINE CAUSED THE RUSTING BECAUSE IT RETAINED WATER. SMELLED GAS WHILE IT WAS STATIONARY.

09/22/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B99S******
Summary

THE FUEL LINES UNDERNEATH THE DRIVER'S SIDE PASSENGER DOOR HAVE ROTTED. THEY ARE DRIPPING GAS. IT IS HAPPENING RIGHT WHERE THE BRACKET HOLDS THE LINES.

09/15/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GCCA85B39S******
Summary

FUEL LINES RUSTED BY DRIVERS SIDE REAR TIRE AND UNDER DRIVERS SIDE BACK DOOR. FUEL LEAKING UNDER CAR WHEN STOPPED AND UNDERWAY.

09/12/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
Incident Date: 08/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B69S******
Summary

BRAKE LIGHTS REMAIN TO BE ON AS PEDAL IS NOT PRESSED AND ESC, TRACTION CONTROL DO NOT WORK ALSO THIS IS A HAZARD TO THE POINT WHERE I HAVE HAD ROAD RAGE AGAINST ME BECAUSE OF THE BRAKE LIGHTS NOT TURNING OFF ISSUE NEEDS TO BE RESOLVED THROUGH GM AS A RECALL ON THESE VEHICLES THIS IS NOT THE ONLY 2009 CHEVY HHR THAT HAS HAD THIS PROBLEM

09/07/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B695******
Summary

DROVE TO LOCAL CITY FACILITY PULLING SMALL TRAILER FULL OF GRASS CLIPPINGS AND TREE BRANCHES. WHILE UNLOADING TRAILER, I STARTED SMELLING A STRONG GASOLINE ODOR AT THE REAR OF THE CAR, BUT COULD NOT FIND SOURCE. AFTER ARRIVING BACK HOME AND UNHOOKING TRAILER, GASOLINE ODOR WAS STRONG AGAIN, BUT STILL NO SOURCE. AFTER CAR SAT FOR 30-45 MINUTES, A DRIP WAS NOTICED IN FRONT OF THE DRIVER'S SIDE REAR TIRE. UPON INSPECTION, THE GASOLINE DRIP WAS ORIGINATING FROM THE PLASTIC SHIELD WHICH CONTAINS THE GASOLINE FEED LINE, FUEL RETURN LINE, AND BRAKE LINE. THIS SHIELD IS LOCATED BETWEEN THE FRAME AND THE MUFFLER. WHEN I CALLED A TOWING SERVICE TO TOW MY CAR TO A LOCAL GARAGE, THE TOWING SERVICE ACKNOWLEDGED THEY HAD JUST FIXED ANOTHER HHR FOR A GAS LEAK AT THE SAME PLACE ON THE CAR. THEY NOTED IT WAS QUITE COMMON FOR THE STEEL GAS LINE TO CORRODE INSIDE THIS SHIELDING. THE GARAGE THAT ACTUALLY DID THE WORK ON MY CAR NOTED THE FUEL LINE FROM THE TANK TO THE ENGINE WAS REPAIRED.

09/01/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B09S******
Summary

STEEL FUEL LINE HAS RUSTED THROUGH AND GUSHES GASOLINE AT THE WELL-KNOWN AREA OF DRIVER-SIDE REAR WHEEL WELL FROM INSIDE THE PROTECTIVE HEAT SHIELD. SEEMS TO BE AN OVERLY COMMON ISSUE FOR HHRS AND THIS DESIGN OF THE FUEL LINE SYSTEM.

08/24/2020
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B29S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT AN ABNORMAL SMELL OF FUEL EMITTED FROM THE VEHICLE. THE CONTACT LOOKED UNDERNEATH THE VEHICLE AND NOTICED THAT THE FUEL LINE WAS RUSTED AND LEAKING FUEL ONTO THE FRONT DRIVER'S SIDE AND BY THE REAR WHEEL. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. *AS

08/18/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V79S******
Summary

FUEL IS LEAKING FROM FUEL LINES BY THE LEFT REAR WHEEL

08/03/2020
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B39S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE APPROACHING THE VEHICLE, THERE WAS AN ABNORMAL FUEL ODOR PRESENT. THE CONTACT STATED THAT THERE WAS A FUEL LEAK NEAR THE REAR DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO WALMART FOR TIRE MAINTENANCE AND THE CONTACT WAS INFORMED THAT BOTH FUEL LINES WERE CORRODED AND NEEDED TO BE REPLACED. THE CONTACT CALLED BILL WALSH GM SUPERSTORE LOCATED AT 1752 E NORRIS DR, OTTAWA, IL 61350, (877) 289-9257 AND NOTIFIED THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 121,499.

08/01/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V19S******
Summary

FUEL LEAKS FROM RUSTING FUEL LINE AT PLASTIC RETAINER CLIP JUST FORWARD OF LEFT REAR WHEEL. LEAVES A PUDDLE AFTER BEING PARKED AND DRIPS CONTINUOUSLY WHILE ENGINE IS RUNNING. ATTACHED PHOTOS TAKEN WITH VEHICLE IDLING ON RAMPS IN DRIVEWAY SHOW FUEL STREAMING FROM AREA OF FUEL LINES AND PUDDLE FORMED AFTER ABOUT 1 MINUTE OF IDLING.

07/31/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V49S******
Summary

FUEL LINE BEGAN TO LEAK IN THE FALL OF 2018. I HAD A LOCAL SHOP REPAIR THE ISSUE FOR $339.99 + 6% SALES TAX FOR A TOTAL OF $360.39 ON 10/24/2018

07/27/2020
Components: SUSPENSION,AIR BAGS,SERVICE BRAKES
Incident Date: 07/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V09S******
Summary

II PURCHASED A BEUTIFUL 2009 HHR FROM A CAR DEALERSHIP, IN MAY OF 2020, AN IN JULY F 2020, IT WOULD BARELY SPEED UP, THE GEARS, WOULDN'T SHIFT ON ME AND I ALSO FOUND OUT THAT I HAD NOT ONLY BEEN OPERATING A "DEFECTED" VEHICE BUT THE CAR DEALER FAIED TO MENTION HE WAS SELLING ME A "RECALLED" CAR, (A NEIGHBOR INFORMED ME) I HAD MY CAR TOWED TO MY SON'S HOUSE,BECAUSE I STOPPED AT A STOP SIGN AND THE CAR KEPT ROLLING BACKWARDSI AND IT ONLY GOES IN REVERSE NOW. LONGER GO

07/26/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B69S******
Summary

RUSTY FUEL LINES. CORROSION OCCURS IN EVERY CONNECTION TO UNDERBODY AND BACK PART WHERE FUEL LINES ARE COVERED WITH HEAT RESISTANT MATERIAL. RUST IS SO BIG THAT FUEL LINES START LEAKING FUEL EXCESSIVELY AND VERY CLOSE TO EXHAUST PIPE(EXTREMELY HOT) WHAT MAY CAUSE FIRE. FIRST YOU SMELL FUEL, THEN IT STARTS DRIPPING AND FINALLY YOU HAVE A MAJOR LEAK AND ARE UNABLE TO DRIVE. IT IS A MAJOR PROBLEM THAT CAN STOP YOUR CAR IN THE MIDDLE OF NOWHERE OR CAN START A FIRE OF FUEL IN THE POINT THAT IS VERY CLOSE TO FUEL TANK WHAT MAY CAUSE MAJOR FIRE OR EXPLOSION.

07/22/2020
Components: SEATS,FUEL/PROPULSION SYSTEM
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA63X89S******
Summary

SMELL OF GAS ,ENGINE RUNNING . CHECK CAR AND THERE IS A FUEL LEAK BY THE LEFT REAR WHEEL AT FUEL LINES RIGHT ABOVE EXHAUST PIPE. FUEL LEAKING ON THE EXHAUST. THIS RIGHT AT FUEL LINE RETAINER . THEIR IS A HEAT SHIELD ON THE LINES . THIS FULL OF GRAVEL ANS DEBRIS, LINES ARE RUSTED AND LEAKING , THIS IS VERY DANGEROUS,RESULT COULD BE A FIRE! FUEL PUDDLED ON GROUND

07/13/2020
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 07/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B09S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE LEAKED FUEL UNDERNEATH THE VEHICLE, IN FRONT OF THE REAR PASSENGER TIRE. THE CONTACT CALLED MATTHEWS-HARGREAVES CHEVROLET (2000 TWELVE MILE RD, ROYAL OAK, MI 48067) AND WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THERE WAS A REPAIR KIT ONLINE FOR SALE HOWEVER, THE MANUFACTURER STATED THAT IF THE VEHICLE WAS REPAIRED USING THE REPAIR KIT, THE WARRANTY WOULD BE VOIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 210,000.

07/11/2020
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B79S******
Summary

THE "SERVICE AIR BAG" LIGHT JUST STAYS ON ALL THE TIME

07/08/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V69S******
Summary

I SEE THERE HAS BEEN COMPLAINTS ABOUT THE FUEL LINES ON THE HHR VEHICLES. WE JUST HAD THE SAME PROBLEM. WE JUST SPENT $617.80 TO GET IT FIXED. I DON'T THINK THE SHOULD HAVE HAPPENED. MY WIFE FIRST NOTICED IT WHEN SHE WAS DRIVING THE CAR. SHE TOLD ME SHE COULD SMELL GAS. A FEW DAYS LATER WE NOTICED A SPOT ON OUR ASPHALT DRIVEWAY WHERE IT LEAKING. IT STARTED TO EAT AWAY OUR ASPHALT. HOPEFULLY SOMETHING CAN BE DONE ABOUT THIS AND WE CAN GET REIMBURSED FOR THE PROBLEM.

07/08/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B49S******
Summary

TRIED TO HAVE AN ALIGNMENT DONE AND WAS TOLD I HAVE A SUBSTANTIAL FUEL LEAK. I'M DUMPING FUEL FROM TWO POINTS, ONE OF WHICH IS OVER THE HEAT SHIELD FOR THE EXHAUST SYSTEM. IT'S A STEEL GAS LINE, IF THERE'S ONE THING WE KNOW ABOUT STEEL, IT RUSTS, ESPECIALLY WHEN MIXED WITH SALT-I LIVE IN MICHIGAN. YOU'D THINK A FUEL DELIVERY SYSTEM WOULD BE BETTER DESIGNED.

07/08/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B39S******
Summary

FUEL WAS LEAKING AND PUDDLING ON THE GROUND IN FRONT OF LEFT REAR TIRE. AFTER STARTING OR RUNNING THE ENGINE. WOULD LEAK FOR SEVERAL MINUTES AFTER TURNING OFF ENGINE. COULD SMELL FUEL WHILE DRIVING.

07/08/2020
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GCCA85B29S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING UP THE DRIVEWAY, THERE WAS AN ABNORMALLY STRONG FUEL ODOR ON THE REAR DRIVER'S SIDE OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND BECAME AWARE OF A LEAK FROM A RUSTED FUEL LINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,200.

07/07/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA63X99S******
Summary

THE FUEL LINES RUSTED AND LEAKED ONTO THE FLOOR. THIS WAS IN FRONT OF THE DRIVERS SIDE REAR WHEEL. IT WAS LEAKING WHILE OPERATING ON CITY ROADS AND HIGHWAY. THEN DRIPPING AFTER PARKING. I HAD THE ENTIRE FUEL LINE ASSEMBLY REPLACED BY PENSKE CHEVROLET IN INDIANAPOLIS. THIS FILLED MY GARAGE WITH FUMES

07/07/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V29S******
Summary

SMELLING FUEL/EXHAUST ODOR WHILE DRIVING ON FREEWAY WITH SUN ROOF/WINDOW OPEN. DID NOT SEE ANY LEAKING. REMOTE STARTING TOOK LONGER TO CRANK INTERMITTENTLY. AFTER A FEW MORE DAYS HAD SMALL WET SPOT ON GROUND AT LEFT REAR AND THOUGHT I HAD RUN THROUGH A PUDDLE. A FEW DAYS LATER AFTER ARRIVING HOME FROM WORK, I WENT BACK OUTSIDE AND HAD A VERY LARGE PUDDLE OF GAS AT LEFT REAR. WENT TO SERVICE CENTER THE NEXT DAY AND HAD BOTH FUEL LINES COMPLETELY REPLACED FOR A COST OF $550.00 PARTS AND LABOR.

07/07/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B09S******
Summary

IN REGARD TO THE FUEL LINE INVESTIGATION OF THE 2008-2009 CHEVY HHR, IF IT HADN'T BEEN FOR A LOCAL FIREMAN AND POLICE WE COULD HAVE HAD A REAL PROBLEM. THE FIREMAN WAS BEHIND ME AND SMELLED GASOLINE SO HE SIGNALED ME TO PULL OVER WHICH I DID, BY THAT TIME HE HAD CALLED THE FIRE DEPARTMENT AND A PUMPER SHOWED UP, FUEL WAS POURING OUT FROM UNDER THE CAR, A TOW TRUCK WAS CALLED AND IT WAS TAKEN TO WEBER CHEVROLET IN COLUMBIA ILLINOIS OUR KIDS HAD TO COME AND PICK US UP AND WE WENT TO THE DEALERSHIP AND PAID THE TOW TRUCK FEE BUT SINCE IT WAS THE WEEKEND WE LEFT THE CAR ON THE PARKING LOT ALONG WITH A PILE OF OIL SOAK. BETWEEN TOWING AND REPAIRS IT WAS ALMOST $1000.00! (WHICH WE HAD TO BORROW AND PAY BACK)

07/07/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GCCA85B59S******
Summary

I COULD SMELL GASOLINE FOR THE LONGEST TIME. AFTER AWHILE I FOUND DROPS ON THE GROUND AND FOUND A LEAK COMING FROM THE FUEL LINE IN FRONT OF THE DRIVERS SIDE REAR WHEEL. I HAD TO TAKE IT TO A MECHANIC AND HAVE THE SECTION OF FUEL LINE REPLACED

06/17/2020
Components: STEERING
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA33B99S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL WAS LOOSE. THE CONTACT STATED THAT AFTER MAKING A TURN, THE STEERING WHEEL FAILED TO RETURN TO THE CENTER. THE CONTACT MANUALLY RETURNED THE WHEEL BACK TO CENTER. THE VEHICLE WAS PREVIOUSLY REPAIRED AT SOUTH HAVEN CHEVROLET BUICK GMC (10159 M-140 SOUTH HAVEN MI 49090, (269)906-9558), AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE CONTACT WAS INFORMED THAT THE RECALL REPAIR WAS A ONE TIME FREE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

02/17/2020
Components: STEERING
Incident Date: 02/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V59S******
Summary

THE VEHICLE HAS STARTED LOSING POWER STEERING AT LOW SPEEDS INTERMITTENTLY. IN RESEARCHING THE PROBLEM, A RECALL ON THE ELECTRONIC POWER STEERING FOR THIS 2009 HHR WAS FOUND. IN ADDITION, I FOUND THAT GM ISSUED A BULLETIN (14119) UNDER RECALL N140115, STATING THAT FOR MODEL YEAR 2006-2008 AND EARLY PRODUCTION 2009 HHRS, TO PROVIDE EPS MOTOR REPLACEMENT FOR THE LIFE OF THE VEHICLE. SINCE I HAVE NOT HAD THIS VEHICLE SINCE 2009, I CONTACTED THE DEALERSHIP TO LOOK UP THE RECALL HISTORY AND FOUND THE EPS MOTOR WAS REPLACED ONCE ALREADY. HOWEVER, THIS LATE 2008 PRODUCTION/MID-2009 DELIVERY HHR IS LOSING POWER STEERING AT LOW SPEEDS AGAIN. WHILE MYSELF AND TEENAGE DAUGHTER HAVE DRIVEN IT ON THE ROAD. THE DEALERSHIP COULD GET NO DIAGNOSTIC CODE OF THIS AND HAS TOLD ME THERE IS NO OPEN RECALL ON THIS VEHICLE AND WE ARE RESPONSIBLE FOR PAYING FOR THE MOTOR REPLACEMENT. I AM VERY DISTURBED THAT THIS PROBLEM 1. GENERATES NO CODE, 2. IS BEING UNACKNOWLEDGED BY GM, AND 3. SEEMS TO BE AN ON-GOING THREAT TO SAFETY FOR MANY HHR DRIVERS. GM HAS MADE A MISTAKE IN NOT INCLUDING MY MAKE/MODEL (OR SO IT SEEMS) IN THE BULLETIN PERTAINING TO REPLACING THE EPS MOTOR FOR LIFE AND IS FAILING TO ACKNOWLEDGE THAT THEY MAY HAVE ADDITIONAL VEHICLES ON THE ROAD NEEDING TO BE SERVICED, ESPECIALLY WHEN THE DRIVER STATES THERE IS A PROBLEM POSING A SERIOUS SAFETY CONCERN. NOTE, THE PRODUCTION OF MY HHR BEING IN 2008, DELIVERED IN 2009 AND FAILURE BY GM TO ACKNOWLEDGE UNDER BULLETIN 14119.

02/09/2020
Components: UNKNOWN OR OTHER
Incident Date: 02/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B99S******
Summary

COOLANT RUNNING HOT I JUST GETTING THIS CAR A WEEK AGO AND IT STARTED RUNNING HOT

12/21/2019
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V59S******
Summary

THE SERVICE ECS DOES NOT GO OFF. THEIRFOR THE CAR WILL NOT GO UNLESS THE ROADS ARE COMPLETELY FREE OF SNOW AND ICE. THE CAR JUST SITS AND SPINS. TRACTION CONTROL LIGHT ON CONSTANTLY .CAN NOT DRIVE CAR IN WINTER MONTHS

10/24/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 10/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V09S******
Summary

WHILE DRIVING THE ESC CAME ON THEN IT SAID SERVICE ESC THEN THE CAR CUT OFF AND WOULDN'T START EVERYTHING JUST LOCKED UP WHILE ON THE ROAD

10/18/2019
Components: STEERING,SEAT BELTS,SERVICE BRAKES
Incident Date: 04/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B39S******
Summary

I HAVE HAD MY HHR 2009 FOR A YEAR NOW AND I'VE CHANGED THE BRAKES TWICE WITHIN TWO WEEKS..THE FIRST SET WAS STILL NEW BUT IT KEPT MAKING GRINDING NOISES AND ROARING NOISES WHEN I PRESS DOWN ON BRAKES... MY STEERING WHEEL SHAKES LIKE CRAZY I REALLY DO LOVE MY CAR AND I WANNA GET THE PROBLEM RESOLVED ASAP.

10/15/2019
Components: STEERING,SUSPENSION
Incident Date: 10/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA73X19S******
Summary

HAVE OWNED 1- 2008 & 1-2009 HHR SS WITH 2.0L TURBO CHARGER AND MANUAL 5 SPEED TRANS,AND RIGHT AT 100,000 MILES THE FRONT SUSPENSION MAKES A HORRENDOUS NOISE LIKE THE FRONT SUSPENSION IS GOING FALL OUT FROM UNDER IT WHEN HITTING SMALL BUMPS . ALSO IF YOU MOVE THE STEERING WHEEL BACK AND FORTH IT WILL MAKE A VERY SIMILAR NOISE. THE 2008 GOT TOTALED FROM A LADY PULLING OUT IN FRONT OF ME HAD CHANGED THE SWAY BAR END LINKS PRIOR TO ACCIDENT MADE NO CHANGE. MEETING THE SAME MILEAGE ON THE 2009 AND ALREADY MAKING THE SAME EXACT NOISE . ALMOST AFRAID TO DRIVE IT ON THE FREEWAY FOR FEARING OF LOOSING THE STEERING AND KILLING ANYONE. I HAVE READ UP ON THIS CONCERN AND HAVE SEEN ALOT OF PEOPLE WITH SAME NOISE AND HAVE SPENT 1,000S OF DOLLARS AND NOISE STILL THERE. YOU WOULD THINK SOMEONE WOULD HAVE BEEN ABLE TO CORRECT THE PROBLEM BEFORE THERE ARE DEATHS INVOLVED BUT EVEN THE DEALERSHIP CAN'T FIND THE FIX. REALLY FEEL LIKE THIS SHOULD BE INVESTIGATED AT ONCE, CAN'T BELIEVE THAT THERE HASN'T BEEN A RECALL DONE YET.

10/09/2019
Components: SEATS
Incident Date: 10/01/2018
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNED A 2009 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE THAT CUT HIM OFF ON THE ROADWAY. THE CONTACT'S CHILD, WHO WAS SECURED IN HIS CHILD SEAT, WAS INJURED WHEN THE REAR SEAT RELEASE LEVER FAILED. THE CHILD SEAT MOVED FORWARD AND THE CHILD STRUCK HIS HEAD. THE CHILD SUFFERED A CONTUSION, BUT NO OTHER INJURIES. THE DRIVER, THE CHILD IN THE CHILD SEAT, AND TWO OTHER PASSENGERS IN THE VEHICLE SUSTAINED MINOR INJURIES. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND TAKEN TO AN UNKNOWN LOCATION. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

09/16/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B09S******
Summary

WHEN I TURNED OFF MY CAR RECENTLY, I COULD SMELL GASOLINE. I COULD ALSO SMELL IT WHEN THE AIR CONDITIONING WAS ON. I TOOK MY HHR TO HERITAGE CHEVROLET, AND THEY POINTED OUT THAT TWO FUEL LINES WERE RUSTED THROUGH AND I WAS DRIVING MY CAR UNDER DANGEROUS CIRCUMSTANCES...SOME OF THE GASOLINE WAS LEAKING CLOSE TO THE MUFFLER. MY SERVICE AGENT SAID A FIRE COULD HAVE EASILY STARTED. THE MECHANIC REPLACED MY FUEL LINES, AND THEN TOLD ME THAT HE HAS HAD TO REPLACE FUEL LINES IN OTHER CHEVY HHR'S AND CHEVY COLBALTS. AT NO TIME HAS GM EVER NOTIFIED ME THAT MY FUEL LINES CAN RUST THROUGH, AND THAT OTHER CARS HAVE HAD THE SAME ISSUE: HHR OR COBALT. HOWEVER, THIS DANGEROUS RUSTING HAS OCCURRED IN OTHERS. I WENT ONLINE AND FOUND OUT THAT OTHERS HAVE EXPERIENCED RUSTED FUEL LINES, AND SOME HAVE ATTEMPTED TO REPLACE THE LINES THEMSELVES. A RECALL SHOULD HAVE BEEN ISSUED. HOPEFULLY NO ONE WILL DIE IN A TRAGIC FIRE CAUSED BY GAS LEAKS. I COULD SMELL THE GASOLINE BOTH WHEN DRIVING (ESPECIALLY WITH THE AIR CONDITIONING ON, AND WHEN USING THE KEY TO TURN THE CAR OFF. HOWEVER, WHEN LOOKING UNDERNEATH THE CAR, I DID NOT DETECT GAS LEAKING FROM UNDERNEATH, AND I BELIEVE THIS WAS A SLOW LEAK, BECAUSE MY GAS GAUGE DID NOT SHOW A DRAMATIC LOSS OF GAS. I HAVE WRITTEN A LETTER OF CONCERN TO THE CHAIRWOMAN AND CEO OF GENERAL MOTORS.

07/03/2019
Components: ELECTRICAL SYSTEM,STRUCTURE,SEATS
Incident Date: 06/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B19S******
Summary

CHEVROLET HHR 2009, DOORS MECHANISM. DOOR LATCHES STOP WORKING AND CAN OPEN AT A TURN OR WHILE DRIVING. OR LATCH CAN LOCK YOU IN UNABLE TO GET OUT OF VEHICLE IN AN ACCIDENT AND OR EMERGENCY. I WAS DRIVING HOME AND BACK DOOR FLEW WIDE OPEN I HAD NOT OPENED IT AT ALL BUT WHEN DOORS LOCK AND OPEN THEY ALL DO SO THE BACK LATCH OPENED NEVER CLOSING UNAWARE OF THIS THE DOOR FLEW OPEN ALMOST CAUSING AN ACCIDENT AT AN INTERSECTION.

06/25/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V29S******
Summary

I CAN TRY TO SEND PHOTOS AND DOCUMENTATION ONCE I GET THEM FROM THE MECHANIC. FUEL LINES RUSTED CREATING LEAKS. HAVE READ SEVERAL OTHER CUSTOMER COMPLAINTS NOTING THE DESIGN AND MATERIALS TO BE THE CAUSE. MY VEHICLE JUST HAS 81,000 MILES ON IT. I AM 69 YEARS OLD AND HAVE NEVER HAD THIS HAPPEN IN ANY VEHICLE NTHAT I HAVE OWNED INCLUDING VEHICLES THAT HAVE HAD OVER 140,000 MILES ON THEM. THE DANGER THIS FAULTLY DESIGN HAS CREATED FOR CAR OWNERS AS WELL AS OTHERS DRIVERS IN THEIR PROXIMITY NEEDS TO BE ADDRESSED AND CORRECTED NOW. I AM DISABED AND HAVE CARRIED OXYGEN TANKS IN MY CAR AND WILL NEED TO IN THE FUTURE INCREASING THE DANGER BY THIS DEFECT. THIS IS A SAGETYHAZARD TO EVERY HHR OWNER AND NEARBY TRAFFIC. I DO NOT UNDERSTAND WHY GM IS NOT CORRECTING THIS BEFORE THERE ARE TRAGEDIES WHEN THEY HAVE BEEN MADE AWARE THAT THE PROBLEM IS THEIR RESPONSIBILITY AND THEY SHOULD BE COVERING THE COSTLY REPAIR OF THE DANGEROUS FLAW IN THEIR DESIGN.

04/24/2019
Components: POWER TRAIN
Incident Date: 04/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B39S******
Summary

I CAN'T DRIVE MY CAR BECAUSE THE TRANSMISSION SHIFTS HARD AND IS DANGEROUS BECAUSE THE SPEED IS FAST THE SLOW PLUS IT JUST ABOUT BREAKS MY NECK WHEN IT SHIFTS. IT WAS ABOUT A DAY OR TWO WHEN I FINALLY NOTICED IT. I ONLY DROVE IT ABOUT ONE MILE. MY CAR ONLY HAS 47,942 MI. ON IT AND GM ISN'T HELPING.

03/05/2019
Components: AIR BAGS
Incident Date: 02/25/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNCA13B99S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE DRIVER FRONTAL AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHEST, LOWER BACK, AND MIGRAINE HEADACHES. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 194,255. *JS

02/28/2019
Components: AIR BAGS,SEAT BELTS
Incident Date: 02/25/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNCA13B99S******
Summary

TAKATA RECALL ON FEB,25/2019 I WAS I WAS TRAVELING 95 NORTH TO CHESTERFIELD TO GET ON CHIPPENHAM PARKWAY AND I WAS IN A CAR ACCIDENT WITH MY 2009 HHR I HIT A ANOTHER CAR FROM BEHIND AND MY HOOD ON MY HHR WAS TORN BACK SO BAD IT WOULD NOT OPEN ,THE AIRBAG DID DEPLOY I WAS GOING ABOUT 30 MPH WHEN THE PERSON IN FRONT ME CAME TO A COMPLETE STOP. AND I SLAMMED ON BRAKES I HAVE TO SEE A I HAVE TO SEE A DOCTOR NOW.

01/03/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13BX9S******
Summary

ONE MORE HHR THAT HAS A RUSTED FUEL LINE, THE CAR HAS 128XX MILES ON IT WHEN WE NOTICED A GAS SMELL. WHEN INQUIRING WHAT THE SMELL WAS I FOUND IT WAS LEAKING UNDER THE BACK DRIVE SIDE DOOR IN FRONT OF THE REAR WHEEL. I LOOKED ONLINE TO FIND THE FIX, BUT FOUND MANY COMPLAINTS THAT THIS CARS ARE LEAKING GAS DUE TO POOR DESIGN AND FAULTY PARTS. CALLED GM AND ASKED FOR HELP. THEY WERE RUDE AND SAID THE CAR IS OLD AND PAST WARRANTY. WELL I HAVE HAD MANY VEHICLES AND NONE OF THEM EVER LEAKED GAS. WHEN I ASKED THE REP, DO YOU KNOW WHAT GAS DOES? HE IGNORED THE QUESTION AND STARTED TO READ FORM HIS SCRIPT. SPOKE TO THE SUPERVISOR SAME THING UNWILLING TO LISTEN TO REASON AND PAY FOR THE REPAIRS. BROUGHT THE CAR TO THE DEALER. ALMOST THE SAME DEAL UNDERSTANDING BUT AGAIN UNWILLING TO HELP WITH FIXING. AFTER A BATTLE. WE GAVE IN AND HAD THE DEALER FIX IT. CONVENIENTLY THE TECH CUT THE GAS LINE WHERE IT WAS LEAKING. THE BILL CAME TO $795. GM NEEDS TO ADDRESS THIS ISSUES. THIS IS LIFE THREATENING. GM NEEDS TO RECALL THESE CARS AND MAKE IT RIGHT.THERE HAVE BEEN RECALLS ON AIR BAGS, WELL WHAT GOOD ARE THE AIR BAGS IF THE CAR BLOWS UP.

12/27/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23BX9S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHEN THE DRIVER'S DOOR WAS OPENED, A VERY STRONG ODOR OF FUEL WAS NOTICED INSIDE THE CABIN APPROXIMATELY FOUR DAYS AGO. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 166,571.

12/26/2018
Components: AIR BAGS
Incident Date: 04/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GCCA85B09S******
Summary

FOR APPROXIMATELY 6 MONTHS WHEN I START MY 2009 CHEVY HHR PANEL, THE AIR BAG WARNING LIGHT COMES ON. IT DOES NOT GO OUT WHILE DRIVING. THE WARNING LIGHT DOES NOT ALWAYS COME ON AS IT IS AN INTERMITTENT ISSUE. IT ONLY COMES ON AT STARTING NEVER WHILE DRIVING. I AM VERY CONCERN THAT THE AIR BAG IS NOT OPERATING PROPERLY. I FOUND THAT GM DID A LIMITED RECALL ON A CONNECTOR. MY VEHICLE DID NOT COME UP FOR A RECALL.

11/22/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B69S******
Summary

I WAS NOTICING WHEN I EXITED THE CAR A VERY STRONG FUEL SMELL COMING FROM THE DRIVERS SIDE. UPON LOOKING UNDER THE CAR I NOTICED A PUDDLE OF FUEL UNDER THE CAR AND IT IS CONSTANTLY DRIPPING. THE CAR HAS 90,000 MILES AND I STILL OWE MONEY ON IT!

11/10/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 11/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B19S******
Summary

MY 2009 HHR HAS A PROBLEM WITH THE SHIFT GEAR STICKING AND NOT RELEASING TO PUT IT IN DRIVE OR REVERSE ALSO I BET PROBLEMS WHERE THE CAR IS REVVING UP WHILE DRIVING AND THEN JERKS LIKE SOMEONE IS HITTING IT FROM BEHIND I TOOK IT INTO BACHMAN CHEVROLET TO HAVE IT FIXED AND THEY SAID IT WAS FIXED IT IS NOW DOING THE SAME PROBLEM AGAIN I'M AFRAID I'M GOING TO BE HIT WHILE DRIVING WHEN IT STARTS JERKING AND HESITATING AND THE ENGINE IS REVVING WHILE IN DRIVE NOT SURE WHAT IS GOING ON WHILE I'M DRIVING.

11/10/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 11/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B19S******
Summary

2009 CHEVY HHR HAD PROBLEMS WITH STICK GEAR STUCK AND WILL NOT MOVE ON POSITION TO DR OR REV FOR SEVERAL MINUTES. CAR HAS BEEN HESITATING AND RACING TO THEN JERKS LIKE I'M BEING HIT. HAPPENS EVERYONE I PRESS ON THE GAS . I TOOK IT INTO BAUCHMAN CHEVROLET TO HAVE SERVICED AND WAS TOLD IT WAS FIXED 2 WEEKS LATER IT IS DOING IT AGAIN. IT ALMOST CAUSED A REAR END DUE TO HESITATION. I NEED TO GET THIS FIXED BY DEALERSHIP. OTHERS HAVE REPORTED SAME ISSUES .

10/02/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13BX9S******
Summary

THE FUEL LINES ARE LEAKING NEAR THE RIGHT REAR TIRE. UPON INSPECTION BY A CERTIFIED MECHANIC IT WAS DISCOVERED THAT BOTH LINES ARE LEAKING. FROM EXPERIENCE AFTER CHANGING NUMEROUS THIS IS A FLAW WITH BOTH GM'S DESIGN AS WELL AS PARTS CHOICE. THE LINES ARE RUN CLOSE TO EXHAUST SYSTEMS. TO PREVENT POTENTIAL PROBLEMS GM WRAPPER THE LINES IN HEAT INSULATION FABRIC. THIS FABRIC IS HOLDING MOISTURE WHEN IT GETS DAMP PROMOTING ACCELERATED RUST ISSUES. GAS LINE MATERIAL ITSELF APPEARS TO BE MILD STEEL AND NOT STAINLESS. SO THE DESIGN WAS BAD WHEN FUEL LINES WERE RUN IN CLOSE PROXIMITY TO EXHAUST SYSTEMS AND SUB-PAR MATERIALS WERE USED. THOUSANDS OF EXAMPLES OF THIS PROBLEM ARE AVAILABLE ON THE INTERNET, GOOGLING "HHR FUEL LINE LEAK PROBLEM REAR TIRE" RETURNS 549,000 RESULTS.

09/25/2018
Components: AIR BAGS,TIRES
Incident Date: 09/24/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR EQUIPPED WITH COOPER ULTRA TOURING HT TIRES (NA). WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR DRIVER'S SIDE TIRE BLEW OUT. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND THE TIRE PRESSURE MONITORING SYSTEM INDICATED THAT THE TIRE PRESSURE WAS DECREASING. IN ADDITION, THERE WAS A RECURRING FAILURE OF TREAD SEPARATION WITH THE REPLACEMENT TIRES OVER THE COURSE OF TWO MONTHS. A DEALER WAS NOT MADE AWARE OF THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES THROUGH SEVERAL VOICE MESSAGES BY THE CONTACT. THE TIRE SIZE, DOT NUMBER, VIN, AND TIRE FAILURE MILEAGE WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

09/08/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V99S******
Summary

ON SEPTEMBER 6, 2018 ON HIGHWAY GOING TO WORK. I GOT THERE PARK MY VEHICLE NOTICED A STRONG GAS ODOR. GENTLEMAN IN HIS CAR SMELL IT AS WELL LOOK SAW I HAD A GAS LEAK FROM THE LEFT REAR. TOOK IT TO BE CHECKED OUT WAS INFORMED RUSTED GAS LINE. I ONLY HAD THE VEHICLE FOR 9MONTHS AND I CHECKED FOR RECALLS ONLY READING COMPLAINTS WITH THE SAME ISSUES BUT NOT BEING RECALLED I WAS TOLD THIS A FIRE HAZARD!!

09/06/2018
Components: POWER TRAIN,AIR BAGS,VEHICLE SPEED CONTROL
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNDA23P66S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE FAILED TO ACCELERATE AND REMAINED IN FIRST GEAR. IN ADDITION, THE AIR BAG, TRACTION CONTROL, AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS SERVICED PER MANUFACTURER RECALL NUMBER: 08016. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN AIR BAG FAILURE. THE VEHICLE WAS REPAIRED, BUT THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME SYMPTOMS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 191,000.

09/01/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23BX9S******
Summary

FUEL LINES RUSTED OUT CAUSING A FUEL LEAK. NOTE: DATE GIVEN IS DATE DIAGNOSED BY MECHANIC. MECHANIC NOTED, IT'S BEEN RUSTED FOR A WHILE.

08/30/2018
Components: UNKNOWN OR OTHER
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B79S******
Summary

TURN SIGNAL DOES NOT TURN OFF BY RETURNING TO ORIGINAL POSITION. I HAVE TO MANUALLY TURN IT OFF EVERY TIME. IF I DO NOT USE IT, AFTER I TURN THE CORNER, IT CLICKS LIKE IT WANTS TO TURN ITSELF OFF. THIS HAS BEEN HAPPENING FOR 5 YEARS.

08/30/2018
Components: AIR BAGS
Incident Date: 08/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B49S******
Summary

MY AIRBAG LIGHT KEEPS COMING ON AND OFF TO GET SERVICED. MY WARRANTY IS RAN OUT SO I DON'T HAVE THE MONEY TO GET IT FIXED. WHAT CAN I DO?

08/24/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B99S******
Summary

WAS GETTING SERVICED AND WAS INFORMED THAT FUEL LINES WERE ALL RUSTED OUT AND LEAKING VERY BAD. IS GM DOING ANYTHING ABOUT THIS???FIRE HAZARD

08/21/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA73X595******
Summary

THE FUEL LINE FROM THE FUEL TANK TO THE ENGINE BENDS AROUND BY THE WHEEL AND APPARENTLY RUBS WITH EVERYDAY DRIVING. EVENTUALLY IT RUBBED A HOLE IN THE FUEL LINE. I NOTICED IT AFTER I PARKED THE CAR AND COULD SEE FUEL DRIPPING IN FRONT OF THE REAR WHEEL. THE LINE FROM FRONT TO BACK OF THE CAR IS A SINGLE PIECE AND COST SOMETHING LIKE $700 FOR THE LINE ALONE. (STUPID) INSTEAD OF REPLACING THE LINE I HAD A RUBBER FUEL LINE CLAMPPED TO THE LINE AS A TEMPERARY FIX. AFTER TALKING TO A CHEVY DEALERSHIP AND A MECHANIC AT TIRE DISCOUNTERS, I WAS TOLD BY BOTH PLACES THAT THIS IS A COMMON PROBLEM. BOTH LOCATIONS SAID THAT THEY GET HHR'S WITH THIS PROBLEM OFTEN. THIS NEEDS TO BE ON A RECALL LIST. THIS SERVICE WAS DONE ON JANUARY 25, 2017 AND THE COST FOR THE FIX WAS $232. THANK YOU FOR YOUR TIME.

07/30/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V99S******
Summary

RUSTED FUEL LINE AT 127,000 MILES WITH GAS LEAKING. I NOTICED A STRONG GAS SMELL FROM THE DRIVER SIDE PASSENGER AREA WHEN OUTSIDE OF THE VEHICLE WHEN PARKED. AFTER RESEARCHING FOUND THIS TO BE A KNOWN ISSUE. THE FUEL LINE IS NOT MADE OUT OF STAINLESS STEEL AND THEREFOR RUSTS OUT IN AREAS OF THE COUNTRY THAT USE SALT ON THE ROADS IN WINTER. HUGE SAFETY CONCERN. SPOKE WITH GM AND RECEIVED NO COMPENSATION FOR SUB-PAR PARTS USED FOR FUEL LINE ON THIS VEHICLE WHEN MANUFACTURED.

07/17/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 07/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B49S******
Summary

FOR THE LAST MONTH MY ELECTRICAL SYSTEM HAS BEEN GOING HAYWIRE, ALL OF A SUDDEN ALL MY GAUGES START FLUCTUATING AND ALL SERVICE INDICATOR LIGHTS WILL COME ON AND AFTER THE CAR IS OFF FOR A WHILE ALL WARNING LIGHTS WILL GO OFF. THIS MORNING ON MY WAY TO WORK MY SECURITY LOCK AND ESC WARNING LIGHTS CAME ON AND WHEN I STOP AND START TO GO AGAIN THE CAR FEELS LIKE IT IS GETTING HIT FROM BEHIND. MY TWO REAR WINDOWS NO LONGER WORK, FRONT PASSENGER DOOR WILL NOT UNLOCK AUTOMATICALLY AND DRIVER DOOR HANDLE IS BROKEN. I HAVE SEEN A LOT OF ELECTRICAL ISSUES ON THIS SITE, YET THERE HAVE BEEN NO RECALLS. WHAT IS GOING ON??

07/07/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/20/2018
Crash: No
Fire: No
Summary

THE FUEL LINES ARE RUSTING AND HAVE BEGUN TO LEAK GASOLINE. LEAK OCCURS WHILE STATIONARY AND WHILE DRIVING

06/25/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA73X29S******
Summary

STARTED SMELLING RAW GASOLINE WHEN DRIVING AND STATIONARY... DISCOVERED FUEL LINE LEAKING/SEEPING GAS ON DRIVER SIDE IN FRONT OF REAR TIRE, ABOVE THE HOT EXHAUST. FUEL TANK STRAPS ARE ALSO RUSTED. THIS IS VERY COMMON IN HHR AND COBALT - NEED TO RECALL BEFORE SOMEONE DIES IN A CAR FIRE! NOTE: IT CAN BE SEEN IN THE ATTACHED PHOTO - THE DISCOLORATION OF THE METAL IS FROM IT BEING SATURATED IN GASOLINE.

06/18/2018
Components: STEERING
Incident Date: 04/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B19S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING 35 MPH, THE POWER STEERING ASSIST FAILED TO OPERATE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED; BUT NOT THE EPS INDICATOR. THE VEHICLE WAS TAKEN TO JENNINGS BEARDSTOWN CHEVROLET, BUICK, GMC (61 PLAZA DR., BEARDSTOWN, IL 62618, (217) 323-2322), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,278.

06/15/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 04/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B19S******
Summary

CAR WHEN STOPPING BEGAN TO RUN ROUGH. AFTER ENGINE LIGHT CAME ON. WENT OFF DAY LATER. HAD OIL CHANGED THEN THE ABS TRACK LIGHT AND BRAKE LIGHT CAME ON. MESSAGES: SERVICE TRACKING AND ESC. HAD DIAGNOSED . NO ONE SO FAR HAS BEEN ABLE TO FIGURE OUT PROBLEM. CODE CO550 WAS READ BUT NO SPECIFIC PROBLEM CODE SHOWS UP. THERE IS NO END TO EXPENSE TO CORRECTLY DIAGNOSE PROBLEM. GM HAS ON LINE SIMILAR PROBLEMS WITH MALIBU AND EQUINOX. BUT NOT 2009 HHR. THEY SHOULD BE ABLE TO ASSIST FIXING THIS PROBLEM. IF CAR NO FIXED WILL NOT PASS INSPECTION. IT COULD COST UPWARDS OF 800 DOLLARS BEFORE IT CAN BE FIGURED OUT. GM SHOUD KNOW THE PROBLEM CAUSE AND HELP OUT. THIS CAR WAS MADE IN MEXICO. COULD THIS BE THE PROBLEM?

03/12/2018
Components: AIR BAGS
Incident Date: 03/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B09S******
Summary

SERVICE AIRBAGS DETECTION COMES ON THE DASH BUT IT DOESN'T SAY DRIVERS OR PASSENGER COULD THIS POSSIBLY DEFLATE WHILE DRIVING? DEALERSHIPS SAYS NO RECALL

02/21/2018
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA33B89S******
Summary

WHEN THE CAR HAD LESS THAN 36,000 MILES ALL OF THE SPEAKERS BLEW OUT AT THE SAME TIME.THE DEALER REPLACED THEM UNDER WARRANTY NOW AT 84,000 MILES THEY HAVE BLOWN AGAIN. I DO NOT PLAY THE RADIO LOUD, SO THAT IS NOT THE THE PROBLEM. I HAVE TALKED TO A CAR RADIO TECH, AND HE SAYS THAT HHRS HAVE A BIG PROBLEM WITH THIS.IF THIS IS THAT BIG OF A PROBLEM SHOULDN'T THEIR BE SOME TYPE OF WARRANTY ON THIS. BOTH TIMES THIS HAPPENS I WAS JUST GOING DOWN THE ROAD LISTING TO THE RADIO WHEN THE VOLUME JUST DROPPED TO ALMOST NOTHING. .

01/24/2018
Components: FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B29S******
Summary

THE GAS LINE IS RUSTED AND LEAKING. THERE IS A STRONG ODOR OF GASOLINE AT THE REAR DRIVERS SIDE TIRE OF MY CAR. IT LEAVES A FUEL ON MY DRIVEWAY

01/16/2018
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 12/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA63X39S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING AT AN UNSPECIFIED RATE OF SPEED, THE CURTAIN AIR BAGS DEPLOYED WITH FORCE ON THE DRIVER'S AND FRONT PASSENGER SIDES. THE DRIVER'S HEARING WAS IMPACTED FOR DAYS AFTER THE AIR BAG DEPLOYMENT. A HEAD INJURY WAS SUSTAINED AND THE AIR BAGS HAD TO BE MANEUVERED FOR THE DRIVER TO EXIT THE VEHICLE. MEDICAL TREATMENT WAS NOT RECEIVED. THE VEHICLE WAS NOT DIAGNOSED; HOWEVER, OURISMAN CHEVROLET OF BOWIE (16610 GOVERNOR BRIDGE RD, BOWIE, MD 20716, (301) 262-7600) WAS CONTACTED. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS TO INVESTIGATE THE FAILURE TO DETERMINE WHAT CAUSED THE AIR BAGS TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT AND THE DRIVER WERE WAITING FOR A RESPONSE FROM THE MANUFACTURER PERTAINING TO THE FAILURE AND TO ADDRESS NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

01/10/2018
Components: STEERING,VEHICLE SPEED CONTROL
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B09S******
Summary

THE CAR LOST SOME STEERING AND SPEED ALL HAPPENED WHILE I WAS DRIVING THE CAR.

11/21/2017
Components: AIR BAGS,SEAT BELTS
Incident Date: 11/14/2017
Crash: No
Fire: No
Summary

AIR BAG LIGHT CAME ON WHICH EFFECTS THE SEAT BELT

11/18/2017
Components: STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B09S******
Summary

THE VAR JERKS WHEN IT REACHES GEAR CHANGES AND MAKES IT HARDER TO STEER AND THE CHECK ENGIN LIGHT STAYS ON. SHOWS ERROR CODE U0101

11/16/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B69S******
Summary

APRIL OF 2017 THE FUEL LINES OF MY HHR RUSTED AND I HAD THEM REPLACED. NOVEMBER OF 2017 PLASTIC FUEL LINE CONNECTOR THAT CONNECTS FUEL LINE TO FUEL TANK FAILED . WHILE DRIVING HOME THROUGH THE CITY OF LANCASTER I SMELLED GAS . I PULLED INTO A PARKING LOT TO INSPECT AND I OBSERVED GAS LEAKING FROM THE TANK. GAS LEAKED OUT WHILE I WAS PARKED AT A STORE. THE FIRE DEPARTMENT AND HAZMAT HAD TO BE CALLED TO CLEAN UP SPILLED GAS. I HAD THE CAR TOWED TO MY MECHANIC . HE REPORTED TO ME THAT THE PLASTIC PART (22719582) FAILED. HE HAS BEEN TRYING TO FIND A PART AND HE REPORTS TO ME THAT THE PART IS UNAVAILABLE. HE THINKS MANY OTHER HHR'S ARE EXPERIENCING THE SAME PROBLEM. WHILE RESEARCHING THE PROBLEM ON LINE I DISCOVERED MANY OTHER HHR'S HAD SIMILAR PROBLEMS WITH THE FUEL LINE.

11/15/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B69S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING, THE FUEL LINE SEPARATED AND THERE WAS AN ABNORMAL ODOR OF FUEL. THE VEHICLE WAS TOWED TO A LOCAL DEALER (GRAYBILL BROS 1459 BEAVER VALLEY PIKE, REFTON, PA 17568) WHERE IT WAS DIAGNOSED THAT THE FUEL LINE/LOCKING CLIPS FAILED. THE CONTACT WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.

11/13/2017
Components: SERVICE BRAKES
Incident Date: 09/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA63X69S******
Summary

AFTER SITTING OVERNIGHT THE VEHICLE HAS A HARD PEDAL AND WOULD NOT STOP. IT APPEARED TO BE FROM THE BOOSTER NOT HOLDING THE VACUUM. THERE WAS A BULITEN #09-05-22-001A THAT ADDRESSES THIS ISSUE BUT IT REQUIRES AN ADDITIONAL VACUUM PUMP TO BE ADDED TO THE VEHICLE THAT WAS NOT IN THE ORIGINAL DESIGN. I FEEL THIS SHOULD BE COVERED BY GM AND NOT THE CUSTOMER SINCE IT REQUIRES A NEW ADDITIONAL PART TO ADDRESS THE ISSUE AND WAS NOT DUE TO NORMAL WEAR AND TEAR ON THE VEHICLE.

11/06/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B49S******
Summary

GAS LINES EXITING THE FUEL TANK RUN THROUGH A FLEXIBLE HEAT SHIELD AS THEY RUN PAST THE LEFT REAR WHEEL TO THE BOTTOM OF THE CAR (PRIOR TO RUNNING UP TO THE ENGINE). THE FUEL LINES IN THE FLEXIBLE HEAT SHIELD HAVE SIGNIFICANT RUN AND HAVE STARTED TO LEAK FUEL. THIS FUEL POOLS UNDER THE CAR WHEN STATIONARY AND SPRAYS ONTO THE EXHAUST SYSTEM WHILE IN TRANSIT. THIS WAS NOT A SUDDEN EVENT, THE RUST HAS OCCURRED OVER TIME, HOWEVER IS NOT DETECTABLE DURING ROUTINE INSPECTION DUE TO THE HEAT SHIELD. THIS INCIDENT WAS NOTICED DUE TO THE GAS FUMES WHICH COLLECTED IN THE CAR DURING A START-UP. THERE WAS NO OTHER INDICATION UNTIL THE FUMES WERE INVESTIGATED.

09/06/2017
Components: STRUCTURE
Incident Date: 08/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23BX9S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT NOTICED WATER LEAKING FROM THE ROOF OF THE VEHICLE EACH TIME IT RAINED. THE LOCATION ON THE ROOF WHERE THE WATER WAS ENTERING COULD NOT BE DETERMINED. AS A RESULT, WATER SURROUNDED THE INTERIOR OF THE VEHICLE AROUND THE AIR BAGS AND ON THE FLOORBOARD. THE CONTACT STATED THAT THE ELECTRICAL POWER SEATS AND THE POWER WINDOWS FAILED TO OPERATE AND THE WATER SHORTENED OUT THE RADIO. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.

09/05/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 08/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B09S******
Summary

ONE NIGHT AFTER WORK I GOT INTO MY CAR AND HAD NO HEADLIGHTS AFTER HAVING BULB CHANGED THREE TIMES!!! THIS CAR HAS COST ME MORE MONEY THEN ANY CAR I HAVE EVER OWNED AND THERE'S NOT EVEN 100000 MILES ON IT THE WHOLE CAR SHOULD BE RECALLED

08/28/2017
Components: STEERING
Incident Date: 08/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B89S******
Summary

THE STEERING WHEEL TURNS TO RIGHT BY ITSELF WHILE DRIVING SLOW. I HAVE TO HOLD THE STEERING WHILE REAL TIGHT AND FIRM TO STOP IT FROM TURNING RIGHT. ON AUG 26 2017 AT 5PM, I WAS READY TO MAKE A SLIGHT RIGHT TURN, BUT THE STEERING WHEEL TOOK CONTROL OVER ME, THE CAR TURNED RIGHT BY ITSELF BEFORE I TURNED THE STEERING WHEEL. THIS MORNING WHILE DRIVING IN SLOW TRAFFIC, THE STEERING WHEEL TURNED TOWARDS RIGHT, I HAD PUT STRENGTH AND HOLD FIRM AND STRONG WITH MY HANDS ON STEERING WHEEL TO STOP IT FROM TURNING RIGHT BY ITSELF. WHILE DRIVING FAST, I FELT THE STEERING WHEEL VIBRATE TOWARDS RIGHT AND HEARD VIBRATING SOUND...IT COULD BE LIFE THREATENING IF THE STEER WHEEL IS OUT OF CONTROL.

05/17/2017
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA33B89S******
Summary

CHECK ENGINE LIGHT. REDUCED ENGINE POWER. ESC OFF. THIS OCCURRED ON VEHICLE STARTUP AND WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE GOES INTO A LOW POWER MODE AND CANNOT BE DRIVEN MORE THAN FIVE MILES PER HOUR.

01/12/2017
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 11/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B19S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY FOB WOULD INADVERTENTLY FUNCTION WHEN SHE ATTEMPTED TO OPEN THE VEHICLE DOORS. ALSO, THE HYDRAULIC FOR THE HATCHBACK WOULD CAUSE IT TO INDEPENDENTLY OPEN. THE CONTACT HAD TO USE A STICK TO KEEP THE HATCHBACK FROM CLOSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

12/28/2016
Components: STEERING
Incident Date: 12/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B19S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE REVERSING AT A LOW SPEED, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (POWER STEERING). THE FAILURE MILEAGE WAS 91,000.

12/09/2016
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 11/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V19S******
Summary

THE ESC HAS GONE OUT AND THE TURN SIGNALS WORK, BUT NOW I HAVE TO TURN THEM OFF MANUALLY. THE IGNITION HAS BEEN REPLACED TWICE. ONCE WHEN IT WAS NEW BECAUSE THE IGNITION WOULD NOT TURN OFF. THE SECOND TIME WAS A RECALL. THE DIGITAL DISPLAY WHICH INCLUDES THE RADIO, AND INFORMATION SYSTEM TURNS ON AND OFF INTERMITTENTLY.

12/07/2016
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 03/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GCCA85B295******
Summary

APPROX : MARCH 2016 - - 48000 MILES, MY CRUISE CONTROL SYSTEM STOPPED FUNCTIONING COMPLETELY ,WHEN TURNED ON. INDICATOR LIGHT STILL WORKS, RESEARCHING I'VE FOUND A SIMPLE BURNT OUT BRAKE LIGHT BULB MAY BE THE CAUSE FOR THIS DEFECTIVE UNRELATED FAILURE. EITHER WAY I'M NOT SEEING ANY ERROR MESSAGES OR WARNINGS ALERTING ME TO WHAT PROBLEMS I MIGHT REALLY HAVE SO THAT THEY CAN BE ADDRESSED. IF THERE ISN'T A RECALL YET , MAYBE AN INVESTIGATION IS IN ORDER. TIA, L-T-G

12/06/2016
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 12/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B09S******
Summary

DOOR LATCH - DRIVERS SIDE PASSENGER DOOR - FAILED TO ENGAGE - DOOR FLEW OPEN WHILE DRIVING. *TR

11/29/2016
Components: AIR BAGS
Incident Date: 07/29/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONNECTOR MODULE NEEDED TO BE REWIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. THE VIN WAS NOT PROVIDED.

11/01/2016
Components: STEERING
Incident Date: 10/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V79S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHEN THE CONTACT STARTED TO DRIVE THE VEHICLE, THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS NO POWER GOING TO THE STEERING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

10/19/2016
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 10/18/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE ESC WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE SECURITY LOCK WARNING INDICATOR ALSO ILLUMINATED. THE CONTACT HAD TO MAKE MULTIPLE ATTEMPTS OF TURNING THE IGNITION KEY BACK AND FORTH BEFORE THE VEHICLE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

10/07/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/05/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. AFTER ATTEMPTING TO MANUALLY RESTART THE VEHICLE, THE CONTACT STATED THAT THE KEY COULD NOT BE TURNED TO START THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL COULD NOT BE PERFORMED BECAUSE THE TECHNICIAN COULD NOT REMOVE THE IGNITION CYLINDER. THE CONTACT WAS INFORMED THAT, IN ORDER TO REMEDY THE FAILURE, THEY WOULD HAVE TO FRACTURE AND DETACH THE HOUSING AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 138,000. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT PROVIDED.

09/20/2016
Components: ENGINE
Incident Date: 08/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA63X89S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE ENGINE STALLED WHEN ATTEMPTING TO START THE VEHICLE. THE CHECK ENGINE INDICATOR ILLUMINATED WHEN STARTING THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS STRETCHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000. UPDATED 06/05/2017*JS

09/16/2016
Components: AIR BAGS
Incident Date: 08/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B29S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE THE VEHICLE WAS STATIONARY, THE CHECK AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS DIAGNOSED AS NEEDING A NEW PASSENGER SIDE AIR BAG. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 27,000.

08/29/2016
Components: ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 07/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B29S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHEN THE TRACTION CONTROL BUTTON WAS PUSHED, THE VEHICLE ONLY VIBRATED. THE CONTACT STATED THAT THE "SERVICE ESC" INDICATOR REMAINED ILLUMINATED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

07/11/2016
Components: AIR BAGS
Incident Date: 07/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23BX9S******
Summary

AIRBAG LIGHT COMES ON WHEN THE INTERIOR TEMPERATURE RISE, AFTER THE INTERIOR COOL DOWN THE LIGHT GOES OFF. I HAVE TO TURN THE AIR CONDITION ON HIGH TO COOL DOWN THE INTERIOR TEMPERATURE TO GET THE LIGHT TO GO OUT.

06/08/2016
Components: UNKNOWN OR OTHER
Incident Date: 05/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B89S******
Summary

LEFT SIDE REAR WINDOW BLEW UP AND SHATTERED. NEXT, THE REAR WINDSHIELD BLEW UP AND SHATTERED BOTH HAVE BEEN REPLACED, HOWEVER SOMEONE COULD HAVE BEEN INJURED BY THE EXPLODING GLASS SINCE MY CAR WAS FULL OF IT IN BOTH INSTANCES, I HEARD A POP ON THE FIRST ONE WHILE CAR WAS IN MOTION ON A HIGHWAY.MY CAR WAS PARKED (STATIONARY) AT MY RESIDENCE WHEN THE BACK WINDSHIELD EXPLODED. A FRIEND VISITING ME TOLD ME MY BACK WINDSHIELD HAD SHATTERED AND GLASS WAS ON THE GROUND AND INSIDE THE CAR. I HAVE REPAIR INVOICES FOR BOTH REPLACEMENTS.

05/23/2016
Components: POWER TRAIN,WHEELS
Incident Date: 05/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B89S******
Summary

VEHICLE WHILE BEING TAKEN THROUGH AN AUTOMATED CAR WASH WITH ME INSIDE SITTING BEHIND THE STEERING WHEEL, WITH THE TRANSMISSION IN THE NEUTRAL POSITION, AND BOTH OF MY HANDS RESTING ON MY KNEE CAPS, WITH ENGINE RUNNING THE VEHICLE GOES INTO REVERSE BY ITSELF.. THE BACKUP LIGHT ARE ALSO TURNED ON WHEN THIS ACTION OCCURS. THIS SAME ACTION HAVE HAPPENED THREE TIMES AT RANDOM DURING MY LAST NINE VISITS TO THE SAME AUTOMATED CAR WASH. NONE OF THE VEHICLES MOVING FORWARD BEHIND MY VEHICLE HAVE BEEN DAMAGED WHEN THIS ACTION OCCURS.

03/17/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 10/10/2009
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNDA23P96S******
Summary

TL* THE CONTACT OWNED A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A TREE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, A FRACTURED ARM, AND A FRACTURED FEMUR THAT REQUIRED MEDICAL ATTENTION. THE CONTACT ALSO STATED THAT ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE REVERSE GEAR FAILED TO ENGAGE WHEN THE SHIFT SELECTOR WAS PLACED INTO THE REVERSE POSITION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,285.

03/14/2016
Components: EXTERIOR LIGHTING
Incident Date: 09/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23V59S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING 35 MPH, THE DRIVER SIDE HEADLIGHT FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE HEADLIGHT WIRING HARNESS AND BULB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 05/18/16*LJ

03/07/2016
Components: STEERING
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B29S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. SHORTLY AFTER PURCHASING THE VEHICLE, THE MANUFACTURER STATED THAT THE VEHICLE WAS INCLUDED IN FOUR RECALLS. THE CONTACT WAS ADVISED TO HAVE THE VEHICLE RECEIVE THE RECALL REPAIRS DESPITE NO FAILURES OCCURRING. ONCE THE VEHICLE RECEIVED THE RECALL REPAIR FOR THE POWER STEERING AND HAD THE POWER STEERING ASSIST MOTOR REPLACED, THE POWER STEERING FAILED. THE FOLLOWING DAY, WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT PARKED THE VEHICLE AND RESTARTED THE VEHICLE; HOWEVER, THE POWER STEERING WAS STILL INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THE CONTACT THAT THEY WERE ABLE TO REPAIR THE VEHICLE; HOWEVER, THE DIAGNOSTIC RESULTS WERE NOT PROVIDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT WAS UNSURE OF WHAT WAS REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

12/15/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 12/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V19S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING 45 MPH, THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT BECAME ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 119,000.

12/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2015
Crash: No
Fire: Yes
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT START AND A BURNING ODOR WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 26,000.

11/25/2015
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 02/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B79S******
Summary

MY 2009 HHR HAS WHAT IS REFERRED TO AS THE MAY 15, 2014 GM TAIL LIGHT MALFUNCTION. THE MALFUNCTION IS CAUSED FROM FAULTY WIRING AND CAUSES THE BRAKE LIGHTS ILLUMINATE WITHOUT TOUCHING THE BRAKE PEDAL AND THEY REMAIN ON WHILE DRIVING. THIS MALFUNCTION ALSO DISABLES SAFETY FEATURES LIKE ELECTRONIC STABILITY CONTROL ' WHICH TRIES TO CORRECT FOR SKIDS ' AND PANIC BRAKING ASSIST, WHICH IS DESIGNED TO MAKE SURE THE VEHICLE'S FULL BRAKING POWER IS BEING USED IN AN EMERGENCY. IT ALSO DISABLES THE CRUISE CONTROL AND THE TRACTION CONTROL. IN 2014 G.M. SAID IT KNEW OF HUNDREDS OF COMPLAINTS AND 13 ACCIDENTS ASSOCIATED WITH THE PROBLEM. I HAVE HAD SEVERAL NEAR ACCIDENTS AND SEVERAL ISSUES OF ROAD RAGE FROM OTHER DRIVERS SINCE MY HHR BEGAN THE MALFUNCTIONING IN FEBRUARY 2014 WHICH IS WHEN I FIRST CONTACTED GM TO GET IT FIXED. SINCE THEN I HAVE FILED COMPLAINTS WITH THE NHTSA, THE FEDERAL TRADE COMMISSION, THE STATE OF WISCONSIN CONSUMER PROTECTION AGENCY AND GM BUT HAVE NOT YET HAD ANYONE STEP UP AND FIX THE PROBLEM. SINCE THE MALFUNCTION CAUSES THE BCM TO LOSE MEMORY WITH THE BRAKE POSITIONING SENSOR I DID TAKE THE VEHICLE TO A CERTIFIED GM DEALERSHIP AND HAD THEM RE-LEARN THE MEMORY BETWEEN THE TWO. THIS SOLVED THE PROBLEM TEMPORARILY AND LASTED ABOUT TWO MONTHS. I CANNOT AFFORD TO HAVE THIS DONE EVERY TWO MONTH AS A SOLUTION. GM NEEDS TO BE ORDERED TO FIX THE ISSUES CORRECTLY BEFORE SOMEONE IS FATALLY INJURED.

11/20/2015
Components: AIR BAGS,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 10/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B19S******
Summary

I HAVE A 2009 HHR AND I HAVE BEEN HAVING A NUMBER OF PROBLEMS THE ESC AND THE ABS WARNING LIGHTS COME AT LOW SPEEDS AROUND 5 TO 15 MPH AND THE BRAKES MAKE A GROWLING NOISE I DRIVE 80 MILES A DAY BACK AND FORTH TO WORK IN STOP AND GO TRAFFIC ON THE INTERSTATE AND THE TURNPIKE I AM AFRAID I WILL REAR END SOMEBODY OR WORSE I DON'T WANT TO LET MY WIFE DRIVE THE CAR BECAUSE WHEN IT OCCURS SHE MIGHT NOT KNOW ON TO REACT. WHEN I TURN THE CAR OFF AND IT GOES AWAY FOR A WHILE BUT COMES BACK. AND THE SERVICE AIR BAG LIGHT COMES ON FROM TIME TO TIME WHEN IT IS RAINING OR HEAVY DEW I HAD THE RECALL PERFORMED ON THE AIR BAGS AND IT STILL IS HAPPENING THE PASSENGER AIR BAG DISPLAY ON THE DASH WILL COME ON WHEN THERE IS NO ONE SITTING IN THE PASSENGER SEAT. THE SERVICE ABS LIGHT ALSO COMES ON AT THE SAME TIME AS THE ESC AND THE TRACTION CONTROL LIGHT I DON'T FEEL SAFE I HAVE 179,000 MILES ON THE CAR THE ELECTRICAL SYSTEM IN THIS CAR HAS A MAJOR PROBLEM AND IT NEEDS TO BE ADDRESSED BY GM BEFORE MORE PEOPLE ARE HURT OR KILLED AS I HAVE READ IN OTHER COMMENTS I DON'T WANT TO TAKE IT TO THE DEALER AND JUST GO THRU THE REMOVE AND REPLACE TANGO TRYING TO GET LUCKY AND FIX THE PROBLEM OR PLAY CAR DOCTOR AND TREAT THE SYMPTOMS AND NOT ADDRESS THE MALADY

11/18/2015
Components: AIR BAGS
Incident Date: 11/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA22BX95******
Summary

I HAVE FOUND THROUGH RESEARCH THAT THERE HAS BEEN A RECALL PREVIOUSLY DUE TO THE AIRBAG LIGHTS, APPARENTLY THIS WAS NEVER FIXED IN OUR CAR. WE BOUGHT THE CAR THIS PAST DECEMBER. THE LIGHT COMES ON EVEN WHEN NO ONE IS IN THE PASSENGER SEAT AND NOW THE LIGHT AND SYSTEM SAYS THAT WE NEED TO SERVICE THE AIRBAGS.

11/02/2015
Components: STRUCTURE
Incident Date: 10/06/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE STORAGE BIN DOOR WAS BLOCKING HER VIEW. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V444000 (LATCHES, LOCKS, LINKAGES). THE VIN WAS NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE.

10/28/2015
Components: UNKNOWN OR OTHER
Incident Date: 10/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B89S******
Summary

ON OCT 25 2015 AROUND 7:00PM, I PARKED AT PARKING LOT OF HOME DEPOT LANE AVE JACKSONVILLE FL. I PULLED THE INSIDE HANDLE TO OPEN THE DOOR AT DRIVER'S SIDE, THE HANDLE BROKE APART. I COULDN'T OPEN THE DOOR. I COULDN'T GET OUT OF THE CAR. NOBODY WAS AROUND. I WAS PANIC...SOMETIME LATER, I REALIZED I COULD CRAWL TO THE PASSENGER SIDE AND GOT OUT FROM PASSENGER'S DOOR. IF THIS WAS AN EMERGENCY AND I COULDN'T GET OUT OF CAR AS SOON AS POSSIBLE, MY LIFE COULD BE ENDANGERED.

10/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B59S******
Summary

CAR WOULD NOT CRANK, REPLACED BATTERY,HAD ALTERNATOR AND STARTER TESTED ALL GOOD. HAD TO HAVE VEHICLE TOWED TO VEHICLE REPAIR SHOP. NOW THE PART THAT IS NEEDED IS NOT AVAILABLE NEW SO NOW MY MECHANIC HAS WENT THROUGH THREE PARTS THAT HAVE NOT WORKED. IT HAS TO DO WITH THE FUSE BOX. WHY HASN'T THIS VEHICLE NOT BEEN RECALLED IF CHEVROLET NO LONGER MAKES THIS PART? I SEE A LOT OF HHRS ON THE ROAD AND SOONER OR LATER THESE CARS WILL HAVE THE SAME PROBLEM. THIS SAME VEHICLE HAD STALLED ON ME BEFORE AND THE CHEVROLET DEALERSHIP COULD NOT FIND THE PROBLEM .I STILL OWE FOR A VEHICLE THAT CANNOT BE FIXED. SOMEBODY PLEASE HELP GET THIS CAR RECALLED.

10/15/2015
Components: AIR BAGS
Incident Date: 07/13/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNCA13B89S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE CONTACT CRASHED INTO A TELEPHONE POLE, BUT THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED, BUT NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,900.

09/09/2015
Components: UNKNOWN OR OTHER
Incident Date: 08/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B59S******
Summary

I AM PICKING MY CAR BACK UP TOMORROW AND ALL MT PAPERS ARE IN IT...BACI AROUND 3/15 MY ETC LIGHT CAME ON AND THE CAR JERKED, THIS HAPPENED SEVERAL TIME OVER THE NEXT COUPLE MONTHS, TOOK IT IN TO DEALERSHIP AND THEY HAD IT FOR 2 WKS AND COULD NOT FIGURE IT OUT AND I WAS TO LET THEM KNOW IF IT HAPPENED AGAIN...8/26/15 WAS THE LAST TIME IT HAPPENED AND THE ETC LIGHT CAME ON FOR ABOUT 1 1/2 SECONDS AND SLOWED ME DOWN ALMOST TO A STOP AND WAS ALMOST REAR ENDED!!! CALLED, TOOK IT IN AND THEY HAVE HAD IT FOR 2 WKS AND THEY CALLED AND TOLD ME SINCE THEY COULD NOT MAKE IT HAPPEN THEY COULD NOT FIX IT AND IT WAS NOT A MECHANICAL PROBLEM. I AM SCARED TO (MAYBE) DEATH TO PICK IT UP AND DRIVE IT TILL IT HAPPENS AGAIN AND MAYBE CAUSES AN ACCIDENT .

08/31/2015
Components: VISIBILITY/WIPER
Incident Date: 08/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B99S******
Summary

CAR WAS PARKED AND NO ONE WAS INSIDE WHEN THE BACK GLASS JUST POPPED AND SHATTERED.

08/25/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B59S******
Summary

WHILE DRIVING THE CAR THERE ARE POWER/ELECTRICAL SURGES. I HAVE DOCUMENT THIS SEVERAL TIMES. THE LEFT REAR TAIL LIGHTS REPEATEDLY BURNS OUT, IT DOESN'T JUST BLOW, IT CRACKS AND MELTS. TO THE POINT IT LITERALLY MELTS THE HOLDER OF THE BULB. THE SURGES ARE MORE FREQUENT. I HAVE TO CHANGE BURNT/ LITERALLY EXPLODED BULBS EVER 3-4 DAYS. AND I HAVE CALLED THE CHEVY DEALER AND THEY HAVE TOLD ME THIS IS ELECTRICAL. THE POWER SURGES CAN HAPPEN ANYTIME WITH OUT NOTICE. I CALLED THE DEALERSHIP AND I WAS INFORMED THAT THERE WAS A RECALL ON ELECTRICAL SYSTEM FOR A CHEVY HHR BUT THAT MY VIN NUMBER WAS NOT LISTED IN THIS BATCH OF RECALLS FOR ELECTRICAL SYSTEM MALFUNCTIONS. I ALSO CALLED THE CHEVY HEADQUARTERS AND THEY INFORMED ME ITS MY ISSUE, THERE IS NO RECALL FOR MY CAR FOR THIS AND ITS NOT COVERED UNDER WARRENTY. SO I ASKED IM JUST TO KEEP DRIVING A CAR THAT HAS ELECTRICAL SURGES, WHAT IF IT SURGES TO THE GAS TANK OR SOMETHING. SHE SAID ITS NOT COVERED. SO, I WANT IT FORMALLY DOCUMENTED THAT A REPORT WAS ISSUED; SINCE IT IS HAPPENING ALL THE TIME. I HAVE GOTTEN PULLED OVER TWICE IN 2 MONTHS FOR THIS LIGHT. AND THERE IS NOTHING I CAN DO ABOUT IT. . THESE SURGES HAVE BEEN HAPPENING OVER THE PAST YEAR, I WAS TOLD THAT MAY BE THE REASON THAT MY PASSENGER SEAT BELT LOCKED UP ( CAUSING ME TO HAVE TO CUT MY DAUGHTER OUT OF IT) AND THE REASON THE WINDOWS WILL SOMETIME STOP OPERATING. BUT WILL EVENTUALLY START BACK.

08/21/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23BX9S******
Summary

CAR WOULD NOT TURN OFF. KEY WOULD NOT TURN. EVENTUALLY PULLED FUSE AND GOT CAR TO STOP. TOOK TO DEALER NEXT RECALLS CAME OUT LATER AND I TOOK IT IN THREE TIMES TO GET RECALL THINGS FIXED. I STILL HAVE SAME PROBLEMS AS OTHER OWNERS WITH MY ELECTRICAL SYSTEM, THE DIC GIVING FALSE INFORMATION SUCH AS NO AIR PRESSURE IN ONE OF THE TIRES, THE ABS AND TRACTION NEED REPAIR ETC. STEERING WHEEL ALMOST ALWAYS SHAKES WHEN BRAKE PEDAL IS PUSHED AND SOMETIMES SEEMS LIKE IT IS DRIVING UNDER ITS OWN CONTROL. I HAVE LOVED THE CAR SINCE I BOUGHT IT WITH LESS THAN 9,000 MILES ON IT IN DECEMBER 2010, BUT I DRIVE MY HANDICAPPED HUSBAND AND ELDERLY MOTHER TO MANY DOCTOR APPOINTMENTS AND CANNOT HANDLE THE ANXIETY OF BEING AN ACCIDENT WAITING TO HAPPEN ALL THE TIME. THERE IS ALREADY THE FEELING OF HELPLESSNESS IN CAR ACCIDENTS WITHOUT ONE DRIVING A CAR THAT CAN'T BE CONTROLLED AT ALL TIMES. AND THESE THINGS HAPPEN OUT OF THE BLUE WITHOUT WARNING. IT ISN'T LIKE YOU HAVE EVEN A FEELING THAT SOMETHING MAY BE GOING OUT OR THAT A PROBLEM IS BEGINNING. IT'S JUST BOOM, HERE'S THE SITUATION, HANDLE IT! I, AT ALL TIMES, MUST KEEP MY MIND ON THE FACT THAT MY BRAKES, STEERING, TRANSMISSION AND/OR ELECTRICAL SYSTEM MAY FAIL AS I AM DRIVING DOWN THE STREET. THIS DOES NOT MAKE FOR A CALM DRIVING EXPERIENCE. NERVOUSNESS AND HIGH ANXIETY IS NOT A CONDITION THAT ANYONE SHOULD BE IN WHEN HANDLING A POTENTIALLY DEADLY WEAPON IN AND AROUND OTHER PEOPLE, ANIMALS AND VEHICLES. ALL THESE OTHER OWNERS CAN'T BE WRONG, MAYBE GMC SHOULD JUST RECALL THE WHOLE CAR AND LET US GET ONE WE DON'T HAVE TO BE AFRAID OF CAUSING AN ACCIDENT, SO WE CAN CONCENTRATE ON OUR OWN AND OTHER PEOPLE'S DRIVING TO PREVENT THEM..

08/19/2015
Components: AIR BAGS
Incident Date: 08/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA33B99S******
Summary

RANDOM DRIVERS CURTAIN AIRBAG DEPLOYMENT. NO REASON TO HAPPEN

07/27/2015
Components: ELECTRICAL SYSTEM,EQUIPMENT
Incident Date: 07/15/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 3GNCA23B29S******
Summary

TL* THE CONTACT OWNED A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT DRIVER SIDE ELECTRONIC CONTROL PANEL FAILED TO WORK AND THE FRONT AND REAR WINDOWS FAILED TO GO UP AND DOWN WHEN USED ELECTRONICALLY. THE CONTACT INDICATED THAT THE FAILURE WAS WORSE DURING RAINY WEATHER. AS THE FAILURE PROGRESSED, THE VENT CONTROLS FAILED TO WORK FOR HEATING AND AIR CONDITIONING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS NOT ABLE TO REMEDY THE FAILURE. THE PARTS WERE NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), 14V153000 (STEERING), AND 14V171000 (ELECTRICAL SYSTEM). WHILE ENTERING THE ROAD FROM A PARKING COMPLEX, THE AIR CONDITIONING CONTROL WAS TURNED ON AND SMOKE EMITTED INTO THE INTERIOR OF THE VEHICLE NEAR THE DASHBOARD. EXTENSIVE SMOKE WAS COMING THROUGH THE VENTS. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE ERUPTED INTO FLAMES AND THE FRONT WINDSHIELD MELTED DOWNWARD. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED DUE TO THE FAILURE AND TOWED TO A YARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 196,000.

07/15/2015
Components: STRUCTURE
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B19S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHEN THE CONTACT ATTEMPTED TO OPEN THE VEHICLE WITH THE KEY, THE MASTER KEY OPENER WOULD NOT UNLOCK THE DOORS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND TOWED THE VEHICLE TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED SEVEN OTHER TIMES. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 10/29/15*LJ UPDATED 11/22/2017*CN

06/26/2015
Components: EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 06/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B79S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING AT 50 MPH, THE CRUISE CONTROL FAILED TO ACTIVATE AND THE BRAKE LIGHTS REMAINED ILLUMINATED. THE ELECTRONIC STABILITY CONTROL INDICATOR ILLUMINATED PRIOR TO THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. MA 08/11/15 THE CONSUMER STATED THE VEHICLE WAS REPAIRED BUT, THE FAILURE RECURRED 14 DAYS LATER. THE CONSUMER WAS ADVISED OF A MAY 2014 RECALL THAT INCLUDED THE SAME MALFUNCTIONS. THE CONSUMER WANTED TO BE REIMBURSED FOR ALL ASSOCIATED ATTEMPTED REPAIRS FOR THE BRAKE LIGHTS. UPDATED 05/10/2017*JS UPDATED 11/01/2017*CN

05/31/2015
Components: AIR BAGS
Incident Date: 03/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V29S******
Summary

SHORTLY AFTER WE PURCHASED OUR 2009 HHR WE RECEIVED A AIR BAG WARNING LIGHT. IT WAS RESOLVED HOWEVER WE HAVE HAD THREE ADDITIONAL PROBLEMS WITH AIR BAG LIGHTS COMING ON INCLUDING ONE THAT WE WERE CHARGED FOR REPAIR. THEN WE LEARNED THAT OUR CAR WAS ON A NATIONAL AIR BAG RECALL AND TOOK IT TO A CHEVY DEALER FOR REPAIR. DEALER HAS BEEN UNABLE TO GET THE LIGHT TO TURN OFF AND HAVE BEEN TOLD IT IS A SENSOR BUT THEY CAN'T FIND WHICH ONE IS THE PROBLEM. THE DEALER IS PRIORITY CHEVROLET IN CHESAPEAKE. WE ARE VERY WORRIED ABOUT THIS PROBLEM ESPECIALLY SINCE OUR HISTORY OF PROBLEMS WITH THIS ISSUE. AS OF TODAY 5/31/2015 WE ARE STILL IN SAME POSITION WITH AIR BAG WARNING LIGHT STUCK ON. WE WANT TO SELL THIS LEMON BUT NO ONE WILL BUY IT WITH THAT LIGHT ON.

05/28/2015
Components: EXTERIOR LIGHTING
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V19S******
Summary

INSTRUMENT PANEL LIGHT FLICKER CONSTANTLY, DOES THIS IN PARK AND DURING DRIVING, NOTICED LATELY THAT THE HEAD LIGHTS ARE ALSO DIMMING AT START UP.

05/28/2015
Components: UNKNOWN OR OTHER
Incident Date: 03/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V19S******
Summary

I HAVE NO IDEA WHERE THIS IS COMING FROM BUT IN THE MORNING WHEN I START MY HHR THERE IS A VERY STRONG ODOR OF SILICON. IT TAKES ME ABOUT 30 MIN. TO GET TO WORK AND BY THE TIME I GET TO WORK I HAVE THE WORST HEADACHE FROM SMELLING THIS THE WHOLE TRIP. IT IS STRONGER WHEN THE A/C IN ON. NOT SURE IF THIS IS WHERE IT IS COMING FROM BUT IT WILL MAKE YOU NAUSEATED.

05/11/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 05/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V19S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING FROM A COMPLETE STOP, THERE WAS HESITATION WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE FAILURE RECURRED ON A SEPARATE OCCASION WHILE DRIVING 30 MPH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,700.

05/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/06/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT ALL THE LIGHTING ON THE INSTRUMENT PANEL DIMMED. THE VEHICLE WAS TAKEN DEALER WHERE IT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000. THE VIN WAS NOT AVAILABLE.

05/04/2015
Components: ELECTRICAL SYSTEM,AIR BAGS,ENGINE
Incident Date: 04/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B09S******
Summary

I WAS DRIVING DOWN THE HIGHWAY AND ALL OF A SUDDEN THE SERVICE AIRBAG WARNING LIGHT CAME ON AS WELL AS THE WARNING CHIME. I PURCHASED THE CAR USED IN AUGUST 2013, AND SOON AFTER GETTING IT THE VERY SAME WARNING CAME ON. I WENT BACK TO THE DEALER AND THEY HAD IT SENT TO A LOCAL GM DEALER TO BE FIXED. I PURCHASED THE CAR FROM A DODGE AND SUBARU DEALER AND THEY WERE NOT ABLE TO DO THE REPAIR. I WAS SHOWN THE REPAIR PAPERWORK STATING THAT A FAULTY AIRBAG SENSOR WAS REPLACED. WELL JUST LAST WEEK THE VERY SAME THING HAPPENED AGAIN. THE SERVICE AIRBAG LIGHT COMES ON THEN GOES OFF SOMETIMES AFTER ONLY A FEW SECONDS. THEN ANOTHER WARNING LIGHT WENT ON STATING FAULTY AIR PRESSURE SENSOR. THE CHECK ENGINE LIGHT IS ON AS WELL SO I'M WONDERING IF THERE IS SOME TYPE OF ELECTRICAL GREMLIN IN THE CAR. THIS IS EXTREMELY FRUSTRATING BECAUSE I LIKE THE CAR BUT ALL OF THESE STUPID LITTLE ISSUES MAKE ME WANT TO TRADE IT IN, AND NEVER BUY ANYTHING MADE BY GM EVER AGAIN. *TR

04/27/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2015
Crash: No
Fire: No
Summary

LETTER FROM SENATOR FEINSTEIN ON BEHALF OF CONSTITUENT RE COMPLAINT ABOUT GENERAL MOTORS. *SMD THE CONSUMER STATED HIS 2009 CHEVROLET HHR WAS NOT REPAIRED ADEQUATELY AND WAS NOT REPAIRED IN A TIMELY MANNER.

04/24/2015
Components: STEERING,ENGINE AND ENGINE COOLING,ELECTRONIC STABILITY CONTROL
Incident Date: 02/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B19S******
Summary

THE ELECTRICAL SYSTEM IN THE CAR HAS SHUT DOWN AND HAS CAUSED MY POWER STEERING TO GO OUT WHILE I AM DRIVING. IT DINGS SO I HAVE SOME NOTICE. BUT NONE THE LESS REALLY SCARY AND VERY HARD TO TURN GOING 20 MPH. MY BRAKES ARE VERY HARD WHEN THIS HAPPENS. MY THERMOSTAT/ COOLANT INFORMATION IS CURRENTLY DISPLAYED AS DASHES (----) ACROSS MY DASH, MAKING THIS REALLY DIFFICULT TO KNOW IF IT IS HOT OR HAS RUN OUT AND MY AC IS CONNECTED TO THIS ALSO SO WHEN IT DECIDES TO WORK MY AC WILL WORK. IT WILL TURN OFF AND ON WHILE DRIVING TOO. MY MPH READS MY SPEED GOING 20 MPH OVER WHAT I AM ACTUALLY DRIVING. MY CAR HAS COMPLETELY SHUT OFF WHILE DRIVING. THE CHECK ENGINE LIGHT COMES ON AND OFF MAKING IT MORE DIFFICULT TO GET CODES.

03/20/2015
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 03/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B69S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING 40 MPH AROUND A CURVE, THE VEHICLE SHOOK VIOLENTLY AND THE ESC WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

03/13/2015
Components: AIR BAGS
Incident Date: 03/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B89S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

02/24/2015
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 09/09/2009
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B89S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHEN THE KEY WAS REMOVED FROM THE IGNITION SWITCH, THE DOOR CHIME ACTIVATED AS IF THE CONTACT WERE EXITING THE VEHICLE. IN ADDITION, THE RADIO REMAINED OPERABLE FOR A SHORT PERIOD OF TIME. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

02/22/2015
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 02/20/2015
Crash: No
Fire: No
Summary

WENT TO BACK HHR OUT OF MY GARAGE AND THE BRAKE PEDAL WAS ROCK HARD WITH NO GIVE. POWER STEERING HAS NO POWER AND THE EXC LIGHT IS ON. NOT SAFE TO DRIVE AT ALL. I HAVE HAD NUMEROUS PROBLEMS WITH THIS CAR. THE IGNITION, AIR BAGS, BRAKES, DOOR LOCK ACTUATORS...THE LIST GOES ON. THIS ONE TAKES THE CAKE DUE TO SAFETY CONCERNS. *TR

02/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B99S******
Summary

TODAY I MADE THE MISTAKE OF LEAVING A DOME LIGHT ON WHILE IN CHURCH FOR A FEW HRS. CAME OUT IT STARTED UP WITH NO PROBLEM. GOT ON THE FERRY PARKED AND TURNED THE CAR OFF. WHEN I ATTEMPTED TO START UP TO GET OFF THE CAR WAS DEAD. NOW THIS IS THE TERROR OF THAT , THE DOOR LOCKS DIDN'T WORK, THE HORN WAS DEAD, THE WINDOW LOCKS DIDN'T WORK AND THE STEERING WAS LOCKED. I GOT THE ATTENTION OF A PERSON PASSING AND THEY OPENED THE DOOR FROM THE OUTSIDE. MY DAUGHTER IS TOTALLY DISABLED AND SHE WAS ASLEEP AND THE PASSENGER SEAT. WHAT IF THIS HAD BEEN SOME LIFE OR DEATH MATTER AND WE NEEDED TO GET OUT. IS THIS NORMAL OR IS IT SOMETHING I DIDN'T KNOW TO DO. THERE HAVE BEEN SO MANY RECALLS ON THIS CAR, IT SHOULD HAVE BEEN A TOTAL RECALL. I AM SO AFRAID FOR OUR LIVES AND I DON'T KNOW WHAT TO DO. TERRIFIED TO GET IN IT WITH HER AND GO ANY WHERE. IS THERE ANYTHING I CAN DO TO STAY ALIVE UNTIL IT'S PAID OFF? *TR

02/11/2015
Components: STEERING
Incident Date: 10/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B29S******
Summary

2009 CHEVROLET HHR. CONSUMER STATES PAID FOR POWER STEERING REPAIR. REQUEST REIMBURSEMENT. *TA THE CONSUMER STATED THE POWER STEERING FAILED. *JB

02/04/2015
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 10/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B29S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE DEALER WAS CONTACTED IN REFERENCE TO NHTSA CAMPAIGN NUMBERS: 14V047000 (ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM), AND 14V153000 (STEERING). THE CONTACT INDICATED THAT THE WARNING LAMP ILLUMINATED FOR THE AIR BAG AND REMAINED LIT. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE A REASONABLE DATE TO PERFORM THE RECALL REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

02/01/2015
Components: AIR BAGS
Incident Date: 12/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B89S******
Summary

MY AIR BAG WARNING LIGHT HAS GONE ON AND OFF OVER SEVERAL WEEKS. DEALER CANNOT DIAGNOSIS THE ISSUE BECAUSE IT IS NOT BEEN ON WHEN I BRING IT IND. *TR

02/01/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B89S******
Summary

I HAVE HAD MY RECALL COMPETED ON MY IGNITION SWITCH, HOWEVER, I AM CONCERNED BECAUSE I STILL HAVE AN ISSUE WHERE I TURN OFF THE CAR AND TAKE THE KEY OUT OF THE IGNITION, AND EITHER I HEAR THE ENGINE STILL RUN SLIGHTLY, BUT MORE COMMONLY THE ISSUE IS THAT THE DOOR CHIMES AS IF I OPENED THE DOOR WITH THE KEY STILL IN THE IGNITION (ALTHOUGH IT IS NOT). I THOUGHT THE REPLACEMENT AFTER THIS RECALL WOULD FIX THE PROBLEM AS I HAD PREVIOUSLY BROUGHT IT TO THE DEALERSHIP AND THEY COULD NOT "DUPLICATE IT" OR SEE ANY IMMEDIATE ISSUES. SHOULD I BE CONCERNED THAT THIS IS STILL HAPPENING AFTER THE RECALL? *TR

01/28/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B09S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE LATCHES INSIDE THE VEHICLE FAILED TO OPERATE DUE TO PART OF THE ASSEMBLY IN THE DOOR PANEL FRACTURING. THE CONTACT MENTIONED THAT THE DOORS WOULD NOT OPEN FROM THE INSIDE AND THE WINDOWS WERE REQUIRED TO BE OPENED IN ORDER TO OPEN THE DOOR FROM THE OUTSIDE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS CONCERNED THAT IN THE EVENT OF AN ACCIDENT, NO ONE WOULD BE ABLE TO EXIT THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

01/17/2015
Components: SUSPENSION,AIR BAGS,SERVICE BRAKES
Incident Date: 01/03/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNCA53V49S******
Summary

LESS THEN 24 HOURS OFF THE LOT I WAS DRIVING HOME OFF HWY26 EXITING TO MY TOWN OF WATERTOWN,WI. I WAS SLOWING DOWN ON THE RAMP AND MY SIDE AIR BAG DEPLOYED. I WAS HIT IN THE HEAD BY THE DRIVER VISOR CAUSING MY TO FLINCH AND RELEASE THE BREAK FOR A SLIT SECOND. I TRIED TO REAPPLY THE BREAK AND HAD NO BREAKS I WAS STILL AT 40MPH. IT WAS SNOWING THIS CAUSED ME TO NOT BE ABLE TO TURN SO I HIT A MEADEN SNAPPING MY A ARM. I ALSO SNIPPED MY ABS CABLE, BLEW OUT DRIVER BALL JOINTS, BENT THE TIE ROD, DISLOCATED MY AXEL BENT MY RIM AND RUINED MY NEW TIRE ON THE DRIVER SIDE. ON THE PASSENGER SIDE I BROKE MY KNUCK AND BLEW OUT MY BALL JOINTS. IT LOCKED UP MY DRIVER SEAT BELT AND EVEN WITH NO ONE WEARING THE PASSENGER ONE IT LOCKED THAT UP TOO. AFTER IT HAPPENED GOING ONLINE I HAVE FOUND A FEW MORE CASES LIKE MINE ONE CAUSED A WOMAN TO SPEND A MONTH AND A HALF IN HOSPITAL FROM HITTING A POLE. *TR

01/10/2015
Components: VISIBILITY/WIPER
Incident Date: 01/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B09S******
Summary

IT WAS SNOWING AND I STARTED MY CAR TO WARM IT UP. I CLEANED OFF THE WINDOWS WITH MY SNOW BRUSH. WHENEVER I GOT INTO THE CAR AND TURNED ON THE WIPERS, THEY MOVED FOR A SPLIT SECOND THEN STOPPED. I GOT OUT OF THE CAR AND CHECKED THE WIPERS. THEY WERE MOVING FREELY. NOTHING I DID WOULD MAKE THE WIPERS WORK. I WENT ONLINE AND CHECKED FOR PROBLEMS WITH CHEVY HHR WINDSHIELD WIPERS AND FOUND THAT IT'S A KNOWN ISSUE. ON ONE WEBSITE, CHEVY HHR.NET, THERE EVEN IS A DISCUSSION BOARD ABOUT THE PROBLEM. IT'S THE WINDSHIELD WIPER TRANSMISSION AND FROM EVERYTHING I'VE READ THIS HAPPENS BETWEEN 60,00 AND 85,000 MILES ON THE HHR AND CHEVY COBALT. I WAS TOLD THAT THE REPAIR IS @$300.00 AND I'M WONDERING WHY GM WOULD MAKE A VEHICLE THAT HAS A PART THAT FAILS SO EASILY. *TR

01/03/2015
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 01/03/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNCA53V49S******
Summary

AFTER BUYING THE HHR THE DAY BEFORE I WENT TO WORK. ON MY WAY BACK HOME. I GOT OFF ON MY EXIT ABOUT HALF WAY DOWN THE RAMP MY SIDE AIRBAGS WENT OFF. THEN I PUSHED THE BRAKES AND THEY DID NOT RESPOND SENDING ME INTO A MEADEN CAUSING MY WHEEL TO SNAP ALMOST ALL THE WAY OFF. *TR

12/17/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 05/12/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V09S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE BOTTOM PART OF THE STEERING COLUMN AS THE STEERING WHEEL SEIZED. IN ADDITION, THE CONTACT STATED THAT THE IGNITION BECAME FRACTURED WHILE IN THE ON POSITION AS THE ESC AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION AND THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.

12/09/2014
Components: AIR BAGS
Incident Date: 12/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B69S******
Summary

SERVICE AIR BAG LIGHT KEEPS COMING ON. *TR

11/13/2014
Components: AIR BAGS
Incident Date: 10/13/2014
Crash: No
Fire: No
Summary

AIRBAG SENSOR LIGHT TO HAVE AIRBAG SERVICE HAS BEEN ON FOR SOMETIME. THE SERVICE DEPARTMENT HAS BEEN ASKED ABOUT THIS ON MULTIPLE OCCASIONS. THE LAST ANSWER WE RECEIVED IS THAT THE AIRBAG IS ONLY UNDER WARRANTY FOR TWO YEARS BUT PREVIOUS TO THIS WE WERE TOLD THAT THE SERVICE DEPARTMENT DOES NOT EVEN KNOW WHAT THIS MEANS. MY SERVICE DEPARTMENT AT GADSDEN CHEVROLET HAS NOT EVEN FIXED THE SWITCH RECALL YET. THEY WERE SUPPOSED TO CALL WHEN THEY GOT THE PART IN. EVEN THOUGH MY HUSBAND HAS CALLED MULTIPLE TIMES THEY STILL HAVE NOT CALLED. THERE IS ANOTHER ISSUE FOR WHICH THEY HAVE OFFERED FOR US TO JUST PAY HALF AND THEY KNOW THEY ARE SUPPOSE TO FIX THEM BOTH AT THE SAME TIME. MY CAR HAS BEEN IN THE SHOP MULTIPLE TIMES AND YET THEY STILL NEVER FIXED THE PREVIOUS RECALL & NOW THIS AIRBAG THING HAS COME UP. *TR

10/31/2014
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B89S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN REPLACED THE IGNITION SWITCH. HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. IN ADDITION, THE CONTACT INDICATED THAT THE AIR BAG SENSOR ILLUMINATED. THE CONTACT WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE AIR BAG FAILURE WAS NOT DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 12/09/14*LJ UPDATED 5/11/2015 *JS

10/23/2014
Components: AIR BAGS
Incident Date: 06/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23BX9S******
Summary

MY CHEVROLET 2009 HHR AIRBAG LIGHT COMES ON WHEN THE CAR HAS BEEN SITTING IN THE SUN FOR A FEW HOURS ON A HOT DAY. ONCE THE CAR COOL OFF THE LIGHT GOES OFF, OR IF IT IS BEFORE THE SUN COME UP THERE IS NO PROBLEM. I REPORTED THIS TO MY CHEVROLET DEALER AND THEY PRETENDED LIKE THIS ISSUE WAS FOREIGN TO THEM, BUT AS I SEARCH THE INTERNET I SEE THIS ISSUE REPORTED BY MORE OWNERS THAN I CAN COUNT. THERE IS AN ISSUE GOING ON AND THIS NEED TO BE CORRECTED IN A RECALL. *TR

10/10/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 09/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B09S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT AFTER THE VEHICLE BEING SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM), THE ENGINE FAILED TO START AFTER SEVERAL ATTEMPTS AND THAT THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

10/08/2014
Components: STEERING,POWER TRAIN
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNDA23D96S******
Summary

I HAVE HAD 3 PROBLEMS SO FAR WHERE MY POWER STEERING WENT OUT. I HAVE CONTACTED TWO DIFFERENT CHEVY DEALERS AND THEY SAID THAT MY VIN NUMBER IS NOT ON THE RECALL LIST. ON THE GM WEBSITE IT SAYS THAT THERE IS A RECALL ON THE 2009 CHEVY HHR ELECTRONIC POWER STEERING. BECAUSE THE DEALER SAYS MY VIN IS NOT INCLUDED THEY REFUSE TO HONOR THE RECALL. I WOULD LIKE GM TO STEP UP AND TAKE RESPONSIBILITY TO REPAIR THIS ISSUE. I AM CONCERNED THAT I COULD BE INVOLVED IN A ACCIDENT BECAUSE OF THIS ISSUE. HTTP://MEDIA.GM.COM/MEDIA/US/EN/GM/NEWS.DETAIL.HTML/CONTENT/PAGES/NEWS/US/EN/2014/OCT/1007-RECALLS.HTML HTTP://MEDIA.GM.COM/MEDIA/US/EN/GM/NEWS.DETAIL.HTML/CONTENT/PAGES/NEWS/US/EN/2014/MAR/0331-POWER-STEERING.HTML. *TR

10/03/2014
Components: STEERING
Incident Date: 09/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V39S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A TURN, THE CONTACT HEARD A LOUD SCRAPING NOISE COMING FROM THE STEERING COLUMN. THE FAILURE OCCURRED IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER AND REPAIRED. THE FAILURE RECURRED AND THE DEALER STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 38,888. UPDATED 11/20/14*CN UPDATED 08/30/2017*CT

10/02/2014
Components: AIR BAGS
Incident Date: 10/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V89S******
Summary

RE: VEHICLE:2009 CHEVROLET HHR (SERVICE AIR BAG -- WARNING) VIN NUMBER:[XXX] MY ABOVE VEHICLE HAS JUST ALERTED ME WHILE DRIVING TO WORK TODAY, THAT MY AIR BAG SYSTEM MAY BE A POTENTIAL RISK. THIS HAS NEVER HAPPENED DURING MY ENTIRE OWNERSHIP OF THIS VEHICLE. MY VEHICLE HAS JUST BEEN RECENTLY REPAIRED FOR GM IGNITION AND STARTER RECALL CAMPAIGNS: 13454 AND 14063. I HAVE CONTACTED THE DEALERSHIP THAT PERFORMED THE RECALL WORK TODAY OCT. 2,2014 11AM AND I AM WAITING FOR THEIR REPLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/25/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 09/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B39S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE IGNITION FAILED TO START THE VEHICLE AND THE STEERING COLUMN FAILED TO LOCK WHEN THE ENGINE WAS TURNED OFF. THE FAILURES OCCURRED MULTIPLE TIMES. THE CONTACT STATED THAT THE FAILURES BEGAN AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

09/20/2014
Components: SEAT BELTS
Incident Date: 03/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B39S******
Summary

FRONT PASSENGER SEAT BELT WAS LOCKED AND WOULD NOT ALLOW FOR PROPER USE; UNABLE TO PULL OUT FROM THE EXTRACTOR. THIS HAS BEEN AN INTERMITTENT PROBLEM THAT CONTINUES TO EXIST. THIS IS A SAFETY PROBLEM IN THAT PASSENGER IS FORCED TO RIDE WITHOUT BENEFIT OF SEAT BELT. THE PROBLEM GOES AWAY AND ALLOWS PROPER USE OF THE BELT USUALLY WITHIN 2 DAYS WITHOUT ANY RHYME OR REASON. THERE SEEMS TO E NO REASON TO TRIGGER THE PROBLEM AND NO REASON WHY THE PROBLEM RESOLVES ITSELF ON IT'S OWN. *TR

09/20/2014
Components: AIR BAGS
Incident Date: 07/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B39S******
Summary

WHEN VEHICLE IS EXPOSED TO DIRECT SUN AND HOT AND/HUMID CONDITIONS, THE SERVICE AIRBAG LIGHT COMES ON. THE LIGHT REMAINS LIT UNTIL REMOVED FROM BEING EXPOSED TO DIRECT SUNLIGHT AND COOLS DOWN SUFFICIENTLY. ALTHOUGH, THIS IS NOT ALWAYS RESOLVED IMMEDIATELY. OCCASIONALLY, THE SERVICE AIR BAG LIGHT REMAINS LIT FOR UP TO TWO OR THREE DAYS REGARDLESS OF SUN AND HEAT/HUMIDITY EXPOSURE. THIS IS A SAFETY ISSUE IN THAT THERE IS NO WAY OF KNOWING WHETHER OR NOT THE AIRBAGS WILL FUNCTION PROPERLY. *TR

09/18/2014
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/16/2014
Components: AIR BAGS
Incident Date: 09/16/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B79S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 10 MPH, THE SERVICE AIR BAG SOON WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. ..UPDATED 10/15/14 *BF UPDATED 03/30/2015 *JS

09/15/2014
Components: STEERING,AIR BAGS
Incident Date: 08/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B79S******
Summary

I WAS PULLING OUT OF A PARKING SPACE AT WAL MART AND A BEEPING SOUND GOT MY ATTENTION AND THEN I REALIZED THE STEERING WHEEL WAS ALMOST IMPOSSIBLE TO TURN.. I STOPPED IN THE MIDDLE OF THE LANE AND TURNED THE CAR OFF... WE SAT THERE FOR ABOUT 15 SECONDS AND I STARTED THE CAR AGAIN AND THE STEERING WAS FINE THEN.. WE THEN DROVE ABOUT A HALF MILE TO THE DOLLAR TREE AND IT HAPPENED AGAIN AS I WAS PULLING INTO A PARKING SPACE.. I PARKED AND WE WENT IN THE STORE.. WHEN I CAME BACK OUT IT WAS WORKING AGAIN... THEN TODAY, SEPT. 15, 2014, I PULLED INTO THE LIBRARY AND AS SOON AS I STARTED TO TURN INTO A PARKING SPACE, THE STEERING WOULDN'T WORK AND THE BEEPING SOUND STARTED AND THE POWER STEERING LIGHT WAS ON AGAIN... . I TURNED IT OFF RIGHT THERE AND WAITED A FEW SECONDS AND IT WAS AGAIN WORKING... WE DON'T TRUST TAKING THIS CAR ANYWHERE AND HAD PLANNED AN EXTENDED TRIP TO WASHINGTON TO STAY WITH OUR GRANDDAUGHTER BUT WE JUST DON'T DARE DO IT... THIS IS SUCH A HUGE SAFETY ISSUE AND WE WANT IT FIXED!!!!! ALSO, THE SERVICE AIR BAG LIGHT HAS BEEN ON FOR ALMOST THE ENTIRE TIME WE HAVE OWNED THE CAR.. I HAVE ALL THE RECEIPTS OF TAKING IT IN TO BE CHECKED AND THE CHARGES WE HAVE INCURRED... IT HAS BEEN ON THE LAST TIME FOR OVER A MONTH AS WE HAD JUST HAD IT IN AGAIN .. THE LIGHT WENT OFF FOR ABOUT 20 MILES AFTER WE LEFT THE DEALERSHIP AND THEN CAME ON AND HAS BEEN ON EVER SINCE... THIS WHOLE THING HAS BEEN RIDICULOUS!!!!!! WHO CAN HELP US????? *TR

09/11/2014
Components: STEERING
Incident Date: 09/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B99S******
Summary

I WAS MAKING A LEFT HAND TURN WHEN MY POWER STEERING SUDDENLY STOPPED WORKING. THE POWER STEERING LIGHT WAS ON THE DASH BOARD AND VEHICLE WAS VERY DIFFICULT TO DRIVE. ON 09\10\2014 I CALLED SERRA CHEVROLET IN MADISON TN AND TOLD A SERVICE REP NAMED [XXX] WHAT HAD HAPPENED AND WHAT I NEEDED TO DO TO GET THIS FIXED. SHE TOLD ME THAT I NEEDED TO CALL BACK IN A COUPLE OF WEEKS WHEN A NEW RECALL WAS ISSUED. I ASKED IF THIS COULD HAPPEN AGAIN AND SHE REPLIED "ITS POSSIBLE." SO I ASKED HER WHAT I COULD DO TO FIX THIS AND SHE SAID "WELL YOU CAN BRING IT TO US AND PAY TO HAVE IT FIXED AND WHEN A NEW RECALL WAS ISSUED I COULD GET MY MONEY BACK FROM THEM." IF THEY HAVE THIS PART IN STOCK SHOULD THEY NOT FIX IT NOW AND NOT LET THIS POWER LOSS HAPPEN AGAIN? I HAVE TO WORK AND I'M VERY NERVOUS THIS WILL HAPPEN AGAIN WITHOUT WARNING. I ALSO NEVER RECEIVED A RECALL NOTICE A YEAR AGO OR I WOULD HAVE HAD THIS DONE THEN. THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/08/2014
Components: AIR BAGS
Incident Date: 08/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B69S******
Summary

WHILE DRIVING ON SMOOTH PAVED SUBURBAN ROADWAY THE SERVICE AIR BAG LIGHT(S) ILLUMINATED ON THE CONSOLE IN FRONT OF THE DRIVER. LATER THAT DAY THE LIGHT(S) WENT OUT. THIS HAS HAPPENED AGAIN ON SEVERAL OCCASIONS. ON SEPTEMBER 6TH THE SERVICE AIR BAG LIGHT(S) CAME BACK ON AT LEAST 3 OR 4 TIMES. THIS CAR HAS NEVER BEEN DAMAGED OR ABUSED IN ANY WAY. THE ELECTRICAL SYSTEM HAS NEVER BEEN REPAIRED OR MODIFIED OTHER THAN THE IGNITION KEY RECALL AND REPLACEMENT OF THE POWER STEERING MOTOR (BOTH WERE RECALLS PERFORMED AT OUR LOCAL GM DEALER. *TR

09/04/2014
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 04/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23BX9S******
Summary

IN APRIL 2013 OUR SERVICE AIR BAG LIGHT ON THE PASSENGER SIDE STARTED COMING ON AND OFF AT VARIED TIMES. THERE WAS NO RHYME OR REASON FOR WHEN IT WENT ON OR OFF. OUR DEALER STATED THAT IF THE SERVICE AIR BAG LIGHT WAS OFF AT THE TIME OF AN ACCIDENT, THE AIR BAGS WOULD NOT DEPLOY (SCARED US INTO THE REPAIR).THE CAR WAS JUST OUT OF OUR EXTENDED WARRANTY PERIOD OF 4 YR 48000 MILES. SO WE WOULD NEED TO PAY FOR THE REPAIR. THE REPAIR WAS A CONNECTOR MODULE AND TOTAL COST WAS 264.59 FOR THE REPAIR. AFTER IT WAS REPAIRED I STARTED FINDING ALL KINDS OF SIMILAR ISSUES WITH CHEVY CARS AND TRUCKS, INCLUDING VARIOUS YEARS OF THE HHR. I CONTACTED GM BUT THEY REFUSED TO COVER THIS REPAIR STATING THEY KNEW OF NO ISSUES REGARDING A SERVICE AIR BAG LIGHT COMING ON AND OFF. THIS WAS OBVIOUS A LIE SINCE IT'S ALL OVER THE INTERNET AND CHEVY HAS RECALLED SOME CARS AND TRUCKS FOR THE SAME EXACT PROBLEM. I FEEL THAT WE CAN'T BE SURE IF THE AIR BAG WOULD WORK DURING A CRASH IT IS A SAFETY ISSUE AND SHOULD BE REPAIRED AT NO COST. THE COST OF THE REPAIR FOR THE ACTUAL WORK DONE IS HIGHWAY ROBBERY - PARTS WERE 17.28 THE REST OF LABOR! GM NEEDS TO TAKE CARE OF THIS ISSUE AND RECALL THE CARS - OR AT THE LEAST, REPAIR FOR FREE WHEN THE ISSUE ARISES. *TR

09/03/2014
Components: STEERING
Incident Date: 08/12/2014
Crash: No
Fire: No
Summary

LOSS OF POWER STEERING WAS INDICATED ON THE DASHBOARD DISPLAY AS WELL AS BY A SERIES OF DINGS. POWER STEERING WAS RESTORED THE NEXT TIME I STARTED THE ENGINE. IT FAILED AGAIN THE NEXT DAY. IT NOW FAILS WITHIN MOMENTS OF STARTING THE CAR EVERY TIME. I CONTACTED THE DEALERSHIP, BUT THEY HAD NO INFORMATION ON WHEN PARTS WOULD BE AVAILABLE FOR THE RECALL. *TR

09/03/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23V69S******
Summary

I HAVE A 2009 CHEVY HHR WAS HAS 2 RECALLS ON IT. I CALLED TO MAKE AN APPOINTMENT TO GET THE RECALLS REPAIRED ON MY CAR AS SOON AS I RECEIVED THE FIRST WHICH WAS 06/09/2014. I WAS TOLD THE PARTS WOULD HAVE TO BE ORDERED AND I WOULD GET A CALL WHEN THEY CAME IN. ON TUES 08/26/2014 I RECEIVED A CAR IN THE MAIL THAT THE PARTS WERE IN AND THAT I SHOULD CALL TO MAKE AN APPOINTMENT. I CALLED [XXX] THAT SAME DAY, AND GOT AN APPOINTMENT THAT THURS. 08/28/2014. WE DROPPED THE CAR OFF THAT WEDS. NIGHT. I WAS NEVER TOLD HOW LONG THE SERVICE WOULD TAKE . SO I CALLED ON 08/28/2014 IN THE AFTERNOON AND WAS TOLD IT WOULD NOT BE READY UNTIL FRIDAY. TRYING TO GET THROUGH TO TALK WITH A PERSON AT [XXX] TAKES ANYWHERE FROM 20 TO 30 MINUTES TO TALK WITH SOMEONE. I WAS NEVER ASKED IF I NEEDED A LONER CAR OR ANYTHING. FRIDAY 08/29/2014 WE PICK THE CAR UP AROUND 7PM BECAUSE THAT'S WHEN IT WAS FINISHED. ON SATURDAY 08/30/2014 WE HAD TO HAVE THE CAR TOWED BACK TO [XXX] BECAUSE THE KEY WAS STUCK IN THE BRAND NEW IGNITION AND THE CAR WOULD NOT START. I DID NOT RECEIVE A PHONE CALL ONCE THE CAR GOT THERE, AND OF COURSE IT WAS A HOLIDAY WEEKEND SO THEY WERE NOT GOING TO BE OPEN THAT FOLLOWING MONDAY 09/01/2014. I DROVE BY [XXX] ON SUNDAY JUST TO MAKE SURE IT WAS THERE, AND IT WAS WITH THE KEYS STILL STUCK IN THE IGNITION. I CALLED ON TUESDAY 09/02/2014 TO FIND OUT WHAT THE STATUS WAS, I WAS TOLD THEY WERE WORKING ON IT. I HAPPENDTO BE IN THE NEIGHBORHOOD SO I STOPPED BY TO CHECK, IT WAS STILL IN THE SAME SPOT NEVER EVEN LOOKED AT, I WAS TOLD BY MIKE THE MANAGER( WHO WAS VERY RUDE) THAT OTHER PEOPLE HAD APPOINTMENT FOR TODAY AND THAT I WOULD HAVE TO WAIT, I TOLD HIM I SHOULD BE A PRIORITY BECAUSE MY APPOINTMENT WAS LAST WEEK AND THE CAR SHOULD HAVE BEEN FIXED RIGHT THAT TIME. HE HAD THE NERVE TO ASK ME DID IT WORK WHEN YOU LEFT HERE., IM JUST GETTING MY CAR BACK TODAY 09/03/2014. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

08/28/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 02/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B49S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING, ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/25/2014
Components: SUSPENSION,ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 08/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B69S******
Summary

2009 HHR. WE HAVE HAD SO MUCH TROUBLE WITH IS CAR, I DON'T HAVE THE SPACE TO TELL YOU ALL THE COMPLAINTS. THIS IS THE LATEST HAPPENING; WIFE CALLS ME FROM TOWN, CANT GET OUT OF THE CAR, DOOR WONT OPEN. FINALLY HAD TO CRAWL OVER THE CONSOLE AND EXIT ON THE PASSENGER SIDE. QUIET A FEAT FOR A 260 LB 72 YEAR OLD LADY. NOW I READ ON THE INTERNET THIS IS A ONGOING PROBLEM FOR HHR GOING ALL THE WAY BACK TO 2007. ONE PERSON SAID THE DEALER CHARGED $450.00, BECAUSE THE WHOLE DOOR PANEL HAD TO BE REPLACED. GM IS CERTAINLY AWARE OF THE DEFECTIVE DOOR LOCKS AND LATCHES ON THE HHR. WHEN SOME GETS BURNED ALIVE BECAUSE THEY CANT GET OUT OF THE CAR GM CANNOT SAY THE WERE NOT AWARE OF THE FAILURES OF THE DOOR LATCHES BECAUSE THERE ARE HUNDREDS OF COMPLAINTS ABOUT THE DOORS FAILING TO OPEN. THIS IS JUST THE LATEST PROBLEM WE HAVE WITH THIS CAR.,BUT RIGHT NOW THIS IS THE MOST IMPORTANT THING FOR ME TO REGISTER THIS COMPLAINT IN CASE MY WIFE IS TRAPPED IN THIS CAR AGAIN AND SUSTAINS INJURY. *TR

08/20/2014
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B89S******
Summary

SERVICE AIR BAG- THIS MESSAGE COMES UP A LOT WHEN CAR IS STARTED. IT IS COMING UP MORE OFTEN NOW THOUGH. THIS VEHICLE HAS NOT BEEN IN AN ACCIDENT. I HAVE SEEN ON LINE THAT OTHER GM VEHICLES ARE BEING RECALLED FOR THIS PROBLEM. TALKED TO MY CHEVY DEALER ABOUT THIS AND HE SAID THAT THERE IS NO RECALL AND IT IS OUR ISSUE. OUR HHR HAS BEEN RECALLED FOR IGNITION SWITCH AND A POWER STEERING ISSUE SO FAR. I FEEL THAT THE SERVICE AIR BAG LIGHT IS JUST ANOTHER GM PROBLEM. WITH THIS WARNING LIGHT ON, I DO NOT KNOW IF OUR AIR BAGS WILL DEPLOY. ARE OUR LIVES IN JEOPARDY? *TR

08/18/2014
Components: STEERING,AIR BAGS,SERVICE BRAKES
Incident Date: 08/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B29S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE BRAKES FAILED TO RESPOND. THE CONTACT MENTIONED THAT THE VEHICLE WAS SHIFTED TO PARK IN ORDER TO STOP THE VEHICLE. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

08/18/2014
Components: STEERING
Incident Date: 06/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V99S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED WHILE TURNING AT APPROXIMATELY 35 MPH, THE POWER STEERING FAILED WHICH CAUSED THE VEHICLE TO SWERVE INTO A DITCH. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE MECHANIC STATED THAT A BLOWN FUSE CAUSED THE POWER STEERING TO FAIL. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA 14V153000 (STEERING) AND THE PARTS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 97,671.

08/07/2014
Components: ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B79S******
Summary

WINDOW SWITCHES DON'T WORK FOR PASSAGE SIDE ON DRIVERS DOOR. ANY TIME PUSHED IT SMELLS LIKE THEY ARE BURNING. I WAS TOLD THAT I WOULD HAVE TO PAY FOR THE FIX EVEN THOUGH IT WAS UNDER WARRANTY. IT STILL ISN'T FIXED WE JUST DON'T USE THEM. THE BACK UP LIGHTS NEVER WORK AND THE DEALER WANT TO ALWAYS SAY IT A BAD BULB. I REPLACED A BULB AT THE DEALER IN FRONT THEM AND THEY SAID IT MUST OF BEEN A BAD BULB. I'VE REPLACED AT LEAST 15 BULBS IN 3 YEARS. I ALSO HAD TO PAY FOR AIRBAG CENSORS WHEN THEY WENT BAD AND UNDER WARRANTY. CHEVY DOESN'T KEEP THEIR WARRANTIES AND MAKE UP REASONS WHY THEY DON'T HAVE TO COVER THE PROBLEMS. *TR

08/06/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/23/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT WAS UNABLE TO START THE VEHICLE AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS RECENTLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.

08/05/2014
Components: ELECTRICAL SYSTEM
Incident Date: 04/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B99S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PART WOULD ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 9/12/14*CN THE ISSUE WAS RESOLVED. UPDATED 09/23/14

08/01/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V39S******
Summary

I HAVE BEEN TRYING T O GET MY SONS IGNITION SWITCH RECALLED FIXED ON HIS HHR SINCE JUNE 4, 2014. THE DEALERSHIP AND CHEVROLET CUSTOMER ASSISTANCE CENTER BOTH KEEP TELLING ME THE PART WILL BE COMING. I WAS TOLD SIX WEEKS. IT HAS BEEN LONGER THAN SIX WEEKS AND THEY HAVE NO IDEA WHEN I WILL GET THE PART! *TR

08/01/2014
Components: ELECTRICAL SYSTEM
Incident Date: 02/05/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 ( AIR BAGS , ELECTRICAL SYSTEM ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

07/30/2014
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/06/2001
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B39S******
Summary

WENT TO LEAVE FROM FRIEND'S HOUSE, VEHICLE WOULD NOT START.CALLED TOW TRUCK, BUT BY THE TIME ( 2 HRS ) I WAITED CAR STARTED-UP.CANCELLED TOW TRUCK. NEXT TIME WHILE MAKING TURN, POWER STEERING STOPPED WORKING. IT HAS NOT WORKED SINCE APPROX 05/21/14. CALLED THE DEALER TO MAKE APPOINTMENT ON 06/03/14. THEY GIVE ME THE PAPERS SERVICES. AND THEY TOLD ME IT WILL PROBABLY TAKE BETWEEN 6 WEEKS TO 7 WEEKS FOR THEM TO GET THE PART.I BEEN CALLING, STILL WAITING FOR THE PARTS. ON ANOTHER NOTE, I TOLD THEM ABOUT MY CONDITION. I HAVE ONE ARM THE IS VERY HARD FOR ME TO DRIVE WITH OUT POWER STEERING. I HAD SURGERY ON MY LEFT ARM. ( A SURVIVOR OF SARCOMA). FOR THEM MAYBE IS NOTHING. I DON'T WANT THEM TO FEEL SORRY FOR ME. I JUST WANT TO FALLOW THE RULES, AND THE PROMISES THEY MAKE TO ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/29/2014
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 04/06/2009
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23BX9S******
Summary

I BOUGHT MY HHR BRAND NEW. WITHIN WEEKS OF HAVING IT, THE BRAKES HAD TO BE REPLACED DUE TO WARPING. THIS HAS BECOME AN EVERY SIX MONTH ROUTINE NOW. THE BRAKES DON'T ALWAYS CATCH AND CAN BE SCARY WHEN TRYING TO SLOW DOWN. I'VE BARELY AVOIDED WRECKS SEVERAL TIMES, AND USUALLY THAT INVOLVES STEERING TOWARDS A DITCH. *JS

07/28/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V89S******
Summary

VEHICLE RAN FINE ENTIRE DAY(12-20-2013), I PARKED TO SHOP WITH MY WIFE AT A LOCAL MALL. WHEN WE WERE READY TO LEAVE THE VEHICLE WOULD TURN OVER AND THEN IMMEDIATELY SHUT OFF. THIS HAPPENED AT LEAST 10 TIMES, MY BATTERY WAS BEGINNING TO DRAIN SO I STOPPED. MY WIFE AND I DECIDED TO CONTINUE OUR SHOPPING AND COME BACK TO VEHICLE LATER. ONCE AGAIN I STARTED THE VEHICLE AND IT IMMEDIATELY SHUT OFF. I HAD TO CALL A TOWING SERVICE (AAA) TO TOW US TO A LOCAL REPAIR SHOP. THE NEXT DAY I WAS TOLD THE VEHICLE STARTED FINE AND THEY COULD NOT FIND ANY PROBLEM. THE MECHANIC DID TELL US THAT THE VEHICLE HAD PREVIOUS ERROR CODES FROM LAST NIGHT POINTING TO IGNITION AND STARTER UNITS, BUT THEY FOUND NO PROBLEMS. I HAVE RECEIVED NUMEROUS RECALL NOTICES FROM GM DESCRIBING THIS VERY THING AND HAVE REQUESTED A FULL REFUND OF MY TOWING FEES ($95.00 INVOICE#73066) AND TRYING TO SET UP MY REPAIR SINCE THE RECALL NOTICES WENT OUT IN APRIL 2014. I HAVE NOT HEARD ANYTHING SINCE. GM CASE # [XXX] OPERATOR (JIM). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

07/25/2014
Components: STEERING
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13BX9S******
Summary

I HAVE RECEIVED SAFETY RECALLS FOR POTENTIALLY FATAL SYSTEM FAILURES TO MY VEHICLE. I WAS TOLD BY THE DEALERSHIP THAT THERE ARE NO REPLACEMENT PARTS TO FIX THIS ISSUE, AND THEY HAVE NO IDEA WHEN THEY WILL HAVE PARTS. SO UNTIL THEN I AM TO DRIVE THIS UNSAFE VEHICLE, WITH MY FAMILY IN IT AND JUST HOPE FOR THE BEST? I TRIED TO PURCHASE ANOTHER VEHICLE, AS WE TYPICALLY DO AFTER 2-3 YEARS OF FINANCING, ONLY TO FIND NOT ONE DEALERSHIP WILL BUY IT BACK FROM ME IN TRADE, INCLUDING THE ONE I PURCHASED IT FROM, DUE TO THE MAJOR SAFETY RECALLS. SO I AM ESSENTIALLY TRAPPED IN A VEHICLE THAT HAS ALREADY HAD 2 OF THE 3 RECALLS ACTUALLY OCCUR TO IT, AND JUST HOPE THE ONE THAT CAN CAUSE A FATAL CRASH, DOES NOT ALSO HAPPEN. *TR

07/19/2014
Components: EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL
Incident Date: 07/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B99S******
Summary

TOOK MY CAR N FOR THE ENGINE RECALL FIVE DAYS LATER I NOTICE MY HEAD LIGHT ON THE LEFT SIDE IS OUT. ON THE 18TH IM INFORMED BY OTHER DRIVERS THAT MY BRAKE LIGHT ON THE LEFT SIDE IS OUT. PLUS ONE OF MY TURN SIGNAL LIGHT IS OUT. BASICALLY THE LIGHTS ON THE LEFT SIDE OF MY CAR ARE OUT. ALSO THE STEERING WILL SHAKE WHILE SLOWING DOWN AND SLOWING IN ORDER TO STOP THE VEHICLE. *TR

07/16/2014
Components: STEERING,AIR BAGS
Incident Date: 07/16/2014
Crash: No
Fire: No
Summary

THEY NEED TO GIVE RENTAL CARS UNTILTHEY GET THE PARTS IN THIS WOULD INSURE OUR SAFETY AND SPEED UP THE PROCESS THAT THEY SAY THEY ARE MAKING THE PARTS AS FAST AS POSSIBLE .THAT'S JUST NOT ACCEPTABLE. FIX OUR CARS RIGHT NOW I AM NOT READY TO DIE IN GM JUNK. MY AIR BAG LIGHT CAME ON SAYS IT NEEDS SERVICE WELL FIX IT GM. I CANT WORRY ALL THE TIME THE STRESS IS TO MUCH. *TR

07/11/2014
Components: AIR BAGS
Incident Date: 12/12/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNCA13B89S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGERS SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) BUT DID NOT CONFIRM IF THE VIN WAS INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,135. UPDATED 09/05/14*LJ UPDATED 12/3/2014 *JS

07/11/2014
Components: STRUCTURE
Incident Date: 07/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B19S******
Summary

PULLED IN TO DRIVEWAY AND WENT TO EXIT VEHICLE. THE PLASTIC DRIVER'S DOOR HANDLE BROKE OFF IN MY HAND. THIS BASICALLY LEFT ME STUCK IN THE VEHICLE UNLESS I CRAWLED OVER THE CENTER CONSOLE OR UNLESS I WAS ABLE TO ROLL DOWN THE ELECTRIC WINDOW, PIVOT IN THE SEAT, AND REACH THE OUTSIDE DOOR HANDLE. OBVIOUSLY IN AN ACCIDENT, OR VEHICLE FIRE, THE EXTRA TIME NEEDED TO EXIT, IF THE DOOR HANDLE BROKE OFF, IS UNACCEPTABLE. A VERY BASIC INTERNET SEARCH SHOWS THAT THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE MODEL. AN INCONVENIENCE FOR A YOUNGER DRIVER BUT THIS COULD BE A CATASTROPHIC FAILURE FOR AN OLDER, LESS PHYSICAL DRIVER. *TR

07/09/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V79S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT HE HAD CONTACTED THE DEALER AND THE MANUFACTURER NUMEROUS TIMES AND WERE UNCERTAIN OF WHEN THE PARTS WOULD BE AVAILABLE FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE.

07/05/2014
Components: AIR BAGS
Incident Date: 07/05/2014
Crash: No
Fire: No
Summary

SIDE CURTAIN AIRBAG DEPLOYED BY ITSELF WHEN PULLING OFF FROM A STOP SIGN. *TR

06/28/2014
Components: STEERING
Incident Date: 11/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B79S******
Summary

WHILE OPERATING THE VEHICLE INTO A GRADUAL LEFT TURN, A SERIES OF CHIMES SOUNDED FROM THE VEHICLE AND A MESSAGE WAS DISPLAYED IN THE COMMUNICATIONS CENTER STATING THE MESSAGE "POWER STEERING". THE VEHICLE HAD LOST POWER ASSISTED STEERING BUT RETAINED MANUAL STEERING. THIS WAS RESET BY TURNING THE VEHICLE IGNITION OFF AND RESTARTING THE VEHICLE. *TR

06/25/2014
Components: AIR BAGS
Incident Date: 06/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B99S******
Summary

I PURCHASED THIS CAR IN AUGUST 2009( SPECIAL AUTO PROGRAM) AND HAD TO RETURN IN AUGUST 2009 FOR THE DRIVERS AIRBAG LIGHT KEPT FLASHING ON AND OFF. THE REPAIRED WAS DONE (NECESSARY TO REPLACE & PROGRAM PASS PRESENCE MODULE ) AT THAT TIME. I STARTED HAVING THIS SAME ISSUE THIS YEAR AND BROUGHT IT BACK FOR SERVICE AGAIN 6/20/14. PAID $315.00 TO BE REPAIRED AND PICKED IT UP TODAY AND THE FLASHING LIGHT IS STILL ON. MY CONCERN IS THIS MAY ALSO BE A FACTORY DEFECT ALSO THAT HAS NOT BEEN DETECTED. I AM FEELING A LITTLE UNCOMFORTABLE WITH THE AIRBAG BEING REPAIRED AND STILL DOING THE SAME THING. I AM A SENIOR AND I TRAVEL ALWAYS WITH A 33 YEAR OLD TOTALLY DISABLED CHILD. IF MY AIRBAG IS NOT WORKING CORRECTLY , YOU WOULD HAVE TWO PEOPLE IMPACTED BY THIS. NOW I WAS TOLD TO BRING IT BACK BUT AS ISAID I AM NOT FEELING TO GOOD ABOUT THE JOB REALLY BEING DONE. AS A CONSUMER WHAT CAN I DO OTHER THEN HAVE THIS ON FILE WITH YOUR OFF? *TR

06/18/2014
Components: STRUCTURE
Incident Date: 02/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B89S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR HANDLE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.

06/11/2014
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B29S******
Summary

TL * THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAG, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE AND WOULD NOT ARRIVE FOR SEVERAL MONTHS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/11/2014
Components: ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 12/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B89S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 14E021000 (IGNITION SWITCH). THE CONTACT STATED THAT THE IGNITION SWITCH HAD BEEN REPLACED THREE TIMES PRIOR TO RECEIVING THE RECALL NOTIFICATION. IN ADDITION, ONE OF THE DOORS ON THE VEHICLE WAS UNABLE TO BE OPENED. THE CONTACT HAD TO OPEN THE WINDOW IN ORDER TO OPEN THE DOOR. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

06/09/2014
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 02/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA33B79S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIR. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.

06/07/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B49S******
Summary

TURNED THE KEY AND STARTED MY CAR AND THEN I COULDN'T TURN IT OFF. I COULD TAKE THE KEY OUT BUT THE VEHICLE WOULD NOT SHUT OFF AS THE IGNITION SWITCH APPEARS TO BE STUCK IN THE ON POSITION. TOOK IT TO GM DEALER IN SALINAS TO ASK ABOUT IT BUT SAID COULD NOT ASSIST ME TILL WEDNESDAY, GRANTED IT WAS SATURDAY SO OKAY, BUT COULD NOT HELP ME SHUT OFF THE VEHICLE. SAID IT MOST LIKELY WOULD NOT BE ASSOCIATED WITH THE RECALL THOUGH IT SEEMS RELATED. *TR

06/06/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B89S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL AND THAT HE WAS CONCERNED FOR HIS SAFETY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/05/2014
Components: STEERING
Incident Date: 05/14/2014
Crash: No
Fire: No
Vehicle Identification Number: CGNCA13B79S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH, A LOUD CHIME SOUNDED INSIDE OF THE VEHICLE. THERE WAS AN IMMEDIATE LOSS OF THE POWER STEERING WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE POWER STEERING MOTOR WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

06/05/2014
Components: ELECTRICAL SYSTEM
Incident Date: 03/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B39S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE NOT AVAILABLE IN ORDER TO DO THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.

06/04/2014
Components: STEERING,AIR BAGS
Incident Date: 02/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B09S******
Summary

THE POWER STEERING STOPPED WORKING WHILE DRIVING AND STILL DOES NOT WORK. THE PASSENGER AIR BAG TURNS ON AND OFF INTERMITTENTLY WHEN NO ONE IS IN THE SEAT. *TR

06/04/2014
Components: AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 05/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B19S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTICE RELATED TO NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM.). THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THERE WERE NO FAILURES THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY.

06/04/2014
Components: AIR BAGS
Incident Date: 08/05/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23V79S******
Summary

AUGUST OF 2010 1ST INDICATION OF A PROBLEM WITH THE AIRBAG OCCURRED. CHEVROLET DEALER REPAIRED UNDER WARRANTY. 2ND INCIDENT OCCURRED IN EARLIER 2013 WHEN SERVICE AIRBAG LIGHT CAME ON. THIS SERVICE AIRBAG WOULD STAY ON FOR A DAY OR TWO, THEN GO OUT. SEVERAL MONTHS LATER IT WOULD COME ON AGAIN, THEN GO OUT. IN MAY OF THIS YEAR THE SERVICE AIRBAG LIGHT CAME AND STAYED ON. ON JUNE 2ND OF THE YEAR, 2014, I TOOK IT TO THE CHEVROLET DEALER. THEY ADVISED THE AIRBAG "SHORTED" AND WOULD HAVE TO BE REPLACED @ $1200.00+. I PURCHASED THIS VEHICLE NEW, AND HAVE HAD AT LEAST 3 ELECTRICAL PROBLEMS UNDER WARRANTY. DUE TO THE ELECTRICAL PROBLEMS, IGNITION SWITCH, BATTERY FAILURE I FEEL THIS LEAD TO THE FAILURE OF THE AIRBAG. *TR

06/03/2014
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,VISIBILITY/WIPER
Incident Date: 07/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V89S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, THE WHEEL WOBBLED. THE CONTACT ALSO MENTIONED THAT THE WIPERS FAILED TO FUNCTION AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE IGNITION LOCK AND ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 90,000.

06/02/2014
Components: ENGINE
Incident Date: 06/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V89S******
Summary

IGNITION SWITCH CAN NOT BE TURNED TO OFF POSITION. CYCLED THRU GEARS (AUTOMATIC TRANS) SEVERAL TIMES THINKING PARK SENSOR SWITCH PIN MAY BE THE PROBLEM - NO EFFECT. AWARE THERE IS A RECALL ON THIS IGNITION - CALLED HOTLINE - 1ST ATTEMPT, BUSY, 2ND ATTEMPT RECEIVED RECORDING. CALLED DEALERSHIP OF PURCHASE, SERVICE DEPT CLOSED AT 1PM SAT. LOCATED FUSE PANEL, REMOVED ENGINE CONTROL MODULE FUSE, THIS STOPPED ENG. ELEC POWER STILL ON DUE TO KEY STUCK IN ON POSITION, REMOVED BATTERY CONNECTION. FOLLOWING MONDAY MORNING CALLED DEALERSHIP & REPORTED PROBLEM, SERVICE DEPT VERIFIED RECALL & INFORMED ME REPLACEMENT IGNITION CYLINDER IS TAKING IN EXCESS OF 4 WEEKS DELIVERY. *TR

06/02/2014
Components: STRUCTURE
Incident Date: 04/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13BX9S******
Summary

MY 2009 CHEVY HHR REPEATEDLY HAS WATER IN THE FRONT DRIVER AND PASSENGER SIDE FLOOR. I AM NOT SURE WHERE THIS IS COMING FROM, HOWEVER, AFTER I RESEARCHED ON LINE, THIS IS AN ONGOING PROBLEM WITH THIS VEHICLE. BESIDES THE FLOOR BEING WET THIS CAUSES A HORRIBLE SMELL, MOST LIKELY MOLD IN THE VEHICLE. THIS NEEDS TO BE INVESTIGATED AS FROM MY FINDINGS, IT IS A FLAW IN DESIGN OR MANUFACTURING. *TR

05/29/2014
Components: STEERING
Incident Date: 02/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V59S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED CAUSING THE CONTACT DIFFICULTY TO MANEUVERING THE VEHICLE. THE CONTACT MENTIONED THAT THE EPS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

05/29/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/21/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNCA13B39S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS WOULD ILLUMINATE INTERMITTENTLY. ADDITIONALLY, THE CONTACT WAS CRASHED INTO FROM THE REAR BY ANOTHER VEHICLE, CAUSING THE CONTACT TO CRASH INTO A GUARD RAIL. THE CONTACT WAS TAKEN TO A HOSPITAL FOR TREATMENT OF MILD WHIPLASH AND BRUISING TO THE CHEST. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBERS: 14V171000 (ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM), AND 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) BUT DID NOT PREVENT THE FAILURES FROM RECURRING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 51,000.

05/26/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA33B69S******
Summary

AFTER PULLING THE VEHICLE INTO A PARKING SPACE, I ATTEMPTED TO SWITCH THE IGNITION TO THE OFF POSITION. THE SWITCH WOULD NOT MOVE FROM THE RUN POSITION TO THE OFF POSITION. HOWEVER; IT WOULD MOVE FROM THE RUN POSITION TO THE START POSITION. THIS FAILURE TO ROTATE TO THE OFF POSITION LEFT THE ENGINE RUNNING. KEY COULD NOT BE REMOVED FROM THE IGNITION. *TR

05/26/2014
Components: AIR BAGS
Incident Date: 04/01/2014
Crash: No
Fire: No
Summary

THE RED LIGHT KEEPS COMING ON AND OFF THAT THE AIR BAG NEEDS SERVICE.IT SEEMS IT THE PASSENGER SIDE, AS IT BEEPS AND THERE IS NO ONE THERE OR I HAVE MY PURSE SITTING ON THE SEAT. THE CAR DEALERSHIP SAID IT'S NOT ON THE RECALL LIST AND I WANTED TO DO DIAGNOSTIC THAT IT WOULD COST ME $98.00. I HAVE READ ON THE CHEVY WEBSITE FOR OWNERS THERE IS A LOT OF PEOPLE WITH THE SAME COMPLIANT WITH DIFFERENT MODEL YEARS. *TR

05/22/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA33B59S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WAS BECAME STUCK IN THE IGNITION AND THE VEHICLE FAILED TO POWER OFF. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000, AND THE CURRENT MILEAGE WAS 105,000.

05/21/2014
Components: POWER TRAIN,EXTERIOR LIGHTING
Incident Date: 05/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B39S******
Summary

THE FRONT END OF MY VEHICLE IS TICKING. IT SOUNDS LIKE THE TIMING CHAIN....I PURCHASED THE CAR FROM [XXX] MY POWERTRAIN WARRANTY EXPIRED 7/27/14 [XXX] IS CHARGING ME 135.00 AN HOUR FOR THE DIAGNOSIS THIS IS NOT FAIR. MAY IPLEASE RECEIVE SOME ARBITRATION AND NOT PAY THIS CHARGE SECOND SUBJECT: [XXX] CHARGED ME $200.00 FOR REPLACING MY STEERING COLUMN. THEY REFUSED TO REFUND ME. SINCE THIS A RECALLED ITEM I SHOULD HAD NEVER BEEN CHARGED PLEASE REFUND ME MY MONEY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

05/18/2014
Components: AIR BAGS
Incident Date: 03/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B29S******
Summary

THE AIR BAG LIGHT KEEPS COMING ON AND GOES OFF FOR SERVICE. UPDATED 11/24/2014 *JS

05/16/2014
Components: STEERING
Incident Date: 03/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B59S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000 AND THE CURRENT MILEAGE WAS 90,000.

05/15/2014
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 04/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B59S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. RK

05/15/2014
Components: AIR BAGS
Incident Date: 02/14/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNCA13BX9S******
Summary

SHE WAS DRIVING AND RAN INTO A MAILBOX AND THE AIRBAG DID NOT DEPLOY. *TR

05/13/2014
Components: STEERING
Incident Date: 04/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GCCA85B79S******
Summary

ON APRIL 28, 2014, WHILE TAKEN A CURVE POWER STEERING (PS) STOPPED WORKING, LOST CONTROL AND DAMAGE ONLY WHEEL COVER, FORTUNATELY THE AREA A CAME TO A FULL STOP WAS CLEAR OF CAR AND PEOPLE. THE PS WORKED FINE SOON AFTER THAT. AGAIN, ON MAY 10, 2014 THE PS WENT OUT AGAIN, BUT THIS TIME I WAS TAKING A SMALL TURN AND WAS ABLE TO CONTROL STEERED IT IN THE RIGHT DIRECTION. PRESENTLY WE ARE RESEARCHING THE MALFUNCTION TO CURE THE PROBLEM, BUT UNABLE TO LOCATE THE PROBLEM. *TR

05/12/2014
Components: STEERING
Incident Date: 04/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GCCA85B39S******
Summary

LOSS OF POWER STEERING WHEN ATTEMPTING TO TURN INTO SIDE STREET. WARNING MESSAGE ON DASH. CAR WAS BROUGHT TO DEALERSHIP, EXPECTING PROBLEM TO BE REPAIRED FREE OF CHARGE UNDER GM RECALL/BULLETIN 14115 OR 14119, BUT WAS TOLD BY DEALERSHIP THAT THIS VIN HAD NO STEERING RECALLS OR BULLETINS AS OF YET. PAID ALMOST $1000 TO REPLACE COLUMN AND POWER STEERING MOTOR. I WOULD EXPECT TO BE REIMBURSED. THIS IS A COMPANY OWNED VEHICLE. *TR

05/07/2014
Components: AIR BAGS
Incident Date: 09/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53VX9S******
Summary

SERVICE AIRBAG LIGHT IS ON. TOLD BY MECHANIC THAT IT'S A COMMON ISSUE IN HHRS AND COBALTS, DUE TO POORLY DESIGNED PARTS. GM SAYS I HAVE TO PAY TO FIX IT. I'M ALSO TOLD THAT THE AIRBAGS WILL NOT DEPLOY IN AN ACCIDENT, MAKING THIS CAR UNDRIVEABLE. THIS IS ABSOLUTELY RIDICULOUS AND SHOULD BE LISTED ON A RECALL IMMEDIATELY, IF BOTH GM AND RANDOM MECHANICS KNOW ABOUT THE PROBLEM. *TR

04/28/2014
Components: ELECTRICAL SYSTEM
Incident Date: 04/20/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WOULD BECOME STUCK IN THE IGNITION AND THE VEHICLE COULD NOT BE SHUT OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION MODULE AND THE IGNITION SWITCH NEEDED TO BE REPLACED .THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBERS: 14V171000 (ELECTRICAL SYSTEM) OR 14V047000 (ELECTRICAL SYSTEM). THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54000.

04/25/2014
Components: STEERING
Incident Date: 04/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B29S******
Summary

POWER STEERING QUIT WORKING. RESTARTED VEHICLE AND POWER STEERING RESUMED WORKING. OVER NEXT TWO WEEKS INTERMITTENT LOSS OF POWER STEERING BECAME MORE FREQUENT. A RECALL ISSUED FOR THIS EXACT PROBLEM ON THIS MAKE AND MODEL DOES NOT INCLUDE MY VIN NUMBER. THEREFORE CHEVROLET WILL NOT ACKNOWLEDGE THE PROBLEM WITH THIS VEHICLE FOR REPAIR AT THEIR EXPENSE. THE SYMPTOMS ARE THE SAME AS IN NHTSA COMPLAINT NUMBER 14V153000. *TR

04/22/2014
Components: STEERING
Incident Date: 04/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13BX9S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING ASSIST FAILED WITHOUT WARNING AND THE STEERING WHEEL BECAME HARD TO TURN. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 14V153000 (STEERING) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO A DEALER BUT HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

04/22/2014
Components: TIRES
Incident Date: 10/01/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR EQUIPPED WITH FIRESTONE AFFINITY TOURING TIRES SIZE P215/55 R16. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE DRIVER REAR TIRE BLEW OUT. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS DUE TO OVER INFLATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGES, VIN AND DOT NUMBER WAS NOT AVAILABLE.

04/22/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 04/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23879S******
Summary

THE ESC LIGHT CAE ON AND IT BECAME DIFFICULT TO STEER, TURN, AND JERKING WHEN I APPLY THE BRAKES. I'VE TAKEN MY HHR TO THE DEALERSHIP ON 3 AND 4 OF APRIL 2014 FOR SOFTWARE UPDATE. BACK TO DEALERSHIP ON 7,8,9, FOR COMPUTER, HOWEVER THERE WAS NO ADDITIONAL CHARGE. 17 APRIL SAME ISSUES AS THE 3 RD. 21 ST TO TWEAK THE ESC PROBLEMS. I HAVE SPOKE WITH [XXX] THE SERVICE MANAGER AT RINKE CHEVROLET 586 754 7000. I HAVE LEFT SEVERAL MESSAGES FOR ED RINKE THE DEALERSHIP OWNER. I NEED MY VEHICLE TO BE SAFE! CAN YOU PLEASE ASSIST ME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

04/17/2014
Components: STEERING
Incident Date: 04/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B49S******
Summary

POWER STEERING IS INTERMITENTLY GOING OUT. I CAN TURN THE CAR OFF AND ON AGAIN AND IT WORKS FOR A WHILE THEN GIVES OUT AGAIN. *TT

04/13/2014
Components: ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
Incident Date: 09/01/2013
Crash: No
Fire: No
Summary

MY AIR BAG SERVICE INDICATOR LIGHT TURNS ON INTERMITTENTLY. AT LEAST 5 TIMES IN THE PAST YEAR, NO ACCIDENTS, NO PROBLEM SEEN WITH AIR BAGS BY SERVICE DEPT AT DEALER. ???? .THE SAFETY LOCK ON THE DRIVERS SIDE CONTROLS FOR ALL PASSENGER WINDOWS DOES NOT LOCK THE WINDOW OPERATION. BRAKING SYSTEM PROBLEM IN THE PAST 6 MONTHS. IVE RETURNED TO THE MECHANIC 4 TIMES HAD MY BRAKE PADS CHANGED, ROTORS TURNED, ROTORS RESURFACED , ONLY TO HAVE THE SAME PROBLEM.....STEERING WHEEL SHUDDERING BAD WHEN APPLYING THE BRAKE. THE ROTORS OVERHEAT AND WARP, BUT I WILL DRIVE ONLY 2 BLOCKS AND IT HAPPENS. DON'T THINK THAT IS ENOUGH TO OVERHEAT THE ROTORS. *JS

04/10/2014
Components: VISIBILITY/WIPER
Incident Date: 03/11/2009
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B79S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THE TOP SURFACE EDGE OF THE ENTIRE FRONT WINDSHIELD EXHIBITED NUMEROUS AIR BUBBLES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHERE THE CONTACT WAS ADVISED THAT THE DEFECT WAS NOT COVERED UNDER THE EXTENDED SERVICE WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED IF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 200.

04/09/2014
Components: AIR BAGS
Incident Date: 10/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V39S******
Summary

THE "SERVICE AIR BAGS" LIGHT COMES ON INTERMITTENTLY WHILE DRIVING. AIR BAGS ARE DISABLED. SEEMS TO BE A MANUFACTURING DEFECT. *TR

04/08/2014
Components: SEAT BELTS,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 03/03/2014
Crash: No
Fire: No
Summary

MY CAR STARTED WITH THE IGNITION SWITCH BACK IN OCTOBER WITH THE KEY NOT SHUTTING OFF THE CAR AND HAVING TO DISCONNECT THE BATTERY TO SHUT IT OFF, TOOK IT INTO THE DEALER AND THEY FIXED IT, BUT NOW THINGS ARE GETTING SCARY. EVERY OTHER DAY MY CAR IS TELLING ME THAT THE ABS SYSTEMS NEEDS FIXED AND THAT THE TRACTION CONTROL NEEDS SERVICED. THE BREAKS WERE REPLACED IN DECEMBER OF 2013 AND WE WERE TOLD THAT THERE IS NOTHING ELSE WRONG WITH THE CAR AND NOW THIS.. TOOK IT BACK TO THE DEALER AND THEY INFORMED US THAT THERE IS NOTHING WRONG WITH IT, BUT THE LIGHTS COME ON AND GO OFF FOR NO REASON.. THE PASSENGER SEAT BELT LOCKS ALL THE TIME AND EVEN AFTER YOU UNLATCH IT, IT STAYS LOCKED FOR SOME TIME. I AM SO FRUSTRATED OVER THIS ISSUE AND CAN'T GET ANY ANSWERS ON IT. *TR

04/07/2014
Components: AIR BAGS
Incident Date: 04/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B49S******
Summary

I WAS LEAVING WORK AND MY SPEED WAS 30 MPH OR LESS WHEN DINGING SOUND CAME ON AND SCREEN SHOWED SERVICE AIR BAGS. I HAD NO IDEA WHAT THAT MEANT. I DON'T KNOW IF THE VEHICLE IS SAFE TO DRIVE OR NOT!!! IT STAYS ON AWHILE THEN GOES OFF, BUT ALWAYS COMES BACK ON. I SEE WHERE THIS IS AN ONGOING PROBLEM THAT LOTS OF PEOPLE ARE HAVING IS THERE NO WAY TO GET CHEVROLET TO FIX THIS PROBLEM?? IT'S OBVIOUS THAT IT'S THEIR PROBLEM. *TR

04/06/2014
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 02/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V79S******
Summary

AIR BAG NEEDS SERVICE WARNING LIGHT CAME ON INTERMITTENTLY OVER SEVERAL MONTHS! SCAN DIAGNOSED A PROBLEM WITH A CONNECTOR (PART# 013580234) WAS DEFECTIVE. COST TO REPAIR $231.01 06/14/2013 *TR

04/05/2014
Components: AIR BAGS
Incident Date: 03/09/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B69S******
Summary

AIRBAG LIGHT WENT ON IN DASH TOOK TO DEALER REPAIRED UNDER BUMPER TO BUMPER AROUND 16,000 MILES MORE LIGHT WENT ON AGAIN WILL INTERMITTENTLY GO ON AND OFF. OCCUPANT SEAT SENSOR IS ALSO TURNING ON AIRBAG AT 10 POUNDS INSTEAD OF OVER 35. *TR

04/04/2014
Components: SUSPENSION
Incident Date: 07/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNA13B69S5******
Summary

IN LESS THEN 49000 MILES STRUTS HAD TO BE REPLACED TWO TIME NOW IN 8000 MILES FRONT END IS SHAKING AGAIN HHR WAS BEEN FIXED MORE TIME THEN USED CAR WAS PART OF BUSINESS I LOST MONEY WITH HHR NOT RUNNING TOOK HHR TO DEALER SHARPNACK AFTER A SHORT TIME TO TRADE IN AFTER THEY FIXED IT TIME AND TIME AGAIN WAS TOLD THEY WOULD GIVE ME 6000 AFTER I GAVE THEM 12000 IT WAS LESS THEN 3 MONTHS THE LOCKING OF STEERING WHEEL HAS HAPPENED TWO TIMES THE FIRST TIME WAS FIXED TWO DAYS LATER DID IT AGAIN I CALLED GM THEY TOLD ME TO TAKE AND HAVE IT FIXED AGAIN AND THEY WOULD MAKE IT ARE THEY DID NOTHING THE DEALER DID NOTHING NOW BANK WANTS HHR BACK OR 14000 AND THE HHR IS INSPRINGFIELD MIR. *TR

04/04/2014
Components: ENGINE
Incident Date: 04/04/2014
Crash: No
Fire: No
Summary

2009 CHEVY HHR HAS 50,000 MILES ON IT AND I HAVE NOTICED THAT THE TEMPERATURE RUNS VERY HOT WITH NO EXPLANATION. FLUIDS FULL, CLEAN AND REGULARLY SERVICED. THE COOLING FAN KICKS ON WHEN SITTING IDLE FOR ANY SMALL PERIOD OF TIME. *TR

04/03/2014
Components: STEERING
Incident Date: 03/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B09S******
Summary

THE POWER STEERING MALFUNCTIONED ON MY CHEVY HHR ON 3/19/2014 FOR THE FIRST TIME. IT HAS HAPPENED SEVERAL TIMES SINCE THEN, TODAY--4/3/2014 BEING THE MOST RECENT. EVERY TIME THE WARNING LIGHTS START FLASHING BECAUSE MY POWER STEERING HAS GONE OUT. THE FIRST TIME I WAS DOING 50 MPH WHILE PASSING A STATE TROOPER. BECAUSE OF THE MALFUNCTION I WAS UNABLE TO FULLY MOVE OVER A LANE AND WAS TICKETED. WHEN I EXPLAINED THE FACT THAT I WAS CONFUSED BECAUSE I DID NOT KNOW WHAT WAS GOING ON WITH THE CAR AND WAS NOT ABLE TO MOVE OVER PROPERLY THE STATE TROOPER DID NOT BELIEVE ME AND ISSUED ME A $435 TICKET! IT WAS 2 WEEKS AFTER THAT INCIDENT THAT THE CAR WAS RECALLED FOR A FAULTY POWER STEERING MOTOR. NO KIDDING. THAT TICKET IS NOT FAIR TO ME AND THE ENTIRE SITUATION IS DANGEROUS. WHEN THE POWER STEERING GOES OUT I HAVE LITTLE CONTROL OVER THE CAR. WHEN I SHUT THE CAR OFF AND RESTART IT THE POWER STEERING IS AGAIN OKAY--AT LEAST UNTIL THE NEXT TIME IT GOES OUT AND TRIES TO KILL MY FAMILY. I HAVE REPEATEDLY CONTACTED MY LOCAL CHEVY DEALER--AS I READ ONLINE I COULD GET A LOANER CAR UNTIL MINE WAS FIXED FOR THE RECALL, AND MY CALLS ARE NOT BEING RETURNED. MEANWHILE ME AND MY CHILDREN'S LIVES ARE IN DANGER. THIS IS NOT OKAY. I HAVE NO OTHER CAR TO DRIVE. I SPENT A LOT OF MONEY ON THIS VEHICLE. CHEVY SHOULD GIVE ME A LOANER CAR WHILE I WAIT FOR REPAIR--OUR LIVES ARE IN DANGER. ALSO, I HAVE A TICKET THAT I HAVE TO GO TO COURT FOR. CHEVY SHOULD BE ASHAMED. *TR

04/02/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B69S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS NOT ABLE TO BE RESTARTED AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.

04/01/2014
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 03/14/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNCA13B09S******
Summary

TAKEN THE CAR TO DEALER MULTIPLE TIMES, FOR POWER STEERING FAILURE AS WELL AS THE CAR STALLING.. WAS TOLD THERE WAS NOTHING THAT COULD BE DONE ABOUT THE CAR... WAS SIDE SWIPED ON ROAD ON 03/14/2014... CAR BARELY TAPPED US AND WE LOST CONTROL OF THE CAR DUE TO POWER STEERING ISSUE... RAN INTO THE GUARDRAIL.. CAR WAS TOTALED WHILE THE OTHER CAR (A 2005 TOYOTA PRIUS) DROVE HOME... DRIVER HAD HEAD INJURIES WHILE PASSENGER HAD CONTUSIONS TO HIS RIGHT HAND FROM AIRBAGS. THIS CAR IS A DEATH TRAP WAITING TO HAPPEN.. *TR

04/01/2014
Components: ELECTRICAL SYSTEM
Incident Date: 03/08/2014
Crash: No
Fire: No
Summary

I WAS DRIVING THE VEHICLE- 2009 CHEVROLET HHR AND I ATTEMPTED TO PARK IN AN AUTO DEALER PARKING LOT WHEN I WAS UNABLE TO TURN THE VEHICLE OFF! I COULD NOT TURN THE KEY AND I COULD NOT GET THE KEY OUT OF THE IGNITION SWITCH SO THE VEHICLE JUST CONTINUED RUNNING. I DROVE HOME AND REMOVED THE MAIN FUSE WHICH RESULTED IN THE VEHICLE SHUTTING DOWN.I HAD TO HAVE THE VEHICLE TOWED TO A CHEVROLET DEALER WHERE THE SWITCH AND KEY WERE REPLACED AT AN EXPENSE OF ALMOST THREE HUNDRED DOLLARS. PRIOR TO THAT PROBLEM AND EVEN NOW SINCE THE REPAIRS WERE MADE I HAVE TO MANIPULATE THE KEY TO START THE VEHICLE. I CERTAINLY HOPE GM WILL HONOR THIS SITUATION AS I HAD PREVIOUS NIGHTMARISH EXPERIENCE WITH THEM WHEN I OWNED A 1999 MALIBU (REMEMBER THE DEXCOOL CRISIS) AND AFTER SPENDING A CONSIDERABLE AMOUNT OF MONEY(OVER $2,000) IN ENGINE/INTAKE/WATER PUMP.THERMOSTAT REPAIRS THE CLASS ACTION RESULTED IN MY GETTING A CHECK FOR $21.00(THAT'S TWENTY ONE). IF THIS SITUATION IS RESOLVED I WOULD SIMPLY LOOK FORWARD TO BEING REIMBURSED FOR THE $291.00 I JUST SPENT AND HAVING THE IGNITION SYSTEM CHECKED THOROUGHLY FOR DEFECTS AND/OR POTENTIAL DANGER. IT IS SO SHAMEFUL THAT THESE AUTO MAKERS AND DEALERS ARE SO[XXX] DISHONEST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

03/31/2014
Components: POWER TRAIN
Incident Date: 03/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B69S******
Summary

TL* THE CONTACT OWNS 2009 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO SPUTTER WITHOUT WARNING. THE FAILURE OCCURRED CONTINUOUSLY OVER A TWO YEAR PERIOD. THE VEHICLE WAS TAKEN TO A DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

03/30/2014
Components: STEERING
Incident Date: 07/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V19S******
Summary

WHILE DRIVING ALONG AND TRYING TO MERGE ONTO A PARKWAY ENTRANCE I HEARD A WARNING TONE AND MY DRIVER INFORMATION CENTER POWER STEERING. I THEN REALIZED I HAD NO POWER STEERING. FORTUNATELY FOR MYSELF IT WAS AS IF I WERE DRIVING A CAR WITH MANUAL STEERING & WAS NOT A REAL ISSUE FOR MYSELF. WHAT IF IT WERE A SMALL WOMEN WITH CHILDREN IN THE CAR. MAYBE SHE WOULD NOT HAVE THE STRENGTH OR REACTION TO A SITUATION LIKE THAT. THIS PROBLEM STARTED WITH THE CHEVY COBALT. THE HHR IS BUILT ON THE SAME PLATFORM. EARLIER MODELS OF THE COBALT WERE RECALLED BUT THE HHR WAS NOT!!! I WROTE TO YOU PEOPLE LAST YEAR ABOUT THIS PROBLEM. THERE ARE PLENTY OF WEBSITES ADDRESSING THIS ISSUE. ALL YOU HAVE TO DO IS GOOGLE CHEVROLET HHR POWER STEERING PROBLEMS. AS AN AUTOMOTIVE TECHNICIAN I REPLACED THE ELECTRIC POWER STEERING MYSELF. G.M. TOLD ME IT WAS NO LONGER UNDER WARRANTY.MY IGNITION TUMBLER ALSO LOCKED UP ON MY VEHICLE. FORTUNATELY IT WOULD NOT ALLOW ME TO TURN THE VEHICLE OFF. I WAS ABLE TO SHUT DOWN THE VEHICLE AND HAD IT TOWED BACK TO THE DEALER AND THEY COVERED THAT UNDER WARRANTY. I APPLAUD YOU FOR GOING AFTER THE IGNITION SWITCHES BUT THAT IS ONLY PART OF THE STORY. HOW ARE THEY ALLOWED TO PLAY WITH PEOPLES LIVES LETTING THEM DRIVE WITH DEFECTIVE POWER STEERING. THE ATTORNEY GENERAL NEEDS TO PURSUE THIS ISSUE. *TR

03/29/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 08/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V29S******
Summary

WHILE DRIVING IN A PARKING LOT I HEARD A DING, LOOKED DOWN AT THE DASH AND SAW THAT A POWER STEERING WARNING LIGHT WAS ON. I TRIED PULLING INTO A PARKING SPACE AND NOTICED THAT I HAD NO POWER STEERING ASSIST AND HAD TO MUSCLE THE CAR OVER. I TURNED OFF THE ENGINE, RESTARTED IT AND EVERYTHING SEEMED OK. THIS ISSUE STARTED HAPPENING EVERY FEW DAYS AFTER THAT, SOMETIMES AT HIGHWAY SPEED. THIS IS A VERY DANGEROUS SITUATION, HAD THIS BEEN A LESS STRONG PERSON LIKE MY WIFE OR AN ELDERLY PERSON SHE WOULD NOT HAVE HAD THE STRENGTH TO STEER THE CAR! AFTER DOING EXTENSIVE RESEARCH I WAS SHOCKED AT WHAT I FOUND. THE HHR IS BUILT ON A CHEVY COBALT CHASSIS, AND THE COBALT HAS A RECALL FOR THIS SAME EXACT ISSUE BUT CHEVY HAD NOT HAD A RECALL ON THE HHR, NOT IS THE US ANYWAY. CANADA HAS FORCED GM TO DO A RECALL ON THE HHR FOR THIS SAME EXACT ISSUE BUT TO DATE IT HAS NOT BEEN DONE IN THE US. THE DEFECTIVE STEERING MOTOR PART NUMBER RECALLED ON THE COBALT WAS THE SAME EXACT PART NUMBER AS THE HHR, SO WHY HAS THIS NOT BEEN ADDRESSED ON THE HHR? IF YOU'LL READ SOME OF THE HHR FORUMS YOU'LL LEARN THAT MINE WAS NOT AS ISOLATED OCCURRENCE, IT IS VERY COMMON AND SEEMS TO START HAPPENING WHEN THE CARS GET AROUND 50,000 MILES. HAD THIS HAPPENED TO AN ELDER PERSON AT HIGHWAY SPEEDS CHANCES ARE THEY WOULD NOT HAVE BEEN ABLE TO CONTROL THE VEHICLE, THIS DISABLES THE STEERING! I HAD THIS REPAIRED AT AN ASTRONOMICAL COST OF OVER $800. MY CAR WAS STILL UNDER WARRANTY, BUT SURPRISE SURPRISE GM SAID THIS IS NOT COVERED UNDER THE CHASSIS WARRANTY? WHAT, THE STEERING IS NOT A COMPONENT OF THE CHASSIS? THIS ISSUE NEEDS TO BE ADDRESSED, IM SURPRISED SOMEONE'S LIFE HAS NOT ALREADY BEEN LOST OVER THIS ISSUE. PLEASE FORCE GM TO RECALL THIS ISSUE AND REFUND ONES LIKE ME THAT HAVE HAD TO PAY OUT OF OUR POCKETS TO HAVE THIS REPAIRED. *TR

03/27/2014
Components: AIR BAGS
Incident Date: 03/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B69S******
Summary

SERVICE AIRBAG LIGHTS KEEPS COMING ON. TOOK IT TO GET LOOKED AT TODAY. THE PASSENGER AIRBAG WAS BAD. IT IS GOING TO COST $1200 TO GET NEW AIRBAG INSTALLED. I DID SOME RESEARCH AND FOUND THAT THIS IS A COMMON PROBLEM THE 09 HHR. IT IS NOT UNDER WARRANTY. CONTACTED CHEVY WITH NO RESPONSE. THE CAR WAS NEVER IN AN ACCIDENT OR EVEN BUMPED BY ANYTHING FOR A AIRBAG TO GO BAD. *TR

03/24/2014
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 06/03/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNCA13B09S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE BRAKES MALFUNCTIONED, CAUSING THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE CHEST AND BOTH LEGS. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED AT THE SCENE. THE MANUFACTURER WAS NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 51,300. UPDATED 12/30/14*CN UPDATED 9/25/2015 *JS

03/19/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B99S******
Summary

HEADLIGHTS WILL GO OUT SUDDENLY WHILE DRIVING DOWN THE HIGHWAY. HAVE REPLACED THE HEADLIGHTS NUMEROUS TIMES! THIS COULD CAUSE A CRASH! SOMETHING NEEDS TO BE DONE! *TR

03/18/2014
Components: AIR BAGS
Incident Date: 04/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B09S******
Summary

2009 HHR SERIVE AIRBAG HAS BEEN ON AND OFF FOR YEARS. THE CAR HAS NEVER BEEN WRECKED AND NOW SINCE THE LIGHT IS ON ALL THE TIME, NO ONE WILL TAKE THE CAR ON TRARDE IN FOR SAFTY REASONS..I HAVE CONTACTED GM AND THEY REFUSE TO CHECK THE CAR FOR FREE AND I DONT FEEL I SHOULD HAVE TO PAY FOR THEM TO FIX ANOTHER KNOWN DEFECT..THE CAR SITS UNUSED AS WE FEEL ITS UNSAFE TO DRIVE..THERE WAS A RECALLED ISSUED FOR MANY OTHER GM MODELS ON 3/18/13 FOR THE SAME AIRBAG ISSUE BUT THEY HAVE DONE NOTHING FOR THE PEOPLE WHO BOUGHT THE HHR..THERE ARE ENDLESS LISTS OF AIRBAG PROBLEMS IN THE CHATROOMS AND GM DOES NOT CARE..I GUESS ITS CHEAPER TO PAY OFF THE VICTIMS OF THEIR DEFECTIVE CARS THEN RECALL THEM AND REPLACE THE PARTS..THEIR COST ON THE PARTS IS PENNIES ON THE DOLLAR THAT THEY CHARGE THE CUSTOMERS..THEY ARE KILLING THE TAX PAYERS THAT BAILED THEM OUT OF BANKRUPCY.. ILL BE BUYING A TOYOTA NEXT TIME. *TR

03/18/2014
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 03/17/2014
Crash: No
Fire: No
Summary

I HAVE NEVER RECEIVED A RECALL NOTICE RELATIVE TO MY CAR AND FEEL THAT I SHOULD HAVE. WHAT OPTIONS DO I NOW HAVE ? *TR

03/18/2014
Components: AIR BAGS,SEAT BELTS
Incident Date: 02/19/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNCA23B79S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVY HHR. WHILE DRIVING APPROXIMATELY 50 MPH THE TWO FRONT PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED AND CAUSED THE SEAT BELTS TO MALFUNCTION. THE FAILURE CAUSED THE CONTACT TO CRASH INTO A SNOW BANK; HOWEVER, THERE WERE NO INJURIES OR DAMAGE TO THE VEHICLE. THE FAILURE OCCURRED APPROXIMATELY FEBRAURY 19, 2014. . THE VEHICLE WAS DIAGNOSED BY A TECHNICIAN FROM THE MANUFACTURER; HOWEVER, THEY WERE UNABLE TO DIAGNOSE ANY FAILURE IN THE COMPUTER. THE INSURANCE COMPANY STATED THAT WHEN THEY DIAGNOSED THE FAILURE THE COMPUTER INDICATED THERE WAS A PROBLEM WITHIN THE AIR BAGS. THE FAILURE MILEAGE WAS 59,000.

03/13/2014
Components: AIR BAGS
Incident Date: 02/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B79S******
Summary

TL* THE CONTACT OWN A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE AIR BAGS ERRONEOUSLY DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DIAGNOSE WHY THE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. REMAILED 08/06/2014*LJ

02/27/2014
Components: STRUCTURE
Incident Date: 11/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B29S******
Summary

MY SON WAS ON HIS WAY HOME FROM COLLEGE FOR THE HOLIDAYS AND EXPERIENCED THE FOLLOWING: WHILE DRIVING ON I-10 EASTBOUND NEAR SEALY, TX FROM AUSTIN TO HOUSTON HE HEARD A LOUD POPPING SOUND FOLLOWED BY A GUST OF AIR. HE PULLED OVER TO ASSESS THE SITUATION AND THAT'S WHEN HE REALIZED THE GLASS FROM THE SUNROOF HAD SOMEHOW DETACHED ITSELF FROM THE VEHICLE AND WENT AIRBORNE. IF THERE HAS BEEN A RECALL FOR THIS, CAN SOMEONE PLEASE INFORM ME. HOPEFULLY THE FLYING GLASS DID NOT INJURE ANYONE ELSE.

02/26/2014
Components: ELECTRICAL SYSTEM
Incident Date: 03/18/2013
Crash: No
Fire: No
Summary

WHEN I PULLED INTO MY DRIVEWAY I COULD NOT SHUT MY CAR OFF. IT WOULD NOT TURN AND I COULD NOT GET THE KEY OUT. I HAD TO DRIVE IT TO THE DEALER, THANKFULLY THEY WERE STILL OPEN FOR THE DAY, TO HAVE IT FIXED. I ENDED UP PAYING ABOUT $100 TO HAVE THE IGNITION CYLINDER RE-KEYED. *TR

02/26/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/02/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE ENGINE STALLED NUMEROUS TIMES WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE MECHANIC, WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT THE IGNITION SWITCH. THE IGNITION SWITCH WAS REPLACED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V047000 (ELECTRICAL SYSTEM). THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 50,000.

02/26/2014
Components: STEERING
Incident Date: 02/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B39S******
Summary

I WAS DRIVING DOWN THE ROAD AND DASH STARTED FLASHING AND BEEPING SAYING POWER STEERING . THE POWER STEERING QUIT WORKING WHILE TURNING ON SNOWY ROADS THIS AM. I PULLED OVER CHECKED FUSES. CALLED DEALER WHO STATES BRING IT IN. WHEN I RESTARTED CAR POWER STEERING WORKING AGAIN. THIS WAS A SCARY EXPERIENCE LATER TODAY AS IM DRIVING ON FREEWAY AT 65 OR SO POWER STEERING WENT OUT AGAIN. MY QUESTION IS THIS IS A SAFETY ISSUE. WITH MORE RESEARCH I AM SEEING THIS IS COMMON FOR THESE CARS AND RECALLS ON OTHER CHEVROLETS HAVE BEEN MADE FOR SAME REASON. THIS IS SCARY ESPECIALLY IN NORTHEAST OHIO SNOW WEATHER AND ICY ROADS. I'VE BEEN TOLD CANT PINPOINT THIS UNTIL I TAKE IT IN TO THE SHOP WHEN THE POWER STEERING GOES OUT. SO I GUESS I WAIT TIL IT HAPPENS AGAIN REALLY??? IF I WORK FAR FROM DEALERSHIP GUESS IM SUPPOSED TO DRIVE IT TO DEALERSHIP WHEN IT GOES OUT AT 9 PM WHAT A JOKE. HOPE THEY FIGURE OUT THIS GLITCH....HAVE TO SHARE I HAVE HAD THIS HAPPEN A WHILE AGO WHEN HAD LESS MILES AND THOUGHT IT WAS A FLUKE NOW IT RETURNS. YES HIGH MILES BUT CAR HAS BEEN SERVICED AS PER RECOMMENDATIONS SINCE OWNING IT. *TR

02/05/2014
Components: AIR BAGS
Incident Date: 07/01/2009
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23VX9S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR BAG SYSTEM WAS MALFUNCTIONING. AS A RESULT, THE AIR BAG ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 700 AND THE CURRENT MILEAGE WAS 72,000.

01/31/2014
Components: AIR BAGS
Incident Date: 01/10/2014
Crash: No
Fire: No
Summary

2009 CHEVY HHR , THE AIR BAG LIGHT COME ON AND GOES OFF MULTIPLE TIMES A DAY. THE PASSENGER SEAT BELT IS LOCKED UP , I PURCHASED THE POS 3 MONTHS AGO IT HAS NOT HAD ITS FIRST OIL CHANGE YET. I HAVE HEARD THE WIRING IS A ISSUE AND ITS ALL BUILT IN MEXICO WHICH MAKES ME SLEEP WELL. OBVIOUSLY ITS A BIG ISSUE BUT IM SURE WE DON'T WANT TO MAKE A BIG DEAL OF AIR BAGS FAILING AT 60,000 MILES, LOTS OF ONLINE COMPLAINTS ON AIR BAGS, IF SOMETHING HAPPENS TO ME IN THIS CRAP CAR ITS BEEN ADDRESSED WITH THE GOV. DON'T BUY HHRS THERE OUTSOURCED JUNK, MATTER OF FACT MY 2003 2500HD IS A CRAP PILE TOO, WITH 90K ON THE CLOCK, REPLACED ALMOST EVERYTHING ELECTRICAL ON IT. *TR

01/30/2014
Components: AIR BAGS
Incident Date: 07/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B59S******
Summary

TL* THE CONTACT OWNS 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE SEPARATE OCCASIONS. THE FRONT PASSENGER'S SEAT INFLATER HARNESS CONNECTORS WERE CLEANED, TAPED AND LUBRICATED EACH TIME. THE TECHNICIAN INFORMED THE CONTACT THAT THE AIR BAGS WERE INOPERABLE WHENEVER THE WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 21,297.

01/23/2014
Components: STEERING
Incident Date: 08/08/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B29S******
Summary

LOST POWER STEERING AND WILL NOT RETURN. THE POWER STEERING WAS RECALLED ON THE IMPALA AND ONE OTHER MODEL ( COBALT ) I THINK BUT NOT THE HHR. *TR

01/17/2014
Components: POWER TRAIN
Incident Date: 01/13/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE WOULD HESITANT TO ACCELERATE FROM A TRAFFIC STOP. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE IN REVERSE BUT THE VEHICLE WOULD NOT RESPOND WHEN IN DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,300. THE VIN WAS NOT AVAILABLE.

01/15/2014
Components: STEERING
Incident Date: 04/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GCCA05B89S******
Summary

3 TONES SOUND - THE DISPLAY ON THE DASHBOARD SAYS POWER STEERING - STEERING IS EXTREMELY DIFFICULT TO CONTROL, IF YOU ARE IN THE MIDDLE OF A TURN YOU ARE IN TROUBLE. *TR

01/03/2014
Components: AIR BAGS
Incident Date: 09/03/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 56,000. THE VIN WAS NOT AVAILABLE. *TR

01/02/2014
Components: EXTERIOR LIGHTING
Incident Date: 01/02/2014
Crash: No
Fire: No
Summary

HEADLAMPS ON MY 2009 CHEVROLET HHR BURN OUT PREMATURELY, VERY RAPIDLY. I AM NOW REPLACING THE THIRD HEADLAMP FOR BOTH THE DRIVER AND PASSENGER SIDE. I AVERAGE ROUGHLY 10,000-12,000 BEFORE I NEED TO REPLACE BULBS. MY DRIVER SIDE LAMP WAS OUT, AND TONIGHT WHILE DRIVING THE PASSENGER SIDE LAMP WENT OUT. HEADLAMP BULBS, ESPECIALLY BECAUSE OF HOW COSTLY THEY ARE, SHOULD NOT BE BURNING OUT EVERY 10-12,000 MILES. *TR

12/23/2013
Components: STRUCTURE
Incident Date: 12/02/2013
Crash: No
Fire: No
Summary

CHEVY HHR ALL MODELS, ALL YEARS: WHEN EXITING MY VEHICLE THE DRIVERS DOOR HANDLE SNAPPED. IT IS MADE OF PLASTIC!! AFTER RESEARCH I DISCOVERED THIS IS AN EXTREMELY COMMON PROBLEM WITH ALL MODELS AND ALL YEARS OF THE CHEVY HHR SINCE ALL INTERIOR HANDLES ARE MADE FROM PLASTIC. THIS IS A VERY EXPENSIVE PART BECAUSE IT REQUIRES THE REPLACEMENT OF THE ENTIRE INTERIOR DOOR PANEL. IT IS A DANGEROUS SITUATION BECAUSE ONCE THE HANDLE HAS SNAPPED THE ONLY MEANS TO OPEN THE DOOR IS TO UNROLL THE WINDOW AND OPEN WITH THE OUSIDE HANDLE OR TO HAVE ANOTHER PERSON OPEN THE DOOR FROM THE OUTSIDE - NOT IDEAL, ESPECIALLY IF ONE IS IN AN ACCIDENT OR EMERGENCY. I BELIEVE CHEVY SHOULD REPLACE ALL HANDLES WITH A STURDY, NON-BREAKABLE METAL HANDLE. THIS WOULD IMPROVE SAFETY OF THIS DANGEROUS SITUATION.

12/20/2013
Components: SEAT BELTS
Incident Date: 08/14/2008
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B19S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE PASSENGER'S SIDE FRONT SEAT BELT WOULD NOT EXTEND TO THE LATCH MECHANISM. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED HOWEVER, THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,914.

12/07/2013
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 11/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B79S******
Summary

WHEN I PARKED MY CAR IN THE DRIVEWAY MY KEYS GOT STUCK IN THE IGNITION AND I COULDN'T TURN MY CAR OFF.I HAD TO GET IT TOWED TO A DEALERS WHO REPLACED THE IGNITION. THE NEXT DAY MY SECURITY LIGHT WENT ON SO I TOOK IT BACK TO THE DEALERS THEY WE'RE VERY BUSY SO THEY CHECKED TO SEE IF MY KEYS WERE PROGRAMMED THEN THE LIGHT WENT OFF SO WE THOUGHT IT WAS OK. I LEFT THE DEALERS AND WITHIN 200FT MY HHR STALLED AND DOORS LOCKED WITH ME INSIDE THE VEHICLE. I CALLED THEM BACK WITH MY CELLPHONE FROM INSIDE THE CAR THEN THE DOORS SUDDENLY UNLOCKED AND I WAS ABLE TO DRIVE BACK TO THE DEALERS.THEY GAVE ME A CAR TO USE. I LEFT MY HHR THERE SO THEY COULD HOOK IT UP TO THE COMPUTER TO SEE WHAT WAS WRONG. ALOT OF CODES CAME UP THEY SAID BUT THEY CLEARED THEM AND SAID THEY REPROGRAMMED MY KEYS. THE ONLY CODE LEFT WAS A ICP CODE BUT THEY SAID I DIDN'T NEED A ICP PANEL SO I TOOK MY CAR BACK. WHEN I CAME OUT OF WORK AT 1AM I UNLOCKED MY CAR AND STARTED MY HHR UP. IT STALLED IMMEDITATLY.WITH THE KEYS STUCK IN THE START POSITION I TRIED IT AGAIN AFTER ABOUT 10 MIN AND IT STARTED UP AND I DROVE HOME. I CALLED THE DEALER AGAIN AND THEY SAID BRING IT MONDAY AGAIN BUT THEY CANT LEND ME A CAR UNTIL ITS FIXED OR PROMISE THAT THEY CAN FIX IT. I TRIED TO START IT NOW AND I CAN BUT I REALLY AM AFRAID TO DRIVE IT BUT I HAVE TOO TO BRING IT BACK TO THE DEALERS. VERY SCARY AND BOTHERSOME THING. I INCREASED MY INSURANCE AND WILL BE ONLY TAKING SIDEROADS UNTIL SOMEONE FIGURES THIS OUT. *TR

12/02/2013
Components: ELECTRICAL SYSTEM
Incident Date: 11/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23BX9S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH, PREVENTING THE CONTACT FROM POWERING OFF THE VEHICLE. THE CONTACT MENTIONED THAT IN ORDER TO POWER OFF THE VEHICLE, THE BATTERY HAD TO BE DISCONNECTED AND A FUSE HAD TO BE REMOVED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 65,500.

11/29/2013
Components: STEERING
Incident Date: 11/28/2013
Crash: No
Fire: No
Summary

POWER STEERING OVERHEATS CAUSING POWER STEERING TO QUIT WORKING WHEN WHEEL IS TURNED TO LEFT OR RIGHT WHILE CAR IS STOPPED. THE MOVEMENT IS NECESSARY TO PARALLEL PARK THE CAR. ONCE OVERHEATED YOU NO LONGER HAVE POWER STEERING MAKING THE CAR DIFFICULT TO DRIVE. THIS IS VERY DANGEROUS FOR A NEW TEENAGE DRIVER. CHEVY KNOWS OF THE ISSUE, WAS TOLD BY GM THAT A REPLACEMENT MOTOR HAS THE SAME ISSUE. *TR

10/31/2013
Components: ELECTRICAL SYSTEM
Incident Date: 10/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23V39S******
Summary

IGNITION CYLINDER WILL NOT RELEASE THE KEY. IGNITION RELEASE SPRING WORKS (MOVES FREELY) YET WILL NOT RELEASE THE KEY. I HAD TO REMOVE THE FUEL PUMP FUSE TO TURN OFF THE CAR AND, SINCE THE KEY WAS FROZEN IN THE ON POSITION, DISCONNECT THE BATTERY. I WAS INFORMED THAT THE 'KEY STUCK' ISSUE WAS ADDRESSED UNDER THE CHEVY SERVICE BULLETIN (09-02-35-005B, FEB 4, 2010) YET NOT ON RECALL LIST. WAS THERE A RECALL ON THIS PROBLEM? *TR

10/31/2013
Components: AIR BAGS
Incident Date: 09/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23V39S******
Summary

WITH A CHIME THE REPAIR AIR BAG SAFETY LIGHT COMES ON. THIS HAS CONTINUED EVEN THOUGH REPAIRED TWICE BY CHEVY DEALERSHIPS. FIRST THEY REPAIRED THE ROOF RAIL CONNECTOR. NEXT INCIDENT THEY REPLACED THE PASSENGER SEATBELT. TWO YEARS LATER THE LIGHT CONTINUES TO COME ON AND OFF (WITH PRECEDING CHIME) ON A DAILY BASIS. *TR

10/30/2013
Components: AIR BAGS
Incident Date: 10/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V59S******
Summary

FOR NO APPARENT REASON THE "SERVICE AIR BAG" WARNING LIGHT COMES ON. OCCURS WHILE SMOOTHLY TRAVELING AT 60 MPH ON I-70. CANNOT GET LIGHT TO GO OFF OR RESET. VEHICLE HAS NEVER BEEN HIT, BUMPED OR JOLTED. WEB POSTS INDICATE THIS IS A COMMON HHR PROBLEM. GM NEEDS OR TO MAKE THIS RIGHT. *TR

10/16/2013
Components: STEERING
Incident Date: 10/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B79S******
Summary

THE ELECTRIC POWER STEERING MOTOR FAILED 3 TIMES WITHIN 20 MINUTES. I RESET IT BY TURNING THE IGNITION KEY OFF AND RESTARTING THE CAR. I REPLACED THE MOTOR AND IT WORKS FINE NOW. *TR

10/14/2013
Components: ELECTRICAL SYSTEM
Incident Date: 10/13/2013
Crash: No
Fire: No
Summary

DROVE HHR TODAY, AND WHEN I WENT TO TURN OFF IGNITION, I COULD NOT TURN THE CAR OFF. HAD TO DISCONNECT THE BATTERY, AND PULL A FUSE. TAKING CAR IN TOMORROW FOR REPAIR. THERE WAS A MECHANIC IN THE LOT I WAS IN, WHO STATED THIS IS NOT THE FIRST TIME HE HAS SEEN THIS PROBLEM ON HHR IGNITION PROBLEM. STATED IT IS A TUMBLER ISSUE, AND CHEVY IS AWARE OF THIS. *TR

10/10/2013
Components: STEERING
Incident Date: 10/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V99S******
Summary

POWER STEERING MESSAGE ON THE DRIVER INFORMATION CENTER (DIC) AND LOSS OF POWER STEERING CAUSING DIFFICULT STEERING AND AN UNSAFE DRIVING CONDITION. *TR

10/02/2013
Components: STEERING
Incident Date: 09/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V19S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE POWER STEERING SYSTEM MALFUNCTIONED MAKING THE VEHICLE DIFFICULT TO STEER. THE CONTACT HAD TO SHUT THE VEHICLE OFF AND THEN RESTART IN ORDER FOR THE POWER STEERING TO REGAIN NORMAL FUNCTIONALITY. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE POWER STEERING MOTOR WAS DEFECTIVE AND THE ENTIRE POWER STEERING SYSTEM NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE POWER STEERING SYSTEM REPLACED. THE FAILURE MILEAGE WAS 67,000.

09/14/2013
Components: STEERING
Incident Date: 09/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23V99S******
Summary

WHILE MAKING A LEFT TURN THE POWER STEERING LIGHT CAME ON AND I COULD NOT TURN THE STEERING WHEEL. FOUR DAYS LATER IT DID THE SAME THING WHILE DRIVING STRAIGHT ON THE ROAD AT ABOUT 30 MPH. EACH TIME I HAVE TO TURN THE CAR OFF AND THEN RESTART IT TO MAKE THE PROBLEM GO AWAY. THIS COULD LEAD TO CRASHES CAUSING INJURY OR DEATH. *TR

09/12/2013
Components: STEERING
Incident Date: 06/09/2009
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNCA13B59S******
Summary

GM IS GOING TO HAVE A LAW SUITE ON THERE HANDS. WE ALL HHR OWNERS NEED TO BAND TOGETHER . MY WIFE WAS IN CAR CRASH. THERE IS A LOT OF PROBLEMS WITH THE POWER STEERING QUITTING WHILE TAKEN OFF FOR A DRIVE. GM COMPANY NEEDS TO HAVE A RECALL ON THIS TO FIX IT AND MAKE IT RIGHT FOR THE OWNERS. AND MAKE IT RIGHT FOR THE CUSTOMER. WHAT THEY ARE DOING BY NOT MAKE A RECALL ON THIS IS " WRONG " *TR

09/09/2013
Components: SERVICE BRAKES
Incident Date: 01/01/2010
Crash: No
Fire: No
Summary

WHEN HHR IS STOPPED ON A HILL, FOR A RED LIGHT OR FROM BEING PARKED ON A HILL OR EVEN A SLOPE, IT DRIFTS BACKWARDS AS SOON AS YOU GO FROM HAVING THE BRAKES ON, SUCH AS AT A RED LIGHT, TO HITTING THE GAS TO GO FORWARD WHEN THE LIGHT TURNS GREEN. THIS IS VERY DANGEROUS WHEN THERE IS A CAR BEHIND YOU BECAUSE THE HHR ALWAYS DRIFTS BACKWARDS. YOU HAVE TO BE PREPARED TO HIT THE GAS QUICK AND HOPE THE CAR BEHIND YOU ISN'T TOO CLOSE. ALSO, WHEN BACKING UP WHILE ON A HILL, THE CAR DRIFTS FORWARD EVEN THOUGH YOU'RE HITTING THE GAS CAUSING THE HHR TO COME WITHIN INCHES OF THE CAR IN FRONT OF IT. WE'VE HAD A NUMBER OF CLOSE CALLS AND CONTINUE TO DO SO. IT'S A PANICKY SITUATION BECAUSE YOU'RE BASICALLY 'STUCK' BECAUSE AS SOON AS YOU TAKE YOU'RE FOOT OFF OF THE BRAKE, IT DRIFTS AND THERE'S NOTHING YOU CAN DO, BUT HOPE YOU CAN GET OUT OF THE SITUATION WITHOUT CAUSING AN ACCIDENT. IT'S SCARY, SO YOU HAVE TO GET YOUR FOOT ON THE GAS AND HIT IT IMMEDIATELY AND PRAY THAT YOU DON'T DRIFT INTO THE CAR IN FRONT OF YOU OR BEHIND YOU, DEPENDING ON THE SITUATION. THIS DOESN'T JUST HAPPEN OCCASIONALLY - IT WILL HAPPEN EACH TIME. *TR

08/18/2013
Components: AIR BAGS
Incident Date: 08/15/2013
Crash: No
Fire: No
Summary

I ALSO HAVE A 2009 HHR WITH 47000 MILES AND THE SERVICE AIRBAG LIGHT IS COMING ON FREQUENTLY. I PLAN TO TAKE IT IN TO THE DEALER. THIS LOOKS LIKE A COMMON PROBLEM AND SHOULD BE RECALLED. *TR

08/12/2013
Components: AIR BAGS
Incident Date: 08/04/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNCA23V39S******
Summary

DRIVING AND AIRBAGS JUST BLEW UP AND CAUSED ME TO RUN INTO POLE. COULD NOT STOP, AND COULD NOT SEE BECAUSE OF AIRBAGS. CAR WAS DAMAGED BEYOND REPAIRED. I WAS RUSHED TO THE HOSPITAL VIA AMBULANCE. INJURY WAS CAUSED TO LEGS, CHEST, STOMACH, BACK. *TR

08/10/2013
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 08/09/2013
Crash: No
Fire: No
Summary

WHILE DRIVING THE 2009 CHEVY HHR BACK FROM WORK, WITHOUT WARNING, THE ELECTRIC POWER STEERING STOPPED AND A WARNING MESSAGE CAME UP ON THE DIC. ONCE IGNITION WAS SHUT OFF THE PROBLEM CLEARED TEMPORARILY. OVER THE PAST 24 HOURS THE POWER STEERING HAS CONTINUED TO EXHIBIT THE SAME ERRATIC BEHAVIOR. *TR

08/08/2013
Components: STEERING
Incident Date: 08/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V19S******
Summary

WHILE DRIVING AT 35 MPH POWER STEERING CUT OUT ON VEHICLE.AFTER PULLING OVER & RESTARTING ENGINE P/STEERING RETURNS FOR SHORT PERIOD AND CUTS OUT AGAIN.WHERE IS GOVT. RECALL? SAME COMPONENTS USED ON CHEVY COBALT AND THEY WERE RECALLED. NO RECALL OM HHR. OH WAIT, NOBODY DIED YET!!!! EVENTUALLY SOMEBODY WILL. DON'T WAIT TILL IT'S TOO LATE. *TR

08/03/2013
Components: STEERING
Incident Date: 08/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B09S******
Summary

STARTED THE CAR UP AND THE POWER STEERING LIGHT CAME ON. NO STEERING. DROVE HOME CAREFULLY AND SHUT MOTOR OFF. STARTED CAR UP AGAIN AND THE POWER STEERING WORKED. WENT TO DEALER AND SHUT CAR OFF. THEY SAID WARRANTY WAS OFF. STARTED CAR BACK UP AND POWER STEERING LIGHT CAME BACK ON AND NO STEERING. I WENT BACK HOME. I CAN SHUT OFF THE CAR AND THE LIGHT DOESN'T COME ON FOR ABOUT 30 SECONDS. NOW I WILL BE FORCED TO HAVE IT FIXED AT MY EXPENSE EVEN THOUGH I HAVE DISCOVERED THROUGH THE INTERNET THAT THIS IS A COMMON PROBLEM WITH HHR'S AND GENERAL MOTORS WILL NOT RECALL THE VEHICLES. *TR

07/29/2013
Components: STRUCTURE
Incident Date: 07/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V29S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THE FRONT DRIVER'S SIDE INTERIOR DOOR HANDLE PARTIALLY BROKE. IN ORDER TO EXIT THE VEHICLE THE WINDOW GLASS WAS RELEASED DOWNWARDLY TO OPEN THE EXTERIOR DOOR HANDLE. THE DEALER ADVISED THAT THE PART WOULD NEED TO BE ORDERED AND WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR ARRIVAL. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,700. UPDATED 9/23/13 *CN

07/29/2013
Components: STEERING
Incident Date: 07/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B99S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME HARD TO TURN. THE FAILURE RECURRED NUMEROUS TIMES WHILE DRIVING AT ANY SPEED. THE POWER STEERING WARNING LIGHT WAS ILLUMINATED WHEN THE FAILURE OCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000 AND THE CURRENT 57,500.

07/17/2013
Components: STEERING
Incident Date: 05/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B59S******
Summary

MOST RECENTLY ALMOST EVERY TIME I TURN ON MY CAR, I WILL DRIVE FOR MAYBE 5 MINUTES AND MY STEERING WHEEL BECOMES LOCKED. I WILL PULL OFF TO THE SIDE SHUT OFF & TURN BACK ON THE CAR LEAVE IT SIT ON FOR ANOTHER MINUTE OR SO PULL OFF AND THE POWER STEERING WILL BECOME ENGAGED AGAIN LOCKING THE STEERING WHEEL. THIS HAS HAPPENED TO ME MORE AND MORE FREQUENTLY, ESPECIALLY SINCE THE DAYS HAVE BECOME HOTTER. I HAVE CALLED MY DEALERSHIP AND MADE APPOINTMENTS TO GET IT DIAGNOSED BY EVERY TIME I WILL GO IN FOR THE APPOINTMENT AT THAT MOMENT THEY WILL LOOK AT IT AND SAY OR NOTHING IS WRONG. THERE ARE NO DISPLAY WARNINGS ON YOUR DASH BOARD, YOU WILL HAVE TO BRING IT BACK TO US WHEN IT IS ON. THIS ISSUE IS BECOMING VERY ALARMING TO ME SINCE IT IS HAPPENING MORE FREQUENTLY. I CAN'T KEEP TAKING OFF EVERY TIME I BELIEVE THAT THERE IS AN ISSUE ESPECIALLY IF WHEN I GO TO THE DEALERSHIP AND NO WORK GETS DONE. *TR

07/11/2013
Components: STEERING
Incident Date: 07/10/2013
Crash: No
Fire: No
Summary

WHILE DRIVING AT VARIOUS SPEEDS THE POWER STEERING GOES OUT MAKING THE DIFFICULT TO CONTROL. I DID RESEARCH ONLY TO FIND THAT MANY OTHER HHR OWNERS EXPERIENCED THE SAME ISSUE AND SEVERAL OTHER CHEVY MODELS WERE RECALLED FOR THE SAME ISSUE. THIS HAS HAPPENED AT VARIOUS SPEEDS. RESTARTING THE CAR TEMPORARILY FIXES IT. HAS HAPPENED BETWEEN 0 AND 2 MILES OF STARTING THE CAR. (7 TIMES YESTERDAY) IT COULD BE VERY DANGEROUS WHILE TRYING TO MAKE TURNS. *TR

07/09/2013
Components: STEERING
Incident Date: 07/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B39S******
Summary

I WAS DRIVING HOME FROM WORK AND AS I WAS MAKING A RIGHT TURN THE POWER STEERING WENT OUT. THIS HAS HAPPENED PREVIOUSLY BUT LUCKILY I WAS AT A STOP SIGN. I THOUGHT THE CAR HAD STALLED SO I CUT IT OFF AND RESTARTED AND IT WAS FINE. I DROVE TO WORK THE NEXT MORNING AND STILL NO PROBLEM UNTIL I WAS MAKING THE RIGHT TURN AND THEN HAD DIFFICULTY CONTROLLING THE CAR. ONCE I MANAGED TO GET IT IN MY DRIVE, SHUT IT OFF AND THEN RESTARTED- THE POWER STEERING MESSAGE WENT AWAY AND ONCE AGAIN THE CAR WAS FINE. SAME THING NEXT MORNING CAR FINE- I WORK ABOUT 5-7 MILES FROM HOME. AGAIN ON THE WAY HOME WITH NO WARNING IN RUSH HOUR TRAFFIC- POWER STEERING GOES OUT AS I AM CHANGING LANES. I MANAGE ONCE AGAIN TO GET HOME. MY CAR HAS THE SAME PART THAT THE CHEVY COBALT HAS AND CHEVY HAD RECALLED THE COBALT TO MAKE REPAIRS BUT NOT THE HHR. I HAVE SEEN NUMEROUS COMPLAINTS FILED ABOUT THIS AND FEAR THAT THEY DO NOT TAKE OUR SAFETY SERIOUSLY WHOM OWN THE HHR- I HAVE CONTACTED CHEVY AND ASK WHO TO LODGE COMPLAINT WITH SINCE THEY WERE NOT HELPFUL. THEY DID NOT GIVE ME THE INFORMATION. I HAD TO FIND ON GOOGLE. I DID TELL THEM THAT THE INTERNET IS FULL OF THIS SAME COMPLAINT REGARDING THE POWER STEERING ON THE HHR AND THE RESPONSE WAS I CANNOT LOOK AND UNAPPROVED GM SITES(WHATEVER THAT MEANS). THANK YOU FOR YOU CONCERN AND HOPE YOU CAN HELP SOMEONE FROM HAVING A SERIOUS INJURY DUE TO THIS MALFUNCTION. *TR

07/08/2013
Components: STEERING
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B19S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 66,686. *TR

07/05/2013
Components: STEERING
Incident Date: 05/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V49S******
Summary

WHILE DRIVING DOWN A STEEP GRADE AT APROX. 50MPH THE STEERING POWER ASSIST FAILED AND POWER STEERING WARNING MESSAGE ON THE DASH LIGHT UP. I DROVE HOME SLOWLY APROX 8 MILES WITH NO STEERING. WHEN I STARTED THE CAR LATER, THE STEERING WAS FINE AGAIN. SINCE THAT DAY THE SAME THING HAS HAPPENED DAILY AND HAPPENS WITHIN SECONDS OF TURNING ON THE CAR. *TR

07/04/2013
Components: STEERING
Incident Date: 05/13/2013
Crash: No
Fire: No
Summary

MY POWER STEERING WENT OUT ON MY CHEVROLET HHR. IT STARTED ANYTIME I PARALLEL PARKED AND EVENTUALLY WOULD HAPPEN DRIVING 65 MPH ON THE INTERSTATE. I COULD HARDLY TURN THE WHEEL, AND IT WAS VERY UNSAFE TO DRIVE. I WAS NOTIFIED BY MY DEALERSHIP THAT THE POWER STEERING MOTOR WAS THE PROBLEM. IT WAS FIXED, AND THE PROBLEM NO LONGER OCCURS. IT HAS COME TO MY ATTENTION THIS SAME POWER STEERING MOTOR WAS RECALLED IN OTHER CARS, BUT NOT THE HHR. MAKE THIS HAPPEN. *TR

06/24/2013
Components: STEERING
Incident Date: 06/23/2013
Crash: No
Fire: No
Summary

ON 6-23-2013 DRIVING ON THE HIGHWAY AND WHILE ATTEMPTING TO MAY A RIGHT HAND TURN MY POWER STEERING ON MY 09 CHEVY HHR FAILED WITHOUT WARNING, THIS FAILURE ALMOST CAUSE ME TO HIT ANOTHER CAR THAT WAS STOPPED AND WAITING TO MERGE ON THE HIGHWAY, I PULLED TO THE SHOULDER OF THE ROAD TO CHECK BECAUSE THE POWER STEERING WARNING LIGHT WAS ON IN THE DASH LIGHTS, FINDING NOTHING WRONG UNDER HOOD I RESTARTED THE CAR WITHOUT ANY PROBLEMS OR WARNING LIGHTS ON AND DRIVE HOME. THE NEXT DAY WHILE RETURNING FROM WORK ON THE INTERSTATE THE POWER STEERING WARNING LIGHT RETURNED ON THE DASH WITH A LOSS OF STEERING ONLY BY FORCING THE STEERING WHEEL TO THE RIGHT OR LEFT TO MAKE A TURN OR LANE CHANGE, AFTER I ARRIVED HOME I GOT ON THE INTERNET TO SEE WHERE MY FILL TANK WAS FOR MY POWER STEERING AND LEARNED THAT MY HHR HAS ELECTRONIC ASSIST STEERING BUT I ALSO LEARNED THAT MY CAR HAS BEEN REPORTED BY NUMEROUS PEOPLE ACROSS THE COUNTRY WITH THE SAME PROBLEM WITH POWER STEERING UNITS ON THE HHR, SOME WITH NEAR DEATH ACCIDENTS, "WOW". I KNOW MY WIFE OR DAUGHTER COULD NOT HANDLE THIS CAR WHEN THE POWER STEERING GOES OUT WITHOUT WARNING SO THIS VEHICLE IS BEING PARKED UNTIL I CAN GET A FULL TEST ON THE UNIT. *TR

06/23/2013
Components: STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 06/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V29S******
Summary

CALLED THE CHEVY DEALER, TOLD ME THAT IT WAS FRIDAY AND TO CALL FIRST THING MONDAY MORNING. AS I CONTINUED ON FREEWAY I REALIZED THAT THE RIDE WAS ROUGHER, SOMETHING WAS VERY WRONG. TO STEER WAS HARDER, TRIP ODOMETER BOTH WERE NOT WORKING, CRUISE CONTROL WOULD NOT ENGAGE,SPEEDOMETER WAS NOT WORKING,TRANSMISSION NOT SHIFTING EASILY,PULLED INTO CHEVY DEALER, FOUND THE SERVICE MANAGER. ASKED HIM TO CHECK THE CAR, HOURS ON SIGN STATED THAT SOMEONE WOULD AVAILABLE UNTIL 5:30. IT WAS CURRENTLY 4:50 PM. HE ASSURED ME THAT IS WAS SAFE TO DRIVE CARE: PULLED OUT OF DEALERSHIP, TRANSMISSION WOULD NOT SHIFT AT ALL. ENGINE LIGHT CAME ON TURNED AROUND, WENT BACK. HE WAS JUST LEAVING TO GO HOME IT WAS 5:10 AT THIS TIME. WHEN HE SAW ME HE GOT OUT OF HIS CAR, CAME OVER, I TOLD HIM THE INCREASED CHANGES AND WHY I TURNED AROUND:I HAD MY 80 YEAR OLD AUNT WITH ME I LIVE 14 MILES OUTSIDE OF TOWN IT WAS FRIDAY AFTERNOON I DID NOT WANT TO MAKE MATTERS WORSE BY DRIVING THIS CAR SAY AN ACCIDENT OR DOING MORE DAMAGE TO THE REPAIRS NEEDED. HE PUT IT ON THE ANALYSIS SCOPE HE SAID HE HAD MIXED MESSAGES. ONE WAS IT SAID POWER STEERING BUT WITH THE WRONG CODE. AFTER THAT THERE WAS NOTHING THAT SHOWED UP. HE AGAIN ASSURED ME THAT WE WOULD BE FINE! I PULLED OUT OF THE DEALERSHIP, DROVE 2 MILES, THEN WAS COASTING! HAD NO TRANSMISSION. PULLED OVER TO SIDE OF ROAD, TURNED OFF THE ENGINE SAT FOR A FEW MINUTES, RESTARTED CONTINUED DOWN THE HIGHWAY WITH MY FLASHERS ON. IT WOULD NOT SHIFT HIGHER THAN SECOND GEAR.WE LIMPED TO A FRIENDS HOUSE PARKED THE CAR, THEY GAVE US A RIDE HOME. WHAT WOULD HAVE HAPPENED IF I HAD CONTINUED DOWN THAT ROAD. PLEASE HELP. *TR

06/13/2013
Components: STEERING
Incident Date: 06/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V39S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING 30 MPH, THE POWER STEERING FAILED. THE CONTACT STATED IT BECAME DIFFICULT TO TURN THE STEERING WHEEL AND WAS FORCED TO INCREASE THE EFFORT IN ORDER TO DRIVE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

06/06/2013
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/03/2013
Crash: No
Fire: No
Summary

LETTER FWD FM FMCSA CONCERN THE SAFETY OF HIS 2009 CHEVROLET HHR SS, BRAKES ARE EXTREMELY HARD CAUSING DIFFICULTY IN STOPPING VEHICLE AT TIMES, INQUIRING WHY THERE WASN'T A RECALL (ENCLOSURES NOT IMAGED FWD TO NVS-200) THE CONSUMER STATED WHEN HE RECENTLY PULLED AWAY FROM A CURB BEHIND ANOTHER VEHICLE THAT STOPPED AT A CROSSWALK, HE CAME WITHIN AN INCH OF REAR-ENDING THE VEHICLE, BECAUSE THE BRAKE WAS EXTREMELY HARD, WHICH MADE IT DIFFICULT TO STOP. THE CONSUMER EXPERIENCED THE SAME SCENARIO AGAIN, BUT IT INVOLVED A PEDESTRIAN WHO WAS CROSSING THE STREET IN THE CROSSWALK. THE CONSUMER STATED A TECHNICAL SERVICE BULLETIN WAS ISSUED BY CHEVROLET, BUT NOT A RECALL. THE DEALER INFORMED THE CONSUMER THE COST TO INSTALL AN AUXILIARY VACUUM BOOSTER PUMP WAS $1200.00.

06/02/2013
Components: STEERING
Incident Date: 05/21/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23V19S******
Summary

I WAS DRIVING MY HHR ON A STATE ROAD AT 50MPH WHEN THE POWER STEERING MESSAGE CAME ON AND THE POWER STEERING QUIT. IF I WOULD HAVE BEEN IN A CURVE, I WOULD HAVE WRECKED. I FOUND THE NEAREST SAFE SPOT TO PULL OFF THE ROAD AND TURNED MY CAR OFF AND RESTARTED IT AND IT CAME BACK ON. SINCE THIS EPISODE I HAVE HAD MULTIPLE EPISODES WITH THIS PROBLEM. I ONLY DRIVE ABOUT 500 MILES PER MONTH AND THAT IS TOO MAY TIMES FOR THE STEERING TO GO OUT. *TR

05/31/2013
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 02/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V29S******
Summary

WHILE DRIVING AT VARIOUS SPEEDS THE POWER STEERING GOES OUT MAKING THE DIFFICULT TO CONTROL. I DID RESEARCH ONLY TO FIND THAT MANY OTHER HHR OWNERS EXPERIENCED THE SAME ISSUE AND SEVERAL OTHER CHEVY MODELS WERE RECALLED FOR THE SAME ISSUE. THE CHEVY DEALER VERIFIED THAT THE ISSUE I WAS HAVING (FAILURE OF THE POWER STEERING MOTOR) WAS THE SAME ISSUE SEEN IN MANY OTHER CHEVY MODELS. CHEVY WOULD NOT FIX IT AND WASHED THEIR HANDS OF IT. THIS HAS HAPPENED AT VARIOUS SPEEDS. RESTARTING THE CAR TEMPORARILY FIXES IT. *TR

05/26/2013
Components: AIR BAGS,SEAT BELTS
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B59S******
Summary

MY AIRBAG LIGHT CAME ON AND MY PASSENGER SEATBELT KEEPS LOCKING. THERE ARE NUMEROUS OTHER HHR OWNERS WITH THE SAME PROBLEM. *TR

05/20/2013
Components: STEERING
Incident Date: 05/17/2013
Crash: No
Fire: No
Summary

I BOUGHT MY HHR IN SEPTEMBER OF 2012. THE FIRST ISSUE I HAD WITH IT HAS LEFT ME VERY CONCERNED ABOUT FUTURE ISSUES. THE ELECTRIC POWER STEERING FAILED WHILE I HAD BOTH OF MY SMALL CHILDREN WITH ME IN THE MIDDLE OF RUSH HOUR. MOST FRUSTRATING IS TO RESEARCH THIS MATTER JUST TO FIND THAT GM IS AWARE OF THE ISSUE AND HAS RECALLED THE EXACT SAME PART IN THEIR COBALT BUT HAS FAILED TO CARRY IT THROUGH THEIR PRODUCT LINE. *TR

05/17/2013
Components: STEERING
Incident Date: 03/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B29S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED SEVERAL TIMES. THE FAILURE RECURRED RANDOMLY AND WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CURRENT MILEAGE WAS 121,965. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TR

05/17/2013
Components: STEERING
Incident Date: 05/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B59S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED INTERMITTENTLY. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,325. THE CURRENT MILEAGE WAS 57,350.

05/07/2013
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/18/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B69S******
Summary

THIS IS MY 2ND HHR FIRST WAS GREAT THIS IS HORRIBLE. FIRST PROBLEM WAS MY LOCKING MECHANISM ON DRIVERS SIDE WOULD NOT WORK. AFTER THE THIRD TIME IN THE DEALERSHIP THEY CHANGED OUT THE LOCK MECHANISM. THEN I STARTED HAVING PROBLEMS WITH MY WINDOW NOT ROLLING DOWN AND MY DASH LIGHT GOING OUT FOR A PERIOD OF 2-3 SECONDS. THEY FIXED THE WINDOW BUT COULD NEVER FIND OUT WHAT WAS GOING ON WITH THE DASH. THEN MY AIRBAG SERVICE LIGHT STARTED COMING ON I HAD TO TAKE IN TWICE FOR THIS INCIDENT. MY STEERING PROBLEM STARTED WHEN I TOOK MY SON IN TO DO HIS DRIVING TEST AND ALL OF A SUDDEN IT BECAME VERY DIFFICULT TO TURN. WE PARKED THE CAR GAVE IT A FEW MINUTES AND STARTED DRIVING AGAIN, DID THE TEST AND ON THE WAY HOME IT HAPPENED AGAIN. WE HAVE JUST HAD TO MANY PROBLEMS WITH THIS VEHICLE. *TR

05/07/2013
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 05/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B69S******
Summary

WHILE DRIVING ON THE HIGHWAY MY SERVICE ESC LIGHT CAME ON ALONG WITH THE ROAD TRACTION PICTURE AND MY CAR STARTED JERKING AND SHAKING AFTER A FEW MINUTES MY CHECK ENGINE LIGHT CAME ON. MY HUSBAND THOUGHT IT WAS MISFIRING SO HE CHANGED OUT THE SPARK PLUGS BUT IT IS STILL DOING THE SAME THING. THE ESC LIGHT WILL GO OFF FOR A FEW MILES BUT WILL CAME BACK ON. *TR

04/30/2013
Components: AIR BAGS
Incident Date: 04/29/2013
Crash: No
Fire: No
Summary

I WAS SITTING WITH THE CAR IDLE AT HOME AND THE AIR BAG LIGHT CAME ON. I LOOKED IT UP AND IT SAID THAT THE AIR BAG IS MORE THAN LIKELY DEFECTED DUE TO AN ELECTRICAL ISSUE. MY CONCERN IS THAT THE AIR BAG COULD GO OFF WHILE I AM DRIVING OR NOT GO OFF IN AN ACCIDENT. *TR

04/30/2013
Components: ELECTRICAL SYSTEM
Incident Date: 04/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B49S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT AFTER A LONG DRIVE, THE VEHICLE STARTED TO HAVE A VERY STRANGE SMELL AND THE CONTACT FELT SICK. THE CONTACT TOOK THE VEHICLE TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE BATTERY AND BATTERY TUBE WAS LEAKING AND THE FLUID HAD BREACHED THE INTERIOR OF THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 38,000. *TR

04/29/2013
Components: STEERING
Incident Date: 04/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B69S******
Summary

ELECTRICAL POWER STEERING ASSIST MOTOR FAILED AND IS NOW IN OPERABLE. IT HAPPENED RIGHT IN THE MIDDLE OF DRIVING DOWN THE FREEWAY. THE CAR CAN BARELY BE TURNED, AND IS EXTREMELY DANGEROUS TO DRIVE. *TR

04/23/2013
Components: ELECTRICAL SYSTEM
Incident Date: 05/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B29S******
Summary

IN LATE 2010, I DECIDED TO BUY MY WIFE A CAR; FIRST I BOUGHT A CHEVY COBALT FIRST WEEK OF HAVING IT I WAS HAVING TOO MANY PROBLEMS, SO I TOLD IT BACK TO THE DEALER (LUCKY MY COUSIN KNEW THE OWNER OF THE DEALER), I WAS ABLE TO TRADE IT IN FOR A HHR. WHILE DRIVING ON THE HIGHWAY AT A SPEED OF 50 OR SO MILE I WENT TO TURN THE CORNER AND THE STEERING WHEEL WAS VERY HARD TO TURN, I PROCEEDED TO GET THE CAR IN A PARKING LOT TO SEE WHAT WAS GOING ON AND TO SEE IF I NEEDED SO POWER STEERING, COULD NOT FIND A PLACE TO PUT THE POWER STEERING FLUID. SO I TURNED OFF THE CAR AND AFTER AROUND 5 MINUTES I WAS ABLE TO DRIVE FOR ANOTHER MILE AND IT DID THE SAME THING. IT WAS VERY DIFFICULT TO TURN THE CORNER; IT WAS LIKE HAVING MANUAL STEERING. I WAS IN NEW JERSEY AND I HAD TO DRIVE BACK TO MARYLAND WITHOUT POWER STEERING. WHEN I TOOK IT TO ONE OF MY SHOPS IT GET MY CAR FIX AT ALL THE TIME HE INFORMED MY THE HHR'S HAS ELECTRICAL POWER STEERING PUMP THAT CAN ONLY BE FIX BY THE DEALER. WENT ON THE INTERNET TO SEE IF I WAS THE ONLY ONE WITH THIS PROBLEM AND COME TO FIND OUT THAT THERE ARE NUMEROUS PEOPLE WITH THE SAME PROBLEMS WITH THE CHEVY COBALT AND HHR, HOWEVER THERE ARE ONLY RECALLS FOR COBALTS, NOT THE HHR THESE TWO VEHICLES ARE MADE BY THE SAME COMPANY. CAN YOU PLEASE RESPOND, BECAUSE IM STILL TRYING TO GET THE MONEY TOGETHER TO GET IT FIX; I KNOW ITS GOING TO COST ME A ARM AND LEGS TO GET IT FIXED, BECAUSE I HAVE TO GO TO THE DEALER, TOO BAD BECAUSE THE MAKERS OF THESE CARS HAVE ALL THE MONEY AND THEY KEEP PIMPING OUT THE CONSUMERS. REAL SAD. OH FEEL FREE TO CALL ME AND TO SHARE MY LETTER WITH THE VEHICLE MANUFACTURER. MY HHR IS SITTING IN MY DRIVEWAY UNTIL I GET THE MONEY TO FIX IT, HOPEFULLY SOON. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

04/23/2013
Components: ELECTRICAL SYSTEM
Incident Date: 04/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B19S******
Summary

I TURNED THE KEY AND STARTED MY CAR AND THEN I COULDN'T TURN IT OFF. I COULD TAKE THE KEY OUT BUT IT WOULDN'T SHUT OFF > I SEE THAT THERE ARE MANY PROBLEMS ONLINE LIKE THIS BUT I DON'T SEE A RECALL. THIS IS GOING TO COST ME ALMOST $ 500.00. *TR

04/11/2013
Components: STEERING
Incident Date: 04/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B59S******
Summary

I HAVE A 2009 HHR THE POWER STEERING GOES OUT WHILE IN MOTION IF YOU STOP THE VEHICLE AND TURN OFF IT WILL HAVE POWER STEERING AGAIN FOR A WHILE THE SAME THING HAPPENS. *TR

04/10/2013
Components: AIR BAGS
Incident Date: 03/06/2013
Crash: Yes
Fire: No
Summary

I WAS IN A CAR ACCIDENT ON 3/6/13. BEFORE THE ACCIDENT I PASSED OUT DUE TO A LATER FOUND HEART CONDITION. I FAILED TO NEGOTIATE A LEFT TURN DUE TO PASSING OUT. I SHEARED OFF A STREET SIGN, WENT THROUGH A CHAIN LINK FENCE, WAS AIRBORNE OVER A HILL AND DROPPED APPROXIMATELY 25 FEET. MY CAR WAS A TOTAL LOSS AS DETERMINED BY MY INSURANCE COMPANY. MY DRIVER SIDE AIRBAG DID NOT DEPLOY. I SPOKE WITH GM TO FILE A CLAIM AND AN INVESTIGATOR WENT TO INVESTIGATE MY CAR AND DETERMINED THAT THE AIRBAG SHOULD HAVE NOT DEPLOYED. I ASKED FOR A COPY OF THE REPORT FOR MY PERSONAL RECORDS. GM IS TELLING ME THAT THEY WILL NOT RELEASE IT DUE TO IT BEING GM PROPERTY. I WOULD LIKE TO KNOW HOW TO PROCEED FROM HERE. IF MORE DETAIL AND SPECIFIC DATES ARE NEEDED PLEASE FEEL TO REQUEST IT. I HAVE ALL OF THE NAMES AND DATES AS NEEDED. *TR

04/05/2013
Components: ELECTRICAL SYSTEM
Incident Date: 04/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B39S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WOULD NOT TURN THE VEHICLE OFF. THE CONTACT REMOVED THE BATTERY AND THE VEHICLE STILL DID NOT TURN OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE FAILURE MILEAGE AND CURRENT MILEAGES WAS 66,000. *TR

04/03/2013
Components: STRUCTURE
Incident Date: 03/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B89S******
Summary

I WENT TO OPEN DRIVER SIDE DOOR TO GET OUT OF MY PARKED CAR. DOOR HANDLE WOULD NOT RELEASE THE DOOR TO OPEN. I HAVE TO ROLE DONE MY WINDOW (POWER WINDOW) AND OPEN DOOR FROM OUTSIDE TO BE ABLE TO GET OUT OF MY CAR TROUGH THE DRIVER SIDE DOOR. DEALER SAID THAT WHOLE NEW DOOR PANEL IS REQUIRED AT A COST OF $450.00 BECAUSE THE HANDLE AND TRIGGER IS PART OF THE PANEL. THE DEALER WENT ON TO SAY THAT 100S OF THESE PANELS HAVE HAD TO BE REPLACED BECAUSE OF AND ENGINEERED DEFECT AND GM DOES NOT WANT TO COVER THE PROBLEM. THIS IS A SAFETY CONCERN BECAUSE IF I HAD TO GET OUT MY CAR IN CASE OF AN EMERGENCY, THE DRIVERS DOOR CAN NOT BE OPENED UNLESS THE WINDOW IS ROLLED DOWN AND OPENED FROM OUTSIDE. I WOULD BE TRAPPED IN THE DRIVER SEAT IF UNABLE TO GET WINDOW OPENED.. GM SHOULD BE HELD RESPONSIBLE FOR THEIR ENGINEERED DEFECT. . *TR

03/29/2013
Components: STRUCTURE
Incident Date: 03/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B99S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR HANDLE FRACTURED WHEN SHE ATTEMPTED TO OPEN THE DOOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. *TR

03/24/2013
Components: SERVICE BRAKES
Incident Date: 11/04/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V59S******
Summary

FRONT DISC BRAKES PULSATE AND CAUSE VIBRATION IN STEERING WHEEL. *TR

03/21/2013
Components: STEERING
Incident Date: 03/01/2013
Crash: No
Fire: No
Summary

THE POWER STEERING IN MY 2009 HHR GOES OUT W/O WARNING, AT VARIOUS SPEEDS. WHEN IT STARTED I CONTACTED MY LOCAL DEALER AND CHEVY AND WAS LED TO BELIEVE THAT THIS WAS AN UNUSUAL OCCURRENCE. SINCE THEN, I HAVE SEEN HUNDREDS OF COMPLAINTS, SIMILAR TO MINE, DATING BACK TO 2006. THE POWER STEERING MOTORS IN THESE CARS ARE FAULTY AND DANGEROUS AND CHEVY KNOWS IT. THEY HAVE ALREADY RECALLED THE SAME ONES IN IONS, COBALTS, AND MALIBUS AND HAVE ONLY FAILED TO RECALL ALL OF THEM BECAUSE THEY HAVE NOT YET BEEN MADE TO DO SO. HOPEFULLY, THEY WILL TAKE RESPONSIBILITY FOR WRECKLESSLY ENDANGERING SO MANY TRUSTING CONSUMERS AND ADDRESS THIS ISSUE BEFORE SOMEONE GETS KILLED, IF IT HASN'T ALREADY HAPPENED. *TR

03/11/2013
Components: STEERING
Incident Date: 03/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B49S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING WOULD INTERMITTENTLY FAIL WITHOUT WARNING AND THE STEERING WHEEL WOULD BECOME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 100,000. *TR

03/05/2013
Components: STEERING
Incident Date: 02/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13BX9S******
Summary

MY WIFE DRIVES A 2009 CHEVROLET HHR AND THE POWER STEERING WILL GO OUT SPORADICALLY WHILE SHE IS DRIVING. THIS MAY OCCUR 1 TIME OR IT HAS HAPPENED UP TO 4 TIMES IN 10 MILE DISTANCE. IT HAS HAPPENED AT HI SPEED OF 60 MPH OR WHEN SHE IS IN A PARKING LOT DOING 5 MPH. EACH TIME IF SHE TURNS THE IGNITION OFF AND RESTARTS THE CAR THE POWER STEERING IS FINE.THE PROBLEM IS A FAULTY ELECTRIC POWER STEERING MOTOR. THIS PUTS MY WIFE'S AND MY KIDS SAFETY AT RISK. I HAVE FOUND THAT THE CHEVROLET HHR'S IN CANADA HAVE BEEN RECALLED TO THIS FAULTY MOTOR. CHEVROLET COBALT'S WITH THE SAME MOTOR HAVE ALSO BEEN RECALLED. WHY HAVEN'T THE CHEVROLET HHR'S BEEN RECALLED. IT IS A HUGE SAFETY RISK. I HAVE HAD TO PARK THIS CAR DUE TO IT'S SAFETY RISKS.I CALLED DEALERSHIP AND THEY WANT $775.00 TO REPLACE THIS MOTOR. SOUNDS OUTRAGEOUS TO FIX A FAULTY MOTOR THAT GM IS WELL AWARE OF ITS PROBLEMS. *TR

02/11/2013
Components: AIR BAGS
Incident Date: 01/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B79S******
Summary

THE SERVICE AIR BAG LIGHT COMES ON AND GOES OFF INTERMITTENTLY . DEALER RAN DIAGNOSTIC CHECKS AND STATED "PASSENGER SIDE DASH AIRBAG CONNECTOR NEEDS TO BE REPLACED" . THIS VEHICLE HAS NEVER HAD AN ACCIDENT , HAS NEVER HAD ANY WORK DONE UNDER THE DASH OR TO THE AIR BAG RESTRAINT SYSTEM . *TR

01/21/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B69S******
Summary

I PULLED IN MY DRIVEWAY AND PUT THE CAR IN PARK AND COULD NOT TURN OFF THE KEY. I TRIED TO EVERYTHING, STEERING WHEEL, KEY, SHIFTER, BRAKES, ETC AND I COULD NOT TURN THE CAR OFF OR GET THE KEY OUT. I HAD TO PULL A FUSE TO GET THE CAR TO SHUT DOWN. THIS PROBLEM IS SIMILAR, IF NOT EXACTLY, THE SAME OF OTHER COMPLAINTS ON THIS TYPE CAR. I WILL PROBABLY HAVE TO HAVE IT TOWED AND REPAIRED BY A DEALER AT GREAT EXPENSE. NOT GOOD FOR GM. *TR

01/16/2013
Components: AIR BAGS
Incident Date: 01/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B19S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT HE APPLIED THE BRAKES AND AS THE VEHICLE STOPPED, THE ROOF-MOUNTED AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS NOT INVOLVED IN ANY TYPE OF CRASH. AS A RESULT, THE CONTACT SUSTAINED INJURIES TO HER HEAD AND NECK AND WAS TRANSPORTED TO THE HOSPITAL FOR TREATMENT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO NOTIFIED THE MANUFACTURER, AND ADVISED THAT A REPRESENTATIVE WOULD BE SENT TO INSPECT THE FAILURE. THE FAILURE MILEAGE WAS 88,000. UPDATED 2/13/13 *CN THE CONSUMER STATED GM OFFERED TO BUY THE VEHICLE BACK, BUT BY THE TIME SHE PAYS OFF THE LOAN, THERE WOULD NOT BE ENOUGH MONEY TO BUY ANOTHER VEHICLE. UPDATED 02/14/13

11/27/2012
Components: ELECTRICAL SYSTEM
Incident Date: 11/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA33B29S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH, PREVENTING THE ENGINE FROM BEING TURNED OFF. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE PROBLEM WAS CAUSED BY AN ELECTRICAL FAILURE. THE MANUFACTURER REFERRED THE CONTACT TO THE DEALER TO HAVE THE REPAIRS PERFORMED. THE FAILURE MILEAGE WAS 43,000.

11/27/2012
Components: STEERING
Incident Date: 11/21/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B39S******
Summary

WAS GOING AROUND A CURVE WHEN MY POWER STEERING LIGHT CAME ON. MY WHEEL WAS VERY HARD TO TURN. WASN'T SO BAD WHEN I WAS DRIVING AT HIGHER SPEEDS, BUT IT WAS ALMOST IMPOSSIBLE TO TURN INTO MY DRIVEWAY. AS SOON AS I TURNED OFF MY CAR AND TURNED IT BACK ON IT WORKED FINE. I TOOK IT IN AND THE DEALER SAID THEIR WAS AN INTERNAL PROBLEM WITH THE POWER STEERING AND HAD TO REPLACE THE MOTOR. *TR

11/02/2012
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 04/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B09S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT HE HAD SEVERAL PROBLEMS WITH THE VEHICLE. THE FAILURES INCLUDED THE BRAKES, POWER STEERING ASSIST AND A FOUL ODOR BEING EMITTED THROUGH THE VENTILATION SYSTEM. IN ADDITION, THE DRIVER'S SIDE DOOR HANDLE CABLE FRACTURED AND THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT HE TOOK THE VEHICLE TO THE DEALER FOR THE FAILURE OF THE POWER STEERING ASSIST WHERE THEY ADVISED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE STEERING RACK WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO THE DEALER BECAUSE THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THEY ADVISED THAT THE CAM SHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE VEHICLE BEGAN TO DRIVE ROUGHLY AFTERWARD. THE VEHICLE WAS ALSO TAKEN TO THE DEALER FOR THE BRAKE FAILURE, DOOR HANDLE AND THE EXHAUST AND THE TECHNICIANS STATED THAT THEY COULD NOT DUPLICATE THE BRAKE PROBLEM OR THE FOUL ODOR THAT WAS COMING THROUGH THE EXHAUST. IN ADDITION, THE CABLE IN THE DOOR HANDLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 32,000.

10/31/2012
Components: STEERING
Incident Date: 07/01/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH SHE ATTEMPTED TO MAKE A TURN WHEN THE STEERING WHEEL SEIZED MAKING THE VEHICLE VERY DIFFICULT TO CONTROL. THE CONTACT ALSO STATED THAT THE SERVICE TRACTION CONTROL AND AIRBAG LIGHTS ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS UNAVAILABLE. THE VIN WAS NOT AVAILABLE.

10/29/2012
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 10/27/2012
Crash: No
Fire: No
Summary

BUYERS BEWARE: ON SATURDAY EVENING WE PUT THE HHR INTO PARK AND WENT TO TURN OFF THE KEY AND THE KEY GOT STUCK IN THE IGNITION. TRIED SEVERAL TIMES TO REPUT THE CAR INTO GEAR AND TURN THEY KEY BUT IT WAS PERMANENTLY STUCK IN THE ON POSITION. HAD TO WIND UP PULLING A FUSE OUT OF THE ENGINE TO CUT OFF THE CAR. JUST TOOK IT TO THE DEALERSHIP AND THEY ARE REFUSING TO ACKNOWLEDGE A PROBLEM AND ARE FORCING US TO PAY HUNDREDS OF DOLLARS TO GET THE CAR FIXED. THEY ARE ALSO BLAMING US FOR PULLING THE FUSE AND IT CAUSING AN INDICATOR LIGHT TO COME ON. *TR

10/25/2012
Components: WHEELS
Incident Date: 10/13/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING, SHE HEARD A LOUD RUBBING SOUND NEAR THE FRONT OF THE VEHICLE. THE CONTACT MENTIONED THAT WHILE INFLATING THE TIRES SHE ENDED UP PUTTING 60 POUNDS OF PRESSURE DUE TO THE TIRE PRESSURE MONITORING SYSTEM MALFUNCTIONING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.

10/25/2012
Components: AIR BAGS
Incident Date: 10/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B69S******
Summary

THE SERVICE AIRBAG KEEPS COMING ON. THE DEALER SAID THAT I NEED A NEW AIRBAG AND THEY WANT ME TO PAY FOR IT. I FEEL THAT THIS IS A MANUFACTURE DEFAULT. *TR

10/23/2012
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 08/07/2012
Crash: No
Fire: No
Summary

I RECEIVED A POWER STEERING FAILURE MESSAGE ON THE DASH AT THE SAME TIME THAT I LOST POWER STEERING WHILE GOING HOME FROM DROPPING OFF MY CHILD AT DAYCARE. I DROVE HOME WITHOUT THE POWER STEERING, WHEN I SHUT OFF THE CAR AND RESTARTED IT I HAD POWER STEERING AGAIN. THIS POWER STEERING FAILURE HAS HAPPENED MULTIPLE TIMES ON THE HIGHWAY, RESIDENTIAL NEIGHBORHOODS AND IN PARKING LOTS; IN TOTAL ABOUT 10-15 INCIDENTS IN THE LAST MONTH. *TR

10/19/2012
Components: AIR BAGS
Incident Date: 08/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B09S******
Summary

AIR BAG LIGHT TURNED ON IN THE VEHICLE, BUT AFTER A WHILE IT WOULD TURN OFF AND THEN COME BACK ON AGAIN. THE DEALER REPAIRED THE PROBLEM AND THE LIGHT WENT AWAY. LESS THAN ONE YEAR LATER WHEN THE CAR HAD 50000 MI THE PROBLEM RE-OCCURRED. THERE APPEARS TO BE A WIRING ISSUE WITH THE AIRBAGS IN THIS VEHICLE AS THERE ARE MANY SIMILAR COMPLAINTS FROM OTHER OWNERS. *TR

10/19/2012
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 10/19/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B09S******
Summary

WE OWN A CHEVROLET HHR WHICH LOSES POWER STEERING ALMOST IMMEDIATELY AFTER TURNING THE CAR ON. WE HAVE HAD MANY MANY PROBLEMS WITH THIS CAR SINCE THE BEGINNING. MAINLY STEERING COLUMN PROBLEMS AND POWER STEERING ISSUES. WE ALMOST GOT INTO AN ACCIDENT WHILE TAKING A RIGHT AT LOW SPEED BECAUSE OF HOW HARD THE ''POWER'' (NOT) STEERING WAS. THIS HAS TO BE FIXED NOW!!! IT'S BEEN A WELL KNOWN PROBLEM SINCE THE BEGINNING OF THE HHR LINE UP. HOW COME THIS ISSUE HAS BEEN PARTIALLY RECOGNIZED AND TAKEN CARE OF ON SOME VEHICLES WITH THE EXACT PART NUMBERS?? COBALT, G5?, ANYONE?. PLEASE RESEARCH THIS PROBLEM. *TR

10/09/2012
Components: STRUCTURE
Incident Date: 06/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B29S******
Summary

2009 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO DOOR HANDLE ON THE PASSENGER SIDE COMING OFF *TGW THE CONSUMER STATED THE DOOR HANDLE CAME OFF IN HER HAND, WHEN SHE PULLED THE HANDLE TO OPEN THE DOOR. THE COST TO REPLACE THE HANDLE, WAS $ 334.85. *JB

10/09/2012
Components: AIR BAGS
Incident Date: 10/09/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B49S******
Summary

I WAS DRIVING ON 30 MPH ZONE AT 30 MPH, WHEN THE SERVICE AIR BAGS CAME ON MY DASHBOARD. *TR

10/04/2012
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 10/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B79S******
Summary

KEY STUCK IN THE IGINITION CAR STILL RUNNING. KEY RELEASE DOESN'T WORK. CAR WAS LEFT RUNNING ALL NIGHT. *TR

10/03/2012
Components: EXTERIOR LIGHTING
Incident Date: 03/02/2009
Crash: No
Fire: No
Summary

THE HEADLIGHTS ON THE 2009 CHEVROLET HHR BURN OUT PREMATURELY. I HAVE REPLACED BOTH THE DRIVERS AND PASSENGER HEADLAMP BULBS MULTIPLE TIMES SINCE PURCHASING THE VEHICLE NEW. I HAVE TO REPLACE THE BULBS APPROX. EVERY 10000 15000 MILES. MY FEAR IS THAT BOTH BULBS WILL BURN OUT AT THE SAME TIME CAUSING AN ACCIDENT DUE TO NO LIGHTS. THESE LIGHT BULBS APPEAR TO HAVE A MUCH GREATER FAILURE RATE THAN MOST VEHICLES I HAVE OWNED. *TR

09/14/2012
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 05/14/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNCA23B89S******
Summary

THE EPS (ELECTRONIC POWER STEERING) GOES OUT IN MY 2009 CHEVROLET HHR EVERY SINGLE DAY, USUALLY AFTER ABOUT 5 MINUTES OF DRIVING. IT HASN'T CAUSED ME TO HAVE A MAJOR ACCIDENT YET, BUT IT CAUSED ME TO SCRAPE AGAINST A GUARD RAIL. THE EPS MOTOR NEEDS A RECALL IMMEDIATELY, AS THIS IS A WELL KNOWN ISSUE WITH MANY HHR OWNERS!!! *TR

09/10/2012
Components: POWER TRAIN
Incident Date: 09/10/2012
Crash: No
Fire: No
Summary

THE CAR WON'T SHIFT DOWN TO REVERSE NEUTRAL OR DRIVE. *TR

09/08/2012
Components: STEERING
Incident Date: 09/08/2012
Crash: No
Fire: No
Summary

WHILE LEAVING WORK MY ELECTRIC POWER STEERING CUT OUT. I RESTARTED THE VEHICLE AND THE POWER STEERING WOULD RESET ITSELF BUT WOULD GO OUT WITHIN A MINUTE OR TWO OF DRIVING DOWN THE ROAD. I SPENT ABOUT 3HRS ATTEMPTING TO NARROW DOWN WHEN THIS WOULD OCCUR, HOWEVER IT WAS ALWAYS AT RANDOM SPEEDS, TURN RADIUS', IN CRUISE CONTROL OR NOT, WHILE ACCELERATING OR WHEN BRAKING. CONTINUED SHUTTING VEHICLE DOWN TO RESET THE SYSTEM SO AS TO CONTINUE TO TROUBLESHOOT. ALWAYS FAILED SHORTLY AFTER RESTARTING AND HITTING THE ROAD. AS THIS CAN BE VERY DANGEROUS, THERE CERTAINLY NEEDS TO BE A RECALL FOR THE POWER STEERING TO BE REPAIRED. *TR

09/05/2012
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23BX9S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR COULD NOT BE OPENED FROM THE INSIDE. IN ADDITION, THE REMAINING DOORS COULD NOT BE OR UNLOCKED BY USING THE AUTOMATIC KEY REMOTE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,108. UPDATED 09/26/12*LJ UPDATED 9/26/12 *CN THE CONSUMER STATED THE REMOTE NO LONGER WORKS. UPDATED 09/27/12 THE CONSUMER STATED GM AGREED TO PAY FOR THE MAJORITY OF THE REPAIRS IF HE AGREED TO A REASONABLE AMOUNT. UPDATED 10/03/12

08/24/2012
Components: STEERING
Incident Date: 08/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53VX9S******
Summary

THE POWER STEERING WARNING DISPLAYED IN THE DASH PANEL SHORTLY AFTER VEHICLE WAS STARTED WHILE I WAS PULLING OUT OF A PARKING SPOT. STEERING WAS VERY DIFFICULT. I TURNED THE IGNITION SWITCH OFF, RESTARTED THE VEHICLE, AND THE POWER STEERING WARNING CLEARED AND STEERING WORKED NORMALLY FOR A FEW MILES BEFORE IT FAILED AGAIN. THE PROBLEM MAKES IT VERY DIFFICULT TO STEER THE VEHICLE AT SLOW SPEEDS AND IN SHARP CURVES OR TURNS. *TR

08/23/2012
Components: LATCHES/LOCKS/LINKAGES,ENGINE
Incident Date: 08/19/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE STALLED. IN ADDITION, THE DOORS FAILED TO UNLOCK AND THE CONTACT BECAME TRAPPED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFERRED HER TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 39,000.

08/21/2012
Components: STEERING
Incident Date: 08/14/2012
Crash: No
Fire: No
Summary

ON THE APPROXIMATE DATE INDICATED ABOVE AT THE APPROXIMATE SPEED INDICATED ABOVE, THE POWER STEERING FAILED. IT CAME ON AGAIN WHEN THE CAR WAS RESTARTED BUT FAILED SHORTLY THEREAFTER. IT CONTINUES TO FAIL AFTER A FEW MILES, SEEMINGLY SHORTER TIMES FOR EACH INCIDENT. *TR

08/20/2012
Components: STEERING
Incident Date: 07/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B59S******
Summary

WHILE DRIVING THE POWER STEERING FAILED. IF I TURN THE CAR OFF AND RESTART IT, THE POWER STEERING WILL WORK FINE. WHILE DRIVING THE POWER STEERING CONTINUES TO FAIL EACH TRIP I TAKE EACH DAY AND IT CAN HAPPEN AT ANY TIME. I WILL OFTEN TURN MY CAR OFF AT A RED LIGHT SO I CAN RESTART IT AND HAVE FUNCTIONAL POWER STEERING FOR AT LEAST A LITTLE WHILE. THE CAR IS VERY DIFFICULT TO TURN WITHOUT POWER STEERING, AND SOMETIMES CATCHES ME OFF GUARD. *TR

08/15/2012
Components: STEERING
Incident Date: 08/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V39S******
Summary

WHILE DRIVING AT APPROX 15 AUG 2012 13:30 HRS EDT @ 20 MPH ON15 AUG 2012 THE 'POWER STEERING' LIGHT CAME ON AND THE STEERING BECAME VERY HARD. I WAS LUCKY AS I WAS ONLY A BLOCK FROM HOME. I COULD SEE THIS WOULD CAUSE A MAJOR PROBLEM IF I WERE DRIVING AT HIGHWAY SPEEDS. I DID SEE THAT A RECALL WAS ISSUED FOR THE CHEVY COBALT AND OTHERS THAT USE THE SAME POWER STEERING UNIT BUT NOT THE HHR...TIME TO GET THE RECALL GOING BEFORE SOMEONE GETS KILLED...ALSO A RECALL WAS ISSUED IN CANADA FOR THE HHR. *TR

08/07/2012
Components: STEERING
Incident Date: 07/18/2012
Crash: No
Fire: No
Summary

THE POWER STEERING SYSTEM WENT OUT ON MY CAR WHILE DRIVING. THE POWER STEERING SYSTEM WORKS AFTER IT HAS HAD TIME TO COOL DOWN FOR 5 TO 15 MILES. THE SYSTEM GOES OUT EVERYDAY AND EVERY-TIME IT IS DRIVEN. *TR

07/30/2012
Components: STEERING
Incident Date: 06/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V59S******
Summary

POWER STEERING ASSIST HAS DROPPED OUT NUMEROUS TIMES. THE DASH CHIMES AND A POWER STEERING MESSAGE APPEARS ON THE DIGITAL DISPLAY. SHUTTING THE ENGINE OFF AND RESTARTING IT RESETS THE POWER STEERING ASSIST ONLY TO HAVE IT DROP OUT AGAIN WITHIN A MILE OR SO. THE WARRANTY EXPIRED A FEW MONTHS AGO. THIS SITUATION COULD BE VERY DANGEROUS SHOULD THE POWER STEERING ASSIST DROP OUT WHILE NEGOTIATING A SHARP TURN ETC. *TR

07/27/2012
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 07/25/2012
Crash: No
Fire: No
Summary

LIKE OTHERS, THERE WERE SOME WARNING BEEPS AND THE MESSAGE APPEARED ON THE DASH "POWER STEERING". THEN THE POWER STEERING WENT OUT. ONCE I CUT THE CAR OFF AND BACK ON, I HAD POWER STEERING BACK. THIS SEEMS VERY SIMILAR TO THE REASON FOR THE RECALL ON THE COBALT AND S5. HAPPENED AGAIN ON 7/26 AND 7/27. *TR

07/23/2012
Components: ELECTRICAL SYSTEM
Incident Date: 07/23/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23V09S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION, WHICH PREVENTED HIM FROM SHUTTING THE VEHICLE OFF. THE CONTACT STATED THAT IN ORDER TO SHUT OFF THE VEHICLE, HE HAD TO PULL A FUSE AND DISCONNECT THE BATTERY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 67,000.

07/06/2012
Components: EXTERIOR LIGHTING,AIR BAGS
Incident Date: 07/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B19S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE TURN SIGNAL LIGHTS WERE INOPERABLE AND WOULD NOT ILLUMINATE WHEN ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS NORMAL. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND HE WAS TOLD BY THE DEALER THAT THE AIR BAGS WOULD NOT FUNCTION IN THE EVENT OF A CRASH UNTIL THEY WERE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ONE YEAR LATER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 48,000. UPDATED 8/6/12 *CN THE CONSUMER STATED THE AIR BAG ISSUE WAS RESOLVED. HOWEVER, THE TURN SIGNALS DID NOT CANCEL IN A TIMELY MANNER AFTER COMPLETING A TURN. UPDATED 08/14/12

06/29/2012
Components: STEERING
Incident Date: 06/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53VX9S******
Summary

LOSS OF STEERING ASSIST OCCURS AT ANY TIME WHILE DRIVING AND ONCE ASSIST IS LOST, A MESSAGE IS DISPLAYED ON THE DRIVER INFORMATION CENTER (DIC) AND A CHIME SOUNDS. THIS IS THE SAME PROBLEM & PART INVOLVED IN THE BELOW RECALL OF COBALTS & IN A CANADIAN RECALL OF HHRS. IT IS ALMOST IMPOSSIBLE TO PARK WHEN IT IS NOT WORKING. RESETTING BY TURNING IGNITION OFF, THEN STARTING ENGINE AGAIN WILL LAST ABOUT 30 SECONDS. I HAVE ALMOST CRASHED AS IT FAILS WHILE TURNING ENTERING/EXITING PARKING SPACES OR GARAGE. NHTSA ACTION NUMBER: NHTSA RECALL CAMPAIGN NUMBER: PE10005 10V073000 MAKE: CHEVROLET MODEL: COBALT MANUFACTURER : GENERAL MOTORS LLC MODEL YEAR : 2009 COMPONENT(S) : STEERING:ELECTRIC POWER ASSIST SYSTEM DATE INVESTIGATION OPENED : JANUARY 27, 2010 DATE INVESTIGATION CLOSED : JULY 19, 2010. *TR

06/25/2012
Components: ELECTRICAL SYSTEM
Incident Date: 06/24/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WOULD NOT REMOVE FROM THE IGNITION AND THE VEHICLE WOULD NOT SHUT OFF. THE CONTACT HAD TO PULL FUSES AND DISCONNECT THE BATTERY IN ORDER TO SHUT THE VEHICLE OFF. THE VEHICLE HAD NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 51,000.

06/21/2012
Components: AIR BAGS
Incident Date: 06/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B99S******
Summary

WITHOUT INCIDENT, THE SERVICE AIRBAG ALERT ILLUMINATED AND HAS CONTINUED TO STAY ON THE MAJORITY OF THE TIME FOR THE LAST 5 DAYS. MOMENTARILY, THE ALERT LIGHT WILL TURN OFF BUT RE-ILLUMINATE AGAIN WITHOUT INCIDENT. THIS IS SIMILAR TO THE OTHER POSTS AND COMPLAINTS I HAVE READ. *TT

06/20/2012
Components: STEERING
Incident Date: 06/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GMCA13839S******
Summary

THE POWERSTEERING GOES OUT WHILE DRIVING. SPEED DOESN'T SEEM TO MATTER. ONCE THE CAR IS STOPPED AND TURNED OFF THE POWERSTEERING COMES BACK ON, HOWEVER IT MAY GO OUT AGAIN AT 500FT TO A FEW MILES. *JS

06/03/2012
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 05/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B49S******
Summary

WHILE DRIVING IN RAIN WIPER'S STOPPED WORKING AFTER PLAYING WITH SWITCH AND STOPPING PULLING OVER IN A SAFE PLACE WHEN TRAFFIC WOULD LET ME I TURNED CAR KEY SWITCH OFF AND BACK ON TWICE AND THEY STARTED WORKING AGAIN AFTER DEALING WITH THIS MORE THEN ONE TIME DROVE CAR TO A DEALER AFTER TWO DAYS THEY TELL ME THE MAIN FUSE BOX HAS A SHORT IN IT AND WILL NEED TO BE REPLACED I HAVE A BUMPER TO BUMPER EXTENDED COVERAGE AFTER TALKING WITH THE DEALER THEY ARE TELLING ME THIS IS NOT COVERED IN WARRANTY THEY ALSO CALLED THE DEALER WERE I BOUGHT IT AND THEY LOOKED IT UP AND SAID THE SAME FUSE BOX NOT COVERED SO IT WILL COST ME OVER $600.00 TO FIX CAR I FILL THIS IS A SAFETY RELATIVE ITEM AND SHOULD BE COVERED ? IF A SHORT IN THIS FUSE BOX STOPPED WIPERS COULD IT START A FIRE AS WELL. *TR

05/10/2012
Components: STEERING
Incident Date: 05/05/2012
Crash: No
Fire: No
Summary

WHILE DRIVING POWER STEERING LIGHT WILL COME ON AND LOSS OF POWER STEERING OCCURS, ALSO SHAKING, HAVE REPLACED ROTORS AND BRAKES TWICE WITHIN ONE YEAR, WHY IS CHEVROLET NOT FIXING THE PROBLEMS ON THE HHR WHEN OTHER MODELS WITH SAME COMPONENTS HAVE BEEN RECALLED. I WILL NEVER BUY ANOTHER CHEVROLET IF THEY FAIL TO RESOLVE THESE ISSUES. *TR

05/09/2012
Components: AIR BAGS
Incident Date: 05/09/2009
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B99S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHEN ANY ELECTRICAL DEVICES SUCH AS A CELLULAR PHONE, CHARGER, I-PAD OR COMPUTER WERE PLACED IN THE FRONT PASSENGER SEAT, THE AIR BAG OFF WARNING LIGHT WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED HIM THAT THERE COULD BE NO ELECTRICAL DEVICES PLACED IN THE FRONT PASSENGER SEAT, AS IT WOULD INTERFERE WITH THE AIR BAG SENSOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

05/08/2012
Components: STEERING
Incident Date: 05/04/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B89S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE REVERSING FROM A PARKING SPACE. THE CONTACT STATED THAT THERE WAS NO WARNING PRIOR TO THE FAILURE. THE CONTACT SPOKE WITH THE DEALER AND WAS INFORMED THAT THEY COULD NOT LOCATE A FAILURE CODE BECAUSE THE SYSTEM RESET WHEN THE VEHICLE WAS SHUT OFF. THE FAILURE AND CURRENT MILEAGES WERE 58,280.

05/08/2012
Components: STEERING
Incident Date: 05/08/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53VX9S******
Summary

TWICE TODAY, THE POWER STEERING STOPPED WORKING WHILE DRIVING THIS VEHICLE. WHILE PULLING OUT OF A PARKING PLACE, THE POWER STEERING STOPPED WORKING FOR THE FIRST TIME. UPON STOPPING, PUTTING THE VEHICLE IN PARK AND RE-STARTING THE VEHICLE IT WORKED AGAIN FOR A SHORT PERIOD. (LESS THEN 2 MILES) LUCKILY, WE WERE ONLY TRAVELING 40 MPH ON A STRAIGHT, LEVEL, SIDE ROAD WHEN IT HAPPENED THE SECOND TIME. I HAVE VISIONS OF VERY BAD THINGS IF/WHEN THIS HAPPENS AGAIN AT HIGHWAY SPEEDS ON A WINDING ROADWAY. UPON FURTHER RESEARCH, BEFORE MAKING THIS REPORT, I READ OF MANY OTHERS WHO OWN THIS SAME VEHICLE WHO HAVE HAD THIS SAME PROBLEM, AND THAT THERE IS POSSIBILITY THAT THERE WAS A MANUFACTURER RECALL IN CANADA, BUT NOT IN THE US. I ALSO UNDERSTAND THAT THE SAME PARTS ARE USED IN THE CHEVY COBALT, DOES HAVE A RECALL. *TR

04/30/2012
Components: ELECTRICAL SYSTEM
Incident Date: 04/29/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B39S******
Summary

MY CAR WOULD NOT TURN OFF. THE KEY IS STUCK IN THE IGNITION IN THE ON POSITION AND WILL NOT TURN TO THE OFF POSITION. WAS TOLD, WITHOUT EVEN GETTING PAST THE ABOVE DESCRIPTION " IT'S AN HHR ISN'T IT" BY PERSON ON THE PHONE FROM CHEVROLET DEALERSHIP. WE WERE TOLD BY THE CHEVROLET DEALERSHIP TO PULL FUSE IN ENGINE AND DRIVE IT OVER TOMORROW SINCE THE GARAGE IS CLOSED IT BEING SUNDAY. CALLED DEALERSHIP BACK TO NOTIFY WOULD BRING CAR OVER NOW DUE TO ISSUES WITH TRANSPORTATION FOR MONDAY.... ENDED UP HAVING TO HAVE IT TOWED BECAUSE IT WAS UNSAFE TO DRIVE SINCE WHEN TURNED ON IT KEEPS SPUTTERING AS THOUGH MISS FIRING AND SOUNDS AS IF IT IS GOING TO STALL.... *JS

04/29/2012
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 04/29/2012
Crash: No
Fire: No
Summary

WHEN I PUT MY CHEVROLET HHR INTO PARK AND PROCEEDED TO TURN THE CAR OFF, THE IGNITION SWITCH WAS STUCK IN THE ON POSITION AND I WAS UNABLE TO TURN THE IGNITION TO THE OFF POSITION WHILE THE CAR WAS STILL RUNNING. I HAD TO DISCONNECT THE BATTERY CABLE AND REMOVE A FUSE TO GET THE VEHICLE TO TURN OFF COMPLETELY, AND AM HAVING TO TAKE IT TO THE DEALERSHIP TOMORROW FOR A REPAIR. *TR

04/27/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 04/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B29S******
Summary

I WAS DRIVING MY CHEVY HHR WHEN IT STARTED OVERHEATING AND SMOKING AND DIDN'T SEEM SAFE TO DRIVE, SO I HAD IT TOWED TO A DEALERSHIP AND WAS TOLD THAT ENGINE BLOCK CRACKED AT ABOUT 147,000 MILES DUE TO OVERHEATING. I WAS TOLD THAT IT NEEDED A NEW ENGINE WHICH WOULD BE 4,000. WANTING A SECOND OPINION, WE HAD IT TOWED TO ANOTHER MECHANIC WHO BASICALLY SAID THE EXACT SAME THING. THEN WECALLED GM BECAUSE THE MECHANIC TOLD HIM THAT THERE WAS A TECH BULLETIN OUT ON IT AND THIS WAS A KNOWN PROBLEM ON THE HHR'S SO WE WERE HOPING THAT GM WOULD HELP US SINCE THE CAR WAS ONLY 2 YEARS OLD. GM SAID THAT THEY COULD PROBABLY HELP US BUT FIRST WE HAD TO PAY ANOTHER 200 TO GET IT TOWED TO ANOTHER CHEVY DEALERSHIP AND THEN PAY FOR THE DIAGNOSIS. I WAS HESITANT, BUT HE TOLD ME THAT IF WE DID THAT HE SHOULD HOPEFULLY BE ABLE TO HELP US OUT WITH THE ENGINE. WE DID ALL THAT, AND THEY CALLED US BACK THIS MORNING TO SAY THAT THE ISSUE WAS EXACTLY WHAT WE HAD TOLD THEM FROM THE BEGINNING BUT NOT ONLY WOULD THEY NOT HELP US OUT AT ALL, THIS DEALERSHIP WANTS 6,000 FOR THE NEW ENGINE INSTEAD OF THE $4,000 THAT THE FIRST DEALERSHIP QUOTED US. THE MECHANIC SAID THAT HE CAN'T TELL IF THE ENGINE CRACKED BECAUSE THE CAR OVERHEATED, OR IF THE CAR OVERHEATED BECAUSE THE ENGINE CRACKED, BUT EITHER WAY HE SAID HE CAN'T TELL IF IT'S A MANUFACTURERS DEFAULT OR NOT SO THEY'RE DECIDING TO GO WITH NOT SO THEY DON'T HAVE TO HELP US. *TR

04/18/2012
Components: STEERING
Incident Date: 04/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V89S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING FAILED WHILE DRIVING AT VARIOUS SPEEDS AND THE STEERING WHEEL SEIZED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE CONTACT STOPPED THE VEHICLE TO CORRECT THE FAILURE. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

04/17/2012
Components: ELECTRICAL SYSTEM
Incident Date: 04/02/2012
Crash: No
Fire: No
Summary

2009 CHEVROLET HHR. CONSUMER STATES KEY WAS STUCK IN THE ON POSITION *TGW THE CONSUMER STATED THE ONLY WAY FOR HIS WIFE TO SHUT THE VEHICLE OFF, WAS TO TAKE HER FOOT OFF THE GAS AND LET THE CLUTCH OUT WHILE IT WAS STILL IN GEAR. THE CONSUMER HAD TO DISCONNECT THE BATTERY IN ORDER TO PREVENT IT FROM GOING DEAD AND POSSIBLY DAMAGING THE ELECTRICAL SYSTEM. THE NEXT DAY, THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP, WHERE HE WAS INFORMED, HE WAS NOT THE ONLY PERSON TO BRING THEIR VEHICLE IN FOR A DEFECTIVE IGNITION KEY CYLINDER. *JB

04/16/2012
Components: ELECTRICAL SYSTEM
Incident Date: 04/16/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WOULD NOT RELEASE FROM THE IGNITION, THEREFORE THE ENGINE COULD NOT BE SHUT OFF. THE CONTACT HAD TO DISCONNECT THE BATTERY WIRES AND THE FUEL PUMP FUSE TO SHUT THE ENGINE OFF. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER STATED THAT THE FAILURE WAS LOCATED AT THE IGNITION LOCK CYLINDER. THE DEALER REPLACED THE IGNITION LOCK CYLINDER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 60,000.

04/15/2012
Components: AIR BAGS
Incident Date: 04/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V99S******
Summary

SERVICE AIRBAG LIGHT STAYS ON. *TR

04/12/2012
Components: ELECTRICAL SYSTEM
Incident Date: 12/23/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B79S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHUT OFF AND THE KEY WOULD NOT REMOVE FROM THE IGNITION. THE CONTACT DISCONNECTED THE FUEL PUMP IN ORDER TO SHUT OFF THE VEHICLE. THE FAILURE RECURRED WHENEVER THE CONTACT OPERATED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

04/11/2012
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 04/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V49S******
Summary

I HAVE TWO ISSUES GOING ON WITH MY HHR. LAST EVENING I PULL INTO MY DRIVEWAY AND MY KEY WOULD NOT TURN OFF ENGINE AND RELEASE. I HAVE READ HUNDREDS OF COMPLAINTS WITH THE SAME ISSUES WHILE I WAS TRYING TO RESEARCH HOW TO TURN OFF MY CAR. MY CAR RAN IN MY DRIVEWAY FOR 2 HOURS WASTING GAS UNTIL WE FIGURED OUT HOW TO TURN OFF CAR. THE MANUAL STATES THAT YOU CAN PUSH A TUMBLER AND TURN THE KEY TO RELEASE IT. THE MANUAL IS NOT CLEAR ON WHAT THE TUMBLER IS BUT THE ONLY MOVABLE PIECE INSIDE STEERING WHEEL BASE DID NOT HELP TO RELEASE THE KEY. WE FINALLY FIGURED OUT HOW TO PULL THE FUSE TO SHUT DOWN THE ENTIRE CAR. THE DEALERSHIP WAS CLOSING AROUND THE TIME I STARTED CALLING AND THEIR OPTION TO COME LEAVE THE CAR WITHOUT OTHER TRANSPORTATION WAS NOT A GOOD OPTION FOR ME WITH KIDS. ONCE FUSE WAS OUT THE CAR IS SITTING IN MY DRIVEWAY WITH THE KEY IN IT WHICH IS CAUSING A WHOLE OTHER LEVEL OF STRESS FOR ME. I HAVE TO PUT FUSE BACK IN THIS MORNING AND TAKE TO DEALERSHIP TO GET MY CAR FIXED. FROM OTHER COMPLAINTS THE FIX SHOULD BE THE SAME. I DON'T UNDERSTAND IF THIS IS SUCH A BIG ISSUE WHY THERE IS NO RECALL ON THIS. I ALSO WOULD LIKE TO KNOW WILL WE AS LOYAL CUSTOMERS GET A REFUND WHEN THEY ACTUALLY DO DECIDE TO RECALL THIS APPARENT DEFECTIVE CAR. MY OTHER ISSUE IS THE AIR BAG LIGHT POPS ON FOR UNSPECIFIED PERIODS OF TIME AND SAYS IT NEEDS SERVICED. IT CAN GO OFF FOR DAYS AND WEEKS AT A TIME AND THEN DECIDE TO POP BACK ON. I HAVE ALSO BEEN READING ABOUT THIS ISSUE IN THE COMPLAINTS AND WONDERING WHY THERE IS NO RECALL ON THIS ISSUE AS WELL. *TR

04/11/2012
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 04/09/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13BX9S******
Summary

AFTER PARKING IN THE DRIVE WAY AROUND 11:30 PM THE IGNITION KEY WOULD NOT TURN OFF. I TRIED TO USE THE RELEASE PLUNGER BUT ENDED UP REMOVING THE LOWER STEERING COLUMN COVER AND FORCING IT OVER THE KEY. THEN I PULLED THE WIRE HARNESS OFF WHICH SHUT OFF THE ENGINE. I WAS ABLE TO START THE CAR BY PUTTING THE WIRE BACK ON AND TWISTING THE KEY. THE DEALER SAID THE KEY WAS BENT AND CHARGED ME $400 TO REPLACE THE SWITCH. THEY OBVIOUSLY USED PLIERS TO REMOVE THE KEY. WHILE IN THEIR WAITING ROOM I READ AN ARTICLE IN A MARCH ISSUE OF MOTOR MAGAZINE THAT SAID THIS IS A COMMON PROBLEM FOR SEVERAL CARS INCLUDING HHR'S AND THEY ARE NOT SURE WHY. I FEEL THIS SHOULD HAVE BEEN ON RECALL AND NOT BE CHARGED TO US. THE KEYS MAY BE TOO SOFT OR IT WAS A MANUFACTURERS DEFECT IN THE FIRST PLACE. *TR

04/09/2012
Components: STEERING
Incident Date: 04/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V69S******
Summary

POWER STEERING MOTOR GOES OUT WHILE DRIVING AND FIXES ITS SELF ONCE YOU SHUT THE CAR AND START BACK UP. KEY GETS STUCK IN IGNITION CAN'T TURN THE CAR OFF. *TR

04/09/2012
Components: ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
Incident Date: 04/09/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B39S******
Summary

UNABLE TO REMOVE THE KEY FROM THE IGITION. ONE HOUR LATER THE CAR IS STILL RUNNING AND KEY IS STUCK. DISCONNECTED THE BATTERY. ITS 7PM WILL HAVE IT TOADED TO DEALERSHIP IN AM

04/06/2012
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 04/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V59S******
Summary

I PULLED INTO THE GAS STATION TO GET GAS. I COULD NOT SHUT THE CAR OFF NOR REMOVE THE KEY. MY 2009 COBALT HAD THE SAME PROBLEM AND WAS FIXED DUE TO A VEHICLE RECALL. HOWEVER, MY 2009 HHR HAD NO RECALL ON IT EVEN THOUGH IT USES THE EXACT SAME DEFECTIVE PARTS AS THE COBALT DID. I AM ALSO CONCERNED ABOUT THE STEERING ON THE HHR SINCE IT SHARES THE EXACT SAME MECHANICALS AS THE COBALT. THE COBALT HAD A RECALL DUE TO STEERING, HOWEVER THE HHR DID NOT. A SEARCH FOR COMPLAINTS ON=LINE YIELDED MANY RESULTS. IT APPEARS THAT THE HHR'S ARE HAVING THE EXACT SAME PROBLEMS YET THE CONSUMERS ARE LEFT WITH PAYING FOR THE REPAIRS. MY GM DEALER CONFIRMED THAT THE HHR USES THE EXACT SAME FAULTY PARTS AS THE COBALT AND HE COULD NOT EXPLAIN WHY THE HHR WAS NOT COVERED IN THE RECALL EITHER. HE STATED THAT THEY HAVE HAD TO FIX JUST AS MANY HHR'S AS THEY HAVE COBALTS... THE ONLY DIFFERENCE IS THAT COBALT OWNERS DO NOT HAVE TO PAY ANY OUT-OF-POCKET EXPENSES AND HHR OWNERS DO. THIS IS RIDICULOUS. *TR

03/25/2012
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 03/24/2012
Crash: No
Fire: No
Summary

LAST NIGHT OUR 2009 HHR WOULD NOT TURN OFF, AND THE KEY WAS STUCK IN THE IGNITION. AFTER LOOKING AT ALL THE CORRESPONDENCE ONLINE RELATED TO THIS PROBLEM, WE TRIED EVERYTHING TO SHUT THE CAR OFF. WE ATTEMPTED TO DEPRESS THE SOLENOID SWITCH BEHIND THE SQUARE COVERING IN THE BOTTOM OF THE STEERING COLUMN, DISCONNECTED THE BATTERY, AND ENDED UP PULLING THE FUEL FUSE. WE WERE IN A HOSPITAL GARAGE, AND PLACED IN A COMPROMISING POSITION WITH THEFT, AND NOT KNOWING IF THE CAR WAS ACTUALLY ENGAGED IN "PARK." IT WAS SATURDAY NIGHT, AND OF COURSE, IT WILL BE LOOKED AT BY THE CHEVY DEALER MONDAY MORNING. I TRULY HOPE THIS WILL BE COVERED BY A RECALL. *TR

03/20/2012
Components: ELECTRICAL SYSTEM
Incident Date: 03/19/2012
Crash: No
Fire: No
Summary

I PULLED MY CHEVY HHR, 2009 INTO MY DRIVEWAY, AND THE CAR WOULD NOT TURN OFF. THE KEY WAS STUCK IN THE IGNITION WHILE IT WAS STILL RUNNING. I HAD TO POP MY CLUTCH (MANUAL TRANSMISSION) TO GET MY CAR TO STOP RUNNING. I TURNED EVERYTHING THAT I COULD OFF, TRIED TO LOCK THE DOORS, HOWEVER THE DRIVER'S SIDE WOULD NOT LOCK. HAD IT TOWED TO THE GARAGE THE NEXT MORNING...THEY REPLACED THE IGNITION SWITCH, CHARGED ME $300.00 PLUS, AND SAID CHEVY MAY NOT COVER IT. (MILEAGE 63,000 MLS) *KB

03/19/2012
Components: ELECTRICAL SYSTEM
Incident Date: 03/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B89S******
Summary

THE KEY IS STUCK IN THE IGNITION. THE RELEASE BUTTON UNDER THE STEERING WHEEL DOES NOT RELEASE THE KEYS. FUSES WERE TAKEN OUT AND THE NEGATIVE BATTERY CABLE WAS DISCONNECTED TO SHUT OFF THE CAR. THE DEALER ADVISED THAT THIS IS A COMMON PROBLEM AND THE IGNITION LOCK CYLINDER NEEDS TO BE REPLACED. THE DEALER ADVISED THAT REPAIR WOULD NOT BE COVERED AS THE VEHICLE IS WELL OUTSIDE OF THE 36,000 MILE WARRANTY. THE MANUFACTURER WAS NOTIFIED AND ALSO ADVISED THAT THE REPAIR WOULD NOT BE COVERED. THE VEHICLE HAS NOT BEEN REPAIRED. *JS

03/19/2012
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 03/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B19S******
Summary

2009 CHEVY HHR - KEY STUCK IN IGNITION WITH ENGINE RUNNING. HAD TO PULL NEGATIVE BATTERY CABLE AND IGNITION FUSE TO SHUT CAR OFF. CALLED DEALER AND THEY TOLD ME TO BRING IT IN. RECONNECTED BATTERY CABLE AND REPLACED FUSE AND CAR STARTED UP SO I COULD DRIVE TO DEALER. CHEVY DEALER STATED IGNITION LOCK SYL BINDING, REMOVED AND REPLACED CYL. I HAD TO PAY $300+ TO HAVE THIS FIXED AND SINCE THIS IS A KNOWN ISSUE WITH HHR'S, I FEEL GM SHOULD DEFINITELY DO A RECALL AS THIS IS A SERIOUS SAFETY ISSUE. ALSO THE SERVICE AIR BAG LIGHT COMES ON RANDOMLY AND CAN STAY ON THE ENTIRE TRIP OR GO BACK OUT IN A FEW MINUTES,ONLY TO COME BACK ON A FEW MINUTES LATER. *JS

03/16/2012
Components: ELECTRICAL SYSTEM
Incident Date: 03/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B69S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT WAS UNABLE TO TURN THE KEY IN THE IGNITION. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE IGNITION HOUSING AND IGNITION SWITCH HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. UPDATED 04/19/12*LJ THE CONSUMER STATED THE REPAIRS COST $450. UPDATED 04/25/12

03/13/2012
Components: ELECTRICAL SYSTEM
Incident Date: 03/06/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23BX9S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED. THE ENGINE COULD NOT BE TURNED OFF AND THE KEY WOULD NOT EJECT FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE IGNITION TUMBLER. THE DEALER INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 32,000.

03/07/2012
Components: ELECTRICAL SYSTEM
Incident Date: 03/04/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V19S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHEN INSERTING THE KEY IN THE IGNITION, IT WOULD NOT TURN. THE VEHICLE WAS LATER TOWED TO THE DEALER WHERE THEY ADVISED HER THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 79,000.

03/07/2012
Components: STRUCTURE
Incident Date: 02/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V19S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HANDLE FRACTURED FROM THE INTERIOR OF THE VEHICLE AND THE CONTACT WAS UNABLE TO OPEN THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE ENTIRE DOOR PANEL WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

03/03/2012
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
Incident Date: 07/28/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V09S******
Summary

7/10 - CENTER CONSOLE LIGHTS INOP. DEALER REPLACED INTERNALLY SHORTED RELAY. WARRANTY 11/10 - ENGINE WOULD NOT CRANK/SERVICE AIRBAG & POWER STEERING MSG ON DIC. DEALER TOWED IN, REPLACED STARTER AND FOUND LOSS OF COMM W/ BCM DUE TO INTERNAL SHORT. DEALER REPLACED BCM. WARRANTY 12/10 - ENGINE TURNS OVER WONT START. DEALER TOWED IN, FOUND POWER TRAIN RELAY OPEN. REPLACED RELAY. WARRANTY 4/11 - SERVICE AIRBAG LIGHT. DEALER FOUND OPEN CIRCUIT AT PASSENGER FRONT AIRBAG. RECONNECTOR CONNECTOR ADDED DIELECTRICAL GREASE. STABILITRACK LIGHT DOES NOT COME ON (EVER). WAS TOLD SYSTEM IS OKAY, SOME MODELS DON'T HAVE WARNING LIGHTS. (GO FIGURE, WILL NOT RETURN TO THAT DEALER) WARRANTY 2/12 - SERVICE AIRBAG LIGHT. COMES ON AND GOES OUT 3 - 4 TIMES DURING FIRST 15 MINUTES OF DRIVING FIRST TRIP OF THE DAY. HAPPENS 90% OF THE TIME. IF I CAN FIND A DEALER I CAN TRUST I WILL HAVE THEM CHECK THIS AND THE STABILITRACK PROBLEM. MILEAGE IS NOW 63,000. *TR

03/02/2012
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13BX9S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION AND THE VEHICLE COULD NOT BE TURNED OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE FUSES WOULD NEED TO BE DISCONNECTED IN ORDER TO TURN THE VEHICLE OFF. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 60,000. UPDATED 04/11/12*LJ THE CONSUMER STATED THE IGNITION SWITCH WAS REPLACED. UPDATED 04/23/12. *JB

02/29/2012
Components: ELECTRICAL SYSTEM
Incident Date: 04/27/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V79S******
Summary

UNABLE TO TURN ENGINE OFF AND REMOVE THE KEY. THE KEY IS STUCK IN THE RUNNING POSITION AND WILL NOT MOVE. HAD TO REMOVE FUEL PUMP FUSE AND DISCONNECT BATTERY TO TURN OFF ENGINE AND LIGHTS. THIS HAS HAPPENED TWICE, HAD TO HAVE IT TOWED AND PAY FOR REPAIR THE FIRST TIME AND WAITING FOR TOW TRUCK TO COME GET IT THE SECOND TIME IN LESS THAN A YEAR, WHICH I'M SURE I'LL HAVE TO PAY FOR AGAIN. *TR

02/28/2012
Components: AIR BAGS
Incident Date: 02/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B69S******
Summary

THE AIRBAG LIGHT KEEPS COMING ON AND IT SAYS "SERVICE AIRBAG". IS THERE A RECALL ON THE AIRBAGS FOR THE 2009 HHR? *TR

02/28/2012
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 08/08/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B99S******
Summary

MY 2009 HHR HAS SEVERAL TIMES SHOWN A ESC SERVICE LIGHT. ALSO, THERE IS A CONSTANT ROAR AND ALTERNATING ROAR FROM THE FRONT SUSPENSION, NOT SURE WHAT IT IS. *TR

02/07/2012
Components: AIR BAGS
Incident Date: 05/11/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V89S******
Summary

SINCE THEN THE AIR BAG TROUBLE LIGHT GOES ON AND OFF SOMETIMES OFF FOR MONTHS (AS IT IS NOW OFF) I ASKED ABOUT A POSSIBLE RECALL ON THIS AND THE LOCAL CHEVY DEALER SAID THAT THERE WAS NOT IT > WHERE THIS IS A SAFETY ISSUE I THINK THAT A 3 YEAR OLD VEHICLE SHOULD BE CONSIDERED FOR A SAFETY RECALL. I BOUGHT THE CAR USED AND HAVE A CAR FAX REPORT THAT THERE WAS NO PROBLEM REPORTED. *TR

02/02/2012
Components: STEERING
Incident Date: 10/12/2011
Crash: No
Fire: No
Summary

MY POWER STEERING STOPPED OPERATING. I GOT IT REPAIRED AT A PRICE OF $800.00 UPON RESEARCHING, I HAVE SEEN THAT OTHER HHR OWNERS HAVE HAD THIS SAME FAULT OCCUR. THERE HAS BEEN RECALLS ON OTHER GM MODELS FOR THIS SAME FAULT, SUCH AS THE COBALT. I WOULD HOPE THAT GM DECLARES A RECALL FOR HHR'S ALSO. I HAVE KEPT MY RECEIPT IF THIS BECOMES THE CASE. I WOULD HOPE THAT THE NHTSA HAS GOTTEN QUITE A LOT OF COMPLAINTS CONCERNING THIS CASE AND REQUIRE GM TO FOLLOW THROUGH. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *KB

01/24/2012
Components: ELECTRICAL SYSTEM
Incident Date: 01/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B39S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY COULD NOT BE REMOVED FROM THE IGNITION. ON A LATER DATE, THE KEY COULD NOT BE TURNED IN ORDER TO START THE ENGINE. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THE MECHANIC FOUND THAT THE TUMBLERS FAILED IN THE IGNITION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE IS 53,000. UPDATED 02/15/12*LJ UPDATED 02/22/12

01/16/2012
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 01/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V59S******
Summary

KEY STUCK IN IGNITION AFTER PARKING. COULD NOT TURN CAR OFF AND COULD NOT REMOVE KEY FROM IGNITION. MORE SPECIFICALLY, PULLED INTO DRIVEWAY, PUT VEHICLE IN PARK AND COULD NOT TURN OFF VEHICLE OR REMOVE KEY FROM IGNITION SWITCH OPENING. THE KEY WAS STUCK IN THE IGNITION AND I COULD NOT PULL IT OUT OF THE IGNITION SWITCH. HAD TO DRIVE THE CAR TO THE DEALERSHIP WHERE THEY REMOVED GAS PUMP FUSE AND CAR STOPPED RUNNING. DEALERSHIP TODAY (1-15-2012) CONFIRMS THERE WAS A FAILURE IN THE IGNITION SWITCH AND IT NEEDS TO BE REPLACED. I HAVE A CHEVY COBALT 2009 WHICH HAS A RECALL ON THE IGNITION SWITCH FOR THIS EXACT PROBLEM. THESE ARE BASICALLY THE SAME KINDS OF CAR AND SO THERE SHOULD ALSO BE A RECALL ON THE HHR IGNITION SWITCH, BUT APPARENTLY THERE IS NOT ONE. DEALERSHIP SAYS THERE IS NO RECALL ON THE HHR IGNITION SWITCH, BUT THERE IS ON THE COBALT IGNITION SWITCH. *TR

01/08/2012
Components: STEERING
Incident Date: 12/22/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA33B69S******
Summary

DTC CODE P0475 ELECTRIC POWER STEERING MOTOR FAILURE, CANADA HAS A RECALL ON THESE CARS WHY NOT THE UNITED STATES? THE LINK TO THE SITE WITH THE DETAILS LISTED BELOW IS.. >>> HTTP://WWWAPPS.TC.GC.CA/SAF-SEC-SUR/7/VRDB-BDRV/SEARCH/RECALLDETAIL.ASPX?LANG=ENG&&RN=2010447 <<< ROAD SAFETY RECALLS DATABASE TRANSPORT CANADA RECALL # 2010447 -------------------------------------------------------------------------------- RECALL DATE 2010/12/16 NOTIFICATION TYPE SAFETY TC SYSTEM STEERING MANUFACTURER RECALL NUMBER 10413 UNITS AFFECTED 86,345 CATEGORY CAR RECALL DETAILS CERTAIN VEHICLES EQUIPPED WITH ELECTRIC POWER STEERING MAY EXPERIENCE A SUDDEN LOSS OF POWER STEERING ASSIST THAT COULD OCCUR AT ANY TIME WHILE DRIVING. IF THE POWER STEERING ASSIST IS LOST, A MESSAGE IS DISPLAYED ON THE DRIVER INFORMATION CENTRE AND A CHIME SOUNDS TO INFORM THE DRIVER. TYPICALLY, AT THE NEXT IGNITION CYCLE, POWER ASSIST IS REGAINED AND THE DRIVER INFORMATION CENTRE MESSAGE WILL BE OFF. STEERING CONTROL CAN BE MAINTAINED, AS THE VEHICLE WILL REVERT TO A MANUAL STEERING MODE, BUT WOULD REQUIRE GREATER DRIVER EFFORT AT LOW VEHICLE SPEEDS, WHICH COULD RESULT IN A CRASH CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY. CORRECTION: VEHICLES WILL RECEIVE A SPECIAL EXTENDED WARRANTY COVERAGE OF 10 YEARS/240,000 KM FROM FIRST REGISTRATION. UNDER THIS SPECIAL COVERAGE PROGRAM, VEHICLES THAT EXPERIENCES THIS CONDITION WILL HAVE THE ELECTRIC POWER STEERING MOTOR REPLACED. MAKE MODEL MODEL YEAR(S) AFFECTED CHEVROLET HHR 2006 2007 2008 2009 2010 SATURN ION 2003 2004 2005 2006 2007 . *TR

01/05/2012
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
Incident Date: 01/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53VX9S******
Summary

I PUT THE TRANSMISSION INTO PARK AND ATTEMPTED TO TURN OFF THE CAR AND REMOVE THE KEY TO GO INTO A STORE. I COULD NOT TURN THE IGNITION SWITCH TO OFF OR REMOVE THE KEY. I DROVE THE CAR HOME AND PARKED. I COULD STILL NOT TURN THE IGNITION SWITCH TO OFF OR REMOVE THE KEY. NUMEROUS ATTEMPTS OF PUTTING CAR INTO REVERSE, OR DRIVE AND INTO PARK DID NOT SOLVE THE PROBLEM. THE KEY WAS TRAPPED IN THE IGNITION SWITCH! CALLED ONSTAR AND WAS FORWARDED TO CUSTOMER SERVICE; TOW TRUCK WAS CALLED. TOW TRUCK DELIVERED CAR TO DEALERSHIP WITH ENGINE STILL RUNNING. PROBLEM DIAGNOSED IN IGNITION KEY CYLINDER WHICH WAS REPLACED. *TR

01/05/2012
Components: STEERING
Incident Date: 05/01/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE WHEELS WHILE DRIVING AND MAKING TURNS. THE DEALER ADVISED THE CONTACT TO REPLACE THE STRUTS. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 94,000. THE VIN WAS UNAVAILABLE.

12/30/2011
Components: STEERING
Incident Date: 12/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B79S******
Summary

WHILE TURNING I'VE HAD THE ELECTRIC STEERING GO OUT MY VEHICLE. DURING ONE OCCASION I WAS AVOIDING SOMEONE THAT HAD PULLED OUT IN FRONT OF ME. I'VE TAKEN THE VEHICLE TO THE DEALER AND THEY SAY EVERYTHING IS NORMAL BUT YET THE VEHICLES ELECTRIC STEERING COMES AND GOES WHILE DRIVING. *KB

12/13/2011
Components: ELECTRICAL SYSTEM
Incident Date: 12/13/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V79S******
Summary

THE HHR WON'T START. CAME OUT FROM WORK AND THE KEY WON'T TURN IN THE IGNITION AND THE STEERING WHEEL IS LOCKED. EVERYTHING IS LOCKED UP.......I CAN'T GET THE CAR TO START. *TR

12/05/2011
Components: ELECTRICAL SYSTEM
Incident Date: 12/04/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B89S******
Summary

IGNITION PROBLEMS AFTER STARTING AND CUTTING OFF THE CAR SEVERAL TIMES DECEMBER 4, 2011, I STOPPED BY THE GROCERY STORE, REACHED UP TO CUT THE IGNITION OFF AND THE KEY WOULD ONLY MOVE ABOUT 1/4" FORWARD, NOT CAUSING THE CAR TRY TO CRANK, AS IT NORMALLY WOULD, AND NOT TURNING BACKWARDS, AS IF CUTTING THE CAR OFF, AT ALL. I TRIED GOING THE GEARS, WORKING THE KEY IN EACH GEAR, CUTTING THE WHEELS, AGAIN WORKING THE KEY AS I TURNED THE WHEEL, ALL OF WHICH TO NO AVAIL. AS IT HAPPENED ON A SUNDAY, THERE WERE NO DEALERSHIPS OR SHOPS OPEN IN THE AREA, I HAD TO LET MY CAR SIT AND RUN FOR SEVERAL HOURS UNTIL I COULD GET A MECHANIC FRIEND OVER TO LOOK AT THE CAR. HE WAS UNABLE TO GET THE IGNITION TO CUT OFF OR TO GET THE KEY TO MOVE AT ALL, SO HE TOOK THE HOUSING OFF AND FOUND A WIRING HARNESS THAT COULD BE UNPLUGGED TO CUT THE IGNITION OFF THEREFORE ENABLING THE CAR TO CUT OFF. WE ALSO DISCOVERED THAT THIS CAN BE USED TO RETURN THE CAR TO RUNNING IN AN EMERGENCY, IF YOU PLUG IT BACK IN AND TURN THE KEY SLIGHTLY AS IF STARTING THE CAR, AS THIS IS THE ONLY DIRECTION THE KEY WILL TURN. *TR

12/01/2011
Components: STEERING
Incident Date: 12/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B39S******
Summary

I WAS LEAVING FROM A STORE MADE 2 TURNS THEN THE DISPLAY READ POWER STEERING -WHEN I GOT READY TO MAKE THE THIRD TURN I FELT THE STEERING WHEEL LOCK UP AND AS I TRIED TO TURN IT I HAD TO USE ALL MY STRENGTH TO MAKE THE TURN-THIS COULD BE POTENTIAL CAUSE AN ACCIDENT AND WHY DOES IT NOT GIVE YOU A WARNING-I READ WHERE PEOPLE ARE JUST TURNING THE VEHICLE OFF THEN ON TO GET IT TO WORK RIGHT BUT THIS SHOULD BE FIXED BY THE MANUFACTURE BEFORE SOMEONE IS KILLED. *TR

11/29/2011
Components: STEERING
Incident Date: 10/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B09S******
Summary

GOING 35 TO 45 MPH IN A STRAIGHT LINE ON A COLD NIGHT WITH THE HEATER ON. A MESSAGE SHOWING "POWER STEERING" ON THE DRIVER INFORMATION CENTER. WITH EVERY RESTART THE POWER STEERING WOULD WORK FOR A TIME AND THEN SHUT DOWN AGAIN AFTER A SHORT TIME. DEALER DIAGNOSED AS A FAILED ELECTRIC POWER STEERING ASSIST MOTOR. WE PAID $335.38 TO REPLACE THIS COMPONENT. THIS VEHICLE HAS THE SAME FRAME, POWER TRAIN, AND OTHER MAJOR COMPONENTS AS THE CHEVROLET COBALT AND PONTIAC G5 WITH THE BODY BEING THE MAIN DIFFERENCE IN THESE VEHICLES. CHEVROLET COBALT AND PONTIAC G5 RECALL INFORMATION: MAKE: CHEVROLET MODEL: COBALT MODEL YEAR: 2009 MANUFACTURER: GENERAL MOTORS CORP. MFR'S REPORT DATE: MAR 01, 2010 NHTSA CAMPAIGN ID NUMBER: 10V073000 NHTSA ACTION NUMBER: PE10005 COMPONENT: STEERING:ELECTRIC POWER ASSIST SYSTEM *KB

11/22/2011
Components: ELECTRICAL SYSTEM
Incident Date: 02/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B09S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT ATTEMPTED NUMEROUS TIMES TO TURN THE IGNITION OFF; HOWEVER THE IGNITION KEY FAILED TO TURN AND REMAINED IN THE ON POSITION. THE CONTACT DISABLED THE FUSE AND THEN DISENGAGED THE BATTERY IN ORDER TO SHUT THE ENGINE OFF. THE KEY REMAINED STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE AN APPOINTMENT WAS SCHEDULED FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

11/20/2011
Components: ELECTRICAL SYSTEM
Incident Date: 11/04/2011
Crash: No
Fire: No
Summary

AFTER RETURNING HOME FROM RUNNING ERRANDS, I FOUND I COULD NOT TURN THE CAR OFF AND REMOVE THE KEY FROM THE IGNITION. EVEN PUSHING THE GEAR RELEASE BUTTON, DID NOT RELEASE THE KEY OR ALLOW ME TO TURN THE VEHICLE OFF. THE BATTERY & THE FUEL PUMP RELAY HAD TO BE DISCONNECTED IN ORDER TO TURN THE VEHICLE OFF. LUCKILY I WAS IN MY DRIVEWAY AND NOT ON THE ROAD WITH MY SMALL CHILDREN. THE IGNITION CYLINDER HAD TO BE REPLACED. CHEVY TOWED MY VEHICLE TO A LOCAL DEALER "FREE OF CHARGE" HOWEVER BECAUSE IT HAPPENED ON A WEEKEND WAS UNABLE TO DO ANYTHING OR FIND OUT ANY INFORMATION TO HELP ME OUT. IT WASN'T UNTIL MONDAY THAT A MANAGER WAS AVAILABLE AT THE DEALERSHIP WHO WAS WILLING TO HELP ME OUT WITH PAYING FOR THIS, DUE TO IT BEING OUT OF THE BUMPER TO BUMPER WARRANTY. THANK YOU TO THE DEALERSHIP, HOWEVER AM UNIMPRESSED WITH CHEVY FOR NOT RECOGNIZING AN UNSAFE DESIGN FLAW (NOT FLUKE, FLAW). *TR

11/19/2011
Components: STEERING
Incident Date: 11/18/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V59S******
Summary

ELECTRONIC POWER STEERING STOPS WORKING WHILE DRIVING DOWN THE ROAD. THE WARNING CHIME SOUNDS AND THE INSTRUMENT PANEL READ OUT DISPLAYS POWER STEERING. THE POWER STEERING WILL RESET AND WORK AGAIN IF THE CAR IS TURNED OFF AND RESTARTED BUT WILL STOP WORKING SOON AFTER. *TR

10/24/2011
Components: STEERING
Incident Date: 10/21/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B99S******
Summary

2009 CHEVY HHR LT WHICH IS HAVING THE SAME PROBLEMS THAT CAUSED A RECALL ON THE CHEVY COBALT,THE PONTIAC G6 ,G5 .THE CHEVY MALIBU. MY POWER STEERING SYSTEM FAILS IN THE MIDDLE OF A TURN , THE LED READ OUT SAYS POWER STEERING AND THEN IT COMPLETELY GOES OUT , I HAVE TO EITHER TURN THE VEHICLE OFF AND RE START IT OR REMOVE THE FUSE THAT IS IN THE ELECTRICAL FUSE BOX AND PUT IT BACK IN,THIS ONLY CORRECTS THE PROBLEM TEMPORARILY ,(THIS IS SO DANGEROUS ,AS I MIGHT BE IN THE MIDDLE OF A CURVE ON WET/ICY ROADS AND HAVE THE STEERING GO OUT ON ME) THERE ARE NUMEROUS THREADS ON LINE IN REFERENCE TO THIS ISSUE WITH THE HHR AND GM HAS NOT DONE A RECALL FOR IT IN THIS MODEL, THIS VEHICLE HAS THE SAME STEERING COMPONENTS AS THE ONES THAT HAVE BEEN RECALLED, ONE OF THE HAZARDS POSSIBLE IS A FIRE. I FEEL THIS ISSUE SHOULD BE ADDRESSED IN ALL OF GM'S VEHICLES WITH THE SAME FAULTY PARTS NOT JUST THE ONES LISTED, THEY KNOW THESE PARTS ARE IN THESE CARS AND HAVE CHOSEN TO IGNORE ALL COMPLAINTS TO REPAIR THE ISSUE , THE PARTS COST THE PUBLIC BETWEEN $150.00 AND $200.00 NOT INCLUDING THE HOUR OF LABOR TO FIX THE ISSUE , WHY SHOULD THE CONSUMER BE REQUIRED TO FOOT THE BILL FOR SOMETHING THAT IS CLEARLY GM'S FAULT, I HAVE GRAND CHILDREN THAT ARE IN MY CAR AT ANY GIVEN TIME AND I SHOULD NOT HAVE TO WORRY ABOUT MY CAR CATCHING ON FIRE OR THE STEERING GOING OUT WHILE I AM IN A TURN ON A WET OR ICY ROAD ! *TR

10/22/2011
Components: STEERING,SERVICE BRAKES, HYDRAULIC
Incident Date: 12/30/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V79S******
Summary

AT SPEED ON STEEP DOWNHILL WHEN APPLYING BRAKES THERE IS A VIOLENT SHAKING OF THE WHEEL. THE VEHICLE WAS SERVICED AND ROTORS WERE TURNED AND NEW BRAKE PADS INSTALLED ALSO A REPAIR WAS MADE TO A STEERING COMPONENT. LESS THAN 5,000 MILES LATER THE SAME ISSUE HAS RETURNED. *TR

10/22/2011
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 10/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B99S******
Summary

I HAVE A 2009 CHEVY HHR ,WHICH IS HAVING THE SAME PROBLEMS THAT CAUSED A RECALL ON THE CHEVY COBALT,THE PONTIAC G6 ,G5 .THE CHEVY MALIBU. MY POWER STEERING SYSTEM FAILS IN THE MIDDLE OF A TURN , THE LED READ OUT SAYS POWER STEERING AND THEN IT COMPLETELY GOES OUT , I HAVE TO EITHER TURN THE VEHICLE OFF AND RE START IT OR REMOVE THE FUSE THAT IS IN THE ELECTRICAL FUSE BOX AND PUT IT BACK IN,THIS ONLY CORRECTS THE PROBLEM TEMPORARILY ,(THIS IS SO DANGEROUS ,AS I MIGHT BE IN THE MIDDLE OF A CURVE ON WET/ICY ROADS AND HAVE THE STEERING GO OUT ON ME) THERE ARE NUMEROUS THREADS ON LINE IN REFERENCE TO THIS ISSUE WITH THE HHR AND GM HAS NOT DONE A RECALL FOR IT IN THIS MODEL, THIS VEHICLE HAS THE SAME STEERING COMPONENTS AS THE ONES THAT HAVE BEEN RECALLED, ONE OF THE HAZARDS POSSIBLE IS A FIRE. I FEEL THIS ISSUE SHOULD BE ADDRESSED IN ALL OF GM'S VEHICLES WITH THE SAME FAULTY PARTS NOT JUST THE ONES LISTED, THEY KNOW THESE PARTS ARE IN THESE CARS AND HAVE CHOSEN TO IGNORE ALL COMPLAINTS TO REPAIR THE ISSUE , THE PARTS COST THE PUBLIC BETWEEN $150.00 AND $200.00 NOT INCLUDING THE HOUR OF LABOR TO FIX THE ISSUE , WHY SHOULD THE CONSUMER BE REQUIRED TO FOOT THE BILL FOR SOMETHING THAT IS CLEARLY GM'S FAULT, I HAVE GRAND CHILDREN THAT ARE IN MY CAR AT ANY GIVEN TIME AND I SHOULD NOT HAVE TO WORRY ABOUT MY CAR CATCHING ON FIRE OR THE STEERING GOING OUT WHILE I AM IN A TURN ON A WET OR ICY ROAD ! *TR

10/18/2011
Components: AIR BAGS
Incident Date: 07/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13819S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT WAS DRIVING 50 MPH WHEN THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY CONFIRMED THERE WAS A LOOSE CONNECTION WITH THE AIR BAGS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,665 AND CURRENT MILEAGE WAS 62,138. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 11/21/11

10/18/2011
Components: ELECTRICAL SYSTEM
Incident Date: 10/18/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B89S******
Summary

THE VEHICLE WILL NOT SHUT OFF WHEN RUNNING, KEY IS STUCK IN THE IGNITION, THERE IS NO WAY TO SHUT THE VEHICLE OFF. CANNOT REMOVE KEY, VEHICLE WILL DRIVE, REVERSE AND PARK, WILL NOT ALLOW VEHICLE TO BE SHUT OFF. INTERNET SEARCHES SHOWS THIS TO BE A COMMON PROBLEM WITH BOTH THE CHEVROLET COBALT AND HHR, HOWEVER NO RECALLS HAVE BEEN ISSUED. *TR

09/27/2011
Components: EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 09/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B69S******
Summary

VISITING MY DAUGHTER. STARTED TO GO HOME. THE HEAD LAMPS WOULD NOT COME ON. AFTER 10 OR 15 MINUTES OF TURNING SWITCHES, TURNING MOTOR OFF AND ON, NOTHING WORKED. SO HERE AM I STUCK MILES AWAY FROM HOME AND THE HEAD LIGHTS WONT COME ON. IN FURSTRATION I SLAPPED THE LEFT DRIVER SIDE HEAD LIGHT,IT CAME ON. SO I WALKED TO THE OTHER SIDE AND GAVE IT A SLAP,AND IT CAME ON. WE DROVE THE THIRTY MILES HOME WORRYING IF THEY WOULD GO OUT AGAIN. GOT HOME OK. NOW WE HAVE TO HIT BOTH HEADLIGHTS TO GET THEM ON.THE WARRANTY IS OUT AND DO YOU KNOW YOU HAVE TO REMOVE THE WHOLE FRONT BUMPER ASSEMBLY TO EVEN GET TO THE HEAD LIGHTS. WHY WOULD GM ALLOW SUCH DESIGN IS BE ON REASON. GOOD LUCK HHR OWNERS MY WIFE HAS ALREADY EXPERINCED THE LOCK IGNITION SYNDROME, WHEN THE KEY WONT COME OUT. WHY DOESNT THE NHTSA HELP US HHR OWNERS *TT

09/23/2011
Components: ELECTRICAL SYSTEM
Incident Date: 09/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B99S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE IGNITION WOULD NOT SHUT OFF. THE BATTERY AND FUEL PUMP FUSE HAD TO BE DISCONNECTED IN ORDER TO SHUT THE VEHICLE DOWN. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE IGNITION LOCK AND CYLINDER. THE IGNITION LOCK CYLINDER WAS REPLACED. THE MANUFACTURER ADVISED THE CONTACT THAT THE FAILURE WAS NOT RECALLED AND THE WARRANTY DID NOT COVER THE IGNITION FAILURE. THE FAILURE MILEAGE WAS 71,426 AND THE CURRENT MILEAGE WAS 71,726.

09/21/2011
Components: STRUCTURE
Incident Date: 09/01/2011
Crash: No
Fire: No
Summary

THE DOOR SENSORS DO NOT WORK PROPERLY. THE SENSORS TO NOT INDICATE THAT THE DOOR IS NOT FULLY CLOSED. THE DOOR MUST BE OPEN BY AT LEAST THREE INCHES BEFORE THE SENSOR WILL INDICATE "DOOR AJAR." SO, IF THE DOOR IS CLOSED LIGHTLY BUT NOT ALL THE WAY YOU COULD END UP DRIVING DOWN THE HIGHWAY AND HAVE YOUR DOOR COME SWINGING OPEN WITH NO WARNING. IT WAS DISCOVERED BY A CHEVY SERVICE DEPARTMENT THAT THE REASON FOR THIS IS BECAUSE OF THE SENSOR PLACEMENT IN THE CREASE OF THE DOOR. IF THE SENSOR WAS PLACED IN THE LOCK THEN THE PROBLEM WOULD BE FIXED. HOWEVER, THE DESIGN OF THE SENSOR DOES NOT ALLOW FOR IT TO BE MOVED. THIS IS NOT A ONE TIME PROBLEM THIS IS AN ONGOING ISSUE. *TR

08/30/2011
Components: ELECTRICAL SYSTEM
Incident Date: 08/28/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE PARKED, THE CONTACT ATTEMPTED TO REMOVE THE KEY FROM THE IGNITION BUT THE KEY WOULD NOT DISENGAGE AND THE CONTACT WAS UNABLE TO SHUT THE VEHICLE OFF. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS BUT WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 44,250.

08/29/2011
Components: ELECTRICAL SYSTEM
Incident Date: 08/29/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B49S******
Summary

THIS IS A COMPLAINT AGAINST THE CHEVROLET HHR WHICH SEEMS TO BE PRONE TO NOT TURNING OFF WHEN THE KEY IS IN THE IGNITION. NO MATTER HOW HARD I TRIED OR WHAT I TRIED I COULD NOT TURN THE KEY TO SHUT THE CAR OFF. MY NEIGHBOR HAD TO TURN THE CAR OFF BY DISCONNECTING SOMETHING UNDER THE HOOD. THE CAR HAD TO BE TOWED TO THE DEALER. DURING MY RESEARCH ON THE INTERNET THERE SEEMS TO BE A LOT OF PEOPLE HAVING THE SAME PROBLEM. SOME OF THEM EVEN STATE THAT THE BUTTON ON THE GEAR SHIFT THAT YOU HAVE TO PUSH IN TO CHANGE GEARS STICKS. *TR

08/29/2011
Components: ELECTRICAL SYSTEM
Incident Date: 08/29/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B89S******
Summary

TL* THE CONTACT OWNS 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WOULD NOT REMOVE FROM THE IGNITION. AS A RESULT, THE CONTACT WAS UNABLE TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER TO HAVE THE FAILURE DIAGNOSED. THE CONTACT ALSO STATED THAT A FAULTY IGNITION SWITCH WAS A COMMON FAILURE AMONG THIS YEAR, MAKE, AND MODEL. THE FAILURE MILEAGE WAS 76,000.

08/28/2011
Components: ELECTRICAL SYSTEM
Incident Date: 08/27/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B69S******
Summary

2009 HHR KEY STUCK IN THE IGNITION. UNABLE TO TURN OFF MOTOR. HAD TO DISCONNECT THE BATTERY. *TT

08/25/2011
Components: ELECTRICAL SYSTEM
Incident Date: 08/24/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B49S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THE IGNITION KEY FAILED TO TURN THE VEHICLE OFF AND THE VEHICLE WAS STUCK IN THE ON POSITION. THE CONTACT REMOVED A FUSE IN ORDER TO SHUT THE VEHICLE OFF, AND HAVE IT TOWED TO THE DEALER. THE VEHICLE WAS NOT TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS CONTACTED REGARDING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 55,000.

08/24/2011
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 08/23/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA73X39S******
Summary

WHEN OPENING THE RIGHT REAR WINDOW, THE DOOR OPENED WHEN THE WINDOW GETS ABOUT 3/4 OF THE WAY DOWN. *TR

07/29/2011
Components: SUSPENSION
Incident Date: 05/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V49S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 35-65 MPH, THERE WAS A GRINDING NOISE UPON ENGAGING THE BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHERE THEY WERE UNABLE TO DETECT A PROBLEM. THE FAILURE PROGRESSED AND SIXTEEN DAYS LATER, THE FRONT AXLE DETACHED WHILE MAKING A TURN. THE VEHICLE WAS TOWED TO THE DEALER AND NO REPAIRS COULD BE PERFORMED UNTIL THE VEHICLE WAS INSPECTED BY THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 7,598.

07/19/2011
Components: STEERING
Incident Date: 07/18/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE THE VEHICLE WAS PARKED THE CONTACT ATTEMPTED TO TURN THE KEY IN THE IGNITION IN ORDER TO SHUT THE VEHICLE OFF BUT WAS UNABLE TO. THE CONTACT WAS FORCED TO REMOVE A FUSE IN THE ENGINE IN ORDER TO SHUT THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

07/18/2011
Components: STEERING
Incident Date: 02/11/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B39S******
Summary

DURING THE ICE STORM THE POWER STEERING WENT OUT IN MY VEHICLE. MY HUSBAND WAS DRIVING AND THAT IS THE ONLY REASON WE DIDN'T HAVE AN ACCIDENT. THIS CONTINUES TO BE A PROBLEM ON MY 2009 CHEVY HHR LT. *KB

07/18/2011
Components: ELECTRICAL SYSTEM
Incident Date: 10/20/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B39S******
Summary

I HAD A PROBLEM WITH THE KEY GETTING STUCK IN THE IGNITION WITH THE VEHICLE STILL RUNNING. I HAD TO DISCONNECT THE BATTERY AND HAVE IT REPAIRED. IT COST $600.00 TO REPAIR THIS AND THIS CONTINUES TO BE A PROBLEM ON OTHER HHR'S. I AM NOW HAVING THE SAME KIND OF SYMPTOMS THAT MY CAR WAS HAVING BEFORE THE IGNITION WAS REPLACED. *KB

07/09/2011
Components: ELECTRICAL SYSTEM,EQUIPMENT
Incident Date: 07/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B09S******
Summary

ON MAY 26TH OF 2011, I BOUGHT A 2009 CHEVY HHR. ACTUAL MILES WAS 43K. IT NOW HAS 45K. I HAVE NOT EVEN MADE MY FIRST PAYMENT ON THE CAR WHEN I EXPERIENCED A PROBLEM. ON JULY 7 AFTER I ARRIVED AT WORK, I PUT THE CAR IN PARK AND THE KEY WOULD NOT TURN TO SHUT THE ENGINE OFF. I HAD TO DISCONNECT THE BATTERY TO SHUT THE ENGINE OFF SO I COULD FINISH MY WORK DAY. GOT THE CAR HOME AND HAD TO DISCONNECT THE BATTERY AGAIN. WHEN I CONTACTED A CHEVY DEALERSHIP AND SPOKE WITH THE SERVICE PERSONNEL ABOUT MY CAR NOT SHUTTING OFF, HE SAID, 'LET ME GUESS, THE KEY IS STUCK IN THE IGNITION'? I SAID YES AND HE QUOTED THE PRICE WOULD BE 3 OR 4 HUNDRED DOLLARS TO FIX IT. ON JULY 8TH, WE HAD TO HAVE THE CAR TOWED TO A CHEVY DEALERSHIP. EVEN THE TOW TRUCK DRIVER KNEW ABOUT THE PROBLEM AND SAID, 'THAT IS ONE OF THE REASONS WE HAVE TO TOW IN THE HHRS'. ON JULY 7TH PM, I GOT ON THE INTERNET AND DISCOVERED THAT I WAS NOT THE ONLY ONE TO EXPERIENCE THIS PROBLEM WITH THE KEY STUCK IN THE IGNITION. THERE HAVE BEEN MANY COMPLAINTS ABOUT THIS. TO MY UNDERSTANDING, CHEVY KNOWS ABOUT THIS PROBLEM BUT HAS FAILED TO PUT OUT A RECALL. I DO NOT HAVE A LOT OF MONEY. I AM ON A TIGHT BUDGET AS MANY PEOPLE ARE. I HAD TO BORROW THE MONEY TO GET THE CAR FIXED. IT IS A SHAME THE QUALITY OF MAKING A CAR HAS GONE DOWN HILL. I THINK THAT CHEVY SHOULD FIX THIS PROBLEM SO THAT IT DOES NOT REOCCUR AGAIN. I ALSO THINK THAT PEOPLE SHOULD BE REIMBURSED FOR THE MONEY THAT THEY HAVE HAD TO SPEND ON GETTING THIS PROBLEM FIXED. SO, MY QUESTION FOR YOU IS, HOW MANY COMPLAINTS MUST IT TAKE FOR YOU TO ADDRESS THIS PROBLEM AND ISSUE OUT A RECALL? CHEVY SHOULD 'MAN UP' AND TAKE RESPONSIBILITY FOR THIS PROBLEM. *TR

07/08/2011
Components: STEERING
Incident Date: 06/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B39S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH THE POWER STEERING WOULD INTERMITTENTLY FAIL AND THE WHEEL WOULD BECOME VERY DIFFICULT TO TURN. WHENEVER THE FAILURE OCCURRED, THE CONTACT WOULD RESTART THE VEHICLE. THE VEHICLE WAS INSPECTED BY A DEALER, WHO INFORMED THE CONTACT THAT THE POWER STEERING ASSIST SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

07/06/2011
Components: AIR BAGS
Incident Date: 07/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23BX9S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT HIS VEHICLE DID NOT HAVE SIDE CURTAIN AIR BAGS. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS STANDARD AND DID NOT COME WITH SIDE CURTAIN AIR BAGS. THE MANUFACTURER HAD BEEN NOTIFIED. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 43,000.

07/02/2011
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B39S******
Summary

I HAVE A 2009 HHR CHEVROLET AND LATELY I HAVE BEEN EXPERIENCING IGNITIONS PROBLEMS. ON YESTERDAY WHEN MY CAR WAS PARKED APPROIMATELY AROUND 7:00 P.M. I TRIED TO SHUT THE CAR DOWN AND REMOVE KEY FROM IGNITION. I COULD NOT GET THE KEY OUT AND THE CAR WOULD NOT SHUT DOWN. ALL OF THE BUSINESS THAT COULD HELP ME WERE CLOSED. I SAT IN THAT CAR FROM 7:00 P.M. UNTI 2:15 A.M. THE NEXT MORNING, WHEN ALL OF THE GAS RAN OUT OF THE CAR. SOME MAY NO THING THIS IS EMERGENCY BUYT WHEN YOU ARE A WOMEN BY YOURSELF. IT'S QUITE URGENT. A TOW TRUCKER DRIVE CAME STAYED ABOUT 3 MINUTES AND SAID HE COULD NOT ASSIST ME. NO LOSS OF LIFE THIS TIME; BUT IT CAN LEAD TO THAT WITH CRIME RUNNING RAMPID. WHERE IS THE ACCOUNTABILIT? WHERE IS THE RECALL? IS EVERYTHING IN AMERICA JUST ABOUT $ AND CENTS THESE DAYS? WHAT ABOUT THE NEXT TIME? I COULD NOT LEAVE THAT CAR RUNNING ON A PUBLIC STREET. *TR

07/01/2011
Components: ELECTRICAL SYSTEM
Incident Date: 08/30/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B29S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT WAS UNABLE TO TURN THE KEY IN THE IGNITION AND START THE VEHICLE. WHEN USING THE KEY FOB, HE WAS ABLE TO USE THE REMOTE START FEATURE. ONCE THE VEHICLE WAS STARTED, HE WAS UNABLE TO SHUT IT OFF BECAUSE THE KEY WOULD NOT TURN IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,254 AND THE CURRENT MILEAGE WAS 26,000. UPDATED 08/31/11 *BF THE DEALER DETERMINED THE PROBLEM WAS DUE TO AN INTERNAL CYLINDER FAILURE. UPDATED 09/07/11

07/01/2011
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B79S******
Summary

I ARRIVED HOME AT 2:30AM AND MY CAR WOULD NOT TURN OFF. THE KEYS WERE STUCK IN THE IGNITION. I HAD IT TOWED TO THE DEALERSHIP THAT NIGHT. THE SERVICE DEPARTMENT CALLED ME IN THE MORNING TO INFORM ME THAT THIS IS NOT COVERED UNDER WARRANTY. I HAVE BEEN ON THE PHONE ALL MORNING TRYING TO GET THIS ISSUE RESOLVED. STILL NO RESOLVE!!! *TR

06/25/2011
Components: STEERING
Incident Date: 06/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V69S******
Summary

THE CHEVY HHR IS BASED ON THE CHEVY COBALT. THE HHRS ARE HAVING THE EXACT SAME POWER STEERING ASSIST PROBLEM THAT EXISTS IN THE COBALT. THE COBALT IS COVERED BY A RECALL, BUT THE HHR IS NOT. I BELIEVE THE HHR SHOULD HAVE THE SAME RECALL BECAUSE IT HAS THE EXACT SAME COMPONENT THAT IS FAILING. THE POWER STEERING GOES OUT SUDDENLY AND HAS CAUSED MY WIFE TO LOSE CONTROL OF THE CAR. CHEVROLET WILL NOT REPLACE THE COMPONENT UNDER THE EXTENDED WARRANTY THAT WAS PURCHASED FROM THEM, YET THEY WILL REPLACE IT ON A CHEVY COBALT. *TR

06/20/2011
Components: ELECTRICAL SYSTEM
Incident Date: 06/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V79S******
Summary

I HAVE A 2009 CHEV HHR AND ON JUN. 16, 2011 I PULLED INTO A SHOPPING CENTER AND TRIED TO TURN OFF MY CAR AND I COULD "NOT" TURN IT OFF WITH IGNATION KEY,IT WAS LOCKED INTO THE RUN MODE.LUCKY FOR ME THERE WAS A DEALER OPEN AND I DROVE THE CAR TO THEM.THE ONLY WAY THE DEALER COULD STOP CAR WAS TO DISCONNECT BATTERY,ON A HHR THE BATTERY WAS IN THE BACK OF CAR AND IT TOOK THEM QUITE SOME TIME TO DO THIS OPERATION.I MADE THE RIGHT DECISION TO GO TO THE DEALER,BUT WHAT IF I WAS A LITTLE OLD LADY"THE OUTCOME MIGHT HAVE BEEN A DIFFERENT ONE".AFTER THE PROBLEM WAS FIXED,BOTH MYSELF AND THE SERVICE MANGER AT THE DEALERSHIP LOOKED AT THE DEFECTIVE IGNITION CYLINDER AND NOTICED THERE WAS A CHANGE MADE IN THE NEW CYLINDER.THAT LEADS ME TO BELIEVE THAT GM KNOWS THERE IS A PROBLEM.GM SENT A BULLETIN(NOT A RECALL??)TO THERE DEALERS STATING THAT "SOME CUSTOMERS MAY COMMENT THAT IGNITION KEY IS DIFFICULT TO REMOVE OR THAT THE KEY STICKS OR BINDS IN THE IGNITION CYLINDER",THAT IS SO WRONG THE KEY LOCKS IN THE RUN MODE AND WILL NOT TURN OFF CAR'S IGNITION.AFTER ALL THE PROBLEMS TOYOTA HAS HAD WITH THERE GAS PETAL ECT AND PERSONAL INJURY'S,YOU WOULD THINK GM WOULD BE ON TOP OF THIS "SAETY PROBLEM" AND AT LEAST SEND OUT A "RECALL NOT A SERVICE BULLETIN" TO PROTECT IT'S CUSTOMERS FROM GETTING HURT OR WORSE.I WOULD LIKE NHTSA TO STEP UP TO THE PLATE AND CONFRONT GM ABOUT A RECALL ON THIS "VERY UNSAFE CONDITION" THANK YOU. *TT

06/12/2011
Components: ELECTRICAL SYSTEM
Incident Date: 06/11/2011
Crash: No
Fire: No
Summary

KEY STUCK IN THE ON POSITION, COULDN'T SHUT OFF ENGINE. TOOK HHR TO REPAIR SHOP. *TR

06/07/2011
Components: SUSPENSION,SERVICE BRAKES, HYDRAULIC,POWER TRAIN
Incident Date: 03/07/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23V59S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR LT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS HE NOTICED THAT THE FRONT END OF THE VEHICLE WOULD EXHIBIT A CLUNKING NOISE AND SWAY FROM SIDE TO SIDE. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT HE NEEDED TO REPLACE THE BEARINGS, HUBS, RIMS, THE BRAKE SYSTEM, AND THE TRANSMISSION SENSOR. THE VEHICLE WAS REPAIRED FOR ALL OF THE ABOVE YET THE FAILURE RECURRED LESS THAN 100 MILES LATER. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED A DIFFERENT VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.

06/06/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23V59S******
Summary

LAST FRIDAY I TRAVELED TO NEW ORLEANS TO PERFORM A REPAIR AT A LOCAL FURNITURE COMPANY. UPON MY ARRIVAL I COULD NOT EXTRACT THE KEY FROM THE IGNITION OF MY VEHICLE. I CALLED THE DEALER (ROSS DOWNING CHEVY IN HAMMOND, LA) TO FIND OUT HOW TO EXTRACT THE KEY. I WAS TOLD TO TAKE IT TO A GM DEALER I DID SO AND RETURNED TO HAMMOND, LA AND TOOK MY VEHICLE TO THE DEALER WHERE I PURCHASED IT BRAND NEW IN FEB 2010. MY VEHICLE IS A CHEVY HHR LT 2009. MY ENGINE TEMPERATURE WAS ALSO HIGH (267F) AND I COULD NOT SHUT IT OFF. THE DEALER HAD THEIR MECHANIC REPLACE THE FAULTY IGNITION SWITCH AND ADDED COOLANT TO THE SYSTEM. THERE WAS NO LEAKS AND NO EXPLANATION WHY THE COOLING SYSTEM HAD LOST COOLANT. I AM CONCERNED ABOUT THE OPERATOR OF THIS VEHICLE NOT BEING ABLE TO SHUT OFF THE ENGINE. I ASKED THE DEALER IF THERE WHERE ANY RECALL / DEFICIENCIES ON THIS VEHICLE AND THEY SAID NO. WHY WOULD A VEHICLE LESS THAN 18 MONTHS OLD HAVE A FAULTY IGNITION SWITCH? *TR

06/06/2011
Components: AIR BAGS
Incident Date: 05/27/2011
Crash: No
Fire: No
Summary

THE AIRBAG SERVICE LIGHT CAME ON IN THE DASHBOARD FOR NO APPARENT REASON. I HAVEN'T GOTTEN INTO AN ACCIDENT OR A FENDER BENDER, OR NOT EVEN A SLIGHT BUMP TO ANY PART OF MY VEHICLE. NOW THE LIGHT SHOWS TO SERVICE THE AIRBAG AND SOMETIMES IT GOES OUT LIKE IT IS FINE, BUT THEN COMES BACK ON WITHIN MINUTES. *TR

06/02/2011
Components: STEERING
Incident Date: 05/02/2011
Crash: No
Fire: No
Summary

2009 CHEVROLET HHR. CONSUMER STATES ELECTRIC POWER STEERING WENT OUT WHILE DRIVING *TGW

06/02/2011
Components: STEERING
Incident Date: 05/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B39S******
Summary

I WAS DRIVING HOME FROM WORK AND THE ELECTRICAL POWER STEERING WENT OUT, I PULLED OFF THE EXPRESSWAY ONTO THE SIDE OF THE ROAD, TURNED MY CAR OFF AND BACK ON, THEN I CONTINUED JOURNEY HOME. I HADN'T DROVE A MILE BEFORE IT WENT OUT AGAIN. I PULLED OFF THE EXPRESSWAY TWO OR THREE MORE TIMES. IT CONTINUED TO GO OUT, SO I DECIDED TO DRIVE HOME SINCE THE CAR DEALER WAS ALREADY CLOSED FOR THE DAY. I PHONED THEM FROM WORK THE NEXT DAY ONLY TO BE TOLD THAT THE PART HAD NOT BEEN RECALLED AND IF I WANTED TO GET IT FIXED IT WOULD BE $500 PLUS TAXES OR MORE IF THEY DISCOVERED THAT IT WAS THE STEERING COLUMN. $500 WHICH I DID NOT HAVE, MY HUSBAND PURCHASED THE PART AND INSTALLED IT OVER THE MEMORIAL HOLIDAY WEEKEND. WE WOULD REALLY LIKE TO GET OUR MONEY BACK. MY CAR IS ONLY TWO YEARS OLD AND THE ELECTRICAL POWER STEERING SHOULD NOT BE GOING OUT. I SEARCHED THE INTERNET AND DISCOVERED THAT THE SAME PART IS USED IN THE CHEVY COBALT AND IT HAS HAD THE SAME PROBLEM, THEY SHOULD HAVE ISSUED A RECALL ON IT FOR THE CHEVY HHR LT AS WELL, SINCE THE SAME PART IS BEING USED IN IT. THIS IS DANGEROUS WHAT IF I HAD BEEN INVOLVED IN AN ACCIDENT AS SOME OF THE OTHER PEOPLE WHO REPORTED HAVING THE SAME PROBLEM ON THE INTERNET AND SOMEONE HAD BEEN KILLED OR INJURED. I SINCERELY HOPE THAT SOMETHING CAN BE DONE TO ASSIST ME AND THE OTHER PEOPLE WITH THE SAME PROBLEM. THANK YOU IN ADVANCE FOR YOUR HELP IN THIS MATTER. *TR

05/24/2011
Components: AIR BAGS
Incident Date: 06/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B29S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE FAILURE WAS EXPERIENCED AT LEAST FIVE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ONLY OFFERED TO FILE A REPORT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND CURRENT MILEAGE WAS 21, 069.

05/23/2011
Components: ELECTRICAL SYSTEM
Incident Date: 05/21/2011
Crash: No
Fire: No
Summary

THE KEYS ARE STUCK IN THE IGNITION OF THE CAR. WE HAVE TRIED TO USED THE RELEASE BUTTON UNDER THE STEERING COLUMN TO NO AVAIL. THE CAR REMAINS RUNNING. WE HAVE TO UNHOOK THE BATTERY AND TAKE OUT A FUSE TO GET THE CAR SHUT OFF. WE HAVE TWO SMALL CHILDREN AND THIS IS OUR ONLY CAR. THE DEALERSHIP WANTED TO CHARGE US TO FIX THIS, WHEN CLEARLY IT IS THE FAULT OF CHEVROLET. OUR KEYS HAVE BEEN STUCK SINCE SATURDAY, MAY 21, 2011. TODAY IS MONDAY, MAY 23, 2011 AND THE KEYS ARE STILL IN THE CAR. *TR

05/11/2011
Components: AIR BAGS
Incident Date: 04/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V69S******
Summary

SERVICE AIRBAG LIGHT COMES ON INTERMITTENTLY. LIGHT BEGAN COMING ON ABOUT APRIL 14TH, AND HAS LIT EVERY TIME I DRIVE SINCE THEN - ABOUT 5 WEEKS NOW. SOMETIMES IT GOES OFF, MOST OF THE TIME IT DOESN'T. MY CONCERN IS THAT THE AIRBAGS ARE DISABLED IF THERE IS A "SERVICE AIRBAG", AND I DON'T HAVE THE SAFETY OF THE AIRBAG SYSTEM MOST OF THE TIME NOW. *TR

04/26/2011
Components: ELECTRICAL SYSTEM
Incident Date: 04/21/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHEN PARKING THE VEHICLE AND SHIFTING INTO PARK, THE KEYS WOULD BECOME STUCK IN THE IGNITION AND THE ENGINE WAS UNABLE TO BE TURNED OFF. THE CONTACT SPOKE WITH THE DEALER WHO RECOMMENDED BRINGING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE CONTACT WAS ABLE TO REMOVE THE KEYS FROM THE IGNITION WITH THE ASSISTANCE OF A TOW TRUCK DRIVER AND THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 75,000.

04/08/2011
Components: ELECTRICAL SYSTEM
Incident Date: 04/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B19S******
Summary

TL*THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WOULD NOT MOVE WHEN SHE ATTEMPTED TO TURN THE VEHICLE OFF. THE CONTACT MENTIONED THAT IN ORDER TO TURN THE VEHICLE OFF SHE HAD TO DISCONNECTED THE BATTERY AND THE FUSE THAT WAS CONNECTED TO THE FUEL PUMP. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS CURRENTLY WORKING ON A DIAGNOSIS. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 40,000.

04/04/2011
Components: ELECTRICAL SYSTEM
Incident Date: 04/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B19S******
Summary

TL*THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE IGNITION KEY WOULD NOT TURN TO THE OFF POSITION AFTER SEVERAL ATTEMPTS. THE ENGINE REMAINED ON UNTIL THE IGNITION SWITCH WAS DISCONNECTED. THE VEHICLE WAS NOT REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

03/24/2011
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 01/21/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V39S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE INTERIOR DRIVER SIDE DOOR HANDLE WAS FRACTURED. THE CONTACT WOULD HAVE TO OPEN THE DRIVER SIDE WINDOW AND RELEASE THE EXTERIOR DOOR HANDLE IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE DOOR HANDLE WOULD NEED REPLACING BUT THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS AN ONGOING RECURRENCE. THE FAILURE MILEAGE WAS 47,000.

03/24/2011
Components: AIR BAGS,TIRES
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V69S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE AIR BAG AND TIRE PRESSURE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS NOT ABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 16,500. UPDATED 05/03/11*LJ UPDATED 09/16/11

03/21/2011
Components: AIR BAGS
Incident Date: 01/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B59S******
Summary

SERVICE AIR BAG LIGHT CONTINUOUSLY GOES ON AN OFF. ISSUE CAN NOT BE REPLICATED ON PURPOSE AND THERE IS NO COMMON DENOMINATOR FOR MAKING THE LIGHT COME ONE. SPEED OF VEHICLE HAS RANGED FROM 0 (IN PARK) TO 60 M.P.H. CONDITIONS OF ROAD HAS RANGED SUNNY AND DRY TO COLD AND WET. MANY ON-LINE FORUMS HAVE ALSO INDICATED THAT THIS IS A COMMON ERROR WITH 2008 - 2009 CHEVROLET HHR'S.

03/09/2011
Components: ELECTRICAL SYSTEM
Incident Date: 03/08/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13BX9S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE IGNITION KEY WOULD NOT RELEASE FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 47,940.

12/14/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/19/2009
Crash: Yes
Fire: No
Summary

AFTER PURCHASE OF A NEW 2009 SS HHR. DURING THE MORNING I BACKED INTO MY GARAGE AND NOTICED A VERY SOFT BRAKE PEDAL. I THEN STARTED TO PROCEED INTO THE GARAGE AND WHEN ATTEMPTING TO STOP THE VEHICLES BRAKES WOULD NOT COMPLY WITH MY BRAKE PRESSURE AND THE VEHICLE PROCEEDED TO HIT THE SIDE OF OUR HOUSE. THIS BECAME A ROUTINE SITUATION UPON "COLD STARTUPS" AND WHEN REPORTED TO THE DEALER,(CLASSIC CHEVY CHEVROLET, GRAPEVINE, TX) AFTER SEVERAL POOR STOPS, MY SERVICE ADVISOR ADVISED "YEAH WE KNOW ABOUT IT". BUT THERE WAS NO FIX AT THE TIME WHEN CONFRONTED WITH A POSSIBLE FIX HE ADVISED THAT " I MADE ARRANGEMENTS TO HAVE THE CAR REPAIRED WHEN THE FIX FROM GM ENGINEERING WAS ISSUED REFUSED TO SERVICE THE CAR. GM CUSTOMER SERVICE PERSONNEL AND THE BULLETIN ADVISED THAT "THEY ARE WORKING ON THE ISSUE." I NEVER GOT THE REAR OF THE CAR REPAIRED DUE TO THE FAILURE PRESSURE FAILURE. *TR

12/14/2010
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 12/13/2010
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY REMAINED STUCK IN THE IGNITION AND THE CONTACT WAS UNABLE TO SHUT OFF THE VEHICLE. THE VEHICLE WAS LEFT WITH THE ENGINE RUNNING OVERNIGHT. THE NEXT MORNING, THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT THE IGNITION SWITCH AND THE SOLENOID IN THE STEERING COLUMN HAD FAILED. THE FAILED COMPONENTS WERE NO LONGER LISTED UNDER WARRANTY AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 40,536.

11/15/2010
Components: FUEL SYSTEM, OTHER
Incident Date: 10/20/2010
Crash: No
Fire: No
Summary

WE RECENTLY PURCHASED A 09 CHEVY HHR AND WITHIN THE FIRST 150 MILES WE GOT A CHECK ENGINE LIGHT, TOOK IT TO THE DEALER AND WAS TOLD THE FUEL WAS RUNNING LEAN. HE RESET THE COMPUTER AND TOLD ME TO PUT FUEL ADDITIVE IN THE TANK. I DID SO AND THE CHECK ENGINE LIGHT IS STILL COMING ON AND THE ENGINE IS BEGINNING TO STALL AND LOSE POWER....WHAT ARE WE TO DO, CAR STILL HAS A FACTORY WARRANTY, BUT CAN'T GET HELP... *TR

11/14/2010
Components: AIR BAGS
Incident Date: 09/12/2010
Crash: Yes
Fire: No
Summary

HIT BY A MAZDA MIATA AT ABOUT 30 MPH HHR WAS TOTALED AND AIR BAGS DID NOT DEPLOY. *TR

10/18/2010
Components: ELECTRICAL SYSTEM
Incident Date: 09/15/2010
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT ATTEMPTED TO SHUT THE VEHICLE OFF BUT THE IGNITION WOULD NOT RESPOND. THE CONTACT HAD TO DISCONNECT THE BATTERY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS BEING REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 43,000. THE VIN WAS UNAVAILABLE.

08/18/2010
Components: AIR BAGS
Incident Date: 05/22/2009
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B89S******
Summary

RECEIVED A NOTICE OF PENDING OF CLASS ACTION, PROPOSED SETTLEMENT AND HEARING FOR 2009 HHR. STATING THAT THE SELLING VEHICLES WERE MANUFACTURED WITHOUT SIDE CURTAIN AIRBAGS. *TR

08/08/2010
Components: ELECTRICAL SYSTEM
Incident Date: 06/26/2010
Crash: No
Fire: No
Summary

ELECTRICAL. *TR

08/05/2010
Components: STEERING
Incident Date: 08/01/2010
Crash: No
Fire: No
Summary

POWER STEERING WENT OUT COMPLETELY IN 2009 HHR. *TR

07/31/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 07/31/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23BX9S******
Summary

ENGINE BECAME SLUGGISH, UNRESPONSIVE TO GAS PEDAL, AND SHUT DOWN IN HEAVY TRAFFIC CAUSING DANGEROUS SITUATION. INSTRUMENT WARNINGS: ENGINE POWER REDUCED AND SOMETHING ABOUT TRACTION... CALLED ONSTAR - TOWED TO DEALER AND DIAGNOSTICS SAID "WRONG READINGS ON THE THROTTLE BODY" AND "WRONG GAS PEDAL POSITION". DEALER REPLACED THROTTLE BODY. *TR

07/30/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 09/20/2009
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 20 TO 30 MPH THE VEHICLE ACCELERATED. HE ENGAGED THE BRAKES AND TURNED THE IGNITION OFF. HE RESTARTED THE VEHICLE, DROVE A COUPLE OF MILES AND THE VEHICLE ACCELERATED AGAIN. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES, YET, THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS UNABLE TO PROVIDE A VIN. THE APPROXIMATE FAILURE MILEAGE WAS 300. THE CURRENT MILEAGE WAS 2,000.

07/10/2010
Components: TIRES
Incident Date: 08/15/2009
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA33B79S******
Summary

MY WIFE AND I BOUGHT A NEW 2009 CHEVROLET HHR. THE VEHICLE SPECIFICATIONS STICKER ON THE DRIVER'S DOOR CALLS FOR 30 PSI TIRE INFLATION. HOWEVER, THE TIRES THEMSELVES SHOW A MAXIMUM INFLATION OF 44 PSI. SINCE MANY PEOPLE INFLATE TIRES ACCORDING TO WHAT IS ON THE SIDEWALL INSTEAD OF THE DOOR STICKER, THIS COULD EASILY LEAD TO OVERINFLATION OF THE TIRES AND THE ASSOCIATED HAZARDS. IN OUR CASE, EVERY TIME WE HAVE HAD THE OIL CHANGED, THE SERVICE PERSONNEL HAVE OVERINFLATED THE TIRES, USUALLY TO AROUND 40 PSI, AND I HAVE HAD TO DECREASE THE PRESSURE. *TR

07/03/2010
Components: ELECTRICAL SYSTEM
Incident Date: 07/02/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B19S******
Summary

I ARRIVED AT A FRIENDS HOUSE AND WENT TO TURN MY CAR OFF AND GUESS WHAT THE CART WOULD NOT SHUT OFF AND THE KEY WOULD NOT COME OUT, SO I CALLED THE ROADSIDE ASST SINCE MY CAR IS UNDER WARRANTY AND THEY TOLD ME TO MAKE IT HOME AND GIVE THEM A CALL BACK AND THEY WOULD SEND A TOW TRUCK OUT TIME WENT ON AND ONE NEVER SHOWED UP, THE TOW TRUCK DRIVER TOLD ROAD SIDE THAT THE DEALER DID NOT HAVE A DROP BOX FOR SERVICE, I KIND OF FIND THAT HARD TO BELIEVE, THIS HAS RUINED MY WHOLE HOLIDAY WEEKEND, I CANT GO ANYWHERE. *TR

06/20/2010
Components: ELECTRICAL SYSTEM,EQUIPMENT
Incident Date: 06/19/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V79S******
Summary

SATURDAY AFTERNOON, 19 JUNE 2010. PARKED VEHICLE, COULD NOT TURN IGNITION SWITCH OFF. RAN THROUGH ALL THE GEARS AND BACK TO PARK, STILL THE SAME, COULD NOT TURN VEHICLE OFF. HAD TO LEAVE VEHICLE RUNNING WHILE I PHONED TO FIND A CHEVROLET DEALER THAT PROVIDED SAT. SERVICE - LUCKILY ONE IN THE JACX FL AREA. TOLD THEM OF PROBLEM AND WAS ADVISED TO BRING VEHICLE RIGHT AWAY SO THEY COULD REPAIR, WHICH THEY DID. WOULD ASSUME THAT THIS IS A KNOW PROBLEM WITH THE VEHICLE AS THEY HAD THE PART IN STOCK TO REPLACE RIGHT AWAY. MY EXPERIENCE HAS BEEN THAT IF IT IS A NEW/UNKNOWN PROBLEM THEY WILL NOT HAVE PART IN STOCK AND HAVE TO ORDER BEFORE MAKING REPAIRS. THIS IS A VERY SERIOUS SITUATION! HAD A DEALER NOT BEEN AVAILABLE ON A SAT. AFTERNOON, I HAVE NO IDEA WHAT I WOULD HAVE DONE. PROBABLY DISCONNECTED THE BATTERY IN HOPES OF SHUTTING DOWN THE ENGINE, WITHOUT HOPEFULLY DAMAGING THE COMPUTER MODULE. ANY WAY YOU LOOK AT IT THIS, IT IS NOT A GOOD SITUATION. *TR

06/10/2010
Components: INTERIOR LIGHTING
Incident Date: 08/17/2009
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V19S******
Summary

UPDATED TL*THE CONTACT OWNS A 2009 CHEVROLET HHR. HE STATED THAT THE INTERIOR LIGHTS STAYED ON AND THAT THERE WAS NO MANUAL SWITCH TO OPERATE THE LIGHTS CAUSING THEM TO STAY ON AT ALL TIMES. THE DEALER AND MANUFACTURER WERE CONTACTED AND ADVISED THE CONTACT THAT IT WOULD BE TOO COSTLY TO REPAIR THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WERE 22,000. UPDATED 08/13/10. *LJ UPDATED 10/14/10

05/29/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/27/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V99S******
Summary

WHEN GENTLY BRAKING TO A STOP THE RIGHT REAR WHEEL HAS A CLICKING OR CLUNKING SOUND, NOT HEARD WHEN APPLYING THE BRAKES HARD. MINOR PULSING CAN BE FELT IN THE BRAKE PEDAL. FIRST TRIP TO DEALER THEY FOUND NOTHING WRONG BUT TURNED THE DRUM AND THE PROBLEM WENT AWAY FOR A TIME. TWO MONTHS LATER PROBLEM IS BACK. THIS TIME DEALER REPORTED THEY TIGHTENED UP THE MUFFLER. MUFFLER IS ON LEFT SIDE OF VEHICLE, THE PROBLEM IS ON THE RIGHT. THE PROBLEM IS STILL THERE. OTHER HHR OWNERS REPORT SAME PROBLEM WITH THE SAME WHEEL. CHEVY DEALERS TELL US "THEY ALL DO IT". IT IS NOT CORRECT AND NEEDS TO BE RESOLVED. I PURCHASED THE VEHICLE WITH 10K MILES ON IT AND PROBLEM SURFACED SOON AFTER (NOT DOING IT AT PURCHASE). NOW HAS 19K MILES. 2009 HHR LT2. *TR

05/18/2010
Components: SEAT BELTS
Incident Date: 05/15/2010
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2009 GMC HHR-SS. WHILE DRIVING APPROXIMATE SPEEDS OF 65 MPH, THE CONTACT ATTEMPTED TO ADJUST HER SEAT AND WAS PINCHED BY THE SEAT BELT BUCKLE. THE BUCKLE DID NOT INJURE HER; HOWEVER, THERE WAS SOME MINOR DISCOMFORT. SHE WAS CONCERNED THAT IF A CHILD WERE IN THE SEAT, THEY COULD HAVE BEEN INJURED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

04/23/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 04/12/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23BX9S******
Summary

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 50 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE WITHOUT INCIDENT AND SHUT OFF THE ENGINE. HE WAS ABLE TO CONTACT ONSTAR WHO ADVISED THE CONTACT TO RESTART THE ENGINE. UPON DOING SO, THE VEHICLE BEGAN TO ACCELERATE WITHOUT THE ACCELERATOR OR BRAKE PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE AND CURRENT MILEAGES WERE 4,000.

03/18/2010
Components: ELECTRICAL SYSTEM
Incident Date: 03/16/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B39S******
Summary

TL*THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT WAS EXAMINING THE VEHICLE AND NOTICED THAT THE BATTERY HAD DIED. AFTER REPLACING THE BATTERY THE CONTACT NOTICED THAT THE SPEEDOMETER, ODOMETER, AND ELECTRONIC TRACTION CONTROL WOULD NO LONGER FUNCTION. THE DEALER HAS NOT DIAGNOSED THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

03/09/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/08/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GCCA85B39S******
Summary

AT 18,000 MILE MY 2009 CHEVROLET HHR STARTED SHAKING AS THE BRAKES WERE APPLIED WHILE GOING DOWN A 5% MOUNTAIN GRADE. WITHIN A SHORT DISTANCE AFTER LEVELING OFF THE BRAKING RETURNED TO NORMAL. THIS OCCURRED SEVERAL MORE TIMES AND AT 24,000 MILE THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO HAVE THE BRAKES CHECKED. THE DIAGNOSIS WAS THAT THE ROTORS HAD OVER HEATED AND WARPED. AT 44,000 MILE THE VEHICLE STARTED SHAKING AGAIN AS THE BRAKES WERE APPLIED WHILE GOING DOWN A 5% MOUNTAIN GRADE. BRAKE PADS DO WEAR OUT. ROTORS DO NEED TO BE TURNED. VIOLENT SHAKING FROM ROTORS WARPING BECAUSE OF OVERHEATING IS NOT NORMAL. IT IS AN INDICATION THAT THE BRAKING SYSTEM MAY BE UNDERSIZED FOR THIS VEHICLE OR THAT INFERIOR PARTS ARE BEING USED. THE BRAKES HAVE NOT BEEN APPLIED EXCESSIVELY. THE VEHICLE IS NOT OVERLOADED. THE VEHICLE HAS NOT BEEN SUBJECT TO SUDDEN BRAKING. THE HIGH MILEAGE ON THE VEHICLE IS FROM FREEWAY DRIVING. *TR

11/16/2009
Components: ELECTRICAL SYSTEM
Incident Date: 07/08/2009
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V39S******
Summary

CAR HAS INTERMITTENT HEADLIGHT FAILURE, INTERIOR LIGHTS ON INSTRUMENTS AND RADIO DIM, GO COMPLETELY OUT AND THEN POP BACK ON. THIS HAPPENS RANDOMLY. I DRIVE TO WORK IN THE DARK AND THE LIGHTS HAVE GONE COMPLETELY OUT AND WILL NOT TURN ON WHEN IT RAINS AND THE LAW SAYS THEY SHOULD BE ON. TOOK TO THE DEALER AND THEY REPLACED PART OF THE WIRING. WHEN THIS DID NOT FIX THE PROBLEM I HAVE TAKEN THE CAR BACK A TOTAL OF 4 TIMES AND THE DEALER KEEPS TELLING ME THAT THEY CAN NOT DUPLICATE THE PROBLEM SO THERE IS NO PROBLEM OTHER THAN ME. GENERAL MOTORS CALLED ABOUT THE SERVICE I HAVE RECEIVED AND THEY CONTINUE TO DO NOTHING ABOUT THE PROBLEM. *TR

11/11/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/04/2009
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B39S******
Summary

THIS IS THE THIRD BRAKE FAILURE IN THIS NEW CHEVY HHR. BRAKES STARTED FEELING SOFT. I WAS DOING 65 MPH ON A 4 LANE HIGHWAY (DENVER C470) AND NEEDED TO BRAKE HARD. BRAKES WERE SOFT AND THE CAR PULLED SHARPLY TO THE RIGHT - NEARLY TAKING ME INTO THE CAR BESIDE ME. THERE WERE NO DASHBOARD WARNING LIGHTS. HAD IT TOWED TO MEDVED CHEVY IN CASTLE ROCK, CO. THEY REPORT THE BRAKE FLUID WAS FULL. APPEARS TO HAVE AIR IN THE BRAKE LINE. THEY HAD ALREADY REPLACED THE MASTER CYLINDER AND BOTH FRONT CALIPERS. SERVICE MANAGER REPORTED THEY REALLY HAD NO IDEA OF WHAT WAS WRONG, BUT THEY REPLACED THE MODULATOR VALVE SINCE IT WAS THE ONLY REMAINING COMPONENT THEY HAD NOT REPLACED. IN NONE OF THE 3 FAILURES COULD THEY FIND EVIDENCE OF ANY FLUID LEAKS. HE SAID THEY HAD WORKED WITH GM ENGINEERING WHO COULD NOT OFFER ANY OTHER SOLUTIONS. I'M PERSONALLY VERY WORRIED ABOUT DRIVING THE VEHICLE AND WOULD ABSOLUTELY NOT LET MY WIFE OR ANYONE ELSE DRIVE IT. *TR

10/30/2009
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
Incident Date: 10/10/2009
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B49S******
Summary

THIS A 2009 CHEVROLET HHR 2.2 LITER ENGINE 4CYL. DURING RUSH HOUR IN THE MORNING,IN CITY TRAFFIC I WAS GETTING IN TO THE FREEWAY FLOW I HAD TO STEP ON THE GAS PEDAL ON AN OFF, WHEN I NOTICE THE CAR GOT SLUGGISH AND WOULD NOT RESPOND TO THE AMOUNT OF REQUEST ON MY FOOT, I WAS LUCKY AND GOT OF THE FREEWAY THEN I NOTICED THE INFO ON THE INSTRUMENTATION PANEL WAS WARNING! "ENGINE POWER REDUCED", TURNED ENGINE OFF AND THE CAR STARED WORKING NORMALLY, THIS SAME THING HAPPENED AGAIN A WEEK LATER AND THEN SOONER UNTIL THE CAR HAD NO POWER AND FINALLY DID NOT START ANY MORE I HAD E DIAGNOSTICS READ OUT AND DESCRIBED "WRONG READINGS ON THE THROTTLE BODY" AND "WRONG GAS PEDAL POSITION," I REPLACED THE THROTTLE BODY A $400.00 PART DID NOT FIX IT THEN THE GAS PEDAL $90 DLLS PART, AND THAT FIXED IT! I' AM AN ELECTRICIAN FOR THE CITY,I WORKED IN THE ELECTRONICS MFG 25 YEARS, SO I ALWAYS WANT TO KNOW THE SOURCE OF PROBLEMS SO I DISASSEMBLED THE GAS PEDAL, AND FOUND THAT THE CARBON ON THE POTENTIOMETER WAS WARN OUT, SO I NOTICED THAT THE STEEL SWEEPERS WHERE ASSEMBLED BACKWARDS AND THEY WERE SCRAPING THE CARBON AWAY OF THE LITTLE PC BOARD PART NO.807819 THIS IS INSIDE THE GAS PEDAL ASSY. PART NO.GM 20757615 MANUFACTURED II 5 24/08 OTHER INFO ON THE PEDAL (6PV 933 902-02) THE ENCLOSURE HAS THE HELLA BRAND LOGO. *TR

10/03/2009
Components: EXTERIOR LIGHTING
Incident Date: 09/24/2009
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B39S******
Summary

FAILURE OF BOTH HEADLIGHT LOW BEAMS IN NEW 2009 CHEVY HHR. FIRST TIME DRIVING THE CAR AT NIGHT, I NOTICED THAT I HAD NO LOW BEAMS. TOOK THE CAR TO MEDVED CHEVY IN CASTLE ROCK, CO WHO CONFIRMED THE FAILURE. SERVICE REPORTED "LOW BEAMS INOP; FOUND OPEN IN TURN SIGNAL SWITCH, REPLACED SWITCH". COPY OF SERVICE INVOICE AVAILABLE UPON REQUEST. *TR

10/03/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/26/2009
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B39S******
Summary

SECOND TOTAL BRAKE FAILURE IN NEW 2009 CHEVY HHR. SEE ODI #10281421 FOR PRIOR COMPLAINT. IN COLORADO MOUNTAIN TOWN WHEN BRAKES BEGAN TO FEEL SOFT. WITHIN MINUTES THEY WOULD BARELY STOP THE CAR. USED THE HAND EMERGENCY BRAKE TO STOP CAR. THERE WERE NO PANEL LIGHTS INDICATING A BRAKE FAILURE. CHECK OF BRAKE FLUID SHOWED IT WAS FULL. TOOK CAR TO MEDVED CHEVY IN CASTLE ROCK, CO. THEY CONFIRMED THE BRAKE FAILURE. AFTER CONSULTING WITH GM, THEY REPLACED BOTH FRONT CALIPERS. HOWEVER - THEY WERE NOT CONFIDENT THAT THIS WILL RESOLVE THE PROBLEM. PRIOR CALIPERS AND BRAKE LINES DID NOT SHOW ANY APPARENT FLUIDS LEAKS. COPY OF REPAIR INVOICE IS AVAILABLE UPON REQUEST. VERY CONCERNED ABOUT THIS SECOND TOTAL BRAKE FAILURE WITHIN TWO MONTHS OF OWNERSHIP. *TR

09/11/2009
Components: VISIBILITY
Incident Date: 07/04/2009
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH IN RAINY CONDITIONS; THE WINDSHIELD WIPER SYSTEM SINGLE SWEEP MODE ENGAGED AUTOMATICALLY. AS A RESULT, HIS VISIBILITY WAS IMPAIRED. THE WIPER BLADES ALSO DID NOT POSITION CORRECTLY WHEN THE CONTROL SELECTOR MODE WAS TURNED OFF. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 20,000.

08/22/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/22/2009
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B39S******
Summary

NEW 2009 CHEVY HHR - TOTAL BRAKE FAILURE NEW CAR - DRIVEN FOR ABOUT 10 DAYS - 850 MILES. WHILE DRIVING, BRAKES STARTED FEELING SOFT WHILE GOING DOWNHILL. LATER APPROACHING AN INTERSECTION AT ABOUT 20 MPH, BRAKES TRAVELED ABOUT 2/3 OF WAY BEFORE DOING ANYTHING. APPLIED MORE PRESSURE AND CAR PULLED TO RIGHT. PRESSED BRAKE PEDAL ALL THE WAY TO FLOOR AND CAR KEPT MOVING. PULLED THE EMERGENCY BRAKE AND STOPPED WITH NOSE OF CAR IN THE INTERSECTION. THERE WERE NO PANEL LIGHTS INDICATING A BRAKE FAILURE. CHECK OF THE BRAKE FLUID SHOWED IT IS FULL. TOOK CAR TO MEDVED CHEVY IN CASTLE ROCK, CO TODAY FOR REPAIR. THEY CONFIRMED THE BRAKE FAILURE (EASY TO DO SINCE THE PEDAL GOES TO THE FLOOR). THEY WILL DIAGNOSE AND REPAIR NEXT WEEK. I ASKED THEM TO ESCALATE A REPORT OF THIS ISSUE IN CASE OTHER OWNERS ARE NOT AS LUCKY AS ME. *TR

08/18/2009
Components: VISIBILITY
Incident Date: 07/07/2009
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNCA13B39S******
Summary

A 2009 CHEVROLET HHR IMPACTED A TELEPHONE POLE IN THE MIDDLE OF A PARKING LOT. THE DAMAGE WAS TO THE FRONT LEFT FENDER AND HEADLAMP. NO PART OF THE POLE WAS VISIBLE, DUE TO THE WIDTH OF THE A-PILLAR AND DOOR FRAME AND THE ANGLE OF THE A PILLAR (NEARLY VERTICAL). ONLY THE NOISE AND VIBRATIONS DURING THE IMPACT ALERTED THE DRIVER TO WHAT WAS OCCURRING, EVEN THOUGH THE DRIVER WAS LOOKING DIRECTLY TOWARD THE POLE. *TR

07/08/2009
Components: SEAT BELTS
Incident Date: 06/01/2009
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B49S******
Summary

TL*THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHEN THE FRONT PASSENGER SEAT BELT IS UNBUCKLED, IT BECOMES LOCKED. THE FAILURE PREVENTS THE SEAT BELT FROM BEING RE-FASTENED. THE MANUFACTURER STATED THAT THE SEAT BELT WAS WORKING AS DESIGNED AND WOULD NOT MAKE ANY REPAIRS. THE CONTACT FEELS THAT THIS IS A MAJOR SAFETY ISSUE BECAUSE THE PASSENGER IS UNABLE TO LATCH THE SEAT BELT AND COULD BE INJURED OR WORSE IN THE EVENT OF A CRASH. THE CURRENT MILEAGE WAS 800 AND THE FAILURE MILEAGE WAS UNKNOWN.

07/01/2009
Components: WHEELS
Incident Date: 07/01/2009
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA73X49S******
Summary

I OWN A 2009 HHR SS. THE TRUCK WAS TAKEN INTO SERVICE DEPARTMENT A THE DEALERSHIP BECAUSE OF EXCESSIVE NOISE FROM THE FRONT END OF THE TRUCK. IT WAS DETERMINED THAT THREE WHEEL STUD BOLTS WERE SHEARED OFF THE FRONT DRIVER SIDE WHEEL. THIS COULD HAVE CAUSED A FATAL ACCIDENT OF THE TRUCK HAD BEEN DRIVEN AT SPEED OF A HIGHWAY. TO DATE THERE HAS BEEN TO BECAUSE FOUND OTHER THAN A POSSIBLE FACTORY DEFECT IN THE WHEEL STUD BOLTS. *TR

05/18/2009
Components: ELECTRICAL SYSTEM,AIR BAGS,SEATS
Incident Date: 05/07/2009
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA13B29S******
Summary

FAILURE: "SERVICE AIR BAG" LIGHT CAME ON. 1ST INCIDENT: "SERVICE AIR BAG" LIGHT CAME ON WITH PASSENGER SITTING IN FRONT PASSENGER SEAT, DEALERSHIP REPAIRED FAULTY COMPONENT. 2ND INCIDENT: "SERVICE AIR BAG" LIGHT CAME ON WITH PASSENGER SITTING IN FRONT PASSENGER SEAT, DEALERSHIP REPAIRED DIFFERENT FAULTY COMPONENT. 3RD INCIDENT: USE OF 12V ACCESSORY, NO PASSENGER PRESENT, AS WELL AS PASSENGER PRESENT, "SERVICE AIR BAG" LIGHT INTERMITTENTLY ON/OFF. CORRECTIVE ACTION: DEALERSHIP TOLD ME NOT TO USE 12V ACCESSORIES AS THEY MAY CAUSE SOME RF INTERFERENCE. 4TH INCIDENT: "SERVICE AIR BAG" LIGHT CAME ON WITH PASSENGER SITTING IN FRONT PASSENGER SEAT, DEALERSHIP REPLACED COMPONENTS, FOUND FAULTY WIRING 5TH INCIDENT: "SERVICE AIR BAG" LIGHT CAME ON WITHOUT A PASSENGER IN PASSENGER SEAT ON THE WAY UPTO THE DEALERSHIP FOR SERVICE. CONTACTED GM ABOUT POSSIBILITY FOR LEMON LAW REMEDY, WAS REFUSED BUY-BACK OPTION WITH STATEMENT THAT THE VEHICLE IS FIXED AND IN PROPER WORKING ORDER. REPRESENTATIVE PUSHED TOWARDS KEEPING VEHICLE. I PERSONALLY DO NOT HAVE CONFIDENCE, AT THIS POINT, IN THE SAFETY DEVICES OF THIS 2009 CHEVY HHR, NOR DO MY PASSENGERS. THE DEALERSHIPS SERVICE TECHNICIANS HAVE REPAIRED SEVERAL COMPONENTS, AND YET THE PROBLEM PERSISTS. THIS LAST TIME IN FOR SERVICE, THE TECHNICIAN COULD NOT REPRODUCE THE ISSUE, THEREFORE NO SERVICE WAS CONDUCTED OTHER THAN TESTING. THIS MEANS THAT THE PROBLEM HAS NOT BEEN RESOLVED SINCE THE LAST OCCURRENCE OF THE "SERVICE AIR BAG" MESSAGE BEING DISPLAYED. *TR

02/11/2009
Components: SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,AIR BAGS,SEATS
Incident Date: 10/15/2008
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA53V49S******
Summary

TL*THE CONTACT OWNS A 2009 CHEVROLET HHR. TWO WEEKS AFTER THE VEHICLE WAS PURCHASED, THE DEALER INSTALLED HEATED SEATS. AFTERWARDS, THE PASSENGER SIDE AIR BAGS STOPPED WORKING. THE HEATED SEATS ARE DRAINING THE BATTERY IN THE VEHICLE. EACH TIME THE VEHICLE IS DRIVEN, IT FAILS TO START DUE TO THE DRAINED BATTERY. THE VEHICLE HAD TO BE TOWED TO THE DEALER IN ORDER TO BE RESTARTED. HE TOOK THE VEHICLE TO ANOTHER DEALER AND THEY STATED THAT A SWITCH UNDERNEATH THE SEATS NEEDED TO BE REPLACED. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE BACK TO THE ORIGINAL DEALER FOR THEM TO REDO THE INSTALLATION. THE FAILURE MILEAGE WAS 620. OIL LEAK ONTO THE COOLANT RESERVOIR. THE DEALER FOUND THE BRAKE FLUID CAP WAS NOT SEALED PROPERLY. THE HEATED SEATS THAT WERE I INSTALLED WERE CONNECTED TO THE BATTERY WHICH WAS CAUSING THE BATTERY TO DIE. UPDATED 03/19/09. *JB

5 Recalls

for 2009 CHEVROLET HHR
06/03/2009
CAMPAIGN NUMBER: 09V073000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.
Campaign Number: 09V073000
Manufacture: GENERAL MOTORS CORP.
Components: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Summary

GENERAL MOTORS IS RECALLING 276,729 MY 2009 BUICK ENCLAVE, CHEVROLET COBALT, HHR, MALIBU, TRAVERSE, GMC ACADIA, PONTIAC G5, G6 AND SATURN AURA AND OUTLOOK PASSENGER VEHICLES. THESE VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLES SAFETY STANDARD 102, "TRANSMISSION SHIFT POSITION SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT", AND FMVSS 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION". ON SOME OF THESE VEHICLES, THE TRANSMISSION SHIFT CABLE ADJUSTMENT CLIP MAY NOT BE FULLY ENGAGED. IF THE CLIP IS NOT FULLY ENGAGED, THE SHIFT LEVER AND THE ACTUAL POSITION OF THE TRANSMISSION GEAR MAY NOT MATCH. WITH THIS CONDITION, THE DRIVE COULD MOVE THE SHIFTER TO "PARK" AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN "PARK".

Notes

GENERAL MOTORS RECALL NO. 09041. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

30/04/2014
CAMPAIGN NUMBER: 14E021000
ELECTRICAL SYSTEM:IGNITION:SWITCH
If the ignition switch moves from the run position to accessory, the car would stall and the air bags will not deploy in the event of a crash, increasing the risk of personal injury to the occupants.
Campaign Number: 14E021000
Manufacture: UCI-FRAM Group
Components: ELECTRICAL SYSTEM:IGNITION:SWITCH
Summary

UCI-FRAM Group is recalling certain LS1328 ignition Switches sold as Wells LS1328, Duralast LS1328, Airtex 1S6097, and Carquest 53-27479, and LS1497 Ignition Switches sold as Wells LS1497, Duralast LS1497, Airtex 1S10961, and Carquest 53-27967, for use on various General Motors model and model year vehicles during repair and replacement of the original ignition switch. The weight on the key ring and/or road conditions or some other jarring event may cause the affected ignition switches to move out of the run position, turning off the engine and disabling the air bags.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

10/02/2014
CAMPAIGN NUMBER: 14V047000
AIR BAGS
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Campaign Number: 14V047000
Manufacture: General Motors LLC
Components: AIR BAGS
Summary

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

31/03/2014
CAMPAIGN NUMBER: 14V153000
STEERING:ELECTRIC POWER ASSIST SYSTEM
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Campaign Number: 14V153000
Manufacture: General Motors LLC
Components: STEERING:ELECTRIC POWER ASSIST SYSTEM
Summary

General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

10/04/2014
CAMPAIGN NUMBER: 14V171000
ELECTRICAL SYSTEM:IGNITION
If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Campaign Number: 14V171000
Manufacture: General Motors LLC
Components: ELECTRICAL SYSTEM:IGNITION
Summary

General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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