EN

2011 BMW 535 I 4 DR AWD

7
Recalls
243
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 9.3%

Complaints
Recalls

241 Complaints

for 2011 BMW 535I
12/08/2021
Components: ENGINE
Incident Date: 08/07/2021
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C57BC******
Summary

My car is leaking oil from one of the rings in the engine and it’s leaking on the manifold

10/11/2021
Components: ELECTRICAL SYSTEM
Incident Date: 09/15/2021
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C58BC******
Summary

Passenger side door lock actuator has failed. Door lock actuators should not be failing on cars that are less than 10m years old. This causes a major safety issue when you are unable to open/unlock the door from the inside or outside because the lock can not be actuated (manually or with button). Given the vast amount of actuators failing, this should be addressed with BMW. This has become a common issue with BMW vehicles.

08/28/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/20/2021
Crash: No
Fire: Yes
Vehicle Identification Number: WBAFR7C53BC******
Summary

Car failed to start due fuel pump wires malfunction.

08/16/2021
Components: ELECTRICAL SYSTEM,SEATS
Incident Date: 07/17/2011
Crash: No
Fire: Yes
Vehicle Identification Number: Wbasn2c56bc******
Summary

Flame erupted out the top of Passenger seat, sitting cushion. Moms butted blistered, used personal health insurance for medical care. I do have pics in other phone. I will resubmit claim

07/30/2021
Components: ELECTRICAL SYSTEM
Incident Date: 06/26/2021
Crash: No
Fire: No
Vehicle Identification Number: wbafu7c55bc******
Summary

Rear driver windows fault. check engine light came on car scanned and got fault code 030115 " Rear door power window on driver side . invalid characteristics curve- no normalization present

07/29/2021
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/26/2021
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C55BC******
Summary

While driving on the highway my car turned off suddenly. car was towed to home After checking possible causes we found out that even the fuel gauge in the instruments cluster was displaying a large amount of fuel ( 1/2 tank) actually it was empty. We put two gallons of gasoline then car start up again but fuel gauge still showing half of tank

07/12/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/09/2021
Crash: No
Fire: No
Vehicle Identification Number: wbafu7c55bc******
Summary

while driving on the highway the car turned off suddenly. Car was towed to home after checking possible causes we found out the even the THE FUEL GAUGE IN THE INSTRUMENT CLUSTER WAS displaying a large amount of fuel ( 1/2 tank) actually it was empty . We did put 2 gallons of gasoline than car start up again but the fuel gauge still showing half of tank.

03/09/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 03/07/2021
Crash: Yes
Fire: No
Vehicle Identification Number: WBAFR7C55BC******
Summary

I HAVE A 2011 BMW 535I THAT HAS FRONT AND REAR CAMERAS AND I HAVE RECORDINGS OF THE LIVE FOOTAGE OF MY INCIDENCE. I WAS DRIVING THROUGH A RESIDENTIAL STREET IN MY NEIGHBORHOOD TO MY HOUSE. I APPROACHED THE GATE ENTRANCE FOR MY COMPLEX AND STOPPED ON THE RIGHT LANE OF THE ROAD TO MAKE A LEFT TURN ACROSS THE OPPOSING TRAFFIC LANE TO APPROACH THE GATE ENTRANCE. WHEN THERE WAS NO ONGOING TRAFFIC, I ACCELERATED TO CROSS THE LANE AND ONCE I HAD CROSS THE OPPOSING LANE AND ENTERED THE DRIVEWAY TO THE MY RESIDENTIAL COMPLEX'S GATE ENTRANCE, I PUSHED ON THE BRAKES TO SLOW DOWN TO ENTER THE KEY CODE TO OPEN THE GATE. THE CAR SLOWLY DOWN AFTER I PUSHED THE BRAKES, BUT THEN IT SUDDENLY ACCELERATED IN A HERKY JERK MANNER FOR A 5 SECOND BURST FOR NO REASON (MY FOOT WAS ON THE BRAKE THE ENTIRE TIME AS MY CAR INITIALLY STARTED SLOWLY DOWN AFTER I MADE MY APPROACH TOWARDS THE GATE). THE CAR RAMMED THROUGH AND BROKE THE GATE AND ACCELERATED FOR A FEW SECONDS MORE BEFORE THE CAR FINALLY STOPPED. I HAD MY FOOT ON THE BRAKE THE ENTIRE TIME AND KEPT DOWN ON THE BRAKE, WHICH WAS EVIDENT AS THE CAR WAS INITIALLY SLOWLY DOWN FROM AN ACCELERATION BEFORE THE SUDDEN UNINTENDED ACCELERATION, AS WELL AS EVENTUALLY CAME TO A COMPLETE STOP AFTER THE ACCELERATION INCIDENT. MY BMW HAS BOTH FRONT AND REAR CAMERAS ON IT AND I WAS ABLE TO RECORD THE ENTIRE INCIDENT. I CAN PROVIDE THE FOOTAGE OF THE ACCIDENT. I HAVE A GREAT DRIVING RECORD AND HAVE NEVER EXPERIENCED AN INCIDENT LIKE THIS BEFORE. MY CAR IS IN GREAT CONDITION AND HAS BEEN REGULARLY MAINTAINED AND SERVICED. THEREWERE NOT ANY CHECK ENGINE OR NOTIFICATION LIGHTS ON THE CAR BEFORE OR AFTER THE INCIDENT..

01/08/2021
Components: POWER TRAIN
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C54BC******
Summary

THE BACK AND FRONT AXLES AREN'T RELIABLE AT ALL. ALL FOUR ON MY CAR ARE DAMAGED AND EVERY TIME I GO OVER A BUMP IT'S A VIOLENT SOUND AND FEELING.

01/05/2021
Components: AIR BAGS
Incident Date: 06/06/2020
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C57BC******
Summary

MY DRIVER AIRBAG HAS A MALFUNCTION BUT NO RECALL. THE DEALERSHIP SAID IT WAS A DEFORMED BAG THAT MEANS MAYBE SOMEONE HIT THE COVER / HORN WHERE THE AIRBAG IS. I'M OVER 60 YEARS OLD AND COULDN'T HIT A FLY THAT HARD.

11/27/2020
Components: POWER TRAIN
Incident Date: 11/27/2020
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C54BC******
Summary

A WARNING CAME ON FOR DRIVETRAIN MALFUNCTION AND THE ENGINE STARTED TO CHOKE AND LOSE POWER WHILE DRIVING.

10/15/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C51BC******
Summary

TRYING TO CHANGE LINE GO SEVENTH MILES CAUSES THE CAR TO GO IN LIMP MODE

09/24/2020
Components: ENGINE
Incident Date: 09/21/2020
Crash: No
Fire: Yes
Vehicle Identification Number: WBAFR7C53BC******
Summary

VEHICLE WAS PARKED AT MY WORK AND THE ENGINE CAUGHT FIRE IN THE PARKING LOT. BMW OF SAN ANTONIO SAYS OIL LEAKED FROM THE VALVE COVER TO THE EXHAUST MANIFOLD. PROBLEM IS, EXHAUST MANIFOLD IS FAR PASSENGER SIDE. FIRE WAS TOP REAR OF THE MOTOR.

06/30/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/19/2020
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C56BC******
Summary

I WAS DRIVING ON THE HIGHWAY AND VEHICLE SENT AN OVERHEATING MESSAGE AND INSTANTLY THE POWER TO THE MOTOR WAS CUT OFF CAUSING THE VEHICLE TO RAPIDLY SLOW DOWN WITH NO BRAKE SIGNAL SO THE REAR CAR ALMOST REAR ENDED THE VEHICLE DUE TO THE SIGNAL CUTTING POWER TO THE ENGINE DURING THE OVERHEAT MESSAGE, ONCE I WAS ABLE TO PULL OVER AND STOP IT WAS FINE? I CHECKED THE COOLANT AFTER I GOT HOME AND IT WAS AT THE LEVEL REQUIRED, AFTER I WAS ABLE TO THE READ THE CODES IT SHOWED WATERPUMP ? I RECENTLY SAW RECALLS FOR 2011 BMW 5 SERIES ON WATER PUMP ISSUES, I WOULD LIKE TO AD THIS PROBLEM AND OR SAFEY ISSUE TO BE NOTICED, IF ALL THOSE VEHICLES ARE BEING REPORTED TO HAVE WATERPUMP ISSUES ,L BELIEVE MY CAR SHOULD BE ON THAT LIST OF RECALLS AS WELL , THEY ALL HAVE THE SAME WATER PUMP ,SO THAT WOULD EFFECT ALL MODELS 6 CLYINDER ,8 CYLINDER ETC,, TTHE AFTER A MONTH OF NO CODES NO ISSUES, I PULLED INTO MY DRIVEWAY TO GET SOMETHING FROM THE HOUSE, I LEFT THE CAR RUNNING, WHEN I CAM OUT IT HAD SENT AN OVER HEAT SIGNAL AGAIN, WHEN THE CAR WASNT OVERHEATING? IT WAS JUST WEIRD, IT MIGHT BE WISE TO INCLUDE ALL VEHICLES WITH THE 2010-2011 STYLE WATER PUMP TO BE REPLACED AND LOOK INTO THE POWER CUT OFF DUE TO THE FAILURE OF THE PUMPS/AND OR THEIR ELECTRICAL SYSTEMS WHICH ARE BEING RECALLED , PLEASE LET KNOW IF MY CAR CAN BE ADDED TO THE RECALL SO IT COULD BE REPLACED BECAUSE IT HAS THE SAME ISSUES AS THE OTHER MODELS THAT RECALLED, HAVENT DRIVEN ON THE HIGHWAY SINCE, SCARED I MIGHT GET REAR ENDED, IF THE POWER CUTS OFF TO SLOW THE VEHICLE BRAKE LIGHTS SHOULD GO ON OR SOME INDICATOR TO LET VEHICLES FOLLOWING BEHIND KNOW THE VEHICLE IS SLOWING DOWN, LIVE AND LEARN I GEUSS,

05/04/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/02/2020
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C52BC******
Summary

LIGHTING SYSTEM MALFUNCTION APPEARED ON THE DASHBOARD DURING 1ST WEEK OF APRIL 2020. IT AFFECTED BATTERY CONSUMPTION, TURN INDICATORS, WINDOW CONTROLS, HEADLIGHT CONTROLS, LOCK/UNLOCK CONFIRMATION... THE DEALERSHIP SUGGESTED FAULTY FOOTWELL MODULE NEEDS REPLACEMENT, COST APPROX. $1323+TAX. A WARRANTY EXTENSION DOCUMENT FOUND ON THE INTERNET FOR FOOTWELL MODULE LISTS ALL MODELS EXCEPT MINE. HTTPS://BIMMERSCAN.COM/WP-CONTENT/UPLOADS/2018/09/B012016-1.PDF

04/24/2020
Components: WHEELS
Incident Date: 03/26/2020
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C59BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT SEVERAL WHEELS FRACTURED PREMATURELY. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO CIRCLE BMW (500 STATE ROUTE 36, EATONTOWN, NJ, 07724, (732)-440-1200) TO BE INSPECTED DUE TO AN ABNORMAL SOUND UNDER THE HOOD. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE FRONT WHEEL AND THE DRIVER'S SIDE AND PASSENGER'S SIDE REAR WHEELS WERE BENT. THE WHEELS WERE NOT REPAIRED NOR REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 133,500. *LN

03/29/2020
Components: SUSPENSION
Incident Date: 03/24/2020
Crash: No
Fire: No
Vehicle Identification Number: WBASP2C50BC******
Summary

CV JOINTS . CARS WAS PARKED AND THE CAR LEANED . AT TIME WHEN THE WEATHER IS COLD THE VEHICLE WOULD LEAN TO ONE SIDE . ONCE YOU START DRIVING THE LEANING WOULD ADJUST AND THE CAR WOULD EVEN OUT

03/19/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/10/2020
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C58BC******
Summary

VEHICLE HAS STOPPED RUNNING MULTIPLE TIMES. MOST TIMES IT HAS STALLED OUT WHILE IDLING AFTER A LONG DRIVE AND HAS BEEN PUT IN PARK. ONE TIME IT JUST STOP RUNNING WHILE I WAS DRIVING AND I WAS IN THE MIDDLE OF AND INTERSECTION WITH TRAFFIC TURNING RIGHT. ANOTHER TIME I HAD A ST UDDER WHILE TURNING LEFT WHICH I LOOKED DOWN AND GOT IN A ACCIDENT. BMW HAS TOLD ME THIS IS THE BATTERY, LOW PRESSURE FUEL PUMP AND THE HIGH PRESSURE FUEL PUMP WHICH HAVE ALL BEEN REPLACE; HOWEVER I AM STILL HAVING THE SAME PROBLEM.

03/12/2020
Components: POWER TRAIN
Incident Date: 02/24/2020
Crash: No
Fire: No
Vehicle Identification Number: WBASP2C56BC******
Summary

2011 535I XDRIVE GT CV JOINTS ON DRIVE SHAFT FAILED WHILE DRIVING ON HIGHWAY DESTROYING THE CAR RENDERING IT UNDRIVABLE. NO RECALLS ON THIS MODEL OR THIS VIN ALTHOUGH ALL OTHER LIKE MODELS WERE ON RECALL. CAR PURCHASED AND SERVICED AT BMW DEALERSHIP.

02/10/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/20/2018
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C50BC******
Summary

THIS RECALL HAS MY POWERTRANS NOT PREFORMING AS IT SHOULD. I BROUGHT THE CAR IN 2017 AND THIS RECALL WAS NEVER DONE. I TURN MY CAR IN TO THE DEALERSHIP AND SINCE THEN I HAVE BEEN TAKING MY CAR FREQUENTLY TO MECHANICS FOR POWERTRANS PROBLEMS. WHEN I TAKE IT TO THE DEALERSHIP THEY TELL ME THEY DON'T SEE A FAULT FOR THE POWERTRANS IT AS SOON AS I LEAVE THE FAULT RETURNS. I PAID MONEY FOR NUMEROUS DIAGNOSTICS FOR THIS PROBLEM AND I STILL HAVE THE SAME ISSUE. THIS PROBLEM OCCURS AFTER REACHING SPEEDS OVER 65 MPH.

02/06/2020
Components: POWER TRAIN
Incident Date: 05/25/2019
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C54BC******
Summary

SES LIGHT ILLUMINATED. CHECKED THE OBD2 SYSTEM FOR A CODE. P-2763 IS PRESENT. TROUBLESHOOTING FOR THE ISSUE REVEALED THE ORANGE TCC PRESSURE CONTROL SOLENOID IS MALFUNCTIONING. ZF WILL NOT SELL THE SOLENOID INDIVIDUALLY. THEY REQUIRE THE CONSUMER TO PURCHASE A MECHATRONIC UNIT. THE ORANGE SOLENOID IS A SCARCE PART TO FIND LOCALLY IN THE U.S. ONLINE PRICES ARE AROUND $90. ON THE GLOBAL MARKET. THESE ARE NOT NEW SOLENOIDS. THE MECHATRONIC UNIT, OVERHAULED IS $1600 PLUS A CORE CHARGE. PLUS LABOR. MY COMPLAINT IS THAT ZF WILL NOT SUPPORT THE 8HP TRANSMISSION BY SELLING THE SOLENOID INDIVIDUALLY. COSTING ME SEVERAL THOUSAND DOLLARS WHEN A SINGLE PART AROUND $100 DOLLARS WILL REPAIR THE TRANSMISSION. ZF CUSTOMER SERVICE INFORMED ME THAT I SHOULD SOURCE THE PART THROUGH A USED PARTS DEALER OR LOCAL JUNK YARD. I TRIED BUT NO TRANSMISSIONS ARE AVAILABLE. I HAVE BEEN LOOKING SINCE MAY OF 2019. I TALKED TO BMW AND CHRYSLER PARTS DEPARTMENTS AT MY LOCAL DEALERS. THE TELL ME THEY CAN ONLY ORDER THE MECHATRONIC UNIT.

12/29/2019
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C51BC******
Summary

DRIVETRAIN MALFUNCTION IS ON MAY BE DUE TO A BAD FUEL PUMP OR ENGINE COILS

12/23/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/17/2019
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C52BD******
Summary

CARE WAS IN MOTION ON LOCAL STREET CARE STARTED STALLING, DECREASE IN FUEL, SMOKE OUT OF TAIL PIPE, COMPLETE ENGINE FAILURE, UNABLE TO START ON ENGINE. THERE ARE MULTIPLE FORUMS ON THIS SPECIFIC VEHICLE WITH ISSUES DUE TO FUEL INJECTOR. SINCE I AM NOT THE ORIGINAL BUYER ON VEHICLE I WAS NOT AWARE AND WAS NEVER NOTIFIED BY THE NEW DEALER THAT THERE WOULD BE AN ISSUE. VEHICLE WAS BOUGHT AT 126K MILES IN SEPT 2019.

12/05/2019
Components: ENGINE
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C50BC******
Summary

2011 535XI WITH 95,000 MILES WAS SERVICED AND PASSED ALL INSPECTIONS, LESS THAN 700 MILES LATER ENGINE STARTS MAKING A KNOCKING SOUND WHILE DRIVING. IMMEDIATELY STOPPED AND TOWED TO DEALER WHERE THEY FOUND METALLIC SHAVINGS IN OIL FILTER. SAID ENGINE NEEDED TO BE REPLACED AT A COST OF $36,591 BUT OFFERED NO CAUSE FOR THE FAILURE.

10/24/2019
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/23/2019
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C59BC******
Summary

MY VEHICLE CUT OFF WHILE DRIVING DRIVE TRAIN/ DRIVE SHAFT MESSAGE CAME ON WHICH MADE MY ENGINE LIGHT COME ON SHUDDERING WITH HEAVY SHAKING MAKING WEIRD NOISES WHICH ARE THE SYSTEMS OF A DEFECTED DRIVE SHAFT SAME SYMPTOMS THAT APPLY TO RECALL 17V067000 VERY SCARY MY VEHICLE WAS JUST AT BMW DEALERSHIP FOR A RECALL DUE TO AN AGGRESSIVE FUEL LEAK...,I ASKED ABOUT THE RECALL FOR THE DRIVE TRAIN I WAS ADVISED YES IT'S A RECALL BUT NOT FOR MY VEHICLE WHICH IS A 2011 535I AT THE TOP OF THE RECALL LIST THIS IS VERY DANGEROUS AND THE 2ND TIME THIS CAR HAVE PUT MY LIFE IN DANGER HOW CAN YOU HAVE A RECALL ON THE 2011 535I AND THEN SAY NOT MY SPECIFIC VEHICLE BMW IS THE WORST I WILL NEVER PURCHASE ANOTHER BMW I CANNOT BELIEVE IT THESE PARTS CANNOT BE FROM WEAR AND TEAR THIS STARTS FROM PRODUCTION OF VEHICLE

10/23/2019
Components: ENGINE
Incident Date: 10/16/2019
Crash: No
Fire: No
Vehicle Identification Number: WBASN2C5XBC******
Summary

THE VEHICLE (2011 BMW 535I GT) INDICATED THAT IT WAS OVERHEATED AFTER DRIVING FOR ABOUT 25 MINUTES IN THE CITY AND HIGHWAY. THE VEHICLE AUTOMATICALLY SLOWED DOWN AND WOULD NOT ACCELERATE. FAN WAS CONTINUALLY RUNNING AFTER VEHICLE WAS STOPPED ON THE SIDE OF THE HIGHWAY AND WHEN THE VEHICLE WAS TURNED BACK ON HOURS LATER. TOOK THE VEHICLE TO A LOCAL MECHANIC WHO SAID IT WAS THE AUXILIARY WATER PUMP THAT NEEDED TO BE REPLACED. BMW HAS A RECALL BUT THE 535I GT IS NOT IN THE RECALL, THE 550I GT IS. THE RECALL SHOULD BE LOOKED AT FOR EXPANSION.

10/02/2019
Components: ENGINE
Incident Date: 09/19/2019
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C56BC******
Summary

CAD WAS RUNNING FINE. PARKED GOT OUT NEXT MORNING NO START. MECHANIC DIAGNOSED TIME BELT GONE. BOUGHT CAR FROM BMW MAINLINE IN MARCH 2014 CERTIFIED USED. VARIOUS ISSUES WITH CAR. JUST READ THAT THE 5 SERIES HAD TIMING CHAIN ISSUES. MY CAR IS OUT OF WARRANTY WITH 125,063 MILES. ALWAYS MAINTAINED AND OIL CHANGES AND SERVICE. NOW THIS. AM I LEGIBLE TO HAVE MY TIMING CHAIN AND ANY DANGE IT CAUSED TO BE REPAIRED. WHY DOESN'T BMW STAND BEHIND THEIR PRODUCTS OR RECALL THEIR PROBLEM CARS. WITH THE MONEY PAID FOR THIS CAR I SHOULD BE COMPENSATED FOR THEIR MISTAKES. BULLETIN TSB NO. 111614. THIS IS OUTRAGEOUS THAT BMW WILL NOT RECALL BUT ACT AS THOUGH THEY ARE DOING THEIR CUSTOMERS A FAVOR BY REPAIRING OR MAYBE REPAIRING THEIR OWN MISTAKES. THANK GOD IS GOT MYSELF AND INFANT SON HOME BEFORE THE TIMING CHAIN BROKE.

10/01/2019
Components: ENGINE
Incident Date: 09/19/2019
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C56BC******
Summary

CAR WAS DRIVING FINE. NO NOISE NO BACK FIRE NO RATTLING. GOT HOME PARKED CAR NEXT DAY GOT IN CAR AND WOULD NOT START. TOOK TO BMW SPECIALIST. SAYS THE CAR HAS NO COMPRESSION. HOW DOES AN ENGINE GO JUST LIKE THAT. JUST HAD OIL CHANGE ONE MONTH AGO NO PROBLEMS NOW THIS OUT OF THE BLUE.

09/17/2019
Components: ENGINE
Incident Date: 09/13/2019
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C56BC******
Summary

I GOT A 2011 BMW 535I XDRIVE WITH ONLY 70000 MILES ON IT, IT GAVE ME AN ERROR SAYING DRIVETRAIN MALFUNCTION. I TOOK IT TO THE DEALERSHIP TO RUN DIAGNOSE ON IT, THEY TOLD ME ITS IGNITION COIL WHICH THEY REPLACE ONLY FOR ME TO DRIVE IT FOR TWO DAYS THEN THE ENGINE START MAKING EVEN LOUDER NOISE AND WHEN I TOOK IT BACK, THEY SAID THE ENGINE IS BAD AND NEED TO BE REPLACED. THEY FOUND METAL PARTS IN THE OIL FILTER. HOW DID THEY NOT KNOW ABOUT IT THE FIRST TIME? WAS THERE A RECALL THEY DIDN'T DO!

07/14/2019
Components: WHEELS
Incident Date: 03/09/2019
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C58BC******
Summary

THE OEM WHEEL, 71414, IS PRONE TO CRACKING AND BREAKING. I HAVE REPAIRED AND REPLACED MORE THAN 4 WHEELS ON THIS VEHICLE SINCE IT WAS PURCHASED ALONG WITH TIRES.

07/01/2019
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/03/2019
Crash: No
Fire: No
Vehicle Identification Number: WBASN2C50BC******
Summary

FUEL PUMP(FUEL SYSTEM) RECALL WAS ALLOWED TO FAIL AFTER MANY ATTEMPTS BY ME USING MY GAS TO APPEAR AT BMW TRYING TO DESCRIBE STALLING, GAS SMELL, ENGINE GAS FLOW ISSUES WITH MY CAR BEFORE MAY 2016. (3) YEARS IN AND OUT OF HENDRIX BMW SERVICE DEPARTMENT. LONG RENTAL RETURNS AND REPAIR ON ENGINE LEAKS, GASKET LEAKS , PAN OIL LEAKS AND NOW 6/2/2019 CAR IS STILL SMOKING , STALLING, OIL SMELLING I'M AT HOME AGAIN. BMW DEALER SERVICE IS REFUSING TO PAY FOR A PLASTIC CAP BILLED TO ME RELATED TO RECALL FUEL PUMP LEAK THEY DENIED AND WERE FORCED TO FIND BY ME. SEE ATTACHMENT. BMW WANT EXCEPT RESPONSIBILITY FOR THE (3) YEAR DELAYED REPAIR OF FUEL PUMP.. ISSUES CAUSING PRESENT RELATED ISSUES TODAY 6/2/2019 WERE IN THE PAST THEY USED MY WARRANTY COVERAGE TO REPAIR DAMAGES THEY CREATED BEFORE FINAL CAR FAILURE AND MY STRANDED FROM 5PM / 11:30 MIDNIGHT AT 70 YEARS OLD ON A DARK HIGH WAY.. MY EXTENDED WARRANTY HAS PAID FOR ALL ENGINE ISSUES,1414,00 ..NOW THEY WANT TO MAKE A DEAL 700.00 TO REPAIR PLASTIC CAP COVER , THE SAME PROBLEM BEFORE FUEL PUMP RECALL. I WAS WITHOUT (MY ) CAR FOR (13) DAY CALLING, GOING BACK TO SERVICE MANAGER FIRING ADMISSION OF RECALL. MY STRESSING, PERSISTENT STOCKING TO REPLACE FUEL PUMP HURT MY HEALTH. BEGINNING WITH CORPORATE BMW IN 2016/ DELAY, 2017/ ENGINE ISSUES AND YEARS / MONTHS OF RENTALS... REPLACING PAN, SOME GASKET LEAKS WITH ENGINE CLAIMING THEY REPLACED THE PUMP. PROBLEMS CONTINUED UNTIL 5/3/2019 AND I'M STRANDED, LIVING WITH A MUSCULAR DISEASE IN THE HEAT AT 82 DEGREES ON HIGH WAY AND (2) POLICE OFFICERS STOPPING, FAILED TOWING COMPANY TOWED CAR TO MY HOME, EMBARRASSING ... 5/4/2019 SAT MORNING TOWING FROM MY HOME USING MY EXTENDED WARRANTY WHO LOST MY KEYS AT 400.00, LOST HOOK TO TOW CAR AND THE HOOK COVER NOTICED AFTER (13) DAY PUMP REPAIR PICK UP OF CAR.. 300.00 ..I'M STUCK AT HOME WITH THE SAME UNRESOLVED PART OF THE ISSUE.

06/19/2019
Components: VISIBILITY
Incident Date: 06/13/2019
Crash: No
Fire: No
Vehicle Identification Number: WBAFR1C5XBC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 5-SERIES. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL MALFUNCTION IN WHICH THE VENT CONTROLS FAILED TO FUNCTION FOR THE AIR CONDITIONER AND HEATER. DUE TO THE EXTREME TEMPERATURES, THE VEHICLE WAS UNABLE TO BE DRIVEN. BMW OF WILMINGTON (4920 NEW CENTRE DR, WILMINGTON, NC 28403, (910) 392-2700) STATED THAT THE BLOWER MOTOR MAY NEED TO BE REPLACED AND WAS TO CONTACT THE MANUFACTURER. AN INDEPENDENT MECHANIC TESTED AND DIAGNOSED THE VEHICLE, BUT THE DETAILS WERE UNKNOWN. VOLVO CARS NEW BERN (3405 DOCTOR M.L.K. JR BLVD, NEW BERN, NC 28562, (252) 638-6161) DIAGNOSED THAT THE BLOWER MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. *JS

05/29/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Incident Date: 05/23/2019
Crash: No
Fire: No
Vehicle Identification Number: WBAFRC54BC8******
Summary

I HAVE HAD SEVERAL PROBLEMS. 1. BOTH HEAD LIGHTS BECAME FILLED WITH CONDENSATION/WATER. I TOOK IT TO A BMW DEALERSHIP. THEY PERFORMED A BMW DIAGNOSIS. I WAS TOLD THAT THE MOST LIKELY CASE WAS THE COLD AIR. THEY CHECKED FOR EXCESS AIR LEAKS IN BOTH HEAD LIGHTS BUT DID NOT FIND EXCESS AIR LEAKS. (SEE ATTACHED STATEMENT) THEY ALSO REPLACED A GASKET, OIL FILTER HOUSING. THE OIL FILTER HOUSING WAS ALLOWING OIL TO LEAK OUT FROM THE ENGINE 5.8. THEY PERFORMED REMOVAL AND REPLACEMENT OF THE OIL FILTER HOUSING GASKET AND WASHED DOWN THE ENGINE OF THE OIL RESIDUE. THE INCIDENTS WERE DIAGNOSED AND REPLACE ACCORDINGLY ON JAN. 24. 2019. JUST RECENTLY, ABOUT 5 DAYS AGO TODAY, MY CAR STARTED MAKING A WEIRD LOUD NOISE LIKE A GARBAGE TRUCK MAKES WHEN IT GOES FROM STOP TO STOP. IT MADE THAT SOUND WHEN DRIVING, AS WELL AS WHEN PARKED WITH THE ENGINE RUNNING. AT THE SAME TIME, I WAS NO LONGER ABLE TO OPEN MY TRUCK WITH NEITHER THE INSIDE BUTTON OR MY KEYS. I TOOK MY CAR TO A REPAIR SHOP THAT WAS CLOSE BY. THE OWNER USED TO WORK FOR BMW SERVICE CENTER AS A MECHANIC BEFORE STARTING HIS OWN BUSINESS. STRANGELY, THE CAR DID NOT MAKE THE SOUND IN HIS PRESENCE ALTHOUGH IT WAS LEFT RUNNING. I LEFT HIS SHOP AND WAS HEADING HOME WHEN SUDDENLY I GOT A RED ERROR MESSAGE WARNING ME THAT THE ENGINE HAD OVER HEATED AND THAT I SHOULD DRIVE SLOWLY AND/OR PULL OVER AS OVER HEATING COULD CAUSE THE VEHICLE TO CATCH ON FIRE. THE MESSAGE ALSO SAID THE VEHICLE NEEDED COOLANT. I PURCHASE THE COOLANT ACCORDING TO THE MANUAL, BUT THE CAR OVERHEATED ONCE AGAIN WHEN I BEGAN TO DRIVE IT. I ALLOWED IT TO COOL DOWN AND DROVE IT HOME. I POPPED THE HOOD AFTER IT COOL DOWN AGAIN AND NOTICED A GREASY/OILY DARK BROWN SUBSTANCE IN COOLANT/RADIATOR HOLE. FROM WHAT I READ, IT'S A BLOWN HEAD GASKET. I ONLY HAVE 74963 MILES ON MY 2011 535I BMW. ALL SERVICES ARE UP TO DATE. MY NEXT SERVICE ISN'T DUE FOR 4000 MILES 03/2020 *AS INVALID VIN *JB

04/05/2019
Components: ENGINE
Incident Date: 03/22/2019
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C52BC******
Summary

I WAS DRIVING BACK TO DALLAS ,TX. ON I 20 ON MARCH 22 WHEN I HEARD A NOISE . THE SOUND BECAME LOUDER AND I CAME TO A STOP AND TO SEE IF I COULD FIGURE OUT WHAT WAS GOING ON BUT IT HAD GOTTEN DARK SO I CONTINUE ON UNTIL I GOT HOME AND CHECK UNDER THE HOOD. THE CAR WAS MAKING A LOUD KNOCKING SOUND. ON MONDAY I TOOK THE CAR TO A CERTIFIED BMW MECHANIC AND 3 DAYS LATER HE INFORMED ME THAT THE ENGINE WAS GOING TO HAVE TO BE REPLACED.THE CAR HAS ONLY 68 K MILES ON

03/26/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/20/2019
Crash: No
Fire: No
Vehicle Identification Number: WBAFR9C53BC******
Summary

WHILE DRIVING WITH AC ON SMOKE STARTED COMING HEAVILY FOR THE INTERIOR AC VENTS. A VERY TOXIC SMOKE, WITH ELECTRICAL SMELL. I NOTICED THE BMW 3 SERIES HAS A RECALL ON ELECTRICAL BLOWER PROBLEM. I THINK MY CAR HAS THE SAME ISSUE.

01/08/2019
Components: UNKNOWN OR OTHER
Incident Date: 01/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 4 WBAFU7C51******
Summary

DRIVING I HEAR THIS LOUD NOISE COMING FROM UP UNDER MY HOOD .THIS NOISE IS SO LOUD ITS LIKE THE FAN IS IDLING UP AT FOR BOUT 5 SECONDS ,IN OTHER WORDS ITS OVER HEATING .

12/28/2018
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/26/2018
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C51BC******
Summary

DRIVETRAIN MALFUNCTION -DRIVING ON HWY WHEN ERROR WAS DISPLAYED AND CAR SHUTDOWN IN ON ME AND WOULD NOT START BACK UP -DEALERSHIP STATED THEY REPLACED THE FUEL PUMP -ISSUE HAPPENED AGAIN -WHILE DRIVING - UNDER 3000 MILES LATER - SAME ERROR CODES OF LOW PRESSURE - CAR HESITANT TO CRANK AND STUDDERING ON LOW SPEEDS- TOWED TO DEALER WAS TOLD NO ISSUE FOUND AND THEY REPROGRAMMED THE FUEL PUMP -SAME ISSUE AGAIN - FUEL LINE AND SENSOR REPLACED -RAN FINE FOR ANOTHER 1000 MILES OR SO -WHILE DRIVING THE CAR JERKED REALLY HARD AND GAVE THE SAME DRIVETRAN MALFUNCTION ERROR --WAS ABLE TO MAKE IT TO THE DEALERSHIP HOWEVER CAR WOULD NOT DRIVE AT FULL SPEED- SAME CODES SEEN STORED -- BMW DO NOT KNOW WHATS CAUSING THE ISSUE HOWEVER REPLACING PARTS HOPING IT WILL FIX THE ISSUE AND CHARGING ME FOR THEIR TRIAL AND ERROR. -SINCE 2 MORE PARTS REPLACED CAR NOW WITH NEW ERROR AND OF COURSE BMW HAS NO CLUE BUT WANT TO CHARGE ME ANOTHER 1000 TO REPLACE ANOTHER PART.

12/26/2018
Components: VISIBILITY
Incident Date: 12/26/2018
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C52BD******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. WHILE THE CONTACT'S SPOUSE WAS DRIVING 20 MPH, THE SUN ROOF EXPLODED WITH A LOUD BLAST. THERE WERE NO INJURIES. THE CONTACT PULLED THE VEHICLE OVER IN A NEARBY PARKING LOT TO INSPECT THE VEHICLE AND DROVE HOME. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ASSIGNED A CASE MANAGER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 54,945.

12/08/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/08/2018
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C57BC******
Summary

FUEL SYSTEM WAS THE ALARM ON THE CAR AND IT WON'T STAY STARTED ON MORE THAN 2 SECONDS. FINAL AFTER 4 ATTEMPTS IT WON'T START AT ALL. HAD TO GET THE VEHICLE TOWED.

12/01/2018
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 12/28/2017
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C56BD******
Summary

WHILE MAKE TURNS WHILE DRIVING THE VEHICLE AXEL MAKES POPPING NOISE AND STEERING WHEEL JERKS VIOLENTLY. TOOK TO SHOP THEY SAID NOTHING FOUND WRONG WITH CAR. CV AXEL REPLACED ON BOTH SIDES PROBLEM STILL PERSISTS.ALSO NOT EVEN 10K MILES THE CAR WENT THRU 2 BELT TENSIONER CAUSING THE DRIVE BELT TO SNAP/TEAR.

11/29/2018
Components: UNKNOWN OR OTHER
Incident Date: 11/28/2018
Crash: No
Fire: Yes
Vehicle Identification Number: WBAFU7C52BC******
Summary

MY WIFE WENT TO GET A HAIRCUT, PARKED HER 2011 BMW 535XI AWD AT APPROXIMATELY 1:30 P.M. MST (THE ENGINE WAS TURNED OFF AND THE CAR WAS LOCKED) IN THE RETAIL CENTER PARKING LOT. AT APPROXIMATELY 2:45 P.M. MST SOMEONE ENTERED THE SALON AND SAID A CAR WAS ON FIRE (HER CAR). THE FIRE APPEARS TO HAVE BEEN IN THE BACK SIDE OF THE ENGINE COMPARTMENT ON THE PASSENGER SIDE. THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE. IT IS CONCERNING A PARKED CAR THAT WAS TURNED OFF AND LOCKED STARTED ON FIRE. THANKFULLY FOR MY WIFE AND TWO CHILDREN WHO ARE USUALLY WITH HER THE CAR DIDN'T CATCH FIRE WHEN THEY WERE IN THE CAR OR WHILE IT WAS PARKED IN OUR HOME GARAGE IN CLOSE PROXIMITY TO MY SON'S BEDROOM. I RESEARCHED THE ISSUE ONLINE AND FOUND MANY OTHER BMW OWNERS HAVE EXPERIENCED THE SAME PROBLEM AND THAT BMW ISSUED A RECALL TO FIX THE ISSUES. I CHECKED OUR CAR FOR RECALLS TONIGHT AND BOTH THE BMW SITE AND NHTSA SITE SHOWED ZERO OPEN RECALLS. PLEASE ADVISE ON WHAT STEPS WE SHOULD DO TO ENSURE THIS TRAGIC EVENT DOESN'T OCCUR TO OTHER OWNERS.

09/29/2018
Components: POWER TRAIN
Incident Date: 09/29/2018
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C58BC******
Summary

AFTER BRINGING MY CAR TO BMW OF BUENA PARK TO TAKE CARE OF A COUPLE OF RECALLS, A COUPLE OF MILES AFTER I GET ON THE FREEWAY AT ABOUT 60 MPH THE CAR LOST POWER AND I HEARD THE EMERGENCY SOUND ON MY DASHBOARD, THE EMERGENCY LIGHT CAME ON AND A MESSAGE ON MY SCREEN SAYING ' DRIVE MODERATELY, MAXIMUM DRIVE TRAIN OUTPUT NOT AVAILABLE' THE CAR DID NOT STOP BUT LOST LOTS OF POWER

09/28/2018
Components: POWER TRAIN,ENGINE
Incident Date: 09/27/2018
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C59BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. WHILE DRIVING 65 MPH, THE CONTACT HEARD A LOUD POPPING SOUND FROM THE CENTER OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED OIL DRIPPING FROM THE OIL PAN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVE SHAFT AND OIL PAN NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE CV JOINT FRACTURED, WHICH CAUSED THE DAMAGE TO THE OIL PAN. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V067000 (POWER TRAIN) AND THAT THERE WOULD BE NO ASSISTANCE WITH HAVING THE VEHICLE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

09/04/2018
Components: ENGINE
Incident Date: 07/30/2018
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C51BC******
Summary

I WAS DRIVING 60 MPH WHEN THE ENGINE SEIZED. THE RPMS FELL TO 0 AND THE STEERING WHEEL BECAME VERY STIFF. I PULLED ON THE SIDE OF THE ROAD TRIED TO START THE CAR, NOTHING HAPPENED AND I HAD TO CALL THE TOW TRUCK. NONE OF THE LIGHTS CAME ON. EVERYTHING LOOKED FINE AND VERY MISTERIOUS. AFTER THE MECHANICS DISASSEMBLED THE ENGINE THEY SAID THAT APPARENTLY CYLINDER NUMBER SIX SEIZED. AT THE TIME WHEN THIS HAPPENED, THE OIL WAS AT HE MAX LEVEL, AS WELL AS ANTIFREEZE, THE TEMPERATURE WAS NORMAL. MY MECHANIC ASSUMES THAT IT SEIZED BECAUSE OF LOSS OF PRESSURE, WHICH IS WEIRD BECAUSE AS I WAS TOLD THERE ARE 2 PRESSURE SENSORS IN THIS TYPE OF ENGINE (N55). THIS IS VERY FRUSTRATING AND PRICEY REPAIR, WHICH RAN OVER $7,000. MY CAR HAS 90K MILES AND I'VE BEEN TAKING VERY GOOD CARE OF IT. I HAVE SPOKEN TO EMPLOYEES OF BMW AND THEY SAID THAT THIS IS VERY COMMON DEFECT, WHICH IS VERY UPSETTING FOR THIS TYPE OF LUXURIOUS SEDAN. SHAME ON YOU BMW!!!

08/08/2018
Components: POWER TRAIN,ENGINE,VISIBILITY/WIPER
Incident Date: 08/06/2018
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C53BD******
Summary

I WAS DRIVING MY FAMILY AND MY ENGING CUT OFF ON AND THE CAR WOULD NOT START NOR GO INTO ANY GEAR TOOK IT TO MY MECHANIC AND WAS TOLD THAT MY CAR MIGHT BE ON A RECALL LIST BECAUSE IT JAS REACH OVER 70000MI NOW I DON'T KNOW WHAT TO TO

07/27/2018
Components: UNKNOWN OR OTHER
Incident Date: 07/07/2014
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C53BC******
Summary

WITH TIME, THE INTERIOR DOOR HANDLE MATERIAL (ON DRIVER AS WELL AS PASSENGER SIDE ON FRONT AND REAR) MELTS / DISINTEGRATES AND IT SEEMS TO BE HARMFUL FOR KIDS TO BE TOUCHING IT AND MAYBE EVEN PLAYING WITH IT WITH A RISK TO BE INGESTING SUCH STICKY SUBSTANCE WHICH KEEPS PEELING. IT IS POTENTIALLY ALSO HARMFUL FOR ADULTS TO BE USING THE VEHICLE (SPECIALLY AN HANDLE WHICH IS USED TO CLOSE AND OPEN THE DOOR) AND THEN BY MISTAKE CONSUMING FOOD ITEMS WITH THAT HAND ' PLEASE REVIEW THIS CASE - IT SEEMS A PREVALENT PROBLEM IN THIS MODEL SYSTEMICALLY RIGHT SIDE HANDLE PART NUMBER OF BMW - 51-41-7-225-860 LEFT SIDE HANDLE PART NUMBER OF BMW - 51-41-7-261-929

06/11/2018
Components: ENGINE
Incident Date: 06/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C51BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT THE VEHICLE SHOOK VIOLENTLY AND HESITATED WHILE DRIVING VARIOUS SPEEDS. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BMW OF MANHATTAN (555 W 57TH ST, NEW YORK, NY) ON VARIOUS OCCASIONS, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER REPLACED VARIOUS COMPONENTS ON THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

05/29/2018
Components: POWER TRAIN
Incident Date: 05/10/2018
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C54BD******
Summary

TOOK MY 2011 BMW 535I XDRIVE WITH 68K MILES IN TO GET STATE INSPECTION AT THE BMW DEALERSHIP. I WAS TOLD IT FAILED INSPECTION BECAUSE CV BOOT WAS TORN AND THAT THRUST ROD BUSHING, AXLE AND CV BOOT NEED TO BE REPLACED. THERE IS A SAFETY RECALL THAT ONLY AFFECT 8700 CARS FOR SAME OR SIMILAR PROBLEM. I THINK THE SAFETY RECALL NEEDS TO BE EXPANDED. THE CV BOOTS AND CV JOINTS ARE A KNOWN PROBLEM BY THE DEALERS AND A VERY EXPENSIVE REPAIR. BMW IS HAPPY WITH THE SERVICE REVENUE ... AS LONG AS IT FALLS OUTSIDE THE WARRANTY. TALKING A VERY EXPENSIVE REPAIR FOR SOMETHING BMW KNOWS ABOUT ... OH AND YEAH "IF THE CV JOINT BREAKS THE VEHICLE MAY HAVE A LOSS OF PROPULSION, INCREASING THE RISK OF A CRASH" (SAFETY BULLETIN 17V067000.

05/04/2018
Components: EXTERIOR LIGHTING
Incident Date: 03/04/2018
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C52BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT THERE WAS AN EXTREME AMOUNT OF CONDENSATION IN THE DRIVER'S SIDE HEADLAMP. GRAYSON BMW (10671 PARKSIDE DR., KNOXVILLE, TN 37922, (865) 693-4555) DIAGNOSED THAT THE HEADLAMPS NEEDED TO BE REPLACED AT A COST OF $8,000. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

05/02/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/18/2018
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C59BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE "FUEL MALFUNCTION" WARNING MESSAGE APPEARED. THE VEHICLE WAS TOWED TO THE DEALER (BMW OF ARLINGTON IN ARLINGTON, TEXAS) WHERE IT WAS DIAGNOSED THAT THE LOW PRESSURE FUEL PUMP AND THE FUEL PUMP CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,196.

05/02/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/18/2018
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C59BC******
Summary

(THIS COMPLAINT IS BEING MARKED FOR DELETION; DUPLICATE OF 11091372) TL* THE CONTACT OWNS A 2011 BMW 535I. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE "FUEL MALFUNCTION" WARNING MESSAGE APPEARED. THE VEHICLE WAS TOWED TO THE DEALER (BMW OF ARLINGTON IN ARLINGTON, TEXAS) WHERE IT WAS DIAGNOSED THAT THE LOW PRESSURE FUEL PUMP AND THE FUEL PUMP CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,196.

04/05/2018
Components: STEERING
Incident Date: 03/26/2018
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C54BC******
Summary

A FEW DAYS BACK MY STEERING WHEEL STARTED MAKING A SQUEAKY NOISE LIKE ONE OF THE RUBBERS HAVE GONE BAD IN THE STEERING COLUMN. MY CAR HAS APPROXIMATELY 55K MILES ON IT AND IS MAJORLY GARAGE KEPT. I RESEARCHED ONLINE AND THERE ARE NUMEROUS COMPLAINS OF THE SAME ISSUE. YOU CAN SEE AN EXAMPLE AT: HTTP://F30.BIMMERPOST.COM/FORUMS/SHOWTHREAD.PHP?T=838504 YOU CAN HEAR THE SQUEAK IF THE CAR IS DRIVING OR IS STATIC.

04/05/2018
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C54BC******
Summary

MY AC FAN MOTOR HAS STARTED TO MAKE A WEIRD NOISE WHEN YOU LIFT THE FOOT FROM THE ACCELERATOR. THIS HAPPENS EVEN WHEN THE CAR IS STATIONARY

02/22/2018
Components: SEATS
Incident Date: 11/16/2016
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C57BC******
Summary

MY 2 YEAR-OLD SON'S LEG WAS FRACTURED WHEN THE DRIVER'S SIDE POWER SEAT MALFUNCTIONED WHILE ADJUSTING THE SEAT. THE SEAT WENT BACK INTO THE FARTHEST POSITION WITHOUT STOPPING FRACTURING MY SON'S LEFT LEG WHO WAS IN A FORWARD FACING CAR SEAT IN BACK. THE VEHICLE WAS PARKED AT THE TIME OF THE INCIDENT. THE POWER SEAT HAS AN EXCESSIVE AMOUNT OF FORCE/POWER AND IT SHOULD BE REDUCED. A SAFETY SENSOR TO DETECT RESISTANCE SHOULD BE EQUIPPED IN THE VEHICLE TO PREVENT THIS FROM HAPPENING IN THE FUTURE. THIS COULD CAUSE A FRACTURE EVEN IF THE SEAT HADN'T MALFUNCTIONED AND PARENTS SHOULD BE MADE AWARE OF THE DANGER.

02/12/2018
Components: ENGINE
Incident Date: 06/01/2017
Crash: No
Fire: Yes
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. WHILE THE CONTACT'S VEHICLE WAS BEING SERVICED, THE INDEPENDENT MECHANIC DISCOVERED THAT THE ENGINE'S PLASTIC OIL FILTER HOUSING WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. LATER, WHILE DRIVING, A MESSAGE DISPLAYED INDICATING THAT THE ENGINE EXPERIENCED A FAILURE. THE VEHICLE WAS TOWED TO CASEY BMW (12861 JEFFERSON AVE, NEWPORT NEWS, VA) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. SOON AFTER THE REPAIR, A BURNING ODOR WAS PRESENT INSIDE THE VEHICLE WHILE DRIVING. UPON INSPECTION, IT WAS DISCOVERED THAT OIL HAD LEAKED FROM THE PLASTIC OIL FILTER HOUSING ONTO THE ENGINE PULLEY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OIL FILTER HOUSING UNIT AND THE ENGINE PULLEY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 73,600.

02/01/2018
Components: ENGINE
Incident Date: 01/19/2018
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C54BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535XI. AFTER THE VEHICLE HAD BEEN PARKED FOR THREE WEEKS, IT FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER (ERHARD BMW BLOOMFIELD, 1845 S TELEGRAPH RD, BLOOMFIELD HILLS, MI 48302, (248) 834-7788) WHERE IT WAS DIAGNOSED THAT THE VANOSE HOUSING BOLT FRACTURED INSIDE THE ENGINE. THE DEALER INDICATED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT AN UNKNOWN RECALL REPAIR WAS COMPLETED IN 2016 BY BMW OF ANN ARBOR (501 AUTO MALL DR, ANN ARBOR, MI 48103, (734) 663-3309) AND PROVIDED NO SOLUTION OTHER THAN ADVISING THAT THE PART BE REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

01/28/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/22/2018
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C58BC******
Summary

NHTSA RECALL NUMBER 16V746; IN-TANK FUEL PUMP: THIS FUEL PUMP CONSIST OF 2 PARTS: A HIGH PRESSURE FUEL PUMP (HPFP) AND A LOW PRESSURE FUEL PUMP (LPFP). AFTER CONTACTING BMW PACIFIC IN GLENDALE ,CA. I WAS TOLD THAT THEY WILL REPLACE THE LOW PRESSURE FUEL PUMP ONLY. MY QUESTION: IS IT ONLY ONE PART OF THE FUEL PUMP INCLUDED IN THIS RECALL??? AFTER CONTACTING MY MECHANIC (A BMW EX MASTER TECHNICIAN EMPLOYEE), I AM CONCERNED THAT NOT REPLACING THE WHOLE UNIT (HPFP AND LPFP UNIT FUEL PUMP) WILL KEEP THE PROBLEM ALIVE AND IT WILL GIVE THE FALSE IMPRESSION THAT THE PROBLEM WAS TAKEN CARE OF..... MY CAR HAS SHOWN UNEVEN START UPS IN THE MORNING AND ENGINE CODES RELATED THE FUEL PUMP MALFUNCTION. THIS INCLUDE IN MOTION AND STATIONARY....

01/13/2018
Components: ENGINE
Incident Date: 12/14/2017
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C59BC******
Summary

MALFUNCTION OR FAILURE OF THERMOSTAT AND WATER PUMP, RESULTED IN SIGNIFICANTLY INCREASED COOLANT TEMPERATURE AND SYSTEM PRESSURE. INDICATING A CRITICAL OVERHEATING CONDITION AND MY CAR STOPPED IN THE MIDDLE OF THE ROAD AND I ALMOST GOT IN A REAR END CRASH. I HAD TO BE TOWED TO A SHOP AND THEY REPLACED THE FAILED COMPONENTS RESULTING IN A $2,200 BILL.

01/08/2018
Components: SERVICE BRAKES
Incident Date: 12/26/2017
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C57BC******
Summary

CAR WAS STOLEN FROM STATE OF NORTH CAROLINA FROM MY RESIDENT. CAR IS REGISTERED TO THE STATE OF SOUTH CAROLINA WITH SOUTH CAROLINA PLATES. THE CAR IS NOW IN NEW YORK AREA, STRATFORD, CT AREA AND NORWALK, CT AREA- DRIVER TOOK CAR OUT MY POSSESSION AND JUMP STATES WITH MY SPARE KEY THAT WAS INSIDE MY HOME. NEVER GAVE THE DRIVER POSSESSION OR PERMISSION TO DRIVE MY CAR

01/08/2018
Components: POWER TRAIN
Incident Date: 12/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C59BC******
Summary

MY BMW HAS ABOUT 75K MILES ON IT. I WAS DRIVING IT ONE DAY AFTER WORK AND ALL OF A SUDDEN THE CAR STALLED ON THE HIGHWAY. CAR DID NOT SHUT DOWN OR ANYTHING BUT LOSS OF POWER, IT'S LIKE MY VEHICLE WENT INTO NEUTRAL GEAR, I STEPPED ON THE GAS AND THE CAR WILL NOT MOVE. THIS ALMOST RESULTED IN A FATAL CRASH. 'DRIVETRAN MALFUNCTION' CAME ON THE DASHBOARD. THIS IS VERY WEIRD FOR A CAR THAT ONLY HAS 75K MILES ON IT. I HAVEN'T HAD ANY ISSUES PRIOR TO THIS, CAR COMPLETELY STALLED WHILE I WAS DRIVING IT, I THANK GOD I WAS IN THE PROCESS OF EXITING OFF THE HIGHWAY, OTHER WISE I WOULD'VE HAD A VERY FATAL CRASH.

12/26/2017
Components: STRUCTURE
Incident Date: 12/26/2017
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C50BC******
Summary

OCCASIONALLY DRIVER'S DOOR CANNOT BE UNLOCKED AND OPENED FROM INSIDE USING REGULAR DOOR LATCH, THUS TRAPPING THE DRIVER IN VEHICLE. DOOR WILL HOWEVER UNLOCK IF THE LOCK/UNLOCK BUTTON ON THE DASH IS PRESSED. THIS HAPPENS ABOUT ONE IN EVERY EIGHT TO TEN TIMES OF OPENING THE DOOR.

12/19/2017
Components: ENGINE
Incident Date: 10/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C56BC******
Summary

OUR 2011 BMW 535I EXPERIENCED A FAILURE OF THE VANOS BOLTS WHICH MADE THE CAR INOPERABLE AND REQUIRED A $5,000 REPAIR. RESEARCH REVEALED THAT BMW RECALLED APPROXIMATELY 165,000 CARS MANUFACTURED IN THE SAME TIME FRAME AS OUR CAR FOR THE SAME PROBLEM AND EXTENDED THE WARRANTY FOR MANY OTHERS. WHEN WE CONTACTED BMW NORTH AMERICA ABOUT THE REPAIR COST THEY WOULD PROVIDE NO INFORMATION ABOUT WHY OUR CAR WAS NOT INCLUDED IN THE RECALL/EXTENDED WARRANTY. WE WOULD LIKE TO KNOW WHICH CARS WERE RECALLED BY BMW AND BETTER UNDERSTAND WHY OUR CAR WAS EXCLUDED.

11/04/2017
Components: POWER TRAIN
Incident Date: 09/07/2017
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C57BC******
Summary

CAR SHOWS ERROR OF DRIVETRAIN MALFUNCTION AND THE CAR STARTS TO SHAKE.

11/04/2017
Components: ENGINE
Incident Date: 11/07/2012
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C57BC******
Summary

THERE ARE WIRES ON THE ENGINE THAT ARE CRACKING AND WAS TOLD BY THE BMW DEALER THAT THIS CAN CAUSE A FIRE.

11/04/2017
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 09/22/2017
Crash: No
Fire: No
Vehicle Identification Number: WBAFR1C53BC******
Summary

POSITIVE CRANKCASE VENTILATION PCV VALVE HEATER THIS IS A RECALL BMW STATES REMEDY NOT AVAILABLE YET.

10/21/2017
Components: POWER TRAIN
Incident Date: 01/31/2014
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C54BC******
Summary

DRIVE TRAIN MALFUNCTION, ENGINE OVER HEATS AND DOES NOT FUNCTION THE SAME. THE VEHICLE SLOWS DOWN, SPUTTERS AND DOES NOT HAVE POWER. IT HAS DIED OUT ON THE HIGHWAY WHILE GOING 65MPH AND HAD TO PULL OVER SUDDENLY THROUGH 3 LANES OF TRAFFIC.

10/21/2017
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 01/31/2014
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C54BC******
Summary

IT HAS ACCELERATION ISSUES ALL OF THE TIME. DOES NOT ACCELERATE AS IT SHOULD, INSTEAD IT JERKS. WHEN AT A STOP SIGN OR LIGHT AND LOOKING TO ACCELERATE IT WOULD JERK MAKING IT UNSAFE. I HAVE ALMOST HIT MULTIPLE VEHICLE ECAUSE OF THIS.

10/21/2017
Components: POWER TRAIN
Incident Date: 09/04/2017
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C58BC******
Summary

WHILE DRIVING DRIVE TRAIN LIGHT COMES ON, MADE APPOINTMENT AND WAS INFORMED THAT THE LEFT CV JOINT BOOT WAS TORN AND LEAKING. HAD IT FIXED ON OCTOBER 2016, PAID OVER $1700. IN SEPTEMBER 2017 DRIVE TRAIN LIGHT COMES ON AGAIN, WAS INFORMED THAT THE LEFT AND THE RIGHT CV JOINT BOOTS WERE TORN/LEAKING HAD IT REPAIRED AND THIS TIME IT COST $4094. NOTICED THAT THERE WAS A RECALL FOR THE REAR CV JOINT AND WANT TO KNOW IF THE FRONT SHOULD BE INCLUDED IN THE RECALL.

10/18/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/17/2017
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C50BC******
Summary

I WAS DRIVING MY BMW 535 XI ON INTERSTATE HIGHWAY. ALL OF A SUDDEN CARS GAVE A MESSAGE OF "DRIVETRAIN MALFUNCTION: CONTACT YOUR SERVICE CENTRE". AFTER THAT CAR'S POWER REDUCED. AFTER THAT WHENEVER I APPLY BRAKE, THE CAR IGNITION STOPPED AND CAR PUTS ITSELF IN NEUTRAL. I HAD TO START THE CAR AROUND 8 TIMES TO REACH HOME SAFELY. AFTER THAT I TOWED THE CAR TO NEARBY BMW SERVICE. BMW DEALERSHIP TOLD ME THAT MY CAR'S HIGH PRESSURE FUEL PUMP IS NOT WORKING. THIS IS TRAUMATIC EXPERIENCE AS I WAS ON INTERSTATE AND SUDDEN STALLING ON INTERSTATE COULD HAVE BEEN FATAL FOR ME AS WELL AS MY PASSENGER.

08/28/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/08/2015
Crash: No
Fire: No
Vehicle Identification Number: WBASN2C53BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT HE HAD TO WAIT FOR ANOTHER NOTICED AND HAD NO DATE WHEN THE RECALL REMEDY PART WILL BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

08/15/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/30/2017
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C5XBC******
Summary

BMW RECALL CAMPAIGN NO. 16V-746 IN-TANK FUEL PUMP. BMW AG HAS DECIDED THAT THE ABOVE FUEL TANK LISTED ABOVE IS DEFECTIVE WHICH RELATES TO MOTOR VEHICLE SAFETY. THIS NOTICE WAS SENT IN DECEMBER OF 2016, WHICH STATED THE PARTS WERE UNAVAILABLE. ALTHOUGH, THE LETTER STATED I WOULD BE CONTACTED WHEN PARTS BECAME AVAILABLE. IT IS NOW EIGHT MONTHS INTO YEAR 2017 WITHOUT THIS ISSUE BEING RESOLVED. ALSO, OVER TIME, THE FUEL PUMP CONNECTOR CAN BECOME DAMAGED. IF THIS HAPPENS, A FOUL ODOR MAY BE NOTICED. THIS COULD ALSO LEAD TO A FUEL LEAK DURING FUELING, OR WHEN CORNERING WHILE DRIVING. THE FUEL PUMP COULD ALSO STOP WORKING AND LEAD TO A NO START OR STALLING CONDITION. WE HAVE NOTICED, A FAINT GAS ODOR AND SLIGHT STALLING WITH THE VEHICLE, ESPECIALLY WITH STARTING AND TAKING OFF. THIS HAS HAPPENED WHEN THE VEHICLE WAS STATIONARY AND IN MOTION. WHEN THE CAR WAS SERVICED BY BMW SPECIALIST, WE WERE ENCOURAGED TO GET THE FUEL PUMP REPLACED IN A TIMELY MANNER DUE TO THE RECALL.

08/15/2017
Components: SUSPENSION,WHEELS
Incident Date: 08/11/2017
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C5XBC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I US. WHILE DRIVING OVER 40 MPH, THE VEHICLE BEGAN TO SHAKE. THE CONTACT REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL TO BRING THE SPEED DOWN TO 30 MPH, BUT THE SHAKING BECAME AGGRESSIVE. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE SHAKING CONTINUED. THE CONTACT ALSO MENTIONED THAT HE HEARD A CLICKING NOISE COMING FROM THE WHEELS, BUT COULD NOT DETERMINE IF IT WAS THE FRONT OR REAR WHEELS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 94,712.

08/14/2017
Components: UNKNOWN OR OTHER
Incident Date: 08/14/2017
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C53BC******
Summary

I PURCHASED THIS CAR 2 MONTHS AGO. TODAY MY WIFE WHEN OUT WITH MY 14 AND 4 YEARS OLD DAUGHTERS AND THE CAR LOST POWER AND SHUT DOWN WHILE DRIVING AT AROUND 60 MPH IN THE HIGHWAY. THANKFULLY THEY ARE OK. BUT THE CAR HAD TO BE TOWED. IT STARTS BUT DIES WITHIN SECONDS NO IDEA WHAT THE PROBLEM IS BUT I FOUND THAT LOTS OF PEOPLE HAVE HAD THE SAME PROBLEM.

08/01/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/31/2017
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C59BC******
Summary

DRIVE TRAIN MALFUNCTION & CHECK ENGINE LIGHT CAME ON. SCANNED CODE CAME BACK AS P0087 WHICH TRANSLATE TO "LOW FUEL RAIL PRESSURE". ZEIGLER BMW OF 11030 W 159TH ST, ORLAND PARK, IL 60467 STATES REMEDY IS UNAVAILABLE HOWEVER THEY WANT TO CHARGE ME $167.00 TO DIAGNOSE IT. TOLD ME TO WAIT FOR LETTER STATING REMEDY IS READY. $60K CAR I CANT DRIVE.

07/26/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/10/2016
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C54BC******
Summary

GAS SMELL IN INTERIOR OF VEHICLE, SERVICE NOTED THAT THERE IS GAS LEAK. THERE IS A KNOWN RECALL BUT WHEN WE CALL BMW AND THEY SAY THEY ARE PREPARED TO DO NOTHING AT THIS TIME AND WE NEED TO WAIT. WE HAVE BEEN WAITING FOR OVER 9 MONTHS NOW.

07/14/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C51BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE CONTACT SHOULD ONLY BRING THE VEHICLE IN IMMEDIATELY IF SHE DETECTED A FUEL ODOR. A DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

07/10/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C58BC******
Summary

MY VEHICLE RECENTLY HAD THE LO PRESSURE FUEL PUMP RECALL COMPLETED. I WAS HOPING THAT IT WOULD CORRECT THE FUEL RELATED DIAGNOSTIC TROUBLE CODES AND THE VEHICLE STALLING AND GOING INTO REDUCED POWER MODE. HOWEVER, THIS RECALL FAILED TO CORRECT THESE PROBLEMS. I HAVE NOW LEARNED THAT MY HIGH PRESSURE FUEL PUMP IS FAILING. MY LOCAL BMW DEALER INFORMED ME THAT THIS VEHICLE DOES NOT QUALIFY FOR THE EXTENDED FREE REPLACEMENT OF THE HIGH PRESSURE FUEL PUMP BASED ON THE VIN EVEN THOE IT IS THE SAME N54 ENGINE THAT OTHER BMW VEHICLES HAVE THAT IS COVERED UNDER THE RECALL. SYMPTOMS, WHILE DRIVING MY VEHICLE ON SLIGHT ACCELERATION I GET A WARNING ON THE DASH THAT STATES "REDUCED POWER MODE" AT THAT POINT THE CHECK ENGINE LIGHT COMES ON AND I LOOSE POWER IN THE VEHICLE. AT TIMES THE VEHICLE WILL SHUT COMPLETELY DOWN WHILE DRIVING. THE VEHICLE HAS AN EXTENDED CRANK TIME AS WELL BUT ALWAYS SEEMS TO START.

07/05/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/05/2017
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C50DR******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (NIELLO BMW SACRAMENTO LOCATED AT 2005 FULTON AVE SACRAMENTO, CA 98825 877-664-3060) WHO STATED THAT THE PART WAS ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER AT 1-800-831-1117 WHO STATED THAT THE PARTS WERE NOT AVAILABLE AND ADVISED THE CONTACT TO CALL BACK IN TWO WEEKS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/30/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/30/2017
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C5XBC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (DREYER AND REINBOLD BMW AT 1-317-573-0200) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/22/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/22/2017
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C56BC******
Summary

I HAVE AN OPEN RECALL CAMPAIGN WITH MY VEHICLE'S IN TANK FUEL PUMP. IT IS BEEN A NINE MONTHS SINCE THE RECALL WAS INITIAL IDENTIFIED AND MY VEHICLE HAS NOT BEEN FIXED BY BMW. I CALLED THEM UP AND BROUGHT THE VEHICLE TO THE DEALERSHIP BUT HAVE TO BRING BACK THE VEHICLE UN-REPAIR DUE TO THE FACT THAT THEY DON'T WANT TO FIX IT AND WITH EXCUSE OF PART IS NOT AVAILABLE. WHEN I CALL THE BMW CUSTOMER RELATION DEPARTMENT LAST WEEK JUNE 14, THEY SAID THE SAME THING AGAIN "WAIT, AND CALL US BACK BUT NO DEFINITE SOLUTION". WE NEED A REAL ENFORCEMENT CAR MANUFACTURE ON THE TIMELINE THE RECALL MUST BE REMEDIATE WHEN THE RECALL WAS INITIALLY IDENTIFIED, OTHERWISE CONSUMER WITH RECALL VEHICLE DOESN'T HAVE A PEACE OF MIND WHEN DRIVING A DEFECTIVE VEHICLE

06/21/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C50BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/14/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/14/2017
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C58BC******
Summary

RECEIVED A RECALL LETTER IN DECEMBER 2016, BUT WAS TOLD PARTS WERE NOT AVAILABLE AND THAT I WOULD BE NOTIFIED WHEN THEY WERE. I HAVE YET TO HEAR FROM BMW ABOUT WHEN PARTS WILL BE AVAILABLE.

06/14/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C52BC******
Summary

ACCELERATION DELAY FROM A STATIONARY POSITION DUE TO TURBO LAG. VEHICLE DEMONSTRATES SEVERE THROTTLE LAG RESPONSE. IT IS A SAFETY ISSUE WHEN YOU ARE REQUIRED TO CALL ON QUICK RESPONSE TO DRIVING.

05/25/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/12/2017
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C55BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. WHILE THE VEHICLE WAS AT A TRAFFIC LIGHT, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER LOCATED ON 43 NORTH AVE, BRIDGEPORT, CT 06606, WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. PARTS DISTRIBUTION DISCONNECT.

05/15/2017
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 12/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C52BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V067000 (POWER TRAIN) AND NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WERE NO PARTS AVAILABLE UNTIL THE END OF JUNE. THE DEALER ALSO STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

05/06/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/13/2016
Crash: No
Fire: No
Vehicle Identification Number: WBAFR1C57BC******
Summary

NHTSA RECALL CAMPAIGN 16V-746 WAS ISSUED 13 OCT 2016. TO DATE BMW HAS YET TO TO NOTIFY US TO SCHEDULE THE REPAIR OF THE DEFECT - NEARLY 6 MONTHS AFTER THE RECALL WAS ISSUED. WE BELIEVE THIS AN UNACCEPTABLY LONG WAIT FOR WHICH WE HAVE NOT SEEN ANY ACTION FROM NHTSA OR OTHER FEDERAL AUTHORITIES TO COMPEL BMW TO ACCELERATE COMPLIANCE WITH THE RECALL ORDER. ARE WE GOING TO HAVE TO WAIT FOR PEOPLE TO DIE IN A FIERY MADE FOR TV NEWS ACCIDENT BEFORE THIS IS TAKEN SERIOUSLY??? FIX MY CAR!!

05/04/2017
Components: UNKNOWN OR OTHER
Incident Date: 05/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C54BC******
Summary

THIS COMPLAINT HAS TO DO WITH BMW MODEL 535I AIR CONDITIONER FOR VEHICLES WITH A PRODUCTION DATE PRIOR TO 2013. THE AC CONDENSER IS KNOWN FOR PREMATURE FAILURE DUE TO CORROSION, AS IDENTIFIED IN BMW SERVICE BULLETIN SI B64 10 15 (ATTACHED). I CONTACTED BMW ALEXANDRIA VIRGINIA, PASSPORT BMW MARYLAND AND BMW NORTH AMERICAN, ALL TOLD ME MY VEHICLE WAS OUT OF WARRANTY AND I NEEDED TO PAY FOR THE REPAIRS. I BELIEVE THIS IS A DEFECTIVE PART THAT SHOULD FALL UNDER A RECALL FOR REPLACEMENT BY BMW. FOR THE BMW OWNERS WHO ARE UNABLE TO PAY FOR THE REPAIR, THIS BECOMES A SAFETY ISSUE DUE TO THE EXTREME HEAT DURING THE SUMMER MONTHS.

05/04/2017
Components: FUEL SYSTEM, GASOLINE
Incident Date: 10/31/2016
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C58BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED NOTIFICATION OF A RECALL FOR THE IN-TANK FUEL PUMP. HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT REFUSED TO CONTACT THE MANUFACTURER AND STATED THAT IT WAS NOT HER RESPONSIBILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 06/27/17 *BF

04/28/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/30/2017
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C5XBD******
Summary

WHILE DRIVING AND THEN ACCELERATING , CAR GIVES ME A DRIVE TRAIN MALFUNCTION LIGHT AND THEN INSTANTLY LOSSES ALL POWER AND CANNOT ACCELERATE ANYMORE. DANGEROUS FOR ME AND EVERYONE ELSE ON THE ROAD AT HIGHWAY SPEEDS.

03/13/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C58BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535XI. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE DEALER DIAGNOSED THAT THE INTAKE FUEL PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE), BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.

02/23/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C52BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/19/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/02/2016
Crash: No
Fire: No
Vehicle Identification Number: WBASP2C54BC******
Summary

VEHICLE'S LOW AND HIGH PRESSURE FUEL SENSORS/PUMPS WERE FOUND TO BE DEFECTIVE AFTER BRINGING CAR IN FOR SERVICE FOR "EXTENDED CRANKING" WHILE STATIONARY. AFTER FURTHER RESEARCH, IT WAS NOTED THAT BMW 535I MODELS FROM 2008-2010 HAD BEEN RECALLED DUE TO SIMILAR ISSUES WITH HIGH/LOW PRESSURE SENSORS/PUMPS. APPARENTLY, THE SAME ISSUE EXISTS ON 2011 MODELS BUT NO RECALL HAS YET BEEN ISSUED.

01/10/2017
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 01/08/2017
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C51BC******
Summary

THE SRS PASSENGER MALFUNCTION LIGHT IS TURNING ON. I'VE NOTIFIED BMW AND HAVE SHOWN THEM THAT THERE IS AN OPEN RECALL ON MY CAR BUT THEY HAVE REFUSED TO ACKNOWLEDGE MY CAR HAS BEEN AFFECTED.

12/30/2016
Components: ENGINE
Incident Date: 12/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WBAFR1C50BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 5-SERIES. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

12/18/2016
Components: ENGINE
Incident Date: 12/14/2016
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C53BC******
Summary

CONTACTED THE LOCAL BMW DEALERSHIP REGARDING THE "FAULTY VANOS BOLTS" THEY TOLD ME THAT MY CAR IS NOT AFFECTED BY THE FAULTY BOLTS WEEK LATER CAR BROKE DOWN DUE DEFECTIVE VANOS BOLT

12/08/2016
Components: AIR BAGS
Incident Date: 05/22/2014
Crash: Yes
Fire: No
Vehicle Identification Number: WBAFR7C5XBC******
Summary

IN MAY, 2014 I WAS DRIVING AT APPROXIMATELY 50 MILES PER HOUR ON THE OLD VALDOSTA HIGHWAY WHEN A SCHOOL BUS RAN A STOP SIGN AND T-BONED ME ON THE DRIVERS SIDE AND NONE OF THE AIRBAGS DEPLOYED. *TR

12/06/2016
Components: AIR BAGS
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WBADX7C54BE******
Summary

2011 BMW S335I. CONSUMER REQUESTS PERMISSION TO DEACTIVATE DRIVER AND PASSENGER AIRBAG MODULES UNTIL REPLACEMENT PARTS BECOME AVAILABLE. *SMD

11/30/2016
Components: SEATS
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C57BC******
Summary

THE MEMORY POWER SEAT IN MY CAR MALFUNCTIONED AND WENT BACK WITHOUT STOPPING CAUSING A FRACTURE TO MY 2 1/2 YEAR OLD SON'S LEG WHO WAS SITTING IN THE CAR SEAT DIRECTLY BEHIND ME. THE VEHICLE WAS PARKED AT THE TIME OF THE INCIDENT. *TR

10/28/2016
Components: ENGINE
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C5XBC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). AFTER THE REPAIR, THE VEHICLE EXPERIENCED ENGINE FAILURE. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

10/24/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/21/2016
Crash: No
Fire: No
Summary

MY CAR IS A 2011 BMW 535 I X DRIVE, HAS 68,000 MILES. I BOUGHT IT NEW ON 10/19/2011 ON FRIDAY 10/21/2016 MY CAR STALLED AND WOULDN'T START WHILE DRIVING IN THE MIDDLE OF A MAIN HIGH TRAFFIC BUSY ROAD IN RUSH HOUR. LUCKILY, I DIDN'T HAVE A CRASH AND I CALLED BMW ROADSIDE ASSISTANCE, THEY SAID "THIS SERVICE IS NO LONGER AVAILABLE" TO ME. I CALLED MY INSURANCE ROADSIDE ASSISTANCE AND THEY TOWED THE CAR TO THE NEAREST BMW DEALER (WHERE I BOUGHT IT FROM). THE DEALER SERVICE DEPT. SAID THAT THE CAR WAS ON EMPTY (NO GAS) EVEN THOUGH THE FUEL SENSOR LIGHT DIDN'T COME ON AND IT SHOWED 70 MILES LEFT TO EMPTY. AFTER RESEARCHING BMW RECALLS I FOUND THIS PROBLEM WAS RECALLED FOR 2010 AND 2011 5 SERIES. I NEVER RECEIVED A RECALL LETTER. DEALER SERVICE DIDN'T BELIEVE ME FIRST AND SAID THAT I DROVE IT ON EMPTY AND JUST NEEDED GAS AND WANTED ME TO PICK IT UP AFTER THEY PUT IN 3 GALLONS OF GAS. I INSISTED THAT THAT WHAT HAPPENED, THE SENSOR LIGHT DIDN'T COME ON AND IT SHOWED 70 MILES LEFT. THEY WERE NOT AWARE OF THE PROBLEM OR THE RECALL. THE CAR IS STILL THERE AND THEY GAVE ME A SMALL CHEAP LOANER CAR WHICH I HAVE NOW. THIS COULD BE A MAJOR SAFETY HAZARD AND SHOULD BE TAKEN SERIOUSLY, NOT JUST ADD GAS AND GO. THANKS, REPORT RECEIPT DATE: JUL 22, 2010 NHTSA CAMPAIGN NUMBER: 10V331000 COMPONENT(S): FUEL SYSTEM, OTHER MAKES/MODELS/MODEL YEARS: BMW/5-SERIES/2010-2011 BMW/5-SERIES GRAN TURISMO/2010-2011 NHTSA CAMPAIGN NUMBER: 10V-331 MFG'S REPORT DATE: JULY 21, 2010 COMPONENTS: FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM POTENTIAL NUMBER OF UNITS AFFECTED: 6,080 SUMMARY: BMW IS RECALLING CERTAIN 2010 AND 2011 5-SERIES AND 5-SERIES GRAN TURISMO PASSENGER VEHICLES MANUFACTURED FROM JANUARY 12 THROUGH JULY 1, 2010. THE VEHICLE'S FUEL LEVEL SENSOR WITHIN THE FUEL TANK CAN BECOME WEDGED AGAINST THE TANK.

10/10/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/24/2016
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C52BC******
Summary

WHEN TRYING TO EXIT THE CAR AND PULLING ON THE DOOR HANDLE, THE DOOR DOES NOT UNLOCK, THE LOCK STAYS IN A LOCKED POSITION EVEN AFTER MULTIPLE PULLES. THE ISSUE HAS BEEN DIAGNOSED AS THE DOOR LOCK ACTUATOR. THIS IS A SAFETY ISSUE AS YOU ARE UNABLE TO GET OUT OF THE CAR. I WAS ABLE TO USE THE MANUAL UNLOCK BUTTON TO OPEN THE DOOR.

09/20/2016
Components: ENGINE
Incident Date: 09/19/2016
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C54BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND COULD NOT BE OPERATED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT FOUND THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THE TECHNICIAN SUGGESTED THAT THE BATTERY NEEDED TO BE REPLACED FIRST. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000. PARTS DISTRIBUTION DISCONNECT.

08/15/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/28/2016
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C56BC******
Summary

WHILE FILLING THE CAR WITH GAS, ENGINE OFF, FUEL STARTED POURING OUT THE BOTTOM OF THE CAR. AT THE DEALERSHIP I WAS TOLD THAT THE FUEL PUMP HAD A HOLE IN IT AND THAT PART OF THE WIRING HARNESS HAD MELTED. EXTREMELY DANGEROUS SITUATION THAT COULD HAVE RESULTED IN FIRE, EXPLOSION, INJURY OR WORST. I HAVE THE REPAIR ORDER IF NEEDED.

05/30/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C58BC******
Summary

BMW HAS DISABLED THE SAFETY AND SECURITY FEATURES OF THE MODEL YEAR 2013 AND OLDER. MY VEHICLE NO LONGER HAS AN ACTIVE SOS BUTTON. AMONG OTHER FEATURES, THE COLLISION NOTIFICATION SYSTEM AND STOLEN VEHICLE RECOVERY SYSTEM ARE NO LONGER OPERATIONAL. BMW HAS CHANGED SOFTWARE FROM 2G TO 3G WHICH MAKES MY DASHBOARD HARDWARE INCOMPATIBLE AND, THEREFORE, INOPERABLE. I PAID FOR THE SAFETY AND SECURITY FEATURES WHEN I PURCHASED THE VEHICLE, AND NOW THEY HAVE BEEN DISABLED. IN THE EVENT OF A SERIOUS ACCIDENT OR BREAKDOWN, THE SOS BUTTON CANNOT BE USED. AS OF JANUARY 1, 2016, BMW ASSIST SAFETY PLAN IS NON-OPERATIONAL. I HAVE COMMUNICATED WITH VARIOUS DIVISIONS OF BMW, AND THIS IS THEIR REPLY: "WE DO NOT HAVE A RETROFIT OPTION IN ORDER TO UPGRADE EARLIER HARDWARE TO NEWER HARDWARE." RATHER THAN RUN OLD SOFTWARE AND NEW SOFTWARE SIMULTANEOUSLY SO THAT OUR HARDWARE IS OPERATION, BMW WAS DISABLED THE SAFETY AD SECURITY FEATURES. MY DEALER BMW OF SPRINGFIELD NJ (FORMERLY JMK) WAS UNAWARE OF THIS PROBLEM. I AS AN OWNER WAS ALSO UNAWARE THAT THE SAFETY AND SECURITY FEATURES WERE DISABLED UNTIL I TRIED TO USE THE SOS BUTTON. I HAVE ONLY 36,000 MILES ON MY CAR AND CANNOT PURCHASE A NEW VEHICLE AT THIS TIME. BMW MADE AN IRRESPONSIBLE DECISION TO DISABLE VERY IMPORTANT FEATURES AND NEGLECTED TO INFORM THE OWNERS.

05/24/2016
Components: ELECTRICAL SYSTEM,SEATS
Incident Date: 05/20/2016
Crash: No
Fire: Yes
Vehicle Identification Number: WBAFR1C51BC******
Summary

WHILE DRIVING FOR 15 MINUTES WITH SEAT WARMERS ON MY HUSBAND (DRIVER) TURNED IT OFF. WE WERE TRAVELLING ON SUBURBAN ROADS AROUND 40 MPH. THEN AT A STOP LIGHT HE NOTICED A BURNING SMELL. WE CONTINUED DRIVING WHEN LIGHT TURNED GREEN. THEN I NOTICED THE SMELL A FEW SECONDS LATER, SO I OPENED A WINDOW EXPECTING TO FIND SMELL A FIRE NEARBY OR HEAR SIRENS. AT THAT POINT WE SAW A PLOOM OF SMOKE COME FROM UNDER HIS SEAT TOWARDS THE PASSENGER SIDE OPEN WINDOW. HE IMMEDIATELY PULLED OVER, JUMPED OUT OF THE CAR AND TURNED EVERYTHING OFF. THE SMOKE TOOK SOME TIME TO CLEAR BUT DID STOP. SEVERAL MINUTES LATER WE DROVE 1 MILE TO THE BMW DEALERSHIP. WE WERE TOLD ITS NOT UNDER WARRANTY, AND WOULD COST $1,700 TO FIX. I DECLINED TO PAY $1,700 TO FIX AND REQUESTED THEY DISCONNECT SEAT HEATER. BMW PERSONNEL INFORMED ME IT COULD NOT DISCONNECT POWER TO SEAT HEATER WITHOUT DISCONNECTING THE ENTIRE AC/HEAT SYSTEM. THIS IS A PERSONAL SAFETY ISSUE, NOT A WARRANTY ISSUE. FOR A SEAT HEATER TO CAUSE SMOKE IT CAUSED A FIRE AND THIS IS A DEFECT. THE CAR WILL CATCH ON FIRE IF THE SEAT WARMER IS ACTIVATED. I ASKED DEALERSHIP WHAT IF I LOAN MY CAR TO SOMEONE WHO DOES NOT KNOW ABOUT THE DEFECT, THEY SUGGESTED PUTTING TAPE OVER THE BUTTON. THIS IS NOT ACCEPTABLE SAFETY MEASURE TO PREVENT BURNS, FIRE, OR EVEN DEATH. CONSIDER FOR A MOMENT PEOPLE HAVE SMALL CHILDREN THAT RIDE IN THIS VEHICLE. ON A COLD MORNING I COULD HAVE BUCKLED KIDS IN, TURNED ON CAR, SEAT HEATER, AND TALK TO A NEIGHBOR FOR 2 MINUTES, OR TEACHER AT THE CARPOOL LINE.... WHAT WOULD HAVE HAPPENED TO THE CHILDREN? THERE IS NO VISIBLE DAMAGE TO VEHICLE BUT BMW PERSONNEL DID AGREE THERE WAS SMOKE SMELL IN VEHICLE CAUSED BY SEAT WARMER.

05/19/2016
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/13/2016
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C57BC******
Summary

MY CAR STALLED WHILE DRIVING AROUND 50 MPH ON A 4-LANE HIGHWAY ON 13 MAY 2016. IT STOPPED IN THE MIDDLE OF THE ROAD BLOCKING TRAFFIC. I WAS ABLE TO BACK THE CAR OFF THE ROAD (INTO ONCOMING TRAFFIC) WITH MUCH DIFFICULTY BECAUSE ALL SYSTEMS WERE SHUT DOWN. I CALLED AAA AND WAITED. THE CAR STARTED AFTER I WAITED ABOUT 20 MINUTES AND I CANCELLED THE AAA TOW. THIS HAPPENED SEVERAL TIMES BEFORE, THE LAST TIME WAS WHEN I HAD ABOUT 70,000 MILES ON THE CAR. THE CAR WAS RECALLED, I TOOK IT TO THE DEALER AND IT DID NOT HAPPEN AGAIN UNTIL LAST WEEK. I NOW HAVE 135,000 MILES ON THE CAR. THIS IS A VERY DANGEROUS ISSUE. I HAD TO AUTHORIZE THE PRESCRIBED REPAIR. THIS SEEMS TO BE RECURRING DEFECT THAT BMW SHOULD REPAIR IN ALL OF THESE CARS. DEALER TELLS BE THAT IT IS A FUEL PUMP AND FILTER PROBLEM. THIS IS NOT WHAT WAS REPAIRED AT 70,000 MILES.

03/08/2016
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2016
Crash: No
Fire: No
Summary

FUEL SYSTEM. LATLEY I HAVE BEEN DRIVING ME 2011 BMWS 535I AND HAVE BEEN HAVING SOME SCARY PROBLEMS WITH IT. LAST WEEK I WAS ON THE HIGHWAY DRIVING 65 MPH WHEN I NOTICED THE POWER OF CAR WAS TURNING ON AND OFF. (HEADLIGHTS, DASH LIGHTS, CAR POWER EVERYTHING) IT THEN COMPLETELY SHUT OFF ON THE FREEWAY. LUCKILY I WAS CLOSE TO THE SHOULDER AND PULLED OVER. PRIOR TO THIS INCIDENT, MY CAR WAS LEFT AT THE BMW DEALERSHIP IN SAN DIEGO FOR A FULL INSPECTION AND NOTHING WAS BROUGHT TO MY ATTENTION. AFTER DOING SOME RESEARCH, I SEE THAT I AM ONE OF THE THOUSANDS THAT ARE EXPERIENCING THIS SAME PROBLEM. FUEL PUMP AND INJECTORS GONE BAD. PLEASE PUSH FOR A RECALL!

03/03/2016
Components: ENGINE
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C50BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDER MISFIRED. IN ADDITION, THE SPARK PLUGS, THE IGNITION COILS, THE FUEL PUMP, AND THE FUEL INJECTORS NEEDED TO BE REPLACED AND THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

02/19/2016
Components: ENGINE
Incident Date: 02/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 5UXZW0C52BL******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535XI. WHILE THE VEHICLE WAS IN THE DRIVEWAY WITH THE ENGINE TURNED ON, THE ENGINE BELT IDLER PULLEY BOLT FAILED. THE FAILURE CAUSED THE POWER STEERING TO MALFUNCTION AND THE ALTERNATOR TO STOP WORKING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED. THE CONTACT INDICATED THAT THE REMEDY FOR NHTSA CAMPAIGN NUMBER: 12V550000 (ENGINE, STEERING) WAS PERFORMED IN DECEMBER OF 2012. THE FAILURE RECURRED ON MAY 12, 2014 AND WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE RECURRED ON FEBRUARY 15, 2016. THE FAILURE MILEAGE WAS UNAVAILABLE.

01/03/2016
Components: WHEELS
Incident Date: 04/10/2015
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C53BC******
Summary

I PURCHASED A 2011 BMW IN SEPTEMBER 2014. I HAVE HAD 4 GOOD YEAR RUN FLAT TIRES WITH BUBBLES. I REPLACED TWO AND WHEN THE NEXT TWO FORMED BUBBLES I DECIDED TO REPLACE THEM WITH ANOTHER BRAND. I HAD FIRESTONE GIVE ME THE LAST TWO BUBBLE TIRES SO I WOULD HAVE EVIDENCE OF THE FAILURE. THE COST TO ME AT THIS TIME IS $ 1837.65

09/17/2015
Components: POWER TRAIN
Incident Date: 09/14/2015
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C57BC******
Summary

DRIVE TRAIN MALFUNCTION LIGHT COMES ON FROM TIME TO TIME. MESSAGE: "DIRVETRAIN MALFUNCTION; MAXIMUM OUTPUT NOT AVAILABLE." LOSS OF POWER. TOLD BY DEALER SERVICE DEPARTMENT (OTTO'S BMW) TO STOP CAR AND TURN IT ON AGAIN. IT RUNS JUST FINE AFTER THIS IS DONE. BUT INTERMITTENT LOSS OF POWER WHILE DRIVING ON THE HIGHWAY IS VERY VERY DANGEROUS. I CALLED THE STATE TROOPER THE FIRST TIME THIS HAPPENED (IN 2012 WHEN THE CAR WAS PRACTICALLY NEW, HAVING LESS THAN 20,000 MILES) TO PROVIDE COVER.

09/10/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/06/2015
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C588C******
Summary

FUEL FLOATER IS BROKEN, THEREFORE I HAVE NO IDEA HOW MUCH FUEL IS IN THE TANK.

08/18/2015
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C58BC******
Summary

STARTED ENGINE, CHECK ENGINE LIGHT CAME ON. THIS HAS HAPPENED ABOUT 6 TIMES BEFORE IN THE LAST 2 YEARS. EACH TIME IT WAS RELATED TO FUEL CAP/O2 SENSOR.

08/12/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/12/2015
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C59BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED A NOTIFICATION FOR AN EXTENDED WARRANTY ISSUED FOR THE FUEL PUMP. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES RELATED TO THE FUEL PUMP; HOWEVER, THE CONTACT WAS CONCERNED THAT IF THE FAILURE OCCURRED IT COULD LEAD TO A SERIOUS INJURY OR DEATH. THE MANUFACTURER WOULD NOT REPLACE THE FUEL PUMP UNTIL A FAILURE OCCURRED. THE FAILURE MILEAGE WAS 85,000.

07/21/2015
Components: WHEELS
Incident Date: 04/28/2015
Crash: No
Fire: No
Vehicle Identification Number: WBAFR1C57BC******
Summary

WHEELS / RIMS FAILED. CRACK CAUSED THEM TO NOT HOLD AIR. ONLY DRIVEN FOR PLEASURE AND NO EXCESSIVE DRIVING OR EVENTS. FAILED UNDER NORMAL DRIVING CONDITIONS IN GEOGRAPHY. DEALER REFUSED TO WARRANTY.

07/21/2015
Components: WHEELS
Incident Date: 04/29/2008
Crash: No
Fire: No
Vehicle Identification Number: WBAFR1C57BC******
Summary

WHEELS / RIMS FAILED. CRACK CAUSED THEM TO NOT HOLD AIR. ONLY DRIVEN FOR PLEASURE AND NO EXCESSIVE DRIVING OR EVENTS. FAILED UNDER NORMAL DRIVING CONDITIONS IN GEOGRAPHY. DEALER REFUSED TO WARRANTY.

02/26/2015
Components: UNKNOWN OR OTHER
Incident Date: 12/11/2013
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C58BC******
Summary

THE DRIVER DOOR DOES NOT SHUT INTERMITTENTLY THE DOOR RELEASE, DOOR UNLOCK/LOCK, DOOR HANDLE DOES NOT RELEASE THE STATE. THE CAR WON'T MOVE BECAUSE THE DOOR IS NOT LOCKED, IT CAN TAKE UPWARDS OF A FEW HOURS OF TINKLING TO GET THIS GOING AGAIN. THE DEALER HAS DILIGENTLY CHANGED SO MANY PARTS AND ITS NOT THAT THEY ARE NOT TRYING TO REMEDY THE SITUATION. IS ANYONE ELSE EXPERIENCING THIS OUT THERE. MY 4 YR WARRANTY WILL END IN JUNE AND I AM VVERY CONCERNED HOW I AM GOING TO RESOLVE THIS ISSUE.

12/03/2014
Components: ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
Incident Date: 11/25/2014
Crash: Yes
Fire: No
Vehicle Identification Number: WBAFU7C52BC******
Summary

INVOLVED IN AN ACCIDENT. OTHER VEHICLE GOING SOUTHBOUND CROSSED OVER MEDIAN STRIP OF HIGHWAY, HIT THREE CARS GOING NORTHBOUND, MINE WAS THIRD CAR TO BE STRUCK. OFFENDING CAR DID A 360 IN FRONT OF ME, I SLOWED TO ABOUT 25 AND HE MOVED INTO ME. I STRUCK HIS REAR PASSENGER SIDE CORNER. I HAD FRONT END DAMAGE OVER $5K. NO AIRBAG, BUT DEFAULT MESSAGES AND AN AIRBAG ICON CAME ON THE VIDEO SCREEN AND THE FRONT INSTRUMENT PANEL. IT STATES "DRIVER AND PASSENGER AIRBAG OR RESTRAINT SYSTEM MALFUNCTION." *JS

10/22/2014
Components: AIR BAGS,SEATS
Incident Date: 10/22/2014
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C5XBC******
Summary

I WAS DRIVING AT AROUND 20 MPH WITH A FRIEND OF MINE SITTING ON THE PASSENGER SEATS AND THE CAR SYSTEM TELLS ME "PASSENGER RESTRAINT SYSTEM MALFUNCTION. CONTINUE TO WEAR SEAT BELT." I CHECKED ONLINE AND ITS BECAUSE SENSORS FOR THE AIR BAG SYSTEM ARE MALFUNCTIONING. THIS HAS BEEN A PROBLEM IN ALL BMWS SINCE 2006. I READ ONLINE THAT IT REOCCURS FREQUENTLY AND THAT I WILL HAVE TO PAY AT LEAST $1200 TO REPAIR IT IF I AM OUT OF WARRANTY. I WILL HAVE TO PAY ATLEAST $150 FOR DIAGNOSTICS. I STRONGLY FEEL I SHOULD NOT BE THE ONE PAYING FOR BMWS MISTAKE AT ANY GIVEN TIME. BMW HAS RECALLED AROUND 200,000 CARS AFFECTED BY THIS PROBLEM AND HAVE EXTENDED THE WARRANTY PROGRAM FOR 10 YEARS FOR THE AFFECTED CARS. THIS IS A SERIOUS LIABILITY ISSUE. INCASE I AM IN AN ACCIDENT TOMORROW AND THE AIR BAGS ARE NOT DEPLOYED, IT COULD LEAD TO THE LOSS OF ONE'S LIFE. I URGE BMW TO LOOK INTO THIS ISSUE AS SOON AS POSSIBLE. MY CAR HAS NEVER BEEN IN AN ACCIDENT, NEVER IN FLOODS AND NEITHER IN FIRE. I HAVE ABSOLUTELY NO INCIDENTS WITH THE CAR. I HAVE A RECALL FOR THE VANOS BOLTS THAT AFFECTS THE ENGINE AS WELL AND I STILL HAVE NOT HEARD FROM BMW. INCASE THE BOLTS GO OFF THE ENGINE WOULD LOSE POWER AND IT COULD LEAD TO A UNFORTUNATE CIRCUMSTANCE. THESE BOTH ISSUES ARE LIFE THREATENING AND NEEDS TO BE FIXED RIGHT AWAY. I REQUEST YOU TO URGENTLY LOOK INTO THE MATTER. *TR

09/25/2014
Components: ENGINE
Incident Date: 06/01/2014
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C55BC******
Summary

AGAIN, I RECEIVED A RECALL IN THE MAIL REGARDING RECALL 14V-176: VANOS ASSEMBLY BOLTS SINCE JUNE 2014 AND TODAY IS SEPT 25TH, I STILL HAVEN'T GOTTEN AN ANSWER AS TO IF THEY HAVE PARTS TO REPLACED THIS RECALL. I CALLED THE EL CAJON BMW DEALERSHIP IN CALIFORNIA SAN DIEGO WHERE I PURCHASED MY USED BMW FROM AND THEY KEPT ON SAYING THEY DON'T HAVE PARTS FOR MY CAR YET BMW HASN'T SUPPLIED THEM WITH THE PARTS FOR THE RECALL. IM CONCERN FOR MY SAFETY AND MY FAMILY'S SAFETY AND WANT TO FILE A COMPLAINT FOR MY VEHICLE. PLEASE INFORM ME OF WHAT TO DO? AND IF U CAN CONTACT BMW.... ITS BEEN 4 MONTHS OF MY RECALL LETTER AND I'M TIRED OF CALLING THEM. *TR

09/10/2014
Components: ENGINE
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C53BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE AS TO WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/26/2014
Components: STRUCTURE,ENGINE
Incident Date: 06/18/2013
Crash: No
Fire: No
Vehicle Identification Number: WBAFE7C59VC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STARTED MAKING A RATTLING NOISE. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE HAD PREVIOUSLY STALLED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRAME BOLT WAS LOOSE. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING).HOWEVER, THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,431.

08/15/2014
Components: POWER TRAIN
Incident Date: 08/15/2014
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C55BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V176000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/15/2014
Components: TIRES,WHEELS
Incident Date: 02/15/2012
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C53BC******
Summary

6 TIRES IN LESS THAN A 3 YEAR PERIOD HAVE FAILED. SOME HAVE BUBBLED. TWO HAVE GONE FLAT. ONE FAILED ON THE HIGHWAY AT 65MPH. THIS SEEMS TO BE A PARTICULAR PROBLEM WITH THE GOODYEAR RUNFLAT TIRES ON THE 19 INCH RIMS ON THIS VEHICLE. SMALL POTHOLES ARE UNAVOIDABLE ON MASSACHUSETTS ROADWAYS. SOME OF THE INCIDENTS OCCURRED DAYS AFTER. OTHERS WERE UNASSOCIATED WITH SUCH AN INCIDENT. BOTH BMW AND GOODYEAR REFUSE TO ACKNOWLEDGE THE PROBLEM. *TR

08/01/2014
Components: ENGINE AND ENGINE COOLING
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C59BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE, ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/18/2014
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 07/14/2014
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C58BC******
Summary

I WAS DRIVING ABOUT 40 MPH AND MY CAR JUST DIED ON THE STREET AND CHASSIS STABILIZATION LIGHT CAME ON.. HAD TO RESTART CAR 7-8 TIMES TO BE ABLE TO MOVE INSIDE PARKING LOT. *TR

07/12/2014
Components: ENGINE
Incident Date: 06/10/2014
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C59BC******
Summary

I RECEIVED A RECALL NOTICE FROM BMW IN JUNE 2014 RE A POTENTIAL BOLT FAILURE. THE LETTER STATED I WOULD BE NOTIFIED WHEN THE PARTS WOULD BE IN AND WHEN REPAIRS CAN BE DONE. WHEN I CONTACTED THE LOCAL DEALERSHIP (ELMHURST BMW AND BMW NORTH AMERICA) ON JULY 10, THEY SAID THEY HAVE NO IDEA WHEN THE PARTS WILL BE IN. IT OCCURS TO ME THAT BMW MAY BE ATTEMPTING TO LIMIT THEIR POTENTIAL LIABILITY VIA THE LETTER AND THE SYMPTOMS LISTED (POOR GAS MILEAGE, ETC.). AS A SINGLE FEMALE WITH THIS CAR AS MY ONLY METHOD OF TRANSPORTATION, IT IS RATHER DISCONCERTING AND EVERY THING THIS CAR DOES RIGHT NOW MAKES ME NERVOUS. BMW NORTH AMERICA SUGGESTED I CONTACT YOU WITH MY COMPLAINT RE THE RECALL. *TR

01/20/2014
Components: TIRES
Incident Date: 01/18/2014
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C54BC******
Summary

I PURCHASED A 2011 BMW 535I XDRIVE VEHICLE WITH GOODYEAR EAGLE LS RUNFLATS 245/40 R19. THE CAR HAS ONLY 19,000 MILES AND FROM THE DAY THAT I PURCHASED IT (IN FEB 2011), I HAVE HAD TO REPLACE THE FRONT TIRES 8 TIMES AND RECENTLY THE REAR TIRES 2 TIMES. A TOTAL OF 10 TIRE REPLACEMENTS. SOME REPLACEMENTS WERE DUE TO BUBBLES ON SIDEWALLS. THE OTHERS WERE DUE WHAT APPEARED TO BE CUTS ON THE INSIDE/OUTSIDE SIDEWALLS. I HAVE SPOKEN TO MANY BMW OWNERS OF SIMILAR VEHICLE AND EVERYONE IS RUNNING INTO THE SAME PROBLEM. GOODYEAR INITIALLY WAS REPLACING MY TIRES AT NO CHARGE BECASUE THEY TIRE DAMAGE ALWAYS WAS WITHIN TIRE WARRANTY WINDOW UNTIL LAST YEAR WHEN THEY CHANGED THEIR ROAD HAZZARD WARRANTY POLICY AND NO LONGER COVER THE EXPENSE. THESE ARE VERY EXPENSIVE TIRES. SOMETHING HAS TO BE DONE ABOUT THESE TIRES..... *TR

12/02/2013
Components: WHEELS
Incident Date: 11/27/2013
Crash: No
Fire: No
Summary

BUBBLE IN SIDEWALL OF RIGHT FRONT TIRE. TIRE REPLACED LESS THAN 2 MONTHS AGO. MINIMAL DRIVING, COMBINATION HIGHWAY/ROADS. *TR

08/08/2013
Components: VISIBILITY
Incident Date: 08/08/2013
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C50BC******
Summary

AS I WAITED FOR MY WIFE IN MY APARTMENT PARKING SPACE, MY REAR WINDSHIELD SHATTERED COMPLETELY WITH A LOUD BANG. I WAS COMPLETELY TAKEN BY SURPRISE AND FRIGHTENED BY THE NOISE. I WAS LUCKY NOT TO BE IN MOTION AT THE TIME OF THE SHATTERING. NO FOREIGN OBJECTS IMPACTED MY VEHICLE OR THE REAR WINDSHIELD. *TR

07/18/2013
Components: TIRES
Incident Date: 07/16/2013
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C57BC******
Summary

THREE GOODYEAR EXCELLENCE 245/40R19XL RUN-FLAT TIRES HAVE FAILED WITH SIDEWALL BUBBLES ON MY 2011 BMW 535I. THE FIRST WAS ON 8-31-11 AT 7,317 MILES. THE SECOND ON 1-15-13 AT 20,158 MILES AND THE MOST RECENT ON 7-16-13 AT 23,433 MILES. THE FACTORY ORIGINAL RIGHT-FRONT TIRE AND ITS REPLACEMENT TIRE BOTH FAILED. THE THIRD FAILURE (ON 7-16-13) WAS ON THE LEFT FRONT. THIS IS MY WIFE'S CAR AND IT IS DRIVEN VERY CONSERVATIVELY. NO WRECKS, NO HITTING CURBS, ETC. NEVER IN MY LIFE HAVE I HAD THIS TYPE OF TIRE FAILURE. THESE RUN-FLAT TIRES ARE TRULY DEFECTIVE. IN EACH CASE, I HAD TO PAY FOR A NEW REPLACEMENT TIRE. OLD TIRES ARE NOT AVAILABLE UNLESS I COULD RECLAIM THE LATEST TIRE AT MY LOCAL TIRE SHOP BEFORE THEY DISCARDED IT. COMPLAINED TO GOODYEAR THE LAST TIME AND THEY AGREED TO PAY PART OF THE COST OF THE REPLACEMENT TIRE. THESE NEED TO BE TAKEN OFF THE ROAD BEFORE SOMEONE GETS KILLED. *TR

06/10/2013
Components: POWER TRAIN,EQUIPMENT ADAPTIVE/MOBILITY,ENGINE
Incident Date: 06/09/2013
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C57BC******
Summary

WHEN ACCELERATING FROM A STOP THERE IS A VERY NOTICEABLE THROTTLE RESPONSE LAG OF OVER 1 SECOND BEFORE THE VEHICLE STARTS MOVING . IF YOU ARE NOT AWARE OF THIS BEHAVIOR WHEN DRIVING THE VEHICLE THIS IS A MAJOR SAFETY HAZARD WHEN PULLING INTO OR OUT OF INTERSECTIONS. IT IS AS IF THE VEHICLE DOES NOT KNOW WHICH GEAR TO USE AND TRIES TO START OUT IN SECOND GEAR, THEN WHEN THE CAR DOESN'T START MOVING THE DRIVER PRESSES THE ACCELERATOR DOWN FURTHER UNTIL FINALLY THE SOFTWARE IN THE COMPUTER DECIDES TO DOWNSHIFT INTO FIRST GEAR AND THEN THE CAR TAKES OFF LIKE A ROCKET, WHICH IS ALSO VERY DANGEROUS IF YOU ARE NOT EXPECTING IT. *TR

04/17/2013
Components: WHEELS
Incident Date: 09/01/2011
Crash: No
Fire: No
Summary

WITHIN THE FIRST MONTH OF OWNING THE VEHICLE I HAD TWO BUMPS IN THE SIDEWALL OF MY TIRES (GOODYEAR EAGLE LS2 LOW PROFILE RUN FLAT). OVER THE LAST 20 MONTHS OF OWNING THE VEHICLE I HAVE REPLACED APPROXIMATELY 12 TIRES. I PURCHASED THIS 5-SERIES BECAUSE I HAD SUCH A GOOD EXPERIENCE WITH MY PRIOR 5-SERIES VEHICLE WHICH WAS THE PRIOR DESIGN 2008 WITHOUT THESE TIRES. I DID NOT REPLACE A SINGLE TIRE OVER THE COURSE OF A THREE YEAR LEASE WITH MY PRIOR VEHICLE. THESE TIRES MUST BE DEFECTIVE IN THEIR DESIGN BECAUSE THEY DO NOT APPEAR TO BE FIT FOR USE ON THIS VEHICLE. *TR

04/14/2013
Components: TIRES
Incident Date: 08/15/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C55BC******
Summary

I HAVE A 2011 BMW 535I IS PURCHASE NOV 2010 FROM BMW MILITARY SALES, THREE WEEKS AFTER RECEIVING CAR, MY RIGHT FRONT TIRE FORM A BUBBLE AND WAS REPLACED BY BMW OF LANDSTUHL, I SHIPPED THE CAR TO THE US MAY 2011. JUNE 2011 MY RIGHT FRONT TIRE FORM A BUBBLE; TOOK CAR TO DEALER AND WAS TOLD TIRE WAS NOT COVER IN WARRANTY; BOTH NEW TIRE, AUG 2011 FRONT LEFT TIRE FORM BLISTER; TOOK BACK TO DEALERSHIP AND WAS TOLD I NEED TO CONTACT GOODYEAR; I EMAIL THE MANUFACTURE NO RESPONSE; APRIL 2013 I HAD CURBSIDE REAR TIRE TOOK TO DEALERSHIP AND WAS TOLD THAT EL PASO HAD ROUGH ROADS AND THAT THE BLISTERS FORM FROM WEAR AND TEAR; SO I REPLACE ALL FOUR RUN FLAT TIRES AND NO MORE BUBBLES FORMING ON TIRES. NOT COUNTING THE TIRE REPLACE BY BMW LANDSTUHL I HAVE REPLACED 3 TIRES. *TR

04/09/2013
Components: TIRES,WHEELS
Incident Date: 09/20/2012
Crash: No
Fire: No
Summary

THE GOODYEAR RUN FLAT TIRES ON THE VEHICLE CONTINUOUSLY DEVELOP BUBBLES ON THE SIDEWALL. I HAVE HAD THE TIRES REPLACED SEVERAL TIMES AND BMW REPLACED BECAUSE I HAD A TIRE/WHEEL PACKAGE. NOW THAT THE TIRE/WHEEL PACKAGE HAS EXPIRED I HAVE BEEN REFERRED TO GOODYEAR REGARDING THIS MATTER. I DO FEEL THAT THIS IS A GOODYEAR ISSUE BUT ALSO A BMW ISSUE BECAUSE THEY ARE INSTALLING A DEFECTED PRODUCT ON THEIR VEHICLES. FROM MY RECENT RESEARCH I SEE THERE HAVE BEEN NUMEROUS COMPLAINTS AND THE PROBLEM HAS YET TO BE RECTIFIED. THESE TIRES ARE UNSAFE AND ARE A HAZARDS. WILL IT TAKE SOMEONE BEING KILLED BEFORE SOMETHING IS REQUIRED OF BOTH BMW AND GOODYEAR TO CORRECT THIS PROBLEM AT THEIR EXPENSE AND NOT THE CONSUMERS???? *TR

04/01/2013
Components: TIRES,WHEELS
Incident Date: 03/30/2013
Crash: No
Fire: No
Summary

WHILE DRIVING MY 2011 BMW 535I ON THE INTERSTATE, ON A CONSTRUCTION ZONE, AT 11:00 PM, I HIT A POT HOLE WITH MY FRONT DRIVER SIDE TIRE. ALMOST IMMEDIATELY NOTICED FRONT END VIBRATION. PULLED OVER, DID NOT NOTICE DAMAGE TO THE WHEEL/ TIRE AND CONTINUED DRIVING UNTIL ARRIVED AT HOME WITHOUT TIRE PRESSURE MONITORING ACTIVATION. UPON INSPECTION OF THE FRONT DRIVER SIDE TIRE, NOTICED AN APPROXIMATELLY A 3 INCH LONG "BUBBLE" ON THE SIDE WALL OF THE TIRE. FOLLOWING MONDAY, BROUGHT THE CAR TO THE GOOD YEAR SHOP FOR INSPECTION AFTER OPENING UP A CASE VIA THE 800 NUMBER WITH GOODYEAR. UPON INSPECTION BY THE GOODYEAR MECHANIC, THERE WAS A LARGE 3-4 INCH TEAR IN THE INSIDE LAYER OF THE SIDEWALL. UNABLE TO DETERMINE HOW MANY LAYERS INVOLVED. MOST LIKELY THAT THE OUTSIDE LAYER NOT INVOLVED BECAUSE TIRE MAINTENED PRESSURE AT ALL TIMES. BASED ON A WEB SEARCH, IT APPEARS THAT THERE HAVE BEEN MULTIPLE FAILURES OF THE SIDEWALL OF THESE TIRES. TIRE INVOLVED, GOODYEAR EAGLE LS2 ROF, DOT NE66 JP1R 2011. WHEN ARE YOU GOING TO INVESTIGATE THE ISSUE? *TR

02/19/2013
Components: ENGINE AND ENGINE COOLING
Incident Date: 01/04/2013
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C54BC******
Summary

CPSC:I1320310A. 2011 BMW 535I. CONSUMER STATED ON TWO SEPARATE OCCASIONS, WHILE DRIVING, THE ENGINE SUDDENLY STOPPED. *LN THE FIRST TIME THE CONSUMER TOOK THE VEHICLE TO THE DEALER, THEY INFORMED HIM, THE PROBLEM WAS MINOR AND SUPPOSEDLY FIXED IT. THE SECOND TIME, THE INCIDENT OCCURRED, THE DEALER STATED IT WOULD TAKE 10 DAYS TO FIX THE PROBLEM.

01/29/2013
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 07/25/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C59BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE DRIVE TRAIN WARNING LAMP ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THEY WOULD CALL HER AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,945 AND THE CURRENT MILEAGE WAS 35,000. UPDATED 4/1/13 *CN THE CONSUMER STATED WHILE DRIVING, THE DRIVETRAIN, ENGINE MALFUNCTION, AND LOW BATTERY LIGHTS ALL ILLUMINATED. THE HIGH PRESSURE FUEL PUMP WAS REPLACED. ON THE SECOND OCCURRENCE, THE DRIVETRAIN LIGHT ILLUMINATED, THE VEHICLE PUT ITSELF IN NEUTRAL AND REDUCED SPEED. THE CONSUMER PULLED INTO A PARKING LOT AND THE VEHICLE SHUT OFF. THE CONSUMER REPEATEDLY ATTEMPTED TO RESTART THE VEHICLE BUT, WAS UNSUCCESSFUL. REPLACED HIGH PRESSURE FUEL PUMP, AGAIN. UPDATED 04/09/2013 *JS

10/12/2012
Components: ELECTRICAL SYSTEM
Incident Date: 05/02/2012
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C50BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CONFIRMED THAT THE REMOTE CONTROL KEY FAILED, WHICH CAUSED A DISCHARGE IN THE BATTERY. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE DEALER THEN REPLACED THE REMOTE KEY HOWEVER, THE FAILURE RECURRED APPROXIMATELY TWO MONTHS LATER. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHERE THE REMOTE KEY BATTERY WAS RECHARGED SEVERAL TIMES, AS WELL AS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO THE DEALER WHERE IT REMAINED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,100 AND THE CURRENT MILEAGE WAS APPROXIMATELY 18,000.

09/21/2012
Components: ENGINE
Incident Date: 06/08/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C55BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT THE VEHICLE IDLED SPORADICALLY WHEN FIRST STARTED. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER FIVE TIMES HOWEVER, THE DEALER WAS UNABLE TO CORRECT THE PROBLEM. THE CONTACT STATED THAT ENGINE WOULD REV EXCESSIVELY AND ATTEMPT TO SURGE FORWARD. THE FAILURE WOULD LAST FOR APPROXIMATELY 30 SECONDS. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE FAILURE WAS A NORMAL OPERATION AND WOULD NOT BE REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 45,000.

08/27/2012
Components: STEERING,SUSPENSION,POWER TRAIN
Incident Date: 06/29/2012
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C56BC******
Summary

2011 BMW 535 X-DRIVE PULLS TO THE RIGHT AFTER GOING STRAIGHT FOR A LITTLE WHILE, VERY SIMILAR TO ALL THE OTHER COMPLAINTS ABOUT 2011 5-SERIES BMW. ALSO JERKING FORWARD AFTER CRUISING AT A LOW SPEED WITH A SLIGHT ACCELERATION PEDAL MOVEMENT. 2 BMW DEALERSHIPS I VISITED ARE CLUELESS HOW TO FIX IT. ALTHOUGH SOME OWNERS (ACCORDING TO ONLINE FORUM DISCUSSIONS) WERE LUCKY TO FIX IT WITH A SPECIAL S/B PROCEDURE ISSUED BY BMW. BUT BMW DOES NOT INFORM ALL THEIR AUTHORIZED CENTERS PROPERLY ABOUT THIS PROBLEM. AND IF YOU ARE UNFORTUNATE ENOUGH TO GET INTO ONE OF THOSE UNINFORMED DEALERSHIPS YOU WILL GET A "NORMAL" EXCUSE ETC., MULTIPLE ATTEMPTS TO ALIGN THE CAR, REFUSAL TO ACKNOWLEDGE THE PROBLEM- ANYTHING BUT FIXING THE CAR PROPERLY. *TR

08/23/2012
Components: TIRES,WHEELS
Incident Date: 08/22/2012
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C52BC******
Summary

THE AUTOMOBILE HAS THE STOCK WHEELS/TIRES THAT CAME WITH THE M535 XI (GOODYEAR EAGLE LS RUNFLATS 245/40 R19). AFTER RECEIVING THE VEHICLE BACK FROM BMW SERVICE, I NOTICED THAT THE FRONT RIGHT TIRE (INFLATED TO 35 PSI) HAS A BULGE ON THE EXTERIOR SIDEWALL. *TR

07/25/2012
Components: TIRES
Incident Date: 07/15/2012
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C51BC******
Summary

I HAVE A 2011 BMW 535I WITH 16,300 MILES WHICH DEVELOPED A BUBBLE ON THE OUTSIDE SIDEWALL OF THE 19" GOODYEAR EXCELLENCE RUN FLAT TIRE. THERE WAS NO POTHOLE IMPACT OR OTHER INCIDENT THAT I AM AWARE OF. THE REPLACEMENT COST AT THE BMW DEALER WAS OVER $500. I HAVE SINCE LEARNED THAT THERE ARE MANY INSTANCES OF PROBLEMS WITH THESE TIRES. WHY HAVEN'T THEY BEEN RECALLED? *TR

06/19/2012
Components: ENGINE
Incident Date: 06/05/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, LIQUID SPILLED ON THE ENGINE COMPUTER THAT WAS LOCATED IN THE TRUNK AND CAUSED THE COMPUTER TO SHORT CIRCUIT. THE VEHICLE DECELERATED FROM 70 MPH TO 3 MPH ALMOST INSTANTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE COMPUTER WAS REPLACED, BUT THE COMPUTER WAS LEFT UNPROTECTED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 15,000.

06/18/2012
Components: TIRES
Incident Date: 06/14/2012
Crash: No
Fire: No
Summary

GOODYEAR EAGLE LS TIRES SIDEWALL BUBBLES AFTER DRIVING JUST A FEW THOUSAND MILES. THIS IS THE SECOND TIRE WITH A DEFECT THAT WAS NOT CAUSED BY ANY IMPACT. *TR

05/31/2012
Components: WHEELS
Incident Date: 05/31/2012
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C52BC******
Summary

I JUST ORDERED MY 3RD REPLACEMENT TIRE DUE TO A BUBBLE ON THE SIDEWALL OF MY FRONT TIRE. I ENCOUNTERED A POTHOLE ON I-90 (MASS PIKE) AT APPROX. 70MPH BETWEEN EXITS 3 AND 2, FELT THE BUMP, AND THEN AND FELT THE FAMILIAR WOBBLING THAT I EXPERIENCED THE LAST TIME THIS HAPPENED. I KNEW BEFORE I EVEN STOPPED AT THE REST AREA THAT I HAD ANOTHER BUBBLE INCIDENT. THIS IS THE 3RD TIME THAT I'VE HAD TO REPLACE A FRONT TIRE DUE TO A BUBBLE IN THE SIDEWALL. I HAVE A TOYOTA SIENNA AWD WITH ROF TIRES AND THIS CAR ENCOUNTERS POTHOLES WITHOUT INCIDENT -- THERE MUST BE SOMETHING WRONG WITH THE GOODYEARS TO BE PRONE TO THIS SORT OF PROBLEM. *TR

05/29/2012
Components: STEERING
Incident Date: 11/01/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C59BC******
Summary

THE CAR WILL NOT GO STRAIGHT. IT KEEPS PULLING TO THE RIGHT SIDE. *TR

04/29/2012
Components: STEERING
Incident Date: 04/13/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C53BC******
Summary

VEHICLE HAS BEEN PULLING TO THE RIGHT SINCE I DROVE THE CAR OFF THE LOT. I'VE HAD THE CAR IN FOR SERVICE MULTIPLE TIMES WITH NO RESOLUTION FROM FIELDS BMW SOUTH IN ORLANDO OR BMW NORTH AMERICA. I'VE HAVE FILED A LAWSUIT UNDER THE FLORIDA LEMON LAW AND WILL PERSUE RESOLUTION FOR THIS DEFECTIVE VEHICLE. *TR

04/26/2012
Components: ELECTRICAL SYSTEM
Incident Date: 04/24/2012
Crash: No
Fire: Yes
Vehicle Identification Number: WBAFR9C51BC******
Summary

JUST PARKED THE VEHICLE, TURNED OFF THE VEHICLE AND SMELLED SOMETHING BURNING. EXITED THE VEHICLE, OBSERVED SMOKE FROM UNDER THE HOOD, OPENED THE HOOD AND OBSERVED FLAMES FROM THE LEFT SIDE OF THE ENGINE, MOSTLY ON THE TOP LEFT OF THE ENGINE NOW. CALLED THE FIRE DEPARTMENT WHO EXTINGUISHED THE FLAMES, AND HAD THE CAR TOWED TO THE DEALER. THE VEHICLE IS NOW IN THEIR LOT WAITING FOR THEIR INVESTIGATORS TO LOOK AT THE VEHICLE. THE FIRST COMMENT OUT OF THE DEALERSHIP, MAYBE AN ANIMAL BUILT A NEST IN THE ENGINE AREA. THIS VEHICLE ONLY HAD 3000 MILES ON IT, PURCHASED IN JUNE OF 2011, AND IS GARAGE KEPT. *TR

04/25/2012
Components: TIRES
Incident Date: 04/25/2012
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C54BC******
Summary

AIR BUBBLES IN THE SIDE OF 3 TIRES PUT OUT GOODYEAR 2011 535I I ONLY HAVE 17000 MILES ON THE CAR I HAD TO PURCHASE 3 NEW TIRES AND WAS TOLD IF I HIT A POT HOLE IT WILL HAVE TO REPLACE THE TIRES AGAIN AFTER SPENDING OVER $1500 ON TIRES FOR THE BMW. *TR

04/21/2012
Components: TIRES
Incident Date: 03/17/2012
Crash: No
Fire: No
Vehicle Identification Number: WBAFU9C55BC******
Summary

LAST APRIL I PURCHASED A BMW 550IX. IN MARCH OF THIS YEAR WHILE ON THE FREEWAY I DEVELOPED A FLAT TIRE. I WAS ABLE TO RUN THE VEHICLE 40 MILES TO MY HOME WITH THE TIRE FLAT BUT HAD TO FLATBED THE VEHICLE TO MY CAR REPAIR STORE TO REPLACE THE TIRE. THAT TIRE HAD A BUBBLED SIDEWALL AT THE TIME OF THE FLAT ALTHOUGH I CANNOT SAY THAT THE BUBBLED SIDEWALL WAS WHERE THE TIRE FAILED. I HAD THE TIRE REPLACED FOR AROUND $500 AND THE MECHANIC MADE NO MENTION TO ME ABOUT THE BUBBLED SIDEWALL ISSUE WITH THIS TIRE ALTHOUGH, AS IT TURNS OUT, HE WAS AWARE OF THE PROBLEM. AT THE TIME OF REPAIR OF THE ABOVE FLAT, MY MECHANIC INFORMED ME THAT THE PASSENGER-SIDE FRONT TIRE ALSO HAD A BUBBLED SIDEWALL NECESSITATING REPLACEMENT OF THAT TIRE IN ORDER TO PASS MY STATE VEHICLE INSPECTION. SINCE THE REPAIR IN LATE MARCH 2012, I NOTICED THAT THE PASSENGER-SIDE FRONT TIRE HAS A BUBBLED SIDEWALL. I MIGHT ADD THAT NO POTHOLES HAVE BEEN HIT, DO ROAD DEBRIS HAS BEEN STRUCK. SO TWO AND POSSIBLY THREE OF FOUR OF THE ORIGINAL TIRES ON THIS VEHICLE, WHICH IS JUST NOW OVER 1 YEAR OLD, HAVE FAILED SIDEWALLS NECESSITATING REPLACEMENT. THE MILEAGE ON THE VEHICLE IS AROUND 13,000 MILES. *JS

04/02/2012
Components: TIRES
Incident Date: 07/22/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C51BC******
Summary

AT 6000 MILES CAR DISPLAYED THREE TIRES WITH "SIDEWALL BUBBLES" IN THEM. DEALER REPLACED THREE TIRES AT COST TO ME. AT <12,000 MILES LATER ONE OF THOSE REPLACED HAD A "SIDEWALL BUBBLE" WHICH AGAIN WAS REPLACED AT MY COST. I FEAR THERE IS A DANGEROUS SITUATION WITH THIS CAR USING THESE TIRES (GOODYEAR RFT) WAITING TO HAPPEN THAT WILL EFFECT LIFE OR HEALTH AND REQUEST ACTION BE TAKEN BEFORE THERE IS A TRAGEDY. EVERYONE IS ACTING AS IF THERE IS NOTHING WRONG. DOES SOMEONE HAVE TO DIE BEFORE ACTION IS TAKEN?

03/30/2012
Components: TIRES
Incident Date: 03/26/2012
Crash: No
Fire: No
Summary

GOODYEAR EAGLE LS-2 TIRE FAILURE- BUBBLE IN SIDEWALL WITH LESS THAN 3,000 MILES ON IT. *JS

03/14/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 07/22/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C55BC******
Summary

THIS VEHICLE IS EQUIPED WITH ACTIVE CRUISE CONTROL TO MAINTAIN A SAFE DISTANCE FROM THE VEHICLE IN FRONT OF IT. WHEN PASSING TO THE LEFT OF A LARGE TRUCK (THIS HAS NOT OCCURRED WHEN PASSING SMALLER VEHICLES) AND WHEN THERE IS NOTHING IN THE LANE IN FRONT OF THE BMW, IT ERRONEOUSLY SENSES SOMETHING VERY CLOSE IN FRONT AND MOMENTARILY APPLIES THE BRAKES CAUSING THE VEHICLE TO SLOW 2 - 4 MPH. IT QUICKLY SENSES THAT INDEED THERE IS NOTHING IN FRONT OF IT AND RESUMES THE SET SPEED. THIS HAS ONLY BEEN NOTED DURING DAY TIME DRIVING ON DRY ROADS. IS VERY SPOADIC BUT HAS OCCURRED PERHAPS TWO DOZEN TIMES IN 7,000 MILES. THE SERVICE DEPARTMENT AT BMW HAS WITNESSED THE PROBLEM BUT IS BAFFLED AS TO THE CAUSE. *TR

03/10/2012
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 03/10/2012
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C59BK******
Summary

UPON ACCELERATION FROM A STANDSTILL, THERE IS A 1 SECOND DELAY FROM WHEN THE ACCELERATOR IS PRESSED TO WHEN THE CAR ACTUALLY MOVES FORWARD. THE HESITATION IS PRESENT WHEN MOVING, BUT NOT NEARLY AS PRONOUNCED AS FROM A STOP. THE ACCELERATION DELAY IS BOTH DANGEROUS AND FRUSTRATING. LIVING IN A HIGH TRAFFIC URBAN AREA WITH LOTS OF HILLS(SAN FRANCISCO), THE DELAY HAS CAUSED ME AND MY FAMILY TO COME CLOSE TO MANY TRAFFIC ACCIDENTS. I AM UNABLE TO ACCELERATE IMMEDIATELY FOR LEFT TURNS AND AM NEARLY T-BONED WITH MY WIFE FEARING FOR HER LIFE. THE PROBLEM IS CONSISTENT AND HAPPENS EVERY TIME. IT IS AN OBVIOUS DESIGN FLAW THAT BMW FAILS TO ADDRESS. TOOK THE CAR TO MY LOCAL BMW DEALER TO ADDRESS THE ISSUE. THEY REPLACED THE TORQUE CONVERTER, BUT THE PROBLEMS REMAINS. TOOK IT IN AGAIN. THIS TIME THE SERVICE MANAGER INSISTED IT WAS TURBO LAG. TEST DROVE WITH A TECHNICIAN AND AFTER MUCH DISCUSSION, HE ADMITTED THAT OTHERS HAVE COMPLAINED AS WELL AND THAT THIS WAS A SOFTWARE DESIGN FLAW. SAID THAT THERE WAS NO FIX AVAILABLE, BUT ACKNOWLEDGED THAT IT WAS A DEFINITE PROBLEM. I WAS GIVEN A 1-SERIES AS A LOANER AND THE PROBLEM WAS NOT EVIDENT. TO ME, BMW HAS A SERIOUS PROBLEM THAT MUST BE ADDRESSED. IT IS A SAFETY HAZARD THAT WILL RESULT IN MAJOR LEGAL PROCEEDINGS SHOULD I HAVE AN ACCIDENT AS A RESULT OF THIS ISSUE. *TR

02/27/2012
Components: TIRES
Incident Date: 12/09/2011
Crash: No
Fire: No
Summary

TIRES ARE EXTREMELY SUSCEPTIBLE TO BUBBLES IN THE SIDEWALL CAUSED BY ROUTING DRIVING. I'VE REPLACED TWO TIRES IN LESS THAN 6 MONTHS ON A NEW VEHICLE WITH LESS THAN 12,000 MILES. (BMW 550I X-DRIVE). *TR

02/27/2012
Components: TIRES
Incident Date: 06/01/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 BMW 550I WITH GOODYEAR EAGLE LS-2 TIRES, LINE SIZES P245/40/R19. THE CONTACT STATED THAT BOTH OF THE FRONT TIRES DEVELOPED BUBBLES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TIRES WERE UNSAFE TO DRIVE ON AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE REPLACED. THE VIN AND DOT NUMBERS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 5,500 AND THE CURRENT MILEAGE WAS 12,000.

02/23/2012
Components: TIRES
Incident Date: 01/31/2011
Crash: No
Fire: No
Summary

I BOUGHT THIS 2011 MODEL BMW 535IX IN MARCH 2011, AND IT CAME WITH GOODYEAR EAGLE LS/2 ROF TIRES. THE FRONT TIRE STARTED TO DEVELOP A BUBBLE ON THE SIDE WALL AND LOSE AIR PRESSURE. A FEW DAYS LATER A CRACK WAS FOUND ON THE REAR TIRE. THE VEHICLE HAS ONLY BEEN ON THE ROAD FOR 6,000 MILES WHEN THE ISSUE OCCURRED. THE WORSE THING YET IS THAT EVEN THOUGH THE TIRES ARE UNDER ROAD HAZARD WARRANTY, ALL TIRES THAT COME WITH THIS CAR ARE IN NATIONAL BACKORDER WHICH MEANS CONSUMER HAS NO WAY TO GET THE SAME OEM TIRE. THIS TIRE/WHEEL SET SHALL BE RECALLED BY BMW AS IT APPEARS TO BE DESIGN FLAW ON BMW'S SIDE ACCORDING NUMEROUS ONLINE COMPLAINTS AND BMW FORUMS. THE SAME TIRE IS USED BY MANY OTHER DIFFERENT CAR MAKERS AND THERE IS NO PROBLEM WITH THEM. *TR

01/21/2012
Components: TIRES
Incident Date: 01/20/2012
Crash: No
Fire: No
Summary

RUN-FLAT TIRES BMW SPORTS PACKAGE TIRE BULGE SIDEWALL - UNACCEPTABLE THE BMW DEALER WANTS TO CHARGE CLOSE TO $500 FOR REPLACEMENT! WE ARE TAKING THE COMPLAINT TO THE LOCAL GOODYEAR DEALER TO SEE IF THEY WILL OFFER A REPLACEMENT. I WOULD LIKE TO HAVE ALL NEW TIRES. IT APPEARS THIS IS GOING TO BE AN ONGOING PROBLEM WITH THESE TIRES. I THINK A RECALL IS APPROPRIATE. *TR

01/15/2012
Components: TIRES
Incident Date: 01/05/2012
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C51BD******
Summary

HAVE A 2011 BMW 535XI WITH 5,000 MILES ON IT. BUMPED A SMALL POT HOLE AND MY FRONT GOODYEAR 245/40/19 EAGLE LS2 RUN FLAT SIDEWALL BUSTED UP AND BALLOONED. FOR THE VERY HIGH COST THESE TIRES ARE MADE LIKE CRAP...THERE HAVE BEEN NUMEROUS VERY SIMILAR COMPLAINTS LISTED ALL OVER THE INTERNET. PLEASE RECALL TO SAVE THE CONSUMERS THE COSTLY FACTOR OF CONSTANT REPLACEMENTS AND OUR OVERALL SAFETY.

01/03/2012
Components: TIRES
Incident Date: 01/26/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFU9C56BC******
Summary

CREATION OF BUBBLE IN SIDEWALL OF GOODYEAR RUN FLAT 19INCH ALL SEASON TIRE. *TR

01/02/2012
Components: TIRES,WHEELS
Incident Date: 12/29/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C53BC******
Summary

I HAVE A 2011 BMW 535I WITH RUN FLAT TIRES. AFTER HITTING A SMALL POT HOLE I NOTICED BUBBLES ON THE OUTSIDE OF BOTH FRONT TIRES. THERE WAS ALSO A SMALL SLASH IN THE RIGHT FRONT TIRE. I TOOK MY CAR TO BMW TODAY AND AT FIRST WAS TOLD THAT THAT THIS IS A NORMAL OCCURENCE IF YOU HIT A POTHOLE. I TOLD THEM THAT NEVER IN THE HISTORY OF DRIVING HAD I EVER EXPERIENCED A TIRE BEING DAMAGED IN THIS WAY DUE TO A SMALL POT HOLE. I AM NOW WAITING TO SEE WHAT THEIR RESPONSE TO THIS PROBLEM WILL BE. THEY TRIED TO BLAME ME AND HAVE ME BUY TIRES FROM THEM BUT AFTER I REFUSED THEY SAID THEY WOULD TRY TO WORK SOMETHING OUT. *TR

12/03/2011
Components: TIRES,WHEELS
Incident Date: 07/22/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C54BC******
Summary

MY 2011 BMW 550IX HAS GOODYEAR EAGLE LS 2 RUN FLATS, 245/40. I TOOK DELIVERY OF THE CAR IN JULY 2011 AND HAD BUBBLES ON THE LEFT FRONT TIRE IN LESS THAN A MONTH PERIOD. I JUST NOTICED THAT I AM NOT THE ONLY ONE WITH SUCH PROBLEM AND WANT TO TAKE MY PART IN REPORTING THIS BUBBLE PROBLEM WITH THIS RUN FLAT TIRES. *TR

11/28/2011
Components: TIRES
Incident Date: 11/28/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFU9C59BC******
Summary

MY 2011 BMW 550XI HAS GOODYEAR EAGLE LS 2 RUN FLATS, 245/40. I TOOK DELIVERY OF THE CAR IN JUNE 2011 AND HAVE HAD REPEATED BUBBLES ON THE FRONT TIRES. FOUR TIRES HAVE BEEN REPLACED TO DATE. I HAVE NEVER HAD AN ISSUE WITH TIRES FOR THE LAST 20 YEARS. THE BMW DEALER IS NOT ABLE TO SAY WHETHER IT IS DANGEROUS TO DRIVE ON TIRES WITH BUBBLES. *KB

11/10/2011
Components: TIRES
Incident Date: 11/08/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C54BC******
Summary

I TOOK MY 2011, 5351 BMW IN FOR IT'S FIRST SERVICE AND WAS TOLD BY THE SERVICE DEPARTMENT THAT THE 2 FRONT TIRES (GOODYEAR EXCELLENCE RUNONFLAT) HAD BUBBLES OR BULGES IN THE SIDE WALLS AND THAT THEY SHOULD BE REPLACED. I SAW ON LINE THAT OTHERS HAD A SIMILAR PROBLEMS SO I CONTACTED THE BMW SERVICE AGAIN AND WAS TOLD TO CONTACT GOODYEAR. I WENT TO A LOCAL GOODYEAR DEALER WHO CALLED GOODYEAR AND I SPOKE WITH A CLAIMS WOMAN WHO WROTE UP A CLAIM. SHE CONTACTED BMW DEALER AND DEALER CALLED ME. I WAS TOLD THAT ALL OR PART OF REPLACEMENTS COSTS WILL BE COVERED. I AM SCHEDULED ON MONDAY TO DROP CAR OFF TO SEE WHAT WILL BE DONE TO CORRECT THIS DEFECT. *TR

11/09/2011
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 08/01/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C5XBD******
Summary

THERE IS A VERY NOTICEABLE DELAY WHEN ACCELERATING FROM A STOP BEFORE POWER IS DELIVERED TO THE WHEELS. THIS HAS POTENTIALLY DANGEROUS IMPLICATIONS IN SITUATIONS WHERE THE NEED FOR POWER DELIVERY IS IMMEDIATE. *TR

11/07/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 12/01/2010
Crash: No
Fire: No
Vehicle Identification Number: WBAFU9C55BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 5 SERIES. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT APPROACHED A STOP SIGN AND DEPRESSED THE BRAKE PEDAL WHEN THE VEHICLE SUDDENLY ACCELERATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE FAILURE OCCURRED DUE TO DRIVER ERROR. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. AN ENGINEER WAS SENT TO INSPECT THE VEHICLE AND PERFORMED SOFTWARE UPDATES. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

10/27/2011
Components: TIRES
Incident Date: 10/15/2011
Crash: No
Fire: No
Summary

REPEATED SIDEWALL BUBBLES ON MY GOODYEAR EAGLE LS 2 TIRES, 245/40 R19, AND NEED FOR REPLACEMENT, BOTH FRONT TIRES IN TWO SEPERATE INCIDENTS, WITH LESS THAN 7,000 MILES ON THE CAR, AFTER HITTING MINOR BUMPS IN THE ROAD. THEY ARE UNRELIABLE AND DANGEROUS. *TT

10/26/2011
Components: TIRES
Incident Date: 05/20/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFU9C52BC******
Summary

ORIGINAL TIRES ON BMW 550I XDRIVE WITH M SPORT PACKAGE HAVE FAILED DUE TO BUBBLES IN THE SIDEWALLS. THESE ARE GOOD YEAR EAGLE LS-2 RUNFLATS, 245/40R19 98 V. I HAVE HAD FRONT RIGHT TIRE REPLACED TWICE, AND FRONT LEFT TIRE NOW AWAITING 3RD REPLACEMENT. BUBBLES OCCUR AFTER TIRE TAKES ANY SMALL IMPACT IN THE ROAD, SUCH AS DRIVING OVER A MANHOLE THAT IS NOT QUITE UP TO THE LEVEL OF THE PAVEMENT, OR HITTING A SMALL POTHOLE. ON THIS PARTICULAR MODEL, THERE ARE NO OTHER TIRE REPLACEMENTS APPROVED, AND THE CURRENT TIRE REPLACEMENT IS ON BACKORDER. THIS IS A SERIOUS SAFETY HAZARD TO DRIVE ON TIRES THAT CAN POTENTIALLY BLOW OUT THE SIDEWALL WHILE DRIVING AT HIGH SPEED. I FEEL THERE NEEDS TO BE A NATIONAL RECALL ON THESE TIRES, WHICH WOULD THEN OBLIGATE BMW TO USE A DIFFERENT TIRE LINE. THANK YOU. *TT

10/24/2011
Components: TIRES
Incident Date: 10/10/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C54BC******
Summary

MY 2011 BMW 535XI TIRE (245/40R-19 GOODYEAR EAGLE LS-2 RUNONFLAT BMW RUNFLAT X) NEEDED TO BE CHANGED TWICE IN ONE YEAR DUE TO BUBBLE ON TIRE WALL. I DO NOT REMEMBER GOING OVER ANY POTHOLES OR BUMPS. *TR

10/20/2011
Components: POWER TRAIN
Incident Date: 10/15/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C5XBD******
Summary

THIS CAR WAS PURCHASED ON 10/7/2011 AND WITHIN THE FIRST WEEK I REPORTED A PROBLEM WITH THE TIMING STATING THE CAR SEEMS TO HAVE A LAG ON TAKE OFF FROM A STOP. SALESMAN STATED HE WAS UNAWARE OF ANY PROBLEMS. ONE WEEK AFTER PURCHASE WHILE DRIVING AT 50MPH ON A HIGHWAY, A WARNING STATEMENT WAS DISPLAYED 'MAXIMUM DRIVETRAIN NOT AVAILABLE' AND CAR IMMEDIATELY DECELERATED TO 30MPH...VERY LUCKY TO BE ABLE TO GET OFF THE ROAD. AFTER TAKING TO THE DEALERSHIP, THEY SAID THEY COULD NOT FIND ANY PROBLEMS. THREE DAYS LATER I HAD THE SAME PROBLEM NOW GOING 60MPH. BACK INTO THE DEALER I ALSO COMPLAINED ABOUT THE CONTINUAL LAG IN ACCELERATION AFTER STOPS AND THEN LURCHING FORWARD. JUST RECEIVED A MESSAGE THAT THEY WERE REPLACING THE MASTER AIR FLOW SENSOR. THIS CAR IS DANGEROUS AND I WANT IT RETURNED TO DEALER. *TR

09/30/2011
Components: WHEELS
Incident Date: 11/01/2010
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C59BC******
Summary

DRIVING AT NORMAL SPEED AND USE AND GOODYEAR EAGLE LS2 (245/40R19 98V) 19 INCH RUNFLAT TIRES HAVE REPEATEDLY (4 TIMES IN LESS THAN 12 MONTHS) DEVELOPED "BUBBLES" OR BLISTERING. A TRUE NIGHTMARE TO DRIVE WORRYING ON NORMAL ROADS ABOUT THIS DEFECT OCCURING FOR NO REASON AT ALL ESPECIALLY WITH A 2-YEAR OLD DAUGHTER IN THE CAR. HAD CAR LESS THAN 1 YEAR AND HAVE WASTED MUCH TIME AND COST HAVING TO GET THIS MANUFACTURING DEFECT REPAIRED OFTEN/CAR TOWED. PLEASE LOOK INTO THIS FAILURE IN MANUFACTURING BEFORE IT COSTS SOMEONE THEIR LIFE. *TR

09/24/2011
Components: TIRES
Incident Date: 09/02/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C59BC******
Summary

THE GOODYEAR 245/40/19 LS2 TIRE ON MY 2011 BMW BLISTERED THEN LOST ALL AIR AFTER HITTING A MINOR POTHOLE AT LESS THAN 5 MPH. THE CAR WAS DRIVABLE AT LOW SPEED AFTER THE LOSS OF AIR. NO SPARE TIRE IS PROVIDED ON THIS VEHICLE. THESE TIRES ARE NOT READILY AVAILABLE FROM BMW OR GOODYEAR AND I HAD TO WAIT FOUR DAYS FOR A REPLACEMENT. THIS IS AN IMPROVEMENT OVER THE ONE TO TWO WEEKS I HAD TO WAIT FOR THE FIVE PREVIOUS REPLACEMENTS IN THE LAST FIVE MONTHS. *TR

09/20/2011
Components: TIRES
Incident Date: 09/18/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C5XBD******
Summary

2011 BMW 535XI WITH M SPORT PACKAGE DEVELOPED BUBBLE ON FRONT DRIVER SIDE TIRE. THE TIRE IS A GOODYEAR LS-2 RUN FLAT TIRE. VEHICLE HAS 1830 MILES ON IT. SERVICE CENTER AGREED TO REPLACE TIRE HOWEVER THEY HAVE BEEN ON NATIONAL BACKORDER SINCE JULY (10 WEEKS BACKORDER). THERE IS NO OTHER ALL SEASON TOURING RUN FLAT TIRE AVAILABLE BY ANY OTHER MANUFACTURER. *TR

09/19/2011
Components: TIRES
Incident Date: 09/19/2011
Crash: No
Fire: No
Summary

I HAVE A 2011 BMW X5 WITH THE BRIDGESTONE DUELER H/L 400 255/50R19 107 H. THE TIRES ARE 8 MONTHS OLD AND HAS DRIVEN ALMOST 14000 KM. TODAY ONE OF MY TIRES CRACKED ON A SIDE WHILE I WAS DRIVING THE CAR AT THE INTERSECTION. I ALMOST GOT INTO CAR ACCIDENT BECAUSE OF IT. WHEN I GOT HOME I'VE CHECKED ALL MY TIRES AND FOUND OUT THAT ANOTHER TIRE HAS A BUMP ON A SIDE THAT WILL SOON CRACK OR BLEW-OUT ON ME. I DON'T THINK THAT IT'S NORMAL THAT 2 OUT OF 4 TIRES ARE DAMAGED AFTER ONLY 14000 KM. *KB

09/14/2011
Components: TIRES,WHEELS
Incident Date: 08/08/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C57BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT THE TIRES EXHIBITED BUBBLES DUE TO THE RIMS. THE CONTACT HAD TO REPLACE ALL FOUR TIRES BECAUSE OF THE RIMS CAUSING FAILURES. THE DEALER ADVISED THAT THE RIMS WERE BENT, BUT ADVISED THAT THE FAILURE WAS CAUSED BY THE DESIGN OF THE TIRE NOT THE CURVE OF THE RIMS. THE FAILURE MILEAGE WAS 10,377 UPDATED 10/13/11 *BF THE CONSUMER STATED THE FIRST TIRE FAILURE OCCURRED IN FEB 2011. THE SECOND TIRE FAILURE OCCURRED IN JUNE 2011. THE CONSUMER STATED A TOTAL OF SEVEN TIRES WERE REPLACED WITHIN A 12 MONTH PERIOD. UPDATED 12/12/11

09/13/2011
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 09/30/2010
Crash: No
Fire: No
Summary

THE CAR HAS ACCELERATION ISSUES WHEN NOT ONLY ADDING ADDITIONAL SPEED WHILE DRIVING BUT WHEN BEGINNING TO ACCELERATE FROM A STOP SIGN OR TRAFFIC LIGHT, AS WELL. THE CAR HESITATES WHEN ACCELERATING AND THERE IS OFTEN A LAG IN ACCELERATING WHILE THE CAR IS STOPPED OR AT A LOW SPEED, CREATING A SAFETY CONCERN. NOT ONLY IS THERE A SAFETY ISSUE, BUT IT IS NOT HOW A $51,000 LUXURY SEDAN SHOULD DRIVE -- IT IS RATHER ROUGH AND ANNOYING TO DRIVE THE CAR. THE CAR ALSO IDLES AT AN EXTREMELY LOW SPEED OR NO SPEED WHEN THE CAR IS STARTED AFTER SITTING FOR A LONGER PERIOD OF TIME. IN THIS CASE, I HAVE TO APPLY A DECENT AMOUNT OF PRESSURE ON THE ACCELERATOR EVEN TO BACK OUT OF MY GARAGE. *TR

09/08/2011
Components: WHEELS
Incident Date: 09/08/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C50BC******
Summary

WHILE DRIVING ON AN INTERSTATE I HAD A BLOWOUT OF MY LEFT FRONT TIRE , GOODYEAR 245/40 R 19 98VXL EAGLE LS2. IT IS A RUN FLAT TIRE. AFTER DRIVING 40 MILES, THE TIRE DISENTEGRATED, AND I NEED A TOW TRUCK TO GET ME OFF THE HIGHWAY. AFTER GETTING A NEW TIRE, LESS THAN ONE MONTH LATER AND LESS THAT 2000 MILES ON THE "NEW TIRE" I NOTED A BUBBLE IN THE SIDE WALL, THAT REQUIRED ME TO GET ANOTHER NEW TIRE ON 09/08/2011. THERE HAS TO BE SOME STRUCTURAL DEFECT IN THE TIRE THAT BMW IS PUTTING ON THIS CAR. THERE SHOULD BE A RECALL OF ALL THESE TIRES BEFORE CRASHES AND DEATHS OCCUR. I HAVE NOTIFIED BMW OF THIS. *TR

09/07/2011
Components: POWER TRAIN
Incident Date: 08/19/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFR1C51BD******
Summary

CAR DOES NOT RESPOND TO TIP-IN OF ACCELERATOR FROM STANDSTILL. AS YOU PRESS HARDER TO GET INTENDED ACCELERATION, CAR LURCHES FORWARD DRAMATICALLY AND UNSAFELY. VEHICLE IS EXTREMELY DIFFICULT TO DRIVE SMOOTHLY, ESPECIALLY IN CLOSE, STOP-AND-GO TRAFFIC. CONTACTED LOCAL DEALERSHIP (THE BMW STORE IN CINCINNATI, OH) ON 9/5/11 AND THEY ARE AWARE OF THE PROBLEM, BUT BMW IS CURRENTLY ONLY PROVIDING A SOFTWARE PATCH FOR THE 535 MODEL. I WAS ADVISED TO KEEP DRIVING THE VEHICLE UNTIL BMW ISSUES A SOFTWARE PATCH FOR THE 528, BUT THE DEALER WAS NOT AWARE OF ANY UPCOMING FIX. I AM CONCERNED THAT BMW HAS FIXED THE PROBLEM FOR THE 535, BUT NOT THE 528, AND THAT A POTENTIAL FIX IS UNCERTAIN. THIS IS A MAJOR DRIVEABILITY AND SAFETY ISSUE. *TR

09/07/2011
Components: TIRES,WHEELS
Incident Date: 08/15/2011
Crash: No
Fire: No
Summary

ORIGINAL VEHICLE EQUIPMENT ON VEHICLES EQUIPPED WITH SPORT PACKAGE OR M-PACKAGE; TIRE SIZE: 245/40/19 FAILURE OF MULTIPLE TIRES MANUFACTURED BY GOOD YEAR. TIRE BRAND: LS2 RUN FLAT, ALL SEASON TIRES. TWO FRONT TIRES FORMED "BUBBLES" ON THE OUTSIDE; AS A RESULT VEHICLE VIBRATES AT HIGHER SPEEDS. DEFECTIVE TIRES ALSO CAUSED SLIGHT BENDS ON TWO WHEELS (ONE FRONT ONE REAR). VEHICLE ALWAYS DRIVEN VERY CAREFULLY AND ON GOOD SURFACES. NO SIGNIFICANT IMPACT ON THE TIRE HAS OCCURRED. *TR

08/30/2011
Components: TIRES
Incident Date: 08/10/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C55BC******
Summary

2011 BMW 535I 12,000 MILES. MULTIPLE BUBBLES ON LEFT FRONT SIDEWALL. TIRE HAVE BEEN REPLACE TWO TIMES. GOODYEAR EXCELLENCE 245\40 R19

08/26/2011
Components: TIRES
Incident Date: 08/26/2011
Crash: No
Fire: No
Summary

2011 BMW 550I XDRIVE 6000 MILES. 2.5 INCH BUBBLE ON LEFT FRONT SIDEWALL. *TT

08/21/2011
Components: TIRES
Incident Date: 08/20/2011
Crash: No
Fire: No
Summary

AFTER ROUTINE DRIVING I FOUND A LARGE "BUBBLE" OR BLISTER ON THE SIDEWALK OF MY GOODYEAR EAGLE LS 245 40R19 TIRE.. I HAVE SERIOUS CONCERNS FOR THE SAFETY OF MY FAMILY WHILE DRIVING WITHIN BUBBLE OF OVER 2 INCHES LONG. SOMETHING SHOULD BE DONE INCLUDING A RECALL OF THESE TIRE AS THERE ARE A LARGE NUMBER OF COMPLAINTS ONLINE AND IS A SERIOUS SITUATION. *TR

08/17/2011
Components: POWER TRAIN
Incident Date: 07/20/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFR1C52BD******
Summary

TL* THE CONTACT OWNS A 2011 BMW 528I. WHILE STOPPED AT A STOP SIGN THE CONTACT DEPRESSED THE ACCELERATOR, AND THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT CONTINUED APPLYING PRESSURE TO THE ACCELERATOR PEDAL UNTIL THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50. DEALER REP STATED THAT THIS IS A KNOWN ISSUE, BUT NO FIX HAS BEEN PUBLISHED BY BMW. UPDATED 09/29/2011 *LN *TR

08/15/2011
Components: POWER TRAIN
Incident Date: 08/02/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFR1C52BC******
Summary

BMW 528I THROTTLE LAG/TIP IN/DELAYED ACCELERATION FROM A STANDING STOP;CONSTANT PROBLEM;HAVE BEEN TOLD BY BMW DEALER THAT THIS IS NORMAL.IT IS VERY ANNOYING AND AM FEARFUL IT COULD LEAD TO SAFETY ISSUE.THIS IS A BRAND NEW 2011 MODEL WITH LESS THAN 500 MILES ON ODOMETER. *TR

08/13/2011
Components: POWER TRAIN
Incident Date: 11/05/2010
Crash: No
Fire: No
Vehicle Identification Number: WBAFR1C57BC******
Summary

BMW 528I WHEN STARTING OUT FROM A STOP,THE CAR CREEPS OUT SLOWLY AND WHEN MORE PRESSURE IS APPLIED TO THE GAS PEDAL IT JUMPS FORWARD VERY FAST AND UNEXPECTEDLY. THIS IS VERY DANGEROUS IN TRAFFIC AND COULD EASILY CAUSE A CRASH. THIS HAPPENS RANDOMLY AND UNEXPECTED. WHEN COMING ON TO THE FREEWAY THE TRANSMISSION WILL NOT DOWN SHIFT AS NEEDED. THIS DELAY HAS ALMOST CAUSED A CRASH FOR ME. WHEN COMING TO A STOP THE TRANSMISSION WILL NOT DOWN SHIFT AS NEEDED AND CAUSES A BUMPING FEELING LIKE SOMEONE RAN INTO THE BACK OF THE CAR. ALL THESE SYMPTOMS HAPPEN RANDOMLY AND UNEXPECTED. VERY DANGEROUS.BMW KNOWS OF THESE PROBLEMS AND HAS FIXED THEM IN THE 535 MODEL. BMW DOES NOT CARE ABOUT THE 528I MODEL. THE DEALER SAYS THERE IS NOTHING MORE HE CAN DO WITH THE CAR TILL BMW COMES UP WITH A PROGRAMMING CHANGE. PLEASE HELP! *TR

08/12/2011
Components: TIRES
Incident Date: 06/29/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C5XBC******
Summary

I HAVE HAD MY BMW FOR 6 MONTHS AND EACH OF THE FRONT TIRES HAVE DEVELOPED "BUBBLES" ON THE SIDEWALL. I LIVE IN METRO ATLANTA AND DO NOT DRIVE ON ROUGH SURFACES, DIRT ROADS OR POT HOLE FILLED ROADS. I AM READING COMPLAINTS FROM ALL OVER THE U.S. ON THIS EXACT ISSUE. GOODYEAR HAS NOT ADDRESSED THIS ALTHOUGH BMW ADMITTED THAT THE ISSUE IS COMMON. I WOULD LIKE A SET OF REPLACEMENT FRONT TIRES AT NO COST TO REPLACE MY NEW TIRES THAT ARE DAMAGED. CURRENTLY GOODYEAR DOES NOT HAVE REPLACEMENT TIRES IN STOCK ANYWHERE IN THE COUNTRY. THIS SOUNDS LIKE A CLASS ACTION SUIT FORTHCOMING. *TR

08/10/2011
Components: POWER TRAIN
Incident Date: 07/21/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFR1C5XBC******
Summary

AFTER PURCHASING A NEW 2011 BMW 528I (VEHICLE) I NOTICED AN ACCELERATION LAG STARTING OUT FROM A DEAD STOP. IT HAS BECOME A SAFETY CONCERN, ESPECIALLY WHEN TRYING TO TURN ONTO A STREET FROM A STOP SIGN. IT CRAWLS INTO THE ROADWAY WHEN MODERATE PRESSURE IS APPLIED TO THE GAS PEDAL. IF ONCOMING TRAFFIC IS CLOSE THIS RESULTS IN HAVING TO STOMP ON THE GAS PEDAL CAUSING THE CAR TO JERK AHEAD AT AN UNEXPECTED RATE OF SPEED. I HAVE HAD A FEW CLOSE CALLS BECAUSE OF THIS ISSUE. TOOK CAR TO DEALER. THEY STATED THEY RESET THE "LEARNING" PROGRAM THAT IS SUPPOSED TO ADAPT TO THE WAY ONE DRIVES. THIS DID NOTHING TO FIX THE PROBLEM. AFTER TELLING THE DEALER ABOUT THIS PROBLEM AGAIN, THEIR RESPONSE WAS THAT THE VEHICLE WAS "OPERATING AS DESIGNED" AND TOLD ME THAT THEY "ALL DO IT". SINCE THERE WERE NO TROUBLE CODES ON THE COMPUTER OF THE VEHICLE THEY SAID NOTHING IS WRONG WITH THE CAR. THIS IS UNACCEPTABLE AND I FEEL THIS WILL EVENTUALLY RESULT IN AN ACCIDENT AT SOME POINT WHEN IMMEDIATE AND LINEAR ACCELERATION IS NEEDED AT A CRITICAL MOMENT. *TR

08/10/2011
Components: STEERING,VEHICLE SPEED CONTROL
Incident Date: 08/10/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFR1C5XBC******
Summary

THERE ARE TWO MAJOR PROBLEMS WITH MY 2011 528I AUGUST10 BUILD. THE FIRST IS THE PULLING TO THE RIGHT THAT THE CAR HAS HAD SINCE DAY ONE. I TOOK IT TO THE SERVICE DEPARTMENT AND THEY WERE COMPLETELY OBLIVIOUS TO THE PROBLEM. AFTER SOME PERSISTENCE THEY DECIDED TO CHECK THE CAR OUT. THE STRUTS WERE ROTATED AND SOFTWARE UPDATED AND NOW "DRIVES STRAIGHT". THE CAR DRIVES STRAIGHT FOR MAYBE 25 FEET BEFORE THE CAR STARTS TUGGING HARD RIGHT EVERYTIME. I TOOK THE CAR BACK TO THE SHOP AND THEY SAID THAT THERE WAS NOTHING MORE THEY CAN DO AND IT IS ALL "WITHIN TOLERANCE". THIS IS A POTENTIALLY VERY DANGEROUS ISSUE THAT NEEDS TO BE SERIOUSLY ADDRESSED. THE SECOND ISSUE IS THE INITIAL LAG IN ACCELERATION WHEN PRESSING THE GAS PEDAL. WHEN AT A DEAD STOP OR CRUISING AT HIGHWAY SPEEDS, YOU HAVE TO FLOOR THE CAR TO FINALLY GET IT TO DECIDE WHICH GEAR TO START IN. THIS ACCELERATION LAG CAN BE A COUPLE OF SECONDS AND WHEN PULLING OUT IN TRAFFIC A COUPLE OF SECONDS CAN MEAN ALOT. I HOPE BMW ADDRESSES THESE ISSUES OR I WILL BE FORCED TO SELL MY CAR AND NEVER LOOK BACK. *TR

08/09/2011
Components: TIRES
Incident Date: 08/09/2011
Crash: No
Fire: No
Summary

IN THE PAST 5 MONTHS OF OWNING MY BMW 535XI, I HAD TO CHANGE MY GOODYEAR EAGLE LS2 SIZE 245/40R19 RUN FLATS 3 TIMES BECAUSE OF BUBBLE ON THE SIDE WALL. THERE ARE A LARGE NUMBER OF BMW 535XI OWNERS REPORTING SIMILAR PROBLEMS WITH THIS TIRE ON THE INTERNET. CONTINUING TO DRIVE THE CAR WITH A SIDEWALL BUBBLE POSES A SIGNIFICANT SAFETY RISK. THEREFORE, THE TIRE NEEDED TO BE REPLACED. *TR

08/06/2011
Components: STEERING,POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 07/09/2011
Crash: Yes
Fire: No
Vehicle Identification Number: WBAFR1C5XBC******
Summary

THERE ARE 3 MAJOR ISSUES. 1. VEHICLE TENDS TO VEER TO THE RIGHT. FEELING IS QUITE LIKE A VEHICLE THAT HASN'T BEEN ALIGNED FOR A WHILE. 2. THE MOST DANGEROUS. UPON ACCELERATION AND/OR AT LOW SPEED, THE VEHICLE RANDOMLY JERKS FORWARD WITHOUT ANY NOTICE- MAKING IT TOO LATE FOR THE DRIVER TO SLAM THE BRAKES. IF YOUR VEHICLE IS STANDING THREE FEET BEHIND ANOTHER VEHICLE IN STOP AND GO TRAFFIC, YOU CAN EASILY CRASH AND REAR END INTO THE CAR IN FRONT OF YOU. AND OF COURSE, YOU WILL BE SUED FOR NOT KEEPING YOUR DISTANCE. THIS CAN EASILY CAUSE SOME SERIOUS INJURIES. 3. VEHICLE WOBBLES AS IF THE TIRES WERE NOT BALANCED. THERE ARE CLEARLY UNKNOWN DEFECTS THAT CAN NOT BE LOCATED. TOOK IT TO THE LOCAL BMW DEALER, THEY KEEP ASCRIBING IT TO "NORMAL" CHARACTERISTICS AND THEY KEEP INFORMING ME THAT BMWS ARE BUILT THAT WAY, THEY ARE NOW SPORTIER. HOWEVER, TO ANY NEW OWNER, IT IS NOW DEADLIER. THE LOCAL BMW DEALER ALSO STATE UNLESS THEY VEHICLE DOESN'T INFORM THEM ABOUT THE ISSUE THEY CAN'T DO ANYTHING. ITS MORE LIKE, UNTIL SOMEONE DOESN'T SUE THEM IS WHEN THEY WILL DO SOMETHING ABOUT IT. BMW SERIOUSLY NEEDS TO LOOK INTO THIS ISSUE IMMEDIATELY BEFORE A CLASS ACTION LAWSUIT BEGINS AGAINST THEM.

07/26/2011
Components: TIRES
Incident Date: 07/26/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFR9C55BC******
Summary

SIDEWALL BUBBLE ON RIGHT FRONT GOODYEAR RUN FLAT EXCELLENCE 245/40R19 94Y. DOT NE66 JF1R 1510 ONLY 8400 MILES! VEHICLE IS 2011 BMW 550I WHICH HAS BEEN DRIVEN GENTLY. *TR

07/23/2011
Components: TIRES
Incident Date: 03/10/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C50BC******
Summary

I OWNED A 2011 535I BMW WITH SPORT PACKAGE AND I PURCHASED IT ON OCTOBER 2010 WITHIN 9 MONTHS FROM DATE OF PURCHASE 4 OF THE TIRES WHICH WAS GOODYEAR EXCELLENCE RFT - 2 X 245/40 R19 94Y (FRONT), 2 X 275/35 R19 96Y (REAR) THEY WERE ALL NEED TO BE REPLACED. FIRST ONE WAS A PUNCTURE AND THE REST OF THE OTHER THREE THERE WERE BUBBLE(S) ON IT. *TR

07/13/2011
Components: TIRES
Incident Date: 11/04/2010
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C51BC******
Summary

TIRE FAILURE (SIDEWALL BUBBLING) ON 2011 BMW 5-SERIES WITH 19" GOODYEAR RUN-FLAT TIRES. *TR

07/11/2011
Components: TIRES
Incident Date: 07/10/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C55BC******
Summary

FRONT PASSENGER SIDE TIRE DEVELOPED A BUBBLE AFTER GOING OVER A SMALL POTHOLE AT UNDER 30MPH. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS CAR THAT I HAVE OWNED FOR JUST OVER 3 MONTHS AND 1,800 MILES. *TT THESE STOCK TIRES ON 2011 BMW 535I AWD WITH SPORT PACKAGE -- GOODYEAR EAGLE LS2 ROF SIZE 245/40R19 -- CLEARLY HAVE A DESIGN FLAW OR MANUFACTURING DEFECT AND MUST BE RECALLED. IT IS A SERIOUS SAFETY CONCERN WHEN DRIVING OVER VERY MINOR ROAD HAZARDS MIGHT CAUSE TIRE BLISTERS THAT COULD EVENTUALLY LEAD TO A BLOWOUT.

07/10/2011
Components: TIRES
Incident Date: 04/26/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C55BC******
Summary

WHILE DRIVING MY 2011 BMW 535XI, I HIT A SMALL POTHOLE WHILE DRIVING AT ABOUT 25MPH. A LARGE BUBBLE IN THE SIDEWALL OF MY GOODYEAR EAGLE LS2 RUN-FLAT TIRE APPEARED. THIS GOODYEAR EAGLE LS2 RFT, SIZE 245/40R19 HAS A DESIGN FLAW OR MANUFACTURING DEFECT THAT RESULTS IN EVEN MINOR ROAD HAZARDS CAUSING SIDEWALL BUBBLES. THERE ARE A LARGE NUMBER OF BMW 535XI OWNERS REPORTING SIMILAR PROBLEMS WITH THIS TIRE ON THE INTERNET. CONTINUING TO DRIVE THE CAR WITH A SIDEWALL BUBBLE POSES A SIGNIFICANT SAFETY RISK. THEREFORE, THE TIRE NEEDED TO BE REPLACED. *TR

07/04/2011
Components: TIRES
Incident Date: 07/03/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFU9C54BC******
Summary

MINOR POTHOLE HIT TWICE WITH < 1000 MILES ON ODOMETER, SECOND TIRE NOW WITH SIDE WALL BUBBLE. DUE TO BACK ORDER FOR TIRES, NO AVAILABLE REPLACEMENT. THIS IS A COMMON PROBLEM AND SIDEWALL ISSUES ARE A DANGER FOR BLOWOUT. NEEDS TO BE ADDRESSED! *TR

06/27/2011
Components: TIRES
Incident Date: 05/11/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFU9C50BC******
Summary

I HAVE A 2011 BMW 550I XDRIVE AND HAVE HAD FOUR OF MY TIRES GO BUST WITHIN THE LAST FEW MONTHS. THE CAR HAS LESS THAN 10600 MILES ON THE CLOCK. THE TIRES ARE GOODYEAR EAGLE 245/40 VR19 'RUN FLAT' TIRES. ON FOUR DIFFERENT OCCASIONS I HAVE HIT RELATIVELY MINOR POTHOLES. THE RUN FLATS DO NOT BURST, BUT BUBBLE APPEAR ON THE SIDE AND EVENTUALLY THEY DEFLATE. AFTER THAT HAPPENS THEY ARE INOPERABLE UNLESS YOU DRIVE BELOW 30 MILES AN HOUR. HENCE I HAVE REPLACED FOUR TIRES SO FAR AT A COST OF NEARLY $2000. (RECEIPTS AVAILABLE). I HAVE SPOKEN TO BMW NORTH AMERICA,WHO INSTALLS THESE TIRES, AFTER MUCH HAGGLING THEY FINALLY AGREED TO REIMBURSE ME FOR HALF MY COST. HOWEVER I AM REALLY NERVOUS DRIVING THE CAR NOW, AS THE SLIGHTEST IMPERFECTION ON ROAD SURFACE CREATES A MAJOR TIRE PROBLEM.THERE HAVE BEEN MULTIPLE COMPLAINTS TO BMW (SEE WEBSITE 'BIMMERFEST' (A BMW ENTHUSIAST WEBSITE). THEY KNOW THEY HAVE A PROBLEM BUT ARE TRYING TO DEAL WITH ON A ONE BY ONE BASIS. BECAUSE THE CAR COMES WITH RUN FLAT TIRES ONLY, THERE IS NO SPARE TIRE. HENCE IF YOU REPLACE WITH REGULAR TIRE, YOU HAVE NO BACKUP IF YOU GET INTO TROUBLE. I AM HOPING THAT YOU WOULD INVESTIGATE AND HOPEFULLY PERSUADE BMW TO RECALL THESE TIRES AND REPLACE WITH BETTER TIRES. WHEN I SPEAK WITH BMW OF NORTH AMERICA THEY RESPOND AND SAY THAT THESE ARE GOODYEAR TIRES, AND NOT MANUFACTURED BY BMW HENCE THEY TRY AND TRANSFER THE BLAME TO GOODYEAR. BMW SOLD THIS VEHICLE WITH THESE TIRES, THEY CHOSE THEM. I SUSPECT TO SAFE MONEY ON PUTTING A SPARE OR DONUT WHEEL IN THE CAR. IN MY MIND THEY ARE RESPONSIBLE. PLEASE INVESTIGATE THESE EXPENSIVE AND DEFECTIVE PRODUCT, THANK YOU. *TR

06/27/2011
Components: TIRES
Incident Date: 06/24/2011
Crash: No
Fire: No
Summary

NORMAL DRIVING OF BMW. ONLY 2 MONTHS OLD. NOTICED 2 LARGE BUBBLES IN SIDEWALL. WENT ONLINE TO FIND MANY MANY OTHERS WHO HAVE HAD THE SAME COMPLAINT, INCLUDING BENT RIMS. ISSUE APPEARS TO BE A FAULTY TIRE RUNFLAT TIRE BY GOODYEAR. INSTALLED ON A $75,000 AUTOMOBILE, WITH NO CHOICE FOR SUBSTITUTE TIRE DIE TO THE CONFIGURATION. *TR

06/25/2011
Components: TIRES
Incident Date: 04/11/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C53BC******
Summary

AIR BUBBLES ON GOODYEAR EAGLE LS2 (MADE IN GERMANY) RUN FLAT TIRE 245/40R19 94Y INSTALLED ON BMW 535XI. ! TIRE REPLACED FOLLOWING A BUBBLE IMMEDIATELY AFTER DRIVING THROUGH A SMALL POTHOLE. VERY DELICATE TIRES, CONCERNED ABOUT SAFETY. *TR

06/21/2011
Components: TIRES
Incident Date: 05/26/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFU9C54BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 550XI EQUIPPED WITH GOODYEAR EAGLE LS-2 245/40/19 TIRES. THE CONTACT STATED THE VEHICLE WAS PARKED WHEN HE NOTICED A BUBBLE ON THE SIDEWALL OF THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE WAS NOT DIAGNOSED, BUT THE TIRE WAS REPLACED. APPROXIMATELY ONE MONTH LATER, THE REPLACEMENT TIRE BLEW WHILE DRIVING APPROXIMATELY 20 MPH OVER A ROAD BUMP. UPON EXAMINING THE TIRE, THE CONTACT NOTICED ANOTHER BUBBLE ON THE SIDEWALL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE IN THE PROCESS OF REPLACING THE TIRE. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 726. UPDATED 07-06/11 *BF

06/18/2011
Components: TIRES
Incident Date: 03/05/2011
Crash: No
Fire: No
Summary

2011 BMW 550I XDRIVE WITH M-SPORT PACKAGE HAS GOODYEAR EAGLE LS-2 245/40R19 98V TIRES. THE RIGHT FRONT TIRE DEVELOPED 3 MINOR BUBBLES ON SIDEWALL AND THE LEFT FRONT DEVELOPED ONE MAJOR BUBBLE AND 2 SMALL BUBBLES ON SIDEWALL WITHIN 3,500 MILES AND BOTH TIRES NEED TO BE REPLACED. I'VE DRIVEN ON THE SAME ROADS FOR OVER TEN YEARS AND NEVER HAD ANY ISSUES WITH OTHER TIRES, BUT WITHIN 6 MONTHS OF OWNING THIS CAR, I HAVE HAD SERIOUS PROBLEMS WITH THESE TIRES. THESE TIRES ARE CLEARLY DEFECTIVE AND SHOULD BE RECALLED. *TR

06/16/2011
Components: TIRES
Incident Date: 01/12/2011
Crash: No
Fire: No
Summary

GOOD YEAR RUN FLAT TIRES ARE VERY UNSAFE. APPARENTLY BMW AND GOODYEAR HAVE SOME KIND OF DEAL. I BOUGHT A 2011 BMW 535I WITH THE SPORT PACKAGE WHICH INCLUDES THE 19" GOODYEARS. THEY HAVE ALWAYS LEAKED AND GET BUBBLES. ONE DAY IF NOT ALREADY PEOPLE WILL DIE CAUSE OF THIS TIRE. AGAIN GOODYEARS KILLING PEOPLE. THIS NEEDS TO STOP. *TR

06/14/2011
Components: STEERING,STRUCTURE
Incident Date: 01/31/2011
Crash: No
Fire: No
Summary

I PURCHASED MY 2011 550I IN JANUARY OF 2011. TWO WEEKS AFTER ACTUALLY GETTING THE CAR ON THE ROAD I NOTICED THE VEHICLE VEERS TO THE RIGHT. I TOOK THE CAR BACK IN AND THE DEALERSHIP STATED THEY PERFORMED AN ALIGNMENT. CAR STILL PULLS TO THE RIGHT IN ADDITION TO NOW I HAVE A LOUD WHINING NOISE AT 2000 RPMS. THE CHIEF MECHANIC HAS HAD MY CAR FOR TWO WEEKS NOW AND CANNOT IDENTIFY THE PROBLEM. ADDITIONALLY, THERE WAS A LOT OF LOUD CREEKING NOISES COMING FROM MY ROOFTOP LINER. THE ENTIRE HAD TO BE REPLACED TO RESOLVE THE ISSUE ACCORDING TO THE DEALERSHIP BUT I DON'T HAVE MY CAR BACK YET DUE TO THE WHINING ISSUE BEING UNRESOLVED. THE VEERING RIGHT ISSUE SEEMS MOST COMMON AMONG ALL COMPLAINTS AND IS WHY I DECIDED TO LOG A COMPLAINT. *TR

05/31/2011
Components: TIRES
Incident Date: 05/29/2011
Crash: No
Fire: No
Summary

DROVE CAR FOR ONLY 350 MILES FROM NEW. LEFT FRONT TIRE DEVELOPED SIDEWALL BLISTER. NO SIGNIFICANT IMPACT. NOTICED DAMAGE AFTER RETURNING HOME FROM SHORT TRIP. *TR

05/29/2011
Components: TIRES
Incident Date: 03/28/2011
Crash: No
Fire: No
Summary

MAJOR ISSUES WITH A SPECIFIC TIRE. NEW 5 SERIES FROM BMW, IF GET 19" WHEELS COME WITH SUBSTANDARD TIRES - GOODYEAR EAGLE LS2 RUN FLATS. THEY BUBBLE AND FAIL AT AN ALARMINGLY HIGH RATE. LOST ONE TIRE WITHIN A MONTH OF PURCHASE. GOT RID OF THEM BEFORE THEY COULD CAUSE ME ANY MORE PROBLEMS. *TR

05/26/2011
Components: TIRES
Incident Date: 04/03/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFU9C56BC******
Summary

BMW GOODYEAR ISSUES RUN-FLAT TIRES INSTALLED ON 5 SERIES CARS ARE DEFECTIVE. THE TIRES CAUSE BUBBLES IN THE SIDE WALL EVEN OVER MINOR BUMPS. REPLACEMENT IS REQUIRED TO AVOID SERIOUS INJURY. TIRES ARE GOODYEAR LS2 245/40/19. *TR

05/22/2011
Components: TIRES
Incident Date: 04/25/2011
Crash: No
Fire: No
Summary

REPLACED 3 TIRES OF BMW 19INCH RFT. BUBBLES ON ALL TIRES. 6K MILES. WE NEED A RECALL HERE BEFORE INJURY OCCURS. *TR

05/17/2011
Components: TIRES
Incident Date: 04/02/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C59BC******
Summary

BLISTER IN TIRE. THIS IS ONE OF FOUR BLISTERS. *TR

05/17/2011
Components: TIRES
Incident Date: 04/21/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C59BC******
Summary

TIRE BLISTER. THIS IS ONE OF FOUR BLISTERS ON THIS BRAND OF TIRES. *TR

05/13/2011
Components: TIRES
Incident Date: 02/22/2011
Crash: No
Fire: No
Summary

GOODYEAR EAGLE LS2 TIRE DEVELOPED BUBBLE AFTER LESS THAN 2000 MILES. TIRE IS ON NATIONAL BACKORDER AND IS THE ONLY TIRE APPROVED FOR THIS CAR. I SEE THIS AS A SAFETY ISSUE FOR BOTH THE CAR AND THE TIRE SINCE I HAVE TO EITHER ORDER NON-RECOMMENDED TIRES (THIS IS THE ONLY RUN-FLAT TIRE IN THE OE SIZE) OR DRIVE ON A DANGEROUS TIRE. *TR

05/09/2011
Components: TIRES
Incident Date: 05/07/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFU9C54BC******
Summary

GOODYEAR LS2 RUN FLAT TIRE DEVELOPED A BUBBLE AFTER ONLY 170 MILES. *TR

04/27/2011
Components: TIRES
Incident Date: 04/13/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C53BC******
Summary

AIR BUBBLES ON GOODYEAR ECELLENCE (MADE IN GERMANY) RUN FLAT TIRE 245/40R19 94Y INSTALLED ON BMW 535I . THESE ARE THE CODE ON THE TIRE: DOT NE66 JF1R 3710 / B350057 / GG257SHMPVM / D18R E13 029524-S E13. I BOUGHT MY BMW 535I WITH M SPORT ON DEC 22 2010. AS OF APRIL 2011, TWO AIR BUBBLES DEVELOP ON THE SIDE WALL ON ONE OF MY FRONT TIRE WHILE I ONLY HAVE LESS THAN 2300 MILES ON THE CAR. THIS AIR BUBBLE ISSUE HAPPENS SO VAST THAT IT AFFECTS ALL BMW OWNERS WITH GOODYEAR TIRES AND ALL BMW DEALERS ARE OUT OF STOCK FOR THIS TIRE. THE TIRE IS ON ONE MONTH NATIONAL BACK ORDER. LITERALLY, WE ARE DRIVING ON A TICKING TIME BOMB WHERE AIR BUBBLES CAN DEVELOP. TIRES CAN BE EXPLODED ANY TIME. AND RIMS CAN BE BENT. CATASTROPHE ACCIDENTS OR DEATHS CAN OCCUR. AS OF TODAY, I AM ON THE THIRD WEEKS OF WAITING FOR THE REPLACEMENT GOODYEAR TIRE. EVEN THOUGH BMW INSTALLED A LOANER BRIDGESTONE TIRE UNTIL THEY HAVE THE BACK ORDER GOODYEAR IN STOCK, I AM STILL NOT TRUSTING RIDING ON THE OTHER THREE GOODYEAR TIRES BECAUSE THESE ARE MANUFACTURING DEFECTS. IT AFFECTS ALMOST ALL BMW OWNERS WHO HAVING GOODYEAR RUN FLAT TIRES ON THEIR CARS, PARTICULARLY ON THE 19 INCHES ONES WHILE THERE ARE NO ISSUE WITH OTHER BRANDS SUCH AS MICHELIN AND DUNLOP WHICH ARE ALSO INSTALLED ON THE SAME BMW MODEL. HERE ARE SOME LINKS TO THE FORUM WHERE OTHER BMW OWNERS HAVING BUBBLE ISSUES WITH THEIR CARS: HTTP://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=530067&HIGHLIGHT=RUN+FLAT+TIRE HTTP://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=535551 I CALLED GOODYEAR AND BECAUSE THEIR TIRES ARE ON NATIONAL BACK ORDER, GOODYEAR IS WILLING TO REPLACE MY 4 TIRES WITH OTHER BRAND. EVEN THOUGH I DID PURCHASE TIRE INSURANCE WITH BMW, BMW IS STILL NOT WILLING TO DO THE BRAND REPLACEMENT. BMW INSISTS ME TO WAIT FOR THE BACK ORDER GOODYEAR. I THINK THAT DOT SHOULD INVESTIGATE THIS GOODYEAR AIR BUBBLE ISSUES & FORCE BMW TO RECALL THESE DEFECTED TIRES BEFORE ANY CATASTROPHE OR DEATH HAPPENS. THANK YOU *TR

04/27/2011
Components: TIRES
Incident Date: 03/10/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFU9C58BC******
Summary

DRIVING MY COMMUTE, THAT I PREVIOUSLY HAD TRAVELED ON LOW PROFILE TIRES IN MY PREVIOUS BMW FOR 3 YEARS WITHOUT INCIDENT, I GOT A BUBBLED SIDEWALL ON MY BRAND NEW GOODYEAR RUN FLAT TIRE. UPON DOING SOME RESEARCH I FOUND OUT THESE BMW OEM TIRES WERE FAILING ALL OVER THE US. IT SEEMS THE TIRES WERE ONLY SPEC'D ON THE SPORT PACKAGE WITH THE ALL WHEEL DRIVE OPTION. THE TIRES ARE UNAVAILABLE DO TO I ASSUME THE LARGE AMOUNT OF FAILURES. BMW PUT A SIZE ON THE CAR THAT IN THE OEM SPEC DOESN'T EXIST BY ANY OTHER TIRE MANUFACTURE. THE FIX WAS TO GIVE ME 2 SUMMER TREAD TIRES UNTIL THE OEM TIRES WERE AVAILABLE. ALTHOUGH BMW NEVER RECOMMENDS MIXING SUMMER AND ALL SEASON RUBBER. *TR

04/26/2011
Components: TIRES
Incident Date: 04/01/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFU7C59BC******
Summary

OVER A PERIOD OF 5 WEEKS AND 2300 MILES I HAVE EXPERIENCED SIDEWALL DEGRADATION (BLISTER) FOUR DIFFERENT TIMES ON THREE TIRES AFTER TRAVERSING BROKEN PAVEMENT/POT HOLES AT SPEEDS BETWEEN 25 AND 60 MPH. SINCE THIS SPECIFIC TIRE IS ONLY SOLD ON 2011 BMW 535 AND 550 ALL-WHEEL DRIVE MODELS WITH OPTIONAL SPORT PACKAGE EQUIPMENT, THERE ARE PROBABLY RELATIVELY FEW PEOPLE WHO OWN THE TIRE. THEREFORE, I REQUEST THAT YOU BE ESPECIALLY VIGILANT IN INVESTIGATING ANY POTENTIAL PROBLEM SINCE YOU WILL UNDOUBTEDLY RECEIVE FEW FAILURE REPORTS. BECAUSE I PERIODICALLY CHECK THE TIRE AIR PRESSURE I DETECTED THE PROBLEM BEFORE IT RESULTED IN CATASTROPHIC TIRE FAILURE. THE PROBLEM HAS BEEN EXACERBATED BECAUSE THE TIRES ARE ON BACK ORDER AND ARE NOT READILY AVAILABLE IN THE UNITED STATES. I HAD TO WAIT OVER TWO WEEKS TO REPLACE THE INITIAL FAILURES AND AM CURRENTLY WAITING TO REPLACE ANOTHER. *TR

04/22/2011
Components: STEERING,POWER TRAIN
Incident Date: 10/28/2010
Crash: No
Fire: No
Summary

TWO SAFETY ISSUES WITH MY 2011 BMW 535I: 1- STEERING: THE STEERING WHEEL PULLS TO THE RIGHT. IT ALSO CANNOT BE CONTROLLED IF ANY WIND IS BLOWING. I HAVE TO SLOW DOWN JUST TO KEEP IT CENTERED. 2- TRANSMISSION: THE THROTTLE IS INITIALLY NON-RESPONSIVE FROM STOP OR LOW SPEEDS, THEN SUDDENLY IT JERKS TO THE FRONT, ALMOST HITTING THE CAR INFRONT OF ME. *TR

04/16/2011
Components: POWER TRAIN
Incident Date: 10/25/2010
Crash: No
Fire: No
Vehicle Identification Number: WBAFR1C50BC******
Summary

BRAND NEW 2011 BMW 528I IS PULLING TO THE RIGHT AND HAVING HESITATION AND JERKINESS ISSUES. *TR

03/29/2011
Components: FUEL SYSTEM, GASOLINE
Incident Date: 03/29/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFR9C56BC******
Summary

WAS PARKING 2011 BMW 550 AUTOMATIC.CAR SUDDENLY TOOK OFF AND HIT VERY HARD ON STONE WALL.ALL AIRBAGS DEPLOYED INCLUDING LOWER PASSENGER WINDOWS.CAR ELECTRIC SYSTEM FAILED.LOTS OF DAMAGE TO CAR. ALSO TAKEN CAR TO DEALER BEFORE DUE TO PULLINGOF CAR ON RIGHT WHILE DRIVIG AND ON APPLYING BRAKES.

03/23/2011
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER
Incident Date: 12/04/2010
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C54BC******
Summary

I BOUGHT A 2011 BMW 535I ON NOVEMBER 30, 2010. ON DECEMBER 4, 2010, I EXPERIENCED CAR TROUBLE. THE ENGINE MALFUNCTION, AND REDUCE POWER WARNING LIGHTS CAME ON. THE CAR SHUTDOWN COMPLETELY, BUT NOT BEFORE SHAKING VERY SHARPLY. THIS ALL OCCURRED IN ABOUT 15 SECONDS, WHILE I WAS DRIVING. BMW RESPONSE WAS "SAFE MODE". ON DECEMBER 9, 2010 THE VEHICLE WAS BEING REPAIRED AGAIN FOR THE SAME ISSUES, THEY REPLACED A FUEL SENSOR. ON DECEMBER 30, 2010, THE CAR WAS BEING SERVICED AGAIN, THEY REPLACED THE HIGH AND LOW FUEL PUMPS. AFTER BEING DRIVEN HOME BY THE SERVICE MANGER OF BMW JUST TO INSURE THAT THE CAR WAS FIXED, IT BROKE DOWN AGAIN ON HIM ON DECEMBER 31, 2010. THEY REPLACED THE LOW PRESSURE FUEL PUMP AGAIN, THE SECOND TIME IN TWO DAYS. THEY RETURNED THE VEHICLE TO ME ON JANUARY 13, 2011. ON MARCH 17, 2010 THE VEHICLE WAS BEING SERVICED AGAIN FOR LONG CRANK TIME, AND FOR NOT START SOMETIMES AT ALL. I AM ALSO A PREVIOUS OWNER OF RECALLED 335, WHICH I TRADED FOR THIS VEHICLE. OUT OF THE FIVE TIMES THAT THIS VEHICLE HAS BEEN SERVICE, TWO OF THOSE TIMES IT BROKE DOWN WHILE IN TRAFFIC COMING TO A COMPLETE STOP, ONCE WHILE ON A FREEWAY. THIS VEHICLE IS DANGEROUS. I WOULD ASK THAT THE NHTSA TAKE THIS MATTER SERIOUSLY. THERE ARE MANY MORE COMPLAINTS LIKE THIS ON BIMMERFEST.COM, AND ALSO THE INTERNET. BMW WILL NOT RESOLVE THIS ISSUE. THEY ARE PLAYING WITH MY FAMILY'S LIFE, OTHER BMW OWNERS, AND OTHER MOTORIST THAT OCCUPY THE ROADS WITH BMW CUSTOMERS. THIS VEHICLE IS A HAZARD. THIS PROBLEM HAS BEEN OCCURRING FOR ALMOST FIVE YEARS NOW. MY OPINION AS A MULTIPLE BMW OWNER IS THAT BMW IS OPERATING WITH MALICE AT THIS POINT. PLEASE YOU ALL ARE OUR ONLY HOPE! *TR

03/22/2011
Components: TIRES
Incident Date: 03/20/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFU9C54BC******
Summary

SIDE WALL BUBBLES ON GOODYEAR EAGLE LS2 RUN ON FLATS SUPPLIED WITH 2011 BMW 550XI SPORT PACKAGE WHEN DRIVING OVER SMALL POTHOLES OR ROAD IMPERFECTIONS

01/22/2011
Components: STEERING
Incident Date: 01/04/2011
Crash: No
Fire: No
Summary

I HAVE A NEW BMW 550I WITH SPORT PACKAGE AND 19" WHEELS. THIS CAR IS TRYING TO KILL ME. THE CAR STEERS WHEREVER IT WANTS TO. I HAVE HAD IT TO THE DEALER SINCE DAY ONE AND THEY REFUSE TO ACKNOWLEDGE ANY PROBLEM. THEY HAVE CHANGED THE SOFTWARE AND THE STEERING COLUMN TO APPEASE ME, BUT TO NO AVAIL. THIS CAR WILL PULL YOU TOWARD THE GUARD RAIL AND ONLY A FRANTIC, PANIC, SAVE MY LIFE MOVE CAN KEEP THE CAR FROM CRASHING. I FEAR FOR MY LIFE WHEN I DRIVE THIS CAR. I HAVE NEVER AND I REPEAT NEVER DRIVEN SUCH A HORRIBLE CAR.MAYBE WHEN I A AM KILLED IN THIS CAR BMW WILL PAY FOR MY FUNERAL. THIS IS THE BIGGEST COVER UP IN THE HISTORY OF CARS. THEY HAVE LACK OF CONSCIENCE THAT IS INCONCEIVABLE THAT THEY ARE TORTURING NEW OWNERS OF THIS CAR WHO PAID GOOD IF NOT BLOOD MONEY TO OWN ONE AND NOW DESPERATELY WANT HELP TO FIX OR GET RID OF THIS CAR. I WANT OUT. I AM TALKING TO LAWYERS AND MAYBE THIS IS THE ONLY LANGUAGE BMW UNDERSTANDS. CLASS ACTION SUIT SEEMS LOGICAL. I AM CONTACTING MEDIA AND ANYONE ELSE I CAN.I TRIED TO TRADE THIS CAR IN AT SEVERAL DEALERS. BOTH OF THESE DEALERS SENT ME A LETTER STATING THAT THEY WOULD NOT TAKE MY CAR IN TRADE AFTER TEST DRIVING IT. THEY SAID IT WAS DEFECTIVE AND UNSAFE. THEY WANT NO PART OF IT. IN ALL OF MY LIFE I HAVE NEVER HEARD OF ANYTHING LIKE THIS. A NEW CAR COSTING 75K AND THEY WON'T TAKE IT IN TRADE WITH 6000 MILES. NEVER HAVE I HEARD OF THIS. SO, GOOD LUCK WITH YOUR PIECE OF CRAP F10 550I AND I HOPE YOU LIVE THROUGH IT. *TR

01/09/2011
Components: SUSPENSION
Incident Date: 12/05/2010
Crash: No
Fire: No
Summary

THE VEHICLE MAKES A GRINDING NOISE AT LOW SPEEDS ON RIGHT TURNS. THIS HAPPENS BOTH IN COLD AND WARM WEATHER AND IS HEARD ABOUT 80-90% OF THE TIME. I TOOK THE CAR BACK TO THE DEALER TO ASSESS THE ISSUE, HOWEVER THEY WERE UNABLE TO REPRODUCE THE NOISE OR IDENTIFY ANY PROBLEMS. *TR

01/07/2011
Components: STEERING
Incident Date: 01/03/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFR9C53BC******
Summary

MY 2011 BMW 550I SEDAN HAS HAD STEERING WHEEL GRINDING SENSATIONS AND LOUD NOISES WHEN I TURN THE WHEEL AT LOW SPEEDS. SOMETIMES THERE IS A "THUD" COMING FROM THE STEERING COMPONENT ALSO. BMW STATES THERE ARE NO FIXES FOR THIS AND THAT IT IS NOT A SAFETY ISSUE. THIS IS INDEED A SAFETY ISSUE SINCE THE STEERING WHEEL AND THE STEERING WHEEL AREA INDEED HAS A PROBLEM. THE SERVICE DEALERSHIPS IS STATING IT IS A VALVE BLOCK PROBLEM WHICH HAS A CURRENT BACKORDER OF 2 WEEKS. HOWEVER, PEOPLE WHO HAVE REPLACED THE VALVE BLOCK IS STILL HAVING THE SAME STEERING WHEEL PROBLEMS WITH THEIR VEHICLES. I HAVE INCLUDED A LINK TO A BMW FORUM THAT HAS ABOUT 1 IN 3 OWNERS EXPERIENCING THIS PROBLEM- HTTP://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=495019&PAGE=18 IF THERE IS A STEERING WHEEL FAILURE AT HIGHER SPEEDS, IT CAN POTENTIALLY LEAD TO HUGE CATASTROPHIES. *TR

01/04/2011
Components: STEERING
Incident Date: 01/02/2011
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C56BC******
Summary

BMW 2011 535I - VEHICLE PULLS TO RIGHT IMMEDIATELY AFTER LETTING HAND OF STEERING WHEEL. I PURCHASED THE VEHICLE ON 12/31/2011 NEW AND IT HAS BEEN IN THE SHOP SINCE 1/2/11. IT WAS RELEASED TO ME TODAY WITH THE PROBLEM NOT BEING FIXED. ISSUE IS A SAFETY ISSUE AS IT CAN PULL VEHICLE INTO LANE WITH OUT DRIVER TURNING WHEEL. *TR

01/03/2011
Components: STEERING
Incident Date: 12/02/2010
Crash: No
Fire: No
Summary

MY 2011 BMW 528I PULLED HARD TO THE RIGHT THE DAY I DROVE IT OFF THE DEALER'S LOT. THE CAR REMAINS IN THE DEALER'S SHOP. IT HAS HAD TWO WHEEL ALIGNMENTS AND A SOFTWARE DOWNLOAD. I HAVE DRIVEN IT AFTER THE WORK WAS PERFORMED AND IT CONTINUES TO WANT TO PULL RIGHT. THE VEHICLE HAS 375 MILES ON IT. *TR

12/28/2010
Components: STEERING
Incident Date: 10/31/2010
Crash: No
Fire: No
Vehicle Identification Number: WBAFR9C50BC******
Summary

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT STATED THAT SHORTLY AFTER PURCHASING THE VEHICLE AND DRIVING AT VARIOUS SPEEDS HE NOTICED THAT THE VEHICLE WOULD PULL TO THE RIGHT ABNORMALLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER IN WHICH THEY INSPECTED THE VEHICLE AND MADE REPAIRS BY PERFORMING AN ALIGNMENT AND OTHER UNKNOWN REPAIRS. THE FAILURE PERSISTED. IN ADDITION, THE STEERING WHEEL WAS EXHIBITING AN ABNORMAL GRINDING WHEN TURNING IN EITHER DIRECTION. HE THEN TOOK THE VEHICLE BACK INTO THE DEALER AND THEY REPLACED THE FRONT TORSION BAR BUT TO NO AVAIL. THE MANUFACTURER WAS CONTACTED AND THEY INFORMED THE CONTACT THAT IF HE WAS UNSATISFIED WITH THE VEHICLE THEN HE SHOULD TURN IT BACK IN TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 50.

12/23/2010
Components: SUSPENSION
Incident Date: 11/18/2010
Crash: No
Fire: No
Vehicle Identification Number: WBAFR9C56BC******
Summary

TL*THE CONTACT OWNS A 2011 BMW 550I. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A RATTLING NOISE COMING FROM THE PASSENGER SIDE FRONT END OF THE VEHICLE. THE STEERING WHEEL BEGAN TO VIBRATE. THE FAILURE OCCURRED WHENEVER ENCOUNTERING A SLIGHT IMPERFECTION IN THE ROAD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHERE THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FRONT END SUSPENSION FAILURE. THE TECHNICIAN TEST DROVE A SIMILAR MODEL YEAR VEHICLE WHICH EXHIBITED THE IDENTICAL FAILURE. THE VEHICLE WAS AT THE DEALER FOR A MONTH AND REMAINED THERE FOR FURTHER INVESTIGATION. THE FAILURE MILEAGE WAS 1,100.

12/06/2010
Components: STEERING
Incident Date: 11/06/2010
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C55BC******
Summary

VEHICLE RAN OFF OF RIGHT EDGE OF ROAD DUE TO STEERING PULLING TO THE RIGHT. RIGHT WHEELS/TIRES SUFFERED $2400 DAMAGE. TIRES/WHEELS REPLACE, ALIGNMENT DONE AND CAR STILL PULLS TO THE RIGHT. THIS IS A DEFECT FROM BMW - NUMEROUS US OWNERS ARE EXPERIENCING PROBLEMS WITH STEERING ON 2011 BMW 5 SERIES CARS (SEE OTHER NHTSA REPORTS). *TR

10/05/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 09/04/2010
Crash: No
Fire: No
Vehicle Identification Number: WBAFR1C55BC******
Summary

TL*THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD HESITATE WHENEVER HE ATTEMPTED TO SLOW DOWN OR IMMEDIATELY AFTER THE ACCELERATOR PEDAL WAS ENGAGED. THE DEALER WAS INFORMED ABOUT THE FAILURE AND STATED THAT IT WAS NORMAL; HOWEVER, SHIFTING INTO SPORT MODE WOULD PREVENT THE FAILURE FROM OCCURRING. THE FAILURE OCCURRED EVERY TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 1575.

09/30/2010
Components: EQUIPMENT
Incident Date: 06/01/2010
Crash: No
Fire: No
Vehicle Identification Number: WBADX7C51BE******
Summary

2011 BMW 335I CONVERTIBLE. NAVIGATION SYSTEM CONSTANTLY ALMOST ALWAYS TAKES YOU TO THE WRONG PLACE. THIS IS VERY DANGEROUS IN THAT IT CAN TAKE ME TO VERY DANGEROUS AND DEADLY PLACES. BMW SHOULD BE MADE TO MAKE THE NAVIGATION SYSTEM WORK ACCURATELY OR REPLACE THE SYSTEM WITH ONE THAT WORKS. IT FAILS TO FIND LOCATIONS WHICH ARE EVEN IN THEIR OWN PROVIDED "POINTS OF INTEREST"!!! THIS NAVIGATION SYSTEM IS TOO DANGEROUS FOR US TO USE. WE DON'T WANT TO RISK OUR LIVES IN MIAMI, FL AND ALL OTHER UNKNOWN PLACES WHICH YOU MAY ENTER INTO THE EQUIPMENT. AFTER ALL THAT IS WHAT THE NAVIGATION SYSTEM IS FOR - TO FIND PLACES YOU DON'T KNOW WHERE THEY ARE!! I HAVE CONTACTED MY MIAMI DEALER (SOUTH BMW MOTORS) AND IG BURTON BMW DEALER IN MILFORD, DE. IG BURTON SAID THEY FIXED IT BUT IT WAS NOT FIXED AND I NOTIFIED THEM IMMEDIATELY. NEITHER DEALER CARES ABOUT THIS PROBLEM, IT SEEMS. THANK YOU FOR MAKING BMW CORRECT THIS DANGEROUS SITUATION WITH THEIR EQUIPMENT. *TR

09/21/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 09/05/2010
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C58BC******
Summary

I TOOK DELIVERY OF A NEW 2011 535I ON 7/11/10. THE CAR WAS BUILT ON 6/1/10. ON 9/5/10 (ODOMETER READING LESS THAN 2000 MILES), I WAS DRIVING ON LOCAL STREETS AT APPROXIMATELY 30 MPH WHEN THE CAR REPORTED AN ENGINE MALFUNCTION ERROR AND THE CAR SHUTDOWN. I PUSHED THE GAS PEDAL AND THERE WAS NO RESPONSE AND STEERING LOCKED UP. THE CAR WAS PUSHED TO THE SIDE OF THE ROAD AND THEN TOWED TO THE BMW DEALERSHIP. INITIAL ANALYSIS FROM THE BMW DEALERSHIP WAS THAT THE ERROR RECORDED (FAULT STORED FOR VALVETRONIC SYSTEM. DEVIATION TOO GREAT. FREQUENCY 1 LOGISTICS 38.) DID NOT POINT TO A SPECIFIC COMPONENT FAILURE. THE ERROR DID INDICATE THAT A CERTAIN SOFTWARE LEVEL SHOULD BE LOADED IN THE CAR, BUT THE BMW DEALERSHIP SAID I ALREADY HAD THE CORRECT SOFTWARE LEVEL LOADED. THEY RELOADED THE SOFTWARE LEVEL ANYWAY. THE BMW DEALERSHIP KEPT THE CAR FOR A FEW DAYS OF TESTING AND DRIVING, BUT COULD NOT RECREATE THE PROBLEM. AFTER 3 DAYS, THE BMW DEALERSHIP SAID THAT THEY NOTICED THAT I ACTUALLY DID NOT ORIGINALLY HAVE THE LATEST SOFTWARE PATCH LEVEL INSTALLED IN MY CAR. SO, THE ONLY FIX PROVIDED BY BMW FOR MY ENGINE MALFUNCTION AND SHUTDOWN WAS LOADING A NEW SOFTWARE PATCH LEVEL (PROGRAM I LEVEL NEW F010-10-06-512), THE PREVIOUS SOFTWARE LEVEL LOADED IN MY CAR AT THE PLANT WAS PROGRAM I LEVEL PLANT F010-10-06-511. IT SHOULD BE NOTED, WHILE THE CAR WAS AT THE BMW DEALERSHIP, THEY DID INSTALL THE FIX FOR THE FUEL TANK SENSOR RECALL (BULLETIN 121410). BUT, THE FUEL TANK SENSOR PROBLEM WAS NOT RELATED TO THE ENGINE MALFUNCTION PROBLEM I EXPERIENCED, BECAUSE I HAD AN ACTUAL HALF TANK OF FUEL IN THE CAR AT THE TIME OF MY ENGINE FAILURE. *TR

09/14/2010
Components: STEERING,ELECTRICAL SYSTEM,EQUIPMENT
Incident Date: 08/19/2010
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C55BC******
Summary

I PURCHASED 2011 MODEL BMW 535I IN AUGUST 2010. THERE ARE 3 CIGARETTE LIGHTER POWER OUTLETS INSIDE THE CAR AND ELECTRICITY IS SUPPLYING ALL THE TIME REGARDLESS OF WHETHER VEHICLE IS BEING LOCKED OR NOT. IF I USE ACCESSORIES LIKE GPS, CHARGER, COFFER WARMER ETC. AND LEFT IN THE LOCKED VEHICLE UNDER SUMMER SUN COULD REALLY BE A FIRE HAZARD. I HAVE CONTACTED TO BMW CUSTOMER RELATIONS AND LOCAL SERVICE ASKING TO REWIRE TO STOP POWER SUPPLY WHILE ENGINE IS STOPPED OR/AND VEHICLE IS LOCKED BUT THEY REFUSED TO FIX THE PROBLEM. I HAVE ANOTHER COMPLAINT REGARDING THE STEERING LIKE OTHER OWNERS WHICH IS THAT VEHICLE IS PULLING TO THE RIGHT ALL THE TIME AT ALL SPEED. I'D LIKE TO REQUEST NHTSA TO ORDER BMW TO FIX THOSE PROBLEMS ASAP AS A RECALL! *TR

09/06/2010
Components: STEERING
Incident Date: 06/26/2010
Crash: No
Fire: No
Vehicle Identification Number: WBAFR9C59BC******
Summary

CAR PULLS TO THE RIGHT. DOES NOT STEER LINEAR. IT IS HARD TO DETERMINE WHERE THE CAR IS GOING WITH THIS PULL. IT DRIVES LIKE THIS ALL THE TIME. IT IS ESPECIALLY DIFFICULT IN WET WEATHER. IT HAS BEEN LIKE THIS SINCE I PURCHASED IT NEW. THE DEALER HAS TRIED ROTATING TIRES AND ROTATING STRUT TOWERS, BUT NO RESOLVE. THE DEALER TOLD ME IT'S A STEERING SOFTWARE PROBLEM IN WHICH THEY HAVE NO FIX FOR. *TR

09/02/2010
Components: FUEL SYSTEM, GASOLINE
Incident Date: 09/02/2010
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C58BC******
Summary

THE FIRST TIME IT HAPPENED, MY WIFE DROVE OUR 2011 BMW 535I TO WORK AND THE FUEL GAUGE WAS READING HALF TANK. IT'S ONLY APPROX. 20 MILES TO WORK ROUND TRIP TO OUR HOUSE BUT WHEN SHE CAME BACK HOME THE FUEL GAUGE WAS ALMOST EMPTY AND FLASHING WARNING LIGHT FUEL REFILL IS SHOWING. I DROVE THE CAR FOR THE PAST FEW DAYS AND I NOTICED THAT THE FUEL GAUGE INDICATOR SEEMED TO BE STAYING ALL THE TIME AT HALF TANK READING. I DROVE IT THIS MORNING TO OUR FAMILY PHYSICIAN AND TO THE MALL AND I STILL NOTICED THE FUEL GAUGE INDICATOR IS NOT MOVING AND WAS READING HALF TANK. WHEN I WENT TO THE LOCAL GROCERY STORE TO BUY BOTTLED WATER, I DECIDED TO LEAVE THE CAR IDLE AND THE ENGINE ON. WHEN I DROVE IT AGAIN, THAT'S WHEN I NOTICED THE FUEL GAUGE NEEDLE MOVED SLOWLY BUT STEADILY FROM HALF TANK READING TO ALMOST 1/4 TANK. THEN MY WIFE DROVE THE SAME VEHICLE AGAIN TO WORK WITH THE FUEL GAUGE READING 1/4 TANK. 10 MINUTES LATER SHE CALLED BACK BY PHONE BECAUSE FLASHING WARNING LIGHTS WAS SHOWING THAT THE CAR NEEDS TO REFUELED AND SHE SAID THE FUEL GAUGE IS READING ALMOST EMPTY. *TR

08/16/2010
Components: STEERING
Incident Date: 06/26/2010
Crash: No
Fire: No
Vehicle Identification Number: WBAFR9C54BC******
Summary

BRAND NEW 2011 BMW 550I, CAR PULLS HARD TO THE RIGHT, CAR IS DIFFICULT TO CONTROL AT HIGH SPEEDS, PROBLEM IS CONSTANT, CARS HONK AT ME SOMETIMES WHEN DRIVING NEXT TO ME BECAUSE THE CAR SWERVES BACK AND FORTH UNCONTROLLABLY. *TR

08/16/2010
Components: STEERING
Incident Date: 06/26/2010
Crash: No
Fire: No
Vehicle Identification Number: WBAFR9C54BC******
Summary

BRAND NEW 2011 BMW 550I, CAR PULLS HARD TO THE RIGHT, CAR IS DIFFICULT TO CONTROL AT HIGH SPEEDS, PROBLEM IS CONSTANT, CARS HONK AT ME SOMETIMES WHEN DRIVING NEXT TO ME BECAUSE THE CAR SWERVES BACK AND FORTH UNCONTROLLABLY. TOOK TO BMW AND THEY CONFIRMED PROBLEM BUT SAID THEY HAVE NO FIX. THEY TOLD ME TO KEEP DRIVING THE CAR UNTIL THEY FIGURE OUT HOW TO FIX IT. IT IS THE ONLY CAR I HAVE AND IS A DANGER TO THE ROAD! THIS CAR SHOULD NOT BE DRIVEN BUT BMW WILL NOT TAKE IT BACK SO I AM STUCK DRIVING THIS DANGEROUS CAR ON THE ROAD RISKING MY LIFE AND OTHERS AT BMW EXPENSE. *TR

08/13/2010
Components: STEERING
Incident Date: 08/07/2010
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C54BC******
Summary

2011 BMW 535I HAS A TENDENCY TO DRIFT TO THE RIGHT WHEN BEING DRIVEN. *TR

08/11/2010
Components: STEERING
Incident Date: 06/23/2010
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C56BC******
Summary

I PURCHASED MY 2011 BMW 535I ON 06/23/10. THE CAR HAD LESS THAN 1 MILE ON THE ODOMETER. AS I PULLED OFF THE DEALER?S LOT, I NOTICED THAT THE CAR HAD A HARD PULL TO THE RIGHT. THE SERVICE DEPARTMENT TOOK IT IN THE NEXT DAY TO FIX IT. THEIR EQUIPMENT SHOWED THAT THE VEHICLE WAS WITHIN ALIGNMENT SPECIFICATIONS, BUT WENT AHEAD AND DID AN ALIGNMENT ANYWAY (ACTUALLY 4 OF THEM) IN AN EFFORT TO RESOLVE THE PROBLEM. THEY ATTEMPTED ANOTHER SOLUTIONS (TIRE SWAPS, ETC.), BUT THEY WERE UNABLE TO FIX THE PROBLEM. THE CONTACTED BMW NORTH AMERICA AND SPOKE WITH TECHNICAL REPRESENTATIVES THERE WHO CONFIRMED THAT THE PROBLEM WAS A KNOWN ISSUE WITH THE ELECTRIC STEERING THAT WAS NEW TO THIS MODEL BUT THAT THEY HAD "NO FIX AT THIS TIME". I MET WITH A REGIONAL BMW TECH REP AT MY DEALERSHIP ALMOST A MONTH LATER. HE TOLD ME BMW WAS WORKING FEVERISHLY TO GET THE PROBLEM RESOLVED - THAT THEY CONSIDERED IT A SAFETY ISSUE AND A NUMBER ONE PRIORITY. AT THE TIME, IT WAS BELIEVED THAT A SOFTWARE FIX WOULD BE READY IN 10-14 DAYS. IT'S ALMOST BEEN A MONTH NOW. I CAN TELL YOU, IT IS SCARY TO DRIVE THIS CAR. JUST FROM DOING SOME READING AND EXCHANGING INFORMATION IN BMW OWNER FORUMS, THERE ARE A MULTITUDE OF THESE CARS OUT THERE WITH THIS PROBLEM. BMW ISN'T TALKING DIRECT TO THE CONSUMERS ABOUT THIS OR PUTTING OUT ANY INFORMATION AT ALL. I JUST WANT IT FIXED AND SAFE - IT'S BEEN ALMOST 3 MONTHS SINCE THE CAR WAS DELIVERED TO ME AND RELEASED FOR SALE TO THE NORTH AMERICAN MARKET. *TR

08/11/2010
Components: STEERING
Incident Date: 07/16/2010
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C5XBC******
Summary

TL*THE CONTACT OWNS A 2011 BMW 535I. WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE BEGAN PULLING TO THE RIGHT. HE STATED THAT HE HAD TO STEER TO THE LEFT IN ORDER TO KEEP THE VEHICLE STRAIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THEY WERE AWARE OF THE PROBLEM. THE DEALER ALSO ADVISED HIM THAT THE MANUFACTURER TOLD THEM THAT IT WAS NOT A ALIGNMENT PROBLEM OR A TIRE PROBLEM BUT A SOFTWARE PROBLEM. THE DEALER STATED THAT THERE WAS NOTHING THEY COULD DO UNTIL THE MANUFACTURER WAS ABLE TO FIND A REMEDY FOR THE FAILURE. THE FAILURE WAS CONSTANT. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 700.

08/10/2010
Components: STEERING
Incident Date: 07/10/2010
Crash: No
Fire: No
Vehicle Identification Number: WBAFR1C51BC******
Summary

EVER SINCE I'VE OWNED THIS VEHICLE, I NOTICED IT PULLS TO THE RIGHT. IT CONSTANTLY PULLS TO THE RIGHT AND THE DEALER HAS NO FIX YET. *TR

07/29/2010
Components: FUEL SYSTEM, OTHER
Incident Date: 07/26/2010
Crash: No
Fire: No
Vehicle Identification Number: WBAFR7C5XBC******
Summary

I BOUGHT A 2011 BMW 535I 3 WEEKS AGO. UPON DRIVING ON LOCAL STREETS, THE CAR STOPPED ABRUPTLY FROM 30MPH TO 0MPH. MY CAR HAS UNDER 2000 MILES ON IT. STUCK IN THE MIDDLE OF AN INTERSECTION, WITH "FUEL PUMP MALFUNCTION", AND "ENGINE MALFUNCTION" ON THE ONBOARD DASH. I HIT MY HEAD ON THE STEERING WHEEL WHEN THIS OCCURRED. I WAS ALSO CARRYING A 5 GALLON SQUARE CONTAINER OF WATER THAT WAS CAPPED AND SEALED IN THE TRUNK. DURING THE ABRUPT STOP OF THE CAR, ABOUT 1/2 A GALLON OF WATER SPILLED INTO THE TRUNK. AFTER BEING TOWED TO SHELLY BMW AND TALKING TO THEM THE NEXT DAY, THEY SAID IT WAS MY FAULT AND THAT THE WATER SHORTED OUT THE COMPONENTS IN THE TRUNK. #1. THE WATER SPILLED INTO THE TRUNK AFTER THE CAR ABRUPTLY STOPPED. #2. I WAS ALMOST REAR-ENDED BY THE CARS BEHIND ME WHEN THE CAR WENT FROM 30MPH TO 0MPH. THE CAR DID NOT STALL AND SLOWLY COME TO A STOP....IT BASICALLY LOCKED UP AND STOPPED....CAUSING ME TO HIT MY HEAD ON THE STEERING WHEEL. SHELLY BMW IS NOW TELLING ME THAT I HAVE TO PAY $2600 TO REPAIR/REPLACE THE MODULES THAT ARE DAMAGED. #3. THIS INCIDENT OCCURRED ON JULY 26, 2010. #4. IRVINE POLICE DEPARTMENT WAS DISPATCHED TO THE SITE TO MAKE SURE THAT I WAS NOT HIT FROM OTHER CARS AS I SAT IN THE MIDDLE OF AN INTERSECTION FOR 1.5 HOURS WAITING FOR A TOW TRUCK. I AM CONSIDERING SEEKING LEGAL ADVICE. THIS ISSUE IS ALSO FILED WITH BMW NORTH AMERICA IN WHICH I AM STILL WAITING FOR THEM TO CONTACT ME. *TR

4 Recalls

for 2011 BMW 535I
10/04/2014
CAMPAIGN NUMBER: 14V176000
ENGINE AND ENGINE COOLING:ENGINE
If the bolts loosen or break the engine may have reduced power or stall. An engine stall increases the risk of a crash.
Campaign Number: 14V176000
Manufacture: BMW of North America, LLC
Components: ENGINE AND ENGINE COOLING:ENGINE
Summary

BMW of North America, LLC (BMW) is recalling certain model year 2010-2011 128i Coupe, 128i Convertible, 328i Sedan, 328i xDrive Sedan, 328i Coupe, 328i Convertible, 328i Sports Wagon and Z4 sDrive 30i, 2011-2012 135i Coupe, 135i Convertible, 335i Sedan, X5 xDrive 35i, and X6 xDrive 35i, 2011 335i xDrive Sedan, 335i Coupe, 335i Convertible, 528i Sedan, 535i Sedan, 535i xDrive Sedan, X3 xDrive 28i, and X3 xDrive 35i, 2010 X3 xDrive 30i, and X5 xDrive 30i, 2012 640i Coupe, and 640i Convertible and 2010-2012 535i Gran Turismo vehicles. In the affected vehicles, the bolts that secure the housing for the variable camshaft timing adjustment (VANOS) unit can loosen over time and may possibly break.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

17/10/2016
CAMPAIGN NUMBER: 16V746000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The loose wires may cause the connector to melt, resulting in a fuel leak. Additionally, the fuel pump may stop working, possibly causing an engine stall and increase the risk of a crash.
Campaign Number: 16V746000
Manufacture: BMW of North America, LLC
Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary

BMW of North America, LLC (BMW) is recalling certain model year 2007-2011 BMW X5 3.0si, X5 4.8i, X5 M, X5 xDrive30i, X5 xDrive35i, X5 xDrive48i and X5 xDrive50i, 2008-2011 X6 x Drive35i, X6 xDrive50i and X6 M, 2010-2011 X6 ActiveHybrid, 535i xDrive Gran Turismo, 535i Gran Turismo, 550i xDrive Gran Turismo and 550i Gran Turismo, 2011-2012 528i, 535i, 535i xDrive, 550i and 550i xDrive and 2012 535i ActiveHybrid, 640i Convertible, 650i Convertible, 650i xDrive Convertible, 650i Coupe and 650i Coupe xDrive vehicles. The affected vehicles have in-tank fuel pumps that may have insufficiently crimped wire contacts.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

17/11/2016
CAMPAIGN NUMBER: 16V832000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Depending on the severity of the crash, inadequate activation of the driver and/or passenger air bags, safety belt pre-tensioners and active head restraints may increase the risk of injury.
Campaign Number: 16V832000
Manufacture: BMW of North America, LLC
Components: AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Summary

BMW of North America, LLC (BMW) is recalling certain model year 2011 BMW 528i, 528xi, 535i, 535xi, 550i and 550xi vehicles manufactured March 1, 2010, through August 31, 2011. The affected vehicles may have received a replacement Sensor Cluster Unit (SCU) during a service visit. These SCUs have an acceleration sensor that may have been incorrectly programmed and, as a result, the SCU may not accurately determine if activation and deployment of the air bags, safety belt pre-tensioners and head restraints is necessary in the event of a crash.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

02/02/2017
CAMPAIGN NUMBER: 17V067000
POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
If the CV joint breaks, the vehicle may have a loss of propulsion, increasing the risk of a crash.
Campaign Number: 17V067000
Manufacture: BMW of North America, LLC
Components: POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
Summary

BMW of North America, LLC (BMW) is recalling certain 2011-2012 135i Coupe, 1 Series M Coupe and 135i Convertible vehicles, 2011 Z4 sDrive 35i, 335i, 335d, 335i Coupe, 335is Coupe, 335i Convertible, 335is Convertible, 535i, 535i xDrive, 535i Gran Turismo and 550i xDrive Gran Turismo vehicles and 2012 740i and 740Li vehicles. The rear driveshaft constant velocity (CV) joint on the affected vehicles may fatigue and break.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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