2011 BMW 550 I Xdrive 4 DR 4WD

light assembly has became compromised with moisture , casued a total light failure ! repair cost is $4000.00

BMW SAID THEY REPLACED THE STEM SEAL OR VALVE SEAL AROUND 50K MILES I GOT THE CAR AROUND 69K MILE AND AFTER IT HIT 90K MILE I STARTED TO SEE SOME SMOKE I REALLY DIDNT PAY ATTENTION UNTIL ONE DAY I WAS COIMING OUT OF MY HOUSE THEN THAT'S WHEN I SEEN THE BLUISH SMOKE I CALLED BMW AND SAID IF THE SHOP THAT DID THE WORK REALLY REPLACED THE SEAL CAUSE IF THEY DID AND FOR IT TO SMOKE AGAIN THE CAR HAS NOW 143K MILES AND I CAN'T SMOG IT CAUSE OF THE SMOKE IT WON'T PASS SMOG CHECK HERE IN CALIFORNIA

DOOR OPENING DEFECT. THE DRIVER SIDE DOOR WOULD LOCK AND NOT OPEN FROM INSIDE AND OUTSIDE POSING A SERIOUS SAFETY HAZARD AS ONE CANNOT GET OUT OF VEHICLE IN EMERGENCY. THIS IS NOTED WHEN VEHICLE IS IN STATIONARY OR PARKED POSITION.

THE CAR JUST DON'T GO THE SPEED IS SUPPOSED TO I CAN'T GO IN HIGHWAY BECAUSE THE CAR DON'T GO THAT FAST AND THAT IS NOT SAFE FOR ME AND MY FAMILY I SPENT A LOT OF MONEY TRYING TO FIX IT BUT THE PROBLEM ALWAYS COME BACK

COMES UP DAYS DRIVER RESTRAINT MALFUNTION

I AM HAVING OIL COME FROM MY OIL PAN WHICH I LATER FOUND OUT THAT IT COULD POSSIBLY BE COMING FROM MY OIL PAN GASKET WHICH SOME PEOPLE HAVE TOLD ME THERE WERE RECALLS ON THIS PARTICULAR PROBLEM

THIS CAR HAVE BEEN N GREAT MAINTENANCE ALWAYS, AND SUDDENLY STARTED TO THROW WHITE SMOKE AS CRAZY... (75K MILES ONLY) I DID MY SEARCH AND TURNS OUT THAT IS A BIG PROBLEM THAT MANY BMW V8 ENGINE THAT THEY HAVE .... BIG HEADACHE TO SEE THIS KIND OF LUXURY CAR SMOKING LIKE THAT

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE SERVICED. THE CONTACT WAS INFORMED THAT THE AUXILIARY WATER PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THERE WAS A RECALL FOR SIMILAR VEHICLES HOWEVER, THE VIN SHOWED NO OPEN RECALLS. FIELDS BMW LAKELAND (4285 LAKELAND PARK DR, LAKELAND, FL 33809) WAS CONTACTED AND CONFIRMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA.GOV WEBSITE. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000.

I OWN MY BMW 550I GRAN TURISMO SEDAN 2011 F10(N63). THERE IS A RECALL ON MY EXACT MODEL. NHTSA NUMBER: 18V248000/ ENGINE AND ENGINE COOLING. I AM HAVING THE SAME EXACT ISSUES THAT THE RECALL SHOWS. I HAVE PROOF OF DOCUMENTS SHOWING MY WATER PUMP FAILING, GETTING SERVICE WATER PUMP AND ALTERNATOR REPAIR. AUGUST 24, 2019 SHOWS SMALL EVAPORATIONS LEAK, CYLINDER MISFIRES AND HAS BAD HEAD GASKET. WATER PUMP FAILURE CAUSED MY ENGINE TO OVER HEAT AND BAD HEAD GASKETS.I ALSO HAD SIMILAR PROBLEM AS OTHER CUSTOMERS WITH THE TURBO COOLANT HOSES, MY HOSES CRACKED LIKE GLASS, EJECTING COOLANT ALL OVER THE ENGINE AND ALTERNATOR, WHICH CAUSED SMOKE REALLY BAD ALMOST LEADING TO AN CAR CRASH BECAUSE I COULDN'T SEE ON THE HIGHWAY, WHEN I PULLED OVER ON THE SIDE OF THE ROAD THE ALTERNATOR WAS BURNING UP. I HAVE CONTACTED MANUFACTURER BMW OF NORTH AMERICA AND MY VIN NUMBER IS NOT ON THE RECALL LIST AND I HAVE THE SAME EXACT ENGINE THAT IS RECALLED(N63/F10) I AM NEEDING MY CAR ADDED TO THE RECALL LIST, THIS MISTAKE NEARLY COST ME AND MY FAMILY LIFE. APRIL 12TH, THE CAR WAS IN MOTION, IN KANSAS CITY,MO ON THE HIGHWAY 435, BIG CLOUDS OF WHITE SMOKE, ENGINE LOSS POWER, CAUSING A CAR TO ALMOST CRASH INTO THE REAR OF THE CAR. *TR

I OWN MY BMW 550I GRAN TURISMO SEDAN 2011 F10(N63). THERE IS A RECALL ON MY EXACT MODEL. NHTSA NUMBER: 18V248000/ ENGINE AND ENGINE COOLING. I AM HAVING THE SAME EXACT ISSUES THAT THE RECALL SHOWS. I HAVE PROOF OF DOCUMENTS SHOWING MY WATER PUMP FAILING, GETTING SERVICE WATER PUMP AND ALTERNATOR REPAIR. AUGUST 24, 2019 SHOWS SMALL EVAPORATIONS LEAK, CYLINDER MISFIRES AND HAS BAD HEAD GASKET. WATER PUMP FAILURE CAUSED MY ENGINE TO OVER HEAT AND BAD HEAD GASKETS.I ALSO HAD SIMILAR PROBLEM AS OTHER CUSTOMERS WITH THE TURBO COOLANT HOSES, MY HOSES CRACKED LIKE GLASS, EJECTING COOLANT ALL OVER THE ENGINE AND ALTERNATOR, WHICH CAUSED SMOKE REALLY BAD ALMOST LEADING TO AN CAR CRASH BECAUSE I COULDN'T SEE ON THE HIGHWAY, WHEN I PULLED OVER ON THE SIDE OF THE ROAD THE ALTERNATOR WAS BURNING UP. I HAVE CONTACTED MANUFACTURER BMW OF NORTH AMERICA AND MY VIN NUMBER IS NOT ON THE RECALL LIST AND I HAVE THE SAME EXACT ENGINE THAT IS RECALLED(N63/F10) I AM NEEDING MY CAR ADDED TO THE RECALL LIST, THIS MISTAKE NEARLY COST ME AND MY FAMILY LIFE. APRIL 12TH, THE CAR WAS IN MOTION, IN KANSAS CITY,MO ON THE HIGHWAY 435, BIG CLOUDS OF WHITE SMOKE, ENGINE LOSS POWER, CAUSING A CAR TO ALMOST CRASH INTO THE REAR OF THE CAR. I AM NOW LOCATED IN KANSAS CITY, MO. I CAN BE CONTACTED BY EMAIL: [XXX] OR CELL: [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

BOTH OF MY LOCK ACTUATORS DRIVER AND PASSENGER FAILED AT THE SAME TIME. THIS IS A SAFETY CONCERN. ALSO THIS IS A COMMON ISSUE WHEN BMW!

ENGINE INFORMATION CENTER SAYS TO ADD OIL, IN BETWEEN OIL CHANGES, NUMEROUS TIMES. CAR SHUT DOWN ON ROAD AND WAS TAKEN TO A DEALER. DEALER SAYS THE ENGINE HAS SEIZED. SINCE THE VEHICLE IS JUST OVER THE WARRANTY BY MILES, PAX 500 MILES, I WAS TOLD THAT I WOULD BE RESPONSIBLE FOR THE REPAIRS. THE CAR ONLY HAS JUST OVER 50K MILES. IT WAS PURCHASED WITH 40K MILES ON IT BUT WAS PURCHASED FROM A DEALER NOT BMW. IS THERE ANYTHING THAT CAN BE DONE?

THIS CAR HAS BEEN IN THE SHOP MANY TIMES SINCE I PURCHASED IT IN 2014. FIRST, IT WAS UNKNOWN ISSUES THAT RESULTED IN THE INJECTORS, SPARK PLUGS, AND BATTERY BEING REPLACED. THAT DID NOT FIX THE PROBLEM AND IT WENT BACK TO THEM SEVERAL MORE TIMES BEFORE THEY EVENTUALLY BROUGHT AN ENGINEER IN THAT DETERMINED THAT IT WAS A STRETCHED TIMING CHAIN. THIS RESULTED IN A NEW TIMING CHAIN AND ALL PARTS ASSOCIATED AT 60,000 MILES. SINCE THEN WE HAVE HAD RECALL WORK A COUPLE OF TIMES. WE HAVE HAD TO HAVE TURBO COOLANT LINES REPLACED AND WE HAD TO HAVE A NEW WATER PUMP PUT IN AT 80,000 MILES BECAUSE OURS APPARENTLY FELL APART. THE CAR NEEDS A QUART OF OIL EVERY 500-700 MILES (THIS HAS BEEN AN ISSUE SINCE THE BEGINNING BUT IT HAS PROGRESSIVELY GOTTEN WORSE) AND THE NEWEST PROBLEM IS THAT IT THREW A DRIVETRAIN MALFUNCTION ERROR DRIVING UP A HILL. THIS ERROR IS RELATED TO A COMPLETE LACK OF COMPRESSION IN CYLINDER 3. THE CAR HAS 125,000 MILES. THIS CAR SHOULD HAVE BEEN BOUGHT BACK AS A LEMON BUT BMW ALWAYS HAS SOME EXCUSE.

ON JULY 19, 2019, I DROVE MY CAR 2.5 MILES FROM MY OFFICE AND PARKED THE CAR AT MY RESIDENCE. THE CAR WAS PARKED OVERNIGHT AND NEXT DAY THE CAR FAILED TO START. WHEN THE HOOD WAS OPEN THE ENGINE WAS ON FIRE OVERNIGHT WHILE THE CAR WAS PARKED, LUCKY THE FIRE WAS SELF CONTAINED AND DID NOT SPREAD TO NEARBY HOMES. I CONTACTED MR. MIKE DISCEPOLO WITH BMW NORTH AMERICA AND AFTER 30 DAYS OF INVESTIGATION HE TOLD ME THAT THE FIRE WAS BECAUSE I FAILED TO MAINTAIN MY CAR, I SEARCHED THE NET AND HIS ANSWER WAS CONSISTENT WITH ANSWERS TO OTHER BMW CARS THAT START FIRE WHILE PARKED. ABC NIGHTLINE AND OTHER TV STATIONS INVESTIGATED PARKED BMW CARS FIRE AND BMW DENY THE PROBLEM. SEE ATTACHED HTTPS://WWW.YOUTUBE.COM/WATCH?V=US56C7YQAYY HTTPS://WWW.10NEWS.COM/NEWS/TEAM-10/SAN-DIEGO-BMW-OWNERS-SAY-THEIR-USED-BMWS-SUDDENLY-CAUGHT-FIRE HTTPS://ABC7CHICAGO.COM/AUTOMOTIVE/BMW-CAR-FIRES-MORE-FIRES-REPORTED-IN-PARKED-CARS-WHILE-ENGINES-OFF/5121834/

SINCE JAN 2014 THE FUEL INJECTORS FAILED AND REPLACED 2 TIMES AND THE VEH IS CURRENTLY AT THE POSITION OF CRTIZ BMW DEALERSHIP IN GA SINCE FEB 12/2015 TO REPLACE THE FUEL INJECTORS FOR THE 3RD TIME AND ALSO TO REPAIR THE SEAT BELT MALF ON THE FRONT PASSENGER SIDE THAT WERE FAILED TO WORK SINCE FEB OF 2014. ON FEB OF 2014 I HAVE REACHED OUT TO CRITZ BMW SERVICE DEPARTMENT AND EXPLAINED THE ISSUE TO [XXX] AND ALSO CONTACTED BMW IN JUNE OF 2014 TO CUST CARE INDIVIDUALS AND [XXX], [XXX]THE CUSTOMER RELATION MGR MANY TIMES FROM OVER 6 MONTHS ABOUT THE SEAT BELT MALF SAFETY ISSUE SINCE THEN TO HAVE THIS ISSUE FIXED BUT I WAS TOLD THAT BMW COULDN'T DUPLICATE OR REPAIR THE SEAT BELT. 3 PASSENGERS INCLUDING MY WIFE WERE AT RISK AND SAW THE LIGHT FOR SEAT BELT MALF WARNING LIGHT TURNED ON IN THIS VEH WHILE SETTING ON THE FRONT PASSENGER SEAT AND I ALSO HAVE PHOTOS DATED SINCE FEB 2014. THE WARNING INDICATED THAT THE AIR BAG WON'T DEPLOY IN CASE OF ANY ACCIDENT AND I HAD TO STOP THE VEH WHILE DRIVING ON THE HIGHWAY FOR THE PASSENGER'S SAFETY AND I ALSO CONTACTED BMW EMERGENCY ASSISTANCE AND I WAS TOLD TO TAKE THE VEHICLE TO THE DEALERSHIP FOR INSPECTIONS. [XXX] AT CRITZ BMW MENTIONED THAT THE SERVICE DEPT AND BMW ARE AWARE OF THE ISSUE WITH THE SEAT BELT AND THAT THEY ARE IN CONTACT TO REPLACE THE SEAT MAT ON THE PASSENGER SIDE AND THAT THERE IS AN ISSUE WITH THE SENSOR. I WAS OFFERED BY BMW TO TRADE THIS VEHICLE AND I TOLD [XXX] THAT I WILL NOT TRADE THIS VEHICLE UNTIL ITS FIXED SINCE I DON'T WANT TO PUT SOMEONE'S LIFE IN DANGER DUE TO THE SEAT BELT ISSUE THAT BMW COULDN'T FIX AND I TOLD THEM THAT THEY CAN SIMPLY REPURCHASE, REPLACE OR REPAIR THIS VEHICLE. ON MARCH 12/2015 [XXX] TOLD ME OVER THE PHONE THAT THE BMW COULDN'T DUPLICATE OR REPAIR THE SEAT BELT MALFUNCTION ON THE PASSENGER SIDE SEAT. I TOLD [XXX] OVER THE PHONE THAT I WILL NOT RISK THE LIFE OF MY WIFE OR ANY OTHER PERSON DRIVING THIS VEHICLE. BMW SIMPLY TOLD ME THAT THEY COULDN'T DO ANYTHING ELSE ABOUT IT AND THAT THEY WILL BE CLOSING MY CASE. I WAS TOLD BY BMW TO PICK UP MY VEHICLE FROM THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

DOOR LOCK ACTUATOR FAILS CAUSING DEADLOCK. THE DRIVER AND/OR PASSENGER/S ARE LOCKED IN THE VEHICLE WITH OUT AN EXPEDITIOUS PATH OF EXIT.

IT'S A USED CAR AND I'M TRYING TO SEE WHAT'S WRONG WITH IT

TL* THE CONTACT OWNS A 2011 BMW 5-SERIES. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL MALFUNCTION IN WHICH THE VENT CONTROLS FAILED TO FUNCTION FOR THE AIR CONDITIONER AND HEATER. DUE TO THE EXTREME TEMPERATURES, THE VEHICLE WAS UNABLE TO BE DRIVEN. BMW OF WILMINGTON (4920 NEW CENTRE DR, WILMINGTON, NC 28403, (910) 392-2700) STATED THAT THE BLOWER MOTOR MAY NEED TO BE REPLACED AND WAS TO CONTACT THE MANUFACTURER. AN INDEPENDENT MECHANIC TESTED AND DIAGNOSED THE VEHICLE, BUT THE DETAILS WERE UNKNOWN. VOLVO CARS NEW BERN (3405 DOCTOR M.L.K. JR BLVD, NEW BERN, NC 28562, (252) 638-6161) DIAGNOSED THAT THE BLOWER MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. *JS

I RECEIVED A CARD IN THE MAIL FROM BMW OF NORTH AMERICA INFORMING ME THAT THERE WAS A RECALL ON THE FUEL PUMP OF MY 2011 BMW 550I. WHEN WE CALLED THE DEALERSHIP IN AMARILLO TEXAS, AUTOPLEX BMW, WE WERE TOLD BY THE SERVICE MANAGER [XXX] THAT WE ARE WELCOME TO BUY NEW CARS FROM THEM BUT THEY WILL NO LONGER HONER WARRANTY OR RECALL WORK FOR ANYONE WITH THE LAST NAME [XXX] OR WHO IS RELATED TO OR AFFILIATED WITH [XXX] IS THERE ANY ASSISTANCE YOU CAN GIVE WITH THIS MATTER? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *TR

WHILE DRIVING WITH AC ON SMOKE STARTED COMING HEAVILY FOR THE INTERIOR AC VENTS. A VERY TOXIC SMOKE, WITH ELECTRICAL SMELL. I NOTICED THE BMW 3 SERIES HAS A RECALL ON ELECTRICAL BLOWER PROBLEM. I THINK MY CAR HAS THE SAME ISSUE.

THE ENGINE STOP WORKING FOR NO APPARENT REASON, OIL OK MAINTENANCE OK, DEALER SAID ENGINE WAS NO GOOD AND NEED TO BE REPLACED. NO EXPLANATION GIVEN!!

DURING DRIVING ON THE STREET, I STARTED TO SMELL LIKE TOXIC BURNING LIKE RUBBER AND/OR ANTIFREEZE BURNING AND WHEN I STOP AT HOME I COULD SEE LITTLE STEAM COMING FROM THE HOOD AREA AND ALSO OIL LEAK AT THE BOTTOM OF THE ENGINE-TRANSMISSION REGION. I STOPPED DRIVING THE CAR NOW.

WHILE MAKE TURNS WHILE DRIVING THE VEHICLE AXEL MAKES POPPING NOISE AND STEERING WHEEL JERKS VIOLENTLY. TOOK TO SHOP THEY SAID NOTHING FOUND WRONG WITH CAR. CV AXEL REPLACED ON BOTH SIDES PROBLEM STILL PERSISTS.ALSO NOT EVEN 10K MILES THE CAR WENT THRU 2 BELT TENSIONER CAUSING THE DRIVE BELT TO SNAP/TEAR.

THIS VEHICLE WHEN BEING USED HAS EXCESSIVE CONSUMPTION OF OIL AND OIL LEAKS. THIS PROBLEM CAUSE THE ENGINE, ENGINE TURBOS, VALVE STEMS AND SEALS AND OIL PAN SEALS TO GO BAD PRIOR TO NORMAL VEHICLE ENGINE/PART LIFE. THERE IS CURRENTLY A SETTLED CLASS ACTION LAWSUIT THAT REPLACES THE ENGINE AT A PERCENTAGE BASED ON MILES ON CAR AT TIME OF BAD ENGINE TEST. BUT I BELIEVE THIS IS ALSO A POSSIBLE SAFETY ISSUE AND SHOULD BE TREAT MORE LIKE A RECALL NOT A SUIT. YOU CAN VIEW MORE INFORMATION REGARDING THIS SUIT AT HTTPS://BANGCLASSSETTLEMENT.COM

THIS VEHICLE HAS HAD MULTIPLE RECALLS. THE LATEST ONE WAS CAMPAIGN NO. 18V-248. BMW HAS YET TO DO ANYTHING FOR MY VEHICLE, EVEN AFTER IT BURNT ITSELF TO THE GROUND AND A PORTION OF MY HOME. THEY DID NOT ADD ANY EXPLANATION OR ATTEMPT TO INVESTIGATE THIS SITUATION. IT IS STILL UNDEFINED HOW THIS VEHICLE LIT ITSELF ON FIRE AS IT WAS PARKED AND TURNED OFF SITTING IN MY GARAGE, AFTER JUST BEING DRIVEN 5-10 MINUTES BEFORE THE FIRE STARTED.

ENGINE OVERHEATING,BURNING A LOT OF OIL,ALSO HAVING ISSUES WITH THE SPARK PLUG AND COILS,HAVING MISFIRES FOR THE ENGINE COMPARTMENT HEAT EXPANDING GASKETS ALLOWING OIL TO REACH SPARK PLUGS LOOSING POWERTRAIN WHILE DRIVING CAUSING CAR TO SLOW DOWN,THIS IS THE FOURTH TIME IN THE LAST 2 YEARS THAT WE HAVE THIS ISSUE,ALSO HAVING ISSUES WITH WATER COMING INTO THE RIGHT SIDE BACK SEAT UNABLE TO PINPOINT THE PLACE WHERE WATER IS COMING IN FROM.

VEHICLE STATIONARY FOR OVER 3 HOURS, PARKED IN A PARKING LOT (WORK LOCATION) AND BURST INTO FLAMES UNDER THE ENGINE COMPARTMENT. 8-22-18; 12:30 PM. BEAVERTON, OREGON FIRE DEPARTMENT RESPONDED AND PUT FIRE OUT. SEE FIRE DEPARTMENT REPORT

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT STATED THAT THE OIL AND DRIVE TRAIN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VALLEY AUTO WORLD BMW (3822 SYCAMORE DAIRY RD, FAYETTEVILLE, NC 28303, 910-864-0000) WHERE IT WAS DIAGNOSED THAT A NEW IGNITION COIL, INLET HOSE, AND RETURN HOSE WERE NEEDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD CALL THE CONTACT BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

TL* THE CONTACT OWNS A 2011 BMW 550I. WHEN THE VEHICLE WAS STARTED, THE "ADD COOLANT" WARNING INDICATOR ILLUMINATED. THE CONTACT ADDED COOLANT, BUT THE INDICATOR ILLUMINATED AGAIN APPROXIMATELY 30 DAYS LATER. AN UNKNOWN DEALER WAS CONTACTED VIA PHONE AND AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 99,247.

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BMW OF ANNAPOLIS, 31 OLD MILL BOTTOM RD, ANNAPOLIS, MD 21409, (410) 349-9312) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER (GLOBAL IMPORTS BMW, 500 INTERSTATE N PKWY, ATLANTA, GA 30339, (800) 294-1853) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND THE MANUFACTURER INDICATED THAT THERE WAS NO RECALL TO PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2011 BMW 550I. WHILE DRIVING UNKNOWN SPEEDS, A FUEL ODOR WAS DETECTED IN THE REAR OF THE VEHICLE AS WELL AS SMOKE IN THE FRONT OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO CRITZ BMW SAVANNAH (7009 ABERCORN ST, SAVANNAH, GA 31406) WHERE IT WAS AGAIN DIAGNOSED WITH A FUEL PUMP FAILURE. THE VEHICLE WAS REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 120,000.

A FEW DAYS BACK MY STEERING WHEEL STARTED MAKING A SQUEAKY NOISE LIKE ONE OF THE RUBBERS HAVE GONE BAD IN THE STEERING COLUMN. MY CAR HAS APPROXIMATELY 55K MILES ON IT AND IS MAJORLY GARAGE KEPT. I RESEARCHED ONLINE AND THERE ARE NUMEROUS COMPLAINS OF THE SAME ISSUE. YOU CAN SEE AN EXAMPLE AT: HTTP://F30.BIMMERPOST.COM/FORUMS/SHOWTHREAD.PHP?T=838504 YOU CAN HEAR THE SQUEAK IF THE CAR IS DRIVING OR IS STATIC.

MY AC FAN MOTOR HAS STARTED TO MAKE A WEIRD NOISE WHEN YOU LIFT THE FOOT FROM THE ACCELERATOR. THIS HAPPENS EVEN WHEN THE CAR IS STATIONARY

REGARDING: N63 FUEL PUMP FAILURE ON 2011 BMW 550I GT VIN # [XXX] DEAR NHTSA RECENTLY I HAD A SERIOUS ISSUE RELATING TO THE FUEL DELIVERY SYSTEM ON MY 2011 BMW 550I GT. I WAS ACCELERATING ON A BUSY FREEWAY RAMP WITH MY TWO YOUNG SONS ABOARD, AND MY CAR WENT INTO LIMP MODE. THIS PUT US IN A PRECARIOUS SITUATION WHEN AT THE MOMENT I NEEDED BRISK ACCELERATION, MY CAR WAS UNABLE TO ACHIEVE EVEN 40MPH. IT ALMOST CAUSED ME TO HAVE AN ACCIDENT. I HAD NO CHOICE BUT TO GET THIS ISSUE SERVICED AT BMW OF SAN FRANCISCO SINCE THIS IS MY DAILY DRIVER. WHEN ALL WAS SAID AND DONE THE BILL CAME TO A LITTLE OVER $2100 WHICH INCLUDED ABOUT $450 IN DIAGNOSTICS. NOW THAT THE DUST HAS HAD A CHANCE TO SETTLE, I'D LIKE SOME RECOMPENSE ON THE FOLLOWING ISSUES. 'THE HIGH-PRESSURE FUEL PUMP FAILURE IS SAFETY RELATED AND SHOULD BE COVERED UNDER THE SAME WARRANTY AS THE LOW-PRESSURE FUEL PUMP WHICH CARRIES AN EXTENDED 10-YEAR WARRANTY ON THESE CARS AND, WHICH ALSO HAS A TENDENCY TO FAIL AT INOPPORTUNE MOMENTS 'IN CLOSING, THIS CAR WAS ALWAYS SERVICED AT THE DEALER, AND WENT THROUGH THE CUSTOMER CARE PROGRAM A COUPLE OF YEARS AGO. I FEEL THAT BMW SHOULD ALSO COVER THESE FUEL PUMPS AS PART OF THIS PROGRAM AND I'M ASKING FOR YOU TO REFUND THE COST OF THIS SERVICE. 'PLEASE REGISTER MY COMPLAINT, IF ENOUGH PEOPLE EXPERIENCE THIS ISSUE AND REGISTER EACH INCIDENT, BMW HAS A CUSTOMER REIMBURSEMENT PROGRAM AND I WOULD BE ABLE TO GET MY $2086.25 BACK FOR THIS SAFETY RELATED REPAIR. [XXX], MONTARA ,CA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

OUR CAR'S ELECTRICAL PANEL LIT UP BEFORE THE CAR STALLED ON TWO SEPARATE OCCASIONS. THE FIRST TIME, BMW REPLACE THE BATTERY. THE SECOND TIME, BMW REPLACED THE ALTERNATOR. 12 DAYS AFTER BEING SERVICED BY BMW, OUR HOUSE BURNED DOWN DUE TO A FIRE ORIGINATING ON THE FRONT LEFT SIDE OF THE BMW. THAT AFTERNOON, MY HUSBAND HAD COME HOME FROM WORK, PARKED THE CAR IN THE GARAGE, AND TURNED IT OFF. THE FIRE STARTED WITHIN 30MINUTES OF BEING SHUT OFF AND PARKED. WE RECEIVED A LETTER IN THE MAIL INFORMING US OUR BMW WAS UNDER RECALL FOR A MALFUNCTIONING FUEL PUMP INJECTOR.

POSITIVE CRANKCASE VENTILATION PCV VALVE HEATER THIS IS A RECALL BMW STATES REMEDY NOT AVAILABLE YET.

IN-TANK FUEL PUMP, IS CREATING A GAS ODOR INSIDE THE CAR.

TAKATA RECALL

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE 2011 BMW 550I HAD JUST RECENTLY BEEN PARKED AND TURNED OFF. AFTER NO MORE THAN 10 MINUTES AFTER IT WAS PARKED, IT BURST INTO FLAMES COMING FROM THE ENGINE COMPARTMENT ON THE PASSENGER SIDE. THEN VERY QUICKLY SPREAD THROUGHOUT THE ENTIRE CAR. THE CAR WAS PARKED IN AN ATTACHED GARAGE THUS NOT ONLY COMPLETELY BURNING THE CAR TO THE GROUND BUT ALSO PARTIALLY BURNING THE HOME DOWN AS WELL. RESULTING IN OVER $250,000 IN DAMAGE. THIS VEHICLE HAD ONE OF THE N63 ENGINES IN IT WHICH BMW HAD THREE VOLUNTEER RECALLS TO "CORRECT" THE FUEL INJECTOR ISSUE. 5 MONTHS PRIOR TO THE FIRE, A CERTIFIED BMW DEALERSHIP EXECUTED THE THIRD ATTEMPT AT THIS RECALL. THIS BMW WAS ALSO UNDER A FULL COVERAGE MAINTENANCE WARRANTY, THUS IT HAD ONLY BEEN TO CERTIFIED BMW SERVICE CENTERS. DURING THE LAST RECALL UNDER CAMPAIGN 0013480200 SIB 11 16 14 IN CONJUNCTION WITH SIB 11 06 14 AND 61 30 14, THE OIL LIFE MILEAGE WAS REDUCED FROM 15,000 MILES TO 10,000 MILES WITH THE BMW SERVICE CENTER EXPLAINING THAT WAS PART OF THE CAMPAIGN BMW NA REQUESTED TO SERVICE THE VEHICLES MORE FREQUENTLY. WHEN I ASKED THE BMW REPRESENTATIVE ABOUT THIS SPECIFICALLY AT THE FIRE INVESTIGATION HE SAID IT WAS DUE TO "EPA REQUIREMENTS". HAD NOTHING TO DO WITH THE KNOWN ENGINE ISSUES THAT BMW HAS BEEN ATTEMPTING TO ADDRESS SINCE 2013.

NHTSA RECALL CAMPAIGN 16V-746 WAS ISSUED 13 OCT 2016. TO DATE BMW HAS YET TO TO NOTIFY US TO SCHEDULE THE REPAIR OF THE DEFECT - NEARLY 6 MONTHS AFTER THE RECALL WAS ISSUED. WE BELIEVE THIS AN UNACCEPTABLY LONG WAIT FOR WHICH WE HAVE NOT SEEN ANY ACTION FROM NHTSA OR OTHER FEDERAL AUTHORITIES TO COMPEL BMW TO ACCELERATE COMPLIANCE WITH THE RECALL ORDER. ARE WE GOING TO HAVE TO WAIT FOR PEOPLE TO DIE IN A FIERY MADE FOR TV NEWS ACCIDENT BEFORE THIS IS TAKEN SERIOUSLY??? FIX MY CAR!!

MY 2011 BMW 550I HAS THRICE HAD THIS WEIRD RESPONSE IN THE PAST 6 MONTHS. AFTER DRIVING FOR 30M-1H SUDDENLY GOT MULTIPLE DIFFERENT WARNING LIGHTS BEFORE I LOST CONTROL OF STEERING (STIFF LIKE A DEAD BODY) AND BRAKES FOLLOWING WHICH THE CAR STALLED. IT WAS TOWED TO THE DEALERSHIP WHO SAID THIS WAS A BAD BATTERY WHICH DID NOT MAKE SENSE BUT THE CAR WAS RUNNING THEREAFTER SO I TOOK IT HOME. THE SECOND TIME THE DEALERSHIP WAS CLOSED - I WAS ABLE TO START THE CAR A FEW MINUTES LATER AND TOOK THE RISK OF DRIVING HOME. THE DEALERSHIP SAID SINCE THE CAR WAS RUNNING THEY COULD NOT RUN ANY DIAGNOSIS. THEREAFTER THE CAR RAN FINE FOR 3 WEEKS AND THEN IT HAPPENED AGAIN. THIS TIME I COULD RESTART IT BUT THE CAR WOULD ONLY MOVE A FEW FEET BEFORE STALLING. AFTER TOWING IT TO THE DEALER THEY TELL ME THAT THE BATTERY AND ALTERNATOR BOTH ARE BAD. I CAN UNDERSTAND THAT BUT THERE SHOULD NEVER BE A TOTAL LOSS OF CONTROL ON STEERING AND BRAKES. THAT TO ME IS A SAFETY ISSUE AND BMW NEEDS TO FIX IT BUT THE DEALERSHIP DOES NOT SEEM TO KNOW WHAT TO DO. THEY JUST WANT TO FIX THE BATTERY AND ALTERNATOR AND CALL IT "PROBLEM RESOLVED" WITHOUT DIGGING FURTHER. I HAVE NOT SEEN ANY RECALLS EITHER. I AM NOW AFRAID TO DRIVE THE CAR BECAUSE IT COULD GET ME KILLED.

CAR PERFORMANCE GREATLY DECREASED, THEN FAILED TURBO, FUEL SMELL, AND DRIVE TRAIN MALFUNCTION WARNING INTERMITTENTENTLY ON AND OFF, EITHER IN PARK OR IN MOTION. TOOK VEHICLE TO DEALERSHIP. BMW NORTHWEST IS CURRENTLY DENYING ANY RECALLS ARE IN PLACE AND.

TL* THE CONTACT OWNS A 2011 BMW 5-SERIES. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

BMW N63 CUSTOMER CARE PACKAGE: A RECALL B001314 THAT BMW REFUSES TO CALL A RECALL. IM HAVING PROBLUM WITH THE CAR BURNING OIL EVERY 200 MILES HAD FUEL INJECTORS REPLACE TWICE. CAR STILLS RUNS BAD. MY CAR ONLY HAS 84K ON IT AND I HAVE HAD SO MANY PROBLUMS OUT OF IT OIL CHANCE HAS ALWAYS BEEN ON TIME.

TL* THE CONTACT OWNS A 2011 BMW 550I. WHILE DRIVING 70 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE DRIVE TRAIN WARNING INDICATOR ILLUMINATED. THE VEHICLE LOST MOMENTUM. ALSO, THE BRAKE PEDAL DID NOT STOP THE VEHICLE WHEN IT WAS DEPRESSED. THE CONTACT WAS ABLE TO SLOW DOWN THE VEHICLE BY DEPRESSING THE BRAKE PEDAL WITH BOTH FEET. THE DEALER STATED THAT THE VACUUM PUMP FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

DRIVETRAIN MALFUNCTION CAR LOST POWER (NO ACCELERATION) ON THE HIGHWAY SHOCK VIOLENTLY, HAPPENED 3 TIMES IN LESS THEN A YEAR CAR DOES HAVE 70K MILES BUT THIS SHOULDN'T HAPPEN.

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED EXCESSIVE OIL CONSUMPTION. THE CONTACT STATED THAT THE ENGINE OIL WARNING INDICATOR ILLUMINATED EVERY TWO WEEKS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED. THE TECHNICIAN DIAGNOSIS WAS NOT PROVIDED. AFTER THE VEHICLE WAS REPAIRED, THE FAILURE STILL RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

WHILE DRIVING FOR 15 MINUTES WITH SEAT WARMERS ON MY HUSBAND (DRIVER) TURNED IT OFF. WE WERE TRAVELLING ON SUBURBAN ROADS AROUND 40 MPH. THEN AT A STOP LIGHT HE NOTICED A BURNING SMELL. WE CONTINUED DRIVING WHEN LIGHT TURNED GREEN. THEN I NOTICED THE SMELL A FEW SECONDS LATER, SO I OPENED A WINDOW EXPECTING TO FIND SMELL A FIRE NEARBY OR HEAR SIRENS. AT THAT POINT WE SAW A PLOOM OF SMOKE COME FROM UNDER HIS SEAT TOWARDS THE PASSENGER SIDE OPEN WINDOW. HE IMMEDIATELY PULLED OVER, JUMPED OUT OF THE CAR AND TURNED EVERYTHING OFF. THE SMOKE TOOK SOME TIME TO CLEAR BUT DID STOP. SEVERAL MINUTES LATER WE DROVE 1 MILE TO THE BMW DEALERSHIP. WE WERE TOLD ITS NOT UNDER WARRANTY, AND WOULD COST $1,700 TO FIX. I DECLINED TO PAY $1,700 TO FIX AND REQUESTED THEY DISCONNECT SEAT HEATER. BMW PERSONNEL INFORMED ME IT COULD NOT DISCONNECT POWER TO SEAT HEATER WITHOUT DISCONNECTING THE ENTIRE AC/HEAT SYSTEM. THIS IS A PERSONAL SAFETY ISSUE, NOT A WARRANTY ISSUE. FOR A SEAT HEATER TO CAUSE SMOKE IT CAUSED A FIRE AND THIS IS A DEFECT. THE CAR WILL CATCH ON FIRE IF THE SEAT WARMER IS ACTIVATED. I ASKED DEALERSHIP WHAT IF I LOAN MY CAR TO SOMEONE WHO DOES NOT KNOW ABOUT THE DEFECT, THEY SUGGESTED PUTTING TAPE OVER THE BUTTON. THIS IS NOT ACCEPTABLE SAFETY MEASURE TO PREVENT BURNS, FIRE, OR EVEN DEATH. CONSIDER FOR A MOMENT PEOPLE HAVE SMALL CHILDREN THAT RIDE IN THIS VEHICLE. ON A COLD MORNING I COULD HAVE BUCKLED KIDS IN, TURNED ON CAR, SEAT HEATER, AND TALK TO A NEIGHBOR FOR 2 MINUTES, OR TEACHER AT THE CARPOOL LINE.... WHAT WOULD HAVE HAPPENED TO THE CHILDREN? THERE IS NO VISIBLE DAMAGE TO VEHICLE BUT BMW PERSONNEL DID AGREE THERE WAS SMOKE SMELL IN VEHICLE CAUSED BY SEAT WARMER.

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WOULD NOT SHIFT BACK INTO PARK. THE VEHICLE WAS TOWED TO THE DEALER AND WAS DIAGNOSED THAT THE WIRING THAT CONNECTED TO THE FUSE BOX AND BATTERY WAS NOT PROPERLY ATTACHED TO THE TRUNK FLOOR PANEL, WHICH CAUSED THE FUSE BOX AND BATTERY TO MELT. THE CARPET IN THE TRUNK WAS SCORCHED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE MIRRORED NHTSA CAMPAIGN NUMBER: 12V126000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

TL* THE CONTACT OWNS A 2011 BMW 550I. WHILE DRIVING 35 MPH, THE DRIVE TRAIN MALFUNCTION WARNING MESSAGE ILLUMINATED. THE CONTACT ALSO STATED THAT WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE SHOOK VIOLENTLY, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, AND THE VEHICLE STALLED ALONG WITH THE DRIVE TRAIN WARNING LIGHT. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,500.

TL* THE CONTACT OWNS A 2011 BMW 550I. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STARTED SHAKING AND LOST ALL POWER. THE DRIVE TRAIN MALFUNCTION WARNING LIGHT ILLUMINATED. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE HIGH PRESSURE SENSOR, LOW PRESSURE SENSOR, AND DRIVE TRAIN WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,900.

TIRES - AS WITH ALL OTHER COMPLAINTS REGARDING THE GOODYEAR "RUN FLAT" TIRES, I HAVE HAD NO LESS THAN 7 BULGES REQUIRING 7 NEW TIRES. I DID PURCHASE AN EXTENDED TIRE WARRANTY SO BMW COVERED THE TIRES. THE ALARMING THING IS THAT BMW OF NORTH HOUSTON REFUSES TO ADMIT THERE ARE ANY ISSUE WITH THESE TIRES. FROM READING ALL OF THE COMPLAINTS, I HAVE A HARD TIME BELIEVING IT IS THE DRIVER OR POTHOLES AS I HAVE BEEN TOLD. REPLACED THE REAR TIRES WITH COMPARABLE FIRESTONE TIRES AND I HAVE NOT HAD ONE ISSUE. I STILL HAVE THE GOODYEAR TIRES ON THE FRONT AND JUST TWO MONTHS AGO HAD TO HAVE IT REPLACED. MY TIRE WARRANTY EXPIRES NOVEMBER 2015, WILL REPLACE THEM WITH FIRESTONE THEN. PLEASE DO SOMETHING BEFORE SOMEONE IS KILLED.

I HAVE HAD TO REPLACE 3 RIGHT FRONT TIRES AND 3 LEFT FRONT TIRES BECAUSE THEY ARE CONSTANTLY GETTING BUBBLES ON THE TIRES. THE LAST TIRE WAS REPLACED ON 8/20/15 AND HAD ONLY 204 MILES. THE FIRST TIRE WAS REPLACED ON 6/10/13 AND IT HAS NOT STOPPED. AVERAGE MILES FOR THE TIRES ARE 6,000 TO 8,000. THEY ARE GOOD YEAR EXCELLENCE 245/40 R 19. TWO TIMES I HAVE HAD BLOW-OUTS. I HAVE HAD 5 BMW'S AND NEVER EXPERIENCED THIS BEFORE. THEY JUST TOLD ME THIS CAR IS TO GO TO THE STORE, ETC., NOT FOR LONG TRIPS. I HAVE NOT USED THIS CAR FOR A LONG TRIP YET. BUT I FEEL SOMETHING IS WRONG AND SHOULD BE CORRECTED. THE TIRES ARE UNSAFE. THE TIRES ARE $ 500 EACH, WHICH I SPENT $ 3,000. SO FAR. ARE THIS TIRES IN A RECALL? PLEASE GET BACK TO ME WITH A SUITABLE ANSWER.

CPSC:I1530242A. 2011 BMW 550I. CONSUMER STATED PROBLEMS WITH THE FUEL INJECTORS. *LN

WHEELS / RIMS FAILED. CRACK CAUSED THEM TO NOT HOLD AIR. ONLY DRIVEN FOR PLEASURE AND NO EXCESSIVE DRIVING OR EVENTS. FAILED UNDER NORMAL DRIVING CONDITIONS IN GEOGRAPHY. DEALER REFUSED TO WARRANTY.

WHEELS / RIMS FAILED. CRACK CAUSED THEM TO NOT HOLD AIR. ONLY DRIVEN FOR PLEASURE AND NO EXCESSIVE DRIVING OR EVENTS. FAILED UNDER NORMAL DRIVING CONDITIONS IN GEOGRAPHY. DEALER REFUSED TO WARRANTY.

I AM CURRENTLY HAVING PROBLEMS WITH MY VEHICLE AND THE LOCAL AUTHORIZED DEALER/SERVICE CENTER, I BELIEVE THEY HAVE BEEN NEGLIGENT WITH THEIR ACTIONS TO MULTIPLE PROBLEMS THAT HAVE OCCURRED, INCLUDING THE REPAIR AND INSPECTION PERTAINING TO A RECALL OF THE N63 ENGINE VEHICLES. THE VEHICLE HAS HAD MULTIPLE ISSUES IN THE PAST, INCLUDING SEVERAL "DRIVETRAIN MALFUNCTIONS" FOR WHICH I BELIEVE HAVE THE DATES AND SERVICE RECORDS THEY RELATE FUEL INJECTORS, BATTERY, PUMPS, ECT.. SINCE JANUARY 2015 I HAVE CONTACTED THE SERVICE CENTER, AUTOGERMANA BMW OF PUERTO RICO, TO REQUEST AN INSPECTION AND REPAIR OF THE VEHICLE DUE TO RECURRENT ISSUES AND CONCERNS, THE REPRESENTATIVE INITIALLY TOLD ME THAT THE DEALER HAD RECEIVED NO INFORMATION ABOUT THE "RECALL" OR SERVICE BULLETIN "B001314". IN MARCH THE VEHICLE WAS SERVICED AGAIN AND THE "RECALL" WAS INCLUDED IN THE SERVICE ORDER BUT THEY ALLEGED THAT THEY DID'T HAVE THE PARTS AVAILABLE AND THAT THEY WOULD CONTACT ME AS SOON AS THEY BECAME AVAILABLE. THE REPRESENTATIVE EVEN RECOMMENDED AGAINST EXTENDING THE VEHICLE WARRANTY FOR REPAIRS UNTIL THE VEHICLE WAS REPAIRED AND/OR INSPECTED AS IT RELATED TO THE RECALL. THE VEHICLE IS NOW PAST THE 50K MILE WARRANTY AND THE ISSUES HAVE NOT BEEN RESOLVED, AND AGAIN IT IS AT THEIR SERVICE CENTER BECAUSE OF A NEW "DRIVETRAIN MALFUNCTION". THE SERVICE REPRESENTATIVE CALLED ME AND TOLD ME THAT THEY WOULD AGAIN INSPECT THE VEHICLE TO DETERMINE IF THE MALFUNCTION HAD ANY RELATION TO THE PREVIOUS ISSUES AND /OR THE RECALL, IF IT HAS NO RELATION THEY WOULD HAVE TO BE REPAIRED WITHOUT THE WARRANTY COVERAGE. I BELIEVE THIS TO BE SYSTEMATIC NEGLIGENCE OR QUITE POSSIBLY INTENTIONAL IRRESPONSIBILITY. AT THIS POINT LEGAL ACTION IS THE NEXT LOGICAL STEP. I APPEAL TO THE NHTSA FOR RESPONSIBLE ASSISTANCE WITH THESE SERVICE ISSUES AND A RESOLUTION OF THE PROBLEMS.

SINCE JANUARY 2014 THE FUEL INJECTORS FAILED AND REPLACED TWO TIMES AND THE VEHICLE IS CURRENTLY AT THE POSITION OF CRTIZ BMW DEALERSHIP IN SAVANNAH, GA SINCE FEBRUARY 12/2015 TO REPLACE THE FUEL INJECTORS FOR THE THIRD TIME AND ALSO TO REPAIR THE SEAT BELT MALFUNCTION ON THE FRONT PASSENGER SIDE THAT WERE FAILED TO WORK SINCE FEBRUARY OF 2014. ON FEBRUARY OF 2014 I HAVE REACHED OUT TO CRITZ BMW SERVICE DEPARTMENT AND ALSO CONTACTED BMW OF NORTH AMERICA IN JUNE OF 2014 TO CUSTOMER CARE INDIVIDUALS MANY TIMES FROM OVER SIX MONTHS ABOUT THE SEAT BELT MALFUNCTION SAFETY ISSUE SINCE THEN TO HAVE THIS ISSUE FIXED BUT I WAS TOLD THAT BMW COULDN??T DUPLICATE OR REPAIR THE SEAT BELT. THREE PASSENGERS INCLUDING MY WIFE WERE AT RISK AND SAW THE LIGHT FOR SEAT BELT MALFUNCTION WARNING LIGHT TURNED ON IN THIS VEHICLE WHILE SETTING ON THE FRONT PASSENGER SEAT AND I ALSO HAVE PHOTOS DATED SINCE FEBRUARY 2014. THE WARNING INDICATED THAT THE AIR BAG WON??T DEPLOY IN CASE OF ANY ACCIDENT AND I HAD TO STOP THE VEHICLE WHILE DRIVING ON THE HIGHWAY FOR THE PASSENGER??S SAFETY AND I ALSO CONTACTED BMW EMERGENCY ASSISTANCE AND I WAS TOLD TO TAKE THE VEHICLE TO THE DEALERSHIP FOR INSPECTIONS. THE CRITZ BMW MENTIONED THAT THE SERVICE DEPARTMENT AND BMW OF NORTH AMERICA ARE AWARE OF THE ISSUE WITH THE SEAT BELT AND THAT THEY ARE IN CONTACT TO REPLACE THE SEAT MAT ON THE PASSENGER SIDE AND THAT THERE IS AN ISSUE WITH THE SENSOR. I WAS OFFERED BY BMW OF NORTH AMERICA TO TRADE THIS VEHICLE AND I TOLD BMW THAT I WILL NOT TRADE THIS VEHICLE UNTIL ITS FIXED SINCE I DON'T WANT TO PUT SOMEONES LIFE IN DANGER DUE TO THE SEAT BELT ISSUE THAT BMW COULDN'T FIX AND I TOLD THEM THAT THEY CAN SIMPLY REPURCHASE, REPLACE OR REPAIR THIS VEHICLE. ON MARCH 12/2015 THE BMW OF NORTH AMERICA COULDN'T DUPLICATE OR REPAIR THE SEAT BELT MALFUNCTION ON THE PASSENGER SIDE SEATBELT. *TR

1- SEAT BELT MALFUNCTION FOR PASSENGER SIDE NOT FIXED AFTER MANY COMPLAINTS TO BMW OF NORTH AMERICA AND THE DEALERSHIP. I CAN'T HAVE A PASSENGER OR MY WIFE IN MY CAR DUE TO THE SEAT BELT SAFETY ISSUES. 2- FUEL INJECTORS FAILED AND WILL BE REPLACED FOR THE THIRD TIME 3- THE CAR IS VIBRATING AT 40MPH. BMW FOUND IRREGULAR TIRE WEAR ON THE FRONT TIRES BUT I HAVE A FULL WARRANTY ON ALL TIERS WITH BMW THAT I PURCHASED, THE WARRANTY IS BASED ON ALL THE ROAD HAZARDS AND THE CAUSE OF THE VIBRATION IS ROAD HAZARDS. BMW IS NOT REPLACING THE TIRES. 4- ENGINE MAKES BIG NOISE AT THE START AFTER PARKED FOR 8HRS OR MORE. 5- THE BACKUP CAMERA IS STOP WORKING SOMETIMES AND THE NAVIGATION IS LOADING SLOWLY. I BROUGHT THESE ISSUES TO CRITZ BMW DEALERSHIP AND ALSO CONTACTED BMWUSA CUSTOMER CARE BUT THEY SIMPLY COULD NOT FIX THE ISSUE AFTER MANY VISITS TO THE DEALERSHIP. I HAVE APPROXIMATELY 45 DAYS OF WARRANTY LEFT ON THIS VEHICLE SO BMWUA IS GIVING ME A RUN AROUND AND EACH TIME SUPPORTING AND BACKING THE DEALERSHIP UNTIL MY WARRANTY EXPIRES. BMWUSA AND THE CRIZTE BMW DEALERSHIP BASICALLY DID NOT HONOR THEIR ORIGINAL MANUFACTURE WARRANTY CONTRACT TO FIX THE ISSUES THAT ARE STILL EXISTS ON THIS BMW. I TOOK THIS VEHICLE TO CRITZE BMW DEALERSHIP FOR MORE THAN FIVE TIMES AND EACH TIME THEY KEPT IT FOR 4 DAYS AND NOW FOR 21 DAYS AND THEY MIGHT KEEP IT FOR ANOTHER 14 DAYS TO FIX THE ONGOING ISSUE BUT THE RESULTS ARE FAILING AND THE ISSUE IS UNRESOLVED THE VEHICLE WENT FOR REPAIRS THIS YEAR FOR MORE THAN 40 DAYS. BMW IS HOLDING MY VEHICLE UNTIL THE MANUFACTURE WARRANT EXPIRES SO THEY CAN'T HAVE AN EXCUSE FOR NOT FIXING. I HAVE FILED A COMPLAIN WITH BETTER BUSINESS BUREAU BUT BBB REFERRED ME TO YOUR OFFICE SINCE GA LEMON LAW DOSE NOT APPLY TO A USED VEHICLE PURCHASED FROM BMW EVEN THOUGH WITH ORIGINAL MANUFACTURE WARRANTY. *TR

THE DRIVER DOOR DOES NOT SHUT INTERMITTENTLY THE DOOR RELEASE, DOOR UNLOCK/LOCK, DOOR HANDLE DOES NOT RELEASE THE STATE. THE CAR WON'T MOVE BECAUSE THE DOOR IS NOT LOCKED, IT CAN TAKE UPWARDS OF A FEW HOURS OF TINKLING TO GET THIS GOING AGAIN. THE DEALER HAS DILIGENTLY CHANGED SO MANY PARTS AND ITS NOT THAT THEY ARE NOT TRYING TO REMEDY THE SITUATION. IS ANYONE ELSE EXPERIENCING THIS OUT THERE. MY 4 YR WARRANTY WILL END IN JUNE AND I AM VVERY CONCERNED HOW I AM GOING TO RESOLVE THIS ISSUE.

HAVE TO ADD OIL EVERY 500 MILES, AND I DID NOTICE THERE'S A RECALL ON THE CAR BUT BMW DOES NOT WANT TO CALL IT A RECALL.I THINK IT MAY EFFECT CAR 5 YEARS FROM NOW, TIMING CHAIN IS NOT ALWAYS GOOD NEWS. I THINK BMW SHOULD OFFER EXTENDED WARRANTY. *TR

INVOLVED IN AN ACCIDENT. OTHER VEHICLE GOING SOUTHBOUND CROSSED OVER MEDIAN STRIP OF HIGHWAY, HIT THREE CARS GOING NORTHBOUND, MINE WAS THIRD CAR TO BE STRUCK. OFFENDING CAR DID A 360 IN FRONT OF ME, I SLOWED TO ABOUT 25 AND HE MOVED INTO ME. I STRUCK HIS REAR PASSENGER SIDE CORNER. I HAD FRONT END DAMAGE OVER $5K. NO AIRBAG, BUT DEFAULT MESSAGES AND AN AIRBAG ICON CAME ON THE VIDEO SCREEN AND THE FRONT INSTRUMENT PANEL. IT STATES "DRIVER AND PASSENGER AIRBAG OR RESTRAINT SYSTEM MALFUNCTION." *JS

I BOUGHT THE CAR ON MAY 6, 2015 WITH ABOUT 53K MILES ON IT. DROVE IT FOR ONLY ABOUT 45 DAYS AND WHILE DRIVING THE CAR THE DRIVETRAIN MALFUNCTION AND OTHER LIGHTS CAME ON AND THE CAR LOST POWER AND STOPPED IMMEDIATELY. AT FIRST, I THOUGHT IT WAS THE BATTERY AND HAD THE CAR JUMPED BUT THAT DIDN'T WORK. THE CARE ENGINE WAS TOTALLY DEAD, NO SOUND NO ANYTHING OTHER THAN THE ENGINE LIGHT THAT POPPED ON BEFORE IT STOPPED. I HAD PURCHASED AN EXTENDED WARRANTY FROM GWC AT THE PURCHASE OF THE CAR SO INFORMED THEM. I HAD THE CAR TOWED TO A PLACE (LMC AUTO IN NORCROSS GEORGIA) THAT GWC WAS WILLING TO PAY FOR REPAIRS. LMC SAID THE ENGINE WAS LOCKED AND NEEDED TO BE REPLACED. GWC REFUSED TO REPLACE THE ENGINE BECAUSE OF THE EXPENSE AND INSTEAD HAD LMC AUTO REPAIR THE ENGINE. NEEDLESS TO SAY, LMC IS STILL REPAIRING THE ENGINE ALMOST 5MONTHS LATER. I HAD CALLED GOVERNOR'S OFFICE OF CONSUMER PROTECTION, [XXX], ETC.. TRYING TO GET HELP WITH GETTING THE CAR FIXED. WHEN I TALKED TO BMW OF NORTH AMERICA THEY SAID THEY WARRANTY IS UP AT 50K MILES SO THEY CANNOT COMMIT TO DO ANYTHING. I AM AT MY WITS END AND THE CAR STILL DOES NOT SEEM TO BE ANY CLOSER TO GETTING FIXED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS DRIVING MY CAR AND ALL OF A SUDDEN THE ENTIRE CAR STARTED SHAKING. I GET MULTIPLE ENGINE MALFUNCTION LIGHTS AND THEN GET A "REDUCED POWER" ALERT ON MY DASHBOARD. THE CAR GOES INTO "LIMP-MODE", WHICH MEANS IT'S INCAPABLE OF GOING PAST 40-45 MPH AND GOING ANYTHING ABOVE 25 RESULTS IN VIOLENT SHAKING OF THE CAR. ALSO AT RED LIGHTS, THE ENTIRE CAR VIBRATES. THE FAULT WAS DETERMINED TO BE THE FUEL INJECTORS IN THE ENGINE, HOWEVER I ALREADY KNEW THAT BY SIMPLY LOOKING UP THE SYMPTOMS. THOUSANDS OF BMW 5-SERIES MADE BETWEEN 2011-2012 HAVE THIS ISSUE, YET BMW IS NOT RECALLING THEM, BUT RATHER FIXING THEM ON A ONE-BY-ONE BASIS. IF SOMEONE IS OUT OF WARRANTY, LIKE ME, THEY ARE THEN CHARGING NEARLY $6,000 FOR A FAULT THAT AFFECTS OVER 50% OF 2011 BMW 550I'S MADE! BMW FORUMS EVERYWHERE TALK ABOUT THIS PROBLEM AND AS CARS MADE IN 2011 START RUNNING OUT OF THEIR WARRANTY IN LATE 2014, EARLY 2015, MORE AND MORE OF THEM WILL START SHOWING SYMPTOMS AND CONSUMERS WILL BE FORCED TO SHELL OUT THOUSANDS OF DOLLARS FOR A FIX BMW SHOULD HAVE ADDRESSED IN A MANDATORY RECALL. *TR

I WAS DRIVING MY 2011 BMW 550X M SPORT ON THE OHIO TURNPIKE IN JULY 2014 WHEN TWO BUBBLES STARTED TO FORM ON THE GOODYEAR LS-2 245/40R19 FRONT LEFT TIRE. GIVEN I ONLY HAD 70 MILES TO MY DESTINATION I CONTINUED AT THE 65 MPH. WELL, NEEDLESS TO SAY, AS I EXITED THE TURNPIKE THE FRONT LEFT TIRE FAILED. LOST ALL PRESSURE. THIS WASN'T EVEN THE TIRE I THOUGHT MIGHT FAIL. I WAS FORCED TO DRIVE 30 MILES ON THE HIGHWAY ON TWO DANGEROUS TIRES SO I COULD GET TO A SAFE PLACE TO CALL FOR A TOW. THE CAR WAS TOWED TO THE BMW DEALERSHIP 70 MILES AWAY. THESE WERE NEWLY REPLACED TIRES WITH ABOUT 5K MILES ON THEM. I'M ATTEMPTING TO GET THE TIRES REPLACED AT NO COST EVEN GIVEN THE UNSAFE TIRE RESULTS BUT IT'S MY ONLY OPTION AT THIS POINT GIVEN MY LOCATION. THE DEALER IS TRYING TO CHARGE FULL PRICE FOR THE REPLACEMENT TIRES. I FIND THIS UNACCEPTABLE. *TR

DRIVING MY 69 YEAR OLD WIFE'S 2011 BMW 550IX WITH M SPORT PKG. WITH GOODYEAR RUN FLAT'S O.E.M. GERMAN TIRE'S WHEN THE LEFT FRONT TIRE SIDE WALL RUPTURED FOR NO REASON. CAR ALWAYS GARAGED AND 4900 MILES ON CAR. *TR

ADD OIL LIGHT CAME ON APPROXIMATELY EVERY 4000-5000 MILES STARTING AT 5000 MILES. OIL LEAKED ONTO GARAGE FLOOR. BMW DEALERSHIP REPEATEDLY CLAIMED THERE WAS NOTHING WRONG. AROUND 25,000 THEY TOLD ME THAT THE MANUFACTURER HAD ISSUED A DATA SHEET SAYING THEY WERE CHANGING THE MAXIMUM OIL FILL CAPACITY. THE DEALER RESET THE OIL SENSOR AND ADDED MORE OIL. AT APPROXIMATELY 30,000 MILES THE TURBOS FAILED AND WERE REPLACED BY THE DEALERSHIP UNDER WARRANTY. AT 32,000 MILES THE VACUUM PUMP FAILED AND WAS REPLACED BY THE DEALERSHIP UNDER WARRANTY. WHEN THE VACUUM PUMP FAILED, THE CAR HAD A HORRENDOUS BURNING OIL SMELL AND THE BRAKES WERE VERY SPONGY. THE DEALERSHIP ADVISED NOT TO DRIVE THE CAR AND IT HAD TO BE TOWED. THESE FAILURES AND REPAIRS COULD HAVE BEEN AVOIDED IF BMW HAD TAKEN MY COMPLAINTS SERIOUSLY ABOUT THE OIL PROBLEM AND, IN MY OPINION, ENGINE DEFECTS AT 5,000 MILES WHEN I FIRST COMPLAINED. BMW REFUSES TO ISSUE AN EXTENDED WARRANTY ON THE ENGINE DESPITE THE FACT THAT IT HAS HAD TWO SERIOUS PROBLEMS THAT STARTED AT 5000 MILES. *TR

I WAS DRIVING ON A RESIDENTIAL STREET AND SHIFTED INTO 3RD GEAR. THE CAR BEGAN TO BUCK VIOLENTLY. I PUSHED IN THE CLUTCH TO STOP THE BUCKING. I WAS APPROACHING AN INTERSECTION. I ATTEMPTED TO ACCELERATE AND THE GAS PEDAL WAS NON-RESPONSIVE. THE VEHICLE THEN INDICATED THAT IT HAD A DRIVETRAIN MALFUNCTION. I WAS ABLE TO PULL OVER, TURN THE CAR OFF AND BACK ON AND DRIVE 0.5 MILES TO MY DESTINATION. WHILE PARKED, THE PARKING BRAKE ALSO MALFUNCTIONED AND I WAS UNABLE TO TURN IT OFF. THE CAR WAS TOWED TO THE DEALERSHIP. THERE IS A SIGNIFICANT DESIGN DEFICIENCY WITH THIS VEHICLE. THE PROBLEM WITH MY CAR HAD TO DO WITH A BROKEN PLASTIC PART ON THE WATER CHANNEL THAT LEADS AROUND THE TRUNK. THE PLASTIC COVER IS SUPPOSED TO SNAP INTO A GROMMET THAT IS IN A HOLE, THUS SEALING THE HOLE FROM WATER. IN MY SITUATION, THE GROMMET WAS MISSING. GIVEN THE DESIGN OF THE PLASTIC PART, THERE IS NO WAY TO KNOW THAT THERE IS AN ISSUE WITHOUT REMOVING THE PLASTIC PART. THE HOLE THAT THE PLASTIC PIECE SNAPS INTO LEADS DIRECTLY INTO THE TRUNK. IN THE BOTTOM OF THE TRUNK ARE SENSITIVE ELECTRONIC MODULES THAT CONTROL THE FUEL MANAGEMENT SYSTEM AND THE PARKING BRAKE. THERE IS NO DRAIN IN THE TRUNK THAT WOULD ALLOW WATER TO LEAVE THE VEHICLE. MY VEHICLE WAS PARKED IN A PARKING LOT DURING A RAIN STORM. AS A RESULT OF THE DESIGN, I GOT WATER IN THE TRUNK, WHICH RUINED THESE TWO MODULES, RESULTING IN THE VEHICLE BECOMING DISABLED WHILE DRIVING. I BELIEVE THAT THIS IS A SIGNIFICANT SAFETY ISSUE FOR THE FOLLOWING REASONS: I) AS A CONSUMER, I HAD NO IDEA THAT THE ELECTRONICS THAT ENABLE THE VEHICLE TO MANAGE FUEL WERE LOCATED IN THE TRUNK; II) THE DESIGN OF THE WATER CHANNEL AROUND THE TRUNK SEEMS INADEQUATE GIVEN THAT ANY FAILURE OF THE PLASTIC SHIELD / GROMMET COMBINATION WOULD LEAD TO WATER IN THE TRUNK AND EXPOSE THESE CRITICAL COMPONENTS. *TR

BOTH REAR WHEELS ARE CRACKED. *TR

MY 2011 BMW 550IGT DRIVEN FOR 43200 MILES WAS PARKED IN MY DRIVEWAY WITH IGNITION TURNED OFF (FOR AT LEAST 45 MINUTES). NOTICED SMOKE COMING OUT FROM THE TRUNK, WHERE THE BATTERY IS LOCATED. *TR

THE CONTACT STATED THAT THE PASSENGER SIDE FRONT TIRE HAD 2 BUBBLES FORMING ON THE SIDEWALL OF THE TIRE. THE TIRE WAS NOT DIAGNOSED. THE VEHICLE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 10,000. JFT

I WAS REAR ENDED ON THE LEFT SIDE EXITING THE FREEWAY WHEN MY CAR SPUN TO THE RIGHT INTO A GUARDRAIL HEAD ON AND CONTINUED INTO A 360 DEGREE MOTION. THE ROADS WERE CLEAR AND NORMAL WEATHER CONDITIONS. AFTER MY VEHICLE STOPPED SPINNING MY VEHICLE HAD A MESSAGE STATING RESTRAINT SYSTEM FAILURE AND THE AIRBAGS NEVER DEPLOYED. THE IMPACT OF HITTING THE GUARD RAIL WITH TREMENDOUS FORCE SHOULD'VE DEPLOYED MY AIRBAGS. MY BUMPER, WHOLE FRONT GRILL, AND HEADLIGHTS WERE SHATTERED ALL OVER THE HIGHWAY. MY WHOLE BACK LEFT SIDE IS DENTED IN AND MY WHEEL IS TILTED. I WOULD LOVE TO POST PICTURES IF POSSIBLE AND YOU WILL WONDER HOW COULD THE AIRBAGS NOT DEPLOY. I WOULD LIKE TO HEAR FROM BMW. *TR

I WAS DRIVING ON A BACK ROAD ABOUT 40 MPH. NO OTHER CARS AND NOTHING BUT BUSHES AROUND ME. I HEARD A HUGE LOUD BANG AND MY SUNROOF JUST ABRUPTLY SHATTERED. I KNOW NOTHING HIT IT AND IF IT DID IT SHOULDN'T HAVE SHATTERED LIKE THAT. I READ ANOTHER VEHICLE ON HERE, SAME MODEL, YEAR AND MILEAGE HAD THE SAME ISSUE! RECALL THIS! *TR

I HAVE PREPARED A PDF DOCUMENT THAT I WOULD LIKE TO SUBMIT AS WELL. I CAN SUPPLY IT AT ANY TIME. HERE IS THE SHORT VERSION. 10/17/13: I HAVE THE FAMILY COME WITH ME FOR A RIDE AND THEN THE VEHICLE BEGINS TO MALFUNCTIONS AND THE CHECK ENGINE LIGHT COMES BACK ON. THE VEHICLE IS STRUGGLING TO EVEN DRIVE AT THIS POINT AND I AM ON THE FREEWAY TRYING TO MAKE IT TO AN EXIT. THE HESITATION BECOMES WORSE AND WORSE I START TO FEAR THAT I MAY BECOME STRANDED ON A BUSY ROADWAY. I MAKE IT OFF THE EXIT AND HOME. 10/18/13: (D/O VEHICLE MILEAGE: 29,375) I TAKE THE VEHICLE TO CONCORD BMW FOR INSPECTION; [XXX] IS THE SERVICE CONSULTANT AT BMW OF CONCORD. 10/19/13: (P/U VEHICLE MILEAGE: 29,379) [XXX] TELEPHONES ME TO INFORM ME THAT IT WAS A QUICK FIX AND THE VEHICLE WAS READY TO BE PICKED UP. I COME TO SIGN FOR THE VEHICLE AND RELEASE THE RENTAL. NOT EVEN 10 MINUTES AFTER I AM IN POSSESSION OF THE VEHICLE IT MALFUNCTIONS IDENTICALLY AGAIN. I CALL BACK TO TELL THEM I AM DROPPING IT OFF, ONCE AGAIN. RETURNED THE VEHICLE WITH (D/O 29,392 MILES) 10/20/13: CONTINUED... 10/21/13: CONTINUED... 10/22/13: CONTINUED... 10/23/13: CONTINUED... 10/24/13: CONTINUED.... 10/25/13: CONTINUED... 10/26/13: CONTINUED... 10/27/13: CONTINUED... 10/28/13: CONTINUED... 10/29/13: CONTINUED... 10/30/13: CONTINUED... 10/31/13: CONTINUED... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THIS COMPLAINT IS CONCERNING MY 2011 BMW 550I. I HAVE BEEN HAVING PROBLEMS WITH MY BMW SINCE ABOUT 7000 MILES ON THE VEHICLE. THE BRAKES KEEP LOCKING, THE ROTORS KEEP GRINDING AND GROOVING, NOSE COMING FROM THE BRAKES WHILE DRIVING AND STOPPING, AND THE DEALER HAS CHANGED THEM MORE THAN 4 TIMES AND THE ISSUES CONTINUES TO HAPPEN. THEY ADVISED ME THAT THEY CANNOT FIX IT AND THERE IS NOTHING ELSE THEY CAN DO. PLEASE HELP ME WITH MY VEHICLE ISSUE. IT HAS BEEN PARKED FROM MORE THAN A YEAR AND A HALF AND I FEEL THAT IT IS A SAFETY ISSUE. I FEEL LIKE MY LIFE IS IN DANGER IF I DRIVE THIS VEHICLE. *TR

THIS IS THE SECOND OCCURRENCE OF A SIDEWALL BUBBLE ON MY BMW GOODYEAR EXCELLENCE19" RUN FLAT TIRES 98 ON MY 2011 BMW 550I. IN JANUARY 2013 AT 11,000 MILES MY RIGHT FRONT DEVELOPED A BUBBLE AND NEEDED TO BE REPLACED. I ONLY NOTICED BECAUSE MY TIRE PRESSURE MONITOR ALERT CAME ON AND WHEN I TOOK MY CAR TO HAVE MY TIRES CHECKED THEY NOTICED THE BUBBLE. NOW AT 14,000 MY LEFT FRONT SIDE TIRE IS ALSO DEVELOPING A SIDEWALL BUBBLE. THE TIRES HAVE PLENTY OF TREAD AND I DO NOT ABUSE MY CAR. I AM VERY CAREFUL ABOUT AVOIDING POTHOLES AND DRIVE SLOWLY OVER RAILROAD TRACKS. *TR

GOODYEAR RUN ON FLAT 245/40/19 GETS BUBBLE ON TIRE. I HAD TO CHANGE THE SAME TIRE WITHIN 10 DAYS WITH NO WARRANTY COVERAGE AVAILABLE. THEN A WEEK LATER HAD TO CHANGE ANOTHER TIRE WHICH IS 3 TIRES WITHIN 5,000 MILES AND COST OF $1,600. *TR

AS I WAITED FOR MY WIFE IN MY APARTMENT PARKING SPACE, MY REAR WINDSHIELD SHATTERED COMPLETELY WITH A LOUD BANG. I WAS COMPLETELY TAKEN BY SURPRISE AND FRIGHTENED BY THE NOISE. I WAS LUCKY NOT TO BE IN MOTION AT THE TIME OF THE SHATTERING. NO FOREIGN OBJECTS IMPACTED MY VEHICLE OR THE REAR WINDSHIELD. *TR

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE SUN ROOF SHATTERED AND EXPLODED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE ENTIRE SUN ROOF NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 37,000.

I JUST HAD MY 4TH GOODYEAR RUN FLAT TIRE FAILURE. THE FIRST TWO WERE REPLACED BY GOODYEAR AS THEY SAID THE TIRES WERE DEFECTIVE. LAST MONTH ONE OF THE REPLACED TIRES FAILED AND THEY CHARGED ME FOR THE REPLACEMENT. TODAY THE 4TH TIRE FAILED. THE TIRE DEVELOPS A BUBBLE IN THE SIDE WALL THAT IS 5 TO 6 INCHES LONG AND PROTRUDES ABOUT AN INCH AND A HALF. IT AFFECTS THE STEERING AND CAUSES HARSH VIBRATIONS. I JUST SEARCHED THE INTERNET AND SEE A POSSIBLE CLASS ACTION LAW SUIT MAY BE STARTED BY BMW OWNERS AS THIS IS A KNOWN PROBLEM THAT GOODYEAR IS AWARE OF. THESE TIRES ARE NOT SAFE AND WILL CAUSE SERIOUS ACCIDENTS. BMW IS ALSO AWARE OF THIS PROBLEM BUT NEITHER COMPANY IS DOING ANYTHING ABOUT IT. *TR

TL* THE CONTACT OWNS A 2011 BMW 550X1 EQUIPPED WITH GOODYEAR EAGLE LS2 RUN FLAT TIRES, SIZE 245/40/19. THE CONTACT WAS DRIVING OVER A POTHOLE WHEN THE FRONT DRIVER'S SIDE TIRE EXPLODED. THE VEHICLE WAS DRIVEN WITH CAUTION AND THE DEFECTIVE TIRE WAS REPLACED. THERE HAD BEEN A TOTAL OF TEN TIRES THAT WERE REPLACED ON THE VEHICLE SINCE 2011 AS A RESULT OF A BLOW-OUT OR BUBBLES ON THE SIDEWALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

I HAVE HAD 15 TIRE DEFECTS REQUIRING REPLACEMENT OF !! TIRES IN 16,300 MILES OF DRIVING. THESE DEFECT RESULT IN UNSAFE DRIVING CONDITONS AND POSSIBILITY OF ACCIDENTS. THE TIRES ARE NOT CAPABLE OF SUSTAINING MINOR AND NORMAL HIGHWAY CONDITIONS. MY TIRES ARE CURRENTLY BEING REPLACED AGAIN. THREE BULGES ON THE RIGHT FRONT, TWO OF THE LEFT FRONT AND ONE ON THE RIGHT REAR. THESE ARE NOT DO TO DRIVING THEY HAVE RESULTED IN 11 NEW TIRES AND 15 BLOWOUTS, IN 16,300 MILES. THE TIRES HAVE A DESIGN FLAW. SEE INTERNET FOR COMPLAINTS> THIS IS A SERIOUS SAFETY ISSUE WHICH NEED INVESTIGATION. *TR

BULGE IN SIDEWALL OF GOODYEAR TIRE MANY COMPLAINTS ONLINE. *TR

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT WAS DRIVING 20 MPH WHEN THE SUN-ROOF EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED THE SUN-ROOF. THERE WERE NO RECALLS FOR THE FAILURE. THE CONTACT STATED THAT NOTHING HAD STRUCK THE VEHICLE TO POSSIBLY CAUSE ANY DAMAGE. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 13,826 AND THE CURRENT MILEAGE WAS 21,000.

TIRE BUBBLE ON SIDEWALL FRONT RIGHT TIRE. THIS HAS HAPPENED TO MY TIRES 3 TIMES. THE TIRES ARE GOODYEAR RUN FLAT EXCELLENCE 245/40R19 98Y. *JS

GOODYEAR EAGLE LS TIRES SIDEWALL BUBBLES AFTER DRIVING JUST A FEW THOUSAND MILES. THIS IS THE SECOND TIRE WITH A DEFECT THAT WAS NOT CAUSED BY ANY IMPACT. *TR

AUTOMOBILE WAS PURCHASED IN MAY 2011, AND I HAVE HAD TO REPLACE MY GOODYEAR P245/40R19 RUN FLAT TIRES SIX (6) TIMES. I HAVE EXPERIENCED 4 SIDEWALL BLOWOUTS, SOME ON INTERSTATE SOME ON REGULAR ROADS. I HAVE HAD TO REPLACE TWO TIRES DUE TO SIDEWALL BUBBLES, DUE TO TIRE SIDEWALL BREAKDOWN. THIS AUTOMOBILE IS NOT SAFE AT ANY SPEED AND I HAVE HAD TO USE MY 2012 FORD FOCUS FOR MOST OF MY DRIVING. BMW HAS DONE ABSOLUTELY NOTHING IN REGARD TO THIS PROBLEM AND I TRULY BELIEVE THAT THESE TIRES HAVE A MANUFACTURERS DEFECT. *TR

MY 2011 BMW 550I X GRAN TURISMO WAS PURCHASED IN 3/11. IN 10/11 I HAD THE TIRES CHECKED AND TOPPED OFF WITH NITROGEN. THE CAR HAD ABOUT 10,500 MILES. ON SATURDAY, 3/17/12 THE IPM SYSTEM SAID THE TIRES HAD LOW PRESSURE. ALL TIRES. I TOOK THE CAR TO THE DEALERSHIP, DROP IT OFF AND, WITH A LOAN CAR, DID SOME RUNNING. I RECEIVED A CALL FROM THE DEALERSHIP THAT MY RIGHT REAR TIRE WAS DOWN TO THE CORDS ON THE UPPER INSIDE SIDEWALL. IN ADDITION, THE LEFT REAR WAS ALMOST DOWN TO THE CORDS ON THE SAME PLACE ON THE TIRE. THE FRONT LEFT AND RIGHT WERE NOT AS BAD BUT SHOWED WEAR AT THE SAME SPOTS ON THE TIRES AS THE REAR TIRES. THE DEALERSHIP TOLD ME TO REPLACE ALL TIRES. AT THAT TIME, I CHOSE TO JUST REPLACE THE REAR. THE DEALERSHIP ALSO TOLD ME THAT IT WAS PROBABLY CAUSED BY A THE CAR BEING BADLY OUT OF ALIGNMENT. THEREFORE, I HAD MY 2011 BMW 550I X GT GIVEN AN ALIGNMENT. WHEN I LOOKED CLOSELY AT THE TIRE THAT WAS SHOWING THE CORDS I COULD SEE THAT THE TREAD WAS SEPARATING FROM THE BODY OF THE TIRE. IF THAT TIRE OR ANY OF THE OTHERS WOULD HAVE HAD THE CORD SEPARATE IT COULD HAVE CAUSED A VERY BAD ACCIDENT. THE ALIGNMENT WAS OK, ONLY THE FRONT RIGHT TIRE OUT BY 0.01 DEGREE. I CALLED GOODYEAR AND I TOLD THEM WHAT HAD HAPPEN. WHEN I TOLD THEM THE TREAD WAS TRYING TO SEPARATE THE AGENT PUT ME ON HOLD, CAME BACK, TOLD ME TO TAKE THE CAR TO A LOCAL TIRE COMPANY AND LET THEIR REPRESENTATIVE LOOK AT THE TIRES. THE TIRES WERE LOOKED AT, THE REP CALL GOODYEAR, CAME BACK AND TOLD ME GOODYEAR WOULD BE REPLACING THE FRONT TIRES. GOODYEAR WOULD ALSO SEND ME A REBATE FOR THE BACK TIRES, NOTHING ELSE. I WONDER IF THIS IS PART OF THE SAME PROBLEM THAT PEOPLE ARE HAVING WITH BMW 5 SERIES AND GOODYEAR RUNFLATS. LASTLY, I STILL HAVE THE TIRE WITH THE CORDS SHOWING AND THE TREAD SEPARATING. THE DEALERSHIP GAVE THEM BACK TO ME SINCE I PAID FULL PRICE FOR THE TIRES AT THE TIME OF REPLACEMENT. *TR

JUST PARKED THE VEHICLE, TURNED OFF THE VEHICLE AND SMELLED SOMETHING BURNING. EXITED THE VEHICLE, OBSERVED SMOKE FROM UNDER THE HOOD, OPENED THE HOOD AND OBSERVED FLAMES FROM THE LEFT SIDE OF THE ENGINE, MOSTLY ON THE TOP LEFT OF THE ENGINE NOW. CALLED THE FIRE DEPARTMENT WHO EXTINGUISHED THE FLAMES, AND HAD THE CAR TOWED TO THE DEALER. THE VEHICLE IS NOW IN THEIR LOT WAITING FOR THEIR INVESTIGATORS TO LOOK AT THE VEHICLE. THE FIRST COMMENT OUT OF THE DEALERSHIP, MAYBE AN ANIMAL BUILT A NEST IN THE ENGINE AREA. THIS VEHICLE ONLY HAD 3000 MILES ON IT, PURCHASED IN JUNE OF 2011, AND IS GARAGE KEPT. *TR

LAST APRIL I PURCHASED A BMW 550IX. IN MARCH OF THIS YEAR WHILE ON THE FREEWAY I DEVELOPED A FLAT TIRE. I WAS ABLE TO RUN THE VEHICLE 40 MILES TO MY HOME WITH THE TIRE FLAT BUT HAD TO FLATBED THE VEHICLE TO MY CAR REPAIR STORE TO REPLACE THE TIRE. THAT TIRE HAD A BUBBLED SIDEWALL AT THE TIME OF THE FLAT ALTHOUGH I CANNOT SAY THAT THE BUBBLED SIDEWALL WAS WHERE THE TIRE FAILED. I HAD THE TIRE REPLACED FOR AROUND $500 AND THE MECHANIC MADE NO MENTION TO ME ABOUT THE BUBBLED SIDEWALL ISSUE WITH THIS TIRE ALTHOUGH, AS IT TURNS OUT, HE WAS AWARE OF THE PROBLEM. AT THE TIME OF REPAIR OF THE ABOVE FLAT, MY MECHANIC INFORMED ME THAT THE PASSENGER-SIDE FRONT TIRE ALSO HAD A BUBBLED SIDEWALL NECESSITATING REPLACEMENT OF THAT TIRE IN ORDER TO PASS MY STATE VEHICLE INSPECTION. SINCE THE REPAIR IN LATE MARCH 2012, I NOTICED THAT THE PASSENGER-SIDE FRONT TIRE HAS A BUBBLED SIDEWALL. I MIGHT ADD THAT NO POTHOLES HAVE BEEN HIT, DO ROAD DEBRIS HAS BEEN STRUCK. SO TWO AND POSSIBLY THREE OF FOUR OF THE ORIGINAL TIRES ON THIS VEHICLE, WHICH IS JUST NOW OVER 1 YEAR OLD, HAVE FAILED SIDEWALLS NECESSITATING REPLACEMENT. THE MILEAGE ON THE VEHICLE IS AROUND 13,000 MILES. *JS

GOODYEAR EAGLE LS-2 TIRE FAILURE- BUBBLE IN SIDEWALL WITH LESS THAN 3,000 MILES ON IT. *JS

TIRES ARE EXTREMELY SUSCEPTIBLE TO BUBBLES IN THE SIDEWALL CAUSED BY ROUTING DRIVING. I'VE REPLACED TWO TIRES IN LESS THAN 6 MONTHS ON A NEW VEHICLE WITH LESS THAN 12,000 MILES. (BMW 550I X-DRIVE). *TR

TL* THE CONTACT OWNS A 2011 BMW 550I WITH GOODYEAR EAGLE LS-2 TIRES, LINE SIZES P245/40/R19. THE CONTACT STATED THAT BOTH OF THE FRONT TIRES DEVELOPED BUBBLES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TIRES WERE UNSAFE TO DRIVE ON AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE REPLACED. THE VIN AND DOT NUMBERS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 5,500 AND THE CURRENT MILEAGE WAS 12,000.

RUN-FLAT TIRES BMW SPORTS PACKAGE TIRE BULGE SIDEWALL - UNACCEPTABLE THE BMW DEALER WANTS TO CHARGE CLOSE TO $500 FOR REPLACEMENT! WE ARE TAKING THE COMPLAINT TO THE LOCAL GOODYEAR DEALER TO SEE IF THEY WILL OFFER A REPLACEMENT. I WOULD LIKE TO HAVE ALL NEW TIRES. IT APPEARS THIS IS GOING TO BE AN ONGOING PROBLEM WITH THESE TIRES. I THINK A RECALL IS APPROPRIATE. *TR

CREATION OF BUBBLE IN SIDEWALL OF GOODYEAR RUN FLAT 19INCH ALL SEASON TIRE. *TR

MY 2011 BMW 550XI HAS GOODYEAR EAGLE LS 2 RUN FLATS, 245/40. I TOOK DELIVERY OF THE CAR IN JUNE 2011 AND HAVE HAD REPEATED BUBBLES ON THE FRONT TIRES. FOUR TIRES HAVE BEEN REPLACED TO DATE. I HAVE NEVER HAD AN ISSUE WITH TIRES FOR THE LAST 20 YEARS. THE BMW DEALER IS NOT ABLE TO SAY WHETHER IT IS DANGEROUS TO DRIVE ON TIRES WITH BUBBLES. *KB

TL* THE CONTACT OWNS A 2011 BMW 5 SERIES. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT APPROACHED A STOP SIGN AND DEPRESSED THE BRAKE PEDAL WHEN THE VEHICLE SUDDENLY ACCELERATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE FAILURE OCCURRED DUE TO DRIVER ERROR. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. AN ENGINEER WAS SENT TO INSPECT THE VEHICLE AND PERFORMED SOFTWARE UPDATES. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

REPEATED SIDEWALL BUBBLES ON MY GOODYEAR EAGLE LS 2 TIRES, 245/40 R19, AND NEED FOR REPLACEMENT, BOTH FRONT TIRES IN TWO SEPERATE INCIDENTS, WITH LESS THAN 7,000 MILES ON THE CAR, AFTER HITTING MINOR BUMPS IN THE ROAD. THEY ARE UNRELIABLE AND DANGEROUS. *TT

ORIGINAL TIRES ON BMW 550I XDRIVE WITH M SPORT PACKAGE HAVE FAILED DUE TO BUBBLES IN THE SIDEWALLS. THESE ARE GOOD YEAR EAGLE LS-2 RUNFLATS, 245/40R19 98 V. I HAVE HAD FRONT RIGHT TIRE REPLACED TWICE, AND FRONT LEFT TIRE NOW AWAITING 3RD REPLACEMENT. BUBBLES OCCUR AFTER TIRE TAKES ANY SMALL IMPACT IN THE ROAD, SUCH AS DRIVING OVER A MANHOLE THAT IS NOT QUITE UP TO THE LEVEL OF THE PAVEMENT, OR HITTING A SMALL POTHOLE. ON THIS PARTICULAR MODEL, THERE ARE NO OTHER TIRE REPLACEMENTS APPROVED, AND THE CURRENT TIRE REPLACEMENT IS ON BACKORDER. THIS IS A SERIOUS SAFETY HAZARD TO DRIVE ON TIRES THAT CAN POTENTIALLY BLOW OUT THE SIDEWALL WHILE DRIVING AT HIGH SPEED. I FEEL THERE NEEDS TO BE A NATIONAL RECALL ON THESE TIRES, WHICH WOULD THEN OBLIGATE BMW TO USE A DIFFERENT TIRE LINE. THANK YOU. *TT

I HAVE A 2011 BMW X5 WITH THE BRIDGESTONE DUELER H/L 400 255/50R19 107 H. THE TIRES ARE 8 MONTHS OLD AND HAS DRIVEN ALMOST 14000 KM. TODAY ONE OF MY TIRES CRACKED ON A SIDE WHILE I WAS DRIVING THE CAR AT THE INTERSECTION. I ALMOST GOT INTO CAR ACCIDENT BECAUSE OF IT. WHEN I GOT HOME I'VE CHECKED ALL MY TIRES AND FOUND OUT THAT ANOTHER TIRE HAS A BUMP ON A SIDE THAT WILL SOON CRACK OR BLEW-OUT ON ME. I DON'T THINK THAT IT'S NORMAL THAT 2 OUT OF 4 TIRES ARE DAMAGED AFTER ONLY 14000 KM. *KB

THE CAR HAS ACCELERATION ISSUES WHEN NOT ONLY ADDING ADDITIONAL SPEED WHILE DRIVING BUT WHEN BEGINNING TO ACCELERATE FROM A STOP SIGN OR TRAFFIC LIGHT, AS WELL. THE CAR HESITATES WHEN ACCELERATING AND THERE IS OFTEN A LAG IN ACCELERATING WHILE THE CAR IS STOPPED OR AT A LOW SPEED, CREATING A SAFETY CONCERN. NOT ONLY IS THERE A SAFETY ISSUE, BUT IT IS NOT HOW A $51,000 LUXURY SEDAN SHOULD DRIVE -- IT IS RATHER ROUGH AND ANNOYING TO DRIVE THE CAR. THE CAR ALSO IDLES AT AN EXTREMELY LOW SPEED OR NO SPEED WHEN THE CAR IS STARTED AFTER SITTING FOR A LONGER PERIOD OF TIME. IN THIS CASE, I HAVE TO APPLY A DECENT AMOUNT OF PRESSURE ON THE ACCELERATOR EVEN TO BACK OUT OF MY GARAGE. *TR

CAR DOES NOT RESPOND TO TIP-IN OF ACCELERATOR FROM STANDSTILL. AS YOU PRESS HARDER TO GET INTENDED ACCELERATION, CAR LURCHES FORWARD DRAMATICALLY AND UNSAFELY. VEHICLE IS EXTREMELY DIFFICULT TO DRIVE SMOOTHLY, ESPECIALLY IN CLOSE, STOP-AND-GO TRAFFIC. CONTACTED LOCAL DEALERSHIP (THE BMW STORE IN CINCINNATI, OH) ON 9/5/11 AND THEY ARE AWARE OF THE PROBLEM, BUT BMW IS CURRENTLY ONLY PROVIDING A SOFTWARE PATCH FOR THE 535 MODEL. I WAS ADVISED TO KEEP DRIVING THE VEHICLE UNTIL BMW ISSUES A SOFTWARE PATCH FOR THE 528, BUT THE DEALER WAS NOT AWARE OF ANY UPCOMING FIX. I AM CONCERNED THAT BMW HAS FIXED THE PROBLEM FOR THE 535, BUT NOT THE 528, AND THAT A POTENTIAL FIX IS UNCERTAIN. THIS IS A MAJOR DRIVEABILITY AND SAFETY ISSUE. *TR

ORIGINAL VEHICLE EQUIPMENT ON VEHICLES EQUIPPED WITH SPORT PACKAGE OR M-PACKAGE; TIRE SIZE: 245/40/19 FAILURE OF MULTIPLE TIRES MANUFACTURED BY GOOD YEAR. TIRE BRAND: LS2 RUN FLAT, ALL SEASON TIRES. TWO FRONT TIRES FORMED "BUBBLES" ON THE OUTSIDE; AS A RESULT VEHICLE VIBRATES AT HIGHER SPEEDS. DEFECTIVE TIRES ALSO CAUSED SLIGHT BENDS ON TWO WHEELS (ONE FRONT ONE REAR). VEHICLE ALWAYS DRIVEN VERY CAREFULLY AND ON GOOD SURFACES. NO SIGNIFICANT IMPACT ON THE TIRE HAS OCCURRED. *TR

2011 BMW 535I 12,000 MILES. MULTIPLE BUBBLES ON LEFT FRONT SIDEWALL. TIRE HAVE BEEN REPLACE TWO TIMES. GOODYEAR EXCELLENCE 245\40 R19

2011 BMW 550I XDRIVE 6000 MILES. 2.5 INCH BUBBLE ON LEFT FRONT SIDEWALL. *TT

TL* THE CONTACT OWNS A 2011 BMW 528I. WHILE STOPPED AT A STOP SIGN THE CONTACT DEPRESSED THE ACCELERATOR, AND THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT CONTINUED APPLYING PRESSURE TO THE ACCELERATOR PEDAL UNTIL THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50. DEALER REP STATED THAT THIS IS A KNOWN ISSUE, BUT NO FIX HAS BEEN PUBLISHED BY BMW. UPDATED 09/29/2011 *LN *TR

BMW 528I THROTTLE LAG/TIP IN/DELAYED ACCELERATION FROM A STANDING STOP;CONSTANT PROBLEM;HAVE BEEN TOLD BY BMW DEALER THAT THIS IS NORMAL.IT IS VERY ANNOYING AND AM FEARFUL IT COULD LEAD TO SAFETY ISSUE.THIS IS A BRAND NEW 2011 MODEL WITH LESS THAN 500 MILES ON ODOMETER. *TR

BMW 528I WHEN STARTING OUT FROM A STOP,THE CAR CREEPS OUT SLOWLY AND WHEN MORE PRESSURE IS APPLIED TO THE GAS PEDAL IT JUMPS FORWARD VERY FAST AND UNEXPECTEDLY. THIS IS VERY DANGEROUS IN TRAFFIC AND COULD EASILY CAUSE A CRASH. THIS HAPPENS RANDOMLY AND UNEXPECTED. WHEN COMING ON TO THE FREEWAY THE TRANSMISSION WILL NOT DOWN SHIFT AS NEEDED. THIS DELAY HAS ALMOST CAUSED A CRASH FOR ME. WHEN COMING TO A STOP THE TRANSMISSION WILL NOT DOWN SHIFT AS NEEDED AND CAUSES A BUMPING FEELING LIKE SOMEONE RAN INTO THE BACK OF THE CAR. ALL THESE SYMPTOMS HAPPEN RANDOMLY AND UNEXPECTED. VERY DANGEROUS.BMW KNOWS OF THESE PROBLEMS AND HAS FIXED THEM IN THE 535 MODEL. BMW DOES NOT CARE ABOUT THE 528I MODEL. THE DEALER SAYS THERE IS NOTHING MORE HE CAN DO WITH THE CAR TILL BMW COMES UP WITH A PROGRAMMING CHANGE. PLEASE HELP! *TR

AFTER PURCHASING A NEW 2011 BMW 528I (VEHICLE) I NOTICED AN ACCELERATION LAG STARTING OUT FROM A DEAD STOP. IT HAS BECOME A SAFETY CONCERN, ESPECIALLY WHEN TRYING TO TURN ONTO A STREET FROM A STOP SIGN. IT CRAWLS INTO THE ROADWAY WHEN MODERATE PRESSURE IS APPLIED TO THE GAS PEDAL. IF ONCOMING TRAFFIC IS CLOSE THIS RESULTS IN HAVING TO STOMP ON THE GAS PEDAL CAUSING THE CAR TO JERK AHEAD AT AN UNEXPECTED RATE OF SPEED. I HAVE HAD A FEW CLOSE CALLS BECAUSE OF THIS ISSUE. TOOK CAR TO DEALER. THEY STATED THEY RESET THE "LEARNING" PROGRAM THAT IS SUPPOSED TO ADAPT TO THE WAY ONE DRIVES. THIS DID NOTHING TO FIX THE PROBLEM. AFTER TELLING THE DEALER ABOUT THIS PROBLEM AGAIN, THEIR RESPONSE WAS THAT THE VEHICLE WAS "OPERATING AS DESIGNED" AND TOLD ME THAT THEY "ALL DO IT". SINCE THERE WERE NO TROUBLE CODES ON THE COMPUTER OF THE VEHICLE THEY SAID NOTHING IS WRONG WITH THE CAR. THIS IS UNACCEPTABLE AND I FEEL THIS WILL EVENTUALLY RESULT IN AN ACCIDENT AT SOME POINT WHEN IMMEDIATE AND LINEAR ACCELERATION IS NEEDED AT A CRITICAL MOMENT. *TR

THERE ARE TWO MAJOR PROBLEMS WITH MY 2011 528I AUGUST10 BUILD. THE FIRST IS THE PULLING TO THE RIGHT THAT THE CAR HAS HAD SINCE DAY ONE. I TOOK IT TO THE SERVICE DEPARTMENT AND THEY WERE COMPLETELY OBLIVIOUS TO THE PROBLEM. AFTER SOME PERSISTENCE THEY DECIDED TO CHECK THE CAR OUT. THE STRUTS WERE ROTATED AND SOFTWARE UPDATED AND NOW "DRIVES STRAIGHT". THE CAR DRIVES STRAIGHT FOR MAYBE 25 FEET BEFORE THE CAR STARTS TUGGING HARD RIGHT EVERYTIME. I TOOK THE CAR BACK TO THE SHOP AND THEY SAID THAT THERE WAS NOTHING MORE THEY CAN DO AND IT IS ALL "WITHIN TOLERANCE". THIS IS A POTENTIALLY VERY DANGEROUS ISSUE THAT NEEDS TO BE SERIOUSLY ADDRESSED. THE SECOND ISSUE IS THE INITIAL LAG IN ACCELERATION WHEN PRESSING THE GAS PEDAL. WHEN AT A DEAD STOP OR CRUISING AT HIGHWAY SPEEDS, YOU HAVE TO FLOOR THE CAR TO FINALLY GET IT TO DECIDE WHICH GEAR TO START IN. THIS ACCELERATION LAG CAN BE A COUPLE OF SECONDS AND WHEN PULLING OUT IN TRAFFIC A COUPLE OF SECONDS CAN MEAN ALOT. I HOPE BMW ADDRESSES THESE ISSUES OR I WILL BE FORCED TO SELL MY CAR AND NEVER LOOK BACK. *TR

IN THE PAST 5 MONTHS OF OWNING MY BMW 535XI, I HAD TO CHANGE MY GOODYEAR EAGLE LS2 SIZE 245/40R19 RUN FLATS 3 TIMES BECAUSE OF BUBBLE ON THE SIDE WALL. THERE ARE A LARGE NUMBER OF BMW 535XI OWNERS REPORTING SIMILAR PROBLEMS WITH THIS TIRE ON THE INTERNET. CONTINUING TO DRIVE THE CAR WITH A SIDEWALL BUBBLE POSES A SIGNIFICANT SAFETY RISK. THEREFORE, THE TIRE NEEDED TO BE REPLACED. *TR

THERE ARE 3 MAJOR ISSUES. 1. VEHICLE TENDS TO VEER TO THE RIGHT. FEELING IS QUITE LIKE A VEHICLE THAT HASN'T BEEN ALIGNED FOR A WHILE. 2. THE MOST DANGEROUS. UPON ACCELERATION AND/OR AT LOW SPEED, THE VEHICLE RANDOMLY JERKS FORWARD WITHOUT ANY NOTICE- MAKING IT TOO LATE FOR THE DRIVER TO SLAM THE BRAKES. IF YOUR VEHICLE IS STANDING THREE FEET BEHIND ANOTHER VEHICLE IN STOP AND GO TRAFFIC, YOU CAN EASILY CRASH AND REAR END INTO THE CAR IN FRONT OF YOU. AND OF COURSE, YOU WILL BE SUED FOR NOT KEEPING YOUR DISTANCE. THIS CAN EASILY CAUSE SOME SERIOUS INJURIES. 3. VEHICLE WOBBLES AS IF THE TIRES WERE NOT BALANCED. THERE ARE CLEARLY UNKNOWN DEFECTS THAT CAN NOT BE LOCATED. TOOK IT TO THE LOCAL BMW DEALER, THEY KEEP ASCRIBING IT TO "NORMAL" CHARACTERISTICS AND THEY KEEP INFORMING ME THAT BMWS ARE BUILT THAT WAY, THEY ARE NOW SPORTIER. HOWEVER, TO ANY NEW OWNER, IT IS NOW DEADLIER. THE LOCAL BMW DEALER ALSO STATE UNLESS THEY VEHICLE DOESN'T INFORM THEM ABOUT THE ISSUE THEY CAN'T DO ANYTHING. ITS MORE LIKE, UNTIL SOMEONE DOESN'T SUE THEM IS WHEN THEY WILL DO SOMETHING ABOUT IT. BMW SERIOUSLY NEEDS TO LOOK INTO THIS ISSUE IMMEDIATELY BEFORE A CLASS ACTION LAWSUIT BEGINS AGAINST THEM.

SIDEWALL BUBBLE ON RIGHT FRONT GOODYEAR RUN FLAT EXCELLENCE 245/40R19 94Y. DOT NE66 JF1R 1510 ONLY 8400 MILES! VEHICLE IS 2011 BMW 550I WHICH HAS BEEN DRIVEN GENTLY. *TR

I OWNED A 2011 535I BMW WITH SPORT PACKAGE AND I PURCHASED IT ON OCTOBER 2010 WITHIN 9 MONTHS FROM DATE OF PURCHASE 4 OF THE TIRES WHICH WAS GOODYEAR EXCELLENCE RFT - 2 X 245/40 R19 94Y (FRONT), 2 X 275/35 R19 96Y (REAR) THEY WERE ALL NEED TO BE REPLACED. FIRST ONE WAS A PUNCTURE AND THE REST OF THE OTHER THREE THERE WERE BUBBLE(S) ON IT. *TR

MINOR POTHOLE HIT TWICE WITH < 1000 MILES ON ODOMETER, SECOND TIRE NOW WITH SIDE WALL BUBBLE. DUE TO BACK ORDER FOR TIRES, NO AVAILABLE REPLACEMENT. THIS IS A COMMON PROBLEM AND SIDEWALL ISSUES ARE A DANGER FOR BLOWOUT. NEEDS TO BE ADDRESSED! *TR

I HAVE A 2011 BMW 550I XDRIVE AND HAVE HAD FOUR OF MY TIRES GO BUST WITHIN THE LAST FEW MONTHS. THE CAR HAS LESS THAN 10600 MILES ON THE CLOCK. THE TIRES ARE GOODYEAR EAGLE 245/40 VR19 'RUN FLAT' TIRES. ON FOUR DIFFERENT OCCASIONS I HAVE HIT RELATIVELY MINOR POTHOLES. THE RUN FLATS DO NOT BURST, BUT BUBBLE APPEAR ON THE SIDE AND EVENTUALLY THEY DEFLATE. AFTER THAT HAPPENS THEY ARE INOPERABLE UNLESS YOU DRIVE BELOW 30 MILES AN HOUR. HENCE I HAVE REPLACED FOUR TIRES SO FAR AT A COST OF NEARLY $2000. (RECEIPTS AVAILABLE). I HAVE SPOKEN TO BMW NORTH AMERICA,WHO INSTALLS THESE TIRES, AFTER MUCH HAGGLING THEY FINALLY AGREED TO REIMBURSE ME FOR HALF MY COST. HOWEVER I AM REALLY NERVOUS DRIVING THE CAR NOW, AS THE SLIGHTEST IMPERFECTION ON ROAD SURFACE CREATES A MAJOR TIRE PROBLEM.THERE HAVE BEEN MULTIPLE COMPLAINTS TO BMW (SEE WEBSITE 'BIMMERFEST' (A BMW ENTHUSIAST WEBSITE). THEY KNOW THEY HAVE A PROBLEM BUT ARE TRYING TO DEAL WITH ON A ONE BY ONE BASIS. BECAUSE THE CAR COMES WITH RUN FLAT TIRES ONLY, THERE IS NO SPARE TIRE. HENCE IF YOU REPLACE WITH REGULAR TIRE, YOU HAVE NO BACKUP IF YOU GET INTO TROUBLE. I AM HOPING THAT YOU WOULD INVESTIGATE AND HOPEFULLY PERSUADE BMW TO RECALL THESE TIRES AND REPLACE WITH BETTER TIRES. WHEN I SPEAK WITH BMW OF NORTH AMERICA THEY RESPOND AND SAY THAT THESE ARE GOODYEAR TIRES, AND NOT MANUFACTURED BY BMW HENCE THEY TRY AND TRANSFER THE BLAME TO GOODYEAR. BMW SOLD THIS VEHICLE WITH THESE TIRES, THEY CHOSE THEM. I SUSPECT TO SAFE MONEY ON PUTTING A SPARE OR DONUT WHEEL IN THE CAR. IN MY MIND THEY ARE RESPONSIBLE. PLEASE INVESTIGATE THESE EXPENSIVE AND DEFECTIVE PRODUCT, THANK YOU. *TR

AIR BUBBLES ON GOODYEAR EAGLE LS2 (MADE IN GERMANY) RUN FLAT TIRE 245/40R19 94Y INSTALLED ON BMW 535XI. ! TIRE REPLACED FOLLOWING A BUBBLE IMMEDIATELY AFTER DRIVING THROUGH A SMALL POTHOLE. VERY DELICATE TIRES, CONCERNED ABOUT SAFETY. *TR

TL* THE CONTACT OWNS A 2011 BMW 550XI EQUIPPED WITH GOODYEAR EAGLE LS-2 245/40/19 TIRES. THE CONTACT STATED THE VEHICLE WAS PARKED WHEN HE NOTICED A BUBBLE ON THE SIDEWALL OF THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE WAS NOT DIAGNOSED, BUT THE TIRE WAS REPLACED. APPROXIMATELY ONE MONTH LATER, THE REPLACEMENT TIRE BLEW WHILE DRIVING APPROXIMATELY 20 MPH OVER A ROAD BUMP. UPON EXAMINING THE TIRE, THE CONTACT NOTICED ANOTHER BUBBLE ON THE SIDEWALL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE IN THE PROCESS OF REPLACING THE TIRE. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 726. UPDATED 07-06/11 *BF

2011 BMW 550I XDRIVE WITH M-SPORT PACKAGE HAS GOODYEAR EAGLE LS-2 245/40R19 98V TIRES. THE RIGHT FRONT TIRE DEVELOPED 3 MINOR BUBBLES ON SIDEWALL AND THE LEFT FRONT DEVELOPED ONE MAJOR BUBBLE AND 2 SMALL BUBBLES ON SIDEWALL WITHIN 3,500 MILES AND BOTH TIRES NEED TO BE REPLACED. I'VE DRIVEN ON THE SAME ROADS FOR OVER TEN YEARS AND NEVER HAD ANY ISSUES WITH OTHER TIRES, BUT WITHIN 6 MONTHS OF OWNING THIS CAR, I HAVE HAD SERIOUS PROBLEMS WITH THESE TIRES. THESE TIRES ARE CLEARLY DEFECTIVE AND SHOULD BE RECALLED. *TR

I PURCHASED MY 2011 550I IN JANUARY OF 2011. TWO WEEKS AFTER ACTUALLY GETTING THE CAR ON THE ROAD I NOTICED THE VEHICLE VEERS TO THE RIGHT. I TOOK THE CAR BACK IN AND THE DEALERSHIP STATED THEY PERFORMED AN ALIGNMENT. CAR STILL PULLS TO THE RIGHT IN ADDITION TO NOW I HAVE A LOUD WHINING NOISE AT 2000 RPMS. THE CHIEF MECHANIC HAS HAD MY CAR FOR TWO WEEKS NOW AND CANNOT IDENTIFY THE PROBLEM. ADDITIONALLY, THERE WAS A LOT OF LOUD CREEKING NOISES COMING FROM MY ROOFTOP LINER. THE ENTIRE HAD TO BE REPLACED TO RESOLVE THE ISSUE ACCORDING TO THE DEALERSHIP BUT I DON'T HAVE MY CAR BACK YET DUE TO THE WHINING ISSUE BEING UNRESOLVED. THE VEERING RIGHT ISSUE SEEMS MOST COMMON AMONG ALL COMPLAINTS AND IS WHY I DECIDED TO LOG A COMPLAINT. *TR

DROVE CAR FOR ONLY 350 MILES FROM NEW. LEFT FRONT TIRE DEVELOPED SIDEWALL BLISTER. NO SIGNIFICANT IMPACT. NOTICED DAMAGE AFTER RETURNING HOME FROM SHORT TRIP. *TR

MAJOR ISSUES WITH A SPECIFIC TIRE. NEW 5 SERIES FROM BMW, IF GET 19" WHEELS COME WITH SUBSTANDARD TIRES - GOODYEAR EAGLE LS2 RUN FLATS. THEY BUBBLE AND FAIL AT AN ALARMINGLY HIGH RATE. LOST ONE TIRE WITHIN A MONTH OF PURCHASE. GOT RID OF THEM BEFORE THEY COULD CAUSE ME ANY MORE PROBLEMS. *TR

BMW GOODYEAR ISSUES RUN-FLAT TIRES INSTALLED ON 5 SERIES CARS ARE DEFECTIVE. THE TIRES CAUSE BUBBLES IN THE SIDE WALL EVEN OVER MINOR BUMPS. REPLACEMENT IS REQUIRED TO AVOID SERIOUS INJURY. TIRES ARE GOODYEAR LS2 245/40/19. *TR

REPLACED 3 TIRES OF BMW 19INCH RFT. BUBBLES ON ALL TIRES. 6K MILES. WE NEED A RECALL HERE BEFORE INJURY OCCURS. *TR

BLISTER IN TIRE. THIS IS ONE OF FOUR BLISTERS. *TR

GOODYEAR LS2 RUN FLAT TIRE DEVELOPED A BUBBLE AFTER ONLY 170 MILES. *TR

DRIVING MY COMMUTE, THAT I PREVIOUSLY HAD TRAVELED ON LOW PROFILE TIRES IN MY PREVIOUS BMW FOR 3 YEARS WITHOUT INCIDENT, I GOT A BUBBLED SIDEWALL ON MY BRAND NEW GOODYEAR RUN FLAT TIRE. UPON DOING SOME RESEARCH I FOUND OUT THESE BMW OEM TIRES WERE FAILING ALL OVER THE US. IT SEEMS THE TIRES WERE ONLY SPEC'D ON THE SPORT PACKAGE WITH THE ALL WHEEL DRIVE OPTION. THE TIRES ARE UNAVAILABLE DO TO I ASSUME THE LARGE AMOUNT OF FAILURES. BMW PUT A SIZE ON THE CAR THAT IN THE OEM SPEC DOESN'T EXIST BY ANY OTHER TIRE MANUFACTURE. THE FIX WAS TO GIVE ME 2 SUMMER TREAD TIRES UNTIL THE OEM TIRES WERE AVAILABLE. ALTHOUGH BMW NEVER RECOMMENDS MIXING SUMMER AND ALL SEASON RUBBER. *TR

TWO SAFETY ISSUES WITH MY 2011 BMW 535I: 1- STEERING: THE STEERING WHEEL PULLS TO THE RIGHT. IT ALSO CANNOT BE CONTROLLED IF ANY WIND IS BLOWING. I HAVE TO SLOW DOWN JUST TO KEEP IT CENTERED. 2- TRANSMISSION: THE THROTTLE IS INITIALLY NON-RESPONSIVE FROM STOP OR LOW SPEEDS, THEN SUDDENLY IT JERKS TO THE FRONT, ALMOST HITTING THE CAR INFRONT OF ME. *TR

BRAND NEW 2011 BMW 528I IS PULLING TO THE RIGHT AND HAVING HESITATION AND JERKINESS ISSUES. *TR

WAS PARKING 2011 BMW 550 AUTOMATIC.CAR SUDDENLY TOOK OFF AND HIT VERY HARD ON STONE WALL.ALL AIRBAGS DEPLOYED INCLUDING LOWER PASSENGER WINDOWS.CAR ELECTRIC SYSTEM FAILED.LOTS OF DAMAGE TO CAR. ALSO TAKEN CAR TO DEALER BEFORE DUE TO PULLINGOF CAR ON RIGHT WHILE DRIVIG AND ON APPLYING BRAKES.

I BOUGHT A 2011 BMW 535I ON NOVEMBER 30, 2010. ON DECEMBER 4, 2010, I EXPERIENCED CAR TROUBLE. THE ENGINE MALFUNCTION, AND REDUCE POWER WARNING LIGHTS CAME ON. THE CAR SHUTDOWN COMPLETELY, BUT NOT BEFORE SHAKING VERY SHARPLY. THIS ALL OCCURRED IN ABOUT 15 SECONDS, WHILE I WAS DRIVING. BMW RESPONSE WAS "SAFE MODE". ON DECEMBER 9, 2010 THE VEHICLE WAS BEING REPAIRED AGAIN FOR THE SAME ISSUES, THEY REPLACED A FUEL SENSOR. ON DECEMBER 30, 2010, THE CAR WAS BEING SERVICED AGAIN, THEY REPLACED THE HIGH AND LOW FUEL PUMPS. AFTER BEING DRIVEN HOME BY THE SERVICE MANGER OF BMW JUST TO INSURE THAT THE CAR WAS FIXED, IT BROKE DOWN AGAIN ON HIM ON DECEMBER 31, 2010. THEY REPLACED THE LOW PRESSURE FUEL PUMP AGAIN, THE SECOND TIME IN TWO DAYS. THEY RETURNED THE VEHICLE TO ME ON JANUARY 13, 2011. ON MARCH 17, 2010 THE VEHICLE WAS BEING SERVICED AGAIN FOR LONG CRANK TIME, AND FOR NOT START SOMETIMES AT ALL. I AM ALSO A PREVIOUS OWNER OF RECALLED 335, WHICH I TRADED FOR THIS VEHICLE. OUT OF THE FIVE TIMES THAT THIS VEHICLE HAS BEEN SERVICE, TWO OF THOSE TIMES IT BROKE DOWN WHILE IN TRAFFIC COMING TO A COMPLETE STOP, ONCE WHILE ON A FREEWAY. THIS VEHICLE IS DANGEROUS. I WOULD ASK THAT THE NHTSA TAKE THIS MATTER SERIOUSLY. THERE ARE MANY MORE COMPLAINTS LIKE THIS ON BIMMERFEST.COM, AND ALSO THE INTERNET. BMW WILL NOT RESOLVE THIS ISSUE. THEY ARE PLAYING WITH MY FAMILY'S LIFE, OTHER BMW OWNERS, AND OTHER MOTORIST THAT OCCUPY THE ROADS WITH BMW CUSTOMERS. THIS VEHICLE IS A HAZARD. THIS PROBLEM HAS BEEN OCCURRING FOR ALMOST FIVE YEARS NOW. MY OPINION AS A MULTIPLE BMW OWNER IS THAT BMW IS OPERATING WITH MALICE AT THIS POINT. PLEASE YOU ALL ARE OUR ONLY HOPE! *TR

SIDE WALL BUBBLES ON GOODYEAR EAGLE LS2 RUN ON FLATS SUPPLIED WITH 2011 BMW 550XI SPORT PACKAGE WHEN DRIVING OVER SMALL POTHOLES OR ROAD IMPERFECTIONS

I HAVE A NEW BMW 550I WITH SPORT PACKAGE AND 19" WHEELS. THIS CAR IS TRYING TO KILL ME. THE CAR STEERS WHEREVER IT WANTS TO. I HAVE HAD IT TO THE DEALER SINCE DAY ONE AND THEY REFUSE TO ACKNOWLEDGE ANY PROBLEM. THEY HAVE CHANGED THE SOFTWARE AND THE STEERING COLUMN TO APPEASE ME, BUT TO NO AVAIL. THIS CAR WILL PULL YOU TOWARD THE GUARD RAIL AND ONLY A FRANTIC, PANIC, SAVE MY LIFE MOVE CAN KEEP THE CAR FROM CRASHING. I FEAR FOR MY LIFE WHEN I DRIVE THIS CAR. I HAVE NEVER AND I REPEAT NEVER DRIVEN SUCH A HORRIBLE CAR.MAYBE WHEN I A AM KILLED IN THIS CAR BMW WILL PAY FOR MY FUNERAL. THIS IS THE BIGGEST COVER UP IN THE HISTORY OF CARS. THEY HAVE LACK OF CONSCIENCE THAT IS INCONCEIVABLE THAT THEY ARE TORTURING NEW OWNERS OF THIS CAR WHO PAID GOOD IF NOT BLOOD MONEY TO OWN ONE AND NOW DESPERATELY WANT HELP TO FIX OR GET RID OF THIS CAR. I WANT OUT. I AM TALKING TO LAWYERS AND MAYBE THIS IS THE ONLY LANGUAGE BMW UNDERSTANDS. CLASS ACTION SUIT SEEMS LOGICAL. I AM CONTACTING MEDIA AND ANYONE ELSE I CAN.I TRIED TO TRADE THIS CAR IN AT SEVERAL DEALERS. BOTH OF THESE DEALERS SENT ME A LETTER STATING THAT THEY WOULD NOT TAKE MY CAR IN TRADE AFTER TEST DRIVING IT. THEY SAID IT WAS DEFECTIVE AND UNSAFE. THEY WANT NO PART OF IT. IN ALL OF MY LIFE I HAVE NEVER HEARD OF ANYTHING LIKE THIS. A NEW CAR COSTING 75K AND THEY WON'T TAKE IT IN TRADE WITH 6000 MILES. NEVER HAVE I HEARD OF THIS. SO, GOOD LUCK WITH YOUR PIECE OF CRAP F10 550I AND I HOPE YOU LIVE THROUGH IT. *TR

THE VEHICLE MAKES A GRINDING NOISE AT LOW SPEEDS ON RIGHT TURNS. THIS HAPPENS BOTH IN COLD AND WARM WEATHER AND IS HEARD ABOUT 80-90% OF THE TIME. I TOOK THE CAR BACK TO THE DEALER TO ASSESS THE ISSUE, HOWEVER THEY WERE UNABLE TO REPRODUCE THE NOISE OR IDENTIFY ANY PROBLEMS. *TR

MY 2011 BMW 550I SEDAN HAS HAD STEERING WHEEL GRINDING SENSATIONS AND LOUD NOISES WHEN I TURN THE WHEEL AT LOW SPEEDS. SOMETIMES THERE IS A "THUD" COMING FROM THE STEERING COMPONENT ALSO. BMW STATES THERE ARE NO FIXES FOR THIS AND THAT IT IS NOT A SAFETY ISSUE. THIS IS INDEED A SAFETY ISSUE SINCE THE STEERING WHEEL AND THE STEERING WHEEL AREA INDEED HAS A PROBLEM. THE SERVICE DEALERSHIPS IS STATING IT IS A VALVE BLOCK PROBLEM WHICH HAS A CURRENT BACKORDER OF 2 WEEKS. HOWEVER, PEOPLE WHO HAVE REPLACED THE VALVE BLOCK IS STILL HAVING THE SAME STEERING WHEEL PROBLEMS WITH THEIR VEHICLES. I HAVE INCLUDED A LINK TO A BMW FORUM THAT HAS ABOUT 1 IN 3 OWNERS EXPERIENCING THIS PROBLEM- HTTP://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=495019&PAGE=18 IF THERE IS A STEERING WHEEL FAILURE AT HIGHER SPEEDS, IT CAN POTENTIALLY LEAD TO HUGE CATASTROPHIES. *TR

BMW 2011 535I - VEHICLE PULLS TO RIGHT IMMEDIATELY AFTER LETTING HAND OF STEERING WHEEL. I PURCHASED THE VEHICLE ON 12/31/2011 NEW AND IT HAS BEEN IN THE SHOP SINCE 1/2/11. IT WAS RELEASED TO ME TODAY WITH THE PROBLEM NOT BEING FIXED. ISSUE IS A SAFETY ISSUE AS IT CAN PULL VEHICLE INTO LANE WITH OUT DRIVER TURNING WHEEL. *TR

MY 2011 BMW 528I PULLED HARD TO THE RIGHT THE DAY I DROVE IT OFF THE DEALER'S LOT. THE CAR REMAINS IN THE DEALER'S SHOP. IT HAS HAD TWO WHEEL ALIGNMENTS AND A SOFTWARE DOWNLOAD. I HAVE DRIVEN IT AFTER THE WORK WAS PERFORMED AND IT CONTINUES TO WANT TO PULL RIGHT. THE VEHICLE HAS 375 MILES ON IT. *TR

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT STATED THAT SHORTLY AFTER PURCHASING THE VEHICLE AND DRIVING AT VARIOUS SPEEDS HE NOTICED THAT THE VEHICLE WOULD PULL TO THE RIGHT ABNORMALLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER IN WHICH THEY INSPECTED THE VEHICLE AND MADE REPAIRS BY PERFORMING AN ALIGNMENT AND OTHER UNKNOWN REPAIRS. THE FAILURE PERSISTED. IN ADDITION, THE STEERING WHEEL WAS EXHIBITING AN ABNORMAL GRINDING WHEN TURNING IN EITHER DIRECTION. HE THEN TOOK THE VEHICLE BACK INTO THE DEALER AND THEY REPLACED THE FRONT TORSION BAR BUT TO NO AVAIL. THE MANUFACTURER WAS CONTACTED AND THEY INFORMED THE CONTACT THAT IF HE WAS UNSATISFIED WITH THE VEHICLE THEN HE SHOULD TURN IT BACK IN TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 50.

TL*THE CONTACT OWNS A 2011 BMW 550I. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A RATTLING NOISE COMING FROM THE PASSENGER SIDE FRONT END OF THE VEHICLE. THE STEERING WHEEL BEGAN TO VIBRATE. THE FAILURE OCCURRED WHENEVER ENCOUNTERING A SLIGHT IMPERFECTION IN THE ROAD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHERE THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FRONT END SUSPENSION FAILURE. THE TECHNICIAN TEST DROVE A SIMILAR MODEL YEAR VEHICLE WHICH EXHIBITED THE IDENTICAL FAILURE. THE VEHICLE WAS AT THE DEALER FOR A MONTH AND REMAINED THERE FOR FURTHER INVESTIGATION. THE FAILURE MILEAGE WAS 1,100.

VEHICLE RAN OFF OF RIGHT EDGE OF ROAD DUE TO STEERING PULLING TO THE RIGHT. RIGHT WHEELS/TIRES SUFFERED $2400 DAMAGE. TIRES/WHEELS REPLACE, ALIGNMENT DONE AND CAR STILL PULLS TO THE RIGHT. THIS IS A DEFECT FROM BMW - NUMEROUS US OWNERS ARE EXPERIENCING PROBLEMS WITH STEERING ON 2011 BMW 5 SERIES CARS (SEE OTHER NHTSA REPORTS). *TR

TL*THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD HESITATE WHENEVER HE ATTEMPTED TO SLOW DOWN OR IMMEDIATELY AFTER THE ACCELERATOR PEDAL WAS ENGAGED. THE DEALER WAS INFORMED ABOUT THE FAILURE AND STATED THAT IT WAS NORMAL; HOWEVER, SHIFTING INTO SPORT MODE WOULD PREVENT THE FAILURE FROM OCCURRING. THE FAILURE OCCURRED EVERY TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 1575.

2011 BMW 335I CONVERTIBLE. NAVIGATION SYSTEM CONSTANTLY ALMOST ALWAYS TAKES YOU TO THE WRONG PLACE. THIS IS VERY DANGEROUS IN THAT IT CAN TAKE ME TO VERY DANGEROUS AND DEADLY PLACES. BMW SHOULD BE MADE TO MAKE THE NAVIGATION SYSTEM WORK ACCURATELY OR REPLACE THE SYSTEM WITH ONE THAT WORKS. IT FAILS TO FIND LOCATIONS WHICH ARE EVEN IN THEIR OWN PROVIDED "POINTS OF INTEREST"!!! THIS NAVIGATION SYSTEM IS TOO DANGEROUS FOR US TO USE. WE DON'T WANT TO RISK OUR LIVES IN MIAMI, FL AND ALL OTHER UNKNOWN PLACES WHICH YOU MAY ENTER INTO THE EQUIPMENT. AFTER ALL THAT IS WHAT THE NAVIGATION SYSTEM IS FOR - TO FIND PLACES YOU DON'T KNOW WHERE THEY ARE!! I HAVE CONTACTED MY MIAMI DEALER (SOUTH BMW MOTORS) AND IG BURTON BMW DEALER IN MILFORD, DE. IG BURTON SAID THEY FIXED IT BUT IT WAS NOT FIXED AND I NOTIFIED THEM IMMEDIATELY. NEITHER DEALER CARES ABOUT THIS PROBLEM, IT SEEMS. THANK YOU FOR MAKING BMW CORRECT THIS DANGEROUS SITUATION WITH THEIR EQUIPMENT. *TR

I TOOK DELIVERY OF A NEW 2011 535I ON 7/11/10. THE CAR WAS BUILT ON 6/1/10. ON 9/5/10 (ODOMETER READING LESS THAN 2000 MILES), I WAS DRIVING ON LOCAL STREETS AT APPROXIMATELY 30 MPH WHEN THE CAR REPORTED AN ENGINE MALFUNCTION ERROR AND THE CAR SHUTDOWN. I PUSHED THE GAS PEDAL AND THERE WAS NO RESPONSE AND STEERING LOCKED UP. THE CAR WAS PUSHED TO THE SIDE OF THE ROAD AND THEN TOWED TO THE BMW DEALERSHIP. INITIAL ANALYSIS FROM THE BMW DEALERSHIP WAS THAT THE ERROR RECORDED (FAULT STORED FOR VALVETRONIC SYSTEM. DEVIATION TOO GREAT. FREQUENCY 1 LOGISTICS 38.) DID NOT POINT TO A SPECIFIC COMPONENT FAILURE. THE ERROR DID INDICATE THAT A CERTAIN SOFTWARE LEVEL SHOULD BE LOADED IN THE CAR, BUT THE BMW DEALERSHIP SAID I ALREADY HAD THE CORRECT SOFTWARE LEVEL LOADED. THEY RELOADED THE SOFTWARE LEVEL ANYWAY. THE BMW DEALERSHIP KEPT THE CAR FOR A FEW DAYS OF TESTING AND DRIVING, BUT COULD NOT RECREATE THE PROBLEM. AFTER 3 DAYS, THE BMW DEALERSHIP SAID THAT THEY NOTICED THAT I ACTUALLY DID NOT ORIGINALLY HAVE THE LATEST SOFTWARE PATCH LEVEL INSTALLED IN MY CAR. SO, THE ONLY FIX PROVIDED BY BMW FOR MY ENGINE MALFUNCTION AND SHUTDOWN WAS LOADING A NEW SOFTWARE PATCH LEVEL (PROGRAM I LEVEL NEW F010-10-06-512), THE PREVIOUS SOFTWARE LEVEL LOADED IN MY CAR AT THE PLANT WAS PROGRAM I LEVEL PLANT F010-10-06-511. IT SHOULD BE NOTED, WHILE THE CAR WAS AT THE BMW DEALERSHIP, THEY DID INSTALL THE FIX FOR THE FUEL TANK SENSOR RECALL (BULLETIN 121410). BUT, THE FUEL TANK SENSOR PROBLEM WAS NOT RELATED TO THE ENGINE MALFUNCTION PROBLEM I EXPERIENCED, BECAUSE I HAD AN ACTUAL HALF TANK OF FUEL IN THE CAR AT THE TIME OF MY ENGINE FAILURE. *TR

I PURCHASED 2011 MODEL BMW 535I IN AUGUST 2010. THERE ARE 3 CIGARETTE LIGHTER POWER OUTLETS INSIDE THE CAR AND ELECTRICITY IS SUPPLYING ALL THE TIME REGARDLESS OF WHETHER VEHICLE IS BEING LOCKED OR NOT. IF I USE ACCESSORIES LIKE GPS, CHARGER, COFFER WARMER ETC. AND LEFT IN THE LOCKED VEHICLE UNDER SUMMER SUN COULD REALLY BE A FIRE HAZARD. I HAVE CONTACTED TO BMW CUSTOMER RELATIONS AND LOCAL SERVICE ASKING TO REWIRE TO STOP POWER SUPPLY WHILE ENGINE IS STOPPED OR/AND VEHICLE IS LOCKED BUT THEY REFUSED TO FIX THE PROBLEM. I HAVE ANOTHER COMPLAINT REGARDING THE STEERING LIKE OTHER OWNERS WHICH IS THAT VEHICLE IS PULLING TO THE RIGHT ALL THE TIME AT ALL SPEED. I'D LIKE TO REQUEST NHTSA TO ORDER BMW TO FIX THOSE PROBLEMS ASAP AS A RECALL! *TR

CAR PULLS TO THE RIGHT. DOES NOT STEER LINEAR. IT IS HARD TO DETERMINE WHERE THE CAR IS GOING WITH THIS PULL. IT DRIVES LIKE THIS ALL THE TIME. IT IS ESPECIALLY DIFFICULT IN WET WEATHER. IT HAS BEEN LIKE THIS SINCE I PURCHASED IT NEW. THE DEALER HAS TRIED ROTATING TIRES AND ROTATING STRUT TOWERS, BUT NO RESOLVE. THE DEALER TOLD ME IT'S A STEERING SOFTWARE PROBLEM IN WHICH THEY HAVE NO FIX FOR. *TR

THE FIRST TIME IT HAPPENED, MY WIFE DROVE OUR 2011 BMW 535I TO WORK AND THE FUEL GAUGE WAS READING HALF TANK. IT'S ONLY APPROX. 20 MILES TO WORK ROUND TRIP TO OUR HOUSE BUT WHEN SHE CAME BACK HOME THE FUEL GAUGE WAS ALMOST EMPTY AND FLASHING WARNING LIGHT FUEL REFILL IS SHOWING. I DROVE THE CAR FOR THE PAST FEW DAYS AND I NOTICED THAT THE FUEL GAUGE INDICATOR SEEMED TO BE STAYING ALL THE TIME AT HALF TANK READING. I DROVE IT THIS MORNING TO OUR FAMILY PHYSICIAN AND TO THE MALL AND I STILL NOTICED THE FUEL GAUGE INDICATOR IS NOT MOVING AND WAS READING HALF TANK. WHEN I WENT TO THE LOCAL GROCERY STORE TO BUY BOTTLED WATER, I DECIDED TO LEAVE THE CAR IDLE AND THE ENGINE ON. WHEN I DROVE IT AGAIN, THAT'S WHEN I NOTICED THE FUEL GAUGE NEEDLE MOVED SLOWLY BUT STEADILY FROM HALF TANK READING TO ALMOST 1/4 TANK. THEN MY WIFE DROVE THE SAME VEHICLE AGAIN TO WORK WITH THE FUEL GAUGE READING 1/4 TANK. 10 MINUTES LATER SHE CALLED BACK BY PHONE BECAUSE FLASHING WARNING LIGHTS WAS SHOWING THAT THE CAR NEEDS TO REFUELED AND SHE SAID THE FUEL GAUGE IS READING ALMOST EMPTY. *TR

BRAND NEW 2011 BMW 550I, CAR PULLS HARD TO THE RIGHT, CAR IS DIFFICULT TO CONTROL AT HIGH SPEEDS, PROBLEM IS CONSTANT, CARS HONK AT ME SOMETIMES WHEN DRIVING NEXT TO ME BECAUSE THE CAR SWERVES BACK AND FORTH UNCONTROLLABLY. *TR

BRAND NEW 2011 BMW 550I, CAR PULLS HARD TO THE RIGHT, CAR IS DIFFICULT TO CONTROL AT HIGH SPEEDS, PROBLEM IS CONSTANT, CARS HONK AT ME SOMETIMES WHEN DRIVING NEXT TO ME BECAUSE THE CAR SWERVES BACK AND FORTH UNCONTROLLABLY. TOOK TO BMW AND THEY CONFIRMED PROBLEM BUT SAID THEY HAVE NO FIX. THEY TOLD ME TO KEEP DRIVING THE CAR UNTIL THEY FIGURE OUT HOW TO FIX IT. IT IS THE ONLY CAR I HAVE AND IS A DANGER TO THE ROAD! THIS CAR SHOULD NOT BE DRIVEN BUT BMW WILL NOT TAKE IT BACK SO I AM STUCK DRIVING THIS DANGEROUS CAR ON THE ROAD RISKING MY LIFE AND OTHERS AT BMW EXPENSE. *TR

2011 BMW 535I HAS A TENDENCY TO DRIFT TO THE RIGHT WHEN BEING DRIVEN. *TR

I PURCHASED MY 2011 BMW 535I ON 06/23/10. THE CAR HAD LESS THAN 1 MILE ON THE ODOMETER. AS I PULLED OFF THE DEALER?S LOT, I NOTICED THAT THE CAR HAD A HARD PULL TO THE RIGHT. THE SERVICE DEPARTMENT TOOK IT IN THE NEXT DAY TO FIX IT. THEIR EQUIPMENT SHOWED THAT THE VEHICLE WAS WITHIN ALIGNMENT SPECIFICATIONS, BUT WENT AHEAD AND DID AN ALIGNMENT ANYWAY (ACTUALLY 4 OF THEM) IN AN EFFORT TO RESOLVE THE PROBLEM. THEY ATTEMPTED ANOTHER SOLUTIONS (TIRE SWAPS, ETC.), BUT THEY WERE UNABLE TO FIX THE PROBLEM. THE CONTACTED BMW NORTH AMERICA AND SPOKE WITH TECHNICAL REPRESENTATIVES THERE WHO CONFIRMED THAT THE PROBLEM WAS A KNOWN ISSUE WITH THE ELECTRIC STEERING THAT WAS NEW TO THIS MODEL BUT THAT THEY HAD "NO FIX AT THIS TIME". I MET WITH A REGIONAL BMW TECH REP AT MY DEALERSHIP ALMOST A MONTH LATER. HE TOLD ME BMW WAS WORKING FEVERISHLY TO GET THE PROBLEM RESOLVED - THAT THEY CONSIDERED IT A SAFETY ISSUE AND A NUMBER ONE PRIORITY. AT THE TIME, IT WAS BELIEVED THAT A SOFTWARE FIX WOULD BE READY IN 10-14 DAYS. IT'S ALMOST BEEN A MONTH NOW. I CAN TELL YOU, IT IS SCARY TO DRIVE THIS CAR. JUST FROM DOING SOME READING AND EXCHANGING INFORMATION IN BMW OWNER FORUMS, THERE ARE A MULTITUDE OF THESE CARS OUT THERE WITH THIS PROBLEM. BMW ISN'T TALKING DIRECT TO THE CONSUMERS ABOUT THIS OR PUTTING OUT ANY INFORMATION AT ALL. I JUST WANT IT FIXED AND SAFE - IT'S BEEN ALMOST 3 MONTHS SINCE THE CAR WAS DELIVERED TO ME AND RELEASED FOR SALE TO THE NORTH AMERICAN MARKET. *TR

TL*THE CONTACT OWNS A 2011 BMW 535I. WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE BEGAN PULLING TO THE RIGHT. HE STATED THAT HE HAD TO STEER TO THE LEFT IN ORDER TO KEEP THE VEHICLE STRAIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THEY WERE AWARE OF THE PROBLEM. THE DEALER ALSO ADVISED HIM THAT THE MANUFACTURER TOLD THEM THAT IT WAS NOT A ALIGNMENT PROBLEM OR A TIRE PROBLEM BUT A SOFTWARE PROBLEM. THE DEALER STATED THAT THERE WAS NOTHING THEY COULD DO UNTIL THE MANUFACTURER WAS ABLE TO FIND A REMEDY FOR THE FAILURE. THE FAILURE WAS CONSTANT. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 700.

EVER SINCE I'VE OWNED THIS VEHICLE, I NOTICED IT PULLS TO THE RIGHT. IT CONSTANTLY PULLS TO THE RIGHT AND THE DEALER HAS NO FIX YET. *TR

I BOUGHT A 2011 BMW 535I 3 WEEKS AGO. UPON DRIVING ON LOCAL STREETS, THE CAR STOPPED ABRUPTLY FROM 30MPH TO 0MPH. MY CAR HAS UNDER 2000 MILES ON IT. STUCK IN THE MIDDLE OF AN INTERSECTION, WITH "FUEL PUMP MALFUNCTION", AND "ENGINE MALFUNCTION" ON THE ONBOARD DASH. I HIT MY HEAD ON THE STEERING WHEEL WHEN THIS OCCURRED. I WAS ALSO CARRYING A 5 GALLON SQUARE CONTAINER OF WATER THAT WAS CAPPED AND SEALED IN THE TRUNK. DURING THE ABRUPT STOP OF THE CAR, ABOUT 1/2 A GALLON OF WATER SPILLED INTO THE TRUNK. AFTER BEING TOWED TO SHELLY BMW AND TALKING TO THEM THE NEXT DAY, THEY SAID IT WAS MY FAULT AND THAT THE WATER SHORTED OUT THE COMPONENTS IN THE TRUNK. #1. THE WATER SPILLED INTO THE TRUNK AFTER THE CAR ABRUPTLY STOPPED. #2. I WAS ALMOST REAR-ENDED BY THE CARS BEHIND ME WHEN THE CAR WENT FROM 30MPH TO 0MPH. THE CAR DID NOT STALL AND SLOWLY COME TO A STOP....IT BASICALLY LOCKED UP AND STOPPED....CAUSING ME TO HIT MY HEAD ON THE STEERING WHEEL. SHELLY BMW IS NOW TELLING ME THAT I HAVE TO PAY $2600 TO REPAIR/REPLACE THE MODULES THAT ARE DAMAGED. #3. THIS INCIDENT OCCURRED ON JULY 26, 2010. #4. IRVINE POLICE DEPARTMENT WAS DISPATCHED TO THE SITE TO MAKE SURE THAT I WAS NOT HIT FROM OTHER CARS AS I SAT IN THE MIDDLE OF AN INTERSECTION FOR 1.5 HOURS WAITING FOR A TOW TRUCK. I AM CONSIDERING SEEKING LEGAL ADVICE. THIS ISSUE IS ALSO FILED WITH BMW NORTH AMERICA IN WHICH I AM STILL WAITING FOR THEM TO CONTACT ME. *TR