EN

2011 BMW Active Hybrid X6 SUV 4WD

12
Recalls
26
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

26 Complaints

for 2011 BMW ACTIVE HYBRID X6
07/26/2021
Components: POWER TRAIN
Incident Date: 02/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 5uxfg2c52bl******
Summary

The contact owns a 2011 BMW X6. The contact stated that while driving at various speeds, the vehicle would independently shift into neutral upon the depression of the brake pedal without warning. The contact would restart the vehicle soon after the failure to resume normal driving. The contact called the dealer and was informed that there were no recalls on the Vin. The contact was advised to take the vehicle to be diagnosed. The manufacturer was notified of the failure and confirmed that the Vin was not under recall. The vehicle was not repaired. The failure mileage was approximately 98,000.

05/28/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 05/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 5UXFG2C56BL******
Summary

The contact owns a 2011 BMW X6. The contact stated while driving 50 MPH, there was an abnormal burning odor prior to the vehicle losing motive power. The vehicle was pulled over and restarted approximately an hour later. The contact stated that the fuel pump message was displayed. The vehicle was not diagnosed. The manufacturer was not informed of the failure. The failure mileage was approximately 105,000.

06/16/2020
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 05/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 5UXFG2C56BL******
Summary

MY VEHICLE CUT OF ON ME ON THE FREEWAY IN THE MIDDLE LANE AND TRAFFIC. MY ENGINE STARTED SMOKE. I WAS AFRAID FOR MYSELF AND CHILDREN. I HAVE ALWAYS TOOK MY CAR INTO THE BMW OF BLOOMFIELD DEALERSHIP FOR SERVICES AND MAINTENANCE I HAVE NEVER MISS NOT ONE APPOINTMENT. FOR THE LAST 5 TO 6 MONTHS. MY VEHICLE STAYED IN THEIR DEALERSHIP. THE LONGEST WAS APPROXIMATELY 42 DAYS AND ONCE I RECEIVED MY CAR MY ENGINE STARTED SMOKING SO I GIVE THEM BACK MY VEHICLE. I ASKED THEM IF THEY FOUND OUT WHAT CAUSED MY ENGINE TO SMOKE LIKE THIS? THERE COULDN'T GIVE ME A STRAIGHT FORWARD ANSWER. ON NUMEROUS OCCASIONS WHILE PICKING UP MY VEHICLE THEY ALWAYS LEFT SOMETHING UNPLUGGED CAUSING MY INTERIOR LIGHTS TO GO CRAZY BECAUSE OF THE WIRES BEING NOT PROPERLY FIXED. THIS HAS HAPPENED AT LEAST 3 TIMES IN SIX MONTHS. I'VE PROBABLY SPENT NO LESS THAN 3,500. ON TOP OF THEM TELLING ME I NEED SOME RUN FLAT TIRES AND ALL THE LIGHTS WILL STOP BECAUSE OF THOSE TIRES. ONLY 5 DAYS LATER MY CAR STALLED RIGHT IN THE MIDDLE OF THE FREEWAY. I CALLED ROADSIDE ASSISTANCE AND THEY TOOK THE CAR OVER TO THE BMW DEALERSHIP THE CALLED ME TO INFORM ME OF MY ENGINE BEING DOESN'T WORK I ASKED HOW THEY SAID THEY DON'T KNOW, AND IN THE SAME BREATH THEY SAID THAT IF I WANTED A NEW ENGINE IT WILL COST ME 15,000 NOT INCLUDING TIME AND LABOR. *TR

11/21/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 5UXFG2C59BL******
Summary

TL* THE CONTACT OWNS A 2011 BMW X6. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SEIZED INTERMITTENTLY WITHOUT WARNING. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO BMW CLEVELAND (6135 KRUSE DR, SOLON, OH 44139, (440) 542-0600) WHERE IT WAS DIAGNOSED THAT THE LOW PRESSURE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

05/11/2019
Components: ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
Incident Date: 03/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 5UXFG8C54BL******
Summary

-ELECTRICAL ISSUES IN THE BOTH REAR DOORS ALMOST BURNED THE CAR DOWN TWICE. LUCKILY MECHANIC WAS ABLE TO FIND WHERE THE SMOKE SMELL WAS COMING FROM IN TIME. 3,000 DOLLAR EXTENDED WARRANTY WOULD NOT COVER IT AND GAVE MANY EXCUSES TO NOT PAY FOR IT. -ELECTRICAL MALFUNCTION ISSUE WITH THE EMERGENCY BRAKE SYSTEM.

02/11/2019
Components: ENGINE
Incident Date: 10/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 5UXFG8C57BL******
Summary

TL* THE CONTACT OWNS A 2011 BMW X6. AFTER FUELING THE VEHICLE, THE CONTACT DROVE OFF AND THE VEHICLE DECELERATED AND SHUT OFF. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO BMW OF LAS VEGAS (6900 W SAHARA AVE, LAS VEGAS, NV 89117, (702) 570-0279), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WOULD NOT HAVE THE VEHICLE REPAIRED UNLESS IT WAS FREE OF CHARGE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 72,000.

08/12/2018
Components: ENGINE
Incident Date: 07/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 5UXFG8C5XBL******
Summary

AFTER IDLING ON A CAR WASH FOR AT LEAST 5 MINUTES, THE CAR START TO SMOKE. I HAVE TALKED TO 3 MORE OWNERS OF MY SERIES AND THEY ARE GOING THROUGH THE SAME PROBLEM. THIS IS A BMW DEFECT AND NOW AM USING EXCESSIVE OIL TOO.

07/03/2018
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 05/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 5UXFG2C54BL******
Summary

TL* THE CONTACT OWNS A 2011 BMW X6. WHILE DRIVING 40 MPH, THE VEHICLE LOST FORWARD MOMENTUM WITHOUT WARNING. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO BMW OF ALBANY (801 E OGLETHORPE BLVD, ALBANY, GA 31705, (229) 883-2040) WHERE IT WAS DIAGNOSED THAT THE TURBO NEEDED TO BE SERVICED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *TT

06/01/2018
Components: STEERING,TRACTION CONTROL SYSTEM
Incident Date: 05/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 5UXFG2C53BL******
Summary

TL* THE CONTACT OWNS A 2011 BMW X6. WHILE MAKING A TURN AT APPROXIMATELY 5 MPH, THE VEHICLE STARTED TO VIBRATE AND THE DRIVER'S SIDE WHEEL LOST TRACTION. THE VIBRATION STOPPED WHEN THE VEHICLE ACCELERATED ABOVE 5 MPH. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE DEALER HAD NOT BEEN CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE WAS 88,000.

01/26/2018
Components: SUSPENSION,UNKNOWN OR OTHER
Incident Date: 01/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 5UXFG8C55BL******
Summary

AFTER THE CAR IS BEEN DRIVEN UNDER A SNOW STORM , WHEN THE SNOW IS NOT CLEAR HAVE TO DRIVE TO WRK 1 HOUR AWAY , THE NEXT DAY ONCE ALL SNOW IS CLEAR THE CAR TENDS TO SHAKE VERY BAD , EVERY TIME THE SAME WHEN U HIT 30MPH SHAKES VIOLENTLY LIKE THE CAR IS GONNA BREAK APART. BUT ONCE U TAKE IT INSIDE THE CARWSSH AND WASH IT TENDS TO GO AWAY? I DON'T UNDERSTAND IT? IT'S NOT THE SNOW ON THE TIRES CUZ I CLEAR ALL THAT BEFORE , I LEAVE THE HOUSE THE NEXT DAY.

09/07/2017
Components: ENGINE
Incident Date: 09/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 5UXFG8C53BL******
Summary

TURBO COOLANT RECALL. THE TURBO COOLANT PUMP IS NOT WORKING WHICH CAUSE THE CAR TO OVER HEAT NOW CURRENTLY LEAKING FROM THE HOSES. THE CAR IS CURRENTLY PARKED AND IF I START TO DRIVE IT, IT STARTS TO OVERHEAT AND SMOKE.

08/30/2017
Components: POWER TRAIN
Incident Date: 09/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 5UXFG2C5XBL******
Summary

TL* THE CONTACT OWNS A 2011 BMW X6. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND MAKING A LEFT OR RIGHT TURN AS WELL AS A U-TURN, THE VEHICLE SHAKES, AND MOVES UP AND DOWN. THE CONTACT MENTIONED THE VEHICLE WAS PREVIOUSLY SERVICED AT BMW OF MANHATTAN LOCATED AT 555 W 57TH ST, NEW YORK, NY 10019 UNDER NHTSA CAMPAIGN NUMBER: 16V311000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO BMW OF MANHATTAN WHERE IT WAS DIAGNOSED WITH A FAILED TRANSFER CASE THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

10/06/2016
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 5UXFG2C52BL******
Summary

TAKATA RECALL I HAVE CONTACTED MY BMW CENTER IN SAVANNAH ABOUT THIS RECALL AND WAS TOLD IT WOULD TAKE UP TO MORE THEN YEAR FOR THE PARTS, THIS HAS BEEN ABOUT 9 MONTHS AGO AND IM YET TO BE CONTACTED. I TRULY DO NOT FEEL SAFE IN MY VEHICLES!

09/07/2016
Components: POWER TRAIN
Incident Date: 07/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 5UXFG2C53BL******
Summary

ABOUT SAFETY CAMPAIGN #16V-311, AT THE BEGINNING OF 2015, MY 2011 BMW X6 WITH ONLY 45000 MILES STARTED TO VIBRATE WHEN I TURNED THE WHEELS, I TOOK IT TO THE DEALER AND THEY NEVER FOUND ANY ISSUES, I HAVE RECEIVED A NOTICE OF WARRANTY EXTENSION ON THE DRIVE SHAFT AND RECENTLY A RECALL TO REPLACE IT, THE CAR KEEPS GETTING WORSE EVEN AFTER A NEW DRIVE SHAFT, I HAVE EMAIL BMWUSA BUT NO RESPONSE, I ONLY DRIVE THE CAR WHEN IS NECESSARY BECAUSE I'M ALMOST SURE SOMETHING IS GOING TO BREAK AND MIGHT CAUSE AND ACCIDENT, THE CAR VIBRATES AND MAKES MECHANICAL NOISES MOSTLY WHEN I'M TURNING THE WHEELS AND PRESS ON THE GAS.

08/30/2016
Components: ENGINE
Incident Date: 08/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 5UXFG2C50BL******
Summary

TL* THE CONTACT OWNS A 2011 BMW X6. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE ENGINE OVER HEATED AND THE DASHBOARD DISPLAYED AN ERROR MESSAGE "GO TO A BMW CENTER". THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V521000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

06/13/2016
Components: ENGINE
Incident Date: 12/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 5UXFG2C57BL******
Summary

TL* THE CONTACT OWNS A 2011 BMW X6. WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED CONTINUOUSLY. IN ADDITION, THE VEHICLE DECELERATED INDEPENDENTLY AND A REDUCED POWER WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED IMMEDIATELY AFTERWARDS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V521000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

12/12/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 12/07/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 5UXFH0C51BL******
Summary

WHILE IN TRAFFIC DRIVING AROUND 45 MILES PER HOUR AT 8A ON DEC 7, 2015 ON GA400 MY 2011 BMW X6 HYBRID REAR GLASS SPARKED WITH FIRE AND SHATTERED. THE SPARKS WERE FOLLOWED BY A VERY LOUD BOOMING NOISE. THE DEFROST CONNECTOR EXPLODED APPARENTLY IN THE REAR WINDOW CAUSING REAR GLASS TO SHATTER. PICTURES ATTACHED. YOU CAN CLEARLY SEE WHERE THE EXPLOSION/SPARK OCCURRED AND WHERE THE DAMAGE STARTED. CAR IS AT DEALER NOW AND THEY HAVE TOLD ME IT IS NOT COVERED. ISSUE IS DEFROST FAILURE. CAR IS UNDER FULL FACTORY WARRANTY. THE TINT MOSTLY HELD THE GLASS IN PLACE. PROBLEM AFTER PROBLEMS WITH THIS CAR. HYBRID BATTERY REPLACED AT 18K MILES. ENGINE ISSUES. BATTERY NODE ISSUES. 43K MILES CURRENTLY. PURCHASED IN 2013 WITH 3K MILES ON IT.

10/04/2015
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 5UXFG8C59BL******
Summary

ON 10/02/2015, I WAS DRIVING MY KIDS TO SCHOOL. SUDDENLY, THERE'S THIS LOUD EXPLOSION NOISE COMING FROM THE ENGINE COMPARTMENT. AT THE TIME OF THE INCIDENT, THE VEHICLE WAS IN MOTION ON A CITY STREET. THE ROAD WAS VERY SMOOTH, THE VEHICLE DID NOT COLLIDE WITH ANY POTHOLES OR ANY ROAD OBJECTS. I PULL OVER TO THE SIDE OF THE ROAD, DID A QUICK INSPECTION, DIDN'T SEE ANYTHING. SO I GOT BACK ONTO THE CAR AND CONTINUE DRIVING. DURING ACCELERATIONS AND GOING ABOVE 40MPH ON THE FREEWAY, THE VEHICLE STARTED TO VIBRATE AND I STARTED TO LOSE CONTROL BUT MANAGED TO SLOW DOWN AND PULL TO THE SIDE OF THE FREEWAY. AFTER DOING RESEARCH AND ASKED SEVERAL MECHANICS, IT TURNS OUT THAT THE FRONT DRIVE SHAFT OF THE VEHICLE IS GOING BAD, AND THIS IS A VERY COMMON PROBLEM WITH THE BMW X6. I WAS ADVISED TO HAVE THE FRONT DRIVE SHAFT REPLACED AS SOON AS POSSIBLE OR ELSE IF THE DRIVE SHAFT HAPPENS TO BREAK ON THE FREEWAY, IT COULD CAUSE A MAJOR ACCIDENT WHICH ME AND MY KIDS COULD HAVE BEEN KILLED. ADDITIONALLY, AT 54K MILES, THE VEHICLE'S VALVE STEM SEALS HAS ALREADY GONE BAD, (THEY USUALLY DON'T GO BAD UNTIL 120K MILES) THE ENGINE OIL IS LEAKING TOWARDS COMBUSTION CHAMBER AND BURN OFF THROUGH THE CATALYTIC CONVERTER. THE VEHICLE IS EMITTING AN EXTREMELY TOXIC, SULFURIC SMELL FROM THE EXHAUST, YOU CAN SMELL IT FROM FAR AWAY WHILE THE VEHICLE IS STARTED. I HAD SEVERAL NEIGHBORS COMPLAINED ABOUT THE SMELL. NOT ONLY THAT THIS IS BAD FOR OUR HEALTH DUE TO THE CANCER-CAUSING CARCINOGEN IT IS ALSO BAD FOR THE ENVIRONMENT. BMW HAS LONG ACKNOWLEDGED THE PROBLEM AND ISSUED A "CUSTOMER CARE PACKAGE" WHICH THEY REFUSED TO CALL IT A RECALL. IN FACT, THEY REPLACED MANY DIFFERENT COMPONENTS ON MY VEHICLE, BUT THE CUSTOMER CARE PACKAGE DID NOT FIX THE TOXIC, SULFURIC SMELL FROM THE EXHAUST. THIS IS EXTREMELY UNACCEPTABLE THAT FALSELY ADVERTISE AND SOLD US AN UNSAFE VEHICLE FOR NEARLY $85,000. *TR

01/08/2015
Components: POWER TRAIN
Incident Date: 01/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 5UXFG8C5XBL******
Summary

BROKEN FRONT DRIVE SHAFT; COMMON PROBLEM WITH X5 FROM THE SAME ERA WHICH WAS RECALLED. *TR

12/18/2014
Components: ENGINE
Incident Date: 12/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 5UXFG8C50BL******
Summary

TL* THE CONTACT OWNS A 2011 BMW X6. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TURBO PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V521000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

11/07/2014
Components: ENGINE
Incident Date: 10/15/2014
Crash: No
Fire: No
Summary

HI MY NAME IS [XXX] I BOUGHT A BMW X6 5.0 2011 I'VE BEEN HAVING A LOT OF PROBLEMS WITH MY SUV! IN THE LAST MONTH I'VE BEEN IN THE DEALERSHIP 4 TIMES FOR COOLANT ISSUES IT'S SAD BECAUSE THE THIRD TIME MY WIFE AND I WERE AT THE MOVIES OUR EYES STARTED TO ITCH,BURNING AND FELT LIKE VOMITING. SO I BROUGHT THE CAR BACK AND THEY FOUND LEAKS IN THE HOSES AND CAR WAS THERE FOR ABOUT EIGHT DAYS,DON THE HEAD SERVICE MANAGER TOLD ME THEY RAN ALL THE TEST THEY CAN AND GOT EVERYTHING DONE. ON THE 3RD OF NOVEMBER OUR EYES STARTED TO ITCH AND FELT LIKE VOMITING AGAIN, SO I CALLED THE DEALER THIS THURSDAY AND TOLD THEM WHAT'S GOING ON,DON THE HEAD SERVICE GUY AND THE HEAD MECHANIC AND THE SERVICE GUY BOTH SMELLED A SENT IN MY VEHICLE SO FOR THE FOURTH TIME MY CARS IN THE SHOP AGAIN.I PICKED MY CAR UP THIS MONDAY AND BROUGHT IT BACK TO THE DEALERWITH LOW OIL LIGHT ON AND A SENT IN MY CAR! I LOVE THE BMW VEHICLES BUT I JUST DON'T FEEL COMFORTABLE DRIVING THIS VEHICLE ANYMORE I FEEL LIKE IT'S NOT SAFE OR FEEL COMFORTABLE DRIVING IT ANYMORE :( MY WIFE IS PREGNANT SHE'S FOUR MONTH IN THE PREGNANCY AND I'M SAID THAT BMW TEST US AS TEST DUMMIES. I JUST HOPE THIS DIDN'T CAUSE ANY KIND OF HEALTH ISSUES FOR US LONG-TERM AND FOR THE BABY,I SPOKE TO [XXX] FROM BMW I EXPLAINED TO HER THAT I DID NOT GO TO THE HOSPITAL BECAUSE I DO NOT HAVE HEALTH INSURANCE AND I DID NOT WANT TO HAVE A HOSPITAL BILL. PLEASE HELP I COULD GIVE YOU MORE INFO YOU COULD CALL ME AT [XXX] I REALLY DON'T WANT TO PUT MY FAMILY BACK IN THE VEHICLE AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

08/17/2014
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 08/16/2014
Crash: No
Fire: Yes
Summary

MY BMW X6 5.0I SPORT ALMOST STARTED ON FIRE, I BEEN HAVING A LOT OF PROBLEMS WITH MY CAR JUST YESTERDAY MY WATER PUMP WENT BAD AND I ONLY HAVE 48,000 MILE ON MY CAR, SINCE I BOUGHT THE CAR LAST YEAR THE WATER PUMP BEEN MAKING NOISES!! ITS SAD THAT I COULD OF LOST MY LIFE OR DID MORE DAMAGE TO MY CAR BECAUSE ITS HEATING UP AND ITS NOT FEAR TO ME OR TO ANYONE ELSE THAT OWNS THIS CAR!! I WILL CONTACT BMW NORTH AMERICA AND TELL THEM THE PROBLEM.. PLEASE RESEARCH THE PROBLEM BEFORE SOMETHING HAPPENS. *TR

07/08/2014
Components: POWER TRAIN,ENGINE
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 5UXFG8C51BL******
Summary

TL* THE CONTACT OWNS A 2011 BMW X6. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A LOUD EXPLOSION AND THE VEHICLE STALLED WITH SOME WARNING LIGHTS ILLUMINATED ON INSTRUMENT PANEL. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE, DRIVE SHAFT AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

07/08/2014
Components: POWER TRAIN,ENGINE
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 5UXFG8C51BL******
Summary

TL* THE CONTACT OWNS A 2011 BMW X6. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A LOUD EXPLOSION AND THE VEHICLE STALLED WITH SOME WARNING LIGHTS ILLUMINATED ON INSTRUMENT PANEL. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE, DRIVE SHAFT AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

02/02/2013
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/22/2011
Crash: No
Fire: No
Vehicle Identification Number: 5UXFG2C55BL******
Summary

WE LEASED OUR 2011 BMW X6 3.5I IN AUGUST 2010 FROM BMW OF TENAFLY. THE FIRST HIGH FUEL PRESSURE PUMP MALFUNCTION OCCURRED WITHIN THE FIRST 6 MONTH - IN FEBRUARY 2011. THE CAR STALLED IN THE MIDDLE OF BUSY HIGHWAY AND BECOME UNCONTROLLABLE WHILE MY WIFE WAS DRIVING OUR KIDS FROM KINDERGARTEN. THE DEALERSHIP IDENTIFIED THE FAULTY FUEL PUMP AND THE CAR WAS IN SERVICE FOR THE WHOLE 2 MONTH, WHILE WE WHERE DRIVING LOANER. WITHIN A YEAR FROM THAT SERVICE, IN APRIL 2012 THE ENGINE STALLED IN THE MIDDLE OF THE ROAD AGAIN. I WAS DRIVING AT ABOUT 40MPH WHEN SUDDENLY THE DASHBOARD LIGHTS TURNED OFF AND THE CAR BECOME ABSOLUTELY UNCONTROLLABLE, ENDANGERING THE LIVES OF MY FAMILY, BYSTANDERS AND OTHER DRIVERS ON THE ROAD. FORTUNATELY, I WAS ABLE TO STOP THE CAR BY APPLYING MY WHOLE WEIGHT ON THE BRAKES AND ENORMOUS FORCE TO TURN THE WHEEL AND ROLL INTO THE NEARBY GAS STATION. MIRACULOUSLY, NOBODY GET HURT, BUT AFTER THAT INCIDENT MY WIFE AND I DEVELOPED SUBLIMINAL FEAR OF DRIVING, EXPECTING OUR CAR TO BECOME UNCONTROLLABLE AT ANY MOMENT. MY WIFE DEMANDED TO EXCHANGE THE CAR, STATING THE FEAR OF DRIVING, BUT OUR DEALERSHIP REFUSED TO DO SO. THIS TIME IT WAS IN SERVICE FOR ABOUT TWO WEEKS. WITHIN THE 3 MONTH OF THAT SERVICE IN AUGUST 2012 THE 'REDUCED POWER' ENGINE MALFUNCTION NOTIFICATION EMERGED ON THE DASHBOARD, AND THE NEXT MORNING THE CAR REFUSED TO START. THIS TIME DEALERSHIP IDENTIFIED THE FAULTY GENERATOR, ALTHOUGH ALL THE SIGNS OF THIS FAILURE WAS VERY SIMILAR TO HIGH FUEL PRESSURE PUMP MALFUNCTION. TODAY - 02/02/2013, WITHOUT ANY WARNING SIGNS, OUR CAR STALLED IN THE MIDDLE OF HIGHWAY AGAIN. AS IN PREVIOUS SITUATIONS THERE WHERE KIDS IN THE CAR, WHEN IT BECOME ABSOLUTELY UNCONTROLLABLE, WHILE MOVING IN THE LEFT LINE ON BUSY HIGHWAY. *TR

03/15/2011
Components: TIRES
Incident Date: 03/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 5UXFG8C59BL******
Summary

I WAS DRIVING MY BRAND NEW BMW X6 ON I78 HEADED WEST. AT APPROXIMATELY EXIT 4, THE TIRE PRESSURE MANAGEMENT SYSTEM INDICATED LOSS OF PRESSURE ON THE FRONT RIGHT TIRE. I PULLED INTO A GAS STATION TO INSPECT AND NOTED THAT THE TIRE WALL HAD BLOWN OUT OF THE TIRE. THERE WAS NO DAMAGE TO THE RIM NOT THE TREAD, ONLY TO THE WALL. THE CAR WAS BRAND NEW AND HAD APPROXIMATELY 550 MILES ON IT AT THE TIME. I HAD THE CAR INSPECTED BY A CAR EXPERT WHO'S OPINION WAS THAT THE TIRE WAS DEFECTIVE. I HAD THE CAR TOWED TO BMW WHO TOLD ME THE TIRE WAS FINE AND IT WAS MY FAULT THAT IT BLEW OUT. I ARGUED MY CASE AND BMW THEN AGREED TO REPLACE THE TIRE FOR FREE. I HAVE REQUESTED THAT THEY KEEP THE TIRE FOR A FULL INSPECTION BUT THEY SEEM TO NOT WANT TO DO THIS. I AM EXTREMELY CONCERNED GIVEN THE CAR AND TIRE HAD VIRTUALLY NO DRIVEN MILES ON THEM AND I HAD NOT HIT ANYTHING IN THE ROAD (AS I NOTED BEFORE, THERE WAS NO DAMAGE OTHER THAN TO THE TIRE WALL. *TR

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