EN

2011 Chevrolet Impala 4 DR FWD

2
Recalls
492
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 11.3%

Complaints
Recalls

492 Complaints

for 2011 CHEVROLET IMPALA
11/17/2021
Components: AIR BAGS
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5EMXB1******
Summary

The contact owns a 2011 Chevrolet Impala. The contact stated that the occupant sensor in the passenger’s seat occasionally failed to recognize an occupant seated in the passenger’s side front seat. The air bag off warning light would remain illuminated on the instrument panel. The contact had taken the vehicle to a dealer where he was informed that the part to repair the vehicle was not available. The contact was referred to a junkyard for assistance with finding a replacement part. The vehicle had yet to be repaired. The failure mileage was approximately 50,000

11/08/2021
Components: AIR BAGS
Incident Date: 11/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK3B1******
Summary

Airbag light won't go off

10/11/2021
Components: ENGINE
Incident Date: 07/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK9B1******
Summary

The car was purchased 06/23/2021. Approx 2 weeks or less later the car had to be taken to the shop where it was purchased at due to the engine going in the car. There have been 3 loaner cars given while car is being fixed however after now 4 months the car is still just sitting at the shop where it was purchased at without the engine being replaced or repaired. There is a loan on this vehicle and it is very unfair that the loan has to continue to be paid for when the car is not in possession of the owner. I do not want the car back at this point because it is now out of warranty and has been sitting for a long time without being fixed. I have called many times and have been getting the run around. Now the owner of the shop or workers will not answer my phone calls. My name is [XXX] my contact information is [XXX]. I am helping my son out because he is and have been getting the runaround since he purchased this vehicle from Ecars. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

07/05/2021
Components: STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 03/31/2021
Crash: No
Fire: No
Vehicle Identification Number: 2g1wg5ek2b1******
Summary

Brake assist, traction control, stablitrack, and ABS lights continually coming on. When breaking while making a turn the breaks slip or give and then suddenly grab hold causing a grinding sound. Car wobbles while these lights are on causing a noticeable change in stability and control.

05/21/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 2g1wf5ek4b1******
Summary

The contact owns a 2011 Chevrolet Impala. The contact stated while driving approximately 55 mph, the vehicle stalled without warning. The contact mentioned that the key was unable to be removed from the ignition. The vehicle was unable to restart. The vehicle was towed to an empty parking lot. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 145,000.

05/20/2021
Components: AIR BAGS
Incident Date: 01/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5EMXB1******
Summary

When someone sits in the passenger seat the air bag light comes on. This has been going on in the both of the Impala's that we have had. This is the second one different year.

05/18/2021
Components: SERVICE BRAKES, AIR
Incident Date: 05/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 99999999999******
Summary

2011 Chevrolet Impala. Consumer writes in regard to illuminated ABS light. THE CONSUMER STATED THE BRAKE ASSIST, STABILITRAK, AND TRACTION CONTROL LIGHTS WERE ILLUMINATED. THE VEHICLE WOBBLES.

04/19/2021
Components: UNKNOWN OR OTHER
Incident Date: 04/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK4B1******
Summary

THE WELDS TO THE BRACKET THAT HOLDS THE CONTROL ARM BROKE, IF IT BROKE WHILE ON HIGHWAY THAT WOULD HAVE BEEN DEADLY.....

04/08/2021
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 04/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5EM2B1******
Summary

WHEN DRIVING THE ABS LIGHT ILLUMINATES, W/ACCOMPANYING MESSAGE: "SERVICE STABILTRAK" FOLLOWED BY 'SERVICE TRACTION CONTROL". CAR GRINDS WHEN TURNING LEFT. TODAY THE GAS PEDAL FELT LIKE IT WAS PUSHING BACK WHEN PRESSED THEN IT FELT LIKE IT LOCKED UP FOR A SECOND.

04/04/2021
Components: POWER TRAIN
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK5B1******
Summary

AFTER ABOUT 30000 MILES THE TRANSMISSION SOLENOID(S) ARE GOING BAD INTERMITTENTLY. IT'S GOING TO BE A COSTLY REPAIR FOR A PART THAT COSTS AROUND 25 DOLLARS OR SO. THIS SEEMS TO HAVE BEEN A CONTINUING PROBLEM ON THE 4T65E TRANSMISSIONS. WHEN YOU ARE AT A COMPLETE STOP WITH THE VEHICLE IN DRIVE AND GO TO ACCELERATE YOU GET NO RESPONSE EXCEPT FOR HIGHER RPM'S AND THEN THE TRANSMISSION SUDDENLY ENGAGES AND YOU GET A VIOLENT SURGE FORWARD WITH A LOUD BANG. GM KNOWS ABOUT THE PROBLEM AND SHOULD INITIATE A RECALL TO INSTALL NEW AND IMPROVED SOLENOIDS.

02/26/2021
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 12/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK6B1******
Summary

- SERVICE STABILITRAK. A REDUCED POWER LIGHT USUALLY INDICATES A FAIRLY SERIOUS PROBLEM WITH THE THROTTLE SYSTEM. WHEN THIS LIGHT ILLUMINATES THE VEHICLE WILL OFTEN GO INTO A 'SAFE MODE', WHICH WILL SEVERELY LIMIT THE SPEED OF THE CAR AND IN SOME CASES WILL RENDER THE VEHICLE UN-DRIVABLE.

01/29/2021
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 01/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK7B1******
Summary

I NOTICED MY REAR DEFROST HAS QUITE WORKING. I FIGURED IT WAS A FUSE SO I WASN'T TO WORRIED ABOUT IT. WE'VE HAD A LOT OF SNOW RECENTLY AND FIGURED I BETTER CHECK MY FUSES. THE RELAY IS WORKING THAT IS LOCATED UNDER THE HOOD. WE TRACED TO WIRING THROUGH THE FIRE WALL AND DOWN TO WHERE IT COMES INTO THE VEHICLE (DOWN BY YOUR FEET). THERE IS A WIRING THERE AND ONCE WE DISCONNECTED IT WE NOTICED IT IS BURNT VERY BAD. WHERE THE TWO PIECES CONNECT TOGETHER IS MELTED AND IS BLACK. THIS COULD HAVE BEEN EXTREMELY BAD IF IT WOULD HAVE CAUGHT FIRE.

12/21/2020
Components: ELECTRICAL SYSTEM
Incident Date: 12/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK8B1******
Summary

WHILE DRIVING AT ANY SPEED THE CAR SHUTS OFF. IT COMPLETELY LOSES POWER. NO POWER STEERING OR BRAKES. I WAS GOING 60 ON A HIGHWAY AND IT STALLED THANK GOD IT WASN'T RUSH HOUR AND THERE WEREN'T MANY CARS AROUND ME. THIS HAPPENS AT 10MPH 30, 40, 50. NO MATTER HOW FAST OR SLOW YOU ARE GOING THE CAR SHUTS OFF AND LEAVES YOU WITH NO BRAKES OR POWER STEERING. THIS IS A HUGE SAFETY ISSUE AND SHOULD BE A RECALL. IT HAS BEEN DIAGNOSED AS A FAULTY IGNITION SWITCH. I HAVE HAD IT LOOKED AT BY 3 DIFFERENT MECHANICS AND THEY ALL SAY THAT IS WHAT IT IS. NOW I HAVE TO PAY TO GET A NEW IGNITION PUT IN. I HAVE HAD THE CAR 18 MONTHS AND NEW PROBLEMS OCCUR CONSTANTLY WITH IT. CHEVY SHOULD BE PAYING FOR A NEW IGNITION SWITCH TO BE INSTALLED.

12/16/2020
Components: UNKNOWN OR OTHER
Incident Date: 12/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK7B1******
Summary

CLICKING NOISE IN MY DASH BOARD; ACTUATOR. I HAD IT REPLACED ABOUT 2 YEARS AGO AND IT HAS STARTED AGAIN. MECHANIC SAID IT IS COMMON PROBLEM WITH THESE MODELS

11/23/2020
Components: SUSPENSION,ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 03/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5EM3B1******
Summary

BACK DRIVER PASSENGER DOOR IS STUCK. WILL NOT OPEN AT ALL, LOCKS DON'T UNLOCK MOST OF THE TIME AND DON'T LOCK AT ALL. ALWAYS HAVE TO LOCK MANUALLY. NEW STARTER REPLACED BUT STILL SEEMS TO NOT WANT TO START. KNOCKING NOISE IN DASH. FRONT PASSENGER HEATED SEAT DOESN'T WORK, WHEN THE HEAT BUTTON IS PUSHED THE LIGHT BLINKS AND TURNS BACK OFF. VENTS DON'T WORK WELL. AND VEHICLE IS STATIONARY, IN MOTION... ALSO WHEN VEHICLE SPEEDS UP THE MUSIC GETS LOUDER ..

11/12/2020
Components: ENGINE
Incident Date: 11/08/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 2G1WB5EK9B1******
Summary

I WAS DRIVING AND A PART IN MY A/C BEGAN CLICKING LOUDLY, THEN THE AIR SHUT OFF COMPLETELY AND STARTED SMOKING. A LOUD NOISE CAME FROM WHERE THE A/C BLOWER MOTOR IS AND WITHIN MOMENTS THE ENTIRE CAR WAS ENGULFED IN FLAMES.

11/06/2020
Components: STEERING,SUSPENSION,STRUCTURE
Incident Date: 07/01/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1WF5EK8B1******
Summary

ON MY FRONT LOWER CONTROL ARMS THE BRACKET THAT ATTACHES TO THE FRAME AND THE CONTROL ARM ITSELF HAS SNAPPED COMPLETELY OFF ON MY FRONT PASSENGER SIDE AND YOU CAN TELL THAT THE WELD THAT WAS PREVIOUSLY HOLDING IT ONTO THE FRAME ITSELF WAS A WEAK POINT IN THE WHOLE CROSS MEMBER FRONT K FRAME AND I FOUND IT VERY DANGEROUS I HAVE NO CLUE ON HOW TO FIX THIS AND WAS WONDERING IF YOU GUYS HAD A RECALL ON IT AND ARE WILLING TO FIX IT THIS IS A BIG PROBLEM AND VERY DANGEROUS I KNOW THAT I CANNOT HAVE IT REWELDED ON I DO NOT KNOW WHAT TO DO AND ALMOST KILLED ME AS I WAS DRIVING.

11/05/2020
Components: POWER TRAIN,AIR BAGS,SERVICE BRAKES
Incident Date: 11/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK6B1******
Summary

THE BRAKES ARE AUTOMATICALLY STOPPING WHILE DRIVING ON A CITY STREET. THE TRANSMISSION HAS A PRESSURE VALVE CODE THAT WILL NOT GIVE A DEFINITE READING.THE AIRBAGS LIGHT STAYS ON ALONG WITH THE ABS AND STABILITY TRAK LIGHT STAYING ON.

11/02/2020
Components: ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM,ENGINE
Incident Date: 10/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK0B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATE WHILE DRIVING 35 MPH, THE VEHICLE STARTED HESITATING. THE CONTACT WAS IN THE PROCESS OF MAKING A LEFT TURN WHEN HE HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT STATED THAT CHANGE THROTTLE BODY, SERVICE STABILITY TRAC AND SERVICE TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE ENGINE POWER REDUCED WARNING LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOSMART - LONGVIEW LOCATED AT 1151 MCCANN RD, LONGVIEW, TX 75601, (833) 586-2886 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MECHANIC RESET THE CHECK ENGINE WARNING LIGHT. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 127,068.

08/19/2020
Components: WHEELS,SERVICE BRAKES,ENGINE
Incident Date: 02/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EKXB1******
Summary

WHEN I GOT THE CAR I NEW IT NEEDED NEW TIRES SO I WENT TO THE TIRE SHOP FRO.M THE DEALERSHIP BUT I ASK THE DEALER IF THE CAR HAD BEEN IN AN ACCIDENT BECAUSE I COULD FEEL IT SHIMMY HE WAS TRYING TO SALE ME AND 2009 BUT I COULD HERE ITS POWER STEERING PUMP WAS OUT THEY WERE BOTH THE SAME PRICE IT ONLY MADE SINCE TO GET THE NEWER CAR. AFTER PUTTING NEW TIRES ON I SEEN IT NEEDED OIL CHANGE THEN AND TRANSMISSION NEEDED SERVICED. WHILE I WAS DOING THAT I CALLED TO ASK THE GUY IF HE WAS GOING TO HELP ME OUT. LOL YEA BRING IT IN ALL CHARGE YOU TWICE AS MUCH AS THE PLACE YOU ARE AT RIGHT NOW SO I LET HIM KNOW I WOULD LET ALL MY FRIENDS KNOW. IT WAS ONE THING AFTER ANOTHER. ITS BEEN ONE THING AFTER ANOTHER THEN THE FLAPPER FOR THE VENT STARTED FLAPPING AND MAKES AN AWFUL NOISE ALL THE TIME THERE NO WORKING AIR CONDITIONING SO I TOOK IT TO A MECHANIC TO LOOK AT IT NEEDS BRAKES AND ROTTERS AND THE LIST GOES ON AND ON SO I WANTED TO GET OUT OF THE 29.9 INTERESTED THE LOAN OFFICE CONTRACT ME BECAUSE IM PAYING IT OFF TO FAST AND SAYS I SIGNED TO WRONG LOAN AGREEMENT AND WANTS MORE MONEY THERE IN CAHOOTS TOGETHER IT WOULDNT LET ME MARK EVERYTHING THATS WRONG

08/10/2020
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 07/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK3B1******
Summary

WORST CAR GM IS HORRIBLE

07/08/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EKXB1******
Summary

THERE DASHBOARD CRACKS REALLY BAD AND APPARENTLY THIS HAS BEEN AN ONGOING SITUATION WITH CHEVY AND GM VEHICLES. THERE'S LOTS OF STATIC AND I GET SHOCKED ALL THE TIME WHICH SHUTTING MY VEHICLE OFF OR STARTING. I HAVE HAD NO OFF MARKET WORK DONE TO MY VEHILE SO ITS ALL AS IT WAS WHEN ORIGINAL PURCHASED.

06/29/2020
Components: POWER TRAIN
Incident Date: 06/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EKXB1******
Summary

VEHICLE RANDOMLY GIVES CHECK ENGINE LIGHT AND REDUCED ENGINE POWER, SERVICE STABILITRACK. AT THIS POINT ENGINE POWER REDUCED TO POINT THAT IS VERY DANGEROUS. WHILE PASSING (SAFELY) IT CAME ON AND I WAS STUCK IN ONCOMING LANE BECAUSE I DIDN?T HAVE THE POWER TO COMPLETE PASS. HAPPENS EVERY WEEK SEVERAL TIMES. THIS OCCURS WHILE DRIVING AND SITTING. EVEN IN PARK IT WILL OCCUR. COMPLETELY RANDOM WHETHER DRIVING, SITTING, OR IN PARK RUNNING. *TR

06/23/2020
Components: AIR BAGS
Incident Date: 06/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5EMXB1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE AIR BAG SENSOR FAILED TO RECOGNIZE AN OCCUPANT SEATED IN THE PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO DON FRANKLIN CHEVROLET BUICK GMC INC (345 S. HWY 27, SOMERSET, KY 42503) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE REPAIR. AN EMAIL WAS SENT TO THE MANUFACTURER HOWEVER, THERE WAS NO RESPONSE RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

06/14/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 06/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK4B1******
Summary

CHECK ENGINE LIGHT CAME ON. MESSAGE CAME ACROSS SAYING REDUCING ENGINE POWER. THEN SAID TO SERVICE STABILIZER. IT THEN TURNED OFF TRACTION CONTROL. WE WERE DRIVING HOME FROM VACATION WHEN THIS HAPPENED. AFTER A BIT DRIVING THE WHOLE CAR SHIFT OFF WHILE DRIVING 60MPH ON A BUSY HIGHWAY. THE MESSAGE ON DASH SAID IT DISABLED OUR STARTER. WE ALMOST DID NOT GET OFF THE ROAD SAFELY WE WERE IN THE LEFT LANE AND COULD NOT GET TO THE SHOULDER. MY HUSBAND HAD TO MAKE THE DECISION TO PASS ACROSS INTO ONCOMING BECAUSE THANKFULLY THERE WAS NO ONE COMING. *TR

06/13/2020
Components: AIR BAGS
Incident Date: 03/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5EMXB1******
Summary

WHEN YOU SEAT IN THE PASSENGER SEAT, THE SERVICE AIR BAG WILL COME ON. MY IMPALA ISN'T THE ONLY VEHICLE THAT IS DOING. I KNOW SEVERAL PEOPLE THAT ARE HAVING THE SAME PROBLEM. ITS THE SAME YEAR AND THE SAME VEHICLE. AND WHAT I WAS TOLD THAT IF I GET INTO AN ACCIDENT MY AIR BAG WILL NOT DEPLOY. THIS IS A SAFETY ISSUE FOR THE PASSENGER. AND COULD LEAD TO A LAWSUIT TO CHEVROLET. MY CAR ONLY HAS 63,000 MILES ON IT. IT SHOULDN'T HAVE ISSUES WITH THE AIRBAGS. *TR

06/12/2020
Components: SERVICE BRAKES
Incident Date: 06/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1WG5EK2B1******
Summary

WHEN TAKING OFF AFTER STOPPING VEHICLE BREAKS SEEM TO STICK. DOES NOT ALL WAS DO IT. ABS AND TRACTION CONTROL LIGHT COMES ON SOME TIME. HEARD THIS IS A COMMON PROBLEM AMONG THESE VEHICLES. *TR

04/22/2020
Components: SUSPENSION,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 04/10/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1WC5EMXB1******
Summary

I WAS DRIVING AND A COP WAS BEHIND ME AND HE TURNED ON HIS LIGHTS WHEN I NOTICED HIS I TRIED TO MOVE INTO THE RIGHT LANE, AND WHEN I STARTED TO CHANGE LANES MY DRIVER WHEEL LOCKED AND IT SOUNDED AS IF I HIT MY BRAKES AND THE COP HIT ME MY CAR SPIN OUT OF CONTROL AND I HIT A TREE.

03/20/2020
Components: AIR BAGS
Incident Date: 03/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK7B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE SERVICE AIR BAG WARNING LIGHT WAS CONSTANTLY ILLUMINATED. ADDITIONALLY, WHILE A PASSENGER WAS SEATED IN THE FRONT PASSENGER'S SEAT, THE SENSOR FAILED TO ACKNOWLEDGE THAT THE SEAT WAS OCCUPIED. AN INDEPENDENT MECHANIC DIAGNOSED THE FAILURE AS A OCCUPANT DETECTION SENSOR FAILURE. THE VEHICLE WAS NOT REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

02/21/2020
Components: POWER TRAIN
Incident Date: 02/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK5B1******
Summary

THE TRANSMISSION WENT OUT ON A MAJOR HIGHWAY IN MOTION 2/12/20

02/04/2020
Components: ENGINE
Incident Date: 02/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK6B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING AT 50 MPH THE VEHICLE STALLED. THE STABILIZER TRACTION CONTROL AND ENGINE POWER REDUCED WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 68,000.

01/27/2020
Components: POWER TRAIN,ENGINE
Incident Date: 09/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK0B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GEARS LOCKED WHEN TRYING TO SHIFT INTO THE DRIVE POSITION. THE CONTACT STATED THAT THE TRANSMISSION HAD TROUBLE SHIFTING INTO SECOND GEAR. THE VEHICLE WOULD MAKE A HIGH PITCH SOUND, JERK VIOLENTLY AND FINALLY SHIFT INTO THE GEAR. THE CONTACT WOULD HAVE TO DRIVE REAL SLOW IN ORDER TO GET GOING AND THE VEHICLE LOST POWER GOING UP HILLS. THE DEALER H & H AUTO SALES (1007 E STUART DR, GALAX, VA 24333 (276) 236-7300) STATED TO BRING THE VEHICLE IN BUT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE DEALER HAD ALREADY FIXED THE ABS SYSTEM AND THE ACCELERATOR PEDAL. THE VEHICLE ALSO HAD LEAKY VALVE COVERS AND HAD BEEN TO THE DEALER MULTIPLE TIMES. THE VEHICLE WAS SOLD TO THE CONTACT WITH A RECALL THAT HAD TO BE REPAIRED. THE REPAIR WAS DONE AT THE DEALER JEFF JOHNSON CHEVROLET (2533 CARROLLTON PIKE, WOODLAWN, VA 24381 (276) 779-4620). THE MANUFACTURER HAD NOT BEEN CALLED YET. THE FAILURE MILEAGE WAS 183,500.

01/21/2020
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 01/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK6B1******
Summary

I WAS DRIVING ON THE HIGHWAY AND RECEIVED THE FOLLOWING MESSAGE, SERVICE STABILITRAK - REDUCED ENGINE POWER. THIS HAS COME UP A FEW TIMES. THIS TIME THOUGH WHILE STILL DRIVING MY ENGINE POWER WAS GREATLY REDUCED WITH THE ERROR, "STARTER DISABLED, SERVICE THROTTLE". THIS LED TO A DRASTIC DECREASE IN SPEED WITH ZERO CONTROL OVER THROTTLE AND MOVED TO THE SHOULDER AND THE CAR ROLLED TO A HALT.

12/28/2019
Components: STEERING,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 12/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK7B1******
Summary

I WAS DRIVING MY CAR AND SUDDENLY IT FLASHED ACROSS THE SCREEN SERVICE STABILITRAK, THEN SERVICE TRACTION CONTROL SYSTEM, THEN REDUCED ENGINE SPEED. THIS CAUSED MY VEHICLE TO SLOW WAY DOWN OUT OF NO WHERE FROM 70 TO LESS THAN 30, AND MADE STEERING NEAR IMPOSSIBLE. I HAVE MY TWO CHILDREN I DROVE AROUND AND I'M AFRAID TO EVEN DRIVE BECAUSE IF THERE'S AN ACCIDENT WITH THEM IN THE CAR BECAUSE MY CARS SLOWING UNEXPECTEDLY SOMEONE WILL BE PAYING FOR THIS. THIS IS A HUGE SAFETY ISSUE AND I SEE ALL OVER IT IS AND IT NEEDS TO BE FIXED!

12/28/2019
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 12/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK2B1******
Summary

THE REAR DEFOGGER ON MY VEHICLE STOPPED WORKING. INVESTIGATION LEAD TO A VIDEO ON THE INTERNET SHOWING A MELTED CONNECTOR ON THE PASSENGER SIDE FUSE BOX. FOLLOWING THE STEPS IN THE VIDEO I FOUND THE EXACT SAME BURNED UP CONNECTOR UNDER THE CARPET OF MY VEHICLE. PHOTOS INCLUDED. THE CONNECTOR WAS CLEARLY NOT DESIGNED TO HANDLE THE CURRENT THE FUSE WAS ALLOWING TO FLOW THROUGH. THIS IS A FIRE RISK AS WELL AS AN INCONVENIENCE AS NOW MY REAR DEFOGGER IS INOPERATIVE. I NEVER SMELLED THE BURNING PART BUT LOST CLEARING ABILITY ABOUT THREE WEEKS AGO WHEN DRIVING IN COLD WEATHER.

12/26/2019
Components: SUSPENSION,WHEELS,ELECTRONIC STABILITY CONTROL
Incident Date: 12/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK2B1******
Summary

WE WHERE COMING HOME AND HEARD A LOUD SNAP ON MY RIGHT SIDE BY THE WHEEL AND AS WE REDUCE SPEED THE CAR STARTS TO SHAKE VIOLENTLY AND THE TRACTION SENSORS WENT OFF THE CAR REDUCED SPEED DANGEROUSLY ON THE FRW WITH TRAFFIC BEHIND US AND HARD TO STEER... AND MOMENTS AFTER THE CAR SHUT OFF.

12/05/2019
Components: AIR BAGS
Incident Date: 10/24/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1WG5EK1B1******
Summary

TL* THE CONTACT OWNED A 2011 CHEVROLET IMPALA. WHILE THE CONTACT'S VEHICLE WAS AT A STOP, ANOTHER VEHICLE RAN A RED LIGHT AND COLLIDED DIRECTLY INTO THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD, BACK, NECK, CHEST, AND SHOULDER. MEDICAL ATTENTION WAS RECEIVED. POLICE REPORT NUMBER: MP19030877 WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS UNKNOWN.

12/02/2019
Components: AIR BAGS
Incident Date: 12/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK3B1******
Summary

THE FRONT PASSENGER AIRBAG LIGHT AND CHIME IS CONSTANTLY GOING OFF. AT FIRST IT WAS RANDOM AND INTERMITTENT BUT NOW IT IS FREQUENT. THIS IS WITH NO ONE IN THG HE SEAT.

10/27/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK8B1******
Summary

WHILE DRIVING ON A CITY STREET, THE DOOR LOCKS CYCLED SEVERAL TIMES, THE RADIO WENT OFF AND ON, THE ENGINE SEEMED TO STALL AS IF A BAD RELAY OR FAULTY GROUND STRAP. WEATHER WAS CLEAR AND DRY.

10/26/2019
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 09/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK4B1******
Summary

ON 1/29/16 MY CAR DIED AND TOWED TO DEALER WHERE I WAS TOLD I NEED A TRANSMISSION. THE CAR ONLY HAD 69000 6MONTHS AGO DASH BOARD LIGHTS LIT TRACTION CONTROL, REDUCED ENGINE POWER SERVICE STABILITRACK ABS.WHEN I WOULD STEP ON THE ACCELARETOR PEDAL IT WOULD MAKE A WINDING NOISE GO TO THE FLOOR AND POP BACK UP AGAIN. AS I WAS DRIVING DOWN THE HIGHWAY ALL OF A SUDDEN I HAD NO ACCELERATION CAR HAD DIED. L PULLED TO THE SIDE OF THE ROAD A FEW MINUTES LATER STARTED UP AGAIN THIS HAPPENED NUMEROUS TIMES I TOLD MY SON HE COULDN'T DRIVE THE CAR BECAUSE I FELT IT WAS UNSAFE. I CALLED THE GM THEY GAVE ME A COUPON TO HAVE THE A DIAGNOSTIC CHECK ON IT. IN SEPT I WENT TO THE DEALER AND HE SCANNED MY CAR FOR CODES I WAS TOLD I NEEDED A RIGHT FRONT HUB PART NUMBER 13582664, A RIGHT WHEEL SPEED SENSOR HARNESS, 10340314, ACCELERATOR PEDAL, 84018392, AND A VENT VALVE 2085252. I CAN'T BELIEVE A CAR DEALERS WOULD LET A PERSON LEAVE NOT INFORMING THE CUSTOMER WHAT A SAFETY ISSUE THIS IS. I DROVE THE CAR FOR A DAY BECAUSE I COULDN'T AFFORD TO FIX IT AND WAS TRYING TO COME UP WITH THE MONEY AGAIN THE CAR DIED ON ME AS I WENT TO ACCELERATE NOW THE CAR IS SITTING IN MY YARD DEAD AS A DOORNAIL. I CALLED THE DEALER AND EXPLAIN THE SITUATION TO THE DEALER AT LANNAN CHEVROLET IN WOBURN AND I SPOKE WITH THE OWNER AND THE ONLY RESPONSE I GOT WAS WHAT DO YOU WANT THERE'S A HUNDRED THOUSAND MILES ON THE CAR I HAVE BEEN DOING LOTS OF RESEARCH ON THIS PARTICULAR VEHICLE AND I'M APPALLED BETWEEN A 2008 AND A 2011 THERE HAS BEEN HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE.THESE ARE SAFETY ISSUES WHERE PEOPLE CAN GET KILLED. OUT OF ALL THESE SAFETY ISSUES THERE'S NOT ONE INVESTIGATION THAT HAS BEEN OPENED IN REGARDS TO THE ISSUES. NHTSA OR GM NEEDS TO OPEN AN INVESTIGATION IMMEDIATELY ON THESE CARS. THERE IS A MAJOR SAFETY ISSUE AND A RECALL IS NECESSARY.VIN NUMBER..(XXXXX) REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

09/20/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1WG5EKXB1******
Summary

I HAVE BEEN HAVING PROBLEMS OFF AN ON WITH SEVERAL ISSUES I DON'T KNOW IF IT'S SENSOR , WIRING, WHEEL, OR OTHER RELATED BUT I HAVE BEEN HAVING ISSUES WITH SERVICE STABIL TRAK, SERVICE AIRBAGS, TRACTION CONTROL, BRAKING RELATED, ETC. MOST RECENT HAS BEEN WITH SERVICE STABIL TRAK . I TOOK TO DEALERSHIP AND THEY SAID COMPUTER SHOWED THROTTLE BODY NEEDED REPLACED AND I'VE DONE THAT THEN A COUPLE WEEKS LATER SAME LIGHTS COMING ON ONLY THIS TIME DEALERSHIP SAYS IT'S THE RIGHT WHEEL SPEED SENSOR HARNESS BUT I DIDN'T HAVE THAT REPAIRED BECAUSE I AM SEEING IN FORUMS ONLINE OTHERS HAVING SAME ISSUES AND IT'S AN ONGOING PROBLEM NO MATTER WHAT PART OF THE SYSTEM YOU FIX SO I'VE BEEN TURNING OFF TRACTION CONTROL SO I DON'T GET WARNING LIGHTS . VEHICLE ALWAYS IN MOTION WITH THESE PROBLEMS AND AFTER ALL THE ISSUES I'VE HAD AND STILL HAVE I KNOW NOW THAT AN ACCIDENT THAT HAPPENED ABOUT A YEAR AGO IS DEFINITELY RELATED TO ALL THIS . I WAS APPROACHING A BUSY INTERSECTION AND SAW LIGHT WAS YELLOW SO I STARTED SLOWING DOWN AND CAME TO A COMPLETE STOP I REMEMBER HAVING MY FOOT ON BRAKE PEDAL AND NEXT THING I KNEW MY CAR HAD SLAMMED INTO THE REAR OF THE CAR IN FRONT OF ME IT HAPPENED SO FAST I WAS STUNNED AND COULDN'T COMPREHEND WHAT HAD JUST HAPPENED AND THE PERSON I HIT WAS A PREGNANT FEMALE WHO WAS VERY UPSET. I TOLD HER I HAD NO IDEA HOW THE INCIDENT COULD'VE HAPPENED WITH MY FOOT ON BRAKE WE WERE BOTH ON OUR WAY TO WORK AND SINCE THERE WAS NO REAL PHYSICAL DAMAGE TO OUR VEHICLES WE JUST EXCHANGED INFO AND HEADED TO WORK. I KNOW NOW IT WAS RELATED TO THIS SOMEHOW AND WISHED I WOULD'VE REPORTED IT. THE CAR HAD ACCELERATED ON ITS OWN!! I BOUGHT THIS CAR FROM THE DEALERSHIP WITH 41,000 MILES (HIGHWAY MILES ) I WAS TOLD IT NOW HAS 92,000 MILES ON IT AND I HAVE DONE ALL THE OIL CHANGES AND REQUIRED MAINTENANCE BUT HAVE SPENT SEVERAL THOUSAND HOURS AT DEALERSHIP WITH EVERY ISSUE IMAGINABLE.

08/22/2019
Components: POWER TRAIN,AIR BAGS
Incident Date: 03/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK6B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. SINCE 2015, THE CONTACT HAD TO REPLACE THE TRANSMISSION ON THREE SEPARATE OCCASIONS. DURING EACH FAILURE, THE VEHICLE WOULD NOT ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL AND A YELLOW WARNING INDICATOR APPEARED. ON THE FIRST OCCURRENCE, THE CONTACT HAD THE VEHICLE TOWED TO FERMAN CHEVROLET OF TAMPA (9751 E ADAMO DR, TAMPA, FL, 813-623-2411) AND THE CONTACT PAID FOR THE TRANSMISSION REPLACEMENT. FOR THE OTHER TWO FAILURES, THE CONTACT HAD THE VEHICLE TOWED AND SERVICED AT AN INDEPENDENT MECHANIC. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED FOR THE AIR BAG WARNING INDICATOR. THE TRANSMISSION WAS REPLACED. THE FAILURE MILEAGE WAS UNKNOWN.

07/31/2019
Components: POWER TRAIN
Incident Date: 07/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK4B1******
Summary

AFTER BEING STOPPED AND THEN ACCELERATING, THE TRANSMISSION IS STICKING AND THEN WILL KICK IN VERY HARD, LIKE YOU ARE BEING HIT IN THE REAR-END. IT DOES NOT DO IT ALL THE TIME, HAS BEEN DOING IT FOR A WHILE OFF AND ON, AND IT IS NOW STARTING TO DO THIS MORE OFTEN. I HAVE SEEN THE SAME COMPLAINT FROM MANY OTHER IMPALA OWNERS.

07/19/2019
Components: POWER TRAIN,EXTERIOR LIGHTING
Incident Date: 09/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK7B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRANSMISSION FAILED. WHEN THE CONTACT ENTERED AN INTERSECTION, THE VEHICLE STALLED WITHOUT WARNING. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PLANETARY GEAR FAILED. THE MECHANIC REBUILT THE TRANSMISSION AND REPAIRED THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE'S WARRANTY WAS EXPIRED. THE CONTACT ALSO STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE ON JULY 12, 2019. THE HEADLIGHTS WERE NOT REPLACED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 41,908.

07/14/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 07/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK9B1******
Summary

TAKATA RECALL I KEEP HAVING THE ABS LIGHT ALONG WITH TRACTION CONTROL LIGHT TURN ON EVERY OTHER DAY AND IN MORNINGS IT DISAPPEARS AS I DRIVE. CAR HAS 60129 MILES ON IT AND I HAVE READ ON IMPALA FORUMS IT IS COMMON BUT NO RECALLS ISSUED YET.

06/15/2019
Components: POWER TRAIN
Incident Date: 06/14/2019
Crash: No
Fire: No
Summary

HOT AND COLD THE TRANSAXLE IS SLIPPING AND THEN GRABBING ON ACCERATION WITH HARD SHIFTING.

06/08/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK3B1******
Summary

CONSTANT CLICKING FROM BEHIND DASHBOARD THE BLENDER SOMETHING HAVING TO DO WITH AIR/HEAT RUNS ALL THE TIME EVEN WHEN CAR IS NOT BEING USED. IT KILLS MY BATTERY LIFE AND SINCE THIS IS A MALFUNCTION FROM CHEVY I SHOULDN'T BE BURDENED WITH CONSTANTLY REPLACING BATTERIES. ITS LOUD AND LASTS FROM 30 SECONDS TO 3 MINUTES.

05/20/2019
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
Incident Date: 02/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WBEK1B13******
Summary

JANUARY 2019 WAS DRIVING ON A VERY CONGESTED INTERSTATE 95 AT THE POSTED SPEED LIMIT OF 65. A WARNING POPPED UP ON MY DASH BOARD.SERVICE STABIL TRAK ENGINE IN REDUCED POWER. IT WAS LIKE I LONGER CONTROLLED MY CAR. THE SPEED SUDDENLY DROPPED. I WENT FROM 65MPH TO MAYBE 30MPH. IT FELT LIKE MY BRAKES WERE BEING APPLIED . I BECAME SCARED AND ALMOST STARTED TO PANIC. BUT BECAUSE I WAS IN THE FAR RIGHT LANE I WAS ABLE TO PULL OFF THE INTERSTATE. I SAT THERE ON THE SIDE OF THE INTERSTATE WITH MY HEART RACING AND MY HANDS LOCKED ON THE STEERING WHEEL SO HARD THEY CRAMPED UP. I TURNED OFF MY CAR AND REMOVED THE KEYS FROM THE IGNITION. I THANKED GOD I WAS ALONE IN THAT CAR. I THANKED GOD THE CAR BEHIND ME WAS NOT TAILGATING ME. I WAITED FOR ABOUT 5 MINUTES AND THEN PUT THE KEY BACK IN THE IGNITION AND STARTED THE CAR UP. THE WARNING WAS GONE BUT THE SERVICE ENGINE LIGHT REMAINED ON. I WAS SCARED TO DEATH TO MERGE BACK ONTO THE INTERSTATE SO I PUT ON MY FLASHERS AND DROVE ON THE SHOULDER AT 20-30MPH UNTIL I GOT TO THE FIRST EXIT. I MADE IT HOME. I CALLED A CAR REPAIR COMPANY. THEY TOLD ME THE SENSOR MORE THAN LIKELY NEED TO BE RESET. THEY SUGGESTED I TAKE IT TO A CHEVY DEALERSHIP SERVICE CENTER. THE NEXT DAY I STARTED MY CAR UP AND ALL WARNING WERE GONE SO I DID NOT TAKE IT TO THE SERVICE CENTER. THE CAR RAN FINE UNTIL TODAY 52/20/2019. I JUST FILLED MY TANK UP WITH GAS. TURNED IT ON PUT IT IN GEAR AND DROVE 20FEET WHEN THE SAME ERROR CAME ON . I HAD LOOKED UP THIS ERROR ON THE INTERNET. SEEMS LOTS OF AMERICANS HAVE ALMOST BEEN KILLED BECAUSE A CAR MAKER HAS A MECHANISM BUILT IN TO IT VEHICLE THAT TAKES CONTROL OF THE SPEED TO WHICH THE VEHICLE IS TRAVELING. PEOPLE ARE SPENDING A LOT MONEY TO FIX AN ISSUE THAT SEEMS TO NOT HAVE A FIX. CHEVROLET IS PUTTING THE LIVES AND THE LIVES OF OTHERS ON THE ROADS IN JEOPARDY WITH THEIR STABIL TRAK COMPUTER SENSORS.YOUR FAILING AMERICANS

04/18/2019
Components: ENGINE
Incident Date: 04/17/2019
Crash: No
Fire: No
Summary

GET AN ERROR OUT OF NOWHERE STATING SERVICE STABILITRACK, LOSS OF ENGINE POWER.

04/13/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WD5EM1B1******
Summary

RECALL N140299, I HAVE BEEN HAVING PROBLEMS WITH NO STARTS, STUCK IGNITION KEYS, I RECEIVED NOTICE OF RECALL, TOOK VEHICLE TO HESSERT CHEVY AT 6301 E ROOSEVELT BLVD. PHILA. PA 19149, THEY PLAYED WITH THE KEYS, SAID MY CAR WAS DONE. PUT KEY IN IGNITION NO START TRIED AGAIN IT STARTED. DEALER WANTED 149.00 TO LOOK FURTHER. HELP

04/07/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 04/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK9B1******
Summary

DRIVING AT ABOUT 70MPH MY CHECK ENGINE LIGHT CAME WITH WITH THE READING SERVICE STABILITY TRACK, ENGINE REDUCED POWER AN DISABLED STARTED, SERVICE THROTTLE INSTANTLY I LOSS ALL RMPS AN MY STEERING WHEEL ALMOST FULLY LOCKED WHILE THE CAR WAS STILL ON MOTION. LUCKILY I WAS ABLE TO JUS BARLEY VEER OFF THE ROAD INTO SAFETY. WHY WOULD A CAR COMPANY HAVE SOMETHING LIKE THIS IN THIER VEHICLES. THAT WOULD LOCK THE STEERING WHEEL WHILE GOING AT ACCELERATED SPEEDS

04/02/2019
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 04/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK1B1******
Summary

TAKATA THE PROBLEM THAT IS WRONG WITH MY CAR IS THE ENGINE POWER REDUCE IS ALWAYS COME ON AND WHEN I'M ON THE INTERSTATE OR HIGHWAY MY SPEED REDUCE AND MY CAR CAN SHUT OFF AT ANY TIME WHILE DRIVING AND IT CAN CAUSE A BAD WRECK. THE PROBLEM BEEN HAPPEN FOR A MINUTE NOW

03/31/2019
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 03/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK0B1******
Summary

WHILE IN MOTION MY 2011 CHEVY IMPALA UP A HIGHWAY MY VEHICLE DASH WILL COME UP AND SAY STABILITRAK DISABLED TRACTION CONTROL DISABLED THEN ENGINE POWER REDUCED THEN THE VEHICLE WILL BEGIN TO NOT STEER CORRECTLY THEN I WILL HAVE TO PULL OVER AND RESTART THE VEHICLE IT THEN REPEATS ITSELF AFTER A SHORT PERIOD OF TIME

03/27/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 02/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK5B1******
Summary

LOSS OF POWER STEERING AT STARTUP, BECOMES INTERMITTENT AFTER DRIVING FOR A FEW MINUTES, THEN SERVICE STABILITRACK NOTIFICATION COMES ON SOMETIMES WHILE DRIVING. THE STABILITRACK NOTIFICATION WILL COME ON WHILE MAKING A TURN, DOESN'T MATTER IF IT IS A RIGHT OR LEFT TURN.

03/14/2019
Components: STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 03/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK5B1******
Summary

'TAKATA RECALL' WHILE DRIVING ON THE HIGHWAY, MY VEHICLE WILL LOSE POWER, WHICH CAUSE THE VEHICLE TO SHUT DOWN. ON THE DASHBOARD, SERVICE AIRBAG APPEARS AS WELL AS THE ABS LIGHT AND LOCK MODE COMES ON. THE VEHICLE KEY WILL NOT TURN TO OFF MODE UNTIL A FEW SECONDS. THEN ONCE THE VEHICLE ALLOWS THE KEY TO TURN TO OFF MODE, U HAVE TO WAIT A FEW SECONDS THEN THE CAR WILL START WITH NO PROBLEM AND THE ABS AND LOCK SIGNAL ON DASHBOARD GOES OFF. THIS HAS HAPPENED SEVERAL TIMES IN ONE TRIP ON THE HIGHWAY. THIS IS NOT SAFE AT ALL BECAUSE THE STEERING WHEEL ALSO GET STIFF AND THE TRACTION CONTROL COMES ON THE DASHBOARD AS WELL. WHAT CAN I DO ABOUT THIS? SHOULD I TAKE MY VEHICLE IN TO THE DEALERSHIP? THE LAST TIME THIS PROBLEM HAPPENED TO ME WAS MARCH 14, 2019

02/01/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 01/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK9A1******
Summary

AS I WAS DRIVING ON THE STRAIGHT HIGHWAY AT ABOUT 70 MPH I LET OFF THE ACCELERATOR DUE TO A CAR AHEAD OF ME DRIVING UNDER SPEED LIMIT AS I PUT PRESSURE ON THE PEDAL IT SPED UP BUT FELT A SLIGHT HESITATION, I THOUGHT NOT MUCH OF IT UNTIL I SEE A 18 WHEELER COMING UP FAST , I PUT A LITTLE MORE PRESSURE ON ACCELERATOR TO BY PASS THE SLOW CAR IN THE RIGHT LANE AS I DID THIS I FELT MY GAS PEDAL WOBBLE TO THE SIDE W 18 WHEELER STILL BEHIND ME I TRIED TO SPEED UP AND MAKE IT TO SAFETY BECAUSE I KNEW SOMETHING WASN'T RIGHT , JUST AS I GET BACK IN THE RIGHT LANE I FELT THE PEDAL GIVE AS IF IT JUST BROKE OFF ... I KEPT DRIVING TO CATCH THE NEXT EXIT AND TO GET OFF OF THE TWO LANES AND GET MYSELF TO SAFETY BUT IT WASN'T CATCHING SPEED I PANTICKED PUSHED MY ENERGY LIGHTS ON AND KEPT PUSHING THE PEDAL FOR IT TO GO STILL NOT MUCH HELP .. SO I JUST HELD DOWN THE PEDAL ,( BY THIS TIME IT'S ALMOST ON THE FLOOR BOARD SWINGING LEFT TO RIGHT I FINALLY GET A BREAK WHEN AN EXIT CAME UP I TOOK THE EXIT PRAYED TO GOD AND LOOKED AT THE PEDAL , TO MY SHOCK IT WAS HANGING ON BY A FEW WIRES ...PLZ SEE TO IT THAT THIS GETS CHECKED THAT WAS THE MOST SCARIEST SITUATION THAT HAS EVER HAPPENED TO ME WHILE DRIVING THANK GOD HE WAS WITH ME, I USUALLY NEVER COMPLAIN BUT THIS I JUST COULDN'T PASS UP IT IS SCARY AND COULD OF BEEN FATAL . PLZ TAKE A LOOK AT THIS TY

01/17/2019
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK8B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE TRACTION CONTROL, SERVICE STABILITRAK, AND REDUCE POWER INDICATORS ILLUMINATED. WHEN THE FAILURE OCCURRED, THE VEHICLE SUDDENLY DECELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE ACCELERATOR PEDAL, BUT THE FAILURE CONTINUED. THE LOCAL DEALER (MALCOLM CUNNINGHAM CHEVROLET, 2031 GORDON HWY, AUGUSTA, GA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 139,000. *TT CONSUMER STATED TRACTION CONTROL STABILITY THE ENGINE LIGHT STAY ON AND THE ENGINE REDUCE POWER.*JB

01/17/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK5B1******
Summary

MULTIPLE THROTTLE BODY FAILURES, FIRST ONE WAS REPLACED BY GM AT 33K MILES LAST UNTIL ABOUT 70K SINCE 2017 HAD TO REPLACE 3 MORE TIMES ALL NEW PARTS BEING UNDER WARRANTY. ON 4TH THROTTLE BODY NOW, USUALLY HAPPENS WHEN CAR IS IN NORMAL CITY DRIVING...

01/14/2019
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 01/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK4B1******
Summary

WHILE DRIVING 60 MPH, GO A SERVICE STABILATRAK, REDUCED ENGINE POWER, THEN ENGINE TURNED ITSELF OFF. FORTUNATELY, I WAS ON A STRAIGHT ROAD AS POWER STEERING AND BRAKES DID NOT WORK. AFTER ROLLING TO A STOP, I PUT IT IN PARK AND TRIED TO RESTART. NOTHING! NO CLICKING AT ALL. AFTER 5 MINUTES AND MULTIPLE ATTEMPTS, CAR STARTED AND DROVE NORMALLY??? CAR ONLY HAS 36,000 MILES ON IT.

01/07/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 11/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 21WG5EK6B11******
Summary

"TALARA RECALL" THE HEATER DOES NOT GO OFF UNTILL THE CAR IS CUT OFF., THE CAR TREMBLES WHEN DRIVING IT , IT DOES NOT HAVE SPEED AND THEIR IS A KNOCKING SOUND COMING FROM THE DASHBOARD.ALL THIS BEGAN TO HAPPEN AFTER I LEFT THE TIRE KINGDOM SERVICE CENTERS.I BROUGHT IT BACK AND THE DEALER TELL ME THAT THEIR A RECALL ON MY CAR FOR THAT PROBLEM.

12/14/2018
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 12/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK6B1******
Summary

CAR GETS SERVICE STABITRACK, TRACTION CONTROL AND ABS WARNING ON DASH. REPLACING WHEEL HUBS WITH SENSORS DOES NOT FIX THIS ISSUE. SOMETIMES THE CAR WILL WANT TO APPLY BRAKES WHILE DRIVING OR REDUCE ENGINE SPEED. I HAVE BEEN THROUGH MANY FORUMS WITH PEOPLE REPORTING THE SAME ISSUE ON THE SAME CAR AND THROUGH MULTIPLE YEARS OF MANUFACTURING. FROM THE RESEARCH I HAVE DONE IN THE LAST FEW DAYS IT LOOKS LIKE HUNDREDS OF OWNERS HAVE REPORTED THIS ISSUE BUT CHEVROLET IS NOT DOING ANYTHING TO CORRECT IT. NOT SURE AT THIS POINT IF IT IS THE WIRING HARNESS CAUSING THE PROBLEM OR IF THIS COULD BE SOMETHING WITH THE COMPUTER THAT CONTROLS THE STABITRACK, ABS AND TRACTION CONTROL. IF CARS ARE LOOSING POWER AND OR THE BRAKES ARE BEING APPLIED WITH OUT DRIVER CONTROL THIS CAN LEAD TO DANGEROUS DRIVING CONDITIONS FOR THE CAR OWNER PASSENGERS AND EVERYONE ELSE DRIVING ON THE SAME ROAD. WITH HOW MANY PEOPLE ARE REPORTING THIS I DO NOT SEE WHY THE CAR OWNER SHOULD NEED TO PAY THOUSANDS OF DOLLARS TO DIAGNOSE AND MAYBE FIX THE ISSUE. FROM WHAT I HAVE READ SOME PEOPLE HAVE HAD TO PAY FOR MULTIPLE SERVICE EVENTS AND THE ISSUE STILL NOT RESOLVED.

12/10/2018
Components: POWER TRAIN
Incident Date: 11/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK9B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE THE VEHICLE WAS IN OPERATION, THE ENGINE STALLED AND THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TAKEN TO REEDMAN TOLL CHEVROLET OF SPRINGFIELD (840 BALTIMORE PIKE, SPRINGFIELD, PA 19064, 484-472-6290) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. *TT CONSUMER STATED TE GAS PEDAL IS NO LONGER WORKING.*JB

12/05/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 10/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EKXB1******
Summary

ONE MONTH AFTER I BOUGHT IT USED FROM A DEALER I STARTED GETTING SERVICE STABILITRAK, SERVICE TRACTION CONTROL, SERVICE ABS LIGHTS WITH REDUCED POWER. IT HAS ALMOST 87K MILES ON IT.

11/22/2018
Components: STEERING
Incident Date: 11/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK5B1******
Summary

WHEN BRAKING THE POWER STEERING FAILS AND IS VERY HARD TO STEER WHEN TURNING

11/19/2018
Components: POWER TRAIN
Incident Date: 11/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK7B1******
Summary

AFTER TURNING AND BACKING OUT OF A STORE PARKING LOT, I PUT MY CAR BACK INTO DRIVE. ABOUT FIVE OR TEN FEET LATER MY FINAL DRIVE SHATTERED AND MY VEHICLE BECAME COMPLETELY IMMOBILE. I WAS UNABLE TO MOVE MY VEHICLE OUT OF THE WAY OF TRAFFIC. I AM VERY FORTUNATE THAT THIS ISSUE DID NOT OCCUR WHILE I WAS DRIVING ON THE HIGHWAY OR A CROWDED STREET. FOR MY TRANSMISSION TO HAVE CATASTROPHIC FAILURE AT A MEAGER 76,000 MILES IS ABSOLUTELY ABSURD. TRANSMISSION WAS CARED FOR ACCORDING TO MANUFACTURER'S RECOMMENDATIONS.

11/02/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 11/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK0B1******
Summary

WHEN DRIVING THE STABILITRAK LIGHT REDUCED ENGINE POWER LIGHT COMES ON ALONG WITH THE CHECK ENGINE LIGHT. MY CAR SLOWS DOWN AND SOMETIMES IT WOULD STALL WHEN STEPPING ON THE GAS AND THE GAS PEDAL WOULD SOMETIMES SHAKE. AFTER SHUTTING THE CAR OFF FOR ABOUT AN HOUR OR SO THE STABILITRAK LIGHT WOULD GO OFF AND AFTER A DAY THE ENGINE LIGHT WOULD GO OFF AS WELL. WHENEVER I TAKE IT TO THE MECHANIC TO HAVE IT DIAGNOSED AND FIXED THEY ARE NOT ABLE TO FIND ANYTHING WRONG WITH IT. THIS HAPPENS WITHOUT WARNING OFTEN EVEN WHEN DRIVING ON THE HIGHWAY AND FRIGHTENS ME WITH HOPES THAT IT DOES NOT CAUSE AN ACCIDENT THAT COULD SERIOUSLY INJURE MYSELF OR OTHERS, OR CAUSE A FATAL ACCIDENT.

10/23/2018
Components: UNKNOWN OR OTHER
Incident Date: 07/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK5B1******
Summary

DOOR SYSTEM ON THE CAR HAS FAILED MULTIPLE TIMES WHERE I HAVE TO TAKE THE DOOR APART AND FIX IT. IT'S NOT ALL 3 DOORS IT'S JUST ONE DOOR. I UNDERSTAND YOU MAY NOT THINK THIS IS A SAFETY THING. BUT I'M A FIREFIGHTER AND LET ME TELL YOU THAT IF I HAD SOMEONE IN THE BACK SEAT AND I GET IN A CRASH. HOW ARE THEY SUPPOSE TO GET OUT? SINCE I HAVE A CAR SEAT ON THE OTHER SIDE. ESPECIALLY IF THE CAR CATCHES FIRE. I GUESS SOMEONE DYING WILL HAVE TO CHANGED THAT.

10/22/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK8B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE MAKING A TURN, THE VEHICLE COMPLETELY LOST POWER. ALSO, THE STABILIZER TRACK AND ENGINE SERVICE INDICATORS ILLUMINATED. THE VEHICLE COASTED AS IT REGAINED SOME POWER, BUT THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO SLOWLY BE DRIVEN TO ITS DESTINATION. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 124,000.

10/16/2018
Components: ELECTRICAL SYSTEM
Incident Date: 10/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK4B1******
Summary

THIS VEHICLE IS UNDER ACTIVE RECALL. I HAVE SOLD (TRADED-IN,) THE VEHICLE TO A LICENSED CAR DEALER. I INFORMED THE BUYER VERBALLY OF THE SAFETY ISSUE, BUT I WISH TO BE CERTAIN GM IS AWARE OF THE SALE. UNFORTUNATELY, THE GM WEBSITE RECALL SECTION HAS NO WAY FOR ME TO REGISTER THE SALE, AND THEREFORE THERE MAY BE A RISK TO THE EVENTUAL BUYER OF THE CAR, SHOULD THE SELLER FAIL TO MENTION TO THE BUYER/END-USER THAT THERE IS AN ACTIVE RECALL. GM IS DERELICT IN NOT HAVING A WAY FOR RECALLED VEHICLE SELLERS TO SIMPLY REGISTER THE SALE WITH THE NEW OWNER'S INFORMATION. THE GM RECALL SITE ALSO DOES NOT ACCEPT ANY EMAILS OR ANY OTHER ONLINE CONTACT. CALLING GM VIA TELEPHONE RESULTS IN TRANSFERS, DELAYS, AND RECORDINGS.

10/16/2018
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 10/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK7B1******
Summary

I KEEP GETTING ERRORS OF CHECK STABILITRAK ENGINE POWER REDUCED I HAVE CHANGED THE THROTTLE BODY

10/14/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK1B1******
Summary

UPON STARTING STABILITRAK NEEDS SERVICE. REDUSED ENGINE POWER AND CHECK ENGINE LIGHT ALL CAME ON AND CAR RAN ROUGH. REATART AND CAR RUNS BUT CHECK ENGINE LIGHT SATYS ON.

10/10/2018
Components: AIR BAGS
Incident Date: 10/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK7B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE AIR BAGS. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

09/17/2018
Components: EXTERIOR LIGHTING
Incident Date: 09/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK4B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING AT NIGHT, THE CONTACT WAS ALERTED BY A POLICE TROOPER THAT THE PASSENGER SIDE HEADLIGHT WAS NOT ILLUMINATED. THE CONTACT STATED THAT EACH TIME THE HEADLIGHT BULB WAS REPLACED, IT CONTINUED TO FAIL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

08/22/2018
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 08/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK5B1******
Summary

YOU REALLY WANT TO KNOW WHAT I THINK? OK...HERE'S WHAT I THINK. I THINK THAT IS BEYOND COMPREHENSION AND PERSONALLY I THINK IT'S ILLEGAL THAT GM CAN GET AWAY WITH NOT HAVING TO PUT OUT A RECALL FOR THE "ENGINE POWER IS REDUCED" ISSUE THAT JUST ABOUT EVERY MAKE AND MODEL OF GM VEHICLES HAVE. IT'S NOT ONLY TIME CONSUMING TO TRY AND FIGURE OUT WHAT THE FIX WOULD BE BECAUSE IT'S NOT ALWAYS THE SAME THING WRONG ON EACH VEHICLE (AND WHEN YOU DO HAVE IT FIXED IT DOESN'T LAST VERY LONG UNTIL THE "ENGINE POWER IS REDUCED" WARNING COMES BACK), IT'S ALSO VERY EXPENSIVE BUT THE BIGGEST PROBLEM IS THAT IT'S EXTREMELY DANGEROUS. THE POWER IS REDUCED AND ACTUALLY TURNS THE CAR ENGINE OFF NO MATTER IF YOU'RE DRIVING OR NOT. IT SHUT MY 2011 CHEVROLET IMPALA ENGINE OFF AS I WAS DRIVING DOWN THE INTERSTATE. THANK GOD THERE WAS VERY LITTLE TRAFFIC OR IT COULD HAVE BEEN CATASTROPHIC. I DIDN'T REALIZE HOW BIG OF A PROBLEM THIS WAS UNTIL I STARTED RESEARCHING THE PROBLEM. IT'S ABSOLUTELY CRIMINAL THAT YOU PAY YOUR HARD EARNED MONEY FOR A VEHICLE AND IT NOT ONLY ISN'T WHAT YOU THOUGHT YOU WERE PAYING FOR BUT IT CAN ACTUALLY TAKE YOUR LIFE AND RUIN YOUR FAMILY BECAUSE GM'S BOTTOM LINE IS MORE IMPORTANT THAN THEIR CUSTOMERS LIVES. I'VE FILLED A COMPLAINT ON THIS PROBLEM ALREADY AND IF SOMETHING ISN'T DONE AND IT'S THE CAUSE OF GRIEF FOR MY FAMILY I WILL MAKE IT MY MISSION TO MAKE SURE GM NOT ONLY FIXES THEIR CRAPPY WORKMANSHIP BUT THAT THEY ALSO DIG INTO THEIR BOTTOM LINE AND COMPENSATE THEIR CUSTOMERS FOR THE HEARTACHE AND GRIEF THEY HAVE CAUSED. IT'S A PRETTY SIMPLE FIX FOR THEM AND THAT WOULD BE TO ACKNOWLEDGE THE PROBLEM AND JUST FIX IT, BUT I JUST DON'T THINK THEY CARE ENOUGH TO DO THAT. I'VE ALWAYS BEEN A CHEVY GUY, BUT AFTER THIS IMPALA I WILL NEVER OWN OR DRIVE ANOTHER GM PRODUCT FOR AS LONG AS I AM AROUND. THAT'S WHAT I THINK. SIGNED, CHEVY GUY FORCED TO NOT BE A CHEVY GUY

08/21/2018
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 08/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK5B1******
Summary

I WAS DRIVING ON THE INTERSTATE AND A MESSAGE CAME UP SAYING "ENGINE POWER IS REDUCED". IT WAS DURING RUSH HOUR AND I ALMOST GOT REAR ENDED BECAUSE MY VEHICLE SLOWED DOWN TO ABOUT 15 MILES PER HOUR.

08/20/2018
Components: STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 01/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK4B1******
Summary

SERVICE STABILITRAK SERVICE TRACTION CONTROL ABS

08/18/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 08/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK5B1******
Summary

ANYTIME I GO TO ACCELERATE AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, RED LIGHT, OR ETC THE CAR HESITATES AND THEN JERKS FORWARD. THE CAR HESITATES AND LOSES POWER. WHILE DRIVING DOWN A BUSY CITY ROAD THE CAR TURNED OFF. I HAD TO TRY AND STEER THE VEHICLE TO THE SIDE OF THE ROAD. THE STEERING WHEEL WOULD BARELY TURN.

08/08/2018
Components: UNKNOWN OR OTHER
Incident Date: 03/27/2014
Crash: No
Fire: No
Summary

I THINK THERE SHOULD BE A RECALL ON THE STABILIZER BAR. OUR ENGINE POWERS DOWN IF THE WIRE BEHIND THE GAS PEDAL GETS LOOSE. THIS HAS HAPPEN TO MY HUSBAND CAR MORE THAN ONCE DRIVING DOWN THE ROAD.

07/24/2018
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK1B1******
Summary

IF IDLE OR RUNNING THE VEHICLE MAKES AN EXTREMELY LOUD TICKING NOSE. IT TURNS OUT THAT IT'S THE BLEND DOOR ACUATOR.

06/27/2018
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 06/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK7B1******
Summary

I LEFT WORK TO GO PICK UP MY DAUGHTER AT THE AIRPORT (ABOUT AN HOUR AWAY) BUT HEARD DINGING AND SAW THAT I WAS GETTING THE MESSAGE TO SERVICE STABILITRAK/TRACTION CONTROL AND THAT ENGINE POWER IS REDUCED. LUCKILY I WAS NOT ON A HIGHWAY AT THE TIME, BUT I WOULD HAVE BEEN IF IT HAD HAPPENED WHILE I WAS PICKING UP MY DAUGHTER. I DROVE STRAIGHT HOME INSTEAD AND MY HUSBAND HAD TO LEAVE WORK TO PICK UP OUR DAUGHTER. I AM TAKING THE CAR TO THE DEALER NEXT WEEK FOR SERVICE. IT APPEARS THAT THIS IS A VERY COMMON ISSUE WITH THIS MODEL AND NEEDS TO BE ADDRESSED BY GM.

06/03/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 06/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK9B1******
Summary

WIFE AND DAUGHTER WERE DRIVING IN CAR WHEN ALL OF A SUDDEN WARNING LIGHTS CAME ON AND THE VEHICLE LOST ALL POWER IN THE MIDDLE OF TRAFFIC.NO BRAKES, BRAKES OR STEERING,THANKS GOD THERE WAS NO ACCIDENT

05/24/2018
Components: SUSPENSION
Incident Date: 05/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5EM7B1******
Summary

TL* THE CONTACT CALLED ABOUT A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A FAILURE THAT SEEMED LIKE A FLAT TIRE. THE TECHNICIAN DIAGNOSED THAT THE REAR SUSPENSION ADJUSTABLE LATERAL LINK CAME APART WITHOUT WARNING. THE TECHNICIAN REPLACED THE PART WITH AN AFTERMARKET PART, BUT THE FAILURE RECURRED. THE DEALER WAS NOT CALLED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000.

05/21/2018
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 05/20/2018
Crash: No
Fire: No
Summary

I WAS DRIVING ON I-695 (IN BALTIMORE) WITH MY 3 DAUGHTERS I RECEIVED "SERVICE STABILITRAK, TRACTION CONTROL, ENGINE POWER REDUCED" MESSAGE WHILE DRIVING AROUND 65 MPH. THE ENGINE AND TRACKING LIGHT CAME ON AND THE MESSAGES WOULD NOT GO AWAY. I WAS FRIGHTEN AND HOPEFUL THAT WE WOULD NOT ONLY MAKE IT TO OUR DESTINATION BUT THEN BACK HOME AGAIN. FORTUNATELY WE DID BUT THE VERY NEXT DAY I HAVE RESEARCHED THIS ISSUE. IT SEEMS TO BE A ONGOING ISSUES AND MAYBE COST ME HUNDREDS OF DOLLARS TO REPAIR. THAT MAKES ME NERVOUS BECAUSE I AM A SINGLE MOTHER WITH ONLY ONE SOURCE OF INCOME.

05/21/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 05/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK5B1******
Summary

WHILE DRIVING THE ELECTRONIC STABILITY CONTROL LIGHT COMES ON. POWER IS LOST. HAVE TO STOP, TURN CAR OFF AND TURN BACK ON. THE ENGINE LIGHT STILL STAYS ON. THIS HAS HAPPENED WHILE DRIVING ON CITY STREETS AND WHILE STOPPED AT A LIGHT. THIS HAS HAPPENED 3 TIMES IN THE LAST MONTH.

04/25/2018
Components: POWER TRAIN
Incident Date: 11/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5EMXB1******
Summary

MY TRANSMISSION BANGS INTO GEAR FROM STARTING IN DRIVE FROM A STOP . NOT ALL THE TIME BUT STILL HAPPENS .

04/25/2018
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 04/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK6B1******
Summary

CAR THREW MESSAGE SAYING REDUCED ENGINE POWER, SERVICE TRACTION CONTROL AND SERVICE STABILITRAK ALL AT ONCE. MY CAR WOULD NOT GO AND WAS LOSING SPEED WHILE I WAS ON THE INTERSTATE. I WAS FORCED TO PULL OFF AT A HEAVILY TRAVELED PART OF THE ROAD AND WAIT FOR ASSISTANCE. I HAD TO HAVE MY CAR TOWED AND WORKED ON. THE MECHANIC SAID THAT IT IS POSSIBLY A BAD THROTTLE BODY. I HAVE HAD THIS SAME THING HAPPEN TWO OTHER TIMES WITHIN LESS THAN A YEAR. I WOULD LIKE IT TO BE NOTED THAT THIS TIME IT LEFT ME IN A DANGEROUS SITUATION. I WENT FROM DOING THE SPEED LIMIT WHICH WAS 70 THEN IT GRADUALLY DECREASED IN SPEED UNTIL IT WOULD NO LONGER RUN AT ALL.

04/25/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 04/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK9B1******
Summary

SUDDEN DISPLAYED MESSAGE WHILE DRIVING: SERVICE STABILITY CONTROL , SERVICE TRACTION CONTROL , REDUCED ENGINE POWER. CAR WAS UNABLE TO GO AFTER STOP. PARKED THE CAR AND RESTARTED WITH JUST AN ENGINE LIGHT, BUT MESSAGES STARTED TO FLASH AGAIN. DID GET ME HOME.

04/24/2018
Components: WHEELS,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 04/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EKXB1******
Summary

WHEN COMING TO A STOP MY ABS SERVICE STABILITY TRACTION CONTROL SERVICE BRAKE LIGHTS ALL COME ON THEN MY 2011 HESITATION TO STOP WHEN BRAKING. EVEN IF I GO SLOW OR JUST STOPPING AT A STOP SIGN. IT PUSHES MY FOOT FROM THE BRAKE. A CRANKING NOISE SOUND. I HAVE GOTTEN BRAKE, TIRE RODS, ROADERS AND NEW TIRES. I DON'T KNOW WHAT ELSE TO DO. THIS HAPPENS SPECIFICALLY WHEN ON THE HIGHWAY WHEN HAVING TO COME TO A SUDDEN STOP. I ALMOST CRASHED SEVERAL TIMES NOT BEING ABLE TO STOP. MIND YOU MY CAR ONLY HAS 65000 MILES ON IT. THIS IS JUST TOO SOON.

04/23/2018
Components: POWER TRAIN
Incident Date: 04/19/2018
Crash: No
Fire: No
Summary

4T65E TRANSMISSION. I STOP AT A STOP SIGN AND GO TAKE OFF AND MY CAR WON'T MOVE FORWARD. I COULD GET ALMOST HOME IN SECOND GEAR AND THEN NOTHING AT ALL WOULD WORK TO MOVE THE CAR FORWARD. I HAD REVERSE AND STILL DO BUT I CANNOT MOVE FORWARD IN ANY GEAR. CODE P1811. I HAD IT LOOKED AT AND WHEN THE TRANSMISSION WAS OPEN THERE WAS A PIECE OF METAL THAT WAS JUST LYING THERE ABOUT AN INCH LONG. HE SAID IT WAS A MISSING APPLY LUG THAT BROKE OFF ONE OF THE APPLY BANDS AND THAT I WOULD HAVE TO REPLACE THE TRANSMISSION OR HAVE A COMPLETE REBUILD. I JUST THINK A TRANSMISSION SHOULD LAST MORE THAN 7 YEARS. AND I READ THIS IS COMMON FOR THAT TRANSMISSION BUT IT HAPPENS MORE IN 2000-2002 MODELS.....BUT I GUESS IT HAPPENS WITH THE NEWER ONES ALSO.

04/10/2018
Components: POWER TRAIN
Incident Date: 04/01/2018
Crash: No
Fire: No
Summary

WHEN PROCEEDING FROM A STOP THE CAR DOESNT WANT TO GO THEN ALL OF S SUDDEN IT TAKES OFF JERKING MY HEAD BACKWARDS.A TRANSMISSION COMPANY DIAGNOSED IT AS A SEAL IN THE TRANSMISSION. IT SEEMS TO GO BACK AS FAR AS 2004. IM ALMOST AFRAID TO DRIVE THE CAR NOT WANTING TO LURCH INTO A CAR IN FRONT OF ME. A SIMPLE REPLACEMENT OF SAID SEAL WITH A LARGER ONE WOULD FIX THE PROBLEM. IT SHOULDN'T HAPPEN AT 95000 MILES

04/09/2018
Components: UNKNOWN OR OTHER
Incident Date: 04/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK3B1******
Summary

P0128 CODE. ENGINE HOT A/C OFF LIGHT ON DASH HEAT GUAGE DROPS ALL THE WAY DOWN AND AC DOES NOT WORK. I HAVE REPLACED THERMOSTAT TWICE AND ECT SENSOR ONCE PLEASE ADVISE. THERMOSTAT RELACEMENT GAVE ME APROX 200 MILES EACH TIME, ECT SENSOR REPLACEMENT APROX 50 MILES. ALL DRIVING ON CITY STREETS IN TOWN. PLEASE ADVISE!!

03/26/2018
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 03/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK6B1******
Summary

THE CHECK ENGINE AND STABILITRAK LIGHT HAS COME ON AND OFF SEVERAL TIMES AND ALSO CAUSING MY VEHICLE TO SLOW DOWN. I AM NOW AT THE POINT OF DESPERATION AS THIS MORNING, WHILE I WAS ON MY WAY TO WORK, THE LIGHTS CAME ON AGAIN, ONLY THIS TIME THE CAR TURNED ITSELF OFF BUT PROCEEDED TO ROLL EVEN WITH ME ATTEMPTING TO PUT ON BRAKES. I HAVE READ IN SEVERAL FORUMS THAT THIS HAS HAPPENED TO OTHERS, INCLUDING SOMEONE CRASHING INTO A LIGHT POLE. PLEASE ADVISE WHAT CAN BE DONE, AS I NOW FEAR FOR MY LIFE WITH THIS CAR.

03/26/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 03/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK7B1******
Summary

WHY IS THERE NOT A RECALL ON STABILITY TRACTION CONTROL? I SEE THOUSANDS OF COMPLAINTS ON THE INTERNET FOR GM VEHICLES. IT SEEMS TO ME THAT GM JUST DOESN'T CARE ENOUGH AFTER THE SALE. I JUST BOUGHT 2011 IMPALA AND NOW THE STABALITRACK SERVICE LIGHT KEEPS COMING ON WHILE GOING DOWN THE ROAD. IT WILL DO THIS FOR NO APPARENT REASON BUT HAPPENS MOSTLY WHEN ACCELERATING. USING THE CRUISE CONTROL ON LEVEL ROAD AND DASH WARNING LIGHT COMES ON AND THROWS CAR OUT OF CRUISE, DECELERATING WHILE GAGES FLIP AROUND ALL OVER THE PLACE. POWER LOSS AND LACK OF ACCELERATION ARE DEFINITELY SAFETY ISSUES. PULLING OUT OF MY DRIVEWAY ONTO MICHIGAN HIGHWAY AND I GET HALFWAY ACROSS HIGHWAY AND CAR STOPS. THIS HIGHWAY IS 55 MPG AND WHILE I WOULD HAVE HAD PLENTY OF TIME TO CROSS THE LANE, CAR LOOSES ALL POWER. LOOKING ON THE INTERNET GIVES NO HELP FOR A FIX. I TURNED THE STABILITY TRACTION CONTROL OFF, BUT THE PROBLEM DOES NOT GO AWAY. I SEE ON THE INTERNET THAT MANY PEOPLE HAVE TAKEN THERE VEHICLE TO THE DEALER GARAGE ONLY TO GET CHARGED EXORBITANT PRICES FOR "POSSIBLE" THAT DO NOT SEEM TO HELP. GM SHOULD GET THIS FIGURED OUT AND NOT LET EVERY DEALER GARAGE DO THEIR OWN GUESSING ON WHAT WILL FIX THIS VERY DANGEROUS PROBLEM THAT IS NOT LIMITED TO SINGLE MODEL OR YEAR BUT SPANS MANY YEARS WITH MANY MODELS. MY FIRST VEHICLE WAS A GM BUT THIS MAY BE MY LAST GM. I WOULD LIKE TO GIVE A DATE BELOW BUT THIS HAS BEEN HAPPENING SINCE I BOUGHT THE VEHICLE ABOUT A MONTH AGO AND GETTING STEADILY WORSE. I HAVE HAD IT CHECKED OUT BUT NOBODY CAN GIVE ME ANY USEFUL ANSWERS

03/22/2018
Components: UNKNOWN OR OTHER
Incident Date: 03/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK1B1******
Summary

WHILE ACCELERATING, AT APPROXIMATELY 45 MPH, THE ACCELERATION PEDAL BECAME STUCK AND THE CAR WOULD NOT STOP. BRAKES WERE APPLIES AND ENGINE FOUGHT THE BRAKES UNTIL I COULD GET THE CAR STOPPED. ENGINE CONTINUED TO REV HIGH AND I CALLED 911. POLICE DISPATCHER ADVISED TO TURN OFF CAR IN DRIVE. POLICE ARRIVED AND SAW THAT THERE WAS NO FLOOR MATS OVER THE PEDALS. A FEW MOMENTS LATER, POLICE AND I HEARD A SNAP UNDER THE DASH. AT THAT TIME WE HAD NO IDEA WHAT THE SOUND WAS. I SUBSEQUENT STARTED THE CAR AND IT IDLED PERFECTLY. I LATER FIGURED THAT THE SNAP SOUND WAS THE ACCELERATOR PEDAL RETURNING TO THE OUTWARD POSITION. VERY SCARY EXPERIENCE THAT ALMOST CAUSED SEVERAL ACCIDENTS, DURING THE ORDEAL.

03/14/2018
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 03/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK0B1******
Summary

REDUCED ENGINE POWER, SERVICE STABILITRAK AND TRACTION CONTROL. SPENT $300 TO GET THE GAS PEDAL SENSOR REPLACED 4 DAYS AGO AND ITS DOING IT AGAIN. CAR LOSES POWER (I WAS I-65 GOING ABOUT 60 MPH). SHIFTS HARD, TOO.

03/07/2018
Components: SUSPENSION
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK7B1******
Summary

I READ MY CAR HAS A RECALL ABOUT THE FRONT TIRES SUSPENSION AND LATELY, I BEEN HEARING A CLICKING NOISE ON MY FRONT TIRES WHEN I'M DRIVING OR TURN THE CORNERS OF SIDE STREETS.

02/22/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 02/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK3B1******
Summary

I WILL BE DRIVING, SOMETIMES ON THE HIGHWAY AT HIGH SPEEDS, AND THE CHECK ENGINE LIGHT WILL COME AND SAY "ENGINE POWER REDUCED" "SERVICE STABILITRACK". THE ENGINE FASTLY REDUCES SPEED AND I AM UNABLE TO ACCELERATE. THIS IS VERY DANGEROUS AND COULD CAUSE AN ACCIDENT.

02/20/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 02/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK3B1******
Summary

MY CHEVY SAYS STABILIZE TRACK THEN ENGINE POWER SLOWS IT'S VERY DANGEROUS SHOULD BE A RECALL.

02/18/2018
Components: WHEELS
Incident Date: 02/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK4B1******
Summary

'SERVICE STABILITRAK' 'SERVICE TRACTION' 'SERVICE BRAKE SYSTEM' WARNINGS ALERTING ONLY WHEN TURNING VEHICLE TO THE LEFT. ONLY LUMINATES DURING TURN, THEN TURNS OFF. ALERTS SHOW ON ALL TYPES OF ROADS AND AT ALL SPEEDS. NO CODES PULLED FROM COMPUTER.

02/12/2018
Components: AIR BAGS,SEATS
Incident Date: 02/10/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1WF5EK0B1******
Summary

"TAKATA RECALL" VEHICLE INVOLVED IN A REAR END COLLISION, WAS PUSHED INTO ONCOMING TRAFFIC AND HIT HEAD ON. AIR BAG NEVER DEPLOYED ADDITIONALLY THE BACK OF DRIVERS SEAT COLLAPSED INTO THE REAR SEAT

02/10/2018
Components: STEERING
Incident Date: 02/05/2018
Crash: No
Fire: No
Summary

HAD THE VEHICLE ALIGNED ABOUT ONE YEAR AGO DUE TO IT PULLING TO THE RIGHT. THE STEERING WAS STILL SLOPPY AND CONTINUED TO DRIFT TO THE RIGHT. WELL COME TO FIND OUT THAT THE TIE ROD ON DRIVERS SIDE WAS FROZEN AND COULD NOT BE ADJUSTED. SO A YEAR LATER I DECIDED TO HAVE THE TIE ROD REPLACED SO IT WOULD DRIVE STRAIGHT AND TRUE. AFTER FURTHER INSPECTION IT WAS BROUGHT TO MY ATTENTION THAT THE STEERING KNUCKLE HAD A CRACK ALMOST COMPLETELY THROUGH. I HAVE NEVER HIT ANYTHING IN THAT VEHICLE TO CAUSE A CRACK IN THE STEERING KNUCKLE. THE VEHICLE CURRENTLY HAS 37000 MILES ON IT. I KNOW THE POLICE EDITION HAS A RECALL FOR THE SAME PROBLEM. CHEVROLET SHOULD HAVE RECALLED ALL IMPALAS FROM 2011 TO AT LEAST INSPECT THE VEHICLES FOR THIS ISSUE. IT IS EXTREMELY DANGEROUS AND SHOULD BE INVESTIGATED TO FIND OUT HOW MANY 2011 IMPALAS HAD THIS SAME DEFECT.

02/07/2018
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK1B1******
Summary

BOUGHT 2011 IMPALA LT 2 WEEKS AGO, FIRST TIME DRIVING TO WORK ON FREEWAY - ENGINE LIGHT COMES ON AND MESSAGE COMES UP - ENGINE POWER LOSS, STABILITAK TRACTION CONTROL. CAR COMPLETELY SHUT DOWN!! ALMOST GOT HIT BY SEMI . NO ONE HAS ANY ANSWERS!?

01/27/2018
Components: UNKNOWN OR OTHER
Incident Date: 01/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK9B1******
Summary

PROBLEM WITH THE ACTUATOR--MAKES LOUD CLICKING NOISE. DON'T KNOW WHICH ACTUATOR IS CAUSING THE PROBLEM. PROBLEM OCCURS WHEN IT IS STATIONARY AND IN MOTION. LASTS FROM A MINUTE TO 3 MINUTES.

01/21/2018
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 01/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5EM0B1******
Summary

ON TWO DIFFERENT OCCASIONS, ONCE ABOUT A YEAR AGO AND AGAIN TODAY, MY 2011 CHEV IMPALA LTZ DISPLAYED A SERIES OF ROTATING ALERT MESSAGES -- 1. SERVICE TRACTION CONTROL 2. SERVICE STABILITRAK 3. ENGINE POWER IS REDUCED. I WAS DRIVING ABOUT 45 MILES PER HOUR ON AN OPEN ROAD WHEN ALL OF A SUDDEN THE ENGINE STARTED RUNNING VERY ROUGHLY AND SLOWED DOWN AND THE ABOVE 3 MESSAGES REPEATEDLY DISPLAYED ONE AFTER THE OTHER. ALSO 2 YELLOW LIGHTS WERE FLASHING AND THEN REMAINED ON -- THE CHECK ENGINE LIGHT AND THE TRACTION CONTROL LIGHT (I THINK). WHEN I REPORTED THIS PROBLEM TO THE CHEV DEALERSHIP A YEAR AGO, I WAS TOLD THAT BECAUSE THE WARNING LIGHTS AND MESSAGES COULD NOT BE REPRODUCED IN THE SERVICE DEPARTMENT, THERE WAS NOTHING THAT THEY COULD DO. (AND I UNDERSTAND THAT IF IT ISN'T BROKEN WHEN I TAKE IT IN, THE SERVICE DEPT WOULD MOST CHALLENGED TO FIX IT.) TODAY, WHEN THIS HAPPENED I WAS ABLE TO GET THE CAR TO A SAFE PLACE TO PARK. I TURNED OFF THE IGNITION, WAITED A MOMENT AND THEN RESTARTED THE CAR. THE SAME 3 MESSAGES WERE DISPLAYED WITH THE TWO YELLOW LIGHTS STAYING ON. WHEN I RESTARTED THE CAR 3 OR 4 HOURS LATER, ONLY THE CHECK ENGINE LIGHT IS DISPLAYED. THE 3 REFERENCED ALERTS WERE NOT DISPLAYED. I AM GETTING READY TO TAKE THE CAR TO THE DEALERSHIP AGAIN WITH THIS PROBLEM. DO YOU HAVE ANY ADVICE AS TO HOW TO PROCEED?

12/25/2017
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES,ENGINE
Incident Date: 12/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK4B1******
Summary

WHEN TAKING LEFT TURNS THE CAR MAKES A LOUD GRIND NOISE THEN THE STABILITY CONTROLL WILL TURN ON. NOW THE CHECK ENGINE LIGHT AND STABILITY CONTROLL LIGHT POPPED ON WHILE DRIVING WHILE ALSO HAVING ENGINE POWER REDUCED WHICH THEN APPLIED MY BRAKES CAUSING ME TO ALMOST GO OFF THE ROAD.

11/06/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 12/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EKXB1******
Summary

I HAVE BEEN EXPERIENCING A REDUCED POWER READING IN MY CAR. IT COMES AND GOES AT WILL ALONG WITH A STABLITRACK WARNING. I HAVE REPLACED BOTH FRONT WHEEL HUBS AND THE POSITION SENSOR TO NO AVAIL. THIS CAN HAPPEN DRIVING OR JUST GOING FROM THE BRAKE TO THE GAS.

10/26/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 08/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK5B1******
Summary

IT WAS DRIVING ON MY WAY BACK HOME. THEN THE ENGINE LIGHT CAME ON THE DASH SAID REDUCING ENGINE POWER BUT THEN THE TRACTION CONTROL LIGHT CAME ON AND AND THE ABS LIGHT CAME ON SO WHEN I GOT HOME I PARK THE CAR AND LEFT IT ALONE THAT DAY..THE NEXT DAY I TURN THE CAR ON AND THE ABS LIGHT IS ON AND THE TRACTION CONTROLL LIGHT IS ON I DRIVE THE CAR IT FEELS LIKE IF THE BRAKES ARE ON I HEAR A NOISE OUTSIDE THE CAR SO I TAKE IT TO A NEAR SHOP AND THEY TELL ME ITS A BAD WHEEL ROUTER SO I CHAGE IT FOR 180 AND IT WASNT THAT SO I SEE ALOT OF IMPALAS DEALING WITH THE SAME PROBLEMS

10/13/2017
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 10/08/2017
Crash: No
Fire: No
Summary

TRACTION CONTROL LIGHT, STABILITRAC LIGHT, AND ENGINE LIGHT ALL CAME ON WHILE DRIVING DOWN HIGHWAY. THIS CAUSED THE CAR TO START JERKING AND SHIFTING HARD, ALSO ENGINE RUNNING LIKE IT HAS A MISFIRE NOW. BEFORE THIS BEGAN THE CAR WAS RUNNING AND SHIFTING PERFECT.

10/05/2017
Components: AIR BAGS,SEATS
Incident Date: 09/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK7B1******
Summary

WELL I HAVE NOT TO MANY COMPLAINTS AS I DO MY OWN MAINTENANCE BUT SINCE I PURCHASED THE CAR USED AT 32000 MILES AT 83000 DRIVER SEAT HEATER UNION AND NOW AT 114764 MILES SERVICE AIR BAGS LIGHT IS ON DISPLAY AND LIGHT IS ILLUMINATED AT ALL TIMES. IT STARTED WHEN CAR WAS TURNED ON SEPT 30 2017 IN THE MORNING.

10/03/2017
Components: AIR BAGS
Incident Date: 09/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WD5EM8B1******
Summary

MU AIRBAG LIGHT KEEP COMING ON. REPLACED SENSORS AND ATILL HAVEN'T FIXED2

08/30/2017
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 08/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK5B1******
Summary

JUNE 8 2013: WHEN DRIVING, NOTICED ON THE FREEWAY, IT WASN'T SMOOTH AT TIMES. THE TRANSMISSION'S SHIFTING WAS PRETTY ROUGH. NO INDICATION OF ANY ISSUES POPPED UP ON DASHBOARD. WHEN ARRIVING AT FREEWAY RAMP, IT FELT LIKE I WAS HYDROPLANING, BUT ON GRAVEL. THEN, NOTICED WHEN PRESSING THE ACCELERATOR, WAS NOT GOING ANYWHERE, BUT FELT LIKE I WAS IN NEUTRAL. WAS ABLE TO PULL IN AND TAKE A LOOK... TRANSMISSION FLUID WAS FINE... NOTHING POPPED UP ON THE DASHBOARD. NOTHING! THE INDICATORS FOR TIRES, OIL, ETC WERE SHOWING INFO, BUT NOTHING TO INDICATE IT HAD DIED!! DROPPED IT OFF AT THE DEALERSHIP - HAD JUST BOUGHT IT IN JULY 2012. 11 MONTHS LATER, THIS?!?!? THEY ARE SAYING THEY HAVE NEVER SEEN IT THIS BAD, EVEN WHEN COMPARED TO OTHER OLLLLLLDER CARS, THIS WAS THE WORST. THEY HAVE TO REPLACE THE ENTIRE TRANSMISSION. THEY CALLED IN THE GM PEOPLE TO TAKE A LOOK AT IT.THEIR AUTO TRANS CONCERN: CUSTOMER STATES TOWED IN TRANSMISSION WILL NOT MOVE AT TIME OF WRITE UP REVERSE AND FORWARD WORKING INPUT AND REACTION CARRIER EXCESSIVE CLEARANCE METAL IN TORQUE CONVERTER., VALVE BODY, BURNT CLUTCHES CALL TAC CASE #71-1194752825 PRIVE COMP ADVISED TO REPLACE TRANS DUE TO COST WITH SRTA. ORD SERIAL #619ASBWJR6J PRELACW TIH SRTA FLUSH CODE 693FFEE5 THEY REPLACED IT UNDER WARRANTY... TOTAL COST WAS $4400 AUG. 29, 2017. THE REPLACED TRANSMISSION FAILED. WE WERE ON THE FREEWAY, JUST GOT OFF, WHILE IN MOTION, THERE WAS SOME REALLY ROUGH VIBRATION. COULD NOT GO ANY FASTER THAN 25 MPH. NO LIGHT INDICATIONS ON THE DASHBOARD. IT TELLS ME IF FLAT TIRE, BLINKER IS ON, THE TEMPERATURE OUTSIDE, ETC ETC, BUT NOTHING WRONG WITH THE TRANSMISSION. I'M NOT SURE IF IT'S RELATED, BUT WE SMELLED VINEGAR EVERY TIME WE STARTED THE CAR FOR ABOUT 4 DAYS STRAIGHT. WE NOTICED THAT WHEN ACCELERATING, IT'S OKAY, BUT WHEN LETTING OFF THE GAS ON THE FREEWAY, IT "SHUDDERS."

08/28/2017
Components: POWER TRAIN
Incident Date: 08/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK8B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT HE HAD REVERSED THE VEHICLE AND THEN SHIFTED INTO THE DRIVE POSITION AND WHEN HE DEPRESSED THE ACCELERATOR PEDAL, HE HEARD AN ABNORMAL NOISE AND THE VEHICLE FAILED TO DRIVE FORWARD. IN ADDITION, THE CONTACT STATED THAT THE WHEELS HAD SEIZED. THE VEHICLE WAS TOWED TO A LOCAL INDEPENDENT MECHANIC WHERE HE DIAGNOSED THAT THE TRANSMISSION HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO CONTACTED HIS LOCAL DEALER ( PLATINUM CHEVROLET: 3001 CORBY AVE, SANTA ROSA, CA, 95407) WHERE HE INQUIRED TO PROVIDE HIM WITH A DIAGNOSIS. THE VEHICLE WAS NOT SERVICED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE UNDER CASE NUMBER: 83215496968, AND STATED THAT SOMEONE WOULD CONTACT HIM BACK. THE FAILURE MILEAGE WAS 75,500.

08/14/2017
Components: AIR BAGS,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 08/14/2017
Crash: No
Fire: No
Summary

TAKATA RECALL MY STABILA TRACT AND REDUCED POWER TRACTION CONTROL KEEPS COMING UP ON MY DASHBOARD IT STARTS JERKING AND NO POWER. EVERY TIME I START MY CAR THESE LIGHTS COME ON AND THE CAR WILL NOT PICK UP SPEED IT HAPPENED ON THE FREEWAY IT COULD HAVE CAUSED AN ACCIDENT.

08/03/2017
Components: POWER TRAIN
Incident Date: 07/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK9B1******
Summary

THE TRANSMISSION WILL FREQUENTLY FAIL TO ENGAGE WHEN STARTING FROM A FULL OR PARTIAL STOP. TURNING LEFT ACROSS TRAFFIC IS EXTREMELY DANGEROUS, AS YOU NEVER KNOW WHEN THE TRANSMISSION WILL FAIL TO ENGAGE. THIS HAS BEEN A ONGOING PROBLEM WITH THIS VEHICLE SINCE THE CAR HAD 38000 MILES ON IT. THIS IS OUR THIRD IMPALA THAT HAS HAD THIS PROBLEM. THE FIRST IMPALA THAT HAD THIS PROBLEM, THE CHEVROLET DEALER COULD NOT DIAGNOSE. THE TRANSMISSION PRESSURE SOLENOID WAS REPLACED BY A LOCAL TRANSMISSION SHOP. THIS FIXED THE PROBLEM FOR THAT CAR. WE ALSO HAVE A 2008 IMPALA THAT HAS THE SAME PROBLEM. THREE IMPALAS, THE SAME TRANSMISSION PROBLEM IN ALL THREE. THE PART NEEDS TO BE RECALLED. WE HAVE DELAYED HAVING THE PART REPAIRED BECAUSE IT IS QUITE COSTLY AND WE HAD HOPED THAT CHEVROLET WOULD DO THE RIGHT THING AND RECALL THE PART ON THEIR OWN.

07/31/2017
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 07/31/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 45 MPH, THE TRACTION CONTROL, SERVICE STABILITY, CHECK ENGINE, AND ENGINE POWER INDICATORS ILLUMINATED. THE VEHICLE JERKED AND THE CONTACT DECELERATED THE VEHICLE TO 10 MPH; HOWEVER, THE SPEEDOMETER INDICATED 40 MPH. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT THERE WAS NO ANSWER. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. THE VIN WAS NOT AVAILABLE.

07/17/2017
Components: POWER TRAIN,AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 07/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK9B1******
Summary

CHECK DRIVER SIDE AIR BAG LIGHT. DEALER INSPECTION RESULTED IN "BAD SENSOR". WANTED $400. TO REPLACE. CURRENT ISSUE: AWAY FROM HOME. CAR STARTED BUT ENGINE VERY ROUGH. CHECK ENGINE LIGHT, MESSAGE "LOSS OF POWER", CHECK STABIL-TRACK". CAR WOULD SHIFT INTO DRIVE AFTER REVVING UP TO 3K RPM. MAX SPEED ATTAINABLE 55 MPH. MADE IT HOME. NOW UNABLE TO START CAR. (NEW BATTERY) OTHERS WITH SIMILAR PROBLEMS HAD TO REPLACE/CLEAN THROTTLE CONTROL SENSOR?? SOME WERE AT HIGHER SPEED WHEN THE LOSS OF POWER OCCURRED. NO START IS ANOTHER ISSUE?

06/26/2017
Components: UNKNOWN OR OTHER
Incident Date: 06/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK8B1******
Summary

AFTER STARTING THE MY CHEVY IMPALA THE ENGINE STARTED SHAKING RAPIDLY. IT SHOWED SERVICE STABILTRAK, LOW ENGINE POWER & THE CHECK ENGINE LIGHT CAME ON. I SHUT THE CAR OFF & STARTED IT AGAIN. IT DID THE SAME THING. I CUT IT OFF BUT IT DID THE SAME THING. I CUT IT OFF 1 MORE TIME BECAUSE I DID NOT FEEL SAFE DRIVING IT & WAITED A MINUTE BEFORE TRYING TO START IT AGAIN. SURPRISINGLY THE ENGINE WAS RUNNING ROUGH. I TOOK IT TO AN AUTO STORE WHERE THE CODES SHOWED THROTTLE ISSUES. I TOOK IT TO A MECHANIC. HE DID SOME ADDITIONAL TESTS & INFORMED ME THAT I HAD A BAD THROTTLE BODY. I HAD TO HAVE THIS REPLACED WHICH I WAS INFORMED THAT GM HAS HAD ISSUES WITH THROTTLE BODY & COMPONENTS. VERY DISAPPOINTED THAT THIS WOULD HAPPEN. IM CONCERNED THAT THIS MIGHT HAPPEN AGAIN OR HAPPEN DURING DRIVING.

06/13/2017
Components: STEERING,POWER TRAIN
Incident Date: 06/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK6B1******
Summary

MY DAUGHTER WAS DRIVING THIS VEHICLE HOME FROM A TRIP AND STOPPED AT A STORE. WHEN SHE RETURNED TO THE VEHICLE IT WOULD NOT MOVE. WE HAD TO HAVE THE VEHICLE TOWED AND HAD TO REPLACE THE TRANSMISSION AND REPLACE THE STEERING GEAR ON THIS VEHICLE. THE VEHICLE ONLY HAS 55,500 MILES ON IT. I DON'T FEEL THIS IS A REPAIR THAT SHOULD HAVE BEEN NECESSARY WITH THIS FEW MILES. WE ARE THE ORIGINAL OWNERS ON THE VEHICLE AND TOOK POSSESSION FROM THE DEALERSHIP ON 2/2/11. I DO HAVE THE REPAIR BILLS. WORK WAS PERFORMED ON 6/9/17.

06/04/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 06/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK2B1******
Summary

WHILE DRIVING ON THE EXPRESSWAY AT ABOUT 65MPH MY CAR SUDDENLY ALERTED "SERVICE STABILTRAK, SERVICE TRACTION CONTROL, ENGINE POWER REDUCED" AND I WAS NOT ABLE TO UTILIZE CRUISE CONTROL ANYMORE AND IT STARTED TO SLOW DOWN TO APPROXIMATELY 40MPH. THEN MY VEHICLE STARTED TO JERKILY MOVE & THEN IT ALERTED "STARTER DISABLED SERVICE THROTTLE" AND MY CAR SHUT DOWN (STEERING ALTERED & CAR SHUT OFF). I WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD & TRIED TO RESTART MY CAR (UNSUCCESSFULLY FOR APPROXIMATELY 10 MINUTES). DID I MENTION I HAD MY 2 CHILDREN IN THE CAR WITH ME WHEN THIS HAPPENED? THIS WAS TERRIFYING AS MY CAR JUST STOPPED-I HAD MINIMAL WARNING & WHEN TRAVELING ON THE INTERSTATE IT COULD'VE BEEN A LOT WORSE. AFTER READING HOW FREQUENTLY THIS HAPPENS, WHY HASN'T IT BEEN RECALLED?

06/03/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 04/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK4B1******
Summary

I WAS IN MOTION WHEN MY CAR NOTIFIED ME OF ENGINE REDUCE POWER AND MY CHECK ENGINE LIGHT CAME ON ALONG WITH MY TRACTION LIGHT. I RECEIVED A LETTER IN NOVEMBER OF 2015 ABOUT THIS AND TO NOTIFY THE DEALERSHIP OF THIS WHEN IT HAPPENS. I NOTIFIED THE DEALERSHIP ABOUT THIS AND THEY KEPT MY CAR FOR 2 DAYS TO FIND AN EXCUSE NOT TO TAKE CARE OF THE PROBLEM DESCRIBED IN THE LETTER. I WAS TOLD THAT THEY WOULD LOOSE $1200 IF THEY FIXED THE ISSUE DESCRIBED IN THE LETTER. I GUESS MY SAFETY AND LOYALTY AS A CUSTOMER MEANS NOTHING. THIS HAPPENED ON OR AROUND 4/04/2017

05/23/2017
Components: SUSPENSION,WHEELS,ELECTRONIC STABILITY CONTROL
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK0B1******
Summary

I HEAR A HORRIBLE GRIND WHEN MAKING A LEFT HAND TURN AFTER A STOP, CAR ALSO FELT LIKE IT DID NOT WANT TO GO FORWARD CAUSING HESITATION IN LEFT HAND TURN - VERY DANGEROUS WITH ONCOMING TRAFFIC. HAVE HAD IT TO MECHANIC MANY TIMES, EITHER THEY COULDNT FIND THE PROBLEM OR WOULD FIX THIS OR THAT AND THEN PROBLEMS RIGHT BACK WITHIN DAYS IF NOT HOURS. OCCASIONALLY GET SERVICE STABILITRAC AND/OR ABS LIGHTS, USUALLY LIGHTS WOULD CLEAR BY NEXT DAY WHEN I TOOK TO MECHANIC AND AGAIN THEY'D EITHER FIND NO PROBLEM OR TRY A FIX -STILL A PROBLEM. I BELIEVE THEY'RE GOING TO TRY TO REPLACE WHEEL BEARING NEXT BUT FROM ALL FORUMS I'VE READ THIS DOESN'T SEEM TO HELP PEOPLE EITHER, PROBLEM COMES RIGHT BACK, RECENTLY RACK AND PINION HAD TO BE REPLACED COSTING $700 TO FIX, WITHIN 2 DAYS I HEARD THE GRIND, HAD HESITATION ON A LEFT HAND TURN, NOTICED FLUID UNDER MY VEHICLE UPON RETURN HOME, HOPED IT WAS A/C CONDENSATION, WITHIN DAYS THE POWER STEERING IS GOING OUT AGAIN - TURNS OUT NEW RACK AND PINION IS LEAKING AND CAR IS COMPLETELY OUT IF POWER STEERING FLUID AGAIN AFTER 2 WEEKS. I CAN'T HELP BUT WONDER IF THE SOUND AND GRIND ISN'T WHAT'S CAUSING MY RACK AND PINION ISSUES AS WELL? HAVE OWNED 2 YEARS NOW WITH THIS PROBLEM CONTINUOUSLY THROUGHOUT OWNERSHIP OF THE VEHICLE. APPROX. 68K MILES ON IT WHEN PURCHASED NOW ALMOST 90K HAVE TO BE VERY CAUTIOUS MAKING LEFT HAND TURNS THAT THERE IS NO ONCOMING TRAFFIC AS HESITATION MAY CAUSE YOU TO GET HIT IF VEHICLE CAN'T TURN IN TIME. HAVE TO COMPLETELY LET OFF GAS AND TRY AGAIN SOMETIMES STILL GRINDS IF SO REPEAT IS ALL YOU CAN DO. BECOMING VERY SCARY AND COSTLY WITH NO FIX FOUND SO FAR!!! PLEASE INVESTIGATE! MULTIPLE POSTS REGARDING SAME ISSUE SOME ON NEWER MODELS, VERY MUCH A SAFETY ISSUE I CAN'T EVEN TEACH MY CHILD TO DRIVE IN THE CAR AS I AM AFRAID FOR THEIR SAFETY IN IT, AS WELL AS MY OWN SAFETY EVER TIME I TRY TO MAKE A LEFT HAND TURN.

05/19/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 04/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK7B1******
Summary

WHEN DRIVING MY CAR ON THE FREEWAY, STABIL TRAC COMES ON, AND IT SAYS ENGINE POWER REDUCED. THIS CAUSING ME TO DRIVE IN THE SLOW LANE. THE LAST TIME THIS HAPPENED THE CAR SHUT OFF ON ME WHILE ON THE FREEWAY. MY FAMILY AND I WERE ALMOST STRUCK FROM BEHIND. WE'VE HAD THIS ISSUE BEFORE, AND WE GOT IT FIXED. I TOOK IT TO THE DEALERSHIP LAST WEEK, AND THEY WERE UNABLE TO GET ANY CODES. BASICALLY WHEN THIS HAPPENS THE CHECK ENGINE LIGHT WILL COME ON, AND IT'LL BE GONE THE NEXT DAY. THIS IS A SCARY SITUATION FOR ME BECAUSE I HAVE TO TRAVEL EVERY OTHER WEEKEND, AND I DON'T NEED THIS HAPPENING TO MY FAMILY AGAIN. I DON'T THINK WE SHOULD HAVE TO KEEP PAYING FOR THE SAME PROBLEM OVER AND OVER.

05/02/2017
Components: WHEELS,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK0B1******
Summary

I CONTINUE TO HAVE PROBLEMS WITH MY FRONT LEFT HUB AFTER REPLACING. I HAVE REPLACED THE WIRING HARNESS AS WELL. WONDERED IF THERE ARE SERVICE BULLETINS WITH THIS SAME ISSUE. WHILE DRIVING THE CAR IT MAKES A HORRIBLE GRINDING NOISE DESCRIBED TO ME AS THE HUB ADJUSTING THE SPEED OF ONE TIRE TO MATCH THE OTHER. IT ALSO FLASHES BRAKE ASSIST AND STABILITRACK ISSUES AS WELL AS ANTI LOCK ALERT. THIS HAPPENS MOSTLY TURNING LEFT BUT MOST RECENTLY EVEN WHILE DRIVING STRAIGHT DOWN THE ROAD.

04/27/2017
Components: VISIBILITY/WIPER
Incident Date: 06/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK0B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING IN A RAIN STORM, THE WINDSHIELD WIPERS FAILED TO FUNCTION DURING USE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A FAULTY BEARING IN THE WINDSHIELD WIPER TRANSMISSION AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT THE CONTACT STATED HE WAS INFORMED THAT THERE WERE NO RECALLS AND NO ADDITIONAL ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.

04/27/2017
Components: ELECTRICAL SYSTEM
Incident Date: 01/03/2015
Crash: No
Fire: No
Summary

WHEN DRIVING MY CAR IT GIVES ME SERVICE STABILITY TRAC/ POWER ENGINE DOWN MESSAGE AND THE CHECK ENGINE LIGHT COMES ON SOMETIMES THE CAR WILL CUT OFF WHILE DRIVING USUALLY THE MESSAGE WILL GO AWAY AFTER A FEW DAYS

03/23/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 03/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK2B1******
Summary

WHEN DRIVING IN REGULAR TRAFFIC,THE WARNING SYSTEM SIGNALS, AND A MESSAGE "SERVICE STABILITRAK SYSTEM, BRAKE LIGHT." THERE IS NO REDUCED POWER, NOR CHECK ENGINE LIGHT. I HAD SERVICE FOR THIS PROBLEM 2 YEARS AGO, NOW ITS BACK! ONSTAR SHOWS SYSTEM "NORMAL, NO ISSUES." WHAT'S GOING ON???

02/28/2017
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK1B1******
Summary

ENGINE SHUT DOWN ON THE HIGHWAY, COASTED TO STOP ON SHOULDER. ENGINE WOULD NOT RESTART. WAITED 5 MINUTES THEN ENGINE RESTARTED ERROR MESSAGE DISPLAYED BEFORE ENGINE STOPPED RUNNING: SHUTTING DOWN THROTTLE

02/28/2017
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EKXB1******
Summary

SERVICE STABILITY TRAC AND REDUCED ENGINE POWER LIGHTS CAME ON. CAR STARTED JERKING AND MAKING NOISES WHEN STARTING CAR.

02/23/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 10/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK3B1******
Summary

2011 IMPALA 3.5L V6 SFI (LZE)OCTOBER, 2016 (60,104 MI) WHILE TRAVELING 60 MPH, THE VEHICLE LOST POWER. DROPPED DOWN TO 20 MPH WHILE ENGINE SURGED. DISPLAY READ, " SERVICE TRACTION CONTROL," SERVICE STABILITRACK," "ENGINE POWER REDUCED." BY FEATHERING THE GAS PEDAL, I WAS ABLE TO GET THE SPEED UP TO 40-45MPH AND DROVE 1 MILE TO GM DEALERSHIP. AT TRAFFIC LIGHT THE VEHICLE SURGED WHILE STOPPED AND NEEDED VERY FIRM BRAKING TO KEEP IT FROM SURGING AHEAD. THE DEALERSHIP STAFF "GUESSED" THAT IT WOULD BE THE THROTTLE POSITION SENSOR WITHOUT DOING DIAGNOSTIC CHECK - I ASSUMED THIS WAS A COMMON PROBLEM. I TOOK MY VEHICLE TO LDA AUTO WHERE THE OWNER/EXPERT ON VEHICLE ELECTRICAL SYSTEMS INSTALLED AN AFTERMARKET THROTTLE BODY ASSEMBLY (PART = $254); THE THROTTLE POSITION SENSOR IS AN INTEGRAL PART OF THE THROTTLE BODY ASSEMBLY SO THE ENTIRE PIECE HAD TO BE REPLACED. A "RELEARN PROCEDURE" WAS PERFORMED. ANY NEEDED ADJUSTMENTS MADE. CODE SYSTEM RESET AND TESTED. VEHICLE WAS TEST-DRIVEN. (LABOR = $80). I DROPPED MY VEHICLE OFF AT 7:00AM, GOT A RIDE TO WORK FROM SHOP STAFF, AND RECEIVED MESSAGE THAT MY VEHICLE WAS COMPLETED SAME DAY. OWNER EVEN DEDUCTED THE $20 "SHOP SUPPLIES" FEE FROM MY BILL BECAUSE HE STATED HE DID NOT USE ANY SUPPLIES. KUDOS FOR HIS HONESTY!!! TOTAL BILL CAME TO A LITTLE LESS THAN $350. OWNER SHOWED ME EXACTLY WHAT HE DID, OFFERED TO GIVE ME THE OLD PART, LET ME CHOOSE WHICH MFG TO ORDER FROM ONLINE. CAN'T SAY ENOUGH GREAT THINGS ABOUT THIS EXPERIENCE! TODAY IS 2/23/2017 AND MY IMPALA HAS NOT HAD ANY OTHER PROBLEMS SINCE THIS REPAIR; IN FACT, IT SEEMS TO BE A BIT MORE RESPONSIVE.

02/23/2017
Components: POWER TRAIN
Incident Date: 02/16/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 2G1WB5EK0B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHEN THE VEHICLE WAS SHIFTED INTO REVERSE, THERE WAS AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE CONTACT STATED THAT THE TRANSMISSION EXPLODED WHILE THE VEHICLE WAS ON THE ROADWAY. THE CONTACT WAS ABLE TO SAFELY PUSH THE VEHICLE OUT OF THE WAY OF ONCOMING TRAFFIC. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 36,700.

02/21/2017
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES,ENGINE
Incident Date: 02/20/2017
Crash: No
Fire: No
Summary

MY SERVICE STABILITRACK, REDUCE ENGINE POWER LIGHT CAME ON WHILE I WAS EXITING THE FREEWAY. WHEN THIS HAPPENED I HAD ALMOST NO BRAKE PEDAL. I COULDN'T STOP AT THE LIGHT AT THE END OF THE EXIT, LUCKILY NO OTHER CARS WERE AROUND. IF I HAD BEEN ON A MAIN STREET AT 45MPR AND HAD TO STOP FOR A RED LIGHT I WOULD HAVE NEVER STOPPED ON TIME. I'M VERY LUCKY NO CARS WERE AT THE LIGHT WAITING OR COMING IN A DIFFERENT DIRECTION WITH THE GREEN LIGHT. I SEE THIS PROBLEM ALL OVER EDMUNDS AND ON YOU TUBE AND AS FAR AS I CAN TELL IT'S 100% CHEVROLET. HOW CAN THIS NOT BE A RECALL. THERE ARE DOZENS AND DOZENS OF THE SAME COMPLAINT ON EDMUNDS AND YOU TUBE. IT SEEMS LIKE EVERY YOU TUBE VIDEO HAS A DIFFERENT FIX FOR THE PROBLEM....FROM PULLING OUT THE FUSE TO THE STABILITRACK TO OVER A THOUSAND DOLLARS IN REPAIRS. DOES THERE HAVE TO BE A DEATH TO GET THE ATTENTION OF CHEVROLET. THE LIGHT HAD COME ON A FEW TIMES BEFORE BUT THIS WAS THE FIRST TIME IT HAPPENED WHILE I WAS DRIVING. USUALLY IT CAME ON AND I WOULD TURN THE CAR OFF FOR A FEW MINUTES AND IT WOULD BE FINE......SO HOW COULD THIS BE ANYTHING BUT A MALFUNCTION IF IT GOES OFF AND ON AT ANY WHIM. THEY MUST KNOW ABOUT THIS PROBLEM AS IT SEEMS TO BE VERY PREVALENT AND AGAIN FROM WHAT I HAVE READ IT'S ALWAYS A CHEVROLET.

02/12/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 02/12/2017
Crash: No
Fire: No
Summary

VEHICLE WILL NOT DRIVE ANY FASTER THAN 30 MILES PER HOUR. THE DASH LIGHT WARNING READS SERVICE STABILITRAK. VEHICLE SHUTTERS AND JERKS WHEN ATTEMPTING TO DRIVE IT.

01/25/2017
Components: POWER TRAIN
Incident Date: 01/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK4B1******
Summary

IN THE MIDDLE OF TRAFFIC MY 2011 IMPALA STOP ACCELERATING. THE ENGINE WAS STILL RUNNING AND RPM WAS REACTING BUT NO ACCELERATION. I COULDN'T EVEN PULL TO THE SIDE OF THE INTERSTATE BECAUSE OF NO ACCELERATION. I'VE SEEN ONLINE THOUSANDS OF PEOPLE HAVE HAD THIS EXACT PROBLEM WITH THEIR IMPALA. I WAS NEARLY REAR ENDED AND THIS IS A VERY DANGEROUS SAFETY ISSUE.

01/16/2017
Components: POWER TRAIN
Incident Date: 01/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK0B1******
Summary

I HAD DRIVEN APPROX. 8 MILES ON AN EXPRESSWAY....WHEN I EXITED THE EXPRESSWAY THE CAR SLOWED DOWN AND WOULD NOT EXCEED 10 MPH. THANKFULLY, I WAS ABLE TO COAST INTO A PARKING LOT. IT WOULD NOT GO FORWARD OR IN REVERSE FROM THEN ON. WHEN I CHECKED THE TRANSMISSION FLUID IT WAS DARK AND HAD SEDAMENTS IN IT. MY VEHICLE HAS ONLY 86000 MILES. I ALWAYS HAVE THE OIL CHANGED AT THE DEALER WHERE I BOUGHT THE CAR. EVIDENTLY, THEY DIDN'T CHECK ALL THE FLUIDS LIKE THEY PROMISED.

01/13/2017
Components: AIR BAGS
Incident Date: 01/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK9B1******
Summary

"TAKATA RECALL?' CHECK AIRBAG LIGHT IS ON CONTINUOUSLY. DEALER STATES IT IS NOT A SAFETY ISSUE AND WILL COST OVER $400. TO CORRECT. NOT CLEAR IF THIS LIGHT COULD BE AN ACTUAL WARNING OF MALFUNCTION CAUSING RECALL.

01/08/2017
Components: ENGINE
Incident Date: 01/01/2016
Crash: No
Fire: No
Summary

THE ENGINE SPUTTERS AND BOGS DOWN. I HAVE SPENT OVER $300 TRYING TO FIGURE IT OUT, AND NO ONE CAN BECAUSE THERE IS NO DASHBOARD LIGHT THAT COMES ON. IT HAPPENS MAINLY AT A SLOW RATE OF SPEED.

12/17/2016
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 10/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK5B1******
Summary

TRANSMISSION FAILURE, VEHICLE CUT OFF IN THE MIDDLE OF THE STREET DURING RUSH HOUR. PEOPLE COULD NOT PUSH THE VEHICLE OUT OF STREET. TRANSMISSION /ENGINE LOCKED

12/11/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 12/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK3B1******
Summary

SERVICE STABILITRAK LIGHT CAME ON AS I WAS DRIVING ON THE INTERSTATE. BEFORE I COULD PULL OVER AND CHECK ON IT, THE CAR CUT OFF NEARLY CAUSING AN ACCIDENT AS I WAS ATTEMPTING TO CHANGE LANES AND COULD NO LONGER STEER THE CAR AT ALL. UPON ATTEMPTING TO START AGAIN, AS I WAS ON THE SIDE OF THE INTERSTATE AND NOT AS SAFELY OFF THE ROAD AS I NEEDED TO BE, IT TURNED ON AND OFF AGAIN, THIS TIME WITH THE CHECK ENGINE LIGHT ON. *TR

12/10/2016
Components: ELECTRICAL SYSTEM
Incident Date: 12/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK8B1******
Summary

WIRE SUPPLYING POWER TO REAR WINDOW DEFROSTER WAS FOUND BURNT AT HARNESS CONNECTOR LOCATED ON PASSENGER SIDE OF VEHICLE NEAR LOWER FUSE PANEL.

11/26/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 09/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK8B1******
Summary

STABLITRAC. SERVICE GOES ON. ENGINE SPEED IS REDUCED AND THIS IS HAPPENING INTERNMENT

11/23/2016
Components: ENGINE
Incident Date: 05/30/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE WARNING INDICATOR ILLUMINATED AND A BEEPING SOUND WAS HEARD. THE ENGINE POWER REDUCE WARNING MESSAGE ALSO DISPLAYED. THE VEHICLE WOULD DECELERATE, BUT ONCE THE VEHICLE WAS POWERED OFF AND RESTARTED, THE ISSUE WOULD BE CORRECTED. THE CONTACT STATED THAT THE FAILURE OCCURRED AT ANY TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 112,000.

11/07/2016
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 11/01/2016
Crash: No
Fire: No
Summary

CHECK ENGINE - THEN POWER REDUCTION - DOWN TO ABOUT 20 MILES PER HOUR - JERKING ALL OVER THE PLACE - THEN STABLETECK LIGHT COMES ON... EXTREMELY DANGEROUS. LOCAL DEALERSHIP SAYS THIS HAPPENS FREQUENTLY - AND THEY DON'T REALLY KNOW WHATS GOING ON... GM FIX IT PLEASE... I DON'T HAVE 80,000 AND NOW A BUSTED VEHICLE - WON'T BUY ANOTHER GM PRODUCT EVER... OH YEAH - RETIRED FROM GM FAMILY

10/23/2016
Components: WHEELS
Incident Date: 10/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5EM6B1******
Summary

MY CAR HAS WARN OUT TWO SETS OF TIRES ON THE REAR . THE STILL IS SHOWING . I HAVE ALWAYS KNOWN THE FRONT TIRES TO WARE OUT TWICE AS FAST AS THE REAR. HOWEVER, IT IS NOT HAPPENING WITH THIS IMPALA. FOR SOME REASON THE STEEL IN THE TIRES ARE ALWAYS SHOWING CLOSE TO THE MIDDLE OF THE TIRE. I DON'T DRIVE MUCH SO THIS IS A BIG PROBLEM FOR ME. WHEN IT HAPPENED THE FIRST TIME WITH THE TIRES THAT CAME ON THE CAR, I BOUGHT A NEW SET AND HAD THE CAR ALIGNED. IT HAS DONE IT AGAIN SO I BELIEVE THERE IS A DEFECT IN THE CAR.

10/12/2016
Components: WHEELS
Incident Date: 03/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5EM8B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE WHEELS HAD SEIZED IN THE FRONT AND THE REAR WHEN, THE VEHICLE WAS IN MOTION. THE CONTACT HAD REPLACED ALL FOUR TIRES BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT AND REAR ALIGNMENT NEEDED TO BE PERFORMED. IN ADDITION, THE ACCELERATOR PEDAL FAILED TO FUNCTION PROPERLY AND THE DEALER REPLACED THE PART. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED WHICH WAS UNREASONABLE FOR THE CONTACT. THE FAILURE MILEAGE WAS NOT AVAILABLE.

10/11/2016
Components: EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 10/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EKXB1******
Summary

WHEN STARTING FROM A STOP THE CAR JERKS AS IF THE TRANSMISSION IS TRYING TO CATCH UP AND IT FEELS LIKE YOU'VE BEEN HIT FROM BEHIND. IT'S AN ON AND OFF PROBLEM BUT IT HAPPENS IN THE RAIN AND IS DANGEROUS THE DEALER CHANGED THE TRANS OIL AND IT STILL DOES IT. NEXT THE CAR GOES INTO "REDUCED ENGINE POWER" AND "SERVICE STABILITRAK" WHILE DRIVING AND WILL NOT LET ME FINISH MY HIGHWAY DRIVE SAFELY, NO ONE AT THE DEALER CAN HELP WITH THIS EXCEPT TO SAY IT WILL CAST A LOT OF MONEY TO FIX. HEADLIGHTS CONSTANTLY BURN OUT AND I BOUGHT EXPENSIVE LIGHTS LAST TIME AND ONE IS ALREADY BURNT OUT. I HAVE ONLY 1 PAYMENT LEFT AND THE CAR IS READY FOR THE JUNKYARD, YOU WOULD THINK AFTER $28000.00 IT WOULD LAST A LITTLE LONGER. WHAT HAPPENED TO GM??

10/10/2016
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 10/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK6B1******
Summary

WHILE DRIVING THE CAR I CAME UP TO A RED LIGHT IT STARTED SHAKING THEN A MESSAGE CAME UP THAT SAID SERVICE STABILITRACK AFTER IT TURN OFF AND WOULDN'T TURN BACK ON I HAD TO PUSH IT OUT OF THE MAIN ST TO AVOID GETTING HIT OR CAUSING AN ACCIDENT I ENDED UP GETTING IT TOWED TO MY HOUSE CALLED A MECHANIC TO LOOK AT IT AND HE SAYS IT MIGHT BE MY MOTOR SO I CALLED THE CHEVY DEALER IN LAKEWOOD AND THEY TOLD ME MY WARRANTY WAS UP LAST YEAR SO THEY SAY THEY COULD NOT DO NOTHING FOR ME I HAVE TO FIX IT OUT OF MY POCKET THIS CAR HAD ALREADY TOO MUCH PROBLEMS FROM THE START MY TRANSMISSION BROKE ALSO UNDER 60000 MILES LUCKILY IS WAS COVERED BY WARRANTY BUT NOW I GOT NO CAR NO MONEY AND I'M STILL PAYING FOR THE CAR I GOT ABOUT 2 YRS LEFT TO FINISH IT AND IT DIDN'T EVEN GET TO 100000 MILES I GOT PLAYED ON BUYING THIS CAR ALL MY HARD WORK MONEY IS BEING TAKEN FOR THEM SELLING ME A PROBLEMATIC CAR I SPOKE TO GENERAL MOTORS AND ALL THEY SAID THEY HAVE TO TALK TO A SENIOR ADVISOR IT'S BECOME DANGEROUS TO EVEN DRIVE THIS CAR BECAUSE WHEN SOMETHING HAPPENS TO IT IT STOPS WERE EVER NOW I HAVE A FAMILY KIDS I DON'T FEEL SAFE DRIVING THIS CAR NO MORE I NEED TO KNOW WHAT COULD BE DONE TO FIX THIS PROBLEM IF NOT I HAVE TO PROCEED WITH LEGAL MATTERS AND ALSO GET A CLASS ACTION LAWSUIT STARTED CAUSE THEIRS MANY PEOPLE WITH SIMILAR PROBLEMS AND THE SAME CAR.

10/09/2016
Components: POWER TRAIN
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK5B1******
Summary

TRANSMISSION REPLACED DUE TO TORQUE CONVERTER FAILURE. 77000 MILES ON MY 2011 IMPALA. THIS VEHICLE IS NOT DRIVEN HARD. DRIVING AT ABOUT 40 MPH- THE VEHICLE SLIPPED OUT OF GEAR. VERY SCARY FOR THIS TO HAPPEN. TRAFFIC WAS VERY LIGHT. I WAS FEARFUL BECAUSE THE STREET I WAS ON WAS ONLY ONE LANE IN EACH DIRECTION, AND NOT MUCH OF A SHOULDER. I FELT VERY LUCKY I WAS NOT ON THE FREEWAY. THIS I BELIEVE COULD HAVE BEEN VERY DANGEROUS. I WAS ABLE TO DRIVE THE CAR AT A VERY SLOW SPEED TO A DEALERSHIP THAT WAS LESS THAN A MILE AWAY. SAD PART I WAS OVER 300 MILES FROM HOME. TORQUE CONVERTER FAILURE CAUSED HEAVY METAL DEBRIS IN THE TRANSMISSION LEAVING ME WITH A BILL TOTALING $3368.52. (PLUS OTHER EXPENSES DUE TO MY DISTANCE FROM HOME.)

09/21/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5EM1B1******
Summary

ELAY SWITCH ON DRIVER SIDE FOR AIR CONDITIONER CLICKS FOR SEVERAL MINUTES AND BLOWS HOT AIR. THE PASSENGER SIDE CURRENTLY BLOWS COLD BUT NOW THE CLICKING HAS BEEN HAPPENING THERE ALSO. THIS IS OBVIOUSLY A COMMON DEFECT IN CHEVROLET IMPALAS THAT SHOULD BE TAKEN CARE OF. THIS HAPPENS EVERYWHERE ALL THE TIME MOVING AND PARKED

09/09/2016
Components: WHEELS
Incident Date: 09/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK6B1******
Summary

PURCHASED SET OF 4 YOKOHAMA ASCEND 225/55TR17 ON AUGUST 27,2013 TO REPLACE OEM TIRES. A FRONT END ALIGNMENTS WAS COMPLETED @ 3,385 MILES BEFORE THE PURCHASE. ANOTHER FRONT END ALIGNMENT WAS COMPLETED @ 26,327 MILES ON JULY 2, 2015. TIRES WERE MAINTAINED AT 35PSI WITH ROTATIONS OCCURRING AT 6344, 26327, 33445 & 41614. WITH STEERING WHEEL VIBRATION OCCURRING, IT WAS DETERMINED TIRE SEPARATION OCCURRED ON THE RIGHT FRONT AT 49,179 MILES. TIRE WAS REPLACED AT A PRORATED RATE ON MAY 16, 2016. ON SEPTEMBER 7, 2016 A SIMILAR STEERING WHEEL VIBRATION WAS NOTICED APPROXIMATE 600 MILES FROM HOME. UPON NEARING HOME, EXCESSIVE STEERING WHEEL AND VEHICLE OSCILLATIONS WHERE OBSERVED AT SPEEDS >45MPH. ON SEPTEMBER 9, 2016 IT WAS DETERMINED THAT A SECOND TIRE HAD SEPARATED, THIS TIME IT WAS THE LEFT FRONT AT 49,625 MILES. TIRE WAS REPLACED AT A PRORATED BASIS. ALL MILEAGES ARE STATED IN TREAD WEAR WITH THIS COMPLAINT BEING BASED ON FMVSS & CFR EXPERIENCE

08/13/2016
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK7B1******
Summary

TRAVELING A STATE HIGHWAY AT THE LEGAL SPEED OF 70 MPH, HAD TO BREAK VERY HARD. AS THE CAR SLOWED DOWN THE ENGINE SHUT OFF AND POWER STEERING FAILED.

08/12/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 08/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK2B1******
Summary

DRIVING MY CAR THE STABIL TRACK NEEDS REPAIRED THEN TRACTION CENTER THEN REDUCING ENGINE POWER.I WAS GETTING OFF THE HIGHWAY WHEN THE NOTICE STARTED.

07/28/2016
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 07/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK6B1******
Summary

MY CAR ALL OF A SUDDEN BEEPED AND 3 WARNINGS CAME UP SAYING "ENGINE POWER REDUCED" ,"SERVICE TRACTION CONTROL" AND "SERVICE STABILITRAK" 2 IMAGES CAME ON AS WELL THE ENGINE LIGHT AND THE TRACTION ONE. THE CAR SEEMED TO BE RUNNING FINE I WAS ALMOST HOME. BUT IT SCARED ME SINCE ALL THOSE LIGHTS WERE FLASHING. ESPECIALLY THE ENGINE POWER REDUCING. READING ALL THESE STORIES I FEEL LUCKY THAT MY CAR DID NOT STOP ON ME. I REMEMBERED ID RECEIVED A LETTER THAT WAS NOT A RECALL BUT MENTIONED TO TAKE IN IF YOU HAD ANY ISSUES WITH THIS AND SHOULD BE COVERED OR REFUNDED IF FIXED IN THE PAST. I FOUND IT CALLED GM AND HAVE AN APPT IN 2 WEEKS WHICH WORRIES ME HOPE NOTHING HAPPENS BETWEEN THEN. THE BAD AND GOOD THING IS THAT NOW ALL THE LIGHTS HAVE COME OFF. HOPING THEY ARE STILL ABLE TO FIX IT AND I AM NOT HAVING TO PAY ANYTHING FOR IT. I FEEL LIKE THIS IS VERY DANGEROUS AND SHOULD BE A RECALL.

07/27/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK8B1******
Summary

RELAY SWITCH ON DRIVER SIDE FOR AIR CONDITIONER CLICKS FOR SEVERAL MINUTES AND BLOWS HOT AIR. THE PASSENGER SIDE CURRENTLY BLOWS COLD BUT NOW THE CLICKING HAS BEEN HAPPENING THERE ALSO. I HAD A TOTAL STRANGER HEAR THE NOISE WHILE I WAS PUMPING GAS WHO SAID HIS IMPALA DID THE SAME THING. THIS IS OBVIOUSLY A COMMON DEFECT IN CHEVROLET IMPALAS THAT SHOULD BE TAKEN CARE OF. THIS HAPPENS EVERYWHERE ALL THE TIME MOVING AND PARKED

07/22/2016
Components: AIR BAGS
Incident Date: 01/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK9B1******
Summary

"TAKATA RECALL" ? CHECK AIRBAG LIGHT IS CONTINUOUSLY ON. DEALER STATES IT IS NOT RELATED TO RECALL AND NO RISK. THEY WILL REPAIR FOR A RIDICULOUS CHARGE. IF THERE IS NO RISK, I WILL NOT CONCERN MYSELF. THE LIGHT CAME ON WHILE ON A ROAD TRIP. IT IS UNKNOWN WHAT PART IS AT FAULT OR IF CONNECTED TO TAKATA ISSUES. IT HAS BEEN OVER 6 MONTHS.

07/21/2016
Components: AIR BAGS
Incident Date: 04/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK6B1******
Summary

"SERVICE AIR BAG" WARNING COMES ON INTERMITTENTLY: WHEN STARTING UP AND WHILE DRIVING. THIS IS VERY UNSAFE AND NEEDS TO BE RESOLVED AS SOON AS POSSIBLE. I HAVE BEEN RESEARCHING THIS AND HAVE FOUND MANY TO HAVE THE SAME PROBLEM.

07/12/2016
Components: SERVICE BRAKES
Incident Date: 03/03/2016
Crash: No
Fire: No
Summary

FRONT BRAKE CALIPERS BINDING ON MY 2011 CHEVY IMPALA LT. NEW ROTORS AND CERAMIC PADS INSTALLED 2,000 MILES AGO AND NOW WARPED AGAIN. I HAVE $275.00 INVESTED AND WAS TOLD BY MY MECHANIC THAT THERE MAY BE A FACTORY RECALL ON THE CALIPERS. THERE IS 56,000 ON MY 2011 IMPALA NOW. THE VEHICLE WAS IN MOTION WHILE THIS WAS HAPPENING AND GOT WORSE AFTER A FEW HARD STOPS. ALSO CHECK STABILITY CONTROL SYSTEM WARNING CAME ON AND VEHICLE WENT INTO REDUCED POWER MODE WHICH IS VERY DANGEROUS IN TRAFFIC.

07/02/2016
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 06/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK1B1******
Summary

BOUGHT CAR 4 DAYS AGO. NOW THE WARNING LIGHT AND MESSAGE KEEPS COMING ON ABOUT SERVICE BRAKE SYSTEM ASSIST AND TRACTION CONTROL SYSTEM NEEDS SERVICE. THE CAR BOGS. IT DOES THIS WHILE DRIVING AND WHEN AT START. THE TCS IIMBLIM STAYS ON AT ALL TIMES. SHOULDN'T THIS BE A RECALL OR UNDER WARRENTY?????

06/27/2016
Components: STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 06/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK8B1******
Summary

TAKATA RECALL THIS ISSUE IS THIS: I BOUGHT THE CAR IN DECEMBER 2015 FIRST MY ENGEN LIGHT COMES ON, THAN MY TRACTION CONTROLE LIGHT, THAN MY CAR TELLS ME TO SERVICE TRACTION CONTROLE, ENGEN POWER IS REDUCED, SERVICE STABIL TRACK, THE ENGEN CUTS I LOOSE POWER STEERING, AND I HAVE TO PULL OVER FOR 15 MIN WAITING FOR THE CAR TO REBOOT. I HAVE HAD THE CAR TO THE GM SHOP EVERY 2500-3000 MILES. THE SHOP REPLACED ALL THE FACTORY COVERED PARTS AND NOW WILL START GUESSING. THE FIRST FIX IS REPLACING SOME WIRES THAT ANOTHER SHOP REPLACED IN AN ATTEMPT TO FIX THIS SAME PROBLEM. NO ONE WILL FIX THIS DEATH TRAP. I WILL NOT DRIVE IT.

06/25/2016
Components: POWER TRAIN
Incident Date: 06/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK4B1******
Summary

PULLING INTO THE DRIVEWAY AT ABOUT 10 MILES AN HOUR THE TRANSMISSION DIED, CAUSING THE CAR TO COME TO A DEAD STOP: THE TRANSMISSION HAS TO BE REPLACED NOW, HUSBAND HIT HIS HEAD OFF STEERING WHEEL, IF WE WERE ON A HIGHWAY DOING 60MILES PER HOUR WE COULD HAVE BEEN KILLED. THE CAR IS NOW AT TOM HESSER DEALERSHIP WHO SAID THEY WILL PAY HALF OF THE 4K TO FIX IT, THE CAR HAS 60400 SOME MILES ON IT, JUST TURNED 5 YRS OLD. I DO NOT THINK THIS CAR IS SAFE IF THE TRANSMISSION WILL JUST DIE AT ANY MOMENT WITHOUT WARNING.. IT DOES NOT HAVE OVER 100K MILES ON IT NOR DOES IT HAVE 61K MILES. THIS CAR MAKE AND MODEL HAS BEEN RECALLED FOR EVERYTHING BUT THE TRANY AND ENGINE SO FAR, THE CAR IS NOT SAFE PERIOD..THE DEALERSHIP WHO IS DOING REPAIRS IS NOT THE DEALERSHIP IT WAS PURCHASED FROM, , BUT IT IS A CHEVY DEALERSHIP. AND THEY ARE WILLING TO PAY HALF FOR REPAIRS, I THINK GMC SHOULD PAY THE ENTIRE COST FOR THE REPAIRS.

06/21/2016
Components: SERVICE BRAKES
Incident Date: 06/17/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1WG5EK2B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED ON AN INCLINE WITH THE CONTACT'S FOOT ON THE BRAKE PEDAL, THE VEHICLE WAS STARTED AND PROCEEDED TO SHIFT FROM PARK TO DRIVE. THE VEHICLE STARTED TO ROLL BACKWARDS AND STRUCK THE VEHICLE IN ITS REAR. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 77,595.

05/31/2016
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 05/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK5B1******
Summary

TODAY OUR 2011 IMPALA DISPLAYED MSGS FOR "SERVICE TRACTION CONTROL, SERVICE STABILITRACK, ENGINE POWER REDUCED". WE STARTED TO PULL OVER AS IT DRAMATICALLY SLOWED. THE ENGINE THEN DIED. WE WERE ON A 6 LANE HIGHWAY GOING 45. THIS COULD HAVE BEEN DEADLY. WE RECEIVED A RECALL LETTER FOR THE THROTTLE POSITION SENSOR. THE DEALER DID NOT REPAIR IT BECAUSE THEY COULD NOT REPRODUCE THE ERROR.

05/30/2016
Components: AIR BAGS,SEAT BELTS,UNKNOWN OR OTHER
Incident Date: 05/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WGSEK7B1******
Summary

"TAKATA RECALL" - SERVICE AIR BAGS WARNING JUST RECENTLY CAME UP ON MY DASHBOARD WHEN DRIVING. PASSENGER SIDE SEAT BELT SOUNDS OFF, AND FLASHES TO FASTEN SEAT BELT WHEN THERE IS NO PASSENGER IS IN THE CAR, AND THE AIR BAG PANEL FLICKS ON AND OFF CONSISTENTLY. WHEN I OPEN THE DRIVERS DOOR, THERE A TAPPING LIKE SOUND STARTS AND CONTINUES FOR FIVE TO SIX SECONDS AND THEN STOPS. WHEN I PUSH THE HEAT AND AIR LEVERS, IT STOPS. WHEN I TURN ON THE AIR OR HEAT, IT WILL MAKE THE TAPPING NOISE AND STOP AFTER A SHORT WHILE. THE NOISE SEEM TO BE GETTING LOUDER. WHEN THE CAR IS SITTING IN THE HEAT OR WHEN IN THE CAR JUST SITTING AND THE CAR NOT TURNED ON, THE SAME TAPPING NOISE WILL OCCUR. THE NOISE SOUNDS LIKE A WOOD PECKER SOUND. IT SOUND LIKE IT IS LOCATED IN THE COOLING SYSTEM AREA, CLOSE BY THE DASHBOARD AREA.

05/30/2016
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 05/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5EM2B1******
Summary

MY CAR JUST REACHED 79,000 MILES AND I WAS DRIVING WHEN MY CAR CUT OFF IN THE MIDDLE OF TRAFFIC! THIS HAPPENED TWICE IN THE SAME DRIVE. IT IMMEDIATELY STARTED BACK UP BUT THEN THE CHECK ENGINE LIGHT CAME ON ALONG WITH A STABILITRAK ERROR MESSAGE. THEN A MESSAGE SAYING ENGINE POWER IS REDUCED. NOW THE CAR'S ENGINE IS MAKING A TERRIBLE NOISE AND IS HAVING PROBLEMS ACCELERATING WITHOUT MAKING A LOUD SOUND LIKE AIR TRYING TO BLOW THROUGH A PINHOLE. THE CHEVY SERVICE DEPARTMENT I TOOK IT TO WANTS ALMOST $700 JUST TO TAKE IT APART TO SEE WHAT IT WRONG WITH IT, WHICH DOESN'T INCLUDE THE POSSIBLE AMOUNT FOR REPAIR. AND THEY DID NOT LOOK AT ANY OF THE TECHNICAL SERVICE BULLETINS LIKE REQUESTED! NOW THEY ARE SAYING MY CAR IS NOT ABLE TO BE DRIVEN AT ALL. I WENT ONLINE AND STARTED TO RESEARCH THESE ISSUES AND FOUND THAT THERE HAS BEEN A LOT OF COMPLAINTS ABOUT THESE EXACT ISSUES MOST EVEN THE SAME YEAR. THERE IS NO REASON THAT A CAR WITH 79000 MILES SHOULD HAVE ENGINE PROBLEMS. I OWNED A 2003 IMPALA PRIOR TO THIS ONE AND HAD ALMOST 125000 MILES BEFORE I PURCHASED THIS 2011. THERE ARE WAY TOO MANY COMPLAINTS GOING ON WITH THIS CAR FOR IT NOT TO BE RECALLED.

05/26/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 05/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK3B1******
Summary

DRIVING DOWN THE HIGHWAY THE CAR SHOOK AND JERKED THEN THE ENGINE POWER REDUCED, SERVICE STABILITRACK, AND SERVICE TRACTION CONTROL SHOWED UP ON MY DASHBOARD. THE CHECK ENGINE LIGHT CAME ON AND SO DID THE TRACTION LIGHT AND THEY STAYED ON. THE RPM METER IS AVERAGING BETWEEN 3 AND 4 WHEN IT USUALLY AVERAGES BETWEEN 1 AND 2. ALSO, THE SPEED HAS BEEN REDUCED.

05/25/2016
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES,ENGINE
Incident Date: 05/23/2016
Crash: No
Fire: No
Vehicle Identification Number: NA******
Summary

WHILE DRIVING DOWN THE HIGHWAY, MY CAR SHUT DOWN. THIS WAS VERY DANGEROUS. I PULLED OVER ON THE SHOULDER AND EVERY LIGHT WAS ON STATING ENGINE POWER REDUCING. I HAVE HAD THIS SAME PART REPLACED TWICE IN 1.5 YEARS AND THERE IS SOMETHING SERIOUS WRONG WITH THE IMPALA.

05/19/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 05/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK2B1******
Summary

MY CAR JUST REACHED 50,000 MILES AND I WAS DRIVING DOWN THE HIGHWAY WHEN MY CHECK ENGINE LIGHT CAME ON ALONG WITH A STABILITRAK ERROR MESSAGE. THEN A MESSAGE SAYING ENGINE POWER IS REDUCED. I BOUGHT THIS CAR BRAND NEW! I WENT ONLINE AND STARTED TO RESEARCH THESE ISSUES AND FOUND THAT THERE HAS BEEN A LOT OF COMPLAINTS ABOUT THESE EXACT ISSUES MOST EVEN THE SAME YEAR.

05/09/2016
Components: AIR BAGS,SERVICE BRAKES,ENGINE
Incident Date: 02/18/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1WC5EM1B1******
Summary

G.M. REPLACED MY INGINTION SWITCH ON A NATIONAL RECALL. I WAS HIT IN LEFT REAR QTR. PANEL. I LOST ALL POWER AND COULD NOT STOP OR STEER THE CAR. I CAREENED ACROSS HIGHWAY AND RAN INTO A HOUSE. NO AIR BAGS DEPLOYED EITHER. G.M. SENT A TEAM TO RECOVER COMPUTER INFO AND HAS NOW TOLD ME THERE IS NO PROBLEM.

05/07/2016
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 05/06/2016
Crash: No
Fire: No
Summary

ON MY WAY TO WORK, I WAS MAKING A NEXT TURN AT A LIGHT WHEN MY CAR ALL OF A SUDDEN SHUT OFF AND THEN TURNED BACK ON TWICE IN A MATTER OF 15 SECONDS. THIS IS VERY DANGEROUS, IF IT WASN'T FOR THE VERY ATTENTIVE DRIVERS, I COULD'VE BEEN RAMMED!!! THE SECOND INCIDENT WAS AFTER I GOT OFF OF WORK. MY CAR WAS IN A PARKING GARAGE WHEN THIS HAPPENED. I TRIED STARTING MY CAR AND IT WOULDN'T START. I TRIED A SECOND TIME AND IT STARTED BUT THE ENGINE WAS REVVING REALLY HARD, LIKE I WAS ABOUT TO SPEED OFF OR SOMETHING. I TURNED THE CAR OFF AGAIN AND STARTED IT AGAIN FOR THE THIRD TIME AND "SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND REDUCED ENGINE POWER" ALL COME UP ON THE SERVICE SCREEN. AFTER READING MULTIPLE FORUMS ONLINE WITH HUNDREDS OF COMPLAINTS ABOUT THIS. I WAS SCARED TO DRIVE HOME. I DROVE AT ABOUT 40 MPH ALL THE WAY HOME (MY JOB IS A 25-30 MIN COMMUTE) AND FORTUNATELY I DIDN'T GET STRANDED AND MY CAR DIDN'T TURN OFF IN THE MIDDLE OF DRIVING LIKE SOME FOLK HAVE EXPERIENCED. GM NEEDS TO ADDRESS THIS PROBLEM. WHY ISNT THERE A RECALL YET?!

05/02/2016
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK6B1******
Summary

GOT A MESSAGE ON MY DASH A FEW MONTHS AGO ABOUT "SERVICE TRACTION CONTROL" WHILE DRIVING. TRACTION CONTROL LIGHT LIT UP ALSO. PARKED CAR AND TURNED CAR OFF THEN ON...MESSAGE GONE. TOOK IT INTO SERVICE...SHOWED NO ERROR CODES. TODAY (5/2/16), IT DID IT AGAIN WITH THE TRACTION CONTROL LIGHT AND THE CHECK ENGINE LIGHT SIMULTANEOUSLY LIGHTING UP. "SERVICE STABILITRAK", SERVICE TRACTION CONTROL", AND "ENGINE POWER IS RECUDED" ARE THE MESSAGES I GOT TODAY ALONG WITH THE CHECK ENGINE LIGHT AND THE TRACTION CONTROL LIGHT BEING ON. I HAD JUST GOTTEN OFF THE HIGHWAY SO I WASN'T GOING FAST WHEN THIS HAPPENED. I WAS CLOSE TO WORK SO I PARKED IT AT WORK. TURNED THE CAR OFF THEN ON AGAIN AND THE MESSAGES WERE GONE AND TRACTION CONTROL LIGHT WAS OFF BUT CHECK ENGINE LIGHT STAYED ON. TURNED CAR ON AGAIN AT LUNCH 1.5 HOURS LATER AND THE CHECK ENGINE LIGHT IS OFF NOW SO I DOUBT ANYONE WILL BE ABLE TO DIAGNOSE OR FIX ANYTHING TODAY. TAKING IT TO SERVICE TO SEE IF IT THREW ANY ERROR CODES A LITTLE LATER TODAY. I'VE RESEARCHED THIS ISSUE AND FOUND THAT THIS HAS HAPPENED TO A LOT OF PEOPLE WHILE ON THE HIGHWAY. IF IT HAPPENS TO ME AND I'M IN AN ACCIDENT BECAUSE OF THIS, I WILL SUE THE S**T OUT OF GM. I HAVE TWO SMALL CHILDREN AND IF ANY OF US GETS HURT OR KILLED, THERE WILL BE H**L TO PAY. THIS ISSUE SHOULD ABSOLUTELY BE RECALLED. IT IS NOT DUE TO MY KEY/IGNITION ISSUE. ALREADY HANDLED THAT RECALL. LOSING POWER IN THE MIDDLE OF THE HIGHWAY RANDOMLY IS ABSOLUTELY DANGEROUS AND I'M NOW VERY AFRAID TO DRIVE THIS VEHICLE. WILL NEVER BUY ANOTHER IMPALA AGAIN.

05/01/2016
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 04/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK7B1******
Summary

VEHICLE SLOWED ON HIGHWAY, REDUCED ENGINE POWER WARNING MESSAGE AND STABILITRAK MEASSAGE DISPLAYED ALSO ENGINE INDICATOR LIGHT IS ON.

04/28/2016
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 04/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK8B1******
Summary

WHILE DRIVING THE TRACTION CONTROL,STABILIZER,ENGINE POWER WARNING ALL COME ON AND THE CHECK ENGINE LIGHT COMES ON AND SOMETIMES THE ENGINE TURNS OFF. PULL OFF ROAD, WILL NOT START THEN MINUTES LATER IT STARTS. CHECK ENGINE LIGHT STAYS ON. AFTER MULTIPLE STARTS THE CHECK ENGINE LIGHT GOES OUT . I HAVE READ MULTIPLE COMPLAINTS ABOUT THIS ,YET THE NOTHING IS BEING DONE. TO REPAIR THIS PROBLEM. THE EFFECTS OF THIS IS THE SAME AS THE IGNITION TURNING OFF. PENDING ON TRAFFIC. THIS COULD BE DEADLY. THIS HAS HAPPENED ALOT.

04/07/2016
Components: SEAT BELTS
Incident Date: 04/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK7B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE ATTEMPTING TO BUCKLE IN THE CHILD SAFETY SEAT, THE REAR DRIVER AND PASSENGER SIDE SEAT BELT THREADING SEPARATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 147,739.

04/04/2016
Components: SUSPENSION,STRUCTURE,ELECTRONIC STABILITY CONTROL
Incident Date: 03/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5EM3B1******
Summary

IN THE RIGHT REAR SECTION OF CAR THERE IS A RATTLE ALL THE TIME.

03/07/2016
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 03/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK8B1******
Summary

I BEGIN NOTICING ISSUES WHEN TAKING OFF FROM A COMPLETE STOP WHERE THE VEHICLE WOULD LUNGE FORWARD LIKE IT COULDN'T SHIFT INTO FIRST GEAR. I HAD THAT CHECKED AND NOTHING SHOWED AS AN ISSUE, SO THE MECHANIC SAID IT HAD TO BE ELECTRICAL. THIS WEEKEND I AM DRIVING IT AND AFTER 25 MINUTES IN THE CAR THE CHECK ENGINE LIGHT COMES ON, AS DOES THE NOTICE THAT MY ENGINE POWER HAS BEEN REDUCED, AND TO SERVICE THE STABILITY TRACTION CONTROL SYSTEM. I WAS COMING TO A STOP LIGHT WHEN IT CAME ON AND I PULLED OFF TO TURN OFF THE CAR AND RESTART IT AS THAT WOULD WORK WHEN IT FAILED BEFORE TO RESET THE SYSTEM. IT DIDN'T RESET AND I HAD TO DRIVE IT WITH REDUCED POWER THE REST OF THE WAY TO MY DESTINATION. I HAD THIS FIXED A COUPLE YEARS AGO. I DID GET A NOTICE FROM GM ABOUT THE ISSUE AND THE ABILITY TO BE REIMBURSED OR GETTING IT FIXED IF THERE WAS A CURRENT ISSUE AND I WAS ABLE TO GET REIMBURSED FOR IT. NOW IT IS HAPPENING AGAIN, BUT MY MILEAGE IS TOO HIGH TO GET IT FIXED UNDER THIS REPAIR NOTICE BECAUSE THE LETTER SAYS THAT THE MILEAGE COVERAGE IS ONLY UP TO 120,000. IF THIS IS A KNOWN ISSUE AND I HAVE ALREADY DEALT WITH IT BEFORE, WHY SHOULD I HAVE TO PAY FOR IT TO CONTINUALLY FAIL WHEN IT HAS NOTHING TO DO WITH NORMAL WEAR AND TEAR, WHICH I WOULD HAVE NO ISSUE FIXING AS A PART OF MAINTAINING THE VEHICLE?! THIS SHOULD BE SOMETHING THAT GM WOULD FIX EVERY TIME IT GOES OUT BECAUSE IT IS CLEAR THE ISSUE IS A MALFUNCTION OF THE OVERALL SYSTEM AND NOT LINKED TO ANYTHING THAT THE DRIVER DOES OR DOESN'T DO TO MAINTAIN THE VEHICLE PROPERLY. IN ADDITION WHAT IF IT HAS TO BE REPLACED MULTIPLE TIMES AS IS THE CASE WITH MINE. I HAVE ALWAYS BEEN A DEVOTED GM CUSTOMER, BUT HONESTLY I AM NOT SURE I WILL EVER BUY ANOTHER GM AFTER THIS ISSUE. IT IS UNSAFE AND PROVIDES ANXIETY WHEN DRIVING, BECAUSE IT MIGHT FAIL AT THE WORST TIME AND COULD NEED FIXED AGAIN EVEN IF I FIX IT THIS TIME.

03/04/2016
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 03/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK5B1******
Summary

SERVICE TRACTION CONTROL AND CHECK ENGINE LIGHTS CAME ON THIS MORNING. THEN A MESSAGE SAYING MY ENGINE POWER IS REDUCING. I JUST BOUGHT THIS CAR 3 WEEKS AGO. I CALLED GM CUSTOMER SERVICE AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO, EVEN THOUGH THERE WAS A RECALL REGARDING THIS BECAUSE IT WAS OVER THE 120000 MILE WARRANTY (BUT I JUST BOUGHT THIS CAR 3 WEEKS AGO!!!)

03/02/2016
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 03/02/2016
Crash: No
Fire: No
Summary

STARTED SEEING ERROR MESSAGE THIS MORNING ON START UP OF THE CAR: ENGINE POWER REDUCED SERVICE TRACTION CONTROL SERVICE STABILTRAK EXPERIENCED REDUCED ENGINE POWER, TRACTION LIGHT ON, ENGINE LIGHT ON

01/31/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 01/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK6B1******
Summary

JANUARY 31,2016 I WAS DRIVING AT A SPEED OF 55MPH ALL OF A SUDDEN MY CAR SPEED GAVE THREE STALLED JERKS I IMMEDIATELY PUT ON ME EMERGENCY FLASHERS BECAUSE TWO OTHER VEHICLES WERE BEHIND ME. FROM THAT POINT ON I DROVE AT A MUCH SLOWER SPEED; WASN'T SURE IF MY CAR WAS GOING TO CUT OFF IN THE MIDDLE OF TRAFFIC OR NOT. IT WAS SCARY BECAUSE THIS COULD HAVE BEEN A TERRIBLE ACCIDENT. THE TRACTION STABILITY -SERVICE LIGHT CAME ON. MY CAR WAS SERVICED FOR THIS VERY THING APRIL 2015. WHY I AM HAVING THIS SAME PROBLEM?

01/18/2016
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK4B1******
Summary

I HAVE PROBLEM WITH THE STABILITRAK/TRACTION CONTROL ON A 2011 IMPALA WITH 120,000 MILES. I HAVE FOUND OTHER PEOPLE FROM ALL OVER THE COUNTRY WITH THE SAME PROBLEM. I HAVE TAKEN IT TO 3 DIFFERENT MECHANICS AND THEY ARE ALL UNSURE AS TO WHAT IT IS. I HAVE PUT A NEW THROTTLE BODY IN, NEW SPARK PLUGS, CHANGE MY OIL FAITHFULLY EVERY 3,000 MILES. IT CONTINUES TO FLASH THE MESSAGE TO ME, DOES NOT HAVE THE SAME ACCELERATION, IS VERY UNPREDICTABLE AS FAR AS REDUCING MY ENGINE POWER AT ANY GIVEN TIME. THIS HAPPENS WHEN I'M DRIVING DOWN THE ROAD AND EVEN WHEN I JUST START MY CAR. I HAVE TO TURN CAR OFF, LET IT SIT FOR A FEW MINUTES AND THEN IT SEEMS TO RESET BUT THE ENGINE LIGHT STAYS ON FOR A FEW DAYS. THIS NEEDS TO BE ADDRESSED WITH AS MANY COMPLAINTS I AM READING ABOUT!

01/13/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK9B1******
Summary

REAR DEFROSTER NOT WORKING. DISCOVERED BURNED-UP CONNECTOR IN A PLUG UNDER PASSENGER FOOTWELL FUSE BOX. INTERNET RESEARCH INDICATES THIS IS A COMMON PROBLEM AFFECTING IMPALAS AND OTHER MODELS OVER SEVERAL YEARS. THIS WOULD THEREFORE APPEAR TO BE A DESIGN DEFECT. OUTCOMES INCLUDE REDUCED VISIBILITY DUE TO INABILITY TO DEFROST/DEMIST REAR WINDOW AND FIRE HAZARD DUE TO OVERHEATED CONNECTOR

01/11/2016
Components: SEAT BELTS
Incident Date: 01/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK4B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DRIVER AND MIDDLE SEAT BUCKLES BECAME LOOSE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEAT BELT PIN DISINTEGRATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

01/06/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK2B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE ENGINE STALLED AND THE ENGINE STABILITY POWER REDUCTION WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL AND RE-LEARNED IDLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ALSO, WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFT BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAILING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 44,815. UPDATED 01/12/16*LJ *CN *TR

11/09/2015
Components: POWER TRAIN,ENGINE
Incident Date: 11/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK6B1******
Summary

WHEN YOUR AT A COMPLETE STOP VEHICLE GIVES A HARD JERK LIKE SOMEONE HAS REAR ENDED YOU. ALL OF THE IMPALA'S HAVE A FAILED TRANSMISSION PRESSURE CONTROL SOLENOID WHICH CAN CAUSE ACCIDENTS WHEN IT JERKS VERY HARD CAUSING SOMEONE TO RUN INTO THE BACK OF ANOTHER VEHICLE. NO CHECK ENGINE LIGHT OR ANYTHING WILL COME ON LETTING YOU KNOW THE PROBLEM. YEARS 2000 TO 2015 ALL HAVE THE SAME PROBLEM. NEEDS TO BE RECALLED BEFORE SOMEONE SERIOUSLY GETS INJURED.

11/08/2015
Components: AIR BAGS,STRUCTURE
Incident Date: 11/04/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1WG5EK8B1******
Summary

DRIVING AT APPROXIMATELY 60 MPH ON THE HIGHWAY, I WAS REAR ENDED, SPUN AROUND TWO TO THREE TIMES; HIT A GUARDRAIL HEAD ON BEFORE COMING TO A STOP; AIRBAGS NEVER DEPLOYED. THE IGNITION RECALL HAD BEEN FIXED OVER THE PAST SUMMER AT A LOCAL DEALERSHIP.

10/22/2015
Components: VISIBILITY
Incident Date: 06/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK8B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE CLIMATE CONTROL WAS ENGAGED, THERE WAS AN ABNORMAL NOISE COMING FROM THE DASHBOARD. AS A RESULT, THE DEFROST SYSTEM FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLIMATE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

10/13/2015
Components: ENGINE
Incident Date: 09/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK4B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 60, THE VEHICLE STALLED AFTER THE STABILITRAK, TRACTION CONTROL, AND ENGINE POWER DOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON ONE OTHER OCCASION WHILE DRIVING APPROXIMATELY 45 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE WIRING HARNESS WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,500.

10/06/2015
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 09/08/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK2B1******
Summary

THE VEHICLE IS ALWAYS SHAKING WHEN BRAKING THE VEHICLE MAKES WEIRD SOUNDS WHEN TURNING THE VEHICLE JERKS ALL THE TIME OR SOMETHING WHEN TRYING TO STEP ON THE GAS THE VEHICLE WON'T GO

10/04/2015
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 11/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EKXB1******
Summary

WHEN THE TRACTION CONTROL SYSTEM ACTIVATED THE ENGINE IDLE DECREASED AND THE SYSTEM COULD NOT LOCATE THE NEW THROTTLE POSITION. THIS CAUSED THE ENG POWER REDUCTION AND FAULT WARNINGS ON ENG TCS AND SCS TO LIGHT IN ORDER TO DRIVE I HAD FAULTS CLEARED AND TURNED OFF SYSTEMS. GM SAYS THE CODES HAVE TO BE READ TO FIX.UNSAFE.

09/30/2015
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 09/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5KE1B1******
Summary

I TURN ON THE VEHICLE AND THEN IT SHUT OFF...LIKE THE IGNITION SWITCH IS FAULTY...THEN THE STABILITRAK COMES ON..I HAVE TO TURN THE KEY OVER SLOWLY SO IT WON'T HESITATE TO TURN ON OR SHIRT OFF

09/16/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK5B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE DRIVING VARIOUS SPEEDS. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED AT THE TIME OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

09/16/2015
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/25/2014
Crash: No
Fire: No
Summary

JULY 2015, "SERVICE STABITRAC, LOSING POWER" LIGHTS CAME ON. TOOK TO LOCAL DEALER AND SPENT $600 FOR REPAIRS. SEPTEMBER 2015, SAME PROBLEMS, TOOK FOR REPAIRS - NO CHARGE. LESS THAN 2 DAYS LATER THE ERROR CODE IS BACK. DEALER HAS NO CLUE ON PROBLEM REMEDY. WHEN THE LIGHTS COME ON, ACCELERATION IS AFFECTED.

09/13/2015
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK2B1******
Summary

MY SON WHILE DRIVING HIGHWAY SPEEDS 60-70MPH, THE CAR DISPLAY WOULD SAY "REDUCED POWER" FOLLOWED BY "SERVICE STABILLATRAC", "SERVICE TRACTION CONTROL". SHUTTING CAR DOWN AT HIGHWAY SPEEDS. SHUT CAR OFF FOR 5-10 MINUTES AND WOULD B FINE FOR A WEEK, A MONTH, SIX MONTHS!!! THIS HAS BEEN GOING ON INTERMITTENTLY FOR OVER A YEAR!! CAR NOT UNDER WARRANTY AND CANNOT AFFORD TO TAKE TO DEALER EVERY TIME IT HAPPENS, NEEDLESS TO SAY NO ONE DRIVES IT BUT ME. HAVE NOT TAKING TO DEALER BECAUSE RESEARCH ONLINE AND NOTHING SEEMS TO BE A SURE FIX!! OTHER PEOPLE ARE REPLACING THROTTLEBODY,S, GAS PEDALS, GAS CAPS, ABS SENSORS, VARIOUS WIRING HARNESSES, BATTERIES, GROUNDS, COMPUTERS WITHOUT ANY OF THEM BEING A SURE FIX. SOMEONE WILL OR MAY HAVE ALREADY BEEN KILLED BY THIS MALFUNCTION AND UNFORTUNATELY DID NOT LIVE TO SAY THE CAR DID THIS!!!! I KNOW FROM READING ONLINE FORUMS AND THE SUCH THAT THIS SEEMS TO BE A VERY COMMON OCCURANCE ON MULTIPLE YEARS OF THIS MODEL!! ALL OF THIS ON TOP OF A $2 KEY SWITCH FIX THAT TOOK HOW MANY TO DIE BEFORE ANYTHING WAS DONE!!!

08/17/2015
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 06/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK2B1******
Summary

I WAS DRIVING DOWN THE HIGHWAY GOING 70MPH WHEN MY SERVICE ENGINE LIGHT CAME ON AND A MESSAGE STATING THE STABLITRAK IS ON AND THE ENGINE IS REDUCING SPEED! ACCELERATION PEDAL WOULDN'T DO ITS JOB

08/17/2015
Components: ENGINE
Incident Date: 07/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK2B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE WOULD SHAKE WHEN ATTEMPTING TO START. THE ENGINE POWER REDUCE, SERVICE TRACTION CONTROL AND SERVICE STABILITRAK WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,679. MA 10/8 *CN

08/11/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WT57K491******
Summary

WHILE AT A COMPLETE STOP, WHEN THE VEHICLE IS IN DRIVE, AS I ATTEMPT TO PUSH THE ACCELERATOR TO DRIVE THROUGH AN INTERSECTION, THE CAR WILL STALL FOR A SECOND, MAKE NOISE THAT SOUNDS LIKE A WHINE, AND THEN JUMP FORWARD LIKE IT'S HAVING A DIFFICULT TIME FINDING FIRST GEAR. THE VEHICLE DOES THIS EVERY SO OFTEN, BUT NOT ALL THE TIME. I'VE TAKEN IT INTO CAR X, MY LOCAL CHEVROLET DEALERSHIP, AND ANOTHER LOCAL GOODYEAR TIRES DEALER, BUT NOBODY HAS ANY IDEA WHAT I'M TALKING ABOUT. THE VEHICLE HAS BEEN HOOKED UP TO A COMPUTER AND TECHNICIANS HAVE LOOKED AT IT, BUT JUST SCRATCH THEIR HEADS. THERE IS EVEN A FORUM ONLINE REGARDING THIS HAPPENING WITH OTHER CHEVY IMPALA OWNERS [XXX] AND OWNERS SEEM TO PUT LOTS OF MONEY INTO THE ISSUE BUT WITH NO RESOLVE. ** THE ISSUE SEEMS TO REMEDY ITSELF WHEN I TURN OFF THE TRACTION CONTROL. ** THERE HAVE BEEN A COUPLE OF CLOSE CALLS WHERE I'LL BE PULLING THROUGH A BUSY INTERSECTION AND THE CAR WILL STALL AND I'LL FEEL LIKE I'M ABOUT TO BE HIT BECAUSE THE CAR "DIES" FOR A SECOND. I FEEL THIS IS A REAL SAFETY CONCERN THAT NEEDS TO BE ADDRESSED. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *AN

07/24/2015
Components: AIR BAGS,WHEELS
Incident Date: 08/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK6B1******
Summary

MY SERVICE AIR BAG LIGHT STAYS ON. I HAD IT CHECKED OUT. THE PASSENGER SEAT SENSOR IS FAULTY OR HAS FAULTY WIRING. IT'S A NEWER VEHICLE, I CURRENTLY HAVE 72,000 MILES ON IT. AND IS A SAFETY CONCERN FOR ANYBODY ESPECIALLY MY KIDS WHO RIDES IN MY PASSENGER SEAT. THE SENSOR WILL NOT ACKNOWLEDGE ANY WEIGHT ON THE SEAT AND WILL NOT ACTIVATE IF I WERE TO GET INTO AN ACCIDENT. I CALLED UP A WHILE BACK AND PUT IN A COMPLAINT. SOMEBODY CALLED ME BACK BUT NEVER ANSWERED MY PHONE OR MESSAGES I HAD LEFT. I'VE RESEARCHED THIS ISSUE AND HAVE NOTICED THERE'S A LOT OF PEOPLE WITH THE SAME PROBLEM. I EXPECT CHEVY TO STAND BY THEIR PRODUCT AND ADDRESS THIS ISSUE. THANK YOU

06/02/2015
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 06/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK1B1******
Summary

ON THE MORNING OF TUESDAY, JUNE 2ND, 2015 JUST AFTER 10AM I WAS LEAVING MY APARTMENT MANAGERS OFFICE AND WHEN I WAS GOING IN REVERSE AND THEN TO DRIVE AND TOUCHED THE ACCELERATOR THE IMPALA BEGAN TO SHAKE AND ON THE DASHBOARD IT SAID THE ENGINE POWER REDUCED TO HALF AND THERE WAS A PROBLEM WITH THE STABILITRAK. WHEN I PARKED IN FRONT OF MY APARTMENT BUILDING, I TURNED THE CAR OFF THEN BACK ON AND IT WAS STILL SHAKING/ IDLING ROUGH AND ON THE DASHBOARD IS CONTINUED TO READ, "ENGINE POWER REDUCED BY HALF" AND MENTIONED STABILITRAK. THE ENGINE LIGHT WAS ALSO ON DURING THIS TIME. I LEFT THE CAR AND RETURNED 10 MINUTES LATER AND ENGINE LIGHT WAS STILL ON AND WHILE IT NO LONGER IDLED ROUGHLY, IT STILL HAD STIBILITRAK ON THE DASHBOARD.

05/29/2015
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 09/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5EMXB1******
Summary

WE OWN BOTH A 2011 AND A 2013 CHEVY IMPALA. BOTH VEHICLES GRIND AND HESITATE. THEY BOTH ACT THIS WAY WHILE TAKING OFF FROM A LIGHT, BACKING OUT OF THE DRIVEWAY AND THEN PUTTING IT IN DRIVE AND ANY OTHER TIME IT FEELS NECESSARY TO DO SO. EXCEPT WHILE BEING CHECKED BY THE MECHANIC. WE OWNED A 2007 IMPALA THAT DID THE SAME THING. OUR REMEDY, PUSH THE TRACTION CONTROL BUTTON TO THE "OFF" POSITION. STOPPED MAKING THE NOISE AND NO LONGER HESITATES AFTER PUTTING IT IN DRIVE. OF COURSE, WE HAVE TO DO THIS EACH AND EVERY TIME WE GET IN THE CAR. NO MORE BUYING CHEVY'S FOR US.

05/23/2015
Components: ENGINE
Incident Date: 09/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK9B1******
Summary

WHEN THE ACCELERATOR PEDAL IS RELEASED, THE CAR DOES NOT SLOW DOWN. DEALER SAYS CAR IS OK. THIS HAPPENS AT ANY SPEED AND MAKES IT DIFFICULT TO SLOW DOWN OR STOP. THE CAR WILL RUN ALONG AT ABOUT 20 MILES PER HOUR FROM A STOPPED POSITION WITHOUT TOUCHING ACCELERATOR. VERY DIFFICULT TO DRIVE ON ICE OR SNOW.

05/22/2015
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 05/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EKOB1******
Summary

DRIVING ALONG AND CAR JUST ACCELERATED AND COULD NOT GET IT TO STOP OR SLOW DOWN. TRACTION CONTROL LIGHT CAME ON, ENGINE REDUCE POWER, LOW ENGINE POWER, SERVICE STABILITY TRAK, CHECK ENGINE LIGHT. I WAS PUSHING DOWN ON THE BRAKE TRYING TO GET THE CAR TO STOP OR AT LEAST SLOW DOWN BUT THE CAR SEEMS AS IF IT WAS GETTING FASTING THEN IT MADE A JERK AND I BUMPED MY HEAD AGAINST THE WINDOW, AND MY FOOT GOT STUCK UNDER THE PEDAL AND KNEE GOT JAMMED . MY MOM GOT HURT ALSO AND BEING JERKED BACK AND FORTH.

05/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/11/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEAT FAILED. IN ORDER FOR THE HEAT TO FUNCTION, THE VEHICLE HAD TO BE IN MOTION. THE FAILURE RECURRED NUMEROUS TIME. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE.

05/14/2015
Components: SUSPENSION,STRUCTURE
Incident Date: 05/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WD5EM5B1******
Summary

I HAVE A 2011 CHEVY IMPALA AND DURING AN INSPECTION FOUND OUT THAT THE CLUNK I STARTED HEARING 2 WEEKS AGO WAS DUE TO A FRONT ALUMINUM SUB-FRAME CONTROL ARM MOUNT THAT BROKE. THE CAR HAD A SAFETY RECALL ON IT (RECALL 12V377) FOR FRONT CONTROL ARMS, WHICH WERE REPLACED, BUT THE NEW CONTROL ARMS ARE DEFECTIVE ALSO, CAUSING THEM TO BECOME MISALIGNED INSIDE THE SUB-FRAME CONTROL ARM MOUNTS, WHICH SUBSEQUENTLY RUBBED AND WORE THE ALUMINUM SUB-FRAME CONTROL ARM MOUNTS TO THE POINT WHERE IT BROKE. I DO HAVE PICTURES OF THIS. THE FRONT BUSHING IS A VERTICAL BUSHING DESIGN FROM GM THAT HAS BEEN NOTED FOR A VERY HIGH AND REPEATED FAILURE RATE, NOT JUST ON THE W-BODY CARS BUT ALSO ON MANY DELTA PLATFORM CARS SUCH AS CHEVY COBALT AND HHR, PONTIAC G5, SATURN ION. I CONTACTED CHEVY AND THEY REFUSE TO LISTEN TO IT, EVEN THO THIS CAR ONLY HAS 78K MILES ON IT, AND IS ONLY 4 YEARS 1 MONTH OLD, THEY DECLINED WARRANTY. IT IS VERY DANGEROUS AS THE ENTIRE WHEEL CONTROL ARM MOUNTS BROKE AWAY FROM THE REST OF THE FRAME. AND IT IS DUE TO THE SECOND SET OF DEFECTIVE CONTROLS ARMS IN JUST 78K MILES. ANY IMPALA OWNER SHOULD GO CHECK THIS IMMEDIATELY AS IT CAN BE A DEADLY DEFECT THAT GM IS DECLINING TO KNOW ABOUT. IT ALSO AFFECTS OTHER GM 2006 AND NEWER W-BODY CARS: PONTIAC GRAND PRIX, BUICK LACROSSE, CHEVY IMPALA AND MONTE CARLO. THE ISSUE IS, THIS TYPE OF BUSHING USED BY GM FOR MANY YEARS ON MANY MODELS IS KNOWN TO HAVE VERY HIGH FAILURE, AND WITH STEEL CONTROL ARM MOUNTS, IT DIDN'T DAMAGE THE MOUNTS/SUB-FRAME UNLESS LEFT FOR A VERY LONG TIME, BUT NOW WITH THE ALUMINUM SUB-FRAME, WHEN THE BUSHING GOES BAD, THE OUTER STEEL PART OF THE BUSHING WEARS AWAY INTO THE SOFT ALUMINUM CONTROL ARM MOUNT ON THE SUB-FRAME VERY QUICKLY, AND MAY GO UNNOTICED BY THE DRIVER UNTIL IT BREAKS, WHICH CAN CAUSE LOSS OF CONTROL OF THE VEHICLE, WHICH MAY LEAD TO A CRASH, CAUSING BODILY HARM OR EVEN A FATALITY.

05/14/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/09/2015
Crash: No
Fire: No
Summary

CAR WAS GOING ABOUT 40MPH. REDUCED ENGINE POWER WARNING, LOSS OF TRACTION CONTROL, AND STABILTRAK TO BE SERVICED. GM WILL NOT COVER UNDER WARRANTY AND IS A COMMON PROBLEM. SOME CARS WILL AUTOMATICALLY JUST SHUT DOWN.

05/13/2015
Components: POWER TRAIN
Incident Date: 02/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EKXB1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

05/11/2015
Components: POWER TRAIN
Incident Date: 05/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK4B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE TRAVELING 35 MPH WITH THE ACCELERATOR PEDAL ENGAGED, THE ENGINE REVVED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO A DEALER AND IT WAS DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 97,000.

04/20/2015
Components: ELECTRICAL SYSTEM,AIR BAGS,TRACTION CONTROL SYSTEM
Incident Date: 04/19/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1WG5EK2B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 70 MPH, THE TRACTION CONTROL LIGHT ILLUMINATED AS THE VEHICLE STALLED. AS A RESULT, THE VEHICLE CRASHED AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES TO THEIR HANDS AND LEGS, BUT DID RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE IMPACT WAS NOT HARD ENOUGH FOR THE AIR BAGS TO DEPLOY. THE FAILURE MILEAGE WAS 56,000. UPDATED 6/8/15*CN UPDATED 11/6/15 *JS

04/06/2015
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/26/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1WF5EK6B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING AT 40 MPH, THE INSTRUMENT PANEL FLICKERED AND THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NOSE AND FACE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE HOOD AND SIDING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 5,000.

04/06/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 04/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK9B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, "TRACTION CONTROL NEED SERVICE" AND "REDUCE ENGINE POWER" MESSAGES APPEARED BEFORE THE SPEED SUDDENLY REDUCED. AFTER RESTARTING THE ENGINE AND CONTINUING TO DRIVE, THE ERROR MESSAGES CONTINUED TO DISPLAY BEFORE THE VEHICLE SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ACCELERATOR PEDAL WAS FAULTY AND NEEDED TO BE REPLACED. THE PEDAL WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,590. UPDATED 5/15/15*CN THE CONSUMER STATED JUST BEFORE THE ENGINE SHUT DOWN THE MESSAGE "SHUTTING POWER OFF" WAS DISPLAYED. THE VEHICLE COASTED TO A STOP. THE KEY WAS STILL IN THE ON POSITION. UPDATED 11/16/2015*JS

03/29/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/04/2014
Crash: No
Fire: No
Vehicle Identification Number: VIN: 2G1WG5******
Summary

WHILE DRIVING ON THE HIGHWAY THE "SERVICE TRACTION CONTROL" MESSAGE COMES ON, THEN, THE MESSAGES "SERVICE STABILITY TRAK" THEN "ENGINE POWER IS REDUCED". AND THEN THE CAR SHUTS DOWN I HAD TO QUICKLY PULL OVER ON THE SIDE OF THE ROAD. AFTER A FEW MINUTES THE CAR STARTS UP AND EVERYTHING IS FINE. THIS HAPPENED TWICE SINCE THEN. EVERY COUPLE MONTHS THE SENSOR LIGHTS WOULD COME ON WITH THE ABOVE MESSAGE-WITHOUT CAR SHUTTING DOWN. THE LIGHTS COME ON A LOT MORE OFTEN NOW-ALTHOUGH THE CAR DOES NOT SHUT DOWN, IT'S THE FEAR OF THE POSSIBILITY. WHEN GOOGLING THIS PROBLEM WITH THE CAR IT SOUNDS LIKE THIS IS A COMMON PROBLEM. I'M NOT SURE WHY THERE HASN'T BEEN A RECALL. I'M BRINGING IN MY CAR TOMORROW TO GET FIXED. HOWEVER, ITS UPSETTING THAT THERE SEEMS TO BE A PROBLEM WITH THE THROTTLE POSITION SENSOR, AND THERE WAS A RECALL ON A GMC TRUCK IN 2008 FOR THIS PROBLEM. THIS SEEMS TO BE A PROBLEM REGARDLESS OF YEAR OF MILES OF THE IMPALA. *TR

03/23/2015
Components: ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
Incident Date: 02/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK7B1******
Summary

WHILE DRIVING MY CAR STARTED HESITATING. THE WHEEL TRACTION AND ENGINE LIGHT CAME ON, IT HAD THREE MESSAGES COME UP STATING ENGINE LOSING POWER,TRACTION STABILITY NEEDED I CAN'T RECALL THE LAST MESSAGES. IT COMES AND GOES ON AND OFF. *TR

03/20/2015
Components: STEERING,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK4B1******
Summary

I WAS DRIVING ON A HIGHWAY GOING APPROXIMATELY 55 MPH, THE ENGINE LIGHT, STABILITY CONTROL LIGHT, AND REDUCED ENGINE POWER LIGHT CAME ON AT THE SAME TIME. WITHIN TWO (2) MINUTES OF THE DASH WARNING LIGHTS COMING ON, THE CAR COMPLETELY SHUT IT SELF OFF WHILE I WAS DRIVING IN THE LEFT LANE GOING 55 MPH. I LOST STEERING, HAD NO POWER, OR BRAKING. I THREW THE CAR IN NEUTRAL, IN AN ATTEMPT TO GET IT STARTED IT WHILE I WAS IN MOTION WITH NO POWER. THE IMPALA DIDN'T EVEN TRY TO TURN OVER. THE CAR WASN'T RESPONDING BECAUSE THE POWER STEERING / BRAKING WAS NOT RESPONDING. THE IMPALA WENT INTO "LIMP MODE" WITHOUT WARNING. I LET THE CAR COST FOR A WHILE UNTIL I COULD FIND A SAFE SPOT TO APPLY THE EMERGENCY BRAKE. I REALLY HAD TO MUSCLE THE STEERING WHEEL WITH SOME SIGNIFICANT FORCE TO GET IT TO TURN. I HAVE NEVER HAD ANY PROBLEMS WITH THIS VEHICLE BEFORE THIS ISSUE. IT TURNS OUT THAT THE "PEDALASSEMBLY" GAS PEDAL SENSOR WENT BAD, CAUSING THE 2011 IMPALA TO GO INTO "LIMP MODE" WHILE I WAS DRIVING. *TR

03/17/2015
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 02/18/2015
Crash: No
Fire: No
Summary

I WAS DRIVING TO A JOB INTERVIEW ON A BARELY MOISTENED ROAD. SERVICE CONTROL THEN PROCEEDED TO POP UP ON MY DASH BOARD ALONG WITH THE CHECK ENGINE LIGHT AND REDUCING ENGINE POWER. MY CAR THEN SHUT OFF AND I WASN'T ABLE TO CRANK IT FOR ABOUT 5 MINUTES. *TR

03/17/2015
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 06/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK1B1******
Summary

I PURCHASED THE IMPALA ON JUNE 16, 2014, THERE WAS SOME POPPING NOISE FROM THE DASH BOARD ON THE PASSENGER'S SIDE. THE SALE'S MANAGER HAD ME BRING THE CAR IN FOR REPAIR THE NEXT DAY. THE CAR WAS REPAIRED WITHIN 2-3 DAYS. I FOUND OUT IT WAS THE ACTUATOR SENSOR. IN JANUARY 2015 THE TRANSMISSION HAD TO BE REPLACED. LUCKILY IT WAS UNDER THE POWERTRAIN WARRANTY. NOW 8 MONTHS LATER TO THE DATE (MARCH 12, 2015), THE STABILIZER TRACK-ENGINE REDUCE POWER LIGHT AND MESSAGE CAME. I CAME TO A STOP. CUT THE CAR OFF FOR 15-20 MINUTES ONLY FOR THE LIGHT TO REAPPEAR AFTER MOMENTS OF DRIVING. I GOT TO WORK. THE CAR SAT FOR 9 HOURS AND STILL THE LIGHT ILLUMINATED IMMEDIATELY UPON STARTING THE CAR. I FOUND OUT IT IS THE SAME PROBLEM AND THE EXTENDED WARRANTY DOES NOT WANT TO COVER IT. I AM AT MY WITS END AND NOW THE FINANCE COMPANY WANTS ME TO CONTINUE TO PAY MY MONTHLY CAR NOTE FOR A CAR THAT IS NOT TOTALLY DRIVABLE...WHY??? GM SHOULD PAY!!! *TR

03/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK4B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND FELT THE REPAIR WAS INACCURATE. THE DEALER STABILIZED THE KEY, BUT THE IGNITION FAILURE STILL OCCURRED. THE MANUFACTURER STATED THAT THE VEHICLE WOULD NOT BE REPAIRED AGAIN. THE FAILURE MILEAGE WAS UNKNOWN.

03/05/2015
Components: ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
Incident Date: 01/24/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1WG5EK7B1******
Summary

TL*THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. AS A RESULT THE CONTACT CRASHED INTO A CURB AND AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SHOULDER AND RIGHT HIP INJURIES BUT DID NOT REQUIRE MEDICAL ATTENTION. THE FRONT PASSENGER SUSTAINED ANKLE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE CONTACT WAS UNSURE IF THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 7/23/15*CN UPDATED 11/9/2015 *JS

02/23/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/02/2015
Crash: No
Fire: No
Summary

2011 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO NOT RECEIVING A RECALL LETTER REGARDING THE IGNITION. *SMD

02/23/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 02/02/2015
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE ACCELERATOR PEDAL BECAME STUCK WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE.

02/19/2015
Components: SUSPENSION,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 02/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK1B1******
Summary

I MADE AN APPOINTMENT WITH THE CHEVY DEALER AFTER RECEIVING THE RECALL NOTICE. WHEN WE TOOK THE CAR IN AS INSTRUCTED, WE WERE TOLD THEY DID NOT HAVE TIME. BUT THEY DID HAVE TIME TO TRY TO SELL US SOME SERVICES FROM THEM. WHAT IS THE COMPANIES RESPONSIBILITY TO FIX OUR CAR? *TR

02/19/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 02/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5EM2B1******
Summary

MY WIFE WAS DRIVING HOME FROM WORK GOING 65 DOWN A VERY BUSY HIGHWAY. ALL OF A SUDDEN THE REDUCED ENGINE POWER LIGHT, CHECK ENGINE, STABILITY CONTROL OFF, AND TRACTION CONTROL LIGHTS CAME ON. THE CAR BEGIN TO LOOSE SPEED. LUCKILY SHE WAS ABLE TO GET OVER TO THE RIGHT SHOULDER WITHOUT ANYONE HITTING HER. WHEN SHE GOT TO THE SHOULDER THE CAR WAS RUNNING REALLY ROUGH. SHE TURNED IT OFF WAITED A FEW MINUTES AND RESTARTED IT. IT THEN RAN FINE BUT THE CHECK ENGINE LIGHT REMAINED ON. SHE MADE IT HOME AND WAS SCARED TO DRIVE IT AGAIN. I TOOK IT TO WORK LAST NIGHT AND MADE IT ABOUT HALFWAY TO WORK AND IT DID THE EXACT SAME THING EXCEPT I WAS ABLE TO GET IT TO MAINTAIN 45MPH. WHEN I CAME TO A TRAFFIC LIGHT THOUGH THE ENGINE WAS RUNNING SO ROUGH THE CAR WAS VERY HARD TO STOP. I MADE IT TO WORK. WHEN I CAME OUT TO GO HOME THE FIRST STOP LIGHT I CAME TO IT STARTED ACTING UP AGAIN. FROM THE LIGHT I WAS BARELY ABLE TO GET IT TO GO 25MPH. I PULLED OVER AND SHUT THE CAR OFF WAITED A FEW MINUTES AND RESTARTED. EVERYTHING WAS FINE AGAIN. I MADE IT ABOUT 5 MILES AND ALL THE LIGHTS CAME ON AGAIN BUT I WAS ABLE TO MAINTAIN 45MPH IN THE 55MPH ZONE I WAS IN. I TOOK IT TO MY REPAIR SHOP AND THEY SAID IT NEEDS A THROTTLE BODY. THEY ALSO SAID GM HAS HAD ALLOT OF ISSUES WITH THESE. I CALLED MY GM DEALER TO SEE IF IT WOULD BE COVERED UNDER 5 YEAR 100K MILE WARRANTY AND THEY SAID THAT IT ISN'T. IF THERE HASN'T BEEN AN ACCIDENT CAUSED BY ONE OF THESE THROTTLE BODY ISSUES YET I WOULD BE SURPRISED. IT'S VERY DANGEROUS IN HEAVY TRAFFIC AND ALL OF A SUDDEN YOU CAN'T GO. *TR

02/18/2015
Components: STEERING,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 1N6ED27T5YC******
Summary

2/17/2015 WAS THE SECOND EVENT. I WAS DRIVING APPROX- 65 MPH UP A MOUNTAIN WHEN MY ELECTRONIC DISPLAY PANEL SHOWED STABILITRACK/SERVICE TRACTION CONTROL/VEHICLE IN REDUCED POWER. AS THE POWER SUDDENLY REDUCED I LOST POWER STEERING CONTROL AND BRAKE FUNCTION. SINCE I WAS TRAVELING AT A UP HILL GRADE, I WAS BARELY ABLE TO JERK THE STEERING WHEEL ENOUGH TO ROLL ACROSS THE LANE OF TRAFFIC BESIDE ME TO THE SIDE OF THE ROAD. I WASN'T ABLE TO GET OUT OF THE ROAD COMPLETELY AND WAS ALMOST HIT BY A LOGGING TRUCK. AFTER REMOVING THE KEYS FROM THE IGNITION FOR A FEW MINUTES, I RESTARTED THE CAR WITHOUT ANY HESITATION. THE ENGINE LIGHT STILL REMAINS ON AT THIS TIME. I DID CONTACT ONSTAR AND HAVE THEM RUN A DIAGNOSTIC TEST WHICH REVEALED A PROBLEM WITH SUPPOSED FUEL SYSTEM. I HAVE NOT TAKEN IT TO A DEALERSHIP YET. AFTER SO MANY COMPLAINTS ON VARIOUS SITES THAT I HAVE REVIEWED, LOOKS LIKE GM WOULD DO A RECALL AND INVESTIGATE THE PROBLEM BEFORE SOMEONE LOSES THEIR LIFE. *TR

02/18/2015
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
Incident Date: 02/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK9B1******
Summary

2/17/2015 WAS THE SECOND EVENT. I WAS DRIVING APPROX- 65 MPH UP A MOUNTAIN WHEN MY ELECTRONIC DISPLAY PANEL SHOWED STABILITRACK/SERVICE TRACTION CONTROL/VEHICLE IN REDUCED POWER. AS THE POWER SUDDENLY REDUCED I LOST POWER STEERING CONTROL AND BRAKE FUNCTION. SINCE I WAS TRAVELING AT A UP HILL GRADE, I WAS BARELY ABLE TO JERK THE STEERING WHEEL ENOUGH TO ROLL ACROSS THE LANE OF TRAFFIC BESIDE ME TO THE SIDE OF THE ROAD. I WASN'T ABLE TO GET OUT OF THE ROAD COMPLETELY AND WAS ALMOST HIT BY A LOGGING TRUCK. AFTER REMOVING THE KEYS FROM THE IGNITION FOR A FEW MINUTES, I RESTARTED THE CAR WITHOUT ANY HESITATION. THE ENGINE LIGHT STILL REMAINS ON AT THIS TIME. I DID CONTACT ONSTAR AND HAVE THEM RUN A DIAGNOSTIC TEST WHICH REVEALED A PROBLEM WITH SUPPOSED FUEL SYSTEM. I HAVE NOT TAKEN IT TO A DEALERSHIP YET. AFTER SO MANY COMPLAINTS ON VARIOUS SITES THAT I HAVE REVIEWED, LOOKS LIKE GM WOULD DO A RECALL AND INVESTIGATE THE PROBLEM BEFORE SOMEONE LOSES THEIR LIFE. *TR

02/16/2015
Components: STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 02/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK0B1******
Summary

DRIVING AT APPROX 35 MPH, MY CAR SHOWED SERVICE STABILITRACK / SERVICE TRACTION CONTROL / VEHICLE IN REDUCED POWER. I DID HAVE REDUCED POWER, COULD NOT GO ANY FASTER THAN 15 OR 20 MPH. I CONTINUED DOWN THE ROAD ANOTHER BLOCK AND WITHOUT WARNING, THE CAR SHUTS DOWN WHILE GOING DOWN A SLIGHT GRADE,, WHICH CAUSE STEERING TO BECOME VERY HARD TO USE ALONG WITH LITTLE TO NO BRAKING, I ENDED UP GOING THRU A STOP SIGN AT THE BOTTOM OF THE GRADE BECAUSE OF LACK OF BRAKING POWER, LUCKILY NO VEHICLES WERE COMING, I GOT THE VEHICLE STOPPED, AND LOOKED AT THE DISPLAY, IT SAID IGNITION DISABLED, SERVICE THROTTLE. BY THE VEHICLE SHUTTING DOWN THAT IS A SAFETY ISSUE, THE VEHICLE SHOULD NEVER SHUT DOWN MAKING STEERING AND BRAKING ALMOST IMPOSSIBLE, IF IT FINDS AN ISSUE WITH THE THROTTLE, IT SHOULD JUST DISABLE THE THROTTLE SO I CAN STEER AND BRAKE WITHOUT PROBLEM. AFTER ATTEMPTING TO START THE VEHICLE A FEW TIMES WITHOUT SUCCESS, THE 4TH TIME I TRIED THE VEHICLE DID START BACK UP AND WAS ABLE TO CONTINUE TO WORK, BUT WAS DID NOT SEEM TO BE RUNNING RIGHT AND CHECK ENGINE LIGHT STAYED ON. *TR

02/15/2015
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 12/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 2GLWB5EK6B1******
Summary

REDUCED ENGINE SIGNAL CAME ON SHORTLY AFTER SERVICE TRACTION, BRAKES, STEERING, CAME ON THEN CAR SHUT OFF NO POWER TO ANYTHING. BRAKES, STEERING NOTHING WORKED. PUT CAR IN NEUTRAL TO TRY A RESTART NOTHING. GOT CAR TO A COMPLETE STOP TOOK THE KEY OUT. THE DASH MADE A WEIRD NOISE ALMOST LIKE SOMETHING RESET. I PUT KEYS BACK IN TURNED THE KEY CAR STARTED NO PROBLEM ONLY THING THE CHECK ENGINE LIGHT WAS ON. TOOK VEHICLE HOME WENT BACK LATER THAT NIGHT. STARTED IT UP AND CHECK ENGINE LIGHT WAS OFF. THIS HAPPENS ALMOST ONCE AWEEK. 2ND ISSUE HEATER BLOWER GOING DOWN THE ROAD JUST SHUT OFF WEATHER -2 PLUS A WIND CHILL. HAD IT SERVICED THEY REPLACED A MODULE BLOWER RAN FINE FOR 4 DAYS, WEATHER ADVISORY WINDCHILL TEMP IS -10 45 MILES AWAY FROM HOME HEATER BLOWER NOT WORKING AGAIN. *TR

02/13/2015
Components: STEERING
Incident Date: 04/24/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1WG5EK5B1******
Summary

TL* THE CONTACT OWNED A 2011 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND CAUSED THE CONTACT TO LOSE CONTROL. THE VEHICLE CRASHED INTO A POLE. THE CONTACT SUSTAINED NECK, BACK, AND ANKLE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

02/11/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK5B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING AT 55 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

02/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK4B1******
Summary

2011 CHEVROLET IMPALA. CUSTOMER UNSATISFIED WITH GM RESPONSE TO FIXING LIFE SAFETY ISSUE. *TA CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED THE VEHICLE CONTINUES TO HAVE AN ENGINEERING DEFECT IN THE IGNITION SWITCH, THAT COULD LEAD TO THE SWITCH COMING OUT OF THE RUN POSITION. THE CONSUMER STATED GM'S FIX WAS TO MODIFY THE KEY AND USE SMALLER KEY RINGS. THE CONSUMER STATED THAT WAS JUST A PATCH, THAT DOES NOT RESOLVE THE UNDERLYING ENGINEERING DESIGN MANUFACTURING DEFECT IN THE IGNITION. *JB STATUS UPDATE 02/10/15*JB UPDATED 06/22/15.*JB

02/06/2015
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 02/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5EM8B1******
Summary

DRIVING ON 494E IN BLOOMINGTON, MINNESOTA DURING RUSH HOUR AND SNOWING. THE TRACTION CONTROL LIGHT CAME ON AND THE CHECK ENGINE LIGHT CAME ON, THE CAR STARTED TO SLOW DOWN VERY FAST AND LOST POWER.THE FOLLOWING MSG CAME UP SERVICE STABILTRAK, REDUCING ENGINE POWER.THE CAR FELT LIKE IT LOST A COUPLE OF CYCLINDERS AND THE TRANSMISSION WOULD NOT SHIFT UP EASILY. AFTER TURNING THE CAR OFF AND RESTARTING THE STABILTRAK MSG WAS GONE AND THE TRACTION CONTROL LIGHT WENT OFF AND THE CRUISE CONTROL STARTED WORKING AGAIN.FEW DAYS LATER THE CHECK ENGINE LIGHT WENT OFF. CHEVY GARAGE NOT SURE OF PROBLEM WANTS CAR FOR SEVERAL DAYS. I HAVE HEARD MAY BE THROTTLE BODY NOT UNDER WARRANTY. *JS

02/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK1B1******
Summary

2011 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO GM RECALL 14299.* LD THE CONSUMER STATED THERE WERE THREE SETS OF KEYS TO THE VEHICLE. HOWEVER, GM STATED THEY WOULD ONLY CORRECT TWO KEYS UNDER THE RECALL. *JB

02/05/2015
Components: POWER TRAIN
Incident Date: 01/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK5B1******
Summary

WITH NO DASHBOARD WARNING AT ALL, MY TRANSMISSION FAILED ON MY 4-YEAR OLD IMPALA. THE ONLY CLUE I HAD THAT ANYTHING WAS WRONG, WAS A "SURGING" OF THE ENGINE ABOUT 10 DAYS BEFORE THE TRANSMISSION FAILED, WHICH I HAD ATTRIBUTED TO BE FUEL INJECTION PROBLEMS. *TR

02/03/2015
Components: POWER TRAIN
Incident Date: 01/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK6B1******
Summary

TRANSMISSION DISENGAGED WHILE DRIVING. HAD TO COAST TO A SAFE PLACE ON THE SIDE OF THE ROAD. WOULD NOT RE-ENGAGE FROM PARK, NEUTRAL, OR ANY OTHER GEAR. HAD TO SHUT THE CAR OFF AND LET IT SIT. TRANSMISSION REPAIR SHOP SAID THE TRANSMISSION IS SHOT. NO WARNING - NO CHECK ENGINE LIGHT, NOTHING. *TR

02/02/2015
Components: SERVICE BRAKES
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK9B1******
Summary

TRACTION CONTROL LIGHT CAME ON AND IMMEDIATELY AFTERWARD THE STABILITRAC LIGHT CAME, ENGINE POWER WAS REDUCED AND I WAS BARELY ABLE TO GET VEHICLE HOME AS THE ENGINE HAD NO POWER, BARELY ENOUGH TO GET THE VEHICLE TO MOVE FORWARD.THIS IS A VERY DANGEROUS CONDITION AND COULD CAUSE SOMEONE TO PANIC AND CRASH MAY OCCUR. MY WIFE AND I OWN A COLLISION APPRAISAL BUSINESS AND HAVE PROCESSED APPROX 60,000+ CLAIMS FOR VARIOUS NATIONAL INSURANCE COMPANIES. I ALSO BELIEVE THAT THIS SAME CONDITION HAS POSSIBLY BEEN THE CAUSE OF SOME OF THOSE CLAIMS AS I THINK BACK ABOUT INSURED COMPLAINING ABOUT BRAKE ISSUES, LOSS OF ENG POWER AND NOW I SEE THAT SAME CONDITION AND ISSUE ON MY OWN VEHICLE. I REALLY BELIEVE THAT THIS SHOULD BE INVESTIGATED AND FULLY CHECKED INTO AS THIS IS A VERY DANGEROUS PROBLEM. *TR

01/30/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EKXB1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR CONDITIONING SYSTEM MADE AN ABNORMAL NOISE. THE FAILURE CAUSED THE INTERIOR OF THE VEHICLE TO BECOME EXTREMELY HOT AND OCCURRED WHETHER THE VEHICLE WAS ON OR OFF. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AUXILIARY MOTOR POWER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

01/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK1B1******
Summary

TL*THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/28/2015
Components: SUSPENSION,ELECTRICAL SYSTEM
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK1B1******
Summary

2011 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO GM RECALL 14299 AND 12104. *LD THE CONSUMER LEARNED OF THE IGNITION SWITCH AND LOWER CONTROL ARM RECALL. HOWEVER, THE DEALER STATED THEY WOULD ONLY ADDRESS THE IGNITION SWITCH RECALL, BECAUSE THEY HAD NOT BEEN NOTIFIED OF ANY OTHER RECALLS OR PROBLEMS WITH THE SUSPENSION. THE CONSUMER STATED FROM TIME TO TIME, WHEN SHE TURNED THE STEERING WHEEL TO THE LEFT OR RIGHT, THERE WAS A NOISE SIMILAR TO THE TIRE RUBBING THE FENDER. *JB

01/24/2015
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 01/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WFSEKOB1******
Summary

I TURNED MY CAR ON TO LET IT WARM UP AFTER WORK, THEN STARTED DRIVING HOME. THEN SOME LIGHTS POPPED ON. IT SAID SERVICE STABILITITRAK. IT SAID THAT IT WAS REDUCING ENGINE POWER. SERVICE CONTROL SOON. IT WAS VERY SCARY DRIVING HOME. THE CAR WOULD TAKE OFF BY ITSELF AND IT FELT LIKE IT WAS STALLING OUT. ITS A FAIRLY NEWER CAR 2011, I SHOULDN'T BE HAVING THESE ISSUES. *TR

01/18/2015
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK0B1******
Summary

WHILE DRIVING ALONG A CURVY RIVER ROAD MY CHECK ENGINE LIGHT , MY TRACTION CONTROL AND THE STABILIZE LIGHT CAME OUT. THEN THE ENGINE REDUCED POWER. BARELY MADE IT HOME. WAITED FOR A FEW MINUTES RESTATED THE CAR AND IT RAN NORMAL BUT STILL FEEL THE CAR HESITATE. EVERY TIME I DRIVE IT I WORRY THAT ITS CONING TO DO IT AGAIN. I LIVE IN THE PART OF THE COUNTY THAT GETS SNOW AND AM WORRIED ITS GOING TO HAPPEN DURING A STORM, THIS NEEDS TO BE ADDRESSED. *TR

01/16/2015
Components: ENGINE
Incident Date: 01/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK9B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC ADVISED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

01/15/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK3B1******
Summary

ODOMETER AND TRANSMISSION POSITION WENT BLANK. *TR

01/07/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 02/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK4B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL, REDUCED ENGINE POWER AND THE DISABLING THROTTLE WARNING LIGHTS ILLUMINATED AS THE VEHICLE SUDDENLY REDUCED IN SPEED AND STALLED. THE CONTACT HAD TO WAIT A MOMENT AFTER TURNING THE VEHICLE OFF TO RESTART THE VEHICLE SEVERAL TIMES. THE CONTACT STATED THAT THE FAILURE PROGRESSED INTERMITTENTLY AND WAS BECOMING WORSE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE ACCELERATOR PEDAL ASSEMBLY THROTTLE POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

01/05/2015
Components: VISIBILITY
Incident Date: 05/05/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 2G1WA5EK1B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR DEFOGGER FAILED TO OPERATE BLOCKING THE CONTACT'S VISIBILITY. THE CONTACT MENTIONED THAT SMOKE STARTED TO EMIT FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

12/26/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/29/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK7B1******
Summary

WHILE DRIVING, THE FOLLOWING LIGHTS CAME ON 3 MONTHS AFTER PURCHASE. SERVICE STABILITRAK, ENGINE POWER REDUCED, SERVICE TRACTION CONTROL. TURNED CAR OFF FOR ABOUT 30 MINUTES, AND LIGHTS WENT OFF AND WERE ABLE TO DRIVE HOME. THAT MONDAY, TOOK CAR TO DEALER, AND WERE TOLD IT WAS A PART THAT HAD SOMETHING TO DO WITH THE FUEL. OUT OF WARRANT, BUT THEY COVERED IT ANYWAY CONSIDERING I JUST PURCHASED THE VEHICLE. SAME LIGHTS CAME ON AGAIN ROUGHLY ABOUT 6 MONTHS LATER, NOTICEABLY WHEN IT'S WET OUT. LIGHTS WOULD EVENTUALLY GO OFF AFTER CAR SITS SO AFTER READING THREADS, I ASSUMED THIS WAS NORMAL WHEN IT WAS WET OUT. LATE 2013 LIGHTS CAME ON AGAIN, HAD WHEEL BEARING REPLACED AND LIGHTS WENT OFF FOR A WHILE. EARLY 2014 LIGHTS ARE ON AGAIN, AND I START NOTICING HARD SHIFTING IN TRANSMISSION, BUT IGNORED BECAUSE I KNOW THERE'S NO WAY MY TRANS COULD BE BAD CONSIDERING THE CAR WAS ONLY 2 YEARS OLD AT THE TIME. THANKSGIVING 2014, I WAS PLANNING A SHOPPING TRIP TO INDIANAPOLIS, AND NO LIGHTS, BUT TRANSMISSION WENT OUT. CAR WOULD NOT MOVE WHATSOEVER, AND I HAD TO GET THE CAR TOWED. TOOK CAR TO SEVERAL DEALERS AND SOME SAID IT WAS THE TRANS AND SOME SAID IT WAS NOT. EITHER WAY, IT WAS GOING TO COST ME A WHOLE LOT OF MONEY I DID NOT HAVE CONSIDERING THE TRANSMISSION WENT OUT 3000 MILES AFTER WARRANTY ENDED. HAD TRANSMISSION REPLACED, AND WALLLAH LIGHTS ARE BACK ON. ONE DEALER SAID I HAD ANOTHER BAD WHEEL BARING, BUT DID NOT PRODUCE ANY PAPER WORK WITH THE CODE. TOOK IT ELSEWHERE FOR A SECOND OPINION, AND FOUND OUT THAT THE DEALER FORGOT TO CONNECT THE LINE THAT'S CONNECTED TO THE WHEEL BARING. LIGHTS ARE NOW OFF AND I'M HAPPY. TODAY, THE DAY AFTER CHRISTMAS, NOW THAT I'M FLAT BROKE AND HAVE $30 TO MY NAME, LIGHTS ARE BACK ON AND I'M MENTALLY EXHAUSTED. CANNOT REPORT AS A LEMON BECAUSE I HAVE HAD THE VEHICLE LONGER THAN 1 YEAR, AND MY WARRANTY IS EXHAUSTED. *TR

12/18/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK1B1******
Summary

UPON CRANKING THE CAR USING THE KEY, THE CAR STARTED TO MAKE A TICKING NOISE ON THE RIGHT SIDE APPEARING TO COME FROM THE ENGINE WHEN THE TEMPERATURE KNOB IS SET TO HEAT; HOWEVER, WHEN THE NOISE STOPS WHEN THE TEMPERATURE IS MOVED TO COLD AIR. THE CAR WAS SERVICE WHEN I PURCHASED IT IN JUNE 2014 BY WILLETT HONDA SOUTH. NOW, DECEMBER 2014, THE NOISE HAS STARTED AGAIN, AS WELL AS, THE TRANSMISSION HAS GONE IN THIS CAR!!! *TR

12/18/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK9B1******
Summary

2011 CHEVROLET IMPALA. PROBLEMS WITH THE IGNITION SWITCH. *TA THE CONSUMER STATED THE FIX GM PROPOSED WAS NOT ACCEPTABLE AND THE IGNITION SWITCH SHOULD BE REPLACED, INSTEAD OF ADDING RINGS AND ALTERING THE KEY SLOT. *JB

12/16/2014
Components: SUSPENSION,EQUIPMENT ADAPTIVE/MOBILITY,ELECTRONIC STABILITY CONTROL
Incident Date: 11/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK3B1******
Summary

IN OCTOBER I TOOK MY CAR TO SANDY SANSING IN PENSACOLA FL THE REPLACE THE KEYPAD TO MY CAR, BUT NOW WHEN YOU USE THE KEYPAD IT START TO TICKING ON THE RIGHT SIDE OF THE DASHBOARD WE TIME IT. THE TICKING LAST ABOUT 60 SECONDS AND THEN IT STOP WHEN EVER YOU USE THE KEY PAD TO LOCK OR UNLOCK THE CAR IT MAKE THAT TICKING SOUND. IT THERE ANY THING THEY CAN DO TO FIX THIS. *TR

12/10/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK2B1******
Summary

2011 CHEVROLET IMPALA CONSUMER NOT SATISFIED WITH IGNITION RECALL *CN

11/10/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK1B1******
Summary

I RECEIVED MY FIRST RECALL NOTICE 14299, IN MID AUGUST AND I AM STILL UNABLE TO GET THIS TAKEN CARE OF. THE SECOND LETTER WE RECEIVED IN OCTOBER SAID THE DEALERSHIP HAD PARTS BUT WHEN I CALLED FOR AN APPOINTMENT THEY SAID THEY DID NOT HAVE THE PARTS. SO FAR, ALL THEY HAVE DONE IS PUT US ON A LIST FOR AN APPOINTMENT. THE REPAIRS WILL CONSIST OF 2 16 MM KEY RINGS, ALONG WITH AN INSERT FOR THE KEY SLOT, OR A COVER OVER THE KEY HEAD. IF THIS IS A PROBLEM WITH THE IGNITION, DO YOU CONSIDER THIS THE PROPER WAY FOR REPAIRS TO BE MADE ? SUPPOSEDLY THE REPAIRS ARE TO TAKE 15 MINUTES, AND MEANTIME WE ARE DRIVING A CAR WITH 38,000 MILES ON IT, THAT MAY JUST STOP IN TRAFFIC. THERE HAS TO BE MORE DONE TO PROTECT THE PUBLIC, AND IT SEEMS YOUR OFFICE SHOULD GET BEHIND THESE REPAIRS. *TR

11/09/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/09/2014
Crash: No
Fire: No
Summary

AS I WAS DRIVING THE ENGINE LIGHT POP ON AND. READ STABILITYTRAK REDUCE. ENGINE SPEED SERVICE CONTROL SOON. *TR

11/04/2014
Components: TRACTION CONTROL SYSTEM,ENGINE
Incident Date: 10/30/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 2G1WG5EK0B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED AS THE TRACTION CONTROL AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT WHILE ATTEMPTING TO INSPECT THE VEHICLE, BURNING FUMES EMITTED IN AND AROUND THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE COULD HAVE BEEN DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 34,239.

11/04/2014
Components: POWER TRAIN
Incident Date: 09/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK5B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (POWER TRAIN). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

11/02/2014
Components: SERVICE BRAKES
Incident Date: 10/31/2014
Crash: No
Fire: No
Summary

MY SERVICE TRACTION CONTROL SYSTEM LIGHT KEEPS COMING ACROSS THE DASH BOARD. IT SEEMS TO RESET ITSELF, BUT THERE HAS BEEN A TIME WHEN TURNING....MY DASHBOARD LIGHTS CAME ON AND DIDN'T RESET FOR ABOUT A WEEK. IF THIS ISN'T A PROBLEM, THEN WHAT IS IT? *TR

10/20/2014
Components: VISIBILITY
Incident Date: 03/14/2013
Crash: No
Fire: No
Summary

THE BLEND DOOR ACTUATOR IN THE VENTS JAMMED. SINCE MARCH 2013, I'VE HAD TO FIX THE SAME ISSUE 3 TIMES. *TR

10/20/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK3B1******
Summary

THE GM RECALL TO REPAIR FAULTY IGNITION SWITCHES IS A SHAM. THE PROBLEM WAS ANNOUNCED LAST WINTER; IN AUGUST 2014 I RECEIVED A LETTER TELLING ME ABOUT THE RECALL AND THAT I WOULD RECEIVE A FURTHER LETTER WHEN THE PARTS TO REPAIR THE PROBLEM BECAME AVAILABLE. FRIDAY, OCTOBER 17, 2014, I RECEIVED A LETTER FROM GM'S CHEVROLET DIVISION, WHICH THEY DATED "SEPTEMBER 2014" INFORMING ME THAT MY "2011 MODEL YEAR CHEVROLET IMPALA WAS INVOLVED IN GM RECALL 14299. THIS LETTER IS TO INFORM YOU THAT PARTS ARE NOW AVAILABLE TO REPAIR YOUR VEHICLE." A CALL THIS MORNING, MONDAY, OCTOBER 20, 2014, TO MY CHEVROLET DEALER, JOHNSON MOTORS, BRIGHTON, COLORADO, THAT SERVICES MY VEHICLE INFORMED ME THAT THEY DID NOT HAVE THE PARTS, AND DID NOT KNOW WHEN THEY WOULD BE AVAILABLE. "I SHOULD KEEP CALLING BACK." I ASKED IF COULD BE PUT ON A LIST TO CALL WHEN THE PART(S) BECAME AVAILABLE, AND WAS TOLD A BLUNT "NO." THEY DO NOT KEEP A LIST OF CUSTOMERS TO CALL. A CALL TO GM'S CUSTOMER SERVICE INFORMED ME THAT THE 'PARTS' CONSISTED OF A DEVICE, LIKELY PLASTIC, MAYBE METAL, THAT FITS ON THE IGNITION KEY ITSELF, DOING NOTHING FOR THE DEFECTIVE IGNITION SWITCH, WHICH IS THE MAJOR PROBLEM TO BEGIN WITH. I WAS FURTHER TOLD THAT THERE WAS NO WAY TO BE INFORMED WHEN THE PART(S) WOULD BE AVAILABLE. AT THAT POINT I LOST MY TEMPER. THIS IS A PATENTLY ABSURD RESPONSE ON THE PART OF GM TO A SERIOUS IGNITION SWITCH PROBLEM THAT HAS CAUSED AT LEAST 25 DEATHS SO FAR AND UNTOLD NUMBERS OF NON-FATAL ACCIDENTS. THEIR "FIX" HAS NOTHING TO DO WITH THE IGNITION SWITCH, BUT INSTEAD A SHAM PIECE OF PLASTIC WILL BE ADDED TO THE OWNER'S KEY, IF SHE/HE IS PERSISTENT ENOUGH TO FIND ONE AVAILABLE. YOU, THE NHTSA, SHOULD BE LEVYING HEAVY FINES AGAINST GM FOR EVERY DAY THIS SHAM RESPONSE OF THEIRS IS PERPETRATED. I WILL BE COPYING THIS TO BOTH MY U.S. SENATORS AND TO MY CONGRESSMAN. *TR

10/20/2014
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 03/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK7B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE AND STABILITY CONTROL WARNING LIGHTS ILLUMINATED. ALSO, THE VEHICLE'S SPEED REDUCED INDEPENDENTLY AS THE ENGINE REDUCED POWER LIGHT ILLUMINATED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

10/20/2014
Components: POWER TRAIN
Incident Date: 10/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK6B1******
Summary

AFTER STOPPING FOR FUEL APPROXIMATELY 900 MILES FROM HOME, AFTER FILLING THE VEHICLE, STARTED THE CAR AND AS WE PULLED OUT OF THE GAS STATION, THE TRANSMISSION SLIPPED OUT OF GEAR AND INTO NEUTRAL WITHOUT ANY FORWARD OR REVERSE GEARING. UPON PLACING THE VEHICLE IN PARK, TURNING THE ENGINE OFF AND RESTARTING THE VEHICLE, IT MOVED FORWARD AND THE TRANSMISSION TOTALLY DISENGAGED AS BEFORE. ONSTAR VEHICLE DIAGNOSTICS REPORTED A NON CODED TOTAL FAILURE. THE VEHICLE WAS TOWED TO THE CLOSEST GM DEALER AND WE WERE TOLD THAT IT MAYBE A WEEK BEFORE THEY CAN GIVE US ANY SPECIFICS TO ITS CAUSE, REPAIR OR WARRANTY COVERAGE. *TR

10/17/2014
Components: TRACTION CONTROL SYSTEM,ENGINE
Incident Date: 02/01/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED TO 40 MPH. THE TRACTION AND ENGINE POWER REDUCING WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

10/16/2014
Components: SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,TRACTION CONTROL SYSTEM
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK7B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED WHEN MAKING A TURN, THE ABS AND THE TRACTION WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

10/16/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK5B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

10/08/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK2B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS UNAVAILABLE. THE DEALER STATED THAT THEY WERE RECEIVING LIMITED PARTS AND THAT THE CONTACT MAY BE PLACED ON A WAITING LIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/07/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK2B1******
Summary

I RECEIVED A RECALL NOTICE IN AUGUST, 2014 ON MY CAR. IT IS NOW OCT, AND WHEN I CALL ANYONE, I ONLY GET TOLD THAT THE PARTS ARE NOT YET AVAILABLE. THIS MEANS THAT IT HAS BEEN 2 MONTHS SINCE THE NOTICE, AND GM HAS KNOW FOR OVER A YEAR ABOUT THIS DEFECT. IT DOESN'T SEEM THAT THEY ARE VERY INTERESTED IN GETTING THIS DEFECT CORRECTED. THE PARTS NEEDED FOR THIS ARE NOT DIFFICULT TO MAKE OR INSTALL NOR ARE THEY EXPENSIVE. WHAT IS THE HOLD-UP? DO ADDITIONAL PEOPLE HAVE TO DIE WHILE THEY DAWDLE? DOESN'T THE HIGHWAY SAFETY COMMISSION HAVE THE RESPONSIBILITY TO GET THESE REPAIRS DONE IN A TIMELY MANNER, OR ARE THEY AS INEFFECTIVE AS OTHER GOVERNMENT AGENCIES? *TR

10/06/2014
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/15/2012
Crash: No
Fire: No
Summary

DRIVING 2011 CHEVY IMPALA IN CITY TRAFFIC. SERVICE STABILITRAK, SERVICE TRACTION CONTROL, REDUCED ENGINE POWER WARNING MESSAGES RECEIVED. THIS HAS HAPPENED SEVERAL TIMES AT INTERMITTENT INTERVALS IN THE TWO YEARS I HAVE OWNED THE VEHICLE. IN SOME INSTANCES, THE ENGINE SHUTS OFF AND ALL POWER STEERING AND POWER BRAKING IS LOST MAKING IT VERY DIFFICULT TO CONTROL THE VEHICLE. AFTER RESEARCH, THIS IS A PROBLEM THAT GM NEEDS TO ADDRESS. I HAVE FOUND THAT IF I PULL OVER WHEN THE WARNING MESSAGES DISPLAY, SHUT THE CAR OFF, WAIT APPROX 10 MIN, THE CAR WILL START AGAIN, THE MESSAGES WILL BE GONE, AND THE CAR WILL DRIVE NORMALLY. THE CHECK ENGINE LIGHT REMAINS ON AND THEN GOES OFF WITHIN A DAY OR TWO. *TR

10/06/2014
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM,ENGINE
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EKXB1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 70 MPH, THE TRACTION CONTROL AND REDUCE ENGINE POWER WARNING INDICATORS ILLUMINATED AS THE VEHICLE DECELERATED TO 10 MPH. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. UPDATED 12/30/14*CN UPDATED 05/28/2015 *JS

10/03/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK0B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/09/14*LJ UPDATED 06/1/2015 *JS

10/02/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK0B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/01/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK6B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/01/2014
Components: SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM
Incident Date: 11/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK7B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ABS SENSOR AND TRACTION CONTROL SENSOR ILLUMINATED EACH TIME THE CONTACT MADE A TURN OR APPLIED THE BRAKE PEDAL. THE FAILURE WAS GETTING PROGRESSIVELY WORSE. THE CONTACT STATED THAT THE VEHICLE MADE A LOUD NOISE UPON PRESSING THE BRAKE PEDAL AND WHEN MAKING A TURN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN INDICATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED TO DETERMINE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A LOSS OF THE SIGNAL FROM THE IGNITION TO THE ABS SYSTEM CAUSING THE BRAKES TO LOCK. THE CONTACT WAS REFERRED TO AN AUTHORIZED DEALER TO HAVE THE REPAIRS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

09/29/2014
Components: AIR BAGS,ENGINE
Incident Date: 08/25/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1WG5EK5B1******
Summary

TL* THE CONTACT OWNED A 2011 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO AN EMBANKMENT. THE DRIVER SIDE FRONTAL AIR BAG FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HEAD, ARM, AND CHEST. MEDICAL ATTENTION WAS RECEIVED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AFTER THE CRASH OCCURRED. THE FAILURE MILEAGE WAS 113,000.

09/23/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK8B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/19/2014
Components: ENGINE
Incident Date: 07/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK7B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,286.

09/18/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WBSEK2B1******
Summary

I PURCHASED THIS CAR NEW AND IT HAS BEEN RECALLED FOR THE IGNITION KEY PROBLEM THAT WAS A PROBLEM ON 2000 YEAR GM CARS TEN YEARS AND WAS BRAND NEW AND NOT FIXED! I AM STILL WAITING FOR PARTS! *TR

09/15/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK6B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS NOT AVAILABLE FOR MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

09/15/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK6B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE UPON TURNING THE KEY IN THE IGNITION ON SEVERAL OCCASIONS. THE CONTACT TURNED OFF THE VEHICLE AND WHEN ATTEMPTING TO RESTART IT, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE AUTHORIZED DEALER. THE CONTACT WAS WAITING FOR THE DIAGNOSIS. THE CONTACT WAS MADE AWARE THAT THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

09/10/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK4B1******
Summary

I WAS GOING DOWN INTERSTATE 86 AT 65 MILES AN HOUR WHEN IGNITION JUST SHUT OFF, HAD MY 4 YEAR OLD GRANDDAUGHTER IN CAR. I NOTIFIED MY DEALER WHO THEN TOLD ME TO CONTACT ELM CHEVROLET IN ELMIRA. I DID TALKED TO "[XXX]" WHO NOTIFIED ME THAT PARTS WERE NOT AVAILABLE YET. I THEN CALLED THE 800 NUMBER AND WAS TREATED THE MOST RUDELY I HAVE EVER BEEN TREATED. I HAVE ONLY BEEN USING THE KEY ALONE. THEN TODAY I WAS PULLING OUT OF WAL-MART PARKING LOT INTO TRAFFIC, WHEN THE SAME THING HAPPENED. 'THE REP ON THE 800 NUMBER TOLD ME "DON'T USE THE KEY" TO WHICH I RESPONDED THAT I DIDN'T KNOW HOW TO HOT WIRE A CAR. THIS CAR IS DANGEROUS, NOT ONLY WILL I HAVE TO DRIVE 20 MILES ON A HIGHWAY TO HAVE IT FIXED, BUT DO NOT KNOW WHEN IT CAN BE FIXED. I PLAN ON LEAVING NY FOR FLORIDA IN 3 WEEKS FOR THE WINTER AND AM SCARED TO DEATH TO DRIVE THIS CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/10/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK0B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/06/2014
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 12/20/2013
Crash: No
Fire: Yes
Vehicle Identification Number: 2G1WF5FKXB1******
Summary

DEC 2013 VEHICLE HIT POT HOLE WHILE BRAKING AT APPROACHING INTERSECTION, AFTER THAT WARNING LIGHTS STARTED FLASHING ABS BRAKES/TRACT CONTROL/STAB CONTROL, I WAS UNABLE TO BRAKE, THEN SHUT DOWN. SINCE THEN TEMP GAUGE WENT BAD N WAS REPLACED. THE 3 ABOVE DASH WARNING LIGHTS CONTINUED INTERMITTENTLY, WORSE WHEN IT RAINED. AT TAKE OFFS N TURNS CAR WOULD JAR N ABS BRAKE SYSTEM WOULD PULSATE(GRABS). HUB/SPEED SENSOR WAS REPLACED, THIS DID NOT HELP. ACCESSORY OUTLETS, WHEN CONTAINED W A CHARGER, DOESN'T MAINTAIN CONTACT W POWER SOURCE (SUCH AS DISCONNECTION/LOOSE CONNECTION), CAUSING POWER SURGE RESULTING IN 2 IPHONES TO HAVE BAD AUX PORTS. MAY 2014 BLOWER MOTOR STARTED INTERMITTENTLY NOT WORKING FOR SECONDS, THEN MINUTES UNTIL TODAY SEPT 6TH, 2014 WHEN SOMETHING UNDER-DASH (NEAR BLOWER MOTOR) OVERHEATED FILLING CAR WITH SMOKE, THEN CAR SHUT DOWN WHILE MOVING ONCE AGAIN, CAR SMELLS AWFUL FROM THE BURNING! CAR HAS BEEN A LEMON AND NOT COVERED UNDER POWER TRAIN! SEEMS LIKE AUXILIARY ELECT FUSE BOX(PASSENGER RT FOOT BOARD), AND HARNESS IS SHOT AS WELL AS WHICHEVER HARNESS IS SENDING POWER TO SPEED SENSOR, AMONG MANY OTHER THINGS I COULD NOT MENTION (PROBLEMS/DEFECTS) DUE TO SO MANY OTHER ISSUES W THIS 2011 IMPALA WHICH IS NOW WORTH 7000 AS TRADE AT CHEVY, I PAID 13500 ON OCT14, 2014! I'VE CHECKED SEVERAL GROUND CONNECTS N THEY SEEM OKAY. *TR

09/04/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK0B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS CONTACTED AND STATED THAT IT WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE DELAY WHO WAS UNABLE TO SPECIFY WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/22/2014*LJ

09/02/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK5B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/02/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/02/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNCERTAIN OF WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/28/2014
Components: EXTERIOR LIGHTING,ENGINE
Incident Date: 04/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EKXB1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR HAD NOT YET BEEN MANUFACTURED. BOTH THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE SPECIFIED IN THE RECALL; HOWEVER, THE VEHICLE HAD INTERMITTENT ISSUES WITH THE TURN SIGNAL INDICATORS AND THE ENGINE HOT/ AC OFF INDICATOR WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.

08/28/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK9B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE STALLED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

08/25/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK5B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHEN THE CONTACT TURNED OFF THE VEHICLE, THE KEY BECAME STUCK IN THE IGNITION AND THE INSTRUMENT PANEL REMAINED ILLUMINATED. THE ONLY WAY TO RESTART THE VEHICLE WAS TO UNHOOK THE TERMINAL BATTERY. THE CONTACT REMOVED ALL THE KEYS FROM THE KEY RING EXCEPT THE IGNITION KEY, AS INSTRUCTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

08/22/2014
Components: ENGINE
Incident Date: 07/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK6B1******
Summary

MY FAMILY AND I WERE TRAVELING FROM NEWARK, NJ FROM THE JULY 4TH HOLIDAY BACK HOME TO RALEIGH NC ON 95 SOUTH IN VIRGINIA AND GOING AT A SPEED OF 72MPH APPROX. AND THE CAR/ENGINE JUST TURNED OFF AT THAT RATE OF SPEED WITH 2 CHILDREN IN THE BACK SEAT OF THE VEHICLE. AFTER WE SAT ON THE SIDE OF THE ROAD FOR ABOUT 45MIN THE VEHICLE PROCEEDED TO START AND WE MADE IT HOME TO NC. THE FOLLOWING BUSINESS DAY AFTER THE HOLIDAY I TOOK IT TO MY MECHANIC GIAO AUTO LOCATED ON CAPITAL BLVD IN RALEIGH NC AND HE COULD NOT DETERMINE WHY THE VEHICLE SHUT OFF THE WAY IT DID. SO I CONTINUED TO DRIVE JUST WITH PRECAUTION. I RECEIVED A LETTER ON 8/21/2014 REGARDING THE RECALL AND WAS LIVID BECAUSE THIS HAS HAPPENED TO MY FAMILY WHILE DRIVING ON THE INTERSTATE! I BELIEVE THAT THIS MAY HAPPEN TO MY FAMILY AGAIN AND DO NOT WANT TO RISK THIS, SO I WOULD LIKE TO KNOW WHAT CAN BE DONE TO ENSURE THAT MY CHILDREN HAVE A SAFE VEHICLE. *TR

08/22/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5EM0B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/22/2014
Components: TIRES,WHEELS
Incident Date: 04/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK8B1******
Summary

GOODYEAR EAGLE LS2 TIRES. VIBRATION AT 60 MPH CHEV DEALER CHECKED VEHICLE RECENTLY AND SAID THAT IN 3 OF THE 4 TIRES, THE STEEL BANDS HAD SHIFTED AND THAT THE TIRES SHOULD BE REPLACED AS SOON AS POSSIBLE. *TR

08/21/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK0B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

08/20/2014
Components: AIR BAGS,ENGINE
Incident Date: 09/18/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1WG5EK6B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE THE BRAKES WERE APPLIED, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK, BACK, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE DRIVER AND REAR PASSENGER SIDE DOORS, SIDE PANEL, TRUNK, AND REAR BUMPER WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 10/09/14*LJ THE CONSUMER STATED FUMES WOULD ENTER THE VEHICLE THROUGH THE VENTS. THE VEHICLE EXPERIENCED ROARING NOISES IN THE REAR ON THE HIGHWAY. UPDATED 3/26/2015 *JS

08/17/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/17/2014
Crash: No
Fire: No
Summary

THE MOTOR FOR THE AIR CONDITIONING SPROCKET BECAME WORN AND IT KEEPS ON SKIPPING ON THE TRACK.IT SENDS AMPERAGE BACK TO THE CONTROL CIRCUIT.IT THROWS OUT MY COMPUTER IN THE CAR.I GET ALL KINDS OF MALFUNCTIONS.THIS CAN BECOME VERY DANGEROUS. *TR

08/13/2014
Components: STEERING
Incident Date: 07/22/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK3B1******
Summary

ON 7/22/2011 WHILE OPERATING THE VEHICLE AT HIGHWAY SPEED, THE POWER STEERING ABRUPTLY QUIT WORKING. VEHICLE WAS REPAIRED BY DEALERSHIP (AL SERRA CHEVROLET NORTH - COLORADO SPRINGS) UNDER WARRANTY. MILEAGE 5875. *TR ON 9/27/11 WHILE OPERATING THE VEHICLE AT HIGHWAY SPEED, THE POWER STEERING ABRUPTLY QUIT WORKING. VEHICLE WAS REPAIRED BY DEALERSHIP (AL SERRA CHEVROLET NORTH - COLORADO SPRINGS) UNDER WARRANTY. MILEAGE 7661. ON 2/16/2012 WHILE OPERATING THE VEHICLE AT HIGHWAY SPEED, THE POWER STEERING ABRUPTLY QUIT WORKING. VEHICLE WAS REPAIRED BY DEALERSHIP (AL SERRA CHEVROLET NORTH - COLORADO SPRINGS) UNDER WARRANTY. MILEAGE 9948 ON 8/20/2013 WHILE OPERATING THE VEHICLE AT HIGHWAY SPEED, THE POWER STEERING ABRUPTLY QUIT WORKING. VEHICLE WAS REPAIRED BY DEALERSHIP (AL SERRA CHEVROLET NORTH - COLORADO SPRINGS) UNDER WARRANTY. MILEAGE 23429 ON 8/13/2014 WHILE OPERATING THE VEHICLE AT HIGHWAY SPEED, THE POWER STEERING ABRUPTLY QUIT WORKING. VEHICLE HAS NOT YET BEEN REPAIRED. MILEAGE 27130. ON EACH OCCASION DEALERSHIP STATED THAT THE SEAL FOR INTERMEDIATE SHAFT ON RACK AND PINION FAILED AND THE RACK AND PINION WERE REPLACED. PROBLEM CONTINUES TO OCCUR. THIS IS A SERIOUS SAFETY HAZARD FOR THIS VEHICLE. . .

08/12/2014
Components: STEERING,ENGINE AND ENGINE COOLING,SERVICE BRAKES
Incident Date: 08/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK8B1******
Summary

COMING OFF OF A FREEWAY, THE EXIT IS A WIDE CURVE. ABOUT HALF WAY THROUGH THE TURN (GOING TOWARD THE RIGHT) THE ENGINE TURNED OFF. LOST ALL POWER STEERING AND BRAKES. FORTUNATELY, I AM STRONG ENOUGH TO BE ABLE TO MUSCLE THE CAR THROUGH THE REST OF THE CURVE AND PULL OVER TO SAFETY. THE MUSCLING CAUSED MINOR INJURY TO LEFT SHOULDER. CAR DID RESTART WITHOUT A PROBLEM. *TR

08/10/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK3B1******
Summary

THE CAR KEEPS RUNNING AFTER IT IS TURNED OFF. THE FAN ALSO KEEPS RUNNING, THEN THE NEXT MORNING THE CAR WOULDN'T START. THE AIR WON'T TURN DOWN AND SOMETIMES IT DOESN'T WORK AT ALL. THERE DOESN'T SEEM TO BE A DIFFERENCE BETWEEN AIR AND DEFROST. WHILE I AM DRIVING, THE LIGHT KEEP GETTING DIM, THEN BRIGHTER, THEN DIM, THEN BRIGHT. IT WAS THE NEXT MORNING THEN WHEN IT WOULDN'T START! SOMETIMES WHEN WE PUT THE KEY IN, WE COULDN'T GET IT OUT. WE HAD TO KEEP TRYING TO TURN IT ON AND OFF, THEN IT FINALLY LET US TAKE THE KEY OUT. *TR

08/07/2014
Components: VISIBILITY
Incident Date: 08/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK9B1******
Summary

TL * THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR WINDOW SHATTERED. THE CONTACT MENTIONED THAT THERE WERE NO CRACKS ON THE WINDOW TO INDICATE THAT IT WOULD HAVE SHATTERED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

07/30/2014
Components: POWER TRAIN,ENGINE
Incident Date: 07/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK0B1******
Summary

THROTTLE CONTROL SHUT DOWN,ENGINE POWER REDUCED,CAR SHUT DOWN ON HIGHWAY WITHOUT WARNING. *TR

07/29/2014
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK3B1******
Summary

WHILE I WAS DRIVING THE SERVICE STABILITY PACK AND TRACTION CONTROL LIGHT CAME ON AND IMMEDIATELY AFTER THE REDUCED ENGINE POWER CAME ON. THE CAR THEN JERKED, AND SHUT OFF WHILE I WAS STILL DRIVING, AND WOULDN'T START AGAIN UNTIL APPROXIMATELY 30 MINUTES LATER. THERE WERE NO WET NOR ROAD HAZARD CONDITIONS THAT WOULD HAVE CAUSED THIS TO HAPPEN. FURTHERMORE, I WAS DRIVING AT 60MPH WHEN THIS OCCURRED IN MODERATE TRAFFIC AND ALMOST GOT REAR ENDED. THIS IS A VERY UNSAFE ISSUE, AND I WAS TOLD THAT THE GAS PEDAL NEEDS TO BE REPLACED. SINCE THEN MY VEHICLE HAS DONE THIS SEVERAL TIMES. THIS ISSUES NEEDS TO BE RECALLED BECAUSE A LOT OF INDIVIDUALS HAVE COMPLAINED ABOUT HAVING THE SAME ISSUES WITH THE IMPALA. WHAT IS IT GOING TO TAKE AN INJURY OR FATALITY FOR A RECALL ON THESE VEHICLES. MOREOVER, ANY VEHICLE THAT SHUTS OFF WHILE DRIVING AT ANY SPEED BECAUSE OF AN ISSUES WITH THROTTLE BODY/GAS PEDAL NEEDS TO BE RECALLED BECAUSE THIS IS A MAJOR SAFETY ISSUE. *JS

07/23/2014
Components: POWER TRAIN,ENGINE
Incident Date: 07/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK4B1******
Summary

PULLED INTO 35 MILE PER HOUR TRAFFIC AND LOST ENGINE POWER. WARNING LIGHTS AND MESSAGE FOR STABILTRAC, SERVICE TRACTION CONTROL AND REDUCED ENGINE POWER CAME ON. EXPERIENCED REDUCED ENGINE POWER WITH TRAFFIC APPROACHING FROM BEHIND. THIS HAPPENED WITH 22,000 MILES IN 7/2013. THE ENGINE CONTROL MODULE AND STABILIZER SHAFT LINK WERE REPLACED. THIS HAPPENED AGAIN 2/2014 WITH 26,000 MILES. THE THROTTLE BODY COVER AND SENSOR KIT WERE REPLACED. JUST TODAY, 7/23/2014, IT HAPPENED AGAIN WITH 30,000 MILES. EACH TIME IT HAS HAPPENED PULLING INTO 35 MILE PER HOUR TRAFFIC AND EXPERIENCED REDUCED POWER. *TR

07/19/2014
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 07/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK5B1******
Summary

FIRST TIME I WAS SLOWING DOWN TO MAKE LEFT TURN WHEN ENGINE LIGHT CAME ON THEN MESSAGE TO CHECK STABILIY TRAC AND THEN TRACTION CONTROL CAR LOST POWER WHILE MAKING TURN AND JERKED .I GOT THE CAR BACK HOME BY DRIVING AT LOW SPEED HAD TO SHUT OFF AND START SEVERAL TIMES BEFORE IT WOULD CLEAR AFTER IT CLEARED DROVE FINE FOR ABOUT TEN MILES AT LOW SPEED AS SOON AS I GOT UP TO50 MPH ENGINE LITE CAME ON STARTED JERKING AND LOST POWER AGAIN AGAIN MESSAGE THE SAME ONLY NOW ALL MESSAGES ARE MESSED UP EVERYTHING IS FOLLOWED BY CAL I AM AFRAID TO DRIVE THIS CAR AS IT IS VERY DANGEROUS .ONLY HAD THE CAR ONE MONTH BOUGHT IT ON 6/16/2014 FIRST PROBLEM HAPPENED ON 7/16/2014 SECOND 7/19/2014. *TR

07/18/2014
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/14/2014
Crash: No
Fire: No
Summary

THE A/C MOTOR BEHIND THE GLOVE BOX IS MAKING A CLICKING NOISE AND I HAVE NOTICED ON A LOT OF GM AND CHEVY VEHICLES THE SAME DEFECT. I THINK THIS SHOULD DEFINITELY BE A RECALL CONSIDERING A LOT OF PEOPLE I KNOW HAVE THE SAME PROBLEM. *TR

07/14/2014
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 07/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK2B1******
Summary

I WAS DRIVING DOWN I-74 OUTSIDE PEORIA IL AND THE STABILITRAC POWER REDUCED POPPED UP ON THE DASH AND 3 SECONDS LATER IT STATED THE ANTI-THEFT ENGAGED AND SHUT MY CAR OFF. I ALMOST GOT REAR ENDED BY MULTIPLE CARS ON THE INTERSTATE. I WAS IN THE LEFT LANE AND BARELY MADE IT TO THE SIDE OF THE ROAD. I EMAILED GM AND THEY HAVE NOT GOTTEN BACK TO ME YET. I EMAILED THEM THE SAME DAY IT HAPPENED. *TR

07/11/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK9B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD ACTIVATE AND DEACTIVATE INDEPENDENTLY. IN ADDITION, THE RADIO WOULD ACTIVATE INDEPENDENTLY AND THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER, WHO RESET UNKNOWN CODES HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

07/10/2014
Components: SEATS
Incident Date: 02/01/2011
Crash: No
Fire: No
Summary

I WANT TO ADD MY COMPLAINT TO THE LIST THAT INCLUDES MANY OTHERS REGARDING THE THREE HEAD RESTS BUILT INTO THE REAR SEAT. THEY SIGNIFICANTLY LIMIT THE DRIVER'S FIELD OF VISION, AND THUS CAN AFFECT THE DRIVER'S ABILITY TO SAFELY OPERATE THE VEHICLE. SOMETHING SHOULD BE DONE BEFORE SOMEONE IS SERIOUSLY INJURED. *TR

07/03/2014
Components: POWER TRAIN
Incident Date: 06/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK3B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 89,000.

06/28/2014
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 06/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK5B1******
Summary

THE SERVICE STABILITRAK, TRACTION CONTROL, AND REDUCED ENGINE POWER WARNINGS CAME ON AND THE CAR STARTED TO LOSE POWER GOING AROUND A CURVE. I TEMPORARILY LOST THE ABILITY TO ACCELERATE NEARLY CAUSING ME TO GET REAR ENDED BY A VEHICLE BEHIND ME. SINCE THE INCIDENT OCCURRED THE CAR HAS BEEN VERY SLUGGISH AND UNSAFE TO OPERATE. I AM PLANNING TO GET THIS SERVICED ASAP. AFTER READING MANY FORUM POSTS ONLINE REGARDING THIS SAFETY ISSUE, I BELIEVE A RECALL SHOULD BE ISSUED. I WAS SHOCKED TO SEE HOW RAMPANT OF A PROBLEM THIS AND THAT IT IS USUALLY CAUSED BY A FAULTY THROTTLE BODY THAT ISN'T COVERED IN THE 100K MILE POWERTRAIN WARRANTY. MYSELF AND MANY OTHERS FROM WHAT I HAVE READ BELIEVE THIS TO BE A VERY DANGEROUS MALFUNCTION. IF THIS WERE TO HAPPEN AT HIGH SPEEDS ON THE HIGHWAY SOMEONE COULD VERY EASILY BE KILLED IF THEIR CAR LOSES POWER DUE TO THIS. *TR

06/20/2014
Components: SEATS
Incident Date: 06/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK6B1******
Summary

CANNOT SEE OUT OF REAR WINDOW DUE TO OBSTRUCTIONS FROM REAR SEAT HEADRESTS

06/19/2014
Components: SERVICE BRAKES
Incident Date: 01/28/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1WC5EM8B1******
Summary

I WAS DRIVING 25 MPH WHEN A DODGE RAM 5500 MADE AN IMPROMTU STOP AND MY CAR AN IMPALA 2011 DIDN'T STOP THEREFORE I CRASHED BEHIND THE DODGE RAM 5500. THE IMPALA WAS TOTALLY DESTROYED AND THE DODGE DIDN'T HAVE ANY DAMAGE AT ALL. *TR

06/19/2014
Components: POWER TRAIN
Incident Date: 06/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK3B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE MADE A LOUD NOISE FROM THE ENGINE COMPARTMENT AND THE TRANSMISSION BEGAN SLIPPING. THE CONTACT MENTIONED THAT THE VEHICLE ALSO STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

06/14/2014
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 06/11/2014
Crash: No
Fire: No
Summary

THE CAR STARTED JERKING WHILE DRIVING ON THE HIGHWAY MESSAGE PANEL SAID THAT THE STABILITRAC NEEDED SERVICE AND THAT ENGINE POWER WAS REDUCED AND THE TRACTION CONTROL NEEDED SERVICE. I HAD JUST BOUGHT THE CAR I TOOK IT BACK TO THE DEALERSHIP THEY SAID IT WAS SOMETHING SIMPLE AND FIXED IT. THE NEXT DAY IT HAPPENED AGAIN ONLY WORSE AND THE CAR WOULD NOT GO OVER 40 MPH. THE CAR IS JERKING AND I AM AFRAID TO EVEN DRIVE IT TO THE DEALERSHIP. THERE ARE MANY COMPLAINTS JUST LIKE THIS. THERE REALLY NEEDS GO BE SOMETHING DONE TO HELP WITH THIS PROBLEM. *JS

06/06/2014
Components: ENGINE AND ENGINE COOLING
Incident Date: 05/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK1B1******
Summary

FIRST INCIDENT WAS ON (05-29-2014CHECK ENGINE LIGHT, SERVICE TRACTION SYSTEM, AND REDUCED POWER LIGHTS CAME ON. CAR TOOK OFF WITH A JERK. HAD CAR SCANNED FOR CODES. CAME BACK AS THE THROTTLE POSITION SENSOR. HAD THAT CHANGED TODAY(06-06-2014) AND CODE CLEARED OUT. WAS DOING GREAT UNILL THIS EVENING WHILE I WAS DRIVING HOME TONIGHT ,(06-06-2014),ON HIGHWAY DOING 56 M.P.H. AND CAR SHUT OFF. CHECK ENGINE LIGHT CAME ON, SERVICE TRACTION CONTROL SYSTEM, AND REDUCED ENGINE POWER. I QUICKLY VEERED OFF INTO MEDIAN AND TURNED FLASHERS ON. THERE WERE SEVERAL CARS BEHIND ME. CAR WOULD NOT START RIGHT AWAY. AFTER SEVERAL MINUTES IT STARTED WITH ONLY CHECK ENGINE LIGHT ON. MY CHILDREN AND I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED HAD I NOT BEEN ABLE TO REACT AS QUICKLY AS I DID. OBVIOUSLY I AM NOT THE ONLY ONE EXPERIENCING THIS SAME ISSUES BASED ON THE INVESTIGATIONS ON HERE. I HAVE ALSO RESEARCHED ON MANY GM FORUM POSTS WITH MANY REPORTING THE SAME ISSUES. GM BASICALLY APOLOGIZES IN THE FORUMS AND TELLS THEM TO TAKE IT UP WITH THE DEALERSHIP. *TR

06/04/2014
Components: ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 06/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1W65EK1B1******
Summary

I WAS STOPPED AT A LIGHT AND THE FRONT END HESITATED THEN TOOK OFF NORMALLY. I GOT ON A HIGHWAY, DROVE 30 MILES AND AS I WAS DECELERATING MY CHECK ENGINE LIGHT CAME ON AND A MESSAGE TO SERVICE MY TRACTION CONTROL LIGHT APPEARED. I LOOKED UP THIS PROBLEM ON THE INTERNET AND SEE THAT IT IS A COMMON PROBLEM ACROSS MANY MODELS AND NUMEROUS MODEL YEARS. IT WAS SUGGESTED TO LOG THE COMPLAINT . *TR

06/02/2014
Components: ENGINE
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK4B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT INTERMITTENTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSTIC TESTING HOWEVER, THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

06/01/2014
Components: ENGINE
Incident Date: 06/01/2014
Crash: No
Fire: No
Summary

WHILE STARTING MY CAR. NOTIFICATION CAME UP ENGINE POWER REDUCED. WASN'T ABLE TO DRIVE MORE THEN 40MPH! ENGINE WAS SHAKING. *TR

05/20/2014
Components: AIR BAGS
Incident Date: 02/26/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1WB5EK7B1******
Summary

TL* THE CONTACT OWNS 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED BECAUSE THE AIR BAG FAILED TO DEPLOY. THE FAILURE MILEAGE WAS 11,000.

05/19/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 05/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK8B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 70 MPH, THE CONTACT EXPERIENCED DIFFICULTY MANEUVERING THE GEAR SHIFTER AND THE VEHICLE JERKED. THE CHECK ENGINE AND SERVICE THROTTLE INDICATORS ILLUMINATED AS THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO STATED THAT THE THROTTLE POSITION SENSOR NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 113,982.

05/19/2014
Components: STEERING,SUSPENSION
Incident Date: 04/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK3B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE SKIDDED DURING A RIGHT TURN. THE CONTACT STATED THAT ONE WHEEL WAS SPINNING. THE FAILURE RECURRED THREE TIMES. THE DEALER REPLACED THE WIRING HARNESS AND BOTH HUB BEARINGS ON THE FRONT PASSENGER SIDE WHEEL. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

05/16/2014
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 05/16/2014
Crash: No
Fire: No
Summary

I WAS ON THE HIGHWAY DOING 60MPH AND MY DASH SHOWED A MESSAGE ENGINE POWER REDUCED, SERVICE TRACTION STATION, SERVICE STABILITRAK. THE STEERING WHEEL COMPLETELY LOCKED UP AND THE CAR SHUT OFF. I ALMOST CAUSED A MAJOR ACCIDENT A CAR HAD TO SWERVE AROUND ME. I MANAGED TO GET TO THE SIDE OF THE ROAD IN THE CONSTRUCTION AREA. THIS HAS TO BE LOOKED INTO. I'VE RESEARCHED ONLINE AND I SEE A LOT OF IMPALAS ARE HAVING THIS SAME PROBLEM. THIS SHOULD BE CONSIDERED A SERIOUS SAFETY RISK. *TR

05/15/2014
Components: AIR BAGS
Incident Date: 05/19/2011
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, ANOTHER VEHICLE CRASHED INTO HER VEHICLE HEAD ON. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED BRUISED RIBS AND NECK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

05/15/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK4B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO RAPIDLY DECELERATE. THE SERVICE TRACTION, CHECK ENGINE AND REDUCED ENGINE POWER LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE THROTTLE POSITION SENSOR MALFUNCTIONED. THE THROTTLE BODY AND GASKET WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,613. THE CURRENT MILEAGE WAS 72,200.

05/13/2014
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 10/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK9B1******
Summary

TRAVELING AT HIGHWAY SPEED, THE DASHBOARD LIGHTS CAME ON AND THE VEHICLE BEGAN TO LOSE SPEED. STEPPING ON THE ACCELERATOR PEDAL HAD NO EFFECT AND I MOVED TO THE RIGHT LANE, I HAD BEEN PASSING ANOTHER VEHICLE AT THE TIME. I DROVE THE CAR AT THE SPEED WHICH IT PERMITTED WITH MY FOUR-WAY BLINKERS ON UNTIL I ARRIVED HOME. IT WAS AT NIGHT AND THERE WAS NO WHERE ELSE TO GO. THE NEXT DAY, THE PROBLEM WAS NOT EVIDENT, BUT I TOOK IT TO THE DEALER FROM WHOM I HAD PURCHASED IT, USED. THAT DEALER WAS UNABLE TO ASCERTAIN THE PROBLEM, AND TOOK THE CAR TO A LOCAL CHEVROLET FRANCHISE WHERE IT WAS "REPAIRED" AND RETURNED. SEVERAL DAYS LATER, THE SAME PROBLEM OCCURRED WHEN I WAS ENTERING A HIGHWAY I COULD NOT ACCELERATE INTO TRAFFIC. THIS TIME, AS IT HAPPENED DURING THE DAY, I AGAIN TOOK IT TO MY DEALER. IT WAS SUGGESTED THAT I DEAL DIRECTLY WITH THE LOCAL CHEVROLET DEALER TO WHOM HE HAD TAKEN THE CAR THE FIRST TIME. THAT DEALER HAD IT FOR SEVERAL DAYS. THE DEALERSHIP CONTACTED THE FACTORY DIRECTLY FOR INSTRUCTIONS TO FIX THE PROBLEM, . TO DATE, THERE HAS BEEN NO RE-OCCURRENCE OF THIS, NOR ANY OTHER PROBLEM. THE FIRST VISIT FOR REPAIR COST ABOUT $200 AND THE SECOND $500. I CONTACTED GENERAL MOTORS DIRECTLY AND THEY AGREED TO REFUND $250 EARLIER THIS YEAR. *TR

05/13/2014
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/07/2014
Crash: No
Fire: No
Summary

WHILE DRIVING HOME FROM WORK ONE EVENING THE GAS PEDAL SEEMED TO HAVE A MIND OF ITS OWN. AS I REMOVED MY FOOT FROM THE GAS AND WHEN TO APPLY THE BRAKE THE GAS PEDAL DID NOT COME BACK UP AND WAS STUCK IN POSITION. THIS HAS SUBSEQUENTLY HAPPENED ON 2 OTHER OCCASIONS AS WELL. MY 2011 CHEVROLET IMPALA IS 3 YEARS AND 6 WEEKS OLD. AS MY LOCAL CHEVY DEALER (CHEVROLET OF HOMEWOOD IL) HAS INFORMED ME MY THROTTLE SENSOR IS STICKING CAUSING THE GAS PETAL TO STAY DOWN. COMMON SENSE WOULD TELL ANYONE THIS IS NOT A GOOD THING. I WAS INFORMED THAT BECAUSE MY WARRANTY EXPIRED 6 WEEKS AGO THAT THE $500. REPAIR TO REPLACE A SENSOR IS MY RESPONSIBILITY. NOW I UNDERSTAND THE WARRANTY EXPIRING. HOWEVER, A SENSOR ON THE THROTTLE IS A PART I BELIEVE SHOULD NOT GO BAD AFTER ONLY 40000 MILES. HOW MANY POTENTIAL ACCIDENTS ARE WAITING TO HAPPEN BECAUSE OF A PROBLEM LIKE THIS. THIS IS MY WIFE'S CAR AND SHE EXPERIENCED THE GAS PEDAL STICKING IN THE DOWN POSITION ON AT LEAST 3 OCCASIONS. LUCKILY SHE WAS NOT IN A DANGEROUS SITUATION WHEN IT HAPPENED. THIS IS SOMETHING I FEEL SHOULD BE BROUGHT TO THE ATTENTION OF GM CORP. THANK YOU FOR A FORUM TO LET SOMEONE KNOW AND HOPEFULLY SOMETHING CAN BE DONE BEFORE SOMEONE GETS SERIOUSLY HURT. *TR

05/12/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK7B1******
Summary

2011 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE PROBLEMS. *SMD THE CONSUMER STATED ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT NO WARNING. WHEN THE ENGINE POWER REDUCED, A LIGHT APPEARED AND THE CONSUMER WAS UNABLE TO ACCELERATE. THE CONSUMER STATED HE WAITED SEVERAL MINUTES, BEFORE TRYING TO RE-START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, FOR AN INSPECTION, BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. HOWEVER. A COUPLE OF WEEKS LATER, THE ENGINE SERVICE LIGHT AND ENGINE POWER REDUCED LIGHT ILLUMINATED AGAIN. *JB

05/07/2014
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 05/03/2014
Crash: No
Fire: No
Summary

WHILE ON FREEWAY CHECK ENGINE LIGHT AND TRACTION CONTROL CAME ON AND DISPLAY READ "REDUCED ENGINE POWER" AND "SERVICE STABILITRAK" APPARENTLY A VERY COMMON AND DANGEROUS ISSUE THAT HAS NOT BEEN RECALLED. I BOUGHT THIS CAR FOR MY WIFE A COUPLE MONTHS AGO USED AND IT HAS GONE OFF MULTIPLE TIMES. THE ENGINE SHIFTS GEARS VERY ROUGH AND POWER IS LOST. SCHEDULED TO GO TO DEALERSHIP TOMORROW BUT LOOKS LIKE IT WILL COST ME. *TR

05/04/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK0B1******
Summary

CRANKED UP THE CAR TO GO HOME. STABILITY LIGHT AND "ENGINE" LIGHT WAS ON. WHILE ON THE INTERSTATE PASSING A TRUCK THE ENGINE DIED. DISPLAY CENTER INDICATED SERVICE STABILITY TRACK AND REDUCED ENGINE POWER. COASTED OVER TO RT. SHOULDER. CAR WOULD NOT RESTART FOR ABOUT 30 SEC. CRANKED IT UP AND MADE IT HOME. TROUBLE CODE IS P2138 WHICH SEEMS TO INDICATE THE THROTTLE POSITION SENSOR D/E VOLTAGE. WILL TAKE TO DEALER IN AM. *TR

05/02/2014
Components: SERVICE BRAKES
Incident Date: 05/01/2014
Crash: No
Fire: No
Summary

TL - THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ESC, SERVICE TRACTION, AND ENGINE POWER REDUCE WARNING MESSAGES ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 52,000. KLMJ

04/30/2014
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 03/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK4B1******
Summary

BACKING OUT OF MY GARAGE WHEN CHECK ENGINE, STABILITRAK PROBLEM, REDUCED ENGINE POWER LIGHT CAME ON MESSAGE PORTION OF DASH.DROVE UNDER REDUCED POWER, MAX 30 MPH, TO DEALER, APPROXIMATELY 15 MILES. LEFT CAR WITH DEALER FOR APPROXIMATELY 2 DAYS. INVOICE FROM DEALER SAID, DIAGNOSE CODE P2135, TRACE TO THROTTLE POSITION SENSOR-BULLETIN REPLACED SENSOR ASSEMBLY, GM 19300180 SENSOR KIT, NO CHARGE TO ME UNDER POWER TRAIN WARRANTY. TODAY, APRIL 30, 2014, SAME WARNING LIGHT CAME ON, STABILITRAK PROBLEM, REDUCED POWER, WHEN BACKING OUT OF SAME GARAGE. PARKED CAR BACK IN GARAGE AND CALLED DEALER, HAVE APPOINTMENT TOMORROW. HOPE THEY CAN PERMANENTLY FIX PROBLEM AS DRIVING UNDER REDUCED POWER IS DANGEROUS AND CAN OCCUR ANYWHERE. *JS

04/28/2014
Components: ENGINE
Incident Date: 04/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK5B1******
Summary

I WAS DRIVING AND SUDDENLY THE CAR LURCHED AND THE CHECK ENGINE LIGHT CAME ON AS WELL AS MESSAGES THAT SAID, "REDUCED ENGINE POWER, CHECK STABILITRAK AND SERVICE TRACTION CONTROL". I MADE IT HOME AND PARKED THE CAR IN THE DRIVEWAY FOR A DAY AND A HALF AND WHEN I STARTED IT AGAIN, THE MESSAGES WERE GONE BUT THE ENGINE LIGHT WAS STILL ON. I BROUGHT IT TO MY LOCAL DEALER AND WHEN THEY CHECKED IT, IT CAME UP STORED CODE P2122- ACCELERATOR PEDAL SENSOR. I HAVE HAD THIS CAR 6 MONTHS AND IT ONLY HAS 42426 MILES ON IT AND NOW I'VE HAD TO SPEND OVER $300 ON A REPAIR. IT IS RIDICULOUS THAT THIS SENSOR FAILED ALREADY. AFTER DOING SOME RESEARCH, I FOUND THAT THIS IS A COMMON PROBLEM WITH MANY PEOPLE EXPERIENCING THE SAME THING. GM SHOULD BE FORCED TO FIX THIS ISSUE AND REIMBURSE ALL OF US WHO HAVE HAD TO PAY TO FIX THEIR MISTAKE. THEY ARE OBVIOUSLY USING INFERIOR PARTS AND THEIR CONSUMERS ARE PAYING THE PRICE. IT'S NO WONDER THE AMERICAN CAR MARKET NEEDED A BAILOUT WHEN THEIR PARTS DON'T LAST 40,000 MILES. *JS

04/25/2014
Components: ELECTRICAL SYSTEM,TRACTION CONTROL SYSTEM
Incident Date: 04/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK6B1******
Summary

WHILE ON FREEWAY CHECK ENGINE LIGHT AND TRACTION CONTROL CAME ON AND DISPLAY READ "REDUCED ENGINE POWER" AND "SERVICE STABILITRAK" APPARENTLY A VERY COMMON AND DANGEROUS ISSUE THAT HAS NOT BEEN RECALLED. *TR

04/20/2014
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 04/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK6B1******
Summary

I WAS DRIVING ON THE HIGHWAY WHEN "REDUCED ENGINE POWER, ENGINE LIGHT,ELECTRONIC STABILI TREK" WARNING LIGHTS CAME ON. MY RPM WAS RACING UPWARDS BUT MY ENGINE NEVER RAN HOT. I GOT OFF THE HIGHWAY BECAUSE OF THE WARNINGS AND LOST OF ACCELERATION. I GOT HOME AND CALLED GM CUSTOMER SERVICE WHO ADVISED ME OF NO RECALL FOR THAT PROBLEM AND CONNECTED ME TO A LOCAL DEALERSHIP REPAIR SHOP AND I MADE AN APPOINTMENT. RESEARCHING THE CAR MALFUNCTION, I FOUND NUMEROUS POSTINGS ABOUT THE AFOREMENTIONED PROBLEM. I TOOK THE CAR TO DEALERSHIP AND MECHANIC CALLED AND SAID I NEEDED A APP SENSOR / PEDAL WHICH IS A FACTORY ONLY PART. I OK'D THE SERVICE WORK. THE NEXT DAY (APRIL 18TH,2014) THE ENGINE LIGHT CAME ON BRIEFLY AND THE CAR WAS HESITATING AGAIN, I CALLED THE DEALERSHIP REPAIR SHOP AT 2:35 AND SPOKE WITH MECHANIC THAT REPAIRED MY CAR AND EXPLAINED THE PROBLEM. MECHANIC ASKED ME IF THE LIGHT WAS STAYING ON I REPLIED NO AND HE STATED THE MECHANICS ARE LEAVING IN HOUR. I ASKED THE MECHANIC IF IT WAS SAFE TO DRIVE CAR UNTIL MONDAY, HE REPLIED YES. *TR

04/19/2014
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 04/18/2014
Crash: No
Fire: No
Summary

STARTED CAR HAD CAR FOR 2YRS NOW NO PROBLEM WHAT SO EVER AND THE SERVICE TRACTION AND STABILITY CONTROL AND ALSO REDUCED ENGINE POWER CAME ON AS WELL AS ENGINE LIGHT IT JERKED WENT IT SHIFTED AND DIDN'T ACT LIKE IT HAD IT POWER AS ALWAYS BUT I JUST DROVE IT 35 MPH TO GET IT HOME THIS I WOULD THINK IS A GREAT BIG SAFETY ISSUE SHOULDN'T GM HAVE A RECALL ON THIS? *TR

04/14/2014
Components: ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM,ENGINE
Incident Date: 04/13/2014
Crash: No
Fire: No
Summary

IN MAY OF 2013 I RECEIVED A MESSAGE ON MY DASH BOARD ABOUT STABILI TRACK, TRACTION CONTROL AND REDUCED ENGINE SPEED. I TOOK MY CAR TO THE CHEVY DEALER SO I COULD GET A DIAGNOSTIC, AND THEY REPLACED A SENSOR BEHIND MY PEDAL. JUST THIS WEEKEND, SUNDAY APRIL 13, 2014. THE MESSAGE DISPLAYED ACROSS THE DASHBOARD AGAIN. I'M GOING TO CALL THE CHEVY DEALER THAT FIXED IT THE FIRST TIME. THEN I'M GOING TO CALL GM. THIS IS A VERY DANGEROUS MALFUNCTION IN THESE CARS. FROM VIEWING AND READING OTHER STORIES, THIS IS SOMETHING GM SHOULD HAVE KNOWN ABOUT AND ADDRESSED. *JS

04/14/2014
Components: ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM,ENGINE
Incident Date: 04/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK9B1******
Summary

DRIVING ON THE HIGHWAY WITH MY DAUGHTER WHO IS [XXX] EXITED TO GO TO MY MOTHERS HOUSE AND THE CAR JUST DIED COMPLETELY OUT OF NO WHERE I WAS DRIVING ABOUT 40 MPH AND BARELY GOT IT OFF THE ROAD CAR WOULDNT START BACK UP AND WAS FLASHING SERVICE STABILITRAK/ SERVICE TRACTION CONTROL/ AND ENGINE POWER IS REDUCED I HAD TO WAIT 5 MINUTES AND THEN THE CAR STARTED THANK GOD MY WIFE WASNT DRIVING WHO KNOWS WHAT WOULD OF HAPPEND BUT IT IS HER CAR AND WE NEED TO GET THIS RESOLVED ASAP BEFORE ANYONE GETS HURT SO IM DRIVING THE IMPALA AND HOPE TO BE SAFE AND LET MY WIFE DRIVE MY CAR PLEASE HELP ASAP WE HAVE A [XXX] GIRL AND TWINS ON THE WAY. AND THIS IS NOT THE FIRST TIME MY WIFE HAS TOLD ME THIS HAS HAPPENED. ITS VERY SERIOUS AND COULD BE DEADLY!!! *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

04/14/2014
Components: TIRES
Incident Date: 12/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK7B1******
Summary

THE INSIDE OF THE FACTORY INSTALLED GOODYEAR TIRE SPLIT. APPROXIMATELY 2 MONTHS LATER ANOTHER TIRE FAILED. ON 4/13/14 THE THIRD TIRE FAILED. ALL SPLIT ON THE INSIDE OF THE TIRE. *JS

04/09/2014
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 01/02/2013
Crash: No
Fire: No
Summary

I WAS DRIVING DOWN THE HIGHWAY ON THE HOMESTRETCH OF A ROADTRIP FROM PA TO FL WHEN THE "SERVICE STABILITRAK" , FOLLOWED BY "ENGINE POWER REDUCED" MESSAGE STARTED FLASHING. THE TWO LIGHTS ON THE DASHBOARD ALSO WENT OFF. SINCE I WAS IN THE MIDDLE OF THE HIGHWAY, I WAS UNABLE TO FIND A GOOD PLACE TO ADDRESS THE ISSUE, AND I FIGURED LIKE MOST TIMES THE "CHECK ENGINE" LIGHT GOES ON, THAT IT WAS SOMETHING THAT I COULD WAIT TO DEAL WITH WHEN I GOT HOME. I CONTINUED DRIVING FOR ABOUT 15 MINUTES AND THEN THE MESSAGE CHANGED AND SAID "DISABLING THROTTLE" OR SOMETHING TO THAT EFFECT, AND I FELT THE ENGINE LOSING POWER. I WAS IN THE MIDDLE LANE, DOING AROUND 55 MILES PER HOUR WITH CARS ALL AROUND ME. I IMMEDIATELY PUT ON MY FOUR-WAY FLASHERS AND FORTUNATELY PEOPLE IN THE RIGHT LANE SLOWED DOWN AND LET ME COAST TO THE SHOULDER BUT IT COULD HAVE BEEN DISASTROUS. I SAT THERE FOR A FEW MINUTES TRYING TO FIGURE OUT WHAT TO DO. FINALLY AFTER A FEW MINUTES I DECIDED TO TRY STARTING THE CAR AGAIN AND IT STARTED, WITH JUST THE CHECK ENGINE LIGHT ON AND I WAS ABLE TO CONTINUE ON MY WAY. SINCE THEN IT HAS CONTINUED TO OCCUR INTERMITTENTLY. I TOOK IT TO THE DEALER, BUT THEY TOLD ME IT WAS A SENSOR IN THE GAS PEDAL BUT THAT IT WAS NOT UNDER WARRANTY. *TR

04/07/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK6B1******
Summary

FUEL TANK SHIFTS WHEN TAKING OFF .I BELIEVE THIS COULD CAUSE THE TANK TO LEAK AND COULD CAUSE A FIRE. I BELIEVE THIS VEHICLE SHOULD BE PUT ON THE RECALL LIST..IWAS TOLD BY GM THAT THERE WAS NOTHING THE COULD DO ABOUT IT. *TR

04/07/2014
Components: ENGINE
Incident Date: 03/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK8B1******
Summary

JULY 2013 HAD HUB BEARINGS REPLACED IN ORDER FOR CAR TO PASS INSPECTION. ISSUE WITH "SERVICE TRACTION CONTROL" HAD NEVER OCCURRED THE PRIOR WINTERS -- CAR SLOWS DOWN, ENGINE SLOWS DOWN -- THIS JUST STARTED HAPPENING AFTER THE HUB BEARINGS WERE REPLACED. ON MARCH 23, 2014, AFTER PAYING TOLLS ON THE TURNPIKE, THE "SERVICE TRACTION CONTROL" WARNING AGAIN APPEARED (NO SNOW, NOTHING TO TRIGGER THE WARNING) AND THEN MY CAR STOPPED, NO POWER...THE STEERING LOCKED...FORTUNATELY I WAS GOING SLOW ENOUGH AND SOMEHOW MADE IT TO THE BREAKDOWN LANE. CAR HAD ABSOLUTELY NO POWER...COMPLETELY DEAD. WAITED ABOUT 1/2 HOUR AND WAS ABLE TO RESTART. CALLED GM 3/25 WHO CONTACTED THE DEALER FOR AN APPOINTMENT FOR ME. DEALER NEVER CALLED ME (NOW 4/7/14). I HAVE PLACED ANOTHER CALL TO GM. THE VEHICLE SHOULD NOT COMPLETELY SHUT DOWN. ASKED GM IF THERE WAS A RECALL AND WAS TOLD NO. I HOPE OTHERS WHO EXPERIENCE THIS WILL FILE COMPLAINTS SO THAT THEY WILL RECALL. HAD I BEEN IN A DIFFERENT LANE, I MAY HAVE HAD SOMEONE CRASH INTO ME AT 65 MPH AND I PROBABLY WOULD NOT BE ALIVE. THIS NEEDS TO BE RECALLED. TOO DANGEROUS. *TR

04/04/2014
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 04/02/2014
Crash: No
Fire: No
Summary

WHILE DRIVING DOWN SIDE STREETS, MY CAR LOCKED UP. LATER MY STABILITY CONTROL LIGHT CAME ON. SEEMS TO GRAB AND PULL CAR IN A JERKING MOTION. TURNED OFF CONTROL FOR THE STABILITY BUT AFRAID TO DRIVE ON EXPRESSWAY. *TR

04/03/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK4B1******
Summary

VEHICLE DISPLAYS "REDUCED POWER" "SERVICE STABILITRAK SYSTEM". I REPLACED THE THROTTLE POSITION SWITCH (TPS) AND IT HAS CAME BACK AGAIN. SERVICE LIGHT IS ON AND READS P2138, TPS. ON HUNDREDS OF FORUMS PEOPLE ARE COMPLAINING OF THIS SAME PROBLEM, SHOULDN'T THIS BE RECALLED? ALSO I EVEN CLEANED THE THROTTLE MOTOR AND POSITION SENSOR UNDER THE HOOD, IT SEEMED TO HELP FOR A LITTLE WHILE. *TR

04/02/2014
Components: ENGINE
Incident Date: 04/01/2014
Crash: No
Fire: No
Summary

I WAS DRIVING ON HWY 41 N IN SOUTH GEORGIA AND MY ENGINE LIGHT COMES ON AND 3 MESSAGES COME UP: 1) SERVICE STABILTRAC, 2) SERVICE TRACTION CONTROL, 3( ENGINE POWER REDUCING (AND IT DID). THEN THE CAR SEEMS TO WANT TO STOP OR HESITATE LIKE ITS RUNNING OUT OF GAS (STILL HAVE HALF TANK). I BECOME AFRAID I PULL OVER AND PUT CAR IN PARK AND IT'S LIKE THE CAR WANTS TO SHUT OFF BUT IT DOESN'T UNTIL I SHUT THE ENGINE DOWN (WHEN I SLOWED DOWN THE CAR STARTED SHAKING). I BOUGHT THIS CAR LESS THAN SIX MONTHS BACK AND IT HAD ONLY 46,000 MILES ON IT. NOW I HERE SOME RATTLING COMING FROM SOME WHERE AROUND THE WHEEL. I HAVE READ MANY OTHER COMPLAINTS ALMOST IDENTICAL TO MINE. TODAY 4/2/2014 THE ENGINE LIGHT IS ON BUT I DON'T SEE ANY OF THE WARNINGS AND THE CAR HAS NOT HESITATED AS BADLY AS IT DID YESTERDAY. BUT FROM WHAT I HAVE RESEARCHED ON THIS MATTER GM NEEDS TO ISSUE A RECALL AND ADDRESS THIS MATTER AS IT COULD CAUSE BE THE MAKING OF SOME SERIOUS LAW SUITS. *TR

04/02/2014
Components: AIR BAGS,SEAT BELTS
Incident Date: 02/15/2012
Crash: Yes
Fire: No
Summary

I WAS ON MY TO WORK AND A DEER RAN OUT IN FRONT OF ME. I OF COURSE LIKE OTHERS SWERVED TO MISS THE ANIMAL CAUSING ME TO ROLL 3 AND A HALF TIMES SIDE TO SIDE WILL WEARING SEATBELT. I RECEIVED SCRATCHES ON LEFT SIDE OF FACE AND STRUCK STEERING WHEEL WITH MY CHEST AT THE BOTTOM OF MY STERNUM. CAUSING SEVERE CHEST PAIN AND SLIGHT PNEUMOTHORAX TO LEFT LUNG AND SOMETHING HAD GOTTEN BEHIND ME CAUSING LEFT BUTTOCK BLACK BRUISING AND BRUISING ON MY SPINE CAUSING SLIGHT PARALYSIS FOR QUITE SOME TIME. NO AIRBAG DEPLOYMENT HAPPENED AND I HAVE PICTURES OF ALL THIS INCLUDING PICTURES OF AIRBAG COMPARTMENTS BUSTED OPEN AND SENSORS SHOWING THAT WAS SUPPOSE TO DEPLOY THEM. I HAD TO BE EXTRICATED FROM CAR AND FLOWN BY HELICOPTER TO TRAUMA CENTER. SEATBELT HELD AT WAIST BUT DID NOT LOCK AT TOP HOLDING ME STILL AT ALL. I STILL HAVE PAIN IN MID STERNUM AREA. THIS CAR WAS VERY UNSAFE IN MY OPINION AND I WILL NEVER OWN ANOTHER. I BELIEVE IF AIRBAGS HAD DEPLOYED AND SEATBELT HELD I WOULD NEVER HAD RECEIVED THESE INJURIES. CAR WAS INSURED AND IN SOME JUNK YARD NOW SOMEWHERE. PLEASE DO GIVE ME A CALL IF YOU WOULD LIKE PICTURES OF ALL THIS AND GIVE ME SOME ADVICE. WOULD BE GREATLY APPRECIATED. THANK YOU *TR

04/01/2014
Components: ENGINE
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK4B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND ALL OF THE WARNING LAMPS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 104,000.

04/01/2014
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 06/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK1B1******
Summary

THE MALFUNCTION INDICATOR (PAGE 5-17 IN MY MANUAL) CAME ON AND THE MESSAGE WAS TO PREVENT SERIOUS DAMAGES, GO TO YOUR SERVICE STATION IMMEDIATELY. I WAS IN THE PARKING LOT OF A GROCERY STORE, AND MADE MY WAY TO THE INTERSTATE HEADING TO OUR SERVICE STATION WHEN MY CAR STOPPED DEAD IN THE MIDDLE OF INTERSTATE 485 ABOUT 3 MILES AWAY MAYBE ( ABOUT 7 MILES FROM HOME AND OUR SERVICE STATION). I WAS IN THE FAR LEFT LANE OF A MAJOR HWY THAT WAS/IS UNDER CONSTRUCTION WHEN I FELT SOMETHING UNUSUAL. I GRABBED THE STEERING WHEEL AS HARD AS I COULD BETWEEN THE CARS AND JUST MADE IT TO THE FAR RIGHT SIDE OF THIS MAJOR HIGHWAY. THE STEERING, A/C AND BRAKES WERE GONE AND THEN I REALIZED IF I DID NOTHING I WOULD HAVE BEEN RUN OVER BY THE TRUCKS ON THIS INTERSTATE. I GOT CLOSE TO THE GUARDRAIL AND COLLECTED MY WITS AND CALLED BOTH AAA AND THE CHARLOTTE NC POLICE. FORTUNATELY I DID NOT HAVE THE OPPORTUNITY TO SEE IF THE AIR BAGS WOULD HAVE GONE OFF! THE NC POLICE WERE TO COME IMMEDIATELY BUT NEVER SHOWED UP, BUT AN HOUR LATER THE AAA DRIVER CAME AND ASSISTED TO HELP ME OUT OF MY CAR INTO HIS TOW TRUCK. HE SAID TO SIT IN THE AC AND DRINK SOME WATER. IT WAS A HOT DAY IN THE CAROLINAS. NO AC, NOTHING TO DRINK AND COULD NOT OPEN MY WINDOWS. I COULD NOT OPEN MY DOOR AS CARS WHIZZED BY ME ON THE DRIVER'S SIDE. THE CAR JUST DIED. FINALLY GOT IT TOWED TO THE CHEVY SERVICE STATION AND THE REPAIRS COST (ENCLOSED) $696.84. AFTER SEEING THE EVENT ON TV I REALIZED I COULD HAVE BEEN KILLED!!!! PLEASE DO SOMETHING ABOUT HIS ISSUE, AS I HEAR ALL THE HORROR STORIES OF THE INNOCENT KILLED UPSETS ME. I WAS FORTUNATELY TO BE ABLE TO GET ME AND MY CAR OFF THE HIGHWAY WHILE CARS WHIZZED BY ON A BUSY HIGHWAY BUT HOW MANY HAVEN'T. *TR

03/31/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 02/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK1B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA VIN #[XXX]. THE CONTACT STATED WHILE DRIVING THE VEHICLE INCREASED AND DECREASED IN SPEED WITH OUT NO CONTROL. THE CONTACT MENTIONED THAT THE SPEED REDUCE SERVICE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DIAGNOSED WITH A THROTTLE BODY DEFECT. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 27,800. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

03/28/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/26/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SPEED SENSOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS UNAVAILABLE.

03/19/2014
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 05/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WT58K781******
Summary

WHEN MY IMPALA WAS 4 YEARS OLD AND 42000 MILES(APRIL OR MAY OF 2013), BOTH REAR DOOR LOCKS REFUSED TO LOCK OR UNLOCK. I CONTACTED MY DEALER AND HE STATED THAT IT WAS OUT OF WARRANTY. I THEN CONTACTED GMS CUSTOMER SERVICE WHICH REITERATED THE SAME THING. AFTER INVESTIGATING ONLINE, THERE ARE QUITE A FEW BLOGS WITH CUSTOMERS WHO HAVE THE SAME PROBLEM. TO REPLACE THESE LOCKS COSTS APPROXIMATELY $800. I CONTACTED YOUR ORGANIZATION THIS MORNING AND THEY TOLD ME TO CONTACT CHEVROLET AT 1-800-222-1020. WHEN I CONTACTED THEM, I WAS INFORMED THAT THE SERIAL NUMBER DID NOT FALL UNDER ANY RECALLS. HOWEVER, CHEVROLET DOES HAVE A DOOR LOCK RECALL. *TR

03/19/2014
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK5B1******
Summary

I WAS DRIVING MY CAR AND IT BEGAN TO SHAKE AND LOSE POWER AND WOULD NOT ACCELERATE. THE CHECK ENGINE LIGHT CAME ON WITH MESSAGES REDUCED ENGINE POWER, SERVICE STABILTRAK. THIS HAS BEEN HAPPENING QUITE A BIT WITH THIS CAR. I HAVE BEEN RESEARCHING ONLINE AND HAVE NOTICED THAT NUMEROUS COMPLAINTS HAVE BEEN FILED GOING BACK YEARS. GM SHOULD TAKE CARE OF THIS PROBLEM AS IT IS HAPPENING WITH NUMEROUS VEHICLES. I DRIVE ON THE INTERSTATE EVERY DAY AND IF THIS HAPPENS THERE I HOPE IT DOESN'T CAUSE AN ACCIDENT. *TR

03/17/2014
Components: AIR BAGS
Incident Date: 10/08/2013
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED WRIST AND WAS TRANSPORTED TO THE HOSPITAL FOR TREATMENT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE UNKNOWN REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 12,000. THE VIN WAS NOT AVAILABLE.

03/11/2014
Components: STEERING
Incident Date: 10/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK9B1******
Summary

LOSES CONTROL OF VEHICLE AS IT SHUTS DOWN. THROTTLE RELATED WARNING WILL APPEAR FOR A FEW SECONDS BEFORE THIS HAPPENS. THIS HAS BECOME A FREQUENT AND VERY GUT WRENCHING OCCURRENCE.

03/10/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK6B1******
Summary

FUEL SHIFT AROUND IN BRACKET.I AM AFRAID A HOLE WILL DEVELOP AND COULD LEAK FUEL AND CAUSE A FIRE I BELIEVE THE FACTORY SHOULD BE RESPONSIBLE FOR THE REPAIR.I WAS TOLD BY GENERAL MOTORS THAT IT WAS NOTHING THEY COULD OR WOULD DO. *TR

03/05/2014
Components: SEATS
Incident Date: 03/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK9B1******
Summary

THE THREE REAR SEAT HEADREST ARE WAY TOO LARGE AND HIGH AND BLOCK THE DRIVERS VIEW OUT OF THE REAR WINDOW. EACH ONE OF THE THREE HEADREST BLOCK PART OF THE VIEW OUT OF THE REAR WINDOW. THIS IS A VERY DANGEROUS SITUATION THAT DRIVERS OF THIS CAR ARE BEING FORCED TO DEAL WITH. THERE SHOULD BE ABSOLUTELY NOTHING INTERFERING WITH THE VIEW OUT OF THE REAR WINDOW FROM THE DRIVERS SEAT. THE REAR SEAT HEADREST ARE OBVIOUSLY OBSTRUCTING THE DRIVERS VIEW OUT OF THE REAR WINDOW. THIS IS AN OBVIOUS SAFETY HAZARD. IT IS JUST A MATTER OF TIME BEFORE SOMEONE BACKS INTO SOMETHING OR SOMEONE OR CHANGES LANES CAUSING A CRASH ON A HIGHWAY DESTROYING PROPERTY, INJURING OR KILLING SOMEONE. THEN THERE WILL BE A HUGE CIVIL SUIT AND YOU CAN BET THE DRIVER OF THE CAR WILL PREVAIL ESPECIALLY AFTER THIS SAFETY HAZARD HAS BEEN REPORTED TO GM, NHTSA, THE BBB AND OTHERS AND NOTHING WAS DONE TO MANDATE A RECALL TO HAVE THESE HEADREST REMOVED.

03/04/2014
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 03/04/2014
Crash: No
Fire: No
Summary

AS I WAS DRIVING DOWN THE ROAD MY CAR LOST SPEED DROP FROM 35 MPH TO 20 MPH, THE CHECK ENGINE LIGHT CAME ON AND THE TRIANGLE WITH THE CAR AND SKID MARKS THEN IT KEPT FLASHING THE SERVICE STABILITRAK CONTROL, ENGINE POWER REDUCED, AND SERVICE TRACTION CONTROL AND IT STARTED TO JERK AND JUMP. I HAVE BEEN HAVING MAJOR ISSUES OUT OF THIS CAR FIRST IT WAS THE RIGHT HUB (EATING TIRES), THEN THE LEFT HUB (EATING MORE TIRES), THEN THE TRANSMISSION AND GEAR SHIFT COMPLETELY GONE (REPLACED EVERYTHING) NOW THIS PLUS THE FRONT TIRES ARE STILL GETTING ATE UP. THIS IS AN ONGOING PROBLEM WITH THIS CHEVY IMPALA. I AM SO READY TO GET A HONDA. AS I SEE THERE ARE OTHER OWNERS THAT ARE HAVING SIMILAR PROBLEMS. WHY ISN'T IT A RECALL ON THESE PROBLEMS? NOBODY LIKES TOO LOOSE THEIR MONEY FOR SOMETHING THAT SHOULD HAVE BEEN TAKEN CARE OF BY GM IN THE FIRST PLACE. WHAT WILL GM DO IF ALL CUSTOMERS PROTEST ABOUT THESE ISSUES THAT SHOULD BE RECALLED ON WHETHER ITS FOR THE PUBLIC, PRIVATE, OR GOVERNMENT SECTOR? *TR

03/04/2014
Components: SEATS
Incident Date: 12/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK3B1******
Summary

I PURCHASED A 2011 CHEVROLET 2011 IMPALA LT CAR RECENTLY. I FIND THAT THE HEIGHTS OF THE THREE BACK-SEAT HEAD RESTS ARE EXTREMELY HAZARDOUS FOR A DRIVER OF THIS CAR. EACH HEAD REST IS FIVE INCHES TOO HIGH TO SEE OUT THE BACK WINDOW. I HAD NOT HEARD BEFORE HAND THAT THE 2011 IMPALA WAS WELL KNOWN FOR THIS PROBLEM UNTIL AFTER I HAD PURCHASED THE CAR. RECENTLY, BECAUSE OF MY LIMITED VISIBILITY PAST THE LEFT BACK-SEAT WINDOW HEAD RESTS, IN BACKING MY CAR, I BUMPED A PARKED CAR. MY LEFT REAR FENDER STRUCK THE LICENSE PLATE HOLDER OF THAT CAR. THE COST OF THIS FENDER REPAIR WAS $983.00. I FEAR THAT MY DRIVING THIS CAR WITHOUT CHANGES MADE IN THE CONSTRUCTION OF THESE HEAD RESTS IS LEADING TO ANOTHER MORE SERIOUS ACCIDENT WAITING. TO HAPPEN. I WILL APPRECIATE YOUR ATTENTION INTO THIS MATTER. THANK YOU.

03/04/2014
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 08/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK7B1******
Summary

MY DAUGHTER WAS DRIVING 45 MPH IN THE RAIN, THE CAR LIGHTED UP AND READ THE STABILITRAK WAS HAVING A PROBLEM AND REDUCED POWER...CAR SLOWED SUDDENLY. SHE WAS DRIVING AT NIGHT. SHE PULLED OVER, SHUT OFF THE CAR, RESTARTED IT. THIS LAST WEEK, THIS IS NOW A MULTIPLE TIME PER DAY OCCURRENCE. LAST SUMMER AFTER THE FIRST INCIDENT, SHE TOOK THE CAR TO THE CHEVY DEALER IN WATERVILLE, WHO HOOKED IT UP TO THE COMPUTER WHICH DID NOT SHOW ANY CODE. HE TOLD HER TO CONTINUE DRIVING IT AND IT PROBABLY GOT WET. SHE TOOK IT AGAIN TODAY TO ANOTHER GARAGE IN WATERVILLE, WHO HOOKED IT UP TO THE COMPUTER, AND IT DID NOT SAY ANYTHING WAS WRONG. SHE IS EXPERIENCING LOSS OF POWER TO THE CAR MULTIPLE TIMES A DAY WITH MULTIPLE WARNINGS ABOUT THE STABILITRAK. THIS IS A DANGEROUS SITUATION. *TR

03/04/2014
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WGEK3B12******
Summary

I WAS DRIVING ON I70 GOING 70 MPH AND OUT OF NOWHERE MY ENGINE LIGHT COMES ON AND 3 MESSAGES START APPEARING ON THE DASH. 1) SERVICE STABILTRAC, 2) SERVICE TRACTION CONTROL, 3( ENGINE POWER REDUCING. MY CAR A 2011 CHEVY IMPALA SLOWS DOWN TO ABOUT 50. I GET IT GOING BACK TO 60 BUT NOT VERY EASILY. I KEEP GOING AND MERGE ONTO 465 (INDIANAPOLIS INDIANA AREA). I COME INTO SLOWER TRAFFIC WHERE I NEED TO STOP. I APPLY MY BREAKS AND THE PEDAL WILL NOT ENGAGE. ALMOST HIT A CAR. ALSO WHEN I SLOWED DOWN THE CAR STARTED SHAKING BAD. I CONTINUE A LITTLE FARTHER IN SLOW TRAFFIC AND HAD TO STOP AGAIN, SAME THING WITH THE BREAKS. SO I PULLED OVER AND SHUT OFF MY CAR ON THE SIDE OF I465. MY DAUGHTER HAD LOOKED UP THE ERROR MESSAGES ON THE INTERNET AND THERE SEEM TO BE A LOT ON THERE WITH THE SAME PROBLEM. THEY ALL SAID THE SAME THING, AFTER SHUTTING THE CAR OFF AND RESTARTING IT IT WAS FINE. I MADE IT HOME AND EVERYTHING SEEMED FINE FOR A COUPLE OF WEEKS AND IT HAPPENED A FEW MORE TIMES SO FAR. ONCE AT A STOP SIGN AND THE SAME DAY AS I WAS BACKING OUT OF PARKING SPACE AT WORK. ONCE AGAIN THAT SAME WEEK I WAS DRIVING IN TOWN AND TOOK OFF FROM A RED LIGHT AND IT HAPPENED AGAIN. FROM A COMPLETE STOP THE CAR STARTED SHAKING AND THE ERROR MESSAGES AND ENGINE LIGHT COME ON AND IT WOULD NOT ACCELERATE. I WOULD HAVE THOUGHT NOTHING ABOUT IT EXCEPT TO GET IT FIXED, BUT AFTER READING SO MUCH ON THE INTERNET ABOUT THE SAME PROBLEM THERE HAS TO BE AN ISSUE AND NEEDS TO BE RECALLED. GM NEEDS TO OWN UP TO THIS PROBLEM BEFORE PEOPLE GET INJURED OR WORSE DIE FROM THIS ISSUE. *TR

02/28/2014
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 02/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK1B1******
Summary

I STARTED MY CAR, AND AS I WAS PULLING OUT OF MY DRIVEWAY THE FOLLOWING MESSAGES STARTED COMING UP REDUCED ENGINE POWER, SERVICE TRACTION CONTROL , SERVICE STABILITY TRACK. I PULLED BACK IN , I TURNED THE CAR OFF AND TURNED IT BACK ON, THE CAR SEEMED NORMAL AGAIN, I THEN ,STARTED GOING TO WORK, ABOUT A MILE FROM WORK THE SAME MESSAGES STARTED COMING UP AND I DID THE SAME STEPS TURNED THE CAR OFF AND THE TURNED IT ON AGAIN. I CONTACTED THE DEALER AND HE STATED IT COULD BE THE THROTTLE BODY, AND THEY HAVE BEEN HAVING THIS PROBLEM WITH THIS MODEL CAR. HOWEVER I WAS STATED THAT IT IS MY RESPONSIBILITY TO PAY FOR THIS DEFECT. ARE THEY REAL, THE HAVE MANUFACTURERS DEFECTIVE PART AND I HAVE TO PAY FOR THIS, THAT IS UNFAIR. *TR

02/27/2014
Components: TRACTION CONTROL SYSTEM,ENGINE
Incident Date: 01/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK1B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A REDUCTION OF ENGINE POWER WITH THE ILLUMINATION OF THE TRACTION CONTROL AND STABILITY CONTROL WARNING INDICATORS. THE FAILURE OCCURRED ON ICY AND DRY ROAD SURFACES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

02/27/2014
Components: SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 09/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 231WG5EK3B1******
Summary

SUSPENSION PROBLEM

02/25/2014
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 02/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK5B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REDUCE ENGINE POWER AND CHECK STABLE LINK WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 46,915.

02/14/2014
Components: POWER TRAIN
Incident Date: 02/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK1B1******
Summary

WHEN SLOWING TO MAKE TURN "TRACTION" WARNING LIGHT FLASHES VEHICLE DOES NOT WANT TO ACCELERATE WHEN PRESSING GAS PEDAL AND THEN JUST TAKES OFF SUDDENLY. *TR

02/14/2014
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 12/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK7B1******
Summary

THIS HAS HAPPENED TOO MANY TIMES, AND I HAVE TAKING IT TO THE DEALER 3 TIMES. STABILITRAK REDUCE ENGINE POWER COMES ON. ONE TIME THROTTLE DISARMED CAME ON AND MY CAR CUT OFF ON THE FREEWAY AND ALL I COULD DO WAS COAST OFF THE RAMP. THIS IS HAPPENING SO OFTEN AND I AM TIRED OF IT. PLEASE HELP ME. *TR

02/02/2014
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 01/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK7B1******
Summary

THE CHECK ENGINE LIGHT CAME ON (AND HAD GONE OUT) PREVIOUSLY. DASH SAID "SERVICE STABILITRAC, ENGINE POWER REDUCED" AND A MECHANIC SAID IT WAS A "SENSOR IN THE GAS PEDAL" AND THAT IF IT KEPT HAPPENING WE SHOULD REPLACE IT. I DIDN'T FULLY REALIZE THAT THIS MEANT THAT THE THROTTLE WOULD DISABLE ITSELF WHILE I WAS DRIVING IN MORNING RUSH HOUR TRAFFIC ON THE HIGHWAY IN THE LEFT HAND LANE GOING UP A HILL DOING 60 MPH. THERE WAS TRAFFIC BEHIND ME AND IN OTHER LANE SO I HAD TO PULL INTO THE CENTER SHOULDER OVERTOP OF 5 INCHES OF SNOW AND ICE. IT WAS A STRUGGLE NOT TO HIT THE GUARDRAIL. THERE WAS BARELY ENOUGH ROOM. I JUST MADE IT OVER THE YELLOW LINE. IT WAS 20 DEGREES AND THEN HAD TO WAIT AN HOUR FOR A TOW TRUCK. THE CAR DID START AND DRIVE AT THE GARAGE. THIS MECHANIC REPLACED THE ACCELERATION PEDAL ASSEMBLY. THE ERROR WAS CODE P2122. HE ALSO STATED THAT HE COULD SMELL BURNING WIRES. I HAD SMELLED IT BUT DIDN'T REALIZE WHAT IT WAS. *TR

01/29/2014
Components: AIR BAGS
Incident Date: 01/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK1B1******
Summary

SERVICE AIRBAG LIGHT COMES ON WHEN START. WILL RESET TILL RESTART. DEALER QUOTE WAS 550 FOR PART 200 LABOR. JUST NOW 3 YEARS OLD WITH ALL OTHER COMPLAINTS OBVIOUSLY A DEFECTIVE SAFETY RELATED PART. CHEVY AND GM APPEAR TO BE IGNORING THIS ISSUE AND MAKING A GOOD PROFIT ON DEFECTIVE PARTS. COME ON GM HOW ABOUT BACKING UP YOUR PRODUCT. WE BAILED YOU OUT HOW ABOUT MAKING THINGS RIGHT WITH PEOPLE THAT ARE STILL BUYING YOUR CARS. THIS MAY BE MY 3RD AND LAST GM PRODUCT. *TR

01/15/2014
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 01/11/2014
Crash: No
Fire: No
Summary

I WAS DRIVING DOWN THE INTERSTATE WITH THE CRUISE CONTROL ON WHEN SUDDENLY MY CAR JERKED AND A MESSAGE SHOWING "ENGINE POWER REDUCED, SERVICE STABILITRAK" SHOWED UP. I NOTICED THE RPMS JERKING UP AND DOWN WITH A PRETTY DRAMATIC RANGE. WHEN I SLOWED DOWN MY CAR STARTED SHAKING. THE WORST PART IS THAT WHEN I SHUT MY CAR OFF THE PROBLEM STOPS. THIS HAS HAPPENED 4 OTHER TIMES. ONCE WHILE IDLING. ONCE WHILE SLOWING DOWN FROM 55 TO 35 AND ONCE WHILE DRIVING ABOUT 35 MPH. THERE SEEMS TO BE NO PATTERN AND IT IS INTERMITTENT. *TR

12/31/2013
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 12/23/2013
Crash: No
Fire: No
Summary

I STARTED MY CAR AFTER A COLD NIGHT AND IMMEDIATELY GOT A "SERVICE STABILITRAK", "ENGINE POWER REDUCED", AND "SERVICE TRANCE ION CONTROL" MESSAGES. THE CAR HAD AN EXTREMELY ROUGH IDLE AND THEN WOULD NOT ACCELERATE TO MORE THAN 25 MPH. I RETURNED HOME AND MADE AN APPOINTMENT AT THE DEALERSHIP. LATER, I WAS READY TO TAKE THE CAR INTO THE DEALER AND IT STARTED FINE WITH NO ERROR MESSAGES OR CHECK ENGINE LIGHT. I CALLED THE DEALER AND THEY SAID IT MUST HAVE BEEN A COMPUTER ERROR THAT FIXED ITSELF. WELL, IT'S A WEEK LATER NOW AND I AM HAVING THE ISSUES AGAIN EXCEPT RESTARTING THE ENGINE DOES NOT FIX IT ANYMORE. THIS IS A SERIOUS ISSUE AND NEEDS TO BE RESOLVED BY GM AND NOT COST THE MANY PEOPLE EXPERIENCING THIS ISSUE HUNDREDS OF DOLLARS TO FIX! *TR

12/28/2013
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 12/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EKXB1******
Summary

WHILE DRIVING DOWN THE ROAD SERVICE TRACTION CONTROL REDUCE ENGINE POWER AND STABILITY CONTROL LIGHT CAME ON. CAR ENGINE LOST POWER AND I THOUGHT IT WAS GOING TO BLOW UP IT MADE THE WHOLE CAR SHAKE. YOU SHUT IT OFF FOR A FEW AND RESTART IT AND ITS LIKE NOTHING EVER HAPPENED. NOT TO HAPPY ABOUT THIS I HAVE NOT HAD THE CAR A YEAR. GUESS A PERSON NEEDS TO DIE FROM THIS MATTER BEFORE THERE IS A RECALL ON THIS WHAT A JOKE. AND THE WORST IS CHEVY WILL NOT COVER ANY OF THIS EVEN IF THE CAR IS UNDER A WARRANTY. *TR

12/12/2013
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 05/14/2012
Crash: No
Fire: No
Summary

WHILE DRIVING DOWN THE ROAD, THE CAR WILL VIOLENTLY JERK, AND THE DASHBOARD WILL FLASH, REDUCED ENGINE POWER. NOW CAR WON'T MOVE AT ALL. WE HAVE REPLACED THE GAS PEDAL TWICE! CHEVROLET NEEDS TO ADDRESS THIS ISSUE. I AM SEEING IT ALL OVER THE INTERNET. *TR

11/29/2013
Components: STEERING,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 08/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK3B1******
Summary

WHILE DRIVING AT 60 MPH, MESSAGES WERE FLASHING: SERVICE STABILITRAC SOON, REDUCED POWER TO ENGINE, CHECK TRACTION CONTROL. CAR DECELERATED TO 30 MPH ON THE HIGHWAY, HARD TO STEER. I PULLED OFF THE ROAD, TURNED IT OFF AND WAITED. SEVERAL MINUTES LATER IT RESTARTED AND I WAS ABLE TO DRIVE IT HOME. THE ENGINE LIGHT AND THE TRACTION CONTROL LIGHT STILL COME ON. IT SHIFTS HARD (AND IT'S AN AUTOMATIC TRANSMISSION). IN ADDITION, CRUISE CONTROL WILL NOT WORK DURING THIS CONDITION. *TR

11/24/2013
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM,ENGINE
Incident Date: 11/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EKXB1******
Summary

THIS IS THE SECOND TIME THIS HAS HAPPENED. LESS THAN A YEAR AGO, WE RECEIVED A SERVICE STABILITRAC/SERVICE TRACTION CONTROL/ENGINE AT REDUCED POWER MESSAGE AND SPEED DROPPED FROM 40 MPH TO 5 MPH. WE BROUGHT IT TO THE CHEVROLET DEALER AND A TRACTION POSITION CONTROL SENSOR WAS REPLACED. TODAY, ON 11/24/13, WE WERE DRIVING 15 MPH IN A PARKING LOT AND RECEIVED THE SAME MESSAGE RESULTING IN THE SAME PROBLEM. THIS IS A SAFETY ISSUE DUE TO THE FACT THAT THE VEHICLE ESSENTIALLY STALLS OUT WITH LITTLE TO NO POWER AND NEARLY CAUSED A COLLISION AT AN INTERSECTION. WHEN WILL NHTSA FORCE GM TO RECALL AND FIX THIS ISSUE? THIS IS EXTREMELY DANGEROUS. *TR

11/20/2013
Components: TIRES
Incident Date: 11/20/2013
Crash: No
Fire: No
Summary

ALL 4 TIRES SHOWED TREAD SEPARATION WITH MILEAGE BETWEEN 34000 AND 49000 MILES. THE TREAD BUBBLED UP ON THE INSIDE TREAD EDGE OF ALL TIRES. I HAD 3 FLAT TIRES DUE TO THIS DEFECT. GOODYEAR ONLY OFFERED WHAT THEY CALLED "GOOD WILL" REPLACEMENT AT ABOUT HALF PRICE. I PAID TO HAVE THE FIRST 2 REPLACE ON 02/16/2013 AND 11/04/2013. BOTH OF THESE TIRES WENT DOWN AFTER HIGHWAY DRIVING. ON 11/19/2013 I ROTATED THE TIRES AND NOTICED THE REMAINING 2 ORIGINAL TIRES WERE SHOWING SIGNS OF SEPARATION ON THE INSIDE EDGE OF THE TREAD. CONTACTED GOODYEAR AND THEY WOULD ONLY DISCOUNT THEM BY HALF AFTER HAVING 4 OUT OF 4 TIRES GO BAD. I LEFT THE GOODYEAR STORE AND AM HAVING 4 MICHELIN TIRES PUT ON. I THINK GOODYEAR SHOULD REFUND ME WHAT THE FIRST 2 TIRES COST ME AND THEY CAN HAVE THEM BACK. I DON'T THINK THESE TIRES SHOULD BE ON THE ROAD THEY ARE NOT SAFE. *TR

11/10/2013
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
Incident Date: 11/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5E2B11******
Summary

DRIVING AND THE CAR SHUT OFF COMPLETELY. *TR

10/31/2013
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 01/06/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EKXB1******
Summary

I PURCHASED A 2011 CHEVROLET IMPALA A YEAR AND HALF AGO FROM VICTORY CHEVROLET IN MOUNT HOLLY< N.C. AFTER THE FIRST WEEK OF OWNING THE CAR WHICH HAD ONLY 27000 MILES ON IT THE STABILTRAK LIGHT CAME ON, SINCE THEN IT HAS HAPPENED FOUR TIMES INCLUDING TODAY, TWO OF THESE TIMES I CAME CLOSE TO HAVING A WRECK. I FOUND ON THE WEB THAT THIS IS HAPPENING TO THE IMPALAS. I WROTE GM TO ASK IF SOMEONE WOULD HAVE TO BE KILLED TO RECALL THESE AND BE FIXED. IF YOU LOOK AT THIS YOU WILL SEE THEY DID RECALL THE POLICE CARS BUT NOT THE PERSONAL VEHICLES. I DON'T KNOW IF YOU CAN HELP BUT I WILL CONTACT ALL THE NEWS MEDIA TILL SOMEONE WILL LISTEN. AGAIN I HAVE TO TAKE MY CAR IN FOR REPAIRS FOR THE SAME REASON. THANK YOU! IF CANADA IS SUING GM FOR THIS REASON THEN WHY IS SOMETHING DON'T DONE HERE? *TR

10/09/2013
Components: STEERING,SUSPENSION,SERVICE BRAKES
Incident Date: 08/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK8B1******
Summary

WE PURCHASED THE IMPALA IN APRIL OF 2013 WITH 35,408 MILES ON THE CLOCK, WE DROVE IT AROUND TOWN THEN WE TOOK IT ON A TRIP TO CALIFORNIA FROM LAS VEGAS A FEW MONTHS LATER, WHEN WE WHERE ON THE WAY TO CALIFORNIA ON A NOT SO STEEP DOWNGRADE WE HIT THE BRAKES AT ABOUT 70MPH TO SLOW DOWN THE STEERING WHEEL SHOOK VIOLENTLY SIDE TO SIDE LIKE THE FAMOUS 'DEATH WOBBLE' BUT WE ONLY SLOWED TO ABOUT 60MPH. ON THE WAY BACK IT DID IT AGAIN THIS TIME WENT FROM 70 TO 67 MPH, WE TOOK IT TO THE DEALER AND THEY SAID MY ROTORS NEEDED TO BE TURNED AND GAVE ME THE DEALER COLD SHOULDER.. I REPLACED THE FRONT ROTORS AND ALL 4 NEW TIRES AS OF TODAY AND IT STILL DOING IT, WENT BACK TO THE DEALER AND SAME THING, THIS CAR IS UNSAFE TO DRIVE OVER 50MPH BUT THE DEALER DOES NOT CARE AND IS OUT OF WARRANTY... I WILL NEVER BUY A GM PRODUCT EVER AS LONG AS I LIVE. I TOOK VIDEO OF THE SHAKING FROM 70 TO 67MPH I WILL POST IT ON YOUTUBE. THIS CAR IS CERTIFIED TOO NOT THAT IT MEAN ANYTHING TO ANYONE. *TR

09/30/2013
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 09/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK5B1******
Summary

I WAS MERGING ON TO THE HIGHWAY AT APPROXIMATELY 35-40 MPH WHEN THE BELLS AND ALARMS WENT OFF AND THE ENGINE REDUCED POWER. ERROR ON HUD SAID SERVICE STABILITRAK REDUCED ENGINE POWER SERVICE TRACTION CONTROL. *TR

09/25/2013
Components: TIRES
Incident Date: 07/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK3B1******
Summary

I'M A 68 YEAR OLD MALE DRIVER,WHO WHEN BUYING A PRODUCT EXPECT A QUALITY MADE AMERICAN PRODUCT. I HAVE HAD TWO SIDEWALL FAILURES ON THE OEM EQUIPMENT TIRES THAT CAME ON MY CAR. THE PROBLEMS WERE POTENTIALLY OF A FATAL NATURE IF NOT DISCOVERED DURING A ROUTINE MAINTENANCE CHECK. I OWN TWO VEHICLES WITH THE EAGLE LS-2 TIRES, I HAVE BEEN TOLD GOODYEAR DOES NOT WARRANT SIDEWALL FAILURES. *JS

09/23/2013
Components: STEERING
Incident Date: 09/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK6B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE STEERING WHEEL WOULD SQUEAL WHEN TURNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT FLUID WAS LEAKING FOR THE STEERING SYSTEM AND NEEDED TO BE REPLACED. THE CONTACT DID NOT REPLACE THE POWER STEERING UNIT. THE FAILURE MILEAGE WAS 47,626.

09/17/2013
Components: SEATS
Incident Date: 09/02/2013
Crash: No
Fire: No
Summary

2011 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE HEAD REST ISSUES. *SMD THE CONSUMER WOULD LIKE THE HEAD REST REMOVED. SHE STATED THEY WERE TOO LARGE, WHICH BLOCKED HER VIEW.

09/12/2013
Components: ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM,ENGINE
Incident Date: 09/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK1B1******
Summary

ON MY WAY TO WORK: ON HIGHWAY ALL LIGHTS CAME ON SERVICE TRACTION CONTROL, SERVICE STABILITRAK AND ENGINE POWER IS REDUCED, AND MY CHECK ENGINE LIGHT CAME ON AS WELL. *TR

09/02/2013
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 09/01/2013
Crash: No
Fire: No
Summary

MY WIFE AND I WERE RETURNING HOME ON I-81 TRAVELING NORTHBOUND. A WARNING BELL SOUNDED AND SHE NOTICED THE TCS(TRACTION CONTROL SYSTEM) WARNING LIGHT CAME ON AND A WARNING NOTICE TO HAVE THE STABILTRAC SERVICED, ENGINE POWER REDUCED WARNING AS WELL. WE DROVE THE REST OF THE WAY HOME AT A REDUCED SPEED AND PARKED IT. MY WIFE WENT OUT TODAY AND STARTED THE CAR AND THE ONLY INDICATION WE HAD WAS THE TCS LIGHT WAS ON. NO OTHER WARNINGS APPEARED. THIS IS SOMETHING GM REALLY NEEDS TO ADDRESS SINCE I HAVE READ ABOUT MANY SUCH COMPLAINTS. A RECALL IS NEEDED GM. THIS IS A MANUFACTURING PROBLEM AND YOU SHOULD COVER THE COSTS NOT US CONSUMERS!! *JS

08/28/2013
Components: TIRES
Incident Date: 06/13/2013
Crash: No
Fire: No
Summary

I PURCHASED A 2011 CHEVY IMPALA AT THE END OF DECEMBER 2012. SINCE THEN, I HAVE PUT ABOUT 10,000 MILES ON THE VEHICLE WITH GOODYEAR EAGLE LS-2 TIRES. UNFORTUNATELY, STARTING ON JUNE 13, 2013 I HAVE HAD A SERIES OF SIDEWALL BLOWOUTS. THE FIRST BLOWOUT WAS JUNE 13. THE SECOND WAS JULY 29. THE THIRD WAS AUGUST 27. THE FIRST TWO BLOWOUTS HAPPENED WHILE AT SPEED ON THE HIGHWAY. FORTUNATELY, THE THIRD ONE HAPPENED WHILE IN TOWN AND DRIVING LESS THAN 25 MPH. I HEARD A SOUND VERY SIMILAR TO WHAT I HEARD PRIOR TO THE OTHER TWO BLOWOUTS, SO I IMMEDIATELY PULLED OVER AND INSPECTED MY TIRES. I HAVE A PHOTO OF THE BUBBLE THAT FORMED ON THE INSIDE SIDEWALL. NOT THREE MINUTES LATER, THAT BUBBLE BLEW OUT AND THE TIRE QUICKLY DEFLATED. THIS IS NOW THREE TIRES, ALL GOODYEAR EAGLE LS-2, THAT HAVE BLOWN OUT IN LESS THAN THREE MONTHS. BASED ON THE NUMBER OF COMPLAINTS LEFT AT NHTSA, I CANNOT BELIEVE THIS IS AN ISOLATED INCIDENT WITH MY VEHICLE, ESPECIALLY WHEN THE SHOP OWNER AT THE TIRE STORE TOLD ME "THAT'S A MANUFACTURER DEFECT, A FAULTY AND BUSTED BELT" UPON SEEING THE PHOTO OF THE BUBBLE. *TT

08/25/2013
Components: ENGINE
Incident Date: 08/25/2013
Crash: No
Fire: No
Summary

CODE P211222 AND CODE C0242 CAR WOULD NOT GO OVER 5 MPH. ENGINE LIGHT WAS ON. CALLED ONSTAR. THIS IS THE THIRD TIME THIS HAS HAPPENED IN 15 MONTHS. FIXED TWICE. SPOKE WITH GENERAL MOTORS SAFETY DIVISION AND [XXX] AT GENERAL MOTORS SEVERAL TIMES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

08/25/2013
Components: VISIBILITY/WIPER
Incident Date: 08/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK1B1******
Summary

AFTER THE NOVELTY OF MY NEW CARE WORE OFF, I BECAME AWARE OF THE PROBLEM OF LIMITED VISIBILITY WHEN LOOKING OUT THE REAR WINDOW. THE MIDDLE HEADREST IN THE BACK SEAT OBSCURES MUCH OF THE WINDOW! I AM EXTRA CAREFUL WHEN BACKING UP BECAUSE OF THIS LIMITED VISIBILITY. I AM CONCERNED WHEN MY KIDS DRIVE THIS CAR BECAUSE, AS YOU KNOW, YOUNGER DRIVERS DON'T ALWAYS LISTEN TO THEIR PARENTS. IN ADDITION, MY DAUGHTER ISN'T NEARLY AS TALL AS I AM AND THE BACKSEAT MIDDLE HEADREST IS EVEN MORE OF AN ISSUE WITH SHORTER PEOPLE. THIS ISN'T A DEFECT, PER SE, BUT JUST AN EXTREMELY HAZARDOUS DESIGN FLAW. LOOKING ON YOUR WEBSITE, I AM NOW AWARE THAT I AM NOT THE ONLY ONE WITH THIS CONCERN. I AM GLAD GM REDESIGNED THE 2012 MODEL TO TAKE THIS HAZARD AWAY BUT WHAT ABOUT FOR THIS 2011 MODEL YEAR? *TR

08/23/2013
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 08/22/2013
Crash: No
Fire: No
Summary

WHILE LEAVING FROM WORK I MADE A LEFT TURN ONTO A BUSY HIGHWAY AND MY SERVICE TRACTION CONTROL LIGHT, REDUCE ENGINE POWER, AND CHECK ENGINE LIGHT CAME ON. PULLED OVER AND CAR WAS WANTING TO TURN OFF. TURNED OFF CAR AND SERVICE TRACTION CONTROL LIGHT GOES OFF BUT CHECK ENGINE STAYS ON. CAME HOME GOOGLED WHAT COULD BE THE CAUSE AND SEE THAT MANY IMPALAS OWNERS ARE HAVING THE SAME TROUBLE...I SEE A LAWSUIT HAPPENING IF GM DOES NOT RECALL THIS! *TR

08/17/2013
Components: SEATS
Incident Date: 08/01/2013
Crash: No
Fire: No
Summary

ON TWO OCCASIONS WHILE BACKING I HAVE NOT BEEN ABLE TO SEE BEHIND ME IN THE REAR VIEW MIRROR BE CAUSE THE VIEW IS OBSTRUCTED BY THE 3 REAR SEAT HEADRESTS. I HAVE ALMOST HIT TWO PEOPLE WHO'S HEADS WERE BLOCKED BY THE REAR SEAT HEAD RESTS. I WISH THE HEAD RESTS COULD BE REMOVED BUT THE ARE MOLDED AS PART OF THE REAR SEAT. STUPIDEST REAR SEAT DESIGN I HAVE EVER SEEN. *TR

08/04/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 07/18/2013
Crash: No
Fire: No
Summary

WHILE TRAVELLING ON THE HIGHWAY, IN THE RAIN, THE POWER TO THE ENGINE SUDDENLY AND DRASTICALLY SLOWED DOWN. THE WARNINGS SHOWED UP ON THE SCREEN" STABILITRAK, TRACTION CONTROL, ENGINE POWER LOSS. *TR

08/02/2013
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK9B1******
Summary

FOR SEVERAL WEEKS, THE INDICATOR ON MY VEHICLE WILL ALERT ME "SERVICE TRACTION CONTROL; REDUCING ENGINE POWER". AT FIRST I THOUGHT THIS WAS JUST A GLITCH, UNTIL IT KEPT HAPPENING OVER AND OVER AND OVER AGAIN. THERE ARE DAYS WHEN THE INDICATOR WILL GO OFF AND REMAIN OFF FOR A WEEK OR TWO, BUT THEN IT WILL ALL OF A SUDDEN COME BACK ON AND REMAIN ON FOR A WEEK OR SO. I GET MY VEHICLE SERVICED REGULARLY. I HAVE CONTACTED GM DEALERSHIP AFTER DEALERSHIP, AND THEY HAVE ALL TOLD ME THERE IS NOTHING THEY CAN DO. FINALLY, I ASKED FOR THE CORPORATE OFFICE NUMBER [XXX]. I CALLED GM'S CORPORATE OFFICE (REFERENCE#: [XXX]) AND WAS TOLD THAT MY POWERTRAIN WARRANTY IS STILL GOOD BUT MY BUMPERTOBUMPER WARRANTY HAS EXPIRED DUE TO THE MILEAGE. I ADVISED THE REPRESENTATIVE ([XXX]) THAT I HAD GOOGLED THIS INFORMATION TO FIND OUT WHAT WAS GOING ON AND THIS APPEARS TO BE A KNOWN ISSUE WITH CHEVY IMPLALA'S, AND I ASKED WHY HASN'T GM PUT OUT A RECALL ON THIS ISSUE. SHE THEN TELLS ME THAT I NEED TO PAY AND GET A DIAGNOSTIC CHECK TO DETERMINE THE ACTUAL ISSUE. MY QUESTION TO HER IS "WHY SHOULD I OR ANY CUSTOMER HAVE TO PAY FOR SOMETHING THAT IS A REPORTED KNOWN ISSUE?" THERE REPRESENTATIVE CONTINUED TO APOLOGIZE AND TELL ME THERE WAS NOTHING THAT GM COULD DO BECAUSE THIS WAS NOT A KNOWN ISSUE. I REFERENCED THERE REPRESENTATIVE TO RESEARCH FOR HERSELF [XXX] AND SHE CONTINUED TO TELL ME THERE WAS NOTHING THEY COULD DO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

07/31/2013
Components: SEATS
Incident Date: 07/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK5B1******
Summary

THE BACK SEATS ON THIS VEHICLE ARE A SAFETY HAZARD. I HAVE ALMOST HAD NUMEROUS ACCIDENTS DUE TO NOT BEING ABLE TO SEE OVER THE SEATS. *TR

07/28/2013
Components: ENGINE
Incident Date: 07/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK7B1******
Summary

I WAS DRIVING ON THE HIGHWAY AT 60 MPH WHEN MY CAR BEGAN TO SLOW DOWN UNTIL IT CAME TO A STOP. I COULD DO NOTHING BUT SIT THERE I DID NOT HAVE ENOUGH TIME TO MAKE IT TO THE EMERGENCY LANE. I COULD HAVE BEEN KILLED! THE CAR GAVE NO WARNING. I RECEIVED SEVERAL MESSAGES ON THE DASH THAT STATED DISABLED STARTER, SERVICE THROTTLE, AND THE CHECK OIL LIGHT WAS ON. OVER THE TWO YEARS THAT I HAVE HAD THIS VEHICLE I HAVE HAD TO HAVE THE TRANSMISSION REPLACED AND ONE YEAR LATER ANOTHER POTENTIAL COSTLY REPAIR. SOMETHING REALLY NEEDS TO BE DONE WITH THE 2011 CHEVY IMPALA'S, THERE IS A SERIOUS SAFETY ISSUE GOING ON THAT HAS NOT BEEN LOOK AT BY CHEVY. *TR

07/26/2013
Components: ELECTRICAL SYSTEM
Incident Date: 07/23/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A KNOCKING NOISE HEARD FROM UNDER THE HOOD. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE AIR CONDITIONING ORATOR HAD FAILED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 50,000.

07/19/2013
Components: TIRES,WHEELS
Incident Date: 07/18/2013
Crash: No
Fire: No
Summary

I WAS DRIVING HOME FROM WORK AND THE CAR STARTED ACTING LIKE IT WAS UNEVEN. I GOT TO WHERE I COULD PULL OVER AND FOUND A BALLOON GROWING OUT OF THE SIDE OF MY TIRE. THE CAR IS NOT THAT OLD AND THE TIRES IN MY PAST IMPALA'S HAVE LASTED MUCH LONGER. I AM NOT HAPPY WITH THIS. I HAD TO CALL SOMEONE TO HELP ME SO THAT IT DIDN'T EXPLODE AND CAUSE MORE DAMAGE. *TR

06/26/2013
Components: SEATS
Incident Date: 01/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK4B1******
Summary

WHILE DRIVING MY 2011 IMPALA IN REVERSE, REAR HEAD RESTRAINTS BLOCK HALF OF MY VIEW, SO EXTRA CAUTION HAS TO BE USED. THIS IS NOT A PROBLEM ON OTHER VEHICLES I HAVE OWNED. ALSO THE FRONT HEAD RESTRAINTS ARE POSITIONED TOO FAR FORWARD AND PUTS MY NECK IN AN UNCOMFORTABLE POSITION. ON LONG TRIPS MY NECK ACHES VERY BAD. RAISING THE HEAD RESTRAINTS DOES NOT HELP THIS PROBLEM. IF CHEVROLET HAS NO FIX FOR THESE TWO PROBLEMS I WILL BE FORCED TO MAKE THEM MYSELF OR GET RID OF THIS CAR. *TR

06/25/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK5B1******
Summary

WHEN DRIVING, NOTICED ON THE FREEWAY, IT WASN'T SMOOTH AT TIMES. THE TRANSMISSION'S SHIFTING WAS PRETTY ROUGH. NO INDICATION OF ANY ISSUES POPPED UP ON DASHBOARD. WHEN ARRIVING AT A FREEWAY RAMP, IT FELT LIKE I WAS HYDROPLANING, BUT ON GRAVEL. THEN, NOTICED WHEN PRESSING THE ACCELERATOR, WAS NOT GOING ANYWHERE, BUT FELT LIKE I WAS IN NEUTRAL. WAS ABLE TO PULL OVER AND TAKE A LOOK... TRANSMISSION FLUID WAS FINE... NOTHING POPPED UP ON THE DASHBOARD. NOTHING! THE INDICATORS FOR TIRES, OIL, ETC WERE SHOWING INFO, BUT NOTHING TO INDICATE IT HAD DIED OR IF THERE WERE ANY ENGINE ISSUES. HAD BROUGHT IT TO THE DEALERSHIP WHERE I HAD BOUGHT THE CAR 11 MONTHS AGO. THE MECHANICS WERE SAYING THAT THEY HAVE NEVER SEEN SUCH AN HUGE TRANSMISSION FAILURE BEFORE. THEY WOULD HAVE TO REPLACE THE WHOLE THING. *TR

06/19/2013
Components: ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 04/18/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK7B1******
Summary

DRIVER SIDE WINDOW SWITCH WOULD NOT OPERATE ( INTERMITTENT) AT TIMES. THE SWITCH WAS REPLACED BY THE DEALERSHIP (YOUNG CHEVROLET). DURING THE PAST MONTH (6/13) THE SAME TYPE OF CONDITION HAS OCCURRED. THIS PROBLEM SOUNDS MUCH LIKE WHAT IS HAPPENING WITH NHTSA ID - 13V248. *TR

06/17/2013
Components: SEATS
Incident Date: 06/03/2013
Crash: No
Fire: No
Summary

2011 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE BACK ROW HEAD RESTS. *SMD THE CONSUMER STATED WHEN USING THE REAR VIEW MIRROR, THE HEAD REST OBSTRUCTED HIS VISION SO THAT APPROXIMATELY TWO-THIRDS OF THE REAR WINDOW WAS BLOCKED FROM VIEW.

06/07/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK1B1******
Summary

WE ARE LEASING A 2011 CHEVY IMPALA, AND WITH NO WARNING AFTER 3 CHIMES A MESSAGE WILL COME UP ON THE DASH STATING "SERVICE TRACTION CONTROL, ENGINE POWER REDUCED". THE VEHICLE WILL START TO SLOW DOWN AND SOMETIMES COMPLETELY SHUTS OFF WHILE DRIVING 65 MPH ON THE FREEWAY. TOOK IT TO THE DEALER AND THEY CHARGED ME $357.00 TO REPLACE A DEFECTIVE COMPUTER CHIP IN THE GAS PEDAL. I DID SOME RESEARCH ON LINE AND THERE WERE A LOT OF CONSUMERS THAT EXPERIENCED THE SAME EXACT PROBLEM AND WHEN THEY TOOK THEIR VEHICLES INTO THE DEALER FOR REPAIR THEIR VEHICLES WERE DIAGNOSED WITH THE SAME ISSUE. I FEEL THIS IS A SAFETY PROBLEM BECAUSE NO ONE DRIVING BEHIND YOU EXPECTS YOUR VEHICLE TO SUDDENLY DRASTICALLY SLOW DOWN OR EVEN STOP WITH NO WARNING. THERE IS A POSSIBILITY THAT YOU COULD BE INJURED BY A REAR END ACCIDENT. I'M SURE BY NOW CHEVY IS AWARE OF THIS DEFECTIVE PART AND THEY SHOULD PUT OUT A RECALL TO FIX THIS PROBLEM SO THAT CONSUMERS ARE AWARE ABOUT IT AND NOT HAVE TO COME OUT OF POCKET FOR REPAIRS. *TR

06/05/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/04/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE SPEED REDUCE ALERT ILLUMINATED AS THE VEHICLE SPEED INDEPENDENTLY DECELERATED TO 40 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE ACCELERATOR CHIP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000. THE VIN WAS UNAVAILABLE.

05/08/2013
Components: SEATS
Incident Date: 05/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK9B1******
Summary

REAR SEAT CENTER HEAD REST LIMITS VISIBILITY, SHOULD BE A RECALL ON THIS. IT IS A DEFINITE HAZARD. *TR

05/02/2013
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 06/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK2B1******
Summary

THIS HAS HAPPENED MULTIPLE TIMES TO MY 2011 IMPALA. I WILL BE DRIVING NORMALLY, ANYWHERE FROM 45 TO UP TO 65 MPH, AND I WILL GET A WARNING SAYING "SERVICE STABILTRACK, SERVICE TRACTION CONTROL, ENGINE POWER REDUCED". USUALLY I CAN SHUT THE CAR OFF AND WAIT 5 MINUTES, AND THE MESSAGES WILL CLEAR, BUT THE CHECK ENGINE LIGHT WILL REMAIN ILLUMINATED FOR THE NEXT COUPLE OF DAYS, EVENTUALLY CLEARING. THERE NEEDS TO BE A RECALL FOR WHATEVER IS CAUSING THIS, BECAUSE THERE ARE A LOT OF FOLKS WITH IMPALAS HAVING THIS SAME EXACT PROBLEM. WE AS THE CONSUMER, SHOULD NOT HAVE TO PAY MONEY OUT OF OUR POCKET, FOR A PROBLEM THAT CHEVROLET CAUSED DURING THE MANUFACTURE OF THIS CAR. *TR

05/01/2013
Components: POWER TRAIN
Incident Date: 05/01/2013
Crash: No
Fire: No
Summary

STARTING FROM STOPPED POSITION, TRANSMISSION SLIPS WHEN PRESSING GAS PEDAL. NO ERROR CODES. ALSO WHEN COMING TO A COMPLETE STOP, AFTER STOPPING, THE VEHICLE JERKS, LIKE IT IS GOING FROM NEUTRAL INTO FIRST GEAR. *TR

04/22/2013
Components: ENGINE
Incident Date: 02/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EJ3B1******
Summary

HAD THE SERVICE LIGHT AND SERVICE STABITRAK AND REDUCED POWER COME ON. SEEMS TO HAPPEN A LOT DURING THE WINTER. I HAVE HAD THE GAS PEDAL REPLACED SEEMED TO HELP FOR A WEEK UNTIL SNOWED AGAIN BUT WAS DUE TO NICE WEATHER I HAVE ALSO HAD TO TAKE OFF THROTTLE BODY AND CLEANED WITH THROTTLE BODY CLEANER. SEEMED TO DO THE TRICK UNTIL IT SNOWED AGAIN. IT IS VERY DANGEROUS WHEN THIS HAPPENS AND ALMOST CAUSED A CRASH. THE PROBLEM SEEMS TO BE WITH THE SENOR BUT WORKS FINE WHEN NOT WET OUT OR SNOWING. AFTER LOOKING ONLINE SEEMS TO BE A VERY COMMON PROBLEM WITH CHEVY WITH THEM NOT DOING A THING OTHER THEN WANTING TO CHARGE ME 600 BUCKS TO REPLACE THROTTLE BODY. SEEMS LIKE CHEVY NEVER WANTED TO FIX THIS ISSUE DUE TO THE FACT OF ALOT OF OTHER MODELS OF CHEVY HAVE THE SAME PROBLEM GOING BACK ATLEAST 4-5 YEARS. *TR

04/01/2013
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 03/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK8B1******
Summary

THE SERVICE STABILITRAK LIGHT COMES ON AND ENGINE POWER IS REDUCED. IT HAPPENED THIS MORNING WHILE TAKING MY KIDS TO SCHOOL...VERY SCARY THING WHEN KIDS ARE IN THE CAR BECAUSE IT JUST STARTS LOSING POWER & YOU REALLY CANNOT DRIVE IT LIKE THIS.. *TR

03/30/2013
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 03/30/2013
Crash: No
Fire: No
Summary

DRIVING 30 MPH IN A SMALL TOWN. A "BINGING" NOISE SOUNDS 3 TIMES AND THE TRACTION CONTROL WARNING LIGHT AS WELL AS THE CHECK ENGINE LIGHT CAME ON. VEHICLE MESSAGING SYSTEM STATED THAT TO "SERVICE STABILITRAK," "SERVICE TRACTION CONTROL," AND "ENGINE POWER REDUCED. THE ACCELERATION WAS NOTICEABLY REDUCED AS WELL AS A SIGNIFICANT DIFFERENCE IN MAINTAINING SPEED. MERGING ONTO A HIGHWAY THE CRUISE CONTROL WOULD NOT KICK IN WHEN SETTING SPEED WHICH MADE IT DIFFICULT TO MANAGE A 65 MPH SPEED LIMIT. *TR

03/30/2013
Components: ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 03/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK5B1******
Summary

THE CHECK STABILILINK / REDUCED ENGINE POWER LIGHT CAME ON AT START. AFTER SHUTTING THE VEHICLE DOWN AND RESTARTING THE LIGHT WENT OFF. I WAS TRAVELING ON THE HIGHWAY WHEN THE REDUCED ENGINE POWER LIGHT CAME ON. I PULLED OVER, RESTARTED THE CAR AND IT WAS FINE. AFTER STOPPING AND RESTARTING SEVERAL MORE TIMES, THE ENGINE LIGHT REMAINS ON AND THE CHECK. THE STABILIZING WARNING CONTINUES. THE CAR IS COMPLETELY UNRELIABLE AT THIS TIME. SINCE THIS OCCURRED OVER EASTER, THERE ARE NO MECHANICS AVAILABLE,LEAVING ME WITH NO CAR AND CANCELLED APPOINTMENTS AND LOST WAGES TO START THE WEEK. *TR

03/28/2013
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK4B1******
Summary

WE WERE ON THE TURNPIKE GOING ABOUT 60MPH WHEN THE ENGINE LIGHT CAME ON. THE SERVICE LIGHT FOR TRACTION CONTROL AND SERVICE STABILITRAK WARNINGS CAME UP ON THE DASH. IT ALSO SAID REDUCING POWER TO ENGINE. THE CAR SLOWED IN SPEED AND BEGAN SHAKING. SERVICE THROTTLE CAME UP ON DASH ALSO. WE HAD NO WHERE TO PULL OFF. THERE IS NOT MUCH OF A BURM ON THIS INTERSTATE AND BEFORE WE COULD GET TO A PULL OFF AREA THE CAR SHUT DOWN IN THE ROAD. WE HAD TO SET THERE FOR 10 MINUTES BEFORE THE CAR WOULD RESTART SO THAT WE COULD GET TO A SAFER PLACE. I HAD MY CHILDREN IN THE CAR IN THE MIDDLE OF THIS ROAD WITH TRACTOR TRAILERS SWERVING AROUND ME CONSTANTLY. ALL I COULD DO WAS PRAY NO ONE WOULD HIT US. WE EVEN CONTACTED 911 FOR ASSISTANCE. SINCE THIS DAY WE HAVE HAD THE SAME CONTINUOUS PROBLEMS. I WILL NOT TRAVEL ON THE INTERSTATES WITH THIS VEHICLE FOR FEAR OF THIS HAPPENING AGAIN. THERE DOESN'T SEEM LIKE THERE IS ANY ONE PARTICULAR THING THAT SETS THIS OFF. BUT SEEMS TO BE WORSENING. I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE TAKEN CARE OF BY GM. FROM THE CHEVY FORUMS ON THE IMPALA IT SEEMS THIS A PROBLEM WITH THEIR IMPALAS AND THEY SHOULD HAVE TO REPAIR THIS PROBLEM WITH NO COST TO THE CONSUMER BEFORE SOMEONE IS KILLED. *TR

03/13/2013
Components: ELECTRICAL SYSTEM,EQUIPMENT
Incident Date: 03/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK9B1******
Summary

I OWN A 2011 CHEVY IMPALA AND FOR THE PAST COUPLE MONTHS ON 6 DIFFERENT OCCASIONS AS I AM DRIVING DOWN THE FREEWAY MY ENGINE POWER IS REDUCED AND "SERVICE STABILITRAK" LIGHT APPEARS. AS I HAVE RESEARCHED AND HAVE FOUND THAT THIS IS A COMMON AND VERY UNSAFE PROBLEM AMONG GM VEHICLES. I HAVE ALSO FOUND THAT THERE IS NO CLEAR SOLUTION TO WHY THIS IS HAPPENING WITH MANY MECHANICS STUMPED AND REPLACING PARTS IN WHICH THE PROBLEM RECURS ONLY A SHORT TIME LATER. I HAVE ALSO FOUND REPLACING WHAT THE DIAGNOSIS OF CODE P2135 SAYS THE PROBLEM STILL MAY NOT BE SOLVED. AS ONE CAN IMAGINE THAT DRIVING DOWN THE FREEWAY WITH A SEMI,HEAVY TRAFFIC,ETC. AND LOSING ENGINE POWER MAY LEAD TO SIGNIFICANT NEGATIVE RESULTS. I HAVE NOT INSTALLED ANY PARTS OTHER THAN TIRES AFTER PURCHASING OF VEHICLE. *TR

03/09/2013
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 05/21/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK1B1******
Summary

MY WIFE WAS DRIVING ON THE HIGHWAY AND OUT OF THE BLUE THE STABILITY CONTROL AND REDUCE ENGINE POWER LIGHT CAME ON THE MESSAGE DISPLAY. THERE WERE NO WEATHER CONDITIONS AT THE TIME. THIS HAS HAPPENED 6 TIMES TOTAL. ONE TIME IT HAPPENED AS SHE WAS WARMING UP THE CAR. ALL OF A SUDDEN IT STARTED SHAKING AND SHE FELT AS IF IT WAS ABOUT TO TAKE OFF INTO SPACE. SHE TURNED IT OFF THREE TIMES - EVEN TRIED TO DRIVE IT AND MOVE TO ANOTHER PARKING PLACE AND TURNED IF OFF AGAIN BEFORE IT FINALLY STOPPED SHAKING. *TR

01/21/2013
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 12/26/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK7B1******
Summary

MY 2011 IMPALA IS READING "SERVICE THROTTLE. REDUCE ENGINE POWER" AND THEN PROCEEDS TO SHUT DOWN. EVEN AFTER REPLACING ACCELERATOR PEDAL POSITION SENSOR, VEHICLE IS STILL READING SAME ERRORS. THIS IS VERY DANGEROUS BECAUSE THERE IS NO LIMITATIONS TO WHEN THE VEHICLE SHUTS OFF. AFTER EXTENSIVE RESEARCH, A LOT OF PEOPLE ARE HAVING THE EXACT SAME ISSUE AND CHEVROLET HASN'T ATTEMPTED TO DO ANYTHING ABOUT IT. PLEASE HELP! *TR

01/03/2013
Components: ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 11/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EKXB1******
Summary

WHILE DRIVING ON CITY BELTWAY, I WAS CHANGING LANES AT 50 -55MPH WHEN MY CAR EXPERIENCE SHUDDER AND THE MESSAGES THAT CAME ON SCREEN WAS ENGINE REDUCING POWER, CHECK STABILITY CONTROL, CHECK TRACTION CONTROL LIGHTS FLASH AND WHAT APPEARED TO BE ROUGH IDLING. THE NEXT INCIDENT HAPPEN OFF AND ON FOR SEVERAL DAYS. THE LAST KNOWN WAS 1/3/2013 630AM AND 115PM I WOULD HAVE TO SSHUT DOWN AND RESTART UNTIL THE MESSAGE DISAPPEARS. THE THING THAT REALLY SHOOK ME UP WAS WHEN I WAS MERGING ONTO THE HIGHWAY IN THE MORNING AROUND 6:45AM THERE WAS A SEMI AND OTHER VEHICLES BEHIND ME SO I ATTEMPTED TO MERGE AT ABOUT 30-50 WHEN THE MESSAGES APPEARED AND THE SEMI WAS PRACTICALLY ON MY TAIL. MY HEART JUMPED OUT MY CHEST BUT I REMAINED CALMED AND LUCKILY THERE WAS A MEDIAN STRIP AHEAD. I ASK MYSELF SITUATION COULD HAVE GONE WRONG AND CAUSED A MAJOR ACCIDENT OR GOTTEN KILLED FROM BEING RAMMED FROM BEHIND ALL BECAUSE I COULD'NT ACCELERATE.I HAVE A SMALL VIDEO TO BACK THIS UP. I TOOK IT TO THE DEALER AND THEY SAID THAT THERE WAS NO RECALL NOTICE AND THAT THEY WOULD NEED TO GET THE CODE AND CHARGE ME 129.00 FOR DIAGNOSTIC. THIS IS CLEARLY A SAFETY ISSUE AND WHO KNOWS HOW MANY WAS KILLED BEHIND THIS. *TR

12/31/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 12/20/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE VEHICLE HESITATED. THE CONTACT APPLIED MORE PRESSURE TO THE ACCELERATOR PEDAL AND THE VEHICLE STALLED. THE TRACTION STABILIZER WARNING LIGHT BEGAN TO ILLUMINATE ONE WEEK LATER. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ACCELERATOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 53,000.

12/27/2012
Components: SEATS
Incident Date: 12/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK2B1******
Summary

THE TALL REAR SEAT HEADRESTS SEVERELY OBSCURE VISION TO THE REAR WHEN BACKING UP. THE MIDDLE REAR SEAT HEADREST IS THE WORST OFFENDER, AND COMPLETELY BLOCKS MY REAR VISION TO THE POINT WHERE I CANNOT TELL IF THERE IS A VEHICLE OR OTHER OBJECT BEHIND ME WHILE DRIVING DOWN THE ROAD OR BACKING UP. IT APPEARS THAT THE PROBLEM HAS BEEN RECOGNIZED BY GM AS I HAVE NOTICED THE 2012 IMPALA DOES NOT HAVE THIS CENTER REAR HEADREST! THIS IS AN ACCIDENT WAITING TO HAPPEN AND A RECALL NEEDS TO BE ISSUED FOR THESE OLDER MODEL IMPALAS SO THESE REAR SEAT HEADRESTS CAN BE REMOVED. I ALREADY SUBMITTED A COMPLAINT TO GM (REFERENCE #[XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/08/2012
Components: SEATS
Incident Date: 05/23/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE MIDDLE HEADREST IN THE REAR OF THE VEHICLE WOULD SIT TOO HIGH, BLOCKING THE CONTACT'S VIEW OF THE ROADWAY WHEN UTILIZING THE REARVIEW MIRROR. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 900. THE CURRENT MILEAGE WAS APPROXIMATELY 11,300. THE VIN WAS UNAVAILABLE.

10/17/2012
Components: POWER TRAIN,ENGINE
Incident Date: 09/17/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH ALL THE WARNING LIGHTS ILLUMINATED AND INDICATED THAT THE ENGINE WAS LOOSING POWER. THE CONTACT PULLED OVER AND WAITED A FEW MINUTES BEFORE RESTARTING THE VEHICLE. THE VEHICLE WAS LATER TAKEN TO A DEALER WHO DIAGNOSE THAT THE APP SENSOR AND MODULATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR BOTH COMPONENTS. APPROXIMATELY 1 MONTH LATER THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH AND THE VEHICLE STARTED TO SLOW DOWN WHILE HE WAS PRESSING ON THE ACCELERATOR PEDAL. AFTER PULLING OVER THE VEHICLE WAS UNABLE TO ACCELERATE BUT THE RPM'S WERE RISING. THE VEHICLE WAS TOWED TO THE DEALER DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 52,000. THE VIN WAS UNAVAILABLE.

10/15/2012
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK1B1******
Summary

I WAS DRIVING 60-70 MILES PER HOUR ON THE INTERSTATE AND THE ENGINE BEGAN TO LOSE POWER. AFTER A COUPLE OF MINUTES THE ENGINE GOT A SUDDEN BOOST OF POWER. I WAS TOLD IT IS THE SENSOR ON THE GAS PEDAL THAT IS EFFECTING THE ENGINE POWER AND IT IS NOT COVERED BY POWER 100,000 MILE WARRANTY. *TR

10/09/2012
Components: ENGINE
Incident Date: 02/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK6B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH THE STABILITY TRACK CONTROL LIGHT, THE ENGINE LIGHT, AND THE REDUCE POWER LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT NOTICED THE ENGINE POWER WAS REDUCED WHILE ACCELERATING. THE FAILURE OCCURRED WHILE DRIVING AT DIFFERENT SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS NOT AWARE OF THE DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,562. UPDATED11/14/12*LJ UPDATED 11/16/2012 *JS

10/03/2012
Components: VISIBILITY/WIPER
Incident Date: 02/02/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEAD REST IN THE VEHICLE WAS TOO LARGE AND THE SIDE VIEW MIRRORS WERE TOO SMALL. THE DEALER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3. THE VIN WAS UNAVAILABLE.

09/22/2012
Components: VEHICLE SPEED CONTROL,SEATS
Incident Date: 06/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK6B1******
Summary

AFTER I PURCHASED THIS VEHICLE THIS SUMMER I NOTICED THAT THE ENGINE WOULDN'T ACCELERATE WHEN PULLING OUT IN FRONT OF TRAFFIC PLUS I HAD TO REALLY PRESS HARD ON THE GAS PEDAL TO GET POWER ON SMALL INCLINES. TOOK IT TO A DEALERSHIP AND OF COURSE THEY COULDN'T FIND ANYTHING WRONG WITH IT. IT SEEMS THAT IF THE ENGINE LIGHT ISN'T ON THEY DON'T HAVE A CLUE. SO I TOOK THE MECHANIC FOR A LITTLE DRIVE AND HE STILL COULDN'T FEEL ANYTHING WRONG OR HEAR THE SLIGHT SQUEAK IN THE GAS PEDAL BUT FINALLY TOLD ME ABOUT THE SENSORS IN THE PEDAL AND THAT HE WOULD LUBE IT. AFTER HE LUBED THE ACCELERATOR THE VEHICLE RAN GREAT FOR AWHILE AND NOW IT IS STARTING AGAIN AND THE GAS PEDALS SQUEAK IS MORE NOTICEABLE WHEN DEPRESSING IT. THE THING IS MY FULL WARRANTY HAS NOW EXPIRED AND I DOUBT THAT CHEVY WOULD COVER ANY COSTS. ANOTHER THING IS THE HEADRESTS IN THE BACK SEAT ARE WAY TOO BIG. YOU PRACTICALLY HAVE TO DISLOCATE YOUR SHOULDER TO SEE OUT THE BACK WINDOW WHEN BACKING UP; THIS IS A REAL SAFETY ISSUE FOR VISION. THEY NEED TO HAVE A RECALL TO REPLACE THE WHOLE BENCH AND GET RID OF THESE HIGH HEADRESTS! *TR

09/20/2012
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 09/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK4B1******
Summary

I HAVE 42,000 ON MY 2011 CHEVY IMPALA AND THE SERVICE TRACTION CONTROL AND THEN REDUCE ENGINE POWER AS WELL AS THE CHECK ENGINE LIGHT CAME ONE. I HAVE READ IT IS THE THROTTLE BODY AND NOT COVERED UNDER THE EXTENDED WARRANTY, BUT NUMEROUS PEOPLE ARE HAVING THE SAME PROBLEM WITH THE SAME EXACT THING AND NO RECALL OR ANY KIND OF CARE IS COMING FROM GM.... AND THOSE OF US THAT ARE STILL PAYING FOR OUR CARS ARE GETTING THE SHORT END OF THE STICK... *TR

09/17/2012
Components: SEATS
Incident Date: 09/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK7B1******
Summary

CANNOT SEE OUT OF THE REAR VIEW MIRROR BECAUSE THE MIDDLE REAR SEAT HEADREST IS VERY TALL. THIS HEADREST IS NOT PRESENT ON THE 2012 IMPALA, SO THIS IS AN ISSUE. ALSO, TURNING AND TRYING TO LOOK OUT THE BACK WINDOW IS IMPOSSIBLE BECAUSE OF HIGH REAR SEAT HEADRESTS. *TR

09/13/2012
Components: TIRES
Incident Date: 06/04/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA EQUIPPED WITH GOODYEAR EAGLE LS-2 TIRES, SIZE: P225/55R17. THE CONTACT STATED THAT THE FRONT DRIVER SIDE TIRE HAD BLOWN FROM THE INSIDE WALL BUT THE OUTER WALL WAS STILL HOLING AIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OFFERED TO PAY FOR A PORTION OF THE TIRES. THE TIRES WERE REPLACED. THE FAILURE MILEAGE ON THE TIRES AND THE VEHICLE WAS 30,000. THE VIN WAS NOT AVAILABLE.

08/21/2012
Components: SEATS
Incident Date: 01/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK5B1******
Summary

WE, LIKE OTHERS, DIDN'T REALIZE HOW TALL THE THREE REAR HEADRESTS WERE WHEN WE PURCHASED OUR 2011 CHEVY IMPALA. THE CENTER HEADREST IS ESPECIALLY A PROBLEM; IT CREATES A BLINDSPOT AND TO ME IS AN ACCIDENT WAITING TO HAPPEN. GM REALLY NEEDS TO ADDRESS WE OWNERS WHO ARE STUCK WITH THIS; THEY OBVIOUSLY KNOW THERE'S A PROBLEM BECAUSE THEY REMOVED THAT CENTER HEADREST ON THE 2012 MODEL. IN THE MEANTIME, SO FAR, THEY'VE IGNORED THEIR BIG MESS UP AND DO NOTHING TO CORRECT THE PROBLEM WITH THE 2011 MODEL. IF WE'D KNOWN WHAT AN ISSUE THIS WAS GOING TO BE WE WOULD HAVE NEVER BOUGHT THIS CAR; IT'S BEAUTIFUL, BUT IT'S ALSO GOT A SERIOUS SAFETY ISSUE. GM EITHER NEEDS TO PROVIDE A SOLUTION, SUCH AS HAVING AN UPHOLSTERY SHOP REMOVE THE CENTER HEADREST OR REPLACE THE SEAT WITH THE NEW MODEL. DOES SOMEONE HAVE TO DIE BEFORE THEY'LL ACTUALLY CARE????????????? *TR

08/21/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 08/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK8B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT WAS DRIVING DOWN AN INCLINE APPROXIMATELY 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THEN SUDDENLY THE VEHICLE BEGAN TO DRIFT UP TO 65 MPH. THE VEHICLE CAME TO A STOP UPON ENGAGING THE BRAKES AND RESUMED AS NORMAL. THE AUTHORIZED DEALER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. THE VIN WAS UNAVAILABLE. ..UPDATED 09-26-12 *BF THE CONSUMER STATED THE CRUISE CONTROL FAILS WHEN GOING DOWN HILLS. UPDATED 10/01/2012 *JS

08/17/2012
Components: ENGINE
Incident Date: 04/10/2012
Crash: No
Fire: No
Summary

I HAVE A CHEVY IMPALA, 2011, AND A MONTH OR SO AFTER BUYING IT THE "SERVICE STABILITRAK" LIGHT CAME ON. BEFORE I COULD GET IT INTO A SHOP, IT WENT OFF. IT CAME ON AGAIN YESTERDAY AND MY ENGINE POWER ALL BUT SHUT DOWN, I WAS TRYING TO GET THROUGH AN INTERSECTION AND THOUGHT I WOULDN'T MAKE IT. AFTER RESEARCHING, I SEE THAT CHEVY HAS HAD NUMEROUS ISSUES WITH THIS. WHY ARE THEY NOT REPAIRING THE PROBLEM? THIS IS A HUGE SAFETY ISSUE FOR DRIVERS. *TR

08/02/2012
Components: SEATS
Incident Date: 01/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK6B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR CENTER HEADREST OBSTRUCTED THE REAR VIEW. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE HEADREST DESIGN COULD NOT BE ALTERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE 7,200. ..UPDATED 09/04/12 *BF UPDATED 09/12/2012 *JS

07/08/2012
Components: VISIBILITY
Incident Date: 07/08/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK4B1******
Summary

THE VISION OUT OF THE BACK WINDOW IS VERY POOR SINCE THERE ARE 3 HEAD RESTS IN THE BACK SEAT. THE CENTER ONE BLOCKS MUCH OF THE VISION. IT IS EASIER TO SEE A TRUCK OR AN SUV BEHIND YOU BUT HARD TO SEE ANOTHER CAR ESPECIALLY THE SMALLER TYPE. THE SIDE VIEW MIRRORS ARE MUCH SMALLER COMPARED TO THE 2003 I USE TO OWN. I WAS TOTALLY HAPPY WITH MY 2003 WHICH IS WHY I GOT A USED 2011. I HAVE ADDED ON THE SMALL STICK ON MIRRORS BUT THEY DO NOT HELP MUCH. WHY CAN GM MAKE SUCH A CHANGE? TO ME THIS IS A BIG SAFETY ISSUE. LOOKING ON THE INTERNET A LOT OF OTHER 2011 IMPALA OWNERS HAVE THE SAME ISSUES. GM SAVES MONEY WITH NO REGARD TO SAFETY. *TR

06/20/2012
Components: SEAT BELTS
Incident Date: 03/01/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT SEIZED AND THE PASSENGER COULD NOT MOVE AROUND FREELY IN THE SEAT WHEN THE SEAT BELT WAS BUCKLED. THE FAILURE OCCURRED ALMOST EVERY TIME THE FRONT PASSENGER SEAT BELT WAS OPERATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE SEAT BELT WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 11,000. THE VIN WAS UNAVAILABLE.

06/17/2012
Components: SEATS
Incident Date: 06/12/2012
Crash: No
Fire: No
Summary

MY HUSBAND IS 6' TALL AND WE GOT A 2011 CHEVY IMPALA THE BACK SEAT HAS 3 HEADREST AND THE MIDDLE HEADREST BLOCKS HIS VIEW USING THE REAR VIEW MIRROR HE DID NOT PAY ANY ATTENTION WHEN HE TEST DROVE IT AND WHEN I DROVE IT HOME I COULD NOT SEE THE CAR BEHIND ME SO I TOLD MY HUSBAND AND WHEN WE GOT HOME WITH THE CAR WE BOTH REALLY LIKE IT SO I CALLED THE DEALERSHIP AND ASK IF THE BACK SEAT COULD BE REPLACE AND THEY TOLD ME NO SO NOW WE ARE STUCK WITH A SAFETY DEFECT!!!! YOU NEED TO DRIVE ONE AROUND FOR AWHILE AND SEE WHAT I MEAN. *TR

06/01/2012
Components: SEATS
Incident Date: 02/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK0B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE PARKED, THE CONTACT NOTICED THAT THE THREE HEAD RESTS ON THE REAR SEATS WERE INTERFERING WITH THE REAR VIEW MIRROR VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN RECOMMENDED REPLACING THE REAR SEAT WITH A NEWLY DESIGNED ONE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

05/18/2012
Components: SEATS
Incident Date: 05/01/2012
Crash: No
Fire: No
Summary

2011 CHEVY IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE HEADREST AND NOT BEING ABLE TO SEE OUT OF THE REAR VIEW MIRROR *TGW

05/14/2012
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 05/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK4B1******
Summary

ON 5/11/12, THE "SERVICE STABILITRAK" LIGHT CAME ON; THEN A NOTICE THAT THE ENGINE POWER WAS REDUCED CAME ON. I CALLED THE DEALER FOR SERVICE AND HE SAID I COULD BRING IT IN ON 5/14. I ASKED IF IT WAS DANGEROUS TO DRIVE IN THE MEANTIME AND HE SAID NO. I WAS DRIVING ON 5/12 AND WAS STOPPED IN TRAFFIC WAITING TO TURN LEFT. I WENT TO TURN LEFT AND EXPERIENCED A GREATLY REDUCED RESPONSE FROM THE GAS PEDAL WHICH WAS FRIGHTENING. THE DEALER JUST CALLED ME ON 5/14 AND SAID THE PROBLEM WAS IN THE ACCELERATOR PEDAL AND HE IS REPLACING IT. I FOUND A NUMBER OF COMPLAINTS ONLINE OF THIS SAME ISSUE GOING BACK TO THE 2007 MODEL. I THINK THIS SHOULD PROMPT A SAFETY RECALL, SINCE A NON-RESPONSIVE ACCELERATOR PEDAL IS A SAFETY ISSUE. *JS

05/09/2012
Components: SEATS,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 04/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK9B1******
Summary

I BOUGHT A USED 2011 IMPALA AND DID NOTICE THE REAR SEAT HEAD RESTS WERE QUITE HIGH, BUT THOUGHT I WOULD GET USED TO IT. I HOWEVER AFTER THREE WEEKS HAVE NOT. IT IS A HINDRANCE HAVING TO SPEND EYE TIME ON THE REAR OF THE VEHICLE DUE TO THE SEAT HEAD RESTS BEING TOO HIGH. WHEN DRIVING IN 5 LANE TRAFFIC YOU NEED TO DEVOTE ALL OF YOUR ATTENTION TO ALL AROUND YOU, AND YOU ARE NOT ABLE TO DO THIS IN A 2011 IMPALA. I HAVE NOT CONTACTED THE DEALER BECAUSE IT APPEARS FROM OTHER POSTINGS THAT THE ONLY RESOLUTION AT THIS TIME IS TO BUY 2012 REAR SEATS FOR OVER $400. THESE SEATS ARE DEFINITELY A DANGEROUS ACCIDENT WAITING TO HAPPEN. *TR

05/02/2012
Components: STEERING
Incident Date: 10/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK2B1******
Summary

WHILE GOING TO WORK APPROX. 6 MONTHS AGO A DEER CROSSED THE ROAD IN FRONT OF ME. I ATTEMPTED TO STEER AWAY FROM THE DEER ONLY TO NOTICE THAT THE STEERING WHEEL FELT AS IF IT HAD NO POWER STEERING. I WAS LUCKY THAT THE DEER CHANGED ITS COURSE OR I WOULD OF RAN INTO IT HEAD ON DUE TO THE STEERING BEING SO HARD. THE 2012 IMPALA HAS THE SAME ISSUE? GM IS NOT ADDRESSING THIS ISSUE. I HAVE A PI DOCUMENT FROM GM WHICH IS NOT AVAILABLE TO THE GENERAL PUBLIC. IT CONFIRMS THIS STEERING ISSUE WITH THE 2011 CHEVY IMPALA (ALL MODELS). THIS PI STATES TO THE MECHANICS TO TAKE CONSUMERS FOR A RIDE IN A PARKING LOT AND PERFORM PARKING LOT MANEUVERS AT SLOW SPEEDS.THEN TELL THE CONSUMER IT IS A NORMAL CONDITION IF THE STEERING ISSUE IS DUPLICATED. MY ATTORNEY STILL HAS POSSESSION OF MY INDEPENDENT TECHNICAL EXPERT REPORT WHICH STATES THAT THE STEERING IS EXTREMELY HARD AT LOW SPEEDS. MY CASE WAS LOST IN ARBITRATION AND THE DECISION WAS MADE IN A FEW HOURS. I DO HAVE THE DOCUMENT NO. [XXX]. DOCUMENT ID [XXX]. I WANT ALL CONSUMERS TO KNOW WHAT TO EXPECT IF THEY PURCHASE A 2011 IMPALA AND HAVE THIS PROBLEM. I DID NOTE THAT THE NHTSA HAS THIS STEERING ISSUE DOCUMENTED. HOWEVER GM STATES THAT THIS IS NOT THEIR BULLETIN AND NONE EXIST FOR THIS ISSUE. I WAS GIVEN THIS PI BY MISTAKE. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

05/02/2012
Components: SEATS
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK2B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR HEADRESTS WERE OBSTRUCTING THE FIELD OF VISION THROUGH THE REAR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO PROVIDE ASSISTANCE BECAUSE THE DESIGN OF THE VEHICLE COULD NOT BE MODIFIED. THE MANUFACTURER WAS MADE AWARE OF FAILURE AND FILED A COMPLAINT. THE MANUFACTURER ALSO STATED THAT THEY WOULD BE GETTING IN TOUCH WITH THE CONTACT AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 7,300.

05/01/2012
Components: SEATS
Incident Date: 05/01/2012
Crash: No
Fire: No
Summary

2011 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO ISSUES WITH VEHICLE HEAD REST *TGW THE CONSUMER STATED THE REAR HEAD REST WERE TOO HIGH AND IT WAS DIFFICULT TO SEE, WHICH MADE BACKING UP DIFFICULT. *JB

04/27/2012
Components: SEATS
Incident Date: 08/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK1B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT NOTICED THAT THE REAR MIDDLE SEAT HEADREST WAS IMPAIRING HIS DRIVING VIEW. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THE HEAD-REST COULD NOT BE REMOVED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 9,000.

04/27/2012
Components: SEATS
Incident Date: 08/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK4B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE HEAD REST BLOCKED THE CONTACT'S VIEW OF THE ROADWAY. IN ADDITION, THE DRIVER'S SIDE HEAD REST WAS LEANING ENTIRELY TOO FAR FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 12,000.

04/25/2012
Components: VISIBILITY,SEATS
Incident Date: 02/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK1B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE HEAD REST ON THE REAR MIDDLE SEAT BLOCKED HIS VIEW. THE MANUFACTURER WAS MADE AWARE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30 AND THE CURRENT MILEAGE WAS 18,000. UPDATED 06/05/12 *BF UPDATED 06/07/12 *JS

04/25/2012
Components: VEHICLE SPEED CONTROL,SEATS
Incident Date: 11/30/2010
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK0B1******
Summary

MY FIRST ISSUE WAS WITH THE CENTER HEAD RESTRAINT IN THE BACK WHICH TOTALLY BLOCKS VISION USING THE REAR VIEW MIRROR. I ASKED THE DEALER TO REMOVE IT AND I WAS TOLD THEY COULD NOT. BACKING UP IS IMPOSSIBLE EXCEPT WITH THE SIDE MIRRORS AND TRAFFIC IMMEDIATELY BEHIND IS BLOCKED WHEN DRIVING. THIS IS A SERIOUS SAFETY HAZARD. THERE HAVE BEEN MANY COMPLAINTS BUT GM REFUSES TO ISSUE A RECALL TO ADJUST THESE HEADRESTS. ALSO, I LIVE IN THE TN MOUNTAINS AND THE CRUISE CONTROL COMPLETELY DISENGAGES WHEN GOING DOWNHILL. THE DEALERSHIP TOLD ME "THIS WAS NORMAL AND ALL NEW CARS DID THIS TO SAVE GAS"! I'M NOT THAT MUCH OF AN IDIOT! CRUISE CONTROL IS SET TO MAINTAIN SPEED.... PERIOD! PLEASE.... CAN YOU HELP? *TR

04/02/2012
Components: SEATS
Incident Date: 03/30/2012
Crash: No
Fire: No
Summary

REAR SEAT HEADRESTS IMPAIR VISIBILITY THROUGH REAR WINDOW. THE CENTER HEADREST IS THE WORST OFFENDER AS IT BLOCKS MOTORCYCLES AND EVEN SMALLER CARS FROM YOUR VIEW. OVER 50% OF THE VIEW THROUGH THE REAR WINDOW IS BLOCKED. ONE MUST USE EXTRA CAUTION WHEN TRYING TO NAVIGATE ON THE ROADS AND IT ACTUALLY CAUSES A DANGEROUS SITUATION WHEN BACKING INTO OR OUT OF PARKING SPACES. A PERSON WALKING BEHIND THE CAR CAN EASILY BE MISSED BY THE DRIVER. *TR

03/29/2012
Components: SEATS
Incident Date: 03/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK7B1******
Summary

2011 CHEVROLET IMPALA. CONSUMER STATES ISSUES WITH REAR SEAT HEAD RESTS BEING TOO HIGH. *TGW THE CONSUMER STATED THE REAR SEATS HAS THREE LARGE HEAD RESTS, WHICH MAKES IT IMPOSSIBLE TO SEE OUT OF THE REAR WINDOW. *JB

03/19/2012
Components: SEATS
Incident Date: 03/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK1B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA . THE CONTACT STATED THAT THE HEIGHT OF THE HEADREST WAS BLOCKING THE VISIBILITY OF THE ROADWAY WHEN THE CONTACT HAD TO LOOK THROUGH THE REAR WINDOW. THE DEALER WAS CONTACTED AND THEY STATED THAT THE DESIGN OF THE VEHICLE COULD NOT BE ALTERED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 32,000.

03/11/2012
Components: SEATS
Incident Date: 03/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK7B1******
Summary

HEADRESTS ON THE BACK SEAT BLOCKS APPROXIMATELY 50% OF REAR VISION. *TR *JS

03/07/2012
Components: SEATS
Incident Date: 12/31/2010
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK9B1******
Summary

REAR HEADRESTS ARE SO LARGE THEY BLOCK MY VIEW AND I AM AFRAID TO DRIVE THE CAR. I CALLED GM AND THEY TOLD ME TO CALL THE DEALERSHIP. THE DEALERSHIP SAID THEY CANNOT DO ANYTHING TO CORRECT IT BUT I COULD TRADE IN FOR A 2012... I THINK THIS IS CRAZY! I AM NOT THE ONLY PERSON TO EXPRESS CONCERN ABOUT THIS HAZARD. HOW MANY COMPLAINTS WILL IT TAKE TO MAKE THE MANUFACTURER REPLACE THE SEAT BACK WITH THE 2012 VERSION???? *TR

03/06/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK2B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE BRAKE PEDAL WAS TOO NARROW AND WHEN DEPRESSED, THE CONTACT'S FOOT WOULD SLIP OFF THE BRAKE PEDAL. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 190 AND THE CURRENT MILEAGE WAS 6, 8000.

03/05/2012
Components: VISIBILITY
Incident Date: 09/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK1B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR SEAT HEADREST SAT ENTIRELY TOO HIGH, OBSTRUCTING THE DRIVER'S VIEW OF THE REAR WINDOW. THE CONTACT STATED THAT THE HEAD REST WAS BLOCKING THE ENTIRE MIDDLE OF THE WINDOW. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 5,000.

02/06/2012
Components: AIR BAGS,SEATS
Incident Date: 01/31/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK1B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT NOTICED THAT THE REAR SEAT MIDDLE HEAD REST OBSTRUCTED HER VIEW OF THE ROADWAY WHEN LOOKING THROUGH THE REAR VIEW MIRROR. THE HEAD REST COULD NOT BE REMOVED. THE CONTACT ALSO NOTICED THAT THE FRONT PASSENGER SIDE AIR BAG WAS NOT PUSHED FLAT DOWN INTO THE COMPARTMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,855.

01/30/2012
Components: SEATS
Incident Date: 01/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EKXB1******
Summary

THE REAR HEADRESTS IN THE IMPALA ARE TERRIBLE. IT IS A SAFETY CONCERN/ISSUE. THEY OBSTRUCT, OBSCURE, OR IMPAIR THE DRIVER'S CLEAR VIEW. THIS IS AN ACCIDENT WAITING TO HAPPEN. THERE SHOULD BE A RECALL ON THIS. THIS IS A MAJOR FLAW. ANOTHER THING IS THE SIDE MIRRORS, WHY ARE THEY SOOOO TINY? SIDE MIRROR ARE SUPPOSED TO PROVIDE MAXIMUM VISIBILTY. THE DRIVER OF ANY MOTOR VEHICLE SHOULD HAVE A CLEAR VIEW OF THE ROADWAY & OBJECTS SURROUNDING THE VEHICLE FROM ANY ANGLE!!!! AUTOMAKERS, KEEP THIS IN MIND WHEN DESIGNING A VEHICLE. SAFETY FIRST!!!! DO NOT SACRIFICE SAFETY FOR STYLE!!!!!! *TT

01/12/2012
Components: VISIBILITY,SEATS
Incident Date: 08/18/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK0B1******
Summary

THE REAR VISIBILITY BOTH USING THE MIRROR AND TURNING YOUR HEAD IS COMPROMISED BY THE MIDDLE HEADREST LOCATED ON THE BACK SEAT. IT SHOULD HAVE BEEN DESIGNED TO BE REMOVED BUT IS MADE INTO THE REAR SEAT. I BELIEVE IT IS AN ACCIDENT WAITING TO HAPPEN. THE OTHER TWO HEADRESTS ALSO MAKE IT HARD TO SEE. I REALLY BELIEVE IT WAS AN ALL AROUND BAD IDEA BY GMC. I ALSO GET A FILM ON MY WINDSHIELD LIKE I'VE BEEN SMOKING BUT NOBODY IN MY FAMILY SMOKES. I SUGGESTED TO THE DEALERSHIP THAT IT MAY BE THE HEATER CORE BUT THEY ASSURED ME IT COULDN'T BE THE HEATER CORE. THEY TOLD ME TO KEEP WASHING THE WINDSHIELD AND IT WOULD EVENTUALLY GO AWAY. *TR

12/31/2011
Components: VISIBILITY,SEATS
Incident Date: 01/28/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK4B1******
Summary

MY COMPLAINT WITH THIS VEHICLE IS VISIBILITY CAUSED BY THE REAR HEADRESTS WHEN USING THE REAR VIEW MIRROR. GM BUILT THE BACK SEAT WITH 3 LARGE HEADRESTS "WHICH CANNOT BE REMOVED" THAT BLOCKS ALMOST THE ENTIRE REAR WINDOW. WHEN DRIVING THE CAR, THE MOST I CAN SEE IN THE REAR VIEW MIRROR IS THE TOPS OF THE CAR(S) BEHIND ME, SOMETIMES NOT THAT MUCH. WHEN BACKING UP, YOU HAVE TO LOOK AROUND ALL THREE BACK HEADRESTS IN ORDER NOT TO HIT SOMEONE OR SOMETHING. THESE BACK SEAT HEADRESTS CAN BE REPLACED BY BUYING THE 2012 IMPALA HEADREST COMPONENTS FROM GM WHICH COST AT LEAST $400.00 JUST FOR THE 3 PARTS NEEDED. I FEEL LIKE GM SHOULD BE REQUIRED TO REPLACE THE BACK SEAT HEADRESTS DUE TO THE HAZARD POSED BY THE HEADRESTS. *KB

12/22/2011
Components: VISIBILITY
Incident Date: 11/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK7B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE THREE REAR HEADREST WERE ELEVATED TOO HIGH AND THE CONTACT WAS UNABLE TO SEE OUT OF THE REAR WINDOW. THE CONTACT STATED THAT THE HEAD RESTS SHOULD BE LOWERED OR THE VEHICLE SHOULD HAVE COME EQUIPPED WITH A BACK-UP CAMERA. THE FAILURE MILEAGE WAS 21,000 AND THE CURRENT MILEAGE WAS 22,000.

12/21/2011
Components: SEATS
Incident Date: 11/27/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EKXB1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR SEAT HEADRESTS WERE SITTING TOO HIGH, OBSCURING HER VISION OF THE ROADWAY WHEN ATTEMPTING TO CHANGE LANES OR REVERSE. THE CONTACT WAS UNABLE TO SEE ANYTHING BEHIND THE VEHICLE DUE TO THE OBSTRUCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE HEAD RESTS WERE DESIGNED IN A SPECIFIC MANNER AND COULD NOT BE REDESIGNED. THE MANUFACTURER WAS CONTACTED BUT THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,500. UPDATED 04/10/12*LJ UPDATED 04/11/12

12/05/2011
Components: SEATS
Incident Date: 11/14/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1WB5EK3B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE REVERSING FROM A RESIDENTIAL DRIVEWAY, HE CRASHED INTO A PARKED CAR. THE CONTACT STATED THAT HIS VIEW OF THE VEHICLE WAS OBSTRUCTED BY THE REAR MIDDLE SEAT HEADREST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE HEAD REST COULD NOT BE REPLACED, REMOVED OR ADJUSTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 3,100.

11/13/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/11/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WF5EK6B1******
Summary

DRIVING DOWNHILL A TRUCK PULLING A TRAILER BRAKE SUDDENLY IN FRONT OF ME CAUSING ME TO HAVE TO BRAKE HARD. THE BRAKE PEDAL SHUDDERED AND FELT LIKE I NEEDED TO TAKE MY FOOT OFF THE BRAKE BUT I COULDN'T! ADDITIONALLY THE STEERING WHEEL SHUDDERED HORRIBLY SIDE TO SIDE. BRAKING ON THE REMAINDER OF THE HILL AND FOR A WHILE AFTER HAD THE SAME CHATTERING, SHAKING, SHUDDERING, AND SORT OF BRAKE GRINDING FEELING MAKING ME FEEL LIKE I COULD NOT RELY ON THE BRAKES AND MAYBE THE STEERING WAS HAVING PROBLEMS TOO. SCARED ME AND FELT TERRIBLY UNSAFE!!!! THIS HAPPENED ONCE BEFORE ABOUT A YEAR AGO WITH THIS CAR IN A SIMILAR DOWNHILL SUDDEN BRAKING SITUATION. I DRIVE TO AVOID HAVING TO BRAKE SUDDENLY BUT SOMETIMES IT IS UNAVOIDABLE AND I DON'T WANT TO DRIVE THIS CAR ANYMORE BECAUSE IT FEELS TOO UNSAFE. *TR

11/07/2011
Components: SEATS
Incident Date: 06/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK7B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR MIDDLE HEAD REST PREVENTED THE DRIVER FROM HAVING A CLEAR LINE OF VISION WHEN DRIVING IN REVERSE. THE CONTACT STATED THAT THE MANUFACTURER WAS CONTACTED BUT DENIED ANY ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 7,000.

11/07/2011
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK6B1******
Summary

WHEN I LEFT MY HOUSE TO RUN TO THE STORE THE GAS GAUGE WAS READING HALF A TANK. THE STORE I RAN TO WAS 6 MILES UP THE ROAD, WHEN I STARTED THE CAR AND WAS COMING HOME I NOTICED THE GAS GAUGE WAS BELOW A QUARTER OF A TANK. BY THE TIME I GOT BACK HOME (6 MILES AWAY) THE GAUGE WAS READING BETWEEN HALF AND A QUARTER TANK. I ALSO HAD A 2007 SILVERADO THAT DID THE SAME THING, NOT SURE BUT MAYBE CHEVROLET NEEDS TO SEED A RECALL OUT FOR THE FUEL GAUGE SENDING UNITS. I HAVE TALKED TO OTHER CHEVY OWNERS THAT HAVE HAD THE SAME ISSUE. *TR

11/07/2011
Components: SEATS
Incident Date: 11/01/2011
Crash: No
Fire: No
Summary

THE MIDDLE HEADREST ON THE REAR SEAT IS TOO HIGH AND SIGNIFICANTLY OBSTRUCTS THE VIEW FROM THE REAR VIEW MIRROR. *TR

11/02/2011
Components: ENGINE AND ENGINE COOLING,VISIBILITY
Incident Date: 09/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK1B1******
Summary

MY IMPALA WILL NOT HEAT IN IDLE POSITION,NO EARLY MORN DEFROSTS FOR ME! TOOK TO DEALER ( 10/18/11) HE FOUND A LEAK, REPLACED A HOSE. IT WAS GOOD FOR A WHILE, NOW DOING AGAIN, (10/28/11), GOING BACK IN SHOP ON 11/3/11. ALSO CAR WILL NOT HEAT WHEN REMOTE STARTER IS USED,COMES UP TO TEMP EVERYTIME JUST DOESN'T BLOW HOT AIR, THIS HAS BEEN REPORTED TO THEM, THEY TELL ME THAT'S "NORMAL", WHAT??, IM SORRY, BUT ISN'T THE PURPOSE OF REMOTE STARTERS, FOR REGULATING CABIN TEMPERATURE? I WILL SEE HOW THESE TWO ISSUES ARE HANDLED ON THURS, I HAVE THIS FUNNY FEELING I WILL BE BACK HERE ON THIS SITE FOR THE SAME ISSUES. *TR

10/31/2011
Components: POWER TRAIN
Incident Date: 04/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK5B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE VEHICLE WOULD SURGE AFTER IT SHIFTED INTO GEAR . THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 1,185.

10/28/2011
Components: VISIBILITY,SEATS
Incident Date: 03/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK6B1******
Summary

THE HEADREST IN THE MIDDLE OF THE BACK SEAT MAKES IT IMPOSSIBLE TO HAVE A CLEAR VIEW OUT THE REAR WINDOW. *TR

10/21/2011
Components: VISIBILITY,SEATS
Incident Date: 01/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK6B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE HEAD REST LOCATED IN THE MIDDLE OF THE REAR SEAT WAS BLOCKING THE DRIVERS VIEW WHEN SHE USED THE REAR VIEW MIRROR. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRING THE VEHICLE. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 0 AND THE CURRENT MILEAGE WAS 10,000. UPDATED 11/25/11 *BF UPDATED 11/30/11

10/03/2011
Components: SEATS
Incident Date: 10/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EKXB1******
Summary

THE 3 REAR SEAT HEADRESTS MAKE IT ALL BUT IMPOSSIBLE TO SAFELY BACK THE CAR UP PLUS THEY OBSCURE THE VIEW OF FOLLOWING VEHICLES. THIS IS A SIGNIFICANT PROBLEM AS I JUST PURCHASED THE CAR,AND TOOK DELIVERY BEFORE REALIZING HOW MAJOR THIS VISIBILITY ISSUE IS. THE HEADRESTS CANNOT BE REMOVED OR ADJUSTED. THERE NEEDS TO BE A RECALL AS SOON AS POSSIBLE. THIS IS NOT AN ABSTRUSE OR DIFFICULT PROBLEM TO RECOGNIZE, NOR IS IT ONE MAN'S OPINION. ANY TIME THERE IS 70%+ VIEW OBSTRUCTION IT MAKES PERFECT SENSE TO REMEDY THE PROBLEM. GM SHOULD CERTAINLY RECOGNIZE THIS MOST OBVIOUS MISTAKE WHICH NEVER SHOULD HAVE HAPPENED TO BEGIN WITH. *TR

09/28/2011
Components: SEATS
Incident Date: 09/22/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK3B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE DRIVER WAS FOUR FEET ELEVEN AND THE REAR MIDDLE SEAT HEAD REST OBSTRUCTED THE DRIVERS VIEW AND COULD POTENTIALLY CAUSE A CRASH. THE DEALER STATED THE MANUFACTURER WAS AWARE OF THE DEFECT AND THEY WAS IN CONTACT WITH THE MANUFACTURER CONCERNING THE DEFECT. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 105. RVK UPDATED10/27/11 *BF UPDATED 3/30/12 *CN

09/22/2011
Components: SEATS,BACK OVER PREVENTION
Incident Date: 09/21/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK7B1******
Summary

THIS CAR IS A ACCIDENT WAITING TO HAPPEN, WHOEVER THOUGHT OF PUTTING A STATIONARY MIDDLE HEADREST ON THIS CARS BACKSEAT WAS EITHER 7 FEET TALL, OR HAS NEVER BACKED OUT OF A PARKING SPACE IN IT! MY 5'2" WIFE HAD A FIT AFTER DRIVING IT TODAY. I BOUGHT IT 9/14/11 WITHOUT HER. ANYHOW, FOR GM TO LET THIS CAR ON THE ROAD WITHOUT A BACKUP CAMERA OR BEING NOT ABLE TO REMOVE THAT HEADREST IS JUST IRRESPONSIBLE. DRIVE ONE AND YOU WILL SEE EXACTLY WHAT I MEAN. *TR

09/13/2011
Components: VISIBILITY,SEATS
Incident Date: 01/27/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK1B1******
Summary

HUGE REAR HEADRESTS (3 OF THEM) BLOCK NEARLY 70% OF REAR VISIBILITY AND MAKE IT IMPOSSIBLE TO SEE VEHICLES DIRECTLY BEHIND OR APPROACHING FROM BEHIND. EVEN STOPPED AT A TRAFFIC LIGHT, THE MIDDLE HEADREST BLOCKS THE VIEW OF ANY VEHICLE BEHIND. CHANGING LANES IS INCREDIBLY DIFFICULT AND DANGEROUS, AT BEST, BECAUSE DRIVER CAN'T SEE WHAT'S DIRECTLY BEHIND. TRIED SEAT ADJUSTMENTS, OUTSIDE MIRROR ADJUSTMENTS, REAR VIEW MIRROR ADJUSTMENTS, AND NOTHING WORKS TO IMPROVE THE REAR VIEW. THIS IS AN INCREDIBLY DANGEROUS SITUATION, WHICH HAS APPARENTLY BEEN ADDRESSED IN THE IMPALA FOR 2012; WHY HAS CHEVROLET NOT CONTACTED DRIVERS FOR A SAFETY FIX OR RECALLED? I HAVE CONTACTED MY DEALER AND AM STILL WAITING FOR A RESPONSE. IN THE MEANTIME, WE ARE HOPING NO ACCIDENTS OCCUR AS A RESULT OF THIS POOR VISIBILITY ISSUE. IT SEEMS TO ME THAT CHEVY WOULD BE CONCERNED ABOUT LIABILITY, IF NOTHING ELSE. DOES ANYONE KNOW IF THERE ARE FIXES FOR THIS, SHORT OF SAWING OFF THE MIDDLE HEAD REST? THEY CAN'T BE ADJUSTED OR EVEN FOLDED DOWN WITH THE SEAT SINCE THEY'RE BUILT INTO THE REAR WINDOW SHELF AND NOT THE SEATS. (WHO THE HECK CAME UP WITH THIS ONE?) I'M HOPING YOU CAN HELP BEFORE SOMEBODY GETS INJURED OR WORSE. THERE ARE MANY COMPLAINTS OUT THERE ABOUT THIS ISSUE, INCLUDING THOSE ON YOUR SITE. PLEASE HELP! THANKS. *TR

09/04/2011
Components: SEATS
Incident Date: 07/27/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK9B1******
Summary

REAR SEAT CENTER HEADREST BLOCKS VIEW OF TRAFFIC AND PEDESTRIANS. VERY UNSAFE AND SOMEONE WILL BE SERIOULY INJURED. GM ENGINEERS FOR SEATS AND NOT DOING THEIR JOB. *TR

09/02/2011
Components: SEATS
Incident Date: 01/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EKXB1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT HE WAS UNABLE TO SEE OUT THE REAR VIEW WINDOW WHEN REVERSING OR DRIVING FORWARD DUE TO THE MIDDLE HEADREST BLOCKING THE VIEW OF THE WINDOW. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THERE WAS A DESIGN FLAW AND TO CONTACT THE MANUFACTURER. THEY OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 3,500. UPDATED 9/27/11 *CN UPDATED 10/07/11

08/31/2011
Components: SEATS
Incident Date: 06/29/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK5B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE STOPPED, HE NOTICED THAT HIS VISION THROUGH THE REAR WAS OBSTRUCTED BY THE VERY LARGE SIZE OF THE REAR HEADRESTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE CONTACT WAS INFORMED THAT HE COULD REMOVE THE HEADRESTS AT HIS OWN DISCRETION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 5.

08/29/2011
Components: SEATS
Incident Date: 02/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1G1ZT52855F******
Summary

THE REAR CENTER HEAD REST NEEDS TO BE REMOVED CAN'T SEE TO BACK UP THEY ALL ARE VERY LARGE BUT THE MIDDLE BLOCKS YOUR VIEW TOTALLY SOMEONE WILL GET HURT DUE TO THIS ISSUE IF ITS NOT TAKEN CARE MAYBE THEY CAN'T REMOVE THE HEADREST ITSELF BUT THEY CAN REPLACE THE WHOLE SEAT. I THOUGHT SEATS IN THE BACK WERE SUPPOSE TO FOLD DOWN ALLOWING ACCESS TO THE TRUNK THIS AUTO DOESN'T DO THAT THERE AREN'T EVEN CUPHOLDERS IN THE BACK SEAT THIS WAS DEFINITELY NOT A GOOD DESIGN FOR GM. *TR

08/26/2011
Components: AIR BAGS
Incident Date: 08/10/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1WA5EK2B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER WAS INVOLVED IN A CRASH IN WHICH THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURY TO THE CHEST AND BACK. THE DRIVER AND PASSENGER OF THE OPPOSING VEHICLE SUSTAINED INJURIES TO THE HANDS AND CHEST. THE POLICE DEPARTMENT ARRIVED TO ASSIST AND A POLICE REPORT WAS FILED. THE CONTACT STATES THAT THE FRONT END OF THE VEHICLE WAS DAMAGED AND REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 97,000. UPDATED 9/19/11 *CN

08/24/2011
Components: VISIBILITY,SEATS,EQUIPMENT
Incident Date: 07/27/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK2B1******
Summary

PURCHASED 2011 IMPALA LT/4 DOOR SEDAN 3 WEEKS AGO. REAR CENTER HEADREST COMPLETELY BLOCKS THE VIEW OF VEHICLE TRAVELING BEHIND, WHICH PREVENTS YOU FROM SEEING THE CAR IN THE REAR VIEW MIRROR. THIS IS A DANGEROUS SITUATION. THIS ALSO POSES A HAZARD WHEN BACKING UP, DUE TO 90% SIGHT BLOCKAGE. A RECALL NEEDS TO BE ISSUED BY GM TO REMOVE THE CENTER REAR HEADREST FROM THIS VEHICLE. THE 2012 MODEL OF THIS VEHICLE DOES NOT HAVE A CENTER HEADREST. IT ONLY HAS HEADRESTS ON THE LEFT AND RIGHT, WHICH PROVES THIS IS AN ISSUE THEY HAVE CORRECTED FOR THE NEWER MODEL. SOMETHING NEEDS TO BE DONE TO FIX THIS PROBLEM IN THE 2011. I DO NOT FEEL SAFE DRIVING THIS VEHICLE BECAUSE OF THE LACK OF VISIBILITY. *TR

08/23/2011
Components: STEERING
Incident Date: 08/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK6B1******
Summary

WHILE DRIVING ON THRUWAY MY 2011 CHEVY IMPALA LOST POWER STEERING WENT DUE TO A BELT BROKE WITHIN THE ENGINE COMPARTMENT. NEARLY LOST CONTROL OF CAR. AFTER GETTING OFF THE THRUWAY,WE NOTICED THAT A PULLEY HAD COME APART. WHICH CAUSED THE BELT TO DISINTEGRATE. *TR

08/20/2011
Components: SEATS
Incident Date: 08/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK8B1******
Summary

2011 CHEVY IMPALA LT. REAR HEAD REST REDUCES VISIBILITY. DIFFICULT TO SEE VEHICLES WHEN DRIVING AND BACKING. *TR

08/12/2011
Components: SEATS
Incident Date: 08/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK5B1******
Summary

2011 CHEVROLET IMPALA. CONSUMER STATES PROBLEM WITH VEHICLE HEAD RESTS *TGW THE CONSUMER STATED THE REAR HEAD RESTS ARE THREE INCHES TO HIGH AND TOO WIDE. THE THREE HEAD RESTS BLOCK ALMOST 40% OF THE VIEW LOOKING IN THE REAR VIEW MIRROR AND OUT THE BACK WINDOW. THE PROBLEM IS THEY CANNOT BE FOLDED DOWN OR REMOVED. *JB UPDATED 10/20/11.*JB

08/11/2011
Components: SEATS
Incident Date: 04/27/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK9B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR HEADRESTS WERE POSITIONED TOO HIGH AND OBSTRUCTED VISION WHILE REVERSING. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 13,000.

07/19/2011
Components: SEATS
Incident Date: 03/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK3B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE COULD NOT SEE OUT OF THE REAR VIEW MIRROR WHILE DRIVING AT ANY SPEED BECAUSE THE HEAD RESTS ON THE REAR SEATS WERE OBSTRUCTING HER VISION. THE HEAD RESTS COULD NOT BE ADJUSTED OR REMOVED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE HEAD RESTS WERE DESIGNED FOR SAFETY PURPOSES AND COULD NOT BE ALTERED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 2,500.

07/18/2011
Components: STRUCTURE
Incident Date: 06/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EKXB1******
Summary

5 DAYS AFTER PURCHASING THE IMPALA I SLICED MY LEG QUITE SEVERELY (2"X3" AND 1/2" DEEP) SIMPLY BY CLOSING THE DOOR. THE BOTTOM CORNER OF BOTH THE DRIVER AND PASSENGER DOOR COME TO A VERY SHARP POINT. BECAUSE OF MY AGE AND SIZE I NEED STAND FAIRLY CLOSE TO THE DOOR TO CLOSE IT. THIS VEHICLE IS VERY DANGEROUS, ESPECIALLY FOR CHILDREN AND ELDERLY, ACTUALLY ANYONE WHO MAY BE A LITTLE WEAKER THAN AVERAGE. I TRIED TO RETURN OR EXCHANGE VEHICLE BUT DEALERSHIP WANTED ME TO TAKE A $4315 LOSS. I WOULD STAY AWAY FROM THIS VEHICLE AND DEALERSHIP

07/18/2011
Components: VISIBILITY,SEATS
Incident Date: 07/18/2011
Crash: No
Fire: No
Summary

BOUGHT 2011 IMPALA, REAR SEAT HEAD RESTS OBSTRUCTING VIEW ON REAR VIEW MIRROR. VERY HAZARDOUS, WILL PROBABLY CAUSE MANY ACCIDENTS AND POSSIBLY DEATHS. LOT OF PERSONS COMPLAINING TO DEALER AND GM AND THEY SAY NOTHING CAN BE DONE ABOUT THIS. THEY HAVE BEEN NOTIFIED AND THEIR REFUSAL TO DO ANYTHING ABOUT IT NEEDS TO BE LOOKED AT. *KB

07/07/2011
Components: SEATS
Incident Date: 07/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK9B1******
Summary

TL* THE CONTACT RENTED A 2011 CHEVROLET IMPALA LT. THE CONTACT STATED THE REAR SEATS HEAD REST WERE VERY WIDE AND OBSTRUCTED THE REAR AND SIDE VIEW. THE FAILURE AND THE CURRENT MILES WERE 14,000.

06/08/2011
Components: SEATS
Incident Date: 05/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK7B1******
Summary

REAR SEAT HEADRESTS (3) ARE EXTREMELY HIGH MAKING IT DIFFICULT FOR DRIVER TO SEE VEHICLES IN REAR. DIFFICULTY IN BACKING CAR, AS WELL AS CHANGING LANES. HEADRESTS ARE SEWN INTO REAR SEAT; NON-ADJUSTABLE. HAD TO HAVE MIDDLE HEADREST REMOVED PERMANENTLY. *TR

06/08/2011
Components: SEATS
Incident Date: 06/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EKXB1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE REAR SEAT HEADREST WAS OBSTRUCTING THE DRIVER'S VIEW OF THE REAR WINDOW. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 2,000. UPDATED 07/08/11 *BF UPDATED 07/18/11

06/02/2011
Components: SEATS
Incident Date: 01/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK6B1******
Summary

TL*THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE REAR SEAT HEAD RESTS WERE POSITIONED TOO HIGH, OBSTRUCTING HIS VISION. THE CONTACT ALSO STATED THE HEAD RESTS WERE INSTALLED IN A MANNER IN WHICH THEY WERE NOT ADJUSTABLE AND COULD NOT BE REMOVED FROM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THE EQUIPMENT COULD NOT BE ALTERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 3,000.

05/18/2011
Components: VISIBILITY,SEATS
Incident Date: 04/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK3B1******
Summary

OVERSIZED, IMMOVABLE THIRD HEADREST IN MIDDLE OF BACK SEAT OF 2011 CHEVY IMPALA. BLOCKS VISION OUT OF REAR WINDOW - DRIVER CANNOT USE REAR VIEW MIRROR. DRIVER CANNOT SEE VEHICLE FOLLOWING. *TR

05/10/2011
Components: STRUCTURE
Incident Date: 05/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5EM0B1******
Summary

2011 CHEVROLET IMPALA. CONSUMER DEFECTIVE LEFT REAR DOOR *TGW THE CONSUMER STATED THE LEFT REAR DOOR MOLDING WHERE THE CHROME MET THE DOOR WAS NOT ALIGNED PROPERLY. THE DEALER PURCHASED THE VEHICLE BACK FROM THE CONSUMER.

05/09/2011
Components: SEATS
Incident Date: 02/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK6B1******
Summary

TL*THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE REAR MIDDLE HEAD RESTRAINT WAS OBSTRUCTING HER VISION. AN AUTHORIZED DEALER WAS NOTIFIED AND THEY INFORMED THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 2,900.

05/02/2011
Components: POWER TRAIN
Incident Date: 11/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK4B1******
Summary

TL*THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT NOTICED THAT THE GEAR SHIFT SELECTOR WOULD HESITATE WHEN INDICATING WHICH GEAR THE VEHICLE WAS IN. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWAITING A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 1,500 AND THE FAILURE MILEAGE WAS APPROXIMATELY 5.

05/02/2011
Components: SEATS
Incident Date: 11/01/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1WA5EK4B1******
Summary

TL*THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADREST IN THE MIDDLE REAR OF THE VEHICLE WAS OBSTRUCTING HIS VIEW. WHILE ATTEMPTING TO DRIVE IN REVERSE, THE CONTACT STATED THAT HE WOULD NOT CRASH INTO OBJECTS SINCE HE DID NOT HAVE A CLEAR VIEW. THE DEALER STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS WAITING FOR A RESPONSE. THE CURRENT MILEAGES WERE 1,500 AND THE FAILURE MILEAGE WAS APPROXIMATELY 5.

04/17/2011
Components: VISIBILITY,SEATS
Incident Date: 03/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK7B1******
Summary

I CANNOT SEE WHEN USING THE REAR VIEW MIRROR DUE TO THE REDUCED VISIBILITY CAUSED BY THE HEAD RESTS ON THE REAR SEATS. THE VIEW WHEN USING THE REAR VIEW MIRROR IS OBSTRUCTED SIGNIFICANTLY WITH ONLY 4 INCHES OF VISIBILITY BETWEEN THE CEILING OF THE THE CAR AND THE TOP OF THE HEAD RESTS. ALSO, THE SIDE MIRRORS ARE SMALL INCREASING THE POOR VISIBILITY IN THIS VEHICLE. THE HEAD REST PROBLEM WOULD HAVE BEEN NOTICED IF THE CAR SALESMAN HAD NOT SAT IN BACKSEAT IN THE MIDDLE. THE CAR DEALERSHIP SUGGESTED THAT THE CAR BE TAKEN TO A LOCAL SEAT COVER COMPANY TO HAVE THE HEADRESTS REBUILT. THIS IS A NEW CAR AND SHOULD NOT HAVE PROBLEMS SUCH AS THIS.

04/11/2011
Components: SEATS
Incident Date: 01/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK2B1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR SEAT HEAD RESTRAINTS WERE TOO HIGH AND WAS BLOCKING HER VISION IN THE REAR VIEW MIRROR. THE VEHICLE WAS NOT INSPECTED OR REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 10. UPDATED 06/17/11*LJ UPDATED 06/21/11

04/06/2011
Components: VISIBILITY,SEATS
Incident Date: 03/31/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK6B1******
Summary

TL*THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT ENTERED THE VEHICLE AND NOTICED THAT HE COULD NOT SEE WHEN USING THE REAR VIEW MIRROR DUE TO REDUCED VISIBILITY CAUSE BY THE HEAD RESTS ON THE REAR SEATS. THE CONTACT STATED THAT THE VIEW WHEN USING THE REAR VIEW MIRROR WAS OBSTRUCTED BY APPROXIMATELY SEVENTY PERCENT. THE CONTACT ALSO STATED THAT WHILE DRIVING AT ANY SPEED, THE HEAD LIGHTS FROM VEHICLES IN THE REARVIEW MIRROR WOULD INTERMITTENTLY DISAPPEAR DUE TO THE REDUCED VISIBILITY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68 AND THE CURRENT MILEAGE WAS 118.

03/24/2011
Components: VISIBILITY,SEATS
Incident Date: 03/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EKXB1******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SEAT HEADRESTS WERE TOO HIGH AND OBSTRUCTING VISIBILITY THRU THE REAR VIEW MIRROR. IN ADDITION, HE STATED THAT THE SIDE VIEW MIRRORS WERE ABNORMALLY SMALL. THE DEALER WAS CONTACTED BUT OFFERED NO ASSISTANCE, STATING THAT THEY COULD NOT ALTER THE DESIGN OF THE VEHICLE. THE DEALER ADVISED THE CONTACT THAT AN INDEPENDENT MECHANIC COULD POSSIBLY LOWER THE SEAT OR CUT DOWN THE HEADREST. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 500.

03/14/2011
Components: SEATS
Incident Date: 03/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EKXB1******
Summary

THE REAR SEAT HEAD RESTS ARE TOO TALL AND BLOCK VISION ESPECIALLY CENTER HEAD REST,MAKES BACKING UP VERY DIFFICULT, ALSO WHILE DRIVING BLOCKS VISION OF ANY THING BEHIND YOU .THESE ARE NOT ADJUSTABLE OR REMOVABLE.

03/10/2011
Components: SEATS
Incident Date: 03/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EKXB1******
Summary

2011 CHEVROLET IMPALA S.T. CONSUMER WRITES IN REGARDS TO REAR SEAT HEAD RESTS BEING MUCH HIGHER THAN THE BOTTOM OF THE REAR CAR WINDOW AND BLOCKS OUT ABOUT 40% OR MORE OF VISION WHEN LOOKING OR USING THE REAR VIEW MIRROR FROM THE DRIVER'S SEAT *TGW THE CONSUMER STATED LOWERING OR ELIMINATING THE REAR SEAT HEAD REST WOULD SOLVE THE PROBLEM AND RESTORE SAFETY TO USING THE REAR VIEW MIRROR AND RESTORE 100% VISION TO THE REAR WINDOW. *JB

02/02/2011
Components: SEATS
Incident Date: 01/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5EK3B1******
Summary

REAR WINDOW VISIBILITY IN THE 2011 CHEVY IMPALA IS SEVERELY LIMITED BY THE PLACEMENT OF READ SEAT HEAD RESTRAINTS. A VEHICLE DIRECTLY BEHIND YOU IS COMPLETELY HIDDEN FROM VIEW USING THE REARVIEW MIRROR. *TR

02/01/2011
Components: VISIBILITY
Incident Date: 01/23/2011
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EKXB1******
Summary

TL*THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE THREE OF THE HEADREST LOCATED IN THE REAR OF THE VEHICLE BLOCKED 75% OF HER VIEW. THE FAILURE MADE IT DIFFICULT TO SEE THE VEHICLE BEHIND HER AND TO CHANGE LANES. THE DEALER STATED THAT THEY COULD NOT ADJUST THE REAR HEADREST, BECAUSE IT WOULD MAKE THEM LIABLE. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 200. UPDATED 03/11/11*LJ UPDATED 12/30/11 *CN

01/07/2011
Components: SEATS
Incident Date: 12/31/2010
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK5B1******
Summary

THE THREE HEAD RESTS PERMANENTLY ATTACHED TO THE REAR SEAT BLOCK THE VIEW OF THE DRIVER IN THE REAR-VIEW MIRROR, CREATING A HAZARDOUS DRIVING CONDITION. *TR

01/03/2011
Components: SEATS
Incident Date: 09/24/2010
Crash: No
Fire: No
Summary

REGARDING REAR SEAT HEAD RESTS ON 2011 CHEVY. IMPALA LT. THE 3 REAR SEAT HEAD RESTS ARE POSITIONED (STATIONARY) IN SUCH A MANNER THAT WHEN LOOKING IN THE REAR VIEW MIRROR IT OBSTRUCTS THE VIEW BY AT LEAST 90%. THIS MAKES FOR A SAFETY HAZARD WHEN BACKING THE VEHICLE. EVEN IF SIMPLY THE CENTER REAR HEAD REST WAS REMOVED IT WOULD HELP SOLVE THE PROBLEM DRASTICALLY. CHEVROLET SITE FOR 2011 IMPALA HAS NUMEROUS COMPLAINTS OF OWNERS REGARDING THIS PROBLEM. CHEVROLET SHOULD STAND THE COST TO REPAIR/ADJUST THE ABOVE PROBLEM. IT'S A LAW SUIT WAITING TO HAPPEN. WHAT EVER THE DESIGNERS FOR THIS AUTOMOBILE WERE THINKING IS BEYOND ME. *TR

12/22/2010
Components: SEATS
Incident Date: 11/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 2G1B5EK3B11******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA LST. THE CONTACT WAS DRIVING IN REVERSE APPROXIMATELY 5 MPH WHEN THE CONTACT NOTICED THAT THE REAR SEATS HEAD REST WERE TOO TALL AND MAKING IT DIFFICULT FOR THE DRIVER TO SEE THE REAR VIEW WINDOW. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILLED BUT NO ASSISTANCE WAS OFFERED. THE DEALER WAS ALSO CONTACTED AND THEY STATED THERE WAS NOTHING THEY COULD DO TO CORRECT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE WAS 2,100. UPDTATED 2/17/11 *CN UPDATED 03/03/11

12/21/2010
Components: SEATS
Incident Date: 12/01/2010
Crash: No
Fire: No
Summary

2011 CHEVROLET IMPALA LT. CONSUMER STATES THAT REAR HEAD RESTRAINTS ARE EXCESSIVELY HIGH *TGW THE CONSUMER STATED HIS REAR VIEW VISION OF TRAFFIC WAS OBSTRUCTED. *JB

10/25/2010
Components: VISIBILITY,SEATS
Incident Date: 09/23/2010
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK7B1******
Summary

I OWN A 2011 CHEVROLET IMPALA WHICH HAS A SERIOUS TRAFFIC HAZARD INVOLVING THE THREE REAR HEAD RESTS AFFIXED/SEWN - WHICH MAKES THEM NON-ADJUSTABLE. THE PROBLEM IS AGGRAVATED BY THE FACT THAT THE HEAD RESTS ARE HIGHER THAN MOST VEHICLES. THE FIXED POSITION OF THESE HEAD RESTS BLOCK THE DRIVER'S VISION OUT OF ABOUT ONE THIRD OF THE REAR WINDOW. THE MIDDLE HEAD REST IS ESPECIALLY TROUBLESOME. I WROTE GENERAL MOTORS ABOUT THIS APPROXIMATELY 2 WEEKS AGO AND THEY HAVE NOT RESPONDED. THE SALES AND THE SERVICE DEPARTMENTS AT THE DEALERSHIP ARE WELL AWARE OF MY CONCERNS. NHTSA COMPLAINT 10358310 WAS ALSO FILED CONCERNING THIS IDENTICAL PROBLEM, I HAVE 61 YEARS OF DRIVING EXPERIENCE - ALL SIZES/TYPES OF AUTOS. IN MY CONSIDERED OPINION THIS IS A DESIGN FLAW. I HAVE RAISED THE DRIVER'S SEAT TO THE HIGHEST SETTING AND HAVE TRIED ALL POSSIBLE ADJUSTMENTS TO THE INSIDE AND SIDE MIRRORS IN AN ATTEMPT TO SOLVE THIS TO NO AVAIL. *TR

09/29/2010
Components: SEATS
Incident Date: 09/27/2010
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5EK8B1******
Summary

TL*THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING THE VEHICLE AT ANY SPEED, THE CONTACT NOTICED THAT IT WAS DIFFICULT TO SEE THROUGH THE REAR WINDOW DUE TO THE REAR SEAT HEAD RESTS BLOCKING HER VIEW. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING TO STANDARDS AND COULD NOT BE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 11. UPDATED 12/30/10*LJ UPDATED 01/04/11

2 Recalls

for 2011 CHEVROLET IMPALA
03/08/2012
CAMPAIGN NUMBER: 12V377000
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Campaign Number: 12V377000
Manufacture: GENERAL MOTORS LLC
Components: SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Summary

General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.

Notes

GM's campaign number is 12104. Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.

23/06/2014
CAMPAIGN NUMBER: 14V355000
ELECTRICAL SYSTEM:IGNITION
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Campaign Number: 14V355000
Manufacture: General Motors LLC
Components: ELECTRICAL SYSTEM:IGNITION
Summary

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Get started for free

Get a free preview of the report