EN

2011 Chevrolet Traverse SUV AWD

5
Recalls
590
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 15.5%

Complaints
Recalls

590 Complaints

for 2011 CHEVROLET TRAVERSE
12/03/2021
Components: UNKNOWN OR OTHER
Incident Date: 12/03/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 1GNKRGED3BJ******
Summary

While driving home smoke began to fill up my vehicle. I noticed it was coming up out of the floorboard where the battery is located as well smoke was billowing from the arm rest. I rushed home before anything else could have went wrong while in traffic barely able to see through the dangerous ploom of smoke.

09/21/2021
Components: ENGINE
Incident Date: 03/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 1gnkrfed1bj******
Summary

The contact's wife owns a 2011 Chevrolet Traverse. The contact stated that while driving 25 MPH, an abnormal knocking noise would emit from the vehicle without warning. The contact took the vehicle to an independent mechanic where they replaced the idler pulley however, the vehicle was not repaired, and the vehicle would not start. The contact called his son and towed the vehicle to his home. The contact then called the dealer where he arranged to have the vehicle towed to a local dealer. The dealer informed him that the failure was due to a defective timing chain; however, while repairing the vehicle, the dealer informed him that the engine needed to be replaced. The contact also mentioned that the middle rear seat belt would become stuck and would not unlatch as needed. The manufacturer was notified of the failures and informed him that there were no recalls on the vehicle. The contact was referred to NHTSA for further assistance. The contact replaced the engine himself. The failure mileage was approximately 131,000

08/04/2021
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED4BJ******
Summary

The contact owns a 2011 Chevrolet Traverse. The contact stated that after turning off the vehicle, the engine was still running independently. The vehicle was taken to a dealer where it was diagnosed that water was entering the hood of the vehicle causing the vehicle to have electrical issues and the fuse box needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 132,000.

07/08/2021
Components: POWER TRAIN,ENGINE
Incident Date: 06/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED3BJ******
Summary

Vehicle stalls due to transmission issue at 40 mph, yes it is available for inspection. When vehicle stalls at 40 mph at that point you have no steering support and the vehicle is just coasting until you can stop. You could crash with no steering support at 40 mph into stationary object, another vehicle or pedestrians. I have had it inspected by GM dealership No warning lamps or messages or other symptoms and it is repeatable started to appear on June 9, 2021

07/01/2021
Components: STEERING
Incident Date: 07/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED0BJ******
Summary

THERE WAS A SERVICE BULLITON ON THIS VEHICLE SB-10056456-3388 IT HAS TO DO WITH THE POWER STEERING PUMP AND SOME RACK AND PINON STEERING PARTS. IT IS HARD TO TURN WHEN YOU ARE FIRST STARTING OUT GETS EASIER AS YOU ARE DRIVING THOUGH BUT IS STILL A MAJOR CONCERN AND PROBLEM AS IT COULD HAPPEN TO CAUSE AN ACCIDENT AT SOME POINT WOULD LIKE TO SEE THIS PROBLEM GET A RECALL ON IT

06/26/2021
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED3BJ******
Summary

vehicle stalls at 40mph when slowing down and you have no power steering or any other engine running support. This is very dangerous it is hard to steer and stop, you coast till you you hopefully can find a safe area to stop and restart vehicle and drives normal until the next time you are above 40mph. no codes or mil lights. repeatable every time. Everyone in the vehicles safety is at risk and so is anyone else driving in our area, can't stop or steer fast with no engine support. has not been diagnosed by dealer yet. we are trying to get it in for diagnosis.

06/08/2021
Components: ENGINE
Incident Date: 03/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED8BJ******
Summary

The contact owns a 2011 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, there was a loud banging sound coming from the front of the vehicle. The front of the vehicle started shaking and vibrating before the vehicle stalled. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine was damaged and needed to be replaced, due to a faulty oil pump seal which caused the engine rod to malfunction. The vehicle was not repaired. The manufacturer and dealer were not notified of the failure. The failure mileage was 139,000.

05/24/2021
Components: AIR BAGS
Incident Date: 02/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVFED2BJ******
Summary

Service air bag comes on as well as it wont detect if someone is in the passenger seat. Apparently A LOT of people are having this issue how is it not a recall yet????

04/05/2021
Components: AIR BAGS
Incident Date: 04/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED4BJ******
Summary

SERVICE AIRBAG WARNING ON DISPLAY, POTENTIAL SAFETY ISSUE.

03/18/2021
Components: ENGINE
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED4BJ******
Summary

AT 90,000 MILES I WAS DRIVING AND THE VEHICLE JUST SHUT DOWN. LOSS OF POWER STEERING, BRAKES LOCKED UP, ENGINE DIED. BROUGHT IT HOME REPLACED BATTERY AND SERPENTINE BELT. ATTEMPTED TO START, AND TOOK SEVERAL TRIES. ONCE RUNNING THERE WAS A HORRIFIC LOUD KNOCK COMING FROM THE ENGINE. TOWED TO A MECHANIC WHO REPORTED THE ENGINE WOULD "THROW A ROD ANY TIME NOW" AND THAT HAVING LOOKED THE VEHICLE OVER IT WAS NO FAULT OF MY OWN. FLUIDS WERE ALL FRESH AND FULL, NO DEBRIS IN OIL, NO REASON FOR FAILURE. I'M NOW STUCK WITH A LOAN ON A CAR THAT FAILED WAY BEFORE INDUSTRY STANDARDS. DO YOUR JOB GM AND HELP OUT YOUR CUSTOMERS! I HAVE HEARD OF MANY OTHER TRAVERSE MODELS IN THIS YEAR RANGE HAVING THE SAME ISSUE!

03/16/2021
Components: SUSPENSION,ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED4BJ******
Summary

THE WHOLE VEHICLE SHAKES WHILE DRIVING IT SEEMS LIKE THE BATTERY IS GOING DEAD OR IT DOESN'T WANT O TO GO ANYWHERE. TIMING CHANGE THE GAS GUAGE NOT READING RIGHT IT HORRIBLE GAS MILEAGE

03/04/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 02/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED0BJ******
Summary

AS DESCRIBED BY HUNDREDS, IF NOT THOUSANDS, OF OTHER OWNERS...OBDII CODES P0008 AND P0017, IN CONJUNCTION WITH "SERVICE STABILITRACK, AWD DISABLED, TRACTION CONTROL OFF". WE HAVE REPLACED MULTIPLE SENSORS, REPLACED THROTTLE BODY(AND SENSOR), REPLACED DRIVER FRONT WHEEL HUB ASSEMBLY (MAGNET THAT HAS TO DO WITH SENSOR CAME OFF). THE ABOVE TWO CODES PERSIST. PURCHASED USED VEHICLE WITH 118XXX MILES AND WITHIN A YEAR THESE CODES APPEARED. TOOK VEHICLE TO DEALER, WHO INSISTED IT WAS TIMING CHAIN, WITH ESTIMATE OF $2300. HOWEVER, SECOND AND THIRD OPINIONS DISAGREED...SUGGESTING SENSOR ISSUES, THROTTLE BODY ISSUES, ETC. WHY HAS THE TIMING CHAIN OR TENSIONER NOT BEEN RECALLED, IF THIS IS THE ISSUE? FORTUNATELY, OUR VEHICLE DOES NOT GO INTO LIMP MODE...HOWEVER, WE'VE BEEN TOLD THIS COULD HAPPEN IN THE FUTURE. WOULD GREATLY APPRECIATE IT IF THE NHTSA WOULD DO A DEEPER DIVE AND GENERATE A RECALL. GOING TO ADDRESS CAMSHAFT BANK SENSORS NEXT BEFORE POSSIBLY REPLACING TIMING CHAIN AND/OR TENSIONER. ADDITIONALLY, PROBLEMS WITH MOISTURE ISSUE OF UNKNOWN LOCATION THAT CAUSES THE STEREO SPEAKERS TO NOT WORK. ON SUNNY, WARM DAYS, STEREO SPEAKERS WORK FINE...ANY MOISTURE, NO SPEAKERS.

03/04/2021
Components: STEERING
Incident Date: 03/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED6BJ******
Summary

I'VE OWNED MY TRAVERSE FOR SLIGHTLY LONGER THAN 1 YEAR. I CAN HEAR A WHINY SOUND COMING FROM THE STEERING WHEEL AREA AND IT IS BECOMING HARDER AND HARDER TO TURN THE WHEEL WHILE I'M GOING SLOW...AS IN I CAN'T GET IT INTO OR OUT OF TIGHT AREAS SUCH AS PARKING SPOTS. PUT IN HALF BOTTLE OF FLUID....DIDN'T HELP. IS THERE A RECALL?

03/03/2021
Components: SUSPENSION
Incident Date: 03/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVFED5B3******
Summary

THE STABILITRAK LIGHT KEEPS COMING ON POWER OF VEHICLE GOES DOWN..WHILE DRIVING

02/16/2021
Components: STEERING
Incident Date: 01/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED4BJ******
Summary

I HAVE BEEN HAVING PROBLEMS WITH MY STEERING WHEN I DRIVE AT A SLOW SPEED. WHEN I GO TO TURN THE WHEEL YOU HAVE TO USE A LOT OF FORCE TO TURN, IF NOT YOU HAVE TO BE ON THE GAS TO GET THE STEERING TO WORK. I HATE DRIVING THIS VEHICLE WITH MY KIDS IN THE CAR. I HAVE ALMOST WREAKED IT A FEW TIMES. I DON'T UNDERSTAND WHAT IS GOING ON. WHEN IT STARTED HAPPENING LAST MONTH I GOT MY POWER STEERING PUMP REPLACED AND THEN A WEEK AFTER I GOT IT PUT IN, IT'S NOT WORKING PROPERLY AGAIN. THIS IS VERY DANGEROUS. I HOPE THIS ISSUE GETS FIXED. I AM GOING TO REPLACE THE POWER STEERING PUMP ONE MORE TIME IF IT DOES IT AGAIN.

02/14/2021
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 02/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED1BJ******
Summary

IT HAS HAPPENED A FEW TIMES WHERE THE STABILITRACK GOES HAYWIRE WHILE DRIVING AND LOCKS THE VEHICLE UP ALLOWING TO ONLY TRAVEL A FEW MILES PER HOUR SUPER UNSAFE WHEN ON HIGHWAY. HAVE HAD A CHEVY DEALERSHIP REPLACE THE THROTTLE BODY SND LESS THAN 10,000 MILES LATER SAME PROBLEM. IN RESEARCHING ONLINE SEEMS THIS IS A VERY COMMON PROBLEM ON ALL CHEVYS THAT IS EXTREMELY UNSAFE WHEN IT HAPPENS AND YOUR DRIVING.

02/08/2021
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFED5BJ******
Summary

DRIVERS INFORMATION CENTER DOES NOT WORK IN DAYLIGHT. I HAVE TRIED EVERYTHING AND NOTHING IS WORKING. SO IF SOMETHING IS WRONG WITH MY CAR I WON'T KNOW TILL AT NIGHT.

01/31/2021
Components: SEAT BELTS
Incident Date: 01/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED1BJ******
Summary

2011 CHEVROLET TRAVERSE DRIVERS SIDE SEAT BELT RESTRAINT CABLE STARTED TO FREY LIKE OVER NIGHT WAS NOT DRIVING CAR (ONE DAY NOT THERE NEXT DAY ALL EXPOSED AND MOST WIRES BROKE) OPEN DRIVER SIDE DOOR AND STICKS RIGHT OUT BEFORE YOU DID NOT NOTICE, PASSENGER SIDE FEELS FRAYED BUT SRINK WRAP NOT TORN I BELIEVE BOTH WERE ON A PREVIOUS RECALL IN 2014 FOR SEAT BELTS, BUT DID NOT HAVE PROBLEM ACCORDING TO BETTEN DEALER SHIP IN MUSKEGON MI.

01/31/2021
Components: ENGINE
Incident Date: 12/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVFED5BJ******
Summary

ENGINE BEGAN TO MAKE LOUD NOISE KNOCKING NOISE WHILE DRIVING. CHECKED ALL FLUIDS AND THEY WERE ALL IN GOOD CONDITION. HAD A MECHANIC CHECK, THEY SAID ENGINE WAS SHOT AND THAT THEY HAVE SEEN A LOT OF THE TRAVERSE VEHICLES HAVE ENGINE FAILURE.

01/25/2021
Components: ENGINE
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED2BJ******
Summary

I WAS ON THE HIGHWAY DRIVING HOME FROM WORK AND THE CAR STARTED MAKING LOUD NOISES FROM THE ENGINE COMPARTMENT. HAD THREE DIFFERENT MECHANIC DIAGNOSED THE ISSUE. ALL POINTING TOWARDS THE TIMING CHAIN OR POSSIBLE ENGINE REPLACEMENT. THE CAR HAS HAD MAINTENANCE REGULARLY AND WELL TAKEN CARE OF. MECHANIC SAID THAT THE TRAVERSE HAS A LOT OF ISSUES REGARDING THE TIMING CHAIN ON A HUGE SCALE. I AM AT A LOSS ROAD AS TO WHAT CAN BE DONE. I HOOE THAT THETEIS A RECALL FOR THIS ISSUE CAUSE AFTER READING SO MANY PEOPLE ISSUES WITH THEIR CARS, IT IS WRONG TO JUST LEAVE PEOPLE STRANDED AND HOPELESS TO GET BACK ON THE RAOD. STEP UP TO THE PLATE GM.

01/20/2021
Components: POWER TRAIN,ENGINE
Incident Date: 12/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED2BJ******
Summary

WE WERE DRIVING ABOUT 70MPH ON THE HIGHWAY WHEN THE ENGINE STARTED TO MAKE A KNOCKING SOUND AND LOSING POWER. WE PULLED OVER TO SEE WHAT WAS WRONG AND THE CAR WOULDN'T START. WE GOT A JUMP AND HAD TO BUY A NEW BATTERY DUE TO IT BEING DRAINED. GOT A NEW BATTERY AND PULLED UP THE CODE FOR THE KNOCK SENSOR. WE REPLACED IT AND NEW CODES PULLED UP. THE ENGINE THRU A ROD WITH NO WARNING OF ANYTHING BEING WRONG WITH THE TRAVERSE. IT WAS WELL MAINTAINED WITH ONLY 140,000 MILES. THE NEW BATTERY WE BOUGHT WAS DRAINED ALMOST IMMEDIATELY AND NEEDS TO BE CHARGED FOR THE TRAVERSE TO EVEN START WHEN THE MECHANIC LOOKED AT IT.

01/11/2021
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 11/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED8BJ******
Summary

MAIN WINDOW SWITCHES HAVE FAILED AND THE WIPERS DO NOT WORK ON THE HIGHEST SETTING.

01/08/2021
Components: STEERING,SERVICE BRAKES
Incident Date: 12/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED3BJ******
Summary

IT BECAME VERY HARD TO STEER AS WE SLOWED DOWN TO TURN INTO A PARKING SPACE. IT FELT LIKE MANUAL STEERING AND NOT POWER. THE DEALERSHIP SAID WE NEED A STEERING RACK AND STEERING PUMP. IS THERE A RECALL ON THIS VEHICLE?

12/28/2020
Components: POWER TRAIN
Incident Date: 12/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGEDXBJ******
Summary

I HAVE BEEN IN SMALL AND BIG INCLINES AND MY CAR ROLLS BACK. I HAVE TO KEEP MY FOOT ON BRAKE AND GIVE AT SAME TIME I RELEASE THE GAS OR IT ROLLS BACK. I HAVE COME CLOSE TO HITTING THE CAR IN BACK OF ME.

12/21/2020
Components: POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCE
Incident Date: 12/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED3BJ******
Summary

MY ENGINE WENT OUT ON MY 2011 CHEVY TRAVERSE AND THIS IS PART OF OF THE RECALL THE DEALER DIDN'T DO NOTHING ABOUT IT AND NOW I AM WITHOUT A CAR

12/13/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL,WHEELS
Incident Date: 12/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED1BJ******
Summary

WHILE DRIVING DOWN HIGHWAY AT 55 MPH SUDDENLY HEAR A BEEP AND SEE A WARNING THAT TRACTION CONTROL IS OFF, THEN SERVICE STABILITRAK WARNING KEPT FLASHING AND CAR IN SKID IMAGE IS ON CONSTANTLY. ALSO AFTER THESE WARNINGS STARTED FLASHING THE SPEED CONTROL COULD NOT BE SET. LUCKILY I DID'T LOSE POWER THIS TIME AS SO MANY OTHERS HAVE REPORTED. AFTER ARRIVING HOME AND RESTARTING THE CAR LATER ALL THE WARNING LIGHTS WERE OFF. FOR SEVERAL WEEKS NOW WHEN RESUMING SPEED AFTER STOPPING THE CAR LUNGES WHILE GETTING BACK UP TO SPEED. THIS COULD HAVE BEEN VERY DANGEROUS HAD I LOST OR HAD REDUCED POWER LIKE HAS HAPPENED TO SO MANY. GM REALLY NEEDS TO ISSUE A RECALL AND FIX THIS PROBLEM BEFORE SOMEONE IS KILLED.

11/09/2020
Components: AIR BAGS
Incident Date: 01/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED6BJ******
Summary

ON THE DASHBOARD COME ON SERVICE AIR BAG

10/27/2020
Components: ENGINE
Incident Date: 09/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLED8BJ******
Summary

I PURCHASED THIS CAR A MONTH AGO, DIDN'T SEE ANY CHECK ENGINE LIGHT, BUT I NOW IT IS AND IT IS A CODE RELATED TO THE TIMING BELTS, IT SEEMS THE CAR STILL WORK OK BUT SOMETIMES STARTS SHAKING A LITLE. SO I SEE THERE IS A LOT OF COMPLAINS ABOUT THE SAME PROBLEM, I HOPE CHEVROLET HAS A RECALL TO SOLVE THIS ISSUE, BECOUSE THIS IS A VERY HIGH COST REPAIR.

10/23/2020
Components: ENGINE
Incident Date: 10/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFED6BJ******
Summary

PURCHASED THE VEHICLE AT THE END OF JULY AND A COUPLE OF WEEKS AFTER STARTED NOTICING POWER FLUCTUATION WHILE DRIVING AND A KNOCKING ON THE TOP PART OF THE ENGINE WHILE DRIVING, SPECIALLY ON THE HIGHWAY AND DECIDED TO PARK IT AND WAIT FOR OUR SHOP TO TAKE A LOOK AT IT. APPARENTLY THE TIMING CHAIN NEEDS REPLACED AGAIN DESPITE OF "ISSUES ALREADY BEING CORRECTED BY THE MANUFACTURER'. THIS VEHICLE IS AROUND 98K-99K MILES RANGE AND IT MIGHT NEED THE HOLE ENGINE BLOCK REPLACED DUE TO A SLOPPY RECALL REPAIR. SPENDING 5K ON A NEW ENGINE THAT DOESN'T HAVE EVEN 100K SEEMS RIDICULOUS, BUT HAVING PEOPLE DRIVING WITH THE CHANCE OF MALFUNCTION A HIGH SPEEDS IS VERY CONCERNING.

09/25/2020
Components: POWER TRAIN
Incident Date: 09/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJRD3BJ******
Summary

MY 2011 CHEVY TRAVERSE CHECK ENGINE LIGHT CAME ON, ON 9/18/20 AND REFERENCED ERROR CODES P0009 AND P0018. THE CAR IS LOOSES POWER WHEN DRIVEN AND IS GETTING TERRIBLE GAS MILEAGE. IT ONLY HAS 111,000 MILES ON IT AND HAS BEEN MAINTAINED ACCORDING TO THE MANUFACTURER'S GUIDELINES. THE MECHANIC THAT REVIEWED MY CAR INDICATED A TIMING CHAIN ISSUE, WHICH I HAVE FOUND ALL OVER THE INTERNET HAS HAPPENED TO OTHER 2011 TRAVERSE OWNERS. LUCKILY MY CHAIN DID NOT BREAK WHILE I WAS DRIVING ON A MAJOR HIGHWAY AND CAUSE AN ACCIDENT. WHEN WILL CHEVY BE HELD ACCOUNTABLE FOR THIS ISSUE?

09/24/2020
Components: ENGINE
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED1BJ******
Summary

I BOUGHT THIS CAR USED WITH 80,000 MILES ON IT. A WEEK AFTER PURCHASING IT I TOOK IT BACK TO THE DEALERSHIP DUE TO A BURNING OIL SMELL AND WAS TOLD IT WAS "NORMAL TRAVERSE SMELL". THE SMELL KEPT GETTING WORSE BUT EVERYWHERE I TOOK IT THEY SAID IT WAS NORMAL. I HAVE HAD THE CAR FOR TWO YEARS NOW AND AFTER TAKING IT TO A LOCAL MECHANIC, NOT A GM OR CHEVY MECHANIC, WE WERE TOLD IT NEEDS THE TIMING BELT REPLACED SO WE HAD THAT DONE. THE BURNING OIL SMELL NEVER WENT AWAY SO I TOOK IT BACK AND HE FOUND THAT THE TIMING BELT NEEDS REPLACED AFTER TWO MONTHS BECAUSE A BRASS RING THAT WAS SUPPOSED TO BE REPLACED WASN'T. THIS BRASS RING WAS NEVER ON THE RECALL LIST SO THE PREVIOUS OWNERS KNEW NOTHING ABOUT IT. CHEVY KNOWS THEY HAVE A PROBLEM WITH THIS ENGINE BUT THEY WON'T REPLACE THEM. I AM NOT STUCK WITH A PILE OF JUNK THAT NEEDS A NEW ENGINE ALL BECAUSE CHEVY WON'T OWN UP TO THEIR FAILURE. WHY NOT RECALL THE BRASS RING INSTEAD OF EXPECTING PEOPLE TO FORK OUT $6,000 FOR A NEW ENGINE?

09/01/2020
Components: ENGINE
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED7BJ******
Summary

TIMING CHAIN CAN COME OFF AT RANDOM AND CAUSE AN ACCIDENT. THEY ARE SUPPOSED TO LAST YEARS, BUT DON'T.

08/07/2020
Components: ENGINE
Incident Date: 05/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED9BJ******
Summary

DRIVING THE VEHICLE DOWN THE ROAD IT STARTS MAKING A NOISE. I PULL THE VEHICLE OVER OFF THE STREET. THERE IS NO POWER, THE VEHICLE STILL STARTS BUT DOES NOTHING BUT MAKES A LOUD NOISE. THE TIMING CHAIN IS THE ISSUE. I HAVE SAW MULTIPLE COMPLAINTS ABOUT THE TIMING CHAINS IN THESE VEHICLES BEING DEFECTED. PLEASE MAKE THIS RIGHT!

07/30/2020
Components: ENGINE
Incident Date: 05/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLED0BJ******
Summary

DRIVING DOWN THE HIGHWAY AND THE ENGINE STARTED MAKING HORRIBLE NOISES, OVERHEATING LOSING POWER AND BUCKING. ONCE IT WAS TOWED HOME, LEARNED THE ENGINE JUMPED TIME AND THE CAR WOULDN'T RUN AND BARELY STARTS. BOUGHT A TIMING CHAIN KIT AS WELL AS PREVIOUSLY CHANGING THE CAM SENSORS TO NO AVAIL. NEED A WHOLE NEW MOTOR NOW. I CANT AFFORD TO CHANGE IT AND NOW HAVE AN EXPENSIVE YARD ORNAMENT I'M STILL PAYING ON. CHEVROLET KNEW OF THESE ISSUES AND HAS DONE NOTHING TO RECOUP THOSE OF US WHO HAVE LOST OUT ON A VEHICLE WE PURCHASED ANDCANNOT DRIVE. CHEVROLET SHOULD HAVE DONE A MASSIVE RECALL TO ADDRESS THIS ISSUE AND SAVING ALL OF US THIS FINANCIAL BURDEN.

05/18/2020
Components: ENGINE
Incident Date: 04/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED5BJ******
Summary

VEHICLE LOST POWER WHILE DRIVING ON A CITY STREET AND ENGINE STARTED KNOCKING. WE WERE ABLE TO GET OFF THE ROAD WITHOUT GETTING HIT. VEHICLE STOPPED RUNNING AND WOULD NOT START. *TR

04/29/2020
Components: ENGINE
Incident Date: 07/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FNKVGED8BJ******
Summary

AT JUST OVER 100,000 MILES I HAD TO CHANGE THE TIMING CHAINS COST ME 3500 DOLLARS.AND 3 WEEKS LATER THE MOTOR SEIZED UP . I THINK THIS SHOULD BE A RECALL AS I WAS TOLD IT IS A BAD DESIGN ON THESE ENGINES. PAY FOR A CAR THAT JUST SITS THERE AS I CANT AFFORD ANOTHER ENGINE FOR IT

04/04/2020
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED0BJ******
Summary

SO FAR I HAVE HAD NOTHING BUT ISSUES WITH MY SUV, BOUGHT A 2009 FOR 6,000 AND HAD TO PT 7,200 IN IT TO GET IT RUNNING RIGHT. I TRADED IT IN AT THE DEALERSHIP IT WAS BEING DIAGNOSED AT THANKFULLY. NOW I HAVE A 2011 AND STARTING TO HAVE MANY ISSUES UNFORTUNATELY. FIRST IT STARTED 3700 MILES AFTER I GOT MY 2011 BY LEAVING ME WITH NO POWER STEERING WHILE TRYING TO MAKE A TURN AND ALMOST WRECKED 3 TIMES GOING TO THE HOSPITAL. I WAS ABLE TO PUT POWER STEERING FLUID IN AND GOT MY POWER STEERING BACK BUT IMMEDIATELY TOOK IT BACK TO THE DEALER. THEY SAID IF I CAME IN AT 3500 MILES THEY WOULD HAVE REPLACED THE PUMP AND WHOLE RACK UNDER WARRENTY, BUT THEY DIDNT. SO I GOTTA TOP IT OFF EVERY FEW MONTHS, NO BIG DEAL. SUSPENSION HAS BEEN REPLACED TWICE, ROUGH IDLE, TUNED UP 3 TIMES IN 42,373 MILES. A/C ONLY BLOWS COLD ON DRIVER SIDE NOW, IT MAKES A DIFFERENT NOISE EVERY DAY AND THE DEALERSHIP SAYS I NEED TO HAVE THE ENGINE DROPPED AND TIMING CHAIN REPLACED. I CANT DROP 2400 BUCKS ON SOMETHING THAT DOESNT FIX THE PROBLEM! WAY TOO MANY NEGATIVE OUTCOMES THAT I'VE READ ON THE TIMING CHAIN ISSUE. PEOPLE THAT HAVE HAD THE ENGINE REPLACED HAD BETTER LUCK THAN A REBUILD. THIS IS ABSURD BECAUSE IT'S A GREAT FAMILY VEHICLE BUT WITH THESE ISSUES I REALLY DONT WANT TO BUY AMERICAN MADE CARS ANYMORE.

02/09/2020
Components: ENGINE
Incident Date: 03/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED4BJ******
Summary

COMING HOME IN DRIVEWAY, THE VEHICLE JUST DIED. LOCAL MECHANIC THOUGHT IT WAS A CAM SHAFT SENSOR, BUT AFTER LOOKING FURTHER IT'S THE TIMING CHAIN & I NEED A NEW ENGINE ON 2011 TRAVERSE WITH 93,000 MILES. CHEVY CORP SAID CHEVY NEEDS TO DIAGNOSE AT $100 AN HOUR. THEY WOULD HAVE TO DO A COMPLETE ENGINE TEAR DOWN WHICH COULD BE 10 HOURS PLUS THE COST OF A NEW ENGINE & THEY WON'T GUARANTEE COST ASSISTANCE. THE WORK HAS TO BE DONE BY CHEVY. THE VEHICLE IS SITTING IN MY DRIVEWAY SINCE MARCH 2019. I'D LIKE FOR CHEVY TO OWN UP TO THIS PROBLEM & FIX MY VEHICLE AT NO COST

01/22/2020
Components: ENGINE
Incident Date: 01/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED7BJ******
Summary

MY AUTO MECHANIC TOLD ME MY POWER CHAIN IS LOOSE & THAT IT'S COMMON IN MY CAR & I SHOULD REPORT IT. MY CAR FEELS LIKE IT'S DRAGGING WHEN I TRY TO ACCELERATE.

01/22/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 10/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED7BJ******
Summary

MY MECHANIC SAID MY TIMING CHAIN IS LOOSE & THERE SHOULD BE A RECALL. ALSO MY RADIO GOES REAL LOW IN A HIGH PITCH TONE & I CAN'T HEAR IT SO THAT MEANS MY TURN SINGNALS ARE LOW & EVERYTHING ELSE THAT MAKES A SOUND IS VERY LOW. ALSO MY WINDOW CONTROLS ARE ALL STARTING TO NOT WORK ONE BY ONE. I ONLY HAVE 89000 MILES ON MY CAR. MY MECHANIC IS TELLING ME I SHOULD GET RID OF MY CAR BUT I ALWAYS THOUGHT CHEVY WAS A GOOD CAR.

01/09/2020
Components: UNKNOWN OR OTHER
Incident Date: 01/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED5BJ******
Summary

POWER LIFT GATE QUIT HOLDING. IT RAISE UP THEN SNAPS BACK DOWN AND HITS YOU IN THE HEAD.

01/06/2020
Components: AIR BAGS
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED7BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE PASSENGER AIR BAG WARNING INDICATOR REMAINED IN THE OFF POSITION WHILE THE SEAT WAS OCCUPIED. THE CONTACT REACHED OUT TO THE MANUFACTURER, BUT WAS UNABLE TO SPEAK WITH A REPRESENTATIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000.

01/06/2020
Components: EXTERIOR LIGHTING
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED7BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE STOPPED AT A FUEL STATION, HE NOTICED THAT THE REAR BRAKE LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE LAMP ASSEMBLY NEEDED TO BE REPLACED. ARMEN CHEVROLET (LOCATED AT 125 E LANCASTER AVE, ARDMORE, PA 19003, (610) 228-4178) WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 67,000.

12/29/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED9BJ******
Summary

THE SPEAKERS WILL QUIT WORKING WHEN IT IS EITHER WET OR COLD OUTSIDE. ASIDE FROM THE STEREO NOT WORKING THIS IS A SAFETY ISSUE AS ALL WARNINGS DO NOT SOUND AS THEY COME THROUGH THE SPEAKERS. WARNINGS INCLUDE BACKUP SENSOR SEAT BELT AND MUCH MORE.

12/27/2019
Components: ENGINE
Incident Date: 12/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED2BJ******
Summary

A MECHANIC TOLD ME MY POWER TRAIN CHAIN IS LOOSE AND THAT THIS IS COMMON IN 2011 6 ENGINES AND TO REPORT IT CAUSE IT SHOULD BE A RECALL ISSUE. THIS IS A COMMON PROBLEM AND NEEDS TO BE ADDRESSED. MY CAR WILL BARELY MAKE IT UP A HILL AND THE FUEL MILEAGE HAS GONE DOWN.

12/20/2019
Components: ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED0BJ******
Summary

MY SERVICE AIRBAGS FRONT DRIVER WIRE HARNESS AND CONNECTOR NO RADIO NO BLUE TOOTH

12/18/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED8BJ******
Summary

DRIVING AT HIGHWAY SPEED OF 75 MPH, THE MOTOR SIEZED WITHOUT ANY WARNING. THE MOTOR LOCKED AND THE TECHNICIAN SAID THE ENGINE NEEDS TO BE REPLACED. HE COMMENTED SOMETHING WRONG WITH THE ENGINEERING OF THE ENGINE SPECIFIC TO OIL. HE IS CONCERN THAT CHANGING THE ENGINE MAY RESULT IN THE SAME SITUATION GIVEN THE MOTOR'S DESIGN.

12/11/2019
Components: ENGINE
Incident Date: 12/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED6BJ******
Summary

I DROVE DOWN TO MY DAUGHTERS ON SUNDAY DECEMBER 1ST 2019 WHICH IS IN FREASTERVILLE PA AND WE LIVE IN MECHANICSBURG PA. SO I DRIVE THE TURNPIKE AND I HAVE DONE THIS TRIP A LOT, HAVING NO ISSUES AT ALL WITH MY TRAVERSE 2011. ON MONDAY WE BOTH GOT INTO MY CAR AS ND DROVE BACK TO MECHANICSBURG BECAUSE SHE HAD TO PICK UP HER VEHICLE FOR WORK THE NEXT DAY, WE GET HOME MONDAY NIGHT 12/2/2019 NO PROBLEMS STILL PARKED IN MY DRIVEWAY AND EVERYTHING IS GOOD . NEXT MORNING 12/3/2019 I GO TO TAKE HER TO GET HER WORK CAR WE GET IN MY SUV STILL IN MY DRIVEWAY AND IT MADE THIS GOD AWFUL NOISE AND I TURNED IT OFF IMMEDIATELY AND YELLED TO MY HUSBAND SOMETHING IS WRONG. HE GOES TO TRY IT AND IT SOUNDS LIKE THE CAR WANTS TO START AND NOTHING IT WON'T. WE HAVE IT FLAT BEDDED TO CRALLS GARAGE IN HARRISBURG AND HE CALLED SAID THAT WE NEED A NEW ENGINE HE SAID IT WAS MAKING A NOISE IN THE LOWER BACK END OF MOTOR AND WE NEED A NEW MOTOR. WE OWE 13000.00 ON THIS CAR AND I LOVE IT HIW CAN THIS HAPPEN. HE SAID IT WILL COST 5000.00 FOR A NEW MOTOR AND I CAN NOT AFFORD IT. .I HAVE READ SO MANY REVIEWS THAT THIS IS HAPPENING TO 2011 TRAVERSES HOW CAN THE MANUFACTURER NOT FIX THIS . I HAD NO WARNINGS AT ALL NO ENGINE LIGHTS NOTHING. PLEASE HELP

12/09/2019
Components: ENGINE
Incident Date: 12/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED9BJ******
Summary

BAD TIMING CHAIN AND HAD TO GET IT REPAIRED AT JUST OVER 100,000 WHEN WARANTEE EXPIRED

11/11/2019
Components: STEERING,SUSPENSION,ENGINE
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED2BJ******
Summary

CAR WAS POWERING DOWN AT HIGHWAY SPEEDS AND CHECK ENGINE LIGHT CAME ON. NOW NEEDS TIMING CHAINS REPLACED. ALSO STARTED HAVING ISSUES WITH THE STEERING NOT WORKING AND THE STEERING RACK IS BAD AND NEEDS REPLACES. SUSPENSION IS NO GOOD AND ALL HAS TO BE REDONE. VEHICLE ONLY HAS 70,000 MILES ON IT FOR BEING A 2011.

11/08/2019
Components: ENGINE
Incident Date: 05/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED8BJ******
Summary

2011 CHEVY TRAVERSE IN GREAT CONDITION. ENGINE STARED MISSING AND ROUGHLY IDLING OCCASIONALLY.CHECK ENGINE LIGHT CAME ON JUST SHORT OF 119000 MILES. AUTO PARTS STORE REPORTED DIAGNOSTIC CODE: P008. GOOGLED P008 AND MESSAGE BOARDS STATED GM HAS AN EXTENDED WARRANTY PROGRAM FOR THIS PROBLEM. WENT TO THE LOCAL CHEVY DEALER, ASKED ABOUT THE COVERAGE UP TO 120,000 MILES SINCE I WAS ALMOST UP TO 120,000 MILES. PROVIDED THE VIN & THE DEALER SAID THAT MY VEHICLE DOES NOT QUALIFY FOR REPAIRS UNDER THE PROGRAM & RECOMMENDED SCHEDULING SERVICE TO HAVE IT FIXED AT MY EXPENSE. ANOTHER OPTION WAS TO TAKE MY CHANCES. HE ADVISED KEEPING OIL LEVEL HIGH & CLEAN TO EXTEND POSSIBLE LIFE OF THE ENGINE & TIMING CHAIN. SERVICE REP SAID THAT HE SEES THIS PROBLEM ON A FAIRLY-REGULAR BASIS, ABOUT 2-4 TIMES PER MONTH. A CRITICAL FAILURE RATE OF THAT FOR JUST ONE DEALER IS WAY TOO HIGH! GM SHOULD EXTEND THE COVERAGE, ESPECIALLY WHEN THIS IS A KNOWN ISSUE! DAYS LATER I DECIDED I DIDN'T WANT TO RE-EXPERIENCE MY 2001 SATURN TIMING CHAIN FAILED AT 67,000 MILES WHILE DRIVING 70 MPH, NEARLY CAUSED AN ACCIDENT ON THE FREEWAY. HAD TO REPLACE THE ENGINE WITH A RE-MANUFACTURED ENGINE FOR APPROXIMATELY $3,000.00. DUE TO FATALITIES RESULTING FROM THE TIMING CHAIN FAILURES, SATURN/GM FINALLY DECIDED TO RECALL THE AFFECTED VEHICLES OR REIMBURSE FOR REPLACEMENT ENGINES. I HAD REPLACED THE ENGINE AT MY OWN EXPENSE, SO I WAS LATER REIMBURSED ~$2,500.00 BY SATURN (GM). WITH THIS IN MIND, I SCHEDULED SERVICE FOR MY 2011 TRAVERSE ABOUT A WEEK LATER AT THE GM DEALER. IT REQUIRED PULLING THE ENGINE, METAL SHAVINGS CLEANED OUT OF ENGINE, GUIDES, TENSIONERS, AND TIMING CHAIN REPLACED. COST 2 DAYS LABOR AND PARTS $2924.87. GM SHOULD EXTEND COVERING DIAGNOSED P008 FAULT REPAIRS, OR AT THE VERY LEAST, OFFER AN AFTER-FAILURE REIMBURSEMENT FOR REPAIRS/REPLACEMENT DUE TO FAULTY/STRETCHED TIMING CHAINS ON THEIR ENGINES.

11/08/2019
Components: POWER TRAIN,ENGINE
Incident Date: 11/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED8BJ******
Summary

THE ENGINE TIME CHAIN IS BAD. IF THE TIME CHAIN FINISHES BRAKING IT WILL KILL OFF ALL THE ENGINE MAKING THE REPAIR OVER $5,000 IT SEEMS LIKE IS A VERY COMMON PROBLEM ON THESE CARS WITH THE 3.6 VVT V6 ENGINE, AS I HAVE SEEN PEOPLE GO THRU THIS ALSO ONLINE MANY PEOPLE WERE TALKING ABOUT HOW UNRELAIBLE THESE CARS ARE ON THAT WAY. I HAVE DIFFERENT QUOTES FROM DIFFERENT MECHANIC SHOPS THE LOWEST BEEN $2,500.

11/06/2019
Components: STEERING
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFED7BJ******
Summary

THE STEERING ON MY TRAVERSE INTERMITTENTLY STOPS WORKING, THERE DOES NOT SEEM TO BE ANY PATTERN AND WHEN IT STOPS WORKING THE CAR IS PRACTICALLY UNDRIVEABLE AND I'VE ALMOST GOTTEN INTO ACCIDENTS THREE DIFFERENT TIMES. MOST OF THE TIME IT HAPPENS WHEN DRIVING, HOWEVER, WHEN STOPPED IT HAPPENS AS WELL.

11/06/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 11/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED6BJ******
Summary

SITTING IN THE PARKING LOT WAITING FOR MY DAUGHTER TO GET OUT OF SCHOOL ALL OF A SUDDEN IT SMELLS HOT THEN START TO DRIVE OFF AND TRACTION CONTROL LIGHTS AND ABS GO WILD THEN I PULL OVER TURN OFF THE ENGINE OPEN THE HOOD AND THERE'S SMOKE LETTING IT COOL THE KEY WON'T REVERSE OUT OF THE IGNITION AND THERE'S NO POWER AT ALL

11/01/2019
Components: STEERING
Incident Date: 10/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED0BJ******
Summary

POWER STEERING SEEMS TO FAIL AT LOW SPEEDS AFFECTING TURNING, AS INTO PARKING SPOTS, GARAGE, ETC. WHEEL ALMOST SEEMS TO FREEZE IN PLACE BECOMING ALL BUT IMPOSSIBLE TO TURN. NOT NOTICABLE AT DRIVING SPEEDS. HAS BEEN HAPPENING ON AND OFF FOR OVER A YEAR. MY LOCAL MECHANIC MENTIONED A RECALL BUT MY VIN NUMBER DID NOT COME UP ON THE LIST.

10/30/2019
Components: UNKNOWN OR OTHER
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED4BJ******
Summary

CHECK ENGINE LIGHT KEEPS COMING ON AND OFF. THE CODE IS P0008 FOR TIMING CHAIN.

10/29/2019
Components: ENGINE
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGEDXBJ******
Summary

THE CHECK ENGINE LIGHT WAS GOING ON AND OFF FOR SEVERAL WEEKS. SOMETIMES THE VEHICLE SEEMED TO LOSE SOME POWER WHILE DRIVING. TOOK TO MECHANIC TO HAVE IT DIAGNOSED. CODE P0008 APPEARS TO BE WORN TIMING CHAINING. I HAVE SPOKEN TO TWO INDEPENDENT MECHANICS AS WELL AS A CHEVY DEALERSHIP - ALL HAVE TOLD ME THAT THE TIMING CHAIN SHOULD LAST THE LIFE OF THE VEHICLE. A GOOGLE SEARCH INFORMED ME THAT THIS APPEARS TO BE A COMMON ISSUE WITH THE CHEVY TRAVERSE. IN FACT, EARLY MODELS RECEIVED AN EXTENDED WARRANTY FOR THIS ISSUE. THIS WARRANTY NEEDS TO BE EXTENDED TO OTHER YEARS AS WELL.

10/28/2019
Components: STEERING
Incident Date: 10/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED7BJ******
Summary

ON REPEATED OCCASIONS FOR SEVERAL YEARS, WHEN TRAVELING AT A LOW RATE OF SPEED, DURING A TURN, THE STEERING WILL FREEZE. VEHICLE WILL BECOME DIFFICULT TO TURN AND CAR EMITS HIGH LOUD SOUNDS. IF CAR IS STOPPED AND ENGINE TURNED OFF, WHEN RESTARTED IT WILL OFTEN CONTINUE TO EMIT THE SOUND AND CONTINUE TO BE NON-RESPONSIVE.

10/02/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLEDXBJ******
Summary

TIMES 2- AGAIN I GET THE STABILITRAK WARNING. CRUISE WILL NOT WORK, POWERS DOWN TRYING TO EXCELERATE. THE DEALERSHIP CAN NOT FIX THIS SENSE THERE IS NO CODE COMING UP FOR IT EVEN THOUGH THE WARNING LIGHT IS ON AND FLASHING ON MY DASH. TRYING TO ACCELERATE IT WILL POWER DOWN AT LIGHTS, ON INTERSTATE ETC.

09/16/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED3BJ******
Summary

MY TRUCK SEEMS TO ALWAYS BRAKE DOWN FROM THE AC THERE IS ALWASY THIS HISSING NIOSE AND I HAVE READY A LOT OF OTHER COMPLAINTS ON THE AC ALSO NOT WORKING THE FREON DOES NOT LAST VERY LONG AND I TAKE IT WITH A SPECIALIST AND THEY TELL ME THERE ARE NO LEAKS. I AN VERY FRUATRATED ALREADY BECAUSE I HAVE 5 KIDS AND MY KIDS ARE ALWAYS COMPLAINING OF HOW HOT ITA GETS IN THE BACK SEATS.

09/02/2019
Components: ENGINE
Incident Date: 06/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVEED9BJ******
Summary

IN JAN 2017 TIMING CHAIN HAD TO BE REPLACED, SOME WORK COVERED BY WARRANTY BUT STILL COST ME 4000 ON JUNE 24 WHILE DRIVING HOME NOTICED A KNOCKING TYPE SOUND COMING FROM ENGINE, PARKED IT, NEXT DAY TOOK IT TO THE MECHANIC, SOUND WAS VERY LOUD NOW, AND TOLD THE MOTOR NEEDED TO BE REPLACED, ROD BROKE, CAN NOT AFFORD TO FIX, AND IS NOW A PAPER WEIGHT IN MY DRIVEWAY, JUST FINISHED PAYING IT OFF, CHEVY DEALER HERE WAS USELESS

08/20/2019
Components: ENGINE
Incident Date: 08/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED1BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE FAILED AND THE POWER STEERING BECAME INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE FAILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5438770343. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000. *TT*JB

08/06/2019
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 08/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED1BJ******
Summary

THE VEHICLE IS MAKING A NOISE WHEN STARTING, PRESSING ON THE GAS AND WHEN TURNING TO THE LEFT OR RIGHT. AFTER CHECKING THE SPECIFIC CODE P0017, AND DIAGNOSTICS FROM DEALER ITS WAS THE TIMING CHAIN, STEERING GEAR AND PUMP ASSEMBLIES ARE THE ISSUE WITH MY 2011 CHEVY TRAVERSE. LOOKED UP THE WARRANTIES STILL APPLICABLE FOR THIS VEHICLE, SPECIAL COVERAGE 14582 (THROTTLE, TIMING CHAIN ETC.), 14329 (POWER STEERING) AND SPECIAL COVERAGE N192219480 (SEATBELT PRETENSIONER)

08/04/2019
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 08/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED4BJ******
Summary

2011 CHEVROLET TRAVERSE: WHILE DRIVING ALL THE LIGHTS START FLASHING AND THE VEHICLE TURNS OFF AND ON, NOT LETTING YOU ACCELERATE AND SLOWING THE CAR DOWN RAPIDLY. THEN THE TRACTION CONTROL TURNS OFF AND VEHICLE IDOLS ROUGH. IF I STEP ON THE ACCELERATOR THERE IS NO REPOSE FROM THE VEHICLE. WE DO NOT TREAT THE VEHICLE HASH OR DRIVE WILD. I DONT HAVE THE MONEY FOR A LOT OF REPAIRS. I CHANGE THE OIL WHEN IT'S TIME AND MAKE SURE ITS RUNNING SMOOTHLY. I HAVE LOOKED ONLINE AND HAVE SEEN MANY OTHER COMPLAINTS ABOUT THE SAME ISSUE AND GM HAS NOT DONE ANYTHING ABOUT IT. THIS IS A MAJOR SAFETY ISSUE ESPECIALLY FOR SOMEONE DRIVING AT A HIGH SPEED. DEATH IS A MAJOR POSSIBILITY IF THIS WERE TO HAPPEN IN FRONT OF ANOTHER VEHICLE. THIS HAS HAPPENED ONCE BEFORE TODAY.

07/31/2019
Components: ENGINE
Incident Date: 07/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED5BJ******
Summary

DRIVING 75 ON FREEWAY WITH CRUISE ON. CAR ACTED LIKE GAS PEDAL WAS FLOORED SHUT CRUISE OFF SEEMED FINE 10 MILES LATER HEAR A FLAPPING AND ENGINE DIES. THIS WAS VERY SCARY AND COULD HAVE CAUSED MAJOR ACCIDENT BUT MY HUSBAND MANAGED TO STEER US TO SHOULDER. HAD CAR TOWED HOME AS WOULD NOT START. HAD MECHANIC LOOK AT IT AND NEED NEW ENGINE $6,300 DOLLARS TO FIX ONLY 114,000 MILES ON IT AND STILL OWE.

07/30/2019
Components: ENGINE
Incident Date: 07/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED3BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE MECHANIC PROVIDED FAILURE CODES P0017 AND P0008. THE CONTACT STATED THAT THE FAILURE CODES WERE RELATED TO THE CRANKSHAFT AND THE EXHAUST SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 88,000.

07/24/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 05/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PF5S95B7******
Summary

TAKATA RECALL, I WAS DRIVING MY CAR DOWN AN INTERSTATE AND THE COOLANT HAD LEAKED OUT AND OVERHEATED MY CAR I HAVE DONE HAD EACH HOSE AND HOUSING AND THE THERMOSTAT AND THE RESERVOIR TAKE REPLACED IN IT ABOUT 2 MONTHS AGO. IT'S IS NOW DOING THE SAME THING AGAIN IT STARTED AGAIN WHILE I WAS ON A HIGHWAY.

07/22/2019
Components: STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 07/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED6BJ******
Summary

THE REAR SUPPORT FOR LIFT OF DOOR FAILED- VEHICLE WAS STATIONARY THE DRIVER SIDE WINDSHIELD WIPER FAILED - VEHICLE WAS IN MOTION ON HIGHWAY A/C BLOWS FREON THROUGH VENTS- STATIONARY, IN MOTION- HAS BEEN IN SHOP 3 TIMES CONDENSER, A/C LINES HAVE BEEN REPLACED- STILL DOES NOT HOLD FREON FOR LONG

07/09/2019
Components: STRUCTURE
Incident Date: 05/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGEDXBJ******
Summary

2011 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO SECOND ROW SEAT TRIM SHIELDS SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED THE SAME FAILURE AS DESCRIBED IN RECALL N100243; THEREFORE, THE VEHICLE SHOULD BE INCLUDED IN THE RECALL. *JS *JS

07/09/2019
Components: ENGINE
Incident Date: 07/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED8BJ******
Summary

ENGINE BEARING FAILURE CAUSING ENGINE TO SEIZE. WHILE DRIVING ON BUSY HIGHWAY VEHICLE STALLED CAUSING UNEXPECTED STOPPING WITH NO WARNING FROM VEHICLE.

07/08/2019
Components: POWER TRAIN
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: GNKRGED2BJ1******
Summary

TIMING CHAIN ISSUE CODE P0008 AVOIDED CRASH. LOCKED UP ENGINE WEAK TIMING CHAINS ARE STRETCHING CAUSING THE ENGINE TO LOCK UP MAJOR SAFETY HAZARD AT HIGHWAY SPEED. MUCH MORE OF A SAFETY ISSUE THAN THE AIR BAG OR SEAT BELT RECALLS

06/21/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED2BJ******
Summary

LESS THEN A YEAR AGO THE BATTERY GAUGE STARTED DIPPING BELOW 14V TO 12V PERIODICALLY WHILE DRIVING. WHEN GETTING OFF THE HIGHWAY ONE DAY(BATTER GAGUE DID NOT DIP) AND COMING TO A LIGHT ON A 2 LANE SMALLER MAJOR ROAD THE LIGHTS ALL CAME ON CHECK ENGINE, STABILITRAK, BATTERY, ETC AND THE CAR SHUT DOWN. FORTUNATELY, MY HUSBAND WAS ABLE TO CRUISE THROUGH THE LIGHT AND SOMEHOW EVERYONE WAS OUT OF HIS WAY SO HE COULD COME TO A STOP O THE SIDE OF A ROAD THAT THE SPEED LIMIT IS 50 ON. THE WINDOWS WERE OPEN COULDN'T DO ANYTHING. TOW CAME OUT AND HIS JUMPERS WERE ZAPPED. TRIED AGAIN AND WAS ABLE TO GET INTO N SO COULD BE FLAT-BEDDED TO THE MECHANIC. THE ALTERNATOR WAS FRIED, AND FRIED BATTERY AND MESSED UP AC. REPLACED ALT AND BATTERY AND OTHER PARTS THAT WERE FRIED. LESS THAN 6 MONTHS LATER BATTERY STARTED DIPPING REALLY LOW AND SO WE HAD THE CAR CHECKED SEVERAL TIMES AND NOTHING SEEMED WRONG. NOW WE'RE 10 MONTHS IN AND HAD TO REPLACE ALT. AGAIN AND WITHIN A WEEK (TODAY) BATTERY STARTED DIPPING TO 12V AGAIN. THIS IS WHILE DRIVING AND HAPPENS ABOUT 20 MINUTES OR SO INTO DRIVE. I DRIVE ON MAJOR HIGHWAYS AND HAVE MY CHILDREN IN THE CAR THE MAJORITY OF THE TIME. THIS IS DANGEROUS AND SEEMS TO BE A RECURRENT PROBLEM ON TONS OF THESE CARS. IF THE CAR DIES AGAIN, THANKFULLY THE STARS ALIGNED AND MY HUSBAND WAS ABLE TO AT LEAST PULL TO THE SIDE OF THE ROAD, WE MAY NOT BE SO LUCKY. OF COURSE, THE CAR IS OUT OF WARRANTY NOW TOO SO HOW IS IT THAT ALL THESE PEOPLE, INCLUDING US, WILL BE ASKED TO SHELL OUT TONS OF MONEY TO FIX A COMMON ISSUE THAT NEEDS TO BE TAKEN CARE OF SO PEOPLE DON'T DIE! THIS IS NOT SIMPLY A MAINTENANCE ISSUE.

06/20/2019
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 06/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED2BJ******
Summary

DRIVING MY CAR ON THE STREET AND HEARD 3 BEEPS GO OFF AND CAR WOULDN'T ACCELERATE. STABILITRAK WARNING, TRACTION CONTROL AND ABS LIGHTS. TRIED PUSHING ON PEDAL TO GO AND CAR COULDN'T PICK UP SPEED. TURN CAR OFF LET SIT TRIED AGAIN 30 SECONDS LATER SAME. HAD THE THROTTLE SWITCH WORKED COUPLE DAYS AND NOW ITS HAPPEN AGAIN

06/18/2019
Components: STEERING
Incident Date: 06/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED4BJ******
Summary

WHILE DRIVING THE VEHICLE AT SLOW SPEEDS 20 MPH OR LESS THE POWER STEERING GOES OUT WHEN YOU APPLY THE BRAKES. WHEN THE PROBLEM FIRST HAPPENED WE CHECKED THE POWER STEERING FLUID AND MADE SURE IT WAS FULL. THEN IT STARTED HAPPENING AGAIN. IT HAPPENS RANDOMLY AND IT IS VERY HARD TO MUSCLE THE WHEEL IT BECOMES SO STIFF. THIS IS VERY DANGEROUS AND NEEDS TO BE INVESTIGATED AS THESE ARE TYPICALLY FAMILY VEHICLES CARRYING CHILDREN. AFTER DOING SOME RESEARCH ONLINE IT APPEARS THERE IS A SIGNIFICANT NUMBER OF TRAVERSE OWNERS WHO HAVE EXPERIENCED SIMILAR PROBLEMS.

06/17/2019
Components: ENGINE
Incident Date: 06/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED5BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING 30 MPH, THE VEHICLE SEIZED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE CONTACT HAD THE VEHICLE TOWED BY AAA TO BAIERL CHEVROLET (10430 PERRY HWY, WEXFORD, PA 15090, (877) 217-0160) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN BELT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 81,331.

06/06/2019
Components: ENGINE
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED2BJ******
Summary

THE WATER PUMP LEAKING- ONLY 68,0000 MILES

05/21/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 05/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGEDXBJ******
Summary

THE VEHICLES CONTROL PANEL DISPLAYS MULTIPLE ERRORS SUCH AS ENGINE POWER IS REDUCED, PARK ASSIST OFF, TRACTION CONTROL OFF, BRAKE (IN RED), ABS AND ALL THE GAGES GO UP AND DOWN, AUTOMATIC LOCKS-LOCK AND UNLOCK ALL WHILE DRIVING ON CITY STREET AND HIGHWAYS. ATTEMPTING TO PULL THE CAR OVER, THE TRANSMISSION WONT GO INTO PARK. MULTIPLE TIMES IT WON'T START AND SOMETIMES THE VEHICLE FAILS TO GAIN SPEED WHILE DRIVING.

05/11/2019
Components: SUSPENSION,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 12/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED3BJ******
Summary

THE AIR CONDITIONER STILL FAULTY. REPLACED HOSES AND FREON. THE STRUTS STILL LEAKING FLUID AROUND TIRE AREA SINCE PURCHASED. I SEE MANY COMPLAINTS ONLINE AT DIFFERENT FORUMS ABOUT THIS. MY ENGINE LIGHT COMES ON INTERMITTENTLY ANF WHEN I HAVE IT TESTED IT JUST SAYS O2 SENSORS. THE LIGHT WILL STAY ON FOR 1-2 DAYS AND THEN GO OUT AND REMAIN OFF FOR SEVERAL MONTHS AT A TIME. EVERYTHING IN THE CAR IS PLASTIC AND KEEPS POPPING OFF. I HAVE REPLACED SO MANY DOOR AND SEAT PIECES THAT THIS IS CRAZY EVEN DOWN TO REPLACING MOTOR MOUNTS. I LOVE CHEVROLET BUT THIS BY FAR HAS BEEN MY MOST AGGRAVATING AND COSTLY PURCHASE.... I USED TO GO TO MY LOCAL CHEVY DEALER FOR SERVICE BUT I NOTICED WHEN I LOG IN TO MY CHEVY/GM PROFILE THEY DON'T LOAD ANYTHING INNTHE SYSTEM FOR CHEVY TO SEE YOU ARE REALLY MAINTAINING YOUR CAR. THESE DEALERS ARE RIPPING PEOPLE OFF.

05/11/2019
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 05/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJEDXBJ******
Summary

SERVICE STABILITRAK/TRACTION CONTROL OFF LIGHT KEEPS COMING ON WHEN DRIVING AT NORMAL SPEED

05/06/2019
Components: POWER TRAIN,ENGINE
Incident Date: 05/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED0BJ******
Summary

THE TIMING CHAIN WHEN OUT ON MY 2011 CHEVY TRAVERSE. THERE ARE KNOWN ISSUES WITH THESE VEHICLES NOT MUCH OLDER THAN MINE AND I AM HEARING ABOUT A LOT OF ISSUES WITH THE 2011 MODELS AS WELL. I THINK THAT THIS SHOULD BE LOOKED INTO. THE TIMING CHAIN WENT OUT WHEN I WAS DRIVING ON THE HIGHWAY WITH MY FAMILY AND THAT COULD HAVE TURNED INTO A DEADLY SITUATION. MY VEHICLE WAS PURCHASED USED BUT HAS BEEN WELL MAINTAINED. WITH JUST OVER 100K MILES AND KNOWN ISSUES WITH THE TIMING CHAINS IN THESE VEHICLES I REALLY THINK THAT IT SHOULD BE LOOKED INTO.

04/26/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED9BJ******
Summary

2ND OWNER. AT 91K MILES WHOLE ELECTRICAL SYSTEM BLEW OUT. COST $600 TO FIX. AT $111K MILES ENGINE LIGHT CAME ON. WENT TO DEALERSHIP AND TIMING CHAIN NEEDED TO BE REPLACED. PARKED THE VEHICLE AS DEALERSHIP SAID IT KEEPS HAPPENING FOR 2011 TRAVERSE AND THEY ARE WAITING FOR RECALL. 6 MONTHS LATER DECIDED TO TAKE CAR BACK TO DEALERSHIP TO GET FIXED QUOTED $3800. ON WAY TO DEALERSHIP (20 MINUTES AWAY) GOING 40 MILES AN HOUR CAR STARTED MAKING MACHINE GUNS NOISES AND SLOWING DOWN. PULLED INTO A NEIGHBORHOOD AND PARKED CAR. CALLED A TOW COMPANY AND HAD THEM TOW IT BACK TO THE HOUSE. LUCKILY, OUR NEIGHBOR WORKS AT A MECHANIC SHOP AND CAME OVER. HE TURNED THE CAR ON AND IT SHUT RIGHT OFF. AFTER HIS EXAMINATION HE SAID MY ENGINE HAD SEIZED AND WOULD NEED TO REPLACE IT. ALREADY HAVING TO RESET THE ELECTRICAL SYSTEM NOW I NEED TO REPLACE A TIMING CHAIN AND REPLACE AN ENGINE?? SEEMS AFTER READING ALL OF THE COMPLAINTS THE 2011 TRAVERSE HAS MAJOR ISSUES AND THIS NEEDS TO BE ADDRESSED!

04/18/2019
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED2BJ******
Summary

AIR CONDITIONER SNOWFLAKE LIGHT BLINKS 3 TIMES THEN GOES OFF AND TURNS ONTO AUTO. AIR CONDITIONER CHARGED AND REPEATS WHAT IS MENTIONED ABOVE.

03/19/2019
Components: POWER TRAIN
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED7BJ******
Summary

BAD SHUDDERING IN BETWEEN SHIFTING GEARS AT LOW SPEEDS. MECHANIC DETERMINED THAT IT IS 3-5-R WAVE PLATES IN THE TRANSMISSION. IN ACCORDANCE TO THE CHEVROLET GARAGE, THIS IS AN ON GOING PROBLEM IN TRAVERSES AND HAVE REPLACED THEM IN NUMEROUS VEHICLES. IF NOT CORRECTED IMMEDIATELY, IT WILL LEAD TO A REPLACEMENT OF THE TRANSMISSION..

03/18/2019
Components: ENGINE
Incident Date: 03/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED0BJ******
Summary

I HAVE THE CEL ON READING CODE P0017. THE SUV IS STARTING TO IDLE A BIT ROUGHER AND I HAVE GARAGED THE VEHICLE UNTIL I CAN HAVE IT SERVICED. I CONTACTED THE DEALERSHIP REGARDING THE SERVICE BULLETIN 11340 AND REFERENCING BULLETIN 12-06-01-009D FOR TIMING CHAIN AND TENSIONER FAILURE AND REPLACEMENT THE SERVICE TECH STATED THAT ALTHOUGH THEY HAVE ISSUES REGARDING THIS ENGINE, THE YEAR OF MY TRAVERSE DIDN'T QUALIFY. I THEN CONTACTED GM. THE BEST THEY COULD PROVIDE IS A CASE # REGARDING MY COMPLAINT AND OFFERED TO GET ME THE PHONE # TO MY NEAREST DEALERSHIP. I WILL HAVE TO KEEP ON PRESSING THE ISSUE UNTIL THE PROBLEM IS RESOLVED (CONSIDERING THE CHEVY HAS 89,000 MILES).

03/15/2019
Components: ENGINE
Incident Date: 05/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED1BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OVER TO THE SHOULDER AND IT WOULD NOT RESTART. THE VEHICLE WAS TOWED TO PHILLIPS CHEVROLET (1400 LOCKE DR, BOURBONNAIS, IL 60914) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS REPAIRED BY THE SAME DEALER APPROXIMATELY ONE YEAR AGO FOR ENGINE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

03/13/2019
Components: POWER TRAIN
Incident Date: 03/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFED6BJ******
Summary

TIMING CHAIN

03/12/2019
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 03/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED2BJ******
Summary

TRAVERSE TRACTION CONTROL LIGHT AND BRAKE LIGHT COME ON AND OFF ALL THE TIME. MAKING THINK THAT CAR IS NOT SAFE TO DRIVE. ALL OF THE TIME THAT THE LIGHTS COME ON WHEN WE ARR DRIVING IN A STRAIGHT LINE ON A FLAT SURFACE.

03/07/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFED0BJ******
Summary

I HAD TO REPLACE AN ENGINE AT 30K MILES DUE TO 'METAL IN OIL". NEVER ONCE MISSED AN OIL CHANGE AND NO WARNING OF ANY ISSUE UNTIL CAR DIED IN THE MIDDLE OF A BUSY ROAD WHILE TRYING TO TURN RIGHT ONTO SIDE STREET.. AFTER REPLACING ENGINE HAD TO GET NEW WHEEL SENORS AS THEY WENT BAD 2 WEEKS LATER. ONE AND A HALF YEARS LATER HERE WE ARE DASH FLASHING SAYING 'SERVICE STABILITRACK, SERVICE TRACTION CONTROL, ENGIRE POWER REDUCES". CHECK ENGINE LIGHT ALSO ON. MECHANIC SAYS I WILL NEED A NEW ACCELORATOR PEDAL ALONG WITH THROTTLE BODY. THE CAR ITSELF AT THIS POINT IS UNDER 50K MILES. ALSO PASSENGER SIDE WINDOW DOES NOT GO UP OR DOWN WITH DRIVE SIDE DOOR LEVERS.

03/05/2019
Components: STEERING,AIR BAGS,ENGINE
Incident Date: 02/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED3BJ******
Summary

**TIMING BELT RECALL** I WAS DRIVING MY VEHICLE ON THE LOCAL PARKWAY AND IT LOST POWER WHILE I WAS DRIVING IT THEN STARTED RIDING ROUGH AS IF THE TIRES WERE WOBBLING THEN I WENT TO MAKE A LEFT TURN AND IT STARTED MAKING A REEVING NOISE DURING THE TURN. I HAD THE CAR TOWED TO THE AUTO SHOP AND I WAS TOLD THERE WAS NO OIL LEAKS BUT THE OIL WAS LOW AND ALSO I HAD TO REPLACE THE TIMING CHAIN ON MY VEHICLE.

03/05/2019
Components: STEERING
Incident Date: 12/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED3BJ******
Summary

**POWER STEERING RECALL*** I WAS DRIVING MY VEHICLE AND IN THE MIST OF DRIVING MY VEHICLE STEERING BECAME HARD. AS I WENT TO MAKE A TURN MY STEERING LOCKED UP AND I COULD NOT MAKE A TURN WITHOUT THE USE OF FORCE. WHEN I HAD THE VEHICLE TOWED TO THE MECHANIC I WAS TOLD THE POWER STEERING PUMP WENT OUT AND POWER STEERING RACKET PINON NEEDED TO BE REPLACED.

03/01/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED7BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE SAFELY TO HIS RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT PROVIDE ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

02/18/2019
Components: ENGINE
Incident Date: 02/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED2BJ******
Summary

MY CAR DOESN'T EVEN HAVE 120000 MILES AND THE CRANKSHAFT IS OUT OF IT. I GET REGULAR OIL CHANGES AND MAINTAIN MY CAR. AS I WAS DRIVING MY CHEEK EVERYONE LIGHT CAME ON AND MY ENGINE MADE A LOUD NOISE

02/18/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 01/30/2019
Crash: No
Fire: No
Summary

WHILE DRIVING MY 2011 CHEVY TRAVERSE LT ON HIGHWAY WITH 130,000 MILES ON IT WHEN MY TRAVERSE LOST ACCELERATION AND STALLED OUT WITH CARS FLYING UP ON ME AT 65-70 MPH,I FINALLY COSTED OVER TO THE EMERGENCY LANE, HAD IT TOWED TO DEALERSHIP AND TECHS COULDN'T FIGURE THIS OUT , AFTER A WEEK OF SERVICE TECHS COULDN'T FIND THE PROBLEM, I WAS FINALLY NOTIFIED BY DEALERSHIP THAT THERE'S SOMETHING WRONG WITH MOTOR AND ELECTRICAL AND IT'S NOT WORTH FIXING. I WOULD LIKE TO KNOW WHAT I CAN DO WITH THIS .

02/15/2019
Components: STEERING,AIR BAGS,UNKNOWN OR OTHER
Incident Date: 01/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFED7BJ******
Summary

OUT OF NO WHERE MY AIR BAG LIGHTS CAME ON. THE SENSOR IN THE PASSENGER SEAT ISNT DETECTING WEIGHT AND STAYS OFF ALL THE TIME NOW, ALSO MY SERVICE AIRBAG LIGHT IS ON FOR THE DRIVER AS WELL. I AM ALSO HAVING POWER STEERING ISSUES AS WELL. MY POWER STEERING FLUID IS FULL, NO LEAKS BUT THE STEERING IS HARD TO TURN. HAD THE STEERING PUMP CHECKED AND WAS TOLD NOTHING WAS WRONG WITH IT. MY LAST ISSUE IS WITH THE SPEAKERS THEY CUT IN AND CUT OUT ALL THE TIME AND NINE TIMES OUT OF TEN I ONLY HAVE MY TWEETERS FOR SOUND. VERY DISAPPOINTED WITH CHEVY RIGHT NOW.

02/13/2019
Components: ENGINE
Incident Date: 01/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVEED7BJ******
Summary

WAS DRIVING ON THE FREEWAY WHEN A I HEARD A BANG NOISE FROM THE ENGINE. ENGINE COMPLETELY DIED, NO WARNING SIGNS NOTHING. MECHANIC LOOKED AT IT, THE ENGINE LOCKED AND TOLD ME IT WAS THE TIMING BELT AND IT GAVE OUT, AND I NEED TO REPLACE THE ENGINE COMPLETELY. LOOKED ONLINE THERE HAS BEEN SIMILAR CASES AND GM IS DOING NOTHING ABOUT IT. NOW I'M LOOKING AT $7,880 TO GET THE CAR RUNNING. THE VALUE OF THE CAR IS OVER 8K MECHANIC SAID ITS A TOTAL LOST BECAUSE ITS ABOUT WHAT THE CAR IS VALUED. VERY DISAPPOINTING, HAVE HAD A LOT OF TROUBLE WITH THIS CAR.

02/13/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 02/01/2019
Crash: No
Fire: No
Summary

THIS IS TOWARD CHEVROLET AND ANY OTHER VEHICLE MAKERS THAT REQUIRE EXCESSIVE USE OF DEALERSHIPS FOR MINOR MAINTENANCE. I HAVE COMMUTED 40 MILES DAILY FOR 18 YEARS, I HAVE PREVIOUSLY OWNED FORD VEHICLES AND HAD NO ISSUES WITH DOING MINOR REPAIRS MYSELF. WITH MY CHEVY VEHICLE I HAVE TO TAKE IT INTO THE DEALERSHIP OR REPAIR SHOP TO CHANGE A SIMPLE HEADLIGHT BECAUSE OF THE GREEDY DESIGN OF THE VEHICLE. THEY DID THIS ON PURPOSE SO THEY COULD MAKE MORE MONEY AT THE DEALERSHIP AFTER SALES. IN THE PAST WHEN I DROVE FORDS IF MY HEADLIGHT WENT HOME I WOULD STOP A COUPLE BLOCKS FROM MY WORK AND POP ONE IN. I STOPPED ON EXIT RAMPS AND ADDED A NEW ONE MANY TIMED, KEEPING A EXTRA IN MY GLOVE BOX LIKE A PREPARED DRIVER. WITH MY TRAVERSE I HAVE GO IN AND HAVE THE TIRE TAKEN OFF AND THE WHEEL WHEEL PLASTIC OFF TO CHANGE THE HEADLIGHT. THIS IS COMPLETELY UNSAFE AND RIDICULOUS. I'VE COMPLAINED TO CHEVY WITHOUT A RESPONSE. THIS NEEDS TO CHANGE TO SAVE LIVES. IT IS VERY DANGEROUS FOR LONG COMMUTERS. IMAGINE BEING ON VACATION AND HAVING TO SPEND A DAY OF IT AT A DEALERSHIP GETTING YOUR HEADLIGHT CHANGED FOR $125.00. WE LIVE IN MN AND FREQUENTLY HAVE TO CHANGE BULBS DUE TO --60 DEGREE WIND CHILLS. IT'S IMPOSSIBLE TO KEEP UP WITH, AND SHOULD BE ILLEGAL. WHEN YOU SPEND $30K-50K ON A VEHICLE IT SHOULD BE SAFE AND EASY TO MAINTAIN SAFETY. DON'T EVEN GET ME STARTED ON HAVING TO PULL OUT THE FLOORING OF THE 2ND ROW TO CHANGE A BATTERY.

02/12/2019
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJEDXBJ******
Summary

REDUCED POWER ON VECHILE WITH DASH LIGHTS INDICATING CHECK STABILE TRACK. SEE A LOT OF COMPLAINTS ON THIS. HAPPENED 3 TIMES FINALLY HAD TO REPLACE THROTTLE BODY AND HARNESS FOR $550. NO RECALLS? 110,000 MILES. VERY DANGEROUS TO HAVE CAR SLOW DOWN ON HIGHWAY DURING WINTER CONDITIONS.

02/03/2019
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED7BJ******
Summary

WHILE THE VEHICLE IS STATIONARY OR BEING DRIVEN THE TRACTION CONTROL TURNS OFF, THE STABILIZER GOES OUT, AND THE ENGINE POWER REDUCES. I WAS ON THE HIGHWAY AND I LOST POWER GOING FROM 65 MPH DOWN TO 25-30 MPH. I HAD TO PULL OVER AND SHUT OFF THE CAR, WAITED FOR 15 MINUTES AND STARTED DRIVING AGAIN. I HADN'T GONE FAR AND ALL THE WARNINGS CAME UP AGAIN AND POWER WAS REDUCED. WHILE DRIVING IN TOWN THE SAME THING HAPPENS AND I CAN BE GOING 25 MPH AND THE POWER GOES DOWN TO 10 MPH. WARNING LIGHTS SAY TRACTION 'CONTROL OFF, STABILIZER OFF, ENGINE POWER REDUCED. ALL OF THIS HAPPENS WHILE THE VEHICLE IS STATIONARY OR BEING DRIVEN!!!

01/24/2019
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 01/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVFED5BJ******
Summary

WHILE DRIVING NORMALLY ON A FREEWAY WHERE SPEED LIMITS ARE 65+ THE CAR SUDDENLY LOST ENGINE POWER AND ITS IMPOSSIBLE TO REACH SPEEDS ABOVE 15 MPH. SEVERAL CODES APPEAR "SERVICE TRACTION CONTROL" "REDUCED ENGINE POWER" "TRACTION CONTROL OFF". THE CAUSE IS A FAULTY THROTTLE BODY, WHICH IS NOT A SERVICEABLE PART IT JUST RANDOMLY FAILS. ONLINE FORUMS SHOW REPORTS OF THIS PROBLEM 100S AND 100S OF TIMES DATING BACK TO AT LEAST 2014, ON LOW MILEAGE VEHICLES NO LESS. DEALERS DENY KNOWING OF A PROBLEM. CHEVY HAS BEEN NOTIFIED MANY TIMES BY MANY CUSTOMERS YET NO RECALLS HAVE BEEN ISSUED AND DEALERSHIPS AREN'T AWARE OF THE PROBLEM IN ORDER TO FIX IT. A LOSS OF ENGINE POWER LIKE THIS COULD BE FATAL. IF YOUR FORTUNATE ENOUGH TO BE NEAR A DEALERSHIP YOU MIGHT FIND A REPAIR. OTHERWISE YOUR STUCK TRYING TO LIMP IT TO A SHOP, FIND THE PART AND RESET THE IDLE CODES. THIS IS TURNING INTO A VERY EXPENSIVE REPAIR.

01/23/2019
Components: SUSPENSION
Incident Date: 01/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJEDXBJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE SHOOK VIOLENTLY IMMEDIATELY AFTER IT WAS PURCHASED. THE CONTACT STATED THAT THE SHOCKS WERE FRACTURED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WIILIS CHEVROLET BUICK (2707 S DUPONT BLVD, SMYRNA, DE 19977) AND TEST DRIVEN. THE MECHANIC STATED THAT THE SHOCKS WOULD RETURN TO NORMAL EVENTUALLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, PROVIDED A CASE NUMBER, AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 126,000.

01/22/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 01/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED9BJ******
Summary

MY TRAVERSE HAS BEEN LOOSING POWER TRACK CONTROL CUTS OFF AND WILL NOT COME BACK ON. AT TIMES IT DOESN'T SHIFT GEARS. WHEN THE TEMP GETS DOWN IN THE 30'S IT MESSES UP. CAN'T GO VERT FAR WITHOUT IT STOPPING. THIS HAS BEEN GOING ON SINCE I'VE HAD THIS CAR.

01/20/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED9BJ******
Summary

'TIMING CHAIN'. RECENTLY ENGINE LIGHT APPEARS ON AND GOES OFF WHILE DRIVING MY 2011 CHEVY TRAVERSE LT 3.6L WITH ALMOST 113,000 MILES. I USED MY SCANNER AND CODES P0008 AND P0017 APPEARED. AFTER DOING MY RESEARCH I DISCOVERED THAT, 1. THE CODES ARE FOR THE ENGINE TIMING CHAIN. 2. TONS OF CUSTOMERS THAT OWN THE SAME MAKE, MODEL AND YEAR AS MINE ALONG WITH MANY DIFFERENT GM MODEL VEHICLES THAT HAVE THE 3.6 L ENGINE, ARE HAVING THE SAME CODE AND ENGINE PROBLEM. 3. GM KNOWS ABOUT THIS ISSUE SINCE THEY HAVE EXTENDED THE WARRANTY UP TO 120,000 MILES ON SOME OF THE 2011 CHEVY TRAVERSE'S AND OTHER GM MAKES AND MODELS. GM ADVISED ME THAT MY VIN IS NOT COVERED AND I SHOULD BRING MY VEHICLE TO THE CLOSEST GM DEALER TO HAVE THEM DIAGNOSE THE PROBLEM. I BROUGHT MY VEHICLE TO ADAMS CHEVROLET LOCATED IN HAVRE DE GRACE, MARYLAND ON 01/10/19. ADAMS CHEVROLET TECH STATS: FOUND CODES P0008 AND 0017. FOUND TIMING IS NOT IN SYNC DUE TO FAULTY TIMING CHAINS. STATED CUSTOMER DECLINED REPAIRS AT THIS TIME. CUSTOMER WOULD NEED TO REPLACE TIMING CHAINS AND ACTUATORS. I CONTACTED GM A SECOND TIME A FEW DAYS AFTER I BROUGHT MY VEHICLE TO ADAMS CHEVROLET, THE GM EMPLOYEE STATED THAT SHE WILL NOTE EVERYTHING AND HAS MY CURRENT ADDRESS AND PHONE NUMBER ON FILE IF THEY NEED TO GET AHOLD OF ME. SHE STATED AGAIN MY VIN IS NOT COVERED AND THAT I SHOULD KEEP IN TOUCH WITH A CUSTOMER SERVICE EMPLOYEE FROM A GM DEALERSHIP AND SEE IF THEY WILL WORK WITH ME ON A PRICE AT MY EXPENSE. I HAVE HAD AN ISSUE WITH THE POWER STEERING WHILE DRIVING IN 2018 AND ADAMS CHEVROLET RECENTLY ADVISED ME THAT THERE IS AN EXTENDED WARRANTY ON THE POWER STEERING AS WELL BUT TIMING CHAIN IS NOT COVERED ON MY VIN. MY 2011 CHEVROLET TRAVERSE TIMING CHAIN AND /OR ISSUES RELATED TO THAT PROBLEM NEEDS RPLACED FOR FREE OR I WILL GRACEFULLY ACCEPT A NEW VEHICLE FROM GM FOR FREE AND YOU CAN HAVE MY TRAVERSE BACK. RESPECTFULLY,DYLAN

01/17/2019
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 01/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED9BJ******
Summary

CHECK ENGINE LIGHT FOR THROTTLE BOTTLE SENSOR WHICH CAUSES THE GAS PEDAL TO STICK WHEN TRYING TO ACCELERATE. SERVICE STABILITY TRACK AND TRACTION CONTROL OFF WHICH CAUSES THE CAR TO LOSE ENGINE POWER WHILE DRIVING

01/16/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 01/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED6BJ******
Summary

MY TRACTION CONTROL LIGHT CAME ON WHILE DRIVING ON A DRY PAVED ROAD THEN MY DASH FLASHED TRACTION CONTROL OFF, SERVICE TRACTION CONTROL, SERVICE STABILITRAK, ENGINE POWER IS REDUCED, AND THEN IT JUST SLOWED DOWN TO 10MPH AND I COULD NOT GO ANY FASTER. I PULLED OVER SHUT THE CAR OFF AND WAITED 5 MINUTES. IT STARTED AND RAN WELL TILL I GOT HOME. THE NEXT MORNING THE SAME EXACT THING HAPPENED. IT HAS NOW HAPPENED 6 TIMES IN A 72 HOUR PERIOD. PLEASE GO TO THIS VIDEO LINK TO SEE THAT I AM NOT THE ONLY PERSON HAVING THIS ISSUE WITH A TRAVERSE [XXX]. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

01/15/2019
Components: POWER TRAIN,TRACTION CONTROL SYSTEM
Incident Date: 01/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED7BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 45 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

01/15/2019
Components: ENGINE
Incident Date: 01/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGEDXBJ******
Summary

AT 116,000 MILES THE TIMING CHAIN IS BREAKING/STRETCHING WHICH WILL CAUSE THE ENGINE TO STOP OPERATING WHILE IN MOTION.

01/07/2019
Components: STEERING,WHEELS,ELECTRONIC STABILITY CONTROL
Incident Date: 01/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED1BJ******
Summary

I PURCHASED THIS VEHICLE IN JANUARY 2017 WITH ONE OWNER HAVING HAD IT. HERE IT IS NOW 2 YEARS LATER AND I HAVE NUMEROUS PROBLEMS WITH MY VEHICLE. SOME OTHER OWNERS HAVE HAD BUT IT STILL ISN'T PART OF A RECALL. THE PAST YEAR I HAVE ALREADY SPENT OVER $1000 TO FIX IT. ITEMS ALREADY REPLACED INCLUDE SEVERAL SENSORS, WHEEL BEARING, POWER STEERIG PUMP AND A BATTERY. WHAT STILL NEEDS REPLACING: RACK AND PINYON, SHOCKS AND STRUTS, AND I HAVE AN ELECTRICAL PROBLEM. CURRENTLY, MY WINDOWS GO DOWN BUT WON'T GO UP BECAUSE THERE IS AN INTERMITTENT ELECTRICAL PROBLEM AND MY RADIO CUTS IN AND OUT. I AM STILL PAYING FOR THE CAR AND NO ONE IS HELPING. OTHER USERS HAVE REPORTED SOME OF THE SAME THING. IF I GO TO MY MECHANIC HE TELLS ME THERE ARE THOUSANDS OF SERVICE ANNOUNCEMENTS. BUT WHEN I LOOK AT MY MAKE AND MODEL THERE IS ONLY 4 RECALLS AND IF I GO BY VIN SPECIFICALLY THERE IS NONE. THIS IS RIDICULOUS ! SOMEONE SHOULD HELP. WITH A CAR THAT ISN'T 'THAT OLD' I SHOULDN'T BE HAVING THIS MANY ISSUES. I HAVE 154,039 MILES ON IT. IT ISN'T SAFE. MY WINDOW IS STUCK RIGHT NOW I'M THE DOWN POSITION. I CAN MOVE IT DOWN MORE BUT NOT UP. I HAVE 3 KIDS. MY CAR SEEMS TO NOT WORK MORE THAN IT DOES. NOTHING LIKE SCREWING OVER THE LITTLE GUY...CHEVY NUMBER ONE ON SAFETY YA RIGHT

01/07/2019
Components: AIR BAGS
Incident Date: 01/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED5BJ******
Summary

SEVERAL MONTHS AGO ONSTAR NOTIFIED ME THAT I NEEDED TO TAKE MY VEHICLE IN FOR SERVICE DUE TO A WARNING THAT STATED THERE WAS A PROBLEM WITH THE AIRBAG, I DID TAKE THE CAR TO THE DEALER AND THEY DID NOT FIND ANYTHING. DURING THE LAST FEW DAYS I KEEP GETTING A WARNING THAT SAYS "SERVICE AIRBAG." I WENT ONLINE TO SEE IF ANYONE ELSE WAS HAVING THE SAME PROBLEM. SURE ENOUGH, OVER 30 PEOPLE, AND THERE COULD BE A LOT MORE, HAD REPORTED THE SAME TYPE OF PROBLEM THAT I AM HAVING. THE "SERVICE AIRBAG" WARNING LIGHT COMES ON WHILE I AM DRIVING AND STAYS ON FOR HOURS, THEN IT WILL GO OFF, BUT COME BACK ON AGAIN. SOMETIMES IT COMES ON AND STAYS ON BEFORE I LEAVE THE DRIVEWAY. IN SOME CASES OTHER OWNERS STATED THAT THEY HAD TO PAY MORE THAN $1,200 TO HAVE A REPAIR DONE AND THEN THE PROBLEM APPEARED AGAIN. I BOUGHT THE VEHICLE BRAND NEW AND ONLY HAVE 45,000 MILES ON IT. THIS IS CLEARLY A FACTORY DEFECT AND I WOULD HOPE THAT NO ONE IS SERIOUSLY INJURED OR KILLED BEFORE SOME ACTION IS TAKEN BY YOUR AGENCY TO HAVE THIS PROBLEM RECTIFIED BY GENERAL MOTORS.

01/04/2019
Components: ENGINE
Incident Date: 10/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED8BJ******
Summary

DRIVING, SMELLED COOLANT AND HEARD FAN RUNNING. TEMP GAUGE WAS SLIGHTLY ELEVATED, NOT IN THE RED. TOPPED OFF COOLANT AND TOOK TO MECHANIC. HE SAID I COULDN'T HAVE CHECKED RADIATOR BECAUSE IT HAS A COVER OVER THE ENGLINE.WATER PUMP AND BLOWN HEAD GASKET, ESTIMATE $3600-$5000. IT'S BEEN SITTING 3 MONTHS BECAUSE I CAN'T AFFORD TO FIX IT. I HAVE 3 DISABLED CHILDREN, AND CAN'T GET THEM TO DR APPTS BECAUSE MY OTHER CAR IS 18 YEARS OLD AND TOO SMALL.

12/29/2018
Components: SEAT BELTS
Incident Date: 12/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVEED8BJ******
Summary

THE VEHICLE IS ONLY 7 YEARS OLD AND HAS THREE (3) FAILED SEAT BELTS. I CALLED GM AND THEY SAID ONE OF THE BELTS IS ON RECALL BUT THEY WILL NOT REPAIR THE OTHERS. I AM A RECENT WIDOW WITH 4 CHILDREN UNDER 8 YEARS OLD DRIVNG THIS CAR WITH FAILED SEAT BELTS. I NEED HELP TO GET THE SEAT BELTS FIXED SO THE MY CHILDREN WILL BE SAFE AND I WILL BE IN COMPLIANCE WITH THE LAW.

12/20/2018
Components: EXTERIOR LIGHTING,AIR BAGS
Incident Date: 11/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFED2BJ******
Summary

MY 2011 CHEVROLET TRAVERSE JUST STARTED TO HAVE THE AIRBAG LIGHT ON THE DASHBOARD GO ON AND STAY ON. THIS VEHICLE HAS NOT BEEN IN AN ACCIDENT OF ANY KIND. ''TIS VEHICLE CURRENTLY ONLY HAS 32,000 MILES. HARDLY DRIVEN. WELL TAKEN CARED FOR.

12/17/2018
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 12/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED0BJ******
Summary

DRIVING THE TRAVERSE STARTED TO SMELL WIRES BURNING IN THE CABIN DASHLIGHTS STARTED GOING CRAZY AND DINGING . WAS ABOUT A MILE TO WHERE I COULD PULL OVER SAFELY .. STARTED TO PULL OFF THE BREAKS AND STEERING SEEMED TO STOP WORKING AND THE VEHICLE DIED.. I NEARLY HIT BRIDGE PILLAR NOT BEING ABLE TO STEER OR STOP.. THE CAR WAS FULL WITH MYSELF 4 CHILDREN AND A NEWBORN.. I AM TOLD THE MOTOR IS RUINED AND NO ONE CAN PINPOINT THE OTHER PROBLEMS.. THE REPAIR COSTS ARE AROUND 6000$ WHICH HAVE NOT BEEN DONE BECAUSE HONESTLY I'M SCARED FOR MY LIFE TO FIX THIS VEHICLE AND DRIVE IT..

12/16/2018
Components: ELECTRICAL SYSTEM,AIR BAGS,SEATS
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED6BJ******
Summary

TAKATA RECALL, AIR BAG WARNING LIGHT COMES ON WHEN ITS COLD OUTSIDE, RECALL NUMBER 14V266, FUEL GAUGE STOPS WORKING WHEN ITS COLD OUTSIDE, PASSENGER SIDE WINDOW DOES NOT ROLE UP WITH THE DRIVER SIDE CONTROLS.

12/14/2018
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 12/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED1BJ******
Summary

STABILITY TRACTION CONTROL SYSTEM PROBLEMS. I HAVE A 2011 CHEVY TRAVERSE. PROBLEMS ERUPTED AFTER I FINISHED PAYING IT OFF. I HAD THIS CAR FOR 7 YEARS NOW AND 100K MILES NOW. FOR THE PAST YEAR THE TRACTION CONTROL SYSTEM HAS FAILED MULTIPLE TIMES. AT FIRST I TOOK IT TO THE DEALER AND SPENT OVER $3500 TO FIX IT. A FEW MONTHS AFTER THE PROBLEM CAME BACK. THE DEALER WAS ASKING FOR ALMOST $4000 STATING THAT IT WAS SOMETHING ELSE NOT FIXED BEFORE. EVEN A MECHANIC FROM THE DEALERSHIP TOLD ME TO GET RID OF IT BECAUSE LOTS OF PEOPLE WERE COMPLAINING WITH SAME ISSUES. AT FIRST THE "TRACTION CONTROL SYSTEM OFF" COMES ON THE SCREEN EVERY TIME I DRIVE FOR A LONG PERIOD OF TIME. FOLLOWED BY "SERVICE STABILITY TRACTION CONTROL SYSTEM". NOW AS SOON AS I TURN THE CAR ON THE SAME MESSAGES APPEAR. JUST A WEEK AGO I WAS IN THE HIGHWAY AND "POWER LOSS WARNING" CAME OUT IN THE SCREEN. I COULDN'T ACCELERATE, THANK GOD I WAS NEAR AN EXIT AND WAS ABLE TO GET OUT IN TIME BEFORE IT STOPPED COMPLETELY. TURNED OFF THE CAR AND WAITED A FEW MNTS. TURNED ON AGAIN AND DROVE OFF ON THE SERVICE ROAD. I WAS NOT ABLE TO GO FASTER THAN 10 MPH. NOW THE CAR IS IN MY DRIVEWAY AND I'M GETTING READY TO GET RID OF IT ASAP! BUT JUST NOTICED THAT I'M NOT THE ONLY ONE WITH SUCH A PROBLEM. WE NEED A RECALL FAST. I BOUGHT THIS CAR FOR 47K THINKING THAT IT WAS GOING TO LAST JUST LIKE THE OLD CHEVYS. BUT THIS NEW TECH IS KILLING IT! WE NEED A RECALL ON THIS FAST!

12/11/2018
Components: TIRES
Incident Date: 12/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED0BJ******
Summary

THESE ARE MY SECOND SET OF GOODYEAR FORTERA TIRES. THEY ARE RATED FOR 60 THOUSAND MILES AND I HAVE GOTTEN 20,000 TO 25,000 WHEN THEY BECAME SEVERELY CRACKED .

12/10/2018
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 12/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED1BJ******
Summary

TRACTION CONTROL WENT HAYWIRE WHILE GOING ABOUT 25 MILES AN HOUR, IT STARTED SHAKING UNCONTROLLABLY, "TRACTION CONTROL" LIGHT CAME ON AND WENT OFF ALMOST IMMEDIATELY. RPMS REVVED UP TO 5K. IT HAS DONE IT 4 TIME WITHIN A 24 HOUR PERIOD. MECHANIC HOOKED IT UP TO THE COMPUTER AND IT DETECTED NOTHING. ONLY THING THAT SHOWED UP WAS THAT IT LOST CONNECTION TO THE TRANSMISSION. WHEN THE ENGINE REVVED IT, IT SEEMED LIKE IT WENT OUT OF GEAR WHILE THE RPMS WENT HIGH, IT FELT AS IF I PUT IT IN NEUTRAL WHILE GOING AROUND 25 MPH.

11/30/2018
Components: STEERING
Incident Date: 11/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED2BJ******
Summary

BOUGHT THE SUV USED & I LOVE IT UNTILL A COUPLE WKS AGO TRYED TURNING OUT OF MY PARKING SPACE & NOTICED MY POWER STEERING WAS GONE IT WAS REALLY HARD TO TURN! IF I CAN PUSH ON THE GAS BE PEDAL AT ALL THE POWER STEERING WILL FREE UP & I CAN TURN! BUT IT GOES IN AND OUT WITHOUT ANY KNOWING! REALLY DISAPPOINTED! IT'S DIFFICULT TO TURN INTO A PARKING SPOT OR SOMETIMES TO MAKE A SHARP TURN ONTO ANOTHER STREET OR INTO PARKING LOTS WITH ON COMING TRAFFIC, I HAVE TO ALWAYS PREPARE MYSELF FOR IT TO GO OUT!!!

11/28/2018
Components: ENGINE
Incident Date: 11/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED7BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WITHOUT WARNING, THE TIMING CHAIN FRACTURED AND THE VEHICLE WAS UNABLE TO BE DRIVEN. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE DEALER (GARBER BUICK GMC, 5255 US-1, FORT PIERCE, FL 34982, (772) 467-0835) WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO RECALL OR DIAGNOSTIC TROUBLE CODE TO PROVIDE A REMEDY. THE VEHICLE WAS EXCLUDED FROM THE TIMING CHAIN EXTENDED WARRANTY CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

11/28/2018
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 11/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED6BJ******
Summary

BOUGHT A 2011 TRAVERSE A MONTH AGO WITH 93705 MILES ON IT. ON THE DRIVE HOME THE LIGHTS OF THE DASH CAME ON AND SAID TRACTION CONTROL OFF, SERVICE STABILITRAK, REDUCED ENGINE POWER. IT WOULDN'T GO PAST 20 MPH (MIND YOU I'M ON A BUSY STREET WITH MY FOUR KIDS). WAS ABLE TO GET IT HOME AND CALLED THE DEALERSHIP I GOT IT FROM AND AM WAITING FOR A CALL BACK.

11/16/2018
Components: SEAT BELTS
Incident Date: 09/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED2BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SEAT BELT DETACHED FROM THE VEHICLE ANCHOR WHILE REMOVING A CHILD SAFETY SEAT. THE VEHICLE WAS TAKEN TO HAYES CHEVROLET BUICK GMC CADILLAC OF BALDWIN (3656 GA-365, ALTO, GA 30510, (706) 776-1144) WHERE THE FAILURE WAS NOT DIAGNOSED; HOWEVER, A NEW SEAT BELT WAS INSTALLED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

11/13/2018
Components: STEERING
Incident Date: 10/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJEDXBJ******
Summary

STEERING WHEEL LOCKED UP DURING NORMAL DRIVING ON A HIGHWAY AS I STARTED A TURN, MAKING IT IMPOSSIBLE TO STEER LEAVING ME STRANDED IN TRAFFIC. HAD TO STOP, TURN OFF CAR, RESTART AND STEERING WHEEL BECAME FUNCTIONAL.

11/01/2018
Components: SEAT BELTS
Incident Date: 02/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED1BJ******
Summary

THE SEAT BELT RESTRAINT CABLE WAS ON A PREVIOUS RECALL, IT WAS TAKEN TO JONES CHEVROLET IN LEXINGTON TN FOR REPAIR. IT HAS THIS PAST YEAR BROKEN AND I HAD TO REPLACE IT. I WILL NEED TO REPLACE BOTH SOON AND SUSPECT THAT OTHERS ARE DRIVING AROUND WITH THESE DEFECTIVE UNITS. *TR

10/30/2018
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES,ENGINE
Incident Date: 10/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED6BJ******
Summary

STABILITRACK NEEDS SERVICED , ABS LIGHT ON , TRACTION CONTROL FAILURE . POWER LOSS . JUST DRIVING THROUGH TOWN APPROXIMATELY 30 MPH AND ALL ERRORS STARTED FLASHING . THIS IS A SAFETY CONCERN . I HAVE READ MULTIPLE COMPLAINTS ON THE SAME ISSUE WITH NO RESULTS

10/29/2018
Components: AIR BAGS,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 07/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGEDOBJ******
Summary

2011 TRAVERSE HAVING A SUDDEN LOSS OF POWER AND LOSS OF ACCELERATION FOLLOWED BY ERROR MESSAGES FOR BOTH THE TRACTION CONTROL AND STABILITRAK SYSTEMS AND MORE LIGHTS LIKE BRAKES AND AIR BAG AND ECT..

10/29/2018
Components: ENGINE
Incident Date: 10/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED5BJ******
Summary

I WAS DRIVING AND THE CAR SHUT OFF ON ME TOOK IT TO THE DEALER AND THEY SAID THE ENGINE IS LOCK BECAUSE OF NO OIL AND CHECK THE OIL AND I DO OIL CHANGE EVERY 3000 MILES THE WAS NO OIL ON THE GROUND AND NO LOW OIL WARNING ON THE DASH BOARD

10/11/2018
Components: AIR BAGS
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGEDXBJ******
Summary

TAKATA RECALL. AIRBAG LIGHT IS ON, PASSENGER SIDE AIRBAG IS NOT WORKONG

10/05/2018
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 09/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED1BJ******
Summary

I WAS DRIVING ON THE HIGHWAY AND THE VEHICLE SHUT OFF WHILE I WAS DRIVING AT 70 MPH. LOST POWER STEERING AND BRAKES OUT OF NO WHERE WHICH IS WHEN I NOTICED THE RPMS WAS AT 0. AFTER WE, BY THE GRACE OF GOD, MADE IT TO THE SIDE OF THE ROAD SAFELY, WE HAD IT TOWED TO A GARAGE WHERE THE SAID THE TIMING CHAIN CAME OFF AND RUINED THE ENGINE AND THAT IT IS A COMMON PROBLEM AND COULD BE FIXED FOR AROUND $5600. THE VEHICLE HAS 65K MILES AND BLEW UP? ITS A COMMON PROBLEM FOR A VEHICLE TO SHUT OFF ON THE HIGHWAY AND I WASN'T WARNED THAT THIS VEHICLE HAS THIS KIND OF HISTORY AND GM DON'T RECOGNIZE THIS IS A PROBLEM!

09/28/2018
Components: STEERING,ENGINE
Incident Date: 08/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED9BJ******
Summary

WHILE THE VEHICLE WAS CROSSING A THE I-395 BRIDGE INTO WASHINGTON DC AT 45 MPH, THE ENGINE SUDDENLY FAILED TAKING OUT THE POWER STEERING WITH A JERK TO THE LEFT. THIS FAILURE WAS NOT PRECIPITATED BY AN ENGINE WARNING LIGHT OR A CHANGE TO THE RIDE AND FEEL OF THE VEHICLE.

09/26/2018
Components: ELECTRICAL SYSTEM
Incident Date: 09/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED7BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE, STABILITY CONTROL, AND SERVICE TRACTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

09/12/2018
Components: POWER TRAIN
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED6BJ******
Summary

TIMING CHAIN NEEDED AT 60,000 MILES, I WAS TOLD GM IS AWARE OF THE PROBLEM, IT WAS SUGGESTED TO WAIT FOR THE RECALL, AFTER WAITING ONE YEAR STILL NOTHING HAPPENED. $3000.00 TO FIX!

09/07/2018
Components: STEERING
Incident Date: 09/01/2018
Crash: No
Fire: No
Summary

THE STEERING IS WHINING WHILE TURNING, I HAVE SEEN MULTIPLE COMPLAINTS OF STEERING FAILURE. MOVING AND STATIONARY.

08/29/2018
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 08/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED9BJ******
Summary

I WAS DRIVING ON A HIGHWAY AND MY CAR LOST POWER, IT SHOWED "TRACTION CONTROL OFF" AND THEN "SERVICE STABILATRACK" I WAS ABLE TO COAST OFF THE SIDE OF THE ROAD AND THE ENGINE SHUT OFF AND IT WILL NOT RESTART. HAD TO HAVE IT TOWED TO A REPAIR SHOP AND WAITING TO HESR FROM THEM.

08/21/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 08/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED5BJ******
Summary

I HAVE HAD THE 2001 CHEVY TRAVERSE FOR 1 YEAR NOW. BOUGHT IT USED FROM A CHEVY DEALERSHIP. THE TRACTION CONTROL/ STABILITRAK WARNING HAS COME ON NUMEROUS TIMES OVER THE YEAR, BUT HAS COME ON EVERY SINGLE DAY THIS PAST WEEK WHILE DRIVING. THERE IS NO LOSS OF POWER LIKE OTHERS HAVE REPORTED, BUT IT DOES KNOCK OUT THE CRUISE CONTROL WHEN THE WARNING MESSAGE COMES ON. THIS SOUNDS LIKE A MANUFACTURER PROBLEM AND SHOULD BE HANDLED BY THEM AT NO COST TO THE CONSUMER. I HAVE READY TONS OF COMPLAINTS ABOUT THIS. THERE SHOULD BE A RECALL.

08/17/2018
Components: STEERING
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED3BJ******
Summary

INTERMITTENTLY LOSING POWER STEERING ASSIST. COMES AND GOES UNEXPECTEDLY AND CAUSING YOU TO NOT BE ABLE TO STEER VEHICLE.

08/02/2018
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 07/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLED4BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE OPENING THE LIFTGATE WITH THE KEY FOB, THE LIFTGATE UNEXPECTEDLY CLOSED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.

07/31/2018
Components: AIR BAGS
Incident Date: 04/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED5BJ******
Summary

THE AIRBAG WARNING LIGHT TURNS OFF AND ON. SOMETIMES DOESN'T GO OFF AT ALL UNLESS I HIT A BUMP. I HAVE DONE SOME RESEARCH AND FOUND THAT THERE WAS A RECALL ON THE AIRE BAG AND RECALL NUMBER IS 14030. I CALLED GMC ABOUT THIS RECALL AND THEY TOLD ME THEY DID NOT SEE ANY RECALLS FOR MY VEHICLE BUT ADVISED ME TO TAKE THE RECALL NUMBER TO THE DEALERSHIP AND SEE IF IT CAN BE FIXED AT NO CHARGE TO ME. I DID NOT RECEIVE A LETTER IN THE MAIL ABOUT THIS RECALL. I CAN'T GETC A PASSING STATE INSPECTION UNLESS THIS PROBLEM IS FIXED.

07/31/2018
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFED7BJ******
Summary

WIPERS STOPPED WORKING WHEN I WAS ON THE ROAD. STILL CONTINUE NOT TO WORK. WHICH IS NOT FUN TO DRIVE. HOPING FOR NO RAIN. NOT SURE WHY MINE DOESN'T HAVE A RECALL BEING ITS IN THE SNOW STATE AND THEY ARE REPLACING A PART. SO I AM SUPPOSE TO PAY FOR IT MYSELF? ANOTHER ISSUE, OUR WINDOWS DON'T WANT TO ROLL UP BACK UP. OUR BACK RIGHT WINDOW HAS GOTTEN STUCK DOWN. THE BUTTON BACK THERE AND IN FRONT WON'T BRING IT BACK UP. WE HAVE TO TRY IT FOR LIKE AN HOUR, TURNING THE VEHICLE ON AND OFF, REAMING ON THE BUTTONS TO GET IT UP. IF THERE IS A SHORT CIRCUIT SOMEWHERE? WE CAN'T ADJUST OUR MIRRORS. ASSUMING AN ELECTRICAL ISSUE WITH ALL OF THIS.

07/28/2018
Components: ELECTRICAL SYSTEM
Incident Date: 07/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED4BJ******
Summary

TAKATE RECALL AFTER TURNING CAR ON IT DRIVING THE GAGES GO DEAD NOT WORKING AND AC BUTTONS WILL NOT WORK, THEN AFTER A FEW SECONDS IT WILL GO BACK TO WORKING. AND IT TELLS ME TO SERVICE AIR BAG, SERVICE AWD.

07/26/2018
Components: AIR BAGS
Incident Date: 07/16/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1GNKRJED8BJ******
Summary

AIR BAGS DO NOT COME OUT IN HIGHWAY IMPACT OF 70 MILES PER HOUR.

07/24/2018
Components: SEAT BELTS
Incident Date: 07/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED4BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHEN SHE RETRACTED THE REAR SEATS FROM A FOLDED POSITION, THE SEAT BELTS BECAME STUCK UNDER THE SEAT. THE CONTACT HAD TO TUG THE SEAT BELTS TO PLACE THE SEATS IN THE UPRIGHT POSITION. THE DEALER (LOEHMANN BLASIUS CHEVROLET CADILLAC, 90 SCOTT RD, WATERBURY, CT 06705, (203) 753-9261) INFORMED THE CONTACT TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

07/21/2018
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED0BJ******
Summary

ACUTATOR WENT OUT, APPARENTLY IT'S PRETTY COMMON IN THESE

07/16/2018
Components: ENGINE
Incident Date: 07/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED3BJ******
Summary

ANOTHER 2011 TRAVERSE WITH A TIMING CHAIN FAILURE AT 82K MILES. DRIVING HO E FROM WORK ON A BUSY ROUTE AND WITHOUT WARNING THE ENGINE STARTED MAKING HORRENDOUS NOISES AND LOST POWER ALMOST CAUSING US TO BE REAR ENDED. HAD CAR TOWED TO LOCAL MECHANIC WHO DETERMINED IT WAS THE TIMING CHAIN. HAVE OPEN CASE WITH GM (8-4399513745) BUT TOO DATE NOTHING BUT RUN AROUND. VIN IS NOT IN PARAMETERS FOR EXTENDED WARRANTY. HOW MANY TRAVERSES NEED TO FAIL BEFORE GM TAKES OWNERSHIP OF THEIR GROSS MANUFACTURING DEFECT AND MAKES THEIR CUSTOMERS WHOLE AGAIN - THIS SHOULD BE RECALLED AND A CLASS ACTION SUIT FILED. THIS HAPPENED 2 MONTHS AFTER REPLACING WATER PUMP, ALTERNATOR , BATTERY AND CRANK SHAFT SENSOR AFTER SUDDEN POWER LOSS. SOMEONE NEEDS TO HOLD GM RESPONSIBLE. THEY ARE BLAMING THE CONSUMER IN EVERY CASE AND REFUSE TO CORRECT THEIR MISTAKE. HOW MANY MORE WILL IT TAKE BEFORE SOMEONE STEPS IN AND MAKES GM DO THE RIGHT THING? IN THE MEANTIME ANOTHER CHEVY CUSTOMER LEAVING THE RANKS. I WILL LET EVERYONE WHO'S ANYONE KNOW THE TRUE GM CUSTOMER SERVICE AND COMMITMENT OR SHOULD I SAY LACK THERE OF.

07/11/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 07/10/2018
Crash: No
Fire: No
Summary

THE SERVICE TRACTION CONTROL AND STABILITRACK LIGHT KEEPS COMING ON. OUR VEHICLE IS A FAMILY VEHICLE AND WHEN WE HIT A STOP AND TRY TO ACCELERATE AGAIN THE VEHICLE LUNGES. LOSS OF SPEED DOWN TO 10-15 MPH IMMEDIATLY. WE HAVE TO DRIVE THIS VEHICLE ON THE HIGHWAY EVERYDAY AND THIS IS SERIOUSLY DANGEROUS.

07/04/2018
Components: POWER TRAIN,SERVICE BRAKES,ENGINE
Incident Date: 06/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED2BJ******
Summary

I GOT MY CAR 6 MONTHS AGO, SO FAR THE BRAKES WENT OUT, ROTORS WENT OUT, ALL STRUTS HAD TO BE REOLACED, HEATER BROKE, AIR CONDITIONER LEAKES, AND NOW TIMING CHAINS NEED TO BE REPLAVED. I FOUND AN INSPECTION COMPLETED 2 WEEKS BEFORE I BOUGHT MY CAR DONE AT ANOTHER DEALERSHIP. THE LIST OF ISSUES IS SCARY.

06/27/2018
Components: UNKNOWN OR OTHER
Incident Date: 04/01/2018
Crash: No
Fire: No
Summary

THE AIR CONDITION SYSTEM WON'T STAY COLD HAVE BEEN TOLD IT IS THE EVAPORATOR POSSIBLY MORE BUT ITS GONNA COST 1000. TO 2500.00 TO GET FIXED. I HAVE RESEARCHED AND APPARENTLY THOUSANDS OF PEOPLE WITH TRAVERSE 'S ARE OR HAD THE SAME ISSUES. I THINK IT'S TIME FOR A RECALL TO BE DONE. MY DAUGHTER HAD 4 CHILDREN AGES 2YRS 8YRS AND TWO 10YR OLDS AND 7 AND A HALF MONTHS PREGNANT DRIVING 90 MILES ROUND TRIP TO WORK AND HOME CHILDREN RIDE TO THE TOWN SHE WORKS IN FOR DAYCARE SO THEY ARE IN THIS HOT VEHICLE A WELL. SHE IS STILL MAKING PAYMENTS ON THIS VEHICLE. WE HAVE PUT FREON AFTER FREON IN TRYING TO KEEP IT MIGHT LAST 5 MINUTES TO AN HOUR IF THEY LONG. .

06/27/2018
Components: ENGINE
Incident Date: 06/04/2018
Crash: No
Fire: No
Summary

WHILE DRIVING DOWN THE INTERSTATE I ATTEMPTED TO PASS A VEHICLE AT 70 MPH WHEN SUDDENLY THE VEHICLE LOST ALL POWER. I WAS NOT ABLE TO GET TO THE RIGHT LANE SO I HAD NO CHOICE BUT TO PULL OFF TO THE LEFT WHERE I WAS BEING PASSED BY VEHICLES GOING 70 PLUS MPH NEXT TO A CEMENT BARRIER. THE VEHICLE WOULDN'T RESTART OR GIVE ANY INDICATION OF DOING SO. AFTER HAVING IT TOWED TO THE LOCAL CHEVY DEALER I WAS TOLD THAT THE TIMING CHAIN BUSTED AND SEIZED UP THE ENGINE. I CONTACTED CHEVY AND THEY STATED SINCE THE VEHICLE HAS 129400 MOLES ON IT THERE WAS NOTHING THEY COULD DO ABOUT IT BECAUSE IT WAS OUT OF WARRANTY. THEY STATED THEY HAD NO COMPLAINTS OF THIS BEING A PROBLEM BUT THAT CONTRADICTS WHAT MULTIPLE CHEVY DEALERS HAVE TOLD ME. THE ENGINE IN THE 2011 CHEVY TRAVERSE IS APPARENTLY KNOWN TO HAVE THIS PROBLEM SO THE ENGINES ARE HARD TO FIND. UPON FURTHER RESEARCH I FOUND MULTIPLE SITES WHERE CUSTOMERS HAVE ALSO STATED THE SAME PROBLEM. THIS VEHICLE SEATS 7 PASSENGERS. WHILE I WAS ALONE ON THIS PARTICULAR DATE IT IS NOT ALWAYS THE CASE. I COULD HAVE HAD MY FAMILY WITH AND MAY NOT HAVE BEEN ABLE TO PULL TO SAFETY (AS SCARRY AS IT WAS BEING STRANDED ON A FOUR LANE INTERSTATE). CHEVY FAILS TO ACKNOWLEDGE THAT THIS IS NOT ONLY A MECHANICAL ISSUE BUT ALSO A HUGE SAFETY CONCERN. THIS IS NOT A TWO SEATER ECONOMY VEHICLE BUT A 7 SEATER FAMILY VEHICLE.

06/27/2018
Components: STEERING
Incident Date: 06/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED5BJ******
Summary

WHEN I WAS TURNING INTO THE GAS STATION MY WHEELS LOCKED UP MY STEERING WHEEL LOCKED UP AND I COULD NOT TURN MY STEERING WHEEL AT ALL TO THE LEFT OR TO THE RIGHT . I PUT MY CAR IN PARK WENT AROUND THE CAR TO LOOK AND SEE IF ANYTHING WAS WRONG AROUND THE TIRES NOTHING LOOKED UNUSUAL GOT BACK IN MY CAR PUT IT IN DRIVE AND THE STEERING WHEEL WAS ABLE TO UNLOCK VERY SCARY NOT HAVING CONTROL OF MY VEHICLE . WHEN THIS OCCURRED MY VEHICLE WAS IN MOTION DRIVING INTO THE GAS STATION COMING TOWARD THE PUMP WHEN THE STEERING LOCKED UP.

06/26/2018
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 06/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLED3BJ******
Summary

WITHOUT WARNING, I GET AN ALERT ON MY INFORMATION PANEL THAT STABILITRAK IS OFF AND TRACTION CONTROL NEEDS SERVICING. AT THE SAME TIME, THE VEHICLE DOWNSHIFTS HARD AND RAPIDLY DECELERATES. SEVERAL MONTHS AGO, THE CHECK ENGINE LIGHT STARTED COMING ON AT RANDOM TIMES RESULTING IN AN EMISSION ERROR CODE. THE CATALYTIC CONVERTER WAS REPLACED. A MONTH LATER, SAME ERROR CODE. THIS CURRENT PROBLEM HAPPENS FREQUENTLY AT VARIOUS SPEEDS WHILE IN MOTION ONLY.

06/25/2018
Components: ENGINE
Incident Date: 06/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED1BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE SHOOK AND STALLED. ALSO, THE LOW POWER MODE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS REFERRED TO THE DEALER. THE LOCAL DEALER (MACMULKIN CHEVROLET, 3 MARMON DR., NASHUA, NH 03060, (603) 821-0370) STATED THAT THEY THERE WERE UNAWARE OF A FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 140,000.

06/22/2018
Components: SUSPENSION,SERVICE BRAKES,ENGINE
Incident Date: 06/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED2BJ******
Summary

MY VEHICLE HAS TIE ROD LOOSE, LEAKY MOTOR RACK, REAR VALVE COVER LEAK, BRAKES AND ROTORS LOOSE, CONTROL ARM LOOSE, ALL WHEELS CORRODED, FRONT STRUT LEAKS.

05/15/2018
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 05/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED0BJ******
Summary

I AM HAVING PROBLEMS WITH FREON REMAINING IN MY CAR. IT HAS BEEN FLUSHED AND TESTED SEVERAL TIMES FOR INCONSISTENCIES AND THERE SEEMS TO BE NONE.PLEASE HELP ME WITH THIS PROBLEM

05/12/2018
Components: ENGINE
Incident Date: 04/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED3BJ******
Summary

PURCHASED NEW AND AT 63,500 MILES THE ENGINE MALFUNCTIONED. STARTED MISSING/HESITATING ON HIGHWAY HEADING 2 HOURS AWAY FOR A WEDDING. DEALER WANTS OVER $7K TO REPAIR CRACKED PISTON/VALVE IN CYLINDER 4. ACCORDING TO CHEVY/GM CUSTOMER ASSISTANCE (OPENED CASE #8-4134087852), DEALER TOLD THEM IT HAD LOW OIL, WHICH IS INCORRECT BECAUSE MY HUSBAND ALWAYS CHECKS THE OIL, EVEN AT THE GAS STATION WHILE FILLING UP AND IS METICULOUS WITH MAINTENANCE. WE HAVE THE RECEIPTS AND MAINTENANCE LOG TO PROVE IT. ALSO, LOW OIL WOULD CAUSE BEARING PROBLEMS, WHICH WE DON'T HAVE. GM OFFERING SOME SORT OF GOOFY ASSISTANCE THAT IS BACKWARDS AND WILL COST US EVEN MORE. THOROUGHLY DISGUSTED WITH MY TRAVERSE, WHICH WAS SUPPOSED TO EVENTUALLY REPLACE MY 2000 GMC SAFARI VAN, WHICH IS VERY MUCH ALIVE WITH ORIGINAL TRANS AND ENGINE AT OVER 165K MILES. I SEE LOTS OF INTERNAL DAMAGE/ENGINE ISSUES - WHY NO RECALL? I WONDER WHO THEY PAID OFF TO AVOID THIS FINANCIAL NIGHTMARE...

05/02/2018
Components: SUSPENSION
Incident Date: 05/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED0BJ******
Summary

TRACTION CONTROL OF SIGNAL ON ALONG WITH THE TRAK SERVICE LIGHT ON. RATTLING COMING FROM THE DRIVER SIDE FRONT WHEEL AREA. VEHICLE SHUTS OFF ABRUPTLY, WITH NO WARNING AT ALL. VEHICLE HAS 109K MILES ON IT. THIS HAPPENS AT AROUND TH 65MPH SPEED. UPON RESEARCH, THIS IS AN ON GOING ISSUE WITH THIS YEAR MAKE & MODEL & NEEDS TO BE RECALLED IMMEDIATELY BY GM, BEFORE THERE IS A TRAGEDY BECAUSE OF IT!

04/27/2018
Components: ENGINE
Incident Date: 04/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED3BJ******
Summary

CHECK ENGINE LIGHT CAME ON ABOUT A MONTH LATER TOOK THE VEHICLE TO A LOCAL MECHANIC AND WAS TOLD THE ENGINE WAS BLOWN. 3 CYLINDERS WERE CHECKED AND HAD LOW COMPRESSION AND WAS TOLD IT COULD HAVE CAUSED THE MOTOR TO STALL WHILE DRIVING AND TO NOT DRIVE IT ANY MORE DUE TO THE DANGEROUS CONDITION THIS COULD CAUSE. NEVER RECEIVED ANY INDICATION THERE WAS A CATASTROPHIC ISSUE WITH THE MOTOR, NEVER RECEIVED LOW OIL OR HIGH TEMP NOTHING?

04/26/2018
Components: STEERING
Incident Date: 04/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED4BJ******
Summary

IT WAS A RAINY DAY AND HEADING DOWN A LOCAL STREET AT ABOUT 40 MPH AND THE STEERING LOCKED UP WITHOUT WARNING FOR A PERIOD OF 5 SECONDS. I'M 190 LB MALE, AND I COULDN'T BUDGE THE WHEEL HEADING FOR A TREE. I WAS ABLE TO AVOID THE COLLISION BUT I CAN GUARANTEE THAT IF MY WIFE WAS DRIVING, SHOULD WOULD NOT HAVE BEEN ABLE TO MOVE THE VEHICLE'S STEERING WHEEL. IT HAPPENED TO ME TWO MORE TIMES THAT DAY BUT FOR SMALLER INTERVALS OF TIME. LUCKILY MY KIDS WERE NOT IN THE CAR BUT I AM NOW FEAR THAT THIS COULD HAPPEN AGAIN WITHOUT WARNING. I WON'T LET MY WIFE DRIVE IT, AND I HAVE TO KEEP BOTH HANDS ON THE WHEEL READY TO USE ALL MY STRENGTH. THIS CARE CAN NOT BE CASUALLY DRIVEN. THIS HAS SERIOUS LIFE SAFETY CONCERNS.

04/23/2018
Components: SUSPENSION,WHEELS,UNKNOWN OR OTHER
Incident Date: 04/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED6BJ******
Summary

APPROXIMATELY 2 WEEKS AGO AFTER HITTING A VERY SMALL POT HOLE I NOTICED A LOUD NOISE WHEN I WOULD TURN THE STEERING WHEEL TO THE RIGHT ONLY 3 DAYS AFTER THAT IT'S STILL TO RIGHT AND NEVER TO THE LEFT BUT DOES MAKE SOME NOISE STRAIGHT. CALLED OUR DEALER FOR AN APPOINTMENT BUT IT'S GOING TO BE A WHILE 5-15 AND THEY CHECKED AND NO RECALLS ARE ON OUR CAR BUT I'VE READ NUMEROUS SAFETY ISSUES ABOUT THESE VEHICLES. LAST WEEK WHILE IT WAS RAINING I NOTICED MY CAR FELT LIKE IT WAS SLIDING OR SKATING ONCE AGAIN CALLED DEALER WAS TOLD STILL CAN'T HELP ANY SOONER. NOW TODAY WHILE WINDY AND RAINING IT WAS AWFUL LITERALLY A FIGHT TO KEEP IT IN THE ROAD IT WAS SWAYING AND MOST DEFINITELY DID NOT FEEL SAFE. MYSELF AND MY HUSBAND HAVE 3 SONS AND HE WORKS FOR THE STATE OF KY FORESTRY DEPT. FIGHTING WILDFIRES AND WORKS A LOT AND IS SOMETIMES OUT OF STATE FOR 21-40 DAYS STRAIGHT SO HE'S NOT HERE MUCH TO CHECK THINGS OUT. OUR BOYS ARE ALL INTO SPORTS AND OTHER AFTER SCHOOL PROGRAMS YEAR ROUND WITH LOTS OF TRAVELING INVOLVED. MY CONCERN IS FROM ALL THE SUSPENSION ISSUES I'VE READ THAT THERE WAS A RECALL ON MY CAR BUT SAYS 0 WHICH DOESN'T SEEM RIGHT. I WANNA BE SURE THAT MY FAMILY WILL BE SAFE WHEN IN THIS VEHICLE AND AS IF RIGHT NOW IT SURE DOESN'T FEEL LIKE IT. PLEASE HELP ME FIND MORE INFO BECAUSE HITTING A POT HOLE (VERY SMALL BUMP ZERO DAMAGE) SHOULDN'T CAUSE ALL THESE PROBLEMS REQUIRING MY FAMILY TO HAVE TO SPEND A TON OF MONEY TO FIX. THIS ISN'T GOOD BUSINESS AND I WOULD HOPE CHEVROLET WOULD CARE IF THE SAFETY OF A WHOLE FAMILY WOULD BE IN JEPORADY OVER SOMETHING THAT SHOULDN'T BE WRONG WITH MY VEHICLE THAT BY THE WAY ONLY HAS 79000 MILES ON IT. HOPE SOMEONE GETS IN CONTACT WITH ME THANKS HAVE A GREAT DAY.

03/26/2018
Components: POWER TRAIN
Incident Date: 02/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVFED6BJ******
Summary

BOUGHT CAR CERTIFIED USED IN 4/2014 FROM DEALER WHO PERFORMED RECALL 13079 (WATER PUMP SHAFT LEAK). WHILE DRIVING ON HIGHWAY AT 68 MPH, CAR LOST POWER, OVERHEATED WITH SMOKE COMING FROM HOOD. WIFE WAS DRIVING WITH KIDS IN BACK - COULD HAVE GOTTEN INTO AN ACCIDENT OR CAR COULD HAVE CAUGHT FIRE. LOCAL SHOP SAYS WATER PUMP LEAKED AND FAILED CAUSING COOLANT LEAK. CALLED GM REG. DEFECTIVE RECALL WORK AND FOR REIMBURSEMENT FOR REPAIR COSTS - THEY REFUSED SAYING ITS NOT A SAFETY ISSUE AND THAT THE ORIGINAL WORK WASN'T A RECALL BUT A CUSTOMER SATISFACTION PROGRAM. I DISAGREE - CAR COULD HAVE GOTTEN INTO ACCIDENT DUE TO LOST POWER AND COULD HAVE CAUGHT ON FIRE. GM SHOULD ISSUE RECALL AND REIMBURSE COSTS FOR DEFECTIVE WORKSMANSHIP.

03/19/2018
Components: STEERING
Incident Date: 03/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED7BJ******
Summary

STEERING LOCKS UP, THERE IS POWER STEERING FLUID IN IT, BUT HAVING A MAJOR PROBLEM STEERING AND MAKING TURNS. STEERING LOCKS OR FREEZES UP AND IT WON'T MOVE WHILE DRIVING. THERE IS NOTHING LEAKING ANYWHERE. WAS THERE A RECALL FOR THIS ISSUE?

03/14/2018
Components: ENGINE
Incident Date: 03/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED3BJ******
Summary

2011 TRAVERSE ONLY 67000 MILES ON IT BUT EXPERIENCE ENGINE ERROR CODE P0008 AND P0017 WHICH INDICATES SOMETHING WRONG WITH TIMING CHAIN. 2009 MODEL OF TRAVERSE HAS THE SAME PROBLEM AND IS COVERED UNDER EXTENDED WARRANTY BY GM. BUT 2011 MODEL IS NOT COVERED, AND WILL COST $3000 TO FIX AND REPAIRE

03/14/2018
Components: UNKNOWN OR OTHER
Incident Date: 03/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLED5BJ******
Summary

I HAVE A 2011 CHEVROLET TRAVERSE LTD, I'VE ONLY OWNED THE CAR 8 MONTHS. THE TRACTION CONTROL IS CONSTANTLY COMING ON! THE MESSAGE ON THE SCREEN APPEARS: SERVICE TRACTION CONTROL, SERVICE STABILITRACK. AFTER, THIS HAPPENS, ANOTHER MESSAGE APPEARS REDUCING ENGINE POWER. THIS IS DANGEROUS BECAUSE AT THIS POINT THE MORE I TRY TO ACCELERATE, THE MORE THE ENGINE GOES DOWN. THIS IS SO VERY DANGEROUS BECAUSE THIS COULD HAPPEN WHEN I'M NOT ABLE TO PULL OVER! THIS NEEDS TO BE RECALLED OR SOMEONE IS GOING TO GET KILLED! NORMALLY, 80% OF THE TIME I'M ON A MAJOR INTERSTATE WHEN THIS HAPPENS OR I'M ON A MAJOR HIGHWAY. PLEASE INVESTIGATE THIS!

03/13/2018
Components: EXTERIOR LIGHTING
Incident Date: 03/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED9BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE BRAKE LIGHTS REMAINED ILLUMINATED AFTER THE BRAKE PEDAL WAS RELEASED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 125,470.

03/08/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 02/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED9BJ******
Summary

WHILE DRIVING AT LEAST 45 MPH MY CAR WAS RUNNING FINE WHEN ALL OF A SUDDEN MY LOCKS STARTED LOCKING AND UNLOCKED AND THE CAR SHIFTED SO HARD I AM SURPRISED I DID NOT WRECK MY VEHICLE WITH MY SON AND INFANT DAUGHTER. THE VEHICLE CONTINUED TO DO THE LOCK SWITCHING AND NUMEROUS LIGHTS WERE FLASHING ON MY DASH. I WAS SCARED TO DEATH NONETHELESS. I HAVE HAD MORE SENSORS, WATER PUMP ETC. THAT YOU CAN EVEN BEGIN TO IMAGINE ON THIS VEHICLE. IT IS BY FAR THE WORST VEHICLE I HAVE EVER OWNED. I WILL NEVER AGAIN BY A CHEVROLET TRAVERSE. JUST HAD MY CAR SERVICES TWO DAYS AGO AND NOW THE CHECK ENGINE LIGHT HAS COME BACK ON. I AM NOT EVEN SHOCKED AT THIS POINT. I AM SCARED TO EVEN DRIVE MY VEHICLE WITH MY KIDS IN THE CAR BECAUSE OF THE TERRIFYING EXPERIENCE THAT WE ENCOUNTERED. I HAD THE SO CALLED ISSUE FIXED WHICH WAS A SENSOR.

03/08/2018
Components: ENGINE
Incident Date: 03/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJEDXBJ******
Summary

MY TRAVERSE STARTED AT THE BEGINNING OF WINTER RANDOMLY HAVING THE ENGINE LIGHT COME ON THEN THE VEHICLE WOULD DING AND I WOULD GET A MESSAGE OF "SERVICE TRACTION CONTROL" THEN "SERVICE STABILITRACK" AND THEN IT WOULD DING AGAIN AND I WOULD GET THE MESSAGE "REDUCED ENGINE POWER" AFTER A COUPLE MONTHS THIS HAPPENED EVERY TIME I STARTED THE CAR AND WAS FINALLY ABLE TO TAKE IT IN TO HAVE THE CODE READ. TURNS OUT THE THROTTLE BODY WAS SHOT. GM REPLACED THIS UNDER AN EXTENDED WARRANTY. WELL UPON PICKING MY VECHEL UP I WAS TOLD THE REAR O2 SENSOR WAS SHOT, THEY WANTED TO CHARGE ME $250 TO REPLACE IT, I OPTED OUT AND MY HUSBAND, AN ON THE SIDE MECHANIC, FIXED IT FOR A TOTAL OF $30. SERVICE LIGHT STILL ON AFTER NEW O2 SENSOR. MY VEHICLE WAS ALSO MAKING A WEIRD SOUND AT THIS TIME WHICH I DESCRIBED TO MY HUSBAND AS A GRINDING. THEY HOOKED IT UP TO THE COMPUTER AGAIN AND SAID THAT THEY GAVE ME THE WRONG INFO LAST TIME THAT IT WAS THE FRONT O2 SENSOR THAT WAS BAD BUT THAT WAS THE ONLY CODE. SO I ORDERED ANOTHER O2 SENSOR FOR MY HUSBAND TO FIX... 2 DAYS LATER MY SERVICE ENGINE LIGHT STARTED FLASHING AT ME. I IMMEDIATELY PULLED OVER AND SHUT MY VEHICLE OFF. I CALLED THE LOCAL DEALERSHIP TO AGAIN ASK IF ANOTHER CODE WAS THROWN, WAS TOLD NO... DROVE MY VEHICLE HOME AND MY HUSBAND DROVE IT. HE KNEW IT WAS THE TIMING CHAIN. HE CALLED THE LOCAL DEALERSHIP ONCE MORE AND THEY QUOTED US AT $2500 TO REPLACE AS THE ENTIRE MOTOR HAS TO COME OUT. HE CALLED TO A DIFFERENT DEALERSHIP 40 MILES AWAY AND IT WAS $1900 TO FIX. I GOT ON THE PHONE WITH GM AND WANTED TO KNOW IF THERE WAS ANY RECALLS AS THIS IS A VERY COMMON PROBLEM AND AT THIS TIME THERE ARE NOT SO THEY DIDN'T COVER ANY OF THE COST!!! I HAVE A COUSIN WHO ALSO HAS A 2011 TRAVERSE AND IT IS CURRENTLY SITTING AT THE SHOP WITH THE EXACT SAME PROBLEM, HOWEVER HERS ALSO NEEDS THE CATALYTIC CONVERTER REPLACED!!

03/01/2018
Components: ENGINE
Incident Date: 02/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED1BJ******
Summary

WHILE DRIVING THE CAR IS JUST DIED AND EVERYTHING LOCKED UP AND ALMOST RAIN INTO A CURB WITH KIDS IN THE CAR. CHECK ENGINE LIGHT WAS ON AND HAD THE CODE P008 AND CAR DIAGONOSED WITH TIMING CHAIN ISSUES AND NEEDS TO BE REPLACED.

02/13/2018
Components: ELECTRICAL SYSTEM
Incident Date: 12/12/2017
Crash: No
Fire: No
Summary

2011 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO FAILED TIMING CHAINS. *LD THE CONSUMER STATED THERE WAS RECALL, BUT THE VEHICLE WAS NOT INCLUDED. *JS

02/12/2018
Components: AIR BAGS,SEAT BELTS,STRUCTURE
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED7BJ******
Summary

MY PROBLEM IS THAT I WAS NEVER NOTIFIED ABOUT THESE RECALLS ON MY FAMILY VEHICLE AND ALMOST EVER DAY HAVE THREE KIDS IN THE CAR THAT ARE IN HARMS WAY. AND STILL PAYING FOR THIS PIECE OF JUNK!

02/12/2018
Components: STEERING
Incident Date: 02/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED6BJ******
Summary

LOSING POWER STEERING FLUID AT THE RACK AND PINION , HAD TO HAVE IT REPLACED. THIS IS A COMMON PROBLEM WITH THE TRAVERSE AND BUICK ENCLAVE. I THINK GM SHOULD REPAIR OR PAY FOR REPAIR OF THIS PROBLEM.

02/05/2018
Components: ENGINE
Incident Date: 01/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED5BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING 55 MPH, THE VEHICLE MISFIRED AND STALLED WITHOUT WARNING. ADDITIONALLY, THERE WAS AN ABNORMAL WINDING NOISE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (LEGACY CHEVROLET, 13307 US HWY 25E, CORBIN, KY 40701) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN AND VALVES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 8-3858409715. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

01/29/2018
Components: STEERING,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 01/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED0BJ******
Summary

I STARTED MY SUV AND PUT IT IN REVERSE TO BACK OUT OF MY DRIVEWAY. UPON TRYING TO TURN, NOTICED MY STEERING WHEEL WAS COMPLETELY LOCKED UP. TRIED BRAKING SO I WOULDN'T ROLL INTO THE STREET WITH MY CHILDREN. BRAKES WERE EXTREMELY RESISTANT AND HARD TO PRESS DOWN. I THEN PUT IT INTO DRIVE TO TRY TO GET OUT OF THE STREET AND MY GAS PEDAL WAS NOT WORKING. I WAS UNABLE TO MOVE FORWARD, UNABLE TO STEER, AND BARELY ABLE TO BRAKE. TURNED OFF THE VEHICLE. TRIED AGAIN 2 MINUTES LATER, SAME PROBLEM PERSISTED. TURNED OFF VEHICLE AND EXITED WHILE CAR WAS IN THE MIDDLE OF MY NEIGHBORHOOD STREET. 15 MINUTES LATER THE ISSUES SEEMED TO NO LONGER BE A PROBLEM AND I WAS ABLE TO MOVE MY VEHICLE BACK TO THE DRIVEWAY.

01/24/2018
Components: SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED6BJ******
Summary

CODES ARE AS FOLLOWED: P0008, P0496, P0221 , P0017, C0242, C00561

01/24/2018
Components: SEAT BELTS,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED6BJ******
Summary

THIS VEHICLE CONTINUES TO HAVE UNPREDICTED PROBLEMS. WIPER PROBLEMS BRAKE ISSUES

01/18/2018
Components: POWER TRAIN,ENGINE
Incident Date: 12/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED8BJ******
Summary

TIMING CHAIN WENT OUT AT 86000 MILES

01/17/2018
Components: POWER TRAIN,ENGINE
Incident Date: 08/23/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED ONE WEEK AFTER THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING BELT WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 117,000.

01/10/2018
Components: STEERING,SUSPENSION,SERVICE BRAKES
Incident Date: 10/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED2BJ******
Summary

I ONLY MADE ONE PAYMENT ON MY CAR AND I DON'T FEEL IT'S SAFE TO DRIVE OR PUT MY KIDS IN. THE STEERING AND TIRES OR SOMETHING JUST SWAY PULL NOISE AND I FEEL I DON'T HAVE ANY CONTROL.

01/04/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 12/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED2BJ******
Summary

ELECTRONIC STABILITY CONTROL RECALL I WAS DRIVING ALONG AT 60 MPH THE INTERSTATE WHEN MY ENGINE LIGHT TURNED ON, THE FIRST WARNING SAID 'TRACTION CONTROL TURNED OFF', IMMEDIATELY FOLLOWED BY 'SERVICE TRACTION CONTROL', THEN IMMEDIATELY FOLLOWED BY ANOTHER WARNING LIGHT "SERVICE STABILITRACK", THEN IMMEDIATELY FOLLOWED BY ANOTHER WARNING "REDUCED ENGINE POWER". THE VEHICLE WENT FROM 60 MPH IMMEDIATELY DOWN TO 20 MPH. REMIND YOU THAT WE WERE ON THE INTERSTATE, IN RUSH HOUR TRAFFIC. THIS IMMEDIATELY TURNED INTO A VERY SERIOUS SITUATION. WE ARE VERY FORTUNATE THAT WE WERE NOT REAR ENDED, AND CAUSE HUGE PILE UP. WE MANAGED TO MAKE IT OVER TO THE SHOULDER, WE ARE STILL NOT OUT OF DANGER AS SEMI TRUCKS, CARS, ARE DRIVING BY US AT VERY HIGH SPEEDS IN LOW LIGHT CONDITIONS. OUR CAR WAS BEING BLOWN SIDE TO SIDE FROM THE WIND FORCE FROM THESE VEHICLES. MY 2 YEAR OLD SON WAS IN THE BACK SEAT AND WE ARE VERY LUCKY WE WERE NOT INVOLVED IN A SERIOUS ACCIDENT. WE TOOK OUR VEHICLE IN TO GET IT LOOKED AT, THE MECHANIC COULD NOT DETERMINE THE ISSUE AS THE PROBLEM IS ONLY SPORADIC. NOW A MONTH LATER THE VEHICLE GIVES US THESE WARNINGS AND HAS THESE SAME ISSUES DAILY. WE CAN NOT FIND A RESOLUTION. PLEASE RECALL THIS VEHICLE BEFORE SOMEONE GETS KILLED AND SO WE DRIVE IN COMFORT THAT WE WILL MAKE IT TO OUR DESTINATION AND SAFELY.

01/02/2018
Components: STEERING
Incident Date: 12/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFED5BJ******
Summary

EARLY DECEMBER I HEARD SOUND INDICATING STEERING ISSUE, SUPPORTED BY LOCAL MECHANIC WHEN GETTING OIL CHANGE. RESEARCHED CAUSES AND PRICES ONLINE AND FOUND SERVICE BULLETIN #14329A FROM GM. I ADHERED TO BULLETIN AND TOOK VEHICLE TO DEALER. THEY CONFIRMED SB APPLIED TO MY VEHICLE. LATER RECEIVED A CALL THAT THE STEERING GEAR WAS ALSO AT ISSUE BUT NOT COVERED BY BULLETIN TO THE TUNE OF~ $1200.00 FOR "NECESSARY" REPLACEMENT.. I TRIED TO GET LOCAL DEALER SERVICE MANAGER AND AGENTS FOR GM CARES TO EXPLAIN HOW EITHER ORIGINAL PART WAS NOT POORLY DESIGNED OR MANUFACTURED OR THE FLUID WAS NOT ADEQUATE FOR THE STEERING ASSEMBLY TO HAVE NOT CAUSED THIS PROBLEM. WAS NOT SUCCESSFUL IN DISCUSSIONS WITH THEM. THERE IS OBVIOUSLY AN ISSUE WITH THE STEERING GM IS AVOIDING RESPONSIBILITY FOR. WHILE NOT HAPPY ABOUT BEING OUT $1200 FOR ASSOCIATED REPAIR ON A GM SERVICE BULLETIN, I AM MORE CONCERNED THAT THE STEERING ASSEMBLY OF THE VEHICLE IS FAULTY AND PLACES MY GRANDCHILDREN AT RISK. ONLY ON THE LAST DAY BEFORE DROPPING OFF AT DEALER WAS THERE ANY ISSUE WITH DEGREE OF DIFFICULTY OF THE STEERING. I REQUESTED THE STEERING GEAR THEY REMOVED AND HAVE IT IN MY POSSESSION. I HAVE AN EMAILED SUMMARY STATEMENT FROM GM CARES ON MY COMPLAINT AND A COPY OF THE INVOICE ON THE REPAIR.

12/30/2017
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 12/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED3BJ******
Summary

I PURCHASED THIS 2011 TRAVERSE USED IN 2013 WITH APPROXIMATELY 28,000 MILES ON IT IN AURORA, CO. IT NOW HAS ABOUT 118,000 MILES. I HAVE HAD WARNING LIGHTS ON THE ABS AND STABILITY CONTROL SYSTEMS COME ON, ALONG WITH ERROR MESSAGES INDICATING STABILITY CONTROL AND AWD ARE DEACTIVATED FOR ABOUT A WEEK THAT DO NOT RESET UPON RESTARTING THE CAR. TODAY, I EXPERIENCED NUMEROUS LOSSES OF ENGINE POWER, AS THOUGH THE CAR HAD DROPPED INTO NEUTRAL, WHILE DRIVING SURFACE STREETS AT APPROXIMATELY 30-35MPH. DESPITE PRESSING THE ACCELERATOR, THE VEHICLE IMMEDIATELY DROPPED DOWN TO 10-15MPH FOR SEVERAL SECONDS. RESEARCH ONLINE IN THE CHEVROLET FORUMS INDICATES A THROTTLE BODY ISSUE, BUT SHOWS NO CORPORATE INVESTIGATION OR RECALL INTO THIS, THOUGH MANY PEOPLE REPORT SIMILAR LOSSES OF POWER ON HIGHWAYS AT 60+MPH, SUDDENLY DROPPING TO 10MPH. I AM CONCERNED ABOUT SAFETY IN TRAFFIC IF SUCH A LOSS OF POWER OCCURS AGAIN.

12/30/2017
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 12/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED5BJ******
Summary

WHILE DRIVING MY TRAVERSE MY TRACTION CONTROL WILL TURN OFF, SERVICE STABILITRAK WILL COME ON AND IT WILL SAY ENGINE POWER REDUCED AND WILL SLOWLY START TO SLOW DOWN. IF YOU COME TO A COMPLETE STOP AND TRY TO HIT THE GAS AGAIN IT WILL SHAKE AND KIND OF STUDDER. THIS HAS HAPPENED BOTH ON A CITY STREET AND ON THE HIGHWAY. THE CITY STREET WAS ON A CURVY ROAD AND THE HIGHWAY WAS A STRAIGHTAWAY. THIS HAS ONLY HAPPENED WHILE IN MOTION. IN ORDER FOR IT TO STOP WE WOULD HAVE TO TURN THE CAR OFF FOR 10-15 SECONDS AND RESTART IN WHICH SOMETIMES IT WOULD STOP FOR A WHILE AND OTHERS IT WOULD ONLY STOP FOR A MILE OR LESS. THIS IS THE SECOND YEAR IT HAS DONE IT AND BOTH YEARS IT HAS DONE IT IN THE COLD. LAST YEAR WE CLEANED THE WHEEL SENSORS AND IT STOPPED BUT THIS YEAR WE HAVE TRIED MULTIPLE THINGS AND NOTHING IS WORKING. A 3 AND HALF HOUR DRIVE HOME FOR THE HOLIDAYS TOOK 7 HOURS IN THE SLEET WITH MY 3 YEAR OLD AT 3 IN THE MORNING. THAT'S NOT OKAY. I'M NOT WILLING TO HAVE THAT HAPPEN AGAIN. SOMETHING NEEDS TO CHANGE.

12/29/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 12/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED0BJ******
Summary

SERVICE STABLETRAK ....LOSE IN ENGINE POWER WHILE DRIVING ON THE HIGHWAY AND BACK ROADS. THE PROBLEM OCCURED MORE OFTEN WHILE DRIING SLOWER AND OR STOPPING AT LIGHTS.

12/28/2017
Components: UNKNOWN OR OTHER
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED3BJ******
Summary

WHILE DRIVING DOWN THE ROAD, THE CAR WILL BEGIN TO MAKE A BEEPING NOISE THREE TIMES, THE TRACTION CONTROL LIGHT COMES ON THE FOLLOWING MESSAGES APPEAR: SERVICE TRACTION CONTROL, SERVICE STABILITRAK, POWER ENGINE FAILURE. AT THIS TIME, THE VEHICLE WILL DROP SPEED AT AN ALARMING RATE AND WILL NOT GO OVER 10 MPH. GM/CHEVY DENIES ANY WRONG DOING AND ACT LIKE THEY KNOW NOTHING ABOUT THIS ISSUE YET ITS ALL OVER THE INTERNET! THE DEALERSHIPS GUESS AT WHAT TO FIX COSTING THE CAR OWNER OUT OF POCKET FOR IT TO CONTINUOUSLY HAPPEN. THIS VEHICLE IS A DEATH TRAP! THIS VEHICLE HAS DONE THIS NUMEROUS TIME TO ME BEGINNING IN APRIL OF 2017.

12/28/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 12/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVEEDOBJ******
Summary

THE CAR WILL GO INTO REDUCED ENGINE POWER AND SLOW YOUR SPEED WITH LITTLE WARNING WHILE SAYING TRACTION CONTROL SERVICE AND STABITRAC SERVICE

12/26/2017
Components: POWER TRAIN,WHEELS,ENGINE
Incident Date: 11/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED6BJ******
Summary

I KEEP GETTING CODES FOR EMISSION AND TIMINGS CHAIN. MY BACK UP SAFETY SENSOR AND WHEEL SENSOR DOESN'T WORK.

12/15/2017
Components: ENGINE
Incident Date: 12/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED3BJ******
Summary

THE TIMING CHAIN NEEDED TO BE REPLACED AT 113,000 MILES. THIS WAS A KNOW FLAW BY GM AS PROBLEMS OCCURRED IN THE 2009 AND 2010 TRAVERSE ENGINE THAT RESULTED IN REIMBURSEMENTS FOR REPAIRS. THE 2011 TRAVERSE HAS THE SAME PROBLEM AND THE COST TO REPAIR IS ABOUT $4,500. GM SHOULD REIMBURSE FOR THIS ISSUE AS THE FLAW HAS NOT BEEN FIXED IN 2011 MODEL.

12/07/2017
Components: STEERING
Incident Date: 12/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED5BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE MAKING A RIGHT TURN AT 10 MPH, THE STEERING WHEEL SEIZED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

12/04/2017
Components: STRUCTURE
Incident Date: 12/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED8BJ******
Summary

THE PAINT ON THE HOOD IS BUBBLED. I TOOK IT TO THE DEALERSHIP 3 YEARS AGO AND THEY SAID THEY WOULD PAY HALF OF THE COST TO REPAINT. I DID NOT HAVE IT DONE. I HAVE RECENTLY FOUND OUT IT IS A PROBLEM FOR A LOT OF PEOPLE WITH THAT YEAR TRAVERSE.

11/17/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 11/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED1BJ******
Summary

WHILE DRIVING THE SENSOR COMES ON AND SAYS THE STABILITY CONTROL IS OFF. THEN TURNING THE STABILITY CONTROL BACK ON BY THE BUTTON IT RESETS. THEN DRIVING IT AGAIN IT GOES BACK OFF. SOME TIMES IT RESETS BY IT SELF BY TURNING THE CAR OFF AND RESTARTING IT. THEN THE SENOR DOESN'T GO OFF. YET THEN THE NEXT TIME IT IS RESTARTED IT GOES BACK OFF. DRIVING DOWN ANY ROAD NO WATER OR ICE ON ROAD AT ALL COMPLETELY DRY.

11/04/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 10/15/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1GNKVGED68J******
Summary

THE HEADLIGHT ON THE PASSENGER SIDE CAUGHT ON FIRE WHERE IT CONNECTS TO THE WIRING SYSTEM. THE VEHICLE WAS PARKED BUT RUNNING IN A DRIVEWAY. THIS CAUSED ABOUT 2000 IN DAMAGES TO THE VEHICHLE.

10/27/2017
Components: EXTERIOR LIGHTING,ENGINE
Incident Date: 06/06/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1GNKRJED0BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING 80 MPH, THE HEADLIGHTS AND ALL THE INSTRUMENT PANEL LIGHTING TURNED OFF WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF AND RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE BACK HOME ONLY WITH THE HIGH BEAM LIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER (RYDELL CHEVROLET, 18600 DEVONSHIRE ST, NORTHRIDGE, CA 91324) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHEN DRIVING ON A RAINY DAY AT 15 MPH, THE HEADLIGHTS TURNED OFF AND ALL THE INSTRUMENT PANEL LIGHTS TURNED OFF WITHOUT WARNING. THE FAILURE CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE THAT WAS PARKED ON THE SIDE OF THE ROAD. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED SEVERAL OTHER TIMES EVEN AFTER THE VEHICLE WAS REPAIRED. ALSO, WHILE DRIVING 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE SAME DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC (ULTIMATE CONNECTIONS, 9517 1/2 SEPULVEDA BLVD, NORTH HILLS, CA 91343) WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT, OIL PUMP, AND ENGINE MOUNTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-222-1020 AND STATED THAT THEY WOULD REPLACE THE VEHICLE; HOWEVER, THE CONTACT DID NOT HEAR BACK. CASE NUMBER: 8-3184289974 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

10/18/2017
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLE09BJ******
Summary

I WAS ON MY WAY HOME FROM DINNER WHEN THE ENGINE STARTED REVVING ON IT'S OWN AND THE CAR BEGAN JERKING. I PULLED TO THE SIDE OF THE ROAD AND THE ENGINE KILLED. I RESTARTED THE VEHICLE AND NOTED THAT THE BATTERY WAS SUPPLING ENOUGH POWER AND THE TEMPERATURE GAGE WAS NORMAL. AT THIS TIME, THE LIGHTS STARTED TO FLICKER, THE RPMS WERE GOING UP AND DOWN FAIRLY QUICKLY AND THE WINDOWS AND LOCKS WERE CLICKING. I WAS ABLE TO GET THE VEHICLE HOME (5 MILES), BUT THE PROBLEMS PERSISTED THE ENTIRE DRIVE. THE SECOND I WOULD LET ME FOOT OFF THE GAS PEDAL, THE ENGINE WOULD KILL. I TOOK IT TO THE MECHANIC AND HE SAID WHEN HE HOOKED IT UP TO THE MACHINE TO SEE WHAT THE PROBLEM WAS, THERE WAS SO MUCH WRONG HE COULDN'T ACTUALLY TELL WHAT WAS CAUSING WHAT. THE COMPUTER AND ENGINE BOTH WERE RECOMMENDED TO BE REPLACED. I LET HIM KNOW AS WELL IT HAD BECOME MORE DIFFICULT IN THE LAST FEW MONTHS TO TURN THE WHEEL WHEN GOING AT A SLOW SPEED AND VIRTUALLY IMPOSSIBLE TO PARK. HE STATED IT IS A KNOWN ISSUE WITH THIS MAKE, MODEL AND YEAR. THE STEERING, THE COMPUTER AND THE ENGINE HE HAS SEEN MULTIPLE CUSTOMERS HAVE PROBLEMS WITH.

10/13/2017
Components: SEAT BELTS
Incident Date: 10/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLED0BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT WARNING INDICATOR INADVERTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LAP PRETENSIONER ON THE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED HENDRICK CHEVROLET BUICK GMC SOUTHPOINT AT (919) 888-4896 (127 KENTINGTON DR, DURHAM, NC 27713) AND THE CONTACT WAS TRANSFERRED TO THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V266000 (SEAT BELTS). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 11,295.

10/12/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 10/11/1956
Crash: Yes
Fire: No
Vehicle Identification Number: 1GNKVGED7BJ******
Summary

MY STABILITRAK HAS BEEN GOING IN AND OUT FOR YEARS WITH NO ISSUES. I HAD IT CHECKED BUT TOLD IT WAS OK. NOW IT HAS STARTED STALLING ON ME. AND I WAS SLIGHTLY REAR ENDED LAST NIGHT ON VACATION. I CALLED THE CHEVROLET 1 800 # AND TOLD NO RECALL ON THIS. HOWEVER ON LINE IS HUNDREDS OF ISSUES WITH THIS MODEL. SO OVER THE LAST 2 WEEKS IT HAS BEEN GOING FREQUENTLY. THE STEERING IS JUST MAKING NOISES AND CRUNCHING SOUNDS WHEN TURNING

10/10/2017
Components: ENGINE
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED4BJ******
Summary

VEHICLE HAD HAD BEEN SHUDDERING AND MISFIRING ON AND OFF FOR QUITE SOME TIME, CHECK ENGINE LIGHT CAME ON, TOOK TO SHOP FOR DIAGNOSIS. SHOP STATED CODES WERE RELATED TO STRETCHED TIMING CHAINS. I THEN TOOK TO DEALER, GOT SAME DIAGNOSIS AND A $2,000 ESTIMATE. HAD REPAIRS DONE. CHECK ENGINE LIGHT HAS NOT COME BACK ON SINCE. CAR WOULD HESITATE AND LOOSE POWER ATTEMPTING TO ACCELERATE WHEN TAKING OFF IN TRAFFIC. FELT UNSAFE DRIVING, AS I NEVER KNEW WHEN CAR WAS GOING ACCELERATE OR NOT.

10/04/2017
Components: UNKNOWN OR OTHER
Incident Date: 10/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGEDXBJ******
Summary

WENT TO THE DEALER FOR AN OIL CHANGE. LEFT WITH A $4,600 REPAIR ESTIMATE. THE CAR HAS NEVER BEEN IN ACCIDENT HAS 130,00 MILES. THEY ARE SAYING THE FRONT TIMING COVER IS LEAKING $1314, THE STEERING RACK IS LEAKING $1804 , SWAYBAR BUSHING IS LOOSE $233 AND BUNCH OF OTHER THINGS. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR ALTERNATOR WAS REPLACED AT 100,000 MILES AND A FEW OTHE MAJOR PROBLEMS THAT WERE COVER UNDER WARRANTY

09/29/2017
Components: ENGINE
Incident Date: 09/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED1BJ******
Summary

WAS DRIVING HOME FROM WORK ENGINE MADE A TICKING SOUND THEN KNOCKED A LITTLE UPON ACCELERATION, NO LIGHTS CAME ON AND I WAS WITHIN A 1/2 MILE TO MY HOME SO I KEPT DRIVING. CAR DIED AS I PULLED INTO DRIVEWAY, HAD I BEEN ON THE STREET I WOULD NOT HAVE BEEN ABLE TO PULL OVER AS THERE WAS NO WARNING. I TOOK IT TO THE DEALER WHO SAID THE TIMING BELT WENT OUT AND RUINED THE ENGINE, TOTAL COST FOR NEW ENGINE $7250 AND DESPITE OTHER YEARS AND VIN NUMBERS BEING RECALLED THEY REFUSED TO COVER MY VEHICLE THAT ONLY HAS 52,000 MILES. MECHANIC ALL BUT ADMITTED IT WAS A FLAW AND TOLD ME TO SAVE MY RECEIPT. I ASKED HIM IF THE ONLY WAY CHEVY WILL COVER IT IS IF SOMEONE GETS KILLED, OR IF ENOUGH PEOPLE COMPLAIN AND HE SAID YES. WHY NOT BE HONEST ABOUT IT AND STAND BEHIND THEIR PRODUCT? NOW I'M SCARED EVEN WITH A NEW ENGINE IT COULD HAPPEN AGAIN, ONLY I MIGHT NOT BE LUCKY ENOUGH TO BE IN MY DRIVEWAY.

09/11/2017
Components: ENGINE,VISIBILITY/WIPER
Incident Date: 09/07/2017
Crash: No
Fire: No
Summary

WENT FOR AN OIL CHANGE AND THEN NOTICED MY COOLANT RESERVOIR COMPLETELY. I CONTACTED OIL COMPANY AND TOPPED COOLANT OFF. NEXT DAY WENT TO WORK AND OIL COMPANY CAME TO INSPECT THE CAR AND COOLANT EMPTY AGAIN. WENT TO OIL COMPANY AFTER WORK AND WAS ADVISED TO GO TO DEALERSHIP AS IT APPEARS TO BE A WATER PUMP LEAK. NEXT MORNING WENT TO SHAHEEN CHEVROLET AND PAID $101.86 AND THE ADVISED IT WAS MY WATER PUMP LEAKING AT SHAFT WEEP HOLE. I RESEARCH3RD AND FOUND RECALL 13079 AND CONTACTED GM AT 18002221020 AND S/W ANNA AND WAS ADVISED ITS NOT A RECALL BUT A CUSTOMER SATISFACTION PROGRAM. AND THAT I HAD THE CUSTOMER SATISFACTION ON 4/19/2014 AND IT ONLY CARRIED A 12 MONTH WARRANTY. HOWEVER SINCE THIS SEEMS RELATED THEY WILL ASSIGN MY CASE TO A SENIOR ADVISOR ...CASE 8-3280633041

09/07/2017
Components: ENGINE
Incident Date: 03/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED5BJ******
Summary

WE WERE DOING NORMAL DRIVING AROUND TOWN WHEN THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE STARTED RUNNING VERY ROUGH. WE WERE ABLE TO DRIVE SLOWLY AND GET THE VEHICLE HOME. THE ENGINE STARTED MAKING A KNOCKING SOUND. WE TOOK THE CAR TO A CHEVROLET DEALER TO BE LOOKED AT. THE DEALER SAID THE TIMING CHAIN AND PISTONS WERE OUT AND THEY RECOMMENDED REPLACING THE MOTOR. THEY SAID THEY HAD SEEN THIS BEFORE ON THE TRAVERSE AND WOULDN'T KNOW FOR SURE UNTIL THEY TOOK THE ENGINE APART BUT THAT WAS WHAT THE DIAGNOSTICS WERE SHOWING. WE TOWED THE CAR TO ANOTHER SHOP TO GET A SECOND OPINION. THEY ALSO STATED THE PISTONS AND BEARINGS WERE BAD, THE TIMING BELT WAS BAD AND THEY WOULD KNOW MORE IF THEY TOOK IT APART. THEY ALSO RECOMMENDED REPLACING THE MOTOR BECAUSE OF THE EXTENT OF THE DAMAGE. WE REPLACED THE ENGINE. THE VEHICLE HAD 108,000 MILES AT THE TIME OF THE ENGINE FAILURE.

08/17/2017
Components: STEERING
Incident Date: 09/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED0BJ******
Summary

I WOULD LOVE TO KNOW WHY THE POWER STEERING RACK IS NOT IMPORTANT ENOUGH OF A PART ON A VEHICLE TO INSURE A SAFE RIDE? THERE ARE LITERALLY HUNDREDS OF REPORTS ON THE TRAVERSE ABOUT THIS PART GIVING OUT. THIS HAPPENED TO ME AND THEY WANT $2000.00 TO FIX IT? WHAT? IT SHOULD BE ON A RECALL LIST AND TAKEN CARE OF BEFORE A NUMBER OF DEATHS HAPPEN. VERY DISAPPOINTED THAT GM HAS MANEUVERED AROUND FIXING THIS IMPORTANT PART OF A VEHICLE.

08/14/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 08/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED3BJ******
Summary

AS I WAS DRIVING MY TRACTION COMTROL WENT OUT AND IS TELLING ME TO SERVICE STABILITRACK..I JUST REPLACE THE THROTTLE NOT EVEN 2 YEARS AGO

08/12/2017
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 08/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED3BJ******
Summary

A NUMBER OF MONTHS AGO, WHILE I WAS DRIVING ON THE HIGHWAY ALL LIGHTS ON THE DASHBOARD WENT ON AN A MESSAGE DISPLAYING "REDUCED POWER ENGINE" WAS DISPLAYED. AT THE SAME TIME, THAT IS EXACTLY WHAT HAPPENED., THE ENGINE POWER WAS REDUCED FOR FEW SECONDS AND THEN EVERYTHING WENT BACK TO NORMAL. MONTHS BEFORE THE DESCRIBED INCIDENT, I RECEIVED A LETTER FROM CHEVROLET DESCRIBING THIS ISSUE AND STATING ABOUT AN EXTENDED WARRANTY TO COVER THIS ISSUE. I WENT TO THE DEALERSHIP AND I WAS I WILL BE CHARGED ROUGHLY $150.00 TO DETECT THE ISSUE AND, IF AND ONLY IF, CERTAIN CODES WERE DISPLAYED ON THE SCAN, IT WILL BE COVERED BY THE EXTENDED WARRANTY. SINCE IT WAS EXPENSIVE I DECIDED TO GO TO ANOTHER PLACE AND THE SCAN FOR FREE AND OBTAIN THE CODES. NO CODES WERE DISPLAYED. SINCE 4 MONTHS AGO THE ENGINE SHUTOFF WHILE THE VEHICLE IS MOVING, TO START THE ENGINE IS REQUIRED TO STOP BY ANY POSSIBLE WAY, AND RESTART THE ENGINE. ONCE AGAIN, ALL LIGHTS ON THE DASHBOARD TURN AND THE VEHICLE COMPLETELY SHUTOFF. THIS HAD HAPPENED AT LEAST SIX TIMES IN THE LAST 4 MONTHS. IN ALL OF THIS INCIDENTS I CAN NOT TELL IF THE "REDUCED POWER ENGINE" MESSAGE IS DISPLAYED SINCE THE PRIORITY IS TO STOP THE VEHICLE. I TOOK THE VEHICLE COUPLE WEEKS AGO TO THE DEALERSHIP AND I WAS CHARGED ABOUT $150.00 TO DIAGNOSE THE PROBLEM. THE FEEDBACK FROM CHEVROLET WAS THAT NOTHING WAS WITH IN THE VEHICLE. IT IS INCONCEIVABLE THAT I WAS CHARGED THAT MUCH BY CHEVROLET TO COME BACK WITH A RESPONSE THAT THERE IS NOTHING WRONG WITH THE VEHICLE. CHEVROLET IS WELL AWARE (THE LETTER RECEIVED IN THE PAST) THERE IS AN ISSUE WITH THE VEHICLE. FURTHERMORE, THE INTERNET IS PLENTY OF PEOPLE DESCRIBING THE SAME ISSUE WITH THE TRAVERSE. I DO NOT KNOW THE PARAMETERS OF NHTSA TO CALL WHEN SHOULD BE A RECALL , BUT BASED ON THE LETTER THAT CHEVROLET SENT, AND THE MULTIPLE COMPLAINS SUGGESTS IT MIGHT BE.

08/10/2017
Components: ENGINE
Incident Date: 08/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED3BJ******
Summary

MY ENGINE KEEPS USING OIL BUT NOT LEAKING ANYWHERE BETWEEN OIL CHANGES

08/07/2017
Components: STEERING,VEHICLE SPEED CONTROL
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVEED2BJ******
Summary

THE STEERING IS HARD AT LOW SPEEDS. TRYING TO PULL INTO A PARKING SPOT THE CAR DOESN'T WANT TO TURN EASILY. AT OTHER TIMES IT WORKS FINE.

08/03/2017
Components: POWER TRAIN
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED9BJ******
Summary

OBD-II CODE: P0008; TIMING CHAIN STRETCHED CAUSING CHECK ENGINE LIGHT.

08/01/2017
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 01/17/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1GNKRGEDXBJ******
Summary

IN JANUARY 2016, MY VEHICLE STARTED HAVING STABILITY TRACK ISSUES. IT GOT SO BAD I HAD THE CAR SIT UP FOR A MONTH THEN CALLED A MECHANIC OUT TO DIAGNOSIS THE CAR. THEY SENT ME TO THE CHEVY DEALERSHIP AND THEY FIXED SOMETHING WITHIN THE STEERING, BUT THAT DID NOT STOP MY STABILITRAK FROM MALFUNCTIONING. WHILE DRIVING THE STABILITRAK LIGHT TURNS ON AND SAYS IT NEEDS SERVICING. THEN IT MAKES THE ENGINE SLOW DOWN AND IT STARTS STALLING SO WE HAVE TO PULL OVER AND TURN THE CAR OFF AND TURN IT BACK ON FOR IT TO DO THE SAME THING AGAIN WITHIN MINUTES. IF THE CRUISE CONTROL IS ON IT TURNS IT OFF STARTS TO STALL AND PUTS MY FAMILY AND I IN DANGER, I JUST THANK GOD WE'VE BEEN ABLE TO ALLEVIATE MAJOR ACCIDENTS. IT'S BEEN ONE MINOR ACCIDENT BUT BECAUSE WE WERE ALREADY GOING SLOW IT DIDN'T AFFECT EITHER CAR, SO WE LET IT GO ESPECIALLY BECAUSE OUR VEHICLE WAS AT FAULT NOT THE PEOPLE BEHIND US.

07/25/2017
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED0BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT SMELLED COOLANT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SHOTTENKIRK CHEVROLET (LOCATED AT 755 HICKMAN RD, WAUKEE, IA 50263) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

07/20/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGEDXBJ******
Summary

TIMING CHANGE

07/20/2017
Components: ENGINE
Incident Date: 07/20/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. AFTER PERFORMING A ROUTINE TUNE UP ON THE VEHICLE, THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER (RAINBOW CHEVROLET IN LAPLACE, LOUISIANA) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN MALFUNCTIONED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 104,000.

07/14/2017
Components: ENGINE
Incident Date: 06/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED9BJ******
Summary

ENGINE FAILED CATASTROPHICALLY ON THE BUSY I10 FREEWAY AT 50 MPH. IT WAS VERY FORTUNATE THAT A PILE-UP DID NOT OCCUR. THIS COULD HAVE RESULTED IN INJURY OR DEATH. DEALER DIAGNOSED THE PROBLEM TO A CLOGGED CATALYTIC CONVERTER THAT STARTED TO DISINTEGRATE AND BLOW ABRASIVE CERAMIC DUST BACK INTO THE ENGINE. EVENTUALLY CAUSING IT'S COMPLETE FAILURE.

06/27/2017
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 06/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED0BJ******
Summary

JUNE 24, 2017 DRIVING AT 70MPH ON 2 LANE HIGHWAY WITH OUTSIDE TEMPERATURE AROUND 85 DEGREES AND SUDDENLY LOST POWER, SPEED DROPPED QUICKLY, ENGINE LIGHT CAME ON AND STOPPED CAR ON SIDE OF ROAD. NARROWLY AVOIDED ACCIDENT FROM SUDDEN DECELERATION. TURNED OFF ENGINE AND WAITED ABOUT 15 SECONDS AND RESTARTED ENGINE. DROVE OK AFTER THAT. HAD SIMILAR LOSS OF POWER WITH WARNING LIGHTS OF "POWER REDUCED" AND ENGINE LIGHT CAME ON FEBRUARY 2017 IN GROCERY STORE PARKING LOT. LEFT ENGINE OFF FOR ABOUT ONE HOUR AND THEN RESTARTED OK BUT ACCELERATION SLUGGISH. TOOK CAR TO AUTO MECHANIC AND THEY COULD FIND NOTHING WRONG.

06/27/2017
Components: STEERING
Incident Date: 06/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED4BJ******
Summary

I OWN A 2011 CHEVY TRAVERSE WITH JUST OVER 80,000 MILES. I WAS DRIVING ALONG THE STREET AND STOPPED TO MAKE A LEFT HAND AGAINST TRAFFIC, AS I MOVED MY POWER STEERING LOCKED. I MANAGED TO COMPLETE THE TURN WITHOUT THE POWER STEERING. I TOOK THE CAR TO MY LOCAL REPAIR SHOP WHO INFORMED ME THAT THE POWER STEERING PUMP HAD FAILED AND THAT THERE WAS ALSO A LEAK IN THE STEERING RACK. THEY ADVISED ME TO TAKE IT TO THE DEALER AS IT WAS A KNOWN FAULT AND SHOULD BE REPAIRED FOR FREE. I TOOK IT TO THE CHEVY DEALER WHO SAID THAT AS THERE WAS A LEAK IT WAS NOT COVERED BY GENERAL MOTORS AS THE FAILURE WAS DUE TO NORMAL WEAR AND TEAR. THERE WAS NO MENTION OF THE STEERING PUMP BY THE DEALER. IF IT IS A KNOWN FAULT GM AND DEALERS SHOULD DO A RECALL BEFORE SOMEONE IS KILLED.

06/23/2017
Components: ENGINE
Incident Date: 06/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED5BJ******
Summary

CHECK ENGINE LIGHT CAME ON WITH CODE P008, TOOK TO DEALER & FOUND 3 TIMING CHAINS NEEDED REPLACED WHICH MEANS THE ENGINE MUST COME OUT AND AN OPEN ESTIMATE OF AT LEAST $2350.00. FOUND ON CARTRUCKINFO.COM AND NHTSA.GOV THIS IS A COMMON COMPLAINT AND NEEDS CORRECTED BY GENERAL MOTORS AND CHEVROLET. UNACCEPTABLE FOR A 2011 VEHICLE WITH 64,000 MILES.

06/07/2017
Components: ENGINE
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED5BJ******
Summary

CODE P0008 AND P0017 WAS PULLED. LOOKED ONLINE AND FOUND THIS - HTTP://WWW.ARFC.ORG/COMPLAINTS/2010/CHEVROLET/TRAVERSE/ENGINE/PROBLEM.ASPX. LOOKS LIKE THIS IS A MAJOR COMMON ISSUE. LOOKS LIKE CHEVY HAS HAD IT SINCE 2008 ON THAT SAME MODEL AND THEY EXTENDED THE WARRANTY ON 2008-2009 MODELS BUT NOTHING SINCE, JUST THE ISSUE STILL REMAINS. IT IS A TIMING CHAIN ISSUE THAT HAS OCCURRED IN MANY MANY CASES. HTTP://WWW.ARFC.ORG/COMPLAINTS/2010/CHEVROLET/TRAVERSE/ENGINE/PROBLEM.ASPX HTTP://WWW.CARTRUCKINFO.COM/MECHANIC/TRAVERSE-TIMING-CHAINS/

06/01/2017
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 04/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED5BJ******
Summary

WIPERS STOP WORKING WHEN THE LEFT SIGNAL TURN WAS ACTIVATED, WIPERS WOULD RESTART WHEN LEFT SIGNAL WAS TURN OFF AND IN THE NEUTRAL POSITION. WHEN DRIVING WIPERS WOULD PERIODICALLY STOP WORKING AND WOULD RETURN TO FUNCTIONING WHEN LEFT WIPER WAS PARTIALLY ACTIVATED AND NOT PUSHED DOWN COMPLETELY. VEHICLE WAS IN MOTION.

05/22/2017
Components: ELECTRICAL SYSTEM
Incident Date: 05/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED4BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHENEVER THE CONTACT ATTEMPTED TO USE THE KEY TO UNLOCK THE VEHICLE, THE ALARM SYSTEM WOULD SOUND. THE CONTACT WAS ABLE TO PLACE THE KEY INTO THE IGNITION TO TURN OFF THE ALARM SYSTEM; HOWEVER, THE KEY COULD NOT BE TURNED IN THE IGNITION TO START THE VEHICLE. THE CONTACT STATED THAT IF THE KEY FOB WAS USED TO OPEN THE VEHICLE, THE VEHICLE STARTED AND FUNCTIONED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

05/10/2017
Components: STEERING,ENGINE
Incident Date: 05/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLED1BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK AND THE RPMS INCREASED AND DECREASED RAPIDLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,411.

05/08/2017
Components: STEERING
Incident Date: 01/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED5BJ******
Summary

I PURCHASE THE BRAND NEW CHEVY TRAVERSE IN AUG 2011, ABOUT 2 YEARS AGO I WAS MAKING A U-TURN AND THE VEHICLE STUCK ON THE ROAD AND WOULD NOT TURN, CALLED THE DEALER AND THEY SAID TURN OFF THE CAR AND RE START IN 2 MINUTES. I HAD AROUND 20,000 MILES AT TIME. CURRENTLY I HAVE ABOUT 27K MILES AND 6 MONTHS AGO I MENTION THAT WE HAVE SOME NOISE COMING OUT WHEN WE TURN THE STEERING, DEALER CHECKED DURING MY OIL CHANGE VISIT AND SAID ITS ALL NORMAL. THE NOISE WAS GETTING WORST SO TOOK THE CAR AGAIN AT 25K MILES AND THEY CHECKED IN DETAIL AND SAID RACK AND PINION IS GONE BAD, I WAS SHOCKED THAT AT 25K MILES HOW THIS CAN BE POSSIBLE? THEY SAID ITS VEHICLE AND ANYTHING CAN HAPPEN, THEY CHARGING ME $1861.00 TO REPLACE AS IT IS NOT IN WARRANTY. THIS IS RIDICULOUS THAT AT 25K-27K MILES, GM MEASURE COMPONENT BREAK DOWNS AND THERE IS NO RECALL, I FEEL ME AND MY FAMILY IN DANGER ON THE ROAD DRIVING THE UNSAFE VEHICLE FROM GM/CHEVY

04/26/2017
Components: ENGINE
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED7BJ******
Summary

TIMING CHAINS WORN OUT

04/20/2017
Components: STEERING,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 03/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED8BJ******
Summary

TO WHOM IT MAY CONCERN, I OWN A 2011 CHEVY TRAVERSE AND THE TIMING CHAIN BROKE ON MY WIFE LAST WEEKEND. THIS WAS VERY SCARY FOR HER AND MY KIDS AS THEY WERE ON A MOUNTAIN GOING INTO A CURVE. SHE LOST ALL CONTROL OF STEERING AND BRAKES. I WAS WONDERING IF THERE ARE ANY RECALLS AND OR HELP FROM GM ON GETTING THIS CAR REPAIRED. TO MAKE A LONG STORY SHORT, I AM JUST GLAD MY WIFE AND KIDS WERE FINE. THE OUTCOME COULD OF BEEN DIFFERENT AS THEY DESCRIBED IT TO ME. PLEASE GET BACK WITH ME ASAP ON THIS MATTER. I WOULD APPRECIATE IT, BY TOWING THIS BACK TO MY HOUSE AND TO THE SHOP IT HAS BEEN A NIGHTMARE. I THINK IT CAUSED THE MOTOR TO MESS UP AS WELL. SO, I AM LOOKING FOR HELP IN THIS MATTER. LOOKS LIKE THE DESIGN OF THIS IS QUESTIONABLE ON HOW THIS CARE WAS MADE AND CAUSES SERIOUS PROBLEMS WHEN A TIMING CHAIN GOES OUT. THE VEHICLE WAS IN MOTION.

03/28/2017
Components: STEERING
Incident Date: 03/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLEDXBJ******
Summary

CAR IS MAKING KNOCKING NOISIES WHEN TURNING EITHER WAY. TOOK TO DEALERSHIP AND THEY ARE TELLING ME IT US GOING TO COST $1,800 TO FIX. THE PART ONLY COST LIKE $250.00.

03/18/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 02/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED4BJ******
Summary

SERVICE AIR BAG LIGHT CAME ON AND DISPLAYS ON MY DASHBOARD. WAS TOLD THE SEAT MODULE WAS BAD AND NEEDED TO BE REPLACED AT A COST OF $1,271.00 WHO WOULD THINK THIS GOES BAD AND COSTS THIS MUCH TOO REPLACE. THIS IS THE FIRST GM CAR I EVER HAD THIS ISSUE WITH AND I HAVE OWNED QUITE A FEW OVER THE LAST 20+ YEARS.

03/11/2017
Components: STEERING,VISIBILITY/WIPER
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLED5BJ******
Summary

POWER STEERING GETS HARD WHEN IN A LOWER SPEED, FRONT WINDSHIELD WASHER WORKS PARTTIME

03/10/2017
Components: ENGINE
Incident Date: 02/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED4BJ******
Summary

TIMING CHAIN, HEADS, VALVES QUIT RUNNING THE TIMING CHAIR JUMPED AND MY CAR WON'T RUN NOW. THE CHEV DEALER SAID THAT IT IS A REOCCURRING ISSUE IN 2011 CHEV TRAVERSE.

03/09/2017
Components: STEERING
Incident Date: 03/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED4BJ******
Summary

THE POWER STEERING HAS GONE OUT/HAD PROBLEMS TWICE IN 67,000 MILES. THIS IS A BIG SAFETY ISSUE FOR MY FAMILY AND ALL THE OTHERS THAT ARE DRIVING THIS TYPE OF VEHICLE. A VEHICLE WITHOUT POWER STEERING IS A SAFETY CONCERN. CHEVROLET PROVIDED ADDITIONAL COVERAGE FOR A PROBLEM THEY IDENTIFIED WITH THE POWER STEERING, HOWEVER IT DOESN'T COVER ALL OF THE REPEATED PROBLEMS OWNERS CONTINUE TO HAVE. THERE NEEDS TO BE ADDITIONAL COVERAGE SO THAT OWNERS CAN GET THE PROBLEM FIXED AND SAFELY DRIVE THEIR VEHICLES.

03/09/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED5BJ******
Summary

IT HAS HAPPENED SEVERAL TIMES NORMALLY WHEN THERE IS SNOW ON THE ROADS, I WILL BE DRIVING THE SPEED LIMIT WHEN SUDDENLY THE TRACTION STABILIZER CONTROL/ABS LIGHTS COME ON THE DASHBOARD AND THE CAR STARTED DECELERATING QUICKLY COMING TO A HALT. EVEN THOUGH I PRESS THE GAS PEDAL NO ACCELERATION HAPPENS. I HAVE TO TURN OFF THE ENGINE AND RESTART. THE REMAINDER OF MY DRIVE THE TRACTION STABLIZER CONTROL/ABS STAY ON UNTIL I COME TO MY DESTINATION. THIS IS NOT SAFE. THE CHEVY DEALERSHIP SAYS THERE IS NO RECALL ON THIS. THIS IS A PROBLEM AND NEEDS TO HAVE A RECALL OUT ON THIS ISSUE. THIS HAS HAPPENED MULTIPLE TIMES, THANKFULLY THIS CAR IS DRIVEN JUST TO AND FROM WORK FOR SHORT DISTANCES. PLEASE NOTIFY ME ONCE A RECALL HAS BEEN PUT IN PLACE.

03/08/2017
Components: STEERING
Incident Date: 10/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED9BJ******
Summary

POWER STEERING ASSEMBLY WAS IN PROCESS OF FAILING. WAS TOLD BY SERVICE CENTER THAT THE TEETH WERE GRINDING DOWN AND WOULD SHORTLY HAVE LOST THE ABILITY TO STEER VEHICLE. ONLY INDICATION WAS THE WHINE OF THE STEERING PUMP AS IT FAILED DUE TO THE COMBINATION OF A SEAL LEAK AND CONTAMINANTS IN FLUID FROM THE METAL SHAVINGS FROM THE STEERING GEAR. UNFORTUNATELY I DID NOT HAVE THE PRESENCE OF MIND TO ASK FOR THE PARTS OR TAKE PICTURES OF THE FAILED PARTS.

03/01/2017
Components: STEERING
Incident Date: 02/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED0BJ******
Summary

AT 120,000 MILES THE VEHICLE BEGIN EXHIBITING THE ISSUES AS DESCRIBED IN SPECIAL WARRANTY 14329. I TOOK THE VEHICLE TO THE DEALERSHIP WHO TOLD ME THAT WHILE THE SAME TWO PARTS LISTED IN THE WARRANTY HAD FAILED THEY DID NOT FAIL IN THE MANNER THAT IS COVERED BY THE WARRANTY. I FIND IT VERY CONVENIENT THAT THESE TWO PARTS WHICH DO NOT FAIL ROUTINELY IN VEHICLES FAILED WITHIN THE WARRANTY PERIOD BUT IT WAS NOT CAUSED BUT THE WARRANTY ISSUE. UNLESS I RECEIVE THE $2000 THIS REPAIR COSTS BACK OR IT IS PROVEN TO ME EMPIRICALLY THAT THIS WAS NOT CAUSED BY THE WARRANTY I WILL CONTINUE TO PURSUE REPAYMENT OF THE MONEY OWED TO ME. I WILL ALSO ENSURE THAT NO ONE WITHIN MY FAMILY AND FRIENDS PURCHASES ANOTHER GM VEHICLE UNTIL THIS MATTER IS HANDLED. I HAVE SUBMITTED A CASE TO CHEVY WITH NUMBER 8-2782147523

02/18/2017
Components: STRUCTURE
Incident Date: 02/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED1BJ******
Summary

REAR POWER LIFT GATE GOES UP ABOUT 70 PERCENT AND POWERS RIGHT BACK DOWN ON YOU.

02/10/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 02/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED5BJ******
Summary

TRACTION CONTROL COMES ON STATING TRACTION CONTROL IS OFF AND ENGINE POWER REDUCES TO 20 MPH AND WILL NOT ACCELERATE PASS 20MPH I WAS ON [XXX] TRAVELING ABOUT 70 MPH WHEN THE TRACTION LIGHT CAME ON AND REDUCED POWER TO 20MPH NO THROTTLE. THIS OCCURRED 4 TIMES WITHIN AN HOUR. THE THIRD TIME THE CHECK ENGINE LIGHT CAME ON AND WOULDNT GO OFF. EACH TIME IT HAPPENED I PULLED TO THE SHOULDER OF THE ROADWAY TURNED THE TRUCK OFF AND TURNED IT BACK ON. THIS SEEMED TO RESET IT BUT THEN IT HAPPENED AGAIN. VERY UNSAFE FOR THIS TO HAPPEN AT HIGHWAY SPEEDS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

02/09/2017
Components: ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM,ENGINE
Incident Date: 02/09/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 25 MPH UPHILL, THE VEHICLE LOST TRACTION CONTROL AND ACCELERATION. THE SERVICE STABILITRACK AND ENGINE POWER REDUCED WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE THE VEHICLE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.

02/07/2017
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 01/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED2BJ******
Summary

A BEEP OCCURS AND AN ERROR - NO TRACTION CONTROL OFF - SERVICE STABILITRACK - ENGINE POWER REDUCED; THE VEHICLE HAS 110K MILES AND THIS HAVE NEVER HAPPEND BEFORE. THESE ERRORS HAVE ACCURED WHEN THE VEHICLE IS IN MOTION AND ALSO RIGHT AS YOU START IT UP. DEALERSHIP HAS OFFED TO "TRY TO FIX" THE ISSUE FOR THE TUNE OF $5000 HOWEVER THEY DO NOT KNOW IF IT WILL ACTULLY FIX THE ISSUE. SO CHEVY WHAT ARE YOU GOING TO DO ABOUT THIS?

01/27/2017
Components: AIR BAGS
Incident Date: 06/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED0BJ******
Summary

THE AIRBAG SERVICE LIGHT COMES ON IN THE VEHICLE. WE TOOK IT TO THE DEALER AND IT IS OUT OF WARRANTY AS THE VEHICLE HAS 70,700 MILES ON IT. THEY SAID THAT THE VEHICLE NEEDS A PASSENGER PRESENCE MODULE AT THE COST OF $1200.00. I BELIEVE THAT CHEVY KNEW OF THIS PROBLEM AND THROUGH RESEARCH OTHER VEHICLES HAVE BEEN AFFECTED. I WOULD LIKE CHEVY TO FIX THIS PROBLEM ON THEIR DIME AS THIS IS A MAJOR SAFETY ISSUE. THE DEALERSHIP ISN'T EVEN SURE IF ANY OF THE AIRBAGS WILL DEPLOY IN A CRASH.

01/27/2017
Components: ENGINE
Incident Date: 01/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED7BJ******
Summary

THE FIRST INCIDENT HAPPENED DEC 2015. DRIVING OUT OF TOWN ON THE HIGHWAY AND VEHICLE SHUT COMPLETELY OFF BARLEY MISSED AND ONCOMING 18 WHEELER. TOOK IT TO THE DEALERSHIP THEY INFORMED ME THAT CHEVROLET IS AWARE OF THE PROBLEM. THEY PATCHED THE PROBLEM. TODAY 1/27/2017 A YEAR LATER THE SAME PROBLEM. DRIVING TO WORK AND THE VEHICLE SHUTS OFF WHILE DRIVING. CALLED THE CHEVROLET CORPORATE NUMBER WHEN I WAS TELLING THEM WHAT ABOUT THE VEHICLE SHUTTING OFF. CHEVROLET CORPORATE CUSTOMER SERVICES MALE WAS TELLING ME WHAT THE PROBLEM MAY BE THE ENGINE AND TELLING WHAT THE VEHICLE WAS DOING WHEN THE VEHICLE SHUT OFF, HOW THE POWERTRAN LOCK. BUT THEY REFUSE TO REPAIR THE VEHICLE TELLING ME THAT I WOULD HAVE TO PAY OUT OF POCKET. WHY, SHOULD I HAVE TO PAY OUT OF POCKET WHEN CHEVROLET IS AWARE OF THE PROBLEM AND THE DEALERSHIP ALSO INFORMED ME THAT CHEVROLET IS AWARE OF THE PROBLEM PUT DOES NOT WANT TO DO RECALL ON THE VEHICLE. I WAS EXPLAINING THE CHEVROLET CORPORATE THAT EACH TIME THIS COULD HAVE BEEN A FATAL CAR ACCIDENT. BUT CHEVROLET RESPONSE WAS SORRY TO HEAR BUT HERE IS NOTHING WE CAN DO. *TR

01/26/2017
Components: POWER TRAIN,ENGINE
Incident Date: 01/25/2017
Crash: No
Fire: No
Summary

THE CHECK ENGINE LIGHT CAME ON WHEN DRIVING ON A CITY STREET GOING APPROXIMATELY 45 MPH. THE NEXT DAY THE TEMP GAGE SPIKE TO 260 IN SAME CONDITIONS AND AS SOON AS PULLING INTO THE DRIVEWAY COOLANT SPILLED INTO THE DRIVEWAY. THE FAN CONTINUED TO RUN EVEN AFTER VEHICLE WAS TURNED OFF. ADDED COOLANT TO GET TO DEALERSHIP THAT IS 4 MILES A WAY. HALFWAY THERE ENGINE STARTED SMOKING, PULLED OVER & COOLANT LEAKED EVERYWHERE AGAIN. NEEDS A NEW WATER PUMP, THERMOSTAT, COOLANT FLUID EXCHANGE DUE TO LEAK, & TRANSMISSION FLUID EXCHANGE. *TR

01/23/2017
Components: POWER TRAIN
Incident Date: 01/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED0BJ******
Summary

BOUGHT THE CAR OCTOBER OF 2010 AND NOW THETIMING CHAIN NEEDS REPLACING. I READ ALL 2009 MODELS TIMEING CHAINS WERE REPLACE BY CHEVROLET UNDER A SPECIAL WARRANTY AND I BELIEVE THIS PROBLEM WAS NOT FIXED FOR THE FOLLOWING YEAR

01/14/2017
Components: ENGINE
Incident Date: 01/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED4BJ******
Summary

I HAD CONTACTED CHEVY CORPORATE ON THE STEERING ISSUE ON MY CAR WHILE IT WAS STILL UNDER WARRANTY. NEEDLESS TO SAY THERE WERE NO HELP. I WENT TO THE DEALERSHIP MANY TIMES BECAUSE OF THE STEERING ALONE. SINCE THEN I HAVE OTHER ISSUES WITH MY 2011 TRAVERSE. NOW THE CAR SHUTS WHILE DRIVING. IT SOUNDS LIKE A LOT OF GM OWNERS OF DIFFERENT VEHICLES ARE HAVING THE SAME ISSUE. I GUESS THERE WILL NOT BE A RECALL UNTIL SOMEONE DIES OVER THIS. SOME OF THE ISSUES INCLUDED ALL 4 STRUTS WERE BAD UNDER 100,000 MILES, RACK AND PINION GOING UP, STEERING ISSUES, LEAKING FROM THE STEERING COLUMN, 3 TIMES THE AC ACTUATOR HAS GONE UP, ISSUES WITH THE LIFT GATE FAILING, LIFE GATE ONE TIME INJURED MY FATHER-IN-LAW, TIMING CHAIN FAILING PREMATURELY, AND NOW THE STABILITRAK AND TRACTION CONTROL IS GOING OFF. THE VEHICLE SHUTS UP WHILE DRIVING! MY WIFE GOT STUCK ON A BRIDGE AND WAS PUT IN DANGER DUE TO THIS. NOW THE TRAVERSE SITS IN THE DRIVEWAY. MY WIFE SAID A WARNING WAS DISPLAYED ABOUT REDUCING ENGINE POWER. THE TRAVERSE WENT DOWN TO 20MPG AND THEN SHUT OFF ON A BRIDGE. THIS IS VERY UNSAFE AND NEEDS TO BE INVESTIGATED.

01/03/2017
Components: STEERING
Incident Date: 12/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED6BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO TURN LEFT, THE STEERING COLUMN MADE AN ABNORMAL WHINING SOUND. THE CONTACT ALSO STATED THAT THE TURN WOULD BE EXTREMELY HARD TO EXECUTE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR AND PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,522.

12/19/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 12/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVEED7BJ******
Summary

TRACTION CONTROL COMES ON STATING TRACTION CONTROL IS OFF AND ENGINE POWER REDUCES TO 20 MPH AND WILL NOT ACCELERATE PASS 20MPH I WAS ON THE EXPRESSWAY TRAVELING ABOUT 50 MPH WHEN THE TRACTION LIGHT CAME ON AND REDUCED POWER TO 20MPH NO THROTTLE.

12/16/2016
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 12/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED1BJ******
Summary

WHILE DRIVING IN TOWN (NO MORE THAN 30 MPH), A BEEP OCCURS AND AN ERROR - NO TRACTION CONTROL - SERVICE STABILITRACK - ENGINE POWER REDUCED. I AM THEN UNABLE TO GO OVER 10 MPH. THE CHECK ENGINE LIGHT ALSO COMES ON AT THE END OF THIS. I HAVE TO PULL OVER, STOP MY CAR AND RESTART IN ORDER TO ASSUME REGULAR SPEED, HOWEVER, IT DID HAPPEN TWICE IN A DRIVE THAT WAS ONLY 10 MILES LONG.

12/05/2016
Components: STEERING
Incident Date: 12/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED1BJ******
Summary

WHILE DRIVING APPROX 20 MPH OUT OF A PARKING LOT ONTO THE MAIN ROAD AND TURNING LEFT, I HEARD A LOUD WHINING SOUND AND FELT A "THUMP" WITH SOME VIBRATION IN THE STEERING COLUMN. THE CAR CONTINUES TO MAKE THE SAME SOUND WHEN MAKING SHARPER TURNS, LIKE GOING INTO A PARKING SPACE. I WAS TOLD BY THE DEALERSHIP THAT I HAVE A POWER STEERING LEAK AND NEED A NEW STEERING RACK TO THE TUNE OF $1300-1600 REPAIR! THIS CAR ONLY HAS 33,146 MILES. *TR

11/28/2016
Components: ENGINE
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGEDXBJ******
Summary

MY CAR HAD STARTED MAKING A NOISE IN THE FRONT BEFORE I COULD GET IT TO THE SHOP THAT I TAKE IT TO I WAS GOING TO GET MY DAUGHTER HAD MY SON NEICE AND NEPHEW WAS GOING DOWN THE ROAD AND THE DASH FLASHED LOW ENGINE POWER LOST THE BREAKS AND COULD NOT STEER THE CAR. I LATER FOUND OUT THAT IT WAS THE TIMING CHAINS. AFTER RESEARCH AND TALKING WITH CHEVY THEY REFUSED TO DO ANYTHING ALTHOUGH THERE HAS BEEN MULTIPLE COMPLAINTS PUTTING PEOPLE IN DANGER AND THEY WILL NOT DO ANYTHING. THEY SAID WITH ME GOING TO A 3RD PARTY TO HAVE THE CAR WORKED ON THAT THEY WOULDN'T TOUCH MINE. MY CAR HAS BEEN WELL MAINTAINED I HAD JUST HAD THIS CAR OVER A YEAR WHEN IT STARTED THIS. I OWE 17K STILL ON THIS CAR AND NOT ABLE TO DRIVE IT. THIS IS A MAJOR PROBLEM IN SEVERAL MODELS AND CHEVY IS NOT WANTING TO PAY FOR THEIR MISTAKE, I HAVE ALSO HAD THIS LOOKED AT BY CHEVY THEY TRIED SAYING THAT THERE WAS NO OIL IN THE CAR BUT IT WAS CHANGED AND HAD BEEN SITTING FOR ABOUT 4 MONTHS. A SINGLE MOM PAYING 400 A MONTH ON A VEHICLE THAT IS NOT MY FAULT THAT IT IS MESSED UP. I WILL NEVER HAVE ANOTHER CHEVY AGAIN.

11/16/2016
Components: STEERING,ENGINE
Incident Date: 11/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED8BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 10 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

11/15/2016
Components: SERVICE BRAKES
Incident Date: 11/12/2016
Crash: No
Fire: No
Summary

HAD A SQUEAKING NOISE WHEN APPLYING BRAKE PEDAL. TOOK IT TO A MECHANIC WHO SAID THE THE BRAKE BOOSTER AND MASTER CYLINDER HAD TO BE REPLACED BECAUSE IT WAS LEAKING AND CAUSING THE PROBLEM. COULD EVENTUALLY LEAD TO BRAKING ISSUES. THEY ALSO STATING THIS WAS A COMMON PROBLEM WITH THE CHEVROLET TRAVERSE MAKE AND MODEL. SHOULD BE A RECALL ISSUE AND NOT A $600 FIX FOR ME.

11/14/2016
Components: ELECTRICAL SYSTEM
Incident Date: 11/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED5BJ******
Summary

WHEN RAINING WATER ENTERS INTO AC/HEATING BLOWER ACCESS PANEL AND ACCUMULATES THERE ULTIMATELY CAUSING THE BLOWER MOTOR TO FAIL. ALSO WHEN MAKING A LEFT TURN WATER RUNS OUT FROM PANEL ONTO PASSENGER SIDE FLOOR. HAD TO HAVE BLOWER MOTOR REMOVED AND REPLACED WITH NEW ONE. A RECALL FOR THIS PROBLEM IS NEEDED AS IT IS A COMMON PROBLEM WITH THESE VEHICLES.

11/03/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLED5BJ******
Summary

TAKATA RECALL I HAVE A 2011 CHEVY TRAVERSE LTZ WITH JUST UNDER 75K MILES. I HAD THE THROTTLE BODY REPLACED IN OCTOBER 2014 BEFORE THERE WAS A RECALL. TODAY, I GOT OUT OF CLASS, PICKED UP MY CHILDREN FROM SCHOOL AND WENT TO THE GROCERY STORE. THIS IS A 2 MILE TRIP ROUND-TRIP. I WAS DRIVING PAST THE KIDS SCHOOL STRAIGHT AHEAD ON CITY STREETS DOING ABOUT 15 MPH, JUST A FEW BLOCKS FROM OUR HOUSE, THE WARNING LIGHTS BEGAN TO BEEP AND THE DIC HAD SEVERAL MESSAGES. "ENGINE HOT A/C OFF" "ENGINE POWER IS REDUCED" AND "ENGINE OVERHEATED IDLE ENGINE". IT BECAME VERY DIFFICULT TO HANDLE THE TRUCK. THE HIGH IN CHICAGO TODAY WAS 60 DEGREES AND I ONLY MADE THE ONE TRIP MENTIONED ABOVE. I PLAN ON TAKING IT TO THE DEALER TOMORROW BUT I WANT TO KNOW IF THIS IS A PROBLEM PEOPLE ARE HAVING. *TR

11/01/2016
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED0BJ******
Summary

2011 CHEVY TRAVERSE. SPORADICALLY DECELERATES WHILE DRIVING, FLASHES TRACTION CONTROL OFF AND SERVICE STABILTRAK, CHECK ENGINE LIGHT. PULL OVER AND LET IT "REST" FOR 15 MINUTES, IT WILL RESUME DRIVING. HAVE ALREADY HAD THIS ISSUE "REPAIRED" FROM CHEVY STORE10 MONTHS AGO. MOSTLY OCCURS WHILE IN MOTION, ONCE WHILE DRIVING 70MPH ON HWY DECELERATED TO 35 MPH AND ALMOST CAUSED ACCIDENT. NOW DEALERSHIP IS SUGGESTING I MAKE ANOTHER EXPENSIVE FIX, WHICH MAY OR MAY NOT FIX THE ISSUE. THIS CAR IS A LEMON!!!! TODAY WE ARE BLOCKING TRAFFIC IN A PARKING DECK BECAUSE IT HAS DECIDED TO HAPPEN AGAIN, NO DRIVE, BUT REVERSE WORKS FINE. *TR

10/24/2016
Components: STRUCTURE
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED4BJ******
Summary

FRONT DOOR HINGE ROLLER IS SIEZED, BOTH RIGHT AND LEFT SIDES RESULTING IN DIFFICULTY OPENING AND CLOSING DOOR, EXTREME METAL ON METAL CLUNKING SOUND

10/24/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 10/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKV9ED3BJ******
Summary

WHILE DRIVING AT AROUND 40MPH, SERVICE STABILITRAK/ SERVICE TRACTION CONTROL WARNINGS CAME ON. WHILE MAKING A TURN, THE ENGINE CUT OUT AND I WAS JUST ABLE TO PULL OFF TO THE SIDE OF THE ROAD. THIS PROBLEM OCCURRED AFTER 4 FUEL INJECTORS WERE CLOGGED REQUIRING NEW INJECTORS, NEW OXYGEN SENSORS AND DAMAGE TO ALL THREE CATALYTIC CONVERTERS. AIR BAG WARNINGS COME ON INTERMITTENTLY, AS DO THE TIRE SENSOR WARNINGS. I'M NOW FINDING OUT THAT THESE STABILITRAK ISSUES HAVE BEEN ONGOING FOR YEARS WITH VARIOUS CHEVY AWD MODELS, WHILE GM DOES NOTHING ABOUT IT. *TR

10/20/2016
Components: POWER TRAIN
Incident Date: 10/11/2016
Crash: No
Fire: No
Summary

EVEN ON THE SLIGHTEST OF INCLINES, AFTER STOPPING WHILE IN DRIVE, THE VEHICLE ROLLS BACKWARD. A FEW TIMES IT ALMOST ROLLED BACKWARD INTO THE CAR BEHIND ME. IT'S AN ACCIDENT WAITING TO HAPPEN. OTHER TRAVERSE OWNERS HAVE TOLD ME THE SAME THING HAPPENS IN THEIRS.

10/20/2016
Components: STRUCTURE
Incident Date: 10/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVEED9BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHEN OPENING THE LIFTGATE, THE POWER LIFTGATE GAS STRUTS SUDDENLY FAILED AND CAUSED THE LIFTGATE TO DROP SUDDENLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED AS PART OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

10/17/2016
Components: AIR BAGS
Incident Date: 10/17/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1GNKRFEDXBJ******
Summary

TL* THE CONTACT OWNED A 2011 CHEVROLET TRAVERSE. WHILE DRIVING 65 MPH ON THE HIGHWAY, THE DRIVER FELL ASLEEP, VEERED OFF THE ROAD, AND CRASHED INTO A TREE. THE SIDE AIR BAGS DEPLOYED, BUT THE DRIVER'S SIDE AND FRONT PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND FRONT PASSENGER SUSTAINED WHIPLASH. TWO CHILD PASSENGERS EXPERIENCED WHIPLASH, BRUISES, AND CUTS. ANOTHER CHILD PASSENGER WAS SHAKEN UP AND EXPERIENCED LOW BLOOD PRESSURE. ANOTHER ADULT PASSENGER SUSTAINED A FRACTURED BACK AND EXTENSIVE MEDICAL TREATMENT. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE FAILURE MILEAGE WAS NOT AVAILABLE. ...UPDATED 12/14/16 *BF

10/11/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 10/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVEED6BJ******
Summary

I ACCELERATED FROM ONRAMP TO HIGHWAY. I RELEASED PEDAL BUT ENGINE REVS RAPIDLY INCREASED AND VEHICLE SURGED FORWARD TOWARD VEHICLE IN FRONT OF ME. BRAKES DID NOT STOP MY VEHICLE . I DOWN SHIFTED TO LOW GEAR PULLED ONTO SHOULDER TO AVOID COLLISION. I APPLIED BRAKES AGAIN .I SLOWED AND SHIFTED TO NEUTRAL AND PARK . REVS RETURNED TO NORMAL AND I SHUT OFF ENGINE. VEHICLE TOWED TO DEALER.

09/30/2016
Components: POWER TRAIN,ENGINE
Incident Date: 05/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGEDXBJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, "ENGINE POWER LOW" ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE FAILURE OCCURRED ON TWO OCCASIONS AND WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING LINK ON THE INSIDE OF THE MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000. THE VIN WAS NOT AVAILABLE. ..UPDATED 10/26/16 *BF *TR

09/26/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED0BJ******
Summary

ON MY 2011 CHEVY TRAVERSE ON THE FUEL GAUGE ONCE THE FUEL LEVEL REACHES A HALF TANK IT SUDDENLY DROPS TO EMPTY. IT IS HARD TO READ THE FUEL LEVEL AFTER THAT BECAUSE HONESTLY WHO HAS TIME TO SIT AND CALCULATE MILAGE USED EVERYDAY (I KNOW I DON'T) I HAVE READ ON OTHER FORUMS THAT THIS WAS HAPPENING ON OTHER YEARS OF TRAVERSES AND WAS TOLD TO REPORT IT. EVEN IF THE CAR SITS FOR AWHILE IT WON'T READ THE CORRECT FUEL LEVEL THAT IS UNTIL FUEL HAS BEEN ADDED TO ABOVE THE HALF TANK MARK.

09/20/2016
Components: POWER TRAIN
Incident Date: 09/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED2BJ******
Summary

THE DRIVE OR PROPELLER SHAFT CAME LOOSE FROM THE TRANSMISSION WHILE MAKING A LOW SPEED LEFT TURN. BOLTS WERE INTACT, BUT NUTS WERE NOT FOUND.

09/17/2016
Components: STEERING,ENGINE
Incident Date: 08/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED8BJ******
Summary

2011 CHEVROLET TRAVERSE RACK AND PINION LEAK AND TIMING BELT LIGHT CAME ON. CAR IS WELL MAINTAINED, DRIVEN EASY AND HAS ONLY 93000 MILES ON IT. GM SAYS IT IS NOT COVERED...

09/17/2016
Components: ENGINE
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLED6BJ******
Summary

MY CHECK ENGINE LIGHT CAME ON AT 95000 MILES CODE POOO8. I TOOK THE CAR TO THE DEALER AND THEY SAID IT NEEDED TRIMMING CHAINS. MY GUYS TOLD ME IT MIGHT BE COVERED BUT AFTER CHECKING MY BIN IT WAS NOT COVERED. HE TOLD ME IT WAS A PROBLEM WITH WITH THESE MOTORS BUT MY VIN WAS NOT INCLUDED IN THE RECALL AND IT WOULD BE 2500 DOLLARS TO FIX A FOUR YEAR OLD CAR. GM WOULD NOT DO ANYTHING TO HELP ME.

09/06/2016
Components: ENGINE
Incident Date: 08/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGEDXBJ******
Summary

ENGINE LIGHT CAME ON AND HAD (3) DIFFERENT CODES AS SENSORS THAT HAS GONE BAD. TOOK TO DEALER WERE THEY SAID IT WAS MY TIMING CHAIN HAS STRETCH AFTER 90,000 MILES. IF THEIR CHAINS ARE STRETCHING AT 90,000 MILES IS AN ISSUE. I'M LUCKING THE VEHICLE WAS IDLE AND THE CHAINS DID NOT SNAP.

08/29/2016
Components: ENGINE
Incident Date: 07/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED1BJ******
Summary

MY 2011 CHEVY TRAVERSE HAD THE CHECK ENGINE LIGHT GO ON AT JUST UNDER 40,000 MILES ON ERROR P0017. A CAM SHAFT SENSOR WAS REPLACED ONLY TO HAVE THE LIGHT EMIT AGAIN 2 WEEKS LATER. NOW THE CAR IS READING 2 CODES. ONE IS STILL THE P0017 AND NOW A P0008. THE TIMING CHAIN IS A WELL KNOWN ISSUE WITH THIS ENGINE AND GM STILL HASN'T ISSUED A RECALL. THERE ARE PEOPLE WITH COMPLAINTS THAT ARE OVER 2 YEARS OLD. THE CARS RUN EXTREMELY ROUGH WHILE DRIVING, USE EXCESSIVE GAS AND HAVE BEEN KNOWN TO COMPLETELY SHUT OFF WHILE DRIVING. THIS NEEDS TO BE RECALLED ON THESE ENGINES.

08/24/2016
Components: POWER TRAIN
Incident Date: 08/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLEDXBJ******
Summary

VEHICLE STARTED OVERHEATING DUE TO LOW COOLANT. IT WAS DISCOVERED THAT THERE WAS A LEAK IN THE PUMP SHAFT.

08/16/2016
Components: ENGINE
Incident Date: 08/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLED5BJ******
Summary

MY SUV SIMPLY CUT OFF IN THE MIDDLE OF THE STREET. THE ENGINE LIGHT CAME ON AND I HEARD A LOUD NOISE, THEN IT CUT OFF. IT HAD TO BE PUSHED OFF THE STREET AND TOWED. HAD THIS HAPPENED 1 HOUR EARLIER WHEN I WAS ON I 85 GOING ABOUT 75 MPH, IT IS VERY POSSIBLE THAT I WOULD NOT BE HERE RIGHT NOW.

08/10/2016
Components: STEERING
Incident Date: 07/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED6BJ******
Summary

POWER STEERING RACK FOUND LEAKING DURING NYSI. I FEEL RACK SHOULD BE COVERED UNDER EXTENDED WARRANTY. THIS IS AN OUTRAGEOUS PRICE TO PAY FOR A VEHICLE THAT WAS JUST IN FOR AN INSPECTION WITH NOTHING ELSE WRONG.

08/07/2016
Components: AIR BAGS,ENGINE
Incident Date: 08/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGEDXBJ******
Summary

I JUST BOUGHT THE CAR A WEEK AGO AND NOW THE SERVICE AIR BAGS LIGHT CAME ON. ALSO THE TIMING CHAIN IS MAKING A WEIRD NOISE. I TOOK IT TO THE MECHANIC AND SURE ENOUGH THERE IS SOMETHING WRONG WITH AIR BAGS AND TIMING CHAIN

08/02/2016
Components: STRUCTURE
Incident Date: 07/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED7BJ******
Summary

THE REAR LIFT GATE WHEN OPEN IS SUDDENLY FALLING. IT HAS ALREADY HIT ME AND MULTIPLE FAMILY MEMBERS IN THE BACK AND HEAD BECAUSE IT FALLS WITHOUT WARNING AND IS VERY DANGEROUS. THIS IS VERY SIMILAR TO THE PROBLEM WITH THE POWER LIFT GATE THAT HAS ALREADY BEEN RECALLED. TO QUOTE THE POWER LIFT GATE RECALL WEB PAGE: "THESE STRUTS MAY PREMATURELY WEAR AND THE OPEN LIFTGATE MAY SUDDENLY FALL. IT MAY STRIKE A PERSON, INCREASING THEIR RISK OF INJURY."

07/28/2016
Components: ENGINE
Incident Date: 04/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED3BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.

07/11/2016
Components: STEERING
Incident Date: 01/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED1BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TURNING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER AS AN ABNORMAL SQUEALING SOUND EMITTED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

07/07/2016
Components: STEERING
Incident Date: 06/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED6BJ******
Summary

I TOOK MY CAR TO THE DEALERSHIP FOR POWER STEERING ISSUE. THE DEALER DIAGNOSED THE POWER STEERING ISSUE AND WAS COVERED UNDER A "SPECIAL POLICY". WHEN I PICK UP MY VEHICLE THE STEERING WHEEL WAS LOOSE. MY HUSBAND CALLED THE DEALER AND WE TOOK THE CAR BACK. THEY ALIGNED THE VEHICLE. STILL SAME ISSUE. AFTER OVER A WEEK THE DEALER SAID IT WAS THE "GEAR" OR "WRACK". THERE IS A SPECIAL AMENDMENT TO THE SPECIAL POLICY BUT, APPARENTLY MY CAR DIDN'T QUALIFY. NOT SURE WHY? MY CAR IS WELL MAINTAINED AND TAKEN CARE OF. THIS IS A NONE ISSUE WITH GM AND WE ARE CURRENTLY FIGHTING WITH THEM THAT THEY SHOULD TAKE CARE OF THE GEAR. GM WRITES SPECIAL POLICIES FOR THE CHEAP REPAIRS BUT, WHEN IT COMES TO A MAJOR ISSUE THAT WAS NO FAULT OF MINE THEY WANT TO CHARGE ME AN ARM AND A LEG. I FIND IT RIDICULOUS THAT CONSUMERS CAN BE TREATED IN THIS WAY. I HAVE STARTED WRITING MY COMPLAINTS SINCE TRYING TO DEAL WITH GM HAS BECOME UNREASONABLE. BE CAREFUL OUT THERE! [XXX] P.S. IF ANYONE IS INTERESTED IN THE SPECIAL POLICY NUMBER AND AMENDMENT PLEASE CONTACT ME. I HAVE NUMBERS TO CALL ALSO. :) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/01/2016
Components: ELECTRONIC STABILITY CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED1BJ******
Summary

I PURCHASED THIS 2011 CHEVY TRAVERSE IN FEB. OF 2015, SO I BELIEVED IT TO BE A FAIRLY NEW CAR IN GOOD SHAPE. NOT EVEN A MONTH LATER THE GAS HAND BECOMES FAULTY AND IS NOT SHOWING THE CORRECT AMOUNT OF GAS, AND STARTS FLUCTUATING. NEXT I'M RIDING ON THE FREEWAY AND THE TRUCK IMMEDIATELY STARTS SLOWING DOWN AND READS LOSS OF ENGINE POWER AND SHUTS OFF RIGHT IN THE MIDDLE OF THE FREEWAY. NOW I AM FREAKING OUT WITH ME AND MY KIDS IN THE CAR AND OTHERS FLYING AROUND ME DOING 75 TO 80 MPH TO MY DECREASING SPEED. I WAS SCARED FOR MY LIFE AND MY CHILDREN'S LIVES AS CARS AND TRUCKS ARE SPEEDING AROUND AND HONKING AT ME. THE TRUCK DIES AND I BARELY MANAGE TO GET TO THE SIDE SO THAT I WOULD NOT BE HIT. I THEN GET THE CAR TOWED TO THE LOCAL DEALERSHIP WHO THEN SAYS THAT THE TRUCK NEEDS A WATER PUMP WHICH TURNS OUT TO BE UNDER MY EXTENDED WARRANTY. THEY ALSO RESET MY FUEL SENSOR BECAUSE THEY SAY THEY TESTED IT AND IT WAS STILL GOOD. SO IT ONLY COST ME $100.00. I PICK MY TRUCK UP AND IT WORKS FINE FOR LESS THAN A MONTH AND STARTS UP AGAIN. I RUN OUT OF GAS ON A BUSY STREET AND GET ANOTHER TOW. BACK TO THE CHEVROLET HOUSE IT GOES. THIS TIME THEY RESET THE CHECK ENGINE LIGHT AND SAYS ITS STILL NOT THE FUEL PUMP, SENSOR, OR ANYTHING BECAUSE THEY CANNOT FIND ANYTHING AT ALL. I GO PICK IT UP ONCE AGAIN AND ON MY WAY HOME RAN OUT OF GAS, WHILE THE GAS LEVEL IS READING RIGHT AT HALF A TANK. I KNOW THERE WAS GAS IN THE TANK WHEN I RAN OUT AND WHEN THE TRUCK WAS TOWED. THE DEALERSHIP KEPT MY VEHICLE FOR A WHOLE WEEK AND ALL THEY DID WAS GOT THE TRUCK ON LEVEL GROUND, OBVIOUSLY, AND THE TRUCK RAN ALL THE GAS OUT WHILE PARKED AND THEY WERE 'TRYING TO FIND THE PROBLEM'. SO NOW THE GAS HAND IS NOT WORKING AT ALL AND I'M ALWAYS PUTTING GAS IN IT AND TAKING A CHANCE BECAUSE NOBODY KNOWS WHATS WRONG. THIS VEHICLE HAS BEEN NOTHING BUT A HEADACHE AND THIS PROBLEM NEEDS RECALLING BEFORE ONE DIES.

06/16/2016
Components: STEERING
Incident Date: 06/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED3BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 10 MPH, A LOUD SOUND EMITTED FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION AND THE POWER STEERING PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE RACK AND PINION WAS PREVIOUSLY REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. UPDATED 08/29/16 *BF UPDATED 08/30/16.*JB

06/01/2016
Components: ENGINE
Incident Date: 05/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFED3BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE ENGINE TURNED OFF AS THE POWER STEERING MALFUNCTIONED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 94,000.

05/16/2016
Components: STEERING,SUSPENSION
Incident Date: 02/06/2016
Crash: No
Fire: No
Summary

WE HAVE MANY ISSUES WITH OUR FAMILY CAR 2011 TRAVERSE ONE BEING OUR POWER STEERING WHINING NOISE AND IT GET REALLY LOUD THAT WE ARE HAVING OUR 2ND ISSUE IN LESS THEN 4 MONTHS. WE ARE JUST FINDING OUT THEY PUT A REMANUFACTURED PART AND MASTER CYLINDER LEAKING INTO BOOSTER.. I DRIVE WITH EXTREME CARE DAILY..

04/18/2016
Components: STEERING
Incident Date: 04/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGEDXBJ******
Summary

AT 76,000 MILES I HAVE NOTICED THAT WHEN I TURN LEFT WITH MY STEERING WHEEL THAT IT MAKES A REVVED UP WHINING NOISE. SINCE I HAVE HAD THE CAR AT 54,961 FROM 1 1/2 YEARS AGO, I HAVE FIXED THE HEATING SYSTEM (800), WHEELING BEARING (290) AND NOW A STEERING PROBLEM. I HAVE OWNED A CHEVROLETS FOR A LONG TIME BUT THIS IS A PIECE OF JUNK. I AM SICKENED TO THINK THAT AN AMERICAN COMPANY SUCH AS CHEVROLET HAS NO INTENTIONS TO FIX A PROBLEM THAT IS VERY PREVALENT IN THESE CARS. MAYBE A COUPLE OF DEATHS AND SOME LAWSUITS WILL WAKE YOU UP! I WILL NO LONGER PURCHASE A CHEVY/GMC PRODUCT BASED ON THIS EXPERIENCE. $1500 TO FIX SOMETHING I STILL OWE MONEY ON>>>BULL CRAP >>BTW I DON'T HAVE THE FUNDS TO FIX THIS PROBLEM>> THANKS

04/12/2016
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 08/11/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1GNKVGED1BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING 25 MPH AND APPROACHING A RED LIGHT, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. IN ADDITION, THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED ON INCLINE, IT WOULD ROLL BACKWARDS WHEN THE GEAR SHIFTER WAS PLACED IN DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 90,622.

04/03/2016
Components: ENGINE
Incident Date: 03/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED5BJ******
Summary

TAKATA RECALL I KEEP GETTING THIS CODE P0017 I TOOK IT TO THE DEALER THEY TOLD ME IT WAS A CRARKSHRT VALUE COST ME 395.00 TO GET IT FIX THE ENGINE WAS ON AND THE DEALER SAID THIS WOULD FIX IT AND THE ENGINE LIGHT WILL GO OFF I SAID OK .I GET MY CAR BACK LEAVE THE DEALER GET TO THE CORNER AND THE ENGINE LIGHT COMES BACK ON I GO BACK TO THE DEALER AND TELL HIM THE ENGINE LIGHT IS BACK ON AND HE TAKES ANOTHER LOOK AT MY TRUCK AND SAY U NEED A TIMING CHIAN AND TO REPLACE IT WILL BE 3000 I WAS LIKE O MY GOD I DON'T HAVE THAT KIND OF MONEY THIS IS JUST NOT FAIR I GOT THIS TRUCK USED IN 2014 AND NOW I NEED A TIMING CHAIN I NEED SOME HELP .

03/31/2016
Components: ENGINE
Incident Date: 03/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED3BJ******
Summary

MY CAR HAS 52,000 AND TOOK IT TO THE DEALER AND THEY TELL ME THE TIMING CHAINS NEED TO BE REPLACED. REASON IS BECAUSE OF YOUR OIL CHANGE INDICATOR CAUSES YOU TO BURN TO MUCH OIL AND YOUR RUNNING YOU CAR ON LOW OIL LEVELS. EVEN THOUGH THE CAR LETS YOU GO 5,000 MILES BEFORE AN OIL CHANGE, YOU STILL SHOULD CHECK YOUR OIL LEVELS ONCE A MONTH BECAUSE YOU ARE BURNING OIL. HOW ARE WE SUPPOSE TO KNOW THAT. BECAUSE I FOLLOW THE OIL LIFE INDICATOR I NOW AM STUCK WITH A $3200 REPAIR BILL. CHEVY EVEN HAS A SPECIAL TECHNICAL BULLETIN ASSOCIATED WITH MY ENGINE FOR THE PROBLEM THAT EXTENDS WARRANTY COVERAGE TO 10 YEARS / 120,000 MILES BUT MY VIN NUMBER DOESN'T QUALIFY.

03/29/2016
Components: STEERING
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED2BJ******
Summary

(TAKATA)2011 CHEVY TRAVERSE WHEN I DRIVE IN THE RAIN I LOSE ALL STEERING IN THE RAIN ALSO I HAVE A LOT OF PLAY IN THE STEERING I CAN TURN THE WHEEL WITH ONE FINGER AND THIS IS A SAFETY HAZARD AND THE CAR DRIFTS FROM LEFT TO RIGHT ON THE HIGHWAY MY FAMILY IS VERY SCARED TO GET IN THIS CAR AND ALL THESE PROBLEMS HAPPEN WHEN I'M IN MOTION ON I-95 HIGHWAY

03/27/2016
Components: ENGINE
Incident Date: 03/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED5BJ******
Summary

I KEEP GETTING THIS CODE P0017 TOOK IT TO THE SHOP AND GOT THE CAMSHAFT POSITION CORRELATION BANK 1 SENSOR B FIXED AND ENGINE LIGHT CAME BACK ON TIMING CHAIN IS NOT OUT THE TRUCK IS STILL WORKING .THERE NEEDS TO BE A RECALL ON THIS.CAN U HELP ME .

03/25/2016
Components: AIR BAGS
Incident Date: 03/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFED2BJ******
Summary

SERVICE AIRBAG LIGHT COMES ON FOR PASSENGER SEAT. SEAT PRESSURE SENSOR MALFUNCTIONING, DOESN'T RECOGNIZE PASSENGER.

03/22/2016
Components: VISIBILITY/WIPER
Incident Date: 02/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED1BJ******
Summary

AFTER PURCHASING THE VEHICLE WE NOTICED THAT THE MIRROR WAS DEVELOPING A DARK FILM WHICH KEPT GETTING WORSE. IT IS NOW VERY DIFFICULT TO SEE OUT OF THE MIRROR. IT HAS GOTTEN SO BAD THAT IT IS NOW A SAFETY ISSUE. WE ARE NOW AFRAID TO DRIVE IT BECAUSE OF THE POSSIBILITY OF AN ACCIDENT AND SO IT IS NOW PARKED IN THE GARAGE AND NOT BEING DRIVEN.

03/17/2016
Components: UNKNOWN OR OTHER
Incident Date: 03/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFED7BJ******
Summary

LEFT LIFT GATE SUPPORT MALFUNCTIONED. IT LEAKED ALL THE GAS OUT AND AND SLAMMED SHUT NEARLY MISSING ME. I GOT AN ABRASION ON MY KNUCKLE ON MY RIGHT INDEX FINGER. THE VEHICLE WAS PARKED, MY FAMILY WERE UNLOADING GROCERIES. I BOUGHT REPLACEMENTS WITH MY OWN MONEY AND HAVE THE RECEIPT. CASHIER AT AUTO PARTS STORE SAID TO CHECK FOR A RECALL ON FAULTY GAS STRUTS AKA LIFT SUPPORTS.

03/16/2016
Components: STEERING
Incident Date: 02/15/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE STEERING THE VEHICLE AT VARIOUS SPEEDS, THE STEERING WHEEL MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK LEAKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

03/16/2016
Components: STEERING
Incident Date: 03/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED7BJ******
Summary

GM DEALERSHIP SERVICE DEPARTMENT FOUND "WHINING" NOISE CAUSED BY POWER STEERING LEAK. REPLACED POWER STEERING GEAR AT A COST OF $1781. A "SERVICE BULLETIN" WAS ISSUED BY GM REGARDING THIS ISSUE IN 2014. IT PROMISED REIMBURSEMENT FOR THIS REPAIR FOR 10 YEARS FROM DATE CAR WAS PLACED INTO SERVICE, BUT ONLY UNTIL SEPTEMBER 2015. CLEARLY, THIS IS A KNOWN DEFECT IN THE TRAVERSE.

03/01/2016
Components: STEERING
Incident Date: 03/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED4BJ******
Summary

MY VEHICLE'S POWER STEERING FAILED, GM HAS A RECALL NOTICE ABOUT THE STEERING PUMP LEAKING BUT THEY WOULD NOT REPLACE AS PER THE RECALL. THEY SAID MY RACK AND PINION STEER HAS ALSO IS LEAKING. I FEEL THIS IS A WAY TO GET YOU TO SPEND MORE ON REPAIRS. WHEN THIS HAPPENED THE VEHICLE WAS ON A STATE ROAD AND I ALMOST LOST CONTROL BECAUSE THE PS ASSIST FAILED.

02/24/2016
Components: STEERING
Incident Date: 12/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED3BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE IN WHICH THE POWER STEERING SUDDENLY FAILED. THE CONTACT NOTICED AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL WHEN TURNING IT LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR FURTHER INSPECTION. THE CONTACT RECEIVED A SERVICE CAMPAIGN LETTER FROM THE MANUFACTURER FOR THE POWER STEERING PUMP AND NOTIFIED THE DEALER. THE DEALER INDICATED THAT THE FAILURE MAY NOT BE RELATED TO THAT CAMPAIGN WITHOUT DIAGNOSING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. UPDATED 05/18/16*LJ CONSUMER WAS INFORMED THAT THERE WAS A LEAK IN THE POWER STEERING SYSTEM THAT WOULD REQUIRE THE ENTIRE POWER STEERING TO BE REPLACED. THE DEALERSHIP INFORMED THE CONSUMER THAT THE ISSUE WOULD ONLY BE COVERED IF IT WAS AN ISSUE WITH THE POWER STEERING PUMP, BUT NOT THE REST OF THE POWER STEERING SYSTEM. POWER STEERING IS FIXED. UPDATED 6/618*JB

02/24/2016
Components: STEERING
Incident Date: 02/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED5BJ******
Summary

FOR THE PAST MONTH OR SO, I KEPT ON HEARING A HUMMING NOISE FROM THE ENGINE. THE STEERING SEEM TO BE VERY STIFF. I TOOK IT TO THE DEALER AND THEY TOLD ME THAT IT NEEDS A NEW POWER STEERING RACK AND PUMP. THE CAR JUST ROLLED 62,000 MILES WHICH IS TOO EARLY FOR THOSE TYPE OF ISSUES

02/24/2016
Components: STRUCTURE
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED5BJ******
Summary

FOR SOME REASON THE RUBBER SEALS ON ALL THE DOORS SEEM TO FAIL AT DIFFERENT POINT. I HAD THE DEALER REPLACE THE DRIVER AND PASSENGER DOOR SEAL 2-3 TIMES (WHILE THE CAR WAS UNDER THE 36,000 MILE MARK). THE BACK DOOR WHERE ONLY REPLACED ONCE EACH. NOW THAT THE CAR IS AT 62,000 MILES, IT LOOKS LIKE 2 DOOR SEALS ARE FALLING APART. THIS CREATES A MASSIVE WIND NOISE IN THE CAR. I HAVE NEVER SEEN THIS FAILURE ON ANY CAR I HAVE EVER OWNED. I HAVE A JEEP WRANGLER WITH 100,000 MILES SETTING NEXT TO MY CHEVY ALL THE TIME WITH NO ISSUES

02/19/2016
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 12/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED9BJ******
Summary

WHILE DRIVING ERRORS POP UP FOR STABILTRAK/TRACTION CONTROL/ENGINE POWER REDUCED THEN YOU GET ABOUT THEN YOU LOSE ABOUT 20% TO 60% OF POWER. IT CAN HAPPEN ANYWHERE AT ANYTIME WHILE DRIVING.

02/17/2016
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 02/16/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING 55 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 25 MPH. THE STABILITRAC WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. THE VIN WAS NOT AVAILABLE.

02/09/2016
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 02/01/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1GNKVJED6BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 4 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE BRAKES FAILED AND THE VEHICLE HAD TO SHIFT TO NEUTRAL. THE VEHICLE CRASHED INTO A TREE. THE CONTACT RECEIVED LEG AND ANKLE INJURIES WHICH MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT WAS FILED. THE VEHICLE REMAINS AT THE SCENE. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

01/27/2016
Components: STEERING,TRACTION CONTROL SYSTEM
Incident Date: 11/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED6BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE STEERING WHEEL WITHOUT WARNING. THE NOISE GREW LOUDER AND THE SPEED INCREASED. THE CONTACT STATED THAT WHEN IT RAINED THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

01/25/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 01/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGEDXBJ******
Summary

ON MY WAY TO WORK ON ROUTE 30 WHEN THE FOLLOWING APPEARS:SERVICE TRACTION CONTROL,SERVICE STABILITRACK,ENGINE POWER REDUCED. CALLED CHEVY DEALER BY WORK IN MERRILLVILLE IN NO APPT UNTIL TODAY .CALLED DEALERSHIP BY HOME WAS TOLD NO APPT UNTIL TODAY AT 1PM. INQUIRES IF WAS ISSUE IN WHICH LETTER DATED IN NOVEMBER 2015 AND WAS NO. TOOK VEHICLE TO LOCAL REPAIR SHOP AND WAS TOLD IT IS THE ISSUE STATED IN LETTER. HAVE DEALERSHIP LOOK AT VEHICLE TO HAVE IT CO WEED UNDER WARRANTY.CALLED DEALERSHIP BACK AND WAS TOLD CLOSE TO $500.00 FOR REPAIRS AND NOTHING CAN BE DONE BECAUSE NOW VEHICLE IS OUTSIDE MILEAGE. THIS COULD HAVE BEEN AVOIDED IF THE PART WAS CHANGED AFTER LETTER WAS RECEIVED IN NOVEMBER 2015. VEHICLE WOULD HAVE BEEN UNDER 120,000 MILES. HAVE HAD PROBLEMS WITH VEHICLE SINCE WE BOUGHT I IT. AIR CONDITIONING,WATER PUMP,WINDSHIELD WASHER PUMP NOW THROTTLE BODY. HOW DOES THE DEALERSHIP EXPECT THE CAR NOTE AS WELL AS THE REPAIR BILL TO BE PAID WITH ALL OF THE PROBLEMS WITH THIS VEHICLE???

01/24/2016
Components: EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 01/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED1BJ******
Summary

THE WINDSHIELD WIPERS ARE INCONSISTENT AT TURNING ON WHEN NOT IN THE OFF POSITION. IF THEY TURNED ON, THEY WOULD STAY ON UNTIL THE VEHICLE WAS TURNED OFF. THE ONLY WAY TO ENSURE THE WINDSHIELD WIPERS CAME ON (AND STAYED ON) AT ANY REQUESTED WIPER SPEED WAS TO HAVE YOUR HIGH BEAMS ON. IF YOU TURNED YOUR HIGH BEAMS ON, THE DASHBOARD LIGHT WOULD COME ON. IF YOU TURNED YOUR WIPERS ON, THE HIGH BEAM DASHBOARD LIGHT WOULD GO OUT (YET THE HIGH BEAMS WOULD STILL REMAIN ON).

01/23/2016
Components: STEERING,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 01/18/2016
Crash: Yes
Fire: No
Vehicle Identification Number: VGED9BJ1922******
Summary

WHILE DRIVING TO WORK EARLY JANUARY 18,2016 MY CHECK ENGINE LIGHT AND STABILITY CONTROL LIGHT CAME ON, NOT A MINUTE LATER MY STEERING WENT OUT AND I HIT A ROAD SIGN. I HAD TURNED OFF THE TRACTION CONTROL BEFORE LEAVING MY HOUSE AS INSTRUCTED BY MY SERVICE ADVISOR AT THE CHEVY DEALERSHIP. I BELIEVE GM IS RESPONSIBLE FOR THE DAMAGE TO MY VEHICLE. TOOK MY 2011 TRAVERSE TO THE DEALERSHIP THAT SAME DAY. LIGHTS STILL ON, AND BY THE TIME I GOT IT THERE THE VEHICLE WAS SHAKING TERRIBLY, THEY DIAGNOSE IT AS THROTTLE BODY CODES PO221-PO121 & PO300. THEY FIXED THAT PROBLEM, BUT TOOK NO RESPONSIBILITY GM TO TAKE RESPONSIBILITY FOR THIS PROBLEM. I WANTED A SAFE VEHICLE FOR MYSELF AND MY FAMILY, NOW I AM NOT SURE IF IT IS SAFE EVEN WITH THE REPAIRS THAT WERE DONE.

01/23/2016
Components: STEERING
Incident Date: 01/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED7BJ******
Summary

INTERNAL AND EXTERNAL FLUID LEAK....LOSS OF POWER STEERING AT SPARATIC TIMES VERY DANGEROUS ESPECIALLY ON ICY ROADS. THIS COMPLAINT IS THE SAME AS HUNDREDS OF TRAVERSE OWNERS. I HAVE OWNED NOTHING BUT CHEVY MY WHOLE LIFE AND WOULD EXPECT THAT THEY WILL STAND BEHIND THEIR PRODUCT.

01/22/2016
Components: STEERING
Incident Date: 01/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED5BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT A PULLEY WAS FOUND IN THE DRIVEWAY ON THE GROUND BY HIS VEHICLE AND THE POWER STEERING FAILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IDLE PULLEY FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 78,183.

01/14/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 01/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED7BJ******
Summary

1/5/16 I WAS DRIVING DOWN THE ROAD IN MY TOWN, TAKING MY CHILDREN TO SCHOOL, AND THE CAR REDUCED FROM 40MPH TO 20MPH. THE CAR GAVE A MESSAGE ON THE DASH STATING "SERVICE STABILITRACK, REDUCED ENGINE POWER". I DROVE THE CAR TO THE DEALER FROM WHICH IT WAS PURCHASED, AND THEY CLEANED THE THROTTLE BODY. THE CAR RAN OK UNTIL 1/14/16, WHEN THE EXACT SAME THING HAPPENED- I WAS DRIVING MY CHILDREN TO SCHOOL AND THE CAR REDUCED SPEED TO 20MPH WITH THE SAME "SERVICE STABILITRACK, REDUCED ENGINE POWER" MESSAGE. THE CAR WAS TAKEN TO THE DEALER, AND IS CURRENTLY THERE WAITING FOR THE THROTTLE BODY TO ARRIVE AND BE REPLACED.

01/12/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKFED8BJ1******
Summary

I TURN OFF REMOVED THE KEY. THE CAR ON(RUNNING) NO STOP, THE DEALER ONLY FOR TEST AND DIAGNOSE, $800.00 I CAN BELIEVE.. ONLY 48000 MILES THE SECOND OWNER.. 2011 CHEVY TRAVERSE PLEASE NO,BUY ANY CHEVY

01/12/2016
Components: ENGINE
Incident Date: 01/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED2BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE 'ENGINE POWER REDUCE' WARNING INDICATOR ILLUMINATED AS THE VEHICLES SPEED REDUCED TO APPROXIMATELY 45 MPH. THE VEHICLE WAS RESTARTED AND NO WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

01/11/2016
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/01/2013
Crash: No
Fire: No
Summary

SAME AS EVERYONE ELSE... 2011 CHEVY TRAVERSE WITH INTERMITTENT AND SPORADIC EPISODES OF "TRACTION CONTROL OFF, SERVICE STABILITRAK, AND ENGINE POWER REDUCED" BETWEEN 60,000 AND 110,000 MILES. I COULD BE DEAD MANY TIMES OVER THE PAST 3.5 YEARS DURING WORK COMMUTE ON 70MPH, 4 LANE HIGHWAY. PROBLEM RESOLVES FOR UNKNOWN AND UNRELIABLE AMTS OF TIME... EVEN AFTER RECOMMENDED FIXES. GM MUST BE HELD ACCOUNTABLE BEFORE MORE PEOPLE DIE! I HAVE MADE SURE TO KEEP ALL DOCUMENTAION AND NAMES, FILE #S AND COMPLAINTS, SO THAT IF/WHEN A DISASTER HAPPENS TO MY FAMILY OR OTHERS, THERE WILL BE NO QUESTION AS TO FAULT.

01/06/2016
Components: STEERING
Incident Date: 01/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLED9BJ******
Summary

AFTER NOTICING A GRINDING NOISE WHEN TURNING AT LOW SPEED, CHEVROLET DEALERSHIP STATES THE POWER STEERING IS LEAKING FLUID INTERNALLY AND COULD RESULT IN LOSS OF STEERING WHILE DRIVING. REPAIR ESTIMATE IS $1,700.00, NOT COVERED BY WARRANTY DUE TO MILEAGE. WHILE REVIEWING COMPLAINTS RELATED TO CHEVROLET TRAVERSE STEERING IT IS APPARENT THAT THIS IS A VERY COMMON PROBLEM. IF YOU CHECK "CARCOMPLAINTS.COM" UNDER 2011 CHEVROLET TRAVERSE STEERING PROBLEMS YOU WILL SEE THAT THE MAJORITY OF COMPLAINTS ARE THE SAME AS OURS. GIVEN THAT LOSS OF STEERING WHILE DRIVING IS OBVIOUSLY A SAFETY CONCERN, COUPLED WITH THE VOLUME OF COMPLAINTS REGARDING THIS ISSUE, I WAS HOPING NHTSA COULD LOOK INTO IT (IF THEY WEREN'T ALREADY). SEVERAL OF THE COMPLAINTS I READ WERE REGARDING VEHICLES WITH UNDER 40,000 MILES. IT SEEMS THIS MAY WELL BE A DEFECTIVE OR POORLY DESIGNED STEERING SYSTEM.

01/04/2016
Components: STEERING
Incident Date: 01/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJEDXBJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED, THE STEERING WHEEL SEIZED INTERMITTENTLY WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT POWER STEERING PUMP AND THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

12/31/2015
Components: STEERING
Incident Date: 12/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED2BJ******
Summary

ABOUT 2YRS AFTER PURCHASE, STEERING RACK AND POWER STEERING PUMP HAD TO BE REPLACED, WHICH WAS DONE PRIOR TO WARRANTY EXPIRATION. NOW AT THIS TIME DEC. 2015 WITH 68,906 MI ON THE OD, I AM EXPERIENCING THE SAME PROBLEM AGAIN. DIFFICULT TO STEER AND TURN THE STEERING WHEEL, CLUNKING SENSATION/FEEL IN THE STEERING WHEEL, AND A PUMP WHINE SOUND. HARD TO TURN WHEEL FROM A STARTING POINT OR STOP. WHEN ACCELERATING STEERING WHEELS IS EASIER TO TURN. WHEN DRIVING DOWN THE ROAD, THE STEERING IS LOOSE. THERE WAS NO PRECIPITATING FACTORS TO THE START OF THIS PROBLEM YESTERDAY, I FIRST NOTICED THE PROBLEM AFTER ATTEMPTING A LEFT TURN AT A SS ON MY WAY HOME. I COULD HARDLY MAKE THE LEFT TURN, THEN I STARTED TO HEAR THE WHINE NOISE. FLUIDS ARE ALL GOOD IN THE POWER STEERING PUMP. HOW IN THE WORLD CAN THIS BE AGAIN? THERE MUST BE AN INTERNAL FLAW. TO HAVE THIS OCCUR TWICE NOT ONCE ON A VEHICLE LESS THAN 5 YEARS OLD WITH LESS THAN 70,000 MILES ON IT IS VERY TROUBLING AT BEST.

12/31/2015
Components: STEERING
Incident Date: 12/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED6BJ******
Summary

POWER STEERING WHINE DIAGNOSED TODAY WITH WHINE PRESENT WHILE TURNING OR ACCELERATING AFTER A TURN. THEY ARE SAYING WE NEED A NEW STEERING GEAR (RACK) AND THAT WILL ONLY SET ME BACK $1700. IT IS A SAFETY ISSUE AS THE POWER STEERING CAN GO OUT AT ANY POINT. I HAVE ONLY HAD THIS CAR LESS THAN 2 YEARS AND THERE HAVE BEEN SO MANY THINGS NEEDING ATTENTION. THERE IS A WHINE WITH THE A/C WHEN ONE OF THE BOLSTERS ARE TO SHUT FOR A CHANGE IN TEMP.

12/30/2015
Components: STEERING
Incident Date: 09/22/2015
Crash: No
Fire: No
Summary

A WEIRD NOISE STARTED TO HAPPEN WHEN I TURNED AND PROGRESSED TO A CONSTANT WHINING NOISE THAT WORSENS WHILE TURNING. WE WERE TOLD THAT IT IS A LEAK IN THE STEERING RACK AND WOULD BE AN $1800 REPAIR. *JS

12/28/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED2BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE SHIFTED OUT OF GEAR AND BEGAN TO LOSE POWER. THE ENGINE STALLED WITH OUT WARNING. THE VEHICLE FAILED TO RESTART. THE FAILURE OCCURRED TWICE. THE CONTACT ALSO MENTIONED THAT THE KEY WAS STUCK IN THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

12/28/2015
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 12/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFED2BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING 65 MPH, THE VEHICLE STOPPED ACCELERATING WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE PULLED OVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

12/19/2015
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 12/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLED6BJ******
Summary

DRIVING DOWN THE INTERSTATE AT 70 MPH, THE DIC DISPLAY ERROR READS STABILITRAK NEEDS SERVICING, TRACTION CONTROL OFF, AND REDUCED ENGINE POWER. IT SLOWED ME DOWN FROM 70 MPH TO 25 MPH IN LESS THAN 20 SECONDS. I HAD TO GET OVER 3 LANES OF HEAVY TRAFFIC ONTO THE SHOULDER. THIS VEHICLE ALMOST CAUSED A MAJOR ACCIDENT. I KNOW THERE HAVE BEEN MANY COMPLAINTS WITH GM VEHICLES REGARDING THIS ISSUE. JUST HOW MANY PEOPLE HAVE TO DIE BEFORE A RECALL IS ISSUED?

12/16/2015
Components: STEERING,POWER TRAIN
Incident Date: 12/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED6BJ******
Summary

TIMING BELT ISSUES AND POWER STEERING PUMP LEAK AND ISSUES NEEDING REPLACED.

12/16/2015
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 12/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED8BJ******
Summary

DECEMBER 2015 DROVE THE 2011 TRAVERSE TO THE GROCERY STORE. AFTER PARKING THE COOLING FAN WAS ON AFTER ENGINE TURNED OFF. VERY LOUD FAN NOISE HAD ME CONCERNED. AFTER DRIVING HOME I NOTICE NO FAN NOISE SO I FELT IT WAS AN ISOLATED INCIDENT CONSIDERING IT IS COOL WINTER WEATHER OUTSIDE. NEXT A.M. WE WENT TO CHURCH APPROX 7 MILE TRIP AND FAN WAS RUNNING WHEN WE TURNED OFF CAR AGAIN AND SAW PUFF OF STEAM OR SMOKE COMING OUT FROM FRONT OF HOOD. REASONED IT WAS MORNING FOG? OR EVAPORATING WATER! ON THE WAY TO DO ERRANDS 2 DAYS LATER ENGINE WAS RUNNING ABOUT 260* ON GAUGE ON DASH. FAN CAME ON WHEN I PARKED AND RAN VERY LOUDLY. I WENT STRAIGHT TO DEALERSHIP WHICH IS ACROSS THE STREET AND MET CHEVY SERVICE REP. HE SAID IT WAS JUST THE CAR REACTING TO RUN THE DEFROST MODE ON THE AC SYSTEM AND SENT ME ON MY WAY. BEFORE I REACHED OUR HOME THE TEMP GAUGE WAS AT 260* OR HIGHER BECAUSE IT WAS ON THE HIGHEST POINT ON GAUGE. RETURNED THE NEXT DAY TO DEALERSHIP AS CAR HAD NOW OVERHEATED AGAIN, NO FAN COMING ON AT ALL, AND SERVICE WRITER SAID TURN IT OFF BEFORE IT DOES DAMAGE. WOW! LEFT CAR AND WAS CALLED THE NEXT A.M, WITH DIAGNOSIS AS BAD WATER PUMP COVERED BY RECALL. WORK WAS DONE AND THEN I WAS INFORMED THE RACK AMD PINION ASSEMBLY WAS LEAKING AND NEEDS TO BE REPLACED AND THE ENGINE MOUNT IS BROKEN. I AM SURE THE LEAK ON THE RACK AND PINION IS DUE TO OVERHEATING AND EXTRA PRESSURE ON THE GASKETS. NO LEAKS EVER NOTICED BEFORE THIS VISIT DURING MULTIPOINT INSPECTION PERFORMED BY DEALER ON 9/10/15. AREA OF FLUID IS FRESH ON RACK AREA. ESTIMATE AT $1745.00. I'M SURE THIS RECALL WILL BE HAPPENING SOON. I JUST RECEIVED THE NOVEMBER 2015 RECALL ON FAULTY THROTTLE POSITION SENSOR REPAIR. I CAN ONLY HOPE THE RECALL FOR THE STEERING SYSTEM LEAK AND FAILURES WILL COME SOON. . FYI WE HAVE OWNED 30 CHEVROLET CARS AND WE HAVE NEVER HAD ANYTHING LIKE THIS HAPPEN OR THE AMOUNT OF RECALLS OCCUR

12/15/2015
Components: STEERING
Incident Date: 07/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLED6BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE THE CONTACT DIAGNOSED AND REPLACED THE STEERING PUMP. THREE MONTHS LATER, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FAILURE AND STATED THAT THE VEHICLE WAS IN A RECALL FOR THE POWER STEERING. THE POWER STEERING WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE STEERING RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 50,000.

12/14/2015
Components: AIR BAGS,SEATS
Incident Date: 11/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRCED4BJ******
Summary

PASENGER AIRBAG KEEPS TURNING ON AND OFF, BRING IN TO GET FIXED AND KEEP GETTING THE RUN AROUND....HAS BEEN GOING ON SINCE 32000 MILES OVER A YEAR AND STILL NOT FIXED!!!! NOT HAPPY

12/11/2015
Components: STEERING
Incident Date: 11/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFED1BJ******
Summary

STEERING GOES OUT WHEN SLOWING DOWN TO TURN , CHEV.DEALER CHARGED 1400.00 TO REPAIR STEERING SYSTEM , STATING A PION GEAR AND BOOTS WAS WORN AND LEAKING , 105,000 MILES , REPLACED PUMP AS WELL AS GEAR AND NEW BOOTS , SEE THERE IS A PROBLEM WITH THIS MAKE AND MODEL , NEED THIS ISSUE ADDRESSED BEFORE SOMEONE IS KILLED , CAME VERY CLOSE TO A WRECK MYSELF , WHILE TURNING OFF A BUSY HIGHWAY ,CONSUMERS BEING CHARGED TO FIX FAULTY GM PRODUCTS , NOT FAIR

12/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFEDXBJ******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TO BE TAKEN TO THE DEALER FOR INSPECTION AND DIAGNOSTIC TESTING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V266000 (SEAT BELTS) AND 14V118000 (AIR BAGS), BUT THE CONTACT WAS NOT NOTIFIED OF THE TWO RECALL REPAIRS. THE MANUFACTURER WAS TO BE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. PARTS DISTRIBUTION DISCONNECT.

11/26/2015
Components: STEERING
Incident Date: 11/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED1BJ******
Summary

COMPLETE LOSS OF POWER STEERING AT LOW RPMS.

11/24/2015
Components: STEERING,AIR BAGS,ENGINE
Incident Date: 11/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED7BJ******
Summary

MY CAR IS OVERHEATING, HAVE ALREADY CHANGED THE THERMOSTAT AND FLUSHED THE RADIATOR, THE CAR STILL GETTING OVERHEATED

11/23/2015
Components: STRUCTURE
Incident Date: 11/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLEDXBJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE LIFTGATE FAILED TO STAY OPEN. THE CONTACT HAD TO MANUALLY HOLD THE LIFTGATE OPEN. THE FAILURE MILEAGE WAS UNKNOWN.

11/18/2015
Components: AIR BAGS
Incident Date: 11/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED2BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR AN AIR BAG RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AFTER THE RECALL REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE PASSENGAR SIDE IMPACT SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 66,000.

11/17/2015
Components: STEERING
Incident Date: 11/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED6BJ******
Summary

TOOK VEHICLE IN FOR OIL CHANGE AT HAROLD CHEVROLET DEALER IN ANGOLA, INDIANA IN JULY 2015. WAS TOLD THAT THE "POWER STEERING BOX" WAS LEAKING AND GIVEN A PRICE QUOTE OF OVER $1800 FOR PARTS AND LABOR TO FIX. WAS ALSO TOLD THAT MULTIPLE OWNERS ARE HAVING THIS ISSUE BUT GM IS DOING NOTHING. TOOK IT TO LOCAL SHOP WHO REPLACED RACK AND PINIONS, PLUS ALIGNMENT COSTING $1025. DURING RESEARCH ONLINE, HUNDREDS OF 2009-2011 TRAVERSE OWNERS ARE HAVING THIS ISSUE. AS OF NOVEMBER 15, 2015 IT BECAME HARD TO TURN WHEEL RANDOMLY AT LOW SPEEDS UNLESS APPLYING ACCELERATION. APPEARS IT MAY BE THE PUMP THAT THEY ISSUED A "CONCERN" FOR. I FEEL THE WHOLE POWER STEERING SYSTEM NEEDS REPLACED, AT GM'S EXPENSE. THIS IS A SERIOUS SAFETY HAZARD FOR MYSELF, FAMILY, AND OTHER PEOPLE ON THE ROAD. A VEHICLE ONLY 4-6YEARS OLD SHOULD NOT BE HAVING THESE ISSUES-- IT IS OBVIOUSLY FAULTY PARTS AND/OR PRODUCTION.

11/16/2015
Components: SEAT BELTS,UNKNOWN OR OTHER
Incident Date: 05/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED8BJ******
Summary

THE REAR VIEW MIRROR THAT CONTAINS A BACKUP CAMERA LOOKS VERY CLOUDY/FOGGY AND IS VISIBLE HARD TO USE. ALSO THE SECOND ROW SEATS (DRIVER AND PASSENGER) SEAT BELTS ARE NO LONGER BUCKLING PROPERLY. MY 11 YEAR OLD SEATS BACK THERE AND EVERYTIME WE HIT A BUMP THE SEATBELT POPS OUT OF ITS BUCKLE.

11/10/2015
Components: WHEELS
Incident Date: 08/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED4BJ******
Summary

THE TIRES, P255/65R18 FORTERA HL ARE CRACKING IN THE TREAD AND ARE UNSAFE AND DEFECTIVE.

11/05/2015
Components: STEERING
Incident Date: 11/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED2BJ******
Summary

WHINING NOISE. RACK AND PINION ASSEMBLY LEAK CAUSING STEERING ISSUES. DEALER REPLACED BUT STATED NOT UNDER RECALL ALTHOUGH ISSUE IS OCCURRING WITH THIS TYPE GM VEHICLE. I NOW SEE THAT THERE IS A CLASS ACTION LAWSUIT FILED IN CALIFORNIA ABOUT THIS SAFETY ISSUE. COST $1,500 TO REPAIR.

11/03/2015
Components: AIR BAGS
Incident Date: 06/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED6BJ******
Summary

SERVICE AIR BAG MESSAGE IN DISPLAY, CODES U0170 LOST COMMUNICATION WITH RESTRAINTS SYSTEM SENSOR A AND B0081 PASSENGER PRESENCE SYSTEM ERRATIC. THIS VEHICLE RAN OUT OF MANUFACTURE WARRANTY 2-28-15. I DIAGNOSED AND REPAIRED BECAUSE OF THE CAR BEING OUT OF WARRANTY AND THE DEALERSHIP WANTING 140 SOME DOLLARS JUST TO GET STARTED. SAFETY RECALL CAMPAIGN #14030 HAD BEEN DONE ON THIS VEHICLE BY A CHEVROLET DEALER ON 8-22-14. THE FRONT SEATS HAVE TO BE LOOSENED AND RAISED UP TO PERFORM THE CAMPAIGN. WHEN THIS CAMPAIGN WAS PERFORMED THE LOCKING TAB FOR THE WIRING CONNECTOR UNDER THE RF SEAT HAD BEEN BROKEN OFF AND NOT SECURED IN SOME WAY OR REPLACED. THIS BROKEN LOCK ALLOWED THE CONNECTOR HOUSINGS TO SLIP APART GRADUALLY OVER TIME CAUSING THE WIRE TERMINAL DIS-CONNECTION UN-SAFE CONDITION I DROVE AROUND WITH FOR ABOUT 9 MONTHS AND 5000 MILES. THE DEALERSHIP IS NOT WILLING TO WORK WITH ME AS FAR AS RE-IMBURSEMENT FOR THE MISTAKE THEY MADE AND CHEVROLET CUSTOMER ASSISTANCE CENTER IS NOT WILLING TO HELP EITHER. I WILL THINK TWICE BEFORE I EVER TAKE ANY OF MY VEHICLES IN FOR A SAFETY RECALL CAMPAIGN. I FEEL MY CAR WAS SAFER BEFORE THE SAFETY RECALL WAS PERFORMED!

10/27/2015
Components: STRUCTURE
Incident Date: 08/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED8BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/27/2015
Components: STRUCTURE
Incident Date: 06/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED4BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE LIFTGATE FAILED TO FUNCTION PROPERLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

10/21/2015
Components: STEERING
Incident Date: 10/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLED0BJ******
Summary

MY WIFE WAS DRIVING HER CAR TO WORK AND SLOWED DOWN WITH THE FLOW OF TRAFFIC TO ABOUT 15 MILES PER HOUR AND THE POWER STEERING LOST POWER AND SHE ALMOST CRASHED INTO ANOTHER CAR. THIS IS ABOUT THE 5TH TIME THIS HAS HAPPENED TO HER IN TRAFFIC BUT IS THE FIRST TIME SHE WAS ALMOST IN A WRECK. THIS IS DANGEROUS AND UNSAFE. THIS VEHICLE SHOUL BE RECALLED AS I HAVE SEEN SEVERAL COMPLAINTS ON THIS CAR WITH POWER STEERING ISSUES SINCE WE PURCHASED IT.

10/14/2015
Components: STRUCTURE
Incident Date: 06/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLEDXBJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHEN THE LIFT GATE WAS OPENED ELECTRONICALLY, IT WENT UP AND, ONCE IT REACHED THE TOP, SHUTTERED AND CLOSED EXTREMELY FAST. THE FAILURE MILEAGE WAS 54,000. UPDATE 01/15/16 MA

10/13/2015
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 01/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED5BJ******
Summary

VEHICLE WAS TRAVELING AT HIGHWAY SPEED WHEN TRACTION CONTROL/STABILITRAK LIGHTS CAME ON AND ENGINE POWER WAS REDUCED. THE TRAVERSE SPEED DROPPED FROM 60 MPH TO 20 MPH IN JUST A FEW SECONDS ON THE INTERSTATE. WE WERE FORTUNATE THAT THERE WAS NOT A LARGE VEHICLE BEHIND US THAT WOULD HAVE MOWED RIGHT OVER MY FAMILY BEFORE THE VEHICLE WAS MOVED TO THE SHOULDER. THE THROTTLE BODY WAS REPLACED AND THE PROBLEM HAS NOT RECURRED.

10/13/2015
Components: STEERING,SUSPENSION
Incident Date: 10/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED5BJ******
Summary

THE VEHICLE HAS BEEN EXPERIENCING STEERING ISSUES FOR A COUPLE YEARS - LOUD MECHANICAL NOISES AND POPPING. I HAVE TOPPED OF STEERING FLUID RESERVOIR SEVERAL TIMES AND THAT QUIETED THE NOISE, BUT THERE WAS NO EVIDENCE OF A LEAK ON MY GARAGE FLOOR UNTIL OCTOBER 2015 (AFTER SERVICE EXPLAINED BELOW). THE POPPING BECAME A NUISANCE AGAIN AND I TOOK INTO THE LOCAL CHEVROLET DEALER TO INSPECT. THEY FOUND SEVERAL ISSUES IN THE FRONT END THAT NEED REPLACED: RACK AND PINION (LEAKING), POWER STEERING PUMP, END LINKS, BUSHINGS, TRANSMISSION MOUNT, STRUTS (LEAKING). STEERING COMPONENT FAILURE IS A POSSIBILITY IN THESE ISSUES AND CAN CAUSE LOSS OF POWER STEERING IN THE VEHICLE. LOSS OF POWER STEERING WOULD LIKELY END UP IN AN ACCIDENT DUE TO INABILITY TO TURN VEHICLE AS INTENDED. GM SHOULD ISSUE A SPECIAL COVERAGE FOR RACK AND PINION REPLACEMENT AND STRUT LEAKS AS THESE ARE VERY WELL KNOW SAFETY/DESIGN FLAWS. GM HAS ALREADY ISSUED SPECIAL COVERAGE FOR THE POWER STEERING PUMP.

10/06/2015
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 10/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED7BJ******
Summary

I HAVE A 2011 CHEVY TRAVERSE 2 LT, IT STARTED GIVING ME TRACTION CONTROL LIGHT TELLING ME THAT IT DISABLE TRACTION CONTROL AND SERVICE TRACTION CONTROL. AT THE TIME THE LIGHT TURNS ON THE VEHICLE WAS ON A HIGHWAY DOING 65 MPH TO AND VEHICLE LOST POWER TO 20 MPH REDUCING SPEED TO A DANGEROUS LEVEL ON THE HIGHWAY. I TOOK IT TO A CHEVY DEALER AND THEY TOLD ME THE THROTTLE BODY HAD A SHORT.

09/18/2015
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 09/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED4BJ******
Summary

ON 9-11-14 THE POWER STEERING WENT OUT WHILE DRIVING. TOOK THE VEHICLE TO THE DEALERSHIP & I WAS TOLD I NEEDED A POWER STEERING SOLENOID. 10-23-14 POWER STEERING GOES OUT AGAIN WHILE DRIVING SO BACK TO THE DEALERSHIP I GO. THIS TIME I WAS TOLD THAT GM HAS ISSUED A BULLETIN ON THE PROBLEM AND THE POWER STEERING PUMP NEEDED TO BE REPLACED. 11-10-14 POWER STEERING GOES OUT AGAIN. GO BACK TO THE DEALERSHIP AND WAS TOLD THAT THE ECBTM NEEDED TO BE REPLACED AND IT WAS NOT PART OF THE BULLETIN? MY ISSUE IS THAT I DO NOT FEEL GM WENT DEEP ENOUGH TO FIX THE PROBLEM. I KNOW 3 PEOPLE IN MY AREA THAT HAVE HAD THE SAME PROBLEM. WHEN YOUR DRIVING IN HEAVY TRAFFIC AND YOUR HAVE NO POWER STEERING IT CREATES A DANGEROUS SITUATION FOR THE VEHICLE OCCUPANTS AND OPPOSING DRIVERS. YOU WOULD THINK GM WOULD STEP UP AND FIX THE PROBLEM THE FIRST TIME. I HAVE SPOKEN TO CHEVROLET CUSTOMER ASST 2 TIMES WITH ZERO RESPONSE ABOUT FIXING THE PROBLEM. THE LAST TIME BEING WITH TIFFANY. MY CASE # IS 71-151168370

09/14/2015
Components: ENGINE
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED6BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE AT A STOP LIGHT, THE VEHICLE WAS SHIFTED TO THE DRIVE POSITION AND ROLLED AWAY APPROXIMATELY 10 TO 50 FEET. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AND THE ENGINE STALLED. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

09/11/2015
Components: STEERING
Incident Date: 08/16/2015
Crash: No
Fire: No
Summary

THE IS A RUBBING/GROANING SOUND WHEN TURNING AT SLOW SPEEDS. I WAS ADVISED BY THE DEALERSHIP IT IS THE STEERING GEARBOX NEEDS TO BE REPLACED FOR OVER $1400. I FOUND MULTIPLE SERVICE BULLETINS THAT REFER TO THE POWER STEERING SYSTEM. THIS SHOULD BE CONSIDERED FOR RECALL. TSB: PI-0029B, PI-0029B, SBC-14329, SB-13-02-32-001, SB-10-02-32-002A

08/26/2015
Components: ENGINE
Incident Date: 08/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED3BJ******
Summary

MY WIFE AND CHILDREN WERE DRIVING OUR 2011 TRAVERSE, WHEN THE TRACTION CONTROL STARTED TO TURN OFF AND ON, CHECK ENGINE LIGHT WENT ON, DISPLAYS STARTED TO ROLL THROUGH A NUMBER OF WARNINGS, AND ENGINE POWER WAS REDUCED AND THE CAR SLOWED TO ROUGHLY 25 MPH. THIS ALL OCCURRED IN THE MIDDLE OF TRAFFIC. THE CONCERN IS THAT THE SPORADIC LOSE OF ENGINE POWER DROPPING A CAR FROM 60 MPH TO 25 MPH WILL CAUSE AN ACCIDENT.

08/03/2015
Components: STEERING
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED0BJ******
Summary

2011 CHEVROLET TRAVERSE LT WAS FIRST TOLD AROUND APRIL 2014 FOLLOWING AN OIL CHANGE AT MY LOCAL GM CERTIFIED DEALER THAT THERE WAS A LEAK AROUND THE POWER STEERING SYSTEM (I CANNOT REMEMBER THE EXACT TERM USED). ANYWAY, THE SERVICE TECH SAID THAT IT WAS CLEARLY A SLOW LEAK AND NOT CAUSING ANY URGENT PROBLEMS, BUT THAT I SHOULD PAY ATTENTION TO IT SHOULD THINGS CHANGE. THE NEXT 2 OR 3 OIL CHANGES, THE SAME ISSUE WAS NOTED. DURING A ROUTINE OIL CAHNGE MAY 2105, I WAS TOLD THERE WAS A SEAL LEAK TO THE ENGINE OF SOME SORT BUT IT WAS 'WARRANTIED'. SO, I AUTHORIZED THE REPAIR, OF A LEAK THAT I NEVER NOTICED/HAD ISSUE WITH. FAST FORWARD TO JULY 2015 (68,000 +/- MILES) AND MY POWER STEERING IS LEAKING PUDDLES, THE RESIVOIR REMAINS FULL, AND SUDDENLY LOSE ALL POWER STEERING CAPABILITIES. CALL SAME GM DEALER I ALWAYS USE, AS I NOTICE ON THE UNRELATED REPAIR IN MAY, THE POWER STEERING COMPONENTS WERE MESSED WITH, FLUSHED, ETC. TO ALLOW FOR PROPER REPAIR OF OTHER ISSUE. I WAS TOLD ABOUT A 'WARRANTY EXTENSTION' FOR THE POWER STEERING PUMP AND TO BRING IT IN, IT SHOULD BE A COVERED REPAIR BASED ON THE NOTES THE SERVICE TECH COULD READ PERTAINING TO MY VEHICLE. CALL BACK TODAY (8/3) AND AM TOLD THAT WHILE THE PUMP IS COVERED, NOTHING ELSE IS (DESPITE FROM MY RESEARCH THE PUMP FAILURE IS LIKELY CAUSING THE OTHER NOTED ISSUES) AND THE REPAIR FOR THE RACK/GEAR BOX + ALIGNMENT + FLUSHING + WHATEVER ELSE HE RATTLED OFF TO ME, WOULD BE AT MY EXPENSE, WITH A QUOTE OF $2100+/- FROM EVERYTHING I HAVE READ AND RESEARCHED, THIS IS AN EXTREMELY COMMON ISSUE THAT GM REFUSES TO ADDRESS IN ORDER TO PROPERLY REPAIR AT THEIR EXPENSE VS. THE EXPENSE OF VEHICLE OWNER. CLEARLY THIS IS A MASSIVE AND WIDESPREAD GM ISSUE WITH VEHICLES IN THIS CLASS .. UPDATED 09/30/15*BF *CN

08/03/2015
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2015
Crash: No
Fire: No
Summary

I WAS DRIVING ON THE 95 AND SUDDENLY MY CAR WAS FLASHING REDUCED ENGINE POWER AND THE CHECK ENGINE LIGHT POPPED ON. OUR SPEED DROPPED ALL THE WAY DOWN TO 20 FROM 65. I HAVE SEVEN CHILDREN WHO DRIVING IN THE CAR WITH ME AND WERE HORRIFIED AT ALL THE TRAFFIC AROUND US WHILE WE TRIED TO COAST TO THE SIDE. THANK GOD NO ONE HIT US! THE CHECK ENGINE LIGHT IS STILL ON AND WE HAVE REPLACED THE TROTTLE BODY, FUEL PUMP, AND A FEW OTHER THING THAT POPPED UP ON THE DIAGNOSTIC TESTING FOR THE CHECK ENGINE LIGHT. 16 CODES POPPED UP ALL AT THE SAME TIME. WAY TOO EXPENSIVE TO FIX EVERYTHING AND PAY PAYMENTS OR THE CAR STILL. PLEASE HELP.

07/31/2015
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 07/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED3BJ******
Summary

JUST LIKE OTHER COMPLAINTS I HAVE READ ON THIS CAR YEAR AND MODEL, THE AIR CONDITIONER ON THE FRONT SEAT PASSENGER SIDE BLEW HOT AIR OUT WHEN AIR WAS ON, THEN IT BLEW HOT AIR OUT BOTH BEFORE IT BROKE COMPLETELY. I AGREE WITH OTHER CUSTOMERS, THAT THIS SHOULD NOT HAPPEN IN A 4 YEAR OLD CAR. THEY WANT 1500 TO FIX. ALSO, THE TWO PUMPS WENT OUT THAT PUMP OUT THE WASHER FLUID, THEY SAID IT WAS AN ELECTRICAL ISSUE, THIS IS A FOUR YEAR OLD VEHICLE, IT SHOULD NOT BE HAVING SO MANY ELECTRICAL ISSUES HAPPENING. THEY WANT ANOTHER $500 TO FIX IT. BOTH THIS ARE HUDGE CONCERNS GIVEN IT IS A 4 YEAR OLD CAR AND THERE ARE MANY SIMILAR COMPLAINTS. IT IS DEFINITELY A SAFETY CONCERN.

07/10/2015
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 05/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLED3BJ******
Summary

WE BOUGHT THE 2011 CHEVROLET TRAVERSE USED WITH 99,000 MILES ON IT. WE NOTICED THAT ON THE CAR FAX, OTHER THAN JUST ROUTINE MAINTENANCE, THE CAR HAD ITS FUEL TANK REPLACED. WE QUESTIONED IT, BUT DID NOT THINK WE WOULD HAVE PROBLEMS, AS THE CAR WAS WELL TAKEN CARE OF. EVERY SINCE WE PURCHASED THE VEHICLE, WHEN WE FILL UP THE CAR, IT DOES NOT REGISTER ON THE FUEL GAUGE CORRECTLY, IF IT REGISTERS AT ALL. WE CANNOT TAKE LONG TRIPS IN THE CAR WITHOUT HAVING TO STOP EVERY SO OFTEN AND PUT GAS IN IT, AS WE DONT KNOW HOW MUCH IS IN THERE AT ANY GIVEN TIME. THIS IS A MAJOR CONCERN TO US. I SEE THAT THERE IS A RECALL FOR THE 2014 VEHICLES, BUT I ALSO SEE THAT THIS HAS HAPPENED ALOT WITH THE 2011 TRAVERSE'S, BUT NO RECALL HAS BEEN ISSUED. I AM HOPING WITH THIS ADDITIONAL COMPLAINT AND ONGOING PROBLEM, THAT SOMETHING WILL BE DONE BEFORE SOMEONE GETS SERIOUSLY HURT, IF THEY HAVENT ALREADY. I DO NOT KNOW WHO THE PREVIOUS OWNER OF MY VEHICLE WAS, BUT THEY OBVIOUSLY HAD THE SAME PROBLEM, HENSE REPLACING THE FUEL TANK. CHEVY, PLEASE ISSUE A RECALL FOR THIS.

07/07/2015
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 06/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED2BJ******
Summary

THE CAR JUST COMPLETELY STOPPED. NO WARNING NO LIGHTS NO OIL LIGHT NO SERVICE ENGINE. JUST QUIT GOING DOWN THE ROAD AT 60MPH WITH MY CHILDREN IN THE CAR. NOW I AM BEING TOLD IT IS THE MOTOR. I HAVE SERVICED THE CAR I SHOULD HAVE AND TREATED IT VERY WELL. THERE IS NOT ONE REASON A 2011 SHOULD JUST QUIT. I ALSO HAD A ISSUES WITH TRACTION CONTROL IN THE DEAD OF WINTER THE CAR WOULD FLASH TRACTION CONTROL OFF ENGINE WILL LOSE SPEED SERVICE STABLITRACK AND THE CAR WOULD DROP FROM 65MPH RIGHT TO 25MPH IN 5 SECONDS FLAT WHICH WAS EXTREMELY DANGEROUS ANY TIME OF YEAR NOT JUST WINTER. GET THOSE 2011 CHEVROLET TRAVERSES OFF THE ROAD.

07/05/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 01/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED0BJ******
Summary

MY WIFE DRIVING TO WORK ON BUSY HIGHWAY..ALL OF A SUDDEN THE SPEED GOES FROM ABOUT 60 MPH TO LIKE 25MPH...STABILITRAK LIGHT COMES ON. CARS HONKING, YELLING,ALMOST HITTING HER BECAUSE HER SPEED REDUCED TO FAST. SHE GOT TO WORK WHEN SHE LEFT FOR THE DAY THE CAR SEEMED OK. THOUGHT MAYBE SHE HIT THE STABILITRAK BUTTON BY MISTAKE. A FEW DAYS LATER SAME THING HAPPENED. AFTER THIS INCIDENT IT HAPPENED EVEN MORE. I'VE BEEN READING BLOGS RE THIS AND E MAILED CHEVY, SAID IT WASN'T A RECALL..I DON'T KNOW WHY. THIS PROBLEM COULD KILL SOMEONE. I HAD IT FIXED AT THE CHEVY DEALER COSTING OVER $400. FROM WHAT I'VE READ I THINK THIS PROBLEM OCCURRED IN SOME EARLIER TRAVERSES. IT'S LIKE YOU PUT YOUR FOOT ON THE GAS AND THE CAR DOESN'T GO ANYWHERE. THEY REPLACED THE THROTTLE BODY ASSY. THIS SHOULD NOT BE HAPPENING!! THEY WILL WIND UP WITH LAWSUITS IF THIS ISN'T TAKEN CARE OF. AFTER E MAILING CHEVY I WAS TOLD SOMEONE FROM THE DEALER I HAD THE REPAIRS DONE AT WOULD CALL TO DISCUSS. THAT NEVER HAPPENED. I DID CALL THE DEALER MANY TIMES TO NO AVAIL.

06/28/2015
Components: ELECTRONIC STABILITY CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED8BJ******
Summary

ENGINE POWER WAS SUDDENLY REDUCED WHILE DRIVING WITH THE MESSAGES: TRACTION CONTROL OFF, SERVICE TRACTION CONTROL, SERVICE STABILITRACK, ENGINE POWER IS REDUCED. DEALER FOUND CODE P2135 WAS GENERATED (FAULTY THROTTLE POSITION SENSOR). THROTTLE BODY UNIT WAS REPLACED. THE SAME PROBLEM OCCURRED 2 YEARS LATER ON 6/12/2015. AGAIN THE THROTTLE BODY NEEDED TO BE REPLACE. BASED ON MY EXPERIENCE THE THROTTLE BODY UNIT DESIGN IS SYSTEMICALLY BAD AND HAS CAUSED TWO SAFETY RELATED INCIDENTS.

06/23/2015
Components: STEERING
Incident Date: 02/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED0BJ******
Summary

I NOTICED THAT THERE WAS A LOW GROWLING NOISE THAT SEEMED TO BE COMING FROM THE STEERING WHEEL AS I TURNED CORNERS. IN APRIL 2015, I WAS HAVING THE DEALERSHIP PERFORM THE 30,000 MILE MAINTENANCE AND ASKED THEM TO CHECK TO SEE WHAT WAS CAUSING THE NOISE. THE SERVICE DEPARTMENT TOLD ME THAT IT WAS THE STEERING GEAR WHICH NEEDED TO BE REPLACED. THEY SAID THAT IT COULD CAUSE THE POWER STEERING TO FAIL TO WORK IN WHICH CASE I WOULDN'T BE ABLE TO STEER AND IT WAS AN EXPENSIVE REPAIR--ABOUT $850 FOR LABOR AND $700 FOR THE PART AND THEY DID HAVE THE PART IN STOCK. THE TRAVERSE HAD 31,110 MILES ON IT. BUT, WAS OUT OF WARRANTY BECAUSE I HAD BOUGHT IT IN SEPT. 2010. I DECIDED TO HAVE IT FIXED. THIS SHOULDN'T HAPPEN AT 31,000 MILES. IT COULD HAVE BEEN A DANGEROUS SITUATION IF I DIDN'T HAVE IT REPAIRED. I CALLED THE GM CUSTOMER SERVICE NUMBER IN THE OWNERS' MANUAL AND A CASE WAS FILED WITH THEM. A SENIOR ADVISOR TOLD ME THAT SHE WOULD CONTACT THE DEALERSHIP ABOUT IT. BUT, THAT THE WARRANTY TIME HAD PASSED AND THE POWER TRAIN WARRANTY DIDN'T COVER IT. THE DEALERSHIP HAD THE PART IN STOCK IMPLIES THEY SEE THESE FAILURES OFTEN. THE LABOR WAS 8.6 HOURS IMPLIES A POOR DESIGN. SHE SAID THE DEALERSHIP WOULD CALL ME. THEY DID FINALLY CALL TO REITERATE THAT IT WASN'T UNDER WARRANTY AND THERE WAS NOTHING THEY COULD DO. THE SENIOR ADVISOR I SPOKE WITH AT GM SAID SHE WISHED I HAD CALLED HER BEFORE I HAD THE REPAIR MADE. I DON'T KNOW WHAT THAT MEANT. DID SHE MEAN THEY WOULD HAVE COVERED PART OF THE COST? DID SHE MEAN THAT I SHOULD WAIT UNTIL I COULDN'T TURN THE STEERING WHEEL AND HAD OR CAUSED AN ACCIDENT? I DON'T KNOW. MY HUSBAND AND I HAVE PURCHASED MANY GM VEHICLES SINCE 1969 AS SHE NOTED. AS I REVIEWED THE COMPLAINTS ABOUT THE 2011 CHEVROLET TRAVERSE, IT SEEMED TO ME THAT ABOUT ONE-THIRD OF THEM WERE ABOUT STEERING GEAR FAILURES. IT'S TIME GM DOES SOMETHING ABOUT THIS. ...UPDATED08/20/15 *BF UPDATED 10/26/2017*CN

06/18/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED7BJ******
Summary

DRIVING ON THE INTERSTATE IN 95 TEMPERATURES WHEN THE FRONT PASSENGER SIDE VENTS BEGAN BLOWING HOT AIR BUT THE DRIVER'S SIDE WAS STILL BLOWING COLD AIR. WE HAD TO OPEN THE WINDOWS AS THE CAR GOT HOT VERY QUICKLY. THIS DISTRACTION COULD'VE CAUSED AN ACCIDENT FROM ADDRESSING THE SITUATION. WE'VE SEEN MANY OTHERS HAVING DEFECTIVE BLEND DOOR ACTUATORS.. .UPDATED 07-16-15 *BF UPDATED 10/25/2017*CN

06/18/2015
Components: STEERING
Incident Date: 06/18/2015
Crash: No
Fire: No
Summary

THERE SEEMS TO BE A WIDESPREAD ISSUE WITH THE STEERING RACK WITH THE CHEVROLET TRAVERSE. THE 2 YEARS THAT I AM AWARE OF ARE THE 2010 AND 2011 TRAVERSE. CHEVY DEALERS ARE CHARGING OVER $1000 TO REPAIR BUT WAS CONCERNED THAT THERE SHOULD BE AN INVESTIGATION INTO A POTENTIAL RECALL SITUATION.

06/17/2015
Components: EXTERIOR LIGHTING,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED7BJ******
Summary

2011 CHEVROLET TRAVERSE- I BOUGHT THE TRUCK IN 2013 CERTIFIED, PRE-OWNED FOR ROUGHLY $35K ALL IN FROM ROBERT CHEVROLET. HAVE HAD SEVERAL ELECTRICAL AND MECHANICAL ISSUES WITH IT OVER THE PAST 2 YEARS. WINDOWS HAVE STOPPED WORKING NUMEROUS TIMES, MIRRORS AS WELL. LEFT TAIL LIGHT HAS GONE OUT 3 TIMES, HEADLIGHTS HAVE HAD ISSUES AS WELL. MOST RECENTLY MY PASSENGER SIDE STEP RAIL SNAPPED OFF AS MY 13 YEAR OLD 115 LB DAUGHTER STEPPED ON IT. I HAVE 4 CHILDREN, MY YOUNGEST IS ONE AND A HALF YEARS OLD AND ONE CONCERN I HAVE IS THAT THE OTHER SIDE RAIL SNAPS OFF AND AS MY WIFE IS PUTTING MY SON IN CAR THEY FALL ON CONCRETE IF THAT RAIL SHOULD SNAP AS WELL. IN GENERAL, I DO NOT TRUST THIS CAR OR FEEL SAFE IN IT AT ALL. THE ELECTRICAL PROBLEMS SCARE ME THE MOST, GOD FORBID THERE SHOULD BE SOME KIND OF SHORT AND STEERING OR SOMETHING WORSE GOES OUT AND MY WIFE CRASHES WITH ONE OR ALL OF MY 4 CHILDREN IN THE CAR.. MY SALES REP AT ROBERT CHEVROLET HAS BEEN CONTACTED ON SEVERAL OCCASIONS, FOR A YEAR HAS BEEN TELLING US TO COME IN AFTER SEVERAL COMPLAINTS. FINALLY I TOOK OFF OF WORK AND TOLD HIM HE NEEDED TO TAKE A LOOK AT THIS UNSAFE VEHICLE AND IT NEEDED TO BE ADDRESSED. THEY ASSURED ME THEY WOULD TAKE CARE OF IT, EVEN SUGGESTED HE WOULD TAKE ME OUT OF THE CAR AND EAT THE BULK OF THE LOSS. NEEDLESS TO SAY THEY DID NONE OF THAT, INDICATED EVERYTHING THAT'S WRONG WITH THE CAR IS WEAR AND TEAR. I BOUGHT AN EXTENDED POLICY ON THE VEHICLE AS WELL, BASICALLY NOTHING IS COVERED. AND TO BOOT, THEY SUGGESTED I PAY 1200-1500 TO FIX THE VEHICLE. AGAIN I STRESS, THE MONEY ISN'T THE BIGGEST ISSUE, I'M CONCERNED ABOUT THE SAFETY OF THIS VEHICLE.

06/10/2015
Components: STEERING
Incident Date: 06/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED6BJ******
Summary

HAVING ROUTINE MAINTENANCE DONE AT DEALER. UPON INVESTIGATION, I WAS INFORMED THE STEERING GEAR BOX WAS DAMP BUT NO SIGNS OF A LEAK. AT 39391 MILES SEEMS THAT PART(S) ARE DEFECTIVE. SEEMS TO ME THAT SUCH AN IMPORTANT PART OF THE STEERING SYSTEM SHOULD BE ABLE TO LAST WELL ABOVE 40000 MILES.

06/09/2015
Components: AIR BAGS
Incident Date: 03/21/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 1GNKRLED1BJ******
Summary

I WAS TURNING ON A GREEN ARROW FROM AN ON RAMP. A WOMAN IN AN LARGE FORD VAN HIT THE REAR DOOR AND QUARTER OF MY VEHICLE ON THE DRIVER SIDE SENDING US UP AND IN A CIRCLE. WE CAME DOWN HARD AFTER A COMPLETE CIRCLE. THE AIRBAGS DID NOT DEPLOY. ONSTAR DID NOT WORK. MY HUSBAND WENT TO THE HOSPITAL VIA AMBULANCE AND MY MOTHER AND I RECEIVED SIGNIFICANT BRUISING. I HIT MY HEAD SO HARD ON THE DRIVER SIDE WINDOW IT THREW MY GLASSES INTO THE PASSENGER FLOOR. I COULD NOT BELIEVE THERE WAS NO AIRBAG SYSTEM AS THIS WAS THE REASON I BOUGHT THE VEHICLE FOR MY FAMILY OF 7. I CALLED CHEVROLET AND WAS GIVEN ALL KINDS OF EXCUSES. I ARGUED SEVERAL TIMES WITH THEM. LATER - WE RECEIVE MASSIVE RECALLS ON FAILED AIRBAGS! THANK YOU CHEVY! THANKS A LOT FOR A VEHICLE THAT HAS LET US DOWN OVER AND OVER. I WOULD NEVER RECOMMEND A CHEVY! LITTLE WARRANTY, AND THEY WILL LET IT RUN OUT BEFORE THEY DIAGNOSE THE VEHICLE. SEE MY OTHER COMPLAINT. *TR

06/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLED1BJ******
Summary

MY CAR NEVER COOLED WELL. THERE WOULD BE BURSTS OF COOL AIR AND THEN WARMER. IT WAS NEVER AS COLD AS OTHER CARS I RODE IN. WE BEGAN NOTICING A STRANGE NOISE ON ACCELERATION. I TOOK IT IN A COUPLE TIMES AND THEY HAD A MECHANIC JUST COME LISTEN, BUT NEVER HAD A REASON TO SEND IT IN FOR SERVICING. I TOOK IT IN TO THE DEALERSHIP IN FORMALLY ON 6-25-13 TO THE DEALERSHIP IN MISSOURI WHO FIXED THE CAR AFTER IT WAS HIT BY A DISTRACTED DRIVER AND CURTAIN AIRBAGS FAILED! NOTHING WAS FOUND, ALTHOUGH THE BODYSHOP MAN WROTE UP THE WORK ORDER WRONG AS A SURGING. IT WAS A STRANGE SURGING CLICKING ON ACCELERATION, BUT SOUNDED LIKE IT WAS UNDER THE DASH. WE THEN WOULD NOTICE THE AIR WOULD WARM SIGNIFICANTLY FOR A FEW MINUTES. I ALSO TOOK IT INTO HAMILTON WHERE I BOUGHT THE VEHICLE, THEY FOUND NOTHING. NOW, 4 YEARS OLD THE AIR-CONDITIONED HAS CONTINUED TO MAKE THE SOUND, BT MUCH LOUDER AND MORE LIKE A COMPRESSOR, AND WHEN BREAKING AND ACCELERATING. NOW, THEY FIND THE ISSUE ISA COMPUTER MODULE. 4 YEAR OLD CARS SHOULD NOT HAVE AN AIR-CONDITIONER GO OUT!

06/07/2015
Components: STEERING
Incident Date: 06/07/2015
Crash: No
Fire: No
Summary

I WAS MAKING A RIGHT TURN INTO A PARKING DECK WHEN THE POWER STEERING WENT OUT. I STOPPED, AND TRIED TO TURN THE STEERING WHEEL TO THE LEFT. THIS WAY WAS HARD TO TURN ALSO. THE POWER STEERING RESUMED THERE AFTER, HOWEVER, HARD STEERING OCCURRED AGAIN SEVERAL TIMES WHEN I SLOWED TO MAKE RIGHT TURNS.

06/02/2015
Components: STEERING
Incident Date: 04/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED3BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE STEERING RACK SYSTEM WAS DEFECTIVE. WHILE DRIVING APPROXIMATELY 60-65 MPH, THE VEHICLE VEERED TO THE LEFT AND RIGHT LANES. THE CONTACT STATED THAT THE VEHICLE WAS CLASSIFIED UNDER A SPECIAL WARRANTY FOR A STEERING PUMP; HOWEVER, THE FAULTY STEERING PUMP CAUSED THE RACK SYSTEM TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

05/27/2015
Components: STEERING
Incident Date: 03/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED7BJ******
Summary

NOTICED LEAK ON GARAGE FLOOR. DETERMINED POWER STEERING RACK WAS LEAKING. BROUGHT TO DEALER. THEY CONFIRMED STEERING RACK WAS DEFECTIVE, BUT NOT COVERED UNDER WARRANTY. COULD HAVE CAUSED LOSS OF STEERING. RACK SHOULD NOT HAVE FAILED SO SOON. CHEVY SHOULD REIMBURSE CUSTOMERS AT LEAST FOR COST OF PART AND ISSUE SERVICE BULLETIN. SHOULD NOT HAVE TO WAIT FOR FATALITY OR CRASH BEFORE ACTION IS TAKEN.

05/27/2015
Components: STEERING,POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED4BJ******
Summary

I JUST RECENTLY PURCHASED THIS 2011 CHEVY TRAVERSE LAST NIGHT FROM THE DEALER. MY FIRST TIME BUYING A USED VEHICLE. WITHIN 3 MONTHS, MY HEAT STOPPED WORKING IN MY VEHICLE. I PURCHASED THE VEHICLE AT 40,000 MILES. BROUGHT IT TO THE DEALER, AND ASKED IF THERE WAS ANYTHING THEY CAN DO AS I JUST PURCHASED THIS VEHICLE NOT TOO LONG AGO, AND THEY STATED THERE WASNT ANY RECALL. I WOULD HAVE TO PAY OUT OF POCKET TO HAVE THIS FIXED. JUST RECENTLY THIS MONTH I HAVE BEEN HAVING AN ISSUE WITH A WHINING NOISE WHEN I AM DRIVING, AND WHEN I AM TURNING THE WHEEL. I TOOK MY VEHICLE TO A MECHANIC AND THEY FILED ALL OF MY FLUIDS, INCLUDING POWER STEERING WHICH WAS LOW. FOUND OUT THAT I HAVE A LEAK. I STARTED DOING SOME RESEARCH ON THIS, AND FOUND OUT THAT ALL OF THE 2011 CHEVY TRAVERSE VEHICLES HAD THIS SAME ISSUE. I AM GOING TO CONTACT THE DEALER TODAY TO SEE WHAT THEY CAN DO, AS I DIDNT PURCHASE AN EXTENDED WARRANTY WITH THIS VEHICLE. SHOULD THIS NOT BE SOMETHING THAT IS COVERED UNDER CHEVROLET IF THE MAJORITY OF THESE VEHICLES ARE HAVING THIS SAME ISSUE?

05/13/2015
Components: STEERING,POWER TRAIN
Incident Date: 05/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED2BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE OF A GRINDING NOISE EMERGING FROM THE ENGINE EVERY TIME A TURN WAS MADE. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING UNIT WAS FAULTY AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,300. UPDATED 09/18/15*LJ

05/13/2015
Components: VISIBILITY/WIPER
Incident Date: 01/01/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THE FRONT DRIVER SIDE WINDOW FAILED TO CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,540. THE VIN WAS NOT AVAILABLE. DJR

05/10/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED3BJ******
Summary

WHILE DRIVING HOME FROM MY MOTHER'S HOUSE, MY 2011 CHEVY TRAVERSE SUDDENLY, AND WITHOUT WARNING LOST POWER. THE WARNING "ENGINE POWER REDUCED" CAME UP. THIS MADE MY CAR GO FROM 45MPH TO 25 MPH AT AN EXTREMELY ALARMING RATE WHILE ON A BUSY HIGHWAY. THIS IS NOT THE FIRST INSTANCE OF THIS HAPPENING WITH THIS PARTICULAR YEAR MODEL. I HAVE READ MANY FORUMS TODAY, ALL FILLED WITH PEOPLE HAVING THE SAME PROBLEM. APPARENTLY GM IS DOING NOTHING TO CORRECT THE PROBLEM. IT SEEMS THEY ARE WAITING FOR MULTIPLE INJURIES OR GOD FORBID DEATHS BEFORE THEY REACT. I JUST BOUGHT THIS CAR 2 MONTHS AGO, AND HAVE PUT A LITTLE OVER 10,000 MILES ON IT. HAVE HAD THE OIL CHANGED, AND YET, JUST FROM READING SOME OF THE OTHER COMPLAINTS LISTED ON THE FORUMS I HAVE READ I FEEL LIKE I MAY BE AT A LOSS ON THIS VEHICLE. I IMPLORE YOU TO DO SOMETHING ABOUT THIS. TOO MANY HARD WORKING PEOPLE HAVE SPENT TOO MUCH MONEY ON THESE VEHICLES TO ALLOW GM TO GET AWAY WITH THIS. I FEEL I MAY BE STUCK MAKING PAYMENTS FOR A CAR THAT CAN'T BE DRIVEN. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

05/07/2015
Components: STEERING
Incident Date: 06/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED1BJ******
Summary

PURCHASED A USED CHEVY TRAVERSE THAT NOW HAS 57,000 MILES. DURING A SERVICE APPOINTMENT THE DEALERSHIP INFORMED ME THAT THE POWER STEERING FLUID WAS LEAKING FROM THE STEERING GEAR. THE REPAIR WAS ESTIMATED AT $1,600 USD. THE REPAIR IS NECESSARY TO MAINTAIN THE VEHICLE IN A SAFE WORKING ORDER BUT IM DISAPPOINTED THAT IM HAVING TO PAY FOR A VERY EXPENSIVE REPAIR ON A RELATIVELY NEW VEHICLE. NUMEROUS CONSUMERS ARE EXPERIENCING THE SAME ISSUE, I WOULD HOPE THAT CHEVY WOULD INVESTIGATE THE SITUATION IN MORE DETAIL AND OFFER TO COVER THE COST OF THE REPAIRS. I DID NOTICE A TECHNICAL SERVICE BULLETIN ON THE ISSUE (SERVICE BULLETIN 361329, ACTION NUMBER: 10052379), BUT THE EXISTENCE OF THE SERVICE BULLETIN STILL RESULTED IN ME HAVING TO PAY THE FULL COST OF THE REPAIR AT THE DEALERSHIP. I BELIEVE THAT THERE IS A PROBLEM THAT CHEVY NEEDS TO TAKE OWNERSHIP FOR THE SITUATION. MY BIGGEST CONCERN IS THE POSSIBILITY OF EXPERIENCED STEERING FAILURE WHILE DRIVING 55+ MILE PER HOUR WITH NO WARNING. I HAVE SMALL CHILDREN AND WE LIVE IN A VERY BUSY COMMUTING AREA. STEERING FAILURE COULD BE TRAGIC FOR US. PLEASE HELP *TR

05/06/2015
Components: ENGINE AND ENGINE COOLING,AIR BAGS,SEAT BELTS,TRACTION CONTROL SYSTEM
Incident Date: 05/01/2015
Crash: No
Fire: No
Summary

LETTER FROM CONGRESSMAN GOSAR ON BEHALF OF CONSTITUENT RE 2011 CHEVY TRAVERSE MULTIPLE RECALLS (ATTN: STEPHEN BRIGGS). *SMD THE CONSUMER STATED HER VEHICLE HAD THREE MAJOR SAFETY RECALLS REGARDING THE AIR BAGS, SEAT BELTS AND WATER PUMP. RECENTLY, WHILE DRIVING THE STABILTRAK SERVICE TRACTION CONTROL LIGHT ILLUMINATED, FOLLOWED BY THE ENGINE POWERING DOWN AND THE ENGINE LIGHT ILLUMINATED, AT WHICH POINT THE VEHICLE DECELERATED FROM 65 MPH TO LESS THAN 5 MPH. *JB

05/04/2015
Components: ENGINE
Incident Date: 04/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGEDXBJ******
Summary

WHILE DRIVING DOWN THE HIGHWAY AT SPEEDS OF 60 MPH, MY CAR STARTED LOSING POWER AND SLOWING DOWN IN THE MIDDLE OF THE HIGHWAY! I HAVE GOOGLED THIS PROBLEM AND OTHER CONSUMERS HAVE THIS ISSUE AS WELL. I WAS ADVISED THAT THIS MAY BE A PROBLEM WITH THE ENGINE. THIS COULD HAVE KILLED ME AND MY CHILDREN! *TR

05/02/2015
Components: STEERING
Incident Date: 01/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED4BJ******
Summary

MY WIFE AND I PURCHASED A BRAND NEW CHEVROLET TRAVERSE ?11 IN 2010 AT A LOCAL CHEVROLET DEALER IN MARYLAND. ALMOST IMMEDIATELY AFTER PURCHASING THE VEHICLE WE NOTICED A WHINING NOISE IN THE STEERING AT SLOW SPEEDS. WE BROUGHT IN THE TRAVERSE TO THE DEALERSHIP SERVICE CENTER NUMEROUS TIMES FOR THE STEERING ISSUE AND COMPLAINED ABOUT IT EVERY TIME WE BROUGHT THE TRAVERSE IN FOR OIL CHANGES. WE WERE TOLD TWO DIFFERENT RESPONSES, EITHER THEY COULD NOT REPRODUCE THE ISSUE OR THAT IT WAS NORMAL AND THE SOUND WOULD HAPPEN WHEN THE WEATHER CHANGES. YEARS LATER THE PROBLEMS WITH THE STEERING SEEMED TO GET WORSE. LAST MONTH, AFTER ALL THESE YEARS AND AFTER THE WARRANTY PERIOD, THEY ACTUALLY TOOK THE TIME TO DISCOVER THAT THERE WAS INDEED AN ISSUE WITH OUR STEERING AND IT WAS CAUSED BY A LEAK. THEY WANTED TO CHARGE $1800.00 DOLLARS TO FIX IT. I TOLD THE GENTLEMAN WE COMPLAINED ABOUT THIS ISSUE FOR YEARS AND NOW AFTER THE WARRANTY, YOU TOOK THE TIME TO FIND THE ISSUE. THEY CHARGED ME $85.00 TO FILL UP THE POWER STEERING FLUID. I DECLINED HAVING THE REPAIRS BEING DONE AND TOOK MY CAR OVER TO A TRUSTED MECHANIC. THEY ALSO TOLD ME THE STEERING ISSUE HAS BEEN GOING IN THE CHEVY TRAVERSE 2011 SINCE IT FIRST CAME OUT AND THERE HAS BEEN NUMEROUS SERVICE ANNOUNCEMENTS ABOUT THE ISSUE. THE MECHANIC PRINTED OUT THE TECHNICAL SERVICE BULLETIN 10-02-32-002A AND RECOMMENDED ME CONTACTING CHEVROLET. I FEEL DISAPPOINTED THAT WE REPORTED A PROBLEM WITH OUR VEHICLE THAT SHOULD HAVE BEEN FIXED YEARS AGO DURING OUR WARRANTY PERIOD. CURRENTLY THE TRAVERSE IS HAVING ISSUES WITH THE STEERING WITH FLUID DRIPPING IN OUR DRIVEWAY. I DON?T FEEL SAFE HAVING MY WIFE DRIVE OUR TWO AND FOUR YEAR OLD CHILDREN IN THE VEHICLE WITH THE STEERING ISSUE. I REALLY PUT MY TRUST IN OUR LOCAL CHEVROLET DEALERSHIP TO SERVICE OUR VEHICLE AND I FEEL THEY HAVE NEGLECTED TO ADDRESS THE STEERING PROBLEMS WITH OUR TRAVERSE. *TR

04/30/2015
Components: STEERING
Incident Date: 04/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKUGEP4BJ******
Summary

COMPLETE FAILURE OF THE POWER STEERING SYSTEM IN MY 2011 TRAVERSE DUE TO A LEAK. PROBLEM IS DEFINITELY A SAFETY ISSUE AND SHOULD BE ADDRESSED BY GM. THEY HAVE ADDRESSED A PROBLEM WITH THE PUMP BUT WHEN OTHER PARTS IN THE SYSTEM FAIL DUE TO LEAKAGE, I THINK THAT CONSUMERS HAVE A RIGHT TO BE CONCERNED. BASED ON THE HIGH LEVEL OF COMPLAINTS WAGED BY OWNERS, THE PROBLEMS WITH POWER STEERING SYSTEMS IN GM'S TRAVERSE, ACADIA, ENCLAVE AND OUTLOOK FAMILY SEEMS TO BE WIDE-SPREAD. GM SHOULD HOLD ITSELF ACCOUNTABLE FOR THE INHERENT DEFECTS AND, IF NOT, PERHAPS THE NHTSA CAN MAKE SOME HEADWAY. *TR

04/28/2015
Components: STEERING
Incident Date: 04/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED6BJ******
Summary

I PURCHASED A NEW CHEVY TRAVERSE THAT NOW HAS 55,000 MILES. DURING TODAY'S SERVICE APPOINTMENT THE DEALERSHIP INFORMED ME THAT THE POWER STEERING FLUID WAS LEAKING FROM THE STEERING GEAR. THE REPAIR WAS ESTIMATED AT $1,600 USD. THE REPAIR IS NECESSARY TO MAINTAIN THE VEHICLE IN A SAFE WORKING ORDER BUT I?M DISAPPOINTED THAT I?M HAVING TO PAY FOR A VERY EXPENSIVE REPAIR ON A RELATIVELY NEW VEHICLE. NUMEROUS CONSUMERS ARE EXPERIENCING THE SAME ISSUE, I WOULD HOPE THAT CHEVY WOULD INVESTIGATE THE SITUATION IN MORE DETAIL AND OFFER TO COVER THE COST OF THE REPAIRS. I DID NOTICE A TECHNICAL SERVICE BULLETIN ON THE ISSUE (SERVICE BULLETIN 361329, ACTION NUMBER: 10052379), BUT THE EXISTENCE OF THE SERVICE BULLETIN STILL RESULTED IN ME HAVING TO PAY THE FULL COST OF THE REPAIR AT THE DEALERSHIP. I BELIEVE THAT THERE IS A PROBLEM THAT CHEVY NEEDS TO TAKE OWNERSHIP FOR THE SITUATION. *TR

04/28/2015
Components: STEERING
Incident Date: 04/28/2015
Crash: No
Fire: No
Summary

TOOK CAR FOR EMISSIONS TEST AND FOUND THAT MY RACK AND PINION WAS LEAKING. SERVICE GUY SAID I COULD LOSE CONTROL ON THE ROAD. THIS IS A HUGE HAZARD NOT ONLY TO MYSELF AND CHILDREN BUT OTHER PEOPLE. THERE ARE THOUSANDS OF COMPLAINTS AGAINST GM AND THIS FAULTY PART! ISSUE A RECALL IMMEDIATELY! *TR

04/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED8BJ******
Summary

ALL OF A SUDDEN OR VEHICLE IS ONLY BLOWING HOT AIR INTO THE PASSENGER SEAT. IT WAS FOUND THAT IT WAS THE "BLEND DOOR ACTUATOR". THIS IS A $1200 DOLLAR REPAIR. AFTER SEARCHING THE INTERNET I FOUND THAT THIS A VERY COMMON ISSUE WITH THIS MODEL. IT IS RIDICULOUS THAT GM HAS DONE NOTHING. *TR

04/21/2015
Components: STEERING
Incident Date: 04/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED7BJ******
Summary

STEERING BECAME DIFFICULT WHEN DRIVING. MY 2011 CHEVY TRAVERSE WAS BROUGHT TO DEALER, DIAGNOSED FAILURE OF POWER STEERING PUMP AND RACK AND PINION. WAS INFORMED THAT CHEVY WOULD ONLY COVER POWER STEERING PUMP UNDER SEPARATE EXTENDED WARRANTY ISSUED BY GM AND THAT RACK AND PINION IS NOT COVERED AND I WOULD NEED TO PAY FULL COST OF REPLACEMENT. STEERING ISSUES APPEAR TO BE AN ISSUE WITH THE VEHICLE, THIS IS A MAJOR SAFETY CONCERN THAT NEEDS TO BE ADDRESSED. GM SHOULD BE REQUIRED TO EXTEND WARRANTY FOR ENTIRE STEERING SYSTEM. *TR

04/14/2015
Components: STEERING
Incident Date: 03/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFED0BJ******
Summary

I WAS DRIVING AROUND 55MPH WHEN I NOTICED MY STEERING BECOMING VERY TIGHT SO I PULLED OFF THE ROAD. WHEN I PULLED OFF THE ROAD AND TRIED TO TURN INTO A PARKING PLACE, MY STEERING WAS VERY TIGHT AND I HAD A HARD TIME TURNING. I WAS WORRIED THAT THERE WAS A LEAK WITH MY POWER STEERING FLUID SO I HAD MY LOCAL GARAGE CHECK IT, THE POWER STEERING FLUID WAS FULL. WHEN I STARTED TO RESEARCH THE PROBLEM, I AM FINDING THAT THIS IS A VERY COMMON PROBLEM WITH THIS YEAR/MAKE/MODEL AND WONDER WHY THERE HAS NOT BEEN A RECALL ISSUED? MY NEXT STEP IS TO CONTACT MY LOCAL DEALERSHIP, I HAVE SEEN SOME QUOTE THE REPAIR EXPENSE UP INTO THE THOUSANDS.. *TR

04/14/2015
Components: ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM,ENGINE
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED3BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 60 MPH, THE SERVICE STABILITRAC, TRACTION CONTROL OFF, AND ENGINE POWER REDUCED MESSAGES SUDDENLY DISPLAYED AND THE VEHICLE DECELERATED TO APPROXIMATELY 20 MPH. THE FAILURE RECURRED ON MULTIPLE OCCASIONS AND THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE CONTACT INDICATED THAT THE DEALER REPLACED A COMPUTER AND THROTTLE BODY, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. ...UPDATED 06/09/15 *BF THE CONSUMER ALSO STATED FLUIDS WERE LEAKING FROM THE VEHICLE. UPDATED 06/25/15*JB

04/06/2015
Components: STEERING
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED9BJ******
Summary

MY VEHICLE STARTED MAKING A WHIRING SOUND WHILE I WAS SITTING STILL AT A RED LIGHT OR STOP SIGN. WHEN I TURNED THE STEERING WHEEL, THE NOISE GOT LOUDER, BUT IT DID NOT GET TIGHTER. I TOOK IT TO THE DEALER AND WAS TOLD THAT MY RACK AND PINION STEERING WAS BAD AND HAD TO BE REPLACED. APPARENTLY THE VEHICLE WAS LEAKING FLUID WHICH WAS CAUSING THE NOISE. I WAS TOLD THAT IT WOULD CAUSE ME $1100 - $1200 TO BE REPAIRED BECAUSE IT IS NOT COVERED UNDER MY POWERTRAIN WARRANTY. THE STEERING PUMP IS COVERED UNDER A SPECIAL WARRANTY AND CAN BE REPAIRED WITHOUT ANY COST. MY CAR IS ONLY 4 YEARS OLD, I BROUGHT IT BRAND NEW AND HAVE TAKEN GREAT CAR OF IT. I SHOULD NOT BE HAVING THESE TYPES OF PROBLEMS SO SOON. I BOUGHT THIS VEHICLE BECAUSE I THOUGHT IT WAS A DEPENDABLE CAR, BUT APPARENTLY I WAS WRONG. THIS IS A SAFETY ISSUE AND CAN CAUSE SERIOUS INJURY IN THE FUTURE. I AM NOT HAPPY WITH THIS PROBLEM AND GM SHOULD BE ASHAMED FOR SELLING VEHICLES THAT ARE NOT SAFE. *TR

04/01/2015
Components: VISIBILITY
Incident Date: 03/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED3BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE IDLING, THE REAR TAILGATE WINDOW GLASS POPPED OFF. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS NOT ABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000.

03/31/2015
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 03/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJEDXBJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING AT VARIOUS SPEEDS, THE ELECTRONIC STABILITY TRACTION CONTROL AND CHECK ENGINE WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

03/24/2015
Components: STEERING
Incident Date: 03/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED2BJ******
Summary

I BEGAN EXPERIENCING A WHIRRING NOISE WHEN I WOULD STEER MY CAR. THEN ONE DAY LAST WEEK AS I WAS DRIVING THE STEERING BECAME DIFFICULT AND IT FELT LIKE SOMETHING HAPPENED WITH THE POWER STEERING. I TOOK MY VEHICLE IN TO THE DEALER FOR SERVICE TO FIND THAT THERE WAS A SPECIAL WARRANTY ON THE POWER STEERING PUMP AND THAT IT WOULD BE REPLACED UNDER THAT WARRANTY AT NO CHARGE BUT DUE TO THE STEERING PUMP FAILING THE STEERING GEAR WENT OUT AND HAD TO BE REPLACED WHICH WAS NOT COVERED UNDER THE "SPECIAL" WARRANTY AND I WOULD HAVE TO COVER THE COST OF THIS MYSELF TO THE TUNE OF $1157.62. THE ISSUE I HAVE IS THAT ALTHOUGH I CAN AFFORD TO FIX MY VEHICLE, WHICH I DID PAY TO FIX, I FIND THAT THIS IS A RECURRING ISSUE AMOUNGST MANY CONSUMERS WHO OWN ANY OF THE VEHICLES ON THE LAMBDA LINE WHICH INLCUDES GMC ACADIA, CHEVY TRAVERSE, BUICK ENCLAVE AND SATURN OUTLOOK. THIS IS NOT ISSUE OF COST TO REPAIR, THIS IS AN ISSUE OF SAFETY THAT THE MANUFACTURER REFUSES TO ACKNOWLEDGE AND WILL NOT FIX UNDER RECALL. I AM HAPPY I FOUND MY PROBLEM BEFORE I WAS TRAVELING AT A HIGH RATE OF SPEED AND NO ONE WAS INJURED. *TR

03/23/2015
Components: STEERING,AIR BAGS
Incident Date: 11/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED3BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT AN UNKNOWN PART OF THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,020.

03/22/2015
Components: ENGINE
Incident Date: 12/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED3BJ******
Summary

I WAS ON MY WAY THE CHEVY DEALER TO HAVE THE SAFETY BELT AND AIRBAG RECALL REPAIRS COMPLETED ON MY 2011 TRAVERSE. I HAD FOUR CHILDREN AGES (XXX) AND UNDER IN THE CAR WITH ME. AFTER COMING TO A COMPLETE STOP AT AN INTERSECTION I MADE A LEFT HAND TURN INTO THE INSIDE TRAFFIC LANE ON A BUSY 5 LANE ROAD AND BEGAN ACCELERATE TO THE SPEED OF TRAFFIC. AS SOON AS I REACHED 40 MPH, MY SPEED QUICKLY DROPPED TO BETWEEN 15 AND 20 MPH AND THE FOLLOWING WARNING MESSAGES SHOWED UP ON MY DASH: REDUCED ENGINE POWER, SERVICE STABILITRAC AND SERVICE TRACTION CONTROL. FORTUNATELY, I WAS ABLE TO MERGE BACK OVER TO THE RIGHT LANE AND THEN COMPLETELY PULL OFF THE ROAD INTO A PARKING LOT WITHOUT GETTING REAR-ENDED BY THE CARS BEHIND ME THAT WERE TRAVELING AT THE SPEED LIMIT. I TURNED THE CAR OFF, THEN BACK ON, AND ATTEMPTED TO DRIVE. THE MAXIMUM RATE OF SPEED MY CAR WOULD REACH WAS 20 MPH, BUT I MANAGED TO DRIVE IT TO THE DEALER TAKING BACK ROADS AND SUBDIVISION ROADS. THE DEALER DIAGNOSED THE PROBLEM AS A FAULTY THROTTLE BODY. I DID SOME RESEARCH AND DISCOVERED THIS IS A WELL-KNOWN ISSUE WITH THESE GM VEHICLES AND A SERIOUS SAFETY RISK. AFTER TWO DAYS IN THE SHOP THEY COMPLETED THE TWO RECALL RELATED REPAIRS WITHOUT CHARGE, BUT MY COST TO REPLACE THE THROTTLE BODY AND AND RESET THE IDLE WAS $513.00. I TOLD THE DEALER THAT I WAS AWARE THAT THIS IS A WELL-KNOWN AND WELL-DOCUMENTED ISSUE SO I DID NOT FEEL THAT I SHOULD BE RESPONSIBLE FOR THE REPAIR COSTS, BUT THEY REFUSED TO COVER ANY OF THE COST BECAUSE NO RECALL HAS BEEN ISSUED FOR THIS PROBLEM. I BELIEVE THIS PROBLEM SHOULD BE INVESTIGATED AND GM SHOULD ISSUE A RECALL. I AM A FREQUENT HIGHWAY DRIVER AND IF I HAD BEEN MERGING ONTO THE INTERSTATE THIS INCIDENT COULD HAVE ENDED IN TRAGEDY. *TRPARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

03/20/2015
Components: POWER TRAIN,ENGINE
Incident Date: 03/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED3BJ******
Summary

ENGINE OVERHEATED, REDUCED ENGINE POWER CAME ON AND CAR SHUT DOWN. HAD TO HAVE IT TOWED. WATER PUMP HAD TO BE REPLACED, CAR IS ONLY 4 YEARS OLD. DOESN'T MAKE SENSE. *TR

03/14/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 03/14/2015
Crash: No
Fire: No
Summary

CAR BECAME VERY SLUGGISH SPEED DROPPED DOWN TO 40MPH THE CHECK ENGINE LIGHT CAME ON FOLLOWED BY TWO MESSAGES "TRACTION CONTROL OFF" AND "SERVICE STABILITRAK" CAR BARELY MOVED AFTER THAT. I PULLED ONTO THE SHOULDER OF THE ROAD TURNED THE CAR OFF, ATTEMPTED TO TURN IT BACK ON THE CAR WOULDN'T START AFTER 3 MINS THE CAR STARTED AND I WAS ABLE TO MAKE IT HOME HOWEVER THE CHECK ENGINE LIGHT IS STILL ON AND THE ERROR MESSAGES ARE STILL BEING DISPLAYED. I GOOGLED THE PROBLEM APPARENTLY IT'S VERY COMMON AND A RECALL NEED TO BE ISSUED. *TR

03/09/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/15/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE ATTEMPTING TO MERGE ON A HIGHWAY, THE SERVICE STABILITRAK AND THE REDUCED ENGINE POWER WAS DISPLAYED ACROSS THE MESSAGE BOARD. IN ADDITION, THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY SENSOR AND THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000. THE VIN WAS UNAVAILABLE.

03/04/2015
Components: ENGINE
Incident Date: 03/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED2BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE JERKED AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

03/03/2015
Components: STEERING,SUSPENSION
Incident Date: 10/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVFED5BJ******
Summary

I WAS PURCHASING THE VEHICLE AND TOLD THAT I COULD NOT PICK IT UP DUE TO A FAULTY RACK AND PINION THAT THEY NEEDED TO REPLACE. NOW 30,000 MILES LATER THE RACK AND PINION HAS FAILED AGAIN AND HAS TO BE REPLACED MAKING THIS THE 3RD RACK IN PINION IN THIS CAR WHICH IS A SAFETY ISSUE. THEY ARE ALSO STATING FRONT STRUTS ARE NOW LEAKING. THEY FOUND THIS FAULTY RACK AND PINION WHEN I TOOK THE CAR IN FOR LOW COOLANT LEVELS AND THE WATER PUMP NEEDING REPLACED UNDER THE EXTENDED WARRANTY WATCH. *TR

03/03/2015
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 02/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED3BJ******
Summary

WHILE DRIVING ON SNOW COVERED ROADS ON 2/21/2015, A NOTIFICATION CAME ON THE INSTRUMENT PANEL "SERVICE STABILITRACK", "ENGINE POWER REDUCED". THE CAR WOULD NOT GO ABOVE 40MPH. I TURNED THE CAR OFF AND STARTED IT AGAIN, AS INSTRUCTED IN THE OWNER'S MANUAL. THE SAME THING HAPPENED. THE NEXT DAY IT WAS FINE. IT DID NOT HAPPEN AGAIN UNTIL TONIGHT (3/3/2015). AGAIN, ON SNOWY ROADS ON THE WAY HOME FROM WORK, THE SAME WARNING CAME ON AND THE ENGINE POWER WAS REDUCED. IN RESEARCHING THIS, IT IS APPARENTLY A COMMON COMPLAINT. *TR

02/26/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 02/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED2BJ******
Summary

I WAS DRIVING TO WORK AND LUCKILY HAD ALREADY GOTTEN OFF THE FREEWAY, DRIVING APROX. 35MPH THE VEHICLE STARTED TO LOOSE SPEED, A COUPLE OF MSGS WERE POPPING UP "STABILITRAC OFF" "SERVICE STABILITY CONTROL" "REDUCED ENGINE POWER". THE SPEED DROPPED DOWN TO ABOUT 5 MPH, I HAD TO PULL OVER IN ORDER FOR THE VEHICLES BEHIND ME TO PASS ME. I PUT THE VEHICLE ON PARK AND WHILE IDLING, IT STARTED VIBRATING. I TURNED IT OFF AND THEN TURN IT BACK ON. AFTER THIS IT SEEMED TO BE DOING GOOD. , ENOUGH FOR ME TO GET TO WORK

02/26/2015
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED4BJ******
Summary

DRIVING ON HIGHWAY AT 60 MPH. REDUCE POWER LIGHT AND STABILITY CONTROL LIGHT CAME ON. TRAVERSE SLOWED DOWN TO 20 MPH. I COULD NOT ACCELERATE. I WAS ALMOST REAR ENDED ON THE HIGHWAY. BROUGHT THE TRAVERSE TO THE DEALERSHIP WHERE THEY REPLACED THE THROTTLE BODY. TIME FOR A RECALL.

02/25/2015
Components: AIR BAGS
Incident Date: 02/24/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED TO SERVICE THE AIR BAGS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

02/23/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 02/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLED8BJ******
Summary

TL*THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE ALARM ACTIVATED INDEPENDENTLY. IN ADDITION, THE SERVICE TRACTION AND THE POWER REDUCED WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

02/19/2015
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/19/2015
Crash: No
Fire: No
Summary

DRIVING ON THE HIGHWAY IN NH IN TRAFFIC WHEN STABILITRAC/REDUCED POWER/TRACTION CONTROL LIGHT CAME ON AND CAR SLOWED DOWN TO 15 MPH ON A BUSY HIGHWAY. BARELY MADE IT OFF THE NEXT EXIT AS CAR WOULDN'T GO OVER 10 MPH. LUCKILY THE CARS BEHIND ME DID NOT SLAM INTO ME AS IT WAS A DANGEROUS SITUATION. A RECALL IS NEEDED IS IT IS A SERIOUS SAFETY ISSUE. *TR

02/19/2015
Components: POWER TRAIN,TRACTION CONTROL SYSTEM,ENGINE
Incident Date: 02/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED5BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND STABILITY TRACK OFF, SERVICE STABILITY TRACK, TRACTION CONTROL OFF, SERVICE TRACTION CONTROL, ENGINE POWER IS REDUCED WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 65,057.

02/19/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 01/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED1BJ******
Summary

STABILITRAK WARNING LIGHT ENGINE LOSING POWER DOWN TO 20 MPH.WENT ONLINE THIS IS AN ON GOING PROBLEM WITH MANY GM CARS AND SHOULD BE FIXED AT THE COST OF THE MANUFACTURER. *TR

02/18/2015
Components: ENGINE
Incident Date: 01/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED8BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 40 MPH, THE STABILITRAK LIGHT ILLUMINATED AND THE ENGINE LOST POWER. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,046...UPDATED 06-11-15 *BF UPDATED 11/23/2015*JS

02/18/2015
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 02/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED4BJ******
Summary

I WAS TRAVELING TO WORK THIS MORNING (2/18/15) ON A MISSOURI STATE HIGHWAY AND SUDDENLY POWER WAS REDUCED DRAMATICALLY ON MY 2011 CHEVROLET TRAVERSE. I IMMEDIATELY LOOKED AT MY DIC AND NOTICED THE FOLLOWING READINGS LISTED: "SERVICE STABLE TRACK", "ENGINE POWER REDUCED", "TRACTION CONTROL OFF", "SERVICE TRACTION CONTROL". ALSO, MY CHECK ENGINE LIGHT CAME ON AS WELL. I WAS ABLE TO PULL OVER TO THE SHOULDER OF THE HIGHWAY BUT MY MAXIMUM SPEED WAS ONLY 15 MPH. I STOPPED ON THE SHOULDER OF THE HIGHWAY AND PUT THE VEHICLE IN PARK AND THEN PUT BACK IN DRIVE. I WENT BACK IN TO TRAFFIC BUT MY MAXIMUM SPEED WAS ONLY 40 MPH. AFTER ARRIVING AT MY OFFICE, I NOTICED THE ENGINE APPEARED TO NOT BEING RUNNING PROPERLY, AS IF IT WASN'T GETTING THE RIGHT FUEL/OXYGEN MIXTURE. I CALLED THE GM DEALERSHIP TO INFORM THEM OF THE PROBLEMS AND TOOK THE VEHICLE TO THEM FOR TESTING. THEY DIAGNOSED THE PROBLEM AS NEEDING TO REPLACE THE THROTTLE BODY AND THE PART WOULD NOT BE IN UNTIL TOMORROW. I WILL BE PICKING THE VEHICLE UP TOMORROW AFTER THE REPAIR AND I HOPE THIS DOESN'T HAPPEN AGAIN BECAUSE IF MY WIFE OR SON HAD BEEN DRIVING THE VEHICLE, IT MAY HAVE RESULTED IN AN ACCIDENT ON THE HIGHWAY. THIS IS SOMETHING THAT SHOULD NEVER HAPPEN IN A VEHICLE, THE CHANCE OF AN ACCIDENT ON A BUSY INTERSTATE OR HIGHWAY IS VERY LIKELY WHEN YOUR SPEED IN REDUCED DRAMATICALLY. *TR

02/16/2015
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 02/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVFED6BJ******
Summary

I WAS DRIVING AT APPROXIMATELY 65 MPH ON A HIGHWAY WHEN THE TCS TURNED OFF BY ITSELF A MESSAGE INDICATOR CAME ON STATING REDUCED POWER TCS OFF SERVICE STABILITRAK. I TOOK IT TO A JACK WILLIAMS SINCE THEY WERE THE ONLY ONES OPEN ON AT THE TIME. THEY INSPECTED THE CAR AND DETERMINED I HAD A BAD BATTERY AND REPLACED IT. THE TCS STARTED WORKING AGAIN AND WORKED UNTIL 2/16/15 WHEN AGAIN TRAVELING ON A HIGHWAY AT 65MPH THE TCS TURNED OFF BY ITSELF. I GOT OFF THE HIGHWAY SHUT OFF THE CAR. A FEW MINUTES LATER I RESTARTED AND DROVE HOME ON A BACK ROAD. 5 MILES FROM MY HOUSE THE TCS AGAIN TURNED OFF AGAIN. A MINUTE LATER THE ENGINE LIGHT CAME ON. I TOOK IT TO A CHEVY DEALERSHIP AT MOTORWORLD. THEY DETERMINED THAT THE THROTTLE BODY WAS BLOCKED. MY CHOICES WERE TO FLUSH THE SYSTEM WHICH THEY WOULD NOT GUARANTEE THE WOULD FIX THE PROBLEM AS THEY DO NOT TAKE THE THROTTLE BODY ITSELF APART TO SEE IF IT IS SERVICEABLE OR TO REPLACE THE THROTTLE BODY AND FLUSH THE SYSTEM. THE DEALERSHIP STATED THAT FLUSHING THE SYSTEM IS PART OF THE PREVENTATIVE MAINTENANCE AND SHOULD BE DONE EVERY 40,000 MILES. UPON LOOKING IN MY OWNERS MANUAL I FOUND NO REQUIREMENT THAT THIS IS A PREVENTATIVE MAINTENANCE ITEM. IF IT WAS THE MANUFACTURER SHOULD HAVE LISTED IT IN THE MANUAL. I RESEARCHED FORUMS AND FOUND THAT I WAS NOT THE ONLY PERSON WITH THIS ISSUE. THIS WAS A SEVERE SAFETY ISSUE AS YOU LOSE POWER AND DROP SPEED QUICKLY WHICH COULD HAVE CAUSED AN ACCIDENT. BELOW IS THE LINK TO THE FORUM ON EDMUNDS.COM. IF CHEVY TOOK SAFETY SERIOUSLY THEY SHOULD HAVE A DIRECT COMPLIANT SECTION ON THEIR WEBSITE TO COMPLAIN TO SO THAT ALL CARS PROBLEMS ARE TRACKED. HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/14979/CHEVROLET/TRAVERSE/CHEVY-TRAVERSE-STABILITRAK-TRACTION-CONTROL-PROBLEMS/P6?. *TR

02/11/2015
Components: ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 02/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED5BJ******
Summary

VEHICLE HAD ERROR MESSAGES, SERVICE TRACTION CONTROL, TRACTION CONTROL IS OFF, SERVICE STABILITRAX, ENGINE POWER IS REDUCED. VEHICLE WAS SLOW TO ACCELERATE AND EXPERIENCED DECREASED SPEED. VEHICLE VIBRATING WHILE IDLING. WAS TOLD BY DEALER NOT TO CONTINUE TO DRIVE THE VEHICLE BECAUSE OTHERS WITH SAME ERROR MESSAGES STALLED OUT WHILE DRIVING THE VEHICLE, COULD NOT GET THE CAR RESTARTED AND HAD TO BE TOWED. THE SUDDEN SLOW ACCELERATION AND DECREASED SPEED ARE SAFETY ISSUES WHICH NEED TO BE ADDRESSED BY GMC BEFORE SOMEONE GETS KILLED OR SERIOUSLY INJURED. DEALERSHIP SAID CODES WERE P2176, P0121 AND P0221 ALL RELATED TO TPS SENSOR. REPLACED THROTTLE BODY, TOTAL COST $607.42. NOT COVERED UNDER POWER TRAIN WARRANTY OR EXTENDED WARRANTY. ACCORDING TO A BLOG, IN APPROXIMATELY 2009 GMC STOPPED COVERING THE THROTTLE BODY UNDER THE POWER TRAIN WARRANTY EVEN THOUGH VEHICLES MANUFACTURED AFTER 2009 CONTINUE TO HAVE THE SAME ISSUES. ADDITIONALLY, BLOGS INDICATE THAT EVEN WHEN THE PROBLEM GETS FIXED BY THE DEALER (AT THE OWNER'S EXPENSE), THE SAME ISSUE TENDS TO ARISE AGAIN. THIS ISSUE NEEDS TO BE ADDRESSED WITH A RECALL BY GMC AS SOON AS POSSIBLE WITH THE OWNER'S DULY COMPENSATED FOR ANY COSTS THEY MAY HAVE INCURRED. *TR

02/11/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFEDOBJ******
Summary

TWICE WITHIN THE LAST MONTH, MY DAUGHTER AND THEN MY SON-IN-LAW WERE DRIVING THEIR 2011 TRAVERSE ON THE FREEWAY, WHEN SUDDENLY ITS SPEED UNCONTROLLABLY DROPPED FROM 70 TO 30 MILES PER HOUR. MY GRANDDAUGHTERS, BOTH LESS THAN 2 YEARS OLD WERE IN THE CAR. MY DAUGHTER PANICKED AND BARELY ESCAPED BEING HIT BY ANOTHER VEHICLE WHEN SHE ATTEMPTED TO EXIT THE FREEWAY. AFTER MY SON-IN-LAW EXPERIENCED THE PROBLEM A SECOND TIME, THE DEALERSHIP AGREED THAT THERE WAS CAUSE FOR CONCERN AND EVENTUALLY DETERMINED THAT AN ELECTRICAL MALFUNCTION IN THE THROTTLE BODY WAS THE CAUSE OF THE PROBLEM. AS A RESULT OF SPEAKING TO OTHERS ABOUT THE INCIDENTS, MY DAUGHTER AND HER HUSBAND BECAME AWARE OF THE FACT THAT OTHERS HAVE EXPERIENCED THE SAME PROBLEM. *TR

02/09/2015
Components: STEERING,ENGINE
Incident Date: 02/01/2015
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A SPARK PLUG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

02/09/2015
Components: STEERING
Incident Date: 02/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED2BJ******
Summary

WHEN DRIVING MY TRAVERSE AT LOW SPEEDS AROUND 5 MPH WHILE TRYING TO PARK, MY STEERING GETS VERY TIGHT AND IT IS EXTREMELY DIFFICULT TO MAKE THE TURN INTO A PARKING SPOT. IN ADDITION THE VEHICLE IS MAKING A WHINING NOISE. WE CHECKED THE POWER STEERING FLUID AND IT IS AT THE CORRECT LEVELS. I TOOK IT TO MY LOCAL REPAIR MAN AND THEY STATED THAT THE POWER STEERING PUMP WAS BAD AND NEEDED TO BE REPLACED. I THEN CONTACTED MY LOCAL CHEVY DEALERSHIP TO SEE IF THIS WAS COVERED UNDER MY MANUFACTURES WARRANTY AND HE STATED THAT IT WAS NO LONGER COVERED AND THE WARRANTY RAN OUT AT 3 YEARS OR 36,000 MILES WHICH EVER COME FIRST. TO MAKE MATTERS WORSE, WHEN I SPOKE WITH THE DEALERSHIP, I WAS NEVER INFORMED ABOUT THE SERVICE BULLETIN RELEASED IN DECEMBER 2014. I WAS INFORMED BY THE DEALER THAT IT WOULD COST BETWEEN $1000-$1500 TO REPLACE THE POWER STEERING PUMP. MY LOCAL REPAIR MAN HAD QUOTED ME AROUND $750. THEREFORE, I PAID HIM TO REPAIR MY VEHICLE BECAUSE I DIDN'T HAVE THAT MUCH MONEY AVAILABLE FOR THE DEALER TO DO THE REPAIR AND WAS VERY CONCERNED WITH DRIVING THE VEHICLE UNDER THESE CONDITIONS. WHEN I RETURNED TO PICK UP MY CAR I FOUND OUT THAT THE RACK & PINION IS LEAKING AND WILL NEED TO BE REPLACED ALSO! THESE ISSUES SEEM TO BE AN ONGOING PROBLEM WITH THIS VEHICLE AND I BELIEVE IT POSES A BIG ISSUE ESPECIALLY IF I AM DRIVING WITH MY CHILDREN IN THE CAR AND MY STEERING GOES OUT. GMC NEEDS TO GET ON THE BALL AND RECALL THIS BEFORE IT KILLS SOMEONE!!! *TR

02/06/2015
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED5BJ******
Summary

I WAS DRIVING AND THE TRACTION INDICATOR LIGHT APPEARED. A WARNING SHOWING LOSS OF ENGINE POWER WAS DISPLAYED AND THE CAR SLOWED TO ABOUT 15 MPH. I HAD TO PULL OVER. I TURNED THE TRAVERSE OFF, AND RESTARTED IT. I WAS ABLE TO DRIVE HOME. THE NEXT DAY, THE SAME THING HAPPENED. AFTER RESTARTING THE CAR, I WAS ABLE TO GET HOME. FROM WHAT I'VE BEEN READING, THIS IS A VERY COMMON OCCURRENCE FOR THIS VEHICLE. IT SHOULD BE RECALLED AND FIXED. *JS

02/06/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 01/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVFED4BJ******
Summary

TL*THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE TRACTION CONTROL OFF AND THE ENGINE POWER REDUCED WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

02/06/2015
Components: STEERING
Incident Date: 02/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED0BJ******
Summary

HAVE NOTICED STEERING BEING STIFF A LOW SPEEDS FOR ABOUT 2 WEEKS, AND ONCE HAD IT GO STIFF WHILE DRIVING AROUND 55 MPH WHICH WAS STARTLING TO SAY THE LEAST. THIS MORNING HEARD A WHINE COMING FROM UNDER THE HOOD. TOOK THE VEHICLE IN TO THE DEALER WHO SAID THAT FLUID HAD LEAKED OUT FROM THE RACK AND CAUSED THE POWER ASSIST PUMP TO RUN DRY AND GO BAD. DEALER SAYS BOTH THE RACK AND THE PUMP NEED TO BE REPLACED AT A COST OF $2,200, AND SAID THAT THE PUMP IS NOT COVERED UNDER GM'S STEERING SERVICE BULLETIN 377272. GM HAS HAD PLENTY OF COMPLAINTS OVER THESE FAULTY PARTS AND FLUID, AND MUST TAKE RESPONSIBILITY FOR PUTTING PEOPLE'S LIVES AT RISK WITH A DEFECTIVE PRODUCT. *JS

02/03/2015
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED4BJ******
Summary

ON 2/3/15 DRIVING 60MPH ON THE 1-87 MY STEERING WHEEL BEGAN TO VIBRATE ON AND OFF. THEN DROVE ABOUT 5 MILES FURTHER THEN MY STABILITRACK AND TRACTION CONTROL FAILED WITH ITS INDICATION ON THE DASH BOARD THEN THE VEHICLE SKID SYMBOL LIT UP AND THE DASHBOARD STATED ENGINE LOSS OF POWER AND THE VEHICLE SLOWING BEGAN TO DECELERATE TO ABOUT 40MPH AND I HAD TO PULL OVER ON THE SHOULDER AND HAD MY VEHICLE TOWED TO CHEVY DEALER. I WAS TOLD IT WAS MY THROTTLE BODY. WHICH I SEE SEEMS A BIG PROBLEM FOR A LOT OF 2011 TRAVERSE OWNERS. THE REPAIR WILL COST ME NEARLY $700 AFTER I REPLACED A BURNED OUT WIREHARNESS FOR $658 JUST 2 WEEKS AGO!!!! *TR

02/03/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFED7BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE THE VEHICLE WAS PARKED, THE IGNITION SWITCH WAS TURNED TO THE OFF POSITION AND THE ENGINE CONTINUED TO RUN. IN ADDITION, THE ENGINE WAS MAKING AN ABNORMAL NOISE AND DISCOVERED THAT THE BATTERY FRACTURED. THE CONTACT ALSO STATED THAT THE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT REPLACED THE BATTERY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LEAK BEHIND THE GLOVE DEPARTMENT THAT LEAKED ONTO THE FUSE, WHICH CAUSED A WIRE SHORTAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

02/02/2015
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 02/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLED4BJ******
Summary

STABILITRAK AND TRACTION CONTROL ISSUES. CAR REDUCES ACCELERATION DURING LOW AND HIGHER SPEEDS OF DRIVING. VERY DANGEROUS TO MY FAMILY AND OTHER DRIVERS ON THE ROAD TO HAVE A REDUCTION IN ACCELERATION WHILE TRAVELING DURING RUSH HOUR TRAFFIC ON A BUSY HIGHWAY. I HAVE NOTICED THIS HAS BECOME AN ISSUE WITH MANY OWNERS OF GM VEHICLES. *TR

01/31/2015
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 01/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREEDXBJ******
Summary

WHEN I PULLED OUT OF A DRIVEWAY AND BEGAN TO DRIVE DOWN THE STREET, MY TRAVERSE MESSAGE BOARD READ, TRACTION CONTROL OFF, ENGINE POWER REDUCED, SERVICE STABLITRAC. I WAS UNABLE TO ACCELERATE PAST 40 MPH. MY CAR WAS UNSTEADY AND SHAKY. I CALLED GM AND THEY STATED THAT I HAVE RECALLS ISSUED ON THE CAR BUT NONE OF THEM HAVE ANYTHING TO DO WITH MY CURRENT ISSUE. IT SEEMS THIS IS A COMMON PROBLEM THAT GM IS NOT ADDRESSING CONCERNING A FAULTY THROTTLE BODY. I AM VERY FRIGHTEN TO DRIVE ESPECIALLY OF HIGHWAY AND WITH MY CHILDREN IN THE CAR. I BOUGHT THIS VEHICLE BECAUSE I BELIEVED IT WOULD BE SAFE FOR MY FAMILY. *TR

01/30/2015
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 01/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED8BJ******
Summary

WHEN DRIVING NORMALLY DOWN THE ROAD WARNING TEXT FLASHES AND DISPLAYED STABILITRACK DISABLED, TRACTION CONTROL OFF, AND REDUCING ENGINE POWER. THE VEHICLE SUDDENLY DECELERATED AND ALMOST CAUSED A CRASH DUE TO THE SUDDEN DECELERATION. *TR

01/27/2015
Components: STEERING
Incident Date: 01/02/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND THERE WAS A LOUD ABNORMAL NOISE. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE STEERING GEARBOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE.

01/25/2015
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 01/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED5BJ******
Summary

DAUGHTER WAS DRIVING, WITH KIDS IN CAR. 6:45 PM 1/25/2015. TRACTION CONTROL WARNING LIGHT CAME ON AND ACCELERATION DROPPED INSTANTLY. SHE PULLED OVER AND TURNED OFF VEHICLE. RESTARTED AND STILL COULD NOT GET PAST 45 MPH. PULLED OVER AGAIN AND TURNED OFF FOR FIVE MINUTES. WHEN PULLED BACK ONTO HIGHWAY WAS ABLE TO PROCEED NORMALLY, EDMUNDS FORUM AND CHEVYTRAVERSE FORUMS STATED THIS HAS HAPPENED REPEATEDLY.

01/23/2015
Components: ENGINE
Incident Date: 11/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED3BJ******
Summary

TL*THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRACTION CONTROL AND THE ENGINE REDUCING MESSAGE ILLUMINATED AS THE VEHICLE DECELERATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.

01/15/2015
Components: POWER TRAIN
Incident Date: 12/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVEED2BJ******
Summary

I WAS DRIVING DOWN THE EXPRESSWAY GOING 70 MILES AN HOUR AND MY CAR ALL OF A SUDDEN WENT INTO SAFE MODE AND DROPPED TO 10 MILES AN HOUR IN A MATTER OF SECONDS. I CAME VERY CLOSE TO BEING REAR ENDED BY THE CAR BEHIND ME AND I HAD TO SWERVE OFF THE ROAD INTO LOOSE GRAVEL AND ALMOST LOST CONTROL OF MY CAR. I TOOK THE CAR TO HANK GRAFF CHEVROLET WHERE I PURCHASED IT AND THEY SAID THE THROTTLE BODY HAD WENT OUT ALONG WITH THE RACK AND PINION. I WAS TOLD THAT IT WAS NOT COVERED UNDER WARRANTY AND I WOULD HAVE TO PAY $2500.00. I CALLED THE DETROIT ZONE OFFICE AND [XXX] TOLD ME THAT EVERYTHING WOULD BE COVERED UNDER WARRANTY EXCEPT FOR THE ALIGNMENT. I THEN RECEIVED A CALL FROM THE SERVICE WRITER A FEW DAYS LATER AND WAS TOLD THAT GM WOULD NOT COVER IT. I TALKED TO THE ZONE OFFICE AGAIN AND ASKED WHY WOULDN'T THIS BE COVERED, IT IS A SAFETY ITEM AND OTHER TRAVERSES HAVE HAD RECALLS FOR THE THROTTLE BODY. I WAS TOLD SORRY MINE WAS NOT ONE OF THEM AND I WOULD HAVE TO PAY. I FEEL THAT YOU NEED TO KNOW ABOUT THIS AS IT CAN CAUSE SOME MAJOR ACCIDENTS OR EVEN DEATHS IF THIS HAPPENS TO SOMEONE ELSE. I WAS VERY LUCKY THAT THIS DID NOT RESULT IN A SERIOUS ACCIDENT. MY CAR HAS ONLY 69000 MILES ON IT, WHY WOULD THESE PARTS FAIL AT SUCH A LOW MILEAGE. THE CAR HAS NEVER BEEN IN ANY ACCIDENTS AND THERE HAS NEVER BEEN ANY PREVIOUS REPAIRS DONE ON THIS VEHICLE. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

01/15/2015
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 01/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED1BJ******
Summary

WHILE TRAVELING ON THE HWY AT 65 MPH I GOT A MESSAGE ON THE DASH THAT READ "SERVICE TRACTION CONTROL" THEN "SERVICE STABILITRACK" THEN "ENGINE POWER REDUCED" ALL SIMULTANEOUSLY. THEN I LOST POWER AND WENT DRASTICALLY FROM 65 MPH DOWN TO ABOUT 40 MPH. I ALMOST GOT RAN OVER BY A SEMI TRUCK!! I PULLED VEHICLE TO THE SIDE AND SLOWLY MADE MY WAY TO THE NEAREST EXIT. ONCE I GOT OFF THE HWY I TRIED TO MAKE MY WAY BACK HOME, BUT THE POWER WAS REDUCED TO A CRAWL, SO I PULLED INTO A PARKING LOT AND ENDED UP HAVING TO GET IT TOWED TO THE SHOP. THEY DIAGNOSED THE CAR AND FOUND NO MECHANICAL ISSUES, ONLY WHAT SEEMED TO BE A "GLITCH" IN THE COMPUTER SYSTEM. SUGGESTED THAT I MAY NEED TO REPLACE THE THROTTLE BODY. I PICKED UP MY CAR AND IT DROVE FINE FOR 5 DAYS THEN IT DID THE SAME THING AGAIN, LUCKILY I WAS IN MY NEIGHBORHOOD. DROVE IT HOME AND PARKED IT. THE NEXT MORNING IT DROVE JUST FINE, NO ISSUES, AND TODAY IT HAPPENED AGAIN. I HAVE SPENT THE LAST FEW HOURS READING HUNDREDS OF OTHER COMPLAINTS DESCRIBING THE EXACT SAME SCENARIO, AND FOUND THAT THEY ARE TAKING THEIR VEHICLE INTO THE DEALER AND GETTING PARTS REPLACED ONLY TO HAVE IT HAPPEN AGAIN AND THEN MORE PARTS REPLACED AND IT CONTINUES IN THIS CYCLE... THIS FROM ONLY ONE FORUM AND THERE ARE A NUMBER OF OTHERS A LIKE! *TR

01/15/2015
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 01/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED9BJ******
Summary

ON SIX SEPARATE OCCASIONS IN 7 DAYS, MY VEHICLE HAS DISPLAYED THE FOLLOWING MESSAGES, TRACTION CONTROL OFF, CHECK STABILITRAK, AND REDUCED ENGINE POWER THEN SUDDENLY REDUCES SPEED SIGNIFICANTLY UNWILLING TO ACCELERATE. I HAVE TO PULL OVER, TURN OFF THE CAR AND WAIT SEVERAL MINUTES BEFORE I CAN TURN THE CAR BACK ON FOR IT TO DRIVE CORRECTLY. THIS IS EXTREMELY DANGEROUS AND I KNOW IT IS A RECURRING ISSUE FOR MANY GM 2010-2012 VEHICLES AND NO RECALL OR SOLUTION HAS BEEN MADE YET. *TR

01/15/2015
Components: ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM,ENGINE
Incident Date: 01/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED1BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE ELECTRONIC STABILITY CONTROL, TRACTION CONTROL AND THE ENGINE POWER REDUCED WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL. THE VEHICLE INDEPENDENTLY REDUCED POWER. THE CONTACT MERGED TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS TURN OFF AND RESTARTED HOWEVER, THE WARNING INDICATOR REMAINED ILLUMINATED. THE DEALER WAS MADE CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 82,000.

01/15/2015
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 01/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED8BJ******
Summary

WHILE DRIVING, THE VEHICLE SUDDENLY SHOWED ALERTS READING TRACTION CONTROL OFF, SERVICE TRACTION CONTROL, SERVICE STABILITRAK, AND ENGINE POWER REDUCED. AT THIS TIME THE VEHICLE IMMEDIATELY SLOWED DOWN TO 20MPH. THANKFULLY MY TODDLERS WERE NOT IN THE CAR AND I DID NOT HAVE TRAFFIC BEHIND ME SO THAT I COULD SAFELY PULL OVER TO THE SHOULDER. I TURNED OFF THE VEHICLE FOR A FEW MINUTES AND RESTARTED AGAIN, AT WHICH TIME THE SAME ERRORS RETURNED WITH THE EXCEPTION OF ENGINE POWER REDUCED, SO THAT I COULD AT LEAST MAKE IT HOME. I IMMEDIATELY CALLED MY CHEVY DEALER WHO COMPLETES ALL SERVICE ON MY VEHICLE, AND I WAS TOLD THAT THIS IS A COMMON PROBLEM, ESPECIALLY IN THE COLD TEMPERATURES AS OIL TENDS TO ACCUMULATE IN THE THROTTLE BODY AND FREEZE UP, MAKING THE SENSOR GO HAYWIRE, LEAVING THE THROTTLE UNABLE TO COMPENSATE FOR THE CHANGES, AND THE WARNINGS TO OCCUR. I WAS TOLD IT WOULD NOT BE COVERED UNDER THE POWERTRAIN WARRANTY AND THAT THERE WAS NO RECALL. I WAS ALSO TOLD THAT IT WASN'T A BIG DEAL AND IT SHOULD BE FINE WHEN IT WARMS UP. I GUESS WE DIFFER IN OUR OPINION OF WHETHER A CAR SHUTTING DOWN IN THE MIDDLE OF THE HIGHWAY OR WITH MY CHILDREN IN THE CAR IS A BIG DEAL. I GUESS WE ALSO DIFFER IN OUR OPINIONS ABOUT WHETHER A $40K VEHICLE SHOULD FUNCTION IN FREEZING TEMPERATURES THAT OCCUR FOR FOUR MONTHS OF THE YEAR IN THE NORTHEAST. CHEVROLET HAS ISSUED RECALLS FOR THIS VERY ISSUE WITH MANY OTHER VEHICLES AND SOME YEARS OF TRAVERSES BUT NOT ALL. CHEVROLET, YOU NEED TO STAND BEHIND YOUR VEHICLES...TAKE RESPONSIBILITY FOR THE $100 PART THAT CAN VERY EASILY BE FIXED IN 15 MINUTES TIME INSTEAD OF FORCING CUSTOMERS TO DRIVE AN UNSAFE VEHICLE OR SHELL OUT UPWARDS OF $600 TO MAKE THE REPAIR. I LOVE THIS CAR, PROBABLY MY FAVORITE VEHICLE I HAVE EVER OWNED, BUT THIS IS A MAJOR PROBLEM. *TR

01/13/2015
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 01/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVEED2BJ******
Summary

I WAS DRIVING ON THE HIGHWAY IN THE FAST LANE AND ALL OF A SUDDEN AN ERROR MESSAGE STARTED FLASHING. IT STATED THAT I NEEDED TO HAVE MY STABILITY TRACK SERVICED. ABOUT 2 SECONDS LATER IT SAY THAT POWER WOULD BE REDUCED TO MY ENGINE AND THEN MY VEHICLE SLOWED DOWN IMMEDIATELY FROM ABOUT 65 MPH TO ABOUT 15 MPH. I HAD TO CROSS 3 LANES OF TRAFFIC TO GET TO THE SHOULDER. I WAS HORRIFIED AND PRAYED AND THANKED GOD THAT WE WERE NOT KILLED. I HAD MY DAUGHTER IN THE VEHICLE WITH ME. WE HAD TO WAIT ON THE HIGHWAY FOR A TOW TRUCK TO TOW US THROUGH THE FORT MCHENRY TUNNEL TO SAFETY. THIS APPARENTLY IS A PROBLEM WITH THIS VEHICLE. WHY HAVEN'T A RECALL BEEN ISSUED. SOMEONE IS GOING TO DIE IF THIS PROBLEM ISN'T FIXED. *TR

01/13/2015
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 12/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED5BJ******
Summary

AS I WAS DRIVING, I RECEIVED THREE MESSAGES ON MY VEHICLE: SERVICE TRACTION CONTROL, SERVICE STABILITRAK AND ENGINE RUNNING AT REDUCED POWER. TOOK THE CAR TO MY LOCAL MECHANIC AND THEY FLUSHED OUT SOMETHING (I DON'T REMEMBER WHAT EXACTLY). IT RAN FINE FOR A FEW WEEKS THEN AS I WAS ON THE FREEWAY THE SAME MESSAGES APPEARED AND AS I WAS TRYING TO ACCELERATE UP A SLIGHT INCLINE, THE CAR'S SPEED WAS DECREASING EVEN THOUGH I WAS PUSHING ON THE GAS. LUCKILY I WAS IN THE RIGHT LANE AND THERE WAS LIGHT TRAFFIC OR THERE COULD HAVE BEEN A MAJOR ACCIDENT AS I COULD NOT INCREASE SPEED. TOOK THE CAR TO THE DEALERSHIP WHO SAYS I NEED THE THROTTLE BODY REPLACED AND IT WILL COST $600. AFTER LOOKING AT THIS SITE, I SEE THERE ARE MANY, MANY COMPLAINTS FOR THE SAME ISSUE. THIS SHOULD DEFINITELY BE A SAFETY RECALL! *TR

01/10/2015
Components: UNKNOWN OR OTHER
Incident Date: 01/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFED0BJ******
Summary

I WAS DRIVING DOWN I 74 AT 70 MPH WHEN MY DASH ISSUED 3 WARNINGS (SERVICE TRACTION CONTROL, SERVICE STABILITRACK, & ENGINE POWER REDUCED). MY VEHICLE DROPPED DOWN TO 15 MPH AND WAS UNABLE TO PICK UP SPEED. I HAD TO SWERVE ONTO THE SHOULDER TO AVOID BEING HIT BY ONCOMING TRAFFIC. BY THE TIME I GOT TO A SAFE PLACE THE WHOLE THING WAS SHAKING AND SPUTTERING. THEY NEED TO DO A RECALL BEFORE SOMEONE GETS KILLED ! *TR

01/09/2015
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 01/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED5BJ******
Summary

I WAS DRIVING ALONG AT 65 MPH WHEN THE "STABILTRAK OFF" LIGHT CAME ON FOLLOWED BY THE "TRACTION CONTROL" LIGHT AND THE "ENGINE POWER REDUCED" LIGHT. MY TRAVERSE SLOWED DOWN TO 15 MPH ON A BUSY INTERSTATE. I WAS VERY LUCKY TO BE ABLE TO GET OVER TO THE SIDE OF THE ROAD. AFTER READING THE OWNERS MANUAL I SHUT THE CAR OFF FOR ABOUT A MINUTE, RE-STARTED IT AND EVERYTHING SEEMED FINE. THE NEXT DAY IT STARTED DOING IT AGAIN AND NOW SHUTTING IT DOWN AND RESTARTING IT MAY OR MAY NOT FIX IT. TAKING IT TO THE SHOP TODAY BUT SEE ALOT OF PEOPLE HAVING THE SAME PROBLEM AND IT SEEMS TO RE-OCCUR FREQUENTLY. DEFINITELY SEEMS LIKE A RECALL ITEM AS IT CAN CREATE A VERY DANGEROUS SITUATION WHEN THE POWER IS AUTOMATICALLY REDUCED. ESPECIALLY ON A BUSY HIGHWAY. *TR

01/09/2015
Components: ENGINE
Incident Date: 01/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED3BJ******
Summary

I WAS DRIVING AT ABOUT 50 MPH WHEN THE "STABILITRACK SYSTEM" "REDUCED ENGINE POWER" "SERVICE STABILTRACK" ERRORS WENT OFF WHICH REDUCED MY SPEED SUDDENLY TO 20 MPH AND I HAD TO PULL OFF TO THE SIDE. THIS COULD HAVE CAUSED A MAJOR ACCIDENT HAD I BEEN ON A HIGHWAY, THANKFULLY I WAS NOT. AFTER DOING SOME RESEARCH THIS IS A COMMON PROBLEM WITH CHEVY TRAVERSE'S AND GM SHOULD ISSUE A RECALL FOR THIS PART. I HAD TO PAY OUT OF POCKET TO REPLACE THE THROTTLE SENSOR AND BODY AND GM WILL NOT REIMBURSE ME. IT'S ALSO NOT COVERED BY THEIR POWERTRAIN WARRANTY. *TR

01/08/2015
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 01/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED1BJ******
Summary

I WAS DRIVING ALONG AT 60 MPH WHEN MY TRACTION CONTROL LIGHT TURNED OFF, FOLLOWED BY "SERVICE STABILITRACK", FOLLOWED BY "REDUCED ENGINE POWER" AND MY VEHICLE WENT FROM 60 MPH IMMEDIATELY DOWN TO 15 MPH. IF I WERE IN HEAVY TRAFFIC OR HAD ANY VEHICLES FOLLOWING ME, THIS WOULD HAVE CAUSED A MAJOR ACCIDENT AND POTENTIALLY SERIOUS INJURIES, TO ME, MY (XXX) YEAR OLD SON AND WHOEVER WAS BEHIND ME!!! *TRPARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

01/08/2015
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 01/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVEED7BJ******
Summary

DRIVING ON THE ROAD AND ALL OF A SUDDEN THE DASHBOARD LIGHTS UP. THE CAR TELLS ME THAT THE "STABILITRACK NEEDS TO BE SERVICED" AND "REDUCING SPEED". THE CAR JUST SLOWS DOWN AND I CAN'T GO ABOVE 15 MPH IN THE MIDDLE OF THE ROAD WITH CARS ALL AROUND ME DRIVING AT THE SAME SPEED. THANK GOD I WAS ABLE TO PULL OVER TO THE RIGHT AND GET OFF THE ROAD. I SHUT CAR OFF AND WAITED A FEW MINUTES. I TURNED CAR ON AND THE SYSTEM RESET ITSELF AND CAR WAS FINE. NOW ITS DOING IT AGAIN AS MY WIFE DROVE IT TODAY. RESEARCHING ONLINE, I SEE MANY PEOPLE ARE HAVING THIS SAME PROBLEM. GM NEEDS TO RECALL THESE VEHICLES AND FIX THIS PROBLEM. SOMEONE IS GOING TO GET KILLED IN AN ACCIDENT! *TR

01/08/2015
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED6BJ******
Summary

IT HAS TO DO WITH POWER TO THE ENGINE BEING REDUCED. IT HAS HAPPENED TO ME THREE TIMES. EACH TIME, I RECEIVED THREE ERROR MESSAGES ("TRACTION CONTROL OFF", "SERVICE TRACTION CONTROL", "SERVICE STABILITRAK"), EACH TIME POWER REDUCED TO MY ENGINE, AND EACH TIME I PAID SUBSTANTIAL SUMS TO THE DEALER TO HAVE IT FIXED, BUT EACH TIME IT HAPPENED AGAIN. THE FIRST TIME I PAID DEALER #1 ABOUT $150 (IF I RECALL CORRECTLY) TO HAVE THEM CLEAN CARBON FROM A SENSOR ON THE THROTTLE BODY (WHICH, COINCIDENTALLY, I'VE HAD SEVERAL PROBLEMS CAUSED BY "CARBON", ACCORDING TO THE DEALER #1). THE SECOND TIME, SAME THING, BUT PAID ONLY ABOUT $45 (TO DEALER #2 BECAUSE I WAS OUT OF TOWN). THE THIRD TIME, I PAID $600 FOR A COMPLETELY NEW THROTTLE BODY, INCLUDING ALL OF SUCH SENSORS, FROM DEALER #1. I AM NOT CONFIDENT THAT IT IS ANY SAFER NOW THAN IT WAS BEFORE, SINCE THE TRACK RECORD IS SO POOR (NEITHER OF THE PRIOR FIXES SOLVED THE PROBLEM). TWO OF THE THREE TIMES (TIME #1 IN JANUARY 2014, AND JUST NOW FOR #3 IN JANUARY 2015), I WAS ON THE HIGHWAY AT A HIGH RATE OF SPEED, AND FORTUNATELY THE CARS BEHIND ME WERE ABLE TO SWERVE AND AVOID REAR-ENDING ME AT THE LAST MINUTE. *TR

01/07/2015
Components: ENGINE
Incident Date: 01/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED6BJ******
Summary

TL-THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE REDUCED ENGINE POWER WARNING LIGHT ILLUMINATED CAUSING THE VEHICLE TO REDUCE TO 15 MPH AND STALL. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000. DJR

01/07/2015
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 10/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED6BJ******
Summary

THE FIRST TIME THIS HAPPENED, I WAS DRIVING A HILLY BACK ROAD FROM SCHOOL THE SERVICE STABILITRAC AND TRACTION CONTROL WARNING LIGHTS CAME ON THEN THE ENGINE POWER IS BEING REDUCED WARNING LIGHT CAME ON AND THE CAR IMMEDIATELY SLOWED TO A CRAWL WITH VERY LITTLE STEERING CONTROL. I WAS ABLE TO DRIVE IT ON THE SHOULDER TO MY MECHANIC AT NO MORE THAN 20 MPH AND HE SAID THAT 4 OF THE 6 COILS NEEDED TO BE REPLACED. A $700 REPAIR. SECOND TIME IT HAPPENED (12/3/14) I WAS DRIVING ON I-95 DOING 65 AND ALL THE SAME LIGHTS CAME ON AGAIN BUT THIS TIME THE CAR INSTANTLY REDUCED THE SPEED AND I WAS CRAWLING AT 10MPH. I HAD SEVERAL NEAR MISSES WITH OTHER CARS AS WE WERE ALL TRAVELING AT THE POSTED SPEED IN RUSH HOUR TRAFFIC. I STRUGGLED TO GET THE CAR TO THE SHOULDER. I STOPPED THE CAR AND RESTARTED AND EVERYTHING RESET AND I WAS ABLE TO DRIVE FOR ABOUT A MILE OR TWO AND IT RECURRED. I HAPPENED 8 TIMES BEFORE I WAS ABLE TO GET IT TO THE CHEVY DEALER. THE DEALER TOOK 3 DAYS TO TRY AND DIAGNOSE IT AND SAID IT WAS PROBABLY THE THROTTLE CONTROL. THEY REPLACED IT $493! AND TOLD ME THEY DID NOT KNOW IF IT WOULD FIX THE PROBLEM - IT MAY LAST 1,000 MILES OR 20,000 MILES. IF IT HAPPENS AGAIN I WILL HAVE TO BRING IT BACK AND THEY WOULD HAVE TO TAKE APART THE ENGINE WHICH WOULD COST ME $5000!!! THIS CAR IS UNSAFE! I/MY FAMILY COULD BE INJURED OR KILLED IF IT HAPPENS AGAIN! RECALL IT! CODES SHOWN IN DIAGNOSTIC WERE P0300, P0305, P0221, P0121. *TR

01/07/2015
Components: POWER TRAIN
Incident Date: 01/26/2011
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED8BJ******
Summary

TL-THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE SPEED DECREASED INDEPENDENTLY TO APPROXIMATELY 40 MPH AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE THROTTLE BODY SENSOR NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC, WHO PERFORMED A TUNE UP AND INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. DJR

01/07/2015
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 12/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED8BJ******
Summary

I WAS DRIVING DOWN THE INTERSTATE AT 65 MPH AND ALL OF A SUDDEN THE CARS DINGS AND STARTS FLASHING SERVICE STABILITRAK, ENGINE POWER IS REDUCED, TRACTION CONTROL OFF, AND SERVICE TRACTION CONTROL. IT WAS DANGEROUS BECAUSE THE CAR DROPPED FROM 65 MPH TO 20 MPH WITH NO WARNING! IT WAS INSTANT!!! I PUSHED THE ON-STAR BUTTON (AFTER PULLING OFF THE ROAD AN COLLECTING MYSELF BECAUSE I WAS ALMOST REAR-ENDED) AND ASKED THEM TO RUN DIAGNOSTICS. THEY TOLD ME THE CAR WAS SAFE TO DRIVE. I NEEDED TO TURN IT OFF FOR A COUPLE OF MINUTES AND IT WOULD RESET IT'S SELF. SO I DID AND IT DID! THEY TOLD ME TO TAKE IT TO THE DEALERSHIP WITHIN 4 DAYS. I DID THAT! THE DEALERSHIP SAID THEY COULDN'T DO ANYTHING BECAUSE THE LIGHTS WERE GONE! THEY STATED IT WAS PROBABLY A GLITCH. SO I WENT ON MY WAY AFTER A FEW CHOICE WORDS (THIS WAS DANGEROUS!!!!!) IT HAS HAPPENED 8 MORE TIMES SINCE THEN! NOW TODAY IT HAPPENED AGAIN AND THE CHECK ENGINE LIGHT STAYED ON! I WILL TAKE THE CAR IN FIRST THING TOMORROW MORNING. I JUST CANNOT BELIEVE THERE HAS BEEN SO MANY ISSUES AND NOTHING IS BEING DONE ABOUT IT! *TR

01/05/2015
Components: STEERING
Incident Date: 12/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED5BJ******
Summary

WHEN IN REVERSE THE STEERING WHEEL BECAME EXTREMELY TIGHT. IT WAS MAKING A SCREECHING NOISE AS THE WHEEL TURNED. IT BECAME DIFFICULT TO REVERSE OUT OF DRIVEWAY. ON ANOTHER INCIDENT, I WAS REVERSING OUT OF A PARKING SPACE AND EXPERIENCED SAME PROBLEM. CALLING DEALERSHIP TOMORROW, SCARED TO DRIVE WITH MY FAMILY. *TR

01/04/2015
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 01/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED7BJ******
Summary

DRIVING AT 65 MILES PER HOUR , THE TRUCK FEELS LIKE IT IS LOSING POWER , THE MORE GAS I GIVE IT DOES NOT MATTER. THE CONSOLE SAY THE STABILITY CONTROL IS OFF. I PULLED OFF TO THE SIDE OF THE ROAD TURNED THE CAR OFF AND RESTARTED IT. IT WENT FOR ABOUT 3 MILES AND CAME BACK ON AGAIN . IN RESEARCHING THIS SEEMS TO BE A DEFECT AS THIS DOES NOT APPEAR TO BE UNCOMMON. THIS IS EXTREMELY DANGEROUS. I AM GLAD I WAS DRIVING AND NOT MY (XXX) YEAR OLD DAUGHTER. THE DEALER WANTS $600 TO FIX A THROTTLE CABLE. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

01/02/2015
Components: ENGINE
Incident Date: 01/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED9BJ******
Summary

WHILE TRAVELING ON LOCAL ROAD IN MY TOWN, I WAS TRAVELING ABOUT 30MPH WHEN ALL OF A SUDDEN THE SERVICE TRACTION CONTROL LIGHT CAME ON AND I LOST POWER WITH SPEED BEING REDUCED. THANKFULLY, NO ONE WAS BEHIND ME SO I WAS ABLE TO CONTROL WHERE I WOULD STOP THE VEHICLE. I RETURNED TO MY HOUSE AND WENT ON LINE TO SEE WHAT THIS PROBLEM WAS AND SAW NUMEROUS COMPLAINTS FROM OTHER TRAVERSE OWNERS WITH REGARDS TO THE SAME INCIDENT OCCURRING. FROM WHAT I HAVE BEEN READING, CHEVROLET IS AWARE OF THIS PROBLEM BUT DOESN'T SEEM TO CORRECT THE PROBLEM. THERE HAVE BEEN NUMEROUS REPORTS OF THIS HAPPENING ON MAJOR HIGHWAYS WHERE THE SPEED WAS MUCH GREATER THAN MINE AND THANKFULLY NO ONE WAS KILLED. CAR WILL BE GOING IN NEXT TUESDAY TO DEALER FOR HOPEFULLY CORRECTION OF THIS PROBLEM. *TR

12/31/2014
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 11/20/2014
Crash: No
Fire: No
Summary

I WAS DRIVING HOME FROM WORK ONE EVENING. I JUST CAME OFF OF THE HIGHWAY, THEN THERE WAS CHIMES COMING FROM THE 2011 CHEVY TRAVERSE. THEN ON THE DASH READ TRACTION CONTROL OFF STABILITY CONTROL OFF SERVICE TRACTION CONTROL SERVICE STABILITY CONTROL ENGINE POWER REDUCED. I WENT FORM 40 MPH TO 20MPH IN LESS THAN A SECOND. CONTACTED THE DEALERSHIP WAS TOLD TO STOP DRIVING IMMEDIATELY AND HAVE IT TOWED TO THEM. I GET A CALL THE NEXT MORNING REGARDING THE TRAVERSE AND AN ESTIMATE OF $230.00 FOR A DIAGNOSTIC AND CLEANING THE THROTTLE. NOT EVEN A MONTH LATER IT HAPPENED AGAIN RIGHT BEFORE I WAS ABOUT TO ENTER A HIGHWAY, I CALLED THE DEALERSHIP AGAIN AND THEY TOLD ME TO HAVE IT TOWED AND THEY WILL PERFORM ANOTHER DIAGNOSTIC AND GIVE ME ANOTHER ESTIMATE FOR THE EXACT SAME PROBLEM. THEY CALLED BACK LATER THAT DAY WITH ANOTHER ESTIMATE OF OVER $500.00. I TOLD THEM I WAS NOT PAYING ANOTHER CENT TO REPAIR THE EXACT SAME PROBLEM THAT I BROUGHT THE TRUCK IN FOR THE FIRST TIME. HE GAVE ME SOME STORY ABOUT IT COULD BE 1001 PROBLEMS THAT CAUSES THIS PROBLEM AND I TOLD HIM THAT IS THE PURPOSE OF A DIAGNOSTIC TO FIND OUT WHAT THE PROBLEM IS THE FIRST TIME. LONG STORY SHORT I DID NOT PAY THE $500.00 TO FIX MY TRAVERSE A SECOND TIME FOR A REPEAT PROBLEM. THE WORKER MADE IT SEEM LIKE HE DID ME A FAVOR FOR NOT CHARGING ME. THANK GOD I WAS NOT ONB A HIGHWAY WHEN THIS HAPPENED OR THAT I DID NOT HAVE MY CHILDREN WITH ME. CHEVY NEEDS TO FIX THIS PROBLEM ASAP BEFORE A VERY BAD ACCIDENT HAPPENS AND THEY WILL BE SUED. *JS

12/30/2014
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 12/30/2014
Crash: No
Fire: No
Summary

USE REMOTE STARTER. AFTER A FEW MINUTES OF WARMING UP UNLOCKED AND ENTERED VEHICLE. ONCE KEY TURNED TO ON DOORS STARTED TO LOCK AND UNLOCK. PUT CAR IN REVERSE BARELY MOVED. TRIED DRIVE AND WOULD NOT MOVE? CHECK ENGINE LIGHT, STABILITY TRACK LIGHTS ARE ON. NOT GOOD WHEN YOU NEED TO GET TO WORK. *JS

12/29/2014
Components: VISIBILITY,FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED9BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING AT 40 MPH, THE FUEL GAUGE DID NOT FUNCTION PROPERLY AND DISPLAYED AN INCORRECT READING, WHICH INDICATED THAT THE FUEL LEVEL WAS HALF. IN ADDITION, THE CONTACT STATED THAT THE REAR WINDOW WIPER FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

12/23/2014
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED3BJ******
Summary

2011 CHEVY TRAVERSE IS HAVING FUEL GAUGE ISSUES. GM HAS A RECALL OUT ON 2014 MODELS, HOWEVER MY 2011 IS EXPERIENCING THE EXACT SAME PROBLEM BUT NO RECALL FOR THAT YEAR. PER GM THIS CAN RESULT IN THE VEHICLE UNEXPECTEDLY RUNNING OUT OF FUEL AND STALLING, INCREASING THE RISK OF A CRASH. *TR

12/14/2014
Components: STEERING
Incident Date: 12/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFED9BJ******
Summary

STEERING WHEEL JERKED HARD TO THE RIGHT AT 60 MPH NEARLY COLLIDED WITH A BRIDGE IN HEAVY ONCOMING TRAFFIC ON TWO LANE ROAD. STEERING WHEEL JERKED SO HARD IT WAS ALL I COULD DO TO MAINTAIN DIRECTIONAL CONTROL OF MY CAR. I AM A LARGE MAN AND I ESTIMATE THE PULL ON THE STEERING WHEEL AT APPROXIMATELY 30 POUNDS AND IT TOOK BOTH OF MY HANDS TO CORRECT THE STEERING. EVENT LASTED LESS THAN ONE SECOND, I DID NOT NOTICE ANY WARNING LIGHTS ON THE DASH INDICATING THE ACTIVATION OF STABILITY CONTROL OR TRACTION CONTROL. AFTER THIS EVENT MY WIFE TOLD ME THAT SHE HAD DROPPED OFF THE RIGHT SIDE OF THE ROAD SEVERAL TIMES IN THE PREVIOUS DAYS AND JUST THOUGHT SHE WAS NOT USED TO THE WAY THIS NEW TO US VEHICLE DROVE, WE PURCHASED THIS CAR ON NOVEMBER 26, 2014. I HAVE NO DOUBT THAT A INEXPERIENCED WOULD HAVE HAD A SERIOUS IF NOT FATAL ACCIDENT IN THIS SITUATION. ROAD CONDITIONS: NIGHT, DRY ASPHALT ROAD SURFACE. *TR

12/12/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 12/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGEDXBJ******
Summary

I WAS DRIVING FROM HAGERSTOWN MD. WHEN MY TRAVERSE WENT FROM ME DRIVING 70MPH. TO 35 MILES PH. IT PUT MY TRAVERSE IN LIMP MODE IT SHUT DOWN RIGHTWHEN IAM GETTING READY TO PASS I BARELY GOT OFF OF 81 SOUTH I DIDN'T HAVE ENOUGH POWER TO EVEN PULL TO THE SIDE OF THE HIGHWAY THE THROTTLE BODY SENSOR SHUT DOWN TURNED OFF THE TRACTION CONTROL SLOWED THE ENGINE DOWN TO ALMOST A COMPLETE STOP. *TR

12/10/2014
Components: ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 12/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFED2BJ******
Summary

WHILE DRIVING 2011 TRAVERSE THE SERVICE TRACTION CONTROL WARNING LIGHT CAME ON. THE SERVICE THE STABILITRAK LIGHT CAME ON. WHILE CONTINUING TO DRIVE THE CAR COMPLETELY LOST ENGINE POWER. I WAS NOT ABLE TO ACCELERATE. HAD TO PULL OVER TO THE SIDE OF THE ROAD AND WAIT 2-3 MINUTES. RESTARTED THE CAR. DROVE A FEW MORE MILES DOWN THE ROAD AND HAPPENED AGAIN. NO POWER AT ALL IN THE ENGINE. COULD NOT ACCELERATE. PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED. WAS ABLE TO GET TO THE DEALER. WAS TOLD IT WAS A THROTTLE BODY CONTROL SYSTEM THAT HAD TO BE REPLACED. WHILE RESEARCHING ONLINE APPEARS TO BE A KNOWN PROBLEM AT GM DATING BACK TO THEIR 2004 MODELS. NO RECALLS HAVE BEEN ISSUED BUT THE PROBLEMS CONTINUE. *TR

12/10/2014
Components: STEERING
Incident Date: 12/10/2014
Crash: No
Fire: No
Summary

2011 CHEVY TRAVERSE 54000 MILES- VEHICLE WHINING AT LOW SPEEDS, BECOMING DIFFICULT TO TURN AND AT TIMES LOSS OF POWER WHILE DRIVING. I RECEIVED A LETTER FROM GM INDICATING A POWERSTEERING PUMP WOULD BE REPLACED ON THE VEHICLE ONLY IF I WAS EXPERIENCING PROBLEMS, THIS WAS NOT A RECALL NOTIFICATION. I TOOK THE VEHICLE TO THE DEALER TO HAVE THE PUMP REPLACED. I WAS LATER CONTACTED BY THE DEALER TO BE INFORMED THAT MY POWER STEERING GEAR IS LEAKING AND I NEED A WHOLE NEW POWERSTEERING RACK AT THE COST OF $1400. I HAVE READ SEVERAL SIMILAR COMPLAINTS, AND IF GM HAS IDENTIFIED A PROBLEM WITH THE POWER STEERING PUMP, THE ENTIRE POWER STEERING RACK SHOULD BE CONSIDERED A RECALL. *TR

12/08/2014
Components: STEERING,SEAT BELTS
Incident Date: 12/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED4BJ******
Summary

ON AUGUST 6, 2014 WE HAD OUR VEHICLE SERVICED BY THE DEALER DUE TO AN AIRBAG RECALL AND AT THE TIME THE VEHICLE HAD 38,000 MILES. SHORTLY THERE AFTER WE NOTICED A GRINDING NOISE WHEN WE MADE A RIGHT HAND TURN. AT FIRST IT HAPPENED INTERMITTENTLY BUT EVENTUALLY IT BECAME NOTICEABLE AT LOW RATES OF SPEED (5 - 10 MPH). TODAY WE TOOK THE VEHICLE TO THE DEALERSHIP FOR THE THIRD RECALL THIS BEING THE POWER STEERING PUMP. WE WERE INFORMED THAT THIS WAS COVERED BY GM BUT WE ALSO HAD A LEAK IN OUR RACK AND PINION AND IT WOULD COST $1200 TO REPAIR. WE INTEND TO FIGHT THIS SINCE IT APPEARS IT MAY BE LINKED TO THE STEERING RECALL. WE ALSO HAVE NOTICED THAT THE DRIVER SIDE SEAT BELT HAS CUT A GROOVE INTO THE PLASTIC SEATBELT COVER NEAR THE SHOULDER HARNESS. WE WERE TOLD THAT THIS WAS NOT RELATED TO THE EARLIER SEAT BELT RECALL WHICH HAD BEEN SERVICED. THIS COULD EFFECT THE INTEGRITY OF THE SEAT BELT SYSTEM IF THE BELT GETS SNAGGED BY THE PLASTIC GROOVE WHICH HAS APPEARED. THIS SHOULD NOT HAPPEN WITH A CAR THAT IS LESS THAN 3 YEARS OLD. *TR

12/06/2014
Components: STEERING
Incident Date: 11/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED0BJ******
Summary

POWER STEERING FAILURE. *TR

12/02/2014
Components: TRACTION CONTROL SYSTEM,ENGINE
Incident Date: 11/27/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 70 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE ENGINE SPEED REDUCED TO APPROXIMATELY 15 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

12/02/2014
Components: VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 12/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED7BJ******
Summary

I WAS ENTERING ONTO THE FREEWAY WHEN MY STABILITRACK TURNED OFF BY ITSELF AND MY ENGINE POWER WAS REDUCED. I WAS VERY NEARLY REAR-ENDED AS MY CAR COULDN'T SAFELY ACCELERATE (ACCELERATE AT ALL REALLY) AS I WAS COMING ONTO THE FREEWAY. A SEARCH ON PROBLEMS SIMILAR TO THIS APPEARS VERY PREVALENT WITHIN THE CHEVY LINE OF VEHICLES, ESPECIALLY THE TRAVERSE. THIS IS A VERY SERIOUS ISSUE AND WAS VERY UNSAFE WHERE IT OCCURRED. IT ALMOST CAUSED. IT'S VERY DISAPPOINTING TO SEE HOW MANY PEOPLE ARE EXPERIENCING THIS SAME ISSUE AND CHEVY HASN'T ISSUED ANY KIND OF RECALL TO TRY AND FIX IT. *JS

11/28/2014
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 09/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED4BJ******
Summary

TRACTION CONTROL TURNED OFF, STABILITRAK TRAK TURNED OFF AND THEN IT SAID THEY NEEDED SERVICE, IMMEDIATELY AFTER IT THEN STARTED DOWN SHIFTING AND QUICKLY SLOWING ITSELF DOWN. IT IS A REAL HAZARD ON ICY ROADS AND ON THE INTERSTATE IN TRAFFIC WHEN THE VEHICLE QUICKLY SLOWS ITSELF DOWN. MANY POSTS ON THE INTERNET WITH THIS PROBLEM REPEATEDLY OCCURRING WITH MULTIPLE REPAIR ATTEMPTS AT DEALERSHIPS. I'M STARTING ON MY 2ND TRIP TO THE DEALERSHIP. THIS IS A DEFINITE SAFETY ISSUE WHEN THE CAR TAKES CONTROL AND SLOWS ITSELF DOWN. BY SHUTTING OFF THE CAR IT WILL RESET THE SYSTEM AND THEN IT WILL WORK PROPERLY FOR A WHILE. BUT THIS PROBLEM KEEPS RECURRING AFTER IT HAS BEEN DRIVEN FOR A WHILE. *TR

11/22/2014
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 11/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED8BJ******
Summary

I BOUGHT A 2011 TRAVERSE LAST WINTER. I WAS SO EXCITED ABOUT MY NEW FAMILY CAR. WEDNESDAY, THE SERVICE STABILITRAK, SERVICE TRACTION CONTROL AND REDUCED ENGINE SPEED CAME ON WITH NO NOTICE. LUCKILY, I WAS ON A NEIGHBORHOOD SIDE STREET TAKING MY KIDS TO SCHOOL. I CALLED TO SETUP AN APPT TO HAVE A CHEVY DEALER LOOK AT IT BUT AFTER TURNING IT OFF WHILE FILLING THE TIRES UP THE LIGHTS ALL WENT OFF. CALLED BACK TO SEE IF THEY STILL WANTED TO SEE IT AND THEY SAID NO BECAUSE IT MUST HAVE JUST BEEN A SENSOR... APPT CANCELED. THURSDAY DROVE WITH NO PROBLEMS. NOW TODAY, FRIDAY, I HOP ON THE EXPRESSWAY IN CHICAGO TRAFFIC AND BAM RIGHT AS I AM MERGING, DING DING AND MY CAR JUST REVS AND WON'T GET UP PAST 40 MPH, ALL THE SAME SERVICE LIGHTS CAME ON. SO SCARY! I HAVE MY LITTLE KIDS IN THE BACKSEAT AND TERRIFIED TO PULL OVER ON THE SIDE OF THE EISENHOWER, SLOWLY GET TO THE NEXT EXIT AS I PRAY WE WON'T GET REAR ENDED. CALL AS SOON AS I MAKE IT HOME FOR ANOTHER APPT AND THE FIRST TIME ANY CHEVY DEALER NEAR ME HAS OPEN IS 4 DAYS FROM NOW. LOOKS LIKE WE WILL BE PARKED AT HOME FOR THE NEXT 4 DAYS. IT REALLY FRUSTRATES ME THAT WE BOUGHT THIS "RELIABLE FAMILY VEHICLE" THAT I AM NOW SCARED TO DRIVE MY FAMILY IN. IT'S EVEN WORSE NOW GOOGLING THIS ISSUE AND SEEING MANY OTHER HAVING THE EXACT SAME ISSUES AND NOTHING IS BEING DONE FOR US. *TR

11/20/2014
Components: STEERING
Incident Date: 11/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED2BJ******
Summary

STEERING BECOMES EXTREMELY DIFFICULT AT LOW SPEEDS. DEALERSHIP SAID IT WAS THE RACK AND PINION STEERING AND IT ISN'T COVERED UNDER WARRANTY. *TR

11/19/2014
Components: VISIBILITY/WIPER
Incident Date: 11/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D8GP45R87B******
Summary

I WENT TO TURN ON MY WINDSHIELD WIPERS BECAUSE IT WAS RAINING AND THE ONLY SPEED THAT WOULD WORK WAS THE FASTEST SPEED. NOTHING ELSE WORKS EXCEPT WHEN YOU TURN THEM ON ALL THE WAY. *TR

11/18/2014
Components: ELECTRONIC STABILITY CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/18/2014
Crash: No
Fire: No
Summary

FOUR TIMES TODAY AS I WAS DRIVING MY CHEVY TRAVERSE THE TRACTION CONTROL WENT OFF, THE STABILITY CONTROL WENT OFF, AND A MESSAGE FLASHED THAT I COULD EXPERIENCE A REDUCTION IN POWER, WHICH HAPPENED IMMEDIATELY AFTER THE NOTIFICATION. THE CAR BARELY HAD ENOUGH POWER TO MAKE IT SAFELY OUT OF TRAFFIC. THIS HAPPENED ONE OTHER TIME LAST YEAR BUT WHEN WE BROUGHT IT TO THE DEALER THEY COULD NOT REPLICATE THE PROBLEM. *TR

11/18/2014
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
Incident Date: 11/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED2BJ******
Summary

STABILITRAK CONTROL, ANTI LOCK BRAKES AND ENGINE SPEED REDUCED. WIFE'S CAR WHILE ON HER WAY TO WORK. THERE ARE HUNDREDS IF NOT THOUSANDS OF CONSUMERS WITH THIS EXACT SAME ISSUE WITH VARIOUS MAKES/MODELS OF GM VEHICLES. ONCE THE THROTTLE BODY / THROTTLE POSITIONS SENSOR BECOMES DIRTY, IT SETS OFF A SERIES OF FAILURES CAUSING THE VEHICLE TO REDUCE POWER TO THE POINT WHERE IT CAN ONLY TRAVEL AT ABOUT 35 MPH. THIS IS A VERY DANGEROUS SITUATION TO PLACE DRIVERS IN. I CALLED MY LOCAL CHEVROLET DEALER TO INQUIRE ABOUT WHETHER OR NOT THIS WAS COVERED UNDER THE 5 YEAR 100,000 MILE POWER TRAIN WARRANTY AND WAS TOLD THAT IT WAS. WHEN THE DEALER VERIFIED THAT IT WAS THE THROTTLE BODY, THEY TOLD ME THAT IT WOULD COST ME ABOUT 500 DOLLARS AND THAT IT WAS NOT COVERED UNDER THE POWERTRAIN WARRANTY. THIS IS A VITAL ENGINE COMPONENT. HOW CAN IT NOT BE CONSIDERED TO BE PART OF THE POWER TRAIN? *TR

11/17/2014
Components: STEERING
Incident Date: 11/07/2014
Crash: No
Fire: No
Summary

WAS GOING ON AN EXIT RAMP AND POWER STEERING GAVE OUT CAUSING VEHICLE EXTREMELY DIFFICULT TO TURN. CAR THEN CUT OFF. ALL THE COMPLAINTS ON LINE ABOUT THIS. . ARE YOU SERIOUS? I WILL NEVER BUY ANOTHER CHEVY. EXTREMELY DANGEROUS. VEHICLE IS AT THE SHOP NOW. I NO LONGER FEEL SAFE DRIVING IT EVEN AFTER REPAIRED. *TR

11/14/2014
Components: VISIBILITY
Incident Date: 11/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJEDXBJ******
Summary

THE HEAT ON THE PASSENGER SIDE HAS STOPPED WORKING. THE AIR CONTINUES TO BLOW WITHOUT RAISING THE TEMPERATURE TO THE DEGREE SHOWN ON THE DASH. *TR

11/14/2014
Components: POWER TRAIN
Incident Date: 11/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED6BJ******
Summary

WIFE WAS ON THE HIGHWAY WHEN THE STABILITRAK TURNED OFF AND THE ENGINE WENT INTO A SAFE MODE DROPPING HER SPEED INSTANTLY. LUCKILY, SHE WAS IN TRAFFIC AND NOT GOING FULL HIGHWAY SPEED OR ELSE SHE WOULD HAVE BEEN A MAJOR ACCIDENT HURTING MANY PEOPLE INVOLVED. THERE WAS A RECALL ON THE 2010 TRAVERSE FOR THIS SAME ISSUE, AND EVEN THOUGH THERE ARE PLENTY OF COMPLAINTS ABOUT THIS ISSUE ON THE 2011 (HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/14979/CHEVROLET/TRAVERSE/CHEVY-TRAVERSE-STABILITRAK-TRACTION-CONTROL-PROBLEMS), NO RECALLS HAVE BEEN ISSUED. DO THERE HAVE TO BE DEATHS INVOLVED WITH THIS ISSUE BEFORE CHEVY DECIDES FIX THIS ISSUE? THE COMPLAINTS ALSO INCLUDE THE DEALERSHIP ATTEMPTING A BUNCH OF ATTEMPTED FIXES, WITH SOME OF THEM CORRECTING THE PROBLEM AND SOME NOT (THROTTLE BODY BEING ONE). IN THIS STATE, THIS VEHICLE IS NOT SAFE, AND ITS NOT DUE TO CUSTOMER ABUSE OR HIGH MILEAGE PARTS. THIS NEEDS TO BE ADDRESSED BY CHEVY AND CORRECTED ASAP. WE HAVE ALSO HAD TO HAVE THE SEAT BELT FIXED UNDER RECALL, THE A/C UNIT UNDER WARRANTY, AND RECENTLY RECEIVED A NOTICE THAT THE POWER STEERING UNIT HAS A RECALL BUT NOT TO BRING IT TO THE DEALERSHIP UNTIL IT FAILS. I EXPECT A CALL FROM CHEVY IN ORDER TO GET THIS ISSUES FIXED AT THEIR COST. I WILL CONTINUE TO POST ON ALL FORUMS, BLOGS, SOCIAL MEDIA, ETC UNTIL THIS IS GIVEN THE PROPER ATTENTION. *TR

11/10/2014
Components: STEERING
Incident Date: 09/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED4BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH, AN ABNORMAL SOUND EMITTED FROM THE STEERING COLUMN AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE POWER STEERING PUMP WAS REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND IT WAS DETERMINED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.

11/04/2014
Components: STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 11/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJEDXBJ******
Summary

WHEN DRIVING MY 2011 TRAVERSE, IT WOULD REDUCE ENGINE POWER AND ADVISE SERVICE. IT WOULD DROP POWER TO THE POINT CAR WAS NOT DRIVE ABLE. I WOULD SHUT CAR OFF. WAIT AND THEN ABLE TO DRIVE IT AT LOW SPEEDS (15 MPH). THIS OF COURSE CREATED A DANGEROUS SITUATION ON THE HIGHWAY. *TR

11/04/2014
Components: POWER TRAIN,ENGINE
Incident Date: 09/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED5BJ******
Summary

I WAS DRIVING THE TRUCK ON THE MAIN STREET WHEN THE TRUCK JUST TURNED OFF, EVERYTHING SHUT DOWN EVEN THE RADIO...CHECKED THE IGNITION AND THE KEY WAS STILL ON, LUCKILY WHEN THE CAR STOPPED THE CARS BEHIND ME STOPPED.I WAS THEN ABLE TO TURN THE KEY AGAIN, AND THE TRUCK TURNED ON...THIS HAS HAPPENED ONE OTHER TIME BUT DON'T REMEMBER THE DATE EXACTLY... I ALSO HAD THE WATER PUMP REPLACED AFTER BEING TOLD BY THE DEALER THAT IT WAS OK...I AM LOOKING TO GET REFUNDED FOR THAT REPAIR...BULLETIN NO. 13079. *TR

11/02/2014
Components: STEERING
Incident Date: 08/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGEDXBJ******
Summary

WHILE PARKING DURING THE TURN INTO THE PARKING PLACE, THE POWER STEERING CEASED TO FUNCTION. HAPPENED AGAIN WHEN PULLING OUT OR TURNING AT LOW SPEED THE POWER STEERING STOPS WORKING. IT WILL COME BACK IF STOP OR SOMETIMES ON ACCELERATION. HAD IT CHECKED BY MECHANIC AND THEY COULD NOT TELL WHAT IT WAS AND JUST DID THE BLANKET YOU SHOULD TRY TO REPLACE THE WHOLE RACK AND PUMP ASSEMBLY. *TR

10/30/2014
Components: ENGINE
Incident Date: 10/30/2014
Crash: No
Fire: No
Summary

AT A STOP AND ENGINE STARTED TO REV PAST 2K RPMS AND WOULD ACCELERATE WITHOUT TOUCHING THE GAS PEDAL. *TR

10/30/2014
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 10/26/2014
Crash: No
Fire: No
Summary

HAVE HAD TWO INCIDENTS WHERE THE STABILITY TRACK HAS COME ON AND HAD TO PULL OVER AND TURN VEHICLE OFF WAIT 10 MINUTES AND RESTART AND FINALLY IT GOES OFF. THE LAST INCIDENT WAS I WAS DRIVING THE LIGHT COMES ON SAYING ENGINE POWER REDUCING AND IT DROPS SPEED DOWN TO WHERE I HAVE TO PULL OVER NOT TO GET HIT. I PULL OVER TURN THE TRUCK OFF AND IT STARTS BUT REDUCES POWER AGAIN AND TURNS ITSELF OFF THIS HAPPENS ABOUT THREE TIMES BEFORE I GIVE UP. I THEN HAVE TO CALL A TOW TRUCK WHEN THEY ARRIVE AND TRIES TO START IT DOES START NOW. I HAVE BEEN HAVING THIS VEHICLE FOR 6 MONTHS. *TR

10/29/2014
Components: STEERING
Incident Date: 10/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFED9BJ******
Summary

CAR WAS STEERING HARD AND LEAKING POWER STEERING FLUID. REPLACED POWER STEERING PUMP AT LOCAL DEALERSHIP AT MY EXPENSIVE. THIS SHOULD BE A SAFETY ISSUE NOT MECHANICAL FAILURE DUE TO POOR MAINTAINENCE BY OWNER, WHICH WAS NOT THE CASE. LAWYERS OR DEATH BEFORE RECALLS. NOW AIRBAG DANGER. HAVE HAD THREE OTHER RECALLS. *TR

10/21/2014
Components: AIR BAGS,SEAT BELTS
Incident Date: 09/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED6BJ******
Summary

THIS IS REGARDING THE HANDLING OF THE SAFETY RECALLS THAT CHEVY HAS ISSUED. WE WERE ADVISED TO BRING OUR VEHICLE IN FOR NO CHARGE REPLACEMENT ON PARTS. AFTER BRINGING THE SUV IN AND WAITING OVER AN HOUR I WAS ADVISED THE PARTS HAD TO BE ORDERED AND WOULD RECEIVE A CALL AS SOON AS THEY WERE IN. 5 WEEKS LATER, STILL NO CALL. I CALLED AND WAS ADVISED THE PARTS WERE IN. THERE WAS NO EXPLANATION AS TO WHY WE DIDN'T RECEIVE A CALL AS SOON AS THE PARTS WERE IN, AS THIS IS A SAFETY ISSUE AND WE HAVE A 1 YEAR OLD WHO RIDES IN THIS VEHICLE. BROUGHT THE SUV IN TO BE REPAIRED, WAS ADVISED 3 HOURS. AFTER 9HOURS WITH NO CALL, WE CALLED. WE WERE TOLD THAT THE PARTS THAT CAME IN WERE DEFECTIVE AND THEY NEEDED TO ORDER NEW PARTS. IT SHOULD BE KNOWN AND INVESTIGATED AS TO WHAT SERVICE CHEVY IS DOING ON RECALLS THAT ARE A SAFETY ISSUE, THE NEW PARTS ARE DEFECTIVE ALSO! I CALLED CHEVY AND FILED A COMPLAINT REGARDING THIS DEALERSHIP AND SERVICE. *TR

10/15/2014
Components: AIR BAGS
Incident Date: 04/26/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1GNKRGED4BJ******
Summary

IN LATE APRIL OF THIS YEAR, DRIVER AND FRONT SEAT PASSENGER IN 2011 TRAVERSE WERE HIT HEAD ON BY ANOTHER DRIVER. THE FRONT IMPACT WAS DISTRIBUTED RELATIVELY EVENLY TO THE FRONT END OF THE VEHICLE, WITH THE PASSENGER SIDE SUSTAINING SLIGHTLY GREATER DAMAGE. BOTH FRONT-SIDE AIRBAGS DEPLOYED. THE DRIVER SIDE FRONT AIRBAG DEPLOYED. THE PASSENGER SIDE FRONT AIRBAG DID NOT DEPLOY. ALTHOUGH TWO INDIVIDUALS WERE INJURED IN THE CRASH, THE PASSENGER SUSTAINED SIGNIFICANTLY MORE INJURES, WAS LIFE FLIGHTED TO HOSPITAL WHERE SHE ULTIMATELY HAD TO HAVE HER SPEEN REMOVED, AMONG SUSTAINING OTHER INJURIES. I SUSPECT THIS TO BE AN ISSUE WITH THE AIRBAG SENSOR, MECHANISM OF AIRBAG DEPLOYMENT, OR OTHER CURRENTLY UNKNOWN DEFECT. *TR

10/07/2014
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED2BJ******
Summary

WHILE BACKING UP AT A VERY LOW SPEED THE VEHICLE STEERING WHEEL LOCKED UP, I THEN REALIZED THE ENGINE HAD SHUT OFF. I NOTED THE KEY WAS STILL IN THE ON POSITION AND THE BACK UP CAMERA WAS STILL ON. RESTARTED VEHICLE AND NO FURTHER PROBLEMS WERE NOTICED. WHEN ATTEMPTING TO DUPLICATE THIS ISSUE THE ONLY TIME I COULD GET THE STEERING WHEEL TO LOCK UP WAS IF THE KEY WAS REMOVED FROM THE IGNITION. ALSO BACK UP CAMERA WOULD ONLY STAY ON IF THE CAR WAS RUNNING AND IN REVERSE SO IT IS UNCLEAR WHY THE STEERING WHEEL LOCKED UP WITH THE KEY IN THE ON POSITION. THIS COULD BE A SERIOUS SAFETY ISSUE IF IT HAPPENED UNDER DIFFERENT CIRCUMSTANCES. *TR

09/30/2014
Components: AIR BAGS
Incident Date: 09/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED3BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN: 14V118000 (AIR BAGS). THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.

09/26/2014
Components: SEAT BELTS
Incident Date: 07/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED5BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE DRIVER SIDE FLEXIBLE STEEL CABLE FRACTURED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V266000 (SEAT BELTS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

09/18/2014
Components: SEAT BELTS
Incident Date: 07/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED8BJ******
Summary

MIDDLE SEATBELT ON THE SECOND ROW LOCKED WITH MY GRANDCHILD IN IT. WAS UNABLE TO GET HER CAR SEAT OUT. FINALLY GOT IT LOSE AND WAS TOLD BY THE DEALER IT WOULD COST ALMOST 350.00 TO FIX THIS. THIS HAS BEE LIKE THIS FOR OVER A YEAR. *TR

09/16/2014
Components: STEERING
Incident Date: 09/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGEDXBJ******
Summary

POWER STEERING FAILED. STARTED WITH STRONG VIBRATION IN STEERING WHEEL A FEW HOURS BEFORE THE FAILURE. CAR WAS VERY DIFFICULT TO CONTROL SAFELY AT ANY SPEED. DEALER IS LOOKING AT A SIGNIFICANT LEAK IN THE STEERING FLUID BECAUSE IT WAS BELOW THE MINIMUM LEVEL. NO VISIBLE EVIDENCE OF A LEAK FROM WHERE I PARK THE CAR. *TR

09/11/2014
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 09/11/2013
Crash: No
Fire: No
Summary

WHEN DRIVING 2 DIFFERENT DAYS THIS WEEK ON HIGHWAY WITH CRUISE SET SERVICE TRACTION CONTROL LIGHT AND SERVICE STABILITRAK LIGHT CAME ON.WHEN CAR TURNED OFF IT WILL GO OFF AND NOT COME BACK ON FOR A FEW DAYS. *TR

09/04/2014
Components: ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM,ENGINE
Incident Date: 02/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED9BJ******
Summary

RECEIVED SERVICE STABILITRAK AND TRACTION CONTROL OFF ERRORS 4 TIMES SINCE FEB 2014. DEALER HAS "FIXED" 3 TIMES. *TR

09/02/2014
Components: SERVICE BRAKES
Incident Date: 08/29/2014
Crash: No
Fire: No
Summary

THE ABS AND TRAC CONTROL LIGHTS HAVE BEEN COMING ON AND GOING OFF FOR ABOUT A MONTH. FRIDAY AUG, 29 2014, WHILE MY WIFE WAS DRIVING THE VEHICLE AROUND TOWN THE STOP LIGHT TURNED AND SHE WENT TO STOP LIKE NORMAL, THE PEDAL ACTED LIKE IT WAS SLICK, THE ABS WAS TRYING TO COME ON. WHEN IT DID THAT THE PEDAL WENT CLEAR TO THE FLOOR. THE CAR DID STOP BUT SHE IS A GOOD DRIVER SO NO ACCIDENT HAPPENED THANKFULLY. I CAN SEE HOW THIS CAN POSSIBLY CAUSE AN ACCIDENT. I TOOK IT TO THE CHEVY DEALERSHIP AND THEY REPLACED A WHEEL SENSOR AND SAID IT WAS FIXED, $187. WE LEFT THE SHOP AND WENT ABOUT A BLOCK TO THE FIRST STOPLIGHT AND IT HAPPENED AGAIN SO WE TURNED AROUND AND WENT BACK. THEY WORKED ON IT FOR 3 MORE HOURS AND SAID THEY COULDN'T FIND ANYTHING AND WOULD HAVE TO KEEP THE VEHICLE UNTIL THEY COULD TALK TO GM ENGINEERS. TODAY I RECEIVED A CALL FROM THEM AND IT WAS FIXED. THE WIFE WENT TO PICK IT UP AND THE BROUGHT IT AROUND TO HER AND SAID "HERE YOU GO", SHE GOT IN AND THE ABS LIGHT WAS ON AGAIN. SHE DIDN'T EVEN LEAVE THE DEALERSHIP, WENT BACK IN AND TOLD THEM IT IS MESSING UP AGAIN, SO SHE HAD TO LEAVE IT THERE AGAIN. LUCKILY SO FAR I HAVEN'T HAD TO PAY ANYTHING MORE, BUT IT OBVIOUSLY ISN'T FIXED YET. AS MANY OTHER PROBLEMS OF THIS NATURE YOU'D THINK GM WOULD DO A RECALL FOR THIS PROBLEM. WHAT REALLY MAKES ME MAD IS THAT WE DON'T EVEN HAVE 80000 MILES ON THIS THING. IF THEY CAN'T BUILD ANYTHING BETTER I GUESS I WILL HAVE TO SWITCH TO A FORD OR CHRYSLER OR MAYBE EVEN KIA. *TR

08/30/2014
Components: STEERING
Incident Date: 08/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED0BJ******
Summary

COMPLETE LOSS OF POWER STEERING CAUSED BY LOSS OF POWER STEERING FLUID. LOST CONTROL OF STEERING, STEERING WHEEL LOCKED-UP. FORTUNATELY TRAFFIC WAS LIGHT AT THE TIME AND WAS ABLE TO SLOW DOWN TO STOP IN A CONTROLLED MANNER. UPON INSPECTION, FOUND SIGNIFICANT PUDDLE OF STEERING FLUID UNDER THE CAR. APPEARS TO BE A SUDDEN FAILURE, NOT A SLOW LEAK BASED ON AMOUNT OF FLUID LOSS AT THE TIME OF THE PROBLEM. RESTARTED THE CAR AND WAS ABLE TO SLOWLY MAKE IT HOME WITH NO POWER STEERING, STEERING WHEEL WAS VERY DIFFICULT TO TURN. CONSIDER THIS TO BE A SERIOUS SAFETY ISSUE, ESPECIALLY IF THIS HAPPENS AT HIGHER SPEED IN A BUSY TRAFFIC. FOUND MANY SIMILAR COMPLAINTS IN VARIOUS OWNER FORUMS ONLINE. WAITING FOR A DEALER APPOINTMENT TO DETERMINE WHETHER IT'S THE PUMP, GEAR OR FLUID LINES THAT CAUSED THE LOSS OF STEERING FLUID. *TR

08/28/2014
Components: AIR BAGS
Incident Date: 06/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED1BJ******
Summary

2011 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO THE SIDE IMPACT AIRBAG WIRING HARNESS CONNECTORS RECALL NOTICE. THE CONSUMER WAS INFORMED, THE PART WAS NOT AVAILABLE AND IT WOULD BE ORDERED. THE CONSUMER HAS NOT HEARD ANYTHING FROM THE DEALER, SINCE JUNE. *JB

08/22/2014
Components: SEATS
Incident Date: 08/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED1BJ******
Summary

THE SEAT FRAME THAT SECURES THE THIRD ROW PASSENGER SEAT AND BOLTS THE SEAT TO THE BODY OF THE VEHICLE HAS BEGUN TO RUST. *TR

08/20/2014
Components: STEERING
Incident Date: 08/04/2014
Crash: No
Fire: No
Summary

POWER STEERING PUMP WENT OUT STEERING WHEEL LOCKS UP AT LOW RPM OR IN NEUTRAL RIDICULOUS AT THIS MILEAGE CAR IS SUPPOSED TO BE UPPER CLASS WITH UPPER CLASS MECHANICAL FAILURES?? *TR

08/12/2014
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED1BJ******
Summary

SERPENTINE BELT SHREDDED, WATER PUMP, BATTERY AND POWER STEERING FAILED TWICE, ONCE IN 2012 AND ONCE IN 2013. SERPENTINE BELT REPLACED AGAIN IN 2013 BECAUSE IT WAS DAMAGED BY A STONE. *TR CURRENTLY HAVE LAWSUIT AGAINST GM TO REPLACE THE CAR FOR SAFETY REASONS. THEY ARE DRAGGING THEIR FEET. LAWSUIT GOING ON OVER A YEAR.

08/11/2014
Components: TRACTION CONTROL SYSTEM
Incident Date: 08/01/2014
Crash: No
Fire: No
Summary

2011 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE TRACTION CONTROL FEATURES. *SMD THE CONSUMER STATED WHEN DECREASING ACCELERATION, APPROACHING A CURVE OR STOP SIGN, THE TRANSMISSION DOWN SHIFTED CAUSING THE VEHICLE TO GO INTO AN UNCONTROLLABLE SKID WITH THE FRONT WHEELS ACTUALLY LOCKING UP. ALSO, WHEN HE APPLIED THE BRAKE, WHEN HE APPROACHED A CURVE OR STOP SIGN, THE ABS OVER-REACTED, WHICH CAUSED THE VEHICLE TO GO INTO A SKID. BOTH INCIDENTS HAPPENED WHILE DRIVING ON SNOW COVERED ROADS. WHEN IT FIRST HAPPENED, HE WENT THOUGH THE STOP SIN AND ENDED UP IN A DITCH WHEN GOING AROUND TWO MODERATE CURVES AT SLOW SPEED. THE CONSUMER READ THE OWNER'S MANUAL AND DISCOVERED THE TRACTION CONTROL COULD BE TURNED OFF BY FLIPPING A SWITCH. AFTER DOING SO, THE VEHICLE PERFORMED FLAWLESSLY WITH SLIPPERY CONDITIONS AND CONTINUED TO DO SO AS LONG AS THE TRACTION CONTROL WAS TURNED OFF. THE PROBLEM WAS AMPLIFIED BY THE FACT, THE TRACTION CONTROL WAS AUTOMATICALLY ON WHEN THE VEHICLE WAS STARTED.

08/11/2014
Components: STEERING
Incident Date: 08/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVFEDXBJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN WHILE DRIVING VARIOUS SPEEDS. THE DEALER STATED THAT THE STEERING WHEEL SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 63,700.

08/01/2014
Components: SEAT BELTS
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREEDXBJ******
Summary

I TOOK MY VEHICLE IN FOR THE SEAT BELT RECALL. THE RECALL WAS PERFORMED, LEAVING QUESTIONS. HOW DOES REMOVING THE SLEEVE ON THE SEAT BELT AND REPLACING IT WITH SHRINK WRAP PLASTIC MAKE THIS SAFER? THERE IS NOW NOTHING TO PREVENT THE SEAT BELT CABLE FROM RUBBING ON THE SIDES OF THE NOW HOLE WHERE THE SLEEVE WAS. NOT TO MENTION THIS LEAVES THIS AREA LOOKING TERRIBLE AND UNFINISHED. *TR

07/31/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 07/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED0BJ******
Summary

ON FRIDAY, JULY 25, 2014, MY 2011 CHEVY TRAVERSE STALLED/SHUTDOWN WHILE DRIVING. I PULLED OUT OF A LOCAL GAS STATION AND IMMEDIATELY NOTICED THAT THERE WAS A NOISE COMING FROM THE ENGINE. ALMOST SIMULTANEOUSLY THE CAR BEGAN TO STALL/SHUTDOWN. I PULLED OVER TO THE SHOULDER (FORTUNATELY THERE WAS ONE). I TURNED THE AC UNIT AND RADIO OFF. I STARTED THE CAR WITHOUT ANY NOISE. I DROVE APPROXIMATELY 1 MILE, TURNED THE AC BACK ON AND THE CAR STALLED/SHUTDOWN ONCE AGAIN, THIS TIME AS THE CAR WAS GOING APPROXIMATELY 35 MPH. TO SAY THE LEAST, I WAS EXTREMELY DISTRAUGHT AS THE CAR LOST POWER AND STEERING. FORTUNATELY, (FOR MY FAMILY AND CHEVY), THERE WERE NO CHILDREN IN THE CAR AND THERE WAS NO ACCIDENT. THE SERVICE MANAGER TOLD ME THAT THE PROBLEM WAS RELATED TO THE AC UNIT AND WANTS TO CHARGE ME ALMOST $2,000 TO FIX! THE AC UNIT WAS "FIXED" BACK IN JUNE 2013 WHILE CAR WAS UNDER WARRANTY. IT IS NO LONGER COVERED BY WARRANTY. MY ISSUE IS THAT THE CAR STALLED/SHUT DOWN. A CAR SHUTTING DOWN AT ANY SPEED IS A CLEAR AND PRESENT DANGER. TRAVELING AT 35 MPH CREATES AN EVEN MORE DANGEROUS SITUATION. IF THE AC UNIT CAN STALL A VEHICLE THEN THIS HAS TO BE AN INHERENT DESIGN/PRODUCTION ISSUE. THERE IS NO ACCEPTABLE WAY THAT AN AC UNIT CAN FAIL AND THUS CAUSE THE VEHICLE TO SHUT DOWN PUTTING PEOPLE'S LIVES IN DANGER. HOPEFULLY, MY INCIDENT REPORT WILL PREVENT ANY FUTURE PROBLEMS LIKE THIS FROM OCCURRING, AND MOST IMPORTANTLY, PROTECT PEOPLE'S LIVES. *TR

07/29/2014
Components: STEERING
Incident Date: 07/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED7BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING COLUMN. AN INDEPENDENT MECHANIC REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 121,000. UPDATED 09/15/14*LJ

07/21/2014
Components: STEERING
Incident Date: 07/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED3BJ******
Summary

WHEN SLOWING DOWN TO MAKE A STOP, STEERING ASSIST WAS LOST. ASSIST RETURNED AFTER SHUTTING OFF VEHICLE AND RESTARTING. THE FIRST DAY, IT HAPPENED ON TWO OCCASIONS BUT DURING SUBSEQUENT DAYS, FREQUENCY OF LOSS OF ASSIST INCREASED UNTIL IT HAPPENS ON NEARLY EVERY STOP. WHEN THIS HAPPENS, STEERING EFFORT INCREASES MAKING VEHICLE CONTROL DIFFICULT. *TR

07/19/2014
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES,ENGINE
Incident Date: 03/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED9BJ******
Summary

VEHICLE WAS 2011 CHEVY TRAVERSE W/ AWD WITH HISTORY (FOUR INSTANCES) OF ENGINE OIL LEAKS/REQUIRING ENGINE REMOVAL AND REINSTALL. VEHICLE WAS ON INTERSTATE WHEN AWD/VEHICLE STABILITY CONTROL LIGHTS WENT ON. DIC INDICATED 'SERVICE STABILTRACK', 'SERVICE AWD' AND 'AWD DISABLED'. AT THAT TIME, VEHICLE WAS 'CHUGGING' BUT SHORTLY AFTER CHUGGING GOT MUCH WORSE TO THE EXTENT THAT THE VEHICLE COULD NOT ACCELERATE OR MAINTAIN SPEED AT CRUISE, OR WITHOUT CRUISE UP NORMAL HILLS ON AN INTERSTATE. WHEN GAS PEDAL WAS PRESSED FURTHER, RPM/SPEED WOULD INCREASE BUT THEN DROP SHARPLY (500-1000RPM) MULTIPLE TIMES AND NO FURTHER POWER COULD BE APPLIED. VEHICLE SLOWED DOWN TO ABOUT 50MPH AT THE TOP OF A HILL. HAPPENED FOR THE NEXT 15-20 MILES UNTIL IT COULD BE PULLED OVER. VEHICLE WAS TAKEN IN ONCE RIGHT AFTER ORIGINAL OCCURRENCE, ALL THREE LIGHTS HAD GONE OFF AT POINT AND VEHICLE DROVE NORMALLY AFTER THAT. SERVICE CENTER INDICATED A WHEEL CENSOR (FRONT RIGHT) WAS READING DEFECTIVE INFORMATION. THEY CLEANED 'DUST' FROM THE SENSOR. HAPPENED AGAIN ABOUT TWO WEEKS LATER, SIMILAR CIRCUMSTANCES/RESULTS. SERVICE CENTER INDICATED WHEEL SENSOR WAS BAD, THEY REPLACED (AT MY COST) AND HAD NO FURTHER INSTANCES FOR ABOUT FOUR MONTHS. SIMILAR SITUATION HAPPENED AGAIN TODAY (7/19/2014, CONDITIONS AND RESULTS). HOWEVER, THE ENGINE CHUGGING WAS MUCH WORSE AND VEHICLE COULD NOT BE DRIVEN SAFELY ON THE INTERSTATE, WOULD NOT ACCELERATE OR MAINTAIN SAFE INTERSTATE SPEED. *TR

07/14/2014
Components: ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 07/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED0BJ******
Summary

JUNE 2014. WAS DRIVING ON CITY EXPRESSWAY WHEN SUDDENLY "SERVICE STABILITRACK/TRACTION CONTROL SYSTEM OFF" CAME ON. OUR SUV SUDDENLY STARTED LOSING POWER. TOOK TRUCK TO CHEVROLET DEALER SERVICE DEPT. SERVICE PERFORMED. TECH SAID HE FOUND NOTHING WRONG. DID NOTE THAT I HAD OTHER RECALLS PENDING ON VEHICLE. JULY 2014. WAS DRIVING ON INTERSTATE 40 AT 11 P.M. AND WAS 80 MILES FROM HOME. I WAS DRIVING ALONE. SUDDENLY "SERVICE STABILITRACK/TRACTION CONTROL SYSTEM OFF" CAME ON. SUV STARTED LOSING POWER. WAS UNABLE TO GET ABOVE 65. AT SOME POINTS RPM WAS HIGH THEN LOSS OF POWER. SUV FELT AS IF IT WAS TRYING TO CUT OFF. HAVE READ IN A FORUM ([XXX]) THAT THIS IS HAPPENING TO A LOT OF TRAVERSES. WE PURCHASED THIS SUV TWO YEARS AGO AND REALLY LIKE IT AS IT'S PERFECT FOR ME AS I HAVE TO TRANSPORT MY DISABLED IRAQI WAR VETERAN HUSBAND TO AND FROM HIS VA MEDICALS AND WE TRAVEL THE INTERSTATE A LOT. IS THIS ANOTHER ISSUE THAT GM NEEDS TO ADD TO ITS RECALL? WE LOVE OUR VEHICLE BUT NOW HAVE A SERIOUS CONCERN ABOUT THIS VEHICLE'S SAFETY. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

07/11/2014
Components: SUSPENSION,AIR BAGS,STRUCTURE
Incident Date: 01/31/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1GNKVJED4BJ******
Summary

WHILE SITTING AT A STOP SIGN MY TRAVERSE WAS HIT ON THE DRIVER'S SIDE BY THE TIRE AND FENDER. THE SIDE AIR BAG OR FRONT AIRBAGS DIDN'T DEPLOY. THE VEHICLE THAT HIT MY TRAVERSE HAD AIRBAGS THAT DEPLOYED. MY WIFE WAS 4 MONTHS PREGNANT AND DIDN'T HAVE PROPER PROTECTION OF THE MULTIPLE AIRBAGS THIS VEHICLE HAS. SHE INJURED HER KNEE FROM BANGING INTO THE DASH BOARD AND CAUSED GREAT CONCERN ABOUT THE HEALTH OF OUR UNBORN CHILD. THE SAD PART IS NOW WE RECEIVE A LETTER THAT OUR CAR IS PART OF THE RECENT SIDE IMPACT AIR BAG RECALL ON THE CHEVROLET TRAVERSE. THE REASON WHY IT DIDN'T DEPLOY IN THE ACCIDENT IS BECAUSE OF WIRE ISSUES ON THE AIRBAG SYSTEM. UNSAFE AT ANY SPEED. *TR

07/01/2014
Components: AIR BAGS,SEAT BELTS
Incident Date: 06/30/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1GNKRGED1BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE WAITING AT A TRAFFIC LIGHT, A VEHICLE CRASHED INTO THE REAR END AND PUSHED THE VEHICLE INTO AN INTERSECTION. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN HER. THE CONTACT SUSTAINED INJURIES TO THE CHEST, KNEE AND A FRACTURED HAND. THE POLICE REPORT WAS FILED. THE CONTACT ALSO STATED THAT THE AIR BAG LIGHT ILLUMINATED THREE TIMES PRIOR TO THE FAILURE HOWEVER, THE DEALER WAS NOT ABLE TO DUPLICATE THE FAILURE AND AS A TEMPORARY REMEDY RESET THE LIGHT. THE CONTACT ALSO LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 14V118000 (AIR BAG). THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE WAS 45,000.

06/23/2014
Components: STEERING
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED7BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TURNING AT LOW SPEEDS, THE POWER STEERING FAILED AND THE CONTACT HEARD A GRINDING NOISE COMING FROM THE STEERING WHEEL. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 121,000.

06/23/2014
Components: STEERING
Incident Date: 10/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED8BJ******
Summary

CAR BECAME VERY HARD TO STEER, MADE A RUBBING NOISE. WE PARKED AND LOOKED UNDER THE CHASSIS TO SEE IF WE HAD SNAGGED A BRANCH OR SOMETHING. SINCE THAT INCIDENT IT HAS HAPPENED SEVERAL MORE TIMES. I TOOK IT TO A LOCAL REPAIR GARAGE AND HAD THEM DRIVE IT AROUND. OF COURSE IT DIDN'T HAPPEN FOR THEM. I HAD THE DEALER CHECK IT OUT, THEY COULDN'T FIND THE PROBLEM EITHER. WHEN THIS OCCURS I HAVE TO WRESTLE WITH THE STEERING. IT HAS HAPPENED WHILE I TRY TO PARK OR TURN A CORNER, I DON'T HAVE TO BE GOING VERY FAST. I MAD A LEFT TURN ONE DAY AND COULDN'T MAKE THE CORNER. HAD THERE BEEN CARS PARKED ALONG THE STREET I WOULD HAVE HAD A REAL PROBLEM. AS IT WAS I PARKED AND WE TOOK IT IN. IT'S VERY FRUSTRATING WHEN PROFESSIONALS CAN'T PINPOINT THE PROBLEM. *TR

06/19/2014
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 03/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFED0BJ******
Summary

WHILE DRIVING DOWN THE HIGHWAY AT HIGH RATES OF SPEEDS, ALL OF A SUDDEN THE DASHBOARD DISPLAY LIGHTS UP WITH ALL KINDS OF MESSAGES. IT SAYS TO CHECK TRACTION CONTROL AND REDUCING ENGINE POWER. THE ENGINE REDUCES POWER AND WHEN YOU STEP ON THE GAS IT DOESN'T GO ANYWHERE. THIS HAPPENED A FEW TIMES. AT FIRST I THOUGHT MAYBE IT WAS ICE BUILDUP BUT AFTER IT HAPPENED A FEW MORE TIMES I LOOKED ONLINE WHERE I CAME ACROSS A FORUM AND FOUND OUT THERE WERE HUNDREDS OF OTHER CHEVY TRAVERSE OWNERS WHO HAD THE SAME PROBLEMS. IT HAPPENED ON THE HIGHWAY WHEN I WAS DRIVING AND I ALMOST GOT SMASHED FROM BEHIND BY PEOPLE GOING OVER 70MPH. THE CAR WOULD BARELY MOVE. THE TRAVERSE WAS ONLY 2 YEARS OLD. AFTER TAKING IT TO THE DEALER THEY STATED IT WAS THE THROTTLE BODY. IT WASN'T COVERED UNDER WARRANTY. I BELIEVE IT SHOULD'VE BEEN SINCE THE THROTTLE BODY IS PART OF THE ENGINE. HOW CAN A VEHICLE 2-3YEARS OLD AND HAVE A 100,000 MILE POWER TRAIN WARRANTY NOT BE COVERED. AFTER TALKING TO A FEW CHEVY PEOPLE I FOUND OUT THIS HAS HAPPENED TO OTHER TYPES OF GM VEHICLES TOO. THEY STATED THERE HAS BEEN BULLETINS PUT OUT ON EARLIER MODELS BUT NEVER A ACTUAL RECALL. I CALLED GM CORPORATE BUT THEY DIDN'T WANT TO HEAR IT. VERY SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED. *TR

06/17/2014
Components: STEERING
Incident Date: 06/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED3BJ******
Summary

THE POWER STEERING IN MY 2011 CHEVY TRAVERSE FAILS FREQUENTLY WHEN TURNING INTO STREETS, PARKING LOTS OR DRIVEWAYS. THE STEERING LOCKS UP AND IS HARD TO NAVIGATE TURNS ALMOST CAUSING ACCIDENTS. I HAVE SAFETY CONCERNS WHICH PUTS MY ENTIRE FAMILY AT RISK. I TOOK VEHICLE TO DEALERSHIP AND THEY CLAIMED THAT IT WAS THE RACK AND PINION THAT WAS WORN PER THE REPAIR ORDER WHICH I PAID $1600 TO FIX. ONCE I TOOK THE VEHICLE HOME, THE SAME PROBLEM WAS STILL OCCURRING. VERY FRUSTRATED THAT THE REPAIR DID NOT CORRECT THE PROBLEM. I RETURNED THE VEHICLE TO THE DEALERSHIP WHERE NOW THEY TOLD ME THAT THE VEHICLE NEEDED A NEW POWER STEERING PUMP. IT WAS REPLACED AND BILLED TO GM AS A "GOODWILL" REPAIR ORDER OF $700. THERE IS CLEARLY A DEFECT IN THE STEERING AND HOPE THAT GM EXTENDS AND ISSUES A RECALL FOR THE 2011 TRAVERSE BEFORE A SERIOUS ACCIDENT OCCURS. I DO NOT FEEL SAFE IN THIS VEHICLE EVEN AFTER THE REPAIR. *TR

06/17/2014
Components: STEERING
Incident Date: 04/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED9BJ******
Summary

VEHICLE INTERMITTENTLY LOSES POWER STEERING. SO FAR THIS ONLY HAS OCCURRED AT LOW SPEED. I HAVE HAD IT TO THE DEALER 4 TIMES AND AM GOING AGAIN THIS WEEK. THEY HAVE REPLACED PS PUMP AND RACK AND BELTS. PROBLEM STILL PERSISTS. *TR

06/16/2014
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/23/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 1GNKRGED9BJ******
Summary

HESITATION UPON ACCELERATION .INCIDENT REPORTED TO COX CHEVY 08/23/11,MAHER CHEVY 11/02/12,04/16/14 AND AN ACCIDENT 06/07/14 WITH BODILY INJURY HITTING A CONCRETE WALL. *TR

06/09/2014
Components: ENGINE
Incident Date: 06/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED9BJ******
Summary

WHILE DRIVING AT HIGHWAY SPEEDS MY 2011 CHEVY TRAVERSE BEGAN TO OVERHEAT. THE TEMPERATURE GAUGE PEGGED ALL THE WAY UP TO 260 DEGREES. I CHECKED THE COOLANT TANK AND COULD SEE THAT IT WAS SLIGHTLY LOW BUT NOTHING TO CAUSE AN OVERHEAT. I ATTEMPTED TO DRIVE TO GET TO AN AUTO PARTS STORE TO GET COOLANT. I WAS ABLE TO GET THE COOLANT AND ADDED THE COOLANT AND ALLOWED THE CAR TO COOL BEFORE ATTEMPTING TO START AGAIN. AFTER ABOUT 30 MINUTES HAD PASSED I STARTED THE CAR AGAIN AND THE TEMPERATURE GAUGE WAS DOWN TO 211 DEGREES. I ATTEMPTED TO DRIVE AGAIN AND A MESSAGE CAME UP ON MY DIC, IT READ ENGINE OVERHEAT IDLE ENGINE, THE ENGINE POWER REDUCED AND I WAS ONLY ABLE TO GO ABOUT 40MPH. I PULLED TO THE SIDE OF THE ROAD AND TO NO AVAIL IN THE END HAD TO HAVE MY CAR TOWED TO A REPAIR SHOP. AFTER $745.00, THE WATER PUMP AND THERMOSTAT HAD TO BE REPLACED. THE TECHNICIAN INDICATED THAT THE WATER PUMP HAD BEEN LEAKING. I NEVER SAW ANY LEAKING IN MY DRIVEWAY OR WHEN I CHANGED THE OIL. *TR

06/04/2014
Components: STEERING
Incident Date: 06/02/2014
Crash: No
Fire: No
Summary

LETTER FROM CONGRESSMAN RIBBLE ON BEHALF OF CONSTITUENT RE 2011 CHEVROLET TRAVERSE ( ATTN: KERRY NIEMCEK). *SMD THE CONSUMER STATED THE POWER STEERING PUMP AND RACK AND PINION MALFUNCTIONED DURING OPERATION. *JB

06/04/2014
Components: AIR BAGS,STRUCTURE
Incident Date: 12/30/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 1GNKRGED3BJ******
Summary

WHILE STOPPED AT A RAILROAD CROSSING, I WAS REAR ENDED BY A VEHICLE TRAVELING 55 MPH WHICH TOTALED MY CAR BUT THE AIRBAGS DID NOT DEPLOY. *TR

06/03/2014
Components: STEERING
Incident Date: 06/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED4BJ******
Summary

STOPPED AT A SHARP CARVE HAD TO MANUALLY TURN THE WHEEL. DONE THIS 3 TIMES BEFORE I MADE IT HOME. DOES NOT HAVE A PROBLEM IN AVERAGE CURVES JUST WHEN MAKING A SHARP TURN. PARKING WAS A MAJOR ISSUE. *TR

05/28/2014
Components: SERVICE BRAKES
Incident Date: 05/24/2014
Crash: No
Fire: No
Summary

WE HAVE ONLY HAD OUR TRAVERSE SINCE JANUARY, BUT HAVE NOTICED NUMEROUS TIMES THAT THE BRAKES GRIND (AT TIMES) WHEN APPLYING THEM. THE CAR ONLY HAD 24,000 MILES ON IT WHEN WE BOUGHT IT, IT SHOULDN'T HAVE NEEDED BRAKES ALREADY. FINALLY HAD MONEY FOR THE BRAKES TO BE CHECKED AND WE NEED PADS AND ROTORS ON ALL THE WHEELS. IT SEEMS THAT THIS IS A PROBLEM WITH A LOT OF THE TRAVERSES. ALSO, WE HAVE THE PROBLEM WHICH I HAVE READ ABOUT ON HERE THAT WHEN SITTING AT INCLINE THE CAR LIKE TO ROLL BACK. IT HAS CAUSED ME TO HIT SOMEONE WHEN ON A HILL. OF COURSE THERE ISN'T A RECALL ON THAT EITHER. I DON'T FEEL THAT THESE CARS ARE SAFE FOR YOUNGER DRIVERS. I HAVE TWO SONS THAT I WON'T LET DRIVE MY CAR DO TO THE ISSUES WITH IT. I THINK SOMEONE NEEDS TO DO SOMETHING BEFORE SOMEONE IS KILLED BY ALL OF THESE PROBLEMS. I HAVE TRIED TO GET ALL OF THE RECALL NOTICES TAKEN CARE OF, BUT DEALERSHIP WE BOUGHT THE CARE FROM NEVER HAS THE PARTS. *TR

05/27/2014
Components: POWER TRAIN
Incident Date: 04/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED4BJ******
Summary

THIS VEHICLE AND MANY OTHER GENERAL MOTORS CARS LIKE IT HAVE BEEN ON MANY POST AND FORUMS ON THE INTERNET AT LEAST IN THE HUNDREDS. I HAVE PURCHASE THIS VEHICLE USED AND THEREFORE THE DATE OF THE INCIDENTS ARE RECENT. I WOULD DESCRIBE THIS A DESIGN PROBLEM. IF THE VEHICLE IS STOPPED ON A SLIGHT INCLINE AND THE TRANSMISSION IS IN DRIVE AND YOU THEN TAKE YOUR FOOT OFF THE BRAKE PEDAL IN ORDER TO PROCEED (AS YOU WOULD DO WHEN STOPPED AT A TRAFFIC LIGHT), THE CAR WILL ROLL BACKWARDS UNTIL THE GAS PEDAL IS DEPRESSED ENOUGH TO OVERCOME THE INCLINE. THIS COULD BE A DANGER IF A PEDESTRIAN IS WALKING BEHIND YOUR VEHICLE OR YOU COULD ROLL BACK INTO A VEHICLE BEHIND YOU. IF YOU ARE ON AN INCLINE (FACING DOWNHILL) IN REVERSE GEAR, THE CAR WILL ROLL FORWARD UNTIL THE GAS PEDAL IS DEPRESSED ENOUGH TO OVERCOME THE INCLINE. THIS REQUIRES THE DRIVER TO STEP ON THE BRAKE SO AS NOT TO ROLL WITH ONE FOOT AND DEPRESS THE GAS PEDAL WITH THE OTHER SO AS NOT TO ROLL. THE CHEVROLET DEALER SHIP DESCRIBES THIS AS NORMAL AND IS DUE TO THE 6 SPEED TRANSMISSION AND THE STANDARDS FOR FUEL ECONOMY. I WAS TOLD THEIR IS NO CURE FOR THIS SUCH AS RAISING THE IDLE SPEED FOR THE ENGINE, REPROGRAMMING THE ECM (CONTROL MODULE OR OTHER FIX. GENERAL MOTORS DOES OFFER A FEATURE ON SOME MODELS WHICH IS A HILL HOLD ASSIST SO IT MUST BE A CONCERN TO MANY CUSTOMERS. I FEEL THIS COULD BE A POTENTIAL SAFETY PROBLEM AND IS WIDELY KNOWN ALTHOUGH I AM NOT SURE HOW MANY COMPLAINTS NHTSA HAS RECEIVED. THANK YOU IN ADVANCE. *TR

05/24/2014
Components: AIR BAGS
Incident Date: 05/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED4BJ******
Summary

THE AIR BAG LIGHT GOES ON AND OFF AND NOW JUST STAYS ON. WE TOOK IT BACK TO THE DEALER AND THEY CLAIM TO HAVE CHECKED IT MANY TIMES - STILL NOTHING. *TR

05/17/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 05/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFED8BJ******
Summary

MY 2011 CHEVY TRAVERSE FUEL GAUGE IS NOT READING CORRECTLY. I FILL THE GAS TANK UP ... IT GOES UP TO FULL AND THEN INSTANTLY GOES BACK DOWN. THERE IS A RECALL ON 2014 MODELS ... WHY NOT THIS MODEL? BEING ABLE TO SEE THE CORRECT READING OF MY FUEL AMOUNT IS PRETTY IMPORTANT TO ME! *JS

05/16/2014
Components: SERVICE BRAKES
Incident Date: 09/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED4BJ******
Summary

LOST BOTH PADS AND ROTORS ON THE REAR OF VEHICLE, PREMATURE WEAR, NOT NORMAL. MOVE FORWARD TO PRESENT MAY 9 2014. 37,000 MILES AND THE FRONT BRAKES, PADS AND ROTORS, NEED REPLACING AND THE REAR PADS ALREADY NEED NEW PADS. THE BRAKES HAVE TO BE MALFUNCTIONING IN SOME WAY. CALLED GM FOR THE FIRST INCIDENT AND RECEIVED SOME RE-IMBURSEMENT. I HAVE NOT HAD REPAIRS DONE ON SECOND INCIDENT BUT HAVE MADE AN APPOINTMENT TO SECURE REPAIRS. IT SEEMS THAT WHAT CONTROLS BRAKING, EXAMPLE THE PROPORTIONATE VALVE, HAS FAILED IN THESE INSTANCES. THE RESULTS OF THE PROBLEM ARE THE BRAKES NEED TO BE REPLACED EVERY 18,000 MILES AND THAT IS NOT NORMAL. MY BRAKES, ESPECIALLY THE REAR LAST BETWEEN 50 AND 60 THOUSAND MILES AND ALL OTHER CARS OWNED AND THE FRONT NORMALLY LAST AT LEAST 40 THOUSAND MILE. GM HAS MADE MISTAKES IN BUILDING THE BRAKE SYSTEM WITH INFERIOR PARTS. *TR

05/08/2014
Components: VISIBILITY/WIPER
Incident Date: 05/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED2BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO WORK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

05/08/2014
Components: STEERING
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED2BJ******
Summary

2011 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO POWER STEERING ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, THE FLUID WAS LOW, BECAUSE THE STEERING GEAR WAS LEAKING. *JB

05/03/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 10/28/2011
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED9BJ******
Summary

I RAN OUT OF GASOLINE WHILE DRIVING BUT THE METER SAID THAT THE TANK WAS HALF FULL. SINCE, I HAVE RUN OUT OF GASOLINE A TOTAL OF 4 TIMES SINCE OWNING THE VEHICLE. I AM THE ORIGINAL OWNER. *TR

05/03/2014
Components: AIR BAGS
Incident Date: 05/31/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 1GNKVJED9BJ******
Summary

I WAS GOING STRAIGHT AT 40 MPH (CONFIRMED BY GM ENGINEER). ANOTHER VEHICLE TURNED IN FRONT OF ME AND THERE WAS A T-BONE STYLE OF ACCIDENT. THE OTHER CAR WAS TOTALED AND MINE TOOK ABOUT $18000 OF DAMAGE. NONE OF MY AIRBAGS DEPLOYED. I COMPLAINED TO GM, THEY SENT AN ENGINEER OUT TO LOOK AT THE VEHICLE BEFORE IT WAS REPAIRED TO ASSESS AND THEY SAID THAT THE AIRBAGS NOT DEPLOYING MEANT THAT THEY FUNCTIONED CORRECTLY. THE ENGINEERS REPORT SAID AT THE MOMENT OF IMPACT, MY CAR WAS TRAVELING 40MPH, AND I HAVE A HARD TIME BELIEVING THAT THE AIRBAGS WOULDN'T DEPLOY UNDER ANY CIRCUMSTANCES WHILE THE VEHICLE IS TRAVELING 40MPH. *TR

05/03/2014
Components: STEERING
Incident Date: 04/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED2BJ******
Summary

I PURCHASED MY 2011 CHEVROLET TRAVERSE AWD IN APRIL 2014 AND WITHIN THE FIRST WEEK I NOTICED A SLIGHT SHUDDERING IN MY STEERING AS I WOULD MAKE A TURN TO EITHER MY RIGHT OR LEFT. IT FEELS LIKE WHEN YOU HAVE A WARPED ROTOR EXCEPT THAT WHEN THIS SHUDDERING OCCURS I AM NOT APPLYING THE BRAKES. ALSO, I HAVE BEEN NOTICING A WHINING NOISE AS I AM MAKING TURNS IN EITHER DIRECTION. THIS IS DEFINITELY COMING FROM THE POWER STEERING PUMP. I CHECKED AND ADDED STEERING FLUID AND THE NEXT DAY THIS STILL CONTINUED. VEHICLE IS JUST OUT OF WARRANTY FOR THE IN-SERVICE DATE BUT NOT FOR THE 30,000 MILE BUMPER. I HAVE A FRIEND WHO ALSO IS EXPERIENCING THE SAME ISSUE WITH HIS CHEVROLET TRAVERSE AND WISH THAT GM WOULD DO A RECALL ON THIS VEHICLE SYSTEM BEFORE AN ACCIDENT OCCURS. FROM WHAT I HAVE READ, THERE HAS BEEN FAR TOO MANY COMPLAINTS FROM OTHER CONSUMERS CONCERNING THIS SAME POWER STEERING ISSUE. *TR

04/30/2014
Components: STEERING
Incident Date: 04/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLED9BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE, THE POWER STEERING ASSIST MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE REPAIRS WERE MADE THAT WERE UNKNOWN TO THE CONTACT. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 75,000.

04/28/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 04/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLED7BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE REDUCE ENGINE SPEED WARNING MESSAGE ILLUMINATED AND THE VEHICLE INDEPENDENTLY DECELERATED. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE THROTTLE BODY POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,780.

04/28/2014
Components: ENGINE
Incident Date: 04/26/2014
Crash: No
Fire: Yes
Summary

WE CAME TO A BRIEF STOP AT A DRIVE THROUGH LANE (APPROX. 5-10 SECONDS), HARD CRANK OF THE WHEEL LEFT, MILD ACCELERATION, TRAVELED ABOUT 15 FEET, CRANK TO RIGHT, PULL INTO A PARKING SPOT. IMMEDIATELY PRIOR TO THE VEHICLE COMING TO A STOP, I NOTICED THICK WHITE SMOKE EMANATING FROM THE EDGES OF THE HOOD, AND WHEN THE CAR CAME TO A STOP I ORDERED EVERYONE TO GET OUT. BLACK SMOKE STARTED AS WE EXITED THE VEHICLE. I HAD THE FIRE OUT QUICKLY, ESTIMATE 45-60 SECONDS FROM SEEING SMOKE UNTIL THE FIRE WAS COMPLETELY EXTINGUISHED WITH A CHEMICAL EXTINGUISHER. IMMEDIATELY AFTER THE FIRE WAS OUT, WHEN I WAS CHECKING THE UNDERCARRIAGE, I NOTICED A TRAIL OF OIL LEADING UP A COUPLE OF FEET FROM THE FINAL RESTING PLACE OF THE VEHICLE. THIS WAS OBSCURED BY ADDITIONAL OIL LEAKING, SHORTLY THEREAFTER. *JS

04/21/2014
Components: SEAT BELTS
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED1BJ******
Summary

IN OUR 8 PASSENGER TRAVERSE WE HAVE FREQUENT TROUBLE WITH THE MIDDLE ROW, MIDDLE SEAT BELT LOCKING UP WHEN IT IS NOT USED. THE PROBLEM OCCURS WHEN SOMEONE GOES TO BUCKLE THEIR BELT IN THIS SEAT - IT WILL NOT DISENGAGE AND WE HAVE TO MANIPULATE THE SEAT OR THE AREA AROUND THE WHERE THE SEAT BELT RETRACTS INTO THE SEAT TO GET IT TO DISENGAGE. SOMETIMES IT BECOMES SO DIFFICULT OR TIME CONSUMING WE HAVE TO MOVE THAT PERSON TO THE 3RD ROW SEATING IN THE FAR BACK. IT IS ONLY THIS SEAT BELT THAT DOES THIS AND AFTER CONDUCTING AN INTERNET SEARCH, WE ARE NOT THE ONLY CONSUMERS HAVING THIS ISSUE. THIS IS AN INCONVENIENCE AT THIS POINT BUT AM CONCERNED IT IS A SAFETY ISSUE - IF THE SEAT BELT BEHAVES THIS WAY, HOW DO I KNOW IT WILL WORK PROPERLY IN AN ACCIDENT? WHEN WE BROUGHT OUR CAR TO THE DEALER TO LOOK AT THIS ISSUE THEY TOLD US THEY COULD REPLACE THE SEAT BELT. MY CONCERN IS THIS SEEMS LIKE A DESIGN FLAW AND IF THEY REPLACE THE SEAT BELT WITH THE SAME OEM PART, WHAT PREVENTS THE ISSUE FROM RECURRING? *TR

04/16/2014
Components: STEERING
Incident Date: 12/26/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 48,000. THE VIN WAS UNAVAILABLE.

04/13/2014
Components: STEERING
Incident Date: 04/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED8BJ******
Summary

MY WIFE BOUGHT A NEW 2011 CHEVY TRAVERSE WHICH NOW HAS 78,572 MILES ON IT. THE POWER STERLING JUST FAILED ON IT YESTERDAY. I CHECKED THE FLUID LEVEL AND IT WAS OK. THE PUMP GROWLS WHEN TURNING AND IT IS ALMOST IMPOSSIBLE TO TURN WHEN THE CAR IS IDLING. I DROVE IT TO CHURCH THIS MORNING AND ALMOST HIT A PARKED VEHICLE WHILE TRYING TO TURN INTO A PARKING SPOT. MY WIFE WOULD NOT BE ABLE TO TURN THE VEHICLE IF SHE WERE DRIVING. THIS IS A REAL SAFETY ISSUE SINCE THE PUMP FAILS WITH NO WARNING. I KNOW THIS WON'T BE COVERED UNDER WARRANTY, BUT IS THERE A RECALL FOR THIS PROBLEM YET? *JS

04/11/2014
Components: STEERING
Incident Date: 03/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED9BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, SHE TURNED THE STEERING WHEEL TO THE RIGHT AND HEARD A WHINING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 09/16/14*LJ

04/11/2014
Components: STEERING
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLED8BJ******
Summary

MY VEHICLE HAS HAD A WHINING NOISE WHEN STEERING. IT ALSO FEELS "LOOSE" AS IF I'M NOT IN COMPLETE CONTROL OF THE STEERING. I TOOK THE VEHICLE TO THE DEALERSHIP AND THE SERVICE ADVISOR STATED THAT THIS IS A VERY COMMON PROBLEM AND THE STEERING COULD LIKELY GET WORSE IF NOT SERVICED. HE ALSO STATED THAT THIS IS NOT AN ISOLATED INCIDENT AND IS VERY COMMON. I HAVE HEARD REPORTS OF OWNERS OF THE SAME VEHICLES HAVING LOST CONTROL OF STEERING. I HAVE A THREE YEAR OLD DAUGHTER AND SAFETY WAS A MAJOR FACTOR IN PURCHASING THIS VEHICLE. I DO NOT FEEL SAFE KNOWING THAT THIS PROBLEM EXISTS. I HAD THE VEHICLE REPAIRED AT MY OWN EXPENSE. GENERAL MOTORS DOES HAVE A BULLETIN ON THIS PROBLEM SO THEY ARE AWARE OF THE ISSUE. HOWEVER, I BELIEVE THAT THE GOVERNMENT SHOULD INVESTIGATE AS THEIR MIGHT BE CONSUMERS OUT THERE THAT ARE NOT AWARE OF THIS SAFETY ISSUE. THEY MAY THINK THAT IT IS JUST A SIMPLE SQUEAK AND NOT AS SEVERE AS I WAS MADE AWARE. THANK YOU *JS

04/11/2014
Components: SEAT BELTS
Incident Date: 12/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVEED3BJ******
Summary

I GOT INTO MY CAR ONE DAY. I PULLED THE SEATBELT TO BUCKLE IT AND THE PIECE THAT HOOKS NEXT TO THE SEAT AND DOOR WAS BROKEN OFF. I TOOK IT INTO SUNDANCE AND THE MECHANIC TOLD ME ITD BE $250 TO FIX IT BUT HE'S NEVER SEEN ANYTHING LIKE THAT IN 40 YEARS AND THERES NO WAY WE COULDVE BROKEN IT. I STILL HAVENT HAD MONEY TO FIX IT AND ITS NOT COVERED UNDER WARRANTY FOR SOME REASON. *JS

04/08/2014
Components: ENGINE
Incident Date: 03/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGEDXBJ******
Summary

CONDENSER AND ALL BELTS HAD MAJOR LEAKS FOR NO APPARENT REASON. LOST ALL REFRIGERANT IN LESS THAT 24 HOURS. *TR

04/05/2014
Components: STEERING
Incident Date: 03/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED4BJ******
Summary

ON MARCH 8, 2014, (2011 CHEVY TRAVERSE) I WAS TURNING RIGHT INTO A RESTAURANT WHEN MY POWER STEERING WENT OUT. IT TOOK ALL OF MY STRENGTH AND MY 20 YR OLD SON (PASSENGER) TO TURN THE WHEEL TO GET OFF THE ROAD. WE ALMOST WENT INTO THE GUARDRAIL AND COULD HAVE VERY WELL BEEN PLOWED INTO FROM THE CAR BEHIND US. IN PARKING LOT WE CHECKED STEERING FLUID & ADDED SOME. ON WAY TO OUR HOUSE ABOUT 2 HOURS LATER IT HAPPENED AGAIN WHEN I MADE A LEFT TURN. THIS TIME I WENT OFF THE ROAD A BIT, INCHES AWAY FROM HEDGES & SOMEONE'S LAWN. VERY DANGEROUS. TOOK IT TO CHEVY DEALERSHIP WHO WANTED OVER $1,800.00 TO FIX THE POWER STEERING PUMP AND RACK & PINION. OF COURSE IT WAS NOT UNDER WARRANTY!!! I ENDED UP TAKING IT TO A PRIVATE SHOP AND PAID $1,470. I AGREE THAT THERE SHOULD BE A RECALL AND WE SHOULD GET OUR MONEY BACK. IF YOU RESEARCH THIS LIKE I HAVE DONE...THERE ARE A LOT OF PEOPLE OUT THERE WITH THE SAME PROBLEM. HOPE ALL OF YOU FILE A COMPLIANT TO FORCE A RECALL !!!! *TR

04/05/2014
Components: STEERING
Incident Date: 03/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED3BJ******
Summary

EXITING THE HIGHWAY ONTO THE OFF RAMP OF A REST AREA, THE CAR HAD COMPLETE LOSS OF POWER STEERING AS I DECELERATED. IT FELT LIKE THE CAR POWERED OFF, BUT I REALIZED IT WAS STILL RUNNING ONCE I BROUGHT THE CAR TO A STOP. HAD TO TURN OFF CAR AND RE-START TO REGAIN POWER STEERING. *TR

04/04/2014
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/02/2014
Crash: No
Fire: No
Summary

WHILE DRIVING ON THE HIGHWAY, MULTIPLE WARNINGS AND LIGHTS CAME ON AND SPEED WAS REDUCED BY THE ENGINE TO 20 MPH FROM 65MPH. IF THERE HAD BEEN ANOTHER VEHICLE BEHIND US AT THE TIME WE WOULD HAVE EASILY BEEN HIT BECAUSE OF THE RAPID DECELERATION. THE FIX WAS TO REPLACE THE THROTTLE BODY ON THE ENGINE. AFTER MUCH RESEARCH THIS APPEARS TO BE A VERY COMMON ISSUE IN CHEVROLET VEHICLES, AND BECAUSE OF THE MANNER OF THE VEHICLE SLOWING DOWN SO RAPIDLY I FEAR THAT THERE HAVE PROBABLY ALREADY BEEN ACCIDENTS RELATED TO THIS ISSUE. *TR

04/02/2014
Components: SEAT BELTS
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED0BJ******
Summary

DRIVERS SIDE SEAT BELT HAS STARTED TO FREY. THE CAR RADIO DOESN'T SHUT OFF WHEN IT'S SUPPOSED TO. IT STAYS ON EVEN ONCE DOOR IS OPENED. YOU MUST SIT IN THE CAR AND WAIT FOR IT TO TURN OFF. THINKING THERE MAY BE SOME TYPE OF ELECTRICAL PROBLEM, BUT NO ONE SEEMS TO KNOW HOW TO FIX IT....NOT EVEN THE DEALERSHIP. *TR

04/01/2014
Components: STEERING
Incident Date: 02/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED1BJ******
Summary

OUR 2011 TRAVERSE HAS EXPERIENCED NO POWER STEERING AT LOW SPEEDS WHICH HAS NOW RESULTED IN NO POWER STEERING AT ALL.. MY WIFE DRIVES THIS VEHICLE EVERY DAY WITH OUR CHILDREN, SHE HAS HAD SEVERAL CLOSE CALLS DUE TO THE FACT OF NO POWER STEERING. WHILE CHECKING INTO THE ISSUE, I NOTICED THAT THERE ARE ALOT OF INDIVIDUALS EXPERIENCING THE SAME EXACT PROBLEM. THIS IS NOT A CONVENIENCE ISSUE THIS IS A HUGE SAFETY ISSUE!!! I CAN NOT BELIEVE NOTHING HAS BEEN DONE ABOUT THIS YET, I HAVE PURCHASED SEVERAL CHEVROLET/GM PRODUCTS AND CURRENTLY OWN 4 DIFFERENT VEHICLE MADE BY THIS COMPANY, I KNOW THERE IS A LOT OF PEOPLE IN THE SAME BOAT AS I AM. THERE IS NO NEED FOR AN ACCIDENT OR SOMETHING WORSE TO HAPPEN BEFORE THIS GETS RESOLVED. *TR

04/01/2014
Components: STEERING
Incident Date: 11/29/2013
Crash: No
Fire: No
Summary

HEARD A NOISE IN NOVEMBER 2013 BUT JUST ONCE AND DIDN'T HEAR IT AGAIN TILL JANUARY 2014 ONLY WHEN TURNING WHEEL. I THOUGHT I WAS IMAGINING IT CAUSE NOBODY ELSE NOTICED IT WHEN I WAS TRYING TO HAVE IT CHECKED. FLUIDS WHERE FINE, NO WARNING INDICATORS. FINALLY IN MARCH 2014 HEARD IT AGAIN AND STARTING RESEARCHING WHAT IT COULD BE. FOUND A TECHNICAL SERVICE BULLETIN ABOUT THE STEERING PROBLEM. I CONTACTED CHEVROLET ABOUT THIS SINCE MY CAR WAS OUT OF WARRANTY AND THEY SAID IT HAD TO BE DIAGNOSED BY A CHEVY DEALERSHIP, SO I SCHEDULED TO HAVE IT DIAGNOSED. DEALERSHIP SAID IT IS THE POWER STEERING AND THAT IT HAS TO BE REPLACED. I ASKED WHAT CAUSED IT AND THEY SAID IT IS A DESIGN FLAW AND THAT THEY HAVE SEEN IT IN THE ACADIA, TERRAIN AND TRAVERSE VEHICLES. I CALLED CHEVROLET BACK AND REPORTED THE DEALERSHIP FINDINGS AND THEY ARE SUPPOSED TO CONTACT ME WITH A SOLUTION ON HOW THEY CAN HELP ME WITH THE REPAIR SINCE THIS IS A DESIGN FLAW AND NOT SOMETHING I CAUSED. *TR

03/25/2014
Components: STEERING,VEHICLE SPEED CONTROL
Incident Date: 03/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED5BJ******
Summary

MY CHECK ENGINE LIGHT CAME ON WEDNESDAY, MARCH 19, 2014. ON FRIDAY MORNING, WHILE DRIVING TO WORK, MY CAR ACCELERATED AND THEN SLOWED DOWN; GOING FROM APPROXIMATELY 70 MPH TO 15 MPH. WHEN I TOOK IT TO THE DEALER THEY CALLED ME BACK AND SAID THE THROTTLE BODY HAD GONE BAD AND HAD TO BE REPLACE. I WAS TOLD BY SEVERAL OTHER PEOPLE THAT A THROTTLE BODY SHOULD NOT BE GOING BAD THIS EARLY IN A CAR; AS A MATTER IF FACT I HAVE DRIVE SEVERAL CARS WELL OVER 100,000 MILES AND NEVER HAD A PROBLEM WITH THE THROTTLE BODY. THIS NEEDS TO BE A RECALL BECAUSE THIS IS A FAMILY VEHICLE AND MANY PEOPLE ARE TRANSPORTING PRECIOUS FAMILY CARGO. A CAR SHOULD NOT FORCIBLY BE DECREASING FROM 70 TO 15 MPH. HAVING A BAD CRASH IS AN UNDERSTATEMENT. ALSO THE AIR CONDITIONING HAS ALREADY HAD TO BE CHECKED. THIS VEHICLE IS PUTTING A BAD TASTE IN MY MOUTH. ANYMORE PROBLEMS AND IT WILL GET TRADED IN. I WILL NOT GET ANOTHER CHEVROLET FOR SURE. *TR

03/25/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 01/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED2BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 75 MPH THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO COAST VEHICLE ONTO THE EMERGENCY LANE. THE FOLLOWING WARNING LIGHT INDICATORS WERE ILLUMINATED, SERVICE ENGINE LIGHT, ENGINE POWER REDUCED, AND SERVICE TRACTION CONTOL SENSOR AS THE VEHICLE STALLED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AT LEAST THREE TIMES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THEN IT STALLED AGAIN. AN AUTHORIZED DEALER DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59154.

03/25/2014
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 03/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED6BJ******
Summary

MY ISSUE STARTED WHEN I WAS MAKING LEFT HAND TURNS IT WOULD SOUND LIKE THE ENGINE WOULD MAKE A LOUD NOISE WITH SOME GRINDING NOISE. THEN IT STARTED HAPPENING WITH RIGHT HAND TURNS AS WELL. TOOK IT TO THE DEALERSHIP TODAY AND THEY BELIEVE THAT IT IS THE TRANSMISSION. AFTER DOING SOME RESEARCH I FOUND ALOT OF SIMILAR ISSUES. THIS NEEDS TO BE FIXED BY GM. I AM CURIOUS TO SEE HOW THIS IS HANDLED BY GM AND THE DEALERSHIP. BASICALLY IT SHOULD BE A NO BRAINER, THE VEHICLE IS 4 YEARS OLD, TRANSMISSION SHOULD NOT GO OUT THAT FAST. ALREADY FILED A COMPLAINT AND CONTACTING GM THIS AFTERNOON AS WELL. I HAVE A FEELING THIS IS GOING TO BE A FIGHT. BELOW ARE OTHER ISSUES REPORTED TO NHTSA, I STOPPED LOOKING AFTER PAGE 3 TOOK CAR IN FOR ODD NOISE IN STEERING. WAS TOLD PUMP WAS BAD AND SEAL WAS BAD. APPEARS THAT THIS IS A COMMON ISSUE WITH THIS TYPE OF VEHICLE AND NO RECALL HAS BEEN MADE. ITS NOT JUST ONE OR TWO CARS, AFTER RESEARCH IS HUNDREDS OF CARS. NHTSA ID NUMBER: 10567931 LOUD WHINING SOUND COMING FROM FRONT END. WHEN TURNING STEERING WHEEL SLOWLY YOU CAN HEAR A LOUD SCRATCHING NOISE. BOUGHT THE CAR BRAND NEW AND ONLY HAVE 17K MILES IN 3 YEARS. ENTIRE STEERING COLUMN HAD TO BE REPLACED. POWER STEERING FLUID LEAKING. NHTSA ID NUMBER: 10566861 TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL VIBRATION IN THE STEERING WHEEL WHEN TURNING IN EITHER DIRECTION. THE CONTACT ALSO INDICATED THAT THE VEHICLE WAS STATIONARY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE POWER STEERING FLUID AND PUMP WERE REPLACED BUT THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000. NHTSA ID NUMBER: 10555889 POWER STEERING HAS ISSUES AT LOW SPEEDS WHEN TURNING. DEALER COST TO REPLACE PUMP AND GEAR IS 2,500! NHTSA ID NUMBER: 10520885. *TR

03/17/2014
Components: STEERING
Incident Date: 01/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED4BJ******
Summary

I WAS DRIVING MY CAR AND ATTEMPTING TO TURN RIGHT. ALL OF A SUDDEN THE POWER STEERING FAILED AND I ALMOST WAS HIT BY A CAR GOING BECAUSE I WASN'T ABLE TO TURN INTO THE RIGHT HAND LANE. BECAUSE THE STEERING WHEEL BARELY MOVED, THE CAR INSTEAD OF MAKING THE RIGHT, ROMPED OVER ON THE DIVIDER.THIS HAPPENED 3 MORE TIMES BEFORE IT HAD TO BE TOWED. THIS HAPPENED WHEN CAR WAS LITERALLY JUST AT 37 MONTHS, ONE MONTH OUT OF THE BUMPER TO BUMPER WARRANTY. I ENDED UP PAYING A GREAT DEAL FOR THIS REPAIR. *TR

03/15/2014
Components: STEERING
Incident Date: 03/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED4BJ******
Summary

I WAS DRIVING MY CAR AND ATTEMPTING TO TURN ONTO A BUSY STREET. ALL OF A SUDDEN THE POWER STEERING FAILED AND I ALMOST WAS HIT BY A CAR GOING 35 MILES BECAUSE I WASN'T ABLE TO TURN INTO THE RIGHT HAND LANE. BECAUSE THE STEERING WHEEL BARELY MOVED, I TURNED INTO THE LEFT LANE OF THE STREET. THIS HAPPENED 3 MORE TIMES BEFORE I BROUGHT THE CAR TO THE SHOP. IT SEEMS THIS PROBLEM IS OCCURRING IN MANY CHEVROLET TRAVERSES (AS SEEN BY THE NUMBER OF COMPLAINTS ABOUT THIS ISSUE AND THE CLASS ACTION LAWSUIT, AGUILAR V. GENERAL MOTORS). I HAD TO PAY THE DEALERSHIP TO FIX MY CAR AND PAY FOR A RENTAL CAR WHILE IT WAS GETTING FIXED. I AM WORRIED THIS PROBLEM WILL CONTINUE AS IT HAS IN MULTIPLE CHEVROLET TRAVERSES MANUFACTURED IN THE SAME YEAR. I BELIEVE MY CAR IS EXTREMELY UNSAFE FOR MY FAMILY TO BE IN AND BELIEVE THERE SHOULD BE A RECALL TO FULLY FIX THIS POWER STEERING ISSUE. *TR

03/15/2014
Components: AIR BAGS
Incident Date: 06/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED2BJ******
Summary

THE SERVICE AIRBAG INDICATOR RANDOMLY COMES ON. THERE ARE A COUPLE OF ERROR MESSAGES "SERVICE AIRBAG" OR "SERVICE PASSENGER AIRBAG". WE HAVE REPEATEDLY TAKEN IT TO THE DEALER BUT DESPITE TRYING THEY HAVE BEEN UNABLE TO FIX THE PROBLEM. CHEVY HAS ISSUED TWO TECHNICAL BULLETINS INDICATING THAT COMMON DEVICES LIKE CELL PHONES IN THE FRONT SEAT MAY INTERFERE WITH THE SENSORS. THE CRITICAL QUESTION IS WHETHER THE AIRBAGS ARE WORKING PROPERLY OR IN THE WORST CASE THE CELL PHONES ARE DE-ACTIVATING THE AIRBAGS. THE DEALER HAS BEEN UNABLE DETERMINE WHETHER THE AIRBAGS ARE WORKING PROPERLY WHEN THERE ARE CELL PHONES IN THE CAR AND/OR WHEN THE SERVICE INDICATOR LIGHTS COME ON. THIS IS THE CAR USED BY MY 17 YEAR OLD DAUGHTER TO DRIVE HERSELF AND MY SON TO SCHOOL AND I WANT TO BE ASSURED THAT THE AIR BAGS ARE WORKING CORRECTLY AND THAT THE ONLY PROBLEM IS WITH A FALSE SERVICE INDICATOR. CAN YOU HELP GET THIS ASSURANCE FROM CHEVY? *TR

03/11/2014
Components: ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM,ENGINE
Incident Date: 03/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED8BJ******
Summary

TRAVELING AT 70 MPH, SUDDENELY TRACTION CONTROL LIGHT CAME ON, THEN ENGINE POWERED DOWN, I FIND THAT THIS IS A COMMON PROBLEM WITH THIS CAR, WHY ISN'T SOMETHING BEING DONE. THIS HAS HAPPENED 4 TIMES SINCE MARCH 5, 2014. AT SHOP NOW WILL COST ME OVER $500.00 TO REPLACE THE THROTTLE CONTROL. THIS NEEDS TO BE A RECALL. *TR

03/08/2014
Components: STEERING
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFED3BJ******
Summary

TOOK CAR IN FOR ODD NOISE IN STEERING. WAS TOLD PUMP WAS BAD AND SEAL WAS BAD. APPEARS THAT THIS IS A COMMON ISSUE WITH THIS TYPE OF VEHICLE AND NO RECALL HAS BEEN MADE. ITS NOT JUST ONE OR TWO CARS, AFTER RESEARCH IS HUNDREDS OF CARS. *TR

03/03/2014
Components: STEERING,ENGINE
Incident Date: 10/01/2013
Crash: No
Fire: No
Summary

LOUD WHINING SOUND COMING FROM FRONT END. WHEN TURNING STEERING WHEEL SLOWLY YOU CAN HEAR A LOUD SCRATCHING NOISE. BOUGHT THE CAR BRAND NEW AND ONLY HAVE 17K MILES IN 3 YEARS. ENTIRE STEERING COLUMN HAD TO BE REPLACED. POWER STEERING FLUID LEAKING. *TR

02/27/2014
Components: ENGINE
Incident Date: 01/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED6BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 79,000.

02/26/2014
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED8BJ******
Summary

I WAS DRIVING AT 65 MPH, AND HIT A SMALL BUMP WHERE A BRIDGE ENDS AND THE PAVEMENT RESUMES. THE CHECK ENGINE LIGHT CAME ON AS WELL AS SERVICE STABILTRAK AND REDUCED ENGINE POWER INDICATORS. I WAS ABLE TO LIMP THE VEHICLE TO THE LOCAL DEALERSHIP FOR REPAIRS, BUT AT A VERY REDUCED SPEED. THE DEALER FOUND THAT THE "THROTTLE POSITION SENSOR" TO BE FAULTY, AND AFTER REPLACING THAT ITEM THE VEHICLE RAN NORMALLY. THIS WAS NOT COVERED UNDER WARRANTY. THE REPAIR COST WAS $540. I AM TOLD THAT THESE ARE A COMMON PROBLEM BOTH BY THE DEALER AS WELL AS BY AN INDEPENDENT SHOP. I AM SURPRISED THAT: 1. A PART SUCH AS THIS IS FAILING IN A VEHICLE WITH SO FEW MILES 2. THAT THIS WAS NOT COVERED UNDER ANY TYPE OF WARRANTY. *TR

02/25/2014
Components: ELECTRICAL SYSTEM,STRUCTURE,SEATS
Incident Date: 02/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFED6BJ******
Summary

THERE HAS BEEN A LEAK IN MY CHEVY TRAVERSE 2011 FOR A LONG TIME BUT WE HAD NO IDEA BECAUSE IT WAS UNDER THE FOAM IN THE CARPETS. WE FOUND WATER IN OUR BATTERY COMPARTMENT BEHIND THE SEAT. WE HAD TO REMOVE THE SEATS IN THE CAR AND FOUND BLACK MOLD UNDER THE CARPETS. WE HAVE BEEN SO SICK FOR AWHILE(DAUGHTER DIAGNOSED WITH AUTISM) CHEVY/GM WANTS TO CHARGE US 1400+ TO FIX THE PROBLEM THAT HAS PROBABLY BEEN GOING ON SINCE WE PURCHASED THE CAR BRAND NEW IN 2011. I AM SO SADDENED THAT OUR FAMILIES SAFETY IS NOT CHEVY'S PRIORITY. IT HAS 48000 MILES ON IT SO IT IS OUT OF THE WARRANTY WINDOW. NO HELP FROM CHEVY TO TAKE THE RESPONSIBILITY TO FIX THIS ISSUE. HAVE I MENTIONED THEY HAVE HAD MY CAR FOR OVER A WEEK AND STILL CANNOT FIGURE OUT WHERE THE WATER IS COMING FROM??? OH AND THEY DIDN'T HAVE A LONER FOR US EITHER..... *TR

02/23/2014
Components: ENGINE AND ENGINE COOLING,TRACTION CONTROL SYSTEM
Incident Date: 02/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED6BJ******
Summary

WHILE TRAVELING ON THE HIGHWAY HEADING TO THE AIRPORT, WE WERE GOING APPROXIMATELY 60MPH.THE ENGINE LIGHT CAME ON AND TRUCK BEGAN TO POWER DOWN. THE TRACTION CONTROL/STABILI TRACK LIGHT ALSO CAME ON AND WE WERE LOSING SPEED AND COULD NOT ACCELERATE. WITH OTHER VEHICLES AROUND US WERE GOING 60MPH OR MORE WE HAD TO TRY AND GET OFF HIGHWAY TO SIDE OF ROAD BEFORE OUR TRUCK LOST POWER ALL TOGETHER. WE THEN SHUT OFF THE TRUCK LET IT SIT FOR FEW MINUTES AND THEN TURNED TRUCK BACK ON. WE WERE THEN ABLE TO PULL BACK ON TO HIGHWAY AT FULL SPEED. IT HAPPENED A TWO MORE TIMES BEFORE WE WERE ABLE TO REACH OUR DESTINATION. THREE DAYS LATER WE WERE BACK IN OUR TRUCK LEAVING THE AIRPORT HEADING HOME AND WITHIN 5 MINUTES OF BEING ON THE ROAD OUR TRUCK BEGAN TO POWER DOWN AGAIN, CHECK ENGINE LIGHT CAME ON AND STABILI TRACK LIGHT ALSO CAME ON. WE HAD TO AGAIN PULL OVER BUT THIS TIME AT LEAST 5 TIMES BEFORE WE WERE ABLE TO MAKE IT HOME. IT WAS A VERY DANGEROUS AND SCARY ORDEAL. WE CONTACTED ATLANTIC CHEVY ABOUT THE PROBLEM AND WE BROUGHT TRUCK IN A WEEK LATER DUE TO THE FACT THAT THEY SAID THEY DID NOT HAVE A LOANER VEHICLE AVAILABLE FOR US. WE WERE TOLD THAT IT WAS THE THROTTLE BODY AND WE WERE NOT COVERED SINCE WE WERE PAST OUR 3YR/36,000 MILES WARRANTY. AFTER MUCH RESEARCH, WE HAVE FOUND THAT WE ARE ONE OF MANY OTHER GM CUSTOMERS WHO HAVE HAD THE SAME SITUATION WITH THEIR VEHICLE POWERING DOWN IN THE MIDDLE OF DRIVING. THIS IS NOT JUST A RANDOM PROBLEM WITH OUR VEHICLE BUT APPEARS TO BE A DEFECTIVE PROBLEM WITH THE PART. CUSTOMERS ARE BEING EXPECTED TO PAY FOR THIS TO BE FIXED WHEN IN FACT IT SHOULD BE A RECALL ON THE PART OR IT SHOULD BE COVERED UNDER THE FEDERAL EMISSIONS WARRANTY. I HOPE BY US FILING THIS COMPLAINT THAT IT WILL BE LOOKED INTO FURTHER AND THAT IT WILL BE HANDLED IN THE WAY THAT SATISFIES ALL GENERAL MOTOR CUSTOMERS WHO HAVE HAD TO DEAL WITH THIS PROBLEM. THANK YOU. *TR

01/29/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVFED0BJ******
Summary

TRAVELING AT 45 MPH OR GREATER, WARNING MESSAGE COMES ACROSS DASH "TRACTION CONTROL OFF"' WITH IN 2 MINUTES WARNING MESSAGE CHANGES TO "SERVICE STABILITRAK SYSTEM" WITHIN 2 MINUTES WARNING MESSAGE CHANGES TO "REDUCED ENGINE POWER". WITHIN 2 MINUTES OF THIS MESSAGE THE ENGINE LOSES MOST OF ITS POWER IMMEDIATELY AND CAR LURCHES TO LESS THAN 5 MPH. *TR

01/28/2014
Components: POWER TRAIN,ENGINE
Incident Date: 01/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED1BJ******
Summary

MULTIPLE TIMES WITHOUT WARNING, TRACTION CONTROL OFF LIGHT TURNS ON FOLLOWED BY SERVICE STABILIZATION SYSTEM AND ENGINE POWER REDUCED TO 10 %. THIS HAPPENED WHILE GOING 60 MPH ON A HIGHWAY WITH A TRACTOR TRAILER BEHIND ME, I SUDDENLY WENT DOWN TO 20MPH AND HAD TO SWERVE OFF THE ROAD. I WAS NEARLY HIT BY THE TRUCK AS IT PASSED ME. VERY DANGEROUS SITUATION THAT MULTIPLE TRAVERSE OWNERS HAVE COMPLAINED ABOUT. WHEN WILL THIS BE A RECALL? ONLY AFTER SOMEONE IS KILLED OR SERIOUSLY HURT! DEALER REPLACED THE THROTTLE BODY AT A COST OF NEARLY $500, A 3 YEAR OLD CAR SHOULD NOT BE HAVING THESE ISSUES, GM SHOULD BE PAYING FOR THE FIX! *TR

01/13/2014
Components: TRACTION CONTROL SYSTEM,ENGINE
Incident Date: 12/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED3BJ******
Summary

THIS VEHICLE AT RANDOM TIMES TELLS YOU THAT YOU NEED TO SERVICE YOU STAILITRAK AND TRACTION CONTROL AND REDUCES POWER WHICH IS DANGEROUS BECAUSE OF THE FACT IT LOSES POWER AND WHEN YOU WANT TO PASS YOUR NOT ABLE TO. EVEN IF YOUR CLIMBING A SMALL LITTLE HILL IT WILL BARELY CLIMB WHICH PUTS OTHERS AT RISK OF CRASHING ESPECIALLY IN ICY OR DANGEROUS CONDITIONS, OR MAYBE EVEN WORSE. THIS IS A GOOD FAMILY HAULER, BUT NOT WHEN IT REDUCES POWER AND PUTS OTHERS AT RISK. *TR

12/27/2013
Components: STEERING
Incident Date: 12/25/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT WAS DRIVING 15 MPH WHEN THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED ON THE ISSUE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60000.

12/22/2013
Components: SERVICE BRAKES
Incident Date: 12/20/2012
Crash: No
Fire: No
Summary

AT 12000 MILES THE DEALER SAID I NEEDED NEW REAR BRAKES. I ASKED IF UNDER WARRANTY AND WAS TOLD NO CHARGED $700 TO FIX. NOW AT 24000 SAID FRONT BRAKES BAD AND WILL COST $550 MUST BE SOMETHING DEFECTIVE. *TR

12/12/2013
Components: STEERING
Incident Date: 08/09/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL VIBRATION IN THE STEERING WHEEL WHEN TURNING IN EITHER DIRECTION. THE CONTACT ALSO INDICATED THAT THE VEHICLE WAS STATIONARY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE POWER STEERING FLUID AND PUMP WERE REPLACED BUT THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.

12/11/2013
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM,ENGINE
Incident Date: 12/09/2013
Crash: No
Fire: No
Summary

DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN THERE WAS AN ALERT ON THE DASHBOARD SAYING THAT "TRACTION CONTROL OFF" THEN IMMEDIATELY AFTER ANOTHER ALERT CAME ON STATING THAT "ENGINE POWER HAS BEEN REDUCED". I WAS UNABLE TO ACCELERATE FULLY. I TURNED THE CAR OFF AND BACK ON AND IT RESET IT BUT THE SAME ALERTS CAME BACK ON MINUTES LATER. THE NEXT DAY I TOOK IT TO THE DEALERSHIP AND THEY SAID THE THROTTLE BODY HAD TO BE REPLACED. THIS SEEMS TO BE A COMMON OCCURRENCE FOR THESE VEHICLES AND AFTER RESEARCHING ONLINE I HAVE FOUND HUNDREDS OF OTHERS THAT HAVE HAD THE SAME PROBLEM. THIS IS EXTREMELY DANGEROUS AND CHEVY/GM SHOULD SERIOUSLY CONSIDER RECALLING THIS PART. *TR

12/10/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 12/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED7BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 48,000. *TR

11/30/2013
Components: POWER TRAIN,ENGINE
Incident Date: 11/08/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED6BJ******
Summary

I WAS DRIVING ON A STATE HIGHWAY WITH NOWHERE TO PULL SAFELY OFF THE ROAD WHEN THE THROTTLE BODY FAILED. THIS FAILURE CAUSED THE ENGINE CONTROL COMPUTER TO SET THE ENGINE TO "REDUCED POWER MODE" WHERE I COULD NOT DRIVE THE CAR PAST 20 MPH WITH THE ENGINE BARELY RUNNING. I HAD TO DRIVE THE VEHICLE FOR ABOUT 1/2 MILE IN THIS CONDITION BEFORE I COULD GET THE CAR OFF THE ROAD. THIS HAPPENED ON A DARK WINDING STRETCH OF ROAD WHERE TRAFFIC NORMALLY MOVES AT AROUND 45 MPH SO THERE WAS A SIGNIFICANT POTENTIAL FOR A REAR END COLLISION WITH A CAR SPEEDING UP BEHIND ME. *TR

11/16/2013
Components: ELECTRICAL SYSTEM
Incident Date: 10/23/2013
Crash: No
Fire: No
Summary

I WAS DRIVING HOME FROM SAN DIEGO TO AZ WITH MY 3 KIDS WHEN ALL OF THE SUDDEN ALL MY WARNING DASH LIGHTS STARTED FLASHING, THE RADIO LOST POWER AND I LOST POWER STEERING. THIS WENT ON FOR ABOUT 1 MIN AND THEN EVERYTHING WENT AWAY AND THE RADIO TURNED BACK ON AND THE CAR SEEMED TO BE FINE. FIVE MINS LATER THE SAME THING HAPPENED SO I EXITED THE FREEWAY IN ALPINE CA, AND DROVE TO THE ONLY MECHANIC IN THE ENTIRE TOWN. AFTER AN HOUR THE MECHANIC CAME AND TOLD ME MY KEY WAS BAD AND THAT THE COMPUTER WASN'T RESPONDING AT ALL TO IT. LUCKILY FOR ME I HAD THE SPARE AND HE TRIED THAT KEY AND IT TOO WOULDN'T START THE CAR. AT THIS POINT THE MECHANIC SAID I'D HAVE TO LEAVE THE CAR WITH HIM FOR FURTHER DIAGNOSING. I THEN RENTED A CAR AND HEADED TO AZ FOR THE WEEKEND. THE DAY AFTER THEY HAD MY CAR THEY CALLED ME AND SAID THE CAR STARTED UP WITH NO PROBLEM AND NOW THEY WERE GOING TO TRY TO RECREATE THE PROBLEM. AFTER 2 DAYS AND $438.00 THEY FOUND NOTHING WRONG WITH MY CAR. I CAME AND PICKED UP MY CAR AND EVERYTHING SEEMED FINE FOR A FEW WEEKS THEN I WENT TO START IT ONE DAY AND NO POWER, THE VEHICLE WASN'T RECOGNIZING MY KEYS AT ALL. I POPPED THE TRUNK AND LOOKED AROUND THE TRIED TO RESTART THE VEHICLE AND IT STARTED FINE. NOW A MONTH LATER I DRIVE TO GO PICK UP MY DAUGHTER AT A FRIENDS HOUSE AT NIGHT AND TURN THE CAR OFF FOR 10 MINS AND IT WON'T START AGAIN. THE CAR HAS POWER BECAUSE ALL THE DASH WARN LIGHTS ARE GOING OFF AGAIN BUT IT WON'T START. I ENDED UP LEAVING MY CAR AND WALKING HOME WITH MY 3 KIDS AGAIN AT NIGHT. I'M SURE TOMORROW IT WILL START JUST FINE BUT I NEED TO TAKE IT TO THE DEALERSHIP BUT CAN'T AFFORD FOR THEM TO NOT FIX IT AGAIN AND JUST HAND ME A BILL FOR THE TIME SPENT ON IT! ANY IDEAS????? PLEASE HELP I DON'T HAVE MONEY TO THROW AWAY, THIS IS A NEW CAR BASICALLY AND THIS IS CRAZY! *TR

10/24/2013
Components: ENGINE
Incident Date: 10/24/2013
Crash: No
Fire: No
Summary

MY WIFE WAS DRIVING HOME FROM A DEPARTMENT STORE WITH MY THREE CHILDREN IN THE VEHICLE WHEN A LIGHT CAME ON IN THE DASHBOARD AND SAID ENGINE HOT. SHE PULLED OVER AND CALLED ME. I TOLD HER TO CHECK THE COOLANT TANK. SHE SENT ME A PICTURE FROM HER PHONE. IT WAS FULL BUT THE VEHICLE WAS OVERHEATING. SHE HAD TO STOP 3 TIMES ON THE WAY HOME AND WE LIVE NO MORE THAN 12 MINUTES FROM THE DEPARTMENT STORE. WHEN SHE GOT HOME SHE LOOKED UNDER THE VEHICLE AND SAID THERE WAS A SMALL PUDDLE. SHE HAS AN APPOINTMENT IN A FEW DAYS AT THE DEALERSHIP TO GET IT CHECKED OUT. I AM JUST NOT SURE WE CAN EVEN DRIVE THE TRAVERSE TO THE DEALERSHIP SAFELY. *TR

09/30/2013
Components: STEERING
Incident Date: 09/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED8BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT WAS DRIVING 15 MPH WHEN THE POWER STEERING FAILED. THE CONTACT COASTED OFF ROAD, SHUT OFF AND RESTARTED THE VEHICLE. THE VEHICLE BEGAN TO PERFORM NORMALLY BUT THE FAILURE SOON RECURRED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER FOR REPAIR WHERE IT WAS DIAGNOSED WITH HAVING LEAKS IN THE POWER STEERING PUMP AS WELL AS THE RACK AND PINION. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE FAILURE MILEAGE WAS 69,632.

09/27/2013
Components: AIR BAGS
Incident Date: 09/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVFED9BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED ON, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE AIR BAG MODULE HAD TO BE REPLACED HOWEVER, THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 35,000.

09/19/2013
Components: STEERING
Incident Date: 08/06/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED5BJ******
Summary

WHILE TURNING, MY STEERING WHEEL LOCKS UP. ALMOST IMPOSSIBLE TO TURN AT TIMES. IT HAS MADE A SQUEAKING NOISE FOR A WHILE, BUT THE "LOCKING" JUST STARTING ABOUT 6 WEEKS AGO. IT DOESN'T HAPPEN ALL OF THE TIME AND HAPPENS AT VARIOUS SPEEDS WHILE TURNING.

09/19/2013
Components: ENGINE
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED4BJ******
Summary

ENGINE PISTONS STARTED KNOCKING, MOTOR FAILED/SEIZED. DELLENBACH CHEVROLET CLAIMS IT WAS FROM OIL FILTER BEING 1/2 TURN LOOSE. THERE WAS NO OIL ON MY DRIVEWAY, WORK, OR UNDER VEHICLE WHEN ENGINE FAILED. *TR

08/20/2013
Components: STEERING
Incident Date: 06/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED2BJ******
Summary

WHEN YOU TRY TO TURN THE STEERING WHEEL AND THE CAR IS IN DRIVE TO COME OUT OF A PARKING SPACE, THE STEERING WHEEL WILL NOT TURN. PERIODICALLY WHILE DRIVING AND MAKING LEFT TURNS PRIMARILY, THE POWER STEERING IS GONE. YOU HAVE TO TURN THE WHEEL VERY HARD TO MAKE A LEFT TURN. THIS HAPPENS DAILY IN ALL WEATHER CONDITIONS, BOTH DAY AND NIGHT. I TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THIS IS NORMAL. HOWEVER, EACH DAY, IT BECOMES HARDER AND HARDER TO TURN THE STEERING WHEEL. I CAN NOT MAKE ANY SUDDEN TURNS, BECAUSE THE STEERING WHEEL WILL NOT TURN AND I AM SCARED THAT MY CAR WILL BE HIT, BECAUSE I AM NOT ALWAYS ABLE TO TURN THE STEERING WHEEL. *TR

08/03/2013
Components: TIRES,WHEELS,SERVICE BRAKES
Incident Date: 07/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKREED8BJ******
Summary

TWO THINGS #1-TRAVELING ON INTERSTATE 95. RIGHT REAR TIRE BLOW. THE INSIDE OF THE TIRE RIP ALL AROUND. I HAVE A PICTURE OF THE TIRE IN TWO PIECES.IF YOU ARE INTERESTED IN SEEING THE PICTURE EMAIL ME AND I WILL SEND IT TO YOU. #2-ALSO EVER SINCE I BOUGHT THE VEHICLE IN SEPTEMBER 2010 THE BRAKES SQUEAKS. ITS BEEN LOOKED AT MULTIPLE TIME BY TWO DEALERS. TO THIS DAY THE BRAKES STILL SQUEAK. VERY ANNOYING. THE WARRANTY IS OUT NOW BUT THE PROBLEM STILL EXIST. LOOK AT THE HISTORY OF THE BRAKE ISSUE. *TR

07/18/2013
Components: STEERING
Incident Date: 06/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVFED5BJ******
Summary

2011 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO SUDDEN LOSS OF ELECTRIC STEERING IN VEHICLE. *SMD THE CONSUMER STATED THERE WAS NO WARNING ON THE DASHBOARD. HE STOPPED AND RE-STARTED THE VEHICLE AND THE STEERING RETURNED TO NORMAL. THE CONSUMER IMMEDIATELY DROVE TO THE DEALER. BUT, THEY WERE UNABLE TO FIND ANY PROBLEMS. HOWEVER, THEY DID SUGGEST, IT MAY HAVE BEEN CAUSED BY A WET BELT.

06/30/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/28/2013
Crash: No
Fire: Yes
Vehicle Identification Number: 1GNKRGED9BJ******
Summary

MY WIFE RETURNED FROM THE DEALERSHIP AFTER RECEIVING AN OIL CHANGE AND TIRE ROTATION. SHE PARKED THE CAR IN THE DRIVEWAY AT THE HOUSE AND EXITED THE VEHICLE. AFTER ABOUT 10 MINUTES MY FAMILY GOT IN THE VEHICLE. I SMELLED A BURNING ODOR WHILE WALKING TO THE VEHICLE. MY WIFE CRANKED THE VEHICLE AND IMMEDIATELY THERE WAS WHITE SMOKE COMING FROM UNDER THE HOOD. I OPENED THE HOOD AND THERE WAS A FIRE BURNING IN THE ENGINE COMPARTMENT. WE GOT THE FAMILY OUT OF THE CAR AND I GRABBED A WATER HOSE AND PUT THE FLAMES OUT. AFTER ABOUT 15 MINUTES I NOTICED THAT SMOKE WAS AGAIN COMING FROM THE ENGINE COMPARTMENT. I DISCONNECTED THE CABLE FROM THE POSITIVE TERMINAL IN THE ENGINE COMPARTMENT AND THE SMOKED STOPPED. I WAS TOLD BY THE DEALERSHIP THAT THE BATTERY CABLE CAUGHT FIRE BECAUSE IT WAS NOT SUFFICIENT ENOUGH TO HANDLE THE ELECTRICAL LOAD OF THE VEHICLE AND THAT THE REPLACEMENT CABLE WAS MUCH THICKER AND MORE INSULATED. THESE CABLES NEED TO BE REPLACED IMMEDIATELY BEFORE THERE IS A LOSS OF LIFE. *TR

06/27/2013
Components: ENGINE
Incident Date: 01/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED3BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT FRONT END OF THE VEHICLE WOULD RANDOMLY SHAKE. THE CHECK ENGINE LIGHT ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE ENGINE HAD MISFIRED. THE DEALER ALSO CHECKED FOR LEAKS, BUT THE CONTACT WAS NOT AWARE IF ANY LEAKS WERE FOUND. THE DEALER STATED THAT THE CONTACT SHOULD NOT LET THE VEHICLE SIT TOO LONG WITH OUT DRIVING IT TO PREVENT THE SHAKING ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 25,700. *TR

06/20/2013
Components: STEERING
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED2BJ******
Summary

POWER STEERING HAS ISSUES AT LOW SPEEDS WHEN TURNING. DEALER COST TO REPLACE PUMP AND GEAR IS 2,500! *TR

06/17/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRFED5BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE TRAVELING 65 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED. THE VEHICLE CONTINUED TO ACCELERATE FOR SEVERAL MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,285.

06/15/2013
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 06/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGEDXBJ******
Summary

I WAS PARKING, BACKING INTO PARKING SPOT GOING MAYBE 2 TO 3 MILES AND HOUR, TRIED TO PUT CAR INTO PARK, WAS A LITTLE DIFFICULT. THEN TRIED TO TAKE KEY OUT OF IGNITION SWITCH AND KEY WOULD NOT COME OUT. THEN REALIZED WINDOWS WOULD NOT ROLL DOWN (ALL 4). I LOCKED THE KEYS IN THE CAR WITH THE LOCKING FOB. LATER IN THE DAY A PERSON CAME TO ME AND SAID MY LIGHTS AND RADIO WERE ON, DUE TO THE FACT I HAD DIFFERENT PEOPLE TRY TO GET THE KEYS OUT OF THE IGNITION THOUGHT OUT THE NIGHT I KNOW THE RADIO WAS OFF WHILE WE TALKED ABOUT HOW TO GET THE KEYS OUT. THE NEXT MORNING I TOOK THE CAR INTO THE DEALER TO BE FIXED. I HAVE A WARRANTY AFTER MARKET ON THE CAR. THE DEALER SAID THE WARRANTY COMPANY WILL NOT COVER REPAIRS. I AM TRYING TO FIND OUT IF OTHERS HAVE HAD THIS SAME PROBLEM. *TR

06/12/2013
Components: SERVICE BRAKES
Incident Date: 06/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED2BJ******
Summary

MY WIFE HAD JUST DROPPED THE KIDS OFF AT SCHOOL AND WAS ABOUT 10 MINUTES AWAY FROM HOME. AFTER ABOUT FIVE MINUTES OF DRIVING A SERIES OF CHIMES EMITTED FROM THE CAR AND THE DASH FLASHED A LIGHT INDICATING A PROBLEM WITH THE ABS SYSTEM, FOLLOWED BY ANOTHER SERIES OF DINGS AND A BURNING SMELL. SHE THEN PULLED OVER, TURNED OFF THE CAR, AND WAITED APPROXIMATELY A MINUTE. UPON TURNING ON THE CAR SHE HEARD ANOTHER DING AND THE SERVICE LIGHTS REMAINED ON. SHE WAS ABLE TO SLOWLY DRIVE HOME BUT THE CAR EMITTED A "GRINDING NOISE" AND THE HEAT GAUGE WAS SLIGHTLY HIGHER THAN NORMAL. UPON GETTING HOME SHE CHECKED UNDER THE CAR BUT DID NOT SEE ANY FLUIDS UNDER THE CAR. WE HAVE SCHEDULED A MECHANIC TO LOOK AT THE CAR TOMORROW. *TR

06/06/2013
Components: STEERING
Incident Date: 05/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED6BJ******
Summary

TOOK VEHICLE TO DEALER ON WEDNESDAY 06 / 05 / 13 SQUEAKING NOISE / WINING / IT SOUNDS LIKE COMING FROM STEERING WHEEL WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT. CHEVY DEALER FURTHER INSPECTED AND FOUND NOISE TO BE COMING FROM STEERING GEAR HOUSING. RECOMMENDED PUTTING ON REVISED HOUSING TO CORRECT THIS CONDITION AND RECOMMENDED TO BE INSTALLED AND FLUSH SYSTEM TO CONVERT TO ATF. TOLD MUST PERFORM THIS PROCEDURE TO GET RID OF NOISE. GM SHOULD REPAIR KNOWING THEY HAVE THIS PROBLEMS WITH STEERING GEAR HOUSING WITH NO CHARGE. *TR

06/03/2013
Components: ENGINE
Incident Date: 11/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED7BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT ANTI FREEZE WAS LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE WATER PUMP AND SEAL NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 28,000. *TR

06/03/2013
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 05/11/2012
Crash: No
Fire: No
Summary

AROUND MAY 11, 2012, ON THE OHIO TURNPIKE, ACCELERATING TO 65 MPH, MY CAR BEGAN TO MAKE A LOUD REPETITIVE NOISE UNDER THE HOOD. AFTER A FEW MILES, A BATTERY SERVICE LIGHT CAME ON. THE CAR BEGAN TO OVERHEAT AND BECOME DIFFICULT TO STEER. AS I REACHED A PULLOVER, THE POWER STEERING FAILED AND EVERYTHING ELSE QUIT WORKING (RADIO, LIGHTS, ETC.) I TURNED THE CAR OFF AND COULD NOT TURN IT BACK ON. WHEN THE CAR WAS TOWED, WE FOUND THE BELT WAS SHREDDED AND DRAGGED BEHIND THE CAR. I WAS TOLD THERE WAS A PROBLEM WITH THE WATER PUMP. THE CAR WAS ABOUT 11 MOS OLD AND HAD ABOUT 11,000 MILES ON IT. ON JUNE 2, 2013, DEJA VU. AS I LEFT A STORE AND ACCELERATED TO 45 MPH, MY CAR BEGAN TO MAKE A LOUD REPETITIVE NOISE UNDER THE HOOD. AS I ACCELERATED, THE NOISES WERE LOUDER AND FASTER. I DROVE ABOUT 5 MILES TO WALMART, THE NOISES CONTINUED, SO I DROVE HOME, ABOUT 5 MILES. IN THE MORNING, I DROVE THE CAR VERY SLOWLY BECAUSE I THOUGHT THE BELT WAS SHREDDING AGAIN, AND AS I DROVE MORE SLOWLY, THE NOISE (FROM THE PIECES OF THE BELT SLAPPING AROUND THE ENGINE) BECAME LESS AND I HOPED I COULD MAKE THE BELT LAST UNTIL I GOT TO THE DEALER. THE SERVICE BATTERY LIGHT CAME ON AND WHEN I TURNED LEFT AT AN INTERSECTION NEAR THE DEALERSHIP, THE CAR WAS VERY HARD TO STEER AND I COULD BARELY TURN INTO THE DEALERSHIP. THE DRIVER FOLLOWING ME SAID HE COULD SEE THE SHREDDED BELT DRAGGING. I LEARNED THERE HAD BEEN OTHER CARS ON WHICH THE BELT HAD SHREDDED AND THAT THERE WAS A SERVICE BULLETIN TO PUT A LINING IN TO PROTECT THE BELT FROM DAMAGE, NOT SURE IF THIS HAD BEEN DONE ON MY CAR I LEARNED THERE IS ALSO A RECALL RELATED TO THE WATER PUMP. IN BOTH CASES, I WAS FORTUNATE NOT TO BE IN HEAVY TRAFFIC, NEAR TRUCKS, OR PASSING ON A COUNTRY ROAD. THIS SEEMS VERY DANGEROUS TO ME. *TR

06/03/2013
Components: VISIBILITY
Incident Date: 06/03/2013
Crash: No
Fire: No
Summary

THE HEAT WAS NOT WORKING. BLOWING ONLY COLD AIR. *TR

05/12/2013
Components: STEERING
Incident Date: 04/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRLED7BJ******
Summary

HIGH PITCHED SQUEAL/SQUEAKY NOISE COMING FROM THE STEERING COLUMN WHEN TURNING EITHER LEFT OR RIGHT AT ALL FORWARD SPEEDS, REVERSE AND STATIONARY. MY LOCAL DEALERSHIP WHERE I PURCHASED THE VEHICLE NEW SAYS THIS IS A PROBLEM WITH THE "RACK AND PINION ASSEMBLY" AND HAS BEEN A RECALL ITEM ON 2009 & 2010 TRAVERSES, BUT NOT ON THE 2011-2013. THEY EXAMINED THE VEHICLE (FOR A COST OF $39.95) AND SAID THEY COULD REPAIR IT FOR $435.54, BUT SAID IT WOULD NOT BE A PROBLEM TO DRIVE IT AS IS UNTIL IT GETS WORSE OF AFFECTS THE STEERING OPERATION. THEY HAVE DONE 2 SUCH REPAIRS ON 2011 MODELS. I BELIEVE THAT AS THIS IS HAPPENING AT 29 MONTHS (SINCE NEWLY PURCHASED BY MYSELF) AND AT SUCH A LOW MILEAGE TO HAVE STEERING ISSUES, I WOULD THINK THIS MUST BE A PERSISTENT DESIGN/ENGINEERING DEFECT. I HOPE THE NHTSA AND SAFERAR.GOV WOULD INITIATE A RECALL. MY WIFE DRIVES 140 MILE TRIPS OFTEN TO VISIT OUR DAUGHTER'S FAMILY AND OUR GRANDCHILDREN OFTEN RIDE WITH HER IN THE TRAVERSE AND WE HAVE DRIVEN THE TRAVERSE TO MYRTLE BEACH, KITTY HAWK, NC, PENNSYLVANIA AND MISSISSIPPI AND I AM CONCERNED FOR MY FAMILY'S SAFETY. CHEVROLET USA SHOULD STEP UP TO CORRECT THE PROBLEM AT THEIR COST. I HAVE NOTED ONE OTHER REPORT OF THIS STEERING PROBLEM ON THIS WEBSITE AND THOSE WHO MY DEALERSHIP SAID PAID FOR THE FIX ON THEIR TRAVERSES. THERE ARE CERTAIN TO BE MANY MORE WHO HAVEN'T REPORTED THE ISSUE TO YOU AND I URGE YOU TO INITIATE THE RECALL. THANK YOU. *TR

05/10/2013
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 01/18/2013
Crash: No
Fire: No
Summary

WAS AT TARGET ONE EVENING AND NOTICED A SWEET UNUSUAL SMELL COMING FROM THE TRAVERSE. I TOOK A LOOK UNDERNEATH THE CAR AND NOTICED PINK SUBSTANCE DRIPPING FROM THE ENGINE. UPON LEAVING TARGET I NOTICED THAT THE ARM ON THE TEMPERATURE GAUGE WAS HIGHER THAN NORMAL. I DROVE 40MPH FOR A MILE AND THE GAUGE SHOT UP TO THE TOP. I WAS 25 MINUTES FROM HOME. I HAD TO STOP 6 TIMES TO LET THE ENGINE COOL DOWN IN ORDER TO MAKE IT HOME AND I HAD ALL FOUR OF MY KIDS IN THE CAR WITH ME AS WELL. IT TOTALLY FREAKED THEM OUT. I HAD TO RENT A CAR FOR THE WEEKEND AS I NEEDED TRANSPORTATION TO GET AROUND. I HAD A COMPANY THAT WILL COME TO YOUR HOME TO FIX YOUR CAR. FOUND OUT IT WAS MY FUEL PUMP. AFTER 4 HOURS OF LABOR AND $400.00 LATER IT WAS FIXED. FOUR MONTHS LATER, TODAY MAY 10, 2013 AS I'M DRIVING HOME FROM WORK, THE CAR BEGINS TO BEEP AND THE TRACTION CONTROL LIGHT AND ABS LIGHT COMES ON AND SERVICE STABILITRAK SYSTEM AND TRACTION CONTROL OFF DISPLAYS IN THE DISPLAY WINDOW. IT SEEMED AS IF IT WAS HARD TO ACCELERATE AS WELL. THIS IS THE 2ND THING THAT IS PROBABLY GOING TO BE FAIRLY EXPENSIVE TO FIX THAT HAS HAPPENED TO THIS CAR. IT IS THE WEEKEND AND NOW HAVE TO TRY AND FIND A PLACE TO TAKE MY CAR AND HAVE IT SERVICED. SEEING NOW THAT THERE HAVE BEEN SEVERAL COMPLAINTS WITH THIS SPECIFIC COMPONENT ON THE CAR, CHEVROLET NEEDS TO RECALL THIS CAR AND FIX THIS. THIS IS VERY DANGEROUS AND COULD CAUSE AN ACCIDENT. I THINK IT'S RIDICULOUS TO HAVE TO CONTINUE TO PAY FOR THINGS THAT CONTINUE TO BREAK DOWN ON THIS VEHICLE. I AM A SINGLE PARENT AND CANNOT CONTINUE TO FINANCIALLY BE ABLE TO DO THIS. *TR

05/03/2013
Components: STEERING,SERVICE BRAKES
Incident Date: 04/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED0BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE BRAKE LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A DEALER. THE DEALER STATED THAT THE BRAKE FLUID WAS LOW AND THE FRONT PASSENGER'S SIDE BRAKE CALIPER WAS LEAKING. THE DEALER REPLACED THE BRAKE HOSE GASKET, ADDED BRAKE FLUID, AND REPLACED THE BRAKE CALIPER ON THE PASSENGER'S SIDE. THE DEALER ALSO NOTICED THAT THE VEHICLE HAD WORN TIE-RODS AND REPLACED THEM BOTH. THE CONTACT STATED THAT AFTER THE REPAIR, THE STEERING WHEEL STARTED TO SQUEAK WHEN BEING TURNED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THE DEALER REPLACED THE STEERING HOUSING. THE FAILURE MILEAGE WAS 10,823.

04/30/2013
Components: STRUCTURE,SERVICE BRAKES
Incident Date: 04/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED2BJ******
Summary

SHORTLY AFTER PURCHASING BRAND NEW CAR WE NOTICED SMALL RUST-COLORED SPECKS ALL OVER THE VEHICLE, MOSTLY ON THE REAR OF THE CAR. AFTER SEVERAL INSPECTIONS, MUZI FORD IN NEEDHAM, MA DIAGNOSED THIS AS "BRAKE DUST" FROM THE TYPE OF BRAKES ON THIS VEHICLE. THEY SAID THERE WAS NOTHING THAT COULD BE DONE TO PREVENT THE SPECKS, BUT THAT THE ONLY FIX WAS EXPENSIVE BUFFING/WET SANDING TREATMENTS BY THEIR BODY SHOP THAT WOULD HAVE TO BE DONE 1-2 TIMES PER YEAR, AND THEY ALSO SAID WE SHOULD WASH OUR CAR WEEKLY. OUR VEHICLE IS STILL UNDER WARRANTY. EACH BUFF COSTS APPROX $400. WE BELIEVE THIS IS A DESIGN FLAW THAT THE MANUFACTURER SHOULD COVER. *TR

03/01/2013
Components: POWER TRAIN
Incident Date: 08/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED2BJ******
Summary

WHILE STOPPED AND POSITIONED FACING UPHILL, THE VEHICLE, WHEN PLACED IN DRIVE, WILL ROLL DOWNHILL UNLESS THE ACCELERATOR IS PRESSED. WHILE STOPPED AND POSITIONED FACING DOWNHILL, THE VEHICLE, WHEN PLACED IN REVERSE, WILL ROLL DOWNHILL UNLESS THE ACCELERATOR IS PRESSED. THE ROLLING IS NOT LIMITED TO INCHES OR A COUPLE OF FEET. THE ROLLING WAS STOPPED BY APPLYING THE BRAKE AFTER ROLLING OVER 10 FEET. THE 2011 TRAVERSE IS AN ALL WHEEL DRIVE WITH AUTOMATIC TRANSMISSION. *TR

02/27/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED5BJ******
Summary

THE CHEVY TRAVERSE HAS BEEN IN THE DEALERSHIP 5 TIMES SINCE MAY OF 2012 FOR SUDDEN TRACTION CONTROL AND STABILITRAK ERROR MESSAGES . ONCE THESE MESSAGES POP UP ONT HE CAR THEY ARE ALWAYS FOLLOWED BY A REDUCED POWER MESSAGE WHICH IMMEDIATELY SHUTS OFF THE CAR WHILE DRIVING. THE CAR WILL NOT ACCELERATE OR FUNCTION NORMALLY ONCE THIS HAPPENS. CHEVY HAS YET TO BE ABLE TO FIX THE PROBLEM. *TR

02/26/2013
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGEDXBJ******
Summary

WE WERE MOVING FROM SOUTH CAROLINA TO WISCONSIN WHICH IS A 1,000 MILE TRIP. ON THE MORNING OF FEBRUARY 9TH, 2013 WE WERE ABOUT TO ENTER CINCINNATI ON THE SECOND LEG OF OUR TRIP WHEN ALL THE SUDDEN THE DASH DISPLAYED A MESSAGE THAT SAID TRAK SYSTEM FAILED, SOON FOLLOWED BY ANOTHER MESSAGE INDICATING THE ENGINE POWER HAD BEEN REDUCED. THE VEHICLE WENT FROM 60 MPH TO APPROXIMATELY 20 MPH AND THE ENGINE BEGAN TO SHUDDER WITH A FEELING OF LOSS OF FIRING CYLINDERS, AND LOSS OF VEHICLE STEERING CONTROL. SO WE PULLED OVER, READ THE BOOK, AND SHUT THE CAR OFF LIKE IT SAID, WAITED 15 SECONDS AND THEN TURNED THE CAR BACK ON. THE CAR WAS FINE AND WE FINISHED THAT LEG OF THE TRIP HOPING NOTHING ELSE WOULD HAPPEN. IT HAPPENED ON A VERY BUSY STRETCH OF I-75N NEAR COVINGTON, KY AND IT COULD HAVE CAUSED A CRASH. MY ENTIRE FAMILY WAS IN THE CAR. SO I CALLED AND SPOKE TO A GM TECHNICIAN AT TIRE DISCOUNTERS IN CINCINNATI WHO STATED IT PROBABLY IS YOUR THROTTLE BODY AS HE HAD JUST REPAIRED THE SAME ISSUE ON ANOTHER GM CAR. BEING THAT IT WAS SATURDAY, THERE WAS NOTHING I COULD DO AND WE HAD TO STILL TRAVEL AN ADDITIONAL 300 MILES TO WISCONSIN. THE CAR ONLY HAD 45,000 MILES ON IT THE DAY OF INCIDENT. THE NEXT DAY FEBRUARY 10 2013 WE CONTINUED OUR TRIP AND RIGHT IN THE MIDDLE OF INDIANA THE SAME ISSUE HAPPENED AND AGAIN WE TOOK THE SAME ACTION. AGAIN IT COULD HAVE CAUSED AN ACCIDENT BUT WE WERE ABLE TO PULL OVER. ON TUESDAY FEBRUARY 19, 2013 I TOOK THE CAR IN TO BE LOOKED AT BY ANDREW CHEVROLET IN GLENDALE, WI AND THE DIAGNOSIS WAS THE SAME. THE THROTTLE BODY HAD GONE BAD AND WOULD NEED TO BE REPAIRED FOR $519.00. THE SERVICE MANAGER STATED THAT THEY TOO HAD CHANGED THEM ON MULTIPLE CARS. GM NEEDS TO RECALL THE 2011 TRAVERSE AND REPAIR THIS PART BEFORE SOMEONE GETS IN AN ACCIDENT AND GETS KILLED. I ALSO NOTICED THIS IS THE SECOND TIME IN THREE MONTHS NHTSA HAS RECEIVED A COMPLAINT ABOUT THIS ISSUE. *TR UDPATED 03/14/13

02/25/2013
Components: STEERING
Incident Date: 02/05/2013
Crash: No
Fire: No
Summary

I FIRST TOOK MY VEHICLE INTO JIM BALL PONTIAC A GM CERTIFIED DEALER IN ORCHARD PARK, NY BECAUSE OF A WHINING NOISE BY ENGINE. THEY TOLD ME IT WAS A LEAK IN POWER STEERING BOX AND SERVICED IT. THE. EXT DAY AFTER I PICKED UP THE VEHICLE I WAS DRIVING UP TO AN INTERSECTION TO MAKE A LEFT AND THE VEHICLE BEGAN WHINING REALLY LOUD. MY STEERING LOCKED UP DURING MY LEFT HAND TURN CAUSE ME TO DRIVE HEAD ON WITH 2 OTHER VEHICLES THAT WERE TRAVELING ABOUT 50 MPH. I WAS ABLE TO AVOID ACCIDENT AND AFTER I PULLED OVER THE STEERING WAS NORMAL IN ABOUT 20 SECONDS. THE VEHICLE WAS RELOOKED AT JIM BALL AND THEY BLAMED IT ON A BUBBLE IN THE LINE. I OPENED A CASE WITH GM REGARDING THIS AND I'M NOT GETTING MUCH HELP. *TR

12/19/2012
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED7BJ******
Summary

I WAS TRAILERING A BOAT ON TANDEM AXLE TRAILER WITHIN THE TRAILERING RATING FOR THE TRAVERSE, BUT NEAR THE NIGH END. IT WAS RAINING AND WE HYDROPLANED BUT THE HYDROPLANING STOPPED AFTER A SECOND AND WE CONTINUED. THEN IT HAPPENED AGAIN AND WE SLOWED DOWN AND IT DIDN'T HAPPEN ANY FURTHER. I'VE TRAILERED WITH MY 2004 SILVERADO MANY TIMES AND DON'T BELIEVE THIS WOULD HAVE HAPPENED WITH IT. THIS WAS THE FIRST TIME USING THE TRAVERSE AND I THOUGHT IT WAS WORKING OKAY, EXCEPT FOR THE HYDROPLANING. I THINK WHAT MAY HAVE HAPPENED IS THAT THE TRAILER WAS PUSHING DOWN ON THE BACK OF THE VEHICLE LIFTING UP ON THE FRONT AND THUS REDUCING TRACTION WITH THE FRONT WHEELS. I DON'T THINK THE TONGUE WEIGHT WAS TOO HIGH OR EXCESSIVE. AT ANY RATE, I DON'T KNOW IF I WAS JUST BEING UNSAFE BY TRAVELING THAT SPEED WITH THE RAIN, OR IF THE RATING FOR THE TRAVERSE'S TRAILERING TONGUE WEIGHT SHOULD BE REDUCED OR IF SOMEONE SHOULD HAVE TO INITIAL A SAFETY DOCUMENT ANYTIME THEY PUT A HITCH ON THEIR VEHICLE STATING THEY UNDERSTAND THE EXTRA HYDROPLANING POSSIBILITIES WHILE TRAILERING OR WHAT. BUT I WANTED TO REPORT WHAT HAPPENED IN CASE IT IS HAPPENING TO OTHERS AS WELL. I ALSO HAD TROUBLE PULLING MY BOAT OUT OF THE WATER WITH ONLY 2WD. I HAD TO GET AN ASSIST FROM ANOTHER VEHICLE. IF IT WAS ONLY FOR THE HYDROPLANING ISSUE, I WOULD TRAILER WITH THIS VEHICLE AGAIN. HOWEVER, WITHOUT 4WD TO PULL THE BOAT OUT OF THE WATER, THERE IS NO WAY I WILL USE IT AGAIN. (AND THAT ALSO SPEAKS TO THE TRACTION BEING LESS WHEN THE TONGUE HAS SOME WEIGHT ON IT.) THE DEALERSHIP SHOULD HAVE ADVISED ME TO GET 4WD SINCE THEY KNEW I WOULD BE TRAILERING A BOAT. *TR

12/19/2012
Components: ELECTRICAL SYSTEM
Incident Date: 09/28/2012
Crash: No
Fire: No
Summary

THE RADIO UNIT EMITS A VERY HIGH FREQUENCY NOISE WHETHER THE VEHICLE IS RUNNING OR NOT. THIS CAUSES HEADACHES ON A REGULAR BASIS. GM IS APPARENTLY AWARE OF THIS ISSUE BUT IS STATING THAT IT IS NORMAL OPERATION AND NOT OFFERING ANY OPTIONS TO REPAIR OR REPLACE THE OFFENDING UNIT CAUSING THE HIGH FREQUENCY NOISE. MANY PEOPLE HAVE REPORTED THIS PROBLEM ACROSS DIFFERENT MODELS IN MULTIPLE FORUMS. *TR

12/13/2012
Components: VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM,VISIBILITY/WIPER
Incident Date: 12/08/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVEED2BJ******
Summary

TL* THE CONTACT RENTED A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH, THE VEHICLE LOST ACCELERATION POWER, AS WELL AS TRACTION CONTROL. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE THROTTLE BODY FAILED. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS FAILED DUE TO COLD WEATHER TEMPERATURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,450 AND THE CURRENT MILEAGE WAS 47,950. THE CONSUMER STATED THE DASH DISPLAYED A MESSAGE THAT SAID TRAK SYS FAILED, SOON FOLLOWED BY ANOTHER MESSAGE INDICATING THE ENGINE POWER HAD BEEN REDUCED. THE VEHICLE WENT FROM 60 MPH TO APPROXIMATELY 20 MPH AND THE ENGINE BEGAN TO SHUDDER WITH A FEELING OF LOSS OF FIRING CYLINDERS, AND LOSS OF VEHICLE STEERING CONTROL. THE CONSUMER CALLED THE RENAL CAR COMPANY, AND HE WAS ADVISED TO SHUT THE VEHICLE OFF, WAIT 15 SECONDS AND RESTART IT. OVER THE NEXT TWO MILES THE CONSUMER COULD NOT GET THE VEHICLE TO GO OVER 15 MPH AND THE TRAK CAME BACK ON WITH THE SHUDDERING OF THE ENGINE.

10/22/2012
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 10/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED1BJ******
Summary

I WAS DRIVING 65 MPH WHEN THE ACCELERATOR PEDAL STUCK AND ACCELERATED TO 85 MPH. THE BRAKES WERE DISABLED FOR APPROX 5-7 SECONDS. AFTER 5-7 SECONDS PASSED, THE BRAKE SYSTEM BEGAN TO WORK AGAIN AND I WAS ABLE TO SLOW DOWN AND EVENTUALLY STOP THE CAR. *TR

10/10/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 08/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED8BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH, THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL SEVERAL TIMES BEFORE THE VEHICLE RESPONDED ACCORDINGLY. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,641 AND THE CURRENT MILEAGE WAS 6,975. UPDATED 11/14/12*LJ THE CONSUMER STATED THE FAILURE RECURRED IN OCTOBER. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE FAILURE COULD NOT BE DUPLICATED. THE DEALER SUGGESTED THE PROBLEM WAS BAD GAS. UPDATED 11/16/2012 *JS

09/24/2012
Components: AIR BAGS
Incident Date: 11/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED1BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TRAVELING 8 MPH, BOTH SIDE TOP AIR BAGS DEPLOYED HAPHAZARDLY. THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 15,000.

09/11/2012
Components: POWER TRAIN
Incident Date: 05/18/2011
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED2BJ******
Summary

WHEN STOPPED ON ANY TYPE OF GRADE FROM APPROXIMATELY 2% OR GREATER, WITH TRANSMISSION IN DRIVE, THE VEHICLE WILL ROLL BACKWARDS WHEN MOVING THE RIGHT FOOT FROM DEPRESSING THE FOOT BRAKE TO THE ACCELERATOR IN PREPARATION TO CONTINUE IN THE FORWARD DIRECTION. WHEN THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR SERVICE REFERENCE THIS COMPLAINT, WE WERE ADVISED THAT THIS IS COMMON IN THE NEWER FOUR AND SIX CYLINDER TRAVERS AND MALIBU AND THAT THEY ARE STILL FUNCTIONING AS DESIGNED. I FEEL THIS IS A SAFETY ISSUE EVEN THOUGH IT MAY NOT RESULT IN REPORTABLE CRASHES OR INJURIES, THE NUMBER OF INCIDENTS RELATED TO THIS ISSUE COULD BE IN THE HUNDREDS, YET DUE TO MOST DAMAGE NOT BEING OF A REPORTABLE NATURE IT COULD BE YEARS BEFORE ENOUGH PEOPLE REPORT THIS AND CHEVROLET TAKES NOTICE. THANK YOU FOR YOUR TIME AND CONSIDERATION REFERENCE THIS ISSUE. FYI, YOUR SYSTEM DID NOT RECOGNIZE MY LISTED VIN, BUT I COPIED IT STRAIGHT FROM MY VIN PLATE. *TR

07/03/2012
Components: STEERING
Incident Date: 06/26/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED7BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT WAS DRIVING 10 MPH AND MAKING A TURN WHEN HE HEARD NOISES COMING FROM THE FRONT OF THE VEHICLE. HE ALSO NOTICED THAT THE STEERING WHEEL HAD SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER ADVISED THAT THEY HAD TO REPLACE THE STEERING PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 44,000 AND THE CURRENT MILEAGE WAS 50,000. UPDATED 8/23/12 *CN THE CONSUMER STATED ACCORDING TO THE DEALER THE RACK AND PINION NEEDED TO BEREPLACED. THE VEHICLE WAS REPAIRED. UPDATED 09/06/2012 *JS

05/23/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 06/15/2011
Crash: No
Fire: No
Summary

THE TRAVERSE WAS PARKED IN THE LOT OF THE LOCAL GROCERY STORE, WHEN STARTED AND PLACED IN REVERSE IT BACKED UP JUST FINE, HOWEVER PUTTING IT IN DRIVE IT BRONCOED UP AND WOULD ONLY GO 30 MILES PER HOUR. THIS HAS HAPPENED 3 TIMES . NOW THE POWER STEERING UNIT WHINES, THE SEATS IN THE BACK DO NOT RECLINE WELL AND THE MIDDLE SEAT BELT IN THE MIDDLE SEAT LOCKS AND I AM UNABLE TO SECURE MY 2 YEAR OLD IN HIS CARSEAT. I AM NOT PLEASED AT ALL WITH THE 2011 TRAVERSE, I SHOULD HAVE STUCK TO MY FIRST THOUGHTS AND BOUGHT THE SUBURBON THAT I KNOW. THE TRAVERSE IS THE WORST VEHICLE I HAVE EVER OWNED, WHILE IT WAS BEING REPAIRED AT THE DEALERSHIP, THEY OFFERED ME ANOTHER ONE TO DRIVE....I LAUGHED, I WENT AND RENTED A YUKON. NOW WHEN I GO OUT OF TOWN I RENT A VEHICLE MY $40,000.00 TRAVERSE SIT IN THE DRIVEWAY AS A LAWN ORNAMENT. CHEVROLET IN FLORIDA GOT ME REAL GOOD, NOW THEY STATE I AM UPSIDE DOWN IN THIS VEHICLE AND AM NOT ABLE TO TRADE WITHOUT A BIG DOWN PAYMENT. FUNNY THEY SELL ME A LEMON AND I CAN'T EVEN MAKE LEMONADE WITH IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

05/16/2012
Components: POWER TRAIN
Incident Date: 04/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVFED3BJ******
Summary

I AM WRITING TO INFORM YOU OF A RECENT SAFETY ISSUE WE HAD WITH OUR 2011 CHEVROLET TRAVERSE. ON WEDNESDAY, APRIL 25, 2012, I WAS PARKED IN SAID VEHICLE WITH THE KEYS OUT OF THE IGNITION, PUMPING GAS AT SMOKIN JOES ON INDIAN HILL IN LEWISTON. I HAD ALL THREE OF MY CHILDREN, AGES 8, 6, AND 5 IN THE VEHICLE. WHILE PUMPING GAS, MY VEHICLE BEGAN TO ROLL, RIPPING THE GAS NOZZLE FROM MY CAR, SPILLING GAS. I BEGAN TO RUN AFTER MY CAR AND THANKFULLY IT STOPPED JUST BEFORE ENTERING ONCOMING TRAFFIC. I THANK THE GRACE OF GOD THAT MY CHILDREN WERE NOT INJURED'MY HUSBAND LOOKED AT THE GEAR SHIFTER AND HE WAS ABLE TO POP IT OUT OF GEAR WITHOUT THE KEY IN THE IGNITION AND HIS FOOT OFF THE BRAKE PEDAL. ON THURSDAY, APRIL 26, 2012 I TOOK MY CAR INTO KIPO. THEY LOOKED AT MY VEHICLE AND ALSO CONFIRMED OUR FINDINGS, THAT THE CAR DOES, IN FACT, SLIP OUT OF GEAR WHEN THE KEY IS OUT OF THE IGNITION AND THE FOOT IS OFF THE BRAKE PEDAL'CONTACT WITH BILL WIRTHEIM, GM OF PADDOCK CHEVROLET, WHERE WE PURCHASED THE VEHICLE. MR. WIRTHEIM CONTACTED GENERAL MOTORS, WHO THEN DECLARED MY VEHICLE UNDER GM INVESTIGATION. A DRIVER FROM PADDOCK CAME TO OUR HOME TO PICK UP OUR VEHICLE. WE WERE CONTACTED BY JUSTIN,A REPRESENTATIVE FROM GM ON MAY 3. GM RETURN PHONE CALL FROM HIM UNTIL MONDAY, MAY 7. HE JUST WANTED A RECAP OF WHAT HAPPENED. THAT SAME DAY, MY HUSBAND FOLLOWED UP WITH PADDOCK, WHO CLAIMED THEY BELIEVED THE VEHICLE TO HAVE BEEN ALREADY REPAIRED BY KIPO, WHICH IT WAS NOT. THIS AFTERNOON, BILL WIRTHEIM CONTACTED MY HUSBAND AND TOLD HIM THEY WILL FIX THE VEHICLE AND WE CAN HAVE IT BACK. APPARENTLY THERE WAS A LIQUID THAT HAD PREVIOUSLY SPILLED OVER THE GEAR SHIFTER THAT SHORTED OUT. WE ARE NOT SATISFIED WITH THIS RESPONSE. THIS WASN'T JUST AN ISSUE OF A GEAR SHIFTER SHORTING OUT WHILE PARKED IN OUR DRIVEWAY. OUR CHILDREN WERE IN THE CAR THAT WAS PARKED ON AN INCLINE OF A BUSY GAS STATION AND INTERSECTION AND COULD HAVE BEEN KILLED.

04/24/2012
Components: VISIBILITY
Incident Date: 04/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED2BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V151000 (VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES) AND STATED THAT BECAUSE HE RESIDED IN A WARMER CLIMATE STATE, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THAT HE RESIDED IN THE MOUNTAINS IN HIS STATE AND THAT HIS VEHICLE AND OTHERS IN THE STATE NEEDED TO BE INCLUDED IN THE RECALL. THE CONTACT CALLED THE MANUFACTURER BUT THE MANUFACTURER OFFERED NO ASSISTANCE. THE CONTACT STATED THAT HE WOULD HAVE THE VEHICLE REPAIRED ACCORDING TO THE RECALL, AT HIS EXPENSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/29/12 *BF UPDATED 07/10/12 UPDATED 06/11/14

04/19/2012
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 11/01/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED DIFFICULTY STARTING. THE CONTACT ALSO STATED THAT THE VEHICLE LOST POWER AND STALLED INTERMITTENTLY. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC TEST THAT WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS THEN TEST DRIVEN AND THE FAILURE WAS DUPLICATED. THE DEALER REPLACED THE GROUND WIRES AND THE COMPUTER MODULE, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 16,000. .,.UPDATED 05/15/12 * BF THE CONSUMER STATED GM WAS TAKING THE NECESSARY STEPS TO REPLACE HIS VEHICLE. UPDATED 05/21/12

04/04/2012
Components: STEERING,VEHICLE SPEED CONTROL
Incident Date: 04/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED6BJ******
Summary

PULLLING UP TO THE AIRPORT PARKING AS I WAS GETTING MY TICKET TO ENTER THE PARKING LOT THE GATE OPEN AND I STEP ON THE GAS TO CONTINUE WHEN THE TRUCK SHIFTED TO THE RIGHT BEING IN BETWEEN TWO BARRIERS THE TRUCK DID HAD MINOR SCRATCHES ON THE RIGHT BUMPER WHEN IT SHIFTED TO THE RIGHT I COULD NOT GO FORWARD OR REVERSE I GOT OFF TO SEE WHAT WAS WRONG AND I SAW SOMETHING UNDER THE RIGHT TIRE I GOT BACK IN THE CAR BUT COULD NOT MOVE I GOT OFF AGAIN AND TOOK A GOOD LOOK AND I SAW THE TIRED ROD WAS BROKEN THE INSIDE LOOK LIKE AN EXPLOSION ON THE INNER RIGHT SIDE I CALL ONSTAR AND THEY PROVIDED ME WITH A TOW TRUCK WE TOOK IT TO THE DEALER WHERE IT WAS BOUGHT ON MONDAY MY HUSBAND CALL AND THEY SAID THEY COULDNT COVER IT CAUSE IT WAS DUE TO A COLLISION WE SAID BUT WE DIDNT CRASH OR HIT ANYTHING ONLY WHEN IT SHIFTED BUT HAD NOTHING SEVERE ON THE BODY THEY SAID NO CONTACT YOUR INSURANCE WE CALL CHEVROLET CORPORATION AND THEY SAID THEY BELIEVE THE MECHANICS AND THEY WERE NOT GOING TO FIX ANYTHING SO THEY MADE OUR INSURANCE PAY FOR THE DAMAGE WHICH WE BELIEVE ITS VERY UNFAIR HAVING A WARRANTY WE GOT THE VEHICLE BACK AND WE HEAR A NOISE THE TIRES HAS 2 GASHES IT TOOK THEM 2 DAYS TO CALL BACK AND SAID NOTHING IS WRONG WITH THE VEHICLE AND THE TIRE AT THE MOMENT THEY CHECK IT WAS NOT LIKE THAT BUT NOW THEY NOTICE IS DAMAGE AND THEY MADE US CALL OUR INSURANCE AGAIN BECAUSE THEY WERE NOT GOING TO PAY FOR ANYTHING OR FIX IT. I BELIEVE THIS IS THE WORST SERVICE AND MOST OF ALL I COULD OF LOST MY LIFE DUE TO THIS INCIDENT OR LOST MY BABY SINCE I AM PREGNANT. I HAVE PICTURES TO PROVE WHERE AND WHAT HAPPEN TO IT ALSO TOW TRUCK MAN SAID IT WAS THE AXLE/TIRE ROD WHEN HE PICK IT UP. *TR

02/15/2012
Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 02/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED3BJ******
Summary

PURCHASED 2011 TRAVERSE ON MONDAY, BY TUESDAY EVENING THE TRACTION CONTROL AND THE STABILITRAK SERVICE SOON CODES WERE SHOWING. THE PRESENT MILEAGE IS 440 AND THIS STARTED AROUND 350 MILES ON ODOMETER. ALSO, WHILE BACKING OUT OF DRIVEWAY ON INCLINE PUT CAR IN DRIVE AND LET OFF BRAKE BEGAN PRESSING GAS, THE CAR CONTINUED TO ROLL BACKWARDS UNTIL I PRESSED THE BRAKE AND GOT ON THE GAS AT THE SAME TIME. *TR

01/23/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 01/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVJED9BJ******
Summary

THE HEATING AND COOLING LINES GOING TO THE REAR HEATING AND COOLING OF VEHICLE ARE IN DIRECT LINE OF ANYTHING KICKED UP FROM THE FROM RIGHT WHEEL. SHOULD THESE LINES BE CRUSHED OR BROKEN OPEN, A COMPLETE COOLANT LOSS WILL OCCUR. THESE COOLANT SHOULD BE SHIELDED FROM ROAD DEBRIS. *TR

01/04/2012
Components: POWER TRAIN
Incident Date: 09/22/2011
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED8BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE ROLLED BACKWARD AND FORWARD ON AN INCLINE WITH THE BRAKES ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO NOTICED THE FAILURE AND STATED THAT THERE WAS NO REPAIR AVAILABLE. THEY VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 27,154.

12/06/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/02/2011
Crash: No
Fire: No
Summary

CAR SHAKES AND VIBRATES WHEN STOPPED AT STOP SIGNS AND LIGHTS. CAR SUDDENLY CAME TO A COMPLETELY HALT. WAS ABLE TO GET HELP AND MOVE IT TO SHOULDER. WAS ABLE TO START THE CAR LATER IN THE DAY AND DRIVE TO THE DEALER. DEALER MENTIONED THAT 4 CYLINDERS ARE MISFIRING. SURPRISED THAT A CAR ONLY 9 MONTHS OLD AND WITH 11K MILES WOULD DO THAT. *TR

12/06/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED4BJ******
Summary

CALL VIBRATES AND SUDDENLY CAME TO A HALT. WAS ABLE TO MOVE THE CAR TO SHOULDER. PRIOR TO THIS I NOTICED THE CAR WAS SHOWING ME A RPM INDICATOR ON 2 AND 3 EVEN WHEN IN PARKED CONDITION, SCARY. MANAGED TO GET THE CAR TO DEALERSHIP. DEALERSHIP ADVISED THAT CYLINDER ARE MISFIRING, ABOUT 3 TO 4 OF THEM. SURPRISED THAT THIS CAN HAPPEN IN LESS THAN 9 MONTHS OF BUYING THE CAR... *TR

12/06/2011
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 03/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED4BJ******
Summary

THE VEHICLE ALWAYS ROLL BACKS WHEN YOU ARE STOPPED ON A SLOPE. THIS HAPPENS TO ME AT ALL TIMES WHEN I AM PICKING UP KIDS FROM SCHOOL AND HAVE A STOP SIGN AT A SLOPE. THE SLOPE IS NOT VERY STEEP AND OTHER CAR I HAVE DOES NOT HAVE THIS PROBLEM. JUST BIZZARE THAT YOU REALLY HAVE TO ACCELERATE YOUR WAY OUT, EVEN THEN THE CAR ROLLS BACK....ALMOST HIT ANOTHER VEHICLE BEHIND ME. *TR

11/23/2011
Components: POWER TRAIN
Incident Date: 11/19/2011
Crash: No
Fire: No
Vehicle Identification Number: NOT AVAILAB******
Summary

MY CHEVY TRAVERSE ROLLS BACK WHEN STOPPED AT A STOP SIGN ON A HILL BEFORE APPLYING THE GAS, WHEN YOU ATTEMPT TO TAKE OFF, YOU REALLY HAVE TO REV UP THE ENGINE OR LEAVE YOUR FOOT ON THE BRAKE WHILE APPLYING THE GAS OR IT WILL ROLL BACK. THIS HAPPENS ON ANY INCLINE NO MATTER SIZE. THE DEALER STATED THIS IS HOW THE CAR IS DESIGNED. WHAT MANUFACTURER WOULD DESIGN SOMETHING UNSAFE LIKE THAT? I FEAR FOR MY SAFETY IN THE SNOW AND ICE. MY SECOND INCIDENT INVOLVED BACKING OUT OF MY GARAGE, I BACKED APPROX 4 FT AND THEN HAD TO GO OVER A 3" SPEED BUMP, BUT MY CAR WOULDN'T CONTINUE TO GO BACKWARDS, UNTIL I REVVED UP TO 2000 RPMS. THEN IF FINALLY MADE IT OVER THE 3" HUMP. THEY SAY THIS IS NORMAL FOR THE 6 SPEED TRANSMISSION I HAVE BECAUSE OF THE "GREEN' ENVIRONMENT CHANGES MADE TO GIVE IT MORE FUEL ECONOMY. GREEN ENVIRONMENT OVER SAFETY WHAT IS OUR GOVERNMENT THINKING, IF THIS IS REALLY THE TRUTH. I AM NOW CONCERNED I WILL NOT BE ABLE TO KEEP MY CAR IN MY GARAGE, WHEN THE SNOW AND ICE FALL AS I WON'T BE ABLE TO REV IT THAT HIGH OR I WILL WRECK MY VEHICLE INTO THE SIDE OF MY GARAGE. I WOULD LIKE FOR GM TO MAKE THIS RIGHT AND IF NOT AND I HAVE A WRECK THEY PAY WHEN MY INSURANCE GOES UP DUE TO THEIR POOR DESIGN!! I DO LOVE THE STYLE AND ROOM IN MY SUV. THAT'S PROBABLY WHAT I WAS SOLD ON AS WELL AS THE COLOR. HOWEVER, THE ROOM IN THE VEHICLES MEANS NOTHING, WHEN I'M AFRAID I AM GOING TO CRASH INTO SOMEONE BEHIND ME. THIS IS ABSOLUTELY AN UNSAFE VEHICLE. GM NEEDS TO DO SOMETHING ABOUT IT. *TR

11/18/2011
Components: POWER TRAIN
Incident Date: 06/01/2011
Crash: No
Fire: No
Summary

THIS CHEVY TRAVERSE ROLLS BACK WHEN STOPPING AT A STOP SIGN ON A HILL. WHEN YOU ATTEMPT TO TAKE OFF, YOU REALLY HAVE TO REV UP THE ENGINE OR IT WILL ROLL BACK. THIS HAPPENS ON ANY INCLINE NO MATTER SIZE. THE DEALER STATED THIS IS HOW THE CAR IS DESIGNED. WHAT MANUFACTURER WOULD DESIGN SOMETHING LIKE THAT? MY 16 YEAR OLD IS DRIVING NOW, AND I WON'T ALLOW HER TO DRIVE THIS VEHICLE BECAUSE OF SAFETY ISSUES. I WOULD LIKE TO TRADE THIS CAR IN FOR SOMETHING SAFER, BUT THAT WOULD NOT BE ECONOMICALLY SMART SINCE I JUST PURCHASED IT 7 MONTHS AGO. I ALSO THINK THE HEADREST NEED TO BE REDESIGNED. THEY PROTRUDE TOWARD YOUR HEAD AND PUSHES YOUR HEAD FORWARD. NOT COMFORTABLE AT ALL. I WISH I COULD HAVE TEST DROVE THIS CAR FOR WEEK, I WOULD HAVE NEVER PURCHASED IT. I DO LOVE THE STYLE AND ROOM IN IT. THAT'S PROBABLY WHAT I WAS SOLD ON. HOWEVER, THE ROOM IN THE VEHICLES MEANS NOTHING, WHEN I'M AFRAID TO HAVE MY CHILDREN RIDING WITH ME IN THIS UNSAFE VEHICLE. GM NEEDS TO DO SOMETHING ABOUT IT. *TR

10/11/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/18/2011
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVLED6BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE BRAKE WAS DEPRESSED INTO THE FLOORBOARD ABNORMALLY. THE FAILURE RECURRED INTERMITTENTLY AND THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC. THE FAILURE WAS LOCATED AT THE BRAKE MASTER CYLINDER AND THE ANTI-LOCK COMPUTER MODULE. THE DEALER REPLACED THE MASTER CYLINDER AND THE ANTILOCK COMPUTER MODULE, BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 6,500.

09/23/2011
Components: POWER TRAIN
Incident Date: 12/21/2010
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRJED2BJ******
Summary

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE ON AN INCLINE WITH THE BRAKE DEPRESSED, THE VEHICLE ROLLED BACKWARD WHEN HE REMOVED HIS FOOT FROM THE BRAKE TO THE ACCELERATOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INSPECTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 15,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 7,133. UPDATED 10/21/11 *BF UPDATED 12/23/11

09/06/2011
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 09/02/2011
Crash: No
Fire: No
Summary

WHILE IN THE DRIVE POSITION ON A HILL AT A STOP SIGN OR TRAFFIC SIGNAL, I REMOVED MY FOOT FROM THE BRAKE. THE VEHICLE BEGAN TO ROLL BACK ALMOST HITTING THE VEHICLE BEHIND ME. IT STARTLED ME AND ALMOST HIT THE CAR BEHIND. *TR IN THE SECOND INCIDENT, MY WIFE WAS PULLING BACK FROM PARKING SPOT WHICH HAS A SLIGHT INCLINE (GROUND LEVEL IN FRONT IS A BIT LOWER THAN THAT IN THE BACK). SHE REMOVED HER FOOT FROM THE BRAKE AFTER TRYING TO PARK OUT WITH THE GEAR 'R', THE VEHICLE NOW BEGAN TO ROLL FORWARD ALMOST HITTING A LITTLE STONE. MY WIFE WAS TERRIFIED. WE FURTHER TESTED THE VEHICLE ON VARIOUS HILLS/INCLINES BOTH IN DRIVE AND REVERSE AND IT CONTINUED TO ROLL IN THE OPPOSITE DIRECTION OF THE ENGAGED GEAR. APPARENTLY, THIS IS A CHARACTERISTIC OF THE AUTOMATIC TRANSMISSION ON THIS VEHICLE, AND IT DOES NOT HAVE "HILL-HOLD" OR "HILL ASSIST". HOWEVER, SINCE THIS FAMILY SUV CARRIES IS BEING DRIVEN BY MOTHERS, AND THIS MIGHT CAUSE THE SERIOUS SAFETY ISSUE. I SAW THERE ARE A LOT OF COMPLAINS OF THE SAME CASE, THIS ISSUE SHOULD BE BROUGHT UP AND CHEVROLET SHOULD DO SOME ACTION ON THIS.

09/03/2011
Components: POWER TRAIN
Incident Date: 11/01/2010
Crash: No
Fire: No
Summary

WHEN REVERSING OUT OF MY DRIVEWAY I CANNOT PUT IT IN DRIVE OR STOP IT. I HAD TO PUT IT IN PARK TURN IT OFF AND PRESS THE EMERGENCY BRAKES IN ORDER FOR IT TO STOP ROLLING DOWN THE HILL. THIS HAS NOW OCCURRED APPROXIMATELY 4X. LAST NIGHT IT HAPPENED AGAIN BUT THE EMERGENCY BRAKE DIDN'T WORK THE ENGINE MADE A WHINING/SCREECHING NOISE AND THE CAR SLAMMED INTO ROCKS AND A FIRE HYDRANT. WHICH TORE OFF MY BACK BUMPER. I HAD BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP WHEN I BROUGHT IT IN FOR SERVICE AND THEY COULDN'T FIND ANYTHING WRONG WITH MY CAR. AFTER IT HAPPENED AN ADDITIONAL 3 TIMES THEY TOLD ME TO CALL THEM THE NEXT TIME IT HAPPENED AND THEY WOULD COME PICK IT UP. SINCE THIS HAPPENED AGAIN LAST NIGHT THEY HAVE YET TO PICK IT UP. THEY WERE CLOSED AND WONT BE OPEN AGAIN UNTIL AROUND 8AM CENTRAL TIME. I AM FORTUNATE THAT THIS DID NOT HAPPEN ON A MAJOR ROADWAY. *TR

07/08/2011
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/03/2011
Crash: No
Fire: Yes
Vehicle Identification Number: 1GNKRGED6BJ******
Summary

VEHICLE WAS TRAVELING EAST ON I-64 IN NORFOLK, VA. OCCUPANTS SMELT FUEL AND PULLED OVER. WITNESSES ADVISED THAT IMMEDIATELY PULLING OVER THE VEHICLE WAS ON FIRE IN THE ENGINE COMPARTMENT AND WITHIN 60 SECONDS THE FIRE WAS OBSERVED IN THE FRONT DRIVER PASSENGER SEAT AREA. THE DRIVER AND PASSENGER HAD MOVED TO THE BACK SEAT AREA TO TRY AND FREE A 4 YEAR OLD CHILD FROM THE CAR SEAT. THE FEMALE PASSENGER THEN EXITED THE REAR DRIVER WINDOW SUFFERING CRITICAL BURNS IN THE FIRE. THE MALE DRIVER EXPIRED IN THE BACK SEAT OF THE VEHICLE. BYSTANDERS REMOVED THE CHILD. *TR

07/07/2011
Components: SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL
Incident Date: 06/27/2011
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGEDXBJ******
Summary

DEFECTIVE BRAKING SYSTEM INCLUDES STABILITRAK AND ABS SYSTEM. THE BRAND NEW VEHICLE HAS BEEN SERVICED FIVE TIMES FOR BRAKING FAILURE. WHILE WAITING AT A TRAFFIC LIGHT THE ABS KICKED IN AND THE BRAKE WENT TO THE FLOOR. THE SENSORS HAVE BEEN CHANGED/DEBRIS CLEANED/AND FRAYED WIRES REPLACED. THE VEHICLE IS STILL NOT REPAIRED. *TR

06/15/2011
Components: VISIBILITY
Incident Date: 06/13/2011
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED9BJ******
Summary

MY 2011 CHEVY TRAVERSE WAS PARKED IN THE GARAGE FOR OVER AN HOUR WHEN MY HUSBAND WALKED IN THE GARAGE AND HEARD A CRACKLING NOISE. HE BEGAN WALKING AROUND TRYING TO FIND THE NOISE AND SAW THE BACK WINDOW OF THE TRAVERSE SLOWING CRACKING. WHEN HE FIRST OBSERVED - THERE WAS NO HOLES - ONLY CRACKING. THE CRACKING CONTINUED FOR UNKNOWN LENGTH OF TIME. TWO HOLES IN THE CENTER FORMED AS GLASS FELL OUT. BY THE NEXT MORNING, ONE LARGE HOLE IN THE CENTER HAD FORMED. THE GLASS APPEARS TO BULGE OUT FROM THE INSIDE OF THE CAR. THE EDGES OF THE GLASS ALL AROUND THE PERIMETER OF THE WINDOW ARE GONE. TEMP OUTSIDE WAS AROUND 72 DEGREES. NOTHING UNUSUAL ABOUT WEATHER OR TEMP ON THIS DAY. *TR

06/04/2011
Components: SEATS
Incident Date: 05/02/2011
Crash: No
Fire: No
Summary

2011 CHEVY TRAVERSE HEADREST PUSHES HEAD FORWARD RESULTING IN NECK AND BACK STRAIN WHICH IS A HEALTH AND SAFETY CONCERN. *TR

05/10/2011
Components: POWER TRAIN,TRACTION CONTROL SYSTEM
Incident Date: 04/24/2011
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THE VEHICLE LOST POWER WHILE SHIFTING INTO THIRD AND FOURTH GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT INDICATED THE FAILURE WAS LOCATED IN THE TRANSMISSION MODULE. THE DEALER REPLACED THE TRANSMISSION MODULE, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO LOSE POWER WHILE SHIFTING INTO THIRD AND FOURTH GEAR, AND THE STABILITY CONTROL LIGHT ILLUMINATED. THE VIN INFORMATION WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THE TRANSMISSIONS WAS EQUIPPED WITH SIX SPEEDS AND WAS DESIGNED TO LOSE SPEED. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 9,081.

02/17/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 12/05/2010
Crash: No
Fire: No
Vehicle Identification Number: 1GNKRGED5BJ******
Summary

TL*THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE RPMS SUDDENLY INCREASED BUT THE VEHICLE WOULD SLOW DOWN SUDDENLY. AFTER ATTEMPTING TO ACCELERATE, IT WOULD NOT DO SO UNTIL A COUPLE OF MOMENTS LATER. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS FOR THE PAST THREE MONTHS. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY WERE UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.

09/08/2010
Components: STRUCTURE
Incident Date: 08/24/2010
Crash: No
Fire: No
Vehicle Identification Number: 1GNKVGED5BJ******
Summary

TL*THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE LT. WHEN THE CONTACT LOWERED THE REAR WINDOWS WHILE DRIVING 65 MPH THE VEHICLE MADE A LOUD NOISE AND SHOOK VIOLENTLY. THE MANUFACTURER FILED REPORT 71863208759. THE MANUFACTURER ALSO ADVISED HIM TO LOWER THE FRONT WINDOWS FIRST IN ORDER TO LET THE AIR PRESSURE OUT, BEFORE LOWERING THE REAR WINDOWS SINCE THE FAILURE WAS AN ENGINEERING DEFECT. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 2,000.

5 Recalls

for 2011 CHEVROLET TRAVERSE
09/04/2012
CAMPAIGN NUMBER: 12V151000
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Campaign Number: 12V151000
Manufacture: GENERAL MOTORS LLC
Components: VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
Summary

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.

Notes

GM’S SAFETY RECALL CAMPAIGN NUMBER IS 12036. CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

17/03/2014
CAMPAIGN NUMBER: 14V118000
AIR BAGS:SIDE/WINDOW
Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Campaign Number: 14V118000
Manufacture: General Motors LLC
Components: AIR BAGS:SIDE/WINDOW
Summary

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

20/05/2014
CAMPAIGN NUMBER: 14V266000
SEAT BELTS
If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Campaign Number: 14V266000
Manufacture: General Motors LLC
Components: SEAT BELTS
Summary

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

30/06/2015
CAMPAIGN NUMBER: 15V415000
STRUCTURE:BODY:HATCHBACK/LIFTGATE
If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Campaign Number: 15V415000
Manufacture: General Motors LLC
Components: STRUCTURE:BODY:HATCHBACK/LIFTGATE
Summary

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

08/04/2021
CAMPAIGN NUMBER: 21V246000
AIR BAGS:CRITICAL FASTENERS
Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Campaign Number: 21V246000
Manufacture: General Motors, LLC
Components: AIR BAGS:CRITICAL FASTENERS
Summary

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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