EN

2011 Chrysler Town And Country VAN FWD

2
Recalls
733
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 16.4%

Complaints
Recalls

733 Complaints

for 2011 CHRYSLER TOWN AND COUNTRY
12/09/2021
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

2011 Chrysler town and country, starts then shuts off after two seconds. Check engine light came on last night. Remote start disabled. Vehicle will not start via push button, must use key fob in place of pushbutton. Again remote start will not work. Vehicle starts and shuts off right away. From research done, cause being TIPM OR FUEL RELAY.

11/30/2021
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 11/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 2a4rr5dg8br******
Summary

The contact owns a 2011 Chrysler Town and Country. The contact stated that the vehicle failed to start-up. In addition, there was an abnormal exploding noise coming from the vehicle while driving approximately 40 to 50 MPH. The contact mentioned that the windshield wipers failed to operate occasionally. The vehicle was taken to the dealer where it was diagnosed that wireless ignition and WIN module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 107,000.

11/28/2021
Components: ENGINE
Incident Date: 11/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG6BR******
Summary

There is a problem with the engine oil cooler leaking oil on the engine creating a smell of oil burning which is not good to breathe, plus the danger of the engine catching on fire. I am filing this report on 11/28/2021. I replaced this part the first time in July of 2021 and it is once again leaking in November 2021 already. Prior to replacing it the first time, I did some research on the internet only to find that this is common problem with this oil cooler used in Chrysler Engines. (3.6 L) I would think that Chrysler is a ware of this problem. I don't have the first part that failed, but the replacement is leaking also. I have not had this inspected, but as I have already mentioned, there a lot of complaints on the internet of people having this problem. The part Chrysler is using has a plastic base, and the plastic is apparently breaking down. There is an aftermarket replacement available and they describe the problem with the one that Chrysler uses and what they did to correct it. The replaced plastic part with metal.

11/23/2021
Components: ELECTRICAL SYSTEM
Incident Date: 11/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 2a4rr5dg2br******
Summary

The contact owns a 2011 Chrysler Town and Country. The contact stated that the vehicle would intermittently fail to start up after multiple attempts. The contact would then take the key out of the ignition and press the auto start button on the key fob for the vehicle to start without incident. Upon investigation, the contact's son related that failure to a defective TIPM (Totally Integrated Power Module) which needed to be replaced. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 157,000.

11/03/2021
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
Incident Date: 11/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG5BR******
Summary

Vehicle would lose power. First problem was while at the gas station with my children (age 4 and 1) and with the key in the cup holder, the doors locked on their own. I had to call my husband to bring spare key. The next issue was the vehicle battery drained and had to get jumped. The last issue was the vehicle would not turn on. All of the lights turned on but would not crank over.Took it to my local dealership and was advised that the TIPM failed.

10/26/2021
Components: FUEL/PROPULSION SYSTEM,LANE DEPARTURE
Incident Date: 10/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

Fuel Pump Relay- the TPIM

10/05/2021
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 2a4rr6dg5br******
Summary

TIPM is defective causing the car hard starting and stall.The fuel pump relay stays on draining the new battery . The car starts then shuts down after 2 seconds. The sliding doors open and close, horn stops, car alarm stops intermittently. I had to temporarily bypass the fuel pump relay.The cost of the TIPM replacement is $1500

09/08/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG4BR******
Summary

The contact’s daughter owns a 2011 Chrysler Town and Country. The contact stated while driving 25 MPH up an incline, the vehicle stalled without warning. Due to the failure, the contact had the vehicle towed to his home where he inspected the vehicle. The contact discovered that the Totally Integrated Power Module (TIPM) was defective and needed to be replaced. The contact spoke to an independent mechanic who informed him that there was no recall on the vehicle and that he was unaware of any issues with the TIPM. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 136,000.

09/07/2021
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG6BR******
Summary

The contact owns a 2011 Chrysler Town and Country. The contact stated while driving at various speeds, the vehicle would suddenly shut off without warning. On several occasions, the vehicle would not immediately restart. Additionally, on occasions, the vehicle could not be started after being parked for several hours. The cause of the failure was not yet determined. The local dealer was notified of the failure however, the manufacturer was not yet contacted. The failure mileage was 70,000.

08/14/2021
Components: ELECTRICAL SYSTEM,WHEELS,ENGINE
Incident Date: 04/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

I don't know much about vehicles. So when I get the obd scanned to make sure things are good to sell my van and it throws back many error codes, I was surprised. I thought the vibration/shaking was minor or just because I only had 4 out 6 engine mounts replaced. I was told the tipm was bad, the transmission, the tire pressure sensors don't work. The eco drive doesn't work. I was told that there was a problem with mine that was recalled but only on half of the vehicles and my vin wasn't one of them recalled even though it's the same problem. I was told the main fuse panel under the hood needs replaced. From what I was told, all the needed repairs will cost about as much as I paid for the vehicle itself. There have been lights on the dash since a few days after I bought it but the obd didn't want to put out any reading. I named her Christine because she seems to have a mind of her own. The rpm's go sky high whenever they feel like it so I often have to pull over, turn it off and wait about 5 minutes. I didn't know where to turn to get help with this before it nickel and dimes me into the even more poor house.

05/11/2021
Components: AIR BAGS
Incident Date: 05/09/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN, A VEHICLE WAS T-BONED BY WHILE IN THE MIDDLE OF AN INTERSECTION WHICH PROPELLED THE VEHICLE INTO THE CONTACT'S VEHICLE HEAD ON. THE AIRBAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT AS WELL AS THE OTHER DRIVERS AND PASSENGERS WERE CHECKED OUT AT THE SCENE BY PARAMEDICS AND WERE TREATED FOR SCRAPES AND BRUISES. THE CONTACT LATER SOUGHT TREATMENT AT AN URGENT CARE FACILITY FOR PAIN TO HER LOWER BACK AND BOTH SHOULDER AREAS. A POLICE WAS FILED AT SCENE. THE CONTACT AND DRIVER OF THE VEHICLE THAT WAS PROPELLED INTO THE CONTACT BOTH LIVED NEAR THE SCENE OF THE ACCIDENT AND WERE ABLE TO DRIVE THE VEHICLE TO THEIR RESPECTIVE HOMES. THE OTHER DRIVER THAT CAUSED THE ACCIDENT HAD TO HAVE THEIR VEHICLE TOWED TO AN INDEPENDENT MECHANIC. AN ADJUSTER WAS CALLED TO THE CONTACT'S HOME TO ASSESS THE DAMAGE AND THE VEHICLE REMAINED IN THE POSSESSION OF THE CONTACT. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

04/26/2021
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG6BR******
Summary

MY TIPM IS FAILING SLOWLY. MY STARTER IS PULLING WAY TO MANY AMPS WHEN STARTING. I'VE CHANGED IT TWICE. MY FUEL RELAY HAS FAILED. A LOT OF THE TIMES WHEN I START MY CAR I HAVE AN ICON FOR MY ABS SENSOR COME ON AND THE ONLY WAY TO GET IT OFF IS TO PULL OVER AND RESTART MY CAR. WHEN THE LIGHT IS ON ON MY DASH. MY CAR WON'T DRIVE OVER 60MPH AND MY RPMS WILL RUN HIGH AND WHEN YOU LET OFF THE GAS WHILE IT'S DOING THIS IT WILL TAKE YOU ALMOST TO A STOP WITHIN SECONDS. MY CHECK ENGINE LIGHT NEVER GOES OFF. AND NO MATTER HOW MANY TIMES IT GETS TESTED AND RESET IT COMES BACK WITHIN HOURS. SO MY AUTO START NEVER WORKS. SOMETIMES WHEN I START MY CAR I CAN'T GET MY SEATBELT ALARM TO STOP SINGING SO I HAVE TO PULL OVER AND RESTART. IT ALL LEADS BACK TO THIS TIPM (ELECTRONICS BOARD BELOW THE FUSE BOX). I'VE HAD IT PRICED AT 1300$ TO FIX IT. BUT TURNS OUT IT'S THE MOST COMMON ISSUE WITH THIS YEAR OF THIS VAN. PLEASE HELP!

04/22/2021
Components: UNKNOWN OR OTHER
Incident Date: 03/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG3BR******
Summary

OUR TIPM FAILED CAUSING US NOT TO BE ABLE TO START THE CAR WE WERE TOLD THAT THE FUEL PUMP WAS CONSTANTLY RUNNING EVEN THOUGH CAR WAS TURNED OFF...WE PAID A VERY LARGE BILL TO GET REPAIRED AND OF COURSE OUR WARRANTY HAD EXPIRED...WE FELT THERE SHOULD HAVE BEEN A RECALL FOR THIS PART...OUR ANSWER FROM CHRYSLER WAS KEEP YOUR RECEIPT INCASE OF A RECALL...THIS REPAIR COULD HAVE CAUSED A FIRE IF PARKED IN OUR GARAGE OR ANYWHERE...SHOULD HAVE BEEN A RECALL...

04/05/2021
Components: ELECTRICAL SYSTEM,AIR BAGS,SEATS
Incident Date: 04/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

I JUST BOUGHT THIS VEHICLE SECONDHAND THE INDICATORS FOR VEHICLE TO CLOSE ARE ON THE AIRBAG LIGHT IS ON THE SEATS DON'T GO UP AND DOWN AS SUPPOSED TO THEY JUST MAKE A NOISE AND BOTH PASSENGER AND DRIVER SIDE REAR DOORS DON'T OPEN AND THE WINDOWS DON'T GO UP OR DOWN MY VIN NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

03/28/2021
Components: UNKNOWN OR OTHER
Incident Date: 03/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG3BR******
Summary

OUR TIPM FAILED ..CAUSING US TO NOT BE ABLE TO START THE CAR AND ALSO FUEL PUMP WAS CONSTANTLY RUNNING EVEN WHEN ENGINE WAS OFF AND AWAY FROM CAR... WE PAID OVER 3000.00 TO GET REPAIRED.....WE FOUND OUT THAT THIS COULD CAUSE THE AUTO TO START ON FIRE ...AND ENDANGER OUR HOUSE WHEN PARKED IN THE GARAGE...WHY WASNT THERE A RECALL FOR THIS PART ?

03/05/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START-UP. THE CONTACT CHARGED THE BATTERY FULLY HOWEVER, THE ENGINE STILL FAILED TO TURN OVER. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THERE WAS NO WARNING LIGHT ILLUMINATED. NAPLES DODGE CHRYSLER JEEP RAM (6381 AIRPORT-PULLING RD, NAPLES, FL 34109, (239) 296-2404) WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

02/23/2021
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 02/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG7BR******
Summary

2011 CHRYSLER TOWN AND COUNTRY WITH 114,212 MILES. WHILE PARKED, THE CAR ACTS AND SOUNDS LIKE IT WANTS TO, BUT WILL NOT START. TOOK IT TO THE DEALERSHIP AND WAS DIAGNOSED WITH A BAD TIPM (TOTALLY INTEGRATED POWER MODULE) AND FUEL PUMP RELAY. THIS IS A KNOWN ISSUE AND THE SAME ISSUE IN RECALL P54/NHTSA 14V-530 FOR THE DURANGO AND GRAND CHEROKEE LAWSUIT SETTLEMENT BUT FOR SOME REASON THE TOWN AND COUNTRY AND OTHER CHRYSLERS PETITIONS WERE DENIED. AFTER TALKING TO CHRYSLER, THEY ONLY SUGGESTED THAT I KEEP MY RECEIPTS IN CASE IT WAS ACCEPTED AS A RECALL BUT WOULD NOT GIVE ANY FINANCIAL HELP ON A $1400 REPAIR BILL.

02/23/2021
Components: POWER TRAIN
Incident Date: 03/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG7BR******
Summary

2011 CHRYSLER TOWN AND COUNTRY WITH 97,983 MILES. WHILE STOPPED AT A TRAFFIC LIGHT, THE TRANSMISSION STOPPED WORKING AND THE VAN WOULD NOT MOVE. WAITED INTO THE NIGHT FOR A TOW TRUCK TO TOW US TO A REPAIR SHOP. THE TRANSMISSION FAILURE IS A KNOWN ISSUE BUT NO RECALL ISSUED FROM CHRYSLER. STUCK WITH A $3,338.92 BILL FOR A NEW TRANSMISSION.

02/08/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE SOON AFTER FAILURE. THE CONTACT HAD TAKEN THE VEHICLE TO DAVIS CHRYSLER DODGE JEEP RAM (464037 E STATE RD 200, YULEE, FL 32097) WHERE HE WAS INFORMED THAT THE VEHICLE WAS NOT UNDER RECALL. THE CONTACT ALSO SPOKE TO JACKSONVILLE CHRYSLER JEEP DODGE RAM (11101 NURSERYFIELDS DR, JACKSONVILLE, FL 32256) AND WAS PROVIDED THE SAME INFORMATION AS THE OTHER DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000.

01/17/2021
Components: ELECTRICAL SYSTEM
Incident Date: 10/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG5BR******
Summary

WHEN DRIVING ON HIGHWAY VEHICLE WOULD TURN OFF AND SOMETIMES TURN BACK ON IN A SHORT PERIOD OF TIME. VEHICLE WILL NOT START. THERE HAVE BEEN HUNDREDS OF TIMES THAT IT HAS DONE THIS. HAPPENS AT VARIOUS TIMES.

01/09/2021
Components: STEERING,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG6BR******
Summary

CAR STALLS AND SHUTS OFF, CAR CRANKS BUT WILL NOT START THIS HAS HAPPENED NUMEROUS TIMES IN THE PAST 24 HOURS, WHILE DRIVING IT WILL UNEXPECTED SHUT OFF, THIS IS A PROBLEM RELATED TO THE TIPM WHICH HAS BEEN RECALLED IN OTHER 2011 MODEL VEHICLES SUCH AS THE JEEP GRAND CHEROKEE AND DODGE DURANGO. I HAVE READ FORUMS WHERE OTHER 2011 TOWN AND COUNTRYS ALSO HAD THIS SAME ISSUE.

01/08/2021
Components: ELECTRICAL SYSTEM
Incident Date: 01/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

LOST POWER WHILE DRIVING ON HIGHWAY. TOWED HOME. TRIED TO START AND WOULDN'T TURN OVER. COULD ONLY START IN NUTURAL DROVE TO DEALERSHIP COUKDNT TURN OFF OR WOULDNT START. DIAGNOSED AS THE TIP WENT OUT.

01/07/2021
Components: ELECTRICAL SYSTEM
Incident Date: 07/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

WHEN LOCKING AND UNLOCKING DOOR LOUD BUZZING SOUND

01/04/2021
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG8BR******
Summary

THIS MUST BE A RECALL CONCERN. CHRYSLER REALLY NEEDS TO STEP UP AND TAKE CARE OF THIS TIPM ISSUE. THE MOST COMMON PROBLEM WAS A DEFECTIVE TIPM THAT PREVENTED THE ENGINE FROM STARTING. THIS VAN FAILS WHILE THE CAR WAS BEING DRIVEN. TODAY 1-4-21, THE VAN IS AGAIN AT THE DEALERSHIP FOR REPAIRS FOR THE SAME ISSUE AGAIN AND AGAIN I CAN'T BELIEVE IT. THE TOWN & COUNTRY WOULD BE RUNNING SMOOTHLY ONE DAY AND FAIL TO START THE NEXT DAY. WHY RECALL CONCERNING THEM WAS NEVER ISSUED????

12/30/2020
Components: ELECTRICAL SYSTEM
Incident Date: 12/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

THERE IS A BUZZING NOISE IN THE REAR PASSENGER SIDE DOOR THAT HAPPENS SOMETIMES WHEN I OPEN THE FRONT PASSENGER SIDE DOOR OR UNLOCK THE DOORS. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY.

12/15/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

VEHICLE IS EXPERIENCING INTERMITTENT DEAD BATTERIES AND NO START ISSUES. HAD VEHICLE SHUT DOWN WHILE DRIVING AS WELL TO FUEL PUMP SHUTTING DOWN. AFTER DIAGNOSTIC FOUND THE FUEL PUMP WAS STAYING ON AFTER KEY WAS REMOVED KILLING THE BATTERY. THIS IS AN ISSUE WITH A BAD TIPM MODULE THAT HAD BEEN UNDER A RECALL ON THE PREVIOUS YEARS TOWN AND COUNTRY. CALLED THE DEALER TODAY ANS WAS TOLD ON THERE WERE NO OPEN RECALLS ON MY SPECIFIC VIN.

11/29/2020
Components: UNKNOWN OR OTHER
Incident Date: 11/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG2BR******
Summary

CHRYSLER TOWN AND COUNTRY AND DODGE MINIVAN HAVE AN ACTUATOR THAT LOCKS AND UNLOCKS THE REAR SLIDING DOORS. THE SAME PART IS USED FOR BOTH SIDES, IT JUST NEEDS AN ARM ON IT DEPENDING ON THE SIDE. THE DEFECT IS THAT WHEN THESE ACTUATORS GO OUT, IT WILL EITHER NOT ALLOW THE DOOR TO LOCK, OR PERMANENTLY LOCKE THE DOOR AT ANY TIME AND REMAIN LOCKED UNTIL IT IS FIXED. **IF THERE IS AN EMERGENCY AND THE ACTUATOR BROKEN IN THE LOCKED POSITION THE DOOR WILL NOT OPEN OR OPERATE (INSIDE OR OUTSIDE). IT IS IMPOSSIBLE POSSIBLE TO OPEN THE DOOR IN ANYWAY UNLESS TAKING OFF THE INSIDE PANEL AND GETTING INSIDE TO THE LOCK MECHANISM. IF THE DOOR IS IN THE UNLOCKED POSITION AND YOU WERE UNAWARE THAT THE ACTUATOR IS BROKEN IN THE UNLOCKED POSITION AND YOU THINK IT'S LOCKED AND YOU LEAVE YOUR CHILD IN THERE TO RUN INTO THE HOUSE SOMEBODY COULD OPEN THE DOOR AND STEAL ANYTHING OUT OF YOUR CAR INCLUEDING A CHILD. WHEN THE ACTUATOR BRAKES IN THE UNLOCK POSITION YOU HAVE NO IDEA WHAT IT IS BROKEN. HOWEVER WHEN IT BREAKS IN THE LOCK POSITION IT IS IMMEDIATE AND WITHOUT WARNING AS WELL. WHEN I FOUND OUT THAT MY DOOR WAS LOCKED ON THE DRIVERS SIDE WAS WHEN I WENT TO GET MY DOG OUT OF MY BACK SEAT AND IT WAS BROKEN.I LOOKED THIS ISSUE UP ON THE INTERNET AND THAT'S WHAT I WAS TOLD TO CHECK BOTH DOORS AND FOUND MY MY PASSENGER SIDE WAS PERMANENTLY UNLOCKED.

11/27/2020
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

VEHICLE INTERMITTENTLY WON'T START AND IS STALLING OUT / DYING WHEN GOING DOWN THE HIGHWAY

11/18/2020
Components: ELECTRICAL SYSTEM
Incident Date: 11/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO NEWBERRY MOTORS, INC. (1227 NEWBERRY AVE, NEWBERRY, MI 49868, (906) 293-5104) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE NHTSA FOR ASSISTANCE WITH FILING A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

11/16/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

THE "WIRELESS IGNITION NODE RECEIVER" ON OUR 2011 CHYSLER TOWN & COUNTRY BROKE IN OCTOBER 2019 (WITH UNDER 100,000 MILES). THIS IS WHERE OUR KEY IS INSERTED TO START OUR MINIVAN. THE MINIVAN STILLS STARTS AND SHUTS OFF, BUT THE KEY WON'T STAY IN THE IGNITION. UNFORTUNATELY, WE DON'T HAVE THE $400-500 NEEDED TO REPLACE THE IGNITION RECEIVER. THE DANGEROUS PART OF THIS IS THAT THE KEY POPS OUT AT RANDOM TIMES, WHILE WE ARE DRIVING. THE KEY POPS OUT AND LANDS ON THE FLOOR UNDERNEATH OUR FEET WHILE WE ARE DRIVING. SOMETIMES THIS HAPPENS WHEN WE ARE DRIVING ON THE FREEWAY AT FREEWAY SPEEDS. THIS ACTION IS ENORMOUSLY DISTRACTING AND COULD POTENTIALLY CAUSE AN ACCIDENT. SOMETIMES, WE ARE FORCED TO START THE VAN WITH THE KEY AND DROP THE KEY INTO THE CONSOLE, BUT THEN WE HAVE TO GO HUNTING FOR THE KEY IN ORDER TO SHUT THE VAN OFF. APPARENTLY, THESE IGNITION NODES ARE KNOWN TO BE PROBLEMATIC IN MINIVANS JUST 2 OR 3 YEARS OLDER THAN OURS, AND RECALLS HAVE ALREADY BEEN FILED FOR THOSE YEARS. WE ARE WONDERING IF AND WHEN THE RECALL FOR OUR 2011 VAN WILL CATCH UP TO THE PROBLEMS THESE MINIVANS ARE HAVING.

11/09/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

FUEL PUMP RELAY IS STUCK RESULTING IN CONTINUOUS PUMP RUNNING CAUSING DEAD BATTERY OVERNIGHT AND VEHICLE NOT STARTING.

10/27/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG7BR******
Summary

MY WIFE WAS DRIVING OUR VEHICLE DOWN A COUNTY ROAD AT ABOUT 40 MILES PER HOUR WHEN SUDDENLY WHAT SEEMED LIKE ALL OF THE INDICATOR AND WARNING LIGHTS LIT UP ON THE DASHBOARD. SHE PULLED OFF INTO A NEIGHBORHOOD TO TRY AND TURN AROUND TO DRIVE THE VEHICLE BACK HOME. AS SHE CAME AROUND THE CIRCLE DRIVE OF THE NEIGHBORHOOD AND APPROACHED THE STOP SIGN BEFORE THE COUNTY ROAD, THE VEHICLE COMPLETED DIED. THE KEY WOULD NOT COME OUT OF THE IGNITION IT WAS SO DEAD. WE HAD THE VEHICLE TOWED TO A DEALERSHIP'S SERVICE DEPARTMENT. THE PROBLEM WAS DIAGNOSED AS A BAD TOTALLY INTEGRATED POWER MODULE (TIPM). THE UNSAFE CONDITION WAS THAT THE VEHICLE COULD HAVE COMPLETELY DIED AND LOST ALL POWER, INCLUDING POWER STEERING, POWER BRAKES, ETC., WHILE DRIVING ON A COUNTY ROAD AT 40 MILES PER HOUR IN TRAFFIC, IF MY WIFE WOULD NOT HAVE IMMEDIATELY PULLED OFF THE MAIN ROAD INTO THE NEIGHBORHOOD. WHILE WAITING FOR THE VEHICLE TO BE TOWED, I HAD TO WAVE ON TRAFFIC EXITING THE NEIGHBORHOOD AND IT CREATED AN UNSAFE SITUATION FOR TRAFFIC COMING IN TO THE NEIGHBORHOOD AT THE SAME TIME.

10/18/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

TIPM IS CAUSING MY VAN NOT TO START, STALKS GOING DOWN THE ROAD

10/01/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

ENTIRE VAN SHUTS OFF! THIS IS EXACTLY LIKE THE RECALL FROM ONE YEAR EARLIER, IT'S THE SAME PROBLEM. WHY WON'T THEY INCREASE THE YEARS ON THIS AND SAVE SOME PROBLEMS.

09/30/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

VEHICLE WILL SHUT OFF WITH NO WARNING. ENGINE IS OFF. ALL POWER IS LOST. THIS IS VERY DIFFICULT WHEN DRIVING DUE TO LOSS OF POWER STEERING, POWER BRAKES, ENGINE POWER ETC. THE CAR WILL RESTART WITH NO ISSUES SHOWN ON THE FAULT CODES. OBD HAS NO RECORD OF A PROBLEM. VERY INTERMITTENT, VERY DANGEROUS. SEEMS THE SAME AS THE RECALL THAT COVERED UP TO THE PREVIOUS YEAR. MANY PEOPLE CLAIM THE SAME ISSUE.

09/25/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

CAR SHUT DOWN WHILE DRIVING. THERE WAS NO LIGHTS OR POWER. IT STARTED ON A JUMP, BUT BEGAN SMOKING. WE REPLACED THE BATTERY, BUT IT STARTS SMOKING EVERY TIME YOU RUN IT AND THE BATTERY LIGHT STAYS ON. I HAD IT TOWED, AS IT ISN'T SAFE TO DRIVE. THE MECHANIC CHECKED THE ALTERNATOR, BUT IT IS GOOD THE MECHANIC SAYS IT MUST BE THE COMPUTER AND SAID IT WOULD HAVE TO BE TOWED TO THE DEALERSHIP/

09/19/2020
Components: SERVICE BRAKES
Incident Date: 09/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

THE BRAKES RR WILL LOCK WHILE DRIVING IN THE HWY

09/07/2020
Components: UNKNOWN OR OTHER
Incident Date: 08/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

I CANNOT GET IT TO START, IT WON'T TURN OVER. THE LIGHTS ON THE DASH BOARD CAME ON INCLUDING THE IGNITION LIGHT. THE BATTERY IS NEW, SO WHAT'S THE PROBLEM?

09/02/2020
Components: AIR BAGS
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

HOLA ESTUVE LLEVANDO AL DEALER ALBERIC COLN POR UN REGALO SOBRE UNA PUERTA ELLOS DIJERON QUE ADEMS DE ESO TENA UNAS CUANTAS COSAS MS ,ME REFIERO LE SALI UN CDIGO MDULO ORC PARTES # 68062118AG. ELLOS ME INDICAN QUE NO TIENE RECALL Y TENGO QUE PAGAR POR ESA INSTALACIN PORQUE LA GUAGUA NO TIENE GARANTA. OK MI PREGUNTA SI NO HUBIERA LLEVADO A ESE RECALL QUE TIENE NO SE HUBIERA SABIDO DE LOS AIRBAG QUE ESTN MALO. ESO NO ES PROBLEMA DE FABRICANTES PORQUE Y SI EXPLOTAN UNO GUIANDO SI OCASIONAR UN ACCIDENTE O VISEVERSA QUE YO LO ESTUVIERA UN ACCIDENTE FALLECIERA UN ACOMPAANTE EN LA GUAGUA DE QUIN SERA RESPONSABILIDAD MA O DEL FABRICANTE. NECESITO ALGUNA CONTESTACIN SOBRE ESTO.

08/24/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG6BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE SHUTOFF WITHOUT WARNING. THE CONTACT STATED THAT AFTER THE FAILURE OCCURRED, HE WAS UNABLE TO RESTART THE VEHICLE. DUE TO THE FAILURE, THE CONTACT INITIALLY TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC; THE VEHICLE WAS THEN TOWED TO HIS RESIDENCE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THERE WERE NO RECALLS ON HIS VEHICLE. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD YET TO BE DIAGNOSED NOR REPAIRED. DESPITE THE VEHICLE NOT BEING DIAGNOSED, THE CONTACT LINKED HIS FAILURE TO THE FUEL PUMP RELAY. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

08/20/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

THE VEHICLES BATTERY DIED DUE TO A FAULTY TIPM. AFTER A JUMP START IT WILL RUN BUT ONCE THE VEHICLE IS OFF AND SITTING FOR LESS THAN AN HOUR THE VEHLICE WILL TURN OVER, DIE, THEN WILL CRANK AND NOT TURN OVER FOR A WHILE. THIS IS THE FIRST TIME THIS IS HAPPENING WITH THIS VEHICLE IT HAS A LITTLE LET THAN 70,000 MILES.

08/01/2020
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

THE ACTUATOR FAILED ON THE DRIVER SIDE SLIDING DOOR. THE DOOR IS COMPLETELY STUCK AND WILL NOT OPEN MANUALLY MAKING DRIVING A VERY DANGEROUS SITUATION.

06/23/2020
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

WIFE WAS DRIVING. THEN ENGINE WENT TO FULL THROTTLE, WOULD NOT SLOW DOWN. SHE RODE THE BRAKES ALL THE WAY HOME, SWITCHED FROM NEUTRAL TO DRIVE, VAN WOULD JUMP INTO GEAR WHEN SHE WOULD SHIFT BACK TO DRIVE, FELT LIKE BRAKES WERE NOT WORKING WELL ENOUGH (PROBABLY GLAZED). ALMOST WRECKED, COULD HARDLY STOP. VERY DANGEROUS SITUATION. *TR

06/17/2020
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 06/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

FUEL RELAY ON TIPM IS FAULTY RESULTING IN NOT STARTING AND STALLING WHILE DRIVING. IT IS VERY DANGEROUS THAT THIS PROBLEM HAS NOT BEEN ADDRESSED BY A RECALL. *TR

06/17/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG9BR******
Summary

THE VAN HAS DRAINED A NEW BATTERY IN TWO DAYS. DEALERSHIP CLAIMS THEY CAN'T FIND THE PROBLEM EVEN THOUGH THERE IS A KNOWN PROBLEM WITH THEIR ROOM'S FROM THIS MODEL YEAR. I HAVE SUGGESTED THEY LOOK AT THE FUEL PUMP TURNING ON EVEN THOUGH A KEY HAS NOT BEEN USED TO START VEHICLE AND TO LOOK AT THE WIRELESS IGNITION NODE MODULE. SEEMS I HAVE TO DO THE INVESTIGATIVE WORK AND INCUR ALL THE COST. DEALERSHIP HAS HAD MY VEHICLE FOR OVER A WEEK NOW. *TR

05/30/2020
Components: ELECTRICAL SYSTEM
Incident Date: 05/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

LOSING ALL ELECTRICAL WHILE DRIVING DOWN THE ROAD FOR ABOUT 2 SECONDS AND THEN COMES BACK ON WITH EVERYTHING RESET . HAPPENS 1-2X PER WEEK. *TR

05/11/2020
Components: ENGINE
Incident Date: 01/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THREE INDEPENDENT MECHANICS TO BE DIAGNOSED. THE CONTACT WAS INFORMED BY ALL THREE MECHANICS THAT CYLINDER NUMBER 4 WAS DEFECTIVE. THE VEHICLE WAS THEN TAKEN TO NAPLES DODGE CHRYSLER JEEP RAM (6381 AIRPORT-PULLING RD, NAPLES, FL 34109) TO BE DIAGNOSED HOWEVER, THE CONTACT DECLINED TO HAVE THE VEHICLE DIAGNOSED AFTER BEING INFORMED THAT A DIAGNOSTIC FEE WOULD BE ASSESSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

03/28/2020
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 02/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG9BR******
Summary

APPARENTLY CHRYSLER HAS A PROBLEM WITH THEIR TIPM FROM YEARS 2011 TO 2013. I JUST HAD TO DO A FUEL RELAY BYPASS ON MY 2011 TOWN AND COUNTRY BECAUSE THEY DID NOT TISSUE A RECALL FOR ALL MALES AND MODELS WITH THIS PROBLEM. THEY SHOULD NOT BE ALLOWED TO REFUSE BECAUSE ALL MODELS MOST LIKELY USED THE SAME TIPM.

03/12/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

VEHICLE WON'T START. ENGINE TURNS OVER BUT WON'T RUN. SITTING IN MY DRIVEWAY.

03/02/2020
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 02/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG5BR******
Summary

MY CAR HAS BEEN OUT OF COMMISSION FOR ABOUT 2 MONTHS OFF AND ON. THE AUTO SHOP THAT I SEND IT TO HAS REPLACED THE FUEL PUMP 4 TIMES BEFORE ZEROING IN ON THE PROBLEM WHICH APPARENTLY IS THE TIPUM, AN ELECTRONIC PIECE. AFTER DOING RESEARCH ON THE INTERNET, THERE IS A RECALL ON THIS PIECE FOR ISSUES INVOLVING THE FUEL PUMP STOPPING OPERATION WHILE THE VEHICLE IS RUNNING. THIS RECALL DOES NOT EFFECT MY CAR, BUT THIS EXACT PROBLEM IS AFFECTING MY CAR. I'M WONDERING WHAT'S GOING ON THERE AND IF THERE HAVE BEEN OTHER REPORTS OF THIS. THANKS FOR YOUR TIME, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

02/26/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8GG3BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE FAILED TO START WITHOUT WARNING. THE CONTACT WAS ABLE TO START THE VEHICLE ONCE IT WAS JUMP STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THE FAILURE AS THE BATTERY, ALTERNATOR, AND WIRING HARNESS FAILURE. THE VEHICLE WAS THEN TAKEN TO DICK HANNAH JEEP (3517 NE AUTO MALL DR, VANCOUVER, WA 98662) WHERE A DIAGNOSTIC TEST WAS NOT COMPLETED DUE TO THE CONTACT ONLY WANTING PARTS PLACEMENT INFORMATION. HE THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE SEVERAL FAILURE CODES WERE DIAGNOSED AS THE CAUSE OF THE FAILURE ALONG WITH THE FUSE BOX NEEDING REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 105,352. THE VIN WAS INVALID.

02/23/2020
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 02/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG1BR******
Summary

VAN BEGAN HAVING TROUBLE STARTING UP AT AROUND 100,000 MILES. THE ISSUE WAS INTERMITTENT UNTIL A WEEK AGO. WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE WOULDN'T CRANK. THE FUEL PUMP WILL NOT ENGAGE AND START THE VEHICLE. MY BATTERY IS GOOD AND WHEN WE BYPASSED THE TIPM, THE VEHICLE CRANKS PROPERLY. THIS IS AN INDICATION THAT THE TIPM IS FAULTY. AFTER RESEARCHING THIS ISSUE, IT SEEMS THAT IT'S A KNOWN PROBLEM FOR MANY DODGE/CHRYSLER/JEEP MODELS IN 2011. THIS A DEFINITE HAZARD BECAUSE THE FUEL PUMP CONTINUES TO RUN EVEN WHILE EVERYTHING IS TURNED OFF.

02/20/2020
Components: ENGINE
Incident Date: 02/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

NOTICED OIL DRIPPING ON THE FLOOR OF THE GARAGE. .UNABLE TO LOCATE SOURCE AT HOME. TO MAINT SHOP FOUND OIL FILTER HOUSING ( ACTUALLY PART OF OIL/COOLANT HEAT EXCHANGER) SEALS LEAKING ON TOP OF THE ENGINE BLOCK BELOW THE INTAKE ASSEMBLY. IMPOSSIBLE TO SEE VISUALLY. CHRYSLER SB 09-008-15 DATED 8-7-2015 DEALS WITH THIS ISSUE. BIG PROBLEM IS THAT AS STATED, TAKES ALMOST A QUART OF OIL TO SIT ON TOP OF THE ENGINE FOR IT TO START TO LEAK VISUALLY....SERIOUS FIRE HAZARD,, ESPECIALLY IN HOT WEATHER. ( AM IN MN) THIS SHOULD BE A RECALL ISSUE,, AS CONTINUED LEAKAGE IS A FIRE HAZARD THAT CAN GO UNNOTICED UNTIL FAILURE OF THE ENGINE OR WORSE. PART NUMBER 68105583AA

02/20/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 02/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

LEFT SIDE PASSENGER AUTO SLIDING DOOR AUTO LOCKING SYSTEM. WHEN SYSTEM WOULD AUTO LOCK, IT WOULD NOT UNLOCK IN EITHER THE AUTO MODE, ELECTRICALLY BY FOB OR DOOR LOCK ELECTRIC SWITCH AND MOST DANGEROUS, UNABLE TO MANUALLY MOVE THE LOCK RELEASE TAB ON THE DOOR TO UNLOCK POSITION. RENDERS EGRESS FROM THIS DOOR TOTALLY IMPOSSIBLE. TROUBLESHOOT FOR 3 WEEKS. AFTER COUPLE DAYS WAS ABLE TO ELECTRICALLY UNLOCK DOOR AT WITCH TIME I TOTALLY DISCONNECTED DOOR POWER AND OPERATED THE LOCK AND DOOR IN MANUAL MODE NO PROBLEMS.. ONLY WHEN USING THE LOCK SOLENOID,,DID THE LOCK SYSTEM JAM. REPLACED DOOR LOCKING ASSMY AT PART COST OF $648 AND DOOR BACK TO NORMAL OPS. PART NUMBER FOR LOCK WAS DLA1306.

02/14/2020
Components: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG9BR******
Summary

REAR PASSENGER SLIDING DOORS WILL NOT FULLY CLOSE AND LOCK WHEN PUSHING CLOSE BUTTON. DOORS HAVE TO BE MANUALLY PUSHED CLOSED FROM THE OUTSIDE TO CLOSE THE LAST QUARTER INCH AND TO HAVE THE DOOR CLOSE MECHANISM ENGAGE. THIS PRESENT A SAFETY RISK TO 2ND ROW PASSENGERS AS THE DOORS ARE NOT FULLY SECURED.

02/07/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

THE DRIVER SIDE DOOR OF MY CHRYSLER TOWN AND COUNTRY HAS SUDDENLY SEIZED AND REFUSES TO OPEN. I HAVE RESEARCHED THE PROBLEM AND IT APPEARS TO BE A FAULTY ACTUATOR. IN MY RESEARCH I FOUND MANY OTHERS WITH SIMILAR PROBLEMS AND THOUGHT IT A SAFETY CONCERN. IF MY CHILD OR ANYONE NEEDED TO EXIT THE VEHICLE QUICKLY THIS WOULD BE IMPOSSIBLE. IF THE OTHER DOOR WERE TO SEIZE UP AT THE SAME TIME THEN THERE WOULD BE NO WAIT TO EXIT THE REAR OF THE VEHICLE SAFELY. IN MY SITUATION THE DOORS FUNCTIONED PROPERLY WHEN WE ENTERED THE VEHICLE BUT THEN REFUSED TO UNLOCK OR OPEN DESPITE MY BEST EFFORTS WHEN WE ARRIVED AT OUR DESTINATION. I HAVE NOT BEEN ABLE TO OPEN THE DOOR SINCE THE ACTUATOR FAILED, MANUALLY OR ELECTRONICALLY.

01/22/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG0BR******
Summary

DRIVING DOWN THE ROAD AND THE RADIO JUST RANDOMLY SHUTS DOWN. SCREEN GOES BLACK FOR ABOUT 10 SECONDS, THEN RESTARTS ITSELF. ALL PRE-SAVED STATIONS ARE STILL THERE BUT IT'S ALMOST LIKE WE TURNED THE CAR OFF, THEN TURNED IT BACK ON. HAPPENS QUITE A BIT - ABOUT ONCE A WEEK OR MORE. PASSENGER SLIDING DOOR MAKES A TERRIBLE NOISE WHEN OPENING AND CLOSING. NOT GRINDING, ITS DEFINITELY SOMETHING ELECTRICAL. PASSENGER SEAT AND BOTH MIDDLE BUCKET SEAT HEATERS HAVE STOPPED WORKING.

01/21/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG5BR******
Summary

INTERMITTENT STARTING PROBLEM. CHANGED STARTER, BUT PROBLEM PERSISTED A FEW MONTHS LATER. TAPPING ON STARTER SOMETIMES WORKS AND VEHICLE WILL START BUT WILL NOT START WHEN STOPPED AGAIN..

01/16/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG9BR******
Summary

FUEL PUMP RELAY PREMATURELY FAILS INSIDE THE TOTAL INTEGRATED POWER MODULE (TIPM) CAUSING LOSS OF CONTROL WHILE DRIVING. THE FUEL RELAY FUSE IS NOT REPLACEABLE AS IT IS HARD WIRED INSIDE THE TIPM. THE ENTIRE TIPM UNNECESSARILY NEEDS REPLACED AT GREAT EXPENSE AND LABOR OF NEARLY $1,800 FOR WHAT SHOULD BE AN INEXPENSIVE FUSE. OTHER CHRYSLER/ DODGE/ JEEP VEHICLES HAVE BEEN RECALLED AND REPAIRED FOR THE SAME ISSUE, BUT NOT THE CHRYSLER TOWN & COUNTRY MINIVANS. THE MANUFACTURER AND ITS DEALERSHIPS IS AVOIDING A RECALL SO THAT THIS MODEL 'AGES OUT' AND PERMANENTLY DISPOSED SO THAT IT DOESN'T HAVE TO DO A RECALL.

12/23/2019
Components: ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 12/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

PERSISTENT ELECTRICAL MOTOR SOUND EMANATED FROM REAR OF CAR AFTER PARKING AND POWERING OFF (CONTINUED AFTER REMOVAL OF KEYS). NEXT DAY BATTERY WAS DEAD, JUMP STARTED ENGINE WITH DIFFICULTY. DROVE FOR SEVERAL HOURS, BUT AGAIN WOULD NOT START AFTER IT WAS SHUT OFF. MECHANIC DIAGNOSED FAULTY TOTALLY INTEGRATED POWER MODULE, REPLACED AT A COST OF NEARLY $1,500. AFTER REPLACEMENT OF TIPM, NEW ISSUE OF AIRBAG INDICATOR LIGHT IS ON AND SEVERAL 12-VOLT POWER PORTS INSIDE THE CAR NO LONGER WORK, BOTH NEW CONDITIONS SINCE TIPM REPLACEMENT.

12/17/2019
Components: ENGINE
Incident Date: 12/17/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ENGINE WOULD NOT IMMEDIATELY START. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE'S NUMBER TWO CYLINDER WAS FAULTY AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. OXMOOR DODGE (4520 SHELBYVILLE RD, LOUISVILLE, KY) AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 130,000.

12/16/2019
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

TIPM FAILURE, FAULTY FUEL PUMP RELAY. CAR CRANKS BUT WILL NOT START. FUEL PUMP REPLACED AND SAME ISSUE OCCURS.

12/16/2019
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

VAN BATTERY IS DEAD EVERY MORNING. FUEL PUMP COUNTINOUSLY RUNS EVEN AFTER VAN IS TURNED OFF. SOMETIMES STALES WHILE DRIVING. VERY DANGEROUS ESPECIALLY WITH OUR CHILDREN IN THE VAN.

12/13/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG3BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT IT TOOK APPROXIMATELY THREE TO FIVE ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO SOUTH CHICAGO CHRYSLER AND JEEP (LOCATED AT 7340 S WESTERN AVE, CHICAGO, IL 60636) WHERE THE TIPM WAS REPLACED; HOWEVER, THE FAILURE RECURRED. CURRENTLY, IT TOOK UP TO FIFTEEN ATTEMPTS TO START THE VEHICLE. THE DEALER WAS CONTACTED AND COULD NOT ASSIST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 188,793.

12/12/2019
Components: ELECTRICAL SYSTEM
Incident Date: 12/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

BODY CONTROL MODULE IS GOING OUT SO THE HEAT STOPS WORKING. ALL THE LIGHTS ON THE DASHBOARD COME ON INCLUDING THE SECURITY LIGHT RANDOMLY. THE AIR BAGS MAY OR MAY NOT DEPLOY. THE WINDSHIELD WIPERS COME ON BY THEMSELVES. HAPPENS WHEN THE VEHICLE IS IN MOTION OR STATIONARY. IN THE CITY AND ON THE HIGHWAY.

12/10/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 12/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG5BR******
Summary

AS STATED PREVIOUSLY, I HAD TO HAVE IT TOWED BECAUSE IT WOULD NOT TURN ON WHEN I PUT THE KEY IN THE IGNITION, MICKEY'S GARAGE TOLD ME THAT WHEN THEY UNPLUGGED THE BATTERY AND LET IT SIT FOR LITTLE IT STARTED UP, BUT THEY COULD NOT FIX IT, BECAUSE THEY SAID IT WOULD DO IT AGAIN, THAT IT SHOULD BE CHECKED OUT BY A CHRYSLER DEALER. IT STOP ON ME IN THE FAMILY DOLLAR PARKING LOT.

12/09/2019
Components: UNKNOWN OR OTHER
Incident Date: 12/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG5BR******
Summary

I WAS AT THE STORE WHEN I CAME OUT TO START MY VAN I PUT THE KEY IN TURNED IT IT WOULD NOT START UP THE KEY WOULD NOT COME OUT IT GOT STUCK HAD TO PULL IT OUT, AND HAVE IT TOWED TO THE GARAGE AND THEY COULD NOT FIX IT.

12/08/2019
Components: VISIBILITY/WIPER
Incident Date: 11/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

ONE OF MY HEADLAMP LENS HAS A DEFECTIVE SEAL, RESULTING IN IT BEING COMPLETELY FOGGED OVER AND COVERED IN CONDENSATION. CHRYSLER WILL NOT REPAIR IT UNDER WARRANTY. I FEEL THIS IS A SAFETY HAZARD THAT AFFECTS THE HEADLAMP VISION AT NIGHT.

11/27/2019
Components: POWER TRAIN
Incident Date: 11/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG6BR******
Summary

MY TODDLER CHILDREN AND I WERE STRANDED BECAUSE MY VAN COMPLETELY SHUT DOWN. I LEFT THE VEHICLE RUNNING TO RUN IN AND GET MY CHILDREN FROM DAYCARE, ONLY TO RETURN TO A VEHICLE THAT HAD NO ELECTRICITY. MY CHILDREN AND I WERE STUCK ALL EVENING, AWAY FROM HOME, WHILE THE VEHICLE WAS CHECK OUT AND EVENTUALLY TOWED. AFTER BEING TOWED, NOT ONLY ONCE BUT TWICE, AND BEING WITHOUT A VEHICLE SINCE 11/8/2019 WE FINALLY FIND OUT THE PROBLEM IS THE PCM, WHICH HAS BEEN AN ISSUE WITH THESE VANS. THIS IS MAJOR INCONVENIENCE FOR MY FAMILY. WITH THIS BEING A RE-OCCURRING ISSUE WITH THIS VEHICLE, CHRYSLER SHOULD BE TAKING CARE OF THIS ISSUE.

11/22/2019
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

OUR 2011 TOWN & COUNTRY STARTED HAVING STARTING/STALLING ISSUES ABOUT 3 MONTHS AGO - MIND YOU THERE IS ONLY ABOUT 81K MILES ON THE VEHICLE. THE DEALER FIRST REPLACED THE POWER MODULE IN SEPTEMBER, THEN THE ISSUE RETURNED ONLY TO BE CAUSING MORE ELECTRICAL ISSUES. THE CAR WAS TAKEN BACK TO THE DEALER AND IT WAS EXPLAINED THEN THAT THEY HAD TO REPLACE THE POWER MODULE DUE TO A FAULTY RELAY. THIS IS THE EXACT SAME ISSUE THAT OTHER CHRYSLER/DODGE VEHICLES OF THE SAME YEAR ARE BEING RECALLED FOR. THE STALLING WAS DANGEROUS AS IT HAPPENED WHILE DRIVING. THIS HAS BEEN A VERY COSTLY PROBLEM WITHOUT A RECALL BEING ISSUED - ALTHOUGH VEHICLES USING THE SAME ENGINE AND COMPONENTS ARE BEING RECALLED. PLEASE HELP ESCALATE THIS.

11/21/2019
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG3BR******
Summary

EVER SINCE WE GOT THE CAR, IT HAS HAD PROBLEMS. WE KNEW THAT IT WAS A USED CAR BUT DIDN'T EXPECT ALL THE PROBLEMS. THE CHECK ENGINE LIGHT TURNS ON ALL THE TIME AND THE RADIO STOPS WORKING. CURRENTLY WE ARE HAVING PROBLEMS WITH THE FUEL PUMP. WE WERE TOLD THAT THAT WAS THE PROBLEM AND THERE WAS A RECALL ON THE 2012 & 2013 GRAND CHEROKEE RELAY PUMP. ALSO THE RADIO SEEMS TO BE FAILING AGAIN. WE WERE WONDERING IF YOU COULD CHECK THAT AND MORE SINCE THERE SEEMS TO BE MORE PEOPLE WITH THE SAME PROBLEMS AS US.

11/15/2019
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 11/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

ON NOVEMBER 14, 2019 I WAS TRAVELING WITH MY 18 YEAR OLD SON TO DETROIT METRO AIRPORT. WE WERE ENTERING THE ENTRANCE RAMP OF I-94 & US 23. WE WERE TRAVELING AT 65MPH. AS I WAS MERGING ONTO I94 TRAFFIC, MY 2011 TOWN & COUNTRY LOST ALL POWER. THE CAR COMPLETELY SHUT DOWN. I WAS UNABLE TO STEER THE CAR, BRAKE THE CAR. I WAS FORTUNATELY NOT INVOLVED IN AN ACCIDENT. I AM NOTING THAT THE ONLY KEY(FOB) ON THE KEY RING WAS THE KEY FOB IT SELF. PRIOR TO THIS INCIDENT (PAST 8 YEARS WE'VE OWNED THIS VEHICLE) WE HAVE NEVER ENCOUNTERED SUCH AN INCIDENT. THE VAN DID REQUIRE A TOW AND WE ARE CURRENTLY WAITING ON THE PROBLEM THAT CAUSED THIS INCIDENT FROM THE CHRYSLER DEALERSHIP IN SALINE, MI (LAFONTAINE CHRYSLER DODGE JEEP RAM SALINE) PHONE # 1-866-593-6805. THE REASON I'M FILING THIS COMPLAINT IS DUE TO NOTICING SEVERAL THOUSAND SIMILAR INCIDENTS FROM VARIOUS CHAT FORUMS. THE KEY FOB SEEMS TO BE A POINT OF INTEREST AS TO WHY THE VEHICLE ALL OF A SUDDEN LOSES POWER AND SHUTS DOWN IN THE ACT OF DRIVING. PLEASE DO NOT HESITATE TO CALL OR EMAIL ME FOR FURTHER INFORMATION OR QUESTIONS REGARDING THIS COMPLAINT. PHONE: ([XXX], EMAIL. [XXX]). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/11/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG8BR******
Summary

WHILE DRIVING OUR 2011 CHRYSLER TOWN & COUNTRY LTD. ON A CITY STREET, THE VEHICLE LOST ALL POWER WHICH ALMOST CAUSED US TO HAVE A SEVERE ACCIDENT AS THERE WAS TRAFFIC RON FRONT OF AND BEHIND US.. BECAUSE OF THIS, WE LOST POWER STEERING AND POWER BRAKES. MY HUSBAND AND I WERE DRIVING WITH 3 OF OUR YOUNGER CHILDREN IN THE VAN. THANK GOD MY HUSBAND WAS ABLE TO MANUALLY TURN THE STEERING WHEEL TO GET US OFF OF THE MAIN STREET INTO A DRIVEWAY. HE ALSO HAD TO SEVERELY STOMP ON THE BRAKES TO GET THE VAN TO STOP. THIS PROBLEM WAS CAUSED BY THE TIPM. THE CIRCUIT FOR THE FUEL PUMP IS FAULTY WITHIN THE CIRCUIT BOARD. THIS SEEMS TO BE A RECURRING ISSUE WITH CHRYSLER VANS, NOT JUST THE DURANGO & JEEPS. THIS NEEDS TO BE RECALLED AS SOON AS POSSIBLE BEFORE SOMEONE GETS KILLED. WE WERE ON THE HIGHWAY JUST THE DAY BEFORE AND THIS WOULD'VE BEEN DEADLY HAD IT HAPPENED DRIVING AT 65/70 MPH.

11/07/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DGXBR******
Summary

THE TIPM ON MY VEHICLE HAS GONE BAD AND THE FUEL PUMP IS NOT WORKING PROPERLY, WONT START, ETC. ALL THE TIPM PROBLEMS YOU READ ABOUT IN THE OTHER COMPLAINTS. THIS VEHICLE HAS A 3.6L ENGINE, THE SAME ENGINE THAT THE 2011 DODGE DURANGO HAS THAT HAS HAD A RECALL TO REPAIR THIS TIPM PROBLEM. IT MAKES NO SENSE THAT THIS 2011 CHRYLSER TOWN AND COUNTRY WOULD NOT HAVE A RECALL AS WELL. EXPLAIN THAT TO ME!

10/31/2019
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG8BR******
Summary

THIS VEHICLE QUIT WHILE DRIVING BUT WAS ABLE TO RESTART AND DRIVE TO A PARKING SPOT AND NOW WONT RESTART DO TO FAILED (TIPM) THOROUGHLY INTEGRATED POWER MODULE FAILURE TO SUPPLY POWER TO FUEL PUMP . AFTER FURTHER INVESTIGATION & DIAGNOSIS MANY SIMILAR CHRYSLER PRODUCTS HAVE SAME ISSUES , OR RECALLS THIS NEEDS TO BE A SAFETY ISSUE RECALL?

10/30/2019
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

VEHICLE CRANKS, STARTER SOMETIMES STAYS ENGAGED FOR EXTENDED PERIOD OF TIME, BUT FAILS TO START DUE TO FUEL PUMP RELAY FAILURE IN TOTAL INTEGRATED POWER MODULE ( TIPM/FUSEBOX). SOMETIMES WILL START, RUN, THEN DIE. AFTER MULTIPLE ATTEMPTS, WILL FINALLY START, STAY RUNNING. KNOWN ISSUE ACROSS MULTIPLE FCA MODELS AND YEARS. CAN PROGRESS TO FAILURE WHILE GOING DOWN THE ROAD. REPAIR COST ~$1000. I VIEW THIS AS A SAFETY ISSUE WORTHY OF A VEHICLE SAFETY RECALL AND FIND IT REPREHENSIBLE THAT DESPITE ALL OF REPORTS REGARDING FAILURE, NO RECALL HAS BEEN ISSUED.

10/26/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

I HAVE INTERMITTENT STARTING. I HAVE RECENTLY BOUGHT THIS VEHICLE ON 09/11/2019 AND I HAVE HAD THIS ISSUE WITH INTERMITTENT STARTING WITHIN THE FIRST 30 DAYS OF BUYING THE VEHICLE. THERE ARE TIMES WHERE MY VEHICLE WILL START JUST FINE BUT THEN THERE ARE TIMES WHERE THE CAR WILL NOT TURN OVER. THE STARTER HAD BEEN REPLACED, ALONG WITH THE BATTERY AND ALTERNATOR. MY MECHANIC HAD LOOKED AT MY VEHICLE MULTIPLE TIMES AND THEY SAY THEY CANNOT FIND ANYTHING WRONG BUT I STILL HAVE ISSUES WERE I CAN GO A WEEK WITH NO ISSUES BUT THEN ALL OF A SUDDEN WE WILL GO TO START THE VAN AND IT WON'T. I HAVE RESEARCHED THIS AND THERE ARE MULTIPLE PEOPLE WITH THE SAME ISSUE AND HAVE IDENTIFIED IT IS THE TIPM AND THIS HAS BEEN AN ON GOING ISSUE. THIS ISSUE ALWAYS HAPPENS WHEN THE CAR IF STATIONARY.

10/24/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 06/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

INTERMETINT WIPERS DON'T WORK,, BLIND SPOT DETECTION SYSTEM DOESN'T WORK

09/25/2019
Components: ENGINE
Incident Date: 09/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

MY VAN WITHOUT WARNING STARTED RUNNING ROUGHT IN DRIVE, SHAKING, ENGINE LIGHT CAME ON BLINKING FAST TOOK IT TO MECHANIC. IT SHOWS ALL CYCLINDERS HAVE SEVERE MISFIRING ISSUES. THEY CAN NOT FIGURE OUT WHY AND TOLD ME TO TAKE TO CHRYSLER DEALERSHIP. THIS VAN RUNS CRAPPY HAS NO POWER TO GET TO DEALERSHIP. I WAS ON A CITY STREET TRYING TO DRIVE 20 MILES AN HOUR IT WOULD NOT HARDLY MOVE. I TURNED AROUND AND TOOK IT HOME IT WAS FINE UP UNTIL THIS HAPPENED. THIS COULD HAVE BEEN SOMETHING VERY DANGEROUS IF I WAS ON A HIGHWAY IN HEAVY TRAFFIC.

09/18/2019
Components: ENGINE
Incident Date: 09/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG5BR******
Summary

I CAME TO A COMPLETE STOP, SHIFTED THE VEHICLE IN PARK, THE VEHICLE'S BACK UP CAMERA CAME ON AND IT HAD THE R ILLUMINATED, INDICATING IT WAS IN REVERSE. I TRIED TO SLOWLY STEP ON THE GAS BUT IT WOULD NOT MOVE. I TRIED TO SHIFT TO ANOTHER GEAR AND IT WOULD NOT SHIFT, I SHUT THE VAN OFF, WAITED A FEW MINUTES AND RESTARTED IT. I THEN WAS ABLE TO SLOWLY SHIFT TO DRIVE AND SLOWLY BACK TO PARK AND SHUT VEHICLE OFF. IT HAS A HARD TIME SHIFTING IN LOWER GEARS AS WELL WHILE DRIVING, WHEN YOU DO PUT THE VEHICLE INTO REVERSE IT FEELS LIKE IT DROPS VERY HARD INTO THAT GEAR. NO CODES STORED.

09/12/2019
Components: ELECTRICAL SYSTEM
Incident Date: 09/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

INTERMITTENT START HAS LEAD TO VARIOUS ELECTRICAL RELATED BURN UPS SUCH AS BATTERY, ALTERNATOR, STARTER RELAY, FUEL PUMP AND IGNITION. PROBLEMS STARTED IN OCTOBER 2018 WITH ROUGHLY 79,000 MILES WITH VAN RANDOMLY SHUTTING DOWN DURING DRIVING OR FAILING TO START AFTER ARRIVING AT A DESTINATION. CHRYSLER DEALERSHIP IN MURFREESBORO, TN REPLACED IGNITION AS THERE IS A CURRENT BULLETIN ON THAT PARTICULAR PART. HOWEVER, IT DID NOT RESOLVE THE ISSUE AND VAN WOULD NOT EVEN START TO LEAVE THE PROPERTY. DEALERSHIP TOLD US THEY COULD NOT GET THE PROBLEM TO REPEAT AND SAID WE MADE THE ISSUE UP. AFTER SEVERAL MORE PARTS BURNED OUT AND EVERY MECHANIC WAS CLUELESS, WE CONTACTED FCA CUSTOMER SUPPORT THIS WEEK. THE CASE MANAGER TOLD US TO TAKE IT TO ANOTHER DEALERSHIP. WHICH WE HAVE DONE. THEN THE CASE MANAGER TOLD US THERE WILL LIKELY BE NO ISSUE WITH THE VEHICLE AS THEY WILL PERSUADE THE SERVICE DEPARTMENT TO LEAVE THE ISSUE UNDIAGNOSED SO THERE IS NO RECORD OF AN ISSUE AND NO REASON FOR THEM TO INTERVENE. THE VAN MOST RECENTLY STALLED WHILE IN DRIVE TWO WEEKS AGO AND HAS FAILED TO START SINCE WE BROUGHT IT HOME. THERE ARE NO CODES STORED. ALL MECHANICS NOT AFFILIATED WITH CHRYSLER BELIEVE THE PROBLEM TO BE A MANUFACTURER DEFECT WITH THE FUSE BOX, OTHERWISE CALLED THE TIMP. IT CAN BE REPLACED WITH A REFURBISHED UNIT AND WE ARE TOLD WILL LIKELY CONTINUE TO FAIL AND BURN UP VEHICLE COMPONENTS. REPAIR BILLS ADD UP AS WELL AS THE CONTINUED RISK OF COMPLETE VEHICLE FAILURE WHILE IN GEAR. THIS VAN WAS SUPPOSED TO BE A FAMILY VEHICLE. BUT HAS FAILED AND BECOME DANGEROUS. WE CAN OBTAIN ALL RECORDS OF AAA TOWING AND ALL REPAIRS AS WELL AS THE INITIAL DOCUMENTATION FROM A CHRYSLER DEALERSHIP WHO REPLACED THE IGNITION BUT FAILED TO DIAGNOSE THE REAL ISSUE. CHRYSLER NEEDS TO STEP UP. DON'T WAIT FOR A DEATH FROM A LOCK UP IN GEAR! PLEASE HELP US!

08/27/2019
Components: ENGINE
Incident Date: 08/24/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 2A4RR5DGXBR******
Summary

TL* THE CONTACT OWNED A 2011 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED WHILE DRIVING 10 MPH, SMOKE WAS SEEN EXITING THE HOOD OF THE VEHICLE. THE CONTACT STATED HE HEARD AN ABNORMAL GRINDING NOISE. THE CONTACT STATED NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROADWAY, EXITED THE VEHICLE, OPENED THE HOOD AND SAW FLAMES BY THE ALTERNATOR. THE CONTACT STATED HE WAS ABLE TO EXTINGUISH THE FLAMES WITH A BOTTLE OF WATER. THE POLICE AND FIRE DEPARTMENT WERE NOT CONTACTED. THE VEHICLE WAS TOWED DICK POE CHRYSLER JEEP (6501 MONTANA AVE, EL PASO, TX 79925, (915) 778-9331) WHERE IT WAS DIAGNOSED AS A MALFUNCTIONING ALTERNATOR THAT NEEDED TO BE REPLACED ALONG WITH THE STARTER. THE VEHICLE HAS NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAS BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.

08/16/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Incident Date: 08/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DGXBR******
Summary

THE VEHICLE WILL NOT START SOMETIMES (THE STARTER CRANKS BUT WON'T START) BUT THEN STARTS A FEW MINUTES LATER AND YOU HAVE NO CLUE WHY, AND SOMETIMES THE LIGHTS COME ON WHILE PARKED AT THE HOUSE AND THEN TURN OFF. OTHER TIMES THE VEHICLE CRANKS UP BUT WILL NOT START AND AFTER RELEASING THE BUTTON IT KEEPS CRANKING UP FOR ABOUT 20 SECONDS? SOUNDS LIKE SOME PROBLEM WITH THE FIRMWARE FOR THE TOTALLY INTEGRATED POWER MODULE (TIPM) WHICH IS THE GATEWAY OR DISTRIBUTION BOX FOR NEARLY THE ENTIRE ELECTRICAL SYSTEM IN LATE-MODEL CHRYSLER PRODUCTS. BECAUSE OF THE INTERMITTENT NATURE (I HAVE BEEN EXPERIENCING THIS OVER MORE THAN 6 MONTHS AND IT WILL NOT REPEAT AT MY MECHANICS LOCATION) IT IS VERY HARD TO DIAGNOSE TOTALLY. THE ENGINE SEEMS TO BE STARTING TO RUN A LITTLE ROUGHER THAN IT USED TO ALSO. I HAVE OVER 125,000 MILES WITH THE VEHICLE AND IT HAS ALWAYS WORKED GREAT UNTIL THIS INTERMITTENT PROBLEM STARTED. I ALSO WAKE UP MY NEIGHBORS AT DIFFERENT TIMES OF THE NIGHT WHEN THE HORN STARTS GOING OFF AT RANDOM TIMES. THIS ONE PROBLEM HAS BEEN OCCURRING SINCE THE CAR HAD ABOUT 20,000 MILES AND I ATTRIBUTED IT TO THE KEY FOB BUT I AM NOT SO SURE. I HAVE TALKED TO CHRYSLER WHO KEEPS TELLING ME THAT THERE IS NO RECALL SO IF I GO IN I HAVE TO PAY TO GET IT FIXED WHILE I THINK IT IS AN ENGINEERING DESIGN PROBLEM THAT SHOULD BE FIXED AT NO COST. THE DATE BELOW REFLECTS THE LATEST INSTANCE BUT IT HAS HAPPENED A LOT DURING THE PAST FEW YEARS.

08/15/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG3BR******
Summary

ALL DASH ALERTS FLASHED (AT TIMES INDEPENDENTLY OR TOGETHER, WIPERS CAME ON, SPEED GAUGE INDICATORS MOVED WILDLY). THERE WAS NO CORRELATION TO TIMING, SPEED, ETC. AS TO THE EVENTS. APPROXIMATELY 5 MONTHS EARLIER THE BACKUP CAMERA STOPPED WORKING. I WAS TOLD BY A DEALERSHIP THAT THE RADIO NEEDED TO BE REPLACED. HAD THE RADIO REPLACED. HAD THE TIPM REPLACED, STILL HAVING THE SAME PROBLEM, NOTHING HAS CHANGED. PRESENTLY, AT THE DEALERSHIP WHERE I HAVE BEEN TOLD THEY WILL HAVE MANY HOURS INVOLVED IN DIAGNOSING THE PROBLEM? HAVE READ THE 165 COMPLAINTS WHICH ARE THE SAME AS WHAT I AM EXPERIENCING. STILL LEANING TOWARD THE TIPM REPLACEMENT IS ALSO DEFECTIVE.

08/06/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG5BR******
Summary

VEHICLE HAS PLASTIC 'FOB' AND NOT A TRADITIONAL KEY. THIS VEHICLE INTERMITTENTLY (WHILE STATIONARY) FAILS TO CRANK THE STARTER. I'VE BEEN TOLD THAT THIS PROBLEM IS WIDESPREAD WITH 2007 - 2011 CHRYSLER TOWN & COUNTRY VANS. I FOUND NO RECALL. IS THERE AN INVESTIGATION? PROBLEM HAS OCCURRED SCORES OF TIMES IN PAST 6 MONTHS.

07/17/2019
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 07/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

ON MY DRIVER SIDE THE SLIDING DOOR DOES NOT OPEN, NOT REMOTLEY OR MANUAL. THE LIGHT AT THE OVERHEAD BUTTON TO OPEN THE DOOR WITH COME ON SOMETIMES BUT WILL NOT OPEN THE DOOR EITHER. I CAN HEAR A CLICKING SOUND TRYING TO OPEN THE DOOR WITH THE REMOTE BUT IT STILL WILL NOT MOVE AT ALL.

06/26/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG8BR******
Summary

VEHICLE STARTED BUT WOULD NOT SHIFT OUT OF PARK. HAD TO OVERRIDE THE SHIFT LOCK. TOOK TO AUTOMOTIVE REPAIR WHERE THEY FOUND MULTIPLE CODES RELATED TO THE BRAKE LIGHT SWITCH. CLEARED CODES AND REPLACED BRAKE LIGHT SWITCH. STILL SHOWED CODES RELATED TO BRAKE LIGHT SWITCH. FOUND SYSTEM HAD 3 AMP DRAW RUNNING BATTERY LOW AND TRACED IT BACK TO THE TIPM. FOUND DRAW WAS PRESENT WHEN IGNITION SWITCH IS REMOVED FROM THE LOOP. REPLACED THE TIPM MODULE AND PROGRAMED TO VEHICLE. FOUND WIRING ISSUE TO THE TIPM THAT NEEDED REPLACED

06/25/2019
Components: POWER TRAIN
Incident Date: 06/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG3BR******
Summary

WHEN DECELERATING FROM OVER 45 MPH ENGINE LIGHT COMES ON SHIFTS SUDDENLY TO 3RD OR 2ND GEAR. CODES P0733 P0734 P0792. CLEAR ENGINE CODES, DRIVES NORMAL UNTIL DECELERATION AT ELEVATED SPEEDS. TRANSMISSION SHIFTS NORMALLY OTHERWISE. THIS IS THE 62TE 6-SPEED TRANSMISSION.

06/20/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG7BR******
Summary

PASSANGER SIDE SLIDING DOOR WILL NOT LOCK. THE LOCK ITSELF IS STUCK IN LOCK POSITION. BUT IT WILL NOT MOVE BY ANY POWER DEVICE. AND WILL NOT BUDGE BY MANUAL. ALL DOORS WILL LOCK BUT THAT ONE. THERE ARE MANY YOUTUBE VIDEOS SHOWING THIS ISSUE. SAYING IT IS THE ACTUATOR.

06/13/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG5BR******
Summary

VAN HAS HAD A FEW TIMES WHERE IT WILL NOT START, YOU CAN TURN THE KEY ALL THE WAY TO THE ON POSITION, ALL THE LIGHTS/RADIO AND AIR WILL COME ON BUT THE ENGINE FAILS TO START, DOES NOT MAKE A NOISE. AFTER A FEW TRIES IT WILL START. RECENTLY THE KEY GOT STUCK IN THE ON POSITION TO START AND THE ENGINE TRIED STARTING 4 TIMES WHILE STUCK IN THAT POSITION BEFORE IT FINALLY STARTED AND ALMOST QUIT. DID NOT DARE TO TURN VEHICLE OFF DUE TO THE POSSIBILITY IT WOULD NOT START. RESEARCH STATES THE TIPM IS THE CAUSE OF THIS ALONG WITH MULTIPLE ELECTRICAL ISSUES. THIS SHOULD BE RECALLED.

06/13/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 03/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG6BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE INDEPENDENTLY ACCELERATED FROM 30 MPH TO APPROXIMATELY 65 MPH WITHOUT WARNING. ADDITIONALLY, WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE RPMS REVVED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO TUBBS BROTHERS FORD CHRYSLER DODGE JEEP RAM (LOCATED AT 959 SANILAC RD, SANDUSKY, MI 48471, (810) 648-0000) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.

06/12/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG6BR******
Summary

IN MOTION AT 70 MPH ON I75 MY TIRE PRESSURE SYSTEM INDICATED A FLAT TIRE. BECOMING DISTRACTED AND TRYING TO QUICKLY GET TO THE SHOULDER ALMOST CAUSED AN ACCIDENT. ONCE ON THE SHOULDER THE TIRE PRESSURE WENT BACK TO 39 PSI. WHILE KEEPING AN EYE ON IT ALL 4 TIRES WOULD FLUCTUATE FROM 295 PSI TO 0 PSI SETTING OFF A AUDIBLE WARNING EVERY TIME IT DROPPED BELOW 30PSI. SINCE THIS ELECTRICAL PROBLEM BEGAN TWO WEEKS AGO I HAVE BEEN HAVING ISSUES WITH THE VEHICLE STARTING, ONCE TO THE POINT WHERE I WAS STRANDED AND HAVE TO HAVE IT TOWED. THE MECHANICS COULD NOT FIND ANYTHING WRONG BECAUSE IT STARTED FOR THEM. THEY DID LET ME KNOW THAT THE TIPM HAS BEEN KNOWN TO CAUSE ALL THESE ISSUES AND THAT CHRYSLER WAS AWARE OF IT BUT NOT DOING ANYTHING. IT IS A SAFETY CONCERN WHEN RANDOM COMPONENTS AND DIAGNOSTIC SENSOR START GOING OFF AT RANDOM WHILE DRIVING DOWN THE INTERSTATE. BEING POTENTIALLY STRANDED WITH MULTIPLE SMALL CHILDREN CAN ALSO BE A SAFETY CONCERN IN MY HONEST OPINION.

05/13/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/13/2019
Crash: No
Fire: No
Summary

MY VAN HAS AN ELECTRICAL GLITCH WHERE ALL THE DADH COMPONENTS WILL FLICKER AND THE GAUGES WILL GO UP AND DOWN REPEATEDLY AND EVERY COUPLE DAYS THE CAR WILL COMPLETELY SHUT OFF (NO POWER STEERING, NO GAS) WE HAVE PUT IT IN THE SHOP AT LEAST 5 TIMES AND THE CHRYSLER DEALERSHIP SAID THEY CANT DUPLICATE THE PROBLEM AND THERE FOR THEY CANT DO ANYTHING. THE DEALERSHIP ALSO SAID THEY DONT HAVE ENOUGH COMPLAINTS TO LOOK INTO WHAT THE PROBLEM IS. I AM HOPING THAT CHRYSLER WILL FIX THEIR MISTAKES

05/09/2019
Components: ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 02/08/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

I WAS IN TWO ACCIDENTS AND THE AIRBAG DID NOT DEPLOY. THE ELECTRICAL FOR THE TRUNK AND WINDOWS DO NOT WORK, AND THE DOOR ELECTRICAL IS A FIRE HAZARD.

05/01/2019
Components: UNKNOWN OR OTHER
Incident Date: 01/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

WON'T START AT CERTAIN TIMES T HAPPEN ONCE IN JANUARY AND ONCE IN APRIL.

04/29/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG7BR******
Summary

VAN WILL BE DRIVING WHEN IT STALLS UP, INSTRUMENT CLUSTER GOES CRAZY LIGHTING UP AND NEEDLES BOUNCE BACK AND FORTH. TOOK IT TO A MECHANIC THEY COULDNT FIND ANYTHING WRONG WITH IT. I HAVE SEEN A LOT OF OTHER OWNERS HAVING THESE SAME ISSUES.

04/23/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG8BR******
Summary

CAR WOULDN'T START, THEN WOULD START, THEN WOULDN'T START AND NOW REPEATEDLY WILL NOT START. TOOK IT TO MY LOCAL SHOP WHO CHARGED ME FOR A REPAIR BUT THAT DIDN'T RESOLVE THIS. TOOK IT TO A CHRYSLER DEALER SHOP AND THEY WERE UNABLE TO INITIALLY DIAGNOSE WHAT WAS GOING ON. I'VE ASKED THEM TO DO NO WORK PENDING CONVERSATIONS WITH THE ORIGINAL SHOP. ALL THE DOCUMENTATION THAT I HAVE READ POINTS TO THE TIPM SO I BELIEVE THAT THIS IS THE CAUSE.

04/17/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 09/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG0BR******
Summary

WHEN STARTING WITH PUSH BUTTON SOMETIMES WILL NOT START . OTHER TIMES STAYS ENGAGED. BRAKE PEDAL GETS HARD WITH PUSH BUTTON THAT'S HOW I KNOW IT WILL NOT START WITH BUTTON. HEATER WILL TURN ON ON ITS OWN EVEN AFTER BEING SHUT OFF. CRUISE CONTROL DOES NOT ALWAYS LIGHT UP AND WORK. BACK HATCH WILL NOT OPEN OR CLOSE WITH BUTTON NO CODES PULL UP ON ANY OF THESE ISSUES. I HAVE HAD IT AT 3 OR 4 DIFFERENT MECHANICS AND NOBODY SEEMS TO KNOW WHAT THE PROBLEM IS. HAVE PULLED UP THINGS ON THE INTERNET THAT SHOWS TEMP BOARD. I HAVE TAKEN THIS VEHICLE IN MANY TIMES UNDER WARRANTY AND NOBODY COULD FIND OUT WHAT THE PROBLEM IS. NOW WARRANTY IS OUT AND STILL HAVE NO ANSWERS. WE DID REPLACE STARTER AND IT DID NOT RESOLVE THE ISSUE. HUSBAND IS ON DISABILITY FOR BRAIN TUMOR SO WE DO NOT HAVE A LOT OF RESOURCES TO TRY ELIMINATE.WOULD LIKE TO KNOW WHAT YOU HAVE SUGGESTED TO OTHERS THAT HAVE PUT COMPLAINTS IN FOR THE SAME ISSUES

04/16/2019
Components: ENGINE
Incident Date: 04/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ENGINE CONTINUED TO RUN AFTER THE KEY WAS REMOVED FROM THE IGNITION. THE CONTACT CALLED THE MANUFACTURER AND WAS ASSIGNED A CASE NUMBER. THE MANUFACTURER STATED THAT THEY WOULD ESCALATE THE CASE AND CALL BACK. THE CONTACT DID NOT RECEIVE A CALL BACK. THE CONTACT CALLED BACK AND WAS INFORMED THAT THEY COULD NOT HELP WITH THE REPAIR EXPENSES SINCE THERE WAS NO RECALL. THE VEHICLE WAS TAKEN TO SPORT DURST CHRYSLER DODGE JEEP (4513 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (919) 724-4677) WHERE THE VEHICLE WAS BEING HELD UNTIL AUTHORIZATION WAS RECEIVED TO REPAIR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 101,000.

04/16/2019
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 04/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG7BR******
Summary

TRAVELING ON 2 LANE ROAD ACROSS A BRIDGE AT 35 MPH WHEN ALL DASH LIGHTS CAME ON THEN ALL OFF AND ENGINE DIED WHICH CAUSED POWER STEERING LOSS AND POWER BRAKE LOSS, NO POWER AT ALL IN VEHICLE STRANDED ON SIDE OF ROAD. THIS COULD HAVE CAUSED A BAD ACCIDENT HAD THERE BEEN MORE TRAFFIC. THIS WAS CAUSED BY THE PCM (ENGINE COMPUTER) FAILING. I SEE THAT THIS IS A FREQUENT OCCURENCE WITH THIS VEHICLE.

04/01/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

TOTAL INTEGRATED POWER MODUAL REPLACED MULTIPLE TIMES AND STILL DEFECTIVE. COSTING ME THOUSANDS OF DOLLARS! VAN WILL SUDDENLY STALL AT HIGHWAY SPEEDS. PLEASE MAKE CHRYSLER FIX THIS. IT COULD EASILY LEAD TO AN ACCIDENT.

03/30/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 03/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG5BR******
Summary

TAKATA RECALL- HAD TO REPLACE THE BATTERY AND ALTERNATOR TWICE IN LESS THAN TWO YEARS BECAUSE OF BEING STRANDED OR JUST NOT STARTING MULTIPLE TIMES. THE TORK CLUTCH HAD TO BE REPLACED AND STILL RUNS ROUGH

03/29/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RRHDHG7B******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25 MPH, THE VEHICLE INTERMITTENTLY STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRELESS WIN MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO ST. CHARLES NISSAN (5625 VETERANS MEMORIAL PKWY, ST PETERS, MO 63376, (636) 441-4481) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS 57,711. THE VIN WAS INVALID.

03/20/2019
Components: AIR BAGS
Incident Date: 03/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG5BR******
Summary

RECENTLY I HAVE NOTICED THAT THE WINDSHIELD WASHER FLUID HAS BEEN LEAKING INTO THE FRONT PASSENGER SIDE AIR BAG COMPARTMENT. WHEN I TRY TO WASH THE BACK WINDOW IT JUST POURS OUT OF THE AIR BAG COMPARTMENT.

03/19/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

THE POWER SHUTS OFF OR THE CAR WON'T START AFTER THE KEY IS TAKEN OUT. I WAS TOLD BY THE MECHANIC I WENT TO THAT SOMETHING WITH THE SPARK PLUGS WAS FIRING INCORRECTLY SO I HAD THAT REPLACED. I ALSO HAD MY AUTO START REMOVED BECAUSE I WAS TOLD THAT WAS AFFECTING THE BATTERY AND FINALLY I WAS TOLD THE FUEL PUMP WAS CONSTANTLY RUNNING WHICH WAS DRAINING MY BATTERY. I WAS TOLD TO PULL THE FUSE FOR THE FUEL PUMP UNTIL I CAN HAVE THE PART REPLACED, WHICH IS TEDIOUS AND THAT STILL DON'T WORK ALL THE TIME. IT IS MY UNDERSTANDING THAT THE PART HAS BEEN ON BACK ORDER SINCE DECEMBER. AT THIS POINT I AM VERY FRUSTRATED AND I DON'T FEEL SAFE DRIVING THIS CAR UNTIL THE ISSUE IS RESOLVED. THE BLIND SPOT LIGHTS ALSO REMAIN ON.

03/12/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG3BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE THE KEY WAS IN THE IGNITION, THE VEHICLE WOULD NOT START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WOULD HAVE TO TURN THE IGNITION SWITCH THREE TO FOUR TIMES TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TEMP POWER MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO LARSON CHRYSLER JEEP DODGE RAM (2001 N MERIDIAN, PUYALLUP, WA 98371, (253) 845-1725) WHERE IT WAS DIAGNOSED THAT THE TEMP POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STARTED AN INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.

03/11/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG6BR******
Summary

VEHICLE WOULD COMPLETELY LOSE POWER, SHUTTING OFF ENGINE. THIS COULD HAPPEN WHILE STOPPED OR MOVING AT ANY SPEED, EVEN HIGHWAYS. TOOK TO MECHANIC WHERE HE FOUND A FAULTY WIN MODULE. DIAGNOSTIC FOUND DTC FOR LOW VOLTAGE TO TCM. MOVING KEY FOB WOULD CAUSE VEHICLE TO LOSE POWER AND SHUT DOWN, BUT SO COULD NORMAL ROAD VIBRATION. REMOVED AND REPLACED WIN MODULE AND PROBLEM WENT AWAY.

02/27/2019
Components: ELECTRICAL SYSTEM
Incident Date: 01/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. ONCE THE CONTACT INSERTED THE KEY INTO THE IGNITION SWITCH, THE VEHICLE WOULD NOT START. THE CONTACT HAD TO TURN THE IGNITION SWITCH FOUR TIMES FOR THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT REPLACED THE FUEL PUMP, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO JIM SHORKEY YOUNGSTOWN CHRYSLER DODGE JEEP RAM FIAT (4850 MAHONING AVE, AUSTINTOWN, OH, (330)-754-2212) WHERE IT WAS DIAGNOSED THAT THE POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 72,000.

02/25/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE TURNED OFF COMPLETELY WITHOUT WARNING AND HAD TO BE TOWED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO RENTON CHRYSLER DODGE JEEP RAM (585 RAINIER AVE S, RENTON, WA 98057) WHERE THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS CURRENTLY AT THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50,000.

02/19/2019
Components: ELECTRICAL SYSTEM
Incident Date: 02/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG5BR******
Summary

I DROVE TO THE GROCERY STOREAND PLACED THE VEHICLE IN PARK, TURNED OFF THE IGNITION, LOCKED THE DOORS AND SHUT THEM. I WENT SHOPPING AND CAME BACK OUT. THE KEY FOB WOULD NO LONGER UNLOCK THE DOORS. I USED THE MANUAL KEY TO GAIN ACCESS TO THE VEHICLE. I LOADED MY GROCERIES. ENTER THE VEHICLE AND INSERTED THE KEY FIVE INTO THE IGNITION. THE KEY FOB WAS DIFFICULT TO GET INTO THE IGNITION. ONCE THE KEY FOB WAS INSERTED INTO THE IGNITION SUCCESSFULLY, IT WOULD NOT TURN. I AM ENSURED THAT THE VEHICLE WAS STILL IN PARK. AFTER NUMEROUS ATTEMPTS TO TURN THE KEY FOB, I ACCESSED THE GEAR OVERRIDE PANEL AND INSERTED A SCREWDRIVER, I MOVE THE GEARSHIFT INTO NEUTRAL, AND THEN BACK INTO PARK. THEN ATTEMPTED TO TURN THE IGNITION AGAIN. STILL NO POWER, AND THE KEY FOB STILL WILL NOT COME OUT OF THE IGNITION. ATTEMPTED TO JUMPSTART A VEHICLE ASSUMING THAT MAYBE THE BATTERY WAS DEAD. STILL NO CHANGE. NOW I STILL CANNOT REMOVE THE KEY FOB FROM THE IGNITION NOR IS THERE ANY ENGAGEMENT FROM THE IGNITION. SEVERAL VEHICLES OF THIS MAKE AND MODEL OF PREVIOUS YEARS HAVE HAD THE SAME ISSUE.

02/17/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

MY WIFE AND I HAVE BEEN HAVING THE SAME ISSUE FOR MONTHS. WE WOULD GO TO START THE VEHICLE, SOME DAYS IT WOULD START SOME DAYS IT WOULD JUST CRANK BUT WOULDN'T TURN OVER. EVENTUALLY MY BATTERY DIED. REPLACED THE BATTERY, AND NOTICED THAT AFTER THE CAR WAS SHUT OFF AND THE KEY WAS OUT OF THE IGNITION, THE FUEL PUMP WOULD CONTINUE TO RUN. AS A MECHANIC THIS HAD ME INTRIGUED. PULLED THE FUEL PUMP FUSE AND THE PUMP SHUT OFF, WHEN I PUT THE FUSE BACK IN THE PUMP DID NOT RE ENGAGE. TOOK THE VEHICLE TO THE DEALER THEY COULD NOT REPLICATE THE FUEL PUMP RUNNING. WE CONTINUE STILL TO HAVE THE ISSUE WITH THE CAR NOT STARTING OR THE FUEL PUMP DRAINING THE BATTERY. AFTER FURTHER INVESTIGATION AND RESEARCH. I AM NOW SEEING THAT IT IS A TIPM ISSUE. THIS SAME MODULE HAS BEEN RECALLED FROM DODGE AND JEEP, I REALLY DON'T UNDERSTAND WHY IT HAS NOT BEEN RECALLED FOR THE CHRYSLER. I DO KNOW THAT I HAVE TWO SMALL CHILDREN AND A TINY WIFE, SO IF IT FAILS DURING OPERATION, IT COULD CAUSE SERIOUS INJURY TO MY FAMILY. I WILL BE PAYING THE $1,000 TO GET IT FIXED, BUT WILL BE EXPECTING A REFUND CHECK FROM CHRYSLER WHEN THIS THING KILLS SOMEONE.

02/16/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

FAULTY FUEL PUMP RELAY THE VEHICLE WILL SHUT OFF WHILE DRIVING AND IT WILL STAY ON WHILE KEY IS OFF AND KILL BATTERY

02/08/2019
Components: ELECTRICAL SYSTEM
Incident Date: 02/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. EVERY TIME THE VEHICLE WAS TURNED OFF, THE FUEL PUMP MOTOR CONTINUED TO RUN UNTIL THE BATTERY WAS DRAINED. THE CONTACT HAD TO CONSTANTLY DISCONNECT THE FUSE TO THE PUMP TO KEEP FROM PURCHASING A NEW BATTERY. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY DAY FOR THE PAST TWENTY DAYS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE TOTAL POWER CONTROL MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,299.

02/07/2019
Components: ELECTRICAL SYSTEM
Incident Date: 09/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

BOTH DRIVER SIDE AND PASSENGER SIDE BLIND SPOT WARNING LIGHTS STAY ON WHEN TURNED ON. THEY WILL NOT WORK NO MATTER IF I'M PARKED OR DRIVING. THE DEALERSHIP WANTS TO CHARGE ME $3,156.00 PLUS TAX FOR TWO BAD SENSORS AND CORRODED HARNESS. I'M SEEING THIS COMPLAINT ON THE INTERNET AND WOULD LIKE TO HAVE A RECALL. MY VAN IS JUST ABOUT TO TURN 70,000 MILES SO I DO NOT SEE HOW THE PROBLEM COULD COME FROM ME.

02/05/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE CONTACT MENTIONED THAT THE VEHICLE NEEDED TO BE CRANKED MULTIPLES TIMES IN ORDER TO OPERATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHILE ATTEMPTING TO START THE VEHICLE, THE DEFROSTER FAILED TO OPERATE AND NUMEROUS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT MECHANIC WHO STATED THAT THE GROUND WIRE DEFROST CIRCUIT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO STATED THAT THE ELECTRICAL INJECTOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,900. THE VIN WAS NOT PROVIDED. *TT*JB

02/05/2019
Components: ELECTRICAL SYSTEM
Incident Date: 02/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

THE VAN STARTED HAVING ISSUES WITH SENSORS. LAST WEEK THE VAN DID NOT START. I HAD TO GET A JUMP AND IT RAN FINE FOR A COUPLE OF DAYS. YESTERDAY I HAD A NEW BATTERY INSTALLED AS I THOUGHT THIS WAS THE PROBLEM AND THE BATTERY IN THE VAN WAS OVER THREE YEARS OLD. THE VAN REFUSED TO START AFTER INSTALLING THE NEW BATTERY, WE TESTED THE BATTERY AND IT WAS GOOD. HAD TO GET A JUMP AND BRING IT TO MY MECHANIC. I THOUGHT IT WOULD BE AN ALTERNATOR PROBLEM. AFTER VARIOUS TESTS HE FOUND IT WAS THE TIMP AND NEEDS A FUEL RELAY BYPASS INSTALLED BECAUSE CHRYSLER HAS KNOWN ISSUES WITH THE TIMP IN THEIR MINI VANS. $159 FOR THE NEW BATTERY AND IT WILL BE $675 FOR THE BYPASS. I DID RESEARCH ONLINE AND THIS SEEMS TO BE A COMMON PROBLEM.

01/28/2019
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG6BR******
Summary

AS WE DRIVE THE VAN WILL SHUT OFF. WE EXPERIENCE LOSS OF POWER STEERING, BRAKES, AND ALL OTHER FUNCTIONS. IT WILL HAPPEN ON THE HIGHWAY AND CITY STREETS. BOTH LOW AND HIGH SPEEDS. IT HAS PUT ME AND MY FAMILY AT GREAT DANGER! IT HAS HAPPENED MULTIPLE TIMES. REGARDLESS OF FUEL LEVELS, OR OUTSIDE TEMPERATURE. WE HAVE HAD IT IN OUR LOCAL DEALERSHIP MANY TIMES, WITH NO RESOLUTION.

01/24/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG5BR******
Summary

BLIND SPOT DETECTION FAILURE-BLIND SPOT LIGHTS ON SIDE MIRRORS WILL NOT TURN OFF. BEEPING INSIDE THE CAR WILL NOT STOP. FAILURE ENGAGES REGARDLESS IF THE VEHICLE IS STOPPED OR MOVING AND REGARDLESS OF WHETHER OR NOT ANYTHING IS IN THE BLINDSPOT. THIS SHOULD BE A RECALL BECAUSE IT IS A SERIOUS SAFETY CONCERN AND THERE ARE SEVERAL REPORTS OF FAILURES LISTED ONLINE. THERE IS NO WAY TO DISENGAGE THE SYSTEM EITHER.

01/24/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/21/2019
Crash: Yes
Fire: No
Summary

FUEL PUMP RELAY GAVE OUT AND UNLIKE THE DURANGO AND GRAND CHEROKEE IT'S NOT ON RECALL IT'S ALSO 1000 DOLLAR PART THAT THEY KNOW IS BAD, IT STOPPED WORKING FOR ME ON THE HIGHWAY HAD TO COAST TO THE ICY SHOULDER AND SLIPPED INTO THE DITCH ALMOST FLIPPED BECAUSE SINCE THE ENGINE WASN'T ON NEITHER WAS THE POWER STEERING

01/23/2019
Components: ELECTRICAL SYSTEM
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

VEHICLE DISPLAYS CODE FOR TIPM PROBLEM AT THE MECHANICS SHOP. I'VE PUT OVER $5,000 OF REPAIRS TO FINALLY GET THIS CODE FOR THE TIPM. AFTER EXTENSIVE RESEARCH I'VE FOUND THRE ARE MANY PEOPLE WITH THIS SAME PROBLEM AND SIMILAR VEHICLES WITH THE SAME PART HAVE BEEN RECALLED. TO PUT A NEW TIPM IS GOING TO COST ANOTHER $1,300. PLEASE A'S A REPUTABLE COMPANY, I HOPE YOU WILL DO THE RIGHT THING AND RECALL THIS ISSUE ON THE VEHICLE. I HAVE LOVED MY VAN AND WAS PLANNING TO UPGRADE TO THE PACIFICA. IF THIS PROBLEM IS NOT CORRECTED I WILL NO LONGER BUY CHRYSLER'S PRODUCTS. WITH TODAY'S AGE OF INFORMATION IM SIE YOU ARE AWARE OF THE PROBLEM OTHERS ARE HAVING, PLEASE URSE THIS TO YOUR ADVANTAGE AND FIX THIS DIFFICULT TO DIAGNOSE AND EXPENSIVE PROBLEM. VEHICLE STARTS AFTER 7-10 ATTEMPTS, HAPPENS INTERMITTENTLY. WILL SOMETIMES CRANK, SOMETIMES NOTHING HAPPENS WHEN YOU TURN THE KEY. I HAVE TO SLAM THE GAS TO EVENTUALLY GET IT TO START, IF IT CRANKS. I'VE REPLACED THE BATTERY, STARTER, FUEL PUMP, FUEL INJECTORS, DONE A FULL TUNE-UP, REMOVED THE REMOTE START AND MORE WITHOUT SUCCESS.

01/15/2019
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG9BR******
Summary

"TAKA TA RECALL* MY CAR SOMETIMES JERKS WHILE DRIVING OR WILL CUT OFF ON ME AT ANY POINT I CHANGED THE SPARK PLUGS, THE ALTERNATOR, THE THERMOSTAT BECAUSE ITS WAS GIVING ME A CODE THAT MY THERMOSTAT WAS BAD AND ALSO THE FUEL PUMP AFTER CHANGING ALL THESE THINGS THE CAR WOULD STALL AND NOT CUT ON UNTIL I GET SOMEONE TO JUMP START MY BATTERY. SO I THEN WENT AND REPLACED THE BATTERY THE CAR WAS WORKING FOR A GOOD COUPLE OF DAYS AND STARTED BACK ACTING UP. TOOK IT TO A SHOP AND THEY SAID RHE FUEL PUMP WAS STILL ON WHILE THE CAR WAS OFF DUE TO A RELAY IN THE POWER MODULE SO THEY SAID THEY WILL BE ABLE TO JUST FIX IT BUT WHEN TRYING TO ORDER THE PIECE THEY SAID THAT WAS NOT POSSIBLE DUE TO ITS BEEN A RECALL ON THE TILL WHICH IS THE TOTALLY INTEGRATED POWER MODULE BUT JUST NOT ON MY VEHICLE AND IT'S NOT POSSIBLE TO CHANGE THE RELAY BECAUSE THEY HAVE IT ATTACHED TO THE POWER MODULE AND THIS IS SOMETHING THAT HAPPEN WITH THE MAUFACUTER SO YOU WILL HAVE TO CONTACT THEM SO THEY CAN HELP YOU WITH IT. BUT NOW I'M AFRAID TO DRIVE IT BECAUSE IT KEEPS AND SOMETIMES JUST CAUGHT RIGHT OFF ANYWHERE DUE TO THE TOTALLY INTEGRATED POWER MODULE

01/04/2019
Components: SEATS,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

TIPM FAILURE, DEALERSHIP WANTS TO CHARGE ME OVER $1000.00 TO REPAIR. VAN STARTED ACTING UP IN THE ELECTRICAL DEPARTMENT . WINDOWS ROLLING DOWN, KEY FOB NOT WORKING, CRUISE CONTROL GOING OUT, WIPERS ACTING UP, HEATED SEATS NOT WORKING, AC AND HEAT WEAKENING, INTERMITTENT ISSUE TO START THE VAN, THEN STOPPED RUNNING ALL TOGETHER, NOW WON'T EVEN TURN OVER. THEN I TOOK IT TO DEALERSHIP AFTER HAVING BATTERY AND ALTERNATOR TESTED (ALL GOOD) AND HAD TO BRING IT HOME CAUSE THEY WOULDN'T TAKE A PAYMENT PLAN. I LOOKED ON YOUTUBE FOR POSSIBLE ISSUES AND FIXES AND CHECKED MY WIRING TO MY TIPM AND FOUND ONE HARNESS TAMPERED WITH. TAPE CUT AND WIRES CUT AS WELL DIDN'T LOOK LIK THAT WHEN I TOOK IT IN. I'M UPSET BECAUSE I CAN'T AFFORD TO REPLACE SOMETHING THIS EXPENSIVE AND COMMON KNOWN ISSUE. WHY IS THERE NO RECALL ON THIS MODEL BUT OTHER MODELS RUNNING THIS SAME TIPM? THIS IS A CHEAP WAY FOR CHRYSLER TO GET MORE MONEY OUT OF US. MAKE THIS A RECALL, I CAN ONLY IMAGINE WHAT COULD'VE HAPPENED IF IT WOULD'VE STALLED WITH MY 3 KIDS IN THE CAR ON A HIGHWAY!!! GET US A RECALL ON THIS ISSUE!!!!!

01/03/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

VAN WAS HAVING A HARD TIME STARTING. THEN ONE NIGHT I HEARD A HUMMING NOISE WHEN THE CAR WAS OFF. DIDN'T KNOW WHAT IT WAS. THE NEXT MORNING BATTERY WAS AT 0%. CHARGED THE BATTERY AND GOT IT TO START. WHEN STARTING WE HAVE TO TURN IT TO THE ON THEN OFF POSITION A FEW TIMES BEFORE I COULD GET IT TO WORK. WHEN I HEAR THE HUMMING OF THE FUEL PUMP THAT IS RUNNING WHEN THE KEY IS OUT, I CAN PUT KEY IN AND TURN IT TO ON AND OFF A FEW TIMES AND GET IT TO STOP. MY SHOP SAID THE TIPM NEEDED TO BE REPLACED. IT IS RECALLED ON OTHER VEHICLES BUT NOT OUR VAN. IT WAS SUPPOSED TO COST $710 TO FIX BUT THE PART NUMBER HAS NOW BEEN SUPERSEDED WITH THE FIXED AND THE NOW WILL COST $950 TO FIX. WE SHOULD BE PAYING FOR REPAIRS FOR THIS WHEN THE SAME PART HAS BEEN RECALLED FOR OTHER VEHICLES! I'M WORRIED THAT THE FUEL PUMP RELAY WILL END UP WEARING OUT THE FUEL PUMP TOO WHICH WOULD COST ANOTHER $600 TO REPAIR. I HOPE THE COMPANY WILL DO THE RIGHT THING AND FIX THIS BROKEN PART FOR ALL VEHICLES THEY USED IT IN!

01/02/2019
Components: UNKNOWN OR OTHER
Incident Date: 12/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG0BR******
Summary

MY CAR WILL NOT START AND IT IS BECAUSE THE TIPM HAS STOPPED WORKING ON THE CAR. I HAVE ANOTHER BUDDY WITH A 2010 T&C AND THE SAME THING IS GOING ON. PART IS ON BACKORDER 3 WEEKS SO LOTS OF PEOPLE MUST BE HAVING THE ISSUE. I CALLED CHRYSLER AND THEY TOLD ME THEY CAN DO NOTHING FOR ME AND SHOULD CONTACT YOU. THE CAR CRANKS WHEN I PUT THE KEY IN THE IGNITION AND TURN. THE CAR IS STOPPED AND COLD. IT CRANKS BUT DOES NOT TURNOVER. I HAVE ALREADY REPLACED THE BATTERY

12/18/2018
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 12/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

ON FRIDAY MORNING, MY WIFE WENT TO START THE VAN BUT NONE OF THE LIGHTS TURNED ON. AFTER CHECKING THE VOLTAGE OF THE BATTERY, WE FOUND THAT IT WAS COMPLETELY DRAINED. THE NIGHT BEFORE, SHE HEARD A HUMMING NOISE COMING FROM THE REAR OF THE VEHICLE AFTER THE VAN WAS OFF. WE WERE ABLE TO JUMP THE VAN TO GET IT STARTED. ONCE IT STARTED, IT RAN GREAT. THE NEXT DAY, WE TRIED TO START IT AGAIN BUT THIS TIME THE ENGINE STRUGGLED TO START. IT TOOK A COUPLE OF TRIES BEFORE WE GOT IT STARTED. JUMPING THE ENGINE DID NOT HAVE POSITIVE RESULTS. WE DECIDED TO TAKE IT TO OUR AUTO MECHANIC AND HE DIAGNOSED A FAULTY FUEL PUMP RELAY. HE FOUND THAT FAULTY FUEL RELAYS ARE VERY COMMON IN 2011-2013 VEHICLES, BUT JEEP GRAND CHEROKEE AND DODGE DURANGOS WERE THE ONLY VEHICLES RECALLED AND FITTED WITH AN EXTERNAL RELAY. I AM SUBMITTING THIS COMPLAINT IN HOPES OF ISSUING A RECALL FOR ALL VEHICLES AFFECTED, MORE SPECIFICALLY, THE 2011 CHRYSLER TOWN AND COUNTRY. BELOW IS A LINK TO A WEBSITE DESIGNED SPECIFICALLY FOR THIS ISSUE. HTTPS://WWW.VERTICALVISIONS.COM/TIPM-FUEL-RELAY-SOLUTIONS.HTML

12/14/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 12/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG5BR******
Summary

THE BLIND SPOT DETECTION SYSTEM HAS FAILED. THERE'S A CONTINUED DINGING THAT IS LINDICATING THE FAILED OF THE SYSTEM - THIS SYSTEM CANNOT BE TURNED OFF. AND THE COST TO REPLACED THE FAULTY COMPUTER MODULE IS $800.00 EACH AND BOTH COMPUTERS HAVE FAILED. NOTE: WE CANNOT DRIVE THE VEHICULAR WITH THE DINING GOING OFF.

12/09/2018
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

FUEL PUMP REMAINS RUNNING AFTER IGNITION SWITCH IS TURNED OFF. THIS SITUATION HAS BEEN RECALLED IN OTHER CHRYSLER MODELS AND SHOULD BE APPLIED TO THE TOWN & COUNTRY. ANY TIME YOU CANNOT SHUT THE FUEL PUMP OFF YOU HAVE A VERY HAZARDOUS CONDITION. THIS INCIDENT FIRST TOOK PLACE 10/01/2018 AND HAS CONTINUED TO DO SO EVER SINCE. THIS CONDITION APPLIES TO THE TIPM, CHRYSLER DEALER WANTS $ 1200.00 TO FIX.

12/03/2018
Components: ELECTRICAL SYSTEM
Incident Date: 11/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG6BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. ALL STAR DODGE CHRYSLER JEEP RAM (LOCATED AT 11503 ST CHARLES ROCK RD, BRIDGETON, MO 63044, (314) 291-2050) WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

11/28/2018
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE AIR CONDITIONER TURNED ON AND OFF INTERMITTENTLY. THE CONTACT ALSO STATED THAT BOTH REAR DOORS WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM SANDY (10905 AUTO MALL DR, SANDY, UT 84070, 801-590-0465) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL AND TOTALLY INTEGRATED POWER MODULES WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

11/26/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 11/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

TO BEGIN WITH VEHICLE WOULD START AFTER, SOMETIMES UNTIL AFTER SEVERAL ATTEMPS. IT ALSO STOPPED WHILE DRIVING, JUST WENT DEAD AND LOCKED UP THE WHOLE STEERING WHEEL, WITH THE VEHICLE STILL ROLLING. WAS JUST LUCKY TO GET OFF THE ROADWAY WITH NO ACCIDENT. PROGRESSIVELY IT GOT WORSE, AND WOULDN'T EVEN START AT ALL. TOOK TO REPUTABLE REPAIR SHOP, WHO SAID WAS A RECALL ISSUE AND THEY WEREN'T ABLE TO ORDER THE PART FOR REPAIR, BECAUSE OF RECALL. INFORMED HAD TO GO TO DEALER FOR REPAIR. DEALER SAID THIS PARTICULAR VIN WAS NOT ON RECALL ALTHOUGH ISSUE HAD BEEN IDENTIFIED AS RECALL ISSUE. MEANWHILE, CHARGED ME $1275.83 FOR REPAIR LISTING "CAUSE - NO POWER AT FUEL PUMP CHECK NO POWER FUSE M25, FUSE M25 CONTROLLED BY INTERNAL RELAY IN TPIM". FUSE M25 NEEDS TPIM WAS $207.81. THEN "TIPM KIT TIPM" WAS $977.00. PLUS LABOR AND TAX. PROBLEM - BOTH INDICATED THIS TYPE OF VEHICLE HAD SAME ISSUES AND WERE ON RECALL. IT IS REASONABLE TO EXPECT THAT MY VEHICLE SHOULD HAVE BEEN COVERED UNDER RECALL. PLEASE HELP ME RECOVER ON THIS ISSUE.

11/25/2018
Components: ELECTRICAL SYSTEM
Incident Date: 11/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG3BR******
Summary

MY CAR WON'T TURN ON. THIS PROBLEM STARTED ON 11/12/18. IT WOULD TURN ON THEN WHEN I WOULD TURN IT OFF AND TRIED TO GET IT START IT WOULD CRANK, BUT NOT ALL THE WAY. I WOULD SHUT IT OFF AND THEN CRANK IT MANY TIMES TILL IT TURNED ON. THREE DIFFERENT MECHANICS CAME TO CHECK THE PROBLEM AND ALL THREE MECHANICS TOLD ME THAT IT WAS FUEL PUMP RELAY. UNFORTUNATELY THE FUEL PUMP RELAY CAN'T BE REPLACE BECAUSE IT DOES NOT HAVE EXTERNAL RELAY. THESE TYPE OF VEHICLE ARE EQUIPPED WITH INTEGRATED POWER MODULE. IT'S A VERY COMMON PROBLEM ON JEEPS GRAND CHEROKEE, DODGE DURANGO AND CHRYSLER TOWN AND COUNTRY, BUT ONLY RECALL HAS MADE FOR JEEP GRAND CHEROKEE. I WOULD TO KNOW IF THERE WOULD BE ANY RECALL FOR THIS PROBLEM. OTHERWISE IT WILL COAST OVER $1000 FOR A NEW TIPM.

11/14/2018
Components: ELECTRICAL SYSTEM
Incident Date: 11/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG8BR******
Summary

REPEATED INTERMITTENT NO CRANK/NO START ISSUE. FOUND NO POWER TO FUSE 25 IN TOTAL INTEGRATED POWER MODULE (TIPM). FOUND INTERNAL FAILURE OF FUEL PUMP RELAY (BUILT INTO TIPM). TIPM REPLACED AT 65,000 MILES AND ISSUE IS CURRENTLY REOCCURRING AGAIN AT 84,000 MILES.

11/07/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE ETC WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE APPROXIMATELY FOUR TIMES, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED BY AAA TO AUTONATION CHRYSLER DODGE JEEP RAM HOUSTON (1515 SOUTH LOOP WEST, HOUSTON, TX 77054, 713-489-7825) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 217,000.

11/02/2018
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

FIRST ISSUE IS THE BACK UP CAMERA AND BLIND SPOT SENSORS QUIT WORKING. VERY COSTLY PRICE TO HAVE FIXED SO CHOSE NOT TO FIX. NOW IT DOESN'T WANT TO START. DID SOME RESEARCH AND IT LOOKS LIKE CHRYSLER HAD SOME RECALLS FOR THE TIPM ON DIFFERENT MAKES FROM 2011, BUT NOT ON THIS PARTICULAR VEHICLE. HOW DO THEY KNOW FOR SURE THAT THEY ALL SHOULDN'T HAVE BEEN RECALLED. ALSO SIDE PASSENGER DOOR BUZZES WHEN YOU LOCK OR UNLOCK THE VEHICLE. WILL NEVER BUY ANOTHER CHRYSLER AGAIN. VERY DISAPPOINTED IN ALL THE ISSUES WE HAVE HAD WITH THIS VEHICLE.

10/30/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG5BR******
Summary

THE VEHICLE WILL RANDOMLY SHUT OFF RIGHT AFTER STARTING, STILL IN PARK. NO WARNING. IT HAS ALSO STALLED OUT WHILE DRIVING IN TRAFFIC.

10/29/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG4BR******
Summary

FUEL PUMP WILL NOT SHUT OFF, RUNS CONTINUALLY UNTIL BATTERY DIES. THE VEHICLE IS PARKED AND TURNED OFF HOWEVER THE FUEL PUMP CONTINUES TO RUN.

10/29/2018
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

VEHICLE STARTED SOMETIMES BUT NOT OTHER TIMES LEAVING ME STRANDED ALONE ....HAD TO HAVE THE TIPM REPLACED FOR OVER $1500......RESEARCHED ON LINE TO FIND OUT THAT THIS HAS BEEN A PROBLEM FOR CHRYSLER OWNERS FOR YEARS! BUT IT SEEMS CHRYSLER HAD NOT RECALLED THE VEHICLES

10/24/2018
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DGXBR******
Summary

CAR WOULD NOT START WHEN PARKED IN THE DRIVEWAY, HAD IT TOWED TO MECHANIC. THEY FIRST SAID THAT THE FUEL PUMP NEEDED REPLACED, THEN AFTER REPLACING THIS PART, THEY STATED THAT THE TOTALLY INTEGRATED POWER MODULE ALSO NEEDED REPLACED. AFTER 5 DAYS WITHOUT OUR VEHICLE AND PAYING THOUSANDS OF DOLLARS, WE ARE FURIOUS. I HAVE BEEN REVIEWING THIS PROBLEM WITH THIS VEHICLE AND IT APPEARS TO BE A PROBLEM FOR MANY, MANY PEOPLE, BUT NOTHING IS BEING DONE BY CHRYSLER. THIS IS THE EXACT ISSUE AS PART OF "SAFETY RECALL R09 / NHTSA 15V-115 FUEL PUMP RELAY". THE TOWN AND COUNTRY WAS EXCLUDED FROM THIS RECALL DESPITE USING THE EXACT SAME PART AND HAVING THE EXACT SAME ISSUES.

10/23/2018
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2018
Crash: No
Fire: No
Summary

CAR WILL NOT START, WILL NOT STAY STARTED, OR SHUTS OFF WHILE DRIVING. OR... THE FUEL PUMP WILL STICK "ON" WHILE THE CAR IS OFF. THIS IS DUE TO THE FAULTY INTEGRATED RELAYS IN THE TOTALLY INTEGRATED POWER MODULE FAILING. THIS IS THE EXACT ISSUE AS PART OF "SAFETY RECALL R09 / NHTSA 15V-115 FUEL PUMP RELAY". THE TOWN AND COUNTRY WAS EXCLUDED FROM THIS RECALL DESPITE USING THE EXACT SAME PART AND HAVING THE EXACT SAME ISSUES. I WOULD LIKE TO HAVE THE PROPER PARTS PUT INTO MY CAR FOR SAFETY REASONS. THE DEALER WANTS TO PUT THE FAULTY PARTS BACK INTO THE CAR AFTER CHARGING ME A LOT OF MONEY TO FIX THIS OBVIOUS SAFETY ISSUE THAT SHOULD HAVE BEEN RECALLED WITH THE OTHERS.

10/18/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG9BR******
Summary

FAULTY FUEL PUMP WIRING SYSTEM THE TIPM IS NO LONGER ALLOWING THE ENGINE TO REALIZE THEIR IS FUEL. IT IS NOT THE FUEL PUMP. THERE ARE SO MANY WEBSITES THAT OFFER THE SERVICE TO RE-MANUFACTURER THE TIPM BECAUSE OF THE ONGOING ISSUES. WHY IS THEIR NOT A RECALL?

10/18/2018
Components: ELECTRICAL SYSTEM
Incident Date: 10/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG6BR******
Summary

SINCE JULY MY VAN WILL PERIODICALLY NOT START, NO RHYME OR REASON. IT ACTS LIKE IT WILL START AIR COMES ON, ETC. SOMETIMES IT WILL START AFTER ATTEMPT 4 OR 5 OR SOMETIMES A WHOLE DAY. I HAVE BEEN STRANDED MULTIPLE TIMES, BUT EVERY TIME I HAVE TAKEN TO DEALERSHIP AND I HAVE TAKEN TO 3 THEY CAN'T DUPLICATE. I HAVE VIDEO PROOF OF WHAT HAPPENS BUT NO ONE WILL HELP ME. CONTACTED CHRYSLER BUT NO HELP THERE. I AM PAYING FOR A VEHICLE THAT STRANDS ME. I TRIED TO ATTACH A VIDEO BUT THEY ARE TOO LONG SO I ADDED A PHOTO

10/16/2018
Components: ELECTRICAL SYSTEM
Incident Date: 10/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG9BR******
Summary

ON TWO SEPARATE OCCASION THE CAR TURNED OFF WHILE DRIVING. , ANOTHER TIME I RETURN TO DISCOVER ALL THE WINDOWS WERE DOWN, ANOTHER OCCASION THE TIRE PRESSURE SENSOR CAME ON STATING THAT THE TIRES WERE FLAT . AND LAST BUT NO LEAST SHORTLY THEREAFTER THE CAR REFUSE TO START

10/10/2018
Components: POWER TRAIN,ENGINE
Incident Date: 08/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE ENGINE SEIZED UPON ACCELERATING FROM A COMPLETE STOP. IN ADDITION, THE VEHICLE UPSHIFTED OUT OF GEAR AND THE POWER TRAIN WAS FAULTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

10/08/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG779******
Summary

WE STARTED HAVING ISSUES WITH MY VAN A COUPLE MONTHS AGO. THOUGHT IT WAS THE FUEL PUMP, SO WE REPLACED IT. STILL HAD PROBLEMS. BUT MUCH WORSE! VAN WOULDN'T START. AND 3.5 HOURS LATER MY FUEL PUMP WAS STILL RUNNING. DID SOME FURTHER LOOKING INTO IT. COME TO FIND OUT THE TIPM NEEDS REPLACED (OR JUST THE RELAY). SO LOOKING INTO THE SYSTEM MORE, THE TIPM HAS CAUSED THE STARTER TO NOT START. IT IS SITTING IN MY GARAGE UNTIL WE CAN GET THE TIPM WORK DONE. NOT VERY SAFE. VERY MAD! I STILL OWE MONEY ON THIS CAR AND NOW WE DONT HAVE A CAR BIG ENOUGH FOR THE FAMILY. I WILL NEVER BUY CHRYSLER CARS AGAIN!!! THIS HAS BEEN THE WORST 7 MONTHS WITH THIS CAR!!!!

10/05/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

OUR CHRYSLER TOWN AND COUNTRY STARTED DYING WHILE GOING DOWN THE ROAD, NOT STARTING AT TIMES, AND CAUSING A WIDE ARRAY OF CONCERNS INCLUDING SEAT BELT LIGHTS COMING AND GOING, AIR BAG LIGHTS COMING AND GOING, FUEL PUMP STAYING ENGAGED AFTER SHUTTING OFF. THIS CAN HAPPEN AT ANY RANDOM TIME. IT WAS DETERMINED TO BE ANOTHER FAULT TIPM MODULE IN THE VEHICLE, SOMETHING THAT HAS BEEN REPLACED BEFORE EVEN.

10/04/2018
Components: ELECTRICAL SYSTEM
Incident Date: 10/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

2011 TOWN & COUNTRY 38,000 MILES TIPM REPLACEMENT FAILURE SHUT OFF FUEL PUMP, DEFECTIVE FUEL PUMP RELAY IN MODULE WOULD NOT START, VEHICLE WAS STATIONARY

10/02/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 09/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

I WAS DRIVING THE VEHICLE AND ALL THE LIGHTS ON THE DASH CAME ON AND THEN WENT BLACK, THE VAN SHUT OFF WHILE DRIVING AND I WAS ALMOST HIT BY A BIG TRUCK. THE VAN WILL NOT START NOR HOLD CHARGE. THAE BATTERY AND ALTNATOR TEST GOOD BUT IT WONT START. I HAVE HAD IT TOWED TWICE IN LESS THAN A MONTH AND HONESTLY CANT AFFORD TO KEEP GETTING STRANDED. I PURCHASED THE VEHICLE IN AUGUST OF 2016 AND THIS IS OUR FAMILY VEHICLE, AT THIS POINT I DONT HAVE TRANSPORTATION FOR MY JOB AND WOULDN'T FEEL SAFE DRIVING IT IF IT DID RUN. SO NOW IM PAYING FOR A VEHICLE THAT DOESN'T RUN AND FRANKLY IS A SAFTEY HAZZARD. MY HUSBAND IS DISABLED AND THIS WAS OUR TRANSPORTATION TO AND FROM HIS APPOINTMENTS AS WELL. I HAVE SEEN AND READ THAT THOUSANDS ARE HAVING THE SAME ISSUE WITH CHRYSLER AND STILL NO RECALL. SOMEONE PLEASE HELP.

09/30/2018
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/14/2018
Crash: No
Fire: No
Summary

FUEL PUMP RELAY NOT OPERATING PROPERLY. USED TO NOT OPERATE FUEL PUMP UPON FIRST START UP. NOW FUEL PUMP WILL NOT SHUT OFF EVEN WITH KEY OUT OF IGNITION. SOUNDS LIKE TIPM ISSUE. CONSTANTLY RUNNING FUEL PUMP IS VERY DANGEROUS SITUATION.

09/20/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

CAR STALLED WHILE DRIVING 40 MPH,AND WILL NOT START,TIPM IS DEFECTIVE,THE INTERNAL FUEL PUMP RELAY HAS FAILED,THE VEHICLE IS A 2011 CHRYSLER TOWN AND COUNTRY WITH 59000 MILES

09/11/2018
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG3BR******
Summary

MY FUEL PUMP STAYS ON WHEN THE VEHICLE IS OFF DUE TO A MALFUNCTION OF THE TOTAL INTEGRATED POWER MODULE (TIPM). THIS APPEARS TO BE A COMMON PROBLEM WITH THESE VEHICLES. WE HAVE HAD TO CHANGE THE BATTERY SEVERAL TIMES. THIS STARTED HAPPENING ABOUT A YEAR-AND-A-HALF AGO (SPRING 2017)

09/11/2018
Components: POWER TRAIN
Incident Date: 07/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG5BR******
Summary

IT SLAMS INTO GEARS BECAUSE HYDROLOGIC PUMP THAT WAS RECALLED IN THE S44 RECALL.

09/06/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 06/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

GAUGE CLUSTER BEGINS TO FLICKER AND GUAGUAS BEGIN TO SPAZZ OUT. VEHICLE THEN SHUTS DOWN WHILE DRIVING. NO ISSUES WITH BATTERY OR ALTERNATOR.

08/28/2018
Components: ELECTRICAL SYSTEM
Incident Date: 08/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

TAKATA RECALL I HAVE BEEN HAVING AN ISSUE WITH MY CAR NOT STARTING FOR OVER A YEAR. I'VE REPLACED 2 STARTERS AND STILL HAVING THE SAME ISSUE. I HAVE TAKEN MY CAR TO THE CHRYSLER DEALERSHIP IN WOODRIVER, IL AND SPENT ALMOST 400.00 AND THE ISSUE STILL ISN'T FIXED. THEY ARE THE DEALERSHIP AND THEY CAN'T EVEN GIVE ME AN ANSWER OR RESOLVE WHAT THE REAL ISSUE IS. I CAN'T KEEP TAKING MY VEHICLE IN AND HAVING IT WORKED ON. I THINK THEY KNOW ITS THE TIPM. I WILL NEVER BUY ANOTHER CHRYSLER AGAIN. I HAVE 2 CHILDREN AND I'M SCARED EVERY TIME I HAVE THEM IN THE CAR. WE BOUGHT THIS VAN TO ACCOMMODATE OUR FAMILY AND ALSO FOR ROAD TRIP. WE CAN'T EVEN DO THAT ANYMORE BECAUSE WE CAN'T TRUST THE VAN TO GO LONG DISTANCES LET ALONE THE GROCERY STORE. HOW HAS THIS NOT BEEN RECALLED OR ADDRESSED?

08/28/2018
Components: ELECTRICAL SYSTEM,STRUCTURE,ENGINE
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE SUDDENLY SHUT OFF. AFTER RESTARTING THE VEHICLE, THE TEMPERATURE GAUGE INCREASED AND DECREASED AND THE ENGINE WOULD CONTINUE TO SHUT OFF. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. ALSO, THE CONTACT STATED THAT OTHER ELECTRICAL FAILURES PREVIOUSLY OCCURRED, SUCH AS THE PASSENGER SIDE SLIDING DOOR WOULD BUZZ AND THE WINDOWS MALFUNCTIONED. THE LOCAL DEALER (GOLLING CHRYSLER, 2405 S. TELEGRAPH RD., WEST BLOOMFIELD, MI) WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.

08/28/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG7BR******
Summary

MY CHRYSLER TOWN AND COUNTRY BEGAN HAVING WHAT I THOUGHT WAS A MINOR TURN SIGNAL ISSUE. AFTER REPLACING THE BULB AND THAT NOT CORRECT THE ISSUE MY MECHANIC REPLACED THE FUSES AND THAT DID NOT SOLVE THE ISSUE. I WAS THEN TOLD THAT MY TIPM BOX/SYSTEM WAS BAD. THAT AN $800.00 PART TO FIX A SIGNAL TURN SIGNAL. WELL IT HAD TO BE REPLACED IN ORDER TO PASS INSPECTION IN ORDER TO CONTINUE DRIVING THE VEHICLE. SO I REPLACED IT. FAST FORWARD 1 YEAR LATER AND MY VEHICLE BEGINS TO INTERMITTENTLY SPUDDER WHEN COMING TO A COMPLETE STOP. I THEN BEGAN TO COMPLETLY SHUT OFF AT TIMES AFTER HIGHWAY DRIVING OVER A DISTANCE OF 5 OR MORE MILES WHEN I EXIT AND STOP OR SLOW DOWN AFTER EXITING THE HIGHWAY. WHEN I TOOK IT TO THE SHOP, THEY TEST DROVE THE VEHICLE AND IT STALLED ON THE HIGHWAY DURING THEIR TEST DRIVE DIAGNOSTIC. THEY HAD TO GET ASSISTANCE TO GET THE VEHICLE OUT OF THE ROAD. THEY THEN TOLD ME THAT ONLY THE DEALERSHIP CAN CORRECT THE TIPM SYSTEM.

08/27/2018
Components: ENGINE
Incident Date: 08/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

HEAD GASKET AND THE HEAT WONT WORK,IT COMES ON BUT NO HEAT THE SYSTEM COMES ON BY ITSELF- HEAT AND AIR.

08/23/2018
Components: ELECTRICAL SYSTEM
Incident Date: 12/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RC1CG6CR******
Summary

MY TOWN AND COUNTRY HAS STALLED WHILE DRIVING MANY MANY TIMES. IT ALWAYS HAPPENS WHILE I AM DRIVING. THE VERY FIRST TIME IT HAPPENED WAS ON DEC 2, 2017. I HAVE TAKEN IT TO 3 DIFFERENT MECHANICS, MOST RECENTLY THE DEALERSHIP. ONE OF MY MECHANICS INITIALLY TOLD ME THEY THOUGHT IT WAS THE TIPM AND THAT CHRYSLER HAS A KNOWN ISSUE ABOUT THIS PROBLEM BUT HAVE NOT RECALLED IT OR FIXED THE ISSUE. MY CAR ALSO AT TIMES DOES NOT CRANK PROPERLY. I INSERT THE KEY AND TURN IT TO THE RIGHT AND HOLD IT AS IF I AM STARTING THE CAR. SILENCE AND NOTHING HAPPENS FOR ABOUT 10 SECONDS AND THEN IT FINALLY CRANKS UP. THIS IS VERY DANGEROUS AS I HAVE ONLY ONE VEHICLE AND 2 KIDS THAT I DRIVE TO AND FROM SCHOOL EVERY DAY. I AM ALWAYS IN PANIC MODE WHEN DRIVING THE CAR. I AM ALWAYS SCARED BECAUSE I KNOW IT CAN SHUT OFF AT ANY GIVEN TIME.

08/15/2018
Components: ENGINE
Incident Date: 06/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

AT 103,XXX MILES, MY VAN'S ENGINE SEIZED UP ON OUR WAY TO OUR WEDDING. I TOOK IT TO A CHRYSLER CERTIFIED MECHANIC IN WEST BRANCH, IOWA, AND WAS TOLD MY CONNECTING RODS BUSTED APART. THE ENGINE HAD PLENTY OF OIL IN IT AND THE ENGINE DID NOT OVERHEAT. CHRYSLER RELEASED A RECALL FOR THE 2012 TOWN AND COUNTRY FOR THE EXACT SAME ISSUE ON MY 2011!! THIS IS THE SAME ENGINE, A 3.6-LINER PENTASTAR V6! WHEN I LOOK FOR REPLACEMENT ENGINES, I CAN REPLACE MY SEIZED ENGINE WITH A 2012!! HOW CAN CHRYSLER GETAWAY FOR RELEASING A RECALL ON A 2012, BUT NOT A 2011 WITH THE SAME ENGINE!?!

08/09/2018
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 06/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. ON SEVERAL OCCASIONS, THE HEATING, AIR CONDITIONING SYSTEM, AND THE WINDSHIELD WIPERS INDEPENDENTLY ACTIVATED. THE VEHICLE WAS TAKEN TO GOLLING CHRYSLER DODGE JEEP RAM (2405 S TELEGRAPH RD, BLOOMFIELD HILLS, MI 48302, (248) 334-3600) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

07/27/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND VARIOUS WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, OPENED THE HOOD, REMOVED THE BATTERY, CLEANED THE BATTERY, AND THEN REPLACED THE BATTERY. AFTERWARDS, THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO MARSHALL CHRYSLER DODGE JEEP RAM (140 SPEARS LN, CRITTENDEN, KY 41030, (859) 824-3300) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE WAS FAULTY AND CAUSED THE ELECTRICAL AND ENGINE SHORTAGES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 75,000.

07/16/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Incident Date: 07/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

ENGINE DIED, BATTERY LIGHT CAME ON, BRAKE LIGHT, ELECTRICAL SYSTEM AND ENGINE DIED WHILE DRIVING ON A STATE ROAD

07/16/2018
Components: SERVICE BRAKES
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG8BR******
Summary

WITH ONLY 74,000 MILES ON MY VEHICLE, I HAVE HAD TO REPLACE BRAKES AND CALIPERS SEVERAL TIMES. I PURCHASED VEHICLE 12/2013 WITH 19,537 MILES ON IT. IN 8/2015 HAD TO REPLACE FRONT AND REAR PADS AND ROTORS. WITH 41,097 MILES ON IT. 12/16 REPLACED BOTH REAR BEARINGS. WITH 56,102 MILES ON IT. 4/17 REPLACED RIGHT REAR PADS/ROTORS/CALIPER. WITH 59,384 MILES ON IT. 6/17 REPLACED FRONT PADS/ROTORS. WITH 61,044 MILES ON IT. 2/18 REPLACED REAR PADS/ROTORS/CALIPER. WITH 67,836 MILES ON IT. I DO NOT USE YOUR DEALERS FOR SERVICE BECAUSE I'VE HAD NO SATISFACTION FROM THEM IN THE PAST. I DO USE A REPUTABLE LOCAL REPAIR SHOP. I HAVE THE FIDELITY GOLD PLUS INSURANCE AND THE COMPENSATE ME FOR SOME OF THE ISSUES BUT NOT MUCH. THIS POLICY EXPIRES 4/18. TO DATE MY VEHICLE HAS 67,850 MILES ON IT.

07/06/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

THE VAN HAS STOPPED COLD IN TRAFFIC. THIS WAS THE SECOND TIME THIS HAS HAPPEN IT AN ELECTRICAL PROBLEM. NOW THERE ARE SIGNS OF IT HAPPENING AGAIN WHICH WILL MAKE THE THIRD TIME IN AS MANY YEARS. THIS SHOULD BE FIX BY THE MANUFACTURER BEING IT IS ONGOING.

07/05/2018
Components: ELECTRICAL SYSTEM
Incident Date: 04/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

WHEN THE CAR WAS OFF THE DRIVERS SIDE WINDOW BUTTON MALFUNCTIONED AND MELTED. OWNER DID NOT SEE IT HAPPEN BUT THERE IS A HOLE IN THE BUTTON

06/23/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG5BR******
Summary

VEHICLE WILL START BUT ENGINE QUITS WITHIN SECONDS, KEY IS STILL IN ON POSITION. TURN KEY OFF AND RESTART, STAYS ON BUT COMPUTER HAS RESET. THIS HAS HAPPENED 3 TIMES THIS WEEK.

06/12/2018
Components: ELECTRICAL SYSTEM
Incident Date: 05/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DGXBR******
Summary

VEHICLE WILL NOT START. TIPM NEEDS REPLACING. UPON INVESTIGATION INTO THE ISSUE, THERE ARE COUNTLESS COMPLAINTS OF THE SAME PART, BUT WITH VERY CONCERNING SAFETY ISSUES SUCH AS VEHICLE STALLING WHILE DRIVING OR AIRBAGS RANDOMLY DEPLOYING OR NOT DEPLOYING AT ALL DURING AN ACCIDENT. THE NHTSA DENIED THE PETITION TO INVESTIGATE THIS WIDELY OCCURRING ISSUE. WHAT THE HELL GOOD IS THIS ORGANIZATION IF THEY DON'T PLACE CONSUMER INTEREST AND SAFETY FIRST???????????????

06/09/2018
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 06/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

MY WIFE AND I WERE DRIVING THE VEHICLE WHEN ALL OF A SUDDEN IT JUST COMPLETELY DIED. WE HAD NO BRAKES NO STEERING NO POWER ANYWHERE. THANK GOD WE WERE ONLY GOING 40 MILES AN HOUR AND WERE ABLE TO CRUISE TO A STOP. APPARENTLY THIS ALSO HAPPENED TO MY WIFE EARLIER IN THE DAY. WE HAVE ONLY HAD THE CAR FOR ABOUT A WEEK. BUT AFTER DOING SOME RESEARCH APPARENTLY WERE NOT THE ONLY ONES HAVING A PROBLEM WITH THIS VEHICLE DOING THIS. THIS NEEDS TO BE FIXED BEFORE SOMEONE EITHER GETS HURT OR KILLED. WE ARE TAKING IT TO A CHEVY DEALERSHIP TOMORROW TO GET IT LOOKED AT. IF I'M RIGHT THOUGH ITS SOME TYPE OF MODULE THAT CHRYSLER IS VERY AWARE OF THAT'S FAULTY.

05/29/2018
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

WHILE DRIVING MY VEHICLE, THE AC OR HEATER WOULD COME ON, BY IT'S SELF. THIS HAS BEEN GOING ON FOR A WHILE, THEN LAST WEEKEND, MAY 25, 2018 THE WINDSHIELD WIPPERS CAME ON AND THE DASH BOARD WENT BLANK. I HAD TO PULL OVER AND TURN THE CAR OFF TO GET EVERYTHING CORRECTED. BEFORE THAT, MY PASSENGER SLIDING DOOR STARTED MAKING BUZZING SOUNDS WHEN YOU HIT THE UNLOCK BUTTON, THIS HAPPENS WHENEVER YOU HIT THE UNLOCK BUTTON.

05/26/2018
Components: ELECTRICAL SYSTEM
Incident Date: 03/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

THE CAR SHUT OFF WHEN I WAS DRIVING . I HAD TO STEER IT OVER TO THE SIDE. I'M LUCKY NO ONE WAS BEHIND ME. I HAD A CAR FULL OF KIDS SO IT WAS SCARY. NOW I'M HAVING TROUBLE WITH IT STARTING. SOMETIMES IT STARTS SOMETIMES IT DOESN'T. I HAVE ALSO HAD TROUBLE WHILE DRIVING THE CAR IT WILL NOT GO OVER 40 MILES AN HOUR ALSO DANGEROUS. I HAD TO PULL OVER AND SHUT THE CAR AN START IT AGAIN. I HAD TO PUT IN 2 NEW BATTERIES WHICH ARE VERY EXPENSIVE IN THIS CAR. I HAD THE RELAY FIXED WITH FIX BOTTOM DIAGNOSIS,.FUEL PUMP. NEW REMOTES. I WENT ONLINE AND THERE ARE SO MANY PEOPLE WITH THE SAME EXACT PROBLEMS. I CANT UNDERSTAND WHY THIS HAS NOT BEEN RECALLED . I'M AFRAID TO DRIVE MY CAR. I DON'T KNOW WHAT TO DO? PEOPLE ARE SAYING IT IS ELECTRICAL PROBLEMS, TIPM FAILURE. THEY ALSO SAID THAT CHRYSLER KNOWS ABOUT IT AND HAS DONE NOTHING ABOUT IT. THERE IS A LAW SUIT ON THIS AS WELL. ,

05/22/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 60 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER (BUTTON CHRYSLER JEEP DODGE, 1220 E BOULEVARD, KOKOMO, IN 46902) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS NOT QUALIFIED TO BE ADVANCED TO A CASE MANAGER. THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT STATED THAT THE FAILURE OCCURRED MORE THAN THREE TIMES. THE FAILURE MILEAGE WAS 70,000.

05/20/2018
Components: ELECTRICAL SYSTEM
Incident Date: 10/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

HORN DOES NOT WORK AT STEERING WHEEL BUT WILL RANDOMLY BLOW WHEN A DOOR IS OPENED. THIS IS AN ONGOING OCCURRENCE SINCE "WHEN DID THIS HAPPEN" AS THE PROBLEM HAS NOT BEEN FOUND.

05/16/2018
Components: ELECTRICAL SYSTEM
Incident Date: 09/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

THE ALTERNATOR FAILED AND BURNED UP AND COOKED THE BATTERY. THERE WAS A RECALL ON THE CHRYSLER 300 AND OTHER MODELS WITH THE SAME ENGINE AND ALTERNATOR. I FEEL MY VEHICLE SHOULD BE RECALLED TOO. THE COST WAS $1,000!

05/10/2018
Components: STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 05/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG5BR******
Summary

AT FIRST STARTING THE VAN WAS INTERMITTENT YOU WOULD HAVE TO WAIT TILL YOU HEARD THE FUEL PUMP TURN ON IN ORDER TO START THE VEHICLE BECAUSE THE FUEL RELAY ON THE TIPM BOARD IS GOING BAD. ONCE YOU HEARD THE FUEL PUMP COME ON THE VAN WOULD START BUT THERE ARE TIMES WHERE THE STARTER STAYS ENGAGED AND WANTS TO KEEP TRYING TO START WHEN THE VAN IS RUNNING. LAST WEEKEND I WAS ON THE HIGHWAY WITH MY FIVE YEAR OLD DAUGHTER AND THE FUEL PUMP SHUT OFF WHILE DRIVING( IN MOTION), SPEED LIMIT OF 70,.I LOST CONTROL OF THE STEERING, THE VAN DECELERATED VERY QUICKLY IN HEAVY AMOUNT OF TRAFFIC, I WAS NEARLY IN A MULTI-CAR ACCIDENT. WHEN THE VAN IS SHUT OFF I AM NOT SURE THE AIR BAGS WILL WORK IF I HAD BEEN INVOLVED IN AN ACCIDENT. I HAVE TO UNPLUG THE FUSE TO THE FUEL PUMP EVERY TIME I GET OUT OF THE VEHICLE BECAUSE THE FUEL PUMP KEEPS RUNNING DRAINING MY BATTERY. I HAD TO PAY $200.00 TO REPLACE MY BATTERY. THIS HAS BEEN A PROBLEM WITH DODGE AND CHRYSLER FOR 10 YEARS THEY KNOW ABOUT IT BUT IT WILL TAKE SOMEONE DYING IN ORDER FOR THEM TO RECALL ALL VEHICLES AFFECTED. I AM AFRAID TO DRIVE MY VAN BECAUSE I FEEL IN THIS CURRENT STATE IT IS UNSAFE BECAUSE IT HAS SHUT DOWN BECAUSE OF THE FUEL RELAY ON THE TIPM BOARD.

04/17/2018
Components: ELECTRICAL SYSTEM
Incident Date: 04/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

MY SIDE MIRROR WAS HIT AND REPLACED. RIGHT AFTER REPLACEMENT, THE SIDE SENSOR DIDN'T WORK. SHOP WAS ALREADY CLOSED, I HAD MY WHOLE FAMILY IN THE CAR ON 295 WHEN ALL THE LIGHTS ON THE DASH STARTED LIGHTING UP INCLUDING THE BATTERY, THE AC WENT OUT, WINDOWS STOPPED WORKING, BACK UP CAM FLASHED. PULLED OFF THE ROAD JUST IN TIME FOR THE VAN TO SHUT DOWN AND LEAVE US STRANDED. AFTER TOWING IT BACK AND UNERRING HOME, THE REPAIR SHOP SAID THEY TOWED IT TO A DEALERSHIP THAT SAID, SORRY, YOU ALTERNATOR WENT OUT, PAY US $1375!

04/09/2018
Components: ELECTRICAL SYSTEM
Incident Date: 04/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (SUPER DEAL MOTORS, 5821 FUNSTON ST, HOLLYWOOD, FL 33023) WHERE IT WAS DIAGNOSED THAT THE COMPUTER MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS 110,000.

04/03/2018
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT HE WAS UNABLE TO OPERATE THE WINDOWS USING THE WINDOW CONTROLS DUE TO THE WIRES BEING DISCONNECTED PER NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE DEALER THAT PERFORMED THE INTERIM REPAIR WAS DAVE DENNIS CHRYSLER JEEP DODGE RAM (4232 COLONEL GLENN HWY, DAYTON, OH) WHO STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

04/01/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 03/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG7BR******
Summary

ON HIGHWAY, I SWITCHED ON HIGH BEAM, FT WIPERS TURNED ON AND WILL NOT TURN OFF. JNSTRUMENT LIGHTS, TURN SIGNALS, TAIL LIGHTS STOPPED WORKING, NO HIGH BEAM, NO STOP LIGHTS

03/21/2018
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG5BR******
Summary

I HAVE HAD ELECTRICAL ISSUES SINCE THE BEGINNING OF BUYING OUR VEHICLE BRAND NEW. MOST RECENTLY THE ENGINE STALLED WHILE DRIVING 25MPH, ENGINE LIGHT CAME ON AND FLASHED BEFORE THE ENGINE STALLED CAUSING POWER STEERING TO FAIL. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THEY COULD NOT FIND AN ISSUE. THE FOLLOWING WEEK, ON 3/16/18 THEY DID AN OIL CHANGE AND AIR FILTER CHANGE, AGAIN DID NOT FIND ANY ISSUES. ON 3/19/18, AS I WAS DRIVING MY 3 KIDS TO SCHOOL, THE BATTERY LIGHT CAME ON AND I LOST POWER STEERING. I ALMOST CRASHED WITH THE KIDS IN THE CAR DUE TO THIS ISSUE. I ENDED UP DRIVING IT BACK TO THE DEALERSHIP AND WAS TOLD THE POWER BELT WAS COMPLETELY OFF AND THE ALTERNATOR WAS NOT ATTACHED TO THE ENGINE AS IT SHOULD BE. THE BRACKETS THAT HOLD THE ALTERNATOR ON, WAS GONE. THIS WAS THE 3RD TIME THIS MONTH I HAVE BROUGHT THIS VEHICLE IN, WAS TOLD MULTIPLE TIMES THERE WAS NO ISSUE. NOW WE COULD POSSIBLY HAVE TO REPLACE THE ENGINE BLOCK.

03/14/2018
Components: POWER TRAIN
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG5BR******
Summary

THE TRANSMISSION HAS KNOW ISSUES OF SLIPPAGE. THIS SLIPPAGE CAUSED ME TO ROLL BACKWARDS AT AN MAJOR INTERSECTION AND ALMOST CAUSE A ACCIDENT. THIS CHRYSLER TOWN AND COUNTRY HAS HAD HUNDREDS OF COMPLAINTS IN THE LAST FEW YEARS BUT THIS TYPE OF MALFUNCTION DUE TO THE SLIPPAGE ON THE TRANSMISSION COULD RESULT IN FATALITIES. THIS NEEDS TO BE ADDRESSED THIS HAS WENT ON THE ENTIRE TIME WE HAVE OWNED THE CHRYSLER TOWN AND COUNTRY NOW IT JUST GETS WORSE AND WORSE BY THE DAY.

03/09/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG8BR******
Summary

MY 2011 CHRYSLER TOWN & COUNTRY QUIT WHILE DRIVING ON HENSIL RD PORT ORANGE, FL. LOST POWER STEERING AND POWER BRAKES. WAS ABLE TO PULL TO SIDE OF ROAD. FOUND PROBLEM IS FUEL PUMP RELAY IN THE TIPM IS INSUFFICIENT TO CARRY THE LOAD. A RECALL WAS ISSUED FOR 2011 DURANGO AND JEEP GRAND CHEROKEE, BUT NOT 2011 DODGE CARAVAN OR CHRYSLER T&C FOR THE SAME PROBLEM.

03/07/2018
Components: STEERING
Incident Date: 03/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG6BR******
Summary

2011 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO POWER STEERING FAILURE. *SMD THE CONSUMER STATED THE POWER STEERING PUMP NEEDED TO BE REPLACED 3 TIMES. *JS

03/06/2018
Components: STEERING,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL LETTER IN 2012 AND THE VEHICLE WAS REPAIRED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. AFTER THE REPAIR, THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT THE IGNITION WOULD NOT TURN OVER. AFTER A FEW MOMENTS, THE VEHICLE WAS ABLE TO BE RESTARTED. WHILE DRIVING 55 MPH, THE VEHICLE SLOWED DOWN AND THE RPMS WENT TO ZERO. SUDDENLY, THE VEHICLE ACCELERATED INDEPENDENTLY AND THEN DECELERATED WITHOUT DEPRESSING THE BRAKE PEDAL. THE CHECK ENGINE INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO SEARS AUTO CENTER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO A CHRYSLER DEALER. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 79,949.

03/02/2018
Components: ELECTRICAL SYSTEM
Incident Date: 02/17/2018
Crash: No
Fire: No
Summary

I HAVE 60K MILES ON MY VEHICLE AND THE BLIND SPOT DETECTORS HAVE STOPPED WORKING. MY MECHANIC INDICATED THAT THIS ISSUE SHOULD'VE BEEN ON RECALL A LONG TIME AGO! DAMAGE WAS CAUSED DUE TO SALT, WATER, DIRT AND ROAD GRIME. NOW BECAUSE OF NORMAL CONDITIONS ON MY STATE I AM BEING QUOTED AT NEAR 2K TO FIX AN ISSUE ON A AN I HAVE PERSONALLY PUT 20K MILES ON. SO DISAPPOINTED I WILL LIKELY NEVER BUY CHRYSLER VANS AGAIN!

02/21/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 12/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG7BR******
Summary

WE HAVE HAD NUMEROUS TIME WHEN THE VAN WILL NOT START. THE ENGINE SOUNDS LIKE IT IS TRYING TO TURN OVER BUT NOTHING HAPPENS AND THE ENGINE LIGHT COMES ON. AFTER NUMEROUS ATTEMPTS THE VAN STARTS. WHEN IT HAS BEEN TAKEN IN TO THE CHRYSLER DEALERSHIP THEY ARE UNABLE TO DIAGNOSE THE PROBLEM DUE TO THE CODE BEING RESOLVED. MORE IMPORTANTLY THE VAN STALLED WHILE DRIVING 70 MPH ON THE HIGHWAY. LIGHTS, RADIO, FANS ALL WORKED BUT THE ENGINE JUST SHUT OFF. CHRYSLER DEALERSHIP STATED THEY COULDN'T FIND THE ISSUE AND PUT A NEW BATTERY IN. AFTER PICKING UP THE VEHICLE IS STALLED AGAIN GOING 30 MPH IN TOWN. AGAIN VAN WAS TOWED TO THE DEALERSHIP AND AGAIN WAS TOLD THE CODES WERE RESOLVED SO THEY WERE UNABLE TO FIGURE OUT WHAT WAS WRONG. THEY STATE THAT THEY SEE THERE ARE A LOT OF ELECTRICAL CODES BUT THAT THEY ARE UNABLE TO READ THEM BECAUSE THEY HAVE BEEN RESOLVED. VEHICLE HAS 144000 MILES ON IT AND HAS REGULAR MAINTENANCE DONE.

02/12/2018
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 02/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

TIPM, I HAVE HAD TONS OF PROBLEMS WITH MY VAN SINCE I PURCHASED. THERE IS NO TELLING HOW MUCH I HAVE SPENT OF THE YEARS ON REPAIRS. COME TO FIND OUT MOST OF MY REPAIRS WERE NOT NECESSARY. THEY ALL CAME FROM THE FAULTY TIPM. I CAN'T BELIEVE THIS HAS NOT BEEN RECALLED. THE ISSUE IT CAUSES IS UNBELIEVABLE. THE STRESS AND INCONVENIENCE THIS HAS CAUSED ME AND MY FAMILY IS MORE THAN I COULD EVER IMAGINE. I'M OUT THOUSANDS OF DOLLARS ON REPAIR BILLS AND NOW I FIND OUT THAT IT WILL BE ANOTHER $1,300 TO FIX THIS. I HAVE BEEN HAVING ISSUES FOR YEARS!!! WHEN I WOULD TAKE IT IN THEY WOULD TREAT THE SYMPTOMS NOT THE PROBLEM WHICH I'M JUST FINDING OUT IS THE TIPM. IF THIS WOULD HAVE BEEN PROPERLY DIAGNOSED WHILE UNDER WARRANTY THAN NO BIG DEAL, BUT OF COURSE IT WAS NOT. I HAVE BEEN DRIVING AND ALL OF A SUDDEN BY BRAKES DON'T WORK, I TURN ON THE VAN START TO DRIVE AND IT WON'T SHIFT I HAVE TO PULL OVER AND TURN OFF THE VAN THEN RESTART IT. SOMETIMES IT WONT START JUST SITS THERE LIKE IT WANTS TO START. THE FUEL PUMP IS NOW CONSTANTLY RUNNING. I'M SURE THAT'S NOT SAFE AT ALL. THE ENGINE HOURS ARE TWICE WHAT THE MILEAGE SAYS IT SHOULD BE. HUM GUESS THAT'S CAUSE MY ENGINE IS RUNNING ALL THE TIME. THAT WOULD BE BECAUSE THE TIPM IS FLAWED.

02/05/2018
Components: ELECTRICAL SYSTEM
Incident Date: 04/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND RESUMED DRIVING. IN ADDITION, ALL THE DOOR LOCKS UNLOCKED INDEPENDENTLY, THE RADIO FUNCTIONED INDEPENDENTLY, AND THE TIRE, TRACTION CONTROL, AND ABS WARNING INDICATORS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY NEVER HEARD ABOUT THE VEHICLE HAVING THAT TYPE OF FAILURE. NO ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.

02/01/2018
Components: ELECTRICAL SYSTEM
Incident Date: 10/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO RAIRDON'S CHRYSLER DODGE JEEP RAM OF MARYSVILLE (16610 SMOKEY POINT BLVD, ARLINGTON, WA 98223, (360) 653-5664) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

01/29/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG4BR******
Summary

THE FUEL PUMP REGULATOR GOES OUT AND THE WHOLE COMPUTER SYSTEM HAS TO BE REPLACED FOR 1100 PLUS DOLLARS.

01/26/2018
Components: ELECTRICAL SYSTEM
Incident Date: 01/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 10 MPH, THE ALTERNATOR FAILED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR FAILED AND PRODUCED A REVERSE VOLTAGE, WHICH CAUSED THE ECU TO BE DESTROYED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

01/20/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 01/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

BLIND SPOT MONITORING SYSTEM FAILED BECAUSE SENSOR MODULE GOT WET ON THE INSIDE. SENSOR MODULE NOT SEALED ON CORRECTLY. CONNECTOR ALSO CORRODED BECAUSE OF SALT BEING USED ON STREETS HERE IN OHIO DURING WINTER MONTHS. THIS IS THE SECOND TIME THIS SYSTEM HAS FAILED FOR THE SAME PROBLEM. TALKED TO SERVICE MANAGERS AT 2 DIFFERENT CHRYSLER DEALERSHIPS AND WERE TOLD BY BOTH THAT THIS IS A COMMON PROBLEM WITH THIS PART AND THEIR OPINION IT IS A DESIGN FLAW WITH THIS PART DUE TO ITS EXPOSURE TO THE ELEMENTS.

01/11/2018
Components: ELECTRICAL SYSTEM
Incident Date: 02/03/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY WAS UNABLE TO TURN OVER IN THE IGNITION AND THE VEHICLE FAILED TO START. IN ADDITION, THE AUTOMATIC START FOB FAILED TO FUNCTION FOR MORE THAN TWO YEARS. THE DEALER (STEW HANSEN DODGE RAM CHRYSLER JEEP, 12103 HICKMAN RD, URBANDALE, IA 50323, (515) 331-2900) STATED THAT THE VEHICLE WAS EXCLUDED FROM A MANUFACTURER RECALL AND THAT THE TIPM NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS EXCLUDED FROM A RECALL, BUT PROVIDED NO SOLUTION. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

12/29/2017
Components: SERVICE BRAKES
Incident Date: 12/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG7BR******
Summary

I SMELLED SOMETHING BURNING ON THE DRIVER'S SIDE OF THE VEHICLE. AFTER DRIVING A SHORT DISTANCE (15 MINUTES) I FOUND THE TIRE WAS VERY HOT. THE CAR HAD PREVIOUSLY BEEN INSPECTED 3 WEEKS PRIOR, HAD BRAKE PADS REPLACED, AND INSPECTION DETECTED NO ISSUES. HAD CAR TAKEN TO MECHANIC AND FOUND A BRAKE HOSE FAILED RESULTING IN CALIPER NOT RELEASING. BRAKE HOSE AND BRAKE PAD NEEDED REPLACED. THIS IS UNUSUAL FOR A CAR WITH ONLY 67000 MILES.

12/29/2017
Components: ELECTRICAL SYSTEM
Incident Date: 12/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG3BR******
Summary

WHILE DRIVING, MY VAN HAD AN ELECTRICAL MELTDOWN STARTING WITH MY SEAT WARMERS NOT STAYING ON. IT CONTINUED WITH GAUGES MALFUNCTIONING, HEADLIGHTS AND STEREO SHUT DOWN. FOLLOWED BY A COMPLETE SHUTDOWN OF THE VEHICLE. IT WAS DETERMINED THAT THE ALTERNATOR WENT OUT BUT ALSO FRIED THE ELECTRICAL SYSTEM RESULTING IN NEEDING THE TIPM AND ECM REPLACED. I SUSPECTED THE TIPM AS A PROBLEM SEVERAL MONTHS EARLIER WHEN THE VAN WOULD NOT START REGULARLY BUT IF YOU CONTINUED TO PUSH THE START BUTTON IT WOULD EVENTUALLY START. IT ALSO COMPLETELY SHUT DOWN ONCE WHILE DRIVING BUT THEN CAME BACK UP AFTER A COUPLE SECONDS. MY MECHANIC THOUGHT IT WAS THE STARTER. CHRYSLER HAS RECALLED THE TIPM FOR MY MAKE, MODEL, AND YEAR BUT SOMEHOW HAS SKIPPED MY VIN. A LAWSUIT WAS ALSO SETTLED IN 2015 WITH REGARDS TO THE TIPM AND THE VEHICLES NOT STARTING. I BELIEVE CHRYSLER SHOULD EXPAND THEIR VIN NUMBERS TO INCLUDE ALL VEHICLES LISTED IN THE YEARS INCLUDED IN THE LAWSUIT. IN ADDITION, CHRYSLER SHOULD BE FINANCIALLY LIABLE FOR ALL REPAIRS NECESSITATED BY THE MANUFACTURING/DESIGN DEFECT THAT CAUSES THE ELECTRICAL FAILURES.

12/25/2017
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

VAN WOULD NOT START, ONLY CRANK AND CRANK. TOWED TO REPAIR SHOP AND FUEL PUMP WAS REPLACED. NEXT DAY VAN HAD STARTING PROBLEMS AGAIN. VAN WAS TAKEN BACK TO REPAIR SHOP. MECHANIC WAS UNABLE TO SOLVE PROBLEM SO VAN WAS TOWED TO A CHRYSLER DEALERSHIP. THE CHRYSLER DEALERSHIP WAS ALSO UNABLE TO SOLVE PROBLEM AND VAN WAS RETURNED BACK TO ME. AGAIN THE VAN WOULD NOT START, I TRIED THE TIPM BYPASS IDEA FOUND ONLINE. THE VAN HAS RAN OK SINCE, ONLY HAVING TROUBLES WHEN VERY COLD. THE VAN ONLY HAS 87000 MILES AND A VERY WELL MAINTAINED HISTORY. I AM SCARED THIS VAN WILL FAIL AND SERIOUSLY HURT SOMEONE. THE COST FOR A NEW TIPM IS VERY EXPENSIVE AND I DON'T KNOW IF THIS WILL EVEN FIX THE PROBLEM. I HAVE ALREADY SPENT $900 ON A NEW FUEL PUMP AND HAVE THE SAME PROBLEMS. PLEASE HELP

12/17/2017
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 12/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

THE FUEL PUMP RELAY INSIDE THE TIPM (FUSE BOX CIRCUIT BOARD FUEL PUMP RELAY) THE VEHICLE WOULD NOT START SOMETIMES AND DIED A FEW TIMES OUT DRIVING IT OUT ON THE HIGHWAY. I BOUGHT A NEW RELAY AND HAD IT SOLDER IN TO MY TIPM AND IT WORKS GREAT NOW THEN A ENGINE LIGHT CAME ON AND IT SAY'S IT'S NOT COMMUNICATION WITH MY PCM THEN IT'S WORKING AGAIN. VEHICLE RUNS GREAT NOW AND STARTING. I HEAR CHRYSLER 2011 TOWN AND COUNTRY VANS ARE HAVING A LOT OF PROBLEMS WITH THE SAME ISSUES BUT NO RECALLS ON THE TIPM BOX MODULES.

12/07/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

TRANSMISSION SLIPPING, OCCASIONALLY DOES NOT SHIFT OUT OF 1ST GEAR WHEN EXCELLERATING FROM STOP LIGHT OR SIGN. BACK DRIVER SIDE DOOR SOUNDS LIKE ELECTRIC SNAPPING LOUDLY FROM IT WHEN IN GEAR AND EXCELLERATING. THIS HAS HAPPENED MANY TIMES.

12/06/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG5BR******
Summary

THE CAR IS HAVING MAJOR ISSUES WITH THE FUEL PUMP CONTINUING TO RUN. IN THE LAST 30 DAYS IT IS NOT WANTING TO START IN THE MORNING. I HAVE READ ON THIS ISSUE AND CHRYSLER HAS HAD SEVERAL HUNDRED COMPLAINTS ABOUT THE TIPM BEING BAD CAUSING THE FUEL PUMP TO CONTINUE TO RUN OR THE VAN NOT TO START ON COLD MORNINGS. THIS HAS ALSO CAUSE THE VAN TO STOP RUNNING WHILE YOU ARE DRIVING THE VEHICLE DOWN THE ROAD.

12/06/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE IGNITION FAILED TO START THE VEHICLE. AFTER SEVERAL ATTEMPTS, THE VEHICLE FINALLY STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HENDRICKS HOVER AUTOMALL, 1626 MONTGOMERY HWY, HOOVER AL 35216) WHERE IT WAS DIAGNOSED THAT THE KEYS NEEDED TO BE REPLACED. THE KEYS WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

12/05/2017
Components: AIR BAGS
Incident Date: 06/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE HORN INADVERTENTLY FAILED TO SOUND. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF TRI-CITIES AT (509) 591-0629 (7171 W CANAL DR, KENNEWICK, WA 99336) WHERE IT WAS DIAGNOSED THAT THE AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE. *TT CONSUMER STATED HORN IS BROKEN. UPDATED 8/9/18*JB

12/04/2017
Components: STEERING,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 11/06/2016
Crash: No
Fire: No
Summary

WHEN BRAKING THE STEERING WHEEL AND CAR SHAKE.... HAVE HAD BRAKES CHECKED REPLACED POWER STEERING FLUID AND IT'S STILL HAPPENING ALSO HAS THE SAME PROBLEM IN REVERSE

12/04/2017
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/20/2017
Crash: No
Fire: No
Vehicle Identification Number: VIN2A4RR8DG******
Summary

THE FUEL PUMP RELAY FAILED. THE FUEL PUMP RELAY IS MUCH SMALLER THAN THE INDUSTRY AVERAGE, AND THE CONTACTS OVERHEATED. THE RELAY RANDOMLY FAILED MULTIPLE TIMES WHILE DRIVING. THE PROBLEM WAS INTERMITTENT, AND THE VEHICLE WAS FUNCTIONING NORMALLY BY THE TIME IT MADE IT TO A SERVICE FACILITY FOR TESTING/REPAIR. THE RELAY ON THIS PARTICULAR DESIGN IS INTEGRATED INTO THE FUSE BOX, WHICH CHRYSLER CALLS A TOTALLY INTEGRATED POWER MODULE, OR TIPM. THE DESIGN MAKES IT PRONE TO FAILURE BECAUSE OF THE SIZE OF THE RELAY (TOO SMALL FOR THIS APPLICATION) AS EVIDENCED BY THE RECALL FOR JEEPS THAT USE THE SAME WIRING.

12/04/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

SUMMARY: I BELIEVE THAT THE TIPM FUEL PUMP RELAY IS CAUSING THE ISSUES. IT HAS LEFT THE FUEL PUMP ON WHEN THE ENGINE AND POWER WAS OFF WITH THE KEY OUT OF THE VEHICLE. IT HAS MANY TIME CRANKED WITHOUT STARTING, WHILE STATIONARY WITH THE ENGINE COLD AND ALSO WHILE HOT. THIS MORNING IT SHUT OFF WHILE DRIVING MY KIDS TO SCHOOL IT SHUTOFF THE ENGINE WHILE DRIVING DOWN THE HIGHWAY FOLLOWED BY CRANKING IT WAS RESTARTED. IT FAILED TO START AFTER COMING OUT OF THE SCHOOL. I HAVE SEEN THAT CRYSLER RECALLED THIS PART ON DURANGOS WITH THE SAME ENGINE AND MODEL YEAR.

11/28/2017
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 11/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT ANY SPEED, THE VEHICLE SLOWED DOWN AND GRADUALLY ACCELERATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER (CORNERSTONE CHRYSLER JEEP DODGE, ELK RIVER, MN, 763-441-2300) FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP RELAY WAS FAULTY AND WAS NOT UNDER RECALL. THE FAILURE RECURRED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.

11/26/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

I BELIEVE THAT THE TIPM FUEL PUMP RELAY IS CAUSING THE ISSUES. IT HAS LEFT THE FUEL PUMP ON WHEN THE ENGINE AND POWER WAS OFF WITH THE KEY OUT OF THE VEHICLE. IT HAS MANY TIME CRANKED WITHOUT STARTING, WHILE STATIONARY WITH THE ENGINE COLD AND ALSO WHILE HOT. LAST NIGHT IT SHUTOFF THE ENGINE WHILE DRIVING DOWN THE HIGHWAY FOLLOWED BY CRANKING WITHOUT STARTING.

11/26/2017
Components: ELECTRICAL SYSTEM
Incident Date: 11/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

VEHICLE STALLS OUT COMING TO A STOP. IT IS GETTING WORSE BY THE DAY. I HAVE TO PUT IT IN PARK TO START IT BACK UP. I AM CONCERNED THAT I WILL BE REAR ENDED. I UNDERSTAND THE DURANGO HAS BEEN RECALLED FOR THE SAME ISSUE. SPECIFICALLY THE TIPM IS FAULTY. WHY HAVE THEY NOT RECALLED ALL MODELS?

11/08/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 08/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO OPERATE. THE VEHICLE WAS TOWED TO AUTONATION JEEP (16300 W COLFAX AVE, GOLDEN, CO 80401) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED TWICE, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE FAILED TO OPERATE WITH THE KEY, BUT NOT WITH THE REMOTE. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER PANEL AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT, WHEN THE TECHNICIAN TESTED THE VEHICLE, IT MISFIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

11/05/2017
Components: ELECTRICAL SYSTEM
Incident Date: 11/02/2017
Crash: No
Fire: No
Summary

CAR WILL NOT START FROM "PARK" OCCASIONALLY. LIGHTS WILL WORK, GAUGES WILL WORK, STARTER WILL NOT CRANK TO TURN THE ENGINE OVER. THIS USUALLY OCCURS WHEN VEHICLE IS AT NORMAL OPERATING TEMPERATURES, AFTER DRIVING TO THE STORE AND TURNING IT OFF. THEN TRYING TO START CAR WHEN LEAVING STORE. AFTER TWO TO SEVEN TRIES, STARTER WILL WORK AND ENGINE STARTS.

11/03/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 11/03/2017
Crash: No
Fire: No
Summary

THIS CAR HAS DIFFICULTY STARTING. THE BATTERY WAS CHECKED, REPLACED AND IT STILL HAPPENS. ALSO, THE CAR WILL STALL WHEN GOING BETWEEN 20-30 MILES PER HOUR. IT IS A VERY SCARY SITUATION.

11/01/2017
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 12/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG6BR******
Summary

I HAVE A 2011 CHRYSLER TOWN AND COUNTRY. AS OF TODAY I HAVE HAD THE VEHICLE UNDER 3 YEARS AND HAVE HAD TO REPLACE THE ALTERNATOR 3 TIMES, 3 NEW BATTERIES, THE MASTER CYLINDER AND BREAK BOOSTER WAS REPLACED, MULTIPLE SENSORS, MY ABS AND TRACTION CONTROL NEVER FUNCTIONS CORRECTLY. THIS IS ALL BECAUSE OF THE TIPM THAT IS MALFUNCTIONING AND YOU CANT GET ONE OF THESE BECAUSE THEY ARE BACK ORDERED. AND WHEN YOU CALL THE DEALER SHIP OR CHRYSLER THEY TELL YOU THERE IS NOTHING THEY CAN DO.

11/01/2017
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 07/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

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

10/24/2017
Components: ELECTRICAL SYSTEM
Incident Date: 09/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG0BR******
Summary

WITH NO WARNING, CAR STOPS IN TRAFFIC. NO WARNING LIGHTS. WON'T START, WON'T RECOGNIZE KEY. WINDOWS WON'T GO DOWN OR UP. ALARM GOES OFF FOR NO REASON. BELIEVE IT TO BE THE TIPM. DEALER REFUSES TO REPAIR. DOES NOT HAPPEN EVERY TIME, BUT NEARLY 75% OF TIME. HAS STRANDED ME IN PARKING LOTS, AT SCHOOL , ON FREEWAY RAMPS AND AT INTERSECTIONS. I CONSIDER THIS VERY UNSAFE. IT BEGAN ON FRIDAY SEPT. 8, 2017 AND CONTINUES TO THIS DAY.

10/12/2017
Components: ELECTRICAL SYSTEM
Incident Date: 10/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 3 2A4RR5DG1******
Summary

THE VEHICLE WILL CRANK BUT NOT START. SEEMS LIKE IT'S OUT OF GAS, BUT IT'S NOT. BAD FUEL PUMP RELAY IS WHAT IT TESTS OUT TO BE, BUT CHRYSLER WANT TO REPLACE A $1000.00 FUSE BOX. COMMOM PROBLEM FOR THIS. SHOULD BE A COMPLETE RECALL FOR THIS PART. MY HAS NOT STOPPED ON THE HIGHWAY -- YET...

10/07/2017
Components: ELECTRICAL SYSTEM
Incident Date: 09/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG9BR******
Summary

CAR WILL NOT START INTERMITTENTLY LEAVING ME STRANDED MULTIPLE TIMES HAVING TO TOW. BAD TIPM IS WHAT I AM TOLD BY OTHERS WITH SIMILAR STORIES; DEALER SAYS THEY CANNOT FIND ANYTHING DEFINITE PROBLEM STARTED AT APPROXIMATELY 70,000 MILES BUT WOULD START AFTER 2-3RD TRY; OCCURRING MUCH MORE FREQUENTLY TAKING 8 HOURS TO START AGAIN. LAST TIME THEY SAID MY BRAND NEW BATTERY WAS "FAULTY". REPLACED AND NOW OCCURING AGAIN.

10/04/2017
Components: UNKNOWN OR OTHER
Incident Date: 08/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG6BR******
Summary

WHEN I GO TO START ENGINE AS SOON AS I PUT KEY IN IT STARTS TRYING TO START THE I TURN IT OFF AND TRY AGAIN AND DOES THE SAME THING. EVENTUALLY IT STARTS.IT S IN MY DRIVEWAY OR AT A PARKING LOT.I M AFRAID IF IT S KEEP DOING THIS , IT WILL DAMAGE SOMETHING ELSE.

09/25/2017
Components: UNKNOWN OR OTHER
Incident Date: 09/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG6BR******
Summary

MY WIFE, 4 CHILDREN AND I WERE DRIVING HOME FROM CHURCH WEDNESDAY NIGHT AT APPX. 9:45 P.M WHEN THIS VEHICLE SHUT COMPLETELY DOWN. THE ENGINE QUITS, THE STEERING WAS NEARLY IMPOSSIBLE, THE BREAKS WERE BARELY WORKING AT ALL, AND EVERY SINGLE LIGHT WENT DARK FROM THE DASH TO THE EXTERIOR LIGHTS ON A ROAD THAT WAS WINDING AND PITCH BLACK. WE WERE DRIVING AS USUAL AROUND 55-60 MPH GOING DOWN THIS ROAD. CHRYSLER TREATS IT AS THOUGH IT IS MY RESPONSIBILITY AND NO MORE THAN A FAULTY "AIRE" CONTROL. WHEN IT THREATENS THE LIVES OF MY WIFE AND CHILDREN, THIS IS FAR MORE THAN A TECHNICAL ISSUE OR A WORN OUT PART. WE COULD HAVE ALL BEEN KILLED OR SERIOUSLY INJURED. LOOKING ONLINE THERE ARE SEVERAL TOWN & COUNTRY MINIVANS OF DIFFERENT YEARS HAVING THE EXACT SAME ISSUE.

09/22/2017
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

WHEN THE VEHICLE IS TURNED OFF, THE FUEL PUMP CONTINUES TO RUN AND WILL NOT SHUT OFF. THE PROBLEM IS A FAULTY TIPM - TOTALLY INTEGRATED POWER MODULE.

09/14/2017
Components: ENGINE
Incident Date: 09/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

COMPLETELY SHUTS OFF WHILE DRIVING AT VARIOUS SPEEDS

09/07/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/25/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A SUDDEN LOSS OF POWER AND THE VEHICLE STALLED. THE VEHICLE WAS INSPECTED BY A MECHANIC WHO INDICATED THAT THIS WAS A KNOWN ISSUE BY THE MANUFACTURER. THE DEALER (KRUSE CHRYSLER IN GIRARD, IL) STATED THAT THE TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: DP14004 (ELECTRICAL SYSTEM). THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION TO THE CONTACT OTHER THAN REPLACING THE PART. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

08/28/2017
Components: UNKNOWN OR OTHER
Incident Date: 02/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG6BR******
Summary

IN MOTION ON A CITY FREEWAY AROUND 7:00 PM -- THE VEHICLE WITHOUT WARNING COMPLETELY "SHUT DOWN" WHILE DRIVING IT ON A LOCAL FREEWAY. THE VEHICLE HAD NO POWER, LIGHTS, ETC. I HAD TO IMMEDIATELY STEER IT TO THE SIDE OF THE ROAD. THERE WAS NO ROAD SHOULDER TO PULL OUT OF ONCOMING TRAFFIC. IT WAS NOT POSSIBLE TO USE THE HAZARD FLASHER TO WARN ONCOMING DRIVERS. THE VEHICLE HAD NO LIGHTS. THE BACK HATCH/TAIL GATE WOULD NOT OPEN TO USE AS A VISUAL SIGNAL TO OTHER DRIVERS. IT WAS A POTENTIALLY VERY DANGEROUS SITUATION. THANKFULLY A LARGE WRECKER PULLED UP BEHIND THE VEHICLE TO PREVENT US FROM BEING HIT AS WE COULD NOT BE READILY SEEN. I USED MY CELL PHONE FLASHLIGHT TO SIGNAL ONCOMING TRAFFIC OF OUR LOCATION.

08/25/2017
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 08/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DGXBR******
Summary

TIPM (TOTALLY INTEGRATED POWER MODULE) FAILURE. SYMPTOMS INCLUDE FUEL PUMP NOT RUNNING, OR RUNNING IRREGULARLY. VEHICLE WILL NOT START, VEHICLE STALLS SOON AFTER STARTING. THIS PART IS COMMON TO SEVERAL MODELS AND CAUSES PROBLEMS ACROSS MODEL LINES. IT HAS SINCE BEEN REDESIGNED, AND THE DEALERSHIP IS INSTALLING THE "NEW" MODULE IN OUR VEHICLE AT MY EXPENSE.

08/09/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DGXBR******
Summary

CAR WON'T START. WHEN TURNING THE KEY THE RADIO COMES ON AND THE CAR SOUNDS LIKE IT WANTS TO START BUT DOESN'T. THE KEY 'STICKS' AND CONTINUES TRYING TO TURN OVER EVEN IF I DO NOT HAVE MY HAND ON THE KEY. ALREADY REPLACED THE FUEL PUMP, BUT PROBLEM IS STILL THERE. AFTER RESEARCH MECHANIC TELLS ME IT IS THE TIPM AND THAT IT IS FAULTY. I HAVE NO VEHICLE NOW AND CANNOT AFFORD A RENTAL. MY HUSBAND ALSO TOLD ME IT STALLED ON HIM WHILE DRIVING OVER A BRIDGE THE DAY BEFORE THE VAN WOULDN'T START UP.

08/06/2017
Components: UNKNOWN OR OTHER
Incident Date: 07/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

IGNITION SWITCH IS DEFECTIVE AND WILL NOT HOLD THE KEY. SEEMS TO HAVE BEEN RECALLED ON OTHER YEARS.

08/02/2017
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DGXBR******
Summary

VAN HAS TO BE PUT OUT OF GEAR TO START, WALKED OUTSIDE A FEW TIMES AND AUTO DOORS OPEN RANDOM LIGHTS ARE POPPING UP ON THE CONSOLE FOR NO REASON THEN GOING AWAY. STARTED ROUGHLY 2.5 MONTHS AGO.

07/27/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG3BR******
Summary

INTERMITTENT ISUES WITH NOT STARTING WHEN THE KEY IS TURNED OR THE REMOTE START IS PRESSED ON THE KEY FOB. THERE IS A CLICK THAT CAM BE HERD BUT ENGINE DOES NOT TURN OVER,AFTER SEVERAL ATTEMPTS IT WILL EVENTUALLY START. NOT SURE IT IS A SAFETY ISSUE BUT MORE OF AN INNOCENCE AND INCONVENIENCE. WITH ALL I HAVE READ ABOUT THIS ISSUE IT WOULD SEEM THAT CHRYSLER CORP. WOULD HAVE A FIX FOR IT BY NOW. THE VAN WAS USUALLY PARKED IN MY DRIVEWAY, SOMETIMES OVER NIGHT OTHER TIMES AFTER DRIVING IT TO THE STORE AND BACK, THEN TRYING TO GO SOMEPLACE ELSE LIKE A DR.APT. SOMETIMES IT SAT ONLY A FEW MINUETS OTHER TIMES AFTER AN HOUR OR SO. IT HAS A NEW BATTERY AND IS IN GOOD CONDITION WITH NO CORROSION ON EITHER POST.

07/27/2017
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

FROM WHAT I'VE RESEARCHED MY PROBLEM IS WITH THE TIPM. SEVERAL MONTHS AGO I STARTED HAVING PROBLEMS WITH STARTING THE VEHICLE. PUSH TO START NOR KEY WOULD START THE VEHICLE AFTER SEVERAL ATTEMPTS. THEN ALL OF A SUDDEN IT WOULD START. DEALER FOUND NO CODES TO DIAGNOSE AND CLAIMED THEY COULD NOT REPRODUCE IT. DEALER FLASHED SOMETHING BUT DID NOT MAKE A DIFFERENCE. A MONTH AGO, THE CAR STOPPED ON A MAJOR HIGHWAY, I WAS FORTUNATE TO BE ABLE TO MAKE IT TO THE SHOULDER. HAD IT TOWED. DIAGNOSED AS FUEL PUMP GETTING NO POWER. THEY REPLACED THE FUEL PUMP. STILL HAVING INTERMITTENT ISSUES WITH STARTING. NOW, WITH NO WARNING THE VEHICLE JUSTS SHUTS DOWN COMPLETELY AS IF NO POWER. RADIO, EVERYTHING GOES DEAD FOR A FEWS SECONDS. THEN RADIO, LIGHTS COME ON WITH NO INTERVENTION. CAR CRANKED UP BOTH TIMES. HAS DONE THIS TWICE IN THE LAST TWO WEEKS. SOMEONE WILL GET HURT OR GOD FORBID, KILLED IF CHRYSLER DOES NOT STOP LYING AND TAKE CARE OF THIS DEFECT. CONSUMER'S SHOULD NOT BE FORCED TO PAY TO REPLACE THIS PART.

07/25/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

THE CAR FAILS. THE ENGINE CUTS OFF. DEALER SAID IT WAS A FAULTY COMPUTER. THE SAME AS THE JEEP THAT WAS RECALLED ALREADY. THIS FAILURE CREATES A MAJOR SAFETY ISSUE

06/24/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

I WAS DRIVING AND THE ENGINE SHUTS OFF THEN I STOPPED AND TTY TO RESTARTED AND FAIL. IT HAS THE FUEL TANK ALMOST FULL, THE STARTER WAS CLINKING BUT IT WAS NOT RUNNING.

05/05/2017
Components: STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 11/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG3BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL PULSATION IN THE STEERING. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL NOISE EMITTING FROM THE FRONT AND REAR BRAKING SYSTEM. THE CONTACT STATED THAT THE FRONT AND REAR BRAKES WERE SERVICED FIVE TO SIX TIMES; HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED FROM A TRAFFIC LIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

04/28/2017
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 04/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

THIS VEHICLE IS A DANGER TO FAMILIES DRIVING. THE VAN JUST LOOSES POWER WHILE ON FREEWAY DUE TO ITS ELECTRICAL MALFUNCTIONS. TOTALLY INTEGRATED POWER MODULE FAILURE IS SO DANGEROUS AND SHOULD BE TAKEN CARE. MY VAN DIED WHILE I WAS DRIVING ON THE HIGHWAY AND IF MY CHILDREN WERE IN THE VAN AT THE TIME I WOULD HAVE BEEN EVEN MORE PANICKED! I WAS DRIVING HOME AFTER HAVING MY BATTERY CHECK PER LIGHT HAD CAME ON, BATTERY TESTED GOOD, AND LIGHT WENT BACK OFF. WHILE I WAS ON MY WAY BACK HOME THE BATTERY LIGHT CAME ON AGAIN AND THEN OTHER LIGHTS STARTED FLASHING ON AND THE VEH BECAME VERY UNSTABLE. I TOOK THE FIRST EXIT AND THE VEH DIED. I HAD IT TOWED TO A SHOP THAT TESTED THE ALTERNATOR THEN PCM AND SAID IT IS STILL NOT HOLDING A CHARGE. THE VAN IS ON IT'S WAY TO THE DEALER. THIS IS NOT ACCEPTABLE QUALITY OR SAFETY FOR ANY MINIVAN INTENDED TO CARRY CHILDREN. PARENTS PURCHASE THESE VEHICLES FOR SIZE AND SAFETY!

04/23/2017
Components: SUSPENSION
Incident Date: 04/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG4BR******
Summary

TRAILING ARM ON RIGHT REAR PASSENGER SIDE OF THE VAN SNAPPED, WHIE 'I WAS DRIVING ON A CITY STREET CLOSE TO MY HOME. THE REAR OF THE VAN STARTED TO SHAKE VIOLENTLY I WAS ABLE TO BRING THE VEHICLE UNDER CONTROL AND STOP. I THEN PROCEEDED CAUTIOUSLY TO RETURN TO MY HOME. MY HUSBAND REMOVED THE RIGHT REAR TIRE WHERE WE SAW THE TRAILING ARM SNAPPED IN HALF.

04/21/2017
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG3BR******
Summary

VAN WOULD NOT START FROM IT'S PARKING PLACE AT A CAR WASH. MESSAGE CAME UP "ACCESSORY OR IGNITION ON". I HAD IT TOWED TO AN AUTO REPAIR SHOP. DIAGNOSED AS FAILURE OF THE TIPM (TOTAL INTEGRATED POWER MODULE). THIS SHUT DOWN ALL POWER TO THE VEHICLE INCLUDING FUEL PUMP, COMPUTER, STEERING, ENGINE, AND WHATEVER ELSE. GOOD THING IT WAS PARKED WHEN IT FAILED, FOR HAD I BEEN DRIVING I WOULD NOT HAVE HAD ANY CONTROL OF THE VEHICLE, ACCORDING TO THE MECHANIC.

03/23/2017
Components: STRUCTURE
Incident Date: 03/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN ATTEMPTING TO OPEN THE REAR DRIVER SIDE SLIDING DOOR WITH THE FOB, IT FAILED TO FUNCTION. THE CONTACT ATTEMPTED MANUALLY BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

03/08/2017
Components: POWER TRAIN
Incident Date: 03/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

CAR POWERED OFF WHILE DRIVING 3 DIFFRENT TIMES TODAY. VAN LOST ALL POWER. STARTED RIGHT UP AFTER.

02/23/2017
Components: ELECTRICAL SYSTEM
Incident Date: 02/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

MY VEHICLE KEEPS TURNING OVER WHEN I GO TO TURN IT ON. IT'S GETTING TO THE POINT THAT I'M GETTING STUCK AT WORK AND OTHER PEOPLE'S HOUSES BECAUSE I CAN'T START MY VEHICLE. THIS IS TAKING PLACE 9 OUT OF 10 TIMES I'M TRYING TO GET START MY CAR. IT'S BEEN GETTING WORSE OVER THE COURSE OF THE LAST TWO WEEKS.

02/13/2017
Components: UNKNOWN OR OTHER
Incident Date: 02/12/2017
Crash: No
Fire: No
Vehicle Identification Number: N/A******
Summary

I USED THE BUTTON ON MY KEY FOB TO OPEN THE POWER LIFT GATE. ONCE THE DOOR WAS OPEN ENOUGH I STARTED TO PLACE TWO ITEMS N THE REAR OF THE MINIVAN. RATHER THAN STOPPING AT THE TOP WHEN OPEN, THE DOOR STUTTERED A MOMENT AT THE FULLY OPEN POSITION AND THEN SLAMMED FORCIBLY SHUT ON MY HEAD. THE BLOW NEARLY KNOCKED ME OUT. I WAS NOT ABLE TO MANUALLY OPEN THE DOOR. EACH ATTEMPT TO OPEN THE DOOR WITH THE KEY FOB HAD THE SAME TYPE OF RESULT. THE DOOR WOULD REACH THE TOP, STUTTER AND THEN FORCIBLY SLAM SHUT. I AM GLAD IT WAS ME AND NOT MY WIFE OR DAUGHTER. I DID NOT SEEK MEDICAL ATTENTION, BUT DID EXPERIENCE DIZZINESS FOR SEVERAL HOURS AFTERWARDS.

02/11/2017
Components: ELECTRICAL SYSTEM
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DGXBR******
Summary

OUR TOWN AND COUNTRYS BLIND SPOT DETECTION SYSTEM HAS STOPPED WORKING AND HAS TAKEN THE BACK UP CAMERA SYSTEM DOWN WITH IT. AT ABOUT 36120 MILES THE SIDE MIRROR INDICATORS CAME ON AND STAYED ON. A FEW MILES AFTER THAT THE BSD SYSTEM STOPPED WORKING ENTIRELY. IT HAS ALSO BLOWN THE FUSE ON THE REAR CAMERA. AFTER RESEARCHING THIS IT APPEARS TO BE A LARGE PROBLEM WITH THIS VEHICLE AND THE DEALERSHIP WANTS OVER $2000 TO FIX A SAFETY SYSTEM THAT IS POORLY DESIGNED AND CORRODES.

02/09/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR AUTOMATICALLY OPENED WHILE DRIVING AT ANY SPEED AND WHEN THE VEHICLE WAS PARKED. THE CONTACT ALSO STATED THAT THE DEALER ADVISED THAT THE TIPM (TOTAL INTEGRATED POWER MODULE) NEEDED TO BE REPLACED TO RESTORE POWER TO THE WINDSHIELD WIPER AND PREVENT THE AIR BAG FROM MALFUNCTIONING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

02/06/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG2BR******
Summary

ENGINE CRANKS OVER BUT WILL NOT START. MORE THAN LIKELY THE FUEL PUMP RELAY INSIDE THE TIPM OR FUSE BOX

01/26/2017
Components: ELECTRICAL SYSTEM
Incident Date: 01/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

WELL JUST GOT TO THE POINT WHERE MY VAN TURNS OVER AND OVER BUT TAKES ABOUT 15MINS AND 20 TURNS TO GET IT TO START. HOW MUCH WORSE DOES IT NEED TO GET BEFORE CHRYSLER FIXES THEIR MISTAKE?!? THIS IS MY ONLY VEHICLE TO TRANSPORT MY KIDS AND MYSELF EVERYWHERE WE NEED TO BE.

01/21/2017
Components: UNKNOWN OR OTHER
Incident Date: 01/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

LANE CHANGE ASSIST WENT OUT WHEN VEHICLE WAS UNDER 40,000 MILES PARKING ASSIST WENT OUT WHEN VEHICLE WAS UNDER 50,000 MILES.

01/03/2017
Components: ELECTRICAL SYSTEM
Incident Date: 12/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

GIVES HARD START. DRAINS BATTERY. CAR SHUT OFF WHILE IN MOTION. SERVICE CENTER SAID IT IS THE TIPM MODULE LOSING THE GROUND.

12/30/2016
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
Incident Date: 11/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG3BR******
Summary

THERE IS A KNOWN ISSUE WITH THE TIPM/FUEL PUMP RELAY IN MANY CHRYSLER/DODGE/JEEPS. WHY THE TOWN AND COUNTRY'S WERE NOT INCLUDED IN THE RECALL, I DO NOT KNOW. OUR ISSUE WITH THE TIPM/FUEL PUMP RELAY CAUSED TOTAL POWER LOSS TWICE WHILE DRIVING IN A SCHOOL ZONE TO PICK UP OUR CHILDREN. THIS COULD HAVE ENDED VERY BADLY AND IS NOT SAFE! *TR

12/30/2016
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG7BR******
Summary

A FEW MONTHS BACK, MY BATTERY DIED (IT WAS FAIRLY NEW). AFTER REPLACING THE BATTERY WITH A NEW ONE, I NOTICED THERE WAS A CONSTANT SOUND COMING FROM THE BACK OF THE CAR EVEN WHEN THE CAR WAS TURNED OFF - TURNED OUT TO BE THE FUEL PUMP CONTINUALLY PUMPING. AFTER DISCONNECTING AND RECONNECTING THE BATTERY A FEW TIMES, THE CONSTANTLY RUNNING FUEL PUMP ISSUE WENT AWAY. FAST FORWARD A FEW MONTHS AND MY CAR STARTS HAVING TROUBLE STARTING. IT RANDOMLY WON'T TURN OVER - SOMETIMES TAKING 10-20 TRIES BEFORE IT STARTS. EVENTUALLY IT WON'T TURN OVER AT ALL. AFTER LOOKING ONLINE AND FINDING A [XXX] OF OTHER PEOPLE WITH THE SAME ISSUE, I DISCOVERED THE TIPM "FAULTY FUEL PUMP RELAY" ISSUE WITH THE CHRYSLER VEHICLES - INCLUDING MINE. I RIGGED A CABLE TO TEMPORARILY BYPASS THE FUEL PUMP RELAY, AND NOW IT STARTS EVERY TIME JUST FINE. FOR THE LONG TERM SOLUTION I WILL NOW NEED TO PAY TO HAVE THE TIPM MODULE REPLACED. THIS IS THE LAST CHRYSLER BRAND CAR I WILL BUY - IT'S ONE THING TO HAVE A PROBLEM WITH YOUR VEHICLE YOU BUILD (ALL CAR COMPANIES HAVE ISSUES), IT'S ANOTHER THING TO KNOW THAT THERE IS AN ISSUE AND GIVE A BIG [XXX] YOU TO YOUR CONSUMERS BY REFUSING TO ADDRESS THE KNOWN ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/21/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE ATTEMPTING TO START THE VEHICLE, IT CRANKED BUT IMMEDIATELY SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

12/17/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

THE FUEL PUMP WOULD KEEP ON RUNNING AFTER KEY WAS TAKEN OUT OF IGNITION AND EVENTUALLY CAR WOULD NOT START OR WOULD DIE OUT IN THE MIDDLE OF DRIVING.

12/14/2016
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 12/14/2016
Crash: No
Fire: No
Summary

BOUGHT 2011 TOWN AND COUNTRY NEW IN SEPT 2011. 3 MONTHS AFTER PURCHASE, CAR WAS SHUDDERING BADLY WHEN BRAKES WERE APPLIED. TOOK IT IN, WAS TOLD THEY COULD NOT DUPLICATE, AND WOULD NOT REPAIR. TRIED A SECOND TIME, SAME RESULT. TOOK TO A SMALL REPAIR SHOP WHO EASILY IDENTIFIED THE PROBLEM, PRODUCED A QUOTE FOR WORK AND TOLD ME TO TAKE IT BACK TO THE DEALER SO THEY WOULD REPAIR. TOOK IT AND DEALER FOUND THAT ALL FOUR ROTORS WERE WARPED AND NEEDED REPLACED. SAME PROBLEM 6 MONTHS AFTER THAT, SAME REPAIR. THE NEXT YEAR SAW THE BRAKES FAIL AFTER A LOUD SOUND FROM REAR OF CAR AND THE FLUID DUMPING FROM THE LINE. NO VISIBLE OBJECT WAS HIT. SAME THING HAPPENED LAST WEEK. CURRENTLY THE VAN IS IN THE SHOP FOR THE 7TH TIME IN THE LAST FOUR YEARS FOR BRAKES. ADDITIONALLY, HAD TO HAVE THE ALTERNATOR REPLACED IN THE LAST 6 MONTHS. THE AMOUNT OF REPAIRS REQUIRED FOR A VEHICLE THIS NEW AND EXPENSIVE IS INSANE. I HAVE PAID OUT OF POCKET FOR MOST OF THESE ISSUES AND EVEN HAD TO PAY FOR DIAGNOSITIC FEES WERE THE PROBLEM COULD NOT BE REPRODUCED, ONLY TO REQUIRE A REPAIR SHORTLY THEREAFTER I ALSO HAD TO PAY FOR. ASKED DEALER TODAY FOR A FULL DETAILED LOG OF ALL REPAIRS DONE, COULD NOT PRODUCE A FULL REPAIR REPORT, ONLY THE LAST 4 YEARS WORTH. WITH FIVE YEARS OF OWNERSHIP CAR HAS 60,000 MILES. WILL NEVER EVER BUY AGAIN.

12/13/2016
Components: ELECTRICAL SYSTEM
Incident Date: 11/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

TIPM FAIL I HAVE A 2011 TOWN AND COUNTRY. I JUST REPLACED THE TIPM MODULE IT HAD A HAD FUEL PUMP RELAY. I FIRST CAME TO NOTICE THAT THE VEHICLE FAILED TO START ONCE OR TWICE. I CHECKED THE BATTERY. CAR WAS FINE AT THAT POINT/ THOUGHT IT WAS BATTERY CABLE RELATED... LATER THAT MORNING THE POWER CUT OUT AS I WAS TRAVELING OVER 50 MPH ON BUSY STATE ROAD. ALMOST GOT HIT BY SURROUNDING TRAFFIC. ALSO SHORTLY BEFORE ANY OF THAT WE HAD LIGHTS THAT WOULD COME ON AND OFF, LOCKS BEHAVING STRANGELY...OFF AND ON AT 40 MPH. THAT IS SERIOUSLY MESSED UP TO HAVE A MODULE FAIL IN THIS FASHION. THANK JESUS I WAS USING IT AT THE TIME RATHER THAN MY WIFE AND FOUR KIDS. *TR

12/07/2016
Components: ELECTRICAL SYSTEM
Incident Date: 12/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG3BR******
Summary

CAR IS GETTING HARDER TO START HAVE TO KEEP TURNING THE KEY MULTIPLE TIMES TO START CAR,ONE DAY THE BATTERY NEEDED A JUMP TO START DON,T KNOW WHAT DRAINED NEW BATTERY,CAR WAS ALWAYS PARKED WHEN THE START PROBLEM OCCURRED MOSTLY OVER NIGHT THEN VERY HARD TO START IN THE MORNING.

12/03/2016
Components: ELECTRICAL SYSTEM
Incident Date: 11/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

OUR 2011 TOWN AND COUNTRY IS IN THE SHOP FOR WHAT WE THOUGHT WAS A FUEL PUMP ISSUE. AFTER SPENDING THE MONEY FOR A NEW FUEL PUMP THE VAN STOPPED WORKING BEFORE WE COULD EVEN PICK IT UP. COME TO FIND OUT THE PROBLEM IS ONE THAT CHRYSLER HAS KNOWN ABOUT FOR SOMETIME, TOTAL INTEGRATED POWER MODULE (TIPM FOR SHORT). THE REPAIR SHOP IS SAYING THAT THIS FIX WILL COST $1200. WE HAVE ALSO REPLACED THE BATTERY TWICE BECAUSE OF THIS ISSUE. THE VAN HAS BEEN HAVING ISSUE FOR 2 YEARS, WHEN IT ONLY HAS 40K MILES. AT FIRST IT WAS INTERMITTENT AND THE REPAIR SHOP COULDN'T FIGURE OUT WHAT THE ISSUE WAS. MOST OF THE TIME THE PROBLEM WAS THAT THE CAR WOULDN'T START. A COUPLE OF TIMES IT WOULD START TO START AND WE WOULD PUT IT INTO REVERSE AND IT WOULD STOP. I HAVE OPENED A CASE WITH THEIR CORPORATE OFFICE. WHEN TALKING TO THE LADY (MAN, I WISH I WOULD HAVE GOTTEN HER NAME) SHE TOLD ME THAT SHE HAS NEVER HEARD OF THIS PROBLEM BEFORE AND "YOU CAN'T BELIEVE EVERYTHING ON GOOGLE". REALLY!!! I'M NOT STUPID!! THEY HAVE BEEN SUED ABOUT THIS ISSUE AND SETTLED. ALL OF THE REPAIR PEOPLE I HAVE TALKED TOO WERE SURPRISED THAT THEY WOULD SAY THAT SINCE THEY ALL KNOW ABOUT IT.

12/01/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

THIS COMPLAINT IS TO ADDRESS A PROBLEM WITH THE FUEL PUMP RELAY LOCATED WITHIN THE TOTAL INTEGRATED POWER MODULE (TIPM). OUR 2011 TOWN AND COUNTRY HAS HAD NUMEROUS ISSUES WITH NOT STARTING BECAUSE THE FUEL PUMP ISN'T GETTING POWER. WE HAVE HAD ISSUES WITH THE VEHICLE SHUTTING OFF DURING OPERATION. NOW THE VEHICLE WILL NOT START AT ALL.

11/25/2016
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 11/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG9BR******
Summary

WHILE DRIVING DOWN THE ROAD 2 TIMES THIS WEEK - MY VANS ELECTRICAL SYSTEM COMPLETELY TURNED OFF FOR ABOUT 2-5 SECONDS AND TURNED BACK ON. THIS INCLUDES: TVS, DRIVER DASH, RADIO DASH ALL INTERIOR LIGHTENING -BOTH TIMES HAPPENED DURING THE DAY I AM NOT SURE ABOUT OUTSIDE LIGHTS (I ASSUME). THE FIRST TIME THE VAN STALLED COMPLETELY LOSING POWER STEERING AND HAD TO RESTART ENGINE. THE 2ND TIME I COULD STILL GAS THE VAN WITH POWER STEERING BEFORE ALL ELECTRICAL RESTARTED ITSELF. BOTH TIMES I WAS DRIVING ON A BUSY ROAD GOING STRAIGHT (MPH 30-45PMH).

11/21/2016
Components: UNKNOWN OR OTHER
Incident Date: 11/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

THIS CAR HAS HAD A NON-START PROBLEM FOR 6 MOS THAT HAS TODAY DEVELOPED INTO A COMPLETE POWER FAILURE WHILE DRIVING. I WAS PREVIOUSLY TOLD IT WAS A COMPUTER PROBLEM BUT THERE WERE NO ERROR CODES AND INTERMITTENT, SO TO WAIT UNTIL HERE WAS AN ERROR CODE AND BRING IT BACK. TODAY THEY SAY THAT IT IS A BAD ALTERNATOR, BUT THE ALTERNATOR TESTED FINE. THE LOW BATTERY ICON COMES ON, ENGINE SURGES ( LIKE THE CRUISE CONTROL IS ON - BUT IT ISN'T) THEN ERROR MESSAGES - SEAT BELT/ ABS/AIRBAG HAS DEPLOYED/BLIND SPOT DETECTION NOT WORKING, ETC - ALL ON AND THEN OFF AGAIN. TURN THE CAR OFF AND WAIT AND IT WILL EVENTUALLY RESORT - NO WARNING LIGHTS. THIS CAR IS POSSESSED. BUT TODAY I LOST ALL POWER WHILE DRIVING.

11/17/2016
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG4BR******
Summary

ON NOV 10, 2016 OUR 2011 TOWN & COUNTRY HAD A FUEL PUMP RELAY FAILURE (RELAY IS INTERNAL TO THE TOTAL INTEGRATED POWER MODULE (TIPM)). THE VEHICLE WAS STATIONARY, BUT IF THE VEHICLE HAD BEEN MOVING WHEN THE RELAY FAILED THE VEHICLE MOTOR WOULD HAVE STALLED CAUSING A LOSS OF POWER STEERING AND POWER BRAKES. THIS PROBLEM IS SIMILAR TO NHTSA RECALL NO. : 14V-530 AND NHTSA RECALL NO. : 15V-115. PLEASE RE-INVESTIGATE CHRYSLER TOWN & COUNTRY FUEL PUMP RELAY FAILURES.

11/16/2016
Components: ELECTRONIC STABILITY CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

MY COMPLAINT IS THE TIPM MODULE JUST LIKE MANY DODGE AND CHRYSLER. AND CHRYSLER THINKS THEY CAN PICK AND CHOOSE WHO THEY REWARD AN RECALL TOO. THIS IS A FAULTY PART ON ALL CHRYSLERS FOR SEVERAL YEARS AND THEY KNOW IT! BUT WHEN I GET DONE WITH THIS CLASS ACTION LAW SUIT I AM ABOUT TO START I HOPE ALL PAYING CHRYSLER AND DODGE CUSTOMER GET MONEY THEY DESERVE!

11/07/2016
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 20 MPH THE VEHICLE SEIZED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE AND THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,050. UPDATED 02/03/17*LJ UPDATED 7/3/18*JB *TR

11/04/2016
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG5BR******
Summary

WE BOUGHT OUR CERTIFIED USED VAN IN MAY OF 2012. IN JUNE OF 2012 THE ALTERNATOR HAD TO BE REPLACED, AS THE BATTERY LIGHT CAME ON WHILE DRIVING ON THE HIGHWAY. WITHIN THE FIRST YEAR OF OWNERSHIP IT STARTED HAVING WEIRD QUIRKS: THE REAR HEATING SYSTEM WOULD COME ON WHILE DRIVING WITH THE TEMPERATURE CONTROLS OFF, THE PREVIOUSLY CLOSED WINDOWS WOULD BE ROLLED DOWN, AND SLIDING DOOR WOULD BE OPEN UPON RETURNING TO THE LOCKED VAN. IN NOVEMBER OF 2015 THE KEY FOB HAD BECOME SO SENSITIVE TO THE TOUCH THAT JUST A SLIGHT BUMP WOULD MAKE THE LOCK INDICATOR HONK SOUND. WE TOOK IT INTO A CHRYSLER DEALERSHIP IN DECEMBER OF 2015 AND A NEW KEY FOB AND SOFTWARE UPDATE STOPPED THE HONKING, THE SLIDING DOORS OPENING AND THE WINDOWS ROLLING DOWN. THE HEATING SYSTEM CONTINUED TO TURN ON BY ITSELF. IN JULY 2016 THE VAN STARTED BEING HARD TO START. WE HAD IT TOWED TO A GARAGE IN MICHIGAN, WHERE WE WERE VISITING, AND WE WERE TOLD THE CODE WAS A SECURITY ISSUE BETWEEN THE FOB AND THE STARTER. WE DROVE IT TO A DEALER IN MICHIGAN WHO COULD NOT DUPLICATE THE PROBLEM. DIFFICULTY STARTING THE VAN STARTED AGAIN IN OCTOBER 2016, ESPECIALLY AFTER A COLD NIGHT. ON OCTOBER 31, 2016, WHILE THE VAN WAS OFF IN THE DRIVEWAY I HEARD A NOISE LIKE A VACUUM COMING FROM UNDER THE VAN. WHEN I WENT TO UNLOCK AND START THE VAN IT WAS DEAD. AFTER HAVING THE BATTERY REPLACED, THE MECHANIC FRIEND WHO REPLACED IT HEARD THE NOISE AND SAID IT SOUNDED LIKE THE FUEL PUMP RUNNING (WHILE THE CAR WAS OFF). THE GARAGE WE TOOK IT TO FOUND THAT WE HAD A FAULTY TOTALLY INTEGRATED POWER MODULE (TIPM). SOME RESEARCH HAS SHOW US THAT THIS IS A COMMON PROBLEM FOR JEEP/DODGE/CHRYSLER VEHICLES THAT CAUSES AIRBAGS TO NOT WORK BECAUSE THE FUEL PUMP RUNS CONSTANTLY. THE HEATING SYSTEM TURNING ON IS ALSO A SYMPTOM OF THIS. WHY IF SOME JEEP/DODGE/CHRYSLER VEHICLES HAVE A RECALL FOR THIS PART ARE THEY NOT FOR ALL MODELS? *TR

11/04/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG6BR******
Summary

TIPM,FUEL RELAY STOP WORKING.(HIGHWAY)

10/26/2016
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

THE ISSUE BEGAN WITH OUR VAN FREQUENTLY REQUIRING MORE THAN ONE ATTEMPT TO START THE ENGINE. THIS PROGRESSED UNTIL WE WERE UNABLE TO START THE VAN AT ALL. I FEARED IT WAS A BAD FUEL PUMP AND THE LOCAL DEALER CAME UP WITH THE SAME DIAGNOSIS. AFTER A FEW DAYS WE WERE INFORMED THAT OUR VAN WAS READY TO BE PICKED UP. WE ARRIVED AT THE SHOP THE NEXT MORNING ONLY TO FIND THAT THE CAR WOULDN'T EVEN START. APPARENTLY OUR TOWN AND COUNTRY HAD A BAD TIPM WHICH CAUSED THE FUEL PUMP TO BURN OUT. TOTAL COST FOR THE TIPM, FUEL PUMP, AND LABOR WAS OVER $1600.

10/22/2016
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

THE CAR HAS A DEFECTIVE TOTALLY INTEGRATED POWER MODULE (TIPM). THIS MODULE HAS CAUSED THE VAN NOT TO START AND THE ENGINE HAS STALLED DURING DRIVING. THE MODULE HAS A FUEL PUMP RELAY ON A CKT BOARD THAT IS DEFECTIVE. THE RELAY ALSO STUCK CLOSED AND HEATED UP THE BATTERY AND DRAINED IT. THE ONLY WAY TO START THE VEHICLE, IS TO CYCLE THE KEY MULTIPLE TIMES UNTIL YOU HERE THE FUEL PUMP RUNNING. THE VEHICLE HAS BEEN TO THE DEALER MANY TIMES FOR THE NO START PROBLEM. THIS VEHICLE IS AN ACCIDENT WAITING TO HAPPEN, WITH THE ENGINE STALLING AND THE FUEL PUMP SHORTING THE BATTERY. ALSO ANOTHER DEFECT IS THE POWER SLIDING DOORS, THE WIRING WILL BURN AND BREAK. THIS CAUSES THE DOORS TO BECOME STUCK OPEN AND WILL NOT CLOSE. WHEN YOU ARE ON THE ROAD WITH THE DOORS STUCK OPEN, THIS IS NOT SAFE. THE DOORS NEED THE WIRING REPLACED WITH A HEAVY DUTY WIRE.

10/18/2016
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 10/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

MY 2011 CHRYSLER TOWN AND COUNTRY REAR LIFT GATE OPENS AND CLOSES AT WILL WHEN PARKED AND KEY IN NOT TURNED ON. I HAVE ALSO NOTED A FEW TIMES WHEN THE ENGINE HAS ALSO STARTED UP WITH OUT USING THE REMOTE. AND IN ONE INSTANCE WHILE DRIVING THE LCD SCREEN IN FRONT OF THE DRIVER KEPT JUMPING FROM ON THING TO ANOTHER. *TR

10/10/2016
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

CAR TAKES 20 MINUTES OF ON AND OFF STARTING TILL IT RUNS. TURNS OFF WHILE DRIVEING FOR NO APPARENT REASON

10/10/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

THE LOW TIRE INDICATOR LIGHT KEEPS COMING ON. WE'VE HAD TIRES CHECKED AT SEARS ,WHERE WE BOUGHT NEW TIRES ABOUT 2 YEARS AGO. TOTAL MILES ON VEHICLE IS 47,168., SO THESE TIRES ONLY HAVE @ 20,00. MILES ON THEM. SOMETIMES THE LIGHT JUST STAYS ON, RECENTLY WAS FLASHING. SOMEONE SAID IT COULD BE THE ELECTRONIC GUAGE SYSTEMS BATTERY. IT COMES ON SHORTLY AFTER STARTING THE VAN. WE JUST MOSTLY USE ON CITY STREETS THAT ARE PAVED. A LITTLE DRIVING ON HIGHWAYS.

10/04/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/30/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE CONTACT MENTIONED THAT AN ABNORMAL SOUND EMITTED FROM THE VEHICLE AS IF IT WERE GOING TO START. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE VIN WAS NOT AVAILABLE.

10/04/2016
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

BOUGHT THE VAN IN 2011 AND SINCE THEN, THE VEHICLE BEGAN TO HAVING PROBLEMS STARTING IN 2014. I PRESSED THE START BUTTON, BUT THE ENGINE WOULD NOT TURN OVER. AFTER SEVERAL HUNDRED TRIES, IT WOULD START. THIS HAPPENED 20 TIMES SINCE THEN AND THE DEALER DOES NOT KNOW WHY. TODAY, 4 OCT 16, THE VEHICLE WILL NOT START AT ALL. I'M A DEPLOYED SERVICE MEMBER AND MY WIFE AND THREE CHILDREN USE THIS VAN. THE FAULTY IGNITION SYSTEM WILL LEAVE MY FAMILY STRANDED. I RESEARCHED THIS AND THERE IS A RECALL FOR OTHER MODELS WITH THE SAME TIPM SYSTEM, HOWEVER, THERE IS NOT ONE FOR THE TOWN AND COUNTRY. THERE ARE HUNDREDS OF OWNERS EXPERIENCING THE SAME PROBLEM. PLEASE HAVE CHRYSLER ADMIT THERE IS A FAULTY TIPM AND THAT THIS NEEDS TO BE RECALLED.

10/04/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DGXBR******
Summary

OUR VAN HAS DIED MULTIPLE TIMES, LEAVING US STRANDED IN MULTIPLE PLACES. FINALLY WE GAVE IT TO OUR MECHANIC TWO WEEKS AGO AND SAID, "KEEP IT UNTIL YOU CAN FIGURE OUT WHAT'S GOING ON." THIS HAS BEEN GOING ON FOR TWO DAYS SHY OF A FULL MONTH, IN AND OUT OF THE SHOP, SO IT HAS DEFINITELY BEEN A PAIN (NOT TO MENTION THE MONEY FOR TOWS, "FIXES" THAT DIDN'T FIX IT, TROUBLESHOOTING, ETC.) NOW THAT THEY HAVE FINALLY DIAGNOSED THE PROBLEM AS A DEFECTIVE TOTALLY INTEGRATED POWER MODULE, I TYPE IT INTO GOOGLE AND AM NOT EVEN SURPRISED THIS IS SOMETHING CHRYSLER TOWN & COUNTRIES ARE KNOWN FOR.

09/23/2016
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG5BR******
Summary

I BELIEVE MY ISSUES STARTED WHEN MY BATTERY WAS DEAD AFTER BEING SHUT OFF UPON MY ARRIVAL TO WORK, WITHIN 3 1/2 HOURS. BATTERY WAS CHARGED AND STARTED AND MADE IT HOME. 3 DAYS LATER, WITHOUT ANY NOTIFICATION OF AN ISSUE THROUGH THE ONBOARD COMPUTER NOTIFICATION SYSTEM, VEHICLE WOULD NOT START. TRIES TO TURN OVER, AND DID START AFTER A LOT OF DIFFERENT EFFORTS ABOUT 7-8 TIMES(BY FULLY DEPRESSING GAS PEDAL WHEN IT WOULD TURN OVER TO START AND MAINTAIN RPMS 3-4000 FOR A MINIMUM OF 5-10 SECONDS) AND NOW WILL NOT START AT ALL. AFTER LAST ATTEMPTS TO START, AND VEHICLE NOT RUNNING, YOU CAN STILL HEAR THE FUEL PUMP OPERATING AND SMELL OF GASOLINE. BATTERY DRAIN WAS NOTICED WITH 24 HOURS, AND DEAD WITH IN 2 DAYS. WHEN VEHICLE HAD STARTED AND ABLE TO DRIVE A SHORT DISTANCE, IT WOULD SHUT OFF WHILE DRIVING, OR SHUT OFF UPON STOPPING FOR A SIGN OR RED LIGHT. THIS IS DANGEROUS SITUATION, AS I AM TRYING TO TAKE MY 4 YEAR OLD DAUGHTER AND TEEN AGE SON TO SCHOOL WHEN THIS HAPPENED. I HAVE BEEN WITHOUT A VEHICLE FOR OVER A MONTH NOW, AS THIS STARTED 8/18/2016. HAVE LOST WORK TIME AND PUT MY JOB IN JEOPARDY, AS I AM IN SALES AND NEED MY TRANSPORTATION. I DO NOT HAVE THE TIME TO BE RUNNING BACK AND FORTH TO DEALERS TO ONLY FIND OUT THEY KNOW NOTHING TO FIX THIS RECURRING PROBLEM WITH THEIR CHRYSLER VEHICLES, NOR THE THOUSANDS OF DOLLARS TO SPEND ON THEM TRYING TO "GUESS" AT WHAT THE ISSUE IS. VEHICLES SHOULD BE FIXED IF CHRYSLER ACTUALLY KNOWS WHAT WILL FIX IT, OR BUYOUT THE VEHICLE PLUS 5+% SO PEOPLE CAN REPLACE THIS AWFUL VEHICLE. IN THE MEANTIME, GM FINANCIAL STILL EXPECTS MONTHLY PAYMENT ON A VEHICLE THAT IS WORTHLESS.

09/22/2016
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG5BR******
Summary

FAULTY TIPM LED TO FUEL PUMP TO NOT ENGAGE AND CAR WOULD NOT START. HAD TO HAVE TIPM REPLACED AT COST OF $1,341.15. AT THE TIME THE CAR WOULD NOT START IT WAS IN THE DRIVEWAY HOWEVER WE HAD PREVIOUSLY HAD IT SHUT DOWN WHILE DRIVING ON A CITY STREET.

09/20/2016
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG7BR******
Summary

VEHICLES WAS PARKED IN DRIVEWAY WENT TO START VEHICLE AND IT WILL NOT START, VEHICLE WILL TURN OVER AND ACT LIKE IT,IS NOT GETTING FUEL. IF VEHICLE SITS FOR SOME TIME EVENTUALLY IT WILL START 3-4 TIMES AND THEN ISSUE WILL OCCUR AGAIN. VEHICLE STARTED WITH NO PROBLEM THE PREVIOUS DAY, PROBLEM OCCURRED WITHOUT ANY WARNING, NO CHECK ENGINE LIGHT DISPLAYED ON DASH. WHEN VEHICLE IS OFF FUEL PUMP CAN BE HEARD STILL RUNNING WITH IGNITION OFF AND BATTERY HAS TO BE DISCONNECTED IN ORDER TO STOP FUEL PUMP FROM RUNNING AND NOT DRAIN BATTERY. BATTERY IS BRAND NEW, FUSES HAVE BEEN CHECKED AND ARE IN GOOD CONDITION. IN RESEARCHING ONLINE I HAVE FOUND OTHERS TO HAVE THE SAME ISSUE BUT HAVE NOT SEEN ANY RECALL. WAS ABLE TO FIIND POSSIBLE TEMPORARY FIX BY USING A FUEL PUMP RELAY BYPASS BUT HAVE NOT TRIED THIS OPTION.. I HAVE CALLED AND SPOKEN TO BE CHRYSLER SERVICE DEPARTMENT AND HAVE BEEN TOLD THAT IT HERE IS NO RECALL AND ALL I CAN DO IS HAVE CAR TOWED TO THEM AND LET THEM CHECK IT OUT. I WOULD THINK WITH RECALL THEY HAVE DONE ON JEEP AND DODGE PROTECTS THERE WOULD BE SOMETHING THEY CAN TELL. SAME ISSUE HAS OCCURRED WITH THE DODGE CARAVAN WHICH IS BASICALLY THE CHRYSLER TOWN N COUNTRY. PLEASE HELP!!!!!!!!!

09/08/2016
Components: STRUCTURE,LANE DEPARTURE
Incident Date: 06/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR PASSENGER DOOR INDEPENDENTLY OPENED AND CLOSED AT RANDOM. THE CONTACT ALSO STATED THAT THE BLIND SPOT SENSOR SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED DUE TO THE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

09/07/2016
Components: UNKNOWN OR OTHER
Incident Date: 09/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

VAN AT TIMES WOULD START THEN CUT OF WHILE PARKED. WHEN IT WOULD START AND STAY ON WHEN YOU ARE DRIVING VAN WOULD CUT OFF NOW THE VAN IS AT THE CHRYSLER DEALERSHIP IN HOPES OF REPAIR

09/01/2016
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 08/01/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS STATIONARY, THE POWER LOCKS MALFUNCTIONED. THE CONTACT WAS NOT ABLE TO UNLOCK THE VEHICLE FROM THE INSIDE OR THE OUTSIDE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 76,000.

08/31/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 08/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DGXBR******
Summary

I JUST STARTED HAVING PROBLEMS WITH MY ELECTRICAL SYSTEM. I CAN HEAR ELECTRICAL CRACKLING NOISES WHILE THE VEHICLE IS RUNNING, I HAVE ALSO SMELLED OVERHEATING ELECTRICAL WIRES. FOR MONTHS THE TIRE PRESSURE INDICATOR KEEPS FLASHING THAT I HAVE A LOW TIRE: YET EVERY TIME I HAVE THE TIRE PRESSURE CHECK, THE AIR PRESSURE IS THE SAME IN EACH TIRE. I HAVE TAKEN IT TO THE DEALER TWICE FOR THIS PROBLEM BUT THEY CAN'T FIND ANYTHING WRONG: THIS OCCURS IN BOTH STATIONARY AND MOTION. YESTERDAY WHILE DRIVING MY GRANDSON TO SCHOOL, THE DASH LIGHTS AND NAVIGATION SYSTEM WENT COMPLETELY BLACK FOR NO KNOWN REASON, VEHICLE WAS IN MOTION. I ACCIDENTLY DISCOVERED THAT IF I QUICKLY TURN THE WINDSHIELD WIPERS ON AND THEN OFF THE DASH AND NAVIGATION LIGHTS COME ON. VEHICLE ONLY HAS 37,000 MILES AND I FEEL THIS IS THE BEGINNING OF OF SOME MAJOR SAFETY ISSUES IN THE FUTURE AND THE WARRANTY IS EXPIRED. I HAVE HAD THE REAR STOW AND GO SEAT REPLACED BECAUSE THE SEAT WOULD NOT GO INTO THE STANDARD POSITION, NOR WOULD IT GO INTO THE STOWED POSITION. THE SEAT WOULD JUST GO UP AND DOWN AT WILL. FINALLY AFTER CALLING CHRYSLER AND 3 TRIPS TO THE DEALER, THEY REPLACED THE ENTIRE SEAT. BUT IT STILL ACTS UP OCASSIONALY. AT THIS POINT, I HAVE NOT BEEN OUT ANY MONEY FOR REPAIRS BUT I AM BEGINNING TO FEAR DRIVING THE VEHICLE. I NEVER KNOW IF THE LIGHTS ARE GOING TO SUDDENLY DECIDE TO GO DARK WITH DRIVING AT NIGHT, OR IF THE REAR SEATS ARE GOING TO START GOING UP AND DOWN.

08/31/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

THE VEHICLE AT TIMES WILL NOT START. YOU PUT THE KEY IN THE IGNITION AND TURN TO START AND GET NOTHING. IT IS NOT A BATTERY PROBLEM. IF THE CAR SITS, IT WILL EVENTUALLY START. SOMETIMES SITTING 5 MINS WORKS, OTHER TIMES ABOUT AN HOUR. WE HAVE TRIED REPLACING THE BATTERY, STARTER AND CHRYSLER RECOMMENDED A SOFTWARE UPDATE BUT IT STILL HAPPENS. WE WILL HAVE IT TOWED TO DEALERSHIP BUT BY THE TIME IT GETS THERE, IT STARTS. IT DID DUPLICATE THE PROBLEM ONCE AT DEALER BUT THEY HAVE BEEN UNABLE TO DIAGNOSE IT. PREVIOUS CHRYSLER MODELS HAVE HAD RECALLS ON IGNITION BUT THEY STATE THIS YEAR DOES NOT. THEY HAVE BEEN UNABLE TO DIAGNOSIS PROBLEM BUT HAVE SEEN PROBLEM DOES OCCUR. USUALLY HAPPENS AFTER DRIVING THE CAR ON ERRANDS AND THEN TRYING TO START AFTER SITTING FOR ABOUT AN HOUR. THIS HAS BEEN GOING ON FOR MONTHS AND STILL CAN'T DIAGNOSIS IT.

08/10/2016
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 08/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

VAN AIR BAG LIGHT COMES ON AND OFF, EVEN AFTER I PAID $267.00 TO FIX IT. ALSO VAN WILL NOT START,JUST MAKES A THUD SOUND OR CRANKS BUT DOES NOT START UNTIL 4-5 TRIES OR AFTER A FEW MINUTES.HAD TO DEALER 5 TIMES.ALSO CANNOT PASS INSPECTION BECAUSE COMPUTER CHIP BLANK.AND VAN DIED 8/8/2016 AND WAS TOWED TO SHOP AND FOUND BATTERY COMPLETELY DRAINED AND NEEDED A NEW BATTERY.WAS CHARGED $385.20 FOR DIAGNOSTICS AND NEW BATTERY. SOMETHING IS NOT RIGHT. I HAVE READ OF THOUSANDS OF CHRYSLER OWNERS WITH SAME PROBLEMS AND CHRYSLER WILL NOT ACKNOWLEDGE THE PROBLEMS.MAIN CAUSE ,BAD TIPM.

08/08/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG1BR******
Summary

SINCE BUYING VAN IN 2011, WINDSHIELD WIPERS TURN ON INTERMITTENTLY WHEN THERE IS NO RAIN IN SIGHT. JUNE 2015 BOUGHT A NEW BATTERY AFTER I WAS UNABLE TO START THE CAR. SEEMED TO FIX ISSUE. APRIL 2016 AS I WAS DRIVING THROUGH NEIGHBORHOOD GOING 25 MPH CAR STALLED. WENT TO THE DEALER AFTER RESEARCHING STALLING ISSUE (MOST POSTS INDICATED A TIPM ISSUE) BUT DEALER DIDN'T SEEM TO KNOW WHAT I WAS TALKING ABOUT NOR DID THEY CARE. WITHIN THE LAST MONTH THE CAR HAS NOT STARTED A HANDFUL OF TIMES. BATTERY WAS RETESTED AND IT WAS FINE. TWO DAYS AGO I WENT OUT OF TOWN AND WHEN I TRIED TO START CAR IT WOULD NOT START (IT FLASHED LIGHTS AND BLINKERS WENT OFF). TRIED STARTING IT REMOTELY WITH KEY AND THAT MADE THE ALARM GO OFF FOR SEVERAL MINUTES. ENDED UP HAVING TO TURN OFF RADIO AND A/C BEFORE VAN DECIDED TO START. I HAVE 3 KIDS TO TOW AROUND AND NO LONGER FEEL SAFE IN MY CAR!

08/02/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/29/16*LJ

07/30/2016
Components: ENGINE
Incident Date: 07/29/2016
Crash: No
Fire: No
Summary

OIL FILTER HOUSING HAS PRESSURE RELIEF VALVE ALONG PLASTIC SHAFT THAT GUIDES UP THROUGH OIL FILTER. THIS VALVE OR SHAFT CAN BREAK OFF CAUSING CATASTROPHIC ENGINE FAILURE. PRESSURE RELIEF VALVE CAN CAUSE THE ENGINE TO REMAIN IN THE BYPASS START UP PHASE. NOT ONLY THAT, BUT UPON SERVICING SAID VEHICLE THIS SHAFT CAN BREAK OFF OR THE VALVE CAN POP OUT OF SOCKET, LEAVING SAID VEHICLE IMMOBILIZED. THIS ISSUE CAN BE FOUND IN ANY 3.6 LITER CHRYSLER ENGINE BUILT BETWEEN MODEL YEARS 2011-2013. MANY OIL FILTER SUPPLIERS HAVE SENT OUT BULLETINS ON SAID ISSUE. IT IS A LIABILITY ON ANY TECHNICIAN THAT SERVICES SAID VEHICLE. *TR

07/28/2016
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 07/21/1016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DGXBR******
Summary

IT WAS RUNNING FINE NO WARRING LIGHTS NOTHING WAS COMING UP BUT OUT OF NO WHERE IT STARTED STALLING AND WOULD CRANK AND IT STILL WILL NOT CRANK BUT WHEN IT WANTS AND I GOT IT CRACKED UP ONE DAY AND TOOK MY KID TO THE DOCTOR AND IT SHUT OFF ON ME WILE DRIVING BUT YA IT HAS TROUBLE CRANKING AND IT IS STALLING AND SHUTS OFF WILE DRIVING VERY UNSAFE I AM NOW SCARED TO PUT MY KIDS IN IT TO RIDE. PLEASE HLEP

07/27/2016
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

ELECTRICAL SYSTEM MALFUNCTION. THE BACK UP SENSORS DO NOT WORK, THE SAFETY BACKUP VIDEO DOES NOT WORK, IT SAYS MY TIRES HAVE 0 PRESSURE, IT WILL NOT START AFTER BEING SHUT OFF. TIPM PROBLEM? WAY TOO MANY PEOPLE HAVE COMPLAINTS ABOUT THE VEHICLES ELECTRIC SYSTEM RELATED TO THE FUEL SYSTEM AND ENGINE NOT STARTING. THIS IS CLEARLY ENOUGH EVIDENCE TO WARRANT A TIPM RECALL. IF YOU KNOW WHAT THE PROBLEM IS EXACTLY, COULD YOU LET ME KNOW BECAUSE WE ARE TRYING TO FIND A SOLUTION.

07/24/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG6BR******
Summary

SITTING STILL CAR WILL NOT START,HOWEVER WHEN YOU REMOVE KEY FOB FROM DASH AND PUT BACK INI IT MAY START,HAD TO GARAGE THEY REPLACED BATTERY AND STARTER STILL DOING IT CHRYSLER SAID THEY DON'T KNOW WHATS WRONG HAD TO GARAGE 4 TIMES NO CODES JUST HAD IT TOWED TO CHRYSLER GOT BACK STILL WONT START SOME TIMES ONLY 53000 MILES

07/21/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/21/2016
Crash: No
Fire: No
Summary

7/21/2016 CAR STARTED FINE THIS MORNING WENT INTO STORE AND WOULD NOT START. TRIED TURNING KEY ABOUT 8 TIMES AND THEN GAVE UP FOR A MINUTE OR TWO. I TRIED AGAIN AND IT STARTED. THIS HAPPENED ABOUT 1 MONTH BEFORE WHILE IN MY DRIVEWAY. SAME THING, I TRIED ABOUT 8 / 9 TIMES THEN IT STARTED. I DECIDED TO CALL DEALERSHIP TODAY AND HAVE IT TAKEN IN SINCE I HAVE A EXTENDED WARRANTY. I ALSO, DID SOME RESEARCH WHERE A LOT OF PEOPLE ARE SAYING THAT IT IS THE TIPM. I NOW NOTICED SOME OF THE OTHER PROBLEMS I HAVE HAD WITH IT TIE INTO TIPM, MY DRIVER WINDOW SOMETIMES WONT GO UP OR DOWN. THE CAR WILL JUST LOCK EVEN WHILE RUNNING LOCKING MY KEYS INSIDE. I CAN HEAR ELECTRICAL THINGS MOVING AND SHUTTING DOWN AFTER THE VEHICLE IS TURNED OFF, AND ABOUT 2 WEEKS AGO I WAS IN PARK WITH THE CAR RUNNING AND I HEARD A LOUD POP AND THE WHOLE CAR SHUT DOWN. MY CHECK ENGINE LIGHT ALSO COMES ON AND TURNS OFF WHENEVER IT FEELS LIKE IT FOR NO APPARENT REASON,I HAVE 71,000 MILES. WHEN I BOUGHT THE CAR I HAD TO HAVE THE LEFT HEAD GASKET REPLACED AFTER HAVING IT TOWED FROM THE IDE OF THE ROAD. I REALLY THINK I BOUGHT A LEMON, BUT WILL SOON FIND OUT WHAT THE DEALERSHIP SAYS TUESDAY WHICH IS THE SOONEST THEY CAN GET ME IN, HOPEFULLY I DON'T BREAK DOWN WITH MY KIDS IN IT BEFORE THEN

07/20/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 09/14/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT HIGH SPEEDS, THE VEHICLE INDEPENDENTLY SURGED FORWARD WITHOUT WARNING. IN ADDITION, THE VEHICLE HESITATED TO ACCELERATE INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED WITH ADDITIONAL ELECTRICAL FAILURES. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT THE TIPM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.

07/14/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/15/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED SEVEN TIMES. THE FAILURE ALSO OCCURRED WHEN ACCELERATING FROM A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING ON FOUR SEPARATE OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE, BUT STATED THAT THE IGNITION KEY WAS FAULTY. THE MANUFACTURER ISSUED NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) FOR CERTAIN 2008-2010 MODEL VEHICLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.

07/04/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

BLIND SPOT INDICATOR HAS STOPPED FUNCTIONING AROUND 45,500 MILES. THE CLUSTER PERIODICALLY CHIMES THAT THE BLIND SPOT INDICATOR SYSTEM IS NOT AVAILABLE AND THE INDICATOR LIGHTS REMAIN LIT. SO A SAFETY FEATURE HAS BECOME A DISTRACTION AND NOW IS A SAFETY RISK. I CALLED THE DEALER TO INQUIRE IF THIS IS A KNOWN PROBLEM AND WAS TOLD TO CALL CHRYSLER SINCE THIS FAILURE IS "HAPPENING LEFT AND RIGHT." HE ADVISED ME THE REPAIR IS ROUGHLY $2,800. FAILURE OCCURRED WHEN THE VEHICLE WAS 28 MONTHS OLD. AND WAS SURPRISED IT HAS NOT BEEN RECALLED YET. I CONTACTED CHRYSLER.

07/03/2016
Components: STEERING
Incident Date: 07/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DH5BR******
Summary

TAKATA RECALL", CAN NOT PUT VECHILE IN REVERSE WHEN YOU TURN IT ON, YOU HAVE TO TURN IT OFF THEN BACK ON AGAIN FOR IT TO MOVE FROM PARK TO EITHER REVERSE OR DRIVE.

06/27/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

HAVE HAD MULTIPLE ISSUES WITH THE ELECTRICAL SYSTEM ON THIS VAN. WENT THROUGH A STAGE WHERE IT WOULD RANDOMLY NOT CRANK, SEEMED DEAD EVEN THOUGH BOTH THE BATTERY AND ALTERNATOR WERE TESTED BY OUR MECHANIC AND WERE FINE. WE FINALLY TRIED REPLACING THE STARTER RELAY IN THE TIPM AND THAT SEEMED TO SOLVE THE PROBLEM. NOW SOMETHING IN THE ELECTRICAL SYSTEM IS RANDOMLY DRAINING THE BATTERY WHILE THE VAN IS OFF AND SITTING, THE SEAT BELT SENSOR IS NOT WORKING CORRECTLY, CONSTANTLY SHOWS MY SEATBELT IS UNBUCKLED WHEN IT IS AND THE AIRBAG LIGHT IS ON EVEN THOUGH ALL AIRBAGS SHOW TO BE FUNCTIONAL ACCORDING TO THE DEALERSHIP. WE REPLACED THE BATTERY, AS IT WAS TIME ANYWAY, AND AGAIN HAD THE ALTERNATOR TESTED AND IT SHOWED TO BE WORKING PERFECTLY BUT THE ISSUES PREVAIL. WE HAVE TAKEN IT TO MULTIPLE MECHANICS AND THE DEALERSHIP AND NO ONE CAN GIVE US A DEFINITIVE ANSWER. EVERYTHING WILL WORK FINE FOR A DAY OR TWO THEN I CAN GO OUT TO THE VAN AFTER IT HAS BEEN SITTING FOR 2 HOURS AND IT WILL BE COMPLETELY DEAD, NOT EVEN ENOUGH POWER FOR THE DOORS TO UNLOCK, I HAVE TO PULL OUT THE KEY AND MANUALLY UNLOCK THE DOOR. IT HAS BEEN SITTING AT THE SHOP FOR 4 DAYS NOW, FIRST NIGHT THEY HAD IT HOOKED TO THE COMPUTER IT DRAINED IN AN HOUR AND THEY DIDN'T GET ANY SUBSTANTIAL DATA. THEY SLOW CHARGED THE BATTERY ALL THE WAY THEN HOOKED IT BACK UP AND IT HASN'T DRAINED AT ALL SINCE THEN. THEY HAVE ADVISED BASED ON FORUMS AND CONTACTS THAT HAVE ENCOUNTERED SIMILAR ISSUES THAT THE TIPM IS THE ISSUE AND NEEDS TO BE REPLACED WHICH IS ESTIMATED TO COST $1300. THE MECHANIC HAS STATED THIS IS A KNOWN ISSUE WITH THE TIPM AND MOST OF THEM HAVE TO BE REPLACED.

06/26/2016
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG4BR******
Summary

EXPERIENCING INTERMITTENT ELECTRICAL PROBLEMS. THE VAN WILL CRANK FINE ONE TIME AND NOT JUST A FEW MINUTES LATER. IT ACTS LIKE THE BATTERY IS DEAD BUT IT'S A BRAND NEW BATTERY REPLACED BY THE DEALER. IT HAS BEEN DOING THIS OFF AND ON. THE SYMPTOMS ARE A PERFECT FIT FOR THE TIPM ISSUES THAT OTHER CHRYSLER VEHICLES HAVE EXPERIENCED AND HAVE BEEN RECALLED FOR. IT HAS PLENTY OF VOLTAGE AND AMPERAGE TO CRANK, IT JUST WON'T. ALSO WHEN IT DOES CRANK IT WILL STALL OUT, ALTHOUGH, NOT EVERY TIME. SOMETIMES IT WILL CRANK NORMALLY AND OTHERS YOU NEED TO PRESS THE ACCELERATOR PEDAL. THIS ALSO APPEARS TO FIT THE TIPM SYMPTOMS EXACTLY. THE VAN HAS WORKED PERFECTLY UNTIL THIS ISSUE. THIS IS A DESIGN DEFECT THAT CHRYSLER SHOULD PAY TO CORRECT IN ALL AFFECTED VEHICLES. THE MOST RECENT OCCURRENCE WAS THE EVENING OF 6/26/16. I DROVE THE VEHICLE APPROXIMATELY 4 HOURS EARLIER AND IT CRANKED AND OPERATED NORMALLY, HOWEVER, THIS TIME IT WOULD NOT CRANK. THE INTERIOR LIGHTS AND A/C FAN ALL APPEAR TO OPERATE NORMALLY, HOWEVER, WHEN I TRIED TO CRANK THE VAN ALL OF THE LIGHTS FLICKERED BUT THE VAN DOES NOT CRANK. I DO NOT RECEIVE A LOW BATTER WARNING EITHER, BECAUSE THE BATTER IS BRAND NEW, REPLACED BY THE DEALER AT THE BEGINNING OF JUNE 2016. I ATTEMPTED SEVERAL MORE TIMES BUT THE VAN NEVER DID CRANK. THAT IS WHY I AM HERE. I AM FED UP WITH HAVING TO DRIVE A VAN WITH AN OBVIOUS DESIGN FLAW. I AM SEEKING RESOLUTION IN THE FORM OF THE THE DEALER CORRECTING THE DEFECT AT THE THEIR OWN COST.

06/25/2016
Components: SERVICE BRAKES
Incident Date: 01/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG1BR******
Summary

DASH BOARD WARNING BRAKE LIGHTS COME ON INTERMITTENTLY, AND THE DEALERSHIP SAYS THEY CAN DO NOTHING ABOUT IT, AND WE SHOULD GO AHEAD DRIVE IT WITH THE WARNING LIGHT ON. WE CAN'T GET IT TO THE DEALER WHILE IT IS ON BECAUSE THE LIGHT WON'T STAY ON LONG ENOUGH FOR US TO GET IT TO THEM WHILE THE LIGHT IS ON. WE HAD TO THE SHOP AND THEY CAN'T FIND ANY PROBLEM. SO WE HAVE BEEN TOLD TO DRIVE THE VEHICLE EVEN THOUGH THE BRAKE WARNING LIGHT IS ON. HOW DO WE KNOW WHEN THERE IS ACTUALLY A PROBLEM???? IT MAY STAY ON FOR 10 SECONDS OR 90 SECONDS, AND IN A FEW MINUTES IT COMES ON AGAIN. IT MAY COME ON EVERY 5 MILES, OR A HUNDRED MILES. WE HAVE LITTLE CONFIDENCE IN IT THE DASH BRAKE WARNING LIGHT. THAT IS NO WAY TO DRIVE A CAR!!! THIS HAS BEEN GOING ON FOR SEVERAL MONTHS.

06/17/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 05/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

5-12-16 IGNITION FAILED COULD NOT START CAR. IGNITION REPLACED @ CHRYSLER DEALERSHIP IN RICHMOND, VA. HALEY CHARGED $985.22. IGNITION FAILED AGAIN REPLACED @ CHRYSLER DEALERSHIP IN BATH, NY SIMMONS - ROCKWELL CHARGED $292.04.

06/13/2016
Components: ELECTRICAL SYSTEM,WHEELS
Incident Date: 06/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE TIRE PRESSURE WARNING LIGHT INDICATED THAT ONE OF THE TIRES HAD 0 PRESSURE. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE TIRE PRESSURE MONITOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT ON A DIFFERENT OCCASION THE VEHICLE LOST ALL POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

06/12/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 06/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG5BR******
Summary

I HAVE A 2011 CHRYSLER TOWN & COUNTRY VAN WITH ADJUSTABLE PEDALS. PER THE MANUAL 'THE PEDALS CANNOT BE ADJUSTED WHEN THE VEHICLE IS IN REVERSE OR WHEN THE ELECTRONIC SPEED CONTROL SYSTEM (ESCS) IS ON'' IMPLYING SOME TYPE OF INTERACTION BETWEEN THE TWO SYSTEMS. FROM TIME TO TIME THE ESCS WILL NOT COME ON OR WILL STOP RESPONDING TO INPUTS, INCLUDING NOT DISENGAGING THE ESCS WHEN THE CANCEL BUTTON IS PUSHED (THOUGH IT WILL DISENGAGE BY DEPRESSING THE BRAKE PEDAL). HOWEVER, IF I TOGGLE THE ADJUSTABLE PEDAL SWITCH (IN ANY DIRECTION) THE ESCS IMMEDIATELY BECOMES RESPONSIVE AGAIN. THERE SEEMS TO BE SOME TYPE OF INTERACTION BETWEEN THE ADJUSTABLE PEDAL SWITCH AND THE ESCS CAUSING THIS PROBLEM. I'VE BEEN TO THE DEALER WITH NO ASSISTANCE. DUE TO THE ESCS INTERMITTENTLY NOT DISENGAGING VIA THE CANCEL BUTTON THIS CAN BE A SERIOUS SAFETY ISSUE.

05/31/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG6BR******
Summary

PROBLEM WITH IT STARTING

05/15/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

IT HAD AN INTERMITTENT START FREQUENTLY. IT STALLED ONCE ON ROUTE 6 I WAS DRIVING AND LUCKILY NO ONE WAS BEHIND ME. TWO DAYS AFTER I HAD A TIPM CHIP INSTALLED 1500 I WENT GROCERY SHOPPING, THE WINDOWS IN THE FRONT WERE DOWN (I DID NOT DO THAT).

05/10/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG5BR******
Summary

TIPM REPLACED FOR $1101.91. THE CAR WOULD STALL IN THE MIDDLE OF BUSY ROAD (WITH CHILDREN IN THE CAR) WHEN DRIVING, AND WOULD NOT START OTHER TIMES (WOULD CRANK BUT NOT TURN OVER). WHEN WE TOOK IT TO THE DEALERSHIP, WE HAD TO WAIT 3 WEEKS TO GET THE REPAIR BECAUSE WE WERE NUMBER 23 ON THE LIST OF PEOPLE NEEDING THE PART.

05/02/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

2011 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS TO REPAIR REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE IS STILL ON BACK ORDER. *SMD

04/25/2016
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/22/2016
Crash: No
Fire: No
Summary

WAS LEAVING WORK WHEN MY CHECK ENGINE LIGHT CAME ONE, ALONG WITH THE TRACTION CONTROL LIGHT AND THE BRAKES GOT HARD. CAR STOPPED, TURNED IT OFF TO TURN IT BACK ON, AND IT WOULD NOT START. ALL LIGHTS, RADIO, ETC CAME ON, BUT ENGINE WOULD NOT TURN OVER OR ENGAGE. DO NOT THINK FUEL PUMP WAS ENGAGING EITHER. TRIED NUMEROUS THINGS, INCLUDING THE TIPM BYPASS AND IT STILL WILL NOT START. 90% PLUS OF MY DRIVING IS HIGHWAY. I GOT VERY LUCKY THAT THIS SYSTEM FAILURE HAPPENED WHEN IT DID, AS A FEW MINUTES LATER AND I WOULD HAVE BEEN ON A VERY BUSY HIGHWAY, AS WELL AS IF IT HAD HAPPENED ON MY WAY TO WORK.

04/20/2016
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 03/22/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE STOPPED AT A TRAFFIC LIGHT, THE CONTACT'S VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A BODY SHOP AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,398.

04/16/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 01/29/2016
Crash: No
Fire: No
Vehicle Identification Number: VIN: 2A4RR8******
Summary

MY CAR SHUTS OFF WHILE DRIVING AND WONT START RIGHT AWAY. IT GIVES NO WARNING. IT HAPPENS ANYWHERE. IT IS UNSAFE IN MANY WAYS.. I HAVE TAKEN IT OT THE DEALER AND THE PROBLEM PERSIST. I HAVE NO MORE WARRANTY IN THE VEHICLE.

04/15/2016
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 02/04/2016
Crash: Yes
Fire: No
Summary

VEHICLE INVOVED IN ACCIDENT ON FWY, COLLISION DID OVER $6500 IN DAMAGE. BUT THE AIRBAGS NEVER DEPLOYED. FROM LOOKING THRU INTERNET I SEE THAT PROBS WITH THE TIPM CAN CAUSE AIRBAGS NOT TO DEPLOY WHEN NEEDED. HAVE HAD OTHER ISSUES WITH TIPM SUCH AS VEH NOT STARTING ON NUMEROUS OCCASIONS.

04/07/2016
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 03/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG9BR******
Summary

BLIND SPOT SENSING SYSTEM FAILS. MESSAGE TO SERVICE BLIND SPOT SYSTEM.

03/30/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE BATTERY WAS CHANGED, BUT THE FAILURE RECURRED. WHILE DRIVING VARIOUS SPEEDS, THE CHECK BATTERY WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

03/15/2016
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG8BR******
Summary

THE FUEL PUMP RELAY IS FAILING CAUSING THE VEHICLE TO NOT START SOMETIMES. IT HAS ALSO CAUSED POOR ACCELERATION FROM THE RELAY CUTTING ON AND OFF.

03/07/2016
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RRDG98BR******
Summary

FIRST MY RADIO WOULD COME ON AND OFF BUY ITSELF, THEN THE HEAT WOULD TURN ON AND OFF BY ITSELF, THEN CAR WOULD START SOMETIMES, UNLESS YOU TURNED KEY ON AND OFF 4 TIMES BEFORE STARTING, NOW THE FUEL PUMP WILL NOT STOP RUNNING AND I HAVE TO TAKE CABLE OF BATTERY EVERY TIME I TURN VAN OFF

03/07/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG9BR******
Summary

BLIND SPOT INDICATOR HAS STOPPED FUNCTIONING AROUND 47,500 MILES. THE CLUSTER PERIODICALLY CHIMES THAT THE BLIND SPOT INDICATOR SYSTEM IS NOT AVAILABLE AND THE INDICATOR LIGHTS REMAIN LIT. SO A SAFETY FEATURE HAS BECOME A DISTRACTION AND NOW IS A SAFETY RISK. I CALLED THE DEALER TO INQUIRE IF THIS IS A KNOWN PROBLEM AND WAS TOLD TO CALL CHRYSLER SINCE THIS FAILURE IS "HAPPENING LEFT AND RIGHT." HE ADVISED ME THE REPAIR IS ROUGHLY $2,000 AND WAS SURPRISED IT HAS NOT BEEN RECALLED YET. I CONTACTED CHRYSLER AND THEY TOLD ME THAT THE RECALL PROCESS IS VERY LONG AND GAVE ME A BIT OF A RUN AROUND. I ASKED THEM IF IT WOULD HELP THEM EXPEDITE THE RECALL PROCESS IF I CONTACTED NHTSA, SO HERE IT IS.

03/02/2016
Components: ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 03/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

I HAVE RECEIVED MANY NOTICES RECALLING THE REAR QUARTER VENT WINDOW SWITCH. I HAVE CALLED MY DEALER SEVERAL TIMES AND EACH TIME I HAVE BEEN TOLD THEY DO NOT HAVE THE PART AND WILL CONTACT ME WHEN THE PART IS AVAILABLE. THE DEALER I HAVE CONTACTED IS DUPAGE CHRYSLER # 630-446-1400. THIS HAS BEEN GOING ON FOR ABOUT TWO YEARS. WHAT A JOKE! *TR

03/01/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF A RECALL FOR THE ELECTRICAL SYSTEM; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/01/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

02/26/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 08/21/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

02/22/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4RR******
Summary

VEHICLE WOULD NOT START. TOWED YP DEALERSHIP. TOOK SEVERAL DAYS TO DIAGNOSE. FUEL PUMP RELAY, IN TIPM, WAS FAULTY.

02/19/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG1BR******
Summary

MY VEHICLE HAS BEEN HAVING TROUBLE STARTING WHEN STATIONARY. THE MOST FRIGHTENING THING IS WHAT HAPPENED TO ME YESTERDAY. WHILE IN MOTION, MY CAR STALLED ON A MAJOR CITY HIGHWAY. I LUCKILY MAINTAINED CONTROL OF THE VEHICLE AND MADE IT TO THE SHOULDER. THE MECHANICAL DIAGNOSIS IS A BAD TIPM (TOTALLY INTEGRATED POWER CONTROL MODULE)

02/16/2016
Components: EXTERIOR LIGHTING
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG6BR******
Summary

AUTO HEADLIGHT SWITCH (ON)- AUTO SWITCHING FROM LOW BEAM TO HIGHBEAM, HEADLIGHTS TURN OFF 45219 MILEAGE

02/15/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG3BR******
Summary

I WAS TOLD THAT I HAD A FAILED TIPM ON MY 2011 CHRYSLER TOWN AND COUNTRY AND CHRYSLER WILL NOT COVER THE EXPENSES I HAVE OCCURRED DUE TO THIS

02/11/2016
Components: UNKNOWN OR OTHER
Incident Date: 02/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

MY BLIND SPOT MONITORING SYSTEM IS MALFUNCTIONING. MY VEHICLE HAS 104,000 MILES. THE BLIND SPOT SYSTEM SENSORS WERE PREVIOUSLY REPLACED AFTER A SIMILAR MALFUNCTION AT 74,000 MILES 1.5 YEARS AGO (8/15/14). THE VEHICLE IS WELL MAINTAINED AND TAKEN CARE OF AND MOST MILES ARE HIGHWAY MILES TO AND FROM WORK. BOTH BLIND SPOT INDICATORS REMAIN LIT IN THE SIDE MIRRORS ONCE THE VEHICLE IS TURNED ON -- BOTH WHILE STATIONARY AND WHILE DRIVING. THIS IS EXTREMELY DISTRACTING AND A SAFTEY RISK WHEN DRIVING. ALSO THE VEHICLE INFORMATION CENTER CONTINUED TO CHIME ABOUT EVERY 10 MINUTES AND THE MESSAGE SCREEN SWITCHES TO A WARNING WITH THE INDICATION TO "SERVICE BLIND SPOT SYSTEM." WHILE DRIVING. A SIMPLE ONLINE SEARCH OF "SERVICE BLIND SPOT SYSTEM" BRINGS UP MULTIPLE COMPLAINTS OF THE EXACT SAME THING HAVING HAPPENED TO OWNERS OF MULTIPLE YEARS OF THIS MAKE AND MODEL OF THIS VEHICLE. ALL OF THESE COMPLAINTS, ON AVERAGE, HAD ROUGHLY THE SAME AMOUNT OF MILES (30,000 - 50,000 -- I AM NOW AT 30,000 MILES FROM WHEN THE SYSTEM WAS LAST REPLACED. THE FIRST REPLACEMENT OCCURRED AT 74,835 MILES). CHRYSLER CHARGES $1,200 PER SENSOR FOR REPLACEMENT. THIS APPEARS TO BE A RECURRING PROBLEM/DEFECT AND THERE SHOULD BE A RECALL FOR THIS ISSUE. BOTH SENSORS SHOULD BE REPLACED BY CHRYSLER AT NO COST TO THE OWNER. THE SYSTEM FAILURE CAUSES A SAFETY RISK DUE TO THE INCESSANT DISTRACTION CAUSED BY THE SYSTEM FAILURE WARNINGS FLASHING ON THE DASH, THE CHIMING, AND THE TRIANGLE LIGHTS IN THE SIDE MIRRORS, ALL WHICH I HAVE BEEN UNABLE TO TURN OFF.

02/11/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, IT FAILED TO START. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTAL INTEGRATED POWER MODULE (TIM) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

02/10/2016
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 02/10/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN COUNTRY. WHILE DRIVING 50 MPH, THE STEERING WHEEL SHOOK AND MADE A HUMMING NOISE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. IN ADDITION, THE BLIND SPOT SENSOR MALFUNCTIONED AND CREATED A CONSTANT BEEPING NOISE. FURTHERMORE, THE WINDOWS OPENED AND CLOSED BY THEMSELVES. THE VEHICLE STARTED AND LOCKED FROM THE INSIDE ON ITS OWN MANY TIMES. LASTLY, THE BRAKE PADS MELTED AND WERE REPLACED MORE THAN ONCE. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 58,000.

02/10/2016
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

WHILE DRIVING MY VEHICLE ON THE HIGHWAY AT AN ESTIMATED SPEED OF 60 MPH, FOR NO REASON AT ALL, VARIOUS WARNING/INDICATOR LIGHTS STARTED TO FLASH (NOT ALL IN UNISON) AND THE ODOMETER SPEED INDICATOR (DIGITAL NUMBERS) WENT UP & DOWN AS THE CAR SEEMED TO BE STALLING/MISSING. FOR A SECOND IT SEEMED TO RIGHT ITSELF THEN THE ENGINE COMPLETELY SHUT DOWN LOSING ALL POWER - ELECTRICAL (ALL), POWER STEERING, POWER BRAKES, ETC. AND WE WERE FORCED TO COAST TO A STOP IN THE BREAKDOWN LANE. AFTER WAITING A FEW MINUTES I WAS ABLE TO START THE CAR AND IT SEEMED THAT EVERY THING WAS NORMAL FOR THE LAST 10 MILES OR SO OF MY DRIVE.THIS IS THE SECOND TIME IT HAS HAPPENED IN THE PAST 2-3 YEARS WHICH IS A LONG PERIOD BUT ALARMING BECAUSE BOTH TIMES WERE WHILE DRIVING ON THE HIGHWAY. WHEN IT DOES HAPPEN YOU CAN'T SAFELY CONTROL THE CAR ONCE IT SHUTS DOWN - LIMITED CONTROL AT BEST. AFTER THE FIRST TIME, I TOOK IT TO THE CHRYSLER DEALER IN KENT OH (KLABEN) WHO SERVICES MY VEHICLE BECAUSE OF THE WARRANTY AND I TRUST THEM. THEY HAD A SERVICE TECHNICIAN AND A MANAGER BOTH DRIVE THE VAN OVER THE COURSE OF A FEW DAYS (INCLUDING HIGHWAY TRAVEL) AND COULDN'T DUPLICATE THE FAILURE. DIAGNOSIS WAS A POSSIBLE COMPUTER GLITCH AND SINCE THAT DIAGNOSIS IT HASN'T HAPPENED AGAIN UNTIL TONIGHT 2/10/16. IT MAY BE THE COMPUTER BUT I WILL DRIVE IT TOMORROW AND SEE IF IT RUNS OK. IF IT DOES I PROBABLY WON'T TAKE IT BACK IN (UNLESS SOMEONE KNOWS SOMETHING) BUT I WANTED TO SHARE THE ISSUE IN THE EVENT ANYONE ELSE HAS EXPERIENCED THE SAME PROBLEM. A COMPUTER GLITCH (IF IT IS) IS NOT LIKE A REBOOT ON THE HOME COMPUTER.THIS FAILURE BOTH TIMES HAS HAPPENED IN LIGHT TRAFFIC. MY FEAR IS THAT IN HEAVY TRAFFIC TRYING TO PULL OVER SAFELY WITHOUT ANY POWER AND LIGHTS COULD LEAD TO A MAJOR INCIDENT/ACCIDENT. I SHOULD HAVE MY RECORD OF THE (NO) REPAIR FROM KLABEN AND THEY SHOULD ALSO HAVE IN THEIR DATA BASE.

02/04/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

ENGINE TURNS OVER BUT FAILS TO START. DIAGNOSED AS TIPM FAILURE.

02/04/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG4BR******
Summary

2011 T&C, 50300 MILES, HAVING SEVERAL ONGOING PROBLEMS WITH HARD STARTS, HARD SHIFTING, POWER DOORS NOT STAYING OPEN, CLOSES AUTOMATICALLY, EXTREMELY POOR GAS MILEAGE.HAVE HAD INTO DEALER SEVERAL TIMES FOR THESE ISSUES WHILE UNDER WARRANTY AND NOW AGAIN HAVING PROBLEMS AND OF COURSE VEHICLE OUT OF WARRANTY. VEHICLE HAS STARTED BY ITS SELF AND HAVE FOUND POWER DOORS OPEN WHEN I RETURNED TO MY VEHICLE. MY CURRENT MAIN PROBLEM IS THE ONGOING ISSUE OF HARD STARTS AND NOW PROBLEM HAS ESCALATED TO CRANK AND CRANK NO FIRE, HAVE TO ATTEMPT SEVERAL TIMES (20-30), VEHICLE THEN WILL EVENTUALLY FIRE RPM RACE TO 3-4000RPMS THEN STALL, AGAIN SEVERAL TIMES OF SHUTTING OFF AND ATTEMPTING TO START, EVENTUALLY IT STARTS SOMETIMES TAKING 30 MINUTES TO GET IT RUNNING. ALSO JUST TODAY WHILE DRIVING VEHICLE ATTEMPTED TO STALL RPMS DECREASE, THANKFULLY IT DID NOT STALL AS I WAS DRIVING WITH MY CHILDREN IN THE VEHICLE IN RUSH HOUR TRAFFIC. DEFINITELY VERY CONCERNED AS THIS IS A SERIOUS SAFETY ISSUE AND AN INCONVENIENCE. WHAT HAPPENS WHEN YOU ARE DRIVING ON THE FREEWAY GOING 70MPH AND THE VEHICLE STALLS, CHRYSLER DEFINITELY NEEDS TO DO SOMETHING DUE TO SEVERITY OF A SAFETY ISSUE

02/01/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/01/2016
Crash: No
Fire: No
Summary

I OWN A 2011 CHRYSLER TOWN AND COUNTRY WITH 97, 000 MILES, MOSTLY HIGHWAY. I TAKE GOOD CARE OF MY VAN BUT LATELY HAVE HAD SEVERAL ISSUES. THE VEHICLE WILL RANDOMLY NOT START. I CAN PLACE THE CAR IN NEUTRAL SOMETIMES AND IT WILL START OTHER TIMES IT WILL NOT. I HAVE HAD IT TOWED 2X TO THE DEALERSHIP WHERE THEY STATE THERE ARE NO CODES AND IT STARTS. IT HAS COST ME OVER 1000.00 IN TOW, SERVICE AND GARAGE FEES. THE VEHICLE IS IN THE STOP POSITION WHEN IT WILL NOT START.

01/27/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE OCCURRED MAINLY DURING WARM WEATHER CONDITIONS. THE CONTACT HAD TO SHIFT THE VEHICLE IN NEUTRAL IN ORDER FOR IT TO START. IN ADDITION, THE CONTACT STATED THE SYSTEM THAT CONTROLLED THE BLIND SPOT INDICATOR SYSTEM, CRASS SPOT AND REAR PARK ASSIST FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTER GRADED POWER MODULE (TIPM) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

01/26/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/05/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED AND RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

01/25/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/25/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

CAR STARTED HAVING TROUBLE STARTING. TOOK IT TO THE DEALERSHIP WHERE THEY SAID IT WAS THE FUEL FILTER. COME TO FIND OUT IT IS A FAULTY TIPM. WAS ABLE TO GET IT TO CRANK AFTER NUMEROUS TRIES. LAST TIME IT CAUSED A FIRE UNDER THE HOOD AND NOW NOTHING. BEFORE THE WINDOWS WOULD JUST ROLL DOWN ON THEIR ON, LIGHTS FLASH, HORN BLOWS, DOOR OPENS.

01/12/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG3BR******
Summary

USED POWER WINDOW ON DRIVER'S SIDE TO RAISE WINDOW. THE WINDOW BROKE A/C THE MOTOR MALFUNCTIONED.

01/09/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

TIPM NEEDS REPLACED. VEHICLE CUT OFF WHILE DRIVING DOWN THE ROAD ON 8 JANUARY 2016. ALL WEEK THE VEHICLE HAS NOT WANTED TO START AND IT TAKES ABOUT 3-5 TURNS EACH TIME TO TURN THE VEHICLE ON. WHILE DRIVING, WITH MY INFANT SON IN THE BACK SEAT, THE VEHICLE STOPPED RUNNING AND I HAD TO PULL OVER.

12/29/2015
Components: UNKNOWN OR OTHER
Incident Date: 11/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

BLIND SPOT INDICATORS BEGAN TO MALFUNCTION WITH INDICATORS IN MIRRORS REMAINING ON, AND DRIVER INFORMATION SYSTEM STATING THE BLIND SPOT INDICATOR SYSTEM FAILED. ALSO LOST REAR BACK-UP CAMERA SHORTLY THEREAFTER. VEHICLE JUST HAS 41000 MILES ON IT. IT IS A DISTRACTION AS THE UNIT CONSTANTLY CHIMES OF THE BLIND SPOT MONITORING BEING UNAVAILABLE

12/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG6BR******
Summary

TIPM - MY CHECK ENGINE LIGHT GOES ON/OF. INTERMITTENTLY. ON FOR 4 DAYS OFF FOR 3 WEEKS. WHEN ON, MY VEHICLE HESITATES ON HIGHWAY/BACK ROADS AT SPEEDS 35-55 MPH. LIGHT GOES OFF ON ITS OWN AND STAYS OFF. OTHER RELATED ISSUES - DRIVER SIDE SEAT HEATER HAS NOT WORKED IN 2 YRS, DESPITE CHANGING THE FUSE. DRIVER SIDE OUTSIDE DOOR LOCK BUTTON DOES NOT WORK INTERMITTENTLY, UNLESS I OPEN AND CLOSE THE DOOR THEN TRY AGAIN. REMOTE START DOES NOT WORK ON OCCASION, DESPITE CHANGING BATTERIES IN THE KEY FOB. I HAD TO REPLACE THE CAR BATTERY AT 65,000 MILES. I AM MOST CONCERNED ABOUT THE HESITATION AT NORMAL DRIVING SPEEDS. I AM CERTAIN THAT THIS IS RELATED TO THE A FAULTY TIPM WHICH WILL EVENTUALLY DAMAGE OTHER PARTS AND COMPONENT. CHRYSLER NEEDS TO RECALL THIS PART ON ALL MAKES AND MODELS EFFECTED, NOT JUST THE TWO SUV'S LISTED IN THE INVESTIGATION HICH THEY SELL LEAST OF. THIS IS A FAULTY PART FROM THE MANUFACTURER AND THEY SHOULD RESPOND WITH CONCERN FOR THEIR CUSTOMERS' SAFETY.

12/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. IN ADDITION, THE VEHICLE WOULD STALL HOWEVER, THE ELECTRICAL FUNCTIONS WOULD REMAIN ON AND THE VEHICLE WAS ABLE TO BE OPERABLE WHEN THE KEY WAS REMOVED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

12/09/2015
Components: POWER TRAIN
Incident Date: 12/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE WAS BROUGHT FOR TRANSMISSION REPAIRS AT THE DEALER IN AUGUST OF THIS YEAR. WHEN THE VEHICLE WAS ENGAGED IN REVERSE, THE TRANSMISSION SHUDDERED. THE VEHICLE WAS DRIVEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED AS A NORMAL OCCURRENCE UNLESS THE VEHICLE WAS DRIVEN ABOVE 4 MPH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,621.

12/02/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG7BR******
Summary

RANDOMLY CLOSES THE POWERED DOORS AND DOESN'T STOP WHEN OBSTRUCTED, SEVERAL TRIPS TO THE DEALER AND NO ISSUES FOUND. ALWAYS WHEN IN PARK AND WITH ALL 3 METHODS OF OPENING THE DOOR, FOD, MANUALLY AND INTERIOR BUTTON. WARNING LIGHTS KEEP COMING OFF AND ON (CHECK ENGINE AND TIRE PRESSURE LOW) BUT SERVICE SHOP SAYS NO ISSUE. AUTOSTART DOESN'T WORK MUCH OF THE TIME BUT SERVICE CENTER SAYS WHEN CHECK ENGINE LIGHT IS ON IT WON'T. I AUTOSTARTED MY CAR BUT IT WOULDN'T LET ME PRESS THE BRAKES, PUSH THE START BUTTON, PUT IT IN DRIVE TO OPERATE THE VEHICLE THEN IT DIED. I WAS ABLE TO START AGAIN BUT IT IMMEDIATELY DIED AGAIN SEVERAL TIMES. I WAS TEHN LOCKED IN AND THE LIGHTS AND HORN KEPT FLASHING, THE LOCKS WOULD NOT UNLOCK. IT VERY FREQUENTLY DOES NOT DETECT THE KEY AND WILL RANDOMLY BEEP THAT THE KEY IS NOT DETECTED WHILE DRIVING AND WILL NOT START AT ALL WITH THE KEY IN HAND.

12/01/2015
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

JULY - DROVE THE VAN DOWN TO MYRTLE BEACH AND THE CHECK ENGINE LIGHT CAME ON AND WE LOST ALL POWER TO VEHICLE. HAD IT TOWED TO A REPAIR SHOP AND THEY SAID WE NEEDED A NEW ALTERNATOR AND BATTERY. GOT IT FIXED TO THE TUNE OF ALMOST $1,000. RECENTLY (LATE OCT-CURRENT) MY WIFE WENT OUT TO START IT LAST WEEK AND IT WOULDN'T START. JUST CRANKED AND CRANKED, THEN AFTER SEVERAL TRIES, IT STARTED UP LIKE NOTHING WAS WRONG. TOOK IT TO OUR MECHANIC AND THEY SAID IT WAS SOMETHING ELECTRONIC TOLD US THEY COULDN'T REPLICATE THE PROBLEM, WHICH I BASICALLY TOLD THEM THAT THEY WERE CRAZY BECAUSE IT HAS DONE IT EVERY MORNING FOR THE LAST WEEK. FINALLY NARROWED IT DOWN TO THE TIPM, WHICH BY THE WAY IS ON BACK ORDER FOR GOD KNOWS HOW LONG, AND NOT ONLY DO WE HAVE TO PAY FOR IT, . SO... NOW WHAT? I HAVE NO VEHICLE AND HAVE NO IDEA HOW LONG IT WILL BE. CHRYSLER IS DOING NOTHING TO HELP EVEN THOUGH THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS ISSUE- THE HAVE RECALLED THE DURANGOS AND CHEROKEES FOR THE SAME PROBLEM BUT FAILED TO DO ANYTHING WITH THE GRAND CARAVANS AND TOWN AND COUNTRY... WE BOUGHT A $25,000 VEHICLE SO WE DIDN'T HAVE ISSUES LIKE THIS... I'VE ALWAYS BEEN A CHRYSLER PERSON MYSELF BUT AM HAVING SECOND THOUGHTS ABOUT OUR NEXT VEHICLE.

11/25/2015
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG6BR******
Summary

TIPM SYSTEM FAULTY! FUEL RELAY SWITCH IS BAD AND SHOULD BE INCLUDED IN THE RECENT RECALL. VEHICLE WON'T START AND STALLS INTERMITTENTLY. HAD TO TAKE TO DEALERSHIP AND THE DIAGNOSTIC CONFIRMED. SEE PHOTO. CALLED CHRYSLER AND THEY REFUSED TO REPLACE THE PART WHICH COSTS WITH LABOR 1100.00. THIS IS THE SAME ISSUE THAT THEY JUST RECALLED AND THEY NEED TO PROVIDE US WITH SOME ASSISTANCE, I DRIVE MY FAMILY IN THIS VEHICLE!!

11/21/2015
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 08/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

THE TIPM RECALL FOR JEEP AND DURANGO SHOULD BE EXTENDED TO ANY VEHICLE WITH THAT SPECIFIC PART, INCLUDING MY VEHICLE, THE 2011 CHRYSLER TOWN AND COUNTRY. MY TIPM IS THE SAME PART THAT WAS RECALLED IN OTHER VEHICLES, IT SHOULD BE FOCUS OF THE RECALL, NOT THE HOST VEHICLES WITH THE MOST COMPLAINTS. MY VEHICLE EXHIBITED THE EXACT SYMPTOMS AS THOSE DESCRIBED IN COMPLAINTS THAT TRIGGERED THE RECALL OF THE TIPMS. MY TOWN AND COUNTRY WOULD NOT START WHETHER COLD OR HOT, HOME OR IN A STRANGE PARKING LOT, IF IT WAS PARKED OR STALLED WHILE DRIVING. IT GOT TO THE POINT WHEN MY WIFE WAS STRANDED AWAY FROM HOME. MY LOCAL MECHANIC, NARROWED IT DOWN TO THE TIPM, HOWEVER WAS NOT EQUIPPED TO REPLACE AND PROGRAM THE NEW PART. THE DEALERSHIP THAT I TOOK IT TO DISMISSED THE PROBLEM AND INSISTED IT WAS THE FUEL PUMP. IT WAS NOT THE FUEL PUMP AND AFTER HAVING MY OWN MECHANIC REPLACE THE FUEL PUMP, THE TIPM DEFECT CONTINUED FROM THE MOMENT OF THE FUEL PUMP REPAIR. I WAS ABLE TO MAIL THE TIPM ITSELF TO A GAUGE REPAIR SPECIALIST WHO INSTALLED A NEW FUEL PUMP RELAY DIRECTLY TO THE CIRCUIT BOARD FOR $100.00. THE VEHICLE STARTED WITHOUT SYMPTOMS AS SOON AS THE REPAIRED TIPM WAS INSTALLED. A CHRYSLER SERVICE MEMBER LET ME KNOW THAT THE SYMPTOM SOUNDED LIKE THE FUEL PUMP RELAY WHICH IS SOLDERED TO THE BOARD, THE ONLY CHRYSLER EMPLOYEE REMOTELY INTERESTED IN HELPING ME. MADE SCENTS TO ME SO I WENT WITH AN OUTSIDE SOLUTION. THE GAUGE REPAIR SPECIALIST HAD REPAIRED HUNDREDS OF THIS SAME TIPMS BEFORE THEY WERE RECALLED. I WOULD EXPECT THE SAME RECALL FOR ALL TIPMS REGARDLESS OF THE VEHICLE IN WHICH THEY WERE INSTALLED. THE FACT THAT THE PART IN MY VEHICLE WAS BACKORDERED DO TO THE RECALL SUBSTANTIATES THE IDEA THAT IT SHOULD BE INCLUDED IN THE RECALL. WAITING FOR CORRECT DIAGNOSES AND BACKORDERED PARTS WOULD MEAN ANOTHER TWO MONTHS WAITING. PHOTO: BURNT CONTACTS UNDER THE FUEL PUMP RELAY.

11/16/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5D19AR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/16/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 10/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

FIRST THE TRANSMISSION WENT OUT AT ABOUT 60000 MILES HAD THAT FIXED NOW HAS PROBLEM STARTING

11/12/2015
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

AS WE WERE DRIVING AT ABOUT 30 MPH THE VAN STARTED TO ACCELERATE ON ITS OWN. IT REVVED UP TO 70 MPH THEN TO 50 THEN TO 20 THEN BACK UP TO 70. WE COULDN'T CONTROL THE SPEED WITH GAS PEDAL OR THE BRAKE PEDAL. WE WERE JUST GLIDING. I TOLD MY WIFE TO PUT IT INTO NUETRAL AND TAP ON BRAKE PEDAL TILL WE FINALLY SLOWED DOWN. WE THEN TURNED VAN OFF AND LET IT SIT. WE THEN CALLED ARE MECHANICS AS WE JUST HAD A TRANSMISSION FLUSH DONE. OF COURSE THEY FOUND NOTHING WRONG WITH IT BECAUSE IT WASN'T DOING IT FOR THEM. WE TRUST OUR MECHANICS AS WE HAVE BEEN USING THEM FOR YEARS NOW ON ALL OUR VEHICLES AND HAVE NEVER HAD A PROBLEM UNTIL THIS VAN. THE NEXT DAY WE ARE SITTING AT A LIGHT AND THE VAN IS JUMPING LIKE IT WANTS TO GO AND A LOUD CLUNK NOISE HAPPENS LIKE ITS SHIFTING GEARS. THEN THE FOLLOWING MORNING MY WIFE IS GETTING IN VAN TO TAKE KIDS TO SCHOOL AND TURNS ON VAN AND IT TURNS ITSELF OFF. OUR MECHANICS HAD THIS VAN FOR 2 DAYS AND HAVE DROVE IT WITH THERE COMPUTERS HOOKED UP TO IT AND NO RED FLAGS. THE MAIN MECHANIC SAYS IT'S PROBABLY THE COMPUTER. AFTER FURTHER RESEARCH ON THIS VAN I NOW HAVE FOUND THIS IS A VERY COMMON PROBLEM WITH THIS MAKE,MODEL,YEAR. YET NOTHING HAS BEEN DONE TO RESOLVE IT. THIS IS A MAJOR SAFETY ISSUE THAT APPARENTLY CHRYSLER IS AWARE OF BUT WOULD RATHER MAKE $1200 OFF CONSUMERS THEN FIX ON THERE OWN. CLEARLY MY SAFETY AND MY FAMILIES SAFETY ISN'T A CONCERN FOR THEM. WE DRIVE ALMOST AN HOUR ON THE HIGHWAY EVERY OTHER WEEK. NOW I HAVE TO BE WORRIED THIS VAN WON'T DRIVE MY FAMILY INTO ANOTHER VEHICLE BECAUSE ITS TAKING OVER AND WE HAVE NO WAY OF STOPPING IT.

11/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/09/2015
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 10/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG3BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRUNK LID OPENED INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTACT WAS INFORMED THAT THE REMOTE MADE CONTACT WITH THE DOOR AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 1/21/16 LN THE CONSUMER STATED THE LID GOES UP AND DOWN ON ITS OWN. THE CONSUMER STATED HE WAS IN THE HEAD AND CAUSED A BUMP TO FOR ON THE CONSUMERS HEAD, WHEN THE LID CAME DOWN ON ITS OWN. UPDATED 03/30/16.*JB *TR

11/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

CAR DOES NO START AT ALL TIMES. MECHANIC SAID ITS THE TIPM

11/04/2015
Components: UNKNOWN OR OTHER
Incident Date: 01/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG0BR******
Summary

PURCHASED VEHICLE IN AUGUST, 2014. IN JANUARY 2015, AFTER STARTING VEHICLE, BLIND SPOT SYSTEM CHIMED AND LIGHTS IN MIRRORS STAYED ON STEADILY. SYSTEM STATED BLIND SPOT SYSTEM NOT AVAILABLE. AFTER MUCH RESEARCH, NUMEROUS COMPLAINTS ABOUT THIS PROBLEM, AND THE COST TO REPAIR. THIS IS A SAFETY ISSUE AS IT HELPS PREVENT CRASHES DUE TO BLIND SPOTS. NOW EVERY TIME I START VEHICLE, I HAVE TO LISTEN TO THE CHIME INFORMING ME IT IS NOT OPERABLE. VEHICLE HAD APPROXIMATELY 59,000 MILES WHEN THIS SYSTEM FAILED.

11/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG6BR******
Summary

I HAD JUST PARKED THE VEHICLE, CAME BACK APPROXIMATELY 20 MINUTES LATER AND THE VEHICLE WAS COMPLETELY DEAD. NO POWER ANYWHERE. POWER DOORS, WINDOWS, RADIO, HORN, IGNITION, LIGHTS, CHIMES, STEERING. NOTHING WORKED. HAD TO HAVE VEHICLE TOWED. I THEN SPENT MONEY ON A NEW BATTERY BECAUSE MY BATTERY WAS SHORTED OUT BY THIS ELECTRICAL ISSUE. I WAS THEN TOLD IT WAS THE TIPM AND THAT THIS WASN'T COVERED UNDER MY EXTENDED WARRANTY. IN DOING RESEARCH I LEARNED THAT THIS IS A KNOWN ISSUE AND THAT CHRYSLER HAS BASICALLY REFUSED TO DO A RECALL ON THIS. THIS IS EXTREMELY UNSAFE AS THIS COULD HAVE HAPPENED WHILE DRIVING DOWN THE HIGHWAY AT 70 MPH. THIS COULD HAVE BEEN FATAL AS WHEN THE POWER IS LOST, THE ENGINE SHUTS DOWN CAUSING IT NEARLY IMPOSSIBLE TO STEER, CAUSING THE FLASHERS TO BE INOPERABLE, CAUSING THE HORN NOT TO WORK, AND BECAUSE THEIR IS NO POWER THE AIRBAGS WOULD NOT DEPLOY IN A CRASH.

11/03/2015
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 11/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

AFTER BEING IN THE SHOP FOR 4 WEEKS THEY TOOK A TIPM OFF OF ANOTHER VEHICLE TO SEE IT THAT WOULD FIXED MINE. IT FINALLY WILL START, I GOT IT OUT OF THE SHOP ON 10/20/15. I HAVE HAD NO PROBLEMS UNTIL 11/1/15 AROUND 9 P.M. MY VAN WAS IN MY DRIVEWAY AND I HEARD A HORN AND LOOKED OUTSIDE MY LIGHTS WHERE ON AND THE VAN WAS RUNNING. MY KEYS WHERE IN MY PURSE ACROSS THE ROOM. IT WAS THE WEIRDEST THING. I WENT OUT THERE, THE DOORS WERE LOCKED AND RUNNING. I HAD TO GET MY KEYS AND CUT IT OFF. I HOPE I AM NOT FIXING TO START HAVING PROBLEMS WITH THIS TIPM.

11/02/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

WHILE DRIVING, THE DASHBOARD LIGHTS AND REAR HEAT CONTROLS BEGAN BEHAVING ERRATICALLY - FLASHING AS IF SOMEONE WAS PLAYING WITH THEM WHEN NO ONE ELSE WAS IN THE VEHICLE. THIS LASTED SEVERAL MONTHS. THEN THE VAN BEGAN STARTING VERY SLOWLY AND ONLY AFTER SEVERAL ATTEMPTS BEFORE NOT STARTING AT ALL. DURING THIS TIME WE REPLACED THE BATTERY BELIEVING IT TO BE A BATTERY ISSUE. AFTER THE VAN WOULD NOT START, IT WAS TAKEN TO THE LOCAL CHRYSLER DEALERSHIP WHERE WE WERE TOLD IT WAS A FUEL RELAY WHICH WAS INTEGRATED INTO THE FUSE PANEL AND THE ENTIRE THING NEEDED TO BE REPLACED.

10/22/2015
Components: ENGINE
Incident Date: 10/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 33,000.

10/19/2015
Components: SERVICE BRAKES
Incident Date: 01/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DGXBR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 20 MPH, THE VEHICLE SHOOK VIOLENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THIS WAS A RECURRING ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 46,000.

10/15/2015
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 10/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG7BR******
Summary

WHILE ATTEMPTING TO START IGNITION THIS MORNING, THE ENGINE CRANKED OVER ONCE THEN STALLED AND WOULD NOT RESTART. ALL DASH LIGHTS AND RADIO WORKED HOWEVER POWER WINDOWS WORKED INTERMITTENTLY. AFTER ABOUT TWENTY MINUTES, THE ENGINE FINALLY STARTED BUT THE TRACTION CONTROL OFF LIGHT REMAINED ILLUMINATED FOR ANOTHER TEN MINUTES OR SO.

10/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

2011 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REAR VENT WINDOW SWITCH RECALL PARTS. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. *JB

10/14/2015
Components: STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 09/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

FOR A WEEK I HAD TROUBLE GETTING VEHICLE TO START, ON 9/10/15 ONLY 5 MONTHS AFTER BUYING VEHICLE IT STARTING LOOSING POWER WHILE I WAS DRIVING 45 MPH DOWN A BUSY HIGHWAY. NO LIGHTS CAME ON INDICATING THERE WAS NO POWER IT JUST STARTED SLOWING DOWN, SO I PULLED OVER WHICH WAS VERY HARD TO DO BECAUSE THE STEERING WHEEL WAS TIGHT AND THE BRAKES WERE TIGHT AS WELL. FINALLY GOT IT TO CRANK SO I COULD GET TO A SAFE PLACE OFF OF THE SIDE OF THE ROAD. I HAD IT TOWED TO A LOCAL MECHANIC WHO STATED IT WAS FUEL PUMP BUT HE WANTED DEALERSHIP LOOK AT IT TO BE SURE THAT WAS THE ONLY THING. THEY TOWED IN ON 9/16/15. WAS NOT ABLE TO GET IT FIXED UNTIL 9/23/15, WHEN I HAD MY HUSBAND TAKE ME TO PICK IT UP. I DROVE IT ACROSS TOWN TO WORK, AT LUNCH WOULD NOT CRANK. THEY HAD TO TOW IT BACK TO DEALERSHIP WHERE THEY INFORMED ME THERE WAS A BAD CONNECTOR AND WAS FIXING THAT. AFTER FIXING THAT STILL WOULD NOT CRANK SO THEY HAVE BEEN GOING WIRE FOR WIRE TRYING TO FIND OUT THE PROBLEM BECAUSE THE TIPM IS ON NATIONAL BACKORDER SO UNABLE TO GET A NEW ONE FOR NOW. IT HAS BEEN 3 WEEKS WITHOUT MY VAN.

10/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED OFF, IT WOULD OCCASIONALLY FAIL TO RESTART. THE VEHICLE WAS UNABLE TO START FOR THE ENTIRE LAST MONTH. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED SEVERAL TIMES, BUT RESTARTED AFTER A WHILE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

10/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

2011 CHYRSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE. *SMD RECALL # 14V234000. *JB

10/07/2015
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 10/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG7BR******
Summary

2011 CHRYSLER TOWN AND COUNTRY. THE SLIDING DOORS FAILED TO REMAIN OPEN AND IT AUTOMATICALLY CLOSED.THE DOOR REQUIRED EXCESSIVE FORCE TO AVOID CLOSING AND PREVENTING AN INJURY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED ON TWO SEPARATE OCCASIONS WHERE THEY FLASHED THE COMPUTER, BUT THE PROBLEM REOCCURS. THE APPROXIMATE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 65,000.

10/02/2015
Components: ENGINE
Incident Date: 09/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG6BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHEN THE BRAKES WERE ENGAGED, THE ENGINE RPMS RAPIDLY INCREASED AND EXHIBITED A LOUD REVVING SOUND. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 29,500.

09/30/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/18/15*LJ UPDATED 12/10/15. *JB

09/30/2015
Components: SERVICE BRAKES
Incident Date: 09/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG4BR******
Summary

VAN IS DRIVEN BY TWO SENIORS WHO DO NOT ABUSE BRAKES. AT 27000 MILES, ROTORS REQUIRED TURNING DUE TO WARPAGE. AT 49000 MILES, PROBLEM HAS RECURRED AND ROTORS WILL AGAIN REQUIRE SERVICE OR REPLACEMENT.

09/23/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG6BR******
Summary

MY 2011 CHRYSLER TOWN AND COUNTY VAN HAS A BAD FUEL PUMP RELAY - CAUSING THE FUEL PUMP TO NOT SHUT OFF. THIS DRAINS THE BATTERY AND IS ALSO A FIRE HAZARD TO ME AND MY 4 CHILDREN THAT I DRIVE IN THIS VAN EVERY DAY. IT IS THE SAME EXACT ENGINE AND PROBLEM THAT WAS INCLUDED IN A RECALL FOR DODGE DURANGOS AND JEEP CHEROKEES, YET CHRYSLER REFUSES TO FIX THE VEHICLE UNDER RECALL. I CALLED CHRYSLER AND THEY TOLD ME "THEY DO NOT FEEL BAD NOT DO THEY CARE IF I CATCH ON FIRE AND SUE THEM", AND THAT THEY "WILL NOT INCREASE THE RECALL TO INCLUDE OTHER VEHICLES REGARDLESS OF COMPLAINTS" THE DEALERSHIP IS NOW TELLING ME THAT THE FUEL PUMP MODULE IS PART OF THE TOTAL INTEGRATED POWER MODULE AND WILL BE $1100 TO REPLACE, AND THAT THE PARTS ARE ON BACK ORDER AND THEY HAVE NO CLUE WHEN THEY WILL BE IN. I FEEL LIKE CHRYSLER IS PUTTING MYSELF AND OTHER SAFETY IN JEOPARDY AND SOMETHING SHOULD BE DONE ABOUT THIS. THEY ARE TRYING TO KILL US, AND ARE NOT EVEN GIVING US A CHANCE TO FIX IT. PLEASE HELP.

09/21/2015
Components: ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG3BR******
Summary

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. .....UPDATED 02/10/16 *BF, 03/29/18*JB *TR

09/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V2340000(ELECTRICAL SYSTEM) WAS RECEIVED IN JUNE OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/11/2015
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 08/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

CAR WOULD NOT START. ONCE THE CAR STARTED IT WOULD DIE WHILE DRIVING WITH NO WARNING. DEALER HAD TO REPLACE THE TIPM TO FIX PROBLEM.

09/11/2015
Components: ENGINE
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

WHILE DRIVING AT 45 MILES PER HOUR THE ENGINE STOPPED WORKING AND SO DID THE POWER ASSIT BRAKES.

09/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE BLIND SPOT MONITORING DETECTION WARNING LIGHT ILLUMINATED AND A CHIME SOUNDED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SENSORS AND THE COMPUTER BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

09/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/09/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

-JAN 2015- THE KEY WAS LODGED IN THE IGNITION AND WOULD NOT COME OUT. I HAD IT TOWED TO NEAREST CHRY DEALER TO FIX. - JAN TO MAY- CAR INTERMITTENTLY STALLS/WON'T START. SOMETIMES STARTS WITH A JUMP. -MAY- MECHANIC/BATTERY INSTALLED $268. -JUNE/JULY- CAR INTERMITTENTLY STALLS/WON'T START. STARTS IF YOU WAIT A WHILE. -AUGUST-WON'T START/WONT JUMP/STRANDED WITH KIDS/TOWED TO MECHANIC. -CHANGED MY BATTERIES IN MY KEY FOBS AT LEAST 3 TIMES IN 2015. -I AM CONSTANTLY STRANDED WITH MY CHILDREN AND SPEND DAYS WITHOUT MY CAR WAITING FOR MECHANICS TO FIND OUT THE PROBLEM. THE CHRYSLER DEALER INFORMS ME THAT IT'S A MINIMUM OF $200 JUST TO LOOK AT IT. IT WILL MOST LIKELY BE MORE IF IT'S ELECTRICAL AND THEY NEED A DAY OR TWO. I HAVE TO GET MY KIDS TO AND FROM SCHOOL AND CAN'T PAY FOR ANOTHER CAR. MECHANIC SAID TO LOOK AT BULLETINS/INFO ON TIPM AND WIN. OTHER CHRY YEAR/MAKES HAVE HAD EXACT SAME ISSUES AND WERE RECALLED. THERE IS A CLASS ACTION SUIT FOR THIS YEAR/MAKE AND MANY MORE. HOW AM I STILL DRIVING? I WAS GIVEN A TIP BY A MECHANIC: OPEN THE HOOD AND THEN THE FUSE BOX. REMOVE THE M27 FUSE. WAIT 10 SECONDS. REPLACE FUSE. START CAR. IT'S BEEN WORKING SO FAR! APPARENTLY, THIS CLEARS A SOFTWARE LOCKUP IN THE MODULE.

09/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE; HOWEVER, THE VENT WINDOW DID NOT OPEN DUE TO AN INTERIM REPAIR WHERE THE TECHNICIAN DISCONNECTED THE SWITCH.

09/06/2015
Components: EXTERIOR LIGHTING
Incident Date: 08/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG5BR******
Summary

THE TURN SIGNAL LENSES ON THE OUTSIDE MIRRORS, FALL OFF, GREATLY DIMINISHING THE BRILLIANCE OF THE TURN SIGNAL.

09/02/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

THE CAR HAD POWER, BUT WOULD NOT START. CONTINUED TO TRY, BUT WOULD NOT START. POPPED HOOD, SLAPPED TIPM, CAR STARTED.

09/02/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

I HAVE BEEN WAITING SINCE MAY 2015 FOR THE REPLACEMENT PART FOR MY REAR QUARTER VENT WINDOW. I AM STILL ON A WAITING LIST AND HAVE MANY, MANY MORE PEOPLE AHEAD OF ME. WHY WOULD IT TAKE SO LONG TO GET THE NECESSARY PART TO THE DEALERSHIP? THIS RECALL IS FROM JUNE 2014! I DRIVE WITH SMALL CHILDREN IN MY VAN EVERY DAY. THEY ARE STRAPPED INTO CAR SEATS AND I CAN'T IMAGINE THE HORROR IF A FIRE BROKE OUT. PLEASE PROVIDE A RESOLUTION.

08/27/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

WE HAVE RECEIVED A SAFETY RECALL NOTICE FOR OUR VEHICLE REGARDING THE REAR QUARTER WINDOW SWITCH. MULTIPLE CALLS TO THE LOCAL CHRYSLER DEALERSHIPS HAVE ALL GOTTEN THE SAME RESPONSE...THE PART IS ON BACK ORDER AND THEY HAVE NO IDEA WHEN IT WILL BE IN. AND THEY WILL NOT TAKE DOWN OUR NAME AND CALL US WHEN IT COMES IN. THEY SUGGESTED JUST CALLING BACK EVERY FEW MONTHS. THIS IS QUITE FRUSTRATING. IN THE RECALL NOTICE IT SAID TO CONTACT IF THE DEALER COULD NOT REPLACE PART IN A REASONABLE AMOUNT OF TIME. I FEEL THAT THIS TIME FRAME IS NO LONGER REASONABLE.

08/26/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/26/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/25/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG3BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR APPOINTMENT WITHIN A REASONABLE TIME FRAME. THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH SEVERAL MONTHS AGO. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. MA 10/19/15

08/25/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DGXBR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/14 WHEN THE CONSUMER ARRIVED AT THE DEALER, TO HAVE THE PART REPLACED, SHE WAS INFORMED THE PART WAS NOT AVAILABLE. UPDATED 01/25/16

08/25/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG4BR******
Summary

WE PURCHASED THIS VEHICLE 6 MONTHS AGO. WE HAD NO ISSUES UNTIL RECENTLY THE VEHICLE WOULD NOT START. WE MADE SEVERAL ATTEMPTS TO START THE VEHICLE AND FINALLY IT WOULD TURN ON. THE FOLLOWING MORNING WE TRIED TO TURN IT ON AND IT WOULDN'T. THIS TIME THE VEHICLE WOULD NOT TURN ON. I TOOK IT TO A MECHANIC WHO TESTED THE FUEL PUMP AND DISCOVERED THERE MAY BE AN ISSUE WITH THE TIPM BOX. AFTER LOOKING THIS INFORMATION UP I FOUND THAT OTHERS ARE HAVING THE SIMILAR ISSUE AND SO I DECIDED TO REPORT THIS ISSUE.

08/25/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

I RECEIVED A SAFETY RECALL IN JUNE 2014 ADVISING OF REAR QUARTER VENT WINDOW SWITCH ON MY VEHICLE MAY OVERHEAT. ON JULY 3, 2014 I TOOK MY CAR IN FOR SERVICE AT CROTON AUTO PARK SERVICE DEPT, CROTON, NY AND SHOWED THEM MY RECALL NOTICE. I WAS TOLD THAT THEY WIRE HAD BEEN DISCONNECTED AND THAT WHEN THE PART CAME IN I WOULD BE CONTACTED. IT HAS BEEN A YEAR AND 1 MONTH AND AM STILL WAITING TO BE CALLED BY THE SERVICE DEPARTMENT TO MAKE REPAIRS TO THE DEFECTED ELECTRICAL WIRES. UPON MY LAST VISIT AROUND JUNE 2015 TO THE SERVICE DEPARTMENT I WAS ADVISED THAT THEY STILL HAD NOT RECEIVED THE PARTS, MY NAME WAS ON A LIST AND THAT CHRYSLER WAS BACKED UP MAKING THE CORRECTED PART. THIS CAR HAS BEEN NOTHING BUT A HEADACHE SINCE I DROVE IT OFF THE LOT WITH SEVERAL MANUFACTURER DEFECTS. THE FIRST LESS THAN 750 MILES ON THE CAR. AND THE SERVICE DEPT AT CROTON AUTO PARK IS ATROCIOUS, WITH REPAIRS TAKING EXCESSIVE TIME TO MAKE REPAIRS.

08/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. THE FAILURE MILEAGE WAS 85,000. MA 10/16/15

08/24/2015
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 08/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

CAR CRANKS BUT WILL NOT START. MY TIPM IS FAULTY IN MY 2011- CHRYSLER TOWN & COUNTRY @53896 MILES CAUSING OUR VEHICLE NOT TO RUN. WE WERE LUCKY THAT THIS ISSUE DID NOT OCCUR WHILE DRIVING ON THE HIGHWAY WITH MY CHILDREN. CHRYSLER CHARGED $395 IN LABOR AND $22 FOR THE PART PLUS TAX. AS YOU ARE PROBABLY ALREADY AWARE, THIS FIX WAS NOT PERMANENT; YET THE DEALERSHIP SAYS "ALL 'WORK IS COMPLETED". NO YOU DID NOT FIX TIPM; JUST "INSTALLED EXTERNAL FUEL PUMP RELAY". WE WOULD LIKE OUR VEHICLE RESTORED TO ITS ORIGINAL CONDITION.

08/22/2015
Components: ELECTRICAL SYSTEM,SEATS,FUEL/PROPULSION SYSTEM
Incident Date: 08/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

CAR WILL TURN OVER BUT NOT START. HAD IT TOWED TO A DEALER WHILE AWAY FROM HOME ON A FAMILY ROAD TRIP. AFTER SEVERAL HOURS OF WAITING THE DEALER SAID THE PROBLEM WAS A FAULT WITH THE TIPM AND THAT IT WOULD NEED TO BE REPLACED AT A COST OF OVER $1100 DOLLARS. I HAVE NO OTHER ALTERNATIVE, BUT WHAT AN EXPENSIVE REPAIR.

08/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE WINDOW FAILED TO OPEN. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,320.

08/20/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/20/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/20/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/07/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. MA 10/25/15 THE CONSUMER STATED THE PARTS WERE REPLACED. UPDATED 11/03/15.*JB

08/20/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

THIS IS A RECALL THAT I RECEIVED A NOTICE ABOUT 8 MONTHS AGO. THE VENT WINDOW SWITCH I GO TO THE DEALER & THEY SAY THEY HAVE NOT RECEIVED THE PARTS .A YEAR IS A LITTLE LONG TO WAIT FOR PARTS.

08/20/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 08/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG6BR******
Summary

WE CAN NOT GET CHRYSLER TO ORDER PARTS AND REPAIR THE RECALL FOR THE REAR QUARTER VENT WINDOW SWITCH. THIS IS RECALL P25/NHTSA 14V-234. THEY NEVER HAVE THE PARTS AND ARE NOT WILLING TO ORDER THE NEEDED PARTS FOR THE RECALL. THEY SUGGEST CALLING THEM WEEKLY TO SEE IF ANY PART CAME IN THAT WEEK.

08/20/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/06/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VENT WINDOW SWITCH WAS REPAIRED; HOWEVER, THE BLIND SPOT SENSORS AND THE BACK UP CAMERA CONNECTED ON THE SAME WIRING HARNESS FAILED. THE APPROXIMATE FAILURE MILEAGE WAS 71,019. THE VIN WAS NOT AVAILABLE.

08/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN MARCH OF 2015. THE DEALER STATED THAT THE MANUFACTURER PROVIDED ONE PART PER WEEK. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.

08/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE PARKED, A STRONG BURNING ODOR EMITTED FROM THE VENT WINDOW SWITCH IN THE DRIVER'S DOOR ARM REST. THERE WERE NO FLAMES VISIBLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE VENT WINDOW SWITCH IN THE DOOR ARM REST WAS DISCONNECTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE. MA 10/15/2015 *CN

08/17/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

THIS IS IN REGARDS TO A SAFETY RECALL. FOR THE REAR QUARTER VENT WINDOW SWITCH. AFTER TALKING TO JOHNSON AND SONS 1910 WEST GRAND AVE., WISCONSIN RAPIDS, WI 54495. (888)544-6369 TWICE FOR AN APPOINTMENT I WAS TOLD THERE IS A TWO YEAR WAIT!!!! SINCE THEN THE SWITCH STOPPED WORKING. THE VENTS HAD TO BE MANUALLY CLOSED. AND NOW DO NOT WORK AT ALL. THIS NOT AN ACCEPTABLE OR REASONABLE TIME TO WAIT FOR THE PART. I COULD FIX IT MYSELF IF I HAD THE PART. PLEASE CHECK INTO THIS MATTER. THANK YOU. *TR

08/14/2015
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 08/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG9BR******
Summary

BATTERY FAILURE LAST MONTH FOLLOWED BY A TIPM FAILURE THIS MONTH. BATTERY COST ME $220 TO REPLACE. I FOUND OUT IT COULD HAVE BEEN CAUSED BY THE TIPM FAILURE. 8/12/15 COULD NOT START CAR. I TOOK IT BACK TO THE DEALER AND THEY TOLD ME THE TIPM WAS NOT SENDING A SIGNAL TO THE FUEL PUMP AND HAD TO BE REPLACED. IT WAS NOT COVERED AND IT COST ME $1050.05 TO REPLACE. THIS SEEMS TO BE A MAJOR ISSUE WITH CHRYSLER VEHICLES.

08/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/13/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DX1AR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

08/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DGXBR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

WHEN EITHER USING THE KEYLESS ENTRY CONTROL OR USING THE INTERIOR DOOR LOCK CONTROLS THE RH FRONT PASSENGER DOOR WILL NOT LOCK/UNLOCK USING THE ELECTRONIC CONTROLS. HAD BEEN FUNCTIONAL UP TO THIS POINT IN TIME. HAVE TO MANUALLY PUSH DOWN THE LOCK BUTTON AND TO UNLOCK , HAVE TO REACH OVER AND PULL THE DOOR HANDLE IN ORDER TO UNLOCK THE DOOR. APPARENTLY A VERY COMMON COMPLAINT FOR THIS MODEL.

08/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG0BR******
Summary

THIS IS WITH REGARD TO A CHRYSLER REAR QUARTER VENT WINDOW SWITCH SAFETY RECALL P25/NHTSA 14V-234. WE RECEIVED THE RECALL AROUND MAY 2014 AND WENT TO THE LOCAL DEALER SHORTLY AFTER. THEY DID NOT HAVE THE PART SHIPPED FROM CHRYSLER AND DISCONNECTED OUR VENT WINDOW SWITCH AS A SAFETY MEASURE UNTIL THE PART COMES IN. WE HAVE CHECKED NUMEROUS TIMES AND THEY STILL HAVE NOT RECEIVED THE PARTS FROM CHRYSLER AS OF AUGUST 2015. THE DEALER APPEARS TO HAVE DONE WHAT THEY CAN AND THE HOLD UP HAS BEEN WITH CHRYSLER.

08/07/2015
Components: ENGINE
Incident Date: 08/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

WE HAVE OWNED OUR VAN FOR 3 WEEKS. IT HAS BEEN IN THE SHOP ONCE ALREADY AND I HAVE ANOTHER CALL INTO THE DEALERSHIP. STARTING 07/2015 THE VAN WOULD NOT START EASILY, THREE TIMES ONCE I HAD IT STARTED AND WAS PHYSICALLY DRIVING IT SHUT DOWN. WE HAD IT BROUGHT IN FOR SERVICE AND THEY FIXED THE AIR FILTER. WHEN IT WAS RETURNED IT RAN OKAY FOR TWO DAYS AND THEN THE PROBLEMS BEGAN AGAIN. TODAY I DROVE THE VAN TO AND FROM THE GROCERY STORE. I WENT TO PUT THE VAN IN MY GARAGE AND IT WILL NOT START AT ALL. THE ENGINE TRIES BUT NEVER STARTS. THE LIGHTS COME ON, WINDOWS GO UP AND DOWN AND THE DOORS CAN LOCK. IT JUST WONT START.

08/01/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 05/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG5BR******
Summary

WHILE TRAVELING ON AN INTERSTATE HIGHWAY, THE CHECK ENGINE LIGHT LIT-UP ON THE DASH. I PULLED OFF THE ROAD AND CALLED MY DEALER WHICH WAS LOCATED 15 MILES AWAY AND WAS TOLD THAT I MAY NOT MAKE IT BACK TO THEM FOR SERVICE. THE ENGINE WOULD QUIT. I DID DRIVE TO THE DEALER WITHOUT INCIDENT. THE ALTERNATOR WAS REPLACED BY THE DEALER AT A COST OF $577.35. THE CAUSE OF THE FAILURE OF THE ALTERNATOR WAS NOT IDENTIFIED, 14V-634 DOES NOT INCLUDE THE TOWN AND COUNTRY BUT INCLUDES OTHER CHRYSLER, DODGE AND JEEP VEHICLES OF THE SAME YEAR. I AM REQUESTING THAT THIS VEHICLE BE CONSIDERED FOR THIS RECALL.

07/30/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5D1XAR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/23/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Incident Date: 11/15/2013
Crash: No
Fire: No
Summary

TURN SIGNAL LAMP ON BOTH MIRRORS DEFECTIVE. COVER COMES OFF EXPOSING THE ELECTRICAL BOARD WITH THE LIGHTS. BOTH SIDES NOT FUNCTIONING. THIS APPEARS TO BE A COMMON ISSUE ON THE INTERNET. WE HAVE A CHRYSLER MAXIMUM CARE PLAN WHICH IT THE BEST WARRANTY CHRYSLER OFFERS BUT THIS PART IS NOT COVERED. THIS ITEM IS FOR ADDED SAFETY BUT NOT FUNCTIONING AND I'M CONCERNED EXPOSED ELECTRICAL BOARDS TO THE WEATHER COULD CAUSE A SHORT OR FIRE.

07/21/2015
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG6BR******
Summary

SO, STARTED WITH KEY FOBS NOT WORKING NEXT WAS THE AIR BAG LIGHT GOING OFF AND ON AND NOW IT WONT EVEN START. AFTER LETTING THE VAN SIT FOR A WILE IT WILL START HOWEVER NOW IT WILL JUST SHUT OFF WILE DRIVING.

07/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG7BR******
Summary

BLIND SPOT INDICATORS BEGAN TO MALFUNCTION WITH INDICATORS IN MIRRORS REMAINING ON, AND DRIVER INFORMATION SYSTEM STATING THE BLIND SPOT INDICATOR SYSTEM FAILED. ALSO LOST REAR BACK-UP CAMERA SHORTLY THEREAFTER. PURCHASED THIS VAN AS A REPLACEMENT TO MY 2005 T&C WITH 280,000 MILES.

07/20/2015
Components: VISIBILITY
Incident Date: 06/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/17/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/17/2015
Crash: No
Fire: No
Summary

THE LOW PRESSURE WARNING LIGHT AND CHIMES REPEATEDLY GO ON AND OFF, SEVERAL TIMES A MINUTE, WHILE DRIVING WHEN THE TIRES ARE AT CORRECT PRESSURE. IT IS INCREDIBLY DISTRACTING WHILE DRIVING.

07/17/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHUT OFF IN THE OFF MODE AND THE KEY HAD TO BE REMOVED IN ORDER TO SHUT OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FIRMWARE NEEDED TO BE RE-FLASHED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 50,000.

07/16/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE AVAILABLE FOR THE REPAIR. THE DEALER STATED THAT IF THE IGNITION SWITCH GLOWED GREEN, THE PARTS WERE NOT AVAILABLE. THE CONTACT MADE SEVERAL ATTEMPTS TO HAVE THE VEHICLE REPAIRED SINCE AUGUST OF 2014. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH SEVERAL MONTHS AGO. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

07/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG9BR******
Summary

JUST PURCHASE A USED 2011 T&C , REMOTE START AND KEY LESS START, THIS MORNING MY PREGO WIFE TRY TO TAKE MY DAUGHTER TO THEIR CAMP , AND CAR WON'T START , NO ERROR MESSAGE , NO BATTERY PROBLEM INDICATION , STRANGELY ENOUGH , THE ACCESSORY POWER WAS STAYED ON EVEN WHEN WE TRY TO LOCK IT . AFTER ABOUT 30 MINUTES OF TRYING WITH NO RESULT , THE CAR WAS SUDDENLY TURNED ON. READ IN FORUMS , SEEM TO BE A SYMPTOM OF THE TIPM ISSUE

07/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT IT TOOK NUMEROUS ATTEMPTS TO START THE VEHICLE. THE FAILURE RECURRED EIGHT TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND THE WIRELESS WIN MODULE WAS REPLACED. THERE WAS A RECALL ASSOCIATED WITH CERTAIN MODEL YEARS 2009-2010 UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

07/04/2015
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG6BR******
Summary

TIPM FAILURE FIRST STARTED PRESENTING AS DIFFICULTY STARTING APPROXIMATELY ONE MONTH AGO, THEN WENT AWAY FOR A BIT. TODAY THE CAR FAILS TO START AT ALL. TOLD THAT IT WAS TIPM AND THAT THE COST IS $$$ JUST FOR THE PART..

06/26/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

WHEN STARTING VEHICLE,IT ACTS LIKE THE BATTERY IS DEAD, THE STARTER CLICKS SEVERAL TIMES THEN STARTS LIKE NORMAL....UPDATED 11/13/15 *BF UPDATED 1/4/2015 *JS

06/26/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/24/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 06/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG4BR******
Summary

THE BLIND SPOT DETECTION SYSTEM STOPPED WORKING. UPON FURTHER INVESTIGATION, IT WAS DETERMINED THAT BOTH SENSORS IN THE REAR QUARTER PANELS AND 1 PLUG NEED TO BE REPLACED. THE RIGHT REAR SENSOR WAS COMPLETED CORRODED THROUGH AND SEPARATED APART. THE PLUG FOR THIS SENSOR IS ALSO MELTED FROM THE CORROSION. THE LEFT REAR SENSOR HAS A LARGE BULGE IN THE PLASTIC FROM OVER HEATING. I CONTACTED THE DEALER AND WAS TOLD THAT THIS IS A KNOWN PROBLEM BUT THERE IS NO RECALL. THE ESTIMATE OVER THE PHONE WAS $3,000.00

06/24/2015
Components: ENGINE
Incident Date: 06/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER THREE ATTEMPTS. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

06/23/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/22/2015
Components: SERVICE BRAKES
Incident Date: 05/15/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT APPROXIMATELY 40 MPH, THERE WAS A LOUD ABNORMAL NOISE AND SMOKE COMING FROM THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIRED. THE DETAILS OF THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

06/22/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MANEUVER TO THE SHOULDER OF THE ROAD AND SUCCESSFULLY RESTARTED THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIPM FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.

06/19/2015
Components: UNKNOWN OR OTHER
Incident Date: 12/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG6BR******
Summary

BLIND SPOT MONITORING SYSTEM FAILED. WARNING TRIANGLES IN BOTH OUTSIDE MIRRORS STAY ON CONSTANTLY. MENU SHOWED MESSAGE TO SERVICE BLIND SPOT MONITORING SYSTEM. FROM RESEARCH ON THE INTERNET PREMATURE FAILURE OF THIS SYSTEM IS COMMON, AND VERY EXPENSIVE. THERE SHOULD BE A RECALL SINCE IT IS A SAFETY SYSTEM.

06/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5ZG1BR******
Summary

TOOK CAR BACK IN FOR RECALL BACK VENT WINDOWS THEN THE SIDE BLIND SPOT STARTED ACTING UP SAID IT HAD NOTHING TO DO WITH THE RECALL THEN WHEN THEY FINALLY PUT THE RECALL PIECE ON THE BLIND SPOT LIGHTS STAYED ON ALL THE TIME, TOOK IT BACK COST ME $80 FOR THEM TO ANALYZE THE PROBLEM CONNECTORS ARE CORRODED $2400 TO FIX SO THEY WERE DISCONNECTED 2 WKS LATER THE REVERSE CAMERA DOESN'T WORK WHAT NEXT, DID FIND OUT THAT CHRYSLER KNEW THIS WAS A PROBLEM NOW THEY PUT SOME KIND OF PROTECTOR ON THE CONNECTIONS TO HELP FROM SALT CORROSION CHRYSLER WILL NOT HELP AT ALL TOLD ELECTRICAL SYSTEM WARRANTY IS OUT DATED...UPDATED 07/30/15 *BF UPDATED 9/24/15 *JS

06/11/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG8BR******
Summary

CAR WOULD NOT START OR TURN OVER, AIR BAG LIGHT CAME ON!

06/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

BLIND SPOT DETECTION SYSTEM FAILURE. THE SYSTEM HAD FAILED 8 MONTHS AGO AND NEEDED A CORRODED BLIND SPOT SENSOR ($1200) REPLACED. THE SYSTEM FAILED AGAIN AFTER 5 MONTHS. I JUST TURNED IT OFF TO AVOID THE CONSTANT WARNING CHIMES. LAST WEEK WHILE DRIVING SMOKE APPEARED IN THE REAR OF THE VEHICLE. I STOPPED AND OPENED THE TAILGATE TO CLEAR THE SMOKE. THE INFO CENTER WARNED THAT THE REAR PARKING ASSIST SYSTEM HAD FAILED, AND THE REAR BACK UP CAMERA ALSO NO LONGER WORKED. THE DEALER SAYS BOTH BLIND SPOT SENSORS AND THE REAR WIRE HARNESS NEED TO BE REPLACED. THIS IS A VERY EXPENSIVE REPAIR FOR A 4 YEAR OLD VEHICLE.

06/03/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG3BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. AFTER THE IGNITION KEY WAS TURNED TO THE OFF POSITION AND DISENGAGED FROM THE VEHICLE, THE VEHICLE RESTARTED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,445.

05/29/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/27/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 2A4RR8DG6BR******
Summary

THE BACKUP CAMERA WAS NOT DISPLAYING ON THE MONITOR. THE FUSE WAS BURNT OUT. WHEN THE FUSE WAS REPLACED SMOKE POURED OUT OF THE RIGHT REAR TAILLIGHT. DEALER SERVICE SAID THE SHORT IS BEING CAUSED BY CORRODED BLIND SPOT DETECTOR MODULE. THE BLIND SPOT DETECTOR MODULES HAD NOT FUNCTIONED FOR SEVERAL MONTHS.

05/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

05/23/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

05/20/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/08/2014
Crash: No
Fire: No
Vehicle Identification Number: BR745741******
Summary

IN AUGUST 2014 AND AGAIN IN JANUARY 2015 I RECEIVED LETTERS FROM CHRYSLER CONCERNING A RECALL FOR THE REAR QUARTER VENT WINDOW SWITCH. I'VE CHECKED REGULARLY WITH MY DEALER WHO KEEPS TELLING ME THE PARTS ARE ON BACK ORDER. AS THIS IS A POTENTIAL FIRE HAZARD I AM GREATLY CONCERNED IT IS TAKING SO LONG TO RESOLVE

05/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/16/15*CN THE CONSUMER STATED THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED A YEAR AGO. UPDATED 08/06/15*JB

05/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

BLIND SPOT SENSOR NOT WORKING, HAS BEEN ON BACKORDER WITH DEALER FOR MONTHS

05/18/2015
Components: SUSPENSION
Incident Date: 05/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

I WAS DRIVING WITH MY CHILDREN THROUGH A PARKING LOT WHEN OUR VAN STARTED MAKING A HORRIBLE SOUND....WHEN I PULLED OFF TO THE SIDE AND GOT OUT I SAW THAT THE RIGHT REAR TIRE WASN'T WHERE IT SHOULD BE AND THERE WAS A MEDAL PART HANGING DOWN. WE HAD THE VAN TOWED TO MY MECHANIC, DAVE GRANDOMINICO, CONTACT #614-882-9965, WHO LOOKED AT OUR VAN THE NEXT DAY AND SAID THAT THERE WERE ONLY 2 BOLTS IN THE TRAILING ARM AND THOSE TWO BOLTS SNAPPED. HE SAID THAT THERE SHOULD HAVE BEEN 4 BUT IT HE COULD SEE THAT THERE WAS NEVER 4 (NO MARKINGS OR SCRATCHES WHERE THERE WAS NO BOLTS INDICATING THEY HAD NEVER BEEN ADDED). DAVE RECOMMENDED THAT WE TAKE THE VAN TO A CHRYSLER DEALERSHIP SO THEY COULD DOCUMENT THE MANUFACTURING PROBLEM. DAVE THEN INSTALLED 2 BOLTS IN TO THE SLOTS WHERE THERE WAS NONE (SO THAT WE COULD DRIVE IT TO CHYRSLER); HE LEFT THE 2 SNAPPED BOLTS IN PLACE. HOWEVER, WHEN WE TOOK THE VAN TO CHRYSLER, THEY TOLD US (IN SO MANY WORDS) THAT WE COULDN'T PROVE THAT THERE WAS ONLY 2 BOLTS (SINCE DAVE HAD INSTALLED 2 NEW BOLTS), AND THEREFORE WE WOULD HAVE TO PAY $400 - $500 FOR A REPAIR AND THEY WERE TAKING NO RESPONSIBILITY FOR THE MATTER OUTSIDE OF REPAIRING IT.

05/15/2015
Components: UNKNOWN OR OTHER
Incident Date: 02/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

I RECEIVED A SAFETY RECALL FOR THE REAR QUARTER VENT WINDOW SWITCH. WHEN WE WENT TO THE DEALER TO MAKE AN APPOINTMENT TO HAVE IT REPLACED, THEY TOLD US THEY HAVE REQUESTED THIS PART NUMEROUS TIMES WITH NO SUCCESS.

05/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG3BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH MONTHS AGO, BUT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO COMPLETE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

05/11/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE DRIVER AND PASSENGER SIDE WARNING INDICATORS, WHICH ALERTED WHEN A VEHICLE WAS NEAR, ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

05/11/2015
Components: UNKNOWN OR OTHER
Incident Date: 04/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG7BR******
Summary

BLIND SPOT MONITORING INTERMITTENTLY WORKING. VERY DANGEROUS FOR LANE CHANGES

05/11/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

WE WERE NOTIFIED IN DEC., 2014 OF A RECALL ON SOME CHRYSLER TOWN AND COUNTRY VEHICLES AS THE REAR QUARTER VENT WINDOW SWITCH MAY OVERHEAT IF EXPOSED TO LIQUID MOISTURE. WE TOOK THE VEHICLE IN AND THEY DID NOT HAVE THE PART SO WITHOUT OUR KNOWLEDGE DISCONNECTED THE SWITCH. HENCE OUR REAR VENTS HAVE NOT BEEN OPERATIONAL FOR ALMOST 6 MONTHS. DEALER CLAIMS THEY ARE NOT RECEIVING THE PARTS TO PERFORM THE REPAIR. WE HAD NO PROBLEMS PRIOR TO THE SWITCH BEING DEACTIVATED. LAST ENCOUNTER WITH THE DEALER WAS APRIL 2015. STILL NO PARTS.

05/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

05/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH MONTHS AGO AND THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

05/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/25/15*CN

05/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

THIS FALLS UNDER DP14004 CAR FAILS TO START HAVE TO TRY 2-3 TIMES AND THEN WILL START AND TURN SIGNAL WILL NOT WORK SOME TIMES. *TR

04/29/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE TIME. THE DEALER PLACED THE CONTACT ON A WAITING LIST FOR OVER TEN MONTHS AND STATED THAT THEY ONLY RECEIVED TEN OR TWELVE PARTS PER MONTH. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

I WAS ISSUED A RECALL FOR THE REAR QUARTER VENT SWITCH, BUT CHRYSLER HAS NOT PROVIDED THE NECESSARY PART TO MY LOCAL DEALER. *TR

04/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG1BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH, BUT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER WHO DISCONNECTED THE SWITCH AS A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/11/15*CN THE CONSUMER STATED THE SWITCH WAS REPLACED. UPDATED 06/16/15*JB

04/27/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

I PURCHASED 2011 CHRYSLER TOWN & COUNTRY. THIS VEHICLE HAS 1 RECALL THAT HAS BEEN AROUND A YEAR AGO AND I HAVE BEEN ON A LIST BUT STILL ISN'T FIXED. DEALER SAID THEY WILL CALL ME. NOW VAN HAS ANOTHER ISSUE AND DEALER SAID 88 OF THESE VEHICLES HAVE SAME ISSUE THAT ISN'T COVERED BY WARRANTY NOR IS IT A RECALL. NOR DOES CHRYSLER HAVE THE PART AVAILABLE. PLUS COST OF PART AND REPAIR IS 1,000.00.. IT IS CALLED THE TIPM SWITCH IN STARTER AND IS COMPUTER THAT CONTROLS THE VEHICLE RUNNING. I BELIEVE THAT WITH 88 OF SAME VEHICLES THIS SHOULD BE A RECALL NOT A CUSTOMER PROBLEM. I CALLED CHRYSLER AND THEY SAID IF I ORDER THE PART THEN THEY WOULD PLACE ME 55TH TO GET PART. THIS VEHICLE HAS CAUGHT FIRE AND FIXED UNDER WARRANTY AFTER I BOUGHT IT. THE DEFROST LIGHT CAME OUT AND BURNED PLASTIC. *TR

04/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/21/2015
Components: ELECTRICAL SYSTEM,BACK OVER PREVENTION
Incident Date: 04/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

THE BLIND SPOT INDICATOR IS NOT WORKING. MANY TIMES WITHIN THE LAST YEAR AND EVEN THE YEARS BEFORE THAT, THE INDICATORS WOULD CHIME WHEN THERE WAS NOTHING AROUND TO SET THEM OFF. NOW THE TRIANGLES ON THE REAR VIEW MIRRORS ARE ON CONSTANTLY. THIS VAN IS NOT EVEN PAID OFF YET AND IT IS ALREADY FALLING APART. I THINK THIS MODULE SHOULD BE RECALLED. I HAVE NOTICED MANY POSTS THAT PEOPLE ARE HAVING THE VERY SAME PROBLEM. WHEN YOU BUY A NEW CAR YOU DO NOT WANT TO PAY THOUSANDS OF DOLLARS TO FIX A PROBLEM BECAUSE OF A FAULTY PRODUCT. *TR

04/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG2BR******
Summary

I WAS NOTIFIED THAT THE REAR QUARTER VENT WINDOW SWITCH MAY OVERHEAT AND MAY CAUSE A BURNING ODOR, SMOKE,OR A DRIVERS DOOR FIRE WITHOUT WARNING. *TR

04/16/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/15/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO THE FLOORBOARD AND THE VEHICLE HESITATED TO ACCELERATE. AFTER THE CONTACT REMOVED HER FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT ALSO STATED THAT THE BRAKES WOULD GRIND AFTER THE UNINTENDED ACCELERATION. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

04/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF THE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/29/15*CN UPDATED 9/17/2015 *JS

04/13/2015
Components: POWER TRAIN
Incident Date: 03/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DGXBR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE COULD NOT BE SHIFTED OUT OF PARK. THE CONTACT ALSO STATED THAT THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE GEAR SHIFT SELECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,319.

04/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY.THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/13/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE DEALER WAS CONTACTED AND STATED THAT THE MANUFACTURER WAS ONLY SENDING A FEW PARTS PER WEEK. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY AND ADVISED TO HAVE THE PART DISCONNECTED UNTIL THE REMEDY PARTS BECAME AVAILABLE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG3BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/18/15*CN THE CONSUMER STATED THE DEALER DISCONNECTED THE SWITCH ON THE VEHICLE. UPDATED 11/16/2015*JS

04/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

SAFETY EQUIPMENT FAILURE. THE BLIND SPOT MONITORING SYSTEM QUIT WORKING. WE PAID EXTRA FOR THESE SAFETY FEATURES AND THIS WAS A MAJOR FACTOR IN PURCHASING THIS MINI VAN. ANYTHING THAT I HAVE READ ABOUT THIS ISSUE INDICATES THAT DEALERSHIPS HAVE STATED ON MULTIPLE TIMES THAT THIS IS A HUGE PROBLEM WITH ALL CHRYSLER VEHICLES. THE DEALERS WOULD CHARGE APPROXIMATELY $2,200 TO CORRECT THE PROBLEM WITH THE SAME DEFECTIVE / POORLY DESIGNED PARTS. THIS IS NOT A SOLUTION; PAY TWICE FOR SAFETY EQUIPMENT THAT WILL JUST GO BAD IN THE FUTURE. THIS APPEARS TO BE AN ENGINEERING DESIGN ISSUE. SINCE THE VEHICLE WAS SOLD WITH THIS SAFETY FEATURE, I FEEL STRONGLY THATTHIS IS A SAFETY ISSUE. THE WIDESPREAD REPORTED FAILURE OF THE BLIND SPOT MONITORING SYSTEMS SHOULD BE INVESTIGATED. CHRYSLER IS AWARE OF THE PROBLEM BUT HAS NOT ISSUED A RECALL ON THIS. I HOPE THE NHTSA CAN SPUR THEM TO STAND BEHIND THEIR SAFETY SYSTEMS THAT THEY ACTIVELY MARKETED TO THE PUBLIC. I LEASED THE 2011 VEHICLE IN JUNE,2011 AND THEN I PURCHASED IT. ABOUT 6 MONTHS AFTER THAT THE BSM SYSTEM STARTED ACTING UP WITH THE LEFT MIRROR TRIANGLE TURNING ON ERRATICALLY WITH NO OTHER CAR OR ANYTHING AROUND THE VEHICLE. THEN THE PASSENGER SIDE MIRROR TRIANGLE TURNED ON AND THE SYSTEM INDICATED A MALFUNCTION ON THE EVIC. VEHICLE WAS MARGINALLY DIRTY WHEN THIS HAPPENED. IT WAS ALSO COLD OUT (0 DEGREES F TO 30F) IT IS NOW CLOSE TO 70F AND THE SYSTEM STILL DOES NOT FUNCTION. THE VEHICLE HAD 28,000. MILES ON IT AND WAS LESS THAN 3.5 YEARS OLD. *TR

04/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG7BR******
Summary

I HAVE BEEN NOTIFIED OF NEED TO REPLACE REAR QUARTER VENT WINDOW SWITCH. HAVE CALLED DEALER REPEATEDLY EVERY TWO WEEKS, SAME STORY - NO PARTS AVAILABLE, FOR THE PAST TWO MONTHS SINCE RECEIVING THE NOTICE THAT PARTS WERE AVAILABLE TO CORRECT THIS ISSUE. DEALER HAS NO IDEA OF WHEN THEY WILL RECEIVE PARTS. TRIED TODAY TO REACH CHRYSLER AT THEIR 1-800-853-1403 NUMBER. THEY KEEP TELLING ME REPEATEDLY HOW IMPORTANT MY CALL IS TO THEM. I HAVE SPENT OVER 90 MINUTES ON HOLD AWAITING A REPRESENTATIVE TO DISCUSS WHEN I WOULD HAVE A PART ASSIGNED TO ME AT MY DEALERSHIP DAVE DENNIS CHRYSLER IN DAYTON, OH. PHONE CONTACT NEVER MADE. IF THIS IS A CRITICAL RECALL ISSUE BECAUSE OF A POTENTIAL FIRE ISSUE THEN SOMEONE NEEDS TO STEP UP TO THE PLATE AND PRIORITIZE GETTING THIS PART TO MY DEALER. I AM A RETIRED AUTOMOTIVE ENGINEERING MANAGER WHO WORKED FOR CHRYSLER'S COMPETITOR AND BELIEVE ME I KNOW NON-RESPONSIVENESS WHEN I SEE IT. *TR

04/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO NEEDED DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/06/2015
Components: EXTERIOR LIGHTING,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

ENGINE WOULD NOT TURN ON, VEHICLE SEEM TO NOT GET FUEL OR IT WOULD START THEN STALL. HAD THE FUEL PUMP REPLACED AND PLUGS REPLACED BUT THE PROBLEM REMAINS. *TR

04/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/19/15*CN THE CONSUMER STATED THE IGNITION SWITCH WAS REPLACED. UPDATED 06/02/15*JB

04/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

WE HAVE RECEIVED A RECALL NOTICE VIA MAIL (P25/NHTSA 14V-234), AND THE DEALERSHIP HAS DISABLED THE DEFECTIVE PART BUT THEY HAVE NOT YET REPLACED THE DEFECTIVE PARTS NOW FOR MORE THAN 90 DAYS... THIS IS IN MY OPINION EXCESSIVE. THEY HAVE PRESSURED US TO BUY AN EXTENDED WARRANTY IN LIEU OF FIXING THE DEFECTIVE PART AT A COST OF ~$3,000.00. WE ARE AT THIS TIME REFUSING TO PAY THE EXTENDED ~$3,000 FOR SOMETHING THAT THEY ARE RESPONSIBLE FOR. THE DEALERSHIP IN QUESTION IS ARRIGO OF SUNRISE FLORIDA. *TR

04/03/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

LAST MONTH MY VAN STARTED ACTING UP. NOT STARTING ALL THE TIME AND HAVING STRANGE ELECTRICAL GLITCHES. I ASSUMED IT WAS THE BATTERY. I REPLACED THE BATTERY AND NOW IT'S NOT STARTING AGAIN. I LOOKED ONLINE AND FOUND NUMEROUS PEOPLE ARE HAVING THE SAME EXACT ISSUE. I AM NOW TOLD THIS IS GOING TO COST ME OVER A THOUSAND DOLLARS TO FIX. ALL I WANT IS A RELIABLE VEHICLE THAT WILL GET ME FROM POINT A TO POINT B. *TR

04/03/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG5BR******
Summary

WHEN DRIVING OUR CHRYSLER TOWN AND COUNTRY, 2011, THE VAN STALLED AND DIED AT AN INTERSECTION. AFTER A FEW CRANKS, THE ENGINE STARTED AGAIN. THEN AFTER TRAVELING ABOUT 200 FEET THE VAN DIED AGAIN AND THE POWER STEERING WENT OUT. I WAS ABLE TO LABOR IT INTO A PARKING LOT WHERE IT WAS TOWED AND THE DEALER COULD NOT PIN POINT AN ISSUE. EVERY MORNING IT IS EXTREMELY DIFFICULT TO START. IT HAS SAT AT OUR HOME FOR TWO DAYS WITHOUT ANY LUCK OF STARTING IT. WE ARE WAITING UNTIL WEDNESDAY WHEN THE DEALER CAN SEE THE CAR AGAIN. EACH TIME IT IS COSTING US $90 FOR THEM TO LOOK AT IT. *TR

04/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/19/15*CN UPDATED 11/20/2015*JS

03/27/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

IN JUNE OF 2014 WE TOOK OUR VAN TO SHIVLEY MOTORS CHAMBERSBURG PA FOR INSPECTION.WAS TOLD OF RECALL AND THE SWITCH WAS DISCONNECTED. IT IS NOW ALMOST APRIL OF 2015 AND THE SWITCH HAS NOT BEEN REPLACED. CONTACTED DEALER AND THEY SAID PART NOT AVAILABLE. CALLED NHTSA AND WAS TOLD THE PARTS WERE BEING SHIPPED ABOUT 2 MONTHS AGO. STILL NO REPAIR. HAVE ATTEMPTED TO CONTACT CHRYSLER ONLY TO BE PUT ON HOLD FOR AS HIGH AS 35 PLUS MINUTES AND STILL NO HELP. *TR

03/26/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/26/15*CN THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 9/17/2015*JS

03/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN THE ENGINE OFF, THE KEY WOULD NOT TURN INTO THE OFF POSITION UNTIL THE KEY WAS REMOVED. THE CONTACT INSERTED A SCREW INTO THE KEY CYLINDER TO TURN INTO THE OFF POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE IGNITION MODULE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

03/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG3BR******
Summary

TL*THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE. HOWEVER, THE DEALER DISCONNECTED THE WIRES AND UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 05/11/15 *BF UPDATED 05/14/15*JB

03/23/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 02/03/2015
Crash: No
Fire: No
Summary

I WAS DRIVING AND THE VEHICLE KEPT PROMPTING ME BLIND SPOT SERVICE IS NOT AVAILABLE. LIKE IT WAS TRYING TO RESET. AFTER ROTATING SEVERAL TIMES, IT GOT STUCK WITH MESSAGE SERVICE BLIND SPOT MONITOR SERVICE. BOTH MIRRORS HAD THE AMBER TRIANGLE LIT UP, KIND OF DISTRACTING. DEALER WILL NOT COVER DUE TO OUT WARRANTY. COST IS > $2000 FOR TWO SENSORS WITH HARNESS. I DON'T UNDERSTAND HOW BOTH SENSORS WENT OUT AT THE SAME TIME. EACH SENSOR IS FOR EACH SIDE. IF CHRYSLER HAD A LIFECYCLE THAT WAS SHORT, CONSUMERS SHOULD HAVE BEEN MADE AWARE (SIMILAR TO CHANGING BULBS, FLUIDS, BATTERY, BRAKES, ETC.). IF YOU REVIEW THE NUMBER OF COMPLAINTS, THE VEHICLE SHOULD BE RECALLED FOR THIS ISSUE. SEEMS LIKE CHRYSLER PRODUCED A PART WHICH WAS NOT FULLY TESTED. *TR

03/23/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/02/2015
Crash: No
Fire: No
Summary

BLIND SPOT MONITORING SYSTEM FAILED. THE SAFETY SYSTEM IS NO LONGER FUNCTIONING AND THE DEALER SAID THAT BOTH SENSORS HAVE INTERNAL FAILURES. QUOTED OVER $2400 TO REPLACE THE SENSORS. *TR

03/20/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) IN SEPTEMBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. UPDATED 4/30/15*CN THE CONSUMER STATED THE VEHICLE WAS SCHEDULED TO BE REPAIRED. UPDATED 10/23/15 *JS

03/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

A RECALL WAS ISSUED FOR THE REAR QUARTER VENT WINDOW SWITCH IN JUNE 2014 AND I HAD THE SWITCH DISABLED AS PER THE RECALL NOTICE. THE REPLACEMENT PART IS STILL UNAVAILABLE IN MARCH 2015. I TRAVEL WITH MY DOGS IN CRATES IN THE BACK OF MY VAN AND THIS MEANS LESS VENTILATION FOR THEM. IT WOULD APPEAR THAT CHRYSLER HAS PROBABLY FIGURED THAT THEY CAN GET AWAY WITHOUT MANUFACTURING THE PART TO COMPLETE THE RECALL. A CALL TO THEIR GROUP RECALL ASSISTANCE CENTER ASSURED ME THAT MY "CALL WAS IMPORTANT TO (THEM)" BUT OBVIOUSLY NOT IMPORTANT ENOUGH TO ANSWER IN THE 25 MINUTES I WAS ON HOLD, WHICH GAVE ME TIME TO FILL OUT THIS COMPLAINT FORM WHILE I WAS WAITING FOR THEM TO ANSWER. *TR

03/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

2011 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO THE REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE. *SMD THE CONSUMER STATED THE PART WAS NOT AVAILABLE, DESPITE RECEIVING THE RECALL NOTICE SIX MONTHS AGO. *JB

03/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG8BR******
Summary

2011 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE ISSUES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

03/18/2015
Components: WHEELS,SERVICE BRAKES
Incident Date: 03/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

I WAS DRIVING SOUTHBOUND ON I-95, ON THE RIGHT LANE. I PASSED THE ENTRANCE AFTER CONNER STREET, AND AS I CONTINUED TO DRIVE, THERE WAS A HUGE POTHOLE WHICH WAS UNAVOIDABLE. AS A RESULT OF POTHOLE, MY RIMS CRACKED AND WHEELS LUMPED UP ON THE SIDES. I HAD TO REPLACE THE RIMS AND WHEELS ON MY VEHICLE. *TR

03/17/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/09/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/16/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/16/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DGXBR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE CONTACT WAS MADE AWARE THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 66,596.

03/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG3BR******
Summary

2011 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO NO REPLACEMENT PARTS TO COMPLETE RECALL. *SMD RECALL # 14V234000. *JB

03/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG6BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/13/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY CHRYSLER. UPDATED 6/29/2015 *JS

03/11/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

TL*THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/30/15*CN UPDATED 05/05/15*JB

03/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

TL*THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG4BR******
Summary

RE: RECALL P25. I TOOK MY CAR INTO CHRYSLER DEALER THIS AM. THEY SAID THEY DID NOT HAVE PART. MY CAR NEEDS THE PARTS FOR GREEN LIGHTS. IF I HAD BLUE LIGHTS, THEY HAVE PLENTY OF PARTS. I WAS TOLD THEY HAD NO IDEA WHEN THE PARTS WOULD COME IN. FIRST THE TECHNICIAN TOLD ME TO FOLLOW UP WITH HIM IN A FEW WEEKS. FINALLY HE SAID HE WOULD ORDER THE PART BUT DIDN'T THINK THERE WERE ANY, ANYWHERE. IT WOULD NOT HELP ME TO GO TO ANOTHER DEALER...NO ONE HAS THE PART. HE DID NOT SAY ANYTHING ABOUT DISCONNECTING THE WIRES (AS THE MESSAGE SUGGESTED WHEN I CALLED CHRYSLER). NOT HAPPY, I CALLED THE VEHICLE SAFETY HOTLINE AND GOT A REFERENCE #763877. THEY TOLD ME TO CALL CHRYSLER DIRECT. AFTER BEING ON HOLD WITH CHRYSLER FOR AN HOUR, I DECIDED TO WRITE UP THIS COMPLAINT. WHERE ARE THE PARTS FOR THE GREEN LIGHT CARS??? I DON'T THINK THERE ARE ANY REPRESENTATIVES AT THE CHRYSLER 800 NUMBER. TERRIBLE SERVICE. *TR

03/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG6BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BLIND SPOT SENSOR WOULD FALSELY ALARM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BLIND SPOT SENSOR AND THE WIRE HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. UPDATED 4/30/15*CN THE CONSUMER STATED AN INTERNET SEARCH REVEALED OTHERS WIITH A SIMILAR PROBLEMS CONCERNING THE BLIND SPOT ISSUE DUE TO CORROSION. UPDATED 10/23/15 *JS

03/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG4BR******
Summary

RECEIVED RECALL NOTICE FROM CHRYSLER CORP. FOR CONTROL SWITCH ON DRIVER'S ARMREST FOR REAR VENT WINDOWS, WARNING THAT THE SWITCH MIGHT MALFUNCTION AND START FIRE. I TOOK CAR TO DEALER AS RECOMMENDED FOR DISCONNECTION OF SWITCH AND WAS INFORMED THAT REPLACEMENT SWITCH WAS NOT CURRENTLY AVAILABLE BUT I WOULD BE INFORMED WHEN REPLACEMENTS WERE RECEIVED BY DEALER. SINCE THEN I HAVE NOT RECEIVED NOTICE OF REPLACEMENT AVAILABILITY AND WHEN I CONTACTED DEALER THEY SAID THEY HAD NOT YET RECEIVED REPLACEMENT PART. SINCE 8 OR 9 MONTHS HAVE NOW TRANSPIRED SINCE I COULD USE MY REAR VENT WINDOWS I AM VERY DISAPPOINTED. THIS SEEMS TO BE AN UNUSUALLY LONG DELAY TO REPLACE A RELATIVELY SIMPLE COMPONENT THAT REQUIRES LESS THAN 5 MINUTES TO REMOVE AND REPLACE! *TR

03/08/2015
Components: POWER TRAIN
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

REVERSE SLIPPING / SHUDDER TRANSMISSION SLIPS AND SHUDDERS WHEN IN REVERSE ON EVEN A SLIGHT INCLINE AND SOMETIMES EVEN ON LEVEL GROUND. ON STEEPER UPHILL GRADE IT IS VERY HARD, ALMOST IMPOSSIBLE TO REVERSE. I TOOK IT TO THE DEALER. THEY SAID THEY FOUND NO PROBLEM AND TESTS SHOWED EVERYTHING ACCORDING TO SPEC. (IT WOULD BE TRUE IF TESTING REVERSE ON A FLAT SURFACE). ALSO, MOST OCCURRENCES I HAVE EXPERIENCED HAVE BEEN JUST AFTER STARTING THE VEHICLE (WHEN PARTS / FLUID ARE COLD). THE PROBLEM IS A SAFETY ISSUE BECAUSE THE DRIVER MAY HAVE TO ACCELERATE MORE AGGRESSIVELY IN REVERSE IN ORDER TO MOVE THE VEHICLE (UNSAFE SPEED IN PARKING LOT OR WHEN BACKING ONTO A ROADWAY). I AM CONCERNED THE PROBLEM WILL BE IGNORED UNTIL AFTER THE POWERTRAIN WARRANTY HAS EXPIRED. *TR

03/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG5BR******
Summary

BLIND SPOT MONITORING SYSTEM (BSMS) MALFUNCTIONED AT LESS THAN 54,000 MILES AND 4 YEARS OF DRIVING. DEALER QUOTED COST TO REPAIR EXCEEDS $1100 PER SIDE. SYSTEM HAS BEEN DEACTIVATED AS THE INFORMATION SYSTEM DID NOT SEEM TO FUNCTION PROPERLY WITH THE BSMS TURNED ON. *TR

03/05/2015
Components: ENGINE
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

TL*THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND SEVERAL ATTEMPTS HAD TO BE MADE BEFORE IT WOULD START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

02/25/2015
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 02/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE CONTACT STATED THAT THE SPEEDOMETER DISPLAYED ZERO AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN STATED THAT THE ELECTRONIC IGNITION DEVICE NEEDED TO BE REPLACED AND THE KEY NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,900. UPDATED 3/31/15*CN UPDATED 7/8/2015*JS

02/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG6BR******
Summary

TL*THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

02/23/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG5BR******
Summary

TL*THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. AS A TEMPORARY ADJUSTMENT, THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

02/23/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

TL*THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

02/21/2015
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG8BR******
Summary

TIPM FAILURE WHICH LEFT CAR INOPERABLE. *TR

02/17/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

I WAS DRIVING THE VEHICLE AND ALL THE GAUGES STOPPED WORKING. A DAY LATER MY WIFE WENT TO CRANK THE CAR AND IT WILL NOT CRANK OR TURN OVER AT ALL. DEALER SAYS THE TIPM. I HAVE SEEN THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND MY CONCERN IS WITH THE GAUGES NOT WORKING WHILE MY WIFE IS DRIVING OR THE CAR TO STOP RUNNING. *TR

02/17/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

AS WITH OTHER 2011 TOWN AND COUNTRY OWNERS, BLIND SPOT DETECTION SYSTEM WENT BAD. SYSTEM IS LATCHED IN ERROR MODE. SYSTEM HAS TO BE DISABLED TO PREVENT BLIND SPOT INDICATOR LIGHTS ON BOTH MIRRORS TO BE CONSTANTLY ON. THIS SEEMS TO BE A SAFETY ISSUE IN THAT WHEN THE LIGHTS ARE ON, DRIVER CAN BE DISTRACTED. VEHICLE ONLY HAS 50,000 MILES. *TR

02/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN NOVEMBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

02/13/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 04/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

HORN WILL NOT HONK PUSHING HORN BUTTON, IT WILL HONK PUSHING PANIC ON KEY. DEALER SAID BAD WIRING AT AIR BAG 1000+ TO REPAIR REPLACING AIR BAG AS IT IS FAULTY. *TR

02/11/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DGXBR******
Summary

BLIND SPOT DETECTION SENSORS AND REAR BACK UP SENSORS HAVE MALFUNCTIONED AND NO LONGER OPERATE. *TR

02/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

THIS ELECTRICAL PROBLEM HAS OCCURRED 10 TIMES SINCE I BOUGHT THE USED VEHICLE IN 8/2014. IT HAS HAPPENED AT STOPLIGHTS AND WHILE I'VE BEEN DRIVING. ALL THE LIGHTS ON THE DASH GO OUT, THEY ALL COME BACK ON LIKE YOU ARE JUST STARTING THE VAN AND THE WINDSHIELD WIPERS GO OFF AS WELL. IT HAS HAPPENED WHEN I'VE BEEN IN PARK, MAKING A LEFT HAND TURN INTO ONCOMING TRAFFIC, DRIVING DOWN THE ROAD (45 MPH) AND WAITING AT A STOPLIGHT. MOST RECENTLY ON 2/6/15 IT DID IT 2 TIMES WHILE I SAT AT THE SAME STOPLIGHT. I HAVE NOTHING ADDITIONAL HANGING FROM THE KEY FOB AND EVEN TRIED THE 2ND KEY FOB I HAVE AND THE SAME PROBLEM OCCURS. *JS

02/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/02/2014
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND THE MANUFACTURER INFORMED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE DEALER DISCONNECTED THE REAR VENT SWITCH UNTIL THE PART BECAME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.

02/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. AS AN INTERIM REPAIR, THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/24/15*LJ UPDATED 9/20/2017*CN

02/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/30/15*LJ UPDATED 6/23/2015*JS

02/03/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

THE VEHICLE IS HAVING ISSUES TURNING ON. IT PERIODICALLY WILL NOT START. WE HAVE PURCHASED A NEW BATTERY AND THAT HAS NOT SOLVED THE ISSUE. IT IS GETTING WORSE EVERYDAY AND POSSIBLY AFFECTING OTHER ELECTRICAL SYSTEMS. IT HAS LEFT MY WIFE STRANDED TWICE ALREADY IN TWO WEEKS. THIS VAN HAS ALREADY HAD THE CYLINDER REPLACED, HEADLAMP, LATCH FOR REAR SEAT, SENSORS, TWO BATTERIES. IT ALSO SHOOK VIOLENTLY AND ALMOST STALLED ON THE RAILROAD TRACK IN JUNE OF 2014. IT APPEARS THAT THE TIPM MODULE IS BAD AND IT SCARES ME TO HAVE MY WIFE AND CHILDREN IN THIS VEHICLE AS IT IS NO LONGER SAFE TO DRIVE. THIS NEEDS TO BE ADDRESSED IN A RECALL. *TR

02/03/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

TL*THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

02/03/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

TL*THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/30/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

TL*THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT HE WAS WAITING FOR SIX MONTHS FOR THE PART TO BECOME AVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE AND DID NOT HAVE AN AVAILABILITY DATE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

01/30/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/30/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/30/2015
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 01/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DGXBR******
Summary

THE VEHICLE SHUT OFF COMPLETELY WHILE BEING DRIVEN, ON THE WAY TO COMING TO A STOP. IT WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE IT WAS DETERMINED IT HAD A FAULTY TIPM, WHICH WAS REPLACED FOR $1151. UPON PICKING THE VEHICLE UP FROM THE DEALERSHIP, IT WAS NOTICED THAT BOTH FRONT TURN SIGNALS WERE NO LONGER WORKING, AND A WARNING BOX POPPED UP ABOUT THIS ISSUE. ALSO, A WARNING LIGHT OF A BATTERY APPEARED ON THE DASH, AND NOW THE CAR HAS TO RETURN TO THE DEALERSHIP FOR THESE ISSUES. I FEEL THE SHUTTING OFF OF THE CAR COULD HAVE BEEN EXTREMELY DANGEROUS, CONSIDERING THE BAD WEATHER (ICY ROADS) AND IF I HAD BEEN TRAVELING AT A HIGHER SPEED. *TR

01/29/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

THE WHOLE ELECTRIC SYSTEM SHUT DOWN PERIODICALLY, AND THE WIPER GO OFF BUT ALL OTHER ELECTRICAL SHUT DOWN . FLASHER LIGHT DOOR LOCK ETC... IT IS A SAFETY ISSUE AND THIS CAR WENT 3 TIME TO THE DEALER AND THEY DON'T KNOW WHATS WRONG. WE TOOK A VIDEO OF THE ISSUE. THE DEALER TOLD MY WIFE ITS FINE TO DRIVE BUT WITHOUT LIGHT AND FLASHER I THINK ITS NOT SAFE. WE CONTACT CHRYSLER CORP BUT NOBODY CARE. *TR

01/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/24/15*CN UPDATED 9/20/2017*CN

01/27/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE AND WAS UNABLE TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE SERVICED UNDER THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE CONTACT STATED THAT HE RECEIVED A FOLLOW UP NOTICE IN JANUARY OF 2015, BUT THE PARTS WERE STILL UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/31/15*CN THE CONSUMER STATED THE REAR QUARTER PANEL SWITCH WAS REPLACED ON 1/29/15. UPDATED 04/07/15

01/20/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/20/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG6BR******
Summary

PROBLEM WITH TIPM AND HAD TO WAIT 30 DAYS FOR REPAIR REPLACED WITH DEFECTIVE TIPM AND HAVE TO WAIT AN UNDETERMINED PERIOD FOR NEW MODULE. MEANWHILE, TURN SIGNALS DO NOT FUNCTION PROPERLY. *TR

01/16/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG5BR******
Summary

SAFETY EQUIPMENT FAILURE. THE BLIND SPOT MONITORING SYSTEM QUIT WORKING AS WELL AS THE BACKUP SENSORS. WE PAID EXTRA FOR THESE SAFETY FEATURES AND THIS WAS A MAJOR FACTOR IN PURCHASING THIS MINI VAN. THE DEALERSHIP HAS STATED ON MULTIPLE TIMES THAT THIS IS A HUGE PROBLEM WITH ALL CHRYSLER VEHICLES. THE DEALERS WOULD CHARGE APPROXIMATELY $2,200 TO CORRECT THE PROBLEM WITH THE SAME DEFECTIVE / POORLY DESIGNED PARTS. THIS IS NOT A SOLUTION; PAY TWICE FOR SAFETY EQUIPMENT THAT WILL JUST GO BAD IN THE FUTURE. THIS IS A CLEAR CASE OF THE CHRYSLER SAFETY SYSTEMS SUFFERING FROM POOR ENGINEERING / PARTS. THIS IS A SAFETY ISSUE. THE WIDESPREAD REPORTED FAILURE OF THE BLIND SPOT MONITORING SYSTEMS SHOULD BE INVESTIGATED NHTSA AND CHRYSLER SHOULD FIX THE PROBLEM. IT WOULD BE GREAT IF CHRYSLER WAS PROACTIVE ABOUT THIS AND DID THE RIGHT THING. CHRYSLER IS AWARE OF THE PROBLEM BUT HAS NOT ISSUED A RECALL ON THIS. I HOPE THE NHTSA CAN SPUR THEM TO STAND BEHIND THEIR SAFETY SYSTEMS THAT THEY ACTIVELY MARKETED TO THE PUBLIC. *TR

01/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG6BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. UPDATED 3/13/15*CN UPDATED 6/18/2015 *JS

01/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG6BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

01/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/14/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED FAILURE. THE VIN WAS UNAVAILABLE.

01/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED THE NOTIFICATION IN MAY OF 2014. THE DEALER DISABLED THE SWITCH HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

01/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG1BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT RECEIVED A NOTIFICATION FROM THE MANUFACTURER CONFIRMING THE PARTS WERE AVAILABLE, BUT WAS INFORMED FROM THE DEALER THAT THERE STILL WERE NO PARTS AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG6BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN & COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

01/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

01/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE. THE DEALER WAS UNABLE TO INFORM THE CONTACT OF WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/10/2015
Components: ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG7BR******
Summary

REQUESTING TO FILE A COMPLAINT BECAUSE MY DEALER HAS FAILED/UNABLE TO CORRECT THE SAFETY RECALL FOR THE "REAR QUARTER VENT WINDOW SWITCH" IN MY 2011 TOWN & COUNTRY. I WAS INFORMED OF THE RECALL LAST YEAR, AND WAITED OVER 6 MONTHS FOR THE DEALERSHIP TO ARRANGE FOR A FIX. FOR SEVERAL MONTHS, THEY ADVISED THEY WOULD CONTINUE TO BE COMPLETELY UNABLE TO FIX THE DEFECT BECAUSE THEY COULD NOT ARRANGE TO GET THE PARTS NEEDED. MY LAST REQUEST TO THE DEALERSHIP WAS THIS PAST NOVEMBER, THE WEEK OF THANKSGIVING. THEY SAID THEY STILL DID NOT HAVE THE PART AND WOULD BE UNABLE TO REPAIR, AND HAD NO IDEA WHEN THEY WOULD EVER GET THE PART. IT WAS SUGGESTED TO ME ON TWO OCCASIONS BY SOMEONE AT THE DEALERSHIP TO "JUST NEVER GET THE DRIVER'S SIDE DOOR WET OR MOIST, AND YOU WILL BE OK". I USE MY VEHICLE TO TRANSPORT MY 4 YOUNG CHILDREN (AGES NEWBORN - 7YR). MY CHILDREN ARE TOO YOUNG TO REMOVE THEMSELVES FROM CARSEATS, UNLOCK DOORS AND EXIT FROM THE VEHICLE UNASSISTED IF THERE WAS EVER AN EMERGENCY/FIRE FROM THIS DEFECT. I WOULD PREFER TO HAVE THIS DEFECT REPAIRED, INSTEAD OF WAITING YET ANOTHER 8+ MONTHS ASSUMING MY DRIVER SIDE DOOR SHOULD "NEVER GET WET" IN ORDER TO RESOLVE THIS ISSUE. THANK YOU FOR READING. *TR

01/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/10/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.

01/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG3BR******
Summary

THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: P25/14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. DEALER CHAPMAN MOTORS REMOVED SWITCH ON 9/5/14 AND STILL HAVE NOT REPLACED. PART HAS NOT COME IN YET, IT HAS BEEN OVER 4 MONTHS NOW I AM UNABLE TO GIVE AIR TO REAR PASSENGERS. THIS SWITCH CONTROLS REAR QUARTER PANEL VENT WINDOWS. ALSO CONCERNED IF MY CAR NEEDS AIR BAGS REPLACED, AS ADVISED BY NEWS MEDIA CHRYSLER SAYS IT DOES NOT APPLY TO 2011 TOWN AND COUNTRY.??

01/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR, OVER 2 YEARS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/24/15*LJ UPDATED 6/10/2015 *JS

01/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

01/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER DISCONNECTED THE SWITCH UNTIL THE PART BECAME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE. UPDATED 03/10/15*LJ UPDATED 6/19/2015*JS

01/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/25/15*CN THE DEALER DISCONNECTED THE REAR WINDOW. THE CONSUMER IS WAITING ON THE PART. UPDATED 03/02/15*JB

01/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DGXBR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/07/2015
Crash: No
Fire: No
Summary

TL-THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY . THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. DJR

01/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG0BR******
Summary

TL-THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR UPDATED 02/24/15*LJ UPDATED 6/10/2015*JS

01/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG3BR******
Summary

TL- THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE. DJR

01/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

TL-THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR

01/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG4BR******
Summary

TL-THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR

01/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG6BR******
Summary

VEHICLE WOULD NOT START WITH FOB. HAS BEEN INTERMITTENT PROBLEM SINCE. LOCAL DEALER (CROWN CHRYSLER JEEP, DUBLIN OH) PROPOSED "POSSIBLE" FIX BY REPLACING SOME ELECTRICAL COMPONENT ( $700.00+ NON-WARRANTY, OUT OF POCKET) DURING SUMMER OF 2014. PROBLEM CONTINUES TO THIS DATE AND LOOKING AT REGISTERED COMPLAINTS I WOULD GUESS THE PREVIOUS OWNER OR DEALERSHIP (GALEANA CHRYSLER JEEP, INC, FT MYERS, FL DECIDED TO PASS THE PROBLEM TO THE NEXT OWNER AND LET THEM/ME DEAL WITH THE PROBLEM. ALSO, REAR WINDOW VENT SWITCH WAS DISCONNECTED @ CROWN DURING SUMMER OF 2014. NEITHER CROWN OR GALEANA HAS BEEN ABLE TO PROVIDE REPLACEMENT AS OF THIS DATE. DOES ANYONE OTHER THAN ME SEE A PATTERN HERE!? *TR

01/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND CHRYSLER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO SPECIFY WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/05/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Incident Date: 11/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG7BR******
Summary

WE PURCHASED THIS 2011 CHRYSLER TOWN AND COUNTRY AS A NEW VEHICLE IN JAN.OF 2012. SINCE THE PURCHASE THERE HAVE BEEN 5 INCIDENTS WHERE THE VAN HAS LOST ALL ELECTRICAL POWER MAKING CLICKING NOISES, AND LEAVING US STRANDED. THE FINAL INCIDENT HAPPENED ON DEC. 26,2014 WHILE TRAVELING IN THE MOUNTAINS OF NORTH CAROLINA. IT WAS 10:30 PM, NO STREET LIGHTS AND NOTHING BUT STEEP TERRAIN ON THE SIDES. THE VEHICLE COMPLETELY SHUT DOWN AND WAS MAKING THE CLICKING NOISES.THE POWER STEERING WAS LOST, HEADLIGHTS OFF AND ALL OTHER ELECTRICAL FUNCTIONS WERE UNAVAILABLE. ONCE IN COMPLETE DARKNESS WE NOTICED WE HAD SHIFTED INTO THE ONCOMING LANE OF TRAFFIC. WE NOTICED HEADLIGHTS COMING AT US IN THE DISTANCE, LUCKILY QUICK THINKING AND USE OF A FLASHLIGHT WE WERE ABLE TO WARN THE ONCOMING VEHICLE OF OUR POSITION IN THEIR LANE. THEY STOPPED IN FRONT OF OUR VEHICLE AND TURNED ON THEIR HAZARDS TO PROVIDE WARNING FOR OTHER VEHICLES. BEING THAT WE WERE IN IMMINENT DANGER, I HAD TO DISCONNECT THE BATTERY AND LET THE SYSTEM RESET. AFTER TAKING IT TO THE DEALERSHIP THEY ONCE AGAIN SAID THEY COULD NOT FIND A PROBLEM. THE DEALERSHIP ONLY STATED, " HAVE IT TOWED IN WHEN IT HAPPENS". BEING THAT THE LAST 2 TIMES THIS HAPPENED WE WERE LEFT STRANDED IN TRAFFIC, DURING LATE HOURS WITH ABSOLUTELY NO ELECTRICAL POWER AND MY CHILDREN IN THE CAR, IT WAS IMPOSSIBLE TO WAIT TO BE TOWED IN. THEY WERE UNSAFE SITUATIONS THAT POTENTIALLY HAD FATAL RESULTS. I HAD TO MAKE THE BEST DECISION AT THE TIME TO PROTECT MY FAMILY. I AM BEYOND FRUSTRATED WITH CHRYSLER FOR ALLOWING ME TO LEAVE THE SHOP EVERY TIME WITH NO SOLUTION TO THE PROBLEM. MY KIDS ARE AFRAID TO GET IN VAN FOR FEAR OF BREAKING DOWN YET AGAIN. FIVE INCIDENTS WITH NO RESOLUTION, NO ONE KNOWS HOW TO FIX THE PROBLEM! A RECURRENT PROBLEM THAT CAN HAPPEN AT ANY POINT- WHILE ON A HIGHWAY OR GETTING THROUGH A BUSY INTERSECTION. *TR

01/04/2015
Components: EXTERIOR LIGHTING
Incident Date: 12/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG8BR******
Summary

WE NOTICED ON 12/28/2014, AND CURRENTLY STILL HAVE, BEADS OF WATER BUILT UP ON THE INSIDE OF ONE OF THE TWO PLASTIC HEADLIGHT LENSES. THIS COULD BE DETRIMENTAL TO BEING SEEN AT NIGHT. COULD THE WATER ALSO CAUSE AN ELECTRICAL SHORT WHICH WOULD DISABLE THE HEADLIGHTS? *TR

01/02/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DX8AR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.

01/02/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/02/2015
Crash: No
Fire: No
Summary

WE HAD TROUBLE STARTING CAR, WIFE WAS OUT IN TOWN AND CAR WOULD NOT START. JUMPED OFF AND STARTED. HAD BATTERY REPLACED AFTER TALKING TO CRY SERVICE. CAR KEPT NOT STARTING WITH MULTIPLE FOBS. PROBLEM REOCCUR ED AND DEALER CHECKED OUT CAR, NOTHING FOUND - INTERMITTENT PROBLEM. PROBLEM RECURRING, HAD BATTERY CHANGED AGAIN ON WARRANTY. PROBLEM KEEPS RECURRING, CHANGED BATTERIES IN KEY FOBS, STILL HAVING PROBLEM, DEALER WORKED WITH US OVER PHONE TONIGHT AND GOT CAR STARTED IN NEUTRAL THEN RAN FINE. BRINGING CAR INTO DEALERSHIP AGAIN TOMORROW TO BE DIAGNOSED AGAIN BUT THIS IS STILL HAPPENING. FROM READING THE VARIOUS FORUMS AND COMPLIANT.COM IT SOUNDS LIKE A TIP PROBLEM. *TR

12/29/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG8BR******
Summary

WE HAVE ONLY OWNED THE CAR SINCE JULY 2014. THE CAR SIMPLY WON'T START AT TIMES. AFTER SOME TIME PASSES, IT WILL START. WHILE IT WON'T START, ALL THE LIGHTS ARE ON AND BATTERY IS FINE. WE HAVE TAKEN IT TO THE DEALER 5 TIMES, BUT IT HAS HAPPENED APPROXIMATELY 20 TIMES (MOST RECENTLY BOTH 12/27 AND 12/28). THE DEALER HAS TRIED MULTIPLE SOLUTIONS (UPGRADED SOFTWARE, REPLACED WIN AND TIPM, REPLACED GROUND WIRE). THIS SITUATION IS NOT SAFE. MY WIFE IS CARRYING 5 KIDS AROUND (3 IN CAR SEATS). SHE HAS BEEN STRANDED MULTIPLE TIMES (WHILE PREGNANT AND NOW WITH AN INFANT). I HAVE NO CONFIDENCE IN THE CAR, AND WHO KNOWS IF THE POWER WILL SHUT OFF WHILE THE CAR IS UNDERWAY. *TR

12/23/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG6BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS ON BACK ORDER AND UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

12/21/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 12/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG7BR******
Summary

THE L TOURING TOWN COUNTRY, I HAVE A AUTOMATIC FRONT LIGHT SYSTEM THAT WILL LOWER THE HIGH BEAM TO LOW BEAM IF A CAR IS COMING IN THE OPPOSITE DIRECTION. WE HAD A RAIN STORM THAT I DROVE THE CAR THROUGH I NOTICE THE INSTRUMENT PANEL AND RADIO LOST POWER FOR FEW SECOND. COUPLE DAYS LATER DRIVING AT NIGHT I TURN ON THE AUTOMATIC FRONT LIGHT BEAM SYSTEM AND FEW MINUTES LATER THE FRONT LIGHT, CONTROL PANEL, CAB LIGHT AND RADIO LOST POWER FOR COUPLE MINUTES. THIS DEFECT COULD CAUSE A ACCIDENT IF THE DRIVER IS INEXPERIENCE DRIVER. *TR

12/16/2014
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

VEHICLE WILL NOT START. *TR

12/12/2014
Components: VISIBILITY
Incident Date: 12/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR WINDOW SHATTERED AFTER THE REAR DEFROSTER WAS ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,464.

12/11/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5D68BK******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/9/15*CN

12/10/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 25 MPH, THE WINDSHIELD WIPERS ENGAGED INDEPENDENTLY, ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED, AND THE SPEEDOMETER FAILED. ALSO, ON SEVERAL OCCASIONS, THE DOORS LOCKED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. UPDATED 02/24/15*LJ UPDATED 6/10/2015 *JS

12/07/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG3BR******
Summary

THE BLIND SPOT INDICATOR SYSTEM HAS FAILED ON THE VAN. THE DEALER SAID IT WOULD COST $1000.00 FOR THE PART TO REPAIR IT. BECAUSE OF WATER, SNOW, SALT, THE SYSTEM FAILS AND NOW, A SAFETY FEATURE PURCHASED WITH THIS VEHICLE, IS NOW A HAZARD. WE HAD THE VAN INTO THE DEALERSHIP SERVICE SHOP AND THEY SAID IT WOULD TAKE A COUPLE OF MONTHS TO GET IN A REPLACEMENT. WHY ISN'T THIS BEING RECALLED AFTER READING OTHER RELATED ISSUES ON THE INTERNET? I AM NOT GOING TO PAY ALL THAT MONEY FOR A SAFETY FEATURE THAT SHOULDN'T FAIL SO QUICKLY AND THE GOVERNMENT NEEDS TO DO SOMETHING ABOUT THIS SINCE WE HAVE NO OTHER COURSE OF ACTION. *TR

12/02/2014
Components: SUSPENSION
Incident Date: 12/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

THERE IS CURRENTLY A RECALL FOR CHRYSLER TOWN & COUNTRY VANS FOR 2008, 2009, 2010, AND 2012 FOR WHEEL BEARING ISSUES. WHY IS THERE NONE FOR THE 2011 -- I HAD ONE REPLACED TODAY AND THE TWO REAR ONES ALSO NEED TO BE REPLACED. I SEE ON THE INTERNET THAT THERE ARE OTHERS OWNING THE 2011 MODEL THAT ALSO HAVE THIS ISSUE. AT A $448.82 POP FOR ONE, THAT'S IS A LOT TO HANDLE WHEN YOU HAVE TO HAVE 3 OF THEM REPLACED. IF THEY WERE STILL HAVING THE ISSUE IN 2012, WHY IS THE 2011 NOT ON RECALL FOR THIS ALSO? *JS

11/25/2014
Components: ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE
Incident Date: 10/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT PASSENGER SIDE DOOR OPENED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE BUMPER SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

11/24/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SIDE MIRROR BLIND SPOT MONITORING SYSTEM WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE LIGHT ILLUMINATED ALTHOUGH THERE WERE NO OTHER VEHICLE NEAR IT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

11/24/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11/18/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

VEHICLE IN A PARKING LOT. WHEN I TRIED TO RE-ENTER THE VEHICLE IT WOULD NOT OPEN. USED EMERGENCY KEY TO ENTER CAR BUT IT WOULD NOT START. HAD A FRIEND TAKE ME HOME TO GET SECOND KEY. THIS DID NOT WORK EITHER. CALLED ROAD SERVICE AND VEHICLE WAS TOWED IN. RESULTS WIN MODULE INTERNAL FAILURE INSTALLED 68105739AB RECEIVER: WIRELESS IGNITION INSTALLED 56046704AE TRANSMTR: INTEGRATED KEY FOB TOTAL COST TO ME $1215.59. *TR

11/13/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. IN ADDITION, ALL THE VEHICLE DOORS FAILED TO LOCK OR UNLOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

11/12/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

CAR STALLED WHILE DRIVING, STEERING AND BRAKES LOCKED. WHILE ACCELERATING THE CAR LURCHES. THERE WAS ALSO AN INCIDENT WHERE THE CAR WAS RUNNING BUT THE EVIC DISPLAYED THAT THE ENGINE WAS OFF, THE WIPER BLADES WERE RUNNING AT FULL SPEED BUT THEY WERE IN THE OFF POSITION AS WELL. *TR

11/06/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG9BR******
Summary

VEHICLE EXPERIENCED A COMPLETE BREAKDOWN WHILE BEING DRIVEN. THE BATTERY WARNING LIGHT HAD COME ON INTERMITTENTLY FOR TWO DAYS AND HAD IT CHECKED TWICE AND WAS TOLD THE BATTERY WAS FINE. WHILE DRIVING ON HIGHWAY, WARNING LIGHTS STARTED APPEARING ON INSTRUMENT PANEL SHOWING FAILURES IN BRAKES, SAFETY SENSORS AND MORE. TRIED TO MAKE IT TO A DEALER 20 MILES AWAY BUT VEHICLE STARTED SHUTTING DOWN. WAS TOWED TO DEALER AND HAD TO HAVE BATTERY, ALTERNATOR AND PCM REPLACED. WAS TOLD ALTERNATOR WAS "FRIED"--THERE WERE BURN MARKS ON IT. SINCE THAT TIME THE REAR VIEW MIRROR WHICH CONTROLS AUTO HEADLIGHTS HAD TO BE REPLACED. *TR

11/05/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAS NOT EXPERIENCED A FAILURE.

10/25/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

2011 CHRYSLER TOWN & COUNTRY WOULD RANDOMLY NOT START. WE TOOK THE CAR TO THE CHRYSLER DEALER AND THEY COULD NOT REPRODUCE THE ISSUE AND DID NOTHING. THE ISSUE SEEMED TO GET WORSE. THE CAR CONTINUED TO GIVE MY WIFE AND I INTERMITTENT STARTING ISSUES, BUT NOW IT WOULD RANDOMLY STALL WHILE DRIVING (WITH KIDS IN THE CAR). BROUGHT IT BACK TO THE DEALER AND THEY REPLACED THE TORQUE CONVERTER AND TRANS PUMP (COVERED UNDER WARRANTY). THE ISSUE WAS NOT RESOLVED. BROUGHT THE CAR BACK TO THE DEALER THE THIRD TIME. THEY REPLACED THE TIPM AND CHARGED US $850. BETTER, BUT NOW MY MINIVAN ENGINE IS LOUD AND IT SOUNDS LIKE I'M DRIVING A VW BUG. *TR

10/24/2014
Components: POWER TRAIN
Incident Date: 02/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE ON A SLIGHT INCLINE, THE VEHICLE MADE A JERKING MOTION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 46,000. UPDATED 11/24/14*LJ THE CONSUMER STATED THE VEHICLE WAS DIAGNOSED AND WAS ADVISED BY THE MANUFACTURER THAT IT WAS OPERATING AS DESIGNED. THE CONSUMER BELIEVED THE JERKING IS UNSAFE. UPDATED 05/7/2015 *JS

10/20/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. UPDATED 12/01/14*LJ UPDATED 01/13/15

10/17/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG6BR******
Summary

ALL ELECTRICAL EQUIPMENT SHUT OFF. THEN ALTERNATOR NOT WORKING PROPERLY-VAN WILL NOT KEEP AN ELECTRICAL CHARGE. *TR

10/12/2014
Components: SERVICE BRAKES
Incident Date: 09/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG0BR******
Summary

PULSATING BRAKES DUE TO WARPED ROTORS. DEALER REPLACED FRONT PADS AND ROTORS TWICE, ALSO REPLACED REAR ROTORS. VEHICLE NOW HAS 55,374 MILES AND I JUST HAD FOURTH SET OF FRONT PADS AND ROTORS INSTALLED. REAR BRAKES ARE ON THIRD SET OF PADS. *TR

10/11/2014
Components: SERVICE BRAKES
Incident Date: 10/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG3BR******
Summary

THE PRIMARY ISSUE OCCURS WHENEVER THE BRAKE PEDAL IS DEPRESSED, EMERGENCY SITUATION OR JUST REDUCING SPEED, FROM AROUND 70 MPH TO A SLOWER SPEED AROUND 55 MPH. DURING THIS PHASE OF SPEED REDUCTION THE VEHICLE EXHIBITS AN ALMOST UNCONTROLLABLE INSTABILITY WHERE THE FRONT END AND THE STEERING WHEEL MUST BE HELD WITH TWO HANDS IN ORDER TO CONTROL THE VEHICLES DIRECTION. THIS DEFENSIVE ACT IS VERY TIRING. PRIOR TO PRESSING THE BRAKE THERE IS NO INDICATION OF TIRE PROBLEMS OF ANY KIND. SPEED CAN BE INCREASED AFTER RELEASING THE BRAKE AND NO PROBLEM IS DETECTED UNTIL THE BRAKES ARE ACTIVATED AGAIN. THIS IS A SERIOUS SAFETY ISSUE. THE REQUIRED REPAIR IS TO REPLACE THE ROTORS. THE REPAIR STATION STATED THAT THIS IS BOTH A COMMON AND A SERIOUS ISSUE WITH CHRYSLER BECAUSE THE ROTORS ARE MANUFACTURED TO THIN AND THOSE THIN ROTORS WARP AFTER ABOUT 30000 MILES. ALSO IT WAS STATED THAT THIS IS A KNOWN PROBLEM AT CHRYSLER BUT THERE IS NO RECALL TO CORRECT IT. CHRYSLER STATES THAT IF THIS PROBLEM OCCURS WITHIN THE WARRANTY PERIOD (36 MOS/36000 MILES) THAT THE ROTORS MAY BE REPLACED AT NO CHARGE. THE SUBJECT VEHICLE HAS 30800 MILES BUT IS OUTSIDE THE 36 MONTH PERIOD. REGARDLESS OF THE WARRANTY PERIOD THIS SHOULD BE CLASSIFIED AS A MANUFACTURING/DESIGN PROBLEM AND CHRYSLER IS ALLOWING THE CUSTOMER TO TEST THE QUALITY OF THE PRODUCT AND ALLOWING THE CUSTOMER TO ASSUME THE RISK OF VEHICLE FAILURE. CHRYSLER SHOULD BE REQUIRED TO ISSUE A SAFETY RECALL OF ALL AFFECTED VEHICLES. *TR

10/10/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

I PURCHASED THIS VEHICLE IN MARCH 2014. ONE DAY IN SEPTEMBER IT WOULD NOT START, I HAD TO GET A JUMP TO GET IT TO START. THINKING IT WAS THE BATTERY, I PURCHASED A NEW ONE AND I WAS STILL HAVING PROBLEMS STARTING IT. I HAVE BEEN HAVING PROBLEMS STARTING IT TODAY AND I HAVE HAD IT PARKED FOR OVER A MONTH. IT WOULD ALSO STALL WHEN I WOULD DRIVE IT SOMETIMES. I TOOK IT INTO THE DEALERSHIP AND PAID $150.00 TO HAVE IT DIAGNOSED. IT TURNS OUT IT IS THE TIPM AND IT WILL COST ME $1,300 TO GET IT REPAIRED! AFTER READING UP ON THIS PROBLEM I NOTICED THERE ARE ALOT OF OTHER WITH THE SIMILAR PROBLEM. I PURCHASED THIS VAN FOR MY GROWING FAMILY AND NOW I CANT EVEN DRIVE IT SINCE I DONT FEEL SAFE ESPECIALLY WITH MY KIDS, LET ALONE PAY $1,300 TO HAVE IT REPAIRED. *TR

10/01/2014
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG1BR******
Summary

I HAVE HAD THE VAN FOR THREE AND A HALF YEARS. FIRST, WHEN I GOT VAN, I TOOK IT BACK IN FOR REAR HATCH OPENING ON ITS OWN. IT WOULD JUST OPEN. WE COULD BE AT WALMART OR IN THE GARAGE, AND IT WOULD BE OPEN. WE HAD ISSUES WITH KEYS. CAR WOULD START BEEPING AND SAY KEY NOT DETECTED. IF YOU OPENED A DOOR, BUT DIDN'T TURN CAR OFF, CAR WOULD SAY KEY NOT DETECTED. WE HAVE TO TURN CAR OFF AND RESTART. MY HUSBANDS KEY SET GAS NEVER WORKED. THEN LAST YEAR, I HAD TO HAVE THE ENTIRE CONSOLE REPLACED BECAUSE RADIO AND SATELLITE AND NAVIGATION WOULD JUST SHUT DOWN. NOW, IT JUST DIED SUNDAY. HAD TO JUMP VAN. TOOK TO FIRESTONE, AND THEY DIDN'T KNOW WHAT WAS GOING ON. NEEDLESS TO SAY, I'M BEING TOLD BY THE DEALERSHIP THAT IT'S THE TPIM CAUSING THE FUEL PUMP TO NOT SHUT OFF. IT'S BEEN THERE SINCE MONDAY. IN FACT, WE TOOK IT HOME MONDAY AFTER PAYING FOR DEALERSHIP TO RECONFIGURE THE ELECTRICAL. CAR HAD TO GO BACK TUESDAY. RECEIVED A CALL TODAY THAT IT WAS THE TPIM CAUSING FUEL PUMP TO NOT SHUT DOWN. EXPENSIVE REPAIR. *TR

09/30/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION. THE CONTACT HAD TO UNPLUG THE TERMINAL BATTERY IN ORDER FOR THE KEY TO RELEASE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

09/29/2014
Components: ELECTRICAL SYSTEM,VISIBILITY,FUEL/PROPULSION SYSTEM
Incident Date: 07/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG3BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 45 MPH AND MAKING A LEFT TURN, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS RESTARTED AFTER SEVERAL ATTEMPTS. ALSO, THE WINDOWS ROLLED DOWN INDEPENDENTLY AND THE FUEL PUMP CONTINUED TO RUN WHILE THE VEHICLE WAS OFF. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

09/29/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. AFTER THE VEHICLE WAS PARKED, IT FAILED TO RESTART. THE DEALER STATED THAT THE TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 93,027.

09/25/2014
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DGXBR******
Summary

THE VEHICLE WOULD NOT START FOR LACK OF FUEL REACHING THE ENGINE. THE PROBLEM WAS THE FAILURE OF THE INTERNAL TOTALLY INTEGRATED POWER MODULE CAUSING THE FUEL PUMP RELAY TO SHUT OFF. I HAD SEVERAL CONVERSATIONS WITH CHRYSLER AND DURING CONVERSATIONS LEARNED THERE WAS A SHORTAGE OF THE PARTS WHICH INDICATES THIS IS A FREQUENTLY OCCURRING SYSTEMIC FAILURE AS WELL AS A SAFETY ISSUE. CHRYSLER IS CURRENTLY EXPERIENCING MASSIVE RECALLS FOR FUEL PUMP ISSUES. HOWEVER, THE TIPM MODULE FAILURE IS NOT PRESENTLY INCLUDED IN A RECALL. I WOULD LIKE TO RESPECTFULLY REQUEST THAT THE NHTSA INVESTIGATE THIS POTENTIAL SAFETY HAZARD. THE CASE NUMBER I HAVE ESTABLISHED WITH CHRYSLER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/25/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 09/25/2014
Crash: No
Fire: No
Summary

AFTER TURNING ON IGNITION, WINDSHIELD WIPERS TURNED ON HIGHEST SPEED, ALTHOUGH SWITCH INDICATED THEY WERE TURNED OFF, THERE WERE NO LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL, THE SPEED, TEMPERATURE AND MESSAGE CENTER WAS NOT WORKING, RADIO WAS WORKING BUT HAD NO LIGHTS, AIR AND HEAT PANEL WAS WORKING, TURN SIGNALS WERE NOT WORKING. APPEARED TO BE ELECTRICAL OR COMPUTER MALFUNCTION. TURNED THE VEHICLE OFF AND ON TWICE TO ATTEMPT TO FIX ISSUE, BUT SAME ISSUE OCCURRED AGAIN BOTH TIMES. ON THE THIRD ATTEMPT OF TURNING OFF VEHICLE AND RE-STARTING, SWITCHED ON AND OFF THE LIGHT SWITCHES, WIPER SWITCH, TURN SIGNAL INDICATORS A FEW TIMES, AND LIGHTS AND MESSAGES CAME BACK ON. CONCERNED THAT POSSIBLE COMPUTER MALFUNCTION MAY OVERRIDE OPERATOR'S ABILITY TO CONTROL LIGHTS, TURN SIGNALS, WINDSHIELD WIPERS, AND OTHER SAFETY NECESSITIES WHILE VEHICLE IS IN MOTION. SOFTWARE UPDATE/RECALL HAD BEEN PERFORMED APPROXIMATELY TWO MONTHS AGO. *TR

09/22/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 1N4AL21E58N******
Summary

CAR WILL NOT START NORMALLY EITHER FIRST THING IN THE MORNING OR DURING DAY. WILL TAKE 5 TO 10 MINUTES OF ATTEMPTING TO GET CAR STARTED. BATTERY WILL DIE FOR NO APPARENT REASONS IF LEFT UN-DRIVEN FOR A FEW HOURS OR DAYS. CAR IS CURRENTLY AT CHRYSLER SERVICE CENTER FOR NOW 4 WEEKS WITH NO SOLUTION ON HAND. THEY CLAIM IT IS CAUSED BY A ELECTRICAL DRAW AND NEED TO WORK ON EVERY RELAY AND SYSTEM TO IDENTIFY ITS SOURCE. I CONTACTED CHRYSLER CORPORATE FOR ADDITIONAL INFORMATION ON HOW TO RESOLVE, NO RESPONSE YET; IT HAS BEEN OVER A WEEK. I HAVE SUGGEST THAT PROBLEM CAN BE RELATED THE BROADER TIPM ISSUE AFFECTING MANY CHRYSLER/JEEP VEHICLE. SERVICE ADVISER HAD NO INTEREST AND STATED THEY MUST CHECK EVERY SYSTEM AS STATED BY MANUFACTURER. *TR

09/21/2014
Components: STRUCTURE,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/03/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

VEHICLE PARKED IN HOMEOWNER'S DRIVEWAY ERUPTED IN FLAMES AT APPROXIMATELY 12.45 AM ON SEPTEMBER 3RD. VEHICLE WAS SHUT OFF FOR OVER FOUR(4) HOURS. ENGINE WAS RELATIVELY COOL AS IT WAS ONLY DRIVEN FOR FIVE MINUTES PRIOR TO 8 PM ON THE 2ND OF SEPTEMBER. NEIGHBOR WHO CALLED THE FIRE DEPARTMENT REPORTED SEEING SPARKS EMANATING FROM UNDER THE HOOD BEFORE IT BURST INTO FLAMES WHICH DESTROYED THE CAR. THIS ALSO DAMAGED THE OTHER VEHICLE PARKED AHEAD OF THE TOWN AND COUNTRY. *TR

09/18/2014
Components: AIR BAGS,SEATS
Incident Date: 09/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

REPORT ON BEHALF OF CUSTOMER VEHICLE. CUSTOMER WAS INVOLVED IN A COLLISION TO THE REAR OF HER 2011 TOWN AND COUNTRY. MODERATE SPEED COLLISION, DAMAGE TO BUMPER AND REAR BODY PANEL. THE VEHICLE IS EQUIPPED WITH ACTIVE RESTRAINT HEADREST SYSTEM DESIGNED TO DEPLOY FORWARD AND UPWARD TO PREVENT INJURY DUE TO OCCUPANT HEAD MOVING BACKWARDS IN REAR COLLISION. ACTIVE RESTRAINT SYSTEM FAILED TO DEPLOY IN THE COLLISION; HOWEVER, APPROXIMATELY TEN DAYS LATER WHILE OPERATING THE VEHICLE DURING NORMAL CONDITIONS, THE HEADRESTS DEPLOYED, STRIKING THE DRIVER IN THE BACK OF THE HEAD. DRIVER DID NOT LOSE CONTROL OF THE VEHICLE. *TR

09/16/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/16/2014
Components: SEATS
Incident Date: 09/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

THIS MINIVAN IS EQUIPPED WITH A FACTORY INSTALLED, ELECTRIC 3RD ROW SEAT. IT IS A SPLIT (2/3 -1/3) CONFIGURATION. THE SWITCHES TO CONTROL THESE SEATS ARE ON THE LEFT REAR PANEL JUST INSIDE THE DOOR JAM. THE OPTIONS ARE: STOW, NORMAL OR REAR FACING. YOU CAN CONTROL ONE OR BOTH SEATS FOR EACH OPTION BY USE OF THE ROCKER SWITCH POSITION. BOTH SEATS WERE IN THE NORMAL (UPRIGHT) POSITION AND LUGGAGE WAS STORED BEHIND THE SEAT. A CHILD SEAT WAS SITTING ON THE LEFT SIDE OF THE REAR SEAT. WHEN ROUNDING A TURN, A PIECE OF LUGGAGE FELL INTO THE SWITCH PANEL AND THE SEAT STARTED TO STOW, IT WAS COMPRESSING THE CHILD SEAT. I WAS SHOCKED THAT IT DIDN'T STOP OR REVERSE ITSELF AS A FRICTION CLUTCH WOULD. I.E LIKE ONE OF THE 3 ELECTRIC DOORS ON THIS VEHICLE WOULD. INSTEAD THE MOTORS KEPT TURNING AND SKIPPING ON THEIR GEARS (MACHINE GUN SOUND). TRYING TO SHUT OFF THE SWITCHES HAD NO EFFECT. THIS IS A CRUSHING HAZARD. *TR

09/02/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

THE ISSUES WITH MY 2011 CHRYSLER TOWN AND COUNTRY BEGAN AS A SERIES OF ODD "QUIRKS": THE RADIO AS WELL AS THE ELECTRONIC AC AND ELECTRIC WINDOWS WOULD ALL FUNCTION AS IF THEY HAD A MIND OF THEIR OWN; FREQUENTLY POWERING ON AND OFF OR ADJUSTING WHILE DRIVING. IT WAS CERTAINLY MORE OF A NUISANCE THAN SAFETY RISK. WITHIN THE LAST 2-3 WEEKS, WE HAVE HAD SEVERE ISSUES IN STARTING THE CAR ALTOGETHER. THAT PROMPTED A VISIT TO OUR CHRYSLER DEALERSHIP WHO DIAGNOSED A FAULTY TIPM (TOTAL INTEGRATED POWER MODULE). THE FIX ALONE IS MAJOR AND WILL COST IN EXCESS OF $1,000, ALL ON A LESS THAN THREE YEAR OLD CAR. WE ARE FURTHER HINDERED BY THE FACT THAT THE PART IS BACK-ORDERED FOR SEVERAL WEEKS, AND THE MECHANIC EXPLAINED IT COULD EVEN BE "MONTHS DUE TO PARTS SHORTAGES FROM AN EXCESSIVE NUMBER OF REPLACEMENTS TAKING PLACE ACROSS THE COUNTRY." HE SAID WE COULD DRIVE IT IN THE MEANTIME BUT AFTER RESEARCHING THIS ISSUE ONLINE AND SEEING INCIDENTS OF AIRBAGS RANDOMLY DEPLOYING AND CARS SHUTTING OFF WITHOUT NOTICE WHILE IN MOTION, I AM NOT COMFORTABLE DRIVING IT. IT APPEARS THIS IS AN ISSUE CHRYSLER IS WELL AWARE OF BUT THIS SHOULD RESULT IN AN ALL OUT RECALL, NOT AN INTERNALLY LEAD INVESTIGATION. *TR

08/28/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 07/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO LOCK AND UNLOCK ELECTRONICALLY. THE WINDOW HAD TO BE OPENED IN ORDER TO UNLOCK AND LOCK THE DOOR. IN ADDITION, THE REAR DRIVER SIDE SLIDING DOOR CLOSED ABRUPTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

08/28/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

STOPPED AT WALMART AND COULD NOT REMOVE THE KEY FROM THE IGNITION. HAD TO HAVE IT TOWED FROM THERE TO BE WORKED ON. COST TO HAVE REPAIRED WAS PARTS $176.04 PLUS $313.34 LABOR. THE CAR WOULD NOT START AFTER KEY WAS STUCK. *TR

08/27/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/26/2014
Crash: No
Fire: No
Summary

WHEN DRIVING DOWN THE ROAD A WARNING CAME ON THE DASH THAT STATED THE BLIND SPOT DETECTION SYSTEM ON THE MIRRORS NEED ADJUSTMENTS. THE WARNING LIGHTS ON THE MIRRORS WENT ON FOR NO REASON AND AT TIMES STAYED ON. WHEN I WOULD TURN ON THE BLINKER, THE WARNING SOUND WOULD BEEP WHEN THERE WAS NOTHING NEXT TO ME TO SET THE ALARM OFF. I TOOK IT TO MY MECHANIC AND HE FOUND THE SENSORS EXTREMELY HOT. HE STATED THE SENSORS WERE SO HOT, HE COULDN'T TOUCH THEM WITH BARE HOUNDS. MY MECHANIC THOUGHT IT WAS SUCH A PROBLEM THAT HE DISCONNECTED THEM. WHEN I CALLED THE CHRYSLER DEALER, THEY SAID THE SENSORS WERE PROBABLY CORRODED AND IT SHOULDN'T BE A BIG DEAL. IT SEEMS THAT THIS IS A PROBLEM WITH THIS VEHICLE AND A POTENTIAL SAFETY PROBLEM. *TR

08/26/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE CONTACT MENTIONED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/7/14*CN *TR THE CONSUMER STATED, ON OCTOBER 6, 2014, THE VEHICLE HAD NOT YET BEEN REPAIRED AND THE DEALER HAD NOT RECEIVED. UPDATED 7/27/2015 *JS

08/22/2014
Components: STRUCTURE
Incident Date: 08/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

THE AUTOMATIC SLIDING DOOR CLOSES ON IT OWN. WHEN YOU OPEN THE POWER SLIDING DOOR IN ANY OF THE 4 AVAILABLE WAYS, THE DRIVERS OVERHEAD BUTTON, DOOR POST BUTTON, PULLING AND RELEASING THE DOOR HANDLE OR WITH THE KEY FOB BUTTON THE PASSENGER SLIDING DOOR OPENS GOES ALL THE WAY TO THE FULL OPEN POSITION AND THEN CLOSES ON ITS OWN. THIS IS NOW HAPPENING EVERY TIME THE DOOR IS OPENED. *TR

08/21/2014
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 08/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

IT SEEMS TO BE THE SAME ISSUE THAT WAS RECALLED IN THE 2008, 2009, 2010 CHRYSLER TOWN AND COUNTRY VEHICLES. THE KEY IS VERY LOOSE IN THE IGNITION AND MOVES AROUND CAUSING THE POWER TO GO OUT IN THE CAR. I SPOKE TO SEVERAL DEALERS WHICH TOLD ME IT IS THE SAME PROBLEM AS THE VEHICLES THAT WERE RECALLED IN PREVIOUS YEARS. THE CAR HAS TO BE REPAIRED AND THE QUOTED REPAIR WAS APPROXIMATELY $400 BECAUSE IT IS UNSAFE TO DRIVE. IT ALMOST CAUSED AN ACCIDENT LAST EVENING. *TR

08/20/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 20 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. AFTER FIVE MINUTES AND SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE PERSISTED UNTIL THE VEHICLE WOULD NO LONGER RESTART. THE DEALER STATED THAT THE TIPM MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

08/20/2014
Components: SERVICE BRAKES
Incident Date: 06/15/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 40 MPH ATTEMPTING TO ENGAGED THE BRAKES, THE BRAKES MADE A LOUD NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

08/14/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE DEALER WAS CONTACTED NUMEROUS TIMES AND THE PARTS WERE NOT AVAILABLE. THE CONTACT MENTIONED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/13/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG6BR******
Summary

VEHICLE WOULDN'T START ON VACATION. BATTERY WAS FINE. CHARGED IT AND STARTED DRIVING ON HIGHWAY. VEHICLE STALLED TWICE WHILE DRIVING ON HIGHWAY. GOT TO DEALERSHIP AND FOUND OUT IT WAS TIPM. SAID IT WAS NOT COVERED UNDER WARRANTY BECAUSE ELECTRICAL NOT MECHANICAL. TIPM CONTROLS ALL SAFETY AND IGNITION ON VEHICLE. PUT MYSELF AND FAMILY, CHILDREN AT RISK FOR FAULTY TIPM. PAID $1100 TO HAVE FUNCTIONING CAR IN 1 CAR FAMILY. WAY HOME, AIR BAG LIGHT WENT ON. WENT TO DEALERSHIP AT HOME TO FIND PARTS OF TIPM NOT INSTALLED CORRECTLY DISABLING AIR BAG FUNCTION. *TR

08/13/2014
Components: ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 01/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

BLIND SPOT DETECTION SENSORS FAILED DUE TO EXPOSURE TO SNOW AND SALT. DEALER STATED THEY HAVE REPLACED MANY OF THESE (PART NUMBER 6181175) AND ADVISED TO CALL CHRYSLER TO REPORT THE PROBLEM. CHRYSLER ACKNOWLEDGED THEY HAVE REPLACED MANY OF THESE SENSORS BUT SAID THEY WERE NOT GOING TO STAND BEHIND MINE. AT APPROXIMATELY $900 PER SENSOR I FEEL THEY SHOULD LAST LONGER THAN 3 YEARS, JUST AFTER MY WARRANTY RAN OUT. THE FAULTY SENSORS WERE ALSO CAUSING MY BACK-UP CAMERA TO FAIL DUE TO BLOWING A FUSE. I FINALLY HAD THE DEALER JUST DISABLE THE SENSORS SO MY BACK-UP CAMERA WOULD WORK BUT THE BLIND SPOT DETECTION SYSTEM WAS NO LONGER ENABLED. *TR

08/12/2014
Components: ELECTRICAL SYSTEM
Incident Date: 03/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BLIND SPOT DETECTION WARNING INDICATOR BECAME ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS ADVISED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

08/11/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/02/14*LJ

08/07/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT ALSO STATED THAT ON ONE OCCASION, THE VEHICLE FAILED TO START AND THE WIRELESS IGNITION MODULE WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

08/06/2014
Components: AIR BAGS
Incident Date: 08/04/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,500.

08/06/2014
Components: AIR BAGS,TIRES,WHEELS
Incident Date: 07/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

THE VEHICLE 'CHARGING SYSTEM LIGHT', 'TIRE PRESSURE MONITORING SYSTEM (TPMS) LIGHT', AND 'AIRBAG WARNING LIGHT' HAVE STAYED ON. THE TIRES PRESSURE LIGHT FIRST TURN ON ABOUT 05/16/2014 THE AIRBAG LIGHT FIRST TURN ON 07/23/2014 WHILE DRIVING. THE CHARGING SYSTEM LIGHT FIRST TURN ON 08/06/2014. *TR

08/05/2014
Components: BACK OVER PREVENTION
Incident Date: 07/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE EXTERIOR LIGHTING ON THE SIDE VIEW MIRRORS AND THE BEEPING NOISES WERE VERY DISTRACTING WHEN THE VEHICLE WAS SHIFTED INTO DRIVE. THE SERVICE REAR CAMERA WARNING INDICATORS WERE CONSTANTLY ILLUMINATED AND THE REAR VIEW MIRROR WAS NOT WORKING PROPERLY. THE DEALER STATED THAT THE BLIND SPOT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. UPDATED 11/12/14*LJ

07/29/2014
Components: SERVICE BRAKES
Incident Date: 07/29/2014
Crash: No
Fire: No
Summary

VAN SHAKES AND MAKES GRINDING NOISES WHEN BRAKES ARE PRESSED. BROUGHT IT TO DEALER TOLD ME THAT FRONT BRAKES AND BACK BRAKES AND ROTORS NEED REPLACEMENT FOR $765.00. THE CAR HAS 27000 MILES ON IT THE BRAKES AND ROTORS SHOULD NOT HAVE GONE THIS QUICKLY. THIS CAR IS LESS THAN 3 YEARS OLD. IT WAS BRAND NEW WHEN I GOT IT. CHRYSLER NEEDS TO STEP UP AND BE RESPONSIBLE FOR ALL THESE BRAKE PROBLEMS. *JS

07/22/2014
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

WHILE DRIVING AT NIGHT, A FAULT APPEARED IN THE DASH STATING THAT THE BLIND SPOT DETECTION SYSTEM NEEDED SERVICE. THE BLIND SPOT INDICATORS IN EACH SIDE VIEW MIRROR STAYED ILLUMINATED. AT NIGHT THESE ORANGE LIGHTS ARE DISTRACTING TO THE DRIVER. SINCE THEY ARE ALWAYS ILLUMINATED, IT CAUSES THE DRIVER TO SECOND-GUESS WHETHER A LANE CHANGE CAN BE MADE OR NOT EVEN AFTER CHECKING THE BLIND SPOT. TOOK THE VAN IN TO BE SERVICED AT A CHRYSLER DEALERSHIP. THE SERVICE TECHNICIAN DETERMINED THAT THE BLIND SPOT DETECTION MODULE IS DAMAGED DUE TO WATER GETTING INSIDE AND SHORTING IT OUT. THE MODULE WOULD NEED TO BE REPLACED AT A COST OF OVER $1,200. HE ALSO STATED THAT IT IS A COMMON PROBLEM AND GAVE ME THE CHRYSLER STAR CASE([XXX]) DOCUMENTATION THAT THEY HAVE FROM CHRYSLER. THIS IS OBVIOUSLY A DESIGN DEFECT AS THE MODULE IS NOT DESIGNED TO GET WET BUT IS LOCATED IN A LOCATION THAT ALLOWS IT TO GET WET. REPLACING THIS WOULD NOT SOLVE THE PROBLEM, IT WOULD ONLY LEAD ME TO REPLACE IT IN ANOTHER FEW YEARS, NOT TO MENTION THE MODULE ON THE OTHER SIDE OF THE VEHICLE. THE SERVICE TECHNICIAN DISABLED THE SYSTEM VIA THE CONSOLE CONTROLS, WHICH SOLVED THE PROBLEM OF THE INDICATOR LIGHTS CONSTANTLY BEING ON. HOWEVER, THIS HAS LED TO ANOTHER SAFETY CONCERN IN THAT THE DRIVER OF THE VEHICLE HAS BEEN DRIVING THE VEHICLE FOR THREE YEARS WITH THE DETECTION SYSTEM ENABLED AND IS USED TO SEEING THE INDICATORS ILLUMINATED WHEN A VEHICLE IS PRESENT IN THE BLIND SPOT. I CONTACTED CHRYSLER BUT THEY WOULD NOT HELP OUT WITH THE COST OF THE REPAIR. DUE TO THIS ISSUE BEING SAFETY-RELATED, THE FACT THAT CHRYSLER HAS ACKNOWLEDGED THE ISSUE WITH THEIR OWN SERVICE CASE, AND THE FACT THAT THE REPAIR IS PROHIBITIVELY EXPENSIVE FOR MOST OWNERS, THAT THIS PROBLEM SHOULD RESULT IN A RECALL AND BE REPAIRED AND THE ROOT ISSUE SOLVED BY CHRYSLER SO THAT THE ISSUE DOES NOT KEEP RE-OCCURRING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/15/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG4BR******
Summary

WE TOOK OUR 91 YEAR OLD MOTHER TO GET HER MEDICINE AT WAL-MART. CAME OUT WITH HER MY HUSBAND PULLED UP TO PICK US UP. STOPPED CAR PUT IN PARK AND TURNED EXG. OFF WENT AROUND CAR OPENED THE DOOR FOR MY MOTHER SHE GO IN, BUT THE DOOR WOULD NOT CLOSE. HE WENT AROUND TRIED TO START CAR BUT NOTHING HAPPENED. KEY WOULD NOT EVEN COME OUT OF IT. CAR STUCK IN PARK KEY IN IT NO LIGHT OR ANYTHING. PAID $85 DOLLARS TO GET IT TOWED TO MY MOTHERS HOUSE. MY MOTHERS HOUSE IS 100 MILES AWAY FROM OUT HOUSE. ONLY ONE CAR TO DRIVE. HAD TO BORROW MY BROTHERS CAR TO GET HOME. HAD TO PAY ANOTHER $60 DOLLARS TO GET IT TOWED TO A CHRYSLER DEALER, THIS WAS OWN MONDAY. THEY HAD TO REPLACE THE IGN SWITCH & THE IGN. SWITCH MODULAR. BATTERY WAS SHORTED OUT. COST TO DO ALL THIS WAS $851.65 PLUS TOWING . WHY SHOULD YOU HAVE TO PAY THAT MUCH FOR A 3 YEAR OLD CAR. THERE SHOULD BE A RECALL OR SOMETHING OWN THINGS LIKE THIS. DOES CHRYSLER NOT CARE THAT WE WILL NEVER BUY ANOTHER CHRYSLER EVER. THIS CAR IS A 2011 CHRYSLER TOWN & COUNTRY. WE EVEN CALLED THE CHRYSLER CORP. AND THEY SAID THERE WAS NO RECALL ON IT. THEY SAID THERE WAS A RECALL PENDING OWN THIS. IF NOT FOR MY BROTHER WHAT WOULD WE HAVE DONE? *TR

07/14/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG3BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ETC AND MIL SENSORS ILLUMINATED INTERMITTENTLY. AFTER DRIVING VARIOUS SPEEDS OVER A BUMP OR UNEVEN LAND, IT WOULD BECOME EXTREMELY DIFFICULT TO RESTART THE VEHICLE. THE CONTACT HAD TO MAKE NUMEROUS ATTEMPTS TO START THE VEHICLE WITH THE KEY IN THE IGNITION AND WITH THE KEY FOB. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

07/08/2014
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 05/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

SEVERAL WEEKS AGO THE BLIND-SPOT ALERT SYSTEM IN MY 2011 CHRYSLER TOWN AND COUNTRY MALFUNCTIONED. I BROUGHT THE VEHICLE TO MY LOCAL CHRYSLER DEALER. THE VEHICLE HAS OVER 50,000 MILES (AND LESS THAN 55,000 MILES, AT THAT TIME) SO THIS WAS NOT A WARRANTY ISSUE. WHEN THE BUMPER WAS REMOVED, IT CONTAINED A SIGNIFICANT AMOUNT OF ROAD DEBRIS AND ROAD SALT. THE LEFT SIDE BLIND-SPOT ALERT MODULE WAS CORRODED. THEY QUOTED REPLACING THAT MODULE AT ABOUT $1200. *JS AT THE DEALER I SAW A REAR BUMPER ASSEMBLY THAT HAS RELATIVELY SMALL OPENINGS THAT ALLOW DEBRIS TO ENTER WITHOUT A WAY FOR IT TO LEAVE. THIS MADE IT EASY FOR SALT AND DEBRIS TO ENTER AND DIFFICULT FOR IT TO LEAVE. THIS PROMOTED THE CORROSION. I CONTACTED CHRYSLER. THEIR POSITION WAS THEY DID NOT COVER CORROSION UNDER ANY CIRCUMSTANCES. I CAN FORWARD MY EMAIL EXCHANGE WITH CHRYSLER TO YOU. I VISITED A LOCAL COLLISION REPAIR SHOP. THEY REMOVED THE REAR BUMPER. WITH THEIR EXPERTISE, THEY WERE ABLE TO INFORM ME THAT THE OPENING THAT ALLOWED DEBRIS AND SALT TO ENTER WAS LOCATED WHERE THE REAR TIRES WOULD THROW ROAD DEBRIS AND ROAD SALT AT THE OPENING. CHRYSLER IS REPLACING BETWEEN 375 AND 400 OF THESE MODULES A WEEK ? AT OVER $1000 EACH, BEFORE LABOR TO INSTALL. *JS

07/03/2014
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
Incident Date: 05/01/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE AT A COMPLETE STOP, A STRONG BURNING ODOR EMITTED FROM THE BRAKES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FAILURE WAS CONTRIBUTED TO BOTH REAR BRAKES STICKING. THE REAR BRAKES AND CALIPERS WERE REPLACED. IN ADDITION, THERE WAS A LEAK IN THE REAR AIR CONDITIONER EVAPORATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

07/03/2014
Components: ELECTRICAL SYSTEM
Incident Date: 04/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

FAILURE OR BLIND SPOT DETECTION SYSTEM. AFTER GOING THROUGH A CAR WASH WITH AN UNDERCAR CLEANING, THE BLIND SPOT DETECTION SYSTEM STARTED TO ACT ERRATICALLY. TOOK IT IN TO BE SERVICED. SERVICE ADVISOR STATED THAT THE TECHNICIAN DETERMINED THAT BOTH OF THE SENSORS WERE FAILED DUE TO HAVING DONE A "PIN TEST" THAT SHOWED THEY WERE SHORTED OUT. FACING A REPAIR COST ESTIMATE OF OVER $2300 DOLLARS TO HAVE THEM REPLACED, I HAD THE BLIND SPOT SYSTEM DISABLED VIA THE CONSOLE CONTROLS. SINCE THIS WAS A SAFETY SYSTEM THAT WAS PROMOTED WHEN I PURCHASED THE VEHICLE, I FEEL THAT DUE TO THE NUMBER OF FAILURES CURRENTLY OCCURRING AS EVIDENCED BY OTHER ENTRIES IN THIS DATABASE, THIS SYSTEM SHOULD BE RECALLED AND REPAIRED BY THE MANUFACTURER. *TR

06/30/2014
Components: ENGINE
Incident Date: 06/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

06/28/2014
Components: SERVICE BRAKES
Incident Date: 06/27/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 2A4RR5DG4BR******
Summary

EXITING FREEWAY RAMP, MADE A SHARP RIGHT TURN, ALERTED BY VEHICLE PASSING BY THAT MY REAR BRAKES WERE VISIBLY ON FIRE. PULLED OVER EXITED THE VEHICLE WHERE REAR BRAKES WHERE STILL SMOKING. CAR TOWED TO SERVICE STATION WHERE THE VEHICLE WAS DEEMED NON-DRIVABLE DUE TO THE COMPLETE SEARING OF THE REAR BRAKE PADS, CALIPERS, ROTORS, AND REAR TIRES. THIS WAS AN EXTREMELY FRIGHTENING EXPERIENCE AS I THOUGHT THAT THE TOWN AND COUNTRY WAS LABELED AS ONE OF THE SAFEST MINI VANS. *TR

06/27/2014
Components: UNKNOWN OR OTHER
Incident Date: 06/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

I WENT TO HAVE MY RECALL FIXED. IF THEY DID THE RECALL I WOULD NO LONGER BE ABLE TO USE REAR QUARTER VENT WINDOWS. I USE THEM ALL THE TIME. THIS IS NOT A FIX. THIS JUST COVERS YOUR BUTT. I WANT IT FIXED. *TR

06/24/2014
Components: SEAT BELTS
Incident Date: 11/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THE PASSENGER SEAT BELT WARNING CHIME WAS MALFUNCTIONING. THE CONTACT MENTIONED THAT IF THE PASSENGER DID NOT SECURE THE SEAT BELT, THE WARNING CHIME WOULD NOT COME ON. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SEAT BELT WARNING CHIME WAS NOT DEFECTIVE AND ADVISED THE CONTACT THAT THE MANUFACTURER HAD DECIDED TO DISABLE THE FEATURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 28,150. UPDATED 8/14/14*CN UPDATED 09/4/2014 *JS

06/24/2014
Components: ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

MY BLIND SPOT MIRRORS WOULD STAY LIT AS IF SOMEONE WAS APPROACHING MY VEHICLE FROM BOTH SIDES. I TOOK THE VEHICLE IN FOR REPAIRS. THEY QUOTED OVER $1000.00 TO REPLACE THE SENSOR THAT IS GOING OUT ON MOST TOWN AND COUNTRYS. CHRYSLER ADVERTISES THAT THIS VEHICLE IS IMPORTED FROM DETROIT.I DON'T UNDERSTAND WHY CHRYSLER DOES NOT STAND BEHIND THEIR PRODUCT. I WILL CONSIDER AN IMPORTED VEHICLE ON MY NEXT PURCHASE. HAVE YOU SEEN DETROIT LATELY? THAT COULD BE WHY, IT DOES NOT LOOK AS THOUGH IT WILL BE COMING BACK SOON ALONG WITH CHRYSLER. *TR

06/21/2014
Components: SERVICE BRAKES
Incident Date: 06/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG6BR******
Summary

BRAKE PADS REPLACED AT 44,000 MILES. AT 46,000 MILES THE BRAKES STARTED VIBRATING THE ENTIRE CAR (LIKE ABS PULSATING X10) REGARDLESS OF SPEED. DEALER FOUND LOCKED CALIPER PINS WHICH HAD WARPED THE ROTORS ON THE LEFT SIDE. THIS IS A COMMON PROBLEM. SO COMMON THAT CHRYSLER DECIDED TO POST A BULLETIN, INSTEAD OF A RECALL BECAUSE THEY HAVEN'T PUT ENOUGH THOUGHT INTO THE ISSUE TO FIND AN EFFECTIVE FIX. MEANWHILE, MY FAMILY'S SAFETY IS IN JEOPARDY. *TR

06/19/2014
Components: ELECTRICAL SYSTEM
Incident Date: 01/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG8BR******
Summary

THE "BLIND SPOT MONITORING AND CROSS PATH DETECTION" SAFETY FEATURE STOPPED WORKING. WE ARE GETTING A WARNING TO SERVICE THIS SAFETY ITEM. BLIND SPOT MONITOR DOES NOT WORK, WHICH PUTS US AND OTHERS AT RISK OF A CRASH. I SEE NUMEROUS OTHER COMPLAINTS ON THIS SAFETY ITEM. WE ARE GETTING ESTIMATES ON IT TODAY, BUT BASED ON OTHER COMPLAINTS, IT IS TOO EXPENSIVE TO REPAIR. I EXPECT CHRYSLER TO ADDRESS THIS SAFETY CONCERN AND REPLACE THESE DEFECTIVE UNITS AT THEIR COST AND MY INCONVENIENCE. *TR

06/19/2014
Components: ELECTRICAL SYSTEM
Incident Date: 01/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG0BR******
Summary

AT FIRST I RECEIVED OCCASIONAL WARNINGS THAT THE BLIND SPOT DETECTION WAS NOT WORKING. NORMALLY THIS WOULD CLEAR AFTER RESTARTING. THE PROBLEM BECAME MORE PRONOUNCED AND EVENTUALLY REMAINED ON. TOOK IT TO THE DEALER'S SERVICE DEPARTMENT AND THEY SAID BOTH UNITS HAD FAILED AND THE COST FOR REPAIR WOULD BE OVER $2000. I HAVE DECIDED TO WAIT TO FIX IT BUT I AM DISAPPOINTED. THIS ADDED SAFETY FEATURE WAS ONE OF THE REASONS WHY I PURCHASED THE VAN. IS CHRYSLER DOING A RECALL ON THIS PART SINCE IT DOES SEEM TO FAIL REGULARLY? *TR

06/18/2014
Components: EQUIPMENT,EQUIPMENT ADAPTIVE/MOBILITY,SERVICE BRAKES
Incident Date: 03/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR DRIVER" SIDE BRAKE WAS MAKING A LOUD ABNORMAL SOUND. THE CONTACT STATED THAT HE REPLACED THE CALIPERS ON THE SAME WHEEL SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 55,000. UPDATED 8/19/14*CN UPDATED 08/23/2017*CT

06/05/2014
Components: STRUCTURE
Incident Date: 06/05/2014
Crash: No
Fire: No
Summary

MY 6 YEAR OLD SON HIT THE BUTTON TO OPEN THE AUTOMATIC DOOR THE SAME TIME I HIT THE IT CAUSING THE DOOR TO CLOSE ON HIS HEAD. IT CLOSED ON HIS HEAD WITH TREMENDOUS FORCE AND PRESSURE BEFORE RELEASING LEAVING HIM WITH A LARGE BUMP ON THE SIDE OF HIS HEAD AND SORE. IT TOOK A FEW SECONDS TO RELEASE. IT SHOULD HAVE NEVER CLOSED WITH THAT MUCH PRESSURE AS IT COULD HAVE BROKEN A BONE AND POTENTIALLY WORSE. THE DOOR SHOULD HAVE STOPPED AND RELEASED AS SOON AS IT TOUCHED MY SON. THE SAFETY MECHANISM OF THIS DOOR IS NOT SAFE AND CAN CAUSE SERIOUS HARM. THE DOOR NEEDS TO CLOSE SLOWER AND LIGHTER. AS SOON AS ANYTHING IS FELT IN THE WAY IT SHOULD RELEASE IMMEDIATELY AND NOT CONTINUE TO TRY TO CLOSE. *TR

06/04/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG6BR******
Summary

THE MESSAGE ON MY DASHBOARD SCREEN SAYS "SERVICE BLIND SPOT MONITORING SYSTEM" AND "BLIND SPOT MONITORING SYSTEM UNAVAILABLE". THE MESSAGE SYSTEM FOR THE FAILURE CONTINUES TO DING INTERMITTENTLY WHILE I AM DRIVING, WHICH IS VERY ANNOYING. I TOOK THE VAN TO MY DEALER. THE ESTIMATE TO REPLACE THE REAR FACIA HARNESS AND THE BODY SIDE OF THE CONNECTOR C200 TO SEE IF POWER, GROUND AND CAN-C ARE PRESENT AT THE BLIND SPOT SENORS IS A MINIMUM OF $450 (PARTS AND LABOR). THIS MAY NOT FIX THE PROBLEM. COMPLETE REPLACEMENT OF THE SYSTEM COULD RUN WELL OVER $1000 AND POSSIBLY UP TO $3,000. MY VAN SITS IN A HEATED GARAGE 7 MONTHS A YEAR WHILE WE GO SOUTH. IT IS ALWAYS MAINTAINED, AND IT IS WASHED WEEKLY FOR THE 5 MONTHS WE USE IT. THIS IS A DEFECTIVE PART! THE BACKORDER IS OVER 2 MONTHS SO I KNOW THIS IS A PROBLEM FOR MANY PEOPLE. SO I WILL HAVE TO DRIVE IT WITHOUT BENEFIT OF THE WARNING SYSTEM, WHICH I RELY ON TO KNOW THERE IS A VEHICLE IN MY BLIND SPOT. I EXPERIENCED A BACKORDER ON MY 2007 VAN FOR A REAR AIR CONDITIONER, WHICH I WAS WITHOUT FOR AN ENTIRE HOT SUMMER! EVENTUALLY CHRYSLER ISSUED A RECALL AND PAID FOR THE PART/LABOR, BUT THAT TOOK A COUPLE OF YEARS. THIS IS VERY ANNOYING AND CHRYSLER SHOULD GET ON TOP OF THE PROBLEM AND GET THE NEEDED PARTS INTO PRODUCTION! RIDICULOUS WAY TO TREAT CUSTOMERS. I ALSO PURCHASED AN EXTENDED WARRANTY FROM CNA WHEN I BOUGHT THE 2011 VAN. CNA INITIALLY TOLD ME THEY WOULD COVER THE BLIND SPOT MONITORING SYSTEM. WHEN THE DEALER REPORTED THAT IS WAS "CORROSION", CNA REFUSED TO HONOR THE WARRANTY. ANOTHER $1200 SPENT ON A WORTHLESS WARRANTY!! *TR

06/04/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG0BR******
Summary

BLIND SPOT DETECTOR STOPPED WORKING AT APPROXIMATELY 42,000 MILES. ALARM CAME ON SAYING "SERVICE BLIND SPOT SYSTEM" AND LIGHTS ON BOTH SIDE VIEW MIRRORS STAYS ON ALL THE TIME. THE CAR JUST GOT OUT OF WARRANTY AT 40,000 MILES AND THEY WANT TO CHARGE AROUND $1,400 FOR REAR MODULE AND AROUND $800 FOR FRONT MODULE TO FIX THE PROBLEM !! I THINK THAT'S A SCAM !!! I PURPOSELY PAID EXTRA JUST FOR THIS SAFETY FEATURE AND IT DOESN'T WORK FOR NO FAULT OF OURS !!! THIS IS A SAFETY PROBLEM BECAUSE THE CAR IS LARGE AND THE BABY'S CAR SEAT BLOCKS THE VIEW OUT OF THE REAR WINDOW !! WHILE ASKING AROUND I UNDERSTAND IT'S HAPPENED TO QUITE A FEW PEOPLE WHO OWN A TOWN AND COUNTRY AFTER THEY GET OUT OF THEIR WARRANTY ??? I SEE A PATTERN GOING ON HERE !!! PLEASE LOOK INTO THIS ISSUE. THANK YOU FOR YOUR TIME & GOD BLESS !!! *TR

06/04/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG7BR******
Summary

THE "SERVICE BLIND SPOT INDICATOR" NOTIFICATION CAME ON IN 09/2013 AT APPROX 35,900 MILES. I BROUGHT IT TO THE DEALERSHIP AND THEY DETERMINED THAT THE SENSOR WAS DEFECTIVE AND REPLACED IT UNDER WARRANTY. ON 5/20/2014 THE SAME MESSAGE APPEARED AGAIN. I CALLED THE DEALERSHIP AS I AM NOW AT APPROX 47K MILES AND OUT OF WARRANTY. THEY STATED THAT SINCE THE PART WAS REPLACED UNDER WARRANTY, THE PART DID NOT GET THE NORMAL 12K MILES/12 MONTH WARRANTY. THAT IS RIDICULOUS AS THIS IS NOT A WEAR AND TEAR PART AND IT SHOULD SURELY LAST MORE THAN 9 MONTHS. THIS IS ONE OF THE SELLING SAFETY FEATURES OF THE VEHICLE. AFTER DOING A COUPLE OF SEARCHES ON THE INTERNET, I HAVE FOUND THAT THIS IS A COMMON ISSUE. I HAVE CONTACTED CHRYSLER IN REGARD TO THE REPLACEMENT PARTS NOT BEING COVERED. I SAY THAT IF IT IS A KNOWN ISSUE, IT NEEDS TO BE RECALLED. *TR

06/03/2014
Components: SUSPENSION
Incident Date: 05/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG6BR******
Summary

VEHICLE BEGAN APPROXIMATELY 30 MILES PRIOR WITH A WOBBLE/SWAY AT HIGHWAY SPEED. AFTER ANOTHER 20 MILES CLINKS DEVELOPED FROM RIGHT REAR. THE FINAL INCIDENT HAD THE RIGHT REAR WHEEL SEEMINGLY LOCK CAUSING ME TO BRING THE VEHICLE TO A SUDDEN STOP. AS IT TURNS OUT THE VEHICLE HAD 2 RIGHT REAR SWING ARM MOUNTING BOLTS MISSING AND THE OTHER 2 SHEARED OFF. THIS CAUSED THE RIGHT REAR TIRE TO CONTACT THE INNER WHEEL WELL CUTTING IT. ADDITIONALLY THERE WERE 2 BOLTS MISSING FROM THE LEFT SWING ARM MOUNT. HAD THIS OCCURRED AT HIGHWAY SPEED AND NOT AS I WAS EXITING IT COULD HAVE BEEN A VERY SERIOUS ACCIDENT. *TR UPDATED 07-08-15 *BF UPDATED 8/30/2017*CN

05/31/2014
Components: ELECTRICAL SYSTEM,STRUCTURE,EQUIPMENT
Incident Date: 05/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG9BR******
Summary

BLIND SPOT MONITOR SENSOR AND BACKUP DETECTOR FAILURE. IMPORTANT SAFETY EQUIPMENT. UPDATED 06/10/14 *BF

05/28/2014
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
Incident Date: 03/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DGXBR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ABS BRAKE SENSOR ILLUMINATED INTERMITTENTLY. THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE FRONT BRAKES, THE REAR BRAKES, THE ROTORS AND THE BRAKE PADS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,460.

05/23/2014
Components: ELECTRICAL SYSTEM
Incident Date: 03/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RJFBG5DC******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BLIND SPOT DETECTOR SYSTEM DISPLAYED A NON-FUNCTIONAL WARNING MESSAGE ON THE MESSAGE CENTER AND THE SYSTEM STOPPED WORKING. THE FAILURE ALSO CAUSED THE REAR CAMERA PARK ASSIST TO STOP WORKING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN STATED THAT THE SENSOR OR WIRING HARNESS MIGHT NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE 48,000. THE CURRENT MILEAGE WAS 50,100. UPDATED 08/11/14*LJ THE CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED UNDER GOODWILL WARRANTY CLAIM APPROVED BY CHRYSLER. UPDATED 08/12/2014 *JS

05/21/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DGXBR******
Summary

BLIND SPOT DETECTORS CAME ON AND WOULD NOT SHUT OFF. TOOK TO DEALER, NOT UNDER WARRANTY. WOULD COST LOW END OF $1200.00 TO REPAIR. I TOLD THEM NOT TO FIX,STILL CHARGED ME $90.00 TO SHUT THE DETECTORS OFF. DEALERSHIP STATED THAT THEY HAVE SEEN AROUND 25 VEHICLES WITH THIS SAME PROBLEM. THIS IS A SAFETY ISSUE. USE TO HAVING THIS FEATURE. *TR

05/21/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DGXBR******
Summary

WE PURCHASED THIS VAN IN 2013 FROM A DEALER. SEVERAL MONTHS AFTER THE PURCHASE THE BLIND SIDE DETECTOR INTERMITTENTLY STOPPED WORKING AND THE DASH ALARM INDICATED THAT IT NEEDED SERVICE. SINCE WE DID NOT CONSIDER THIS A SAFETY ISSUE AND THE GREAT EXPENSE TO REPAIR THE DETECTOR, WE WAITED TO HAVE IT SERVICED UNTIL THE TIME OF INSPECTION. AFTER A FEW MORE MONTHS THE SYSTEM STOPPED WORKING COMPLETELY AND THE BACKUP CAMERA SYSTEM ALSO STOPPED WORKING. ON MAY 21, 2014 WE TOOK THE VAN TO A REPUTABLE MECHANIC AND AFTER MANY LABOR INTENSIVE HOURS, HE REMOVED THE DEFECTIVE MODULE FROM THE VEHICLE'S REAR WHEEL WELL. ALMOST SIMULTANEOUSLY, THE CONNECTING PLUG AND WIRING BEGAN SMOKING AND HAD TO BE REMOVED AND REPLACED TO PREVENT FIRE. THE MECHANIC SHOWED US THE CORRODED MODULE. THE POSITION OF THE MODULE IN THE WHEEL WELL HAD NATURALLY MADE IT SUSCEPTIBLE TO EXCESSIVE EXPOSURE TO WATER, SNOW AND SALT FROM TIRE BACK SPLASH CAUSING THE CORROSION. SEVERAL TIMES WE HAD SMELLED SOMETHING BURNING, BUT THE ODOR NEVER LASTED LONG ENOUGH TO GET THE CAR TO A MECHANIC TO FIND THE SOURCE. WE REPLACED THE TIRES AND THE BRAKES, BUT THE SMELL STILL OCCASIONALLY CONTINUED. NOW WE KNOW THE SOURCE. WE SPENT $1500.00 TO REPLACE THE NECESSARY PARTS IN OUR CAR AND WE WOULD LIKE TO BE REIMBURSED. THIS DEFECT COULD HAVE CAUSED A FIRE RESULTING IN DAMAGE TO THE VAN AND POSSIBLE PERSONAL INJURY TO ANY PASSENGERS. SINCE THERE IS A SECOND MODULE ON THE LEFT SIDE OF THE VEHICLE, WE ARE CONCERNED THAT THE SAME PROBLEM WILL OCCUR TO THAT MODULE AND/OR BOTH WITHIN THE NEAR FUTURE. *TR

05/17/2014
Components: STRUCTURE
Incident Date: 02/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG5BR******
Summary

WHILE DRIVING DOWN THE HIGHWAY, THE BLIND SPOT SENSORS STOPPED WORKING. THEY WHERE FIXED IN MARCH, BUT KNOW AT 64,000 MILES THEY HAVE STOPPED WORKING AGAIN. THE BLIND SPOT LIGHTS STAY ON IN THE SIDE VIEW MIRRORS AND A WARNING POPS UP " BLIND SPOT UNAVAILABLE OR SERVICE BLIND SPOT." *JS

05/10/2014
Components: SERVICE BRAKES,ENGINE
Incident Date: 11/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

AFTER ABOUT 4 MONTHS OF PURCHASING THE VEHICLE, I HAD ISSUES WITH THE BRAKES, SYSTEM HAD BEING REPLACED ALREADY 4 TIMES (IN LESS THAN 2 YEARS), I HAD PAY OUT OF POCKET FOR THE WORK, STILL HAVING ISSUES. THERE IS A NOISY FROM THE ENGINE EVERY TIME YOU CHANGE EITHER FROM PARKING TO DRIVE OR DRIVE TO REVERSE. HAD IT CHECKED ALREADY 3 TIMES. MY POWER WINDOW AND LOCK CONTROL IS ALWAYS HAVING ISSUES AND GET'S PRETTY WARM. SUMMARIZING MY EXPERIENCE WITH THIS VEHICLE IT HAD BEING A COMPLETE NIGHTMARE, I DON'T FEEL SAFE DRIVING THE VEHICLE AND HAD SPEND MORE MONEY OUT OF POCKET THAN MY PREVIOUS MINI-VANS. ANOTHER ISSUE IS THAT SOMETIMES THE SIDE DOORS OPEN BY THEMSELVES, WITHOUT US EVEN TOUCHING THE CONTROLS, OR THEY OPEN HALF WAY AND WE MUST PLACE IN PARK THE VAN, TURN IT OFF AND START IT AGAIN IN ORDER TO CLOSE THE SIDE DOORS. *TR

05/09/2014
Components: ENGINE
Incident Date: 05/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

LOUD TICKING NOISE FROM ENGINE WHILE ENGINE IS RUNNING. *TR

05/02/2014
Components: SERVICE BRAKES
Incident Date: 04/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

ON 8/3/13 (OR WITHIN A DAY OR TWO OF THAT DATE), I TOOK THE CAR TO THE DEALERSHIP. THE CAR HAD LESS THAN 36,000 MILES ON IT. IT NEEDED THE REAR BRAKES REPLACED, AND THERE WAS UNEVEN WEAR BETWEEN THE R & L BRAKES. DEALERSHIP REPLACED BRAKES AND CALIPERS ON BOTH REAR WHEELS. HAVE FELT SOME PULSING WHEN BREAKING, HAVE BEEN GETTING A HORRID BURNING SMELL WHEN DRIVING, CAN FEEL EXTREME HEAT FROM LR WHEEL AFTER DRIVING. TOOK TO DEALER. 4/28/14 REAR BRAKES AGAIN HAVE UNEVEN WEAR (L 6MM; R 8MM) LR OUTBOARD BRAKE PAD BACKING CLIP DISLODGED AND CONTACTING ROTOR. LIP IS DAMAGED. REMOVED LR CALIPER AND FOUND PADS FROZEN IN CALIPER BRACKET. APPROXIMATELY 8 MONTHS SINCE BOTH WERE REPLACED BY DEALERSHIP; AND APX. 12,000 MILES PUT ON THE CAR. ROTORS WERE DAMAGED AS WELL AND HAD TO BE REPLACED. HAD TO PUT NEW ADAPTER BRACKETS ON THE VAN, BECAUSE THE OEM ONES WERE CAUSING BRAKES TO SEIZE UP - PER DEALERSHIP. DEALERSHIP ALL FOR FIXING PROBLEM, AND SO IS CHRYSLER, AS LONG AS YOU ARE WILLING TO PAY FOR THE REPAIRS FOR THEIR DEFECTIVE AND DESIGN FLAWED BRAKES. *TR

04/29/2014
Components: SERVICE BRAKES
Incident Date: 12/02/2013
Crash: No
Fire: No
Summary

WHILE BRAKING, THERE IS A LOT OF SHUDDERING AND CLICKING FROM THE REAR BRAKES. CONCLUSION IS THAT THIS IS A WARPED ROTOR. CHRYSLER DEALER SAYS IT IS NORMAL, BUT THE VAN HAS LESS THAN 50,000 MILES. WHILE RESEARCHING ONLINE, FOUND THAT THIS IS A COMMON COMPLAINT. SOME HAVE REPLACED ROTORS SEVERAL TIMES WITH LESS THAN 50,000 MILES. THESE SHOULD BE REPLACED WITH BETTER PARTS AT THE DEALER, FOR FREE; HOWEVER, THEY REFUSE TO HONOR THEIR CUSTOMERS. *JS

04/24/2014
Components: ELECTRICAL SYSTEM
Incident Date: 04/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

WARNING MESSAGE APPEARED ON DASH FOR BLIND SPOT MONITOR SENSOR FAILURE WITH ANNOYING CHIME REPEATEDLY SOUNDING. DEALER SAID THAT BOTH SENSORS ARE FAULTY AND WOULD BE $2,615 TO REPLACE. SINCE THAT'S A RIDICULOUS AMOUNT TO PAY FOR A FEATURE THAT COST LESS NEW FOR THE OPTION, JUST HAD THE WARNING DISABLED. UNFORTUNATELY, NOW THE BACKUP DETECTOR ALSO DOESN'T WORK AS A RESULT. I CAN'T BELIEVE THIS PART CAN'T BE MADE MORE RELIABLE FOR A FRACTION OF THE QUOTED PRICE, AND IT'S ESPECIALLY UNACCEPTABLE FOR SAFETY EQUIPMENT. *TR

04/24/2014
Components: SERVICE BRAKES
Incident Date: 12/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG7BR******
Summary

AT 23,430 MILES, BRAKE ROTORS (ALL 4) EXCESSIVELY OUT OF ROUND. VEHICLE SHUDDERED UPON BRAKING, ESPECIALLY AT HIGHWAY SPEEDS. ALL 4 ROTORS WERE RESURFACED AT CHRYSLER DEALER. AGAIN, AT 28,630 MILES, SAME VEHICLE, BRAKE PADS DOWN TO 15% AND HAD TO REPLACE ALL 4 BRAKE PADS AND MACHINE ALL 4 ROTORS AGAIN AT SAME CHRYSLER DEALER. VEHICLE SHUDDERED SLIGHTLY UPON BRAKING ONCE AGAIN, ESPECIALLY AT HIGHWAY SPEEDS. THESE INCIDENCES ARE ONLY 4,200 MILES AND 4 MONTHS APART, AND $1,000 OUT OF MY POCKET AND NOT COVERED BY WARRANTY, AS ARE SAID TO BE "NORMAL WEAR AND TEAR." REALLY? HMMM... *TR

04/13/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

BLIND SPOT MONITORING SYSTEM HAS FAILED THREE TIMES. ON ALL THREE OCCASIONS THE FAILURE IS THE RESULT OF WATER INFILTRATION INTO THE SENSOR WHICH BEGINS TO CAUSE OCCASIONAL FALSE POSITIVES WHICH INCREASE IN FREQUENCY, ULTIMATELY RESULTING IN THE COMPLETE FAILURE OF THE SENSOR. BY INSPECTING THE SENSORS, IT APPEARS THAT MOISTURE INSIDE THE SENSOR FREEZES AND EXPANDS CAUSING THE SENSOR'S TWO PARTS TO SEPARATE SLIGHTLY. ROAD SAND AND SALT ENTER THE SENSOR THROUGH THIS GAP AND CORRODE IT. *JS

04/04/2014
Components: ELECTRICAL SYSTEM
Incident Date: 02/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY VAN. THE CONTACT STATED THAT THE BLIND SPOT DETECTOR WOULD REMAIN ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT BOTH BLIND SPOT SENSORS NEEDED TO BE REPLACED. NO REPAIRS WERE PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 43,000 AND THE CURRENT MILEAGE WAS 45,000.

04/02/2014
Components: ENGINE
Incident Date: 08/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE ENGINE FAILED TO RESTART. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE FAILURE WAS CONTRIBUTED TO A FAULTY TOTAL INTEGRATED POWER MODULE THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

04/01/2014
Components: AIR BAGS
Incident Date: 03/24/2014
Crash: Yes
Fire: Yes
Vehicle Identification Number: 2A4RR6DG4BR******
Summary

HAD MINOR FRONTAL IMPACT AND NO AIR BAGS WERE DEPLOYED BUT MY VAN BURST INTO FLAMES/FIRE ON THE RIGHT(PASSENGER) SIDE ENGINE COMPARTMENT IMMEDIATELY AFTER THE MINOR IMPACT.WE SAW RED LIQUID RUNNING DOWN THE CURB AS WE GOT OUT OF THE BURNING VAN. THIS VAN WAS TOTALED BY THE FIRE. THERE WAS NO FIXING THIS VAN BY THE TIME THE FIRE DEPT. GOT THERE. THIS IS A BIG SAFETY PROBLEM WITH THIS VAN![XXX] WE COULD HAVE LOST OUR LIVES, MY GRANDDAUGHTER AND I .I LOOKED A LONG TIME TO FIND WHAT I WANTED ON MY VAN. NOW IT HAS BEEN TAKEN FROM ME BECAUSE OF A BIG SAFETY PROBLEM. HARD TIME FINDING ONE THAT HAS ALL EQUIPMENT LIKE MY CHRYSLER T & C LIMITED LOADED. NOW REALLY SCARED TO BY ANOTHER CHRYSLER VAN. WE HAD 2 PREVIOUS DODGE VANS. I HAVE PICS OF THIS VAN ON FIRE, BEING HOOKED UP TO WRECKER AND AT THE TOW LOT BURNT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

03/28/2014
Components: ELECTRICAL SYSTEM
Incident Date: 03/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

THE BLIND SPOT DETECTION SYSTEM SUDDENLY STOPPED WORKING ON OUR VAN. WE TOOK IT INTO OUR DEALER TO DIAGNOSE THE PROBLEM AND TO GET AN ESTIMATE. WE WERE TOLD THAT THE PART ALONE FOR THE FAULTY ONE ON THE PASSENGER SIDE WOULD BE $1000, AND IT WOULD TAKE TWO MONTHS TO GET THE PART. THIS IS A NEWER VAN WITH RELATIVELY LOW MILEAGE, SO WE ARE VERY DISAPPOINTED THAT THIS SYSTEM HAS ALREADY FAILED. SINCE IT IS BEING PROMOTED AS A SAFETY FEATURE AND OTHER OWNERS ARE EXPERIENCING SIMILAR PROBLEMS, WE FEEL THAT PERHAPS A RECALL IS IN ORDER. *TR

03/19/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 03/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG9BR******
Summary

PREMATURE FAILURE OF IMPORTANT SAFETY EQUIPMENT - REAR BLIND SPOT SENSORS. DIAGNOSED WITH INTERNAL FAILURE AND COST OF REPAIRS WAS VERBALLY ESTIMATED BY DEALER AT CLOSE TO $3,000. SAFETY EQUIPMENT LIKE THIS, ONE OF THE REASONS THIS VEHICLE WAS PURCHASED BY AN ELDERLY COUPLE, SHOULD NOT FAIL THIS EARLY AND AT THIS EXPENSE. *TR

03/12/2014
Components: STRUCTURE
Incident Date: 11/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR FAILED TO REMAIN OPEN AND WOULD INDEPENDENTLY CLOSE. ON ONE OCCASION, THE SLIDING DOOR AUTOMATICALLY CLOSED ON A CHILD'S HEAD. THE CHILD SUSTAINED MINOR EAR INJURIES AND WAS NOT TAKEN TO THE HOSPITAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE CONTACT STATED THAT THE FAILURE WAS RECURRING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 41,000. UPDATED 5/13/14*CN *TR *TR

02/26/2014
Components: STRUCTURE
Incident Date: 02/23/2014
Crash: No
Fire: No
Summary

ARRIVING IN A PARKING LOT, I PARKED MY CAR, OPENED THE TRUNK DOOR, AND BEGAN TO UNLOAD A STROLLER AND OTHER ITEMS OUT. I WALKED AROUND THE VEHICLE TO GET MY 3 YEAR OLD OUT OF HER SEAT. I INSTRUCTED HER TO WAIT BY HER DOOR. I BEGAN TO WALK AROUND THE VEHICLE TO GET MY 2 YEAR OLD OUT WHEN I HEARD THE TRUNK DOOR SLAM DOWN. I INSTRUCTED MY DAUGHTER BACK INTO HER SEAT AND BEGAN TO EVALUATE THE SITUATION. I COULD NOT SECURE THE TRUNK DOOR PROPERLY AND SO I DROVE TO AUTO REPAIR SHOP, WHO MANAGED TO TAKE SHOCK OUT CLAIMING THEY WERE GOOD BUT NOTICED IT BROKE OFF THE VEHICLE. HOWEVER, HE COULD NOT SECURE THE VEHICLE. DROVE TO ANOTHER AUTO SHOP WHO THEN WAS ABLE TO SECURE MY BACK DOOR AND COMMENTED HOW LUCKY WE WERE NOT TO HAVE BEEN SEVERELY INJURED FOR THE REASON THAT THE BACK DOOR IS EXTREMELY HEAVY. AS OF NOW, I AM IN SHOCK OF WHAT COULD OF HAPPENED ESPECIALLY BECAUSE MY DAUGHTER ALWAYS ALWAYS HELPS ME UNLOAD. *TR

02/21/2014
Components: SERVICE BRAKES
Incident Date: 08/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4-RR5DG3B******
Summary

HAVE HEARD UNEXPLAINED NOISES IN BACK/REAR BRAKE AREA OF CAR SINCE NEW. BROUGHT TO DEALER TWICE AND THEY COULD FIND NOTHING WRONG. NEXT TIME I BROUGHT TO BE SERVICED IT NEEDED ALL NEW BRAKES! THIS IS ABSURD. AT 20,000 MILES BRAKES SHOT! *TR

02/04/2014
Components: SERVICE BRAKES
Incident Date: 02/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

BEGAN TO EXPERIENCE A LOUD, FREQUENTLY OCCURRING SQUEAK AND SQUEALS ASSOCIATED WITH THE REAR BRAKES WHILE CAR WAS MOVING. WOULD APPEAR RANDOMLY AT ANYTIME OR ANY SPEED AND WOULD LAST FOR HOURS OR DAYS. HAVE HAD PROBLEM OVER ONE YEAR. A SLIGHT TOUCH OF THE BRAKE PEDAL WOULD CAUSE NOISE TO IMMEDIATELY CEASE. HAD DEALER REMOVE REAR WHEELS ON TWO DIFFERENT OCCASIONS OVER THE LAST YEAR AND THEY REPORTED NO PROBLEM OBSERVED. ISSUE NEVER WENT AWAY. IN FOR OIL CHANGE TODAY AND TOLD DEALER TO LOOK AT REAR WHEELS AND BRAKES AGAIN....... THEY TOLD ME REAR BRAKES WERE METAL TO METAL AND COMPLETELY WORN DOWN AND WANT $450.00 TO TURN ROTORS AND REPLACE BRAKE PADS. CAR HAS 23,500 MILES OF NORMAL DRIVING. TO ME, THIS IS QUITE OUT OF THE ORDINARY AND CLEARLY THERE IS A MANUFACTURING ERROR HERE. IT'S CRAZY TO EXPECT $450.00 EVERY 23 K MILES TO REPAIR REAR BRAKES ON A PRACTICALLY NEW CAR THAT I BOUGHT NEW AND HAVE OWNED FOR ONLY 2 YEARS ! HAVE SEEN A LITANY OF SIMILAR COMPLAINTS-----IS THERE ANY RECOURSE ? *TR

01/19/2014
Components: ELECTRICAL SYSTEM
Incident Date: 01/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

VEHICLE STARTED REMOTELY IN MY ATTACHED, CLOSED GARAGE. APPARENTLY THE REMOTE KEY SYSTEM WAS ACTIVATED BY SOME OTHER OBJECT IN MY POCKET, POSSIBLY MY CELL PHONE. I HEARD THE CAR HORN BLOW BRIEFLY, AND THE CAR START BECAUSE I WAS IN A ROOM ADJOINING THE GARAGE. I IMMEDIATELY WENT INTO THE GARAGE AND SHUT THE ENGINE OFF. THIS IS THE SECOND TIME I EXPERIENCED AN UNINTENTIONAL ENGINE START. THE FIRST TIME I WAS IN THE GARAGE. I FEEL THE REMOTE SHOULD REQUIRE 2 SIMULTANEOUS BUTTON PUSHES TO ELIMINATE THIS PROBLEM. I'M GLAD I WASN'T CHANGING AN ENGINE BELT WHEN THE ENGINE STARTED! *TR

10/30/2013
Components: SERVICE BRAKES
Incident Date: 10/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

LIKE MANY OTHERS, MY CAR BEGAN TO SHUDDER WHEN THE BRAKES WERE APPLIED. THIS WENT ON FOR A FEW MONTHS & GOT WORSE. I SAW THE MANY OTHER COMPLAINTS ON THIS WEBSITE OF PREMATURE BRAKE WEAR, AND BROUGHT IT TO THE ATTENTION OF THE DEALER WHEN I BROUGHT MY VEHICLE IN. I KNEW THE FINDING WAS GOING TO BE WARPED ROTORS & THAT WAS INDEED THE CASE. YES, THEY GAVE ME THE EXTENDED WARRANTY TO REPLACE THE FRONT BRAKE ROTORS & PADS AND ONLY CHARGED THE $100 COPAY. THEY OFFERED TO REPLACE THE REAR ROTORS FOR $300 OR RESURFACE FOR $130. I WENT WITH THE RESURFACING. AS WITH THE OTHERS, I DON'T SEE WHY WARPING OF THE ROTORS PREMATURELY ISN'T A DEFECT AND A SAFETY HAZARD! *TR

10/16/2013
Components: STRUCTURE
Incident Date: 10/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

WHILE VACUUMING OUT MY CAR, THE REAR LIFT DOOR FELL ONTO MY HEAD. NO MAJOR INJURY BUT COULD HAVE BEEN. REPLACED REAR DOOR STRUTS WHICH COST ME 199.26 TOTAL. THIS SHOULD HAVE BEEN COVERED BY THE MANUFACTURER AS THIS CAR IS ONLY 28 MONTHS OLD. NO EXCESSIVE USE OF DOOR. WE ARE TWO 60+ YEAR OLDS . THESE HAD TO BE DEFECTIVE PARTS. WE CHECKED WITH THE CHRYSLER DEALER WE PURCHASED IT FROM AND THEY TOLD US IT WAS NOT COVERED AND THEIR WAS NO RECALL. *TR

10/11/2013
Components: STRUCTURE
Incident Date: 10/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SLIDING DOORS FAILED TO REMAIN OPEN AND WOULD INDEPENDENTLY CLOSE. THE CONTACT MENTIONED THAT THE DOOR REQUIRED EXCESSIVE FORCE TO AVOID CLOSING ON A PASSENGER AND PREVENTING AN INJURY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED ON THREE OCCASIONS BUT THE REPAIRS WERE UNKNOWN AND THE FAILURE WAS RECURRING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 60,000.

10/11/2013
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SLIDING DOORS FAILED TO REMAIN OPEN AND IT AUTOMATICALLY CLOSED. THE CONTACT MENTIONED THAT THE DOOR REQUIRED EXCESSIVE FORCE TO AVOID CLOSING AND PREVENTING AN INJURY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED ON THREE OCCASIONS BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 60,000.

10/04/2013
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 02/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG6BR******
Summary

AT THE TIME OF INCIDENT WAS DRIVING ON A FREEWAY WERE SOME VIBRATIONS WHEN I PRESSED THE BRAKES FROM 60-65 MPH. WHILE I EXIT AND TO CHECK OUT I FELT SOME PULSATION ON THE BRAKE PEDALS IN ABOUT 10-15 MPH. I BROUGHT THE MINIVAN AT THE DEALER AND THEY SAID FRONT ROTORS ARE WARPED AND BRAKE PADS ARE NOT USABLE. THEY REPLACED THE FRONT ROTORS AND THE PADS AS PART OF THEY EXTENDED WARRANTY. I THINK CHRYSLER KNEW THAT'S THERE'S ISSUE THAT'S WHY THEY EXTEND THE WARRANTY. THEY TESTED AND AFTER THAT THEY SAID THERE'S PULSATION AND FOUND OUT THAT MY REAR ROTORS WERE BAD AS WELL AND NEEDED MACHINING TO MY EXPENSE @$300 BECAUSE THE EXTENDED WARRANTY IS ONLY FOR FRONT BRAKES. AFTER ABOUT 4,000 MILES DURING THE REGULAR OIL THEY RECOMMENDED ME THAT ON NEXT VISIT I HAVE TO CHANGE MY REAR BRAKES AS WELL TO MY EXPENSE. I THINK THIS ISSUE HAS NOT BEEN FIXED. WE DRIVE AS NORMAL, WE DON'T DRAG BRAKES BUT WITHIN 15,000 MILES I THINK PREMATURE BRAKE WEAR ON BOTH SIDES IS NOT NORMAL. THIS IS A SAFETY CONCERN. I DO NOT TRUST THIS ISSUE THIS SHOULD BE A SAFETY CONCERN. CHRYSLER DO NOT GIVE ME A DEFINITE ANSWER, THEY JUST SAID IT'S NORMAL AND HOW WE DRIVE. ALSO TRANSMISSION HAVE HESITATIONS ON SOME UPHILL FREEWAYS AND SHUDDERS WHEN BACKING UP. *TR

09/13/2013
Components: ENGINE
Incident Date: 09/08/2013
Crash: No
Fire: No
Summary

I HAD TO HAVE THE CYLINDER HEAD REPLACES ON MY T & C PENTASTAR 3.6 V-6 ENGINE. IN RESEARCHING THIS I SEE THAT IT IS A LIMITED NUMBER OF CARS BUT THE T&C IS NOT MENTIONED. I AM REPORTING THIS BECAUSE PERHAPS IT IS A MUCH LARGER NUMBER OF ENGINES AND THERE HAS BEEN NO RECALL. FOR INDIVIDUALS WHO HAVE THE ISSUE AND END UP OUT OF WARRANTY WILL THE DEALER STILL HONOR THE WARRANTY. *TR

09/13/2013
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 02/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG3BR******
Summary

TL-THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING 20 MPH, A PEASSENGER INFORMED INFORMED HER THAT SHE FORGOT TO CLOSE THE REAR SLIDING DOOR. THE CONTACT STATED THAT THERE WAS NOT ALERT THAT TOLD HER THAT THE DOOR WAS OPEN WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000. AP

08/30/2013
Components: SERVICE BRAKES
Incident Date: 03/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG3BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOOR BOARD AND THE VEHICLE FAILED TO STOP. THE CONTACT MENTIONED THAT THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE HEAT CAPACITY WAS NOT SUFFICIENT FOR THE VEHICLE AND CAUSED THE BRAKE PADS TO OVERHEAT WHEN THE CONTACT WAS DRIVING DOWNHILL. AS A RESULT, THE TECHNICIAN RECOMMENDED REPLACING PART OF THE BRAKING SYSTEM WITH CERAMIC BRAKING PARTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,465 AND THE CURRENT MILEAGE WAS 35,000.

08/21/2013
Components: SERVICE BRAKES
Incident Date: 11/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

IN NOVEMBER OF 2012, WITH APPROXIMATELY 31000 MILES ON MY VAN, I HAD TO REPLACE FRONT AND BACK BRAKES AND ROTORS, JANUARY 2013, REPLACED BRAKES AND ROTORS AGAIN WITH APPROXIMATELY 33000 MILES, MAY OF 2013 REPLACED BRAKES AND ROTORS A THIRD TIME WITH APPROXIMATELY 35000 MILES ON VEHICLE, NOW WITH ALMOST 41000 MILES MY BRAKES AND ROTORS NEED REPLACING A FOURTH TIME. FOUR TIMES IN ABOUT 10000 MILES IS ABSURD, I HAVE REPLACED THE BRAKES AND ROTORS WITH THE CORRECT PADS AND ROTORS FROM AUTOZONE, SINCE I AM TRYING TO MAINTAIN MY VEHICLE ON A BUDGET, CALLED CHRYSLER TO FILE A COMPLAINT AND WAS TOLD UNLESS I GO TO A DEALER TO ADDRESS THE PROBLEM, THERE IS NOTHING THEY CAN OR WILL DO, I PAID 94000 DOLLARS FOR 3 2011 TOWN AND COUNTRY VANS, THE OTHER TWO VANS HAVE NOT GONE THROUGH BRAKES OR ROTORS LIKE THE ONE I DRIVE DAILY, THERE HAS BEEN NO RECALL, OR SERVICE BULLETIN ISSUED, I HAVE READ HUNDREDS AND HUNDREDS OF COMPLAINTS ABOUT THE BRAKING SYSTEMS IN THE REDESIGNED CHRYSLER AND DODGE VANS, TO ME AND ALL THE OTHER PEOPLE WHO ARE HAVING THIS ISSUE, IT I A SERIOUS ONE FOR US, WE HAVE ALL PAID GOOD MONEY FOR OUR VEHICLES, JUST TO HAVE THE VEHICLE NICKEL AND DIME US LIKE AN OLD USED CAR, CHRYSLER AND DODGE NEED TO ADDRESS THESE ISSUES, LIKE MYSELF, PEOPLE ARE ON BUDGETS, AND MOST CANT AFFORD TO KEEP REPLACING THE SAME PART OVER AND OVER AND OVER AGAIN, PLEASE DO SOMETHING, IT IS A SAFETY ISSUE, WHO KNOWS WHY THE BRAKES ARE GETTING USED UP SO QUICKLY, OR WHEN OR IF THEY WILL COMPLETELY FAIL AND CAUSE SERIOUS INJURIES OR FATALITIES. *TR

08/16/2013
Components: SEAT BELTS,STRUCTURE
Incident Date: 07/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC SIGNAL, SHE NOTICED THAT THE REAR DRIVER'S SIDE SEAT BELT WAS DETACHED FROM THE SIDE PILLAR, CAUSING THE CHILD SEAT TO TOPPLE OVER INTO THE MIDDLE OF THE VEHICLE. SIMULTANEOUSLY, THE REAR SLIDING DOOR OPENED INDEPENDENTLY. THE REAR SLIDING DOOR FAILURE RECURRED SEVERAL TIMES WHILE THE VEHICLE WAS IN MOTION AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT A SYSTEM UPDATE WOULD NEED TO BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 10,000.

08/13/2013
Components: ENGINE
Incident Date: 07/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG3BR******
Summary

-VEHICLE OPERATED NORMALLY, HOWEVER ROUGH IDLE AT LOW SPEEDS WAS NOTICED IN JUNE 2013. -CHECK ENGINE LIGHT CAME ON SHORTLY AFTER, HOWEVER WOULD GO OUT AFTER A COUPLE OF DRIVING CYCLES. -ON JULY 14, 2013 WHILE DRIVING ON THE HIGHWAY, THE ENGINE SUDDENLY LOST POWER AND SPEED WAS REDUCED. -CHECK ENGINE LIGHT ILLUMINATED AND HAS STAYED ON EVER SINCE. -TOOK THE VEHICLE TO THE LOCAL CHRYSLER DEALERSHIP FOR DIAGNOSTICS. CYLINDER MISFIRE CODE WAS THE REASON FOR THE CHECK ENGINE LIGHT. -IT HAS BEEN DIAGNOSED THAT THE CYLINDER HEAD NEEDS TO BE REPLACED DUE TO MANUFACTURER'S DEFECT. -DEALERSHIP AND CHRYSLER HAVE ADMITTED THAT THIS IS A KNOWN ISSUE AND A MORE ROBUST CYLINDER HEAD HAS BEEN ENGINEERED TO REPLACE THE FAULTY ONES. -CHRYSLER HAS HOWEVER REFUSED TO COVER THE REPLACEMENT UNDER THE 5YR/100,000 MILE POWERTRAIN WARRANTY. *TR

08/05/2013
Components: SERVICE BRAKES
Incident Date: 08/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

I HAD TO REPLACE THE FRONT ROTORS AND PADS ON A VEHICLE WITH ONLY 15000 MILES ON IT. I HAVE BEEN DRIVING FOR 45 YEARS AND HAVE NEVER HAD A VEHICLE THAT HAD TO HAVE THIS KIND OF WORK DONE. AFTER BRINGING THE T&C IN BECAUSE OF FRONT END SHIMMY WHEN BREAKING, I WAS TOLD THE ROTORS WERE BAD/WARPED. 15000 MILES! I WAS ALSO TOLD THAT CHRYSLER HAS HAD PROBLEMS WITH BREAKS PREVIOUSLY AND A RECALL WAS PERFORMED BUT IT ENDED ON THE 2010 AND DID NOT COVER MY T&C; BUT THEY WOULD BE NICE AND JUST CHARGE ME $100.00, BECAUSE I HAD THE EXTENDED WARRANTY AND THAT WAS MY DEDUCTIBLE. THIS T&C IS STILL UNDER THE 3 YEAR 36 MILE WARRANTY BUT IT DOES NOT COVER ROTORS OR PADS. (HOW CONVENIENT) MY BIG CONCERN IS THAT THIS VEHICLE HAS MANY REPORTED BRAKING ISSUES, EVEN CHRYSLER ACKNOWLEDGES THIS. THEY DID HAVE A RECALL NOTICE BUT DOES NOT COVER 2011 T&C'S. WHEN WILL CHRYSLER STEP UP AND FIX THEIR BRAKES? *TR

07/23/2013
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DGXBR******
Summary

2011 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO VEHICLE REAR BRAKE PADS PROBLEM. *SMD THE CONSUMER STATED HE HEARD AN ONGOING SCREECHING NOISE COMING FROM THE VEHICLE. AN INSPECTION REVEALED THE REAR BRAKE PADS HAD SEIZED IN THE SLIDES, AND THE REAR BRAKE PADS AND ROTORS HAD TO BE REPLACED. THE CALIPERS AND SLIDES WERE SERVICED.

07/18/2013
Components: POWER TRAIN
Incident Date: 03/27/2013
Crash: No
Fire: No
Summary

THIS ACCIDENT HAPPENED TO MY WIFE ON DRIVEWAY WHEN THE VAN WAS PARKED. MY WIFE WAS ABOUT TO LEAVE FOR SHOPPING WHEN SHE REALIZED SHE FORGOT SOMETHING IN THE HOUSE SHE DECIDED TO GO BACK IN THE HOUSE(ENGINE WAS RUNNING) AND MY 14 YEAR OLD WAS SITTING IN THE VAN, SHE GOT OUT OF THE VAN WENT FROM THE BACK OF VAN INTO THE GARAGE, AS MY WIFE WAS ENTERING GARAGE SHE NOTICED VAN HAS STARTED TO ROLL BACK AS MY SON WAS INSIDE THE VAN SHE IMMEDIATELY RAN TO PULL HIM OUT OR STOP THE VAN, AS SHE WAS MOVING WITH VAN TRYING TO PULL MY SON OUT SHE FELL AND GOT DRAGGED BY THE VAN ENTIRE LENGTH OF THE DRIVEWAY, LUCKILY MY SON HELD HER HAND OTHERWISE VAN WOULD HAVE ROLLED OVER HER. SHE IS 100% SURE THAT SHE PUT IT IN THE PARK BECAUSE SHE WALKED AROUND FROM BACK OF THE VAN TO GET INTO GARAGE, IF THE VAN WAS IN N OR R SHE WOULDN'T HAVE BEEN ABLE TO WALK FROM BEHIND AND WOULD HAVE NOTICED IT IMMEDIATELY. AS A RESULT OF THIS ACCIDENT SHE HAS MULTIPLE FRACTURES IN THE LOWER BACK, FRACTURED RIBS AND ACETABULUM. *TR

07/05/2013
Components: ELECTRICAL SYSTEM
Incident Date: 06/28/2013
Crash: No
Fire: Yes
Vehicle Identification Number: 2A4RR5DGXBR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG BURNING PLASTIC ODOR AS SMOKE EMITTED FROM THE DRIVER'S SIDE DOOR WHILE DRIVING. THE CONTACT WAS ABLE TO DISCONNECT THE ELECTRICAL WIRES FROM THE DRIVER'S SIDE DOOR PANEL TO AVOID A FIRE. THE CONTACT ALSO REPLACED THE MAIN ELECTRICAL WIRE HARNESS AND SWITCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 36,000.

07/03/2013
Components: POWER TRAIN,ENGINE
Incident Date: 07/02/2013
Crash: No
Fire: No
Summary

CHECK ENGINE LIGHT IS ON AND I TESTED IT WITH MY CAR AND IT SHOWED 2 CODES P0792 (INTERMEDIATE SHAFT SPEED SENSOR A CIRCUIT RANGE/PERFORMANCE) AND P0734 (GEAR 4 INCORRECT RATIO). WE HAVE ALSO BEEN TOLD THAT THE BRAKES NEED REPLACING AND IT ONLY HAS 47,668 MILES ON THE VEHICLE. *TR

06/13/2013
Components: SERVICE BRAKES,ENGINE
Incident Date: 06/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG3BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES WERE NOT ENGAGING PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE BRAKES WOULD HAVE TO BE REPLACED. ADDITIONALLY, WHILE THE CONTACT WAS ACCELERATING, THE VEHICLE BECAME HESITANT. THE TECHNICIAN STATED THAT THE ENGINE HEAD WOULD HAVE TO BE REPLACED BECAUSE IT WAS INSTALLED INCORRECTLY WHEN MANUFACTURED. THE PART FOR REPLACEMENT WAS ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. *TR

05/29/2013
Components: POWER TRAIN
Incident Date: 12/27/2012
Crash: No
Fire: No
Summary

ON A STEEP HILL IN DRIVE THE VEHICLE ROLLS BACKWARD IF YOU TAKE YOUR FOOT OFF THE BRAKE. THIS IS VERY DANGEROUS AND DEALER SAYS IS NORMAL. *TR

04/30/2013
Components: SERVICE BRAKES
Incident Date: 04/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG5BR******
Summary

REAR BRAKE PADS WORE OUT PREMATURELY AT 27,201 MILES AND REQUIRED REPLACEMENT. FRONT BRAKE PADS ARE WORN VERY LITTLE (DEALER RATES BRAKE PAD WEAR FROM RED TO GREEN WITH GREEN THE BEST). FRONT BRAKES WERE RATED GREEN WHILE REAR PADS WERE RATED RED. I HAVE NEVER HAD REAR BRAKE PADS ON A NEW CAR REQUIRE REPLACEMENT WITH ONLY 27,000 MILES. I SUSPECT THERE IS SOMETHING DEFECTIVE WITH THE BRAKING SYSTEM OR A COMPONENT THEREOF. *TR

04/24/2013
Components: SERVICE BRAKES
Incident Date: 11/03/2012
Crash: No
Fire: No
Summary

WE NOTICED WHEN COMING OFF OF THE FREEWAY A PULSATING/RUMBLING NOISE COMING FROM THE REAR OF THE VEHICLE. TOOK IT TO THE DEALER AND THEY TOLD US THE BRAKES WERE WORN AND NEEDED TO BE REPLACED SOMETIME SOON. OUR VAN NOW HAS 34,000 MI AND OUR REAR BRAKES ARE NOW METAL TO METAL. GOING TO NEED PADS AND ROTORS. NEVER HEARD OF BRAKES GOING OUT WITH THAT FEW MILES. DEALER SAYS THAT IS NORMAL. MY OTHER CAR HAS 240K ON THE ORIGINAL REAR BRAKES. WHAT'S WRONG CHRYSLER???? *TR

04/10/2013
Components: SERVICE BRAKES
Incident Date: 04/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

I TOOK MY VEHICLE IN FOR SERVICE BECAUSE THE BRAKE PEDAL WAS VIBRATING. THE DEALER STATED THE REAR BRAKES WERE WORN OUT. I THINK THIS IS VERY UNCOMMON SINCE THE VEHICLE ONLY HAS 18816 MILES. *TR

04/03/2013
Components: ENGINE
Incident Date: 05/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY TOURING VAN. THE CONTACT STATED THAT WHILE DRIVING 25 MPH UPHILL, THE VEHICLE STALLED AND ROLLED DOWNHILL IN REVERSE. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR AN DIAGNOSTIC TEST. THE DEALER COULD NOT FIND A DEFECT WITH THE VEHICLE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 37,000.

03/12/2013
Components: ENGINE
Incident Date: 03/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG3BR******
Summary

CAR DOES NOT RECOGNIZE KEYS AND HAS SHUT OFF WHILE DRIVING ON HIGHWAY. *TR

02/22/2013
Components: SERVICE BRAKES
Incident Date: 02/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

PREMATURE FAILURE OF BRAKES/ROTORS. WAS EXPLAINED TO ME AT THE DEALERSHIP THAT IT'S NORMAL FOR THIS TO HAPPEN...CALIPERS STICKING WEARING BRAKES. CAUSED BY MY DRIVING? REPAIR COST OVER $400. FROM WHAT I READ ONLINE, I GOT LUCKY WITH GETTING 32K OUT OF MY REAR BRAKES. A COWORKER WITH THE SAME YEAR TOWN & COUNTRY 28K HAD THE SAME PROBLEM. CHRYSLER HAS A SERIOUS BRAKE PROBLEM THAT NEEDS TO BE ADDRESSED. CHRYSLER CUSTOMER CARE IS NOT CONCERNED. *TR

02/08/2013
Components: POWER TRAIN
Incident Date: 11/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG8BR******
Summary

WHEN STOPPED ON AN INCLINE, IN DRIVE, WHEN THE BRAKE IS RELEASED THE VEHICLE ROLLS BACK, AS IF IN NEUTRAL. *TR

01/25/2013
Components: SERVICE BRAKES
Incident Date: 09/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO SHAKE ABNORMALLY. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FIVE TIMES FOR THE FAILURE. THE DEALER PERFORMED VARIOUS REPAIRS TO THE VEHICLE WHICH CONSISTED OF THE FRONT BRAKES BEING REPLACED FOUR TIMES AND FRONT ROTORS TWICE. IN ADDITION, THE FRONT ROTORS WERE RESURFACED ON TWO SEPARATE OCCASIONS AND BOTH FRONT TIRES WERE REPLACED DUE TO PREMATURE WEAR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,743.

12/19/2012
Components: SERVICE BRAKES
Incident Date: 08/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

WHEN MY VEHICLE HAD ABOUT 16000 MILES ON IT, I NOTICED THAT WHEN BREAKING DURING HIGHWAY SPEEDS, THE VEHICLE WOULD VIBRATE. I TOOK THE VEHICLE TO MY DEALER AT ABOUT 17000 MILES AND WAS INFORMED THE ISSUE WAS CAUSED BY WARPED ROTORS. THE BRAKE PADS WERE FINE, BUT THE ROTORS WOULD NEED TO BE MACHINED OR REPLACED. I OPENED A TICKET WITH CHRYSLER SINCE THE BRAKES WERE OUT OF WARRANTY AT 12000 MILES. THE AGREED TO COVER THE REPAIR. I ASKED FOR NEW ROTORS, BUT WAS INFORMED THAT THEY WERE ON A 4 MONTH BACK ORDER. I HAD HEM MACHINED INSTEAD, THOUGH I KNEW I WOULD BE BACK IN THE SAME BOAT SOON. ON 12-19-12, FOUR MONTHS LATER WITH 6000 MORE MILES, I TOOK THE VAN BACK INTO THE DEALER WITH THE SAME VIBRATING ISSUE, AND WAS AGAIN INFORMED THAT MY ROTORS WERE WARPED. THE BRAKES WERE FINE WITH 7/32 LEFT ON THEM. THE ROTORS WOULD NEED TO BE REPLACED THIS TIME. AT 23000 MILES, THIS WOULD BE THE 2ND ROTOR ISSUE. I WAS INFORMED THE REPAIR WOULD COST $248, BUT CHRYSLER WOULD SPLIT IT WITH ME, WITH MY PART DOWN TO $124. THE SERVICE MGR STATED HE FELT THE ROTORS WEREN'T MADE WELL. THE TECH TOLD ME THIS KEEPS HAPPENING, AND THE CHRYSLER REP INFORMED ME THE NEW ROTORS WERE DIFFERENT, SO I SHOULDN'T HAVE THIS ISSUE AGAIN. IN MY MIND, THIS IS THE DEFINITION OF A DEFECT. I DO NO THINK I SHOULD HAVE TO PAY ANYTHING TO FIX A DEFECT. SOME 2011 TOWN AND COUNTRY VANS HAVE BEEN GRANTED AN EXTENDED WARRANTY ON THE BREAKS, BUT MINE IS NOT COVERED. I WAS ACTUALLY TOLD BY THE CHRYSLER REP THAT IT WOULD BE A GOOD IDEA TO POST THIS WITH THE NHTSA IN THE HOPES OF TRIGGERING A RECALL.I PLAN ON GETTING THE ROTORS NEXT WEEK, AS THEY ARE ON SPECIAL ORDER, BECAUSE THEY AREN'T AVAILABLE LOCALLY. IN 18 YEARS OF DRIVING, I HAVE NEVER REPLACED ROTORS BEFORE 60,000 MILES. THANK YOU FOR YOUR TIME. *TR

12/02/2012
Components: SERVICE BRAKES
Incident Date: 03/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

AFTER 8000 MILES, VEHICLE BEGAN TO SHAKE WHEN APPLYING BRAKES AT SPEEDS OVER 50 MPH. DEALER REPLACED BRAKES. NOW SIX MONTHS LATER AT ABOUT 15,000 MILES VEHICLE IS SHAKING AGAIN WHEN APPLYING BRAKES AT SPEEDS OVER 50 MPH. *TR

12/02/2012
Components: STRUCTURE
Incident Date: 11/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

ON SATURDAY NOV 3, 2012 CHILDREN WERE ENTERING VEHICLE THROUGH POWER SLIDING DOOR. OLDER CHILD BUMPED INTO DOOR AS IT WAS OPENING, PUSHING IT FURTHER OPEN. DOOR THEN SHUT AND LATCHED RAPIDLY (FOUR SECONDS) ON TODDLERS HAND, REQUIRING VISIT TO EMERGENCY ROOM AND TREATMENT. ON MONDAY NOV 5, 2012 WE WENT TO THE DEALERSHIP WHERE WE BOUGHT THE VAN, AND THEY SAID IT IS OPERATING AS DESIGNED. THE DOOR IS DESIGNED TO SHUT AND LATCH RAPIDLY IF YOU BUMP IT OR TRY TO PUSH IT OPEN WHILE IT IS OPENING. THEY SHOWED ME ANOTHER VAN THAT IS DESIGNED SAME WAY. I TESTED MY FRIENDS TOYOTA AND HONDA VANS AND THOSE DOORS RIGHTLY OPEN IF YOU BUMP OR PUSH THEM WHILE DOOR IS MECHANICALLY OPENING OR CLOSING. ALL MOTORIZED VAN DOORS REQUIRE SPECIAL AWARENESS, BUT CHRYSLER DOORS ARE UNSAFE. HOPING FOR RECALL SO THEY CAN FIX SAFETY ISSUE FOR EVERYONE AND NO ONE ELSE IS INJURED. *TR

12/02/2012
Components: POWER TRAIN
Incident Date: 11/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

TRANSMISSION PRODUCES A LOUD KNOCK AND SHAKES CAR WHEN PLACED INTO DRIVE FROM A STOP. DEALER STATED THAT VAN SHIFTS AS DESIGNED AND COULD NOT REPAIR. VEHICLE CONTINUES TO KNOCK AND SHAKE INTERMITTENTLY WHEN PLACED IN DRIVE EVEN WHEN PLACED IN DRIVE SLOWLY AND WITH THE GREATEST OF CARE. *TR

12/02/2012
Components: SEAT BELTS
Incident Date: 11/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

THE REAR SEAT BELTS DO NOT RESTRAIN THE PASSENGERS DUE TO THE POSITION OF THE SHOULDER STRAP. THE SHOULDER STRAP WAS TOO FAR FORWARD AND COULD NOT BE USED TO RESTRAIN CHILDREN IN THE VEHICLE. *TR

12/02/2012
Components: EQUIPMENT ADAPTIVE/MOBILITY,BACK OVER PREVENTION
Incident Date: 12/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

VEHICLE BACK UP CAMERA TOO DIM AND NOT VISIBLE IN BRIGHT SUNLIGHT. *TR

12/02/2012
Components: STRUCTURE
Incident Date: 06/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

WITH VEHICLE PARKED ON A SLIGHT INCLINE WITH ENGINE TOWARD DOWNHILL, THE VERY HEAVY POWER SLIDING DOORS RELEASE AND SLAM SHUT WHEN CLOSING. IF THE PATH OF THE SLIDING DOOR IS INTERRUPTED (PULL THE DOOR HANDLE WHILE DOOR IS IN MOTION AND POWER DOOR SYSTEM DISENGAGES IMMEDIATELY), POWER DOOR SYSTEM JUST LETS THE DOOR GO. POWER SLIDING DOOR SYSTEM SHOULD EITHER OPEN THE DOOR OR HOLD IT IN AN HALF WAY OPENED POSITION, INSTEAD IT RELEASES THE DOOR TO GRAVITY. ANYONE CAUGHT IN THAT SLAMMING DOOR WOULD BE SERIOUSLY INJURED. *TR

12/02/2012
Components: SEATS
Incident Date: 11/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

SIX YEAR OLD BOY SITTING ON BOOSTER SEAT IN SECOND ROW SEAT FOUND HE COULD REACH THE SEAT RECLINE LEVER. SEAT HEAD REST COLLAPSED AND ENTIRE SEAT LIFTED UP AND FORWARD. BOY WAS BENT IN HALF AND LIFTED UP VERTICALLY IN SEAT, RECEIVING MINOR INJURIES. *TR

12/02/2012
Components: SEAT BELTS
Incident Date: 10/29/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

PASSENGER SEAT BELT NOTIFICATION NOT WORKING PROPERLY. DROVE ALL THE WAY ACROSS TOWN BEFORE PASSENGER REALIZED SHE HAD FORGOTTEN TO BUCKLE HER SEAT. *TR

10/31/2012
Components: POWER TRAIN
Incident Date: 01/06/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DGXBR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE BEGAN SHAKING ABNORMALLY. ONCE THE VEHICLE ENGAGED INTO THIRD GEAR, THE SHAKING WOULD CEASE. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 33,060 AND THE CURRENT MILEAGE WAS 43,000.

10/17/2012
Components: POWER TRAIN
Incident Date: 07/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG1BR******
Summary

ON SOME TRANSMISSION SHIFTS FROM RANGE TO ANOTHER, BOTH UPSHIFT AND DOWNSHIFT, SLOWING DOWN TO SPEEDING UP, THERE WOULD BE A SOUND SIMILAR TO WHAT A WORN U-JOINT MAKES WHEN IT NEEDS REPLACING. THE SOUND WOULD HAPPEN REGARDLESS OF VEHICLE SPEED. COULD NOT BE HEARD ON HARD ACCELERATION. DEALER WORK ORDER STATED THAT THEY TIGHTENED 2 AXLE NUTS. WHAT WOULD HAVE HAPPENED IF THE COME COMPLETELY OFF???? TO ME THIS IS DEFINITELY A SAFETY ISSUE. *TR

10/08/2012
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/08/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

I WAS CLEANING MY WINDSHIELD ON THE VAN WHEN THE ENGINE SUDDENLY STARTED (WITHIN THE CLOSED GARAGE). APPARENTLY THE AUTOMATIC-START FUNCTION WAS TRIGGERED WHEN THE KEY-FOB REMOTE IN MY PANTS POCKET WAS INADVERTENTLY ACTIVATED WHEN I LEANED AGAINST THE CAR. THIS IS VERY SCARY! IF I HAD BEEN LEANING AGAINST SOMETHING INSIDE THE HOUSE, WOULD MY CAR HAVE BEEN RUNNING ALL NIGHT IN A CLOSED GARAGE ATTACHED TO MY HOUSE?. I HAVE OFTEN ACCIDENTALLY TRIGGERED OTHER FUNCTIONS (SUCH AS DOOR OPENING, DOOR LOCK, ETC.) WHEN WORKING AROUND THE HOUSE, BUT AUTOMATICALLY STARTING THE ENGINE IS ESPECIALLY TROUBLING! I BELIEVE THERE SHOULD BE A SEPARATE INTERLOCK SAFETY BUTTON LOCATED ON THE SIDE OF THE REMOTE KEY FOB SO AN ACCIDENTAL ENGINE START WOULD BE MUCH LESS LIKELY. *TR

10/07/2012
Components: STEERING,SUSPENSION,SERVICE BRAKES
Incident Date: 06/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

SLIGHTLY BEFORE 9,000 MILES I STARTED NOTICING A SLIGHT SHIMMY OF THE STEERING WHEEL WHEN THE BRAKES WERE APPLIED WHEN DRIVING OVER 50MPH. THIS CONDITION DID NOT OCCUR CONSISTENTLY, BUT WAS SPORADIC. AS TIME HAS PAST, THIS CONDITION HAS BECOME MUCH MORE FREQUENT, THE STEERING WHEEL SHIMMY HAS BECOME MUCH MORE SEVERE, AND IS NOW OCCURRING AT SPEEDS AS LOW AS 35MPH. I HAVE OWNED CHRYSLER TOWN AND COUNTRY VANS OVER THE PAST 16 YEARS (TRADING UP EVERY 2 YEARS) AND CAN TESTIFY THAT THEIR BRAKES HAVE BEEN A CONSISTENT WEAKNESS (TYPICALLY WARPED DISCS). MY PREVIOUS 2009 CHRYSLER T&C EVEN HAD A RECALL FOR THEIR BRAKES. HOWEVER, THIS SEVERE STEERING WHEEL SHIMMY THING IS SOMETHING THAT I HAVE NEVER SEEN IN THE PAST AND I AM AFRAID THAT IT IS APPROACHING A VIOLENT SITUATION THAT MAY CAUSE LOSS OF CONTROL. THE MILEAGE ON THE VEHICLE IS FAR TOO LOW FOR A BRAKE WEAR ISSUE. FURTHERMORE, A WARPED DISC WOULD BE NOTICEABLE WHEN BREAKING AT ALL SPEEDS. I AM ABOUT TO GO TO MY DEALER WITH THIS, BUT AM CHECKING THE INTERNET TO SEE IF THIS IS A KNOWN ISSUE AND IF THERE ARE ANY EXISTING RECALLS. THESE OBSERVATIONS ARE MADE FROM MY 30 YEARS OF EXPERIENCE AS A MECHANICAL ENGINEER AND FORMER HEAD OF PRODUCT RELIABILITY AT MOTOROLA. *TR

09/12/2012
Components: SEAT BELTS
Incident Date: 07/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR SEAT BELTS DID NOT RESTRAIN THE PASSENGERS DUE TO THE POSITION OF THE SHOULDER STRAP. THE CONTACT NOTICED THAT THE SHOULDER STRAP FOR THE SEAT BELTS WOULD LIE ON THE PASSENGER'S ARMS AND WAS LOW ACROSS THE CHEST AREA. THE SHOULDER STRAP WAS TOO FAR FORWARD AND COULD NOT BE USED TO RESTRAIN CHILDREN IN THE VEHICLE. IN ADDITION, THE SEAT BELT WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SEAT BELTS WERE DESIGN IN THAT MANNER AND COULD NOT BE CHANGED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE AND CURRENT MILEAGE WAS 20,000.

08/22/2012
Components: ELECTRICAL SYSTEM
Incident Date: 06/27/2012
Crash: No
Fire: Yes
Vehicle Identification Number: 2A4RR6DG1BR******
Summary

TRAVELING SOUTH AT SPEED OF 55 TO 60MPH HORN STARTED BLOWING WINDSHIELD WIPERS COME ON AND WINDSHIELD WASHERS COME ON I TRY TO SHUT WASHER AND WIPERS OFF WITH SWITCH THAT DID NOT STOP THEM FROM WORKING NEXT ALL THE LITTLE WARNING LIGHTS WERE ON I LOOK AT THE RPM GAUGE AND IT SAID 0 THE ENGINE HAD STOP RUNNING I COASTED TO WHERE THE SHOULDER WAS WIDE TO GET CAR OFF THE HIGHWAY I NEXT TRIED TO START ENGINE IT WOULD NOT START NEXT THING I AM HANDICAPPED AND DRIVE CAR WITH HAND CONTROLS IN MY MOTORIZE WHEELCHAIR AS I CANNOT WALK SO NEXT I UNDID THE SEATBELT AND UNLOCK MY WHEELCHAIR AND MY CARETAKER HAD GOTTEN OUT OF CAR AS I BACK WHEELCHAIR TO GET OUT OF CAR I NOTICE BLACK SMOKE COMING OUT FROM UNDER THE HOOD I ASK CARETAKER TO OPEN BACK DOOR TO DEPLOY RAMP SO I COULD GET OUT OF CAR THE BACK DOORS WOULD NOT OPEN MANUAL OR WITH THE KEY REMOTE I TURN AROUND AND FELL OUT DRIVER DOOR TO GROUND & FIVE PEOPLE CARRY ME AWAY FROM FLAMING CAR. I HAD ISSUE WITH WINDSHIELD WIPERS BEFORE TOOK TO DODGE DEALER THEY SAID I HAD COMPUTER GLITCH. I DO BELIEVE THERE WAS ISSUES WITH THIS CAR WHEN I PURCHASE IT NEW WITH ONLY 10 MILES ON IT. IT BURNED FAST AND QUICK. I'M UNABLE TO PUT IN DATE ON THIS FORM IT WAS 6/27/2012 9:30TO9:35 A.M. *TR *JS

08/20/2012
Components: STRUCTURE
Incident Date: 08/19/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE HEARD A HISSING SOUND FOLLOWED BY A LOUD BANG. THE CONTACT OBSERVED A SHOCK FROM THE REAR LIFT GATE BE SPEWED FROM THE VEHICLE. THE FAILURE DENTED THE REAR FENDER AND FRACTURED THE REAR PASSENGER SIDE TAIL LIGHT. THE REAR LIFT GATE STOPPED WORKING PRIOR TO THE FAILURE. THE DEALER STATED THAT THEY NEVER HEARD OF ONE OF THE SHOCKS EXPLODING BEFORE. THE FAILURE AND CURRENT MILEAGES WERE 14,000.

08/14/2012
Components: POWER TRAIN
Incident Date: 04/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

IN DRIVE, TRANSMISSION JERKS LIKE A FISH TUGGING ON A LINE AT LOW SPEEDS. IN REVERSE, TRANSMISSION PULSATES GREATLY WHEN BACKING UP AN INCLINED DRIVEWAY. NOT ALL THE TIME, BUT MORE AFTER IT IS RUN A WHILE. HAD VAN TO DEALER TWICE AND REFLASHED AND TESTED TRANSMISSION PUMP PRESSURE, SAID IT WAS NORMAL. COMPARED TO NEW VANS ON LOT, SAID ALL WERE THE SAME WAY. LATELY, SERVICE MGR SAID YOU ARE NOT THE FIRST TODAY WITH THIS COMPLAINT. MANY BLOGS REPORT USERS WITH THESE PROBLEMS. ONE SAID IT IS DUE TO THE SMALL TORQUE CONVERTER THAT CHRYSLER USED IN THIS FRONT WHEEL DRIVE DESIGN. JEEP FORUMS REPORT THE SAME PROBLEMS WITH MODELS USING THE 3.6 L V6. ITS SAD WHEN A 100 YEAR OLD AUTO MAKER CAN NOT GET THE BASICS RIGHT. *TR

08/14/2012
Components: ELECTRICAL SYSTEM
Incident Date: 07/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

ELECTRONIC VEHICLE INFORMATION CENTER (EVIC) DISPLAYS INCORRECT MPG, ABOUT 10-11% HIGHER THAN ACTUAL MPG WHEN FILLING TANK AND COMPUTING BY CALCULATOR. SAYS 27 MPG, WHEN ONLY 24 MPG IS MEASURED WHEN PUMPING GAS. EVIC ALSO RANDOMLY RESETS IT SELF TO 18 MPG WHEN ENGINE IS TURNED OFF. TSB 08-012-12 IS REPORTED TO CORRECT THIS CONDITION. *TR

08/02/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 04/28/2012
Crash: No
Fire: Yes
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED TO 70 MPH. THE VEHICLE STARTED TO DECELERATE BUT ABNORMALLY ACCELERATED AGAIN UNTIL THE BRAKE WAS DEPRESSED AND BY THE CONTACT. THE STEERING WHEEL ALSO STARTED TO SHAKE AND BOUNCE AS THE VEHICLE WAS MERGED ONTO THE SHOULDER. THE CONTACT EXITED THE VEHICLE AND DISCOVERED THAT THE FRONT PASSENGER SIDE TIRE WAS ON FIRE. THE FIRE WAS EXTINGUISHED AND THE POLICE WERE NOTIFIED. THE VEHICLE WAS TOWED TO THE DEALER WHO RAN A DIAGNOSTIC TEST BUT COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE DEALER REPLACED THE BRAKE PADS AND THE TIRE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

07/31/2012
Components: SERVICE BRAKES
Incident Date: 03/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY TOURING. THE CONTACT WAS TRAVELING 55 MPH WHEN THE BRAKES WERE DEPRESSED AND THE VEHICLE STARTED TO SHAKE. THE VEHICLE ALSO FAILED TO STOP PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 4,600.

07/09/2012
Components: AIR BAGS,SEAT BELTS
Incident Date: 07/08/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 2A4RR8DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED AT 45 MPH AND PUSHED INTO A PRECEDING VEHICLE. THE AIR BAG LIGHT INDICATED THAT THE AIR BAGS DEPLOYED, BUT THEY DID NOT. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BUT THE VEHICLE WAS NOT INSPECTED FOR THE AIR BAG FAILURE. THE CONTACT ALSO STATED THAT THE REAR PASSENGER SEAT BELT FAILED DURING THE CRASH, ALLOWING THE CHILD SEAT THAT WAS BEING RESTRAINED TO DETACH FROM THE SEAT. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND THE FAILURES WAS 13,000. UPDATED 08-07-12 *BF

07/06/2012
Components: STRUCTURE,SERVICE BRAKES
Incident Date: 06/23/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG8BR******
Summary

I STARTED OUR 2011 CHRYSLER TOWN & COUNTRY, STEPPED ON THE PARKING BRAKE PEDAL TO RELEASE THE BRAKE. WHEN I GOT TO 65 M.P.H. THE HOOD STARTED SHAKING. I REALIZED THAT WHEN I RELEASED THE PARKING BRAKE THAT MY TOE MUST HAVE TRIPPED THE HOOD RELEASE LEVER. THIS IS A SAFETY DESIGN FLAW IN THAT THE HOOD RELEASE LEVER SHOULD NOT BE LOCATED DIRECTLY ABOVE THE PARKING BRAKE PEDAL. I CALLED THE CHRYSLER CUSTOMER ASSISTANCE CENTER AT 800-247-9753 TO REPORT THIS PROBLEM 7-6-2012. THE REFERENCE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

06/24/2012
Components: POWER TRAIN
Incident Date: 01/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG5BR******
Summary

OUR NEW 2011 CHRYSLER TOWN AND COUNTRY PURCHASED ON 1/28/2012 WAS MANUFACTURED IN 5/2011. THE TOURING L MODEL IS EQUIPPED WITH ECON MODE THAT, WHEN ENGAGED, PROVIDES ALTERNATIVE GEAR CHANGING FOR ECONOMICAL DRIVING. THE FIRST GEAR CHANGE, AT ABOUT 10MPH, STUTTERS WITH A CLUNK SOUND AND LOSS OF RPM. I CONTACTED THE DEALER SOON AFTER PURCHASE ABOUT THIS PROBLEM. THE DEALER DOES NOT HAVE A FIX AND HAS ADVISED CHRYSLER. SINCE THAT TIME I HAVE LEARNED THAT THIS IS AN ONGOING PROBLEM FOR THE T & C VEHICLES WITH THE ECON MODE FEATURE. CHRYSLER HAS RECENTLY ADVISED THE DEALER THAT THEY ARE WORKING ON A FIX. I WAS ALSO TOLD NOT TO USE THIS FEATURE. THERE IS AN IMMEDIATE NEED TO FIX THIS PROBLEM FOR THIS LONG-TERM CHRYSLER-JEEP-DODGE OWNER WHO DIDN'T EXPECT TO PURCHASE A DEFECTIVE VEHICLE. I AM NOT AWARE OF ANY RECALL NOTICE OR TECHNICAL SERVICE BULLETIN ON THIS ITEM. NOTE THAT TECHNICAL SERVICE BULLETINS 1803711 AND 1804311 HAVE NOT BEEN IDENTIFIED IN YOUR LISTING FOR THIS VEHICLE. *TR

06/21/2012
Components: ELECTRICAL SYSTEM,EQUIPMENT
Incident Date: 06/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 65 MPH WHEN THE INSTRUMENT PANEL, ELECTRICAL SLIDING DOORS AND THE POWER WINDOWS FAILED. THE CONTACT STATED THAT EVERY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSIS WHERE THEY INFORMED THE CONTACT THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE RADIO. THE MANUFACTURER WAS NOTIFIED AND WANTED THE VEHICLE TO BE BROUGHT IN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE FAILURE MILEAGE WAS 6,593. UPDATED 08/01/12*LJ THE DEALER INFORMED THE CONSUMER THE PROBLEM WAS WITH THE SIRIUS SATELLITE RADIO.

06/03/2012
Components: STRUCTURE
Incident Date: 06/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG4BR******
Summary

POWER SLIDING DOOR DOES NOT STOP CLOSING WHEN AN OBJECT IS ENCOUNTERED. MY WIFE WAS HURT BUT NOT SERIOUSLY INJURED WHEN SHE WAS CAUGHT IN THE DOOR WHILE IT WAS CLOSING. WE'RE CONCERNED THAT IF A CHILD WAS CAUGHT THEY WOULD BE MUCH MORE SERIOUSLY INJURED. CHRYSLER SAYS THERE IS NO AWAY TO ADJUST THE SENSITIVITY SO THAT THE DOOR STOPS EXERTING FORCE SOONER. *TR

05/08/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 03/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG8BR******
Summary

VAN LUNGES AFTER BEING AT A COMPLETE STOP BEFORE YOU PUSH THE GAS. CRUISE CONTROL UNSTABLE, REVS VERY HIGH AND STAYS THAT WAS UNTIL VEHICLE IS STOPPED. DEALER SAYS THIS IS NORMAL. *TR

05/04/2012
Components: STRUCTURE
Incident Date: 05/04/2012
Crash: No
Fire: No
Summary

MY ALMOST 2 YEAR OLD GOT HIS HAND FULLY CAUGHT IN THE SLIDING DOOR, EVEN THOUGH IT IS SUPPOSED TO HAVE A SAFETY FEATURE WHICH WOULD PREVENT IT. THE DOOR WAS CLOSING, CLOSED AND FULLY ENGAGED THE LOCKS ON HIS HAND. HIS HAND WAS LODGE FAR ENOUGH INTO THE DOOR THAT YOU COULDN'T SLIDE THE HAND OUT, YOU HAD TO PHYSICALLY OPEN THE DOOR TO GET HIS HAND OUT, HE COULDN'T JUST SLIDE IT OUT. AT THE TIME HE HAD INDENTS ON HIS FINGERS WHERE THE DOOR PUSHED IN THEM. NOW, A FEW HOURS LATER, HE HAS BRUISING AND SLIGHT SWELLING TO HIS FINGERS AND ONE OF THE FINGERS HAS A SLIGHT CUT ON IT. THESE DOORS ARE SUPPOSED TO HAVE A SENSOR IN IT TO PREVENT THE DOORS FROM CLOSING ON SOMEONE, IT OBVIOUSLY FAILED IN THIS CASE. *TR

03/14/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 02/15/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED. AS THE CONTACT ATTEMPTED TO APPLY THE BRAKES TO DEACTIVATE THE CRUISE CONTROL, THE VEHICLE CONTINUED TO ACCELERATE TO 100 MPH. THE CONTACT THEN SHUT OFF THE VEHICLE IN ORDER TO STOP THE ACCELERATION. THE VEHICLE WAS LATER TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THE FLOOR MAT WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,700. THE VIN WAS UNAVAILABLE. UPDATED 04/11/12 *BF UPDATED 05/10/12

02/22/2012
Components: SUSPENSION
Incident Date: 08/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG8BR******
Summary

VEHICLE BOTTOMS OUT AND SCRAPES THE BOTTOM OF THE GAS TANK AND ITS HOLDING STRAPS ON ANY DEEP DRIVEWAY APPROACH. OCCURRENCES HAVE PREVENTED VEHICLE USE AT CHURCH, DOCTOR'S OFFICES, US POST OFFICE, ETC. "BOTTOM HIT" HAS OCCURRED AT HIGH SPEED YET BUT A HIGHWAY POTHOLE COULD PUNCTURE THE GAS TANK AND LEAD TO FIRE. THE VEHICLE IS A BRAUN CONVERSION VAN WITH AN ARTICULATED RAMP. THE LOCAL DISTRIBUTOR FOR BRAUN, THE ABILITY CENTER, CONTACTED BRAUN GOT THE SUGGESTION TO CHANGE TIRE SIZE ALONG WITH AN EXPLANATION THAT UNDER CLEARANCE DECREASED IN 2008 WHEN CHRYSLER CHANGED ITS BODY STYLE. I CONTACTED BRAUN CUSTOMER SERVICE AND GOT NO RELIEF, NO OTHER SUGGESTION. I WORKED WITH THE ABILITY CENTER AND WE MADE A MODIFICATION ADDING A SHIM TO THE SUSPENSION SYSTEM ELEVATING THE UNDERCARRIAGE SLIGHTLY. BRAUN MAD IT CLEAR THEY WOULD NOT PAY FOR THIS WORK. UNFORTUNATELY THE "FIX" DIDN'T COMPLETELY SOLVE THE PROBLEM, CLEARLY, THERE IS A RISK FOR ANYONE IN THE VEHICLE. THE SOUND OF THE BOTTOM OF THE CAR SCRAPING SOUNDS LIKE A CAR CRASH, IS VERY DISCONCERTING AND VERY DISTRACTING. PULLING OUT OF CHURCH OR THE POST OFFICE, BOTH OF WHICH ARE ON WELL TRAVELED ARTERIALS, REQUIRES SOME ACCELERATION TO PROPERLY CLEAR TRAFFIC. RIGHT IN THE MIDDLE OF SUCH A MOVE IS WHEN THE BOTTOM HITS WHEN YOU NEED YOUR MOST CONCENTRATION. SUCH AN OCCURRENCE ON TODAY'S HIGHWAYS IN THEIR NATIONAL STATE OF DISREPAIR STRONGLY SUGGESTS A CAR FIRE FROM A RUPTURED TANK AT SPEED. THIS NEEDS A FIX! *TR

02/09/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG0BR******
Summary

THE 2011 TOWN AND COUNTRY (AND DODGE CARAVAN) BE DRIVEN WITH THE EMERGENCY BRAKE ENGAGED WITHOUT THE DRIVER BEING AWARE. A RED WARNING LIGHT "BRAKE" LIGHTS UP WHEN THE VEHICLE IS PUT IN MOTION AND THE BRAKE IS ENGAGED, HOWEVER THERE IS NO AUDIBLE WARNING. THIS LIGHT IS INTENDED TO WARN THE DRIVER OF THE SITUATION, BUT IT IS NOT VISIBLE TO MANY DRIVERS (INCLUDING MY SPOUSE) BASED ON POSSIBLE STEERING WHEEL / SEATING POSITION COMBINATIONS. IT IS HIGHLY PROBABLE THAT DRIVERS CAN AND ARE DRIVING WITH THE EMERGENCY BRAKE ENGAGED (WHICH BASICALLY APPLIES THE REAR BRAKES) WHICH LEADS TO RAPID WEAR AND CRACKING DUE TO THE FRICTIONAL HEAT. THE BIGGER RISK, HOWEVER, IS THE FACT THAT IN AN EMERGENCY STOPPING SITUATION, OVERHEATED BRAKES ARE INEFFECTIVE, LEADING TO LONGER STOPPING DISTANCES, WHICH CAN LEAD TO INCREASED CHANCE OF INJURIES AND EVEN DEATHS. AS AN AUTOMOTIVE ENGINEER MYSELF, THIS IS A MAJOR DESIGN FLAW THAT COULD EASILY BE CORRECTED BY ADDING AN AUDIBLE CHIME (WHICH IS USED ALREADY USED FOR SEATBELT WARNINGS AND TURN-SIGNAL WARNINGS), OR LIMITING THE VEHICLES SPEED, IN ORDER TO MAKE THE DANGEROUS SITUATION OBVIOUS TO A DRIVER UNABLE TO SEE THE WARNING LIGHT. I HAD TO REPLACE THE REAR BRAKES ON MY WIFE'S MINIVAN RECENTLY DUE TO THIS SITUATION. FORTUNATELY IT ONLY COST ME MONEY AND NOT MY WIFE'S OR MY KIDS' LIFE! *TR

01/12/2012
Components: ELECTRICAL SYSTEM
Incident Date: 09/28/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DGXBR******
Summary

WE OWN A 2011 CHRYSLER TOWN AND COUNTRY VAN WHICH WAS PURCHASED IN MARCH 2011. THE VAN HAS A BLIND SPOT MONITOR RADAR SYSTEM TO INDICATE WHEN VEHICLES ARE NEAR YOU ON EITHER SIDE. WE NOTICED THAT THE LEFT SIDE SYSTEM DID NOT TURN ON THE WARNING UNTIL THE OVERTAKING VEHICLE''S FRONT BUMPER WAS EVEN WITH OUR VAN''S REAR BUMPER. IF ONE WERE TO CHANGE LANES WHEN THE VEHICLE IS THAT CLOSE, AN ACCIDENT WILL RESULT. THE RIGHT SIDE SYSTEM WARNS MUCH FURTHER BACK. WE TOOK THE VAN BACK TO THE DEALER ON 9/28/11. THEY HAD NO INFORMATION ON THE PROBLEM AND DID NOT KNOW HOW TO FIX IT. THEY WERE ABLE TO FIND THE TECHNICAL SPECIFICATION FOR THE DETECTION WINDOW FOR THE SYSTEM WHICH STATES THAT THE OVERTAKING VEHICLE SHOULD BE DETECTED AT APPROXIMATELY 15 FT BEHIND OUR REAR BUMPER. THIS RIGHT SIDE SYSTEM APPEARS TO BE DETECTING AT THAT DISTANCE. THE DEALER ALSO TEST DROVE OTHER VANS WITH THE MONITOR SYSTEM AND TOLD US THAT ALL OF THEM WORKED THE SAME AS MINE. I MADE SEVERAL FOLLOW UP CALLS TO THE DEALERSHIP MANAGER BUT NEVER RECEIVED ANY INFORMATION REGARDING EFFORTS TO CORRECT THE PROBLEM. ON 12/29/11, I CALLED CHRYSLER CUSTOMER SERVICE TO ENLIST THEIR ASSISTANCE. THEY TALKED WITH BOTH THE DEALERSHIP MANAGER AND SERVICE MANAGER AT HALL CHRYSLER, BUT WERE TOLD THAT THE SYSTEM IS WORKING AS DESIGNED. THEY SAID THAT WE COULD TAKE THE VAN TO A DIFFERENT DEALER TO SEE IF THEY WOULD DOCUMENT THE PROBLEM, BUT THAT OTHERWISE THEY COULD NOT DO ANYTHING TO FIX THE PROBLEM. I FEEL THAT THIS IS A SAFETY DEFECT AND SHOULD BE FIXED IMMEDIATELY BEFORE IT CAUSES AN ACCIDENT. *TR

01/03/2012
Components: ENGINE AND ENGINE COOLING,STRUCTURE
Incident Date: 01/31/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

ENGINE NOISE. COMPARED TO OUR OLD VAN, THE SOUNDS FROM THE NEW VAN ENGINE ARE LOUDER. I NOTICED WHEN WE BOUGHT THE 2011 VAN IN JANUARY, THAT IT DOES NOT HAVE A SOUND INSULATED HOOD. TODAY WHEN DRIVING A 2010 LOANER T&C - FROM THE LOCAL DEALER WHEN OUR TRANSMISSION WAS BEING SERVICED - THE 2010 HAS A PIECE OF INSULATION ON THE UNDERSIDE OF THE HOOD. THE 2011 MODEL DOES NOT HAVE THIS INSULATION AND IS NOISIER. IS THIS A COST CUTTING EFFORT? NOTHING LIKE TRYING TO PLEASE CUSTOMERS TO HELP FUTURE SALES. *TR

12/22/2011
Components: POWER TRAIN
Incident Date: 10/31/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG2BR******
Summary

WE HAVE HAD MANY MECHANICAL CONCERNS WITH OUR NEW T&C 2011. WE HAVE TAKEN OUR VEHICLE IN MANY TIMES TO CERRITOS DODGE CHRYSLER DEALERSHIP. AFTER A FAILED ATTEMPT TO FIX SOMETHING WITHIN THE TRANSMISSION, THEY COMPLETELY REPLACED THE TRANSMISSION. THERE WERE STILL CONCERNS AND A WEEK LATER THE VEHICLE HAD BELTS AND THE WATER PUMP REPLACED. TO DATE, MANY OF OUR INITIAL CONCERNS STILL EXIST AND ARE NOT BEING FIXED. CONCERNS INCLUDE: 1. NOISES FROM UNDER THE HOOD. 2. SHUDDER/ SHAKE WHILE THE VEHICLE IS IN REVERSE. 3. KEYLESS START MALFUNCTIONS, IT CONTINUES TO READ "DEFECTED KEY", AFTER THE KEYS HAVE BEEN RESET, 4. WHILE USING KEYLESS, THE VEHICLE SHUTS OFF WHEN PUTTING THE CAR INTO REVERSE/DRIVE. 5. ROUGH IDLE, THE VEHICLE SEEMS TO STRUGGLE TO STAY RUNNING. 6. WHEN CHANGING GEARS, THE SHIFT MAKES A CLUNKING/GRINDING NOISE. THE ONLY CONSISTENT THING ABOUT THIS VEHICLE IS ITS INCONSISTENCY. THE DEALERSHIP STATES THAT THE NOISES ARE "NORMAL". THE REGIONAL AREA SERVICE MANAGER HAS BEEN CONTACTED, AND HAS SIDED WITH THE DEALERSHIP. CORPORATE HAS ALSO BEEN CONTACTED, AND THEY ARE INVESTIGATING THE CURRENT SITUATION. *TR

12/20/2011
Components: POWER TRAIN
Incident Date: 11/11/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

TRANSMISSION CLUNKS WHEN SHIFTING INTO REVERSE. DOES THIS FREQUENTLY. NOTED IT FIRST A FEW THOUSAND MILES AGO, STILL DOING IT, ALSO NOTED THAT IT ROLLS BACK WHEN ON A SLIGHT INCLINE WHEN AT A STOP SIGN ON A HILL, MAYBE PART OF THE SAME PROBABLY OR MORE PROBLEMS WITH CHRYSLER TRANSMISSIONS, OR THEY FORGOT TO PUT IN A ROLLBACK PREVENTER IN THESE NEW DESIGNS. *TR

12/09/2011
Components: ELECTRICAL SYSTEM
Incident Date: 10/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

MY CAR HAS A "PUSH BUTTON" ELECTRONIC KEY SENSING START SYSTEM. I PARKED MY CAR, RADIO RUNNING, TOOK MY KEY FROM CAR, LOCKED CAR. CAR KEEPS RUNNING INDEFINITELY EVEN THOUGH KEY IS NOT IN PROXIMITY TO IGNITION. IF A DRIVER TAKES HIS KEYS FROM THE CAR AND CAR IS IN "PARK", I THINK VEHICLE SHOULD SHUT DOWN AFTER AN APPROPRIATE TIME DELAY SUCH AS 15MINUTES. IF A PERSON DRIVES HIS CAR INTO A CLOSED ATTACHED GARAGE, LEAVES THE CAR WITH THE KEY BUT DOES NOT PUSH THE "OFF" BUTTON...THE CAR WILL RUN UNTIL OUT OF GAS. THIS IS A POTENTIAL HAZARD TO PEOPLE IN HOUSE AS EXHAUST FUMES WILL BUILD UP IN CLOSED GARAGE. CHRYSLER CAN PROGRAM THE ELECTRONICS TO STOP THE ENGINE AFTER 15 MIN, IF KEY HAS LEFT PROXIMITY OF IGNITION, AND CAR IS IN PARK. *TR

12/05/2011
Components: POWER TRAIN
Incident Date: 04/01/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN SHIFTING INTO REVERSE, THE VEHICLE WOULD LUNGE ABNORMALLY BEFORE RESPONDING. BOTH THE DEALER AND THE MANUFACTURER WAS CONTACTED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 9,000. THE VIN WAS UNAVAILABLE.

11/29/2011
Components: POWER TRAIN
Incident Date: 05/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG7BR******
Summary

TRANSMISSION MAKES NOISE AT 16MPH CHRYSLER IS AWARE OF THE NOISE. CHRYSLER STATES THAT THEY DO NOT HAVE "FIX" FOR IT AT THIS TIME. THIS IS NOT ACCEPTABLE TO ME AS A CUSTOMER OF CHRYSLER. THANK YOU. *KB

11/21/2011
Components: POWER TRAIN
Incident Date: 06/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG1BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED ATTEMPTED TO SHIFT FROM PARK TO DRIVE BUT THE VEHICLE FAILED TO SHIFT PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED A FAILURE WITH A PROGRAM ASSOCIATED WITH THE TRANSMISSION. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 8,200. UPDATED 12/19/11*BF THE CONSUMER STATED THE VEHICLE HAD A SOFTWARE FAILURE. THE VEHICLE WAS UNABLE TO BE OPERATED IN THE ECONOMY MODE AND THERE WAS NO FIX AVAILABLE....UPDATED 01/31/12 *BF UPDATED 03/05/12

10/16/2011
Components: STEERING,SUSPENSION,TIRES,WHEELS
Incident Date: 10/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

NOISY TIRES, 225 65R 17 MICHELIN ENERGY A/S FEATHERING ON OUTSIDE EDGES ON FRONT TIRES. ALIGNMENT CHECKED AND FOUND TO BE IN SPEC BY DEALER. TIRERACK RATES THIS TIRE VERY HIGH, BUT AFTER A FEW THOUSAND MILES, THEY ARE ALREADY SHOWING SIGNS OF ABNORMAL WEAR AND CUPPING. THE COMBINATION OF THE T&C FWD ENGINE WEIGHT, CHEAP FRONT END COMPONENTS WHICH CAUSE STABILITY PROBLEMS, ALONG WITH THIS SOFT RIDING, HARD RUBBER MICHELIN, WILL BECOME ANOTHER PROBLEM LIKE THE FORD EXPLORER & MAVERICKS WITH FIRESTONE 500S. STEERING STABILITY, QUICK RESPONSE AND WANDER ARE A SAFELY ISSUE ON THIS TIRE /VEHICLE COMBINATION. *TR

10/01/2011
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 09/08/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

TODAY I NOTED THAT BOTH MICHELIN AS ENERGY SAVER 225 65 R17 FRONT TIRES ARE CUPPING ON OUTSIDE EDGE, STEERING HAS BEEN VERY SENSITIVE AT HIGH SPEED, VEHICLE WANDERS EASILY ON THE FREEWAY REQUIRING FREQUENT STEERING CORRECTION. IT IS THE ALIGNMENT OF THE "CASTER" ADJUSTMENT/DESIGN OR MANUFACTURING OF THE NEW T&C DESIGN HAS A PROBLEM. WITH ONLY 3500 MILES ON IT, I RAN MY HAND OVER THE TREAD OF ALL TIRES, AND THE FRONT TIRES ARE CUPPING, WHILE THE REAR ARE SMOOTH. PLEASE ADVISE. DEALER INFORMED OF OVERSENSITVE STEERING, HAS NOT PERFORMED AN ALIGNMENT YET. WAITING FOR A CALL FROM CHRYSLER COMPLAINT DEPT. *TR

09/27/2011
Components: VISIBILITY
Incident Date: 09/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE DRIVER AND PASSENGER SIDE VIEW MIRRORS WERE DEFECTIVE AND THE METAL CHROME ON THE MIRRORS EXHIBIT A SUN-GLARE THAT OBSTRUCTS THE VIEW AND COULD CAUSE A CRASH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 400.

09/25/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 09/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG0BR******
Summary

WHILE TRAVELING SOUTHBOUND ON TEXAS STATE HIGHWAY 195 APPROXIMATELY 5 MILES SOUTH OF FLORENCE, TEXAS I ENGAGED MY VEHICLE PASSING GEAR AND PASSED ANOTHER SOUTHBOUND VEHICLE. I REENTERED THE SOUTHBOUND LANE AND TOOK MY FOOT OFF THE ACCELERATOR. THE VEHICLE CONTINUED TO ACCELERATE AND AT APPROXIMATELY 85 MPH, I BEGAN APPLYING BRAKING PRESSURE ON THE BRAKE PEDAL. I CONTINUED TO APPLY AND RELEASE BRAKING PRESSURE AND WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND THE SPEED AT AROUND 85 MPH. THERE WERE NO OTHER VEHICLES TRAVELING SOUTHBOUND IN FRONT OF MY VEHICLE AND AFTER APPROXIMATELY .2 MILE, THE PASSING GEAR RELEASED AND THE REMAINDER OF THE TRIP WAS UNREMARKABLE. I AM A RETIRED MILITARY AVIATOR AND RETIRED POLICE CHIEF. I WAS ALSO AN FAA CERTIFIED FLIGHT INSTRUCTOR (MULTIPLE RATING BOTH FIXED WING AND ROTARY WING. I WAS ALWAYS TAUGHT TO, AND ALSO TAUGHT STUDENTS TO MAINTAIN CONTROL OF THE AIRCRAFT (VEHICLE). I'M CERTAIN THIS TRAINING AND EXPERIENCE HELPED ME IN THIS SITUATION. *TR

09/23/2011
Components: TIRES
Incident Date: 09/22/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 2A4RR8DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY WITH MICHELIN GREEN X RADIAL X TIRES, LINE SIZE P225/65R17, DOT NUMBER: M33T00KX3111. THE CONTACT STATED THAT THE REAR PASSENGER SIDE TIRE EXPLODED WHEN SHE SLIGHTLY CRASHED INTO THE CURB WHILE IN REVERSE AT 5 MPH. THE CONTACT STATED THAT THE FAILURE WAS THE SECOND OCCURRENCE WITH THE TIRES. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE FIRST TIRE. THE TIRE WAS REPLACED. THE DEALER WAS INFORMED OF THE INITIAL FAILURE BUT NOT THE MOST RECENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THEY NEEDED TO SPEAK WITH THE DEALER. THE CONTACT FILED A CLAIM (CLAIM NUMBER: 21378042) BUT NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 535 AND THE CURRENT MILEAGE WAS 586. THE FAILURE MILEAGE OF THE TIRE WAS 40.

09/12/2011
Components: STEERING
Incident Date: 08/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

STEERING IS OVERSENSITIVE, VEHICLE OVERSTEERS VERY EASILY. DEALER PERFORMED 3 SOFTWARE UPGRADES, ONE TO EACH OF THESE MODULES: PCM, WIN AND STEERING SENSOR. STEERING IS NOT BETTER. THIS OVERSTEER SEEMS TO BE MORE OF A MECHANICAL DESIGN FLAW, AND FEELS UNSTABLE, LIKE IT IS EASY TO DRIFT INTO OTHER LANES, CAUSING AN ACCIDENT. HARSH RIDE. OUR 2004 T&C WAS MUCH BETTER. THE MORE I DRIVE THE NEW 2011, THE MORE I HATE IT, WANT MY OLD VAN BACK. *TR

08/27/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG2BR******
Summary

CHRYSLER"S BEST KEPT SECRET, FLAWS IN THE CYLINDER HEADS OF THEIR NEW 283 HP V6 ENGINE. THE ENGINE OVER HEATS AT HIGHWAY SPEEDS, MINE RAN AS HIGH AS 244 DEGREES F. AND THE AC WOULD NOT WORK ON A HOT DAY AND A LONG TRIP. THE DEALER DID NOT KNOW ABOUT THIS PROBLEM. I WENT ON THE INTERNET AND FOR $56.00 I KNEW ALL ABOUT IT IN 5 MINUTES. IF I HAD KNOWN ABOUT THE PROBLEM AHEAD OF TIME I WOULD NOT HAVE SPENT $32,000.00 FOR THE HEAD ACHE. I SHOWED MY INFORMATION TO THE SERVICE MANAGER AND HE CALLED ME AND TOLD ME I WAS RIGHT! NOW HE HAS TO FIND NEW IMPROVED HEADS. AS OF THIS DATE I HAVE BEEN WITHOUT MY AUTOMOBILE FOR A WEEK ! I EMAILED CHRYSLER AN ALL I GOT BACK WAS A FORM LETTER TELLING ME THEY WERE SORRY AND TO SEE MY DEALER. THIS IS MY LAST CHRYSLER AFTER A LONG RELATIONSHIP. FROM PAST EXPERIENCES THE ENGINE WILL NEVER BE THE SAME AS A FACTORY BUILT ENGINE!

08/25/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 08/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 35 MPH WHEN THE ENGINE STALLED WHILE DRIVING DOWN A HILL. THE VEHICLE COASTED TO A COMPLETE STOP, AND WAS TOWED TO THE DEALER. THE MANUFACTURER WAS CONTACTED, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 600 AND THE CURRENT MILEAGE WAS 900.

08/25/2011
Components: VISIBILITY,BACK OVER PREVENTION
Incident Date: 07/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DG6BR******
Summary

IN MY 2011 T&C, THE BACKUP CAMERA IS TOO DIM TO SEE IN DAYLIGHT. IT CAN BE USED AT NIGHT AND IT'S MODERATELY USEFUL ON A DARK DAY. BUT IN FULL SUNLIGHT THE CAMERA SCREEN JUST CANNOT BE SEEN WELL ENOUGH TO BE USEFUL. I HAVE THE RBZ RADIO IN IT. I HAD THE SAME RADIO IN A 2010 T&C AND AT FIRST THAT CAMERA WAS JUST AS BAD. I FOUND S TECHNICAL SERVICE BULLETIN SHOWING A SOFTWARE UPDATE FOR THAT PROBLEM ON THE INTERNET, AND ONCE THE DEALER UPDATED THE SOFTWARE, THE BACKUP CAMERA WAS DRAMATICALLY BETTER. NOW, I BUY A 2011..., AND THEY SEEM TO HAVE GONE BACKWARD. IT'S JUST AS BAD OR EVEN WORSE THAN THE 2010. I TOOK IT BACK TO THE DEALER AND THEY FIDDLED WITH IT AND CHECKED OTHER VEHICLES, BUT THEY SAID THEY ARE ALL THE SAME, EVEN THOUGH THEY ADMIT IT'S TOO DIM TO USE IN SUNLIGHT AND THAT THE SOFTWARE UPDATE THEY DID ON MY 2010 MADE A HUGE IMPROVEMENT. UNFORTUNATELY, THEY SAY THERE IS NOTHING THEY CAN DO UNTIL CHRYSLER SENDS OUT EITHER A SOLUTION OR A SOFTWARE UPDATE DOING TO MY 2011 RADIO, THE SAME FIX THEY DID TO MY 2010. FOR A VEHICLE THAT HAS A STICKER PRICE GETTING CLOSE TO $40,000, I FIND THIS DISAPPOINTING. I LIKE EVERYTHING ELSE ABOUT THE VAN, BUT THE FACT THAT IT'S SO GOOD OTHERWISE JUST MAKES THIS PROBLEM EVEN MORE FRUSTRATING! *TR

08/09/2011
Components: POWER TRAIN
Incident Date: 07/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG1BR******
Summary

WHEN BACKING UP AN SLIGHTLY INCLINED DRIVEWAY MY NEW 2011 CHRYSLER TOWN AND COUNTRY (1500 MILES) STARTED SHUDDERING LIKE THE TRANSMISSION WAS FAILING. IN ORDER TO BACK UP I HAD TO ACCELERATE BEYOND WHAT WAS SAFE FOR THE TIGHT AREA I WAS IN. I ROAD TESTED IT ON A STEEP INCLINE AND WAS NOT ABLE TO BACK UP WITH OUT A LOT OF LOUD NOISE AND SHUDDERING. I TOOK IT TO MY DEALER AND THEY AGREED THAT IT SHUDDERED WHEN BACKING UP. THE DEALER TRIED A NEW ONE ON THE LOT AND IT DID THE SAME THING. THE DEALER CONTACTED CHRYSLER, WHO SAID THAT THEIR IS NOTHING THEY COULD DO, BECAUSE IT WAS "CHARACTERISTIC OF THIS VEHICLE" I HAVE THIS IN WRITING FROM MY DEALER. I AM NOW STUCK WITH A $40,000 VEHICLE THAT CAN NOT BE USED SAFELY AT SLOWER SPEEDS IN SITUATIONS INVOLVING INCLINES. *TR

06/23/2011
Components: ELECTRICAL SYSTEM
Incident Date: 06/23/2011
Crash: No
Fire: No
Summary

MY WIFE AND I BOUGHT THE VAN AT A REAL GOOD PRICE OR SO WE THOUGHT ... SHE WOKE UP THIS MORNING TO GOTO WORK AFTER TAKING OUR SON TO DAYCARE... SHE STOPPED AT A CONVENIENT STORE AFTER DROPPING HIM OFF AND TURNED THE VAN OFF. WHEN SHE CAME BACK OUT AND TRIED TO CRANK IT , THE VAN DID NOTHING... THE INTERIOR LIGHTS WERE ON AND SO WAS THE RADIO.. THOUGHT IT WAS THE BATTERY BUT COME TO FIND OUT THE DEALERSHIP THAT WE BOUGHT IT FROM SAID IT WAS THE POWER MODULE AND THAT IT WAS AROUND FIVE TO EIGHT HUNDRED DOLLARS TO FIX.. WE HAVE ONLY HAD THE VAN FOR LESS THAN THREE MONTHS AND IT JUST SEEMS UNFAIR THAT THIS COULD HAPPEN THAT SOON. *TR

06/06/2011
Components: VISIBILITY,EQUIPMENT
Incident Date: 04/09/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG0BR******
Summary

TL*THE CONTACT OWNS A 2011 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED DURING SUNNY WEATHER CONDITIONS THE REAR VIEW CAMERA MONITOR MADE IT DIFFICULT TO DISPLAY IMAGES OR SEE OBJECTS ON THE SCREEN. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THERE WAS NOTHING THEY COULD DO TO REPAIR THE CAMERA. THE CONTACT STATED THE REAR VIEW CAMERA COULD POTENTIALLY CAUSE A CRASH. THE FAILURE MILEAGE WAS 3,700. UPDATED 07/08/11 *BF UPDATED 09/19/11

03/24/2011
Components: SEAT BELTS
Incident Date: 03/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DG0BR******
Summary

THE FRONT PASSENGER SEAT BELT ALERT SYSTEM DOES NOT FUNCTION ON MY NEW 2011 CHRYSLER TOWN AND COUNTRY LIMITED. I HADN'T NOTICED THIS FACT UNTIL A PASSENGER COMMENTED IN SURPRISE THAT HER SEAT BELT WAS NOT FASTENED. THIS WAS AT THE END OF A DRIVE ACROSS TOWN. I CONTACTED THE DEALER IMMEDIATELY, AND THE SERVICE MANGER INFORMED ME THAT CHRYSLER FOUND IN MANUFACTURING THAT THIS PASSENGER SEAT BELT ALERT DID NOT WORK CORRECTLY, SO THEY DISABLED IT IN SOFTWARE. HE FURTHER SAID THAT IF OR WHEN A SOFTWARE UPDATE BECOMES AVAILABLE TO FIX THE PROBLEM, I WOULD BE INFORMED OF THE FIX. *TR

02/16/2011
Components: SEATS
Incident Date: 02/14/2010
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DG8BR******
Summary

TL* THE CONTACT TEMPORARILY RENTED A 2011 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THE HEAD RESTS OF THE SECOND ROW CAPTAINS CHAIRS FAILED. WHILE A FOUR-YEAR-OLD CHILD WAS SECURED IN A CHILD RESTRAINT IN THE SECOND ROW CAPTAIN CHAIR. THE CHILD WAS ABLE TO ENGAGE THE HEAD REST LEVER AND THE HEAD REST DETACHED FROM ITS HOUSING AS THE SEAT RESTRAINED FORWARD WITH THE CHILD STILL IN THE SEAT. THE CHILD WAS TURNED OVER, FACE DOWN WHILE STILL IN THE CHILD RESTRAINT. A PASSENGER ATTEMPTED TO MOVE THE SEAT BACK IN THE UPWARD POSITION AND INJURED HIS HAND. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 174. UPDATED 03/22/11*LJ UPDATED 1/4/11 *CN

01/28/2011
Components: VISIBILITY
Incident Date: 01/26/2011
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DGXBR******
Summary

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN HE NOTICED THERE WAS CHROME RING AROUND THE PASSENGER SIDE HEATER DECK, CAUSING A REFLECTION IN THE REARVIEW MIRROR. THE CONTACT STATED THAT THE REFLECTION WAS VERY DISTRACTING TO HIM WHILE DRIVING AND WAS CONCERNED WITH THE POTENTIAL OF A CRASH. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50. . UPDATED 03/03/11 *BF UPDATED 12/20/11 *CN

2 Recalls

for 2011 CHRYSLER TOWN AND COUNTRY
08/06/2011
CAMPAIGN NUMBER: 11V315000
STEERING:COLUMN
A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.
Campaign Number: 11V315000
Manufacture: CHRYSLER GROUP LLC
Components: STEERING:COLUMN
Summary

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.

Notes

CHRYSLER'S SAFETY RECALL NO. L23. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

07/05/2014
CAMPAIGN NUMBER: 14V234000
ELECTRICAL SYSTEM
An overheated switch may result in a vehicle fire.
Campaign Number: 14V234000
Manufacture: Chrysler Group LLC
Components: ELECTRICAL SYSTEM
Summary

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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