EN

2011 Dodge Durango SUV RWD

8
Recalls
755
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

755 Complaints

for 2011 DODGE DURANGO
12/06/2021
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE6GT9BC******
Summary

All current recalls have been performed on this vehicle. While making left and right hand turns after coasting down from a highway speed (55MPH or greater) the vehicle will stall. We will loose all power steering and brakes. No warning lights come on and everything appears normal except the engine is not running. Something in the fuel or electrical system is intermittently failing. I suspect it to be a "Dumb" device. Something that is told to turn on or off but there is no feedback to the computer to set a code when it fails. The vehicle is available for inspection at any time. This started occurring after one of the fuel pump relay recalls. It happens at random and is hard to duplicate, while we do have video of it, the dealer has been unable to duplicate it. The vehicle shows no codes, or anything wrong when it happens. Once the vehicle is stopped, shifted back into park, it will restart and run just fine. This has placed us in unsafe conditions in the middle of the opposing lane, in a turn, trying to restart the vehicle before another car comes around the turn. It is also hard to steer and stop a large SUV when power steering and brakes have been lost. There have been several close calls of getting the vehicle stopped prior to going off the road. The dealer has checked the vehicle over with no solution found for the issue. There has never been any warning lights associated with the vehicle stalling while driving. The vehicle does not know anything is wrong.

11/19/2021
Components: AIR BAGS,SEAT BELTS
Incident Date: 11/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1d4rd3gg9bc******
Summary

The contact owns a 2011 Dodge Durango. The contact stated that after start-up, the air bag warning light illuminated. The contact had taken the vehicle to a dealer where she was informed that the wiring on the inside of the driver’s side belt buckle was defective. The contact was informed that the defect was related to the air bag failure and that the buckle needed to be replaced. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle and that she would be responsible for repair. The vehicle was not repaired. The failure mileage was approximately 224,000.

11/15/2021
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 11/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG1BC******
Summary

While driving lights on dash all flash, windshield wipers come on, horn won’t work, windows won’t work, headlights will turn off, speedometer drops to zero. Problem started a year ago. Took it to dodge and 2 independent auto repair places, with no fix. We were without the car for 4 months while waiting to see if anyone could find a fix-as far as we were told there was none. Car drove fine for a couple of months with some “minor” issues-lights flash speedometer drops- pull over turn car off- everything ok. Today full electric failure! EVERYTHING stated above happened at once, in addition to feeling like I could not accelerate.

10/22/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Incident Date: 10/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 1d4re5ggxbc******
Summary

While at speed, the FCW light goes off and the vehicle looses the ability to accelerate. I usually have to pull over, shut down the vehicle, and restart it to continue. I have had all of the recalls completed as soon as possible, and the last one was completed several years ago. Similar things happened previously with this car but seemed to be fixed by recalls. This has only started happening again recently, say within the last month or two, and is happening with greater frequency.

10/07/2021
Components: ELECTRICAL SYSTEM
Incident Date: 09/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 1d4sd5gt8bc******
Summary

Every so often, while I’m driving, my vehicle totally shuts down in the middle of traffic as I slow down for a turn or to stop. The steering wheel becomes very difficult to maneuver, forcing me to stop exactly where I am, to shift it to park and crank it up again.

10/06/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT8BC******
Summary

The vehicle cuts off when you slow your speed down.

09/29/2021
Components: ELECTRICAL SYSTEM
Incident Date: 09/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GT8BC******
Summary

The contact owns a 2011 Dodge Durango. The contact stated while driving approximately 10 MPH, the vehicle stalled randomly. The vehicle was able to be restarted. The contact stated that the “Forward Collision Warning- Off” message was displayed. The vehicle was taken to a local dealer where it was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V530000 (Electrical System) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 94,000.

09/21/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG9BC******
Summary

VIN: [XXX], MAKE/MODEL: DODGE DURANGO, YEAR 2011, MILES: 189,000 NO WARNING, NO MALFUNCTION INDICATOR LIGHT UNTIL AFTER TODAY 09/21/2021, ENGINE WONT TURN OVER, NOT BATTERY, BATTERY IS CHARGED, EXTERIOR AND INTERIOR LIGHTS WORK, MALFUNCTION INDICATOR LIGHT( ENGINE SYMBOL), & RED NOT YELLOW ELECTRONIC THROTTLE CONTROL WHEN TURNING ON VEHICLE, MAKES A CLICKING NOISE WHEN TRYING TO TURN OVER. LIGHT THAT STAYS ON : MIL, LIGHT THAT ONLY STAYS ON BRIEFLY, ETC, VEHICLE WILL NOT TURN OVER TO START NO KNOWN RECALLS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

09/20/2021
Components: ELECTRICAL SYSTEM
Incident Date: 11/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1d4sd4gt6bc******
Summary

The contact owns a 2011 Dodge Durango. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that after driving at various speeds then coming to a stop the vehicle would stall. The contact would restart the vehicle to regain proper function. The approximate failure mileage was 120,000. Parts distribution disconnect.

09/10/2021
Components: ELECTRICAL SYSTEM
Incident Date: 01/28/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4SE4GT8BC******
Summary

The contact owns a 2011 Dodge Durango. The contact stated while his wife was driving at 45-55 MPH in the rain, the instrument panel lights, the interior and exterior lights of the vehicle inadvertently turned off. The contact also stated the defroster failed to work and the windows were foggy. There were no warning lights illuminated. The contact stated his wife was able to drive to their residence as it was 1 mile away. The dealer was made aware of the failure and advised that the contact would be responsible for the cost of repair. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer, however the contact replaced the TIPM himself. The contact stated while his wife was driving, she noticed a burning odor and the vehicle inadvertently lost power. The battery warning light illuminated. The vehicle was towed to an independent mechanic who diagnosed that the battery had failed. The contact stated the battery was replaced, however the vehicle failed to restart and was making an abnormal clicking sound. The contact stated he smelled a burning odor and as he opened the hood of the vehicle, he noticed smoke coming from the alternator. The independent mechanic diagnosed that the alternator needed to be replaced. The contact stated the vehicle was repaired however, the vehicle would not charge normally. The independent mechanic diagnosed that the voltage regulator of the vehicle had failed. The manufacturer was made aware of the failure and a case was open. The contact also stated the dealer informed that the vehicle was included in the recall for NHTSA Campaign Number: 19V813000 (ELECTRICAL SYSTEM), however the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The approximate failure mileage was 130,000. VIN tool confirms parts not available.

09/09/2021
Components: ENGINE
Incident Date: 03/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1d4rd4gg7bc******
Summary

The contact owns a 2011 Dodge Durango. The contact stated while driving 10 MPH, the vehicle lost motive power and stalled. After a few minutes the contact was able to restart the vehicle and continued driving however, the failure persisted. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that unknown seals in the engine needed to be replaced. The seals were replaced however, the failure recurred. The dealer inspected the vehicle and replaced the wiring harness and the water pump to fix the failure. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

09/09/2021
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 1d4rd4gg7bc******
Summary

The dealership sold wrecked vehicle without fixing the engine only the body of vehicle was repaired. Engine failure truck cut off while in traffic almost hit another vehicle. Yes the vehicle was repaired @my own experiences, yes the engine light was on ps the vehicle was crash a second time @jerry ulm dodge 2966 N. Dale Mabry

08/23/2021
Components: POWER TRAIN
Incident Date: 08/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE5GG3BC******
Summary

The contact owns a 2011 Dodge Durango. The contact stated that while driving at various speeds, the vehicle would independently shift into different gears without warning. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 105,979.

08/05/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 08/03/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4SE4GT7BC******
Summary

My stock alternator caught fire, and made my car completely lock up and shut down while I was driving. Upon further diagnosis my PCM was affected. There was a recall for that exact issue and in the year my vehicle was manufactured, yet my car VIN is not included! It’s the same issue from the recall

06/28/2021
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1d4se5gt5bc******
Summary

The contact owns a 2011 Dodge Durango. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

06/16/2021
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1d4sd5gt0bc******
Summary

The contact owns a 2011 Dodge Durango. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled without warning. The contact was shifted into the park, restarted, and resumed normal functionality. The vehicle was taken to the dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000. Parts distribution disconnect.

06/12/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG4BC******
Summary

We were sitting in the driveway, getting ready to go, and all of the sudden the passenger side airbag exploded open, without any warning hitting my passenger in the head. There was no warning at all, it just deployed. Apparently this happens quite a lot and now I am concerned about the driver's side doing it.

06/04/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 1d4rd4gg9bc******
Summary

We received notice, by mail, of a safety recall (19V-813) on our Dodge Durango in Jan 2021. We made an appt for 1/13 at Bob Baker Dodge in Carlsbad, CA. Upon arrival, we were told the part was backordered and they would call us when it arrived. Juan Gonzalez was the service advisor we spoke with. In May, after no call, our vehicle began showing signs of the problem. Hesitating, failing to start. We called Juan who stated there were still no parts and he wasn't allowed to keep a list of customers waiting for parts since it would be too extensive. We called Dodge (maybe Mopar) corporate (800-853-1403) on 6/1. Aby gave us a few other dealers to try. After no luck with them, we called back. Tim claimed he would escalate our case and promised someone would call us within 24 hours. After receiving no call, we called again on 6/3. Pam said that our case was never escalated. And had no solution for us. Given the safety recall states "A vehicle stall while driving can cause a vehicle crash without prior warning" we've now rented a car since we're not comfortable driving our Durango. I feel both Dodge/Mopar and our local dealer are simply dragging their feet on this safety recall.

06/03/2021
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT7BC******
Summary

The contact owns a 2011 Dodge Durango. The contact stated while attempting to start the vehicle, the vehicle failed to start and drained the battery. The contact stated that several unknown warning lights were illuminated. The following day the vehicle was started and driven to the local dealer, where the vehicle was diagnosed with needing the fuel pump relay to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 66,000. Parts distribution disconnect.

05/28/2021
Components: ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1d4se5gt1bc******
Summary

The contact owns a 2011 Dodge Durango. The contact stated that while driving at various speeds, the vehicle would independently stop as the forward collision avoidance warning light would illuminate on the instrument panel. The contact then received notification of NHTSA Campaign Number: 19V813000 (ELECTRICAL SYSTEM) and took the vehicle to a dealer for the recall repair. Upon return of the vehicle, the contact stated that the failure recurred on three separate occasions. The contact took the vehicle back to the dealer where they were unable to diagnose the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 87,000.

03/18/2021
Components: ENGINE
Incident Date: 02/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1D45D4GT8BC******
Summary

MY LIFTERS AND CAM SHAFT IS OUT IN MY MOTOR AND WHEN CALLED FOR PRICING FOR A NEW MOTOR THEY SAY THIS IS A KNOWN PROBLEM AND SHOULD HAVE BEEN A RECALL NOW I HAVE TO PAY DODGE $3800 DOLLARS TO REPLACE EVERYTHING AND I JUST HAVE 118 THOUSAND MILES I HAVE ALL MY RECEIPTS FOR MY OIL CHANGES ON TIME AND IN MESQUITE, TEXAS

03/05/2021
Components: ENGINE
Incident Date: 03/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT6BC******
Summary

MY DURANGO WAS RECALLED AND WAS FIXED FOR STALLING PROBLEM AND 2 WEEKS LATER IT STALLED AGAIN

03/05/2021
Components: ELECTRICAL SYSTEM
Incident Date: 02/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT6BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING AT 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) AND RELATED THE FAILURE TO THE RECALL CAMPAIGN. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE CONTACT CALLED VICTORY CHRYSLER DODGE JEEP RAM (64 GREENSBURG ST, DELMONT, PA 15626) TO SCHEDULE AN APPOINTMENT TO REMEDY THE RECALL AND WAS INFORMED THAT THE PARTS WERE ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 148,461.

02/14/2021
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG2BC******
Summary

FUEL PUMP RELAY WAS REPLACED UNDER CAMPAIGN NUMBER: 19V813000 TO RESOLVE IGNITION TURNOVER ISSUE WHEN STARTING MY CAR. AFTER RECALL WAS FIXED IN JANUARY 2021 THE ISSUE STILL PERSISTS.

02/01/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT1BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT HER VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). AFTER THE REPAIR, WHILE DRIVING 45 MPH THE VEHICLE BEGAN TO EXPERIENCE THE SYMPTOMS STATED IN THE RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NO LONGER INCLUDED IN THE RECALL. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 259,000.

01/25/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT3BC******
Summary

ALTERNATOR FAILURE

01/23/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT1BC******
Summary

MY 2011 DURANGO HAD FUEL RELAY RECALL FIX DONE 01/11/2021. 01/22/2021 10:25PM I WAS NEGOTIATING 'IN MOTION' A LEFT TURN AND ENGINE TURNED OFF LIKE IT HAS SEVERAL TIMES BEFORE LEAVING ME IN THE MIDDLE OFF TRAFFIC. I WAS LUCKY YET AGAIN NOT BE KILLED

12/17/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG1BC******
Summary

FUEL PUMP RELAY SWITCH. VEHICLE CAN STALL AT ANYTIME WHILE DRIVING, VEHICLE POSSIBLY WILL NOT START. ENGINE LIGHT ON, CANNOT USE REMOTE START. CALLED MULTIPLE TIMES TO OVER A YEAR AFTER RECALL NOTIFICATION FROM DODGE, WAS TOLD NO CURRENT FIX

12/09/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD5GG0BC******
Summary

THE VEHICLE SHUT OFF WHILE DRIVING ON THE HIGHWAY (IN MOTION). HAVE HAD IT LOOKED AT AND REPAIRED MULTIPLE TIMES. THE VEHICLE HAS A HISTORY OF NOT STARTING AFTER IT HAS BEEN SHUT OFF FOR A FEW MINUTES(STATIONARY). AFTER MANY SERVICE REPAIRS AND THOUSANDS OF DOLLARS SPENT THE CAR STILL WILL NOT WORK PROPERLY. THE RECALL CAME OUT NOVEMBER 14, 2019, AND HAVE BEEN TOLD THAT THERE WASN'T AN AVAILABLE PART FOR THIS RECALL AS OF 12/5/2020.

11/27/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT5BC******
Summary

ON AUGUST 22, 2020 WHILE DRIVING TO AND FROM A RESTAURANT MY CAR COMPONENTS NOTIFIED ME OF A BATTERY ISSUE WITH THE RED LIGHT ON. I THEN KEPT DRIVING TO PARK THE CAR AND WHILE THE CAR WAS PARKED IT STARTED TO STALL UNUSUALLY BUT THE ENGINE CAR DID NOT STOP COMPLETELY. THEN THERE WAS HEAT COMING IN FROM THE AIR CONDITION VENTS WITH A RUBBERY SMELL THEN I HAD TO TURN THE CAR OFF. I DID NOT WANT TO OPEN THE HOOD BECAUSE THERE WAS SMOKE COMING OUT OF THE ENGINE. I WAS AFRAID OPENING THE HOOD MIGHT HAVE CAUSED A FIRE FEEDING OXYGEN TO THE ENGINE. I CALLED USAA ROADSIDE ASSISTANCE AND PROVIDED ME WITH A WRECKER WITH ASSUMED NAME SALLY'S TOWING SERVICE. THE WRECKER WAS UNABLE TO JUMP START THE CAR AND MOVIE IT NEUTRALLY. HE HAD TO FORCIBLY PULL THE CAR WITH THE TIRES LOCKED ONTO THE FLAT BED. WE TOOK IT TO OUR MECHANIC AT USA MOTORS. OUR MECHANIC INSPECTED IT AND FOUND A RARE OCCURRENCE IN WHICH THE ALTERNATOR WAS OVERCHARGING THE BATTERY CAUSING THE BATTERY AND THE POWER TRAIN CONTROL MODULE TO MELT THUS CAUSING THE SMOKE AND FOUL ODOR AND THE CAR LEFT WITH NO POWER OR CONTROL.

10/26/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT4BC******
Summary

IF IT GETS BELOW FREEZING, MY CAR WILL NOT START. MY VEHICLE WILL SIT OVERNIGHT AND IN THE MORNING IT CANNOT START. WE HAVE TRIED EVERYTHING. IT TURNS OVER AGAIN AND AGAIN. THIS IS EFFECTING MY WORK SCHEDULE. WE NEED A SOLUTION. BECAUSE WAITING FIVE HOURS FOR IT TO WARM UP OUTSIDE IS NOT CUTTING IT

10/20/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG9BC******
Summary

MANUFACTUER RECALL NOV. 2018. SENT RECALL CARD BY MAIL

10/20/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG6BC******
Summary

RECALLED 11/14/2019 V62/NHTSA 19-V813. NO AS OF THIS DATE. DIFFICULT STARTING, HAS STALLED SEVERAL TIMES IN CITY TRAFFIC. HAVE TO WAIT SEVERAL MINUTES AND PRAY IT STARTS. AFRAID ONE OF THESE DAYS IT WILL NOT START, STALL ON THE HIGHWAY AND CAUSE ACCIDENT. HAS BEEN ON GOING SINCE AUGUST AND TODAY AS WELL. NO RESOLUTION AND I AM SCARED

10/15/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GTXBC******
Summary

WHILE DRIVING AT ABOUT 25 MPH, THE NUETRAL LIGHT AT THE AWD HIGH AND LOW SHIFT KNOB LIT UP AND THE VEHICLE STUCK INTO LOW. UPON TRYING TO GET IT TO SHIFT INTO HIGH THE TRANSMISSION STUCK IN NEUTRAL AND WILL NOT MOVE.

10/14/2020
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT2BC******
Summary

I HAD A FUEL PUMP RELAY REPLACED IN 2015, AND HAVE HAD A LOT OF SMALL PROBLEMS WITH THE ELECTRICAL SYSTEM OVER THE YEARS. ONCE THE VEHICLE PASSED 80,000 MILES THIS YEAR ALL KINDS OF THINGS STARTED HAPPENING. THE COOLING SYSTEM WENT HAYWIRE AND MY AUTO REPAIR SHOP HAD TO REPLACE THE RADIATOR. I'VE BEEN EXPERIENCING PROBLEMS WITH MY VEHICLE HESITATING TO START LIKE IT IS NOT GETTING FUEL, AND HAVE TROUBLE ACCELERATING SO I CANNOT PULL OUT IN HEAVY TRAFFIC UNLESS THERE IS A GOOD BREAK WHICH IS ABSOLUTELY RIDICULOUS HAVING A HEMI V8 ENGINE! I'VE BEEN TOWED TWICE THIS YEAR WHEN THE VEHICLE WOULD NOT START AT ALL BUT THEN IT ENDED UP STARTING WHEN IT GOT TO MY AUTO REPAIR SHOP OR THE DEALER. I WAS NOT ONLY EMBARRASSED BUT WASTED TIME AND MONEY. MY MECHANIC DID A LOT OF DIAGNOSTICS AND RULED OUT EVERYTHING EXCEPT THE FUEL PUMP RELAY. I DID SOME RESEARCH AND LEARNED ABOUT THE RECALL SO I WENT TO THE DEALER AND ASKED THEM TO APPLY THE FIX. THEY HASSLED ME AND SAID THEY 'CAN NOT TRUST YOUR MECHANICS' AND MADE ME PAY FOR DIAGNOSTICS AND SAID THERE WAS NO FIX FOR THE RECALL. THEY ENDED UP FINDING ANOTHER PROBLEM BASICALLY TELLING ME MY MECHANICS WERE WRONG AND CHARGED ME OVER $800 FOR A NEW PCM. THEY DID INSTALL A NEW FUEL PUMP RELAY AT MY INSISTENCE EVEN THOUGH IT WAS THE ORIGINAL PART AND NOT A FIXED PART. IT RESOLVED THE STARTING ISSUE AND I STOPPED GETTING ANY WARNING LIGHTS. THE VEHICLE STILL DIDN'T ACCELERATE OR HANDLE PROPERLY AND NOT EVEN FOUR MONTHS LATER AND THE SAME PROBLEM IS HAPPENING AGAIN! THE FUEL PUMP RELAY IS OBVIOUSLY FAILING AGAIN AND I AM NOT CONFIDENT THE PCM HAD A PROBLEM IF I'M STILL GETTING THE SAME ISSUES. COULD IT BE THE TIPM I KEEP READING ABOUT? THE DEALER DIDN'T MENTION THAT. I'M AFRAID I AM GOING TO BE STRANDED WITH CHILDREN OR WORSE THAT THE VEHICLE IS GOING TO CUT OUT WHILE MOVING IN TRAFFIC!! THIS IS AN EXTREMELY UNREASONABLE SAFETY RISK!

10/04/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG9BC******
Summary

NOTHING HAS HAPPENED YET. ONLY 55,000 MILES ON IT.

09/29/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT2BC******
Summary

WHILE DRIVING MY DODGE DURANGO ON CITY STREETS AS WELL AS MULTI LANE HIGHWAY THE VEHICLE WILL UNEXPECTEDLY EXPERIENCE A STALL CONDITION. I HAVE EXPERIENCED THIS FAILURE APPROXIMATELY SIX TIMES. PLACING THE VEHICLE IN NEUTRAL WHILE IN MOTION TO ATTEMPT A RESTART WAS UNSUCCESSFUL AS I FOUND THAT THE VEHICLE MUST BE IN PARK FOR A RESTART. THIS IS ESPECIALLY CONCERNING ON THE MULTILANE HIGHWAY AT 50 MPH SPEEDS, AS THE POTENTIAL FOR COLLISION WITHOUT POWER IS OF GREAT RISK TO ME. HAVING TO PLACE A VEHICLE IN PARK IF UNABLE TO COAST TO SHOULDER OR CURB LANE PUTS EVERYONE IN THE AREA AT RISK OF COLLISION AND EXPOSING MYSELF AND FAMILY TO A REAR END COLLISION AT INCREASED HIGHWAY SPEEDS. ON CITY STREETS I HAVE EXPERIENCED A LOSS OF POWER AT APPROXIMATELY 20 MPH WHILE MID TURN THROUGH AN INTERSECTION RESULTING IN ME BLOCKING THE INTERSECTION WHILE ATTEMPTING A RESTART. THIS HAS OCCURRED IN BOTH LEFT AND RIGHT HAND TURNS. OF NOTE MY FAMILY MEMBERS WITH LESS DRIVING EXPERIENCE COULD BE AT RISK OF COLLISION/INJURY SHOULD THE ENGINE DIE SUDDENLY. I HAVE ALSO EXPERIENCED APPROXIMATELY TWENTY OCCURRENCES WHERE MY VEHICLE FAILS TO START. I HAVE NOTED THAT THIS USUALLY OCCURS AFTER A SHORT DRIVE WITH AN ATTEMPT TO RESTART AFTER APPROXIMATELY 30 MINS WHICH RESULTS IN THE NO START CONDITION. AN EXAMPLE WOULD BE A TRIP TO A GROCERY STORE. FRUSTRATING BEYOND BELIEF. CHRYSLER SERVICE CENTER UNABLE TO HELP AS NO PARTS OR REMEDY AVAILABLE FOR THE ORDERED RECALL. CONTACTED FIAT/CHRYSLER REP BUT HE WAS OF NO ASSISTANCE. THE REP INSISTED THAT THE VEHICLE WAS SAFE TO DRIVE BUT I STRONGLY DISAGREE. HIS REMEDY IS TO TOW THE VEHICLE AT MY COST TO THE DEALER UPON EXPERIENCING STALL BUT I FEEL THAT DRIVING THE VEHICLE TO FAILURE IS GROSSLY NEGLIGENT.THIS DODGE DURANGO IS NOT ONLY UNRELIABLE HAVING EXPERIENCED SO MANY NO START CONDITIONS BUT THE STALL AT SPEED IS CERTAINLY UNSAFE.

09/24/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG9BC******
Summary

2011 DODGE DURANGO CREW AWD 3.6L I HAVE BEEN EXPERICENCING NO START OR STALL OUT ON THE TRUCK. I HAVE TAKEN THE TRUCK TO ANCHORAGE CHRYSLER DODGE IN ANCHORAGE ALASKA FOR FUEL PUMP RELAY RECALL REPAIR. THEY STATED THAT OVER THE 3 DAY THEY HAD MY TRUCK THAT IT STARTED EVERY TIME BUT DID STALL OUT TWICE. THEY HAVE REFUSED TO FIX THE RECALL STATING THAT THE NO START ISSUE DID NOT HAPPEN WHILE IN THERE CARE BUT THAT IT DID START AND STALL OUT. IT WAS SUGGESTED TO ME BY THE SERVICE MANAGER THAT NEXT TIME I HAVE THE ISSUE TO HAVE IT TOWED TO ANCHORAGE CHRYSLER DODGE. MY VEHICLE WILL AT RANDOM NOT START OR WILL START AND STALL OUT. THE DEALERSHIP STATES THEY FOUND NOTHING WRONG WITH MY VEHICLE EVEN THOUGH THEY DID STATE THAT IT WOULD START AND STALL OUT FOR THEM.

09/22/2020
Components: ELECTRICAL SYSTEM
Incident Date: 11/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT9BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED THE WAYNESBORO CHRYSLER DODGE JEEP RAM DEALER LOCATED AT 480 HIGHWAY 25 NORTH, WAYNESBORO, GA 30830, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/10/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE6GT8BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/07/2020
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 08/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG4BC******
Summary

MY VEHICLE HAS BEEN STALLING AFTER I TURN IT ON SECOND TRY IT WILL SOUND LIKE I'M RUNNING OUT OF GAS THIRD TIME IS A CHARM CAR WILL STAY ON BUT SOMETIMES HESITATE TO WHEN PUSHING THE GAS WHEN AT A COMPLETE STOP CAR FEELS LIKE IT'S GOING TO STALL UNTIL I TAP THE GAS THERE IS ALSO A CRACKLE IN THE DASH BOARD WHEN CAR IS ON AC TURNS ON, ON IT'S OWN I'VE CONTACTED THE DEALER WITH THESE ISSUES AND THEY TELL ME THAT IT HAS NOTHING TO DO WITH THIS RECALL AND DOES NOT SEND MY CAR IN FOR AN INSPECTION

08/31/2020
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT6BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER FRIENDSHIP DODGE LOCATED AT 3193 W STATE ST, BRISTOL, TN 37620, WAS NOTIFIED OF THE ISSUE AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/25/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GT9BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE IDLE AT A RED LIGHT THEN PRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE'S POWER SUDDENLY SHUT OFF COMPLETELY. THE VEHICLE WAS TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED, AS WELL AS, THE PCM. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO INFORMED THE CONTACT THAT THEIR VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

08/18/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG3BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE CONTACT ALSO STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CALLED GANDRUD AUTO GROUP (1001 PLAZA WAY, GREEN BAY, WI 54302), AND INFORMED THE DEALER OF THE FAILURE. AN APPOINTMENT WAS SCHEDULED. THE CONTACT RECEIVED NOTIFICATION ON NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 171,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/13/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG7BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/09/2020
Components: ENGINE
Incident Date: 08/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GTXBC******
Summary

THE ENGINE DEVELOPED A MISFIRE ON CYLINDER 3. AFTER DIAGNOSES, IT TURNED OUT THE LIFTER FOR THAT CYLINDER HAD FAILED, AND THE CAMSHAFT LOBE WAS GROUND DOWN, CAUSING A MISFIRE. SADLY THIS IS A WELL KNOWN ISSUE. WE HAVE ONLY 90K MILES ON OUR VERY WELL MAINTAINED DURANGO.

08/07/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 08/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT8BC******
Summary

MY CAR GETS STUCK IN 4LOW WHEN IN AWD. CAR STALLS ALL THE TIME THEY HAVE NOT FIXED THAT RECALL AS OF YET. MY CHECK ENGINE COMES ON AND TIRE SENSORS TO 0 ON ALL SIDES WHEN TIRES ARE FINE. I CAN'T TURN LEFT OR RIGHT WITHOUT CLUNKING JERKING. DODGE DEALER KNOWS THE TRANSFER CASES HAVE ISSUES BUT NO RECALLS. THE DODGE FORUM IS FULL OF COMPLAINTS ABOUT SAME ISSUE HAPPENING TO LEAST 20 OTHERS I HAVE SEEN SO FAR. I'M BEING CHARGED ABOUT $5000 TO CHANGE TRANSFER SWITCH AND CASE NOW. BUT WITH SO MANY OF US WHY HASN'T THIS BEEN RECALLED. I THINK THE WHOLE PROBLEM IS OUR COMPUTERS ARE FAULTY. I HAVE ALL KINDS OF LIGHTS FLASHING UP AT TIMES FOR NO REASON AND NO CODES ARE FOUND WITH CEL ON. I WAS DRIVING OUT OF A STORE CAR PARK WHEN LIGHT FLASHED AND CAR GOT STUCK IN 4LOW NOW I LIVE ONLY TO GET TO IS FROM A HIGHWAY AND WHEN THAT IS 55MPH AND I CAN ONLY GO 20MPH WITH WIDE TURNS WE HAVE AN ISSUE.

08/04/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT1BC******
Summary

THE VEHICLE STALLS AND WILL NOT START AT TIMES.

07/29/2020
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG0BC******
Summary

RFUEL PUMP RELAY RECALL, SEPT. 2019. NO PART AVAILABLE, OR KNOW WHEN PART WILL BE AVAILABLE. VECH. HESITATES BUT HAS NOT DIED OUT YET. TIRED OF WAITING. WILL BUY A FORD NEXT TIME.

07/19/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG4BC******
Summary

A RECALL FOR THE FUEL PUMP RELAY WAS ISSUED 8 MONTHS AGO AND NO REMEDY IS AVAILABLE YET. THE LETTER I RECEIVED STATES THAT IT CAN CAUSE AN ENGINE STALL RESULTING IN A CRASH. DOES THE MANUFACTURER HAVE A RESPONSIBILITY TO REMEDY THE PROBLEM WITHIN A SPECIFIED AMOUNT OF TIME? ACCORDING TO YOUR WEBSITE, THIS VEHICLE HAS HAD 8 RECALLS. WHAT OPTIONS DO I HAVE?

07/16/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 06/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE5GG6BC******
Summary

I WAS DRIVING DOWN THE HIGHWAY AT 70 MPH AND THE CAR STALLED SHORTLY AFTER THE ETC INDICATOR LIGHT STARTED FLASHING NEXT TO A "FCW OFF" AND ORANGE TRIANGLES APPEARED IN MY SIDE VIEW MIRRORS. THE ENGINE LIGHT CAME ON, ACC OFF INDICATOR LIGHT CAME ON ALONG SIDE WITH THE ESC LIGHT. IT STARTED BACK UP SO I TOOK IT TO FIRESTONE FOR A DIAGNOSTIC, THEY SAID IT WAS SOME MINOR ELECTRICAL ISSUES BUT THE TORQUE CONVERTER ON THE TRANSMISSION NEEDED TO BE FIXED FIRST AND INFORMED ME THAT THEY DIDNT DO ANY TRANSMISSION WORK.THEY REFERRED ME TO A-TEAM TRANSMISSIONS, TOOK IT A GOT A SECOND DIAGNOSTIC AND I WAS TOLD THAT IT WASN'T A TRANSMISSION PROBLEM BUT SUGGESTED IT WAS THE ABS SYSTEM. THEY SAID THEY DIDNT WORK ON IT SO I TOOK IT TO A THIRD AUTO CARE SHOP AND THEY SAID IT WAS THE MASS AIR FLOW SENSOR. HAD IT CLEANED AND THE PROBLEM STILL RESULTED IN JERKING, LOSING COMPRESSION, AND OCCASIONALLY WANTING TO STALL. I COULDN'T GET A STRAIGHT AND I DIDN'T WANT TO PAY FOR ANYMORE DIAGNOSTICS. HOOKED UP MY OBD II DIAGNOSTIC SYSTEM AND THE ONLY CODES I GOT WERE P0113, P0300, P0304, AND P0340. PARKED MY CAR IN MY BACK YARD AND TRIED TO AVOID USING IT UNTIL IT HAS BEEN FIXED.

07/14/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE5GG4BC******
Summary

HAVE TRIED THREE TIME TO GET MCKENNY DODGE TO FIX SAFETY RECALL FOR TOTALLY INTEGRATED POWER MODULE BUT CONTINUE TO BE TOLD THE PARTS FOR A FIX HAVE NOT BEEN PROVIDED. EARLIER THIS YEAR THE CAR INTERMITTENTLY LOST POWER AND THEY REPLACED THE OIL PUMP ($1432). NOW I HAVE THE SAME PROBLEM AND THEY REPLACED CAM POSITION SENSOR ($280) BUT 'CHECK ENGINE LIGHT' STILL ON AND PROBLEM STILL EXISTS SO NOW THEY WANT TO REPLACE THE OIL PRESSURE SWITCH AND OIL FILTER HOUSING FOR OVE $1,000. BUT WITH NO ASSURANCE THAT IT FIXES THE PROBLEM. COULD THE RECALL ISSUE WITH YHE INTERNAL FUEL PUMP RELAY BE CAUSING THE INTERMITTENT HESITATION. WHY WOULD THIS RECALL THAT COULD CAUSE 'AN INTERMITTENT OR FAILED FUEL PUMP RELAY' THAT COULD 'CAUSE THE ENGINE TO STALL WHILE DRIVING AND CAUSE A CRASH WITHOUT WARNING' NOT BE FIXED AFTER BEING IDENTIFIED OVER A YEAR AGO.

07/08/2020
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GT9BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT CALLED LANDERS DODGE CHRYSLER JEEP RAM (2701 BENTON RD, BOSSIER CITY, LA 71111, (318) 797-1233) AND WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 145,000.

05/22/2020
Components: ELECTRICAL SYSTEM
Incident Date: 05/20/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4SE5GT2BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHEN STARTING THE IGNITION, MULTIPLE WARNING LIGHTS WERE ILLUMINATED AND SMOKE WAS SEEN EXITING FROM UNDER THE HOOD. THE CONTACT STATED THAT THE PUSH TO START BUTTON WAS DEPRESSED SEVERAL TIMES TO TURN THE ENGINE OFF AND ALL ELECTRICAL FUNCTIONS WERE DISABLED. THE CONTACT STATED THAT HER HUSBAND INSPECTED THE ENGINE AND DISCOVERED THAT THE ALTERNATOR HAD BURNT. THE VEHICLE WAS NOT DRIVABLE. THE CONTACT CALLED LITHIA CHRYSLER JEEP DODGE OF BILLINGS (2229 KING AVE W, BILLINGS, MT 59102, (406) 206-3601) AND MADE THEM AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED BY A DEALER OR INDEPENDENT MECHANIC. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM), HOWEVER HER VIN WAS NOT ASSOCIATED TO THE RECALL. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

05/18/2020
Components: ELECTRICAL SYSTEM
Incident Date: 05/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT3BC******
Summary

WHILE VEHICLE WAS IN DRIVE ON SEVERAL OCCASIONS, IT WILL SWITCH FROM AWD INTO LOW WITHOUT ANYTHING BEING TOUCHED BY DRIVER. THIS WAS WHILE VEHICLE WAS IN FORWARD MOTION AFTER A PERIOD OF DRIVING AND OCCURRED ABOUT W 20-30 MPH. IT WILL NOT SWITCH OUT OF LOW NO MATTER WHAT WAS TRIED UNLESS VEHICLE WAS STOPPED AND RESTARTED (SOMETIMES RESTARTED A COUPLE TIMES). POSSIBLE ISSUE WITH TRANSFER CASE. WILL BE NOTIFYING DEALERSHIP. *TR

05/13/2020
Components: ELECTRICAL SYSTEM
Incident Date: 05/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT6BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS AND ATTEMPTING TO MAKE A TURN IN EITHER DIRECTION, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT THEN PULLED OVER AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO SUBURBAN CHRYSLER DODGE JEEP RAM OF FARMINGTON HILLS (38123 W 10 MILE RD, FARMINGTON HILLS, MI 48335) HOWEVER THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THIS FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/12/2020
Components: ENGINE
Incident Date: 05/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT6BC******
Summary

WHEN STOPPING CAR STALLS EVERY SO OFTEN. EVERYTHING STAYS LIT UP DO NOT EVEN REALIZE IT STALLS. VERY SCARY. *TR

04/26/2020
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 04/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT2BC******
Summary

ITS BEEN ABOUT 5 MONTHS I HAVE CALLED NUMEROUS TIMES TO THE DEALER . EVERY TIME I CALL THEY STATE THERES NO FIX AS YET. I LOST COUNT HOW MANY TIMES MY SUV HAS STALLED OUT ON ME .ESPECIALLY ON THE EXIT RAMP OF THE L.I.E HERE IN NYC. A FEW TIMES I HAVE STALLED OUT IN TRAFFIC AND I MENTIONED THIS THE MY DEALER . ON APRIL 7 2020 I TOOK MY SUV TO THE REPAIR SHOP AND THEY PUT IN ANOTHER FUEL PUMP RELAY BUT MY TRUCK IS STILL AT THE POINT OF STALLING OUT. I WAS TOLD THIS IS A TEMPORARY FIX UNTIL THE MANUFACTURER HAS A FIX ON THE RECALL. I AM VERY AFRAID OF STALLING OUT ON THE HIGHWAY AT HIGH SPEED .PLEASE HELP. MY HOPE IS THAT IN CONTACTING YOU THAT THERE WILL BE PRESSURE ON THE MANUFACTURER TO REMEDY THIS PROBLEM BEFORE SOMEONE DIES.

04/22/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 03/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GT2BC******
Summary

MY 2011 DODGE DURANGO WAS IN PARK AND RUNNING WHEN MY FRONT WINDSHIELD WIPERS CAME ON, AND I COULD NOT SHUT THEM OFF. I ALSO CAME TO REALIZE MY STEERING WHEEL AND DASH ACCESSORIES WERE INOPERABLE (INCLUDING MY HORN AND BLINKERS). MY TRACTION CONTROL LIGHT CAME ON ALONG WITH FCW/ ACC SYSTEM FAILURE LIGHT. I BROUGHT MY DURANGO TO THE RAINBOW DODGE DEALERSHIP. THEY ADVISED ME THAT THE STEERING ANGLE SENSOR NEEDED TO BE REPLACED, BUT THE PART WAS ON BACK ORDER. SINCE THEY DID NOT HAVE THE PART, I ORDERED THE PART MYSELF AND HAD IT REPLACED. CHANGING THE PART DID NOT FIX MY PROBLEM. I WENT BACK TO THE DEALERSHIP TO LET THEM KNOW I CHANGED THE PART, AND IT DID NOT FIX MY PROBLEM. I ASKED THEM HOW DID THEY KNOW IT WAS THE STEERING ANGLE SENSOR, AND WHAT DID THE SCANNER SHOW... THEY TOLD ME THAT THEY DID NOT PUT MY VEHICLE ON A SCANNER TO DIAGNOSE THE ISSUE. (WHICH THEY CHARGED ME $147 FOR THAT DIAGNOSIS.) I HAVE TO PLUG IN/PULL OUT MY WIPER FUSE TO USE WHEN NEEDED. I DO NOT HAVE BLINKERS OR A HORN. THIS SOUNDS LIKE A SIMILAR RECALL ON THE ESC IN THE 2013-2014 MODELS WHERE THERE IS A DEBRIS COVERING DISABLING PROPER CONNECTION TO MY TRACTION CONTROL SYSTEM. IT IS DANGEROUS TO BE DRIVING WITHOUT BLINKERS AND A HORN AND FAULTY WINDSHIELD WIPERS.

03/23/2020
Components: UNKNOWN OR OTHER,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 03/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT4BC******
Summary

MY CAR CUTS OFF SOMETIMES WHEN I'M COMING TO A COMPLETE STOP AND ALSO DOES IT WHEN BREAKING TO MAKE A TURN. CUTS OFF IN THE MIDDLE OF A TURN. VERY DANGEROUS. AT FIRST IT WAS INFREQUENT BUT ITS HAPPENING ONCE OR TWICE A WEEK. USUALLY THIS HAPPENS ON CITY STREETS, HASN'T HAPPENED ON THE HIGHWAY YET.

03/16/2020
Components: UNKNOWN OR OTHER
Incident Date: 03/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT9BC******
Summary

MY FIANC AND I WERE HEADED TO HIS PARENTS HOUSE AND WHEN MY FIANC STARTED TO GO LEFT TOWARDS OUR TURN AND THE DURANGO JUST DIED. LIGHTS AND EVERYTHING WERE STILL ON BUT NO STEERING, LUCKILY THERE WERE NO OTHER VEHICLES AROUND AS IT COULD HAVE CAUSED AN ACCIDENT. ONCE HE GOT THE DURANGO STOPPED HE PUT IT IN PARK PUSHED THE START HITTING AND IT STARTED UP JUST FINE. CAN THIS BE RELATED TO THE FUEL PUMP RECALL?

03/16/2020
Components: ELECTRICAL SYSTEM
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GGXBC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT CALLED THE BERGSTROM CHRYSLER-JEEP-DODGE-RAM FIAT OF KAUKAUNA DEALER, LOCATED AT (2929 LAWE ST, KAUKAUNA, WI 54130), AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/14/2020
Components: EXTERIOR LIGHTING
Incident Date: 03/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT6BC******
Summary

JUST PURCHASED THIS DURANGO AND THE FIRST NIGHT MY HEADLIGHTS STARTED FLICKERING. SOMETIMES GO OFF FOR A HALF A SECOND WHILE DRIVING ON HIGHWAY AND IN CITY STREETS AND TURNING.

03/07/2020
Components: SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 12/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT6BC******
Summary

SAYS INCOMPLETE RECALL, NO REMEDY AVAILABLE FOR THE FUEL PUMP RELAY OR BRAKE BOOSTER. I HAVE A PROBLEM CURRENTLY WITH THE FUEL PUMP RELAY WITH MY VEHICLE SPUTTERING TO START OCCASIONALLY. NEED TO GET THIS TAKEN CARE OF ASAP! CAR SITS ON SPUTTERING AFTER PUSHING THE START BUTTON AND SOMETIMES WON'T SHUT OFF FROM THAT UNLESS I RELATEDLY HIT THE START/STOP BUTTON AGAIN

03/05/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG5BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL, THE VEHICLE WAS STARTED AND THE WINDSHIELD WIPER TURNED ON INDEPENDENTLY AND THE HAZARD WARNING LIGHT ILLUMINATED. THE CONTACT ATTEMPTED TO JUMP START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THE TIPM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH LOCATED AT (3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452), WHERE IT WAS CONFIRMED THAT THE TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM), HOWEVER THE DEALER INFORMED THAT PRIOR TO THE RECALL REMEDY THE TIPM NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 118,000.

03/04/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 02/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE6GT5BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED HER SON WAS DRIVING AT 60 MPH, WHEN THE WINDSHIELD WIPERS AUTOMATICALLY ACTIVATED WITHOUT WARNING AND THEN THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE CONTACT'S SON PUSHED THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT'S SON ATTEMPTED TO JUMP START THE VEHICLE BUT WAS UNSUCCESSFUL AFTER SEEING SMOKE. THE VEHICLE WAS TOWED TO HARTSVILLE CHRYSLER DODGE JEEP RAM LOCATED AT (900 E. BOBO NEWSOM HWY, HARTSVILLE, SC 29550) FOR A DIAGNOSIS. THE DIAGNOSIS WAS A DEFECTIVE ALTERNATOR AND A BURNT OUT POWER TRAIN CONTROL MODULE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

03/01/2020
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG4BC******
Summary

2 COMPLAINTS 1ST MY TRUCKS GEAR SHIFT HAS BEEN LOCKING UP WHEN RUNNING AN SAY I STOP AT A STORE AN RUN IT I LEAVE IT RUNNING BUT LOCKED AN WHEN I COME GET BAC IN AN TRY TO PUT IT IN DRIVE ITS LOCKED I CNT MOVE IT AS IF IT WAS REMOTELY STARTED I HAVE TO TURN THE TRUCK OFF AN RESTART IT TO FIX ISSUE THIS ALSO HAS HAPPENED WHEN I DNT LOCK IT EX. I GO GET MY CHECK FROM WORK I PULL UP RIGHT TO THE DOOR GET OUT I LEAVE IT UNLOCKED BC I ONLY WALK BOUT 5 STEPS TO INSIDE GRAB MY CHECK COME OUT TAKES LESS THAN 30 SECONDS GET IN TRY TO PUT IN DRIVE IT EONT MOVE I HAVE TO POWER OFF AN ON TO GET IT TO WORK I KNO IT SHUDNT DO THAT ONLY WEN I USE REMOTE. 2ND COMPLAINT WHEN DRIVING SAY I TURN THE CORNER AN GET ON GAS TO ACCELERATE IT WILL FEEL AS IF ITS LOST SOME POWER AS IF ITS DIED. SAME WHEN I'M GOIN STRAIGHT AN GIVE IT GAS ITLL GO THEN SEEMS AS IT JUST SLOWS DOWN I HAVE TO PUSH ON PEDAL MORE FOR IT TO PICK UP SPEED. LATELY IT'S BEEN WHILE DRIVING ITLL JERK A FEW TIMES OUT OF NOWHERE I CAN BE ON A STRAIGHTAWAY AN ITLL JUST GET TO JERKING. CAN YOU PLEASE LOOK INTO THESE ISSUES FOR CONSUMER SAFETY. ITS SCARY. BEFORE THE ALTERNATOR RECALL I WAS GOIN THRU ONE OF OUR MAIN INTERSECTIONS AN IT JUS LOST ALL POWER EVERYTHING JUS SHUT OFF AN LIKE 3 SECONDS LATER IT ALL FIRED BACK UP AN CONTINUED ROLLIN DAYS LATER MY ALTERNATOR WENT OUT AN LEFT ME STRANDED AT THE CARWASH. I HAD TO PAY OUT OF POCKET THEN IT WAS RECALLED. I WAS REIMBURSED BUT I'M JUS WORRIED BOUT MY FAMILIES SAFETY SO PLEASE LOOK INTO THE MENTIONED COMPLAINTS IN THIS. I HAD TO PICK A DATE OF OCCURENCE TO SUBMIT THIS SO IM PUTTING ANY DATE BUT THESE THINGS HAVE HAPPENED NUMEROUS TIMES AND SEEMS TO BE HAPPENING MORE OFTEN LATELY. THANK YOU.

02/26/2020
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 08/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GT9BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT AT START UP AND ON OCCASIONS WHILE DRIVING, THE FORWARD COLLISION DETECTION SYSTEM BECAME INOPERABLE WITHOUT WARNING. THE TRACTION CONTROL WARNING LIGHT AND CRUISE CONTROL WARNING WAS ALSO ILLUMINATED. THE CONTACTED STATED THAT THE BRAKING SYSTEM OPERATED AS INTENDED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

02/25/2020
Components: LATCHES/LOCKS/LINKAGES,ENGINE,VISIBILITY/WIPER
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GGXBC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT OCCASIONALLY THE VEHICLE FAILED TO START. ADDITIONALLY, THE DRIVER SIDE WINDOW WAS INOPERABLE. THE DRIVER'S SIDE FRONT DOOR FAILED TO LATCH SECURELY. THE CHECK ENGINE AND TIRE PRESSURE MEASURING SYSTEM WARNING LIGHTS WERE ILLUMINATED. EFIRD CHRYSLER JEEP DODGE (1711 W LUCAS ST, FLORENCE, SC 29501(843) 669-1881) WAS CONTACTED HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 143,000.

02/09/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 02/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG6BC******
Summary

I WAS DRIVING MY CAR ONE AFTERNOON AFTER WORK AND ALL OF A SUDDEN ALL THE LIGHTS ON MY DASHBOARD LIT UP. I TURNED THE CAR OFF RESTED FOR A MINUTE THEN RESTARTED IT AND PROCEEDED TO THE OIL CHANGE PLACE TO GET MY CAR AN OIL CHANGE THINKING THAT WOULD DO THE TRICK. FAST FORWARD TO FRIDAY OFF THIS SAME WEEK MY CAR ALL OF A SUDDEN STOPPED WORKING. THE CAR LIGHTS BLINK FOR A SECOND OFF THE CAR COMES ON BUT OTHERWISE IT HAD NOT FULLY STARTED IN 2 DAYS.

02/03/2020
Components: VISIBILITY/WIPER
Incident Date: 04/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE5GG8BC******
Summary

THE WIPER DELAY DOES NOT FUNCTION CORRECTLY. WHEN THE CONTINUOUS NORMAL OR FAST CYCLES ARE SELECTED, THE WIPER WORKS CORRECTLY. HOWEVER, WHEN ONE OF THE THREE DELAY WIPER CYCLES IS SELECTED, THE WIPER MALFUNCTIONS. WHEN ONE OF THE THREE DELAY WIPER CYCLES IS SELECTED THE WIPERS ONLY MAKE ONE COMPLETE CYCLE ACROSS THE WINDSHIELD. IT DOES NOT MATTER IF YOU SELECT DELAY WIPER SPEED 1, 2, OR 3, THE WIPERS ONLY MAKE ONE PASS ACROSS THE WINDSHIELD AND THEN THEY GO TO THE HOME POSITION AND DON'T MOVE AGAIN UNLESS THE WIPER CONTROL SWITCH IS AGAIN MANIPULATED.

02/03/2020
Components: AIR BAGS
Incident Date: 02/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG6BC******
Summary

THE AIRBAG LIGHT HAS COME AND STAYS IN WHILE DRIVING SCARY TO THINK IT MIGHT COME OUT ON ME.IT SAYS TO SEEK PROFESSIONAL HELP SO I'D THERE ANY RECALLS ON THIS

01/28/2020
Components: ELECTRICAL SYSTEM
Incident Date: 12/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG2BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE FAILED TO STARTUP IMMEDIATELY. THE CONTACT ALSO STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE STARTER HOWEVER, THE FAILURE RECURRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.

01/17/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/30/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1D4RE4GG4BC******
Summary

PERIODICALLY NO START WHICH LEAVES ME STRANDED VERY FAR FROM HOME WHEN TRAVELING FOR SP. MED. CARE. THIS SUMMER I WAS CROSSING AN OVERPASS TO ENTER THE ON-RAMP TO MAJOR INTERSTATE WHICH MAKES ME CROSS IN FRONT OF 4 LANES ONCOMING TRAFFIC AND MY CAR JUST DIED!! I WAS HEADED DIRECTLY FOR THE ONCOMING TRAFFIC WITH MY FAMILY ONBOARD. I WAS STRANDED IN 100+ DEGREE WEATHER BEING DISABLED WAS VERY DIFFICULT FOR ME NOW WITH 2 TEENS NEEDING DRIVING HRS FOR PERMIT I'M TERRIFIED TO ALLOW THEM TO DRIVE MY ONLY CAR. DODGE YOU NEED TO RECALL MY ENTIRE CAR AND REPLACE THIS WITH SOMETHING SAFE FOR MY FAMILY!

01/07/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG8BC******
Summary

MY 2011 DODGE DURANGO HAS TROUBLE STARTING ON THE FIRST START. MECHANIC SAID THERE WAS A BULLETIN REGARDING THE ISSUE AND INFORMED ME THAT WE SHOULD TRY UPDATING THE SOFTWARE. THAT DID NOT WORK. DURANGO CONTINUES TO SPUTTER WHEN IT IS STARTED. IT EVENTUALLY DOES START EITHER ON ITS OWN OR AFTER ANOTHER TRY. WILL ATTEMPT ANOTHER SOLUTION AT NEXT REGULARLY SCHEDULED SERVICE.

01/07/2020
Components: ELECTRICAL SYSTEM
Incident Date: 12/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG4BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). ANTHONY D'AMBROSIO CHRYSLER JEEP DODGE RAM (2681 RIDGE RD, ELVERSON, PA 19520, (610)286-9450) WAS CONTACTED BY PHONE AND THE CONTACT WAS INFORMED THAT THE PART TO REMEDY THE RECALL WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/06/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/13/2011
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT8BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 35 MPH, THE VEHICLE STALLED NUMEROUS TIMES. EACH TIME THE VEHICLE STALLED, THE FCW WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO JEEP CHRYSLER DODGE RAM FIAT OF ONTARIO (1202 AUTO CENTER DR, ONTARIO, CA 91761, (909) 906-7097), BUT THE FAILURE COULD NOT BE DUPLICATED. AN UNKNOWN PART WAS REPLACED, BUT THE FAILURE RECURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED TWO CASE NUMBERS. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

01/02/2020
Components: ENGINE
Incident Date: 02/25/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RD4GG3BC******
Summary

2011 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO FIRE UNDER THE HOOD OF VEHICLE. *LD THE CONSUMER STATED WHILE DRIVING ALL THE LIGHTS FLASHED ON THE DASHBOARD; THE MOTOR SHUT DOWN, AND SMOKE ERUPTED FROM UNDER THE HOOD. THE CONSUMER WAS ABLE TO COAST TO THE SIDE AT WHICH POINT THE SMOKE BECAME FLAMES, THE VEHICLE WAS TOTALED. *JS*DT*JB

01/01/2020
Components: UNKNOWN OR OTHER
Incident Date: 11/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GT1BC******
Summary

PUERTA TRASERA DE CONTROL REMOTO NO CIERRA ADECUADAMENTE EL VEHCULO PARADO NO ENCAJA EN EL CANDADO

12/31/2019
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT8BC******
Summary

SINCE MY CAR HAS HAD 74,000 MILES I HAVE TAKEN IT IN FOR "ABRUPT SHUTDOWNS". MY CAR HAS BEEN IN THE DEALERSHIP MORE THAN 1/2 A DOZEN TIMES FOR THE SAME ISSUE AND THEY HAVE NOT BEEN ABLE TO MAKE MY CAR SAFE FOR ME TO DRIVE. CAR IS ALWAYS IN MOTION AND COMPLETELY SHUTS DOWN WHETHER IT BE ON THE STREET, HIGHWAY (LITERALLY HAD TO PUT IN PARK AND RESTART THE VEHICLE DURING TRAFFIC ON THE FREEWAY) OR TURNING A CORNER, IT COMPLETELY SHUTS DOWN AND "FSW" FLASHES. ALL POWER IS TURNED OFF AND LITERALLY HAVE TO DRIVE OFF TO THE SIDE (IF I AM ABLE TO), OF I JUST SHUT DOWN IN THE MIDDLE OF MY ROUTE, PUT IN PARK AND CONTINUE ON MY DRIVE. I HAVE MULTIPLE PHOTOS THAT I HAVE TAKEN OF MY DASHBOARD, SHOWING THIS "FSW" (SHOWING MILEAGE). LAST TIME THIS HAPPENED WAS DECEMBER 2019

12/31/2019
Components: ELECTRICAL SYSTEM
Incident Date: 12/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG2BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON DECEMBER 24, 2019. THE CONTACT SPOKE WITH FIVE STAR CHRYSLER DODGE JEEP RAM (3068 RIVERSIDE DRIVE, MACON, GA 31210, 478-345-8899) AND WAS INFORMED THAT PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/28/2019
Components: AIR BAGS
Incident Date: 12/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG7BC******
Summary

THE AIR BAG LIGHT TURNS ON ON THE DASH AS WELL AS CHIMES NON-STOP. THIS OCCURS WHEN VEHICLE IS IN DRIVE. SCARY TO HAVE HAPPENING CAUSE CAUTIOUS THAT AIRBAG MAY GO OFF WHEN DRIVING .

12/26/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GGXBC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 50 MPH OR MORE, THE VEHICLE STALLED INTERMITTENTLY. ALSO, WHEN ATTEMPTING TO START THE VEHICLE, IT TOOK APPROXIMATELY THIRTY MINUTES FOR THE VEHICLE TO FINALLY START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RICK HENDRICK DODGE CHRYSLER JEEP RAM (LOCATED AT 1468 SAVANNAH HIGHWAY, CHARLESTON, SC, 843-352-6931), BUT THEY WERE NOT ABLE TO PROVIDE A REPAIR OR LOANER VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND VERIFIED WHAT THE DEALER STATED. THE APPROXIMATE FAILURE MILEAGE WAS 193,000.

12/21/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT2BC******
Summary

VEHICLE WILL RANDOMLY STOP RUNNING WHILE SITTING AT A STOPLIGHT OR WHEN MAKING A SLOW TURN. WHEN IT HAPPENS WHILE DRIVING I LOOSE POWER STEERING AND HAVE HIT THE CURB.

12/18/2019
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GT4BC******
Summary

WHEN DRIVING THE VEHICLE IT WILL RANDOMLY BEGIN TO STALL WHEN DRIVING AND POWER OFF. ONCE YOU LET YOU SIT IT WILL START RIGHT BACK UP KIND ROUGH AND THEN DRIVE FINE. THEN COUPLE DAYS LATER IT WILL DO IT AGAIN. MY WIFE WAS MAKING A TURN WHEN IT STALLED AND ALMOST GOT T BONED. WE TOOK IT IN FOR THE FUEL PUMP RECALL BUT NO PARTS HAVE BEEN PUSHED OUT FOR THIS RECALL NOR HAVE BEEN MADE. THEY TOLD.US TO JUST KEEP DRIVING IT EVEN THOUGH ITS ASKING G FOR AN ACCIDENT TO HAPPEN. I ASKED FOR A REPLACEMENT CAR AND WAS DENIED AND WAS TOLD I CAN TAKE IT TO ANOTHER DEALER BUT THEY SAID THE SAME THING.

12/13/2019
Components: POWER TRAIN
Incident Date: 10/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT0BC******
Summary

TRANSFER CASE SWITCHES FROM AWD TO AWD LOW ON ITS OWN WHICH CAN CAUSE A ACCIDENT ON THE HIGHWAY. THE TRANSFER CASE WILL NOT SWITCH TO AWD LOW WHEN BUTTON IS ENGAGED. THIS IS A KNOWN PROBLEM THAT ALL THE OWNERS ARE EXPERIENCING OF YOUR VEHICLE. THERE SHOULD BE A RECALL FOR THIS PROBLEM.

12/12/2019
Components: SERVICE BRAKES
Incident Date: 09/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT1BC******
Summary

THE EMERGENCY BRAKE CABLE SIMPLY BROKE UPON REGULAR DEPLOYMENT. THE FAILURE HAPPENED ON A LOW GRADE HILL, NOT A STEEP HILL. THE DEALERSHIP, KING'S DODGE, CINCINNATI, REPORTED THE CAUSE OF FAILURE WAS WEATHER CORROSION TO THE COMPONENTS. THE ESTIMATE TO REPAIR IT WAS VERY EXPENSIVE. I'VE NEVER HAD AN EMERGENCY BRAKE FAIL ON ANY OF MY PREVIOUS DODGE VEHICLES.

12/12/2019
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 09/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GGXBC******
Summary

TRANSMISSION COOLER IS LEAKING TRANSMISSION FLUID EVERYWHERE AND THE TRUCK LOST POWER ON THE HIGHWAY IN RUSH HOUR TRAFFIC THE ENGINE STARTED TO REV AND THE TRUCK JUST SLOWED TO A STOP WITH SEMI TRUCKS FLYING PAST IN THE MIDDLE OF THE HIGHWAY

11/27/2019
Components: ENGINE
Incident Date: 06/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG0BC******
Summary

MY DURANGO HIT 130K MILES AND THE RPM WHERE GETTING TO ALMOST 5K BEFORE SHIFTING AND THIS WOULD HAPPEN ON FREEWAY AND IN TOWN . THEN A CHECK ENGINE LIGHT CAME ON A P306 CODE IS WHAT IT WAS GIVING ME . THAT'S A CYLINDER NUMBER 6 MISFIRE SO I HAD ALL PLUGS AN NEW COIL ON CYLINDER 6 AND PUT BRAND NEW INJECTORS IN AND IT RAN GOOD FOR ABOUT 5K MILES AND IT HAPPENS AGAIN SAME P306 . I'VE REPLACED PLUGS AGAIN AND SAME PROBLEM . MY DURANGO IS A 3.6 I'VE READ A LOT ON THIS AND WAS WONDERING IF THIS IS ONE THAT HAS DEFECTIVE L HEAD ? I'VE PUT SO MUCH MONEY IN THIS SUV IDK WHAT ELSE IT IS I CANT DRIVE IT FOR TO LONG BEFORE ITS STARTS THE MISFIRE AGAIN .

11/18/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT7BC******
Summary

I HAVE REPORTED THIS BEFORE. MY VEHICLE STALLS OUT WHILE DRIVING. I HAVE TAKEN IT TO THE MECHANIC A NUMBER OF TIMES BUT NOTHING FIXES THE PROBLEM. THIS IS A VERY DANGEROUS SITUATION AND IT HAPPENS WITH MY CHILDREN IN THE CAR. WHEN MY VEHICLE STALLS OUT WHILE DRIVING THE STEERING WHEEL ALSO LOCKS UP MAKING IT DIFFICULT TO DIRECT THE CAR. IT HAS HAPPENED A NUMBER OF TIMES WHILE DRIVING AND PULLING UP TO A STOP LIGHT. THIS STARTED ABOUT 3 YEARS AGO BUT I'M PUTTING THE LAST TIME IT HAPPENED AS THE DATE.

11/15/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT0BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 5 MPH IN A DRIVE-THRU, THE CONTACT NOTICED AN ABNORMAL BURNING ODOR AND THE VEHICLE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE THE BATTERY WAS ATTEMPTED TO BE JUMPSTARTED, BUT THE VEHICLE WOULD NOT START. MAC HAIK DODGE CHRYSLER JEEP RAM (11000 NORTH FWY, HOUSTON, TX 77037, (281) 301-5150) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 159,000.

11/13/2019
Components: ENGINE
Incident Date: 11/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT4BC******
Summary

NOTICED A "TAPPING" NOISE COMING FROM ENGINE ON RIGHT DRIVER SIDE. ACCELERATION OF THE VEHICLE WAS INTERMITTENTLY AFFECTED. TAPPING NOISE WOULD GET LOUDER AT IDLE AND VEHICLE SEEMED TO BE INCREASINGLY MISFIRING AT TIMES. THIS ISSUE AFFECTED DRIVABILITY OF THE VEHICLE ESPECIALLY IN HEAVY HIGHWAY TRAFFIC. THE DIAGNOSED PROBLEM: CYLINDER 3 MISSFIRE/SEIZED LIFTER ROLLER, ULTIMATELY LEADING TO CAMSHAFT DAMAGE. AFTER REVIEW/INTERNET SEARCHING, APPARENTLY THIS IS A COMMON PROBLEM IN 5.7L HEMI ENGINES AND ATTRIBUTED TO EXCESSIVE IDLING. I NEVER HAD ISSUES WITH MY HEMI UNTIL MOVING TO VIRGINIA AND SUBSEQUENTLY SITTING IN TRAFFIC FOR EXTENDED PERIODS OF TIME ON I-95 (EXCESSIVE IDLING). IF THIS IS A KNOWN ISSUE, WHY ARE CONSUMERS NOT MADE AWARE AND MOREOVER, WHY HAS THERE NOT BEEN A RECALL ISSUED TO ADDRESS THE PROBLEM? THIS ISSUE SEEMS TO SPAN ALL MAKES AND MODELS OF VEHICLES THAT USE 5.7L HEMIS, SPECIFICALLY DODGE MANUFACTURED VEHICLES.

10/28/2019
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT8BC******
Summary

IN THE LAST MONTH INCLUDING TODAY 10/28/2019 THE VEHICLE SHUT OFF ABRUPTLY IN MOTION LOST POWER STEERING AND POWER BRAKES ALL INTERIOR ACCESSORIES LIGHTS AND GAUGES REMAINED ON NO ACCELERATION VEHICLE HAD TO BE STOPPED PUT IN PARK AND RE STARTED AFTERWARDS EVERYTHING SEEMED FINE NO CHECK ENGINE LIGHT NO WARNINGS NOTHING WE WILL BE TRADING IT IN AS WE FEEL IT IS UNSAFE TO DRIVE WITH OUR CHILDREN

09/30/2019
Components: SUSPENSION,UNKNOWN OR OTHER,ENGINE
Incident Date: 10/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT3BC******
Summary

RIGHT @ ABOUT 10 MILES AND HOUR THERE IS A CLUCK NOISE @ THE REAR OF THE TRUCK. DODGE TECHS CAN PIN POINT THE CAUSE. IT CAUSE SOME PERFORMANCE ISSUE BETWEEN 60 AND 75. I TOOK THE TRUCK IN MULTIPLE TIME AND THEY FIRST TOLD ME IT WAS THE DRIVE SHAFT. AFTER FIXING IT THE PROBLEM STILL CONTINUES. ALSO @120,000 I HAD A WORN CAMSHAFT AND LIFTERS

09/24/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT3BC******
Summary

IT GOES INTO 4LOW WITHOUT TURNING THE SWITCH ON. MAKES IT UNSAFE TO TURN SHARP AND FAST. WE REPLACED THE TRANSFER CASE SWITCH AND IT STILL DOES IT.

09/19/2019
Components: UNKNOWN OR OTHER
Incident Date: 09/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT7BC******
Summary

MY VEHICLE SHUTS OFF DURING TURNS AND WHEN SLOWING TO COME TO A STOP. IT IS FRIGHTENING. I'VE TAKEN IT TO A DEALER WHO TELLS ME THEY'VE NEVER HEARD OF THIS HAPPENING WITH MY MAKE AND MODEL YET I HAVE READ SIMILAR CONCERNS AS MINE ON THE INTERNET WHEN I STARTED RESEARCHING IT. IS THERE A FIX FOR THIS BEFORE IT COSTS ME MY LIFE? IT HAPPENS SPORADICALLY BUT ONCE IS TOO MUCH.

08/24/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 08/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GTXBC******
Summary

THE 4WD MESSAGE STARTING DISPLAYING ON MY DASHBOARD, THE AWD/LO NEUTRAL LIGHT WAS ON, I TRIED FOLLOWING THE INSTRUCTIONS IN THE MANUAL TO TURN IT OFF, BUT IT DID NOT WORK. WHEN I PULLED INTO MY DRIVEWAY I TRIED AGAIN TO GET THE MESSAGE TO SHUT OFF BY FOLLOWING INSTRUCTIONS THEN MY CAR BEGAN TO GO IN REVERSE, MY BREAKS WOULD NOT WORK, AND I HAD TO PUT THE EMERGENCY BREAK ON. EVEN WITH THE CAR SHUT OFF THE CAR WILL ROLL, I HAVE KEPT THE EMERGENCY BREAK ON AND WAITING FOR A MECHANIC TO LOOK AT IT. BASED ON MY RESEARCH THIS IS A COMMON ISSUE WITH THE DURANGO'S AND DODGE HAS DONE NOTHING TO RECALL THESE FAULTY SWITCHES. THIS IS A MAJOR CONCERN AS I COULD HAVE BEEN OUT OF MY VEHICLE WHEN IT STARTED TO ROLL CAUSING DANGER FOR ANYONE AROUND.

08/19/2019
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/23/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1D4RD5GG0BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT HE WAS SWERVING FROM LANE TO LANE TO IGNORE FROM HITTING ANOTHER VEHICLE HOWEVER, CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT MENTIONED THAT THERE WAS NO INJURIES. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO A TOWING LOT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 233,000. *DT *DT *TR *DT *TR

07/30/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 07/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT4BC******
Summary

MY 2011 DODGE DURANGO ENGINE SHUT OFF WHILE DRIVING. THE FIRST TWO TIMES IT HAPPENED EXITING THE SAME EXIT ON A RIGHT SHARP TURN AT THE SAME PART OF THE TURN. THE STEERING WHEEL LOCKED AND I HAD TO FORCE ALL MY WEIGHT TO TURN IT AND PULL OFF TO THE SHOULDER AVOIDING GETTING HIT FROM BEHIND AND THE SIDE. DODGE DEALER CLAIMED NOTHING WAS WRONG BUT WANTED TO KEEP CAR TO INVESTIGATE. I FILED A COMPLAINT AND OPENED A CASE NUMBER WITH CHRYSLER CORPORATION. THERE WAS A RECALL WITH FIRST OWNER FOR THIS HAPPENING AND IT WAS SUPPOSIVELY FIXED, I BELIEVE THE PROBLEM WAS NOT ENTIRELY FIXED. I AVOIDED THAT EXIT THINKING I TEMPORARILY TOOK CARE OF THE PROBLEM. THIRD TIME MY ENGINE SHUT OFF WHILE DRIVING WAS ON A LEFT HAND TURN. NO ONE WAS BEHIND US SO WE AVOIDED BEING REAR ENDED. CAR WAS PLACED IN NEUTRAL AND MANUALLY RESTARTED. I CALLED CHRYSLER AGAIN USING SAME CASE NUMBER FROM BEFORE BUT I WAS TOLD THERES NOTHING THAT CAN BE DONE BECAUSE THE WARRANTY EXPIRED. 4TH AND 5TH TIME MY ENGINE SHUT OFF WHILE DRIVING HAPPENED TODAY , FIRST WAS AT A STOP IN TRAFFIC, NO TURN. I PRESS GAS AND REALIZED MY ENGINE WAS OFF WHILE ELECTRICAL STAYS ON, SO MY AIR CONDITIONER AND RADIO WEREN'T EFFECTED. AND LAST I TURNED RIGHT INTO A DRIVE WAY AT WORK, ENGINE TURNED OFF, STEERING WHEEL LOCKED. I HAD TO PLACE IN PARK AND RESTART MY CAR. THERE IS A DEFECT WITH THIS VEHICLE THAT CHRYSLER NEEDS TO FIX. THE FIRST TWO TIMES HAPPENED ON A FREEWAY EXIT. I MAY NOT BE SO LUCKY NEXT TIME. THIS IS OUR FAMILY CAR THAT MY CHILDREN RIDE IN AND CHRYSLER DOESNT WANT TO HELP WITH PROBLEM. I DON'T MIND PITCHING IN TO HELP PROBLEM. I TRIED TRADING IN TO DODGE BUT DIDNT HAVE DOWN PAYMENT FOR NEW ONE.

07/21/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG8BC******
Summary

I WAS DRIVING DOWN THE ROAD AND, LOST POWER AND IT STARTED SLOWING DOWN. I GOT IN THE RIGHT LANE AND COASTED TO SIDE OF ROAD. I CUT ENGINE OFF AND THAT WAS IT. I TRIED TO RE START AND IT JUST KEPT TURNING OVER. IT IT ONLY HAVE 61,522 MILES ON IT. MANCANIC CAME OUT AND SAID IT'S THE FUEL PUMP.

07/19/2019
Components: ENGINE
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT2BC******
Summary

HAD THE FUEL PRESSURE RELAY RECALL REPLACED. IS NOT HAVING STARTING ISSUES AGAIN. ALL INDICATIONS ARE THE TICM AND IN MY RESEARCH THIS IS A NATIONWIDE ISSUE. CAR WILL SPIN AND NOT START OR START, RUN POORLY AND DIE.

07/19/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/10/2019
Crash: No
Fire: No
Summary

THE ACTUATORS FOR THE AIR CONDITION GOING OUT.

07/15/2019
Components: ENGINE
Incident Date: 03/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT7BC******
Summary

HEMI V8 CAM & LIFTERS FAILURE DOE TO DESIGN FLAW HAD TO ALSO CHANGE OIL PUMP DOE TO METAL SHAVINGS GETTING IN THERE COSTLY REPAIR MINE HAPPENED AT 144,000

07/11/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG8BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, SHE HEARD AN ABNORMAL NOISE. THE CONTACT HAD TO MAKE MULTIPLE ATTEMPTS TO START THE VEHICLE; HOWEVER, IT WOULD HESITATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBERS: 17V435000 (ELECTRICAL SYSTEM) AND 14V530000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO SANDS CHRYSLER JEEP DODGE RAM (LOCATED AT 501 N WEST END BLVD, QUAKERTOWN, PA 18951, (215) 536-0946), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 92,000.

07/01/2019
Components: ENGINE
Incident Date: 06/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG0BC******
Summary

OIL FILTER ADAPTOR HOUSING RECALL - WHEN I TOOK THIS TO MY LOCAL MECHANIC HE STATES THIS HAS BEEN ON BACK ORDER FOR 6 MONTHS. PER THE INTERNET THIS AFFECT MODELS FROM 2011 TO 2019. THIS IS CAUSING AN OIL LEAK. THIS CAN CAUSE THE WHOLE ENGINE TO SEIZE AND IS CAUSING OIL TO LEAK INTO THE EXHAUST.

06/27/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT5BC******
Summary

THE BATTERY LIGHT CAME ON WHILE DRIVING 45 MPH. BEFORE I WAS AT A PLACE TO GET OFF OF THE HIGHWAY (TWO MILES) THE VEHICLE LOST ALL POWER AND COMPLETELY SHUT OFF. SO THERE I SAT IN THE MIDDLE OF THE HIGHWAY WAITING ON A TOW TRUCK. THE 220 AMP ALTERNATOR HAD THE FAULTY DIODE LIKE THE ONES THAT HAVE BEEN RECALLED. THE DIODE FAILED AND CAUSED A DEAD SHORT. THE ALTERNATOR SHORT RUINED THE BATTERY AND THE PCM. THIS IS THE T36 RECALL TO A 'T' BUT DODGE SAYS MY VIN NUMBER SHOWS IT'S NOT RECALLED. THE PARTS AND LABOR WERE 1411.88. THAT'S NOT INCLUDING THE TOW SERVICE BILL OR THE RENTAL CAR THAT I HAD TO USE. THIS IS RIDICULOUS THAT CHRYSLER IS BEING ALLOWED TO RIP PEOPLE OFF KNOWING FULL WELL ITS THEIR WORTHLESS PARTS AT THE ROOT OF IT ALL. NO GOVERNMENT AGENCY SHOULD SIT BY AND BE A SPECTATOR AS CHRYSLER ROBS THOUSANDS AND THOUSANDS OF PEOPLE AT OVER 1000 EACH. SOMEBODY NEEDS TO TAKE RESPONSIBILITY FOR THEIR MISTAKE AND QUIT STICKING IT TO THE PEOPLE WHO WERE FOOLISH ENOUGH TO BUY THIS GARBAGE.

06/26/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT5BC******
Summary

VEHICLE BATTERY LIGHT CAME ON WHILE DRIVING. TWO MILES LATER SHUT OFF WITH NO CONTROL OVER STEERING OR BRAKING. VEHICLE HAD A FAULTY ALTERNATOR WHICH WAS NOT COVERED BY THE T36 RECALL. ALTERNATOR OVERHEATED, RUINED THE BATTERY AND PCM. THE ALTERNATOR WAS SENDING REVERSE POLARITY WHEN TRYING TO JUMP START. THIS IS A KNOWN ISSUE WITH THE MODEL YEARS. IT SHOULD BE COVERED IN RECALL AND ISN'T. THIS PART HAS RUINED MY WHOLE MONTHLY BUDGET AND IS CHRYSLER'S FAULT.

06/07/2019
Components: ENGINE
Incident Date: 04/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE6GT6BC******
Summary

VEHICLE DEVELOPED A RANDOM MISFIRE UNDER LOAD. MISFIRE IS INTERMITTENT, CAUSING DRIVABILITY ISSUES. POSES AS A POTENTIAL DRIVING HAZARD WHEN MANEUVERING AROUND TOWN OR ON THE HIGHWAY. FOUND OUT IT WAS COMMON FOR THE CAM AND LIFTERS TO FAIL AND THE V8 HEMIS FROM 2011-2012 ON ALL PLATFORMS.

06/06/2019
Components: STEERING,ENGINE
Incident Date: 05/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GT6BC******
Summary

THIS PROBLEM HAS HAPPENED MULTIPLE TIMES ALREADY NOT EVERYDAY BUT I WOULD SAY AT LEAST 4-5 TIMES A YEAR. WE ARE DRIVING JUST NORMAL DOWN THE HIGHWAY AND VEHICLE SHUTS OFF WE HAVE NO STEERING LOSE ALL POWER HAVE TO COME TO A STOP AND RESTART VEHICLE. THE MOST RECENT TIME THIS HAS HAPPENED LUCKILY WE WERE AT A STOP LIGHT AND ENGINE JUST SHUT OFF. WE HAVE TAKEN IT TO A MECHANIC PUT HIS SCAN TOOL ON IT NOTHING CAME UP. BATTERY IS BRAND NEW HAS BEEN TESTED ALTERNATOR TEST GOOD. MECHANIC SUGGESTED COMPUTER PROBLEM. THIS IS A SAFETY HAZARD DODGE NEEDS TO LOOK INTO.

05/08/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT1BC******
Summary

I HAVE A 2011 DODGE DURANGO CITADEL AWD AND IT WONT START I PUT MY KEY ON THE IGNITION AND TRY TO STARTED IT ONLY CRANKS AND NEVER STARTS

04/26/2019
Components: STEERING,FUEL/PROPULSION SYSTEM
Incident Date: 04/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT8BC******
Summary

2014 RECALL ON THIS VEHICLE 14V-530 P54 WAS ADDRESSED ACCORDING TO CHRYSLER, BUT WE KEEP ON HAVING THE SAME PROBLEM WITH CAR SHUTTING OFF WHILE DRIVING SUBSEQUENTLY SHUTTING OFF POWER STEERING ASSIST MAKING STEERING ALMOST IMPOSSIBLE, WE HAVE BEEN IN REAL DANGEROUS SITUATIONS TWICE NOW, CHRYSLER DOES NOT FURTHER WANT TO ADDRESS THIS ISSUE.

04/24/2019
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 03/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GT5BC******
Summary

THE VEHICLE IS STALLING WHILE TRYING TO START , THE VEHICLE WILL ACT LIKE IT'S NOT GETTING AND FUEL WHILE DRIVING AND WILL PREFORM A JERKING MOTION AS I CONTINUE TO PRESS THE GAS PEDAL DOWN TRYING TO GET SOME FUEL. THE VEHICLE WAS IN MOTION ON A 4 LANE HIGHWAY.THE CAUSE OF THE PROBLEM IS A FAULTY FUEL SYSTEM RELAY , I HAVE DONE RESEARCH OVER A DOZEN TIME TALKED TO CERTIFIED VEHICLE MEN AND IT IS A RECALL ON 2011 DODGE DURANGO'S.

04/07/2019
Components: ENGINE
Incident Date: 02/06/2019
Crash: No
Fire: No
Vehicle Identification Number: D4SD5GT9BC6******
Summary

I BOUGHT A CAR FROM JIM PEACH FORD IN BREWTON ALABAMA FROM A GUY NAMED REGGIE I I WANT TO GET MY OIL CHANGE AND ME AND THE MECHANIC NOTICED THAT THE KNOCKING NOISE GOT LOUDER AND AS I DROVE IT FOR A FEW WEEKS IT STARTED TO SHAKE VERY BAD TOOK IT BACK TO THE DEALERSHIP THEY SAID THEY DIDN'T KNOW WHAT WAS WRONG WITH IT AND I WOULD HAVE TO BUY A FURNACE ENGINE FOR $8000

03/30/2019
Components: ENGINE
Incident Date: 03/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG2BC******
Summary

'ENGINE TURNED OFF WHILE DRIVING, NO CRANK, NO START, FUSE M28 KEEPS BURNING OVER AND OVER,'

03/18/2019
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG2BC******
Summary

DEFECTIVE TIPM MODULE, FUEL PUMP WILL NOT ENGAGE, VEHICLE STALLS, OR WILL NOT START

03/18/2019
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GTXBC******
Summary

MY VEHICLE HAS 69,000 MILES ON IT. IT IS VERY WELL MAINTAINED. RECENTLY I HAVE EXPERIENCED WHEN COMING TO A COMPLETE STOP THE VEHICLE FOR WHATEVER REASON SHUTS OFF. I HAVE TO PUSH THE IGNITION BUTTON TO RESTART THE VEHICLE AND IT RUNS FINE. IT'S SCARY TO THINK THAT YOUR VEHICLE CAN JUST SHUT IT'S OFF WITHOUT ANY WARNING. THE DEALERSHIP DOESN'T HAVE AN EXPLANATION AND THERE IS NO RECALL. HOWEVER; THERE ARE MULTIPLE PEOPLE VIA THE INTERNET THAT HAVE EXPERIENCED THIS SAME EVENT. I THINK FODGE SHOULD BE LOOKING INTO THIS ISSUE. FUEL RELATED..ELECTRICAL?? LOTS OF QUESTIONS, BUT SOMETHING NEEDS TO BE DONE!!! SCARED FOR MY SAFETY!!

02/26/2019
Components: ENGINE
Incident Date: 02/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT4BC******
Summary

VEHICLE DEVELOPED A MISFIRE AND WAS FOUND TO HAVE FLATTENED THE CAM AND LIFTER IN NUMBER 2 CYCLINDER CAUSEING MOTOR DAMAGE. VEHICLE HAS 107,000 MILES ON IT WITH OIL CHANGES DONE BETWEEN 5,000 AND 6,000 MILES WITH MOBIL 1 5W-20 AND MOLAR OIL FILTER. VEHICLE WAS ESTIMATED AROUND $4,000 TO REPAIR.

02/19/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE3GG6BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START IN THE MORNING. THE CONTACT JUMPSTARTED THE VEHICLE, BUT THE FAILURE RECURRED THE FOLLOWING DAY. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

01/09/2019
Components: ENGINE
Incident Date: 01/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GT8BC******
Summary

5.7L HEMI ENGINE DEFECT: AT 105,665 MILES THE ENGINE HAS DEVELOPED A FLATTENED CAM ALONG WITH DAMAGED LIFTERS AT NUMBER EIGHT CYLINDER. I SUSPECT THAT THE ADJACENT LIFTERS AND MORE THAN ONE LOBE OF THE CAM IS DAMAGED. DODGE DEALERSHIP SERVICE GROUP IS REQUIRING $1000 DEPOSIT TERADOWN FEE TO CONFIRM SUPECT AILMENT, TO BE APPLIES TO REAIR, IF AUTHORIZED. RANGE QUOTED BETWEEN $2000 AND $4000. I HAVE RESEARCHED AND FOUND SOME COST AS HIGH AS $4800. RESEARCH HAS ALSO SHOWN THIS DEFECT OF THE 5.7L HEMI ENGINE IS NOT A RARE OCCURENCE. I REQUESTED ASSISTANCT FROM DODGE, IT WAS DENIED. VEHICLE IS IN SHOP. I WILL HAVE TO MOVE IF NOT FIXED TO AVOID STORAGE CHARGES.

12/27/2018
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
Incident Date: 12/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GGXBC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD NOT CRANK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS TOWED TO TRONCALLI CHRYSLER JEEP DODGE (818 ATLANTA HWY, CUMMING, GA 30040) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) IN 2014. THE MANUFACTURER WAS NOT NOTIFIED OF THE RECURRENCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.

12/10/2018
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 09/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG5BC******
Summary

I AM FILING A COMPLAINT OR THE PEOPLE HANDLING THE RECALL REIMBURSEMENT. I SENT IT IN ON SEPT 7TH AND NOW 90 DAYS LATER, 12 CALLS, PUT ON HOLD FOR 30 MINS EACH, AND NO ONE KNOWING ANYTHING. STILL NO ANSWER ON MY REFUND. WAS TOLD ON DAY 88 THAT THEY NEEDED SOMETHING ELSE AND NOW NO ONE CAN EVER ANSWER WHAT IT IS THEY NEED. SUPPOSEDLY THE CK IS CUT BUT NOT MAILED AND IT HAS BEEN LIKE THAT SINCE NOV. I ALSO SENT IN PAPER WORK FOR MY PCM WHICH THEY WERE NOT ABLE TO FIND AND I JUST GAVE UP ON THAT 1500 DOLLAR REPAIR. MY PCM HAS WENT OUT SEVERAL TIMES AND ITS ONLY WHEN SOMETHING GOES OUT ON MY CAR. HOWEVER I AM TRYING TO GET THE PROBLEM SOLVED ON GETTING MY REFUND FOR THE RECALL FIRST. IT HAS BEEN A NIGHTMARE WITH DODGE. NEVER TALK TO MORE PEOPLE THAT PLACED YOU ON HOLD AND DO NOT KNOW ANYTHING. PLEASE HELP THEY JUST GIVE YOU THE RUN AROUND.

11/27/2018
Components: SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT5BC******
Summary

WHEN DRIVING AT HIGHWAY SPEEDS AND SLOWING DOWN TO STOP OR EXIT THE ROAD VIA OFF RAMP OR TURN, THE VEHICLE WILL RANDOMLY STALL CAUSING BRAKES AND STEERING TO BECOME NON-RESPONSIVE. THERE IS NO WARNING PRIOR TO VEHICLE SHUTTING DOWN. IT HAPPENS SUDDENLY AND RANDOMLY. IT ALWAYS APPEARS TO BE WHEN SLOWING DOWN TO EXIT A ROAD OR TAKE A TURN. I HAVE TO COAST THE VEHICLE UNTIL IT STOPS AND PUT IT INTO PARK OR NEUTRAL TO START IT AGAIN. IT WORKS FINE UNTIL THE NEXT TIME. IT HAS HAPPENED SIX TIMES IN THE LAST MONTH.

11/26/2018
Components: UNKNOWN OR OTHER
Incident Date: 11/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG8BC******
Summary

HEAT SYSTEM IS NOT WORKING PROPELLY. RIGHT SIDE REMAIN OFF , WHOLE SYSTEM STARTING DELAYED AND SUDDENLY STOP .

10/23/2018
Components: ELECTRICAL SYSTEM
Incident Date: 10/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT1BC******
Summary

WHILE DRIVING ON HIGHWAY THERE WAS A WHINING NOISE COMING FROM THE ENGINE. THEN DASHBOARD LIGHTS STARTED TURNING ON AN OFF RANDOMLY, THE TOUCHSCREEN WENT OUT. LESS THAN A MINUTE LATER THE ENTIRE ELECTRICAL SYSTEM SHUT DOWN AND THE CAR COMPLETELY STOPPED WORKING. TRAVELING 45 MPH ON A BUSY HIGHWAY WHEN THIS HAPPENED. STEERED THE CAR TO THE SHOULDER. THERE WAS A BURNING SMELL AND SMOKE COMING FROM THE ENGINE. UNDER THE HOOD, IT LOOKED LIKE THE ALTERNATOR AND/OR BATTERY WERE SMOKING. HAD THE CAR TOWED TO THE DEALER. I FOUND THAT THERE IS A RECALL ON 2011 DODGE DURANGO FOR A FAULTY ALTERNATOR BUT MY DEALER TOLD ME THAT MY VIN IS NOT PART OF THE CURRENT RECALL.

10/20/2018
Components: ENGINE
Incident Date: 01/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG8BC******
Summary

SEVERAL MONTHS AGO MY DODGE DURANGO BEGAN LEAKING FLUID. AFTER SOME TAKING MY FRONT END APART I HAVE DETERMINED IT TO BE THE A/C CONDENSER-TRANSMISSION COOLER ASSEMBLY. DURING MY RESEARCH FOR DIAGNOSING THIS PROBLEM, I DISCOVERED DOZENS OF YOUTUBE VIDEOS OF OTHER PEOPLE SUFFERING THE SAME EXACT LEAK, IN THE SAME EXACT PLACE ON THE SAME EXACT MAKE AND MODEL OF A/C CONDENSER/TRANSMISSION OIL COOLER UNIT. IT IS OBVIOUS TO ME THERE IS A DESIGN FLAW WITH THIS PART.

10/10/2018
Components: ELECTRICAL SYSTEM
Incident Date: 10/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT1BC******
Summary

WHILE DRIVING MY 2011 DODGE DURANGO ABOUT 45 MPH, MY BATTERY LITE CAME ON, WITHIN A MATTER OF APPROX 2 MINUTES, ALL OF THE DASH LIGHTS CAME ON AND WERE BLINKING AND ALARMING, MY WINDSHIELD WIPERS CAME ON, MY AC TURNED OFF, MY FASTEN SEAGHT BELT LIGHTS CAME ON AND ALARMED AND THEN SUDDENLY THE CAR LOST POWER AND POWER STEERING WENT OUT AND I QUICKLY TRIED TO HANOVER THE CAR TO THE SIDE OF THE ROAD ONTO INCOMING TRAFFIC. AT THE SAME TIME THE BRAKES WENT OUT THEN THE ENTIRE DASH/PANEL WENT OUT AS WELL AS MY HEADLIGHTS. THIS WAS 6 AM AND IT WAS DARK OUTSIDE. I GOT OVER THE INTERSECTION AND WAS ABLE TO TURN THE VEHICLE AND WAS ABLE TO DRIVE DOWN THE ROAD AND GET OFF THE BUSY STREET. I THEN HAD TO WAIT TILL THE CAR STOPPED ON ITS OWN AS THE BRAKES DID NOT WORK. ALSO NO HEADLIGHTS. I TRIED TO TURN ON EMERGENCY FLASHERS AND THE WOULD NOT GO ON. I PUT THE CAR IN PARK AND GOT OUT AS I COULD SMELL BURNING OF WHAT I THOUGHT WAS ELECTRICAL WIRES. I HAD TO HAVE IT TOWED TO THE DEALER. I COULD NOT EVEN LOCK THE CAR AS THE KEY FOB DID NOT WORK. IT IS AT THE DEALER NOW AND I AM WAITING FOR A DIAGNOSIS. THE INCIDENT WAS VERY DISTURBING AND UNSAFE AS I HAD NO CONTROL OVER THE CAR. LUCKILY DUE TO THE TIME OF DAY, THERE WAS LITTLE ONCOMING TRAFFIC AND I HAD NOT ENTERED THE FREEWAY YET.

10/02/2018
Components: ELECTRICAL SYSTEM
Incident Date: 09/26/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RD4GG5BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE CAUGHT ON FIRE. THE CONTACT STATED THAT THE CABIN OF THE VEHICLE FILLED WITH SMOKE AND THE CONTACT SMELLED A BURNT ELECTRICAL ODOR. ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE BRAKES FAILED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO A NEARBY PARKING LOT. THE CONTACT EXITED THE VEHICLE, OPENED THE HOOD, AND NOTICED THAT THE ALTERNATOR WAS SURROUNDED BY FLAMES. UPON A SECOND EXAMINATION OF THE VEHICLE, THE CONTACT REMOVED THE BATTERY COVER UNDERNEATH THE FRONT PASSENGER SEAT TO ENSURE THAT THE FIRE WAS CONTAINED WITHIN THE ALTERNATOR AND HAD NOT SPREAD ELSEWHERE. THE CONTACT STATED THAT THE FIRE EXTINGUISHED ITSELF (FIZZLED OUT). A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO CROSSROADS CHRYSLER JEEP DODGE RAM (4510 WHITEHILL BLVD, PRINCE GEORGE, VIRGINIA 23875, (877) 360-5755) AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH REFERENCE NUMBER: 352-462-90. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SUBJECT TO NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 97,500.

09/26/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT3BC******
Summary

CAR BEGAN MISFIRING WHILE DRIVING, AND THEN WOULD NOT MOVE ONCE STOPPED AND THEN PUT BACK INTO GEAR. ENGINE LIGHT AND FCW INDICATORS CAME ON. INITIAL DIAGNOSIS WAS TO REPLACE TWO SENSORS. PROBLEM RETURNED AFTER REPLACEMENT. NEXT DIAGNOSIS WAS TO REPLACE ALL 16 SPARK PLUGS WITH BOOTS. STILL DID NOT SOLVE PROBLEM. ELECTRICAL SYSTEM WAS CHECKED TO FIND ANY LEAKS, NONE WERE FOUND, BUT A NEW CODE ORIGINATED TO RE-FLASH COMPUTER. COMPUTER WAS PULLED AND FOUND TO BE TAKING ON WATER AND CORRODING TERMINALS. COMPUTER WAS CLEANED AND RE-SEALED TO FIX PROBLEM. BUT COMPUTER IS LIKELY TO TAKE ON MORE WATER AND CORRODE AGAIN. TOTAL REPAIR WAS OVER 1600.00 AND 20 DAYS IN SHOP. INCLUDED DOCUMENT DOES NOT INCLUDE INITIAL SENSORS AND PLUG REPLACEMENT. MECHANIC INDICATED THAT BASED ON OBSERVATION, WIRES CONNECTING TO COMPUTER HAD BEEN WORKED ON IN THE PAST, LIKELY TO ADDRESS SIMILAR PROBLEM

09/25/2018
Components: SUSPENSION
Incident Date: 09/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG1BC******
Summary

WHILE BACKING OUT OF THE DRIVEWAY HEARD A LOUD POP, THOUGHT I HAD RUN OVER SOMETHING. CHECKED AND SAW NOTHING. PROCEEDED AND HEARD ANOTHER POP AND THE BACK TIRES BEGAN TO RUB. HAD THE TRUCK TOWED TO THE NEAREST REPAIR SHOP AND WAS INFORMED THAT THE REAR SUSPENSION HAD SEPARATED FROM THE UNDERCARRIAGE AND THAT THE BOLTS WERE INTACT BUT THERE WERE CRACKS IN THE CARRIAGE CAUSING THE SUSPENSION ROD TO SEPARATE. THE MECHANIC SAID THAT IN 30 YEARS HE HAD NEVER SEEN ANYTHING LIKE IT. COST OF REPAIR IS ESTIMATED TO BE IN THE THOUSANDS.

09/06/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 09/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG7BC******
Summary

THE DASH BOARD WILL LIGHT UP AND THE WINDSHELD WIPERS WILL START TO GO WITH OUT DOING ANYTHING, THEN THE DASHBOARD FAILS AND POWERS DOWN AND THEN TRIES TO START BACK UP. IT CAUSED MY DURANGO TO LOSE POWER THEN POWER BACK UP. I DO HAVE A VIDEO THAT I WILL TRY TO INCLUDE PLEASE EXCUSE THE LANGUAGE IN IT.

09/05/2018
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 07/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GT0BC******
Summary

FOR THE PAST 4 YEARS THE CAR WILL AUTOMATICALLY STOP WHILE DRIVING ON THE FREEWAY AND IN THE STREET. I HAVE TAKEN THE CARE TO THE SHOP AND THEY CAN NOT FIND ANYTHING WRONG WITH THE CAR, BUT THE CARE STILL STALL WHEN DRIVING.

08/31/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT9BC******
Summary

VEHICLE IS STILL STALLING AFTER I HAVE ALREADY TAKEN IT TO THE DEALER TO HAVE RECALL HAS BEEN ADDRESSED. IT HAS BEEN TWO WEEKS SINCE THE DEALER FIXED THE RECALLS AND THIS IS THE SECOND DAY MY CAR HAS STALLED WHILE TAKING MY KIDS TO SCHOOL.

08/24/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 08/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG8BC******
Summary

I HAD JUST STARTED DRIVING ON THE FREEWAY WHEN MY DASH STARTED DINGING AND MY TEMP WENT FROM COLD TO EXTREMELY HOT SO I PULLED OVER.THERE WAS PLENTY OF OIL AND WATER IN IT(I DOUBLE CHECKED).I STARTED IT UP AGAIN AND IT WENT COLD AGAIN,AS I STARTED DRIVING TO THE NEAREST EXIT OFF THE FREEWAY A FEW NOMENTS LATER TO HAVE IT LOOKED AT,IT ALL OF THE SUDDEN IT WOUNDNT LET ME GIVE IT GAS.IT SLOWED WAY DOWN IN THE MIDDLE OF THE FREEWAY.I GOT IT OFF THE FREEWAY EVENTUALLY IT WENT BACK TO NORMAL THEN QUICKLY STARTED TO MAKE AN AWFUL SOUND.I STOPPED THE CAR AGAIN FOR THE FOURTH TIME AND OPENED THE HOOD AND HOT SMOKE VAME OUT.AFTER I LET IT COOL FOR 2 HOURS ON THE SIDE OF THE ROAD IT WOUNDNT START.IT WANTED TO BUT NO FUEL WAS GETTING TO WHERE IT WAS SUPPOSE TOO.I HAD IT LOOKED AT AND NO BLOWN ROD.THEY SAID OT LOOKED LIKE SOMETHING TO DO WITH THE FUEL SOMETHING OR OTHER.I HAD IT TOLLED TO MY HOME 335 MILES AWAY WHERE IT SITS BROKE AND IT COST ME 300.00 THU AAA.TWO DAYS LATER ON 8/17/18 I GET A RECALL NOTICE ON THE BRAKE BOOSTER AND ALTERNATOR DIODE THERMAL FATIGUE.THE PROBLEM I HAVE IS MY CAR ALMOST CAUSED A HUGE MULTI CAR COLLISION ON I 30 IN TX. AND IT STRANDED ME IN A BAD NEIGHBORHOOD..

08/23/2018
Components: ENGINE
Incident Date: 06/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT6BC******
Summary

CAR HAS BEEN STALLING BUT THEN STARTING RIGHT BACK UP FOR NO REASON FOR A COUPLE OF YEARS NOW. NOT ALL THE TIME BUT WHEN I STEP ON THE BRAKES OR MAKE A SLIGHT TURN.

08/05/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT9BC******
Summary

VEHICLE STALLS WHILE STOPPED OR SLOWING TO MAKE A TURN. THIS VEHICLE HAS STALLED 3 TIMES WHILE STOPPED ON A CITY STREET AND ONCE WHILE MAKING A TURN IN FRONT OF ON COMING TRAFFIC.

08/01/2018
Components: ELECTRICAL SYSTEM
Incident Date: 04/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG1BC******
Summary

THERE WAS A BURNING SMELL & SMOKE COMING FROM MY CAR. AFTER I TURNED THE CAR OFF IT WENT COMPLETELY DEAD. I HAD THE ALTERNATOR AND BATTERY REPLACED BY A LOCAL MECHANIC FOR $640. THE NEXT DAY THE CAR DIED ON ME AGAIN IN THE TURNING LANE OF A BUSY STREET AT 4PM. IT WOULD NOT TAKE A BOOST. I HAD TO WAIT 2 HOURS TO HAVE MY CAR TOWED TO A DODGE DEALER. THE ALTERNATOR WAS REPLACED AGAIN WITH A RECALL ALTERNATOR BUT IT WAS FOUND THE ALTERNATOR ALSO BURNED OUT THE PCM. I HAD TO PAY $700 TO HAVE THE PCM REPLACED. DODGE/CHRYSLER RECALL DEPT ASSURED ME I WOULD BE REIMBURSED FOR THE ALTERNATOR, BATTERY & PCM. IT HAS BEEN 2.5 MONTHS & NO REIMBURSEMENT. I HAVE SUBMITTED RECEIPTS 3 TIMES BY EMAIL & FAX. THIS IS THE 2ND RECALL ISSUE I HAVE HAD WITH THIS CAR. IN 2015 THE TPM & BATTERY WERE REPLACED. I WAS NOTIFIED BY PHONE OF A SUN VISOR LIGHT RECALL BY A LOCAL DODGE SERVICE CENTER IN MARCH BUT I WAS NOT NOTIFIED OF ANY OF THE MAJOR RECALLS WITH THE TPM, ALTERNATOR OR BRAKE BOOSTER.

07/24/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT1BC******
Summary

THE ALTERNATOR CAUSES MY TRUCK TO STALL AT TIMES, AND NOT START AT OTHER TIMES, I HAVE GONE THROUGH TWO BATTERIES AS A RESULT OF THIS. IT HAPPENED LAST NIGHT WHILE DRIVING, I COULD TELL THAT IT WAS SLUGGISH, AND THIS MORNING WOULDN'T START, THEN, NEXT THING YOU KNOW, IT STARTS.

07/24/2018
Components: ELECTRICAL SYSTEM,INTERIOR LIGHTING,SERVICE BRAKES
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT1BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER (SWOPE CHRYSLER DODGE JEEP RAM, 1012 N DIXIE AVE, ELIZABETHTOWN, KY 42701) WAS CONTACTED AND STATED THAT THEY COMPLETED THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS WERE UNAVAILABLE FOR NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). UPON LEAVING THE DEALER AND CONDUCTING HER OWN RESEARCH, THE CONTACT FOUND THAT THE RECALL REPAIR COULD NOT BE COMPLETED WITHIN THE 15 MINUTE TIME FRAME AFTER DROPPING OFF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE RECALL WAS STILL OPENED PER THE VIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

07/12/2018
Components: ELECTRICAL SYSTEM
Incident Date: 07/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG3BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 30 MPH, THE VEHICLE LOST POWER AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE DEALER (LARRY H. MILLER CHRYSLER JEEP DODGE RAM ALBUQUERQUE, 8528 LOMAS BLVD NE, ALBUQUERQUE, NM 87110) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

07/11/2018
Components: SERVICE BRAKES
Incident Date: 07/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG0BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. IN ORDER TO AVOID A REAR END COLLISON, THE CONTACT SWERVED TO THE LEFT AND DROVE ONTO A GRASS MEDIAN. THE CONTACT STATED THAT THE BRAKE INDICATOR ILLUMINATED. THE CONTACT CALLED DEERY BROTHERS CHRYSLER DODGE JEEP RAM IOWA CITY (651 HIGHWAY 1 WEST, IOWA CITY, IA 52246, (319) 887-9000), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,875.

06/24/2018
Components: ELECTRICAL SYSTEM
Incident Date: 05/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG8BC******
Summary

PASSENGER SIDE HEADLIGHT CONNECTOR MELTING

06/12/2018
Components: POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 06/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GGXBC******
Summary

MY CAR WOULD NOT DOWNSHIFT, I WAS GOING 50 MPH ON FREEWAY AND IT WAS RAVING BY ITSELF AT 5-6000 RPMS....AT DEALER NOW THEY TELL ME I NEED A NEW TRANSMISSION COOLER!!! THIS VEHICLE HAS BEEN A COMPLETE LEMON, HEADLINER CAUGHT ON FIRE WHILE I WAS DRIVING, DUE TO RECALL ON VISORS WHICH HAD ALREADY BEEN PERFORMED. ALTERNATOR CAUGHT ON FIRE DUE TO RECALL THEY HAD NO FIX FOR..ENGINE HEADS REPLACED, RECALL...TOTALLY UNSAFE, AS MY VEHICLE LOST ALL POWER, LIGHTS STEERING, WHEN ALTERNATOR WENT OUT.

05/31/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG2BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 45 MPH, A "TAIL LIGHT OUT' MESSAGE DISPLAYED. THE CONTACT STATED THAT THE FAILURE OCCURRED FREQUENTLY, AND THE TAIL LIGHT BULBS WOULD FAIL TO ILLUMINATE DUE TO THE WIRING OVERHEATING AND CONDENSATION WITHIN THE CASINGS. THE VEHICLE WAS TAKEN TO NEWNAN PEACHTREE CHRYSLER DODGE JEEP RAM (53 HOLLZ PKWY, NEWNAN, GA 30265, (678) 369-6037) WHERE THE CONTACT WAS INFORMED THAT THE TAIL LIGHT BULBS AND WIRING NEEDED REPLACEMENT, BUT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 141,379.

05/24/2018
Components: ELECTRICAL SYSTEM
Incident Date: 05/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG7BC******
Summary

ALL DASH LIGHTS FLASHED AND CENTER DISPLAYED SYSTEM ERROR THEN FCW ERROR THEN THE FCW LIGHT AND BATTERY LIGHT CAME ONE. AFTER ANOTHER FEW SECONDS THE RADIO POWERS ON AND OFF AND EVERYTHING GOES BACK TO NORMAL BUT THE THE BATTERY LIGHT REMAINS ON.

05/24/2018
Components: STRUCTURE
Incident Date: 01/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG7BC******
Summary

REAR BOLT THAT ATTACHES ELECTRIC LIFT STRUT SHEERED OF AND THE REAR LIFTGATE SLAMMED DOWN ON MY HAND.

05/24/2018
Components: ELECTRICAL SYSTEM
Incident Date: 01/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG7BC******
Summary

I'VE HAD EACH OF THE 2 COMPRESSORS IN THE VEHICLE REPLACED TWICE IN ADDITION BOTH OF THE ACTUATOR DOORS ON THE FRONT A/C HAVE ALSO BROKEN.

05/21/2018
Components: ELECTRICAL SYSTEM
Incident Date: 05/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT9BC******
Summary

ALTERNATOR SMOKING AND WINDING NOISE AND BATTERY LIGHT AND ALL DASH LIGHTS ON LOSS OF ALL POWER AND DRAINED BATTERY WHILE DRIVING

05/16/2018
Components: ELECTRICAL SYSTEM
Incident Date: 05/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT4BC******
Summary

MY CAR HAS STALLED ON ME TWICE ON THE HIGHWAY WHILE GOING 50 MPH. A LIGHT COMES ON SAYING FCW OFF AND MY WHEEL LOCKS AND MY CAR STOPS. I AM CURRENTLY 8 1/2 MONTHS PREGNANT AND AM NOW SCARED TO DRIVE MY OWN CAR. I HAPPENED TO ME WHEN I TURNED MY CAR ON THIS MORNING AND IT WOULDN'T LET ME MOVE IT UNTIL I TURN IT OFF AND BACK ON THEN IT'S FINE. THIS IS A LARGE CONCERN FOR ME BECAUSE I TRAVEL ON THE HIGHWAY TO WORK EVERYDAY.

05/16/2018
Components: AIR BAGS
Incident Date: 02/11/2018
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNED A 2011 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT FELL ASLEEP AND CRASHED INTO A BARRICADE POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND THE FRONT PASSENGER SUSTAINED KNEE INJURIES; HOWEVER, MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOWING LOT. THE CONTACT CALLED STEW HANSEN DODGE RAM CHRYSLER JEEP AT (515) 331-2900 (LOCATED AT 12103 HICKMAN RD, URBANDALE, IA 50323) AND WAS ADVISED TO HAVE HIS INSURANCE COMPANY TEST THE AIR BAGS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. THE VIN WAS NOT AVAILABLE.

05/15/2018
Components: ENGINE
Incident Date: 04/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT8BC******
Summary

ENGINE STALLING WHILE DRIVING, SPECIALLY WHILE TAKING A TURN. THIS CAUSE LOSS OF ELECTRICAL POWER IN THE CAR INCLUDING THE BRAKES. THIS HAS BEEN HAPENNING IN THE LAST TWO YEARS CAUSING A BIG RISK OF LOSING MY LIFE IN A CRASH. THE CAR DEALER AUTOCENTRO TOLD ME THAT THERE IS NO RECALL FOR MY CAR IN THIS MATTER. THIS MAKES MY CAR VERY DANGEROUS AND IMPOSSIBLE TO SELL, I NEED HELP.

05/14/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT0BC******
Summary

DRIVING DOWN ROAD. WENT TO MAKE A LEFT TURN AND VEHICLE SHUT OFF. NO POWER. NO POWER STEERING. MANAGED TO PULL ONTO SHOULDER AND RESTART. WAS TOLD THERE IS A RECALL ON THIS BUT MY VEHICLE WAS NOT MANUFACTURED IN THE PROPER MONTH FOR THIS RECALL. VERY DANGEROUS. HAS HAPPENED MULTIPLE TIMES NOW

05/14/2018
Components: ELECTRICAL SYSTEM
Incident Date: 04/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GGXBC******
Summary

ON 4/16/18 I BROUGHT MY VEHICLE TO PHILLIPS CJDR TO TAKE CARE OF A MANUFACTURER RECALL. THE RECALL IS FOR THE ALTERNATOR DIODE THERMAL FATIGUE (T36/NHTSA 17V-435.) WHEN I PICKED UP MY VEHICLE I WAS INFORMED THAT NO SAFETY INSPECTION WAS PERFORMED ON MY VEHICLE PRIOR TO IT BEING RELEASED BACK TO ME. I DROVE THE VEHICLE HOME AND IT DIDN'T SEEM AS IF IT WAS DRIVING RIGHT, BUT WE THOUGHT THAT MAYBE IT JUST NEEDED TO BE DRIVEN. THE NEXT TIME WE DROVE THE VEHICLE WAS 4/25/18, I WAS ABLE TO DRIVE IT TO DROP MY CHILDREN OFF AT SCHOOL WHICH IS ONLY 7 MILES AWAY FROM MY HOME. WHEN I WENT TO START MY VEHICLE, IT WOULD NOT START. IT APPEARED TO BE THAT THE VEHICLE WAS GETTING NO POWER. AFTER 3 ATTEMPTS TO START THE VEHICLE IT STARTED WE WERE ABLE TO DRIVE THE VEHICLE BACK HOME. AT THIS POINT THE VEHICLE HAD NO ELECTRICAL FUNCTIONS AND WOULD NOT START. 5/5/18 MY MECHANIC INSPECTED THE VEHICLE AND ASKED WHAT HAD BEEN GOING ON. I INFORMED HIM THE VEHICLE WAS JUST AT THE DODGE DEALERSHIP FOR AN ALTERNATOR RECALL. WHEN HE SAW MELTED WIRING AND ELECTRICAL COMPONENTS HE TOLD ME TO GET MY VEHICLE BACK TO DODGE. 5/11/18 I CONTACTED PHILLIPS DODGE AND MADE THEM AWARE OF THE PROBLEM AT HAND. THE SERVICE DEPARTMENT MANAGER GARY INFORMED ME TO GET THE VEHICLE BACK THERE ASAP. 5/14/2018 I WAS INFORMED THAT THE ISSUE WAS THE TIPM AND PROVIDED ME WITH A QUOTE TO REPLACE THE PART. I ASKED HIM WHAT WENT WRONG WITH IT AND HE NOTIFIED ME THAT THEY COULD NOT CONCLUSIVELY DETERMINE WHAT WOULD HAVE CAUSED A FIRE IN THE TIPM. BUT THEY COULD COME TO THE CONCLUSION THAT IT WAS A REPAIR I WAS RESPONSIBLE FOR AND NOT LINKED TO THE FACT THAT MY VEHICLE WAS IN THEIR SERVICE DEPARTMENT FOR A RECALL ON A PART DIRECTLY RELATED TO THE SAME PROBLEM I AM EXPERIENCING.

04/11/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 04/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GT3BC******
Summary

THE LAST RECALL THAT WAS PERFORMED WAS THE P54 FUEL RELAY. I BELIEVE THE PROBLEM IS SOMEWHERE IN THE ENTIRE ELECTRICAL SYSTEM. THE REASON I SUSPECT THIS IS BECAUSE THE VEHICLE HAS LOTS OF INTERMITTENT PROBLEMS. FOR EXAMPLE, THE ALARM GOES OFF RANDOMLY FOR NO REASON SINCE I PURCHASED THE VEHICLE, POWER LOCKS OPEN ON THEIR OWN, VEHICLE HAS DIFFICULTY STARTING AT TIMES AND THEN STARTS RIGHT UP MOST OF THE TIME, AND ALL WITHOUT A WARNING OR ERROR CODE ON THE DASHBOARD. THE MOST RECENT PROBLEM ALMOST KILLED ME AND MY FAMILY THIS MORNING AS THE VEHICLE TURNED OFF WHILE DRIVING AND ALMOST CAUSED AN ACCIDENT, AGAIN NO ERROR CODES OR WARNINGS. AN INVESTIGATION SHOULD BE OPENED BECAUSE THIS IS EXTREMELY DANGEROUS AS THE VEHICLE CAN TURN OFF AT ANY MOMENT AND WITHOUT WARNING.

04/10/2018
Components: ENGINE
Incident Date: 02/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT5BC******
Summary

TODAY'S DATE IS APRIL 10, 2018. OUR 2011 DODGE DURANGO CITADEL BEGAN STALLING AND THE ENGINE SHUTTING OFF WITHOUT WARNING ON FEBRUARY 25, 2018. IT HAPPENED AGAIN ON APRIL 8TH, 2018 AND THEN AGAIN ON APRIL 9, 2018. EACH TIME IT HAS HAPPENED, THERE IS NO WARNING. THE FIRST TIME IT HAPPENED MY WIFE WAS MAKING A RIGHT HAND TURN AND ALMOST ENDED UP IN A HEAD-ON COLLISION. THE SECOND TIME IT HAPPENED, I WAS MAKING A STOP AFTER GETTING OFF AN EXIT RAMP. AND THE MOST RECENT TIME, 4/9/18, MY WIFE WAS DRIVING DOWN A HILL AND COMING TO A STOP AT AN INTERSECTION. THE LAST TWO TIMES WE HAVE EXPERIENCED THIS. THE VEHICLE LOSES ALL POWER, INCLUDING BRAKES AND POWER STEERING, WHICH PROVES A LITTLE CHALLENGING IF MAKING A TURN INTO TRAFFIC. I CALLED CHRYSLER IN THE US BUT BECAUSE I PURCHASED THIS VEHICLE USED AND WAS NOT AWARE THAT IT WAS ORIGINALLY SHIPPED AND TITLED IN CANADA, THE US COMPANY PROVED NOT TO BE HELPFUL. ULTIMATELY, I AM VERY CONCERNED ABOUT THIS DUE TO THE POTENTIAL FOR SERIOUS CONSEQUENCES. I HAVE OWNED 4-5 CHRYSLER PRODUCTS (2005 AND 2011 DODGE DURANGOS, 2003 JEEP GRAND CHEROKEE AND 2007 CHRYSLER ASPEN. THIS IS THE FIRST TIME WITH AN ENGINE ISSUE AND MORE IMPORTANTLY, POOR CUSTOMVER SERVICE. I HAVE DONE RESEARCH ON THE INTERNET AND IT COULD BE ANYTHING FROM THE TPIM CONTROL MODULE, THE ALTERNATOR, THE FUEL PUMP RELAY, ETC.

04/06/2018
Components: UNKNOWN OR OTHER
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG4BC******
Summary

RECALL T36 2011 DODGE DURANGO WHILE DRIVING, MY DURANGO BEGAN LOSING POWER. WHEN I PULLED OVER AND LIFTED THE HOOD, SMOKE WAS POURING FROM THE ALTERNATOR. IT WAS TOWED TO A MECHANIC, WHO INFORMED ME THAT THE ALTERNATOR BURNED UP AND MY 3 MONTH OLD BATTERY WAS NOW DEAD. AFTER THE BATTERY AND ALTERNATOR WERE REPLACED, IT WAS DISCOVERED THAT THE POWER CONTROL MODULE WAS FRIED AND WOULD NEED TO BE REPLACED.

03/27/2018
Components: ELECTRICAL SYSTEM
Incident Date: 02/27/2018
Crash: No
Fire: Yes
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE HEADLIGHT CONNECTORS BURNED AND WERE EMITTING SMOKE. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE GWINNETT CHRYSLER DODGE JEEP RAM DEALER (5054 US-78, STONE MOUNTAIN, GA 30087) WHERE THE VEHICLE WAS DIAGNOSED THAT THE HEADLIGHT CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114, 000. THE VIN WAS NOT PROVIDED.

03/26/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT7BC******
Summary

CAR WON'T START SOMETIMES. STALLS OUT WHILE DRIVING.

03/23/2018
Components: ELECTRICAL SYSTEM
Incident Date: 02/25/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4SE5GT7BC******
Summary

T36 ALTERNATOR. I GOT A RECALL IN THE MAIL FOR ME TO TAKE MY CAR TO A DEALERSHIP TO DIAGNOSE MY ALTERNATOR. THE DEALERSHIP SAID THAT MY ALTERNATOR WAS NOT LISTED AS AFFECTED FROM MY VIN. A WHILE AFTERWARDS, I WAS DRIVING WITH MY FRIEND IN THE CAR AND MY CAR SYSTEMS SLOWLY BEGAN TO SHUT DOWN AND MY VEHICLE BEGAN TO SMOKE FROM UNDER THE HOOD. AFTER HAVING MY VEHICLE TOWED BY TRIPLE A TO A LOCAL MECHANIC, THE MECHANIC TOLD ME THAT MY CAR'S ALTERNATOR HAD FAILED. I PAID $638.60 OUT OF POCKET FOR A REPLACEMENT ALTERNATOR. MY CAR EXPERIENCED THE EXACT REASONS FOR THE T36 RECALL. LUCKILY I WAS PULLING OVER FROM A CITY STREET AS MY VEHICLE LOST POWER AND CAUGHT ON FIRE. BUT HAD I BEEN GOING 60-70MPH ON THE HIGHWAY, I COULD'VE EASILY LOST CONTROL OF THE FAILING VEHICLE AND PERSONALLY DIED. I HAVE TALKED WITH CHRYSLER ABOUT THIS ISSUE SEVERAL TIMES AND THEY INSIST THAT MY VIN DOES NOT SHOW A FAULTY ALTERNATOR. AFTER HAVING MY CAR DANGEROUSLY SHUT DOWN ON ME AND CATCH FIRE, CHRYSLER PHONE OPERATORS DON'T SEEMED BOTHERED WITH MY SITUATION BECAUSE THE T36 RECALL IS "VIN SPECIFIC AND DOESN'T APPLY TO MY VEHICLE." I'M WONDERING IF I NEED TO HAVE A LAWYER LOOK INTO THIS TO SAVE OTHER DRIVERS FROM DANGEROUS DRIVING SITUATIONS LIKE THE ONE I WAS PUT IN.

03/16/2018
Components: STEERING
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG4BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS A PREMATURE LEAK DUE TO THE POWER STEERING LINES THAT HAD FRACTURED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE POWER STEERING LINES NEEDED TO BE REPLACED. THE DEALER (BOB BRADY AUTO MALL, 4025 E BOYD RD, DECATUR, IL 62521, (217) 876-3800) WAS CONTACTED TO ORDER THE PART. THE MANUFACTURER ISSUED ONE TSB FOR THE EPS, BUT THERE WAS NO STEERING RECALL. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

03/15/2018
Components: ELECTRICAL SYSTEM
Incident Date: 03/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG3BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO MEADOR DODGE CHRYSLER JEEP RAM (9501 SOUTH FWY, FORT WORTH, TX 76140). THE CONTACT WAS UNSURE OF WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

03/11/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 03/07/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RE4GG1BC******
Summary

WHILE DRIVING AFTER A 30 MINUTE COMMUTE AND ENTERING STOP AND GO DOWNTOWN MORNING COMMUTE TRAFFIC, (SLOW, DRIVING ON CITY STREETS BUMPER TO BUMPER TRAFFIC) MY DURANGO BEGAN TO SMOKE FROM THE ENGINE COMPARTMENT INTO THE CABIN. NO WARNING LIGHTS CAME ON DURING THE ENTIRE EXPERIENCE. ALL TEMP GAUGES SHOWED NORMAL. THE CAR BECAME INCREASINGLY HARD TO DRIVE, FEELING TRANSMISSION SLIPPAGE. MORE SMOKE CAME FROM OUT OF ALL SIDES OF THE HOOD. UPON EXITING THE VEHICLE AND CHECKING THE HOOD, I COULD SEE FLUID COMING OUT FROM UNDER THE PASSENGER SIDE FRONT ENGINE COMPARTMENT - TOWARDS THE FRONT OF THE CAR. WHEN I LIFTED THE HOOD, THE ENGINE WAS FULLY INVOLVED IN FLAMES. I DROPPED THE HOOD CLOSED AND RAN TO THE OTHER SIDE OF THE STREET. WITHING 15 MINUTES THE ENTIRE FRONT END OF THE CAR WAS BURNED OUT, HOOD AND VARIOUS OTHER PARTS MELTED. CAR HAD TO BE TOTALED BY THE INSURANCE AGENCY.

02/23/2018
Components: ENGINE
Incident Date: 02/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT2BC******
Summary

THE ENGINE IS MISFIRING WHEN DRIVING DOWN THE HIGHWAY. I HAD THE VERY SAME ISSUE APPROXIMATELY 6 MONTHS AGO. I HAD TO HAVE THE CAMSHAFT AND LIFTERS REPLACED. LUCKILY IT WAS COVERED UNDER THE WARRANTY BECAUSE THE REPAIR COSTED OVER $3000. THE ISSUE HAS STARTED AGAIN AND UNFORTUNATELY THE VEHICLE IS NO LONGER UNDER WARRANTY. I DO NOT HAVE $3000 TO GET THIS REOCCURRING PROBLEM FIXED.

02/06/2018
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 07/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG2BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR NHTSA CAMPAIGN NUMBERS: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 17V435000 (ELECTRICAL SYSTEM). CARBONE DODGE CHRYSLER JEEP RAM (5017 COMMERCIAL DR, YORKVILLE, NY 13495, (315) 736-3371) CONFIRMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/04/2018
Components: UNKNOWN OR OTHER
Incident Date: 02/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG2BC******
Summary

I HAVE HAD MANY PROBLEMS WITH MY 2011 DODGE DURANGO. I BOUGHT IT IN 2012. SINCE THEN IT'S BEEN IN AND OUT OF THE SHOP. I THINK IF I'M BOT MISTAKEN ITS BEEN SERVICE MORE THEN 10 TIMES. THEY HAVE REPLACED THE TIPM IN THE PAST. WELL IT'S BEEN A WHILE BUT RECENTLY IT STARTED ACTING UP AGAIN. I WAS DRIVING AND ALL THE GUAGES ON THE DASHBOARD WENT CRAZY. TURNING OFF AND ON ALL THE WARNING LIGHT STARTED TURNING ON AND OFF ALSO. MY WINDSHIELD WIPERS TURNED ON ALSO. THE HEATER TURNED ON I COULDN'T TURN IT OFF. AS I WAS DRIVING I COULDN'T EVEN CONTROL THE STEERING. IT WAS THE SCARIEST THING LIKE MY CAR WAS POSSESSED. THIS IS UNBELIEVABLE THAT A VECHICLE YOU SO MUCH MONEY CAN JUST DO THIS. I WAS SCARED FOR MY AND MY CHILDREN'S SAFETY. AND THERE WAS NOTHING I COULD DO. I TRIED MY BEST TO STAY CALM AND I JUST FOCED ON GETTING HOME. WHICH IS WHERE I WAS HEADED. I MADE IT HOME PARKED IN THE DRIVE WAY. NY CAR BARELY CLEARED TGE SIDEWALK INTO THE DRIVEWAY AND WOULDN'T MOVE ANY FARTHER. IT WAS MAKING AN UGLY LOUD RUMBLING NOISE. AND IT STARTED SMOKING ALOT OUT IF THE EXHAUST. IT SHUT OFF AND HASN'T TURNED IN SINCE THEN. I SAT THERE TRYING TO CALN DOWN BECAUSE MY ADRENALINE WAS GOING FROM BEING SCARED FOR MY CHILDREN. AND ALSO MY EXTENDED WARRANTY HAS EXPIRED SO ANY REPAIR COST WILL HAVE TO BE PAID OUT OF POCKET. I REMEMBER WHEN I TOLD MY HUSBAND I WANTED A DODGE DURANGO. BECAUSE IT WAS MY DREAM VEHICLE. NOW IT'S MORE LIKE A NIGHTMARE. IF MY FRIENDS ASK IF I LIKE MY DURANGO AND IF I WOULD RECOMMEND THEY BUY ONE I TELL THEM NO. THIS IS SAD BECAUSE WE HAVE ALWAYS BEEN A DODGE FAMILY.. AND NOW IM SITTING AT HOME WITH NO VEHICLE TO GET MY KIDS TO SCHOOL. AND I CAN'T EVEN GET TO WORK EITHER. MONEY DOWN THE DRAIN. YOU WOULD THINK DODGE WOULD MAKE A DEPENDABLE CAR FOR THEIR LOYAL CUSTOMERS.

01/31/2018
Components: ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
Incident Date: 01/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GGXBC******
Summary

I WAS DRIVING HOME FROM WORK AT NIGHT. MY BATTERY LIGHT CAME ON. JUST GOT A NEW BATTERY A FEW MONTHS AGO WHEN WIRING HARNESS WAS REPLACED, BECAUSE OF HEADLINER FIRE, DUE TO SUN VISOR RECALL. SO, I PULL INTO A PARKING LOT, ALL KINDS OF STRANGE LIGHTS STARTED FLASHING CAR COMPLETELY LOST ALL POWER, NO LIGHTS NO EMERGENCY LIGHTS, NOTHING! LOOKED UNDER HOOD AND THE ALTERNATOR WAS SMOKING. CALLED CORPORATE SAID IT WAS A RECALL BUT THEY DO NOT HAVE A FIX FOR IT. I HAVE TO COME OUT OF POCKET AND PAY FOR REPAIRS AND BE REIMBURSED BY DODGE. IT ALSO RUINED MY BATTERY. CAR IS STILL BEING SERVICED SO DON'T KNOW IF ANYTHING ELSE WAS DAMAGED AS OF YET. I WILL UPDATE.

01/31/2018
Components: ELECTRICAL SYSTEM
Incident Date: 07/13/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RE4GGXBC******
Summary

I WAS DRIVING AROUND TOWN ABOUT 35 MILES PER HOUR AND SMOKE STARTED COMING FROM THE DRIVERS SIDE HEADLINER. HAD VEHICLE TOWED AT MY EXPENSE TO DEALERSHIP. THEY ENDED UP REPLACING WIRING HARNESS, THAT WAS DAMAGED DUE TO SUN VISOR RECALL. IT WAS IN SHOP FOR ABOUT 8 WEEKS.

01/29/2018
Components: POWER TRAIN,FORWARD COLLISION AVOIDANCE
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE6GT4BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE DECELERATED WHILE DRIVING APPROXIMATELY 50 MPH. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE FAILED. THE TRANSMISSION MODULE WAS REPLACED. THE CONTACT STATED THAT THE COLLISION WARNING CAMERA ALSO FAILED AND THE COLLISION CAMERA WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN BACK TO THE UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE COLLISION WARNING SENSOR FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE COLLISION CAMERA SENSOR WAS NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

01/26/2018
Components: AIR BAGS,STRUCTURE,SERVICE BRAKES
Incident Date: 01/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GGXBC******
Summary

MY CAR LOST ALL POWER!! WHILE I WAS DRIVING HOME FROM WORK AT NIGHT. WOULD NOT EVEN LOCK. NO LIGHTS, NO POWER AT ALL. I WAS ATTEMPTING TO DRIVE MY COMMUTE HOME ABOUT 20 MILES AT NIGHT .

01/12/2018
Components: POWER TRAIN
Incident Date: 01/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG8BC******
Summary

"DURANGO RECALL" MY DURANGO HAS DEVELOPED A LEAK OF A TRANSLUCENT/LIGHT GREEN SUBSTANCE. ONE SHOP INITIALLY DIAGNOSED IT AS A POWER STEERING LEAK, BUT AFTER TAKING IT TO AAMCO, THEY RECOMMENDED A NEW RADIATOR. NOI ONE HAS WANTED TO TAKE OFF THE GRILL WITHOUT CHARGING ME HUNDREDS OF DOLLARS, AND SO IU DECIDED TO REVIEW COMPLAINTS OF OTHER DODGE/JEEP OWNERS ON YOUTUBE. AFTER SEVERAL HOURS OF RESEARCH AND DISCOVERING DOZENS OF OTHER CONSUMERS WITH THE SAME ISSUE AS MINE, I HAVE DETERMINED THE PROBLEM TO BE THE AC CONDENSER/TRANSMISSION COOLER UNIT. APPARENTLY, COOLANT WEEPS FROM THE UPPER RIGHT (AS YOU LOOK AT IT) OR FROM THE DRIVER'S SIDE IF YOU ARE IN THE CAR, AND THE OIL FROM THE CONDENSOR/COOLER THEN SATURATES THE POWER STEERING LINES , THUS GIVING RISE TO INITIAL FALSE DIAGNOSES. BASED ON THE FACT THAT MY POWER STEERING LEVELS HAVE NOT BEEN AFFECTED WHILE PUDDLES OF TRANSLUCENT/GREEN SUBSTANCE GATHERS IN MY DRIVEWAY AND OIL PANS, I AM CONFIDENT THE CONDENSER/COOLER UNIT IS DEFECTIVE AND OUT TO BE RECALLED IMMEDIATELY. I HAVE INCLUDED PHOTOS TO ILLUSTRATE THE PROBLEM.

01/11/2018
Components: ELECTRICAL SYSTEM
Incident Date: 01/02/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 50 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO A SHOULDER LANE AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO LOCAL DEALER (LAKELAND CHRYSLER DODGE JEEP RAM, 2875 MALL HILL DRIVE, LAKELAND, FL, 33810) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR, BATTERY, AND POWER CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS WERE NOT AVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM), BUT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

01/09/2018
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 11/22/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1D4RD4GG0BC******
Summary

2 SEPARATE RECALLS ON MY VEHICLE AFTER MY VEHICLE HAS ALREADY HAD 2 OTHER RECALLS REPAIRED. THE FIRST ONE IS T59 REGARDING A BRAKE BOOSTER WATER SHIELD. I RECEIVED A LETTER REGARDING THE RECALL A WEEK OR SO BEFORE THANKSGIVING AND IT JUST STATED 'IMPORTANT SAFETY RECALL'. I START MAKING PHONE CALLS TO DEALERS AND EVEN SCHEDULE AN APPOINTMENT WITH THE PROVIDED PHONE NUMBER AT HUNTINGTON BEACH DODGE TO HAVE THE VEHICLE INSPECTED. WHEN I SHOWED UP TO MY APPOINTMENT, THE SERVICE ADVISOR WAS RUDE AND ENDED UP TELLING ME THAT HE JUST PUT HIS LAST PARTS ON ANOTHER VEHICLE. I HAD AN APPOINTMENT. I SHOWED UP FOR NOTHING. SO I CALL AROUND SINCE NOVEMBER OF 2017 TO FIND A DEALER WITH THE PARTS. NOBODY HAD THEM AND NOT ONE DEALERSHIP SEEMED TO BE IN A HURRY TO REMEDY THE RECALL, TELLING ME 'IT'S NOT THAT BIG OF A DEAL'. WELL IT IS ACTUALLY, BECAUSE WHEN I LOOK AT THE CARFAX REPORT ON THIS VEHICLE, THE FIRST 7 MONTHS SINCE IT WAS BRAND NEW IT WAS IN OKLAHOMA USED AS A RENTAL CAR FOR 17,000 MILES UNTIL IT WAS SOLD. IT WAS ALSO IN OKLAHOMA DURING THE WINTER MONTHS WHERE IT'S RAINING AND SNOWING, FALLING PERFECTLY IN LINE WITH THE RECALL. THE VEHICLE TO THIS DAY HAS YET TO BE INSPECTED FOR NUMEROUS REASONS INCLUDING ALL CONTACTED DEALERSHIPS MISSING THE PARTS NEEDED FOR REPLACEMENT AND LACK OF AVAILABILITY OF LOCAL DEALERSHIPS TO SERVICE THE VEHICLE. LOW AND BEHOLD, A WEEK AFTER RECEIVING THAT RECALL NOTICE, I ENDED UP IN A COLLISION WITH ANOTHER VEHICLE BECAUSE I COULD NOT SLOW DOWN IN TIME AND HAD TO TAKE A POINT ON MY DRIVING RECORD AND POTENTIALLY HAVE MY PREMIUMS RAISED. NOT ONLY THAT, THE CALIFORNIA DMV HAS ISSUED ME A MANDATORY HEARING IN WHICH I HAVE TO RETEST IN ORDER TO DETERMINE MY ABILITY TO DRIVE. A FEW DAYS AGO, I RECEIVED A DIFFERENT NOTICE THAT NOW READS 'URGENT RECALL' AND I'M STILL HAVING THE SAME ISSUE GETTING THE VEHICLE IN FOR SERVICE, WHILE I DRIVE WITH ADEFECT

01/09/2018
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 11/22/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1D4RD4GG0BC******
Summary

FOLLOW UP TO PREVIOUS COMPLAINT, RUNNING OUT OF CHARACTERS AND FILES NOT UPLOADING. THE VEHICLE HAS SLOWLY BUT INCREASINGLY BECOMING HARDER TO SLOW DOWN. DAY BY BY, THE VEHICLE REQUIRES MORE AND MORE BRAKE PRESSURE. NOT A SINGLE DEALERSHIP HAS PARTS FOR BOTH OUTSTANDING RECALLS ON MY VEHICLE (T59- BRAKE BOOSTER WATER SHIELD AND T-36 - ALTERNATOR AT EXCEPTIONAL RISK OF CATCHING FIRE.) MOPAR HAS NO IDEA WHEN THE PARTS WILL BE AVAILABLE EITHER. ACCORDING TO THE NHTSA POLICY FOR AUTOMOBILE MANUFACTURERS WHO ISSUE RECALLS, THEY MUST DO SO IN A TIMELY MANNER. FOR T59, THE WATER SHIELD AFFECTING BRAKING ABILITY BEING ISSUES IN NOVEMBER OF 2017, COMING INTO JANUARY OF 2018 STILL WITH NO PARTS IS ABSURD EVEN MORE ABSURD THAN THAT IS THE T36 RECALL OF SEVERAL DIFFERENT MODELS, STATING THAT THE ALTERNATOR CAN POTENTIALLY CATCH FIRE WHICH COULD ALSO LEAD TO A VERY DEVASTATING SITUATION. THAT RECALL WAS ISSUED IN JUNE OF 2017 AND IT IS JANUARY OF 2018 AND THOSE REPLACEMENT ALTERNATORS ARE STILL NOT AVAILABLE. MY CAR HAS BECOME A TICKING TIME BOMB JUST WAITING TO GO OFF AND I DO NOT FEEL LIKE DODGE IS TAKING THESE RECALLS SERIOUSLY ENOUGH. I DO FEEL LIKE THE BRAKING ISSUE RECALL HAS CONTRIBUTED TO MY ACCIDENT IN NOVEMBER, CREATING A POINT ON MY DRIVING RECORD, AND NOW A DMV HEARING FOR DRIVING COMPETENCY. THE SAFETY OF MY VEHICLE HAS BEEN COMPROMISED SEVERELY, WHICH COMPROMISES MY SAFETY, MY PASSENGERS SAFETY, AND ALL OF THE OTHER DRIVERS ON THE ROAD AS WELL. DODGE/MOPAR SEEMS TO NOT CARE VERY MUCH ABOUT THESE ISSUES AND KEEP REFERRING ME TO THE DEALERSHIPS. IVE BEEN TRYING TO GET IN SINCE NOVEMBER BEFORE MY ACCIDENT TO HAVE THE WATER SHIELD EVALUATED AND BRAKES AS WELL FOR DAMAGE. AND GIVEN THE HISTORY OF RECALLS FOR MY VEHICLE ALONE, THE OTHER 2 RECALLS FOR VANITY MIRROR WIRING POTENTIALLY CATCHING FIRE AND ALSO FUEL PUMP FAILURE, MY DODGE MET THE CRITERIA FOR BOTH.

01/06/2018
Components: POWER TRAIN
Incident Date: 01/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT9BC******
Summary

THE NEUTRAL BUTTON HAS BECAME STUCK WHICH SENDS A MESSAGE ON THE DASH TO SHIFT IN NEUTRAL FOR TOW MODE OR TO DRIVE 3-5MPH TO PUT IN LOW AWD SO I DID ACCORDING TO OWNERS MANUAL AND NOW THE TRANSFER CASE IS STUCK IN NEUTRAL FOR TOWING BEHIND RV NEUTRAL BUTTON IS STUCK SO NOW IT IS UNAVAILABLE TO DRIVE, WHICH LEADS ME TO BELIEVE A FAULTY NEUTRAL SWITCH IF YOU READ DODGE FORUMS OTHERS HAVE HAD SAME ISSUES

01/02/2018
Components: ELECTRICAL SYSTEM
Incident Date: 06/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG5BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THEY COULD PERFORM AN INTERIM REPAIR BY INSTALLING A NEWER DEFECTIVE ALTERNATOR. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/27/2017
Components: POWER TRAIN,ENGINE
Incident Date: 07/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT8BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE LOST POWER AND SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SIDE AND WAS RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AT: TELEGRAPH CHRYSLER DODGE JEEP RAM,LOCATED AT 12000 TELEGRAPH RD, TAYLOR, MI, 734-947-2300. THE VEHICLE WAS ALSO TAKEN TO THE DEALER AT: SUBURBAN CHRYSLER DODGE JEEP RAM OF GARDEN CITY, LOCATED AT 32850 FORD RD, GARDEN CITY, MI, 734-421-5700. THE CONTACT STATED THAT NONE OF THE DEALERS WERE ABLE TO DUPLICATE THE FAILURE, SO THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS ABOUT 65,000.

12/13/2017
Components: ELECTRICAL SYSTEM
Incident Date: 04/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG9BC******
Summary

WHILE DRIVING MY 2011 DODGE DURANGO TO THE STORE THE CHECK ENGINE AND BATTERY LIGHT APPEARED, I DROVE THE VEHICLE TO O'REILLY TO HAVE THEM TEST IT, IT SHOWED THE ALTERNATOR WAS BAD, I PURCHASED A NEW ALTERNATOR FROM THEM AND WITHIN 1/4 MILE OF LEAVING O'REILLY MY DASH LIGHTS STARTED FLASHING WINDSHIELD WIPERS STARTED GOING AND THE CAR DIED IN THE MIDDLE OF AN INTERSECTION. SOME PASSER-BY'S HELPED PUSH MY CAR INTO A PARKING LOT WHERE MY HUSBAND MET ME AND INSTALLED THE NEW ALTERNATOR, STILL THE CAR WOULDN'T DO ANYTHING. HAD IT TOWED BACK TO THE HOUSE AND KEPT IT ON A CHARGER (ADVICE FROM THE TOW TRUCK DRIVER) AND STILL THE NEXT DAY NOTHING, MEANWHILE RESEARCHING THE PROBLEM ONLINE AND SAW THIS WAS A COMMON ISSUE AMONG DODGE DRIVERS. I CALLED DODGE AND THEY SAID MY PARTICULAR ALTERNATOR HAD NOT BEEN RECALLED AND THERE WAS NOTHING THEY COULD DO. THE CAR SAID KEY NOT DETECTED THE FOLLOWING MORNING AFTER BEING CHARGED ALL NIGHT. I THEN HAD IT TOWED TO A MECHANIC, THEY SAID THE PCM AND THE BATTERY WERE FRIED AND HAD TO TOW IT TO DODGE FOR THE NEW PCM. SO A NEW ALTERNATOR, NEW PCM AND BATTERY, THEN FINALLY MY CAR WAS RECALLED 8/2017. I WAS SENT A RECALL NOTICE STATING IF I HAD ALREADY HAD IT REPAIRED I WAS ELIGIBLE FOR REIMBURSEMENT AND TO SEND IN MY RECEIPTS AND I WOULD HAVE PAYMENT IN 60 DAYS. AT DAY 78 I CALLED THE FCA ASSISTANCE CENTER AND WAS TOLD THEY HAD EVERYTHING TO CALL BACK IN A WEEK, I CALLED BACK IN A WEEK THEY WANTED MORE DOCUMENTS WHICH I HAD ALREADY SENT, BUT UPLOADED AGAIN, I CALLED THEN EVERY OTHER DAY FOLLOWING UP JUST TO BE TOLD YESTERDAY MY REQUEST IS DENIED. THEY ARE SAYING THAT THERE IS NO PROOF THAT THE FAILED ALTERNATOR CAUSED THE PCM AND BATTERY TO FRY, SO THEY ARE NOT REIMBURSING ME FOR ANYTHING. I AM STILL WAITING FOR A MANAGER TO CALL ME BACK WISHFUL THINKING OUT $1779 FOR NOW

12/05/2017
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG5BC******
Summary

MY ALTERNATOR SHORT CIRCUITED AND SMOLDERED IN THE MIDDLE OF A BUSY STREET WITH MY 3 YR OLD IN THE CAR. I WAS ABLE TO GET MY SON AND I OUT OF THE CAR LUCKILY. AFTER GETTING IT TOWED TO A MECHANIC IT WAS REPLACED FOR OVER $1100! HOWEVER, MY ON-BOARD COMPUTER MAY HAVE POTENTIALLY FRIED AS WELL SO IT IS CURRENTLY AT A CHRYSLER/DODGE DEALER. AFTER RESEARCHING I FOUND THE ALTERNATOR WAS RECALLED. I SPOKE WITH THE DEALER'S SERVICE AND THEY STATED THAT I SHOULD RECEIVE SOMETHING IN THE MAIL ABOUT THE RECALL "ANY DAY" SINCE I NEVER DID. I WAS TOLD I WOULD HAVE TO PAY UPFRONT FOR THE REPAIRS AS WELL AND WOULD BE REIMBURSED "IN ABOUT A MONTH OR SO." THIS RECALL WAS ON 6/9/17. IT IS DECEMBER! THERE IS STILL NO REMEDY FOR THIS AS STATED BY MY DEALER AS THEY SAID "PARTS FOR THIS RECALL WON'T BE AVAILABLE UNTIL AFTER THE 1ST OF THE YEAR." THIS IS NEGLECT AND LAZINESS ON THE PART OF EITHER THE DEAL OR CHRYSLER AS A WHOLE! IF MY SON AND I WERE ON THE HIGHWAY WE COULD HAVE BEEN SERIOUSLY HURT OR EVEN WORSE! HOW, AFTER 6 MONTHS, IS THERE NOT PARTS AVAILABLE FOR THIS MAJOR RECALL?!?!?!?!

11/21/2017
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 11/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG7BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE BATTERY INDICATOR ILLUMINATED. UPON TURNING THE VEHICLE OFF AND ON, THE INDICATOR DID NOT ILLUMINATE AGAIN. THE DAY AFTER THE WARNING INDICATOR FLASHED, WHILE THE CONTACT WAS REVERSING THE VEHICLE OUT OF THE DRIVEWAY, THE INSTRUMENT PANEL WARNING INDICATORS FLASHED, THE LIGHTS FLASHED, AND THERE WAS A LOSS OF POWER. THE VEHICLE WAS PARKED NEAR THE CONTACT'S RESIDENCE. UPON TURNING THE VEHICLE OFF, IT FAILED TO RESTART. THE CONTACT WAS NOT NOTIFIED, BUT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 17V435000 (ELECTRICAL SYSTEM). THE DEALER (ALL AMERICAN CHRYSLER JEEP DODGE FIAT OF SAN ANGELO, 4310 SHERWOOD WAY, SAN ANGELO, TX 76901, (325) 284-3032) INDICATED THAT THEY WOULD SCHEDULE AN APPOINTMENT ON 11/27/17. THE DEALER STATED THAT THEY WOULD REPLACE THE ALTERNATOR ASSEMBLY WITH THE SAME PART, BUT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/21/2017
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 10/02/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RE4GG8BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE REVERSING THE VEHICLE TO PARK IN A PARKING AREA, AN ABNORMAL NOISE WAS HEARD. THE VEHICLE WAS TURNED OFF AND, WHEN IT WAS RESTARTED, THE ABNORMAL NOISE CONTINUED. UPON INSPECTION UNDER THE HOOD, THE CONTACT OBSERVED SMOKE AND FLAMES. A FIRE EXTINGUISHER WAS PRESENT TO EXTINGUISH THE FLAMES. THE ALTERNATOR ASSEMBLY WAS DISCONNECTED, BUT IT HAD BURNED ALONG WITH OTHER NEARBY PARTS. THE VEHICLE WAS TOWED TO THE DEALER (DWAYNE LANE'S CHRYSLER JEEP DODGE RAM, 10515 EVERGREEN WAY, EVERETT, WA 98204, (425) 267-9000) AND THE PART WAS REPLACED WITH THE SAME PART AND THE BATTERY. THE DEALER INDICATED THAT THE PART WAS UNAVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

11/19/2017
Components: SERVICE BRAKES,ENGINE
Incident Date: 11/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG6BC******
Summary

I HAVE RECEIVED A RECALL FOR THE ALTERNATOR DIODE THERMAL FATIGUE AND STILL HAVE NOT GOTTEN ANY RESPONSE TO FIX MY VEHICLE. THE RECALL FOR THE BRAKE BOOSTER WAS OUT SEPTEMBER AND HERE IT IS NOVEMBER AND I HAVE NOT BEEN MADE AWARE OF THIS RECALL. I FOUND THE RECALL ON LINE.

11/15/2017
Components: UNKNOWN OR OTHER
Incident Date: 10/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT5BC******
Summary

UNDER LIGHT ACCELERATION THESE IS A RATTLING/ VIBRATION FROM FRONT DRIVER'S SIDE. TYPICALLY BETWEEN 1000-3000RPM IN ANY GEAR OR ROAD CONDITION. SOUND IS EASILY AUDIBLE FROM INSIDE FROM ALL PASSENGERS. HAVE REPLACED WHEEL BEARINGS, STRUTS, SWAY BARS TRYING TO FIX WITH NO LUCK. 5.7 HEMI, AUTOMATIC, AUTO AWD/4LOW

11/15/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GGXBC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CRISWELL CHRYSLER JEEP DODGE RAM FIAT IN GAITHERSBURG, MARYLAND 20878 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/07/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG7BC******
Summary

TAKATA RECALL. THE ELECTRICAL SYSTEM WENT OUT IN THE TRUCK CAUSING IT TO COME TO A COMPLETE STOP IN TRAFFIC. WE HAD THE CAR TOWED TO THE NEAREST SHOP WHICH WAS FIRESTONE ON CENTRAL IN SOUTH PHOENIX. DODGE REFUSES TO PAY FOR THE REPAIRS.

10/30/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG9BC******
Summary

RECEIVED A NOTICE OF RECALL THAT THE ALTERNATOR MAY CATCH FIRE. AFTER 5 MONTHS, PARTS ARE STILL NOT AVAILABLE. I AM AFRAID TO DRIVE THE CAR ON A LONG TRIP.

10/25/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT1BC******
Summary

I WAS DRIVING ALONG THE HIGHWAY AND THE TRUCK SUDDENLY JUMPS INTO 4LO, SO I TOGGLE WITH THE AWD TRANSFER CASE SWITCH, AND AFTER A FEW MINUTES OF DOING SO IT FINALLY STARTS DRIVING RIGHT. IT HAPPENED WITH MY WIFE AND SON, AND THEY WERE ALMOST WIPED BY A 18 WHEELER WHEN IT JUMPED INTO 4LO AND SLOWED DOWN ABRUPTLY AND THEN JUST DIED ON THE HIGHWAY, THIS HAS HAPPENED A NUMBER OF TIMES, NOW THE TRANSFER CASE IS DAMAGED, AND THE TRANSFER CASE SWITCH IS NO LONGER AVAILABLE BECAUSE THEY ARE FAULTY. IT GOT SO BAD THAT IT STOPPED CHANGING GEARS, IT WOULD ONLY GO TO PARK, BUT IT WOULDN'T ENGAGE BECAUSE OF THE SWITCH CANCELLING OUT THE TRANSFER CASE MOTOR.

10/20/2017
Components: ELECTRICAL SYSTEM
Incident Date: 10/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE5GG3BC******
Summary

MY DODGE DURANGO GOT AN ERROR ON THE DASH, INDICATING A CHARGING SYSTEM FAILURE AND IT SMELLED LIKE SOMETHING BURNING. SINCE THERE IS AN OPEN RECALL (T36) FOR A FAULTY ALTERNATOR I CONTACTED THE DEALER TO FIND OUT IF THEY HAVE THEM IN STOCK YET. THEY ASKED ME TO BRING THE VEHICLE IN. THE SERVICE ADVISER TOLD ME THAT IT WAS LIKELY THE ALTERNATOR THAT HAD FAILED. THE TECHNICIANS SUBSEQUENTLY TOLD HER IT WAS LITERALLY SMOKING AND THAT IT HAD DEFINITELY FAILED, AND THAT THEY WOULD REPLACE IT WITH ANOTHER OF THE SUSPECT ALTERNATORS AS THEY DIDN'T HAVE THE NEW ONES FROM DODGE YET. DURING THE 5 DAYS THEY HAD MY CAR THE TECHS REPLACED THE ALTERNATOR, BUT THE SYSTEM WAS STILL NOT CHARGING. THEY THEN FOUND THAT THE BATTERY HAD FAILED, PRESUMABLY DUE TO THE FAULTY ALTERNATOR WHICH WAS SHORTED INTERNALLY. AFTER REPLACING THE BATTERY, THE CHARGING SYSTEM WAS STILL NOT WORKING SO THEY DETERMINED THAT THE PCM (PROGRAMMABLE COMPUTER MODULE) HAD ALSO FAILED. THE SERVICE ADVISER CONTACTED THE CHRYSLER REP TO GET APPROVAL FROM CHRYSLER TO REPLACE THIS EXPENSIVE PART UNDER THE RECALL. THE REP CLAIMED THAT, SINCE THE INLINE FUSIBLE LINK ON THE CABLE FROM THE ALTERNATOR TO THE PCM HAD NOT BURNED UP, THE PROBLEM WAS NOT THAT THE ALTERNATOR HAD CAUSED THE MODULE TO FAIL. (THERE WERE ZERO ISSUES WITH MY CAR PRIOR TO THAT ERROR LIGHT COMING ON.) HE WOULD HAVE US BELIEVE THAT ALL THE ELECTRICAL FAILURES WERE A HUGE COINCIDENCE AND DENIED RESPONSIBILITY. THE DEALERSHIP DIDN'T AGREE AND WAS CERTAIN THE ALTERNATOR HAD CAUSED THE FAILURE. THEY WENT AROUND THE REP AND GOT IT COVERED UNDER AN EMISSIONS WARRANTY. HOWEVER, I HAD TO PAY A $150 DEDUCTIBLE WHICH IS WRONG. THIS RECALL POSES A SERIOUS RISK OF CAUSING A FIRE, LOSS OF ELECTRONIC CONTROLS. CHRYSLER SHOULD NOT BE ABLE TO DENY SUBSEQUENT DAMAGE CAUSED BY THE RECALLED ALTERNATOR FAILURE AND I SHOULD NOT HAVE TO PAY $150.

10/18/2017
Components: UNKNOWN OR OTHER
Incident Date: 05/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG1BC******
Summary

WHEN I SHUT OFF ENGINE AND EXIT THE VEHICLE, I LOCK THE DOORS. WHEN I PUT THE KEY IN MY POCKET AND WALK AWAY, THE VEHICLE WILL EITHER LOCK OR UNLOCK JUST BY WALKING WITH THE KEY IN MY POCKET. MOST RECENTLY, WHEN WALKING WITH IN POCKET, THE FRONT WINDOWS ROLL DOWN.

10/12/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,INTERIOR LIGHTING
Incident Date: 09/18/2017
Crash: No
Fire: Yes
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH, THE HEADLINER CAUGHT FIRE. A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER, BUT WAS NOT REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) DUE TO EXTENSIVE DAMAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE, BUT THE CONTACT HAD NOT HEARD BACK. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

10/12/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/09/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED AND THE INSTRUMENT CLUSTER FAILED. THE VEHICLE WAS TOWED TO A LOCAL DEALER DADEL AND DODGE CHRYSLER JEEP RAM LOCATED AT 16501 S DIXIE HWY MIAMI FL 33157 WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. UPON LEAVING THE DEALER THE VEHICLE STALLED AND WAS INFORMED TO REPLACE THE BATTERY. THE VEHICLE WAS REPAIRED. HOWEVER THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS INFORMED THAT THE BATTERY AND COMPUTER BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE # 32410393 BUT DID NOT OFFER FURTHER ASSISTANCE. THE VEHICLE FAILURE MILEAGE WAS 111,000. THE VIN WAS NOT AVAILABLE.

10/12/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG2BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE AT A STOP LIGHT, THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.

10/11/2017
Components: ENGINE
Incident Date: 09/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GTBC6******
Summary

FUEL RELAY RECALL -- NO PROBLEMS BEFORE REPLACEMENT, REPLACED IN DEC 2015 AND SINCE HAVE HAD CAR STALL INTERMITTENTLY WHILE DRIVING KIDS TO SCHOOL 5 TIMES. THE THREE MOST RECENT HAPPENING AT A MORE FREQUENT BASIS -- AND IN LAST 90 DAYS. I LOSE TOTAL POWER OF THE CAR WHILE DRIVING, IT GOES INTO A STALL AND WE HAVE TO PULL OVER, LET IT SIT FOR !10 MINUTES AND IT WILL RESTART AND GO. TYPICALLY IT IS WHEN I AM SLOWING DOWN AND GOING INTO A TURN OR BIGGER CURVE ON THE ROAD. I HAVE TAKEN BACK TO DODGE TO ASK THEM TO FIX -- DIOGNOSTICS TELLS THEM NOTHING WRONG AND THEY WILL NOT REPLACED THE ALREADY RECALLED (AND REPLACED) PART AS THEY SAY THEY CANNOT CONFIRM IT IS THE CAUSE. MEANWHILE, I AM DRIVING A CAR THAT MAY STALL AT ANYTIME EVEN THOUGH DEALERSHIP CANNOT FIND ON DIOGNOSTIC TESTS.

10/05/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,INTERIOR LIGHTING
Incident Date: 03/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT6BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. STERLING DODGE (5504 I-49 FRONTAGE RD, OPELOUSAS, LA 70570, (337) 942-1241) WAS CONTACTED, BUT WAS UNABLE TO REMEDY THE VEHICLE DUE TO THE LIMITED QUANTITIES OF PARTS BEING SUPPLIED TO THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

10/01/2017
Components: UNKNOWN OR OTHER
Incident Date: 09/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG7BC******
Summary

CAR WONT RUN I SWITCH THE KEY ON IT SOUNDS LIKE THE ENGINE ENTIRELY SHAKING AND IT JUST SOUNDS LIKE ITS GOING TO START BUT IT DOESN'T IT SHUTS OFF ON IT'S OWN. I GOT THIS CAR FROM CARMAX SUMMER OF 2014 I'M STILL PAYING FOR IT EVERY MONTH I'VE FIXED IT OUT OF POCKET FOR THE ALTERNATOR. WHICH WAS ONE OF THE RECALLS IT HAD. I TOOK IT ABOUT TWO MONTHS AGO TO THE CHRYSLER CENTER NEAR BY AND HAD EVEN MORE VARIOUS RECALLS TAKEN CARE OF. I'M REALLY DISAPPOINTED THAT THIS TIME I CALLED AND CHECKED IN WITH THE CHRYSLER CENTER I TOOK IT TO IS SAYING THERE'S NO NEW RECALLS ON MY CAR. I SHOULDN'T HAVE TO PAY MONTHLY FOR A CAR THAT I CANT DEPEND ON ITS NOW SITTING IN MY DRIVEWAY. I NEED HELP.

09/26/2017
Components: ELECTRICAL SYSTEM
Incident Date: 09/12/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE ALTERNATOR OVERHEATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (LARRY H MILLER CHRYSLER JEEP DODGE RAM ALBUQUERQUE, 8528 LOMAS BLVD NE, ALBURQUEQUE, NM 87110) WHERE IT WAS DIAGNOSED THAT THE HIGH VOLTAGE CAUSED THE COMPUTER MAIN BOARD TO FAIL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 32398239. NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

09/20/2017
Components: ELECTRICAL SYSTEM
Incident Date: 09/15/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RD4GG7BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 25 MPH, THE CONTACT BECAME AWARE OF SMOKE UNDER THE HOOD OF THE VEHICLE AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO NAPLETON CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403, (888) 603-6213) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

09/19/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG3BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (CHRYSLER DODGE JEEP OF PARAMUS, 315 ROUTE W PARAMUS, NJ 07602) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE CONTACT COULD PAY FOR A RENTAL VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/11/2017
Components: ELECTRICAL SYSTEM
Incident Date: 09/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE5GG7BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WOULD BECOME AVAILABLE IN JANUARY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/08/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG6BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND WOULD NOT SHIFT INTO NEUTRAL IN ORDER TO BE MOVED. THE VEHICLE WAS TOWED TO THE RIVER OAKS CHRYSLER DODGE JEEP RAM DEALER (4807 KIRBY DR, HOUSTON, TX) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND BATTERY WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. TWO WEEKS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000(ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE IN DECEMBER. THE CONTACT WAS INFORMED THAT SHE WOULD NOT BE REIMBURSED FOR THE PREVIOUS REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

09/06/2017
Components: POWER TRAIN
Incident Date: 08/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG7BC******
Summary

THE TRANSFER CASE IN MY VEHICLE RECENTLY HAD AN ISSUE. THE INTERNAL CHAIN WOULD SLIP ON ACCELERATION AND THE RATE OF ACCELERATION WOULD BE LIMITED BY THIS EVENT. IT WOULD OCCUR ON MILD TO HARD ACCELERATION BUT SLOW ACCELERATION IT WAS NOT NOTICED OR DID NOT OCCUR. MY THEORY IS ON MILD TO HARD ACCELERATION MORE POWER IS TRANSFERRED TO THE FRONT WHEELS THUS PUTTING MORE ENERGY INTO THE FAILING CHAIN CAUSING THE SLIP. YOU COULD HEAR AND FEEL THE DEEP THUD/CLICKING NOISE AS THIS HAPPENED. BECAUSE IT LIMITED ACCELERATION THIS IS POTENTIALLY HAZARDOUS WHEN CROSSING FREEWAYS WITH CARS GOING 50-70 MPH AND YOU NEED TO MAKE A CROSSOVER. MY FAMILY DOES THIS DAILY. THE REPAIR WAS DELAYED BECAUSE THE MECHANIC COULD NOT OBTAIN THE PARTS. THE PART WAS NOT AVAILABLE FROM THE MOPAR DEALERSHIP NETWORK ANYWHERE. THE MECHANIC EVENTUALLY HAD TO LOCATE A USED PART, ARRANGE DELIVERY, AND REBUILD A FUNCTIONING TRANSFER CASE FROM MY OLD ONE AND THE SALVAGED PART. THE MECHANIC TOLD ME THAT THE TRANSFER CASE HAS A HIGH FAILURE RATE AND THAT IS WHY THE PART WAS DIFFICULT TO OBTAIN, THE COST WAS CONSIDERABLY MORE, AND THE REPAIR RAN SEVERAL EXTRA DAYS. HIS INITIAL ESTIMATE FOR THE REPAIR WAS $1600. THE FINAL BILL WAS $2500. THE VEHICLE WAS DELIVERED ON THE THURSDAY MORNING 8/17/17 WITH AN EXPECTED DIAGNOSIS BY THE END OF THE NEXT DAY. ON 8/18/17 THE EMPLOYEES TOLD ME ABOUT THE ISSUE WITH THE PART. THE VEHICLE WAS RETURNED ON 8/14/17 APPROXIMATELY 2 DAYS LONGER THAN EXPECTED BECAUSE OF THE PART AVAILABILITY.

08/24/2017
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 08/20/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RD4GG7BC******
Summary

DRIVING ABOUT 1 MILE AND AIR CONDITIONER BY ITSELF WENT TO A LOWER SPEED, KEPT DRIVING FOR ABOUT ANOTHER 10 MILES AND PROCEEDED TO GET ON FREEWAY WHEN DID SO, DRIVERS SEATBEALT FLASHING THAT WAS NOT BUCKLED THEN ALL THE LIGHTS ON THE DASHBOARD WERE FLASHING AND THE AIR COMPLETELY SHUT OFF. IT WAS HOT SO PROCEEDED TO ROW DOWN WINDOWS AND WAS NOT ABLE TO, ALMOST LIKE LOST POWER.. GOT OFF FREEWAY ( THANK GOD) AND GOT TO A STOP IN A SAFE PLACE, SMELT SOMETHING BURNING, TURNED OFF CAR WHEN DID SO WINDSHIELD WIPERS WENT CRAZY AND THEN SAW SMOKE COMING FROM ENGINE. WAITED FOR AAA IN MEAN TIME TRIED TO START CAR BACK UP AND WOULDN'T BUDGE CLICKING SOUND (LIKE ALTENATOR) TRYING TO START CAR THEN IT COMPLETELY SHUT OFF, COMPLETELY DEAD!!!

08/22/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG4BC******
Summary

YESTERDAY I STARTED MY 2011 DODGE DURANGO UP ON MY LUNCH BREAK. THE VEHICLE THEN OMITTED A HIGH PITCH SOUND. IT ALMOST SOUNDED LIKE SIRENS, AND THE SOUND GOT LOUDER AS I BEGAN TO DRIVE. ABOUT 30 SECONDS AFTER THE NOISE, MY BATTERY LIGHT CAME ON. AFTER ARRIVING AT MY WORK 5 MINUTES LATER, I CALLED MY HUSBAND AND HE SAID IT SOUNDED LIKE AN ALTERNATOR ISSUE. THE VEHICLE WAS PARKED A LITTLE OVER 3 HOURS WHEN HE ARRIVED TO MY WORK. HE POPPED THE HOOD, AND SMOKE HAD FILLED UP IN THERE. HE COULDN'T TELL WHERE THE SMOKE WAS COMING FROM BECAUSE IT WAS EVERYWHERE. HE EVENTUALLY GOT INTO THE VEHICLE UNDERNEATH THE PASSENGER SEAT TO UNPLUG THE BATTERY. AT THAT POINT WE CALLED A TOW TRUCK TO TAKE IT TO THE DEALERSHIP. WHEN I TRIED TO GET THE KEY FOB INTO THE IGNITION, IT WOULD NOT GO IN WITHOUT FORCE, AS SOMETHING HAD MELTED INSIDE THERE AS WELL. I CHECKED THE NHTSA DATABASE FOR ANY PROBLEMS, WHERE I DID FIND A RECALL FOR THE EXACT SAME ISSUE FOR MY YEAR, MAKE AND MODEL. HOWEVER, AFTER ENTERING MY VIN#, THE RECALL SAID IT DID NOT APPLY TO MY VEHICLE. I THINK THIS SHOULD BE INVESTIGATED FURTHER, AS THIS COULD HAVE TURNED OUT TO BE A DEADLY SCENARIO.

08/22/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG9BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH, SEVERAL WARNING INDICATORS ILLUMINATED, THE STEERING SEIZED, AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO CHAMPLAIGN DODGE (LOCATED AT 1906 MORELAND BOULEVARD, CHAMPAIGN, IL 61822, (217)352-4273) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 101,500.

08/21/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 08/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG6BC******
Summary

ON AUGUST 19TH I WAS DRIVING WITH MY KIDS WHEN ALL OF A SUDDEN ALL THE WARNING LIGHTS ALONG WITH MY SEATBELT WARNING LIGHTS STARTED TO GO ON AND OFF. MY RADIO AND MY CONTROL PANEL STARTED TO TURN ON AND OFF ON ITS OWN. ALSO THE AC STOPPED WORKING, IT SOUNDED LIKE IT WAS RUNNING BUT NO AIR FLOW WOULD COME OUT. THEN I BEGAN TO HAVE NO ACCELERATION. WE RESEARCHED THAT THERE WILL BE A RECALL ON THE ALTERNATORS FOR MY 2011 DURANGO BUT BECAUSE NOTHING HAS BEEN RELEASED DODGE TOLD US WE ARE ON OUR OWN. THIS COULD HAVE CAUSED AN ACCIDENT AND I HAD NO WARNING ABOUT WHAT COULD HAPPEN. THIS IS A BIG SAFETY CONCERN ESPECIALLY WHEN THIS IS OUR FAMILY CAR AND MY KIDS ARE WITH ME IN THE VEHICLE.

08/18/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD5GG7BC******
Summary

WHILE DRIVING, A LOAD WHINING NOISE STARTED COMING FROM THE ENGINE COMPARTMENT. SHORTLY AFTER, THE A/C STARTED BLOWING HOT AIR. WE STOPPED THE VEHICLE AND TURNED OFF THE ENGINE. WHEN I OPENED THE HOOD, SMOKE WAS COMING FROM THE ALTERNATOR AND IT WAS VERY HOT. WHEN I GOT THE VEHICLE HOME THE BATTERY WAS DRAINED OF ELECTRICAL POWER. THE ALTERNATOR WAS REMOVED AND THE BATTERY POST HAD A SHORT CIRCUIT TO GROUND.

08/17/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GGXBC******
Summary

I HAVE A 2011 DODGE DURANGO WITH 53000 MILES ON IT. THE ALTERNATOR HAS WENT OUT AND NEEDS TO BE REPLACED. THERE IS A NHTSA CAMPAIGN NUMBER 17V435000 THAT DESCRIBES MY VEHICLE PERFECTLY, YET MY VIN NUMBER IS NOT INCLUDED. LUCKILY I GOT MY VEHICLE IN TO THE DEALER BEFORE THE VEHICLE SHUT OFF DURING DRIVING ON A HIGHWAY OR ROAD. THIS COULD HAVE HAPPENED. THERE ARE A LOT OF PEOPLE THAT HAVE HAD SIMILAR COMPLAINTS THAT THEY HAVE THE SAME MAKE, MODEL, ENGINE, ALTERNATOR THAT IS IN THE RECALL, YET THEIRS IS NOT INCLUDED. I REALLY HOPE DODGE/CHRYSLER EXPANDS THIS RECALL BECAUSE IT ISN'T JUST LIMITED TO THE VINS THAT THEY HAVE NOTIFIED. THE SYSTEM IS DEFINITELY MORE WIPESPREAD AND CAN BE PROVEN EASILY BY ALL THE COMPLAINTS SIMILAR TO MINE. I HAVE CONTACT DODGE AND THEY HAVE NOT BEEN HELPFUL SO FAR. THIS WILL END UP COSTING ME ALMOST $900 ON A PART THAT SHOULD BE RECALLED. THEY NEED TO BE HELD RESPONSIBLE FOR THIS.

08/16/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE5GG2BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO WESTBURY JEEP, CHRYSLER, DODGE, RAM (100 JERICHO TURNPIKE JERICHO, LONG ISLAND,11753 (888) 571-6211) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR MALFUNCTIONED AND OVERHEATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RESEARCHED ONLINE AND FOUND AN UPCOMING RECALL TO BE ISSUED ON AUGUST 24, 2017, BUT WAS NOT SURE IF THE VIN WAS INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS AWAITING A CALLBACK TO VERIFY IF THE VIN WAS INCLUDED IN THE UPCOMING RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 90,300.

08/15/2017
Components: ELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPER
Incident Date: 08/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG5BC******
Summary

DRIVING HOME FROM A FAMILY TRIP 220 MILES AWAY MY 2011 DURANGO DASH LIGHTS AND GAGES WENT HAYWIRE FLICKERING ON AND OFF, WINDOWS WOULD NOT ROLL DOWN, AC WENT OUT BUT HEAT WAS BLOWING, LOUD HIGH PITCH SOUND CAME FROM THE ENGINE, RADIO WENT OUT, WIPERS GOING ON FULL SPEED AND COULD NOT TURN THEM OFF. FINALLY WE LOST POWER STEERING, PARKED AND THE CAR SHOOK BAD AS WE TURNED IT OFF. WENT TO TURN ON AND NOTHING IT WOULDN'T START. AAA CAME OUT SAID ALTERNATOR WAS TOAST, REPLACED THAT THEN IT SAID BATTERY WAS DEAD,( COULDNT EVEN GET THE VEHICLE IN NEUTRAL TO TOW), SO REPLACED THAT. WAS ABLE TO DRIVE FOR ABOUT 3 MILES AND IT STARTED ALL OVER AGAIN BUT THIS TIME A BAD SMELL (BURNING SMELL) CAME FROM UNDER THE PASSENGERS SEAT, BATTERY WAS MAKING A SOUND AND WAS EXTREMELY HOT! I HAD MY 3 LITTLE KIDS IN THE CAR WITH ME AND THIS THING COULD HAVE BLOWN SO WE HAD IT TOWED! IT HAS 79000 MILES ON IT, NEVER HAD AN ISSUE, AND JUST HAD THE RECALL DONE ABOUT 2 WEEKS PRIOR THAT SUPPOSEDLY PREVENTS THIS! THE DEALERSHIP HAS IT NOW. IVE JUST DUMPED $700+ AND IT DIDNT EVEN FIX IT! THIS COULD HAVE CAUSED A SERIOUS ACCIDENT FOR MY FAMILY AND OTHERS OR WORSE CAUGHT ON FIRE WITH US IN IT! THIS WAS MY FIRST DODGE AND WILL BE MY LAST ESPECIALLY IF DODGE DOES NOTHING TO FIX THIS!

08/14/2017
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 08/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG2BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE ABS WARNING LIGHT ILLUMINATED. IN ADDITION, ALL OF THE WARNING LIGHTS ILLUMINATED, THE A/C FAILED THEN THE RADIO AND THEN THE VEHICLE LOSS ALL POWER. THE CONTACT WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS NOT ABLE TO RESTART. AN EYEWITNESS (FAMILY MEMBER) WAS CONTACTED AND ABLE TO ASSIST AND NOTICE THE BATTERY WAS EXTREMELY HOT AND THE POWER CABLE TO THE ALTERNATOR. THE EYEWITNESS DISCONNECTED THE ALTERNATOR, REPLACED THE BATTERY, AND DROVE TO THE CONTACT'S HOME. THE DEALER (RAM COUNTRY CHRYSLER, PLYMOUTH, DODGE, JEEP, LOCATED AT 36111 US -90, DEL RIO,TX, 78840) WAS CONTACTED AT 888-636-1505 WHERE THEY ADVISED THAT THE VEHICLE WAS NOT INCLUDED UNDER THE NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL), HOWEVER THAT THE VEHICLE COULD BE SCHEDULE TO BE BROUGHT IN TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THE VEHICLE WAS NOT INCLUDED IN THE RECALL, HOWEVER THAT SHE WOULD ESCALATE THE FAILURE BUT NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

08/12/2017
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG6BC******
Summary

WHEN DRIVING MY CAR THE ALTERNATOR FAILED AND STARTED SMOKING WITHOUT WARNING. THE CAR LOST ALL POWER LUCKILY I WAS ABLE TO COST TO SAFELY AND GET OFF THE ROAD. MY PROBLEM IS I SEEN A RECALL FOR THIS VERY ISSUE BUT MY VIN WAS NOT IN THE RECALL. THIS IS COMPLETELY UNACCEPTABLE AS MY FAILURE WAS EXACTLY WHAT THE RECALL IS FOR. NOT ONLY DID MY ALTERNATOR SHORT OUT AND ALMOST CATCH FIRE IT FRIED MY PCM. NOW IT SITS IN THE SHOP AND IS COSTING ME ALMOST $1500 TO FIX. HOW IS IT OK FOR THEM TO ONLY RECALL SOME CARS AND MINE HAS THE EXACT SAME SAFETY RECALL BUT MY VIN IS NOT COVERED

08/10/2017
Components: ENGINE
Incident Date: 08/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG0BC******
Summary

ELECTRICAL CHARGING SYSTEM LIGHT CAME ON WHILE DRIVING AND I NOTICED THERE WAS SMOKE COMING OUT OF THE HOOD. PULLED INTO A DRIVEWAY AND OPENED THE HOOD AND THE ALTERNATOR WAS SMOKING. I TOOK PICTURES OF THIS WHICH ARE ON MY PHONE IF NEEDED. IT TOOK OUT THE BATTERY AS WELL RESULTING IN ME HAVING TO LEAVE THE VEHICLE THERE BECAUSE ALL SYSTEMS WERE OUT.

07/25/2017
Components: ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 07/23/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4SE5GT3BC******
Summary

I HAVE DIFFERENT PROBLEMS, THE AIRBAG WARNING SOMETIME COMES ON, THE CAR DOESN'T START SOMETIMES AND STALL TOO. THE BACK DOOR OPEN WHEN NOBODY IS IN THE CAR. BACKUP CAMERA DOESN'T TURN ON SOMETIMES. THE LEATHER CRACKED IN ALL SEATS. LAST SUNDAY JULY, 23 2017 @ 2:00PM GOT ON FIRE. TOTAL LOSS OF MY VEHICLE.

07/21/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG8BC******
Summary

WHILE SITTING AT A STOP LIGHT MY WIFE NOTICED SMOKE COMING OUT FROM UNDER THE HOOD, WHEN SHE PULLED OVER SHE FOUND THE ALTERNATOR SMOKING. SHE IMMEDIATELY SHUT THE CAR OFF , BUT PARTS OF THE ALTERNATOR ARE BURNT. THE BATTERY WAS EXTREMELY HOT AS WELL TELLING ME IT WAS OVERCHARGING.

07/18/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG2BC******
Summary

WE WERE DRIVING OUR 2011 DODGE DURANGO TO THE DEALER BECAUSE THE BATTERY LIGHT HAD COME ON. WHILE WAITING IN THE LEFT TURN LANE, EVERYTHING WENT HAYWIRE. WINDSHIELD WIPERS STARTED, LIGHTS COMING ON AND OFF, ETC. THERE WAS A FAINT BURNING ODOR AND THE CAR COMPLETELY SHUT DOWN. COULDN'T REMOVE KEY AND EMERGENCY FLASHERS WOULDN'T EVEN WORK! HAD IT TOWED TO THE DEALER WHERE THEY CONFIRMED IT WAS THE ALTERNATOR. ALSO BLEW BATTERY, ENGINE COMPONENT AND OTHER THINGS. SO FAR, IT IS NOT SHOWING UP UNDER ANY RECALL BUT HOPING .., I HAVE CALLED FAC AND GAVE THEM THE INFORMATION.

07/18/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG1BC******
Summary

VEHICLE WAS PARKED AT WORK. I GOT OFF WORK CAME TO VEHICLE ENTERED AND STARTED ENGINE AFTER ABOUT 1 MINUTE, A BUZZING SOUND CAME FROM UNDER THE DASH, THEN I BEGAN TO SMELL SMOKE LIKE BURNING WIRES OR SOMETHING ELECTRICAL UNDER THE DASH. THEN I SAW SMOKE COMING FROM THE ENGINE COMPARTMENT (UNDER THE VEHICLES FRONT HOOD). BY THIS TIME ABOUT 1 MINUTE HAD PASSED WITH THE ENGINE IDLING IN PARK. I OPENED THE HOOD AND LOOKED IN TO SEE THAT THE ALTERNATOR WAS SMOKING AND RED HOT INSIDE. I TRIED TO TURN OFF THE ENGINE, BUT NO RESPONSE FROM THE IGNITION BUTTON, THEN CRAZY ELECTRICAL THINGS HAPPENED WITH LIGHTS DASH WIPERS AND ETC., THEN THE ENGINE DIED, AND THERE WAS NOT ANY POWER OR BATTERY EVERYTHING WAS DEAD. I AM GLAD I WAS NOT OUT ON THE FREEWAY WHEN THIS HAPPENED, OR HAD THE FAMILY WITH ME. VEHICLE WAS TOWED TO AUBURN TRANSMISSION AND AUTO REPAIR. PH. (253)737-5913 IT IS MY BELIEF THAT THE ALTERNATOR WENT TO A DEAD SHORT AND KILLED THE BATTERY SO FAST, IT WAS AMAZING TO SEE. I THOUGHT THERE WOULD BE SOME KIND OF FUSEABLE LINK TO PREVENT SUCH A THING FROM OCCURRING. THAT IS A MOST DANGEROUS DESIGN, FIRE PRONE.

07/17/2017
Components: SERVICE BRAKES
Incident Date: 07/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT8BC******
Summary

FACTORY WIRED TOW PACKAGE NOT SETUP CORRECTLY. BUILT-IN BRAKE CONTROL WIRING HARNESS NOT RECEIVING VOLTAGE WHEN BRAKES APPLIED/NO VOLTAGE RECEIVED FROM STOP LIGHT SWITCH TO PORT/WIRING HARNESS.

07/17/2017
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 07/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG5BC******
Summary

ON JULY 3 I WAS DRIVING OUR VEHICLE ON A COUNTRY ROAD WHEN THE BATTERY LIGHT CAME ON SHORTLY AFTER PULLING OUT OF THE DRIVEWAY. WE HAD BEEN ON VACATION AND FIGURED THE CAR HAD SAT FOR 10 DAYS WITHOUT BEING DRIVEN AND JUST NEEDED A CHARGE. THE LIGHT INDICATOR CAME AND WENT BEFORE THE CAR STARTED DOING WEIRD THINGS: HAZARD LIGHTS, WINDSHIELD WIPERS, SEATBELT LIGHT, ETC. THE CAR QUICKLY LOST POWER AND EVERYTHING LOCKED UP LEAVING US STRANDED ON THE SIDE OF A GRAVEL ROAD. WE COULDN'T EVEN RELEASE THE KEYS FROM THE IGNITION. THERE WAS A BURNING SMELL AND THE CAR HAD TO BE TOWED. THE ALTERNATOR WENT OUT, IN TURN BURNING UP THE EMS SYSTEM. THIS PART IS ON NATIONAL BACK ORDER. WE HAVE BEEN WITHOUT A CAR FOR OVER TWO WEEKS NOW. THE RECALL FOR THE ALTERNATOR WAS FOR A SMALLER AMP. OURS IS A 220AMP. THEY ARE TELLING US PRODUCTION OF THE PART MAY TAKE UP TO 10-12 MORE DAYS.

07/14/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/12/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RD5GGXBC******
Summary

WHILE DRIVING ON THE INTERSTATE, MY BATTERY INDICATOR LIGHT CAME ON. I IMMEDIATELY EXITED THE HIGHWAY. UPON DOING SO, I COULD SMELL SOMETHING BURNING. I PULLED INTO AN AUTO ZONE IN SALLISAW, OK. I ASKED AN EMPLOYEE TO TEST MY BATTERY AND ALTERNATOR. WHEN THE HOOD OF MY 2011 DODGE DURANGO CITADEL WAS LIFTED, IT APPEARS MY 220 AMP ALTERNATOR WAS BURNING. SMOKE WAS COMING FROM IT AND IT HAD THE SMELL OF SOMETHING BURNING. MY CAR SHUT OFF. I HAD TO BE TOWED TO A DODGE DEALERSHIP WHERE IT WAS DISCOVERED THAT MY ALTERNATOR DID BURN AND IT ALSO FRIED MY BATTERY AND THE PCM MODULE. ALL 3 REPAIRS AND LABOR COST ME $1,600, NOT INCLUDING THE TOWING OF MY VEHICLE. AFTER MUCH RESEARCH, IT APPEARS THAT I'M NOT HE ONLY CUSTOMER WHO HAS EXPERIENCED THIS. UNFORTUNATELY, THE RECALL IS ONLY ON THE 160 AMP. THIS IS SAFETY ISSUE THAT NEEDS TO BE CHECKED. THE SERVICE GUYS STATED THAT THERE WAS A MALFUNCTION AND THAT MY CAR COULD'VE EASILY CAUGHT FIRE TRAPPING US IN.

07/13/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/11/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RE4GGXBC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE THE VEHICLE WAS STATIONARY, THE ALTERNATOR CAUGHT FIRE AND THE CONTACT SMELLED A BURNING ODOR THROUGH THE AIR CONDITIONER VENTS. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AUTO-EXCEL IN AKRON, OHIO WHERE IT WAS DETERMINED THAT NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) WAS THE CAUSE OF THE FIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

07/07/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT8BC******
Summary

ALL GAUGES RADIO AND LIGHTS SHUT OFF AND ENGINE ACTED LIKE IT WAS OFF WHILE ACCELERATING TO SPEED

07/06/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG3BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING ON THE HIGHWAY, THE VEHICLE EXPERIENCED A LOSS OF POWER. THE BATTERY AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC (DAVE GRIMMS) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V634000(ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED DUE TO THE AMP BEING A 180 NOT A 160. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

07/05/2017
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 06/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG3BC******
Summary

ON JUNE 14, 2017 I WAS DRIVING MY 2011 DODGE DURANGO HOME FROM WORK AND THE BATTERY LIGHT CAME ON WHILE I WAS ON A BUSY HIGHWAY. I EXITED THE HIGHWAY AND PULLED INTO A MALL PARKING LOT AND SUDDENLY THE INTERIOR TEMPERATURE OF THE CAR BECAME EXTREMELY HOT, SO HOT, I COULD NOT STAY INSIDE OF THE VEHICLE. I STARTED TO SEE AND SMELL SMOKE, SO I TURNED THE VEHICLE OFF AND OPENED THE HOOD; AS I IT OPENED THERE WAS A LARGE AMOUNT OF SMOKE AND I CLOSED IT TO SNUFF OUT ANY FIRES. I HAD THE VEHICLE TOWED TO MY MECHANIC AND WAS TOLD MY ALTERNATOR HAD GONE BAD. THE EXPLANATION I WAS GIVING WAS: THE SILICONE DIODES IN THE ALTERNATOR RECTIFIER BRIDGE MAY EXPERIENCE THERMAL FATIGUE DUE TO CYCLIC LOADING FROM THE ELECTRIC HYDRAULIC POWER STEERING (EHPS) SYSTEM, EVENTUALLY RESULTING IN NO OUTPUT, REDUCED OUTPUT, OR A FULLY SHORTED TO GROUND CONDITION. THESE FAILURE MODES VARY IN THEIR TIME TO FAILURE AND WARNING TO THE DRIVER. DEPENDING ON THE FAILURE MODE AND TIMING, SYSTEM VOLTAGE MAY DROP TO CRITICALLY LOW LEVELS, DISABLING SYSTEMS SUCH AS THE ANTI-LOCK BRAKE SYSTEM/ELECTRONIC STABILITY CONTROL, ENGINE CONTROL MODULE/CENTRAL BODY CONTROLLER, OR A TOTAL VEHICLE ELECTRICAL SYSTEM SHUT DOWN (IN THE EVENT OF A SHORT TO GROUND FAILURE MODE). I EXPERIENCED A TOTAL SYSTEM SHUT DOWN. THE ALTERNATOR NOT ONLY FAILED BUT SHORTED OUT MY BATTERY, FUSES AND COMPUTER MODULE. I CALLED DODGE CORPORATE AND ONLY RECEIVED AN APOLOGY.... DODGE HAS A RECALL P60 RECALL WHICH APPLIES TO 160AMP ALTERNATOR. THIS RECALL WAS NOT APPLICABLE TO MY VEHICLE BECAUSE IT HAS A 180 OR 220 AMP ALTERNATOR BUT IF IT IS FAILING LIKE THE 160AMP ALTERNATOR THEN DODGE SHOULD BE RESPONSIBLE FOR THE DEFECTIVE PART.

06/29/2017
Components: UNKNOWN OR OTHER
Incident Date: 06/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GT3BC******
Summary

MY CAR HAS BEEN UNEXPECTEDLY BEEN SHUTTING OFF WHILE DRIVING IN THE MIDDLE OF ROADS FOR AT LEAST THE PAST TWO YEARS. MAYBE ABOUT FIVE TIMES NOW. AND NOW HAT I THINK OF IT, AT LEAST TWO OF THOSE TIMES I WAS TURNING OR ATTEMPTING TO.TOOK IT IN WHILE MY EXTENDED WARRANTY WAS VALID AND THEY SAID IT ISN'T COVERED. EVEN IF NOT, THIS IS SO DANGEROUS! IF I HADN'T OF RECOGNIZED THE PROBLEM THIS MORNING, I WOULD HAVE BEEN CREAMED BY ABOUT TEN CARS COMING MY WAY. THE FCW LIGHT COMES ON AND THE ENTIRE VEHICLE SHUTS OFF. I HAVE DONE THE CLEANING THING AND OBVIOUSLY THEY KNOW AT THE DEALERSHIP THIS IS AN ISSUE BUT I DON'T KNOW WHAT ELSE TO DO. IS IT GOING TO TAKE SOMEONE BEING PLOWED INTO IN ORDER FOR THEM TO HAVE TO FIX IT?

06/29/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 06/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GGXBC******
Summary

BURNING SMELL COMING FROM FRONT VENT AREA.NO WARNING LIGHTS CAME ON, NO CHECK ENGINE LIGHT, NOTHING. CAR IS NOT HEATING UP..THEN ALL OF A SUDDEN A POOF OF WHITE SMOKE COMES OUT FROM FRONT DASH SOMEWHERE? DO NOT KNOW EXACTLY WHERE AS I WAS DRIVING ON FREEWAY AT THE TIME. IT STOPPED WITHIN A FEW SECONDS. GOT HOME AND BUTTON TO OPEN GARAGE NOT WORKING.ALSO BLUETOOTH STOPPED WORKING. DON'T KNOW WHATS GOING ON BUT SEEMS TO BE ELECTRICAL AND UNSAFE.SMELLS LIKE WIRES BURNING

06/28/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 05/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GGXBC******
Summary

MAY 2017 MY DAUGHTER WAS DRIVING HER 2011 DODGE DURANGO WITH 68K WITH TWO KIDS IN THE CAR, THE BATTERY LIGHT CAME ON AND THEN WENT COMPLETELY DEAD SHORTLY AFTER. WE GOT IT TO AN ELECTRICAL SHOP TO FIND THE BATTERY WAS DEAD AND THE 180 AMP ALTERNATOR HAD STOPPED OPERATING. AFTER SOME RESEARCHING I FOUND A RECALL (P60) AND IT ONLY APPLIED TO 160 AMP ALTERNATOR. I CALLED CHRYSLER (CASE #31556595) TO SEE IF THEY COULD HELP AND WAS DENIED. WE HAD TO PAY FOR THE REPAIR WHICH COST ME $400.44. I FEEL THIS IS A SAFETY ISSUE THAT SHOULD BE INCLUDED IN THE RECALL.

06/27/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 06/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE6GT6BC******
Summary

SEVERAL TIMES A WEEK WITH NO SPECIFIC TIME OF DAY, HEAT OUTSIDE, DRIVE TIME ETC., MY 2011 DODGE DURANGO WILL ACT LIKE IT WILL START AND IT WILL CONTINUE TO TURN OVER AND OVER UNTIL IT FINALLY STOPS. EVENTUALLY AFTER A FEW TRIES, IT WILL START. WE CHANGED THE BATTERY THINKING MAYBE IT WAS THAT, BUT NOTHING...I HAVE READ A FEW "COMPLAINTS" THAT HAVE HAD THE SAME THING AND THEY ARE SAYING IT IS A TIPM PROBLEM. MY VEHICLE ISN'T UNDER THE RECALL LIST, BUT IT IS WITHIN THE YEAR THEY ARE RECALLING IT.

06/26/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG7BC******
Summary

ON 06/23/17 WHILE DRIVING MY 2011 DODGE DURANGO MY BATTERY LIGHT CAME ON WITH IN THE NEXT MILE I TURNED TO PULL OFF OF THE ROAD TO ENSURE EVERYTHING WAS OK MY DASH LIGHTS WENT HAYWIRE AND EXCESSIVE HEAT STARTED COMING OUT OF MY VENTS AND A BURNING SMELL STARTED THE VEHICLE SHUT OFF AND WOULD NOT DO ANYTHING OR RESTART. MY VEHICLE WAS TOWED TO THE AUTO REPAIR SHOP AND IT HAS BEEN DETERMINED THAT THE BATTERY IS DEAD, THE ALTERNATOR IS DEAD AND THE PCM IS FRIED..... WHILE DO SOME RESEARCH I CAME ACROSS A RECALL THE P60 RECALL FOR THE ALTERNATOR FIR THE DODGE DURANGO YEARS 2011-2014 WHICH WOULD BE THE SAME VEHICLE I HAVE OTHER THAN THE ALTERNATOR IS 160 AMPS AND MY DURANGO HAS A 220 AMP ALTERNATOR. I BELIEVE THAT THIS NEEDS TO BE INVESTIGATED TO INCLUDE THE 220 AMP ALTERNATOR UNDER THE SAME RECALL AS THE P60, BECAUSE THE VEHICLES ARE THE SAME AND IT APPEARS THAT THE ISSUE I HAD IS THE SAME AS THE 160 AMP ALTERNATOR.......

06/26/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG4BC******
Summary

MY VEHICLE WAS IN MOTION ON A CITY STREET WHEN IT COMPLETELY SHUT DOWN WITHOUT WARNING. THE ENGINE STALLED AND THERE WAS NO POWER TO THE VEHICLE WHATSOEVER. I WAS UNABLE TO STEER, BRAKE, PUT THE CAR IN NEUTRAL, ROLL DOWN WINDOWS, UNLOCK DOORS, OR HAVE MY HAZARD LIGHTS ON. I WAS BLOCKING TRAFFIC AND HAD NO WAY TO SIGNAL TO OTHER DRIVERS THAT MY VEHICLE WAS STALLED IN THE MIDDLE OF THE ROAD. AFTER HAVING IT TOWED TO THE DEALER, I WAS TOLD THE ALTERNATOR SHORTED OUT, WHICH IN TURN FRIED THE BATTERY AND POWERTRAIN MODULE. THE DEALER AGREED TO PAY TO REPLACE THE POWERTRAIN MODULE AT NO COST TO ME BUT THE REMAINING REPAIRS COST ME $1300. UPON DOING SOME RESEARCH I DISCOVERED THAT AS OF OCTOBER 2014 MORE THAN 435,000 VEHICLES WERE EFFECTED BY AN ALTERNATOR RECALL, INCLUDING CARS THE SAME MAKE, MODEL, AND YEAR AS MY OWN. I FOUND OTHER COMPLAINTS ONLINE OF OWNERS OF THE SAME TYPE OF CAR WHO EXPERIENCED A SIMILAR BREAKDOWN WHILE DRIVING AND THEY WERE TOLD THAT THE REPAIRS WOULD NOT BE COVERED. I CALLED CHRYSLER'S CUSTOMER SERVICE LINE AND THEY INVESTIGATED THE ISSUE BUT REFUSED TO PAY FOR THE WORK. HAVING A CAR STOP DRIVING WITHOUT WARNING WHILE IN TRAFFIC IS EXTREMELY DANGEROUS. KNOWING THERE ARE OTHER VEHICLES OUT THERE EXPERIENCING THE SAME ISSUE INDICATES TO ME THAT THE ALTERNATOR RECALL SHOULD BE EXTENDED TO INCLUDE ADDITIONAL CARS. I WOULD LIKE TO BE REIMBURSED FOR MY EXPENSES AND TO BE SURE THAT OTHER DRIVERS DO NOT EXPERIENCE THIS DANGEROUS SITUATION THAT COULD EASILY RESULT IN A VERY SERIOUS CAR CRASH.

06/21/2017
Components: UNKNOWN OR OTHER
Incident Date: 02/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT6BC******
Summary

2011 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO VEHICLE NOT BEING REPAIRED PROPERLY BY DEALERSHIP. *LD UPDATED 06/21/2017*JS

06/20/2017
Components: ELECTRICAL SYSTEM,STRUCTURE,INTERIOR LIGHTING
Incident Date: 06/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT6BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING OUT OF A PARKING SPACE IN THE RAIN, WATER WAS NOTICED ENTERING THROUGH THE OVERHEAD MAP LIGHT UNIT. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AT DRIVER'S VILLAGE (5885 EAST CIRCLE DRIVE CICERO, NY 13039 (855) 254-5196). THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS EQUIPPED WITH A SUN ROOF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE LEAKAGE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,326.

06/13/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GGXBC******
Summary

TAKATA RECALL. WHILE THE CAR WAS IN MARCH, THE ALARM OF BATTERY APPEARS AND IN SOME SECONDS THERE STARTED APPEARING SYSTEM ALARMS OF ASSISTANCE OF PARKING, AIRBAG, BRAKE, ETC. WHAT FORCED ME TO STOP ME TO AVOID AN ACCIDENT. THE ALTERNATOR FAILED SUDDENLY, WITHOUT GIVING ANY PREVIOUS INDICATION OF THE FAULT. ON HAVING CHECKED YOUR PAGE THE FAULT THAT HAPPENED IS THE SAME OF THE RECALL P60. NEVERTHELESS THE HAPPENED ON HAVING CHECKED SAFETY CAMPAIGNS OF MY VEHICLE FOR NUMBER OF VIN DOES NOT APPEAR ANY SLOPE.

06/10/2017
Components: STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 06/08/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RD4GG5BC******
Summary

ON THURSDAY, JUNE 8, 2017 I HAD JUST EXITED A MAJOR FREEWAY AND WAS COMING UP TO A RED LIGHT WHEN ALL OF THE SUDDEN MY A/C STARTED BLOWING HOT AIR. AS I MADE MY LEFT TURN TO HEAD HOME ALL OF THE LIGHTS ON MY DASH CAME ON (SAYING SERVICE PARK ASSIST, DRIVER SEATBELT UNBUCKLED, ABS, AND MANY OTHERS) AS I CROSSED 3 LANES OF TRAFFIC TO GET OFF THE ROAD AND IN TO A PARKING LOT I LOST ALL POWER TO MY VEHICLE. I PARKED IN THE PARKING LOT AND TURNED OFF THE VEHICLE, OPENED MY HOOD AND IT WAS FULL OF SMOKE AND YOU COULD SMELL THE ELECTRICAL BURN FROM A FIRE. MY VEHICLE WAS IMPOSSIBLE TO GET LOADED ON TO A TOW TRUCK BECAUSE IN THE PROCESS OF GETTING IT INTO NEUTRAL TO LOAD, THE WIPERS BEGAN GOING OFF, ALONG WITH ALL OF THE DASH LIGHTS AND THE SMOKE BEGAN AGAIN AND STARTED TO FILL THE PASSENGER COMPARTMENT. BY THE TIME WE GOT IT HOME TO DROP IT OFF THERE WAS NO POWER TO THE VEHICLE AT ALL.

06/05/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/05/2017
Crash: No
Fire: Yes
Summary

STARTED OUT WHILE I WAS DRIVING DOWN THE HIGHWAY, AND THAT'S WHEN MY TIRE PRESSURE WARNING LIGHT CAME ON SAYING MY REAR DRIVERS SIDE TIRE HAD ZERO PRESSURE. PULLED OVER, CHECKED IT, AND IT WAS STILL FULL. SO THEN I CALLED A MECHANIC AND HE SAID IT SOUNDED LIKE A BAD TIRE SENSOR. A FEW DAYS LATER MY PASSENGER WINDOW STARTED TO SHORT CIRCUIT WHEN TRYING TO ROLL IT UP OR DOWN WHILE DRIVING. THEN YESTERDAY MY BATTERY LIGHT CAME ON AGAIN WHILE DRIVING. ALL OF THIS WOULD COME AND GO INTERMEDIATELY WHILE DRIVING. NOW TODAY, AFTER PARKING AND TURNING IT OFF, I CAME OUT TO A COMPLETELY DEAD CAR THAT BURNS UP BATTERY JUMPER CABLES WHEN TRYING TO JUMP IT OFF ANOTHER VEHICLE.

05/31/2017
Components: ELECTRICAL SYSTEM
Incident Date: 05/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG6BC******
Summary

I HAVE HAD TO REPLACE THE ALTERNATOR IN MY CAR TWICE AND I'M NOW AT A REPAIR SHOP PREPARING TO REPLACE IT A THIRD TIME. THERE IS A RECALL ISSUED THAT I'VE BEEN TOLD MY CAR DOESN'T QUALIFY FOR - RC-P60-14. I'VE READ THE DESCRIPTION ON THE RECALL BULLETIN AND DISCUSSED WITH SERVICE PERSONNEL AT THE DEALER AS WELL AS THE SHOP I'M AT NOW. THEY BELIEVE MY ISSUE IS THE SAME YET CHRYSLER REFUSES TO ACKNOWLEDGE THAT MY VEHICLE QUALIFIES. CHRYSLER RECALL ASSISTANCE HAS TOLD ME THAT THEY HAVE RECEIVED SIMILAR COMPLAINTS AND TO KEEP MY RECEIPTS. I WOULD APPRECIATE ANY HELP WITH THIS MATTER.

05/11/2017
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 05/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG9BC******
Summary

FAULTY VEHICLE 180 AMP ALTERNATOR CAUSED A VERY DANGEROUS SITUATION FOR ME AND MY PASSENGER AND OTHER VEHICLES DRIVING BEHIND ME THAT REQUIRED A SHERIFF TO KEEP OTHER VEHICLES FROM WRECKING WHILE TRYING CONTROL THE VEHICLE WHILE DRIVING. THE DASHBOARD AND ALL ELETRICAL FUNCTIONS STARTED GOING HAYWIRE ALL AT THE SAME TIME WHEN DRIVING ON A VERY WINDING CURVY BUSY BACK ROAD, LOST STEERING CONTROLL, ALL MESSAGE CENTER LIGHTS FLASHING AND WIPERS GOING ALL AT THE SAME TIME HOT AIR BLOWING THROUGH AC VENTS, THEN VEHICLE ABRUPTLY STOPS WHILE SMOKING ACTING AS IT SEEMED TO BE OVER HEATED OR SOMETHING BURNING. HAD TO MANUALLY GET DOORS UNLOCKED TO GET OUT OF VEHICLE QUICKLY BEFORE ANOTHER VEHICLE WOULD HIT US. VEHICLE KEY STAYED STUCK IN THE IGNITION AND VEHICLE COULD NOT BE STARTED OR PLACED IN REVERSE OR NEUTRAL TO PUSH THE VEHICLE TO SAFETY TO MAKE SURE OTHER DRIVERS WOULD NOT CRASH WHERE THE VEHICLE ABRUPTLY STOPPED, THIS HAPPEND WHILE VEHICLE WAS RUNNING WITH NO WARNING SIGNS PRIOR TO HAPPENING. HOW CAN DODGE ONLY RECALL 2011 160 AMP ALTERNATORS AND NOT THE 2011 180 AMP ALTERNATORS THAT ARE CLEARLY PUTTING THE CUSTOMERS AND OTHERS LIVES IN DANGER FOR THE SAME ISSUES. THIS NEEDS TO BE RECALLED AND REPAIRED. THIS FAULTY ALTERNATOR ISSUE IS CAUSING DAMAGE TO ALL 2011 DODGE DURANGO AND COSTING DRIVERS TO ALMOST BE IN SERIOUS ACCIDENTS AND LOTS OF MONEY FOR REPAIRS. WHEN PURCHASING VEHICLES WE ARE TRUSTING THAT THEY ARE SAFE

05/09/2017
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 05/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GGXBC******
Summary

TAMARA RECALL VEHICLE WON'T START WIPER KEEP GOING ON AND THEY ARE OFF IT HAS A BAD TIPM THE BRAKE SYSTEM MAKES A LOT OF NOISE.

05/08/2017
Components: ELECTRICAL SYSTEM
Incident Date: 05/02/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RE4GGXBC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND SMELLED A BURNING ODOR IN THE VEHICLE. AFTERWARDS, BLACK SMOKE APPEARED AND THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE CONTACT OBSERVED FLAMES; HOWEVER, AFTER THE LOSS OF POWER, THE FLAMES EXTINGUISHED ON THEIR OWN. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE OCCURRED DUE TO THE ALTERNATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THEM TO NHTSA. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

04/30/2017
Components: ENGINE
Incident Date: 04/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG4BC******
Summary

MY BATTERY LIGHT CAME ON WHILE DRIVING. I WAS DRIVING 65 MPH DOWN RT 18 NORTH IN THE COLTS NECK AREA OF NJ. WITHIN 10 MINUTES AFTER THE BATTERY LIGHT CAME ON, MY CAR ACTED POSSESSED. THE STEERING LOCKED, BRAKES LOCKED, WIPERS CAME ON MOVING SLOWLY, THE HEAT CAME ON, ABS BRAKES LIGHT CAME ON, AND THE PARK ASSIST CAME ON. LUCKILY THERE WERE NO CARS DIRECTLY AROUND ME AND I WAS ABLE TO DRIFT TO THE SHOULDER OF THE ROAD WHERE MY CAR COMPLETELY SHUT DOWN AND STOPPED ON ITS OWN. THE 180 AMP ALTERNATOR WENT AND ALSO FRIED MY PCM. I AM CURRENTLY PAYING OVER $200 TO RENT A CAR. I AM BEING TOLD MY BILL WILL BE ABOUT $2000 TO REPLACE THE ALTERNATOR AND PCM. THIS IS A VERY UNSAFE AND A DANGEROUS ISSUE THAT SHOULD BE RECALLED AS THE 160 AMP ALTERNATOR IS ALREADY RECALLED FOR THE SAME ISSUES. DRIVING AT A HIGHWAY SPEED AND YOUR CAR SUDDENLY COMPLETELY SHUTS DOWN CAN CAUSE A SERIOUS CRASH. THIS IS THE 3RD MAJOR ISSUE I'VE RAN INTO AS I ALSO HAD MY BATTERY DYING MULTIPLE TIMES DUE TO THE FUEL PUMP RELAY RECALL. ALSO, I LOST MY BRAKES SUDDENLY AND HAD TO AVOID AN ACCIDENT DUE TO THE BRAKE BOOSTER FAILURE RECALL. I DO NOT THINK I WILL EVER BUY A DODGE AGAIN AS THEY DO NOT TAKE RESPONSIBILITY FOR ISSUES. I FEEL AS THOUGH THIS VEHICLE ISN'T SAFE TO DRIVE.

04/27/2017
Components: ELECTRICAL SYSTEM
Incident Date: 02/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT3BC******
Summary

PASSENGER SIDE CONTINUES TO BLOW HOT AIR NO MATER WHAT THE SETTING IS ON. NO COLD AIR WILL COME OUT WHEN IT IS SWITCHED TO AIR CONDITIONING AND HEAT TEMP CANNOT BE REGULATED.

04/26/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD5GG3BC******
Summary

MY GPS/RADIO GOES IN AND OUT AND NOW MY HEADLIGHTS ARE HAVING TO BE CONSTANTLY REPLACED. MY TAIL LIGHTS I HAVE TO HIT THE BACK OF THE TRUCK FOR THEM TO COME BACK ON. MY VEHICLE HAS BEEN STATIONARY, IN MOTION AND WHILE DRIVING ON A HIGHWAY

04/19/2017
Components: ENGINE
Incident Date: 10/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT2BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE POWER STEERING AND THE BRAKES ALSO FAILED TO FUNCTION. THE FAILURE RECURRED TEN TIMES OVER THE COURSE OF A YEAR. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED BUT THE SOFTWARE RELATED TO THE RADIO AND THE HANDS FREE MODULE WERE UPDATED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD BE IN CONTACT WITH THE DEALER TO DETERMINE A REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

04/17/2017
Components: ENGINE
Incident Date: 04/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG7BC******
Summary

IN THE PAST 6 MONTHS I HAVE PAID OVER $3500 IN REPAIRS ON THE DODGE DURANGO. I WAS TOLD AND HAD TO REPLACE BOTH CATALYST CONVERTERS AND ALL 4 O2 SENSORS. THEN THE STARTER WENT OUT CAUSING ME TO REPLACE IT. NOW FOR THE 3RD TIME IN 3 WEEKS, I HAD TO HAVE MY VEHICLE TOWED AND NOW IT APPEARS THE ISSUE MAY BE THE ALTERNATOR. I NOTICED THERE WAS A RECALL FOR 2011 DODGE DURANGO 3.6L, 160 AMP ALTERNATORS AND I AM NOT SURE WHAT AMP MY ALTERNATOR IS BUT MY VEHICLE APPEARS TO HAVE ALL THE SAME ISSUES AS THE VEHICLES THAT WERE UNDER THE RECALL, YET MY VEHICLE IS NOT INCLUDED IN THE RECALL? I HAVE BEEN INCONVENIENCED FOR 3 WEEKS NOW HAVING TO GET RIDES TO AND FROM WORK AND HAVE HAD TO CANCEL DOCTOR APPOINTMENTS AND SCHOOL MEETINGS DUE TO THE FACT THAT BOTH MY HUSBAND AND I NEED A VEHICLE AND ARE HAVING TO SHARE 1 VEHICLE WITH 5 KIDS. OUR MOST RECENT ISSUE OCCURRED ON EASTER SUNDAY WHILE TRAVELING WITH ALL OUR CHILDREN, THE BATTERY SIGNAL APPEARED ON OUR VEHICLE BEGAN SMOKING FROM UNDER THE HOOD. TO AVOID INJURY, WE HAVE HAD IT TOWED TO THE DODGE DEALERSHIP AGAIN FOR REVIEW. WE HAVE HAD 2 DIAGNOSTIC CHECKS GOING ON A 3RD AND NO ONE IS CATCHING ALL THE REPEATED ISSUES. WE HAVE TO REPLACE THE CATALYST CONVERTER 2 TIMES (NOVEMBER 2016 AND APRIL 2017), O2 SENSORS (NOVEMBER 2016), BATTERY (JANUARY 2017), STARTER (APRIL 2017) AND NOW OUR NEWEST ISSUE HAS YET TO BE REVEALED BUT IT APPEARS IT WILL BE THE ALTERNATOR (APRIL 2017). AT WHAT POINT WILL CHRYSLER TAKE FULL RESPONSIBILITY FOR ALL THE ISSUES WITH THE 2011 DODGE DURANGO. REIMBURSEMENT FOR ALL WE HAVE HAD TO PAY FOR FAULTY ISSUES WITH THE 2011 DODGE DURANGO WOULD BE APPRECIATED. ALL THESE ISSUES DEVELOPED AFTER THE FAULTY TIPM THAT WE HAVE PAID OUT OF POCKET FOR 2X AS WELL.

04/02/2017
Components: STEERING,ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD5GG5BC******
Summary

WHILE DRIVING, ALL WARNING LIGHTS SUDDENLY CAME ON DASHBOARD. VEHICLE THEN STOPPED IN THE MIDDLE OF THE HIGHWAY. SOMETHING OVERHEATED, BECAUSE I COULD SMELL SOMETHING BURNING UNDER THE HOOD. I COULD NOT GET THE VEHICLE TO START AGAIN OR EVEN PUT IT IN NEUTRAL. I HAD TO CALL A TOW TRUCK. THERE IS A P60 RECALL FOR THIS TYPE VEHICLE THAT DESCRIBES EXACTLY WHAT IS GOING ON WITH MINE. THE RECALL AS OF NOW IS FOR ALTERNATOR WITH 160 AMPS AND I HAVE 180 AMPS. THIS TOO NEEDS TO BE ADDED TO THE RECALL BECAUSE OF SAFETY ISSUES.

03/30/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GGXBC******
Summary

DODGE DURANGO WAS STARTING WITH ISSUES 1 MONTH AGO WITH TURNING ON. WHEN PUSHING THE START BUTTON IT WOULD MAKE THE SOUND AS IF TRYING TO TURN ON BUT COULD NOT TURN ON COMPLETELY. AFTER 4 TO 5 TIMES OF CONTINUOUS PUSHING THE START BUTTON, IT WOULD FINALLY TURN ON, BUT THAN AT TIMES IT WOULD SHAKE AND SHUT OFF RIGHT AWAY. WHILE DRIVING THE DURANGO SUNDAY, I APPROACHED A STOP SIGN, MADE A COMPLETE STOP, THAN PUSHED THE GAS TO GO, BUT THE DURANGO WOULD MOVE. I PUSHED THE GAS SEVERAL TIMES BUT NOTHING HAPPENED. I TURNED THE DURANGO OFF AND IT WOULD NOT TURN ON ANYMORE. VERY UNSAFE. THE MECHANIC SAID HE BELIEVES IT IS THE TIPM BUT WILL BE RUNNING MORE TEST. I'VE READ SEVERAL REVIEWS OF THIS SAME ISSUE. IT NEEDS TO BE ADDRESSED.

03/27/2017
Components: ELECTRICAL SYSTEM,INTERIOR LIGHTING,SERVICE BRAKES
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG9BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V530000 (ELECTRICAL SYSTEM), AND 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/17/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT4BC******
Summary

VEHICLE FAILS TO START AND STALLS WHILE IN MOTION. BROUGHT VEHICLE TO DEALER TO ISSUE SAFETY RECALL TO INSTALL EXTERNAL FUEL PUMP RELAY. DEALER WAS UNABLE TO CORRECT ISSUE AND VEHICLE STILL FAILS TO START AND STALLS WHEN DRIVING WITHOUT WARNING.

03/09/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 05/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG5BC******
Summary

I HAVE HAD A RECALL SINCE THE BEGINNING OF LAST YEAR, EACH TIME I CONTACT A DEALER THEY ARE STATING THAT PARTS ARE NOT AVAILABLE MY CAR IS EXPERIENCING ELECTRICAL ISSUES.

03/06/2017
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4REGG5BC5******
Summary

I WAS DRIVING IN THE CITY ON A VERY BUSY STREET WHEN THE CAR MADE A WEIRD SIREN NOISE; THEN MY SEATBELT LIGHTS WENT OFF, MY PARK ASSIST STARTED FLASHING, MY TRACTION CONTROL OTHER LIGHTS WERE FLASHING, THE RADIO FLASHED OFF AND ON, THEN WENT OUT. THEN MY WIPERS WENT ON, AND THEN I LOST POWER STEERING, BRAKES WERE NOT WORKING, AND THE CAR SLOWLY DIED. MY HAZARDS DIDN'T EVEN WORK, SO I ALMOST CAUSED AN ACCIDENT. MY CAR DIED IN THE MIDDLE OF A VERY BUSY STREET AND I HAD NO HAZARDS TO WARN ANYONE! A VERY SCARY SITUATION TO HAVE ESPECIALLY WITH YOUR 12-YEAR-OLD DAUGHTER IN THE CAR.

02/22/2017
Components: ELECTRICAL SYSTEM
Incident Date: 02/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG1BC******
Summary

THE ALTERNATOR SHORTED OUT, I WAS IN A PARKING LOT AT A GROCERY STORE AND IT JUST DIED LIKE TURNING OFF THE KEY. I TRIED RESTARTING THE VEHICLE AND IT WOULD DO NOTHING. HAD IT TOWED TO A LOCAL REPAIR SHOP AND WHAT THEY FOUND WAS A SHORTED ALTERNATOR. THE SHOP CHECKED FOR TSB'S AND RECALLS AND FOUND A RECALL FOR LIKE CONDITIONS ON VEHICLES EQUIPPED WITH A 160 AMP ALTERNATOR. MY VEHICLE IS EQUIPPED WITH A 180 AMP ALTERNATOR ACCORDING TO THE DEALER AND ISN'T COVERED. MY QUESTION IN THIS MATTER IS. DID THE 180 AMP ALTERNATOR USE THE SAME RECTIFIER ASSEMBLY AS THE 160 AMP ALTERNATOR?

02/15/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 02/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT9BC******
Summary

SUDDEN AND COMPLETE ELECTRICAL MALFUNCTION WITH ENGINE FAILURE DURING OPERATION. FOR THE PAST YEAR WE HAVE EXPERIENCED INTERMITTANT ELECTRICAL PROBLEMS WITH THE CLIMATE CONTROL, AUTO HEADLIGHTS AND THE ENTIRE DASHBOARD FLASHING AND FAILING WITH LOSS OF POWER.

02/05/2017
Components: ELECTRICAL SYSTEM
Incident Date: 02/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GGXBC******
Summary

MY WIFE WAS DRIVING THE VEHICLE WHEN THE BATTERY LIGHT CAME ON. A FEW MINUTES LATER ALL THE LIGHTS ON THE DASH CAME ON, THE WIPERS CAME ON, AND THE CAR SHUT OFF. LUCKILY SHE WAS ABLE TO GET TO THE SIDE OF THE ROAD, BUT THE CAR WAS LOCKED, AND NOTHING WORKED. I TRIED TO JUMP START THE CAR BUT IT WOULD NOT WORK. I REPLACED THE BATTERY AND DROVE IT HOME 3 MINUTES AWAY, AND THE BATTERY LIGHT CAME BACK ON. I COULD SMELL A BURNING WIRE SMELL, AND THE BATTERY AND ALTERNATOR WERE VERY HOT. I READ ONLINE ABOUT NUMEROUS PROBLEMS WITH THE 160 AMP ALTERNATOR, AND THAT MANY HAD BEEN RECALLED. I CALLED THE DODGE DEALERSHIP AND THEY SAID MY VEHICLE DOES NOT HAVE ANY OPEN RECALLS. THIS SEEMS TO BE A MAJOR SAFETY PROBLEM. I REPLACED THE ALTERNATOR MYSELF AND THE NEXT DAY THE BATTERY LIGHT CAME ON AGAIN. AT THIS POINT I AM NOT SURE WHAT IS WRONG, BUT HAVE READ ONLINE THAT MANY PEOPLE HAD THIS ISSUE AND IT BLEW EITHER THE FUSE PANEL, OR A PCM. THIS IS THE 3RD ELECTRICAL ISSUE I HAVE HAD WITH THIS VEHICLE BETWEEN 0 AND 57,000 MILES.

01/31/2017
Components: ELECTRICAL SYSTEM
Incident Date: 01/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG4BC******
Summary

TIPM PROBLEM. ALL SORTS OF ELECTRICAL PROBLEMS ESPECIALLY THE CAR ALARM GOING OFF IN THE MIDDLE OF THE NIGHT. I'VE READ COMPLAINTS REGARDING THIS ONLINE AND NOTHING SEEMS TO FORCE CHRYSLER TO REMEDY THIS. THE REPAIR FOR THIS IS AT LEAST $1,000. WHICH IS AN OUTRAGE SINCE CHRYSLER KNOWS THIS IS A DEFECTIVE PART. MY CAR HAS LESS THAN 33,OOO MILES. PLEASE DO SOMETHING!THIS HAS GONE ON EVER SINCE A SUN VISOR RECALL REPAIR.

01/25/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/19/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RE4GG3BC******
Summary

VERY UNCLEAR HOW MY DURANGO WAS NOT INCLUDED IN THE MASS RECALL OF ALTERNATORS THAT IMMEDIATELY STOP WORKING AND START TO BURN. MINE DID JUST THIS, STOPPING MY VEHICLE IN THE MIDDLE OF TRAFFIC AND ALMOST CAUSING AN ACCIDENT. I ALSO SMELLED BURNING AND THERE WAS SMOKE COMING FROM THE ENGINE. IT WAS TOWED TO A NEARBY AUTO SHOP WHEREUPON THE ALTERNATOR WAS REPLACED BUT THE VEHICLE STILL DID NOT OPERATE. IT WAS THEN TOWED TO GANLEY CHRYSLER DODGE AND THAT ALTERNATOR REMOVED AND ANOTHER PUT IN. THE VEHICLE ALSO INCURRED COSTLY REPAIRS TO THE COMPUTER (PCM) SYSTEM FAILING DUE TO THE ALTERNATOR. I DO NOT FEEL THIS IS A NORMAL WEAR AND TEAR ISSUE AT 85K MILES. I HAVE CALLED CHRYSLER AND THEY REFUSE TO ASSIST, CLAIMING I SHOULD NOT HAVE HAD IT REPAIRED BEFORE CALLING THEM. THE DEALERSHIP NEVER GAVE ME AN INDICATION THAT I SHOULD PROCEED THIS WAY.

01/22/2017
Components: ELECTRICAL SYSTEM
Incident Date: 01/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE5GG1BC******
Summary

2011 DODGE DURANGO CITADEL (63,365 MILES) JUST LIKE MANY OTHERS I'M HAVE THE SAME PROBLEMS WITH MY VEHICLE . MY WIFE HAD JUST PICKED MY CHILDREN UP FROM SCHOOL AND JUST AS SHE STARTS TO PULL OFF THE DASH LIGHTS STARTED GOING HAYWIRE AND SHUT DOWN. I IMMEDIATELY SHOWED UP TO EVALUATE THE SITUATION, OPEN THE HOOD OF THE CAR TO A SMELL OF BURNING WIRES. I THEN CALLED TO HAVE THE CAR TOWED TO MY HOME. I GOT ON THE LINE (INTERNET) AND SEARCH AROUND ONLY TO FIND OUT THAT MANY OTHERS BEEN HAVING THESE PROBLEMS WITH THIS SAME YEAR/MODEL CAR . THIS VEHICLE IS PUTTING FAMILIES LIVES IN DANGER AND THERE'S NOT ENOUGH BEING DONE ABOUT THESE PROBLEMS. *TR

01/19/2017
Components: ELECTRICAL SYSTEM
Incident Date: 12/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG5BC******
Summary

DODGE/CHRYSLER/JEEP SAID THAT THEY WILL NOT INCLUDE MY CAR IN THE P60 RECALL BECAUSE MY CAR'S ALTERNATOR WAS NOT SUPPOSED TO BE APART OF THE RECALL. THIS IS THE RECALL IN WHICH SOME OF THE DODGE DURANGOS HAVE A FAULTY ALTERNATOR THAT EVENTUALLY FAILS, UNEXPECTEDLY AND MAY CAUSE DAMAGE TO OTHER PARTS OF YOUR ABS, ECM, PCM, BATTERY OR OTHER PARTS OF YOUR ELECTRICAL SYSTEM. ON DEC. 26TH, 2016, I WAS DRIVING WHEN I BEGAN TO SMELL AN ELECTRICAL-LIKE, SMELL. WE FOUND OUT THAT MY ALTERNATOR FAILED AND THE NEXT DAY, IT BEGAN SMOKING AND SHOOTING SPARKS WHILE AT THE MECHANIC'S SHOP. I CALL DODGE, ASKING ABOUT THE RECALL (AFTER THE MECHANIC THAT WE HIRED DISCOVERED THAT MANY OTHER DURANGO OWNERS EXPERIENCED THE SAME ISSUES) AND DODGE SAID THAT MY CAR DIDN'T HAVE THE CORRECT AMPHERAGE OF ALTERNATOR TO BE INCLUDED (THE RECALL INCLUDES 2011 DODGE DURANGOS WITH A 3.6 L ENGINE AND 160 AMP ALTERNATORS ONLY). HOWEVER, THE ALTERNATOR THAT THE MECHANIC REMOVED AND REPLACED WAS THE CORRECT # OF AMPS FOR THE RECALL (160 AMPS), EVEN THOUGH THE FACTORY SPEC SHEET FOR MY TRUCK (WHICH WAS READ TO ME BY A STAFF MEMBER AT DODGE CORPORATE'S RECALL LINE) SAYS THAT IT SHOULD HAVE A DIFFERENT # OF AMPS (MY TRUCK IS SUPPOSED TO HAVE A 220 AMP ALTERNATOR ON IT, BUT WHEN THE ALTERNATOR FAILED, THE MECHANIC REMOVED A 160 AMP ALTERNATOR OFF OF IT). NOW I HAVE ABOUT $1500 WORTH OF REPAIRS FOR THIS TRUCK AND NO ONE IS TAKING RESPONSIBILITY. MY TRUCK EITHER HAS A 160 AMP ALTERNATOR THAT THE PRIOR OWNER OF MY TRUCK PUT ON IT WHICH SUBSEQUENTLY CREATED THE P60 RECALL PROBLEM OR DODGE SCREWED UP AND PUT THE WRONG ALTERNATOR ON (A 160, INSTEAD OF A 220) OR THE WRONG INFO ABOUT MY ALTERNATOR IS INCLUDED ON THE FACTORY SPEC SHEET. *TR

01/11/2017
Components: ELECTRICAL SYSTEM
Incident Date: 12/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG8BC******
Summary

CHECK ENGINE LIGHT CAME ON WHEN CUSTOMER WENT TO START VEHICLE MADE A TIPPING NOISE WHEN WIPERS TURNED ON THEMSELVES. DRAINED FIRST BATTERY (INDICATOR WARNING LIGHTS CONCERN). TIPM SHORTED INTERNAL TO ASD RELAY POWER PCM SHORTED ON GROUNDED SIDE TO TIPM.

01/03/2017
Components: ELECTRICAL SYSTEM
Incident Date: 11/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG0BC******
Summary

WIFE WAS DRIVING AND BATTERY LIGHT TURNS ON AFTER FEW MILES SHE STOPS ON MY DAUGHTER WORK ( GHIRARDELLI WAREHOUSE IN LATHROP CALIFORNIA ) SHE CALLED ME SAYING THAT VEHICLE WAS SMOKING, SHE AND MY YOUNGEST DAUGHTER GOT OUT OF THE VEHICLE, THE ALTERNATOR WAS BURNING, WHEN IT WAS CHECKED ALSO THE BATTERY WAS DAMAGE AND THE FUSE BOX, I ASKED MANTECA CA CHRYSLER DEALER AND THEY SAID THAT THE CAN'T DO ANYTHING THAN REPAIR THE VEHICLE IN MY OWN COST BECAUSE THERE IS NOT A RECALL FOR THIS VEHICLE BUT I KNOW THAT THIS HAPPEN ALREADY IN OTHERS DODGE DURANGOS THAT'S WHY IM WRITING THIS COMPLAIN. MY VEHICLE DODGE DURANGO CREW ALL AWD 2011. *TR

12/26/2016
Components: AIR BAGS
Incident Date: 12/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT5BC******
Summary

AIRBAG SERVICE LIGHT IS ACTIVE. CODES BEING GENERATED ARE B1C2D AND B1D9B54. PERTAINING TO DRIVERS SIDE SEAT THORAX AIRBAG.

12/20/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 12/16/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH, THE HEADLIGHTS FLICKERED RAPIDLY AND THE INSTRUMENT PANEL ILLUMINATED. IN ADDITION, THE POWER SEIZED. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

12/20/2016
Components: ELECTRICAL SYSTEM
Incident Date: 12/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG2BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. SHORTLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM), THE VEHICLE STALLED MORE THAN ONCE. THE CONTACT WAS UNCERTAIN IF THE REMEDY FROM THE RECALL CAUSED A FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

12/15/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG0BC******
Summary

WHILE DRIVING ON THE HIGHWAY AT 50MPH ALL INTERIOR LIGHTS STARTED FLASHING AND THE HEATING SYSTEM TURNED ON UNEXPECTEDLY. APPROXIMATELY 1 MINUTE LATER THE CAR SHUT OFF COMPLETELY. I LOST POWER STEERING AND BRAKES. I WAS ABLE TO COAST THE VEHICLE TO A TURN LANE WHERE THE BATTERY COMPLETELY DIED SO I WAS NOT ABLE TO TURN ON MY HAZARD LIGHTS. SEVERAL VEHICLES ALMOST COLLIDED WITH MY VEHICLE WHILE I WAITED FOR A TOW TRUCK. I WAS TOWED TO THE DEALER WHERE IT WAS FOUND THAT MY 180 AMP ALTERNATOR (NOT COVERED UNDER THE OTHER ALTERNATOR RECALL) FAILED WHICH DAMAGED THE SERPENTINE BELT, IDLER, AND TENSIONER PULLEYS, BATTERY, AND PCM. ALL THESE COMPONENTS NEEDED TO BE REPLACED WHICH ADDED UP TO $2400. *TR

12/12/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/09/2016
Crash: No
Fire: No
Summary

THIS IS THE 3RD TIME SINCE AUGUST 2016- SO 3 TO 4 MONTHS TIMEFRAME- MY DODGE DURANGO HAS DIED ON ME WHILE DRIVING. THIS MEANS A COMPLETE LOSS OF STEERING, LIGHTS, POWER, THE VEHICLE IS COMPLETELY DEAD. THIS IS A SAFETY ISSUE. I CAN BARELY MAKE IT TO THE SIDE OF THE ROAD WITHOUT CRASHING. AN INVESTIGATION NEEDS TO BE OPENED UP REGARDING THIS. THEY HAVE RECALLS AGAINST THE ALTERNATOR BUT ARE NOT HONORING THEM. *TR

12/06/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT4BC******
Summary

VEHICLE HAS HAD CAMPAIGN 14V530000 (AND ALL OTHER RECALLS AND POWERTRAIN TSB'S) PERFORMED. WHILE DRIVING ON HIGHWAYS AND RURAL ROADS, ENGINE SHUTS OFF ABRUPTLY, CAUSING LOSS OF STEERING ASSIST AND ONLY A COUPLE BRAKE ACTUATIONS BEFORE BRAKE ASSIST IS LOST (OCCURRED BEFORE TIPM CAMPAIGN, STILL SHUTS OFF AFTER CAMPAIGN). TYPICALLY OCCURS DURING COASTING OR MILD BRAKING WHEN PREPARING TO ENTER A TURN (DOES NOT MATTER IF RIGHT OR LEFT TURN). NO "CHECK ENGINE," ALTERNATOR, OR OTHER WARNING LIGHTS APPEAR ON THE DASH (AS THEY WOULD IF THE ENGINE STALLED) -- IT IS AS IF IGNITION SWITCH WERE IMMEDIATELY TURNED OFF. OCCASIONALLY WHEN ENGINE SHUTS OFF, THE INSTRUMENT CLUSTER GIVES A FORWARD COLLISION WARNING DISABLED WARNING (BUT THE FCW DOES NOT BEEP, ALERT, SIGNAL, ETC. BEFORE THE ENGINE SHUTS OFF, AND THERE WAS NO OBSTACLE TO SET OFF OR BLOCK THE FCW). SINCE ENGINE SEEMS TO SHUT OFF, THERE ARE NO CODES ACTIVE OR STORED AFTER THE ENGINE SHUTS OFF. REPEATED TRIPS TO DEALERSHIP, AND THEY CAN NOT DIAGNOSE, OR CAUSE THE ISSUE TO OCCUR. *TR

12/03/2016
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG1BC******
Summary

TAKATA RECALL THURSDAY I WAS ON MY WAY TO WORK AND WHY I WAS DRIVING MY DURANGO THE BATTERY LIGHT CAME ON AND EVERYTHING KEPT BLINKING AND MESS UP. WHY I WAS ON THE HIGHWAY THE TRUCK AUTOMATIC SHUT DOWN. I THOUGHT IT WAS MY BATTERY SO 4 PEOPLE GAVE A JUMP. THE CABLES WIRES START BURNING MELTING OFF. IT HAPPEN FOUR TIMES. I ALMOST LOST MY LIFE ON THE HIGHWAY. NOW THEY TRYING TO MAKE ME COME OUT OF POCKET FOR SOMETHING THE FACTORIES MESS UP ON. I DON'T THINKS THIS IS FARE. THE DODGE DURANGO IS DANGERS. I LOVE THE TRUCK BUT I WOULDN'T PURCHASE IT IF I KNEW IT WAS GOING TO GIVE ME PROBLEMS OR KILL

12/01/2016
Components: ELECTRICAL SYSTEM,INTERIOR LIGHTING
Incident Date: 11/30/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RE4GG5BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE OF THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND FIRE REPORT WERE FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE FAILURE MILEAGE WAS 101,000.

11/26/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT7BC******
Summary

MY CAR STALLED WHILE DRIVING A COUPLE TIMES. TOOK IT TO THE SHOP AND FOUND OUT IT WAS THE ALTERNATOR. I HAD TO HAVE IT REPLACED.

11/26/2016
Components: STRUCTURE
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT7BC******
Summary

THE LIFT GATE WILL NOT STAY OPEN. IT HAS INJURED A NUMBER OF PEOPLE.

11/22/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/30/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RD4GG3BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 50 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED WHILE PULLING INTO A PARKING STRUCTURE. THE CONTACT NOTICED SMOKE UNDER THE HOOD AND PARKED THE VEHICLE. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE CONTACT DISCOVERED THAT THE SMOKE WAS COMING FROM THE ALTERNATOR. THE FAILURE RECURRED TWICE. THE DEALER DIAGNOSED THAT THE THERMOSTAT HOUSING AND THE COOLING SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

11/18/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG0BC******
Summary

ON NO 1, 2016 WHEN I WAS GOING AT WORK, I WAS DRIVING ON WEST PARK HWY (HOUSTON, TX), AND SUDDENLY MY CAR STOPPED WORKING IN THE MIDDLE OF THE ROAD, ALL THE SYSTEM HAS STOPPED WORKING, AND THE FRONT CAR STARTED SMOKING (BURN, & FIRE). AND I SURVIVED BY THE GRACE OF GOD. I CALL THE TOWING SERVICES SO AS TO MOVE THE CAR FROM THE HWY TO MY HOUSE. AND I CAN'T REALLY TELL YOU WHAT EXACTLY HAPPENED. BUT THE CONSTANCY IS, MY CAR IS NOT DRIVABLE UNTIL NOW. AND MY INSURANCE COMPANY SENT SOME EXPERT SO AS TO ASSESS THE RISK, AND THEY TOLD ME WHAT HAPPENED IS THE DEFECT OF THE CONSTRUCTOR (CHRYSLER GROUP LLC), BECAUSE THERE ARE MORE THAN 300 HUNDRED CASES OF COMPLAINTS SIMILAR WITH MY EXPLANATIONS. AND FROM THIS DAY TO NOW, I AM TRAUMATIZED BY THIS INCIDENT. IT IS THE REASON THAT I AM WRITING TO YOU SO AS TO SOLVE THIS HAZARD OR MAIN ISSUE. AND ACTUALLY MY CAR IS PARKED AT HOME (15770 BELLAIRE BLVD, #2107, HOUSTON, TX77083). MY INSURANCE CLAIM NUMBER IS: STATE FARM: 53-0079-5S5. N.B.: I ALSO ATTACHED THE TOWING RECEIPT ISSUED BY THE TOWING SERVICES.

11/15/2016
Components: ELECTRICAL SYSTEM
Incident Date: 11/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG8BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING, THE CONTACT OBSERVED AN ABNORMAL ODOR COMING FROM THE VEHICLE AND THE CHECK ENGINE AND BATTERY INDICATORS ILLUMINATED. IT WAS DIAGNOSED THAT THE ALTERNATOR AND BATTERY FAILED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,682. UPDATED 01/26/2017*CT UPDATED 07/06/18*JB

11/09/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/30/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RD4GG5BC******
Summary

ALTERNATOR CAUGHT FIRE, STALLED ENGINE, AND DESTROYED THE COMPUTER CHIP, BUT MANUFACTURER SAID IT WAS NOT THERE FAULT.

11/07/2016
Components: ELECTRICAL SYSTEM
Incident Date: 11/05/2016
Crash: No
Fire: No
Summary

WE WERE DRIVING DOWN THE HIGHWAY AND OUR BATTERY LIGHT TURNED ON I IMMEDIATELY EXITED AND SINCE THE DEALER I PURCHASED IT AT WAS JUST ABOUT A MILE AWAY I DROVE IT THERE AS SOON AS WE HIT THE CORNER ABOUT A BLOCK FROM THE DEALER MY DASH STARTED FLASHING MY SEAT BELT WARNING LIGHTS STARTED FLASHING RADIO DISPLAY WENT OUT PARK ASSIST WENT OUT WINDSHIELD WIPERS CAME ON AC STARTED BLOWING HOT AIR THE DEALER SAID IT WAS MY ALTERNATOR AND BATTERY PAID 1500 TO GET IT FIXED DROVE IT HOME AND 2 HOURS LATER WENT TO RUN SOME ERRANDS AND HAD THE SAME EXACT PROBLEMS HAPPENED EXCEPT THIS TIME IT COMPLETELY SHUT DOWN POWER STEERING GOOD THING I WASN'T ON A BUSY STREET OR IT COULD OF BEEN PRETTY BAD HAD TO GET MY CAR TOWED HOME SINCE DEALER WAS CLOSED NOW MONDAY MORNING SERVICE DEPARTMENT SENT A TOW TRUCK FOR MY VEHICLE LET'S SEE HOW MUCH THIS COSTS ME NOW

11/01/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG1BC******
Summary

MY 2011 DODGE DURANGO, 3.6L/V6 WITH 180AMP ALTERNATOR - ALTERNATOR RAPIDLY FAILED WHILE DRIVING ("IN MOTION"), CAUSING COMPLETE SHUT DOWN OF THE VEHICLE AND DISABLING BOTH THE BATTERY AND THE CONTROL MODULE REQUIRING THEM BOTH TO BE REPLACED. THIS COMPLETE SHUT DOWN CAUSED THE ABS AND STEERING TO LOCK UP AND ALL MY ELECTRICAL INCLUDING MY FLASHERS TO NOT WORK. THIS IS A MAJOR SAFETY CONCERN AND IS IDENTICAL TO THE P60 RECALL OF THIS SAME VEHICLE BUILT WITH THE 160AMP ALTERNATOR WHICH IS VIRTUALLY THE SAME AS MY VEHICLE. I WAS NEVER INFORMED OF THE P60 RECALL AND BELIEVE THAT MY VEHICLE AND ALL OTHERS LIKE IT SHOULD NOT BE EXCLUDED FROM THIS RECALL! FORTUNATELY I WAS NOT DRIVING IN A LOCATION WITH HIGH SPEEDS OR HEAVY TRAFFIC AT THAT MOMENT BUT HAD IT FAILED ONLY MINUTES LATER SOMEONE COULD HAVE BEEN SERIOUSLY INJURED OR KILLED BECAUSE OF THIS DESIGN FLAW. CLEARLY THIS IS A MAJOR SAFETY ISSUE AND JUST BECAUSE THE ALTERNATORS ARE SLIGHTLY DIFFERENT AMP THEN THAT OF THE CURRENT RECALL THOSE VEHICLES SHOULD NOT BE EXCLUDED FROM THE RECALL. I HAVE SEEN NUMEROUS SIMILAR COMPLAINTS FROM OTHER OWNERS WITH THE 180AMP ALTERNATOR. PLEASE CONTACT ME IF THERE ARE ANY QUESTIONS REGARDING THIS INFORMATION, INCLUDING ANY FURTHER DETAILS REGARDING MY RECEIPTS FOR REPAIRS. *TR

10/31/2016
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 10/26/2016
Crash: No
Fire: No
Summary

SAFETY ISSUE ON MY 2011 DODGE DURANGO. WHILE DRIVING HOME AFTER WORK LATE ONE NIGHT, THE DURANGO STARTED ACTING UP LIKE IT WAS POSSESSED. THE LIGHTS WOULD GO ON AND OFF, THE WIPERS WENT ON AND WOULDN'T SHUT OFF, SEATS WENT BACK AND FORTH WHILE DRIVING!, RADIO, HEAT, AC. I WAS IN TRAFFIC AND FINALLY MANAGED TO MOVE OVER TO A SECURE LOCATION OUT OF HARMS WAY NO SOONER DID I PULL OFF THE SIDE OF THE ROAD THEN THE DODGE COMPLETELY DIED. I HAD TO COAST DOWN A HILL. TRIED TO TURN IT OVER AND NOTHING. NO LIGHTS NO RADIO NO NOTHING. IT WAS DEAD. HAD TO HAVE IT TOWED TO THE DEALERSHIP. THE DEALER CLAIMED IT WAS THE BATTERY, INSTALLED A NEW ONE AND SENT ME ON MY WAY. FAST FORWARD TO LESS THAN 2 WEEKS LATER- SAME PROBLEM. DRIVING TO DROP OFF MY 5 YEAR OLD AND IT STARTS ACTING UP AGAIN COMPLETELY POSSESSED. HOW IS THIS SAFE? I MADE IT TO WORK WITH IT GOING CRAZY. AT LUNCH, I WENT TO START IT AND CHECK IT OUT. DEAD. BRAND NEW BATTERY DEAD. 400 BUCKS DOWN THE DRAIN- WHEN THAT WASN'T THE PROBLEM. NOT TO MENTION THE 200 BUCKS TO TOW. I BROUGHT IT TO A LITTLE SHOP AROUND THE CORNER AND THEY COULDN'T FIND THE PROBLEM AND TOWED IT BACK TO THE DEALER. AND THERE IT SITS. NO ONE CAN FIGURE OUT WHAT IS WRONG WITH IT OVER THERE. IT IS REALLY PATHETIC. SO NOW ADD'L TOW CHARGES-$200, NO VEHICLE TO GET BACK AND FORTH TO WORK AND CHILD'S STROKE THERAPISTS, AND HAD TO BREAK DOWN AND PAY FOR A RENTAL. WHAT A JOKE THANKS DODGE. THEY ARE WELL AWARE OF THE TIPM ISSUES AND REFUSE TO RECALL ANY OF THEIR VEHICLES. THIS IS A HUGE HUGE SAFETY ISSUE. EVERYTHING JUST DIES.. THE ENGINE THE BRAKES DON'T WORK NOTHING. *TR

10/31/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG6BC******
Summary

WHILE DRIVING, I EXPERIENCED A SUDDEN LOSS OF ELECTRICAL POWER. I HAD THE CAR TOWED TO A DODGE DEALERSHIP WHERE AFTER MORE THAN A WEEK I WAS TOLD THAT MY ALTERNATOR FAILED AND COULD NOT HOLD A CHARGE, WHICH CAUSED MY BATTERY AND OTHER COMPONENTS TO FAIL. I DISCOVERED THAT THERE WAS A 2011 DODGE DURANGO RECALL (# P60 / NHTSA 14V-634) DEALING WITH A SUDDEN LOSS OF POWER TO THE ALTERNATOR. ALTHOUGH, THIS RECALL SEEMS TO MATCH MY VEHICLE DESCRIPTION AND PROBLEM, I WAS TOLD BY THE CHRYSLER COMPANY AND THE DEALERSHIP THAT MY VIN NUMBER DOES NOT MATCH THE RECALL LIST AND THERE MUST BE NO RELATION. IT SEEMS TO ME THAT MY CAR'S PROBLEMS MATCHED THE RECALL EXACTLY AND BASED ON THAT RECALL I SHOULD BE REIMBURSED THE $2,000 SPENT ON REPAIRS. *TR

10/27/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG1BC******
Summary

UPON STARTING MY 2011 DODGE DURANGO I NOTICED A WHINING NOISE COMING FROM MY ENGINE. DROVE AROUND THE PARKING LOT FOR ANOTHER FOR A MINUTE TO SEE IF THE NOISE WOULD STOP, I PARKED THE CAR TURNED IT OFF AND STARTED IT AGAIN THE NOISE WAS STILL THERE. I DROVE THE CAR TOWARDS MY HOME, THE NOISE STOPPED ABOUT 5 MINUTES LATER THE BATTERY LIGHT CAME ON. I TOOK THE CAR TO THE NEAREST AUTO STORE FOR THEM TO TEST THE BATTERY. UPON OPENING THE HOOD OF MY CAR SMOKE CAME POURING OUT WITH AN AWFUL BURNING SMELL. I WAS ADVISED THAT I WAS NOT TO DRIVE MY CAR THAT IT WAS CAUSE MORE DAMAGE DUE TO THE ALTERNATOR BEING VERY HOT TO THE TOUCH AND SMOKING. MY VEHICLE WAS FIXED, THE PROBLEM WAS THE ALTERNATOR, MY VEHICLE HAS 72,000 MILES. THIS IS THE 4TH MAJOR ISSUE WITH MY VEHICLE.

10/27/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/13/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RE4GGXBC******
Summary

THERE IS A KNOWN RECALL FOR THE 2011 DODGE DURANGO WITH THE 160 AMP ALTERNATOR. WE HAVE A 180 AMP ALTERNATOR AND EXPERIENCED THE EXACT SAME PROBLEMS AS THE RECALLED 160 AMP. OUR VEHICLE CAUGHT FIRE AFTER A SHORT DRIVE. CHRYSLER REFUSES TO INCLUDE THE 180 AMP ALTERNATOR INTO THE EXISTING RECALL. A SHORT INTERNET SEARCH WILL REVEAL COUNTLESS OTHER VICTIMS.

10/26/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/25/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RE4GG7BC******
Summary

WHILE DRIVING ON THE NJ TURNPIKE APROX 75MPH 10/25/2016 THE BATTERY LIGHT CAME ON. SUV BEGIN TO LOSE POWER AND TACHOMETER WAS REVVING HIGH. MADE IT TO MY LOCAL TIRE SHOP UPON PULLING THERE WAS SMOKE COMING FROM UNDER THE HOOD. THE ALTERNATOR BLEW UP AND A SMALL FIRE STARTED. UPON REPLACING THE ALTERNATOR THE SUV STILL WILL NOT START. *TR

10/24/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG2BC******
Summary

PULLED INTO A SHOPPING MALL HAD A WEIRD BURNING SMELL SHUT OFF CAR LIFTED HOOD A LOT OF SMOKE COMING OUT OF ENGINE COMPARTMENT CAR COMPLETELY DEAD HAD IT TOWED TO SHOP THEY INFORM ME THAT ALTERNATOR, BATTERY DEAD. AFTER FIXING THEY FIND OUT ECM IS FRIED! NOW COME TO FIND OUT THERE'S A RECALL ON THE ALTERNATOR! I WAS JUST AT DEALER FIXING THE FUEL THING THAT WAS RECALLED CAUSE CAR DIED THEN TOO HAD TO HAVE IT TOWED! WHY DIDN'T DEALER FIX ALTERNATOR THING TOO WHEN I WAS THERE NOW I HAVE TO PAY $1500 TO FIX??

10/24/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG2BC******
Summary

I WAS AT THE MALL PULLED INTO PARKING LOT SMELLED A BURNING SMELL SO I TURNED OFF ENGINE AND OPENED HOOD SMOKE STARTED COMING OUT NO FIRE THOUGH TRIED TO START VEHICLE AGAIN CAR COMPLETELY DEAD. SO HAD CAR TOWED OF COURSE WAS IN PARKING STRUCTURE AND STRUCTURE WAS SO SMALL NO TOW TRUCK COULD FIT INSIDE SO HAD TO CALL A MOBILE MECHANIC TO COME OUT AND HE BYPASSED SOMETHING TO GET CAR STARTED DROVE CAR TO OUTSIDE PARKING LOT SO CAR COULD BE TOWED. MECHANIC SAID ALTERNATOR AND BATTERY FRIED. SO REPLACED THEM. COME TO FIND OUT THAT PCM WAS ALSO FRIED SO NEED NEW BRAIN FOR CAR! LOOKED ON WEBSITE DODGE/CRYSELER HAVE RECALL ON ALTERNATOR....YOU GUESSED IT NOT ON MY VEHICLE THOUGH!! THERE IS A RECALL ON 2011 DODGE DURANGO ALTERNATORS BUT NOT ON MINE YET MY ALTERNATOR GOES OUT FOR NO APPARENT REASON!! RIDICULOUS

10/18/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/16/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RE5GG4BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED AND A BURNING ODOR ENTERED THE VEHICLE. AN EXCESSIVE AMOUNT OF SMOKE EMITTED FROM UNDERNEATH THE HOOD. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. AFTER A WHILE, THE CONTACT DROVE THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR CAUGHT FIRE AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

10/14/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG1BC******
Summary

THIS MORNING I STARTED MY CAR AS USUAL TO TAKE MY KIDS TO SCHOOL. I GOT ABOUT 1/2 MILE FROM MY HOUSE AND COULD SMELL AN ELECTRICAL BURNING TYPE SMELL. I PULLED OVER BUT COULD SEE NOTHING. THE CAR WAS STILL RUNNING. I PROCEEDED ABOUT A MILE TO THE SCHOOL WITH THE SMELL STILL THROUGHOUT THE CAR. JUST BEFORE I PULLED BACK TO MY HOUSE GOING ABOUT 35 MILES PER HOUR MY ENGINE LIGHT CAME ON, FOLLOWED BY MY BATTERY LIGHT. THE RADIO WENT ALL HAYWIRE AS WELL. I WAS ABLE TO PULL UP TO THE FRONT OF MY HOUSE. I SHUT THE CAR OFF AND HAD MY HUSBAND COME TAKE A LOOK. HE OPENED THE HOOD AND SMOKE CAME OUT. IT SMELLED VERY HOT LIKE THERE WERE WIRES ON FIRE. I TRIED TO START THE CAR AGAIN AND NOTHING. I CAN'T EVEN GET MY KEY OUT OF THE IGNITION. HE TOUCHED THE ALTERNATOR AND BURNED HIMSELF. I HAD TO CALL ROADSIDE ASSISTANCE TO HAVE IT TOWED TO THE REPAIR SHOP. IT SAT FOR 2 HOURS WAITING AND WHEN THE TOW DRIVER CAME HE COULD STILL SMELL THE BURNING AND WHEN HE TRIED TO TOUCH THE ALTERNATOR HE STILL COULDN'T SAID IT WAS VERY HOT. HE TRIED TO JUMP THE CAR AND SPARKS CAME SHOOTING OFF THE BATTERY TERMINALS ALSO. I HAVE NOTICED MANY COMPLAINTS WITH THIS SAME ISSUE AND NO RECALL???? ONLY THE 180 AMP ALTERNATORS??? LAST YEAR MY CAR HAD TO SIT FOR 4 MONTHS BECAUSE OF THE TIPM RECALL AND NO PARTS AVAILABLE. NOW THIS! I AM ALSO CONTACTING DODGE/CHRYSLER TO REPORT THIS ISSUE AS IT SHOULD BE A RECALL ON ALL ALTERNATORS.

10/06/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE5GG8BC******
Summary

VEHICLE QUIT WITH NO WARNING IN THE MIDDLE OF THE INTERSTATE. NO FLASHERS!! COULD NOT GET CAR OUT OF GEAR TO NEUTRAL IN ORDER TO MOVE VEHICLE. NO SHOULDER AS IT WAS ON AN OVERPASS. HAD TO ABANDON VEHICLE IN TRAVELED PORTION OF INTERSTATE 29. HAD SOME NEAR MISS WHERE OTHER DRIVERS HAD TO SLAM ON THEIR BRAKES LEAVING TIRE MARKS ON PAVEMENT IN ORDER NOT TO HIT OUR CAR. HUSBAND HAD TO DIRECT MORNING TRAFFIC AROUND CAR TILL POLICE COULD GET THERE. WORRIED THAT SOMEONE WOULD HIT IT AND GET HURT/KILLED. HUSBAND HAD NO SAFETY GEAR AND WAS PLACED IN A VERY UNSAFE POSITION TRYING TO KEEP OTHERS FROM HITTING OUR VEHICLE SITTING THE TRAVELED PORTION OF AN INTERSTATE HIGHWAY.

10/05/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG8BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 25 MPH, THE ENTIRE ELECTRICAL SYSTEM FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR, BATTERY, AND THE ELECTRICAL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

10/05/2016
Components: SERVICE BRAKES
Incident Date: 10/04/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1D4SE4GT9BC******
Summary

TRAFFIC SLOWING DOWN IN FRONT OF ME, I APPLIED THE BRAKES AND THE PEDAL WENT SLOWLY TO FLOOR AND THE BRAKES DID NOT WORK CAUSING ME TO HIT THE CAR IN FRONT OF ME, REAPPLIED THE BRAKES AND THEY DID WORK CAUSING ME TO HIT THAT CAR AGAIN. THOUGHT THAT MAYBE MY FOOT WAS DEPRESSING BOTH THE ACCELERATOR AND BRAKE SO II USED MY LEFT FOOT, RESULT THE SAME. I DID THIS MANY MORE TIMES AND THE BRAKES DID NOT WORK. I APPLIED THE PARKING BRAKE AND PULLED OFF TO THE LEFT SIDE OF THE ROAD WHEN I WAS SURE IT WAS SAFE. THIS HAPPENED IN A CONSTRUCTION ZONE, I MANAGED TO AVOID HITTING ANY OF THE WORKERS AND THE 3 TRUCKS THAT THEY WERE USING. ONE OF THE WORKERS ASKED WHAT HAPPENED, I EXPLAINED TO HIM AND HE TRIED THE BRAKES, THEY WENT WERE SPONGY AND WENT SLOWLY TO THE FLOOR. CHECKED TO SEE IF THE DRIVER OF THE VEHICLE TO SEE IF SHE HAD ANY INJURIES, SHE SAID SHE WAS ALRIGHT. THE IMPACT WAS NOT HARD BECAUSE WE WERE BOTH GOING THE SPEED. CALLED THE MICHIGAN STATE POLICE (REFER TO INCEDENT # 31-10985-16 AND CRASH REPORT S/N 228890) NO TICKET ISSUED. CALLED FOR WRECKER TO TAKE THE VEHICLE TO THE NEAREST CHRYSLER DODGE JEEP RAM DEALERSHIP. THE DEALER WAS GARBER, 5330 BAY ROAD, SAGINAW MICHIGAN 48604, PHONE # 989-399-8550, SERVICE ADVISOR LARRY COOK. THEY COULD NOT FIND A PROBLEM, THEY CONTACTED CHRYSLER ENGINEERING. LEFT VEHICLE OVE NIGHT, CAUSE COULD NOT BE DETERMINED. BRAKES WORKED FINE, BROUGHT VEHICLE HOME AFRAID TO DRIVE IT AGAIN.

10/03/2016
Components: ENGINE AND ENGINE COOLING
Incident Date: 08/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GTXBC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS A LOUD NOISE. THE CONTACT PULLED INTO THE DRIVEWAY, LOOKED UNDER THE VEHICLE, AND NOTICED A LARGE PUDDLE. THE VEHICLE WAS DRIVEN TO A MECHANIC WHO DIAGNOSED THAT THE WATER PUMP GASKET AND BEARING HOUSING FAILED. THE WATER PUMP, COOLANT, AND THERMOSTAT WERE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 89,600. UPDATED 12/20/16*LJ

09/29/2016
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 07/22/2016
Crash: No
Fire: No
Summary

2011 DODGE DURANGO RECALL# 14V634000, ELECTRICAL SYSTEM, ALTERNATOR. THE TRUCK WAS IN MOTION ON A BUSY CITY STREET AND STOPPED ABRUPTLY. THE ENTIRE COMPUTER SYSTEM WENT OUT, CAUSING THE ALTERNATOR, AND THE BATTERY TO BE DISABLED. DODGE REFUSED TO REIMBURSE FOR THE 2K WE PAID IN REPAIRS.

09/29/2016
Components: POWER TRAIN,ENGINE
Incident Date: 08/01/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. THE VIN WAS NOT AVAILABLE.

09/28/2016
Components: ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GGXBC******
Summary

RADIO STARTED GOING OFF AND ON ONCE THE CAR WAS PARKED STARTED SMOKING UNDER HOOD AND THEN WOULD NOT START AT ALL HAD TO HAVE IT TOWED TO A GARAGE. GARAGE ALTERNATOR CAUGHT ON FIRE ORDER NEW ALTERNATOR ALSO IT RUINED THE BATTERY NEW BATTERY PUT IN STILL WOULD NOT START HAD TO TAKE IT TO A DODGE DEALER NOW I HAVE A BILL FOR $1500.00 I HAVE TRYING TO PAY AS MUCH AS I COULD AFFORD EACH WEEK BUT NOT GETTING FAR I NEED SOMETHING,I REALLY NEED MY CAR BACK

09/22/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT9BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THREE MONTHS AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM), THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

09/21/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/25/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RE4GG1BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING AT HIGHWAY SPEEDS, THERE WAS A PRESENCE OF SMOKE THAT EMITTED INTO THE INTERIOR OF THE VEHICLE. THE VEHICLE RANDOMLY STALLED AND THE CONTACT HAD TO CAUTIOUSLY COAST THE VEHICLE DOWN AN EXIT RAMP AND ONTO A LOCAL ROADWAY. UPON FURTHER INSPECTION UNDER THE HOOD, IT WAS NOTICED THAT THE ALTERNATOR ASSEMBLY AND THE BATTERY WERE BURNT. THE VEHICLE WAS PUSHED TO A DEALER WHERE THE BATTERY AND ALTERNATOR ASSEMBLY WERE REPLACED. THERE WAS AN UNKNOWN MANUFACTURER RECALL, BUT THE VIN WAS EXCLUDED BECAUSE IT ONLY ADDRESSED THE 160 AMP AND NOT THE 180 AMP. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

09/20/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG6BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER, BUT WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 72,000.

09/20/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GGXBC******
Summary

LOST TOTAL BATTERY POWER TO VEHICLE WHILE DRIVING AT HIGH SPEED. IT STARTED WITH A BURING METAL SMELL COMING FROM THE ALTERNATOR. DROVE VEHICLE 5 MILES ON A STATE HIGHWAY AT 55MPH WHEN THE BATTERY LIGHT CAME ON. DROVE ANOTHER 10 MILES ON THE SAME ROAD AND SPEED, AND RADIO SHUT OFF, WINDSHIELD WIPERS WERE TURNING ON AND OFF, POWER WINDOWS GOING UP AND DOWN ON THIER OWN, DASHBOARD WARNING LIGHTS TURNED ON AND OFF UNTIL FINALLY LOSING POWER STEERING AND THEN VEHICLE COMPLETELY DIED. LUCKILY I WAS SLOWING DOWN AND HAD A PARKING LOT TO COAST INTO AFTER TOTAL POWER FAILURE. TOWED VEHICLE TO DEALERSHIP AND DETERMINED THE ALTERNATOR WENT BAD, WHICH CAUSED A SHORT TO THE BATTERY CAUSING THE BATTERY TO BECOME COMPLETELY DEAD AND DAMAGED, WHILE BLOWING THE FUSE PANEL. SEEMS LIKE THIS IS BECOMING A COMMON PROBLEM WITH DURANGOS THIS AGE WITH SIMILAR MILEAGE.

09/16/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG4BC******
Summary

WHILE DRIVING ON THE FREEWAY WITH MY WIFE AND THREE YOUNG CHILDREN IN MY 2011 DODGE DURANGO CREW I OBSERVED A SMELL OF SMOKE FROM THE HOOD COMPARTMENT. SECONDS LATER THE INSTRUMENT PANEL WENT HAYWIRE AND EVERY LIGHT BEGAN FLASHING. HEAT BEGAN BLOWING FROM VENTS, WIPERS TURNED ON BY THEMSELVES. THE CAR SUDDENLY DIED AND I LOST CONTROL OF STEERING AS WELL AS BRAKING. I WAS BARELY ABLE TO MAKE IT TO THE SIDE OF THE FREEWAY. WE REMOVED THE KIDS FROM THE CAR SO THEY WOULD BE SAFER. WHEN THE KIDS WERE OUT OF THE ROADWAY I POPPED THE HOOD AND OBSERVED SMOKE COMING FROM THE ALTERNATOR. I HAD TO HAVE MY DURANGO TOWED TO MY MECHANIC. MY MECHANIC REBUILT THE ALTERNATOR BUT ONCE IT WAS REBUILT THE CAR WOULDN'T START. MECHANIC PERFORMED TESTING AND DETERMINED THAT THE PCM WAS FRIED AND NEEDED TO BE REPLACED. MY MECHANIC NOTIFIED ME THAT THE PCM AND ALTERNATOR FOR THE 2011 DURANGO WAS UNDER RECALL. WHEN I CALLED CHRYSLER THEY INFORMED ME THAT MY DURANGO WAS NOT INCLUDED IN THE RECALL. APPARENTLY THEIR ARE THREE SIZES OF ALTERNATORS IN THE 2011 DURANGO 160AMP, 180 AMP, AND 220AMP. ONLY THE 160 AMP IS COVERED UNDER THE RECALL. AFTER RESEARCHING ONLINE I HAVE CAME ACROSS HUNDREDS OF OTHER DURANGO OWNERS WITH THE SAME PROBLEM. ALL 2011 DODGE DURANGO'S SHOULD BE RECALLED BECAUSE THIS IS THE SAME EXACT ISSUE AS THE DURANGO'S COVERED UNDER THE RECALL. THIS COULD HAVE ENDED MUCH WORSE AS MY CHILDREN COULD HAVE BEEN HURT OR WORSE YET KILLED. DODGE NEEDS TO TAKE RESPONSIBILITY FOR THEIR DEFECTIVE PARTS. THE VEHICLE ONLY HAS 54,000 MILES. WAY TOO EARLY TO BE PAYING FOR THIS KIND OF REPAIRS.

09/14/2016
Components: FUEL SYSTEM, GASOLINE
Incident Date: 04/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG4BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

09/09/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG6BC******
Summary

EVEN AFTER THE RECALL FOR THE FUEL PUMP RELAY IT WAS REPLACED , THE ENTIRE TIPM WENT OUT WHILE I WAS DRIVING ON THE HIGHWAY

09/05/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT1BC******
Summary

VEHICLE IN MOTION TRAVELING AT 65 MPH. VEHICLE LOST ALL ENGINE AND ELECTRICAL POWER. NO LIGHTS OR INDICATORS ON DASHBOARD. NO POWER STEERING. LIMITED BRAKING POWER. COASTED THE VEHICLE OUT OF TRAFFIC TO THE SHOULDER OF THE ROAD. SHIFTED VEHICLE INTO PARK AND WAITED 5 MINUTES. AFTER 5 MINUTES ELECTRICAL POWER RETURNED AND WAS ABLE TO START VEHICLE AND DRIVE IT HOME. FOUND COMPLAINTS ONLINE OF SIMILAR PROBLEMS.

08/30/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE5GG8BC******
Summary

ON FRIDAY, AUGUST 26TH 2016, I WAS DRIVING TO RICHMOND, VA FROM NEWPORT NEWS, VA WHEN MY BATTERY WARNING LIGHT CAME ON. I PULLED OVER, TURNED THE VEHICLE OFF, SAT FOR A FEW MINUTES AND RESTARTED THE VEHICLE. THE LIGHT DID NOT COME BACK ON. I DECIDED TO MAKE A STOP IN WILLIAMSBURG TO THE OUTLET STORES AND THE BATTERY WARNING LIGHT CAME ON AGAIN. WHILE TURNING INTO THE STORES' PARKING LOT, ALL WARNING LIGHTS AND ELECTRICAL SYSTEM STARTED FLASHING. RIGHT BEFORE PARKING THE VEHICLE COMPLETELY SHUT DOWN/OFF. THE VEHICLE SMELLED LIKE SOMETHING WAS BURNING, BUT NO OBVIOUS FIRE. THE OUTLETS SECURITY CAME OVER AND HOOKED UP A JUMP BOX TO THE BATTERY. HE STATED THE BATTERY APPEARS LOW. HE TRIED TO JUMP THE BATTERY WITH THE JUMP BOX, BUT IT WOULD NOT START. HE TRIED WITH HIS SECURITY VEHICLE AND MY VEHICLE AND THE CONNECTIONS STARTED SMOKING. AFTER APPROXIMATELY 3 HOURS, WAITED ON A FRIEND TO ARRIVE, CALLED TRIPLE A AND THE REPRESENTATIVE CONNECTED HIS JUMP BOX TO MY VEHICLE BATTERY. THE VEHICLE STARTED BUT AS SOON AS THE JUMP BOX REMOVED, THE VEHICLE WOULD DIE BACK DOWN. THE TRIPLE A REPRESENTATIVE AND MYSELF DETERMINED THAT THE ALTERNATOR IS BAD AND DRAINED THE BATTERY. HAD THE VEHICLE TOWED TO POMOCO DODGE DEALERSHIP IN NEWPORT NEWS, VA. RESEARCHED INFORMATION AND THERE IS A RECALL NAMED P60 FOR 2011 DODGE DURANGO'S WITH A 3.6L ENGINE AND A 160 AMP ALTERNATOR. MY VEHICLE IS A 2011 DODGE DURANGO WITH A 3.6L ENGINE AND A 220 AMP ALTERNATOR. CONTACTED CHRYSLER DODGE AND THEY STATED THAT MY VIN DOESN'T QUAILITY, BUT THEY WILL LOG MY INFORMATION. AFTER CONDUCTING MORE RESEARCH, THIS ISSUE HAS MANY COMPLAINTS ON ALL 2011 DODGE DURANGO'S NO MATTER THE ALTERNATOR AMP (160, 180, 220). THE RECALL SHOULD BE EXPANDED TO COVER ALL THE 2011 DODGE DURANGOS AS IT IS VERY COMMON, VERY DANGEROUS, AND DEFINITELY A SAFETY HAZARD. COULD HAVE HAPPENED WHILE ON THE INTERSTATED W/ MY DAUGHTERS

08/26/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG6BC******
Summary

WHILE DRIVING THE DURANGO, THE DASH LIGHTS STARTED FLASHING, THE BATTERY LIGHT CAME ON AND HEAT STARTED COMING OUT OF THE FLOOR VENTS. PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED OFF. WHILE ATTEMPTING TO START, THE ENTIRE ELECTRICAL SYSTEM WAS NON-RESPONSIVE. WHEN ATTACHING JUMPER CABLES TO PROVIDE ELECTRICITY TO PUT THE VEHICLE IN NEUTRAL SO IT COULD BE TOWED, THE CABLES GOT VERY HOT VERY QUICKLY AND THE TOWING COMPANY SAID THAT INDICATED THERE COULD BE A "DEAD SHORT" IN THE ELECTRICAL SYSTEM. FURTHER RESEARCH INDICATES THAT THIS WAS A REPORTED PROBLEM AND THERE IS A RECALL FOR THE 2011 DODGE DURANGOS, BUT WHEN I ENTERED MY VIN NUMBER INTO THE DATABASE, IT DID NOT INDICATE THAT MY VEHICLE WAS PART OF THE RECALL. TO ME, THIS IS CLEARLY A MISTAKE OR OVERSIGHT AS MY VEHICLE OBVIOUSLY DIED WHILE IN THE PROCESS OF DRIVING IT. IT WOULD BE GREATLY APPRECIATED THAT FURTHER REVIEW OF THE AFFECTED VEHICLES BE COMPLETED AND REIMBURSEMENT BE MADE FOR REPAIRS COMPLETED AT MY EXPENSE.

08/17/2016
Components: ENGINE
Incident Date: 08/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT1BC******
Summary

THE CAR HAS AN INTERMITENT THAT DURING THE TRANSITION FROM COLD ENGINE OPERATION TO WARM ENGINE IF YOU TAKE YOUR FOOT OFF OF THE GAS (TO SLOW DOWN FOR A TRAFFIC LIGHT OR TO MAKE A TURN) THE ENGINE WILL STALL, LOSING POWER STEERING. IT IS INTERMITTENT IN THAT IT MUST BE AT A CERTAIN POINT IN THE WARM UP CYCLE. I AM UNABLE TO LET MY DAUGHTER DRIVE THE CAR AS SHE DOES NOT HAVE THE STRENGTH TO CONTROL THE CAR WITHOUT POWER STEERING.

08/12/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG2BC******
Summary

68000 MILES, WHILE DRIVING BATTERY LIGHT INDICATOR CAME ON, A BURNING SMELL WAS PRESENT, COMING FROM THE ENGINE. A MILE OR TWO DOWN THE ROAD, SMOKE STARTED TO COME FROM UNDER THE HOOD. I PULLED OVER, TURNED VEHICLE OFF. LOOKED UNDER HOOD, ALL LOOKED NORMAL, SMOKING STOPPED. TURNED VEHICLE BACK ON, BATTERY LIGHT WAS NOT LIT, PROCEEDED TO DRIVE ANOTHER HALF A MILE FINE. WHEN I GOT BACK IN LATER ON THAT DAY, NO INDICATOR LIGHTS INITIALLY, THEN WHILE DRIVING ABOUT A MILE OR SO, BATTERY LIGHT APPEARED, THEN CHECK ENGINE LIGHT, THEN A/C STARTED BLASTING HOT AIR, DASH BOARD STARTING GOING HAYWIRE WITH LIGHT INDICATORS AND MESSAGE APPEARING, WIND SHIELD WIPERS STARTED GOING ON ITS OWN AND ACCELERATION WAS DIFFICULT. PULLED OVER AND RESTARTED THE VEHICLE. TURNED IT BACK ON, LIGHTS WERE STILL PRESENT. MADE IT ANOTHER 2 MILES AND THE VEHICLE STALLED WHILE DRIVING IN THE STREET AND WOULD NOT RESTART. HAD IT TOWED TO THE LOCAL DODGE DEALERSHIP FOR REPAIR. THEY DETERMINED IT WAS THE ALTERNATOR BURNED OUT, AND AS A RESULT A NEW BATTERY WAS NEEDED AS WELL. $1350.00 LATER!!! THANK GOODNESS TOWING WAS COVERED UNDER MY INSURANCE POLICY, BECAUSE DODGE CLAIMS THIS REPAIR IS NOT UNDER WARRANTY! IT SHOULD BE!! VERY UNSAFE AND TOO YOUNG OF A VEHICLE FOR THIS KIND OF REPAIR! THERE IS CURRENT RECALL FOR THIS TYPE OF REPAIR FOR 160 AMP ALTERNATOR, IT SHOULD BE FOR 180 AMP ALTERNATOR AS WELL!!! P60 IS CHRYSLER'S RECALL NUMBER FOR THIS.

08/12/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/05/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RE4GG6BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT OBSERVED SMOKE AND AN ABNORMAL ODOR COMING FROM THE HOOD WITHOUT WARNING. THE CONTACT PULLED OVER THE VEHICLE, OPENED THE HOOD, AND OBSERVED SMOKE AND FLAMES FROM THE ALTERNATOR. THE CONTACT EXTINGUISHED THE FIRE WITH A WATER HOSE. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE ALTERNATOR WAS TAKEN TO AN AUTO STORE WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR WAS FAULTY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

08/09/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT2BC******
Summary

WHILE DRIVING ON A MAIN ROAD AND SLOWING TO TURN, MY CAR HAS STALLED ON ME 3 DIFFERENT TIMES, THE LAST TIME BEING TODAY 8/9/16.

08/08/2016
Components: ELECTRICAL SYSTEM,INTERIOR LIGHTING
Incident Date: 03/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GT0BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/05/2016
Components: ELECTRICAL SYSTEM,INTERIOR LIGHTING
Incident Date: 08/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GTXBC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/04/2016
Components: ELECTRICAL SYSTEM,INTERIOR LIGHTING
Incident Date: 03/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG5BC******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM , INTERIOR LIGHTING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/01/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT0BC******
Summary

NOTHING HAS HAPPENED. .....YET. 1ST RECALL ON THE SUN VISOR VANITY LAMP WAS FIXED OVER ONE YEAR AGO. GOT ANOTHER RECALL FOR SAME THING IN FEB 2016. CALLED DEALERSHIP, THEY SAID THEY DIDN'T HAVE THE PARTS FOR REPAIR YET, THEY'D CALL WHEN THEY GET THEM IN. GOT ANOTHER NOTICE FOR SAME RECALL ON 8/01/16. CALLED DEALERSHIP....SAME ANSWER. THEY'RE TELLING ME IT'S ALL UP TO CHRYSLER TO SEND THEM THE PARTS.

07/31/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GGXBC******
Summary

AT UNDER 60000 MILES, ALTERNATOR MALFUNCTIONED AND QUIT, THUS LEAVING THE VEHICLE INOPERABLE. VEHICLE WAS IN MOTION WHEN FAILING.

07/21/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/16/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RE4GG8BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED ENGINE OIL LEAKING FROM THE TIMING CHAIN INTO THE ALTERNATOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LEFT CYLINDER AND TIMING CHAIN GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A FEW MONTHS LATER, WHILE DRIVING 25 MPH, THE BATTERY WARNING LIGHT ILLUMINATED. AFTER SHIFTING THE VEHICLE INTO PARK, THE CONTACT NOTICED SMOKE COMING FROM THE ALTERNATOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

07/18/2016
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 07/11/2016
Crash: No
Fire: No
Summary

I WAS DRIVING WITH MY KIDS GETTING OUR DAY STARTED. I TURN ON WITH REMOTE START WAS MAKING LOUD SCREECHING SOUND. LOADED UP KIDS AND STARTED TO TAKE OFF. WE COULD ALL SMELL A BAD BURNING SMELL. I CHECK ALL TEMPS ON CAR AND NOTHING READ HIGH TEMPERATURE. I DROVE ON MY WAY TO DAYCARE WHEN MY CAR STALLED AND SHUT DOWN. AND IT HAD PREVIOUSLY DID THIS B4 LIKE 4 MONTHS OR SO AND A RECALL OF FUEL PUMP WAS DONE AND HAD BEEN RUNNING FINE TILL THIS DAY. I TRIED STARTING IT A FEW TIMES NOTHING. FINALLY TURN ON AND BATTERY LIGHT CAME ON. I DROVE IT TO DROP OF MY 3 KIDS AT CAMP WHEN IT KEPT FEELING LIKE IT WANTED TO TURN OF. STILL SMELLING BURNING. FINALLY I'M HEADED TO WORK AND IT STALLED IN MIDDLE OF INTERSECTION. THANK GOD I DIDN'T HAVE MY KIDS WITH ME AND NO ACCIDENTS HAPPENED. I HAD CAR TOWED TO LOCAL MECHANIC BECAUSE DEALERSHIP IS AND HOUR AWAY. HE SAID ALTERNATOR GAVE OUT. PUT NEW ALTERNATOR IN STILL NOTHING. 600 DOLLARS DOWN DRAIN. NOW I HAVE TO PAY TOWING TO GET TO DEALERSHIP WHICH WILL MEAN JUST MORE MONEY DOWN THE DRAIN WHICH I DON'T HAVE THE EXTRA MONEY AND USE THIS CAR FOR WK SO HOPEFULLY I DON'T LOSE MY JOB. I DON'T UNDERSTAND HOW I HAVE SAME EXACT PROBLEMS AS ANOTHER 2011 DURANGO UNDER RECALL BUT MINE AIN'T ONE OF THEM. DO YOU HAVE TO WAIT TILL SOMEONE IS SERIOUSLY HURT OR KILLED TO HAVE A RECALL. IF NONE OF THIS IS RESOLVED PROPERLY I WILL BE HIRING A LAWYER. I HAVE ONLY HAD VEHICLE FOR 2YRS.

07/12/2016
Components: STEERING,ELECTRICAL SYSTEM,EQUIPMENT,SERVICE BRAKES
Incident Date: 06/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG6BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 15 MPH, THE AIR CONDITIONING BLEW HOT AIR AND THE INSTRUMENT PANEL LIGHTING WENT HAYWIRE. THE VEHICLE STARTED TO LOSE POWER AND ACCELERATION. THE CONTACT PULLED OVER, AND TURNED OFF AND RESTARTED THE VEHICLE. TO ENSURE THAT THE VEHICLE WAS FINE, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO ALLOW THE ENGINE TO REV. AFTERWARDS, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE WITHOUT FAILURE AND THERE WERE NO WARNING LIGHTS ILLUMINATED. HOWEVER, AFTER DRIVING A FEW MILES LONGER, THE POWER STEERING AND POWER BRAKES FAILED. SHORTLY AFTER, THE VEHICLE LOST ALL POWER. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE IT HAD NOT BEEN ABLE TO START. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

07/11/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/30/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RD4GG3BC******
Summary

AFTER DRIVING LESS THAN A MILE FROM HOME, VEHICLE BEGAN SMOKING AND A HOLE BURNED THROUGH THE HEADLINER AT THE SUN VISOR. IT HAS BEEN TOWED TO HUFFINES LEWISVILLE FOR REPAIR. RELATED RECALL 15V-879

07/10/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG0BC******
Summary

THE BATTERY LIGHT CAME ON AND THEN THE VEHICLE SHUT DOWN ON THE HIGHWAY. HAD 4 KIDS IN THE CAR. COULD HAVE BEEN KILLED.

07/05/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG1BC******
Summary

MY VIN NUMBER IS NOT ON THE RECALL LIST FOR RECALL P60. BUT MY TRUCK JUST HAD TO BE TOWED DUE TO BATTERY LIGHT COMING ON AND ABOUT 20 MINS LATER SMOKE COMING FROM THE HOOD LOSS OF POWER STEERING THEM A DEAD TRUCK WITH A KEY STUCK IN THE IGNITION . WHILE DRIVING BEFORE ANY OF THIS HAPPEN THERE WAS A LACK OF MOTION ON THE TRUCK IT DID NOT WANT TO GO . THE COMPUTER SYSTEM STARTED TO MALFUNCTION FLASHING ON AND OFF TELLING ME TO BUCKLE MY SEAT BELT , WHICH I HAD MINE ON AND SO DID MY CHILDREN! NOW I'M HAVING TO PAY A DEDUCTIBLE BECAUSE MINE VIN IS NOT LISTED WITH THE RECALL P60 . ALL THE SIGNS POINT TO THIS RECALL I AM NOT HAPPY

07/01/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/23/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RE4GGXBC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 5-10 MPH, THERE WAS AN ABNORMAL BURNING ODOR AND SMOKE UNDER THE HOOD OF THE VEHICLE. THE CONTACT NOTICED OPENED THE HOOD AND NOTICED THAT THE ALTERNATOR WAS ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

06/28/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/25/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RD4GG3BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 30 MPH, SMOKE APPEARED UNDER THE HOOD AND INTO THE VEHICLE. THE HOOD WAS OPENED AND THE CONTACT NOTICED SMALL FLAMES COMING FROM THE ALTERNATOR AND HEARD A SIZZLING SOUND. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). A POLICE REPORT WAS NOT FILED. THE FIRE EXTINGUISHED ITSELF. THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.

06/28/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG4BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY, ALTERNATOR, AND COMPUTER BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

06/27/2016
Components: ELECTRICAL SYSTEM,INTERIOR LIGHTING
Incident Date: 02/11/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RD4GG4BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED SMOKE FUMES COMING FROM THE PASSENGER SIDE VISOR. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/26/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG3BC******
Summary

MY 2011 DODGE DURANGO STARTED TO MAKE A "WHINING" SOUND WHEN ACCELERATED WHILE DRIVING ON A HIGHWAY. APPROXIMATELY 2-3 MILES, AFTER THE NOISE STARTED, A LIGHT ON THE INSTRUMENT PANEL CAME ON. LUCKILY, WE WERE JUST PULLING INTO OUR DRIVEWAY. MY ALTERNATOR FAILED AT 56.8K MILES. APPARENTLY, THE ALTERNATOR ORIGINALLY INSTALLED WAS NOT PART OF RECALL P60. THIS VEHICLE HAS BEEN RECALLED FOR EVERY OTHER PROBLEM ASSOCIATED WITH A 2011 DURANGO. HAVE NEVER HAD TO REPLACE AN ALTERNATOR IN ANY OTHER VEHICLE I HAVE OWNED WITH A LOT MORE MILES THAN THIS ONE. SEEMS LIKE MORE THAN JUST A COINCIDENT.

06/20/2016
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 06/16/2016
Crash: No
Fire: No
Summary

WHILE IN MOTION ON CITY STREET, FIRST MY RADIO WOULD TURN OFF ON ITS OWN, THEN THE BATTERY LIGHT CAME ON, THEN ALL THE SERVICE LIGHTS CAME ON FILLED BY MY ACCOUNT BLOWING OUT HOT AIR AND THEN MY CAR COMPLETELY SHUT OFF ON ME NOT ALLOWING ME TO REMOVE MY KEY OR PUT MY CAR ON NEUTRAL OR ALLOWING ME TO PUT ON THE HAZARD LIGHTS ON. IT FOLLOWED BY A BURNING SMELL UNDER THE HOOD.

06/13/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/10/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1D4RE4GG8BC******
Summary

MY ALTERNATOR SHORTED OUT AT 78K MILES, THE 160AMP ALTERNATOR HAS A RECALL P60, HOWEVER THE 180AMP THAT I HAVE IS NOT COVERED. I HAD MY KIDS IN THE CAR IN MORNING RUSH HOUR TRAFFIC WHEN IT FRAYED THE DRIVE BELT FILLING CABIN WITH SMOKE, THEN LOST POWER STEERING AS LUCKILY I WAS ABLE TO MUSCLE THE STEERING WHEEL TO TURN INTO PARKING LOT. SHOP I WENT TO WAS SHOCKED TO HEAR A 2011 WAS ALREADY FAILING.

06/08/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 05/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG1BC******
Summary

I HAD A BATTERY LIGHT IN THE MORNING, BUT MY BATTERY WAS NEW. AS I WAS DRIVING MY AIR CONDITIONING STOPPED WORKING, MY RADIO SCREEN FLASHED, WENT OFF AND THE ENTIRE CAR DIED WHILE IN MOTION, I BARELY STOPPED IN TIME. THE ENGINE WOULDN'T EVEN TRY, AND ME AND MY TWO INFANT CHILDREN WERE STRANDED IN THE MIDDLE OF A BUSY STREET IN 100 HEAT. THE POLICE OFFICER HAD TO HELP US, WE CALLED A TOW TRUCK TO TAKE US HOME. THE MECHANIC WHO LOOKED AT THE CAR SAID THE ALTERNATOR INTERNALLY GROUNDED AND FRIED THE COMPUTER AND THE BATTERY AND EXPLAINS THE BURNING SMELL JUST PRIOR TO THE CAR DYING.

06/02/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG9BC******
Summary

ALTERNATOR SUDDENLY FAILED, RESULTING IN ENGINE FAILURE AT 50MPH, LOSS OF POWER STEERING AND BRAKES, AND EVENTUALLY TOTAL ENGINE SHUT DOWN OVER THE COURSE OF ABOUT 800 YARDS. THE VEHICLE WAS NOT COVERED UNDER A SIMILAR RECALL AS IT HAD A HIGHER AMPERAGE ALTERNATOR, ALTHOUGH THE PROBLEM AND CORRESPONDING SAFETY ISSUE WAS IDENTICAL TO THE PART THAT WAS RECALLED ON SIMILAR VEHICLES.

06/02/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG7BC******
Summary

I AM DISAPPOINTED IN HOW DODGE STANDS BEHIND THEIR PRODUCT. A VEHICLE CAN BE REPLACED BUT A LIFE CANNOT. I DROVE MY 2011 DODGE DURANGO CREW 3.6L V-6 (102,980 MILES) FROM MY HOUSE TO THE DENTIST OFFICE (LESS THAN 2 MILES). I SMELLED A BURNING SMELL WHEN I PULLED UP AT THE DENTIST OFFICE. ABOUT 5 MINUTES LATER MY DAUGHTER NOTICE SMOKE COMING FROM UNDER THE HOOD WHILE WE WERE SITTING IN THE DENTIST OFFICE. I WENT OUTSIDE AND RAISED THE HOOD AND IT WAS SMOKING. A PERSON PASSING BY DISCONNECTED THE BATTERY CABLES BECAUSE HE FEARED IT WOULD CATCH ON FIRE DUE TO THE AMOUNT OF SMOKE. I WAS NOT ABLE TO DRIVE IT SO I CALLED A TOW TRUCK. I HAD IT TOWED TO A REPAIR SHOP AND THE ALTERNATOR($425) WAS DAMAGED. WELL THAT ALSO FRIED MY BATTERY ($162). THE HEAT ALSO DAMAGED THE COMPUTER ($1,000) WHICH WILL NOT ALLOW MY NEW ALTERNATOR TO HOLD A CHARGE. THERE WAS NO LIGHT, NOISE, OR ANY WARNING WHEN THE FAILURE HAPPENED. EVEN AFTER REPLACING THE ALTERNATOR AND THE BATTERY IT STILL HAD A BURNING SMELL. BEFORE THE MECHANIC WOULD RELEASE THE VEHICLE HE TEST DROVE IT. POWER STEERING FAILED, WIPERS COMING ON, AND ENGINE IDLING UP AND DOWN. THAT IS WHEN IT WAS DETERMINED THAT THE COMPUTER HAD BEEN DAMAGED. MY DURANGO HAS THE 220AMP ALTERNATOR SO DODGE DID NOT ACKNOWLEDGE THE PROBLEM. I AM UPSET BECAUSE MY CHILDREN AND I COULD HAVE BEEN INJURED. IS IT GOING TO TAKE DODGE TO DO SOMETHING ONLY AFTER SOMEONE LOSES THEIR LIFE? IT WAS SITTING AND BEGAN TO PUT OFF HUGE AMOUNTS OF SMOKE WITH NO WARNING.

05/27/2016
Components: ELECTRICAL SYSTEM,INTERIOR LIGHTING
Incident Date: 02/15/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.

05/03/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG5BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 75 MPH, ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. IN ADDITION, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR AND COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.

04/28/2016
Components: ENGINE
Incident Date: 04/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT5BC******
Summary

THE VEHICLE STALLS WHILE YOU ARE DRIVING IT HAPPENS FREQUENTLY AND THERE IS NO FIX THAT HAS BEEN FOUND TO STOP THIS ISSUE. IT HAS HAPPENED WHILE DRIVING ON STREETS AND THE HIGHWAY. THIS HAS HAPPENED MULTIPLE TIMES.

04/28/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG6BC******
Summary

I WAS DRIVING BACK HOME (CITY, LOW TRAFFIC), I HAD JUST HAD MY 2 MONTHS OLD BATTERY TESTED AT ADVANCE AUTO, WHEN MY BATTERY INDICATOR TURNED ON AGAIN. IT HAD TURNED ON YESTERDAY FOR 1ST TIME. I TURNED OFF THE RADIO AND I COULD HEAR A HIGH PITCH WHINING NOISE COMING FROM THE ENGINE. I PULLED IN MY DRIVEWAY AND THE CAR STALLED. GOT OUT OF THE CAR AND SMELLED SOMETHING BEING BURNT. OPEN UP THE HOOD AND THERE WAS A LOT OF SMOKE COMING OUT OF THE ALTERNATOR.

04/27/2016
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 04/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT2BC******
Summary

MY VEHICLE PUSH TO START SYSTEM STICKS AND THE VEHICLE TAKES LONG ATTEMPTING TO START. MY VEHICLE WHILE DRIVING HAS GONE DEAD ON ME ALTHOUGH THE DASH IS STILL LITE RADIO PLAYING. THE STEERING WHEEL STIFFENS AND THE BRAKES GET HARD. I HAVE TO STRUGGLE TO PULL OVER AND STOP IN ORDER TO PLACE THE CAR BACK IN NEUTRAL OR PARK IN ORDER TO START IT AGAIN. IT HAS STALLED WHILE IN MOTION, WHILE SLOWING DOWN FOR A RED LIGHT, WHILE MAKING A TURN. I HAVE HAD SEVERAL NEAR MISSES OF OTHER CARS, CURBS, AND DITCHES. I USE THIS CAR EVERY DAY TO TRANSPORT MYSELF AND MY CHILDREN. I HAVE HAD THIS CAR TO THE DEALERSHIP NUMEROUS TIMES, HAVE HAD THE TIPM BYPASS AND THE CAR STILL HARD STARTS AND STALLS DESPITE THE RECALLS. I AM TOTALLY DISAPPOINTED WITH THIS SITUATION THAT IS A DEFINITE HAZARD. MOST RECENT COMPLAINT, MY CAR HAS BE IDLING HIGH AND NOW FINALLY IT OVERHEAT AND THE WATER PUMP HAS TO BE REPLACED. I AM TOTALLY DISAPPOINTED.

04/25/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG3BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHEN ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE BATTERY WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

04/15/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 04/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT3BC******
Summary

ON AN INTERMITTENT, BUT REGULAR BASIS, THE VEHICLE (2011 DODGE DURANGO) STALLS WHEN SLOWING INTO A TURN OR APPROACHING A STOPLIGHT. ONCE THE VEHICLE STALLS, THE STEERING COLUMN LOCKS MAKING IT DIFFICULT TO TURN THE VEHICLE. THIS HAS RESULTED IN SEVERAL CLOSE CALLS WITH OTHER VEHICLES AND EVEN OBJECTS (CURBS, LIGHT POLES, ETC.) I USE THIS VEHICLE TO TRANSPORT MY CHILDREN ON A DAILY BASIS AND AM CONCERNED FOR THEIR SAFETY AS WELL AS MY OWN. WE HAVE TAKEN THE VEHICLE IN TO THE DEALERSHIP THAT IT WAS PURCHASED FROM (ARRIGO DODGE, CHRYSLER, JEEP RAM) IN WEST PALM BEACH FL. EIGHT (8) TIMES FOR THIS SAME PROBLEM. THEY HAVE REPLACED VARIOUS PARTS, AND EVEN BEEN ABLE TO RECREATE THE PROBLEM ONCE, HOWEVER, EVERY TIME WE GET THE VEHICLE BACK, WITHIN A FEW DAYS OR WEEKS IT STALLS AGAIN. THERE HAVE BEEN SEVERAL RECALLS ON THIS PARTICULAR VEHICLE, INCLUDING ONE FOR THE FUEL PUMP RELAY WITHIN THE TIPM-7 AND ONE FOR THE 160 AMP ALTERNATOR, BOTH OF WHICH CAN CAUSE THE VEHICLE TO STALL. I HAVE INCLUDED AS MANY OF THE APPLICABLE SERVICE REPORTS AS THE UPLOAD WILL ALLOW. THE DEALERSHIP STATED THAT THEY CONTACTED CHRYSLER AT ONE POINT, BUT DID NOT RECEIVE ANY ANSWERS AS TO HOW TO FIX THE PROBLEM.

04/12/2016
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 04/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG0BC******
Summary

WHILE ON THE HIGHWAY I A CHECK BATTERY LIGHT APPEARED ON MY DASH, I PLANNED ON CHECKING INTO IT AT THE UPCOMING GAS STATION WHICH WAS ABOUT 3 MILES AWAY, AS I APPROACHED THE OFFRAMP TO THE GAS STATION ALL KINDS OF CHECK ENGINE LIGHTS AND ABS AND YOU NAME IT STARTED SHOWING IN MY DASH FOLLOWED BY THE WIPERS AND NEXT THING YOU KNOW THE CAR DIES OUT. LUCKY FOR ME THERE WAS NO VEHICLE IN FRONT OF ME BECAUSE I COULD NOT STEER OR BRAKE BECAUSE IT WAS VERY HARD OR LOCKED, I MANAGED TO PULL OVER JUST BEFORE THE GAS STATION AND SENSED THE SMELL OF BURNED WIRE, I NOTICED I WAS NOT COMPLETELY OFF THE ROAD SO I TRIED PUTTING VEHICLE IN NEUTRAL BUT IT WAS LOCKED IN PARK, ALSO MY KEY WAS STUCK IN THE IGNITION. LOCAL MECHANIC CHANGED THE BATTERY FIRST AND STILL HAD THE CHECK BATTERY LIGHT ON SO HE RECCOMENDED A NEW ALTERNATOR AS WELL WHICH I BOUGHT IMMEDIATELY, 900.00 LATER HERE I SIT WITH NEW ALTERNATOR AND BATERRY BUT STILL THE SAME PROBLEM WITH VEHICLE STALLING AND CHECK BATTERY LIGHT ON. DEALER SAYS MY VEHICLE IS NOT IN THE P60 RECALL EVEN THOUGH I HAVE/HAD THE SAME 160 AMP ALTERNATOR AS THE RECALLED VEHICLES. THIS IS A SERIOUS ISSUE WHICH CAN BECOME DEADLY IF NOT FIXED ASAP. IM SURE OF ONE THING, NEVER IN MY LIFE WILL ME OR MY FAMILY BUY A DODGE AGAIN.

04/12/2016
Components: POWER TRAIN
Incident Date: 03/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG5BC******
Summary

OUR DURANGO HAS HAD MAJOR ISSUES SINCE THE DAY WE BOUGHT IT. WE HAVE NEARLY DIED IN THREE OCCASSIONS DUE TO MALFUNCTIONING OF THE VEHICLE FOR ISSUES THE MANUFACTURER WAS WELL AWARE OF AND DID NOT ADDRESS IN A TIMELY FASHION. WE HAVE SPENT THOUSANDS UPON THOUSANDS OF DOLLARS ON REPAIRS INCLUDING REPLACING THE TIPM, ALTENATOR (TWICE), BRAKE BOOSTER, #2 ENGINE CYLINDER, TRANSMISSION INTERCOOLER, AND DOZENS OF OTHER ISSUES. WE HAVE HAD TO DO THIS OUT OF POCKET BECAUSE DODGE WONT ASSIST UNTIL THERE IS A RECALL MADE AND THEN FORCES US TO DRIVE A DANGEROUS VEHICLE BECAUSE THERE ARE NOT PARTS FOR THE RECALL FOR SEVERAL MONTHS IF NOT A YEAR. THIS RECENT ISSUE THE CAR KEPT BUCKING AND KICKING DRIVE DRIVING. VERY CLEARLY THERE ARE TRANSMISSION ISSUES. IN ALL THE FORUMS, IT IS A KNOWN DEFECT AND YET AGAIN DODGE DOES NOTHING ABOUT IT. THERE IS CLEAR EVIDENCE DODGE KNEW AND CONTINUES TO KNOW OF MANY FAULTY LEAKING SEALS AND MISSING SEALS FOR THE TRANSMISSION AND AC CONDENSER, YET WILL NOT COVER THEM. WHEN WE TOOK THE VEHICLE IN TO THE DEALERSHIP BC IT WAS LEAKING FLUIDS AND THE TRANSMISSION WAS BUCKING AND KICKING. WHEN THEY EVALUATED IT, THEY FOUND A BAD ALTERNATOR ASSEMBLY AND A POWER STEERING LEAK PLUS A TRANSMISSION LEAK. (SEE ATTACHED INVOICE). SOME WAS COVERED UNDER WARRANTY (AS WE PREVIOUSLY PAID OUT OF POCKET OURSELVES TO REPLACE THE ALTERNATOR SO THERE WAS A WARRANTY ON IT) AND THE REST WAS NOT. AGAIN WE HAD TO FORK OUT MORE MONEY FOR KNOWN DEFECT ISSUES OF DODGE. THE BUCKING AND KICKING OCCURRED RANDOMLY WITHOUT NOTICE AS WE DROVE DOWN THE ROAD. THERE WERE ALSO ELECTRICAL OUTAGES RANDOMLY AS WELL AND PERIODS OF UNCONTROLLABLE ACCELERATION WITH NO CONTROL OF THE VEHICLE. ITS IMPORTANT TO NOTE: WE HAD NO ISSUES WITH THE AC AT ALL. IT WOULD RUN COLD AND ONLY HAVE ISSUES WHEN RANDOM ELECTRICAL OUTAGES OCCURRED.

04/06/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG9BC******
Summary

MOMENTARY LOSS OF ALL ELECTRICAL POWER UNDER NORMAL DRIVING CONDITION AT ALL SPEEDS. LOSS OF ALL DASH LIGHTS AND GAUGES. TOTAL LOSS OF ENGINE POWER MOMENTARILY. THIS CAUSES A MOMENTARY STALL. DOES NOT LAST LONG ENOUGH TO TURN THE ENGINE OFF AS THE POWER IS IMMEDIATELY RESTORED. HAPPENS SEVERAL TIMES WEEKLY, ALWAYS WHILE IN MOTION, HAS NOT OCCURRED WHILE VEHICLE IS STOPPED AT IDLE. POSSIBLE IGNITION OR TIPM FAULT.

04/06/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG5BC******
Summary

ALTERNATOR FAILED OVER HEATING ELECTRICAL WIRING AND CAUSING BATTERY AND COMPUTER CHIP FAILURE. THE PROBLEM OCCURRED ON THE ROAD BUT I WAS ABLE TO MAKE IT TO A PARKING LOT. I DID SMELL SMOKE AND FELT HEAT BUT THERE WAS NO IGNITION OF FIRE. MY CAR WAS COMPLETELY DISABLED. NO ELECTRICAL ACTIVITY. THE SYMPTOMS ARE THE SAME AS RECALL #14V634000.

04/06/2016
Components: UNKNOWN OR OTHER
Incident Date: 04/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD5GG3BC******
Summary

UPON STARTING THE VEHICLE IN A PARKING LOT, A DEAD SHORT PERMANENTLY DAMAGED THE ALTERNATOR AND THE ALTERNATOR PERMANENTLY DAMAGED THE BATTERY. THIS ISSUE WAS SUDDEN AND WITHOUT WARNING. THE CAR WAS RUNNING FINE PRIOR TO THIS OCCURRENCE. THE SHORT WAS SERIOUS ENOUGH TO CAUSE A FIRE, ALTHOUGH A FIRE DID NOT OCCUR. I WAS TOLD THIS WAS A FORTUNATE BIT OF LUCK. I HAVE BEEN INFORMED THAT THERE IS A RECALL FOR THIS EXACT ISSUE IN OTHER VEHICLES IN THE SAME MODEL YEAR, HOWEVER MY VEHICLE IS NOT INCLUDED AT THIS TIME. I HAD TO PAY A SIGNIFICANT AMOUNT OF MONEY FOR THIS ISSUE (DIAGNOSIS, PARTS AND LABOR).

03/28/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/25/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RD2GG4BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED AS A BURNING ODOR EMITTED INSIDE THE VEHICLE. AN EXCESSIVE AMOUNT OF BLACK SMOKE EMITTED FROM UNDERNEATH THE HOOD. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THERE WERE NO FLAMES PRESENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE DIAGNOSED THAT THE ALTERNATOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE RECALL REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,694.

03/28/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/27/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4SE4GT5BC******
Summary

THE HEADLINER NEXT TO THE MAP LIGHTS COUGHT ON FIRE. MY WIFE HAD PARKED IT AND SMELLED SMOKE. AFTER SHE BACKED IT OUT OF THE GARAGE FLAMES STARTED UP AND A FIRE EXTINGUISHER WAS USED. THE FIRE DEPARTMENT CAME AND PUT WATER ON IT TO MAKE SURE IT WAS OUT.

03/22/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG6BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER. THE MECHANIC STATED THAT THE ALTERNATOR AND FUSE BOX WOULD NEED TO BE REPLACED DUE TO AN ELECTRICAL SHORTAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

03/11/2016
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 03/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD5GG1BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 40 MPH, THE INSTRUMENT PANEL LIGHTS ILLUMINATED ON AND OFF. THE VEHICLE HESITATED TO ACCELERATE AND, WHEN MAKING LEFT AND RIGHT TURNS, THE STEERING SEIZED. THE CONTACT COASTED OVER TO A MAIN ROAD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,045.

03/09/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1DR4EGG0BC6******
Summary

THE ALTERNATOR SHORTED OUT WITH 48000 MILES ON IT. THE LIGHT CAME ON AND MY WIFE DROVE IT 1.5 MILES HOME. ALTERNATOR WAS SMOKING AND COMPLETELY SHORTED OUT/FRIED. WHILE SHE MANAGED TO GET IT HOME THIS COULD HAVE EASILY CREATED AN ACCIDENT HAD SHE DRIVEN IT LONGER. I AM SHOCKED THAT A FAILURE LIKE THIS CAN HAPPEN ON A CAR IN SUCH A SHORT AMOUNT OF TIME.

03/08/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG9BC******
Summary

LOCAL AUTO REPAIR SHOP TESTED TIPM AND OTHER PARTS AND FOUND NOTHING BUT I'M STILL HAVING AN ISSUE STARTING MY CAR WHEN MY VEHICLE SITS LONGER THAN 5 HOURS. I AM NOT ABLE TO AFFORD NEW TIPM FOR $1200. I UNDERSTAND TIPM ISSUE IS PENDING CLASS ACTION SETTLEMENT. I WOULD LIKE TO DODGE DEALER TO PROVIDE A SIGNIFICANT DISCOUNT SO THAT I CAN REPLACE TIPM OF MY VEHICLE.

03/03/2016
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG3BC******
Summary

2011 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO FUEL PUMP RELAY RECALL NOT COMPLETED AS STATED BY DEALERSHIP WORK ORDER. *SMD THE CONSUMER STATED THREE RECALLS WERE COMPLETED ON HER VEHICLE FEBRUARY 3, 2015. NINE MONTHS LATER, THE VEHICLE WOULD NOT START. WITH SOME ASSISTANCE, THE CONSUMER WAS ABLE TO START THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO HER LOCAL MECHANIC, HE SUGGESTED SHE TAKE IT TO THE DEALER, BECAUSE HE NOTICED IN THE COMPUTER THE FUEL PUMP RELAY FROM A RECALL, HAD NOT BEEN INSTALLED AND THAT COULD HAVE BEEN THE REASON WHY THE VEHICLE DID NOT START. THE CONSUMER INFORMED THE MECHANIC, IT WAS REPLACED IN FEBRUARY 15, 2015, WHICH WAS ONE OF THE THREE RECALLS PERFORMED. WHEN THE CONSUMER ARRIVED AT THE DEALER, THEY INFORMED THE CONSUMER, THE RECALL HAD NOT BEEN PERFORMED AND THE COMPUTER READ AS INCOMPLETE. THE PARTS FOR THE RECALL HAD TO BE ORDERED. *JB

03/03/2016
Components: SERVICE BRAKES
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG5BC******
Summary

FRONT BRAKES NOT CATCHING

02/24/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 02/09/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4SD4GT3BC******
Summary

MY 2011 DODGE DURANGO CAUGHT FIRE. THE ROOF ABOVE THE PASSENGER VISOR BURN SIGNIFICANTLY. WHILE DRIVING THE CAR THE PASSENGER SAID SHE SMELLED AN ELECTRICAL PROBLEM. BOTH OF US HAVE RETIRED FROM THE ELECTRONICS FIELD. NOT REALIZING THE SEVERITY OF THE ELECTRICAL PROBLEM, I PARKED THE CAR. WE WENT AWAY FROM THE CAR FOR ABOUT TEN MINUTES. UPON RETURNING WE OPEN THE DOOR AND ENTERED THE CAR. THE CAR FILLED WITH SMOKE. WE COULD HEAR THE FIRE BURNING IN THE ROOF. WE BOTH JUMPED OUT. WE FLAGGED DOWN SOME PARKING ATTENDANTS. WE OPENED THE HOOD TO GET TO THE BATTERY OR FUSE BOX. I MONITORED THE LIGHT IN THE VANITY MIRRORS AND INTERIOR LIGHTS, WHILE THE ATTENDANTS WITH BOOK MANUAL IN HAND, PULLED FUSES UNTIL THE LIGHTS WENT OUT AND THE FIRE SLOWED TO A STOP. ONE NOTE IN SPITE OF THE FIRE BURNING OUR HANDICAP STICKER ON THE ROOF SIDE, BLISTERING THE PAINT ON THE OUTSIDE ROOF, AND THE INTERIOR ROOF ON FIRE ON NO FUSES BLEW! MY EXPERIENCE IS TELLING ME THAT THE WIRES INVOLVED HAVE BEEN DRAWING TO MUCH CURRENT FOR MANY YEARS. THE CHARACTERISTICS OF THE WIRES INVOLVED, CHANGED WITH HEAT AND TIME. FINALLY THE WIRES GOT TO RESISTIVE AND HEATED TO THE POINT OF IGNITION.

02/18/2016
Components: AIR BAGS
Incident Date: 01/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG7BC******
Summary

WHILE DRIVING, THE AIRBAG WARNING LIGHT CAME ON. I TOOK THE CAR TO PAPA'S DODGE IN NEW BRITAIN, CT. AFTER INVESTIGATING FOR 3 DAYS, THEY TOLD ME A WIRE IN THE A-PILLAR WAS COMPROMISED AND THAT CAR'S AIRBAG SYSTEM MAY NOT OPERATE IN THE EVENT OF A CRASH. I WAS GIVEN TWO OPTIONS FOR REPAIR. THE FIRST WAS TO ORDER A NEW WIRING HARNESS THAT WOULD PUT THE REPAIR COST CLOSE TO $800. THE SECOND WAS TO HAVE THE WIRES SPLICED AND REPAIRED WITH NO GUARANTEE FOR $450. I OPTED FOR THE SECOND OPTION AND THE REPAIR HAS HELD UP NOW FOR A MONTH. THIS IS AN OBVIOUS DESIGN FLAW THROUGH NO FAULT OF MY OWN THAT COULD PUT MY FAMILY AND I AT RISK IN THE EVENT OF A CRASH. THESE WIRES ARE COMPROMISED BY SIMPLY OPENING AND CLOSING THE DOOR TO ENTER THE VEHICLE. WHEN I CONTACTED CHRYSLER ABOUT REIMBURSING ME FOR THE REPAIR, I WAS GIVEN 4 FREE OIL CHANGES AND TOLD THERE WAS NOTHING ELSE THEY COULD DO.

02/16/2016
Components: ENGINE
Incident Date: 12/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG0BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS AND COILS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO BE DIAGNOSED AND WAS INFORMED THAT THE SIXTH CYLINDER SPARK PLUG FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

02/14/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GTXBC******
Summary

2 DIFFERENT EPISODES OF UNEXPECTED VEHICLE SHUTDOWN/STALLING. FIRST EVENT WAS IN THE PROCESS OF A LEFT HAND TURN. VEHICLE SHUT DOWN PARTWAY THROUGH THE TURN. LOST ALL POWER STEERING AND BRAKES. STRUGGLED TO KEEP THE VEHICLE OUT OF THE DITCH. PUT THE VEHICLE IN PARK, AND IT RESTARTED IMMEDIATELY, AND CONTINUED HOME UNEVENTFULLY. APPROXIMATELY 2 MONTHS LATER, THE VEHICLE AGAIN UNEXPECTEDLY STALLED AT A TRAFFIC LIGHT. THE LIGHT TURNED GREEN, AND I TOOK MY FOOT OFF THE BRAKE, AND THE VEHICLE STALLED. AGAIN, IT RESTARTED UNEVENTFULLY AND I CONTINUED TO WORK. THE VEHICLE APPEARS TO BE WORKING NORMALLY OTHERWISE. ACCELERATION AND FUEL ECONOMY ARE NORMAL, AND THERE ARE NO EPISODES OF HESITATION/STUTTERING/MISSING. THERE WAS NO WARNING OF THE STALL EITHER TIME. BOTH EPISODES WERE APPROXIMATELY 5 MINUTES INTO MY DRIVE, AND THE VEHICLE SHOULD HAVE BEEN MOSTLY WARMED UP EACH TIME, BUT PERHAPS NOT ALL THE WAY. THE "EXACT" MOMENT OF THE STALL SEEMS TO COINCIDE WITH REMOVING MY FOOT FROM THE BRAKE, ONCE TO TURN AND ONCE TO ACCELERATE. THE DURANGO WAS TAKEN TO THE DEALER THAT SAME DAY EACH TIME, AND THERE WERE NO SIGNIFICANT ERROR CODES.

02/02/2016
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/07/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4SD5GT3BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, A STRANGE RESISTANCE WAS FELT IN THE ACCELERATOR PEDAL WHILE THE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE BEGAN TO SHAKE VIOLENTLY WHILE AN ABNORMAL NOISE WAS HEARD. THE CONTACT STATED THAT A FIRE WAS OBSERVED COMING FROM UNDER THE FRONT OF THE VEHICLE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A FIRE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,303.

01/28/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE5GGXBC******
Summary

AFTER HAVING THE CAMPAIGN COMPLETED TO REMOVE THE FUEL PUMP RELAY FROM THE TIPM, MY FOG LIGHTS AND HEADLIGHTS BEGAN OPERATING SPORADICALLY, THEN EVENTUALLY AFTER A FEW WEEKS STOPPED WORKING. IF I REMEMBER CORRECTLY, THIS HAPPENED AT DUSK, WHEN I WAS DRIVING AND THE HEADLIGHTS TRIED TO COME ON AUTOMATICALLY. I TRIED TO REPLACE THE BULBS, BUT THAT DIDN'T HELP. I TOOK THE CAR BACK TO THE DEALERSHIP AND WAS TOLD THE HEADLIGHTS AND FOG LIGHTS WEREN'T RECEIVING POWER FROM THE TIPM, AND THAT IT NEEDED TO BE REPLACED, AT ABOUT $1,200 COST. THIS PROBABLY IS SO OBVIOUSLY RELATED TO THE PREVIOUS CAMPAIGN, BUT I CANNOT GET THE DEALERSHIP TO PARTICIPATE IN THE COST. PLEASE HELP!

01/15/2016
Components: STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 01/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT7BC******
Summary

I PURCHASED MY 2011 DODGE DUANGO CITADEL IN AUGUST 2015. ON SEVERAL OCCASIONS, BOTH WEEKS AND MONTHS APART, MY HAZARD LIGHTS WILL RANDOMLY CUT OFF AND ON JUST LONG ENOUGH FOR YOU TO THINK YOU'RE CRAZY AND SECOND GUESS IF YOU SAW THEM. I EVENTUALLY HAD TO TAKE MY CAR TO THE DODGE DEALERSHIP BECAUSE THE CAR WAS NOT TURNING OVER AT THE START AND BECAME INOPERABLE. ONCE AT THE DEALERSHIP, THE MANAGER DETERMINED THAT ALTHOUGH MY CAR REPORTED TO HAVE ALREADY HAD THE TIPM REPLACED, IT WAS ACTUALLY NOT. THE ORIGINAL TIPM WAS STILL IN THE CAR, MEANING THAT THE CARFAX REPORTING THAT THE TIPM RECALL HAD BEEN EXECUTED WAS FALSE. AFTER MY TIPM WAS REPLACED, MY CAR OPERATED FINE UNTIL ONE DAY WHILEI WAS DRIVING WITH MY 2 YEAR OLD IN THE CAR. I WAS COMING UP ON A STOP SIGN, AND WHEN I WENT TO MAKE A RIGHT HAND TURN MY CAR STALLED. ALL OF THE LIGHTS WERE ON AND THE RADIO STILL FUNCTIONED, BUT I LOST COMPLETE POWER STEERING AND MY HAZARD LIGHTS WOULD NOT WORK WHEN I TRIED TO CUT THEM ON TO ALERT OTHER DRIVERS. I WAS ABLE TO PUT MY CAR IN PARK AND RESTART IT SUCCESSFULLY. I TOOK AROUND 3 WEEKS BEFORE I WAS ABLE TO MAKE AN APPT. FOR MY CAR TO BE LOOKED AT. DURING THIS TIME MY HAZARD LIGHTS SPORADICALLY CAME ON FROM TIME TO TIME, LASTING NO LONGER THAN A COUPLE OF SECONDS. MIGHT I MENTION THAT WHEN THE CAR STALLED MY FCW OFF LIGHT AND THE ADAPTIVE CRUISE CONTROL SYMBOL CAME ON. AFTER A THOROUGH REVIEW AT THE DODGE DEALERSHIP, I WAS INFORMED THAT THAT THERE WAS NO PROBLEM DETECTED. I WAS TOLD THAT ALL THE CONNECTIONS WERE CHECKED AND THAT NO TROUBLE CODES WERE COMING UP WHEN RUNNING DIAGNOSTICS. I LEFT THE DEALERSIHP HOPING MY PROBLEM HAD BEEN A FLUKE. BOY WAS I WRONG! SINCE THEN, MY HAZARD LIGHTS HAVE STILL BEEN SPIRATICALLY GOING OFF AND HAS STALLED AGAIN, THIS TIME WHILE I WAS MAKING A LEFT HAND TURN ONTO MY ROAD WITH MY 5 YEAR OLD IN THE CAR. THIS IS RIDICULOUS!

01/14/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/03/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, ALL THE WARNING INDICATORS ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 118,900.

01/08/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG6BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 62 MPH, THE ENGINE STALLED WITH EVERY WARNING LIGHT ILLUMINATED. IN ADDITION, THE KEY FAILED TO REMOVE FROM THE IGNITION SWITCH. THE CONTACT ATTEMPTED TO JUMPSTART THE BATTERY FROM ANOTHER VEHICLE, BUT THE JUMPER CABLE CORD BURNED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

01/08/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 12/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GGXBC******
Summary

PURCHASED NEW 2011 DODGE DURANGO IN 2011, I WASL DRIVING TO WORK THIS WEEK LOCALLY AND DEC 22,2015 BATTERY LIGHT CAME ON. BEFORE THE LIGHT CAME ON I WAS DRIVING WITH KIDS IN THE CARD AND SMELLED BURNING IN CAR THOUGHT IT WAS EXHAUST FROM OUTSIDE TRAFFIC. ANOTHER DAY MY MOM WAS IN THE CAR WITH ME GOING SHOPPING AND SHE SAID SHE SMELLED SOMETHING BURNING. BATTERY WENT BECAUSE ALTERNATOR WAS BAD AS PER THE AUTO PLACE THE WIRES WERE BURNED ACCORDING TO AUTOPLACE ALTERNATOR BAD,I CONTACTED DODGE AND PROVIDED RECEIPT COPIES FROM THE AUTO PLACE THAT THE ALTERNATOR WAS BAD BUT THEY SAID BECAUSE WARRANTY WAS UP AT 36,000 MILES THEY WONT REIMBURSE ME AND THERE WAS NOTHING THEY COULD DO BUT TO MAKE A COMPLAINT TO NHTSA. THIS NEEDS TO BE RECALLED, I HAVE SEEN OVER 400 COMPLAINTS AND SAFETY ISSUES, HOW MANY PEOPLE DO THEY WANT TO GET INJURED BEFORE THEY RECALL? DEALERSHIP IS NO LONGER AROUND. IF DOES NOT GET RECALLED I WILL MAKE SURE TO TURN THIS ONE BACK AND NEVER PURCHASE FROM DODGE AGAIN AND WILL CONTACT THE MEDIA TO EXPOSE DODGE FOR PUTTING NOT RECALLING THIS ALTERNATOR AND PUTTING THE SAFETY OF FAMILIES IN HARMS WAY. I HOPE NOTHING ELSE HAPPENS, I AM ALWAYS IN THE TRUCK WITH MY KIDS AND I AM REALLY NERVOUS DRIVING MY TRUCK NOW AND WORRIED IF SOMETHING ELSE IS GOING TO HAPPEN WHEN WE ARE IN THE CAR. THIS SHOULD HAVE NEVER HAPPENED TO A BRAND NEW TRUCK. I HAVE HAD USED CARS LONGER THAN THIS AND NEVER ONCE HAD A PROBLEM WITH ANY ISSUES WITH THE CARS. THIS IS A SERIOUS MATTER AND HOPE IT CAN BE TAKEN CARE OF IMMEDIATELY.

01/07/2016
Components: POWER TRAIN
Incident Date: 10/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG9BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK VIOLENTLY AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES WITH THE VEHICLE FAILING TO SHIFT INTO GEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

12/23/2015
Components: ENGINE
Incident Date: 12/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT7BC******
Summary

THE VEHICLE LOSES POWER, ENGIN SHUTS OFF WHILE DRIVING FOR NO EXPLAINABLE REASON

12/04/2015
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 11/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG8BC******
Summary

I WAS DRIVING ON A MAJOR INTERSTATE (I-70) WHEN DASHBOARD LIGHTS STARTED FLASHING AND SIGNALS STARTED GOING OFF. SEAT BELT SIGNAL. AIRBAG SIGNAL. ABS LIGHT SIGNAL. I THEN LOST POWER STEERING. MY 12-YEAR OLD WAS WITH ME AND SCARED TO DEATH AS CARS WHIZZED BY AT 70 MPH. I LUCKILY WAS AT AN OFF RAMP AND TOOK IT AND MANAGED TO PULL OFF THE MAIN ROAD. CAR WOULD NOT TURNOVER WHEN I TRIED IT AGAIN. GOT TOWED TO A DEALERSHIP. BATTERY WAS REPLACED FIRST. THEN THEY HOOKED UP THE ALTERNATOR TO THE NEW BATTERY, AND THE ALTERNATOR DRAINED THE NEW BATTERY BY HALF IN A MATTER OF SECONDS. AND STARTED SMOKING PROFUSELY. DEALERSHIP REPLACED THE ALTERNATOR, WHICH WAS A 220 AMP. AFTER THE ALTERNATOR WAS REPLACED IT WAS DETERMINED THAT THE ALTERNATOR BLEW THE PCM, SO I HAD TO HAVE THE COMPUTER PCM REPLACED TOO. DEALER SAYS THERE MAY BE MORE ISSUES THAT ARISE FROM THE BAD ALTERNATOR. HE WAS SURPRISED MORE WIRES AND FUSES WEREN'T MELTED OR DAMAGED BECAUSE OF HOW BAD THE ALTERNATOR WAS. MY CAR WAS NOT PART OF THE RECALL BECAUSE I HAVE A 220 AMP. BUT ALL OF THE SYMPTOMS THEY DESCRIBE FOR THE 160 AMP ALTERNATOR IS WHAT I EXPERIENCED WITH MY CAR. I AM JUST THANKFUL MY SON AND I, NOR ANYONE ELSE, WAS HURT OR KILLED IN THIS INCIDENT. ALL ALTERNATORS NO MATTER WHAT AMP NEED TO BE RECALLED. THIS IS A TRUE SAFETY HAZARD!

11/27/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 11/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4661BC******
Summary

MY 2011 DODGE DURANGO ALTERNATOR WENT OUT AND MY PCM. NO WARNING CAR JUST SHUT DOWN. YOU NEED TO DO A RECALL ON ALL NO MATTER THE AMP!!! I WILL NEVER BUY DODGE AGAIN!

11/22/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG5BC******
Summary

WHILE DRIVING ON THE EXPRESSWAY TOWING A TRAILER, FAMILY IN TOW MY 2011 DODGE DURANGO BATTERY LIGHT CAME ON AND THE SMELL OF SOMETHING BURNING WAS PRESENT. 2 MINUTES AFTER THE LIGHT CAME ON THE CAR DIED AND HAD TO PHYSICALLY NAVIGATE TO THE BREAKDOWN LANE WITH NO POWER WHAT SO EVER, IT WAS DARK AND CARS PASSING BY AT EXPRESSWAY SPEEDS, I HAD NO FLASHERS OR WARNING LIGHTS AT ALL. CAR WAS TOWED TO MY HOUSE.. IT WAS DETERMINED THAT THE ALTERNATOR WAS FROZEN SOLID. I REPLACED IT WITH AN 160 AMP ALT. AND A NEW BATTERY BECAUSE IT WAS COOKED ALSO, THE BATTERY WAS HOT. AFTER REPLACING IT AND HOOKING UP BATTERY NEG FIRST THEN POSITIVE. IT STARTED AND AFTER A BRIEF FEW SECONDS WHERE EVERYTHING APPEARS TO BE NORMAL THE GREMLINS COME OUT, THE WIPERS ARE ON WITH NO CONTROL THE AIR BAG LIGHT IS ON, NO DISPLAY OR RADIO, CHECK ENG LIGHT IS ON AS IS A HOST OF OTHER THINGS AFTER INITIAL START UP. I CALLED THE DEALER, GAVE MY VIN THEY SAID THAT IT DIDN'T FALL UNDER ANY RECALL. AND A DIAGNOSTICS TEST HAD TO BE DONE @ $125.00 JUST TO SEE WHAT IS WRONG .. I FEEL IF IT WERE MY WIFE OR DAUGHTER IN THE CAR DRIVING THEY WOULDN'T HAVE BEEN STRONG ENOUGH TO STEER WITHOUT ANY POWER CERTAINLY A SAFETY COMPLAINT..... AND PEOPLE WONDER WHY THIS COUNTRY IS GOING TO HELL.

11/17/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GTXBC******
Summary

VEHICLE STALLED WHILE DRIVING APPROX. 30 MPH ON 2-WAY ROAD WHILE APPROACHING A TURN. ALL POWER STOPPED. WAS ABLE TO BRAKE AND TURN JUST ENOUGH TO AVOID COLLISION. AT STOP HAD TO PUT INTO PARK IN ORDER TO RESTART VEHICLE. COINCIDENTALLY, JUST REC'D INFO IN MAIL RE: TIPM SAFETY RECALL.

11/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG4BC******
Summary

WHILE DRIVING THE VEHICLE, I NOTICED A BURNING SMELL AND GRINDING NOISE. I PULLED OVER TO INVESTIGATE AND WHEN I RAISED THE HOOD SMOKE WAS COMING FROM THE ALTERNATOR. ALTERNATOR OVERHEATED CAUSING VEHICLE TO BE UNDRIVEABLE. THERE HAS BEEN SEVERAL RECALLS ON THIS VEHICLE AND OTHERS BUT DON'T UNDERSTAND WHY THE ALTERNATOR RECALL ISN'T RELATED TO THIS PARTICULAR VEHICLE. ALL THE SYMPTOMS ARE THE SAME THAT I VE READ FROM VEHICLES THAT ARE LISTED IN THIS RECALL.. OVERHEATING....

11/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GGXBC******
Summary

VEHICLE EXPERIENCED FAILURE OF ALL ELECTRICAL SYSTEMS, WHILE VEHICLE IN MOTION AT 45MPH. I WAS DRIVING ON THE HIGHWAY AND NOTICED MY RED "BATTERY INDICATOR" CAME ON. I ASSUMED IT WAS A WARNING THAT IT NEEDED TO BE REPLACED. AFTER APPROX 35 MILES, THE "DRIVER'S SEATBELT UNBUCKLED" WARNING CAME ON (IT WAS BUCKLED) AND THAT WARNING CYCLED OFF AND ON RAPIDLY, AND THEN OTHER WARNINGS TO CHECK THIS OR THAT APPEARED. WITHIN 30-60 SECONDS OF THAT BEGINNING, THE A/C SYSTEM SHUT DOWN, THE ABS AND TRACTION CONTROL OFF LIGHTS CAME ON, THE WINDSHIELD WIPERS TURNED ON, AND THEN I LOST THE POWER STEERING AS WELL. I WAS ABLE TO STEER JUST ENOUGH TO ANGLE INTO A GAS STATION AND PUT IT INTO PARK. AT THAT POINT, NO ELECTRICAL SYSTEMS WERE FUNCTIONING, THE CAR COULD NOT BE PLACED BACK IN "NEUTRAL" TO MOVE IT FURTHER, AND WE WERE UNABLE TO REMOVE THE KEY FOB. THERE WAS A FAINT SMELL, LIKE BURNING RUBBER OR SIMILAR. THE VEHICLE WAS TOWED TO OUR HOME, AS IT IS OUT OF WARRANTY (111K MILES) AND MY HUSBAND WISHED TO INVESTIGATE THE ISSUE AND REPAIR HIMSELF, IF POSSIBLE. HE REMOVED THE BATTERY, APPROXIMATELY 3 HOURS AFTER THE VEHICLE WAS SHUT OFF, AND IT WAS STILL VERY HOT TO THE TOUCH. HE REPLACED THE BATTERY WITH A NEW ONE, BUT WITHIN 1/2 MILE DRIVE THE RED "BATTERY" INDICATOR CAME BACK ON AND WE IMMEDIATELY RETURNED HOME. UPON FURTHER TESTING WITH A VOLTMETER, HE DETERMINED THE ISSUE IS THE ALTERNATOR. WE BELIEVE THIS ALTERNATOR IS FAULTY AND DANGEROUS, HOWEVER OUR VIN NUMBER IS NOT LISTED UNDER THE CURRENT RECALL (14V634000) OF THE 160 AMP ALTERNATOR (I AM NOT SURE WHAT AMP ALTERNATOR I DID HAVE). MY HUSBAND HAS OPTED TO REPLACE THE ALTERNATOR HIMSELF, RATHER THAN PAY THE DEALERSHIP TO DO SO, BUT WE BELIEVE THIS SHOULD BE INVESTIGATED FURTHER AS THE POSSIBILITY OF AN ACCIDENT SEEMS PRETTY HIGH IN THIS TYPE OF TOTAL ELECTRICAL FAILURE.

11/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/23/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RD5GG6BC******
Summary

MY HUSBAND AND I WERE DRIVING HOME IN THE HEAVY RAIN. WHEN WE GOT HOME AND PARKED WE NOTICED A BURNING SMELL COMING FROM THE CAR (2011 DODGE DURANGO CITADEL). WE LIFTED THE HOOD TO INVESTIGATE WHERE THE SMELL WAS COMING FROM AND THE ALTERNATOR CAUGHT FIRE RIGHT BEFORE OUR EYES! SINCE WE WERE HOME AND IN OUR DRIVEWAY WE WERE ABLE TO PUT THE FIRE OUT WITH OUR WATER HOSE ALMOST IMMEDIATELY. I THINK THE HEAVY RAIN KEPT IT FROM CATCHING FIRE WHILE WE WERE ON THE ROAD! WE TOOK THE CAR TO THE DEALERSHIP AND CONTACTED CHRYSLER WHO TOLD US OUR VIN NUMBER WAS NOT PART OF THE ALTERNATOR RECALL AND WE HAD TO PAY FOR A NEW ALTERNATOR OUT OF POCKET. I'VE NEVER HEARD OF A 4 YEAR OLD ALTERNATOR CATCHING FIRE!!! VERY FRUSTRATING AS THIS IS A DANGEROUS ISSUE AND COULD HAVE CAUSED A DEADLY ACCIDENT HAD THIS HAPPENED ON THE OPEN ROAD. ALSO SUSPICIOUS THAT THEY HAVE AN ALTERNATOR RECALL WITH THE SAME ISSUES WE REPORTED BUT OUR VIN NUMBER IS NOT INCLUDED! BE CAREFUL IF YOU HAVE THIS CAR!

11/03/2015
Components: ENGINE
Incident Date: 10/20/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. AFTER THE VEHICLE WAS PARKED, THE VEHICLE WOULD NOT SHUT OFF. THE FAILURE HAPPENED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE TURNED OFF AFTER A BRIEF PERIOD OF TIME. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.

10/31/2015
Components: ENGINE
Incident Date: 09/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT9BC******
Summary

BOUGHT USED, HAD CAR LESS THAN 12 HOURS AND CAR STALLED WHILE DRIVING THRU 90 DEGREE CORNER ON HIGHWAY. LOSS OF POWER =NO POWER STEERING=ACCIDENT WAITING TO HAPPEN. CALLED DEALER AND RETURNED NEXT DAY. THEY COMPLETED AN OUTSTANDING RECALL. PROBLEM NOT FIXED, HAD CAR BACK 7 DAYS, STALLED AGAIN TWICE IN ONE DAY. RETURNED TO DEALER, HAD IT A WEEK AND A HALF AND COULD NOT GET TO REPLICATE, CLEANED AND ADJUSTED FCW SENSOR. HAD CAR BACK 4 DAYS AND STALLED AGAIN. BACK TO SERVICE NOW FOR 2 WEEKS. MAKING PAYMENT ON CAR THAT I HAVEN'T HAD VERY FRUSTRATING. ALWAYS OCCURS GOING THRU CORNERS. VERY SCARY AND LUCKY NO TRAFFIC BEHIND ME SINCE I HAVE TO PUT IN PARK TO RESTART BY PUSH BUTTON IGNITION. I AM VERY DISAPPOINTED WITH DODGE AS I HAVE READ SEVERAL SIMILAR COMPLAINTS WITH NO RESOLUTION. THE DEALER IS NOW OFFERING TO TAKE CAR BACK AND TRADE FOR SOMETHING ELSE OR REFUND MY MONEY (LEMON LAW). I WAS IN LOVE WITH THIS CAR BUT DON'T KNOW THAT I WANT TO STICK WITH DODGE AFTER ALL OF THESE ISSUES. IT SEEMS THAT PEOPLE HAVE BEEN FORTUNATE NOT TO GET INTO A SERIOUS ACCIDENT AND I HOPE THAT DODGE FIGURES THIS OUT BEFORE SOMEONE LOSES THEIR LIFE.

10/29/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG9BC******
Summary

I WENT TO START MY DURANGO THIS MORNING, STARTED UP, BUT AFTER 10 SECONDS IT SHUT DOWN. NOTHING ELECTRICAL WORKED. COULD NOT REMOVE MY KEY. DISCONNECTED THE BATTERY-RECONNECTED. NO GOOD. HAVING TOWED . I WANT TO SAY THAT NOTHING ELECTRICAL GOES ON NO MATTER WHAT I DO. THE POWER FAILURE WAS COMPLETE. I SHUDDER TO THINK IF THIS HAPPENED WHILE I WAS DRIVING, IT COULD HAVE BEEN FATAL.

10/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE5GG7BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED AFTER THE NAVIGATION SYSTEM POWERED OFF, THE WINDSHIELD WIPERS ENGAGED, THE SEAT BELT AND BATTERY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

10/23/2015
Components: AIR BAGS
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG4BC******
Summary

AIR BAG ICON DISPLAYED ON DASH. DEALER REPLACED AIR BAG WIRING HARNESS UNDER FRONT DRIVER SEAT. SAID IT GOT PINCHED BY THE SEAT? SINCE THEN INVERTER POWER PLUG IN BACK SEAT DOESNT WORK NOW NEEDS TO BE REPLACED. TIRE SENSOR REAR DRIVER SIDE DISPLAYED THAT IT HAD NO PRESSURE AND HAD TO BE REPLACED. ARE THESE THINGS CONNECTED ELECTRICALLY?

10/06/2015
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GGXBC******
Summary

THE CAR WILL CRANK BUT WILL NOT START. WHEN PRESSING THE PUSH TO START BUTTON IT TURNS OVER LIKE ITS GOING TO START BUT WILL NOT START. AFTER TAKING IT TO THE DEALERSHIP FOR RECALL WORK IT HAS THE SAME RE-OCCURING ISSUE. DODGE SAYS THAT IT WAS FIXED BUT I NOW HAVE TO TAKE IT TO AN INDEPENDANT REPAIR SHOP TO PAY OUT OF POCKET FOR A KNOWN ISSUE WITH THIS VEHICLE. THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL AND SHOULD BE PAID FOR AND FIXED BY MOPAR AND NOT THE CUSTOMER!

10/05/2015
Components: WHEELS,FUEL/PROPULSION SYSTEM
Incident Date: 09/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GTXBC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT ALL FOUR RIMS OF THE TIRES WERE REPLACED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THE RIMS WERE NOT COMPLETELY MADE OF ALUMINUM, WHICH POSSIBLY WAS CAUSING THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO SMELLED A STRONG ODOR OF FUEL EMITTING AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,481.

09/21/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 09/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE5GG6BC******
Summary

I OWN A 2011 DODGE DURANGO CITADEL WITH 53,000 MILES. WAS LEAVING MY HOUSE WHEN THE CAR STARTED MAKING A HIGH PITCHED WHINE, TURNED AROUND WENT BACK HOME, TURNED OFF THE CAR, COULD SMELL BURNING WHEN I GOT OUT OF THE CAR. OPENED THE HOOD AND THE ALTERNATOR (220 AMP) WAS SMOKING. IF I WOULD HAVE DRIVEN ANY LONGER THE ALTERNATOR MOST LIKELY WOULD HAVE CAUGHT FIRE AND COULD HAVE BURNT MY CAR TO THE GROUND.

09/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GGXBC******
Summary

WHILE DRIVING ON THE HIGHWAY THE CAR JUST SUDDENLY STOPPED WORKING,ELECTRICAL SYSTEM STARTED GOING CRAZY ON ELECTRONIC INFORMATION CENTER THEN ALL POWER WAS LOST,NO WARNING,NO BATTERY LIGHT WARNING.THIS PART HAS ALREADY BEEN RECALLED ON THE FOLLOWING YEAR MODELS 2011-2014,FOR CERTAIN MODELS.THIS CAR IS NOT INCLUDED SINCE IT HAS 180 AMP INSTEAD OF THE 160 BUT THE SAME ISSUE HAS HAPPENED. RECALL NUMBER IS CHYSLER P60.IT IS ALREADY LISTED WITH THE NHTSA #14V634000..THE CONSEQUENCE ON YOUR WEBSITE SAYS IF THE ALTERNATOR FAILS,THE VEHICLE MAY STALL WITHOUT WARNING,INCREASING THE RISK OF A CRASH. PLEASE INVESTIGATE AND FOLLOW UP,THIS TYPE OF FAILURE CAN BE VERY DANGEROUS IF DRIVER DOESN'T HAVE STRENGTH TO PHYSICALLY PRESS BRAKE PEDAL AND MANUALLY STEER OFF TO THE SIDE OF THE ROAD SINCE ALL POWER HAS SHUT DOWN,AND POSSIBLY A CRASH.

09/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG4BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 45 MPH, AN ABNORMAL LOUD NOISE EMITTED FROM THE VEHICLE AND IT STALLED. THE CONTACT MENTIONED THAT ALL OF THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ALTERNATOR AND THE BATTERY NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED AND THE FAILURE LATER RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

09/02/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT3BC******
Summary

2011 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL ISSUES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

09/02/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/31/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RE4GG9BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, SMOKE EMITTED IN AND AROUND THE VEHICLE. THE SMOKE APPEARED FROM THE RACK ON THE DRIVER SIDE AND FLAMES EMITTED ON THE DRIVER SIDE HEAD RACK. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

08/26/2015
Components: SERVICE BRAKES
Incident Date: 08/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG4BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL SOUND EMITTED FROM THE BRAKES. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES HYDRAULIC); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ROTORS WERE DEFECTIVE AND THAT THE BRAKE AND PADS FAILED TO RELEASED WITHOUT A WARNING. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

08/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT3BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART NEEDED TO DO THE REPAIR. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

08/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD5GG1BC******
Summary

GOT OUT OF MY CAR AND SMELT BURNING WIRES I LIFTED MY HOOD AND SAW SMOKE COMING OUT BY THE ALTERNATOR. THEN I NOTICED THE MY BATTERY WAS DEAD. I WOUND UP REPLACING THE ALTERNATOR AND BATTERY. THE CAR STARTED AND ALL SEEMED FINE. LATER THAT DAY MY BATTERY LIGHT CAME ON AND THE DASH LIGHTS ALL STARTED TO COME ON AND GO OFF. I WENT TO THE STORE AND ON MY WAY HOME MY LIGHTS STARTED GOING OFF AND ON THE DASHBOARD STARTED TO LIGHT UP AGAIN AND THE RADIO WENT OFF AND CAME ON MY A/C WENT OFF AND ON. THEN MY POWER STEERING WENT OUT AND MY BRAKES FAILED. I ALMOST WRECKED. THANKFULLY I WAS IN MY NEIGHBORHOOD AND WAS ABLE TO GET HOME WITHOUT INCIDENT. THIS CAR DEFINITELY HAS A ELECTRICAL PROBLEM.

08/14/2015
Components: SUSPENSION,UNKNOWN OR OTHER
Incident Date: 06/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG2BC******
Summary

WHILE DRIVING ON THE HIGHWAY WHEN I COME ACROSS A ROUGH SPOT THAT IS UNAVOIDABLE (WITH ALL THE CONSTRUCTION ON THE ROADS) MY STEERING WHEEL STARTS ROCKING AND IT BECOMES VERY DIFFICULT TO MAINTAIN CONTROL OF THE CAR. IT RESEMBLES A FLAT TIRE. I HAVE TO REALLY PAY ATTENTION AND KEEP THE CAR IN MY LANE. THERE IS ALSO A VERY NOTICEABLE RATTLE/NOISE/VIBRATION UNDER THE CAR. I HAVE HAD THE ALIGNMENT DONE AND EVEN PURCHASED NEW TIRES, BUT SO FAR NOTHING HAS HELPED.

08/11/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT7BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING AT 10 MPH AND COMING TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE REPAIR FAILED TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

08/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/10/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

08/06/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT7BC******
Summary

WE HAVE HAD MANY PROBLEMS WITH THIS SUV SINCE DATE OF PURCHASE. OUR LATEST ISSUE IS THE REAR HATCH WILL NOT STAY OPEN AND IT JUST SLAMS SHUT AND OVER RIDES THE SAFETY FEATURE OF IF AN OBJECT OR PERSON IS IN THE WAY IT WOULD GO BACK OPEN. CURRENTLY AS IT IS IT WOULD CRUSH A PERSON, THE ISSUE MAKES IT SO WE CAN NOT EVEN USE OUR REAR HATCH. THERE WAS A NOTICE SENT OUT BY THE TSB ON FEB. 1, 2013 NUMBER 08-005-13 ABOUT THIS ISSUE AND HOW IT NEEDS A NEW SOFTWARE UPDATE. I HAVE SPOKEN TO CHRYSLER A NUMBER OF TIMES ABOUT THIS ISSUE, THEY SAID WE WOULD HAVE TO TAKE IT INTO A DEALERSHIP AND PAY FOR IT TO BE LOOKED AT. FIRST THAT IS SO NOT RIGHT AS IF IT IS A KNOWN PROBLEM TO THEM AND THEY KNOW HOW TO FIX IT, SECOND THE DEALERSHIP I PURCHASED THIS SUV FROM IS 2 MILES FROM OUR HOME THEY REFUSE TO WORK OUR SUV AND WANT US TO DRIVE 80 PLUS MILES TO HAVE IT WORKED ON., THIS IS NOT RIGHT AS I BOUGHT IT FROM THEM WHY SHOULD I ENDURE THE TIME AND EXSPENSE OF FIXING AN ISSUE WE HAVE NO CONTROL OVER. WE ASK THAT YOU GUYS STEP IN AND MAKE THEM MAKE RIGHT BY THIS AND FIX THIS ISSUE THAT THEY KNOW IS COMMON FOR THIS YEAR AND MODEL.

08/05/2015
Components: ENGINE
Incident Date: 07/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG6BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE STALLED AND STARTED EMITTING SMOKE. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

08/03/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 08/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG8BC******
Summary

I WAS ON MY WAY TO WORK TODAY WHEN I NOTICED A BURNING SMELL AND THEN THE BATTERY LIGHT CAME ON. DUE TO HEAVY TRAFFIC I COULDN'T PULL TO THE SIDE. I GOT FARTHER DOWN THE ROAD AND HEARD A LOUD WHINING NOISE. WHEN I ARRIVED AT WORK I CONTACTED THE LOCAL DODGE DEALERSHIP TO SPEAK WITH THE SERVICE DEPARTMENT ABOUT THIS INCIDENT. I WAS TOLD THAT IT SOUNDS LIKE THE ALTERNATOR BUT THAT MY VEHICLE WAS NOT COVERED IN THE RECENT RECALL SINCE I HAVE THE 180AMP ALTERNATOR. THE RECALL WAS ONLY FOR THE 160 AMP ALTERNATORS. I WAS SHOCKED SINCE MY VEHICLE ONLY HAS 61,000 MILES ON IT. RESEARCHING THIS PROBLEM ONLINE I FOUND NUMEROUS COMPLAINTS FROM PEOPLE HAVING THE SAME IDENTICAL PROBLEM WITH THE 180AMP ALTERNATOR (WITH THE SAME MAKE MODEL AND YEAR) THAT CAUSED THE RECALL OF THE 160AMP ALTERNATORS. I HAVE CONTACTED DODGE TO SEE IF THEY WOULD STAND BY THEIR PRODUCT AND DO THE RIGHT THING CONCERNING THIS. ONCE AGAIN THEY HAVE FAILED ME. CONSUMERS ARE REPORTING AN AVERAGE OF $1400 TO HAVE THE ALTERNATOR REPLACED WITH NO RECALL OR WARRANTY. I HAVE 4 PICTURES OF MY SOOT COVERED ALTERNATOR ( I AM A FIREFIGHTER I KNOW WHAT ELECTRICAL SOOT LOOKS AND SMELLS LIKE). THIS IS VERY CONCERNING TO THINK I COULD LOSE MY DURANGO COULD CATCH FIRE, LOOSE POWER AND STALL IN TRAFFIC, CAUSE AN ACCIDENT OR HAVE MY WIFE STRANDED ON THE SIDE OF THE ROAD DUE TO THIS.

08/01/2015
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 03/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT5BC******
Summary

THE VERY FIRST TIME WAS WHEN I WAS SLOWING DOWN FROM ABOUT 50MPH AT A CORNER IN ORDER TO TAKE A RIGHT HAND TURN, ABOUT HALFWAY THROUGH THE 90 CORNER I FEEL THAT THE STEERING HAS STIFFENED. LOOKING DOWN, I SEE THAT THE TACHOMETER NOW READS 0, AND THE ENGINE HAS DIED. I CANNOT SIMPLY SLIP IT INTO NEUTRAL AND THEN RESTART IT BECAUSE OF THE CAR HAS A KEYLESS PUSHBUTTON AND THE START BUTTON ONLY WORKS WITH THE DRIVE IN PARK. I THEN HAVE TO ARMSTRONG IT THROUGH THE REST OF THE CORNER. AS I FINISH UP THE TURN TO WHERE I CAN SAFELY STOP AND RESTART, I THEN PUSH THE BRAKES ONLY TO FIND THAT THEY ARE NOW TOTALLY STIFF BECAUSE THERE IS NOW NO VACUUM LEFT TO ASSIST. I END UP COSTING TO A STOP. THE CAR ALWAYS RESTARTS WITHOUT ANY PROBLEM. THIS PROBLEM HAS PERSISTED AND HAS HAPPENED AT LEAST 20 TIMES SINCE. IT IS ALWAYS IS WHEN SLOWING DOWN FROM ANYWHERE FROM 60 TO 30 MPH AND BEGINNING TO TAKE A RIGHT TURN. I HAVE NEVER SEEN THIS HAPPEN WHEN DOING A LEFT, BUT THERE ARE NOT TO MANY CHANCES TO DUPLICATE THIS SCENARIO DOING A LEFT. WE HAD THE ONE RECALL FOR THE FUEL PUMP DONE SO THAT SHOULD NOT BE IT. WE HAVE COMPLAINED ABOUT THIS TO NUMEROUS DODGE DEALERS AND THEY HAVE DONE NOTHING. ONE SERVICE WRITER SAID THAT HE KNEW OF THE PROBLEM, KNEW THAT THE FUEL PUMP RECALL WAS NOT FIXING IT AND THAT THERE WAS GOING TO BE ANOTHER RECALL TO FIX THE PROBLEM. WHEN THIS HAPPENS UNEXPECTEDLY AS YOU ARE GOING 25 MPH IN A TRAFFIC ROUNDABOUT, IT IS ALL YOU CAN DO TO TRY TO STEER THROUGH THE REST OF THE TRAFFIC CIRCLE, ONLY TO FIND THAT YOUR POWER BRAKES ARE FAILED AS YOU TRY TO STOP TO RESTART. THIS IS A VERY SERIOUS DEFECT THAT NEEDS IMMEDIATE ATTENTION, SOMEONE IS GOING TO BE KILLED WITH THIS HAPPENING, EITHER THE OCCUPANTS OF THE CAR, OR THE PUBLIC. WE ALSO HAVE A 2011 JEEP GRAND CHEROKEE AND IT IS DOING THE EXACT SAME THING, BUT MORE BECAUSE IT IS DRIVEN MORE.

07/31/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 10/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GT8BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING AT 60 MPH, THE VEHICLE JERKED AND THERE WAS A SUDDEN INCREASE OF ENGINE RPMS. SHORTLY AFTER, THE VEHICLE LOST POWER AND THE RPMS DECREASED. IN ADDITION, THE VEHICLE FAILED TO START INTERMITTENTLY AND BOTH TURN SIGNALS ON THE MIRRORS FAILED TO FUNCTION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. ALL WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.

07/29/2015
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 11/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GGBC6******
Summary

I TRIED FOR 7 MONTHS TO GET THE BRAKE RECALL DONE ON MY TRUCK. THE AWD DID NOT WORK AS IT SHOULD DURING A SNOW STORM.. THEN THE RECALL WAS RECIEVED AND NONE OF THE DEALERS WANTED TO REPAIR THE RECALL. THEY KEPT TELLING ME THEY HADNT RECEIVED THE PARTS. THEN THERE WAS A FUEL TYPE RECALL, A RECALL THAT THE ENGINE COULD SHUT OFF AND SOME ELECTRICAL ISSUE THAT COULD CAUSE A FIRE.. AGAIN I COULDNT GET ANY OF THESE REPAIRED. THEN ON THE NIGHT BEFORE THANKSGIVING 2014 MY HEAT WENT. ON FRIDAY 11/28/14 I TRIED 3 CHRYSLER DEALER SHIPS TO GET THE HEAT FIXED AND SCHEDULE TIME FOR THE RECALL. ONE DEALERSHIP TOLD ME I WAS AT THE BOTTOM OF THE LIST BECAUSE I DIDNT PURCHASE THE TRUCK FROM THEM. I ENDED UP TRADING IN THE TRUCK FOR A NISSAN PATHFINDER ON THAT DAY. AND ALMOST A MONTH LATER I RECEIVED A BILL FROM A CHRYSLER DEALER SHIP WHO HAD FINALLY COMPLETED THE RECALL WORK EXPECTING 165.00 FROM ME. I AM SO FINANCIALLY RUINED FROM THIS.

07/29/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/16/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 40 MPH, A WARNING SENSOR LIGHT ILLUMINATED INDICATING THAT THE BATTERY WAS FAULTY AND THE VEHICLE SHUT OFF. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 44,000.

07/29/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT8BC******
Summary

MY VEHICLE IS SUBJECT TO RECALL NUMBER 14V-530 DATED SEPTEMBER 3, 2014. I WAS NEVER NOTIFIED DESPITE HAVING MY VEHICLE SERVICED AT THE DEALERSHIP ON MULTIPLE OCCASIONS. I RECENTLY CONTACTED BOTH THE DEALERSHIP AND MANUFACTURER AND HAVE BEEN INFORMED THE PART IS NOT AVAILABLE DESPITE THE MANUFACTURERS RECALL WEBSITE STATING IT IS. I AM CONCERNED TO BE DRIVING IN A VEHICLE WITH A POTENTIALLY LIFE THREATENING DEFECT.

07/27/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG2BC******
Summary

INITIALLY THE SUV WAS VERY SLUGGISH TO START, THE PROBLEM BECAME WORSE TO WHERE THE SUV WOULDN'T EVEN START AT ALL AND WOULD CONSTANTLY TRY TO TURN OVER. THIS PROBLEM WOULD GET WORSE AND MAKE THE SUV TAKE ABOUT 3-4 TIME TO CRANK BEFORE IT WOULD EVENTUALLY TURN OVER. THIS PROBLEM WOULD CONTINUE FRO ABOUT A WEEK, EVENTUALLY THE BATTERY WENT DEAD CAUSING US TO HAVE TO JUMP THE CAR OFF. WE HAD TO REPLACE THE BATTERY DUE TO THIS CONSTANT DRAIN YOU WOULD ALWAYS HERE THE FUEL PUMP TYRING TO PRIME IN THE REAR OF THE SUV NO MATTER WHAT. ONCE AN APPOINTMENT WAS MADE WITH THE LOCAL DEALER AND DROPPED OFF THE CALL WAS RECEIVED FROM HOWARD WILSON IN FLOWOOD MS STATING THAT THE BATTERY WAS TOO WEAK FOR THEM TO EVEN WORK ON THE CAR (THIS IS WHEN THE BATTERY WAS REPLACED) CAUSING ANOTHER OUT OF POCKET EXPENSE DUE TO THE RECALL. I WAS ADVISED BY ONE OF THE TECHNICIANS FROM THE DEALERSHIP THAT THE DRAW FROM THE FUSE WOULD DRAIN THE BATTERY. I EVENTUALLY HAD THE FUEL PUMP REPLACED TWICE AND WAS OUT OF POCKET OVER $800.00. THE LAST TIME THE SUV WAS IN THE SHOP THEY REPLACED THE PUMP AND I WAS ADVISED THAT THEY HOPE THAT THIS FIXED IT BECAUSE THEY WERE NOT SURE IF IT WOULD OR NOT.

07/27/2015
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG5BC******
Summary

WHILE DRIVING, THE CAR WILL ABRUPTLY SPEED UP AND SLOW DOWN WITHOUT ANY PRESSURE OR CHANGE IN MOVEMENT ON THE GAS PEDAL. THIS HAS HAPPENED NUMEROUS TIMES SINCE ABOUT EARLY 2012. I HAD A REPAIR DONE ON THE CAR BY THE DEALERSHIP AS PART OF MY WARRANTY NOW THESE PROBLEMS HAVE MADE A REAPPEARANCE. ALONG SIDE SUDDEN SPEED CHANGES WITHOUT ME TOUCHING ANYTHING, I HAVE HAD TWO PREVIOUS INCIDENTS OF THE CAR (WHILE DRIVING!) TURNING ON ALL ERROR INDICATORS (CHECK ENGINE LIGHT, HIGH BEAM, HAZARD LIGHTS, TIRE PRESSURE ETC) AND WIPER BLADES SIMULTANEOUSLY. THESE WERE VERY SCARY INCIDENTS, TOO SCARED TO DRIVE TO THE DEALERSHIP I RETURNED TO MY HOUSE (WENT TO DROP MY SON OFF TO GET A HAIR CUT) AND CALLED THE DEALERSHIP IN WHICH MY VEHICLE WAS TOWED THE NEXT DAY. I HAVE ALSO HAD PROBLEMS WITH THE FOB TECHNOLOGY IN THE KEYLESS START OF THE CAR WHERE I WOULD PUT MY PURSE IN THE BACK SEAT OF THE CAR, CLOSE THE DOOR AND ALL DOORS LOCK AND WILL NOT UNLOCK, THEN I HAVE TO ONCE AGAIN CALL THE DEALERSHIP AND WAIT FOR THEM TO ASSIST ME. ONE OF THE MAIN REASON I BOUGHT THIS CAR IS BECAUSE I WAS ASSURED KEYS LOCKED IN THE CAR WOULD NEVER HAPPEN, HOWEVER I HAVE HAD IT HAPPEN TO ME MORE THAN ALL MY OTHER CARS IN THE PAST. NOW I HAVE A SMALL CHILD WITH ME AND ALONG SIDE THESE RECENT REOCCURRENCE OF SERIOUS ISSUES WITH MY CAR AND BIG RECALL BY FCA, NO LONGER DO I FEEL SAFE DRIVING.

07/22/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG8BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/17/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG7BC******
Summary

SEVERAL DAYS BEFORE THIS INCIDENT MY 2011 DODGE DURANGO STARTED TO HAVE PROBLEMS STARTING. IT WOULD TRY TO START AND NEVER TURN OVER AND WOULD TAKE ME SEVERAL TRIES TO FINALLY GET IT STARTED. I DISCOVERED ONLINE THAT THERE IS A RECALL FOR THE TIPM FUEL PUMP RELAY AND THAT THIS COULD CAUSE PROBLEMS WITH THE VEHICLE STARTING OR EVEN STALLING WHILE DRIVING. I TOOK MY DODGE INTO THE DEALERSHIP AND THEY COMPLETED THE RECALL AND INFORMED ME THAT IN DOING SO THE VEHICLE NOW STARTED FINE LEADING ME TO BELIEVE THE TIPM WAS THE PROBLEM AND WAS NOW FIXED. I DROVE FOR TWO DAYS WITHOUT ANY ISSUE. THEN LAST NIGHT ON MY WAY HOME, WITH ALL MY FAMILY IN THE VEHICLE THE VEHICLE SHUT OFF WHILE I WAS DRIVING RIGHT IN THE MIDDLE OF THE RODE. MY LIGHTS AND DASH DISOLAY WERE STILL WORKING BUT MY VEHICLE WAS NO LONGER ON. I PUT THE VEHICLE IN PARK AND SWITCHED THE IGNITION BACK TO START MODE AND ATTEMPTED TO START IT. AFTER SEVERAL TRY'S OF IT ATTEMPTING TO START IT JUST WOULDN'T TURN OVER. I THEN TRIED TO PUT THE VEHICLE IN NEUTRAL TO PUSH IT TO THE SIDE OF THE ROAD AND WAS UNABLE TO EVEN DO THAT. MY VEHICLE WAS STUCK IN THE MIDDLE OF THE ROAD WITH NO WAY TO MOVE IT!!! AFTER 30 MINUTES AND SEVERAL MORE ATTEMPTS IT FINALLY TURNED OVER AND WAS ABLE TO DRIVE IT HOME.

07/14/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG2BC******
Summary

I DROVE APPROXIMATELY 45 MILES FROM MY HOME TO VISIT RELATIVES FOR THE 4TH OF JULY. TWO HOURS AFTER ARRIVING I WENT TO DRIVE MY DURANGO AND IT WOULDN'T START. WHEN PUSHING THE IGNITION BUTTON IT WOULD JUST MAKE A LOUD NOISE SIMILAR TO THE ALTERNATOR GOING OUT AND WOULDN'T START. MY DURANGO HAD TO BE TOWED TO A LOCAL DEALERSHIP THAT FOLLOWING MONDAY SINCE THEY CLOSED EARLY FOR THE 4TH OF JULY. DIAGNOSTICS WERE RAN AND IT WAS CONCLUDED THE FUEL PUMP WAS OUT. THIS HAPPENED LESS THAN 1 YEAR FROM HAVING THE TIPM FUEL PUMP RELAY REPAIRED ON 7/25/14, WHICH CHRYSLER LATER ISSUED A RECALL FOR. I'M IN THE PROCESS OF SEEKING REIMBURSEMENT FOR THOSE REPAIRS. I STRONGLY BELIEVE THERE IS A DIRECT CORRELATION TO THE FAULTY TIPM FUEL PUMP RELAY CAUSING THE ACTUAL FUEL PUMP TO FAIL AND SHOULD BE COVERED BY CHRYSLER. REPAIRS WERE IN EXCESS OF OVER 1K TO HAVE FIXED.

07/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG5BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE CONTACT STATED THAT THE VEHICLE DISPLAYED MULTIPLE ERROR WARNINGS ON THE VEHICLE'S INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE'S ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

07/10/2015
Components: ELECTRICAL SYSTEM,INTERIOR LIGHTING
Incident Date: 03/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG5BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. UPON ENTERING THE VEHICLE, THE CONTACT NOTICED THAT THE LED LIGHT FOR THE INTERIOR OF THE DRIVER COMPARTMENT OF THE VEHICLE FAILED TO ILLUMINATE WITHOUT WARNING. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

07/09/2015
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT3BC******
Summary

RECEIVED 2 RECALL NOTICES FOR PROBLEM WITH FUEL PUMP RELAY. ENGINE COULD QUIT AT ANY TIME. WENT TO BOB LAMPHERE'S NEWBERG DODGE AFTER RECEIVING NOTICES. WAS TOLD PARTS WOULD BE IN AFTER 2 WEEKS. THIS INFO WAS PROVIDED ON JULY 21, 2014. I WOULD BE NOTIFIED WHEN TO BRING IN THE CAR FOR WARRANTY WORK. ON MAY 5, 2015 I WAS INFORMED THAT THE PARTS ARE IN AND NEED AN APPOINTMENT. NOTHING HAPPENED UNTIL I CALLED CHRSYLER IN MICHIGAN AND THEY WERE AT A LOSS AS TO WHY THE WARRANTY HASN'T DONE. MY OPINION, NEWBERG DODGE JUST FORGOT THE WARRANTY WORK UNTIL CHRYSLER CALLED THEM. I AM WAITING FOR SOME ONE FROM CHRSYLER TO CALL AND WORK OUT A SCHEDULE TO REPAIR THE FUEL PUMP RELAY. SAFETY RECALL P54 / NHTSA 14V-530. [XXX] WOODBURN, OREGON [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

06/24/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG9BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 65 MPH, ALL OF THE WARNING INDICATORS ILLUMINATED, THE FRONT WINDSHIELD WIPERS ACTIVATED, AND THE ENGINE STALLED. THE VEHICLE DID NOT RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. IT WAS DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED DUE TO THE ALTERNATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000: (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 66,000. ...UPDATED 07/30/15 *BF UPDATED 10/26/2017*CN

06/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/17/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4SE6GT5BC******
Summary

I HAD SMELLED SOMETHING IN MY CAR FOR A WHILE AND COULD NOT FIGURE OUT WHAT IT WAS. ABOUT 15 MINS INTO MY TRIP, MY EYES STARTED TO BURN AND TEAR, AND MY NOSE FELT LIKE IT WAS ON FIRE. BUT I GOT IT SUBSIDED. ANOTHER 15 MINS LATER I LOOKED OVER AT MY PASSENGER SIDE WINDOW AND REALIZED MY CAR WAS SMOKING AND IT WAS COMING FROM MY SUN VISOR. I HAD TO WAIT TO GET TO THE SHOULDER OF THE ROAD AS I WAS IN THE I-PASS LANE AND HAD TO GET PAST A CEMENT WALL BEFORE GETTING MY CAR SAFELY AWAY FROM OTHER TRAFFIC. I STOPPED MY CAR, AND CALLED 911. STATE TROOPER SHOWED UP, AND AS HE WAS WALKING TO HIS CAR TO GET A FIRE EXTINGUISHER, FLAMES STARTED. THE CAR WAS TURNED OFF AT THIS TIME, BUT THE SMOKE STARTED AS I WAS DRIVING. AFTER THE STATE TROOPER USED THE EXTINGUISHER, IT WAS STILL SMOKING SO HE CALLED IN THE FIRE DEPARTMENT. THEY THEN RIPPED THE LINER DOWN SO THEY COULD SPRAY THE AREA WITH WATER. ONCE MY HUSBAND ARRIVED HE THEN DISCONNECTED THE CAR BATTERY TO MAKE IT SAFE TO MOVE THE VEHICLE. WE HAD THE VEHICLE TOWED TO THE DEALER WHERE THE RECALL FOR THE SUN VISOR WAS PERFORMED. WE ARE NOW WAITING TO HEAR BACK FROM CHRYSLER TO SEE WHAT OUR NEXT STEP IS. I HAVE A DOCTOR APPOINTMENT SCHEDULED FOR WEDNESDAY, JUNE 24TH TO VERIFY THAT EVERYTHING IS OKAY. INHALING SMOKE AND THE FUMES IS WHY I AM DOING THIS. THIS IS THE FIRST APPOINTMENT I COULD GET WITH MY DOCTOR.

06/17/2015
Components: POWER TRAIN,ENGINE
Incident Date: 06/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG8BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE GEARS SLIPPED INTO NEUTRAL WITHOUT WARNING. THE VEHICLE STALLED, BUT THE ENGINE WAS STILL RUNNING AND THE GEAR SHIFTED INTO NEUTRAL. ONCE THE TRANSMISSION SLIPPED, THE RPMS INCREASED. THE CONTACT WOULD HAVE TO SHIFT THE GEAR INTO DRIVE WHEN THE FAILURE OCCURRED. THE DEALER WAS UNABLE TO LOCATE ANY FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 54,800.

06/16/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/02/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 25 MPH, THE BATTERY WARNING LIGHT ILLUMINATED AND THERE WAS AN ABNORMAL SOUND FROM THE FRONT OF THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

06/15/2015
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 02/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG5BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO ACCELERATE, THE ACCELERATOR PEDAL FAILED TO RESPOND WITHOUT WARNING. WHEN THE CONTACT PULLED OVER AND POWERED THE VEHICLE OFF AND BACK ON, THE ACCELERATOR PEDAL BEGAN TO RESPOND NORMALLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

06/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GGXBC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, ALL THE ELECTRICAL FUNCTION OF THE VEHICLE FAILED. THE VEHICLE CAME TO A COMPLETED STOP AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

06/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG9BC******
Summary

WE WHERE TRAVELING ON INTERSTATE FROM OUR GIRLS SOFTBALL GAME WHEN WE STARTED SMELLING BURNING WIRES THEN GAUGES STARTED ACTING FUNNY AND IT JUST SHUT OFF ALMOST LOST STEERING AND BRAKING, I GOT IT TO THE SIDE OF THE ROAD BUT WITH 3 FT STILL IN THE INTERSTATE, WE PULLED GIRLS OUT AND PUT THEM ON A20FT BANK THAT WAS BEHIND A GUARDRAIL, WHILE I LOOKED TO SEE THE PROBLEM, I'M A SHADE TREE MECHANIC SO I STARTED LOOKING AND SEE SMOKE COMING FROM ALTERNATOR,IT WAS AS HOT A THE EXHAUST, WE HAD A FRIEND TOW IT TO THE HOUSE, I CALL DEALER THEY SAID THEIR WAS A RECALL FOR THE SAME THING THAT MINE DID BUT IT WAS FOR THE 160 AMP ALTERNATOR AND I HAD THE 180 AMP, THIS IS VERY DANGEROUS AND NEEDS TO BE INVESTIGATED TO MAKE SURE ALL MODEL THAT ARE AFFECTED ARE COVERED, I HAVE REPLACED THE ALTERNATOR MYSELF BUT IF THERE IS SOMETHING ELSE CAUSE THIS IT NEEDS TO BE RECALLED AND FIXED, BEFORE A CRASH OR POSSIBLE A FIRE!

06/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/16/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RE5GGXBC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH, THE BATTERY WARNING LIGHT ILLUMINATED, THE VEHICLE LOST POWER, AND THE ALTERNATOR BURNED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND THE ALTERNATOR, PCM MODULE, AND WIRE HARNESS WERE REPLACED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

05/18/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Incident Date: 05/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG2BC******
Summary

MY 2011 DODGE DURANGO CREW SAYS KEY NO DETECTED WHEN I ATTEMPT TO START THE VEHICLE. I THOUGHT IT WAS THE BATTERY IN THE KEY FOB BECAUSE THE VEHICLE STATED LOW KEY BATTERY AND TOOK THE FOB TO BATTERY'S PLUS. THEY TESTED THE KEY FOB AND STATED THE BATTERY WAS FINE AND DIDN'T NEED TO BE REPLACED. ALSO THE DRIVERS SIDE HEAD AND BRAKE LIGHTS GO OUT.

05/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE6GT2BC******
Summary

2011 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO THE TOTALLY INTEGRATED POWER MODULE( TIPM) RECALL NOTICE. CONSUMER HAS PREVIOUS COMPLAINT WITH DIFFERENT VEHICLE LISTED IN ARTEMIS. *SMD THE CONSUMER PAID FOR THE REPAIR ON 12/17/13 *JB

05/12/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD5GG5BC******
Summary

TRANSMISSION FLUID IS LEAKING FROM THE AC CONDENSER OF MY 2011 DODGE DURANGO. THERE IS PURPLISH FLUID ON MY DRIVEWAY AND THE CONDENSER IS COVERED IN FLUID. WHEN I CALLED TO INQUIRE ABOUT THE CONDENSER, THE DEALERSHIP STATED THAT THERE IS NO RECALL ON THIS PART AND THE 3 YEAR WARRANTY IS OUT. THEY WANT $110 JUST TO LOOK UNDER THE HOOD TO SEE WHERE THE FLUID IS COMING FROM. CHRYSLER IS AWARE OF THE ISSUE BECAUSE CHANGES HAVE BEEN MADE IN THE 2015 DODGE DURANGOS. VEHICLE IS RUNNING A LITTLE SLUGGISH AND I AM CONCERNED THAT THIS MAY ALSO BE A FIRE HAZARD.

04/22/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG9BC******
Summary

I FILED A COMPLAINT A WEEK AGO UNDER NHTSA ID NUMBER 10706397. MY CAR IS AT THE DODGE DEALERSHIP FOR A WEEK NOW WAITING ON AN ALTERNATOR. THE ALTERNATOR ARRIVED TODAY AND WAS BAD OUT OF THE BOX. THE ALTERNATOR WAS LOCKED UP. I WAS TOLD IT WOULD NOW BE AT LEAST 2 MORE DAYS BEFORE IT IS REPAIRED. IT SEEMS TO ME LIKE THERE ARE ALOT OF PROBLEMS WITH THE 180V ALTERNATORS LIKE THERE WERE WITH THE 160V. *TR

04/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG9BC******
Summary

WHILE DRIVING ON A MAJOR ROAD THE CAR STARTED GIVING ME SEAT BELT LIGHT ALARM, WIPERS GOING ON AND OFF, REAR PARKING SYSTEM WARNING COMING ON AND THEN THE CAR JUST SHUT OFF WHILE DRIVING DOWN THE ROAD. WE WERE STRANDED IN THE MIDDLE OF A FOUR LANE STREET WHICH WAS VERY UNSAFE. I HAD TO HAVE THE CAR TOWED TO THE DEALER AND WAS NOTIFIED THAT THE ALTERNATOR AND BATTERY WOULD NEED TO BE REPLACED. AFTER DOING SOME RESEARCH I FOUND OUT THAT THERE HAS BEEN A RECALL FOR THE SAME YEAR DURANGO AS MINE BUT IS NOT COVERED BECAUSE THE RECALL WAS FOR 160 AMP ALTERNATOR AND MINE IS 180 AMP. *TR

04/08/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/07/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RD2GG8BC******
Summary

TL*THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BATTERY WARNING LIGHT ILLUMINATED AND SMOKE WAS EMITTING FROM UNDER THE HOOD OF THE VEHICLE. AFTER SHUTTING THE VEHICLE OFF, IT FAILED TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.

04/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG0BC******
Summary

WHILE DRIVING THE ELECTRICAL SYSTEM WENT HAY WIRE, A/C TURNED OFF, WIPERS TURNED ON, LIGHTS FLICKERED ON AND OFF, AND THE VEHICLE DIED. THERE WAS ALSO A SMELL OF SOMETHING BURNING FROM UNDER THE HOOD. I REPLACED THE BATTERY WITH A NEW ONE, VEHICLE TURNED ON FOR A WHILE BUT LATER DIED AGAIN, SEEMS THERE IS A PROBLEM WITH THE ALTERNATOR, IT'S NOT CHARGING. *TR

04/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/29/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RD4GG3BC******
Summary

THERE WAS AN ELECTRICAL FIRE INSIDE THE CABIN OF THE VEHICLE FROM WITHIN THE HEADLINER, DIRECTLY ABOVE THE DRIVERS HEAD, WHILE THE VEHICLE WAS IN MOTION. THE DRIVER WAS FORCED TO PULL OFF TO THE SIDE OF THE ROAD AS THE CABIN FILLED WITH SMOKE DUE TO VISION AND RESPIRATORY DISTRESS. THERE WAS ALSO ADDITIONAL DAMAGE TO THE EXTERIOR OF THE VEHICLE ON THE ROOF, AS THE FIRE BURNED LONG AND HOT ENOUGH TO CAUSE AN UNKNOWN AMOUNT OF STRUCTURAL AND COSMETIC DAMAGE TO THE ROOF. THE FIRE DEPARTMENT WAS ALSO CALLED TO THE SCENE DURING THE INCIDENT TO INSURE THE FIRE WAS COMPLETELY EXTINGUISHED. WE INITIALLY HAD OUR VEHICLE AT A LOCAL DODGE DEALERSHIP ON 02/23/15 TO HAVE MULTIPLE MANUFACTURER RECALLS REPAIRED. ONE OF WHICH WAS DUE TO A POTENTIAL FIRE HAZARD FROM THE VANITY/SUN VISOR WIRING IN THE HEADLINER (CHRYSLER RECALL P36). THAT RECALL WORK WAS COMPLETED, BUT WE BEGAN TO EXPERIENCE ELECTRICAL ISSUES WITH EQUIPMENT THAT OBTAINED POWER AND GROUND (SAME ELECTRICAL CIRCUIT AND FUSE) FROM THIS SAME CIRCUIT. INTERIOR LIGHTS WOULD FLASH AND DIM, AND THEN ULTIMATELY CEASED TO FUNCTION, THEN OUR STEERING WHEEL MOUNTED CONTROLS STOPPED FUNCTIONING ENTIRELY. WE RETURNED THE VEHICLE TO THE DEALERSHIP ON 3/23/15 AFTER TALKING WITH THE DEALERSHIP THAT PREVIOUS WEEK. THEY EXPLAINED THAT A "PINCHED WIRE" FROM WITHIN THE HEADLINER HAD CAUSED AN ISSUE IN THE CIRCUIT. HOWEVER, THEY INSISTED THAT THIS PINCHED WIRE DID NOT CAUSE THE STEERING WHEEL CONTROLS TO STOP FUNCTIONING (WHICH MADE THE STEERING WHEEL CONTROL MODULE INOPERABLE DUE TO ELECTRICAL SHORT), EVEN THOUGH THEY SHARED THE SAME WIRING. WE WERE ABLE TO RETRIEVE OUR VEHICLE AFTER ADDITIONAL REPAIRS WERE COMPLETED ON 3/27/15. THE CAR WAS DRIVEN ONE TIME ON 3/28/15, AND THEN ON 3/29/15 THE FIRE STARTED FROM WITHIN THE CABIN. *TR

03/28/2015
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT4BC******
Summary

2011 DODGE DURANGO W/5.7 LITER ENGINE STALLED AS I WAS TURNING ONTO THE FREEWAY ON RAMP. PULLED OVER AND STARTED RIGHT BACK UP. THOUGHT IT WAS A FLUKE OR I HIT SOMETHING. STALLING OCCURRED AGAIN SEVERAL TIMES WHILE SLOWING DOWN AND MAKING TURNS. HAPPEN ONCE WHILE MY WIFE AND DAUGHTER WERE GOING TO STORE. SHE WILL NOT DRIVE THE CAR ANYMORE. WENT IN FOR REPAIRS SEVERAL TIMES WITH NO REAL CONCLUSION OR REPAIR BEING DONE. FINALLY WENT IN AFTER ONE OF THE STALLS AND BY THEN THE RECALL WAS COMING OUT AND THE TIPM AND SOME WIRING WAS REPLACED. THOUGHT IT WAS REPAIRED WHEN OVER THE WEEKEND IT HAPPENED AGAIN AS I WAS SLOWING FOR A STOP SIGN WITH MY WIFE & GRANDDAUGHTER IN THE CAR, THEN TO ME AGAIN 2 DAYS LATER. WE HAPPEN TO LIVE IN A RURAL AREA SO THERE IS NOT A LOT OF TRAFFIC, THANKFULLY. IT IS IN DEALERSHIP NOW (SECOND WEEK) AND THEY ARE SAYING IT NEEDS NEW SPARKPLUGS (WHICH IT DOES) BUT THERE IS NO WAY A ENGINE SHOULD STALL DUE TO OLD SPARKPLUGS. IT'S A DISASTER WAITING TO HAPPEN TO ANYONE DRIVING ONE OF THESE. EVERYTHING UP TILL THIS TUNE-UP HAS BEEN COVERED UNDER WARRANTY. IT HAS STALLED A TOTAL OF AROUND 8 TIMES AND ALL WHILE SLOWING DOWN AND HAS BEEN IN DEALERSHIP ON AND OFF FOR ABOUT A MONTH TOTAL. *TR

03/26/2015
Components: SUSPENSION,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 03/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT5BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000, 14V154000, AND 14V530000 (SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/17/2015
Components: AIR BAGS
Incident Date: 03/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT6BC******
Summary

THE AIR BAG LIGHT GOES OFF AND ON AND ALSO DINGS...VERY ANNOYING. I SEE OTHER COMPLAINTS REGARDING THIS ISSUE. SHOULD BE A RECALL!!!! I HAVE ONLY OWNED THE VEHICLE 2 MONTH AND HAVE HAD TO REPLACE THE CLUTH FAN ON THE A/C AND THE VISOR RECALL..NOT HAPPY WITH DODGE SO FAR. WISH I WOULD HAVE KEPT MY GMC, I HAD NO PROBLEMS. *TR

03/10/2015
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 03/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GTXBC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), AND 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/09/2015
Components: SERVICE BRAKES
Incident Date: 03/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG9BC******
Summary

TL*THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG9BC******
Summary

TL*THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTATED AFTER NUMEROUS ATTEMPTS. THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, AFTER THE REMEDY WAS PERFORMED THE FAILURE PERSISTED. THE DEALER WAS UNABLE TO REPAIR THE VEHICLE FOR THE MOST RECENT FAILURE BECAUSE THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

03/09/2015
Components: POWER TRAIN
Incident Date: 01/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG8BC******
Summary

THE DATE AND MILEAGE ABOVE ARE APPROXIMATIONS. I PURCHASED A 2011 DODGE DURANGO IN NOVEMBER OF 2012. WHEN I PURCHASED THE VEHICLE IT ONLY HAD ABOUT 24,000 MILES ON IT. A COUPLE OF MONTHS AFTER I GOT IT, I WAS GOING DOWN THE ROAD AND THE RPMS WENT CRAZY. MY ENGINE WAS REVVING UP, BUT THE VEHICLE WAS STALLED. I HAD TO PUT IT IN NEUTRAL, THEN PUT IT IN DRIVE TO GET THE TRANSMISSION TO CHANGE GEAR. SINCE THAT TIME, I HAVE HAD THIS SAME PROBLEM OCCUR ON AT LEAST 5 OTHER OCCASIONS. THE LATEST INCIDENT WAS ON SATURDAY, 3/7/2015. THE RPMS WERE GOING CRAZY AS IF I WAS GUNNING THE VEHICLE. THE VEHICLE DID NOT STALL, BUT IT WAS BARELY MOVING. I HAD TO STOP, PUT IT IN NEUTRAL, AND THEN PUT IT BACK IN DRIVE. IT DROVE FINE AFTER THAT, BUT I SHOULD NOT HAVE TO STOP MY VEHICLE ON A PUBLIC ROAD TO GET THE TRANSMISSION TO CHANGE GEARS. I AM VERY CONCERNED THAT MY VEHICLE WILL STALL, CAUSING A WRECK. I AM SURPRISED THIS PROBLEM HAS NOT RESULTED IN AN ACCIDENT YET. MY VEHICLE DOES NOT EVEN HAVE 52,000 MILES ON IT, AND THERE IS NO EXCUSE FOR THE TRANSMISSION PROBLEMS. THE DURANGO IS THE ONLY VEHICLE MY FAMILY OWNS, SO IF THE TRANSMISSION FAILS, WE WILL HAVE NO WAY TO GO ANYWHERE. I DO NOT HAVE THE MONEY TO GET THE TRANSMISSION LOOKED AT, MUCH LESS TO GET THE PART(S) THAT MAY BE REQUIRED TO REPAIR THE PROBLEM. I WANT A RELIABLE VEHICLE THAT I CAN FEEL SAFE DRIVING. *TR

03/06/2015
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 12/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE6GT9BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), AND 14V530000 (ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO PROVIDE A REASONABLE TIMEFRAME FOR THE PART TO BECOME AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE3GG4BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V530000 (ELECTRICAL SYSTEM) AND 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/03/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT0BC******
Summary

I'VE HAD MY DURANGO BACK TO THE DEALER SEVERAL TIMES FOR THE STALLING ISSUE. THEY ALLEGE THAT ALL REPAIRS WERE COMPLETED IN LATE NOVEMBER. I THEN WENT OUT OF TOWN ON BUSINESS FOR TWO MONTHS. I CAME BACK IN LATE JANUARY, AND THE VEHICLE CONTINUED TO STALL ON ME WHILE DRIVING. THEY SAID THE WARRANTY WORK WAS DONE ON THE FUEL PUMP RELAY IN NOVEMBER. WHEN I TOOK IT BACK IN FEBRUARY, THEY REPLACED THE COMPUTER AND THE KEYS BECAUSE THEY SAID THAT THE VEHICLE WAS SHUTTING DOWN BECAUSE THE COMPUTER DIDN'T RECOGNIZE THAT THE KEY WAS IN THE VEHICLE AND IT SHUT DOWN TO PREVENT THE VEHICLE FROM BEING STOLEN. ON FEBRUARY 26TH, IT STALLED WHILE DRIVING AGAIN. I LEFT A VOICE MAIL FOR THE DEALERSHIP WITH NO RETURN PHONE CALL. ON MARCH 1ST, THE VEHICLE STALLED WHILE DRIVING AGAIN. THE VEHICLE IS NOW BACK IN THE DEALERSHIP. *TR

03/03/2015
Components: SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 10/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GGXBC******
Summary

TL*THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 14V634000 (ELECTRICAL SYSTEM), 14V530000 (ELECTRICAL SYSTEM), 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIRS. THE CONTACT WAITED FOR LONGER THAN A YEAR AND THE DEALER DID CONFIRM IF THE CONTACT WAS ON A WAITING LIST. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A REASONABLE TIMEFRAME TO REPAIR THE VEHICLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 4/6/15*CN THE CONSUMER STATED THE DEALER WAS ABLE TO DO ONE OF THE RECALLS, BUT DID NOT SAY WHICH ONE. UPDAE

03/03/2015
Components: ENGINE
Incident Date: 01/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GT6BC******
Summary

TL*THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. UPDATED 5/11/15*CN UPDATED 9/27/2017*CN

03/03/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD3GG3BC******
Summary

TL*THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) , 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND 14V530000 ( ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/02/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG3BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

02/25/2015
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 02/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJEG9DC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

02/25/2015
Components: ENGINE
Incident Date: 02/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE6GT7BC******
Summary

WHILE DRIVING AT A CONSTANT SPEED OF 25, THE VEHICLE SUDDENLY ACCELERATED, LURCHING FORWARD, THEN BACKED OFF, THEN ACCELERATED AGAIN. IT DID THIS A NUMBER OF TIMES THAT DAY. I PULLED OFF THE ROAD AND STOPPED UNTIL THE VEHICLE QUIT TRYING TO ACCELERATE. I WAS DRIVING ON SNOW/ICE AND IT SCARED THE HECK OUT OF ME; I WAS LUCKY NOT TO WRECK BECAUSE I HIT THE BRAKES TO COUNTER THE SUDDEN ACCELERATION WHICH CAUSED ME TO SLIDE. THE VEHICLE DID THE SAME THING THE NEXT DAY WHILE TRAVELING AT A CONSTANT SPEED OF 45, AND AGAIN ON FEBRUARY 24TH AND TODAY, FEBRUARY 25TH. YESTERDAY, FEBRUARY 24TH, IT DID IT WHILE IN HEAVILY CONGESTED TRAFFIC WHILE DRIVING ABOUT 15 MPH. THE SUDDEN ACCELERATION STARTLED ME BECAUSE IT LURCHED ME TOWARD THE VEHICLE IN FRONT OF ME AND I HAD TO SLAM ON MY BRAKES. *JS

02/18/2015
Components: SERVICE BRAKES
Incident Date: 07/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG5BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL REPAIR, BUT THE PART WAS NOT AVAILABLE. THE CONTACT WAS CONCERNED ABOUT THE TIMEFRAME SINCE IT HAD BEEN SIX MONTHS SINCE THE LAST UPDATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

02/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/12/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RD2GG3BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT NOTICED A BURNING SMELL UNDER THE HOOD OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED AND THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 31,800.

02/16/2015
Components: POWER TRAIN
Incident Date: 10/10/2013
Crash: No
Fire: No
Summary

WAS HAVING PROBLEMS WITH OUR CAR STARTING AND TOOK IT IN AND WAS ADVISED THAT THERE WAS A PROBLEM WITH THE TIPM OUR WARRANTY DID NOT COVER THE REPAIRS SO HAD TO WAIT ABOUT 4 MONTHS TO FIX IT AS IT WAS A $1200.00 OUT OF POCKET EXPENSE. AFTER THEY FIXED THAT PROBLEM ONLY A YEAR AFTER I BOUGHT THE VEHICLE THEY ADVISED THAT MY TRANS COOLER WAS LEAKING TRANSMISSION FLUID AND IT WOULD COST APPROXIMATELY $900.00 TO FIX THAT. MY CO-WORKER HAS THE SAME MODEL DURANGO AND HAS THE SAME PROBLEM. POOR MANUFACTURING I GUESS, I HOPE THEY ISSUE A RECALL THIS IS RIDICULOUS TO HAVE A CAR ONLY TWO YEARS AND HAVE TO MAKE TWO MAJOR REPAIRS ON IT. NOT HAPPY WITH THE DODGE DURANGO AT ALL!!! *TR

02/16/2015
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 02/13/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RD4GG1BC******
Summary

MY WIFE WAS DRIVING ALONG WITH MY 3 KIDS. CAR BURST INTO FIRE WITHIN SECONDS.RIGHT SIDE JUST INSIDE THE FENDER. *TR

02/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE6GT7BC******
Summary

WHILE DRIVING AT 70MPH ON A FLAT ROAD (81 SOUTH IN VIRGINIA) IN THE RAIN, THE INSTRUMENT CLUSTER AND GPS WENT DEAD. THE DIALS ALL WENT DOWN TO ZERO, THE COMPUTER READ-OUT IN THE CENTER CLUSTER WENT BLACK, AND THE GPS WENT BLACK. AT THE SAME TIME, THE VEHICLE LOST POWER (AND SPEED) BUT DID NOT STALL. AFTER ONLY A FEW SECONDS THE DIALS STARTED WORKING AGAIN, THE COMPUTER READ-OUT IN THE CENTER CLUSTER CAME BACK ON, AND THE GPS TURNED BACK ON. ALSO, THE POWER CAME BACK AND I REGAINED MY SPEED. THE POWER OUTAGE CLEARED MY TRIP ODOMETER READINGS AND CLEARED TO ZERO AND MY GPS SAVED SETTINGS, SUCH AS HOME AND ADDRESS BOOK, WERE CLEARED. I DID NOT APPLY THE BRAKES AND THERE WAS NO CRASH. THERE HAVE BEEN SPORADIC LOSSES OF POWER SINCE AND MY INSTRUMENT DIALS FLICKER, HOWEVER THEY HAVE NOT GONE OUT TOTALLY LIKE THEY DID JANUARY 23RD. DAYS BEFORE THE INCIDENT, I HAD TAKEN MY VEHICLE TO A LOCAL DODGE DEALERSHIP FOR RECALL WORK ON THE FUEL PUMP. *TR

02/09/2015
Components: AIR BAGS
Incident Date: 09/13/2014
Crash: No
Fire: No
Summary

MY AIRBAG LIGHT KEPT FLASHING ON AND OFF THEN CAME ON AND HAS BEEN ON EVERY SINCE THE SEATBELT LIGHT DOESN'T WORK- AND WAS TOLD THE AIRBAG WONT WORK IN A CRASH UNTIL I GET THE PART FIXED AND THEY ARE ASKING ALOT TO FIX IT AT DEALERSHIP WAS WONDERING IF IT WAS ON RECALL? ANYONE ELSE HAVING ISSUES? ONLY ON MY PASSENGER SIDE-. *TR

02/02/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG5BC******
Summary

I RECEIVED A RECALL NOTICE FOR MY FUEL PUMP RELAY. I TOOK IT IN TO THE DEALER IN MAY/JUNE 2014. I WAS TOLD THE PART IS ON BACK ORDER AND THEY WILL GET BACK TO ME. I CALLED THE DEALERSHIP IN NOVEMBER AND DECEMBER AND SOMEONE WAS SUPPOSE TO CALL ME BACK ABOUT THE PART. IT IS FEBRUARY 2, 2015 AND I HAVE NOT GOTTEN A CALL BACK. I LEFT A MESSAGE TODAY AND REP SAID HE WILL CALL ME BACK. I TOOK MY VEHICLE IN PRIOR BECAUSE IT KEPT STALLING IN JUNE 2013. IT WOULD STALL AND WOULD NOT START. *TR

01/20/2015
Components: ENGINE
Incident Date: 01/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG9BC******
Summary

I HAVE BEEN HAVING ISSUES WITH THE VEHICLE ENGINE SHUTTING OFF AS THE VEHICLE IS IN MOTION. SOMETIMES IT RESTARTS RIGHT UP OTHER TIMES IT TAKES A JUMP PACK NEEDED TO START IR UP. I HAVE COMPLAINED ABOUT THIS ISSUE BEFORE. I CONTACTED DODGE/ CHRYSLER RECALL CENTER AND I WAS TOLD THAT THIS WAS HAPPENING BECAUSE OF MY FUEL RELAY SWITCH THAT WAS ALREADY RECALLED AND THAT THE SITUATION WOULD BE FIXED ONCE THAT WAS REPLACED. WELL LAST WEEK THE RELAY SWITCH WAS REPLACED ON MONDAY AND ON BOTH WEDNESDAY AND THURSDAY WHILE OPERATING THE CAR AT ABOUT 55 MPH THE VEHICLE SHUT OFF ON ME. BOTH TIMES I WAS ABLE TO SAFELY MOVE OFF THE ROAD WAY. UPON TRYING TO RESTART THE CAR IT WOULD TURN OFF JUST FINE BUT NEVER START UP. BOTH TIMES I WAS LUCKY ENOUGH TO HAVE A STATE TROOPER STOP AND JUMP START ME USING A JUMP PACK. I HAVE HAD MY BATTERY TESTED AND IT IS FINE. THE DEALER SHIP STATED THAT THERE ARE NO ERROR CODES SHOWING UP SO THEY CAN'T DIAGNOSE WHAT IS WRONG. THIS IS AN ACCIDENT JUST WAITING TO HAPPEN! *TR

01/16/2015
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD3GG4BC******
Summary

I WAS DRIVING THE SUV IN ABOUT 30 DEGREE WEATHER ATTEMPTING TO ENTER THE HIGHWAY WHEN I LOST ALMOST ALL ENGINE POWER SIMULTANEOUSLY THE CHECK ENGINE LIGHT TRIPPED. LUCKILY THERE WERE NO VEHICLES BEHIND ME, I WAS ABLE TO MAKE IT TO THE NEXT EXIT. THE CODE TRIPPED WAS : PO6DD MOD $00 ENGINE OIL PRESSURE CONTROL CIRCUIT PERFORMANCE/STUCK OFF. IS THIS SAFE? AND DO THE ELECTRICAL ISSUES WITH THE OTHER MODULES HAVE ANY EFFECT ON THIS? *TR

01/14/2015
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2660BC******
Summary

I HAVE RECEIVED 3 RECALLS NOTIFICATIONS AND ONLY ONE ITS TAKEN CARE OFF IAW DEALER - FERMAN DODGE IN SR54, TAMPA FL. I RECEIVED A P60, P45 AND P50 OR P54 DON'T HAVE THE RECALL DOC WITH ME. THE DEALER IS STALLING ON GETTING THE PARTS ACCORDING TO THEM. BUT, I BET ITS A PAYING CUSTOMER THAT COMES WITH SAME PROBLEM AND THE PARTS I BET IT WILL APPEAR VERY QUICK. ON 12.25.2014, I WAS GOING AT 45 MPH AND SUDDENLY AND THE SPEED SLOWED DOWN AND HAD TO PULL TO THE SIDE, TURN OFF THE CAR AND START IT AGAIN, A VERIFY SCARY MOMENT WITH FAMILY IN THE CAR. ITS BEEN NOW 2 MONTHS SINCE I MENTIONED TO THEM THE CAR IS SUFFERING OF LONG CRANKS. HAVE TO PLAY WITH IGNITION TO GET IT TO START. THE CAR ONLY HAVE 51+K MILES AND SHOULD NOT HAVE THIS HAPPEN. NEED TO GET THIS ISSUE RESOLVED OR I WILL KEEP PUSHING TO THE TOP TO GET MY CAR FIXED. *TR

01/12/2015
Components: POWER TRAIN
Incident Date: 09/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG6BC******
Summary

POWER TRAIN:AUTOMATIC TRANSMISSION FLUID LEAKING FROM TRANSMISSION OIL COOLER. SIGNIFICANT AMOUNT OF TRANSMISSION FLUID HAS LEAKED OUT BEFORE THE LEAK WAS DETECTED. TRANSMISSION PERFORMANCE / DAMAGE COULD HAVE RESULTED FROM LACK OF FLUID. THE LOSS OF TRANSMISSION FLUID COULD CAUSE THE TRANSMISSION TO FUNCTION IMPROPERLY AND THE VEHICLE TO STOP ACCELERATING, INCREASING THE RISK OF A CRASH. *TR

01/11/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/15/2014
Crash: No
Fire: No
Summary

I INITIALLY BOUGHT THE 2011 DODGE DURANGO FROM GILLMAN NISSAN OF ROSENBERG TX. THREE MONTHS AFTER BUYING IT ALL OF THE ELECTRICAL ON THE VEHICLE WENT HAYWIRE WHILE DRIVING ON THE INTERSTATE AND STALLED OUT. MY HUSBAND LOOKED AT IT AND HAD IT TOWED TO GILLMAN NISSAN WHERE THEY DETERMINED IT WAS A POWERTRAIN ISSUE WHERE IT WAS SENT TO DODGE. AFTER IT WAS SENT TO DODGE THEY STATED THAT IT WASN'T A WARRANTY ISSUE AND FORCED MY HUSBAND TO PAY THE TOWING AND AN ADDITIONAL FEE OF $100 TO LOOK AT IT. LATER THEY STATED THEY COULD DIAGNOSE IT UNTIL THEY PUT AN ALTERNATOR IN IT FOR $1200, MY HUSBAND BEING A MECHANIC PUT A ALTERNATOR IN IT AND THEY REFUSED TO DIAGNOSE IT NOR FIX IT WITHOUT PAYING MORE. MY HUSBAND FILED COMPLAINTS WITH CHRYSLER CUSTOMER CARE WHERE THEY DID NOTHING AND KEEP STATING THEY SET UP APPOINTMENTS THAT WE DIDN'T SHOW UP ON EVEN THOUGH THAT WASN'T THE CASE, NO APPOINTMENTS WERE EVER MADE. NOW A MONTH LATER MY CAR STARTED ACTING CRAZY AGAIN, MY HUSBAND LOOKED AT IT AND DIAGNOSED IT AS THE TIPM BUT WHEN I CALLED DODGE THEY STATED THAT THERE'S A RECALL ON THE TIPM BUT THEY DON'T HAVE THEM IN STOCK AND IT WILL BE MONTHS BEFORE THEY EVER GET THEM. I AM NEEDING HELP HERE WITH THEY'RE DEFAULT DEFECT VEHICLES THEY'RE SELLING. *TR

01/08/2015
Components: SERVICE BRAKES
Incident Date: 11/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG6BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) WAS PERFORMED. HOWEVER, THE REMEDY FAILED TO REPAIR THE FAILURE. THE BRAKE PEDAL FAILED TO ENGAGE WHILE ATTEMPTING TO STOP THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

01/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D45D4GTXBC******
Summary

TL-THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR UPDATED 03/17/15*LJ UPDATED 9/13/2017*CN

01/07/2015
Components: ENGINE
Incident Date: 11/13/2013
Crash: No
Fire: No
Summary

TL-THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 55,000. DJR

01/07/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 01/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE5GG1BC******
Summary

DRIVING THROUGH TOWN, EVERY WARNING LIGHT CAME ON AND WIPERS STARTING GOING UNCONTROLLABLY. RPM STARTING DIVING TO 0 AND THEN BACK UP TO APPROPRIATE RPM FOR SPEED. OTHER DIALS AND NAV/MEDIA SCREEN ALSO STARTING FLASHING. TONES AND LIGHTS KEPT FLASHING ON AND OFF AND I IMMEDIATELY PROCEEDED THE FEW MILES DOWN THE STREET TO DROP IT OFF AT THE DODGE DEALERSHIP. VEHICLE WAS UP TO DATE ON ALL SERVICE AND RECALLS, EXCEPT THE FUEL PUMP RECALL WHICH WE WERE TOLD WE WERE IN LINE FOR BASED ON PARTS AND CAPACITY ISSUES. I SPENT $1300 TO REPLACE THE TIPM TO FIX 37 OUT OF THE 38 CODES, AND THEN ANOTHER $1300 FOR A NEW HEADLIGHT POWER MODULE (FOR THE LAST CODE) WHICH SHORTED OUT AND, PER THE MECHANIC, SHORTED OUT THE ORIGINAL TIPM (SINCE THEY ARE IN SERIES WITH NO PROTECTION BETWEEN). THE TIPM HOUSES ALL OF THESE POWER MODULES INTERNALLY, SO ONE BAD SHORT ON A SUBCOMPONENT CAN RUIN YOUR ENTIRE TIPM. THE RECALL ON THE FUEL PUMP POWER MODULE ADDS AN EXTERNAL COMPONENT FOR THIS SUBSYSTEM TO PROTECT IT FROM THESE TIPM FAILURES, BUT DOES NOT ADDRESS THE MAJOR TIPM SAFETY ISSUE! FROM RESEARCHING OTHER OWNERS' EXPERIENCES I WAS LUCKY THE ENTIRE VEHICLE DIDN'T SHUT DOWN ON ME WHILE DRIVING. THIS IS A MAJOR SAFETY ISSUE! I CAN'T BELIEVE THAT I HAD TO PAY FOR THESE COSTLY REPAIRS, AND ALL THIS DOES IS REPLACE THESE FLAWED COMPONENTS WITH THE SAME FLAWED COMPONENTS AGAIN. I HAVE TO GET RID OF THIS CAR AND SOAK UP A HUGE FINANCIAL LOSS TO DO SO BECAUSE THIS CAR IS A TICKING TIME BOMB AND I CAN'T ALLOW MY FAMILY TO RIDE AROUND IN IT SAFELY. *TR

01/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG2BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/05/2015
Components: POWER TRAIN,ENGINE
Incident Date: 01/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT9BC******
Summary

WAS TRAVELING 55 MPH THE ENGINE GOES FROM DRIVE MODE TO 4 ON THE DASH WITHOUT CHANGING THE GEAR SHIFT. CAME TO A STOP ON HILL VEHICLE WOULD NOT GO FORWARD WHEN APPLYING GAS PEDDLE HAD TO ROLL DOWN HILL TRIED TO MOVE VEHICLE FROM PARK TO DRIVE GEAR ON DASHBOARD SHOWED 4. STOPPED VEHICLE PLACED IT IN PARK THEN CHECKED IN NEUTRAL THEN WENT TO DRIVE BUT IT WOULD NOT SHOW DRIVE ON THE DASHBOARD DISPLAY SHOWS GEAR 4. TURNED VEHICLE OFF THEN STARTED VEHICLE BACK UP THE CHECK ENGINE LIGHT CAME ON MOVED GEAR SHIFT FROM PARK TO DRIVE BUT DASHBOARD DISPLAY SHOWS 4 IT WILL NOT SHOW DRIVE ON THE DASHBOARD DISPLAY BUT YOU CAN DRIVE THE VEHICLE IT DID NOT STALL. VEHICLE WAS PARKED UNTIL IT CAN BE TAKEN TO DEALER TO DETERMINE PROBLEM WHY THE CHECK ENGINE LIGHT IS ON WHY THE VEHICLE IS SHOWING 4 GEAR NOT DRIVE ON THE DASHBOARD DISPLAY. *TR

01/03/2015
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 12/17/2014
Crash: No
Fire: No
Summary

THE POWER LIFTGATE OPENED THEN PROMPTLY FAILS AND COLLAPSES WITH NO RESISTANCE OR WARNING ON THE OCCUPANT. THE INCIDENT HAS RE-OCCURRED OVERTIME SINCE THE INITIAL PROBLEM WAS IDENTIFIED AND CAUSED MINOR INJURY TO RELATED PARTY. POWER LIFT GATE WILL MAKE CAUTION NOISE ON THE WAY UP BUT WHEN REACHING PINNACLE AND SHOULD STOP, PROCEEDS TO SLAM DOWN WITH FULL WEIGHT AND FORCE. *TR

12/29/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG9BC******
Summary

WHILE OPERATING THE VEHICLE AT NORMAL SPEED OF 55 MPH THE VEHICLE SUDDENLY SHUT OFF. LUCKY WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD. WE TRIED RESTARTING THE VEHICLE SEVERAL TIMES WITH NO LUCK, THE ENGINE WOULD TURN OVER BUT NOT START. A STATE PATROL OFFICER STOPPED AND AFTER HOOKING UP A JUMP PACK THE VEHICLE FINALLY STARTED BACK UP. THE FOLLOWING WEEK THE VEHICLE DID THE SAME THING AFTER STOPPING FOR GAS, IT WOULD TURN OVER BUT NOT START UNTIL A JUMP PACK WAS HOOKED UP. I HAVE HAD THE BATTERY TESTED, IT HAS TESTED FINE. THE VEHICLE CONTINUES TO HAVE THE SAME ISSUES WITH NOT WANTING TO START. JUST TODAY IT SHUT OFF WHILE DRIVING ON THE HIGHWAY WITH MY CHILDREN IN THE CAR. AGAIN I WAS LUCKY ENOUGH TO BE IN AN AREA WHERE I COULD COAST OFF TO THE SIDE OF THE ROAD. *TR

12/26/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/06/2014
Crash: No
Fire: No
Vehicle Identification Number: NHTSA14V******
Summary

MY VEHICLE START TO BEING SLOW. IT DOES NOT STAR , TURN OFF AFTER START . HAS A STRANGE NOISE WHEN RUNNING. I CALL DE DEALER, ASKING WHAT HAPPENS IF I HAVE AN ACCIDENT WITH CHILDREN. THE SAID THE INSURANCE WILL PAY. THAT THEY HAVE NOT RECEIVED THE PARTS ALREADY AND I HAVE TO WAIT UNTIL TOMORROW. WHAT WILL I DO WITHOUT MY CAR FOR SEVERALS DAYS? I DO NOT HAVE ANOTHER ONE, THE INSURANCE SAYS THEY WILL NOT ALLOW ME TO HAVE ANOTHER. *TR

12/26/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD6GT0BC******
Summary

I WAS IN THE MIDDLE OF DRIVING MY 2011 DODGE DURANGO WHEN THE ENGINE JUST CUT OFF ON ME BUT ALL THE ACCESSORIES WERE STILL ON. THE FIRST INCIDENT HAPPENED AROUND THE END OF JULY 2014. THE SECOND TIME THAT THE ENGINE SHUT OFF ON ME WAS IN AUGUST OF 2014. AFTER THE SECOND TIME THAT IT SHUT OFF THE ENGINE WOULD NOT START UP AGAIN. IT HAS BEEN SITTING IN MY DRIVE WAY FOR ABOUT 7 MONTHS NOW UNABLE TO START. *TR

12/26/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE5GG9BC******
Summary

I DID NOT HAVE A SPECIFIC INCIDENT YET, HOWEVER I HAVE HAD THREE RECALLS ON MY VEHICLE AND THE PARTS HAVE APPARENTLY "BEEN ON ORDER" SINCE JUNE. I KEEP GETTING DUPLICATE NOTICES WHEN I HAVE TRIED TO GET THEM TAKEN CARE OF AT THE DEALER BUT THEY CAN NOT GET THE NECESSARY PARTS NEEDED TO FIX MY VEHICLE BEFORE THERE IS A SERIOUS INCIDENT BECAUSE OF THIS! I ALSO HAD TO PAY TO FIX A FUSE ON MY VEHICLE WHEN IT SEEMS THAT ONE OF THE THREE RECALLS IS FOR THE SAME EXACT THING. I SHOULD GET MY DEDUCTIBLE BACK OF $100 FOR THAT REPAIR ON MARCH 11, 2014. *TR

12/24/2014
Components: SERVICE BRAKES
Incident Date: 11/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG5BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHEN ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

12/24/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG5BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

12/24/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG5BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE JERKED. ADDITIONALLY, THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

12/24/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG9BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

12/23/2014
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG4BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V530000 (ELECTRICAL SYSTEM), AND 14V634000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

12/22/2014
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 08/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG2BC******
Summary

I HAVE RECEIVED NOTIFICATION FOR THREE DIFFERENT RECALLS ON MY DODGE DURANGO. THE FIRST RECALL NOTICE WAS RECEIVED ON 7/21/14 FOR P36 P14, THE SECOND RECALL WAS RECEIVED ON APPROX. 11/10/14 FOR P54/NHTSA 14V-530, AND THE THIRD RECALL WAS RECEIVED ON 112/19/14 FOR P14/NHTSA 14V-154. EACH TIME I RECEIVED A RECALL NOTICE I CONTACTED SOUTH HILLS CHRYSLER, DODGE, JEEP, RAM TO SCHEDULE AN APPOINTMENT TO HAVE MY DODGE SERVICE AND THE RECALLS FIXED. EACH TIME I WAS TOLD THAT THE DEALER DID NOT HAVE PARTS IN STOCK AND THAT THERE WERE 400 PEOPLE ON THE WAITING LIST IN FRONT OF ME AND THEY COULD GIVE ME AN ESTIMATE ON WHEN THEY COULD FIX MY VEHICLE. ON 12/22/14 I CONTACTED THREE RIVERS JEEP DODGE AND THEY IMMEDIATELY SCHEDULED ME FOR A SERVICE APPOINTMENT FOR 12/23/14 AND INDICATED THE PARTS FOR P36 P14 AND P 14/NHTSA 14V-154 WERE READILY AVAILABLE BY ALL DODGE DEALERS. IT IS EXTREMELY CONCERNING THAT THE SOUTH HILLS CHRYSLER DODGE DEALER HAD NO SENSE OF URGENCY IN ADDRESSING THESE IMPORTANT SAFETY RECALLS. *TR

12/22/2014
Components: SERVICE BRAKES
Incident Date: 12/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT9BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/09/15*LJ THE CONSUMER STATED AS OF 1/27/15 THE VEHICLE WAS NOT REPAIRED. UPDATED 6/11/20185 *JS

12/20/2014
Components: ENGINE
Incident Date: 12/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG9BC******
Summary

CHECK ENGINE LIGHT STARTED TO COME ON AND WOULD GO OFF ON ITS OWN. EVERY TIME I TOOK IT TO DEALERSHIP, I WAS TOLD THEY COULD NOT DIAGNOSE VEHICLE AS ENGINE LIGHT WAS NOT ON. IT ALSO CONSTANTLY STALLS AND PARTS ARE NOT AVAILABLE TO GET RECALLS FIXED AS INFORMED BY GOSSETT DEALERSHIP. WHEN ENGINE LIGHT WAS ON DEALERSHIP NEVER HAD TIME TO CHECK IT. ONE DAY DRIVING AT APPROXIMATELY 45MPH, THE CAR STARTED TO MAKE SCREECHING NOISE AND THE NOISE WAS EXTREMELY LOUD. I MANAGER TO GET HOME AS IT WAS NIGHT TIME. THE NEXT DAY, I CALLED DEALERSHIP AND THEY SAID THAT THEY COULD NOT SEE ME THAT DAY AND TRIED TO GIVE AN APPOINTMENT FOR THE NEXT WEEK. I THEN TOOK IT TO MIDAS AND $650 LATER THEY SAID IT WAS FIXED. NOW, THE TRANSMISSION IS NOT CHANGING GEARS PROPERLY AND HEATER SOMETIMES BLOWS AIR AND THEN SOMETIME DOES NOT...THIS SUV IS A PIECE OF JUNK AND CHRYSLER GROUP SHOULD BE SUED AND MADE TO TAKE ALL THESE JUNKS EXCUSE OF VEHICLES BACK! *DT

12/15/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD3GG8BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

12/12/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG7BC******
Summary

CAR WILL NOT START, CAR NOT IN MOTION WHEN ISSUE OCCURS, AFTER THE INITIAL FAILED START MULTIPLE ATTEMPTS TO START THE CAR TAKES PLACE SOMETIMES SUCCESSFUL AFTER THE 2ND ATTEMPT. ON 12/5 AN INS. CLAIM WAS MADE TO HAVE VEHICLE TOWED TO THE DEALERSHIP AFTER MULTIPLE FAILED START. THE DEALERSHIP CHECKED CAR AND CONFIRMED THE ISSUE WAS DUE TO PART RECALL P54/NHTSA 14V-530. THE DEALERSHIP STATES TEMPORARY PART COSTS 1100.00 SINCE THERE ISN'T A REMEDY PART AVAILABLE. DEALERSHIP IS LOOKING INTO ASSISTING WITH COSTS HOWEVER WHY SHOULD I HAVE TO PAY FOR A TEMPORARY PART THAT IS THE SAME PART THAT IS ON THE VEHICLE AND STILL HAVE TO WAIT FOR THE REMEDY PART TO BE AVAILABLE IN ORDER TO CORRECT THE ISSUE. THE REPAIRS SHOULD BE COMPLETED FREE OF CHARGE BY CHRYSLER DUE TO A KNOWN ISSUE. FYI... THE VEHICLE IS STILL AT THE DEALERSHIP AWAITING FOR REPAIRS TO TAKE PLACE. *TR

12/11/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG2BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 24 MPH, THE VEHICLE STALLED AS THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.

12/11/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG4BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND BECAME INOPERABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REMEDY THE FAILURE WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

12/11/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT1BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

12/11/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG7BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

12/10/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG0BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBERS: 14V530000 (ELECTRICAL SYSTEM) AND 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS NEEDED TO REMEDY THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

12/09/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/08/2014
Crash: No
Fire: No
Summary

JUST A HEADS UP TO ALL HAD MY TIPM REPLACED ON MY 2011 DODGE DURANGO CITADEL W/ HEMI ABOUT 3 MONTHS AGO FROM DEALER BECAUSE STARTING AND STALLING PROBLEMS AND IT IS STALLING AGAIN, SO SEEMS TO BE JUST A TEMPORARY FIX WTH. I HAVE 64,000 MILES ON IT NOW PLEASE HELPING WAS COVERED UNDER WARRANTY BOUGHT THE BUMPER TO BUMPER LIFETIME, NEVER USED A WARRANTY SO MUCH, BOUGHT IT BRAND NEW FOR JUST UNDER 50,000 DOLLARS THIS SHOULD NOT BE GOING ON. IT STALLED IN AN INTERSECTION AND ABOUT GOT ME AND THE FAMILY IN A SERIOUS WRECK I HAVE 3 KIDS ONES A NEW BORN JUST WANT TO GET WHAT I PAY FOR NOT THIS P.O.S. *TR

12/09/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT2BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT INDICATED THAT AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM) HOWEVER, THE DEALER AND THE MANUFACTURER ADVISED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND PROVIDED NO ESTIMATED TIME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE FAILURE MILEAGE WAS 30,000.

12/08/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG1BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT TIPM FUEL PUMP RELAY NEEDED TO BE REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

12/08/2014
Components: ENGINE
Incident Date: 11/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG2BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNKNOWN.

12/08/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/08/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS NEEDED TO REMEDY THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

12/08/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT0BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUSE BLOCK WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V530000. (ELECTRICAL SYSTEM) THE FAILURE MILEAGE WAS 72,000.

12/08/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG5BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AND WOULD NOT RESTART. THE FAILURE RECURRED ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 74,000.

12/07/2014
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 11/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG6BC******
Summary

I COULD NOT GET ANY OF THE RECALLS FIXED! 2 DODGE DEALERSHIPS IN MY AREA WOULD ONLY LOOK AND NOT CORRECT MY BRAKE ISSUE. ONE DEALERSHIP TOLD ME I WAS AT THE BOTTOM OF THE LIST BECAUSE I DID NOT PURCHASE MY DURANGO THERE!

12/05/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG9BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE KEY FAILED TO START THE VEHICLE AFTER SEVERAL ATTEMPTS. THE CONTACT MENTIONED THAT AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

12/05/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 11/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG3BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY DECELERATED WITHOUT WARNING. THE CONTACT SHIFTED INTO PARK, DRIVE AND THEN THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000(ELECTRICAL SYSTEM) HOWEVER, THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

12/05/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/05/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

12/04/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/03/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RD2GG1BC******
Summary

WHILE DRIVING HEARD LOW MOANING SOUND, 5 MINUTES LATER (STILL DRIVING) BATTERY LIGHT CAME ON. I DECIDED TO TAKE VEHICLE TO AUTO PARTS STORE BECAUSE IT WAS LATE AFTERNOON (~7:45PM) TO SEE IF MY NEED WAS A BATTERY. I ASKED TECHNICIAN TO COME AND SEE IF IT WAS MY BATTERY OR ALTERNATOR, AS I OPENED VEHICLE DOOR TO POP THE HOOD, THE SUV WAS FILLED WITH SMOKE. THE TECHS SCURRIED TO OPEN THE HOOD AND WAIVED SMOKE IN ATTEMPT TO REMOVE THE BATTERY CABLE TO DISCONNECT POWER. I WAS RUSHING TO GET CHILD OUT OF CAR, BECAUSE SMOKE WAS BELLOWING FROM UNDERNEATH THE HOOD. AFTER TECHNICIAN REMOVED THE POWER CABLE FROM THE STUD UNDER THE HOOD, THE FIRE AND SMOKE FROM THE ALTERNATOR SLOWED AND EVENTUALLY WENT OUT. I CALLED INSURANCE COMPANY AND HAD VEHICLE TOWED TO DEALER. HAD I PARKED THE VEHICLE IN THE GARAGE FOR THE NIGHT AND SOUGHT SUPPORT THE FOLLOWING MORNING, I WAS INFORMED THAT MY 2011 DODGE DURANGO COULD HAVE POTENTIALLY CAUGHT FIRE IN MY GARAGE, BECAUSE POWER WAS CONTINUALLY BEING SUPPLIED TO THE ALTERNATOR (OVER POWERING IT). THIS IS A SERIOUS, POTENTIAL FATAL SYSTEM FAILURE AND NEEDS IMMEDIATE ATTENTION! DEALER CONFIRMED THE FAILED ALTERNATOR AND IS CHARGING ME $855 DOLLARS, AND REQUIRED PROMPTING TO ENGAGE DISCUSSION ON POSSIBLE RECALL. DEALER CLAIMED NO RECALL HAS BEEN FORMALIZED. DUE TO MY DISBELIEF THAT DODGE WAS UNAWARE OF THIS PROBLEM AND PERSISTENCE IN QUESTIONING OTHER POTENTIAL CUSTOMER COMPLAINTS, THE DEALER BEGAN TO ADVISE THAT THIS WAS A PREVIOUSLY KNOWN PROBLEM WITH "CHRYSLER" THAT IS BEING FIXED BY REFURBISHING ALTERNATORS AND SELLING THEM BACK TO THE DEALER FOR $500. DEALER ALSO STATED THE I COULD REQUEST REPAYMENT FOR MY SERVICES ONCE A FORMAL RECALL DISCLOSURE WAS SUBMITTED TO CONSUMERS. I AM FURIOUS TO SEE THAT IS IN FACT A FORMAL RECALL; NHTSA CAMPAIGN NUMBER 14V634000. *TR

12/03/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG0BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE PUSH BUTTON START BEGAN TO FAIL AND TOOK SEVERAL ATTEMPTS TO GET THE VEHICLE TO START. THE VEHICLE TOOK LONGER TO START IN INCLEMENT WEATHER. THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN THE SAFETY RECALL, BUT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PLACE THE CONTACT ON A WAITING LIST AND THE FAILURE WAS PROGRESSING. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

12/03/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE5GG1BC******
Summary

TIPM ISSUE, VEHICLE WON'T START OR HAS TROUBLE STARTING MULTIPLE TIMES A DAY AND WAS TOLD THAT VEHICLE COULD LOSE POWER WHILE DRIVING DOWN ROAD. DEALERSHIP SAYS RECALL IS IN PROCESS BUT PARTS ARE UNAVAILABLE...YET SAY THAT THEY WILL FIX IT? HOW CAN YOU FIX SOMETHING WITHOUT HAVING ANY PARTS TO FIX IT? ALSO WON'T GIVE A RENTAL. *JS

12/02/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/02/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11/25/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG5BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11/25/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG5BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE SUDDENLY SHUT OFF. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) IN OCTOBER OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE FAILURE WERE NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVE THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 49,000.

11/25/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG2BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED AN ISSUE. UPDATED 12/30/14*LJ UPDATED 5/28/2015 *JS

11/24/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/06/2014
Crash: No
Fire: No
Summary

DRIVING OUR VEHICLE ON THE INTERSTATE AND THE VEHICLE COMPLETELY SHUT DOWN ON US. NOW, THE VEHICLE WILL ONLY START PERIODICALLY. THE STARTER TURNS OVER BUT WILL NOT CRANK ON MOST ATTEMPTS. USUALLY WILL START AFTER TRYING FOR ABOUT 10 TO 15 MINUTES. RESEARCHED THE PROBLEM AND FOUND THAT THIS VEHICLE HAS A FAULTY TIPM. CHRSYLER CUSTOMER SERVICE IS OF NO HELP. THEY HAVE ISSUED A RECALL BUT HAVE NO PARTS AVAILABLE AND DO NOT KNOW WHEN THEY WILL. VERY POOR CUSTOMER SERVICE!!! THIS HAS NOW BECOME A VERY DANGEROUS VEHICLE TO DRIVE AND CHRSYLER/DODGE SEEMS TO BE IN NO HURRY TO COME UP WITH A REMEDY FOR ITS CLIENTS. *TR

11/21/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG9BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE ENGINE LOST POWER WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. ON A SEPARATE OCCASION, THE CONTACT STATED THAT THE REMOTE STARTER INDEPENDENTLY ACTIVATED AS A RESULT AND THE ENGINE WAS TURNED ON WHILE PARKED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTAL INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

11/19/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT8BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11/18/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT6BC******
Summary

FOR SEVERAL WEEKS VEHICLE HAD ISSUES STARTING. EVENTUALLY THE VEHICLE WOULD NOT START. DODGE DEALER ADVISED TIPM MODULE WAS BAD. DEALER REPLACED MODULE WITH SIMILAR TIPM BUT STATED THIS WAS ONLY A TEMPORARY SOLUTION AND THAT DODGE HAD NOT COME UP WITH PERMANENT FIX. *TR

11/17/2014
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GT9BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE TRAVELING APPROXIMATELY 45 MPH AND ATTEMPTING TO EXIT A MAJOR HIGHWAY, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE SERVICE MANAGER INDICATED THAT THE TECHNICIAN WAS HARD WIRING THE POWER TO THE FUEL PUMP MODULE THROUGH THE RELAY AS AN INTERIM REPAIR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL PROPULSION SYSTEM). THE CONTACT WAS WAITING FOR THE PART TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

11/14/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG9BC******
Summary

FOR SEVERAL DAYS MY CAR HAS BEEN MAKING A HIGH PITCHED WHINING NOISE COMING FROM UNDER THE HOOD. AFTER READING SEVERAL SIMILAR COMPLAINTS ONLINE IM ASSUMING IT WAS THE ALTERNATOR. FINALLY ON 11/13/14 JUST AS I HAD LEFT MY HOUSE THE CARS ELECTRICAL SYSTEM WENT HAYWIRE, ALL MY WARNINGS LIGHTS CAME ON AND THEN THE CAR STALLED AND WONT RESTART. LUCKILY MY FAMILY AND I WEREN'T INJURED BUT NOW IM FACED WITH WAITING FOR THE RECALL TO PUSH THROUGH OR DISH OUT $1100.00 TO HAVE THE ALTERNATOR FIXED... *TR

11/13/2014
Components: SERVICE BRAKES
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG1BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/09/15*LJ UPDATED 06/3/2015 *JS

11/13/2014
Components: SERVICE BRAKES
Incident Date: 09/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT4BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

11/12/2014
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT6BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ENGINE STALLED WITHOUT WARNING. AS A RESULT, THE BRAKES FAILED AND THE STEERING WHEEL SEIZED. IN ADDITION, THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL/PROPULSION SYSTEM). HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE NOT AVAILABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE OF THE VEHICLE WAS 17,000.

11/12/2014
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 10/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE5GG4BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT MERGED OVER TO AN EMERGENCY LANE AND RESTARTED THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, THE ENGINE, ABS AND BRAKE WARNING LIGHTS WERE CONTINUOUSLY ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE HAD FAILED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V530000 (FUEL SYSTEM), 14V391000 (ELECTRICAL SYSTEM) AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

11/12/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD6GT7BC******
Summary

TL* THE CONTACT OWNS 2011 DODGE DURANGO. THE CONTACT STATED THAT THE FUEL PUMP REMAINED RUNNING AFTER THE VEHICLE WAS TURNED OFF. THE BATTERY BECAME DRAINED AS A RESULT. THE CONTACT NOTIFIED THE MANUFACTURER AND THE DEALER BUT THE PART NEEDED TO HAVE THE VEHICLE REPAIRED WAS UNAVAILABLE. THE CONTACT EXPERIENCED THE FAILURE SEVERAL TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

11/10/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG7BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM). HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCE A FAILURE.

11/10/2014
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
Incident Date: 11/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG6BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND AFTER IT RESTARTED THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,430. UPDATED 12/22/14*LJ THE CONSUMER STATED THE FUEL PUMP WOULD CONTINUE TO RUN AFTER THE VEHICLE WAS SHUT UP. THE FUEL PUMP FUSE HAD TO BE REMOVED AND PLACED BACK FOR IT TO STOP. UPDATED 05/26/2015 *JS

11/10/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT1BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR TO BE PERFORMED. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11/08/2014
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GT8BC******
Summary

DRIVING WITH MY FAMILY TO CHURCH ON RUCKER AVENUE IN EVERETT WASHINGTON AT A SPEED OF APPROXIMATELY 35 MILES PER HOUR. THE ENGINE STALLED AND CAR LOST POWER. WAS ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD. SAME THING HAPPENED A WEEK LATER WHILE DRIVING ON COLBY AVENUE IN EVERETT. THE CAR HAD BEEN HAVING DIFFICULTY STARTING, IT WOULD CRANK OVER BUT NOT START. ON OCTOBER 1'ST I TOOK THE CAR TO DWAYNE LANES IN EVERETT, THEY TOLD THEY HAD FIXED THE PROBLEM. THE CAR STILL DID NOT START AND THE PROBLEM REMAINS. TOOK THE CAR BACK TO DWAYNE LANES AND INFORMED THEM THAT THE CAR WAS STALLING WHILE DRIVING. THEY COMMENTED THAT THE PART WAS ON BACK ORDER AND SUBJECT TO A RECALL (P54/NHTSA 14V-530). DWAYNE LANES ADVISED THAT THEY DID NOT KNOW WHEN THE PART WOULD BE IN AND SUGGESTED THAT I TAKE THE VEHICLE BACK AND UTILIZE IT UNTIL THE PART CAME IN. I INFORMED DWAYNE LANES THAT I WOULD NOT BE DRIVING A CAR THAT LOSES POWER AT RANDOM TIMES ON PUBLIC ROADS. I INFORMED DWAYNE LANES THAT THIS WOULD PUT MY SAFETY AT RISK AS WELL AS EVERYONE ELSE ON THE ROAD. DWAYNE LANES INFORMED ME THAT THERE IS NOTHING THEY CAN DO. THE CAR HAS 32,000 MILES ON IT, AND IS STILL UNDER WARRANTY. HAVE CONTACTED CHRYSLER, TEMPE DODGE, AND DWAYNE LANES, AS WELL AS INSURANCE. NO PERSON WILL PROVIDE A LOANER VEHICLE, OR AN ESTIMATE OF WHEN THE CAR WILL BECOME DRIVABLE AGAIN. *TR

11/07/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG3BC******
Summary

WE ARE GETTING A CHECK ENGINE LIGHT IMMEDIATELY FOLLOWED BY A TRACTION CONTROL WARNING LIGHT WHICH IS THEN FOLLOWED BY A LOSS OF POWER. YOU CAN PUSH THE GAS PEDAL TO THE FLOOR WITHOUT ANY ACCELERATION. THIS HAS HAPPENED NUMEROUS TIMES ON THE HIGHWAY. YOU CAN BE IN THE LEFT LANE WITHOUT THE ABILITY TO ACCELERATE AND NOW YOU HAVE TO PULL OFF TO THE LEFT OR STRUGGLE TO MANEUVER TO THE RIGHT. IT HAS OCCURRED WHILE ON THE ON-RAMP TO HIGHWAYS AND LIMITED THE VEHICLE TO 20-30 MPH CAUSING RIGHT LANE TRAFFIC TO SLAM THEIR BRAKES OR SWERVE AROUND US. OUR 2011 DURANGO ALSO BURNS THROUGH BULBS BOTH FRONT AND REAR AT AN ALARMING RATE LEAVING OUR FAMILY ON THE ROAD OFTEN TIMES WITHOUT A HEADLIGHT, BRAKE LIGHTS OR TURN SIGNAL. *TR

11/07/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 10/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG8BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,934.

11/07/2014
Components: ENGINE
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT7BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER MULTIPLE ATTEMPTS. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

11/07/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT1BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V530000 (FUEL/PROPULSION SYSTEM). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11/06/2014
Components: SERVICE BRAKES
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG4BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES) WAS RECEIVED IN MAY OF 2014. THE DEALER WAS CONTACTED ON NUMEROUS OCCASIONS AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11/06/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG1BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MENTIONED THAT AFTER DEPRESSING THE ACCELERATOR PEDAL SEVERAL TIMES, THE VEHICLE REGAINED ACCELERATION AND STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPLACED THE ALTERNATOR, BATTERY, AND FUEL PUMP. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE CONTACT RECENTLY RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM). THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

11/06/2014
Components: ENGINE
Incident Date: 06/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT2BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD START INTERMITTENTLY AND THE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

11/06/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/30/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

11/05/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 09/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG5BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM). THE DEALER WAS MADE AWARE OF THE FAILURE AND NOTIFIED THE CONTACT THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,950.

11/05/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT6BC******
Summary

MY CAR WOULD NOT START ON SEVERAL INSTANCES. MANY TIMES IT TRIED TO STALL WHEN DRIVING. I TOOK IT TO THE DEALER AND THE SAID THE TIPM WAS FAILING AND INSTALLED A FUEL PUMP OVERLAY WIRING. I DID MY RESEARCH AND FOUND 100S OF OTHER CUSTOMERS WITH THE SAME COMPLAINTS, YET NO RECALL WAS ISSUED. I HAD TO PAY FOR THE REPAIRS. THERE IS NOW A RECALL P54 IN WHICH THEY ACKNOWLEDGE THE PROBLEM, BUT SAY NOT PARTS ARE AVAILABLE AND THEY WILL NOT ISSUE REIMBURSEMENT FOR REPAIRS ALREADY MADE. I AM CERTAIN THAT THERE ARE MORE ISSUES WITH THE ELECTRICAL, SINCE MY WINDSHIELD WIPERS GO OFF WITHOUT RAIN, WHEN IT IS COLD OUTSIDE. WHY IS CHRYSLER REFUSING TO MAKE THESE REPAIRS AND WHAT CAN BE DONE TO MAKE THEM PAY FOR REPAIRS ALREADY MADE AND ACTUALLY FIX THE PROBLEMS? *TR

11/05/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG3BC******
Summary

MY DURANGO STARTED HAVING PROBLEMS STARTING. THE STARTER WOULD CONTINUE BUT THE VEHICLE WOULDN'T START. THIS STARTED AROUND OCTOBER 1ST, 2014. AFTER A COUPLE OF WEEKS THE PROBLEM STARTED GETTING WORSE AND THEN AFTER STARTING IT WOULD SHUT OFF. AFTER SEVERAL ATTEMPTS AT THIS THE VEHICLE WOULD RUN. THE PROBLEM HAS BEEN GETTING WORSE EVERY DAY. ON 11-3-14 I RECEIVED A RECALL NOTICE FOR THE TIPM. I CALLED MY DODGE DEALER AND WAS ADVISED THAT THERE IS NOTHING THAT THEY COULD DO FOR ME AT THIS TIME AS THE PARTS DON'T EXIST. I THEN CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER. THEY TOLD ME TO TAKE IT TO ANOTHER DEALER OR TO AN INDEPENDENT DEALER AND HAVE IT FIXED AT MY OWN EXPENSE. I COULD SEND THEM THE RECEIPTS TO BE REIMBURSED. I AGAIN CALLED MY DODGE DEALER WHO SAID THAT THEY COULD REPLACE THE TIPM, WHICH WOULD COST OVER $1,000 OUT OF MY POCKET. THAT WAS THE ONLY RECOURSE THEY HAD FOR THE TIME BEING. I DON'T THINK THAT IT IS FAIR AT ALL THAT CHRYSLER WANTS ME TO PAY OVER $1,000 OUT OF MY OWN POCKET TO FIX THEIR PROBLEM AND WAIT TO BE REIMBURSED, WHICH WILL TAKE OVER 60 DAYS OR EVEN AT ALL. *TR

11/04/2014
Components: SERVICE BRAKES
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT6BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. ALSO, THE DEALER ADVISED THAT RECALL NHTSA CAMPAIGN NUMBER 14V391000 (SUN VISOR) DID NOT NEED TO BE REPAIRED IN A HURRY. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING DIFFICULTIES TO START UP AND THE ALTERNATOR WAS NOT RESPONDING ON A TIMELY MANNER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 41,089.

11/04/2014
Components: ENGINE
Incident Date: 11/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GGXBC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V634000 (ENGINE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11/04/2014
Components: ENGINE
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT7BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ENGINE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

11/04/2014
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT1BC******
Summary

MY 2011 DODGE DURANGO STARTED HAVING STARTING PROBLEMS IN SEPT. OF 2014 AND THE PROBLEM BECAME WORST OVER THE NEXT SEVERAL WEEKS. ON OCT. 22, 2014 THE VEHICLE DIDN'T START AND HAD TO BE TOW IN FOR SERVICE. I THE WAS TOLD ABOUT THE TIPM PROBLEM AND THAT NO PARTS ARE AVAILABLE AND NO DATE FOR DELIVERY. EVERY DAY I HAVE TALKED TO CHRYSLER AND THE DEALERSHIP WITH NO FUTURE OF RESOLVING ISSUE. *TR

11/04/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GGXBC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE DEALER DIAGNOSED THAT THE PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

11/04/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/30/2014
Crash: No
Fire: No
Summary

CAR WOULD NOT CRANK. *TR

11/04/2014
Components: EXTERIOR LIGHTING
Incident Date: 11/03/2014
Crash: No
Fire: No
Summary

FOG LIGHTS WILL NOT WORK. WHEN YOU TURN R BLINK ON THE RIGHT FOG LIGHT BLINKS AND THE BLINKER DOES NOT. *TR

11/04/2014
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG0BC******
Summary

MY CAR STARTED HAVING TROUBLE TURNING ON AND STAYING ON. EVENTUALLY, AFTER SEVERAL ATTEMPTS IT WOULD TURN ON. I TOOK IT TO THE DEALER PLANET DODGE (WORSE SERVICE EVER) TO BE TOLD THAT THE VEHICLE IS UNDER THE RECALL FOR THE FUEL RELAY PUMP (TIPM). THE PART IS BEING MANUFACTURED BY CHRYSLER WHICH THEY ARE PLANNING TO FIX IT BY ADDING A PART BUT NOT REPLACING THE TIPM. IN THE RECALL IT SAYS THE PART REQUIRED IS NOT AVAILABLE YET. UPSET I CONTACTED CHRYSLER TO BE TOLD TO EITHER DRIVE THE VEHICLE LIKE THAT WHICH CAN SHUT OFF AND CAUSE A CRASH WITHOUT WARNING OR PAY $1,000 TO REPLACE THE TIPM. NOW, WHAT UPSETS ME IS THAT THEY DO NOT CARE AT ALL WHETHER YOU DRIVE THE CAR OR NOT AND/OR IF YOU CRASH AND TO BE REIMBURSED CHRYSLER HAS TO CHANGED THE TIPM (WHICH THEY WON'T) AND SINCE THEY WON'T WE WILL NOT BE REIMBURSED. IT IS FRUSTRATING HOW THEY SO NICELY TELL YOU TO DRIVE THE CAR EVEN THOUGH THEY KNOW IT CAN SHUT OFF WITHOUT WARNING. DON'T FALL FOR THE "REFUND" TALK, THEY WILL NOT REFUND IT!!!! *TR

11/04/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT7BC******
Summary

WANT TO FILE A COMPLAINT REGARDING DODGE RECALL NOTICE P54/NHTSA 14V-530. TIPM FUEL PUMP RELAY. DODGE HAS ADVISED US OF SEVERITY OF THIS RECALL ISSUE AND THE FACT THAT OUR VEHICLE COULD LOSE POWER WITHOUT ANY ADVANCE WARNING. THEY THEN GO ON TO SAY THAT THEY CURRENTLY DO NOT HAVE ANY PARTS TO FIX THE PROBLEM. WHEN I CALLED MY DEALER THE SERVICE ADVISOR INDICATED IT COULD BE UP TO A YEAR BEFORE PARTS ARE AVAILABLE. TOTALLY UNACCEPTABLE! WE BASICALLY HAVE A $40K VEHICLE THAT IS UNSAFE TO DRIVE. THIS IS THE THIRD RECALL WHERE WE HAVE BEEN ADVISED OF A POTENTIALLY LETHAL PROBLEM ONLY TO HAVE OUR DEALER SAY THEY CANNOT GET PARTS TO FIX. WHERE IS THE ACCOUNTABILITY FROM DODGE? *TR

11/03/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG5BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

10/29/2014
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG3BC******
Summary

OVER THE PAST 2 WEEKS OUR DURANGO HAS HAD ISSUES WITH STARTING. WHEN USING THE PUSH START BUTTON THE ENGINE WILL CRANK OVER MULTIPLE TIMES AND NEVER START. SOMETIMES VEHICLE WILL START AND OTHER TIMES IT CAN TAKE OVER 20 ATTEMPTS TO START. IN ONE INCIDENT IT TOOK 34 TIME TO START AND EVEN CAUSE BLACK SMOKE TO COME UP FROM UNDER THE HOOD. FROM RESEARCH WITH CHRYSLER CORPORATE AND THE LOCAL DEALER, THEY ARE AWARE OF THE PROBLEM. WE TOOK THE VEHICLE INTO THE LOCAL DEALERSHIP FOR AN ASSESSMENT AND WE WERE TOLD THAT THE PROBLEM HAD TO DO WITH THE TIPM/FUEL RELAY SYSTEM. WE WERE TOLD THEY COULD NOT FIX IT BECAUSE THEY DIDN'T HAVE PARTS TO REMEDY THE ISSUE AND THAT THEY HADN'T RECEIVED A RECALL NOTICE FROM CHRYSLER CORPORATE. FROM MY RESEARCH IT APPEARS THE RECALL NUMBER IS P54. YESTERDAY, ON 10/28/2014 WHILE DRIVING ON A MAJOR ROAD AT 50MPH THE VEHICLE WITH TWO CHILDREN IN THE BACK SEAT COMPLETELY STALLED AND DIED. LUCKILY I WAS ABLE TO PULL OVER TO THE SHOULDER AND WE ARE BLESSED WE WEREN'T IN A MAJOR ACCIDENT OR KILLED. I CONTACTED CHRYSLER CORPORATE AND LOCAL DEALER IMMEDIATELY AND AGAIN WAS TOLD THEY COULD DO NOTHING ABOUT IT. NOT A LOANER VEHICLE, NOT REPLACEMENT OF PART AT FULL COST.. ABSOLUTELY NOTHING. THIS IS COMPLETELY UNACCEPTABLE AND WHEN YOU PUT MY CHILDREN'S LIVES AT STAKE IT BECOMES PERSONAL. THE VEHICLE IS NOW PARKED IN THE GARAGE BECAUSE WE FEAR FOR OUR LIVES. PLEASE HELP. *TR

10/28/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT4BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START. ONCE IT STARTED, THE VEHICLE SUDDENLY SHUT OFF. THE DEALER STATED THAT THE TIPM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 33,700.

10/27/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG1BC******
Summary

1ST TIME: CAR WOULD NOT START AFTER GETTING GAS, I WAS RVING CAR JUST FINE BEFORE THIS OCCURRED. WENT TO START CAR, DID NOT TURN OVER, TRIED AGAIN PUSH THE START BUTTON AND CAR KEPT TRYING TO TURN OVER WITH NO LUCK, I LET THE CAR SIT FOR A FEW MINUTES AND TRIED AGAIN, IT STARTED. DAY TWO, STARTED CAR JUST KEPT TURNING OVER HAD TO PRESS "STOP" TRIED AGAIN AND IT STARTED. *TR

10/26/2014
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD6GT3BC******
Summary

VEHICLE ENGINE WOULD START WITH USE OF IGNITION BUTTON, THEN VEHICLE ENGINE WOULD SHUT OFF WITH OUT WARNING. AT THIS TIME VEHICLE WILL NOT RE-START WITH USE OF IGNITION BUTTON. VEHICLE WOULD JUST ENGAGE STARTER MOTOR AND NOT FIRE ENGINE WITH USE OF IGNITION BUTTON. STARTER WOULD RUN ON UNTIL BUTTON IS PUSHED TO ENGAGE THE OFF POSITION, WITH A NO START CONDITION. AFTER SEVERAL CYCLES OF THE IGNITION BUTTON VEHICLE ENGINE WILL FINALLY START AND STAY RUNNING. PROBLEM IS RECURRING OFTEN.THIS IS ABSOLUTELY UNACCEPTABLE FOR ANY VEHICLE AND THE SAFETY OF ITS OCCUPANTS. THIS CAN LEAD TO LOSS OFF CONTROL OF VEHICLE, POSSIBLE COLLISION AND LOSS OF LIFE, AT HIGH SPEEDS ON THE CROWDED INTERSTATES, OR MODERATE SPEEDS ON SMALL TOWN STREETS. *TR

10/25/2014
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 08/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD5GG5BC******
Summary

VEHICLE DOES NOT ALWAYS START THE FIRST TIME BUT STALLS AT RANDOM INTERVALS. WHEN THE ISSUE FIRST STARTED OCCURRING, 2-3 TIMES OF PUSHING THE IGNITION THE VEHICLE WOULD FIRE UP. NOW IT TAKES 20-30 PUSHES BEFORE VEHICLE STARTS. LATELY, I'M THE LAST ONE TO LEAVE THE PARKING LOT. I RECENTLY CALLED THE DEALERSHIP AND INQUIRED ABOUT THE CHRYSLER P54 RECALL. "IN THE AFFECTED VEHICLES, THE FUEL-PUMP RELAY INSIDE THE TOTALLY INTEGRATED POWER MODULE MAY FAIL, CAUSING THE VEHICLE TO STALL WITHOUT WARNING." I WAS TOLD THAT MY VEHICLE VIN DOES NOT QUALIFY FOR THE RECALL. I HAVE A 2011 DODGE DURANGO WITH THE 3.6 L ENGINE. MY VEHICLE IS STALLING AND THE PROBLEM IS GETTING WORSE. *TR

10/25/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT4BC******
Summary

VEHICLE WILL NOT START AFTER MULTIPLE ATTEMPTS FROM INSIDE DRIVERS COMPARTMENT USING PUSH BUTTON ON DASH. HOWEVER, VEHICLE WILL START USING REMOTE KEY FOB. *TR

10/24/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATE AND THE INSTRUMENT PANEL GAUGES WOULD FLICKER OFF AND ON BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ALTERNATOR WAS FAULTY. THE ALTERNATOR WAS REPLACED AND THE FAILURE WAS REMEDIED. IN FEB 2014 WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE HEAD CYLINDER AND GASKET WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. IN OCT 2013 THE CONTACT INDICATED THAT AFTER STARTING THE ENGINE THE VEHICLE WOULD SUDDENLY STALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 63,167.

10/24/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT0BC******
Summary

I HAD TO HAVE THE TIPM REPLACED BECAUSE THE VEHICLE WOULD NOT START. *TR

10/24/2014
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT4BC******
Summary

LUCKILY I WAS DRIVING IN A NON-CONGESTED AREA IN A 35 MPH ZONE WHEN MY 2011 DODGE CITADEL LOST POWER AND SHUT OFF. I WAS ABLE TO PULL OF THE ROAD AND IT RESTARTED AFTER CRANKING FOR A WHILE. STARTING SEEMS TO BE A PROBLEM ON SOME MORNINGS. THE VEHICLE WILL CRANK AND CRANK THEN AFTER REPEATED ATTEMPTS IT WILL FIRE. THIS VEHICLE HAS A 5.7L V8 IF THAT MATTERS. I'M WORRIED I MIGHT LOSE POWER ON THE HIGHWAY. JUDGING FROM AN INTERNET SEARCH THIS MAY BE A PROBLEM FOR MANY OWNERS OF THIS VEHICLE: HTTP://WWW.CARCOMPLAINTS.COM/DODGE/DURANGO/2011/ELECTRICAL/TIPM_GOING_BAD_VEHICLE_WONT_START_OR_HARD_TO_START.SHTML SOUNDS LIKE A TIPM PROBLEM. *TR

10/22/2014
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG8BC******
Summary

VEHICLE WILL START SOMETIMES AFTER MULTIPLE ATTEMPTS AND THEN SHUT BACK OFF. DEALERSHIP AGREED FAULTY TIPM IS THE CAUSE AND CHRYSLER IS AWARE OF THE ISSUE. MY VIN IS NOT INCLUDED IN A RECALL FOR THE ISSUE, SO I HAD TO PAY $1200 OUT OF POCKET TO REPAIR. *TR

10/21/2014
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GTXBC******
Summary

I BOUGHT A 2011 DODGE DURANGO IN OCTOBER OF 2013. THERE HAVE SINCE BEEN SEVERAL RECALLS, ALL TOOK SOME TIME TO RESOLVE BECAUSE THERE WERE PART SHORTAGES ON BOTH OCCASIONS. THE MOST RECENT PROBLEM THAT HAS YET TO BE OFFICIALLY TERMED A RECALL BECAUSE CHRYSLER CLAIMS THEY ARE STILL "RESEARCHING" THE ISSUE INVOLVES A FAULTY IGNITION WIRING HARNESS. THIS DEFECT PREVENTS THE PROPER COMMUNICATION BETWEEN THE IGNITION AND FUEL SYSTEMS, WHICH RESULTS IN A VEHICLE THAT HAS PROBLEMS STARTING OR WON'T START ALTOGETHER. MY VEHICLE FALLS UNDER THE LATTER CATEGORY AS IT IS CURRENTLY STUCK IN MY DRIVEWAY. I CALLED MY LOCAL DEALER AND THEY ARE WELL AWARE OF THE PROBLEM, BUT THERE IS A NATIONWIDE BACKORDER FOR PARTS TO CORRECT THE ISSUE AND CHRYSLER CORPORATION IS DRAGGING THEIR FEET IN DECLARING IT A RECALL, PRESUMABLY TRYING TO AVOID BAD PUBLICITY. IN THE MEANTIME, I'M STUCK WITH AN USELESS VEHICLE, AND CHRYSLER CORP REFUSED TO PROVIDE A RENTAL VEHICLE WHEN I CALLED THEM ON 13 OCT 2014 BECAUSE THEY DIDN'T KNOW WHEN THE PARTS WOULD BE AVAILABLE. THEY ALSO REFUSED TO PROVIDE ANYTHING IN WRITING STATING THAT THEY KEEP THEIR OWN RECORDS. THE ONLY THING THEY CLAIMED TO BE ABLE TO DO IS PROVIDE A AN EMAIL WHEN THE PARTS BECAME AVAILABLE, FOR WHICH THEY COULD PROVIDE NO ESTIMATE. THEIR CONCLUSION APPEARS TO BE THAT IT IS PERFECTLY ACCEPTABLE TO SELL A VEHICLE THAT CAN BE RENDERED INOPERABLE THROUGH THEIR OWN NEGLIGENCE OR POOR MANUFACTURING PRACTICES WITHIN 3 YEARS.AS AN ACTIVE DUTY SERVICE MEMBER AN UNRELIABLE VEHICLE IS NOT AN ACCEPTABLE OPTION. *TR

10/17/2014
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 10/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG4BC******
Summary

I BELIEVE THERE IS ACTUALLY 3 INCIDENTS THAT ARE ALL CONNECTED. FIRST WAS AUGUST 2014 CHECK ENGINE LIGHT WAS ON AND CAR WAS LOSING POWER. THE DEALER REPLACED THE BATTERY. I ASKED THEM TO CHECK ALTERNATOR BUT WAS TOLD IT WAS FINE. OCT 4, 2014 WE WHERE DRIVING AND THE CHECK ENGINE LIGHT CAME ON CAR WAS HAVING POWER LOSS AND ENGINE BEGAN TO SMOKE. TOOK TO THE DEALER AND THEY CLAIMED IT WAS A BAD WATERPUMP. THEY ALSO DID RECALL WORK ON THE BRAKING SYSTEM. TWO DAYS LATER THE CHECK ENGINE LIGHT WAS ON AGAIN AND THE BATTERY LIGHT WOULD COME ON AND OFF. MY WIFE AND DAUGHTER WERE DRIVING CAR DOWN THE ROAD AND CAR POWER SYSTEM JUST SHUT DOWN. THEY HAD NO CONTROL OVER ANYTHING AT ALL IN THE VEHICLE. TOWED TO DEALER AND THEY CLAIM IT WAS THE ALTERNATOR AND THE BATTER. I AM SORRY BUT A VEHICLE WITH 31,000 MILES WITH PROPER MAINTENANCE AND AROUND 10,000 MILES A YEAR SHOULD NOT BE HAVING ALL OF THESE PROBLEM. *TR

10/16/2014
Components: SERVICE BRAKES
Incident Date: 09/25/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.

10/16/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT2BC******
Summary

I WAS TOLD THE TOTALLY INTEGRATED POWER MODULE (TIPM) WAS BAD AND NEEDED TO BE REPLACED. NEVER HEARD OF THIS PART UNTIL MY VEHICLE STARTED ACTING UP. IT WOULD JUST NOT START EVEN THOUGH IT WAS TRYING. I THOUGHT IT WAS JUST A STARTER GOING BAD OR SOMETHING SMALL. NOPE! I LEARNED ABOUT TAFN AND THE NEARLY $1,600 IT COST TO REPLACE IT. IN SPEAKING WITH THE TECHNICIAN I FOUND OUT THAT IT COULD GO COMPLETELY OUT AT ANYTIME, AND IF IT DID, MY VEHICLE WOULD BE DEAD IN THE WATER NO MATTER WHAT I WAS DOING. SCARY THOUGHT. ESPECIALLY IF YOU'RE DRIVING DOWN THE FREEWAY. SO, NEEDLESS TO SAY, WE DON'T REALLY HAVE A CHOICE WHEN THIS PART GOES OUT. WHAT'S SAD IS THAT THE VEHICLE IS ONLY A FEW YEARS OLD AND HAS RELATIVELY LOW MILEAGE. AFTER GETTING OFF THE PHONE WITH THE TECHNICIAN I GOOGLED TAFN AND FOUND ALL KINDS OF ARTICLES AND LEARNED THAT CHRYSLER HAS BEEN STRUGGLING WITH THIS PART ON VARIOUS MODELS FOR SEVERAL YEARS. HOPEFULLY THEY END UP DOING THE RIGHT THING AND COVERING THIS AND REIMBURSING THOSE OF US WHO HAVE NO CHOICE AND HAVE TO REPLACE THE FAULTY PART NOW. TO NOT DO SO IS PUTTING OUR LIVES AND THOSE AROUND US IN JEOPARDY. *TR

10/16/2014
Components: ENGINE AND ENGINE COOLING
Incident Date: 10/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG6BC******
Summary

WHEN STARTING THE CAR, IT ACTS AS IF IT IS GOING TO START AND CONTINUES TO TURN OVER THEN SHUTS OFF. WE WERE ABLE TO GET IT HOME AFTER SEVERAL ATTEMPTS TO START IT. THE FOLLOWING DAY IT STARTED UP AS NORMAL. I DROVE IT TO RUN ERRANDS AROUND TOWN. THE FOLLOWING DAY I LOADED UP MY TWO SONS, AGES 3 AND 10 WEEKS IN THE CAR AND THE CAR WOULDN'T START AGAIN. I LET IT SIT AND THE FOLLOWING DAY IT SHUDDERED AND SHUT OFF TWICE BEFORE JUST ACTING LIKE IT WAS GOING TO TURN OVER WHILE THE RED LIGHTENING BOLT FLASHES ON THE DASH. NOW IT WONT START AT ALL. THE DEALERSHIP STATED I HAVE TO PAY OUT OF POCKET TO FIX IT BECAUSE THE RECALL ISN'T OUT YET. THEY ALSO REFUSED TO PAY FOR A RENTAL. THEY KNOW THIS IS AN ISSUE AND STILL REFUSE TO DO ANYTHING ABOUT IT. WHAT IF I HAD MY TWO KIDS IN THE CAR AND WAS STRANDED SOMEWHERE? THEY JUST DON'T CARE. I DON'T HAVE THE MONEY TO PAY FOR EVERYTHING UP FRONT AND WAIT TO BE REIMBURSED ONCE THE RECALL COMES OUT. NOW I'M STRANDED WITHOUT A VEHICLE FOR GOD KNOWS HOW LONG. THIS IS CRAP!!

10/15/2014
Components: SERVICE BRAKES
Incident Date: 10/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT4BC******
Summary

THE HASN'T BEEN AN "INCIDENT" YET. I HAVE A RECALL AND WAS TOLD BY THE DEALERSHIP THAT THEY ARE ONLY RECEIVING 4 PARTS EACH WEEK AND HAVE A WAITING LIST OF OVER 100 PEOPLE. THIS IS UNACCEPTABLE! BY THE TIME I AM ABLE TO GET MY VEHICLE FIXED, I COULD HAVE A SERIOUS ACCIDENT BY THEN. *TR

10/15/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT4BC******
Summary

VEHICLE HAS ISSUES WHEN START UP. PUSH BUTTON START RESULTS IN THE STARTER ENGAGING AND CRANKING FOR LONG PERIOD UNTIL SYSTEM SHUTS IT OFF. VARIOUS WARNING LIGHTS ILLUMINATE ON THE EVIC AND DASH. CHECK ENGINE LIGHT, LOW RANGE LIGHT, TRACTION CONTROL LIGHT, ETC. SEEMS OCCURRENCES ARE SPORADIC BUT BECOMING MORE NUMEROUS. YOU CAN TELL THE FUEL PUMP RUNS UNCONTROLLED BECAUSE THERE IS THE DEFINITE STRONG SMELL OF GASOLINE WHEN THE STARTER SHUTS DOWN AND BEFORE THE ENGINE EVER STARTS. *TR

10/14/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG7BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE ATTEMPTING TO TURN ON THE VEHICLE, IT HESITATED INTERMITTENTLY. THE DEALER STATED THAT THE FUEL PUMP RELAY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

10/14/2014
Components: ENGINE
Incident Date: 09/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG6BC******
Summary

WENT OUT TO MY CAR TO GO TO WORK AND COULDN'T UNLOCK DOOR WITH KEY, NOTICED A RED LIGHT ON DASH, TRIED TO START MY CAR AND COMPLETELY DEAD. I TOOK BATTERY TO AUTO ZONE THEY CHARGED IT AND CAR STARTED THEN STALLED, DID THIS TWICE AND THEN STAYED RUNNING. I DROVE IT TO WORK, CAME OUT OF WORK STARTED IT AND IT STARTED SHOOK THEN CUT OFF THREE TIMES THEN STARTED. NEXT DAY WENT OUT TO GO TO WORK AND WOULD ONLY START AND SHUT OFF THEN SMOKE FROM THE HOOD AND A SMELL, I HAVE MADE A PHONE CALL INTO TATE DODGE THEY DON'T KNOW ANYTHING ABOUT ANY ON GOING PROBLEMS. I HAVE BEEN DOWN A CAR NOW FOR ALMOST TWO WEEKS WAITING TO HEAR SOMETHING. *TR

10/14/2014
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2014
Crash: No
Fire: No
Summary

DURANGO WILL NOT START. JUST PURCHASED IT A COUPLE MONTHS AGO AND I HAVE BEEN STRANDED SEVERAL TIMES BECAUSE IT WILL NOT TURN OVER. HAVE TO TAKE TO A DODGE DEALER AND HAVE IT LOOKED AT, WHICH THE CLOSEST DEALER IS HOURS FROM ME. APPARENTLY A RECALL HAS BEEN ISSUED BUT HAS NOT BEEN RELEASED SO I CAN NOT GO GET IT FIXED. VERY UPSET WITH DODGE!! *TR

10/13/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GTXBC******
Summary

BEEN HAVING THIS ISSUE FOR A FEW MONTHS NOW AND IT ONLY SEEMS TO GET WORSE. FIRST STARTED OUT ONLY HAVING TO TRY ONCE OR TWICE TO GET IT TO CRANK AND NOW I HAVE TO TRY AROUND THREE TO FOUR TIMES. THIS MORNING WAS THE WORST IT HAS EVER BEEN. AND ONCE IT FINALLY CRANKED I HAD ALL KINDS OF LIGHTS LIT UP. BRAKE, FCW OFF, CHECK ENGINE, BLIND SPOT DETECTORS WERE DISABLED AND STAYED ON AS WELL AS MY TRACTION CONTROL BEING TURNED OFF AND MY ABS LIGHT. WHEN I STARTED TO DRIVE I REALIZED ON TOP OF ALL THOSE THINGS MY SPEEDOMETER WAS ALSO NOT WORKING AND SAID I WAS AT 0. I HAVE ALSO HAD MY ALARM GO OFF IN THE MIDDLE OF THE NIGHT FOR NO REASON. THIS ISSUE IS REALLY STARTING TO GET WORSE AND WORSE AND I FEAR I WILL END UP STRANDED SOMEWHERE OR WORSE END UP IN A WRECK DUE TO MY CAR SHUTTING OFF, AND IF I GET IN A WRECK I DON'T EVEN KNOW IF MY AIRBAGS WILL DEPLOY! VERY DISAPPOINTED IN DODGE/CHRYSLER. I AM NOT GOING TO SPEND MY HARD EARNED MONEY TO REPLACE THESE PARTS WHEN I WAS SOLD A FAULTY CAR FROM THE BEGINNING. THEY NEED TO GET THIS RECALL GOING AND HAVE PLENTY OF THESE ITEMS IN STOCK SO EVERYONE WON'T HAVE TO WAIT MONTHS TO HAVE THIS REPLACED! THIS IS RIDICULOUS! *TR

10/10/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GGXBC******
Summary

VEHICLE WOULD NOT START AFTER SITTING FOR AN HOUR. THE CAR ALSO DID NOT RUN VERY WELL WHILE DRIVING. DEALER IS SAYING IT IS A FAULTY TIPM WHICH CONTROLS THE ELECTRICAL FEATURES OF THE VEHICLE. *TR

10/10/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG5BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 58,770.

10/10/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/10/2014
Crash: No
Fire: No
Summary

DURANGO MADE LOUD SCREECHING SOUND THEN BATTERY LIGHT CAME ON. HAD THIS SOUND AND LIGHT MOST OF THE DAY. THEN CAR COMPLETELY DIED. NO ELECTRICAL OR POWER. HAD A SMELL OF SMOKE IN ENGINE BAY. DURANGO WILL NOT START. LIKELY A DEFECT OF TIPM MODULE MANY OTHERS HAVE BEEN REPORTING. WILL HAVE TO TOW THE DURANGO TO DEALER FOR REPAIR. *TR

10/09/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD6GTXBC******
Summary

AFTER 3 MONTHS THAT THE TIPM WAS REPLACE BY EXTERNAL WIRING THE CAR START TO LOOSE POWER AND TURN OF WE WENT TO DO A DIAGNOSIS AND THE WIRING FOR THE TIPM WAS BAD RE WIRING SO THE CAR COMP TURN OFF BY HER SELF TO PREVENT OVER POWER SO DA NEGROS TO DO A COMPLETE STOP BECAUSE TURN OFF BY HERSELF. NIGHTMARE TO DRIVE ON A STREET WITH TO MANY LIGHTS TO RUN. THE GOD NEWS IS THE DEALERSHIP THAT DID THE REPLACE DON'T WANT TO THEY CARE OF THE PROBLEM NOW AFTER A YEAR WITH THIS ISSUE AND FINALLY FOUND ANOTHER DODGE DEALER THAT WE ARE PAYING AND EXTRA CHARGE FOR NOT BEING BOUGHT JUST TO DO THE WORK AGAIN. *TR

10/08/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT2BC******
Summary

MY 2011 DODGE DURANGO STOPPED STARTING WITH THE PUSH BUTTON START. IT HAPPENED THE FIRST TIME WHEN MY WIFE WAS BRINGING HOME OUR 5 KIDS FROM SCHOOL AND DAYCARE. MY WIFE WAS ABLE TO MANUALLY START THE VEHICLE WITH TAKING OFF THE PUSH TO START BUTTON AND STARTING IT WITH THE KEY. HOWEVER, THIS ONLY WORKS 80% OF THE TIME. WE TOOK IT TO A DODGE DEALER AND THEY FOUND IT IS THE TIPM(TOTALLY INTEGRATED POWER MODULE). THIS IS THE PART THAT IS EFFECTED IN THE UPCOMING RECALL THAT STARTS ON THE 24TH. MY VEHICLE BUILD DATE IS 4/21/2011 WHICH IS RIGHT IN THE MIDDLE OF THE VEHICLES EFFECTED. *TR

10/07/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/02/2014
Crash: No
Fire: No
Vehicle Identification Number: ID4RD4GG8BC******
Summary

ON SEPTEMBER 2, 2014 APPRX 8:15AM AFTER DROPPING OFF MY TWO OLDEST CHILDREN AT SCHOOL, MYSELF AND MY 3 YEAR OLD DAUGHTER WENT TO THE GAS STATION. AFTER PUTING GAS, OUR 2011 DODGE DURANGO FAILED TO START. AFTER OVER 1 HOUR OF ATTEMPTS TO START THE VEHICLE, I FINALLY ACCEPTED THE SITUATION AND CALLED FOR A TOW TRUCK. AFTER GETTING MY VEHICLE AND (MOST IMPORTANTLY) MY DAUGHTER HOME SAFELY, I WAS ABLE TO CONTACT A WELL KNOWN MECHANIC TO HELP ASSESS THE PROBLEM. THE MECHANIC I CONSULTED IS ONE OF THE TOP MECHANICS WHO WORKS FOR THE CITY OF LOS ANGELES, SERVICING ALL THE COMMERCIAL VEHICLES FOR THE DEPARTMENT OF SANITATION. AFTER EXAMINING MY VEHICLE AND TOWING IT CLOSER TO HIS PLACE OF BUSINESS HE LATER IDENTIFIED TO PROBLEM AS BEING THE ELECTRICAL/ENGINE PART KNOWN AS THE "TOTALLY INTEGRATED POWER MODULE" (TIPM). FLASH FORWARD ONE MONTH AND WE HAVE NOW PAID $1,000 TO REPLACE THE DEFECTIVE PART. *TR

10/06/2014
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG1BC******
Summary

AS OF TODAY OCTOBER 6TH, 2014 I AM UNABLE TO DRIVE MY 2011 DODGE DURANGO. SINCE THE BEGINNING OF AUGUST IT HAS NOT WANTED TO START. IT WILL CRANK LIKE IT WANTS TO BUT NOTHING. THE FUEL PUMP WILL CONTINUE TO RUN EVEN AFTER THE CAR HAS SHUT OFF, DRAINING MY BATTERY COMPLETELY. LAST WEEK I WAS DRIVING DOWN THE ROAD AT 40 MPH AND THE CAR COMPLETELY SHUT OFF. I LOST ALL POWER, STEERING AND BREAKING ABILITY. ONCE I COASTED TO THE SIDE OF THE ROAD THE CAR WOULD NOT START! IT TOOK ME A GOOD 10 MINUTES TO GET IT RUNNING. THEN IT WOULD IDLE VERY LOW AND NOT WANT TO MOVE. THIS IS MY PRIMARY FAMILY VEHICLE AND I WILL NOT PUT MY FAMILY IN THIS CAR. I WOULD HATE TO BE ON THE HIGHWAY AND LOSE ALL POWER WITH THEM IN THE CAR. THANKFULLY IT WAS JUST ME THE OTHER DAY. WHAT ANGERS ME EVEN MORE IS THAT I AM PAYING FOR A VEHICLE THAT IS COMPLETELY UNSAFE TO DRIVE AND WILL LEAVE YOU STRANDED. I HAVE BEEN TOLD THAT THE "RECALL" IS NOT IN EFFECT AND THE DEALER WHO SERVICES MY CAR HAS NOT EVEN HEARD OF THE RECALL. THEY DID CALL ME BACK AND SAY THEY CAN'T DO ANYTHING TILL OCT 24TH, AND EVEN THEN THE PARTS COULD BE ON BACK ORDER FOR MONTHS. VERY UNHAPPY WITH THE WAY THIS IS BEING HANDLED! *TR

10/06/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT9BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

10/06/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT2BC******
Summary

OUR VEHICLE HAD IT'S FIRST NON-START IN JUNE 2014. IT HAS CONTINUED ON FOR MONTHS, AT RANDOM INTERVALS. OUR DURANGO NOW WON'T START BY USING THE PUSH START OR BY USING THE KEY IN THE IGNITION. I AM SEEING A TREND ONLINE OF TIPM ISSUES AND CLASS ACTION SUITS. I AM ASSUMING THIS IS OUR ISSUE. IT IS CURRENTLY AT THE DEALERSHIP. *TR

10/03/2014
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 08/01/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE OPERATING THE VEHICLE AT VARIOUS SPEEDS, ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND THE ODOMETER STOPPED OPERATING. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY DECELERATE WITHOUT WARNING. THE DEALER STATED THAT THE TIPM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000.

10/02/2014
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,VISIBILITY/WIPER
Incident Date: 07/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GGXBC******
Summary

FIRST INCIDENT THE ELECTRICAL COMPONENTS ON DASHBOARD WHERE GOING HAYWIRE LIKE IF THE TRUCK WAS POSSESSED. WINDSHIELD WIPERS WHERE ON AND WOULD NOT TURN OFF. TRUCK WOULD NOT MOVE OUT OF PARK WHEN I PULLED OVER. AFTER ABOUT 5 MINS IT MOVED OUT OF PARK BUT COULD NOT DRIVE OVER 45 MPH BECAUSE TRUCK WOULD NOT SHIFT INTO SECOND GEAR, AND ALL ELECTRICAL IS STILL GOING HAYWIRE! THEN IN AUGUST OF 2014 TRUCK STARTED TO HAVE PROBLEMS AGAIN STARTING, THEN FINALLY ABOUT 2 WEEKS AGO I WAS TAKING MY KIDS TO SCHOOL, IT WAS STILL HAVING PROBLEMS STARTING I FINALLY GOT IT TO START AND STAY ON AND WAS DRIVING DOWN THE ROAD WITH MY FOUR CHILDREN AND THE TRUCK JUST LOST ALL POWER IN THE ENGINE AND SHUT OFF. I HAD TO ROLL OVER TO THE RIGHT TO GET OUT OF TRAFFIC. THIS HAPPENED WHILE I WAS DRIVING! AFTER THAT THE TRUCK WOULD STRUGGLE TO START STILL AND ABOUT 30SECONDS LATER WOULD JUST LOSE ALL POWER AGAIN. SO I HAD TO HAVE IT TOWED TO DEALERSHIP, AND WAS TOLD IT WAS THE RELAY TO FUEL PUMP. BUT I THINK IT'S THE TIPM THAT IS BAD. *TR

10/02/2014
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GTXBC******
Summary

THE 2011 DODGE DURANGO STARTED HAVING ISSUES WITH FAILED STARTS. IT WOULD TAKE MULTIPLE INSTANCES TO GET VEHICLE TO START. SOMETIMES THE THE FUEL PUMP WOULD CONTINUE TO PUMP EVEN THOUGH ENGINE WAS STOPPED. THIS CAUSES A VERY SMOKY BURNING SMELL COMING FROM EXHAUST AND ENGINE. TOOK CAR TO DEALERSHIP AND THEY REPORT THE ISSUE IS A FAULTY TIPM MODULE. THE PART IS ON BACK ORDER BUT VEHICLE IS UNSAFE DUE TO POTENTIAL ISSUES WITH STALLING WHILE RUNNING. REPAIRS ESTIMATED AT $1200. *TR

10/01/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE6GT8BC******
Summary

VEHICLE WAS PURCHASED ON 9/1/14 AND BEGAN EXHIBITING PROBLEMS IN FIRST FIVE DAYS. 9/3/14, THE CAR DID NOT START ON THE FIRST PUSH OF BUTTON, BUT STARTED ON THE SECOND ATTEMPT. ON 9/5/14, THE CAR WAS RUNNING AND IN PARK, I ATTEMPTED TO PUT THE CAR IN GEAR (DRIVE) AND IT BEGAN SHAKING SIDE TO SIDE. THE CAR DID NOT MOVE WHEN I PUSHED THE ACCELERATOR. I PUT IT BACK IN PARK AND HIT THE STOP BUTTON AND THE ENGINE TURNED OFF. IT STARTED ON THE NEXT ATTEMPT. ON 9/20/14, HAD A SIMILAR PROBLEM STARTING, BUT THIS TIME IT TOOK MULTIPLE ATTEMPTS AND THE ENGINE SPUTTERED A BIT AND EVENTUALLY SHUT OFF. I TRIED IT AGAIN AND IT WORKED. MY DAUGHTER ATTEMPTED TO START THE CAR THE SAME DAY AND HAD THE SAME ISSUE. 9/21/14 EXPERIENCE THE SAME ISSUES WITH THE CAR NOT STARTING. ON 9/22/14, I DROVE IT TO WORK AND IT STARTED FINE. UPON LEAVING WORK THE CAR FAILED TO START ON THREE ATTEMPTS, BUT EVENTUALLY STARTED. WHEN I STOPPED 15 MINUTES LATER THE CAR WOULD NOT START AGAIN. I PLACED ONE FOOT ON THE BRAKE AND I HIT THE ACCELERATOR AS I STARTED THE CAR AND IT WORKED. I DROVE HOME AND ATTEMPTED TO START IT AGAIN TO TAKE IT TO THE DEALERSHIP, BUT IT WOULD NOT START. AFTER SEVERAL ATTEMPTS IT FIRED UP, BUT BEGAN SHAKING REALLY HARD SIDE TO SIDE. I PUT IT IN DRIVE AND THE SHAKING WAS WORSE. I PUT IT BACK IN PARK AND THE CAR BEGAN SPUTTERING AND LURCHED FORWARD AS THE ENGINE SHUT DOWN. I WAS ABLE TO START IT A FEW MINUTES LATER AND DRIVE TO THE DEALERSHIP. IT HAS BEEN AT THE DEALERSHIP SINCE 9/22/14 AND THEY HAVE NOT BEEN ABLE TO FIX IT. I SPOKE WITH A CHRYSLER REPRESENTATIVE WHO INDICATED THAT A RECALL FOR THE FUEL PUMP RELAY WOULD GO INTO EFFECT ON 10/24/14. THE DEALERSHIP HAS ASKED ME TO TAKE THE CAR UNTIL THE RECALL IS IN EFFECT, DESPITE THE FACT THAT BOTH THEY AND CHRYSLER ARE ACKNOWLEDGING THE SAFETY DEFECT. I REFUSE TO PUT MY FAMILY AT RISK IN A CLEARLY UNSAFE CAR! *TR

10/01/2014
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: ID4SE4GT8BC******
Summary

I HAD PROBLEMS STARTING MY CAR. THE ENGINE WOULD TRY TO TURN OVER, BUT WOULD NOT START. I PUT THE IGNITION ON RUN, PUMPED THE GAS A FEW TIMES AND IT WOULD EVENTUALLY START MOST OF THE TIME. TOOK IT TO MY MECHANIC AND WE REPLACED THE FUEL PUMP. THAT DIDN'T FIX THE PROBLEM. AFTER RESEARCHING THE ISSUE WE REPLACED THE TIPM. THAT HAS SO FAR FIXED THE STARTING ISSUE, BUT NOW MY FOG LIGHTS BLINK WHEN I TRY TO USE MY RIGHT TURN SIGNAL. THIS IS PUTTING ME AND MY FAMILY AT DANGER WHILE DRIVING THE VEHICLE AND NOT BEING ABLE TO USE MY RIGHT BLINKER. THE DEALER HERE HAS SAID THAT WE NEED TO HAVE THE TIPM "FLASHED" IN ORDER TO FIX THE PROBLEM. SO THE COST OF THAT IS AN ADDITIONAL $125. MY FEAR IS THAT THIS WILL CAUSE EVEN MORE DANGEROUS ISSUES AS I HAVE RESEARCHED AND READ MANY EXPERIENCES BY OTHER 2011 DURANGO OWNERS. I HAVE READ ABOUT THE UPCOMING RECALL P54 TO FIX THE FUEL RELAY. BUT NOW THAT PROBLEM IS FIXED AND THERE IS ANOTHER PROBLEM CREATED. *TR

10/01/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE6GT8BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. AFTER THE CONTACT PRESSED THE PUSH TO START BUTTON, THE VEHICLE STALLED. THE FAILURE OCCURRED NUMEROUS TIMES. THE DEALER STATED THAT THE FUEL PUMP RELAY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 36,100.

09/29/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG6BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE ENGINE FAILED TO START. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. AN AUTHORIZED MECHANIC PERFORMED A DIAGNOSTIC TEST, WHICH LOCATED A FAILURE CODE AT THE FUEL PUMP. THE FUEL PUMP WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,868.

09/29/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GTXBC******
Summary

WHEN I PRESS THE START/STOP BUTTON THE STARTER CONTINUES TO TURN BUT THE CAR DOES NOT START. IT IS NECESSARY TO PUT THE CAR IN GEAR TO GET THE STARTER TO STOP SPINNING. VARIOUS ELECTRICAL FAILURE NOTIFICATIONS ARE DISPLAYED ON THE DASH. *TR

09/29/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GTXBC******
Summary

THE FUEL PUMP STARTED RUNNING WHILE THE CAR WAS TURNED OFF. THE FOLLOWING MORNING THE BATTERY HAD BEEN COMPLETELY DRAINED. THE BATTERY WAS REPLACED. IN THE SPAN OF TWO WEEKS FOLLOWING HAVING THE BATTERY REPLACED, THE FUEL PUMP WOULD RUN WITH THE VEHICLE TURNED OFF INTERMITTENTLY. THE CAR ALARM WOULD RANDOMLY GO OFF. THE VEHICLE WOULD BE DIFFICULT TO START. IT WOULD TAKE SEVERAL ATTEMPTS TO GET IT TO TURN OVER. TOOK IT TO THE DEALER FOR SERVICE. IT TOOK A COUPLE OF DAYS TO DIAGNOSE THAT PROBLEMS WERE CAUSED BY A FAULTY TIPM. THE COST TO REPLACE THE TIPM AND REPROGRAM IT WAS $1350. *TR

09/29/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG1BC******
Summary

IGNITION JUST KEEPS CLICKING/SPINNING WHEN TRYING TO START THE CAR. IT ISN'T CONSISTENTLY STARTING, AND THE LAST TIME IT DID, THE RPM'S KEPT ACCELERATING WHEN THE GAS PEDAL WASN'T BEING PUSHED ON. THIS OCCURRED AT AROUND 25-30 MPH. I DO NOT TRUST DRIVING THE CAR UNTIL THIS ISSUE IS SOLVED. *TR

09/29/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT3BC******
Summary

THE RECALL FOR THE EXTERNAL FUEL PUMP RELAY WAS ANNOUNCED AROUND 09/20/14. ON 09/23/14 MY DURANGO STARTED HAVING TROUBLE STARTING. IT WOULD TAKE 2 OR 3 TRIES TO START BUT IT EVENTUALLY STARTED. ON 09/26/2014 IT TOOK MORE THAN 2 HOURS TO GET MY CAR TO START. I DROVE STRAIGHT TO THE DEALERSHIP WHO PROMPTLY TOLD ME THEY DIDN'T KNOW ANYTHING ABOUT THE RECALL. I HAD ALREADY SPOKEN TO CHRYSLER CUSTOMER CARE WHO SAID THAT SINCE THEY DIDN'T HAVE THE LIST OF VIN NUMBERS YET THEY COULDN'T DO ANYTHING ABOUT IT. I JUST SPOKE TO THE DEALERSHIP WHO CONFIRMED THAT IT IS INDEED THE PART UNDER RECALL BUT THAT I WILL HAVE TO PAY $530 TO GET MY CAR REPAIRED AND THEN ASK FOR REIMBURSEMENT WHEN CHRYSLER GETS AROUND TO SENDING OUT THOSE LETTERS AT THE END OF OCTOBER. I CALLED CHRYSLER CUSTOMER CARE AGAIN TO ASK HOW THE REIMBURSEMENTS WORK. SHE SAID ONCE THEY RECEIVE MY CLAIM IT WILL TAKE SIXTY DAYS TO PROCESS. SO, I AM GOING TO SPEND THE MONEY I HAD SAVED IN ORDER TO BUY CHRISTMAS GIFTS FOR MY 3 KIDS ON REPAIRING A PART THAT HAS ALREADY BEEN RECALLED. I WON'T GET THAT MONEY BACK UNTIL AFTER CHRISTMAS, IF I EVER GET IT BACK. I'M A SINGLE MOM OF 3 KIDS AND I LIVE ON A TEACHER'S SALARY. THIS IS GOING TO HURT MY FAMILY. I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN. THEIR CUSTOMER SERVICE SUCKS. *TR

09/29/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG2BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE PUSH BUTTON START WAS DEPRESSED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

09/29/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG7BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT INDICATED THAT THE VEHICLE STALLED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE TIPM SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. UPDATED 12/9/14*CN UPDATED 06/1/2015 *JS

09/26/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG2BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

09/26/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG6BC******
Summary

INITIALLY IT WOULD NOT START UP LIKE NOT GETTING FUEL. DRIVING DOWN THE HIGHWAY 65 MILES IT QUIT RUNNING JUST LOST ALL POWER. NOW THE FUEL PUMP CONTINUES TO RUN EVEN WITHOUT KEYS IN VEHICLE. *TR

09/25/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2014
Crash: No
Fire: No
Summary

2011 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO TIPM RECALL ISSUES. *SMD THE CONSUMER LEARNED THERE WAS A SHORTAGE OF PARTS FOR SEVERAL MONTHS. *JB

09/24/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG5BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS IN ORDER TO RESTART THE VEHICLE. THE CONTACT HEARD A GRINDING NOISE EACH TIME THE VEHICLE STARTED. THE DEALER DID NOT PROVIDE A REMEDY. THE VEHICLE WAS SOLD TO THE CONTACT WITHOUT INFORMING THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

09/22/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE6GT0BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY STALL DURING START UP. THE CONTACT TOOK THE VEHICLE TO THE DEALER ON THREE SEPARATE OCCASIONS. THE DEALER WAS FINALLY ABLE TO DIAGNOSE THE FAILURE AND STATED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 44,000.

09/22/2014
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG4BC******
Summary

MY WIFE HAD PROBLEMS STARTING THE DURANGO ON TUESDAY MORNING 9/16. MY WIFE REPEATLY TRIED TO RESTART THE VEHICLE. WHEN IT WOULD FINALLY CRANK, IT WOULD SPUTTER AND DIE. IF YOU TRIED TO GIVE IT GAS THE ACCELERATOR WOULD GO ALL THE WAY TO THE FLOOR WITHOUT THE ENGINE REVVING. AFTER SEVERAL MORE ATTEMPTS IT FINALLY STARTED AND SHE WAS ABLE TO MAKE IT TO WORK WITHOUT ANY PROBLEMS. AS SHE LEFT WORK THE SAME PROBLEM OCCURED TURN THE KEY NOTHING, TURN THE KEY NOTHING, TAKE THE KEY OUT, TURN THE KEY, IT CRANKS AND THEN SHUTS OFF. AFTER GOING THROUGH THE SAME ROUTINE OVER AND OVER WE FINALLY GOT IT TO CRANK. WE DECIDED TO HAVE THE CAR BATTERY TESTED AND IT PASSED. WE GOT A NEW BATTERY FOR THE REMOTE BUT THAT DIDN'T SOLVE THE PROBLEM. WE FINALLY TOOK OUR DURANGO TO THE LOCAL DEALERSHIP THE NEXT DAY 9/17 KNOWING THEY WERE GOING TO CHARGE $100 DIAGNOSTIC FEE. WE EXPLAINED THE PROBLEM AND EVEN TOOK THE SERVICE MAN TO THE VEHICLE AND IT WOULD NOT START. SO HE ACTUALLY OBSERVED THE ISSUE. 2HRS LATER THEY CALL SAYING A PROBLEM COULD'NT BE FOUND. THE TEST DIDN'T PRODUCE A CODE. OK, SO WE SPENT $100 DOLLARS ON A DIAGNOSTIC TEST WITH NO DIAGNOSIS. AS WE PICKED UP THE VEHICLE I ASKED THE SERVICE MAN IF THEY HAD SEEN THIS PROBLEM BEFORE AND OF COURSE HIS ANSWER WAS NO. HE SUGGESTED IT WAS PROBABLY A COMMUNICATION PROBLEM. WELL DUH, SOMETHING WASN'T COMMUNICATING. HE TELLS US TO MAKE SURE ALL DOORS, INCLUDING THE REAR HATCH ARE CLOSED BEFORE STARTING. NOT WHAT I WAS EXPECTING FOR $100. WELL, HE MAY HAVE BEEN TELLING THE TRUTH BUT I AM NOT A MECHANIC AND SINCE THEN I HAVE RESEARCHED THE PROBLEM AND FOUND MANY COMPLAINTS REGARDING THE FAULTY TIPM. I AGEEE WITH OTHERS WHO HAVE FILED A COMPLAINT. CHRYSLER IS AWARE OF THIS PROBLEM AND ARE REFUSING TO TAKE OWNERSHIP. WHAT WILL IT TAKE, DEATH OR A SERIOUS INJURY? I WANT MY FAMILY SAFE. NO AMOUNT OF MONEY CAN REPLACE LOVED ONES! *TR

09/22/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG2BC******
Summary

I WAS DRIVING DOWN THE ROAD AND MY CAR STALLED. SOUNDED LIKE ENGINE JUST SHUT OFF AND THEN IT STRUGGLED TO START AGAIN AND THEN JUST SPONTANEOUSLY STARTED. ADDITIONALLY SOMETIMES AND EVER INCREASING MY CAR WILL NOT START OR TAKES SEVERAL ATTEMPTS. YOU TURN THE KEY AND IT TRIES TO START YOU CAN HEAR IT, BUT WONT WITHOUT SEVERAL ATTEMPTS.SOMETIMES I WILL GO TO BACK OUT AND IT WILL GO AND THEN JUST STOP AND TURN OFF. I THOUGHT DUE TO MY CAR HAVING DIFFICULTIES STARTING IT COULD BE MY BATTERY SO I WENT AND GOT THAT CHECKED AND HE SAID MY BATTERY WAS WEAK SO I PURCHASED A 200 DOLLAR BATTERY TO FIND OUT MY CAR IS STILL NOT STARTING. MY CAR HAS STALLED ONCE ON MAIN ROAD WHICH IS FRIGHTENING WITH 4 KIDS IN THE CAR IN A VERY BUSY CITY! NOT TO MENTION WHEN UR BACKING OUT AND UR CAR JUST STOPS THAT'S A SAFETY RISK TOO! I HAVE HEARD OTHERS ARE HAVING SAME ISSUE AND THEY ARE UNDER A RECALL STARTING OCTOBER 24TH, BUT CHRYSLER TOLD ME MY CAR ISN'T UNDER A RECALL FOR IT, THOUGH IT IS A 2011. I WANTED TO BE SURE MY ISSUE WAS DOCUMENTED SINCE THIS IS A SAFETY ISSUE AND FRIGHTENING WHEN YOU HAVE 4 YOUNG KIDS IN THE CAR WITH YOU. I HOPE THAT THEY WAKE UP AND WIDEN THEIR RECALL BECAUSE WITH JUST OVER 50000 MILES MY CAR SHOULDN'T BE FACING THESE TYPE OF ISSUES AND IT IS A RISK TO MY FAMILY! *TR

09/20/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GT3BC******
Summary

THIS VEHICLE HAS BEEN TO THE DEALERSHIP 4 TIMES FOR THE SAME ISSUE, FAILURE TO START. THE STARTER WOULD CRANK, THE FUEL PUMP WOULD WORK, IT JUST WOULD NOT TURN OVER. THE FIRST TIME THEY REPLACED THE BATTERY. THE SECOND TIME THEY SAID THEY COULD NOT FIND A PROBLEM. THE THIRD TIME THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. THEY SAID THE BATTERY WAS DRAINED. THEY CHARGED IT AND IT TESTED FINE. IT STILL HAD ISSUES STARTING. THEY KEPT IT FOR 2 DAYS AND FINALLY REPLACED THE TPIM. 2 WEEKS LATER, THEY VEHICLE FAILED TO START AGAIN. THEY TOLD ME I HAD A DEAD BATTERY AND REPLACED IT AGAIN. IT LOOKS LIKE THIS EXACT ISSUE IS NOTED BY MANY OTHER PEOPLE. WHY HAS A RECALL NOT BEEN ISSUED ON THIS ISSUE? MY WIFE, 2 YEAR OLD AND 1 MONTH OLD WERE STUCK IN 110 DEGREE HEAT TRYING TO START THE VEHICLE. THIS IS A SAFETY ISSUE! *TR

09/19/2014
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT1BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER WAS UNABLE TO REPAIR THE VEHICLE FOR NINE MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/18/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/16/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 1D45D5GT6BC******
Summary

MY WIFE HAD PROBLEMS STARTING THE VEHICLE THAT MORNING AFTER 10 MINUTES IT FINALLY STARTED SHE WAS GOING TO WORK AND WHEN SHE ARRIVED AND TURNED IT OFF THE VEHICLE WAS SMOKING. IT WOULD NOT START AGAIN. SHE CALLED THE DEALERSHIP WHO CAME OUT AND PICKED IT UP. AFTER THEY CHECKED IT OUT THEY FOUND OUT THAT THE TIPM HAD SHORTED . WE WERE INFORMED THAT IT WAS NOT COVERED UNDER ANY WARRANTY WE HAD. I THEN CONTACTED DODGE AND EXPLAINED WHAT HAD HAPPENED AND WAS INFORMED THERE WAS NOTHING THEY WOULD DO FOR ME. I THEN EXPLAINED THAT THIS WAS SOMETHING I HAD NO CONTROL OVER WITH THIS PART GOING OUT AND THAT REPEATED THERE WAS NOTHING THEY WERE GOING TO DO. THE NEXT DAY I CONTACTED THE DEALER REQUESTING THE PART THEY WERE GOING TO REPLACE AND I WAS INFORMED IT I WANTED IT I WOULD HAVE TO PAY A CORE FEE OF $150.00, I WAS ALREADY PAYING $1200.00 TO REPLACE THE PART. SO ONCE AGAIN I CALLED DODGE AND WAS INFORMED IF I WANTED THE PART I WOULD HAVE TO PAY THE CORE FEE AND THERE WAS NOTHING THEY COULD DO FOR ME. AFTER SOME INVESTIGATING THE NIGHT BEFORE I FOUND OUT THAT IS HAS BEEN AN ONGOING SINCE 2007 AND THAT IT WAS UNDER INVESTIGATION, AND A POSSIBLE RECALL WAS PENDING I ASKED BARBRA WITH DODGE ABOUT THIS AND SHE INFORMED ME IF THAT WAS THE CASE SAVE MY RECEIPTS. MY QUESTION IS HOW LONG IS THIS GOING TO BE ALLOWED TO GO ON. *TR

09/18/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT9BC******
Summary

MY 2011 DODGE DURANGO WILL NOT START AS OF TODAY. THERE HAVE BEEN HINTS OF A PROBLEM OVER THE PAST FEW WEEKS WITH HESITANT STARTS AND/OR REQUIRING 3-4 ATTEMPTS BEFORE THE VEHICLE STARTS. LOOKS LIKE THIS IS THE INFAMOUS TIPM ISSUE, BUT I'M TAKING IT TO THE DEALER TOMORROW FOR CONFIRMATION. *TR

09/18/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD5GG3BC******
Summary

THE TIPM IS RESPONSIBLE FOR CONTROLLING AND DISTRIBUTING POWER TO ALL OF THE ELECTRICAL FUNCTIONS OF THE VEHICLE, INCLUDING SAFETY AND IGNITION SYSTEMS. THE LAWSUIT CLAIMS CHRYSLER HAS LONG BEEN AWARE OF THE TIPM PROBLEM, BUT REFUSES TO PUBLICLY ACKNOWLEDGE IT. A DEFECTIVE TIPM CAN SOMETIMES MAKE IT IMPOSSIBLE TO START YOUR CAR. IN ADDITION, IT CAN CAUSE ANY OF THE FOLLOWING: THE FUEL PUMP NOT TURNING OFF THE AIRBAGS NOT DEPLOYING OR DEPLOYING RANDOMLY THE ENGINE STALLING WHILE DRIVING THE HORN GOING OFF AT RANDOM TIMES IN OTHER WORDS, HAVING A VEHICLE WITH A FAULTY TIPM IS LIKE DRIVING SOMETHING POSSESSED. *TR

09/17/2014
Components: SERVICE BRAKES
Incident Date: 06/05/2014
Crash: No
Fire: No
Summary

RECEIVED RECALL P14/NHTSA 14V-154 LATE MAY/ EARLY JUNE OF THIS YEAR. CALLED DEALER 6/5/2014 AND WAS TOLD PARTS NOT YET AVAILABLE. CALLED AGAIN 8/7/2014 AND WAS TOLD WHEN PARTS COME IN I WILL BE CONTACTED. 9/17/2014 CALLED DEALER TO CHECK STATUS AND HE HAD NO MORE INFORMATION OR EVEN A GUESS ON WHEN PARTS WILL BE AVAILABLE. I THEN CONTACTED CHRYSLER GROUP VIA THE 800 NUMBER ON THE WEB SITE AND WAS TOLD THAT THE BRAKE PARTS ARE BEING SENT IN "CONTROLLED QUANTITIES"? THE PERSON I SPOKE WITH ANSWERED MY QUESTIONS FROM A SCRIPT AND COULD NOT EXPLAIN TO ME WHY A RECALL CONCERNING BRAKES IS BEING HANDLED ON A ONE TO ONE BASIS. HE TOLD ME WHEN THE DEALER VERIFIES THAT THE RECALL HAS BEEN SATISFIED ON ONE VEHICLE ANOTHER PART IS THEN SENT TO THE DEALER FOR THE NEXT AFFECTED VEHICLE. MY QUESTION/COMPLAINT IS WHY ARE THE PARTS BEING RATIONED FOR SUCH A VITAL PART OF SAFE VEHICLE OPERATION AND NOW THAT THIS RECALL IS WELL INTO ITS FOURTH MONTH WHEN SHOULD I EXPECT THE REPAIRS TO BE COMPLETED? THIS VEHICLE IS USED IN A FOUR SEASON ENVIRONMENT WITH VERY HARSH WINTERS. IT IS ALSO THE PRIMARY VEHICLE THAT MY WIFE AND CHILDREN USE EVERYDAY. I WOULD LIKE CHRYSLER TO BE COMPELLED TO ACT QUICKLY ON THIS RECALL AND NOT PUT PROFIT OVER PUBLIC AND PERSONAL SAFETY. *TR

09/17/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG0BC******
Summary

OVER THE LIFE OF THE VEHICLE EXACT SAME YEAR MAKE AND MODEL I HAVE SEEN MORE THAN 1500 COMPLAINTS OF THE IGNITION ISSUES INVOLVING THE KEY MECHANISM ON THIS VEHICLE. SOME COMPLAINTS HAVE WARNED OF POTENTIAL FOR THE VEHICLE TO SHUTDOWN WHILE BEING DRIVEN. MY VEHICLE STALLED OUT IN TRAFFIC IT WOULD APPEAR THE KEY HAD SLIPPED BACK TO THE OFF POSITION. SOON AFTER WHEN ATTEMPTING TO RESTART THE VEHICLE IT WOULD NOT START BUT SOUND AS IF IT WERE TRYING TO START. I BELIEVE DODGE IS AVOIDING TRYING TO AVOID ADDRESS THESE ISSUES AND JUST HOW WIDE SPREAD THIS ISSUE HAS BECOME. *TR

09/17/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT2BC******
Summary

MY CAR WOULDN'T START AND AFTER CHECKING THE FUSES AND RELAYS I FOUND A RELAY THAT RESET THE DASHBOARD ALARM I BOUGHT A NEW RELAY AND REPLACED IT.SOMETIME LATER MY CAR LOST ALL POWER . TOOK MY BATTERY OUT AND INSPECTED AND FOUND THAT THE BATTERY WAS DRAINED /BAD. AFTER BUYING A NEW BATTERY MY WIFE REPORTED TO ME A NOISE COMING FROM THE GAS TANK AREA . AFTER INSPECTING THE AREA IN QUESTION I TOOK IT TO GET LOOKED AT AND FOUND OUT THAT MY FUEL PUMP WILL NOT SHUT OFF AND WAS THE REASON WHY MY ORIGINAL BATTERY DIED.AFTER DOING SOME RESEARCH I HAVE FOUND THE SAME PROBLEMS WITH OTHER DODGE DURANGO'S AND THE ROOT CAUSE BEING THE TIPM.I DON'T WANT TO SPEND THE MONEY ON A TEST FROM THE DEALER TELLING ME I HAVE A BAD TIPM WHEN I ALREADY KNOW WHAT'S WRONG. SO WHERE DO I GO FROM HERE? I SPENT GOOD MONEY ON THIS CAR AND I AM IN FEAR OF MY FAMILY'S SAFETY WHEN DRIVING THIS CAR. *TR

09/17/2014
Components: AIR BAGS
Incident Date: 02/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT7BC******
Summary

MY AIRBAG LIGHT HAS BEEN COMING ON AND OFF SINCE I BOUGHT THIS SUV BRAND NEW. I HAVE TAKEN IT BACK TO THE DEALER THEY CLEAR THE CODE CAUSE THEY SAID NOTHING WAS WRONG. WELL NOW IT IS ON AND WONT GO OFF, THE DEALER WONT SEND ME MY RECORDS I HAVE REQUESTED THEM THROUGH CHRYSLER DODGE 3 MONTHS AGO. THE DEALER IS SAYING I HAVE NEVER BROUGHT IT IN FOR THAT WHICH IS NOT TRUE. THEY ARE REFUSING TO FIX THE TWO OPEN RECALLS THEY WANT ME TO DRIVE 80 MILES TO GET IT FIXED THEY KEEP SAYING THERE IS A LEGAL ISSUE AND THERE IS NO LEGAL ISSUE. CHRYSLER DODGE IS BELIEVING EVERYTHING THEY ARE SAYING WITH NOW PROOF. I HAVE ONLY THIS SUV FOR MY FAMILY AND NOW THE AIRBAGS WILL NOT DEPLOY IF IN A WRECK AND CHRYSLER HAS INFORMED ME THEY COULD DEPLOY ANYTIME. HOW IS THIS SAFE??? TODAY I TOOK IT TO A DIFFERENT AUTO PLACE THEY HOOKED IT UP AND GOT THE CODE B1C29, LOW AND BEHOLD WENT ONLINE I FOUND 4 OPEN COMPLAINTS WITH THE SAME PROBLEM, AND THE SAME SERVICE FROM CHRYSLER THEY ARE PUTTING LIVES AT RISK. MY 16 YEAR OLD DAUGHTER DRIVES MY SUV AND I HAVE TO WORRY ABOUT HER CAUSE NO AIRBAGS, THIS IS WHY I BOUGHT THIS SUV FOR THE SAFETY ASPECTS. PLEASE GET THEM TO FIX THIS AND THE TWO OPEN RECALLS. YOUR MY LAST HOPE. *TR

09/16/2014
Components: SERVICE BRAKES
Incident Date: 07/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT7BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/16/2014
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG3BC******
Summary

THIS IS THE KNOWN ISSUE WITH TIPM FAILURE, THE CAR JUST STALLED AND LOST ALL POWER AND WOULD NOT START BACK UP. THE ENGINE WOULD TURN JUST FINE WHEN STARTING BUT WOULD NOT START. HAD IT TOWED TO MY REGULAR MECHANIC AND HE LET ME KNOW TODAY THAT IT IS THE TIPM WHICH IS CURRENTLY UNAVAILABLE WITH LONG WAIT TIMES. *TR

09/16/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG8BC******
Summary

VEHICLE HAVING PROBLEMS TURN ON IT'S TO NEW TO BE HAVING FUEL PUMP ISSUES VERY DISAPPOINTED IN THIS VEHICLE AND READING ALL OF THE ELECTRICAL ISSUES THIS MODEL HAS IS RIDICULOUS AND SOMETHING NEEDS TO BE DONE ABOUT THIS CAR BEFORE IT EITHER CATCHES ON FIRE OR SOMEONE LOSES A LIFE! *TR

09/16/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG4BC******
Summary

I HAVE PROBLEMS TO START THE VEHICLE SOMETIMES THE FUEL PUMP DOES NOT TURN ON, I REPLACED THE PRIMARY FUEL PUMP AND IT WAS WORKING GOOD FOR 2 WEEKS AFTER THAT, THE PROBLEM CAME BACK AND OTHER ISSUE WHEN I'M DRIVING, THE CAR ACCELERATE BY ITSELF THE RPM'S GOES ALL THE WAY UP, I WENT TO THE DEALER BUT THEY SAY THAT IF THERE IS NO LIGHT ON (CHECK ENGINE) THEY CAN'T DO ANYTHING. *TR

09/16/2014
Components: AIR BAGS
Incident Date: 03/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG6BC******
Summary

WHILE DRIVING MY VEHICLE AT 45MPH THE AIRBAG LIGHT CAME ON AND STAYED ON FOR SEVERAL WEEKS. I TALKED TO DODGE DEALER AND THEY SAID THAT THEY HAVE HAD A COUPLE OF COMPLAINTS ABOUT IT, BUT THERE ARE NO SAFETY RECALLS OR TSB'S ON THIS ISSUE. IT WENT OFF ON ITS OWN AND STAYED OFF FOR ABOUT A MONTH. SAME SPEED DIFFERENT TIME OF YEAR, THE AIRBAG LIGHT CAME ON AND THIS TIME BLINKED AND THEN CAME ON SOLID INTERMITTENTLY FOR ABOUT ANOTHER TWO WEEKS. CALLED DODGE AGAIN AND THEY SAID THERE WAS STILL NO RECALL OR TSB FOR THIS ISSUE. IT IS NOW SEPTEMBER AND IT HAS ONCE AGAIN DECIDED THAT THE AIRBAG LIGHT WANTS TO COME ON AND STAY SOLID. HAD A SERVICE APPOINTMENT WITH DODGE AND THEY SAID THAT THEY WOULD HAVE TO CHARGE ME FOR A DIAGNOSIS. *TR

09/15/2014
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 06/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG5BC******
Summary

VEHICLE BEGAN ON OCCASION, TO NOT START, TO SHUT DOWN AFTER STARTING AND FOR THE FUEL PUMP TO CONTINUE TO RUN AFTER THE CAR WAS SHUT DOWN CAUSING THE BATTERY TO BE RUN DOWN. IT HAS BEEN DETERMINED TO BE A FAILED TIPM UNIT AT THE COST OF $963.04 FOR A VEHICLE THAT IS 3 YEARS OLD. THE DEALER SHIP IS AWARE OF THE ISSUES HOWEVER CHRYSLER HOTLINE SAID THEY ARE UNAWARE OF ANY PROBLEMS AND WILL NOT COVER THE PART. *TR

09/13/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE5GGXBC******
Summary

VEHICLE WAS HAVING TROUBLE STARTING EVERY ONCE AND A WHILE. THE ENGINE WOULD TURN OVER AND OVER BUT WOULD NOT START. APPLYING THE BRAKES AND PUSHING THE START BUTTON WOULD STOP THE MOTOR FROM TURNING OVER. OCCASIONALLY THE ENGINE WOULD START AFTER MULTIPLE TRIES. HOWEVER, IT NOW DOES NOT START AT ALL. *TR

09/12/2014
Components: SERVICE BRAKES
Incident Date: 07/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG0BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/11/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT2BC******
Summary

2011 DURANGO WITH THE TIPM ISSUE. CHRYSLER DODGE BASICALLY SAID I'M SOL AND SO DID THE LOCAL DEALERSHIP MAC HAIK GEORGETOWN. PARTS ON BACK ORDER AND WILL COST $1200. NO HELP FROM EITHER PARTIES. HOW MANY CUSTOMERS HAVE TO BE IN ACCIDENTS BE FOR THEY TAKE ACTION? I GET A RECALL FOR A VANITY LIGHT WIRE THAT MAY SHORT AFTER A HEADLINER REPAIRS....REALLY, WHAT ABOUT THE FACT THAT MY DURANGO MAY SHUT DOWN WITHOUT NOTICE, LOSS ALL POWER AND POSSIBLY CRASH, POSSIBLY INJURING MY FAMILY OR SOME ONE ELSE? I LEFT CHEVROLET FOR DEFECTS AND POOR CUSTOMER RELATIONS AND NOW I WILL LEAVE CHRYSLER. AMERICAN TAX PAYERS BAIL THESE GUYS OUT AND THIS IS HOW THEY TREAT THE PEOPLE HOW KEPT THEM FROM DISSOLVING. *TR

09/10/2014
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
Incident Date: 04/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT4BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/23/14*CN

09/09/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG3BC******
Summary

VEHICLE WILL NOT START OR IF IT STARTS IT TURNS BACK OFF. IT TAKES SOMETIME UP TO 4 TIMES BEFORE IT WILL START. *TR

09/09/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG1BC******
Summary

VEHICLE TIPM FAILURE. VEHICLE HESITATES TO START OR FAILS TO START. FUEL PUMP STAYS ENGAGED UNTIL BATTERY IS DISCONNECTED. *TR

09/09/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT8BC******
Summary

NOTICED A VEHICLE STARTING PROBLEM SOMETIME IN EARLY 2014. THE STARTER WOULD JUST CRANK THE ENGINE WITHOUT IT FIRING. I DID NOTICE THE LIGHTNING BOLT WARNING ILLUMINATED AS THE VEHICLE FAILED TO START. I HAD TO LET OFF THE BRAKE AND PUSH THE START BUTTON TO DISENGAGE THE STARTER FROM TURNING THE ENGINE OVER. I THEN REPEATED THE PROCESS TO START THE VEHICLE AND IT STARTED RIGHT UP WITH NO FURTHER PROBLEMS & NO LIGHTS. THIS ISSUE HAPPENED SEVERAL MORE TIMES OVER THE MONTHS WITH THE SAME OUTCOME UNTIL AUGUST 31, 2014. ON THIS DATE, THE VEHICLE WOULD NOT START AFTER 3 OR 4 TIMES, ALSO NOTING THE LIGHTNING BOLT ILLUMINATED. I THEN PLACED THE VEHICLE IN NEUTRAL AND IT STARTED WITH WARNING LIGHTS EXTINGUISHED. THIS HAPPENED AGAIN THE NEXT DAY ON SEPTEMBER 1, 2014 AND AGAIN HAD TO START THE VEHICLE IN NEUTRAL. WHILE DRIVING THE VEHICLE THAT DAY I NOTICED THE FCW LIGHT ILLUMINATE FOR ABOUT 10-15 MINS THEN WENT AWAY FOR THE REMAINDER OF THE DRIVE. I HAVE NOTICED THIS LIGHT INTERMITTENTLY WHILE DRIVING BEFORE AND AFTER SEPTEMBER 1ST. THE START PROBLEM HAS BECOME A RECURRING ISSUE. SEPTEMBER 9, 2014, IT TOOK ABOUT 15 ATTEMPTS TO FINALLY START THE VEHICLE WITH THE ELECTRONIC THROTTLE CONTROL (LIGHTNING BOLT) LIGHT STEADILY ILLUMINATED UNTIL THE VEHICLE STARTED. ONCE IT STARTED, THE FOLLOWING WARNING LIGHTS REMAIN ILLUMINATED: 1) ANTI-LOCK BRAKE SYSTEM, 2) ELECTRONIC STABILITY CONTROL, 3) BRAKE, AND 4) BOTH LEFT & RIGHT MIRROR BLIND SPOT WARNING TRIANGLES. IN ADDITION, THE ELECTRONIC SPEEDOMETER READ ZERO WHILE DRIVING. I DROVE A HALF MILE TO THE STORE AND TURNED THE VEHICLE OFF FOR 10 MINS. IT THEN STARTED NORMALLY WITH NO WARNING LIGHTS ILLUMINATED. I DROVE ABOUT ANOTHER MILE TO MY HOUSE WITHOUT ANY ISSUES. I'VE HAVE FOUND NUMEROUS PEOPLE WITH THE SAME TYPE OF ISSUES ON CHRYSLER PRODUCTS AND ALMOST ALL HAVE LED TO A FAULTY TIPM WITH REPAIR COSTS OVER $1,000. *TR

09/08/2014
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG9BC******
Summary

VEHICLE STALLED A FEW TIMES AND HAD A ISSUE WITH RESTARTING.TOOK IT TO DODGE THAT FOLLOWING WEDNESDAY TO GET DIAGNOSED THEY FOUND A COUPLE ISSUES THE MAIN ONE BEING THE RELAY TO THE FUEL PUMP LOCATED IN THE TIPM WAS INOP AND CAUSING THE NO START ISSUE THAT MADE THE VEHICLE EVENTUALLY TOTALLY SHUT OFF. REPLACED THE VEHICLE BATTERY THE NEXT WEEK AND THE SAME ISSUE EXISTS. EVERY TIME WHEN THE VEHICLE WAS JUMPSTARTED IT REMAINED TO OPERATE UNTIL THE NIGHT WHEN IT WAS DEAD NO RESPONSE. SEEMS AS THOUGH THE VEHICLE TIMES OUT AND DEFAULTS TO THE TOTALLY DEAD MODE UNTIL JUMPSTARTED THE NEXT DAY. *TR

09/05/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG9BC******
Summary

SINCE NEW THIS CAR HAS HAD INTERMITTENT NO START CONDITION. WE RETURNED TO DEALER MORE THAN ONCE. HAD FOBS REPLACED ETC. DEALER WAS UNABLE TO RESOLVE. WE HAD MADE AN APPT FOR A WEEK OUT TO GET THE DEALER (QUICKEST THEY WOULD GIVE US). CAR AGAIN WENT INTO NO START MODE. WE TOOK TO A DIFFERENT DEALER . THEY TOLD US THEY HAVE SEEN THE ISSUE AND WOULD REPAIR BY ADDING A RELAY SO FUEL COULD GET TO ENGINE. (STAR CASE #S130800039). THEY MADE THE REPAIR. WE HAVE NOT HAD ISSUE AGAIN. THIS IS A SAFETY ISSUE BEING LEFT STRANDED WITH A CAR THAT WILL NOT START. PLEASE REQUIRE DODGE TO RECALL AND REPAIR ALL LIKE VEHICLES. ALSO REQUIRE DODGE TO REIMBURSE THOSE OF US LEFT HOLDING THE BILL FOR REPAIRS COMPLETED! THANK YOU. *TR

09/05/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG1BC******
Summary

MY CAR WAS HAVING TROUBLE ACCELERATING AND/OR JERKING DURING DRIVING BEFORE FINALLY NOT STARTING AT TIMES. THE PROBLEM TURNED OUT TO BE THE TOTALLY INTEGRATED POWER MODULE; WHICH HAS BEEN DOCUMENTED AS A PROBLEM BY MANY DODGE OWNERS IN SEVERAL VEHICLES, BUT THERE HAS BEEN NO RECALL, IT AS IF THE COMPANY IS WAITING ON SOMEONE TO STALL IN TRAFFIC AND CAUSE AN ACCIDENT OR DEATH BEFORE THEY RESPOND TO THE ISSUE. THE SERVICE REPS EVEN DENIED ANY ON GOING ISSUE WITH THE PART IN THEIR VEHICLES, BUT WHEN YOU SEARCH THE WEB THE COMPLAINTS ARE WELL DOCUMENTED. *TR

09/04/2014
Components: SERVICE BRAKES
Incident Date: 04/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG8BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE PART WAS ORDERED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/04/2014
Components: SERVICE BRAKES
Incident Date: 06/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG6BC******
Summary

YOU SENT OUT A RECALL ON MY VEHICLE. I CALLED AND MADE AN APPT., WITH DEALERSHIP FOR JUNE 2014. WHEN I SHOWED FOR MY APPT., I WAS INFORMED THAT THEY DID NOT HAVE PARTS NEEDED TO FIX MY VEHICLE. I WAS TOLD TO CALL THEM IN AUGUST BECAUSE THAT'S WHEN THE PARTS WOULD BE IN. I CALLED IN AUGUST AND WAS TOLD THEY ARE ONLY GETTING A FEW PARTS AT A TIME AND FOR ME TO CHECK BACK PERIODICALLY. I JUST CALLED THEM AND THEY NOW HAVE PUT ME ON A WAITING LIST STATING THEY STILL DO NOT HAVE PARTS AND THAT SEVERAL ARE IN FRONT OF ME ON LIST. YOUR LETTER STATES THAT I NEED TO FILE A COMPLAINT IF THE PROBLEM IS NOT FIXED WITHOUT CHARGE AND IN A TIMELY MANNER. *TR

09/04/2014
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GT8BC******
Summary

THE PROBLEM FIRST MANIFESTED ITSELF IN AN OCCASIONAL DIFFICULTY STARTING THE VEHICLE, TYPICALLY AFTER IT SAT OVERNIGHT. UPON PRESSING THE START BUTTON THE STARTER WOULD ENGAGE BUT THE ENGINE WOULD NOT START. PRESSING THE START BUTTON AGAIN TO STOP THE CRANKING AND THEN RE-PRESSING THE BUTTON WOULD GET THE ENGINE TO START. WEEKS WOULD SOMETIMES GO BY WITHOUT THE PROBLEM RECURRING. AROUND THE MIDDLE OF JULY 2014 THE PROBLEM STARTED TO GET MUCH WORSE, THE CAR SOMETIMES NOT STARTING MULTIPLE TIMES DURING THE DAY EVEN AFTER SHORT STOPS. AROUND THE END OF JULY MY WIFE HAD THE PROBLEM HAPPEN TO HER, GOT THE VEHICLE STARTED, BUT AS SHE BACKED OUT OF A PARKING SPOT THE VEHICLE STALLED IN THE TRAFFIC LANE. AFTER THAT INCIDENT I TOOK THE VEHICLE TO A DODGE DEALERSHIP WHERE THEY "CLEARED SEVERAL FAULT CODES" AND SENT ME ON MY WAY. THREE DAYS LATER THE VEHICLE ONCE AGAIN WOULDN'T START, BUT THE "RESET AND REPRESS" TACTIC WOULD WORK AND THE VEHICLE WOULD RUN. AROUND AUGUST 7 2014 THE PROBLEM GOT MUCH WORSE. THE VEHICLE TOOK MULTIPLE ATTEMPTS AND 1-2 MINUTES TO GET RUNNING ON SEVERAL MORNINGS, NOW THOUGH THE VEHICLE WOULD STALL ONCE STARTED AND BEFORE MOVING. ONCE RUNNING, IN GEAR, AND MOVING THE CAR WOULD RUN FINE. CAR FAILED TO START THEN EACH MORNING AUG 15-17, TAKING 1-2 MINUTES EACH MORNING AND MULTIPLE STALLS. ON AFTERNOON OF AUGUST 17, 5 MINUTES AFTER MAKING A DEALER APT FOR NEXT MORNING, I WAS DRIVING AT ABOUT 10 MILES PER HOUR AND THE ENGINE DIED COMPLETELY, POWER STEERING AND BRAKES WENT OUT AS WELL. ONLY AFTER 3 MINUTES DID FINALLY USING THE REMOTE START FUNCTION ON THE KEY FOB GET THE VEHICLE TO START AND RUN, THIS ON A VERY BUSY ROADWAY BLOCKING A LANE OF TRAFFIC. NEXT DAY VEHICLE WOULD NOT START AT THE DEALER EITHER, THEY DIAGNOSED A BAD TIPM MODULE AND OFFERED ME A NEW MODULE FOR $1200 OR A "RELAY KIT" FOR $587. NEW MODULE CURED PROBLEM FOR NOW. *TR

09/04/2014
Components: SERVICE BRAKES
Incident Date: 07/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG9BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND IMMEDIATELY. THE VEHICLE RESUMED NORMAL OPERATION SHORTLY AFTER. THE FAILURE RECURRED TWICE. THE CONTACT WAS AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

09/04/2014
Components: SERVICE BRAKES
Incident Date: 04/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG3BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/03/2014
Components: ENGINE
Incident Date: 08/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD5GG3BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START DURING THE DAYTIME OR WHEN THE VEHICLE WAS HOT. THE PROBLEM HAS OCCURRED NUMEROUS OF TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE WAS 59,000.

09/03/2014
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 09/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG7BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/03/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GT3BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES, HYDRAULIC) AND CAMPAIGN ID NUMBER: 14V391000 (LIGHTING). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

09/02/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT2BC******
Summary

THE INITIAL INDICATION OF A PROBLEM WAS THE VEHICLES INABILITY TO START (USUALLY TOOK 3-4 TRIES). ONCE IT STARTED THE FIRST TIME IT WOULD SHUTTER THEN SHUT OFF AGAIN. FINALLY STARTING OKAY AFTER SEVERAL STUMBLING STARTS. IT WOULD RANDOMLY CUT OFF WHILE DRIVING (MAKES THE POWER BRAKES AND STEERING VERY DIFFICULT TO HANDLE). THE FINAL TIME WAS WHEN THE TRANSMISSION WOULD NOT GO BACK INTO DRIVE (OR PARK). IT WOULD ACT AS IF IN NEUTRAL EXCEPT THERE WAS AN AUDIBLE BUZZING WHEN CLICKED BACK TO PARK. THE INITIAL ENGINE ISSUES TURNED OUT TO BE THE TIPM (TOTAL INTEGRATED POWER MODULE). THE FUEL PUMP WAS BEING SHUT DOWN BY THE TIPM. THE SECOND ISSUE WITH THE TRANSMISSION WAS DUE TO A 4 LOW NEUTRAL SWITCH BEING STUCK IN THE DOWN POSITION. BOTH ARE BEING FIXED MY OUR EXPENSE NOW AS THEY ARE NO LONGER COVERED UNDER WARRANTY. THESE PARTS ARE EXPENSIVE AND CAUSED SOME SAFETY OF USE ISSUES AS AN INEXPERIENCED DRIVER MAY HAVE HAD AN ACCIDENT WHEN THE POWER STEERING AND BRAKES WERE DIFFICULT TO HANDLE. *TR

09/01/2014
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG7BC******
Summary

I HAVE A 2011 DODGE DURANGE THAT HAS A FAILING TIPM (TOTALLY INTEGRATED POWER MODULE) AND DODGE IS AWARE OF THIS PROBLEM HOWEVER, WILL CONTINUE TO SELL THE CARS WITHOUT FIXING SO WE GET SO SPEND OVER 1,000.00 TO FIX IT! *TR

08/31/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GT8BC******
Summary

APPARENTLY MY TIPM HAD MALFUNCTIONED, CAUSING IGNITION PROBLEMS IN MY VEHICLE. I AM AWARE THAT THIS IS A ONGOING ISSUE WITH A MULTITUDE OF DODGE VEHICLES AND DODGE REFUSES TO ADDRESS THIS PROBLEM. UNACCEPTABLE!!!!!!!!!! *TR

08/31/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GT4BC******
Summary

THIS USED VEHICLE (NO FULL FACTORY WARRANTY) WAS PURCHASED AT A LOCAL DODGE DEALER IN THE SOUTH HOUSTON, TEXAS AREA ON TUESDAY AUGUST 26, 2014 WITH 39,332 MILES ON IT. THE DRIVE HOME WAS ABOUT 96 MILES +-. THE NEXT MORNING WEDNESDAY AUGUST 27, 2014 I WENT OUT TO THE 2011 DODGE DURANGO CITADEL I JUST PURCHASED AND WHEN I ATTEMPTED TO START THE DURANGO, THE STARTER JUST CRANKED & CRANKED WITH NO STARTING, SO THE START BUTTON HAD TO BE PUSHED TO STOP THE CRANKING SO THE STARTER WOULD NOT BURN UP. THIS IS ONE OF THE KNOWN PROBLEM WITH THE TICM (TOTALLY INTEGRATED POWER MODULE) THAT CHRYSLER IS AWARE OF, AND IT IS KNOWN THAT THE ENGINE COULD POSSIBLE SHUT DOWN WHILE DRIVING. CHRYSLER/DODGE MUST BE REQUIRED TO HAVE A RECALL BEFORE SOMEONE GET KILLED. IT IS ALSO BELIEVED THAT THE DEALER KNEW FULLY WELL THAT THE PROBLEM EXISTED WHEN THEY SOLD ME THE CAR, AS THEY HAD THE VEHICLE FOR ABOUT 7-9 DAY'S BEFORE LISTING IT FOR SALE. *TR

08/31/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D2RD4GG6BC******
Summary

I WENT TO START THE DURANGO AND IT WOULDN'T START. LIKE AN OLDER CAR DOES WHEN IT IS COLD. AFTER SEVERAL TRIES IT WILL START. THROUGHOUT THE DAY IT USUALLY STARTS UP. AFTER FOOTBALL PRACTICE A COUPLE DAYS AGO I HAD THE SAME ISSUE. I HAVE BEEN HAVING TROUBLE MOSTLY IN THE MORNINGS. IT HAS STARTED TO TURN INTO AN EVERYDAY THING. IT IS TAKING LONGER AND LONGER TO START THE DURANGO. ONE EVENING AS I PULLED OUT OF MY DRIVEWAY THE DURANGO DIED. I WAS HALFWAY PULLED OUT INTO THE ROAD AND IT TOOK ALMOST 10 MINUTES TO GET IT STARTED. CARS HAD TO GO AROUND ME. I WAS VERY CONCERNED FOR MY CHILDREN (13 MONTHS, AND 8 YEARS) AND MY OWN SAFETY. AFTER FURTHER INVESTIGATION I HAVE FOUND OTHERS HAVE HAD THE SAME ISSUES WITH DURANGOS. I REALLY THINK YOU SHOULD RECALL THE TIPM! *TR

08/31/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG0BC******
Summary

YESTERDAY, AFTER MY OIL CHANGE, THE ENGINE WOULD NOT START. IT HAS DONE THIS SEVERAL TIMES BEFORE AT VARIOUS TIMES BUT NEVER RIGHT AFTER AN OIL CHANGE. IT CRANKED AND CRANKED BUT WOULD NOT START. TRIED MANY TIMES. IT FINALLY STARTED AFTER ABOUT 5 MINUTES AND I WENT HOME. ONCE HOME, I STARTED IT THREE TIMES JUST TO MAKE SURE IT WOULD START. THEN, THIS MORNING, IT WOULD NOT START. HAVE TRIED SEVERAL TIMES TODAY AND STILL WON'T START NO MATTER WHAT. THERE IS A RED LIGHTNING BOLT AND IT SAYS KEY NOT DETECTED MESSAGE. THE KEYS HAVE NEW BATTERIES. HAVE CHECKED INTERNET FOR COMPLAINTS. THERE ARE MANY LIKE THIS. PLEASE DO A RECALL AND FIX THE ISSUE OR PAY ME FOR THE TOWING AND REPAIRS I HAVE TO MAKE TO THIS VEHICLE. THANK YOU. *TR

08/27/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE5GG1BC******
Summary

ON JULY 30TH, 2014 MY WIFE WENT SHOPPING AND WHEN SHE CAME OUT THE CAR WAS RUNNING. I ASKED HER IF SHE WAS SURE SHE SHUT IT OFF. SHE SAID YES. THEN A FEW DAY'S LATER WE WENT TO EAT AND UPON TRYING TO START THE CAR TO LEAVE IT WOULD NOT START. IT SAID PRESS START. IT DID AND NOTHING. AFTER SEVERAL ATTEMPTS IT STARTED WITH THE SECURITY ALARM GOING OFF. I SHUT OFF AND RE-STARTED AND ALL APPEARED OK. TODAY AUGUST 27, 2014 I WENT TO A STORE AND WHEN I CAME OUT THE CAR AGAIN WAS RUNNING. I AM 100% POSITIVE THAT I DID SHUT OFF AND ALSO LOCKED THE CAR. THE CAR WAS RUNNING AND THE MESSAGE WAS TO PRESS THE START, WITH THE CAR ALREADY RUNNING! ON THE WAY HOME, IT SEEMED WARM WITH THE AC GOING. I HAD PUSHED THE AUTO BUTTON AND NOTICED THE AC SHOWED OFF. ON THE WAY HOME I TESTED THE AC BY PUSHING AUTO AND THE AC WENT OFF. I PUSHED JUST THE AC AND IT STAYED ON. THIS IS AND INCIDENTAL ISSUE WITH MY MAIN CONCERN BEING THE "GHOST" STARTING AND THE TROUBLE STARTING. I WAS TRYING TO CHECK MY VIN FOR ANY RECALLS OR COMPLAINTS AND FOUND THAT THERE ARE MANY COMPLAINTS ON THIS VEHICLE WITH THE TIPM MODULE. IT APPEARS FROM READING OTHER COMPLAINTS THAT WE COULD BE IN STORE FOR MORE ISSUES, SOME POSSIBLY DANGEROUS. I AM TRYING INQUIRE WITH THE DEALER SERVICE TO SEE WHAT THEY SAY. I HAVE BEEN WAITING FOR 2 HOURS FOR THEM TO CALL ME (THEY WERE BUSY WHEN I CALLED AND THE OPERATOR LEFT THEM MY MESSAGE AND TO CALL ME). *TR

08/26/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT9BC******
Summary

ON THE ABOVE DATE MY WIFE WAS DRIVING THROUGH THE TOWN OF PAX, WV WHEN OUR 2011 DODGE DURANGO STALLED IN THE MIDDLE OF THE STREET, ON AN INCLINE. THANKFULLY SHE WAS NEAR A CHURCH AND WAS ABLE TO COAST INTO THE PARKING LOT. SINCE THAT TIME I HAVE HAD TO PURCHASE A NEW BATTERY ( $200) BECAUSE OUR FUEL PUMP WILL NOT SHUT OFF, EVEN WHEN THE CAR IS TURNED OFF. I HAVE TO UNHOOK THE POSITIVE BATTERY LEADS TO GET IT TO GO OFF. I HAVE HAD 2 DIAGNOSTICS RUN ON IT AND THEY BOTH CAME UP WITH NEGATIVE RESULTS ( ONE WAS RUN BY A LOCAL MECHANIC THE OTHER BY A REGISTERED CHRYSLER DEALER AT $99). I TOOK IT TO A THIRD MECHANIC WHO TOLD ME IT WAS MY TIPM AND IT WOULD HAVE TO BE CHANGED AT A DEALERSHIP SO THAT IT COULD BE PROGRAMMED CORRECTLY. THIS PART WILL COST $852 AND WITH LABOR WILL COST ME AROUND $1100. THIS IS EXTRA MONEY I SHOULD NOT BE HAVING TO SPEND SEEING AS HOW I HAVE OWNED THIS CAR FOR LESS THAN A YEAR. CHRYSLER KNOWS THE PROBLEM IS THERE THEY SHOULD BE MADE TO DO SOMETHING BEFORE SOMEONE IS KILLED! *TR

08/26/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2009
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT7BC******
Summary

WHEN TRYING TO START THE VEHICLE, IT CRANKS CONTINUOUSLY WITH OUT STARTING. THIS HAS HAPPENED MULTIPLE TIMES. THE VEHICLE STARTS WHEN IT WANTS TO. I BROUGHT THE AUTO TO THE DEALERSHIP AND WAS TOLD IT WAS A FAULTY TIPM..THE DEALERSHIP DOES NOT HAVE THE PART,AND IT IS ON BACK ORDER..APPROXIMATELY $1400 TO REPAIR. *TR

08/23/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT1BC******
Summary

PROBLEMS STARTING CAR. INTERMITTENTLY THE VEHICLE WOULD CRANK BUT NOT START. DIDN'T MATTER IF THE CAR WAS IN A GARAGE OR OUTSIDE. COULD TAKE UPWARDS OF 20 MINUTES TO GET THE ENGINE RUNNING. DIAGNOSED AS TIPM FAILURE AND MODULE REPLACED. *TR

08/22/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GGXBC******
Summary

TIPM PROBLEM. *TR

08/21/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GGXBC******
Summary

WE ATTEMPTED TO START OUR VEHICLE, BUT THE ENGINE WOULD NOT START. AFTER SEVERAL MINUTES VEHICLE STARTED BUT STUTTERED, AS IF THEIR WAS NO FUEL GOING TO THE ENGINE. THERE HAD BEEN NO ENGINE OR SERVICE LIGHTS AT THE TIME. I RESEARCHED THE ISSUE ONLINE AND FOUND THAT MANY DURANGO AND CHEROKEE OWNERS HAVE EXPERIENCED SIMILAR ISSUES, AND THE CAUSE WAS THE TIPM. I TOOK MY VEHICLE TO THE DEALERSHIP AND THEY TESTED IT, AND FOUND IT WAS A PROBLEM WITH THE TIPM, WHICH WAS FAILING TO ENGAGE THE FUEL PUMP. LUCKILY OUR CAR WAS PARKED AT THE TIME THE PROBLEM STARTED. MY WIFE GENERALLY DRIVES THIS VEHICLE WITH MY TWO SMALL CHILDREN. OUR WARRANTY ENDED AT 36000 MILES, SO IT WAS NOT COVERED. MY OPTIONS WERE TO REPLACE THE TIPM FOR 1200 DOLLARS, OR PAY 428 DOLLARS TO HAVE AN EXTERNAL RELAY INSTALLED TO BYPASS THE FAULTY TIPM (CHRYSLER STAR CASE #[XXX]). WE CHOSE TO HAVE THE BYPASS INSTALLED. VEHICLE IS RUNNING FINE AT THIS POINT, BUT WE ARE WORRIED OTHER ISSUES (AIR BAGS DEPLOYED ETC) WILL BE A FUTURE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

08/20/2014
Components: SERVICE BRAKES
Incident Date: 06/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT2BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHEN THE BRAKES WERE ENGAGED, THE STOPPING DISTANCE INCREASED AND MADE IT DIFFICULT TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

08/14/2014
Components: SERVICE BRAKES
Incident Date: 08/13/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND HAVING THE BRAKE BOOSTER REPLACED, THE "PUSH TO START" BUTTON MALFUNCTIONED. THE CONTACT MENTIONED THAT THE BRAKE PEDAL DID NOT HAVE TO BE DEPRESSED IN ORDER TO START THE VEHICLE. IN ADDITION, THE BRAKE LIGHTS WERE CONSTANTLY ILLUMINATED, AS IF THE BRAKES WERE ENGAGED, AND THE FORWARD COLLISION WARNING ALERT SYSTEM WAS DISABLED. ALSO, THE ABS WOULD ACTIVATE CONTINUOUSLY, BUT ONLY ON THE FRONT DRIVER SIDE WHEEL. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CAUSE OF THE FAILURES COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,100.

08/14/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG6BC******
Summary

CAR DIED WHILE DRIVING ELECTRIC MODULE FRIED THERE IS A CLASS ACTION LAWSUIT SOMEONE WILL DIE IN THE FUTURE OF CAR SHUTS DOWN WHILE DRIVING FAST ON INTERSTATE. *TR

08/12/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT5BC******
Summary

WENT TO START MY 2011 DODGE DURANGO CITADEL.... IT WOULD NOT START. IT HAS 62000 MILES ON IT. HAD IT TOWED AND WAS TOLD IT WAS THE TIPM MODULE. IT WOULD COST 1250. NOT COVERED UNDER MY WARRANTY. I FOUND OUT THAT A LOT OF THESE CARS ARE HAVING THE SAME PROBLEM. CALLED CHRYSLER THEY HAVE WASHED THEIR HANDS OF IT. THEY DID GIVE ME A CASE NUMBER IN CASE IT DOES GET ENOUGH COMPLAINTS AND THEN THEY WILL RECALL IT. MEANWHILE I AM OUT THE MONEY. *TR

08/12/2014
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
Incident Date: 06/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT5BC******
Summary

2011 DODGE DURANGO. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO BRAKE BOOSTER RECALL NOTICE. *SMD THE CONSUMER TOOK THE VEHICLE TO TWO DIFFERENT DEALERSHIPS IN JUNE PURSUANT TO A RECALL NOTICE HE RECEIVED IN THE MAIL. EACH DEALERSHIP INFORMED THE CONSUMER, THEY HAD HEARD NOTHING FROM CHRYSLER ABOUT THE RECALL, AND THEY DID NOT HAVE THE NECESSARY PARTS FOR THE RECALL. *JB

08/11/2014
Components: SERVICE BRAKES
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT0BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/06/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT9BC******
Summary

TIPM MODULE FAULTY. VEHICLE HARD STARTS WHEN COLD. NOT COVERED UNDER CHRYSLER 100000 MILE EXTENDED WARRANTY. ALMOST ALL 2011 - 2012 JEEPS/DODGES AFFECTED. THIS IS BOGUS AND NEEDS TO BE RECALLED! *TR

08/06/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG8BC******
Summary

TL * THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 35 MPH, THE ENGINE STALLED AND ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER RECOMMENDED THAT THE ALTERNATOR BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 49,863.

08/05/2014
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 08/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG6BC******
Summary

THE ISSUE STARTED WITH INTERMITTENT ISSUES WHEN STARTING THE VEHICLE (THE VEHICLE WOULD CRANK, BUT NEVER TURN OVER) IN ADDITION TO OTHER PROBLEMS SUCH AS RANDOM PUTTERING WHILE DRIVING AND THE HORN GOING OFF FOR NO APPARENT REASON. ON THE DATE THAT THE VEHICLE HAD TO BE TOWED TO A DODGE DEALER, I WAS UNABLE TO GET THE VEHICLE TO START AT ALL. THE DEALERSHIP'S SERVICE DEPARTMENT DISCOVERED THAT THE ISSUES WERE DUE TO A DEFECTIVE TIPM. UPON RESEARCHING THIS PART, I DISCOVERED THAT THIS IS AN EXTREMELY WIDESPREAD ISSUE FOR THIS VEHICLE AND THAT THERE WAS ACTUALLY A NATIONAL SHORTAGE OF THE PART FOR SEVERAL MONTHS DUE TO THE OVERWHELMING NUMBER OF FAILURES RESULTING FROM THIS DEFECTIVE PART. DESPITE MULTIPLE CLASS ACTION LAWSUITS AND THE HIGH NUMBER OF REPORTED INCIDENTS, CHRYSLER HAS TAKEN NO ACTION UP TO THIS POINT TO RECALL THE PART. *TR

08/03/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG3BC******
Summary

THE TIPM! I NEED TO SAY NO MORE. WE NEED A RECALL TO PROTECT US. *TR

08/02/2014
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT6BC******
Summary

AFTER SEVERAL INSTANCES OF THE CAR NOT STARTING FOR NO APPARENT REASON (I HAVE PUSH BUTTON IGNITION), I SUSPECTED AN ELECTRICAL PROBLEM. TODAY, UPON ARRIVING HOME AND SHUTTING MY VEHICLE OFF AND EXITING I FOUND THAT MY VEHICLES FUEL PUMP DID NOT SHUT OFF. IT CONTINUED TO RUN FOR 3 HOURS, UNTIL I PULLED THE FUSE THAT CONTROLS THE FUEL PUMP. THIS IS NOT AN UNCOMMON PROBLEM WITH CHRYSLERS TIPM IN 2011 DURANGO MODELS, AS WELL AS OTHER CHRYSLER MODELS USING THE SAME MODULE. THE DANGER THAT A DEFECTIVE TIPM PRESENTS IS QUITE SIGNIFICANT, ESPECIALLY TO THOSE WHO USE THEIR SUV TO TRANSPORT THEIR SMALL CHILDREN. IT IS INCREDIBLY UNSAFE TO NOT ADDRESS THE FAULTY NATURE OF A SYSTEM THAT CONTROLS THE ELECTRICAL STIMULUS OF A VEHICLE, AND COULD POTENTIALLY DEPLOY AIRBAGS IN A NON LIFE THREATENING SCENARIO OR STALL THE ENGINE, OR PRESENT ANOTHER DEFECT AT AN INOPPORTUNE TIME THAT WOULD RESULT IN INJURY. THE AUDITING OF THESE DEFECTIVE SYSTEMS SHOULD BE A PRIORITY AND I MOST DEFINITELY DO NOT FEEL SAFE TRANSPORTING MY FAMILY IN THIS VEHICLE, GIVEN THE HIGH VOLUME OF COMPLAINTS AGAINST THE ELECTRICAL AND TIPM SYSTEM. CHRYSLER HAS A RESPONSIBILITY TO INVESTIGATE THESE ISSUES AND RECTIFY THE PROBLEMS THAT THEIR NEGLIGENCE HAS PRESENTED TO TRUSTING CONSUMERS. I THOUGHT THE AUTOMOTIVE INDUSTRY REALIZED THAT SAFETY OVER PROFITS WAS OF MONUMENTAL IMPORTANCE, NOT ONLY FOR THEIR PROFIT MARGIN BUT FOR THEIR REPUTATION. I'M PRETTY SURE NO ONE HAS FORGOTTEN THE FORD PINTO, IT IS A PRIME EXAMPLE IN ALL BUSINESS MANAGEMENT LITERATURE OF HOW NOT TO OPERATE IN AN ETHICAL MANNER. CHRYSLER IS OPENLY NEGLECTING THE RESPONSIBILITY THEY HAVE TO PROVIDE A RELIABLE PRODUCT TO THEIR CONSUMER, AS PROVED BY MY INQUIRES TO THEIR ORGANIZATION. TIPM IS DEFECTIVE, IT NEEDS TO BE REPLACED ON A MASS SCALE, AND CHRYSLER IGNORES THE POTENTIAL AND ACTUAL DAMAGES. *TR

07/31/2014
Components: SERVICE BRAKES
Incident Date: 06/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG7BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR

07/30/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT3BC******
Summary

THE TRUCK WILL NOT TURN OVER OR START. IT HAS BEEN TOWED TO THE SHOP 3 TIMES DUE TO THIS. NOTICED THAT WHEN THE TRUCK DOES NOT WANT TO START, THE TRUCK IS HAVING ISSUES WITH CHANGING GEARS - EXAMPLE IS GOING INTO REVERSE, THERE IS A HUGE THUMP, THE TRUCK WILL NOT MOVE, AND THEN ALL OF A SUDDEN WILL GO WHEN IT WANTS TO. THEN THE STARTING ISSUES BEGIN. ONCE THAT TRUCK IS NOT IN THE "MOOD" TO START, IT WILL NOT DO ANYTHING FOR ME. THE BATTERY IS GOOD BECAUSE ALL ACCESSORIES COME ON, BUT THE TRUCK WILL NOT TURN OVER. THE SHOP DOES NOT GIVE ME A REASON FOR THE ISSUE, BUT JUST TRIES DIFFERENT THINGS. ONE WAS TRANSMISSION FLUSHED, THE OTHER WAS A COMPUTER RESET AND IT'S IN THE SHOP AGAIN WHILE I WAIT TO FIGURE THIS ONE OUT. *TR

07/29/2014
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 07/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG4BC******
Summary

I HAVE TAKING MY TRUCK TO THE DEALERSHIP 3 TIMES NOW AND STILL HAVE A STARTING ISSUE. THEY REPLACED THE WIN MODULE AND THAT DID NOT WORK. THEY READ SOME CODES FROM IT AND DID NOTHING. I WAS MAKING A RIGHT HAND TURN FROM A LIGHT LAST WEEK AND I WENT TO HIT THE GAS AND THE SUV JUST STALLED. ALSO THE OTHER DAY I WAS SITTING IN LINE AT A DRIVE THROUGH AND IT JUST WENT OFF. IT IS VERY HARD TO GET IT TO START 95% OF THE TIME. IT TAKES ME 10 TO 15 MINS EVERY MORNING TO GET IT STARTED. *JS

07/29/2014
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 07/15/2014
Crash: No
Fire: No
Summary

WHEN THE KEY IS PUT INSIDE THE IGNITION, IT TAKES A COUPLE OF TRIES FOR THE ENGINE TO START (IF AT ALL) AFTER FAILING MULTIPLE TIMES. AFTER IT STARTS, SOMETIMES THE ENGINE SHUTS DOWN COMPLETELY WHEN I AM DRIVING AT 30+MPH AND WHEN I HIT A STOP SIGN/RED LIGHT! THIS IS VERY DANGEROUS AND NEEDS TO BE FIXED! *JS

07/28/2014
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 07/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG2BC******
Summary

DEFECTIVE TIPM. I'M POSTING THESE COMMENTS SHORTLY AFTER RECEIVING A CALL FROM MY LOCAL DODGE SERVICE CENTER ADVISING ME OF THE CAUSE OF MY VEHICLE NOT STARTING. IF THIS IS A PROBLEM THAT HAS BEEN EXPERIENCED BY MANY CHRYSLER OWNERS (TIPM), THEN I FIND IT SHAMEFUL THAT CHRYSLER HAS NOT IMPLEMENTED A FIX. FORTUNATELY I HAVE AN EXTENDED WARRANTY TO COVER THE REPAIR, BUT I DISLIKE HAVING TO USE IT FOR A KNOWN PROBLEM. UPDATED 4/24/2015 *JS

07/25/2014
Components: SERVICE BRAKES
Incident Date: 05/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG8BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 ( SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC ) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE DEALER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

07/24/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT3BC******
Summary

VEHICLE EXTREMELY HARD TO START - CAN SPEND OVER 10 MINUTES PUSHING START BUTTON WITH NO SUCCESS. FUEL PUMP REMAINS ON WHEN VEHICLE IS OFF AND PARKED. I AM NOT COMFORTABLE DRIVING THIS VEHICLE WITH THESE PROBLEMS, AS I CAN BE STRANDED ANYWHERE WHEN THE VEHICLE WON'T START. *TR

07/24/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG3BC******
Summary

VEHICLE DOES NOT START. AND, WHEN IT STARTS IT STALLS. TOTALLY INTEGRATED POWER MODULE IS FAULTY AND DOES NOT SEND ELECTRICITY TO THE FUEL PUMP, THUS STARVING THE ENGINE. AFTER A MONTH THE CAR IS TOTALLY UNUSABLE. *TR

07/24/2014
Components: SERVICE BRAKES
Incident Date: 05/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG3BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 14V15400 (SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THERE WERE NO FAILURES AT THIS TIME. UPDATED 08/27/14*LJ UPDATED 09/18/2014 *JS

07/23/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT9BC******
Summary

CAR HAS PROBLEMS STARTED. BUT NOT ALWAYS. *TR

07/23/2014
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT5BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V15400 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/23/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GGXBC******
Summary

TIPM MODULE IS STARTING TO FAIL. VEHICLE IS CURRENTLY HAVING ISSUES STARTING. *TR

07/22/2014
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 12/26/2011
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG3BC******
Summary

FROM THE PURCHASE OF THE DURANGO I HAVE HAD ISSUES WITH THE KEY FAB NOT BEING RECOGNIZED, NOT STARTING, AND THE REAR CAMERA NOT WORKING. THREE WEEKS AGO I PUT THE CAR IN REVERSE AND IT STARTED TURNING OVER (TRYING TO START AGAIN, WHILE ON). SINCE ITS A PUSH BUTTON START I TRIED TO TURN IT OFF AND TRIED FOR ABOUT 5 MINUTES BEFORE IT FINALLY WOULD GO BACK INTO PARK AND TURN OFF. I HAVE BEEN IN CONTACT WITH TWO DEALERS FOR THE DURATION OF THE ISSUE AND BOTH HAVE EITHER IGNORED THE PROBLEM OR CHARGED ME TO FIX SOMETHING. THE MOST RECENT WAS HAVING A "NO START SITUATION" WHERE THE FUEL RELAY NEEDED TO BE REPLACED. SUPPOSEDLY THIS WAS GOING TO FIX ALL MY PROBLEMS. THE DAY AFTER GETTING THE CAR BACK, IT FAILED. NO START WHILE SITTING IN FRONT OF A CUSTOMERS HOUSE. AND OF COURSE, THE THREE WARRANTY'S I HAVE DO NOT COVER THE ISSUE AND SINCE THEY NEVER "DIAGNOSED" THE PROBLEM WHEN I BROUGHT IT IN DAYS AFTER PURCHASE I AM TO PAY ALL OUT OF POCKET FEES. *TR

07/18/2014
Components: SERVICE BRAKES
Incident Date: 07/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG3BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE DEALER WAS UNCERTAIN OF WHEN THE PART WAS TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE FAILURE.

07/15/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG8BC******
Summary

WHEN ATTEMPTING TO USE THE PUSH BUTTON IGNITION TO START THE VEHICLE, THE VEHICLE CRANK OVER TO START AND THEN STUTTER OUT OR CRANK TO START AND GET STUCK CRANKING UNTIL OPERATOR SHUT IT DOWN- SOMETIMES WOULD NOT SHUT DOWN IMMEDIATELY BUT KEEP STUTTERING FOR A SHORT PERIOD OF TIME. UPON BRINGING TO DEALERSHIP, THE MECHANIC IDENTIFIED ISSUES W/ LARIANT #5 STATING NEED TO BE REPLACED WITH THE NEW STYLE LARIANT #6. DEALERSHIP INFORMED ME- NOT COVERED UNDER ANY TYPE OF WARRANTY. WHY NOT? WHAT IS WRONG WITH LARIANT #5 THAT NEEDED TO BE UPGRADED TO A NEW VERSION? AFTER RESEARCHING ONLINE, MULTIPLE OWNERS OF THE 2011 DURANGO HAVE REPORTED ISSUES OF THIS SAME PART. AN INVESTIGATION NEEDS TO BE PERFORMED ON THIS FAULTY PART FROM THE FACTORY. DODGE IS AWARE OF THIS SAFETY ISSUE AND HAS DONE NOTHING TO RESOLVE AND NO RECALL HAS BEEN ISSUED. THIS HAS RESULTED IN HEAVY CONSUMER OUT OF POCKET COSTS FOR A NEWER VEHICLE. *TR

07/11/2014
Components: SERVICE BRAKES
Incident Date: 05/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG3BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR UPDATED 8/27/14*CN UPDATED 8/29/2014 *JS

07/08/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/03/2014
Crash: No
Fire: No
Summary

WOKE UP THE DAY BEFORE THE FOURTH OF JULY AND GOT MYSELF AND THE KIDS READY TO TRAVEL OUT OF TOWN. LOADED EVERYONE IN THE CAR AND THE TRUCK WOULDN'T START. I PUSHED THE BUTTON AND IT ACTED LIKE IT WOULD START BUT IT WOULD NEVER TURN OVER. I TRIED FOR TWENTY MINUTES AND COULD NOT GET IT STARTED. I HAD TO GET IT TOWED TO THE DEALERSHIP. THEY FIRST SAID IT WAS A WIRING AND IT WOULD BE COUPLE OF DAYS. BUT THEN THEY CALLED BACK TODAY AND SAID IT IS THE TIPM AND THEY ARE NOT SURE HOW LONG IT WILL BE BECAUSE THEY HAVE TO ORDER THE PART AND IT WILL TAKE "AWHILE" TO GET IT IN. THIS IS MY ONLY VEHICLE TO GET ME TO WORK AND THREE KIDS TO ALL THE PLACES THEY HAVE TO BE. THIS IS GOING TO BE A HEADACHE AND THE PRICE WENT FROM 200 DOLLARS TO OVER 1,000 DOLLARS. I COULD TAKE THAT AND USE IT ON A DOWNPAYMENT FOR SOMETHING ELSE. CHRYSLER IS WAY OUT OF LINE ALLOWING CONSUMERS TO DEAL WITH A PROBLEM THAT THEY CREATED. *JS

07/07/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/05/2014
Crash: No
Fire: No
Summary

ON SATURDAY MORNING I ATTEMPTED TO CRANK MY 2011 DODGE DURANGO MY PUSH START AND IT TRIED TO CRANK BUT WOULD NOT. I HAD TO REMOVE THE PUSH START BUTTON AND CRANK THE CAR MANUALLY, WHICH TOOK SEVERAL ATTEMPTS. AFTER I GOT IT STARTED I HAD NO MORE TROUBLE THAT DAY. ON SUNDAY THE PROBLEM GOT WORSE. IT AGAIN HAD TO REMOVE THE REMOTE START BOTTON BECAUSE THE CAR WOULD CONTINUOUSLY TRY TO START WITHOUT SUCCESS. WHEN WE WOULD GET THE CAR STARTED IT WOULD IMMEDIATELY DIE. AFTER SEVERAL ATTEMPTS AND PRESSING THE GAS WE WERE ABLE TO GET THE CAR STARTED. I BEGAN TO READ ONLINE AND FOUND THAT THOUSANDS OF PEOPLE ARE HAVING THE SAME ISSUE AND THAT IT IS A FUALTY TIPM. I CONTACTED THE DODGE DEALER AND HAVE AN APPOINTMENT TO TAKE MY CAR IN. NOT HAPPY!! *JS

06/28/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/26/2014
Crash: No
Fire: No
Summary

MY 2011 DODGE DURANGO HAS BEEN HAVING TROUBLE STARTING OVER THE PAST FEW DAYS. IT WOULD NOT START AND JUST KEPT TRYING TO TURN OVER. EVENTUALLY AFTER A FEW ATTEMPTS IT WOULD START. THEN TODAY IT STARTED AND AFTER I LEFT THE HOUSE AND WAS DRIVING WITH MY 3YR OLD IN THE CAR, THE DURANGO STALLED IN THE MIDDLE OF THE ROAD. THANKFULLY I WAS APPROACHING A STOP SIGN SO I WAS NOT GOING VERY FAST. IT STARTED UP AGAIN BUT NOW TONIGHT IT SOUNDS LIKE THERE IS A FAN RUNNING UNDER MY CAR, AND THE CAR IS OFF. I AM VERY CONCERNED ABOUT ALL OF THE THINGS I HAVE BEEN READING ABOUT THIS ISSUE AND I BELIEVE THIS IS A HUGE SAFETY CONCERN THAT NEEDS TO BE ADDRESSED IMMEDIATELY!!!! *TR

06/27/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT7BC******
Summary

PROBLEMS I'VE SEEN OVER THE LAST YEAR THAT SEEM TO BE RELATED TO FAULTY TIPM: - FAILURE TO DETECT KEY - THINKS KEY HAS LEFT VEHICLE - REMOTE START DISABLED - FAILURE TO START VEHICLE - "KEY BATTERY LOW" MESSAGE (KEY BATTERIES ARE IN FACT FULL CHARGE) - WHILE DRIVING: - BATTERY LIGHT COMES ON (NEARLY EVERY TIME THE VEHICLE IS DRIVEN) - ENTIRE DASH 'REBOOTS' OR RESETS COMPLETELY - HAVE HAD ALTERNATOR AND REMOTE START MODULE REPLACED (UNDER WARRANTY) - PAID TO HAVE BATTERY REPLACED AT ABOUT 2.5 YEARS INTO OWNERSHIP NOT ONCE HAS ANY SERVICE PERSON EVEN MENTIONED TIPM. *TR

06/25/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT9BC******
Summary

WHILE DRIVING 65 MPH ON A HIGHWAY, MY DURANGO CITADEL STALLED IN TRAFFIC, ALMOST CREATING A HORRIBLE ACCIDENT. *TR

06/25/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT9BC******
Summary

ON JUNE 20, 2014, MY DODGE DURANGO CITADEL STALLED IN TRAFFIC AT 50 MPH, ALMOST CAUSING A HORRIBLE ACCIDENT. THIS WAS THE 2ND TIME IT HAD OCCURRED. I COASTED THE VEHICLE TO A SIDE STREET. *TR

06/18/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/10/2014
Crash: No
Fire: No
Summary

THE TRUCK DON'T START IS A PROBLEM WITH THE PUSH START

06/18/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/26/2014
Crash: No
Fire: No
Summary

DURANGO HAD A DIFFICULT TIME STARTING, IT WOULD TAKE SEVERAL ATTEMPTS TO START ESPECIALLY AFTER SITTING OVER NIGHT OR DURING THE WORK DAY. BEFORE I COULD GET IT TO A DEALERSHIP, THE TRUCK FAILED TO START (THANKFULLY I WAS AT HOME) AND WE HAD TO HAVE THE TRUCK TOWED TO THE DEALERSHIP. AFTER ROUGHLY 2 WEEKS THE TIPM WAS REPLACED/REPAIRED AND I PICKED UP THE TRUCK ON 6/10/14. THE TRUCK NOW STARTS FINE, HOWEVER, THE SIGNAL LIGHTS DO NOT WORK, NOW- AND THE FOG LIGHTS FLASH WHEN THE SIGNAL LIGHTS ARE SUPPOSED TO BE ON! IN MANY CASES I HAVE HEARD THIS ALSO AFFECTS MY BRAKE LIGHTS!! MY LEGAL VEHICLE IS NOW ILLEGAL AND NOT AT MY OWN FAULT BUT THROUGH CHRYSLER/DODGE. *TR

06/16/2014
Components: SERVICE BRAKES
Incident Date: 02/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG7BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT OVER THE WINTER HER SERVICE BRAKES WERE DEPRESSING TO THE FLOOR AND FAILING TO PROPERLY ENGAGE INTERMITTENTLY. THE CONTACT TOOK HER VEHICLE TO THE DEALERSHIP FOR DIAGNOSTIC TESTING; HOWEVER, THE DEALER COULD NOT DUPLICATE THE FAILURE. SEVERAL MONTHS LATER, THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NOTICE 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE DEALER STATED THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

06/12/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/07/2014
Crash: No
Fire: No
Summary

MY 2011 DODGE DURANGO CRANKS BUT WONT TURN OVER AFTER SEVERAL TRIES IT WOULD START AND AFTER A FEW DAYS IT JUST WOULDN'T TURN ON AT ALL.SO I HAD TO CALL A TOW TRUCK TO TOW IT IN TO DEALERSHIP.STILL HAD EXTENDED WARRANTY ON MY DURANGO SO I TOOK IT BACK TO DEALERSHIP AND THEY INFORMED ME THEY WOULD HAVE TO REPLACE MY TIPM AND ALL I HAD TO PAY WAS MY DEDUCTIBLE.SO I PICKED IT UP WHEN THEY FIXED IT. DROVE IT HOME AND PUT ABOUT 30 MILES ON IT AND MY ENGINE LIGHT CAME BACK ON SO I CALLED AND THEY HAD ME TAKE IT BACK THE NEXT MORNING NOW THEY SAID IT WAS AN IGNITION COIL AND EXPECTED ME TO PAY MY DEDUCTIBLE AGAIN. AFTER SOME DISCUSSION THEY WAVED TO FEE.AND I RECEIVED MY CAR BACK AFTER ANOTHER DAY IN A HALF. I DROVE IT HOME AND AS I GOT THERE WE NOTICED THE RIGHT FRONT TURN SIGNAL DIDN'T WORK INSTEAD MY FOG LIGHTS WOULD BLINK SO I CALLED DEALERSHIP AND THEY SAID THEY NEEDED SOME CODES TO REPROGRAM THE TURN SIGNAL. I HAD ONLY PUT ABOUT 15 MILES ON IT SINCE I PICKED IT UP AND MY ENGINE LIGHT IS BACK ON AGAIN. SO HERE I GO 4TH DAY BACK TO DEALERSHIP AND ITS SO FRUSTRATING THAT NO ONE CARES AFTER SO MANY COMPLAINTS ON THIS PART (TIPM).I GUESS THEY ARE WAITING TILL SOMEONE GETS HURT OR DIES. LIKE THE CASE WITH GM AND THERE FAULTY IGNITION SWITCH. I WAS LUCKY MY DURANGO STOPPED WORKING IN MY DRIVEWAY AND NOT ON THE ROAD CAUSE I HAVE 3 SMALL CHILDREN AND THEY ARE ALWAYS WITH ME.JUST PRAY TO GOD THAT NOTHING HAPPENS TO MY CHILDREN. *TR

06/06/2014
Components: SERVICE BRAKES
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GGXBC******
Summary

TL* THE CONTACT OWNS 2011 DODGE DURANGO. THE CONTACT RECEIVED NHTSA RECALL NUMBER 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE DEALER INFORMED THE CONTACT THAT PARTS WERE UNAVAILABLE. THERE WERE NO FAILURES.

06/05/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/04/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1D4RE4GG7BC******
Summary

CAR JUST SHUT OFF WHILE PULLING OUT INTO A BUSY INTERSECTION, WOULD NOT RESTART. THE STARTER WOULD ENGAGE BUT IT WOULD NOT START THE CAR...CAR ENGINE WOULD SPUTTER CONTINUOUSLY. LOSS OF POWER, AND ELECTRICITY. ALMOST CAUSED ME TO GET HIT FROM THE SIDE WHILE MY 2 KIDS WERE IN BACK SEAT!!!!!! THE OTHER CAR SLAMMED ON BREAKS STOPPING MERE INCHES FROM THE DRIVER-SIDE. A 5 CAR PILE UP BEHIND HIM OCCURRED DUE TO THIS MATTER! A GENTLEMAN PUSHED ME TO THE SIDE OF THE ROAD WHERE I WAITED FOR A TOW TRUCK. BEFORE THE TOW TRUCK ARRIVED I RESEARCHED PROBLEMS THIS VEHICLE ONLY TO FIND THAT I'M NOT THE ONLY ONE THAT HAS HAD THIS HAPPEN!!!!! AFTER THE CAR WAS TURNED OFF FOR A WHILE, I TRIED TO START IT AND IT WOULD START AFTER SEVERAL ATTEMPTS AND MY PUMPING THE GAS PEDAL TO KEEP IT AT A IDLE UNTIL THE ENGINE CAUGHT ON THAT IT WAS SUPPOSED TO BE RUNNING. I AVOIDED THE TOW FINE BUT DROVE MY CAR TO THE AUTOZONE 1/2 MILE UP THE ROAD (SAME SIDE OF THE ROAD...TOO SCARED TO CROSS INTERSECTIONS). THERE WAS NO DIAGNOSTIC CODE FOUND, WHICH COME TO FIND OUT IS ALSO COMMON WHEN THE TIPM IS FAULTY! EVERY TIME 3 OUT OF 5 TIMES I TRY TO START MY CAR I HAVE TO GO THROUGH THE SAME THING. THIS CAR IS NOT SAFE AND IT NEEDS TO BE FIXED ASAP. I HAVE A FAMILY AND A JOB THAT NEED THIS CAR TO OPERATE EFFICIENTLY. *TR

06/04/2014
Components: SERVICE BRAKES
Incident Date: 06/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG8BC******
Summary

I RECEIVED A SAFETY RECALL NOTICE P14 / NHTSA 14V-154 RELATED TO THE BRAKE BOOSTER ON MY CAR. I CALLED THE LOCAL DEALER (TATE CHRYSLER DODGE IN GLEN BURNIE, MD) TO SCHEDULE A REPAIR AND WAS TOLD DUE TO PARTS LIMITATIONS (THEY WERE ONLY ABLE TO ORDER 1 PART EVERY 7 DAYS) THAT IT WOULD BE APPROXIMATELY 1 YEAR BEFORE THE REPAIR CAN BE MADE BECAUSE I WAS AROUND NUMBER 60 ON THE LIST. THIS MEANS I WILL HAVE TO DRIVE THE VEHICLE THROUGHOUT THE WINTER, WHICH IS WHEN THE PART FAILURE IS MOST LIKELY TO OCCUR. *TR

06/02/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Incident Date: 01/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT3BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE TURNING SIGNALS WOULD NOT OPERATE, THE VEHICLE WOULD STALL SPORADICALLY AND THE WOULD OCCASIONALLY FAIL TO ACCELERATE. THE VEHICLE WOULD OPERATE NORMALLY ONCE RESTARTED AFTER STALLING, BUT THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE HAD MALFUNCTIONED. THE VEHICLE WAS REPAIRED BUT THE FAILURE WAS NOT REMEDIED. THE CONTACT ALSO INDICATED THAT THE REAR HATCH WOULD INDEPENDENTLY OPEN AND THE DOOR LOCKS WERE ALSO MALFUNCTIONING. THE CONTACT BECAME LOCKED IN THE VEHICLE FOR 20 MINUTES BEFORE THE POWER DOOR LOCKS BECAME OPERABLE. THE VEHICLE WAS NOT REPAIRED BUT WAS LATER DIAGNOSED WITH A 4-WHEEL LOW LOCK SWITCH FAILURE WHEN IT ROLLED DOWNHILL WHILE SECURED IN PARK. THE SWITCH WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

05/31/2014
Components: SERVICE BRAKES
Incident Date: 05/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG6BC******
Summary

CHRYSLER ISSUED A SAFETY RECALL FOR THE BRAKE BOOSTER ON MY VEHICLE AND SAID THE DEALERSHIP WOULD INSTALL A PROTECTIVE BRAKE BOOSTER SHIELD TO PREVENT WATER INGESTION AND PREMATURE CORROSION. IN THE LETTER, MAILED BY CHRYSLER, I WAS INSTRUCTED TO "CONTACT MY DEALER RIGHT AWAY TO SCHEDULE A SERVICE APPOINTMENT" AND THAT THE DEALER WOULD INSPECT MY VEHICLE, AND THEN EITHER INSTALL THE SHIELD OR REPLACE THE BRAKE BOOSTER IF REQUIRED, FREE OF CHARGE. UPON RECEIVING THE LETTER, I CONTACTED THE SERVICE DEPARTMENT AT ZIEGLER CHRYSLER DODGE JEEP AT 208 W GOLF RD SCHAUMBURG, IL 60195 (847) 882-8400. I WAS INFORMED THAT THEY DO NOT HAVE ANY PARTS IN STOCK AND THEY TOLD ME THE SAFETY ISSUE IS NOT A PROBLEM UNTIL BELOW FREEZING WEATHER, AND "THAT HE DIDN'T EXPECT ANY BELOW FREEZING WEATHER FOR A WHILE". AND THEN HE COMPLAINED BECAUSE EVERY CALL HE IS GETTING TODAY IS ABOUT THIS RECALL. THEY CLAIM TO BE A 5-STAR SERVICE DEALER. SHOULDN'T THE RECALL PROCESS BE MORE COORDINATED WITH DEALERSHIPS? WHY DON'T THEY HAVE THE SHIELDS AS INDICATED IN THE RECALL LETTER? THE SERVICE ADVISER IMPLIED THAT I CAN WAIT UNTIL WINTER BEFORE FINDING OUT IF THERE IS A PROBLEM. THAT DOESN'T SEEM SAFE. *TR

05/27/2014
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD6GTXBC******
Summary

WONT START JUST CRANKS AND WONT TURN OVER. IF START AFTER SEVER TIMES LOST COMPRESSION AND SHUT DOWN EVEN DRIVING IT. TREMBLING AND SHAKING WHEN ITS STARTS IF ITS STARTS. NOT TO ABLE TO START,SHUT OFF WITHOUT WARNINGS. *TR

05/20/2014
Components: SERVICE BRAKES
Incident Date: 05/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT2BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE DRIVER ATTEMPTED TO ENGAGE THE BRAKE PEDAL AND THE BRAKE PEDAL SANK TO THE FLOOR AT WHICH TIME THE VEHICLE FAILED TO STOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 42,900. UPDATED 10/02/14*LJ UPDATED 3/9/15 *JS

05/20/2014
Components: ELECTRICAL SYSTEM
Incident Date: 04/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG3BC******
Summary

VEHICLE WOULD NOT START, WOULD START THEN IT WOULD SHUT OFF WITHIN A FEW SECONDS OF BEING ON, THIS WOULD BE REPEATED SEVERAL TIMES BEFORE THE VEHICLE WOULD STAY ON AND WE COULD DRIVE IT. SOMETIMES IT WOULD BE FINE FOR THE REST OF THE DAY, OTHER TIMES IT WOULD BE A CONTINUED PROBLEM THROUGHOUT THE SAME DAY. THIS HAS BEEN ONGOING SINCE THE FIRST INCIDENT BACK IN APRIL 2014 . WE NOTIFIED THE DEALER THE PROBLEM STILL EXISTED, BUT THEY DID NOT FIND A SOLUTION. WE INFORMED THE DEALER OF PROBLEMS WITH THE TIPM MODULE AND THAT WE FELT THIS WAS THE PROBLEM, THE DEALER DENIED THIS WAS THE PROBLEM AND SAID THAT THE BATTERY WAS THE PROBLEM. WE ARE EXTREMELY CONCERNED THAT THE FUEL LINE RELAY REMAINS ACTIVE AND ENGAGED WHILE THE VEHICLE IS STANDING, THIS COULD BE POTENTIALLY LIFE THREATENING IF IT WERE TO BE REAR ENDED OR HIT BY A MOVING VEHICLE. WE ARE CONCERNED THAT OUR CHILDREN, ANYONE IN THE VEHICLE COULD BE SERIOUSLY INJURED OR KILLED IF THIS WERE TO HAPPEN. WITH HUNDREDS OF COMPLAINTS FROM CONSUMERS WITH CHRYSLER/DODGE VEHICLES EXPERIENCING THE VERY SAME PROBLEM AND WITH A NATIONAL BACK ORDER ON THE VERY PART THAT NEEDS FIXING, WE FIND IT UNCONSCIONABLE THAT THERE HASN'T BEEN A RECALL!! *TR

05/20/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG1BC******
Summary

THE VEHICLE STARTED SMOKING WHILE PARKED. VEHICLE WILL NOT START. IT WAS TAKEN TO A COLLISION CENTER, BUT THEY COULDN'T FIGURE OUT WHAT THE PROBLEM IS. THE VEHICLE WAS LATER TAKEN TO THE DODGE DEALER AND THEY STILL HAVE NOT DETERMINED THE PROBLEM OR CAUSE. THEIR GUESS IS THAT THERE WAS A SHORTAGE, OR PROBLEMS WITH THE TIPM (TOTALLY INTEGRATED POWER MODULES) AND THEY ALSO HAVE NOT BEEN ABLE TO START THE VEHICLE. *TR

05/14/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD6GT1BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THERE WERE SEVERAL ATTEMPTS BEFORE THE ENGINE WOULD START. THE FAILURE WAS A CONSTANT OCCURRENCE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. RK

05/12/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/05/2014
Crash: No
Fire: No
Summary

I RECENTLY PURCHASED A 2011 DODGE DURANGO. I LOVE THIS VEHICLE. ONLY PROBLEM I HAVE ENCOUNTERED JUST RECENT, IS THE REAR AC. FOR SOME REASON, IT WILL TURN TO HIGH FAN SETTING AND THE HIGHEST TEMPERATURE POSSIBLE. THE REAR CONTROLS ARE ON COOL AND THE FAN IS SET TO LOW. I ALSO HAVE THE SAME SETTINGS FOR THE FRONT. I HAVE READ DIFFERENT FORUMS ONLINE AND SEEN SEVERAL PEOPLE TALKING ABOUT THIS MATTER. YESTERDAY MY DAUGHTER BEGAN TO CRY BECAUSE THE 3RD ROW WAS EXTREMELY HOT FROM THE HEATER BEING ON. DO YOU KNOW OF CHRYSLER IS AWARE OF THE POSSIBLE PROBLEM. PLEASE RESPOND IF YOU CAN ASSIST ME. *TR

04/24/2014
Components: SERVICE BRAKES
Incident Date: 04/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG7BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 38,000. UPDATED 06/10/14*LJ UPDATED 8/23/2017*CN

04/02/2014
Components: SERVICE BRAKES
Incident Date: 03/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE3GG4BC******
Summary

WEATHER CONDITIONS WERE SNOWY AND ICY DURING MY DAILY COMMUTE. WHILE IN ROUTE TO MY PLACE OF WORK I WAS DRIVING DOWN A MILD INCLINE TOWARD A STOP LIGHT WHICH HAD JUST TURNED RED. I WAS TRAVELING AT A LOWER SPEED (30 TO 35 MPH) DUE TO DRIVING CONDITIONS. DUE TO THOSE ICY CONDITIONS MY ABS IMMEDIATELY KICKED IN AS I APPROACHED THE STOP LIGHT. FOR A MATTER OF SECONDS I HAD THE BRAKE PEDAL FIRMLY DEPRESSED CONTINUOUSLY ALL THE WAY TO THE STOP LIGHT AND I COULD HEAR THE TYPICAL ABS NOISE UNTIL MY VEHICLE STOPPED. ONCE TRAFFIC RESUMED I COULD FEEL A DIFFERENCE IN THE PRESSURE NEEDED TO APPLY AND ACTIVATE THE BRAKES. AS I CONTINUED DRIVING THE PRESSURE I NEEDED TO APPLY FOR BRAKING INCREASED DRAMATICALLY BUT WITH LESS AND LESS RESPONSE FROM THE BRAKES. AFTER ONLY 1 ADDITIONAL TRIP I REALIZED THE NEED FOR SERVICE WORK AND SCHEDULED SERVICE. ON MY SECOND TRIP AFTER THE INITIAL INCIDENT BRAKING BECAME EXTREMELY DIFFICULT AND THE DASHBOARD BRAKE WARNING LAMP CAME ON. MY THIRD TRIP WAS TO SERVICE WHICH WAS SCHEDULED AND THE BRAKE BOOSTER WAS FOUND TO BE THE ISSUE. INITIALLY THE SUPPLYING DODGE DEALER HAD TOLD THE REPAIR FACILITY WHICH DIAGNOSED THE ISSUE THAT THE PART WAS UNAVAILABLE BUT ORDERS WERE BEING SHIPPED SOON TO FILL BACK ORDERS. THIS SUGGESTED THAT THE BRAKE BOOSTER MAY BE PRONE TO SOME TYPE OF FAILURE. ONLINE RESEARCH AND CHAT INDICATED THIS TO BE A COMMONLY ADDRESSED ISSUE. I PURSUED THIS CONCERN WITH DODGE CUSTOMER SERVICE AS A SAFETY COMPLAINT WITH 2 DIFFERENT MESSAGES. THE DODGE CUSTOMER ASSISTANCE CENTER DID NOT ACKNOWLEDGE THIS AS A RECOGNIZED SAFETY ISSUE BUT ONLY AS A "OUT-OF-WARRANTY CONSIDERATION. SINCE ABS COMPONENTS ARE DESIGNED SPECIFICALLY FOR THESE TYPES OF DRIVING CONDITIONS, SAFETY CONCERNS STILL REMAIN REGARDING FURTHER ABS COMPONENT FAILURE UNDER NORMAL OPERATION. I HAVE RETAINED THE DEFECTIVE PART. *TR

04/02/2014
Components: ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKES
Incident Date: 01/11/2014
Crash: Yes
Fire: No
Summary

I WAS THE EXTREMELY PROUD OWNER OF A 2011 DODGE DURANGO. BY FAR THE BEST VEHICLE I HAVE EVER OWNED. ON JANUARY 11, 2014 WHILE ON OUR WAY HOME WITH OUR (2) CHILDREN, WE WERE HEADING DOWN A MOUNTAIN COMING INTO A TURN. IT WAS FOGGY THAT NIGHT AND UNSURE IF THERE WAS ICE ON THE ROAD I WAS DRIVING A MAXIMUM SPEED OF 20 MILES AN HOUR. I DRIVE THIS ROAD EVERY DAY, AS I HAVE FOR THE PAST 25 YEARS. WHEN I STARTED TO APPLY MY BRAKES, THEY LOCKED UP/GRABBED AT WHICH POINT WE STARTED TO GAIN SPEED AND WENT DIRECTLY INTO A GUARD RAIL ULTIMATELY TOTALING MY VEHICLE. I THANK ALL THAT IS GOOD IN THIS WORLD THAT NO ONE WAS SERIOUSLY INJURED, BUT EXTREMELY TERRIFIED AND THANKFUL THAT WE WERE NOT GOING ANY FASTER. THIS WAS THE WORST NIGHT OF MY LIFE AS WE STOOD IN THE MIDDLE OF THE NIGHT A LONG THE ROAD WAITING FOR HELP. THE PSP DID NOT SHOW UP FOR ABOUT 2 HOURS AND ONCE THE TOW TRUCK GOT THERE WE HAD TO WAIT EVEN LONGER. I HAVE TO ASK MYSELF IF KNOWING ABOUT THE POSSIBILITY OF BRAKE CORROSION MAY HAVE PREVENTED THIS ACCIDENT. I KNOW VEHICLES ARE REPLACEABLE, BUT AS I SAID THIS WAS THE BEST VEHICLE THAT I HAVE EVER HAD AND I MISS IT TO THIS DAY. *TR

03/31/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GGXBC******
Summary

VEHICLE WOULD NOT START, WOULD START THEN IT WOULD SHUT OFF WITHIN A FEW SECONDS OF BEING ON, THIS WOULD BE REPEATED SEVERAL TIMES BEFORE THE VEHICLE WOULD STAY ON AND WE COULD DRIVE IT. SOMETIMES IT WOULD BE FINE FOR THE REST OF THE DAY, OTHER TIMES IT WOULD BE A CONTINUED PROBLEM THROUGHOUT THE SAME DAY. THIS HAS BEEN ONGOING SINCE THE FIRST INCIDENT BACK IN NOVEMBER OF 013, AND WE DID TAKE IT TO THE DEALERSHIP WHERE WE PURCHASED IT NEW AND THEY SAID IT WAS ONLY THE COMPUTERS NEEDING TO BE CALIBRATED OR RESET. WE NOTIFIED THE DEALER THE PROBLEM STILL EXISTED, BUT THEY DID NOT FIND A SOLUTION. WE INFORMED THE DEALER OF PROBLEMS WITH THE TIPM MODULE AND THAT WE FELT THIS WAS THE PROBLEM, THE DEALER DENIED THIS WAS THE PROBLEM. IT IS NOW MARCH, 2014 AND IN RECENT DAYS WE HAVE EXPERIENCED THE VEHICLE'S FUEL LINE RELAY STAYING ENGAGED AFTER WE HAVE TURNED OFF AND REMOVED THE KEY FROM THE VEHICLE. THIS NEW PROBLEM WILL STAY ONGOING UNTIL WE REMOVE THE M20 FUSE. WE HAVE CONTACTED THE DEALERSHIP AND WILL BRING IT IN. WE PHYSICALLY WENT TO THE DEALER AND SPOKE WITH A SALES REP. WHO WAS GIVING US THE IMPRESSION HE HAD NO IDEA WHAT THE PROBLEM WAS AND SAID THAT NO ONE THERE COULD COME OUT TO HEAR THE SOUND OF THE FUEL LINE REMAINING ENGAGE, WE WOULD HAVE TO COME BACK WHEN A SERVICE PERSONAL CAN HEAR IT AND ADVISE ON IT. WE ARE EXTREMELY CONCERNED THAT THE FUEL LINE RELAY REMAINS ACTIVE AND ENGAGED WHILE THE VEHICLE IS STANDING, THIS COULD BE POTENTIALLY LIFE THREATENING IF IT WERE TO BE REAR ENDED OR HIT BY A MOVING VEHICLE. WE ARE CONCERNED THAT OUR CHILDREN, ANYONE IN THE VEHICLE COULD BE SERIOUSLY INJURED OR KILLED IF THIS WERE TO HAPPEN. WITH HUNDREDS OF COMPLAINTS FROM CONSUMERS WITH CHRYSLER/DODGE VEHICLES EXPERIENCING THE VERY SAME PROBLEM AND WITH A NATIONAL BACK ORDER ON THE VERY PART THAT NEEDS FIXING, WE FIND IT UNCONSCIONABLE THAT THERE HASN'T BEEN A RECALL!! *TR

03/23/2014
Components: SERVICE BRAKES
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG5BC******
Summary

OCCASIONALLY WHEN BRAKING, PARTICULARLY AT SPEEDS BELOW 35 MPH, THE BRAKE PEDAL STIFFENS UP AND THE CAR CONTINUES TO TRAVEL DESPITE DEPRESSING THE BRAKE PEDAL AS HARD AS POSSIBLE. THIS IS A REPEATING PROBLEM. MY CONCERN IS THAT EVENTUALLY THIS COULD LEAD TO A CRASH. I NOTICE THIS PROBLEM HAS BEEN REPORTED AND BY OTHERS AND RECALLS HAVE BEEN ISSUED ON 2012 THROUGH 2013, BUT MY VEHICLE IS NOT INCLUDED BECAUSE IT IS A 2011. THIS IS A SAFETY HAZARD AND SHOULD BE ADDRESSED BY CHRYSLER IMMEDIATELY. *TR

03/03/2014
Components: POWER TRAIN
Incident Date: 06/21/2012
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE6GT5BC******
Summary

POWER TRAIN THUMP AND SHUDDER, CONSTANTLY COMPLAINED TO DEALERSHIP, DID NOT TAKE ANY ACTION UNTIL RECENTLY (JAN 2014 WITH APPROXIMATELY 58,000 MILES), WHEN THE AUTOMATIC 4 WHEEL DRIVE WOULD NOT ENGAGE IN POOR WINTER DRIVING CONDITIONS. NO CODES RELATED TO THE PROBLEM, I DROVE THE VEHICLE AND DEMONSTRATED THE PROBLEM. DEALER COULD NOT RECREATE PROBLEM WHEN CHRYSLER TECHNICIAN CAME TO SERVICE LOCATION. IT IS LIKELY THE SYSTEM WAS RESET TO LEARN MODE, TRANSMISSION DID NOT DISPLAY PROBLEM DURING LEARN MODE.REBUILT THE TRANSMISSION AND REPLACED THE TRANSFER CASE (OVER 9 WEEKS IN THE SHOP). PROBLEM MAY HAVE BEEN SOLVED, BUT HAVE NOT BEEN ABLE TO DRIVE THE VEHICLE DUE TO WEATHER AND BUSINESS TRAVEL. THE TRANSMISSION IN THIS YEAR IS A MERCEDES UNIT, EFFECTIVELY A [XXX] STEP CHILD WITH NO ONGOING TECHNICAL SUPPORT.. THE DRIVE TRAIN INTEGRATION WITH ENGINE CONTROLS AND DIAGNOSTICS DANGEROUSLY INEFFECTIVE. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

03/03/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/21/2012
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE6GT5BC******
Summary

JUNE OF 2013, ENGINE START PROBLEMS, CRANK AND NO START, OR CRANK AND RUN VERY ROUGH -- SEVER MISFIRES. COMPLAINED TO DEALER, NO CODES, SO THEY SAY NO PROBLEM. PROBLEM BECAME MORE SEVERE, RECORDED VIDEO AND AUDIO OF THE PROBLEM ON MY PHONE. ALSO HAD ISSUE WITH SIRIUS/XM LOOSING ALL STATION PRESETS, AND THE VEHICLE WOULD LOOSE CONNECTION WITH THE KEY FOB. COULD BE POWER ISSUE. THEY OPTED TO REPLACE THE FUEL PUMP WITH NO DIAGNOSTICS TO CONFIRM THAT THIS WOULD CORRECT THE PROBLEM. AFTER THE FUEL PUMP WAS REPLACED TOOK THE VEHICLE HOME, NEXT MORNING IT WOULD CRANK AND NOT START. THE VEHICLE WAS TOWED TO THE DEALER, EVENTUALLY THE TIPM (TOTALLY INTEGRATED POWER MODULE) WAS REPLACED. AT LEAST ONE ISSUE WITH THE TIPM HAS BEEN SUBSTANDARD SOLID STATE RELAYS INSIDE THE MODULE. THIS FUNDAMENTAL FLAW HAS SEEMED TO CAUSE A FLOOD OF PROBLEMS ACROSS THE CHRYSLER PRODUCT LINE WITH A WIDE RANGE OF SYMPTOMS. DUE TO THE WIDE RANGE OF SYMPTOMS, VERY POOR BUILT IN DIAGNOSTICS, AND THE INABILITY OR UNWILLINGNESS OF SERVICE DEPARTMENTS TO PROPERLY DIAGNOSE PROBLEMS, THIS HAS LED TO UNDER REPORTING OF TIPM ISSUE. PLEASE ASK FOR DATA FROM CHRYSLER REGARDING TIPM REPLACEMENTS FOR MODEL YEARS SINCE ITS INTRODUCTION. I STILL HAVE INTERMITTENT PROBLEM WITH ENGINE STARTING AND RUNNING VERY ROUGH (SEVERE MISFIRES), NO CODES ALONG OTHER ELECTRICAL PROBLEMS. THIS VEHICLE IS NOT SAFE IF THE SYSTEMS OF THIS VEHICLE DO NOT OPERATE PROPERLY AND IN UNISON. THE TIPM IS AN ACHILLES HEEL THAT POSES A SIGNIFICANT DANGER TO DRIVERS AND THE MOTORING PUBLIC. *TR

03/02/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/03/2014
Crash: No
Fire: Yes
Summary

VEHICLE HAD PROBLEMS STARTING EARLIER IN THE DAY. APROX 3AM NEIGHBORS KNOCKED ON OUR WINDOWS SAYING IT WAS ON FIRE. FIRE DEPT PUT FIRE OUT WHICH STARTED IN ENGINE COMPARTMENT. TOTAL LOSS. *TR

02/19/2014
Components: EXTERIOR LIGHTING
Incident Date: 02/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG5BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHEN SHE TURNED ON THE FRONT PASSENGER'S SIDE SIGNAL, THE FRONT DRIVER'S SIDE AND THE FRONT PASSENGER'S SIDE FOG LIGHTS BLINKED ERRONEOUSLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPLACED THE FRONT PASSENGER'S SIDE HEADLIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE MILEAGE WAS 81,000.

02/12/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 11/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT3BC******
Summary

TIPM WAS REPLACED AND VEHICLE STARTED TO DO THE SAME SIMILAR THINGS, HOWEVER, THIS TIME IT LOCKED MY 9 YR. OLD DAUGHTER IN THE VEHICLE WITH IT RUNNING AND THE KEY FOB WAS IN THE VEHICLE. SHE HAD TO UNBUCKLE AND LET ME IN. THE ELECTRICAL SYSTEM STILL HAS A MIND OF ITS OWN, STALLS IN ROAD AT DIFFERENT SPEEDS, ALSO WHILE DRIVING IT ACTS LIKE THE ENGINE IS SHUTTING OFF THEN IT COMES BACK, AND CONTINUES THIS PROCEDURE A FEW TIMES UNTIL IT FINALLY COMES BACK TO LIFE. 4LOW HAS NOT PROPERLY WORKED EVER, AND IS A DANGER WHEN IN AN EMERGENCY SITUATION, AND YOU NEED IT. THEY SAY THEY HAVE REDESIGNED THE 4LOW, EVIDENTIALLY THERE ARE PROBLEMS WITH IT. THE DEALERSHIP, SHEETS, SAYS THERE'S NOTHING WRONG WITH THE PART AGAIN.VEHICLE STARTS AND DIES, STALLS IN ROAD, ACTS LIKE IT'S GOING TO STALL AND COMES BACK, CONTROLS INSIDE VEHICLE DO WHATEVER THEY WANT TO DO WHEN THEY WANT TO. FRONT SIGNAL LIGHT KEEPS BLOWING, AND WILL NOT TAKE A BULB, IT BLOWS THEM OUT EVERY TIME, SO WHEN BLINKER IS TURNED ON THE FOG LIGHTS FLASH UP FRONT, LIKE HAZARD FLASHERS. THE BACK PASSENGER BULB HAS BEEN REPLACED MANY TIMES, AND FOR NOW THEY ARE THE ONLY SIGNALS WORKING, EXCEPT FOR THE ONES ON THE MIRRORS. FUEL PUMP STAYS ON SOMETIMES AFTER VEHICLE IS SHUT OFF. BASICALLY THE VEHICLE IS STILL A DANGER TO ANYONE INSIDE IT, AND TO ANYONE ON THE ROAD, DUE TO THE FACT THAT IT CAN CAUSE AN ACCIDENT AT ANY GIVEN TIME. THE VEHICLE LOCKED UP IN 4LOW/TOW-HAUL MODE, AND THEN THE ENTIRE TRANSMISSION LOCKED UP. HAD TO COME HOME APPROX. 1-2 MILES AT A VERY LOW SPEED, WITH HAZARD LIGHTS ON, AND THEN HAD TO COAST IN DRIVEWAY BECAUSE THE TRANSMISSION HAD NO GEARS, AND LOCKED UP. DODGE REALLY NEEDS TO RECALL THIS. IF THEY DESIGNED THIS VEHICLE CORRECTLY THE FIRST TIME NONE OF THE MAINTENANCE WOULD BE NECESSARY, AND WE WOULD NOT HAVE HAD TO CALL DODGE SO MANY TIMES. IF THE PROBLEM WAS NOT RECURRING THE ISSUE WOULD BE RESOLVED. *TR

02/07/2014
Components: ELECTRICAL SYSTEM
Incident Date: 01/27/2014
Crash: No
Fire: No
Summary

WHILE DRIVING 35 MPH THE BATTERY LIGHT ILLUMINATED, THE DASHBOARD LIGHTS STARTED GOING ON AND OFF, AND THE WINDSHIELD WIPERS ACTIVATED. THE CAR THEN LOST ALL POWER, ACCELERATION, AND POWER STEERING. THE CAR WAS TOWED TO MY MECHANIC WHO DIAGNOSED A FAILED ALTERNATOR. AFTER THE ALTERNATOR WAS REPLACED, THE CAR STILL WOULD NOT FUNCTION PROPERLY. THE CAR THEN HAD TO BE TOWED TO THE NEAREST DEALER WHO DIAGNOSED A POWERTRAIN CONTROL MODULE FAILURE(PCM). THE PCM WAS ON BACKORDER BUT PART WAS RECEIVED 1 WEEK LATER. THE PCM HAD TO BE REPLACED AND REPROGRAMMED. DODGE REFUSES TO TAKE RESPONSIBILITY FOR THE ALTERNATOR THAT FAILED DUE TO THE FAULTY PCM. *TR

02/04/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT9BC******
Summary

TIPM FAILURE. VEHICLE WILL NOT START. DODGE REFUSES ANY ASSISTANCE WITH REPAIR OF OVER $1200. CLASS ACTION LAWSUIT BY [XXX] HAS BEEN STARTED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

01/14/2014
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE5GG0BC******
Summary

TRIED TO START VEHICLE AND IT WOULD NOT START AND THE SMELL OF BURN WIRING THIS HAPPEN SEVERAL TIMES. I SEEN THE CHECK ENGINE APPEAR AND DISAPPEAR I THOUGHT MAYBE OXYGEN SENSOR, OR LOOSE WIRE. SO DURING THE HOLIDAYS NOVEMBER THE VEHICLE CEASE TO START AND THE VEHICLE RADIO AND AIR BAG LIGHT CONTINUE TO OPERATE OFF AND ON. I CONTACTED A DEALER WHO STATED THAT THEY WOULD WORK ON THE VEHICLE AFTER THE HOLIDAY JANUARY 9 2014 BUT CHANGE IT TO THE 21 OF JANUARY SO I CONTACTED CHRYSLER DODGE CORP AND THEY GAVE ME A CASE NUMBER AND I STATED THAT OTHERS HAD THE SAME PROBLEM AND WAS THERE A RECALL. THEY SENT ME TO THE STEALERSHIP TO GET IT CHECK OUT. THEY STATED THAT IT WOULD TAKE THEM A WHILE TO CHECK IT OUT ONE DAY AND THEY SAID THEY FIXED THE PROBLEM (TIP MODULE) AND THAT I SHOULD PAY FOR IT AND IF NOT THEY WILL CHARGE ME 45 DOLLARS A DAY IF I DID NOT PICK IT UP. I STATED THAT I AM WAITING FOR THE DODGE CORP TO HELP WITH THE BILL. THEY THEN STATED THEY ARE NOT GOING TO HELP AND IF I DON'T PAY THEY WILL ENFORCE THEIR EXTRA MONIES FOR HAVING IT THERE. I THOUGHT THEY WANTED CUSTOMERS NOT CHASE THEM AWAY. GO FIAT. *TR

01/06/2014
Components: ENGINE
Incident Date: 12/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD5GTXBC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 51,000.

01/06/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG0BC******
Summary

2011 DODGE DURANGO... TROUBLE STARTING. WE PURCHASED IT NEW IN MARCH OF 2011. WE HAVE BEEN HAVING THIS PROBLEM SINCE JUNE 2013. IT TAKES 8-15 TRIES TO GET THE CAR STARTED. IT KEEPS GETTING WORSE. MY CAR ALSO HAS A "FAN SOUND" AFTER IT IS TURNED OFF. IT RUNS DOWN THE BATTERY AND BATTERY DIES EVERYDAY. *TR

01/03/2014
Components: ELECTRICAL SYSTEM
Incident Date: 01/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD6GT6BC******
Summary

VEHICLE HAS DIFFICULTY STARTING AND WILL JUST CONTINUE TO CRANK BUT NOT START. IT TAKES SEVERAL TRIES TO GET IT TO START. IT SEEMS TO BE THE TIPM MODULE. *TR

01/02/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG8BC******
Summary

VEHICLE IS HAVING ISSUES STARTING, EITHER BY REMOTE START OR BY PUSHING THE START BUTTON. THERE HAVE BEEN MANY DOCUMENTED CASES OF THIS ON THE 2011 MODEL YEAR. ALL HAVE BEEN ATTRIBUTED TO THE FAILURE OF THE "TOTALLY INTEGRATED CONTROL MODULE" TICM. CONTACTED THE DEALERSHIP THEY SAY IT IS NOT UNDER WARRANTY AND THERE IS NO RECALL FOR IT EITHER. THE DEALERSHIP STATES REPAIRS HAVE TO BE PAID BY ME. *TR

12/09/2013
Components: ELECTRICAL SYSTEM
Incident Date: 12/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD3GG0BC******
Summary

THE VEHICLE WOULD NOT START. THE ENGINE WOULD TURN OVER BUT THERE WAS EITHER NO FUEL OR IGNITION SPARK. CONTINUED TO TRY TO START THE VEHICLE BUT REFUSED TO START. AFTER ABOUT 6 - 8 MINUTES OF TRYING, IT STARTED. THE VEHICLE STARTED EVERY TIME AFTER THAT BUT THE NEXT MORNING IT REFUSED TO START. AGAIN AFTER 6 - 8 MINUTES OF TRYING, IT STARTED AND STARTED EACH TIME FOR THE REST OF THE DAY. THIS REPEATED ITSELF EACH DAY. THE DEALER DIAGNOSED IT AS THE "TOTALLY INTEGRATED CONTROL MODULE" FAILED. *TR

12/06/2013
Components: ELECTRICAL SYSTEM
Incident Date: 10/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG6BC******
Summary

ABOUT 2 MONTHS AGO (AT AROUND 50000 MILES), I STARTED EXPERIENCING PROBLEMS WITH STARTING THE VEHICLE. IF I USED THE PUSH BUTTON, IT WOULD JUST KEEP TRYING TO TURN OVER BUT WOULDN'T START. I REMOVED THE BUTTON, THINKING THAT MAY HAVE SOMETHING TO DO WITH IT BUT IT DIDN'T HELP THE PROBLEM HAS CONTINUED TO GET WORSE, AND TODAY, IT TOOK APPROXIMATELY 20 TRIES TURNING THE KEY TO FINALLY GET IT TO START. FOR A FEW DAYS I WAS ABLE TO START IT BY REMOTELY STARTING IT, BUT NOW THAT DOESN'T WORK EITHER. ABOUT TWO WEEKS AGO, I DID TAKE IT TO THE DODGE/CHRYSLER/JEEP DEALER WHERE IT WAS PURCHASED AND WHO HAS PERFORMED ALL MAINTENANCE ON THE CAR SINCE ITS PURCHASE. THEY COULD NOT GET IT TO "ACT UP" BUT GUESSED THAT IT IS THE TIPM AND QUOTED ME $1,067 TO REPAIR/REPLACE. I WAS TOLD THE PART ITSELF WAS $800. I WAS ALSO TOLD THAT CHRYSLER WAS WORKING ON SOME SORT OF BY-PASS THAT SHOULD BE AVAILABLE IN MARCH 2014, AND WILL BE MUCH CHEAPER. BASED ON THE FACT THAT EVERY DAY STARTING GETS MORE PROBLEMATIC, THERE IS NO WAY I CAN WAIT UNTIL MARCH TO REPAIR THE VEHICLE. EVERY DAY I WONDER IF THIS IS THE DAY IT WON'T START AT ALL. ON THE OTHER HAND, FROM WHAT I'M READING ONLINE, IT APPEARS I PROBABLY CAN'T GET THE PART ANYWAY, BECAUSE THERE ARE APPARENTLY SO MANY ORDERS FOR THIS PART, THAT IT IS ON BACK ORDER AND PEOPLE ARE WAITING MONTHS TO GET THE PART. I LIVE RURALLY AND HAVE TO HAVE A RELIABLE VEHICLE. I HAD A 2000 DURANGO THAT NEVER HAD ANY PROBLEMS LIKE THIS AND WAS THE MAIN REASON I BOUGHT THIS ONE. "BOUGHT" - MEANING I STILL HAVE OVER 3 YEARS OF PAYMENTS LEFT, AND AM FACING MAJOR REPAIR BILLS AS WELL, WHICH I CAN'T AFFORD. DISAPPOINTED IS A VERY POLITE WORD FOR HOW I'M FEELING RIGHT NOW. *TR THE CONSUMER REFERENCED RECALL # 14V530000. SHE IS SEEKING REIMBURSEMENT FOR THE REPLACEMENT OF THE TIPM. UPDATED 02/04/15

12/06/2013
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG1BC******
Summary

VEHICLE HAVING ISSUES CRANKING, TAKES AWHILE TO GET IT STARTED, STALLS OUT WHILE DRIVING. *TR

12/04/2013
Components: ELECTRICAL SYSTEM
Incident Date: 12/02/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS INTERMITTENTLY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE TOTAL INTEGRATED POWER MODULE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.

12/01/2013
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG4BC******
Summary

THE PAST 2 MONTHS, MY VEHICLE HAS BEEN GIVEN ME PROBLEMS STARTING ENGINE- I TURN KEY TO START AND IT JUST CRANKS! IN OCTOBER, I BROUGHT TO DODGE DEALERSHIP AND THEY TOLD ME IT NEEDED A "SOFTWARE UPDATE"- THAT DIDN'T DO ANYTHING. IT RANDOMLY STARTS WHEN IT WANTS! THEN THE PAST WEEK IT GOT REALLY BAD- NOT STARTING AT ALL! BLACK FRIDAY LEFT TO SHOP EARLY IN MORNING- WOULDN'T START, SO TOOK HUSBAND'S TRUCK- GOT BACK AT NOON- TRIED AGAIN CAR STARTED- SO ME AND MY LITTLE GIRL WENT INTO TOWN- STOP AT TRAFFIC RED LIGHT- THEN LIGHT TURNED GREEN- PRESSED GAS TO GO AND NOTHING HAPPENED!!!! MY CAR RANDOMLY JUST TURNED OFF AT LIGHT! AS CARS HONKED FOR ME TO GO I HURRIED AND PUT CAR IN PARK AND PRAYED FOR IT TO CRANK- IT DID- AND DROVE STRAIGHT TO DEALERSHIP- AGAIN THEY SAID IT WAS AN SOFTWARE UPDATE! WELL ITS SUNDAY AND MY VEHICLE IS AT MY MOM'S BECAUSE IT WON'T START AT ALL! I'M READING A LOT OF COMPLAINTS OF TICM- THAT IS BACKORDERED- I WILL CALL DEALER TOMORROW - I REALLY LOVE MY DURANGO AND HOPE IT CAN BE FIXED. *TR

11/27/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/11/2013
Crash: No
Fire: No
Summary

I AM HAVING PROBLEMS WITH THE 2011 CAR STARTING UP. I TRIED TO START IT AT LEAST 5 TIMES BEFORE STARTING. THEN EVENTUALLY, IT WOULD NOT START AT ALL. I WENT TO THE DEALERSHIP AND THEY COULD NOT FIND PROBLEM AFTER COMPLETING A DIAGNOSTIC. LETTER THEY TOLD ME I WOULD HAVE TO PAY 100 DOLLARS PER HOUR IN ORDER FOR THEM TO LOOK AT THE FUEL PUMP. IF THAT WAS NOT THE PROBLEM, I WOULD STILL HAVE TO PAY FOR IT. I TOOK IT TO ANOTHER MECHANIC. THEY TOLD ME IT WAS THE FUEL BOX OF THE INTEGRATED POWER CONTROL MODULE. I HAVE NOT HAD MY CAR LONG, AND I READY TO SELL IT. NO MORE DODGES FOR ME. *TR

11/22/2013
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT7BC******
Summary

THE 2011 DURANGO WONT START. A BAD TOTALLY INTEGRATED POWER MODULE. OVER 800 ON BACK ORDERED. SEEMS TO BE A SERIOUS PROBLEM AND SHOULD BE RECALLED AND REPLACED BY CHRYSLER. *TR

11/21/2013
Components: ELECTRICAL SYSTEM
Incident Date: 10/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD6GT9BC******
Summary

MY VEHICLE (2011 DODGE DURANGO) STARTED TO NOT TURN OVER WHEN GOING TO START. IT ALMOST FELT LIKE THERE WAS NO GAS GETTING TO THROUGH. IT EVENTUALLY STARTED AFTER 3 TRIES. THE NEXT MORNING IT WAS WORSE AND TOOK 5 TRIES FOR IT TO EVENTUALLY START. AFTER TAKING IT TO A DODGE DEALERSHIP THE TOLD ME IT WAS THE FUEL PUMP AND I WOULD NEED TWO NEW PUMPS. I DECIDED TO TAKE THE VEHICLE TO MY LOCAL MECHANIC. HE INFORMED ME IT WAS ACTUALLY THE TOTALLY INTEGRATED POWER MODULE (TIPM). WHEN I WENT BACK TO THE DEALERSHIP TO INFORM THEM THEY MISDIAGNOSED THE PROBLEM AND IT WAS THE TIPM, THEY INFORMED ME THAT THERE WAS A 700+ WAITING LIST TO GET THIS UNIT, WOULD COST $1200 AND IT WOULD LIKELY TAKE 2-3 MONTHS TO GET IT. NO HELP WAS EXTENDED IN THE FORM OF A LOANER CAR OR HELPING PAY FOR A RENTAL. WHEN THIS HAPPENED I ACTUALLY HAD A 2014 DURANGO IN THE PROCESS OF BEING BUILT BUT THEY STILL DID NOT OFFER ANY HELP. I TOLD MY LOCAL MECHANIC ABOUT THE BACK ORDER ON THEN TIPM. HE THEN TOOK THE TIPM OUT AND SENT TO HIS COMPONENT GUY. HE ORDERED SOME PARTS AND SOLDERED THEM ON THE EXISTING TIPM. THIS TOOK A WEEK TO FINISH AND IS WORKING WITHOUT PROBLEM FOR A COST OF $400. WHY DODGE CHOOSES NOT HAVE SOMEBODY REPAIR THE ACTUAL TIPM LEADS ME TO BELIEVE ITS NOT AN HONEST DEALING. *TR

11/15/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 11/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG2BC******
Summary

VEHICLE WOULD HESITATE TO START, AFTER SEVERAL TRIES IT WOULD START. ON 11/11/13 WHEN THE CRUISE CONTROL WAS SET IT ACCELERATED BY ITSELF. I WAS TRYING TO START IT ON 11/12/13 AND 11/13/13, WHEN IT FINALLY STARTED IT ACCELERATED TO 4 1/2 RPM, SO DROVE IT TO THE DEALERSHIP AND I WAS TOLD IT WAS THE TIPM, WHICH ISNT AVAILABLE, BUT THERE ARE PARTS TO CORRECT THE PROBLEM. ONE PART WOULD BE AVAILABLE IN 4 BUSINESS DAYS AND THE WIRING PART WON'T BE AVAILABLE UNTIL 12/24/2013 ESTIMATED. THIS ID SUCH AN INCONVENIENCE! *TR

11/14/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GTXBC******
Summary

INCIDENT DATE START: 11/02/2013. THE VEHICLE WOULD NOT START. THE ENGINE WOULD TURN OVER BUT THERE WAS EITHER NO FUEL OR IGNITION SPARK. CONTINUED TO TRY TO START THE VEHICLE BUT REFUSED TO START. AFTER ABOUT 6 TO 8 MINUTES OF TRYING IT STARTED. THE VEHICLE STARTED EVERY TIME AFTER THAT BUT THE NEXT MORNING IT REFUSED TO START. AGAIN AFTER 6 TO 8 MINUTES OF TRYING, IT STARTED AND STARTED EACH TIME FOR THE REST OF THE DAY. THIS REPEATED ITSELF EACH DAY. THE DEALER DIAGNOSED IT AS THE "TOTALLY INTEGRATED CONTROL MODULE" FAILED. *TR

11/14/2013
Components: ELECTRICAL SYSTEM
Incident Date: 05/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG2BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT ALSO STATED THAT THE WIPERS ERRONEOUSLY ACTIVATED, AND THE CLIMATE CONTROLS AND DASHBOARD LIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURES RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

11/13/2013
Components: ELECTRICAL SYSTEM
Incident Date: 11/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG3BC******
Summary

HAVING PROBLEMS WITH PUSH START BUTTON AND REMOTE START WITH KEYFOB.....AT TIMES CAR CRANKS BUT IT DOESN'T TURN ON. HAVE TO TRY MANY TIMES BEFORE IT TURNS ON. *TR

11/09/2013
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
Incident Date: 11/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT3BC******
Summary

THE VEHICLE FAILED TO START. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SPORADICALLY STALLS WITHOUT WARNING. SUV WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE IS AT DEALERSHIP WITHOUT AN ETA ON REPAIR. PART IS ON BACK ORDER. VEHICLE HAS 36800 MILES. *TR

10/28/2013
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG5BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SPORADICALLY STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 55,000.

10/27/2013
Components: ELECTRICAL SYSTEM
Incident Date: 10/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG5BC******
Summary

THE VEHICLE WILL NOT START SOMETIMES. TOOK VEHICLE IN TO DEALERSHIP, AND IT DID NOT ACT THE WAY IT DID ON ME. SO THEY UPDATED THE SOFTWARE, THE VERY NEXT DAY THE VEHICLE WOULD NOT START REGULARLY. IT WOULD MAKE A NOISE LIKE IT WAS NOT GETTING ENOUGH GAS TO THE STATER. TOOK VEHICLE THE DEALERSHIP, THEN WAS TOLD IT WAS THE TIPM (TOTALLY INTEGRATED POWER MODULE). THIS ITEM IS NOT COVERED UNDER WARRANTY. THIS IS CURRENTLY OUR ONLY MODE OF TRANSPORTATION. IT IS THE FAMILY VEHICLE, USED ALSO FOR WORK. THE DEALERSHIP TOLD US THAT IT WOULD COST AT LEAST $1,000 TO HAVE IT FIXED. HOWEVER, I PURCHASED THIS VEHICLE LEAST YEAR IN OCTOBER, THIS SHOULD NOT BE HAPPENING ON VEHICLE OWNED LESS THEN A YEAR. NOW THE PART FOR THE VEHICLE IS NOT AVAILABLE AND I HAVE A USELESS VEHICLE SITTING IN MY DRIVEWAY AND CAN'T DRIVE OR MOVE IT. THIS SHOULD BE ON RECALL!!!!!! AND CONSUMERS SHOULD BE REIMBURSED FOR THEIR SUFFERING FROM CHRYSLER. I THINK THAT IT IS TIME THAT THE MEDIA BEWARE OF THE RAW DEAL CONSUMERS ARE GETTING FROM CHRYSLER. WHEN MY FIANCE DROVE IT TO WORK IT STALLED ON HER, COMPLETELY SHUT DOWN. SHE COULD HAVE BEEN SERIOUSLY INJURED!!!! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/25/2013
Components: ELECTRICAL SYSTEM
Incident Date: 10/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG3BC******
Summary

THE VEHICLE JUST DIED WHILE DRIVING IN A PARKING LOT LOSS OF POWER TO EVERYTHING INCLUDING STEERING AND BRAKES. IT WAS RESTARTED AND DRIVEN TO WHERE WE WERE STAYING. THE NEXT MORNING IT WOULD NOT START AFTER MANY ATTEMPTS. WE HAD IT TOWED TO THE NEAREST DODGE DEALER WHERE WE EVENTUALLY LEARNED IT WAS THE TIPM MODULE . WE ALSO LEARNED THAT THIS PROBLEM COULD BE A DANGEROUS ONE. WE WERE ALSO INFORMED THAT THIS PART IS ON ETERNAL BACK ORDER LEAVING US STRANDED 12 HOURS FROM HOME WITH A CAR FULL OF KIDS. DODGE NEEDS TO MAKE THIS RIGHT!!! I AM NOT SURE I WILL FEEL SAFE DRIVING THIS VEHICLE NOW THAT I KNOW THIS IS A REAL COMMON PROBLEM! *TR

10/25/2013
Components: ELECTRICAL SYSTEM
Incident Date: 10/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG2BC******
Summary

ON 10/24/2013 I STARTED THE CAR WITH THE KEY FOB BY THE TIME I REACHED THE VEHICLE IT WAS OFF THIS HAD HAPPENED BEFORE WHEN I HAD LESS THAN 1/4 OF GAS SO I THOUGHT NOTHING OF IT. DROVE TO WORK THE MORNING OF THE 25TH JUST FINE GOT READY TO GO TO LUNCH AND THE POST OFFICE USED THE KEY FOB TO REMOTE START BY THE TIME I GOT TO THE CAR IT WAS OFF WHEN I ATTEMPTED TO START IT WOULD NOT START CONTINUED TO MAKE A SOUND AS IF IT WAS STILL TRYING TO START. I FILLED THE TANK MIND YOU ON MY WAY TO WORK SO I KNEW IT WASN'T THE LACK OF GAS AT THIS POINT. I HAD TO HAVE IT TOWED DURING MY LUNCH BREAK TO THE DEALER WHO CALLED A FEW HOURS LATER TO INFORM ME IT WAS THE TIPM (TOTALLY INTEGRATED POWER MODULE) WHICH WOULD COST $1,230 NOT INCLUDING LABOR. OH THE CATCH IS THE PART IS ON BACK ORDER AND HE WILL NOT KNOW WHEN IT WILL GET HERE UNTIL HE PLACES THE ORDER. I QUESTIONED THE FACT THAT THIS WAS A RARE PART AND IF ANY RECALLS HAD BEEN ISSUED AS MY WARRANTY JUST RAN JUST REACHED 41K WARRANTY EXPIRED AT 35K. HE SAID NOT JUST WITH DURANGO'S BUT ALSO WITH OTHER DODGE MODELS SAID HE WOULDN'T KNOW WHEN PART WOULD ARRIVE UNTIL HE PLACED THE ORDER. WELL I CAN SEE NOW I NEED TO EXPECT THE WORST. THIS SHOULD BE A NATIONWIDE RECALL. *TR

10/24/2013
Components: ELECTRICAL SYSTEM
Incident Date: 08/15/2013
Crash: No
Fire: No
Summary

IT BEGAN WHEN THE CAR WOULD CRANK AND NOT START SEVERAL TIMES BEFORE ACTUALLY STARTING. I TOOK IT IN (FIGURING AT SOME POINT IT WOULD JUST NOT START AT ALL AND LEAVE ME STRANDED) AND THEY SAID THEY COULDN'T DUPLICATE IT AND SENT ME HOME. IT STARTED DOING IT AGAIN, SO I TOOK IT BACK IN AND THEY REFLASHED SOMETHING OR OTHER AND SENT ME ON MY WAY. THE REFLASH DID NOT FIX THE PROBLEM, BUT I DID NOT TAKE IT BACK IN, FIGURING I WOULD LEAVE WITH THE SAME RESULT. FINALLY, THE CAR DIED ON ME WHILE I WAS DRIVING IT, WITH MY SMALL CHILDREN IN THE CAR. NO POWER BRAKES, NO POWER STEERING. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD SAFELY. THANKFULLY I WAS NOT GOING TERRIBLY FAST AND THERE WERE NO OTHER CARS AROUND. I TOOK IT BACK IN AGAIN, AND THEY TOLD ME IT NEEDED A NEW TPIM. AFTER SPEAKING WITH DODGE, THIS IS APPARENTLY A COMMON PROBLEM IN THE '11 DURANGOS. THE NEW TPIM WAS INSTALLED, HOWEVER, FOR SOME REASON, ACTIVATING THE RIGHT TURN SIGNAL NOW FLASHES THE FOG LIGHTS. ACCORDING TO THE SERVICE DEPARTMENT, THIS IS DUE TO A SECOND FAULTY TPIM. *TR

10/23/2013
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG2BC******
Summary

I TOOK MY VEHICLE TO THE DODGE DEALER AND WAS TOLD THAT MY CAR COULD NOT CRANK BECAUSE OF A BAD TIPM MODULE. WELL THAT WAS A MONTH AGO, AS I WAS TOLD THE PART WAS ON BACK ORDER AND WOULD BE HERE OCTOBER 20TH. WELL THAT DATE CAME AND PASSED AND NOW I AM TOLD THE PART WILL NOT BE AVAILABLE UNTIL NOVEMBER 19TH. AS I AM A CUSTOMER WHO IS SUPPORTED DODGE I AM BEGINNING TO HAVE SECOND THOUGHTS AND WILL KEEP THIS IN MIND WHEN I PURCHASE ANOTHER VEHICLE. I CANNOT BELIEVE THAT THERE IS NOT A NATIONAL RECALL BECAUSE OF THE NUMEROUS CUSTOMERS THAT ARE AWAITING THIS PARTICULAR PART. WE NEED HELP FROM SOMEONE AS MY CAR WILL SIT FOR AT LEAST 2 MONTHS. *TR

10/23/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 02/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT3BC******
Summary

VEHICLE STALLED WHILE TURNING OFF 4-LANE AND TRAFFIC BEGAN TO COME WHICH HAD TO STOP UNTIL VEHICLE STARTED AGAIN. WIPERS, LIGHTS, AND RADIO CLOCK NOT FUNCTIONING CORRECTLY, BASICALLY ALL ELECTRICAL HAS NOT FUNCTIONED CORRECTLY AT ONE TIME OR ANOTHER. VEHICLE WILL NOT START, ALSO CONTINUOUSLY CRANKS FOR10 SECONDS AN SHUTS DOWN, HAS ALSO STARTED AN IMMEDIATELY DIED. FAN SOUND RUNNING UNDER BACK SEAT, THOUGHT WAS POSSIBLE TIRE GOING FLAT. AUTOMATIC START WILL NOT WORK AT TIMES. GOING 55MPH ON HIGHWAY AND ENGINE DIED. VERY VERY DANGEROUS VEHICLE TO DRIVE!!!!! PART IS SUPPOSED TO BE TIPM TOTAL INTEGRATED POWER MODULE, AND BE HERE IN 2-3 DAYS. *TR

10/21/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG3BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THE VEHICLE WOULD STALL SPORADICALLY DUE TO LACK OF FUEL REACHING THE ENGINE WHEN FIRST STARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE TIPM THAT POWERED THE FUEL PUMP TO THE ENGINE WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART NEEDED TO COMPLETE THE REPAIRS WAS ON BACKORDER. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 47,460.

10/18/2013
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG7BC******
Summary

ON SEPTEMBER 29TH THE VEHICLE HAD TROUBLE STARTING AND WOULD DIE WHEN YOU PUT IT IN DRIVE. MY WIFE WAS OUT OF TOWN AND THE VEHICLE DIED WHILE GOING THROUGH IN INTERSECTION. SHE WAS ABLE TO GET TO HER PARENTS AND AFTER DOING SOME RESEARCH ON LINE I FOUND THE VEHICLE HAD THE SAME SYMPTOMS AS MANY OTHERS WITH A FAULTY TIPM (TOTALLY INTEGRATED POWER MODULE). DODGE CONFIRMED IT WAS A BAD TIPM AND THE PART WAS REPLACED BY DODGE THOUGH NOT COVERED BY WARRANTY IT TOOK TWO WEEKS FOR THE PART TO ARRIVE AND THE TOTAL COST FOR REPAIRS WAS ALMOST $1200.00. *TR

10/09/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG7BC******
Summary

THE VEHICLE WILL NOT START, IT CRANKS FOR A LONG TIME, THEN NEEDS TO BE RESTARTED 5 TIMES PLUS BEFORE IT STARTS, OCCASIONALLY STALLING OUT, BEFORE FINALLY STARTING. THIS HAS BEEN GOING ON SINCE 9/18/13. AT TIMES IT LEAVES SOMETHING RUNNING IN THE BACK OF THE VEHICLE BY THE FUEL PUMP, EVEN WHEN THE VEHICLE IS TURNED OFF. BROUGHT TO THE DEALER ON 9/23/13 AND THEY FOUND THE PROBLEM TO BE THE TIPM (TOTALLY INTEGRATED POWER MODULE), WHICH IS ON A RESTRICTED BACKORDER WITH NO ETA. WE WERE TOLD TO PICK UP THE VEHICLE AND BRING IT BACK WHEN THE PART COMES IN. MY WIFE IS 9 MONTHS PREGNANT AND THIS IS OUR FAMILY VEHICLE, WHICH IS UNRELIABLE. TO MAKE IT WORSE THE VEHICLE STALLED GOING THROUGH AN INTERSECTION THE OTHER DAY, WHEN I WAS DRIVING WITH MY 1 YEAR OLD IN THE BACKSEAT, AND WE WERE ALMOST HIT, LUCKILY THERE WAS AN ANGEL LOOKING OVER US, AND THE OTHER VEHICLE STOPPED JUST IN TIME. I HAVE TRIED TO REACH OUT TO DODGE CUSTOMER SERVICE ABOUT THIS, AND THEY ARE NOT WILLING TO PAY FOR A LOANER/RENTAL AND THEY CAN GIVE NO ETA ON THE PART, AS THERE IS A COUPLE THOUSAND ON BACKORDER. MY FAMILY AND DODGE GOT LUCKY IN THIS SITUATION, BUT SOMETHING NEEDS TO BE DONE BEFORE THIS OCCURS AGAIN TO SOMEONE ELSE, AND SOMEONE IS INJURED OR KILLED. *TR

10/02/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG3BC******
Summary

BATTERY LIGHT CAME ON. MADE AN APPOINTMENT FOR SERVICE. NEVER MADE APPOINTMENT DATE. A/C WENT OUT, AIRBAG LIGHT CAME ON, RADIO STOPPED, LIGHTS FLASHED, WINDSHIELD WIPERS STARTED. CAR STALLED OUT WHILE DRIVING 30 MPH, LOST POWER STEERING. NO CRASH, ROLLED TO A SAFE STOPPING AREA. CAR WAS TOWED TO DEALER. DEALER SAID THE CAR NEEDED NEW BATTERY. NEW BATTERY WAS INSTALLED BUT CHECK BATTERY LIGHT WAS STILL ON. AFTER MORE TESTING, DEALER SAID ALTERNATOR NEEDED TO BE REPLACED. NEW ALTERNATOR WAS INSTALLED, BUT BATTERY LIGHT WAS STILL ON. DEALER PUT CALLS TO CHRYSLER. CHRYSLER SAID POSSIBLE BAD NEW ALTERNATOR REPLACE WITH ANOTHER NEW ALTERNATOR SUGGESTED. NEW ALTERNATOR REPLACED BUT SAME THING STILL HAPPENED, CHECK BATTERY LIGHT STILL ON. AFTER MORE CALLS TO CHRYSLER, NEW PCM ( POWERTRAIN CONTROL MODULE) SUGGESTED TO BE INSTALLED. PCM WAS REPLACED AS WARRANTY PART, NO CHECK BATTERY LIGHT. TOTAL COST OF ABOUT $1,000.00 FOR OUT OF WARRANTY PARTS. WITH IN A WEEK CAR WAS NOT STARTING, WOULD CRANK BUT ENGINE WOULD NOT START OR IT WOULD START AND THEN STALL OUT, CAR WOULD FINALLY START AFTER 20 MINS. OF TRYING TO START CAR. THIS HAPPENED SEVERAL TIMES. TOOK CAR BACK TO DEALER. SOFTWARE UPDATE WAS DONE. STILL HAD STARTING ISSUES, AND RUNNING ISSUES. AFTER MORE CALLS TO CHRYSLER THEY NOW BELIEVE THE ISSUE IS A TIPM (TOTALLY INTEGRATED POWER MODULE). TIPM IS ON A NATIONAL BACK ORDER WITH NO KNOWN RELEASE/ EXPECTED AVAILABILITY DATE. CHRYSLER WILL WARRANTY THE TIPM PART. CAR NOW SITS AT THE DEALER FOR ALMOST 30 DAYS AND NO ONE HAS ANY ESTIMATE AS TO A FIX DATE. NOW WAITING ON A CASE MANAGER TO CONTACT ABOUT THIS ISSUE AND POSSIBLE RENTAL CAR AND REFUND FOR REPLACED PARTS. SENDING OFF PAPER WORK FOR LEMON LAW. CHRYSLER SHOULD ISSUE RECALL BUT OBVIOUSLY WILL NOT DUE TO LACK OF INVENTORY IN TIPM PARTS. *TR

10/02/2013
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG4BC******
Summary

I HAVE A 2011 DODGE DURANGO THAT HAS BEEN IN THE DEALERSHIP'S SHOP SINCE SEPT 20TH. THE FUEL PUMPS FAILED BECAUSE OF A KNOWN ISSUE WITH THE TOTALLY INTEGRATED POWER MODULE. THIS ITEM HAS BEEN ON BACKORDER AND IF THAT'S NOT ENOUGH...DEALERSHIPS NATIONWIDE ARE RESTRICTED TO ORDERING ONE MODULE PER WEEK. I BELIEVE THIS ITEM SHOULD BE ON RECALL BECAUSE APPARENTLY OTHERS ARE WAITING FOR THIS PART...SOME OVER A PERIOD OF MONTHS. I NEED MY VEHICLE. I'VE BEEN IN TOUCH WITH CUSTOMER SERVICE/CORPORATE WHO HAS BEEN GIVING ME THE RUN AROUND AND EVEN PROMISING ME A RENTAL CAR...BUT NOT MAKING GOOD ON THEIR PROMISE. I'M TO THE POINT WHERE I'M CALLING THEM DAILY AND GETTING THE SAME RESPONSE. I'VE BEEN ASSIGNED A CASE MANAGER...BUT THE CASE MANAGER NEVER CALLED ME. DODGE DOESN'T HAVE THE COURTESY OF CALLING ME BACK TO LET ME KNOW WHAT'S GOING ON. WHAT KIND OF BUSINESS IS THAT? TOMORROW I WILL HAVE BEEN WITHOUT MY VEHICLE FOR TWO WEEKS WITHOUT ANY OTHER MEANS OF TRANSPORTATION. I WASN'T GIVEN AN ESTIMATE ON WHEN THE PART WOULD BE IN OR A RENTAL CAR. THIS REALLY SUCKS! I HAVE YOUNG KIDS AND PRAY THAT THERE ISN'T AN EMERGENCY WHERE I NEED TO JUMP IN MY VEHICLE AND GO BECAUSE I WON'T BE ABLE TO. *TR

10/01/2013
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG7BC******
Summary

I ATTEMPTED TO START MY VEHICLE AND IT WOULD NOT START IF I STEPPED ON THE GAS VERY HARD AND SEVERAL TIME IT WOULD THEN START. I WAS THEN SITTING AT A RED LIGHT AND THE CAR STALLED IN THE MIDDLE OF AN INTERSECTION. I MADE AN APPOINTMENT WITH A LOCAL DODGE DEALERSHIP AT MOTORWOLD. MY APPOINTMENT WASN'T FOR SEVERAL DAYS AND I CONTINUED TO HAVE PROBLEMS STARTING MY VEHICLE IN WHICH I WOULD ATTEMPT TO START THE IGNITION AND IT WOULDN'T TURN ON AND I WOULD HAVE TO STEP ON THE GAS VERY HARD UNTIL IT STARTED. I THEN HAD MY APPOINTMENT WITH THE DODGE DEALER AT MOTORWORLD. I WAS TOLD 2 DAYS LATER THAT MY VEHICLE HAD BEEN DIAGNOSED WITH A TOTAL TIPM(TOTAL INTEGRATED POWER MODULE) FAILURE AND THAT MY CAR WAS UNSAFE TO DRIVE. I WOULD TOLD THAT THE TIPM WAS ON AN INTERGALACTIC BACK ORDER AND THAT THERE WERE NO PARTS IN USA AND THAT OVER 1000 PEOPLE THROUGHOUT THE US WERE AWAITING THIS PART. I WAS TOLD THAT MOTORWOLD WOULD NOT BE ABLE TO GET THE TIPM UNTIL APPROXIMATELY SOME TIME IN NOVEMBER 2013. I WAS TOLD THAT MY WARRANTY COMPANY FIDELITY WHOM I HAD AN EXTENDED WARRANTY THROUGH WOULD ONLY COVER 1 DAY OF RENTAL. I WAS TOLD THAT I NEEDED TO CONTACT CHRYSLER REGARDING A RENTAL VEHICLE. I SPEND HOURS CALLING AND ON HOLD WITH CHRYSLER WITH PHONE CALLS. I ALSO HAVE LODGED A COMPLAINT WITH THE DEPARTMENT OF CONSUMER PROTECTION. AT THIS TIME I AM PAYING FOR VEHICLE THAT I CAN NOT DRIVE. I AM CURRENTLY IN A RENTAL VEHICLE AND IT IS UNKNOWN WHEN MY VEHICLE WILL BE FIXED. I FEAR THAT THE TIPM WILL BE REPLACED WITH ANOTHER FAULTY PART. I FEAR SOMEONE WILL BE SERIOUSLY INJURED OR KILLED DUE TO THIS FAULTY VEHICLE. I AM CURRENTLY PAYING FOR A CARE THAT I CAN NOT DRIVE BC IT IS UNSAFE. DODGE/CHRYSLER NEEDS TO DO SOMETHING FOR THEIR CUSTOMERS WHO WERE SOLD A FAULTY UNSAFE VEHICLE. *TR

10/01/2013
Components: ELECTRICAL SYSTEM
Incident Date: 09/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG1BC******
Summary

I AM JUST NOW BEING TOLD IT IS THE TIPM. APPARENTLY THAT CAN AFFECT SO MANY THINGS LIKE ABOUT A COUPLE OF MONTHS AFTER I BOUGHT MY CAR IN NOVEMBER 2012 I WOULD BE DRIVING DOWN THE ROAD & IT WOULD TELL ME KEY NOT DETECTED. I WOULD HAVE TO STOP & TURN MY CAR OFF THEN RESTART. AT THAT TIME MY CAR WAS STILL UNDER WARRANTY NOW I'M WISHING I WOULD HAVE GOTTEN IT CHECKED OUT THEN. FOR THE LAST COUPLE OF MONTHS I'VE BEEN HAVING PROBLEMS STARTING MY CAR. THEN TODAY I HAD MY KEY FOB IN MY CAR & IT JUST LOCKED ON IT'S OWN. *TR

09/30/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/16/2013
Crash: No
Fire: No
Summary

TIPM=TOTALLY INTERGRATED POWER MODULE. THIS STOPS THE VEHICLE FROM CRANKING PROPERLY. IT KEEPS TURNING AND TURNING AFTER TRYING TO USE THE PUSH TO START, IT WILL CRANK, REV UP AND TURN RIGHT BACK OFF IF YOU USE THE KEY TO START IT, AND IT HAS ALREADY BEEN FLASHED WHICH DID NOT FIX THE ISSUE. I HAVE LEARNED FROM TWO DEALERSHIPS THAT THERE IS OVER 14,000 ON BACKORDER. THEY DO NOT HAVE A ETA AND THEY ARE TRYING TO GET CONSUMERS TO PAY FOR THE VEHICLES IF THEY DO NOT HAVE THE BASIC WARRANTY. I EVEN PURCHASED A EXTENDED WARRANTY AT THE POINT OF PURCHASE AND THEY STATED THAT IT IS NOT COVERED. THE COST FOR THE PART AND REPAIR THEY ARE TRYING TO CHARGE ME IS $1100. THE DEALERSHIP I WENT TO ADVISED ME TO CONTACT DODGE AT 1-800-423-6343 AND I SPOKE WITH SOMEONE WHOM STATED IT WAS COVERED, IT IS NOTED IN MY FILE 3 TIMES BY 3 DIFFERENT PEOPLE THAT IT IS COVERED AND THEN I CALLED THE DEALERSHIP TO SEE IF THEY KNEW WHEN THEY WOULD GET SOME TO GET ME ON A LIST AND THEY SAID IT IS NOT COVERED, HAD TO START ALL OVER AGAIN WITH SPEAKING WITH DODGE AT THE 1800 NUMBER AND GOING BACK AND FORTH. I HAVE ONLY HAD MY VEHICLE FOR 10 MONTHS AND OF COURSE IT WAS MORE THAN 20,000 WHICH MAKES ME LIVID THAT I WOULD EVEN HAVE CAR TROUBLE THIS EARLY IN THE LOAN. I AM NOT GOING TO STOP UNTIL IT IS FIXED PROPERLY AND PEOPLE SHOULD NOT BE RESPONSIBLE FOR THIS IT SHOULD BE ON RECALL. *TR

09/25/2013
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 09/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD5GG8BC******
Summary

I WAS HAVING TROUBLES WITH THE AUTO START. READ ABOUT A SERVICE BULLETIN (NUMBER: 08-024-11 REV. A) THAT FIXES THE ISSUE WITH A FLASH REPROGRAM HOWEVER THE DEALERSHIP AND CHRYSLER SAID THAT MY VIN NUMBER WERE NOT AFFECTED BY THE ISSUE. THEN FIVE DAYS AGO THERE WAS A FAN TYPE NOISE FROM THE REAR BOTTOM OF THE VEHICLE. THE FAN NOISE STAYED ON ALL NIGHT AND DRAINED MY BATTERY. I JUMP STARTED THE CAR AND IT HELD A CHARGE AND RAN FINE BUT THE FAN NOISE NEVER STOPPED. I'M BEING TOLD THAT THE FAN NOISE IS THE ABS STAYING ON BECAUSE THE TIPM IS BAD. I'M SURE THAT PARTS OF THE CAR STAYING ON BY THEMSELVES ESPECIALLY THOSE RELATED TO THE ABS MODULE MUST BE OF SOME SAFETY CONCERN. THE CAR NOT STARTING COULD BE DUE TO THE FUEL PUMP NOT BEING STARTED BY THE TIPM THIS ALSO IS CONCERNING. THE PART IS ON A 800+ BACK ORDER. SO THIS IS AFFECTING OVER 800 CUSTOMERS. I'VE MET ONE PERSON HERE IN MY CITY WHO SAYS HE IS HAVING THE SAME ISSUES WITH THE CAR NOT STARTING AND 9 OTHER PEOPLE AT HIS DEALERSHIP ARE WAITING ON THIS PART. MULTIPLE POSTERS ARE STATING THAT THEY'VE BEEN WAITING OVER A MONTH FOR A PART AND CHRYSLER IS NOT TAKING RESPONSIBILITY. FAULTY COMPUTERS THAT KEEP CERTAIN COMPONENTS ON AND OTHERS OFF IS VERY SCARY AND THE FACT THAT THEY HAVE 800+ BACK ORDER IS CONCERNING. NOT TO MENTION THAT A LOT OF THE OWNERS ARE BEING TOLD TO DRIVE THEIR CARS IN THIS CONDITION WHILE THEY WAIT FOR THE REPLACEMENT PARTS. "JUST KEEP TRYING TO START IT MANUALLY UNTIL IT STARTS". PLEASE LOOK INTO THIS ISSUE AND MAKE CHRYSLER TAKE RESPONSIBILITY FOR THIS FAULTY PRODUCT. *JS

09/24/2013
Components: ENGINE
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG8BC******
Summary

2011 DODGE DURANGO BEGAN TO NOT START. JUST AS OTHERS.. HAD TO TRY STARTING AND WOULD FINALLY TURN OVER. AFTER A VISIT TO DEALER, WHERE NO DIAGNOSIS CODES SHOWED UP..AND NO WARNING SYSTEM LIGHTS WERE ON, WE TOOK HOME. CONTINUED TO DO THIS FOR NEXT WEEK, EVEN STALLED WHILE ON ROAD WHILE GOING 50 MPH, AND AT A STOPLIGHT. BIG SAFETY ISSUE HERE AS COULD HAVE GOT REARENDED W/A 3YR IN CAR. ENOUGH...BACK TO DODGE DEALER, TOWED THIS TIME CAUSE WOULDN'T START AT ALL. IT HAS BEEN AT DEALER FOR 2 WEEKS PRESENTLY. HAVE BEGUN TO FIGHT CHRYSLER/DODGE AS IT SHOULD BE COVERED BY WARRANTY EVEN THOUGH OVER 3/36000 AS THE PART TIPM CONTROLS THE ITEMS COVERED UNDER POWERTRAIN WARRANTY. THIS SHOULD HAVE BEEN A NATIONWIDE RECALL AS IT HAS HAPPENED TO DODGES/JEEP/ETC AND OBVIOUSLY BY SOCIAL MEDIA VIEWING IT CONTINUES. NOT ONLY A FACTORY OR PART DEFECT OBVIOUSLY BUT A SERIOUS SAFETY MATTER FOR THOSE DRIVING OR RIDING IN THE VEHICLE. ONE LAWSUIT AND MAYBE THEY WILL CORRECT? NO IDEA ON ETA OF PART, "WILL CALL YOU WEEKLY" W/UPDATES IS NOT A GOOD SIGN. AMERICA BAILED OUT CHRYSLER AND NOW AMERICA IS DRIVING UNSAFE AND POTENTIALLY LIFE-THREATENING VEHICLES. THEY APPARENTLY ARE OFFERING RENTAL CARS TO SOME. WE CUSTOMERS STILL HAVE TO PAY OUR CAR PAYMENTS/INSURANCE ETC WHILE OUR VEHICLES SIT FOR WEEKS ON END FOR AN ISSUE THAT WE HAD NO WARNING SYSTEM LIGHT DETECTION AND ENGINE STALLING WAS RANDOM EITHER AT THE START OF YOUR ENGINE STARTING OR ON THE ROAD WITH THE POTENTIAL ACCIDENT HAPPENING. COME ON CHRYSLER PROTECT THE AMERICANS THAT BAILED YOU OUT AND DO A RECALL ON THIS DANGEROUS ISSUE AND FIND THE PART...ETA UNKNOWN IS NOT ACCEPTABLE OR FACE EVEN MORE LOSS OF SALES DUE TO THE NEGATIVITY OF SAFETY/ENGINE PROBLEMS SUCH AS THIS. NO RE-DOS ON BAILOUTS. *JS

09/24/2013
Components: ENGINE
Incident Date: 09/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG5BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 44,000.

09/23/2013
Components: ELECTRICAL SYSTEM
Incident Date: 08/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GGXBC******
Summary

MY 2011 DURANGO DOES NOT START. IT PRESENTS SIMILAR TO HOW A CAR WOULD IN THE PAST WHEN THE FUEL PUMP WOULD FAIL. THE DEALER DID A "DIAGNOSTIC" AND INITIALLY SAID IT WAS OK AND IT STARTED RIGHT AWAY. FIRST STOP ON THE WAY HOME AT THE STORE, IT WOULDN'T START AGAIN. WHEN WE DID GET IT STARTED, IT HAS NOW BEEN SITTING IN OUR DRIVE FOR A MONTH WAITING FOR A PART THE DEALER IDENTIFIED AS THE TIPM, TOTAL INTEGRATED POWER MODULE. THEY SAID IT WAS 1100 PARTS BACKORDERED, AND GAVE A STORY ABOUT HOW THE PART IS SPECIFIC FOR THE VEHICLE AND HOW THE PART PRODUCTION WERE AFFECTED BY THE RECESSION ETC. THE VEHICLE IS ALMOST DONE WITH IT'S THIRD YEAR PRODUCTION, MOVING TO 4TH YEAR NOW, AND THEY CLAIM THEY HAVE NO PART. WE HAVE NOW BEEN TOLD OCTOBER 22 THEY MAY HAVE THE PART, AFTER BEING TOLD IT WOULD BE "NO LATER THAT 9/23/13". THE DEALERSHIP (AND ANOTHER LOCAL ONE) HAVE BEEN LOOKING FOR RESOLUTION, AND DESPITE HAVING A CASE MANAGER AT DODGE, STILL GETTING RUN AROUND. WE HAVE HEARD THIS IS FAIRLY COMMON FOR THIS TO OCCUR BETWEEN 35000 AND 75000 MILES ON THIS VEHICLE, AND IT MANIFEST AS VARIOUS ELECTRONIC ISSUES FROM STARTING, TO VARIOUS SIGNAL AND WIPER MALFUNCTIONS ETC, ANYTHING ELECTRICAL.

09/20/2013
Components: ELECTRICAL SYSTEM
Incident Date: 09/20/2013
Crash: No
Fire: No
Summary

THE TOTAL INTEGRATED POWER MODULE (TIPM) ON MY 2011 DODGE DURANGO CITADEL HAS ALSO GONE OUT AS OTHER HAVE POSTED. I TOOK MY CAR TO THE DEALERSHIP FOR AN OIL CHANGE AND EXPLAINED TO THEM THAT THE LAST 2 DAYS I HAVE HAD PROBLEMS STARTING THE VEHICLE. AFTER 65 MINUTES THEY SAID THEY HAD TO REPROGRAM THE COMPUTER AND MY VEHICLE WAS GOOD TO GO. THE NEXT MORNING THE VEHICLE HAD NO POWER AT ALL. THE BATTERY WAS GOOD BUT NO ELECTRICAL ITEMS WORKED. I CALLED THE DEALERSHIP WHICH TOWED THE VEHICLE IN AFTER 8 HOURS THEY CLAIMED IT WAS NOW THE TOTAL INTERGRATED POWER MODULE THAT WENT OUT. THEY SAID THE COST FOR THE PART AND LABOR WILL BE ABOUT $1,185. BUT THE PART IS BACK-ORDERED. THEY CLAIM THERE ARE CURRENTLY 2085 VEHICLES WAITING FOR THIS PART AND THAT IT COULD BE 1-5 MONTHS TO GET THE PART. *TR

09/19/2013
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG2BC******
Summary

VEHICLE DIFFICULT TO START UP AND WILL SHUT OFF AT ANY TIME WHILE DRIVING...LUCKILY I COASTED TO SIDE OF ROAD WITHOUT LOSING CONTROL. *TR

09/19/2013
Components: ELECTRICAL SYSTEM
Incident Date: 09/06/2013
Crash: No
Fire: No
Summary

THE TIPM (TOTAL INTEGRATED POWER MODULE) ON MY 2011 DODGE DURANGO HAS GONE OUT. MY CAR HAS BEEN SITTING AT A DEALERSHIP FOR OVER 2 WEEKS BECAUSE THIS PART IS ON NATIONAL BACKORDER. THE DEALERSHIP HAS NO IDEA WHEN THEY CAN GET ONE (THEY SAID IT COULD BE WEEKS). WHEN I DROPPED MY DURANGO OFF, THERE WERE 3 OTHER VEHICLES THERE WITH THE SAME PROBLEM AS MINE. AS OF YESTERDAY, I AM 2ND IN LINE FOR THE PART AT THE DEALERSHIP, BUT WHO KNOWS WHAT "NUMBER" I AM NATIONALLY!! FROM WHAT I'M READING, CHRYSLER HAS A MAJOR NATIONWIDE ISSUE WITH THIS PART, BUT THEY ARE NOT WILLING TO DO A RECALL. I SPOKE WITH THE DEALERSHIP THAT HAS MY CAR ABOUT GETTING A LOANER, BUT THEY INSTRUCTED ME TO CALL CUSTOMER CARE AT CHRYSLER CORP. I HAVE BEEN TRYING TO TALK TO A CASE MANAGER FOR A WEEK NOW. I HAVE CALLED EVERYDAY, AND EVERY TIME THEY TELL ME THAT THEY WILL HAVE SOMEONE CALL ME WITHIN THE DAY. I CALLED THIS MORNING, AND WAS TOLD THAT MY CASE WAS ASSIGNED A CASE NUMBER JUST TODAY (AFTER A WHOLE WEEK), AND THAT HE WOULD CALL ME IN A DAY OR 2. I ASKED TO SPEAK TO A SUPERVISOR, AND WAS TOLD THAT THERE WASN'T ONE AVAILABLE. I HAVE SPENT OVER $300 DOLLARS ON A RENT CAR, AND IT LOOKS LIKE I'LL BE SPENDING MUCH MORE. I JUST WANT THEM TO TAKE RESPONSIBILITY FOR THEIR PROBLEM AND REIMBURSE ME/PAY FOR NEXT WEEK'S RENTAL (AND BEYOND THAT). IT SEEMS THAT CHRYSLER IS NOT CONCERNED AT ALL, AND CONTINUE TO DISMISS MY CONCERNS. IT'S VERY FRUSTRATING THAT I'M HAVING THIS KIND OF PROBLEM WITH A VEHICLE THAT ONLY HAS A 37,800 MILES ON IT AND IS ONLY TWO YEARS OLD. MY HUSBAND AND I HAVE ALWAYS OWNED CHRYSLER PRODUCTS, BUT THIS WILL DEFINITELY BE THE LAST. WE ARE PLANNING ON GOING TO THE DEALERSHIP THIS WEEKEND, AND TRADING IT IN "AS IS" FOR SOMETHING ON THEIR PREOWNED LOT...SOMETHING THAT IS NOT CHRYSLER!! (CHRYSLER DID AGREE TO PAY FOR THE PART, SO THE DEALERSHIP WILL NOT BE OUT ANY MONEY IF WE TRADE IT IN.) *TR

09/18/2013
Components: ELECTRICAL SYSTEM
Incident Date: 09/11/2013
Crash: No
Fire: No
Summary

MY PROBLEMS STARTED ONLY A FEW WEEKS AFTER PURCHASING THE VEHICLE. I WOULD BE INSIDE THE CAR, BUT THE CAR WOULD SAY KEY NOT FOUND. AFTER MOVING AROUND IN THE CAR A BIT, FINALLY, IT WOULD FIND THE KEY AND START. ALSO, I CAN ONLY BE 10 TO 15 FEET AWAY FROM THE CAR TO ARM IT. ANY FURTHER, AND I CAN'T ARM, DISARM OR REMOTE START THE CAR. DOESN'T MAKE SENSE TO HAVE A REMOTE START OPTION ON THE REMOTE BUT HAVE IT ONLY WORK FROM 10 TO 15 FEET AWAY. TRANSMISSION ISSUES HAVE ALSO OCCURRED WITH THE VEHICLE. SOMETIMES, 1ST GEAR WILL GO ALL THE WAY TO 6000 RPM'S BEFORE GOING INTO 2ND GEAR. ALSO WHILE DRIVING, THE GEARS WILL SURGE/SKIP AND THEN I'LL HEAR A LARGE KNOCKING NOISE BEFORE IT KICKS INTO GEAR. MORE RECENTLY, THE CAR JUST WONT START. I'VE BEEN TOLD THAT IT IS THE TIPM AND THE PART IS ON BACK ORDER. VERY UPSET. EXPENSIVE CAR, ONLY 2 YEARS OLD, AND HAVING ALL THESE PROBLEMS. IT IS NOT RIGHT, AND CHRYSLER SHOULD RECALL THESE VEHICLES. I'M IN A RENTAL NOW, BUT I WANT MY CAR BACK, FIXED COMPLETELY. TOO MUCH TO ASK?? I DON'T THINK SO. CORPORATIONS TAKING ADVANTAGE. ABSOLUTELY. HOPE EVERYTHING WORKS OUT FOR ME AND EVERYONE ELSE. *JB

09/16/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG4BC******
Summary

MY EXPRESS DODGE DURANGO (PURCHASED IN FEBRUARY 2011 WITH 4 MILES ON IT) BEGAN EXPERIENCING PROBLEM STARTING ABOUT 4 WEEKS AGO AUGUST 2013. IT STARTED TAKING MULTIPLE ATTEMPTS TO ACTUALLY GET THE ENGINE TO CATCH. THEN LAST SATURDAY, I WENT TO TURN THE CAR ON AND IT WOULD NOT START AT ALL. I HAD TO HAVE THE VEHICLE TOWED TO A DODGE DEALERSHIP IN AUBURN, WA. I JUST RECEIVED A REPORT THAT PROBLEM IS DUE TO A BROKEN FUEL PUMP. HOWEVER,AFTER READING ALL THE COMPLAINTS ON THE VEHICLE THIS PROBABLY SOUNDS VERY SIMILAR TO THE OTHER OWNERS OF THIS VEHICLE. THE FUEL PUMP IS ON BACK ORDER FOR 2 WEEKS! *TR

09/15/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/11/2013
Crash: No
Fire: No
Summary

PURCHASED BRAND NEW. FIRST INCIDENT IN MAY WE USED THE KEY FOB TO START THE VEHICLE AND THE VEHICLE RAN FOR 5 MINUTES THEN SHUT DOWN. THE ENGINE COMPLETELY SHUT DOWN AND WE WERE NOT ABLE TO START THE VEHICLE USING THE MANUAL KEY OR KEY FOB-VEHICLE HAVING IT TOWED. UNKNOWN CAUSE! IN JUNE, THE VEHICLE WAS STARTED WITH THE KEY FOB AND PLACED MY TWIN 3 YR OLDS IN THE CAR. THE KEY FOB WAS PLACED ON THE PASSENGER SEAT IN THE VEHICLE. ALL DOORS WERE SHUT WHEN I WAS WALKED TO THE PASSENGER SIDE WHEN SUDDENLY THE DOORS LOCKED AND THE VEHICLE SHUT OFF AFTER 10 MINUTES, 122 DEGREES OUTSIDE. THERE WAS NO REASON FOR THE DOORS TO ALL LOCK. MASSIVE MALFUNCTION. I HAD TO CALL THE 911 AND HAVE THE FIRE DEPARTMENT RESCUE MY CHILDREN OUT OF THE VEHICLE! INCIDENT UNKNOWN NEXT, FOR THE LAST 2 MONTHS WE ARE HAVING ISSUES GETTING THE CAR TO START WITH THE PUSH BUTTON, KEY FOB AND MANUAL START. WE REPLACED THE BATTERY. NO FIX. DEALERSHIP DETERMINE THERE IS NOT A FIX AS OF THIS POINT AND HANDED US THE KEYS AND TOLD US WE WOULD HAVE TO WAIT UNTIL THERE IS A FIX. THEY STATED THEY WILL CALL WHEN THEY DETERMINED WHY SO MANY VEHICLES HAVE THIS SAME ISSUE. ELECTRICAL PROBLEM? AFTER, STILL PROBLEMS FOR 2M THE PUSH START AND KEY FOB START HAS GOTTEN WORSE. IT TAKES 8-15 TRIES TO GET THE VEHICLE STARTED! PROBLEM UNRESOLVED! NEXT THIS PAST WEEK HAVING SAME STARTING ISSUES, THE CARS HAS A "FAN SOUND" AFTER THE VEHICLE IS TURNED OFF. IT RUNS DOWN THE BATTERY AND BATTERY DIES EVERY DAY. NOW, ITS BACK INTO THE DEALERSHIP AGAIN! THE CAR DOES NOT START FOR THEM TO [XXX] LOOK AT IT! END RESULT! THEY THINK ITS AN ELECTRICAL ISSUE, THEY THINK THEY MIGHT BE ABLE TO FIX THE STARTING ISSUE AFTER THE "PART" COMES IN AND COULD TAKE MONTHS, KNOWING 1500 PLUS OTHER VEHICLES NEED THIS SAME "PART" THEY NOW, OFFERED US A RENTAL CAR THAT DOESN'T FIT OUR FAMILY OF 5! PROBLEM WILL NEVER BE RESOLVED! *TR

09/15/2013
Components: ELECTRICAL SYSTEM
Incident Date: 05/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GGXBC******
Summary

I HAVE A 2011 DODGE DURANGO ONLY HAD IT FOR TWO YEARS BOUGHT IT BRAND NEW. STARTED HAVING TROUBLE WITH IT NOT STARTING. I WOULD PUSH THE BUTTON AND SOME TIMES IT WOULD START THEN IT WOULD DIE, SO I TOOK IT TO CHRYSLER TOLD THEM WHAT IT WAS DOING, SO THEY CHECKED IT OUT THE FIRST TIME SAYING THAT THE SOFTWARE NEEDS TO BE UPDATED, SO UPDATED AND SAID IT WAS FIXED TOOK IT HOME AND IN A COUPLE OF DAYS IT STARTED DOING THE SAME THING AGAIN TOOK IT BACK, SAID THAT THEY HAD TO TOO PUT NEW HEADS ON IT. SO THEY KEPT IT FOR A MONTH CALLED AND KEPT TELLING ME DEFERENT STORIES THAT THEY PUT STUFF ON IT AND STILL NOT WORKING, THEN GOING ON THREE MONTHS SAYING THEY WERE WAITING ON A PART CALLED TIPM AND IT IS BACK ORDERED. AND THAT IT WOULD BE OCTOBER 2013 BEFORE THEY GET IT.GOT MAD TOLD THEM TO PUT ME IN ANOTHER VEHICLE WENT UP THERE . ALL THE SUDDEN SAID ARE CAR WAS FIXED . BROUGHT IT HOME AND THE NEXT DAY IT DIED ON THE RAILROAD TRACK AND GAS POURING OUT OF IT. ONE SPARK WE WOULD HAD BURNED UP AND GET HIT BY THE TRAIN. AS I SPEAK THEY STILL HAVE ARE CAR TELLING US THAT THE MECHANIC DIDN'T TIGHTEN UP THE SCREWS. THIS IS CRAZY AND SOMETHING NEEDS TO BE DONE .DON'T SEE HOW THEY GOT THE PART SO QUICK AFTER TELLING ME THAT IT WOULDN'T BE THERE UNTIL OCTOBER 2013. AND THEY HAVE ARE CAR GOING ON THREE MONTHS WHY DO THEY STILL HAVE IT, IF THE PART WAS PUT ON AND FIXED. *TR

09/13/2013
Components: ELECTRICAL SYSTEM
Incident Date: 08/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GGXBC******
Summary

ON 08/31/2013 I WAS LEAVING THE GROCERY STORE AND MY CAR WHICH HAS PUSH BUTTON START KEPT TRYING TO START BUT WOULDN'T CATCH. I TURNED THE CAR OFF AND SAT A FEW MIN THEN WAS ABLE TO GET THE VEHICLE STARTED I STOPPED AT WALGREENS AND THE VEHICLE DID THE SAME THING BUT THIS TIME I HAD TO PULL THE PUSH START BUTTON OFF TO GET IT TO STOP TRYING TO START ITSELF AND MANUALLY SHUT IT OFF. AFTER ABOUT 30 MIN OF SITTING WITH MY GROCERIES AND MY DAUGHTER IN MY HOT CAR ON MY BIRTHDAY OF ALL DAYS I WAS ABLE TO GET IT STARTED MOVING AND IT DIED IN THE MIDDLE OF TRAFFIC LEAVING THE PARKING LOT. I WAS PANICKING CAN YOU IMAGINE IF I WAS ON A HIGHWAY??? I WAS EVENTUALLY ABLE TO GET ASSISTANCE TO GET INTO A PARKING SPACE AND OUT OF THE TRAFFIC AREA. I HAD A TOW TRUCK TOW MY VEHICLE TO THE DEALERSHIP SINCE WHEN WE COULD GET IT TO START IT WOULD START AND DIE IMMEDIATELY. I PURCHASED THE EXTENDED WARRANTY THANKFULLY SINCE I JUST BOUGHT THE VEHICLE USED FROM THE DEALERSHIP IN DECEMBER OF 2012 IT HAS BEEN ONLY 8 MONTHS AND I HAVE HAD SEVERAL PROBLEMS. I WAS GIVEN A COURTESY CAR HOWEVER WHEN I GOT A CALL THE FOLLOWING WEEK CONCERNING MY VEHICLE THEY SAID IT WAS THE ( TOTALLY INTEGRATED POWER MODULE ) THIS IS COVERED UNDER MY WARRANTY IF I PAY THE DEDUCTIBLE AND THAT RIGHT NOW I WOULD BE LUCKY TO SEE MY VEHICLE IN A MONTH SINCE THERE ARE MORE THAN 1840 ON BACK ORDER!!!!! I IMMEDIATELY SAID THEN THIS SHOULD BE A RECALL THIS IS A VERY DANGEROUS PART SINCE YOUR VEHICLE CAN DIE EVEN IN MOTION. I CAME UPON THIS WEBSITE AND NOW I KNOW IM NOT ALONE AND THIS SHOULD BE RECALLED. *TR

09/13/2013
Components: ENGINE
Incident Date: 07/12/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE PUSH-TO-START BUTTON FAILED TO ENGAGE UNTIL AFTER NUMEROUS ATTEMPTS WERE MADE. THE FAILURE WAS A CONSTANT OCCURRENCE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FUEL PUMP WAS REPLACED. THE FAILURE PERSISTED AFTER THE REPAIR WAS PERFORMED. MOST RECENTLY, THE DEALER DIAGNOSED THE VEHICLE AND INFORMED THE CONTACT THAT THE ENGINE TIPPING WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE.

09/12/2013
Components: POWER TRAIN
Incident Date: 07/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG1BC******
Summary

WE BEGAN HAVING PROBLEMS WITH STARTING THE CAR ON 7/30/2013. IN TRYING TO START IT, IT SIMPLY WOULDN'T GO. AFTER MANY ATTEMPTS THE CAR WOULD FINALLY START. WE BROUGHT OUR 2011 DODGE DURANGO TO THE DEALERSHIP WHERE THEY IDENTIFIED THE PROBLEM AS A FAULTY TIPM (TOTALLY INTEGRATED POWER MODULE) THAT WAS NOT SENDING THE SIGNAL CORRECTLY TO FUEL PUMP. NOW FORWARD 6+ WEEKS AND OUR CAR IS STILL AT THE DEALERSHIP. APPARENTLY THE TIPM CHIP IS ON INDEFINITE BACK ORDER. BEING TOLD THAT BECAUSE WE'RE AT 37,104 MILES, THERE'S NOTHING CORPORATE CAN DO. SO THE VEHICLE IS STILL SITTING THERE AND THERE IS NO ETA ON WHEN WE'LL GET IT BACK.. TRIED TO BE PATIENT AND SUGGESTED A FREE RENTAL BUT WAS SHUT DOWN BY CORPORATE. AT MY WITS END.. THIS IS ABSOLUTELY RIDICULOUS THAT A PART LIKE THIS WOULD GO OUT ON A TWO YEAR OLD VEHICLE AND THERE NOT BE A REPLACEMENT PART READILY AVAILABLE. OBVIOUSLY WITH THE "EXTREME" BACK ORDER TIME THIS IS A VERY COMMON PROBLEM. I BELIEVE A RECALL IS DEFINITELY IN ORDER FROM CHRYSLER CORPORATION. *TR

09/10/2013
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 07/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT3BC******
Summary

WE STARTED HAVING ISSUES WITH THE CAR WANTING TO START OR START FOR A FEW SECONDS AND SLOWLY DIE UNTIL WE HEAR A KNOCKING SOUND. AFTER QUITE A FEW ATTEMPTS THE CAR WOULD FINALLY START. 2011 DODGE DURANGO, WAS THEN TAKEN TO THE DEALERSHIP WHERE IT WAS IDENTIFIED AS A FAULTY TIPM (TOTALLY INTEGRATED POWER MODULE) THAT WAS NOT SENDING SIGNAL CORRECTLY TO FUEL PUMP. DEALERSHIP MADE US PAY $900 PLUS FOR THE PART AND LET US DRIVE IT OFF THE LOT. ISSUE STILL OCCURRED FOR A LITTLE OVER A WEEK BEFORE THE VEHICLE COMPLETELY SHUT OFF WHILE GOING 60 MPH DOWN THE ROAD. LUCKILY WE WERE ABLE TO GET THE VEHICLE TO THE SHOULDER BEFORE BEING IN AN ACCIDENT. THE VEHICLE STARTED BACK UP AND CONTINUED TO BEHAVE THE SAME UNTIL ONE DAY THE VEHICLE WOULD NOT START ANY MORE AT ALL. NOW WHAT HAPPEN WAS THE TIPM WAS CAUSING THE FUEL PUMP TO STAY ON ALL THE TIME AND THUS DRAINED THE BATTERY, AND NOW THE VEHICLE WILL NOT START AT ALL. THE VEHICLE IS JUST OVER TWO YEARS OLD. TODAY WE CONTACTED THE CORPORATE OFFICE AND WERE TOLD, THEY WERE NOT EVEN SUPPOSE TO LET US DRIVE THE VEHICLE OFF THE LOT WITH THE TIPM BEING BAD. WE HAVE WAITED OVER 10 WEEKS FOR A REPLACEMENT PART AFTER THEY HAVE ALREADY TAKEN THE MONEY AND WERE TOLD TODAY BY CORPORATE THAT OVER +1000 OF THE TIPMS ARE ON BACK ORDER WITH NO EXPECTED DATE OF DELIVERY. THIS IS ABSOLUTELY RIDICULOUS THAT A PART LIKE THIS WOULD GO OUT ON A TWO YEAR OLD VEHICLE. THIS DEFINITELY NEEDS TO BE MADE A MANDATORY RECALL AND REIMBURSEMENT BY THE CHRYSLER CORPORATION. *TR

09/06/2013
Components: UNKNOWN OR OTHER
Incident Date: 08/20/2013
Crash: No
Fire: No
Summary

MY SUV STALLED ON ME WHILE I WAS DRIVING. I KEPT DRIVING IT FOR 2 DAYS. THE STALLING CONTINUED DAILY AND IT TOOK A FEW ATTEMPTS BEFORE THE CAR WOULD START. ONE NIGHT WHEN I GOT HOME AND PARKED, IT SOUNDED LIKE I HAD A FLAT TIRE. HOWEVER, THE SOUND OF AIR BEING RELEASED WASN'T ANY OF MY TIRES. THE SOUND WAS COMING FROM UNDER NEATH THE CAR LIKE WHERE THE FUEL PUMP IS LOCATED. I TOOK IT TO THE DEALER SHIP AND THEY TOLD ME THAT IT WAS THE BATTERY. I PURCHASED A NEW BATTEREY AND TESTED IT OUT OVER THE WEEKEND. I CONTINUED TO HAVE THE SAME PROBLEMS AND MY CAR STARTED MAKING A HUMING SOUND WHEN ON AND AS I WOULD DRIVE IT. THE DAY THAT I WAS DRIVING IT BACK TO THE DEALERSHIP A BUNCH OF SMOKE WAS COMING IN FROM THE AC VENTS WITH SMALL PARTICALS. I HAD TO TURN OFF MY AC. MY CAR HAS BEEN IN THE DEALERSHIP FOR A LITTLE OVER A WEEK NOW AND SO FAR THEY FOUND THAT THE ALTERNATOR ISN'T WORKING.

09/05/2013
Components: ENGINE
Incident Date: 08/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG4BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS WHILE ATTEMPTING TO START THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE TPIM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

09/05/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 07/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG6BC******
Summary

MY 2011 DODGE DURANGO STALLED ONE DAY AT WORK WHEN I TRIED TO CRANK IT. IT TOOK 3 TIMES TO START THE ENGINE AND FINALLY IT CRANKED. LATER THAT WEEK WHILE DRIVING I NOTICE THE AIRBAG WARNING LIGHT CAME ON AND THEN WENT OFF MULTIPLE TIMES; IT CONTINUOUSLY DID THAT UNTIL ONE DAY IT STAYED ON AND NEVER WENT OFF. I TOOK IT TO GET IT CHECK AND NO CODES SHOWED. THEY STATED NOTHING WAS WRONG WITH IT. SO I KEPT DRIVING UNTIL I NOTICED A HUMMING NOISE COMING FROM UNDERNEATH THE REAR OF THE VEHICLE AND IT CONTINUOUSLY STALLED OR DIDN'T CRANK AND THAT'S WHEN I HAD TO HAVE MY HUSBAND JUMP IT OFF. THIS CONTINUED FOR A COUPLE OF WEEKS. I TOOK IT TO THE DEALERSHIP IN WHICH THE TOLD ME THE PCM MODULE WAS BAD BUT WHEN THEY TRIED TO PROGRAM IT, IT SHOWED THAT THE BATTERY WAS BAD SO I PURCHASED A NEW BATTERY. ONCE THEY COMPLETED IT THEY STATED THAT THEY STARTED THE DURANGO AND IT STARTED WITHOUT ANY ISSUE BUT WHEN MY HUSBAND AND I WENT TO PICK IT UP, IT STALLED AGAIN AND IT TOOK ABOUT 10 MINUTES TO GET IT STARTED. I DROVE IT FOR A FEW DAYS UNTIL ONE DAY I WENT TO THE STORE AND WHEN I CAME OUT OF THE STORE IT WOULD NOT START AT ALL SO I HAD TO GET IT TOWED TO THE DEALERSHIP, IT SAT THERE FOR ABOUT A WEEK UNTIL THEY FINALLY DIAGNOSED IT AS HAVING A BAD TIPM MODULE (TOTALLY INTEGRATED POWER MODULE).THE SERVICE REP AT THE DEALERSHIP STATED THAT THE TIPM MODULE IS ON BACKORDER (1352 AHEAD OF ME TO BE EXACT). THERE ARE LOTS OF REPORTS ON THE INTERNET ABOUT CHRYSLER VEHICLES HAVING A BAD TIPM. I THINK THERE SHOULD BE A RECALL ON IT. I PRESENTED MY CONCERNS TO CHRYSLER\DODGE ABOUT THIS AND THE ONLY THING I GOT WAS AN APOLOGY. PLEASE, PLEASE INVESTIGATE. DODGE IS USING A BAD PRODUCT AND DON'T WANT TO OWN UP TO IT AND THE CUSTOMERS ARE THE ONES THAT HAVE TO PAY FOR IT. *JB

09/05/2013
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4SD4GT4BC******
Summary

ENGINE WOULD NOT START WITH MULTIPLE IGNITION ATTEMPTS. ENGINE WOULD SPORADICALLY START AND BEGIN TO IDLE, WITHIN SECONDS IDLE RPM WOULD PROGRESSIVELY DECREASE INCITING KNOCKING NOISES AND SEVERE SHAKING, ULTIMATELY CAUSING ENGINE TO SHUTOFF. CALLED LOCAL DEALERSHIP TO DISCUSS PROBLEM WITH SERVICE DEPARTMENT WHICH INSTRUCTED THE REMOVAL OF THE PUSH/START BUTTON FROM THE INSTRUMENT PANEL AND TO UTILIZE THE KEY FOB FOR IGNITION; CITING POSSIBLE PUSH/START BUTTON MALFUNCTION. THIS IGNITION METHOD RESOLVED PROBLEM FOR INITIAL INCIDENT. THE NEXT DAY, SAME ENGINE IGNITION MALFUNCTION MANIFEST. AFTER MULTIPLE IGNITION ATTEMPTS VEHICLE STARTED AND WAS TAKEN TO DEALERSHIP FOR COMPUTER DIAGNOSTICS. SERVICE TECHNICIAN REPORTED TIPM MALFUNCTION WITH FUEL PUMP OR FUEL PUMP RELAY. SERVICE TECHNICIAN ALSO STATED THE TIPM WAS ON INTERNATIONAL BACKORDER WITH NO KNOWN AVAILABILITY DATE. SERVICE TECHNICIAN ALSO STATED THE DEALERSHIP HAD ALREADY CONDUCTED 9 TIPM REPLACEMENTS AND HAD 4 VEHICLES ON THE LOT CURRENTLY AWAITING REPLACEMENT PARTS. DUE TO LACK OF REPLACEMENT TIPM, VEHICLE IS STILL PRESENTING IGNITION MALFUNCTION AND IS HIGHLY UNRELIABLE IN ITS CURRENT STATE. *JB

09/02/2013
Components: ELECTRICAL SYSTEM
Incident Date: 07/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG0BC******
Summary

THE TIPM IN OUR VEHICLE HAS WENT BAD. THIS PART IS ON BACKORDER AND NO ONE AT DODGE CAN TELL US WHEN IT WILL BE AVAILABLE. I HAVE CALLED DODGE'S CUSTOMER CARE LINE BUT NO ONE WILL CALL ME BACK. WE HAVE BEEN WITHOUT OUR SUV FOR ALMOST SIX WEEKS. THIS SHOULD BE A NATIONWIDE RECALL. THE PEOPLE AT TOMBALL DODGE HAVE BEEN VERY HELPFUL, BUT CAN'T DO ANYTHING UNTIL THEY RECEIVE THE PART. I'VE LOOKED ONLINE AND THIS SEEMS LIKE A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM. THERE ARE FIVE OTHER DODGES AND JEEPS AT THIS DEALER ALONE THAT ARE WAITING ON THE PART. *JS

08/29/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG1BC******
Summary

MY VEHICLE WOULD NOT START AFTER MULTIPLE ATTEMPTS. DODGE DEALERSHIP DIAGNOSED THE PROBLEM AT THE TIPM. THERE ARE OVER 800 TIPMS ON BACK ORDER TO DATE WITH AN ESTIMATED 4-6 WEEKS ON EXPECTED DELIVERY. THE DODGE TALK FORUM HAS OVER 900 BLOGS WITH OTHER DODGE VEHICLE OWNERS HAVING SIMILAR ISSUES WITH THE TIPM. THE TIPM ON MY CAR IS CAUSING THE FUEL SYSTEM TO MALFUNCTION BUT SINCE THE TIPM IS THE FUSE BOX IT CONTROLS MULTIPLE COMPONENTS ON THE VEHICLE. OTHER DODGE OWNERS HAVE HAD PROBLEMS WITH HEADLIGHTS, ELECTRIC WINDOWS, BATTERIES, AND THE LIST GOES ON. DODGE CUSTOMER SERVICE IS ONLY WILLING TO OFFER ASSISTANCE IF THE PART IS ORDERED THROUGH THE DEALERSHIP AND THEN THE ASSISTANCE IS LIMITED TO EXPEDITING THE PART ORDER. AT THE VERY LEAST DODGE SHOULD OFFER EXTENDED WARRANTY ON THE PART ITSELF WHICH COSTS $800 ALONE AND WITH INSTALLATION AT THE DEALERSHIP RUNS OVER $1300.

08/29/2013
Components: ELECTRICAL SYSTEM
Incident Date: 07/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GGXBC******
Summary

AT FIRST FOR WEEKS VEHICLE WOULD NOT TURN OVER TO START AND WHEN IT FINALLY DID START IT WOULD SHUT OFF. IN A FEW INSTANCES THE VEHICLE STOPPED ON ME WHILE AT A STOP LIGHT. BROUGHT TO DEALERSHIP ALMOST DAILY FOR THE NEXT THREE WEEKS, THOUGHT IT WAS AN ISSUE WITH THE REMOTE. REPLACED THE REMOTE AND DID A FLASH UPDATE AND STILL HAD SAME ISSUE. VEHICLE FINALLY STOPPED STARTING ALTOGETHER AND DEALERSHIP WAS ABLE TO DIAGNOSE THE FAILURE OF THE TIPM( TOTALLY INTEGRATED POWER MODULE?). TIPM, IN MY CASE HAS BEEN ON BACKORDER FOR THREE WEEKS, I'M PAYING FOR A NON FUNCTIONAL VEHICLE THAT IS JUST SITTING AT THE DEALERSHIP, MY EXTENDED WARRANTY'S 6 DAY COVERAGE FOR RENTAL VEHICLE HAS BEEN EXCEEDED, AND THE MANUFACTURER IS NOT WILLING TO PROVIDE ANY ASSISTANCE IN THE FORM OF A RENTAL VEHICLE. I'VE TALKED TO DODGE CORPORATE AFTER FURTHER RESEARCH THAT INDICATED THAT THERE WERE LOTS OF PEOPLE WAITING FOR THE SAME PART. THEY STATED THAT THE PART IS EXPECTED TO BE AVAILABLE IN TWO MORE MONTHS!!! I ASKED THEM AT WHAT POINT DOES THIS BECOME A RECALL ISSUE AND WHY IS DODGE NOT NOT WILLING TO HELP THEIR CUSTOMERS THAT ARE OUT OF A VEHICLE BECAUSE OF AN ISSUE THAT THEY ARE AWARE OF AND HAVE NO SOLUTION FOR. I HAVE HAD MY VEHICLE FOR ONLY 9 MONTHS AND IT IS JUST OUT OF MANUFACTURERS WARRANTY AT A LITTLE OVER 38,000 MILES. I AM TRULY NOT A COMPLAINING PERSON, I JUST WANT A RESOLUTION SO THAT SOMEONE ELSE DOES NOT GO THROUGH THE SAME ISSUES THAT I AND MANY OTHERS HAVE. I JUST WANT MY VEHICLE REPAIRED AND IT JUST SEEMS LIKE THIS SORT OF THING SHOULD NOT HAPPEN TO CONSUMERS.

08/28/2013
Components: ELECTRICAL SYSTEM
Incident Date: 07/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG3BC******
Summary

VEHICLE WOULD NOT START. VEHICLE HAS BEEN AT THE LOCAL CHRYSLER/DODGE DEALERSHIP SINCE JULY 24, WAITING FOR THE "REDESIGNED MODULE". DEALERSHIP ADVISES WE ARE ON A WAITING LISTING WITH 400 OTHER OWNERS. PART WAS SUPPOSED TO BE READY TO SHIP BY 8/20. NOW, I HAVE BEEN NOTIFIED THAT THIS DATE HAS BEEN REVISED TO SEPTEMBER. *TT

08/28/2013
Components: ELECTRICAL SYSTEM
Incident Date: 07/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT4BC******
Summary

I OWN A 2011 DODGE DURANGO. I ATTEMPTED TO START THE VEHICLE BUT IT WOULD NOT POWER ON. THE VECHICLE WAS BROGHT TO THE DEALER WHICH SAID THE ISSUE WAS WITH THE WINS MODULE AND IT HAD TO BE REPROGRAMMED, AFTER THAT DID NOT SOLVE THE ISSUE AND THE WINS MODULE WAS REPALCED. THAT STILL DID NOT SOLVE THE ISSUE SO THE VEHICLE WAS DIAGNOSED AS HAVING AN ISSUE WITH THE TOTALLY INTEGRATED POWER MODULE (TIPM). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND IS FULLY AWARE OF THE ISSUE WITH THIS PART. THE PART WAS ORDERED, AND WAS BACK ORDERED AND DUE ON 8/27, NOW I AM BEING TOLD THAT THE PART WILL NOT ARRIVE UNTIL 9/15. MY CAR HAS BEEN AT THE DEALER FOR A MONTH ALREADY. CHRYSLER CUSTOMER CARE IS A VOICE BUT OFFERS LITTLE OR NO HELP TOWARDS RESOLUTION. THE PART IS OBVIOUSLY PROBLEMATIC AND THEY CAN'T KEEP THEM IN STOCK. CAN'T BLAME THE DEALER WHEN THE CHYSLER SUPPLY CHAIN IS SO POORLY MANAGED. LUCKLY FOR ME I BOUGHT AN EXTENDED WARRANTY. *TT

08/22/2013
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG7BC******
Summary

WHILE OPERATING THE VEHICLE THE HEADLIGHTS WENT OUT ALONG WITH RADIO/NAVIGATION SYSTEM. ALL WARNING LIGHTS ON THE DASH ACTIVATED. IT HAPPENED SEVERAL TIMES RANGING FROM SEVERAL SECONDS TO SEVERAL MINUTES BEFORE IT STARTED WORKING AGAIN. THE DEALERSHIP ADVISED THAT IT IS THE TIPM MODULE. BASED ON RESEARCH IT APPEARS THAT THE TIPM MODULE FAILURE HAS BEEN A PROBLEM WITH DODGE VEHICLES FOR A NUMBER OF YEARS YET NO RECALL HAS BEEN ISSUED. *TR

08/09/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD2GG5BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT IT WOULD NOT POWER ON. THE VEHICLE WAS DIAGNOSED AS HAVING AN ISSUE WITH THE COMPUTER MODULE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 54,781. UPDATED 09-18-13 *BF

07/29/2013
Components: AIR BAGS
Incident Date: 07/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG4BC******
Summary

AIRBAG LIGHT CAME ON AND HAS STAYED ON

07/22/2013
Components: ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY,FUEL/PROPULSION SYSTEM
Incident Date: 07/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG4BC******
Summary

MY VEHICLE HAS PUSH BUTTON START. THE BATTERY IN THE REMOTE THAT CONTROLS THE VEHICLE STARTED TO DIE AND THE VEHICLE BECAME HARD TO START. TOOK THE REMOTES TO THE DEALERSHIP TO GET THE BATTERIES CHANGED. THEY MANAGED TO DAMAGE THE PROGRAMMING TO THE VEHICLE. TWO DAYS AFTER CHANGING THE BATTERY, THE VEHICLE WOULD NOT START AT ALL. IT WAS NO LONGER STALLING. HAD THE VEHICLE TOWED TO THE DEALERSHIP AND THEY STATED THE PROGRAMMING WAS OFF AND THE TIP MODULE WAS GONE AND NEEDED REPLACEMENT. THEY COULD NOT OFFER FURTHER DETAILS. *TR

07/02/2013
Components: STEERING,ENGINE
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT6BC******
Summary

AT RANDOM TIMES THE ENGINE WILL JUST SHUT DOWN AND I HAVE NO POWER STEERING AT ALL. IT HAS HAPPENED OVER 15 TIMES NOW GENERALLY WHEN I COME TO A FULL STOP AND ALSO WHEN I AM TAKING A RIGHT HAND TURN AT SLOW SPEEDS. *TR

06/20/2013
Components: STEERING,SUSPENSION
Incident Date: 06/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE5GG5BC******
Summary

RIGHT FRONT STRUT HAS STARTED TO LEAK OIL. POSSIBLE FIRE HAZARD DUE TO VICINITY OF THE BRAKE. AFTER SPEAKING WITH SERVICE ADVISOR AT DEALERSHIP HE STATED THIS IS THE 3RD STRUT HE SEEN REPLACED FOR LEAKAGE. *TR

06/19/2013
Components: ENGINE
Incident Date: 06/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG6BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT A VALVE IN THE ENGINE WOULD NEED TO BE REPLACED BUT THERE WAS A NATIONWIDE BACK ORDER FOR THE PART. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 65,000.

06/17/2013
Components: STEERING
Incident Date: 05/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE2GG4BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED WHEN THE VEHICLE REACHED 70 MPH THE FRONT END BEGAN TO SHAKE. DURING A ROAD FORCE BALANCE TEST THE DEALER STATED THE FAILURE WAS A CHARACTERISTIC OF THE VEHICLE. AN INDEPENDENT MECHANIC PERFORMED AN ALIGNMENT WHICH REDUCED THE SHAKING, BUT DID NOT CORRECT THE PROBLEM. THE CONTACT STATED THE PROBLEM WAS DUE TO THE ALL WHEEL DRIVE FEATURE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 22,000. *TR

06/05/2013
Components: POWER TRAIN
Incident Date: 06/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG9BC******
Summary

I PURCHASED A 2011 DODGE DURANGO CREW V6 LAST YEAR AND I HAVE HAD NOTHING BUT PROBLEMS WITH IT. WHEN I ACCELERATE AT ANY SPEED, MY VEHICLE DOES NOT RESPOND. THE VEHICLE JUMPS AND WOULD SHIFT GEARS. THE TRANSMISSION FEELS LIKE ITS SLIPPING AND DOES NOT HAVE THE POWER TO ACCELERATE. ALSO, WHEN I PRESS THE BRAKE THE BACK END MAKES A LOUD THUMPING NOISE LIKE ITS SHIFTING GEARS AND IT JERKS FORWARD. THE FIRST TIME I BROUGHT IT IN TO THE DEALERSHIP, THEY UPDATED THE SOFTWARE AND COULD NOT DUPLICATE THE PROBLEM. I TOOK IT BACK IN TO THE DEALERSHIP AND HAD A MECHANIC RIDE WITH ME AND I AM STILL WAITING FOR MY ISSUES TO BE RESOLVED. *TR

05/31/2013
Components: STEERING,POWER TRAIN,EXTERIOR LIGHTING
Incident Date: 10/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE4GT0BC******
Summary

TRADED IN 2005 TOWN AND COUNTRY IN NOV 2010 TO 2010 TOWN AND COUNTRY NUMEROUS PROBLEMS ALSO HAD MAJOR BRAKE ISSUES NEARLY CAUSING ACCIDENT AT FOUR WAY INTERCHANGE. TRADED IT IN TAKING NEG.EQUITY TO 2011 DURANGO IN OCT 2011 IT HAS NUMEROUS ISSUE INCLUDING UP AND DOWN IDLE BULBS BLOWING WHEN WASHED THRU AUTO WASH AC PROBS. POWER STEERING BEGINING WHINE NOISE HAD BRAKES REPAIRED HARD SHIFTING COMPUTER FLASHED DEALER CANT FIGURE OUT PROBLEMS CALLED CORPORATION WAITING FOR REPLY. *TR

05/03/2013
Components: TIRES
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE6GT0BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO, EQUIPPED WITH KUHMO TIRES LINE SOLUS, SIZE 265-50-R20. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE REAR DRIVER'S SIDE TIRE BLEW DUE TO BEING DRY ROTT. THE CONTACT STATED THAT THE REMAINING TIRES ALSO EXHIBITED DRY ROTTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRE WAS REPLACED. THE VEHICLE FAILURE AND CURRENT MILEAGE WAS 15,000.

02/09/2013
Components: SERVICE BRAKES, HYDRAULIC,TIRES,WHEELS
Incident Date: 01/12/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 1D4RE4GG3BC******
Summary

DODGE DURANGO 2011 CREW-TRACTION DEFECT. GOT THE CAR 12/23/11. ON 1/12/12, DURING SNOW STORM. I LEFT WORK, CAR WOULD NOT STAY ON THE ROAD, SLID SIDEWAYS AS I TURNED. I WAS ON THE PHONE W/CO-WORKER WHO WAS BEHIND ME. I ASKED IF HE SAW MY CAR SLIDE, HE SAID YES, IT WAS DIFFICULT TO KEEP ON THE ROAD SO TOLD HIM I HAD TO GO.I DROVE TO PEORIA. I WAS GOING VERY SLOW. WENT TO SWIM MEET, THEN HEADED HOME DOWN KNOXVILLE AVE. MAYBE10 MPH, VERY CAUTIOUS, EVERYONE WAS PASSING ME. SIGNAL TURNED YELLOW, THEN RED, BUT MY CAR WOULD NOT STOP. ANTI-LOCK BREAKS WERE ON, CAR CONTINUED TO SLIDE. I SAW A TRUCK COMING A LONG WAY DOWN, I SLID INTO CROSS TRAFFIC, AND HIT THAT TRUCK. (I HAD PAIN IN MY SHOULDER, THE PAIN CONTINUED, & ON 3/30/12, HAD EMERGENCY SURGERY 4 RUPTURED CERVICAL SPINE. I NOW HAVE A PLATE,& 4 SCREWS IN MY NECK.)GOT THE CAR BACK, & TOOK IT TO TIRE SHOP TO PUT BETTER TIRES ON IT. WAS TOLD THERE WAS NOTHING WRONG W/TIRES, & THEY WERE BETTER TIRES THAN THEY COULD SELL ME. THIS YEAR IN LESS THEN 1 INCH OF SNOW, THE CAR DID A 180 SLIDE ON MY DRIVE, THEN SLID INTO TRAFFIC (LEVEL SURFACE), A CAR MISSED ME BY INCHES. SLIDE EVEN IN A QUARTER INCH SNOW. DOESN'T MATTER WHO IS DRIVING IT, THEY SLIDE. I AGAIN WENT 2 A DIFFERENT TIRE PLACE. THEY WANTED TO SELL ME THE SAME TIRES, I SAID NO WAY! THEY OFFERED ALTERNATIVES. I DECIDED TO GOOGLE WHAT KIND OF TIRES WOULD BE GOOD FOR MY CAR. MUCH TO MY DISMAY, APPARENTLY NONE ARE. WHAT I FOUND, WAS THAT THERE WERE SEVERAL '11 DURANGO OWNERS COMPLAINING ABOUT THE TIRES ON THEIR CARS. SAME PROBLEMS, DIFFERENT TIRES & DIFFERENT TIRE MANUFACTURERS. THEIR CARS WILL NOT STAY ON THE ROAD WITH SNOW OR ICE EITHER. IT IS NOT THE TIRES, ITS A THE CAR! PLEASE STOP THIS BEFORE SOMEONE GETS KILLED. I WILL LIVE THE REST OF MY LIKE WITH TERRIBLE COMPLICATIONS FROM THE SURGERY. I AM TERRIFIED TO DRIVE THIS CAR, & GOING TO HAVE TO TRADE IT, & TAKE A HUGE LOSS. *TR

02/09/2013
Components: SERVICE BRAKES, HYDRAULIC,TIRES,WHEELS
Incident Date: 12/12/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 1D4RE4GG3BC******
Summary

DODGE DURANGO 2011 CREW-TRACTION DEFECT. GOT THE CAR 12/23/11. ON 1/12/12, DURING SNOW STORM. I LEFT WORK, CAR WOULD NOT STAY ON THE ROAD, SLID SIDEWAYS AS I TURNED. I WAS ON THE PHONE W/CO-WORKER WHO WAS BEHIND ME. I ASKED IF HE SAW MY CAR SLIDE, HE SAID YES, IT WAS DIFFICULT TO KEEP ON THE ROAD SO TOLD HIM I HAD TO GO.I DROVE TO PEORIA. I WAS GOING VERY SLOW. WENT TO SWIM MEET, THEN HEADED HOME DOWN KNOXVILLE AVE. MAYBE10 MPH, VERY CAUTIOUS, EVERYONE WAS PASSING ME. SIGNAL TURNED YELLOW, THEN RED, BUT MY CAR WOULD NOT STOP. ANTI-LOCK BRAKES WERE ON, CAR CONTINUED TO SLIDE. I SAW A TRUCK COMING A LONG WAY DOWN, I SLID INTO CROSS TRAFFIC, AND HIT THAT TRUCK. (I HAD PAIN IN MY SHOULDER, THE PAIN CONTINUED, & ON 3/30/12, HAD EMERGENCY SURGERY 4 RUPTURED CERVICAL SPINE. I NOW HAVE A PLATE,& 4 SCREWS IN MY NECK.)GOT THE CAR BACK, & TOOK IT TO TIRE SHOP TO PUT BETTER TIRES ON IT. WAS TOLD THERE WAS NOTHING WRONG W/TIRES, & THEY WERE BETTER TIRES THAN THEY COULD SELL ME. THIS YEAR IN LESS THEN 1 INCH OF SNOW, THE CAR DID A 180 SLIDE ON MY DRIVE, THEN SLID INTO TRAFFIC (LEVEL SURFACE), A CAR MISSED ME BY INCHES. SLIDE EVEN IN A QUARTER INCH SNOW. DOESN'T MATTER WHO IS DRIVING IT, THEY SLIDE. I AGAIN WENT 2 A DIFFERENT TIRE PLACE. THEY WANTED TO SELL ME THE SAME TIRES, I SAID NO WAY! THEY OFFERED ALTERNATIVES. I DECIDED TO GOOGLE WHAT KIND OF TIRES WOULD BE GOOD FOR MY CAR. MUCH TO MY DISMAY, APPARENTLY NONE ARE. WHAT I FOUND, WAS THAT THERE WERE SEVERAL '11 DURANGO OWNERS COMPLAINING ABOUT THE TIRES ON THEIR CARS. SAME PROBLEMS, DIFFERENT TIRES & DIFFERENT TIRE MANUFACTURERS. THEIR CARS WILL NOT STAY ON THE ROAD WITH SNOW OR ICE EITHER. IT IS NOT THE TIRES, ITS A THE CAR! PLEASE STOP THIS BEFORE SOMEONE GETS KILLED. I WILL LIVE THE REST OF MY LIKE WITH TERRIBLE COMPLICATIONS FROM THE SURGERY. I AM TERRIFIED TO DRIVE THIS CAR, & GOING TO HAVE TO TRADE IT, & TAKE A HUGE LOSS. *TR

12/02/2012
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 12/12/2011
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4RD4GG0BC******
Summary

WHEN IGNITION ON, SITTING IN VEHICLE LISTENING TO FM RADIO STATION, OVERHEAD REAR ELECTRIC HATCH BUTTON WAS PRESSED AND HATCH OPENED. JUST AFTER OPENING REAR HATCH, PASSENGER DOOR WAS OPENED. IMMEDIATELY AFTER DOOR OPENED, RADIO AND DOME LIGHT SHUT OFF FOR 2 SECONDS AND CAME BACK ON TO 530AM. A FEW SECONDS LATER, SMELLED ELECTRICAL SMOKE. MINUTE OR TWO LATER, SAW GLOWING WIRE UNDER FLOOR CARPET BETWEEN FIREWALL AND FRONT PASSENGER SEAT. EVENTUALLY TURNED INTO FIRE TOTALING VEHICLE. IN THE PERIOD APPROX. 2 MONTHS TO THIS, POWER STEERING WENT OUT FOR 3-5 SECONDS 3 TIMES AND RADIO WENT OFF FOR 2-3 SECONDS ABOUT 5 TIMES. VEHICLE COMPLETELY STOCK, ALL SERVICES PERFORMED BY DEALERSHIP. *TR

11/06/2012
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT0BC******
Summary

ENGINE LIGHT COMES ON, FCW LIGHT COMES ON, RPM'S RUN HIGH AND CAR ACCELERATES ON ITS OWN. MUST RIDE THE BRAKE AND BE EXTREMELY CAREFUL WHEN THAT HAPPENS AS CAR TRIES TO JUMP/ACCELERATE ON ITS OWN. WORRY THAT THIS WILL CAUSE ACCIDENT. CAR HAS BEEN IN AND OUT OF REPAIR SHOP ON THREE OCCASIONS AND PROBLEM STILL NOT FIXED. DEALER DOES NOT KNOW WHAT IS WRONG OR HOW TO FIX. HAVE CONSULTED CORPORATE AND PUT THE WORD OUT TO OTHER DEALERS BUT TO NO AVAIL. JUST GOT CAR BACK AGAIN AFTER DEALER HAVING FOR THE ENTIRE DAY AND PROBLEM STARTED UP AGAIN. PLAN ON WRITING TO MANUFACTURER AND REPORTING CAR UNDER LEMON LAW. *TR

10/22/2012
Components: AIR BAGS
Incident Date: 07/17/2009
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE5GT8BC******
Summary

DODGE DURANGO CITADEL 2011 INTERMITTENT AIR BAG LIGHT COMES ON WHEN DRIVING, REFER TO ODI ID NUMBER 10475864. TOOK TRUCK TO DEALER 7/9/2011, CORRECTIVE ACTION HARD WIRED CONNECTOR C3 53 UNDER SEAT, THIS DID NOT CORRECT PROBLEM. TOOK TRUCK BACK TO DEALER 8/24/2011, CORRECTIVE ACTION B1C29 INTERMITTENT PROBLEM ORC MODULE INTERNAL FAILURE AND REPLACED ORC MODULE. THIS DID NOT CORRECT THE PROBLEM. TOOL TRUCK BACK THIRD TIME WITH SAME PROBLEM ON 9/22/12, DEALER DIAGNOSIS, LOOSE CONNECTION AT LEFT SIDE SEAT THORAX SQUIB B1C29 CIRCUIT OPEN. PULLED CODES. LOOSE CONNECTION IN LEFT SIDE SEAT SQUIB HIGH RESISTANCE AT THE CONNECTOR HARD WIRED BLUE/BLACK STRIP AND GREEN WIRES CHECKED OPERATION AIRBAG LIGHT OFF AT THIS TIME. CURRENTLY THE LIGHT IS OFF. *TR

09/18/2012
Components: AIR BAGS
Incident Date: 09/09/2012
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG2BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE NOTICED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE MALFUNCTION OCCURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THE FAILURE WAS CONTRIBUTED TO THE AIR BAG WIRING HARNESS. THE COMPONENT WAS ORDERED AND THE VEHICLE WAS SCHEDULED FOR REPAIRS WHEN THE PART HAD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 18,218.

04/13/2012
Components: POWER TRAIN
Incident Date: 01/19/2012
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG8BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE RPM WOULD INCREASE EXCESSIVELY AND THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS. IN ADDITION, THE VEHICLE WOULD JUMP AND ABRUPTLY SHIFT GEARS. THE CONTACT EXPERIENCED THE FAILURE TWICE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE GEAR SHIFTER WAS REPLACED BUT THE FAILURE WAS NOT CORRECTED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 18,000.

03/27/2012
Components: STEERING,WHEELS
Incident Date: 11/26/2011
Crash: No
Fire: No
Summary

THE FRONTEND OF MY 2011 DODGE DURANGO SHAKES AT 45 MPH AND INCREASES IN STRENGTH WITH AN INCREASE IN SPEED??WHY? THIS IS NOT A ONE TIME / SHORT TIME THING IT HAS BEEN DOING IT FOR A WHILE. I NEED TO KNOW WHAT TO DO TO FIX IT!! *TR

03/15/2012
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 11/17/2010
Crash: No
Fire: No
Vehicle Identification Number: 1D4RE4GG3BC******
Summary

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE TRAVELING 35 MPH, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL AND RADIO FAILED. MOMENTS LATER, THE POWER STEERING ALSO FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 9,000.

03/11/2012
Components: SUSPENSION,POWER TRAIN
Incident Date: 12/05/2011
Crash: No
Fire: No
Summary

SOUND WHEN THE CAR STOPS AND STARTS AND WHEN IT PASSES THROUGH UNEVEN FLOORS, ALSO WHEN THE CAR IN THE CITY AND TO AND AFTER A WHILE ARRACO EMPIESA TO CHANGE THE TRANSMISSION VERY STRONG AND FEEL LIKE HITTING. *TR

10/13/2011
Components: AIR BAGS
Incident Date: 10/11/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 1D4RD2GG7BC******
Summary

DRIVER LOST CONTROL OF 2011 DODGE DURANGO, TRAVELING APPROXIMATELY 35-45 MPH, AND HIT A TREE HEAD ON. VEHICLE PURCHASED ON 8/25/2011 NEW, AND HAD APPROXIMATELY 5,000 MILES ON IT AT TIME OF COLLISION. DRIVER WAS WEARING HIS SEAT BELT. NO AIR BAGS DEPLOYED. ALL EMERGENCY PERSONNEL, WRECKER DRIVER, BODY SHOP, AND INSURANCE CLAIMS ADJUSTER INDICATED THAT THERE WAS NO REASON AIR BAG SHOULD NOT HAVE DEPLOYED, THE CRASH DEFINITELY HIT THE SENSORS. VEHICLE STILL BEING ASSESSED, BUT IS PROBABLY A TOTAL LOSS. *TR

08/12/2011
Components: STEERING
Incident Date: 08/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 1D4SE6GT3BC******
Summary

WHILE DRIVING MY 2011 DODGE DURANGO, THE STEERING WHEEL STARTED SHAKING VIOLENTLY AND PULLING THE VEHICLE TO THE RIGHT CAUSING ME TO MOMENTARILY LOSE CONTROL OF THE VEHICLE AND ALMOST CRASHING INTO A PARKED VEHICLE. I HAVE HAD THIS UNSAFE ISSUE WITH THE STEERING WHEEL SHAKING SINCE THE VEHICLE WAS PURCHASED BACK ON 6/10/11 WITH THE DEALERSHIP AND DODGE NOT ABLE TO DIAGNOSE AND FIX THE ISSUE. HAVING A CASE WITH CHRYSLER/DODGE SINCE BACK IN JUNE, THEY HAVE NOW TOLD ME THAT THIS IS A NORMAL CHARACTERISTIC OF THE VEHICLE. HAVEN DRIVEN 3 OTHER 2011 DURANGOS, 2 ALSO EXHIBITED THE STEERING WHEEL SHAKE WHILE 1 DID NOT WHICH SHOWS THIS IS NOT A CHARACTERISTIC OF THE VEHICLE BUT INSTEAD A POSSIBLE DEFECT THAT NEEDS TO BE INVESTIGATED TO DETERMINE THE PROBLEM AND TO FIX IT. *TR

8 Recalls

for 2011 DODGE DURANGO
01/04/2014
CAMPAIGN NUMBER: 14V154000
SERVICE BRAKES
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Campaign Number: 14V154000
Manufacture: Chrysler Group LLC
Components: SERVICE BRAKES
Summary

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

02/07/2014
CAMPAIGN NUMBER: 14V391000
ELECTRICAL SYSTEM:WIRING
If the vanity lamp wiring shorts, there is an increased risk of fire.
Campaign Number: 14V391000
Manufacture: Chrysler Group LLC
Components: ELECTRICAL SYSTEM:WIRING
Summary

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

04/09/2014
CAMPAIGN NUMBER: 14V530000
ELECTRICAL SYSTEM
A vehicle stall increases the risk of a crash.
Campaign Number: 14V530000
Manufacture: Chrysler Group LLC
Components: ELECTRICAL SYSTEM
Summary

Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

08/10/2014
CAMPAIGN NUMBER: 14V634000
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Campaign Number: 14V634000
Manufacture: Chrysler Group LLC
Components: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Summary

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

28/12/2015
CAMPAIGN NUMBER: 15V879000
ELECTRICAL SYSTEM:WIRING
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Campaign Number: 15V879000
Manufacture: Chrysler (FCA US LLC)
Components: ELECTRICAL SYSTEM:WIRING
Summary

Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

10/07/2017
CAMPAIGN NUMBER: 17V435000
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Campaign Number: 17V435000
Manufacture: Chrysler (FCA US LLC)
Components: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Summary

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

18/09/2017
CAMPAIGN NUMBER: 17V572000
SERVICE BRAKES
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Campaign Number: 17V572000
Manufacture: Chrysler (FCA US LLC)
Components: SERVICE BRAKES
Summary

Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

14/11/2019
CAMPAIGN NUMBER: 19V813000
ELECTRICAL SYSTEM
A vehicle stall increases the risk of a crash.
Campaign Number: 19V813000
Manufacture: Chrysler (FCA US LLC)
Components: ELECTRICAL SYSTEM
Summary

Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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