EN

2011 Dodge Grand Caravan VAN FWD

3
Recalls
504
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 16.4%

Complaints
Recalls

504 Complaints

for 2011 DODGE GRAND CARAVAN
11/19/2021
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 10/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG8BR******
Summary

My car was fine until one day in rain the whole dash and radio shut off and came back on repeatedly, spedometer bouncing each time. Took it to dealer/JDByrider and "they dont know prob/happens all the time" w a very "oh well" attitude. They did nothing. I called again when car ALSO started shutting completely off at long red lights. I was told next appt available would be 23 days! Thats still 4 days away. NOW in addition to dash/radio/spedometer problem the van doesnt just die at LONG lights, it dies if I have to stop for drive thrus, stop signs, short lights. The headlights have also started flickering very very badly. Im upset that repairs are supposed to be covered by JDByrider and theyve had me driving this dangerous car for almost a month before trying to fix it. Im not allowed to get work done on it elsewhere or else it makes future repairs on parts not covered by JDByrider. I have 4 kids and this car is not safe on road and Im literally not allowed to get someone else to fix it if I want it to continue to be covered by JDB. JDB blames Dodge. My car purchase was supposed to cover repairs and instead Im being forced to drive 4 kids around in car dealer cant fix and they claim Dodge dont know how to either. I should have never been expected to wait almost a month for this to be addressed.

09/14/2021
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 09/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG1BR******
Summary

DRIVING AT ABOUT15 M.P.H. I HAD TROUBLE STEERING AND NOISE WAS COMING FOR UNDER THE HOOD, I PULLED OVER AND I LOOK UNDER THE CAR IT WAS LEAKING LOTS OF OIL. I HAD IT TOWED TO THE DEALER,THE PROBLEM WAS A HOLE IN THE TUBING ON THE RACKEN PINEN STEERING .IF IT WAS ON A HIGHWAY OR ON A FASTER ROAD IT WOULD HAVE BEEN A VERY BAD ACCIDENT WITH OIL LEAKING AND COULD NOT STEER THE VAN. I WAS VERY VERY LUCKY.THERE WAS NO WARNING LIGHT. I HAVE A PICTURE OF THE HOLE. I REPORTED TO CHRYSLER. Consumer stated metal that was replaced rusted.

09/06/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG1BR******
Summary

Battery light turned on and vehicle immediately shut off. Got car jump to make it home and all electrical components went hay wire - all dash lights blinking - transmission wouldn’t not shit and accelerated by itself, headlights wouldn’t go on, windows wouldn’t go down. Dodge recalled every other car model in their line for a bad ALTERNATOR rapid failure, except Caravan, which should absolutely be included. It’s a know issue - car shouldn’t be dying while driving with under 100k miles.

08/31/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/31/2021
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG2BR******
Summary

It started a few months ago with my van not starting properly. After being stranded multiple times & it stalling once while driving, I had my mechanic check multiple issues we assumed the fuel pump was going bad. Nearly $600 later and a new fuel pump the issues continued until today when it is now dead! After searching I found 2010 and older models of my van were recalled for this EXACT issue, just not 2011! I don’t have the money to fix it and am pissed that while it’s the same problem it is not covered in the recall.

07/27/2021
Components: ENGINE
Incident Date: 07/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG1BR******
Summary

I was driving on the highway and about to increase speed from 60mph to 65mph then the vehicle shut off. I lost power steering and ability to brake I was near an exit and was able to roll into a safe spot. Vehicle would crank but not start. I contacted AAA for tow service. When AAA arrived the vehicle started. I had it towed anyway. Since the incident the vehicle starts. I am afraid to drive. I had passengers with me that night and this vehicle (engine) failure could have resulted in multiple injuries or fatalities. I purchased this vehicle from a used car dealership in October of 2020. Within a week the vehicle broke down. It would crank but not start. The used dealership had the battery replaced then the TIPM and finally a bypass was performed on the fuel pump relay switch in December of 2020. I've had no issues of this nature since those repairs. Now I have another serious safety hazard issue.

07/19/2021
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 07/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG2BR******
Summary

Vehicle shakes, dash lights flash on an off, doesn't want to accelerate, check engine light flashes occasionally. Mechanic has run diagnostic tests, the only code the vehicle is showing is oil pressure.

07/17/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG0BR******
Summary

The fuel pump relay failed. This is a very common problem with Caravans, and is very expensive to fix. The Grand Cherokee and Durango have the same design, and there is a recall on those models. The Caravan should have a recall declared as well. Thank you.

06/26/2021
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 2d4rn3dg7br******
Summary

purchased van no problem mechanic gave great review following week wouldnt start mechanic said tipm is bad we had tipm rep[laced already 3 times and now its bad again this time i was with my family when van completly shut off on highway doing 70 miles a hour we have to carry a jumper battery pack with us to start van i called crysler and they informed me there is no problems with my vans tipm well thats funny google has over 45 thousand articles about these problems and nobody does anything about it till people die

06/24/2021
Components: ENGINE
Incident Date: 06/21/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN5DG3BR******
Summary

The contact owned a 2011 Dodge Grand Caravan. The contact stated while driving at 65 mph, the vehicle stalled. The contact was able to pull off to the side of the road where she saw smoke emerging from the front of the vehicle. Upon exiting the vehicle, the contact opened the hood to see the fire behind the engine. The fire department was contacted and was able to extinguish the fire. A police report was filed. The vehicle was towed to an impound lot. The contact has not notified a local dealer. The vehicle has not been diagnosed or repaired. The vehicle was destroyed. The contact was relating the failure to an unknown recall. The manufacturer had not been informed of the failure. The failure mileage was 130,000.

06/11/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG0BR******
Summary

Driving home from work and my 2011 Dodge Grand Caravan just turned off on me while I was at a red light. It took sometime for my vehicle to turn back on. Since then I’ve had this problem now for 3 days. I’ve taken it in to my local machine and was told I only needed a new gas cap. Well that didn’t work and I found myself again stuck at a red light. After doing some investigation on Dodge Grand Caravans I saw other people had issues with a ignition switch. Different years same brand and if this is a cause dodge needs to look into this. I’ll be going to a actual dealership to see if they can diagnose the problem. Only scared I’ll be stuck on the highway.

06/07/2021
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG5BR******
Summary

The contact owns a 2011 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle stalled without warning. The contact stated that several electrical failures had occurred on the vehicle while the vehicle was turned off. The failures included the sliding doors independently unlocking and opening without warning or input. The contact also stated that the safety alarm would sound independent while the power windows rolled down independently while the vehicle was turned off. The contact had the vehicle towed by a dealer and was informed that the Totally Integrated Power Module (TIPM) was defective and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 160,000. Consumer is still having issues with the vehicle.

05/27/2021
Components: ELECTRICAL SYSTEM
Incident Date: 05/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG5BR******
Summary

Van has stalled and quit while at intersections and while driving on busy hwy. Have had looked at and seems that the TIPM is the problem. Same as many over vehicles that was recalled for this same reason suck as the Jeep Cherokees. VERY DANGEROUS for it to stall and quit in the middle of traffic, almost been rearended due to the stalling and hit at intersection due to it cutting off completely. Accident wating to happen and have someone be badly injuried or killed. This needs to be addressed and recalled ASAP. Dealership looked at this and stated the same. Please investigate and take correct steps on getting this fixed/recalled before someone is killed.

05/08/2021
Components: ELECTRICAL SYSTEM
Incident Date: 05/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG0BR******
Summary

CAR SHUTS OFF WHILE DRIVING. SOMETIMES WON'T START BACK UP. ISN'T RUNNING WELL. MOST LIKELY THE TIPM, WHICH SEEMS TO BE A BIG ISSUE FROM WHAT I'M FINDING WITH DODGE CARAVANS.

05/01/2021
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG4BR******
Summary

I WAS DRIVING ON THE ROAD AT ABOUT 30 MPH GOING STRAIGHT (WITH MY WIFE/KIDS) AND THE CAR JUST TURNED OFF COMPLETELY. THERE WAS NO ELECTRICAL, NO PROPULSION, POWER STEERING WENT OUT. THE ELECTRICAL BLINKED ON AND OFF A COUPLE TIMES LIKE IT WAS TRYING TO COME BACK ON BUT I HAD TO PULL OVER (LUCKILY WE WERE ON A RURAL ROAD) AND TURN THE CAR OFF AND BACK ON.

04/25/2021
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DGXBR******
Summary

ENGINE LIGHT HAS BEEN ON FOR QUITE SOME TIME. DEALERS UNABLE TO LOCATE PROBLEM. THOUGHT IT WAS CAMSHAFT SENSOR, REPLACED AND SAME ISSUES. CHECK ENGINE LIGHT IS NOT ALWAYS ON, SEEMS TO COME ON AFTER EXTENDED DRIVING. ON HIGHWAY, WITH ENGINE LIGHT ON TRACTION LIGHT WILL COME ON AND THE I WILL NOT BE ABLE TO ACCELERATE PAST ABOUT 60 MPH EVEN WHEN PRESSING GAS TO FLOOR. ON HIGHWAY THIS IS VERY SCARY AND DANGEROUS. I SEE SIMILAR COMPLAINTS AND I AM FRUSTRATED THAT NO ONE CAN FIGURE OUT THE PROBLEM WITH MY VEHICLE. BEEN DEALING WITH THIS FOR ALMOST TWO YEARS.

03/19/2021
Components: ELECTRICAL SYSTEM
Incident Date: 03/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DGXBR******
Summary

TPIM FUEL PUMP RELAY WENT BAD. LOOKED UP A VIDEO ON REPAIRING IT AND FOUND HOW TO BYPASS IT. THE VAN STARTED RIGHT UP WHEN THE FUEL PUMP RELAY WAS BYPASSED.

02/25/2021
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
Incident Date: 02/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE FUEL PUMP RELAY FAILED AND THE TIPM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED AND THE VEHICLE FAILED TO START. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 199,000.

02/04/2021
Components: ELECTRICAL SYSTEM
Incident Date: 01/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DGXBR******
Summary

TIPM FAILURE - 2011 DODGE CARAVAN MADE SAME YEAR AS DURANGO AND JEEP THAT WERE RECALLED FOR SAME ISSUE. HAD FUEL PUMP REPLACED ON 1/28/21 BUT CONTINUED TO CUT OUT WHILE DRIVING IN TRAFFIC ON BUSY HIGHWAY 10 TIMES WITHIN A QUARTER MILE DISTANCE.

01/13/2021
Components: UNKNOWN OR OTHER
Incident Date: 01/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG9BR******
Summary

TIPM - TOTAL INTEGRATED POWER MODULE FAILURE. CAR INTERMITTENTLY WON'T START, KEEPS THE FUEL PUMP ON DRAINING THE BATTERY, RADIO WON'T WORK, AIR CONDITIONING. I REPLACED THE BATTERY THE FIRST TIME IT DRAINED IT THINKING THE BATTERY WENT BAD. COST ME 3 TIMES IN TOWING CHARGES. FELT LIKE IT WAS STALLING WHILE DRIVING A FEW TIMES. CAN ONLY BE REPAIRED AT THE DEALER'S AND THEY SAY IT IS OVER $1,500 TO REPAIR.

01/10/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG0BR******
Summary

THE GAS PUMP STAYS ACTIVATED AFTER THE CAR IS TURNED OFF; AS A CONSEQUENCE IT HAS DRAINED THE CAR BATTERY TWICE.

12/08/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 12/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG0BV******
Summary

ABOUT 11/30 I WENT TO START THE CAR IN THE MORNING., THE FRONT WINDSHIELD WIPERS WERE ON WHEN I TURNED THE KEY, AND WOULD NOT CHANGE SPEED OR TURN OFF AS MUCH AS I TRIED THE BACK AND THEY WOULD NOT TURN ON. THE RADIO/ CLOCK DID WORK BUT NO LIGHTED INFORMATION AND SAME WITH THE SPEEDOMETER, THE GAS TANK, TEMPERATURE WARNING AND TACHOMETER LIGHTING. THE CAR STARTED, AND RESTARTED SEVERAL TIME WELL ENOUGH BUT THE DASHBOARD LIGHTS AND THE WIPERS DID NOT CHANGE. I TRIED TURNING THE KEY ON AND OFF WITHOUT STARTING THE CAR A NUMBER OF TIMES WITH DIFFERENT NUMBER OF TRIES BEFORE RESTARTING AS A POSSIBLE RESETTING WITH NO CHANGE. EVENTHOUGH IT HAD NO WORKING SPEEDOMATER I DROVE THE CAR FIRST AROUND THE BLOCK SEVERAL TIMES AND THEN TO MY LOCAL MECHANEC. I TALKED TO HIM HE DID NOT HAVE THE CORRECT EQUIPMENT FOR TESTING REQUIRED TO FIND THE PROBLEM. HE SUGGESTED I GO TO THE DEALER AND 1) SEE IF THEY HAD ANY RECALL OR UNPUBLISHED ISSUED REPAIR NOTICES ETC 2) GET AN ESTIMATE OF THE POSSIBLE COSTS AND TIMES FOR REPAIR. I THANKED HIM AND WAS IN MY CAR AGAIN WITHIN 15 MINUTES AND THE TOTAL PROBLEMS WENT AWAY, FRONT WIPERS OFF AND ALL THE DASHBOARD LIGHTS WORKED. THE CAR WORKED FOR 4 MORE TRIPS OVER THE NEXT FEW DAYS. ON DEC 3RD 2020, I STARTED THE CAR JUST FINE WENT ON THE EXPRESS WAY FOR THE FIRST TIME FOR A ABOUT 35 MINUTES TRIP. ABOUT 8 MINUTES INTO THE EXPRESSWAY DRIVE THE DASHBOARD LIGHTS WENT OUT AND THE WIPER WENT ON FOR ABOUT 1.5 MINUTES, BUT BEFORE I COULD EXIT THE EXPRESSWAY THEY WENT BACK ON AND I COULD TURN OFF THE WIPERS, A FEW MINUTES THEY WENT OUT AGAIN AND JUST AS SUDDENLY IN 2 MINUTES THEY WERE WORKING AGAIN. THERE WAS A THIRD TIME BEFORE MY EXIT THAT LASTED ONLY ABOUT 1 MINUTE. WHEN I GOT OFF AT THE USUAL EXIT I PARKED & TRIED TO SEE THE PROBLEM AGAIN FOR NEARLY 20 MINUTES WITH NO LUCK, I CONTINUED THE TRIP AND IT WAS UNEVENTFUL AS DRIVE BACK & SINCE NO PROBLEM.

12/07/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT SHE WAS UNABLE TO START THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER WAITING FOR 20 MINUTES, THE VEHICLE WAS STARTED AND DRIVEN TO HER DESTINATION. THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO GROGAN'S TOWNE CHRYSLER JEEP DODGE RAM (6100 TELEGRAPH RD, TOLEDO, OH 43612; (419) 476-0761), WHERE IT WAS DIAGNOSED WITH NEEDING TIPM MODULE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

11/27/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN7DG7BR******
Summary

FUEL PUMP RELAY WENT BAD. ALSO FOUND BROKEN OIL FILTER VALVE, BROKEN FLEX PIPE TO EXHAUST AND LEAKY TRANSMISSION LINES.

11/03/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG8BR******
Summary

RELAY FUEL PUMP IS NOT FUNCTIONING

10/28/2020
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG5BR******
Summary

IT STARTED WITH MY VEHICLE NOT STARTING INTERMITTENTLY. AS THE PROBLEM GOT WORSE AT FIRST THOUGHT IT MAY BE THE FUEL PUMP. HAVING THIS REPLACED. THE VAN HAS COMPLETED WENT DEAD WHILE DRIVING IN TRAFFIC AND HAD KIDS IN CAR WITH ME. TRIES TO GO DEAD WHILE SITTING IDLE AT REDLIGHTS AND WILL SHAKE DURING ACCELARATION AND TRIES TO QUIT. READING ALOT ON THIS AND OTHERS HAVING THE SAME ISSUES. OTHER VEHICLES HAVE BEEN RECALLED FOR SAME ISSUES ALSO. THIS NEEDS TO BE RECALLED AND ADDRESS ASAP BEFORE SOMEONE IS INJURIED OR KILLED DUE TO THE VEHICLE GOING DEAD WHILE DRIVING IN TRAFFIC. PLEASE HELP ON GETTING THIS RECALL GOING. THIS IS NOT SAFE AT ALL!!!

10/15/2020
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG2BR******
Summary

VEHICLE WILL TURN OVER BUT NOT START AND OTHER TIMES IT WILL FINALLY START BUT THEN WILL DIE RIGHT AWAY. WE HAVE TRIED EVERYTHING UNDER THE STARS TO FIX IT AND ITS GETTING TO THE POINT THAT WE DON'T KNOW WHAT TO DO. OUR BATTERY AND ALTERNATOR ARE GOOD EVERYTHING ELSE WORKS JUST FINE. THE VEHICLE IS ALWAYS PARKED ON FLAT SURFACE.

10/09/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG9BR******
Summary

OCTOBER 8,2020 I WAS DRIVING STRAIGHT DOWN HILL ON A CITY STREET IN PUYALLUP, WA WHEN THE CAR COMPLETELY SHUT DOWN WITHOUT WARNING. I HAD NO STEERING, BRAKES, OR ANYWAY TO CONTROL THE VEHICLE. I MANAGED TO COAST INTO A NEARBY LOWES HARDWARE PARKING LOT AND RAN INTO A BARRIER IN ORDER TO STOP. I WAS LUCKY THERE WERE NO PEOPLE OR OTHER CARS IN MY PATH OF TRAVEL WHEN I ENTERED AS I WAS UNABLE TO STOP. I CALLED MY INSURER, GEICI, AND ARRANGED FOR THE VEHICLE TO BE TOWED. TOWING WAS PERFORMED BY ENGELS TOWING , PUYALLUP, WA (253) 845-0034. CHECKING ONLINE I DISCOVERED THAT THIS IS A KNOWN PROBLEM WITH THE FUEL PUMP AND NO RECALL HAS BEEN ISSUED. I BELIEVE THAT THIS IS A SERIOUS SAFETY ISSUE. I, MY FAMILY, OR OTHERS COULD HAVE BEEN SERIOULY INJURED OR KILLED.

10/06/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG6BR******
Summary

VAN HAS A BAD TIPM WHICH FROM WHAT I HAVE READ SAYS COULD SET OFF AIRBAGS ANT TIME. SAFETY HAZARD

10/05/2020
Components: SERVICE BRAKES
Incident Date: 09/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG7BR******
Summary

VAN LOSES BRAKES WHEN APPLIED OVER A POTHOLE OR OTHER ROUGH ROAD. IT TRAVELS FOR ABOUT 15 FEET THEN STOPS (REGARDLESS OF PUMPING THE BRAKE). IT BUILDS UP AFTER THE VAN STOPS. THIS IS VERY DANGEROUS, OBVIOUSLY. PERHAPS THERE SHOULD BE A RECALL BECAUSE MANY OTHER PEOPLE HAVE REPORTED THIS PROBLEM. THIS HAS HAPPENED TWICE IN A MONTH (9/16/2020 WAS THE LAST TIME). ALSO, DEALERSHIPS APPEAR TO GUESS WHEN REPAIRING THE PROBLEM, COSTING CONSUMERS IN THE THOUSANDS OF DOLLARS.

09/23/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG1BR******
Summary

VAN WILL COMPLETELY SHUT OFF AND WILL RESTART ON IT'S OWN WHILE DRIVING DOWN THE ROAD. IT HAPPENS MOSTLY WHEN GOING DOWN BUMPY ROADS OR ON THE HIGHWAY.

09/17/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG4BR******
Summary

A BUZZING NOISE OCCURS EVERY TIME I HIT THE LOCK BUTTON.

09/11/2020
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DGXBR******
Summary

VAN WILL BOG DOWN AND THEN JUST SHUT OFF. WILL ALSO TAKE 5-6 TIMES BEFORE IT WILL RESTART. THE ELECTRICAL GOES HAYWIRE RANDOMLY. FOUND OUT THE TIPM IS BAD AND THERE WAS A RECALL ON OTHER VEHICLES DOING THE SAME EXACT THING DURING THE SAME YEARS.

08/21/2020
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 10/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN1AG4BR******
Summary

AT 46,000 MILES TIPM HAD TO BE REPROGRAMMED AFTER FUEL PUMP FAILURE DUE TO RELAY. REPAIR COST WAS OVER $2300.00. NOW AT 62,900 MILE THE ALTERNATOR BURNED OUT AND PCM HAS TO BE REPLACED AND REPROGRAMMED.

08/17/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 08/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG9BR******
Summary

DRIVING VAN IN TOWN 35 MPH WIPERS CAME ON BY THEMSELVES AND STAYED ON SWITCH IN THE OFF POSITION INFORMATION PANEL GOES OUT ALONG WITH SPEEDOMETER, TACH, AND GAGES VAN RUNS LIKE NORMAL. CHANGED TIPM NO CORRECTION FAILURE HAPPENED AT 156000 THOUSAND MILES

07/31/2020
Components: ELECTRICAL SYSTEM
Incident Date: 07/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG6BR******
Summary

DRIVING DOWN THE ROAD AT APPROXIMATELY 45 MPH BATTERY LIGHT CAME ON THEN ALL LIGHTS ON THE PANEL LIT UP. CAR DIED WHILE PULLING OFF THE ROAD AND STOPPED. DOORS WILL NOT WORK AND CAR WILL NOT START NOW. HAD A TODDLER IN THE BACKSEAT AND SIDE DOORS DO NOT OPEN MANUALLY, HAD TO CRAWL THROUGH FRONT SEAT AREA TO RELEASE CHILD RESTRAINTS AND PULL HIM OUT FROM THE FRONT

07/12/2020
Components: ENGINE
Incident Date: 02/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1D7RV1CTXBS******
Summary

WHILE ON THE HIGHWAY THE ENGINE BEGAN TO LOSE POWER/SPEED. THE DEALER STATED THAT THE ENGINE WAS LOSING COMPRESSION IN THE CYLINDER DUE TO A DEFECTIVE LIFTER THAT CAUSES DAMAGE TO THE CAM

06/29/2020
Components: ENGINE
Incident Date: 06/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG9BR******
Summary

THESE VEHICLES HAVE AN ONGOING ISSUE OF HAVING THE CYLINDER 4 MISFIRE. YOU CAN HAVE THE SPARK PLUG, SPARK PLUG WIRE, THE COIL PACK, CYLINDER HEAD VALVE, FUEL INJECTOR, VACUUM, SHAFTS AND EVERYTHING ELSE REPLACED AND THE CHECK ENGINE LIGHT WILL STILL COME ON SAYING THAT THIS CYLINDER IS MISFIRING. I HAVE HEARD AND READ MANY ARTICLES THAT SAY THIS IS A COMMON ISSUE WITH THESE VEHICLES AND EVERYONE IS SURPRISED THAT THERE HAS NOT BEEN A RECALL TO REPAIR THIS ISSUE. AT THIS POINT, YOUR ONLY OPTION TO HAVE A RE-MANUFACTURED ENGINE INSTALLED WHICH CAN END UP COSTING MORE THAN YOU OWE ON THE CAR WHICH MANY PEOPLE CANNOT AFFORD. HOW CAN YOU ALLOW A VEHICLE TO HAVE THIS ISSUE AND NOT HAVE A SOLUTION TO FIX IT? THIS CODE APPEARED ON MARCH 2019 AFTER A WEEK OF PURCHASING THIS VEHICLE. I HAVE REPLACED EVERY PART THAT WOULD CAUSE THIS ERROR CODE AND THE ONLY OPTION IT TO REPLACE THE ENGINE. THIS IS JUST NOT FEASIBLE AS THIS IS A COMMON ISSUE WITH THIS CAR AND SHOULD BE REPLACED. *TR

06/29/2020
Components: STRUCTURE
Incident Date: 06/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG5BR******
Summary

BOTH SLIDING DOORS WERE WORKING FINE, THEN ONE DAY THE DRIVER'S SLIDING DOOR JUST FROZE--CAN'T OPEN IT ELECTRONICALLY OR MANUALLY. THE LOCK IS STUCK IN THE LOCKED POSITION AND THE POWER DOOR LOCK SWITCH WON'T MOVE THAT DOOR'S LOCK TO THE 'UNLOCK' POSITION. WHEN YOU TRY TO MOVE THE LOCK/UNLOCK BUTTON/LEVER ON THAT SLIDING DOOR, IT'S STUCK IN THE LOCKED POSITION--EVEN WITH A BUNCH OF FORCE I CAN'T MOVE THE LEVER TO THE UNLOCKED POSITION--I FEEL LIKE I'M GOING TO BREAK THE LEVER IF I FORCE IT TOO MUCH.

05/08/2020
Components: ELECTRICAL SYSTEM
Incident Date: 06/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG9BR******
Summary

PASSENGER SIDE REAR SLIDING DOOR ACTUATOR STOPPED WORKING. SLIDING DOOR REMAINED IN LOCKED POSITION. REPLACED AND REPAIRED ACTUATOR AT BODY SHOP FOR $475. RECENTLY, THE DRIVERS SIDE REAR SLIDING DOOR ACTUATOR STOPPED WORKING. IT STARTED MAKING A LOUD BUZZING SOUND AND GOT STUCK IN THE LOCKED POSITION. *TR

03/10/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 03/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN7DG4BR******
Summary

SLIDING PASSENGER DOORS ON BOTH SIDES OF VAN REFUSE TO OPEN OR UNLOCK. DOORS CANNOT BE OPENED MANUALLY, WITH KEY FOB OR WITH THE BUTTON ON THE INTERIOR OF THE CAR. THIS PREVENTS PASSENGERS IN REAR (USUALLY CHILDREN) FROM BEING ABLE TO EXIT THE VEHICLE, WHICH COULD BE PARTICULARLY DANGEROUS IN THE EVENT OF A CRASH.

02/29/2020
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 02/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG9BR******
Summary

WHEN YOU PUT THE KEY IN IT IT JUST CRANKS AND CRANKS AND CRANKS BUT NEVER STARTS. WHEN IT FIRST STARTED IT WAS JUST OCCASIONALLY BUT NOW IT WONT START AT ALL SO IT JUST SITS IN THE DRIVEWAY. I'M A GRANDMOTHER RAISING HER GRANDCHILDREN BE NICE TO HAVE A VEHICLE TO TAKE THE BABIES TO THEIR APPTS. BUT OBVIOUSLY DODGE DOESN'T CARE BECAUSE THEY ARE AWARE OF THIS PROBLEM AND DONT WANT TO MAKE THE PART AVAILABLE TO US TO FIX IT SO WE SPEND THE MONEY FOR THESE VEHICLE TO SET IN OUR DRIVEWAYS. I PURCHASED THE VAN ON A FRIDAY AND WITHIN A WEEK IT STARTED HIT AND MISS STARTING AND BY THE SECOND WEEK IN IS NOW PARKED IN MY DRIVEWAY. THIS IS CRAZY DODGE YOU NEED TO MAKE THIS RIGHT OR AT LEAST MAKE THE PART AVAILABLE FOR US TO PURCHASE SO WE CAN FIX OUR VEHICLES

02/23/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG3BR******
Summary

I THINK THE 2011 DODGE GRAND CARAVAN MAINSTREET SHOULD BE RECALLED. THE CARS ELECTRICAL SYSTEM IS ALWAYS FALLING LIGHTS COME ON WHILE IM DRIVING AND WON'T TURN OFF FOR A HALF HOUR LAYER NO MATTER WHAT I DO. THE AIR BAG LIGHTS ARE ALWAYS COMING ON AND THE TRANSMISSION IS FAILING WHEN YOU SHIFT INTO GEAR THERE'S ALWAYS A BIG GUMPING SOUND AND THE SHIFT GETS STUCK IN PARKED GEAR FOR MINUTES BEFORE IT WANTS TO SHIFT INTO GEAR. I'VE READ A LOT OF THE SAME PROBLEMS WITH THIS MAKE AND MODEL CAR THEY SHOULD BE RECALLED ITS DANGEROUS

02/14/2020
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 06/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG8BR******
Summary

VAN WON'T START SEVERAL TIME A WEEK BECAUSE OF A FAULTY T.I.P.M. DODGE KNOWS ABOUT THIS PROBLEM AND WON'T WARRANTY IT BECAUSE THEY HAVE NOT BEEN FORCED TO RECALL THIS PART/PROBLEM. MY WIFE USE'S THIS VAN FOR HER JOB AND IS IN SOME BAD NEIGHBORHOODS AND IS SCARED SOMEONE WILL HURT HER AND SHE CAN'T GET AWAY BECAUSE VAN WON'T START. THERE ARE SEVERAL PLACES ON THE INTERNET THAT REBUILDS THESE T.I.P.M.'S BECAUSE OF KNOWN PROBLEMS. DODGE EVEN HAS A BYPASS TO THE FUEL PUMP AS AN AFTERMARKET PART TO FIX SOME OF THESE ISSUES BUT NOT ALL OF THE PROBLEMS.THE FUEL PUMP RELAY HAS INTERMITTENT POWER TO THE RELAY AND THAT IS CAUSING THE NO START PROBLEM. THE INTERNET HAS PAGE AFTER PAGE'S OF CUSTOMER COMPLAINTS THAT HAS HAD OR HAVING THIS PROBLEM. THIS HAPPENS ALL TIMES DURING THE DAY WHEN STATIONARY. VAN CAN WORK PERFECT THEN WE STOP AND GET OUT AND A FEW MINUTES LATER WE GET BACK IN AND VAN CRANKS BUT WON'T START.

02/14/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WITH THE VEHICLE TURNED OFF AND THE KEY OUT THE IGNITION, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO (ANDERSON CHRYSLER DODGE JEEP RAM LOCATED AT 5711 E STATE ST, ROCKFORD, IL 61108) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED.THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 151,774.

02/03/2020
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 01/22/2020
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED. THE CONTACT COASTED TO THE SHOULDER. THE ELECTRONIC STABILITY CONTROL AND THE SECURITY INDICATOR WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.

01/29/2020
Components: ENGINE
Incident Date: 01/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG3BR******
Summary

FOUND A PUDDLE OF OIL IN MY DRIVEWAY, TOOK TO MECHANIC, INFORMED ME THE ENGINE OIL FILTER HOUSING WAS BROKEN, AND HE HAD 10 OF THESE RECENTLY. ALSO TOLD ME WHEN HE CONTACTED DEALER FOR PARTS, THEY SAID THIS IS A COMMON OCCURRENCE, THATS WHY THEY KEEP A LOT IN STOCK.

01/24/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG7BR******
Summary

DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK MANUALLY, WITH BUTTON, OR WITH KEY FOB. I HAVE TRIED UNLOCKING THE DOOR WHILE DRIVING, IN PARK, AND WHEN TURNED OFF. I HAVE TRIED UNLOCKING THE DOOR MANUALLY AND THE LOCK IS STUCK IN THE LOCKED POSITION.

01/22/2020
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 01/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG2BB******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE VIBRATED ABNORMALLY WITHOUT WARNING. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL WITH EXCESSIVE FORCE IN ORDER FOR THE SHAKING TO STOP. ADDITIONALLY, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE ON SEVERAL OCCASIONS. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO IMMEDIATELY START. SEVERAL ATTEMPTS WERE NEEDED TO START THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. JEEP, CHRYSLER DODGE RAM & FIAT OF ONTARIO LOCATED AT 1202 AUTO CENTER DR, ONTARIO, CA 91761, 909-390-9898, WAS CONTACTED BY PHONE IN ATTEMPT TO PURCHASE THE NECESSARY PART FOR REPAIR. THE CONTACT WAS INFORMED THAT DUE TO NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) THE PART WAS UNABLE TO BE PURCHASED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VIN WAS INVALID.

01/17/2020
Components: UNKNOWN OR OTHER
Incident Date: 12/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG3BR******
Summary

INTERMITTENT NO START ISSUE. ONLY HAPPENS WHEN THE VEHICLE IS WARM, I STOP FOR A QUICK STOP, AND ATTEMPT TO RESTART VEHICLE; NO START - NO CRANK, NO CLICK, NO HUM, NO HISS, NOTHING. AFTER 30 MINUTES TO AN HOUR THE VEHICLE WILL START WITH NO ISSUES. HAVE HAD VEHICLE TO DEALERSHIP TWO DIFFERENT OCCASIONS YET UNABLE TO RECREATE THE NO START ISSUE. STARTER IS GOOD, ALTERNATOR IS GOOD. HAS HAPPENED IN WARM WEATHER AND IN COLD WEATHER AND HAS HAPPENED A DOZEN TIMES OR MORE SINCE DECEMBER 16, 2019.

01/10/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG7BR******
Summary

VAN DOESNT ALWAYS START, TAKING MANY TRIES TO TURN OVER. HAS BEEN TO DODGE AND OTHER MECHANIC SEVERAL TIMES. BEEN TOLD THAT THE TIPM/ FUEL PUMP RELAY IS THE ISSUE. VAN HAS SHUT OFF INTERMITTENTLY ON THE HIGHWAY ON TWO OCCASIONS.

01/07/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG9BR******
Summary

WHILE DRIVING ON THE HIGHWAY OR STREET THE VEHICLE LOOSES ALL POWER. DASH GOES BLANK AND NO STEERING AVAILABLE. TODAY I WAS DRIVING ON THE HIGHWAY VAN LOST ALL POWER ALMOST CAUSING AN ACCIDENT.

01/02/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ELECTRONIC LOCKS WERE LOCKING AND UNLOCKING AUTOMATICALLY REGARDLESS IF THE VEHICLE WAS ON OR OFF. THE HORN WOULD ALSO RANDOMLY SOUND WHEN THE ENGINE WAS RUNNING AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. DODGE OF BURNSVILLE (12101 HIGHWAY 35W SOUTH, BURNSVILLE, MN 55337, (952) 894-9000) STATED THAT THE TIPM NEEDED TO BE REPLACED AT THE COST OF $1,000. THE MANUFACTURER PROVIDED A CASE NUMBER AND STATED THAT THE VEHICLE WAS REPAIRED IN 2015 FOR THE POWER MODULE BY THE SAME DEALER. THE FAILURE MILEAGE WAS 67,500.

01/02/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED AND WOULD SHUT OFF INTERMITTENTLY. THE CONTACT ALSO STATED THAT MULTIPLE ELECTRICAL FAILURES OCCURRED, INCLUDING THE SPEEDOMETER BECOMING DEFECTIVE WHILE TRAVELING VARIOUS SPEEDS, MULTIPLE WARNING INDICATORS FLASHING OR REMAINING ILLUMINATED, AND THE HEADLIGHTS WOULD FADE OR FLICKER WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO GINN CHRYSLER JEEP DODGE (5190 US-278, COVINGTON, GA 30014) ON MULTIPLE OCCASIONS TO BE SERVICED; HOWEVER, THE FAILURES CONTINUED. THE CONTACT ALSO HAD THE VEHICLE TOWED TO AN UNKNOWN DEALER IN MICHIGAN WHERE THE ALTERNATOR WAS REPLACE; HOWEVER, THE FAILURES CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

12/29/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG0BR******
Summary

THE FUEL PUMP RELAY ON THE TOTALLY INTEGRATED POWER MODULE (TIPM) ON MY 2011 DODGE GRAND CARAVAN IS OPERATING INTERMITTENTLY WHICH IS CAUSING ENGINE STALLS AND HARD STARTS. AFTER RESEARCHING THE PROBLEM, I FOUND THAT THERE IS ALREADY A RECALL (SAFETY RECALL R09 / NHTSA 15V-115) FOR THE SAME ISSUE FOR OTHER DODGE AND JEEP VEHICLES EQUIPPED WITH THE SAME ENGINE & TIPMS. TROUBLESHOOTING HAS VERIFIED THAT THE FUEL PUMP RELAY IS INDEED THE ISSUE. AN ATTEMPTING TO PURCHASE THE RELAY KIT CBWPR091AA SPECIFIED IN THE RECALL FROM MY LOCAL DODGE DEALER IN CONWAY ARKANSAS FAILED. THEY TELL ME THEY CAN'T SELL ME THE PART BECAUSE THE RECALL DOES NOT COVER MY VEHICLE AND THAT I WOULD HAVE TO BRING THE VEHICLE IN FOR A $1000+ TIPMS BOARD REPLACEMENT. DODGE IS EXTORTING EXORBITANT AMOUNTS FROM THEIR CUSTOMERS FOR EXPENSIVE REPAIRS THAT COULD BE DONE AT A TINY FRACTION OF THE COST IF CUSTOMERS WERE ALLOWED TO PURCHASE THAT SIMPLE RELAY KIT. MEANWHILE I'M HAVING TO OPERATE AN UNSAFE VEHICLE UNTIL I FIND ANOTHER SOURCE TO OBTAIN THE SPECIFIED PART IN THE RECALL. THIS MODEL VEHICLE SHOULD ALSO BE PART OF THAT SAFETY RECALL AND DODGE/CHRYSLER SHOULD BE INVESTIGATED FOR PUTTING THEIR CUSTOMERS AT RISK AS A RESULT OF THEIR UNETHICAL BUSINESS PRACTICES.

12/27/2019
Components: STRUCTURE
Incident Date: 12/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOORS FAILED TO OPEN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

12/16/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG4BR******
Summary

WIRELESS IGNITION NODE (WIN) MODULE POSITION FAILS COMPROMISING THE ABILITY TO START THE ENGINE WITH KEY FOB. THIS WAS REPAIRED ONCE FOR 122 DOLLARS. THREE MONTHS LATER, DEALERSHIP WANTS 1200 TO FIX IT. VEHICLE WAS STATIONARY AND TOW TRUCK WAS REQUIRED.

12/09/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG1BR******
Summary

VAN LOST ALL POWER MULTIPLE LIGHTS COME ON AND DASH HAD TO GET TOWED 200 MILES EVERYTHING IS POINTING TO THE TIPM TOTALLY INTEGRATED POWER MODULE BEING BEING BAD

11/15/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
Incident Date: 11/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG2BR******
Summary

IT STARTED WITH MY VEHICLE NOT STARTING INTERMITTENTLY. AS THE PROBLEM GOT WORSE AT FIRST WE THOUGHT IT MAY BE THE FUEL PUMP. AFTER EXTENSIVE SEARCHING IT WAS REVEALED TO BE A FAULTY TIPM MODULE THAT CAUSES ISSUES WITH THE FUEL SYSTEM. I CONTACTED DODGE AND THEY VALIDATED THAT THEY ARE AWARE OF THE PROBLEM. THERE HAS BEEN RECALLS LISTED FOR MOST VEHICLES WITH THIS SAME MODULE, HOWEVER NOT FOR THE DODGE GRAND CARAVAN, I DO NOT UNDERSTAND WHY. THE ISSUE HAS NOW ESCALATED. WHILE DRIVING IN THE PITCH DARK TO WORK THE VEHICLE STARTED ACTING FUNNY, THEN ALL POWER SHUT OFF, STEERING LOCKED, FOB LOCKED IN IGNITION, NO LIGHTS, NO BLINKERS, RIGHT IN THE MIDDLE OF THE ROAD WHILE DRIVING. I HAD JUST DROPPED OFF MY SON SO GLAD HE WASN'T WITH ME. IT SEEMS THE PROBLEM ALL GOES BACK TO THE TIPM WHICH HAS BEEN DRAINING MY BATTERY AND CAUSING OTHER ELECTRICAL ISSUES. THIS IS A SAFETY HAZARD. I CONTACTED DODGE AND THEY REFUSE TO DO ANYTHING TO HELP BECAUSE MY VEHICLE IS "OUTSIDE THE WARRANTY". I EXPLAINED HOW THIS PROBLEM DOESN'T EVEN START UNTIL APPROX. 70,000 MILES(I'M CURRENTLY AT 60,000). BEYOND THAT THE WARRANT Y WAS EXPIRED WHEN I PURCHASED IT USED FROM THE DODGE DEALER 3 YEARS AGO. I'VE CONTACTED DODGE NUMEROUS TIMES AND NO ONE OF ANY STATURE WILL EVEN TALK TO ME SINCE THE CASEWORKER CALLED THE CASE "CLOSED" BASED ON THE WARRANTY. I THINK THIS IS IMMORAL ON THE PART OF DODGE BEING THAT THIS HAS BEEN A PERSISTENT PROBLEM WITH THESES MODULES THAT GOES AS FAR BACK AS 2010, YET THEY CONTINUED TO USE IT. I PURCHASED THIS VEHICLE SO MY WIFE CAN MOVE MY CHILD AROUND SAFELY, AND AM SCARED TO EVEN LET HER DRIVE IT. AT THE MOMENT NO ONE IS DRIVING IT BECAUSE IT DIED ON THE ROAD AND SMELLS LIKE THE ELECTRICAL SYSTEM WAS BURNING. I AM CURRENTLY LOOKING FOR A WAY TO FIX THIS ISSUE. THE ESTIMATED COST OF REPAIR IS AROUND $2,000.00.

11/08/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG5BR******
Summary

AFTER VEHICLE SITS FOR A PERIOD OF TIME ESPECIALLY WHEN IT IS COLD OR WET OUT THE VEHICLE WILL CONTINUE TO TURN OVER WITHOUT STARTING THE FUEL PUMP RELAY IS NOT OPPERATING AT ALL TIMES AS IT'S FAULTY WITH NO WAY TO REPLACE IT AS IT IS NOT SEPARATE ENTITY FROM THE TIPM CIRCUIT BOARD. SO THERE ARE DAYS WHERE THE VEHICLE IS NOT DRIVABLE AS IT WILL NOT START DO TO THE PROBLEM OF NO FUEL BEING INJECTED INTO THE ENGINE DUE TO A BAD OR FAULTY FUEL PUMP RELAY.

11/07/2019
Components: SEAT BELTS
Incident Date: 11/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DGXBR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SEAT BELT IN THE CENTER ROW OF THE VEHICLE WAS INOPERABLE. THE CONTACT STATED THAT THE BUCKLE FAILED TO LATCH SECURELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. GARY MILLER CHRYSLER DODGE JEEP RAM (5746 PEACH ST, ERIE, PA 16509, (814) 868-3635) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER ANY WARRANTIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,794.

11/05/2019
Components: ENGINE
Incident Date: 10/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG6BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ENGINE FAILED. SHE NOTICED SMOKE UNDER THE HOOD WHILE DRIVING AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO LOCATED FAILURE CODE: P0302, WHICH INDICATED THAT THE ENGINE SOLENOID HEAD NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE WARRANTY EXTENSION FOR THE ENGINE REPLACEMENT AND THE REPAIR ONLY COVERED 150 MILES AND 10 YEARS. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE FAILURE MILEAGE WAS 153,000.

11/04/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/11/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE EXPERIENCED A LOSS OF POWER. THE CONTACT MANAGED TO MOVE THE VEHICLE TO THE SHOULDER OF THE ROAD AND TURNED OFF THE ENGINE. THE VEHICLE FAILED TO RESTART. AAA TOWED THE VEHICLE TO TOM AHL CHRYSLER, DODGE, JEEP, RAM (617 KING AVE, LIMA, OH 45805, (419) 909-6322) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED FUSE BOX POWER MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 68053361. THE CONTACT WAS ADVISED TO CALL NHTSA. THE CONTACT ALSO REFERENCED NHTSA ACTION NUMBER: DP14004DP14004(ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. THE VIN WAS UNKNOWN.

11/03/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG7BR******
Summary

MY DODGE GRAND CARAVAN IS HARD TO START. SOMETIMES IT CRANKS FOR MINUTES WITHOUT STARTING, LIKE IT'S OUT OF GAS. THEN IT WILL START AND RUN FINE. SOMETIMES IT STARTS, BUT CHUGS AND DIES RIGHT AWAY. THIS HAS HAPPENED SEVERAL TIMES IN THE MONTH OF OCTOBER 2019 BUT IT WAS WORSE ON 10/27/19. OTHER 2011 MODELS HAVE HAD RECALLS FOR THE TIPM, THE GRAND CARAVAN HAS NOT.

10/30/2019
Components: UNKNOWN OR OTHER
Incident Date: 09/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG1BR******
Summary

WHILE I WAS SLIGHTLY ACCELERATING FROM A STOP LIGHT AND TURNING AROUND A CORNER GOING 5-10 MPH MY DRIVERS SIDE QUARTER WINDOW EXPLODED AND THE DRIVERS SIDE NEAR PASSENGER WINDOW SHATTERED. I WAITED FOR LAW ENFORCEMENT TO ACCESS THE SCENE TO SEE IF SOMETHING HIT MY CAR AND THEY CONCLUDED THAT NOTHING ENTERED OR EXITED MY VEHICLE. THEY ADVISED ME TO CONTACT DODGE ABOUT DEFECTIVE WINDOWS BECAUSE THERE WAS NOTHING ELSE THAT CAUSED THIS AND NO DAMAGE TO THE VAN OTHER THAN THE WINDOWS. DODGE IS NOT ASSUMING ANY RESPONSIBILITY AND IS DENYING REIMBURSEMENT. THIS SHOULD NOT BE ABLE TO HAPPEN. UPON RESEARCHING IF THIS HAS HAPPENED TO ANYONE ELSE IT APPEARED TO HAPPENED TO SEVERAL OTHER PEOPLE. THIS IS A HUGE SAFETY CONCERN. MY CHILDREN WERE IN THE BACK SEAT. MY DAUGHTER HAD SHATTERED GLASS ALL OVER HER WITH GLASS DOWN HER SHIRT AND SHE WAS SCREAMING. MY VEHICLE IS OLDER BUT CLEARLY IF THIS IS A 'NORMAL' THING TO HAPPEN FOR A VEHICLE THIS AGE THEN ALL DODGE VEHICLES SHOULD BE TAKEN OFF THE ROAD AT A CERTAIN AGE/MILEAGE. I WAS MORE THAN WILLING TO DO ANYTHING NECESSARY FOR DODGE TO INSPECT THE VEHICLE BUT KEPT GETTING TOLD THAT THEY WERE PROCESSING THE CLAIM AND THAT THERE WAS NOTHING MORE THEY NEEDED FROM ME. WHEN THEY CALLED TO TELL ME THEY DENIED MY CLAIM THEY ACTED LIKE THEY DID NOT HAVE ENOUGH EVIDENCE TO SHOW THAT THEY WERE AT FAULT BECAUSE AN INSPECTION WAS NOT DONE.

10/29/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG2BR******
Summary

ANYBODY OUT THERE WITH A HUMAN SENSE , LISTEN UP I WAS STRANDED ON THE ROAD MILES AWAY FROM ANY SORT OF AID THIS VAN JUST DIE , I TRY TO STARTED MULTIPLE TIMES BUT IT DIDN'T WORK FINALLY I HAD A TOW TRUCK PICK UP THE VEHICLE , WHICH WAS VERY EXPENSIVE. JUST TO TELL ME THAT THERE IS A FACTORY MALFUNCTION IN THE ELECTRICALL SYSTEM EVER SINCE HAS BEEN DYING AND SOMETIMES TURNING ON EVENTUALLY, THIS IS NOT A RELIABLE CAR FOR A FAMILY , THERE HAS TO BE A RECALLL IT'S NOT RIGHTTT THIS BIG MANUFACTURING DO A BAD JOB AND WE PAY FOR IT BIG TIME I HAVE CHILDREN LITTLE BABIES .

10/23/2019
Components: ENGINE
Incident Date: 10/17/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN5DG4BR******
Summary

TL* THE CONTACT OWNED A 2011 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, IT WOULD NOT START AND THE BRAKE WARNING INDICATOR ILLUMINATED. A BYSTANDER ASSISTED WITH JUMPSTARTING THE VEHICLE. THE CONTACT NOTICED AN ABNORMAL POPPING NOISE AND, WITHIN SECONDS, FLAMES APPEARED UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE CONTACT CALLED HER INSURANCE COMPANY TO HAVE THE VEHICLE INSPECTED, BUT WAS INFORMED THAT HER INSURANCE COVERAGE HAD EXPIRED. THE HOOD AND DRIVER'S SIDE OF THE VEHICLE WERE DAMAGED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.*DT*DT *TR

10/10/2019
Components: UNKNOWN OR OTHER
Incident Date: 09/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG2BR******
Summary

HAVING PROBLEMS STARTING MY GRAND CARAVAN. IT IS AN INTERMITTENT PROBLEM THAT HAS BEEN GETTING WORSE. THE STARTER JUST CRANKS BUT THE VAN DOES NOT TURN OVER. THEN OUT OF NOWHERE IT FIRES UP. I TOOK IT TO THE MECHANIC AND THEY COULDN'T DUPLICATE THE PROBLEM. THEN WHEN I GOT IT BACK IT STARTED HAPPENING AGAIN. REVIEWING ONLINE QUERIES IT SEEMS CAN BE A FAULTY TIPM MODULE, SOMETHING WITH THE FUEL SYSTEM RELAY. I'VE SEEN MANY POSTS WITH THIS ISSUE YET THERE SEEMS NO RECALL FOR THE PART, THUS THIS COMPLAINT. THANK YOU

09/30/2019
Components: POWER TRAIN,ENGINE
Incident Date: 09/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG5BR******
Summary

I HAVE HAD MY VAN NOW FOR ABOUT 700 MILES, WE BOUGHT IT USED FROM A LOCAL DEALERSHIP. I RAN THE VAN THROUGH AN AUTOMATIC CAR WASH, AND WHEN I PUT THE VAN BACK INTO GEAR AND BEGAN TO MOVE THE CHECK ENGINE LIGHT CAME ON. SO I TURNED OFF THE VAN HOPING TO RESET THE CHECK ENGINE LIGHT AND THE VAN DID NOT WANT TO START BACK UP. (AT THIS POINT I AM IN A ALLEY WITH ONE WAY TRAFFIC) FINALLY I GOT THE VAN TO START BUT THE CHECK ENGINE LIGHT WAS STILL ON WHEN I PUT IT INTO GEAR IT SPUTTERED AND THEN STOPPED IT GAVE A RED LIGHT WITH A BOLT THROUGH IT AND ALSO THE OIL LIGHT CAME ONE. AGAIN I TRIED SEVERAL TIMES TO START THE VEHICLE AND FINALLY GOT IT TO GO AGAIN. THEN WHILE DRIVING DOWN THE ROAD IT BEGAN SHIFTING ON ITS OWN, IT IS AN AUTOMATIC BUT THE 1, 2, 4, 3 , 2 , 1 GEARS BEGAN SHOWING AN FINALLY IT STALLED, LUCKY I WAS ABLE TO COAST INTO A PARKING LOT. THIS VEHICLE IS NOT TRUST WORTHY. PLEASE INVESTIGATE THIS ISSUE. I DO HAVE SOME VIDEO OF THESE THINGS HAPPENING.

09/25/2019
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG6BR******
Summary

MY CAR KEPT STALLING AND CUTTING OFF. IT WOULD CUT OFF AT TIMES WHILE DRIVING ON BUSY CITY STREETS, JUST BEFORE TOTALLY SHUTTING DOWN.THOUGHT IT WAS THE BATTERY AND HAD THAT REPLACED. NOTHING ELSE WAS READING AS AN ISSUE THAT WOULD CAUSE THIS PROBLEM. I KNEW IT WAS LARGER PROBLEM WHEN I WAS UNABLE TO JUMP START MY VEHICLE OR FEED IT GAS USING THE PEDAL. CAR NO LONGER STARTS. APPARENTLY I NO LONGER HAVE POWER TO MY FUEL PUMP, AND THE RELAY IS INTEGRATED INTO THE FUSE BOX. UPON DOING SOME RESEARCH THIS IS A COMMON ISSUE THAT CAUSES THE VEHICLE TO RANDOMLY SHUT OFF. DEALERSHIPS WANT $1200 TO FIX.

09/23/2019
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG8BR******
Summary

FOR SEVERAL MONTHS NOW I HAVE DEALT WITH A PROBLEM WITH THE FUEL PUMP NOT TURNING OFF AFTER THE VEHICLE HAS BEEN SHUT OFF. IT HAS DRAIN THE BATTERY DEAD. NOW IT HAS EVOLVED INTO A PROBLEM WHERE THE CAR IS STALLING AND SHUTTING CAR SYSTEMS DOWN WITHOUT NOTICE. THANK GOODNESS I WAS NOT MOVING WHEN IT STALLED. IT APPEARS IT IS A PROBLEM WITH THE FUEL PUMP MODULE RELAY. DODGE NEEDS TO FIX THIS PROBLEM. THIS IS A MAJOR SAFETY HAZARD.

09/16/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG3BR******
Summary

THE 2011 DODGE CARAVAN TIPM MODULE CAUSING AL TYPE OF ISSUES, THESE ISSUES ARE KNOWN BY DODGE/CHRYSLER IS THERE A RECALL FOR THIS WELL DOCUMENTED FAULTY PART THIS PART CAN SINGLE HANDEDLY DISABLE AND OPERATION. THE ENGINE WONT START BECAUSE FUEL PUMP NOT ENGAGING THE VAN WONT SHIFT OUT OF PARK, THE AC FAN TURNS ON WHEN IT FEELS LIKE, THE TIPM CONTROLS PRETTY MUCH EVERYTHING ITS A $1500 THE INTERNET IS FULL OF COMPLAINTS I DON'T UNDERSTAND HOW THIS ISN'T A RECALL I JUST TRIED TO SEE IF DODGE COULD ORDER ONE COST WAS $1500 FOR PART AND INSTALL THE BEST PART WAS IS THEY ARE BACKORDERED AND NO ETA FOR PART THIS PART GOES BAD YOUR VEHICLE IS USELESS

09/12/2019
Components: SERVICE BRAKES
Incident Date: 09/04/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4RN5DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 30 MPH, THE VEHICLE DID NOT RESPOND APPROPRIATELY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT DEPRESSED THE BRAKE PEDAL ALL THE WAY TO THE FLOORBOARD, BUT THE VEHICLE STILL FAILED TO RESPOND. AS A RESULT, THE DRIVER REAR ENDED ANOTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED A SORE ANKLE, WHICH WAS EXAMINED BY A MEDIC, BUT THERE WERE NO SERIOUS INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE SUSTAINED FRONT END DAMAGE, BUT WAS NOT DESTROYED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.

09/04/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG5BR******
Summary

INTERMITTENT STARTING PROBLEMS, WILL JUST KEEP CRANKING AND NOT TURN OVER. PROBLEM CONTINUES TO HAPPEN MORE OFTEN OVER TIME.

08/30/2019
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG6BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE CARAVAN VEHICLE WOULD NOT IMMEDIATELY START OWNER BECAME STRANDED FUSE FAULTY, ELECTRICAL FAULT THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE ENGINE THE VEHICLE WOULD NOT IMMEDIATELY START. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER JIM RIEHO JEEP(32899 VAN DYKE, WARREN MI.) WHO REPLACED THE STARTER BUT THE FAILURES CONTINUED TO OCCUR. THE CONTACT DISCOVERED A TSB(08-02411 REV-A) RELATED TO THE FAILURE WHICH REFERENCED THE M27 FUSE REPAIR. THE M27 FUSE WAS PULL OUT AND RESET AND THE FAILURE WAS CORRECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 110,000.

08/30/2019
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 11/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG0BR******
Summary

MY WIFE WAS DRIVING WITH MY 4 KIDS AGED 13, 11, 8 AND 3 WHEN THE CARAVAN STALLED WHILE IN MOTION AT THE RED LIGHT NEAR A MAJOR INTERSECTION WITHOUT PRIOR WARNING. WITH NO POWER STEERING OR BREAKS, THE VAN STOPPED IN THE MIDDLE OF THE INTERSECTION AND ON COMING TRAFFIC HAD TO BREAK HARD TO PREVENT A COLLISION. BOULEVARD DODGE CHRYSLER DIAGNOSED THE ISSUE AS FAULTY ELECTRICAL ISSUE WITH THE FUEL PUMP. THE REPAIR COST ME $478 (DEC. 3 2018). ON TUESDAY JAN 15 2019 THE CAR STARTED DIFFERENT ELECTRICAL PROBLEMS. WHEN I TOOK THE CAR BACK TO THE SAME DEALER THEY TOLD ME THE CAUSE IS THE TIPM WHICH WOULD COST ABOUT $2000. WHEN I STARTED MY RESEARCH I REALIZED THAT BOTH ISSUE ARE RELATED AND CAUSED BY THE TIPM. THIS IS AN ONGOING ISSUE WITH MANY MODELS OF FCA WHICH SOME VEHICLES HAD RECALLS FROM FCA. I AM NOT THE ONLY ONE WHO HAS EXPERIENCES STALLING DUE TO TIPM ISSUE ON CARAVAN. THIS IS A SERIOUS ISSUE AND NHTSA AS WELL AS TRANSPORT CANADA HAS TO PROTECT THE PUBLIC BEFORE A SERIOUS ACCIDENT OR DEATH OCCURS. ON FEB 14 I HAD MORE ELECTRICAL PROBLEMS THIS TIME WITH AN IGNITION COIL DEFAULT DUE TO THE TIPM. REPAIR COST $ 265.90. ON AUGUST 29 THE CAR STALLED AGAIN IN MOTION WHILE DRIVING ON THE SERVICE ROAD OF A MAJOR HIGHWAY. THEREFORE NO POWER BRAKES OR STEERING. THAT IS BESIDE THE FACT THAT THE CAR WON'T START OR HAS DIFFERENT FLASHING LIGHTS ON THE DASH BOARD.

08/20/2019
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 08/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG6BR******
Summary

INTERNAL FUEL PUMP RELAY FAILURE WITHIN TIPM

08/05/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 08/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG5BR******
Summary

THERE IS A FAULTY TIPM IN MY 2011 DODGE GRAND CARAVAN. THIS CAUSES MY VEHICLE TO STALL IN THE MIDDLE OF THE ROAD OR NOT START WHEN I AM AWAY FROM HOME. WE HAVE BEEN STUCK BLOCKING TRAFFIC ON THE MIDDLE OF A BUSY HIGHWAY MULTIPLE TIMES DUE TO A FUEL PUMP RELAY THAT STOPS WORKING AND DISRUPTS GAS FLOW TO THE ENGINE. CURRENTLY MY CAR IS DISABLED DUE TO THIS TIPM. DIESEL DODGE VEHICLES ARE UNSAFE DUE TO THE DISRUPTION IN THE POWER MODULE THAT SUPPLIES EVERY SYSTEM IN THE CAR WITH POWER TO KEEP THE VEHICLE RUNNING. AS I WAS DRIVING TODAY, MY AIR CONDITIONER STOPPED, ALL LIGHTS ON THE DASHBOARD LIT UP AND I'LL TRY AM IS IN THE CAR WE'RE ARRANGING THIS CAUSED ME TO TURN AND GO HOME IMMEDIATELY SO I WOULD NOT GET STUCK IN THE MIDDLE OF THE HIGHWAY. ONCE I GOT HOME I WAS ON ABLE TO START MY VEHICLE AND IT CURRENTLY HAS NO POWER AT ALL

07/25/2019
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG1BR******
Summary

MY VEHICLE WAS AT JEFF WYLER CHRYSLER, DODGE AND JEEP IN BATAVIA, OHIO FOR A WEEK PLUS A FEW DAYS. IN ALL OF THAT TIME THAT THIS VEHICLE WAS HAVING ITS TRANSMISSION ISSUES DIAGNOSED AND INSPECTED, THE SERVICE DEPARTMENT FAILED TO ADDRESS THE OPEN RECALL OF NHTSA RECALL #17V-376, FCA RECALL #T33 FOR THE STEERING WHEEL WIRING. THE DEALERSHIP KNOWS ABOUT OPEN RECALLS AND, YET FAILED TO PERFORM THE REPAIRS ON THIS VEHICLE. INSTEAD, IT ALLOWED MY VEHICLE TO BE TOWED FROM ITS LOT BACK TO MY HOME ADDRESS, DESPITE KNOWING THAT IT FAILED TO ADDRESS THE RECALL. DODGE CUSTOMER CARE REPRESENTATIVES INFORMED ME OF THIS RECALL WHILE I WAS ON THE PHONE WITH THEM AND STILL THE DEALERSHIP DID NOT EVEN MAKE MENTION OF THIS. THEY FAILED TO REPAIR THE POTENTIALLY DANGEROUS OR FATAL ISSUES WITH THE VEHICLE AND DODGE FAILED TO ENSURE THAT THE VEHICLE RECALL WAS COMPLETED DURING ALL OF MY CONVERSATIONS WITH DODGE AND DODGE EXECUTIVE OFFICE PERSONNEL.

07/21/2019
Components: POWER TRAIN,SERVICE BRAKES,ENGINE
Incident Date: 07/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG1BR******
Summary

DODGE HAS KNOWN ABOUT ISSUES WITH TRANSMISSIONS FOR YEARS 2011 GRAND CARAVAN MODELS AND HAS PUT OUT SEVERAL TECHNICAL SERVICE BULLETINS REGARDING THESE ISSUES AND ISSUES WITH OXYGEN SENSORS AS WELL. NOW, MY VEHICLE IS AT A DEALERSHIP WITH A TRANSMISSION THAT NEEDS TO BE REPLACED AND FAULTY O2 SENSORS THAT TOTAL BETWEEN $6,000 AND $7,000 WORTH OF WORK. DODGE ALSO KNOWS ABOUT BRAKE ISSUES THAT AFFECT THE SAFE OPERATION AND STOPPING OF THESE MODELS AND HAS YET TO REPAIR ANY OF THESE ISSUES.

07/17/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG9BR******
Summary

WHEN YOU PLACE KEY IN IGNITION CAR WILL NOT TURN OVER. THERE IS A CONSTANT CLICKING SOUND , BUT CAR WILL NOT START. AFTER NUMEROUS ATTEMPTS CAR WILL ONLY START IF YOU TAKE CAR OUT OF PARK, THEN SHIFT INTO REVERSE AND THEN BACK INTO PARK. ONCE THIS HAS BEEN DONE THEN CAR WILL START.

07/07/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG8BR******
Summary

2011 DODGE GRAND CARAVAN HAD A FAULTY TIPM AND IS A KNOWN PROBLEM COSTING WELL OVER $1500.00 AT DODGE TO GET A NEW TIPM. THIS EFFECTS THE STABILITY CONTROL MODULE, THE TRANSMISSION ELECTRONIC SHIFTING, THE BRAKE LIGHTS AND THE AIR CONDITIONING JUST TO NAME A FEW ISSUES. WE HAVE REACHED OUT TO DODGE AND THEY WILL NOT COVER IT.

06/25/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 04/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DGXBR******
Summary

VAN WOULD TURN OVER BUT NOT START. THIS CONTINUES TO HAPPEN OVER AND OVER. THE DEALERSHIP TOLD ME I NEEDED A NEW TIPM AND FUEL PUMP. BUT FOUND OUT THIS IS A VERY COMMON PROBLEM, AND THEY ISSUED A RECALL FOR OTHER VEHICLES WITH THIS SAME PART. IT IS THE FUEL RELAY SWITCH INSIDE OF TIPM THAT GOES BAD. IT SEEMS THE FUEL PUMP IS FINE. I CAN BUY A REPAIR PART VERY CHEAP. THIS IS PLASTERED ALL OVER ONLINE AND I THINK THIS IS A KNOWN PROBLEM AND SHOULD BE A RECALL!

05/28/2019
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 01/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG3BR******
Summary

WHEN DRIVING, THE VAN WILL START SHAKING AND SHUT DOWN. THIS HAS HAPPENED WHILE IN PARK TOO. ALSO, WHEN VAN WON'T START, WE OPEN UP THE FUSE BOX AND SOMETIMES JUST BY PUTTING YOUR HAND ON THE FUSE BOX THE ELECTRICAL SYSTEM WILL "START-UP" THEN WE CAN CYCLE THE VAN ON. THIS HAS HAPPENED WHILE PARKED OUTSIDE THE BANK AND WHILE AT A RED LIGHT IN TRAFFIC.

05/12/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG4BR******
Summary

FUEL PUMP RELAY IS FAULTY AND NOT SERVICEABLE. POWER TO FUEL PUMP CAN AND DOES CUT OUT WITHOUT WARNING. MY CAR HAS ONLY 54;653 MILES WHEN RELAY QUITE. AN AFTERMARKET BYPASS DEVISE WAS NEEDED TO KEEP VEHICLE RUNNING. LUCKILY MY VEHICLE WAS PARKED WHEN RELAY STOPPED WORKING.

04/30/2019
Components: POWER TRAIN,ENGINE
Incident Date: 09/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DGXBR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. AN INDEPENDENT MECHANIC REPAIRED THE CAMSHAFT AND FUEL PUMP, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A THIRD TIME. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.

04/29/2019
Components: AIR BAGS
Incident Date: 04/15/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4RN4DG7BR******
Summary

2011 DODGE GRAND CARAVAN WAS BEING DRIVEN FROM LAS VEGAS TO LOMA LINDA CALIFORNIA DOWN SOUTH I-15 NEAR BARSTOW CALIFORNIA AT 70 MILES PER HOUR AROUND 2:30PM ON A MONDAY AFTERNOON APRIL 15,2019. HE WAS HIT IN THE REAR PASSENGER SIDE OF THE VEHICLE. SENT VEHICLE ROLLING DOWN THE HIGHWAY AND OFF THE HIGHWAY DOWN AN EMBANKMENT INTO A FENCE. THE VEHICLE CAME TO REST ON THE DRIVERS SIDE. NONE OF THE AIRBAGS DEPLOYED! MANY OF THE WINDOWS WERE BROKEN OUT. WITH THE FORCE OF THE ROLLOVER CRASH THE FRONT WINDSHIELD WAS SMASHED IN. NONE OF THE AIRBAGS DEPLOYED ANYWHERE IN THE VEHICLE. THE FRONT DRIVERS DOOR WAS ALSO BROKEN AT THE DOOR FRAME. MY CONCERN IS THAT THE AIRBAGS SHOULD HAVE DEPLOYED DUE TO THE FORCE OF THE ROLL OVER SEVERAL TIME AND DOWN AN EMBANKMENT.

04/17/2019
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/04/2019
Crash: No
Fire: No
Summary

TAKATA RECALL. 2011 DODGE GRAND CARAVAN. WE BOUGHT IT IN JUNE 2018 ..PROBLEMS BEGAN IN JILY 2018. IT BEGAN WITH TIRE SENSOR LIGHT COMING ON AND STAYING ON BUT NO ISSUES....THEN ADVANCED TO NOT STARTING AT ALL..EVALUATION RESULTING IN SEVERAL TOWING BILLS EVEN AFTER 2 NEW FUEL PUMPS PUT IN..THEN A FUEL PUMP RELAY. RAN FOR A WHILE AND CONTINUED TO SHUT POWER OFF WHILE DRIVING ON HIGHWAYS, BACK RDS. NO WARNING LIGHTS JUST SHUT OFF. MORE TOWING COSTS. VERY DANGEROUS SITUATIONS DUE TO NO WARNING AND WHILE DRIVING WHEN VEHICLE JUST OFF. NOW U UNDERSTANDING NUMEROUS DODGE GRAND CARAVANS DEALING W SAME ISSUES AND REFUSING RECALL...PUTTING LIVES AT HIGH RISK ESPECIALLY W A SPECIAL NEEDS IN VEHICLE, MY LITTLE KIDS AND KIDS SCOUT FRIENDS. ITS CURRENTLY UNABLE TO SAFELY DRIVE DUE TO ITS UNEXPECTED SHUT OFF WHILE DRIVING

04/11/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG3BR******
Summary

BOTH REAR AUTO DOORS AUTOMATICALLY SHUT AS SOON AS THEY OPEN. THEY DO NOT STAY OPEN LONG ENOUGH TO SAFELY REMOVE MY DISABLED CHILD FROM THE REAR SEATING. IT HAS BECOME A SAFETY HAZARD. IF I TURN AUTOMATIC FEATURE OFF, IT DOES THE SAME THING STILL. AS SOON AS THE DOOR OPENS ALL THE WAY, IT AUTOMATIC SHUTS ITSELF. THIS HAS BEEN AN ISSUE FOR A FEW WEEKS NOW.

04/09/2019
Components: ELECTRICAL SYSTEM
Incident Date: 01/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG3BR******
Summary

ON OCCASION THE FUEL PUMP WOULD REMAIN ON AFTER THE KEY WAS TURNED OFF. THIS WAS BEING CAUSED BY THE FUEL PUMP RELAY GETTING STUCK. HAD TO PULL THE FUSE TO GET IT TO STOP. TWICE THIS LEFT ME STRANDED WITH A DEAD BATTERY. NOTICED THAT THERE IS A RECALL FOR CHRYSLER, THESE ARE THE SAME VEHICLES, RECALL SHOULD BE ISSUED FOR THE DODGE ALSO.

04/08/2019
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 04/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG1BR******
Summary

THIS VEHICLE HAS HAD MULTIPLE ISSUES WITH PREMATURE BRAKE PAD WEAR. IN FACT, IN OCTOBER 2017, THE VEHICLE HAD THE FOLLOWING COMPONENTS REPLACED: CALIPERS (BOTH FRONT AND BOTH REAR), ROTORS (BOTH FRONT AND BOTH REAR), BRAKE PADS (BOTH FRONT AND BOTH REAR) REPLACED BY PEP BOYS IN EASTGATE, OHIO. IT HAS ONLY BEEN JUST OVER 6 MONTHS AND BOTH FRONT SIDE BRAKE PADS HAVE TO BE REPLACED, YET AGAIN! THERE IS OBVIOUSLY SOMETHING WRONG WITH THE ENGINEERING OF THIS VEHICLE BRAKING SYSTEM AND IT HAS BEEN REPORTED ON MANY CONSUMER COMPLAINT SITES AND FILED WITH DODGE/CHRSYLER AND THEY REFUSE TO ACKNOWLEDGE AND REPAIR THE VEHICLES. THE BRAKE PADS ARE WEARING PREMATURELY UNDER NORMAL DRIVING CONDITIONS, NO MATTER WHAT TYPE OF WEATHER IS PRESENT. THE BRAKE PADS WILL FAIL AND RESULT IN SERIOUS OR FATAL ACCIDENTS, IF THEY HAVE NOT ALREADY.

03/27/2019
Components: ELECTRICAL SYSTEM
Incident Date: 02/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG2BR******
Summary

2011 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARD TO VEHICLE'S PCM MALFUNCTION CAUSING THE ALTERNATOR TO OVERHEAT AND BATTERY TO FAIL. *AS *TR

03/20/2019
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 06/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG5BR******
Summary

WHILE DRIVING, MY VAN WOULD SUDDENLY ACCELERATE. IT DID THIS MULTIPLE TIMES THEN IT WOULDN'T START. AFTER RESEARCHING OTHER COMPLAINTS ON THIS MAKE AND MODEL WE TRIED THE FUEL RELAY BYPASS. IT FIXED THE PROBLEM FOR A WHILE BE EVENTUALLY IT STOPPED WORKING. THE FUEL RELAY IS THE PROBLEM AND NEEDS TO BE RECALLED BECAUSE THERE ISN'T A WAY TO PERMANENTLY FIX THE PROBLEM AT THIS TIME. DODGE ISSUED RECALLS FOR THE DURANGO AND JEEP GRAND CHEROKEE FOR THE SAME ISSUE.

03/07/2019
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG4BR******
Summary

THERE ARE TWO FACETS OF THIS ISSUE. FIRST ISSUE: IT BEGAN STARTING HARD BACK IN NOVEMBER IT WOULD CRANK BUT NOT TURN OVER AND START. IT WILL OFTEN LEAVE US STRANDED MYSELF AND YOUNG CHILDREN FOR 20-45 MINUTES WAITING FOR IT TO START.SECOND ISSUE: THE FUEL PUMP WILL REMAIN RUNNING WHEN VEHICLE IS SHUT OFF AND CONTINUE TO RUN TILL BATTERY IS DEAD. ALTERNATOR HAS BEEN REPLACED IN PAST YEAR AND HAS BEEN TESTED TO BE GOOD, BATTERY HAD TO BE REPLACED TWICE IN TWO YEARS. WHEN DIAGNOSED BY A DODGE DEALERSHIP THE ISSUE IS SAID TO BE A POWER DISTRIBUTION MODULE WHICH COSTS $1,008.00 NOT INCLUDING LABOR. THE PART IS ORDERED BUT ON NATIONAL BACKORDER WITH NO ESTIMATED TIME OF ARRIVAL.

03/07/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 02/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG9BR******
Summary

VAN WAS IN MOTION ON CITY STREET (TAKING DAUGHTER TO SCHOOL) WHEN IT STARTED SHAKING AND THEN THERE WAS A BURNING SMELL. AUTO SHOP SAID IT'S ELECTRICAL BUT HAS REFERRED US TO DEALERSHIP FOR FURTHER AUTO SERVICE BECAUSE WHATEVER CAUSED BURNING SMELL "SHORTED OUT THE RADIO / INFORMATION CONTROL UNIT" THE VAN IS NOT SAFE TO DRIVE WITH THIS ISSUE OR IT COULD CATCH FIRE.

02/18/2019
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 2DRN5DG9BR6******
Summary

VEHICLE STOPS STATING, BATTERY DRAINS. PROBLEM DIAGNOSIS POINTS TO FUEL PUMP, HOWEVER REPLACING FUEL PUMP DOES NOT RESOLVE THE ISSUE. THE ISSUE IS TPN MALFUNCTION. THE COST TO REPLACE THIS DEVICE IS ASTRONOMICAL AND THE BYPASS IS NOT FUEL EFFICIENT, OR LONG LASTING.

02/07/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) FAILED, WHICH CAUSED THE VEHICLE TO SHUT OFF WITHOUT WARNING WHILE DRIVING. THE FAILURE ALSO CAUSED THE DOORS TO LOCK ON THEIR OWN. IN ADDITION, THE CONTACT STATED THAT THE TIPM DRAINED THE VEHICLE'S BATTERY. EVERY TIME SHE ATTEMPTED TO DRIVE, SHE HAD TO DISCONNECT AND RECONNECT THE BATTERY IN ORDER FOR THE BATTERY TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO APPLE FORD SHAKOPEE (1624 WESTON CT, SHAKOPEE, MN 55379) WHERE IT WAS DIAGNOSED THAT THE TIPM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.

02/06/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 01/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG1BR******
Summary

CAR INCIDENTALLY DOES T START !!!! DELAY FUEL PUMP TIPM DOESN'T WORK PROPERLY !

02/06/2019
Components: ELECTRICAL SYSTEM
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHEN THE CONTACT PLACED THE KEY INTO THE IGNITION AND ATTEMPTED TO START THE ENGINE, NOTHING IN THE VEHICLE OPERATED. THE CONTACT HAD TO TURN THE KEY IN THE IGNITION A FEW TIMES BEFORE THE VEHICLE WORKED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. BURNS MOTORS (1300 US-83 BUS, MCALLEN, TX 78501) WAS CONTACTED AND STATED THAT THEY WERE UNABLE TO REPAIR THE VEHICLE BECAUSE IT WAS NOT INCLUDED IN AN UNKNOWN RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

02/05/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 02/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG1BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING HIGH SPEEDS, THE ACCELERATOR PEDAL BECAME STUCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000.

02/01/2019
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 11/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG3BR******
Summary

WOULD NOT START . DEALER SAID WAS TIPM. OTHER PEOPLE WITH VEHICLE LIKE MINE SAID THEIRS DID SAME THING THEN STALLED ON ROAD AND GOT REAR ENDED THANK GOD THAT PART DIDN'T HAPPEN TO ME BUT IT COULD HAVE. SAFETY ISSUE ???? I HAD TROUBLE GETTING IT TO START THEN I COULD HERE SOMETHING RUNNING IN THE BACK BY GAS CAP DIDN'T KNOW WHAT IT WAS. THE NEXT MORNING I WENT OUT TO TRY TO START IT AND THE BATTERY WAS DEAD. THE PUMP IN THE GAS TANK WAS WHAT WAS RUNNING AND DRAINED THE BATTERY. GOT A JUMP FROM REPAIR PLACE IN TOWN. DROVE IT WHEN I GOT HOME AND THEN HAVE TO LEAVE IN MORNING IT WOULD NOT START LIKE IT WASN'T GETTING ANY GAS. TURNED OVER JUST WOULD NOT FIRE. HAD TO HAVE IT TOWED TO DEALER. ONLY HAD 86000 MILES ON IT.

01/29/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN7DG9BR******
Summary

CAR WILL BE IN MOTION AND LOSES ALL POWER WITHOUT WARNING. PER FORUMS I HAVE SEEN THIS IS A WELL KNOWN PROBLEM BUT THERE IS NO RECALL.

01/19/2019
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG3BR******
Summary

VEHICLE STALLS/DIES WHILE DRIVING. MY FAMILY WAS ON THE FREEWAY AND THE DODGE CARAVAN JUST DIED. LIGHTS STILL WORKED BUT ENGINE SUDDENLY QUIT RUNNING. HAD TO COAST TO THE SIDE OF THE ROAD AFTER ALMOST BEING RUN OVER BY OTHER VEHICLES. A POLICE OFFICER HAD TO PUSH VEHICLE OFF OF FREEWAY. THIS HAS HAPPENED INTERMITTENTLY ON CITY STREETS AND 3 TIMES ON THE FREEWAY. IT HAPPENS AT SLOW AND FAST SPEEDS. IT IS EXTREMELY UNSAFE AND SCARY. WE HAD A FUEL PUMP RELAY BYPASS INSTALLED AS WE'VE READ THIS COULD BE THE PROBLEM. BUT VEHICLE STILL DIES WHILE DRIVING. SOMEONE IS GOING TO GET HURT OR KILLED. PLEASE HELP!

01/19/2019
Components: UNKNOWN OR OTHER
Incident Date: 01/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG3BR******
Summary

OUR FAMILY PURCHASED A DODGE GRAND CARAVAN 2011 IN OCTOBER OF 2018. WITHIN TWO WEEKS OF PURCHASING THE VEHICLE, IT BROKE DOWN ON THE FREEWAY. IT ACTED A S IF IT HAD RUN OUT OF GAS. IT LOST ALL POWER AND THE POWER STEERING WENT OUT. ONCE I GOT OVER TO THE SHOULDER, I TRIED RESTARTING IT. IT WOULD MAKE NOISE LIKE IT WAS GOING TO START, BUT WOULD NOT FIRE ALL THE WAY BACK UP. AFTER ABOUT 10-20 MINUTES, I TRIED AGAIN AND IT STARTED BACK UP. WE WENT TO TAKE IT BACK TO THE DEALERSHIP, BECAUSE WE NEED A SAFE, RELIABLE VEHICLE FOR OUR FAMILY, BUT THE DEALERSHIP HAD GONE OUT OF BUSINESS. THE EXACT ISSUE HAS REPEATED 8 TIMES, SINCE THE FIRST TIME IN OCTOBER. THERE IS NEVER ANY WARNING AND YOU HAVE VERY LITTLE TIME TO TRY AND COAST SOMEWHERE ONCE THE VEHICLE STOPS WORKING. AS YOU CAN IMAGINE, IT IS VERY STRESSFUL WITH LITTLE KIDS. ALSO, WE LIVE IN UTAH, WHERE THERE IS MOUNTAINS AND CANYONS AND SNOW AND SWITCHBACKS, MAKING IT EVEN MORE PERILOUS. AFTER RESEARCHING THE PROBLEM, WE SEE THAT THERE ARE MANY DODGE VEHICLES HAVING THE SAME ISSUE, YET NO RECALL HAS BEEN DONE TO MAKE THIS RIGHT. PLEASE FIX THIS! WE DON'T WANT TO DIE!

01/18/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG8BR******
Summary

THE HORN HONKS AND THE DOORS LOCK WHENEVER THEY FEEL LIKE IT. SCARED IT WILL LOCK MY KIDS IN THE VEHICLE. IT STARTED ON ITS OWN LAST NIGHT. WE HAD TO UNHOOK BATTERY OF FEAR IT WOULD START AGAIN. THE TIPM IS CAUSING THE VEHICLE TO DO RANDOM THINGS IT WOULDNT NORMALLY DO. LIKE SHUT OFF WHILE OPERATING WITH NO NOTICE OR JUST NOT START.

01/17/2019
Components: AIR BAGS
Incident Date: 01/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG5BR******
Summary

THE AIRBAG LIGHT CAME ON. I RESEARCHED IF THERE WERE ANY RECALLS ON AIRBAGS FOR MY VEHICLE AND IT WAS FOUND THERE IS. WHAT CAN I DO ABOUT THIS?

01/16/2019
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 07/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START OCCASIONALLY. THE CONTACT MENTIONED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE FUEL PUMP. THE CONTACT STATED THAT THE FAILURE WAS ONGOING AND THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

01/15/2019
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 01/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG1BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHEN THE ENGINE WAS TURNED OFF, THE FUEL PUMP CONTINUED TO OPERATE. AS A RESULT, THE BATTERY DIED. THE CONTACT STATED THAT THE TRACTION, ABS, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AFTER A FEW OCCURRENCES. THE CONTACT PLANNED TO TAKE THE VEHICLE TO FRANK FLETCHER DODGE JEEP CHRYSLER (3314 STADIUM BLVD, JONESBORO, AR 72404, (870) 277-2011) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

01/15/2019
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 12/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG1BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHEN THE VEHICLE WAS TURNED OFF AFTER DRIVING, THE FUEL PUMP CONTINUED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

01/10/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG4BR******
Summary

STATIONARY FAILS TO START. ENGINE CRANKS BUT DOES NOT START.DOES NOT STORE AN ERROR CODE.

01/09/2019
Components: STEERING,ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DGXBR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, BOTH OF THE SLIDING DOORS ON THE DRIVER AND PASSENGER SIDE OPENED AND THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

01/04/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE HAD A FUEL PUMP RELAY FAILURE, WHICH CAUSED IT NOT TO START AND/OR STALL. SCOVILLE-MENO CHRYSLER DODGE JEEP (18 UNION ST, SIDNEY, NY 13838, (607) 561-7500) WAS CONTACTED AND STATED THAT THE ONLY SOLUTION WAS TO REPLACE THE ENTIRE FUSE BOX, WHICH WOULD COST APPROXIMATELY $1,000. THE MANUFACTURER WAS CONTACTED AND SUGGESTED THE CONTACT FILE A COMPLAINT WITH NHTSA. THE MANUFACTURER ALSO STATED THAT THE PART COULD NOT BE BOUGHT AT A LOWER PRICE TO HAVE THE VEHICLE REPAIRED FROM SOME PLACE OTHER THAN THE DEALER. THE FAILURE MILEAGE WAS 110,000.

01/03/2019
Components: ELECTRICAL SYSTEM
Incident Date: 12/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG8BR******
Summary

STARTED WITH THE VEHICLE NOT WANTING TO START ALL THE TIME. RECENTLY IT SHUT OFF WITH NO WARNING WHILE ON THE HIGHWAY GOING 65 MPH WITH NO STEERING. NOW IT WONT START AT ALL. WAS TOWED TO DEALERSHIP WHERE THEY FOUND THE PROBLEM AFTER 2 DAYS. THE PROBLEM IS THE TIPM (TOTAL INTEGRATED POWER MODULE). FINDING OUT I AM NOT THE ONLY ONE WITH THIS PROBLEM. IT ISNT SAFE FOR OTHER DRIVERS OR TO THE FAMILIES INSIDE THE VEHICLE.

01/02/2019
Components: ELECTRICAL SYSTEM
Incident Date: 12/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG7BR******
Summary

WIPERS ON INTERMITTENTLY AND WILL NOT TURN OFF. NO INTERIOR LIGHTS OR DASH LIGHTS, THEN ALL LIGHTS ON INSTRUMENT PANEL/WARNING LIGHTS COME ON. LOUD SQUEALING NOISE AND CHATTERING NOISE FROM INSTRUMENT PANEL. VAN WILL NOT START. SLIDING DOOR SOMETIMES OPENS ON IT'S OWN. VEHICLE IS USUALLY PARKED AND HAPPENS ON START UP, BUT HAS OCCASIONALLY HAPPENED WHILE DRIVING.

01/01/2019
Components: STRUCTURE
Incident Date: 12/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG4BR******
Summary

FIRST THING I NOTICED WAS THE TIRE PRESSURE GAUGES COME OFF AND ON RANDOMLY EVEN THOUGH THE PRESSURE IS CORRECT. SOMETIMES, MY VANS SLIDING DOORS WHEN THEY SHOULD BE OPENING, START CLOSING BEFORE THE DOOR IS EVEN OPEN COMPLETELY AND WITHOUT ANYONE HITTING THE BUTTON TO CLOSE (MY 3 YEAR OLD FINGERS WERE SMASHED IN THE DOOR DUE TO THIS. LUCKILY, XRAYS REVEALED NONE WERE BROKEN, BUT I AM LEFT WITH AN EXPENSIVE HOSPITAL BILL)). WHEN I GO FROM REVERSE TO DRIVE, SOMETIMES IT FEELS AS THOUGH I'M BEING JERKED FORWARD BECAUSE THE SHIFT IS SO HARD. LASTLY, MY VAN STARTED NOT WANTING TO START IN THE MORNINGS. AFTER TESTING BATTERY AND REPLACING SPARK PLUGS, THE PROBLEM CONTINUED TO GET WORSE. IT'S LIKE IT WANTS TO START BUT CAN'T GET GAS SO IT DIES. REPEATEDLY TRYING GOT IT TO START, BUT THEN IT QUIT. I WAS ABLE TO GET IT TO START ONE MORE TIME AND DROVE TO MECHANIC. THEY INFORMED ME IT'S A FAULTY TIPM MODULE, AND IT NOW WON'T EVEN CONTINUE TO RUN ONCE IT'S STARTED. SO THEY INFORMED ME THEY CANNOT FIX IT BECAUSE ONLY A DEALERSHIP CAN REPROGRAM IT, AND THAT BECAUSE IT'S THE MODULE IT'S NOT SAFE TO DRIVE EVEN IF I COULD GET IT TO START TO TAKE IT TO THE DEALERSHIP BECAUSE IT CAN DIE IN THE MIDDLE OF DRIVING IT LEADING TO DANGEROUS SITUATIONS. SO NOW I'LL HAVE TO PAY TO TOW IT. I JUST PURCHASED THE VAN 3 MONTHS AGO BECAUSE I NEEDED ROOM FOR MY 4TH CHILD AND WANTED A SAFE, RELIABLE VEHICLE. NOW I HAVE A CAR PAYMENT AND A VEHICLE WITH ONLY A LITTLE OVER 80,000 MILES THAT ISN'T RELIABLE AND IS SITTING BECAUSE I DON'T HAVE THE MONEY TO REPAIR WHAT SHOULD HAVE NEVER BEEN PLACED IN THE VEHICLE TO BEGIN WITH GIVEN IT WAS DEFECTIVE BEFORE INSTALLATION. PLEASE HELP PEOPLE LIKE ME BY HOLDING THE MANUFACTURER ACCOUNTABLE FOR FALSELY REPORTING A SAFE VEHICLE WHEN THEY KNEW IT HAD A DEFECTIVE PART THAT CAN ONLY BE FIXED BY A DEALERSHIP SINCE IT HAS TO BE PROGRAMMED.

12/23/2018
Components: ELECTRICAL SYSTEM
Incident Date: 12/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG0BR******
Summary

TIPM FAILING. OUR 2011 DODGE GRAND CARAVAN ONLY HAS 78,000 MILES ON IT, YET THE TIPM IS CAUSING ALL SORTS OF PROBLEMS. THE BIGGEST ISSUE IS THAT THE VEHICLE WON'T START ON OCCASION, AND IT'S PROGRESSIVELY GETTING WORSE. THE ENGINE TURNS OVER, BUT IT DOESN'T START AFTER SEVERAL ATTEMPTS. THIS HAPPENED AGAIN TODAY. OTHER TIMES IT WON'T EVEN TURN OVER. WHEN IT DOESN'T TURN OVER, WE USUALLY PUT THE VEHICLE INTO NEUTRAL AND BACK INTO PARK, THEN IT USUALLY STARTS. WE'VE ALSO HAD THE CHECK ENGINE LIGHT COME ON MANY TIMES. ONE SET OF CODES WAS FOR A CAMSHAFT POSITIONING SENSOR, SO WE REPLACED THOSE. THEN A COUPLE WEEKS LATER IT DID IT AGAIN, SO WE HAD THEM REPLACED AGAIN. AFTER A FEW MONTHS WE THEN HAD THE LIGHT COME ON AND THE DEALERSHIP EVENTUALLY HAD THE PCV HOSE AND VALVE REPLACED, THEN THE LIFTERS, ROCKERS, TAPPERS, ETC. ON THE RIGHT SIDE (NOT PART OF THE LEFT-SIDE RECALL). WE HAVE HAD DOORS RANDOMLY OPEN, LOCK OR UNLOCK. WINDOWS HAVE OPENED WITHOUT US ACTIVATING THE SWITCH. A FEW TIMES THE ALARM (HORN) HAS SOUNDED AND WE HAVE TO PRESS THE BUTTON ON THE FOB SEVERAL TIMES TO SHUT IT OFF. THE CAR ALSO SHUT OFF ONCE WHILE MY WIFE WAS DRIVING ON THE ROAD, WHICH IS VERY FRIGHTENING. THE TIPMS IN THESE VEHICLE ARE FAULTY, NO MATTER WHAT DODGE SAYS. CHECK THE COMPLAINTS ON THE CARCOMPLAINTS WEBSITE.

12/23/2018
Components: AIR BAGS
Incident Date: 10/15/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4RN3DG0BR******
Summary

WHILE DRIVING THROUGH A ROUNDABOUT AT APPROXIMATELY 25 MPH, THE VEHICLE WAS HIT ON THE RIGHT SIDE REAR SLIDING DOOR BY ANOTHER VEHICLE. TWO OF MY CHILDREN WERE IN THE SECOND ROW SEATS. THE RIGHT SIDE DOOR WAS CRUSHED AND THE GLASS WAS SHATTERED AND PROJECTED THROUGH THE VAN TO THE LEFT SIDE. THE SIDE CURTAIN AIR BAGS NEVER DEPLOYED. THE AIR BAG LIGHT WAS NOT ON, SO THERE WAS NO INDICATION OF A FAULT. THIS IS A SERIOUS SAFETY CONCERN AND SHOULD BE ADDRESSED.

12/13/2018
Components: POWER TRAIN
Incident Date: 09/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG6BR******
Summary

CHECK ENGINE LIGHT IS NOT RESETTING DUE TO P0740 CODE EVEN AFTER CHANGING VALVE BODY AND RELATED SOLENOIDS ON TRANSMISSION. VAN DOES NOT HAVE ANY ISSUES WHILE DRIVING. NO GAS MILEAGE ISSUES. CURRENTLY IT IS ~93K. DEALER IS ALSO NOT SURE. HE SAYS NEED TO OVERHAUL THE TORQUE CONVERTER (COST $1100) THEN HE WILL KNOW IF ANYTHING ELSE IS DAMAGED. IN THAT CASE HE HAS TO REBUILD THE TRANSMISSION (COST $2800). 2ND OPTION TO PUT A REMANUFACTURED TRANSMISSION (COST $3100). I HAVE READ ONLINE THERE IS A ONGOING ISSUE WITH DODGE TRANSMISSIONS (2011 TO 2014 MODELS) WHICH IS NOT BEING RECALLED. MANY A TIMES CHANGING TRANSMISSION DID NOT SOLVE THE ISSUE. MY PERSONAL MECHANIC ALSO SAID HE GOT THIS ISSUE IN MANY OF THE DODGE VANS. WOULD REQUEST NHTSA TO SERIOUSLY CONSIDER THIS INVESTIGATION.

12/12/2018
Components: STEERING,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG7BR******
Summary

APPARENTLY THIS IS A WIDELY KNOWN PROBLEMS WITH DODGE AND RELATED CHRYSLER VEHICLES ACCORDING TO OUR MECHANIC. BASICALLY THE TIPM--TOTALLY INTEGRATED POWER MODULE IS BAD AND THIS CAUSES AMONG OTHER SYMPTOMS: VEHICLE NOT STARTING, ISSUES WITH ELECTRIC CONTROLS(LIGHTING), ISSUES WITH FUEL SYSTEM(FUEL PUMP OR RELAY) OUR VEHICLE HAD ISSUES STARTING. ESPECIALLY DURING WINTERTIME THIS HAPPENED. AND HAVING REPLACED THE BATTERY NEW AND ALSO HAVING ENSURED SPARKPLUGS ARE NEW, THOSE ISSUES WERE RULED OUT. STARTER ISSUE ALSO WERE RULED OUT BOTH BY OBVSERVATION AND MECHANIC. THE VEHICLE CONTINUED TO HAVE DIFFICULTY AND INTERMITTENT SUCCESSES IN STARTING, UP TO THE POINT THAT IT DIDN'T START ANYMORE ON 12/10/2018. THE STARTER IS TURNING BUT ENGINE DOESN'T START. SO TOOK IT TO THE MECHANIC AND LEARNED THAT THE TIPM IS THE ISSUE. PRIOR TO IT TOTALLY FAILING TO START., IN THE PAST 4 MONTHS, THE VEHICLE HAD STALLED 4 TO 5 TIMES WHILE DRIVING IT ON THE THREAD GOING ABOUT 30 TO 40 MILES AN HOUR WITH TRAFFIC. I REALIZED THAT THIS IS A SAFETY ISSUE BECAUSE BASICALLY THE CAR STOPS ALL OF A SUDDEN WHILE DRIVING ON THE ROAD--WITH TRAFFIC. WHEN THIS FAILURE HAPPENS, APPARENTLY NO FUEL GOES INTO THE ENGINE THAT THE VEHICLE COMES TO A HALT. THERE IS NO POWER STEERING AND RADIO OR OTHER--AS IF THE POWER WAS JUST TOTALLY DISCONNECTED. LUCKILY WE WERE ABLE TO STEER THE VEHICLE TO THE SIDE OFF THE ROAD, USING ITS MOMENTUM. AND AFTER A COUPLE TIMES TURNING ABLE TO RESTART THE VEHICLE. AGAIN THE SUDDEN ENGINE STOPPAGE OCCURRED AROUND 5 TIMES AND I WAS ABLE TO RESTART IT AFTER A COUPLE OF TRIES. UNTIL THE VEHICLE WOULD NO LONGER START AT ALL FROM A PARKING LOT. THE REPAIRS COS $1300+ FOR THE TIPM WHICH HAD TO BE DEALER ORDERED AND REPROGRAMMED.

12/06/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 12/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG8BR******
Summary

THE TIPM MODULE COMPLETELY FAILED CAUSING DAMAGE TO THE FUEL PUMP. FROM PRELIMINARY RESEARCH THIS IS A KNOWN ISSUE THAT DODGE HAS FAILED TO ADDRESS WITH THIS MODEL. VEHICLE WILL NOT START. HAVE HAD INTERMITTENT PROPULSION ISSUE WHICH CAUSES THE VEHICLE TO BE SLUGGISH THUS CAUSING A DANGER TO DRIVER AND OCCUPANTS IN TRAFFIC SITUATIONS

11/21/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG9BR******
Summary

DIFFICULT TO START. ONCE STARTED DIES. IF POWER IS MAINTAINED AND YOU GET MOVING, WILL DIE WHEN POWER IS REDUCED. IF ON ROAD AND LET OFF POWER TO SLOW DOWN, IT DIES. BAD NEWS IF IN A TRAFFIC SITUATION, ESPECIALLY AT NIGHT. NO CHECK ENGINE LIGHT AS A WARNING. THEN ONE DAY IT WILL START TO ACT NORMAL..... THEN THE "WILL NOT START ROUTINE" STARTS ALL OVER AGAIN. TOOK TO SHOP. NO INDICATORS ON DIAGNOSTICS. PROBLEM WOULD NOT DUPLICATE AT SHOP.

11/20/2018
Components: STEERING,ENGINE
Incident Date: 09/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN7DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESTART AND HAD TO BE JUMPSTARTED TO DRIVE. ALSO, THE VEHICLE WOULD FAIL TO START WHEN THE CONTACT ATTEMPTED TO DRIVE. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM SANDY (LOCATED AT 1525 N UNIVERSITY PKWY, PROVO, UT 84604, (801) 734-9791) WHERE IT WAS DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE DEALER CONTACTED THE MANUFACTURER AND WAS INFORMED THAT THERE WAS AN OPEN UNKNOWN RECALL REGARDING THE STEERING COLUMN. THE STEERING COLUMN WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

11/18/2018
Components: STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 11/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DGXBR******
Summary

DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 55 MPH BATTERY LIGHT CAME ON THEN ALL LIGHTS ON THE PANEL LIT UP. CAR RAPIDLY ACCELERATED WAS ABLE TO GET CAR OFF THE ROAD AND STOPPED SHUT OFF CAR DUE TO IT RANDOMLY ACCELERATING THEN THE KEY WAS LOCKED IN THE IGNITION. DOORS WILL NOT WORK AND CAR WILL NOT START NOW

11/08/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. ON VARIOUS OCCASIONS, THE CONTACT WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE EXTERNAL FUEL PUMP RELAY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (PINE BELT DODGE, 1400 STATE HWY 88, LAKEWOOD, NJ) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 87,000.

10/24/2018
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG5BR******
Summary

FUEL PUMP RELAY IN TIPM FAILING AND MAY CAUSE CAR NOT TO START OR MAY CAUSE CAR TO TURN OFF WHILE DRIVING. HAS FAILED TO START MANY TIMES AND FAILED TO WORK PROPERLY ONCE WHILE IN MOTION.

10/23/2018
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DGXBR******
Summary

I BOUGHT MY 2011 DODGE GRAND CARAVAN CREW IN FEB 2018. IN MARCH MY TIRE SENSORS STARTING GOING OFF, WE REPLACED ALL OF THEM WITH NO LUCK, THE GAUGES WOULD STILL READ THEY WERE OUT. IN APRIL, THE CAMSHAFT SENSOR WENT OUT WHILE WE WERE ON VACATION, AND WE REPLACED IT, IN FLORIDA. IN MAY THE CAMSHAFT SENSOR WENT OUT AGAIN, SHORTLY AFTER HAVING IT REPLACED FOR THE SECOND TIME, BUT GUESS WHAT? IT HAPPENED A 3RD TIME! ONLY A WEEK LATER!!!! SO YET AGAIN, IT WAS REPLACED. OUR VAN WOULD START ACTING POSSESSED. WIPERS WOULD GO OFF WHILE DRIVING DOWN THE ROAD & WHILE THEY WERE IN THE OFF POSITION. THE LOCKS WOULD LOCK AND UNLOCK BY THEMSELVES WHILE DRIVING, SEEMED LIKE EVERY TIME IT RAINED OUT WINDOWS WOULD ROLL DOWN BY THEMSELVES OVER NIGHT OR WHILE WE WERE IN A STORE WHILE THE VAN WAS SHUT OFF. IN JUNE THE VAN STARTED STALLING WHILE WE WOULD DRIVE IT. IT WOULD RANDOMLY DIE WHILE IDLING. IN JULY/AUG I HAD MY OIL CHANGED, THE FOLLOWING DAY MY VAN WOULDN'T START. WHILE IN THE MOMENT I THOUGHT THE SHOP HAD DONE SOMETHING TO IT, SINCE I HAD GOTTEN FRUSTRATED WITH THEM THERE, (POOR FELLAS) THAT CLEARLY WAS NOT THE CASE. I WAS UNDER THE IMPRESSION MY FUEL PUMP HAD WENT OUT, SO I PAID TO HAVE THAT REPLACED. AROUND SEPT THE VAN WOULDN'T START. IT WOULD CRANK BUT NOT START. MY FUEL PUMP WOULD TURN ON, AFTER TURNING THE KEY ON AND OFF SEVERAL TIMES. IN OCT THE FUEL PUMP WOULD RUN WHILE THE VAN WAS OFF, WE HAD TO DISCONNECT THE POSITIVE ON THE BATTERY SO IT WOULDN'T BURN UP. AT THIS POINT, MY VAN WOULDN'T START AT ALL, AND THE VAN ACTED LIKE IT WAS DEAD. I WENT AND BOUGHT A NEW BATTERY, DAY AFTER I REPLACED THAT, MY VAN NEEDED TO BE JUMPED EACH TIME I WANTED TO START IT. TODAY ON OCT 22- IS MY LAST STRAW. THANKS FCA, A MOTHER AND HER TWO YOUNG CHILDREN HAD TO FIND A RIDE HOME BECAUSE IT STALLED AND SHUT DOWN WHILE SITTING IN A DRIVE THRU.

10/23/2018
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG4BR******
Summary

VAN WON'T START, OR SHUTS OFF RANDOMLY, INCLUDING WHILE DRIVING. WHEN DRIVING, THE ENGINE DIES AND POWER STEERING IS LOST, MAKING CONTROLLED STOPPING DIFFICULT AND UNSAFE. I TESTED FOR TIPM FUEL RELAY PROBLEM USING INFORMATION AVAILABLE ONLINE & FOUND IT FAULTY. HAD TO RIG A BYPASS FROM AUX POWER TERMINAL TO FUEL PUMP FUSE TO POWER FUEL PUMP AT ALL. THIS IS A KNOWN ISSUE FOR THIS AND OTHER DODGE/CHRYSLER VEHICLES, SOME OF WHICH NHTSA PUSHED FOR RECALL, BUT NOT ALL!!!! THIS NEEDS RECALL RECONSIDERATION, GIVEN HOW COMMON THIS PROBLEM IS ACROSS MULTIPLE OTHER VEHICLES THAT USE THE EXACT SAME TIPM. THERE ARE LITERALLY DOZENS OF VIDEOS AND HUNDREDS OF WEB POSTS COVERING THIS ISSUE, YET NHTSA HAS DONE NOTHING FURTHER, NOR HAS ANY RECALL BEEN PROVIDED FOR. WHEN WILL THIS GET ADDRESSED?

10/22/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG5BR******
Summary

OVER THE LAST 6 MONTHS WE HAVE ENCOUNTERED THE FOLLOWING ISSUES: ALL HAVE BEEN A STOPPED POSITION. 3 TIMES THE VAN WOULD NOT START. IT WOULD NOT TURN OVER. THE VAN HAS STARTED TO STALL ON REGULAR BASIS. THE VAN TAKES 2 TO 4 ATTEMPTS TO START. ON OCTOBER 17, 2018, THE VAN WOULD NOT START AT ALL. WE HAD THE VAN TOWED. THEY STATED THERE WAS NO PRESSURE TO THE FUEL PUMP. $900 DOLLARS LATER, THEY STATE THE VAN IS READY. WE GO TO PICK IT UP. THE VAN WOULD NOT START FOR 3 ATTEMPTS. THEN THE VAN STARTED WITH A DIFFERENT KEY. DROVE IT FOR 4 MINUTES AND THEN PARK AND TURNED OFF THE CAR. WENT TO START IT AGAIN, IT KEPT STALLING. IT STALLED ABOUT 5 TIMES. WE SWITCHED BACK TO THE FIRST KEY THAT WOULD NOT START THE CAR. IT ACTUALLY STARTED TWICE. WE LEFT THE VAN WITH THE AUTO REPAIR PLACE. THEY STATED THERE WERE NO ISSUES WITH THE VAN. WE GOT IT BACK ON OCTOBER 18TH. IT HAS ONLY STARTED ONE TIME SINCE THEN THE FIRST TRY. IT HAS STALLED OCCASIONALLY SINCE THEN. ONCE ON OCT 21ST, THE BRAKING SYSTEM DID NOT ENGAGE WHILE THE VAN WAS BEING BACK OUT. ONCE BEFORE THE ISSUES STARTED TO HAPPEN, THE GAS PUMP DID NOT STOP AND THE FUEL OVER FLOWED.

10/19/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 10/01/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BATTERY AND BRAKE INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC REPLACED THE ALTERNATOR ASSEMBLY, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWERTRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE DEALER (GANLEY CHRYSLER OF AURORA, 161 W GARFIELD RD, AURORA, OH 44202, (330) 562-2600) INDICATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE AND THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL CAMPAIGNS. THE MANUFACTURER WAS NOTIFIED AND ALSO STATED THAT THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNKNOWN.

10/18/2018
Components: POWER TRAIN
Incident Date: 08/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG9BR******
Summary

TAMARA ARE ALL I WAS DRIVING HOME FROM THE HOSPITAL AND ALL OF A SUDDEN THE VAN WOULD NOT GO OVER 20 MPH. WE WERE ON THE HIGHWAY. AND IT WAS WITHOUT WARNING. I HAD TO PULL OVER AT A SERVICE STATION AND WAIT 45 MINS FOR SOMEONE TO COME. I HAD IT TOWED TO MY HOUSE THE NEXT DAY WHICH COST 150 DOLLARS. THEN I TRIED TO TAKE IT TO A SHOP TO BE FIXED BUT AFTER 1.5 WEEKS THEY SAY IT WOULD BE 2500 TO FIX. WE DIDN'T HAVE THAT BECAUSE MY HUSBAND WAS IN THE HOSPITAL FOR HEART FAILURE. SO I HAD TO GO GET ANOTHER CAR AND AM WAITING FOR THE VAN TO BE FIXED. I AM PREGNANT AND HAD MY DAUGHTER WITH ME ON THE SIDE OF THE ROAD IN A GAS STATION. WHICH WAS TERRIBLE.

09/20/2018
Components: ELECTRICAL SYSTEM
Incident Date: 09/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT MADE A CLICKING NOISE AND FAILED TO START. THE CONTACT WAS EVENTUALLY ABLE TO START THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

09/17/2018
Components: SERVICE BRAKES
Incident Date: 09/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG6BR******
Summary

AFTER A RECALL ON THE STEERING WHEEL HARNESS REPAIR, THE DEALER BUD CLARY IN AUBURN, WASHINGTON (253-833- 2485. THE TRACTION CONTROL LIGHT ON THE VAN FLASHED ON THE WAY HOME AND ONE OF THE BRAKES ACTIVATED. THIS NEVER HAPPENED PRIOR TO THE REPAIR. THIS HAD CONTINUED AND HAS GOTTEN WORSE TO WHERE THE CAR ATTEMPTS TO STOP ON THE FREEWAY GOING 60 - 70 MPH (DEPENDING ON THE SPEED ZONE) THAT COULD CAUSE A LOCK UP OR WORSE. THERE ARE NO CODES GIVEN TO INDICATE WHY THIS IS HAPPENING.

09/09/2018
Components: ELECTRICAL SYSTEM
Incident Date: 09/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG2BR******
Summary

BATTERY LIGHT COMES ON AFTER REACHING SPEEDS AROUND 40/50 , THAN THE BRAKE LIGHTS COME AND ABS LIGHT , CAR SUDDENLY TURNS OFF NO LONGER RUNS . YOU GUYS SHOULD HAVE A RECALL ON ALL ALTERNATORS AND PCM FOR THIS VEHICLE . MY WIFE IS PREGENAT AND SHE GOT STRANDED IN THE MIDDLE OF A HIGH WAY BECAUSE OF YOUR FAULTY VEHICLE . THIS CAR NEEDS TO BE ON A RECALL FOR ALL OF THOSE FAULTY ALTERNATORS AND PCM . NOT RELIABLE TUMBS DOWN FOR THIS CAR , DISSAPOINTED ON DODGE .

09/03/2018
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG1BR******
Summary

SEVERE ELECTRICAL ISSUE WITH ENGINE SHUTDOWN WHILE DRIVING ON HIGHWAY, STALLS AT INTERSECTIONS AFTER DASH LIGHTS "GO CRAZY," NO-START, ALL DASH LIGHTS ON/OFF, WIPERS RANDOMLY GOING ON, DOORS AND WINDOWS INOPERABLE, KILLING NEW BATTERIES, BRAKE LIGHT SPORADICALLY FUNCTIONAL, AND A/C IN REAR RANDOMLY CHANGES SETTINGS. THESE INCIDENTS OCCUR AT RANDOM PERIODS WITH NO SPECIFIC CAUSATION.

08/30/2018
Components: POWER TRAIN,ENGINE
Incident Date: 01/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED EVERY ONCE AND A WHILE. ON OCCASION, THE VEHICLE WOULD SLOW DOWN WHILE DRIVING AND THE ENGINE WOULD SHUT OFF. AFTER SEVERAL ATTEMPTS, THE VEHICLE WOULD RESTART. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GRIEGER'S CHRYSLER DODGE JEEP RAM (219-462-4117, 1756 W US HWY 30, VALPARAISO, IN 46385), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

08/29/2018
Components: UNKNOWN OR OTHER
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG1BR******
Summary

JUST FOUND OUT THAT THE REAR EVAPORATOR CORE OF OUR AC UNIT IS BAD AND WILL NEED TO BE REPLACED AT A COST OF APPROXIMATELY $750.00. APPARENTLY, THIS IS A KNOWN AND WIDE-SPREAD ISSUE ON THIS PARTICULAR MODEL OF VEHICLE, DATING BACK AS FAR AS 2005.

08/27/2018
Components: ELECTRICAL SYSTEM
Incident Date: 08/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG5BR******
Summary

THE SLIDING DOOR ON THE DRIVERS SIDE LOCKED SHUT. WE ARRIVED HOME FROM AN OUTING ON THE EVENING OF 8-23-2018 AND COULD NOT OPEN DOOR. BEING ELDERLY AND DISABLED I WAS ALMOST UNABLE TO GET OUT OF THE VAN. THE SAME THING HAPPENED IN JUNE, 2017 ON THE RIGHT SIDE DOOR. NO ONE WAS IN THE CAR AT THE TIME. WE WERE GETTING READY TO LEAVE AND THE DOOR WOULD NOT OPEN. THE CAR WAS UNDER WARRANTY. THE DEALER REPLACED THE 'DOOR LOCK ACTUATOR' . I FEEL THIS IS A SAFETY ISSUE AS SOMEONE COULD BE TRAPPED IN THE VEHICLE. AUTO IS NO LONGER UNDER WARRANTY. I FEEL IT IS THE SAME PROBLEM AS BEFORE ON THE RIGHT BACK DOOR. I FEEL THERE SHOULD BE A WAY TO OPEN THE DOOR MANUALLY.

08/20/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG7BR******
Summary

THE FUEL PUMP RELAY LOCATED WITHIN THE TIPM HAS FAILED WHILE OPERATING THE VEHICLE AT HIGHWAY SPEED. THIS FAILED COMPONENT NEARLY CAUSED AN ACCIDENT AS THE VEHICLE LOST ALL POWER AT THOSE HIGHWAY SPEEDS. MY 3 CHILDREN AND WIFE WERE IN THE VEHICLE AT THE TIME. SAFETY RECALL R09 / NHTSA 15V-115 FUEL PUMP RELAY - 2012-2013 DODGE DURANGO & JEEP GRAND CHEROKEE EXISTS FOR THE SAME EXACT ISSUE ON THE SAME COMPONENT.

08/15/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG0BR******
Summary

THE TIPM IN OUR VAN HAS FAILED, IT IS A KNOWN AND COMMON ISSUE FOR CHRYSLER AND THEY REFUSE TO ACKNOWLEDGE THE ISSUE OR DO ANYTHING TO FIX THE ISSUE. IT CAUSES MULTIPLE ELECTRICAL SYSTEM FAILURES AND ULTIMATELY RENDERS THE ENGINE USELESS AT RANDOM TIMES WHEN THE RELAY FAILS. MY CAR WILL NO LONGER START DUE TO THE FAILURE OF THIS PART, AND THE KNOWN ISSUES WITH IT.

08/09/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG0BR******
Summary

CAR HAS HARD TIME STARTING. FUEL PUMP MODULE WILL NOT START ON TURN OF THE KEY TILL THE SECOND OR THIRD TRY LOSS OF STEERING AND BREAKS

08/08/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/10/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4RN3DG8BR******
Summary

VEHICLE WHILE DRIVING LOSES POWER MOTOR SHUTDOWN DUE TO FUEL PUMP MODULE WILL NOT START ON TURN OF THE KEY TILL THE SECOND OR THIRD TRY LOSS OF STEERING AND BREAKS

08/06/2018
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 08/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG4BR******
Summary

WHEN THE KEY FOB IS PLACED IN THE IGNITION AND TURNED TO ACCESSORY NO GAUGES WORK AND THE WINDSHIELD WIPERS COME ON AND WILL NOT SHUT OFF. THE VEHICLE WILL START BUT THE TACH, SPEEDOMETER, GAS GAUGE AND TEMPERATURE GAUGE DOES NOT WORK. THE WINDSHIELD WIPERS CONTINUE TURN RUN EVEN THOUGH THE SWITCH IS IN THE OFF POSITION.

08/02/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG3BR******
Summary

DODGE CARAVAN 2011, A FEW TIMES OUT OF A WEEK AND MONTH ONCE I USE THE CAR AND THEN TURN IT OFF ONCE I WANT TO TURN IT ON AGAIN IT WON'T START. AND IT WILL START ABOUT 2 HOURS OR MORE LATER. I OWNED IT FOR A YEAR ALREADY AND I'VE BEEN DEALING WITH THIS FOR A WHOLE YEAR, I AM DESPERATE

07/27/2018
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 04/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG3BR******
Summary

THE ECO FUEL BUTTON IS STUCK AND IS MAKING MY CHECK ENGINE LIGHT GO ON AND OFF. ALSO THE SWITCH FOR THE AIR/HEAT TURNS ON BY ITSELF, IT'S A SAFETY HAZARD KNOWING THAT THIS HAPPENS RANDOMLY. BOTH OF THESE THINGS HAPPEN ANYTIME THE CAR IS ON. CONTINUES TO HAPPEN DRIVING OR NOT.

07/05/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG6BR******
Summary

VEHICLE COMPLETELY SHUT DOWN WHILE IN MOTION - TREMENDOUS SAFETY ISSUE WITH WIFE AND 4 KIDS IN THIS VEHICLE. THIS IS A HIGHLY REPORTED ISSUE AND OBVIOUS DEFECT IN MODEL YEAR FOR THIS MANUFACTURER. VEHICLE HAS HAD ESCALATING ELECTRICAL ISSUES FOR MORE THAN 4 YEARS.

06/27/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG4BR******
Summary

THE VAN'S ENGINE SHUTDOWN WHILE MY WIFE WAS DRIVING THE VAN AT NIGHT AND BARELY HAD ENOUGH TIME TO PULL TO THE SIDE OF THE ROAD BEFORE LOSING CONTROL OF STEERING. SHE HAD JUST MADE A RIGHT TURN ONTO THE HIGHWAY. TOWED THE VAN TO A LOCAL DEALER AND FOUND THE ISSUE TO BE THE DIODE ON THE ALTERNATOR FAILING CAUSING ELECTRICAL FEEDBACK TO THE POWERTRAIN CONTROL MODULE (PCM). SO HAD TO SPEND A LOT OF MONEY TO HAVE THE ALTERNATOR AND PCM REPLACED. I AM AWARE OTHER VEHICLE LINES OF 2011 HAVE A RECALL FOR THIS SPECIFIC ISSUE AND AM UNSURE WHY THE DODGE GRAND CARAVAN IS NOT ON THE LIST. THERE NEEDS TO BE AN INVESTIGATION AND HAVE THIS VEHICLE ADDED TO THE RECALL.

06/22/2018
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/02/2014
Crash: No
Fire: Yes
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL ODOR AND THE BRAKES SEIZED WHILE DRIVING VARIOUS SPEEDS. UPON INSPECTION, THE CONTACT NOTICED THAT THE PASSENGER SIDE BRAKE CALIPER WAS SMOKING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS PREVIOUSLY TAKEN TO AN INDEPENDENT MECHANIC AND THE CALIPERS WERE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,703. THE VIN WAS NOT AVAILABLE.

06/22/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG6BR******
Summary

I HAVE BEEN HAVING PROBLEMS WITH STARTING MY VEHICLE. IT WANTS TO START BUT WILL NOT KICK OVER. I HAVE TO CALL A TOW TRUCK AND THEY BRING IT TO DODGE AND THEY CONTINUE TO TELL ME THERE IS NOTHING WRONG. IT STARTS AGAIN. THIS HAS BEEN GOING ON FOR MONTHS AN FINALY DODGE SAID IT WAS MY ALTERNATOR. IT WAS REPLACED AND AFTER A WEEK THE SAME THING HAS HAPPENED. IT HAS DONE IT A FEW OTHER TIMES BUT WILL START AFTER A FEW TIMES. THE VEHICLE IS PARKED.

06/02/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 06/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN7DG2BR******
Summary

MY VAN HAS HAD ELECTRICAL TYPE ISSUES SINCE WE PURCHASED IT, BUT IN THE LAST COUPLE YEARS THEY HAVE IMAGNIFIED. EVERY ISSUE STARTS WITH THE CAR SMOKING AND SOME SORT OF LIGHT COMING ON (ENGINE, BATTERY ETC..) MANY TIMES I TAKE IT IN AND THE DASH LIGHT IS NO LONGER ILLUMINATED OR THEY CAN NOT FIND ANYTHING WRONG WITH IT AND RESET THE ELECTRICAL PANEL. I HAVE REPLACED THE BATTERY NUMEROUS TIMES, ALTERNATOR THREE TIMES (LAST TIME IT WAS COMPLETELY BURNT OUT AND THE TIME BEFORE IT WAS COMPLETELY MELTED). TRANSMISSION LINES AND COOLANT LINES. THE LAST TIME MY HEADLIGHTS WERE REPLACED THE WIRES WERE CHARRED AND FRAYED. LAST NIGHT MY SON WAS PULLED OVER BY THE POLICE BECAUSE THE OFFICER NOTICED THE CAR WAS SMOKING. HE POPPED THE HOOD TO LET THE SMOKE CLEAR (MY SON SAID THE SMOKE HAD A COPERY TASTE). AFTER IT CLEARED THE VAN STARTED AND DROVE FINE. THIS IS AFTER HAVING THE ALTERNATOR REPLACED (FOR THE THIRD TIME) JUST LAST WEEK. THE TECHNICIANS AT THE SHOP HAVE NEVER SEEN THESE KINDS OF PROBLEMS BEFORE AND THE GUY AT INTERSTATE BATTERY SAID HE HAS NEVER SEEN A CAR DEPLETE A BATTERY LIKE MINE DOES. WITH ALL THESE ISSUE BEING ASSOCIATED WITH THE WORDS MELTING, CHARRING, SMOKING, IT REALLY CONCERNS ME THAT ONE DAY MY VAN IS GOING TO CATCH ON FIRE OR BLOW UP AND THIS IS NOT NORMAL FOR ANY VEHICLE, BUT ESPECIALLY ONE THAT HAS BEEN TAKEN CARE OF AND MAINTAINED. I HAVE FRIENDS WITH THE SAME VAN AND SIMILAR MILEAGE (155,000) AND THEY HAVE NOT HAD ANY OF THESE ISSUES. I CONTACTED DODGE WHO REFERRED ME TO THE NHTSA AND THE LOCAL DEALERSHIP. PLEASE HELP!!!

05/22/2018
Components: TIRES,ELECTRONIC STABILITY CONTROL
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG1BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING UNKNOWN SPEEDS, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) INDICATOR SPONTANEOUSLY ILLUMINATED. ADDITIONALLY, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT WAS UNABLE TO DETERMINE IF THERE WAS A FAILURE WITH THE TIRES SINCE THE TPMS INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO FERRARIO CHRYSLER TOWANDA (168 GOLDEN MILE RD, TOWANDA, PA 18848, (570) 485-0072) WHERE IT WAS DIAGNOSED THAT THE CODES NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 33719903. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 50,000.

04/30/2018
Components: ELECTRICAL SYSTEM
Incident Date: 04/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG3BR******
Summary

MY 2011 DODGE GRAND CARAVAN HAS STALLED OUT ON US 3 TIMES ON THE FREEWAY WITH NO WARNING. AFTER WAITING GOT ABOUT 40MIN. TO AN HOUR IT STARTS RIGHT UP LIKE THERE'S NO PROBLEM. RECENTLY THE VAN STALLED OUT WHILE I WAS TOWING MY SMALL CAMPER. WHEN I TAKE IT TO GET CHECKED OUT NO PROBLEM CAN EVER BE FOUND. THIS IS SO DANGEROUS AND THERE SHOULD BE A RECALL ON THIS. THIS OTHER ARTICLE I RECENTLY READ AT WWW.CHRYSLERPROBLEMS.COM/TRENDS/TIPM/ ACTUALLY SAYS 2011 DODGE GRAND CARAVAN HAS THIS ISSUE MOSTLY THAN OTHER YEARS. THIS IS VERY UNSAFE. I HAVE READ MULTIPLE COMPLAINTS ONLINE OF MANY MANY PEOPLE HAVING THE SAME ISSUE AND THIS IS EXTREMELY UNSAFE. THE PART IS VERY EXPENSIVE FOR US TO FIX WHEN THE COMPANY KNOWS ABOUT THIS PROBLEM. THANKS,

04/29/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/26/2018
Crash: No
Fire: No
Summary

2011 DODGE GRAND CARAVAN R/T 79900 MILES INTERMITTENT FAILURE TO START. INTERMITTENT STALLING AFTER STARTING. STALLED ON STREET AFTER LEAVING DRIVEWAY. NO CHECK ENGINE LIGHT INDICATED ON DASH. JUST BOUGHT THE CAR USED FROM A DEALER.

04/23/2018
Components: UNKNOWN OR OTHER
Incident Date: 04/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG0BR******
Summary

PASSENGER SIDE BLOWS ALWAYS BLOW HOT AIR EVEN WHEN THE SETTING IS ON COLD AIR. DRIVER SIDE WORKS OK BUT THE SAME TIME PASSENGER SIDE HAVING PROBLEM. IT BLOWS HOT AIR IRESPECTIVE OF THE SETTING.

04/14/2018
Components: ELECTRICAL SYSTEM
Incident Date: 04/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG8BR******
Summary

VEHICLE DIED SUDDENLY ON THE ROAD ON APRIL 13, 2018 DUE TO ALTERNATOR FAILING. O'REILLY AUTO PARTS CONFIRMED THAT THE DIODES FAILED ON ALTERNATOR. EXISTING RECALL ON THE DURANGOS, CHRYSLER, AND JEEPS BUT NOT GRAND CARAVAN FOR THIS PARTICULAR PROBLEM WITH ALTERNATORS. BURNING SMELL UNDER THE HOOD OF THE VEHICLE COMING FROM THE ALTERNATOR AS WELL.

04/14/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG8BR******
Summary

TIPM IS BAD ON VEHICLE, CONFIRMED BY RICK KEFFER DODGE CHRYSLER JEEP RAM DEALERSHIP IN YULEE, FL TWO YEARS AGO. VEHICLE STALLED ON HIGHWAY AND THEN LATER WOULD NOT START. PURCHASED A BYPASS CABLE IN ORDER TO KEEP USING THE VEHICLE AND WHILE DRIVING WE GET INDICATOR LIGHTS FLASHING ON DASHBOARD SUCH AS BRAKE ON WHEN IT'S NOT, SEATBELT LIGHT ON WHEN SEATBELTS ARE BUCKLED, LIGHTS FLASHING OR STAYING ON WHEN TURNED OFF. THIS IS A MAJOR SAFETY ISSUE !!! I HAVE THREE KIDS, AGES 13, 12, AND 10 AND THIS IS OUR PRIMARY FAMILY VEHICLE. THE TIPM HAS ALREADY BEEN RECALLED FOR OTHER MAKE AND MODELS WITH CHRYSLER DODGE JEEP FOR 2011-2014 BUT NOT THE GRAND CARAVANS.

04/10/2018
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG8BR******
Summary

TIPM ISSUE JUST RECENTLY BOUGHT A 2011 GRAND CARAVAN WITH 107000 MILES ON IT. IT BEGAN HAVING ISSUES WITH INTERMITTEN STARTING AND THE SIDE DOORS WOULD OPEN WHILE PARKED. AFTER SOME QUICK RESEARCH I READ ABOUT THE TIPM ISSUE THAT IS WELL KNOWN. I FOUND A DEALER SELLING THE RECALL KIT USED ON THESE, CBWPR091AA - WIRING - FUEL PUMP RELAY. I INSTALLED THE FUEL PUMP RELAY AND ALL IS BETTER NOW. I JUST HOPE THERE IS NOT MORE TO THIS ISSUE.

03/29/2018
Components: ENGINE
Incident Date: 03/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING AT ANY SPEED, THE ENGINE SHUT OFF WITHOUT WARNING. THE VEHICLE RESTARTED AFTER A FEW MINUTES AND WAS TAKEN TO HAASZ AUTOMALL OF RAVENNA (4886 OH-59, RAVENNA, OH 44266, 330-296-2866) WHERE THE TECHNICIAN STATED THAT THERE WAS NO RECALL. A DIAGNOSTIC TEST WAS PERFORMED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE TECHNICIAN RECOMMENDED A MORE EXTENSIVE TEST, BUT THE CONTACT DECLINED TO PAY THE HIGH COST FOR THE TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

03/23/2018
Components: ELECTRICAL SYSTEM
Incident Date: 03/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG7BR******
Summary

MY VAN SEEMED TO HAVE A MIND OF ITS OWN. STARTING SOMETIMES THEN MORE AND MORE OFTEN NOT STARTING! I WENT TO 4 DIFFERENT MECHANICS AND WAS REPEATEDLY TOLD THAT NOTHING WAS WRONG. EVENTUALLY, I WAS BRINGING MY VAN INTO A DEALERSHIP TO FIX A RECALL AND WHILE THERE THEY TOLD ME THAT MY VANS TIPM IS THE PROBLEM AND NEEDS TO BE REPLACED! THIS WOULDN'T BE A PROBLEM WITH ME IF MY EXTENDED WARRANTY COVERED IT, IT DOESN'T! THIS TIPM DEAL COST $1480.00 DOLLARS! I CAN'T AFFORD ANYWHERE NEAR$1480.00 DOLLARS AND NOW IT'S IN THE SHOP NOT STARTING AT ALL! WHAT CAN I DO? HOW IS THIS NOT RECALLED WITH SO MANY CASES? IS THERE REALLY NO ONE WHO CAN HELP?

03/21/2018
Components: POWER TRAIN,SERVICE BRAKES,ENGINE
Incident Date: 06/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG0BR******
Summary

2011 DODGE CARAVAN PURCHASED 3/2017. MOTOR HAD A SLIGHT KNOCKING SOUND TOOK IT BACK TO DEALER THEY SENT ME TO THEIR MECHANIC. I WAS ASSURED THAT IT WAS FINE. THEN BRAKES WENT REALLY LOW AND DID NOT STOP RIGHT. TOLD IT WAS A MASTER CYLINDER.INSTALLED THAT THEN IT HAPPENED AGAIN SO WAS TOLD THAT IT WAS A BAD MASTER CYLINDER. INSTALLED ANOTHER ONE. DID NOT FIX THE PROBLEM AFTER A FEW DAYS.????? THEN I WAS TOLD WE NEEDED A BRAKE BOOSTER. INSTALLED THAT AND IT DID SEEM LIKE THAT WAS IT FIXED, THEN THE BRAKE LIGHT CAME ON AND BRAKE PEDAL WENT LOW. NOW IT HAS A VERY HORRIBLE SOUND AND THE TRANY AT TIMES DOES NOT WANT TO SHIFT AND THE RPM'S GO UP AND I HAVE TO PULL OVER AND SHUT OFF THE VEHICLE AND TURN IT BACK ON AND IT WILL SHIFT.???? ELECTRONICAL.??? I HAVE READ COMPLAINTS ON NHTSA AND I FEEL LIKE DODGE SHOULD REPAIR THE BRAKES AND THE TRANY PROBLEM. FROM WHAT I CAN READ IT IS A DEFECTIVE PART OF THE PROGRAMMING. THE HORRIBLE NOSIE WHEN YOU PULL OFF, I DONT KNOW WHAT IT IS BUT SOUNDS BAD.. I CALLED DODGE DEALERSHIP RIGHT AFTER I BOUGHT THE VAN AND THEY WERE VERY RUDE AND SAID THERE WERE NOT ANY RECALLS FOR THIS 2011 VAN AND I SEE THAT THERE IS AND SOME SAYS COMPLETE. WELL IF THEY ARE COMPLETE SEEMS TO ME LIKE IT NEEDS TO BE REPAIRED AGAIN BECAUSE IT IS DOING WHAT I SEE THAT PEOPLE ARE COMPLAINING ABOUT. I OWE NEARLY 14,000 ON THIS VAN. . DOGE/CHRYSLER SHOULD MAKE IT GOOD. THE COMPLETE ON THE RECALLS LIKE I SAID IS NOT COMPLETE. PLEASE HELP ME IF YOU CAN. I DONT HAVE MUCH FAITH AFTER THE PERSON AT THE DODGE DEALERSHIP WAS SO RUDE TO ME, BUT MAYBE YOU ALL THERE CAN HELP ME GET IT REPAIRED. THIS IS A SAFETY ISSUE.THE WINDOWS SOMETIMES DONT WANT TO COME DOWN AND YALL HAVE SOMETHING ABOUT IT MIGHT CATCH ON FIRE.THE KEYBOB WILL NOT OPEN THE SIDE DOORS.

03/21/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG5BR******
Summary

TIPM FAILING. WE BEGAN HAVING ISSUES WITH WHAT WAS THOUGHT TO BE FUEL PUMP AND HAVE HAD THE CAR IN THE SHOP TO REPLACE THE FUEL PUMP WITHOUT RESOLUTION. I WAS RECENTLY DRIVING AND HAD THE CAR SHUT OFF ON A 55MPH ZONE OF A HIGHWAY WITH 3 KIDS PLUS MYSELF AND HUSBAND IN THE CAR FOR 45 MINUTES BLOCKING A LANE OF TRAFFIC WHILE WAITING TO BE TOWED. WE HAVE HAD THE CAR STRAND US IN VARIOUS LOCATIONS 5 TIMES SINCE WE BOUGHT THE CAR 08/17. WE HAVE BEEN RESEARCHING THAT IT LOOKS TO BE THE TIPM THAT IS MALFUNCTIONING AND CAUSING THE FUEL PUMP TO RUN RANDOMLY, SOMETIMES CONTINUOUSLY FOR HOURS DRAINING THE BATTERY, OR STOP RUNNING CAUSING THE CAR TO DIE DUE TO LACK OF FUEL WHILE HAVING ALL HEADLIGHTS, WIPES AND INTERIOR LIGHTS FUNCTIONING. THE TIPM HAS CAUSED ME TO BLOCK LANES OF TRAFFIC ON HIGHWAYS, BUSINESS DRIVEWAYS AND BE STUCK IN PARKING LOTS 60+ MILES FROM MY HOME DUE TO THE FUEL PUMP NOT SHUTTING OFF WHEN THE CAR IS TURNED OFF.

03/15/2018
Components: ELECTRICAL SYSTEM
Incident Date: 03/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG3BR******
Summary

FAULTY FUEL PUMP RELAY IN TIPM CAUSING VEHICLE TO STALL OR NOT START AT ALL MECHANICE SAYS NEED NEW TIPM STALLED ON FREEWAY LUCKY TO DODGE TRAFFIC GET TO SIDE OF ROAD AND HAVE VEHICLE TOWED

03/10/2018
Components: ELECTRICAL SYSTEM
Incident Date: 03/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG2BR******
Summary

TRYING TO GET NEW KEY FOB PROGRAMMED IS UNSUCCESSFUL DUE TO PROBLEM WITH THE WIN MODULE. IT IS MY UNDERSTANDING THAT THIS IS A COMMON PROBLEM FOR DODGE CARAVANS OR ANY VEHICLE WITH THE FOBIK SYSTEM MANUFACTURER BETWEEN 2008 AND 2016. LOCKSMITH SUGGEST THAT A NEW WIN MODULE BE INSTALLED WITH NEW KEY FOBS

03/06/2018
Components: ELECTRICAL SYSTEM
Incident Date: 03/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG1BR******
Summary

I STARTED HAVING ELECTRICAL ISSUES WITH MY 2011 DODGE GRAND CARAVAN LAST YEAR AROUND 107K MILES. STARTED WITH NEEDING A NEW ALTERNATOR & BATTERY, VAN WOULDN'T START. TWO MONTHS LATER, THE VAN ISN'T STARTING AGAIN AND THE MECHANIC RECOMMENDED TO REPLACE THE FUEL PUMP WHICH I DID. IT WAS STILL NOT STARTING AND THEY FOUND THAT THE TIPM WENT OUT AND I FULLY BELIEVE THIS SHOULD BE RECALLED. VERY DISAPPOINTED IN THE LACK OF RECALLS FOR THE GRAND CARAVANS WHEN THE SAME YEAR OF DURGANOS AND JEEPS ARE BEING RECALLED FOR THE SAME THING!

03/02/2018
Components: UNKNOWN OR OTHER
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG9BR******
Summary

VAN ON SEVERAL OCCASIONS DOES NOT WANT TO START. PUT KEY IN IGNITION, TURN IT, NO NOISE, NO SOUND OF TRYING TO TURN OVER, JUST NOTHING. SEPTEMBER OF 2017 HAD TO HAVE VAN TOWED AS IT DID THIS. MECHANIC SAID NEEDED A FUEL PUMP. FIXED THAT BUT PROBLEM CONTINUED. MARCH 1, 2018 TAKE IT BACK AND IT IS NOW A STARTER, KEY FOB THING THAT IS HIT AND MISS AND THAT IS WHY IT WAS HARD TO FIND. NOW THAT'S ANOTHER $1100 TO TRY TO FIX PROBLEM. HAVE NO CHOICE AS YOU HAVE TO HAVE A RELIABLE VEHICLE WITH CHILDREN.

02/20/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 02/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG9BR******
Summary

STARTED VAN ONE MORNING AND LEFT RUNNING TO WARM UP, CAME BACK OUTSIDE AND IT HAD DIED. THE WIPERS WERE MID-WINDSHIELD. TURNED THE KEY AND DASH LIGHTS ILLUMINATED. THE VAN WOULD NOT START BUT MADE A TICKING NOISE UPON TURNING THE KEY. 2 DAYS LATER I STOPPED TO GET FUEL IN THE VAN. IT HESITATED TO START, BUT DID START. HEADLIGHTS WERE VERY DIM AND FADED IN AND OUT. PUT A CODE READER ON THE COMPUTER AND IT THREW A LOW BATTERY VOLTAGE CODE. PUT A VOLTMETER ON THE BATTERY AND IT READ ABOUT 10 VOLTS WHILE THE VAN WAS NOT RUNNING. WHILE THE VAN WAS RUNNING THE VOLTMETER READ ABOUT 14 VOLTS SO IT IS CHARGING. HAVE HAD SEVERAL INSTANCES WHERE POWER WINDOWS WOULD NOT WORK OR POWER DOORS WOULD NOT OPEN AND HAD TO BE MANUALLY OPENED.

02/15/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG8BR******
Summary

VEHICLE WON'T START WHEN COLD, HAS ISSUES RUNNING. FUEL PUMP RELAY ISSUE CAUSING A CRANK NO START. CHRYSLER KNOW OF THE DEFECT AND THERE HAS BEEN A RECALL ON JEEPS FOR THIS ISSUE, BUT NOT ON THE GRAND CARAVAN.

02/12/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 02/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG2BR******
Summary

FEBRUARY 2,2018 DODGE GRAND CARAVAN TURNED OFF AND PARKED IN DRIVE WAY MY DAUGHTER COMES IN AND SAID THE VAN SOUNDS LIKE IT'S STILL RUNNING WENT OUT AND HEARD WHAT SHE HEARD ALSO CHECK ON THIS THREE TIMES BEFORE GOING TO BED( THIS NOISE CAME FROM THE GAS TANK). THE NEXT DAY 02/03/2018 NOISE WAS NOT THERE ANYMORE. I HAD SCHEDULE RECALL WORK TO BE PERFORM ON 02/05/2018 BUT RE-SCHEDULE WITH SERVICE ADVISOR FOR 02/06/2018 CAR WOULD NOT START KEY STUCK IN IGNITION SWITCH. TOW TRUCK PICKED UP 02/07/2018 TOOK TO DEALERSHIP EXPLAIN WHAT HAPPEN I WAS TOLD BY THE SERVICE ADVISOR TO EXPECT A CALL ON FRIDAY 02/09/2018 CALL CAME DEAD BATTERY(NEW BATTERY 01/24/2018) AND THE TIPM KIT WAS NEEDED. THIS VEHICLE 2011 DODGE GRAND CARAVAN TIPM SHOULD BE LISTED AS A RECALL. I STARTED LAST YEAR HAVING STARTING CONCERNS WITH THIS VAN NOT WANTING TO START.

02/06/2018
Components: ELECTRICAL SYSTEM
Incident Date: 02/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG2BR******
Summary

THERE IS A ISSUE WITH THE VEHICLE NOT STARTING. IT STARTED OUT AS IMTTERMITTENT AND NOW IS BECOMING PRETTY REGULAR. I REPLACED THE BATTERIES IN MY KEY FOBS, AND THERE IS A NEW BATTERY IN THE VEHICLE. ALSO WHEN YOU SHIFT FROM REVERSE TO DRIVE IT IS A HARD SHIFT. I LOOKED ONLINE AND THIS SEEMS TO BE A BIG PROBLEM WITH DODGE, MANY OTHERS ARE EXPERIENCING THE SAME THING. IT WOULD SEEM TO BE A TIPM PROBLEM WITH FAULTY RELAYS.

02/03/2018
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 11/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DGXBR******
Summary

AL ENCENDERLO AVECES NO ARRANCA TENGO ESTE PROBLEMA COMO 7 MESES Y A LA SEGUNDO INTENTO PRENDE O AVECES UNE TERCERA VEZ MEDICEN QUE ES EL SWITCH

01/29/2018
Components: ELECTRICAL SYSTEM
Incident Date: 01/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG3BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND WAS NOT UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

01/27/2018
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG3BR******
Summary

DRIVING DOWN THE ROAD AT 55 MPH VAN STARTED MAKING WEIRD CLUNKING SOUNDS LIGHTS BEGAN TO DIM LOST ACCELERATOR CONTROL, BRAKES PULLED TO SIDE OF ROAD MANAGE TO COME TO A STOP VEHICLE STILL WAS MAKING SOUNDS AND LIGHTS WERE FLASHING I PUT IT IN PARK VEHICLE STALLED OUT I TRIED TO RESTART AND NOTHING WOULDN'T EVEN TURN OVER JUST CLICKED. HAD IT TOWED ONLY CAME BACK AS LOW VOLTAGE THEY REPLACED BATTERY TRIED TO RESTART ENGINE STILL MADE CLUNKING NOISE VAN STILL WOULDN'T START, OIL PAN WAS DROPPED AND HAD CHUNKS OF METAL IN IT. FINAL CONCLUSION ENGINE BLOWN I HAVE SEEN SOME RECALLS ON THIS ENGINE 3.6 VVT ALSO PREVIOUSLY HAD A PROBLEM WITH TIPM I ALSO SEE HAS AN ONGOING. POSSIBLE RECALL AND IS RECALLED IN OTHER VEHICLES THAT USE SAME PART. WOULD REALLY LOVE MY VAN FIXED AS THIS ENGINE IS KNOWN TO HAVE PROBLEMS

01/24/2018
Components: ENGINE
Incident Date: 01/07/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN3DGXBR******
Summary

TL* THE CONTACT OWNED A 2011 DODGE GRAND CARAVAN. WHILE PARKED, THE VEHICLE CAUGHT ON FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

01/22/2018
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG8BR******
Summary

TIPM IS BAD. CONFIRMED WITH DODGE DEALERSHIP SERVICE CENTER. PROBLEM CRANKING IN THE MORNING AND ESPECIALLY IN COLD TEMPERATURES. BRAKE LIGHT COMES ON AND OFF WHILE DRIVING AMONG OTHER SENSORS. VERY DANGEROUS AND MUST BE RECALLED.

01/20/2018
Components: SUSPENSION,WHEELS,SERVICE BRAKES
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG5BR******
Summary

[XXX] [XXX] SOLD ME UNSAFE 2011DODGE VAN THE FRONT END VIBRATES AFTER 20 TO 30 MIN OF DRIVING VERY BAD THE TIRES DRY ROTTED NOT I HAD THE DEALER CHECK IT OUT THIS IN WATER FOR LONG TIME NOTE: I AM EMAILING THE N H T S A & B.B.B [XXX] [XXX] [XXX] SOLD ME UNSAFE 2011DODGE VAN THE FRONT END VIBRATES AFTER 20 TO 30 MIN OF DRIVING VERY BAD THE TIRES DRY ROTTED NOT I HAD THE DEALER CHECK IT OUT THIS IN WATER FOR LONG TIME NOTE: I AM EMAILING THE N H T S A & B.B.B [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/29/2017
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 12/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG8BR******
Summary

AFTER DRIVING AT HIGHWAY SPEEDS FOR 2 HOURS, WHEN RETURNING HOME AND SHUTTING OFF THE ENGINE, I HEARD WHIRLING NOISES COMING FROM MY FUEL TANK. UPON MOVING THE VEHICLE, 30 MINUTES LATER, THE VAN EXPERIENCED A ROUGH START. THE FOLLOWING MORNING, THE BATTERY WAS DEAD. AFTER JUMPING OFF THE VEHICLE, IT RAN SMOOTHLY BUT I AM CONCERNED THIS WILL HAPPEN AGAIN.

12/28/2017
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. OCCASIONALLY, AFTER INSERTING THE KEY FOB IN THE IGNITION, THE VEHICLE WOULD NOT START DUE TO A LOOSE PART INSIDE THE IGNITION SWITCH. IN ADDITION, WHILE DRIVING, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO JACKSONVILLE CHRYSLER IN JACKSONVILLE, FLORIDA WHERE IT WAS DIAGNOSED THAT THE TIPM MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE CONTACT ALSO INDICATED THAT BOTH SLIDING BACK DOORS RANDOMLY OPENED AND THE FRONT WINDOWS WOULD SOMETIMES FAIL TO CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 68,000.

12/14/2017
Components: ELECTRICAL SYSTEM
Incident Date: 11/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG8BR******
Summary

MY TPIM IS BAD FOUND OUT AFTER GETTING MY ALTERNATOR, BATTERY, AND STARTER REPLACED. IT IS NOT SENDING SIGNAL TO MY FUEL PUMP.

12/13/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG8BR******
Summary

MY 2011 CARAVAN STARTED HAVING PROBLEMS STARTING , FIRST IT WOULD ACT LIKE IT WAS GOING TO START BUT THEN IT WOULDN'T THINKING IT JUST WASN'T GETTING ENOUGH POWER I WENT AND HAD THE BATTERY CHECKED AND WENT AHEAD AND REPLACED THE BATTERY. PROBLEM NOT FIXED IT ACTED LIKE IT WASN'T GETTING FUEL FROM THE LINE SO I WENT TO GET THE FUEL FILTER CHANGED NO HELP THERE EITHER. WAS TOLD TO HAVE THE TCIM CHECKED BECAUSE THAT'S WHAT EVERYONE SAID THAT HAS BEEN HAVING THE SAME ISSUE. TURNS OUT IT IS THE TCIM AND DODGE IS NOT FIXING THE PROBLEM... IT HAS NOW BEGAN TO STALL OUT WHILE DRIVING DOWN THE HWY AND HAS MADE IT VERY DANGEROUS TO PULL THE VAN TO A SAFE PLACE OFF THE HWY. THIS PROBLEM HAS BEEN REPORTED SEVERAL TIMES TO DODGE WITH NO LUCK .THERE'S EVAN A 2017 DODGE CARAVAN THAT IS HAVING THE SAME PROBLEM...

11/21/2017
Components: SERVICE BRAKES
Incident Date: 11/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG0BR******
Summary

2011 DODGE GRAND CARAVAN, APPROXIMATELY 119K MILES. INTERMITTENT PROBLEM OF THE ELECTRONIC STABILITY LIGHT (ESC) COMING ON WHILE APPLYING LIGHT PRESSURE TO THE BREAKS. IT CAN HAPPEN DRIVING SLOW (THROUGH TOWN) OR ON THE FREEWAY. ONCE THE LIGHT COMES ON, NO NOTICEABLE DIFFERENCE IS SEEN WHILE DRIVING OTHER THAN CRUISE CONTROL IS TURNED OFF IF IT WAS ENGAGED BEFORE THE LIGHT COMES ON. ONCE THE VEHICLE IS STOPPED AND PUT IN PARK, IT WILL NOT COME OUT OF PARK (SUCH AS PUT IN REVERSE OR DRIVE), THE KEY MUST BE CYCLED. ONCE THE KEY IS CYCLED, EVERYTHING RETURNS TO NORMAL (ESC LIGHT IS OFF, AND THE SHIFTER CAN BE ENGAGED TO NEUTRAL, DRIVE, REVERSE ETC. SEVERAL MECHANICS CANNOT EITHER REPRODUCE THE PROBLEM, OR FIGURE OUT WHAT THE PROBLEM IS. WHILE THE PROBLEM SEEMS TO BE RANDOM, MY WIFE AND I CAN BOTH REPRODUCE THE PROBLEM EITHER WHILE IN PARK (TAPPING ON THE BREAK) OR WHILE DRIVING.

11/20/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 11/20/2017
Crash: No
Fire: No
Summary

I HAVE COMPLAINT REGARDING TIPM BUT NOW MY BATTERY IS DRAINED AND CAR WON'T TURN ON. WHEN IS DODGE GOING TO STEP IN AND HELP THOUSANDS OF PEOPLE WITH SAME PROBLEM BEFORE SOMEONE DIES BC VAN TURN OFF WHILE DRIVING AND FAMILY SUES? WHY IT HAS TO TAKE A TRAGIC ACCIDENT BEFORE DODGE STEPS IN? I'M SURE AM NOT THE ONLY ONE WITH CHILDREN DRIVING AND STILL PAYING FOR THIS GARBAGE VAN. I WILL NEVER BUY DODGE AGAIN. GETTING A LAWYER.

11/20/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DGXBR******
Summary

VEHICLE STOPPED RUNNING WHILE DRIVING. GOT THE VAN OFF THE ROAD AND WAS ABLE TO GET IT TO RUN AGAIN. VAN SPIT AND SPUTTERED FOR ABOUT A MINUTE OR TWO AND THEN DROVE FINE TO GET IT HOME, ABOUT TWO MILES. ONCE HOME CUT OFF AND STARTED WITH NO PROBLEMS. SAT OVER NIGHT AND THEN WOULD NOT START. ENGINE TURNED OVER BUT WOULD NOT RUN. CHECKED THE FUEL PUMP AND IT WAS NOT GETTING POWER. APPLIED POWER TO THE FUSE AND IT RAN. REMOVE POWER FROM THE FUSE, AND IT CUT OFF. THIS IS VERY UNSAFE TO HAVE IT HAPPEN ON THE HIGHWAY. IF THIS WOULD HAVE CUT OFF ON THE INTERSTATE IN THE FAST LANE, IT COULD HAVE BEEN VERY BAD NEWS.

11/15/2017
Components: AIR BAGS
Incident Date: 10/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DGXBR******
Summary

THE VAN WAS PARKED IN THE DRIVEWAY OF OUR HOME. IT WAS RUNNING, AS MY WIFE WAS WARMING IT UP IN PREPARATION FOR TAKING OUR CHILDREN TO SCHOOL. MY ELDEST SON, AGE 7, WAS SITTING IN THE THIRD ROW SEAT CLOSEST TO THE PASSENGER SIDE WINDOW. WHEN MY WIFE CLOSED THE PASSENGER FRONT DOOR, THE SIDE CURTAIN AIRBAGS DEPLOYED. THE VEHICLE WAS NOT INVOLVED IN ANY COLLISION, AS IT WAS STATIONARY AT THE TIME OF THE DEPLOYMENT. AND WHILE MY SON DID NOT RECEIVE ANY PHYSICAL INJURIES, HE CONTINUES TO STRUGGLE WITH THE FEAR AND STRESS CAUSED BY THE INCIDENT. THE VEHICLE WAS TOWED TO TRANSITOWNE DODGE AND INSPECTED BY BOTH THE DEALER AND BY A CHRYSLER INSPECTOR. VIA LETTER, I WAS INFORMED THAT THE COMPANY HAD NO INTENTIONS OF COVERING THE COSTS OF REPAIR TO THE VAN, WHICH ARE UPWARDS OF $6000. I HAVE REACHED OUT TO FCA GROUP REPEATEDLY BY HAVE BEEN MET WITH DEAD ENDS AND NON-STARTERS. I AM FILING THIS REPORT TO HOPEFULLY PREVENT OTHERS FROM A SIMILAR EXPERIENCE AND THE POSSIBLY OF MORE SEVERE INJURIES.

11/14/2017
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 11/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG8BR******
Summary

I HAVE POSTED COMPLAINTS FOR 2 YEARS WITH SAME PROBLEM REGARDING THE TIPM HOWEVER I WAS READING THE REASON OF NOT BEING RECALLED IS BECAUSE ALL THE TIPM SYSTEMS WILL MALFUNCTION REGARDLESS HOW MANY TIMES IT'S CHANGE. IF THIS IS SO WHY THEY DON'T RECALL ALL THIS VEHICLES.? I'VE BEEN STUCK NUMEROUS OF TIMES, REPLACED (2) $200 BATTERIES BC THE TIPM EATS THE BATTERY. I HAVE CHILDREN AND IT IS NOT FAIR TO BE STUCK IN THE MIDDLE OF NO WHERE WHEN CAR DECIDERS NOT TO TURN ON.. MAKE IT A RECALL FOR EVEN EXCHANGED FOR ANOTHER VEHICLE WHERE WIE WILL BE SAFE.

11/08/2017
Components: ELECTRICAL SYSTEM
Incident Date: 11/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE VEHICLE EXPERIENCED A LOSS OF POWER WHILE TRAVELING HIGHWAY SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MARK THOMAS MOTORS (2315 SANTIAM HEY SE, ALBANY) WHERE IT WAS DIAGNOSED THAT THE TIPM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND TO CONTACT NHTSA DUE TO THEM BEING THE RESPONSIBLE PARTY FOR THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.

11/07/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DGXBR******
Summary

THE VEHICLE HAS 34,000 MILES ON IT AND WILL NOT START. ONCE IT'S DOES START IT SHUTS OFF. WAS INFORMED IT WAS FUEL PUMP. ONCE THE FUEL PUMP WAS REPLACED THE VEHICLE DID THE EXACT SAME THING. THIS IS VERY DANGEROUS BECAUSE IT'S A HANDICAPPED ACCESSIBLE VEHICLE AND WHEN YOU DRIVE IT STALLS AND CUTS OFF VERY DANGEROUS IN TRAFFIC AND WHEN YOU HAVE A TRACTOR TRAILER BEHIND YOU. THE DEALER THEN SAYS IT'S THE "TOTALLY INTEGRATED POWER MODULE" WHICH IS NOT NOT COVERED UNDER WARRANTY. THIS IS VERY DANGEROUS AND A RECALL NEED TO BE ISSUED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED.

10/30/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG6BR******
Summary

FUEL PUMP IS STAYING ENGAGED WHEN THE CAR IS TURNED OFF, A SIDE EFFECT OF A DAMAGED TOTALLY INTEGRATED POWER MODULE

10/30/2017
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG6BR******
Summary

TIRE PRESSURE SENSOR LIGHT IS ALWAYS ON, FUEL PUMP RUNS AFTER THE VEHICLE IS SHUT OFF, AUTOMATIC REAR DOORS OPEN AND CLOSE INTERMITTENTLY WITH OUT THE PUSH OF THE BUTTONS. WE HAVE HAD TO REPLACE 4 BATTERIES AND 3 ALTERNATORS, EVERY TIME THE DEALERSHIP TELLS US THIS IS A COMMON ISSUE WITH THE TIPM. PREVIOUSLY WE HAVE ALSO REPLACED THE TRANSMISSION AND THE ENGINE HAS NEEDED REPAIRS. ENGINE REPAIRS WERE COVERED UNDER A RECALL BUT NOT THE TRANSMISSION.

10/26/2017
Components: ELECTRICAL SYSTEM
Incident Date: 10/24/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN4DG5BR******
Summary

FRIDAY MORNING (OCT 20, 2017) VEHICLE WAS DRIVEN MOMENTARILY, THEN IMMEDIATELY PARKED BECAUSE THE ENGINE LIGHT WAS ON. VEHICLE WAS NOT MOVED, STARTED, OR KEY CYCLED AFTER IT WAS PARKED. THEN ON TUESDAY (OCT 24, 2017) AROUND 8:18 AM, SMOKE AND THEN FLAMES WERE VISIBLE COMING FROM THE ENGINE COMPARTMENT, LEFT SIDE. LEFT TIRE/BRAKES NOT INVOLVED. *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

10/25/2017
Components: ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
Incident Date: 10/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG1BR******
Summary

AIRBAG LIGHT IS ON CONSTANTLY - NEVER TURNS OFF. SEAT BELT LIGHT WILL SOMETIMES COME ON EVEN WHEN SEAT BELT IS SECURE. FUEL PUMP DOESN'T STOP RUNNING AFTER ENGINE IS SHUT OFF. WHILE DRIVING, ALL LIGHTS WILL COME ON ON DASH AND GAUGES/HEADLIGHTS WILL FLICKER THEN CAR WILL DIE. HAS HAPPENED MORE THAN THREE(!) TIMES AT NIGHT ON BUSY HIGHWAY WITH 2 TODDLERS IN CAR!!! HAD TO PULL OFF ROAD IN COMPLETE DARKNESS. I AM FEARFUL OF DRIVING THIS CAR. I WILL NOT DRIVE AT NIGHT ANYMORE.

10/24/2017
Components: ELECTRICAL SYSTEM
Incident Date: 10/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG4BR******
Summary

MY 2011 CARAVAN IS HAVING SERIOUS ISSUES WHEN ATTEMPTING TO CRANK. AT TIMES THE ENGINE WILL CONTINUOUSLY TURN OVER WHEN ATTEMPTING TO START ENGINE. IT COMPLETELY DRAINED MY 1 MONTH OLD TO BATTERY. I TOOK IT IN TO THE DEALERSHIP TODAY FOR RECALL T33 AND I STATED THE ONGOING ISSUES. THEY PREFORMED A DIAGNOSIS TEST (I PD $165) AND STATED THE TIPM NEEDS TO BE REPLACED FOR $1475. AFTER SOME RESEARCH, I'VE NOTICED THIS IS AN ONGOING ISSUE WITH MANY 2011+ CARAVAN OWNERS. MY ISSUE BEGAN IS 2015 (85,000 MILES) WITH AN INTERMITTENT CLICK WHEN ATTEMPTING TO START MY VAN. NOW, OBVIOUSLY THE ISSUE IS PROGRESSING. SEEING THERE IS A HISTORY OF ISSUES WITH TIPM, DODGE SHOULD BE COMPELLED TO ISSUE A RECALL. PLEASE CONTACT ME FOR ADDITIONAL INFORMATION.

10/23/2017
Components: POWER TRAIN,ENGINE
Incident Date: 10/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG5BR******
Summary

TAKATA RECALL : WHILE DRIVING, VAN WOULD NOT GO INTO GEAR AND SENT SUPER HIGH RPMS AND WOULD NOT COME DOWN WHILE BRAKING. HAVE READ ABOUT SEVERAL OF THESE ISSUES WITH THIS STYLE OF VEHICLE. DANGEROUS WHILE HAVING KIDS IN THE VEHICLE ON THE ROAD.

10/21/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG7BR******
Summary

THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD AS I WAS DRIVING, THE VEHICLE TOOK A WHILE TO START AT TIMES. THE VEHICLE WOULD NOT START

10/18/2017
Components: AIR BAGS
Incident Date: 10/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG7BR******
Summary

CAR WAS PARKED IN DRIVEWAY, ENGINE WAS RUNNING AND THE FRONT PASSENGER DOOR WAS SLAMMED AND SIDE/CURTAIN AIRBAGS WERE DEPLOYED.

10/17/2017
Components: POWER TRAIN
Incident Date: 09/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO ACCELERATE AS THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE SPEED DROPPED TO 40 MPH AND SHE WAS UNABLE TO ACCELERATE ANY FURTHER. THE VEHICLE WAS TAKEN TO FREEDOM DODGE CHRYSLER JEEP (815 E CAMP WISDOM RD, DUNCANVILLE, TX 75116 (972) 572-2277) WHERE IT WAS DIAGNOSED WITH A FAILED TRANSMISSION THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.

10/08/2017
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG3BR******
Summary

THE VEHICLE STOPS RUNNING WITHOUT WARNING. IT HAS OCCURRED ON THREE OCCASIONS: ONCE AT A SLOW SPEED (25 MPH) ON FLAT TERRAIN, GOING UPHILL AT 57 MPH, GOING DOWN HILL AT 45 MPH, ALL IN GOOD WEATHER CONDITIONS AND TRAVELING IN A STRAIGHT LINE. THE CAR CANNOT BE IMMEDIATELY RESTARTED, BUT AFTER A PERIOD OF MINUTES WILL RESTART. THE ENGINE SEEMS TO BE IN GOOD CONDITION AND HAS PLENTY OF POWER. THERE APPEARS TO BE NO ENGINE/MECHANICAL REASON FOR THESE EVENTS. THE EVENTS LEAVE NO TRACE OR ERROR MESSAGE THAT CAN BE OBTAINED BY OUR MECHANIC. IF THIS POWER OUTAGE OCCURRED WHEN IN THE PASSING LANE, CROSSING A RODE AT AN UNPROTECTED INTERSECTION OR OTHER CONDITION WHERE STALLING OUT RANDOMLY WOULD LEAVE US OR OTHERS IN A LIFE THREATENING SITUATION IT WOULD BE TERRIBLE. WE HAVE BEEN FORCED TO STOP DRIVING THE VEHICLE FOR FEAR OF INJURY OR WORSE.

10/08/2017
Components: ELECTRICAL SYSTEM
Incident Date: 10/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG3BR******
Summary

TIPM HAD TO BE REPLACED DUE TO ELECTRICAL INSTABILITY WITH THE FUEL SYSTEM. SAME TIPM THAT WAS INVOLVED IN THE 2014 RECALL FOR THE DODGE DURANGO AND JEEP GRAND CHEROKEE. VEHICLE WOULD NOT START OR WOULD NOT STAY RUNNING. NO POWER TO THE FUEL PUMP. NEW TIPM WAS REDESIGNED AND HAD TO HAVE 5 PAGES OF INSTRUCTIONS TO REWIRE THE NEW TIPM TO FIT IN TO VEHICLE.

10/05/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG4BR******
Summary

THE FUEL PUMP RELAY BUILT INTO THE TIPM HAS GONE BAD, AND FROM RESEARCH IS VERY COMMON IN THESE VEHICLES. THE CAR HAS BECOME INCREASINGLY DIFFICULT TO START, AND NOW WILL NOT START AT ALL.

10/05/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 10/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG5BR******
Summary

FUEL PUMP RELAY WHICH I THINK ITS THE FUSE BOX. MY VECHILE WONT START AND WHEN IT DOES , THE WINDSHIELD WIPERS TURN ON AND ITS GAVE US A MALFUNCTION SENSOR

09/25/2017
Components: ELECTRICAL SYSTEM
Incident Date: 05/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG2BR******
Summary

TAKATA TIPM PROBLEMS IT WONT START

09/14/2017
Components: UNKNOWN OR OTHER
Incident Date: 09/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG7BR******
Summary

2011 DODGE GRAND CARAVAN.. I WAS THANKFULLY SITTING INFRONT OF THE HIGH SCHOOL WAITING FOR MY DAUGHTER TO COME OUT. MY VAN WAS RUNNING. I HAD RADIO ON AND WINDOWS DOWN. NOTHING ELSE ON NO AIR CONDITIONING OR ANYTHING. THE DASH LIGHTS ALL COME ON ALL OF A SUDDEN AND OFF. VAN IS DEAD. I TURN THE KEY OFF AND BACK ON AND NOTHING. I GET JUMPED. DRIVE THE 4 BLOCKS TO MY HOUSE BARELY GET IN THE DRIVE AND PARKED. I COULDN'T EVEN GET THE WINDOWS UP. ABOUT 2 HRS LATER MY NEIGHBOR COMES OVER TO JUMP ME AGAIN SO I CAN GET MY WINDOWS UP. GET THEM UP. WE WERE GOING TO TAKE IT TO ADVANCE TO GET IT HOOKED TO THEIR GADGET. I DIDN'T GET TWO HOUSES DOWN BEFORE I HAD TO PULL OVER BECAUSE MY VAN DIDN'T KNOW WHAT GEAR IT WAS IN. MY BACK UP CAMERA WAS EVEN ON. IF THIS HAPPENED ON THE HIGHWAY MY CHILDREN AND I COULD HAVE EASILY BEEN KILLED.

09/12/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG5BR******
Summary

MY VAN WON'T START UP IN THE FIRST ATTEMPT IT START UP I THE SECOND ATTEMPT IT ALL HAPPEN WHEN I PUMP GAS FROM ARCO STATION

09/05/2017
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG1BR******
Summary

WONT START . FUEL PUMP DOESNT RUN AT TIMES , NO FUEL NO START . AT TIMES IT RUNS & STOPS ON ROAD . VERRY DANGEROUS IN TRAFFIC . WINDOWS ROLL DOWN BY THEMSELF . DOORS UN LOCK BY THEMSELF . DEALER DOESNT KNOW WHAT IS WRONG I AM TOLD . THE DEALER SAYS THE PROBLEM MAY BE THE TIPM COMPUTER BUT WILL NOT SAY FOR SURE . BUT THEY WILL REPLACE IT IF I WANT, FOR 1200.00 NO GUARANTEE IT WILL FIX IT . THESE VEHICLES WITH THIS TYPE OF COMPUTER SHOULD BE RECALLED . THEY ARE A DANGER TOTHE PUBLIC . WHEN DRIVING ON ROAD THEY WILL STOP RUNNING BECAUSE OF FUELPUMP & TIPM ARE NOT WORKING CORRECTLU .

08/31/2017
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 08/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG1BR******
Summary

IN JULY 2017 MY 2011 DODGE GRAND CARAVAN WAS BROUGHT TO MY DODGE DEALERSHIP DUE TO PROBLEMS STARTING AND THE STALLING OF VEHICLE WHILE ON THE ROAD. DEALERSHIP FELT IT WAS THE FUEL PUMP WHICH WAS COVERED UNDER MY VEHICLE PROTECTION PLAN. MY CAR WAS GIVEN BACK TO ME APPROXIMATELY 3 DAYS LATER. MY HUSBAND PICKED UP THE CAR AND WITHIN 4 HOURS, CAR GAVE DIFFICULTY STARTING AND STALLED WHILE DRIVING AT A MAJOR INTERSECTION. DEALERSHIP WAS CONTACTED THE VERY NEXT MORNING AND CAR WAS BROUGHT TO BACK TO THE DEALERSHIP. IT WAS THEN DISCOVERED THAT THE TIPM OF THE CAR HAD TO BE REPLACED. THIS UNFORTUNATELY IS NOT COVERED. MY ISSUE IS THAT IF THE CAR IS STALLING AT INTERSECTIONS AND POSSIBLY ENDANGERING THE LIFE OF MYSELF AND MY CHILDREN IN THE CAR.. HOW CAN THIS NOT BE COVERED? HOW CAN THERE NOT BE A SAFETY RECALL? I AM LUCKY THAT THE CAR DID START BACK UP, BUT I NOW FEAR DRIVING THIS VEHICLE.

08/31/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DGXBR******
Summary

OWN A DODGE GRAN CARAVAB 2011 WITH 83000 MILES, SUDDENLY ONE DAY, STARTED HAVING ISSUES WHEN STARTING THE CAR, TROUBLESHOOT EVERYTHING, STARTER, CHANGED RELAYS, GAS PUMP AND NOTHING, TOOK IT TO THE MECHANIC AND COULDN'T FIND ANYTHING, SOMETIMES THE CAR START AND SOMETIMES IT DOESN'T. IT CRANKS BUT IT DOESN'T START. CHECKED ON LINE AND IT LOOKS LIKE A LOT OF DODGE OR CHRYSLER HAVING SAME ISSUE, FUEL PUMP RELAY TIPM IS MALFUNCTIONING. THIS AHOULD BE A RECALL ALREADY. I NEED TO CHANGE THE FUEL BOX FOR $1000 OR BUY A BYPASS MADE FOR (WD) DODGE DURANGO (WK) JEEP GRAND CHEROKEE FROM RECALL SAFETY RECALL R09 / NHTSA 15V-115 FUEL PUMP RELAY. I AM ATTACHING RECALL FOR DODGE DURANGO.

08/29/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/25/2017
Crash: No
Fire: No
Summary

CAR WOULD NOT START BUT WIPER BLADES WOULD TURN ON, TOOK TO DEALERSHIP. TOTALLY INTEGRATED POWER MODULE (TIPM) FOUND TO BE DEFECTIVE. $1500 REPAIR, PART IS NOT IN STOCK AND NOT UNDER WARRANTY. CAR WAS PARKED. THERE WAS A LAWSUIT FILED BUT SETTLEMENT DID NOT INCLUDE DODGE CARAVANS BUT THERE ARE NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE.

08/18/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DGXBR******
Summary

FOR THE LAST MONTH I HAVE BEEN HAVING TROUBLE STARTING THE VAN. TURN THE KEY, RADIO AND DASH LIGHTS COMES ON BUT THE VEHICLE WILL NOT START. TRY SEVERAL TIMES AND EVENTUALLY IT WILL START. TOOK VAN INTO REPAIR SHOP AND THEY REPLACED THE BATTERY; HOWEVER, STILL HAVING THE UNRELIABLE STARTING ISSUE. TOOK INTO A DODGE DEALER AND THEY SAID COULDN'T FIND ANYTHING. STARTING TO QUESTION IF IT IS AN ISSUE WITH THE TIPM - THIS IS THE VAN I USE TO TRANSPORT MY CHILDREN AROUND, CONCERNED WHEN YOU READ THE ADDITIONAL ISSUES IF IT IS A DEFECTIVE TIPM.

08/03/2017
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 09/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG7BR******
Summary

MY AIRBAG LIGHT WOULD COME ON AND GO OFF RANDOMLY. I TOOK IT BACK TO MY DEALER AND IT WAS STATED THAT IT WAS AN ISSUE WITH IN THE WIRING BUT NOT AN ISSUE WITH THE AIRBAG. NOW MY AIRBAG LIGHT HAS BEEN ON FOR OVER A MONTH. I CHECKED RECALLS AND SEE THERE IS A RECALL ON 2011-2012 DODGE GRAND CARAVANS FOR THE DRIVER SIDE AIRBAG RANDOMLY DEPLOYING YET NOTHING FOR MY VIN. I DRIVE MY CHILDREN AROUND IN THIS VEHICLE AND IF THE DRIVER SIDE OR EITHER SIDE WAS TO RANDOMLY DEPLOY....THIS IS A CATASTROPHE WAITING TO HAPPEN!!!

07/15/2017
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG3BR******
Summary

CAR WAS NOT ABLE TO START WITH CLICKING NOISE. ALSO FUEL PUMP WAS STILL RUNNING LONG AFTER CAR WAS TURNED OFF AND EXITED. PROBLEM WAS THE TIPM. THIS IS A RECALL FOR OTHER DODGE MODELS THAT ARE 2011 YET IT IS NOT FOR MY VAN. THIS IS OVER A $1000 PROBLEM TO HAVE DEALERSHIP CHANGE THE TIPM. NOW MY AIRBAG LIGHT IS ON. I'M FINDING MASS OF PEOPLE HAD THIS PROBLEM BECAUSE OF WATER INTRUSION IN CONNECTION IN ENGINE COMPARTMENT. HOW IS THIS NOT A RECALL? THAT SHOULD BE A WATER SEALED CONNECTION TO PREVENT AIRBAG SYSTEM SHUTTING OFF. WE WERE STATIONARY, CAR RUNNING, LIGHT CAME ON.

07/12/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2017
Crash: No
Fire: No
Summary

CAR SHUT OFF WHILE DRIVING, WILL NOT CRANK OR TURN OVER. POWER TRANS MODULE ISSUE AFTER A RECALL THAT REPROGRAMMED THE POWER TRANS MODULE.

06/12/2017
Components: ELECTRICAL SYSTEM
Incident Date: 05/26/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN7DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). WHILE THE CONTACT'S WIFE WAS DRIVING 35 MPH, SHE HEARD CLICKING AND POPPING NOISES COMING FROM THE FRONT DRIVER'S SIDE DOOR AND NOTICED SMOKE. THE FRONT DRIVER'S SIDE DOOR CAUGHT FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE MANUFACTURER SENT AN INDEPENDENT INSPECTOR TO INVESTIGATE THE INCIDENT AND ULTIMATELY STATED THAT CHRYSLER HAD NO RESPONSIBILITY FOR THE FIRE. THE CAUSE OF THE FIRE WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT'S INSURANCE COMPANY STATED THAT THEY WOULD ATTEMPT TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 66,550. *TT *JS

06/08/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 04/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG6BR******
Summary

A LOS POCOS DAS DE COMPRAR LA GUAGUA EN UN DEALER, CUANDO ESTABA DANDO REVERSA SENT QUE DA UNOS BRINCOS Y TIEMBLA. TARDA UN POCO EN MOVERSE. FUIMOS EL DA 2 DE MARZO Y NOS DIJERON QUE ERA NORMAL, AL COMPARARLA CON OTRA PARECIDA, SEGN NOS DIJERON, AN CONTINA HACINDOLO. NO LE HICIERON NADA A LA GUAGUA. AL MES SALIMOS A UNA CITA MDICA Y NO COGI FRENO, BAJAMOS UNA CUESTA Y NO QUERA PARAR, PARAMOS CON LA EMERGENCIA FRENTE A UNA CASA,CUANDO LA CHEQUEARON NO TENA PATTS EN NINGUNA GOMA. LOS COMPRAMOS Y CUANDO LE RECLAM AL DEALER SOLO NOS DIJERON QUE TENAMOS QUE LLEVRSELO DAADO QUE AHORA NO PODAN HACER NADA, MI ESPOSO EST ENFERMO Y NO NOS HAN AYUDADO. TAMBIN TIENE PROBLEMAS CON LOS SEGUROS YA HEMOS COMPRADO 3 BATERAS Y SE AGOTA MUY RPIDO,(DEL CONTROL).'

05/30/2017
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG5BR******
Summary

CAR WILL NOT START, WILL CRANK BUT NO TURN OVER. IT WILL ONLY START IF I BYPASS THE FUEL PUMP RELAY. THIS IS AN ONGOING ISSUE WITH DODGE/CHRYSLER AND SOME VEHICLES HAVE BEEN RECALLED FOR THIS FAULT TIPM BUT THE CARAVAN HASN'T. THIS IS A SAFETY ISSUE AS THE CAR WILL STALL AT ANY MOMENT WHILE DRIVING IF DOES START TO BEGIN WITH.

05/25/2017
Components: ENGINE
Incident Date: 05/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG4BR******
Summary

AS I AM DRIVING THE CAR JUST SHUTS OFF WITH NO WARNING. IT HAS HAPPENED MULTIPLE TIMES BOTH ON THE HIGHWAY AND IN TOWN. I LOSE INSTRUMENTATION, POWER STEERING, AND POWER BRAKES. I HAVE HAD TO GLIED TO A STOP AND TRY AND RESTART THE VEHICLE.

05/24/2017
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG5BR******
Summary

MY VAN IS CRANKING BUT NOT TURNING OVER. THERE ARE SEVERAL RECALLS FOR THE SAME ISSUE FOR OTHER DODGE AND CHRYSLER VEHICLES BUT NOT MINE. IT STATES WHEN RESEARCHING IT'S A TIPM ISSUE.

05/20/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG3BR******
Summary

WHILE TRAVELING ON FREEWAY 65 MPH VEHICE COMPLETELY STALLED OUT AFTER SEVERAL ATTEMPS TO RESTART IN RESTARTED HAS STALLED MULTIPLE TIMES MECHANIC SAYS IT IS FUELL PUMP RELAY IN TIPM.

05/15/2017
Components: VISIBILITY/WIPER
Incident Date: 05/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG6BR******
Summary

I PARKED MY VAN IN THE DRIVEWAY AT 10:30 A.M. LEFT TO GO PICK UP KIDS AT 2:20 AND THE LEFT REAR WINDOW WAS ALL SHATTERED ON THE GROUND AND INSIDE. I SAW NOTHING OF FOUL PLAY. NO ROCKS, BB'S OR ANY OTHER OBJECTS. IT JUST EXPLODED. NO ONE WAS AROUND BECAUSE THE NEIGHBORS DOGS WOULD HAVE BEEN GOING WILD. THE WEATHER WAS RAINY AND ABOUT 55 DEGREES SO IT WASN'T THE HEAT.

05/09/2017
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 05/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG6BR******
Summary

I HAVE REPORTED THIS PROBLEM A YEAR AGO AFTER SEEING THE LAWSUIT ON JEEP CHEROKEE AND DODGE DURANGOS. HAVING TO REPLACE THE TPIM MODULE. I'VE SEEN SEVERAL COMPLAINT ABOUT HAVING TO CHANGE THE BATTERY THEN THE ALTENATOR THEN THE TPIM. I DID ALL THAT AND MY VEHICLES ELECTRICAL SYSTEM STILL IS GIVING ME PROBLEMS. THE DOORS WILL NOT SIDE OPEN THE AIR BLOWS HEAT AUTOMATICALLY WHEN NOT EVEN ON AND NOW WON'T EVEN START. PROBLEM AFTER PROBLEM AND STILL NO RECALL. THERE HAS BEEN HUNDREDS OF COMPLAINTS ABOUT FAULTY TIPM'S AND EVEN A LAWSUIT. THE DEALERSHIP SAY'S THEY DON'T KNOW WHAT THE PROBLEM IS BUT EACH PERSON I'VE SEEN COMPLAIN SHARES THE SAME PROBLEM. FIRST TOLD IT'S THE BATTERY THEN THE ALTENATOR THEN THE TPIM. WHY HAS THIS NOT BEEN RECALLED. DODGE KNOWS THIS IS A PROBLEM OR THEY WOULDN'T HAVE SETTLED A LAWSUIT ABOUT THE CHEROKEE AND THE DURANGO. THIS IS NOT RIGHT AT ALL AND WE NEED HELP FIXING THIS ISSUE ASAP.

04/24/2017
Components: ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 04/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG6BR******
Summary

I PURCHASED MY 2011 GRAND CARAVAN IN JULY 2012 AN HAVE HAD SEVERAL PROBLEMS WITH IT EVER SINCE. THERE HAVE BEEN MULTIPLE INSTANCES OF THE ENGINE STALLING WHILE DRIVING AND/OR MY VEHICLE NOT STARTING. I HAVE SINCE TROUBLESHOT THIS DOWN TO THE FUEL PUMP RELAY BEING FAULTY IN THE TIPM. I HAVE ALSO HAD ISSUES OF UN-COMMANDED OPENING AND CLOSING OF THE REAR SLIDING DOORS WHILE PARKED. I ALSO GET AN RANDOM FLICKER OF THE AIRBAG LIGHT ON DASH WITH AUDIO TONE. THESE ISSUES WERE DISCUSSED WITH A MECHANIC AT THE LOCAL DODGE DEALERSHIP WHEN HAVING A RECALL PERFORMED ON THE "MISFIRE" ISSUE. I WAS TOLD THAT THE SOFTWARE WAS UPDATED AND I SHOULD NOT HAVE ANY MORE ISSUES. THAT HAS DEFINITELY NOT BEEN THE CASE. ONE OF THE ABOVE MENTIONED ISSUES OCCURS ON A WEEKLY IF NOT DAILY BASIS. I DO NOT FEEL SAFE PUTTING MY FAMILY IN THIS VEHICLE!

04/11/2017
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 04/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG6BR******
Summary

VAN WILL SHUT OFF WHILE DRIVING AT SLOW SPEED, NORMALLY WHEN SLOWING DOWN TO TURN, WHICH IS VERY DANGEROUS AS YOU HAVE TO COAST ACROSS THE ROAD WITH NO POWER. NO CHECK ENGINE LIGHTS OR ERROR CODES OF ANY KIND. THIS HAS HAPPENED SEVERAL TIMES ALMOST CAUSING ACCIDENTS. THE ENGINE DOES RUN ABNORMALLY AND PERFORMS WELL AT HIGHWAY SPEEDS. WHEN THE PROBLEM HAPPENS IT IS JUST AS IF YOU TURNED OFF THE IGNITION, BUT THE RADIO AND DASH LIGHTS STILL WORK. THE VAN WILL RESTART NORMALLY AND DRIVE. HAVE NOT BEEN ABLE TO REPRODUCE THE ISSUE FOR A MECHANIC TO SEE THE ISSUE IT SEEMS TO BE RANDOM.

03/16/2017
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DGXBR******
Summary

VAN STALLS AND SOMETIMES WILL NOT START BACK UP . THIS HAS HAPPENED A FEW TIMES ON THE HIGHWAY SO I CAN NO LONGER DRIVE THE VAN AS THIS PROBLEM IS GETTING WORST EVERY DAY MY HUSBAND DRIVES IT TO WORK AND HAS HAD THE SAME PROBLEM AS I HAVE HAD WITH THE VAN. WE ARE THINKING OF TRADING IT IN BUT DON'T WANT ANYONE TO GET SUCK IN THE MIDDLE OF THE HIGHWAY

03/12/2017
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1CR******
Summary

MY AUTOMATIC DETECTOR FOR WINDSHIELD WIPERS IS INOP. MY VEHICLE WILL NOT START UP IN THE MORNING. REPLACED NUMEROUS ITEMS AND WAS TOLD IT WAS TIPM WHICH IS A KNOWN ISSUE SEARCHING THROUGHOUT THE INTERNET.

03/08/2017
Components: ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 01/19/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN5DG9BR******
Summary

TL* THE CONTACT OWNED A 2011 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE. THERE WERE NO INJURIES AND THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS INSPECTED. THE INSPECTOR DID NOT FIND A DEFECT WITH THE VEHICLE. THE VEHICLE WAS ALSO INSPECTED BY THE FIRE DEPARTMENT WERE IT WAS DETERMINED THAT THE CAUSE WAS A DEFECT IN THE REAR PASSENGER WINDOW. THE FAILURE MILEAGE WAS UNKNOWN.

02/01/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN7DG3BR******
Summary

I'VE HAD MY VAN SINCE OCTOBER 2016, 60000 MILES ON ODOMETER AT TIME OF PURCHASE. JANUARY 29 AND FEBRUARY 1, 2017 THE CAR HAS COMPLETELY SHUT OFF WHILE DRIVING. ON JANUARY 29, I WAS ON THE HIGHWAY DOING 65 MPH. FEB 1, I WAS LEAVING MY JOB'S PARKING LOT AND LATER A GROCERY STORE PARKING LOT. THE LIGHTS FLICKERED EACH TIME AND THE VAN THEN 'DIED'. IT RESTARTED WHEN I TRIED. *TR

01/27/2017
Components: STRUCTURE,WHEELS
Incident Date: 01/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG3BR******
Summary

DRIVING AT ABOUT 70 MPH, WHEN THE L/R TIRE TREAD SEPARATED FROM THE TIRE. *TR

01/23/2017
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG9BR******
Summary

WE HAVE HAD OUR VAN NOW FOR ALMOST 2 YEARS WITH NO PROBLEMS. IN MID-AUGUST, MY WIFE WAS TAKING MY DAUGHTER TO MARCHING BAND PRACTICE AT 5 AM. SHE TOLD ME THAT AS SHE WAS GOING THROUGH AN INTERSECTION, IT JUST STALLED ON HER. THANKFULLY, IT WAS ONLY 5 AM AND NOT DURING RUSH HOUR. BEING THE SKEPTICAL GUY I AM, I THOUGH MAYBE SHE HAD HIT THE KEY SOMEHOW AND SHUT IT DOWN. THEN IT HAPPENED TO ME AND I WAS NEARLY REAR-ENDED. I CHECKED IT OUT AND DIDN'T FIND ANYTHING, BUT FROM THAT DAY FORTH, IT BECAME HARD TO START AT RANDOM TIMES. SOMETIMES WHEN WE TURN THE KEY, THE IGNITION WILL CRANK, BUT THE ENGINE WON'T START AND WE'LL HAVE TO TURN THE KEY OFF TO MAKE IT STOP TURNING OVER. OTHER TIMES, IT WILL ATTEMPT TO START, OR EVEN START, THEN IMMEDIATELY STALL. EVENTUALLY, AND SOMETIMES AFTER 8-10 ATTEMPTS, IT WILL START AND RUN UNTIL THE NEXT TIME WE PARK IT. EVER SINCE I CHECKED IT OUT, I HAVE NOTICED THAT, AT TIMES, YOU CAN'T HEAR THE HUM OF THE FUEL PUMP WHEN YOU TURN THE KEY, WHILE OTHER TIMES IT DOESN'T SEEM TO STOP MAKING NOISE. JUST THIS MORNING, I LEFT TO GO TO WORK, ONLY TO FIND THAT THE VAN WON'T START. APPARENTLY, ONE OF THE OTHER OBVIOUS SIGNS OF A BAD TIPM IS THE OCCASIONAL DEAD BATTERY....CAUSED BY A FUEL PUMP THAT THE TIPM FUEL RELAY FAILS TO SHUT OFF.AT THIS POINT, MY VAN HAS BEEN SITTING SINCE OCTOBER OF 2016, AS WE CANNOT AFFORD THE HIGH REPAIR COST. THE REPAIR ESTIMATE THAT I WAS QUOTED FOR THE TIPM WILL COST AROUND $1100. HAD THIS BEEN TAKEN CARE OF BY CHRYSLER, I MAY HAVE SAVED WHAT I SPENT ON BATTERIES AND THE ALTERNATOR.

01/19/2017
Components: POWER TRAIN
Incident Date: 12/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG0BR******
Summary

I HAD COMPLAINTS OF TRANSMISSION PROBLEMS SINCE I BOUGHT THE VAN. IT HAS NO POWER GOING IN REVERSE, AND IT WOULD HARD SHIFT FROM A STOP. I TOOK IT IN TWICE BEFORE THE CLUTCH BROKE. I HAD TO HAVE THE TRANSMISSION REBUILT BECAUSE THAT IS WHAT THEY SUGGESTED. YOU NEED TO LOOK INTO TRANSMISSION PROBLEMS IN THIS VAN.

01/08/2017
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 01/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG6BR******
Summary

THE VEHICLE DOES NOT START INTERMEDIATELY AND HAS BEEN DIAGNOSED AS A PROBLEM WITH THE FUEL PUMP RELAY EMBEDDED IN THE TIPM THAT CANNOT BE ACCESSED OR REPAIRED BY NORMAL MEANS. THIS DEFECT CAN CAUSE THE VEHICLE TO SHUT DOWN WITHOUT WARNING CAUSING A GREAT SAFETY PROBLEM. THIS SAME PROBLEM WAS EXPERIENCED BY THE DODGE DURANGO AND OTHER CHRYSLER VEHICLES AND A RECALL WAS ISSUED TO FIX THIS PROBLEM.

12/23/2016
Components: STEERING,ELECTRICAL SYSTEM,TIRES,SERVICE BRAKES
Incident Date: 12/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG6BR******
Summary

DRIVING STRAIGHT, APPROX 35 MPH ON 2-LANE STATE HIGHWAY PASSING THROUGH SMALL TOWN WITH RUSH HOUR TRAFFIC ON BOTH LANES AND NO SHOULDER. WITH NO PRIOR WARNING, ALL RED INSTRUMENT WARNING LIGHTS WENT ON AT ONCE, INCLUDING FUEL PUMP/THROTTLE, BRAKES AND OTHERS. CAR STALLED DEAD AND INSTANTANEOUSLY LOST POWER TO STEERING AND BRAKES, WAS IMPOSSIBLE TO CONTROL. WOULD NOT RESTART. FORTUNATELY DRIVER WAS ABLE TO STEER VEHICLE PARTLY OFF ROAD INTO A DRIVEWAY OF BUSY STORE, BLOCKING DRIVEWAY TO CUSTOMERS. STATE POLICE WERE UNABLE TO GET CAR IN NEUTRAL TO PUSH TO SAFE LOCATION. POLICE ORDERED CAR TOWED AND IT IS CURRENTLY AWAITING DIAGNOSIS FOR TOTALLY INTEGRATED POWER MODULE("TIPM") FAILURE AT DODGE DEALERSHIP. THIS WAS A LIFE-THREATENING FAILURE AND IF IT HAD HAPPENED AT NEARLY ANY OTHER LOCATION OR IN ADVERSE WEATHER THERE WOULD HAVE BEEN INJURY OR DEATH TO DRIVER AND PASSENGERS. WE HAVE TOW RECEIPT. WE DON'T KNOW WHETHER STATE POLICE FILED INCIDENT REPORT. MANY SIMILAR TIPM FAILURES OF DODGE AND CHRYSLER VEHICLES HAVE BEEN REPORTED TO NHTSA AND YOU HAVE RECENTLY REJECTED A CENTER FOR AUTO SAFETY PETITION FOR NHTSA INTERVENTION REGARDING THIS DEFECT. CHRYSLER/DODGE IS WELL AWARE OF THE PROBLEMS WITH THE TIPM BECAUSE 80,894 JEEP WRANGLERS AND DODGE NITRO VEHICLES WERE RECALLED IN 2007 FOR THE SAME PROBLEMS. IN THAT RECALL, DEFECTIVE TIPMS HAD A SOFTWARE PROBLEM THAT COULD CAUSE THE ENGINE TO STALL. NHTSA SHOULD REQUIRE DODGE TO RECALL EVERY MODEL THAT HAS THIS SAME TIPM INSTALLED AND TO IMMEDIATELY WARN THE PUBLIC THAT THEIR LIVES ARE IN DANGER EVERY TIME THEY DRIVE THEIR DODGE/CHRYSLER VEHICLE. IT IS UNCONSCIONABLE THAT THE MANUFACTURER AND NHTSA HAVE PREVIOUSLY BEEN INFORMED OF THIS DANGEROUS DEFECT AND FAILED TO PROTECT THE AMERICAN PUBLIC.

12/02/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT WAS CONCERNED THAT THE FUEL PUMP RELAY FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

12/02/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG2BR******
Summary

TIPM BAD. I'VE TAKEN MY VAN TO THE DODGE DEALER SEVERAL TIMES FOR IT CRANKS BUT NOT START. RUNS ROUGH, ACCELERATES BY IT SELF SOMETIMES, WINDOWS WENT DOWN BY THEMSELVES. THEY "DIAGNOSED" IT AND CAME UP WITH DIFFERENT THINGS, I'M SURE NEVER NEEDED SUCH AS HOUSING-THERMOSTAT, CRANKSHAFT POSITION SENSOR, O2 OXYGEN SENSOR. STILL RUNNING SAME WAY AND NOT STARTING. THEN THEY SAID I NEEDED A NEW FUEL PUMP. I HAD A DIFFERENT MECHANIC PUT THAT ON BECAUSE HE SAID IT WOULD BE A FEW WEEKS BEFORE HE COULD GET A FUEL PUMP. COUPLE DAYS LATER SAME CRAP. NEXT DAY MY VAN WAS COMPLETELY DEAD, JUMP STARTED IT, TURNED IT OFF AND NEVER WOULD START AGAIN! COULDN'T HEAR THE FUEL PUMP COME ON AT ALL! NOW I'VE SPENT $1,100 AND STILL CAN'T DRIVE IT!! DODGE DOES NOT CARE ABOUT THEIR PAYING CUSTOMERS!!!! PLEASE HELP ME!!!!!!!!! I AM ON A FIXED INCOME, I CAN'T AFFORD ALL THIS!!!!

12/02/2016
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 01/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BATTERY FAILED WITHOUT WARNING. IN ADDITION, THE WINDOWS ROLLED DOWN AND THE LOCKS LOCKED AND UNLOCKED INDEPENDENTLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

12/01/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHEN THE VEHICLE WAS STARTED, THE ENGINE SUDDENLY SHUT OFF. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM FAILED. A BYPASS WAS INSTALLED ON THE TIPM; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

12/01/2016
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG2BR******
Summary

SEVERAL THINGS HAS BEEN HAPPENING. VAN WOULD SPEED UP FOR NO APPARENT REASON, IT HAS STALLED WHILE DRIVING, TWO FRONT WINDOWS WENT DOWN BY THEMSELVES, I'VE HAD TO TRY SEVERAL TIMES TO START THE VAN, ITS GOTTEN A LOT WORSE! TOOK IT TO CR DODGE DEALER IN ADRIAN MI HAD TO PAY $60.00 TO DIAGNOSE IT. THEY CAME UP WITH THERMOSTAT AND CRANKSHAFT POSITION SENSOR LABOR $297.05 PARTS $76.20 TOOK IT HOME A COUPLE DAYS SAME CRAP. PUT 02 OXYGEN SENSOR BECAUSE IT WAS ALSO RUNNING REALLY BAD AT TIMES. A COUPLE DAYS LATER SAME CRAP. TOOK IT BACK AGAIN SAID IT NEEDS A NEW FUEL PUMP MODULE. HAD TO TAKE IT TO A DIFFERENT MECHANIC BECAUSE IT WOULD TAKE THEM AT LEAST 2 WEEKS TO GET ONE IN.SO AROUND $500.00 FOR THE PUMP. A FEW DAYS LATER AGAIN HARD TO START, IT SEEMS LIKE IF THERE WERE A LOT OF MOISTURE IN THE AIR OR RAIN IT WAS WORSE. SO YESTERDAY WENT OUT AND WAS COMPLETELY DEAD! GOT A JUMP IT FINALLY STARTED. TURNED IT OFF TRIED TO START IT WITH THE AFTERMARKET REMOTE STARTER WOULDN'T START AGAIN AT ALL AFTER THAT JUST CRANKS AND I DON'T HEAR THE FUEL PUMP COMING ON. I TOLD THE "DODGE" SERVICE MAN THAT I READ ABOUT THE TIPM AND I THOUGHT IT WAS THAT. HE SAID NO, HE SAID IT DEPENDS WHEN AND WHERE THE VAN WAS MADE???? DODGE DOES NOT CARE ABOUT THEIR CUSTOMERS!!!! I AM SOOOOOOO AGGRAVATED!!!! *TR

11/28/2016
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/27/2016
Crash: No
Fire: No
Summary

OUR VEHICLE WAS HARD TO START, AND WOULD SOMETIMES STALL WHILE DRIVING. AFTER DOING A BIT OF RESEARCH ON ALL POSSIBLE SOLUTIONS, IT ONLY WORKED WHEN BYPASSING THE FUEL RELAY. THIS IS THE SAME PROBLEM THAT AFFECTED THE DURANGO AND GRAND CHEROKEE WITH THEIR TIPM. *TR

11/25/2016
Components: LATCHES/LOCKS/LINKAGES,VISIBILITY/WIPER
Incident Date: 10/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 2CNFLCEW4A6******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE'S FRONT DRIVER AND PASSENGER WINDOWS WOULD INDEPENDENTLY ROLL DOWN AND THE DOORS WOULD UNLOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

11/22/2016
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG2BR******
Summary

MY TIPM FAILED WHILE DRIVING ON A HIGHWAY NEAR MY HOUSE. FUEL DELIVERY CUT OFF WHILE DRIVING. THE VEHICLE FORTUNATELY HAD ENOUGH MOMENTUM TO GET BACK HOME, BUT WILL NOT START AT ALL. DIAGNOSED AS A FAULTY TIPM MODULE. DOING SOME RESEARCH, NHTSA HAS PREVIOUSLY RECALLED A VERY SIMILAR TIPM IN THE GRAND CHEROKEE AND DURANGO, ESSENTIALLY ALLOWING CHRYSLER TO RECALL THE VEHICLES AND INSTALL A NEW RELAY THAT BYPASSES THE TIPM AND ALLOWS FUEL TO FLOW. I ENCOURAGE NHTSA TO EXPAND THIS RECALL TO ALL AFFECTED 2010+ CHRYSLER VEHICLES WITH TIPMS IN THE STRONGEST POSSIBLE TERMS. I AM VERY LUCKY THAT I WASN'T STRANDED OR SERIOUSLY INJURED. MANY OTHER SIMILAR COMPLAINTS EXIST ONLINE AND EVEN IN THE NHTSA FORUMS.

11/17/2016
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 08/09/2016
Crash: No
Fire: No
Summary

CAR HAS A HARD TIME STARTING OR WILL CUT OF WHILE DRIVING. ALMOST GOT IN ACCIDENT WHILE SLOWING DOWN FOR RED LIGHT.

11/01/2016
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 10/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG3BR******
Summary

TIPM NEEDING TO BE REPLACED DUE TO ALL WARNING LIGHT AND WIPERS CUTTING ON, DOORS NOT FUNCTIONING, ALL ELECTRICAL MALFUNCTIONING. MOTOR CUTTING OFF LOW SPEED. 20 CODES LISTED. DODGE IS WILLING TO REPLACE FOR AROUND $1000 MY COST.

10/27/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG3BR******
Summary

MY CAR WILL RANDOMLY NOT START. I PAID $1200 TO HAVE THE TIPM FIXED/REPLACED(?). IT WOULD STILL RANDOMLY NOT START AFTER THE "FIX". DEALERSHIP TOLD ME I HAVE TO WAIT UNTIL I CANNOT GET IT TO START TO BRING IT IN...BASICALLY I HAVE TO BE STRANDED AND TOW IT BEFORE THEY CAN LOOK AT IT SINCE THEY COULD NOT DUPLICATE THE PROBLEM WHEN I TOOK IT IN 1 WEEK AFTER PAYING THE $1200 FOR THE "FIX" THAT DID NOT WORK.

10/26/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG3BR******
Summary

ALMOST 67,000MILES, 2011 DODGE GRAND CARAVAN V6 AUTOMATIC. VEHICLE HAS BECOME HARD TO START AND WILL OCCASIONALLY DIE OR ACT FUEL STARVED WHILE DRIVING AT LOW SPEED (15-25MPH). TOOK VEHICLE IN TO DEALER FOR SERVICE AND WAS TOLD I HAVE A FAULTY TIPM MODULE. AFTER RESEARCHING A BIT ONLINE THIS APPEARS TO BE A COMMON ISSUE FOR DODGE VEHICLES FOR YEARS 2007-2015. FOR SUCH A COMMON ISSUE I CANNOT UNDERSTAND WHY THERE IS NOT A RECALL. *TR

10/21/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG9BR******
Summary

TIPM FAILURE RESULTING IN FUEL PUMP NOT ABLE TO OPERATE CORRECTLY.

10/21/2016
Components: ELECTRICAL SYSTEM,AIR BAGS,ENGINE
Incident Date: 09/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG8BR******
Summary

BEGAN WITH AIRBAG LIGHT ON PANEL COMING ON AND RANDOM LOCKING AND UNLOCKING OF DOORS AND DYING WHILE TRAVELING AT VARIOUS SPEEDS. ALL THESE HAPPEN WETHER THE VEHICLE IS IN MOTION OR NOT. THEN IT WOULD ONLY START USING THE REMOTE STARTER AND NOW IT ONLY STARTS WHEN JUMPED BY ANOTHER RUNNING VEHICLE, EVEN WHEN THE BATTERY IS FULLY CHARGED(TESTED). IT WILL SIMPLY CRANK AND CRANK TILL BATTERY IS DEAD(ABOUT 10 MINUTES) UNLESS IT IS CONNECTED TO ANOTHER RUNNING VEHICLE. IT WILL START EVEN IF BATTERY IS CLOSE TO DEAD THEN.

10/19/2016
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 08/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG5BR******
Summary

MY VAN DOES NOT ALWAYS START.--WHEN PARKED IN DRIVEWAY OR PARKING LOT; NO DIFFERENCE IF FLAT OR HILL OR ANYTHING. SOME DAYS IT STARTS WITH OUT ANY PROBLEMS, OTHER DAYS IT WILL NOT START EVER--IT MIGHT START AT 8AM, NOT AT 11AM, BUT WORK FOR A WEEK...NO PATTERN. I HAVE HAD IT TO THE SHOW 3 TIMES IN THE LAST 3 MONTHS--EACH TIME IT STAYED FOR MORE THAN 3 DAYS. THEY THOUGHT BATTERY; BOUGHT A NEW BATTERY. NEXT DAY, NO START. ONLY WARNING LIGHT WAS KEY BATTERY LOW--SO THEY CHANGED THAT (EVEN THOUGH I HAD ALREADY DONE THAT). NEXT DAY, NO START AND SAME LOW KEY BAT WARNING. THEN IT WOULD BE FINE FOR A FEW DAYS... AND AGAIN RANDOM START OR NO STARTS. THE LAST TIME THE RED "ELECTRONIC THROTTLE CONTROL" LIGHT WAS ON--IT SHUTS OFF AFTER A FEW SECONDS. SOMETIMES, WHEN IT DOESN'T WANT TO, BUT THEN DOES START, IT ACTS LIKE IT WANTS TO SHUT DOWN WHILE I AM DRIVING. IT WILL SPUTTER AND SEEM LIKE IT WANTS TO SHUT OFF. THE FOLKS AT THE GARAGE ARE COMPLETELY PERPLEXED BY THIS AND HAVE OFFERED TO COME TO MY HOUSE/WORK THE NEXT TIME TO SEE IT BC IT DOESN'T ALWAYS DO IT FOR THEM--WE THINK BECAUSE IF I JUMP IT, IT DOES A TEMPORARY FIX. BUT, THEY ALSO WARN BASED ON OVER CHARGING/SHOCKING A GOOD BATTERY. ANYTHING WE GOOGLE SAYS TO BE CAREFUL DRIVING AND GET TO SHOP... WELL SHOP CAN'T FIGURE IT OUT. I HAVE HEARD ABOUT A FEW RECALLS FOR IGNITION AND KEYS, AND I HAVE A CALL IN TO THE DEALERSHIP ABOUT THIS. I AM WORRIED THAT I WILL BE STUCK OUT WITH MY KIDS; END UP CRASHING WITH MY KIDS; OR WITH THE BAD WEATHER COMING, WE WILL HAVE EITHER OF THEM HAPPEN AND BE STUCK IN THE SNOW. *TR

10/13/2016
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG6BR******
Summary

ACCELERATES ON ITS OWN WHILE IT WAS STATIONARY AND GOING DOWN THE HIGHWAY. IT WOULD NOT START WHEN TURNING ON. HAD TO REPLACE THE FUEL PUMP AND NOW BEING TOLD THAT IT NEEDS THE TIPM REPLACED TO START.

10/10/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG3BR******
Summary

TOTALLY INTEGRATED POWER MODULE (TIPM) FAILED. ENGINE WOULD NOT START WHILE CAR WAS STATIONARY. FUEL PUMP RELAY WITHIN THE TIPM WAS MALFUNCTIONING, PREVENTING POWER FROM GETTING TO THE FUEL PUMP, THEREFORE PREVENTING PROPER OPERATION OF THE FUEL PUMP. I UNDERSTAND THIS PROBLEM CAN ALSO MANIFEST ITSELF AS EITHER LOSS OF POWER WHILE DRIVING, OR A CONTINUAL RUNNING OF THE FUEL PUMP, EVEN WHEN VEHICLE IS OFF (THEREBY DRAINING THE BATTERY).

09/28/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG1BR******
Summary

MY CAR WAS NOT ON AND WAS STATIONARY, IN MY DRIVE WAY. I WENT TO START MY CAR TO MOVE IT AND IT WOULDN'T START. I DID SOME CHECKING ON THE INTERNET AND FOUND THAT THE TIPM WAS HAVING ISSUES. I MADE A BYPASS FROM THE PASSENGER OUTLET TO THE FUEL PUMP RELAY TO GET POWER. THIS IS A TEMPORARY FIX BUT IT HAS WORKED SO FAR. I HAVE ADDED A PICTURE OF MY BYPASS FOR DOCUMENTATION.

09/25/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG4BR******
Summary

TROUBLE STARTING THE VEHICLE. IT STAYS STUCK ON TURNING IT OVER. YOU HAVE TO TURN OFF TURN IT ON AGAIN AND AGAIN IT WILL STAY STUCK IF YOU DON'T TURN IT OFF. I'M AFRAID I WILL BE LEFT STRANDED. THIS HAPPENS EVERY DAY AND TAKING LONGER TO START. I THINK ITS A FAULTY TIPM.

09/23/2016
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG8BR******
Summary

MY 2011 CARAVAN HAS 68K MILES ON IT. FOR THE PAST FEW MONTHS, IT WILL INTERMITTENTLY HAVE PROBLEMS STARTING. EVERYTHING SEEMS FINE UNTIL YOU TURN IT TO CRANK AND THEN IT JUST MAKES A CLICK NOISE. IT WILL DO THIS ANYWHERE FROM 2 TO 20 TIMES UNTIL IT FINALLY CRANKS. IT WILL BE FINE FOR DAYS AND THEN SUDDENLY... NO START. I'VE LEFT IT AT MY MECHANIC FOR ONE WEEK LAST MONTH AND ONE WEEK THIS MONTH. THEY REPLACED THE BATTERY, BUT NO AVAIL. THEY HAVE SEEN IT IN ACTION (ACTUALLY CAME TO ME BECAUSE THEY ARE TOTALLY STUMPED TOO), BUT CANNOT REPLICATE IT. SO I'M OUT $800 IN CAR RENTAL FEES AND NO ONE CAN FIGURE OUT WHY THE THING IS ACTING LIKE IT IS. I'M WORRIED I'M GOING TO BE STRANDED WITH A HAND FULL OF KIDS AND A CAR THAT WON'T START. I DON'T LIKE FEELING LIKE I CAN'T TRUST MY CAR. DODGE HAS BEEN UNHELPFUL AS WELL, ALTHOUGH I'M GIVING THE DEALERSHIP A SHOT AT THIS PROBLEM AGAIN AND TAKING IT THERE. ANOTHER WEEK OF RENTAL CAR FEES - YAY! FROM READING ONLINE AND A QUICK YOUTUBE SEARCH, IT APPEARS I'M NOT ALONE WITH THIS PROBLEM. I JUST WANT IT FIXED, WHATEVER THE PROBLEM IS.

09/21/2016
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG6BR******
Summary

CAR (2011 GRAND CARAVAN) WOULD CRANK BUT NOT START. I HAD IT TOWED TO SAFFORD DODGE IN SPRINGFIELD, VIRGINIA. THEY DIAGNOSED THE PROBLEM AS A BAD FUEL PUMP. I PAID $950 FOR A TOW AND A NEW FUEL PUMP. AS SOON AS I DROVE THE VEHICLE HOME, IT WAS DOING THE EXACT SAME THING (CRANK BUT NOT START). EVENTUALLY, IT STARTED BUT, LATER IN THE DAY, IT WOULD NOT START AT ALL. I CONTACTED THE DEALER AND MADE ARRANGEMENTS FOR IT TO BE TOWED IN AGAIN. EVENTUALLY, THE SERVICE GUY CALLS BACK AND SAYS THEY ARE HAVING TROUBLE PINPOINTING THE PROBLEM. BEFORE THIS POINT I HAD RESEARCHED THE PROBLEM AND DISCOVERED THE MULTIPLE ISSUES WITH THE TIPM MODULE. THE NEXT MORNING HE CALLS MY WIFE AND TELLS HER THAT WE NEED A NEW TIPM MODULE AND IT'S GOING TO COST $1200 TO REPLACE IT. SHE TOLD HIM THAT WE WOULD PAY FOR THE TIPM MODULE PROVIDED THEY DEDUCTED THE COST OF THE NEW FUEL PUMP WHICH WE BELIEVE WAS REPLACED IN ERROR. SERVICE GUY WAS ADAMANT THAT FUEL PUMP WAS BAD AND THAT IT HAD TO BE REPLACED. HE SAID THEY HAD ISOLATED THE PUMP AND CONFIRMED THAT IT HAD POWER COMING TO IT BEFORE DIAGNOSING THAT IT NEEDED TO BE REPLACED. THIS MAY BE TRUE BUT I HAVE ZERO FAITH THAT THIS GUY WAS TELLING ME THE TRUTH. I HAVE READ SEVERAL REPORTS ON THE INTERNET WHERE PEOPLE HAD THEIR FUEL PUMP REPLACED IN ERROR. I EVENTUALLY WENT TO THE SERVICE MANAGER. HE WAS ALSO INSISTENT THAT THE FUEL PUMP FAILED SIMULTANEOUSLY WITH THE TIPM MODULE. I ALSO ASKED HIM IF THEY HAD REPLACED MULTIPLE TIPM MODULES AND HE ACTED AS IF THIS WAS A VERY RARE REPAIR; HOWEVER, WHEN HE INSINUATED THAT MY FUEL PUMP AND TIPM HAD FAILED SIMULTANEOUSLY, HE ACTED AS IF HE HAD SEEN THIS SEVERAL TIMES?! MY CENTRAL CONCERN IS THAT THERE HAVE BEEN SEVERAL REPORTS OF THE TIPM MODULE FAILING ABRUPTLY AT HIGHWAY SPEED.

09/20/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4GP24R36B******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE ATTEMPTING TO START THE ENGINE, THE FUEL SYSTEM FAILED TO ENGAGE AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A FAILURE CODE FOR THE FUEL PUMP. THE VEHICLE WAS REPAIRED AND THE FUEL PUMP ASSEMBLY WAS REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 77,000.

09/15/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG3BR******
Summary

I HAVE TWO SMALL CHILDREN, AND AM CONCERNED ABOUT THIS ISSUE. MY ENGINE WILL NOT TURN OVER, IT "TICS..TIC..TIC..", UNTIL I HAVE ATTEMPTED MULTIPLE TIMES. THIS PROBLEM IS ERRATIC..2011 DODGE GRAND CARAVAN, HAVE BEEN TOLD IT NEEDS A TIPM DUE TO A "SERVICE BULLETIN" THE DEALERSHIP HAD. I DO NOT HAVE THE $1150 TO FIX THIS! I AM AFRAID TO BE STRANDED SOMEWHERE, AND AFTER LOOKING INTO THIS APPARENTLY COMMON ISSUE, I SEE THAT IT COULD LEAD TO JUST RANDOM STALLS WHICH IS SCARY. I DO NOT HAVE THE MONEY TO FIX IT. MY WARRANTY HAS PROVEN USELESS IN THAT DOES NOT COVER THIS . I SOMETIMES HAVE TO ATTEMPT UPWARDS OF 10 TIMES TO FINALLY GET THE ENGINE TO COMPLETELY TURN OVER. IT ALSO SEEMS TO RUN ROUGH SOMETIMES, PARTICULARLY WHEN UP A HILL, ETC. I CAN NOT TRUST THIS VEHICLE TO BE DEPENDABLE AND SINCE IT IS NOT THAT OLD, AND IT APPEARS AS IF THIS IS A KNOWN PROBLEM, I BELIEVE THE MANUFACTURER SHOULD ISSUE A RECALL DUE TO SAFETY CONCERNS IF THE VEHICLE WERE TO STALL. DATED OF INCIDENT ON THIS FORM IS THE MOST RECENT, BUT NOT THE ONLY TIME IT HAS HAPPENED.

09/14/2016
Components: SUSPENSION
Incident Date: 07/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR OF THE VEHICLE STARTED TO WIGGLE BACK AND FORTH. THE CONTACT PULLED OVER AND NOTICED THAT THE PASSENGER SIDE SUSPENSION FRACTURED INTO TWO PIECES. THE FAILURE CAUSED THE TIRES TO WOBBLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED THAT THE REAR SUSPENSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DOCUMENTED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,400. UPDATED 11/07/16*LJ *TR

09/12/2016
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG9BR******
Summary

VEHICLE BEGAN HAVING ISSUES STARTING, INTERMITTENTLY AT FIRST, ABOUT 3-4 WEEKS AGO. 4 DAYS AGO, VEHICLES BATTERY WAS DEAD, WOULDN'T START FOR SEVERAL ATTEMPTS. STALLED TWICE WHILE DRIVING 60 MPH CONTINUED TO NOT START, BATTERY, ALTERNATOR, STARTER, WIRING ALL CHECKED OUT OKAY WITH LOCAL REPAIR SHOP. THE FUEL PUMP RELAY IN THE TPIM (TOTAL INTEGRATED POWER MODULE) WAS BAD, REQUIRED WHOLE TPIM TO BE REPLACED.

09/07/2016
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG3BR******
Summary

WOULD NOT START ON SEVERAL OCCASIONS. PURCHASED NEW BATTERY. TOOK IT TO LOCAL MECHANIC. ALMOST PUT IN A NEW STARTER BUT RESEARCHED IT FIRST ON THE INTERNET. SEEMED LIKE IT WAS A FAULTY TIPM. CALLED LOCAL CHRYSLER DEALER AND TOLD THEM THE ISSUES. AFTER A WEEK, THEY SAID I NEEDED A NEW TIPM ($1200) AND WOULD NOT COVER THE COST. SAID THAT THEY DID NOT KNOW ANYTHING ABOUT A TIPM RECALL. I DID NOT GET IT REPLACED. CALLED CHRYSLER CUSTOMER CARE AND THEY SAID THAT I DID NOT QUALIFY FOR A RECALL. I HAVE DRIVEN CHRYSLER DODGE CARAVANS FOR OVER 25 YEARS AND I AM GREATLY DISAPPOINTED THAT THEY ARE NOT STANDING BEHIND THEIR PRODUCT. THEY KNOW THAT THERE IS AN ISSUE WITH ALL THE TIPMS IN THEIR VEHICLES AND THEY ONLY RECALLED CERTAIN MAKES AND MODELS. MEANWHILE, I HOLD MY BREATH EVERY TIME I TRY TO START MY CAR. I AM RETIRED AND CANNOT AFFORD TO REPLACE THAT PART FOR THAT PRICE. I HAD THIS CAR AS A COMPANY CAR STARTING IN JANUARY OF 2011 AND PURCHASED IT FROM ARI IN JULY OF 2014.

09/02/2016
Components: SUSPENSION
Incident Date: 09/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN7DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS AN ABNORMAL VIBRATION COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300.

09/02/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/02/2016
Crash: No
Fire: No
Summary

WAS DRIVING AND VAN SHUT DOWN WITH NO POWER STEERING IT WAS DIFFICULT TO COAST OFF HIGHWAY ALMOST GOT HIT BY ANOTHER CAR. WHEN I DID IT WOULD NOT START AGAIN RIGHT AWAY BUT EVENTUALLY AFTER SEVERAL ATTEMPS IT CRANKED UP. THIS HAS HAPPEND MULTIPLE TIMES AND I HAVE YOUNG KIDS TO HAVE TO BE TAKEN TO SCHOOL IN IT. THX DODGE

08/26/2016
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 08/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG8BR******
Summary

FOR THE PAST YEAR OR SO WE HAVE HAD CHECK ENGINE LIGHT ON AND OFF AND HAVE HAD IT CHECKED AT DODGE DEALERSHIPS AND PRIVATE MECHANICS. THE CODE THEY KEPT COMING UP WAS A GENERAL CODE OF "MISFIRE" SO DODGE CONVINCED US TO GET THE SPARK PLUGS FIXED AND TO DO FUEL CLEANER TO OUR FUEL TANK BECAUSE IT WAS "PROBABLY THAT". AFTER THE FIXES WERE MADE AS A RESULT OF WHAT DODGE TOLD US TO DO, THE SAME PROBLEMS CONTINUED TO OCCUR. AFTER SEVERAL MORE TIMES OF THE VAN "SPUTTERING" DOWN THE ROAD IN BOTH CITY AND HIGHWAY DRIVING FEELING LIKE IT WAS ABOUT TO STALL OUT WHICH COULD HAVE CAUSED INJURY TO MY FAMILY OR MYSELF, IT GOT TO THE POINT IT WOULD NOT EVEN START. WE TOOK IT TO GET FIXED YET AGAIN THINKING IT WAS THE FUEL PUMP TO FIND OUT IT WAS THE TIPM. THIS IS A PART THAT IS KNOWN TO GO WRONG IN DODGE VANS YET THERE IS NO RECALL ON IT OR ANY FIX FOR IT. I TRANSPORT MY THREE KIDS IN THIS VEHICLE THAT WE STILL OWE MONEY ON TO FIND OUT ONE OF ITS MAIN COMPONENTS IS FAULTY AND THERE IS NO FIX SO IT IS OVER A GRAND OUT OF OUR POCKETS (AND SEVERAL 100 OTHER PEOPLE) TO GET THIS PART FIXED. NOT TO MENTION THE FACT THAT OUR CAR IS RENDERED USELESS UNTIL THIS IS DONE. DODGE NEEDS TO BE HELD ACCOUNTABLE FOR THIS PART THAT IS FAULTY IN 2011 GRAND CARVANS. FAMILIES DON'T NEED TO BE SERIOUSLY HURT OR EVEN KILLED BECAUSE THIS LITTLE PART STOPS WORKING MID DRIVE (WHICH HAPPENED TO US BUT WE WERE PULLING OUT OF THE DRIVEWAY WITH NO ONE AROUND). PLEASE HOLD THEM ACCOUNTABLE. IF YOU CAN'T THEN MAKE SOMEONE ELSE! IT IS NOT FAIR TO THE CONSUMER WHO PUT THEIR TRUST IN DODGE! THIS HAS BEEN A YEAR AND A HALF OF CONSTANT ISSUES THAT HAVE COME OUT OF OUR WALLETS WHILE THE CAR MAKER SITS PRETTY.

08/18/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START WITHOUT WARNING. THE FAILURE RECURRED APPROXIMATELY FIVE TO TEN TIMES INTERMITTENTLY. WHEN THE FAILURE OCCURRED, THE BATTERY BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

08/15/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG6BR******
Summary

DODGE DEALERSHIP FINALLY DIAGNOSED MY FAULTY TIPM IN MY 2011 DODGE GRAND CARAVAN. I BOUGHT THE VEHICLE NEW AND STARTED HAVING STARTING ISSUES WHILE PARKED AT ABOUT 15K MILES ALL THE WAY UP TO PRESENT MILEAGE OF 70K MILES. ORIGINALLY WHEN THE KEY WAS TURNED IN THE IGNITION I WOULD GET NOTHING, JUST A VERY QUICK HALF TURN OF THE MOTOR (NO TRUE CRANKING). THIS STRANGE ELECTRICAL SHORT WOULD SELF RESOLVE AFTER 15 MINUTES AND THEN CARAVAN WOULD STARTUP. THIS ISSUE PROGRESSIVELY BECAME MORE FREQUENT AS THE MILES WERE ADDED RACKED UP ON THE VEHICLE. NOW AT 70K MILES THE CARAVAN WILL ONLY CRANK BUT NOT START UP. WHEN IT DOES START IT WILL STUTTER AND THEN STALL OUT. EVENTUALLY I WILL BE ABLE TO GET IT TO START BUT IT WILL FEEL HESITANT AT TIMES WHILE DRIVING IT. THIS HARD START HAS BEEN OCCURRING ALMOST TIME I TRY TO DRIVE THE VEHICLE NOW. THE DEALERSHIP WAS FINALLY ABLE TO REPLICATE IT NOW AT 70K MILES (BECAUSE IT IS A GUARANTEED TO OCCUR) AS OPPOSED TO WHEN IT WAS VERY INTERMITTENT AND UNPREDICTABLE. OF COURSE NOW THAT I'M OUT OF WARRANTY IT WILL COST ME $1400 FOR A NEW TIPM OR THE OTHER OPTION PROPOSED IS TO CUT MY ELECTRICAL WIRING AND SOLDER A STANDALONE RELAY TO BYPASS THE INTERNAL RELAY INSIDE THE FAULTY TIPM AT A RATE OF $500. AS EVIDENCED BY INTERNET RESEARCH, THIS ISSUE IS RAMPANT ACROSS THE CHRYSLER/DODGE PRODUCT LINE AND I'M SURPRISED THAT THIS IS NOT A VOLUNTARY RECALL ALREADY. I SEE THAT IT IS IN LITIGATION AT THE MOMENT AS A CLASS ACTION LAWSUIT.

08/09/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG3BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FUEL PUMP WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE CODE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

08/08/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG9BR******
Summary

THE VAN SIMPLY SHUTS OFF WHILE DRIVING. I WAS ON A 6 LANE HIGHWAY GOING 40 MPH AND THE ENGINE SHUTDOWN. ALL ELECTRICAL INCLUDING THE DASH QUIT WORKING. I WAS ABLE TO PULL OVER AND RESTART THE CAR. SEVERAL MILES DOWN THE ROAD IT HAPPENED AGAIN.

08/03/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. UPON STARTING THE VEHICLE, THERE WAS A LOUD SOUND. THE CONTACT LOOKED UNDER THE HOOD AND NOTICED THAT THE BATTERY EXPLODED. THE VEHICLE OWNER REPLACED THE BATTERY, BUT AN ABNORMAL NOISE RECURRED A FEW DAYS LATER. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

07/15/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG2BR******
Summary

VEHICLE STALLED WHILE DRIVING ON THE TURNPIKE. STARTED AFTER SEVERAL ATTEMPTS. DAYS LATER WOULDN'T START IN DRIVEWAY.

07/07/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG0BR******
Summary

MALFUNCTIONING TIPM WITH RANDOM OPENING OF WINDOWS AND SLIDING DOOR, INABILITY TO START ENGINE. THIS MODEL SHOULD BE INCLUDED WITH OTHER CHRYSLER MODELS UNDER RECALL. THE INTERNET IS FULL OF ANECDOTAL EVIDENCE THE MOST CONCERNING IS LOSS OF POWER/STALLING WHILE DRIVING AT HIGHWAY SPEEDS IN HEAVY TRAFFIC. I'M THE LATEST VICTIM AND UNHAPPY WITH NHSTA RESPONSE TO COMPLAINTS. CAR STATIONARY.

07/02/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG7BR******
Summary

THE VAN TRIES TO START BUT IT NEVER TURNS OVER. I WAS DRIVING DOWN THE INTERSTATE AT AROUND 70 MPH AND THE VAN STALLS OUT. I WAS ABLE TO GET IT TO THE SIDE OF THE ROAD AND CALLED A TOW TRUCK TO TAKE IT TO THE DEALER. DEALER STATED THAT I NEED A TIPM MODULE AND IT WAS GOING TO COST $1500. THIS IS THE SAME MODULE THAT WAS ISSUED A RECALL ON TWO OTHER DODGE VEHICLES. THIS IS THE SAME MODULE!! THIS NEEDS TO BE ISSUED A RECALL AS WELL. I DON'T KNOW WHY THEY THOUGHT THAT PUTTING THE SAME MODULE IN A RECALLED VEHICLE THE SAME PROBLEM WOULDN'T ARISE. THIS IS BS.

06/29/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 06/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG2BR******
Summary

THE CAR HAS BEEN SHUTTING OFF WHILE MY WIFE IS DRIVING WITH MY KIDS IN THE CAR. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP TWICE NOW FOR THE SAME PROBLEM. I JUST GOT MY CAR BACK YESTERDAY 6/28/16 AFTER THE DEALERSHIP HAD BEEN WORKING ON IT FOR A MONTH AND HALF. WHILE MY WIFE WAS DRIVING TODAY 6/29/16 THE SAME THING HAPPENED AGAIN. IT HAPPENS SUDDENLY WITHOUT ANY WARNING SO THERE IS NO WAY FOR HER TO PULL OVER, SHE HAS TO REMOVE THE IGNITION KEY RIGHT WHERE SHE IS AT AND THEN TURN THE CAR BACK ON. THIS IS VERY CONCERNING BECAUSE IT CAN CAUSE AN ACCIDENT SINCE THERE IS NO WAY OF TELLING WHEN THE CAR WILL SHUT OFF. I HAVE READ MANY COMPLAINTS ABOUT THE SAME THING HAPPENING TO OTHER PEOPLE WITH SAME PROBLEM. I DO NOT UNDERSTAND WHY THIS VEHICLE HAS NOT BEEN RECALLED.

06/28/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG0BR******
Summary

VEHICLE WON'T START YOU CAN TURN THE KEY FOR 8 TO 10 MINUTES AT A TIME BEFORE IT WILL START. THE VEHICLE ALSO LOSES POWER WHILE GOING UP AN INCLINE OR GOING IN REVERSE. THIS IS A HUGE SAFETY CONCERN WITH IT LOSING POWER WHILE DRIVING. NOT TO MENTION THIS HAS LEAD TO A LOT OF LATE SHIFTS TO WORK AND KIDS TO SCHOOL AND APPOINTMENTS. WAS TOLD THAT MY TPIM HAS GONE BAD WHICH IS SUPER EXPENSIVE WHEN YOU ARE MAKING PAYMENTS ON THE VEHICLE AND LIVING PAYCHECK TO PAYCHECK. THIS IS PROGRESSIVELY BECOMING A HUGE PROBLEM AS EVERYDAY IT TAKES A LITTLE LONGER FOR THE VEHICLE TO START. WHY WAS THE GRAND JEEP CHEROKEE AND DODGE DURANGO RECALLED FOR THIS ISSUE BUT NOT THE 2011 DODGE GRAND CARAVAN??

06/27/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG3BR******
Summary

THE VAN LOST POWER WHILE ON THE HIGHWAY,IT WAS TOWED TO THE DEALERSHIP WHO SAID THE TIPM WAS BAD.THE CAR WAS MOVING ON THE HIGHWAY WHEN IT LOST POWER.THIS IS VERY DANGEROUS AND NEEDS TO BE RECALLED!DODGE HAS KNOWN ABOUT THIS PROBLEM BUT REFUSES A RECALL ON THE CARAVANS.

06/18/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 07/19/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG6BR******
Summary

WELL FROM THE TIME I PURCHASED THE CAR I TOLD THE DEALER ABOUT THE IGNITION. THE CAR SPEEDING OFF WHILE I'M DRIVING IN A REGULAR STREET OR HIGHWAY. THE WARNING LIGHTS DOESN'T WARN . ENOUGH IS ENOUGH. RIDING IN THE CAR IN STREET YESTERDAY ONCE AGAIN THE STEERING WHEEL LOCKED IN ME IN TRAFFIC AND IT SHUT DOWN. NO WARNING. SO DANGEROUS. THERE IS NO WAY THERE SHOULD BE SO MANY COMPLAINTS ABOUT THE SAME ISSUES AND THEY NOT HAVE A RECALL AND REPAIRS .MY ALTERNATOR ACTUALLY FRIED AND WE COULD HAVE BEEN KILLED ALONG WITH MY CHILDREN!!!! I'M SCARED. IM PAYING $500.00 DOLLARS A MONTH FOR A VEHICLE THAT IS SITTING AND I CAN'T DRIVE. PLEASE GIVE HELLO ME TO GET JUSTICE.

05/20/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DGXBR******
Summary

THE KEY FOBS WEREN'T WORKING PROPERLY, AND THE CAR WOULDN'T START PROPERLY. IT WOULD CRANK WELL BUT NOT CATCH. EVENTUALLY I COULD PERSUADE IT TO START. KLABEN AUTO (KENT, OH) REPLACED A KEY FOB (+?) FOR $1114.27, BUT THE CAR STILL WOULDN'T START PROPERLY. WHEN I TOOK IT BACK, THEY REPLACED THE FUEL PUMP, BUT THIS DIDN'T ADDRESS THE PROBLEM. THEN THEY REPLACED THE TIPM, WHICH SOLVED THE PROBLEM WITH STARTING., FOR AN ADDITIONAL $697.53

05/07/2016
Components: UNKNOWN OR OTHER
Incident Date: 04/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG8BR******
Summary

I CONTACTED FOX NEGAUNEE FOR REPAIR OF THE "REAR QUARTER VENT WINDOW SWITCH RECALL" ON 04/15/2015. I MADE A FOLLOW UP CALL A FEW MONTHS LATER. I STILL HAVE NOT BEEN CONTACTED FOR REPAIR OF THIS RECALL. I HAVE NOT EXPERIENCED AN ISSUE WITH THE PART; HOWEVER, AS A RECALL, IT SHOULD HAVE BEEN FIXED IN A TIMELY MANNER. I AM DISAPPOINTED. I KEEP GETTING THESE NOTICES IN THE MAIL. WHEN I CALLED INITIALLY, I WAS TOLD I WAS 60TH IN LINE.

04/12/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN7DG3BR******
Summary

I HAVE HAD MY VAN SINCE 2013, AND HAVE HAD REPEATED PROBLEMS WITH IT NOT STARTING. I ATTEMPT OVER AND OVER TO START THE CAR USING THE KEY, BUT IT RECEIVES NO POWER. EVENTUALLY IT WILL START, BUT THIS IS VERY FRUSTRATING. I WAS TOLD MY A MECHANIC IT IS THE TIPM THAT IS MALFUNCTIONING. I HAVE ALSO NOTED ANOTHER ISSUE THAT WHEN I TURN OFF THE VAN AND REMOVE THE KEY, THERE IS STILL A MOTOR OF SOME SORT RUNNING, IT SOUNDS LIKE A LOW KEY HUM COMING FROM THE CONSOLE. I AM CONCERNED ABOUT BOTH OF THESE ISSUES.

04/04/2016
Components: SERVICE BRAKES,ENGINE
Incident Date: 01/13/2016
Crash: No
Fire: No
Summary

SEVERAL TIMES THIS WINTER MY WIFE HAS WENT TO START OUR VEHICLE AND IT WOULD NOT START. THIS HAS RESULTED IN MISSED TIME AT WORK AND KIDS MISSING SCHOOL AS WELL AS 1 OCCURRENCE OF BEING STRAINED WHILE OUT SHOPPING. IT SEEMS TO EFFECT IT MOSTLY WHEN REALLY COLD OUTSIDE 30 OR BELOW. WE HAVE ALSO HAD SEVERE ISSUES WITH THE BRAKES. I HAVE HAD ALL FOUR BRAKES REPLACED TWICE AND BOTH FRONT ROTORS AS WELL AS CALIPERS REPLACED. THE PROBLEM IS THAT AFTER A FEW MINUTES OF DRIVING (20-30 MINS) THE FRONT PASSENGER SIDE BRAKE DRAGS CAUSING A VERY STRONG METALLIC SMELL TO ENTER THROUGH THE AIR VENTS INSIDE THE VAN. MY WORRY IS THAT ONE DAY IT WILL CATCH ON FIRE AND MY VEHICLE WILL BE LOST IN THE FIRE.

03/31/2016
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN5DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS AN ABNORMAL BURNING ODOR IN THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,499. PARTS DISTRIBUTION DISCONNECT.

03/29/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG1BR******
Summary

MY 2011 DODGE GRAND CARAVAN, WHICH I BOUGHT USED AT 33,000MI AND IT HAD UNDER 47,000MI WHEN THE ISSUE STARTED HAPPENING, FAILED TO START AFTER THE FIRST FEW ATTEMPTS. IT WOULD EVENTUALLY START AFTER 5-10 ATTEMPTS. I NOTICED IT WOULD USUALLY HAVE THAT ISSUE WHEN THE VEHICLE HAD NOT BEEN STARTED WITHIN A FEW HOURS. ONCE IT STARTED, IT RAN FINE AND IF TURNED OFF WOULD START BACK UP FINE. DEALERSHIP INITIALLY DIAGNOSED THE COOLANT TEMP SENSOR BUT DID NOT FIX THE SITUATION. THEY CALLED CHRYSLER FOR ANY INPUTS ON WHAT THE ISSUE COULD BE AND WERE TOLD IT MOST LIKELY IS THE TIPM. THE FOLLOWING IS WHAT THEY WROTE ON MY WORK ORDER: "USING POWER PROBE FOUND VOLTAGE FROM FUEL PUMP TO LOW TO MAINTAIN PROPER FUEL PRESSURE. USING POWER PROBE ADDED VOLTAGE THROUGH M37 FUSE AND FOUND VEHICLE TO OPERATE AS INTENDED." THE REPAIR TOTALED TO $1,000. THAT DOES NOT INCLUDE THE $300+ REPAIR FOR THE TEMP. COOLANT SENSOR THAT DID NOT FIX THE ISSUE. THIS IS ABSURD TO BELIEVE THE TIPM IS RECALLED ON THE JEEP AND DURANGO BUT NOT THE CARAVAN WHEN IT CLEARLY IS HAVING THE SAME ISSUES IN MANY FORUMS ACROSS MANY WEBSITES. I CALLED CHRYSLER AND WAS TOLD THERE IS NOTHING THEY CAN DO SINCE MY VEHICLE IS OUT OF WARRANTY AND THAT SPECIFIC PART IS NOT RECALLED. IT IS CLEAR CHRYSLER WILL NOT ATTEMPT TO FIX THE SITUATION UNTIL TOLD TO.

03/22/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG8BR******
Summary

WHILE DRIVING, THE VEHICLE WILL SHUT OFF AT RANDOM TIMES. THIS HAS HAPPENED SEVERAL TIMES DURING THE LAST 2 MONTHS. WE RECENTLY TOOK THE VEHICLE IN, BUT, THE PROBLEM DID NOT OCCUR WHILE THE REPAIR SHOP HAD IT, SO, THEY DID NOT REPLACE ANYTHING. THERE ARE NO SPECIFIC CIRCUMSTANCES THAT WILL CAUSE THIS TO HAPPEN. IT HAS HAPPENED SEVERAL TIMES WHILE TRAVELING AT HIGH SPEED ON THE INTERSTATE. THERE IS A RECALL FOR THE 2008-2010 MODEL YEAR GRAND CARAVANS THAT HAVE SUFFERED THE SAME PROBLEM. THE RECALL ADDRESSES THE IGNITION SWITCH ON THOSE VEHICLES.

03/16/2016
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG9BR******
Summary

CAR SHUTS OFF SUDDENLY UP (STALL WHILE DRIVING ON THE HIGHWAY), LOST ALL POWER, BRAKE AND STEERING WHEEL ARE AFFECTED MAKE IMPOSSIBLE TO DRIVE SAFELY THE VEHICLE. THIS CAUSES PROBLEMS TO SAFELY PUT YOU OUT OFF THE ROAD. ALSO, WE HAVE PROBLEMS TO TURN ON THE VEHICLE IN THE MORNINGS, AND CONSUMES UP TO THE DEATH A NEW BATTERY CAR IN MONTHS (LESS THAN A YEAR). AS PER THE DODGE DEALER THIS PROBLEMS IS CAUSED DUE A FAULTY TIPM AND A BAD FUEL GAS PUMP. REPLACE BOTH WILL COST AROUND $2,000 USD. LOOKING OVER THE WEB THIS SECURITY THREAT IT IS A COMMON ISSUE FOR DODGE GRAND CARAVAN 2011-2012. GRAND CHEROKEE AND DURANGO FOR THE SAME YEARS HAVE RECALLS FOR THIS SITUATION, BUT NOT THE GRAND CARAVAN. THIS IS A SECURITY ISSUE DOCUMENTED FOR THE CHEROKEE AND THE DURANGO THAT SHOULD APPLY TO THE GRAND CARAVAN AS IT IS THE SAME PROBLEM. I HOPE THAT YOUR AGENCY WILL BE ABLE TO INTERVENE WITH THIS SERIOUS PROBLEM.

03/11/2016
Components: ELECTRICAL SYSTEM
Incident Date: 12/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG7BR******
Summary

FOR OVER A YEAR HAVE ATTEMPTED TO HAVE RECALL P25/ NHTSA 14V-234 REMEDIATED AT LOCAL DEALER SPOT DODGE IN PLEASENTVILLE NJ. EACH TIME THERE IS AN EXCUSE AND THE PROMISE OF A CALL WHEN THE RECALL CAN BE COMPLETED. TO DATE HAVE NEVER RECEIVED A CALL.

03/06/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG4BR******
Summary

WHILE DRIVING HOME, A BURNING SMELL CAME FROM THE AIR VENTS AFTER TURNING ON THE HEATER. IMMEDIATELY SHUT OFF THE HEATER AND PULLED OVER TO CHECK THE VEHICLE. TURNED THE CAR OFF LIFTED THE HOOD. PERFORMED VISUAL INSPECTION NOTHING NOTED, SLIGHT BURNING SMELL BUT NO INDICATION OF ANYTHING OUT OF PLACE. RESTARTED THE CAR AND CONTINUED HOME USING HAZARDS AND MINIMAL SPEED. AFTER FOUR MINUTES DASH INDICATOR OF BATTERY CAME ON IMMEDIATELY GOING OUT AND THE LIGHTNING BOLT APPEARED. THIS WAS FOLLOWED BY ABS, TRACTION CONTROL, AIRBAGS AND CHECK ENGINE LIGHT ILLUMINATING. ODOMETER FLAT LINED EVEN THOUGH CAR WAS STILL RUNNING. THEN THE ENTIRE CAR DIED WHILE DOING FORTY MPH. POWER STEERING AND BRAKES WENT STIFF. I WAS ABLE TO TURN INTO A PARKING LOT AND TURNED OFF IGNITION. CHECKED UNDER HOOD AGAIN NOTHING WRONG VISUALLY. CONTACTED INSURANCE COMPANY FOR A TOW TO NEATEST DEALERSHIP. THE NEXT DAY RECEIVED CALL FROM DEALERSHIP SAYING THE ALTERNATOR(160 AMP) WAS COMPLETELY FRIED AND HAD A BLOWN CELL IN THE BATTERY WHICH WAS ONLY 15 MONTHS OLD. DEALERSHIP QUOTED $1100.00 REPAIR PRICE AND WAS STILL UNSURE IF ANY OTHER SYSTEMS HAD BEEN AFFECTED. WOULD NOT BE ABLE TO DETERMINE UNTIL NEW BATTERY AND ALTERNATOR HAD BEEN REPLACED. IN SEPTEMBER OF 2014 REPLACED THE TIPM( TOTALLY INTEGRATED POWER MODULE) AFTER MULTIPLE STARTING FAILURES AND CONTINUALLY RUNNING FUEL PUMP HAD BEEN FOUND, AND NOW 18 MONTHS LATER MY ALTERNATOR FAILS WITH NO WARNING OR INDICATIONS. IN ADDITION THE SAME ALTERNATOR IS LISTED UNDER A CHRYSLER DEFECT NUMBER P60, HOWEVER CHRYSLER INFORMED ME BECAUSE MY CAR IS NOT ON THE LIST IT DOESN'T APPLY.

03/06/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG3BR******
Summary

DON'T BUY DODGE GRAND CARAVAN 2011 TO 2015 THEY HAVE MAJOR PROBLEM WITH ENGINE AND TRANSMISSION ENGINE 3.6L MAKING TICKING SOUND FIX IT ON WARRANTY AND AFTER 40,000 MILES I HAVE SAME PROBLEM TICKING FROM ENGINE AND THE TRANSMISSION IN TRAFIC JERKING ENGINE HAD RECALL ON HEADS STILL HAS PROBLEMS

03/03/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DGXBR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/02/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BATTERY WAS REPLACED; HOWEVER, THE FAILURE PERSISTED. THE MECHANIC STATED THAT THE FAILURE WAS CONTRIBUTED TO THE ALTERNATOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ALTERNATOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,912.

03/02/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIR. THE DEALER WAS CONTACTED, BUT WAS UNABLE TO PERFORM THE REPAIR SINCE THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/06/16*LJ UPDATED 05/09/16.*JB

02/29/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/03/2016*LJ UPDATED 05/04/16. *JB

02/29/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG4BR******
Summary

WHAT ISN'T WRONG WITH MY 2011 DODGE GRAND CARAVAN. SLOWLY EVERYTHING IS WRONG AND I'M FINDING OUT IT'S ALL RELATED. FIRST I JUST THOUGHT IT WAS POSSESSED WHEN THE WINDOWS ROLLED THEMSELVES DOWN. THEN IT WOULDN'T WANT TO TURN OVER. I REPLACED THE BATTERY. I THOUGHT THE PROBLEM WAS SOLVED FOR ABOUT TWO WEEKS TILL IT STARTED ACTING UP AGAIN. NOW IT NEVER WANTS TO START AND WILL SHUT OFF ON ME WHILE DRIVING DOWN THE HIGHWAY. I LOOSE ALL POWER INCLUDING STEERING. I KNOW WHEN THE POWER GOES OUT ON THE LIFT GATE THAT THE VAN IS NOT GOING TO START. MOST RECENTLY THE FUEL PUMP KEPT RUNNING WITH THE VAN SHUT OFF CAUSING THE BATTERY TO GO DEAD. IF IT DOESN'T SHORT OUT OR WHAT EVER IT DOES TO ACT COMPLETELY DEAD. I HAVE READ THAT I NEED TO REPLACE MY TIPM (TOTAL INTEGRATED POWER MODULE) BUT THAT CHRYSTLER HASN'T FIXED THE PROBLEM. SO I WILL BASICALLY BE PAYING ABOUT $1200 FOR A NEW DEFECTIVE PART OR DRIVE DOWN THE HIGHWAY WITH MY KIDS IN THE VAN AND HOPE I DON'T LOOSE ALL POWER IN THE MIDDLE OF TRAFFIC!!

02/12/2016
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 01/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG7BR******
Summary

POWER TO THE FUEL PUMP. I HAVE NOTICED THAT SOMETIMES THE VEHICLE WILL NOT START AFTER THE FIRST TRY. SOME TIMES I HAVE TO TURN THE KEY TO OFF THEN TO RUN THREE TIMES AND THEN GO TO START. AT THAT POINT THE VEHICLE WILL START. I SOMETIMES CAN'T HEAR THE FUEL PUMP TURN ON WHEN I GO TO START THE CAR. I JUST KEEP TURNING THE KEY OFF AND ON UNTIL I CAN HEAR THE PUMP RUN. IT ALWAYS STARTS AFTER I CAN HEAR THE PUMP TURN ON. ANOTHER PROBLEM IS EVERY ONCE IN A WHILE I WILL JUST HEAR A CLING WHEN GOING TO START THE VEHICLE BUT THE STARTER DOESN'T TURN OVER JUST CLING. THAT HAS HAPPENED TWICE. I GOT THE BATTERY CHECKED OUT BY AAA THE BATTERY WAS JUST WORKING GREAT.

02/11/2016
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 01/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG4BR******
Summary

IN THE YEAR THAT I HAVE OWNED MY VAN, IT HAS EXHIBITED MULTIPLE PROBLEMS, THAT I THOUGHT WERE DIFFERENT ISSUE, BUT I NOW FIND ARE ALL RELATED TO A DEFECT IN THE TIPM. SPORADICALLY, WHETHER VEHICLE WAS COLD, OR NOT, I WOULD PUT THE KEY IN TO START IT AND NOTHING WOULD HAPPEN. NO SOUND, AS IF THE BATTERY WAS COMPLETELY DEAD. I COULD SHIFT THE CAR OUT OF PARK, PUT IT BACK IN PARK, AND THE CAR WOULD START. THE NEXT SYMPTOM THAT EXHIBITED WAS THAT I WOULD TRY TO START THE CAR AND IT WOULD TURN OVER, BUT SOUND AS IF IT WAS OUT OF GAS. IT WOULD EVENTUALLY START. FINALLY IT GOT TO THE POINT THAT IT WOULDN'T START AT ALL. TESTING SHOWED THAT THE BATTERY WAS DEAD. IT WAS RECHARGED AND THE VEHICLE DRIVEN AND TESTED TO DETERMINE THAT THE BATTERY WAS HOLDING A CHARGE, AND THAT THE ALTERNATOR WAS NOT THE ISSUE. THROUGH DIFFERENT TESTING IT WAS DETERMINED THAT THE ISSUE WITH TIPM. THE FACT THAT I AM GOING TO BE TASKED WITH A $1500 REPAIR ON A CAR THAT I STILL OWE $14,000 ON IS RIDICUOUS. CALLED THE DEALERSHIP TO SEE IF THERE WAS ANY CHANCE THAT THEY MIGHT BE ACKNOWLEDGING THIS ISSUE AND FIX IT. THE ASST. MANAGER STOPPED JUST SHORT OF LAUGHING AT ME. IF THIS IS WHERE YOUR ARE AT CHECK OUT HTTP://WWW.VERTICALVISIONS.COM/

02/05/2016
Components: ELECTRICAL SYSTEM,STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 12/01/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER DOORS AUTOMATICALLY OPENED AND CLOSED INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000. THE VIN WAS UNAVAILABLE.

02/04/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG8BR******
Summary

JUST PURCHASED THE VAN USED, HAVE A LOAN ON IT AND NOW APPARENTLY THERE IS A $1,000-$1300 REPAIR THAT NEEDS TO BE DONE BECAUSE DODGE FAILS TO ADMIT ANY WRONG-DOING. THIS IS OF SERIOUS SAFETY CONCERN. WHEN I WAS FINALLY ABLE TO GET MY VAN STARTED, I WENT TO PUT IT IN REVERSE AND IT WOULDN'T MOVE. TURNS OUT IT HAD DIED ON ME. AS WITH MANY OTHER PEOPLE, THE TIPM IS TO BLAME. THE VAN CAN DIE AT ANY POINT BECAUSE OF THE LOSS OF POWER TO THE FUEL PUMP, IF THERE IS NO FUEL GETTING TO THE ENGINE, THEN THERE IS NO POWER STEERING, AND NO POWER BRAKES. HOW IS IT THAT THERE ARE OTHER MODELS WITH THE SAME ISSUE THAT GOT RECALLED, BUT NOT THE GRAND CARAVAN?!

02/03/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG4BR******
Summary

OUR VAN WOULD NOT START. TOOK IT TO THE DEALERSHIP AND THEY TESTED THE TIPM ON FOUND OUT IT WAS BAD. THEY REPLACE THE TIPM NOW THE ACTUATOR IN THE BACK END OF MY VAN THAT CONTROLS THE HEAT IS NOT WORKING I THINK BOTH OF THESE ITEMS SHOULD BE COVERED UNDER WARRANTY

01/31/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG0BR******
Summary

IF PARKED ON A SLANT CAR WON'T START, ONCE ON FLAT STREET IT STARTS. WAS TOLD BY DODGE MECHANIC IT'S THE FUEL RELAY INSIDE TOTAL INTEGRATED POWER MODULE..QUOTED CLOSE TO $1,100 DOLLARS TO REPAIR..

01/29/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/27/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG2BR******
Summary

IN JUNE 2013 WE HAD TO REPLACE THE BATTERY AND ALTERNATOR. NOW IN JAN 2016 WE HAD TO REPLACE THE BATTERY AGAIN AND AFTER RUNNING DIAGNOSTIC WE FOUND OUT THE THE TIPM NEEDS TO BE REPLACED. THE VEHICLE WILL TRY TO CRANK HOWEVER IT WILL NOT ALWAYS TURN OVER.

01/12/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/11/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 01/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG7BR******
Summary

VEHICLE DOES NOT START EASILY AND AT TIMES EXPERIENCES TOTAL POWER LOSS I'VE CHANGED EVERY FUSE AND RELAY AS WELL AS FUEL PUMP AND ANY OTHER MODULE OR RELAY THAT CAN BE REPLACED AND MUCH TO MY DISPARE THE PROBLEMS ARE STILL THERE TO THE POINT I DON'T FEEL SAFE DRIVING WITH OR WITHOUT MY WHOLE FAMILY WHEN IT FINALLY DOES DECIDE TO START IT RUNS GREAT BUT THEN YOU HAVE TO WORRY ABOUT THE COMPLETE POWER LOSS ISSUE WHICH RENDERS MY BRAKES POWER STEERING AND STABILITY CONTROL COMPLETELY USELESS! I DON'T KNOW WHAT ELSE TO DO I'M STUCK PAYING MY FINANCE COMPANY FOR A VEHICLE I CAN'T DRIVE AND BASICALLY SERVES AS LITTLE MORE THAN A PRETTY YARD ORNAMENT WE JUST GOT THIS VEHICLE IN NOVEMBER 2015 THE FIRST SIGN OF AN ISSUE WAS LESS THAN A WEEK AFTER PURCHASE AFTER LITTLE MORE THAN A MONTH AFTER DRIVING OFF THE LOT AND THE THIRD TIME LOSING POWER WHILE DRIVING THE FINAL TIME BEING ON 275 IN CINCINNATI 1/5/16 I DECIDED THAT IT'S PROBABLY BEST TO PARK THE VEHICLE AND NOT PUT OUR FAMILY IN JEOPARDY ESPECIALLY DURING THE COLD CINCINNATI WINTER UNTIL WE CAN FIGURE IT OUT OR AFFORD BOTH THE CAR PAYMENT AND THE TRIP TO THE RIDICULOUSLY EXPENSIVE DODGE DEALERSHIP TO PAY FOR THEIR TECHNICIANS FIGURE IT OUT AND THEN PAY AGAIN TO HAVE IT REPAIRED

01/06/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 01/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DGXBR******
Summary

BOUGHT VEHICLE 10 MTHS AGO. HAVE HAD TROUBLE WITH IT STARTING. ANTI THEFT SYSTEM CAME ON, BATTERY DRAINED AND KEY LOCKED IN IGNITION. COULD NOT GET IT OUT WITHOUT CHARGING BATTERY. VEHICLE IS NOW NOT WANTING TO START EVERY TIME. TOOK TO DEALER, FOUND OUT HAS FAULTY TIPM. PARTS ON BACK ORDER AND WILL END UP COSTING ALMOST $1200 TO REPAIR. STILL OWE $14000 FOR VEHICLE AND HAVE TO GET REPAIRS. THIS VEHICLE WAS PURCHASED FOR MY 89 YEAR OLD MOTHER SO THAT SHE WOULD BE ABLE TO PUT HER ELECTRIC SCOOTER IN THE BACK OF IT FOR TRAVEL. COMPANY THIS WAS PURCHASED AT, I AM SURE KNEW OF THE ISSUE, JUST AS I AM SURE THEY KNEW OF RECALL ON A WINDOW SWITCH THAT WASN'T REPAIRED. IF THIS PART IS NOT REPAIRS, STEERING CAN GO OUT WHILE DRIVING, AMONGST OTHER FATAL THINGS, SUCH AS BRAKES GOING OUT OR STALLING MIDDLE OF DRIVING. DEALER TRYING TO BLAME OTHER COMPANY FOR INSTALLING FAULTY TIPM, WHEN IT IS THE COMPANY'S FAULTY PART.

01/04/2016
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG5BR******
Summary

VEHICLE NOT STARTING AFTER SEVERAL ATTEMPTS OR STALLING AT SPEED. TIPM TESTED AND FOUND TO HAVE A FAULTY FUEL RELAY. THIS IS THE SAME EXACT PART INVOLVED IN THE RECALL OF OTHER MODELS IN THE SAME YEAR BY DODGE.

12/29/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG6BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG7BR******
Summary

AT FIRST STARTING MY DODGE GRAND CARAVAN MAINSTREET WAS A HEADACHE. WE WOULD GO OUT TO START OUR CARAVAN AND IT TOOK ABOUT 20 TO 30 CRANKS BEFORE IT WOULD TURN OVER. IT STOPPED CRANKING ON SATURDAY DECEMBER 5, 2015. WE HAD TO GET IT TOWED HOME. MIND YOU I WORK 2 JOBS AND HAD TO BE AT MY SECOND JOB ON SATURDAY AT 2:30 PM. WE GOT IT TOWED AND HAD A MECHANIC COME OUT TO LOOK AT IT. HE FOUND THAT THE STARTER HAD STOPPED. WE TOOK THE STARTER TO AN AUTO PARTS STORE FOR THEM TO CHECK IT. THE STARTER HAD DIED. WE PURCHASED THE STARTER AND GOT IT INSTALLED AND OUR CAR STILL WOULD NOT STAY CRANKED. THE MECHANIC TESTED ALL OUR FUSES AND OUR FUSE PUMP AND FOUND THAT ONE OF OUR FUSED(M25) THAT GOES TO THE FUEL PUMP WAS NOT GETTING ENOUGH POWER TO IT. RESEARCHING ONLINE I FOUND THAT DODGE HAS A CIVIL SUIT AGAINST THEM FOR THE TIPM(TOTALLY INTEGRATED POWER MODULE). I HAVE HAD TO WALK 2 HOURS TO GET TO MY SECOND JOB. ON SOME DAYS I HAVE TO PAY FOR A TAXI(TOTAL COST AT $46 DOLLARS) THAT IS MORE THAN I MAKE A DAY AT MY SECOND JOB. I GO TO SEE IF THERE IS A RECALL ON MY VEHICLE FOR THE TIPM AND ITS NOT. WHAT DO YOU DO? I NEED TRANSPORTATION. I PAY A CAR NOTE OF $480.00 A MONTH AND I CAN'T AFFORD TO GET THIS FIXED. I WILL NEVER PURCHASE ANOTHER DODGE. WHEN ALL OF THIS STARTED MY AIRBAG LIGHTS POPPED ON AND MY BRAKE LIGHTS.

12/14/2015
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 07/08/2015
Crash: No
Fire: No
Summary

MY GRAND CARAVAN HAS ISSUES STARTING, IT JUST CRANKS AND DOES NOT START. I HAD A DODGE MECHANIC CHECK IT OUT AND HE FOUND IT HAD THE COMMON ISSUE OF A BAD FUEL PUMP RELAY IN THE TIPM. THIS SAME ISSUE EXISTS IN THE DURANGO OF THE SAME YEAR AND IT HAS A RECAL, WHY TFK AREN'T THE CARAVANS INCLUDED. IT'S THE SAME FIX INSTALLING AN EXTERNAL RELAY BYPASSING THE ONE ON THE TIPM.

12/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG9BR******
Summary

VAN WOULD NOT START DIFFUCULT TO START VAN WOULD CRANK,HAPPENED TO MANY TIMES WE HAVE HAD SEVERAL INSTANCE THAT REQUIRED AND TOW AS THE VEHICLE WOULD NOT START.I'M JUST RESEARCH TO INTERNET THE PROBLEM I'M JUST READ SIMILAR COMPLAIN AND PROBLEM ,REGARDS THE VAN SAME MY SITUATION THE TIPM MODULE DEFECT ., I WENT TO LOCAL MECHANIC JUST TAKE A LOOK THE PROBLEM THE MECHANIC SAID BATTERY NEED TO CHANGES THE KEY FOD NEED THE CHANGE AND RESET COMMPUTER,I'M SPENT AROUND $800,00 DOLLAR FOR EVERYTHING AND COUPLES AND MONTHS SMELL THING HAPPENED THE VAN NOT START DIFFUCULT TO START,I CALL A LOCAL DEALERSHIP , I SPEAK TO SERVICE ASSOSIATES I TOLD THAT IF ANY RECALL TIPM MODULE BUT THE GUY SAID NONE , I'M AFRAID TO DRIVE THE VAN STRANDED AGAINT ANYTIME JUST PARK TO MY PARKING LOT COUPLE WEEK I DON'T HAVE MONEY TO FIX AROUND$1200,00 THE WORST THING I'M STILL MONTHLY PAYMENTS TO MY VAN FOR NOTHING

12/05/2015
Components: ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 11/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG0BR******
Summary

THE VEHICLE WAS HARD TO START AND OFTEN WOULD NOT START, FAULTY TIPM.

11/20/2015
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 10/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG6BR******
Summary

MY VEHICLE HAD A DEFECTIVE TIPM MODULE IN IT. I FIRST HAD TO REPLACE THE BATTERY THEN THE ALTENATOR THEN THE KEY FOB AND FINALLY THE TIPM MODULE. LOOKING BACK THAT ALL OF THE FIRST REPAIRS TURNED OUT NOT TO BE THE PROBLEM. WE HAD ALWAYS NOTICED THAT AT TIMES THE WINDOWS WOULD AUTOMATICALLY ROLL DOWN AND THAT THE ELECTRIC DOORS WOULD SUDDENLY OPEN UP. WE NEVER QUITE KNEW WHAT IT WAS UNTIL NOW. WE REPLACED THE TIPM AND IT WORKED FINE. AFTER SPENDING 800 DOLLARS THAT I DIDN'T REAL NEED TO THE TIPM WAS ANOTHER 1000 DOLLARS. I'VE SEEN THE LAWSUIT THAT IS ON GOING RELATED TO THE VERY SAME PROBLEM I HAD IN THE GRAND CHEROKEES AND THE DODGE DURANGOS. MY VEHICLE IS LIST IN THE ADDENDUM TO THE LAWSUIT. I'M VERY FRUSTRATED I HAD TO SPEND FIRST 800 DOLLARS THAT DIDN'T FIX THE PROBLEM THEN THE1000 DOLLARS KNOWING THEY HAVEN'T HAD A RECALL YET AFTER SO MANY COMPLAINTS REGARDING THE SAME ISSUES.

11/17/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG2BR******
Summary

AFTER MONTHS OF VEHICLE SOMETIMES STARTING, SOMETIMES NOT, IT FINALLY WOULD NOT START. WOULD CRANK BUT NOT TURN OVER, THE WEEK PRIOR TO THIS, PRESS ON GAS PEDAL AND NOTHING HAPPENED (WHILE DRIVING) - VERY DANGEROUS. DIAGNOSIS = NEW FUEL PUMP. CAR IS 4 YEARS OLD WITH LESS THAN 60,000 MILES.

11/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG2BR******
Summary

MY VEHICLE HAS DIED! IT NEEDS A TIPM. MY CAR HAS STALLED NURMEROUS TIMES ON THE HIGHWAY AND TAKES ME OVER 30 ATTEMPTS TO START!..IT IS NOW IN THE SHOP

11/10/2015
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 08/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG2BR******
Summary

I HAVE BEEN HAVING PROBLEMS WITH MY VAN CRANKING. SO I TOOK IT TO MY DEALER.THEY CHANGED THE FUEL PUMP AND IT CONTINUED TO DO THE SAME THING. SO THEY REPLACED RELAYS. THEY KEPT MY VAN FOR OVER THREE WEEKS, BUT CLAIMED THEY NEVER COULD GET IT TO DO ANYTHING. BUT EVERY TIME I GET IN IT IN THE MORNING IT STILL DOES THE SAME THING. WHEN YOU TURN THE KEY TO CRANK IT, IT CONTINUES TO TRY TO CRANK. BUT IF YOU TURN THE KEY OFF THEN TO RIGHT BEFORE IT CRANKS, DO THIS A COUPLE OF TIMES THEN IT WILL CRANK. I ASKED IF ANYONE EVER DROVE IT TO SEE IF IT DID THE SAME THING WITH THEM AND THEY SAID NO. NEEDLESS TO SAY IT IS STILL DOING THE SAME THING AND NO ONE HAS BOTHER TO CONTACT ME TO FIX THE PROBLEM. AND MY VAN HAS ALWAYS HAD SERVICE AT THE DEALERSHIP. I WANT MY VAN BACK THE WAY IT WAS!!!!!!!!!!

11/07/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG6BR******
Summary

FIRST I WAS TOLD IT WAS THE BATTERY THEN IT WAS THE ALTERNATOR THEN IT WAS THE KEY FOB. AFTER ALL THESE REPAIRS THE DODGE DEALERSHIP SAYS NOW IT'S THE TIMP MODULE. THIS VAN ONLY HAS 65000 MILES. I HAVE SEEN HUNDREDS OF COMPLAINTS ABOUT THE VERY SAME ISSUES FOR CUSTOMERS WITH THE SAME TYPE VEHICLES. I HAVE ALSO SEEN THE LAWSUIT AND RECALL FOR DEFECTIVE TIMP FROM 2013 AND 2014. MY VEHICLE IS ONE THAT WAS LISTED AS AN ADDENDUM LAWSUIT THAT MAY BE AFFECTED BY THIS MODULE. THIS VEHICLE WAS PURCHASED IN FLORIDA IN 2012.

11/03/2015
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 01/02/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN5DGOBR******
Summary

FUEL PUMP WOULDN'T DISENGAGE CAUSING ME TO KEEP TAKING OUT FUSE WHICH BURNED MY THUMBS. WON'T START AT ALL NOW. SHUT OFF TWO TIMES WHILE DRIVING ON STREET ALMOST CAUSING ACCIDENTS BOTH TIMES

10/22/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 09/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DGXBR******
Summary

*THE FUEL PUMP DOES NOT TURN OFF *TROUBLE STARTING CAR AND SOME DAYS JUST WILL NOT START AT ALL *THE ENGINE STALLS WHILE DRIVING; TWICE ON THE FREEWAY LUCKILY NO ACCIDENT. *THE HORN RANDOMLY WILL GO OFF. * SAID THE KEY WAS IN THE IGNITION WHEN IT WASN'T

10/21/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/17/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

10/21/2015
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 10/21/2015
Crash: No
Fire: No
Summary

THE VEHICLE OF RECORD HAS BEEN SPONTANEOUSLY SHUTTING OFF ALL DAY, IT SHUT OFF 15 TIMES IN 1 PARKING LOT, BUT THE MOST DANGEROUS ASPECT WAS WHEN IT SHUT OFF WHILE I WAS DOING THE SPEED LIMIT IN A 50 AND A 55 MPH ZONE. IT WILL GENERALLY SHUT OFF RANDOMLY, BUT PRIMARILY AT STOP SIGNS OR BACKING OUT OF PARKING SPACES, BUT THERE HAVE BEEN 3 INSTANCES WHERE IT SHUT OFF AT 40 MPH OR HIGHER IN THE LAST 8 HOURS, WHEN THESE SHUT OFFS HAPPEN IT TAKES 5-10 ATTEMPTS TO RESTART THE CAR. WHEN THESE INSTANCES HAPPEN THE BRAKES AND STEERING WHEEL LOCK UP MAKING IT VERY DIFFICULT TO STOP AND/OR TURN.

10/16/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/30/2014
Crash: No
Fire: No
Summary

THE CENTER FOR AUTO SAFETY(CAS) PETITIONS THE NHTSA TO INITIATE A SAFETY DEFECT INVESTIGATION INTO FAILURES ASSOCIATED WITH THE TOTALLY INTEGRATED POWER MODULE (TIPM) INSTALLED IN 2007 CHRYSLER SUV'S, TRUCKS AND VANS. *SMD...UPDATED 10-14-15 *BF *JS

10/13/2015
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG1BR******
Summary

VAN WOULD CRANK BUT WOULD NOT START. AFTER SEVERAL ATTEMPTS IT STARTED BUT RAN ERRATIC. AFTER DRIVING VAN FOR ~20 MINUTES VAN BEGAN TO HESITATE WHILE DRIVING AT 55 MPH ON A STATE HIGHWAY. I RESEARCHED PROBLEM ON INTERNET AND NOTICED OTHER WITH A SIMILAR PROBLEM. I ALSO NOTICED CHRYSLER ANNOUNCED A RECALL ON 2011 DODGE DURANGO AND JEEP GRAND CHEROKEE SUVS FOR A VERY SIMILAR PROBLEM BUT NOT FOR THE GRAND CARAVAN. THE ROOT CAUSE OF THE PROBLEM APPEARS TO BE THE FUEL PUMP RELAY IN THE TIPM. I DISCUSSED THE PROBLEM WITH MY LOCAL CHRYSLER DEALERSHIP AND THE SERVICE ADVISER INDICATED THAT HE WAS AWARE OF THE RECALL AND HAD ALSO SEEN THE SIMILAR ISSUE ON VANS. THE DEALERSHIP BYPASSED THE RELAY USING MOPAR PART CBWPR091AA WIRING - FUEL PUMP RELAY. PART WAS $18.88 AND TOTAL BILL WITH LABOR WAS $176.00. THE VAN APPEARS TO BE OPERATING NORMALLY AT THIS TIME.

10/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RNSDG7BR******
Summary

THE VEHICLE BECAME DIFFICULT TO START UNTIL IT FINALLY QUIT STARTING. WE REPLACED THE FUEL PUMP, BUT THE PROBLEM CONTINUED. IT HAS NOW BEEN DIAGNOSED AS A FAULTY TIPM. THE REPLACEMENT PART IS ON BACKORDER AND THERE IS NO DELIVERY DATE SET AS OF YET.

10/06/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG9BR******
Summary

FUEL RELAY IS STUCK IN THE OPEN CONDITION CAUSING A NO START. VEHICLE WILL CRANK BUT WILL NOT START. FURTHER TESTING REVEALED OPEN CONTACT ON THE INTEGRATED FUEL RELAY. VEHICLE WILL RUN IF /WHEN RELAY IS BY PASSED. VEHICLE WAS TOWED IN DUE TO NO START. REPLACED (ALTERNATOR AND STARTER AND SERPENTINE BELT) ALL WERE TESTED AND FOUND TO BE DEFECTIVE (INTERNALLY ELECTRICAL BURNT). VEHICLE IS A MODIFIED WHEEL CHAIR VAN WITH A KNEEL-ER AND UNDER FLOOR RAMP. MODIFIED BY VANTAGE MOBILITY INTERNATIONAL LLC DATE OF CONVERSION 04/17/2012 VMI# U1204166

10/03/2015
Components: ENGINE
Incident Date: 09/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG5BR******
Summary

IT BEGAN WHEN THE VEHICLE WAS ABOUT 6 MONTHS OLD, THE WINDOWS WOULD OPERATE ON THERE OWN, THE ELECTRONIC VEHICLE INFROMATION CENTER WOULD CHANGE ON IT'S OWN, AND LAST MONTH THE VEHICLE WOULD NOT ALWAYS START, HAD TO REPLACE THE TIPM

09/30/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4JN1AG0BR******
Summary

FAULTY TIPM VEHICLE DO NOT START

09/30/2015
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 09/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4JN1AG4BR******
Summary

THE TOTAL INTEGRATED POWER MODULE NEEDED TO BE REPLACED, MY WINDOWS WEREN'T WORKING, THE TIRE PRESSURE LIGHT WOULD NOT TURN OFF. MY CAR STALLS EACH MORNING 4X'S BEFORE IT CAN BE TURNED ON. I WORK WITH DOGS, AND WHEN I HAVE PARKED WITH A CAR FULL OF DOGS, I HAVE WAITED UP TO 45 MINUTES TO UNTIL MY CAR HAD BEEN ABLE TO FINALLY START AND DRIVE OFF WHICH IS DANGEROUS FOR THE LIVELIHOOD OF THE ANIMALS! I TOOK MY CAR TO THE DEALER, AND HAVE TO PAY ALMOST 2,000 DOLLARS TO GET THIS FIXED. THIS IS NOT A WARE AND TEAR ISSUE, THIS IS A FAULTY DODGE PART!!!

09/29/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER THE VEHICLE WAS TURNED OFF, THE FUEL PUMP CONTINUED TO FUNCTION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE CONTACT WAS UNSURE ABOUT WHAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.

09/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE RELATED TO THE RECALL; HOWEVER, THE REAR WINDOWS WERE NOT OPERABLE DUE TO THE DEALER DISCONNECTING THE MOTOR.

09/25/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/22/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG5BR******
Summary

THE 2011 GRAND CARAVAN HAD TROUBLE STARTING ONE MORNING BUT SOON STARTED. SOON AFTER, THE PROBLEM APPEARED TO HAPPEN MORE FREQUENTLY. ONE MORNING THE BATTERY WAS DEAD EVEN THOUGH IT WAS A FAIRLY NEW BATTERY. I EXCHANGED FOR A NEW BATTERY AND IT WAS DEAD AGAIN ON ANOTHER MORNING SOON AFTER FOR NO VALID REASON. FROM THE START OF THE PROBLEMS TILL NOW-IT'S INCREASINGLY DIFFICULT TO START AT THE BEGINNING OF THE DAY AND THE VEHICLE STALLS OCCASIONALLY AFTER STARTING IN THE MIDDLE OF THE DAY. THE REPAIR SHOP SAYS THEY THINK IT IS THE TIPM, BUT SAYS THERE IS NO WAY TO SURE. AFTER MUCH RESEARCH SINCE THEN, IT APPEARS TO BE A PROBLEM THAT KNOWN BUT NO RECALL HAS BEEN ISSUED YET FOR THIS VEHICLE. TWICE MY WIFE AND TWO SMALL CHILDREN HAVE BEEN STRANDED--I CONSIDER THIS A SAFETY ISSUE. I'M TOLD IT'S $700+ TO REPLACE. I HAVE FOUND DOORS UNLOCKED OR COMPLETELY OPEN FOR NO APPARENT REASON. I'VE READ ONLINE THAT THE DEAD BATTERY THAT HAS HAPPENED HAS HAPPENED TO OTHER OWNERS AND WAS LINKED TO THE FUEL PUMP RUNNING CONTINUOUSLY. I SEE THAT A PROBLEM WAS IDENTIFIED IN THE JEEP GRAND CHEROKEE AND THE DURANGO AND THAT THERE WAS A CLASS ACTION LAWSUIT FROM NOVEMBER 2013.

09/22/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

09/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG8BR******
Summary

2011 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE RECALL NOTICE 14V-234. *SMD

09/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/19/2015
Crash: No
Fire: No
Summary

TOTALLY INTEGRATED POWER MODULE (TIPM) WOULD MALFUNCTION AND CAUSE VEHICLE NOT TO START.

09/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/22/2015 UPDATED 01/25/16.*JB

09/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG6BR******
Summary

VEHICLE HAD DIFFICULTY STARTING BEGINNING IN AUGUST 2015. NOW IT TAKES SEVERAL ATTEMPTS TO START AND WILL OFTEN NOT STAY RUNNING ONCE PUT INTO DRIVE. VEHICLE STALLED OUT IN TRAFFIC YESTERDAY, LUCKILY IT WAS ON A RESIDENTIAL STREET AND I WAS ABLE TO GET TO THE SIDE OF THE ROAD QUICKLY. AFRAID TO DRIVE THIS VEHICLE AT ALL NOW AS I'VE READ THAT ADDITIONAL PROBLEMS OCCUR WITH THIS PROBLEM (AIRBAGS NOT DEPLOYING OR RANDOMLY DEPLOYING)

09/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN MAY OF 2015. AFTER CONTACTING THE DEALER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/31/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS JUMPSTARTED, BUT THE FAILURE RECURRED. AN INDEPENDENT MECHANIC INFORMED THE CONTACT THAT WHEN THE KEY WAS REMOVED FROM THE VEHICLE, THE FUEL PUMP CONTINUED TO OPERATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,945. UPDATED 10/06/15*LJ *CN

08/28/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START AND STALLED SEVERAL TIMES WHILE DRIVING. THE CONTACT'S INDEPENDENT MECHANIC DIAGNOSED THAT THE FUEL PUMP RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 70,000. MA 10/22/2015 *CN

08/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING AT ANY SPEED, THERE WAS A BURNING ODOR COMING FROM THE INTERIOR DRIVER SIDE DOOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WINDOW SWITCH NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

08/25/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/25/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT CALLED THE DEALER NUMEROUS TIMES. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/25/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/16/15

08/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG6BR******
Summary

CAR WILL NOT START (NOTHING HAPPENING WHEN TURNING KEY). HAVE TO WAIT OR PLAY WITH ACCESSORIES (NOT SURE IF IT HELPS) BUT THEN CAR WILL START? ALSO HAD PROBLEMS WITH VENTILATION SYSTEM -> AIR WOULD BE WARM ON PASSENGER SIDE EVEN IF IT IS ON COLD AND VICE-VERSA. IT SEEMS TO GO AWAY AFTER A FEW DAYS. CAN ALSO HEAR VENTILATION TRAPS MOVING SOMETIME EVEN IF CAR IS TURNED OFF AND NOT RUNNING.

08/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM) HOWEVER, THE RECALL PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

08/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG6BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/13/2015
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 06/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. IN ADDITION, THE CONTACT STATED THAT AFTER THE VEHICLE BEING PARKED OVERNIGHT, THERE WAS AN ABNORMAL NOISE COMING FROM UNDER THE FRONT END. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE FUEL PUMP WAS OPERATING INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,528.

08/12/2015
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE IN PARK, THE VEHICLE FAILED TO START. IN ADDITION, WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

08/07/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/15/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

08/03/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG4BR******
Summary

OUR 2011 DODGE GRAND CARAVAN WOULD NOT START AND LOCKED THE KEY IN THE IGNITION. WE HAD THE VEHICLE TOWED TO THE NEAREST DEALERSHIP. WAS TOLD THE PROBLEM WAS IGNITION MODULE AND IT WAS REPLACED AT A COST OF OVER $700.00 DOLLARS. THE VEHICLE WAS DRIVEN HOME AND WHEN WE TRIED TO GO SOMEWHERE THE NEXT DAY, THE BATTERY WAS DEAD AND THE KEY LOCKED UP IN THE IGNITION AGAIN. THE VEHICLE WAS JUMP STARTED AND WE TOOK IT BACK TO THE DEALERSHIP WHERE IT SAT FOR ALMOST 2 WEEKS. WE WERE TOLD THAT THEY WERE ABLE TO CRANK THE VEHICLE EVERYDAY WITH NO PROBLEM. WE WENT AND PICKED THE VEHICLE UP AND DROVE HOME.(WE LIVE ALMOST 3 HOURS AWAY). NEXT DAY SAME THING HAPPENED AND NOW WE ARE HAVING TO TAKE THE VEHICLE BACK FOR A 3RD TIME.

08/02/2015
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 08/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG8BR******
Summary

WHEN DRIVING AT 30MPH MY VAN ACCELERATED ON ITS ON WITHOUT THE GAS PEDAL BEING TOUCHED. I HAD TO PUSH MY BRAKES, I THEN PULLED OVER. WHEN ATTEMPTING TO DRIVE MY VAN AGAIN IT DID THE SAME THING AGAIN. MY MALFUNCTION INDICATOR LIGHT CAME ON THE DASH AFTER THE SECOND ACCELERATION. I THEN HAD MY CAR TOWED.

08/02/2015
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DGXBR******
Summary

WE HAVE HAD OUR 2011 DODGE GRAND CARAVAN FOR 2 YEARS AND APPROXIMATELY 30,000 MILES. WE HAD TO HAVE THE TIPM REPLACED IN JULY 2015. WE HAVE HAD SEVERAL INSTANCES THAT REQUIRED A TOW AS THE VEHICLE WOULD NOT START OR STAY RUNNING. THE TIPM BURNED THE FUEL PUMP OUT AND THAT WAS THE LAST STRAW. THE TIPM WAS REPLACED UNDER THE AFTER MARKET WARRANTY THAT WE PAID FOR BUT WHAT OTHER DAMAGE COULD THIS PART HAVE CAUSED TO OUR VEHICLE? IT CONTROLS EVERYTHING THE CAR DOES FOR THE MOST PART. WILL THERE BE AN INVESTIGATION OF THE DODGE TIPM? THERE NEEDS TO BE A RECALL FOR ALL VEHICLES AFFECTED WHICH SEEMS TO BE QUITE A LOT.

07/29/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/27/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR LIFTGATE CLOSED INDEPENDENTLY WITHOUT WARNING. THE CONTACT SUSTAINED A NECK INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.

07/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG4BR******
Summary

THE 2011 DODGE GRAND CARAVAN WAS THROWING A CODE FOR CYLINDER 2. AFTER WORK ONE NIGHT, THE VEHICLE'S BATTERY WAS DEAD. AFTER REPLACING THE COIL PACK AND PLUG ON CYLINDER 2 AND REPLACING THE BATTERY, THE BATTERY WAS DEAD AGAIN WHEN I PICKED IT UP FROM MY LOCAL MECHANIC. THE NEXT DAY, THE MECHANIC LOOKED AT THE VEHICLE AND DISCOVERED THAT THE FUEL PUMP WAS CONTINUALLY RUNNING. THE TIPM WAS DEFECTED. THE COST FOR THE PART IS $600 WITHOUT LABOR. WHILE RESEARCHING FURTHER ON THE INTERNET, IT WAS DISCOVERED THAT THIS IS A COMMON PROBLEM ON THIS VEHICLE, AS WELL AS, OTHER CHRYSLER VEHICLES. I SPOKE TO CHRYSLER, THE WARRANTY ON THE ELECTRICAL EXPIRED IN 2014. AFTER REPAIRING THE PROBLEM, TEMPORARILY, THE CHECK ENGINE LIKE CAME ON WITH A MISFIRE ON THE LEFT CYLINDER HEAD, AGAIN. I HAVE AN APPOINTMENT IN A MONTH (EARLIEST APPOINTMENT FOR A WARRANTY, SINCE THE DEALERSHIP ONLY HAS 1 TECHNICIAN, CURRENTLY, THAT CAN REPAIR WARRANTIES) TO GET THE CYLINDER HEAD REPLACED. AT THE SAME TIME, THEY WILL ALSO FIX THE RECALL ON THE REAR WINDOW WING MOTORS (WHICH WAS RECALLED LAST SPRING BUT CHRYSLER DIDN'T SEND THE PARTS TO THE DEALERSHIP AT LEAST 3 MONTHS AFTER THE RECALL - WHICH I THEN FORGOT ABOUT). ALL IN ALL, IT HAS BEEN ONE BIG MESS. NOT TO MENTION THAT THE EXTERIOR MOLDING HAS BEEN PEELING OFF. MY BIGGEST SAFETY CONCERN IS THE TIPM. IN RESEARCHING THIS PROBLEM, IT WAS NOTED THAT THIS CAN LEAVE YOU STRANDED (WHICH IT DID) AND ,IN SOME CASES, DEPLOY THE AIRBAGS FOR NO REASON. SAFETY WISE, THIS IS VERY CONCERNING TO ME. ONCE I CAN GET THE MONEY TO REPLACE THE MODULE, I WILL BE FIXING IT. BUT, IN THE MEANTIME(SINCE I HAVE SPENT SEVERAL HUNDRED DOLLARS IN THE OTHER "REPAIRS"), I WILL KEEP MY FINGERS CROSSED THAT IT DOES NOT DO MYSELF OR OTHERS PHYSICAL HARM.

07/23/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/10/2015
Crash: No
Fire: No
Summary

HAVING CONTINUING PROBLEMS WITH THE VEHICLE FAILING TO START. I HAVE BEEN TOLD IT IS THE TIPM. THERE ARE NO RECALLS REGARDING THIS. I HAVE BEEN TOLD IT WILL COST UPWARDS OF 1500.00 TO FIX IT. PLEASE MAKE THEN ISSUE A RECALL.

07/23/2015
Components: UNKNOWN OR OTHER
Incident Date: 04/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DGXBR******
Summary

WHEN I TRY TO START THE CAR IT WILL NOT START. THIS HAS HAPPENED MULTIPLE TIMES AND WILL EVENTUALLY START AFTER TRYING UP TO 30 TIMES. THE BATTERY AND THE STARTER HAVE BEEN REPLACED AND THE ISSUE CONTINUES TO HAPPEN. ALSO JUMPING THE CAR DOES NOT HELP

07/22/2015
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 07/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RNDGXBR6******
Summary

ON 7/03/2015 MY 2011 DODGE GRAND CARAVAN WITH 46000 MILES WAS HAVING STARTING, STALLING AND IDLE ISSUES. THROTTLE BODY WAS REPAIRED BY SHOP AND REFUNDED MONEY BECAUSE CAR STILL HAD SAME ISSUES. THE MECHANIC SAID TAKE IT TO THE DEALERSHIP BECAUSE IT WAS NOT KICKING OUT ANY CODES I CONTACTED THE DEALERSHIP AND HAD TO WAIT FOR AN APPT UNTIL AUG 4TH. THE CAR WAS ACTING UP SO I WENT IN WITHOUT AN APPOINTMENT ON 07/21/15 THEY SAID BECAUSE THE ISSUE WAS SO INTERMITTENT THAT I WOULD HAVE TO LEAVE THE CAR FOR A FEW DAYS. ON 07/22/15 THE DEALERSHIP CALLED AND SAID THEY FOUND TWO ISSUES WITH THE VAN 1ST IT NEEDED THE LEFT CYLINDER HEAD REPLACED AND 2ND THE TIPM UNIT WAS BAD. THE GOOD NEWS WAS THE CYLINDER HEAD WHICH WOULD HAVE COST $2000 WAS COVERED UNDER WARRANTY. THE BAD NEWS WAS THE TIPM ( TOTALLY INTEGRATED POWER MODULE) WAS GOING TO COST $1100 TO FIX. THE WHOLE POINT OF BUYING A NEWER CAR WAS TO NOT HAVE THESE HUGE REPAIR BILLS. BUT IN ONE SHOT THIS VAN JUST COST $3600 IN REPAIRS THAT IS JUST INSANE, WHO HAS THIS KIND OF MONEY LAYING AROUND. THE SECOND THIS TIPM UNIT IS A SAFETY ISSUE AFTER DOING SOME RESEARCH A LOT OF OTHER CARS MANUFACTURED BY CHRYSLER ARE HAVING THIS SAME ISSUE. I COULD NOT IMAGINE BEING STRANDED SOMEWHERE WITH MY FIVE CHILDREN OR GOD FORBID STALLING OUT WHILE DRIVING IT COULD HAVE CAUSED AN ACCIDENT. THIS TIPM SHOULD BE RECALLED NOT HAPPY WITH OUR CHOICE IN THIS VEHICLE ON TOP OF EVERYTHING ELSE WRONG WITH THIS CAR I HAVE A HEAD AND TAIL LIGHT THAT ARE GETTING WATER INTO THEM. I SAY ONCE AGAIN THIS CAR IS 4 YEARS OLD AND HAS A WHOLE HECK OF A LOT OF PROBLEMS. UPDATED 09/09/15*LJ UPDATED 12/05/2017*CN

07/15/2015
Components: POWER TRAIN
Incident Date: 07/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN7DG6BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE LOST ACCELERATION POWER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,867.

07/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR AND THAT THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH MONTHS AGO. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

07/14/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/02/2015
Crash: No
Fire: No
Summary

AC QUIT FUNCTIONING; AUTO REPAIR SHOP INFORMED ME THAT THE AC LINES RUN PARALLEL TO BRAKELINES, OFTEN RESULTING IN AC LINES THAT ARE COMPROMISED BY FRICTION. THE MECHANIC CONSIDERS THIS A "DESIGN FLAW" AND HAS SEEN IT IN NUMEROUS DODGE GRAND CARAVANS, BUT USUALLY OLDER MODELS AND/OR HIGHER MILEAGE THAN MINE. THE AC LINES ARE ALL PART OF A SINGULAR SYSTEM, SO THE PART NEEDS TO BE ORDERED FROM CHRYSLER (WHO IS BACKORDERED); I WAS INFORMED THAT IT IS AT LEAST A 2-DAY JOB TO INSTALL. ESTIMATED COST: $675.

07/08/2015
Components: ENGINE
Incident Date: 07/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.

07/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DGXBR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/07/2015
Components: ELECTRICAL SYSTEM,SEATS,FUEL/PROPULSION SYSTEM
Incident Date: 04/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG2BR******
Summary

THE TIPM (TOTALLY INTEGRATED POWER CONTROL MODULE) HAS CAUSED FUEL PUMP PROBLEMS SO DEALER OVERLAYED THE FUEL PUMP COSTING 400 DOLLARS. IT HAS CAUSED MY BLINKER TO INTERMENT STOP WORKING. IT HAS CAUSED BATTERY FAILURE SO WE HAVE TO REPLACE THE BATTERY 150 DOLLARS. NOW THE DRIVER SEAT WILL NOT MOVE IT'S A POWER SEAT AND UNLESS WE REPLACE THE TIPM WE WILL HAVE TO SPEND MONEY TO OVERLAY THE SEAT. AND SOMETIMES IT DON'T WANT TO START WE HAVE NO WAY OF PAYING FOR THE TIPM AND WE WERE TOLD IT'S NOT A PART THAT HAS BEEN UPDATED TO REPLACE IT WITH A FAULTY PART IS LUDACRIS. THIS IS A SAFETY ISSUE AND NEEDS TO BE RECALLED BEFORE SOMEONE IS HURT

07/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/16/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN3DG6BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, BURNING FUMES EMITTED INSIDE OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

07/06/2015
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 07/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG1BR******
Summary

TROUBLE STARTING VEHICLE, DRAINING BATTERY, FUEL PUMP CONTINUOUSLY RUNNING AFTER VEHICLE IS SHUT OFF AND KEY IS REMOVED FROM IGNITION. I HAVE LOOKED UP COMPLAINTS ONLINE AND HUNDREDS OF OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLEM FOR FAULTY TIPM.

06/29/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/25/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DGSBR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER THE INTERIM REPAIR LAST YEAR AND THE PART FOR THE FINAL REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN7DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JANUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/04/2015
Components: ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 03/13/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN3DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING AT 35 MPH, THE FRONT DRIVER SIDE WINDOW SWITCH CAUGHT FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE FRONT DRIVER SIDE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A FIRE INSPECTOR TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 107,000.

06/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN THE CONSUMER STATED WHILE HAVING THE VEHICLE SERVICED, THE DEALER REMOVED THE REAR VENT SWITCH IN JULY 2014 FOR SAFETY REASONS. THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. UPDATED 08/25/15*JB

06/04/2015
Components: SERVICE BRAKES
Incident Date: 04/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING AT APPROXIMATELY 70 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE JERKED VIOLENTLY. THE BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

06/03/2015
Components: SERVICE BRAKES
Incident Date: 03/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG5BR******
Summary

PREVIOUS OWNER OF MY VEHICLE DESCRIBED PROBLEMS WITH BRAKES BUT SAID DEALER FIXED THEM. HAVE HAD TO REPLACE PADS TWICE AND NOW HAVE GRINDING SOUND COMING FROM FRONT BRAKE AREA. CAR IS UNDER 45,000 MILES. HAVE SEEN NUMEROUS COMPLAINTS ON BRAKES FOR DODGE CARAVANS ON THE INTERNET. WHY IS DODGE NOT RESPONSIBLE FOR FIXING THE PROBLEM? BRAKES SHOULD NOT BE WEARING OUT THIS QUICKLY. THIS IS A COSTLY PROBLEM AND I THINK A RECALL IS NEEDED GIVEN THE NUMBER OF COMPLAINTS I'VE SEEN.

05/29/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JANUARY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

05/26/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DISCONNECTED THE VENT WINDOW SWITCH IN THE DRIVER SIDE DOOR ARM REST AS A TEMPORARY REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

05/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

05/14/2015
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/09/2015
Crash: No
Fire: No
Summary

I WAS DRIVING APPROXIMATELY 30 MPH AND THE VEHICLE JUST SHUT DOWN, THE POWERING STEERING WENT OUT AND THE ENGINE STALLED WHICH WE LATER FOUND OUT WAS DUE TO THE FAULTY TIPM. WE HAD ALSO BEEN HAVING A FEW ISSUES WITH THE FUEL PUMP.....THE FUEL PUMP WAS NOT SHUTTING OFF AND ALL LEAD TO PROBLEMS WITH BEING ABLE TO START THE VEHICLE SOMETIMES IT TOOK SEVERAL ATTEMPTS TO EVEN GET VEHICLE STARTED.

05/01/2015
Components: SEAT BELTS
Incident Date: 03/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DGXBR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH THE THIRD ROW REAR DRIVER'S SIDE PASSENGER ATTEMPTED TO ADJUST THE SEAT BELT. THE SEAT BELT BEGAN TO RETRACT AND FAILED TO UNBUCKLE. THE SEAT BELT HAD TO BE FRACTURED IN ORDER TO RELEASE THE PASSENGER. THE PASSENGER SUSTAINED MINOR BRUISES ON THE ABDOMEN THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A SPECIAL INVESTIGATOR TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 71,000.

04/30/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DGXBR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DISCONNECTED THE REAR WINDOW SWITCH AS A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

04/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG0ER******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG0BR******
Summary

DRIVING HOME ON THE HIGHWAY MY 2011 DODGE GRAND CARAVAN CREW DIED. TRAVELING 60 MPH ON A SLIGHT INCLINE. ALL POWER SHUT DOWN WITHOUT WARNING. DASH LIGHTS/ACCEL./POWER STEERING ALL DIED. I STRUGGLED TO PULL TO THE SHOULDER AND TRIED TO RESTART 10 TIMES. IT WOULD TRY TO CRANK AND SOUND LIKE IT WAS STARTING, BUT THEN NEVER WOULD STAY RUNNING. CALLED A RELATIVE FOR A RIDE HOME, THINKING I WOULD NEED TO HAVE THE VAN TOWED TO THE SHOP. AFTER WAITING ABOUT 15 MIN. FOR MY RIDE I DECIDED ONE LAST TIME TO TRY TO START IT. IT FIRED RIGHT UP. I KEPT IT RUNNING; MY RIDE FOLLOWED ME HOME THE 5 MILES TO ENSURE NO MORE SHUT DOWNS. TOOK IT TO OUR DODGE DEALER AND HAD TO LEAVE IT. 2 DAYS LATER FINALLY GOT SOMEONE TO REPORT THE PROBLEM. THEY HAD TROUBLE GETTING THE VAN TO DUPLICATE THE FAILURE TO START. ACCORDING TO THE TECHNICIAN, IT NEEDED A NEW TOTALLY INTEGRATED POWER MODULE, AT A COST OF $900. I PURCHASED THIS VAN AS THE THIRD OWNER MAY 2015 WITH JUST 40,900 MILES. SHORTLY AFTER PURCHASING THE VAN MY WINDSHIELD WIPERS STARTED ON THEIR OWN AND WOULDN'T STOP NO MATTER WHAT SETTING YOU TURNED THE WIPER CONTROL TO. THAT WAS THE ONLY OTHER TIME WE'VE HAD THIS VAN IN THE SHOP OTHER THAN OIL CHANGES. WE PAID $179.00 TO FIX THE 'WIPER MECHANISM'. LOOKING BACK, I SEE THAT PROBLEM WAS SURELY RELATED TO THE FAILING "TIPM" THE TECHNICIAN EVEN STATED THAT THIS WAS CERTAINLY A RELATED ISSUE. THE VAN HAS SAT IN THE GARAGE UNABLE TO START THE LAST 40 DAYS. NOW THAT I'VE RESEARCHED DODGE AND THEIR HISTORY OF FAULTY TIPM'S, I AM HESITANT TO EVEN HAVE IT REPAIRED-BUT I NEED MY VAN. I CAN'T SELL IT TO ANYONE IN THIS CONDITION. IT'S MY DAILY DRIVER, AND HAS WAY TOO LOW MILEAGE TO GET RID OF IT. WE HAVE BEEN STUCK SHARING A VEHICLE. I'M READING ABOUT NUMEROUS OTHERS HAVING THIS SAME PROBLEM. DODGE, PLEASE DO THE RIGHT THING AND RECALL THE TIPM. *TR

04/20/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG2BR******
Summary

2011 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO PARTS TO COMPLETE RECALL NOT AVAILABLE AND REAR WINDOWS SWITCH DISCONNECTED BY DEALERSHIP. *SMD RECALL # 14V234000. *JB

04/20/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/16/2015
Components: ENGINE
Incident Date: 04/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE ENGINE AND ELECTRONIC THROTTLE CONTROL WARNING LIGHTS ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 169,000.

04/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/02/2014
Crash: No
Fire: No
Summary

THE VEHICLE STALL IN THE MIDDLE OF THE HIGHWAY, AND THE WATER PUMP WON'T SHUT OFF AND IT IS CAUSING THE BATTERY TO DIE AND OTHER ISSUES WITH THE CAR. AFTER SPENDING HUNDREDS OF DOLLARS TO LOOK INTO THE VEHICLE, IT WAS DETERMINED IT WAS THE TIPM. AFTER RESEARCH THERE ARE THOUSANDS OF CASES REGARDING FAULTY TIPM'S ON 2007-2012 CHRYSLER VEHICLES, INCLUDED MULTIPLE DEATHS. CHRYSLER SHOULD BE RESPONSIBLE TO ISSUES A RECALL IMMEDIATELY TO THE CUSTOMERS AFFECTED. *TR

04/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG1BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/27/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG5BR******
Summary

RECALL REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED BY DEALERSHIP DUE TO SAFETY RECALL. THE DEALERSHIP TOLD US THAT THE NEEDED REPAIR PART IS ONLY COMING IN SLOWLY NOW...(MARCH 27, 2015) AND THAT WE WILL BE NOTICED. WE HAVE NOT BEEN ABLE TO USE THE REAR WINDOWS FROM JULY 8, 2014....AM GETTING VERY FRUSTRATED... *TR

03/27/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG5BR******
Summary

ON JULY 8, 2014 WE HAD THE VAN OIL CHANGED WITH DEALERSHIP. WAS TOLD AFTER THE SERVICE THAT THEY DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH DUE TO SAFETY RECALL. THE PARTS ARE FINALLY COMING IN VERY SLOWLY AND WE WERE TOLD TODAY BY THE DEALERSHIP THAT THEY WILL NOTIFY US (WE ARE ON THE LIST). WE HAVE NOT BEEN ABLE TO USE THE REAR WINDOWS SINCE JULY....OVER 8 MONTHS AGO!!!.... GETTING VERY FRUSTRATED...HAVE BEEN ON HOLD WITH CHRYSLER NOW FOR 38 MINUTES!!... *TR

03/25/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG5BR******
Summary

VEHICLE WOULD NOT START ALL THE TIME. A FEW TIMES IT THE ENGINE STOPPED RUNNING WHILE DRIVING-NO WARNING. DIAGNOSED AS FAULTY TIPM. COST OVER $1000 TO FIX. CHRYSLER HAS RECALLED SOME VEHICLES BUT NOT THE 2011 DODGE GRAND CARAVAN. *TR

03/21/2015
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG4BR******
Summary

VEHICLE WOULD NOT START AND WHEN IT DID IT WOULD RUN AT A FAST IDLE THEN IT WOULD GO IN TO LIMP MODE WHILE DRIVING ON THE ROAD, LEAVING THE VEHICLE WITH LITTLE TO NO POWER TO MOVE OUT OF THE WAY OF TRAFFIC IN THE MIDDLE ON AN INTERSECTION WHEN THE VEHICLE WENT IN TO LIMP MODE. VEHICLE WOULD LOSE ALL ENGINE POWER WHILE ACCELERATING TO SPEED AT RANDOM TIMES (MAKING THE VEHICLE BOGS DOWN) MAKING THE DRIVER AND ANY PASSENGERS GET THROWN FORWARD AND THEN BE THROWN BACK WHEN ENGINE POWER WOULD COME BACK. VEHICLE WAS ALSO GIVING ME PROBLEMS WITH THE AUTOMATIC SIDE DOORS NOT OPENING AND CLOSING AND THE HVAC SYSTEM WOULD COME ON BY ITS SELF AT RANDOM TIMES. THE DEALER REPLACED THE BATTERY (THAT I HAD TO PAY FOR) STATING THAT WAS THE REASON FOR ALL OF THE PROBLEMS I WAS HAVING. AFTER GETTING VEHICLE BACK EVERYTHING WAS GOOD FOR A FEW DAYS THEN WENT BACK TO DOING ALL OF THE SAME PROBLEMS WITHIN A FEW DAY OF GETTING VEHICLE BACK FORM DEALER. TOOK VEHICLE BACK TO DEALER FOR THE 2ND TIME AND THEY REPLACED THE PCM (2ND TIME THE PCM HAD BEEN REPLACE SINCE PURCHASED 12/31/2011) & THROTTLE BODY (THAT I HAD TO PAY THE DEDUCTIBLE). VEHICLE WAS STILL HAVING THE SAME PROBLEMS SO I TOOK IT BACK TO THE DEALER FOR THE 3RD TIME WITHIN A 18 DAY PERIOD. THE SERVICE ADVISOR TOLD ME THAT I COULD BE THE TIPM BUT THEY WOULD HAVE TO SEE IT ACT UP BEFORE THEY COULD REPLACE THE PART, DEALER TOLD ME THAT THE TIPM WAS THE CAUSE OF ALL THE PROBLEMS. THE TIPM WAS REPLACED (HAD TO PAY FOR PARTIAL OF THE COST) AND EVERYTHING WAS WORKING AGAIN. I FEEL THAT EVEN WITH THE TIPM REPLACED THAT I COULD STILL HAVE GOTTEN A POORLY MADE PART AS A REPLACEMENT. I FEEL AT TIME WHILE DRIVING THAT SOME OF THE PROBLEMS ARE STARTING ALL OVER AGAIN, LIKE THE SLIDING DOOR NOT WORKING AND THE HVAC SYSTEM TURNING ON BY ITS SELF. ON 1/22/15 I HAD A FUEL INJECTOR GO BAD AND HAD TO BE REPLACED, MAYBE DUE TO THE TIPM? *TR

03/20/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/5/15*CN THE RECALL REPAIR WAS COMPLETED. UPDATED 05/12/15*JB

03/20/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG1BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/21/15*CN THE CONSUMER STATED IT HAD BEEN OVER A YEAR AND THE PARTS TO REPAIR THE VEHICLE HAD NOT BECOME AVAILABLE. UPDATED 6/26/2015 *JS

03/17/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/17/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

03/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG6BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/11/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DGXBR******
Summary

TL*THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG1BR******
Summary

THE TOTALLY INTEGRATED POWER MODULE (TIPM) WAS DIAGNOSED AS BEING DEFECTIVE. I WAS WITHOUT A VEHICLE FOR 3 MONTHS DUE TO A NATIONWIDE SHORTAGE. *TR

03/02/2015
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 11/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DGXBR******
Summary

THE PROBLEMS BEGAN WITH THE VEHICLE NOT STARTING ON THE FIRST ATTEMPT. SOMETIMES IT TAKES SEVERAL ATTEMPTS TO TURN OVER. THE WINDSHIELD WIPERS COME ON FOR NO REASON AND WON'T SHUT OFF FOR A WHILE. SOMETIMES THE FUEL PUMP CONTINUES TO RUN EVEN WHEN THE CAR IS TURNED OFF. THE BATTERY HAD BEEN DRAINED COMPLETELY AND NEEDED REPLACEMENT SHORTLY AFTER PURCHASE. *TR

02/27/2015
Components: SERVICE BRAKES
Incident Date: 02/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG5BR******
Summary

WE HAVE A 2011 DODGE GRAND CARAVAN. WE ARE GETTING TO THE POINT THAT THIS VAN IS NOT WORTH THE STRESS. WE DID NOT GET THIS VAN BRAND NEW HOWEVER IT DIDN'T HAVE MANY MILES, IF I REMEMBER RIGHT 62,000 ON IT. LESS THEN A YEAR AGO WE HAD TO FIX ALL FOUR BRAKES AND ROTORS (AT 65,000 MILES) . LAST WEEK WHEN IT WENT FOR INSPECTION (AT 73600 MILES) IT WOULDN'T PASS BECAUSE OF THE ROTORS, SO ONCE AGAIN WE HAD TO GET THEM FIXED. WE ARE ON DAY 7 AND ARE ALREADY SEEING THE SAME PROBLEM AND KNOWING WE WILL HAVE TO HAVE THEM FIXED AGAIN! I CAN TELL BY HOW THE VAN IS SQUEALING THAT WE ARE GOING TO HAVE TO REPLACE THE BRAKES AND ROTORS AGAIN SOON. WE HAVE ALREADY SPENT OVER $1500 IN THE SAME REPAIRS IN LESS THEN A YEAR. I HAVE LOOKED UP DODGE VANS AND I SEE A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM. SERIOUSLY I HAVE A FAMILY AND IF THESE BRAKES AND ROTORS FAIL I WILL NOT BE HAPPY. I DON'T UNDERSTAND HOW THERE IS NO RECALL AFTER FINDING SO MANY COMPLAINTS ON THE INTERNET ABOUT THIS VAN. *TR

02/26/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

02/25/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DEACTIVATED THE WINDOW SWITCH AND A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

02/17/2015
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG8BR******
Summary

IN AUGUST 2014 OUR DODGE GRAND CARAVAN (2011) BEGAN HAVING PROBLEMS STARTING UP IMMEDIATELY. THIS CONTINUED AND PROGRESSIVELY GOT WORSE AS TIME WENT ON. WE WERE FORCED TO TRY AND COAX THE VAN TO START BY TURNING THE IGNITION BACK AND FORTH FROM ACCY (ACCESSORY) TO START REPEATEDLY, AT TIMES FOR UP TO 30-45 MINUTES BEFORE IT WOULD START. WE EXPERIENCED THE VAN'S ENGINE SHUTTING OFF FOR NO REASON AT STOPLIGHTS AND IN THE MIDDLE OF DRIVING. AT ONE POINT, THE FUEL PUMP WOULD NOT TURN OFF EVEN THOUGH THE VAN WAS OFF AND THE KEY REMOVED FROM THE IGNITION. WE WERE FORCED TO DISCONNECT THE BATTERY EVERY TIME WE GOT OUT OF THE VEHICLE SO AS NOT TO CAUSE POSSIBLE OVERHEATING OF THE FUEL PUMP. ONCE THE FUEL PUMP STOPPED RUNNING WE WERE UNABLE TO START THE VAN AT ALL, LEAVING MY STRANDED IN MY VEHICLE UNTIL I COULD BE PICKED UP. BECAUSE THIS IS OUR ONLY VEHICLE WE WERE FORCED TO GET THE TIPM REPLACED WHICH COST $1114.68. *TR

02/09/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN7DG1BR******
Summary

THE CAR HAVE 5 PROBLEMS : A) THE CAR NOT START THE ENGINE IN THE MORNING ,CONSUME THE BATTERY POWER WITHOUT ANY REASON ,THE FUEL PUMP CONTINUE TO RUN AND THE CAR IS OFF. THE CAR STOP RUNNING WHILE DRIVING PUT AT RISK THE PEOPLE IN THE CAR.SOMETIMES I HAVE TO CRANK THE ENGINE FOR ABOUT 15 MINUTES AND THEN THE CAR RUN. I KNOW THAT THIS PROBLEMS IS THE SAME AS ABOUT 188,723 MORE VEHICLES . I TALK TO CHRYSLER AND THEY SAID MY CAR IS FROM CANADA AND DON'T HAVE THAT PROBLEMS .BUT THE CAR DO EXACTLY THE SAME AS THE OTHERS AND HAVE THE SAME PROBLEMS .PLEASE SOME BODY HELP ME QUICK.BECAUSE I NEED THE CAR AND I AM STILL PAY TO THE BANK THE CAR THAT ITS NOT RUNNING WELL .I AM AFRAID TO USE THE CAR OR HAVE AN ACCIDENT. *TR

01/27/2015
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DGXBR******
Summary

VEHICLE STALLED 6 TIMES WHILE TRAVELING ON EXPRESSWAY 70-75 MPH ,LIGHTS GOING ON AND OFF...LOSS OF POWER STEERING AND BRAKES WHEN STALLED. TOOK VEHICLE TO DEALERSHIP WHO COULD NOT DUPLICATE. THEY HAD BEEN CONFERRING WITH DODGE REPRESENTATIVE WHO AFTER 1 WEEK STATED TO GIVE VEHICLE BACK TO CUSTOMER. AFTER EXTENSIVE RESEARCH I FEEL IT IS A FAULTY TIPM, HOWEVER DODGE APPARENTLY DOES NOT THINK SO. SO I HAVE A VEHICLE THAT CAN STALL AT ANY TIME...DODGE KNOWS THERE IS A PROBLEM AND THEY JUST DON'T CARE. I WILL SAY THE DEALERSHIP WAS GREAT, FREE LOANER CAR, NO CHARGE FOR DIAGNOSTIC AND THEY GENUINELY FELT BAD TO HAND THE CAR BACK OVER...I DID NOT BUY MY VEHICLE FROM THIS DEALERSHIP, HOWEVER THEY TREATED ME AS IF I WAS A CUSTOMER OF THEIRS. *TR

01/23/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG3BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG4BR******
Summary

TL* THE CONTACT OWNS 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PAM

01/20/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

01/17/2015
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
Incident Date: 12/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG1BR******
Summary

I WAS DRIVING TO GO PICK UP MY WIFE AND I WAS ON A BACK TWO LANE ROAD WHEN MY VAN JUST SHUT OFF. I PUT IT IN NEUTRAL AND IT TOOK A COUPLE OF TIMES TO RESTART BUT EVENTUALLY DID. SINCE THEN MY VEHICLE HAS HAD A FEW ISSUES WITH STARTING. I HAVE HAD A MECHANIC LOOK AT IT BUT HE SEES NOTHING WRONG. IT ALSO HAPPENED TO MY WIFE WHILE TRAVELING DOWN THE ROAD. SHE WAS AT A TRAFFIC LIGHT WHEN IT JUST TURNED GREEN. SHE PUT HER FOOT ON THE ACCELERATOR AND IT STOPPED IN HEAVY TRAFFIC. SHE WAS WITH MY YOUNGEST SON AND HE WAS SCARED TO DEATH. WE KEEP HAVING TO HAVE ROAD SIDE ASSISTANCE TO COME JUMP START IT. TODAY JANUARY 17, 2015 THE MAN COME OUT TO JUMP START IT AND IT IS COMPLETELY DEAD. WE USED TO HEAR THIS SOUND LIKE AIR COMING FROM THE REAR DRIVER SIDE TIRE BUT NOTHING NOW. HE SAID TO ME IT MAY BE A FUEL PUMP. *TR

01/16/2015
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG9BR******
Summary

2011 DODGE GRAND CARAVAN 3.6L - PROBLEMS BEGIN AROUND SEPTEMBER WITH ISSUES CRANKING THE VEHICLE. THE ENGINE WOULD TURN OVER BUT IT WAS HAVING TROUBLE PICKING UP THE FUEL. AFTER SEVERAL ATTEMPTS THE VAN WOULD START AND RUN FINE IN THE BEGINNING. THE ISSUE PROGRESSIVELY GOT WORSE AND MORE COMPLEX. ON SEVERAL OCCASION WHILE DRIVING, THE VEHICLE LOST FUEL PRESSURE AND STALLED MOMENTARILY , THEN PICKED UP FUEL AGAIN. IN NOVEMBER THE FUEL PUMP BEGIN NOT SHUTTING OFF AFTER THE IGNITION HAD BEEN SWITCHED OFF AND OTHER TIMES IT WOULD NOT PUMP AT ALL. AROUND THE FIRST OF JANUARY THE VEHICLE STRANDED US ON VACATION FOR 7 HOURS ONLY TO CRANK ONCE WE JUMPED THE VAN WITH ANOTHER VEHICLE. AFTER THAT THE ONLY WAY I COULD START THE VEHICLE IN THE MORNING IS BY JUMPING IT WITH ANOTHER VEHICLE. THIS WEEK, THINKING THAT THERE WAS A SHORT IN THE FUEL PUMP I REPLACED IT ($300.00 PARTS ONLY) AND THE PROBLEM CONTINUED. THE FUEL PUMP FUSE (M25) WAS NOT BLOWN BUT THERE WAS NO POWER ON IT. I BYPASSED THE FUEL PUMP FUSE WITH THE REAR POWER ACCESSORY FUSE (M7) AND THE PUMP CAME ON WITH THE IGNITION SWITCH. WHILE THE FUSE IS BYPASSED THE VEHICLE STARTS AND RUNS FINE. AFTER RESEARCHING THE PROBLEM ONLINE IT APPEARS THAT I MAY HAVE A COMMON PROBLEM WITH THE TIPM. HOPING FOR A RECALL TO HELP WITH THIS COSTLY ISSUE. *TR

01/15/2015
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 06/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER SIDE DOOR PANEL AND PASSENGER SIDE DOOR PANEL OVERHEATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

01/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/15/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

01/14/2015
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN1AG7BR******
Summary

BOUGHT THIS USED VAN IN NOVEMBER AND HAD PROBLEMS WITH IT FROM THE TIME WE BOUGHT IT. THOUGHT IT WAS A TCIM FAILURE DODGE REPAIR SHOP SAID, NO, THE VIN NUMBER WAS NOT ONE THAT WAS AFFECTED BY TCIM FAILURE. HAD THE FUEL PUMP REPLACED BY ANOTHER SHOP. TOOK IT HOME AND WOULD NOT START AGAIN THE NEXT DAY. THE SHOP TOWED IT BACK AND FOUND THAT IT IS THE TCIM CAUSING THE FUEL PUMP FAILURE. WAITING TO SEE WHAT WILL BE THE ADDITIONAL COST, BESIDES THE $600 + TO CHANGE THE FUEL PUMP.

01/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE SPECIFICS OF THE FAILURE WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 93,400. UPDATED 03/17/15*LJ UPDATED 6/18/2015 *JS

01/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE CONTACT STATED THAT THE DEALER DISCONNECTED THE VENT WINDOW SWITCH. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/10/15*LJ UPDATED 9/15/2017*CN

01/10/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG4BR******
Summary

BONIFACE HEIRS DODGE IN MERRITT ISLAND, FLORIDA DISABLE THE REAR QUARTER WINDOW SWITCH DUE TO A FIRE HAZARD - THE SWITCH CATCHING FIRE - WELL IT HAS BEEN 7 MONTHS AND THEY KEEP SAYING DODGE HAS NOT SENT THEM A SWITCH - ONE REASON I BOUGHT THE VAN WAS THE REAR QUARTER VENT WINDOWS - MY HUBBY SMOKES AND IT IS GOOD VENTILATION ALONG WITH HIS PASSENGER WINDOW OPEN - WELL NOW THE SMOKE STAYS IN THE VAN - AND WHEN I CALL OR GO IN AND ASK ABOUT THE SWITCH - I GET THE RUN AROUND AND I CAN'T AFFORD TO BUY ANOTHER VAN - AND IF I DO THEN IT WILL HAVE THE SAME PROBLEM - ALL I REALLY WANT IS A GOOD SWITCH AND IT FIXED SO THAT MY VAN WILL WORK LIKE IT DID WHEN I BOUGHT IT. CAN YOU HELP ME WITH THAT - I REALIZE I AM ONLY 1 PERSON AND A WOMEN AT THAT - BUT WE BUY CARS AND ALL TYPES OF THINGS. *TR

01/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG3BR******
Summary

SAFETY RECALL P25/NHTSA 14V-234 ON THE REAR QUARTER VENT WINDOW SWITCH. DEALER OFFERED TO DISCONNECT UNTIL PART COMES IN. I DECLINED, I HAVE SINCE CALLED 3 OTHER TIMES TO SEE IF THE PART IS IN, BUT THE PART IS NEVER IN. *TR

01/08/2015
Components: ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 10/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG7BR******
Summary

REAR QUARTER VENT WINDOW, SWITCH WAS RECALLED I TOOK IT TO MY DODGE DEALER THEY DISCONNECTED THE SWITCH AND SAID THEY WOULD REPLACE IT . I HAVE CALLED FOUR TIMES NOW AND EVERY TIME I TOLD THEY HAVE NO PARTS TO REPLACE IT . I ASKED HOW LONG IT WOULD BE THEY DON'T KNOW COULD BE 6 MORE MONTHS. *TR

01/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/02/2014
Crash: No
Fire: No
Summary

TL-THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR

01/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG0BR******
Summary

TL- THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT FOR TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO A DEALER, WHO DISCONNECTED THE VENT WINDOWS AND STATED THAT SHE WOULD RECEIVE A SECOND NOTICE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. DJR

01/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG1BR******
Summary

THIS STARTED IN JULY OF 2014. WE NOTICED THAT AT FIRST THE WIPERS WOULD STOP RANDOMLY AND AFTER SHUTTING THEM OFF THEY WOULD NOT GO TO THEIR HOME PLACE. THIS APPEARED VERY RANDOM AND DID NOT ALARM US. BUT WHAT DID WAS THE VEHICLE WOULD RANDOMLY NOT START. IT WOULD CRANK BUT NOT TURN OVER. WE WOULD TURN THE KEY BACK OFF THEN TRY AND START AGAIN AND IT WOULD BE FINE. HOWEVER FOR THE LAST 2 WEEKS THIS HAS INCREASINGLY WORSENED. THE VEHICLE WILL TAKE UP TO 15 MINUTES TO START. IT WILL SOMETIMES START AND DIE, THEN NOT START FOR SEVERAL MINUTES. AFTER HAVING A LOCAL SHOP CHECK THIS ISSUE OUT THEY HAVE DETERMINED THAT THE TOTALLY INTEGRATED POWER MODULE IS FAULTY AND WILL NEED TO BE REPLACED TO RESOLVE THIS ISSUE. AT A COST OF $505 FOR THE PART AND SEVERAL MORE HUNDRED DOLLARS FOR THE LABOR THIS HAS BEEN AN EXTREMELY COSTLY FIX. *TR

01/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/06/2015
Components: UNKNOWN OR OTHER
Incident Date: 12/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG4BR******
Summary

THE VAN HAS HAD A NUMBER OF RECENT ISSUES WITH NOT STARTING, OR STALLING AFTER THE CAR WAS ALREADY RUNNING. BOTH ISSUES ARE DANGEROUS (BEING STRANDED OR CAR CUTTING OFF RANDOMLY). THE DEALERSHIP SAID THEY HAD TO REPLACE THE TIPM. AFTER DOING RESEARCH ON MY OWN, THIS APPEARS TO BE A COMMON ISSUE, AND THE REPAIR IS OVER $1000. I CAN'T BELIEVE THERE HAS NOT YET BEEN A RECALL FOR THIS, BUT FEEL STRONGLY THAT ONE SHOULD BE ISSUED.

01/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG6BR******
Summary

OUR VAN WOULD NOT START. THE KEY WAS STUCK IN THE IGNITION, SO I HAD THE VAN JUMPED, THEN TOWED TO THE DEALER WHO SAID THAT THE BATTERY CONNECTORS WERE LOOSE AND THAT WAS THE ISSUE WITH THE NON-START. WE GET THE VAN BACK AND EXACTLY ONE WEEK LATER, THE VAN WILL NOT START AGAIN. THIS TIME I CHECK THE BATTERY CABLES, THEY ARE GOOD, SO I TRY TO JUMP THE VAN. THIS TIME NOTHING HAPPENS, SO I HAVE IT TOWED. THE TOW TRUCK DRIVER HAVING REMEMBERED ME FROM LAST WEEK SAYS HE THINKS ITS A BAD BATTERY AND HIS SHOP CAN INSTALL A NEW BATTERY NO PROBLEM. SO I TAKE HIS WORD. WE GET TO THEIR SHOP BUT THEY FIND THAT THE BATTERY IS NOT THE ISSUE. THEIR DIAGNOSTIC SHOWS THAT THE WIN MODULE NEEDS TO BE RESET AND POTENTIALLY THE ENTIRE SYSTEM NEEDED TO BE FLASHED. SO THEY GET THE VAN RUNNING AGAIN, I DRIVE IT HOME. THE NEXT DAY, DEAD. I TRY TO JUMP IT AGAIN, NOTHING AGAIN; HOWEVER, I AM NOW ARMED WITH POTENT INFORMATION. SO I HAVE THE VAN TOWED TO THE DEALER AGAIN. THEY REMEMBER ME TOO NOW. I TELL THEM WHAT WAS FOUND FROM THE DIAGNOSTIC RAN FROM THE SHOP. THUS FAR THEY ARE SAYING THAT EVERYTHING IS TESTING FINE BUT THEY ARE NOT SURE WHAT IS DRAINING THE BATTERY. I FEEL THEY ARE TOTALLY UNAWARE OF THE TIPM FAILURE THAT IS CURRENTLY UNDER INVESTIGATION. I WILL ALERT THEM OF THIS, BUT I AM NOT VERY HOPEFUL AS THE PART IS APPARENTLY ON A NATIONAL BACK ORDER. GOOD THING I HAVE A HUFFY. *TR

12/31/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG9BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

12/31/2014
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 12/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG9BR******
Summary

FOR 1 MONTH THE VEHICLE WAS DIFFICULT TO START. IT WOULD CRANK JUST FINE, BUT THE ENGINE WOULD NOT 'IGNITE' (ESPECIALLY WHEN COLD.) THE VEHICLE WOULD FINALLY START AFTER 5-10 LONG ATTEMPTS (TURNING THE ENGINE OVER AND OVER AND THEN TURNING THE KEY TO THE OFF POSITION BEFORE TRYING AGAIN.) THIS DIFFICULT STARTUP ISSUE LASTED FOR 4 WEEKS. AT THAT POINT THE VEHICLE BEGAN TO STALL AFTER RUNNING FOR 10 - 20 MINUTES (SOMETIMES WHILE DRIVING.) FINALLY, AFTER PARKING THE VEHICLE ONE EVENING, THE FUEL PUMP CONTINUED TO RUN AFTER THE ENGINE WAS SHUT OFF AND THE KEY WAS REMOVED. IT WASN'T NOTICED RIGHT AWAY, SO BY MORNING THE BATTERY WAS COMPLETELY DEAD. ALL MY RESEARCH INDICATED THE FUEL RELAY IS FAULTY. BUT THE RELAY IS BUILT INTO THE TIPM AND THERE IS NO EASY FIX. THIS SEEMS TO BE HAPPENING ON ALL 2011 CHRYSLER/DODGE VEHICLES AND THERE IS EVEN A RECALL ON THE DODGE DURANGO FOR THE ISSUE. THIS FAULTY TIPM NEEDS TO BE RECALLED AND REPLACED. MY LOCAL DEALERSHIP HAS SUGGESTED THAT I GET THE RELAY 'FIXED" USING THE FIX MENTIONED IN THE DURANGO RECALL. THE SERVICE ADVISER SUGGESTED IT WOULD BE AROUND $400 (NO GUARANTEE) AND THAT IT WOULD BE REIMBURSED IF THE RECALL WAS EXTENDED TO MY MAKE OF VEHICLE AT SOME POINT IN THE FUTURE. I'M WORRIED THAT THEY ARE GOING TO MAKE IT WORSE AND WRECK THE TIPM, WHICH IS A PART THAT COSTS OVER $1000 (AND HARD TO FIND.) I HOPE TO UPDATE THIS COMPLAINT AFTER THE VEHICLE IS 'FIXED.' *JS

12/29/2014
Components: TIRES,FUEL/PROPULSION SYSTEM
Incident Date: 10/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE FUEL PUMP FAILED TO SHUT OFF AFTER REMOVING THE KEY FROM THE IGNITION. AS A RESULT, THE BATTERY WAS DRAINED AND NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER SIDE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

12/24/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

12/18/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG3BR******
Summary

OUR 2011 DODGE GRAND CARAVAN STARTED HAVING MAJOR ELECTRICAL ISSUES, WHERE THE VEHICLE WOULD RUN, BUT THE BLINKERS, THE DASH LIGHTS, HEATER/AC, RADIO, AND BLUETOOTH WOULD ALL NOT WORK AT ONCE. THE WIN MODULE HAD TO BE REPLACED. AS SOON AS THAT WAS DONE, THE VEHICLE WOULD NOT START. THEN, SHORTLY AFTERWARDS, WHEN THE VEHICLE WAS PARKED IN OUR ENCLOSED GARAGE WE NOTICED A PHANTOM NOISE COMING FROM THE VEHICLE. AFTER INVESTIGATION WE WERE ABLE TO DETERMINE THAT THE VEHICLE HAD NOT TURNED ALL THE WAY OFF, BUT WAS IN FACT STILL RUNNING AND PRODUCING CARBON MONOXIDE. WE TRIED TURNING IT ON AND OFF AGAIN SEVERAL TIMES TO SEE IF IT WOULD TURN ALL OF THE WAY OFF, TO NO AVAIL. LET ME BE CLEAR. OUR VEHICLE WAS TURNED OFF. IT WAS IN AN ENCLOSED GARAGE WITH THE USUAL AMOUNT OF VENTILATION, I.E. VERY LITTLE. LIKE MOST HOMES, WE HAVE BEDROOMS BOTH ABOVE THE GARAGE, AS WELL AS ONE NEXT TO IT. SO, BEING UNABLE TO MAKE OUR CAR SAFE TO PARK IN THE GARAGE, WE HAD BACK IT OUT INTO THE DRIVEWAY, WHERE IT RAN UNTIL THE BATTERY DIED. THEN, MY HUSBAND, DROVE THE CAR TWICE TO THE REPAIR SHOPS AND BOTH TIMES THE ODOMETER STOPPED WORKING, THE GAS PEDAL WOULD NOT WORK, ALL DASHBOARD LIGHTS CAME ON, HE COULD NOT ACCELERATE, AND THE POWER STEERING WENT OUT. THE SECOND TIME IT DIED ON A MAIN ROAD, AND HAD TO BE TOWED. *TR

12/09/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. AFTER NUMEROUS ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. ADDITIONALLY, THE CONTACT STATED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) FAILED INTERMITTENTLY, BUT THE SPECIFICS OF THE FAILURE WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 78,000.

12/03/2014
Components: ENGINE
Incident Date: 11/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG6BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE SEIZED. THE VEHICLE WAS ABLE TO BE RESTARTED 10 MINUTES LATER. THE CONTACT BELIEVED THAT THE TOTALLY INTEGRATED POWER MODULE MALFUNCTIONED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

12/03/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG4BR******
Summary

ABOUT A YEAR AGO THE VEHICLE STARTED SPORADICALLY NOT COMING ON. BATTERY WAS REPLACED, THAT WAS NOT THE ISSUE, ALTERNATOR WAS TESTED, THAT WAS NOT THE ISSUE?ABOUT 3-4 MONTHS AGO THE PROBLEM GOT MUCH WORSE AND WOULD SOMETIMES TAKE 2-5 ATTEMPTS BEFORE THE CAR WOULD START. SOMETIMES IT WOULD START THEN IMMEDIATELY STALL. LAST WEEK IT JUST STOPPED RUNNING; WOULD NOT TURN ON AT ALL. TURNS OUT IT IS THE TIPM THAT HAS GONE BAD NOT ALLOWING THE FUEL RELAY TO WORK PROPERLY. THE PART IS AROUND $1200 TO REPLACE, IF YOU CAN EVEN FIND ONE. CHRYSLER/DODGE HAS RECALLED THIS IN VARIOUS OTHER VEHICLES BUT STILL REFUSES TO RECALL IT IN THE 2011-2012 DODGE GRAND CARAVAN. WE HAVE FRIENDS WHO ALSO HAVE A 2011 GRAND CARAVAN AND WERE HAVING THE SAME PROBLEMS BEFORE US. THEIR DEALER REPLACE ALL SORTS OF OTHER PARTS ON THE CAR BEFORE THEY TOOK IT TO A SHOP THAT TOLD THEM IT WAS THE TIPM; THE DODGE DEALERSHIP SAID THEY DOUBTED THAT WAS THE ISSUE BUT IF IT WAS THEY WOULD REPLACE IT FOR THEM AT NO COST. GUESS WHAT? IT TURNS OUT THAT WAS THE ISSUE AND NOW IT HAS BEEN REPLACED AND THEY HAVE NOT HAD AN ISSUE SINCE. I HAVE SINCE, AFTER MUCH RESEARCH ON THE INTERNET, MADE A BYPASS FOR THE VEHICLE; WHICH WILL WORK TEMPORARILY BUT IT WILL NOT BE A PERMANENT FIX. I WANT THEM TO FIX MY VEHICLE! *JS

12/03/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG5BR******
Summary

ON THANKSGIVING MORNING 2014, ME AND MY FAMILY WENT OUT TO GO TO VISIT FAMILY FOR THANKSGIVING DINNER, BUT THE VEHICLE WOULD NOT START. IT WOULD CRANK AND CRANK, BUT NEVER COME CLOSE TO TURNING OVER. THE GAS TANK WAS FULL, THE BATTERY WAS FINE, BUT CLEARLY IT WASN'T GETTING GAS. WE OBVIOUSLY COULDN'T GO ANYWHERE. AFTER USING OUR OTHER VEHICLE, WE MANAGED TO MAKE IT TO DINNER (THOUGH OBVIOUSLY LATE). THE NEXT DAY, I HAD THE CAR TOWED IN, AND SEVERAL DAYS LATER WHEN THE DEALERSHIP FINALLY HAD THE TIME TO ANALYZE WHAT WAS WRONG, I WAS NOTIFIED OF THE TIPM PROBLEM. SO FAR, IT'S BEEN NEARLY A WEEK AND THERE IS STILL NO FURTHER NEWS ON WHEN WE CAN GET IT FIXED. I'VE BEEN TOLD THERE ARE ONLY 300 TIPM'S IN THE COUNTRY AND THAT THEY ARE UNSURE WHEN THEY CAN GET THE PART. THUS FAR, I'VE BEEN TOLD THAT IT WOULD BE COVERED BY MY EXTENDED WARRANTY, AND THAT THE PART IS "APPROXIMATELY" $700 AND LABOR WOULD BE "ABOUT" $200, SO I DON'T YET KNOW WHAT IT'LL COST. I DO KNOW THAT IT WILL COST ME $50 FOR THE WARRANTY DEDUCTIBLE. WHILE THAT IS NOT A LARGE AMOUNT, THE MORE TROUBLING ISSUE IS THAT I'M NOW PAYING FOR THE LOAN AND INSURANCE ON A VEHICLE THAT I CANNOT USE FOR REASONS THAT WERE ENTIRELY OUT OF MY CONTROL AND FOR A PERIOD OF TIME THAT IS UNKNOWN. *JS

11/20/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG6BR******
Summary

VEHICLE WILL NOT START AND WILL STOP WHILE DRIVING. THREE DIFFERENT BATTERIES HAVE BEEN DRAINED TO THE POINT OF GOING BAD. DODGE SERVICE CENTER HAS IDENTIFIED THE PROBLEM AS A FAULTY TIPM (TOTALLY INTEGRATED POWER MODULE). *TR

11/18/2014
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/24/2014
Crash: No
Fire: No
Summary

BASES ON WHAT I FOUND WITH MY LOCAL MECHANIC AND ONLINE MY VAN A FAULTY TIPM. DODGE CURRENTLY HAS A RECALL OUT FOR OTHER VEHICLE WITH A BAD TIPM BUT CLAIMS MY VAN IN NOT AFFECTED BY IT. MY VAN HAS HARD STARTS OR IT WILL START THE STALL. IT TAKES ABOUT 8-10 TIMES BEFORE IT WILL START AND STAY RUNNING. ALSO MY FUEL PUMP WILL STAY RUNNING EVEN AFTER I TAKE THE KEY OUT. IF I DO NOT REMOVE THE FUEL PUMP FUSE THE PUMP WILL UNTIL THE BATTERY DIES. *TR

11/16/2014
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG1BR******
Summary

AFTER BEING TOLD BY THE DEALER OUR VAN WOULDN'T START DUE TO THE ALTERNATOR, WE DECIDED TO HAVE THE ALTERNATOR LOOKED AT. THE OTHER MECHANIC FOUND NOTHING TO BE WRONG WITH THE ALTERNATOR. THE DEALER ALSO SAID WE NEEDED OUR FUEL PUMP REPLACED. WE HAVE HAD OTHER VEHICLES THAT NEEDED FUEL PUMPS REPLACED AND WHEN THE FUEL PUMP WENT OUT WE WERE NOT ABLE TO DRIVE IT AT ALL. MY HUSBAND WAS AT AN APPOINTMENT AND AFTER TURNING OFF VAN HE HEARD SOMETHING RUNNING. THE SOUND WAS TRACKED TO THE FUEL PUMP. SO THE DEALER WASTED OUR TIME AND MONEY ALL THE TIME TRYING TO HAVE US REPLACE PARTS THAT WOULD NOT HAVE CORRECTED THE PROBLEM. AFTER CALLING AND TRYING TO GET A FUEL PUMP REGULATOR WE DISCOVERED THE FUEL PUMP REGULATOR IS BUILT INTO THE TIPM. WE HAVE A FAULTY TIPM. I WISH DODGE WOULD GET OFF THEIR BUTT AND ISSUE A RECALL ALREADY. THE ONLY WAY A CAN SHUT THE FUEL PUMP OFF IS TO UNHOOK THE BATTERY. *TR

11/14/2014
Components: ENGINE
Incident Date: 11/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG3BR******
Summary

I WAS DRIVING DOWN THE ROAD AND MY CAR JUST STOPPED RUNNING. I HAD TO PULL OVER TO THE SIDE OF THE ROAD WHICH IS VERY DIFFICULT BECAUSE THE POWER STEERING DOESN'T WORK ONCE IT DIES. I HAD JUST LEFT MY HOUSE, HADN'T DROVE 1/2 MILE. I ALSO TOOK MY VEHICLE THIS MORNING TO HAVE THE BATTERY, ALTERNATOR AND STARTER CHECKED BECAUSE IT HAS A TENDENCY TO NOT WANT TO START. IT WILL JUST MAKE THE NOISE LIKE IT'S TURNING OVER AND TAKE ABOUT 5-6 TRIES BEFORE IT WILL TURN OVER. PLEASE INCLUDE 2011 MODELS IN YOUR IGNITION RECALL BEFORE SOMEONE GETS HURT FROM THERE VEHICLE DYING WHILE DRIVING DOWN THE ROAD. I GOT LUCKY I WAS STILL IN MY SUB DIVISION AND NOT ON THE MAIN ROAD. *TR

11/13/2014
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DGXBR******
Summary

THE CAR CUT OFF WHILE DRIVING, A WEEK BEFORE I TOOK THE CAR TO THE DEALER COMPLAINING ABOUT THE CAR NO STARTING INTERMITTENT. THE DEALER RETURN THE CAR SAYING NO PROBLEM FOUND. AFTER THIS HAPPENS CUTTING OFF WHILE DRIVING, I TOOK THE CAR AGAIN TO THE DEALER, THIS TIME THE DEALER REPLACE THE "TIPM" P/N 68244893AA, I WAS CHARGED $890.10, THE DEALER MECHANIC INFORMED ME THAT THIS IS WELL KNOWN PROBLEM, FOR THE SAFETY OF OTHER PLEASE FORCE CHRYSLER TO RECALL THIS "TIPM" AS THEY DID TO THE SUV'S. *TR

11/10/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG3BR******
Summary

MY VAN WILL TRY TO START BUT IT JUST KEEPS TRYING TO TURN OVER. I HAVE TO MANUALLY TURN THE KEY BACK OFF AND WAIT, IT USUALLY TAKES ABOUT 3 TIMES FOR IT TO ACTUALLY START. IT MAKES THE CLICKING NOISE LIKE ITS A STARTER OR BATTERY BUT BOTH HAVE BEEN CHECKED AND ARE FINE. *TR

11/08/2014
Components: ENGINE
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG1BR******
Summary

VAN TRIES TO START BUT JUST CAN'T TURN OVER. IT STALLED WHILE TRYING TO PULL OUT IN TRAFFIC. TOOK IT TO THE DEALER WHERE THEY FIRST TOLD ME IT WAS THE ALTERNATOR. WHEN I TRIED TO LEAVE THE VAN WOULDN'T START. THEY TRIED TO JUMP START IT AND IT WOULDN'T WORK. THEY ASKED ME TO LEAVE IT OVER NIGHT. THE NEXT DAY I RECEIVE A CALL FROM THE DEALER. THEY TELL ME NOT ONLY IN MY ALTERNATOR BAD BUT SO IS MY FUEL PUMP. I TELL THEM WE WILL COME GET IT TO MOVE IT OUT SIDE. 4 HOURS LATER I GET IN THE VAN TURN THE KEY AND IT STARTS. I DRIVE THE VAN HOME AND IT STARTS THE NEXT MORNING BUT NOT AT LUNCH. THIS VAN HAS LEFT ME AND MY FAMILY STRANDED SO MANY TIMES I COULD CRY. I AM JUST HOPING FOR A REPAIR I CAN AFFORD OR A RECALL. *TR

11/03/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG0BR******
Summary

MY VAN'S AIR CONDITIONING WASN'T WORKING SO I TOOK IT INTO THE DEALER...WHEN THEY GAVE IT BACK I HAD COLD AIR IN THE FRONT BUT NOT IN THE BACK, I TOOK IT BACK AGAIN, THEY FIXED THE AIR FOR THE FRONT BUT THEN THE FAN WASN'T WORKING AT ALL IN THE BACK VENTS, I TOOK IT BACK A 3 RD TIME FINALLY IT SEEMED FIXED, SINCE THEN I HAVE LOST CONTROL OF USING THE BUTTONS ON MY STEERING WHEEL, CRUISE CONTROL ONLY WORKS WHEN IT WANTS TO, AND MY VEHICLE WILL TURN OVER BUT HAS A HARD TIME STARTING, THEY HAVE CHANGED OUT THE STARTER MESSED WITH MY WIRING AND CHANGED OUT MY BATTERY, IT STILL ISN'T FIXED. NOW MY VENTS IN THE BACKSEATS ARE NOT BLOWING AIR AGAIN, THEY REPLACED THE STARTER, THE BATTERY AND STILL I AM HAVING ALL THESE PROBLEMS. COULD THIS HAVE TO DO WITH A RECALL THAT HASN'T BEEN DONE ON MY VEHICLE? ALSO I BOUGHT THE VAN NEW AND HAVE HAD A FEW PAINT JOBS TO FIX THE RUBBING OF THE SIDE DOORS THAT CAUSE MY PAINT TO RUB OFF ABOVE THE WHEEL WELLS, I FINALLY GAVE UP ON HAVING IT FIXED BUT I KNOW THIS IS AN ERROR ON CHRYSLER'S SIDE AS I CAN SHOW YOU ATLEAST TWO MORE GRAND CARAVAN'S SAME YEAR WITH THE SAME RUBBED OFF PAINT BECAUSE OF SIDE DOORS. VERY DISAPPOINTED IN BUYING MY FIRST BRAND NEW CARAVAN. *TR

10/21/2014
Components: AIR BAGS,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG1BR******
Summary

MY VAN SHUT OFF IN THE MIDDLE OF TRAFFIC ON NORTH ROXBORO ROAD ON THE WAY TO NORTHERN HIGH SCHOOL. I WAS PROTECTED UNTIL AAA CAME AND TOWED MY CAR TO THE DEALER. I RENTED A CAR AND I PAID FOR THE 1ST WEEK OF THE RENTAL AND THE OTHER WEEK WAS CARED FOR BY THE DEALER. IT IS UNKNOWN WHAT WAS WRONG WITH THE VEHICLE AT THIS POINT IN TIME. ONCE THIS HAPPENED, A FEW MONTHS LATER THE CAR BEGAN TO CUT OFF AT THE GAS STATION THE DAY BEFORE MY FAMILY WAS ABOUT TO TRAVEL OUT OF TOWN. ONCE IT CUT OFF WE HAD TO DRIVE ANOTHER CAR THAT WAS NOT WORKING WELL TO OUR DESTINATION. AAA JUMP STARTED MY VAN IN ORDER FOR ME TO GET BACK TO THE DEALERSHIP. THE ADVISED ME THAT I NEEDED A NEW BATTERY, HOWEVER THE DEALERSHIP I WAS TOLD THAT IF THE BATTERY WAS LOW AND I RECEIVED A JUMP START I SHOULD DRIVE THE CAR. I TRIED AND TURNED AROUND ONCE AGAIN TO THE DEALERSHIP. I WAITED 30 MINUTES BEFORE SOMEONE WAS ABLE TO PUSH MY VAN INTO THE LOT. MY CAR WAS HELD MOST OF THE DAY AND AT THE END OF THE DAY THEY TOLD ME I NEEDED A BATTERY. I CALLED MY HUSBAND TO DISCUSS THE MATTER, HE WANTED TO DISCUSS THE INFORMATION WITH THEM AND THEY WERE ASKING FOR A LARGE AMOUNT OF MONEY TO FIX NOT ONLY THE BATTERY, BUT THE ALTERNATOR AS WELL. THE ALTERNATOR WAS NOT THE PROBLEM I WAS TOLD ORIGINALLY. I HAD ONLY BROUGHT THE CAR TO THEIR LOCATION. THEY WANTED ALMOST A $1000.00 TO FIX MY VAN. I HAD AAA TOW MY VAN AWAY, AAA BROUGHT ME A NEW BATTERY AND THEY TESTED AND FOUND THAT THE ALTERNATOR WAS THE MAIN SOURCE OF MY PROBLEMS. THE LAST TIME MY VAN SHUT OFF IT HAD ALL OF THE LIGHTS ON. THE VOLTAGE LIGHT, THE ABS BRAKE LIGHTS, THE OIL LIGHTS, THE AIR BAG LIGHTS AND THE BATTERY LIGHT. IT HAS BEEN IN AND OUT OF COMMISSION. I HAD AT LEAST 3 INCIDENCES THAT INVOLVED MY CHILDREN AND FEEL THAT OUR LIVES WERE AT STAKE. I NEED TO HAVE A RESOLUTION IN THIS MATTER WITHOUT BEING REQUIRED TO BUY A NEW PLAN. I FEEL CHEATED. *TR

10/20/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG3BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/24/14*LJ

10/08/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/21/14*CN THE CONSUMER STATED THE SWITCH WAS DISCONNECTED. UPDATED 01/08/15

10/06/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 10/01/2014
Crash: Yes
Fire: No
Summary

LETTER FROM SENATOR ON BEHALF OF CONSTITUENT RE 2011 GRAND DODGE GRAND CARAVAN. *SMD THE CONSUMER STATED THE VEHICLE SUDDENLY ACCELERATED, WHEN SHE APPLIED THE BRAKE, AT 15 MPH. SHE CRASHED INTO HER NEIGHBOR'S GARAGE. *JB

09/26/2014
Components: ELECTRICAL SYSTEM,STRUCTURE,ENGINE
Incident Date: 09/25/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN5DGXBR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ENGINE FAILED TO START. IN ADDITION, THE CONTACT STATED THAT THE DRIVER SIDE DOOR INTERIOR PANEL CAUGHT FIRE. THE DEALER REPLACED THE DOOR AND PANEL WIRES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE INITIAL FAILURE. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO EXPERIENCE ELECTRICAL FAILURES WITH THE REAR DOOR MOTOR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000.

09/17/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN7DG0BR******
Summary

THE CHARGE LIGHT CAME ON. SHUT THE ENGINE OFF. RESTARTED ENGINE AND THE CHARGER LIGHT, TRACTION CONTROL LIGHTS CAME ON. TRIED DRIVING AND THE ENGINE WOULD NOT SHIFT OUT OF 1ST GEAR. TOOK THE VAN TO THE DODGE DEALER AND THEY TOLD ME THE ALTERNATOR NEEDED TO BE REPLACED. *TR

09/09/2014
Components: POWER TRAIN
Incident Date: 07/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE TOTAL INTEGRATED POWER MODULE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 69,800. UPDATED 10/22/14*CN THE CONSUMER STATED AT HIGH SPEED OR BUSY EXIT/ENTRANCE RAMP THE ENGINE, POWER STEERING, ETC. STALLED. THE DRIVER MANAGED TO PULL THE VEHICLE SAFELY TO THE SIDE OF THE ROAD. UPDATED 04/6/2015 *JS

08/22/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG0BR******
Summary

THE CAR STALLED AND STEERING BECAME VERY DIFFICULT WHILE DRIVING ON THRUWAY... I WAS ABLE TO GET CAR TO SIDE OF ROAD AND IT STARTED BACK UP BUT IT WAS PRETTY SCARY EVENT - I HAD MY THREE DAUGHTERS 2, 4 & 6 YEARS OLD IN THE CAR AT THE TIME. THIS HAS HAPPENED BEFORE ... I TOOK IT INTO THE DEALER 6 WEEKS AGO AND WAS INFORMED THAT THE TIPM IS DEFECTIVE AND THAT THEY ARE ON BACK ORDER - NO ETA ON REPAIR. I QUICK INTERNET SEARCH REVEALS QUITE A FEW PEOPLE WITH SIMILAR CARAVAN PROBLEMS... *TR

08/13/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG2BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT HAD TO MAKE REPEATED ATTEMPTS TO START THE VEHICLE. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE FAILURE COULD POSSIBLY BE CONTRIBUTED TO THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

08/05/2014
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG6BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. ONCE STARTED, THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS TAKEN TO THE DEALER. THE CONTACT WAS INFORMED THAT THE TOTALLY INTEGRATED POWER MODULE WAS FAULTY AND CAUSED THE FUEL PUMP TO MALFUNCTION. THE VEHICLE WAS NOT REPAIRED BECAUSE THE NECESSARY PART WAS ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

08/04/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/30/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN7DGXBR******
Summary

AFTER ARRIVING HOME FROM A 5 MILE TRIP, AFTER ABOUT 15 MINUTES OF DRIVING, PULLED IN DRIVEWAY, TURNED OFF VEHICLE, SAW SMOKE COMING FROM BUTTON ON AC UNIT WHICH CONTROLS THE SPEED OF AIRFLOW FOR THE AC. THE SMOKE INCREASED, SMELLED OF CHEMICALS AND WAS CLEARLY AN ELECTRICAL FIRE BURNING THROUGH AC KNOB. FIRE DEPARTMENT WAS CALLED. DASH REMOVED. FIRE WAS RECREATED BY FIREMAN TWICE. AC FUSES WERE DISCONNECTED FROM BATTERY BY FIREMAN. VAN WAS TOWED BY AAA TO DODGE DEALERSHIP FOR FURTHER INSPECTION/REPAIR. RENTAL CAR WAS PROVIDED BY DODGE AND COVERED FOR 5 DAYS. TODAY IS THE 5TH DAY AND DODGE IS STILL WORKING ON CAR. *TR

07/29/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG4BR******
Summary

DRIVING ON HIGHWAY AT 70 MPH. CHARGING LIGHT CAME ON. TESTED AT PARTS STORE AND PROBLEM IDENTIFIED AS ALTERNATOR. ONLY AFTERMARKET AVAILABLE WAS A MOPAR AND COST $400. FELL THIS IS A DESIGN FLAW AS THE CAR IS ONLY 3 YEARS OLD WITH 60K MILES. *JS

07/27/2014
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG0BR******
Summary

IN MY 2011 DODGE GRAND CARAVAN, WHILE TURNING THE KEY TO THE ON POSITION TO START THE CAR THE KEY GETS STUCK IN THE STARTING/ON POSITION MAKING THE CAR NOT TURN OVER BUT MAKE NOISE AS IF IM TRYING TO START THE CAR, WHILE ITS ALREADY STARTED & IT'S NOT. I PHYSICALLY HAVE TO TURN THE KEY BACK TO THE OFF POSITION BECAUSE IT WON'T SNAP BACK BY ITSELF. & KEEP TRYING AGAIN UNTIL IT WILL FINALLY START. ALSO WHILE DRIVING THE CAR, IT WILL SHUT OFF WITH NO WARNING CAUSING LOSS OF POWER STEERING, LEAVING ME TO FORCE THE CAR TO A SAFE ZONE TO PUT THE CAR IN PARK AND TRY TO TURN THE CAR ON. WHILE GOOGLING THIS PROBLEM I SEE THERE'S A PROBLEM WITH THE WIND MODULAR/DETENT RING/IGNITON SWITCH BEING RECALLED IN 2008-2010 MODELS. I TOOK IT TO DODGE DEALERSHIP SERVICE DEPARTMENT EXPLAINED THE PROBLEM AND THEY RAN A DIAGNOSIS, AND THEY CLEANED OUT THE IGNITION SWITCH AND UPDATED THE SYSTEM,AND TOLD ME TO REMOVE MY CAR KEY FROM MY KEY CHAIN AND THEN TOLD ME NOTHING WAS WRONG WITH THE CAR. EVERYDAY SINCE THEN THE PROBLEM SEEMS TO BE GETTING WORST. AND NATURALLY I'M OUTSIDE OF MY 36,000 LIMITED WARRANTY BY 2 MONTHS BY DATE AND 10 MILES OVER. (P.S) THIS SEEMS TO BE THE SAME PROBLEM THAT I SEEN IN THE NEWS THAT GM ORIGINALLY KNEW ABOUT THIS PROBLEM SINCE 2001 AND MY CAR IS A 2011 AND HERE IT IS 2014 WITH OVER 31 CRASHES AND 13 DEATHS OVER FAULTY IGNITION SWITCHES AND GM STILL CONTINUES TO PUT NOT ONLY MY FAMILY LIVES AT RISK BUT MANY OTHERS. *JS

07/23/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG4BR******
Summary

THE 2011 DODGE CARAVAN HAS A DEFECTIVE REAR VIEW CAMERA SCREEN - THE SCREEN CANNOT BE SEEN - WHEN THERE BRIGHT SUN....WHICH CAUSES A PROBLEM WHEN TRYING TO BACK UP...YOU CAN'T SEE WHAT'S BEHIND YOU...IT WILL CAUSE ACCIDENTS AND INJURIES... THE SCREEN IS TILTED WRONG...AND NEEDS A COVER... SEVERAL ATTEMPTS TO BRIGHTEN THE SCREEN HAVE FAILED.... *TR

07/22/2014
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 07/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG9BR******
Summary

I HAVE A 2011 DODGE GRAND CARAVAN WITH ABOUT 52,000 MILES ON IT. ON DAY THE RADIO JUST WENT OFF AND THEN TURNED BACK ON. IT DID THIS MULTIPLE TIMES BEFORE WE SENT IT IN TO THE SHOP. THEN ONE DAY IT WOULD NOT START. IT WOULD TURN OVER BUT WOULD NOT FIRE UNTIL I TRIED IT 6 TO 10 TIMES AND THEN IT WOULD START. WE TOOK IT IN TO THE DEALER FOR A MISFIRE IN CYLINDER #2 ( RECALL ON LEFT HEAD) BUT IT STARTED ALL THE TIME FOR THEM, UNTIL I WENT TO LEAVE, AND THEN NO START. THE TECH WAS ABLE TO DUPLICATE IT AND SAID WE WOULD TROUBLE SHOOT IT. A WEEK LATER THEY CALLED AND SAID IT IS MORE THEN LIKELY THE TIPM CAUSING THE PROBLEM AND THE PART IS BACKORDER NATIONALLY AND WOULD COST ME $1037 PLUS TAX FOR THE PARTS AND LABOR. IF IT IS BACK ORDERED THEN THERE IS A BIG PROBLEM AND CHRYSLER KNOWS ABOUT IT. I HOPE THEY ISSUE A RECALL SOON SO I CAN GET MY MONEY BACK. *TR

06/27/2014
Components: SEAT BELTS
Incident Date: 03/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE STEEL CABLE ATTACHED TO THE FRONT DRIVER SIDE SEAT BELT FRACTURED. AS A RESULT, THE SEAT BELT COULD NOT FUNCTION AS INTENDED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

06/12/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 05/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT STATED THAT THE HATCH BACK DOOR OPENED INDEPENDENTLY WITHOUT ENGAGING THE KEY LESS ENTRY. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATELY MILEAGE AT TIME OF FAILURE WAS 53,000.

06/03/2014
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 02/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG5BR******
Summary

I WOULD OCCASIONALLY SMELL SMOKE WHILE DRIVING THE FIRST FEW TIMES IT HAPPENED I PULLED OVER BUT NOTICED NO OBVIOUS SMOKE COMING FROM ANYWHERE, THIS WAS NEVER A CONSISTENT ONGOING PROBLEM MEANING I DON'T SMELL IT DAILY. SOMETIMES WHILE DRIVING AT MAYBE 40 MPH IF I GIVE IT A LITTLE MORE GAS TO SPEED UP A LITTLE IT WOULD SPEED UP MORE THAN I THOUGHT IT SHOULD. WHEN UNPLUGGING THE USB CORD INTO THE BOARD FOR MUSIC I CAN HEAR A LOUD NOISE THAT TYPICALLY IS ASSOCIATED WITH ELECTRICAL PROBLEMS. MOST RECENTLY MY A/C HAS BEGAN COMING ON AUTOMATICALLY, THIS BEGAN LAST WEEK AND HAS HAPPENED AT LEAST 5 TIMES SO FAR. SINCE THE A/C ISSUE I GOT ONLINE TO GOGGLE AD SEARCH FOR POSSIBLE RECALLS. I PLACED A CALL WITH A LOCAL DODGE DEALER TO EXPLAIN THE ISSUES I'M HAVING AND ASK ABOUT A RECALL, I WAS TOLD SOMEONE WOULD RETURN MY CALL BUT HAS NOT. THIS VAN HAS A RAMP INSTALLED IN IT AND IS USED TO TRANSPORT MY DAUGHTER WHO HAS SPECIAL NEEDS. I NEED THIS RESOLVED ASAP. *TR

06/02/2014
Components: STEERING,SERVICE BRAKES
Incident Date: 07/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG5BR******
Summary

WHEN TRYING TO STOP OR SLOW DOWN, STEERING WHEEL VIBRATES SO MUCH IT FEELS LIKE I WON'T BE ABLE TO HOLD ONTO IT. MY SON REPLACED THE ROTOR AND PADS ON FRONT BRAKES AS THEY SEEMED WORN. THEN IN APRIL 2014 WE TOOK THE CAR BACK TO THE DEALER BECAUSE BRAKES WERE GRINDING. THEY REPLACED ROTOR AND PADS AND THINGS SEEMED OK UNTIL MAY, WHEN BRAKES STARTED SQUEALING AND STEERING WHEEL VIBRATING AGAIN WHILE BRAKING.. TOOK CAR BACK TO DEALER ON MAY 21, AND ASKED THEM TO CHECK BRAKES, ROTATE TIRES, AND CHANGE OIL. THEY SAID BRAKES WERE IN THE "GREEN". STILL HAVING VIBRATION OF STEERING WHEEL WHILE BRAKING, SO I ASKED TO BRING IT IN FOR ANOTHER CHECK, AND NOW THEY SAY THE NEW ROTORS, (ABOUT 2 MONTHS OLD) SHOW SIGNS OF SIGNIFICANT WEAR. THEY ASKED ME IF I DROVE WITH BOTH FEET, AND I DO NOT. THEY VERIFIED MY COMPLAINT OF VIBRATION IN THE STEERING WHEEL, AND ASKED ME TO BRING THE CAR BACK IN ON THIS COMING FRIDAY. THE BRAKES SHOULD NOT BE WEARING OUT THIS QUICKLY... *TR

05/29/2014
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 09/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG9BR******
Summary

THE CONTACT HAS NOTICED THAT THE DISPLAY ON THE BACKUP DISPLAY IS VERY DARK DURING THE DAY MAKING IT VERY HARD TO SEE ANYTHING, SOMETIMES NOTHING AT ALL. ALSO THE CONTACT HAS HAD PROBLEMS WITH THE PASSENGER SIDE WINDOW SWITCH NOT FUNCTIONING CORRECTLY, SOMETIMES IT WORKS SOMETIMES IT DOES NOT. ALSO THERE IS A PROBLEM WITH THE DISPLAY FOR HEATING/COOLING SYSTEM, IT WILL ADJUST ITSELF WITH THE TEMPERATURE AND FAN, IT WILL BE ON FRONT AND BACK THEN GO TO JUST THE FRONT WITH A DIFFERENT TEMPERATURE AND FAN SETTING, IT WILL ALSO CHANGE SETTINGS GOING OVER BUMPS IN THE ROAD. IT DOES THIS WHEN THERE IS EXTREME TEMPERATURE CHANGES OR WHEN THERE IS ANY TYPE OF MOISTURE IN THE AIR, IT WILL BE FLICKER BACK AND FORTH CONSTANTLY NOT ALLOWING FOR MANUAL CHANGES OF TEMPERATURE OR FAN. *TR

05/22/2014
Components: ENGINE
Incident Date: 05/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG4BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40, THE VEHICLE STALLED AS THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AND RESUMED AS NORMAL. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,800.

04/26/2014
Components: UNKNOWN OR OTHER
Incident Date: 04/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG0BR******
Summary

SMOKE COMING FROM DRIVER SIDE REAR BRAKE. PULLED OVER AND INSPECTED. COMING FROM BRAKE. REMOVED TIRE AND SAW THAT THE EMERGENCY BRAKE WAS A ACTIVATED DUE TO A SPRING HAD BROKE. I HAVE P SPRING WAS RUSTED. WE HAVE HAD SIMILAR HEATING PROBLRMS IN THE PAST WITH BOTH REAR WHEELS.I HAVE PICTURES OF SPRING AT THE TIME OF INSPECTION ON THE SIDE OF THE HIGHWAY WITH ALL MY CHILDREN IN THE VEHICLE. THIS HAS BEEN A REACURRING PROBLEM WITH WHEELS OVER HEATING. WE EVEN TOOK IT TO THE DEALERSHIP IN THE PAST AND THEY SAID ALL LOOKS NORMAL?

03/17/2014
Components: POWER TRAIN
Incident Date: 03/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DGXBR******
Summary

I WAS TRAVELING THE SPEED LIMIT OF 70 MPH ON THE HIGHWAY AND HAD TO SLOW DOWN TO 50-55 MPH FOR A MERGING VEHICLE. WHEN I CHANGED LANES AND ACCELERATED, THE ENGINE REVVED UP TO 4000 RPM AND STUCK THERE, AND I WAS GOING OVER 80 VERY QUICKLY. I TOOK MY FOOT OFF THE ACCELERATOR AND THE VAN CONTINUED TO ACCELERATE. I PUT THE VAN IN NEUTRAL AND BRAKED, AND WAS ABLE TO GET OVER TO THE SHOULDER AND STOP AND TURN OFF THE ENGINE. VERY DANGEROUS SITUATION. I STARTED THE VAN BACK UP AND THE ENGINE WENT RIGHT BACK TO 4000 RPM - EXACTLY WHERE IT WAS BEFORE. I TURNED THE ENGINE OFF AND THEN REPEATED THE PROCESS ANOTHER 3 TIMES - STRAIGHT BACK TO 4000 RPM. I VERIFIED THAT THE ACCELERATOR WAS NOT STUCK ON ANYTHING. SINCE THE VAN HAS THE AUTO-MANUAL TRANSMISSION WHERE I CAN SHIFT MANUALLY, I STARTED THE VAN, AND IMMEDIATELY PUT IT IN DRIVE AND SHIFTED MANUALLY, AND THE ENGINE KICKED A FEW TIMES AND THEN BEGAN TO RUN NORMALLY. RAN NORMALLY ALL THE WAY HOME. CALLED A FEW DEALERS, NONE OF WHICH SEEMED TOO CONCERNED AND COULDN'T GET MY VAN IN FOR OVER A WEEK. WHEN I FINALLY GOT A DEALER TO LOOK AT IT, THEY PERFORMED A RECALL FOR THE POWERTRAIN CONTROL MODULE AND SAID EVERYTHING WAS WORKING FINE. THERE WAS NOTHING IN THE RECALL ABOUT THIS ISSUE, AND NONE OF THE SERVICE DEPTS I CALLED HAD HEARD OF IT. *TR

03/11/2014
Components: ENGINE
Incident Date: 03/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG6BR******
Summary

WE WERE PULLING OUT OF A PARKING LOT WHEN THE MOTOR STARTED MAKING A GRINDING SOUND. WE DROVE IT STRAIGHT HOME AND THE NEXT MORNING TOOK IT TO A LOCAL SHOP TO HAVE IT CHECKED OUT. THEY STATED THE SCREWS THAT WERE HOLDING THE ENGINE TO THE MOUNT HAD BEEN SHEARED OFF ON ONE SIDE AND THE ENGINE HAD FALLEN ONTO THE FRONT AXEL. THE SCREWS ON THE OTHER SIDE WERE COMPLETELY STRIPPED AND WERE ALSO IN THE PROCESS OF BEING SHEARED IN HALF. THE MECHANIC STATED HE FELT THIS WAS DUE TO THE ENGINE MOUNT SCREWS NOT BEING PROPERLY TIGHTENED AT THE FACTORY. WE TOOK IT TO THE LOCAL DODGE DEALERSHIP AND THEY STATED THEY COULD NOT DETERMINE HOW THIS HAD HAPPENED BECAUSE THE SCREWS WERE SHEARED OFF BUT THEY WOULD NOT CLAIM ANY FAULT. THEY ALSO STATED IT WOULD NOT BE COVERED UNDER OUR WARRANTY BECAUSE IT'S NOT PART OF THE POWER-TRAIN. THE VEHICLE IS ONLY THREE YEARS OLD AND TO HAVE THE MOTOR FALL OUT DURING DRIVING DOES NOT SEEM LIKE STANDARD WEAR AND TEAR. THE VEHICLE HAS NEVER BEEN INVOLVED IN ANY KIND OF ACCIDENT OR COLLISION AND HAS HAD ALL THE APPROPRIATE PREVENTATIVE MAINTENANCE AS OUTLINED BY DODGE. *TR

02/04/2014
Components: AIR BAGS
Incident Date: 01/02/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4RN3DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE DROVE OVER A SHEET OF ICE CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE ROLLED ONTO THE PASSENGER SIDE AND CONTINUED SLIDING UNTIL IT WENT INTO A DITCH. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 46,000.

01/23/2014
Components: POWER TRAIN
Incident Date: 04/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DGXBR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE POWER TRAIN CONTROL MODULE WAS REPROGRAMMED; HOWEVER, THE TRANSMISSION FAILURE WAS NOT CORRECTED. THE TRANSMISSION FAILED TO SHIFT INTO AUTOMATIC AND IT LOST THE ABILITY TO ACCELERATE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,248 AND THE CURRENT MILEAGE WAS 39,000.

01/09/2014
Components: VISIBILITY
Incident Date: 08/09/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HE ATTEMPTED TO ACTIVATE THE HEAT IN THE VEHICLE BUT IT ONLY EMITTED COOL AIR. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,000.

12/23/2013
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG4BR******
Summary

2011 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE PADS AND ROTOR PROBLEMS. *SMD THE CONSUMER STATED THE BRAKES NEEDED TO BE REPLACED PREMATURELY. THE RIGHT REAR BRAKE PADS BECAME METAL-TO-METAL WITH THE BRAKE ROTOR. THE CONSUMERS MECHANIC STATED THE BRAKE PADS WERE FROZEN ON THE CALIPER SLIDES, AND THE REAR BRAKES WERE THE SAME.

11/11/2013
Components: SERVICE BRAKES
Incident Date: 04/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG1BR******
Summary

EXCESSIVE NOISE AND STEERING WHEEL VIBRATION DURING NORMAL BRAKE APPLICATION. *TR

11/06/2013
Components: STRUCTURE
Incident Date: 08/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG6BR******
Summary

2011 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE AUTOMATIC SLIDING DOOR ISSUES. *SMD THE CONSUMER STATED THE AUTOMATIC DOORS WOULD CONTINUALLY CLOSE AFTER PARTIALLY OPENING. THE DOOR WOULD JUST RANDOMLY CLOSE, CAUSING INJURIES TO THE PASSENGERS. THE DEALER WAS UNABLE TO DUPLICATE THE ISSUE.

10/03/2013
Components: POWER TRAIN,VISIBILITY,STRUCTURE,TIRES,WHEELS
Incident Date: 01/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG7BR******
Summary

CONTINUED ISSUES REGARDING VEHICLE PERFORMANCE INCLUDING FRONT TIRES, TRANSMISSION, WINDOW SWITCH, SLIDING PASS. DOORS. FINANCED A 2011 DODGE GRAND CARAVAN ON JAN 25 2013, VIN # [XXX]. UPON DELIVERY I HAD ISSUES WITH CAR AND RETURNED TO DEALERSHIP THE NEX DAY. ISSUES INCLUDED HARD SHIFTING, CAR VEERING OFF THE ROAD AND SOME NOISES AND NO MANUALS OR PAPERWORK FOR WARRANTY. NUMEROUS REPAIRS WERE MADE ON CAR THROUGHOUT PAST 6 MONTHS SOME OF WHICH MADE ON CAR, SOME OF WHICH CAUSED OTHER ISSUES TO COME UP WITH REPAIRS INCLUDING FAILURE TO PROPERLY REPAIR THE CAR, BRAKE ISSUES, ALIGNMENT AND STEERING WHEEL, FRONT TIRES, SLIDING DOOR SCRAPING, TRANSMISSION ISSUES AND MORE. NUMEROUS UNSUCCESSFUL REPAIRS AND OTHER PROBLEMS NOT ADDRESSED OR UNWILLING. FRONT TIRES/ REAR NEVER MATCHED AND WERE SUPPOSE TO BE REPLACE PER SALES AND NEVER HAPPEN CAUSING TREADS TO SHOW AND STILL DOES, TRANSMISSION JERKS AND HESITATES, DOORS RIP PAINT OFF SIDE OF CAR AND SCRAPE. OTHER ISSUES INCLUDE PASSENGER DOOR WINDOW SWITCH AND PICKUP. ** 2 CHRYSLER CASES CREATED AGAINST DEALER TO FIX ISSUES. CASE # [XXX] CASE # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/17/2013
Components: TIRES
Incident Date: 08/08/2013
Crash: No
Fire: No
Summary

2011 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO DEFECTIVE VEHICLE TIRES. *SMD THE CONSUMER STATED HIS WIFE NOTICED THE LEFT FRONT TIRE WAS FLAT. THE TOW TRUCK DRIVER REMOVED THE TIRE, AND REPLACED IT WITH THE SPARE. AN INSPECTION OF THE TIRE, REVEALED HEAVY DETERIORATION INSIDE AND OUTSIDE THE RUBBER AND A SEPARATION OF THE RUBBER EXPOSING THE INNER METALS. THE DEALER AGREED TO REPLACE THE FAULTY THE TIRE. ALSO, THE TIRES ON THE REAR, WERE SHOWING THE SAME SIGNS, AS THE FRONT.

09/04/2013
Components: TIRES
Incident Date: 09/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG2BR******
Summary

AT 42,039 MILES ON A 2011 DODGE GRAND CARAVAN MY WIFE EXPERIENCED A SUSPICIOUS BLOWOUT ON A 225/65X17 MICHELIN ENERGY SAVER A/S TIRE WITH A 100T RATING. THE DOT # IS: M33T 00KX 1711. THIS IS A 65,000 MILE TIRE. NO FOREIGN OBJECTS WERE STRUCK. THE AIR PRESSURE, TIRE ROTATIONS, AND ALIGNMENTS WERE DONE IN A TIMELY FASHION. I NO LONGER FELT SAFE ON THESE TIRES AND REPLACED ALL 4 WITH ANOTHER BRAND. THIS WAS CLEARLY A MANUFACTURERS DEFECT. *JB

08/06/2013
Components: AIR BAGS
Incident Date: 07/18/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4RN3DG7BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER LOST CONSCIOUSNESS DUE TO A MEDICAL ISSUE. THE VEHICLE VEERED OFF THE ROADWAY AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT. THE DRIVER SUSTAINED BRUISES TO THE BODY FROM THE SEAT BELT WEBBING. THE FRONT SEAT PASSENGER WAS KILLED ON IMPACT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION CENTER. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

07/31/2013
Components: AIR BAGS
Incident Date: 07/14/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4RN5DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AND CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD AND BACK INJURIES, AND WAS TRANSPORTED TO THE HOSPITAL. THE FRONT PASSENGER SUSTAINED WHIPLASH INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 60,000.

07/30/2013
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 04/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DGXBR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AS THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT STATED THAT HE HAD TO SLOW THE VEHICLE DOWN IN ORDER TO REGAIN CONTROL. THE CONTACT ALSO STATED THAT A FEW WEEKS LATER, THE BRAKES FAILED AS HE DEPRESSED THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THERE WAS NOTHING WRONG WITH VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 28,903.

07/22/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG5BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN TRAVELING WITH THE CRUISE CONTROL SET AT ANY SPEED, THE VEHICLE WOULD ACCELERATE BEYOND THE SET SPEED LIMIT. THE FAILURE WAS MOST PROMINENT WHEN TRAVELING DOWNHILL AND THE VEHICLE WOULD CONTINUE TO ACCELERATE UNTIL THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT ALTHOUGH THE FAILURE WAS COMMON, THERE WAS NOT A REMEDY AVAILABLE TO RECTIFY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 34,000. *TR

07/01/2013
Components: SERVICE BRAKES
Incident Date: 10/19/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG2BR******
Summary

AFTER OWNING THE VAN ABOUT 1 1/2 YEARS I NOTICED THE BRAKES WERE HANGING UP CAUSING OVERHEATING. I TOOK THE VAN IN AND THEY SAID IT WAS DIRT STICKINGTO THE CALIPERS SO THE LUBRICATED IT UP, BUT SHORTLY AFTER IT DID IT AGAIN. AT 56,000 KMS I TOOK IT IN BECAUSE BRAKES DRAGGING AGAIN AND THIS TIME THEY SAID MY BRAKES WERE WORE OUT. I ONLY DRIVE HIGHWAY AND I AM AN INSTRUCTOR WHO TEACHES FUEL EFFICIENCY WHICH REDUCES WEAR ON BRAKES. THEY PUT NEW BRAKES AND ROTORS ON THE VAN AND 100 MILES LATER THE FRONT LEFT WHEEL IS OVERHEATING. THERE IS STILL RATTLES IN THE BRAKES. I TOOK THE VAN IN BEFORE SUMMER STARTED BECAUSE ON THE PASSENGER SIDE AIR VENT IT WOULD NOT GO TO COLD, ONLY HOT. I TOOK IT TO THE DEALER AND THEY SAID CHRYSLER IS AWARE OF THE PROBLEM AND DO NOT HAVE AN ANSWER TO THE PROBLEM. I KNOW ANOTHER 2011 DODGE CARAVAN OWNER AND HE IS HAVING THE SAME BRAKE PROBLEM. *TR

06/24/2013
Components: FUEL SYSTEM, GASOLINE,STRUCTURE
Incident Date: 06/23/2013
Crash: No
Fire: No
Summary

WHILE OPENING THE BACK DOOR OF THE MINIVAN, I NOTICED A HISSING SOUND COMING FROM THE SIDE OF THE VEHICLE. MY WIFE AND SON BOTH NOTICED IT A FEW MINUTES PRIOR TO ME OPENING THE DOOR. ABOUT 15 SECONDS AFTER I HAD OPENED IT, I HEARD A LOUD BANG AND THE ENTIRE GAS STRUT EXPLODED AT THE BASE AND SENT BROKEN PIECES FLYING ABOUT 15 FT INTO THE DRIVEWAY. I WAS HOLDING THE DOOR AT THE TIME AND THE FULL WEIGHT OBVIOUSLY WAS THEN UPON ME. UPON RESEARCHING THIS A BIT I NOTICED THAT SEVERAL MAJOR CAR MANUFACTURERS HAD ISSUED RECALLS BUT APPARENTLY DODGE HAS NOT YET. WELL I'M REPORTING THAT OUR 2011 DODGE GRAND CARAVAN HAS THE SAME ISSUE AND HAS THE STABILUS GAS STRUTS. I HONESTLY HOPE NO ONE GETS INJURED AND THANKFUL THAT WE WERE LUCKY IN THIS INSTANCE. HAD IT BEEN MY WIFE NOT HOLDING THE DOOR AND MY SON STANDING RIGHT THERE, THINGS COULD HAVE GONE DOWN QUITE DIFFERENTLY. *TR

06/07/2013
Components: SERVICE BRAKES
Incident Date: 05/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN7DG6BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ROTORS FAILED, WHILE DRIVING APPROXIMATELY 55 MPH. THE REAR AND FRONT END OF THE VEHICLE EMITTED A LOUD RATTLING NOISE WHEN THE BRAKE WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE FAILURE WAS LOCATED WITHIN THE ROTORS WHICH WERE WARPED AND CAUSED THE BRAKE PADS TO WEAR PREMATURELY. THE DEALER REPLACED THE ROTORS AND BRAKE PADS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 36,000.

05/03/2013
Components: LATCHES/LOCKS/LINKAGES,VISIBILITY/WIPER
Incident Date: 05/01/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ALL OF THE DOOR LOCKS ACTIVATED AND DISENGAGED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE WINDOWS OPENED AND CLOSED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE MASTER SWITCH HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. THE VIN WAS NOT AVAILABLE.

04/29/2013
Components: STRUCTURE
Incident Date: 04/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG0BR******
Summary

ON APRIL 10, 13 WE CAME HOME FROM THE GROCERY STORE. I GOT OUT OF THE VAN AND WENT AROUND TO THE LEFT SIDE TO UNBUCKLE MY 3YR OLD SON. I THEN WENT BACK TO THE BACK OF THE VAN TO GET THE GROCERY'S OUT. I HEARD THE SIDE DOOR CLOSING. THEN A YELL. WHEN MY SON GOT OUT OF THE VAN HE PUSHED THE BUTTON LIKE HE HAS MANY OF TIMES. HE MUST OF NOTICED SOMETHING IN THE VAN HE FORGOT AND WENT TO GRAB IT. THE DOOR SHUT COMPLETELY ON HIS RIGHT HAND. HE BROKE THE BONES IN HIS HAND AND NOW IS IN A CAST. THE BIG SELLER POINT FROM THE CAR DEALERS WERE ABOUT THE SENSOR AND SEE THIS AND SEE HOW IT STOPS. WELL IT DID NOT AND MY 3YR OLD NOW HAS A BROKEN HAND. *TR

04/22/2013
Components: ELECTRICAL SYSTEM
Incident Date: 05/15/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM MALFUNCTIONED, CAUSING THE DOORS AND WINDOWS TO FAIL. THE DOORS WOULD SLIDE OPEN AND THE WINDOWS WOULD OPEN AND CLOSE INDEPENDENTLY. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. THE DEALER COULD NOT IDENTIFY A PROBLEM WITH THE VEHICLE. THE CONTACT ALSO STATED THAT WHEN THE DOORS WERE LOCKED, THE DOORS COULD STILL BE OPENED WITHOUT UNLOCKING THE VEHICLE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 34,000. THE VIN WAS NOT AVAILABLE.

04/17/2013
Components: AIR BAGS
Incident Date: 01/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG4BR******
Summary

WE HAVE TAKEN THE VEHICLE MULTIPLE TIMES, THE AIRBAG LIGHT RANDOMLY TURNS ON, ESPECIALLY WITH TEMPERATURE CHANGES. THE DEALER SAYS THEY HAVE CHANGED THE CONNECTOR AND THE DEVICE, IT STILL RANDOMLY LIGHTS UP THE AIRBAG SYMBOL. *TR

02/19/2013
Components: STRUCTURE
Incident Date: 08/31/2011
Crash: No
Fire: No
Summary

1). NOTICED THAT THE AREA AROUND THE REAR LEFT SIDE OF THE VEHICLE (INTERIOR) GETS HOT. IT IS NOT THE SPEAKER AS THE SPEAKER IS WORKING PROPERLY AND THE AREA GETS HOT EVEN WHEN NOT USING THE RADIO. MY CONCERN IS THAT IS THE SIDE WHERE THE GAS PUMP IS AND HOPING THIS DOESN'T CAUSE A FIRE OR EXPLOSION. OUR 22 MONTH OLD BABY SITS ON THAT SIDE OF THE VAN. 2) NOTICED THAT THERE ARE SCRATCHES ABOVE THE REAR WHEEL HUB ON BOTH SIDES OF THE VAN, FROM BOTH SLIDING DOORS. 3) THERE IS A HARD SHUTTER FROM THE AUTOMATIC TRANSMISSION GOING FROM 1ST TO 2ND GEAR, WHENEVER THE SPEED HITS 10MPH. THE SHUTTER CAUSES THE VEHICLE TO HAVE A CLUNKING MOTION. 4) WHENEVER I START THE VEHICLE, THE RPMS WILL SHOOT UP AND DOWN AFTER 2 MINUTES, BEFORE GETTING TO NORMAL IDLE. *TR

02/12/2013
Components: STRUCTURE
Incident Date: 11/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG3BR******
Summary

THE SLIDING DOORS DO NOT HAVE AN AUTOMATIC STOP; WHEN THE KIDS GET IN AND OUT AND THE DOOR CLOSE BUTTON IS PUSHED, THE DOOR KEEPS GOING; EVEN WITH CHILDREN IN/OUT THE DOOR, ITEMS LAYING BETWEEN THE DOOR... I EVEN HAD MY HAND IN THE DOOR FOR TESTING AND THE DOOR WILL NOT STOP; IT WILL KEEP MOVING FORWARD TO CLOSE. WHAT A SAFETY ISSUE ESPECIALLY FOR A MINI VAN THAT IS DESIGNED FOR KIDS IN AND OUT. *TR

02/06/2013
Components: STRUCTURE
Incident Date: 02/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DGXBR******
Summary

THE VAN WAS PARKED AND I HAD THE PASSENGER REAR SIDE DOOR OPEN. I USED THE PUSH BUTTON FEATURE TO CLOSE THE DOOR AND REALIZED I HAD FORGOT SOMETHING ON THE FLOOR. I REACHED IN AND GRABBED IT AND THE DOOR HIT MY ARM AND INSTEAD OF STOPPING AND OPENING AGAIN IT CONTINUED TO CLOSE AND MY ARM WAS CAUGHT IN THE DOOR. THE DOOR DIDN'T STOP CLOSING UNTIL I REACHED OUT WITH MY LEFT HAND AND GRABBED THE HANDLE AND PULLED IT OFF OF MY ARM. MY ARM WAS BRUISED AND HAS BEEN SORE SINCE IT HAPPENED. THIS IS NOT THE FIRST TIME THE DOOR HASN'T RESPONDED AND RE-OPENED WHEN SOMETHING WAS IN THE WAY. THIS IS THE FIRST TIME ANYONE WAS INJURED. *TR

12/06/2012
Components: SERVICE BRAKES
Incident Date: 09/28/2012
Crash: No
Fire: No
Summary

WE OWNED A 2008 DODGE GRAND CARAVAN AND AT 59,000 MILES, IT NOT ONLY NEED NEW BRAKE PADS (WHICH WOULD BE NORMAL), BUT TO OUR SURPRISE IT NEEDED NEW ROTORS AS THE ORIGINAL ONES WERE SO WARPED THEY COULD NOT BE USED FOR THE NEW BRAKE PADS. WE WERE INFORMED THAT THE MANUFACTURER HAD ADDED AN EXTENDED WARRANTY FOR THE ROTORS AND WOULD BE COVERED UNDER THEIR EXTENDED WARRANTY. AFTER HAVING OTHER ISSUES WITH THE VAN, THE LIFE LONG DEALER WE WORK WITH TALKED US INTO TRADING FOR A 2011 DODGE CARAVAN, ASSURING THAT THE BRAKE AND ROTOR ISSUE HAD BEEN RESOLVED. IT HAS BEEN ONE YEAR AND THE NEW VAN NEEDED NEW BRAKES AND ROTORS AT ONLY 19,900. I WAS INFORMED THAT DODGE/CHRYSLER ADDED AN EXTENDED WARRANTY (ONCE AGAIN), BUT THIS TIME I GOT TO PAY A DEDUCTIBLE OF $50 (0-24,000 MILES). IF IT HAPPENS AGAIN BEFORE 36,000 MILES MY DEDUCTIBLE GOES UP. WHAT, I GET TO PAY FOR THEIR POOR PARTS PURCHASING? I HAVE INFORMED THE DEALER THAT THIS WILL BE THE LAST DODGE/CHRYSLER PRODUCT I WILL OWN. THEY HAVE TRIED TO TAKE CARE OF US, BUT WITH NO ASSISTANCE FROM THE MANUFACTURER. TOO BAD THAT THEY DO NOT WANT TO PROVIDE A QUALITY PRODUCT FOR CUSTOMERS AS THIS VAN IS A GREAT FAMILY VEHICLE, BUT WOULD HESITATE TO PUT MY GRANDCHILDREN IN IT. *TR

11/13/2012
Components: POWER TRAIN
Incident Date: 09/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DGXBR******
Summary

TL* THE CONTACT OWNS A 2001 DODG EGRAND CARAVAN. THE CONTACT STATED THAT THE WHEN THE VEHICLE WAS SHIFTED IN DRIVE AND THE STEERING WHEEL WAS TURN TO THE LEFT THE GEAR SHIFT GOES INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS TOLD THE VEHICLE HAD AN AUTOMATIC/ MANUAL TRANSMISSION THAT WAS ABLE TO SHIFT WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE SINCE THAT WAS HOW THE VEHICLE WAS DEISIGN. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 32,548.

09/20/2012
Components: VEHICLE SPEED CONTROL,EQUIPMENT
Incident Date: 08/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG3BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE ELECTRONIC THROTTLE CONTROL WARNING LAMP ILLUMINATED AND THE VEHICLE SUDDENLY DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,200 AND THE CURRENT MILEAGE WAS 37,800. ....UPDATED 10/11/12 *BF THE CONSUMER STATED ROYAL CHRYSLER DIAGNOSED THE FAILURE TO BE BECAUSE OF THE HANDICAPPED EQUIPMENT INSTALLED BY ACCESS UNLIMITED. UPDATED 10/17/2012 *JS

09/08/2012
Components: ELECTRICAL SYSTEM
Incident Date: 08/22/2012
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN3DG1BR******
Summary

WHILE DODGE CARAVAN WAS PARK IN FRONT OF DEALERSHIP BANKSTON FORD MINI VAN CAUGHT ON FIRE. NO ONE WAS IN VEHICLE AT THE TIME EXCEPT A PET. A PAGE OVER SPEAKER INFORMED ME THAT THE VAN WAS ON FIRE. BY THE TIME I REACHED THE SCENE "FLAMES" WERE COMING UP FROM THE FLOOR OF THE DRIVERS SEAT. "THE LEFT HAND FRONT CORNER" . PERSONNEL FROM WITHIN THE DEALERSHIP RAN OUT WITH FIRE EXTINGUISHER TO PUT FIRE OUT. DAMAGE REPORTED TO INSURANCE COMPANY . VEHICLE PURCHASE ON AUG 03,2012. INCIDENT OCCURRED ON AUG 22,2012 APPROX 1:00 THAT DAY.

08/03/2012
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 07/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG4BR******
Summary

START ENGINE, PUT INTO REVERSE, THE CHECK ENGINE LIGHT AND ESC LIGHT COMES ON. ONLY SEEMS TO EFFECT VEHICLE OPERATION WHEN DRIVING DOWN ROAD AND SLOWING DOWN TO MAKE TURN OR STOP. THEN IT SORT OF JERKS OR DOWNSHIFTS ROUGHLY. BOUGHT THIS VEHICLE USED ON JULY 13, 2012. THIS HAS HAPPENED 4 TIMES ALREADY. WHEN I TOOK IT BACK FOR THEM TO CHECK IT FOR CODES, THEY SAID NOTHING SHOWED UP AND JUST RESET IT. IT HAPPENED AGAIN BEFORE I GOT HOME. *TR

07/11/2012
Components: ENGINE
Incident Date: 05/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG1BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ACCELERATOR PEDAL DEPRESSED TO THE FLOOR AND THE ENGINE EXHIBITED A LOSS OF POWER. THERE WERE NO WARNING LIGHTS INDICATING THE FAILURE. THE FAILURE RECURRED OFTEN. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THERE WAS NO FAILURE AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WERE AWARE OF THE FAILURE FOR THIS MODEL, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 34,110.

06/20/2012
Components: POWER TRAIN,ENGINE
Incident Date: 12/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DG2BR******
Summary

WHEN VEHICLE IS STARTED, ENGINE RPMS SURGE UP AND DOWN, WILL NOT SETTLE FOR ABOUT 1-2 MINUTES. SOMETIMES IT WILL CAUSE CAR TO LAUNCH FORWARD AND CONTINUE TO KICK FORWARD UNINTENDED ONCE SHIFTED INTO "D" I HAVE TAKEN VEHICLE TO SEVERAL DEALERS, ON MULTIPLE OCCASIONS. THEY HAVE DONE NUMEROUS REPAIRS, BUT UNABLE TO FIND A FIX. PROBLEM HAS PROGRESSED TO MISFIRE AT HIGHWAY SPEEDS WHICH CAUSES A VIOLENT SHAKE UNTIL I MANUALLY DOWNSHIFT (WITH ELECTRIC SHIFTER) I HAVE MADE FORMAL COMPLAINTS TO CHRYSLER, BUT NO CALL BACKS. DEALER HAS FOUND CODES P0300, AND P0301 PENDING, STORED, AND ACTIVE ON VARIOUS TIMES. ACCORDING TO CHRYSLER MASTER TECH, CHRYSLER KNOWS OF DEFECT AND EFFECTS EARLY 3.6 PENTASTAR ENGINE, BUT HASN'T FOUND A FIX. WHAT MAKES THIS A SAFETY CONCERN, IS THAT I TO MERGE ON THE HIGHWAY, OR PASS A VEHICLE, I HAVE TO RACE THE ENGINE, AND HOPE THE ENGINE DOESN'T FAIL OR SHUT OFF. CURRENTLY, IM AWAITING ANOTHER APPOINTMENT WITH CHRYSLER, BUT KNOWING THERE ISN'T A FORMAL SOLUTION HAS ME CONCERN FOR THE SAFETY OF MY CHILDREN AS I DRIVE THEM AROUND. *JS

03/02/2012
Components: ENGINE AND ENGINE COOLING,ELECTRONIC STABILITY CONTROL
Incident Date: 09/28/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG9BR******
Summary

WHEN STARTING, THE ENGINE OCCASIONALLY MAKES A RATTLING NOISE AND CHECK ENGINE LIGHT COMES ON. I TOOK IT TO THE DEALER AND AFTER STATING THAT NO CODES WERE CAPTURED, THEY CLEARED THE CODE. THE CHECK ENGINE LIGHT CAME ON AGAIN SO I TOOK IT BACK AND THEY REPLACED THE CAM POSITION SENSOR, WHICH THEY SAID WOULD FIX IT. IT DIDN'T AND THE CHECK ENGINE LIGHT CONTINUES TO COME ON WITH A RATTLING AT THE START WHICH NOW OCCURS MORE FREQUENTLY. NOW THE TRACTION CONTROL LIGHT COMES ON AT THE START AND OCCASIONALLY WHEN DRIVING AT ROAD SPEEDS AND DRY CONDITIONS. THE VAN LOSES POWER AND IS SLOW TO ACCELERATE. I HAVE TO PULL OVER WHEN DRIVING, OR IF IT OCCURS AT STARTING, I HAVE TO SHUT THE VAN DOWN AND RESTART THE VAN AND THIS CORRECTS THE PROBLEM. THE NEXT TIME IT OCCURS, I WILL JUST DRIVE IT TO THE DEALER AND SHOW THEM BECAUSE THEY DON'T SEEM TO BELIEVE ME OR THEY TELL ME THERE IS NOTHING THEY CAN DO. I SEE THAT I AM NOW NOT THE ONLY ONE THAT THIS IS HAPPENING TOO. *TR

02/20/2012
Components: ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/03/2011
Crash: No
Fire: No
Summary

CHECK ENGINE LIGHT CAME ON IN EARLY DECEMBER. DEALER RESET THE ERROR CODE AND SAID IT WAS PROBABLY NOTHING. LIGHT CAME BACK ON A FEW DAYS LATER SO WE BROUGHT BACK TO THE DEALER - THE CONSULTED WITH CHRYSLER AND REPLACED THE CAM PHASERS AND SAID THAT SHOULD FIX THE PROBLEM. WITHIN A COUPLE OF DAYS THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT BOTH CAME ON AND THE CAR LOST ALL ABILITY TO ACCELERATE. DRIVING ON HIGHWAY AT 70MPH, GAS PEDAL TO THE GROUND DID NOTHING AND CAR COASTED TO 50MPH BEFORE IT WOULD LURCH FORWARD AND COAST BACK DOWN AND EVENTUALLY CORRECTED ITSELF BUT LIGHTS REMAINED ON. DEALER CONSULTED WITH CHRYSLER AGAIN AND THEY REPLACED THE CAM PHASER SENSORS AND SAID THAT SHOULD FIX IT. WITHIN A FEW DAYS SAME THING HAPPENED, DRIVING ON HIGHWAY, CHECK ENGINE AND TRACTION CONTROL LIGHT TURNED ON AND CAR LOST ALL ACCELERATION AND COASTED DOWN TO 50MPH AND WOULD LURCH FORWARD AND THEN COST DOWN - RPMS WOULDN'T GO ABOVE 1300RPM AND COULDN'T GET ACCELERATION BACK. TOOK CAR BACK TO DEALER (FORTUNATELY WAS ONLY A FEW MILES FROM THE DEALER) AND THEY HAD IT FOR 2 WEEKS AND CHRYSLER RECOMMENDED REPLACING BOTH WIRING HARNESSES AND THAT SHOULD FIX THE PROBLEM. WITHIN A WEEK, SAME PROBLEM, DRIVING ON HIGHWAY AT 70MPH - CHECK ENGINE AND TRACTION CONTROL LIGHT COMES ON, NO ABILITY TO ACCELERATE OR MAINTAIN SPEED, CAR COASTED DOWN TO 50MPH AND WOULD LURCH FORWARD AND COST BACK DOWN. RETURNING CAR TO DEALER AGAIN (MID FEBRUARY). QUITE DANGEROUS TO (REPEATEDLY) LOOSE ACCELERATION AND WITH NO ABILITY TO MAINTAIN SPEED WHEN DRIVING AT 70MPH ON A HIGHWAY. *TR

12/02/2011
Components: AIR BAGS
Incident Date: 11/14/2011
Crash: Yes
Fire: No
Summary

MY VEHICLE WAS TRAVELING AT APPROX 30 MPH WHEN ANOTHER VEHICLE PULLED OUT IN FRONT OF MY VEHICLE RESULTING IN A SIDE IMPACT. PASSENGER SIDE AIRBAG DEPLOYED BUT NOTHING OR NO ONE WAS IN THE PASSENGER SEAT. *TR

11/30/2011
Components: STRUCTURE
Incident Date: 08/31/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG4BR******
Summary

WE PURCHASED A WHITE 2011 DODGE GRAND CARAVAN 4/30/11, IT NOW HAS 24,000 MILES. WE HAVE NOTICED THAT BOTH SLIDING SIDE DOORS HAVE CAUSED LIKE EVENLY PLACED BLACK MARKS ON THE REAR WHEEL WELLS WHEN THE DOORS HAVE BEEN IN THE OPEN POSITION. BOTH DOOR INTERIORS HAVE MARKS WHERE THE DOORS HAVE MADE CONTACT WITH THE BODY MAKING THE FORE MENTIONED MARKS. WE HAVE MADE COMPUTER INQUIRY SEARCHING FOR "ANYONE WITH A DODGE GRAND CARAVAN HAVING ISSUES WITH THE SLIDING DOORS RUBBING?" AND HAVE HAD HITS ON THIS ISSUE. *KB

11/30/2011
Components: STRUCTURE
Incident Date: 08/31/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG4BR******
Summary

WE PURCHASED A WHITE 2011 DODGE GRAND CARAVAN 4/30/11, IT NOW HAS 24,000 MILES. WE HAVE NOTICED THAT BOTH SLIDING SIDE DOORS HAVE CAUSED LIKE EVENLY PLACED BLACK MARKS ON THE REAR WHEEL WELLS WHEN THE DOORS HAVE BEEN IN THE OPEN POSITION. BOTH DOOR INTERIORS HAVE MARKS WHERE THE DOORS HAVE MADE CONTACT WITH THE BODY MAKING THE FORE MENTIONED MARKS. WE HAVE MADE COMPUTER INQUIRY SEARCHING FOR "ANYONE WITH A DODGE GRAND CARAVAN HAVING ISSUES WITH THE SLIDING DOORS RUBBING?" AND HAVE HAD HITS ON THIS ISSUE. *KB

11/14/2011
Components: ELECTRICAL SYSTEM
Incident Date: 10/12/2011
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN3DGXBR******
Summary

TL* THE CONTACT RENTED A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, IT BURST INTO FLAMES. NO ONE WAS INJURED DURING THE FIRE AND THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. THE FIRE MARSHALL STATED DURING THE FIRE THE PASSENGER SIDE SLIDING DOOR WAS OPEN. THE CONTACT STATED THE SATURDAY BEFORE THE FIRE, AS HIS DAUGHTER WAS EXITING THE VEHICLE, THE DOOR BEGAN TO CLOSE ON HER. THE REST OF THE DAY, THE DOOR HANDLE WOULD NOT WORK, BUT THE KEY REMOTE AD THE DRIVER'S SIDE BUTTON WOULD OPERATE THE DOOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS VEHICLE INSPECTED; HOWEVER, THE INSPECTOR DID NOT FIND A DEFECT WITH THE VEHICLE. THE FAILURE MILEAGE WAS 23,000. UPDATED 01/17/12 *BF THE FIRE DEPT. OBSERVED THE GREATEST AMOUNT OF HEAT DAMAGE IN THE AREA OF THE PASSENGER REAR DOOR. THE FRONT OF THE VEHICLE INCLUDING THE ENGINE COMPARTMENT AREA WAS DAMAGED BY THE FIRE, BUT MOSTLY IN TACT. UPDATED 03/14/12

11/14/2011
Components: POWER TRAIN
Incident Date: 07/07/2011
Crash: No
Fire: No
Summary

VAN STARTED TO PRODUCE VERY HARSH SHIFTING IN DRIVE. WHEN IN REVERSE AND IN A SLIGHT INCLINE THE TRANSMISSION STARTED TO SHUDDER AS WELL. EVER SINCE, TRANSMISSION WILL RANDOMLY SHIFT HARSH, SKIP SHIFTS AND UNDER A LOAD WHEN BACKING UP WILL SHUDDER ALL OF THE TIME. *TR

11/06/2011
Components: POWER TRAIN
Incident Date: 10/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG2BR******
Summary

VEHICLE ROLLS FORWARD WITHOUT STOPPING WHEN IN REVERSE & THE BRAKE IS RELEASED & ON A SHALLOW INCLINE, WITHOUT ACCELERATING (VEHICLE NOSE DOWN SLOPE). TWO DAYS AFTER HAVING MY 2011 GRAND CARAVAN, WHICH I PARK IN MY DRIVEWAY THAT HAS AN ANGLE OF APPRX. 15-20 DEGREES & THE VEHICLE IS PARKED NOSE DOWN SLOPE TOWARD MY HOME & GARAGE. THE FIRST INDICATION OF A PROBLEM WAS ON ENTERING THE DRIVEWAY AND SHIFTING INTO "PARK", THE VEHICLE ROLLED FORWARD 6"-8" INCHES. THIS ISSUE STARTED 2 DAYS AFTER HAVING THE VEHICLE. PRIOR TO THE VEHICLE ROLLING FORWARD ALL VEHICLE OPERATIONS SEEMED NORMAL, THERE WAS HARDLY ANY ROLL AT ALL (1"-3" IN.) WHEN "PARK" WAS ENGAGED. THE NEXT CLUE OF A PROBLEM WAS THAT THE VEHICLE WOULD SHUDDER WHEN ACCELERATING IN "REVERSE" & AT LOW SPEED. THIS PROBLEM DOES NOT HAPPEN EVERY TIME THE VEHICLE IS REVERSING, BUT HAS BECOME MORE FREQUENT. WHILE DRIVING NOISE HAS BEEN DETECTED FROM SOMEWHERE BENEATH THE VEHICLE, BUT IS NOT HEARD FREQUENTLY, ONLY 2-3 TIMES. THE WORST ISSUE PRESENT IS WHEN THE SELECTOR IS PLACED IN "REVERSE" AND I REMOVE MY FOOT FROM THE BRAKE, WITHOUT ACCELERATING, THE VEHICLE CONTINUALLY ROLLS FORWARD WITHOUT STOPPING. IF THE VEHICLE IS IN "REVERSE" AND BEING ACCELERATED UP THE INCLINE AND I REMOVE MY FOOT FROM THE ACCELERATOR THE VEHICLE WILL ROLL FORWARD DOWN SLOPE WITHOUT STOPPING. THE CLOSEST COMPARISON IS THAT IT FEELS LIKE DRIVING A VEHICLE WITH A MANUAL/STANDARD TRANSMISSION. IT SEEMS THAT THE TRANSMISSION ISSUES IS GETTING WORSE AND I'VE ONLY HAD THE VEHICLE SINCE 14 OCTOBER 2011 AND FOR 772 MILES. THESE ISSUES HAVE BEEN BROUGHT TO THE ATTENTION OF THE DEALERSHIP & THEIR SERVICE DEPT. & TO THE CHRYSLER, DODGE, JEEP CASE MANAGEMENT DEPT. I HAVE CONTINUALLY BEEN LIED TO BY BOTH DEPARTMENTS AND CALLS TO CASE MGMT. IGNORED/NOT RETURNED. MY FAMILY & I FEEL VERY UNSAFE IN THIS VEHICLE & HAVE LOST ALL TRUST IN DODGE. *TR

11/01/2011
Components: POWER TRAIN
Incident Date: 06/23/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DGXBR******
Summary

POSSIBLE TRANSMISSION SERVO ISSUE. AFTER SHIFTING FROM PARK TO DRIVE/REVERSE AND PRESSING ON ACCELERATOR THE VEHICLE WILL ABRUPTLY LUNGE IN THE DIRECTION OF THE SELECTED GEAR. THIS HAPPENS SO SUDDENLY THAT IT CAUSES PANIC TO ALL INSIDE/OUTSIDE THE VEHICLE. THERE ARE MANY OTHER OWNERS THAT I HAVE TALKED TO THAT MENTION THE SAME ISSUE, BUT THEY DON'T SEEM TO CARE AS MUCH AS I DO TO REPORT IT. THIS MAY CAUSE A VARIETY OF SITUATIONS TO WHY THIS IS UNSAFE. DEALER HAS TOLD ME THAT THIS IS NORMAL, AND NO CONCERN SINCE THERE IS NO RECALL. THIS IS VERY ABNORMAL, OR OUT THE NORM VERSUS OTHER VEHICLES WITH AUTOMATIC TRANSMISSION AND I DO NOT BELIEVE THIS AS THIS VEHICLE BEING UNIQUE AS IT IS MORE THAN ONE VEHICLE. *TR

10/24/2011
Components: POWER TRAIN
Incident Date: 07/28/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE VEHICLE STARTED TO JERK FOLLOWED BY AN ABNORMAL ACCELERATION. THE CONTACT ALSO MENTIONED THAT THE CHECK ENGINE WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER A TOTAL OF THREE TIMES BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. AS A PRECAUTIONARY MEASURE, THE DEALER DECIDED TO REPROGRAM THE CENTRAL COMPUTER AND REPLACED THE TRANSMISSION SENSORS. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 51 AND THE CURRENT MILEAGE WAS 6,500.

09/02/2011
Components: POWER TRAIN
Incident Date: 08/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG3BR******
Summary

WHILE ENTERING A INTERSTATE HIGHWAY, OUR NEW 2011 DODGE GRAND CARAVAN (LESS THAN 100 MILES) STALLED AND LOST ALL POWER. AFTER ALMOST BEING REAR ENDED DUE TO LACK OF POWER AND DUE TO HER SKILLED DRIVING, MY WIFE WAS ABLE TO GET THE CAR ON THE SIDE OF THE ROAD. THE VAN WAS UNABLE TO RESTART AND HAD TO BE TOWED TO DEALER WHERE IT HAD BEEN PURCHASED ONLY 6 DAYS EARLIER. ACCORDING TO THE DEALER, THERE WAS A FAILURE OF THE POWERTRAIN CONTROL MODULE (PCM). DUE TO THIS FAILURE, THERE WAS NO LIMP MODE OF REDUCED POWER TO KEEP THE VEHICLE RUNNING FOR BETTER CONTROL. DUE TO THE REPAIR BEING A WARRANTY REPAIR, THE DEALERSHIP KEPT THE DEFECTIVE PART. *TR

08/05/2011
Components: ELECTRICAL SYSTEM
Incident Date: 07/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG8BR******
Summary

BACKUP CAMERA DISPLAY IS NOT VISIBLE IN DAYTIME. DISPLAY IS TOO DIM TO SEE. DANGER OF BACKING OVER SOMETHING OR SOMEONE.

08/01/2011
Components: ELECTRICAL SYSTEM
Incident Date: 06/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THE DEALER TOLD HER THAT CHRYSLER WOULD ONLY PROVIDE ONE PART PER WEEK FOR NHTSA RECALL CAMPAIGN ID NUMBER: 11V139000(ELECTRICAL SYSTEM: IGNITION SWITCH). THE CONTACT STATED SHE WAS ON A WAITING LIST WITH THE DEALER FOR SIX WEEKS. THE MILEAGE WAS UNKNOWN.

07/22/2011
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,SEAT BELTS
Incident Date: 06/29/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG0BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THAT THERE WAS AN ELECTRICAL ISSUE AND THEY RESET THE SYSTEM. LATER, WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE SUDDENLY DECELERATED BEFORE STALLING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND IT WAS TAKEN BACK TO THE DEALER WHERE SHE WAS ADVISED THAT THE CAM SENSOR HAD MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE DRIVER SIDE REAR THIRD ROW SEAT BELT SUDDENLY LOCKED WITH A PASSENGER IN THE SEAT. WHILE TRYING TO LOOSEN THE SEATBELT, IT ONLY CONTINUED TO TIGHTEN AROUND THE PASSENGER. THE SEAT BELT WAS EVENTUALLY CUT AND THE PASSENGER RECEIVED MINOR BRUISES TO THE ABDOMEN AS A RESULT. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE THEY REPLACED THE SEAT BELT. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500 AND THE CURRENT MILEAGE WAS APPROXIMATELY 4,200.

07/18/2011
Components: SEATS
Incident Date: 07/15/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER SUDDENLY STOPPED THE VEHICLE AND A PASSENGERS HEAD STRUCK A HEAD REST, CAUSING HEADACHES. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 5,000. THE VIN WAS UNAVAILABLE.

05/12/2011
Components: VISIBILITY
Incident Date: 04/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG8BR******
Summary

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REARVIEW BACKUP CAMERA WOULD NOT DISPLAY A BRIGHT ILLUMINATION ON THE NAVIGATIONAL SCREEN DURING THE DAY AND NIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 17.

04/13/2011
Components: TIRES
Incident Date: 04/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D8HN44E79R******
Summary

TIRE VALVE STEM BROKE, RESULTING IN AN IMMEDIATE FLAT TIRE. THIS IS THE SECOND FAILURE ON THIS VEHICLE. I HAVE HAD THIS HAPPEN ON MORE THAN ONE OF THE SAME MAKE & MODEL OF VEHICLES. *TR

03/23/2011
Components: POWER TRAIN
Incident Date: 03/18/2011
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE VEHICLE BEGAN TO DOWN SHIFT AND LUNGE FORWARD. WHEN THE ACCELERATOR PEDAL WAS ENGAGED THE VEHICLE CURRENTLY DOES NOT INCREASE IN SPEED. THE CONTACT HAD TO QUICKLY REACT BECAUSE OF THE TRAFFIC BEHIND THE VEHICLE AND DRIVE ONTO THE EMERGENCY LANE AND SHUT TO THE VEHICLE OFF. THE CONTACT RESTARTED THE VEHICLE AND IT BEGAN TO FUNCTION NORMALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO DIAGNOSED THE FAILURE. IMMEDIATELY AFTER THE CONTACT DROVE AWAY FROM THE DEALER THE FAILURE RECURRED. THE CONTACT DROVE ONTO THE EMERGENCY LANE OVER TO THE SIDE OF THE ROAD AND THE CHECK ENGINE LIGHT CAME ON. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER. THE DEALER RAN A DIAGNOSTIC TEST AND A FAULTY TRANSMISSION CONTROL MODULE IS WHAT'S CAUSING THE VEHICLE TO SUDDENLY DOWN SHIFT AND JERK. THE FAILURE MILEAGE WAS 200.

3 Recalls

for 2011 DODGE GRAND CARAVAN
08/06/2011
CAMPAIGN NUMBER: 11V315000
STEERING:COLUMN
A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.
Campaign Number: 11V315000
Manufacture: CHRYSLER GROUP LLC
Components: STEERING:COLUMN
Summary

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.

Notes

CHRYSLER'S SAFETY RECALL NO. L23. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

07/05/2014
CAMPAIGN NUMBER: 14V234000
ELECTRICAL SYSTEM
An overheated switch may result in a vehicle fire.
Campaign Number: 14V234000
Manufacture: Chrysler Group LLC
Components: ELECTRICAL SYSTEM
Summary

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

13/06/2017
CAMPAIGN NUMBER: 17V376000
AIR BAGS:FRONTAL
Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
Campaign Number: 17V376000
Manufacture: Chrysler (FCA US LLC)
Components: AIR BAGS:FRONTAL
Summary

Chrysler (FCA US LLC) is recalling certain 2011-2012 Dodge Grand Caravan vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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