EN

2011 Ford Edge SUV AWD

3
Recalls
1607
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 14%

Complaints
Recalls

1607 Complaints

for 2011 FORD EDGE
11/28/2021
Components: SERVICE BRAKES
Incident Date: 11/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 2fmdk3kc4bb******
Summary

While driving home for a visit my daughter informed me that the brakes on her car had a very soft pedal and very little brakes. After inspecting the brake system myself there were no indications of a fluid leak, fluid level was normal, no brake failure warning on the instrument panel. After researching, the same identical problem was posted online by numerous Ford Edge owners of my year and other years. There seems to be a failure of the HCU unit on the brake system. This is a very dangerous situation as the vehicle gives you no warning that you have a braking problem until you press the pedal and it goes to the floor. How this has not been recalled is mind boggling.

11/28/2021
Components: VEHICLE SPEED CONTROL
Incident Date: 11/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

Vehicle lost power while going down the road and the wrench light came on. I managed to get vehicle to side of road. Turned vehicle off, then restarted it. This could have been a disaster if I was on the highway. The sudden loss of power is a very dangerous problem. Could have caused a major accident! I've heard others have this same problem. This needs to be recalled and fixed before people are killed. I had the vehicle towed to the dealership. They replaced the throttle body.

11/21/2021
Components: UNKNOWN OR OTHER
Incident Date: 11/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 2fmdk3kc9bb******
Summary

I am having issues with my edge dying on me a lot it shuts off all power and I have to pull to the side of the road. I was on the freeway last week on my way to work and it lost all power. This is a serious issue and is very dangerous specially when I have young ones. I have read where a lot of people are having the same problem. A lot of people are saying the throttle body. This needs to be recalled and fix before there is a pile up on the hwy and someone is killed.

11/05/2021
Components: SERVICE BRAKES,VISIBILITY/WIPER
Incident Date: 11/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

Wipers won't shut off, they randomly turn on even while driving on sunny days. Anti-lock brake system acts up, but sensor doesn't detect that there's an issue with it. Causes problems stopping when acting up. No warning lights come on to show that there's anything wrong, just can't really stop.

11/02/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 2fmdk3ak7bb******
Summary

While driving down the road my brakes completely locked up on me and by the time I could safely pull over, all 4 tires were smoking (I'm assuming coming from the brakes). I had it towed to a Ford dealer were I was notified that I was the 3rd Ford Edge this week to have the brake system lock up (one of the other vehicles was just purchased by the employee that I was speaking with and his brakes locked up the day after purchasing it, while driving down the highway). In my situation the "Service AdvanceTrec/ABS/traction control" lights came on and next thing I know the brakes are locked up and the car wouldn't go. Luckily I was alone in the car (I have children) and I was not at a high rate of speed, such as the highway. The Ford dealer inspected it and said my ABS system went haywire and I now need a new ABS system/modules after I just had the brake booster and master cylinder replaced. I don't think that it is a coincidence that 3 separate people with the same kind of vehicle (2011-2013 Ford Edge) all in 1 week had their brakes lockup. If there are 3 people in one week at this particular dealer, how many others are out there going through the same issue or have already had this happen? Hopefully Ford can resolve this issue before someone gets hurt or killed in an accident.

10/23/2021
Components: SERVICE BRAKES
Incident Date: 10/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

Brakes make noise when applied. Have to exert a lot of effort to make car stop.

10/21/2021
Components: ENGINE
Incident Date: 09/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

Unknown Body control module? Overheating issues Still overheats if left running for longer that a couple minutes

10/21/2021
Components: STRUCTURE
Incident Date: 07/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 2fmdk3jc8bb******
Summary

Driver's door shows door ajar alarm. Even though doors are all securely closed. Doors will not lock while driving the car. Real safety issue for any children in the vehicle.

10/15/2021
Components: SERVICE BRAKES
Incident Date: 09/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JCXBB******
Summary

I was taking my Grandkids to school when all of a sudden my brakes went down to the floor. That was the most scary feeling ever no warning light or anything to let me no my brakes where bad.I took my car back the Jd.Byrider they inspected it and said it need a master cylinder they replaced it brakes still doing the same thing they said they was going to try another one then they said it was the brake booster going out or has gone out for me not to worry they sent it to ford they said it had an r dye fed warranty.The car gets to Ford they took a week to look at it they checked it out and said it was the hydraulic control unit that was Faulty. Which would be bout 1800 to fix. I noticed that there has been serval complaints about the same thing that has happen to others brakes just going out with no warning and being told it was a master cylinder.Luckly no injuries has happen yet.My car only has 107,449 miles on it.

10/13/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2BB******
Summary

Without warning or partial failure the brake pedal goes near to the floor before limited breaking function. The vehicle is not capable of emergency braking. The local dealer confirmed and diagnosed the problem as the brake HCU. There were no warnings or symptoms prior to failure. The estimated cost for repair is $1,900. The HCU component is on National back order with unknown availability. The HCU problem appears the same as experienced by Ford with prior models. See Part 573 Safety Recall Report (19V-904).

10/11/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

When driving, you loose power from the gas peddle, the wrench light appears, you must pull of the road, put the vehicle in park, turn it off, and then restart it, this can happen at any time, 20mp or 80mp, you never know when you will loose power of this vehicle. VERY DANGEROUS

09/29/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC6BB******
Summary

The contact owns a 2011 Ford Edge. The contact stated that while driving at an unknown speed, the brake pedal traveled to the floorboard and felt spongey. The vehicle was taken to the dealer where it was diagnosed that the master cylinder needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the master cylinder failed due to the brake booster and both parts needed to be repaired. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 139,898.

09/27/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 2fmdk4kc6bb******
Summary

The contact owns a 2011 Ford Edge. The contact stated that while his daughter was driving at an undisclosed speed, the brake pedal would go to the floorboard when depressed. The vehicle was towed to an independent mechanic who diagnosed that the master cylinder was faulty from a brake booster tear. This was the second time the failure occurred within 2 months. The mechanic had replaced the master cylinder once before when the failure first occurred. The vehicle was not repaired and remained at the shop. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 131,000.

09/27/2021
Components: SERVICE BRAKES
Incident Date: 09/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

Brake Booster issue. Vehicle has been checked by car repair shop (Busse Automotive). Golf Mill Ford has told me car is past extended coverage. Vehicle purchased 2/2011 Having booster replaced by Busse Automotive. Ford Mechanics have been on strike and dealers are backed up, as this is my only vehicle I need to have it replaced to drive safely. The car is in the shop now. Busse Automotive said Ford will work with you on this.

08/23/2021
Components: SERVICE BRAKES
Incident Date: 08/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 2fmdk4jcxbb******
Summary

Twice now, while driving the brake pedal went all the way to the floor. I had to release pedal and hit them again for the car to stop. Thankfully I did'nt hit anyone. The Ford Edge I drive has all new brakes on it, and this happened before I had the brakes done and after. I check online and found many ford edge owners with the same problem. Its "not" the brake booster, that would be a pedal thats hard to push, I got to believe its a problem with a seal in the master cylinder. I understand Ford is aware of this. Maybe a kick in the pants from the NHTSA will get them to fix this before somebody gets killed. I'm just glad some kid did'nt jump out in front of my car went it happened to me!

08/20/2021
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
Incident Date: 08/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

The brake booster for my vehicle was starting to decline and make it harder for me to stop my car. When driving my vehicle my brake pedal became very hard to push. While trying to stop it took longer to stop the vehicle from hitting any car in front of me. Problem has been confirmed by servicing dealership. Only been inspected by the folks at the dealership. There were no indications or warnings that the brake booster was going bad. There was an Extended Warranty Coverage issued by Ford in 2014. The campaign was 13N02 My warranty start date was December 2010. The extended coverage was 150,000 miles or 10 yrs from warranty start date. That puts me 8 months past the coverage period, but my vehicle only has 134,000 miles to date. Your help is greatly appreciated. Thank you

08/17/2021
Components: UNKNOWN OR OTHER
Incident Date: 08/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AK2BB******
Summary

Brake pedal is hard & won't stop vehicle & then goes soft. Has to be pressed to the floor to stop, also makes a high pitched squeal when pushed sometimes.

08/13/2021
Components: SERVICE BRAKES
Incident Date: 08/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9BB******
Summary

Brakes become hard and then soft. Brake has to be depressed to the floor to stop vehicle. Master Cylinder replaced, Brake booster replaced. Problem is not solved. ABS is the next guess. With all the problems with brakes why isn't Ford taking care of this issue?

07/31/2021
Components: SERVICE BRAKES
Incident Date: 07/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC2BB******
Summary

The brake pedal goes from easy to press to hard to press and the car keeps moving even when the brakes are depressed.

07/30/2021
Components: SERVICE BRAKES
Incident Date: 07/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 2fmdk4ak1bb******
Summary

Brakes got hard and went to the floor..almost crashed because brakes got hard and didn't stop the vehicle. Faulty brake booster..! Ford needs to recall these!

07/28/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

The contact owns a 2011 Ford Edge. The contact stated that while driving, the brake pedal had to be fully depressed before the brakes would engage. The contact stated that there was no warning light illuminated. The vehicle was diagnosed but not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 204,504.

07/20/2021
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 05/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

The “Vista” sunroof on my car is stuck open. This allows rain to come into my car providing hazardous driving conditions. The Ford dealer wants $4000 to repair & $500 to close. I’ve asked Ford several times for a detailed breakdown of costs, they have not provided anything to date.

07/15/2021
Components: SERVICE BRAKES
Incident Date: 07/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

No brake or ABS warning light. Brake pedal fades to floor with no braking until all the way at the floor. Almost rear ended car in front of me at red light. Problem is ABS module. Major safety issue.

07/14/2021
Components: STRUCTURE
Incident Date: 06/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 2fmdk3jc8bb******
Summary

Door ajar warning even though the door is closed. Doors will not lock and interior lights remain on.

07/02/2021
Components: POWER TRAIN,ENGINE
Incident Date: 05/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 2fmdk3jc6bb******
Summary

Vehicle stahls about 50% time in reverse when parking mainly, and in forward when parking. Very scary and I have only had this vehicle for 1.5 months. Repairs have been made according to CEL codes; however, the stalling does not report the code, so it occurs over and over. Very scared this will happen and cause an accident. Based on numerous forums who had the same car and instance - it is the throttle body.

06/29/2021
Components: SERVICE BRAKES
Incident Date: 12/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC7BB******
Summary

I have had a Soft brake pedal issue ever since I purchased the car in 2012. Because of the soft brake pedal the driving experience is awful. I do more coasting driving that actual driving sine I have to make room for the soft pedal to be applied. My heart sinks when I have to abruptly brake when cut off by another driver and the brakes hesitate to react precisely. If it weren't for coasting I'd be in multiple accidents already. Instead I've put up with coasting driving experience which is a really horrible experience for me and the guy in back of me. I have had my brakes bled, pads and rotors changed multiple times to rectify the issue to no avail. I am addressing this issue because research suggests that it is a failed abs Hydraulic Unit and has described my braking situation perfectly. I've even had the situation temporarily fixed after an abs event, but it only last for less than a week then it goes back to being soft. This actually happened only one time. I believe this is a matter of safety and confidence behind the wheel which I have not benefited from since owning the vehicle.

06/21/2021
Components: SERVICE BRAKES
Incident Date: 05/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

The contact owns a 2011 Ford Edge. The contact stated the check engine warning light was illuminated. The contact stated shortly after the warning light independently turned off. The contact stated on June 16, 2021, while driving 40 mph, another vehicle intercepted his lane and he depressed the brake pedal but it failed to stop the vehicle as the pedal was hard. The contact stated no warning light was illuminated. The contact stated he was able to steer to the right to prevent crashing into the vehicle and his vehicle came to a stop. The contact stated he turned off and on the ignition and started driving to his destination. The contact stated he continued to experience the failure the following day. The contact called the local dealer and was made aware of the failure. The vehicle was not diagnosed or repaired as of yet. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

06/18/2021
Components: EXTERIOR LIGHTING
Incident Date: 06/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

Driving at night is very dangerous as my headlights are extremely dim (even with new bulbs). The high beams are no better as they don't illuminate the road far enough or bright enough to see objects at night more than 100 feet away. I get anxiety driving at night because I can't see much and this is a problem with Ford Edges of various years with halogen bulbs. Many have had to buy conversion kits to install HID lights because the headlights are so bad. There are several online forums of Edge owners who are very dissatisfied in the quality and safety of the headlights. I believe this is a very serious safety concern and that a recall should be placed on the vehicle. Car owners should not have to spend hundreds of dollars to modify a brand new or used vehicle because the headlights don't illuminate well enough to drive safely.

06/14/2021
Components: STRUCTURE
Incident Date: 06/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

Door ajar warning will not turn off there for door will not lock till vehicle thinks the door is shut even though it is shut. wares out battery continuously.

06/14/2021
Components: ELECTRICAL SYSTEM
Incident Date: 04/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

I purchased my 2011 Ford edge limited 4/28/21...Every since this car has gave me hell. Both Cadillac converters keep going on, the heat shield is constantly rattling, and the switch to the wiper is bad.

06/10/2021
Components: SERVICE BRAKES
Incident Date: 06/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AK2BB******
Summary

I went to apply my brake pedal and they went all the way to the floor of the truck. There were no warning lamps what so ever. My vehicle was not stopping as it should have and I almost crashed into the car ahead of me. The light turned green and I was able to pull into a parking lot and bump a crub.

06/04/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 02/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2fmdk4ak1bb******
Summary

The contact owns a 2011 Ford Edge. The contact stated that upon entering and exiting the vehicle, there was an abnormal fuel odor present. The contact took the vehicle to a dealer where they discovered a leak in the fuel tank due to a defective gasket. The contact stated that the same failure had occurred years prior. The same dealer had performed an unknown repair to the vehicle however, the failure recurred. The manufacturer was notified of the failure and they informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 91,000.

06/04/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 2fmdk3kc2bb******
Summary

The contact owns a 2011 Ford Edge. The contact stated while depressing the brake pedal, the brake pedal was soft. The contact stated that the failure recurred intermittently. The vehicle was not taken to the dealer to be diagnosed. The contact was informed that the vehicle was not covered under the brake booster extended warranty coverage which was 10/150,000 years/mileage. The vehicle was not repaired. The failure mileage was 30,000.

06/03/2021
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2fmdk3jc0bb******
Summary

The contact owns a 2011 Ford Edge. The contact stated while driving 60 mph, the tailgate ajar warning light illuminated. The contact pulled over to the side of the road and checked and saw that the tailgate was closed. The contact opened and then closed the tailgate, re-entered the vehicle however, the warning light reappeared. The contact stated that occasionally, the tailgate would unlock inadvertently. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage is 180,000.

05/25/2021
Components: ELECTRICAL SYSTEM
Incident Date: 05/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5BB******
Summary

When I start the vehicle the door ajar warning light goes on and will not shut off. When I shut off the vehicle the interior light stays on. When I am sleeping in the middle of the night my warning system goes off and the car beeps constantly until I hit the key transponder With key in my hand the automatic lock will not unlock unless I press the unlock button ( I changed batteries in both of my keys).

05/21/2021
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AK4BB******
Summary

Rear left door ajar button constantly is lit up, even when the door is shut. This is causing the vehicle to keep interior lights on and even trigger the alarm to sound at times, causing the battery to die often.

04/22/2021
Components: SERVICE BRAKES
Incident Date: 04/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

ON OR ABOUT APRIL 19, 2021, WITHOUT WARNING, THE VEHICLE'S BRAKING SYSTEM SIGNIFICANTLY FAILED. WHILE ATTEMPTING TO SLOW THE VEHICLE DOWN BY APPLYING THE BRAKES, THE BRAKE PEDAL HAD VERY LITTLE PRESSURE AND DIDN'T SLOW THE VEHICLE UNLESS DEPRESSING THE BRAKE PEDAL ALMOST TO THE FLOORBOARD. THE LOSS OF SUFFICIENT BRAKING COULD HAVE RESULTED IN DAMAGE TO PROPERTY OR EVEN PERSONAL INJURY. THE VEHICLE WAS IMMEDIATELY TAKEN TO THE LOCAL FORD DEALERSHIP IN COLUMBIA, SOUTH CAROLINA WHEREBY THE TECHNICIAN REVIEWED THE VEHICLE AND DETERMINED THE ANTI-LOCK BRAKE SYSTEM ("ABS") HYDRAULIC CONTROL UNIT FAILED WITH AN INTERNAL ISSUE. THE ABS AND/OR BRAKING SYSTEM ON A MODERN VEHICLE SHOULD NOT FAIL. THE COST TO REPAIR AND ADDRESS SAID ISSUE WAS $1,912.85. ATTACHED AND INCORPORATED HEREIN BY REFERENCE IS AN INVOICE AND RECEIPT OF SAID REPAIR. THE SAME VEHICLE WAS PREVIOUSLY RECALLED FOR "BRAKE BOOSTER FAILURE." THIS VEHICLE SHOULD ALSO BE RECALLED FOR THE ABS HYDRAULIC CONTROL UNIT FAILING BEFORE SOMEONE GETS SERIOUSLY INJURED OR EVEN KILLED.

04/21/2021
Components: SERVICE BRAKES,LANE DEPARTURE
Incident Date: 01/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AK9BB******
Summary

MUSSY BREAKS. CAR BRAKE PEDAL GOES ALL THE WAY TO FLOOR, CAUSING THE CAR TO TAKE LONGER TO STOP ON THE ROAD, HIGHWAY AND CITY STREET.

04/18/2021
Components: UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Incident Date: 04/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4BB******
Summary

WHILE DRIVING ABS LIGHT CAME ON, THEN SERVICE ADVANCE TRAK. DID THIS INTERMITTENTLY. GOT ON RAMP, TURNING WHEEL RIGHT ANTI LOCK BRAKES KICKED IN FOR NO REASON. IT WASN'T RAINING, NOT ICY, ETC. PARKED. WHEN I STARTED MY CARD DROVE 15 MINUTES, ABS LIGHT CAME BACK ON- THEN KICKED IN, FOR NO REASON.

04/16/2021
Components: UNKNOWN OR OTHER
Incident Date: 08/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

THE BACK GLASS SECTION OF MY PANORAMIC SUNROOF EXPLODED AS I WAS DRIVING. THERE WAS NO DEBRIS ON THE ROAD AND NO OTHER VEHICLES AROUND.

04/16/2021
Components: SERVICE BRAKES
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

FORD HAS ACKNOWLEDGED THAT THE BRAKE POWER BOOSTER IS DEFECTIVE AND WILL REPLACE IT UP TO 150,000 MILES. THEY WILL NOT REPLACE IT AT 151,000 MILES BUT IT IS JUST AS DANGEROUS AND DEFECTIVE. IT TRIPLES STOPPING DISTANCE AND DOES NOT HOLD ON A HILL

04/16/2021
Components: SERVICE BRAKES
Incident Date: 06/10/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

ABS HYDRAULIC MCU UNIT VALVES STICK OPEN AFTER TURNING AND GOING OVER A BUMP WITH THE BRAKES ON. OUT OF NOWHERE THE BAKE PEDDLE GOES ALMOST TO THE FLOOR AND DOES NOT RETURN TO NORMAL OPERATION. YOU ARE LEFT WITH A SPONGEY PEDDLE THAT WHEN PRESSED CONTINUES TO DEPRESS AS IF LEAKING UNTIL IT BOTTOMS OUT. UNLESS YOU PUMP IT UP. I HAVE HAD THE MCU CYCLED AT A GARAGE AND THEY HAVE GOTTEN THE VALVE TO BREAK FREE ONLY TO HAVE IT HAPPEN AGAIN. I SEE THEY HAVE RECALLED THE FUSION FOR A SIMILAR ISSUE.

04/08/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC8BB******
Summary

PTU IS LEAKING I KNOW THERE WAS A RECALL FOR THE F-350S

04/01/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC8BB******
Summary

CAR SHUT OFF ON A MAJOR HIGH WAY. NO POWER. ALMOST GOT HIT BY ANOTHER CAR. NEEDED TO BE TOWED HOME. FORD DEALERSHIP HAS HAD MY CAR FOR 2 WEEKS WITH NO HELP!!!!!

03/31/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

THE ROLL-OVER VALVE ON THE TOP OF THE FUEL TANK CRACKED ALLOWING GAS TO ESCAPE WHEN THE TANK WAS OVER HALF FULL. THE ROLLOVER VALVE IS PART OF THE TANK ASSEMBLY AND CANNOT BE REPLACED BY ITSELF. I HAD TO PURCHASE A NEW TANK ASSEMBLY FOR $1300 PLUS LABOR.

03/18/2021
Components: UNKNOWN OR OTHER
Incident Date: 03/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5BB******
Summary

BACK-UP CAMERA DOESN'T WORK AND IT IS ASKING TO PUT IN A NEW NAV SD CARD. THEN IT TELL ME TO CONTACT YOUR DEALERSHIP ABOUT YOUR CAMERA.

03/15/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

WON'T SWITCH GEARS AND SMELLS LIKE IT IS BURNING

03/15/2021
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT SHE EXPERIENCED SEVERAL ELECTRICAL FAILURES WITH HER VEHICLE. THE CONTACT FIRST NOTICED THAT THE INTERIOR LIGHTS REMAINED ILLUMINATED AFTER TURNING OFF THE VEHICLE AND CLOSING ALL THE DOORS. THE CONTACT ALSO MENTIONED THAT THE DOOR AJAR WARNING MESSAGE REMAINED ILLUMINATED ON THE INSTRUMENT PANEL WITH ALL FOUR DOORS BEING PROPERLY CLOSED. OTHER FAILURES INCLUDED VARIOUS WARNING LIGHTS INTERMITTENTLY FLASHING WHILE DRIVING AT VARIOUS SPEEDS. ADDITIONALLY, THE DRIVER'S SIDE WINDOW FAILED TO OPERATE AS NEEDED. THE CONTACT HAD TAKEN THE VEHICLE TO DICK SMITH FORD OF COLUMBIA (7201 GARNERS FERRY RD, COLUMBIA, SC 29209) WHERE SHE WAS PROVIDED AN ESTIMATE FOR THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

03/14/2021
Components: POWER TRAIN
Incident Date: 01/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

TRANSMISSION HAS ISSUES SHIFTING AFTER SLOWING DOWN AND THEN SPEEDING BACK UP. IT IS JERKY AND TRANSMISSION LIGHT COMES ON .SOES IT AT HIGH SPEEDS AND AT SLOWER SPEEDS. WAS RANDOMLY DOING IT BUT DOES IT DAILY NOW.

03/11/2021
Components: SERVICE BRAKES
Incident Date: 08/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

THE BRAKE PEDAL GOES TO THE FLOOR BOARD BEFORE ANY BRAKING HAPPENS. THE BRAKING IS MINIMAL WHEN THIS HAPPENS. THIS HAS HAPPENED 4 TIMES AND IS STILL HAPPENING IN THE LAST YEAR STARTING IN 08/14/2020. THE PEDAL RETURNS TO THE REGULAR POSITION AND OPERATES NORMALLY AFTER THIS OCCURRENCE. I HAVE HAD 4 DIFFERENT MECHANICS TRY TO DIAGNOSE THIS BRAKE FAILURE WITH NO SUCCESS. THIS A INTERMITTENT BRAKE FAILURE! BECAUSE IT IS A INTERMITTENT BRAKE FAILURE EVEN THE FORD DEALER CANNOT DUPLICATE THE FAILURE! NO REPAIRS EXPECT FOR A POWER BRAKE BLEEDING HAVE BEEN DONE. ONE OF THE MECHANICS I HAD LOOK AT THE CAR SAID HE FOUND AN EXTENDED WARRANTY FOR THIS FAILURE FORD SAID THEY COULD NOT FIND ONE FOR THIS FAILURE. I GOOGLED IT AND FOUND A COUPLE OF EXTENDED WARRANTIES FOR SIMILAR BRAKE FAILURES. IT IS A BIT TO TECHNICAL FOR MY TO UNDERSTAND FULLY. I HAVE GOOGLED 2011 FORD EDGE BRAKE FAILURES AND FOUND MANY OCCURRENCES OF THIS HAPPENING OTHER PEOPLE. PLEASE LET ME EMPHASIZE THAT THIS IS AN INTERMITTENT BRAKE FAILURE! IT ONLY THAT ONE TIME FOR BRAKES TO FAIL AND KILL A FAMILY! I HAVE READ ONLINE THAT PEOPLE BEING CHARGED $1000'S TO "FIX" THE PROBLEM ONLY TO HAVE IT HAPPEN AGAIN. THIS NEEDS TO CORRECTED BEFORE SOMEONE GETS KILLED! AND THAT SOMEONE COULD BE ME OR SOMEONE YOU LOVE!!

03/07/2021
Components: VISIBILITY/WIPER
Incident Date: 10/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

WHEN I TURN ON MY FRONT WIPERS THEY STAY ON. NO MATTER WHAT. THEY ALMOST HAVE A MIX OF THEIR OWN. THEY WON'T TURN OFF. EVEN F I TURN MY CAR OFF THEN BACK ON THEY STAY ON. I FEEL LIKE IT'S MORE OF A DISTRACTION WHEN IT'S NOT RAINING HAVING THEM ON.

02/22/2021
Components: EXTERIOR LIGHTING
Incident Date: 02/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AK9BB******
Summary

WENT TO LEAVE AT NIGHT HEADLIGHTS DID NOT COME ON AND WILL NOT COME ON. DRIVE TO TURN JUST THE SWITCH TO MAKE THEM COME ON DID NOT WORK EITHER. THE LOW BEAMS NOR THE HIGH BEAMS WILL COME ON

02/05/2021
Components: SERVICE BRAKES
Incident Date: 01/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

WHILE DRIVING IN THE CITY WAS BREAKING TO TURN AND THE PEDAL COMPRESSED ALL THE WAY TO THE FLOOR. NEW ROTATORS, BRAKE PADS AND TIRES ARE ON THE VEHICLE AND COULD HAVE CAUSED A MAJOR ACCIDENT. WHY HAS FORD NOT STEPPED UP AND MADE THIS RECALL? I'M SCARED TO DRIVE THIS VEHICLE OR EVEN PUT MY FAMILY IN IT. NOW IT JUST SITS PARKED.

01/30/2021
Components: SUSPENSION,SERVICE BRAKES
Incident Date: 01/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

MY 2011 FORD EDGE SEL WAS RECALLED FOR AN ISSUE WITH THE BRAKE BOOSTER SYSTEM. IT WAS TAKEN IN AND 'FIXED'. 3 YEARS LATER IT STARTED FAILING AGAIN AND WAS APPARENTLY FIXED. NOW 3 YEARS LATER IT'S FAILED AGAIN. THESE SYSTEMS ARE DESIGNED TO LAST UP TO 150,000 MILES. I JUST HIT 100,000 AND WILL HAVE TO HAVE IT FIXED FIR THE 3RD TIME. ALSO BECAUSE OF THE FAULTY SYSTEM BRAKE FLUID HAS LEAKED ONTO THE SWAY BAR RESULTING IN DETERIORATION

01/24/2021
Components: STRUCTURE
Incident Date: 01/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

MY PASSENGER DOOR AJAR WOULD COME ON AND I KNOW MY DOOR IS SHUT. IT'S STARTING TO GET BAD NOW. THE OTHER DAY WHEN I WAS DRIVING ON A CITY ROAD MY DRIVER SIDE DOOR AJAR LIGHT CAME ON AND THEN THE DOOR POPPED OPEN A LITTLE TO WHERE I CAN HEAR THE OUTSIDE AIR COMING IN. I WAS DRIVING FOR 10 MINUTES BEFORE THIS HAPPEN. THIS HAS TO BE FIX SOON.

01/22/2021
Components: UNKNOWN OR OTHER
Incident Date: 01/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2BB******
Summary

I I CANNOT REMOVE THE HEAD RESTS ON THE REAR SEATS. THIS HAS BEEN A PROBLEM SINCE I BOUGHT THE VEHICLE IN 2014, I BELIEVE. IF I PUT THE REAR SEATS DOWN, IT'S OKAY, BUT WITH THEM UP, IT BLOCKS APPROX. 30% OF VIEW, OUT THE BACK WINDOW. TO ME, THAT'S A SAFETY ISSUE. I HAD TAKEN IT TO A COUPLE OF DIFFERENT DEALERS, BUT BEEN TOLD IT CANNOT BE DONE. THERE ARE BUTTONS TO PUSH (SAME AS ON THE FRONT SEATS), AND THE HEAD RESTS CAN BE RAISED AND LOWERED, BUT NOT TOTALLU REMOVED AS CAN BE DONE WITH THE FRONTS. ALSO, SEEMS WHEN I GO TO THE CAR WASH, THE RUBBER OF THE REAR WINDOW WIPER BLADE BECOMES TORN. SINCE I DON'T HARDLY EVER USE IT, I THOUGHT I'D JUST REMOVE IT. AGAIN, TO NO AVAIL. IS THE ANYTHING THAT CAN BE DONE IN THAT REGUARD? THANKS FOR ANY HELP AT ALL, THAT YOU MIGHT HAVE.

01/22/2021
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 01/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3BB******
Summary

2011 FORD EDGE LIMITED, INTERMITTENT PEDAL FADE. WHILE DEPRESSING BRAKE PEDAL, PEDAL WILL FADE TO THE FLOOR. EVENTUALLY PEDAL WILL RETURN TO NORMAL OPERATION OVER TIME. BRAKE BOOSTER AND MASTER HAVE BEEN REPLACED AND ARE FUNCTIONING NORMAL. THIS ISSUE IS INTERMITTENT AND EXTREMELY DANGEROUS AND SHOULD BE ADDRESSED. THIS ISSUE HAPPENS WHILE DRIVING, WIFE ALMOST HAD MULTIPLE ACCIDENTS DUE TO THE HCU VALVES STICKING OPEN ON ABS PUMP SIDE AND NOT CLOSING. EVENTS GET WORSE IN COLDER CONDITIONS. VEHICLE HAS BEEN IN THE SHOP MULTIPLE TIMES, FLUSHED WITH SPECIFIED BRAKE FLUID, BLED AND MECHANICALLY BLED. FORD DEALERSHIP STATED THAT THERE IS NOTHING ELSE THEY CAN DO FOR US. COST OF REPAIRS HAVE SURPASSED $2900 WORTH OF DIAGNOSTICS AND IS STILL NOT FIXED. VEHICLE IS LESS THAN 90K MILES ON IT AND IS CURRENTLY UNSAFE TO DRIVE.

01/19/2021
Components: SERVICE BRAKES
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

WHENEVER VEHICLE HITS BUMPS BRAKE GOES SOFT TO FLOOR. AFTER A NEAR MISS COLLISION, BRAKES NOW ONLY GO TO FLOOR. THEY DO NOT WORK PROPERLY AT ALL NOW. PART IS ON NATIONAL BACK ORDER. PART SHOULD BE RECALLED. TO MANY PEOPLE AFFECTED AND WE ARE TALKING ABOUT BRAKING!

01/17/2021
Components: SERVICE BRAKES
Incident Date: 01/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC5BB******
Summary

PURCHASED A 2011 FORD EDGE SEL AWD IN 2020 WITH 139,000 MILES. SINCE I HAD IT THE BRAKES SEEMED TO BE HARD WHEN STEPPING ON THE BRAKES. FEAR OF NOT STOPPING IN TIME TO AVOID A ACCIDENT. HOPE THAT FORD MOTOR CO. WOULD HAVE A RECALL ON THE BRAKES. WENT ON INTERNET TO FIND OUT THERE ARE MANY, MANY COMPLAINTS WITH THE BRAKES ON FORD EDGE 2011. LOOKS LIKE IT MIGHT BE DUE TO A BAD OR DEFECTIVE BRAKE BOOSTER. THIS IS A HUGE SAFETY ISSUE AND FORD SHOULD HAVE A RECALL ON THEIR BRAKES. WHY CAN NOT NHTSA FORCE FORD TO FIX THIS ISSUE WITH A RECALL !? HAVE NOT HAD A ACCIDENT YET, BUT CAME CLOSE. WHERE DO I GO FROM HERE? HOPE SOMETHING CAN BE DONE BEFORE SOMEONE GETS KILLED. THANK YOU PHIL

01/11/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2BB******
Summary

FOR ALMOST 2 YEARS MY PASSENGER DOOR SAYS OPEN AND LEAVES LIGHT ON KILLING MY BATTERY AND THE DOOR IS CLOSED

01/11/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

FUEL LEAK. THERE ARE RECALLS FOR THE SAME PARTS ON THE 2012 AND 2013 FORD EDGE. JUST WANT TO GET MY EDGE FIXED SO IT DOES NOT CATCH FIRE

01/09/2021
Components: SERVICE BRAKES
Incident Date: 11/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5BB******
Summary

BREAKS GO OUT PEDAL GOES TO FLOOR REPLACED BREAK BOOSTER ON RECALL FORD KNOWS ABOUT DEFECTIVE BREAKS SYSTEM AND NEW IN 2011

01/06/2021
Components: SERVICE BRAKES
Incident Date: 01/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC9BB******
Summary

HYDRAULIC CONTROL UNIT HAS FAILED CAUSING AN UNSAFE CONDITION.

12/31/2020
Components: SERVICE BRAKES
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9BB******
Summary

91K MILES AND MY BRAKE PEDAL GOES TO THE FLOOR. BRAKE PADS ARE 50%, NO LEAKING OR CONTAMINATED BRAKE FLUID. DOES IT IN EVERY DRIVING CONDITION, FORWARD, REVERSE, AND ALL SPEEDS.

12/16/2020
Components: SERVICE BRAKES
Incident Date: 12/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

THE 2011 FORD EDGE BRAKES PARTIALLY FAILED. CAR CAN STILL STOP BUT PEDAL GOES TO THE FLOOR. IT SEEMS THERE MAY BE METAL IN THE HYDRAULIC PUMP SYSTEM CAUSED BY IMPROPER INTERNAL DESIGN (NOT PROPERLY LUBRICATING POSSIBLY). THIS IS A SERIOUS CONCERN THAT COULD LEAD TO A FATALITY. TOO MANY ISSUES HEREIN DOCUMENTED, GARAGES SEEM TO KNOW OF THIS ON-GOING PROBLEM AND A SOLUTION MUST BE PROVIDED BY FORD. TIS IS A SERIOUS PUBLIC SAFETY ISSUE..

12/09/2020
Components: SERVICE BRAKES
Incident Date: 12/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

BRAKES FAILED. PADDLE WENT COMPLETELY TO THE FLOOR, CITY DRIVING

12/07/2020
Components: ENGINE
Incident Date: 12/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP AT A TRAFFIC LIGHT, THE ENGINE REMAINED RUNNING HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE ROLLED INTO A PARKING LOT AND LUNGED FORWARD BEFORE THE CONTACT TURNED OFF THE VEHICLE. THE VEHICLE WAS TOWED TO SARASOTA FORD (707 S. WASHINGTON BLVD, SARASOTA, FL 34236, (888) 349-4989) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE REMAINED UNREPAIRED AT THE DEALER. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 74,000.

12/03/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AK8BB******
Summary

UPON FUELING OF VEHICLE A STRONG SMELL OF FUEL IS PRESENT AND AFTER PARKING OVERNIGHT A SIGNIFICANT PUDDLE OF FUEL IS DISCOVERED UNDER THE VEHICLE. THIS IS A SEVER ISSUE WHICH NEEDEDS TO BE RECALLED TO PREVENT A CATASTROPHIC EVENT.

11/23/2020
Components: SERVICE BRAKES
Incident Date: 11/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC5BB******
Summary

REPLACED ROTORS, CALIPERS, PADS ON ALL 4 WHEELS AFTER LOSS OF MOST OF THE PEDAL WHILE DRIVING IN CITY TRAFFIC. BRAKES WERE ALSO DUE FOR REPLACEMENT. BLED BRAKE SYSTEM ACCORDING TO OWNERS MANUAL AND STILL NO PEDAL. LIMPED THE CAR TO THE DEALER WHO ADVISED THAT THE MASTER CYLINDER HAD TO BE REPLACED. ALSO NOTED THAT THE BRAKE BOOSTER WOULD BE REPLACED UNDER THAT EXTENDED WARRANTY. THIS APPEARS TO BE A COMMON PROBLEM ON THESE VEHICLES. MOST CERTAINLY A SAFETY ISSUE.

11/19/2020
Components: SERVICE BRAKES
Incident Date: 09/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4BB******
Summary

REPEATED ISSUES WITH REPLACEMENT OF BREAK COMPONENTS RELATED TO THE OVERALL SYSTEM LEADING TO INADEQUATE PERFORMANCE AND REQUIRED REPLACEMENT OF ABS MODULE HCU AND ECU REPLACEMENT AND REPROGRAMMING. THE LACK OF PROPER PERFORMANCE OF THE BREAK COMPUTER MODULES LEADS TO THE INABILITY TO CONTROL THE VEHICLE IF A SUDDEN STOP IS REQUIRED.. THE VEHICLE IS NOT BEING DRIVEN DUE TO SAFETY CONCERNS OF THE INABILITY TO CONTROL THE VEHICLE IF A SUDDEN STOP IS REQUIRED.

11/18/2020
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 11/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

THE FRONT PASSENGER DOOR AJAR INDICATOR LIGHT STAYS ON EVEN WHEN THE DOOR IS CLOSED. THIS KEEPS THE INTERIOR LIGHTS ON AND DRAINS THE BATTERY AND THE CAR WILL NOT LOCK. THIS CREATES A SAFETY ISSUE WHEN I HAVE MY GRANDCHILDREN IN THE CAR AND I CANNOT LOCK THE CAR. ALSO, I WORK AROUND CORRECTIONAL FACILITIES AND IT IS REQUIRED THAT WE KEEP OUR CARS LOCKED. THIS PROBLEM IS REALLY STRESSING ME OUT AND I FEEL FORD SHOULD BE RESPONSIBLE FOR THIS ISSUE. ALSO, MY AIR BAG INDICATOR LIGHTS STAY ON CONTINOUSLY WHICH IS ANOTHER SAFETY ISSUE. I'M NOT SURE THE AIRBAGS WOULD DEPLOY IF I WERE IN AN ACCIDENT.

11/14/2020
Components: STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC8BB******
Summary

WHEN DRIVING I WOULD HEAR CLUNKING NOISES, WHEN TURNING AND BREAKING. MY AIR BAGS SENSOR IDEALLY OFF, AND I'M EXPERIENCING ELECTRICAL ISSUES.

11/14/2020
Components: SERVICE BRAKES
Incident Date: 10/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AK5BB******
Summary

2011 EDGE SPORT. COMING TO A STOP SIGN, DOING 22-23MPH, THE BRAKE PEDAL DEPRESSED ABOUT 90% OF THE WAY BEFORE ENGAGING. BRAKES HAD TO BE JAMMED TO THE FLOOR TO STOP THE VEHICLE. WE WOULD HAVE HIT THE OTHER CAR IF THEY HADN'T SWERVED. I WAS POWERLESS TO STOP. DEALER CHECKED THE BOOSTER THAT HAD ALREADY BEEN REPLACED UNDER WARRANTY AND SAID IT WAS THE ABS MODULE AND CONTROL UNIT. I AM SEEING THIS HAPPENING TO A LOT OF EDGE SPORT AND LIMITED OWNERS ESPECIALLY. FORD IS NOT FULLY ACKNOWLEDGING THE FAULTY DESIGN HERE BY ONLY COVERING THE BOOSTER. IT IS INCREDIBLY DANGEROUS AND I CAN ONLY IMAGINE HOW MANY PEOPLE HAVE BEEN HURT OR DIDNT GET TO REPORT THE SUDDEN BRAKE FAILURE AS A RESULT OF DEATH

11/12/2020
Components: SERVICE BRAKES
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

VEHICLE IS IN MOTION AND BRAKE PEDAL GOES TO THE FLOOR AND BRAKING IS EXTREMELY REDUCED WHEN STOPPING. TRACTION CONTROL AND ABS LIGHT ARE CONSTANTLY ON. FORD REPLACED THE BRAKE BOOSTER UNDER A CUSTOMER SATISFACTION PROGRAM ABOUT 6 MONTHS AGO FOR PEDAL GOING TO THE FLOOR. THE PEDAL RETURNED TO NORMAL POSITION BUT THE ABS AND TRACTION CONTROL LIGHT CONTINUED TO STAY ON. NOW 6 MONTHS LATER, THE BRAKE PEDAL IS GOING TO THE FLOOR AGAIN AND BEING TOLD IT IS THE HYDRAULIC CONTROL UNIT. THIS ISSUE SHOULD BE A SAFETY RECALL. I KNOW YOU GUYS HAD THE FORD FUSION RECALLED DECEMBER OF 2019 FOR THE SAME ISSUE. PLEASE ADD THE 2011 FORD EDGE TO THE LIST OF RECALLS BECAUSE THIS IS A MAJOR SAFETY ISSUE!

11/11/2020
Components: SERVICE BRAKES
Incident Date: 10/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

DRIVING THE CAR IN OCTOBER ON A CITY STREET, THE BRAKES WENT ALL THE WAY TO THE FLOOR, AND TOOK MUCH LONGER THAN USUAL TO STOP. WE TOOK THE CAR TO OUR MECHANIC, HE COULD NOT REPRODUCE THE PROBLEM BUT SAID IT MAY BE THE BRAKE BOOSTER. WE HAD IT REPLACED. THE PROBLEM OCCURRED AGAIN AFTER THE REPAIR WHEN DRIVING IN A SCHOOL ZONE AND ATTEMPTING TO STOP AT A STOP SIGN. THE CAR ENDED UP IN THE MIDDLE OF THE ROAD AND THANKFULLY WITH NO ONCOMING TRAFFIC OR CHILDREN AROUND.

11/10/2020
Components: SERVICE BRAKES
Incident Date: 10/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC8BB******
Summary

WHEN DEPRESSNG THE BRAKE, THE BRAKE WAS SOFT AND WENT TO THE FLOOR. PUMPING THE BRAKES HELPED STOPPED THE CAR. THIS OCCURRED INTERMITTENTLY. THE FORD EDGE HAS APPROXIMATELY 94,000 MILES ON IT. BROUGHT THE CAR IN TO HAVE THE BRAKE ISSUE FIXED AND THE MASTER CYLINDER WAS REPLACED. A WEEK LATER THE SAME ISSUE OF A SOFT BRAKE PEDAL OCCURRED WHILE DRIVING. BROUGHT THE CAR BACK INTO THE SHOP AND THEY BELIEVE IT MAY BE THE HCU, WE HAVE BEEN TOLD THAT THE PART IS ON BACK ORDER. WE HAVE TO WAIT A MONTH FOR THE PART TO COME IN TO SEE IF THIS WILL RESOLVE THE PROBLEM. THE CAR IS NOW NOT BEING DRIVEN.

11/06/2020
Components: SERVICE BRAKES
Incident Date: 11/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHEN PRESSING THE BRAKE PEDAL, IT WOULD TRAVEL TO THE FLOORBOARD CAUSING DIFFICULTIES WITH BRINGING THE VEHICLE TO A STOP. THE FAILURE WOULD OCCUR INTERMITTENTLY. THE CONTACT, A CERTIFIED MECHANIC, STATED THAT THE VEHICLE'S AC VALVES WOULD NEED TO BE RELEASED AND THE HYDRAULIC UNIT DOC TREE FLUID WAS CORRODING THE VALVE. THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED, HOWEVER, THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *DT*DT CONSUMER STATED AN ABS SERVICE BLEED PROCEDURE AT TIMES CORRECTED THE PROBLEM TEMPORARILY.*JB

11/04/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
Incident Date: 10/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JCXBB******
Summary

SINCE I PURCHASE 2011 FORD EDGE FROM MY DEALER IN BABYLON NY . I HAVE ISSUES WITH ELECTRICAL, LOSS OF POWER DURING WINTER, AND THE WORSE HAS BEEN THE BRAKES, MASTER CYLINDER TO BRAKES KEEP FAILING AND I NEVER NO EVEN I CHANGE MY BRAKES WHEN THEY CAN FAIL . I AM SCARED OF DRIVING THIS UNSAFE VEHICLE. MY DEALER DOES NOT RESPOND TO MY VEHICLE.

10/23/2020
Components: SERVICE BRAKES
Incident Date: 10/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

BRAKES RANDOMLY DO NOT WORK. WILL PLACE PRESSURE BUT BRAKE GOES TO THE FLOOR. HAS BEEN AT REPAIR SHOP 4 TIMES THIS YEAR. 2 TIMES LAST YEAR. NOT ABLE TO FIGURE OUT WHY PROBLEM OCCURS. WILL PROVIDE INVOICES IF REQUIRED.

10/21/2020
Components: STRUCTURE,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 10/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

I (SKYLA BURKS) TOOK MY FORD EDGE TO THE DEALERSHIP TO HAVE MY RECALLS REPAIRED! MY BRAKE BOOSTER BEING THE MAIN ONE I'M CONCERNED WITH BECAUSE THAT'S THE BIGGEST SAFETY PROBLEM! THE DEALERSHIP TOLD ME BECAUSE MY CAR WAS OVER A CERTAIN AMOUNT OF MILES THAT THE RECALL EXPIRED! HOW CAN THE BRAKE BOOSTER RECALL EVER EXPIRE? ESPECIALLY WHEN THAT'S THE MEANS OF BEING ABLE TO STOP! MY BRAKES ARE SO BAD THAT I DON'T LIKE PUTTING MY CHILDREN IN THE CAR! I DON'T FEEL SAFE AT ALL DRIVING IT & THEY TELL ME THEY CAN'T REPAIR DUE TO THE MILEAGE! WELL THE MILEAGE DON'T HAVE ANYTHING TO WITH MY BRAKES GOING OUT & CAUSING ME TO WRECK & GET INJURED OR WORSE! THIS IS A HUGE SAFETY PROBLEM FOR NOT JUST MYSELF! SO HOW CAN I GET THIS FIXED?

10/18/2020
Components: UNKNOWN OR OTHER
Incident Date: 10/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXBB******
Summary

3 TIMES MY 2011 FORD EDGE HAS LOST POWER & GONE INTO 'LIMP MODE' WHILE DRIVING. I'VE HAD TO COAST TO SIDE OF THE ROAD. WRENCH LIGHT, NO AWD, NO TRACTION, LOW ENGINE OIL LIGHTS HAVE ALL COME ON. ONCE THE CAR WOULDN'T RESTART SO I HAD IT TOWED. LAST TIME I DROVE IT TO DEALERSHIP FOR THEM TO TELL ME THERE ARE NO CODES SO THEY DON'T KNOW WHAT THE PROBLEM IS. OBVIOUSLY THIS IS A VERY DANGEROUS SITUATION AS I'M TRAVELING 60 +MILES AN HOUR WHEN MY CAR BASICALLY LOSES POWER AS I'M TRYING TO GET TO A SAFE LOCATION. INVESTIGATING THIS PROBLEM IT'S A KNOWN THROTTLE BODY ISSUE & THERE IS A CUSTOMER SATISFACTION PROGRAM 16B23 FOR 2011 FORD EDGE W 3.5L ENGINE & FROM OAKVILLE PLANT WHICH FITS MY CAR BUT MY VIN IS NOT INCLUDED BECAUSE YEAR IT WAS MADE. I CALLED FORD CUSTOMER SERVICE & THEY WERE GOING TO REACH OUT TO DEALERSHIP & THEN GET BACK TO ME. THAT NEVER HAPPENED. THIS IS VERY DISHEARTENING THAT FORD DOESN'T SEE THIS AS A LIFE THREATENING SITUATION & PUT INTO EFFECT A RECALL.

10/15/2020
Components: SERVICE BRAKES
Incident Date: 10/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

OVER THE PAST MONTH, THE BRAKE PEDAL SUDDENLY GOES TO THE FLOOR AFTER ABS ACTIVATION FROM A SUDDEN STOP OR WHEEL SPIN EVENT, LEAVING LITTLE TO NO STOPPING POWER. WHEN THE VEHICLE IS TURNED OFF AND THEN POWER IS RESTORED, THE BRAKES RETURN TO NORMAL OPERATION UNTIL THE NEXT EVENT. THE VEHICLE IS A 2011 FORD EDGE LIMITED THAT HAS BEEN DRIVEN 87K MILES. AFTER EXTENSIVE RESEARCH, IT APPEARS THAT FORD IS AWARE OF FAILURES IN THE ABS CONTROL UNIT (AKA HCU) AND HAS EVEN OFFERED EXTENDED WARRANTY SERVICE FOR MANY VEHICLES WITH THIS PROBLEM. HOWEVER, MANY OTHER VEHICLES, LIKE OURS, ARE SOMEHOW NOT COVERED FOR THE VERY SAME FAILING PARTS.

10/12/2020
Components: ENGINE
Incident Date: 10/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

WHILE DRIVING FOR AWHILE, VEHICLE LOST POWER AND WENT LIMP WITH NO ACCELERATION WHILE IN THE MIDDLE OF A LARGE ROTARY WITH NO PLACE TO PULL OVER. THE TOOL WRENCH WARNING LIGHT CAME ON THE DISPLAY. THE STEERING AND BRAKING WERE STILL OPERABLE, BUT WITHOUT POWER, VEHICLE WAS UNABLE TO MOVE OUT OF TRAFFIC. TURNED OFF VEHICLE AND WAS ABLE TO DRIVE NORMALLY. THIS HAPPENED AGAIN THE NEXT DAY, ALSO ON BUSY ROAD. TOOK TO DEALER AND WAS TOLD I NEEDED TO COME IN WHEN IT WAS HAPPENING, WHICH IS IMPOSSIBLE SINCE THERE IS NO ACCELERATION TO DRIVE. VEHICLE HAS 43,000 MILES.

10/07/2020
Components: SERVICE BRAKES
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE BRAKE BOOSTER WAS REPLACED HOWEVER, THE CONTACT HAD TO PUMP THE BRAKE PEDAL TO THE FLOORBOARD TO STOP THE VEHICLE. THE DEALER INVER GROVE FORD LINCOLN (4725 S ROBERT TRL, INVER GROVE HEIGHTS, MN 55077, (651) 554-7096) CONFIRMED THE FAILURE OF THE BRAKE BOOSTER AND PROVIDE THE CONTACT WAS A COST FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS 110,000.

10/04/2020
Components: ELECTRICAL SYSTEM
Incident Date: 07/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

DOOR AJAR SENSOR DOES NOT WORK PROPERLY AND ALARM WILL SOUND IF YOU LOCK DOORS.

10/02/2020
Components: POWER TRAIN
Incident Date: 09/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1BB******
Summary

EXITING OFF THE FREEWAY AND CAR LOST POWER WENT INTO LIMP MODE AND WRENCH ICON CAME ON

10/02/2020
Components: UNKNOWN OR OTHER
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

BACKUP CAMERA VIEW IS UPSIDE DOWN, WHEN BACKING, CAUSING DISTORTION

09/22/2020
Components: SERVICE BRAKES
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

WHEN BRAKES ARE APPLIED YOU CAN HEAR A HISSING NOISE. AT A FULL STOP THE CAR WILL SLOWING MOVE FORWARD, ALSO WHEN BRAKING IT IS SPONGY. BRAKE FEEDBACK CYCLES FROM HARD TO SOFT.

09/17/2020
Components: SERVICE BRAKES
Incident Date: 09/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5BB******
Summary

CITY STREETS - WHEN PRESSING DOWN ON BRAKES CAR DOES NOT FULLY STOP AT TIMES STILL ROLLS. MOST TIMES MUST PRESS ALL THE WAY TO GET IT TO STOP. MAKES CAT SCREECHING NOISE WHEN BRAKING. FIRESTONE CHECKED BRAKES ON 9/16/20 STATING NOTHING WAS WRONG. TAKING BACK VEHICLE 9/18/20 FOR FURTHER CHECKING. I SAW NUMEROUS COMPLAINTS ON THIS 2011 EDGE WHY NO RECALLS? MY VEHICLE IS REGULARLY SERVICED FOR ANY NECESSARY SERVICES NEEDED AT REGULAR INTERVALS.

08/31/2020
Components: SERVICE BRAKES
Incident Date: 08/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1BB******
Summary

WHEN DRIVING THE VEHICLE AND I STEP ON THE BRAKE PEDAL TO STOP THE PEDAL WILL GO DOWN TO THE FLOOR. THE CAR HAS NEW BRAKES BUT THE BRAKES ARE SPONGY. IT IS DANGEROUS BECAUSE IT IS UNPREDICTABLE TO STOP. IT DOES THE SAME SAME THING WHEN THE CAR IS NOT IN MOTION.

08/26/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC6BB******
Summary

2011 FORD EDGE 102K MILES. FRONT DRIVER DOOR LIGHT AJAR, THE DOOR INDICATING ITS AJAR KEEPS THE LIGHTS IN THE VEHICLE ILLUMINATED, THIS IN TURNED DRAINED THE BATTERY. VERY HARD TO TELL THE LIGHTS INSIDE ARE ON DURING DAYLIGHT HOURS. UNFORTUNATELY THIS SITUATION LEFT MY WIFE AND KIDS STRANDED. LOOKED UP SOLUTIONS FOR THIS WHEN I RAN ACROSS THE RECALL 19N09 FOR THIS SITUATION. TOOK IT TO THE LOCAL DEALERSHIP WHERE IT WAS DIAGNOSED AS THE THE ISSUE. THEY NOTED THIS WAS A VERY COMMON ISSUE WITH THESE CARS. UNFORTUNATELY TODAY'S DATE (8/26/20) WAS 26 DAYS PAST THE RECALL EXPIRATION DATE OF 7/31/20. THE DEALERSHIP ADVISED ME THEY COULDN'T FIX THE ISSUE UNDER THE RECALL DUE TO THE EXPIRATION AND THE REPAIR WOULD COST $471. I CALLED FORD DIRECTLY WHERE THEY POLITELY TOLD ME I MISSED THE DATE AND THEREFORE I WAS ON MY OWN. I'M VERY DISAPPOINTED IN FORD'S DECISION TO NOT STAND BEHIND THE RECALL AND TAKE CARE OF THE KNOWN ISSUE WITH THE EDGE AFTER BEING ONLY 26 DAYS AFTER A RECALL EXPIRED. I ASKED FORD IF THEY HAD NOTIFIED ME OF THIS ISSUE WITH THE VEHICLE PRIOR TO THE RECALL EXPIRING, THEY SAID THEY SENT ME A NOTICE IN JANUARY, I ASKED THEM TO CONFIRM THE ADDRESS THAT NOTICE WAS SENT TO AND THEY INTIMATELY ASKED ME TO VERIFY MY ADDRESS TO THEM. RED FLAG.... I GOT THE FEELING THEY DID NOT SEND OUT ANY NOTICE ON THIS RECALL AND THEY COULD NOT CONFIRM WHERE THEY SENT THE NOTICE TO. FORD ADVISED ME TO PAY UP, GET IT FIXED BUT KEEP THE RECEIPT IN CASE THE RECALL OPENS BACK UP THEY WOULD REIMBURSE ME FOR IT. VERY DISAPPOINTED IN THIS SITUATION AND IN FORD. THE WAY THE CAR IS CURRENTLY IS NOT SAFE FOR MY WIFE AND KIDS TO DRIVE. THE DEALERSHIP TOLD ME THAT I COULD JUST "DISCONNECT THE NEGATIVE TERMINAL TO STOP THE BATTERY FROM DRAINING"! FORD PLEASE DO THE RIGHT THING AND OPEN THIS RECALL BACK UP.

08/18/2020
Components: SERVICE BRAKES
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

THE BRAKE PEDAL WENT TO THE FLOOR WHEN TRYING TO STOP WHILE DRIVING ON THE HYWAY , I CHECKED THE FLUID IT WAS FULL, TOOK IT TO DEALER TO HAVE IT CHECKED THEY SAID IT NEEDED A HYDRAULIC CONTROL UNIT AND ELECTRONIC MODULE THAT IS MORE THAN $1,100 BUT I DID SOME RESEARCH AND THIS IS A COMMON PROBLEM WITH THIS FORD EDGE.

08/18/2020
Components: ELECTRICAL SYSTEM
Incident Date: 06/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

THE SYNC SYSTEM QUIT WORKING. THERE IS A BLACK SCREEN AND I AM UNABLE TO USE THE BACKUP CAMERA OR SEE THE TEMPERATURE CONTROLS FOR THE VEHICLE. IT HAS BEEN THIS WAY FOR ABOUT A MONTH. ON MY FORD APP IT SHOWS 2 THINGS THAT NEED TO BE FIXED. I CALLED THE DEALERSHIP AND THEY SAID I HAVE TO PAY $173 FOR THEM TO LOOK AT IT AND THEY SHOW NO RECALLS.

08/14/2020
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC7BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED UPON ENTERING HIS VEHICLE, HE SMELLED AN ABNORMAL ODOR OF GASOLINE AFTER REFUELING. THE CONTACT STATED THAT HE WENT INTO HIS GARAGE AND SAW A PUDDLE OF GASOLINE ON THE FLOOR. THE CONTACT CONTACTED AN INDEPENDENT MECHANIC WHO ADVISED HIM TO REFILL THE FUEL TANK TO DETERMINE WHERE THE LEAK WAS COMING FROM. THE MECHANIC PERFORMED A DIAGNOSTIC TEST AND THE RESULT WAS A LEAKING SEAL BY THE ROLLOVER VALVE SENSOR. THE MANUFACTURER WAS NOTIFIED, AND INFORMED THE CONTACT TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000.

08/07/2020
Components: UNKNOWN OR OTHER
Incident Date: 08/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

WHILE DRIVING ON THE EXPRESS WAY, AN ORANGE WRENCH LIGHT APPEARED, AND THE CAR LOST POWER. VERY DANGEROUS. I WAS BARELY ABLE TO SAFELY PULL OVER AND CUT THE CAR OFF.

08/06/2020
Components: SERVICE BRAKES
Incident Date: 08/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC1BB******
Summary

THE BREAKS ARE ROCK HARD WHEN YOU FIRST HIT THE BREAK. THE CAR SLOWLY TRYS TO STOP BUT YOU CAN FEEL BRAKES NOT FULLY ENGAGE. SO YOU HAVE TO PRESS HARDER AND THEN THE BRAKES WILL ENGAGE AND IT'S AN ABRUPT STOP. SOMETIMES DOESN'T THINK IT WILL STOP. IT IS VERY SHOCKING WHEN FIRST HITTING BREAKS BECAUSE DON'T KNOW IF IT WILL BRAKE ALL THE WAY.

08/04/2020
Components: SERVICE BRAKES
Incident Date: 07/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AK0BB******
Summary

MY VEHICLE'S BRAKES WENT ALL THE WAY TO THE FLOORBOARD BEFORE COMING TO A STOP. THE PRESSURE IN THE BRAKES WOULD LEAVE IMMEDIATELY SO I TOOK IT TO MY MECHANIC AND THEY REPLACED THE MASTER CYLINDER. TWO MONTHS LATER, THE SAME THING HAPPENED AGAIN WHERE ALL THE PRESSURE OF THE BRAKES ARE GONE AND THE BRAKES BARELY STOP THE CAR SO I TOOK IT AGAIN TO THE MECHANIC AND THEY REPLACED THE MASTER CYLINDER AND STILL THE BRAKE PRESSURE WON'T HOLD SO THEY SAID IT MIGHT HAVE TO DO WITH THE ABS SYSTEM. THEY WERE SURPRISED THAT THERE IS NO RECALL ON THE BRAKE SYSTEM BECAUSE IT SEEMS LIKE SO MANY OTHER PEOPLE ARE DEALING WITH THE FAULTY SYSTEM THAT KEEPS BREAKING THE MASTER CYLINDER. THE ABS SYSTEM IS VERY EXPENSIVE TO FIX TOO. I DON'T FEEL SAFE IN MY CAR ANYMORE, THE BRAKES CAN GIVE OUT ANYTIME WHILE I'M DRIVING AND FORD COULD CARE LESS.

07/19/2020
Components: STRUCTURE
Incident Date: 04/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

FRONT PASSENGER DOOR LATCH/SENSOR MALFUNCTION. DOOR AJAR LIGHT STAYS ON EVEN THOUGH THE DOOR IS CLOSED. THE DOORS DON'T LOCK AND THE DOME LIGHT STAYS ON BECAUSE THE CAR THINKS THE DOOR IS OPEN. THIS IS A HUGE SAFETY CONCERN BECAUSE I HAVE A SMALL SON AND WE CAN'T LOCK THE DOORS WHILE HE'S IN THE VEHICLE.

07/17/2020
Components: ENGINE
Incident Date: 07/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXBB******
Summary

THE TEMPERATURE GAUGE SUDDENLY WENT FROM NORMAL TO HIGH. I NOTICED IT AND WAS ABLE TO IMMEDIATELY TURN THE CAR OFF. NO ALARMS OR ALERTS WENT OFF ON THE CAR AT ALL. WHEN WE LOOKED UNDER THE HOOD OF THE CAR WE NOTICED THAT THE ANTIFREEZE WAS LEAKING. MY HUSBAND ADDED MORE TO IT AND WE LEFT THE CAR THERE UNTIL WE COULD FIGURE OUT WHICH MECHANIC WOULD BE ABLE TO REPAIR THE WATER PUMP. THE LOCAL MECHANICS WE SPOKE TO WERE NOT COMFORTABLE DOING THIS REPAIR DUE TO THE AMOUNT OF LABOR REQUIRED FOR THIS VEHICLE. WE HAD THE FORD EDGE TOWED TO THE FORD DEALERSHIP. THE WATER PUMP ENDED UP LEAKING INTO THE ENGINE WHICH THE DEALERSHIP SAID WAS CATASTROPHIC. IF I HAD BEEN ON THE ROAD, INSTEAD OF IN THE PARKING LOT, IT COULD HAVE SEIZED THE ENGINE. IT HAPPENED INSTANTANEOUSLY AND WITHOUT ANY WARNINGS OR ALARMS. THE FORD TECHNICIANS SAID IT MAY HAVE BEEN LEAKING INTO THE ENGINE FOR SEVERAL DAYS WITHOUT WARNING. THIS IS A SERIOUS AND DANGEROUS ISSUE AS WELL AS A COSTLY ONE. A WATER PUMP SHOULD BE A SIMPLE REPAIR OR PROBLEM, HOWEVER THE WAY THAT IT HAPPENED CAUSED ENGINE FAILURE. IT NOW REQUIRES AN ENTIRE ENGINE REPLACEMENT. THE CAR NO LONGER FUNCTIONS OR OPERATES IN ANY CAPACITY. I WAS STATIONARY IN A PARKING LOT SO I WAS FORTUNATE. I HAD JUST PULLED INTO THE PARKING SPACE AND WAS THERE ABOUT ONE MINUTE - LITERALLY. THE REPAIR FEES FOR THE WATER PUMP WERE PRICED AT $3,000. THE REPAIR FEES FOR THE USED ENGINE REPLACEMENT ARE $4,000-5,000. THIS IS A POOR VEHICLE DESIGN AND A SAFETY CONCERN FOR FORD.

07/16/2020
Components: SERVICE BRAKES
Incident Date: 07/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9BB******
Summary

BREAKS ARE REALLY SPONGY ABOUT 2TO3 IN OF PLAY BEFORE BRAKE ENGAGES

07/16/2020
Components: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 06/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2BB******
Summary

ALL DOOR SENSORS NEEDED REPLACING. THE FRONT INTERFACE DISPLAY MODULE NEEDED TO BE REPLACED BECAUSE THE HAZARD LIGHTS CAME ON FOR NO REASONS AND COULDN'T BE TURNED OFF. REAR VIEW CAMERA DOESN'T WORK. FRONT HOOD NEEDS PAINTING FROM POOR CLEAR COAT. IT TOOK ONE MONTH FOR FORD TO GET THE FIDM. NUMEROUS RECALLS BUT FORD SAID THEY DON'T APPLY TO THE FORD EDGE. AS A FAMILY WE HAVE A FORD EDGE, F-150 LARIAT, ESCAPE,EXPLORER AND A F-250. THIS IS CURRENT AND NOT INCLUDING ALL THE OTHER VEHICLES WE HAD FROM FORD.

07/14/2020
Components: SERVICE BRAKES
Incident Date: 07/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9BB******
Summary

BRAKES ARE SO HARD, THE CAR DOES NOT BRAKE EASILY. IT MAKES A SOUND LIKE A WIND IS BLOWING. I TOOK IT TO THE FORD DEALER AND THEY SAID THE PROBLEM PROBABLY IS THE BRAKE BOOSTER. BUT AFTER THEY DO AN INSPECTION THEY FIND OUT THE PROBLEM IS THE MASTER CYLINDER AND HCU. SO THEY SAID THE COST IS AROUND $1,300 THIS IS TO EXPENSIVE THIS MUST BE A RECALL.. I SAW MANY CASES WITH THIS SAME PROBLEM.. ALSO FORD CHARGE $149 FOR INSPECTION..

07/12/2020
Components: SERVICE BRAKES
Incident Date: 06/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

THE BRAKES HAVE BECOME 'SPONGY' AS THE SERVICE MECHANIC CALLS IT. WHEN I PUSH THE BRAKES, THEY GO ALL THE WAY TO THE FLOOR BEFORE STOPPING THE VEHICLE. IT TAKES MUCH LONGER TO STOP EVEN IF YOU ARE GOING SLOW.

07/08/2020
Components: SERVICE BRAKES
Incident Date: 07/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

THE PROBLEM STARTED WITH AN OCCASIONALLY STIFF BRAKE PEDAL. THIS WAS IN FEBRUARY 2015 WITH 59,554 MILES ON THE CAR. THE FORD DEALERSHIP REPLACED THE BRAKE BOOSTER UNDER CUSTOMER SATISFACTION PROGRAM 13N02. THEN IN MAY 2016 WITH 74,029 MILES ON THE CAR THE PROBLEM RETURNED EVEN WORSE. THIS TIME THE PEDAL WOULD NOT ONLY BE STIFF AT START UP BUT WOULD ALSO BECOME STIFF WHILE DRIVING AND WAS ACCOMPANIED BY A HIGH PITCHED RINGING NOISE. THE DEALERSHIP REPLACED THE BRAKE BOOSTER AGAIN BUT THIS TIME THE COST WAS PLACED ON ME. NOW HERE WE ARE IN JULY 2020 WITH APPROXIMATELY 110,000 MILES ON THE VEHICLE THE STIFF PEDAL PROBLEM HAS BEEN COMING UP AGAIN AND HAS PROGRESSED TO THE BRAKE PEDAL GOING TO THE FLOOR WHILE DRIVING WITH GREATLY REDUCED BRAKING POWER. THE FORD DEALERSHIP AGAIN SAYS THAT THE BRAKE BOOSTER IS PART OF THE PROBLEM, ALONG WITH THE MASTER CYLINDER. THE DEALER & FORD MOTOR CO. BOTH STATE THAT THE COST OF REPLACING THEIR FAULTY PARTS IS MY RESPONSIBILITY. FORD OBVIOUSLY HAS NOT FIXED THE PROBLEM WITH THEIR BRAKE BOOSTERS

07/04/2020
Components: SERVICE BRAKES
Incident Date: 06/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC0BB******
Summary

WHEN DRIVING AT VARIOUS SPEEDS ON HIGHWAY AND CITY STREETS, GOING TO APPLY BRAKES WHEN STOPPING THE BRAKES WILL NOT FULLY STOP THE VEHICLE. IT WILL SLOW IT DOWN BUT IT WON'T COME TO A COMPLETE STOP WITHOUT HAVING TO USE THE EMERGENCY BRAKE TO BE ABLE TO FULLY STOP. THE BRAKE PEDAL WOULD BE PUSHED ALL THE WAY INTO THE FLOOR. AND IT MAKES THIS AWFUL SQEAULING NOISE WHEN BRAKES ARE APPLIED.

06/29/2020
Components: UNKNOWN OR OTHER
Incident Date: 06/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

REAR HATCH WILL OPEN UP RANDOMLY, NO RHYME OR REASON. USUALLY ONLY HAPPENS WHEN PARKED. I BELIEVE IT MAY BE A KEY FOB ISSUE, BUT CAN'T BE CERTAIN. *TR

06/17/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC7BB******
Summary

IN 2016 FORD EDGE DOOR AJAR LIGHT WILL STAY ON EVEN WHEN THE DOOR WERE LOCKED. IN THE BEGINNING IT WAS NOT AN ISSUE BUT THAN THINGS GOT WORSE AS FOR NO APPARENT REASON THE CAR ALARM WOULD GO OFF ON ITS OWN AT DIFFERENT TIMES OF DAY AND NIGHT. AFTER PINPOINTING THE PROBLEM TO THE DOOR LATCH SENSOR WAS ADVISED TO CHANGE THE SENSOR (BUT SINCE GENIUSES AT FORD DECIDED TO INCORPORATE THE SENSOR IN THE ACTUAL DOOR LATCH WITH NO REMOVABLE PARTS) I WAS FORCED TO CHANGE THE ENTIRE DOOR LATCH MECHANISM WHICH COST ABOUT $500..I RECENTLY RECEIVED A LETTER THAT THIS WAS A KNOWN ISSUE AND A RECALL NOW HAS BEEN ORDERED...SUBMITTED THE PAPERWORK FOR A REFUND AND IT WAS DENIED (REASON CAR IN 2016 HAD 88,000 MILES)...ALTHOUGH ON THE LETTER IT SAYS THAT IF I HAD THE ISSUE NOW IT WILL BE COVERED UP TO 120,000 ...I HAVE CALLED FORD MULTIPLE TIMES AND ALSO SUBMITTED ORIGINAL RECEIPTS WITH CHAPMAN FORD IN EGG HARBOR TWP, NJ...BUT THEY SAID THEY CAN NOT HONOR ANY REFUNDS DUE TO MILEAGE (CASE # FORD GAVE ME IS [XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

06/17/2020
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/01/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE WENT TO THE FLOORBOARD TO SLOW AND STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO WALTERBORO FORD (902 BELLS HIGHWAY, WALTERBORO, SC 29488, (843)-549-5581, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER AND HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

06/12/2020
Components: UNKNOWN OR OTHER
Incident Date: 06/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9BB******
Summary

DOOR LATCH, WHEN VEHICLE HIT 122,000 GOT A SAFETY BULLETIN EXTENDING WARRANTY ON VEHICLE DOOR LATCH TO 120,000 MILE MY VEHICLE WAS AT 122,000 AT THE TIME. NOW THERE IS A RECALL ON DOOR MATCHES IN QUESTION BUT FORD EDGES ARE NOT INCLUDED IN THIS RECALL? ALMOST EVERY TIME I CLOSE MY DOOR MY DOOR AJAR LIGHT CONTINUES TO STAY ON UNLESS I SLAM MY DOOR WITH A RIDICULOUS AMOUNT OF FORCE 4 OR 5 TIMES. *TR

06/11/2020
Components: SERVICE BRAKES
Incident Date: 05/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

THE BRAKE PEDAL RANDOMLY GOES TO THE FLOOR YOU HAVE TO PUMP THE BRAKE PEDAL TO STOP THE VEHICLE, I TOOK THE VEHICLE TO A FORD DEALERSHIP AND THEY COULD NOT DUPLICATE THE PROBLEM. THIS IS A SERIOUS SAFETY PROBLEM. *TR

06/10/2020
Components: POWER TRAIN
Incident Date: 06/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

THE CAR WAS IN MOTION.THE CAR MAKE A VOOM SOUND EVERY TIME IT SHIFT . I HAVE NEVER BEFORE HEARD BEFORE TODAY. *TR

05/22/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5BB******
Summary

SITTING IN A DRIVE THRU AND CAR BEGINS TO RUN HOT ONCE AGAIN DUE TO THE COOLING FANS NOT KICKING ON. THIS IS AN ONGOING PROBLEM WITH THIS CAR. I HAVE REPLACED AN ENTIRE ENGINE ALONG WITH THE COOLING FAN MODULE AND ASSEMBLY. OVER 2000 IN REPAIRS ALL DUE TO A COOLING FAN MALFUNCTION AND IS ACTING LIKE IT AGAIN. *TR

05/21/2020
Components: ELECTRICAL SYSTEM
Incident Date: 05/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

THE DOOR LATCH SENSOR DOSE NOT WORK ALL THE TIME. WITCH MEANS THE DOORS WILL NOT LOCK WHICH MAKES ME FEEL UNSAFE DRIVING MY VEHICLE. THERE HAS BEEN A LOT OF COMPLAINTS ON THIS WITH THE EDGES YEARS 2011 TO 2013. THERE SHOULD BE A RECALL ON THIS IF A LOT OF PEOPLE ARE HAVE THIS PROBLEM TO KEEP US SAFE. ANYONE COULD OPEN YOUR DOOR AT A RED LIGHT. *TR

05/13/2020
Components: ELECTRICAL SYSTEM
Incident Date: 05/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9BB******
Summary

TONIGHT, I WAS CLOSING MY SUNROOF AN IT TOOK 5 MINUTES AND 3 PEOPLE TO CLOSE IT. ONE PERSON HAD TO PUSH THE BUTTON TO CLOSE IT AND THE OTHER TWO HAD TO PUSH THE GLASS FROM THE OUTSIDE. EVERY TIME WE DID THAT IT KEPT RESISTING AND POPPING BACK TO THE OPEN POSITION. I HAVE TOOK IT TO FORD ABOUT A MONTH AGO WHEN I GOT MY OIL CHANGED THEY TOLD ME TO TRIED TO CLEAN THE TRACKS OF IT AND LUB ON MY OWN OR HAVE FORD DO IT FOR ALMOST $1,000.00. I DON'T HAVE THAT KIND OF MONEY. THEY. TOLD ME THIS HAS HAPPENED TO ALL THE SUNROOF OF THIS YEAR. I FEEL IF MOST PEOPLE HAVE HAD THIS PROBLEM THEY SHOULD OFFER SOME KIND OF HELP OR A RECALL ON IT. *TR

05/11/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 05/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

WHILE DRIVING IN THE CITY MY HAZARD LIGHTS CAME ON AUTOMATICALLY AND I COULD NOT TURN THEM OFF. THIS ALSO MADE MY BLINKERS INCAPABLE OF BEING USED, A CLEAR SAFETY ISSUE AND LAW OFFENSE. MY HAZARD LIGHTS CONTINUED TO TURN ON AND OFF AUTOMATICALLY LEAVING ME WITH A DRAINED BATTERY. I HAVE RESEARCHED THE RECALLS AND IT SEEMS THIS CAN BE A FIRE HAZARD BUT MY CAR WAS NOT ON THIS RECALL LIST. *TR

04/20/2020
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

65 MPH ON HIGHWAY, COMPLETE LOSS OF POWER... ELECTRONICS SEEMED TO SPUTTER OFF, THEN BACK ON FOR A FEW SECONDS, THEN OFF AGAIN, BUT THE VEHICLE SHUT COMPLETELY OFF MID HIGHWAY DRIVING WITH NO ABILITY TO STEER, ACCELERATE OR DECELERATE. ENDED UP AT A COMPLETE STOP ON THE HIGHWAY WITH NOTHING WORKING TO POWER THE VEHICLE BACK ON. HEATER SEEMED TO CONTINUE TO WORK, BUT NOTHING AS FAR AS THE ENGINE OR DASH, NO ELECTRONICS. CONTINUED TO TRY TO START THE VEHICLE OVER AND OVER AS ONCOMING VEHICLES SWERVED AROUND ME AT 60 TO 70 MPH. DIALED 911 AND HAD TO WAIT 15 MINUTES BEFORE A POLICE CAR PARKED BEHIND THE FORD EDGE WITH FLASHERS ON. LITERALLY NO WARNING, NO WARNING LIGHTS, NO NOTHING. VEHICLE SIMPLY LOST POWER... COMPLETELY TURNED OFF. THIS WAS HANDS DOWN ONE OF THE MOST FRIGHTENING EXPERIENCES FOR MY DAUGHTER WHO WAS DRIVING AT THE TIME. SHE'LL LIKELY NOT GET BACK INTO THAT VEHICLE.

04/11/2020
Components: SERVICE BRAKES
Incident Date: 07/01/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK4JC7BB******
Summary

WHEN VEHICLE IS IN MOTION AT VARIOUS SPEEDS AND PRESSURE APPLIED TO BRAKE PEDAL TO STOP OR REDUCE SPEED THE VEHICLE DOESN'T COMPLETELY STOP. THIS HAS RESULTED IN ACCIDENTS DUE TO PRESSING BRAKE IS UNABLE TO STOP THE VEHICLE. MULTIPLE DIAGNOSTICS HAVE BEEN PERFORMED ON THE VEHICLE FROM CERTIFIED AUTO SHOPS TO NO AVAIL. MECHANICS ARE UNABLE TO RESOLVE THE ISSUE DUE TO OCCURRENCES ARE INTERMITTENT. THIS IS A VERY SCARY FEELING TO NOT KNOW IF YOUR BRAKING SYSTEM WILL STOP THE VEHICLE WHEN IN MOTION. I HAVE RESEARCHED AND REVIEWED MULTIPLE BLOGS THAT HAVE RESULTED IN MULTIPLE CITIZENS EXPRESSING THE SAME ISSUE WITH THIS TYPE, YEAR, AND MODEL OF VEHICLE. I STRONGLY ENCOURAGE FORD AND MANUFACTURERS TO THOROUGHLY RESEARCH THESE TYPE COMPLAINTS AND ISSUE A RECALL BEFORE MULTIPLE DEATHS OCCUR DUE TO VEHICLE BEING UNABLE TO STOP. FAMILY LIVES ARE AT RISK WHEN DRIVING THEIR VEHICLES THAT PRESENT THIS INTERMITTENT BRAKING PROBLEM. ADDITIONALLY, THERE HAVE BEEN TIMES WHEN I HAVE HAD TO PUMP THE BRAKES WHILE IN PARK OR PUT IN NEUTRAL BEFORE PUTTING INTO DRIVE MODE. AGAIN, BRAKE PEDAL SUPPRESSED FULLY TO FLOOR STILL WILL NOT BRING VEHICLE TO COMPLETE HALT. THIS IS EXTREMELY DANGEROUS. THIS IS A CONTINUOUS ISSUE THAT HAS BEEN GOING ON FOR MONTHS IN MY CASE BUT FOR YEARS FOR OTHERS WHO OWN THE SAME TYPE OF VEHICLE.

04/03/2020
Components: EXTERIOR LIGHTING
Incident Date: 03/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

THE INTERIOR LIGHTS ARE STAYING ON WHEN THE IGNITION IS TURNED OFF AND THE CAR IS PARK POSITION DUE TO A FAULTY DOOR SWITCH, AND THIS IS HAPPENING WHEN THE DOOR INDICATOR ON MY INSTRUMENT PANEL IS SHOWING THE DOOR IS AJAR WHEN IT IS ACTUALLY CLOSED, THUS CREATING A SAFETY ISSUE WHEN THE CAR IS IN MOTION DUE TO SAME FAULT SHOWING UP. THIS IS ALSO KILLING THE BATTERY IF NOT NOTICED IN TIME.

03/31/2020
Components: SERVICE BRAKES
Incident Date: 02/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC8BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WENT THROUGH A RED TRAFFIC LIGHT BEFORE COMING TO A STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED AND REPAIRED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO SUSQUEHANNA FORD LOCATED AT (415 W 4TH ST, QUARRYVILLE, PA 17566) TO HAVE THE ABS SOFTWARE REPROGRAMMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

03/29/2020
Components: POWER TRAIN,ENGINE
Incident Date: 01/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC0BB******
Summary

I WAS DRIVING MY VEHICLE ON MY WAY HOME FROM WORK ON A COUNTRY ROAD. THE VEHICLE RANDOMLY BEGAN TO LOSE POWER AND WOULDN'T GAIN MUCH SPEED. I WAS TRYING TO GET IT PARKED IN AT LEAST A DRIVEWAY OR PLACE TO SIT SAFELY IN CASE SOMETHING HAPPENED. THERE WERE CARS BEHIND ME , THE CAR STARTED SMOKING REALLY BAD FROM THE HOOD. BEFORE I HAD TIME TO GET SOMEWHERE SAFELY, THE CAR SHUT OFF AND STARTED GOING IN REVERSE. I HAD TO SLAM ON MY EMERGENCY BREAK AND WAS STUCK THERE UNTIL I HAD HELP FROM A TOW TRUCK TO TOW IT. THE CAR WOULDN'T TURN ON OR MOVE SO I WAS STUCK ON THIS HILL AND HAD PEOPLE FROM THEIR HOUSE GUIDE TRAFFIC UNTIL HELL CAME. THE CAR DIDN'T GIVE ME ANY WARNINGS OR ISSUES PRIOR TO THIS AT ALL. I HAVEN'T HAD THE VEHICLE FOR MORE THAN 2 YEARS AND HAVE ALWAYS TAKEN CARE OF EVERYTHING AND HAVE KEPT UP ON THE MAINTENANCE OF IT. THE ENGINE IS BLOWN AND WAS TOLD THE ANTIFREEZE LEAKED INTO THE OIL DUE TO THE ENGINE BLOWING. I HAVE STILL BEEN MAKING MY MONTHLY PAYMENT ON THIS VEHICLE. I HAVE BEEN CARLESS FOR MONTHS NOW AND WOULD REALLY APPRECIATE FORD TAKING THE ACTION INTO DOING WHAT'S RIGHT FOR THEIR CUSTOMERS THAT KEEP THEM GOING IN BUSINESS. I HAVE RESEARCHED THIS VEHICLE AND AM SEEING A LOT OF PROBLEMS WITH THE SAME EXACT ISSUE.

03/24/2020
Components: EXTERIOR LIGHTING
Incident Date: 03/24/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC5BB******
Summary

JUST PURCHASED A 2011 FORD EDGE SEL.. THE FIRST NIGHT I DROVE AT NIGHT THE HALOGEN HEADLAMPS WORE VERY DIM. VERY LOW LIGHT ON EITHER HI OR LOW BEAM. REPLACED WITH NEW BULBS. SAME THING, HEADLAMPS ARE NOT BRIGHT. RESEARCHED ON INTERNET. LOT OF OTHER PEOPLE ALSO HAD THIS PROBLEM. SOUNDS TO ME FORD MOTOR COMPANY VERY BAD LIGHTING SYSTEM. CAN NOT BELIEVE FORD DID NOT HAVE A RECALL ON THEIR LIGHTING SYSTEM AND NO ONE WAS KILLED YET DO TO THEIR DEFECT ON THE BAD LIGHTING WITH THEIR HEADLAMPS WITH THE HALOGEN BULBS! I THINK THEY SHOULD REPLACE THESE LAMPS AND RECALL BEFORE SOMEONE DIES. NO ACCIDENT YET. THIS IS ONLY A COMPLAINT BEFORE SOMETHING DOES HAPPEN.

03/23/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 03/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC4BB******
Summary

THE CAR ACCELERATED WHILE I WAS BRAKING WHILE PARKING ON THE STREET, THIS PROBLEM IS REOCCURRING. I ALSO CONSTANTLY GET A WARNING THAT MY CAR IS OVERHEATING WHILE THE BAR LINE IS ON COLD. I TRIED PUTTING ANTI FREEZE AND IT DOESN'T HELP. THE CAR ALSO TURNED OFF AT A GREEN LIGHT WHEN I TURNED ON MY AIR CONDITIONER. LASTLY I GOT A WARNING THAT MY OIL PRESSURE IS LOW ALTHOUGH I JUST GOT AN OIL AND FILTER CHANGE THE DAY BEFORE. PLEASE DO A RECALL FOR THESE THINGS. I HAVE A CHILD AND IT IS VERY UNWISE TO PUT HIM IN ANY DANGER BY BEING IN THIS CAR.

03/15/2020
Components: SERVICE BRAKES
Incident Date: 03/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

WHEN APPLYING THE BRAKES TO STOP, THE PEDAL GOES ALL THE WAY TO THE FLOOR AND DO NOT WORK. THE CAR CONTINUES TO GO AS IF NOTHING HAPPENED. YOU HAVE TO PUMP THE BRAKES REPEATEDLY BEFORE THE BRAKES RE-ENGAGE AND YOU CAN COME TO A STOP. WE TOOK A CAR TRIP OF ABOUT 6 HOURS WORTH OF DRIVING AND IT OCCURRED ABOUT 4 TIMES, 2 ON THE WAY THERE AND 2 ON THE WAY BACK. MY WIFE ALSO STATED THIS HAS OCCURRED PREVIOUSLY, BUT THERE IS NOT TIME TABLE BETWEEN OCCURRENCES.

03/13/2020
Components: ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER
Incident Date: 03/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AK7BB******
Summary

BLACK SCREEN FOR BACK UP CAM AND RADIO. HEATED SEAT ON DRIVERS SIDE DOESN'T WORK.

03/10/2020
Components: UNKNOWN OR OTHER
Incident Date: 10/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2BB******
Summary

HAVE BEEN HAVING ISSUES WITH PASSENGER REAR DOOR LATCH SHOWING DOOR IS OPEN WHEN IT'S NOT. THIS IS THE SAME ISSUE WE'VE HAD A FEW TIMES WITH THE FRONT DRIVER DOOR LATCH WITH ILLUMINATED DOME LIGHTS. THE DRIVER DOOR ISSUE HAS FINALLY BEEN ACKNOWLEDGED BY FORD, AND THEY ISSUED A CUSTOMER SATISFACTION PROGRAM ALERT IN JANUARY 2020, 19N09, WHICH WILL COVER THE COST OF FIXING THAT PROBLEM OR REIMBURSEMENT OF COSTS BY OWNERS WHO PAID TO FIX ON THEIR OWN. HOWEVER, I HAVE THE SAME ISSUE WITH REAR PASSENGER DOOR, AND FORD (JOYCE FROM ONLINE CUST. SERVICE) SAID THAT'S NOT A COVERED EVENT. WHY DOES IT TAKE FORD SO LONG TO ADDRESS SAFETY ISSUES?

03/09/2020
Components: SERVICE BRAKES
Incident Date: 02/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED WHILE MAKING A RIGHT TURN, THE BRAKE PEDAL WAS DEPRESSED BUT WENT TO THE FLOORBOARD WHICH EXTENDED THE BRAKING DISTANCE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE BRAKE MASTER CYLINDER AND ABS MODULE WERE REPLACED BY HIMSELF. THE VEHICLE WAS TAKEN TO STUART POWELL FORD LINCOLN MAZDA LOCATED AT (225 S DANVILLE BYPASS, DANVILLE, KY 40422), WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 50,000.

02/29/2020
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 02/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC8BB******
Summary

THERE ARE PROBLEMS WITH THE ABS LIGHT STAYS ON AFTER DRIVING OR MAKING A TURN. THE ELECTRONIC STABILITY CONTROLS WHEN TURNING DISABLE AND ONLY GO OFF WHEN THE CAR IS TURNED OFF. THE TRANSMISSION LIGHT STAYS ILLUMINATED AND THE DOORS DO NOT CLOSE PROPERLY LEAVING THE INTERIOR LIGHTS ON RUNNING DOWN MY BATTERY.*DT

02/28/2020
Components: SERVICE BRAKES
Incident Date: 02/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5BB******
Summary

ONGOING PROBLEMS WITH BRAKES DATING BACK TO 2014 AT 77K MILES. TOOK VEHICLE TO A.C. COLLINS FORD AND COMPLAINED ABOUT BRAKE PEDAL BECOMING STIFF AND FEELING LIKE IT WAS NOT GOING TO STOP, I.E. AT STOP SIGN IN SLOW TRAFFIC. BRAKE BOOSTER WAS REPLACED PER RECALL NOTICE 13N02. AFTER SOME TIME, EARLY 2016, BEGAN TO EXPERIENCE SPONGY BRAKE PEDAL WITH EXTENDED STOPPING DISTANCE. MARLER FORD RECOMMENDED REPLACEMENT OF BRAKE BOOSTER, NO ACTIVE RECALL AT THAT TIME. REPAIR WAS NOT DONE AND CAR BLEW A HEAD GASKET SHORTLY THEREAFTER. FAST FORWARD TO SEPTEMBER 2019 AND MOTOR REPLACEMENT, HAD MECHANIC LOOK AT BRAKES BECAUSE OF PAST ISSUES. HE REPLACED MASTER CYLINDER, ABS CONTROL MODULE, & BRAKE PADS. NOW, 2/2020, VEHICLE IS DRINKING BRAKE FLUID AND MECHANIC ADVISES REPLACEMENT OF BRAKE BOOSTER....AGAIN. VERY DISAPPOINTED IN THE QUALITY OF PARTS IN THIS FORD VEHICLE. FIRST AND LAST FORD FOR ME.

02/25/2020
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 01/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXBB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE ALARM INDEPENDENTLY ACTIVATED DUE TO THE PASSENGER'S SIDE DOOR BEING AJAR. THE CONTACT RECEIVED A FIELD SERVICE ACTION NUMBER: 19N09 (LATCHES/LOCKS/LINKAGES) FROM THE MANUFACTURER AS PART OF A CUSTOMER SATISFACTION PROGRAM. LEVITTOWN FORD LOCATED AT 3195 HEMPSTEAD TPK, LEVITTOWN, NY11756, AND WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE FIELD SERVICE ACTION WAS SPECIFIC TO THE DRIVER'S DOOR AND NOT THE PASSENGER'S DOOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

02/25/2020
Components: SEATS
Incident Date: 01/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC1BB******
Summary

THE DRIVER'S SEAT HAS STARTED COMING FORWARD DURING MODERATE TO SUBSTANTIAL BRAKING, AND BACKWARDS DURING SIMILAR ACCELERATION.

02/21/2020
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 02/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

MY BRAKING SYSTEM IS MALFUNCTIONING WHILE DRIVING. IT FIRST APPEARED WHEN THE BRAKE BOOSTER WENT BAD ON OR AROUND 2/6/2020 WHICH I WAS NEVER NOTIFIED OF BY FORD AS BEING A KNOWN PROBLEM SO I HAD IT REPLACED. IMMEDIATELY AFTER REPLACING THAT PART ON 2/9/2020 THE BRAKES BEGAN TO ENGAGE AND STAY ENGAGE WHILE DRIVING WITHOUT DEPRESSING THE BRAKE PEDAL. THIS HAPPENED TWICE AND THE BRAKES WOULD DISENGAGE ONCE THE VEHICLE WAS OFF FOR HOURS. NOW ON MY WAY TO THE DEALER 2/19/2020 MY BRAKES WERE UNRESPONSIVE AND THE BRAKE PEDAL WAS SOFT AND WENT ALL THE WAY TO THE FLOOR BARELY STOPPING THE VEHICLE. THIS ISSUE I WAS TOLD BY THE DEALER WAS DUE TO MY HYDRAULIC CONTROL MODULE GOING BAD. SEEM COINCIDENTAL THAT THIS COINCIDED WITH THE BOOSTER GOING BAD AND NO RECALL OR EXTENDED WARRANTY BEING OFFERED FOR THE KNOWN ISSUE AS I HAVE READ 100S OF COMPLAINTS OF THE SAME NATURE ONLINE. THIS IS A TRAGEDY WAITING TO HAPPEN AND FORD DOESN'T SEEM TO CARE.

02/20/2020
Components: SERVICE BRAKES
Incident Date: 01/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED WHILE DRIVING ABOUT 40-45 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT REQUIRED ADDED EFFORT TO SLOW THE VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS FIRM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND BLED. THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

02/11/2020
Components: UNKNOWN OR OTHER
Incident Date: 02/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

MY OIL LIGHT KEEPS COMING ON AND I JUST GOT AN OIL CHANGE ON 2-10-2020. IT DOESN'T COME ON UNTIL CERTAIN MOMENTS WHEN I PRESS THE BRAKES OR WHEN I'M STATIONARY (FOR EXAMPLE AT A STOP LIGHT).

02/09/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GCXBB******
Summary

THE FRONT PASSENGER DOOR AJAR LIGHT RANDOMLY COMES ON AND STAYS ON WHICH KEEPS ON THE INTERIOR LIGHTS. CAUSING PASSENGERS TO FEEL U SAFE AS ND MAKING IT DANGEROUS TO DRIVE AT NIGHT AND NEARLY IMPOSSIBLE TO BACK UP. THE PARKING LIGHTS COME ON AND OFF A OUT OF NOWHERE DRAINING THE BATTERY WHICH LEAVES IT DEAD.

02/06/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 08/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2BB******
Summary

THIS IS A FOLLOW UP COMPLAINT AS ADVISED BY MARY AT FORD MOTOR COMPANY. FORD DID ISSUE CUSTOMER SATISFACTION PROGRAM 19N09 REFUND FOR THE DRIVER SIDE LATCH, HOWEVER I HAD TO REPLACE THE PASSENGER SIDE LATCH AS WELL SO WOULD LIKE A REFUND ON BOTH LATCHES. DOOR AJAR LIGHTS STAY ON WHICH CAUSES AUTOMATIC DOOR LOCKS TO FAIL, DOME LIGHTS TO REMAIN ON WHILE DRIVING AS WELL AS WHEN VEHICLE IS PARKED AND TURNED OFF. WHEN DRIVING THIS CAUSES A SAFETY HAZARD BECAUSE ANYONE CAN ENTER THE CAR AT A STOP SIGN OR LIGHT AND CAUSE HARM TO VEHICLE OCCUPANTS. ADDITIONALLY, DOME LIGHTS STUCK ON WHILE DRIVING ALSO POSES A SAFETY HAZARD. WHEN VEHICLE IS OFF AND DOME LIGHTS STAY ON, THIS DRAINS THE BATTERY AS WELL AS FUSES. WE HAVE HAD TO REPLACE THE VEHICLE BATTERY AS WELL AS FUSES. WE RECENTLY HAD TO PAY $1144.40 TO HAVE THE DOOR LATCHES REPLACED AND WERE TOLD THIS IS A KNOWN ISSUE WITH FORD. I REACHED OUT TO FORD CUSTOMER SERVICE AND WAS TOLD THEY HAVE NOT ISSUED A RECALL FOR THIS PROBLEM. DATE AND MILEAGE MAY NOT BE ACCURATE AS THIS ISSUE HAS BEEN HAPPENING FOR MANY YEARS, HOWEVER WE FINALLY HAD NO CHOICE BUT TO REPLACE THE DOOR LATCHES WHEN MY HUSBAND'S WHEELCHAIR WAS STUCK IN THE BACK BECAUSE THE FUSE HAD BLOWN AND THE BACK HATCH DOOR WOULD NOT OPEN.

02/05/2020
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 12/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE CONTACT BECAME AWARE THAT THE DRIVER'S DOOR OUTER DOOR HANDLE WAS FRACTURED. THE CONTACT MODIFIED THE DOOR HANDLE WITH DUCT TAPE TO BE ABLE TO LOCK AND UNLOCK THE DOOR. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER 10V516000 (LATCHES, LOCKS, LINKAGES) HOWEVER, THE FRACTURED DOOR HANDLE WAS NOT COVERED. THE FAILURE MILEAGE WAS 83,000.

01/31/2020
Components: STRUCTURE,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 12/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

HAD A RECALL ON DRIVER DOOR ISSUE WITH SECURE OF DOOR . BUT ON MY BACK DRIVER DOOR HAS THE SAME PROBLEM . DOOR COULD BECOME UN SAFE WHEN DRIVING . DONT KNOW IF IT IS SECURE. WHILE DRIVING. SHOWS OPEN. SOMETHING WENT WRONG WITH ABS SYSTEM WHILE DRVING DIDNT STOP RIGHT AWAY . HAD TO STOP AND WAIT BEFORE BRAKE SYSTEM BECAME FUCTIONABLE .

01/28/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 07/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

DOOR ADJAR SENSOR IS FAULTY. DOME LIGHTS STAY ON WHILE DRIVING EVEN THOUGH CAR DOOR IS SHUT. SENSOR THINKS CAR DOOR IS OPEN.

01/23/2020
Components: SERVICE BRAKES
Incident Date: 07/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC4BB******
Summary

BRAKE BOOSTER FAILURE

01/22/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 09/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC3BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT DUE TO A DOOR LOCK FAILURE, THE BATTERY WAS DRAINED. THE CONTACT ALSO STATED THAT THE DOOR LOCKS FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO (KRIEGER FORD, INC. 1800 MORSE RD, COLUMBUS, OH 43229) FOR A DIAGNOSIS. THE CONTACT WAS INFORMED THAT THE PASSENGER'S SIDE LOCK ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THIS ISSUE BUT DID NOT OFFER ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000

01/21/2020
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 11/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC1BB******
Summary

WHILE SITTING IN STOP[ AND GO TRAFFIC A WARNING IS ISSUED THAT THE ENGINE IS OVERHEATING! I TURN ON THE HEATER WHILE DRIVING AND THE NOTICE GOES OFF! WHEN I APPROACH THE CAR THE REAR TAILGATE DOOR OPENS AND AT TIMES I CAN'T LOCK THE DOORS AFTER PARKING THE CAR! SOME TIMES A NOTICE OF OIL PRESSURE IS LOW WHILE DRIVING!

01/21/2020
Components: STRUCTURE
Incident Date: 11/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2BB******
Summary

MY 2011 FORD EDGE HAS A PROBLEM WITH THE DOOR LATCH: THE PASSENGER FRONT DOOR AND THE DRIVER REAR. EVERYTIME THE DOOR IS SHUT IT SAYS DOOR AJAR.

01/16/2020
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOORS OF THE VEHICLE FAILED TO AUTOMATICALLY LOCK WHEN THE VEHICLE WAS DRIVEN AS THE VEHICLE WAS DESIGNED TO OPERATE. THE CONTACT STATED THAT THE DOORS WOULD INTERMITTENTLY LOCK THEN RELEASE THE LOCKS, AS WELL. THE SENSOR THAT INDICATES WHETHER THE DOORS WERE LOCKED CONSISTENTLY STATES THAT DOORS WERE AJAR DESPITE THE ACTUAL POSITIONING AND LOCKING OF THE DOORS. THE VEHICLE WAS TAKEN TO THE (HAWK FORD LOCATED AT 2525 E MAIN ST, SAINT CHARLES, IL 60174, PHONE NUMBER 630-584-1800) WHO INFORMED THE CONTACT THAT THE VEHICLE WAS NOT COVERED UNDER THE CUSTOMER SATISFACTION PROGRAM. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE 129,131.

01/11/2020
Components: SERVICE BRAKES
Incident Date: 01/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4BB******
Summary

BRAKES GO ALL THE WAY TO THE FLOOR..ESPECIALLY DOES IT IN WET, SNOW, ICY WEATHER. FEW TIMES IT HAD DONE IT ON DRY ROAD..BUT THIS PROBLEM HAS BEEN HAPPENING SINCE OCTOBER 2019..LASTEST INCIDENT WAS 01/10/2020..

01/07/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AK8BB******
Summary

I HAVE BEEN SMELLING FUEL/GAS OR SULFUR LIKE SMELL IN MY SUV TOOK IT TO THE FORD DEALER IN RICHMOND, CA 3 TIMES STARTING IN APRIL 2017, JAN 2019 AND AGAIN SEPT 2019 FINALLY I WAS TOLD I NEEDED A PTU UNIT EACH TIME I TOOK IT NEED THEY COULD NOT LOCATE THE PROBLEM. IT HAS BECOME VERY BAD AND MORE OFTEN MY CAR DOES NOT LEAK GAS. I AM REALLY CONCERN BECAUSE NOW I HAVE TO TAKE MY GRANDDAUGHTER TO SCHOOL PLUS I AM OVER 70 YRS AND WORRY IF SOMEONE RUNS INTO ME WILL MY CAR CATCH ON FIRE OR ONE DAY IT WILL CATCH ON FIRE IT HAPPENS UNEXPECTEDLY SOMETIMES IF I'M DRIVING UP A HILL OR FOR A LONG PERIOD OF TIME (MAYBE AN HOUR OR SO) AND IT ONLY HAPPEN WHEN I AM DRIVING AND THE SMELL FILLS MY ENTIRE CAR THAT I HAVE TO LET ALL THE WINDOWS DOWN AND ONCE I GET HOME THE WHOLE CAR SMELLS TO THE POINT I GET SICK (NAUSEA) EYES BURN AND A HEADACHE. I HAVE BEEN SO DISCUSSED WITH DEALERSHIP THAT THEY WERE NOT ABLE TO DETECT THIS PROBLEM 2 YRS AGO. I AM SO SURPRISED THAT THERE HAS NOT BE A RECALL ON THIS DANGEROUS PROBLEM BY FORD.

12/28/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC4BB******
Summary

THE SUV GAVE ME A BLINKING ENGINE LIGHT. DECODING TO A MISFIRE PROBLEM. THE FIRST TIME I HAD THE CAR LOOKED AT THEY REPLACED THE COIL PACKS. ABOUT 10,000 MILES LATER I GOT THE SAME MISFIRE PROBLEM. SOME OF THE COIL PACKS WERE MELTED. I HAD THE SUV TOWED TO A GARAGE AND THEY SAID THE ENGINE CONTROL MODULE IS DEFECTIVE. THEY REPLACED THE CONTROL MODULE FOR $1500.00. YIKES. DEALER TOLD ME THAT FORD MOTOR COMPANY KNOWS THE ECM IS DEFECTIVE BUT WON'T RECALL SO I HAVE TO PAY FOR THEIR SCREW UP. WANT A REFUND FROM FORD.

12/28/2019
Components: SERVICE BRAKES
Incident Date: 09/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

I HAD BREAK ISSUES WHERE THE PEDAL WAS TIGHT AND IT TOOK A LOT OF PRESSURE TO STOP. TOOK IT TO THE DEALER RESULTING IN THE BREAK BOOSTER BEING REPLACED UNDER WARRANTY. MAYBE 3 MONTHS LATER I HAD MORE PROBLEMS BREAKING. THIS TIME THE PEDAL WAS SOFT AND WOULD TRAVEL TO THE FLOOR WHILE BREAKING. THIS TIME THE DEALER SAYS IT'S THE HYDRAULIC CONTROL UNIT. SOUNDS LIKE BOTH PARTS SHOULD BE UNDER WARRANTY AND REPLACED AT THE SAME TIME.

12/26/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2BB******
Summary

I WAS DRIVING MY FORD EDGE ON ROUTE 303 IN PHOENIX AT ABOUT 60 MILES PER HOUR WHEN THE CAR SUDDENLY STARTED SHAKING AND LOSING POWER. IT ALLOWED ME TO DRIVE A VERY SHORT DISTANCE UNTIL I WAS ABLE TO STOP THE CAR, IN A TURN LANE WITH A TRACTOR TRAILER ON MY TAIL ...VERY DISCONCERTING! A YELLOW WRENCH LIGHT WAS SHOWING ALONG WITH SOME NOTICE ABOUT MY TRACTION BEING OFF, I BELIEVE. AFTER SITTING A FEW MINUTES I WAS ABLE TO MOVE IT OFF THE TURN LANE AND INTO A FAIRLY SAFE LANE AHEAD. FORTUNATELY A POLICEMAN PULLED UP BEHIND ME AND I SHUT OFF THE ENGINE AND CALLED AAA FOR A TOW. 20 MINUTES LATER, I TURNED ON THE ENGINE WHICH NOW SEEMED FINE SO THE POLICEMAN SUGGESTED THAT I PULL FORWARD INTO A SAFER AREA. AFTER DOING SOTHEBY'S CAR SEEMED FINE AGAIN SO I DROVE IT TO MY DAUGHTER'S HOUSE SEVERAL MILES AWAY AND CANCELLED THE TOW. I HAVE BEEN RESEARCHING THIS ISSUE ON LINE SINCE AND THIS HAS HAPPENED TO MANY EDGE OWNERS WHO HAVE FEARED FOR THEIR LIVES WHEN THE SAME THING HAPPENED TO THEM. SOME SAY CLEANING OR REPLACING THE THROTTLE PLATE SEEMED TO WORK BUT OTHERS HAVE FOUND THAT THE DEALERS INSIST NOTHING IS WRONG AFTER TESTING IT.... IT SEEMS TO HAVE HAPPENED TOO MANY TIMES FOR NOTHING TO BE DONE.... I THINK A RECALL IS IN ORDER SO THAT THE DEALERSHIPS CAN FIND OUT WHAT THE PROBLEM IS BEFORE SOMEONE LOSES THEIR LIFE, IF THAT HASN'T ALREADY ACCUR. I HAVE A 2011 FORD EDGE.

12/24/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AK8BB******
Summary

UPON FILLING THE GAS TANK, ONCE PARK IN THE GARAGE THERE IS AN OVERPOWERING SMELL OF GASOLINE. I'VE CLEANED THE FILLER SEAL, CHECKED FOR LEAKS "NONE NOTED." NO FUEL ON THE GROUND BENEATH THE VEHICLE. THE TANK IS NOT OVER FILLED, NO RESIDUAL FUEL AROUND THE FILLER NECK OR RUNNING DOWN THE OVERFILL DRAIN. FUEL SMELL GOES AWAY AFTER THE TANK IS BETWEEN 3/4 TO 1/2 FULL. THIS IS A DANGEROUS SITUATION WHICH NEEDS TO BE ADDRESSED BY A RECALL. I SUSPECT THAT THERE IS A BAD SEAL ON THE FUEL PUMP OR TANK MY BE DAMAGED

12/24/2019
Components: SERVICE BRAKES
Incident Date: 12/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AK8BB******
Summary

DURING EVERYDAY DRIVING THE BRAKE PEDDLE APPEARS SPONGY. UPON APPLYING BRAKES YOU HEAR A HISSING SOUND AND THE PEDDLE MUST BE PUSHED SEVERAL INCHES PRIOR TO THE FEEL OF BRAKES BEING APPLIED. THIS IS A DANGEROUS CONDITION WHICH NEEDS TO BE ADDRESSED THROUGH A RECALL TO PREVENT INJURY OR DEATH.

12/21/2019
Components: SERVICE BRAKES
Incident Date: 09/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC7BB******
Summary

I WAS DRIVING MY VEHICLE NORMALLY AND THEN I APPLIED THE BRAKES THE PEDAL WENT TO THE FLOOR AND THE CAR DID STOP. I TOOK IT TO A REPAIR SHOP AND THEY SAID IT COULD EITHER BE THE ABS MODULE OR THE BRAKE MODULE.. I TOOK IT AND TO ANOTHER SHOP BUT THEY DID NOT KNOW WHAT CAUSED THIS PROBLEM. . I THEN TOOK IT YET TO ANOTHER. THEY ORDERED A CONTROL MODULE AND A BRAKE MODULE AND INSTALLED THEM ON DECEMBER 19, 2019 AT A COST OF 1500.00 DOLLARS.

12/20/2019
Components: STRUCTURE
Incident Date: 12/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. AFTER THE REAR ELECTRONIC LIFTGATE DOOR WAS IN THE OPEN POSITION, THE DOOR ERRONEOUSLY CLOSED AND MADE CONTACT WITH THE OWNER'S HEAD. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

12/10/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 12/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9BB******
Summary

WHILE DRIVING AT 35 MPH, MY EMERGENCY HAZARDS CAME ON BY THEMSELVES. WILL NOT TURN OFF BY TOUCHING HAZARD BUTTON, OR PULLING BATTERY TERMINAL. TOOK TO A MECHANIC WHO SAID MY BODY CONTOL MODULE IS FAULTY, AND WONT READ ANY CODES. NEED TO TAKE TO DEALERSHIP FOR FAULTY BCM.

12/09/2019
Components: SERVICE BRAKES
Incident Date: 11/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0BB******
Summary

FOR SEVERAL YEARS WE HAVE BEEN HAVING PROBLEMS WITH THE BRAKES WHERE THE PEDAL WOULD JUST RANDOMLY GO TO THE FLOOR AND THE BRAKE RESPONSE WOULD ALMOST GO AWAY COMPLETELY. USUALLY ONCE THE CAR WAS SHUT OFF THE BRAKES WOULD COME BACK AND BE FINE AGAIN. THEY GOT REALLY BAD A LITTLE OVER A YEAR AGO AND WE WENT TO A DEALERSHIP AFTER LEARNING ABOUT A SERVICE BULLETIN FOR THE BRAKE BOOSTER. THE DEALERSHIP THOUGHT THAT COULD BE THE PROBLEM. SO ON 8/9/18 WITH 99,703 MILES ON OUR CAR THE BRAKE BOOSTER WAS REPLACED UNDER THE EXTENDED WARRANTY FORD ISSUED. WE THOUGHT THE PROBLEM WAS FIXED UNTIL 11/26/19. MY WIFE WAS LEAVING WORK AND IT WAS A LITTLE ICY. SHE ACTIVATED THE ABS LEAVING HER WORK PARKING LOT AND THE PEDAL AGAIN WENT ALL THE WAY TO THE FLOOR. THIS TIME IT DID NOT COME BACK. THE VEHICLE WAS OPERATIONAL BUT THE BRAKE PEDAL HAD TO BE PUSHED ALL THE WAY TO THE FLOOR TO WORK. THE CAR WAS AGAIN TAKEN BACK TO THE SAME DEALERSHIP WHO TOLD ME THEY HAD 3 OTHER VEHICLES COME IN WITH THE EXACT SAME PROBLEM IN THE LAST WEEK. AFTER BLEEDING THE BRAKES AND RUNNING TESTS IT WAS DETERMINED THAT THE HYDRAULIC CONTROL UNIT THAT CONTROLS THE ABS SYSTEM WAS MALFUNCTIONING AND NEEDED TO BE REPLACED. THE VEHICLE NOW HAS 127,000 MILES AND THE COST OF THIS REPAIR IS $1800. WE HAVE CONTACTED FORD MULTIPLE TIMES AFTER DOING TO SEARCHES ON THE INTERNET AND FIGURING OUT THAT THIS IS A COMMON PROBLEM THAT FORD IS AWARE OF AND WILL DO NOTHING ABOUT. OUR CALLS HAVE FALLEN ON DEAF EARS AT FORD AND THEIR CUSTOMER SERVICE DEPARTMENT COULD ONLY SAY THEY ARE SORRY FOR THE PROBLEMS WE ARE HAVING AND THERE IS NOTHING THEY CAN DO. BRAKES ARE A PRETTY IMPORTANT PART OF THE CAR AND I HAVE NEVER SEEN A CAR WITH MORE BRAKE ISSUES THAN OUR EDGE AND FORD COULD CARE LESS. THIS WAS THE FIRST FORD I'VE EVER PURCHASED BUT I CAN GUARANTEE YOU IT WILL BE OUR LAST.

12/07/2019
Components: SERVICE BRAKES
Incident Date: 12/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0BB******
Summary

MY BRAKES HAVE BECOME VERY SQUISHY AND BARELY STOPPING NY CAR.I HIT THE BRAKES HARD IN TRAFFIC ON THE HIGHWAY AND THE CAR BARELY STOPPED. YOU HAVE TO PRESS THE PEDDLE CLEAR TO THE FLOOR FOR ANY REACTION. TOOK TO SHOP. REPLACED THE MASTER CYLINDER AND THE BRAKE BOOSTER AND THE LROBLEM CONTINUES. THE SHOP ISN'T SURE WHAT COULD BE THE PROBLEM. AFTER INTERNET RESEARCH IT APPEARS THERE IS A MODULE PROBLEM AND THIS IS BEEN HAPPENING WITH THIS YEAR OF EDGE VERY FREQUENTLY. THIS IS A VERY DANGEROUS SITUATION AND NEEDS ADRESSED!

12/02/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

CENTER CONSOLE CONTROL STOPPED WORKING. CLIMATE, RADIO ETC. I WAS TOLD TO PULL A GREY SQUARE PLUG WIRE OUT OF BOX IN DRIVER SIDE FLOOR PANEL. DID SO RESET RADIO TO AM STATION RESET CLIMATE CONTROL ALL WORKED TILL NEXT TRIP. ALL DEAD AGIAN CAN REPEAT KEEPS GOING OFF. IS THERE A WAY TO RESET, OR REBOOT SOMETHING??

12/02/2019
Components: STRUCTURE
Incident Date: 03/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

DRIVER SIDE DOOR INDICATES DOOR AJAR WHICH AFFECTS LOCKS. IF IT SHOWES DOOR AJAR YOU CAN NOT LOCK THE DOORS IF YOU DO IT IMMEDIATELY UNLOCKS ALL DOORS.

11/28/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

I PURCHASED THE VEHICLE FROM LEGACY OF TOYOTA IN TALLAHASSEE FL ON 10/23/2019 THEN 2 WEEKS LATER MY ADVANCE TRAC LIGHT CAME ON IT WILL COME ON AS SOON AS START MY ENGINE UP AND IT WILL STAY ON FOR A WHILE THEN GO OUT, THEN IT WILL COME BACK ON MAY BE A COUPLE DAYS LATER. I HAVE NOTICED SOMETHING DIFFERENT WHEN I AM A RED LIGHT WHILE MY FOOT IS ON THE BRAKES I FEEL MY FOOT COMING UP LIKE IT IS BEING RELEASED AND I HAVE TO PUSH IT BACK DOWN. I HAVE ONLY HAD MY VEHICLE FOR 35 DAYS. I'M LOOKING ALL THE COMPLAINTS ON THE INTERNET WITH THEM SAME ISSUES AS MINE AND KIND OF SCARED TO DRIVE IT. MY MIND CONCERN NOT ONLY IS IT SAFE BUT HOW MUCH IT IS GOING TO COST ME AND CAN BE FIXABLE. SOMETIMES WHEN I AM JUST SITTING THERE IT SOUNDS LIKE IT JUST WANT TO CUT OFF BECAUSE IT JERKS. BUT MY MAJOR CONCERN IS THAT ADVANCE TRAC WARNING SIGN THAT COMES UP CAN YOU HELP ME.

11/22/2019
Components: ELECTRICAL SYSTEM,SEAT BELTS,ENGINE
Incident Date: 10/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5BB******
Summary

MY FORD EDGE 2011 3.5 6CYL WHILE IN MOTION, STOPPED RUNNING AND THREE NEW ELECTRIC MODULES AND 6 CORES HAD BEEN REPLACED AND THE UNIT STILL DOESN'T RUN NORMAL AND HAS A BURNING SMELL IN THE MOTOR. UNIT HAS BEEN FOR THE LAST 1 MONTH AT THE AUTHORIZED FORD DEALER AND NOW THEY WANT TO CHARGE ME THE CATALYTIC. ALMOST +2K IN BILLS.

11/22/2019
Components: SERVICE BRAKES
Incident Date: 11/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4BB******
Summary

DRIVING HOME FROM WORK AND WENT TO APPLY THE BRAKES AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR..PUMPED THEM SO IT WOULD STOP..THEN DROVE WELL UNDER SPOED LIMIT UNTIL I GOT GOT HOME..1ST TIME IT HAPPENED WAS OCTOBER 2019 COMING HOME FROM WORK.

11/20/2019
Components: SERVICE BRAKES
Incident Date: 11/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

HAVING ISSUES WITH BRAKING WHERE THE BRAKE PEDAL WILL GO TO THE FLOOR AND IS SOFT. IT IS VERY SCARY WHEN I HAVE TO BRAKE QUICKLY AND CAR DOESN'T WANT TO STOP WHETHER IN TOWN OR THE HIGHWAY. BRAKE BOOSTER WAS ALREADY REPLACED DUE TO A PREVIOUSLY RECALL. HOWEVER, THIS DID NOT COMPLETELY FIX THE PROBLEM. IT ALREADY CAUSED ISSUES WHERE BRAKES WERE COMPLETELY REPLACED AND COST $800. NOW, THE DEALERSHIP IS STATING THAT IT WILL COST $1500 TO REPLACE THE HCU UNIT. I AM AMAZED THAT SO MANY OTHER INDIVIDUALS ARE HAVING THE SAME ISSUES I AM HAVING. I'VE NEVER HAD THIS ISSUE WITH A CAR.

11/20/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 08/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

PASSENGER DOOR AJAR IS ON. THE DOOR IS CLOSE. THE LIGHT WILL NOT GO OFF, AND THE DOME LIGHTS STAY ON, UNTIL YOU DRIVE FOR ONE MINUTE, THE DOME LIGHTS GO OFF, BUT DOOR AJAR STAYS ON. MY DOORS CAN'T LOCK, WHEN I'M DRIVING, AS LONG AS THE DOOR AJAR STAYS ON. WHEN I TURN MY CAR OFF, THE DOME LIGHTS STAY ON FOR 15 MINUTES, PUTTING MY BATTERY IN RESERVE. THIS IS A SAFETY HAZARD, BECAUSE, SMALL CHILDREN IN THE BACK, COULD OPEN THE DOOR, AND ALSO MY BATTERY WILL SOON BE GOING BAD. I SEE A THOUSAND OF FORD EDGE OWNERS 2011-2015 HAVE THIS SAME PROBLEM.

11/18/2019
Components: SERVICE BRAKES
Incident Date: 11/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AK8BB******
Summary

DURING BRAKING THERE IS A HISSING SOUND EMANATING FROM THE AREA IN FRONT OF THE BRAKE PEDDLE. THE BRAKING ACTION OF THE CAR IS SEVERELY DIMINISHED CAUSING REDUCED BRAKING APPLICATION DURING EACH PHASE OF BRAKING I.E. EMERGENCY STOPPING, NORMAL STOPPING. THIS IS A SAFETY ISSUE THAT REQUIRES IMMEDIATE ATTENTION. THIS OCCURS ON EACH APPLICATION OF THE BRAKES.

11/18/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2BB******
Summary

REAR PASSENGER DOOR SAYS AJAR. LIGHTS STAY ON. IN THE DARK BACKING UP AND YOU ARE NOT ABLE TO SEE CLEARLY WHAT IS BEHIND YOU BECAUSE THE LIGHTS CAN NOT BE TURNED OFF INSIDE UNTIL YOU START DRIVING FORWARD AND HIT 5MPH.

11/15/2019
Components: SERVICE BRAKES
Incident Date: 11/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC1BB******
Summary

BRAKES INTERMITTENTLY GO ALL THE WAY TO FLOOR WITH NO WARNING WHILE DRIVING ON CITY STREETS (TRAVELING STRAIGHT). CAR DOES NOT STOP. BRAKE FAILURE HAS HAPPENED TWICE RECENTLY, ONCE WHEN GOING OVER A RAILROAD TRACK (BIG BUMP), AND ONCE FOR NO APPARENT REASON. TOOK TO FORD, AND IT TOOK THEM A DAY TO LOOK AT THE VEHICLE, AND THEY COULD NOT REPRODUCE THE ISSUE. THEY CHECKED ALL THE PARTS OF THE BRAKE SYSTEM AND COULD NOT FIND ANY ISSUE.

11/10/2019
Components: POWER TRAIN
Incident Date: 10/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JCXBB******
Summary

VEHICLE HAS 54,096 MILES ON IT. POWER TRANSFER UNIT FAILURE AND TRANSMISSION FAILURE. NOTICED A NOISE, TOOK IT IN FOR REPAIR BEFORE IT GOT WORSE. THIS SEEMS TO BE A KNOWN AND COMMON ISSUE. VERY EXPENSIVE REPAIR WITH LOW MILES.

11/08/2019
Components: SERVICE BRAKES
Incident Date: 11/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC8BB******
Summary

WHEN PUSHED ON, BRAKES PETAL DEPRESSES WITHOUT BREAKING SOMETIMES, BUT OTHERTIMES WORKS JUST FINE.

11/06/2019
Components: SERVICE BRAKES
Incident Date: 11/05/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 45 MPH, THE CONTACT ATTEMPTED TO BRAKE, BUT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT HAD TO STAND ON THE BRAKE PEDAL TO STOP THE VEHICLE AND KEEP IT FROM CRASHING INTO OTHER VEHICLES. HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH (3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (877) 475-0721) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE DEALER WANTED TO CHARGE $1,700 FOR A BRAKE BOOSTER REPAIR. THE CONTACT PURCHASED A BUMPER TO BUMPER WARRANTY AND THE DEALER STATED THAT THEY WOULD CHECK TO SEE IF THE WARRANTY WAS STILL IN EFFECT. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT RESEARCHED THE BRAKE FAILURE ONLINE AND FOUND SEVERAL COMPLAINTS, BUT NO RECALLS. THE FAILURE MILEAGE WAS 60,980. THE VIN WAS UNKNOWN.

11/06/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0BB******
Summary

PASSENGER DOOR LATCH DOOR CLOSED SENSOR FAILED. REQUIRES 30+ CLOSURES OF THE DOOR FOR THE SENSOR TO DIM CABIN LIGHTS AND KEEP DOORS LOCKES. WHEN DRIVING DOWN THE ROAD IF DOOR SENSOR DOES NOT RECOGNIZE IT IS CLOSED, WILL UNLOCK ALL CAR DOORS MAKING IT POSSIBLE FOR A BACKSEAT CHILD TO OPEN DOORS WHILE IN MOTION.

10/29/2019
Components: EXTERIOR LIGHTING
Incident Date: 10/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

THE HEADLIGHTS ARE WORTHLESS. MY FORD DEALER ADJUSTED THEM, MY FORD BODY SHOP ADJUSTED THEM, I ADJUSTED THEM, AND YOU STILL CANT SEE TO DRIVE AT NIGHT. THEY ARE NOT ANY GOOD. WHY HAVE YOU ALLOWED THIS TO GO ON? I WROTE TO YOU WHEN I FIRST GOT THE CAR AND GOT NOTHING. WHAT THE HELL ? NO SIDE TO SIDE ADJUSTMENT IS EVEN PROVIDED FOR IN THE DESIGN, BUT MORE THAN THAT THEY DON'T PROVIDE ENOUGH LIGHT TO LIGHT UP THE ROAD. IV'E PUT IN NEW BULBS $50.00 EACH, I'VE PUT IN A WHOLE NEW FACTORY HEADLIGHT $300.00 AND STILL CAN'T SEE THE ROAD. CAME HOME FROM KANSAS CITY LAST NIGHT 70 MILES, 35 MILES OF WITCH WAS ON INTERSTATE 49 AND AT TIMES WE HAS TO GUESS WHERE THE ROAD WAS. THE CAR IS A 2011 WHERE HAVE YOU BEEN ON THIS? I HAVEN'T TALKED TO ANYONE WHO OWNS ONE OF THESE WHO ISN'T FIGHTING THE SAME PROBLEM. WE TRY NOT TO DRIVE THE DAM THING AT NIGHT, BUT SOMETIMES WE GET CAUGHT AND HAVE TO. ARE YOU WAITING FOR US TO GET KILLED AND WE WILL QUIT BOTHERING YOU? DO YOUR DAM JOB, MAKE FORD FIX THIS PROBLEM! WHAT ARE YOU DOING ABOUT THIS???

10/25/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JCXBB******
Summary

CAR DOORS SHOW DOORS AJAR AND INTERIOR LIGHTS STAY ON AND RUN DOWN THE BATTERY. NO AMOUNT OF CLOSING DOORS USING FORCE OR WITH FOB SEEMS TO WORK. MY 16 YEAR SON IS ABOUT TO START DRIVING AND MY COMPLAINT IS THAT HE MAY BE STRANDED IF THE BATTERY IS DEPLETED. LINTERIOR LIGHTS STAY ON ALL NIGHT DUE TO THIS PROBLEM. LIGHTS ONLY GO OUT WHEN CAR IS MOVING...

10/22/2019
Components: SERVICE BRAKES
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2BB******
Summary

WHILE DRIVING UNDER VARIOUS CONDITIONS WE EXPERIENCED INTERMITTENT BREAK FAILURES WHERE THE BREAK PEDAL WILL DEPRESS TO THE FLOOR AND BREAKING POWER IS GREATLY REDUCED TO THE POINT WHERE STOPPING BECOMES AN ISSUE. WE'VE EXPERIENCED THIS MALFUNCTION ON HIGHWAYS, CITY STREETS AND IN A PARKING LOT UNDER VARIOUS WEATHER CONDITIONS. THERE WAS A RECALL TO REPLACE THE "BOOSTER BOX" THAT WAS COMPLETED ON THE VEHICLE IN JULY OF 2017. THE ISSUE BEGAN IN JUNE OF 2019 AND CONTINUES.

10/22/2019
Components: SUSPENSION,SERVICE BRAKES
Incident Date: 10/01/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 45 MPH, THE ANTI-LOCK BRAKE WARNING INDICATOR ILLUMINATED AND THE CRUISE CONTROL FAILED TO FUNCTION. WHEN TURNING THE STEERING WHEEL TO THE RIGHT, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE BRAKES. THE VEHICLE WAS TAKEN TO PALLOTTA FORD LINCOLN (LOCATED AT 4199 CLEVELAND RD, WOOSTER, OH 44691, (330) 345-6600) WHERE IT WAS DIAGNOSED THAT BOTH FRONT AXLES AND FRONT STAB LINKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 161,500. THE VIN WAS NOT AVAILABLE.

10/21/2019
Components: SERVICE BRAKES
Incident Date: 10/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL FELT SPONGY AND DEPRESSED ALMOST TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO GRIECO FORD OF FORT LAUDERDALE (1333 N FEDERAL HWY, FORT LAUDERDALE, FL 33304, (844) 648-2686) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 70,100.

10/21/2019
Components: SERVICE BRAKES
Incident Date: 10/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

WHEN DRIVING, AT ANY SPEED, BRAKE PEDAL INTERMITTENTLY/RANDOMLY BECOMES SOFT, AND GOES TO THE FLOOR WHEN DEPRESSED, WITH LITTLE TO NO REDUCTION IN SPEED. PUMPING THE BRAKES IS REQUIRED IN ORDER TO STOP. THERE IS NO ASSOCIATED NOISE, AS SOME HAVE REPORTED (SUCH AS HISSING OR SUCKING AIR). THE MECHANIC IS UNABLE TO ACCURATELY DIAGNOSE OR DUPLICATE THE ISSUE AT THIS TIME. HE REPORTS THAT IT COULD BE THE MASTER CYLINDER OR THE HCU/ABS MODULE, BUT AT THIS TIME WE'D JUST BE THROWING PARTS AT A PROBLEM. NO TROUBLE CODES ARE PRESENT AND ALL BRAKE SYSTEM PRESSURES WERE NORMAL DURING HIS TROUBLESHOOTING. CURRENT MILEAGE IS 108,000. THIS IS MY WIFE'S CAR, AND SHE REGULARLY TRANSPORTS OUR KIDS IN IT, SO TO HAVE THIS TYPE OF FAILURE PRESENT WITH RELATIVELY FEW MILES IS DISCONCERTING.

10/20/2019
Components: SERVICE BRAKES
Incident Date: 09/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5BB******
Summary

COULD NOT STOP. HAD TO USE BOTH FEET ON BRAKE TO STOP. GOOD THING I WAS ONLY BACKING OUT OF MY DRIVEWAY. HAD TO HAVE BRAKE BOOSTER REPLACED. A BRAKE BOOSTER SHOULD LAST THE LIFE TIME OF THE CAR AND NOT BE REPLACED. MY EDGE IN A 2011 WITH 119,000 MILES . WE NEVER RECEIVED ANY LETTER ABOUT THIS BEING A PROBLEM ON THE FORD EDGE. . SHOULDN'T FORD REIMBURSE US ?

10/16/2019
Components: SERVICE BRAKES
Incident Date: 10/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT PUSHED THE BRAKE PEDAL WITH FORCE AND SLOWLY CONTINUED TO DRIVE. THE VEHICLE WAS TAKEN TO BOHN FORD (504-347-7000, LOCATED AT 3737 LAPALCO BOULEVARD, HARVEY, LA 70058) WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS TRANSFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000. *DT *TP

10/15/2019
Components: SERVICE BRAKES
Incident Date: 10/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC1BB******
Summary

IN JULY 2017, EXPERIENCED HARD TO PRESS BRAKES WITH HISSING NOISE, WARRANTY EXTENSION PROVIDED TO REPLACE BRAKE BOOSTER, 27 MONTHS LATER, SIMILAR ISSUE, BRAKES WORK BUT PEDAL CONTINUES TO FLOOR. RECOMMENEDED MASTER CYLINDER REPLACEMENT BY DEALERSHIP AND INDEPENDENT MECHANIC, REPLACED AND STILL HAVING THE SAME ISSUE - DIAGNOSIS IS THAT IT IS AGAIN BRAKE BOOSTER WHICH WAS ONLY COVERED FOR A SINGLE REPAIR AND WARRANTIED FOR 12 MONTHS. NO RECOURSE FROM FORD DESPITE MANY REPORTS OF THIS ISSUE FROM OTHER CUSTOMERS, EXPENSIVE AND DANGEROUS FAILURE.

10/10/2019
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 10/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

WITH OUT WARNING THE BRAKES WILL GO OUT AFTER A FEW DAYS THEY WORK AGAIN . NO ONE KNOWS WHY . THEY CAN NOT FIND ANY REASON FORE THIS. THIS HAS HAPPENED 7 TIMES THIS IS A SAFETY PROBLEM AND NEEDS TO BE ADDRESSED PROMPTLY. THIS HAPPENS WHEN DRIVING THIS CAR.

10/09/2019
Components: SERVICE BRAKES
Incident Date: 10/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 55-70 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED AND THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS ALREADY REPAIRED AND WOULD NOT BE COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 87,562.

10/09/2019
Components: SERVICE BRAKES
Incident Date: 08/31/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE THE CONTACT'S WIFE WAS DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE DRIVER WAS ABLE TO STOP AFTER DEPRESSING THE BRAKE PEDAL MULTIPLE TIMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ELDER FORD OF ROMEO (LOCATED AT 63300 VAN DYKE, WASHINGTON, MI 48095, (586) 838-1250) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO THE SAME DEALER AGAIN AND IT WAS DIAGNOSED THAT THE BRAKE CYLINDER NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON OCTOBER 3, 2019. THE VEHICLE WAS TAKEN BACK TO THE DEALER A THIRD TIME AND IT WAS DIAGNOSED THAT THE ABS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 86,000. THE VIN WAS NOT AVAILABLE.

09/30/2019
Components: POWER TRAIN
Incident Date: 09/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

THE VEHICLE WAS STATIONARY AND ATTEMPTING TO ACCELERATE AWAY FROM A STOP LIGHT. THE VEHICLE WOULD NOT MOVE UNDER ITS OWN POWER. THE ENGINE RPM WOULD INCREASE AS WELL AS THE SPEEDOMETER BUT NO MOVEMENT. THE VEHICLE WOULD ALSO MOVE WITH THE VEHICLE IN PARK. TOWED TO SHOP WHERE IT WAS DETERMINED THAT THE AXLE RETAINER CLIP HAD FALLEN OFF AND THE CV AXLE AND IT SLID OUT OF THE THE INNER SHAFT AND STRIPPED THE ENTRY TEETH AND THE END OF THE CV SHAFT. KNOWN PROBLEM ON 2012-14 FORD EDGE.

09/23/2019
Components: POWER TRAIN
Incident Date: 09/05/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK3KC0BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 8 MPH, THE REVERSE SENSORS WENT OFF. THE CONTACT MENTIONED THAT THE VEHICLE WAS TURNED OFF AND RESTARTED. WHEN THE VEHICLE WAS PLACED IN REVERSE, THE INSTRUMENT PANEL AND BACK UP CAMERA WENT BLANK. THE CONTACT MENTIONED THAT THE GEAR BECAME STUCK IN REVERSE AND THE VEHICLE ROLLED INTO THE VEHICLE IN THE REAR. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE CONTACT TURNED THE VEHICLE ON AND OFF UNTIL IT BECAME OPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE CLUTCH WAS NOT RECOGNIZING WHAT GEAR WAS SELECTED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO MIDWEST KIA (8725 W KELLOGG DR, WICHITA, KS 67209, (316) 448-8493), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.

09/18/2019
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 09/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC3BB******
Summary

VEHICLE WAS TRAVELING APX 35MPH WENT TO DEPRESS BRAKE AT STOP LIGHT, BRAKE FELT STUCK HALFWAY, VEHICLE DID NOT SLOW DOWN AND THEN BRAKES MAKE A HIGH PITCH BEEP SOUND WHEN FULLY DEPRESSED.

09/13/2019
Components: POWER TRAIN
Incident Date: 02/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE JERKED, LUNGED, AND LOST POWER. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO KAYSER FORD LINCOLN (2303 W BELTLINE HWY, MADISON, WI 53713, (608) 271-6000) WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

09/09/2019
Components: STRUCTURE
Incident Date: 08/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5BB******
Summary

DOOR AJAR SENSOR ON THE DRIVER SIDE DOOR WONT GO OFF

09/08/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 09/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

THE DOOR AJAR LIGHT INTERMITTENTLY STAYS ON EVEN WHEN ALL DOORS ARE CLOSED. THE LIGHT STAYS ILLUMINATED WHILE DRIVING OR STATIONARY. IT IS NOW CAUSING THE CAR ALARM TO GO OFF RANDOMLY AT ALL HOURS. THIS IS A SAFETY CONCERN TO AS THE AUTOMATIC DOOR LOCKING WHEN PUTTING THE CAR IN DRIVES DOES NOT ACTIVATE. I HAVE READ YEARS OF COMPLAINTS ON THE FORD OWNER FORUMS. IT'S TIME FOR FORD TO ISSUE A RECALL TO FIX THE PROBLEM. IT'S OBVIOUSLY THE DOOR LATCH SWITCH WHICH COSTS $400.00 TO HAVE REPLACED. PLEASE HELP. MY NEIGHBORS ARE VERY UPSET ABOUT BEING WOKEN UP AT ALL HOURS, BUT I DO NOT HAVE $400.00 TO HAVE THE ISSUES FIXED. THIS HAS BEEN HAPPENING ON AND OFF FOR OVER 2 YEARS, EVER SINCE THE ODOMETER READ OVER 50,000 MILES.

09/06/2019
Components: ENGINE
Incident Date: 09/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

1) 91K ON MOTOR, THE INTERNAL WATER PUMP FAILED CAUSING MOTOR TO FAIL AND MUST BE REPLACED. THE CAR WAS IN MOTION AND COASTED TO SHOULDER WITH NO POWER STEERING OR BRAKES. 2) DOOR AJAR LIGHT REMAINS ON, AND HAD TO REPLACE SWITCH AT 50K BECAUSE THE BATTERY WOULD DRAIN.

09/06/2019
Components: SERVICE BRAKES
Incident Date: 08/30/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD AND THE VEHICLE FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MASTER CYLINDER AND BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE

09/05/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 09/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

THE DRIVER DOOR AJAR LIGHT REMAINS ON EVEN WHEN THE DOOR IS CLOSED. THIS KEEPS THE DOME LIGHTS ON WHICH IS HAZARDOUS TO DRIVE WITH IN THE EVENING. I UNDERSTAND THIS IS AN ONGOING PROBLEM FOR FORD BUT THEY HAVE DONE NOTHING TO FIX IT.

09/02/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6BB******
Summary

PASSANGER DOOR LATCH SENSOR AND REAR PASSANGER DOOR LATCH SENSOR MALFUNCTION BOTH OF THE LATCH SENSORS ARE NOT WORKING THE DOORS ARE CLOSED BUT THE SENSORS INDICATE THE DOORS ARE OPEN, AND MAKES THE VEHICLE NOT TO LOCKED WHENEVER I AM DRIVING. I STRONGLY BELIEVE THIS IS A SAFETY ISSUE, I AM SAVING MONEY TO FIX THIS, BUT IN THE TIME I EXTREMELY WORRY ABOUT MY KIDS WHILE I AM DRIVING WITH THEM, I DID SOME SEARCH ONLINE AND A LOT OF FORD EDGE OWNERS ARE HAVING THE SAME ISSUE. THANK YOU FOR YOUR TIME.

08/30/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

AFTER YEARS OF DOOR AJAR ISSUES AND REPLACING THE BATTERY MULTIPLE TIME DUE TO THE DOME LIGHTS AND HEADLIGHTS COMING ON RANDOMLY BECAUSE OF THE DOOR AJAR SENSOR ISSUE, THE DOOR STARTED ALARMING RANDOMLY. AFTER THIS ONE OF THE DOORS (REAR RIGHT) STOPPED OPENING AND WAS PERMANENTLY LOCKED. AFTER TAKING IT TO FORD, THE SERVICE DEPARTMENT EXERCISED THE LOCKS AND THE DOOR OPERATED. ONE MONTH LATER WHILE MY CHILD WAS GETTING INTO THE VEHICLE (STATIONARY) AT SCHOOL THE DOOR FAILED TO CLOSE. AFTER USING THE SEAT BELT EXTENSION TO TIE THE DOOR CLOSED, I TOOK THE VEHICLE IN TO REPLACE THE REAR RIGHT DOOR, EXCEPT THE OTHER THREE DOORS CONTINUE TO HAVE SIMILAR ISSUES AND NOW I FEAR THE DOOR OPENING WHILE DRIVING.

08/30/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

FUEL TANK LEAK, FUEL ODOR

08/27/2019
Components: SERVICE BRAKES
Incident Date: 07/01/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. ON SEVERAL OCCASIONS, THE DRIVER HAD TO PUMP THE BRAKE PEDAL MULTIPLE TIMES TO STOP THE VEHICLE. IN ADDITION, A HYDRAULIC SOUND WAS SOMETIMES PRESENT WHILE DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO BILL COLLINS FORD (4220 BARDSTOWN RD, LOUISVILLE, KY) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 149,000. THE VIN WAS UNKNOWN.

08/27/2019
Components: SERVICE BRAKES
Incident Date: 08/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THERE WAS NO WARNING INDICATOR ILLUMINATED BEFORE OR AFTER THE FAILURE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED SEVERAL TIMES AND WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO GEORGE WAIKEM FORD (LOCATED AT 4321 LINCOLN WAY E, MASSILLON, OH 44646, (330) 478-1801) WHERE IT WAS DIAGNOSED THAT THERE WAS TOTAL BRAKE SYSTEM FAILURE DUE TO A FAILURE OF THE HYDRAULIC PUMP, BRAKE MASTER CYLINDER, AND HYDRAULIC CONTROL UNIT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

08/20/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 08/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2BB******
Summary

DOOR AJAR LIGHTS STAY ON WHICH CAUSES AUTOMATIC DOOR LOCKS TO FAIL, DOME LIGHTS TO REMAIN ON WHILE DRIVING AS WELL AS WHEN VEHICLE IS PARKED AND TURNED OFF. WHEN DRIVING THIS CAUSES A SAFETY HAZARD BECAUSE ANYONE CAN ENTER THE CAR AT A STOP SIGN OR LIGHT AND CAUSE HARM TO VEHICLE OCCUPANTS. ADDITIONALLY, DOME LIGHTS STUCK ON WHILE DRIVING ALSO POSES A SAFETY HAZARD. WHEN VEHICLE IS OFF AND DOME LIGHTS STAY ON, THIS DRAINS THE BATTERY AS WELL AS FUSES. WE HAVE HAD TO REPLACE THE VEHICLE BATTERY AS WELL AS FUSES. WE RECENTLY HAD TO PAY $1144.40 TO HAVE THE DOOR LATCHES REPLACED AND WERE TOLD THIS IS A KNOWN ISSUE WITH FORD. I REACHED OUT TO FORD CUSTOMER SERVICE AND WAS TOLD THEY HAVE NOT ISSUED A RECALL FOR THIS PROBLEM. DATE AND MILEAGE MAY NOT BE ACCURATE AS THIS ISSUE HAS BEEN HAPPENING FOR MANY YEARS, HOWEVER WE FINALLY HAD NO CHOICE BUT TO REPLACE THE DOOR LATCHES WHEN MY HUSBAND'S WHEELCHAIR WAS STUCK IN THE BACK BECAUSE THE FUSE HAD BLOWN AND THE BACK HATCH DOOR WOULD NOT OPEN.

08/17/2019
Components: STRUCTURE
Incident Date: 08/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

DOOR LATCH SENSOR FAILED. CAR REPORTS DOOR IS OPEN WHEN IT ISN'T. CAR WON'T PROPERLY LOCK FROM INTERIOR WITH "OPEN DOOR" CONDITION. OCCURS IN SPITE OF MOTION.

08/08/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 02/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

DOOR AJAR LIGHT STAYS ON WHEN DOOR IS CLOSED, LIGHT WILL TURN ON MINUTES OR HOURS AFTER LOCKED OVERNIGHT AND IS DRAINING BATTERY. LIGHT ON WHILE DRIVING AT NIGHT IS VERY DISTRACTING AND INTERFERES WITH NIGHT VISION. CANT LOCK DOORS WHEN DRIVING SO DOOR COULD OPEN IN A CRASH.ISSUE CONTINUES

08/05/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 07/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

THIS CAR AS FORD'S I'VE HAD IN THE PAST IS THE COOLANT SYSTEM IT'S REALLY BAD. I'VE GOTTEN FAN N THERMOSTAT PUT IN AND IT STILL GETTING HOT

07/29/2019
Components: SERVICE BRAKES
Incident Date: 05/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

BRAKES BOOSTER, BRAKES ARE SPONGY AND SOFT AND HISSING SOUND IS COMING FROM THE BRAKE PEDAL

07/24/2019
Components: SERVICE BRAKES
Incident Date: 07/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4BB******
Summary

BRAKE BOOSTER FAILURE, AT TIME BRAKE PEDAL HARD THAN SUDDENLY DROPS, THIS IS A SAFETY ISSUE AS MY WIFE ENDED UP PAST STOP SIGH AND MY SON ALMOST WENT THROUGH BACK OF GARAGE

07/19/2019
Components: SERVICE BRAKES
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

WIFE'S BREAKS STARTED INTERMITTENTLY FEELING SPONGY AND THE BREAK PEDAL WILL GO ALL THE WAY TO THE FLOOR WITH VERY LITTLE STOPPING POWER. THIS WOULD OCCUR AT HIGHWAY SPEEDS OR NORMAL CITY SPEEDS, EVEN DRIVING IN THE NEIGHBORHOOD AT SLOW SPEED. WE BROUGHT IT IN TO THE MAINTENANCE SHOP AND THEY THOUGHT IT WAS THE BREAK BOOSTER SO THEY REPLACED IT. THIS DID NOT FIX THE PROBLEM, AFTER FURTHER INVESTIGATION THEY DETERMINED THAT THE HCU UNIT NEEDED TO BE REPLACED. AFTER LOOKING ON THE INTERNET I FOUND SEVERAL (OVER 100) REPORTS OF THIS SAME ISSUE ON THE EXACT SAME MAKE AND MODEL, SOME OF WHICH ENDED IN INJURY DUE TO THE FAILURE. ALL REPORTS HAVE STATED THAT FORD HAS CURRENTLY REFUSED TO ACKNOWLEDGE THIS ISSUE AND ISSUE A RECALL. THIS IS A VERY SERIOUS ISSUE THAT HAS ALREADY LED TO INJURY AND COULD LEAD TO A DEATH, SOMETHING NEED TO BE DONE BEFORE ANY MORE INJURY'S OCCUR OR WORSE. *TR

07/16/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Incident Date: 07/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

1.DRIVERS DOOR AJAR LIGHT WARNING STAYS ON. 2. HEAD LIGHTS. THE DOOR AJAR LIGHT AND DOME LIGHT STAYS ON HAVE TOO REPEATEDLY SLAM THE DOOR FOR LIGHT TO GO OFF. ALSO HEADLIGHTS GOES OUT AT NIGHT SOMETIME THE RIGHT LIGHT GOES OUT OR THE LEFT SOME TIMES 4TH THEY BOTH WILL GO OUT HAVE TO SWITCH THE KNOB BACK TO OFF POSITION AND THEN TURN BACK ON TO GET THE HEADLIGHTS BACK ON.

07/10/2019
Components: EXTERIOR LIGHTING
Incident Date: 09/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE HEADLIGHTS WERE VERY DIM. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 120,107.

07/08/2019
Components: SERVICE BRAKES
Incident Date: 07/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5BB******
Summary

THE BRAKE PEDAL NEEDS TO BE PUSHED TO THE FLOOR TO STOP THE CAR. THE CAR HAS BEEN COMPLETELY CHECKED OUT AND EVERYTHING IS FINE EXCEPT THIS ISSUE. COME TO FIND OUT THERE HAS BEEN A RECALL ON THE VACUUM BRAKE BOOSTER WHICH IS THE ISSUE WITH MY FORD EDGE, BUT MINE ISN'T COVERED UNDER THE RECALL. ITS' THE SAME ISSUE AND WILL COST $894.89 TO FIX, BUT FORD HAS WIPED THEIR HANDS OF IT. THIS IS A SAFETY ISSUE AND THE CAR CANNOT BE DRIVEN AS IT IS. FORD WON'T TELL ME WHY MY VIN NUMBER ISN'T COVERED. THE BRAKE PEDAL ISSUE HAPPENS 100% OF THE TIME WHEN YOU ARE ATTEMPTING TO STOP THE VEHICLE.

07/08/2019
Components: SERVICE BRAKES
Incident Date: 07/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GCXBB******
Summary

BRAKES ARE HARD, THE CAR DOES NOT BRAKE EASILY. IT MAKES A SOUND LIKE A WIND IS BLOWING. AS IF IT HAD A PRESSURE THAT WOULD NOT LET THE BRAKE TIGHTEN

07/04/2019
Components: SERVICE BRAKES
Incident Date: 07/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

ATLANTA RECALLS I GO TO USE THE BRAKES PEDAL IS REAL HARD THE CAR WILL NOT STOP WAS ON CITY STREETS ALMOST HAD A ACCIDENT

06/30/2019
Components: ENGINE
Incident Date: 06/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2BB******
Summary

WATER PUMP BROKE WHILE ON HIGHWAY. THERE WERE NO SIGNS OF FAILURE LEADING UP TO IT. CAR GAVE A WARNING OF LOW OIL PRESSURE, THEN MAYBE 20 SECONDS LATER THE ENGINE COOLANT OVER TEMPERATURE WARNING COMES ON. CAR STOPPED ACCELERATING AT THIS POINT, GOT TO SHOULDER OF HIGHWAY AND AT THIS POINT, POWER STEERING AND BRAKES WERE OUT. ENGINE WAS SMOKING. HAD IT TOWED BACK TO DEALERSHIP 89 MILES AWAY TO LEARN THE WATER PUMP BROKE CAUSING CATASTROPHIC ENGINE FAILURE AND DAMAGE. ESTIMATE TO REBUILD ENGINE WAS $ 7352.00 PLUS TAX. THERE WAS NO WARNING OR POSSIBLE WAY TO CHECK THE WATER PUMP BEFORE HAND. I PURCHASED THE CAR IN 2011 AND HAD IT PAID OFF A COUPLE YEARS AGO. NOW ALL EQUITY IN THE CAR IS COMPLETELY GONE AS THE CAR WAS ONLY WORTH 6-8K (ACCORDING TO TRUECAR) AND IT WOULD COST MORE TO FIX IT THAN TO PURCHASE A NEW ONE. A ENGINE SWAP WAS ESTIMATED AT AROUND $4,000 WITH LABOR INCLUDED AS WELL. AFTER THIS HAPPENED I FIND OUT I'M NOT THE ONLY ONE THIS IS HAPPENING TO, AND THAT IT'S A MAJOR ISSUE THAT FORD HAS APPARENTLY TRIED TO KEEP QUIET. I HOPE THIS IS AN ADDITIONAL PIECE OF AMMUNITION TO USE IN THE CASE AGAINST FORD.

06/25/2019
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

THE "DOOR AJAR" INDICATOR CONTINUES TO BE AN ONGOING PROBLEM. I HAVE HAD IT LOOKED AT NUMEROUS TIMES AT THE DEALER, AND THEY'VE ONLY "CLEANED" THE SENSOR, AND LET ME KNOW IT'S NOT A RECALL ITEM. THIS IS A DEFINITE SAFETY CONCERN IN THAT THE INTERIOR LIGHT STAYS ON CONSTANTLY, AND MAKE IT VERY UNSAFE TO DRIVE OR HAVE GOOD VISIBILITY WHEN BACKING UP. NUMEROUS TIMES I HAVE BEEN IN A PARKING LOT AT NIGHT, THE INTERIOR LIGHT IS ON (DUE TO THE DOOR AJAR FALSE INDICATOR) AND YOU CAN BARELY SEE OUT THE WINDOWS. I CONTINUE BACKING OUT OF A PARKING SPOT AND REALIZE THERE IS A PEDESTRIAN I JUST COULDN'T SEE DUE TO THE INTERIOR LIGHT STAYING ON. I HAVE ALSO HAD CLOSE CALLS WITH PEDESTRIANS ON A SIDEWALK/WALKING BY AS I AM BACKING OUT OF MY DRIVEWAY AT NIGHT. THE LIGHT ALSO CONTINUES TO STAY ON EVEN AFTER I'VE BACKED UP AND HAVE NOW PUT THE CAR IN GEAR AND AM MOVING FORWARD (DRIVING). IT SEEMS TO GO OUT AT ABOUT 10-15 MPH. BUT EVEN AT THAT SPEED WITH AN INTERIOR LIGHT ON, AND IT IS NOT SAFE. I CAN'T BELIEVE IT HASN'T BEEN RECALLED YET. THERE'S NO WAY FORD CAN CLAIM THIS IS NOT A SAFETY ISSUE. I HAVE ALSO GOOGLED THIS ISSUE AND IN ADDITION TO THIS NHTSA WEBSITE, THERE ARE SO MANY COMPLAINT SITES AND BLOGS ABOUT THIS SAME ISSUE. IT NEEDS TO BE INVESTIGATED AND LOOKED INTO FURTHER FOR A RECALL. NOT ACCEPTABLE, FORD!!!

06/24/2019
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 02/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR AND LIFT GATE WARNING INDICATORS ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE CONTACT STATED THAT THE DOORS WERE NOT OPEN WHEN THE INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE BACKUP CAMERA DID NOT WORK. ADDITIONALLY, WHEN THE GEAR WAS IN REVERSE, A NOISE WAS HEARD FROM THE FRONT END OF THE VEHICLE, WHICH CAUSED THE VEHICLE TO STOP BEFORE MOVING AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS TAKEN TO PURVIS FORD LINCOLN (540-898-3000, LOCATED AT 3660 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408) WHERE THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE VEHICLE WAS REPAIRED BY OWNER. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. *TR*JB

06/19/2019
Components: SUSPENSION,UNKNOWN OR OTHER
Incident Date: 06/09/2019
Crash: No
Fire: No
Summary

DRIVER SIDE STRUT KEEPS GOING OUT ALREADY HAD IT REPLACED A MONTH AGO AND DRIVER SIDE WINDOW CRACKED FOR NO REASON FROM DOWN IN THE DOOR NOT EVEN WHERE ANYONE COULD HIT IT.

06/19/2019
Components: SERVICE BRAKES
Incident Date: 06/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6BB******
Summary

THIS COMPLAINT DEALS WITH A 2011 FORD EDGE IN WHICH THE VEHICLE'S BRAKES BEGAN TO FAIL CONSIDERABLY AT APPROXIMATELY 172,000 MILES. AFTER ALMOST $1000 IN BRAKE REPAIRS IT WAS FINALLY DETERMINED THAT THE VEHICLE'S BRAKE BOOSTER HAD FAILED. THIS DEFECT IS KNOWN TO THE MANUFACTURER WHO ISSUED CUSTOMER SATISFACTION PROGRAM 13N02 WHICH ALLOWED REPLACEMENT OF THE DEFECTIVE PRODUCT FOR VEHICLES WITH UP TO 150,000 MILES OR THROUGH JANUARY 15, 2015. THIS PROBLEM PRESENTS A DANGEROUS SITUATION, PARTICULARLY WHEN BACKING THE VEHICLE WHEN THE PROBLEM IS MORE PROMINENT. FORD DEALERSHIP WAS CONTACTED WITH REGARDS TO THE COMPLAINT AND STATED THAT DUE TO THE MILEAGE THAT THE REPAIR WOULD NOT BE COVERED BY THE 13N02 REPAIR OR OTHER PROGRAMS. THE REPAIR COST IS QUOTED BY FORD AT APPROXIMATELY $710.37

06/19/2019
Components: SERVICE BRAKES
Incident Date: 09/11/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

ON 9/11/17 MY WIFE WAS INVOLVED IN AN ACCIDENT WHILE DRIVING HER 2011 FORD EDGE LIMITED WITH APPROXIMATELY 80,000 MILES. A VAN HAD CUT HER OFF DURING RUSH HOUR TRAFFIC ON HYW. 635 IN FARMERS BRANCH, TX AND SHE ENDED UP REAR ENDING IT. I ASKED MY WIFE WHAT HAPPENED WHEN I ARRIVED AT THE HOSPITAL AND THE TOLD ME THAT WHEN SHE WENT FOR THE BRAKE PEDAL IT WENT STRAIGHT TO THE FLOOR AND SHE HEARD A "SUCKING" SOUND BUT THE CAR DID NOT STOP. OUR INSURANCE COMPANY AT THE TIME (USAA) NEVER INVESTIGATED THE BRAKES AND TOTALED OUT THE CAR. I SEARCHED GOOGLE AND HAVE FOUND SIMILAR SITUATIONS INVOLVING FORD EDGE CROSSOVERS BUT FORD ONLY HAS A TSB FOR THIS ISSUE AND NOT A RECALL. I JUST RECENTLY LEARNED ABOUT THIS PROCESS AND HOPE IT WILL BE INVESTIGATED SO THAT LIVES CAN BE SAVED. LUCKILY MY WIFE ONLY SUSTAINED MINOR INJURIES FROM THE AIRBAG AND OUR CHILDREN WERE STILL WITH OUR BABYSITTER.

06/12/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 02/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC8BB******
Summary

THE AWS LIGHT STAYS ON AND SAYS THE DRIVER STABILITY CONTROLS ARE NOT WORKING PROPERLY. TOOK IT TO A FORD DEALERSHIP FOR SERVICING, CHARGED 800 PLUS AND THE ISSUE IS STILL OCCURRING. THEY CLAIM IT'S A SENSOR ISSUE BUT IT'S STILL HAPPENING! IF I TURN LEFT OR RIGHT THE WARNING LIGHT COMES ON, IF IT'S WET OR DRY THE LIGHT COMES ON AND WHEN BREAKING THE SUV SLIDES. WILL NEVER PURCHASE ANOTHER FORD AGAIN. NOT SURE OF THE ACTUAL DATE THE ISSUE STARTED HAPPENING.

06/06/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER SUN ROOF OPENED AND FAILED TO CLOSE. THE SUN ROOF REMAINED CONTINUOUSLY IN THE OPEN POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE SUN ROOF WOULD NEED TO BE REPLACED. I LOOKED AT THE MOULDING AROUND THE WINDOW FROM THE TOP- AND THAT IS THE ONLY PART THAT IS SNAGGING THE WINDOW FROM CLOSING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DEALERSHIP SAID THE ENTIRE WINDOW NEEDED TO BE REPLACED $810 VS. JUST ORDERING THE 2 MOULDINGS ON THE TOP OF THE CAR. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

06/05/2019
Components: ENGINE
Incident Date: 05/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

INTERNAL WATER PUMP EXPLODED INSIDE, CAUSING ENGINE TO LOCK AND OTHER DAMAGES IN THE ENGINE. VEHICLE WAS IN GARAGE FOR SIMPLE TUNE UP. THEN DURING CHECKIN, THE ENGINE STOPPED. VEHICLE COULD NOT RESTART.

05/29/2019
Components: SUSPENSION,ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5BB******
Summary

FIRST OF ALL THE FIRST PROBLEM I ENCOUNTERED WITH MY VEHICLE WAS THE PASSENGER WHEEL BARRING WAS DEFECTED AND STARTED MAKING A BAD NOISE SO TOOK IT TO THE SHOP AND THE MECHANIC SAID LUCKY I DID BECAUSE IS WAS ABOUT TO BREAK AND CAUSE MY WHEEL TO COME OFF GOING DOWN THE ROAD. AFTER THAT I NOTICED THAT MY ENGINE WOULD RUN HOT IF I SAT STILL IN THE PARKING LOT JUST RUNNING EVEN WITH THE AC OFF. I HAD NO WARNING THAT ANYTHING WAS WRONG. I TURNED MY CAR OFF AND IT DIDN'T SEEM TO DO IT ANYMORE UNTIL WE STARTED GETTING THIS REALLY HOT WEATHER THIS MAY, ME AND MY FAMILY WAS GOING IN TO TOWN TO GRAB A BITE TO EAT WHEN (WITHOUT ANY WARNING) MY CAR STARTS SPUTTERING AS IF I PUT BAD GAS IN IT. MY HUSBAND INSTRUCTED ME TO PULL OVER AND TAKE A LOOK AND LOW AND BEHOLD MY CAR HAS BEEN RUNNING HOT JUST AFTER DRIVING ONLY 10 MINUTES. HE PULLED THE DIPSTICK AND OIL IS MILKY AND OIL WAS ALL IN THE WATER RESIVOUR. MY CAR HAD OVER HEATED WITHOUT ANY WARNING THAT ANYTHING WAS WRONG AND BLOWN HEAT GASKET AND CRACKED HEADS. MY ENGINE SHOT. WE TOOK IT TO THE SHOP WHERE I HAD TO PURCHASE A NEW ENGINE AND AFTER THE MECHANIC RAN A DIAGNOSTICS TEST ON MY CAR HE SAID THAT THE FAN CONTROL MODULE WAS FAULTY WHICH DID NOT ALLOW MY COOLING FANS TO COME ON AT ALL AND MY SYSTEM NEVER ALERTED ME EITHER. WE REPLACED COOLING FANS ALONG WITH MODULE. EVERYTHING SEEMS FINE AFTER 2,000 DOLLARS LATER. FYI NEVER RELY ON YOUR INFORMATION SCREEN TO TELL YOU IF YOUR RUNNING HOT, GO TO SETTINGS AND KEEP YOUR SCREEN ON THE TEMP GAUGE AT ALL TIMES SO YOU WILL KNOW FOR YOURSELF HOW COOL YOUR ENGINE IS RUNNING. I WOULD BE NICE AFTER ALL THE COMPLAINTS FORD HAS RECEIVED ABOUT THESE PIECE OF CRAP COOLING FANS THAT THEY WILL JUST SUCK IT UP AND DO THE RECALL. WE ARE HARD WORKING AMERICANS AND DONT DESERVE THIS CRAP. WE SUPPORT FORD AN AMERICAN CAR MANUFACTURER AND EXPECT THE SAME RESPECT!!

05/28/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5BB******
Summary

DOOR AJAR WARNING ALWAYS ON EVEN WHEN DOORS ARE CLOSED. DOME LIGHTS REMAIN ON AND UNABLE TO LOCK OR SECURE THE VEHICLE. DRAINS BATTERY LEAVING ME STRANDED. IT REMAINS ON WHEN THE CAR IS ON, OFF, MOVING, NOT MOVING, WITH OR WITHOUT OCCUPANTS.

05/24/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC8BB******
Summary

DISPLAY SCREEN IS BLACK. NO RADIO, SYNC, CLIMATE CONTROLS ETC. WAS TOLD BY THE LOCAL DEALER THAT THE A-PIM MODULE NEEDED TO BE REPLACED. VERY EXPENSIVE. WHY DID THIS HAPPEN?

05/24/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

CHECK ENGINE LIGHT COMES ON FROM ERROR CODE P0456 - SMALL LEAK DETECTED IN THE EVAPORATIONS EMISSIONS (EVAP) SYSTEM. THE CHECK ENGINE LIGHT COMES ON EVERY TIME THE VEHICLE IS FUELED WITH GASOLINE. MY MECHANIC ADVISED THIS IS A COMMON PROBLEM IN FORDS WITH THE NO GAS CAP SYSTEM.

05/08/2019
Components: SEATS
Incident Date: 04/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO STOP ABRUPTLY, THE FRONT DRIVER'S SEAT FRACTURED, FELL FORWARD, BACKWARDS, AND THEN LAYED DOWN FLAT. THE VEHICLE WAS TAKEN TO MIKE BROWN FORD (866-562-7500, LOCATED AT 4950 E U.S. HWY 377, GRANBURY, TX 76049) WHERE IT WAS DIAGNOSED THAT THE BOTTOM OF THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

05/06/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXBB******
Summary

HAZARD WARNING TOUCH BUTTON QUIT WORKING -- TOUCH THE BUTTON AND IT DOESNT WORK PART IS INTEGRATED INTO THE SONY TOUCH CONTROL PANEL/ SCREEN WATER PUMP FAILURE WITHOUT WARNING -- DESTROYED THE ENGINE -- STARTED AS SPORADIC OVERHEATING THAT THERMOSTAT WAS REPLACED ALIVIATED IT FOR A SHORT TIME THEN IT STARTED OVER BACK TO THE GARAGE -- COULDNT FIND ANYTHING -- SUGGESTED TURN ENGINE OFF THEN BACK ON TO SEE IF TEMP SENSOR WAS THE ISSUE -- STOPPED AGAIN FOR A WHILE THEN IT HAPPENED AGAIN -- ALSO CAM SENSOR FAILURE WHEN THIS OCCURED -- TOOK TO GARAGE TEMP SENSOR CAM SENSORS AND THERMOSTAT REPLACED -- SYSTEM FLUSHED -- GARAGE STARTED IT UP -- OVERHEATING AGAIN -- NOW ENGINES SEIZED

05/06/2019
Components: SERVICE BRAKES
Incident Date: 05/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKE BOOSTER FRACTURED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TRACY FORD (209-229-4006, LOCATED AT 3500 AUTO PLAZA WAY, TRACY, CA 953040) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

04/30/2019
Components: TRACTION CONTROL SYSTEM,ENGINE
Incident Date: 04/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE TRACTION CONTROL INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER. THE CONTACT TURNED OFF THE VEHICLE AND IT RESTARTED NORMALLY. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED AT LEAST SEVEN TIMES IN ONE DAY AND BEGAN SIX MONTHS AGO. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

04/21/2019
Components: SEATS
Incident Date: 11/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

WHEN ACCELERATING, YOU CAN FEEL THE DRIVERS AND/OR PASSENGER FRONT SEAT SHIFT BACKWARD. WHEN STOPPING, YOU CAN FEEL THE DRIVERS AND/OR PASSENGER FRONT SEAT SHIFT FORWARD. I HAVE QUESTIONED THIS AT THE DEALERSHIP WITHOUT RESOLUTION. I CAN'T FIND ANYTHING THAT WILL ALLOW ME TO TIGHTEN DOWN THE SEATS. I DON'T FEEL THIS EXTRA PLAY IN THE SEAT IS SAFE IN THE EVENT OF A WRECK.

04/19/2019
Components: SERVICE BRAKES
Incident Date: 04/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

MY 2011 FORD EDGE WITH BRAKES AT 1/2 USE HAS SUDDENLY BEGUN HAVING BREAKING ISSUES. PUSHING THE BRAKE USUALLY RESULTS IN IMMEDIATE ENGAGEMENT; NOW IT TRY'S TO ENGAGE BUT RELEASES AND GOES TO THE FLOOR; REQUIRES HEAVY HARD PRESSURE TAKING PEDAL COMPLETELY TO THE FLOOR TO STOP VEHICLE. HAS BEEN ONE OR TWO INSTANCES OF INTERMITTENT OCCURRENCES; BUT SEEMS TO BE PERSISTENT NOW. NHTSA NEEDS TO DO SOMETHING FROM THE UNENDING LIST OF SIMILAR COMPLAINTS. NOT ANY SPECIFIC DRIVING CONDITION CREATING THE ISSUE TO OCCUR. THIS AM I WAS ON AN OPEN HIGHWAY WITH NO STOPPING/ STARTING DRIVING; THIS AFTERNOON I WAS IN TOWN.

04/14/2019
Components: VISIBILITY/WIPER
Incident Date: 04/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

WHILE DRIVING ON A CITY ROAD (APPROX 40 MPH) THE REAR WINDOW MADE A POPPING SOUND AND SHATTERED. A HOLE EMERGED ON THE DRIVER SIDE. IT LOOKS LIKE THE WINDOW PUSHED OUT AND THERE IS NO EVIDENCE THAT ANYTHING HIT THE WINDOW.

04/14/2019
Components: SERVICE BRAKES
Incident Date: 03/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC3BB******
Summary

DRIVING ON CITY STREETS 35-45MPH WHEN I HAD TO APPLY THE BRAKE. BRAKES FELT SPONGEY (NO ANTI LOCK FEEL) AND THE PEDAL WENT ALMOST TO THE FLOOR. THIS ORIGINALLY OCCURRED MID FEBRUARY 2019, BUT CORRECTED ITSELF AFTER LETTING THE CAR SIT OVERNIGHT. IT OCCURRED AGAIN LATE MARCH 2019 AND THIS TIME THE CONDITION PERSISTED AND MADE ME FEEL THAT THE BRAKES COULD ULTIMATELY FAIL. I CHECKED ONLINE AND FOUND MULTIPLE MENTIONS OF THIS ISSUE WITH FORD EDGES, BUT NO FORMAL RECALL - WHICH THE DEALERSHIP LATER VERIFIED. MY VEHICLE IS A 2011 WITH 135,000 MILES. THE VEHICLE HAS HAD ALL OF ITS REQUIRED/RECOMMENDED MAINTENANCE AND IS IN GOOD CONDITION OTHERWISE. THE DIAGNOSIS WAS AS FOLLOWS - "FOUND THE MASTER WITH LEAK AND HCU/ABS SEEPING AND DUMP VALVE, E ON FOUND BRAKES BYPASSING". THE DEALER REPLACED THE CONTROL AND MODULE AND ALSO RECOMMENDED THAT I REPLACE THE MASTER CYLINDER, WHICH I AGREED TO ALLOW. EXPENSIVE REPAIR - JUST A BIT PAST $1900 WITH PARTS AND LABOR

04/10/2019
Components: SERVICE BRAKES
Incident Date: 03/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC5BB******
Summary

WHEN APPLYING THE BRAKES THE BRAKE PEDAL SINKS TO THE FLOOR AND IS HESITANT TO STOP COMPLETELY. I HAVE HAD THE MASTER CYLINDER CHANGED, THE ABS PUMP HAS BEEN REPLACED AND THE VEHICLE HAD THE BRAKE BOOSTER REPLACED AROUND 1 YEAR AGO DUE TO A FORD RECALL. THIS VEHICLE HAS BEEN IN THE SHOP FOR 3 WEEKS NOW AND THE MECHANIC CANNOT SEEM TO FIX THIS ISSUE. THIS SEEMS TO BE A WELL KNOWN PROBLEM WITH THE BRAKE SYSTEM FOR THIS VEHICLE AND IS DANGEROUS TO THE OCCUPANTS OF THE VEHICLE AND OTHERS IN THE SURROUNDING AREAS. THIS ISSUE HAS THE POTENTIAL FOR RANDOM BRAKE LOSS WHICH CAN OCCUR IN INJURY OR DEATH.

04/09/2019
Components: SERVICE BRAKES
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

BRAKE BOOSTER REPLACED UNDER RECALL 13N02 10/30/2017 AT NO CHARGE. APRIL 2019 BOOSTER FAILED AGAIN. FORD WILL NOT COVER UNDER WARRANTY. REPLACEMENT LASTED 16 MONTHS AND 6958 MILES.FORD SAYS WARRANTY ONLY COVERED FOR ONE YEAR. THE REPLACEMENT BY THE DEALER , AT MY EXPENSE, IS TWO YEARS.

04/08/2019
Components: SERVICE BRAKES
Incident Date: 04/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

SLOWING DOWN IN CITY TO MAKE A RIGHT TURN AT LOW SPEED AND PEDAL WENT TO THE FLOOR. I WAS ABLE TO SWERVE TO AVOID HITTING CURB. HAD TO PUMP BRAKES AND PUSH ALMOST TO FLOOR TO STOP THE VEHICLE. THERE IS FLUID IN THE MASTER BRAKE CYLINDER AND NO LEAKS. BRAKE BOOSTER IS FUNCTIONAL AND BRAKES HAVE PLENTY OF PAD. EXTREMELY DANGEROUS SITUATION. I WILL BE CONTACTING FORD DEALER IN TWO DAYS TO DISCUSS SITUATION.

03/27/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

BACK UP CAMERA STOPPED WORKING. MESSAGE APPEARS SAYING " CAMERA UNAVAILABLE PLEASE CONTACT DEALER" WHEN PLACED IN REVERSE.

03/16/2019
Components: STRUCTURE,SEATS,ELECTRONIC STABILITY CONTROL
Incident Date: 03/02/2019
Crash: No
Fire: No
Summary

DOOR INDICATOR LIGHT STAY ON INTERIOR LIGHTS STAY ON INDICATING THAT THE DRIVER SIDE DOOR IS OPEN WHEN DOOR IS SHUT.LIGHTS POP ON AT ANY RATE OF SPEED SCARY AND EXTREMELY DANGEROUS PASSENGER SIDE SEAT DOESN'T MOVE AT ALL SOMETIMES THE WHOLE SCREEN WILL GO A DIME WHITE AND BLANK DURING ANY RATE OF SPEED. EXTREMELY DANGEROUS

03/12/2019
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC0BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT ALL THE DOORS WERE COMPLETELY SHUT; HOWEVER, THE WARNING INDICATOR CONTINUED TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

03/08/2019
Components: SERVICE BRAKES
Incident Date: 03/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC3BB******
Summary

I HAVE PROBLEMS WITH THE ABS SENSOR. WHEN YOU HIT A BIG BUMP OR WHEN YOU BRAKE ON ICE THE BRAKES SHUTTER & THE BRAKE PEDAL GOES TO THE FLOOR UNABLE TO STOP. USUALLY I CAN PUMP THEM & I GET BRAKES BACK. NOW I CAN'T PUMP THEM UP, I CALL IT A SOFT BRAKE, I CAN NOT STOP FAST IF A VEHICLE STOPS FAST IN FRONT OF ME. I WAS TOLD FROM MY MECHANIC THAT IT NEEDS ABS HCU UNIT & MASTER CYLINDER CHANGED. HE ALSO TOLD ME THAT THEY FREQUENTLY HAVE CALLS FROM FORD OWNERS THAT HAVE EDGE & FUSION WITH THE SAME ISSUE OF LOOSING THEIR BRAKES, IN FACT THEY TAKE BETS ON HOW MANY CALLS THEY WILL GET ON A SNOW DAY OR RAINY DAY. I CAN'T BELIEVE THERE HASN'T BEEN A RECALL ON THIS, IT IS EXTREMELY DANGEROUS.

03/07/2019
Components: UNKNOWN OR OTHER
Incident Date: 03/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC4BB******
Summary

PANORAMIC VISTA ROOF WILL NOT CLOSE. VEHICLE WAS STATIONARY. I HAVE RESEARCHED THE ISSUE AND THOUSANDS OF FORD OWNERS ARE AFFECTED.

03/05/2019
Components: SEAT BELTS
Incident Date: 03/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

PASSENGER SIDE SEAT BELT LOCKS IN PLACE WHILE IN MOTION REGARDLESS OF WHETHER THE BRAKE IS PRESSED OR NOT. STAYS LOCKED IN PLACE DURING LONG ROAD TRIPS UNTIL SEAT BELT IS DISCONNECTED AND RECONNECTED. THIS HAPPENS FREQUENTLY (WHEN I HAVE A PASSENGER) EVER SINCE I BOUGHT THIS VEHICLE 5 YEARS AGO. I AM NOT SURE IF THIS IS A SAFETY ISSUE??

02/28/2019
Components: ELECTRICAL SYSTEM
Incident Date: 02/28/2019
Crash: No
Fire: No
Summary

DOOR AJAR WARNING LIGHT APPEARS ON THE DASH EVEN WHEN THE DOOR IS CLOSED. THERE IS NO WAY TO CLEAR THE ALERT/ALARM AND IT BECOMES VERY HAZARDOUS WHEN DRIVING WHILE IT IS STILL DARK AND THE DOME LIGHTS ARE ON SIGNALING THE DOOR IS OPEN. THIS WARNING WILL COME ON AT ANY TIME- WHILE STATIONARY IN MY DRIVEWAY, WHILE DRIVING, ETC. THERE IS NO SPECIFIC TIME IT HAPPENS.

02/21/2019
Components: SERVICE BRAKES
Incident Date: 12/17/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK4KC9BB******
Summary

BACKED INTO GARAGE AND BRAKE PEDAL WENT TO FLOOR WHEN DEPRESSED WITH NO WARNING. BROKE SEVERAL 2 X 4'S AND PUSHED THE WALL OUT ONE FOOT. NEW BRIGHTON FORD DEALER HAD DETERMINED ITS A BAD ABS MODULE AND HYDRAULIC CONTROL UNIT (HCU). ITS BEEN TWO MONTHS WITHOUT THE USE OF THE VEHICLE AS FORD CAN NOT GET A NEW HCU ANYWHERE IN THE USA. THEY SAY THE PART HAS NO DATE TO WHEN THEY WILL GET THE PART. FORD CUSTOMER SERVICE JUST SAYS THEY HAVE ESCALATED THE PART AVAILABILITY PART AND SAID TO KEEP CHECKING IN WITH THE SERVICE MANAGER. SERVICE MANAGER DOES NOT RETURN MESSAGES LEFT ON HIS PHONE. NO ONE AT FORD CAN TELL ME IF OR WHEN THE PART WILL ARRIVE AFTER WE PAID 1/2 DOWN TO ORDER THE PART. THEN THEY SENT US HOME WITH A CAR WITH DEFECTIVE BRAKES AS THEY DID NOT WANT IT THERE INDEFINITELY..

02/17/2019
Components: SERVICE BRAKES
Incident Date: 02/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

MY WIFE'S 2011 FORD EDGE BRAKE PEDAL GOES TO FLOOR WHEN TRYING TO STOP. PROBLEM IS INTERMITTENT AND BRAKES GO BACK TO WORKING NORMAL. THIS HAS HAPPENED MULTIPLE TIMES WITH MY WIFE DRIVING AND TWICE WHILE I WAS DRIVING. BRAKE BOOSTER WAS ALREADY REPLACED UNDER RECALL. I DON'T THINK THE BOOSTER IS BAD AGAIN.I THINK IT IS A ABS ISSUE.THE BRAKE PADS ARE IN GOOD SHAPE AND THE RESERVOIR IS FULL. I HAVE READ MULTIPLE COMPLAINTS ABOUT THIS ISSUE. FORD NEEDS TO TAK RESPONSIBILITY AND FIX THIS BEFORE SOMEONE IS INJURED OR KILLED.

02/16/2019
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AKXBB******
Summary

DOOR AJAR LIGHT STAYS ON, DOOR LOCK NOT WORKING DRIVER SIDE

02/15/2019
Components: SERVICE BRAKES
Incident Date: 09/04/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

DURING THE COURSE OF OWNERSHIP OF A 2011 FORD EDGE, A SEVER BREAKING ISSUE EMERGED WITH NO WARNING OR ALERTS OF ANY KIND. THE MAIN ISSUE ARISES WHEN A DRIVER DOWN PRESSES THE BRAKE PEDAL DURING DRIVING CONDITIONS ST ANY SPEED. THE DRIVER IS MET WITH A SOFT OR SPONGY BRAKE THAT RETARDS THE BRAKING ACTION WHICH CAN LEAD TO SEVERE INJURY. THE ISSUE AROSE AND WAS TAKEN TO A DEALERSHIP WHO CANNOT READILY SOLVE THE ISSUE AND INSTEAD WOULD RECOMMEND THAT THE OWNER LEARN OR ACCCEPT THE ISSUE RATHER THAN RESOLVE IT. DEALERSHIP PERFORMED SEVERAL MAINTENANCE ACTIONS INCLUDING A PRESCRIBED PRESSURE BLEED. AFTERWARDS, IT WAS RECOMMENDED TO CHANGE SEVERAL PARTS THAT NEVER SOLVED THE ISSUE. THE DEALER ACKNOWLEDGES THAT THE 2011 FORD EDGE IS NOTORIOUS FOR HAVING WEAK OR SPONGY BRAKES BUT GIVES NO SOLUTION. THIS IS A SEVERE RISK TO THE DRIVER OF A 2011 FORD EDGE AND TO THOSE DRIVING AROUND THE VEHICLE AT THE SAME TIME.

02/10/2019
Components: SERVICE BRAKES
Incident Date: 11/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

BRAKE FAILURE WITH PEDAL GOING ALL THE WAY TO THE FLOOR AND VEHICLE WOULD NOT STOP. FORD IS AWARE OF THE PROBLEM AND WILL NOT WARRANTY THE REPAIR OF THE HYDRAULIC CONTROL UNIT (HCU) AND COST $1,000 TO REPLACE. WHY HASN'T THE NHTSA DONE SOMETHING?

02/09/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9BB******
Summary

THE AUTO DOOR LOCKS WILL NOT WORK PROPERLY. MANY TIMES THE DOORS WILL NOT LOCK AUTOMATICALLY AND THE DRIVER DOOR AJAR LIGHT WILL COME ON. THE INSIDE LIGHTS STAY ON. THIS SHOULD BE A SAFETY CONCERN DUE TO THE FACT THAT NONE OF THE DOORS WILL LOCK AND STAY LOCKED WITH CHILDREN IN THE BACK SEAT.

02/01/2019
Components: ENGINE
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC1BB******
Summary

NOTICED VEHICLE WAS LEAKING BLACK SUBSTANCE, BROUGHT IT IN AND WAS TOLD VEHICLE'S POWER TRANSFER UNIT WAS FRIED. I WAS ADVISED BY THE MECHANIC THAT THIS IS A KNOWN AND COMMON ISSUE IN FORD SUV'S. VEHICLE SHAKES WHILE DRIVING ON THE ROAD AND HAS A HARD TIME KEEPING SPEED.

01/29/2019
Components: SERVICE BRAKES
Incident Date: 01/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

WHILE DRIVE 45 MILES PER HOUR RAN OVER A RAISED STEEL COVER IN ROAD WAY THE BUMP CAUSED BRAKE PEDAL TO GO TO FLOOR, THIS HAS OCCURRED BEFORE, THE BRAKE COMES BACK EVENTUALLY. IT HAD A BRAKE BOOSTER REPLACED BY RECALL 2015. THIS HAS HAPPENED TWICE SINCE THEN. NO ACTION BY FORD.

01/25/2019
Components: SERVICE BRAKES
Incident Date: 01/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

HAVE HAD CAR INTO SHOP 3 DIFFERENT TIMES FOR SPONGY AND HARD TO STOP BRAKES. REPLACE BRAKE BOOSTER TWICE, BLEED LINES, "FIXED" CALIPER. IN READING OTHERS IT APPEARS THERE IS AN ISSUE WITH THE HYDRAULIC CONTROL UNIT OR SOME OTHER IDENTIFIED PROBLEM. FORD NEEDS TO FIGURE THIS OUT AND ISSUE A RECALL. THIS IS A SERIOUS PROBLEM THAT DOESN'T NEED TO BE IGNORED AND THERE ARE NUMEROUS EXAMPLES OF REPORTED PROBLEMS.

01/23/2019
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 01/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

TUESDAY NIGHT 1/22/2019, MY DAUGHTER DESCRIBED THAT HER CAR HAD LOST ALL POWER WHILE SHE WAS DRIVING DOWN A SMALL MOSTLY DESERTED STREET IN OUR TOWN WHEN SHE BRAKED AND ATTEMPTED TO TURN. SHE HAD AN EXTREMELY DIFFICULT TIME BRAKING AND TURNING THE CAR TO GET OFF OF THE ROADWAY. SO, THAT SAME EVENING, I DECIDED TO SEE IF IT HAPPENED TO ME. IT WAS NOTED THAT SHE HAD JUST OVER A QUARTER TANK OF GAS SO I THOUGHT MAYBE HER GAS GAUGE WAS WRONG SO I FILLED THE CAR. WE DROVE AROUND 6 MILES WHEN IT DID HAPPEN TO ME AS I BRAKED AND ATTEMPTED TO MAKE A LEFT HAND TURN IN FRONT OF ONCOMING TRAFFIC. FORTUNATELY, THE VEHICLES HEADED MY WAY WERE QUITE A BIT DOWN THE STREET, AND I ALLOWED MYSELF AMPLE TIME TO GET ACROSS WERE THIS TO HAPPEN. HOWEVER, THIS WAS AT NIGHT WHEN THAT STREET ISN'T BUSY. WE LIVE OFF OF THIS STREET SO AVOIDING DURING THE DAY ISN'T AN OPTION. DURING THE DAY WHEN TRAFFIC IS BUSY AND CONSTANT, THERE WOULD BE NO WAY TO ALLOW THAT MUCH TIME TO GET ACROSS SAFELY. IN THE MONTHS LEADING UP TO THESE POWER FAILURES, THERE WERE AT LEAST THREE INSTANCES WHERE WE WERE IN A DRIVE THRU OR STOPPED AT A STOPLIGHT WHERE POWER WOULD BE LOST, BUT NEVER WHEN THE CAR WAS ACTUALLY IN MOTION AS HAPPENED TWICE ON 1/22/2019. I FOUND A FORUM WHERE THIS HAS BEEN REPORTED MANY TIMES NOT ONLY TO FORD, BUT TO THE NHTSA AND NOTHING BY WAY OF A RECALL HAS BEEN CALLED FOR THIS PROBLEM AND IT APPEARS THAT SOMEONE WILL BE KILLED PRIOR TO SOMETHING BEING DONE. I'VE READ THAT THE THROTTLE BODY SEEMS TO BE THE ISSUE HERE AND THAT FORD HAS DENIED A PROBLEM SAYING THEY'VE NEVER HEARD OF THIS PROBLEM WHEN PEOPLE TAKE THESE CARS TO THE DEALERSHIPS. THE EVIDENCE IS ALL OVER THE INTERNET WHERE PEOPLE DESCRIBE THE EXACT SAME PROBLEM. THIS CAR WILL ONLY BE DRIVEN AS NEEDED AND ABSOLUTELY IS NOT ALLOWED ONTO THE HIGHWAY. PLEASE HELP RESOLVE THIS KNOWN PROBLEM BEFORE SOMEONE IS KILLED.

01/18/2019
Components: SERVICE BRAKES
Incident Date: 11/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GCXBB******
Summary

THANKSGIVING TIME (2018) APPLIED BRAKES, (2011 FORD EDGE WITH 105,000 MILES), WENT TO FLOOR BARLEY STOPPING. ALMOST PLOWED INTO CAR IN FRONT OF US. SCARED CRAP OUT OF US. NEVER DID THIS BEFORE!!! HAD CAR TOWED TO LOCAL SHOP. PUT ON NEW MASTER CYLINDER. THREE WEEKS LATER BRAKES GO TO FLOOR AND VERY POOR STOPPING. TOWED TO LOCAL SHOP AND YET A SECOND MASTER CYLINDER INSTALLED. ONE WEEK LATER, POOR STOPPING YET ONCE AGAIN. FEW FEET FROM PLOWING INTO GARAGE WALL. ALL OCCASIONS THE VEHICLE WAS TRAVELING AT A GOOD RATE OF SPEED, ONLY TO FIND OUT NO STOPPING PETAL. HAD TO RAPIDLY PUMP SPONGEY PETAL TO HOPE IT STOPS. AFTER FIXING, WORKED SOMEWHAT NORMALLY, BUT REVERTS BACK TO SPONGEY PETAL AND SCARY SITUATION AS IF IS IT GOING TO STOP. (NOTE, NO ABS PULSATING AT ANY TIME!) ONCE AGAIN BACK TO SHOP. I CONSULT YOUTUBE AND FIND A VIDEO WHERE A FORD EXPEDITION HAD SAME EXACTING PROBLEM AS MINE. DETERMINED TO BE THE ABS CONTROL MODULE. NOT A MASTER CYLINDER. (AND NOT A BRAKE BOOSTER WHERE PETAL IS HARD.)THERE IS A HYDRAULIC VERSION (AVAILABLE THROUGH FORD) AND AN ELECTRONIC VERSION (NO LONGER AVAILABLE ANYWHERE INCLUDING FORD) ABS CONTROL MODULE. SO A EIGHT YEAR OLD CAR WITH 105,000 MILES CANNOT BE REPAIRED AS THE DEMAND ON THIS PART IS APPARENTLY SO GREAT IT HAS EXHAUSTED STOCK AND CANNOT BE REPLACED WITH A NEW PART. IN CLOSING, THE ONLY WAY TO REPAIR THE VEHICLE IS TO FIND A JUNKYARD DONOR VEHICLE AND HOPE THAT PARTS WILL NOT FAIL. BUT CHANCES ARE THAT IT TOO, WILL EVENTUALLY FAIL. I BELIEVE THAT THE NTSB NEEDS TO INVESTIGATE THIS DANGEROUS SAFETY DEFECT. ABS IS SUPPOSED TO HELP PREVENT ACCIDENTS, NOT CREATE THEM. PLEASE CONSIDER. ALSO, FEEL AS THOUGH I SHOULD BE REIMBURSED FOR MY OUT OF POCKET COSTS ON THIS TOO. WELL OVER $1000. THANKS (XXXX)CONSULT YOUTUBE 'SINKING/SPONGY BRAKE PETAL- WITH ABS SYSTEM ' PUBLISHED BY (XXXX). PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

01/15/2019
Components: SERVICE BRAKES
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC5BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO KRIEGER FORD, INC (1800 MORSE RD, COLUMBUS, OH 43229, (614) 888-3320) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 157,000.

01/06/2019
Components: AIR BAGS
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

THE AIR BAG LIGHT KEEPS COMING ON

01/04/2019
Components: ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5BB******
Summary

CONTINUOUS FAILURE OF COLLISION WARNING SYSTEM THAT ELIMINATES THE USE OF CRUISE CONTROL. WARNING HAS TO BE ACKNOWLEDGED AND SHUT OFF VIA OK IN CONTROLS. THIS OCCURS AT START UP.

12/18/2018
Components: EXTERIOR LIGHTING,STRUCTURE,VISIBILITY/WIPER
Incident Date: 12/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC9BB******
Summary

THE DRIVER'S DOOR LIGHT AJAR SENSOR STAYS ON EVEN AFTER THE DOOR IS SHUT AND KEEPS THE INTERIOR DOME LIGHT ON. THIS HAS BEEN HAPPENING ON AND ON AGAIN OFF AGAIN BASIS FOR YEARS. RECENTLY IT IS HAPPENING ALL THE TIME. WHEN WE GET IN AND START THE CAR NO MATTER HOW MANY TIMES THE DOOR IS OPENED AND SHUT THE NOTICE STAYS ON. THIS WILL THEN CONTINUE AS LONG AS THE CAR IS IN REVERSE AND MAKES BACKING UP AT NIGHT VERY HARD AS YOU CAN'T SEE WITH THE INTERIOR LIGHTS ON. WHEN BACKING FROM THE DRIVEWAY INTO THE STREET YOU CANNOT SEE IF THERE IS TRAFFIC. WHEN THE CAR IS PUT IN DRIVE THE DOME LIGHT WILL FINALLY GO OUT AFTER A SHORT PERIOD OF TIME. IF WE PARK THE CAR AND LOCK IT THE DOME LIGHT WILL STAY ON FOR 5 OR MORE MINUTES AS IT REGISTERS AS THE FRONT DOOR BEING AJAR. NEIGHBORS HAVE STOPPED AT OUR HOME TO TELL US WE LEFT OUR INTERIOR LIGHTS ON.

12/11/2018
Components: UNKNOWN OR OTHER
Incident Date: 10/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

THROTTLE BODY ISSUE - VEHICLE TURNS ON AND IS ABLE TO DRIVE, BUT WRENCH SYMBOL APPEARS ON DASHBOARD AND THE CAR GOES LIMP; UNABLE TO ACCELERATE AT ALL. THIS HAPPENS WHILE YOU ARE DRIVING! ACCORDING TO FORD, IT IS AN ISSUE WITH THE THROTTLE BODY. COST OF FIX AT LOCAL MECHANIC IS $330 FOR THE PART AND $285+ FOR LABOR.

12/02/2018
Components: SERVICE BRAKES
Incident Date: 11/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7BB******
Summary

I RECENTLY PURCHASED A 2011 FORD EDGE PRIVATE PARTY. THE VEHICLE WAS DRIVING, STOPPING VERY WELL FOR THE TEST DRIVE. NOW AFTER THE PURCHASE OF THE VEHICLE ON THE WAY HOME, IN A LITTLE TOWN THE BRAKE PEDAL STARTED SINKING TO THE FLOOR AS I WAS BRAKING. IT SEEMED ODD TO ME SO I HAD THE BRAKES BLEED TO BE SURE THERE WAS NO AIR INF THE LINES. NO IMPROVEMENT, ALSO THE BRAKES STILL FUNCTION AS SHOULD JUST THE BRAKE PEDAL HAS TO BE COMPLETELY COMPRESSED ABOUT 1.5 INCHES FROM THE FLOOR TO PROPERLY WORK, BUT THE BRAKES PULL ONE WAY THEN LOCK UP IF COMPRESSED TO QUICKLY. THE BRAKES ONLY ENGAGES 1.5 INCHES FROM FLOOR. ANY RECALLS ON THE BRAKE SYSTEM?

11/29/2018
Components: ELECTRICAL SYSTEM
Incident Date: 11/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

NOTIFICATION OF DOOR AJAR AFTER ENTERING CAR ON DRIVER SIDE. ALERT HAPPENS 80 % OF THE TIME WHEN ENTERING THE CAR FROM THE DRIVER SIDE.

11/27/2018
Components: SERVICE BRAKES
Incident Date: 11/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 10 MPH, THE CONTACT ATTEMPTED TO STOP THE VEHICLE AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE ROLLED TO A STOP BEFORE STRIKING A POLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT MANAGED TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS TAKEN TO HOLMAN FORD OF TURNERSVILLE (3461 ROUTE 42 SOUTH, TURNERSVILLE, NJ 08012, (888) 469-6461) WHERE IT WAS DIAGNOSED THAT A NEW BRAKE BOARD NEEDED TO BE INSTALLED. AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE REPAIRED ON NOVEMBER 28, 2018. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,500.

11/24/2018
Components: SERVICE BRAKES
Incident Date: 10/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

DRIVING VEHICLE AND BRAKES WENT TO THE FLOOR. FORD DEALER HAD IT FOR 7 DAYS AND SAID THEY COULDN'T MAKE THE CAR BRAKES FAIL. PEDAL WAS GOOD AND COULDN'T DO THE EXTENDED WARRANTY ON THE BRAKE BOOSTER. I TOOK CAR TO ANOTHER FORD DEALER AND HE SAID HE WOULD FIX IT UNDER THE EXTENDED WARRANTY RECALL. THEY HAD IT FOR 7 DAYS AND TOLD ME THE PARTS ARE ORDERED AND THEY SAID THEY FIXXED IT BRAKE BOOSTER INSTALLED. NO PAPER WORK TO SIGN YOU ARE GOOD TO GO.1 WEEK LATER NO BRAKES AGAIN THEY SAID IT NEEDED A BRAKE MASTER CYLINDER, PUT IT ON AND 1 WEEK LATER NO BRAKES. CALLED BACK THE DEALER AND THE SERVICE REP SAYS HE COULDN'T FIND WHERE THE BRAKE BOOSTER HAD BEEN REPLACED. HE MADE AN APPOINTMENT TO SEE THE CAR AND WHEN WE GOT THERE THEY HAD NO RECORD OF AN APPOINTMENT AND SAID MIKE DOESN'T WORK HERE ANYMORE. STILL CAR HAS NO BRAKES AT PEDAL SOMETIMES YOU CAN PUMP THE PEDAL TO GET SOME BRAKES.BRAKES HAVE BEEN BLED ETC

11/23/2018
Components: STRUCTURE
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCOBB******
Summary

REAR HATCHBACK DOOR FALLS

11/19/2018
Components: SERVICE BRAKES
Incident Date: 11/16/2018
Crash: No
Fire: No
Summary

I HAVE HAD ONGOING ISSUES WITH THE BRAKES GOING ALL THE WAY TO THE FLOOR, WITH THE LATEST ISSUE BEING THE 5TH OCCURRENCE. I WAS ON A DIRT ROAD AND WENT OVER A SPEED BUMP BEFORE PULLING INTO A PARKING LOT, AND MY BRAKES WENT ALL THE WAY TO THE FLOOR. THEY WERE STILL SOFT WHEN I WENT TO PARK. FORD REPLACED THE BRAKE BOOSTER BACK IN 2016, AND IT WAS REPLACED A SECOND TIME IN JULY 2018. I HAVE HAD THE INTERMITTENT ISSUE OF BRAKES GOING ALL THE WAY TO THE FLOOR, HAPPENING MOST OFTEN, AFTER I GO OVER A SPEED BUMP. MY CAR IS IN SERVICE AS OF THIS MOMENT, AND LIKE MANY OTHERS, THE MECHANIC CANNOT REPLICATE THE PROBLEM. FROM ALL I HAVE READ, IT SOUNDS LIKE THE ISSUE IS THE FAULTY HYDRAULIC CONTROL UNIT, BUT OF COURSE, THERE HAS BEEN NOT A PEEP FROM FORD STATING THIS IS AN ISSUE. I DRIVE ALL OF THE TIME FOR MY JOB, AND CANNOT AFFORD TO BE IN AN UNSAFE VEHICLE. I, LIKE OTHERS, HAVE PUT WAY TOO MUCH TIME AND MONEY INTO REPAIRS, TOWING COSTS AND RENTAL CAR EXPENSES. I AM STRONGLY CONSIDERING CUTTING MY LOSSES AND BUYING A NEW VEHICLE.

11/11/2018
Components: ELECTRICAL SYSTEM
Incident Date: 10/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC7BB******
Summary

2011 FORD EDGE. THE REAR DRIVERS SIDE DOOR SETS OFF THE OPEN DOOR SENSOR EVEN WHEN THE DOOR IS FULLY CLOSED. THE INTERIOR LIGHTS WILL STAY ON AND WILL ONLY SHUT OFF IF YOU CLOSE THE DOOR ABOUT 20 TIMES EVERY TIME YOU GET INTO THE CAR.

11/10/2018
Components: ELECTRICAL SYSTEM
Incident Date: 11/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

BRACKE LIGHT, AND ABS LIGHT COMES ON. WE THINK ITS THE CONTROL MODULE AND INTERNAL ELECTRONIC FAILURE. BACK UP CAMERA HAS NOT WORKED IN A VERY LONG TIME. I AM TOLD ITS VERY EXPENSIVE. ANOTHER LADY WHO WAS AT THE SAME MECHANIC HAD THE SAME PROBLEM. IM DISTURBED AND NOT HAPPY WITH ECLECTRONIC FAILURE. I DONT THINK ITS NORMAL. CAN YOU DO ANYTHING TO RESOLVE THIS PROBLEM?

11/09/2018
Components: SERVICE BRAKES
Incident Date: 09/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AK6BB******
Summary

OVER THE PAST 3 MONTHS MY BRAKE PEDAL WILL TRAVEL 2X OR 3X THE DISTANCE AND I HAVE TO APPLY MUCH MORE FORCE TO GET MY CAR TO STOP. I HAD MY BREAKS REPLACED THE THE ISSUE CONTINUES. SOMETIMES THE PEDAL WILL DROP ALL THE WAY TO THE FLOOR, I FOUND A FORD ISSUE DESCRIBING THE EXACT PROBLEM WITH THE BREAK BOOSTER UNDER THIS NAME: CUSTOMER SATISFACTION PROGRAM 13N02 CERTAIN 2010-2013 MODEL YEAR EDGE AND MKX VEHICLES BUILT AT THE OAKVILLE ASSEMBLY PLANT FROM MAY 3, 2010 THROUGH MARCH 28, 2013. AFFECTED VEHICLES ARE IDENTIFIED IN OASIS. BUT AFTER WORKING WITH THE DEALER AND 3 PHONE CALLS INTO FORD CUSTOMER SERVICE THEY TELL ME MY CAR IS NOT INCLUDED IN THE PROGRAM. EVEN THOUGH IT WAS MADE IN THE OAKVILLE ASSEMBLY PLANT AND IN 2011.

11/05/2018
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 10/29/2018
Crash: No
Fire: No
Summary

I'VE HAD SEVERAL BREAKING ISSUES SINCE BUYING THE CAR EARLIER 2018. I WISH I WOULD HAVE RESEARCHED THE BRAKE ISSUES WITH THE 2011 EDGE I WOULD HAVE CHOSE A DIFFERENT VEHICLE. IT WAS VERY SLICK OUT AND MY HUSBAND SLID THROUGH A STOP LIGHT WHEN THE BRAKES FAILED. THEY WERE SOFT AND SPONGY AND WENT STRAIGHT TO THE FLOOR. WE CHANGE THE BRAKE PADS PAID A MECHANIC TO CHANGE THE MASTER CYLINDER NOT ONCE BUT TWICE BECAUSE WE CONTINUE TO HAVE SOFT BRAKES. HAD A MECHANIC BLEED THE BRAKES SAYING ARE WAS IN THE LINES STILL AN ISSUE. THE BOOSTER HAS BEEN REPLACED WITH THE RECALL AND THEY WILL NOT REPLACE IT A SECOND TIME. NOW THEY WANT TO REPLACE THE HYDRAULIC CONTROL UNIT. THE QUOTE IS $1,650. MY HUSBAND HAS BEEN SCARED TO DEATH TO DRIVE THE VEHICLE AND I AM NOT ALLOWED DUE TO THE FAULTY BRAKING. WE HAVE RAN OFF THE ROAD TWICE BY PEOPLE STOPPING SUDDENLY AND NOT BEING ABLE TO BREAK.

11/02/2018
Components: SERVICE BRAKES
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

AT APPROXIMATELY 90,000 MILES 2011 FORD EDGE WAS TAKEN IN TO KEARNY PEARSON FORD (SAN DIEGO) FOR ROUTINE SERVICE AND WAS NOTIFIED OF BRAKE BOOSTER RECALL AND THAT BOOSTER WAS REPLACED. AT APPROX. 95,000 MILES WAS DRIVING ON THE HIGHWAY AND BRAKES FAILED AND FORTUNATELY WAS ABLE TO SWERVE INTO MEDIAN TO AVOID COLLISION. THE PEDAL TOO EASILY WENT ALL THE WAY TO THE FLOOR WITHOUT SLOWING THE VEHICLE. AFTER PUMPING THE BRAKES THEY FINALLY ENGAGED BUT TOOK ALL MY LEG STRENGTH TO PRESS AND STOP THE VEHICLE. KEARNY PEARSON FORD INSPECTED AND FOUND THAT THE BRAKE BOOSTER WAS NOT ACTUALLY REPLACED - SO THEY REPLACED PER THE WELL DOCUMENTED RECALL. ABOUT 1,500 MILES LATER THE RIGHT REAR BRAKE CLIPS HOLDING THE PAD IN PLACE FELL OFF AND KEARNY PEARSON REPLACED. 1,500 MILES AFTER THAT THEY FELL OFF AGAIN TO WHICH KEARNY PEARSON REPLACED AND ATTACHED WITH ADHESIVE. NOW, 2,000 MILES AFTER THAT I HAD ANOTHER SUDDEN BRAKE FAILURE. THERE WAS NO WARNING OR INDICATION. WHILE ON THE FREEWAY THE BRAKE PEDAL WOULD GO ALL THE WAY TO THE FLOOR WITHOUT THE BRAKES PICKING UP. AGAIN NEEDING TO PUMP THE BRAKES TO GET IT TO STOP AND ONLY BARELY SLOWING WHILE PEDAL WAS FULLY COMPRESSED TO THE FLOOR. THE CAR IS NOT SAFE TO CONTINUE DRIVING. KEARNY PEARSON HAS SAID THE PROBLEM IS A FAULTY HYDRAULIC CONTROL BRAKING UNIT THAT IS SEPARATE FROM THE BOOSTER RECALL AND A $1,300 FIX. I QUESTION WHETHER THE THE BOOSTER WAS THE REAL PROBLEM IN THE FIRST PLACE OR THE HYDRAULIC CONTROL UNIT IS THE ACTUAL CULPRIT WITH THE BOOSTER BEING A CHEAPER SCAPEGOAT. MAYBE THEY ARE NOT RELATED BUT THE FAILING TO BRAKE AND THE WHEEZY PEDAL IN BOTH CASES FEELS EERILY SIMILAR. EVEN AFTER THE BOOSTER RECALL REPLACEMENT THE BRAKES JUST HAVEN'T FELT QUITE RIGHT AND EXPERIENCED A LOOSE BRAKE PEDAL. FORD HAS ADVISED THIS IS A STANDARD AND ROUTINE FAILURE NOT SUBJECT TO RECALL.

10/30/2018
Components: SERVICE BRAKES
Incident Date: 10/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

I NEARLY REAR ENDED A SEMI TRUCK AT A HIGH RATE OF SPEED DUE TO EXTREMELY WEAK BRAKE PRESSURE. HAD TO SWERVE OFF ROAD AND USE PARKING BRAKE TO STOP. FORD ISSUED RECALL 13N02 FOR THE BRAKE BOOSTER CLAIMING THAT A SYMPTOM OF A FAILED BOOSTER IS A 'SPONGY' BRAKE PEDAL. THE DEALER CONTRADICTS THIS BY SAYING A FAILED BOOSTER WOULD RESULT IN A STIFF PEDAL. I HAD MY VEHICLE INSPECTED AT WRAY FORD IN BOSSIER CITY AND THEY ARE TELLING ME THAT IT'S THE MASTER CYLINDER AND HYDRAULIC CONTROL UNIT AND THAT IT'S NOT COVERED UNDER THE RECALL. AFTER DOING SOME RESEARCH THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE. IT SEEMS THAT FORD MAY HAVE GOTTEN THE ORIGINAL RECALL WRONG OR THEY NEED TO ISSUE A NEW RECALL FOR THE MASTER CYLINDER AND HYDRAULIC CONTROL UNIT.

10/27/2018
Components: STRUCTURE
Incident Date: 10/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

DRIVER DOOR AJAR SENSOR STAYS ON WHEN VEHICLE IS TURNED ON AND IN MOTION.

10/26/2018
Components: ENGINE
Incident Date: 10/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC0BB******
Summary

DRIVE BELT WAS SHREDDED AND GOT IT REPLACED THE NEXT DAY I WAS DRIVING AND MY CAR STALLED IN MIDDLE OF THE HIGHWAY AND I WAS ABLE TO DRIVE IT TO A SHOP WHERE I HAD THE CAR CHECKED AND NOW IT IS THROWING ALL KINDS OF CODES. THE CAR KEEPS STALLING AND HESITATING CONSTANTLY

10/26/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 10/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

THE ON SCREEN DOOR AJAR WARNING SHOWS DOOR OPEN WHEN NON EXISTS. THIS KEEPS THE DOME LIGHTS FROM SHUTTING OFF AND CAN INTERFEAR WITH UNLOCKING OR OPENING OTHER DOORS WITH THE REMOTE. SOMETIMES THE DOME LIGHT DOME LIGHT STAYS ON LEAVING MY BATTERY DEAD AND ME STRANDED.

10/18/2018
Components: ELECTRICAL SYSTEM
Incident Date: 06/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC4BB******
Summary

CAR CONTINUOUSLY SAYS THAT IT NEEDS TO BE SHIFTED INTO PARK EVEN THOUGH IT IS ALREADY IN PARK.

10/12/2018
Components: STEERING,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

STALLS AND WON'T ACCELERATE WHILE GOING DOWN THE ROAD. JUST IDLES REAL ROUGH. CAN ONLY COAST TO A STOP. CAN'T STEER. WRENCH COMES ON THE DISPLAY. EVERYTHING I HAVE READ SAID IT IS PROBABLY THE THROTTLE BODY. HAS LESS THAN 40,000 MILES.

10/09/2018
Components: SERVICE BRAKES
Incident Date: 06/01/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT ANY SPEED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE VEHICLE FAILED TO STOP. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TUTTLE-CLICK FORD LINCOLN (949-472-5200, LOCATED AT 43 AUTO CENTER DR, IRVINE, CA 92618), BUT THE TECHNICIAN WAS UNABLE TO REPAIR THE VEHICLE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO KEARNY PEARSON FORD (858-560-5544, LOCATED AT 7303 CLAIREMONT MESA BLVD, SAN DIEGO, CA 92111) WHERE THE BRAKE BOOSTER WAS REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS NOT PROVIDED.

10/04/2018
Components: STRUCTURE,ELECTRONIC STABILITY CONTROL
Incident Date: 10/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

I HAVE RECEIVED FAULTY ERROR MESSAGES ON THE VEHICLE, FOR EXAMPLE THE OTHER DAY I WAS DRIVING DOWN THE ROAD AND THE LIGHT CAME ON LIKE THE CAR WAS OVERHEATED HOWEVER THERE WAS NO SMOKE COMING FROM THE CAR AND THE TEMPERATURE GAUGE NEVER MOVED UP. MY PASSENGER CAR DOOR LIGHT SENSOR SAYS THAT THERE IS A DOOR AJAR WHEN ALL DOORS ARE CLOSED WHETHER THE VEHICLE IS STATIONARY OR DRIVING ALONG THE CITY STREET. WHEN I OPEN THE FRONT PASSENGER DOOR AND CLOSE IT SOMETIMES THE INSIDE LIGHTS REMAIN ON IN THE VEHICLE.

10/03/2018
Components: SERVICE BRAKES
Incident Date: 09/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

DRIVING TO WORK ON STREETS AND CAME TO A STOP LIGHT ,HIT MY BRAKES AND THE DID NOT STOP. AFTER HITTING MY BRAKES A COUPLE MORE TIMES MY CAR STOPPED. MY BRAKES WERE DOWN AS FAR AS THEY COULD GO. TOOK CAR TO FORD DEALER AND WAS TOLD IT WAS A MODULAR THAT NEED TO BE REPLACED FOR $1400.00 .I THINK IS TO MUCH FOR A SENIOR CITIZEN TO PAY.

10/02/2018
Components: SERVICE BRAKES
Incident Date: 09/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

AFTER BREAKING SOMEWHAT HARD TO AVOID AN INCIDENT THE BREAK PEDAL WAS INCREDIBLY "SPONGY" AND WOULD NEED TO GO TO THE FLOOR TO ENGAGE THE BREAKS. TWO MECHANIC SHOPS, OTHER THAN THE DEALERSHIP, INSPECTED AND DETERMINED THAT THE POWER BOOSTER MAY BE THE ISSUE AN INFORMED US THAT THERE WAS A RECALL 13N02 FOR THIS VEHICLE. TOOK IT TO THE DEALERSHIP WHERE THEY DETERMINED IT WAS THE MASTER CYLINDER AND NOT THE POWER BOOSTER. THEN THEY CLAIMED IT WAS THE HYDRAULIC CONTROL UNIT AND THAT NEEDED TO BE REPLACED. OVER $1000 LATER THE PROBLEM WAS SOLVED. AFTER REVIEWING SEVERAL COMPLAINTS ONLINE ABOUT THE HCU IT APPEARS THAT THIS DEVICE IS FAULTY AND IS ACKNOWLEDGED BY FORD HOWEVER THEY HAVE FAILED TO ISSUE AN IMPORTANT RECALL. APPARENTLY THE ALGORITHM FOR A RECALL HAS NOT BEEN MET WITH FAULTY UNITS. THIS FAULTY DEVICE NEEDS TO HAVE A CLASS ACTION ESTABLISHED TO COVER THE FAULTY DEVICES AND FIX THE ISSUE AND NOT TO MENTION THE REIMBURSEMENT TO THE CONSUMER.

10/02/2018
Components: STRUCTURE
Incident Date: 09/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

DOOR LACH FOR DIRVER SIDE IT WOULD NOT CLOSE. KEEPS DOOR OPEN. MESSAGE WITH AJAR DOOR OPEN. THIS ISSUE OCCURES WHILE DRIVING AS WELL. THIS IS A HAZARD ISSUE. ALSO, KILLS THE BATTERY AS CAR COULD NOT BE LOCKED.

09/29/2018
Components: ENGINE
Incident Date: 09/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5BB******
Summary

ON FRIDAY SEPTEMBER 28, 2018, OUR 2011 FORD EDGE LIMITED LOST THE ABILITY TO ACCELERATE AND BEGAN DECELERATING ON A FREEWAY WHILE BEING DRIVEN AT 60 MPH. MY HUSBAND HAD TO "COAST" OFF THE FREEWAY AND CAME TO A DEAD STOP WITHOUT ANY WARNING (E.G. NO CHECK ENGINE OR OTHER LIGHTS TURNED ON) IN THE MIDDLE OF A BUSY INTERSECTION, AT WHICH TIME THE ENGINE BEGAN SMOKING. MANY HOURS LATER WE WERE INFORMED BY A SERVICE TECHNICIAN AT OUR CLOSEST FORD DEALERSHIP, THE THE INTERNAL WATER PUMP HAD FAILED AND FLOODED THE ENGINE WITH COOLANT AND OIL. HE STATED THAT THERE WAS NOTHING WE DID TO CAUSE IT AND NOTHING COULD HAVE PREVENTED IT BECAUSE IT WAS DUE TO A "POOR DESIGN" BY FORD. HE STATED HE HAD SEEN THIS SEVERAL TIMES AND THAT OUR ENGINE WOULD NEED TO BE REPLACED (AT A COST OF ALMOST $9K). INTERNET RESEARCH HAS SHOWN THAT WE ARE NOT THE ONLY PEOPLE TO EXPERIENCE THIS AND THAT THERE IS A PENDING CLASS ACTION LAWSUIT AGAINST FORD MOTOR COMPANY FOR THIS VERY ISSUE. AS OF RIGHT NOW, THE CARD IS COMPLETELY DEAD AND CANNOT BE DRIVEN, AND FORD IS REFUSING TO ACCEPT RESPONSIBILITY FOR THEIR NEGLIGENCE.

09/27/2018
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC6BB******
Summary

ABOUT 2 MONTHS AGO MY FRONT PASSENGER DOOR AJAR LIGHT STARTED TO COME ON WHEN THE DOOR WAS CLEARLY CLOSED. IT SINCE INCREASINGLY GOTTEN WORSE TO THE POINT WHERE IT ALWAYS COMES ON ANY TIME THE DOOR IS OPENED, AND SOMETIMES WHILE DRIVING. IT IS A SAFETY HAZARD AT NIGHT WHILE TRYING TO DRIVE AS THE DOME LIGHT WILL NOT TURN OFF, AS WELL AS THE DOORS WILL NOT LOCK, & IT CONTINUES TO DRAIN MY BRAND NEW BATTERY THAT WAS JUST INSTALLED.

09/26/2018
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 09/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

I WAS DRIVING HOME FROM WORK AT APPROXIMATELY 40 MPH WHEN AN ORANGE WRENCH POPPED ON MY SCREEN AND WITH NO WARNING MY CAR STARTED JERKING AND SPUTTERING AND THEN QUIT WORKING AND COMPLETELY DECELERATED LIKE I HAD SWITCHED MY CAR IN NEUTRAL. I PRESSED THE GAS AND NOTHING HAPPENED WHEN I WAS IN THE MIDDLE OF AN INTERSECTION! I WAS ABLE TO GET MY CAR OUT OF THE ROADWAY USING SOME OF MY MOMENTUM BUT I WAS LUCKY I WAS NOT ON AN INTERSTATE OR SOMEWHERE ELSE. I WAS TOLD MY THROTTLE BODY NEEDS REPLACING. I LOOKED INTO THIS ISSUES WITH THE 2011 EDGE AND APPARENTLY THERE WAS A NOTICE PUT OUT ON THIS THROTTLE BODY IN OTHER VEHICLES FOR CAUSING THE SAME PROBLEM AND LEADING TO VERY DANGEROUS SITUATIONS, HOWEVER MINE WASN'T INCLUDED EVEN THOUGH I HAD THE EXACT SAME PROBLEM. I TAKE GREAT CARE OF MY CAR - OIL CHANGES EVERY 5,000 MILES AND SPECIAL MAINTENANCE WHEN NECESSARY AND IT DOESN'T EVEN HAVE 100,000 MILES ON IT.

09/25/2018
Components: ENGINE
Incident Date: 09/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

DRIVING 60MPH ON HIGHWAY AND CAR WITHOUT WARNING LOST POWER AND STALLED. ON FREEWAY. VERY DANGEROUS, A SEMI HAD TO SWERVE TO AVOID ME. PUT CAR IN PARK AND AFTER A FEW MINUTES THE CARD STARTED BACK UP AND DROVE WITHOUT PROBLEMS. THIS HAS HAPPENED THREE TIMES WITHOUT WARNING AND AFTER A BIT OF TIME STARTS BACK UP AND DRIVES FINE.

09/21/2018
Components: STRUCTURE
Incident Date: 01/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC0BB******
Summary

DRIVERS SIDE DOOR AJAR LIGHT IS ON AT ALL TIMES. IT PREVENTS THE INTERIOR LIGHTS FROM GOING OFF. WHICH CAUSES DIFFICULTY DRIVING AT NIGHT OR BACKING UP.IT ALSO CAUSES THE BATTERY TO GO DEAD AND LOCKS ARE NOT SECURE ON THE DOOR

09/20/2018
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC3BB******
Summary

MY SERVICE ADVANCE TRACK LIGHT KEEPS APPEARING THERE WAS A RECALL ON IT ABOUT A YEAR OR TWO BUT WILL NOT BE HONORED..THIS IS AFFECTING MY VEHICLE STABILITY, TRACTION,ABS, AND CONTROL OF THE VEHICLE

09/20/2018
Components: UNKNOWN OR OTHER
Incident Date: 09/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXBB******
Summary

THE "DOOR AJAR" WARNING IS BEING DISPLAYED AND DESPITE SLAMMING THE DOOR AS HARD AS POSSIBLE. THIS WARNING IS A RED HERRING SINCE THE PROBLEM IS REALLY THE MALFUNCTIONING DOOR LOCK. WHEN THE WARNING IS THERE, I CANNOT LOCK THE DOOR. THE QUOTES TO FIX THIS ARE RANING FROM $350 TO $500. I CANNOT USE THE CAR IF I CANNOT LOCK THAT CAR. I ALSO DO NOT KNOW : 1. IF I HAPPEN TO GET IT LOCKED, WILL IT UNLOCK. IF IT DOESN'T UNLOCK I WILL BE STRANDED. AND 2) IF THE DOOR IS TRULY AJAR BECAUSE THE LOCK IS FALING IN SOME MANNER, RISK OF THE DOOR OPENING UNEXPECTEDLY EXISTS. THEREFORE I HAVE STOPPED DRIVING MY EDGE. THIS PROBLEM HAPPENS WHEN I START THE CAR. THE PROBLEM HAS BEEN HAPPENING CONTINUALLY FOR ABOUT A WEEK (SINCE ABOUT 9/10/2018)

09/17/2018
Components: ELECTRICAL SYSTEM
Incident Date: 09/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2BB******
Summary

I WAS DRIVING AND SUDDENLY THE ELECTRICAL SYSTEM JUST SHUT OFF. AND THE PANEL SAID CHECK MANUAL. I WAS DRIVING UP A RAMP IN A PARKING LOT.

09/13/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 09/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

TAKATA RECALL THE DOOR AJAR MESSAGE DISPLAYS ON MY 2011 FORD EDGE VEHICLE CONSTANTLY AND THE DOOR IS SHUT. THE LIGHTS STAY ILLUMINATED BECAUSE OF THE DOOR AJAR SENSOR NOT WORKING PROPERLY. ALSO I CAN NOT LOCK MY DOORS WHEN I AM INSIDE THE VEHICLE WHEN THE ENGINE IS ON WHICH IS UNSAFE IN MY OPINION. I HAVE SEEN THAT MANY PEOPLE HAVE STATED THIS HAS HAPPENED TO THEIR FORD AS WELL, BUT A RECALL HAS NOT BEEN ISSUED.

09/13/2018
Components: STRUCTURE
Incident Date: 09/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4BB******
Summary

DRIVER SIDE DOOR LATCH SENSOR STAY ON INDICATING DOORS IS OPEN EVEN WHEN IT'S ALREADY CLOSED. INTERIOR LIGHTS STAY ON AND DRAINS BATTERY LIFE LEAVING CONSUMERS STRANDED.

09/08/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 08/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCOBB******
Summary

SOON AFTER STARTING MY CAR AND PUTTING IT IN REVERSE, THE PASSENGER DOOR AJAR INDICATOR CAME ON AS WELL AS ALL THE INTERIOR LIGHTS. THE PASSENGER DOOR LOOKED SECURELY CLOSED, BUT I TRIED CLOSING IT AGAIN TO BE SURE. THE PASSENGER DOOR AJAR INDICATOR STAYED ON AS WELL AS THE INTERIOR LIGHTS, WHICH MADE IT DIFFICULT TO SEE AT NIGHT. SINCE THEN IT HAS STAYED ON EVERY TIME I DRIVE THE CAR. ADDITIONALLY, I AM NOT ABLE TO LOCK THE CAR DOORS WHEN IT IS IN MOTION BECAUSE OF THIS PROBLEM. I TOOK IT TO THE SHOP AND THEY SAID THE ACTUATOR WAS FAULTY. APPARENTLY THIS IS A WIDE-SPREAD PROBLEM WITH THE FORD EDGE.

09/08/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 08/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

I FIRST NOTICED THIS PROBLEM WHEN I TURNED ON THE VEHICLE IN MY GARAGE AND THE PASSENGER DOOR AJAR INDICATOR CAME ON AS WELL AS ALL OF THE INTERIOR LIGHTS. EVEN THOUGHT THE DOOR LOOKED TO BE SECURELY CLOSED, I OPENED AND CLOSED THE DOOR AGAIN TO BE SURE. THE PASSENGER DOOR AJAR INDICATOR AND ALL THE INTERIOR LIGHTS STAYED ON, WHICH MADE SEEING AT NIGHT WHILE DRIVING VERY DIFFICULT AND DANGEROUS. ADDITIONALLY, I WAS UNABLE TO LOCK THE DOORS OF THE CAR BECAUSE OF THIS PROBLEM. THE TECHNICIAN AT THE SHOP SAID IT WAS A FAULTY ACTUATOR AND THAT MANY FORD EDGE'S HAVE HAD THIS PROBLEM.

09/03/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC6BB******
Summary

PLASTIC FUEL TANK LEAK FROM STEEL MOUNTING BRACKET REPAIR TO REPLACE FUEL TANK

08/22/2018
Components: SERVICE BRAKES
Incident Date: 08/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

MY WIFE WAS DRIVING THE VEHICLE AND WHEN SHE WENT TO STOP SHE PRESSED THE BRAKES THE PEDAL WENT COMPLETELY TO THE FLOOR WITHOUT WARNING. THE VEHICLE WOULD NOT STOP AND NEARLY COLLIDED WITH A ANOTHER VEHICLE. TOOK THE VEHICLE TO FORD AND FOUND THAT IT HAD A FAULTY ABS HYDRAULIC CONTROL UNIT THAT IS ALLOWING FLUID TO BY PASS THE ABS AND NOT STOP THE VEHICLE. VEHICLE HAD BEEN SERVICED PREVIOUSLY IN 2016 FOR A SIMILAR BRAKE FAILURE ISSUE. (BETWEEN 50 AND 60 THOUSAND MILES) THAT TIME IT WAS A FAULTY BRAKE BOOSTER THAT PREVENTED THE VEHICLE FROM BEING ABLE TO STOP. THAT REPAIR WAS COVERED UNDER THE 13N02 EXTENDED WARRANTY 10 YEARS AND 150,000 MILES. THIS TIME FORD IS NOT STANDING BEHIND A PROBLEM THAT COULD HAVE RESULT IN A SERIOUS INJURY OR WORSE.

08/19/2018
Components: SERVICE BRAKES
Incident Date: 08/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

LOST BRAKE PRESSURE WHILE DRIVING AND COULD NOT STOP WITH SIGNIFICANT PRESSURE ON THE PEDAL. DEALER WAS UNABLE TO FIND CAUSE DESPITE NUMEROUS EXAMPLES OF THE SAME PREVIOUSLY REPORTED BY OTHERS.

08/16/2018
Components: SERVICE BRAKES
Incident Date: 08/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR BEFORE STOPPING. THIS IS THE SECOND TIME THE BRAKES HAVE FAILED IN TRAFFIC. BRAKE MASTER CYLINDER REPLACED AT 58K, BRAKE BOOSTER REPLACED AT 32K. CURRENT MILEAGE IS 65K. DEALERSHIP UNABLE TO FIND PROBLEM.

08/14/2018
Components: SERVICE BRAKES
Incident Date: 08/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

I WAS DRIVING HOME ON THE HIGHWAY WHEN TRAFFIC CAME TO AN ABRUPT STOP. I WENT TO APPLY MY BRAKE BUT THE VEHICLE DID NOT SLOW. I HAD TO STOMP AS HARD AS I COULD ON THE BRAKE PEDAL TO STOP BEFORE ALMOST COLLIDING WITH ANOTHER VEHICLE IN FRONT OF ME. CAME WITHIN INCHES OF THE CAR IN FRONT OF ME. ONCE HOME, I PUT THE EDGE IN PARK, I PUSHED THE PEDAL VERY HARD & HEARD A HIGH PITCHED SQUEALING NOISE. INFORMED BY FORD THIS WAS DUE TO THE BRAKE BOOSTER FAILING. I HAD THE BOOSTER REPLACED PREVIOUSLY IN 2016 WITH THE FIRST RECALL AND NOW 2 YEARS AND LESS THAN 15,000 MILES LATER, THE 2ND BOOSTER HAS FAILED. CURRENT MILEAGE IS 74,451 AND I AM NOW ABOUT TO BE ON MY 3 BOOSTER. FORD WILL NOT COVER ANOTHER BREAK BOOSTER EVEN THOUGH EACH SHOULD LAST SOMEWHERE AROUND 100,000 MILES. I SPOKE WITH SERVICE DEPT AND WAS ADVISED THE RECALL REPLACED BOOSTER IS ONLY GUARANTEED FOR 1 YEAR OR 12,000 MILES WHICHEVER COMES FIRST. SERVICE TECH SAID HE COULDN'T DO ANYTHING ABOUT THE ISSUE DUE TO FORD'S POLICY. SO GLAD THE SAFETY OF MY FAMILY'S LIFE IS GOOD FOR 1 YEAR/12,000 WITH MY 3RD BREAK BOOSTER BEING INSTALLED AT MY EXPENSE TODAY. NO WARNINGS NO NOTHING, EDGE JUST WOULDN'T STOP. NOT SURE HOW MANY PEOPLE WILL HAVE TO BE HURT BEFORE SOMEONE WILL DO SOMETHING. FORD IS AWARE OF THE PROBLEM BUT IT'S CHEAPER FOR THEM TO PAY A LAWSUIT SETTLEMENT THAN TO FIX THE ISSUE. I'M SO GLAD I BOUGHT A FORD SO THAT I CAN SHELL OUT $800+ EVERY 2 YEARS FOR ANOTHER BRAKE BOOSTER IF I'M LUCKY ENOUGH TO SURVIVE FINDING OUT IT'S FAILED AGAIN.

08/14/2018
Components: SERVICE BRAKES
Incident Date: 06/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND AN ABNORMAL NOISE WAS HEARD. THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

08/13/2018
Components: SERVICE BRAKES
Incident Date: 08/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

WHILE MOVING BRAKE PEDAL BECAME HARD AND WOULD NOT STOP VEHICLE FORD HAS A CUSTOMER SATISFACTION PROGRAM NUMBER 13N02 FOR REPAIRS TO FAILING BRAKE BOOSTER FORD ALSO WILL NOT SUPPLY LOANER VEHICLE WHY HASN'T THERE BEEN A RECALL VEHICLE IS AT 71,000 MILES

08/10/2018
Components: SERVICE BRAKES
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC6BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE CONTACT STATED THAT IT WAS DIFFICULT TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF KERNERSVILLE, INC. (1330 NC-66, KERNERSVILLE, NC 27284, (877) 331-8058) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED WITHIN TWO WEEKS. THE VEHICLE WAS REPAIRED A SECOND TIME AND THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

08/07/2018
Components: EXTERIOR LIGHTING
Incident Date: 08/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

THE HEADLIGHTS HAVE NO HORIZONTAL, ONLY VERTICAL ADJUSTMENT ALLOWED AND CAN NOT BE ADJUSTED SO AS TO LIGHT THE ROAD FULL WIDTH WHICH, CAUSES PARKED CARS AND SUCH TO BE OVERLOOKED AND POSSIBLY STRUCK. I HAVE HAD SEVERAL CLOSE CALLS BECAUSE OF THIS PROBLEM WHEN DRIVING AFTER DARK. THIS IS A MAJOR SAFETY RISK AND SHOULD NOT BE IGNORED. FORD MOTOR CO. MUST BE MADE TO CORRECT THIS PROBLEM.

08/06/2018
Components: SERVICE BRAKES
Incident Date: 07/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

TAKATA RECALL BRAKES WOULD NOT STOP/ REPLACED POWER BRAKE BOOSTER

08/06/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 04/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC0BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS MANUALLY RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO WINNER FORD (591 S DUPONT HWY, DOVER, DE); HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST SINCE THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.

08/01/2018
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 07/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

I TOOK A LEFT TURN TO GET ONTO THE INTERSTATE ON 7/30/18 AT 7:45 AM. WHEN I STARTED TO ACCELERATE TO MERGE ONTO INTERSTATE WITHOUT WARNING MY CAR STALLED AND I WAS NOT ABLE TO ACCELERATE. I WAS ABLE TO PULL OVER THANKFULLY AND TURN MY EMERGENCY LIGHTS ON. MY CAR STARTED TO "JUMP" AND WAS BASICALLY STALLING OUT. I TURNED THE CAR OFF AND THEN AFTER 5 MINUTES I WAS ABLE TO TURN THE CAR BACK ON AND IT RAN FINE. I BROUGHT THE CAR TO MY LOCAL FORD DEALERSHIP AND THEY KEPT IT FOR TWO DAYS. THEY TRIED TO RECREATE THE ISSUE BUT WERE UNABLE TO AND SAID THEY COULD NOT READ THE ERROR ON THE COMPUTER BECAUSE IT HAD BEEN "WIPED" OUT WHEN I RESTARTED MY CAR. THEY TOLD ME TO COME BACK WHEN THE CAR STALLS AGAIN. I FEEL VERY UNSAFE DRIVING A CAR THAT CAN STALL OUT AND LOSE POWER AT ANY MINUTE. I DRIVE A 24 MILE BRIDGE WITH NO SHOULDERS DAILY AND INTERSTATES. I DO NOT FEEL SAFE DRIVING MY SON AROUND IN THIS CAR. FORD WILL NOT DO ANYTHING FOR ME UNTIL THE CAR STALLS AGAIN. THEY TOLD ME NOT TO TURN IT OFF AND "LIMP" IT TO THE DEALERSHIP(DRIVE IT SLOWLY).

08/01/2018
Components: UNKNOWN OR OTHER
Incident Date: 07/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3BB******
Summary

I WAS DRIVING TO WORK WHEN I HEARD A LOUD BOOM. AT FIRST I THOUGHT I HAD BLOWN A TIRE, BUT MY VEHICLE WAS NOT SHAKING LIKE I HAD, I LOOKED IN THE BACK SEAT TO MAKE SURE MY SON WAS OK AND THAT IS WHEN I NOTICED MY SUN ROOF HAD SHATTERED. NOTHING HIT IT, IT JUST SHATTERED ON ITS OWN.

07/30/2018
Components: UNKNOWN OR OTHER
Incident Date: 07/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5BB******
Summary

I WAS DRIVING DOWN THE ROAD TAKING MY CHILD TO DAYCARE AND THEN GOING TO WORK LIKE WE DO EVERY DAY, WHEN THE VEHICLE STOPPED ACCELERATING. IT DIDN'T DIE, BUT IT JUST WOULDN'T LET ME ACCELERATE ANYMORE. I HAD TO TURN ON MY HAZARD LIGHTS AND GET OFF THE ROAD AS BEST AS I COULD SEEING AS HOW THERE WAS NO SHOULDER FOR ME TO PULL OVER ON. I PUT THE VEHICLE IN PARK AND RESTARTED IT AND IT DROVE FINE AFTER THAT. I'VE LOOKED UP MANY OTHER COMPLAINTS ABOUT THIS SAME ISSUE SO I'M WORRIED THAT IT WILL CONTINUE HAPPENING AND WE MIGHT NOT BE SO LUCKY THE NEXT TIME. OF COURSE I JUST SURPASSED MY 100,000 WARRANTY SO THERE'S NO TELLING WHAT IT WILL COST TO FIX IT. SURELY FORD KNOWS THIS IS AN ISSUE THAT THOUSANDS OF THEIR CUSTOMERS WITH THIS SAME VEHICLE ARE HAVING. I'M NOT SURE WHY THEY HAVEN'T DONE ANYTHING ABOUT IT YET.

07/29/2018
Components: ENGINE
Incident Date: 07/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

AS I WAS TRAVELLING HOME FORM VACATION MY CHECK LIGHT CAME ON. I PULLED OVER AND CHECKED THE CAR MANUAL FOR THE SIGNIFICANCE OF THIS WARNING. THE MANUAL STATED THAT, "IF THIS WARNING STAYS ILLUMINATED, THEN IT MEANS THAT THE CAR IS DUE FOR A SERVICE MAINTENANCE. IF THE WARNING CONTINUES TO BLINK, THEN SERVICE IMMEDIATELY." I CONTINUED TO DRIVE FOR ANOTHER 5 MILES AND NOTICED THAT THE CAR WAS IDLING LOW AND RUNNING ROUGH. I CAME TO A RED LIGHT AND THE WARNING SIGN FOR AN OVER HEATED ENGINE APPEARS. I HAD THE CAR TOWED TO A AUTOMOTIVE FACILITY AND WAS TOLD THAT THE WATER PUMP HAD BROKEN AND THAT MY ANTI FREEZE AND OIL HAD MIXED TOGETHER AND CIRCULATED THROUGH THE ENTIRE ENGINE PRETTY MUCH DAMAGING THE ENTIRE ENGINE. THE COST ESTIMATE TO HAVE A NEW ENGINE INSTALLED WOULD BE OVER $10,000, DUE TO THE WATER PUMP BEING INCASED IN THE ENGINE. THIS CAR HAD ONLY HAD 130,000 MILES ON IT, AND I REGULARLY KEPT UP WITH SERVICE ON THE VEHICLE. UPON ON LINE RESEARCH, IT IS MY UNDERSTANDING THAT FORD IS MORE THAN AWARE OF THIS ISSUE AND CONTINUES TO NOT DO ANYTHING ABOUT IT. I HAD THE CAR TOWED TO MY HOME AND IT WILL NOW SIT THERE UNTIL I CAN REDUCE THE AMOUNT OWED ON THE VEHICLE AND TRADE IT IN. THE WORST PART OF THIS IS, THAT THERE WAS NO TYPE OF WARNING WHATSOEVER, NOR DID FORD EVER MAKE ME AWARE OF THIS BEING A PROBLEM IN THIS VEHICLE.

07/28/2018
Components: ELECTRICAL SYSTEM
Incident Date: 02/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FDK3KC4BBA******
Summary

DRIVERS DOOR AJAR SWITCH DOES NOT RECOGNIZE THAT THE DOOR IS CLOSED.

07/25/2018
Components: SERVICE BRAKES
Incident Date: 07/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

WHEN CAR IS MOVING SOMETIMES WHEN YOU STOP THE BRAKE PEDAL IS HARD AND YOU HAVE TO REALLY PUSH TO STOP THE VEHICLE

07/18/2018
Components: ELECTRICAL SYSTEM,STRUCTURE,WHEELS
Incident Date: 06/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2BB******
Summary

TIRE PRESSURE AND DOOR SENSORS FAILURE.

07/18/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 06/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

WHEN BACKING UP I HAVE THE REAR VIEW CAMERA BUT I DO NOT HAVE ANY GUIDANCE LINES. I STILL DO NOT HAVE ANY.

07/15/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 07/13/2018
Crash: No
Fire: No
Summary

DRIVER DOOR AJAR LIGHT CONTINUOUSLY LIT.THE DOOR IS CLOSED BUT THE DOME LIGHTS REMAIN ON.

07/10/2018
Components: ELECTRICAL SYSTEM
Incident Date: 05/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5BB******
Summary

CONSTANT DOOR AJAR ON PASSENGER SIDE DOORS. USE TO BE ONE NOW OR IS BOTH. CAUSES SAFETY ISSUES BECAUSE THE REAR PASSENGER CAN'T BE LOCKED AS I HAVE A CHILD T BY AT SITS THERE. LIGHTS GO ON INTERNALLY WHILE DRIVING AT NIGHT WHICH CAUSES DIFFICULTY DRIVING AT NIGHT. LIGHTS CONSTANTLY GO ON SND OFF THROUGHOUT THE DAY AND NIGHT CAUSING DRAINED BATTERY, AND CONSTANT JUMPS STARTS.

07/02/2018
Components: ELECTRICAL SYSTEM
Incident Date: 06/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC7BB******
Summary

DOOR SENSOR STATES DOOR IS OPEN, WHEN DOOR IS CLOSED. INTERIOR LIGHTS REMAIN ON AND DOORS REMAIN UNLOCKED. CAN HAVE ISSUES WITH DOORS UNLOCKING WHEN PARKED, LEAVING A ISSUE FOR BEING ROBBED, ALSO LIGHTS CAN REMAIN ON WHICH WILL DRAIN THE BATTERY. LIGHTS WILL ALSO STAY ON WHILE DRIVING WHICH IS AN ISSUE AT NIGHT.

06/30/2018
Components: ELECTRICAL SYSTEM
Incident Date: 06/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

SYNC RADIO GOES IN AND OUT AND THE SCREEN GOES COMPLETELY DARK FOR AWHILE, SOMETIMES LAST HOURS AND SOMETIMES LASTING DAYS. DEALER CLAIMS THE RADIO IS UPDATING ITSELF. DURING THIS PERIOD THE BACKUP CAMERAS DON'T WORK ALONG OTHER FUNCTIONS CONNECTED TO THE SCREEN. THIS HAPPENS WHEN THE VEHICLE IS MOVING AS WELLING AS STATIONARY TIMES.

06/21/2018
Components: STRUCTURE
Incident Date: 06/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5BB******
Summary

FRONT DOOR AJAR LIGHT WILL NOT TURN OFF/STAYS ON. DRAINING MY BATTERY THIS HAPPENED TO MY BACK DOOR 4 YEARS AGO. HOWEVER, AT LEAST I WAS STILL UNDER WARRANTY.

06/19/2018
Components: ENGINE
Incident Date: 06/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0BB******
Summary

WATER PUMP EXPLODED AND DESTROYED THE ENGINE WITH NO WARNING. THE CAR STOPPED WORKING AT 65 MILES AN HOUR ON THE HIGHWAY, LOST POWER, STEERING AND BRAKES. THE CAR WAS FULLY SERVICED AND PASSED INSPECTION ONLY 10 DAY BEFORE THE INCIDENT. THERE WAS NO WARNING BY INSTRUMENTS ON THE DASHBOARD. ONLY A LOSS OF POWER.

06/18/2018
Components: STRUCTURE
Incident Date: 05/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9BB******
Summary

THE DRIVER SIDE DOOR AJAR LIGHT COMES ON EVEN IF THE DOOR IS LATCHED.

06/18/2018
Components: SERVICE BRAKES
Incident Date: 06/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED TO SLOW THE VEHICLE DOWN, BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO COMPLETELY STOP THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING! MASTER CYLINDER HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL RECURRED.

06/13/2018
Components: SERVICE BRAKES
Incident Date: 04/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

I BRAKED HARD ON A NORMAL 3-LANE CITY STREET TO AVOID AN INCIDENT. I WAS GOING STRAIGHT, NOT TURNING. THERE SEEMED TO BE NO UNUSUAL CIRCUMSTANCES OTHER THAN AN UNEXPECTED NEED TO 'SLAM ON THE BRAKES' TO AVOID A BAD DRIVER. FROM THAT POINT 30-60 DAYS AGO, MY BRAKES HAVE BEEN SOFT/SPONGY. (THIS HAPPENED ONCE BEFORE BUT CORRECTED ITSELF AFTER A FEW DAYS.) THE BRAKE PEDAL PASSES ITS 'NORMAL' POINT OF EFFECTIVENESS AND ENGAGES ONLY CAUTIOUSLY ONCE PRESSED FURTHER TO THE FLOOR. HAVE PAID FORD $270 TO HAVE THE BRAKES BLED AND DIAGNOSED'A FAULTY HYDRAULIC CONTROL UNIT. THIS SEEMS TO BE COMMON WITH MULTIPLE FORD MODELS. PLEASE RESEARCH WHETHER A RECALL CAN BE ISSUED AS MY BRAKES HAVE BEEN MAINTAINED AND I SHOULD NOT HAVE TO PAY ~$1500 FOR A FAULTY PART USED BY FORD'ESPECIALLY SUCH A CRITICAL ONE, ESPECIALLY ONE THAT COSTS ALMOST $300 TO DIAGNOSE. ADDITIONALLY, FORD ALREADY HAS ISSUED AN 'EXTENDED WARRANTY' RELATED TO ITS BRAKE BOOSTER IN MY YEAR MODEL VEHICLE. WHILE THE RECALL INDICATES A SPONGY BRAKE AS A SIGN OF THIS TROUBLE, THE FORD TECH CONTRADICTED THE WARRANTY DESCRIPTION AND STATED THAT A FAULTY BRAKE BOOSTER WOULD CREATE A STIFF BRAKE INSTEAD. WHICH IS IT, FORD? PLEASE RESEARCH BOTH AND FORD'S RESPONSE AND ENSUING DIAGNOSES RELATED TO THE BRAKE BOOSTER EXTENDED WARRANTY. THANK YOU.

06/13/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/09/2014
Crash: No
Fire: No
Summary

DRIVER DOOR AJAR, PASSENGER DOOR AJAR. THESE ALERTS COME UP WHEN MY DOORS ARE CLOSED. THE INTERIOR LIGHT STAYS ON FOR EVER AND I CANNOT LOCK MY DOORS! THIS IS NOT ACCEPTABLE. I HAVE READ HUNDREDS AND HUNDREDS OF COMPLAINTS ABOUT THIS EXACT PROBLEM. ALSO, THE INTERIOR LIGHTS JUST COME ON RANDOMLY WHEN CAR IS PARKED WITH NO KEY IN IGNITION. AND, THE BACKUP CAMERA, WHEN IT WORKS, IS UPSIDE DOWN!! THESE PROBLEMS SHOULD BE RECALLED, AS I SEE SO MANY OTHERS COMPLAINING ABOUT THE EXACT SAME ISSUES.

06/04/2018
Components: STRUCTURE
Incident Date: 05/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9BB******
Summary

THE DRIVERS DOOR WILL NOT LOCK AND WHEN I DO TRY, IT COMES UNLOCKED AND THE LIGHTS STAY ON. THE CONTROL DINGS TO TELL E THE DOOR IS WHAT.

05/29/2018
Components: ENGINE
Incident Date: 05/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

I OWN A 2011 FORD EDGE LIMITED WITH A 3.5L, 6 CYLINDER ENGINE. THE VEHICLE HAS BEEN FAITHFULLY MAINTAINED SINCE I PURCHASED IT AT ~30,000 MILES. ON 5/25/2018 WHILE DRIVING OUT-OF-STATE AND WITH APPROXIMATELY 120,000 MILES THE VEHICLE BEGAN EXHIBITING SYMPTOMS OF STALLING AT STOPS AND WHILE PARKING; THERE WERE NO WARNING LIGHTS OR INDICATIONS OF TROUBLE. PULLING OFF THE ROAD I INSPECTED THE AUTOMATIC TRANSMISSION FLUID FIRST, SINCE THAT SEEMED THE MOST-LIKELY CULPRIT. DURING THIS CHECK I OVERHEARD A LOT OF NOISE AS HOT COOLANT WAS BEING EJECTED INTO THE COOLANT OVERFLOW RESERVOIR AND IT WAS WHILE THE CAR WAS PARKED THAT THE OVERHEAT INDICATOR FIRST SOUNDED. AFTER SHUTTING OFF THE ENGINE I NOTICED WATER ON THE PAVEMENT UNDER THE VEHICLE. I ARRANGED FOR THE VEHICLE TO BE TOWED TO A FORD DEALERSHIP WHERE IT WAS DETERMINED THE COOLANT PUMP HAD FAILED. THOUGH COMPLETELY WITHOUT SYMPTOMS UNTIL THE FINAL FEW MINUTES, BECAUSE THE PUMP IS DRIVEN BY THE ENGINE'S TIMING CHAIN, ENOUGH DAMAGE HAD BEEN DONE THAT A SIGNIFICANT AMOUNT OF COOLANT HAD ENTERED THE ENGINE. THE ENGINE WOULD START, BUT PRESSURES IN CYLINDERS 2 AND 4 WERE COMPROMISED AND UNKNOWN OTHER DAMAGE HAD OCCURRED. THE FORD SERVICE ADVISED THAT THE PUMP REPLACEMENT WOULD COST ON THE ORDER OF $2,000 AND THAT LIFE-EXPECTANCY FOR THE PART WAS 150,000 MILES - TWO NUMBERS THAT SEEM INCONGRUOUS BY THEMSELVES FOR A MAINTENANCE ITEM. IN ADDITION, THE ABSENCE OF A COOLING SYSTEM WARNING FACILITATED DRIVING THE VEHICLE WHILE CATASTROPHIC DAMAGE WAS CAUSED TO THE ENGINE.

05/24/2018
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2018
Crash: No
Fire: No
Summary

OUR 2011 FORD EDGE,WHICH WE BOUGHT NEW FROM A LOCAL DEALERSHIP,NOW HAS AN ODOMETER READING OF JUST OVER17,000 MILES.AFTER EXPERIENCING THE INTERIOR LIGHTS COMING ON AND REMAINING ON WITHOUT THE SWITCH BEING USED OR THE DOORS OPENE,WE NOTICED THAT THE'DRIVERS DOOR AJAR' WARNING CAME ON AND THE DOOR WAS ACTUALLY CLOSED TIGHTLY.THE INTERIOR DOOR LOCKS WOULD ENGAGE AND RELEASE REPEATEDLY WHILE DRIVING.THIS WAS THE GREATEST CAUSE OF ALARM FOR US BECAUSE OUR SMALL GREAT GRANDCHILDREN OFTEN RIDE WITH US. OUR BATTERY WENT BAD AND FROM WHAT I CAN DETERMINE,THIS MAY BE THE REASON.MY WIFE IS THE PRINCIPAL OPERATOR AND NO LONGER FEELS SAFE IN THIS VEHICLE WITH THIS PROBLEM EXISTING.I HAVE CONTACTED FOMOCO CUSTOMER SERVICE AND THERE IS NO RECOURSE OTHER THAN PAY THE DEALERSHIP TO REPAIR/REPLACE THE ACTUATOR.I FEEL THAT AS MANY PROBLEMS AS HAVE OCCURRED WITH THESE PARTS,A RECALL SHOULD ALREADY HAVE BEEN DONE BY FORD...THIS PROBLEM HAS OCCURRED IN TRAFFIC AND ALSO WHILE PARKED IN OUR DRIVE.THANKS FOR ALLOWING ME THIS OPPORTUNITY.

05/23/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Incident Date: 04/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

THE DOOR AJAR LIGHT STAYS ON DESPITE ALL DOORS BEING CLOSED. THIS IN TURN PROHIBITS THE DOORS TO LOCK ON THE VEHICLE (WHILE DRIVING AND PARKED).THE DOME LIGHT WILL TURN ON INTERMITTENTLY, THIS INCLUDES DURING NIGHT TIME DRIVING AND WHEN PARKED - BOTH CREATING MAJOR SAFETY ISSUES. BATTERY DRAINAGE - BEING LEFT WITH AN INOPERABLE VEHICLE. VISIBILITY - SEVERE GLARE AND LIMITED VISIBILITY WHILE DRIVING IN DARKNESS. PERSONAL SAFETY - DOORS NOT LOOKING CREATES A THREAT TO PERSONAL SAFETY (THERE IS A REASON CAR DOORS LOCK AUTOMATICALLY WITHIN A FEW MINUTES OF TAKEOFF - PERSONAL SAFETY). IN ADDITION TO THIS, THE BACKUP CAMERA WENT OUT AT 50000MILES. SO DISAPPOINTED!

05/12/2018
Components: ENGINE
Incident Date: 04/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC9BB******
Summary

CAR STALLS AFTER SLOWING, ALMOST STOPPED ON A CITY STREET. THIS HAS HAPPENED FOUR (4) TIMES OVER THE LAST FEW WEEKS. AFTER COASTING TO THE SIDE OF THE ROAD AND TURNING IGNITION OFF, CAR RESTARTS AND RESUMES NORMAL OPERATION.

05/08/2018
Components: VISIBILITY/WIPER
Incident Date: 04/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC1BB******
Summary

MY WIPER BLADES GO WILL GO OFF ABOUT EVERY 5-10 SECONDS AND KNOW IS IN OFF POSITION. MY VEHICLE CAN BE IN PARK OR IN MOTION AND STILL THE SAME. I'VE TWISTED THE KNOW ON AND OFF AND STILL THEY WILL NOT TURN OFF. STARTED ABOUT 3 WEEKS AGO AND STILL GOING

05/03/2018
Components: SERVICE BRAKES
Incident Date: 10/11/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK3GC1BB******
Summary

WHEN WE RETURNED FROM VACATION WE NOTICED THE BRAKE PETAL WAS SINKING TO THE FLOOR. THE CAR WOULD TAKE A BIT TO COME TO A STOP. AT ONE POINT I WAS AT A COMPLETE STOP AT A LIGHT. THE PETAL SANK AND THE CAR ROLLED FORWARD AND INTO THE BUMPER OF THE CAR IN FRONT OF ME (NO INJURIES). WE CHANGED THE BRAKE FLUID AND BLED THEM MANY TIMES. WE RESEARCHED ON WHAT MIGHT BE WRONG. ULTIMATELY I FOUND THAT FORD WOULD REPLACE THE BRAKE BOOSTER DUE TO SOME SORT OF RECALL. THEY REPLACED IT AND SAID THAT THE CAR STILL HAD THE SAME PROBLEM. THEY SAID TO REPLACE THE MASTER CYLINDER, WHICH THEY QUOTED $890 FOR. THEY ALSO CHARGED ME $190 TO DO FURTHER INSPECTION. WE TOOK THE CAR HOME AND ORDERED A MASTER CYLINDER FOR ABOUT $80. WE PUT IN THE MASTER CYLINDER OURSELVES. WE BENCH BLED THE CYLINDER AND ONCE IT WAS INSTALLED WE BLED THE BRAKES ON 5 SEPARATE OCCASIONS, ABOUT 10 MINS ON EACH WHEEL. THE PEDAL WAS STILL SINKING. WE HAD A MECHANIC COME OUT TO CHECK OUR WORK. HE SAID THAT EVERYTHING WE DID WAS FINE AND HE BLED THE BRAKES MULTIPLE TIMES. STILL SINKING PEDAL. HE CONCLUDED THAT WE MAY HAVE PURCHASED A FAULTY CYLINDER. I TOOK IT TO 2 OTHER MECHANICS, FIRESTONE AND BIG O TIRES, THEY BOTH SAID IT WOULD HAVE TO BE THE MASTER CYLINDER. SO...I ORDERED ANOTHER CYLINDER. WE HAD A MECHANIC COME OUT TO INSTALL. STILL...SINKING PEDAL. HE SAID THAT IT MIGHT BE THE ABS SYSTEM, WHICH I SUSPECTED. HE ALSO SAID THAT IT MAY BE THAT FORD WOULD NEED TO USE SOME SPECIAL TOOL THAT ONLY THEY HAVE TO RESET SOMETHING OR OTHER. SO I FINALLY GAVE IN AND TOOK IT BACK TO FORD. THEY TOLD ME THAT THE HYDRAULIC CONTROL UNIT HAD FAILED, AND QUOTED $2042.50 TO REPLACE IT, $1400 OF THAT IS JUST LABOR. THE FORD REP SAID THAT ONLY FORD SERVICE DEPARTMENTS CAN FIX THIS ISSUE, BECAUSE THEY HAVE THE CORRECT TOOLS FOR IT.

05/03/2018
Components: ENGINE
Incident Date: 05/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

VEHICLE STALLS DURING OPERATION. THIS HAS OCCURRED APPROXIMATELY 6 TIMES IN THE LAST 60 DAYS. IT GOES INTO LIMP MODE SHOWING " AWD OFF" AND THE "WRENCH" ICON. CONTACTED FORD CONCERNING THE CUSTOMER SATISFACTION PROGRAM 16B23 RELATED TO THIS BUT WAS DENIED COVERAGE.THE VEHICLE SAT AT THE DEALERSHIP FOR THREE DAYS WITHOUT THEM BEING ABLE TO REPEAT THE ISSUE. THE PROBLEM WILL RESET WHEN THE VEHICLE IS TURNED OFF, AND NO HISTORY IS CAPTURED. THE CODE THAT WE JUST DISCOVERED DURING AN EPISODE IS A P2111 CODE ACQUIRED BY A CAN BUSS READER AS IT HAPPENED IN TRAFFIC IN MOTION ON A CITY STREET. PULLED TO THE SIDE OF THE ROAD AND TURNED IT OFF AND IT RESET. THIS IS DANGEROUS ! MY GRANDCHILDREN RIDE IN THIS VEHICLE.THIS VEHICLE HAS LESS THAN 55K MILES SINCE NEW. IT'S FRUSTRATING TO KNOW THAT FORD IS AWARE OF THE ISSUE AND CHOOSES TO REFUSE THE PROBLEM UNTIL SOMEONE IS INJURED OR KILLED.

04/28/2018
Components: ELECTRICAL SYSTEM
Incident Date: 11/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

THE DOOR AJAR SENSORS ARE ERRATIC AND OFTEN REPORT FALSE AJAR CONDITIONS. THIS RESULTS IN THE INTERIOR LIGHTS NOT GOING OUT UNTIL YOU REACH A CERTAIN FORWARD SPEED AND THE THE DOORS WILL NOT STAY LOCKED WITH THE POWER LOCKS, YOU PRESS LOCK AND THEY UNLOCK. THE LIGHTS ALSO COME ON RANDOMLY WHILE THE CAR IS PARKED. THESE SENSORS HAVE A 100% FAILURE RATE AND ARE PART OF THE DOOR LATCH SO THEY ARE EXPENSIVE TO REPLACE. IT MAKES IT VERY DANGEROUS MANEUVERING THE CAR AT NIGHT WITH THE INTERIOR LIGHTS ON AND IT IS PRETTY UNSAFE TO NOT BE ABLE TO LOCK ALL THE DOORS AND HAVE THEM STAY LOCKED.

04/24/2018
Components: SERVICE BRAKES
Incident Date: 10/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

LOST BRAKES OR TWO OCCASIONS WHILE DRIVING AND EACH TIME THE BOOSTER WAS REPLACED. THE 2ND REPLACEMENT FORD WOULD NOT PAY FOR. WE LOST TOTAL CONFIDENCE IN THE VEHICLE AND ENDED UP TRADING IT IN FOR A HYUNDAI SPORT.

04/17/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC8BB******
Summary

MY VEHICLE HAS AN ISSUE WHERE THE HUD WILL STAY ON OCCASIONALLY AFTER TURNING OFF MY CAR AND LEAVING IT. THIS DRAINS MY BATTERY, LEAVING MY CAR COMPLETELY DEAD. AT ONE TIME IT WAS UNABLE TO EVEN JUMP START. THIS HAS HAPPENED TWICE, WHEN THE VEHICLE HAS BEEN SHUT OFF. ALSO, ANY OF MY CONTROLS FOR RADIO/VOLUME/CRUISE CONTROL/ETC. WILL OFTEN FREEZE OR SUDDENLY JUMP UP OR DOWN. THIS HAPPENS RANDOMLY, REGARDLESS IF THE VEHICLE IS IN MOTION OR NOT.

04/10/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 04/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC3BB******
Summary

THE MORNING OF 4-3-2018 I WENT OUT AND STARTED MY CAR. AS I BACKED OUT OF THE GARAGE THE "DOOR AJAR" WARNING LIGHT CAME ON. WHILE DRIVING I NOTICED THE DOOR LATCHES DID NOT LOCK. WHEN I DEPRESSED THE DOOR LOCK BUTTON THE LATCHES CLOSED THEN POPPED RIGHT BACK OPEN, LEAVING ALL DOORS IN AN UNSAFE CONDITION, UNLOCKED. WHEN THE IGNITION SWITCH IS TURNED OFF THE RADIO SHUTS IMMEDIATELY AND DOME LIGHTS REMAIN ON. I SPRAYED WD40 IN THE LATCHING MECHANISM WHICH DID NO GOOD. THIS UNSAFE CONDITION STILL EXISTS.

04/08/2018
Components: UNKNOWN OR OTHER
Incident Date: 04/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC8BB******
Summary

DOOR AJAR LIGHT HAS BEEN COMING ON. YOU HAVE TO OPEN AND CLOSE DOOR SEVERAL TIMES. DOORS WILL NOT LOCK. I DROVE MY CAR WITH LIGHT ON AS I COULD NOT GET IT TOO GO OFF. MY DOOR OPENED WHILE DRIVING DOWN THE HIGHWAY. I COULD HAVE BEEN SERIOUSLY HURT. NOT TO MENTION IT'S DANGEROUS THAT THE DOOR DOESN'T LOCK UPON GETTING IN IT, IF YOU WERE TRYING TO GET AWAY FROM A BAD SITUATION. THIS HAS BEEN ON GOING PROBLEM WITH MY CAR FOR OVER A MONTH.

04/05/2018
Components: SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4BB******
Summary

2 MAIN ON GOING ISSUES 1. BRAKES- FROM DAY ONE, CONSTANTLY-NEEDING TO BE RE ROTORED / NEW PADS / GRINDING SQUEAKY SOUNDS - ALL THE TIME. FORD BLAMES ME FOR ' NOT DRIVING ENOUGH ' ?.? CONCERNED FOR SAFETY - WILL THEY FAIL? 2. TOOK CAR IN TODAY 4.5.18 - FOR 2ND TIME DUE TO ODOR OF PROPANE OR GAS WHEN COMING TO STOP / LOW SPEED OR IDLEING.. WAS TOLD NO BULLETIN OR NOTICE OUT FOR ISSUE - WHICH WAS LEAKING FLUID UNDERCAR -WHICH ' COULD CAUSE FIRE ' WAS TOLD I COULD NOT LEAVE WITH MY VEHICLE, RENTAL WAS PROVIDED UNDER MY PAID WARRANTY. REVIEW OF ONLINE INFO SHOWS MANY STORIES OUT AS WELL AS LAWSUIT ON THIS VERY ODOR ISSUE- YET I WAS NEVER INFORMED. SMELL HAS BEEN ONGOING SINCE SEPT. 2017

03/27/2018
Components: AIR BAGS
Incident Date: 03/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6AB******
Summary

TAKATA RECALL NO REPLACEMENT AVAILABLE

03/13/2018
Components: ENGINE
Incident Date: 12/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5BB******
Summary

CARS ENGINE BURNED/SMOKE BELLOWING OUT AND SEIZED UP WHILE IDLING, SITTING IN FRONT OF THE HOUSE. IS THIS NOT COVERED BY RECALL NUMBER-10V659000? IF NOT, WHY NOT? CAR DID EXACTLY WAS WAS DESCRIBED IN RECALL NOTICE NOTED ABOVE.

03/12/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 02/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JCXBB******
Summary

ON THE HIGHWAY MY ADVANCED SERVICE TRACTION LIGHT CAME ON AND SO DID THE ABS LIGHT.ALSO MY PASSENGER DOOR IS SHUT BUT MY LIGHT IN MY CAR IS ON AND THE DOOR AJAR WARNING CODE COMES ON WITH THE DOOR SHUT. AND COMES ON WHILE I'M DRIVING AND I HAVE TO PULL OVER TO TRY TO GET THE LIGHT OFF.

03/12/2018
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 03/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

MY ENGINE TURNED OFF WHILE I WAS DRIVING. I WAS SLOWING TO A STOP FROM 55MPH TO APPROX. 20MPH TO GO STRAIGHT AT A RED LIGHT. THE LIGHT TURNED GREEN BEFORE I CAME TO A STOP. WHEN I PRESSED THE GAS TO ACCELERATE THE ENGINE TURNED OFF AND ALL SYSTEMS IN THE CAR DID AS WELL INCLUDING POWER STEERING. I HAD NO CONTROL OF THE CAR AS IT SLOWED TO ALMOST A STOP IN THE MIDDLE OF THE INTERSECTION ON A GREEN LIGHT. I WAS LUCKILY TO ABLE TO COAST AT APPROX. 5PMH TO THE END OF THE INTERSECTION BEFORE IT COMPLETELY STOPPED AND THE CAR BEHIND ME DIDN'T HIT ME, THEY WENT AROUND. I HAD TO GET HELP PUSHING IT TO THE SIDE OF THE ROAD AFTER THAT TO AVOID AN ACCIDENT SINCE IT STOPPED IN THE ROAD. WHEN THE ENGINE FAILED THE DASH LIT UP WITH A PICTURE OF THE ENGINE AND SAID TO CHECK POWER TO ENGINE. THERE WAS NO WARNING BEFOREHAND. I DO ALL MY OIL CHANGES AND REGULAR MAINTENANCE. THERE WAS NO CHECK ENGINE LIGHT OR ANY OTHER INDICATOR THAT SOMETHING WOULD HAVE BEEN WRONG. AFTER THIS INCIDENT AND GETTING THE CAR HOME IT NOW HAS A CHECK ENGINE LIGHT AND WON'T RUN CORRECTLY. WE CHANGED THE BATTERY DUE TO THE WORDING ABOUT ENGINE POWER AND THAT DIDN'T HELP. WHAT I AM MOST CONCERNED AND UPSET ABOUT IS AFTER THIS HAPPENED WE LOOKED THE PROBLEM UP ONLINE AND IT IS HAS HAPPENED TO HUNDREDS OF OTHER PEOPLE. IF ANY OTHER PROBLEMS HAPPENED THAT MANY TIMES THAT CAUSED INJURIES THIS WOULD BE A RECALL AND CORRECTED IMMEDIATELY. BUT BECAUSE OUT OF LUCK I WAS ON A RURAL 1 STOP LIGHT ROAD AND NO CARS HIT ME AS MY VEHICLE COMPLETELY FAILED ON ME, IT ISN'T. I'VE RECEIVED NO NOTICES AND BOUGHT IT USED FROM A DEALER. I COMMUTE TO WORK EVERY DAY AND I AM SO THANKFUL THIS WASN'T ON A WORK DAY ON THE FREEWAY WHERE IT WOULD HAVE CAUSED ME TO COMPLETELY STOP. OR DROPPING OFF MY KIDS TO SCHOOL. I AM HONESTLY SCARED TO GET IT 'FIXED' AND IT HAPPEN AGAIN WITH NO WARNING. OR PUT MY KIDS IN A CAR THAT PUTS US IN DANGER.

03/10/2018
Components: ELECTRICAL SYSTEM
Incident Date: 10/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

DOOR AJAR WARNING LIGHT WON'T GO OFF. INTERIOR LIGHTS STAY ON AND DOORS WON'T LOCK.

03/03/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

THROTTLE BODY AND MOTOR ASY I REPLACED THIS ON 2/13/2016, LATER FOUND OUT THERE WAS A RECALL AND WAS REIMBURSED IN 2014 BUT ON 2/26/2018 IT WENT OUT AGAIN AN REPLACED AT MY OUT OF POCKET AGAIN. I ASK IS THIS A FIX OR JUST A REPLACEMENT NO ONE WILL ANSWER ME. THIS IS DANGEROUS, THE CAR JUST STOPS NO POWER, IF IN HEAVY TRAFFIC COULD BE HIT FROM THE REAR, NOT GOOD. IS THE REPLACEMENT A FIX OE JUST A REPLACEMENT?

03/03/2018
Components: STRUCTURE
Incident Date: 03/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

THE DRIVERS DOOR AJAR SENSOR COMES ON ALL THE TIME WHILE DRIVING AND I CAN'T LOCK THE CAR DOORS WHILE DRIVING. ALSO THE INTERIOR AND EXTERIOR LIGHTS WON'T GO OUT AFTER PARKING AND LOCKING THE VEHICLE. THIS HAS BEEN HAPPENING FOR 3 WEEKS NOW.

02/19/2018
Components: SERVICE BRAKES
Incident Date: 02/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC1BB******
Summary

I PURCHASED THIS CAR JUNE 10TH 2017, IT IS NOW FEBRUARY 19TH 2018 AND MY BRAKES HAVE WENT OUT 4 TIMES. THIS IS THE 4TH TIME RECENTLY IT HAS HAPPENED, THE 3 TIMES BEFORE THEY WERE SAID TO BE FIXED. I WAS IN THE SNOW ON A RESIDENTIAL ROAD WHEN THEY WENT OUT. I AM AFRAID IF THIS CAR CONTINUES TO DRIVE SOMEONE WILL BE SEVERELY HURT FROM THE IN-ABILITY TO STOP THE VEHICLE CORRECTLY.

02/06/2018
Components: SERVICE BRAKES
Incident Date: 01/01/2018
Crash: No
Fire: No
Summary

AFTER ABS KICKED IN, PEDAL WENT TO FLOOR EXTENDING BREAKING DISTANCE. HCU IS THE PROBLEM. TEMPORARILY RESOLVED BY BREAKING HARD ON SNOW TILL RESET

02/02/2018
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 02/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC6BB******
Summary

THE DOOR AJAR LIGHT FOR MY DRIVER'S SIDE DOOR WILL NOT TURN OFF. IT'S A SAFETY HAZARD, AS I HAVE NO IDEA IF MY DOOR IS CLOSED OR ACTUALLY AJAR AND I DRIVE ON THE HIGHWAY OFTEN. I HAVE AN EXTENDED WARRANTY I BOUGHT WITH MY CAR, AND WAS SOLD THIS AS BUMPER-TO-BUMPER EVERYTHING COVERED BESIDES THE BRAKES AND TIRES. THE FORD SERVICE CENTER WANTED $450 TO REPAIR SINCE THEY WON'T COVER THIS UNDER MY EXTENDED WARRANTY. THEY WON'T GIVE ME MY CAR BACK WITHOUT PAYING A $100 DIAGNOSTICS FEE. 10 SECONDS ON GOOGLE SHOWS THIS IS A COMMON PROBLEM ALREADY BEING INVESTIGATED BY NHTSA. PLEASE DO NOT LET UP. THIS NEEDS TO BE RECALLED, OR COVERED UNDER WARRENTY.

02/01/2018
Components: SEATS
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

ON JUNE 24, 2015 THE DEALERSHIP SERVICE DEPARTMENT HAD TO REPLACE THE SEAT TRACK ON THE DRIVERS SIDE. IT WAS STUCK IN THE UP POSITION AND WOULD GRIND WHEN YOU TRIED TO MOVE IT WITH THE POWER SWITCH. NOW 2/1/2018 THE DRIVERS SIDE SEAT IS NOT SECURE AND IT ROCKS WHEN YOU ACCELERATE AND BRAKING. FORD SERVICE DEPARTMENT INFORMED ME TODAY THAT THE TRACK NEEDS TO BE REPLACED AGAIN. COST TO ME WOULD BE $1,640.00. A QUICK SCAN OF THE "FORD EDGE FORUM" INDICATED AT LEAST 18 REPORTS OF THE SAME PROBLEM. TO ME THIS IS A SERIOUS SAFETY CONCERN AND SHOULD BE FIXED BY THE FORD MOTOR COMPANY. I SPOKE WITH FORD'S CUSTOMER RELATIONS DEPARTMENT THIS MORNING 2/1/2018 AND THEY ASSIGNED A CASE NUMBER AND WILL LET ME KNOW WHAT FORD WILL DO PROVIDE ASSISTANCE IN THE REPAIR OF THIS PROBLEM. A SOLUTION BY FORD SHOULD BE FOUND AND A RECALL SHOULD GO OUT TO FIX THIS PROBLEM ONCE AND FOR ALL.

01/31/2018
Components: ELECTRICAL SYSTEM
Incident Date: 01/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

THE LEFT REAR DOOR CLOSED SWITCH FAILED CAUSING THE INTERIOR LIGHTS TO REMAIN ILLUMINATED CONTINUOUSLY. THIS CAUSED THE BATTERY TO BE DRAINED WHILE THE CAR WAS PARKED, STRANDING MY DAUGHTER AND MOTHER-IN-LAW.

01/22/2018
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2BB******
Summary

AFTER THE WARRANTY PERIOD HAS EXPIRED, THERE ARE COMMON COMPLAINTS OF REVERSE CAMERA MALFUNCTION. WHILE MALFUNCTIONING, THE IMAGE FROM THE IN-DASH SCREEN WILL PRODUCE VARYING RESULTS. AT TIMES, THE IMAGE WILL BE GRAINY, WILL BE INTERMITTENTLY RESPONSIVE, WILL BE PRESENTED UPSIDE-DOWN / MIRROR-IMAGED, OR WILL NOT APPEAR AT ALL. WHILE THE BACKUP CAMERA DOES NOT PROVIDE THE SOLE SOURCE OF INFORMATION FOR THE DRIVER AS IT IS SUPPLEMENTED BY THE DRIVER'S FIELD OF VISION AND ACCESSORY MIRRORS, THIS MALFUNCTION PRESENTS A POTENTIAL SAFETY CONCERN.

01/12/2018
Components: UNKNOWN OR OTHER
Incident Date: 06/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

SUN ROOF SHATTERED WHILE DRIVING VEHICLE

01/12/2018
Components: POWER TRAIN
Incident Date: 08/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

ENGINE SUDDENLY LOST POWER AND ACCELERATOR DID NOT FUNCTION. NEEDED A NEW THROTTLE BODY MOTOR ASSEMBLY. FORD ESTABLISHED "CUSTOMER SATISFACTION PROGRAM" IN LIEU OF A RECALL FOR OTHJER FORD MODELS BUT THE EDGE WAS NOT INCLUDED IN SUCH.

12/29/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AK0BB******
Summary

DOOR AJAR LIGHT IS ALWAYS ON. THE DOORS WON'T LOCK DUE TO THIS. SAFETY HAZARD FOR EVERYONE IN THE VEHICLE

12/24/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 12/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

DRIVER SIDE DOOR AJAR LIGHT STAYS ON AT ALL TIMES.

12/13/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 11/15/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE, THE VEHICLE FAILED TO SHUT OFF WHILE THE SHIFT INTO PARK ERROR WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO PARK AND THE EMERGENCY BRAKE WAS OPERATED IN ORDER TO PARK THE VEHICLE. THE CONTACT CALLED BOB BOYD FORD DEALER AT 740-654-1122 WHERE THEY INFORMED THE CONTACT THE PRICE FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.

12/13/2017
Components: ELECTRICAL SYSTEM
Incident Date: 12/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

I HAVE THE INFAMOUS "DOOR ALWAYS AJAR" PROBLEM ON MY FORD EDGE. THE PROBLEM SEEMS TO BE THE DOOR LATCH ASSEMBLY THAT GETS CORRODED AND STOPS INDICATING THE DOOR IS CLOSED. WHEN THE CAR IS IN MOTION, THE LOCKS WON'T LOCK, POSING A HAZARD IN A ACCIDENT, IMO. IF THIS IS AT NIGHT, THE INTERIOR LIGHTS COME ON AND THIS COULD POTENTIALLY CAUSE THE DRIVER TO BE STARTLED AND CAUSE AN ACCIDENT. IF IT IS PARKED THE INTERIOR LIGHTS WON'T GO OFF AND DRAINS THE BATTERY, POSSIBLY STRANDING THE DRIVER IN AN UNFRIENDLY AREA. I LOVE THIS CAR BUT I CAN'T TRUST IT OR DRIVE IT UNTIL IT IS FIXED. THAT THE MANUFACTURER IS WELL AWARE OF THE PROBLEM AND IT IS OF THEIR OWN MAKING AND THEY REFUSE TO DO ANYTHING ABOUT IT IS UNACCEPTABLE. THANK YOU FOR GIVING ME A CHANCE TO DO SOMETHING ABOUT THIS AND FOR YOUR WORK AT KEEPING THE PUBLIC SAFE!

12/11/2017
Components: SERVICE BRAKES
Incident Date: 12/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

WHEN USING THE BRAKES ON AN ICY ROAD THE ABS SIGNAL CAME ON, THEN THE BRAKES WENT COMPLETELY DOWN TO THE FLOOR BOARD. THE CAR HAD NO BRAKES. THE BRAKES ANY OTHER TIME HAS A FULL PEDAL. THIS HAS OCCURRED TWICE IN THE LAST FEW DAYS. LUCKILY THIS HAPPENED ON OUR DEAD END STREET AND NOT ON A HIGHWAY.

12/10/2017
Components: ELECTRICAL SYSTEM
Incident Date: 12/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

"DRIVER DOOR AJAR" LIGHT REMAINS LIT AFTER CLOSING. NO OBVIOUS PHYSICAL DEFECT. DOME/INTERIOR LIGHTS REMAIN ILLUMINATED, DOORS WILL NOT LOCK EVEN WHILE THE VEHICLE IS UNDERWAY. CENTER DISPLAY REMAINS POWERED/ILLUMINATED WHEN THE VEHICLE IS TURNED OFF AND DOORS ARE CLOSED, CAUSING TOTAL DISCHARGE OF THE BATTERY.

12/08/2017
Components: ELECTRICAL SYSTEM
Incident Date: 09/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

DRIVER'S DOOR AJAR WARNING LIGHT STAYS ON EVEN WHEN DOOR IS CLOSED. INTERIOR LIGHTS STAY ON FOR A WHILE AFTER YOU START DRIVING. DOORS WILL NOT AUTOMATICALLY LOCK AND IF YOU LOCK THEM THEY WILL AUTOMATICALLY UNLOCK WHEN DRIVING. WHEN EXITING THE VEHICLE AND YOU GO TO LOCK IT, THE HORN SOUNDS TWICE INDICATING THE DOOR IS NOT SHUT, AND THE INTERIOR LIGHTS REMAIN ON FOR A WHILE. REAL PAIN. FORD NEEDS TO GET THIS FIGURED OUT AND RECALL THESE DEFECTIVE VEHICLES.

11/27/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 05/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND DRAINED THE BATTERY. THE VEHICLE WAS TAKEN TO MEDVED FORD (1404 S WILCOX ST, CASTLE ROCK, CO 80104, (303) 688-3137) WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER'S SIDE DOOR WAS FAULTY AND THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR LATCH WAS PREVIOUSLY REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NO RECALL WAS ASSOCIATED WITH THE VIN. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 110,000. *TT UPDATED 8/20/18*JB

11/25/2017
Components: EXTERIOR LIGHTING
Incident Date: 10/02/2017
Crash: No
Fire: No
Vehicle Identification Number: IDONOTKNOWI******
Summary

DOOR AJAR LIGHT WON'T SHUT OFF. I'M BLINDED AT NIGHT WHEN I NEED TO MOVE THE CAR SINCE THE LIGHTS ARE ON. MY BATTERY IS DRAINED DUE TO THE LIGHTS REMAINING ON. I USE MY VEHICLE AT NIGHT SO THIS HAS ME VERY WORRIED TO BE STRANDED. MY DOORS DON'T LOCK. FOR NEEDS TO RECALL. THANK YOU.

11/22/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXBB******
Summary

DOOR AJAR ISSUE. ALREADY KILLED ONE BATTERY. ALSO IS A SAFETY ISSUE. I'VE HAD TO DRIVE SEVERAL TIMES WHEN IT'S DARK OUT AND THE LIGHTS INSIDE THE VEHICLE WILL NOT SHUT OFF. NOT GOING TO PAY ALMOST 500 DOLLARS TO HAVE THIS FIXED WHEN I HEAR OF TONS OF PEOPLE FIXING IT, FOR THE ISSUE TO COME RIGHT BACK WITH A NEW PART.

11/21/2017
Components: SERVICE BRAKES
Incident Date: 09/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC1BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED TO SLOW THE VEHICLE DOWN, BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO COMPLETELY STOP THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (JOE RIZZA FORD, 8100 W 159TH ST, ORLAND PARK, IL 60462) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL RECURRED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL RECURRED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SYSTEM NEEDED TO BE FLUSHED/CLEANED AND THE BRAKE FLUID WAS FILLED. THE VEHICLE WAS REPAIRED. THE FAILURE STILL RECURRED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE HCU VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE REPAIR UNTIL DECEMBER 25, 2017. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY RECORDED THE MESSAGE AND WOULD FORWARD IT TO THE SERVICE MANAGER. CASE NUMBER: CAS-13526479 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 94,369.

11/21/2017
Components: STRUCTURE
Incident Date: 03/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3C0BBA******
Summary

LIFT GATE IS CORRODED AND RUSTING IN BIG CHUNKS AT THE POINT WHERE THE LIFT GATE AND THE RUBBER SEAL MEET ALONG THE INSIDE BOTTOM OF THE GATE. ALSO HAVE RUSTING UNDER DRIVER SIDE REAR WHEEL WELL FENDER. VEHICLE IS WITHIN 36K AND AND VERY LITTLE ADVERSE WEATHER DRIVING. LIFT GATE IS NOW IN DANGER OF OPENING AS CORROSION IS WORKING ITS WAY TO LOCK CONNECTOR.

11/17/2017
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 05/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2BB******
Summary

DOOR AJAR WARNING LIGHT STAYS ON WHILE VEHICLE IS RUNNING, MAKING IT IMPOSSIBLE TO LOCK DOORS WHILE DRIVING OR STOPPED IN TRAFFIC. WHEN VEHICLE IS PARKED, INTERIOR LAND EXTERIOR LIGHTS WILL TURN ON WITHOUT REASON. THIS CAUSES THE BATTERY TO DRAIN FREQUENTLY. IF DOORS ARE LOCKED WHILE VEHICLE IS PARKED, THE CAR ALARM WILL GO OFF FREQUENTLY.

11/16/2017
Components: SERVICE BRAKES
Incident Date: 11/15/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

BRAKE FAILURE- BRAKE PEDAL GOES TO FLOOR WHEN BRAKING WHILE IN MOTION- THE POWER BOOSTER HAS ALREADY BEEN REPLACED BY DEALER UNDER RECALL

11/16/2017
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 02/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

ON FEB 5, 2015 AS I TRAVELED DOWN THE ROAD MY SUNROOF EXPLODED. I WAS DRIVING 55 MPH UNDER AN OVERPASS THAT WAS UNDER CONSTRUCTION AT THE TIME ON SMOOTH ASPHALT, BUT IT WAS LUNCH TIME AND THERE WERE NO WORKERS PRESENT NOR ANY EQUIPMENT IN OPERATION. IT SOUNDED LIKE A SHOTGUN WENT OFF IN MY CAR. I PULLED OVER AND GOT OUT AND LOOKED AT MY TIRES, FINE. MY WINDOWS, FINE. THEN AS I STOOD NEXT TO MY DRIVER'S SIDE DOOR ABOUT TO GET BACK INSIDE, I HEARD SPLINTERING COMING FROM THE TOP OF MY CAR. I LOOKED AT MY SUNROOF AND IT WAS SPIDER WEBBING. THERE WAS A GAP ALREADY GONE AT THE FRONT OF THE WINDOW. I WENT BACK TO THE ROADWAY/APEX UNDER THE OVERPASS AND LOOKED AROUND AND FOUND NO ROCK OR OTHER ITEM THAT I FELT WOULD CAUSE SUCH DAMAGE.

11/15/2017
Components: SERVICE BRAKES
Incident Date: 09/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC0BB******
Summary

WHILE DRIVING THE VEHICLE IS HAVING DIFFICULTY COMING TO A FULL STOP. THE BREAK BOOSTER IS THE ISSUE. TWO MORE BREAK BOOSTERS WERE SWITCHED IN THE VEHICLE. THE CARE IS STILL HAVING THE SAME PROBLEM. A TOTAL OF FOUR BREAK BOOSTERS HAS BEEN REPLACED IN THE VEHICLE ACCORDING TO THE MAINTENANCE HISTORY. THE CAR HAS BECOME A SAFETY HAZARD WHILE DRIVING.

11/10/2017
Components: POWER TRAIN
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2MDK3JC0BBA******
Summary

I WAS DRIVING THE CAR IN TRAFFIC, THEN IT ALL OF A SUDDEN CUT OFF, I ABLE TO RESTART AND MOVE A SHORT DISTANCE TO HAVE IT TOWED TO THE FORD DEALERSHIP SERVICE DEPARTMENT. WAS TOLD BY DEALERSHIP NEED COMPLETE POWER TRAIN REPLACEMENT, WATER PUMP, POSSIBLY ENTIRE NEW ENGINE.

11/09/2017
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC8BB******
Summary

THE DRIVER'S SIDE DOOR CENSOR STAYS ON NOT ALLOWING THE VEHICLE DOORS TO LOCK. IT ALSO CAUSES THE ALARM TO CONSTANTLY GO OFF.THE VEHICLE WOULD BE PARKED.

10/20/2017
Components: ELECTRICAL SYSTEM
Incident Date: 09/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9BB******
Summary

THE DRIVERS SIDE 'DOOR AJAR' LIGHT STAYS ON, EVEN THOUGH THE DOOR IS OBVIOUSLY NOT OPEN. THE INTERIOR LIGHTS STAY ON UNTIL THE VEHICLE BEGINS MOVING FORWARD AFTER REACHING A CERTAIN SPEED. WHEN THE VEHICLE IS SHUT OFF, THE RADIO & POWER IMMEDIATELY SHUTS OFF AS WELL. THIS COULD BECOME A PROBLEM IF IT KILLS THE BATTERY.

10/19/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S DOOR FAILED TO LATCH AND REMAIN CLOSED. THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 110,000.

10/18/2017
Components: ELECTRICAL SYSTEM
Incident Date: 10/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AK9BB******
Summary

DOOR AJAR LIGHT STAYS ON EVEN THOUGH DOOR IS CLOSED WHICH PREVENTS DOORS BEING LOCKED WHILE VEHICLE IN MOTION. EVEN THOUGH CAR IS PARKED AND TURNED OFF, INTERIOR LIGHTS STAY ON.

10/18/2017
Components: ELECTRICAL SYSTEM
Incident Date: 09/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AK9BB******
Summary

WHILE LOADING/UNLOADING FROM BACK, GATE COMES DOWN UNEXPECTEDLY.

10/18/2017
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 02/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AK9BB******
Summary

ALARM JUST GOES OFF WHEN VEHICLE IS PARKED AND NO ONE IS AROUND. IT EVEN GOES OFF IN GARAGE.

10/18/2017
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 06/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AK9BB******
Summary

INTERMITTENTLY, HAZARD LIGHTS COME ON WHILE CAR IS PARKED.

10/18/2017
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 09/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AK9BB******
Summary

MYTOUCH SCREEN WILL NOT ALLOW ME TO CHANGE TIME, TURN ON HEAT FOR SEATS OR CHOOSE BETWEEN DRIVER AND PASSENGER SEATS, ADJUST TEMPERATURE IN VEHICLE. SOMETIMES WHEN TRYING TO TURN HEAT ON SEAT, IT WILL JUST CHANGE RADIO STATIONS. SCREEN NOT SENSITIVE TO TOUCH.

10/17/2017
Components: SERVICE BRAKES
Incident Date: 10/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 70 MPH IN TRAFFIC THE BRAKE PEDAL WAS DEPRESSED TO SLOW THE VEHICLE DOWN, BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO COMPLETELY STOP THE VEHICLE. THE CONTACT WAS ABLE TO RESUME DRIVING WHILE HIS FOOT WAS ON THE EMERGENCY BRAKE. THE VEHICLE WAS TAKEN TO ADVANTAGE FORD IN DUARTE, CA WHERE IT WAS DIAGNOSED THAT THE DEFECTIVE HYDRAULIC CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

10/16/2017
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE STATIONARY, THE VEHICLE EXPERIENCED AN ELECTRICAL FAILURE. THE CONTACT STATED THAT THE REAR PASSENGER DOOR HAD A CHIP INCORRECTLY INSTALLED, WHICH CAUSED THE INSTRUMENT PANEL TO DISPLAY "DOOR AJAR" EVEN AFTER THE DOOR REMAINED CLOSED. THE CONTACT STATED THAT THE INTERIOR LIGHTING REMAINED ILLUMINATED WHEN THE VEHICLE WAS OFF. SAM PACK'S FIVE STAR FORD IN CARROLLTON, TEXAS WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO FORD. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

09/30/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 09/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

2011 FORD EDGE DOORS WILL NOT LOCK IN DRIVE WHEN DOOR ADJAR LIGHT IS ON - SENSOR ISSUE WITH FORD VEHICLES IN DOOR - FAULTY DOOR ADJAR SWITCH WHEN ON WILL NOT LET YOU LOCK DOORS AND WILL NOT AUTO LOCK WHEN PUTTING IN DRIVE

09/28/2017
Components: ELECTRICAL SYSTEM
Incident Date: 05/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

DOOR AJAR LIGHT WONT GO OFF. WILL NOT ALLOW THE DOORS TO LOCK WHILE DRIVING AND THE LIGHTS STAY ON AFTER THE CAR IS TURNED OFF.

09/27/2017
Components: UNKNOWN OR OTHER
Incident Date: 09/18/2017
Crash: No
Fire: No
Vehicle Identification Number: VIN:2FMDK3J******
Summary

I AM HAVING PROBLEMS WITH MY 2011 FORD EDGE WITH THE SAFETY LATCH - AUTO DOOR LATCH WILL NOT ENGAGE, KEEPS OPENING UP WHEN IN DRIVE ALONG WITH THE INTERIOR DOOR ADJAR LIGHT STAYING ON - THIS HAPPENS IN HOT WEATHER AS WELL AS COLD IN MINNESOTA - I CANNOT LOCK THE VEHICLE, AND DOOR LOCK KEEPS OPENING WHILE DRIVING CAUSING A SAFETY HAZARD

09/26/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9BB******
Summary

SCREEN FOR CONTROLLING RADIO/NAVIGATION SYNC BLANKS OUT. APIM BAD COSTS $1000 TO REPAIR. EXTENDED WARRANTY 12M02 NOT LONG ENOUGH. SHOULD BE A RECALL.

09/22/2017
Components: EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 03/06/2017
Crash: No
Fire: No
Summary

DOOR OPEN SIGNAL STAYS ON AND DOESN'T ALLOW INTERIOR TO TURN OFF. ALARM WILL GO OFF EVERY 2 HOURS. DOOR AJAR SIGNAL REMAINS ON REGARDLESS OF CAR IS MOVING OR OFF IN PARK. INTERIOR LIGHT STAYS ON AFTER CAR IS OFF.

09/21/2017
Components: UNKNOWN OR OTHER
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

THE " DRIVER DOOR AJAR" LIGHT IS CONSTANTLY ON EVEN THOUGHT THE DOOR ISN'T AJAR. BECAUSE OF THIS, I AM UNABLE TO LOCK MY DOORS WHEN THE KEY IS IN THE IGNITION. THIS IS A HUGE SAFETY CONCERN .

09/19/2017
Components: SERVICE BRAKES
Incident Date: 09/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

BRAKE PEDAL GOING DOWN TO THE FLOOR. THIS HAS BEEN HAPPENING INTERMITTENTLY FOR THE PAST YEAR. USUALLY IS NOTICED WHEN NEEDING TO TAKE EVASIVE ACTION WHILE ON THE ROAD. I'VE HAD CAR INTO THE DEALERSHIP AND HAVE HAD ALL BRAKES REPLACED, ALONG WITH THE MASTER CYLINDER, AND BRAKE BOOSTER. THE PROBLEM STILL PERSISTED AND AM NOW TOLD TO HAVE THE HYDRAULIC CONTROL UNIT REPLACED. FROM WHAT I'VE READ THIS IS A PROBLEM WITH A NUMBER OF FORD MODELS.

09/18/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4GC5BB******
Summary

BATTERY TESTED FINE. WHEN STATIONARY THE FORD EDGE WILL NOT START AND ALL WARNING SIGNS FOR THE VEHICLE ARE ON. THE RADIO TURNS IS ON AND INTERIOR LIGHTS. ALSO, WHILE IN MOTION THE CAR IT ALL OF SUDDEN STOPS IN THE MIDDLE OF TRAFFIC MY NEIGHBORHOOD.

09/14/2017
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

FOR MONTHS, THIS HAS BEEN HAPPENING ON A DAILY BASIS. PASSENGER SIDE DOOR AJAR, RANDOMLY UNLOCKING DOORS/INTERIOR & EXTERIOR LIGHTS FLASH/ ALARM GOES OFF AND DASH/TOUCH SCREEN GOES ON/OFF. SAFETY ISSUE BECAUSE INTERIOR LIGHTS CAN RANDOMLY COME ON AT NIGHT... CAR HAS TO BE LEFT UNLOCKED OR DOORS RANDOMLY UNLOCK THEMSELVES.. AND BATTERY DIES BECAUSE LIGHTS AND ALARMS GO ON AND OFF ALL THE TIME...ALL CAUSED BY THIS ISSUE. AFRAID THIS MAY CAUSE OTHER ISSUES, POSSIBLE FIRE HAZARD IF THERE IS A MAJOR ELECTRICAL ISSUE. FORD WILL NOT ISSUE A RECALL BECAUSE THEY SAY THEY HAVEN'T HAD ENOUGH COMPLAINTS. THEY GAVE ME A CASE # AFTER THE FIFTH MONTH OF CALLING THEM, ONLY TO DENY IT AFTER I WENT TO THE DEALERSHIP. FRUSTRATED!

09/14/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4BB******
Summary

DOOR AJAR SENSOR NOT WORKING. AFTER THE CAR IS MOVING THE DOORS WILL NOT LOCK WHICH IS A SAFETY CONCERN FOR MY WIFE AND DAUGHTER.

09/08/2017
Components: UNKNOWN OR OTHER
Incident Date: 09/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

MY 2011 FORD EDGE LIMITED TURNS OFF IF A TRAFFIC LIGHT LAST LONGER THAN 30 SECONDS, THEN I HAVE TO QUICKLY PUT THE CAR IN PARK AND RESTART IT. THIS MORNING IT TURNED OFF ON ME WHILE GOING 70 MPH ON A BUSY HIGHWAY!! WHEN I GOT TO MY OFFICE THIS MORNING I WAS SHAKING SO I TOOK TO THE INTERNET TO SEE IF I COULD FIND ANY INFORMATION ABOUT THIS. I WAS SURPRISED TO FIND ONE PAGE AFTER ANOTHER REGARDING THIS SAME ISSUE! I'VE READ CLOSE TO 500 SIMILIAR COMPLAINTS SO FAR THIS MORNING AND MANY MANY MORE LEFT TO READ BY PEOPLE WITH THE EXACT SAME PROBLEM! HOW HASN'T FORD OR YOUR AGENCY NOT ISSUE A RECALL. THIS IS CRIMINAL AND A TOTAL DISGRACE TO FORD AND YOUR AGENCY IF YOU TOO ARE HIDING SOMETHING! THIS WILL, IF IT HASN'T ALREADY, GET SOMEONE KILLED!!

09/04/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION
Incident Date: 03/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXBB******
Summary

TO WHOM IT MAY CONCERN, I HAVE A 2011 FORD EDGE LIMITED THAT I BOUGHT FROM SHULTZ FORD IN WEXFORD PA IN 2014. I HAD WONDERFUL CUSTOMER SERVICE AND COULDN'T ASK FOR A BETTER TEAM TO WORK WITH. [XXX] WAS A GREAT SALESMAN AND TREATED ME LIKE I WAS HIS FRIEND INSTEAD OF A SALESMAN. MY EXPERIENCE WAS THE BEST! IN MARCH OF 2016, I WAS MADE AWARE OF THE APIM MODULE FOR MY 2011 FORD EDGE LIMITED BEING EXTENDED FROM THE ORIGINAL MANUFACTURES DATE. I NOTIFIED SHULTZ IN MARCH OF 2016 ONLY TO FIND OUT THAT THE WARRANTY WAS EXPIRED BY ONE MONTH. IT'S NOT THEIR FAULT BY ANY MEANS, BUT TO ME AND MY FAMILY IT IS A SAFETY CONCERN AND ALSO A LIABILITY. YOU SEE, I HAVE 4 PRECIOUS CHILDREN AND THEY ARE ACTIVE AND ALWAYS PLAYING FROM AGES 2 TO 9 YEARS OLD. IF THEY ARE PLAYING IN THE YARD I CANNOT SEE THEM WHEN I PUT MY FORD IN REVERSE, AND AS YOU KNOW IN THE PAST AND NOW SEVERAL CHILDREN HAVE LOST THEIR LIVES DUE DRIVERS NOT KNOWING IF ANYTHING IS BEHIND THEM. THIS IS A HUGE SAFETY CONCERN FOR ME AND GIVES ME ANXIETY THINKING OF THIS. I TRULY AND HONESTLY FEEL THIS SHOULD BE A SAFETY RECALL AND NOT JUST AN EXTENDED WARRANTY REPAIR. SO AT PRESENT DAY, MY BACK UP CAMERA CONTINUES NOT TO WORK AND BLACKS OUT AND I DO NOT HAVE ANY IDEA IF ANYONE IS BEHIND ME OR NOT. IT'S VERY DISCOURAGING BECAUSE I LOVE FORD AND THE PRODUCT THAT YOU PRODUCE. ALL I'M ASKING IS THAT YOU WILL REPLACE THIS APIM MODULE BECAUSE FORD NEEDS TO ENSURE THE SAFETY OF ITS CUSTOMERS AND GUARANTEE ITS CARS ARE MADE WELL AND FUNCTIONING AS THEY WERE INTENDED. I LOOK FORWARD TO HEARING FROM YOU IN THE NEAR FUTURE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

08/31/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC1BB******
Summary

DOOR AJAR LIGHT STAYS ON, DOORS DO NOT LOCK, EXTREMELY DANGEROUS.

08/30/2017
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, A LOUD NOISE WAS HEARD FROM UNDER THE HOOD AND NEAR THE ENGINE. THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT ACCELERATE. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE COULD ACCELERATE ONLY 5 MPH FOR HALF A DISTANCE, AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE BOWDITCH COLLISION CENTER (FORD DEALER) LOCATED AT 975 J. CLYDE MORRIS BLVD, NEWPORT NEWS, VA 23601; (757) 595-2210 WHERE IT WAS DIAGNOSED THAT THE ENTIRE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT PART OF THE RECALL, THEY WILL NOT BE ABLE TO DO ANYTHING AND THAT THE CONTACT WOULD NEED TO PAY FOR THE REPAIR. THE MANUFACTURER ALSO INFORMED THE CONTACT TO CALL THE NHTSA AND A CASE NUMBER 12730423 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

08/28/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4BB******
Summary

DOOR AJAR SENSOR. THE DOOR IS CLOSED, DOME LIGHTS ARE ON WHILE DRIVING AT NIGHT AND BATTERY CONTINUES TO GO DEAD AS THE LIGHTS WON'T TURN OFF. $500 TO FIX AND YOU JUST KEEP PAYING AND PAYING AND PAYING TO FIX A PROBLEM THAT SHOULD BE A RECALL ISSUE FOR FORD. IT'S CERTAINLY UNSAFE WHILE DRIVING AT NIGHT, AND GETTING STRANDED WITH A DEAD BATTERY CONTINUOUSLY.

08/25/2017
Components: UNKNOWN OR OTHER
Incident Date: 08/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1BB******
Summary

AS I'M DRIVING DOWN THE ROAD MY CAR JUST DECIDES TO TURN OFF, WHEN I HAD IT TOWED TO THE DEALER THEY COULDN'T FIND A PROBLEM. IT HAS HAPPEN SEVERAL TIMES AND I'VE ONLY HAD THE CAR 3 MONTHS :(

08/24/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2GKFLRE31G6******
Summary

THE DOOR AJAR LIGHT IS CONSTANTLY ON CAUSING THE INTERIOR LIGHTS TO STAY ON AFTER YOU GET OUT OF CAR AND WHILE YOU ARE DRIVING. ALSO THE CAR LOCKS WILL NOT LOCK WHILE DRIVING THE CAR AND YOU CAN'T LEAVE THE KEY IN THE IGNITION WHILE PARKED BUT STAYING IN THE CAR. A BELL WILL JUST KEEP RINGING UNTIL YOU REMOVE THE KEY.

08/22/2017
Components: SERVICE BRAKES
Incident Date: 08/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE THE CONTACT'S SON WAS DRIVING AT 30 MPH, THE BRAKE PEDAL WAS APPLIED BUT FAILED TO RESPOND. THE CONTACT'S SON DROVE IT SLOWLY TO THE AUTONATION FORD ST. PETERSBURG DEALER LOCATED AT 2525 34TH ST N, ST. PETERSBURG, FL 33713; (727) 231-1323 WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY COULD NOT DO ANYTHING SINCE THE VEHICLE WAS TOO OLD AND A CASE NUMBER CAS-12952105 WAS PROVIDED. THE FAILURE MILEAGE WAS 78,000.

08/22/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

THE DOOR AJAR LIGHT STAYS ON WHILE THE DOOR IS PHYSICALLY CLOSED AND LATCHED. DUE TO THIS LIGHT STAYING ON, THE INTERIOR LIGHTS STAY ON, THE DOORS DO NOT AUTOMATICALLLY LOCK WHILE DRIVING, AND WHEN PARKED, THE DOORS WILL NOT LOCK.

08/22/2017
Components: EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 08/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

THE PASSENGER DOOR AJAR LIGHT COMES ON EVEN AFTER THE DOOR IS CLOSED, AND THE EVEN IF THE CAR IS TURNED OFF AND THE DOORS LOCKED IT WILL ACT LIKE THE DOOR COMES OPEN AND SET THE ALARM OFF AND OR TURN THE INTERIOR LIGHTS ON CAUSING THE BATTERY TO DIE. IT HAPPENS CONTINUOUSLY EVERYDAY.

08/22/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

DISPLAY SCREEN FOR BACK UP PROCESS IS DEAD. DANGEROUS SAFETY CONCERN. SCREEN IS DEAD ALL THE TIME. MAIN COMPUTER IS FAULTY AND NEEDS TO BE REPLACED AT HUGE EXPENSE.

08/21/2017
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AK8BB******
Summary

THE DOOR AJAR LIGHT REMAINS ON EVEN WHEN THE DOOR IS CLOSED. OPENING AND CLOSING THE DOOR DOES NOTHING AND THE LIGHT REMAINING ON IS INTERMITTENT, WITH NO RHYME OR REASON. WHEN THE LIGHT IS ILLUMINATED, AND THE CAR IS IN DRIVE, THE INTERIOR LIGHTS REMAIN ON FOR ABOUT 60 SECONDS, THEN GO OUT. THIS IS ESPECIALLY BOTHERSOME WHEN DRIVING AT NIGHT AS IT MAKES IT DIFFICULT TO SEE. ADDITIONALLY, ALL DOORS WILL NOT LOCK WHILE THE CAR IS ON THE ROAD. WHEN PARKED, WITH ALL DOORS CLOSED, THE INTERIOR LIGHTS WILL REMAIN ON FOR SEVERAL MINUTES - UP TO 20 THAT I'VE WITNESSED. THE CAR ALARM WILL ALSO BE TRIGGERED AFTER SOME TIME. I HAVE HAD TO REPLACE THE BATTERY ALREADY ONCE AND HAVE SPENT CLOSE TO $1000 TO HAVE THIS ISSUE FIXED BUT THE DEALERSHIP HAS BEEN UNABLE TO PREVENT THE DOOR AJAR LIGHT FROM STAYING ON.

08/14/2017
Components: STRUCTURE
Incident Date: 08/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

DOOR WOULDNT LATCH. GOT OUT OF CAR TO TRY AND CLOSE DOOR. DOOR HANDLE FELL OFF. BUT DOOR LATCHED. GOT INTO CAR. DOOR WAS LATCHED. STARTED DRIVING DOOR CAME UNLATCHED AND OPENED WHILE DRIVING.

08/04/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT ANY SPEED, ALL FOUR DOORS UNLOCKED AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. IN ADDITION, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (SHAMALEY FORD IN EL PASO, TX), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

08/02/2017
Components: ELECTRICAL SYSTEM
Incident Date: 02/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AK6BB******
Summary

DRIVER DOOR AJAR LIGHT WOULD COME ON EVEN IF THE DOOR WAS CLOSED. I WOULD ATTEMPT TO CLOSE THE DOOR SEVERAL TIMES AND IT WOULD NOT TURN OFF THE LIGHT. DISCOVER IT WAS AN ISSUE WITH THE DOOR LATCH WHICH HOUSES THE SENSOR/SWITCH FOR THE AJAR LIGHT. INTERIOR LIGHTS WOULD STAY ON WHILE DRIVING DUE TO THE VEHICLE THINKING THE DOOR WAS OPEN. MY GIRLFRIEND HAS A 2008 FORD EDGE AND HAS THE SAME ISSUE WITH HER VEHICLE. I PURCHASED MINE THINKING FORD ADDRESSED THIS ISSUE. LIGHT HAS COME ON WHILE DRIVING AND STATIONARY.

07/27/2017
Components: UNKNOWN OR OTHER
Incident Date: 07/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC6BB******
Summary

DOOR LATCH ISSUES - DOOR LATCHES ARE FAULTY AND CAUSES BATTERY TO DRAIN, LIGHTS TO COME ON AND OFF, YOU ARE ALSO NOT SURE IF THE DOOR IS CLOSED OR OPEN (SAFETY ISSUE) I HAVE SEEN MANY COMPLAINTS ON THIS ISSUE. WHY NO RECALL

07/27/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3K93CB******
Summary

DOOR AJAR ISSUE. EVEN WHEN ALL DOORS SHUT, SLAMMED SHUT, CLOSED NICELY, SHOWS AS DRIVER DOOR AJAR. THIS IS ALSO WHEN LOCKING THE CAR AND ARMING THE ALARM

07/26/2017
Components: EXTERIOR LIGHTING
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXBB******
Summary

DOOR AJAR WARNING LIGHT STAYS ON WHEN THE DOOR IS CLOSED. THIS CAUSES TO INTERIOR DOME LIGHT TO STAY ON WHEN DRIVING DOWN THE ROAD. THIS IS A SAFETY ISSUE. DRIVING AFTER DARK WITH THE DOME LIGHT STAYING ON INTERFERES WITH THE DRIVERS ABILITY TO SEE OUT AND DECREASES THE DRIVER'S VISION OF THE ROAD AHEAD.

07/26/2017
Components: EXTERIOR LIGHTING,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCBBA******
Summary

FAULTY DOOR AJAR SWITCH - REPLACED DOOR AJAR SWITCH IN DRIVER DOOR AT 39,500 AND AGAIN 91,000 MILES. REAR DRIVER SIDE DOOR HAS PRODUCED THE SAME ISSUE AND IS NOW CONSISTENT FOR 1 MONTH.

07/22/2017
Components: ELECTRICAL SYSTEM
Incident Date: 02/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4BB******
Summary

I HAVE HAD MY DOOR AJAR SENSORS MALFUNCTION 3 SEPERATE TIMES. THIS ISSUE HAS BEEN FIXED TWICE UNDER WARRANTY. THIS 3RD TIME I HAVE BEEN QUOTED $800+ TO FIX THIS BECAUSE NOW BOTH DOORS ARE MALFUNCTIONING. THIS IS A HUGE ANNOYANCE AND A SAFETY HAZARD. THIS MAKES MY DOOM LIGHTS STAY ON AND WILL NOT ALLOW ME TO LOCK MY DOORS WHILE I AM USING MY CAR, WHICH IS EXTREMELY SCARY.

07/21/2017
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 04/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

DRIVER'S DOOR AJAR LIGHT STAYS ON ALONG WITH INTERIOR LIGHTS WHEN DOOR IS CLOSED

07/19/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1BB******
Summary

REAR DRIVER'S SIDE DOOR DOES NOT SHOW SHUT ON ALERTS BUT THE DOOR IS SHUT.

07/18/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5BB******
Summary

FUEL LINE LEAK

07/17/2017
Components: STRUCTURE
Incident Date: 06/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO WORK AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

07/17/2017
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 07/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND REMAINED LIT EVEN THOUGH THE DRIVER'S SIDE DOOR WAS CLOSED. THE CONTACT STATED THAT THE INTERIOR LIGHTING REMAINED ILLUMINATED AND CAUSED DECREASED VISIBILITY WHILE DRIVING. THE KINGSVILLE DEALER WAS CONTACTED, BUT WAS NOT REPAIRED DUE TO THE DIAGNOSTIC COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 10/24/17*LJ THE CONSUMER STATED THE DOORS WOULD NOT LOCK WHILE THE DRIVER WAS IN THE CAR, WHICH COULD BE A SECURITY ISSUE. IT COULD ALSO CAUSE THE BATTERY DIE. UPDATED 10/26/2017*JS

07/17/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC5BB******
Summary

THE DOOR LATCH INDICATOR CONTINUALLY SHOWS THAT THE DRIVER'S DOOR IS AJAR AT ALL TIMES. AS A RESULT, THE INTERIOR LIGHTS AND "DOOR OPEN " LIGHTS REMAIN LIT WHEN THE CAR IS TURNED OFF, DRAINING THE BATTERY. THE DOOR LOCKS DO NOT ENGAGE WHEN THE VEHICLE IS IN MOTION, A SAFETY ISSUE.

07/15/2017
Components: STRUCTURE
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK 4JC5B******
Summary

DOOR AJAR INDICATOR ALWAYS ON FOR DRIVER SIDE DOOR. AS A RESULT, THE INTERIOR LIGHTS STAY ON AND DOORS DON'T LOCK WHEN TRAVELLING.

07/14/2017
Components: UNKNOWN OR OTHER
Incident Date: 07/03/2017
Crash: No
Fire: No
Summary

THE DOOR AJAR WARNING LIGHT IS ALWAYS ON. CREATES VISABILITY ISSUE AT NIGHT BECAUSE INTERIOR LIGHT ON AND CAR WONT LOCK . I SEE MANY COMPLAINTS ABOUT THIS AS WELL

07/13/2017
Components: UNKNOWN OR OTHER
Incident Date: 07/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

THE DOOR AJAR LIGHT REMAINS ON FOR THE PASSENGER DOOR WHEN DOOR IS CLOSED AND PREVENTS THE DOOR FROM LOCKING WHILE DRIVING.

07/12/2017
Components: ENGINE
Incident Date: 06/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STARTED TO DECELERATE AND THE CHECK ENGINE WARNING INDICATOR FLASHED. AFTER APPROXIMATELY TWO MINUTES, THE VEHICLE PERFORMED NORMALLY. THE VEHICLE WAS TAKEN TO A FORD LINCOLN MERCURY DEALER IN FRANKLIN, TENNESSEE WHERE IT WAS DIAGNOSED THAT THE WATER PUMP FAILED AND THE WATER DESTROYED THE ENGINE. THE ENGINE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS-12638580-MM4M1H9. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

07/10/2017
Components: SERVICE BRAKES
Incident Date: 07/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

THE BREAKS DOESN'T STOP ALL THE WAY THE PART NEEDS CHANGE IS BRAKE BOOSTER BIG

07/07/2017
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 4T1BE32KX4U******
Summary

MY DRIVER DOOR OPEN LIGHT STAYS LIT SOMETIMES WHEN DOOR IS CLOSED. WHEN THIS HAPPENS DOORS WILL NOT LOCK WHEN VEHICLE IS PUT INTO GEAR. HAVE TO OPEN AND CLOSE DOOR NUMEROUS TIMES BEFORE IT GOES OUT. STARTED HAPPENING AROUND 8 MONTHS AGO AND NOW HAPPENS MORE FREQUENTLY.

07/06/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

THE DRIVER'S DOOR AJAR LIGHT REMAINS ON EVEN WHEN THE DOOR IS SECURE AND LATCHED.

07/03/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

PASSENGER DOOR AJAR WARNING WHEN DOOR APPEARS TO BE CLOSED TIGHTLY. AUTOMATIC LOCKS WILL NOT ENGAGE WHILE IN DRIVE BECAUSE WARNING LIGHT INDICATES PASSENGER DOOR IS AJAR. ADDITIONALLY, INTERIOR LIGHTS REMAIN ON WHEN IN DRIVE DUE TO PASSENGER DOOR AJAR WARNING WHICH PRESENTS A SIGNIFICANT HAZARD WHEN DRIVING AT NIGHT. PROBLEM HAS GOTTEN PROGRESSIVELY WORSE WITH TIME. BATTERY CAR HAD TO BE REPLACED BECAUSE INTERIOR LIGHTS WOULD REMAIN ON ALL NIGHT. OPENING AND RE-SHUTTING DOOR IS INCONSISTENT FIX. WD-40 NOT EFFECTIVE. NOT USING PASSENGER DOOR ONCE WARNING LIGHT TURNS OFF IS THE ONLY SURE WAY TO KEEP DOOR CLOSED. PASSENGER DOOR AJAR WARNING LIGHT REMAINS ON WHEN CAR IS IN MOTION OR STOPPED WHENEVER KEY IS IN IGNITION. WHEN CAR IS OFF AND KEY IS OUT, INTERIOR LIGHTS REMAIN ON INDEFINITELY, CAR IS ONLY ABLE TO BE LOCKED WHEN CAR IS OFF AND KEY IS OUT OF IGNITION.

07/01/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 06/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

DOOR AJAR ON FRONT PASSENGER DOOR AND INTERIOR LIGHTS AND EXTERIOR LIGHTS STAYING ON AND NOT BEING ABLE TO AUTOMATIC LOCKING MECHANISM AFTER YOU START DRIVING OR BEING ABLE TO LOCK THE CAR WHEN YOU PARK SAID VEHICLE. WAS TOLD BY DEALER FORD IS NOTORIOUS FOR THE FORD 2011 EDGE 3.5L V6 ELECTRICAL-SWITCH & RELAY DOOR OPEN WARNING RELAY WAS MAJOR PROBLEM WITH THIS VEHICLE . AND IT WILL KEEP THE COMPUTER OPEN AND WILL DRAIN THE BATTERY QUICKLY CAUSING THE VEHICLE TO DIE ON THE ROADSIDE AFTER OVER 1500 COMPLAINT TO FORD COMPANY THEY STATED NOT ENOUGH COMPLAINT .....THIS IS A SAFETY ISSUE IF YOU HAVE CHILDREN THEY CAN OPEN A UNLOCKED DOOR WHAT MORE PROOF DO YOU NEED FORD NOT TO RECALL THIS ISSUE AND FIX IT !!

06/30/2017
Components: POWER TRAIN,ENGINE
Incident Date: 06/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1BB******
Summary

THROTTLE BODY SUSPECTED: 2011 FORD 3.5L EDGE DECELERATING AND STALLING AT RANDOM. VEHICLE STRANDED IN MIDDLE OF ROADWAY UNTIL PUSHED TO SIDE OF THE ROAD. TURNING VEHICLE OFF THEN BACK ON CORRECTS ISSUE UNTIL THE NEXT RANDOM EVENT. THIS HAS HAPPENED 4 TIMES WITH THIS VEHICLE.

06/28/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOME LIGHT FAILED TO TURN OFF, WHICH DRAINED THE ELECTRICAL POWER. IN ADDITION, THE DOOR AJAR WARNING INDICATOR ILLUMINATED INTERMITTENTLY WHEN THE DOOR WAS CLOSED. THE INDEPENDENT MECHANIC WHO SOLD THE VEHICLE TO THE CONTACT DID NOT PERFORM DIAGNOSTIC TESTING. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING TO DETERMINE IF THERE WAS A MANUFACTURER CAMPAIGN TO SERVICE THE VEHICLE OR A SOLUTION TO PREVENT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

06/27/2017
Components: EXTERIOR LIGHTING
Incident Date: 05/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

DOOR AJAR LIGHT SAYS ON WHILE DRIVING - DOORS WILL NOT LOCK AND INTERIOR LIGHT STAYS ON IN PARK STARTED AT 36,000 MILES

06/27/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

DOOR AJAR LIGHT ALWAYS ON EVEN WHILE DOOR IS CLEARLY SHUT. DOORS WILL NOT LOCK WHILE DRIVING AND DOME LIGHTS STAY ON DRAINING BATTERY.

06/26/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2BB******
Summary

THE DRIVERS SIDE DOOR SWITCH THAT SENSES WHEN THE DOOR IS OPEN IS STUCK IN THE OPEN POSITION. THEREFORE THE COMPUTER THINKS THE DOOR IS OPEN AT ALL TIMES. THIS CAUSES THE OVERHEAD LIGHTS TO STAY ON WHEN THE CAR IS IN DRIVE, AND ALSO PREVENTS THE DOORS FROM BEING LOCKED WHILE THE ENGINE IS RUNNING. ONLINE SEARCHES INDICATE THIS IS A COMMON PROBLEM THAT'S NOT BEING ADDRESSED BY THE MANUFACTURER. THE DESIGN OF THE DOOR SWITCH SEEMS FAULTY, AS IT REQUIRES SIGNIFICANT LABOR TO DISASSEMBLE THE DOOR AND REPLACEMENT OF THE ENTIRE ASSEMBLY. THIS OCCURS WHILE CAR IS PARKED AS WELL AS WHEN IT IS IN MOTION.

06/23/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 06/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

THE DOOR AJAR LIGHT WON'T GO OFF.

06/19/2017
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC4BB******
Summary

THE DRIVERS SIDE DOOR SWITCH THAT SENSES WHEN THE DOOR IS OPEN IS STUCK IN THE OPEN POSITION. THEREFORE THE COMPUTER THINKS THE DOOR IS OPEN AT ALL TIMES. THIS CAUSES THE OVERHEAD LIGHTS TO STAY ON WHEN THE CAR IS IN DRIVE, AND ALSO PREVENTS THE DOORS FROM BEING LOCKED WHILE THE ENGINE IS RUNNING. ONLINE SEARCHES INDICATE THIS IS A COMMON PROBLEM THAT'S NOT BEING ADDRESSED BY THE MANUFACTURER. THE DESIGN OF THE DOOR SWITCH SEEMS FAULTY, AS IT REQUIRES SIGNIFICANT LABOR TO DISASSEMBLE THE DOOR AND REPLACEMENT OF THE ENTIRE ASSEMBLY.

06/18/2017
Components: SERVICE BRAKES
Incident Date: 06/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC0BB******
Summary

BRAKES FEEL LIKE THEY ARE NOT WORKING. AND MAKE A HISSING NOIES AND PETAL GOES ALL THE WAY TO FLOOR WHEN PUSHED. BOTH WHEN DRIVING OR AT A STAND STILL.

06/17/2017
Components: EXTERIOR LIGHTING
Incident Date: 06/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC5BB******
Summary

THE EMERGENCY FLASHERS TURN ON AT ANYTIME INCLUDING WHEN THE VEHICLE IS NOT RUNNING. THE ONLY WAY TO TURN OFF IS TO DISCONNECT WIRE. WE HAVE CAR IN TO GARAGE AND THEY HAD NEVER HEARD OF THIS HAPPENING BEFORE!! THEY 1ST SAID WOULD COST UP TO $600 BUT THEY DIDN'T KNOW WHAT PROBLEM WAS NOW THEY ARE SAYING A MODULE HAS TO BE REPLACED AND WILL COST OVER $1100. I DID SEE ON LINE WHERE THERE WAS A RECALL THAT STATED THE MODULE HAD TO BE REPLACED TO CORRECT ELECTRICAL PROBLEM, AND FORD WOULD TAKE CARE OF IT. I DON'T FEEL I SHOULD BE BILLED FOR THIS SINCE THEY KNOW THERE IS AN ELECTRICAL ISSUE AND MODULE IS ONLY FIX. THE CAR DOES NOT HAVE TO BE IN MOTION FOR THIS TO HAPPEN IT HAS HAPPENED EVEN WHEN THE CAR IS PARKED!!

06/14/2017
Components: EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 06/14/2017
Crash: No
Fire: No
Summary

PASSENGER DOOR AJAR LIGHT REMAINS ON AT ALL SPEEDS AND STATIONARY. SAFETY OF MYSELF AND CHILDREN ARE IN JEPARDY BECAUSE MY CAR NO LONGER LOCKS. WE WILL BE TRADING THIS VEHICLE IN. SAFETY ISN'T SOMETHING YOU RISK. EXTREMELY UPSETTING. WITH ALLL OF THE ISSUES POSTED THAT FORD HASN'T SENT A RECALL ON THIS.

06/11/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

MY "DOOR AJAR" CONTINUES TO STAY ON AND I CANNOT ALARM THE CAR AS IT SHOWS THE DRIVERS DOOR AS UNLOCKED. I FOUND OUT THAT THE LOCKING MECHANISM IS FAULTY AND WILL COST ME AROUND $450 TO CORRECT. FOR A 6-YEAR-OLD CAR, THIS SHOULD NOT HAVE GONE OUT SO SOON.

06/09/2017
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 04/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE INSTRUMENT PANEL CONSTANTLY INDICATED THAT THE REAR DRIVER SIDE DOOR WAS OPEN WHEN, IN FACT, THE DOOR WAS COMPLETELY CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

06/08/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 05/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

WHEN I SHUT MY DRIVER DOOR THE LIGHT COMES ON THE DASHBOARD SAYING "DRIVER DOOR AJAR". I HAVE TO KEEP SHUTTING/SLAMMING THE DOOR TO CLEAR ALARM. AT MOST IT WILL NOT GO OFF. WHEN I START TO DRIVE WITH ALL THE DOORS CLOSED ALL DOORS SHOULD LOCK AND THEY DON'T BECAUSE THE DOOR IS OPEN. I HAVE TWO YOUNG CHILDREN AND I DON'T THINK IT'S SAFE. WHEN I HIT MY KEY TO LOCK THE DOORS AFTER I GET OUT MY INTERIOR LIGHTS STAY ON WHICH IS CAUSING LOW BATTERY! THIS NEEDS TO BE FIXED! FOR YOU TO PROVIDE VEHICLES TO THE WORLD SAFETY IS A MUST AND THEIR ARE SO MANY OTHERS OUT THERE THAT HAS THIS PROBLEM WHY BE SO SLOW TO CORRECT IT!!

06/08/2017
Components: SERVICE BRAKES
Incident Date: 06/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC5BB******
Summary

BRAKES FELT WEAK AND MADE "HISSING" SOUND. TOOK CAR TO MECHANIC HAD NEW FRONT AND REAR BRAKES INSTALLED. DRIVING HOME NOTICED BRAKES STILL FELT SOMEWHAT WEAK AND HISSING SOUND STILL EXISTS. DID SOME RESEARCH AND FOUND FORD CUSTOMER SERVICE PROGRAM ISSUED FOR MY CAR DUE TO BAD BRAKE BOOSTER! NEVER NOTIFIED ABOUT THIS EXTREMELY DANGEROUS ISSUE. FOUND MANY POSTS FROM PEOPLE WHO HAS SERIOUS ISSUES WITH THIS. HOW IN THE WORLD COULD THE NTSB ALLOW FORD TO GET AWAY WITH NO RECALL??? IF SOMEONE DIES OR GETS SERIOUSLY INJURED FROM THIS ISSUE THE NTSB WILL BEAR SOME OF THE RESPONSIBILITY FOR THIS FOR ALLOWING FORD TO GET AWAY WITH NO RECALL. 13N02 ' EXTENDED WARRANTY COVERAGE ON BRAKE BOOSTER ' 2010-2013 FORD EDGE & LINCOLN MKX

06/07/2017
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2BB******
Summary

ONGOING ISSUE SINCE 03/2017, CAR ONLY HAS 64K MILES ON IT. DOOR AJAR LIGHT COMES ON AND STAYS ON WHEN DRIVER OR PASSENGER DOOR IS OPENED THEN CLOSED. THE DOME LIGHT STAYS ON WHILE CAR IS IN REVERSE ONLY TURNING OFF ONCE CAR IS IN DRIVE DANGEROUS WHEN BACKING AT NIGHT. THE BIGGER CONCERN IS NONE OF THE DOORS WILL STAY LOCKED WHEN THE CAR IS IN MOTION AND THIS DOOR AJAR LIGHT IS ON. THIS LIGHT STAYS ON ABOUT 90% OF THE TIME, OPENING AND CLOSING DOOR OVER AND OVER ON OCCASION WILL TURN IT OFF.

06/07/2017
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 06/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

MY 2011 FORD EDGE MY TOUCH SCREEN WENT BLACK. I WAS AWAY FROM HOME AND WITH A BLACK SCREEN I AM UNABLE TO SET TEMP OF HEAT OR AIR, OR CONTROL/MY WINDOW DEFROSTER/FOGGER.

06/04/2017
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 06/01/2017
Crash: No
Fire: No
Summary

DRIVER'S DOOR AJAR LIGHT STAYS ON EVEN AFTER DOOR IS CLOSED.

05/31/2017
Components: ELECTRICAL SYSTEM
Incident Date: 05/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

THE DOOR AJAR SENSOR NO LONGER IS WORKING. SAY MY VEHICLE HAS THE DRIVER DOOR OPEN EVEN WHEN IT IS CLOSED. IT IS CAUSING ISSUES WITH MY BATTERY DUE TO THE DOME LIGHT STAYING ON. IT ALSO WILL NOT STAY LOCKED, WHEN EVER I HIT THE LOCK BUTTON IT AUTOMATICALLY UNLOCKS ITSELF.

05/30/2017
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 05/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5BB******
Summary

ON 2011 FORD EDGE ON THE RIGHT FRONT PASSENGER DOOR, A "DOOR AJAR" WARNING COMES ON AND CANNOT BE TURNED OFF, EVEN WHEN THE DOOR IS REPEATED CLOSED. AFTER MANY TRIES, I HAVE BEEN ABLE TO GET IT TO TURN OFF. WHEN IT IS ON, THE CAR INTERIOR LIGHTS STAY ON, LEADING TO A DEAD BATTERY, AND ISSUES WITH LOCKING AND KNOWING IF THE DOOR IS REALLY CLOSED. THE "DOOR AJAR" LIGHT EVEN CAME ON ONCE WHEN THE CAR WAS STANDING AND DOOR HAD NOT BEEN TOUCHED

05/30/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

CODE P2111 OCCURS AND AT STOP LIGHT ENGINE APPEARS TO ALMOST STALL. WHILE DRIVING THE STABILITY CONTROL TUNS OFF, LOW OIL PRESSURE LIGHT COMES ON, AND CHECK ENGINE LIGHT COMES ON. PROBLEM GOES AWAY WHILE DRIVING AFTER A SECOND. AT THE STOP LIGHT, IT BEGINS EVERY TIME YOU COME TO THE STOP LIGHT. FORD SAYS NOTHING IS WRONG BUT THIS APPEARS TO BE ANOTHER THROTTLE BODY ISSUE WITH FORD EDGES.

05/27/2017
Components: STRUCTURE
Incident Date: 06/23/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

I BOUGHT THE EDGE BRAND NEW AND WHEN I WAS 1000 MILES OVER MY WARRANTY MY DOOR AJAR WOULD NOT GO OFF, SO MY INSIDE DOME LIGHTS STAY ON LONGER ALSO UNTIL YOU HIT THE OK BUTTON ON YOUR STEERING WHEEL, THEN IT WILL GO OFF IN A LITTLE WHILE, I CALLED THE DEALERSHIP AND THEY WANTED TO CHARGE ME TO LOOK AT IT, I CALLED FORD AND THEY DIDN'T WANT TO DO NOTHING EITHER. I HAVE NEVER HAD ANY PROBLEMS WITH MY DOOR ON MY VEHICLES IN ALL MY LIFE. THIS HAS GOT TO BE A RECALL, THIS IS THE MANUFACTURES PROBLEM, BECAUSE MINE VEHICLE WAS'NT EVEN A YEAR OLD AND I HAD THIS, HOPE THIS HELPS TO GET A RECALL.

05/25/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 05/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

RECEIVED INTERMITTENT TRACTION SYSTEM WARNINGS WHILE DRIVING 2011 FORD EDGE AND IN ADDITION TO THE WARNINGS CAR DROVE VERY DIFFERENTLY -LIKE IT WAS BOGGED DOWN AND ACCELERATION WAS DIFFICULT. IN ORDER TO CORRECT THE PROBLEM I PULLED OVER AND TURNED OFF CAR AND THEN TURNED IT BACK ON - ONCE I DID THAT THE WARNING WAS GONE AND THE CAR DROVE NORMALLY AGAIN. THIS ERROR WOULD POP UP RANDOMLY ON DIFFERENT DAYS AND WOULD BE RESOLVED WITH A POWER DOWN AND RESTART. THEN ANOTHER DAY I RECEIVED AWD WARNING AND WHEN THIS HAPPENED THE POWER TO THE WHEELS SEEMED TO DISAPPEAR AND THE CAR SEEMED TO JUST BE ROLLING SLOWLY SO I HIT THE GAS TO ACCELERATE AND THE CAR DID NOTHING NO ACCELERATION. I PULLED THE CAR OVER AND SHUT IT OFF AND TURNED IT BACK ON AND THE ERROR WAS GONE AND THE CAR DROVE NORMALLY. THESE ERRORS SCARED ME AS I DRIVE ON THE HIGHWAY WITH MY SMALL KIDS AND IF IT HAPPENED ON THE HIGHWAY I AM CERTAIN A CAR SUDDENLY LOSING ACCELERATION IN HIGHWAY TRAFFIC COULD LEAD TO A CRASH/TRAGEDY. I TOOK THE CAR IN TO A LOCAL FORD DEALER AND WAS TOLD THAT THE DIAGNOSTICS DID NOT SHOW ANYTHING HOWEVER THROUGH THEIR RESEARCH THEY DETERMINED THAT A SOFTWARE UPGRADE MIGHT RESOLVE THE PROBLEM. WHY IS THIS NOT A RECALL? I DO NOT UNDERSTAND WHY I THE CUSTOMER AM HELD RESPONSIBLE TO PAY FOR THE LABOR FOR A SOFTWARE UPGRADE. IF THERE IS DOCUMENTATION TO SUPPORT THAT A SOFTWARE UPGRADE CAN RESOLVE THESE ISSUES AND KEEP THE CUSTOMER SAFE SHOULD A RECALL NOT BE ISSUED TO HELP PREVENT A CUSTOMER LOSING POWER TO THEIR CAR AND MAYBE RESULTING IN A CRASH. I THINK THIS WARRANTS AN INVESTIGATION. I HOPE I CAN AT LEAST PUT THE WORD OUT THERE TO OTHER FORD OWNERS TO RAISE AWARENESS AND HOPEFULLY GAIN A RECALL SO THAT NO ONE IS INJURED AS A RESULT OF THIS.

05/25/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXBB******
Summary

THE DRIVER DOOR AJAR LIGHT DOES NOT GO OFF WHEN THE DOOR IS SHUT. THIS STARTED AS AN INTERMITTENT PROBLEM BACK IN MARCH, 2017 BUT NOW HAPPENS ALMOST EVERY TIME. EVEN IF IT DOES GO OFF WHEN THE DOOR SHUTS, IT NOW COMES BACK ON WHILE DRIVING. WHEN THE DOOR AJAR LIGHT IS ON, THE DOORS CANNOT BE LOCKED AND THE INTERIOR LIGHTS STAY ILLUMINATED. THIS HAPPENS WHEN EXITING THE CAR AS WELL WHICH AGAIN DOES NOT ALLOW IT TO BE LOCKED AND THE INTERIOR LIGHTS STAY ON DRAINING THE BATTERY. I'VE BEEN TOLD THAT THIS IS A VERY WELL KNOWN ISSUE BUT FORD HAS DECIDED NOT TO DO A RECALL. CUSTOMERS ARE HAVING TO PAY FOR THE REPLACEMENT OF THE SENSORS ON THEIR OWN WHICH IS ANYWHERE FROM $450 - $600. WHILE THERE ARE NO "SAFETY" ISSUES INVOLVED WITH THIS FAULTY SENSOR, IT DOESN'T MAKE SENSE THAT FORD WOULD NOT CORRECT THIS ISSUE AFTER BUILDING IN ALL THE "SAFETY" FEATURES AROUND THE LOCKING PROCESS AND MECHANISMS.

05/23/2017
Components: EXTERIOR LIGHTING
Incident Date: 05/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5BB******
Summary

ON 5/20/17 WE NOTICED THE DOOR AJAR LIGHT WAS ON AND INTERIOR DOME LIGHT STAYED ON WHILE DRIVING. STOPPED THE CAR, OPENED AND CLOSED EACH DOOR, SOMETIMES SEVERAL TIMES AND SEEMED TO BE THE DRIVER'S SIDE BACK DOOR. LIGHTS ALL FINALLY WENT OFF. THE NEXT DAY THE ISSUE RETURNED - DOME LIGHT REMAINED ON FOR 1.5 DAYS AND DOOR AJAR LIGHT WAS ALSO ON. THE NIGHT OF 5/22 MY HUSBAND DIRECTED MY SON TO TRY SOMETHING WITH THE DOOR LATCH ON THAT DOOR AND THAT GOT THE LIGHTS TO GO OFF AGAIN. IT'S DANGEROUS TO DRIVE THE CAR AT NIGHT WHEN THE INTERIOR LIGHTS WON'T GO OFF NOT TO MENTION THAT THIS WILL CAUSE BATTERY DRAINAGE.

05/22/2017
Components: ELECTRICAL SYSTEM
Incident Date: 01/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AK8BB******
Summary

DRIVERS DOOR LOCK STAYS OPEN WHEN DOOR IS CLOSED, DOOR AJAR WARNING LIGHT STAYS ON ALL THE TIME I'M DRIVING, DOME LIGHTS STAY ON WHEN I START DRIVING AND FINALLY GO OFF, DOME LIGHTS AND PARKING LIGHTS ARE ON FOR AN EXTENDED PERIOD AFTER I HAVE PARKED THE CAR. I FEEL THIS IS A SAFETY ISSUE BECAUSE WHEN I START DRIVING ALL THE LIGHTS IN THE CAR ARE ON AND I CAN'T TELL IF ON GOING TRAFFIC IS COMING OR NOT AT NIGHT, VERY DANGEROUS FOR ANYONE GOING THROUGH THIS PROBLEM.

05/22/2017
Components: STRUCTURE
Incident Date: 05/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

THE DOOR AJAR LIGHT CAME ON AND MY DRIVERS DOOR WAS SHUT. EVENTUALLY THE LATCH COMPLETELY FELL OFF AND THE DOOR HANDLE TOO. WE COULDN'T OPEN THE DRIVERS SIDE DOOR OR ROLL THE WINDOW DOWN. THIS IS A KNOWN RECALL ISSUE WITH OTHER FORD VEHICLES.

05/19/2017
Components: ENGINE
Incident Date: 05/17/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED WHICH LOCATED THE FAILURE AT THE WATER PUMP THAT CAUSED THE FLUID TO LEAK INTO THE ENGINE. THE DEALER ADVISED THAT THE ENGINE NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 101,000.

05/16/2017
Components: STRUCTURE
Incident Date: 05/06/2017
Crash: No
Fire: No
Summary

FORD EDGE 2011 - DOOR AJAR WHEN DOOR IS CLOSED. VERY POOR CONSTRUCTION OF THIS PART. THE DOOR SENSOR IS LOCATED IN THE DOOR LATCH. THE DOOR AJAR WILL NOT LET YOU LOCK YOUR CAR DOORS AND ALSO KEEPS YOUR OVERHEAD DOME LIGHT ON THEREFORE DRAINING YOUR CAR BATTERY. FORD SHOULD RECALL THIS AS THEY KNOW IT IS A HUGE PROBLEM AND A DEFECTIVE PART. THIS CAN HAPPEN ON ALL DOORS AND AT $500 EACH YOU ARE HAVING TO PAY $2,000.00 JUST TO KEEP THIS FROM DRAINING YOUR BATTERY. HOW CAN ANYONE THINK THIS IS OK? I NEVER EVEN USE MY BACK SEAT AND MY CAR ONLY HAS 83,000 MILES. IF YOU HAVE AN EXTENDED WARRANTY , STRANGE IT DOES NOT COVER THIS. YOU CAN ONLY BUY THIS PART FROM FORD. THIS IS NOT RIGHT . FORD USED FAULTY PARTS., YET THEY SEEM TO THINK IT'S OK BECAUSE THEY SAID THERE ARE NO RECALLS BECAUSE NO ONE DIED. IS THAT WHAT IS TAKES TO HAVE A RECALL ? FORD KNOWS THIS IS WRONG, YET WILL NOT RECALL BECAUSE THEY DON'T HAVE TO.

05/16/2017
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

MY PASSENGER DOOR AJAR LIGHT STAYS ON WHEN THE CAR IS MOVING OR PARKED.

05/15/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
Incident Date: 08/01/2016
Crash: No
Fire: No
Summary

WHEN DRIVER SIDE DOOR IS SHUT LIGHT STAYS ON AND SAYS DOOR IS AJAR, MAKES BATTERY RUN OUT OF JUICE. PASSENGER SIDE AIR BAG IS OFF AT ALL TIMES EVEN WHEN PASSENGER IS SITTING IN SEAT.

05/07/2017
Components: UNKNOWN OR OTHER
Incident Date: 05/07/2017
Crash: No
Fire: No
Vehicle Identification Number: MDK3GC0BBA9******
Summary

REAR DRIVERS SIDE DOOR LATCH IS MALFUNCTIONING. THE SENSOR LIGHT IN THE INSTRUMENT PANEL CONTINUALLY SAYS DOOR OPEN AND THE INTERIOR LIGHTS STAY ON WHILE DRIVING. THIS SIGNIFICANTLY IMPACTS NIGHTTIME VISIBILITY AND CREATES UNSAFE DRIVING CONDITIONS.

05/07/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

"DOOR AJAR" SENSOR ON DRIVER'S DOOR NOT SENSING WHEN DOOR IS SHUT CAUSING DOORS NOT TO LOCK AUTOMATICALLY WHEN IN MOTION AT ANY SPEED AND CAUSING BATTERY DRAINAGE AS LIGHTS WILL NOT TURN OFF AFTER BEING LOCKED WHEN PARKED, WHICH ALSO EXPOSES CONTENTS OF VEHICLE FOR POTENTIAL THEFT.

05/06/2017
Components: EXTERIOR LIGHTING
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC3BB******
Summary

FRONT DRIVER SIDE DOOR SWITCH DOES NOT OPERATE PROPERLY CAUSING FALSE INDICATION THAT DOOR IS NOT CLOSED. WARNING INDICATOR CAN BE OVERRIDDEN BUT THIS CAN CAUSE A POTENTIAL HAZARD IF DRIVER ROUTINELY IGNORES INDICATOR AND THE DOOR IS NOT ACTUALLY LATCHED. BASED ON MY ON LINE SEARCH THIS IS A COMMON PROBLEM WITH THIS MODEL. I CONSIDER THIS A SERIOUS SAFETY ISSUE. THIS ISSUE SHOULD BE INVESTIGATED FOR A POTENTIAL RECALL. THIS CONDITION EXISTS WHILE THE CAR IS STATIONARY OR IN MOTION.

05/05/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/21/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. UPON STARTING THE VEHICLE, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND CHIMED. THE CONTACT ATTEMPTED TO LOCK THE DOORS, BUT THE LOCKS FAILED. THE DEALER DIAGNOSED THAT THE LATCH MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.

05/03/2017
Components: ELECTRICAL SYSTEM
Incident Date: 03/02/2017
Crash: No
Fire: No
Summary

DRIVER DOOR AJAR! WHEN THE DOOR IS CLOSED! UHH LEFT ME STRANDED TWICE BECAUSE IT RAN DOWN MY BATTERY.. THERE NEEDS TO BE A RECALL! PAID TOO MUCH FOR THIS VEHICLE!

04/30/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 04/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9BB******
Summary

DRIVER DOOR AJAR LIGHT STAYS ON AND WONT GO OFF AFTER SEVERAL ATTEMPTS. DOOR IS FOR SURE SHUT AND LIGHTS STAY ON AND DOORS WILL NOT LOCK. THIS IS DANGEROUS, ESPECIALLY WITH SMALL CHILDREN IN THE CAR.

04/28/2017
Components: ELECTRICAL SYSTEM
Incident Date: 10/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

DOOR AJAR LIGHT KEEP BEING ON AND I CANNOT FIND THE PROBLEM. THE DOOR IS SHUT BUT LIGHT STAYS ON. IT KEEPS RUNNING MY BATTERY DOWN AND HAS BEEN A PROBLEM FOR 6 MONTHS.

04/26/2017
Components: STRUCTURE
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4BB******
Summary

DRIVER SIDE DOOR AJAR LIGHT IS ON . HAVE TO DRIVE AFTER SUNSET WITH DOME LIGHT ON. REPAIR BY FORD DEALER ON 7/2016 AND AGAIN ON 4/2017

04/26/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Incident Date: 01/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4GC7BB******
Summary

DOOR AJAR SWITCH NOT WORKING PROPERLY

04/20/2017
Components: ELECTRICAL SYSTEM
Incident Date: 04/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXBB******
Summary

DOOR AJAR LIGHT KEEPS COMING ON. DRAINS BATTERY, CAN'T LOCK DOOR IN FEAR OF ALARM GOING OFF. FIRST TIME AT 4:30 AM! CAN BE STATIONARY OR MOVING

04/20/2017
Components: ELECTRICAL SYSTEM
Incident Date: 11/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC4BB******
Summary

DOOR AJAR WARNING FRONT DRIVER PASSENGER DOORS REMAIN ON WITH DOORS CLOSED. DOORS WILL NOT LOCK AND INTERIOR LIGHTS REMAIN ON WHILE CAR IS STOPPED AND IN MOTION.

04/19/2017
Components: STRUCTURE
Incident Date: 04/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

DRIVERS SIDE DOOR LATCH IS DEFECTIVE. THE DOOR AJAR SIGNAL ILLUMINATES, BUT THE DOOR IS NOT AJAR OR IF IT IS CANNOT BE CLOSED.

04/18/2017
Components: STRUCTURE
Incident Date: 04/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9BB******
Summary

THE DRIVERS SIDE REAR DOOR AJAR LIGHT STAYS ON AFTER OPENING AND CLOSING THE DOOR. DOOR AJAR LIGHT COMES ON RANDOMLY AND WILL SOMETIMES GO OUT AFTER OPENING AND CLOSING THE DOOR AFTER SEVERAL ATTEMPTS. THE DOOR AJAR LIGHT WILL COME ON AFTER THE CAR HAS BEEN STATIONARY FOR BOTH SHORT AND LONG PERIODS OF TIME. THE DOME LIGHT WILL STAY ON IF THE DOOR AJAR LIGHT STAYS ON. WE HAD THE SAME ISSUE HAPPEN WITH THE DRIVERS SIDE DOOR AND HAD TO PAY TO HAVE IT REPLACED. THIS IS APPARENTLY A DEFECTIVE PART FOR THIS YEAR AND MODEL AND WOULD LIKE TO HAVE IT REPLACED.

04/17/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/03/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE DRIVER SIDE DOOR REMAINED OPEN AND THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS COVERED BY THE WARRANTY. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000. THE VIN WAS NOT PROVIDED.

04/14/2017
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

THE APIM IS BAD, NO RADIO, CAN TURN HEAT/AIR ON BUT CANNOT CONTROL, DOESN'T LIGHT UP PAYING FOR SIREN RADIO AND CANNOT USE IT. THOUGHT IT WAS SOMETHING SIMPLE, FOUND OUT DIFFERENT. HAD BACK UP CAMERA FIXED PREVIOUSLY AND THE NEXT THING WAS THIS PROBLEM.

04/12/2017
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

I NOW HAVE HAD 2 DOOR SENSORS GO BAD. I KNOW OF MANY PEOPLE WITH FAULTY SENSORS. THIS NOT ONLY IS A SAFETY HAZARD BECAUSE THE DOME LIGHTS NEVER GO OUT, BUT YOU NEVER KNOW THE TRUE POSITION OF THE DOORS. THE CARS DOME LIGHTS STAY ON AFTER YOU GET OUT AND LOCK IT CAUSING DEAD BATTERIES! I'VE HAD TO REPLACE TWO BATTERIES AND A DOOR SENSOR ALREADY. THIS IS RIDICULOUS. NOT TO MENTION VERY EXPENSIVE. I JUST BOUGHT A HOUSE AND HAD A BABY.

04/11/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR SENSOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 121,000.

04/11/2017
Components: ELECTRICAL SYSTEM
Incident Date: 03/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMD3GC6BBA******
Summary

FAULTY DOOR LATCH ON DRIVER SIDE. DASH DISPLAY INDICATES DOOR AJAR WHEN IT IS CLOSED. BECAUSE OF THIS PROBLEM THE DOME LIGHT STAYS ON AND RUNS DOWN THE BATTERY. DANGEROUS TO DRIVE WITH DOME LIGHT ON. THIS HAPPENS INTERMITTENTLY AND IT IS MY UNDERSTANDING THIS IS A ONGOING PROBLEM WITH THIS AND OTHER MODEL FORD VEHICLES.

04/07/2017
Components: STRUCTURE
Incident Date: 01/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

DRIVERS DOOR LATCH HAD TO BE REPLACED AS THE WARNING LIGHT ON THE DASH WOULD NOT GO OFF AND EVENTUALLY THE DOOM LIGHT STAYED ON OVER NIGHT AS WELL. IF THE CAR WAS RUNNING, THE WARNING LIGHT WAS ON.

04/07/2017
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 01/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT, BUT EVENTUALLY EVOLVED TO A CONSISTENT FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,100. THE CONSUMER REQUESTED A NON-TAKATA REPLACEMENT FOR THE AIRBAG RECALL. UPDATED 08/10/2017*JS

04/05/2017
Components: UNKNOWN OR OTHER
Incident Date: 04/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC8BB******
Summary

DOOR AJAR WARNING LIGHT IS ALWAYS ON, THIS KEEP LIGHTS IN THE VEHICLE ON AND WILL NOT ALLOW DOORS IN VEHICLE TO BE LOCKED WHILE CAR IS MOVING. FORD SHOULD FIX THIS PROBLEM THROUGH A RECALL.

04/03/2017
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 08/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC8BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S DOOR AJAR WARNING INDICATOR ILLUMINATED. AS A RESULT, ALL THE DOORS FAILED TO AUTOMATICALLY LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 130,000.

03/31/2017
Components: POWER TRAIN,ENGINE
Incident Date: 11/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE TURNING THE VEHICLE WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE STALLED AND THE CHECK ENGINE AND POWER TRAIN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART ON THE SECOND ATTEMPT, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

03/30/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC8BB******
Summary

BOTH WHEN THE CAR IS STATIONARY AND MOVING THE DRIVER'S SIDE DOOR WILL BE CLOSED BUT THE DASHBOARD INDICATOR WILL SAY THE DRIVER'S SIDE DOOR IS AJAR DESPITE THE DOOR BEING SECURELY CLOSED. THIS RESULTS IN THE INTERIOR OVERHEAD LIGHTS STAYING ON FOR UP TO FIVE MINUTES. ADDITIONALLY, THE DOORS WILL NOT LOCK DESPITE TRYING TO LOCK THEM USING THE LOCKING BUTTON LOCATED ON THE DOOR OR THE KEY FOB. THIS BEGAN HAPPENING ABOUT A YEAR AGO IN MARCH 2016. I KNOW MANY OTHER 2011 FORD EDGE DRIVERS SUFFER FROM THIS SAME PROBLEM. THIS IS A SAFETY HAZARD BECAUSE THE LIGHTS REMAIN ON MAKING IT DANGEROUS TO DRIVE AT NIGHT AND DRAINS THE BATTERY LEAVING THE DRIVER STRANDED DUE TO A DEAD BATTERY. THE UNLOCKED DOORS COULD RESULT IN SOMEONE OPENING THE DOOR IN A DANGEROUS NEIGHBORHOOD AND FORCING THE DRIVER OR PASSENGER FORM THE VEHICLE. THIS NEEDS TO BE FIXED IMMEDIATELY OR FORD WILL NO LONGER RECEIVE MY BUSINESS.

03/28/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXBB******
Summary

THE DRIVER SIDE FRONT DOOR WILL CLOSE PROPERLY, YET THE DASHBOARD DISPLAYS A DOOR AJAR SIGNAL AND CHIMES TO WARN THE DOOR IS NOT COMPLETELY CLOSED. THIS ISSUE WILL NOT ALLOW THE AUTOMATIC DOOR LOCK MECHANISM TO ENGAGE, THEREFORE CREATING A SAFETY CONCERN WHEN THE VEHICLE IS IN MOTION. MOREOVER, WHEN ATTEMPTING TO SECURE THE VEHICLE WITH THE REMOTE DOOR LOCK KNOB, THE VEHICLE WILL REMAIN UNLOCKED. THIS ISSUE HAS BEEN CONFIRMED BY COUNTLESS FORD EDGE OWNERS. THIS IS THE SECOND TIME THIS HAPPENS. IT WAS ORIGINALLY DONE UNDER WARRANTY WHEN THE VEHICLE HAD LESS THAN 36000 MILES. IT HAS 69000 MILES NOW.

03/27/2017
Components: UNKNOWN OR OTHER
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

REAR PASSENGER DOOR AJAR SENSOR - THE SENSOR COMES ON SEVERAL TIMES A WEEK EVEN THOUGH THE REAR PASSENGER DOOR IS COMPLETELY CLOSED (NO ONE RIDES IN THE BACK SEAT SO I KNOW IT IS NOT BEING OPENED MANUALLY). THIS STARTED HAPPENING AROUND NOVEMBER 2016. I AM NOT SURE IF THE ISSUE IS WITH THE DOOR LATCH OR THE SENSOR ITSELF. WHEN THIS OCCURS, THE INTERIOR LIGHTS STAY ON, WHICH IS DISTRACTING, ESPECIALLY AT NIGHT. I AM WORRIED THAT THE DOOR MAY FLY OPEN WHILE I AM DRIVING. THIS IS A SAFETY HAZARD. I SAW THERE ARE TENS OF THOUSANDS OF COMPLAINTS ABOUT THIS ISSUE. IT SHOULD BE RECALLED SO FORD CAN FIX IT FOR FREE.

03/25/2017
Components: ELECTRICAL SYSTEM
Incident Date: 04/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

DRIVER DOOR AJAR. INTERIOR LIGHT STAYS ON. CANNOT LOCK DOOR. BATTERY DRAINS. HAVE BEEN TO SERVICE ONCE ALREADY, COST $250.00 AND ISSUE IS NOT RESOLVED.

03/24/2017
Components: ELECTRICAL SYSTEM
Incident Date: 10/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5BB******
Summary

THE REAR PASSENGER DOOR ON THE DRIVER SIDE OF MY 2011 FORD EDGE CONTINUOUSLY SHOWS ON THE DASH THAT THE DOOR IS AJAR EVEN WHEN IT IS NOT. I HAVE TO STOP, GET OUT OF THE CAR, OPEN AND CLOSE IT (SOMETIMES MULTIPLE TIMES) TO GET IT TO SHUT OFF. DESPITE BEING VERY ANNOYING, IT IS ALSO CAUSING MY BATTERY TO WORK EXTRA HARD BECAUSE IF YOU DON'T GET THE WARNING INDICATOR TO SHUT OFF WHEN YOU PARK THE CAR, THE SEVERAL OF THE CAR LIGHTS WILL STAY ON. IT IS ALSO DISTRACTING TO SEE THIS WARNING LIGHT ON THE DASH WHILE DRIVING THE CAR.

03/23/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO LATCH CORRECTLY AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH SENSOR WAS MALFUNCTIONING AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE ISSUE PERSISTED. THE VEHICLE WAS TAKEN BACK AND FORTH TO THE DEALER SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

03/23/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 03/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

THROTTLE BODY RECALL. FORD HAS REPLACED THE THROTTLE BODY TWICE ALREADY AND MY CAR IS ONCE AGAIN ACTING UP. I PRESS THE GAS AND THE CAR DOES NOT GO. HAS CAUSED ME TO HAVE SOME VERY CLOSE CALLS TO GETTING INTO SERIOUS ACCIDENTS. BROUGHT MY CAR INTO FORD ONCE AGAIN AND THEY CANNOT FIND THE PROBLEM. I HAD STOPPED TO TAKE A LEFT AT A BUSY INTERSECTION, A TRUCK WAS COMING FROM THE RIGHT. I GO TO PRESS THE GAS AND THE CAR WOULDN'T GO AND THEN ALL OF A SUDDEN FELT LIKE IT KICKED INTO GEAR. I HAD ROLLED FORWARD SLIGHTLY AND WAS NEARLY HIT BY THIS ONCOMING TRUCK. THE NEXT TIME I PRESSED THE GAS TO GO, IT WENT JUST FINE.

03/21/2017
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 03/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC5BB******
Summary

DRIVING IN MIDDLE LANE ON HIGHWAY DURING RUSH HOUR AND SUDDENLY LOST ACCELERATION. THANKFULLY I WAS ABLE TO AVOID BEING REAR ENDED AND COAST TO SHOULDER OF HIGHWAY. AFTER TURNING THE CAR ON ANF OFF A COUPLE OF TIMES, THE CAR RESPONDED WHEN I PUSHED ACCELERATOR. I WAS ABLE TO DRIVE A 1/10 OF A MILE TO A LINCOLN DEALER AND LEAVE MY CAR THERE. AFTER GOOGLING THE ISSUE, I SEE MANY PEOPLE HAVE HAD THIS ISSUE WITH FORDS, SOME HAVE BEEN RECALLED, SOME HAVE HAD WARRANTIES EXTENDED TO FIX..(EVEN A CLASS ACTION LAW SUIT EXISTS!) BUT, I RECEIVED NO NOTIFICATION FROM FORD THAT THIS COULD BE AN ISSUE. I ALSO DISCOVERED THAT QUITE A FEW PEOPLE SAY THEY WERE IN ACCIDENTS DUE TO THIS ISSUE.THIS IS EXTREMELY DANGEROUS AND I NARROWLY ESCAPED CAUSING A MULTI CAR ACCIDENT!! FORD NEEDS TO BE FORCED TO FIX THIS ISSUE IMMEDIATELY AND TO NOTIFY ALL THOSE IN DANGER BEFORE SOMEONE GETS KILLED!!

03/17/2017
Components: ELECTRICAL SYSTEM
Incident Date: 02/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5BB******
Summary

THE DOOR AJAR LIGHT STAYS ON WHEN THE FRONT PASSENGER DOOR IS CLOSED. IT IS VERY INTERMITTENT. THE DOOR IS CLOSED, BUT THE DOOR AJAR WARNING LIGHT REMAINS ON. THIS IS A PROBLEM WHEN GETTING OUT OF THE VEHICLE BECAUSE THE DOME LIGHTS AND THE LIGHTS UNDER THE OUTSIDE OF THE MIRRORS REMAIN ON. THE SECOND ISSUE IS WHEN YOU USE THE KEY FOB TO LOCK THE CAR, IT BEEPS TWICE SAYING THE DOOR IS STILL OPEN AND WILL NOT LOCK. IT IS A SAFETY ISSUE BECAUSE OF THE FALSE SENSE THAT YOU HAVE SECURED YOUR VEHICLE, BUT CANT BECAUSE OF A SENSOR PROBLEM. IT COME ON AS SOON AS YOU OPEN THE DOOR TO GET IN THE VEHICLE TO GO SOMEWHERE. THE PROBLEM IS THE DOOR AJAR SENSOR IS BUILT INTO THE DOOR LATCH ITSELF AND HAVE READ THAT THE COST TO REPLACE WITH LABOR IS JUST OVER $400 DOLLARS. IF THIS HAPPENS IN THE REMAINING 3 DOORS OR THE HATCH THAT WOULD END UP COSTING OVER $2,000 DOLLARS OVER THE LIFE OF THE VEHICLE. I HAVE NEVER PAID THAT PRICE FOR NORMAL WEAR AND TEAR ON A VEHICLE.

03/17/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 12/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AK5BB******
Summary

THE DOOR AJAR LIGHT STAYS ON EVEN WHEN THE DOORS ARE CLOSED. THIS THEN DRAINS BATTERY AND LEAVES DRIVER STRANDED. IT ALSO KEEPS THE INTERIOR LIGHTS FROM SHUTTING DOWN BECAUSE THE SYSTEM THINKS THE DOOR IS AJAR. IT DOESN'T MATTER IF THE CAR IS RUNNING OR NOT THIS HAPPENS.

03/16/2017
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 12/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

REALLY TWO COMPLAINTS: 1) DASH/CENTER CONSOLE LIGHTS NOT SHUTTING DOWN PROPERLY AND REPEATEDLY TURN ON/OFF WHEN CAR IS TURNED OFF. RESULTS IN BATTERY DRAW AND FREQUENT DEAD BATTERIES AND 2) DOOR LATCH WARNING LIGHT WILL NOT TURN OFF AND DOORS DO NOT LOCK PROPERLY WHEN BEING DRIVEN.

03/16/2017
Components: ELECTRICAL SYSTEM
Incident Date: 11/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5BB******
Summary

THE "MY FORD TOUCH" SYSTEM COMPLETELY SHUT DOWN, STARTING IN NOV. 2015. THE SYSTEM CONTROLS REAR VIEW CAMERA AND HANDS FREE CELL CALLS AMONG OTHER THINGS. THE SYSTEM CAME BACK ON AND AGAIN FAILED AT VARIOUS TIMES THROUGH 2016. I HAD TO REMOVE THE BATTERY CONNECTION AND RECONNECT , AS DIRECTED IN FORD WEBSITE ( KEY RESET). IT AGAIN FAILED IN JAN 2017 AND FINALLY IT FAILED COMPLETELY MARCH 2017. I NEVER RECEIVED ANY COMMUNICATION REGARDING UPDATES TO THE SYSTEM. WHEN YOU GET USED TO THE REAR VIEW CAMERA SYSTEM AND HANDS FREE CALLS , IT IS A MAJOR SAFETY CONCERN WHEN IT IS NOT AVAILABLE.

03/16/2017
Components: SERVICE BRAKES
Incident Date: 03/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC3BB******
Summary

I RECEIVED A RECALL FOR THE BREAK BOOSTER AND HAD IT REPAIRED AUGUST 2015. IN DECEMBER 2016, THE PART FAILED AGAIN, AS I WAS DRIVING DOWN THE MOUNTAIN AND WAS OUT OF WARRANTY, HAD TO PAY 700.00 FOR REPAIR. ON MARCH 15, 2017, PART FAILED, WHILE I WAS PARKING AGAIN, WHICH IT IS COVERED BY WARRANTY, HOWEVER, THERE IS SOMETHING SERIOUSLY WRONG FOR THE BRAKE SYSTEM TO CONTINUALLY FAIL AND FORD DOES NOT WANT TO RESPOND TO MY CONCERN.

03/12/2017
Components: AIR BAGS,SEAT BELTS,STRUCTURE
Incident Date: 10/14/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

ON OCTOBER 2016, THE DRIVER WAS WESTBOUND ON 2 LANE ROUTE 40 NEAR SPRINGFIELD, OHIO. A MEDICAL CONDITION CAUSED THE DRIVER TO PASS OUT. THE AUTO VEERED OFF THE ROAD INITIALLY TRAVELING APPROXIMATELY 40 MILES PER HOUR. IT CROSSED THROUGH A YARD AND HIT NOSE FIRST INTO A HILL. ALMOST $10,000 WORTH OF DAMAGE WAS CAUSED TO THE FRONT END OF THE VEHICLE. THE AIRBAG DID NOT INFLATE AND THE DRIVER SUSTAINED HEAD AND FACIAL INJURIES DUE TO CONTACT WITH THE STEERING WHEEL. THE DRIVER ALSO SUSTAINED DEEP BRUSING TO THE CHEST DUE TO THE SEAT BELT RESTRAINT. WE ARE INTERESTED TO KNOW WHY THE AIRBAG DID NOT INFLATE AND PROTECT THE DRIVER. THE HEAD INJURIES AND VISION PROBLEMS CONTINUE TO RESTRICT THE DRIVER FORM BEING ABLE TO DRIVE AGAIN.

03/12/2017
Components: STRUCTURE
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

DOOR AJAR LIGHT ON ALL THE TIME DUE TO A FAULTY DOOR LATCH. THIS ISSUE CAUSES THE INTERIOR LIGHTS TO STAY ON DRAINING THE BATTERY AND CAUSING A HAZARD WHEN DRIVING AT NIGHT. ALSO, THE DOORS WILL NOT LOCK WHEN DRIVING, WHICH CAN BE A HAZARD IN CERTAIN SITUATIONS. THE COST TO MAKE THIS REPAIR THROUGH FORD IS APPROXIMATELY $400, WHICH I DO NOT HAVE IN MY BUDGET. PLEASE DO A RECALL FOR THIS PROBLEM, SINCE IT SEEMS TO BE A RECURRING ISSUE FOR THIS MODEL. PROBLEM BEGAN AS INTERMITTENT AND HAS NOW BECOME CONSTANT. FIRST NOTICED PROBLEM AROUND JULY OF 2016

03/09/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC8BB******
Summary

YESTERDAY, I REPORTED ISSUE WITH DRIVER SIDE "DOOR AJAR" INDICATOR LIGHT NOT TURNING OFF. TOOK THE CAR TO FORD DEALER TODAY AND WAS TOLD, UPON INSPECTION, THAT THE PASSENGER SIDE "DOOR AJAR" SWITCH IS ALSO BEGINNING TO FAIL. THEY WANTED OVER $500 TO FIX EACH SWITCH. IF BOTH DOOR PARTS ARE FAILING AT THE SAME TIME, THIS IS NOT A COINCIDENCE. I INFORMED THEM THAT I RESEARCHED THE ISSUE AND FOUND THAT THE NHTSB RE-OPENED INVESTIGATION INTO THIS ISSUE AFTER RECEIVING MORE THAN 1500 COMPLAINTS AND THEY SAID THAT THEY WEREN'T TOLD TO ISSUE A RECALL YET, SO THE REPAIR IS NOT COVERED. THESE PARTS ARE OBVIOUSLY DEFECTIVE- WHY ARE CUSTOMERS HAVING TO PAY OUT OF POCKET FOR REPAIRS?? BAD ENOUGH WE SUFFER THE INCONVENIENCE OF BEING WITHOUT CARS FOR REPAIR TIME. NHTSB NEEDS TO STEP IN AND FORCE FORD TO ISSUE A RECALL. OBVIOUSLY FORD WILL NOT DO IT ON THEIR OWN.

03/09/2017
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

THE DRIVER'S SIDE DOOR SENSOR IS BROKEN, CAUSING THE CAR TO KEEP INTERIOR LIGHTS ON FOR EXTENDED PERIODS OF TIME EVEN WHEN THE CAR IS ON AND DRIVING. THIS CAUSES DIFFICULTY DRIVING IN THE DARK AS VISION IS HINDERED. THE LIGHTS ALSO STAY ON FOR 10-15 MINUTES AFTER THE CAR IS TURNED OFF AND LOCKED, AND WILL ALSO COME ON AT INTERMITTENT PERIODS OF TIME WHILE THE CAR IS OFF. THIS PROBLEM CAUSES THE CAR BATTERY TO DRAIN, RESULTING IN A DEAD CAR BATTERY. THE CAR DOORS DO NOT LOCK ONCE THE CAR IS ON AND THE "DOOR AJAR" LIGHT IS INDICATED. THE "DOOR AJAR" LIGHT MAY COME ON EVERY TIME THE CAR IS DRIVEN IN A DAY OR MAY ONLY COME ON PERIODICALLY OVER SEVERAL DAYS. WHEN ON, THE LIGHT INDICATOR WILL STAY ON WHEN THE CAR IS STATIONARY AND IN MOTION.

03/09/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC8BB******
Summary

BACK UP CAMERA IS ONLY WORKING INTERMITTENTLY AND IF THE CAMERA DOES WORK- MOST OF THE TIME THE IMAGE IS UPSIDE DOWN. UPON RESEARCHING THIS ISSUE ONLINE I FOUND THAT MANY OTHERS ARE EXPERIENCING THIS ISSUE. MANY SUGGESTING RESETTING THE MYTOUCH SYSTEM TO FACTORY SETTINGS TO RESET CAMERA. I DID THIS- IT DID NOT WORK. BROUGHT CAR TO DEALER TODAY AND WAS TOLD CAMERA S BAD- COST OF NEW CAMERA $790!!! IF THIS IS AN ISSUE FOR MANY PEOPLE FORD SHOULD BE ASSISTING WITH REPAIRS AND FIXING ISSUE.

03/08/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC8BB******
Summary

2011 FORD EDGE DOOR AJAR LIGHT REMAINS ON EVEN WHEN DOOR IS SHUT TIGHTLY. THIS KEEPS DOME LIGHTS ON IN CAR AND KILLS THE BATTERY. HAD TO SLAM CAR DOOR 20 TIMES TONIGHT WHEN I ARRIVED HOME TO GET LIGHT TO GO OUT. SEARCHED INTERNET AND SAW THAT MANY PEOPLE ARE HAVING THIS ISSUE AND THAT IN OCT 2016 NHTSA LAUNCHED INVESTIGATION INTO THIS AFTER OF 1500 COMPLAINTS! CALLED FORD SERVICE THEY SAID THERE NO RECALL ON THIS, SO NO CUSTOMER SERVICE ASSISTANCE. TOLD ME TO GO TO DEALER AND HAVE PROBLEM DIAGNOSED. TOLD TO KEEP RECEIPT BECAUSE IF RECALLED IN FUTURE YOU CAN BE REIMBURSED. HOW CAN THEY IGNORE SOME MANY COMPLAINTS?? SOME INTERNET POSTS ABOUT ISSUE CLAIMED THEIR DOOR OPENED WHILE DRIVING... THIS IS VERY SCARY!

03/07/2017
Components: ELECTRICAL SYSTEM
Incident Date: 03/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

ALTHOUGH THE DRIVER SIDE FRONT DOOR IS CLOSED, "DOOR AJAR" WARNING IS STILL ILLUMINATED, CAR DOES NOT ALLOW LOCKING OF DOORS WHILE THIS WARNING APPEARS. ALSO, DOME LIGHT REMAINS ON FOR SEVERAL MINUTES, WHICH IS A HAZARD FOR NIGHT-TIME DRIVING. THIS WARNING APPEARS WHETHER OR NOT THE VEHICLE IS IN MOTION.

03/06/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC3BB******
Summary

THE DRIVERS SIDE DOOR LATCH DOES NOT CATCH. THIS CAUSES THE "DRIVERS DOOR AJAR" WARNING. THIS ALSO CAUSES THE LIGHTS TO NO TURN OFF WHEN THE CAR IS PARKED AND TURNED OFF. THIS RESULTING THE BATTERY BEING DRAINED. WHEN BATTERY IS DRAINED THE CAR WON'T START AND CAN LEAVE THE DRIVER STRANDED.

03/05/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AK3BB******
Summary

DRIVER'S DOOR AJAR LIGHT STAYS ON EVEN WHEN THE DOOR IS CLOSED.

03/03/2017
Components: EXTERIOR LIGHTING
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0BB******
Summary

THE DRIVER DOOR IS SHOWING "DOOR AJAR" EVEN THOUGH IT IS SHUT. THE PANEL LIGHTS AND DOME LIGHT WILL NOT SHUT OFF. THE DOORS WILL NOT LOCK. THE BATTERY IS BEING DRAINED FROM THE LIGHTS NOT TURNING OFF.

03/03/2017
Components: EXTERIOR LIGHTING
Incident Date: 02/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0BB******
Summary

THE PASSENGER DOOR IS SHOWING ON PANEL AS "DOOR AJAR" EVEN THOUGH IT IS CLOSED. IT WILL NOT LOCK AND THE DOME LIGHT WILL NOT SHUT OFF THEREFORE DRAINING MY BATTERY TOO.

03/01/2017
Components: STRUCTURE
Incident Date: 02/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2BB******
Summary

DOOR AJAR LIGHT WON'T GO OUT WHEN CLOSING DOOR, OR LIGHT JUST RANDOMLY COMES ON WHILE DRIVING, THIS IS CAUSING DOME LIGHTS AND CONSOLE LIGHT TO COME ON AND STAY , WHICH CAN BE DANGEROUS IN THE DARK THE LIGHTS ARE DRAINING BATTERY EVEN WHEN CARS NOT RUNNING , THIS COULD LEAVE DRIVER STRANDED WITH DEAD BATTERY AT ANYTIME

02/27/2017
Components: UNKNOWN OR OTHER
Incident Date: 02/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC3BB******
Summary

DOOR AJAR INDICATOR SHOWING WHEN DOOR IS PROPERLY CLOSED. DRAINING BATTERY AND UNINSPECTABLE

02/27/2017
Components: ELECTRICAL SYSTEM
Incident Date: 02/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9BB******
Summary

DOOR AJAR LIGHTS STAYS ON , DRAINING THE BATTERY AND IT IS ALSO A SAFETY ISSUE

02/27/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 02/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6BB******
Summary

I HAVE A 2011 FORD EDGE 2ND YR THE DOOR AJAR LIGHT STAYS ON WHICH KEEPS ALL THE INTERIOR LIGHTS ON AND DRAINING THE BATTERY. I'VE HAD THE SENSOR REPLACED ONCE BUT IT STARTED AGAIN 6 MONTHS LATER. THE DEALER ASIDE I NEED TO REPLACE THEM ALL AT 400 DOLLARS A DOOR I'VE REPLACED THE BATTERY TWICE AT 230 DOLLARS EACH BECAUSE THE SPEEDOMETER READS 60MPH WHEN THE CAR IS SITTING STILL HAS TO BE FIXED AND THE MY KEY NEEDS TO BE REPROGRAMMED. IT'S A HAZARD AT NIGHT BECAUSE THE DOME LIGHTS STAY ON WHILE TRYING TO DRIVE. AND THE DEAD BATTERY HAS LEFT ME AND MY FAMILY STRANDED TWICE. .

02/26/2017
Components: STRUCTURE
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC4BB******
Summary

I PURCHASED MY CAR 9/23/14. MY PASSENGER AND LEFT REAR DOORS CONTINUE TO INDICATE DOORS AJAR WHEN THEY'RE INDEED CLOSED. THIS HAS CAUSED ME TO REPLACE MY BATTERY TWICE IN 2YRS. EXTREMELY COSTLY AND FRUSTRATING! BECAUSE THE INTERIOR LIGHTS STAY ON, IT'S DRAINING MY BATTERY!!! WE AS CUSTOMERS NEED FORD TO DO THEIR PART AS A REPARABLE MANUFACTURER AND TAKE CARE OF THIS GROSSLY DEFECTIVE PART! I'M A WOMAN AND A MOTHER, THERE'S NOTHING WORSE THAN BEING STRANDED BC YOUR DOOR LIGHT WON'T GO OFF, YET AGAIN DRAWING THE BATTERY. THIS IS TOO DANGEROUS! THE DOORS WONT EVEN LOCK BECAUSE OF THIS ISSUE. IT'S BAFFLING THAT FORD DOESN'T SEE THIS AS A DANGER TO THEIR CUSTOMERS. AT THIS POINT I WON'T EVER BUY ANOTHER FORD NOR WILL I RECOMMEND THIS VEHICLE TO ANYONE ELSE!!

02/26/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 01/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

THE LEFT DRIVERS DOOR SENSOR REMAINS ON AFTER THE DOOR IS CLOSED OR LOCKED. THE INDOOR LIGHTS REMAIN ON FOR SEVERAL MINUTES AFTER THE DOOR IS LOCKED WHEN THE CAR IS EITHER TUNED OFF OR ON. THE LIGHTS TURN ON PERIODICALLY WHEN THE CAR IS TURNED OFF. THE DOORS CANNOT BE LOCKED WHEN THE CAR IS RUNNING.

02/26/2017
Components: POWER TRAIN
Incident Date: 02/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5BB******
Summary

SHIFT TO PARK WARNING INDICATOR KEEPS COMING ON WHEN THE VEHICLE IS ALREADY IN PARK AND THE VEHICLE IS SHUTOFF. THIS CAUSES THE WHOLE CLUSTER TO LIGHT UP AND WILL EVENTUALLY RUN THE BATTERY DOWN LEAVING A PERSON STRANDED. FORD IS AWARE OF THIS ISSUE AS IT OCCURS ON SEVERAL MODELS. THEY NEED TO RECALL THIS DEFECT IN THE SHIFTER ASSEMBLY.

02/22/2017
Components: UNKNOWN OR OTHER
Incident Date: 04/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

DOOR AJAR LIGHT STAYS ON WHEN ALL DOORS ARE COMPLETELY CLOSED,, & WILL NOT LET YOU LOCK DOORS.. ALSO RUNS BATTERY DOWN. SOMETIMES DOES NOT COME ON UNTIL YOU ARE MOVING!!

02/17/2017
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 02/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5BB******
Summary

I BOUGHT THE 2001 EDGE USED. AFTER TWO DAYS I NOTICED THE PASSENGER DOOR OPEN ALARM CAME ON AND I COULD NOT REMOVE IT. BAD SENSORS. NOW, BOTH THE PASSENGER AND DRIVER DOOR ALARMS STAY ON. AND, IT WILL NOT ALLOW ME TO LOCK MY DOORS, SO WHEN I DRIVE THE DOORS ARE UNLOCKED. MY GRAND DAUGHTER OPENED A BACK DOOR AT A STOP LIGHT. IN ADDITION, DUE TO THE SENSORS, THE DOME LIGHT STAYS ON AND DRAINS MY BATTERY. LOOKING THIS UP THERE ARE A LOT OF COMPLAINTS ABOUT THIS ISSUE. TO TEST THE ISSUE WHILE DRIVING, MY BROTHER OPENED THE DOOR ON THE INTERSTATE DOING 70 MPH. WHEN I TRY TO LOCK THE DOORS THEY REOPEN IMMEDIATELY. THIS IS A DANGEROUS SITUATION. IT HAPPENED 2/6/2017 AND HAS REMAINED THIS WAY.

02/15/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9BB******
Summary

THE REAR DRIVER-SIDE DOOR INDICATOR SWITCH HAS BECOME UNRELIABLE. IT NOW INDICATES THE REAR DRIVER-SIDE DOOR IS OPEN A MAJORITY OF THE TIME. BECAUSE THE CAR THINKS THE DOOR IS NOT CLOSED, INTERIOR LIGHTS DO NOT DIM RELIABLY AND THE DOORS NO LONGER LOCK RELIABLY. I DON'T GET THE OPTION TO DO SO UNTIL THE CAR IS WELL UNDER WAY.

02/13/2017
Components: ELECTRICAL SYSTEM
Incident Date: 11/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

1. OCTOBER 3, 2016 ' FORD EDGE "DOOR AJAR" LIGHT PROBLEMS ARE UNDER INVESTIGATION BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) AFTER SAFETY REGULATORS RECEIVED 1,560 COMPLAINTS ABOUT 2011-2013 FORD EDGE DOOR AJAR LIGHTS THAT STAY ON AND COST A SMALL FORTUNE TO REPAIR. 2, FORD EDGE THE DOOR AJAR LIGHTS LOCATED ON THE INSTRUMENT CLUSTERS STAY ON ALL THE TIME EVEN WHEN ALL DOORS ARE CLOSED AND FULLY LATCHED, LEAVING OWNERS QUESTIONING IF THE DOORS ARE REALLY CLOSED. 3, OTHER PROBLEMS ASSOCIATED WITH THE DOOR AJAR LIGHTS STAYING ON, SUCH AS DRAINED BATTERIES FROM BOTH THE DOOR AJAR LIGHTS AND THE DOME LIGHTS STAYING ON. 4. THE DOORS WON'T LOCK WITH THE DOOR AJAR LIGHTS CONSTANTLY ILLUMINATED AND OTHER OWNERS SAY THE DOORS OPEN WHILE DRIVING. NHTSA SAYS IT DOESN'T KNOW OF ANY RELATED CRASHES, BUT ONE PERSON REPORTED THEY SUFFERED INJURIES DUE TO THE PROBLEM. 5. IN ADDITION TO THE SAFETY HAZARDS CAUSED BY THE LIGHTS, OWNERS SAY THEY HAVE BEEN FORCED TO PAY HUNDREDS OF DOLLARS TO FIX PROBLEMS THOSE OWNERS BELIEVE SHOULD BE FIXED UNDER A FORD RECALL. HOWEVER, ONE EDGE OWNER SAID SHE WAS TOLD BY FORD THE VEHICLES HADN'T BEEN RECALLED BECAUSE THERE HADN'T BEEN ENOUGH COMPLAINTS. PLEASE NOTE WE WERE GIVEN A VERY HIGH DISCOUNT ON THE REPAIR WE WERE ORIGINALLY QUOTED $550.00!! 6. MY DRIVER DOOR AJAR LIGHT KEPT COMING ON. I DIDN'T PAY MUCH ATTENTION TO IT; HONESTLY JUST THOUGHT IT WAS A SENSOR AND I WOULD TAKE IT IN TO GET LOOKED AT. EVENTUALLY THE LIGHT STAYED ON ALL THE TIME, AND EVEN MADE MY INTERIOR LIGHT STAY ON AS WELL. I TOOK IT TO MY LOCAL FORD DEALERSHIP THIS WEEK, AND IT IS NOT THE DOOR SENSOR, BUT THE DOOR LATCH. THIS IS NOT COVERED UNDER MY WARRANTY.

02/11/2017
Components: ELECTRICAL SYSTEM
Incident Date: 02/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC5BB******
Summary

REAR DRIVER SIDE DOOR AJAR LIGHT STAYING ON. UNCERTAIN IF DOOR IS SHUT OR NOT. WAS FIRST ABLE TO OPEN AND SHUT DOOR SEVERAL TIMES AND GET IT TO TURN OFF BUT NOW IT IS STAYING ON CAUSING MY DOME LIGHTS TO STAY ON.

02/06/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC0BB******
Summary

DOOR AJAR NOT SENSING DOOR CLOSED ON FRONT RIGHT DOOR. THE LIGHTS STAY ON WHILE ALL DOORS ARE CLOSED AND THE DOORS WILL NOT LOCK WHILE IN MOTION.

02/05/2017
Components: SERVICE BRAKES
Incident Date: 02/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GCXBB******
Summary

IT STARTED HAVING PROBLEMS WITH THE BREAKS A COUPLE OF WEEKS AGO WHEN IN THE MIDDLE OF THE ROAD THE CARS BRAKES FAILED AND WHEN ALL THE WAY TO THE END OF THE PEDAL. FIRST, I CHANGED THE ROTORS AND PEDALS BUT IT CONTINUED TO HAD A PROBLEM, WENT TO A PEPBOYS WHERE IT WAS DIAGNOSED A MASTER CYLINDER PROBLEM. ORDERED THE PART AND WENT TO THE DEALER IN MAYAGUEZ FORD IN PUERTO RICO WHERE THEY INSTALLED THE PART AND THEY TOLD ME IT HAD A RECALL FOR THE BOOSTER OF THE BRAKES, INSTALLED IT FREE OF CHARGE, BUT THE SAME DAY THEY CHANGED THE PARTS, I STILL HAD THE SAME PROBLEMS WITH NO BRAKES FOR A COUPLE OF MINUTES AND THEN IT STABILIZED. IT HAPPENS A COUPLE OF TIMES A DAY. DON'T KNOW WHAT TO DO NEXT.

02/01/2017
Components: ELECTRICAL SYSTEM
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

DOOR AJAR LIGHT; DOORS UNLOCK IN DRIVE; DOORS UNLOCK IN PARK AFTER PRESSING LOCK; SAFETY ISSUE WITH THIS VEHICLE BECAUSE PASSENGERS MAY OPEN DOOR WHILE IN MOTION; PEOPLE COULD ENTER FROM OUTSIDE WHILE CAR IS PARKED OR STOPPED WHILE IN TRANSIT. PROBLEM HAS BEEN ONGOING SINCE AT LEAST JANUARY 2014

01/30/2017
Components: ELECTRICAL SYSTEM
Incident Date: 01/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4BB******
Summary

DOOR AJAR LIGHT STAYS ON EVEN WHEN DOOR IS CLOSED. YOU ARE LEFT UNSURE IF THE DOOR IS CLOSED PROPERLY. IT DRAINS THE BATTERY OVER TIME AS IT LEAVES THE LIGHTS ON INSIDE. MY 16 YEAR OLD WILL BE DRIVING SOON AND THIS IS A SAFETY ISSUE THAT NEEDS TO BE FIXED BY FORD. THIS IS NOT AN ISSUE THAT IS CAUSED DUE TO WEAR AND TEAR. *TR

01/29/2017
Components: ENGINE AND ENGINE COOLING
Incident Date: 01/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4BB******
Summary

UNABLE TO PASS EMISSIONS BECAUSE THE SYSTEM RESETS ITSELF ON RESTART RESULTING IN MY EMISSIONS TEST SENSORS REPORTING INCOMPLETE INSTEAD OF COMPLETE. SAME AS FORDS 13E04 BUT MY VIN IS NOT COVERED BY THAT RECALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

01/29/2017
Components: STRUCTURE
Incident Date: 01/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

THE DOOR LATCH SENSOR IS FAILING CAUSING THE CAR TO BELIEVE DOOR IS UNLATCHED. THIS LEAVES DOME LIGHT ON INSIDE CAR EVEN WHILE DRIVING. I UNDERSTAND FORD HAS RECALLED OTHER MODELS FOR THIS FAILURE BUT NOT EDGE. *TR

01/25/2017
Components: UNKNOWN OR OTHER
Incident Date: 01/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC8BB******
Summary

DOOR AJAR MESSAGE ON ALL THE TIME

01/25/2017
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 01/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

MY PASSENGER DOOR AJAR LIGHT/ALARM COMES ON RANDOMLY WHILE DRIVING DOWN THE ROAD, AND SOMETIMES IT HAPPENS AFTER SOMEONE GETS IN AND SHUTS THE DOOR. THIS WEEKEND IT HAPPENED WHILE I WAS DRIVING AT NIGHT DURING TERRIBLE RAIN...CAUSING THE INTERIOR LIGHTS TO COME ON AND NEARLY BLIND THE DRIVER(ME). IT DOESN'T SEEM TO KNOW WHEN THE DOOR IS OPEN/CLOSED. THIS ALSO KEEPS THE CAR FROM LOCKING CORRECTLY...IT AUTOMATICALLY UNLOCKS BECAUSE IT THINKS THE DOOR IS OPEN. LAST- THE LIGHT WILL REMAIN ON WHEN YOU EXIT THE VEHICLE WHICH ENDS UP KILLING THE BATTERY. YOU MIGHT THINK IT IS OK- BUT IT JUST DECIDES TO TRIGGER THE DOOR AJAR SENSOR AND LIGHTS ARE ON. THIS HAS HAPPENED IN MIDDLE OF THE NIGHT, AFTER I THOUGHT IT WAS LOCKED UP AND SECURE FOR THE NIGHT. IT ALSO MAKES ME WONDER IF THE DOOR LATCH IS NOT WORKING AND THE PASSENGER MAY BE AT RISK OF FALLING OUT OF THE CAR. FORD WANTS 450.00 TO FIX A SAFETY PROBLEM THAT IS WIDELY COMPLAINED ABOUT AND SHOULD BE REMEDIED WITHOUT COST TO CONSUMER. *TR

01/20/2017
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 01/18/2017
Crash: No
Fire: No
Summary

DOOR AJAR LIGHT STAYS ON WHEN THE DOOR IS COMPLETELY CLOSED/LATCHED. THAT DOES NOT ALLOW TO LOCK THE DOORS AUTOMATICALLY (AFTER THE SPEED IS MORE THAN 5 MPH) OR EVEN MANUALLY SINCE THEY UNLOCK IMMEDIATELY. THAT IS A SAFETY CONCERN. ALSO, THE INTERIOR LIGHTS STAY ON UNTIL YOU DRIVE, BLINDING YOU AND THIS CAN BE A SAFETY ISSUE AT NIGHT.

01/18/2017
Components: ELECTRICAL SYSTEM
Incident Date: 01/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC4BB******
Summary

THE DOOR AJAR LIGHT COMES ON EVEN THOUGH ALL DOORS OR CLOSED. THE PROBLEM IS THAT INTERIOR LIGHTS STAY ON AND DOORS WILL NOT LOCK EVEN WHEN THE CAR IS OFF. THIS DRAINS AND KILLS THE BATTERY. FORD STATES NO RECALLS. AFTER RESEARCHING ON INTERNET, THIS HAS BEEN HAPPENING WITH FORD MODELS FOR YEARS WITH NO FIXES.

01/18/2017
Components: ELECTRICAL SYSTEM,INTERIOR LIGHTING
Incident Date: 12/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTING REMAINED ILLUMINATED AND THE "DOOR AJAR" MESSAGE WAS DISPLAYED. IN ADDITION, THE DOME LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.

01/17/2017
Components: STRUCTURE
Incident Date: 12/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC8BB******
Summary

DOOR SENSOR INDICATES DOOR OPEN EVEN WHEN MANUAL CLOSURE OF THE LATCH MECHANISM. HAS CAUSED MULTIPLE DEAD BATTERIES AND MAKES VEHICLE UNRELIABLE. FORD DENIES EXTENDED WARRANTY COVERAGE BECAUSE THEY CLAIM ITS A "KNOWN MANUFACTURES DEFECT"

01/16/2017
Components: ELECTRICAL SYSTEM
Incident Date: 01/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

THE DRIVERS DOOR AJAR WARNING WAS ACTIVATED ON THE INSTRUMENT PANEL. THE DOOR WAS ACTUALLY CLOSED. THE SAFETY ISSUE WAS THE INTERIOR LIGHTS WERE ON WHILE DRIVING, THE DOORS COULD NOT BE LOCKED WHEN DRIVING AND THE BATTERY WAS DRAINED WHEN THE CAR WAS TURNED OFF FOR THE NIGHT. THERE IS A SAFETY BULLETIN ISSUED ON THE DOOR LATCH AND ASSEMBLY. THE DEALER CHARGED $468.00 TO REPLACE THE DOOR LATCH ASSEMBLY. THE DOCUMENTATION IS THE DEALERSHIP PAPERWORK GIVEN WHEN I PAID THE BILL. *TR

01/13/2017
Components: STRUCTURE
Incident Date: 01/10/2016
Crash: No
Fire: No
Summary

DRIVER DOOR WOULD NOT CLOSE. SEVERAL OCCASIONS THE DOOR CLOSES TO A "THUMP" AS THE DOOR LATCH WILL NOT LATCH TO THE BODY. I WOULD HAVE TO REACH INTO THE LATCH, WHILE HOLDING THE DOOR HANDLE OPEN, TO PUSH IT UP TO GET THE DOOR TO LATCH.

01/13/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9BB******
Summary

DRIVER DOOR AJAR LIGHT REMAINS ON, DOORS WOULD NOT LOCK AND OVERHEAD LIGHTS REMAINED ON. ISSUE WAS FIRST REPORTED 8/19/2016. THE DOOR AJAR INDICATOR LIGHT WOULD REMAIN ON WHILE THE CAR WAS IN MOTION AND PARKED. THE DEALER NOTES INDICATE: "PERFORMED TSB 15-0013A, REMOVE THE DOOR LATCH ON ONE (1) FRONT DOOR AND CYCLE THE LATCH FOLLOWING THE SERVICE PROCEDURE.". LIGHT REMAINED OFF UNTIL 12/2016. THE DOOR AJAR INDICATOR WOULD COME ON AND NOT GO OFF - BOTH IN MOTION AND PARKED. ON 1/13/17 DEALER NOTES: "CAUSE: 23943A TRIM PANEL - FRONT DOOR - REMOVE AND INSTALL (23942/23943) - L. 1 8T4Z*7821813*B LATCH 23942A6R LATCH ASSEMBLY - FRONT DOOR - REPLACE (21812/21813/219A64/219A65) - L. I WAS CHARGED A DEDUCTIBLE OF $50. I ASKED ABOUT A RECALL AND WAS TOLD THERE WAS NONE.

01/07/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/06/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK3GC3BB******
Summary

DRIVER DOOR INTERLOCK SWITCH CONSISTENTLY FAILS TO WORK. THIS CAUSES THE INTERIOR LIGHTS TO REMAIN ON UNTIL THE CAR BEGINS TO TRAVEL FORWARD AND REACH A CERTAIN SPEED. AT NIGHT IT IS IMPOSSIBLE TO SEE ANYTHING BEHIND YOU WHEN BACKING UP WITH THE LIGHTS ON. IT HAS ALREADY CAUSED AN ACCIDENT WHEN I BACKED INTO A PARKED CAR. THIS IS A VERY DANGEROUS SAFETY HAZARD AS ANY PERSON WALKING BEHIND YOU COULD BE HIT.

01/07/2017
Components: ENGINE
Incident Date: 01/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9BB******
Summary

WHILE DRIVING IN 4 LANE ROAD IN INSIDE LANE STILL MOVING WANTING TO MAKE LEFT TURN. (AWD OFF LIGHT) CAME ON AND (WRENCH ICON), LUCKY ENOUGH TO LIMP I DID GET OFF THE RIGHT SIDE INTO A PARKING LOT. HAD TO GET TOWED 45 MILES TO GARAGE. CHECKED ON LINE IT SEEMS FROM WHAT I COULD FIND IT MAY HAVE TO WITH FAILED THROTTLE BODY. THAT IS WHAT THE SERVICE MAN THOUGHT WHEN I CALLED HIM ABOUT IT. THIS HAZARD SHOULD BE A RECALL VERY DANGEROUS..

01/04/2017
Components: STRUCTURE
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0BB******
Summary

EDGE HAS DOOR AJAR LIGHT ISSUE THAT IS CAUSE BY FAULTY DOOR LATCHES. DOOR SENSOR INCORRECTLY READS DOOR(S) AS BEING OPEN THAT CAUSES BATTERY TO DRAIN AND DISCHARGE. INTERIOR LIGHTING COMES ON WHILE VEHICLE IS MOVING THAT MAY CAUSE DISTRACTION WHILE DRIVING AT NIGHT. ISSUE OCCURS WHILE VEHICLE IS IN MOTION AND WHILE STATIONARY. *TR

01/03/2017
Components: EXTERIOR LIGHTING,STRUCTURE
Incident Date: 11/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6BB******
Summary

MY PASSENGER DOOR INDICATES THAT WHEN CLOSED THAT IT IS NOT. THE DOME LIGHT STAYS ON AND SO DOES THE DASH INDICATOR. IT HAS ALSO DONE IT WHILE DRIVING DOWN THE ROAD. CREEPY, SINCE I'M DISABLED AND HAVE HANDS CONTROLS TO DRIVE. SO I HAVE TO PULL OVER AND RECLOSE THE DOOR. PLUS ONCE THE LIGHTS COME ON I CAN'T SEE WHILE DRIVING AT NIGHT. *TR

12/31/2016
Components: STRUCTURE
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

THE DRIVER DOOR SENSOR IS NOT WORKING CORRECTLY. THE DRIVER DOOR AJAR NOTIFICATION REMAINS ON ONCE THE DOOR IS CLOSED, AND THE INTERIOR LIGHT WILL NOT TURN OFF. I ALSO CANNOT LOCK MY DOORS. I END UP DRIVING WITH THE INTERIOR LIGHT ON BECAUSE IT WILL NOT GO OUT. AT NIGHT TIME, THIS IS ESPECIALLY DANGEROUS, NOT TO MENTION IT DRAINS THE BATTERY BY STAYING ON WHEN NOT BEING DRIVEN. WHEN I EXIT THE CAR AND SHUT THE DOOR, IT TAKES ME UP TO FIVE MINUTES SOMETIMES TO OPEN AND RE-SHUT THE DOOR TO EVENTUALLY GET THE SENSOR TO REGISTER AND THE LIGHT TO GO OFF. IT'S RIDICULOUS AND FRUSTRATING. I HOPE THAT THIS ISSUE WILL LEAD TO A RECALL BECAUSE I HAVE SEEN A LOT OF COMPLAINTS ABOUT IT. MY CAR JUST HIT 62K MILES. I SAW OTHERS HAVING THE SAME ISSUE AT THE SAME MILEAGE.

12/29/2016
Components: STRUCTURE
Incident Date: 12/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC6BB******
Summary

TAKATA RECALL THE DRIVER'S SIDE DOOR LATCH DOES NOT WORK PROPERLY CAUSING THE ALARM TO GO OFF UNEXPECTEDLY, AS WELL AS "DOOR AJAR" DISPLAYED WHEN YOU GET INTO THE VEHICLE AND CLOSE THE DOOR. MANUALLY FLIPPING THE SWITCH UP WITH FINGERS SOMETIMES WORKS, BUT NOT RELIABLE AND SEEMS TO BE A CONCERN FOR DRIVING DOWN THE INTERSTATE HEARING AIR COMING IN BECAUSE THE DOOR ISN'T SECURELY LATCHED. THIS NEEDS TO BE ADDRESSED BY FORD AS IT SEEMS TO BE AN ENGINEERING ERROR. *TR

12/29/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN PARKING AND EXITING THE VEHICLE, THE DOME LIGHT AND DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED AND WOULD ONLY GO OFF WHEN THE VEHICLE WAS SHIFTED INTO DRIVE. THE DEALER DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

12/27/2016
Components: ENGINE
Incident Date: 12/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT DRIVING AT 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE STALLED. THE ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

12/27/2016
Components: ELECTRICAL SYSTEM
Incident Date: 11/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC7BB******
Summary

DOOR AJAR LIGHT REMAINS ON CONSTANTLY. DOME LIGHT STAYS ON AFTER CAR IS OFF, DRAINING THE BATTERY. UNABLE TO LOCK DOORS WHILE CAR IS RUNNING. DOME LIGHT REMAINS ON UNTIL SPEED OF 15 MPH IS REACHED, MAKING IT VERY DIFFICULT TO SEE AT NIGHT.

12/26/2016
Components: ELECTRICAL SYSTEM
Incident Date: 11/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9BB******
Summary

DRIVER DOOR LIGHT AJAR COMES ON EVEN IF THE DOOR IS CLOSED. IT KEEPS THE INTERIOR LIGHTS ON FOR LONG PERIODS OF TIME AND I HAD TO REPLACE A BATTERY ALREADY. THOUGHT IT WAS JUST A SENSOR.NOW I FOUND OUT OTHERS ARE HAVING THE SAME PROBLEM... *TR

12/21/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

DOOR AJAR WARNING LIGHT REMAINED ON EVEN WHEN DOOR WAS TIGHTLY CLOSED. VEHICLE ISSUE WAS REPAIRED BY FORD DEALER ON 20 MAY 2016 AT COST OF $314.35

12/20/2016
Components: ENGINE
Incident Date: 12/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

THIS VEHICLE HAS AN INTERNAL WATER (COOLANT) PUMP THAT FAILED WITH NO WARNING OR INDICATIONS OF ANY TYPE. WHEN THE PUMP FAILS THE ENGINE OVERHEATS RAPIDLY AND THE ENGINE SHUTS DOWN AND LOCKS UP. AT THE TIME OF THE FAILURE, I WAS DRIVING AT HIGHWAY SPEED AND WAS FORCED TO PULL OVER IMMEDIATELY, FORTUNATELY TRAFFIC WAS LIGHT, OR THIS COULD HAVE CAUSED A SERIOUS AND CATASTROPHIC ACCIDENT.

12/20/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

DOOR SENSOR: DOOR SENSOR LIGHT STAYS ON BECASUSE EITHER DOOR LATCH OR DOOR SENSOR HAS BEEN COMPROMISED. WHEN THE DOOR SENSOR IS 'ON' OR 'LIT' SYSTEM DOES NOT ENABLE AUTO LOCK WHEN SPEEDS ARE OVER 10 MPH. OVERHEAD LIGHTS STAY ON AT LOW SPEEDS.

12/20/2016
Components: EXTERIOR LIGHTING,INTERIOR LIGHTING
Incident Date: 10/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC7BB******
Summary

DOOR AJAR LIGHT STAYS ON. NOT SURE IF DOOR IS OPENED OR CLOSED DRIVER SIDE.. WORRIED THAT THE DOOR WILL OPEN WHILE DRIVING. BATTERY HAS DIED IN THE CAR ALREADY BECAUSE THE INTERIOR LIGHTS STAY ON. *TR

12/19/2016
Components: POWER TRAIN
Incident Date: 12/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE SEIZED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,412.

12/18/2016
Components: STRUCTURE
Incident Date: 01/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

FRONT DRIVER'S AND PASSENGER'S "DOOR AJAR" SWITCH FAILED CAUSING FALSE INDICATION OF DOORS OPEN, INOPERATIVE DOOR LOCKS AND DOME LIGHT TO STAY ON WHILE DRIVING, AND WHILE PARKED DOME LIGHT STAYS ON CAUSING BATTERY DRAIN. *TR

12/15/2016
Components: EXTERIOR LIGHTING
Incident Date: 12/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

WHEN THE DRIVERS DOOR IS SHUT THE DOOR AJAR WARNING STAYS ON AND THE INTERIOR LIGHT STAYS ON.

12/13/2016
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 12/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC6BB******
Summary

DRIVES DOOR AJAR SENSOR DOES NOT ALWAYS WORK LEAVING INTERIOR LIGHTS ON WHILE VEHICLE IS MOVING. THIS CREATES A SAFETY HAZARD AS YOU CANNOT SEE OUTSIDE AT NIGHT DUE TO THE GLARE FROM THE INTERIOR LIGHTS STAYING ON AS A RESULT OF THE DOOR AJAR SENSOR NOT WORKING PROPERLY. *TR

12/12/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 12/12/2016
Crash: No
Fire: No
Summary

DRIVER DOOR IS LATCHED BUT DOME LIGHT REMAINS ON. DOOR AJAR WARNING LIGHT STAYS ON. WILL NOT SHUT OFF , HAVE TO SHUT DOOR MULTIPLE TIMES UNTIL DOOR AJAR LIGHT AND DOME LIGHTS TURN OFF. TURNS ON RANDOMLY EVEN WHILE IN DRIVING GEAR. LIGHT WILL EVEN STAY ON WHEN VEHICLE IS OFF . WHICH IF NOT CAUGHT MIGHT DRAIN THE BATTERY. THIS HAS HAPPENED MULTIPLE TIMES IN A DAY . TO EVERY DAY. EVEN AT NIGHT TIME WHICH CAUSED IT HARD TO DRIVE.

12/10/2016
Components: ELECTRICAL SYSTEM
Incident Date: 12/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1BB******
Summary

DOOR AJAR LIGHT ON, ALL DOORS ARE CLOSED AND THE DOME LIGHT STAYS ON ALSO. VISIBILITY IS HINDERED BECAUSE OF THE DOME LIGHT. HAD THE PROBLEM REPAIRED A FEW YEARS BACK AND NOW THE SAME PROBLEM HAS REOCCURRED. FAULTY DOOR LATCH WAS DIAGNOSED THE LAST TIME.

12/09/2016
Components: EXTERIOR LIGHTING,STRUCTURE
Incident Date: 06/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC7BB******
Summary

DOOR AJAR WILL NOT TURN OFF FOR DRIVERS DOOR. PROBLEM IS INTERMITTENT, HOWEVER MORE CONSTANT WHEN IT IS HOT OUT SIDE. THIS CAUSES THE DOME LIGHT TO REMAIN ON. YOU CAN OPEN AND CLOSE THE DOOR SEVERAL TIME AND SOMETIMES THE WARNING WILL STOP. MAKES DRIVING DIFFICULT WHEN IT IS DARK OUT BECAUSE OF THE DOME LIGHT BEING ON. *TR

12/09/2016
Components: STRUCTURE
Incident Date: 12/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

DOOR AJAR WARNING LIGHT COMES ON WHEN DOOR IS CLOSED AND STAYS ON. DOORS WILL NOT LOCK EVEN IF MANUALLY ACTUATED. DOOR IS ACTUALLY FULLY CLOSED BUT NOT LOCKED. WARNING LIGHT IS ACTUATED WHEN CLOSING DOOR AND STARTING VEHICLE. CAR CAN BE DRIVEN BUT DOORS ARE UNLOCKED.

12/07/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 12/06/2016
Crash: No
Fire: No
Summary

I BOUGHT THIS CAR 2015 IN THE LATE WINTER. FROM THE TIME I BOUGHT IT THE DRIVERS DOOR SENSOR WOULD SAY ITS AJAR. ACCORDING TO THE DEALER IT WOULD BE ABOUT $1000 TO FIX. TONIGHT MY AUTO DOOR UNLOCK DOESN'T WORK AND NEITHER DOES THE KEY UNLOCK THE DOOR. I'M STRANDED 30 MILES FROM HOME. THIS IS TOTALLY UNACCEPTABLE. I WILL BE LETTING ANYONE WHO ASKS TO BE EXTREMELY CAUTIOUS ABOUT ANY FORD PRODUCTS.

12/07/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Incident Date: 12/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0BB******
Summary

THE DOOR AJAR WARNING LIGHTS STAYS ON. THIS RESULTS IN THE DOME LIGHT STAYING ON WHILE DRIVING FOR A SHORT PERIOD OF TIME OR AFTER THE CAR IS OFF. DRAINED THE BATTERY ONCE. ALSO, THE DOOR CAN NOT BE LOCKED. ON A MUCH MORE SERIOUS NOTE, THE DOME LIGHT SUDDENLY COME ON WHILE I'M DRIVING ON THE HIGHWAY. THIS CREATES A VERY DANGEROUS SITUATION BECAUSE I'M UNABLE TO SEE CARS AROUND ME VERY WELL. I WENT TO THE FORD DEALERSHIP IN FEB, 2015 AND FIXED IT ONCE. HOWEVER, THIS HAPPENS AGAIN RECENTLY. I REALLY THINK FORD SHOULD ADDRESS THIS ISSUE! *TR

12/05/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JCXBB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED EVEN WITH ALL THE DOORS CLOSED. IN ADDITION, THE DOOR DID NOT REMAIN LOCKED AFTER BEING LOCKED USING THE KEY FOB. THE CONTACT ALSO EXPERIENCED EXCESSIVE BATTERY DRAIN DUE TO THE FAILURE. THE CONTACT HAD POOR VISIBILITY DUE TO THE WARNING INDICATOR BEING ILLUMINATED UNTIL THE VEHICLE WAS OPERATED BETWEEN 25-30 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

12/04/2016
Components: ELECTRICAL SYSTEM
Incident Date: 11/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

LEFT REAR DOOR AJAR LIGHT STAYS ON. THIS RESULTS IN THE DOME LIGHT STAYING ILLUMINATED. WHEN PARKED THIS DRAINS YOUR BATTERY AND CAN LEAVE YOU STRANDED. WHEN DRIVING AT NIGHT THE DOME LIGHT GREATLY HINDERS YOUR VISION. I CANNOT VERIFY IF THE DOOR IS FULLY LATCHING WHEN THIS HAPPENS. THIS IS A SAFETY CONCERN AND NEEDS TO BE A RECALL! *TR

12/02/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 12/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR LATCH ON THE FRONT DRIVERS SIDE FAILED TO LOCK PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,500.

12/01/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 10/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

MY CAR IT OVER HEATING AND ANY WARNING LIGHT OR ALARM ACTIVE. I DON'T KNOW THE TEMPERATURE FOR MY CAR IS HIGH. THE DAMAGE INCLUDE THE MOTOR, REFRIGERATION SYSTEM, THERMOSTAT, FAN. I CAN RECLAIMED ANYTHING?

12/01/2016
Components: POWER TRAIN
Incident Date: 11/16/2016
Crash: No
Fire: No
Summary

DRIVING ON THE HIGHWAY AND I THE YELLOW WRENCH LIGHT CAME ON AND I LOST POWER. THE VEHICLE WOULDN'T ACCELERATE AND FELT VERY UNDER POWERED. THANKFULLY I WAS ABLE TO PULL OVER TURN THE VEHICLE OFF AND RESTART IT. AFTER RESTARTING THE PROBLEM SEEMED TO GO AWAY. THIS IS A VERY DANGEROUS SCENARIO. HOPEFULLY FORD MAKES IT RIGHT AND HAS A RECALL FOR THIS COMMON PROBLEM. *TR

11/30/2016
Components: EXTERIOR LIGHTING,STRUCTURE,ELECTRONIC STABILITY CONTROL
Incident Date: 11/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC8BB******
Summary

THE DOOR AJAR LIGHT STAYS ON WHEN ALL DOORS ARE CLOSED AND THE INTERIOR LIGHTS STAY ON. ALSO I WAS NOT ABLE TO OPEN THE CAR WITH THE SECURITY CODE FROM THE OUTSIDE THE CAR I HAD TO USE THE KEY. I WAS PARK WHEN I FIRST NOTICE THE PASSCODE WAS NOT WORKING THEN I USED THE KEY I CLOSED ALL THE DOORS AND STILL SAID ONE DOOR WAS OPEN, SO I MAKE SURE ALL WERE CLOSE. I REALIZE THERE WAS SOMETHING WRONG SO I JUST DROVE THE CAR LIKE THAT. ALSO I JUST BOUGHT THE CAR SO I DON'T KNOW IF THAT HAS HAPPENED BEFORE.

11/29/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

EIGHT TIMES WITHIN THE PAST 60 DAYS WE HAVE BEEN DRIVING OUR CAR AND WITH NO WARNING IT SLOWS AND WILL NOT PICK UP SPEED UNTIL WE TURN THE IGNITION OFF AND TURN IT BACK ON A WRENCH APPEARS IN THE DASHBOARD, WE HAVEN'T HAD ANY ACCIDENTS BUT WE ARE AFRAID TO DIVE THE CAR ON THE INTERSTATE ITS JUST A MATTER OF TIME BEFORE WE ARE IN THE WRONG PLACE AT THE WRONG TIME AND THIS HAPPENS. *TR

11/29/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

MY PROBLEM IS WITH A 2011 FORD EDGE. THE DOOR AJAR LIGHT STAYS ON ALL THE TIME. THE DOME LIGHTS INSIDE THE VEHICLE WILL NOT GO OUT AND IS HAZARDOUS WHEN DRIVING AT NIGHT. THE DOME LIGHTS STAY ON WHILE DRIVING. I HAD TO REPLACE MY BATTERY AND NOW I AM AFRAID MY NEW BATTERY WILL RUN DOWN AND LEAVE ME STRANDED AWAY FROM HOME. *TR

11/29/2016
Components: STRUCTURE
Incident Date: 11/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC3BB******
Summary

I AM HAVING THE SAME PROBLEM AS EVERYONE ELSE WITH THE DOOR SENSOR. WHEN I CLOSE THE DRIVER DOOR THE WARNING TELLS ME THAT THE DOOR IS STILL OPEN. THIS LEADS TO MY DOME LIGHT STAYING ON , WHICH DRAINS MY BATTERY. *TR

11/28/2016
Components: UNKNOWN OR OTHER
Incident Date: 05/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCOBB******
Summary

DOOR AJAR LIGHT STAYS ON AND LOCKS TO DO NOT LOCK CAN'T BACK UP BECAUSE LIGHT STAYS ON WHEN ITS DARK AND I CANNOT SEE.

11/28/2016
Components: ELECTRICAL SYSTEM
Incident Date: 12/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCIBB******
Summary

DRIVER SIDE DOOR IS STATING DOOR AJAR AT ALL TIMES

11/28/2016
Components: STRUCTURE
Incident Date: 11/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC6BB******
Summary

DOOR AJAR WHEN DOOR IS CLOSED KEEPS LIGHTS ON.........HARD TO SEE AT NIGHT.....DRAINS BATTERY...CANT USE DOOR BUTTONS TO LOCK DOOR......

11/27/2016
Components: UNKNOWN OR OTHER
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0BB******
Summary

THE DOOR AJAR LIGHT STAYS ILLUMINATED PERMANENTLY WHENEVER EITHER REAR DOOR IS OPENED AND CLOSED. BECAUSE OF THIS, THE AUTOMATIC DOOR LOCKS DO NOT LOCK AUTOMATICALLY AND THE INTERIOR LIGHTS STAY ILLUMINATED. FORD CHARGES OVER $400 FOR EACH DOOR TO FIX THIS PROBLEM. THIS SHOULD A RECALL!

11/26/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1BB******
Summary

IN THE SPRING OF 2016 MY 2011 EDGE STARTED TO GIVE ME A DOOR AJAR WARNING WHEN THE DRIVER DOOR WAS ACTUALLY CLOSED. I TOOK IT INTO THE DEALER. THEY SAID THEY WOULD HAVE TO REPLACE THE LOCK AT A COST OF OVER $700. I FELT THAT WAS TO MUCH AND DECIDED TO DRIVE WITHOUT FIXING IT. IT IS REALLY HARD TO SEE AT NIGHT WHEN THE LIGHT STAYS ON. AND WHEN I TRY TO LOCK THE DOORS WITH THE INSIDE BUTTON THEY LOCK POPS BACK OPEN.

11/26/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC6BB******
Summary

DOOR AJAR WARNING LIGHT ON DASH AFTER CLOSING DOORS REPEATEDLY. DOME LIGHTS REMAIN ON AND DRAIN BATTERY LFE.

11/25/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/01/2016
Crash: No
Fire: No
Summary

"DOOR AJAR" LIGHT REMAINS ON THE PASSENGER SIDE DOOR. THIS CAUSES CAR DOORS TO STAY UNLOCKED, DOME LIGHTS TO STAY ON, DRAINING MY BATTERY, UNABLE TO USE THE AUTO CAR START. DANGEROUS FOR MY SMALL CHILDREN WHO CAN NOW OPEN THE DOOR WHILE I AM DRIVING

11/22/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Incident Date: 11/17/2016
Crash: No
Fire: No
Summary

DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED INTERIOR LIGHT STAY ON WHEN DOOR IS CLOSED INABILITY TO LOCK DOORS FAULTY LATCH

11/22/2016
Components: ELECTRICAL SYSTEM
Incident Date: 11/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0BB******
Summary

DRIVER DOOR CLOSE SENSOR MALFUNCTION. DOOR SENSOR HAS DOOR OPEN WARNING LIGHT WHEN DOOR CLOSED. DOOR SENSOR CAN FAIL WHILE DRIVING AND UNLOCK DOORS. OPEN DOOR SENSOR KEEPS INTERIOR LOP IGNITE ON AND DRAINS BATTERY. DOOR SENSOR KEEPS INTERIOR LIGHTS ON AND/OR TURNS LIGHTS ON WHEN IN MOTION.

11/18/2016
Components: WHEELS
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXBB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE RIMS FRACTURED WITHOUT WARNING. THE FAILURE ALSO OCCURRED ON THE FRONT PASSENGER SIDE RIM. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REPLACED THE REAR PASSENGER RIM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

11/18/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 08/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC3BB******
Summary

THE 2 FRONT DOOR SWITCHES WORK SOMETIMES. WHEN PARKED THE CAR THINKS THE DOORS ARE OPEN AND KEEPS THE LIGHTS ON. SOMETIMES FOR NO REASON THE INTERIOR LIGHTS TURN ON AND IT DRAINS THE BATTERY. PLUS WHEN THE SWITCHES ARE NOT WORKING THE CAR DOES NOT THINK THAT IT IS LOCKED AND WILL BEEP TWICE WHEN LOCKING THE CAR. WHEN THE SWITCHES HAVE FAILED THE DOORS WILL NOT LOCK WHEN DRIVING. I HAVE BEEN STRANDED BECAUSE THE LIGHTS WILL JUST COME ON WHEN IN A STORE AND THE BATTERY WILL DRAIN DOWN TO WHERE THE CAR WILL NOT START.

11/17/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0BB******
Summary

DOOR AJAR WARNING LIGHT ON BUT DOOR ISN'T NOT AJAR. THE INTERIOR LIGHT STAYS ON DUE TO THE WARNING AND MAKES IT HARD TO SEE WHILE DRIVING.

11/15/2016
Components: EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 01/02/2015
Crash: No
Fire: No
Summary

DOOR AJAR LIGHTS FOR BOTH DRIVER AND PASSENGER SIDE DOORS STAY ON EVEN THOUGH THEY ARE CLOSED. RESULT IS THAT THE DOME LIGHTS STAY ON AND UNABLE TO LOCK THE DOORS WHILE DRIVING EVEN THOUGH THEY ARE CLOSED. HAS CAUSED A DRAIN ON THE BATTERY, DEALER WANTS A LARGE SUM OF MONEY TO REPLACE THE LATCH EVEN THOUGH IT'S CLEARLY A SENSOR ONLY.

11/15/2016
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 02/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR ILLUMINATED WITH THE DOOR CLOSED. IN ADDITION, AFTER THE VEHICLE WAS PARKED, THE INTERIOR LIGHTING FAILED TO SHUT OFF AND CAUSED THE BATTERY TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

11/15/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6BB******
Summary

PASSENGER DOOR AJAR WARNING BEGAN TO COME ON IN OCTOBER 2015, EVEN WHEN THE PASSENGER DOOR WAS SHUT. THIS HAS RESULTED IN THE DOME LIGHTS STAYING ON WHEN I BEGIN TO DRIVE THE CAR. THIS CREATES A SAFETY ISSUE AT NIGHT, AS IT HAS A VERY NEGATIVE IMPACT ON MY VISION UNTIL THE DOME LIGHTS GO OFF. WHEN I PARK THE CAR, SHUT IT OFF, AND CLOSE ALL DOORS, THE INTERIOR LIGHTS STAY ON BECAUSE OF THIS PROBLEM. THIS HAS RESULTED IN A DRAINING OF MY BATTERY. I HAVE HAD TO CHARGE THE BATTERY ON MANY OCCASIONS (6 TIMES IN THE PAST WEEK). THIS ISSUE IS FULLY RESPONSIBLE FOR ME HAVING TO PURCHASE A NEW BATTERY YESTERDAY, WHICH COST NEARLY $200 INSTALLED. THE BATTERY DRAINING BECAUSE OF THIS MATTER COULD BE A SERIOUS SAFETY ISSUE DEPENDING ON WHERE I WAS AND WHO WAS AROUND WHEN I NEEDED A JUMP. FINALLY, THE PASSENGER DOOR AJAR INDICATOR MALFUNCTION PROHIBITS ME FROM LOCKING MY DOORS WHEN I AM DRIVING. THIS IS A SIGNIFICANT SAFETY ISSUE. I HAVE TO TRAVEL THREE TIMES A WEEK INTO A CITY WITH HIGH CRIME AND I CANNOT LOCK MY DOORS!! I HAVE THIS SAME PROBLEM WITH THE REAR LEFT DOOR AJAR INDICATOR, ALTHOUGH TO A LESSER EXTENT. FORD IS AWARE THAT THERE IS A BIG PROBLEM HERE AND I FEEL THEY SHOULD BE FORCED TO RECALL THESE VEHICLES IN THE INTEREST OF THE SAFETY OF THE OWNERS. IT SEEMS TO BE THEY COULD BE LIABLE IN THE EVENT OF AN ACCIDENT DUE TO DOME LIGHTS BLINDING A DRIVER AT NIGHT OR IF THERE WAS THEFT OR INJURY RESULTING FROM DOORS NOT BEING ABLE TO BE LOCKED WHEN DRIVING. THE REPAIR IS QUITE EXPENSIVE AND VEHICLE OWNERS SHOULD NOT HAVE TO PAY FOR THIS. THIS ISSUE HAS MADE ME DISLIKE DRIVING AND OWNING THIS VEHICLE FOR THE PAST YEAR. PLEASE FORCE FORD TO DO THE RIGHT THING AND MAKE THEM RECALL THESE VEHICLES. THANK YOU IN ADVANCE FOR YOUR TIME AND ATTENTION TO THIS MATTER.

11/08/2016
Components: STRUCTURE
Incident Date: 07/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0BB******
Summary

DRIVER SIDE FRONT DOOR SENSOR INCORRECTLY SENSES DOOR IS OPEN WHEN IT IS ACTUALLY CLOSED CAUSING THE INABILITY TO LOCK ANY OF THE VEHICLES DOORS. DOME LIGHT REMAINS ON WHEN DRIVING. THE INABILITY TO LOCK ANY OF THE DOORS IS A SERIOUS SAFETY CONCERN SINCE IT COULD ENABLE ANYONE TO GAIN ACCESS TO THE INTERIOR OF THE CAR AND THE DRIVER HAS NO WAY TO LOCK THEM OUT.

11/04/2016
Components: EXTERIOR LIGHTING,STRUCTURE
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AK8BB******
Summary

DOOR AJAR WARNING ALWAYS ON RESULTING IN DOORS NOT LOCKING WHEN CAR IS IN MOTION, DOME LIGHTING STAYING ON WHEN EXITING THE CAR AND NOT BEING AWARE IF CAR DOOR IS SHUT.

11/03/2016
Components: UNKNOWN OR OTHER
Incident Date: 10/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMCK30C3BB******
Summary

INTERNAL WATER PUMP WENT OUT. NO SENSOR SAYING ITS BAD. WHEN IT OCCURS THE FLUID DROPS IN TO OIL PAN, SUCKS IN TO ENGINE AND DESTROYS THE ENGINE IN A MATTER OF MINUTES. VEHICLE WAS IN MOTION, ENGINE LIGHT TURNED ON AND CAR DIED IN A MINUTE.

11/03/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMCK30C3BB******
Summary

DOOR AJAR SENSOR FAILED CAUSING BATTERY TO DIE. HAD TO BUY NEW BATTERY AND PAY $500+ TO REPLACE DOOR AJAR SENSOR. THE FED OPENED AN INVESTIGATION ON OCTOBER 3, 2016 TO INQUIRE ABOUT THIS WIDESPREAD ISSUE.

11/02/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 11/09/2015
Crash: No
Fire: No
Summary

THE SENSOR IN MY DRIVER SIDE DOOR WARNS ME THAT MY DOOR IS "AJAR" WHEN ALL DOORS ARE SHUT. WHEN THIS WARNING IS ON, I AM NOT ABLE TO LOCK ANY DOORS IN MY VEHICLE (NEITHER IN MOTION NOR PARKED) AND I OFTEN TRAVEL WITH TODDLERS. THE DOME LIGHTS ARE ALSO ILLUMINATED SO IT IS ALMOST IMPOSSIBLE TO SEE ON THE ROAD AT NIGHT.

11/01/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC1BB******
Summary

COMING TO A STOP, PUTTING VEHICLE IN PARK, WARNING TO PUT VEHICLE IN PARK EVEN THOUGH ITS ALREADY IN PARK. IT ALSO HAS THE DOOR AJAR PROBLEM I TEMPORARILY FIX WITH SPRAY LUBE

11/01/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR CAUSED THE DOOR AJAR INDICATOR TO ILLUMINATE, ALTHOUGH THE DOOR WAS CLOSED. IN ADDITION, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND THE DOORS WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

10/31/2016
Components: EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 10/29/2016
Crash: No
Fire: No
Summary

THE LATCH DOOR AJAR SENSOR IS NOT WORKING PROPERLY AND CANNOT RECOGNIZE WHEN THE DOOR IS CLOSED. THIS RESULTS IN ME BEING UNABLE TO LOCK MY DOOR AND IT LEAVES THE DOME LIGHTS ON UNTIL IT TIMES OUT.

10/28/2016
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCZBB******
Summary

DRIVERS SIDE DOOR AJAR WARNING LIGHT IS ON, EVEN WHEN DOOR IS CLOSED. DOOR LOCKS WILL NOT WORK, DOME LIGHT STAYS ON. THIS IS A SAFETY HAZARD WHEN DRIVING AT NIGHT SINCE REDUCES NIGHT VISION AS WELL AS ALLOWS THE DOORS TO BE OPENED BY ANYONE. *TR

10/26/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

DRIVERS DOOR AJAR WARNING LIGHT COMES ON INSTRUMENT PANEL EVEN AFTER DOOR IS SHUT FIRMLY. MUST OPEN AND SHUT DOOR SEVERAL TIMES TO CLEAR THIS WARNING. THIS PROBLEM WAS REPAIRED ONCE UNDER WARRANTY ON 12/20/2012. PROBLEM HAS RETURNED THIS PAST WEEK OF SINCE 10/19/2016. ORIGINAL OWNER OF VEHICLE.

10/25/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 01/01/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT NOTICED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH ON THE FRONT DRIVER'S DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.

10/25/2016
Components: EXTERIOR LIGHTING
Incident Date: 10/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1BB******
Summary

DONE LIGHTS WILL NOT GO OFF. DRIVER SIDE BACK DOOR SHOES TO BE OPEN WHEN IT IS CLOSED.

10/24/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Incident Date: 11/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

THE DRIVER SIDE FRONT DOOR SENSOR IS BAD, WHICH KEEPS THE DOOR AJAR LIGHT ON AT ALL TIMES, AND KEEPS THE OVERHEAD LIGHTS ON FOR AN EXTENDED PERIOD OF TIME, WHICH DRAINS THE BATTERY AND IS ALSO DANGEROUS WHEN DRIVING AT NIGHT. HAD THE DEALER "FIX" THE ISSUE BY DOING A CLEANING/CYCLING ON THE ELECTRICAL PART OF THE LATCH, BUT IT ONLY LASTED A FEW MONTHS AND NOW THE PROBLEM IS BACK. FORD DOES NOT SEEM WILLING TO ADDRESS THE ISSUE AS A SAFETY CONCERN - UNSAFE TO DRIVE WITH OVERHEAD LIGHTS ON, AND IT DRAINS THE BATTERY, WHICH HAS CAUSED OTHER ISSUES FOR ME, INCLUDING HAVING TO REPLACE THE BATTERY WELL AHEAD OF ITS INTENDED USEFUL LIFE. *TR

10/24/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL
Incident Date: 10/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC7BB******
Summary

MY DRIVER SIDE DOOR INDICATOR CAME ON AND AT FIRST IT WOULD TAKE ME A FEW TIMES SHUTTING THE DOOR FOR IT COME OFF. NOW ITS TO THE POINT WHERE IT DOES NOT TURN OFF AND KEEPS THE INTERIOR LIGHTS ON UNTIL I DRIVE FORWARD A BIT, THEN TURN OFF. THAT'S NOT GOOD AT NIGHT FOR SURE. NOW WHEN MY CAR IS LOCKED THE PANIC ALARM GOES OFF ALL TIMES OF THE DAY AND NIGHT. I WAS DRIVING DOWN MY DRIVEWAY (THANK GOODNESS) ONE NIGHT AND THE LIGHTS TURNED ON AND THE CAR STARTED DINGING FOR THE DOOR. WHY IS THIS SOMETHING THAT IS NOT RECALLED??? IT IS DANGEROUS FOR THE LIGHT TO STAY ON AT NIGHT AND ESPECIALLY IF MY DOOR REALLY ISN'T LATCHED. I DON'T SEE WHY I SHOULD HAVE TO PAY SOMETHING OUT OF POCKET THAT I DIDN'T BREAK OR HAVE CONTROL OVER BREAKING. PLEASE HELP FIX THIS........ *TR

10/19/2016
Components: STRUCTURE
Incident Date: 09/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

WHILE DRIVING, THE DOOR AJAR LIGHT REMAINS ON EVEN THOUGH ALL THE DOORS ARE COMPLETELY CLOSED. THE IMAGE INDICATES THE PASSENGER DOOR IS AJAR. BECAUSE OF THIS, THE DOME LIGHTS REMAIN ON AND I AM UNABLE TO LOCK THE DOORS WHILE DRIVING. *TR

10/17/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/17/2016
Crash: No
Fire: No
Summary

I HAVE ALREADY FILED A COMPLAINT BACK IN 2014 CONCERNING THE DRIVERS SIDE DOOR SWITCH. THIS WEEK I RECEIVED A RECALL NOTICE AND WAS ELATED ONLY TO FIND OUT THAT THE RECALL WAS MY FORD FOCUS AND FORD FUSION NOT THE FORD EDGE! THE FOCUS AND FUSION ARE BEING RECALLED FOR THE EXACT SAME SWITCH THAT THE DEALER CHARGED ME $389.24 TO FIX IN MY FORD EDGE.

10/17/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Incident Date: 10/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

DOOR AJAR WARNING MESSAGE ON WHILE DRIVING OR PARKED. CAUSES INTERIOR LIGHTS TO STAY ON 10 MINUTES BEFORE TURNING OFF WHEN PARKED. INTERIOR LIGHTS WILL TURN ON AND ALARM HORN WILL SOUND INTERMITTENTLY WHEN PARKED. I PULLED THE FUSE FOR THE HORN RELAY, DON'T KNOW WHEN IT WILL SOUND. I FEEL IT'S UNSAFE TO DRIVE WITHOUT A HORN. WHILE DRIVING DOORS DO NOT LOCK IN FACT THEY UNLOCK AFTER LOCKING THEM WITH LOCK SWITCH. *TR

10/16/2016
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 07/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

THE DOOR LATCH SENSOR IN THE DRIVERS DOOR IS MALFUNCTIONING. SHOWS A DOOR AJAR WARNING ON INSTRUMENT CLUSTER WHEN DOOR IS ACTUALLY CLOSED TIGHT. THIS WARNING INDICATION PREVENT THE DOORS FROM LOCKING WHEN DRIVING. BIG SAFETY ISSUE! IT ALSO CAUSES INTERIOR LIGHT TO STAY ON, AND NIGHT TIME DRIVING WITH THAT INTERIOR LIGHT GLARE IS A SAFETY ISSUE. THE DOME LIGHTS HAVE ALSO STAYED ON WHEN PARKED, CAUSING THE BATTERY TO GO DEAD. THIS ISSUE FIRST WAS NOTICED 7/10/16 AND CONTINUES INTERMITTENTLY EACH TIME THE VEHICLE IS DRIVEN. *TR

10/14/2016
Components: LATCHES/LOCKS/LINKAGES,ENGINE
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE FRONT DRIVER SIDE DOOR WARNING INDICATOR REMAINED ILLUMINATED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V516000 (LATCHES/LOCKS/LINKAGES). ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED AND A LOUD SOUND WAS HEARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,000.

10/14/2016
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 04/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

THE DOME LIGHT COMES ON WHILE VEHICLE IS ON MOVEMENT AND CREATES A NIGHT DRIVING HAZARD. THE DOORS WILL NOT LOCK WHICH IS A MAJOR SAFETY ISSUE. THE FALSE DOOR AJAR SIGNAL PREVENTS THE DRIVER FROM RECOGNIZING A REAL DOOR AJAR SITUATION.

10/14/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

WHEN DRIVING CAR AT ANY SPEED,ENGINE SUDDENLY LOSES ALL POWER,ORANGE WRENCH COMES ON DASH,THERE IS NO WAY TO KEEP CAR MOVING.DRIVER MUST REALIZE WHAT JUST HAPPENED AND TRY TO NAVIGATE CAR TO A COMPLETE STOP IN ASAFE SPOT.ON MULTIPLE OCCASIONS MY WIFE WAS NEARLY RAMMED OFF THE ROAD WHEN THIS HAPPENED ON 295 IN SOUTH JERSEY,THIS IS A VERY DANGEROUS PROBLEM FOR ALL CARS NEARBY BECAUSE IT COMES WITH NO WARNING AND NO OUTWARD SIGN OF A PROBLEM.COMPOUNDING THE PROBLEM IS THAT YOU HAVE TO PUT THE CAR IN PARK FOR IT TO RESTART, NEUTRAL WONT DO ANYTHING,FORD HAS RECALLED OVER A MILLION CARS WITH THIS PROBLEM,PLEASE DO WHTEVER YOU CAN TO SPEED UP THIS RECALL BEFORE THE DEATHTOLL STARTS TO CLIMB,

10/12/2016
Components: STRUCTURE
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC7BB******
Summary

DRIVE SIDE DRIVER DOOR AJAR SENSOR SWITCH FAILS. INTERIOR LIGHTS STAY ON AND DOOR LOCKS WILL NOT STAY LOCKED WHEN THE CAR IS IN MOTION. DOOR AJAR LIGHT STAYS ON AT ALL TIMES IF THE KEY IS IN THE IGNITION.

10/12/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 10/08/2016
Crash: No
Fire: No
Summary

DOOR AJAR WARNING LIGHT DOES NOT GO OFF WHEN ALL DOORS ARE CLOSED...THE INTERIOR DOME LIGHTS REMAIN ON AND DOES NOT TURN OFF UNTIL VEHICLE IS IN DRIVE AND HAS MOVED MORE THAN ABOUT 250 FEET. IT IS EXTREMELY DANGEROUS AT NIGHT TIME ESPECIALLY WHEN A LIT DOME LIGHT MAKES IT VERY DIFFICULT TO SEE OUT OF THE VEHICLE. THIS WEEKEND THE BATTERY DIED AS A DIRECT CAUSE OF THIS ISSUE! FORD JUST ISSUED A RECALL FOR 1.5 MILLION DEFECTIVE VEHICLES AND THIS YEAR NEEDS TO BE ADDED ASAP. I REFUSE TO PAY FOR SOMETHING OUT OF POCKET THAT THE MANUFACTURE SHOULD BE HELD RESPONSIBLE FOR...PLEASE HELP!

10/10/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3BB******
Summary

2011 FORD EDGE LOST ALL POWER FROM THE THROTTLE WHILE TRAVELING ON THE INTERSTATE. PULLED OVER TO THE SIDE OF THE ROAD, HAD A YELLOW WRENCH LIGHT, NO THROTTLE RESPONSE AND ROUGH RUNNING ENGINE. SHUT THE VEHICLE OFF WAITED ABOUT 2 MINUTES AND RESTARTED EVERYTHING WAS RUNNING FINE. DROVE THE EDGE ABOUT 10 MILES ON THE INTERSTATE TO MY EXIT, AFTER COMING TO A STOP AND READY TO ACCELERATE ONTO THE HIGHWAY I HIT THE GAS AND GOT OUT INTO THE INTERSECTION AND THE YELLOW WRENCH LIGHT ILLUMINATED AGAIN AND LOST ALL POWER LEAVING ME STRANDED IN THE MIDDLE OF THE INTERSECTION WITH TRAFFIC COMING BOTH WAYS. AFTER TRAFFIC STOPPED AND I WAS ABLE TO SLOWLY MOVE TO THE SHOULDER I SHUT THE CAR DOWN AGAIN AND CALLED A FRIEND TO COME HELP ME. AFTER SITTING FOR 10-20 MINUTES, MY FRIEND SHOWED UP AND THE EDGE RESTARTS AND WAS ABLE TO DRIVE HOME. THANKFUL MY PARENTS WEREN'T DRIVING OR CHILDREN WEREN'T IN THE CAR AND NO ACCIDENT WAS CAUSED. AFTER DOING SOME RESEARCH I'VE COME TO THE CONCLUSION THAT THE THROTTLE BODY IS TO BLAME AND ALL THE SYMPTOMS ARE THE SAME. APPARENTLY THIS IS A COMMON PROBLEM ON THE EDGE, MUSTANG, FLEX, EXPLORER AND LINCOLN MKX. VERY DISAPPOINTED AND DANGEROUS! GREAT VEHICLE BUT POOR QUALITY OF ELECTRONIC PARTS I HOPE AND PRAY THIS NEVER HAPPENS TO SOMEONE WHO PANICS WHILE ON THE INTERSTATE. VEHICLE WILL NOT BE DROVE UNTIL THIS ISSUE IS FIXED. DATE OF INCIDENT OCTOBER 9TH, 2015 APPROXIMATELY 7:45 AND 8:00-8:15. MILEAGE APPROXIMATELY 105,XXX.

10/10/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2BB******
Summary

DOOR AJAR ALERT STAYS ON WHEN DOOR IS CLOSED WHICH KEEPS YOU FROM BEING ABLE TO LOCK YOUR DOORS WHILE IN THE VEHICLE. INTERIOR LIGHT STAYS ON, WHICH ILLUMINATES YOU AND THE COCKPIT. WITH ALERT IN THE ON POSITION, YOU ARE NOT ALERTED TO OTHER DOORS WHICH MAY BE AJAR. FAULTY LATCH.

10/07/2016
Components: EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

THE DOOR LATCH MECHANISM ON MY DRIVER'S SIDE DOOR SLOWLY BEGAN FAILING. AT ROUGHLY 35K MILES, THE "DOOR AJAR" WARNING WOULD APPEAR ON MY VEHICLE DISPLAY. I WOULD RECLOSE THE DOOR AND THE WARNING WOULD GO AWAY. IT RANDOMLY CONTINUED TO HAPPEN AND RESOLVE ITSELF WHILE STATIONARY OR WHILE RUNNING, UNTIL ABOUT 95K MILES ( 8 MO AGO). THERE WERE ELECTRONIC SPRAYS YOU COULD SPRAY INTO THE LATCH MECHANISM THAT WOULD MAKE THE WARNING GO AWAY FOR A LIMITED AMOUNT OF TIME. EVENTUALLY THE ENTIRE ELECTRICAL MECHANISM FAILED. I COULD NOT LOCK MY DOORS WITH THE IGNITION ON AND EVENTUALLY JUST LEARNED TO 'APPROVE/OK' THE WARNING EVERY TIME THE IGNITION WAS ON. UNFORTUNATELY THERE WERE SEVERAL TIMES WHEN I WAS ACTUALLY DRIVING WITH AN SEMI-LATCHED/OPEN DOOR. I DIDN'T KNOW BECAUSE I 'OK'D THE 'DOOR AJAR' WARNING LIKE NORMAL. THE ONLY WAY I WOULD KNOW SOMETHING WAS DIFFEENT, WOULD BE WHEN I DROVE AT A HIGH ENOUGH RATE OF SPEED TO NOTICE THE INCREASED ROAD NOISE FROM MY SIDE OF THE VEHICLE. IT IS ALSO MY UNDERSTANDING THAT NEWER VEHICLES AUTOMATICALLY LOCK ONCE UNDER WAY TO DISENGAGE THE DOOR OPENING MECHANISM IN CASE OF AN ACCIDENT THAT MIGHT OPEN THE DOOR- CLEARLY THIS IS NOT POSSIBLE WITH THE FAILED DOOR LATCH. THE ONLY WORK AROUND THAT I HAVE DISCOVERED IS TO REMOVE A FUSE WHICH REMOVES THE INTERIOR LIGHTING AND PREVENTS THE BATTERY FROM DRAINING. I STILL HAVE TO 'OK" THE 'DOOR AJAR' WARNING THOUGH. AS FOR LOCKING THE VEHICLE FOR SAFETY IN AN ACCIDENT, IF YOU LOCK THE VEHICLE FIRST THEN TURN ON THE IGNITION THE VEHICLE REMAINS LOCKED. THIS WORKAROUND IS RARELY GOING TO HAPPEN IN THE REAL WORLD. THERE WAS A 'CLEANING' PROCEDURE THAT SEVERAL DEALERS OFFERED FOR AROUND $200, BUT IT WAS NOT GUARANTEED AND THE $400 REPLACEMENT MIGHT STILL HAVE TO OCCUR WITH A LATCH THAT STILL OFTEN FAILED (PER INTERNET FORUMS). MY REPAIR IS SCHEDULED FOR 10/8/16.

10/07/2016
Components: UNKNOWN OR OTHER
Incident Date: 10/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

THE DOOR ADJAR LIGHT STAYS ON CONSTANTLY HAS BEEN CONSTANT PROBLEM SINCE WE BOUGHT CAR IN 2012. FIRST TIME WAS UNDER WARRANTY AND LOCAL DEALERSHIP SAIID THEY FIXED IT. HOWEVER WITHIN WEEKS OF WARRANTY EXPIRING THE SAME PROBLEM ON SAME DOOR HAPPENED AND HAS BEEN CONSTANT SINCE THEN.

10/06/2016
Components: STRUCTURE
Incident Date: 10/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

DRIVERS SIDE DOOR AJAR LIGHT STAYS ON WHEN DOOR IS SHUT. IS A SAFETY CONCERN BECAUSE DOORS WON'T LOCK AND DOME LIGHT STAYS ON. PROBLEM IS INTERMITTENT AND IS WORSE IN COLD WEATHER. DEALERSHIP COMPLIED WITH A SERVICE LETTER BUT THE PROBLEM CAME BACK WITHIN MONTHS. DEALERSHIP SEEMS TO BE DRAGGING THEIR FEET.

10/06/2016
Components: EXTERIOR LIGHTING
Incident Date: 05/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4BB******
Summary

THE DOME LIGHTS COME ON WHEN I GET IN MY CAR (OR SOMETIMES WHEN IT'S JUST SITTING IN THE GARAGE) AND THEY STAY ON BECAUSE IT SAYS THAT A DOOR IS AJAR BUT IT'S NOT. INITIALLY I HAD 2 DOORS REPLACED PER ADVICE OF MY FORD DEALER BUT IT DIDN'T LAST LONG BEFORE THE LIGHTS WERE ON AND THE MESSAGE CAME BACK. AT NIGHT IT IS ESPECIALLY UNSAFE BECAUSE OF THE GLARE. THE LIGHT EVENTUALLY FADES AS I PICK UP SPEED, BUT UNTIL THEN IT IS DANGEROUS AT NIGHT. I HAVE ALSO HAD TO REPLACE AND RECHARGE MY BATTERY AND I KNOW IT'S BECAUSE WHEN I GET OUT OF THE CAR, THE LIGHT STAYS ON FOR A COUPLE OF MINUTES BEFORE IT GOES OFF AND SOMETIMES I COME OUT AND SEE THAT THE LIGHT IS ON IN THE CAR FOR NO REASON. AS A RESULT OF THE CAR THINKING THE DOORS ARE OPEN, I CANNOT LOCK THE DOORS, THEY JUST POP BACK UP. VERY UNSAFE FOR A WOMAN DRIVING AT NIGHT, ESPECIALLY. I HAVE PUT UP WITH THIS FOR 5 YEARS AND DIDN'T REALIZE I COULD REPORT IT HERE. I DEFINITELY ASKED THE DEALER TO REPORT IT. IT HAPPENED WITHIN THE FIRST YEAR I GOT IT, BECAUSE BOTH DOORS WERE UNDER WARRANTLY AND AFTER THAT, I REFUSED TO REPLACE DOORS.

10/06/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JCXBB******
Summary

PASSANGER DOOR LATCH FAILS, DOOR COMES OPEN. INTERIOR LIGHTS WILL NOT TURN OFF AND LOCKS WILL NOT LOCK BECAUSE OF FAILING DOOR LATCH

10/05/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

INSIDE LIGHTS STAY ON AFTER DOOR CLOSED, DOOR AJAR LIGHT STAYS ON ON DASH. DOOR LOCKS WANT LOCK OR UNLOCK AT TIMES.

10/05/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4BB******
Summary

DOOR AJAR LIGHT IS CONSTANTLY ON. SOMETIMES TURNS OFF. ALARM GOES OFF RANDOMLY BECAUSE OF THIS, DOORS DO NOT LOCK WHILE CAR IS MOVING, DOME LIGHTS STAY ON

10/04/2016
Components: EXTERIOR LIGHTING
Incident Date: 07/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

THE 'DOOR AJAR' LIGHT ON THE INSTRUMENT CLUSTER STAYS ILLUMINATED EVEN WHEN ALL DOORS ARE PROPERLY LATCHED. THIS MALFUNCTION DISABLES THE AUTOMATIC LOCKING FEATURE WHEN THE VEHICLE IS PUT IN THE DRIVE POSITION. IT ALSO CAUSES THE INTERIOR LIGHTS TO STAY ON AND HAS CAUSED MY BATTERY TO BE DRAINED SEVERAL TIMES TO WHERE I HAD TO HAVE THE VEHICLE JUMP STARTED. I HAD TO DISCONNECT THE INTERIOR LIGHTS WHICH POSES A SAFETY CONCERN FOR ME IN DARK PARKING LOTS ETC.

10/04/2016
Components: STRUCTURE
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

A WARNING COMES UP ON THE INSTRUMENT PANEL THAT THE "DRIVER DOOR IS AJAR." I WILL CLOSE IT AGAIN AND MOST TIMES IT STILL SAYS IT IS AJAR. ONCE I BEGIN DRIVING THE DOORS WILL NOT LOCK, NOR WILL THEY ALLOW ME TO LOCK THEM, THEY IMMEDIATELY UNLOCK AGAIN. ALSO THE INTERIOR LIGHTING WILL STAY ON WHEN THE CAR IS NOT BEING DRIVEN AND IS STATIONARY.

10/04/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

I AM UNABLE TO LOCK MY DOORS, WHEN I PRESS THE DOOR LOCK, IT AUTOMATICALLY UNLOCKS THEM, (THIS WILL OCCUR WHILE SATIONARY OR MOVING) DOME AND OUTDOOR MIRROR LIGHTS STAY ON WHILE PARKED IN GARAGE OR OFFICE LOT. DASH INDICATOR DOOR AJAR IS CONSTANT. LEFT VEHICLE AT AIRPORT PARKING LOT DURING A 10 DAY VACATION TO RETURN TO A DEAD BATTERY, ON SITE SECURITY / VEHICLE ASSISTANCE TEAM SAYS THEY SAW DOME LIGHT ON DURING ROUTINE SECURITY ROUNDS...MY WIFE WILL NOT RIDE IN THE VEHICLE DUE TO OBVIOUS SECURITY RISK. THIS IS SO FRUSTRATING, WHEN I ASK THE DEALER TO ADDRESS THIS I WAS TOLD IT WOULD COST $400 DOLLARS !!! WE OPTED TO BUY AMERICAN DURING OUR COUNTRIES ECONOMIC TROUBLES, WE HAVE A 2010 FORD FUSION AND A 2011 FORD EDGE. THIS HAS BEEN A DISAPPOINTING EXPERIENCE...

10/04/2016
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 09/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC2BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND FAILED TO TURN OFF. AS A RESULT, THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS NOT ABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,000. UPDATED 01/06/2017*CT *TR

10/04/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AK0BB******
Summary

DRIVER DOOR AJAR STAYED ON....INTERIOR LIGHTS STAYED ON....DOORS WOULD NOT STAY LOCKED....HIGH BEAMS WOULD NOT TURN OFF. COULD NOT DRIVE MY VEHICLE AT NIGHT. ALL SAFETY CONCERNS. I JUST PAID FORD MOTOR COMPANY FOR NEW SWITCH ASSEMBLY AND DOOR LATCH ASSEMBLY AND LABOR. TOTAL COST WAS 833.19 FOR PARTS AND LABOR. WHEN I TOOK MY CAR IN I MENTIONED TO THE DEALER THAT I HAD SEEN NUMEROUS COMPLAINTS ONLINE WITH THE SAME ISSUE. THEY DIDN'T CARE AT ALL. I HAD NO CHOICE BUT TO PAY TO REPAIR.

10/04/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

BACK UP CAMERA NO LONGER FUNCTIONAL

10/04/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC1BB******
Summary

DRIVER'S DOOR ALWAYS INDICATES IT IS AJAR, EVEN WHEN CLOSED. THIS PREVENTS INTERIOR LIGHTS FROM GOING OUT UNTIL VEHICLE REACHES SPEED. THIS MAKES IT DIFFICULT TO SEE AT NIGHT. THERE IS NO MANUAL WAY TO TURN THE LIGHTS OFF. I WAS FORCED TO BACK INTO THE ROAD BLIND ONE NIGHT - WITH A TRAILER - BECAUSE I COULD NOT SEE OUT OF THE CAR. IT ALSO WILL NOT LET YOU LOCK THE DOORS WHILE DRIVING AND DRAINS THE BATTERY WHEN YOU TURN THE VEHICLE OFF. I HAD THIS REPAIRED AT MY EXPENSE AT A FORD DEALERSHIP BUT THE PROBLEM RETURNED 4 MONTHS LATER.

10/04/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 10/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

DOOR AJAR LIGHTS STAYING ON AND WILL NOT GO OFF WHEN DOOR IS CLOSED! THEY GO ON AND OFF WHILE DRIVING DOWN THE ROAD. CAN'T LOCK THE DOORS, ALARM WILL NOT SET, INTERIOR LIGHTS STAY ON AND RUN BATTERY DOWN CONSTANTLY.

10/03/2016
Components: STRUCTURE
Incident Date: 10/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC1BB******
Summary

THE DRIVERS DOOR DOOR AJAR LIGHT STAYS WAS STAYING ON AT ALL TIMES WITH THE DOOR SHUT. HAD TO REPLACE THE DOOR LATCH ASSEMBLY TO MAKE THE ISSUE GO AWAY. POTENTIALLY A SERIOUS SAFETY ISSUE IF THE DOOR LATCH IS MALFUNCTIONING.

10/03/2016
Components: ENGINE
Incident Date: 09/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC1BB******
Summary

WHILE DRIVING 70 MPH ON THE FREEWAY THE ENGINE SUDDENLY COMPLETELY LOST POWER WITH NO WARNING WHAT SO EVER. LUCKILY WE WERE ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD. THIS ISSUE COULD HAVE ENDED VERY BADLY IF THERE WAS MORE TRAFFIC AT THE TIME IT HAPPENED. AFTER SEARING THE FORMUMS MANY OTHER EDGE OWNERS HAVE REPORTED THIS SAME ISSUE. THE THROTTLE BODY APPEARS TO BE THE FAULTY PART THAT CAUSES THE ISSUE.

10/03/2016
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 04/30/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE PARKING AND CABIN LIGHTS REMAINED ILLUMINATED INDEFINITELY. AS A RESULT, THE BATTERY DIED. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE THE FAILURE WAS REMEDIED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

10/03/2016
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 09/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3BB******
Summary

VEHICLE LEFT REAR DOOR INDICATOR WAS 'DOOR AJAR" . DOOR LOCKS WOULD NOR LOCK DOOR AND DOME LIGHT WOULD NOT GO OUT - THIS DEPLETED THE BATTERY. LEFT REAR DOOR LATCH REPLACED UNDER EXTENDED WARRANTY WITH $100.00 DEDUCTIBLE. BATTERY WAS ONLY 2 YEARS OLD AND BATTERY WAS REPLACED UNDER BATTERY WARRANTY. ALL WORK DONE AT FORD DEALER.

10/03/2016
Components: EXTERIOR LIGHTING
Incident Date: 06/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9BB******
Summary

THE DOOR AGAR WARNING AND DOME LIGHTS STAY ON AND I AM NOT SURE THE DOOR IS SHUT. THE WARNING INDICATOR AND DOME LIGHT STAY ON MAKING IT DIFFICULT AT NIGHT TO DRIVE SAFELY

10/03/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 09/16/2016
Crash: No
Fire: No
Summary

THE DOOR AJAR ERROR APPEARS ON THE DASH, EVEN WHEN THE DOOR IS FULLY CLOSED. THE ALARM CANNOT BE PROPERLY ACTIVATED BECAUSE OF THIS. THE DOOR WAS NOT HIT IN AN ACCIDENT, IT JUST DEVELOPED ONE DAY INTERMITTENTLY AND IS NOW CONSTANT. I AM HAVING TO REPLACE THE DOOR LATCH TO RESOLVE THE ISSUE.

09/28/2016
Components: EXTERIOR LIGHTING,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 09/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

THE 'DOOR AJAR' WARNING LIGHT ON MY 2011 EDGE PERIODICALLY COMES ON AND STAYS ON. THE WARNING INDICATES THAT VARIOUS DOORS ARE OPEN. SOMETIMES IT'S THE DRIVER DOOR; OTHER TIMES IT'S THE LEFT PASSENGER DOOR OR THE BACK GATE. EACH TIME THE DOORS WERE CLOSED PROPERLY, HOWEVER THE SENSOR THINKS THAT THE DOORS ARE OPEN. THIS MALFUNCTION CAUSES THE INTERIOR DOME LIGHTS AND THE EXTERIOR LIGHTS ON THE SIDE MIRRORS TO REMAIN ON, WHICH DRAINS THE BATTERY. ORIGINALLY, I THOUGHT THIS ISSUE WAS A PROBLEM SPECIFIC TO MY VEHICLE. HOWEVER, IN AN ATTEMPT TO UNDERSTAND THE PROBLEM, I CONDUCTED AN INTERNET SEARCH AND DISCOVERED THAT THE 'DOOR AJAR' WARNING IS A COMMON AND WELL KNOWN PROBLEM WITH FORD PRODUCTS INCLUDING THE EDGE. THIS PROBLEM IS NOT A RESULT OF USE OR WEAR AND TEAR OF THE VEHICLE; IT CLEARLY IS A MECHANICAL /ENGINEERING FLAW WITH THE VEHICLE. I FEEL THAT THIS SITUATION IS A SAFETY ISSUES AND SHOULD BE CORRECTED BY FORD MOTOR COMPANY. ON SEPTEMBER 19, 2016, I SENT AN EMAIL TO THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER (CRC), EXPLAINING THE PROBLEM AND SEEKING HELP. I WAS ASSIGNED A CASE NUMBER (CAS-10612005-P1F4G7) AND WAS TOLD TO CONTACT A LOCAL DEALER TO DIAGNOSIS THE PROBLEM. ON SEPTEMBER 27, 2016, A SERVICE DEPARTMENT REPRESENTATIVE FROM BEAU TOWNSEND FORD INFORMED ME THAT THE PROBLEM WAS WITH THE DOOR LATCH AND THE COST TO REPAIR IS APPROXIMATELY $385.00 PER LATCH. HE ALSO INFORMED ME THAT FORD MOTOR COMPANY WOULD NOT PAY FOR THE REPAIR.NEXT, I CALLED THE CRC TO APPEAL THE DECISION.I WAS TOLD THAT THE PROBLEM WAS NOT A RECALL ITEM AND THAT FORD WOULD NOT REPAIR THE VEHICLE. I WAS ALSO TOLD THAT I HAD NO FURTHER RECOURSE REGARDING THIS ISSUE.

09/27/2016
Components: POWER TRAIN
Incident Date: 09/24/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER. THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE POWER TRAIN FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,500. THE VIN WAS NOT AVAILABLE.

09/27/2016
Components: UNKNOWN OR OTHER
Incident Date: 09/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

THE DOORS ALWAYS SHOW AJAR. THE DEALER HAS WORKED ON OUR CAR AT LEAST 3 TIMES NOW IT'S OUT OF WARRANTY AND THEY WANT TO CHARGE US TO FIX IT. THE IS A SAFETY HAZARD AND IT RUINS THE BATTERY. MY DAUGHTER DRIVES THIS CAR AND THE LIGHT WON'T GO OFF UNTIL YOU GET MOVING DOWN THE ROAD.

09/26/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/15/2016
Crash: No
Fire: No
Summary

FOR THE PAST FEW MONTHS I HAVE BEEN HAVING A DOOR AJAR ISSUE WITH MY DRIVER'S SIDE DOOR EVEN THOUGH MY DOOR IS COMPLETELY CLOSED AND THE INTERIOR LIGHT STAYS ON RUNNING MY BATTERY DOWN. DO THEY HAVE A RECALL REGARDING THIS ISSUE AS I SHOULD NOT BE RESPONSIBLE FOR REPLACING A FAULTY ELECTRICAL SYSTEM THAT ALREADY HAS FUEL PROBLEMS .

09/26/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

DOOR AJAR LIGHT STAYS ON, ACTS AS IF DRIVERS DOOR ISN'T CLOSED. ALSO PREVENTS US FROM LOCKING VEHICLE UP WHEN WE LEAVE IT. STARTED WITH ONLY DRIVER DOOR. NOW IS REAR DRIVERS SIDE DOOR ALSO. CONCERNED ABOUT SAFETY OF FAMILY AND OUR VALUABLES WITH THIS ISSUE THAT SHOULDN'T BE HAPPENING.

09/26/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3BV******
Summary

DOOR AJAR LIGHTS REMAINS ON. DOOR AJAR LIGHT COMES ON WHEN THE DOOR IS NOT OPENED, ALARM SOUNDS MULTIPLE TIMES PER DAY.

09/23/2016
Components: SUSPENSION
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AK6BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, A CLUNKING NOISE WAS HEARD COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE STRUTS FAILED AND NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

09/23/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JXBBB******
Summary

I HAVE A LOUD POPPING NOISE WHEN I TURN TO THE LEFT. WHEN I PULL INTO A PARKING STALL AND WHEN I BACK OUT AND U TURNS.ITS BEEN TO TWO DIFFERANT SHOPS. ONE SHOP REPLACED THE STRUT, STRUT TOWER BARRING ,LOWER A ARM,AXEL,STRUT MOUNT,AND THE POWER STEERING.THE NOISE IS STILL THERE.THE NEXT SHOP REPLACES THE RACK AND PINION AND ITS STILL THERE. ITHY SAID IT IS A BREAK IN THE BODY WELD SOME WERE BUT THY DONT KNOW WERE. I CALLED FORD MOTOR COMPANY AND SPOK WITH A GENTELMAN NAMED MARK BUT HE WAS OF NO HELP TO ME. I TOOL THE VEHICLE TO A AUTOBODY SHOP BUT THY COULD NOT FIGUER IT OUT EITHER. IF THERE IS A BREAK IN THE WELD ITS IS A UNSAFE CAR TO DRIVE. MARK FROM FORD MOTER COMPANY WILL NOT RETURN MY PHONE CALLS TO TRY AND HELP ME RESOLVE THE ISSUE.ITS BEEN TWO MONTHS I HAVE BEEN DEALING WITH THIS AND I CANT GET NO HELP THE ONE TIME I SPOK WITH MARK FROM FORD HE WAS SAYING IF THE CAR CANT BE FIXED HE WOULD TAKE THE STEPS TO GET ME OUT OF THE CAR AND INTO SOMETHING ELSE BUT LIKE I SAID I HAVE YET TO SEEP WITH HIM.IM TO THE PIONT THAT IF WE CANT GET THIS RESOLVED IM GOING TO GET A LAWER .IN THE WHOLE PROSSES IM PAYING FOR A VEHICLE I DONT WANT RO PUT MY KIDS IN LET ALONE DRIVE IT NOT KNOWING IF SOMETHING WILL HAPPEN SO PLEAS HELP ME IN ANY WAY POSSABLE.

09/22/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 09/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

DRIVER'S DOOR SENSOR IS BAD. VEHICLE DOES NOT RECOGNIZE THAT THE DRIVER'S DOOR IS CLOSED AND WILL NOT LOCK OR AUTOMATICALLY TURN OFF INTERIOR LIGHTS. AT NIGHT, I HAVE TO BACK OUT OF A LONG DRIVEWAY ONLY BEING ABLE TO USE THE BACKUP CAMERA. ONCE IN FORWARD MOTION, THE LIGHT WILL EVENTUALLY TURN OFF BUT THE DRIVER'S DOOR WILL NOT LOCK. WHAT IS TO PREVENT SOMEONE FROM WALKING UP TO AND OPENING MY CAR DOOR WHILE STOPPED AT A TRAFFIC LIGHT?? ON ONE OCCASION, THE DOOR AJAR ICON DID NOT COME ON WHEN STARTING THE CAR BUT CAME ON ABOUT 8 MILES DOWN THE ROAD. ALSO, WHEN YOU PARK THE CAR AND LOCK IT, IT STILL DOES NOT RECOGNIZE THAT THE DOOR IS SHUT AND DOES NOT AUTOMATICALLY TURN THE LIGHTS OFF AGAIN. THE FORD DEALERSHIP WANTS AROUND $600.00 TO FIX THIS ISSUE, I PAID THEM $65.00 TO "CLEAN THE SENSOR" BECAUSE THE GUY SAID THAT IT MIGHT CORRECT THE ISSUE OR AT LEAST HOLD IT OFF A WHILE. I PICKED THE CAR BACK UP 3 DAYS AGO AND NOW THAT DOOR AJAR LIGHT IS ON ALL THE TIME. BEFORE, I COULD AT LEAST OPEN AND CLOSE THE DOOR ABOUT 3-4 TIMES AND THE LIGHT WOULD GO OFF.

09/22/2016
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 08/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

PURCHASED MY 2011 FORD EDGE IN JUNE/JULY OF 2014 FOR JC LEWIS FORD IN SAVANNAH, GA. TURNS OUT THERE WAS AN "EXTENDED WARRANTY" IN PLACE BECAUSE THE BRAKE BOOSTER'S IN THIS CAR HAVE BEEN FAILING. I'M NOT SURE WHY THEY WOULD HAVE SOLD ME A CAR WITHOUT COMPLETING A REPAIR OR INFORMING ME OF THE POSSIBILITY OF MALFUNCTION. ABOUT A MONTH AGO, I WAS DRIVING DOWN THE INTERSTATE AT ABOUT 65 MPH WHEN I WAS CUT OFF BY ANOTHER VEHICLE. WHEN I WENT TO TAP THE BRAKES TO DISENGAGE THE CRUISE CONTROL, NOTHING HAPPENED! I HAD TO PRESS THE BRAKES ABOUT HALFWAY DOWN TO GET THE CRUISE CONTROL TO DISENGAGE AND, EVEN THEN, IT FELT LIKE I DID NOT HAVE POWER BRAKES.

09/19/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

I HAVE A 2011 FORD EDGE, THE DOOR AJAR SYMBOL REMAINS ON, THIS ALLOWS THE COURTESY LIGHTS TO REMAIN ON AND DRAIN THE BATTERY, I HAVE RAN ELECTRICAL CONTACT CLEANER THROUGH ONE OF THE BOLT HOLES AND SPRAYED WD40, IT WORKED FOR A LITTLE AWHILE, BUT NOW THE LIGHTS STAYS ON AT ALL TIMES, AND DRAINS THE BATTERY. THIS LEAVES MY WIFE AND CHILD STRANDED AT TIMES, WHILE AAA ARRIVES TO JUMP THE DEAD BATTERY. FORD NEEDS TO FIX THE DOOR LATCH PROBLEM, I HAVE A LOCAL QUOTE TO REPLACE THE LATCH....$500.00 THROUGH FORD .....BEFORE I THE, CONSUMER OF A MADE IN THE USA PRODUCT PAY $500.00 TO GET THE LATCH REPLACED I WILL TRADE THE VEHICLE IN FOR A CHEVROLET!!! PLEASE RECALL THIS LATCH PROBLEM

09/19/2016
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 09/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

THE DRIVER SIDE DOOR SENSOR IS BAD. THE VEHICLE IS UNSAFE BECAUSE THE SENSOR REMAINS ON ALL THE TIME EVEN WHEN THE DOOR IS CLOSED. SO IF THE DOOR IS EVER OPEN, YOU WOULD NOT KNOW BECAUSE ALL THE SENSORS ARE BAD SO YOU ASSUME IT IS JUST AN ERROR MESSAGE. ALSO - ON THIS VEHICLE - THE BRAKES FEEL SPONGY AT TIMES AND ARE NOT GOOD, EVEN THOUGH HAVING THE BRAKES LOOKED AT AND THEY HAVE CHECKED AS CONFIRMED SOUND WITH NEW ROTORS AND PADS.

09/18/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

PASSENGER DOOR AJAR LIGHT STAYS ON WHEN DOOR IS CLOSED

09/18/2016
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC8BB******
Summary

DOOR AJAR LIGHT STAYS ON ALL THE TIME, THIS CAUSE THE DOORS TO NOT BE ABLE TO LOCK, THE INTERIOR LIGHT STAYS ON FOR AN EXTENDED PERIOD OF TIME. WHEN THE INTERIOR LIGHTS STAY ON AT NIGHT IT MAKES DRIVING DIFFICULT AT TIMES. THE INTERIOR LIGHTS STAYING ON IN THE WINTER TIME HAVE ALSO MADE IT DRAIN THE BATTERY DOWN SO VEHICLE HAS TO BE JUMP STARTED.

09/17/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

I HAVE A 2011 FORD EDGE. DOOR AJAR LIGHT STAYS ON AND DOES NOT TURN INTERIOR LIGHT OUT. IT HAS BECOME VERY DANGEROUS AND DIFFICULT TO SEE WHEN DRIVING AT NIGHT. I AM ALSO NOT ABLE TO LOCK MY DOORS. THIS IS A SAFETY ISSUE AND SHOULD ABSOLUTELY BE RECALLED!!! NOT ACCEPTABLE THAT FORD HAS NOT BEEN REQUIRED TO CORRECT THIS SIRUATION.

09/16/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9BB******
Summary

THIS VEHICLE HAS 64,000 MILES AND THE DRIVER SIDE DOOR HAS THE DOOR AJAR PROBLEM, DOOR AJAR WARNING STAYS ON IF DOOR IS OPEN OR CLOSED, ALSO FROM THE LOOKS OF THINGS THIS PROBLEM HAS BEEN ISSUED ONE OR MORE TIMES IN THE PAST.. THERE NEEDS TO BE A RECALL FOR THIS, SEARCHING THE PROBLEM I HAVE FOUND THAT THIS PROBLEM IS BIG WITH MANY FORD PRODUCTS AND FOR ME WILL DECIDE IF I BUY AMERICAN MADE VEHICLES IN THE FUTURE. ALSO I HAVE FOUR MORE DOORS THAT USE THE SAME AJAR SYSTEM JUST WAITING TO GO BAD.

09/16/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4BB******
Summary

FORD EDGE 2011 JUST OVER 39,000 MILE DRIVERS SIDE DOOR AJAR LIGHT WOULD COME ON OFTEN BUT AFTER CLOSING SEVERAL TIMES WOULD GET IT TO TURN OFF. CLEANED AND LUBED DOOR LOCK AREA, AND HELPED PROBLEM FOR A SHORT TIME. NOW LIGHT IS ON PERMANENTLY, DOORS WILL NOT LOCK VIA AUTOMATIC NOR INTERIOR DOOR LOCK SWITCH WHILE DRIVING. EXTERIOR DOOR SWITCH NUMBER PAD WILL NOT LOCK DOOR WHILE PARKED. REMOVED 15 AMP INTERIOR LIGHT FUSE TO AVOID BATTERY DRAINAGE.

09/15/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC4BB******
Summary

ALERT STATING "AWD OFF" AND AN IMAGE OF A WRENCH SUDDENLY CAME ON WHILE DRIVING. CAR SPUTTERED AND WAS UNABLE TO ACCELERATE. PULLED OVER, TURNED CAR OFF AND WAITED A FEW MINUTES. WHEN TURNED BACK ON, ALERT WAS OFF. LUCKILY I WAS ON A RESIDENTIAL STREET, BUT COULD POSE A DANGEROUS SITUATION IF ON THE HIGHWAY OR DURING TRAFFIC DUE TO INABILITY TO ACCELERATE OR DRIVE CAR.

09/14/2016
Components: POWER TRAIN
Incident Date: 09/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

CAR DRIVING AT ANY SPEED WILL ABRUPTLY SHOW YELLOW WRENCH, LOSE POWER AND ACCELERATION, STEERING BECOMES HEAVY AND YOU HAVE TO FIGHT TO GET THE NOW SHAKING CAR TO SIDE OF ROAD. AFTER SWITCHING OFF IGNITION, WAITING TEN SECONDS, IT RESTARTS AND RUNS PERFECTLY FOR ANOTHER FEW WEEKS. DEALERSHIP CANNOT REPLICATE ISSUE. MY RESEARCH POINTS IN THROTTLE BODY ASSEMBLY ISSUE. HAS HAPPENED ABOUT 12 TIMES IN 18 MONTHS. EACH OF DIFFERING TERROR AND DANGER, BUT NO-ONE CAN HELP, DESPITE OTHERS ONLINE HAVING SAME ISSUE.

09/14/2016
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC0BB******
Summary

1.A WRENCH SHAPED LIGHT CAME ON FROM INSTRUMENT PANEL, AND HAVING A SUDDEN LOSS OF POWER WHILE DRIVING. 2.THE ACCELERATOR STOPS WORKING OR HAS EXTREMELY LIMITED POWER. 3.AFTER POWER OFF THE VEHICLE AND WAIT FOR 10-15 MINUTES TO RESTART THE VEHICLE, THE WRENCH SHAPED LIGHT GOES AWAY AND THE VEHICLE IN DRIVABLE CONDITION AGAIN. BUT THE PROBLEM COULD HAPPEN AGAIN WITHIN A DAY OR IN FEW DAYS. IT IS REALLY DANGEROUS WHILE DURING IN HIGHWAY OR IN BUSY ROADS WHEN THIS PROBLEM OCCURRED. THE PROBLEM HAPPENS RANDOMLY. SOMETIMES IT COULD HAPPEN SEVERAL TIMES IN A DAY, SOMETIMES IT WON'T HAPPEN IN A WEEK. I CALLED FORD DEALERS AND THEY SAID TO DIAGNOSTIC IT FOR $98 AND ONLY WHEN THE SYMPTOM HAPPENS THEY WILL BE ABLE TO FIND THE REAL CAUSE. I SEARCHED ONLINE AND IT'S A VERY COMMON PROBLEM TO 2010 -2013 FORD EDGE OWNERS.

09/13/2016
Components: POWER TRAIN
Incident Date: 09/13/2016
Crash: No
Fire: No
Summary

DURING ACCELERATION THE CAR SHAKES, LOSES ACCELERATION AND CUTS OUT. IT HAS HAPPENED 4 TIMES THIS WEEK (IN TRAFFIC) TO THE POINT WHERE I HAD TO KICK ON THE HAZARDS REALLY QUICK AND FIND MY WAY TO SAFETY. ONCE IT IS CUT OFF, PUT IN PARK AND RESTARTED IT ACTS LIKE NOTHING WAS EVER WRONG. THE ONLY LIGHT THAT COMES ON IT THE YELLOW WRENCH ON THE DASH WITH NO OTHER WARNINGS OR INFORMATION.

09/13/2016
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC3BB******
Summary

DOOR AJAR LIGHT REMAINS ON-VEHICLE WILL NOT LOCK WHILE IN MOTION-INTERIOR LIGHTS WILL NOT TURN OFF WHILE PARKED-ELECTRICAL COMPONENTS DRAIN BATTERY AS IF THE DOOR REMAINS OPEN AT ALL TIMES EVEN WHEN THE DOOR IS CLOSED-NEEDS TO BE RECALLED AND FIXED FOR FORD OWNERS AS THIS IS NOT THE ONLY FORD VEHICLE WITH THIS PROBLEM-FORD NEEDS TO STAND BEHIND THEIR PRODUCT AND STEP UP

09/11/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC4BB******
Summary

THE DRIVERS SIDE "DOOR AJAR" INDICATOR LIGHT WILL NOT GO OFF AFTER CAR IS STARTED. THIS AFFECTS THE INTERIOR LIGHTS AND PARKING LIGHTS AFTER THE CAR IS TURNED OFF. MOST IMMEDIATE AFFECT IS A DRAINED/DEAD BATTERY. ALSO SAFETY CONCERNS BECAUSE INTERIOR LIGHTS REMAIN ON AT NIGHT FOR SOME TIME MAKING VISIBILITY DIFFICULT WHEN BEGINNING TO INITIALLY DRIVE.

09/11/2016
Components: UNKNOWN OR OTHER
Incident Date: 04/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC4BB******
Summary

MY BACK UP CAMERA IS VERY ERRATIC. SOMETIMES THE IMAGE COMES ON THE SCREEN UPSIDE DOWN AND SOMETIMES NOT AT ALL. SOMETIMES THE SREEN IF FILLED WITH YELLOW LINES INTERFERING WITH THE IMAGE AS WELL.

09/10/2016
Components: SERVICE BRAKES
Incident Date: 08/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5BB******
Summary

NOTIFICATION OF A BRAKE BOOSTER FAILURE. MY CAR IS SERVICED REGULARLY AND THE BRAKES WERELWAYS STATED AS NORMAL. I SEEN AN ALERT ON YOUR WEBSITE ABOUT THE BRAKE BOOSTER AND WHEN I TALKED TO FORD THE WOMAN STATED IF YOU ARE NOT HAVING PROBLEMS FORD WILL NOT DO ANYTHING. I GUESS YOU HAVE TO GET IN AN ACCIDENT. SHE DID SAY I COULD TAKE IT TO A FORD DEALER AND HAVE THEM LOOK AT IT WHICH MEANS I BEAR THE COST SINCE IT IS BEYOND WARRANTY. SINCE I CONTACTED FORD THE BRAKE BOOSTER FAILED AND HAD TO BE REPLACED. I NEARLY GOT INJURED AS THE VEHICLE WOULD NOT STOP AND KEPT ROLLING.. THERE WAS 81000 MILES ON THE VEHICLE. ANOTHER PROBLEM THE VEHICLE IS HAVING IS A DRIVER SIDE DOOR AJAR WARNING INDICATION. I HAD IT REPAIRED ONCE AT 23156 MILES. I NOW HAVE IT AGAIN. THERE HAS TO BE A DEFECT IN THE DOOR MECHANISM. I HEAR FORD HAS A FIX AS A WORK AROUND. WHEN THE BRAKE BOOSTER FAILED THE VEHICLE WAS IN MOTION AND WAS VERY DIFFICULT TO STOP AS THE PEDAL WOULD NOT DEPRESS AND REMAINED HARD AND FULL

09/09/2016
Components: STRUCTURE
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

DRIVER SIDE DOOR AJAR ALERT. THE INTERIOR LIGHTS WILL NOT SHUT OFF DUE TO A FAULTY DOOR LATCH. THIS IS A MAJOR SAFETY CONCERN ESPECIALLY WHEN DRIVING IN REVERSE AND NOT BEING ABLE TO SEE BECAUSE THE LIGHT IS ON!!!

09/09/2016
Components: STRUCTURE
Incident Date: 09/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC7BB******
Summary

MY DRIVERS DOOR WILL NOT LATCH. DUE TO THIS MY DOME LIGHT REMAINS ON WHICH CAUSES IT TO BE DANGEROUS TO DRIVE MY CAR AT NIGHT. IT ALSO DRAINS MY BATTERY ON A REGULAR BASIS. MY LOCAL DEALER DID SOMETHING AFTER I PURCHASED THE VEHICLE TO "FIX IT", HOWEVER IT HAS CONTINUED TO HAPPEN SINCE I PURCHASED THE VEHICLE FROM A FORD DEALER ALMOST TO YEARS AGO.

09/08/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

DOOR AJAR WARNING COMES ON. 44,000 MILES, GARAGE STORED. ALARMS IN MIDDLE OF NIGHT. DOORS WILL NOT LOCK. LIGHTS COME ON AND KILL BATTERY. BACK UP CAMERA DOES NOT WORK WITH THIS WARNING. THIS MAY HAPPEN WHEN YOU ENTER THE VEHICLE, GOING DOWN THE ROAD, ARE JUST PARKED IN GARAGE.

09/07/2016
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 09/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

MY FORD. EDGE HAS A PROBLEM WITH A MODULE SYSTEM THAT IT IS OUTDATED MECHANIC TOLD ME THAT IF I DONT TAKE IT TO THE FORD DEALER TO GET IT RECALL IT CAN CAUSE MY CAR TO OVER HEAT ND CATCH FIRE.

09/06/2016
Components: UNKNOWN OR OTHER
Incident Date: 09/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

I WAS ON MY WAY TO WORK ON 9/2/16 MAKING A LEFT HAND TURN WHEN I LOSS ACCELERATION. THE CAR WAS STILL RUNNING BUT I HAD NO GAS PEDAL. I WAS ABLE TO LIMP TO THE SIDE OF THE ROAD, THANK GOD I DID NOT GET REAR ENDED. THE PANEL SHOWED A WRENCH. I WAS TOWED TO A SHOP AND THEY CLEANED THE THROTTLE BODY AND SAID I SHOULD BE GOOD TO GO. WELL YESTERDAY GOT UP TO GO TO THE GROCERY STORE AND THE SAME THING HAPPENED, NO ACCELERATION. IT TOOK ME 20 MINS TO GET AROUND THE BLOCK AND BACK INTO MY GARAGE. MY CAR ONLY HAS APPX. 40,000 MILES AND I FEEL IT IS UNSAFE TO DRIVE. UPON RESEARCHING THIS PROBLEM I AM NOT THE ONLY ONE HAVING THIS PROBLEM. AS YOU CAN SEE HEAR HTTP://WWW.CARCOMPLAINTS.COM/FORD/EDGE/2011/ENGINE/LOSES_POWER_WRENCH_LIGHT_ON.SHTML. I FEEL LIKE FORD'S IS WAITING FOR SOMEONE TO GET HURT OR WORSE TO ADDRESS THIS ISSUE. ANY HELP YOU MAY OFFER WOULD BE APPRECIATED.

09/06/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

WHEN CLOSING THE DRIVER'S SIDE DOOR, THE DOOR AJAR MESSAGE APPEARS AND THE DOME LIGHT STAYS ON. IT TAKES SEVERAL ATTEMPTS TO GET THE DOOR TO CLOSE. THERE ARE TIMES WHILE DRIVING THAT THE DOOR WILL INDICATE BEING OPEN LONG AFTER FIRST CLOSING THE DOOR PRIOR TO LEAVING THE DEPARTURE POINT. AFTER DEPARTING HOME OR WORK, THE DOOR WILL INDICATE IT IS CLOSED BUT ACTUALLY IT IS NOT CLOSED AND AFTER DRIVING DOWN THE ROAD A MILE OR SO, IT WILL INDICATE IT OPEN AND ONCE AGAIN IT WILL TAKE SEVERAL ATTEMPTS TO ENSURE IT IS CLOSED AND WILL NOT OPEN WHILE DRIVING.

09/05/2016
Components: EXTERIOR LIGHTING
Incident Date: 02/02/2016
Crash: No
Fire: No
Summary

TAMARA RECALL. FORD EDGE 2011 : DOOR AJAR LIGHT WON'T TURN OFF WHEN DOOR IS CLOSED. DOME LIGHTS STAY ON, AND CAN BE VERY DANGEROUS WHEN DRIVING AT NIGHT

09/04/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5BB******
Summary

DRIVER-SIDE DOOR LATCH. CONSTANT DOOR AJAR ALERT. WILL NOT ALLOW DOORS TO LOCK AND INTERIOR LIGHTS STAY ON. THIS HAS BEEN ONGOING FOR A MONTH PRIOR TO THIS POST.

09/03/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

DRIVER SIDE FRONT DOOR SWITCH FAILED. DOOR AJAR LIGHT ALWAYS ON. DOORS WILL NOT AUTO LOCK WHEN DRIVING DUE TO THE COMPUTER THINKING THE DOOR IS STILL OPEN. DOME LIGHTS ARE ALWAYS WHICH SHORTENS THE LIFE OF THE BATTERY.

08/31/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC8BB******
Summary

DOOR LATCH AND DOOR AJAR LIGHT ISSUES. WHEN THE DOOR IS CLOSED, THE DOOR AJAR WARNING LIGHT REMAINS ON. THIS CAUSES SEVERAL SAFETY ISSUES. IT WILL NOT ALLOW FOR THE DOOR TO LOCK. THE DOME LIGHTS REMAIN ON WHETHER THE VEHICLE IS PARKED OR DRIVING. THE DOMES LIGHTS REMAINING ON WILL ALSO DRAIN THE CAR BATTERY. IT HAS BEEN REPAIRED BY THE DEALER TWO TIMES PRIOR, BUT THE REPAIR DOESN'T LAST LONG. THIS IS A MAJOR ISSUE FOR THE VEHICLE.

08/30/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 30 MPH, THE INTERIOR LIGHTING ILLUMINATED. THE FOLLOWING DAY, THE SECURITY ALARM SOUNDED ON AND OFF CONSTANTLY. ONCE THE CONTACT ENTERED THE VEHICLE, THE DOOR AJAR INDICATOR ILLUMINATED. THE CONTACT WAS STRANDED MANY TIMES DUE TO THE FAILURES. THE DEALER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 55,000.

08/30/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

DOOR AJAR LIGHT - STAYS ON AND KEEPS THE INTERIOR LIGHTS ON. ALL DOORS ARE SHUT, AND LIGHTS STILL STAY ON BECAUSE OF DOOR AJAR LIGHT. IT HAS KILLED THE BATTERY SEVERAL TIMES LEAVING ME STRANDED IN SEVERAL PLACES.

08/27/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
Incident Date: 12/01/2015
Crash: No
Fire: No
Summary

LIGHTS STAY ON AFTER PARKING INSIDE AND MIRROR LIGHTS. WHEN DRIVING INTERIOR LIGHTS STAY ON TIL A CERTAIN SPEED BUT DOORS DO NOT LOCK AND DOOR AJAR LIGHT STAYS ON. THE DOORS LOCK AND THE DOOR LIGHT GOES OFF SPONTANEOUSLY. ALSO BRAKES FEEL SPONGY AND PEDAL FEELS LIKE IT GOES TO THE FLOOR.

08/24/2016
Components: UNKNOWN OR OTHER
Incident Date: 02/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JCXBB******
Summary

TWO DOOR AJAR LIGHTS ON OUR 2011 EDGE REMAIN ON AT ALL TIMES. BEA AIDE OF THIS I AM FORCED TO DRIVE AT NIGHT WITH THE INTERIOR LIGHTS ON. THIS IS UNSAFE AND VERY DISTRACTING FOR US AND OTHER DRIVERS. ONE OF THESE DOORS IS MY DAUGHTERS WHICH WE ARE VERY UNEASY ABOUT. WE ARE AWARE HOW BIG THIS PROBLEM IS AND PEOPLE ARE DESPERATE FOR HELP!!! I WROTE TO FORD BUT THEY SAID THEY CAN'T HELP BECAUSE THERE ARE NO RECALLS AND THEY CAN'T FIND ANY RECORD OF OUR CAR BEING AT A FORD DEALER SO I JUST SENT THEM THE INVOICE. I CANNOT BELIEVE THERE ARE SO MANY VEHICLES WITH THE SAME PROBLEM AND FORD WON'T DO ANYTHING ABOUT IT.

08/19/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2BB******
Summary

AFTER THE CAR IS SRARTED THE DOOR AJAR WARNING IS DISPLAYED. THE WARNING CAN BE CLEARED, BUT THE POWER DOOR LOCKS MALFUNCTION. THE DOORS WILL LOCK,BUT THEY IMEDIATLY UNLOCK. THIS IS THE CASE ANYTIME, ANYWHERE THE CAR IS RUNNING. GOING ON FOR SEVERAL MONTHS.

08/18/2016
Components: EXTERIOR LIGHTING
Incident Date: 01/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC9BB******
Summary

DOOR AJAR WARNING STAYS ON EVEN WHEN THE DOOR IS CLOSED, PREVENTING THE DOME LIGHT FROM GOING OFF AND THE DOOR FROM LOCKING WHILE DRIVING. INFREQUENTLY WHEN I REOPEN THE DOOR AND SLAM IT SHUT THE DRIVER'S DOOR AJAR AND LIGHT WILL GO OFF. IF IT DOES NOT AND I HAVE TO BACK UP IT IS VERY HARD TO SEE.

08/16/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 06/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9BB******
Summary

I HAVE NO CONTROL OVER ALL THINGS THAT ARE CONTROLLED THROUGH THE TOUCH SCREEN: HEAT, A/C, AUDIO, BLUETOOTH AND SYNC WITH OTHER DEVICES, , ETC. IT'S BLACK. I WAS TOLD TO DISCONNECT THE BATTERY, LET IT SIT FOR FIVE MINUTES, HOOK IT UP AND IT WILL RESTART. NO LUCK. TRIED IT AGAIN AND LET THE BATTERY UNHOOKED OVER NIGHT, STILL NOTHING. IT STARTED ABOUT 2 MONTHS AGO AND WOULD BE OUT FOR A DAY OR SO BUT WOULD FINALLY COME BACK ON BUT NOT NOW IT HAS BEEN OUT FOR 2 WEEKS AND I'VE TRIED THIS PROCESS OVER AND OVER AND NOTHING. VERY FRUSTRATED!!!!!!!!!!!!!!!!!!

08/16/2016
Components: POWER TRAIN
Incident Date: 06/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT AFTER HAVING MAINTENANCE PERFORMED, THE TRANSMISSION FAILED TO SHIFT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE PRESSURE PLATE CRACKED AND AS A RESULT, THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,950.

08/11/2016
Components: STRUCTURE
Incident Date: 07/21/2016
Crash: No
Fire: No
Summary

THE DOOR AJAR LAMP INDICATES THAT THE DRIVER'S SIDE FRONT DOOR IS AJAR EVEN THOUGH IT IS CLOSED. THIS PREVENTS ANY OF THE DOORS FROM BEING LOCKED.

08/11/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/18/2016
Crash: No
Fire: No
Summary

THE DOOR AJAR WARNING WILL NOT TURN OFF. MAKES IT IMPOSSIBLE TO LOCK THE DOORS WHEN TRAVELING,

08/10/2016
Components: UNKNOWN OR OTHER
Incident Date: 02/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

DRIVERS SIDE DOOR LATCH NOT WORKING - CAUSING WARNING LIGHT AND NOT ENABLING SAFETY/SECURITY SYSTEMS TO ENGAGE WHEN DRIVING VEHICLE. VEHICLE IS STATIONARY, HAPPENS WHEN GETTING IN AND OUT OF CAR. ALSO, DOME LIGHTS REMAIN ON AFTER CAR IS PARKED CAUSING BATTERY TO DIE.

08/10/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2BB******
Summary

SAFETY RECALL DRIVER DOOR SENCER ON MY DASH BOARD REGISTERS MY DOOR ISN'T CLOSED. DOME LIGHT STAYS ON AND MY DOORS WON'T LOCK.NO MATTER HOW MANY TIMES U CLOSE IT IT WON'T CUT OFF. CONCERNS ME BECAUSE WHAT IF MY DOOR ISN'T CLOSED AND IT OPENS UP WHILE DRIVING. I JUST BOUGHT THIS CAR USED. I ALSO SMELL BURNING RUBBERY HEY MY VENTS WHEN IDLING.

08/10/2016
Components: STRUCTURE
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

DOOR AJAR WARNING STAYS ON EVEN WHEN THE DOOR IS CLOSED, PREVENTING THE DOME LIGHT FROM GOING OFF AND THE DOOR FROM LOCKING WHILE DRIVING.

08/09/2016
Components: STRUCTURE
Incident Date: 08/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

"DRIVER DOOR AJAR" WARNING ON DASH, AND INTERIOR LIGHTS ON, WHILE DOOR CLOSED. INTERIOR LIGHTS ON AT NIGHT INTERFERE WITH NIGHT VISION AND, ESPECIALLY, REAR VIEW MIRROR VISION. ALSO DRAINS BATTERY OVER NIGHT. STARTED AS AN INTERMITTENT PROBLEM, BUT NOW CONSTANT.

08/09/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC4BB******
Summary

DOOR AJAR WARNING LIGHT COMES ON BECAUSE OF A FAULTY SENSOR. ONLY COMES ON WHEN VEHICLE IS FIRST STARTED AND MAKES THE AUTOMATIC LOCKS USELESS. INTERIOR LIGHT STAYS ON, DOORS WILL NOT LOCK AUTOMATICALLY, OR CAN THEY BE LOCKED REMOTELY. SEEMS TO BE A VERY COMMON ISSUE WITH MANY FORD PRODUCTS.

08/09/2016
Components: EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 05/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AK6BB******
Summary

THE DOOR AJAR LIGHT IS STAYING ON EVEN AFTER THE DOOR IS SHUT. THE INTERIOR AND OUTSIDE LIGHTS WILL STAY ON AFTER SHUTTING DOOR, CAUSING THE VEHICLE TO LOSE BATTERY POWER IF NOT DETECTED EARLY. IF IT IS DAYLIGHT THIS MAY BE HARD TO SEE. IT ALSO DOES NOT LET YOU ENGAGE THE ALARM, OR EVEN WORSE THE ALARM WILL GO OFF FOR NO APPARENT REASON, ALSO DRAINING THE BATTERY IF NOT DETECTED EARLY. I'VE ONLY HAD THIS CAR A FEW MONTHS, BUT HAS BEEN A PROBLEM SINCE DAY ONE. I THOUGHT IT WAS SOMETHING THAT I WAS DOING WRONG UNTIL I DID A LITTLE RESEARCH AND FOUND OUT THAT I WAS NOT THE ONLY ONE HAVING THIS PROBLEM.

08/08/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Incident Date: 07/01/2016
Crash: No
Fire: No
Summary

DOOR AJAR WARNING CAME ON WITH THE DOOR CLOSED HAS VERY QUICKLY GOT WORSE CAR WILL NOT LOCK PROPERLY WHEN OFF ANYONE CAN PRESS THE KEYPAD AND GET IN THE CAR SO POTENTIAL BREAK IN AND DOOR DO NOT LOCK WHILE DRIVING SAFETY ISSUE IF MY DAUGHTER REACHES FOR THE DOOR WHILE DRIVING THE DOME LIGHTS STAY ON WHILE DRIVING SAFETY HAZARD WHILE DRIVING AT NIGHT. THERE NEEDS TO BE A RECALL AS I'M ABOUT TO SPEND HUNDREDS TO GET THIS FIXED AND IT COULD POTENTIALLY HAPPEN AGAIN !

08/08/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE DOOR AJAR WARNING LIGHT ILLUMINATED EVEN THOUGH ALL THE DOORS WERE CLOSED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

08/08/2016
Components: EXTERIOR LIGHTING
Incident Date: 08/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5BB******
Summary

DOOR AJAR STAYS ON EVEN WHEN DOOR IS CLOSED, DRIVERS DOOR AND PASSENGER DOOR. DOME LIGHTS STAY ON AND DOORS DO NOT LOCK WHEN DRIVING, ALSO COMES ON IN MIDDLE OF NIGHT WHEN THE CAR IS JUST SETTING AND NOBODY AROUND IT. AT NIGHT WHEN YOU ARE TRYING TO BACK UP THE LIGHT IS AFFECTING THE SIGHT SINCE IT GLARES IN YOUR EYES CAUSING YOU TO BE UNABLE TO SEE WHAT IS AROUND YOU. I PUT A DATE OF TODAY BUT THIS HAS BEEN GOING ON FOR A MONTH.

08/07/2016
Components: POWER TRAIN,ENGINE
Incident Date: 08/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

I PURCHASED THE CERTIFIED USED EDGE IN OCTOBER OF 2013. I HAVE A MAJOR PROBLEM WITH THE VEHICLE IT HAS LOST ALL POWER ON ME TWICE IN THE LAST MONTH. ONCE WHILE SITTING IDLE AND JUST TONIGHT WHILE DRIVING 65 MPH ON THE HIGHWAY. THE WRENCH LIGHT CAME ON AND I HAD JUST ENOUGH TIME TO PUT MY HAZARD LIGHTS ON TO ALERT THE VEHICLE APPROACHING MY VEHICLE. IT TOOK SEVERAL MINUTES FOR ME TO GET TO THE SIDE OF THE HIGHWAY AS I WAS IN THE MIDDLE LANE. I CALLED FOR AAA TO HAVE THE VEHICLE TOWED HOME. WHILE WAITING I TURNED THE VEHICLE OFF. JUST AS THE TOW TRUCK ARRIVED I TURNED THE VEHICLE BACK ON AND THE WRENCH SYMBOL WAS GONE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE SO I STILL HAD IT TOWED. I WILL BE TAKING IT TO THE SHOP ON MONDAY MORNING. HOPEFULLY THEY CAN FIND AND FIX THE ISSUE. THIS SEEMS TO BE A VERY DANGEROUS ISSUE. I COULD HAVE BEEN REAR ENDED OR KILLED IN A HORRIBLE ACCIDENT. I HAVE BEEN SEARCHING ONLINE TO SEE IF THIS IS A COMMON PROBLEM AND IT SEEMS AS IF MANY FORD EDGE OWNERS HAVE EXPERIENCED THIS PROBLEM. THEN I CHECKED FOR A RECALL AND CANNOT SEEM TO FIND ONE. I WOULD HATE FOR SOMEONE TO BE SERIOUSLY INJURED BEFORE THIS PROBLEM IS SOLVED OR DEALT WITH BY FORD MOTORS.

08/05/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE WARNING LIGHT FOR THE DRIVER'S DOOR WAS ILLUMINATED, WHICH INDICATED THAT THE DOOR WAS NOT LOCKED DESPITE THE LOCKS BEING ACTIVATED. THE INTERIOR LIGHTING ALSO REMAINED ILLUMINATED DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

08/05/2016
Components: LATCHES/LOCKS/LINKAGES,SERVICE BRAKES
Incident Date: 08/08/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATED EVEN THOUGH ALL THE DOORS WERE CLOSED. AS A RESULT, THE CONTACT WAS UNABLE TO LOCK THE DOORS. THE INTERIOR DOME LIGHT REMAINED ILLUMINATED AND CAUSED THE BATTERY TO DRAIN. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO FUNCTION. THE CONTACT HAD TO PUMP THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE DEALER DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER A VOLUNTARY RECALL BY THE MANUFACTURER; HOWEVER, THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT THE DOOR LATCH AND SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 30,000.

08/05/2016
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 08/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC7BB******
Summary

MY VEHICLE SMELLS LIKE GAS AFTER 5 MINUTES DRIVING. TOOK THE VEHICLE TO THE DEALER THEY COULD TELL ME THE PROBLEM AND INSISTED THEY DID NOT SMELL NOTHING. I VERY CONCERN. I CAN'T DRIVE THE VEHICLE LIKE THIS. THE GAS SMELL ITS BAD. I FOUND A RECALL ON THE BODY CONTROL MODULE ON THIS VEHICLE. PLEASE HELP ME FIXED THIS PROBLEM.

08/04/2016
Components: UNKNOWN OR OTHER
Incident Date: 12/15/2015
Crash: No
Fire: No
Summary

THE DRIVER SIDE DOOR SENSOR IS CONTINUALLY SAYING THE DOOR IS OPEN, WHEN IT IS CLOSED. THE LIGHTS STAY ON, THE LOCKS WON'T LOCK WHILE DRIVING.

08/02/2016
Components: POWER TRAIN
Incident Date: 08/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5BB******
Summary

HAD LOSS OF POWER WHILE DRIVING 55 MPH WITH NO WARNING. WRENCH LIGHT ON DASH COMES ON AND CAR SLOWS TO APPROXIMATELY 10MPH. ACCELERATOR HAD NO RESPONSE, BRAKES AND STEERING STILL WORKED.

08/02/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 21MDK4KC3BB******
Summary

DRIVER DOOR AJAR SENSOR.

08/01/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: AT THE DEAL******
Summary

2 TIMES TODAY I LOST POWER AND MY CAR CRAWLED OUT OF THE ROAD. THE WRENCH LIT UP AND AFTER I STOPPED AND RESTARTED CAR IT WAS BACK TO NORMAL. FIRST TIME WAS PULLING INTO WORK THEN AFTER WORK ON THE WAY TO THE DEALERSHIP. THEY ARE FIXING IT. SAID IT WAS A FAULTY THROTTLE BODY CONTROL MODULE. BEFORE THEY CALLED BACK I LOOKED THIS UP AND THERE WERE MANY STATEMENTS ON THIS HAPPENNING. IF I HAD BEEN ON THE INTERSTATE I COULD HAVE BEEN KILLED. I DON'T KNOW WHY THERE HASN'T BEEN A RECALL BEFORE THERE ARE ANY LAWSUITS FROM PEOPLE DIEING.

07/31/2016
Components: ENGINE
Incident Date: 07/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

WHILE DRIVING CAR JUST SHUTS OFF, CANNOT ACCELERATE . WRENCH LIGHT COMES ON. I HAVE RESEARCHED THIS AND NUMEROUS FORDS HAVE SAME ISSUE. THEY ALL COME BACK WITH THROTTLE BODY REPLACEMENT. I CALLED FORD MOTOR COMPANY TO ASK ABOUT ISSUE AND TO SEE IF ANY RECALLS ARE OUT. NO WAS THE ANSWER. HOW CAN THERE BE NO RECALLS WHEN THERE ARE HUNDREDS (PROBABLY THOUSANDS) HAVING THIS PROBLEM. FORD ESCAPE, EXPLORER AND SOME TRUCKS DID HAVE A RECALL....WHY NOT THE EDGE. I'M AM ABOUT TO PUT OUT OVER 600 DOLLARS TO GET THIS PROBLEM FIXED. I BELIEVE FORD SHOULD BE MADE TO ISSUE A RECALL AND STAND BEHIND THEIR PRODUCT. I'M JUST GRATEFUL THAT OUT OF THE 7 OR 8 TIMES THIS HAPPENED THAT NOBODY WAS HURT OR WORSE MAKE FORD STAND BEHIND THEIR CARS...[XXX] IT I'M SICK OF PUTTING OUT THOUSANDS AND GETTING CRAP IN RETURN. PS. DOWN BELOW WHEN YOU ASKED WHEN THIS HAPPENED....THERE ARE SEVERAL DATES NOT JUST ONE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

07/28/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/28/2016
Crash: No
Fire: No
Summary

DASH SHOWS THAT THE DRIVER'S FRONT DOOR IS AJAR EVEN THOUGH IT IS CLOSED. IF I SLAM THE DOOR IT WORKS.

07/27/2016
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 07/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

WHEN CLOSING THE DOOR THE DOOR LATCH DOESN'T LATCH PROPERLY AND THE WARNING LIGHT THE DOOR IS AJAR LIGHT STAYS ON KEEPING DOME LIGHTS LIT. DOOR CAN BE OPENED AND CLOSED 5,6 TIMES AND STILL THE SAME PROBLEM. SOMETIMES THE DOOR DOESN'T EVEN LATCH, NON OF THE DOORS LOCK, AND AT NIGHT ITS DANGEROUS TO DRIVE WITH DOME LIGHTS LIT. I PAID FOR THE REPAIR ONCE SHORTLY AFTER THE WARRANTY EXPIRED AND WAS TOLD BY THE DEALER WHEN THE PROBLEM STARTED AGAIN THERE WAS NOTHING THAT THEY COULD DO AND I WOULD NEED TO PAY TO HAVE IT FIXED. I SO MAD I'M READY TO TRADE THE CAR IN ON A TOYOTA. TO MAKE THE ISSUE WORSE IS EVERY CAR YOU'VE MADE SINCE I BOUGHT THIS HAS HAD DOOR LATCH RECALLS. MY BOYFRIEND JUST GOT A RECALL (15S16) FOR HIS 2013 FUSION AND HE HAS NEVER HAD AN ISSUE WITH HIS DOORS. I'M JUST WAITING FOR THE DOOR TO COME OPEN AGAIN WHILE I'M DRIVING. [XXX] DATE ENTERED IS THE LAST TIME IT HAPPENED. IT DOES THIS ON A DAILY BASIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/26/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC6BB******
Summary

DOOR AJAR WARNING LIGHT REMAINS ON, ALTHOUGH DOOR IS COMPLETELY SHUT. THIS HAS BEEN HAPPENING FOR SEVERAL MONTHS. I'VE NOTICED IT HAPPENS MORE OFTEN IF THE VEHICLE IS NOT LEVEL. ALSO, THE CAR ALARM GOES OFF RANDOMLY

07/25/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 07/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC8BB******
Summary

VEHICLE CUT OUT WHILE DRIVING IN NORMAL TRAFFIC CONDITIONS, AWD OFF-WRENCH WARNING LIGHT CAME, VEHICLE WAS IN A LIMP HOME CONDITION. NEXT DAY ATTEMPT, SAME INCIDENT, AWD LIGHT AND THEN ENGINE LIGHT ON = CODE P2111. THROTTLE BODY AND MOTOR ASSEMBLY.

07/23/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Incident Date: 04/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

THE DOOR AJAR SWITCH STAYS ON ALL THE TIME . IT CAUSE THE LIGHTS ON THE INSIDE FOR FEW MINUTES AND YOU CAN'T SEE HOW TO DRIVE AT NIGHT YOU HAVE TO WAIT FOR THEM TO GO OUT.

07/23/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9BB******
Summary

DOOR AJAR SWITCH FAILURE WHICH CAUSES ERROR NOTIFICATION AND THE INTERIOR LIGHTS TO REMAIN ON WHICH CAN LEAD TO BATTERY DRAINAGE, FAILURE, OR DAMAGE. ULTIMATELY, THIS BECOMES A SAFETY HAZARD DUE TO POSSIBILITY OF BECOMING STRANDED IN AN UNSAFE LOCATION OR UNPOPULATED AREA. THIS INCIDENT OCCURS WHENEVER YOU OPEN AND CLOSE THE DRIVERS SIDE FRONT DOOR. THERE APPEAR TO BE MANY COMPLAINTS ABOUT THIS AND SHOULD BE CONSIDERED FOR A SAFETY RECALL.

07/22/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC3BB******
Summary

DOOR AJAR WARNING ON DASHBOARD: THE DASHBOARD SAYS " DOOR IS AJAR" ON THE DRIVER SIDE EVEN IF ALL DOORS ARE LOCKED AND THAT MADE THE ALARM SOUND TELLING ME THAT THE DOOR IS OPEN. THE DOME LIGHT IS CONTINUOUSLY ON. IF THE CAR KEY IS IN THE IGNITION, I CAN'T MANUALLY LOCK THE DOORS IT STAYS IN UP POSITION. ALL THESE PROBLEMS ARE EITHER THE CAR IS IN MOTION OR STATIONARY.

07/20/2016
Components: STRUCTURE
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC4BB******
Summary

AT ABOUT 75,000 MILES MY DOOR ADJAR LIGHT FOR MY DRIVER DOOR WOULD NOT TURN OFF. IT TURNS OUT THE SENSOR OF THE DOOR LATCH ASSEMBLY IS BAD. THIS CAUSES SAFETY HAZARDS BECAUSE MY INTERIOR LIGHTS WILL NOT TURN OFF WHEN THE DOOR IS SHUT AND IT WILL NOT ALLOW ME TO LOCK THE DOORS FROM THE INTERIOR WHEN THE CAR IS IN MOTION. I'VE SPOKEN WITH FORD REPRESENTATIVES AND THIS IS A KNOWN, COMMON PROBLEM BUT THEY HAVEN'T DONE ANYTHING ABOUT THE ISSUE. I THINK A RECALL OF THE FAULTY PRODUCT THAT CAUSES SAFETY HAZARDS WOULD BE APPROPRIATE.

07/20/2016
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 07/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

CAR WIL GRADUALLY SLOW DOWN LEADING TO A COMPLETE STOP. POWER TO THE ENGINE SEEMS TO DECREASE AND SPEED SLOWS. HAPPENED 4 TIMES OVER SEVERAL WEEKS. IT WOULD HAPPEN THEN AN HOUR LATER CAR WOULD BE COMPLETELY FINE AND DRIVE OK FOR A FEW DAYS AND THEN HAPPEN AGAIN. HAPPENED WHEN THE CAR WAS DRIVING AT 30-50 MPH ON NORMAL CITY STREETS (NOT HIGHWAY) WE TOOK IT TO THE DEALER, WHERE THEY IDENTIFIED THE THROTTLE BODY AS THE CAUSE OF THE ISSUE. OUR VIN IS NOT ELIGIBLE FOR THE REPLACEMENT PROGRAM THOUGH; WHICH WE DO NOT UNDERSTAND - MEETS THE YEAR/MAKE/MODEL AND CHARACTERISTICS OF ISSUE. EVER SINCE WE PURCHASED THE CAR WE HAVE ALSO HAD LINGERING ELECTRICAL ISSUES - SEPARATE OF THE THROTTLE BODY, THAT NO ONE HAS BEEN ABLE TO IDENTIFY -- DRIVE DOOR LIGHT SAYS OPEN AND IT'S NOT, TAILLIGHTS RANDOMLY FLASH WHEN CAR IS OFF AND NO ONE IS IN CAR, ETC. WE ARE THINKING THIS ONE WAS JUST A DUD. WE ALSO OWN ANOTHER FORD EDGE 2014 MODEL - NO ISSUES. CAR IS CURRENTLY BEING REPAIRED FOR THE THROTTLE BODY ISSUE. WE CAN PROVIDE RECEIPTS / INFO ONCE WE PICK IT UP. CALLED FORD AND THEY SAID THAT VEHICLES IDENTIFIED FOR THE RECALL WERE BASED ON DATE OF MANUFACTURE AND LOCATION - THEY MUST'VE MISSED US.

07/17/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

TAKATA RECALL: DRIVER DOOR AJAR WARNING LIGHT COMES ON WHEN TRYING TO LOCK MY VEHICLE BY REMOTE OR MANUALLY AFTER PARKING. DOES NOT MATTER IF I AM ENTERING OR EXITING THE VEHICLE. THIS WARNING LIGHT IS ON WHILE I AM DRIVING, AND IT TURNS ON WHEN STARTING ENGINE. IT WILL HAPPEN CONSISTENTLY AT VARIOUS TIMES SUCH AS, THERE ARE TIMES THAT THE INTERIOR LIGHTS WILL COME ON WHILE THE VEHICLE IS PARKED FOR AT LEAST AN HOUR AND THE DRIVER DOOR IS LOCKED, ONCE I AM FINALLY ABLE TO LOCK IT. WHENEVER THE INTERIOR LIGHTS COMES ON FOR NO APPARENT REASON (OTHER TIMES THE INTERIOR LIGHTS WOULD TURN ON AND OFF AGAIN AFTER A MINUTE), AND I WOULD HAVE TO WORK ON GETTING MY DOOR AJAR LIGHT OFF AGAIN. VERY, VERY ANNOYING, AND I HAD TO REPLACE MY BATTERY DUE TO THIS ISSUE. I BOUGHT THIS VEHICLE USED SEPTEMBER 2015, AND IT ALL STARTED A WEEK AFTER PURCHASING IT. I LOVE MY CAR, BUT I HATE TO DRIVE IT BECAUSE OF THIS ISSUE. PLEASE ISSUE A RECALL, I SHOULD NOT HAVE TO PAY FOR A FAULTY ISSUE THAT I DID NOT CAUSE. THIS HAS BEEN HAPPENING TO ME EVERY SINGLE DAY, EVERY TIME I USE MY VEHICLE. I TOOK IT TO THE SERVICE DEPARTMENT AND WAS TOLD THAT THERE IS NO RECALLS. THIS HAS BECOME WORSE, AND I AM STARTING TO DISTRUST ANY FORD VEHICLES. SOMETHING REALLY HAS TO BE DONE ABOUT THIS!

07/17/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC8BB******
Summary

DRIVER SIDE DOOR AJAR ALWAYS PRESENT. CAUSES A VARIETY OF ISSUES FROM NOT BEING ABLE TO LOCK/UNLOCK CAR HANDS-FREE, AUTOLOCK WHEN DRIVING DOESN'T WORK, AND RECENTLY, THE ALARM GOES OFF RANDOMLY. THIS REALLY IS A PROBLEM. WOULDN'T BUY A FORD AGAIN BASED ON THE ELECTRICAL ISSUES WITH THIS CAR THAT DON'T SEEM TO BE WILLING TO BE ADDRESSED.

07/17/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7BB******
Summary

FAULTY DRIVER DOOR LATCH MICROSWITCH KEEPS SHOWING DOOR IS OPEN EVEN THOUGH THE DOOR IS CLOSED.

07/16/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4BB******
Summary

DUE TO THE LATCH MECHANISM ON THE DOORS, THE COMPUTER THINKS THE DOORS ARE STILL OPEN AND THE LIGHTS INSIDE DO NOT TURN OFF WHICH MAKES IT VERY DIFFICULT TO SEE AND DRIVE WHEN THE INTERIOR LIGHTS OF THE CAR ARE ON. COMPUTER KEEPS SAYING "DOOR AJAR". THE DEALERSHIP WANTS TO CHARGE $600 TO REPLACE THE LATCH MECHANISM AND THEY DON'T GUARANTEE THAT THE PROBLEM DOESN'T HAPPEN AGAIN

07/15/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1BB******
Summary

VEHICLE SLOWED AND SHUT-DOWN. DEALER STATED THROTTLE BODY HAD AN ELECTRICAL SHORT . UNSAFE DRIVING CONDITION TO SAY THE LEAST. VEHICLE SHUT DOWN ON PUBLIC STREET..VEHICLE MILEAGE WAS 52,964.

07/15/2016
Components: STRUCTURE
Incident Date: 06/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC5BB******
Summary

DRIVER DOOR ADJAR WARNING / INTERIOR LIGHTS WOULD NOT SHUT-DOWN.

07/14/2016
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

THE FOLLOWING THREE BULLET POINTS ALL HAPPEN IN CONJUNCTION WHEN I CLOSE THE DRIVER SIDE DOOR. HAPPENS WHILE DRIVING AND THE INTERIOR LIGHT STAY IN EVEN WHEN THE VEHICLE IS PARKED AFTER EXITING THE VEHICLE. *THE DRIVER SIDE DOOR AJAR LIGHT STAYS ON WHEN THE DOOR IS CLOSED. *THE INTERIOR LIGHTS STAY ON IN THE VEHICLE WHILE STARTING TO DRIVE AND STAY ON UPON EXITING THE VEHICLE. * I AM UNABLE TO LOCK THE DOORS WHILE THE VEHICLE IS IN MOTION I HAD THE DOOR LATCH REPLACED ONCE A FEW YEARS AGO FOR THE SAME ISSUE.... THIS IS A HUGE SAFETY ISSUE. WHEN DRIVING AT NIGHT , THE INTERIOR LIGHTS STAY ON FOR A WHILE AFTER STARTING TO DRIVE. AND IT IS A HUGE SAFETY HAZARD THAT THE DOORS WILL NOT LOCK WHILE DRIVING ESPECIALLY WITH KIDS IN THE VEHICLE.

07/14/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

THE DRIVERS SIDE DOOR LATCH SENSOR DOES NOT RECOGNIZE THE DOOR BEING CLOSED. "DOOR AJAR" COMES ON, INTERIOR LIGHTS STAY ON, CAN'T LOCK THE DOORS. I SLAM THE DOOR REPEATEDLY TO GET THE LIGHT TO OCCASIONALLY TURN OFF. IVE HAD IT FIXED TWICE, ONCE AT MY OWN COST AND IT IS HAPPENING AGAIN FOR A THIRD TIME. IT IS NOT SAFE AND IT IS FRUSTRATING FORD REFUSES TO HELP

07/13/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 07/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCOBB******
Summary

I HAVE 2011 FORD EDGE LIMITED WITH 54K MILEAGE. IM GOING THROUGH SAME SITUATION RIGHT NOW. CAR STARTS TO DECELERATE ALL OF A SUDDEN AND IT COMES WITH MESSAGE ALL WHEEL DRIVE OFF AND A RANCH SIGN. FIRST TIME I HAD THIS ISSUE WAS ON 2/20/16 WHEN I WAS 7 MONTH PREGNANT AND ON MY WAY TO MY BABY SHOWER. I CALLED MY DEALER AD THEY SAID THEY CAN CHECK THE CAR BUT UNLESS THEY CAN REPLICATE THE ISSUE THEY MIGHT NOT BE ABLE TO HELP AT ALL. MY HUSBAND STARTED DRIVING THE CAR AND IT SEEMED PROBLEM JUST WENT AWAY. WELL WE WERE WRONG BECAUSE THE PROBLEM CAME BACK AGAIN FROM LAST WEEK AND THIS TIME WE WERE IN HIGHWAY AND WE HAD OUR 12 WEEKS OLD SON IN THE CAR. THE CAR IS AT THE DEALER CURRENTLY AND APPARENTLY THEY THINK THE ISSUE IS RELATED TO THROTTLE BODY AND ITS GOING TO COST ME AT LEAST $700.00 AND NOT COVERED BY ANY TYPES OF WARRANTY. I'M SURPRISE FORD HASN'T BEEN SUED MULTIPLE TIMES ALREADY SINCE ITS A KNOWN ISSUE AND LOTS OF FORD OWNER BEEN AFFECTED BY IT. THE SERVICE AND CUSTOMER SATISFACTION DEPARTMENT ARE NOT WILLING TO HELP OR ACKNOWLEDGE THAT ITS A SAFETY ISSUE.

07/13/2016
Components: STRUCTURE
Incident Date: 07/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXBB******
Summary

DRIVER DOOR SHOWS A "DOOR AJAR" WARNING WHEN THE DOOR IS ACTUALLY FULLY CLOSED. WARNING REMAINS WHEN VECHICLE IS STATIONARY AND IN MOTION. CURRENTLY SLAMMING THE DOOR VERY HARD WILL PREVENT THE MESSAGE FROM COMING ON, BUT IS BECOME LESS EFFECTIVE.

07/12/2016
Components: EXTERIOR LIGHTING,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4BB******
Summary

HAD PROBLEMS WITH DOOR SIDE SENSOR SAYING THE DOOR WAS OPEN WHEN IT WASN'T. NOW THE PASSENGER SIDE DOOR IS DOING THE SAME THING. THE DOORS WILL NOT LOCK WHILE DRIVING IF THE DOOR SENSOR IS SAYING THE DOOR IS OPEN. THIS IS A SAFETY HAZARD. ALSO, IF THE DOOR OPEN SENSOR IS SAYING THE DOOR IS OPEN ONCE YOU HAVE GOTTEN OUT OF YOUR VEHICLE AND SHUT THE DOOR, THE INTERIOR LIGHT WILL STAY ON AND THIS DRAINS YOUR BATTERY.

07/07/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

THE DRIVE SIDE DOOR KEEPS SAYING AJAR NO MATTER HOW MANY TIMES YOU CLOSE IT. THIS CAUSES A VARIETY OF ISSUE BECAUSE IT IS A SENSOR PROBLEM. THE CAR WILL DING THINKING THAT KEYS ARE NOT IN THE IGNITION AND AT TIMES HAVE CAUSED THE DOOR NOT CLOSE. THIS ALSO CAUSE THE INTERIOR LIGHTS TO STAY ON WHEN ALL DOORS ARE CLOSED. THIS HAPPENS BOTH WHEN THE VEHICLE IS IN MOTION AND IN PARK.

07/07/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3BB******
Summary

DOOR DOES NOT LOCK AND THE "DOOR AJAR" LIGHT STAYS ON. WHEN I START THE CAR, IT SEEMS TO THINK THE DOOR IS OPEN WHEN IT IS CLOSED. BECAUSE OF THIS, WHEN YOU TRY TO LOCK THE DOOR, IT WON'T LET YOU. THE DOME LIGHT WILL STAY ON FOR ABOUT 30 SECONDS AND THE DASHBOARD WILL READ "DOOR AJAR". (EVEN THOUGH THE DOOR IS CLOSED) THIS REALLY BECAME A PROBLEM WHEN WE WERE IN A SEEDY SIDE OF TOWN AND SOMEONE CAME UP TO THE CAR AND WE TRIED TO LOCK THE DOOR BUT COULDN'T. THE ACTUAL DOOR OPENS AND CLOSES FINE BUT BECAUSE THE CAR DOESN'T RECOGNIZE THAT THE DOOR IS CLOSED, IT WILL NOT LET YOU LOCK THE DOOR. IT DOESN'T MATTER IF YOU ARE DRIVING OR IF YOU ARE STATIONARY. WE DO FIND THAT WE CAN LOCK THE DOOR FROM THE OUTSIDE AFTER THE CAR IS OFF BUT THAT DOESN'T HELP WITH THE SAFETY WHILE IN THE CAR.

07/07/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC3BB******
Summary

PASSENGER DOOR AJAR LIGHT WILL NOT GO OUT ALTHOUGH THE DOOR IS SHUT COMPLETELY. THIS CAUSES THE DOME LIGHT TO STAY ON WHEN PARKED AND CAUSES OTHER LIGHTS TO BEGIN BLINKING ON AND OFF, ALSO HAS CAUSED CAR ALARM TO GO OFF FOR SHORT PERIODS OF TIME AND THAN STOP BY ITSELF. THE DOOR AJAR LIGHT IS ALWAYS ON WHEN OPERATING THE VEHICLE, AND ALWAYS WHEN STARTING THE CAR AFTER ENGINE OFF AND PARKED.

07/07/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 06/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

MY FRONT DRIVER SIDE DOOR AJAR WARNING LIGHT STAYS ILLUMINATED WHETHER THE DOOR IS CLOSED HARD OR SOFT, AND COMPLETELY CLOSED. ONCE I REACH SPEEDS OF 10MPH WHILE DRIVING, THE AUTOMATIC LOCKING FEATURE DOES NOT WORK. IF I PUSH THE LOCK BUTTON WHILE DRIVING, THE DOORS AUTOMATICALLY UNLOCK. THE WARNING LIGHT IS CONSTANTLY ILLUMINATED AND MY INTERIOR LIGHTS STAY ON FOR SEVERAL MINUTES AFTER MY CAR IS TURNED OFF EVEN THOUGH THE DOOR IS CLOSED WHICH IS DEPLETING MY BATTERY. THIS IS A SAFETY CONCERN BECAUSE I HAVE 2 YOUNG KIDS BEHIND THESE DOORS I CANNOT LOCK.

07/06/2016
Components: UNKNOWN OR OTHER
Incident Date: 04/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5BB******
Summary

VEHICLE KEEPS SAYING DOOR AJAR. DOOR SEEMS TO BE SHUT BUT CONSTANTLY SAYS THAT IT IS STILL OPEN. THIS KEEPS MY LIGHTS ON AND I AM SCARED THE DOOR IS REALLY MESSED UP AND MY CHILDREN MAY FALL OUT OF THE DOOR OR MY PASSENGERS. ITS STARTING TO POP UP EVEM WHEN I HAVE NOT USED THE DOOR IN DAYS. THEN I HAVE TO OPEN AND CLOSE THE DOOR OVER AND OVER AGAIN UNTIL IT TELL THE THAT IT IS FINALLY SHUT. THE OTHER NIGHT FOR EXAMPLE I WAS OUTSIDE FOR 25 MINUTES TRYING TO GET THE DOOR TO FINALLY SAY IT WAS SHUT. PLEASE RECALL THIS ISSUE.

07/06/2016
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 06/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR AJAR WARNING LIGHT ILLUMINATED WHETHER THE DOOR WAS CLOSED HARD OR SOFTLY. WHILE TRAVELING 10 MPH, THE CONTACT STATED THAT THE AUTOMATIC LOCKING FEATURE FAILED. THE CONTACT ALSO STATED THAT THE WARNING LIGHT ILLUMINATED, CAUSING THE BATTERY TO DEPLETE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

07/06/2016
Components: ENGINE AND ENGINE COOLING
Incident Date: 03/01/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED EXHAUST FUMES IN THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. THE VIN WAS UNAVAILABLE.

07/05/2016
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC7BB******
Summary

WHEN DRIVING IN CERTAIN DAYS ESPECIALLY AFTER THE CAR HAS BEEN SITTING OVER THE WEEKEND YOU CAN SMELL EXHAUST FUMES IN THE CABIN

07/05/2016
Components: SERVICE BRAKES
Incident Date: 06/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH AND APPROACHING A RED LIGHT, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD AND SOFT. THE VEHICLE WAS DRIVEN VERY SLOWLY TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VACUUM BRAKE BOOSTER WAS LEAKING AND THE BOOSTER ASSEMBLY NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,027. ...UPDATED 09/12/16 *BF *JS

07/04/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FTNX20L93E******
Summary

DOOR LIGHT COMES ON,, DOOR AJAR ,,,(AND) ,,DOOR LOCKS UNLOCK WHEN IN MOTION,,, I REALLY CAN NOT UNDERSTAND WHY

07/01/2016
Components: ENGINE
Incident Date: 03/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

WHEN DRIVING, THE WRENCH ICON CAME ON AND THE CAR LOST ALL ACCELERATION. POWER WAS LOST AND THE GAS PEDAL WOULD NOT WORK AT ALL! THERE WAS NO LIMP MODE, NO ACCELERATION AT A REDUCED SPEED. THIS WAS/IS EXTREMELY DANGEROUS! IT HAPPENED TO ME 7 TIMES WITHIN A COUPLE OF MONTHS. I WAS FORTUNATE TO BE DRIVING IN A SUBURBAN COMMUNITY WHERE I COULD PULL OVER TO THE SHOULDER. WHEN I TURNED THE CAR OFF AND RESTARTED IT, IT WORKED FINE. THE FORD DEALER COULD NOT FIND A PROBLEM BECAUSE THERE WAS NO CODE WHEN THEY CHECKED. I JUST TOOK IT IN AGAIN BECAUSE THE SERVICE ENGINE LIGHT ALSO CAME ON, AND THEY HAVE SAID IT IS THE THROTTLE BODY.

07/01/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

MY DOOR AJAR LIGHT WILL NOT GO OFF AND IT EFFECTS THE BATTERY. I HAVE TO KEEP SLAMMING MY DOOR UNTILS IT FINALLY GOES OFF.

06/30/2016
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 06/15/2016
Crash: No
Fire: No
Summary

DRIVER SIDE AND DRIVER SIDE PASSENGER DOOR STATING IT IS AJAR. WAITING FOR THE PASSENGER SIDE TO BREAK. THIS HAS HAPPENED AFTER THE WARRANTY WAS UP.

06/30/2016
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE ENGINE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY CONTROL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

06/29/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC1BB******
Summary

AFTER CLOSING MY CAR DOOR IT STILL SAYS THAT THE DOOR IS OPEN AND THE LIGHTS STAY ON, EVEN THOUGH THE DOOR IS CLOSED. I ALSO CAN NOT LOCK MY CAR DOOR AND I HAVE TO CLOSE OR SLAM IT REPEATEDLY BEFORE IT FINALLY SAYS IT'S CLOSED AND THE LIGHTS GO OUT. THIS HAS SOMETIMES TAKEN UP TO 20 MINUTES. GOT IT FIXED ONCE AND IT STARTED DOING THIS AGAIN WITHIN 6 MONTHS. IT IS VERY FRUSTRATING AND BEING THAT THE DOOR WON'T LOCK EVEN WHEN DRIVING THERE SHOULD BE A RECALL ON THIS. THIS IS RIDICULOUS!!!

06/29/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5BB******
Summary

EDGE LOSES POWER WRENCH COMES ON

06/28/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

"DOOR AJAR" WARNING REMAINS ON CONTINUOUSLY, AS WELL AS THE OVERHEAD LIGHTS. DOORS WILL NOT LOCK UNLESS YOU TRY SEVERAL TIMES TO OPEN AND CLOSE THE DOOR.

06/28/2016
Components: SERVICE BRAKES
Incident Date: 06/24/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

I WAS AT A DRIVE THRU AND HAD BRAKES APPLIED AND THEN I HEARD A HISSING NOISE COMING FROM BRAKES I LET OFF BRAKES TO MOVE FORWARD AND THE BRAKES WENT HARD AND TO FLOOR CAUSING ME TO HIT THE CAR IN FRONT OF ME. I TOOK MY VEHICLE TO DEALER AFTER I LEFT AND THEY SAID IT WAS A BRAKE BOOSTER THAT HAD BEEN RECALLED. I HAVE NOT RECEIVED A NOTICE OR LETTER THAT THE BRAKES WERE RECALLED. I NOW HAVE DAMAGE TO MY FRONT BUMPER.

06/28/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

MY 2011 FORD EDGE MY TOUCH SCREEN WAS WORKING FINE ON 6/25/2016 AND ABOUT NOON THAT DAY I WENT TO GO TO THE STORE AND MY SCREEN WAS COMPLETELY OUT! IT IS THE MOTHER BOARD OF THE ELECTRIC SYSTEM., TEMP CONTROL, RADIO, SEAT HEATERS , RADIO AND SO MUCH MORE. THE RADIO COMES ON BUT NO SCREEN ITS BEEN OVER 48HRS AND NOTHING! I CALLED FORD DEALERSHIP AND THEY SAID "YES ITS THE COMPUTER AND MY WARRANTY FOR THIS IS NO LONGER GOOD. HOW CAN FORD DO THIS TO THEIR CUSTOMERS! ALL THE CONTROLS ARE ON THIS ELECTRIC BOARD! I LOVE MY CAR BUT IM SO UNHAPPY WITH FORD SERVICE!

06/27/2016
Components: SERVICE BRAKES
Incident Date: 06/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5BB******
Summary

WHILE DRIVING THE BRAKE PEDAL BEGAN GET HARD AND NOT DEPRESSING APPLYING ENOUGH PRESSURE THE THE BRAKE PADS. THE HARDER YOU PUSH THE BETTER THEY WORKED SO DETERMINED THE BRAKE BOOSTER HAD FAILED. THE PROBLEM WAS INTERMITTENT AT FIRST AND THEN BECAME REGULAR. CALLED FORD SERVICE TO FIND OUT THEY HAD EXTENDED THE WARRANTY ON THIS PART BUT DID NOT DO A RECALL. THIS IS A DANGEROUS PART TO HAVE FAIL INTERMITTENTLY AS IT COULD GO FROM NEEDING A 100 FEET TO STOP TO 100 YARDS.

06/27/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 06/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4BB******
Summary

WHILE DRIVING THE SUV THE THE WRENCH LIGHT CAME ON AND VEHICLE WENT INTO LIMP MODE AND STARTED SPUTTERING IN HEAVY TRAFFIC. WAS ABLE TO PULL TO SIDE OF ROAD BUT NOT ABLE TO DRIVE VEHICLE.

06/27/2016
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/25/2016
Crash: No
Fire: No
Summary

WHILE DRIVING DOWN THE HIGHWAY, MY 2011 FORD EDGE LOST ALL ACCELERATION AND THE AWD WARNING LIGHT CAME ON WITH THE LIGHTED SYMBOL OF A WRENCH. I WAS ALMOST REAR ENDED BY SEVERAL CARS BEFORE I COULD MAKE IT SIDE OF ROAD. I HAD TO SHUT VEHICLE COMPLETELY DOWN AND RESTART. THIS PROBLEM CONTINUED FOR SEVERAL MORE TIMES. FORD NEEDS TO ADDRESS THIS PROBLEM BEFORE SEVERAL PEOPLE GET KILLED.

06/25/2016
Components: ENGINE
Incident Date: 06/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC3BB******
Summary

WHILE DRIVING, THE VEHICLES ENGINE WILL SHUT OFF WITHOUT ANY KIND OF WARNING. THE "AWD LIGHT" WILL COME ON AND THE "WRENCH LIGHT" WILL START FLASHING THE VEHICLE WILL START TO SHAKE AND VIBRATE. THIS HAS HAPPENED 3 TIMES NOW IN THE PAST 3 MONTHS. ONCE IN EARLY APRIL 2016 AND AGAIN ON 6/24/16, AND THE NEXT DAY (TODAY) ON 6/25/16. ALL TIMES THE ROAD WAS DRY AND TEMPS WERE BETWEEN 70-80 DEGREES. EACH TIME THE VEHICLE WAS TRAVELING AT APPROX. 55 MPH IN TRAFFIC ON ROADS WITHOUT A SHOULDER. ONCE SAFELY PULLED OVER THE START BUTTON (KEYLESS START) IS TURNED OFF AND AFTER THE VEHICLE SITS FOR MINUTE IT IS ABLE TO STARTED AGAIN WITHOUT THE LIGHTS COMING ON. I HAVE RESEARCHED THIS ISSUE ON-LINE AND THERE ARE MANY, MANY COMPLAINTS ABOUT THIS HAPPENING ON HIGHWAYS WHERE ACCIDENTS HAVE BEEN NARROWLY AVOIDED. TRAVELING IN HEAVY TRAFFIC AT HIGH SPEEDS WHEN THIS HAPPENS COULD BE A DISASTER WAITING TO HAPPEN. PLEASE FORCE FORD TO ISSUE A RECALL BEFORE SOMEONE DIES DUE TO THIS ISSUE.

06/24/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

I HAVE HAD MY 2011 FORD EDGE IN TO THE DEALER TO REPAIR THE DOOR AJAR LIGHT THREE TIMES NOW. THEY REPAIRED IT THE PREVIOUS TWO TIMES AND NOW THEY ARE SAYING IT REQUIRES NEW DOOR LATCHES. THIS IS A SAFETY ISSUE. I'VE RESEARCH THIS AND THERE ARE A NUMBER OF COMPLAINTS ABOUT THIS PROBLEM. THE DOOR WILL NOT LOCK WHEN THE LIGHT IS ON..THE DOME LIGHT STAYS ON AND RUNS THE BATTERY DOWN. AFTER SEEING THE NUMBER OF INSTANCES OF THESE PROBLEMS I'M SHOCKED THERE HAS NOT BE A RECALL.

06/24/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC8BB******
Summary

1. DOOR AJAR LIGHT COMES ON PERIODICALLY AT ANY TIME AND DOORS WONT LOCK 2. SYNC SYSTEMS TURNS ON AND OFF WHILE PARKED. OUTER LIGHTS TURN ON AND OFF WHILE PARKED AS WELL AND NOT AT THE SAME TIME AS THE SYNC SYSTEM. THE KEY IS NOT IN THE CAR WHEN THIS HAPPENS.

06/23/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

AFTER SHIFTING INTO PARK, A WARNING FLASHES ON THE SCREEN TO SHIFT INTO PARK. REPEATED ATTEMPTS FINALLY WILL ALLOW THE SHIFT TO SHUT DOWN

06/23/2016
Components: AIR BAGS
Incident Date: 07/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

TAKATA AIR BAG

06/23/2016
Components: STRUCTURE
Incident Date: 09/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1BB******
Summary

DOOR AJAR LIGHT STARTED COMING ON FOR DRIVER'S SIDE REAR DOOR. YOU COULD GET OUT AND SLAM THE DOOR AND IT WOULD GO OUT. THIS HAS BEEN STEADLY GETTING WORSE. NOW ANYTIME YOU GET IN THE CAR, YOU DO NOT HAVE TO OPEN THE REAR DOOR AND THE DOOR AJAR LIGHT COMES ON AND THE INSIDE DOME LIGHTS COME ON. I CAN SAY "OK" TO THE NOTICE AND THE MESSAGE WILL DISAPPEAR BUT THE SMALL CAR INDICATOR WILL STAY ON ON THE DASH. THE REAL PROBLEM IS THE INSIDE DOME LIGHTS WILL NOT GO OUT UNTIL THE CAR PICKS UP SOME SPEED. THIS IS A REAL PROBLEM AT NIGHT ESPECIALLY IF YOU ARE TRYING TO BACK OUT OF A PARKING SPACE AND THE LIGHTS ARE ON INSIDE THE CAR. I AM NOT SURE OF THE EXACT DATE THAT THIS STARTED, BUT IT HAS BEEN GOING ON FOR SEVERAL MONTHS. I JUST PICKED A DATE BELOW.

06/23/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC9BB******
Summary

DRIVER DOOR AJAR LIGHT STAYS ON WHEN CLEARING DOOR IS SHUT. SLAMMING DOOR OR GENTLY SHUTTING IT LIKE A FORMAL DOOR DOES NOT FIX IT. SOME LIGHTS STAY ON AND WILL DRAIN BATTERY. HAS LEFT ME STRANDED TWICE. DRIVER DOOR AJAR LIGHT WILL EVENTUALLY GO AWAY WHEN I SIT IN PASSENGER SEAT AND OPEN AND CLOSE DOOR UNTIL LIGHT GOES AWAY. THEN I EXIT THE CAR AND LOCK IT WITH REMOTE TO ENSURE LIGHT IS OFF. FORD PLZ DO SOMETHING ABOUT THIS THANK YOU. MILES ON CAR 90K. *TR

06/22/2016
Components: POWER TRAIN
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC488******
Summary

WHEN I PLACE THE CAR IN PARK, THE P IN THE DASHBOARD DOES NOT TURN RED AND I GET AN ERROR MESSAGE IN THE DASH THAT THE CAR IS NOT IN PARK. IF YOU ARE UNABLE TO GET THE GEAR SHIFT TO SHOW THE P IN RED, IT RUNS YOUR BATTERY DOWN. THIS IS A COMMON ISSUE WITH THE FORD EDGE; HOWEVER, THE ONLY ONES COVERED TO BE FIXED BY THE DEALER ARE 2012 THRU 2016. WHY WAS THE 2011 FORD EDGE NOT INCLUDED IN THE CORRECTION REQUIRED OF FORD DEALERS? WILL IT BE ADDED TO THE LIST SOON?

06/21/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9BB******
Summary

AFTER USING THE PASSENGER DOOR, THE DOOR AJAR LIGHT COMES ON EVEN THOUGH THE DOOR IS CLEARLY CLOSED. THE DOOR NEEDS TO BE OPENED AND CLOSED FOR THE LIGHT TO TURN OFF. WHEN YOU TURN THE CAR OFF AND THE DOOR AJAR LIGHT IS ON, THE DOME LIGHT WILL STAY ON AND DRAIN THE BATTERY AND THE DOOR DOES NOT LOCK.

06/21/2016
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC9BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. ONCE THE CONTACT ENTERED THE VEHICLE ON THE DRIVER'S SIDE, THE DOOR AJAR WARNING LIGHT ILLUMINATED AND WOULD NOT DIM. THE CONTACT STATED THAT THE DOOR SENSOR WAS REPLACED TWICE BY THE DEALER, BUT THE FAILURE RECURRED SEVERAL TIMES SINCE. THE FAILURE OCCURRED WHEN THE VEHICLE WAS IN MOTION AND WHILE PARKED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 45,000.

06/20/2016
Components: STRUCTURE
Incident Date: 04/06/2016
Crash: No
Fire: No
Summary

DRIVER'S DOOR WILL NOT SHUT COMPLETELY. DOOR AJAR SENSOR ON. HAVE TO SLAM DOOR TO GET THE LIGHT TO GO OFF. TOLD IT WAS A "BAD LATCH" BY FORD DEALERSHIP. WILL NEED TO BE REPLACED.

06/20/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2BB******
Summary

THE DOOR AJAR SENSOR KEEPS ALERTING - ALTHOUGH DOOR IS NOT AJAR - WHEN CAR SITS FOR ANY PERIOD OF TIME THIS DRAINS THE BATTERY. HAVE HAD TO REPLACE BATTERY TWICE. TOO EXPENSIVE TO HAVE DEALER REPAIR.

06/20/2016
Components: SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 06/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

ON OCCASION, WHEN BREAKING AT SLOW SPEEDS (LIKE PULLING INTO A PARKING SPACE) WHILE DEPRESSING THE BRAKE PEDDLE, THE CAR WILL ACCELERATE AND LURCH FORWARD. MY FOOT WAS NOWHERE NEAR THE ACCELERATOR PEDDLE. THIS HAPPENS ABOUT ONCE EVERY FEW WEEKS.

06/20/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FTFW1CFXDK******
Summary

ON MY 2011 FORD EDGE, THE DRIVER'S DOOR AJAR LIGHT STAYS ON, EVEN WHEN THE DOOR IS SHUT. THIS IS CAUSING MY INTERIOR LIGHTS TO STAY WHILE OPERATING THE VEHICLE OR WHEN I EXIT THE VEHICLE, UNNECESSARILY DRAINING THE BATTERY. ADDITIONALLY, THIS IS A MAJOR SAFETY ISSUE AS I AM UNABLE TO LOCK THE DOORS FROM MY DRIVER CONTROL PANEL (FOR EXAMPLE, IF ONE OF MY CHILDREN HAPPENS TO OPEN THEIR LOCK, I CANNOT LOCK IT AGAIN ELECTRONICALLY). IF I HAPPEN TO NOT NOTICE THAT THEY HAVE OPENED THEIR DOOR, THEY COULD ACCIDENTALLY OPEN IT AND FALL OUT. OR, SAY I RUN UP ON A BAD SITUATION, I AM UNABLE TO LOCK THE DOORS AUTOMATICALLY IN A QUICK INSTANCE. FORD, PLEASE DO THE RIGHT THING AND RECALL THIS ITEM FOR A FIX. THANKS

06/17/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2BB******
Summary

THE REAR DOOR SENSOR HAS FAILED CAUSING THE CAR TO THINK THAT THE REAR DOOR IS NOT CLOSED. THE DRIVER HAS NO WAY OF KNOWING FOR SURE IF THE DOOR IS TRULY OPEN OR CLOSED MAKING IT A SAFETY ISSUE.

06/17/2016
Components: ENGINE
Incident Date: 06/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC1BB******
Summary

SATURDAY JUNE 4, I WAS DRIVING ALONG CITY STREET AT 50KPH, WHEN THE VEHICLE LOST POWER, THE WRENCH AND "AWD OFF" ILLUMINATED. IT WAS STILL RUNNING, LIMPING ALONG AT 5KPH MAX. PUT ON FLASHERS AND PULLED TO SIDE OF THE ROAD, PUT TRANSMISSION INTO NEUTRAL AND TRIED REV'ING THE ENGINE, NO RESPONSE, BUT ENGINE WAS STILL RUNNING. GOOGLED THE PROBLEM, WHICH SUGGESTED TURNING THE VEHICLE OFF AND ON. LOOKS LIKE EVERYTHING RESET AND VEHICLE OPERATED NORMALLY. SEVERAL HOURS LATER, I WAS ON MAJOR (4 LANE) CITY STREET, TRAVELLING AT 80KPH, WHEN SAME PROBLEM OCCURRED. PUT ON FLASHERS AND COASTED TO SIDE OF THE ROAD, TURNED VEHICLE OF/ON, AND CONTINUED TO HOME. DEALER COULD NOT DUPLICATE AND DIAGNOSE THE PROBLEM. I SUGGESTING THEY DIG FURTHER AND MAYBE CHECK THE INTERNET.....THROTTLE BODY MIGHT BE THE PROBLEM. THE VEHICLE HAS 80,000 KM AND IS OUT OF EXTENDED WARRANTY BY 6 MONTHS. AFTER 3 DAYS IN THE SHOP, THE DEALER TECHNICIAN SUGGESTED MAYBE THE THROTTLE BODY. I'M CURRENTLY WAITING ON DEALER TO RECEIVE PART. I CALLED FORD CUSTOMER CARE AND THEY ARE PROVIDING A RENTAL, AND ARE EXPEDITING THE PART AS WELL AS OFFERING A REDUCED COST. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE DOCUMENTED.

06/17/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Incident Date: 06/07/2016
Crash: No
Fire: No
Summary

THE PASSENGER DOOR SENSOR DOES NOT WORK AND IS CAUSING THE BATTERY TO DRAIN. I HAVE BEEN STRANDED TWICE. THE DOORS WILL NOT LOCK WHEN THE CAR IS IN MOTION. I AM AFRAID WHEN DRIVING MY CAR.

06/16/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3BB******
Summary

DRIVER DOOR AJAR LIGHT CAME ON WHEN DOOR WAS CLOSED SECURELY.

06/16/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2BB******
Summary

DOOR AJAR LIGHT, ON. I WENT ONLINE AND FOUND OUT THAT A LOT OF FORD VEHICLES HAVE THIS ISSUE. THE DOOR AJAR LIGHT KEEPS GOING ON. APPARENTLY I NEED TO REPLACE THE DOOR AJAR SWITCH.

06/14/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

REAR DOOR AJAR WARNING COMES ON INTERMITTENT. IT WILL NOT DOORS DURING DRIVING. DOME LIGHTS STAY ON AFTER CAR IS TURNED OFF AND DRAINS BATTERY.

06/13/2016
Components: SERVICE BRAKES
Incident Date: 06/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC0BB******
Summary

I OWN A 2011 FORD EDGE. ON JUNE 2, 2016, MY HUSBAND AND I WERE DRIVING ON A HIGHWAY, WHEN WE NOTICED A SUDDEN PROBLEM WITH THE CAR BRAKING PERFORMANCE; UNEXPECTEDLY, WE STARTED HEARING A HISSING NOISE COMING FROM THE PEDAL AND THE CAR WOULD NOT STOP; THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. FORTUNATELY, THE ROAD WAS NOT CONGESTED AT THE TIME, AND WE WERE ABLE TO SLOW DOWN WITHOUT CAUSING AN ACCIDENT. REGARDLESS, THIS COULD HAVE CAUSED A SERIOUS ACCIDENT; IT'S A MIRACLE THAT NO ONE WAS INJURED. THIS IS NOT THE FIRST TIME WE HAVE EXPERIENCED BREAK PROBLEMS WITH OUR FORD EDGE. LAST YEAR, DURING OCTOBER, WE NOTICED THE SAME PROBLEM, PARTICULARLY AN EXCESSIVE EFFORT NEEDED TO STOP, ADDITIONAL TO THE HISSING NOISE. BACK THEN, WE TOOK THE CAR TO AN INDEPENDENT PRIVATE MECHANIC TO GET IT FIXED, WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED, SO WE SPENT A SIGNIFICANT AMOUNT OF MONEY FOR THE REPLACEMENT. I'M CERTAIN THIS IS A DESIGN OR MANUFACTURING FLAW. A RECALL IS DEFINED AS ANY WIDESPREAD VEHICULAR PROBLEM THAT RESULTS IN A RISK FOR THOSE IN THE CAR. DOING ONLINE RESEARCH, I REALIZED THAT MANY FORD EDGE OWNERS HAVE EXPERIENCED THE SAME RISKY SITUATION. THROUGH THE FORD WEBSITE ' SPECIFICALLY THE FIELD SERVICE ACTIONS PAGE ' I WAS ABLE TO IDENTIFY THAT OUR VEHICLE WAS ELIGIBLE FOR AN 'EXTENDED WARRANTY COVERAGE ON BRAKE BOOSTER'. QUITE HONESTLY, I WAS HORRIFIED! HOW COME FORD NEVER NOTIFIED ME? WHY DISGUISE THIS SAFETY ISSUE AS AN EXTENDED WARRANTY WHEN IT SHOULD HAVE BEEN A RECALL? THIS IS SIMPLY NEGLECTFUL. I SENT FORD'S CUSTOMER SERVICE A COMPLAINT EMAIL, AND A REPRESENTATIVE CALLED ME TO VAGUELY EXPLAIN THE EXTENDED WARRANTY TERMS AND TO APOLOGIZE FOR MY INCONVENIENCE, BUT REFUSED TO RESPOND IN WRITING.

06/12/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

THIS IS THE UBIQUITOUS 'DOOR AJAR' ALARM ISSUE THAT FORD REFUSES TO ACKNOWLEDGE. THE DOOR AJAR LIGHT ALONG WITH ITS ASSOCIATED WARNING CHIME AND INTERIOR LIGHTS WILL TURN ON RANDOMLY. SOMETIMES I HAVE TO OPEN AND SHUT THE DOOR FOR SEVERAL MINUTES TO GET THE LIGHTS OFF SO THE BATTERY WILL NOT RUN DOWN AND LEAVE ME STRANDED. ON SEVERAL OCCASIONS I HAVE HAD TO OPEN AND SHUT THE DOOR WHILE DRIVING IN ORDER TO GET THIS ALARM TO GO OFF. THERE ARE YOUTUBE VIDEOS WITH THOUSANDS OF HITS ON THIS ISSUE AS WELL AS HUNDREDS OF ONLINE COMPLAINTS; YET FORD WILL NOT VOLUNTARILY RECALL AND FIX THIS ISSUE.

06/10/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC7BB******
Summary

THE "DOOR AJAR" ALERT AND THE INTERIOR CABIN LIGHTS STAY ON EVEN THOUGH THE DOOR IS FIRMLY CLOSED. THIS HAPPENS WHEN THE CAR IS STATIONARY AND MOVING. THIS IS A DANGER AT NIGHT AS THE INTERIOR LIGHTS MAKE IT DIFFICULT TO SEE. THE DOORS ALSO DO NOT LOCK DUE TO THIS ISSUE. I WOULD ALSO IMAGINE THE BATTERY WILL WEAR DOWN AS A RESULT OF THE LIGHTS STAYING ON.

06/09/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6BB******
Summary

DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. DOME LIGHTS STAYS ON BECAUSE THE DOOR AJAR. DOORS DON'T LOCK BECAUSE OF THE DOOR AJAR. HAD IT FIXED ONE TIME AND NOW ITS DOING IT A SECOND TIME.

06/08/2016
Components: SERVICE BRAKES
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC0BB******
Summary

BRAKE BOOSTER BEGAN FAILING AT 24,XXX MILES. MY WIFE AND OUR 1 YEAR OLD SON WERE PLACED INTO SERIOUS DANGER. THE BRAKE PEDAL BECAME 'ROCK HARD' AND WOULD NOT ENGAGE THE BRAKES. THE LOCAL FORD DEALER DIAGNOSED AND REPAIRED THIS UNDER WARRANTY.

06/08/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC0BB******
Summary

THE FRONT DRIVERS DOOR AJAR WARNING WILL INTERMITTENTLY DISPLAY, EVEN WHILE THE DOOR IS CLOSED. WE HAVE OPENED AND RE-CLOSED THE DOOR WITH EFFORTS TO REMOVE THE ALERT ON THE DASH TO NO AVAIL. WE INFORMED OUR LOCAL FORD DEALER, WHO SAID THEY CAN CORRECT THIS BY REPLACING THE DOOR LATCH INSIDE OF THE DOOR FOR $375, TO WHICH I REPLIED NO. THEY THEN SAID THEY COULD DO IT FOR $325, TO WHICH I DECLINED AGAIN. THEY SAID THERE IS NO RECALL, NOR IS IT COVERED UNDER WARRANTY. ASIDE FROM THE MESSAGE ON THE DASH, NO OTHER ISSUES HAVE OCCURRED. I.E. LIGHTS ON, BATTERY DEAD. ...YET.

06/07/2016
Components: ENGINE
Incident Date: 06/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

DRIVING DOWN THE INTERSTATE AT 60MPH THE CAR DISPLAYS A WRENCH-SHAPED LIGHT IN THE INSTRUMENT CLUSTER AND GOES INTO "LIMP HOME MODE," VERY DANGEROUS AS YOUR DRIVING IN RUSH HOUR TRAFFIC. I HAD CARS FLYING PAST ME IN BOTH THE FAST LANE AND SLOW LANES THAT WOULD NOT LET ME OVER TO GET TO THE FAR RIGHT. THIS WAS PROBABLY ONE OF THE SCARIEST THINGS I HAD EVER EXPERIENCED! GOING FROM 60 TO LESS THAN 5 MPH IN A BLIP SECOND WITH NO WARNING. I WAS ABLE TO GET TO THE SIDE OF THE ROAD, AND SHUT THE VEHICLE OFF AND RESTART IT AND EVERYTHING SEEMED OKAY. WENT HOME TO DO RESEARCH AND EVERYTHING POINTED TO THE THROTTLE BODY THERE ARE HUNDREDS OF POSTS FROM FORD EDGE OWNERS WITH THIS EXACT SAME ISSUE FORD WAS FORCED TO RECALL OTHER MODELS BUT FOR SOME REASON THE EDGE WAS NOT INCLUDED, WE CLEANED THE THROTTLE BODY WITH THROTTLE BODY CLEANER, HOWEVER IT REALLY DID NOT LOOK VERY BAD. AFTER CLEANING THE THROTTLE BODY, I DROVE THE VEHICLE FOR A TEST AND DID NOT GET MORE THAN 5 MILES AND THE SAME ISSUE OCCURRED THIS TIME I WAS READY AND ONLY GOING 40, HOWEVER I WAS ON THE BACK ROAD WITH NO WHERE TO PULL OVER. I HAD TO SHUT THE CAR OFF IN MIDDLE OF THE ROAD AND RESTART IT, HOWEVER THAT TIME I PUT THE CODE SCANNER IN BEFORE RESTARTING THE VEHICLE. ONE CODE WAS PICKED UP 'P2111" - THROTTLE BODY FAILURE. I CAN NOT BELIEVE FORD HAS NOT RECALLED THE EDGE'S FOR THIS ISSUE, THERE ARE SEVERAL HUNDRED COMPLAINTS ON THIS SITE ALL FOR THE SAME ISSUE. I CURRENTLY AM UNABLE TO DRIVE THE CAR BECAUSE IT WON'T GO MORE THAN 5 MILES AT A TIME WHEN THE WRENCH SHOWS UP AS WELL AS A SAFETY ISSUE WITH THE INABILITY TO ACCELERATE. CALLED FORD ON 6/7/2016 TO ORDER A NEW THROTTLE BODY. FORD INDICATED THAT THERE IS A BACKORDER ON THIS PART THEY CURRENTLY HAVE 7000 PEOPLE ON THE WAITING LIST. FIRST EXPECTED TO SHIP 6/30/2016.

06/07/2016
Components: UNKNOWN OR OTHER
Incident Date: 03/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

SYSTEM ALERTS "PASSENGER DOOR AJAR" , BEEPS, AND CONSOLE LIGHTS STAY ON. IT HAS BEEN DOING THIS FOR MONTHS. SAFETY CONCERN IS WITH IT DOING THIS WHEN DOOR IS NOT AJAR, HOW WOULD WE KNOW WHEN IT TRULY WAS AJAR?

06/06/2016
Components: EXTERIOR LIGHTING,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 05/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

THE 'DOOR AJAR' SIGNAL STAYS ON EVEN WHEN THE DOOR IS SECURLY SHUT. THIS ALSO CAUSES THE DOME/INTERIOR LIGHTS TO STAY ON. THIS ALSO MAKES IT SO YOU CAN'T FULLY LOCK UP THE CAR. AFTER A CERTAIN AMOUNT OF TIME THIS ALSO CAUSES THE ALARM TO GO OFF WHILE THE CAR IS UNATTENDED. ALL OF THESE THINGS COMBINED DRAINS THE BATTERY, LEAVING US STRANDED. WITH A NEWBORN AND A TODDLER THIS IS A MAJOR CONCERN.

06/02/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
Incident Date: 06/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6BB******
Summary

THE DOOR AJAR WARNING LIGHTS COME ON EVERY SINGLE DAY FOR ALL DOORS. CONSTANTLY CAUSING SURMOUNTABLE STRESS TO DRIVER. IF UNABLE TO GET THE SENSOR TO TURN OFF, THE DOORS DO NOT LOCK WHILE DRIVING, WHICH IS TERRIBLY UNSAFE FOR DRIVER AND PASSENGERS. ALSO, BECAUSE THE DOME LIGHT IS CONNECTED TO THE DOOR, THE LIGHTS STAY ON DRAINING BATTERY. I'VE ALSO HAD THE DOOR AJAR SENSOR WARNING COME ON WHILE DRIVING DOWN THE ROAD, WHEN IT WAS PREVIOUSLY NOT ON. THERE ARE ALSO WARNINGS "CHECK FUEL INLET", BUT THERE IS NOTHING TO CHECK. THE ONLY PROBLEM IS THAT THE SENSOR HAS A PROBLEM! WHICH THEN IN TURN MAKES THE ENGINE LIGHT ILLUMINATE BECAUSE IT THINKS THERE IS A LEAK IN THE FUEL INLET, OR PERHAPS THINKS THAT THE SEAL ISN'T CLOSED BECAUSE FORD DECIDED THE CAP-LESS FUEL INLET WAS A GOOD IDEA. IT'S NOT!

06/02/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 02/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9BB******
Summary

FORD EDGE DOOR AJAR LATCH ISSUE INDICATOR LIGHT STAYS ON WHILE DOOR IS CLOSED DOME LIGHT REMAINS ON INABILITY TO LOCK THE VEHICLE FAULTY LATCH HTTPS://WWW.YOUTUBE.COM/WATCH?V=8RLMGEEHQ38

06/01/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 05/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AK5BB******
Summary

VEHICLE HAS BEGUN TO SHOW DRIVER DOOR AJAR AT ALL TIMES, EVEN WHEN SLAMMED SEVERAL TIMES. THIS CAUSES LIGHTS IN CABIN TO REMAIN ON AND DRAIN BATTERY WHEN PARKED AND EVEN CAUSES HORN TO BEGIN TO BEEP AT ALL TIMES DURING THE DAY AND NIGHT. ALSO CAUSES DOORS TO LOCK OR UNLOCK WHILE DRIVING OR WHILE PARKED AND LEFT UNATTENDED. NOT SECURE FOR CHILDREN TO RIDE IN CAR SINCE LOCKS ARE NOT RELIABLE OR TO LEAVE THE CAR SINCE YOU MAY RETURN AND VEHICLE HAS UNLOCKED. THIS IS VERY MUCH A SAFETY CONCERN SINCE IT IS IMPOSSIBLE TO BACK UP OR DRIVE WITH THE CABIN LIGHTS ON.

05/27/2016
Components: EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 04/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2BB******
Summary

THE FALSE DOOR AJAR SIGNAL SHOWS UP WHEN I START THE CAR, AND PREVENTS TO DOORS FROM LOCKING. DOME LIGHT STAYS ON, AS WELL AS LIGHTING UNDER BOTH SIDE MIRRORS WHICH IS CAUSING BATTERY DRAIN. SOMETIMES YOU CAN CLEAR THE DOOR AJAR BY OPENING IT AGAIN AND SLAMMING IT VERY HARD. THIS IS THE SECOND INCIDENT OF THIS HAPPENING, AND HAD IT LAST FIXED AT THE FORD DEALERSHIP IN JUNE OF 2013.

05/25/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 11/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT ANY SPEED, THE REAR DRIVER SIDE DOOR DOME LIGHT REMAINED ILLUMINATED DUE TO THE FAULTY DOOR LATCH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

05/25/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

THE DOOR AJAR LIGHT REMAINS ON, NO MATTER HOW HARD OR SOFT I CLOSE THE DOOR, I MUST OPEN AND CLOSE IT 3-7 TIMES BEFORE THE DOOR AJAR LIGHT TURNS OFF. IF IT DOESN'T, IT REMAINS ON THE ENTIRE TIME DRIVING. I AM UNABLE TO UNLOCK THE DOOR WITH THE REMOTE SOMETIMES, MAKING IT UNSAFE WHEN I LEAVE WORK LATE. THEN UNABLE TO LOCK THE DOOR AS SOON AS I GET IN SINCE THE CAR THINKS MY DOOR IS AJAR. VERY UNSAFE! THIS HAS BEEN GOING ON FOR MONTHS, MILEAGE IS AT 73000.

05/25/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 05/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN STARTING THE VEHICLE AND DRIVING OFF AT APPROXIMATELY 10 MPH, THE DOORS WOULD NOT LOCK AND THE WARNING LIGHT ILLUMINATED. THE FRONT PASSENGER DOOR AND THE REAR PASSENGER DOOR WAS OPEN AND THE INTERIOR LIGHTS REMAINED ILLUMINATED. THE BATTERY WAS DRAINED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED AND REPAIRED. THE MECHANIC STATED THAT BOTH SENSORS REQUIRED LATCH REPLACMENT. THE APPROXIMATE FAILURE MILEAGE WAS 72,993.

05/23/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC2BB******
Summary

THE DOOR AJAR LIGHT REMAINS ON WITH THE DRIVER'S SIDE DOOR, AND NOW ALSO THE REAR LEFT DOOR, WHEN THE DOORS ARE CLOSED CAUSING THE INTERIOR LIGHT TO STAY ON AND MAKING THE DOOR LOCKS INOPERABLE. THE LIGHT STAYING ON CAUSES SEVERAL ISSUES...BATTERY DRAIN AND THE INABILITY TO LOCK THE DOORS. THIS HAPPENS APPROXIMATELY 90% OF THE TIMES NOW. IT STARTED AROUND 47,000 MILES AND CONTINUES NOW AT 52,000 MILES (WITH THE ADDITION OF THE REAR DOOR DOING IT ALSO AT THIS POINT). THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ON MANY WEBSITES WITHOUT A PERMANENT FIX...EVEN AFTER REPLACEMENT OF PARTS. NOT BEING ABLE TO LOCK THE DOORS WHILE DRIVING IN SOME AREAS DUE TO THE FACT ANYONE COULD JUMP INTO THE CAR NOT TO MENTION THE DOORS COULD BE OPENED BY CHILDREN IN THE REAR OF THE VEHICLE.

05/21/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

DOOR AJAR LIGHT STAYS ON, CAN'T LOCK DOOR WHILE CAR IS IN MOTION

05/21/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

DOOR LATCH ASSEMBLY MALFUNCTION IS EXTREMELY UNSAFE ESPECIALLY WHEN BACKING UP AT NIGHT. THE FRONT PASSENGER SIDE WAS REPAIRED BY THE DEALERSHIP BUT NOW THE BACK DOOR ON THE DRIVER SIDE IS SHOWING AJAR THEREFORE THE INTERIOR LIGHTING IS ON AND MAKING IT DIFFICULT TO SEE AT NIGHT. MAKING THINGS MORE DIFFICULT IS THAT THE BACK UP CAMERA HAS STOPPED WORKING ALSO.

05/19/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

DOOR AJAR WARNING ISSUE-OF COURSE WARRANTY IS OVER, FORD IS REALLY NOT TRYING TO SATISFY IT'S CUSTOMERS. I REFUSE TO BRING TO DEALERSHIP BECAUSE THEY CHARGE UNREASONABLE RATES AND LOOK FOR OTHER ISSUES NOT ASSOCIATED TO MY REASON FOR BRINGING IN THE CAR. I WILL TRY TO REPAIR MYSELF OR BRING TO A MOM AND POP REPAIR SHOP.

05/18/2016
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 05/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

I WAS DRIVING DOWN A FREEWAY RAMP TOWARDS A STOP LIGHT AND PRESSED THE BRAKES. THE CAR DIDN'T SLOW DOWN. I HAD TO STEP ON THE BRAKES COMPLETELY APPLYING PRESSURE AND THE CAR DID NOT COME TO A COMPLETE STOP. THERE WAS A HISSING NOISE THAT I HEARD FROM BELOW THE INSIDE OF MY CAR NEAR BRAKES. MY CAR PROVIDE ANY WARNING OF MALFUNCTION.

05/18/2016
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 04/01/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. AFTER ENTERING THE VEHICLE ON THE FRONT PASSENGER SIDE, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE CONTACT REOPENED AND CLOSED THE DOOR, BUT THE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. THE VIN WAS NOT PROVIDED.

05/18/2016
Components: UNKNOWN OR OTHER
Incident Date: 01/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC0BB******
Summary

DOOR AJAR LIGHTS STAY ON EVEN WITH DOORS SECURELY CLOSED. THEY GO OFF RANDOMLY SO DOME LIGHTS COME ON EVEN WITH NOBODY IN CAR CAUSING MY BATTERY TO DRAIN. THE DOOR AJAR LIGHT COME ON RANDOMLY WHILE DRIVING CAUSING AN ANNOYING DISTRACTION. THIS AFFECTS BOTH FRONT DOORS.

05/16/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7BB******
Summary

DOOR AJAR SENSOR MALFUNCTION. SENSOR WILL NOT SHUT OFF WHEN DOOR IS ACTUALLY CLOSED. THIS CAUSES THE INTERIOR LIGHTS TO REMAIN ON WHILE OPERATING VEHICLE. ALSO CAUSES A STRAIN ON BATTERY WHEN EXITING VEHICLE BECAUSE LIGHTS STAY ON FOR A WHILE. THIS IS OCCURRING IN THE FRONT PASSENGER DOOR.

05/12/2016
Components: POWER TRAIN
Incident Date: 05/12/2016
Crash: No
Fire: No
Summary

MY TRCT CNTRL LIGHT HAD COME ON A FEW MONTHS AGO, I HAD NOT GOTTEN IT FIXED YET AND AS I WAS DRIVING HOME THE WRENCH LIGHT CAME ON, I COULD NOT ACCELERATE AND MY CAR STOPPED. I TOOK IT IN, AND AS TOLD IT WAS A BAD FUSE. A FEW MONTHS LATER I WAS DRIVING ON THE HIGHWAY, HIT A SMALL PUDDLE THE WRENCH LIGHT CAME BACK ON AND I STALLED IN THE FAST LANE ON THE HIGHWAY. LUCKILY I WAS NOT HIT BUT I COULD OF BEEN SERIOUSLY INJURED. THIS IS BECOMING A HUGE PROBLEM!

05/12/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AK2BB******
Summary

CAR HAS STALLED TWO TIMES, ONE TIME WAS WHILE DRIVING AND TURNING INTO ONCOMING TRAFFIC. THE CAR WAS GOING FULL SPEED 55MPH , HAD NO ISSUES LEADING UP TO IT, I SLOWED DOWN TO RUN AND IT COMPLETELY SHUT DOWN - NO POWER STEERING, NO ACCELERATION IT WAS DEAD, THE ENGINE WAS OFF BUT THE CAR WAS STILL ON. OBVIOUSLY THIS WAS A HORRIBLE TIME FOR IT TO DIE. I WAS ABLE TO, BARELY, MAKE THE TURN WITHOUT POWER STEERING AND PULL OVER. I SHUT THE CAR OFF, TURNED IT BACK ON AND IT WAS FINE. THE OTHER TIME IT HAPPENED WAS MY 16 YEAR OLD DAUGHTER HAD JUST STARTED THE CAR, PUT IT IN REVERSE, AGAIN THE CAR ON BUT NOTHING WAS HAPPENING. THE ISSUE I HAVE HERE IS JUDGING BY THE ONLINE POSTS THIS IS HAPPENING TO A LOT OF FORD SUV'S BUT BECAUSE THIS ISN'T A RECALL THE SERVICE PEOPLE HAVE TO SEE IT ACTUALLY HAPPENING, SO IT NEVER CAN GET FIXED, BECAUSE IT IS VERY INTERMITTENT. I AM VERY DISAPPOINTED IN FORD AND NOT ISSUING A RECALL, PUTTING LIVES IN DANGER - I WILL BE SELLING ALL OF OUR FORDS ( WE HAVE 3).

05/10/2016
Components: UNKNOWN OR OTHER
Incident Date: 02/01/2016
Crash: No
Fire: No
Summary

DOOR MECHANISM ISN'T WORKING CORRECTLY AND 'DOOR AJAR' WILL PRESENT. THIS KEEPS THE INTERIOR LIGHTS ON AND DOESN'T ALLOW AUTO LOCKS TO ENGAGE BECAUSE IT THINKS THE DOOR IS STILL OPEN. IT ISN'T.

05/10/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE IN PARK, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED WITH ALL DOORS CLOSED. IN ADDITION, THE CONTACT WAS UNABLE TO LOCK THE DOOR ELECTRONICALLY, AS THE DOME LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

05/10/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC6BB******
Summary

THE DASH INDICATION LIGHT IS ILLUMINATED AT ALL TIMES EVEN WITH THE DOOR BEING CLOSED. THIS IS A SAFETY CONCERN BECAUSE THE OTHER DOORS ON THE VEHICLE WILL NOT LOCK WHILE PARKED AND/OR IN MOTION. I HAVE DRIVEN ON THE INTERSTATE WITH MY DOORS UNLOCKED AND MY INTERIOR LIGHT ON BECAUSE OF THIS SENSOR. I HOPE THAT THIS CAN BE RECALLED IMMEDIATELY.

05/08/2016
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 05/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCIBB******
Summary

DOOR AJAR WARNING. THERE'S A COMMON ISSUE WITH MANY FORDS WHERE THERE'S AN ISSUE IN THE DOOR LATCH ASSEMBLY THAT TRIGGERS THE DOOR AJAR WARNING LIGHT AND LEAVES THE DOME LIGHTS ON. THIS IS A SAFETY ISSUE IF ONE IS TRYING TO RECLOSE THE (ALREADY CLOSED) DOOR WHILE THE CAR IS MOVING AND THE DOME LIGHT REMAINING ON AFFECTS NIGHT VISION. THIS HAPPENS AFTER CAR IS STARTED AND REMAINS ALL THE TIME THE CAR IS TURNS ON - IN MOTION OR NOT

05/08/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

HAVE A "DRIVER DOOR AJAR" WARNING LIGHT ON 90% OF THE TIME WHEN THE DOOR IS FULLY CLOSED. INTERIOR LIGHTS REMAIN ON AND DO NOT GO OFF UNLESS ENGINE IS STARTED. THIS IS APPARENTLY A VERY COMMON PROBLEM WITH FORD EDGE VEHICLES, YET FORD DOES NOT SEEM TO WANT TO RECALL. WHY? THIS IS NOT A CHEAP OR EASY FIX FOR THE CONSUMER.

05/08/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/27/2016
Crash: No
Fire: No
Summary

2011 FORD EDGE. PASSENGER DOOR STARTED SAYING DOOR AJAR ERROR. HAVE TRIED ALL THE QUICK FIXES NONE OF THEM HAVE WORKED. HAVE SLAMMED AND REOPENED AND RECLOSED. HAVE TRIED PUTTING THE KEY IN AND TURNING IT OFF AND ON. DOESN'T WORK . HAVE TTIED SPRAYING THE LATCH WITH BRAKE CLEANER AND WD40. IT'S MAKING MY INSIDE LIGHT STAY ON. I HAVE NO CLUE WHAT TO DO IF IT WON'T GO OFF. IT'S GOING TO KILL MY BATTERY. IT'S TO THE POINT WHERE I'M AFRAID TO LET ANYONE IN ON THE FRONT PASSENGER SIDE. BC ONCE IT SAYS THAT IT TAKES FOREVER TO GET THE LIGOT TO GO OUT. SUCKS SO BAD. SO AGGRAVATING WHEN I CAN'T GET THE INSIDE LIGHTS TO GO OUT OR THE CAR TO LOCK. THIS SUCKS!!! ALSO MY DIGITAL SCREEN IS CONSTANTLY LOCKING UP GOING BLACK AND WON'T HOLD MY BLUETOOTH CONNECTION. I HATE THIS CAR. . I HAVE BEEN. AT THIS POINT DRIVING OUR 2000 NISSAN FRONTIER. I PAID EXTRA FOR THE WARRANTY BUT THE DEDUCTIBLE IS 500. DON'T HAVE IT RIGHT NOW.

05/07/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

DRIVER'S SIDE DOOR LATCH SENSOR INDICATES DOOR AJAR CONTINUALLY WHEN IT IS NOT AJAR. THIS RESULTS IN INTERIOR LIGHTS REMAINING ON FOR A WHILE WHEN DRIVING THE VEHICLE UNLESS MESSAGE IS ACKNOWLEDGED ON DRIVERS PANEL. DOORS REMAIN UNLOCKED. LIGHTS REMAIN ON WHEN EXITING AND LEAVING THE VEHICLE. THIS PROBLEM FIRST OCCURRED UNDER WARRANTY IN 2012 AND DOOR LATCH WAS REPLACED. NOW IT HAS OCCURRED AGAIN AND WILL NEED TO BE ADDRESSED. IT IS A SIGNIFICANT NUISANCE AND POTENTIAL SAFETY ISSUE, ESPECIALLY AT NIGHT. THE NUMBER OF IDENTICAL COMPLAINTS IN THIS DATABASE CLEARLY INDICATES TO ME THAT A SYSTEMIC PROBLEM EXISTS AND SHOULD BE ADDRESSED BY THE MANUFACTURER.

05/02/2016
Components: STRUCTURE
Incident Date: 02/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6BB******
Summary

DRIVER DOOR LATCH HAS FAILED TWICE.

05/01/2016
Components: EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 02/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC3BB******
Summary

DRIVERS SIDE DOOR SENSOR MALFUNCTIONS. WHEN DOOR IS CLOSED IT INDICATES THAT THE DOOR IS STILL OPEN AND DOME LIGHTS INSIDE THE VEHICLE REMAIN ON EVEN WHEN DRIVING THE VEHICLE.

04/30/2016
Components: ENGINE
Incident Date: 04/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC2BB******
Summary

THE CAR STOPS WORKING WHEN YOU'RE DRIVING IT THEN HAVE TO PULL OVER THE SIDE OF THE ROAD AND TO THE 4 WHEEL DRIVE LIGHT COMES ON AND THE WRENCH LIGHT COMES ON AND FROM WHAT I'M READING IT'S A THROTTLE BODY PROBLEM

04/28/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC8BB******
Summary

DRIVER DOOR AJAR SENSOR STAYS ON EVEN THOUGH DOOR IS SECURELY CLOSED WHICH CAUSES INTERIOR LIGHTS TO STAY ON AND MAKING IT HARD TO SEE TO BACK UP AT NIGHT. DOOR WILL NOT LOCK WHEN THIS SENSOR STAYS ON WHICH IS ESPECIALLY UNSAFE FOR TRANSPORTING CHILDREN OR SECURING YOURSELF IN YOUR CAR IN LESS THAN FAVORABLE CONDITIONS. BATTERY CAN RUN DOWN WITH LIGHTS STAYING ON LEAVING YOU STRANDED.

04/28/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 04/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, EXHAUST FUMES EMITTED INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000.

04/28/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5BB******
Summary

DRIVING ON INTERSTATE CAR LOSES ALMOST ALL ENGINE POWER WARNING LIGHT GOES ON TOWED TO DEALER TOLD THROTTLE BODY NEEDS REPLACEMENT PART BACKORDERED NOW GOING ON 3 WEEKS CAR HAS 52000 MILES SERVICE ADVISORIES FOR THIS PART ON OTHER FORD MODELS NOT EDGE

04/28/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC4BB******
Summary

DRIVER SIDE DOOR AJAR INDICATOR LIGHT COMES ON WHEN THE DOOR IS SECURELY CLOSED CAUSING DOORS TO REMAIN UNLOCKED WHILE DRIVING. I HAD THE DOOR LATCH ASSEMBLY REPLACE BACK IN JULY 2013 AT A COST OF $309. THE SAME ISSUE HAS REOCCURRED NEARLY 3 YRS. LATER. I CONTACTED THE DEALER WHO STATED SENSOR COULD NEED CLEANING FOR A COST OF $180 OR LATCH REPLACEMENT MIGHT BE REQUIRED AGAIN AT OVER $300. I STRONGLY BELIEVE THIS IS A WELL DOCUMENTED SAFETY ISSUE THAT FORD NEEDS TO ADDRESS.

04/28/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC6BB******
Summary

MY DRIVER DOOR KEEPS AJAR WHEN I FULLY CLOSED IT. I HAVE SLAM MANY TIMES.THE ALARM SYSTEM GOES OFF LATER VERY OFTEN .

04/27/2016
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 02/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

BACK CAMERA NOT WORKING PROPERLY, DOORS WILL NOT LOCK PROPERLY, FEAR FOR CHILDREN AND DOOR UNLOCKED

04/27/2016
Components: UNKNOWN OR OTHER
Incident Date: 04/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

DRIVER SIDE DOOR AJAR INDICATOR LIGHT COMING ON. WHEN THIS LIGHT IS ON IT CAUSES THE INTERIOR DOME LIGHTS TO STAY ON, MAKING DRIVING AT NIGHT VERY DIFFICULT. IT ALSO DOESN'T ALLOW THE DOORS TO BE LOCKED WHICH IS A HUGE SAFETY CONCERN FOR ME AS I TRAVEL WITH MY 1 AND 2 YEAR OLD GIRLS OFTEN. WHEN THE CAR IS OFF AND I LOCK THE DOOR WITH THE KEY FOB, IF THE SENSOR IS ON THE HORN WILL HONK TWICE. THIS WILL CAUSE NOT ONLY MY INTERIOR LIGHTS TO STAY ON BUT ALSO MY EXTERIOR LIGHT. NEEDLESS TO SAY I'VE HAD TO REPLACE A FEW BATTERIES. THE 1ST TIME I REPORTED THIS TO MY DEALER MY CAR WAS UNDER WARRANTY AND ONLY HAPPENING OCCASIONALLY, I WAS TOLD TO SPRAY WD-40 ON THE LOCK LATCH AND THAT WOULD HELP. NOW ITS A CONSTANT THING AND OF COURSE THE CAR IS OUT OF WARRANTY. UGH I JUST WANT TO FEEL SAFE WITH MY CHILDREN IN THE CAR.

04/26/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

DOOR AJAR LIGHT COMES ON DESPITE DOOR BEING SECURELY CLOSED WHICH PREVENTS DOOR FROM AUTO LOCKING AT SPEEDS OVER 15 MILES AN HOUR OR BEING ABLE TO BE LOCKED USING CONTROL PANEL OUTSIDE. POSES HAZARD AS IT CAN REGISTER AJAR WHILE DRIVING AND UNLOCK THE DOOR AT RANDOM.

04/25/2016
Components: UNKNOWN OR OTHER
Incident Date: 03/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9BB******
Summary

DRIVERS DOOR AJAR LIGHT SHOWS ACTIVE WHEN DOOR IS FULLY CLOSED. AUTOMATIC LOCKS FAIL, INTERIOR LIGHT REMAINS ON. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS THAT HAVE BEEN VERIFIED AT MY LOCAL DEALERSHIP. I HAVE CONTACTED FORD CUSTOMER RELATIONS, AS DID THE SERVICE REPAIR MANAGER,AND THEY HAVE OFFERED NO ASSISTANCE TO REPAIR THIS PROBLEM.

04/24/2016
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 04/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXBB******
Summary

FAULTY DRIVER SIDE DOOR LATCH ASSEMBLY. FORD KNOWS OF ISSUE IN TSB'S. DOORS WON'T LOCK AT HIGHWAY SPEEDS DUE TO DOOR AJAR BEING SENSED.

04/24/2016
Components: UNKNOWN OR OTHER
Incident Date: 04/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

DOOR LOCKS CONTAIN FAULTY "DOOR AJAR" SENSORS. THEY FALSELY REPORT THE DOOR IS OPEN WHEN IT IS PROPERLY LATCHED, PREVENTING YOU FROM LOCKING THE DOORS WHILE INSIDE THE VEHICLE WHILE STATIONARY. WHEN THE VEHICLE IS MOVING THEY WILL TRIP TO "DOOR IS AJAR" TURNING ON THE DOME LIGHTING AND UNLOCKING THE DOORS. I FEEL THIS IS A SAFETY HAZARD WHILE MOVING, IT ALLOWS YOUNG CHILDREN TO OPEN THE DOORS, REGARDLESS OF THE LOCK SWITCH SETTINGS.

04/22/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AK9BB******
Summary

DOOR AJAR WARNING STAYS ON WHILE DOOR IS SHUT. THE DOORS ARE UNABLE TO LOCK WHEN VEHICLE IS IN MOTION AND DOME LIGHTS REMAIN LIT AT NIGHT MAKING IT DIFFICULT TO DRIVE.

04/20/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC3BB******
Summary

WHEN STATIONARY AND 1ST STARTED IT WILL STATE THAT THE DRIVER DOOR IS AJAR WHEN IT IS CLEARLY CLOSED. THIS HAS CAUSED MY DOORS NOT TO LOCK AND THIS IS A SAFETY CONCERN. THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST MONTH.

04/20/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR CAUSED THE DOOR AJAR LIGHT TO ILLUMINATE ALTHOUGH THE DOOR WAS CLOSED. IN ADDITION, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND THE DOORS WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

04/19/2016
Components: UNKNOWN OR OTHER
Incident Date: 04/01/2016
Crash: No
Fire: No
Summary

FORD EDGE LATCH DOOR AJAR DOME LIGHTS STAY ON AND UNABLE TO LOCK VEHICLE DOORS

04/19/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JCXBB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. AFTER STARTING THE VEHICLE, THE PASSENGER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED AND THE DOORS FAILED TO LOCK. DUE TO THE FAILURE, THE BATTERY WAS COMPLETELY DRAINED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DOOR LATCH WIRE HARNESS NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE FAILURE. AS A RESULT, THE DOOR LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,948.

04/18/2016
Components: EXTERIOR LIGHTING
Incident Date: 04/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXBB******
Summary

I AM HAVING PROBLEMS WITH DRIVER DOOR. THE DASH LIGHT APPEARS SAYING DOOR AJAR AND MY DOME LIGHT STAYS ON, EVEN THOUGH THE DOOR IS SHUT. IF I OPEN AND SHUT THE DOOR MULTIPLE TIMES IT SOMETIMES GOES OUT. THIS IS A SAFETY ISSUE AS MY DOOR DOES NOT LOCK IN THUS CONDITION. THIS HAPPENS WHEN STATIONARY. IF I CAN'T GET THE DOOR AJAR LIGHT TO GO OUT AND I DRIVE DOWN THE ROAD IT STAYS ON. I TOOK MY VEHICLE TO THE DEALER AND THEY GAVE ME TWO OPTIONS, TRY CLEANING THE LATCH ASSEMBLY, WHICH MAY OR MAY NOT HELP OR TO REPLACE THE PART. I HAVE NOT DONE EITHER AT THIS POINT. IT WILL BE $150 TO CLEAN IT OR $300 TO REPLACE. I TOLD THEM I NEEDED TIME TO MAKE A DECISION. THIS WAS ON APRIL 15,2016.

04/18/2016
Components: EXTERIOR LIGHTING
Incident Date: 04/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4BB******
Summary

INTERIOR LIGHT WOULD STAY ON WITH FALSE DOOR OPEN SIGNAL ON DRIVER SIDE, THEN SAME THING ON PASSENGER SIDE. UNDER WARRANTY AT THE TIME BUT HAD $100 DEDUCTIBLE PAID ON EACH SIDE. NOW WARRANTY IS UP AND R/REAR SIDE DOOR AJAR LIGHT STAYING ON. THIS HAS TO BE MANUFACTURED ISSUE AND RECALLED. 2011 EDGE WITH NOW 86000 MILES. HELP PLEASE!

04/18/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

DRIVER DOOR OPEN KEEPS SHOWING UP EVEN WHEN THEN DOOR IS SHUT. THIS RESULTS IN INSIDE LIGHTS NOT SHUTTING OFF AND OTHERS ANNOYING THINGS AS WELL. I AM HAVING TO RESHOT THE DOOR SEVERAL TIMES WHILE TRYING TO DRIVE THE VEHICLE. THIS IS NOT SAFE. WHY HAS THERE NOT BEEN A RECALL ON THIS ISSUE?

04/17/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 10/10/2015
Crash: No
Fire: No
Summary

INTERIOR LIGHTING STAYS ON WHEN IN PARK OR DRIVING BECAUSE OF DOOR SWITCH MALFUNCTION SAYING DOOR IS AJAR WHEN IT IS IN FACT CLOSED CREATES DRIVING HAZARD WHEN LIGHTS WILL NOT TURN OFF AND GLARING OFF WINDSHIELD MAKING DRIVING AT NIGHT DANGERS PLEASE MAKE A RECALL AND FIX THIS ISSUE.

04/17/2016
Components: UNKNOWN OR OTHER
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

THE DRIVER DOOR AJAR WARNING AND PASSENGER DOOR AJAR WARNING COMES ON WHEN THE DOORS ARE NOT AJAR, AND DOORS WILL NOT LOCK, IT HAPPENS WHEN YOU PUT THE CAR IN GEAR. THIS IS A SAFETY ISSUE.

04/13/2016
Components: ENGINE
Incident Date: 04/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC5BB******
Summary

WHILE DRIVING, THE AWD TURNED OFF & THE ENGINE STALLED. A WRENCH LIGHT AND ENGINE LIGHT CAME ON. I TOOK IT TO A DEALER AND THEY ADVISED IT WAS THE THROTTLE BODY. THE FIRST OCCURENCE, I WAS ADVISED TO IGNORE IT. THE SECOND OCCURENCE I ASKED IT TO BE FIXED & WAS TOLD THE PART WAS BACK ORDERED APPROXIMATELY 6 WEEKS. THERE HAVE BEEN MULTIPLE INSTANCES SINCE THEN WHERE THE CAR HAS DIED WHILE DRIVING, OR SOMETIMES WHILE STOPPED AT A LIGHT.

04/13/2016
Components: STRUCTURE
Incident Date: 07/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXBB******
Summary

THE DRIVER SIDE FRONT DOOR LATCH ISN'T WORKING PROPERLY, I WILL BE DRIVING DOWN THE ROAD AND ALL MY INTERIOR LIGHTS WILL COME ON AND A MESSAGE WILL APPEAR AND IT SAYS MY DOOR IS OPEN, THIS IS VERY UNSAFE BECAUSE IT HAS HAPPENED AT NIGHT, IT IS VERY DISTRACTING TO DRIVE AT NIGHT WITH ALL THE INTERIOR LIGHTS AND YOU HAVE TO WAIT UNTIL THEY GO OFF, THIS ISSUE HAS TO BE FIX ASAP. I'VE READ THIS IS A COMMON PROBLEM WITH THE FORD EDGE AND MANY OTHER MODELS FOR MAKES.

04/07/2016
Components: STRUCTURE
Incident Date: 03/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC8BB******
Summary

WE HAD THE OIL CHANGED BY FORD DEALER HERE IN WINCHESTER, TN AND EVERY SINCE THEN, WHEN I GET IN THE CAR AND CLOSE THE DRIVERS DOOR CLOSES, BUT A NOTICE ON THE DASH STATES " DRIVERS DOOR IS AJAR". NO MATTER HOW MANY TIMES I CLOSE THE DOOR, THE MESSAGE STAYS THE SAME. ONCE IN A WHILE IT WILL GO AWAY.

04/06/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4BB******
Summary

DRIVERS SIDE DOOR SENSOR IS SAYING THE DRIVERS SIDE DOOR IS OPEN AND EVENTHOUGH THE DOOR IS CLOSED. THIS LEAVES THE INTERIOR LIGHTS ON AND DRAINS THE BATTERY. THIS ORIGINALLY HAPPENED WHEN THE VEHICLE WAS UNDER WARRANTY, THE DEALERSHIP "CLEANED" THE LATCH AND IT QUIT, THEN IT STARTED ACTING UP AGAIN AFTER THE WARRANTY RAN OUT AND NOW THEY WANT TO REPLACE IT AND HAVE ME PAY FOR IT.

04/06/2016
Components: UNKNOWN OR OTHER
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5BB******
Summary

I PURCHASED MY 2011 FORD EDGE NEW SEVERAL YEARS AGO. MY WARRANTY JUST RECENTLY EXPIRED, AND I PURCHASED AN EXTENDED WARRANTY. RECENTLY MY PASSENGER DOOR AJAR LIGHT KEPT COMING ON. I DIDN'T PAY MUCH ATTENTION TO IT; HONESTLY JUST THOUGHT IT WAS A SENSOR AND I WOULD TAKE IT IN TO GET LOOKED AT. EVENTUALLY THE LIGHT STAYED ON ALL THE TIME, AND EVEN MADE MY INTERIOR LIGHT STAY ON AS WELL. I TOOK IT TO MY LOCAL FORD DEALERSHIP THIS WEEK, AND IT IS NOT THE DOOR SENSOR, BUT THE DOOR LATCH. THIS IS NOT COVERED UNDER MY WARRANTY, AND I WILL BE PAYING $430 TO GET IT FIXED. THE PART ONLY IS $380. I AM FURIOUS. I HAVE READ ON NUMEROUS SITES THAT THIS IS A COMMON ISSUE WITH FORD EDGE'S. THEY REALLY SHOULD RECALL THIS.

04/05/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC7BB******
Summary

DOOR AJAR WARNING. THIS IS DANGEROUS IN A NUMBER OF WAYS. THE INTERIOR LIGHT STAYS ON WHEN DRIVING OFF. WHEN DARK OUT, IT'S HARD TO SEE, ESPECIALLY BACKING UP. ALSO THE DOORS DO NOT LOCK SINCE IT THINKS A DOOR IS STILL OPEN.

04/05/2016
Components: ELECTRICAL SYSTEM
Incident Date: 11/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC3BB******
Summary

DRIVER SIDE DOOR AJAR SENSOR MALFUNCTIONING. ELECTRICAL/SENSOR FAULT CAUSING DOORS TO NOT LOCK. RESULTS IN LIGHTS STAYING ON AND DEPLETES THE BATTERY.

04/04/2016
Components: UNKNOWN OR OTHER
Incident Date: 01/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5BB******
Summary

THE DRIVER SIDE DOOR AJAR SENSOR IS FAULTY AND KEEPS THE DOOR AJAR WARNING ON THE DASH, IT ALSO KEEPS THE DOME LIGHTS ON IN THE CAR WHICH CAN OBSTRUCT SIGHT DURING NIGHT TIME DRIVING, IT ALSO RUNS THE BATTERY DOWN CAUSING US TO CONTINUOUSLY START THE CAR OR LET THE BATTERY COMPLETELY DIE, IT ALSO KEEPS THE DOORS FROM LOCKING WHICH COULD RESULT IN MY CAR BEING BROKEN INTO. THIS WARNING STAYS ON ALMOST ALWAYS WHETHER THE CAR IS STATIONARY OR BEING DRIVEN.

04/04/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

DOOR SENSOR, LATCH ISSUES. KNOWN PROBLEM WITH FORD VEHICLES. DOOR AJAR STAYS ON WHICH DRAINS THE BATTERY HENCE THE DOME LIGHTS STAY ON. MY FORD EDGE WILL NOT LOCK, CAUSING VERY DANGEROUS CIRCUMSTANCES WHEN DRIVING OR STOPPED AT A LIGHT IN AN AREA THAT IS UNSAFE. WILL NOT LOCK WHILE PARKED, IN DRIVE (ON HIGHWAY OR ROAD) OR WITH THE IGNITION TURNED OFF. I WAS OVER MY WARRANTY BY 1,000 MILES AND FORD CUSTOMER SERVICE REFUSED TO HELP ME, TOLD ME TO TAKE IT IN AND PAY FOR THE WORK AND SERVICE CALL AND SUBMIT A CLAIM.

04/02/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

DOOR LATCH CENSURE NOT OPERATING PROPERLY, IT INDICATES THE DOOR IS OPEN ALL OF THE TIME.

04/01/2016
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 02/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE INTERIOR DOME LIGHT REMAINED ILLUMINATED ALSO. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR SWITCH AND THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.

04/01/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

I OWN A 2011 FORD EDGE. NOT LONG AFTER THE WARRANTY RAN OUT MY FRONT DRIVERS DOOR AJAR LIGHT CAME ON. MY DOOR WAS DEFINITELY CLOSED BUT THE LIGHT REMAINS ON. THIS CAUSES THE DOOR LOCKS TO NOT LOCK THE DOORS WHILE DRIVING. WHEN I PARK THE CAR THE EXTERIOR REAR VIEW MIRRORS DOWN LIGHT STAYS ON, THE INTERIOR LIGHTS STAY ON AND SOME DASH LIGHTS. I'VE GONE OUT TO THE GARAGE 4 HOURS AFTER I'VE GOTTEN HOME AND FOUND THEM STILL ON. YES I HAD TO REPLACE THE BATTERY AFTER FINDING IT DEAD. NOW THE REAR DRIVERS DOOR IS SHOWING ITS AJAR ON MY DASH. THIS IS A SAFETY ISSUE. I CAN'T LOCK THE DOORS WITH MY GRANDKIDS IN THE BACK SEAT. I CAN'T LOCK THE DOORS WHEN I'M DRIVING AT NIGHT OR THROUGH SCAREY AREAS.I TRAVEL WITH MY HUSBAND WHO IS HANDICAPPED AND I CAN'T BE SURE THAT MY CAR WILL START WHEN I RETURN TO IT. I SEE MANY STORIES LIKE MY OWN FROM OTHER EDGE OWNERS AND I HOPE THEY TAKE A GOOD LOOK AT THIS PROBLEM. IT'S WIDESPREAD, DANGEROUS AND AN EXPENSIVE FIX.

04/01/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 03/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9BB******
Summary

THE DRIVERS SIDE DOOR ALWAYS SAYS IS AJAR CAUSING MY FIANC TO DRIVE AROUND WITH THE DOME LIGHTS ON. SHE ALREADY HAS TROUBLE SEEING AT NIGHT AND THIS IS A DISASTER WAITING TO HAPPEN. THE DOOR IS CLEARLY CLOSED. I NOTICED THE DOOR SENSORS ARE BUILT INTO THE LATCH SO I LOOKED UP HOW HARD IT WOULD BE TO CHANGE WITH THE PART O AMAZON AND CAME ACROSS HUNDREDS MAYBE EVEN THOUSANDS OF PEOPLE ALL WITH THE EXACT SAME PROBLEM. I DON'T UNDERSTAND HOW THIS ISN'T A RECALL WITH SO MANY VEHICLES MALFUNCTIONING OVER MANY MANY YEARS! DO THE RIGHT THING! LIVES ARE AT STAKE! IF YOU DO RIGHT BY YOUR CUSTOMERS WE WILL CONTINUE TO BUY YOUR GREAT PRODUCTS! BUT NOT AT THE COST OF WHAT COULD HAPPEN IF THIS CONTINUES. I THANK YOU FOR YOUR TIME. *TR

03/31/2016
Components: UNKNOWN OR OTHER
Incident Date: 11/13/2015
Crash: No
Fire: No
Summary

IT'S MY 2011 FORD EDGE SEL. THE DRIVER AJAR LIGHT STAYS ON ALL THE TIME NO MATTER HOW HARD I SLAM THE DOOR. THIS SITUATION IS UNSAFE BECAUSE WHILE DRIVING IT LEAVES ALL THE DOORS UNSECURED. THIS IS NOT RIGHT, ANYONE COULD COME AT THE LIGHTS OR STOP SIGNS AND OPEN UP THE VEHICLE. ALSO IT NOT SAFE FOR THE KIDS. THIS IS A BIG SECURITY ISSUE THAT NEEDS TO BE LOOKED INTO.

03/31/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC8BB******
Summary

DOOR AJAR SENSOR WILL NOT GO OFF AND HAS LED TO THE DOME LIGHT NOT SHUTTING OFF AND WILL KILL THE BATTERY. TAKES 10-15 MINUTES OF OPENING AND SHUTTING BOTH DOORS ON THE DRIVERS SIDE. IF I DON'T DO THIS I WILL END UP WITH A DEAD BATTERY! USUALLY THIS HAPPENS WHEN I START MY CAR OR GET OUT OF MY CAR. THERE HAS ALSO BEEN A COUPLE TIMES WHEN WHILE DRIVING THE DOOR AJAR SENSOR AND DOME LIGHT COME ON. THIS IS A SAFETY ISSUE WHEN DRIVING AT NIGHT.

03/31/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

MY WIFE AND I BOUGHT A 2011 FORD EDGE ON OCTOBER 28, 2015 WITH PREMIUM CARE EXTENDED SERVICE PLAN. WE ASKED BEFORE WE TOOKED THE PLAN WHAT WAS COVERED. IT WAS EXPLAINED TO US THAT IT WAS COVERED FROM BUMPER TO BUMPER FOR 36,000 MILES OR 36 MONTHS. WE HAVE A ISSUE WITH OUR SUNROOF NOT CLOSING WHEN STATIONARY. YOU HAVE TO HOLD THE BUTTON AND PULL IT SHUT. THEY EXPLAINED TO US THAT THEE WARRANTY COVERS THE MOTOR WHICH THEY HAVE ALREADY REPLACED AND IT DID NOT SOLVE THE PROBLEM. THEY SAY IT IS THE TRACK AND WE WERE TOLD THAT IS NOT COVERED, I WAS TOLD BY THE MECHANIC AT THE DEALERSHIP SERVICE CENTER WHERE WE PURCHASED THE VEHICLE FROM THE TRACK SHOULD HAVE NOT GONE BAD THAT SOON. THE ONLY THING WE WERE GIVEN SHOWING WHAT THE PREMIUM CARE WARRANTY COVER IS A PARTIAL LIST. WHEN YOU GO TO THE WEBSITE IT STILL ONLY SHOWS YOU PARTIAL LIST LIKE THE BROCHURE.FORD NEEDS TO DO A RECALL OR REPLACE IT.BECAUSE I HAVE FOUND NUMEROUS PEOPLE OF THE SAME MODELS OR OLDER OR NEWER MODELS WHERE CAR BUYERS ARE TOLD OR WHEN A QUESTION IS ASKED TO A SALEMAN AND TO THERE BOSSES YOU TAKE THERE WORD FOR IT AND THAT IT IS TRUE BECAUSE THEY ARE TRAINED TO DO THERE JOB AND RESEARCH OF THE FORD VEHICLES AND THE WARRANTY THEY OFFER. WHEN PEOPLE ARE TOLD WRONG THEY DON'T GO BACK OR THEY LOSE CUSTOMERS DO TO NOT BEING DONE RIGHT. ALL WE IS ASKING IS FOR THEM TO STAND UP TO THEIR WORD AND FIX THE PROBLEM SINCE THEIR EMPLOYEES DON'T HAVE A CLEAR UNDERSTANDING OF A PRODUCT OF WHAT THEY ARE SELLING.

03/30/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

DASHBOARD DISPLAYS DRIVER SIDE DOOR AJAR WHEN DOOR IS LOCKED. DOME LIGHTS REMAIN ON AND ALARM SYSTEM CANNOT BE ARMED.

03/29/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

CLOSED DOOR SENSOR FAULTY. CAUSES INTERIOR LIGHTS TO STAY ON, DOORS FAIL TO REMAIN LOCKED WHILE DRIVING VEHICLE.

03/29/2016
Components: UNKNOWN OR OTHER
Incident Date: 02/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JCXBB******
Summary

THE DRIVER DOOR AJAR SWITCH WILL NOT SENSE THE DOOR IS SHUT WHEN THE VEHICLE IS STATIONARY. THE LIGHT WILL NOT GO OUT AFTER REPEATED SHUTTING. WHEN BACKING OUT OF MY GARAGE, I CANNOT SEE WHEN IT IS DARK BECAUSE THE INTERIOR LIGHTS BLIND THE DRIVER. I AM FEARFUL I WILL HIT SOMEONE WHILE BACKING UP. WHEN DRIVING FORWARD, THE LIGHTS GO OUT AROUND 15 MPH. THE DOOR AJAR SWITCH IS ON EVERY TIME THE DOOR IS SHUT.

03/28/2016
Components: STRUCTURE
Incident Date: 03/28/2016
Crash: No
Fire: No
Summary

DRIVER DOOR AJAR WARNING STAYS ON AND THE INTERIOR LIGHTS STAY ON FOR ABOUT 5 MINUTES AFTER BEGINNING TO DRIVE. THEY DO STAY ON FOR ABOUT 15 MINUTES AFTER PARKING. THE CAR ALARM WILL RANDOMLY GO OFF BECAUSE OF THE DOOR AJAR ISSUE.

03/26/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

THE DRIVER SIDE REAR DOOR AJAR LIGHT IS ON AND NO MATTER HOW MANY TIMES I CLOSE THE DOOR IT WILL STAY ON. IT WILL STAY ON WHEN I'M DRIVING AND STATIONARY.

03/26/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2016
Crash: No
Fire: No
Summary

DOOR AJAR SENSOR STAYS ON.

03/24/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC7BB******
Summary

WHEN I GO TO SHUT MY DRIVERS SIDE DOOR IT TELLS ME THAT'S IT'S NOT SHUT WHEN IT DEFINITELY IS. THIS CAUSES MY INTERIOR AND EXTERIOR LIGHTS TO REMAIN ON. IT TAKES MULTIPLE TIMES OF OPENING AND CLOSING THE DOOR FOR IT TO FINALLY REGISTER THAT THE DOOR IS INDEED SHUT. IT DIDN'T START UNTIL A FEW MONTHS AFTER OWNING THE VEHICLE. WHEN IT FIRST STARTED IT HAPPENED MAYBE ONCE A MONTH BUT RECENTLY IT'S BEEN EVERY TIME I GET INTO THE VEHICLE.

03/22/2016
Components: STRUCTURE
Incident Date: 11/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC8BB******
Summary

DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. HAVE TO OPEN AND SHUT DOOR MANY TIMES TO GET THE SIGNAL TO GO OFF AND THE DOOR TO LOCK. I COMPLAINED ABOUT THIS PROBLEM ABOUT 2 YEARS AGO TO FORD THEY DID SOMETHING AND IT WORKED NOW IT IS DOING IT AGAIN.

03/17/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

DOOR SENSOR FAILS TO REGISTER THAT THE DOOR IS CLOSED. WON'T ALLOW DOORS TO LOCK WHILE OPERATING THE VEHICLE. SENSOR WILL RANDOMLY FAIL, CAUSING THE INTERIOR AND EXTERIOR LIGHTS TO COME ON, SOMETIMES DRAINING THE BATTERY. THIS IS A HUGE PROBLEM, AND THERE ARE THOUSANDS OF ONLINE COMPLAINTS ABOUT THIS. FORD IS UNWILLING TO COVER REPAIR COSTS AND WILL NOT WARRANTY THEIR WORK IF YOU HAVE THEM REPAIR IT.

03/17/2016
Components: STRUCTURE
Incident Date: 02/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

DRIVER DOOR IS OPEN, WHEN IT IS CLEARLY CLOSED CAUSING THE DORM LIGHT TO STAY ON. THE CAN BE STATIONARY OR IN MOTION.

03/16/2016
Components: STRUCTURE
Incident Date: 03/01/2016
Crash: No
Fire: No
Summary

DRIVER SIDE DOOR WILL CLOSE PROPERLY AND LOCK. INTERIOR LIGHTS REMAIN ON IN CAR, DRAINING BATTERY. HAD FIXED THREE YEARS AGO AND PROBLEM HAS RETURNED. RESEARCHED AND FOUND THIS IS A COMMON PROBLEM WITH THIS CAR. SHOULD BE RECALLED.

03/16/2016
Components: UNKNOWN OR OTHER
Incident Date: 03/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7BB******
Summary

THE SENSOR IN THE DRIVERS SIDE DOOR HAS MALFUNCTIONED AND THE "DRIVER DOOR AJAR" MESSAGE IS ON ALL THE TIME. THIS ALSO PREVENTS THE DOORS FROM LOCKING. FORD KNEW OF THIS ISSUE WHILE MY VEHICLE WAS UNDER WARRANTY AND DID NOT REPLACE THE SENSOR. AFTER MINIMAL RESEARCH I HAVE FOUND THIS IS A KNOWN ISSUE WITH 2011/2012 FORD EDGES BUT NO RECALL HAS BEEN ISSUED. THIS INITIALLY STARTED IN 2014 BUT THE FORD SERVICE DEPARTMENT "SCRAPED THE PLATES" WHICH WORKED FOR ABOUT 9 MONTHS, UNTIL MY VEHICLE WAS OUTSIDE OF THE 36000 MILE WARRANTY.

03/15/2016
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC9BB******
Summary

DOOR AJAR LIGHT COMES ON WITH ALL DOORS CLOSED. THE DRIVERS DOOR IS THE ONE AFFECTED. THIS TURNS ON THE DOME LIGHT WHICH CAN CAUSE THE BATTERY TO DRAIN LEAVING A PERSON STRANDED. ALSO, IT CAUSES THE BRAKE AND PARKING LIGHTS TO COME ON WITH NO ONE IN THE VEHICLE. THE DOOR AJAR LIGHT ALSO PREVENTS THE DOORS FROM LOCKING WITH THE KEY IN THE IGNITION. THE DOOR AJAR LIGHT COMES ON WHETHER THE CAR IS TURNED ON OR NOT. THE DEALER SAID THAT THEY HAVE TO REPLACE THE DRIVERS DOOR LATCH. I HAD FORD REPAIR THIS PROBLEM IN THE PAST. I HAVE IT IN THE FORD DEALER AGAIN TODAY FOR THE SAME REPAIR. I'VE UPLOADED THE RECEIPT FROM FIRST REPAIR. MY CAR IS STILL BEING WORKED ON AT FORD DEALERSHIP AND I DON'T HAVE THE RECEIPT YET FOR THE SECOND REPAIR. I THINK THIS SHOULD BE A RECALL ON THIS VEHICLE.

03/14/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

DRIVER DOOR SENSOR SHOWS DOOR OPEN AND IT IS CLOSED. LIGHT STAYS ON AND DOORS WILL NOT LOCK.

03/13/2016
Components: EXTERIOR LIGHTING
Incident Date: 03/01/2016
Crash: No
Fire: No
Summary

THE DRIVER DOOR AJAR LIGHT STAYS ON EVEN WHEN THE DOOR IS CLOSED CAUSIN THE ENTERIOR LIGHTS TO STAY ON, POSSIBLY DRAINING THE BATTERY OVERNIGHT

03/10/2016
Components: UNKNOWN OR OTHER
Incident Date: 03/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC6BB******
Summary

IN FEBRUARY OF 2015 MY FORD EDGE STARTED TO HAVE ISSUES WITH THE DRIVER DOOR AJAR EVEN WHEN THE DOOR WAS DEFINITELY CLOSED WHICH CAUSES THE VEHICLE TO NOT BE ABLE TO LOCK AND STAY LOCKED, AS WELL AS FOR DOME LIGHT STAYING ON. I HAD THE DOOR SHOCKED BY FORD AND IT WORKED FOR LESS THAN A YEAR, ONCE AGAIN THE DRIVER DOOR AJAR IS HAPPENING AND I'M UNABLE TO KEEP MY DOOR LOCKED WHILE IN THE VEHICLE AND DRIVING AND MY DOME LIGHT WILL CONSISTENTLY STAY ON.

03/07/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

CAR STALLED WHEN ENMOTION AT 40 MPH WRENCH LIGHT COMES ON ALSO AWD LIGHT STOP TURN OFF ENGINE AND RESTART CAR IT RUNS NORMAL AT THAT POINT BUT WILL DO AGAIN UNEXPECTING AT ANOTHER TIME AND PLACE .SPEED IS NO FACTOR AT ANY GIVEN SPEED IT WILL STALL.IT IS UNSAFE TO DRIVE.

03/05/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

TAKATA RECALL. THE DRIVER DOOR AJAR LIGHT STAYS ON AT ALL TIMES. WILL NOT GO OFF NO MATTER HOW MANY TIMES YOU SHUT THE DOOR, THE DOME LIGHT STAYS ON, RUNDS THE BATTERY DEAD. I HAVE TRIED EVERY THING INCLUDING WD 40. I BELIEVE IT IS THE SENSOR BUT I AM NOT A MECHANIC SO.... I HAVE GOOGLED THIS ISSUE AND IT SEEMS THAT EVERYONE THAT OWNS A FORD EDGE HAS THIS ISSUE. I CAN NOT BELIEVE THERE IS NOT A RECALL ON THIS ISSUE.MY DRIVER DOOR HAS AT TIMES NOT LATCHED COMPLETELY. I BELIEVE THIS IS A SAFETY ISSUE AS I AM DRIVING ON THE FREEWAY AND HAVE SMALL CHILDREN. FORD NEEDS TO GET THEIR ACT TOGETHER AND RECALL THIS ISSUE FOR EVERY ONE THAT OWNS A FORD EDGE. I HAVE BOUGHT FORDS FOR YEARS. THIS WILL BE MY LAST. THIS ISSUE IS EVERYTIME YOU ENTER THE VEHICLE. STATIONARY, DRIVING, FREEWAY, HIGHWAY, TURNING. THIS HAS BEEN GOING ON FOR MONTHS NOW. HAS BEEN A CONTINUING PROBLEM FOR SEVERAL MONTHS.

03/04/2016
Components: STRUCTURE
Incident Date: 02/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

DRIVER'S DOOR AJAR SWITCH IS FAILING CAUSING THE DOOR AJAR WARNING LIGHT TO BE ILLUMINATED AND THE INABILITY TO LOCK THE VEHICLE'S DOORS WHEN DRIVING OR WHEN PARKING VEHICLE. SEARCH ON INTERNET INDICATES ISSUE IS WIDESPREAD ON THIS VEHICLE LINE WITH REPAIR COSTS IN THE $30-$500 RANGE. VEHICLE HAS 68,000 MILES.

03/03/2016
Components: UNKNOWN OR OTHER
Incident Date: 02/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

THE DRIVER SIDE DOOR LATCH WILL NOT LATCH PROPERLY CAUSING THE DOOR AJAR LIGHT TO STAY ON. THE DOOR SHUTS AND LOCKS BUT THE DOOR AJAR LIGHT STAYS ON. WHEN THE VEHICLE IS IN MOTION THE CAR WILL NOT LOCK ALL THE DOORS BECAUSE IT IS SENSING THAT THE FRONT DOOR IS NOT SHUT. THE INTERIOR LIGHTS STAY ON CAUSING IT HARD TO SEE AT NIGHT WHILE DRIVING.

03/02/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED WHEN ENTERING THE VEHICLE, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS RESTARTED AND RESUMED TO NORMAL FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,800.

02/27/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4BB******
Summary

HAVE STARTED TO RECEIVE "DOOR AJAR WARNING" INDICATION WHEN THE DRIVER DOOR IS CLOSED. HAVE RESEARCHED ON-LINE SITES AND FOUND IT TO BE A VERY COMMON PROBLEM WITH THIS MODEL FORD VEHICLE. I CONSIDER THIS TO BE A PERSONAL SAFETY ISSUE AS THE VEHICLE'S DOORS WILL REMAIN UNLOCKED UNTIL THE PROBLEM IS ADDRESSED. IF I GET THE WARNING TO GO AWAY WHEN THE VEHICLE IS STATIONARY THE DOORS WILL LOCK AND I CAN BEGIN MY DRIVE. ON NUMEROUS OCCASIONS AS I AM DRIVING THE WARNING WILL RETURN AND THE DOORS WILL UNLOCK AUTOMATICALLY. THIS CAN BE VERY UNNERVING AND FRIGHTENING AT TIMES AS THE INTERIOR LIGHTS WILL COME ON AS PART OF THIS PROBLEM. WHEN THIS HAPPENS AT NIGHT THE DRIVER'S VISION IS COMPROMISED BY THE INTERIOR LIGHTS AND DRAWN AWAY FROM THE ROAD. IN ADDITION, THE SAFETY OF THE VEHICLE'S OCCUPANTS IS COMPROMISED AS THE DOORS REMAIN UNLOCKED. THIS PROBLEM NEEDS TO BE ADDRESSED BY FORD AND A RECALL ISSUED. I HAVE INQUIRED WITH MY LOCAL DEALER AND RECEIVED AN ESTIMATE OF $600 FOR THE REPAIR TO BE MADE.

02/26/2016
Components: STRUCTURE
Incident Date: 01/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

DRIVER SIDE DOOR AJAR WARNING LIGHT REMAINS ON AND ALL DOORS WILL NOT LOCK UNTIL DOOR IS SLAMMED REPEATEDLY UNTIL WARNING LIGHT GOES OFF. INTERIOR DOME LIGHTS REMAIN ON ALSO.

02/24/2016
Components: ELECTRICAL SYSTEM,STRUCTURE,INTERIOR LIGHTING
Incident Date: 02/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE INTERIOR LIGHTS WOULD NOT RESPOND WHEN THE VEHICLE WAS OFF AND REMAINED ILLUMINATED. THE DOOR AJAR INDICATOR ILLUMINATED EVEN THOUGH ALL DOORS WERE CLOSED. THE CONTACT STATED THAT THE LIGHTS WERE ABLE TO BE SWITCHED OFF AFTER SEVERAL ATTEMPTS. IN ADDITION, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. UPDATED 04/20/16*LJ UPDATED 6/6/18*JB

02/24/2016
Components: ELECTRICAL SYSTEM,STRUCTURE,INTERIOR LIGHTING
Incident Date: 11/10/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE DOOR WAS CLOSED AND THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE INTERIOR LIGHTING REMAINED ILLUMINATED WHEN DRIVING, WHICH DRAINED THE BATTERY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE EVALUATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE VIN WAS NOT AVAILABLE.

02/24/2016
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 12/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE OPERATING THE VEHICLE, THE DOOR AJAR LIGHT ILLUMINATED ALTHOUGH THE DOORS WERE SECURED. WHEN THE FAILURE OCCURRED, THE DOME LIGHT INSIDE THE VEHICLE REMAINED ILLUMINATED WHILE DRIVING. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

02/23/2016
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 01/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE PASSENGER DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO EXIT THE VEHICLE AND SLAM THE FRONT PASSENGER SIDE DOOR IN ORDER FOR THE WARNING INDICATOR TO TURN OFF. WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER DOOR AJAR WARNING INDICATOR ILLUMINATED AND ALL THE INTERIOR LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,500.

02/23/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Incident Date: 02/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

DOOR AJAR LIGHT IS ON AND DOME LIGHTS STAY ON. CAR WONT START AT TIMES.

02/22/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 02/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1BB******
Summary

DRIVER DOOR AJAR LIGHT STAYS ON EVEN WHEN THE DOOR IS CLEARLY CLOSED. THE CAR WILL NOT STAY LOCKED; I PRESS THE DOOR LOCK AND THE DOORS LOCK AND THEN IMMEDIATELY UNLOCK SO I CANNOT HAVE MY CAR DOORS LOCKED WHILE I AM DRIVING. THIS IS A CONSTANT PROBLEM; IT IS NOT INTERMITTENT. I AM VERY DISAPPOINTED IN THIS CAR. I HAVE HAD TO HAVE THE THROTTLE BODY REPLACED AT A COST OF $500.00, I HAVE HAD A BRAKE BOOSTER FAILURE WHICH HAD TO BE FIXED, AND NOW THIS PROBLEM WHICH I READ IS A COSTLY FIX. THIS IS MY FIRST FORD VEHICLE; WHAT IS THE PROBLEM?

02/21/2016
Components: UNKNOWN OR OTHER
Incident Date: 12/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

THE DOOR AJAR ALARM ON THE PASSENGER DOOR WILL NOT TURN OFF EVEN THOUGH THE DOOR IS SHUT. THIS CAUSES THE DOOR LOCK NOT TO ENGAGE AND THE INSIDE LIGHTS TO STAY ON EVEN WHILE DRIVING. I DON'T HAVE A WAY TO LOCK MY DOORS, EVEN MANUALLY.

02/17/2016
Components: STRUCTURE
Incident Date: 02/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7BB******
Summary

DOOR AJAR WARNING WHEN DOOR IS SHUT.

02/17/2016
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

TRAVELING AT 55MPH, LOST THRTTLE CONTROL, YELLOW WRENCH ICON APPEARED. WAS ABLE TO PULL OVER. ENGINE WAS STILL RUNNING. TURNED OFF ENGINE, AND RESARTED. EVERYTHING WAS NORMAL ON WAY BACK HOME. CAR STILL PARKED, HAVEN'T BEEN TO DEALER SHOP YET.

02/16/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/03/2016
Crash: No
Fire: No
Summary

DRIVERS DOOR LATCH SWITCH. CANNOT LOCK DOORS OR DOME LIGHT ALWAYS STAYS ON.

02/16/2016
Components: STEERING,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC0BB******
Summary

DRIVING TO WORK ABOUT TEN MILES OF HIGHWAY, MY CAR STARTED RUNNING ROUGH AND SHAKING. I WAS ABLE TO COAST INTO A PARKING LOT THEN MY HEATER STOPPED WORKING A WARNING LIGHT CAME ON "ENGINE COOLANT TEMP" THEN IT DIED COMPLETELY IN A MATTER OF SECONDS, I SAW SOME SMOKE UNDER THE HOOD SO I CALLED FOR HELP. THERE WAS NO OTHER WARNING WHATSOEVER! THE MECHANIC TOLD US THAT THE WATER PUMP HAD GONE OUT AND CAUSED THE ENGINE TO OVER HEAT. IT SHOT COOLANT INTO THE ENGINE AND IT WAS TOTALED. AGAIN THERE WAS ABSOLUTELY NO WARNING AT ALL. NO SENSORS NO ANYTHING. I MAINTAIN MY VEHICLE WITH REGULAR OIL CHANGES ETC. AND IF THERE HAD BEEN ANY WARNING LIGHT I WOULD HAVE TAKEN IT TO MY MECHANIC IMMEDIATELY.

02/14/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2014
Crash: No
Fire: No
Summary

DRIVER SIDE DOOR AJAR LIGHT HAS BEEN ON SINCE I PURCHASED WITH 20K MILEAGE USED. LIGHTS STAY ON FOR 5 MINUTES, AND WILL NOT ALLOW ME TO LOCK DOORS IN BAD NEIGHBORHOODS. I HAVE REPLACED 2 BATTERYS ALREADY , AND NOW HAVE 45K ON ODOMETER.

02/12/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC0BB******
Summary

THIS IS THE SECOND TIME THE DRIVERS DOOR LATCH HAS FAILED. WHEN IT FAILS YOU CAN'T ALWAYS LOCK DOORS AND LIGHT WILL STAY ILLUMINATED ON THE DASH. THIS ALSO CAUSES THE ELECTRICAL SYSTEM TO STAY ACTIVE EVEN WHEN THE VEHICLE IS OFF CAUSING THE BATTERY TO BE DRAINED. THIS RECENTLY KILLED OUR BATTERY. IT APPEARS AS IF FORD HAS NO FIX FOR THIS AS MANY HAVE SEEN THIS FAILURE TO RECUR EVERY 35K OR SO, GUESS IT DEPENDS ON HOW OFTEN YOU OPEN/CLOSE THE DOOR TO WEAR OUT THE SWITCH. POOR DESIGN.

02/08/2016
Components: ENGINE
Incident Date: 02/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC3BB******
Summary

WHILE DRIVING AT APPROX. 45 MPH, THE AWD OFF LIGHT APPEARED, THAN A WRENCH APPEARED. I COULD NO LONGER ACCELERATE AND COASTED OVER TO THE SIDE OF THE ROAD. I TURNED MY CAR OFF. I RESTARTED MY CAR AND CONTINUED DRIVING. I AM GLAD I WASN'T ON A BUSINESS ROAD AND WAS ABLE TO GET TO THE SIDE OF THE ROAD SAFELY. I HOPE SOMEBODY DOESN'T HAVE TO DIE BEFORE THEY ACKNOWLEDGE THIS ISSUE.

02/06/2016
Components: SUSPENSION,STRUCTURE
Incident Date: 01/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5BB******
Summary

WITHOUT ANY FOREWARNING, WE WERE DRIVING ALONG AND HEARD AND FELT SEVERAL LOUD POPS COMING FROM UNDER THE HOOD. WHEN WE STOPPED, WE FOUND A BROKEN WINDSHIELD, THE PASSENGER SIDE WHEEL/TIRE HAD COLLAPSED INTO THE WHEEL WELL, AND THE ENGINE HOOD WAS PUSHED UP ROUGHLY 6" ABOVE WHERE IT'S SUPPOSED TO BE. UPON INITIAL INSPECTION, WE NOTICED THAT THE PASSENGER SIDE STRUT TOWER, WHICH IS OF A RIDICULOUSLY WEAK 2-PIECE DESIGN, THE 2 PIECES HAD COMPLETELY SEPARATED FROM EACH OTHER. NO POTHOLES OR OTHER ROAD HAZARDS WERE HIT, WE WERE DRIVING IN A STRAIGHT LINE. THE APPROXIMATE 9 SPOT WELDS HOLDING THE TWO PIECES OF THE STRUT TOWER TOGETHER COMPLETELY SEPARATED. WHEN THE VEHICLE WAS INSPECTED BY 2 SEPARATE SHOPS, BOTH CLAIMED THAT WAS ABSOLUTELY NO DAMAGE TO ANY OTHER SUSPENSION COMPONENTS, INCLUDING CONTROL ARMS, BALL JOINTS, SWAY BAR, SWAY BAR END LINKS, OR ANYTHING ELSE THAT WOULD'VE CAUSED THE STRUT TOWER TO BREAK IN SUCH A FASHION. SEVERAL INCIDENTS OF THIS HAVE BEEN REPORTED ONLINE AND REFERENCES CAN BE SHARED UPON REQUEST.

02/06/2016
Components: STRUCTURE
Incident Date: 02/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

DRIVERS SIDE DOOR INDICATOR COMES ON AS SOON AS CAR IS RUNNINGSHOWING DRIVERS DOOR AJAR. ALSO DOOR LOCK WON'T ENGAGE WHILE THIS INDICATOR IS ON. I HAVE TO OPEN AND CLOSE DOOR REPEATEDLY UNTIL INDICATOR TURNS OFF AND DOORS LOCK.

02/06/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/15/2015
Crash: No
Fire: No
Summary

CAR DOES NOT RECOGNIZE WHEN DRIVER DOOR IS CLOSED , EVEN WHEN CLOSED IT THINKS THE DOOR IS OPEN.

02/04/2016
Components: ENGINE
Incident Date: 02/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AK4BB******
Summary

TWICE WHILE DRIVING THE VEHICLE OVER 50 MPH, ON A MAIN ROAD, IT LOST POWER AND THE WRENCH LIGHT TURNED ON. THE VEHICLE COASTED TO A STOP AND AFTER A FEW MINUTES WAS ABLE TO BE RESTARTED.

02/04/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/20/2014
Crash: No
Fire: No
Summary

DRIVERS DOOR AJAR LIGHT STAYS ON. THE DOOR IS CLOSED. IT WON'T LOCK THE DOORS WHEN YOU ARE DRIVING. AT NIGHT THIS IS A PAIN SINCE THE DOME LIGHTS STAY ON FOR AWHILE. TRIED WD40 AND NOTHING. FORD NEEDS TO ADDRESS THIS SINCE THERE ARE MANY MANY COMPLAINTS ABOUT THIS.

02/04/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JCXBB******
Summary

THE ENGINE DIED, AS I WAS DRIVING THE CAR DOWN THE INTERSTATE. THE STEERING WHEEL LOCKED AS I TRIED TO EXIT AND MY CAR DRIFTED INTO ONCOMING TRAFFIC. FORTUNATELY THERE WAS NO ACCIDENT BUT WHEN I WAS FINALLY ABLE TO GET THE CAR TO THE SIDE OF THE ROAD IT WAS SEVERELY SMOKING AND I HAD TO GET MYSELF AND MY DAUGHTER OUT OF THE CAR IMMEDIATELY. ALSO, THE HEAD GASKETS AND RADIATOR BLEW AND NOW THERE IS A MAJOR ELECTRICAL PROBLEM WITH THE CAR THE SERVICE DEPARTMENT COULD NOT DIAGNOSE AFTER 5 HOURS OF INVESTIGATING.

02/02/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AK8BB******
Summary

SWITCH ON SHIFTER THAT TELLS THE COMPUTER WHETHER THE CAR IS IN PARK OR RUNNING MALFUNCTIONED. COMPONENT REQUIRES REPLACEMENT OF THE ENTIRE SHIFTER AND HAS THE ABILITY TO CAUSE THE VEHICLE NOT TO START SINCE IT NEVER REGISTERS THAT IT IS IN PART WHEN STOPPED. BACKUP CAMERA LINKAGE FAILURE RENDERING THE BACK CAMERA INOPERATIVE. THE VEHICLE WAS STATIONARY BUT PROBLEM WITH SHIFTER SWITCH REPORTING THE CAR NOT IN PARK COULD RESULT IN THE CAR NOT CUTTING OFF OR STOPPING WHEN RUNNING. TO FIX THESE MALFUNCTIONS AND FAILURES COST OVER $900 DOLLARS. THESE ARE ENGINEERING DEFECTS NOT OWNER RELATED.

02/01/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

REAR HATCH AJAR ALARM GOES OFF CONSTANTLY DURING WARMER WEATHER. THIS CAUSES DOME LIGHT TO GO OFF AND ALSO UNLOCKS DOORS. IT DOES THIS WHILE IN MOTION. COLDER WEATHER THIS PROBLEM GOES AWAY SEEMS LIKE

01/31/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2BB******
Summary

THE DRIVERS SIDE DOOR WILL OFTEN REPORT THAT IT HAS BEEN LEFT AJAR WHEN IT REALLY HASN'T. THIS CAUSES THE DOME LIGHT TO STAY ON AT NIGHT WHILE DRIVING FOR A TIME WHICH IS DISTRACTING. IT ALSO HIDES THE FACT WHEN THE DOOR ACTUALLY IS AJAR BECAUSE YOU ASSUME THE SENSOR IS JUST ACTING UP.

01/30/2016
Components: STRUCTURE
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

DRIVER DOOR AJAR ALERT REMAINS ON ALL THE TIME, EVEN THOUGH THE DOOR IS SHUT AND LATCHED AND PREVENTS THE DOORS FROM LOCKING WITH THE AUTOMATIC LOCK BUTTONS AND KEYLESS ENTRY PAD.

01/29/2016
Components: STRUCTURE
Incident Date: 09/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE PARKED, THE DOOR AJAR WARNING LIGHT ILLUMINATED WHILE THE FRONT DRIVER DOOR WAS PROPERLY CLOSED. IN ADDITION, THE FRONT AND REARS DOORS LOCKED AND UNLOCK INDEPENDENTLY. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR AJAR SWITCH HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. *TR

01/27/2016
Components: STRUCTURE
Incident Date: 12/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

DOOR AJAR SENSOR STAYS ON FOR DRIVER'S DOOR, INTERIOR LIGHTS WON'T GO OFF AND CREATES A NIGHT DRIVING HAZARD, LOCKS WON'T LOCK WHILE IN THE CAR AND THIS IS ALL BECAUSE OF A FAULTY LATCH. FORD IS AWARE OF THE PROBLEM AND EVEN HAS A BULLETIN OUT ABOUT IN WHICH I FOUND IN THE ALL DATA SYSTEM BUT WON'T DO ANYTHING ABOUT IT. LABOR ALONE TO FIX THE PROBLEM WAS QUOTED TO ME AS $300 FROM MY LOCAL DEALERSHIP.

01/25/2016
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 01/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER SIDE DOOR SENSOR DISPLAYED A FALSE READING AND INDICATED THAT THE DOOR WAS UNLOCKED WHEN IT WAS ACTUALLY LOCKED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED. THREE MONTHS LATER, THE FAILURE RECURRED. THE CONTACT MENTIONED THAT IT WAS THE REAR DRIVER SIDE DOOR THAT TRIGGERED THE FALSE READING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 05/18/16*LJ THE CONSUMER STATED THE DRIVER'S DOOR AND THE PASSENGER'S DOOR BOTH FAILED. UPDATED 12/13/2017*JS

01/21/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/01/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR SENSOR REMAINED ILLUMINATED CAUSING THE VEHICLE DOORS NOT TO BE ABLE TO LOCK AND THE INTERIOR LIGHTS ILLUMINATED ON AND OFF, DRAINING THE BATTERY. IT WAS DIAGNOSED THAT THE SENSOR AND THE DOOR LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. THE VIN WAS NOT AVAILABLE.

01/20/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOWN HEADLIGHTS ILLUMINATED RANDOMLY AND FAILED TO DIM. IN ADDITION, THE DOOR AJAR SIGNAL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

01/20/2016
Components: STRUCTURE
Incident Date: 12/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1BB******
Summary

AT APPROXIMATELY 73,000 MILES THE 'DOOR AJAR' WARNING LIGHT BEGAN COMING ON OCCASIONALLY EVEN THOUGH THE DOOR WAS SECURELY CLOSED. REOPENING THE DOOR AND SLAMMING IT SEEMED TO OVERCOME THE PROBLEM, BUT IT BECAME MORE FREQUENT. WHEN THIS HAPPENS, THE AUTO DOOR LOCKS DO NOT ENGAGE ONCE THE VEHICLE IS MOVING. THE DOME LIGHTS WOULD ALSO STAY ON AFTER EXITING THE VEHICLE. THERE IS A LIMIT SWITCH INTERNAL TO THE DOOR LATCH ASSEMBLY THAT SENSES THE DOOR LATCH POSITION AND TRIGGERS THE WARNING LIGHT. THIS COMPONENT CAN ONLY BE REPLACED BY REPLACING THE ENTIRE DOOR LATCH MODULE. THE REPAIR COST BY A DEALER IS PROHIBITIVELY EXPENSIVE FOR MANY PEOPLE ($500+). THOSE WHO CHOOSE NOT TO REPAIR IT WILL NOT BE ALERTED IF THEIR DOOR IS NOT LATCHED AS THE WARNING LIGHT WILL BE ON ALL THE TIME.

01/18/2016
Components: UNKNOWN OR OTHER
Incident Date: 05/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC8BB******
Summary

DRIVER DOOR AJAR LIGHT STAYS ON! HAD IT TO THE DEALERSHIP TO BE CLEANED. COST $200.00, LESS THAN 6 MONTHS LATER SAME PROBLEM. SAFETY ISSUES BECAUSE OF THIS; DOME LIGHTS STAY ON UNTIL A CERTAIN SPEED IS REACHED, DOORS DO NOT STAY LOCKED WHILE IN MOTION. MANY OF THESE SUVS HAVE THIS PROBLEM. VERY MUCH A SAFETY ISSUE. FORD NEEDS TO STEP UP AND BE RESPONSIBLE FOR ADDRESSING THIS SAFETY CONCERN!

01/18/2016
Components: EXTERIOR LIGHTING,STRUCTURE
Incident Date: 09/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

THE DRIVER SIDE DOOR IS ALWAYS AJAR. THE DRIVER AJAR LIGHT STAYS ON AT ALL TIMES. THIS CAUSES THE DOME LIGHTS TO STAY ON AT ALL TIMES AND RUN THE BATTER DEAD. USELESS TO PURCHASE ANEW BATTERY! ALSO, THIS CAUSES THE SECURITY SYSTEM TO NOT WORK AND I HAVE TRIED THE WD 40 THING AND ANYTHING ELSE THAT HAS BEEN SUGGESTED TO ME AND NOTHING WORKS. BATTERY IS ALWAYS DEAD AND RECHARGING AND JUMPING ALL THE TIME. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS NOW.

01/16/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

CAR LOOSES POWER WITH NO WARNING,ACCELORATOR DOES NOTHING.HAVE TO TURN CAR OFF AND RESTART.THIS IS A SERIOUS SAFETY PROBLEM,I WAS NEARLY T BONED BY A SEMI CROSSING A MAIN ROAD WHEN I HAD NO POWER AND STALLED IN MIDDLE OF HIGHWAY,IF NOT FOR GREAT REACTION OF SEMI DRIVER IWOULD HAVE BEEN HIT BROADSIDE AT 50 MPH.THIS HAS TO QUALIFY AS A SAFETY RECALL IF EVER THERE WAS A NEED FOR ONE.

01/12/2016
Components: ELECTRICAL SYSTEM
Incident Date: 11/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC9BB******
Summary

THE DOOR SENSOR IS CONSTANTLY INDICATING THE DOOR IS OPEN EVEN WHEN CLOSED AND SEALED TIGHT. THE INSIDE DOME LIGHTS REMAIN ON BECAUSE OF THIS AND YOU CANNOT SEE THROUGH YOU REAR VIEW MIRROR ESPECIALLY DURING NIGHT DRIVING. IN ADDITION THE LIGHT REMAINS ON EVEN WHEN THE CAR IS PARKED AND YOU HAVE LEFT CAR. THIS ATTACKS THE POSSIBILITY OF A BURGLARY. ALSO WHILE DRIVING THE DOME LIGHT REMAINS ON BECAUSE OF THE DEFECTIVE DOOR SENSOR AND THE DRIVER IS CONSTANTLY SLAMMING THE DOOR TO GET THE SENSOR TO SHUT OFF.

01/12/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXBB******
Summary

(ON MULTIPLE OCCASIONS )MY 2011 FORD EDGE UPON ACCLERATION THE VEHICLE LOSES THE ABILTIY TO ACCLERATE - SHUDDERS AND THE CHECK ENGINE FLASHES OR STAYS ON. SUPPOSEDLY COULD NOT FIND THE "CODE" THAT CAUSED IT. I HAVE HAD THE VEHICLE INTO 2 DIFFERENT DEALER SHIPS - ONE REPLACED THE TRANSFER CASE, THE OTHER THE CATALYTIC CONVERTER AND IGNITION COILS- TO THE COST OF OVER 600.00 ON A USED CERTIFIED VEHICLE. LESS THAN A FEW DAYS LATER SAME ISSUE - BACK TO DEALER SAID IT WAS A LOOSE WIRE. I NOW DRIVE THE VEHICLE VERY TENTATIVELY AND HOPE I DON'T HAVE TO ACCELERATE QUICKLY.THE VEHICLE PERSISTS IN THE ABILITY TO NOT ACCLERATE QUICKLY ( USUALLY AT 55 MPH OR HIGHER )WITHOUT THE ENGINE LIGHT FLASHING OR STAYING ON. IT ALSO SEEMS TO HAPPEN MOST FREQUENTLY ON QUICK ACCLERATION --ON RAMP OR GETTING UP TO FREEWAY SPEED . IT IS VERY DANGEROUS AS THIS USUALLY HAPPENS GETTING ON OR OFF THE FREEWAY OR STAYING UP WITH TRAFFIC, ONCE THE LIGHT GOES ON THE VEHICLE SHUDDERS AND WILL NOT ACCELERATE TODAY IT WILL BE 3 MONTHS FIRST VISIT WAS OCT 29 MILEAGE WAS 68000 AND HAS HAPPENED UP TO TODAY MULTIPLE TIMES AND MILEAGE IS NOW 74000 THE CHECK ENGINE LIGHT IS ON AGAIN BACK TO FORD DEALER AGAIN TOMORROW.

01/05/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE INTERIOR DOME LIGHT REMAINED ILLUMINATED. IN ADDITION, THE VEHICLE FAILED TO LOCK AND UNLOCK ELECTRONICALLY AND THE DOOR AJAR ERROR MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

01/05/2016
Components: SERVICE BRAKES
Incident Date: 12/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

01/03/2016
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2015
Crash: No
Fire: No
Summary

ON MY 2011 FORD EDGE LIMITED I AM HAVING ISSUES WITH THE DOOR AJAR, LIKE MANY OTHER PEOPLE APPARENTLY. I SOMETIMES HAVE TO OPEN AND SHUT MY DOOR 20 TIMES UNTIL MY INTERIOR LIGHTS TURN OFF SO IT DOESN'T DRAIN MY BATTERY EVEN MORE. THE LOCKS WILL NOT ENGAGE WHEN MY DOOR IS 'OPEN' AND THE DOOR AJAR ALERT WILL STAY ON. THIS ISSUE IS GETTING WORSE EVERY TIME I OPEN THE DOOR AND IS A SAFETY ISSUE. PLEASE RECALL AND FIX.

01/03/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC1BB******
Summary

MY DOOR AJAR LIGHT IS CONSTANTLY ON FOR THE BACK DRIVERS SIDE DOOR. IT CAUSES MY DOORS NOT TO LOCK AND MY LIGHTS STAY ON. IT HAS ALREADY RAN MY BATTERY DOWN AND IT CAUSES MY SECURITY SYSTEM NOT TO WORK. IT IS A SAFETY HAZARD!!! I HAVE CALLED FORD AND THEY SAY IT'S NOT A SAFETY HAZARD AND THERE IS NOT A RECALL.

12/30/2015
Components: VISIBILITY/WIPER
Incident Date: 12/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

CAR WAS OPERATED IN COLD WEATHER ON MONDAY 12/28 AND THE REAR DEFROSTER WAS ACTIVATED. CAR SAT IN GARAGE FROM 12/28 EVENING THRU 12/30 AFTERNOON. SOMETIME AFTER 10:00 PM ON THE 29TH DEC, THE REAR WINDOW EXPLODED. VEHICLE WAS STATIONARY IN THE GARAGE

12/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5BB******
Summary

DOOR AJAR WARNING - MY FRONT, DRIVER'S SIDE DOOR CONSTANTLY STATES THAT IT IS AJAR. THIS CAUSES THE INTERIOR LIGHTS TO REMAIN ON LONGER THAN NECESSARY, THE DOORS WILL NOT LOCK WHILE THE VEHICLE IS IN MOTION AND THE DOOR AJAR WARNING REMAINS ON AT ALL TIMES. OTHERS HAVE SUGGESTED USING WD40 AND LUBRICANTS TO CLEAN THE SENSOR. I'VE TRIED THIS, AND IT WORKED FOR A FEW TIMES, BUT THIS IS NO LONGER WORKING.

12/21/2015
Components: POWER TRAIN,ENGINE
Incident Date: 12/16/2015
Crash: No
Fire: No
Summary

WHILE DRIVING THE POWERTRAIN ERROR CODE (WRENCH ICON) POPS UP AND MY CARS LOSES ALL ACCELERATION. I'M FORCED TO TRY TO GET TO THE SHOULDER OF THE ROAD WHILE COASTING AND THEN ONCE STOPPED IF I TAKE MY KEY OUT AND REINSERT AND START THE CAR EVERYTHING IS FINE. FORD DEALER CANNOT FIND ANY ERRORS WITH THE VEHICLE AND THIS HAS HAPPENED MULTIPLE TIMES. THIS IS A MAJOR SAFETY CONCERN TO UNEXPECTEDLY LOSE ALL ENGINE POWER WHILE AT HIGH SPEED ON FREEWAYS OR EVEN SIDE ROADS WITHOUT A SHOULDER. THERE ARE LOTS OF PEOPLE WITH THE SAME ISSUE POSTING THE SAME PROBLEMS.

12/21/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 12/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,269.

12/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

DOOR AJAR LIGHT COMES ACROSS THE DASH AND DRAINS BATTERY. FAULTY LATCHES ON 2 DIFFERENT DOORS.

12/17/2015
Components: SERVICE BRAKES
Incident Date: 12/03/2015
Crash: No
Fire: No
Summary

I HAD LOST MY BRAKES IN SEPT, 2015. HAD NEW ROTORS AND PADS PUT ON, THEN NOTICED THAT THEY WERE GOING TO FLOOR WITH HISSING NOISE, HAD 2 BRAND NEW MASTER CYLINDERS PUT ON, STILL NO CHANGE IN BRAKES, THEN HAD THEM REPLACE BRAKE BOOSTER THE BEGINNING OF DEC, 2015. NO CHANGE IN BRAKES, THEY STILL GO TO FLOOR, I HAVE PUT A LOT OF MONEY INTO DEAD END REPAIRS. FORD GARAGE WANTS ANOTHER $100 DIAGNOSTIC FEE?? FOR WHAT? I HAVE GOTTEN NO ANSWERS, NO HELP. I CALLED FORD WHO STATED THAT THEY WILL COMMUNICATE WITH THE TECH. THE TECHS ARE SAYING THEY HAVE NEVER SEEN THIS BEFORE, AND THAT THE BOOSTER SHOULD OF FIXED PROBLEM. I HAVE NOT HAD MY VEHICLE MORE THAN I HAVE. BORROWING CARS, ETC. ANY HELP?? SUGGESTIONS?

12/17/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

*FALSE "DOOR AJAR" WARNING LIGHT ON DASH STAYS ON WHEN DOOR IS FIRMLY CLOSED* THIS CAUSES: - INTERIOR DOME LIGHT STAYS ON - UNABLE TO LOCK DOORS WHILE IN VEHICLE - THEY KEEP AUTOMATICALLY UNLOCKING (WHILE IN ANY GEAR OR PARKED) WHEN VEHICLE IS ON - DOORS DO LOCK WHEN VEHICLE IS OFF, WHEN LOCKING FROM OUTSIDE - BUT INTERIOR DOME LIGHT STAYS ON AS AN INDICATION SEEMS TO OCCUR MORE FREQUENTLY DURING COLDER TEMPERATURES, AND TAKES LONGER TO "CATCH"/FOR SENSOR TO FINALLY REALIZE THE DOOR REALLY IS CLOSED. THIS HAS BEEN HAPPENING SINCE I BOUGHT VEHICLE (USED) 6 MONTHS AGO, SPORADICALLY AT FIRST, BUT NOW EVERY DAY, SOMETIMES MULTIPLE TIMES A DAY (POSSIBLY BECAUSE OF COLDER TEMPERATURES?).

12/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC0BB******
Summary

I OWN A 2011 FORD EDGE SE. IN THE PAST FEW MONTHS, AFTER CLOSING THE DRIVER SIDE DOOR, THE 'DOOR AJAR' LIGHT REMAINS ON. ALL DOME LIGHTS REMAIN ON. OPENING AND THEN CLOSING THE DOOR CAN TURN THE DOOR AJAR LIGHT OFF. THIS BEGAN AS AN INTERMITTENT OCCURRENCE IN AUGUST. NOW IT OCCURS EVERY TIME I ENTER AND EXIT THE VEHICLE. TO ELIMINATE THE DASHBOARD WARNING LIGHT, I REPEATEDLY OPEN AND CLOSE THE DOOR UNTIL THE DOOR AJAR WARNING TURNS OFF. THIS OPENING AND CLOSING CAN BE ANYWHERE BETWEEN 1 AND 15 TIMES BEFORE EXTINGUISHING THE SENSOR LIGHT. DOING A BIT OF RESEARCH LED ME TO A FAULTY DOOR LATCH SENSOR. THIS A VERY DELICATE LOOKING SWITCH ACCESSIBLE JUST BEHIND THE DOOR LATCH. DEALER ESTIMATE FOR REPAIR: $175 FOR DOOR LATCH SENSOR ASSEMBLY AND $300 LABOR TO INSTALL, TOTAL: $475. FORD MUST KNOW SOMETHING IS WRONG WITH THIS DESIGN. IF I ALLOW THE DOOR AJAR WARNING TO REMAIN ON, THEN PUT THE CAR IS GEAR AND DRIVE AWAY, THE DOME LIGHT WILL TURN OFF, AND REMAIN OFF FOR MY ENTIRE DRIVE.

12/15/2015
Components: SERVICE BRAKES
Incident Date: 12/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

WE WERE TRYING TO STOP AT A STOP SIGN, AND THE CAR WOULDN,T STOP. THE BRAKE PEDDLE GOT VERY HARD AND WOULDN'T PUSH DOWN. IT WENT BACK TO NORMAL A FEW SECONDS LATER. THERE ARE A LOT OF COMPLAINTS AND FORD HAS A BULLETIN ON THIS PROBLEM 13N02, THIS IS A SERIOUS SAFETY PROBLEM LUCKILY THERE WASN,T ANOTHER CAR COMING. WHY IS THERE NO SAFETY RECALL?

12/14/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 12/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

WHILE DRIVING IN TRAFFIC ON HWY 441 IN MCINTYRE GA ON DEC 8, 2015, MY CAR ALL OF A SUDDEN LOSES ACCELERATION AND STALLS. DESPITE THE ONCOMING TRAFFIC I WAS ABLE TO LET THE CAR COAST TO THE SIDE OF THE HWY WHERE IT SHUT OFF. I TRIED SEVERAL TIMES TO RESTART THE CAR BUT IT WOULD ONLY SHUT BACK OFF. ON THE DASH MESSAGE APPEARED READING LOW ENGINE OIL PRESSURE HOWEVER I'D JUST HAD THE OIL CHANGED THE DAY BEFORE. I CALLED STATE FARM ROADSIDE ASSISTANCE AND AN OFFICER WAS DISPATCHED. THE OFFICER WATCHED AS I TRIED RESTARTING THE CAR SEVERAL TIMES. HE ALSO OFFERED TO CHECK THE OIL AND CONFIRM THE CAR WAS FULL OF FRESH OIL. THE CLOSEST REPAIR SHOP WAS DISPATCHED TO TOW MY VEHICLE WHERE IT CURRENTLY REMAINS. I CONTACTED FORD TO ADVISE ABOUT THE ISSUE AND INQUIRE IF THERE WERE ANY RECALLS. I WAS QUICKLY ADVISED THIS WOULD NOT BE COVERED AND THERE WERE NO RECALL THAT WOULD BE ASSOCIATED WITH SOMETHING LIKE THIS HAPPENING. I DECIDED TO GO ONLINE TO CHECK IF OTHER OWNERS HAD SAME OR SIMILAR AND WAS VERY SHOCKED TO SEE THE NUMBER OF FORD VEHICLE OWNERS DESCRIBING THE SAME AND OR VERY SIMILAR SITUATIONS. THE NUMBER OF THE CONDITIONS THAT DESCRIBED BEING IN THE MIDDLE OF TRAFFIC IS ALARMING AS THIS COULD AND EVENTUALLY WILL CAUSE SERIOUS INJURY OR WORSE. SOMETHING NEEDS TO BE DONE TO RESOLVE THIS ISSUE. IN MANY OF THE CASES THE PROBLEM HAPPENED MULTIPLE TIMES DESPITE BEING TAKEN IN FOR REPAIR.

12/11/2015
Components: STRUCTURE
Incident Date: 04/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. AFTER ENTERING THE VEHICLE, ALL THE DOORS FAILED TO LOCK INTERMITTENTLY. WHEN THE DOORS WERE ABLE TO LOCK, THE DOOR AJAR WARNING LIGHT ILLUMINATED WHEN THE DOORS WERE SECURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

12/10/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 12/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

DRIVER DOOR AJAR SWITCH MALFUNCTIONING. CONSISTENTLY DISPLAYING "DRIVER DOOR AJAR" WHEN CLOSED. THIS CAUSES OVERHEAD LIGHTS TO STAY ON MAKING IT DIFFICULT TO SEE AT NIGHT, ALSO CAUSES ISSUES LOCKING THE DOOR WHEN EXITING VEHICLE BECAUSE IT THINKS THE DOOR IS STILL OPEN. THIS ISSUE OCCURS EVERYDAY ON MOST DOOR OPENINGS/CLOSINGS.

12/03/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 12/03/2015
Crash: No
Fire: No
Summary

DOOR AJAR ALERT COMES ON WHILE DRIVING (CAR IN MOTION) - DOORS UNLOCK, OVERHEAD LIGHTS TURN ON. I STOP, OPEN/SHUT DOOR FIRMLY CONTINUE DRIVING AND RECEIVE THE SAME MESSAGE LATER IN THE DRIVE. I HAVE ON SEVERAL RECENT OCCASIONS RECEIVED THIS ALERT WHILE STATIONARY. THIS IS OCCURRING OFF AND ON BUT NOW HAS BECOME MORE COMMON. THE DOOR IS SHUT BUT THE ALERT COMES ON AT A VARIETY OF INTERVALS AND WHEN IN MOTION THE DOORS UNLOCK AND THE LIGHTS OVERHEAD COME IN WHICH CAN BE DANGEROUS IN AND DISTRACTING. MOST RECENT OCCURRENCE 12/3/15

12/01/2015
Components: UNKNOWN OR OTHER
Incident Date: 08/01/2015
Crash: No
Fire: No
Summary

THE DOOR AJAR INDICATOR REMAINS ON. THE DOME LIGHT STAYS ON AND THE DOORS WILL NOT LOCK. 2ND OCCURRENCE WITH THIS VEHICLE AND NOW THE DEALER WANTS $500.00 TO REPAIR IT. THIS OCCURS IMMEDIATELY WHEN THE VEHICLE IS FIRST STARTED AND REMAINS ON THE ENTIRE TIME THE VEHICLE IS RUNNING.

11/30/2015
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 02/14/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, THE INTERIOR LIGHTS REMAINED ILLUMINATED AND THE PASSENGER AND DRIVER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE DOORS WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DETAILS OF THE DIAGNOSIS COULD NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 71,000. THE VIN WAS NOT AVAILABLE.

11/30/2015
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 11/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5BB******
Summary

WHILE DRIVING 40 MPH ON A BUSY ROAD, THE CAR SLOWED ON ITS OWN AND STOPPED. I WAS UNABLE TO STEER THIS VEHICLE. I RESTARTED IT FOUR TIMES; IT WOULD GO FOR ABOUT 100 FEET AND THEN SLOW DOWN TO A STOP ONCE AGAIN. I FEEL FORTUNATE NO ONE RAN INTO ME. I CONSIDER THIS A VERY DANGEROUS SITUATION. I HAD THE CAR TOWED TO A FORD DEALERSHIP (THE ONE I PURCHASED THE VEHICLE FROM). THEY KEPT IT FOR AN ENTIRE WEEK, SELDOM CALLING ME TO REPORT WHAT WAS WRONG. TODAY I WENT TO PICK IT UP. NOTHING HAD BEEN DONE. THEY INDICATED THEY RAN A COMPUTER CHECK AND FOUND NOTHING WRONG. I TOLD MY SERVICE PERSON I FEARED DRIVING IT AND NEEDED TO KNOW WHAT WAS WRONG. HIS REPLY: "IT COULD BE ANYTHING. WE JUST CAN'T FIND IT." THE OTHER GENTLEMAN WHO WORKED THERE TOLD ME THEY WERE UNAWARE OF ANY RECALLS WITH THE THROTTLE BODY (I'D ASKED REPEATEDLY ABOUT THIS) AND TOLD ME IT WAS NOT HIS JOB TO KNOW ABOUT RECALLS. I FEAR IF I CONTINUE DRIVING THIS VEHICLE, THE PROBLEM WILL CONTINUE AND I'LL BE IN HARM'S WAY.

11/29/2015
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 04/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1BB******
Summary

PLEASE RECALL FORD EDGE 2011 DOOR LATCH. WORKS IMPROPERLY LEAVING DOOR AJAR AND DOME LIGHT ON. THIS HAS BURNED UP ONE BATTERY. OTHER FORD DOOR LATCHES HAVE BEEN RECALLED.

11/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

DRIVER SIDE DOOR AJAR SENSOR DOESN'T WORK, ALWAYS.

11/24/2015
Components: UNKNOWN OR OTHER
Incident Date: 11/10/2015
Crash: No
Fire: No
Summary

DOOR AJAR NOT TURNING OFF

11/24/2015
Components: POWER TRAIN
Incident Date: 10/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2BB******
Summary

TRANSMISSION WILL NOT SHIFT INTO PARK. DEALERSHIP EMPLOYEE TOLD ME THAT THIS HAPPENS SO OFTEN IN FORD EDGE AND EXPLORER THAT THEY HAVE TO KEEP THE AFFECTED PARTS IN STOCK CONSTANTLY. THIS IS CLEARLY A SAFETY DEFECT AND COULD RESULT IN SERIOUS CONSEQUENCES BECAUSE THE CAR WOULD BE LEFT IN GEAR WITHOUT THE TRANSMISSION BEING LOCKED. FORD MOTOR COMPANY SHOULD CORRECT THIS PROBLEM IMMEDIATELY BEFORE SERIOUS INJURY OR DEATH RESULTS.

11/23/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

DOOR AJAR LIGHT STAYS ON WHEN DOOR IS NOT AJAR. INTERIOR LIGHTS REMAIN ON AFTER VEHICLE IS PARKED AND DOOR IS SHUT.

11/23/2015
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 11/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3BB******
Summary

VEHICLE LOSSES ALL THROTTLE CONTROL VEHICLE DOES NOT SHUT OFF BUT THE WRENCH LIGHT COMES ON THE DASH AND HAS NO THROTTLE RESPONSE. I HAVE TO TURN VEHICLE OFF THEN RESTART TO RESET THE COMPUTER. EVERY THING WORKS GREAT FOR A COUPLE DAYS THEN IT DOES IT AGAIN. I HAVE HAD THIS HAPPEN IN THE MIDDLE OF A INTERSECTION, ON I 95 , I 64, I 264, COMING CLOSE TO BEING HIT ON PASSENGER SIDE IN A INTERSECTION WITH MY GRAND BABY IN THE VEHICLE. I HAVE HAD THE VEHICLE IN THE DEALERSHIP HERE IN NORFOLK VIRGINIA. THEY CHARGE ME 125.00 AND SAID THEY COULD NOT DUPLICATE THE PROBLEM. THE DEALER ALSO STATED THEY THINK IT MIGHT BE A THROTTLE BODY. I TOLD THEM TO PUT ONE ON IT AND THEY TOLD ME THAT THEY DON'T JUST REPLACE PARTS. I PICKED IT UP FROM THE DEALERSHIP AND 2 DAYS LATER IT DID THIS AGAIN. YOU COULD BE DOING 60, 65. OR 25 WHEN IT DECIDES TO LOSE THROTTLE CONTROL. IN THE MIDDLE OF A INTERSECTION TURNING OR GOING 60 MPH ON THE INTERSTATE IT DON'T MATTER. I FEEL THIS IS A SAFETY CONCERN AND NEEDS TO BE ADDRESSED. YOU CAN READ ABOUT PEOPLE WITH THE SAME PROBLEM ON THE INTERNET.

11/20/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1BB******
Summary

DRIVER'S DOOR AJAR SWITCH FAILS TO REGISTER WHEN DOOR IS FULLY CLOSED, LEAVING INTERIOR LIGHTS ON MAKING NIGHT VISIBILITY POOR, MAKING LOCKING THE DOORS IMPOSSIBLE WHICH IMPACTS SAFTY BOTH IN THE PARKING LOT AND DURING TRAVEL. RUNS BATTERY DOWN, STRANDING DRIVER.

11/18/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6BB******
Summary

THE DRIVER DOOR AJAR INDICATOR STAYS ON EVEN AFTER CLOSING THE DOOR. CANNOT LOCK THE DOORS AND THE INTERIOR DOME LIGHTS STAY ON AFTER CLOSING THE DOOR.

11/17/2015
Components: EXTERIOR LIGHTING
Incident Date: 11/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

PASENGER DOOR AJAR LIGHT STAYS ON EVEN AFTER THE DOOR IS CLOSED . THE LIGHT INSIDE STAYS ON AFTER LUCKING THE DOOR.

11/16/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 10/24/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXBB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE IDLING, THE VEHICLE BEGAN TO SMOKE AND THERE WAS AN ABNORMAL ODOR INSIDE THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TAKE OFF UNIT MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANAFCTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,652.

11/16/2015
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 20 MPH, THE VEHICLE STALLED, LUNGED FORWARD, AND THE LIMP HOME MODE INDEPENDENTLY ACTIVATED. THE CHECK ENGINE AND THROTTLE CONTROL ACTUATOR STUCK OPEN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FULL THROTTLE BODY MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO BE INSPECTED WHERE IT WAS CONFIRMED THAT THE THROTTLE CONTROL ACTUATOR WAS STUCK OPEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,800.....UPDATED 03-31-16 *BF *CN

11/16/2015
Components: STRUCTURE
Incident Date: 04/01/2015
Crash: No
Fire: No
Summary

PASSENGER DOOR AJAR SIGNAL DOES NOT TURN OFF AFTER CLOSING DOOR.

11/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9BB******
Summary

DOOR SENSOR STAYING ON AFTER DRIVER DOOR IS COMPLETELY CLOSED. SINCE SENSOR IS ON LIGHTS STAY ON AND IS DRAINING BATTERY WHEN EXITING VEHICLE. LIGHTS ON DURING NIGHT TIME DRIVING DANGEROUS. HAS BEEN INTERMITTENT FOR THE PAST FEW WEEKS BUT GETTING WORSE. THERE ARE SEVERAL REPORTS ON INTERNET THAT THIS IS ONGOING PROBLEM.

11/13/2015
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5BB******
Summary

ENGINE STALLS, CHANGES TO LIMP HOME MODE. THIS CAN HAPPEN DURING ACCELERATION OR AT SPEED. THE ERROR WRENCH LIGHTS. THIS HAS RESULTED IN AN UNSAFE DECELERATION IN TRAFFIC. DEALER FINDS NO CODE IN THE SYSTEM. ENGINE WILL RUN FINE AFTER SHUTDOWN AND RESTART. THE INCIDENTS OCCUR ON SURFACE STREETS, INTERSECTIONS, AND AT HIGHWAY SPEED. THE FORD CASE NUMBER IS CASE NUMBER CAS7831451V2Q4H3. NO SATISFACTION FROM FORD AT THIS TIME.

11/11/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/01/2014
Crash: No
Fire: No
Summary

CAR REPORTS DRIVERS DOOR IS AJAR. INTERIOR LIGHTS STAY ON WHILE DRIVING AND DOORS CAN NOT BE LOCKED WHILE DRIVING. KEYPAD CAN NOT BE USED TO LOCK CAR. AFTER LOCKING CAR WITH REMOTE, LIGHTS STAY ON FOR AN EXTENDED PERIOD OF TIME LEADING TO FLY BATTERY.

11/10/2015
Components: POWER TRAIN,ENGINE
Incident Date: 11/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1BB******
Summary

VEHICLE FAILED NJ STATE INSPECTION TWICE FOR "NOT READY" CONDITIONS. THERE'S A KNOWN ISSUE RECALL 13E04 - PCM CONFIGURATION ERROR WITH COMPUTER ISSUE DTC P160A REOCCURRING AND OUR VIN IS NOT COVERED UNDER THIS FIRST RECALL ALTHOUGH EVERY ISSUE IS THE SAME AS VIN SPECIFIC RECALLS

11/07/2015
Components: UNKNOWN OR OTHER
Incident Date: 08/01/2014
Crash: No
Fire: No
Summary

MY DOOR AJAR SIGN WON'T TURN OFF WHEN I SHUT MY DOOR .I HAVE HAD IT TO FORD TWICE AND THEY WOULDN'T PUT NEW ONE ON THEY JUST CLEANED IT.THERE SHOULD BE A RECALL THEY TOLD ME THIS HAPPENS ALL THE TIME 2010-2014 MODELS

11/07/2015
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AK4BB******
Summary

I LEFT MY HOUSE IN THE MORNING ON 11/6 AND AFTER A SHORT DRIVE THE "AWD OFF" AND A "LITTLE WRENCH" LIGHT CAME ON AND THE CAR LOST POWER AND JUST STOPPED IN THE MIDDLE OF THE STREET SINCE I WAS TRYING TO GO UP A HILL. THANKFULLY NO ONE WAS BEHIND ME!! IT STARTED TO RUN VERY ROUGH SO I TURNED IT OFF QUICKLY, WAITED A FEW SECONDS AND RESTARTED IT. THE CAR THEN RAN OK AND GOT ME TO WORK AND HOME AGAIN BUT WHEN MY HUSBAND TOOK IT TO RUN AN ERRAND THAT NIGHT, SAME THING HAPPENED TO HIM AND THEN AGAIN THIS MORNING WHEN I WAS BRINGING THE CAR DOWN FOR SERVICE. THIS WAS THREE TIMES IN ONE DAY! WITH NO WARNING THE CAR JUST LOSES POWER AND STOPS. VERY DANGEROUS!! I'M AFRAID TO DRIVE MY CAR NOW AND I DON'T WANT TO BE ON THE HIGHWAY AND HAVE THIS HAPPEN - SOMEONE IS GOING TO GET HURT. THE DEALER CANNOT DUPLICATE THE PROBLEM OR FIND A CODE COMING UP TO REVEAL THE ISSUE.

11/06/2015
Components: POWER TRAIN,ENGINE
Incident Date: 11/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

WHILE DRIVING THE CAR WILL SUDDENLY LOSE POWER ( NOT ACCELERATE ). THE WRENCH LIGHT WILL COME ON. YOU MUST TRY TO SAFELY COAST TO SIDE OF ROAD AND TURN IGNITION OFF AND RESTART. THIS HAPPENS INTERMITTENTLY AND IS VERY DANGEROUS IN HEAVY TRAFFIC AND AT HIGHER SPEEDS. THIS HAS OCCURRED ON INTERSTATE HIGHWAY AND CITY DRIVING. DANGEROUS ALSO WHEN THERE IS NOT ENOUGH ROOM TO PULL OFF ROAD SAFELY. WE HAVE TAKEN CAR TO FORD DEALERSHIP BUT THEY CANNOT FIND PROBLEM. WE HAVE NOTED ON THE INTERNET THAT A LOT OF OTHER FORD EDGE DRIVERS ARE ALSO HAVING THIS ISSUE. I WOULD THINK THAT FORD MOTOR COMPANY WOULD BE AWARE OF THIS PROBLEM. I WOULD HOPE THAT THIS ISSUE WILL BE ADDRESSED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. THIS HAS HAPPENED 6 TIMES FROM 11/30/2015. IT ALSO HAPPENED OVER A YEAR AGO 4-5 TIMES AND FORD COULD NOT FIND PROBLEM. THANK YOU *TR

11/04/2015
Components: POWER TRAIN
Incident Date: 08/28/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AND THE SERVICE VEHICLE SOON WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.

11/03/2015
Components: ENGINE
Incident Date: 10/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

WHILE DRIVING ON INTERSTATE THE VEHICLE ALL OF A SUDDEN STALLED. THE ENGINE WAS STILL ON AND RUNNING BUT WHILE DEPRESSING THE ACCELERATOR THERE WAS NO RESPONSE. WAS FORCED TO CAREFULLY PULL OFF TO THE SIDE OF THE ROAD. TURNED THE VEHICLE OFF AND RESTARTED THE VEHICLE. THE VEHICLE STARTED WITH NO PROBLEM. THIS WAS A SCARY SITUATION NO ONE SHOULD HAVE TO GO THROUGH. THE VEHICLE WAS CHECKED OUT BY 2 MECHANICS AND THEY COULD NOT DIAGNOSE A PROBLEM. CHECKED WITH FORD AND WAS NO TOLD THERE WERE NO RECALLS, AFTER I EXPLAINED MY SITUATION. AFTER RESEARCHING THE INTERNET I REALIZED OTHERS WERE HAVING SIMILAR PROBLEMS. THROTTLE BODY HOUSING ISSUES WERE DESCRIBED REPEATEDLY. AT MY EXPENSE HAD THE THROTTLE BODY HOUSING ASSEMBLY REMOVED AND REPLACED. THIS IS A VERY SERIOUS SITUATION THAT NEEDS ADDRESSING BY FORD MOTOR COMPANY. AS A RETIRED HOUSTON FIREFIGHTER I SAW MY SHARE OF HORRIBLE INJURIES AS A RESULT OF MOTOR VEHICLE ACCIDENTS. THE CAR IN QUESTION BELONGS TO MY DAUGHTER AND IT IS HER FIRST. IF ANYTHING WERE TO HAPPEN TO HER MY FAMILY WOULD BE CRUSHED. I AM SEEKING SOME ANSWERS TO WHY FORD HAS NOT DONE SOMETHING ABOUT THIS MAJOR PROBLEM. THIS IS A MAJOR PROBLEM THAT NOT ONLY NEEDS ADDRESSING BUT NEEDS TO BE RESOLVED BEFORE SOMEONE IS AFFECTED IN A TRAGIC WAY.

11/03/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

DRIVER-SIDE DOOR SENSOR DOES NOT DETECT THAT THE DOOR IS CLOSED AND THE "DOOR AJAR" WARNING NEVER TURNS OFF.

11/03/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 11/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

THE CAR DOES NOT DETECT THAT THE VEHICLE IS IN PARK AND THE "SHIFT TO PARK" WARNING CONTINUES TO SOUND EVEN THOUGH THE CAR IS ACTUALLY IN PARK.

11/03/2015
Components: UNKNOWN OR OTHER
Incident Date: 09/20/2015
Crash: No
Fire: No
Summary

THE DRIVER DOOR AJAR LIGHT KEEPS COMING ON CAUSING THE INTERIOR LIGHT TO STAY ON AND CAR NOT TO LOCK. WEATHER YOU ARE PARKING OR TRYING TO DRIVE AWAY, YOU HAVE TO OPEN AND CLOSE THE DOOR A BUNCH OF TIMES FOR IT TO ACKNOWLEDGE THE DOOR IS SHUT.

11/01/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/01/2015
Crash: No
Fire: No
Summary

WAS DRIVING DOWN HIGHWAY AND THE POWERTRAIN MALFUNCTION WARNING CAME ON. I WAS UNABLE TO DRIVE THE CAR JUST SHUTDOWN.

10/31/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2015
Crash: No
Fire: No
Summary

THE DOOR AJAR WARNING LIGHT ILLUMINATED ALTHOUGH THE DOORS WERE SHUT CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DOOR LATCH MECHANISM WAS DEFECTIVE AND NEEDED TO BE REPLACED. ISSUE LEAD TO DRAINED BATTERY - CAR APPEARS NOT TO HAVE A BATTERY SAFETY FOR DOOR AJAR. LEAD TO UNSAFE CONDITION NOT BEING ABLE TO USE WHEN NEEDED. COULD BE DANGEROUS IF CAR WOULD HAVE BEEN REMOTE OR IN UNSAFE AREA. REPAIRED FOR OVER $400.

10/31/2015
Components: EXTERIOR LIGHTING
Incident Date: 10/01/2015
Crash: No
Fire: No
Summary

HEADLIGHTS LOST BRIGHTNESS. REPLACING BULBS DOES NOT FIX THE ISSUE. THERE APPEARS TO BE A HAZY FILM ON THE INSIDE OF THE ROUND LOWER BEAM LENS.

10/30/2015
Components: STRUCTURE
Incident Date: 03/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE CONTACT CLOSED THE FRONT DRIVER SIDE DOOR HOWEVER, THE DOOR FAILED TO AUTOMATICALLY LOCK AND THE INTERIOR DOME LIGHT REMAINED ILLUMINATED. THE DOOR AJAR WARNING LIGHT ALSO ILLUMINATED. THE FAILURE RECURRED ON NUMBER OF OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSED OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

10/28/2015
Components: STRUCTURE
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC0BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATED ALTHOUGH THE DOORS WERE SECURED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DOOR LATCH MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. ...UPDATED 01/20/16 *BF *JS

10/28/2015
Components: SEATS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

THE FRONT SEAT IS TIGHT AND HAD A DEALER TO CHECK THAT BUT WHEN U ACCELERATE THE SEAT JUMPS BACKWORDS AND WHEN YOU BRAKE THE SEAT JUMPS FORWARDS. THE SEAT TRACK IS BAD. AFTER READING ONLINE ALOT OF PEOPLE ARE HAVING THIS ISSUE.

10/28/2015
Components: UNKNOWN OR OTHER
Incident Date: 10/28/2015
Crash: No
Fire: No
Summary

JUST DRIVING DOWN THE ROAD-IT HAS HAPPENED IN CITY DRIVING SLOW AND ON INTERSTATE DRIVING FAST- VEHICLE GOES LIMP AND RED WRENCH LITE COMES ON. IT HAS HAPPENED 3 TIMES IN 2WEEKS. I HAVE TO COAST TO SIDE OF ROAD, PUT CAR IN PARK AND RESTART THEN EVERYTHING IS FINE. YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. THIS IS VERY DANGEROUS AND SOMEONE IS GONNA GET KILLED! WHEN PUTTING VEHICLE ON THE MACHINE IT WILL NOT READ CODE BECAUSE WRENCH LITE GOES OFF WHEN U KILL AND RESTART IT. THIS SEEMS TO BE HAPPENING ON OTHER FORD AND LINCOLN MODELS FROM WHAT I'M READING ON FORUMS. FORD NEEDS TO RECALL AND FIX THIS PROBLEM ASAP!

10/27/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

MY HUSBAND AND I WERE DRIVING HOME (GOING APPROXIMATELY 40 MPH) WITH OUR 2 YEAR OLD AND ALL OF THE SUDDEN THE CAR LOST POWER. IT DID NOT DIE BUT WOULDN'T GO OVER 5 MPH. THANKFULLY, WE WERE CLOSE TO HOME AND NOT ON A BUSY HIGHWAY. IF WE HAD BEEN ON A BUSY HIGHWAY I DO BELIEVE IT WOULD HAVE CAUSE AN ACCIDENT AND THAT TERRIFIES ME SINCE THIS IS OUR PRIMARY FAMILY VEHICLE. I HAVE READ THAT FORD EXTENDED THE WARRANTY FOR THIS ISSUE BUT WAS NOT MADE TO ISSUE A RECALL. UNFORTUNATELY, FORD INC'S "CUSTOMER SATISFACTION PROGRAM" FOR THIS ISSUE EXPIRED IN JANUARY 2015 SO NOW I WILL BE OUT THE MONEY TO FIX THIS EXTREMELY DANGEROUS ISSUE. FORD MOTOR COMPANY SHOULD BE MADE TO ISSUE A RECALL TO FIX THIS ISSUE BEFORE IT KILLS SOMEONE.

10/23/2015
Components: ENGINE
Incident Date: 10/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

MY CAR WILL CUT OFF RANDOMLY WHILE DRIVING DOWN A CITY STREET AT AROUND 40 MILES PER HOUR. IT HAS ALSO HAPPENED WHILE IN A DRIVE THROUGH WHILE IDLING WITH FOOT ON BRAKE.

10/23/2015
Components: POWER TRAIN
Incident Date: 10/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC4BB******
Summary

WRENCH WARNING LIGHT, THEN LOST ACCELERATION, CAR STOPPED. DRIVING ON HIGHWAY WHEN THIS OCCURRED.

10/23/2015
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 10/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2VV******
Summary

THIS IS THE SECOND REPORT I HAVE MADE ABOUT THIS ISSUE. THE FIRST WAS ON/ABOUT SET. 26, 2015. WHEN I WAS DRIVING, THE CAR IN MOTION, THE POWER TRAIN MALFUNCTION INDICATOR (A WRENCH) COMES ON, THE CAR LOSES ALL POWER, GOES DOWN TO PERHAPS 2 MILES PER HOUR, AND THEN STOPS. IT FEELS AS THOUGH THE POWER STEERING ALSO GOES OUT. WHEN THE CAR STOPS, IT SHAKES AND JERKS. YOU CANNOT ACCELERATE. I TURN THE MOTOR OFF AND THEN ON, "RESETTING" THE INDICATOR (PER THE FORD DEALERSHIP). AND THE ISSUE STOPS. IT HAS HAPPENED AGAIN TODAY, OCT. 23RD. TWICE (IN THE MORNING AND AGAIN THIS AFTERNOON). I CALLED SAM GALLOWAY FORD IN FORT MYERS, FL AND WAS TOLD TO BRING IT IN ON NOV. 4TH. AGAIN, TODAY IS OCT. 23. I WAS TOLD, BY DANIELLE (SERVICE ADVISOR), THAT "SINCE IT IS NOT HAPPENING ALL THE TIME IT WAS FINE TO WAIT" UNTIL NOV. 4, 2015. I AM AFRAID TO DRIVE THIS CAR THIS IS A SAFETY ISSUE FOR ME, ANYONE I HAVE IN THE CAR, AND OTHER DRIVERS. ARE YOU GOING TO WAIT UNTIL SOMEONE GETS KILLED BECAUSE OF THIS ISSUE? I AM ON BUSY ROADS WHEN THIS HAPPENS. WHY DON'T YOU DO SOMETHING????

10/20/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 08/03/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED EVEN WHEN THE DOOR WAS SECURED. IN ADDITION, THE VEHICLE WOULD NOT LOCK UNTIL AFTER THE THIRD OR FOURTH ATTEMPT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

10/19/2015
Components: STRUCTURE
Incident Date: 06/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7BB******
Summary

DOOR LATCH & LATCH ISSUE. WHILE DRIVING AND WHILE THE CAR IS PARKED THE DOOR ADJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED; INTERIOR LIGHTS STAYS ON; INABILITY TO LOCK DOORS WHILE IN VEHICLE; AND FAULTY LATCH. THIS STARTED GETTING WORSE AROUND JUNE 2015. I WENT TO THE NEAREST FORD DEALERSHIP TO HAVE IS CHECKED OUT, BUT THEY TOLD ME THAT NOT RECALL WAS MADE ON MY TYPE OF CAR AND THAT THEY WAS AWARE OF THE ISSUES MY MY TYPE OF VECHILE. THEY WERE WILLING TO FIX IT, BUT IT WOULD COST ME $450 -$550 OUT OF POCKET.

10/17/2015
Components: POWER TRAIN
Incident Date: 10/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

ON A FRIDAY AFTERNOON IN BUSY, FAST MOVING HIGHWAY TRAFFIC, I BEGAN A LANE CHANGE TO TURN RIGHT OFF OF THE HIGHWAY ONTO A NEIGHBORHOOD STREET. MY CAR JOLTED THEN ABRUPTLY LOST ALL ACCELERATION. I DID HAVE ELECTRICAL POWER AND POWER STEERING, BUT NO SPEED. I WAS ABLE TO CREEP ALONG AT SNAIL PACE STAYING TO THE FAR RIGHT. I PUT ON MY FLASHERS, AND FORTUNATELY ALL TRAFFIC BEHIND ME COULD SAFELY MANUEVER AROUND TO PASS ME. I WAS QUITE SCARED BY THE SUDDEN ONSET OF THIS PROBLEM, THE LOSS OF CONTROL AND THE FACT THAT THE INSTRUMENT PANEL ONLY GAVE ME "WRENCH" SYMBOL AND NO INSTRUCTIONS OR DESCRIPTIONS THAT WERE HELPFUL. ONCE I TURNED THE CAR OFF AND TURNED IT ON AGAIN, THE SYMBOL LIGHT WAS GONE AND MY CAR DROVE NORMALLY. AT NO TIME PRIOR TO THIS EVENT DID MY INSTRUMENT PANEL DENOTE ANY ISSUE WITH MY POWER TRAIN. ONCE I HAD THIS FAILURE, I TOOK THE VEHICLE TO MY DEALER, MAXWELL FORD IN AUSTIN, AND THEY INFORMED ME THIS IS AN EVENT THAT THEY HAVE SEEN BEFORE. I AM REPORTING IT TO YOU BECAUSE I FEEL THIS WAS A VERY THREATENING SITUATION. LOSING ALL ABILITY TO ACCELERATE PUT ME AT RISK OF BEING HIT FROM BEHIND. I WAS LUCKY TO BE GOING OFF THE HIGHWAY TO THE RIGHT...A LEFT TURN WOULD HAVE BEEN FATAL IN THIS CIRCUMSTANCE, AS THERE WAS NO WAY TO ACCELERATE AND CLEAR MYSELF FROM ONCOMING TRAFFIC. THIS ISSUE SHOULD BE ADDRESSED BY FORD BEFORE SOMEONE GETS KILLED.

10/16/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC3BB******
Summary

DRIVER DOOR ADJAR STAYS ON, LITES WILL NOT TURN OFF IN CAR AND DOOR LOCK WILL UNLOCK AND NOT WORK WHEN THIS IS ON. IT HAS STARTED DOING THIS AGAIN WHILE GOING DOWN THE ROAD LITE GOES ON DOORS UNLOCK. THIS HAS HAPPEN SINCE WE PURCHASED THE VECHILE HAD IT REPAIRED ONCE.

10/16/2015
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 10/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR OPEN WARNING LIGHT REPEATEDLY ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT ALL FOUR DOORS FAILED TO LOCK WHEN THE VEHICLE WAS BEING OPERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,517.

10/10/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 08/25/2015
Crash: No
Fire: No
Summary

DOOR AJAR LIGHT COMES ON AND STAYS ON AND INTERIOR LIGHTS WILL NOT GOT OUT AND AT NIGHT TIME THIS IS A REAL HAZARD FROM BEING BLINDED FROM THE LIGHTS AND YOU CAN'T TURN THEM OFF, ALSO THE DOOR LOCKS WILL NOT SET BECAUSE OF THIS SWITCH AND OTHER SAFETY HAZARD. IT HAPPEN ABOUT 1 MONTH AGO AND HAS BEEN A ONGOING PROBLEM.

10/07/2015
Components: STRUCTURE
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

DRIVER DOOR AJAR ALARM IS ACTIVATED EVEN THOUGH DOOR IS CLOSED. THIS WON'T ALLOW THE DOORS TO LOCK AUTOMATICALY WHILE THE CAR IS IN MOTION. NOT COVERED UNDER WARRANTY

10/07/2015
Components: STRUCTURE
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC6BB******
Summary

THE DRIVER SIDE DOOR DOES NOT CLOSE PROPERLY, SENSOR LIGHT READS DOOR AJAR AND WILL NOT ALLOW DOOR TO BE LOCKED. I HAVE TO SLAM THE DOOR A DOZEN TIMES FOR IT TO CATCH EVERY TIME I ENTER. LIGHTS IN CAR STAY ON AS A RESULT DRAINING MY BATTERY. SAFETY HAZARD AS I AM UNABLE TO LOCK MY DOORS. EXTREMELY FRUSTRATING & DANGEROUS AS I TRAVEL ALONE QUITE FREQUENTLY. I AM ASSUMING THIS IS THE SENSOR IN THE DOOR THAT IS MALFUNCTIONING. THIS NEEDS TO BE RECALLED SO THE PART CAN BE REPLACED & PROBLEM CAN BE CORRECTED.

10/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4BB******
Summary

DRIVER DOOR AJAR LIGHT WARNING REMAINS ON AFTER DOOR IS CLOSED. DOME LIGHTS REMAIN ON FOR 5 MINUTES OR LONGER AND CREATES A VISIBILITY ISSUE WHEN DRIVING AT NIGHT. THE DOORS DO NOT AUTOMATICALLY LOCK WHEN VEHICLE IS IN MOTION. PASSENGER DOOR WHEN OPENED AND CLOSED ALSO KEEPS DOME LIGHTS ON FOR EXTENDED PERIOD OF TIME.

10/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

SUMMARY: WHILE GETTING IN MY CAR I REALIZED AFTER I SHUT THE DOOR AT STILL SAYS DOOR AJAR ON DASH. THIS IS GETTING WORSE BECUSE IS NOT ALLOW YOU TO LOCK DOORS WHEN YOU ARE DRIVING. HOW IS POSSIBLE THAT THIS KEEP CONTINUE IN THE LATEST MODELS ALSO, WHAT KIND OF ENGINEERS HAVE FORD THAT THEY CAN NOT FIX THIS SMALL ISSUE THAT CAN CAUSE BIG PROBLEMS IN A CASE OF AN ACCCIDENT.

10/07/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE PASSENGER DOOR INDEPENDENTLY REGISTERED AS OPEN WHEN IT WAS NOT. AS A RESULT, THE EXTERIOR LIGHTING REMAINED ILLUMINATED WHILE DRIVING AT ANY SPEED. THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO GET DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. UPDATE 01/13/16 MA

10/05/2015
Components: ENGINE
Incident Date: 10/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

WHILE DRIVING THE ENGINE STALLS, RUNNING ONLY IN A ROUGH IDLE. THE AWD OFF WARNING LIGHT COMES ON ALONG WITH A WARNING LIGHT SHOWING A WRENCH ICON. THE VEHICLE WILL ONLY MOVE 1 - 2 MILES PER HOUR, WHICH IS VERY DANGEROUS IN TRAFFIC OR AT AN INTERSECTION! THIS HAPPENS AT DIFFERENT SPEEDS IN CITY DRIVING (I FEEL IT IS TOO DANGEROUS TO DRIVE AT FAST HIGHWAY SPEEDS AND NO LONGER FEEL SAFE IN THIS VEHICLE!) I UNDERSTAND OTHER FORD VEHICLES HAVING THIS SAME PROBLEM ARE NAMED IN A CUSTOMER SATISFACTION PROGRAM, AND THE PROBLEM IS A FAULTY THROTTLE BODY THAT IS REPLACED.

10/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC4BB******
Summary

DOOR AJAR WARNING LIGHT ON. INTERIOR LIGHTS DO NOT TURN OFF UNTIL ABOUT 20 MILES PER HOUR. DOORS WILL NOT LOCK IF YOU LOCK THE DOORS THEY WILL JUST UNLOCK EVEN WHILE DRIVING.. THIS IS A REAL SAFETY CONCERN.

10/05/2015
Components: POWER TRAIN
Incident Date: 10/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

I WAS DRIVING AT 35 MPH WHEN MY CAR JERKED AND LOST ALL POWER. I HAD TO COAST OFF THE ROAD WITHOUT ANY STEERING CAPABILITY. A WRENCH SYMBOL APPEARED INDICATING A PROBLEM WITH THE AWD OR POWER TRAIN. I HAD THE CAR TOWED TO MY MECHANIC WHO COULD NOT FIND A PROBLEM AND MY CAR STORED NO CODES FOR DIAGNOSTICS.

10/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

DRIVERS DOOR AJAR ALARM IS ACTIVE EVEN THOUGH THE DOOR IS CLOSED, THIS WILL NOT ALLOW THE DOORS TO BE LOCKED WHILE THE CAR IS I MOTION. THIS IS THE SECOND TIME THIS PROBLEM HAS OCCURRED WITHIN THE LAST 2 YEARS. THE REPAIR REQUIRES THAT THE DOOR LOCK MECHANISM BE REPLACED...FORD NEEDS TO DETERMINE WHY THIS LOCK UNIT KEEPS FAILING!

10/02/2015
Components: ENGINE
Incident Date: 09/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AK0BB******
Summary

LAST WEEK, WHILE MY WIFE WAS DRIVING OUR 2011 FORD EDGE SPORT WITH 41,000 MILES AT 65MPH ON A BUSY CHICAGO HIGHWAY, THE MESSAGE CENTER PINGED, "AWD OFF" MESSAGE APPEARED, THEN A PICTURE OF A WRENCH APPEARED. THE CAR THEN LOST ALL POWER, INCLUDING STEERING. LUCKILY, SHE WAS ABLE TO COAST TO THE SHOULDER WITHOUT CAUSING A MAJOR ACCIDENT AND TURN THE CAR OFF. AFTER A COUPLE OF MINUTES, SHE STARTED THE CAR AND ALL APPEARED FINE. NOT BEING SURE OF WHAT JUST HAPPENED, WE TOOK THE CAR TO THE FORD DEALERSHIP FOR INSPECTION. $200.00 LATER, THEY TOLD US THAT A BRAKE PEDAL CONNECTOR WAS LOOSE AND THAT WAS MOST LIKELY THE CAUSE. A WEEK LATER THE EXACT SAME THING HAPPENED, AGAIN WHILE SHE WAS TRAVELING ON A BUSY CHICAGO AREA HIGHWAY AT 65MPH. AFTER PULLING OVER, TURNING THE CAR OFF, AND CALMING HERSELF DOWN, SHE STARTED DRIVING TO GET OFF OF THE HIGHWAY. AFTER ABOUT 10 MINUTES IT HAPPENED AGAIN. THIS TIME SHE PULLED OVER AND CALLED ME. I MET HER AND I DROVE THE CAR TO THE FORD DEALERSHIP. WHILE I WAS DRIVING, IT HAPPENED THREE MORE TIMES. HOWEVER, I NOTICED THAT IT APPEARED THAT IF I KEPT THE CAR UNDER 40MPH, IT WOULD RUN WITHOUT RECURRENCE. WHEN I ARRIVED AT THE FORD DEALERSHIP, THEY WERE ABLE TO READ THE COMPUTER CODE. THIS TIME THEY TOLD ME IT WAS CODE P2111 AND THAT THE THROTTLE BODY ACTUATOR CONTROL WAS STUCK OPEN AND THAT THE THROTTLE BODY AND MOTOR ASSEMBLY NEEDED TO BE REPLACED. $800.00 LATER, THE REPAIRS WERE COMPLETED. THE EVENING WE DROPPED THE CAR OFF AT THE DEALERSHIP, WHILE DOING SOME RESEARCH ON THE INTERNET, I LEARNED THAT THIS APPEARS TO BE A KNOWN ISSUE WITH A "CUSTOMER SATISFACTION PROGRAM" TO ADDRESS BEING PUT IN PLACE. UNFORTUNATELY, MY FORD DEALERSHIP SERVICE ADVISOR TOLD ME THAT THEY KNEW NOTHING OF THIS WHEN WE PICKED THE CAR UP THE NEXT DAY. HAVING BEEN THROUGH THIS, I CAN SAY I AM QUITE SURPRISED THERE ARE NO DEATHS ASSOCIATED WITH THIS DANGEROUS ISSUE.

10/02/2015
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

VEHICLE COMPLETELY LOST POWER WHILE DRIVING 45 MPH ON BUSY 4 LANE ROAD WITH NO SHOULDER. YELLOW WRENCH LIT UP ON DASH AND CAR COMPLETELY AND IMMEDIATELY SHUT DOWN LEAVING ME WITHOUT THE ABILITY TO STEER AND SAFELY REMOVE THE VEHICLE OFF OF THE ROAD (I WAS ALMOST REAR-ENDED AND A CAR HAD TO SWERVE TO KEEP FROM HITTING ME). THIS HAPPENED TWICE IN 8 HOURS. CAR HAS BEEN MAINTAINED, HAD FUEL, NEW BATTERY, ETC. WITH NO OTHER WARNINGS OR INDICATORS. THIS ISSUE IS VERY DANGEROUS!

10/02/2015
Components: EXTERIOR LIGHTING
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5BB******
Summary

2011 FORD EDGE PURCHASED NEW. THE DOOR AJAR INDICATOR COMES ON WHEN THE DOOR IS CLOSED. THE INTERIOR LIGHTS STAY ON AND WILL NOT GO OFF WHEN THE DOOR IS CLOSED. I HAVE SPRAYED BRAKE CLEANING SOLUTION AND ALSO WD-40. THIS HELPS FOR A DAY OR TWO. THE PROBLEM HAS BEEN REPORTED TO MY FORD DEALER AND NOTHING IS DONE. THE DOORS WILL NOT LOCK WHEN THE DOOR AJAR INDICATOR LIGHT IS ON, AND I WORRY ABOUT MY FAMILIES SAFETY. VERY FRUSTRATING , SINCE I READ ONLINE ABOUT THIS BEING A COMMON PROBLEM WITH FORDS AND THE FORD DEALER IS IGNORING MY CONCERNS. IT SEEMS THAT PROFIT IS MORE IMPORTANT THAN THE SAFETY OF FORD CUSTOMERS. VERY, VERY UPSET WITH APATHY OF FORD.

10/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

PASSENGER DOOR AJAR ALERT IS ON CONSTANT DELAY. THE DOOR IS CLOSED BUT THE SENSOR WILL NOT GO OFF. THIS LEAVES THE OVERHEAD LIGHTS ON WHICH CREATE A VISIBILITY ISSUE AT NIGHT. THIS ALERT ALSO PREVENTS THE DOORS FROM LOCKING. ONCE THE VEHICLE IS TURNED OFF THE COMPUTER AND LIGHTS STAY ON FOR ANOTHER 10 MINUTES BEFORE TURNING OFF WHICH ALSO DRAINS THE BATTERY.

10/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC4BB******
Summary

THE DRIVER SIDE DOOR AJAR WILL NOT GO AWAY. THE SENSOR SEEMS TO BE BROKEN FOR THIS AND THROUGH MY RESEARCH IS A VERY COMMON PROBLEM. THIS CAUSE THE DOME LIGHTS TO STAY ON, HINDERING VISIBILITY WHILE DRIVING AT NIGHT. FURTHER, THE LIGHTS BOTH INSIDE/OUTSIDE AS WELL AS THE CONSOLE STAY ON FOR 10 MINUTES IF DOOR IS CLOSED AND LOCKED. THIS IN TURN DRAINS THE BATTERY SOMETIMES REQUIRING A BOOST.

09/30/2015
Components: POWER TRAIN
Incident Date: 08/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1BB******
Summary

WHEN DRIVING THE CAR, IT JUST PERIODICALLY LOST ACCELERATION ABILITY. I WAS DRIVING ABOUT 35-40 MPH WHEN IT HAPPENED THE FIRST TIME. I THEN COASTED INTO A PARKING LOT OFF THE ROAD AND SHUT OFF THE CAR FOR A FEW MINUTES. AT THAT TIME THE WRENCH SYMBOL CAME ON THE DISPLAY REFERRING ME TO MY MANUAL FOR FURTHER INFORMATION, WHICH TOLD ME THAT IT WAS A POWERTRAIN PROBLEM AND TO CONTACT A DEALER FOR SERVICE. IT THEN STARTED FINE AND I WAS ABLE TO DRIVE IT FOR SOME TIME. THE NEXT DAY THE SAME THING HAPPENED. I THEN HAD A FEW DAYS OF NORMAL DRIVING, AND THEN IT HAPPENED AGAIN BUT THIS TIME IT SEEMED TO JUST DECELERATE MORE RAPIDLY (UNABLE TO COAST TO A STOP), IT JUST STOPPED BUT WAS STILL RUNNING. I THEN SHUT IT OFF AND THEN STARTED IT BACK UP AND DROVE IT HOME WHERE I LEFT IT UNTIL BEING ABLE TO GET INTO A SHOP FOR SERVICE WHICH WAS A WEEK LATER. AT THE TIME OF THIS PROBLEM, THE POWERTRAIN WARRANTY WAS AVAILABLE UNTIL JUNE, 2016 OR 60,000 MILES. AT THIS TIME THE CAR HAD APPROXIMATELY 51,700 MILES ON IT. ULTIMATELY THE PROBLEM WAS DIAGNOSED AS A BAD THROTTLE BODY WHICH WAS NOT COVERED UNDER THE POWERTRAIN WARRANTY AND THE COST OF REPAIR WAS $548.14 AT A LOCAL FORD DEALERSHIP. THIS APPEARS TO BE THE SAME PROBLEM THAT THE 2011 FORD ESCAPES HAD FOR WHICH THE WARRANTY WAS EXTENDED.

09/27/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 09/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

THE DOOR AJAR SENSOR DOES NOT REGISTER THAT THE DOOR IS CLOSED.

09/26/2015
Components: ENGINE
Incident Date: 09/25/2015
Crash: No
Fire: No
Summary

DRIVING ON I-40 IN ASHEVILLE NC AT 65 MPH WHEN ENGINE LIGHT WITH WRENCH CAME ON -NO POWER ABLE TO GET OFF RD-WAITED 5 MIN RESTARTED CAR OK -ANOTHER 5 MILES SAME THING WRENCH LIGHT ON CAR NO POWER-ABLE TO RESTART-DOES 2 MORE TIMES BEFORE GETTING HOME-CHECK ENGINE LIGHT ON-HOPE FORD CAN HELP

09/26/2015
Components: POWER TRAIN
Incident Date: 09/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

I WAS DRIVING, AT 40 MILES PER HOUR, ON A CITY STREET. THE YELLOW/GOLD INDICATOR (A WRENCH) APPEARED. THE CAR IMMEDIATELY LOST POWER, GOING FROM 40 TO 20 MILES PER HOUR. THIS HAPPENED IN LESS THAN ONE MINUTE. I PULLED ON TO A SIDE STREET, TURNED OFF THE ENGINE, AND CHECKED TO OWNER'S MANUAL. IT SAID :POWER TRAIN MALFUNCTION". THE INSTRUCTIONS SAID TO STOP DRIVING AND CALL ROADSIDE ASSISTANCE. I DID THIS. I CALLED FORD ROADSIDE ASSISTANCE AND THEN CALLED THE DEALERSHIP. I WANTED TO KNOW IF IT WAS SAFE TO TURN ON THE CAR'S AIR CONDITIONING. I WAS TOLD, "YES" THIS IS SAFE. THE TOW ARRIVED 65 MINUTES LATER AND TOOK THE CAR DIRECTLY TO THE DEALERSHIP. AFTER THREE DAYS OF GOING OVER THE CAR, DRIVING IT, CONTACTING FORD, THE (FORD) DEALERSHIP COULD NOT FIND THE PROBLEM. I WAS TOLD TO DRIVE THE CAR AND IF THIS HAPPENED AGAIN, TO BRING THE CAR DIRECTLY TO THE DEALERSHIP, AND DO NOT TURN OFF THE ENGINE. HOW AM I TO DRIVE THE CAR WHEN THE CAR IS IN THIS CONDITION? HOW CAN I DRIVE ON A CITY HIGHWAY OR AN INTERSTATE, WHERE THE SPEED IS HIGH AND HAVE THIS HAPPEN AGAIN? HOW CAN I SAFELY DRIVE MY GRANDCHILDREN IN THIS CAR? I CALLED FORD, BUT OF COURSE THEY DIDN'T KNOW ANYTHING. I WANT THE CEO MARK FIELDS AND THE EXECUTIVE CHAIRMAN, WILLIAM CLAY FORD, JR. TO TELL ME: 1. WOULD YOU FEEL SAFE IN THIS CAR; 2. HOW CAN YOU EMPLOYEE SO MANY ENGINEERS (PRODUCT DEVELOPMENT, ETC.) AND NOT HAVE SOLVED THIS PROBLEM?

09/25/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 04/15/2015
Crash: No
Fire: No
Summary

THE LEFT REAR DOOR AJAR LIGHT COMES ON AND DOES NOT GO OFF EVEN WHEN THE DOOR IS SHUT. ALSO, THE INTERIOR LIGHTS STAY ON FOR UP TO AN HOUR AFTER PARKING THE CAR, AND FOR 3-5 MINUTES AFTER STARTING THE CAR. THIS IS EXTREMELY DANGEROUS WHEN DRIVING AT NIGHT. IT HAS ALSO KILLED A BATTERY ALREADY.

09/23/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 09/02/2014
Crash: No
Fire: No
Summary

THE DOOR SENSOR THAT REGISTERS THE DRIVER DOOR BEING OPEN OR SHUT HAS MALFUNCTIONED. CAUSING IT TO CONSTANTLY STATE THE DOOR IS AJAR WHEN IT IS CLOSED. VERY COMMON PROBLEM IT SEEMS FROM MANY COMPLAINTS FROM OTHER FORD EDGE OWNERS. IT WOULD BE GREAT IF FORD COULD STEP UP AND RECALL THIS PROBLEM, SINCE ITS STRETCHING TO THE LINCOLN BRAND TOO. ITS VERY UNSAFE FOR THESE REASONS, IT CAUSES THE CABIN LIGHT TO STAY ON LONGER WHICH CAN CAUSE PROBLEMS SEEING AT NIGHT TIL IT FINALLY DIMS, IT ALSO DRAINS THE BATTERY. BEING A SINGLE MOM, I DONT WANT TO BE STRANDED SOMEWHERE WITH MY CHILD WITH A DEAD BATTERY DUE TO THIS PROBLEM. THAT BEING SAID, NOT BEING ABLE TO LOCK DOORS IS A MAJOR SAFETY ISSUE. I WOULD LIKE TO KNOW MY FAMILY IS SAFE WHILE DRIVING DOWN THE ROAD. PLEASE FIX THIS PROBLEM.

09/22/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 35-40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

09/22/2015
Components: AIR BAGS
Incident Date: 09/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JCXBB******
Summary

ISSUE 1: THE CAR CONTINUES TO SAY THAT THE DOOR IS NOT CLOSED. I WILL OPEN AND RECLOSE AND IT STILL DOES NOT CLEAR THE READ ERROR ON THE DASH. IT IS THE DRIVERS DOOR. I HAVE DONE RESEARCH ONLINE AND THIS SEEMS TO BE A COMMON ISSUE. THE DOME LIGHTS STAY ON UNTIL SPEEDS OF 12 MPH ARE REACHED AND IF BACKING UP IT WILL NOT TURN OFF. THE DOORS WILL NOT LOCK WHEN INSIDE DUE TO THE DOOR AJAR. ISSUE 2: THIS HAS BEEN AN ONGOING ISSUE- THE AIR BAG LIGHT WILL COME ON MY CAR AFTER DRIVING FOR 20 MINUTES. THIS ONE IS CONCERNING TO ME BECAUSE NO ONE SEEMS TO KNOW WHY IT DOES IT. I HAVE CONTACTED FORD AND THEY SAY TO BRING TO LOCAL DEALER. LOCAL DEALER TELLS ME IT IS BECAUSE I HAVE WEIGHT ON THE PASSENGER SEAT - THIS ORANGE LIGHT WILL COME ON EVEN WHEN I DO NOT HAVE ANYTHING ON THE PASSENGER SEAT OR EVEN WHEN THE SEAT BELT ON THE PASSENGER SEAT IS BUCKLED. I AM SCARED THAT MY AIRBAGS DO NOT WORK WHEN THAT IS LIT-- LUCKILY I HAVE NOT BEEN IN AN ACCIDENT YET TO FIND OUT. BUT THEY DO NOT WANT TO FIGURE OUT THE ISSUE WITHOUT CHARGING ME AN ARM AND LEG TO LOOK INTO IT TO DIAGNOSE TO START.

09/20/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/11/2015
Crash: No
Fire: No
Summary

THE DRIVER'S SIDE DOOR AJAR LIGHT CAME ON AND WOULDN'T TURN OFF EVEN WHEN THE DOOR WAS CLOSED PROPERTY, I TOOK TO THE DEALERSHIP AND THEY TOLD ME THAT IT WAS A KNOWN ISSUE. THEY REPLACED THE SOMETHING ELECTRICAL IN THE DRIVER'S DOOR.

09/17/2015
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 04/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. AFTER CLOSING THE FRONT DRIVER SIDE DOOR, THE DOOR AJAR SENSOR ILLUMINATED WHEN THE DOOR WAS SECURED. DURING THE FAILURE, THE INTERIOR LIGHTS REMAINED ON WHILE DRIVING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

09/15/2015
Components: POWER TRAIN
Incident Date: 09/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9BB******
Summary

WHILE DRIVING AT HIGHWAY SPEEDS, A "AWD OFF" MESSAGE APPEARS IN THE MESSAGE CENTER, ACCOMPANIED BY A WRENCH ICON INDICATING A POWERTRAIN MALFUNCTION. THE ENGINE SPEED DROPS TO A ROUGH IDLE WHICH IS NOT AFFECTED BY THE ACCELERATOR PEDAL. THE CAR THEN COASTS TO A STOP. THERE IS NO LOSS OF POWER STEERING OR POWER BRAKES. TURNING OFF AND RESTARTING THE VEHICLE CLEARS THE ERROR AND MAKES THE CAR OPERABLE AGAIN. THIS ISSUE OCCURRED ON 9/11/2015 & 9/14/2015

09/15/2015
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC3BB******
Summary

ON SEVERAL OCCASIONS THE VEHICLE LOST ALL ACCELERATION AND POWER TO THE ENGINE. YELLOW WRENCH SHOWED THERE WAS A WARNING, AND CHECK ENGINE LIGHT FLASHED, BUT UPON TURNING OFF THE CAR (THE MAIN ELECTRONICS IE:RADIO/AC STILL WORKED) AND RESTARTING IT RESUMED "NORMAL" FUNCTIONS AND DRIVING. WE HAD SEVERAL TIMES THIS HAPPENED TO US. ALL OF THE OCCURRENCES HAPPENED IN THE MIDDLE OF ACCELERATING AND AT DIFFERENT SPEEDS. TWO WERE ON RESIDENTIAL ROADS, ONE WAS IN A BUSY INTERSECTION, AND ONE (THE WORST) WAS ON THE FREEWAY 3 LANES OVER FROM THE RIGHT SHOULDER GOING WITH THE FLOW OF TRAFFIC AT 70MPH. THE DEALERSHIP WAS UNSUCCESSFUL N ASSISTING WITH THE PROBLEM BECAUSE WITHOUT A CHECK ENGINE LIGHT THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. BUT OUR LATEST INCIDENT, ON SEPTEMBER 11TH, 2015 (THIS TIME THE WRENCH AND AWD OFF FLASHED), THE CHECK ENGINE LIGHT STAYED ON AND IT WAS DIAGNOSED AS A BAD THROTTLE BODY. THIS IS MORE THAN DANGEROUS IT IS A RUSSIAN ROULETTE OF WHETHER THE CAR WILL WORK OR NOT. PLEASE TAKE THIS SITUATION SERIOUSLY, THERE ARE MANY OTHER PEOPLE HTTP://M.CARCOMPLAINTS.COM/FORD/EDGE/2011/ENGINE/ENGINE.SHTML COMPLAINING ABOUT THE SAME YEAR AND MODEL AS MY CAR, HAVING THE SAME EXACT ISSUE. THIS SHOULD BE PUT ON RECALL IMMEDIATELY.

09/14/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC0BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED AND THE WRENCH INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART; HOWEVER, THE FAILURE RECURRED APPROXIMATELY 10 MILES DOWN THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

09/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

WHILE DRIVING SEVERAL TIMES, THE CAR WOULD STALL OUT. THE AWD AND WRENCH LIGHT WOULD COME ON. UNABLE TO ACCELERATE OR DRIVE ANY FURTHER. I WAS ALMOST HIT BY OTHER VEHICLES TWICE TRYING TO COAST TO THE SIDE OF THE ROAD. TOOK IT TO A FORD DEALERSHIP OUT OF TOWN AND WAS FOUND TO HAVE A DEFAULTED THROTTLE BODY. HAVE NOTICED THE SAME COMPLAINTS ABOUT THIS PROBLEM ONLINE. THINKING THERE SHOULD BE A RECALL ON THIS PART BEFORE SOMEBODY GETS SERIOUSLY HURT. IT COST ME 647.57 TO HAVE THIS FIXED PLUS TRAVELING EXPENSES TO PICK UP MY CAR AND RENT A CAR.

09/14/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/21/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC2BB******
Summary

A MESSAGE SAYING 'DRIVER DOOR AJAR' APPEARS ON THE CONSOLE EVEN WHEN THE DOOR IS TIGHTLY SHUT. IF I TRY TO LOCK THE DOORS THE CAR WOULD JUST UNLOCK ALL DOORS EVEN WHILE I'M DRIVING. THIS IS VERY DANGEROUS ESPECIALLY FOR SOMEONE LIKE ME WHO DRIVES MY KIDS TO THE DAYCARE AND SCHOOL EVERYDAY. AT NIGHTTIME, THE INTERNAL LIGHTS WOULD ALSO NOT TURN OFF BECAUSE THE CAR THINKS THAT ONE OF THE DOORS IS OPEN. NOT ONLY IS IT DRAINING THE BATTERY, IT IS ALSO BASICALLY BROADCASTING TO EVERYONE THAT THE CAR IS OPEN. I HAVE HAD THIS PROBLEM OCCUR ON THE CAR IN ALMOST EVERY YEAR I OWNED IT (4 YEARS). IT HAS BEEN TO THE DEALERSHIP A NUMBER OF TIMES. THEY FIX IT BUT IT KEEPS COMING BACK PARTICULARLY IN THE SUMMER TIME. I FEEL LIKE IT SHOULD BE RECALLED AND I HAVE RAISED THE ISSUE WITH THE DEALERSHIP AND ALL I HEAR IS 'OH THAT IS A VERY COMMON PROBLEM' BUT IT DOESN'T SEEM LIKE THEY ARE WORKING ON PROVIDING A MORE PERMANENT FIX. THEY NEED TO REALIZE HOW UNSAFE DRIVING WITH ALL DOORS UNLOCKED IS.

09/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JCXBB******
Summary

DOOR AJAR LIGHT (DRIVERS DOOR) AND INTERIOR LIGHT STAY ON, REPEATED CLOSING SOMETIMES SHUTS OFF LIGHTS

09/10/2015
Components: STEERING,EXTERIOR LIGHTING,ENGINE
Incident Date: 09/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

ON 9/9 I LEFT ORANGE BEACH AL TO DRIVE HOME TO JONESBORO AR WITH MY 2011 FORD EDGE - IT QUIT ON ME AT LEAST 45 TIMES. I WENT TO 2 FORD DEALERS, ONE MECHANIC ON THE ROAD. FIRST FORD DEALER HAD NO CLUE HOW TO FIX IT AND TOLD ME TO LEAVE 3 OR 4 DAYS. NEXT FORD DEALER WANTED 1500.00 4 HOURS AND MAYBE MORE. SO I KEPT DRIVING SINCE PART COSTS 184.00. WHEN DRIVING THE CAR JUST SHUTS OFF. NO POWER STEERING, NOW BRAKES NO NOTHING. IF I COULD I GOT TO THE SIDE OF THE ROAD AND TURNED ON MY FLASHERS. I WAITED A FEW MINUTES AND CRANKED IT BACK UP. SEVERAL TIMES ON THE ONE LANE ROAD HEADED INTO HATTIESBURG I ALMOST GOT REAR ENDED BY 18 WHEELERS AND NO SIDE AREA TO PULL OVER - MY CAR JUST QUIT - STOPPED AND I STOPPED. I GOT TO JACKSON 6 LANE ROAD 5:00 P.M RUSH HOUR AND MY CAR QUIT 6 TIMES AND I ALMOST GOT HIT THERE SEVERAL TIMES. MY WRENCH ICON COMES ON, MY OIL LIGHT CAME ON, MY ENGINE LIGHT IS ON NOW ALSO. THE CAR ABRUPTLY STOPS - THIS IS VERY DANGEROUS - MY HUSBAND GOT A CAR HAULER AND HEADED TOWARD ME AND MET ME OUT OF JACKSON. ONCE, IT STOPPED TO ABRUPTLY THAT MY DOGS HIT THE DASHBOARD IN THE FRONT SEAT AND WERE SO SCARED. THEY WERE IN THE BACKSEAT. I HAVE GRANDCHILDREN THAT RIDE WITH ME - SO CAN YOU IMAGINE THE ISSUES THAT COULD HAPPEN WHEN THIS CAR JUST SHUTS OFF. THIS IS A SEVERE PROBLEM THAT FORD NEEDS TO ADDRESS THIS AND SO DOES SAFERCAR.GOV. I CALLED FORD TODAY AND THEY ALL BUT LAUGHED AT ME AND SAID I NEEDED TO GET A NEW THROTTLE BODY INSTALLED AND PAY FOR IT THAT THE 2011 FORD EDGE WAS NOT INCLUDED IN THE CONSUMER SATISFACTION PROGRAM 13N03 THAT I FOUND ON A WEBSITE. THIS IS A VERY DANGEROUS PROBLEM THAT FORD NEEDS TO ADDRESS IMMEDIATELY. I COULD HAVE DIED YESTERDAY TRYING TO GET HOME - DID FORD CARE NO - THEY WILL WHEN SOMEONE DIES.

09/09/2015
Components: ENGINE
Incident Date: 09/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

WHILE DRIVING AT APPROXIMATELY 35 MPH, THE POWER TRAIN WARNING LIGHT ILLUMINATED (THE WRENCH LIGHT) APPEARED. THE ENGINE THEN BEGAN TO SPUTTER AND STALLED. EVERYTHING STILL WORKING BUT WHEN YOU PUSHED THE GAS NO PAOWER. MANEUVERED OFF THE ROAD AND WAS ABLE TO RESTART THE ENGINE. WORKED PROPERLY AFTER RESTARTING. CONCERNED IT WILL DO IT AGAIN IN TRAFFIC.

09/07/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC0BB******
Summary

DOOR AJAR AND LATCH PROBLEM. * DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED * INTERIOR LIGHT STAYS ON WHEN DOOR IS CLOSED * DOOR WON'T LOCK WHILE VEHICLE IS MOVING

09/06/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 08/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AK1BB******
Summary

DRIVING DOWN SIDE ROAD (THANK HEAVENS) LOST ALL POWER, NO SPEED CONTROL, COASTING TO STOP IN TRAFFIC. SMALL WRENCH SIGNAL SHOWING AWD OFF. STOPPED CAR - RE STARTED CAR AND HAD POWER. THIS HAS HAPPENED TWICE IN THE PAST TWO WEEKS AS IT JUST HAPPENED AGAIN TODAY BEING SEPTEMBER 6TH 2015. SEEING MANY REPORTS OF THIS SAME EXPERIENCE ON INTERNET FORUM, SHOWING REPLACING THROTTLE BODY FOR THE FIX. NEED TO HAVE RE CALL AND CORRECT PROBLEMS PRIOR TO SERIOUS ACCIDENTS IN HIGH VOLUME TRAFFIC. THIS IS THE FORD 3.7 SIX CYLINDER ENGINE IN THE 2011 FORD EDGE. INTERNET SHOWS THIS PROBLEM IN MANY OF THE FORD VEHICLES...VERY VERY DANGEROUS. PLEASE ADVISE OF CURRENT STATUS OR RECALL NOTICES. I HAVE NOT HEARD OF ANY RECALLS AT THIS TIME. THANK YOU. *TR

09/04/2015
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 01/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AK7BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE DOOR AJAR WARNING LIGHTS ILLUMINATED. AS A RESULT, THE DOORS FAILED TO LATCH AND THE INTERIOR LIGHTS FAILED TO DEACTIVATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE DOOR SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, THE PUSH TO START FAILED TO OPERATE WITHOUT WARNING. THE CONTACT BELIEVED THAT THE FAILURE OF THE DOOR SENSORS CAUSED THE BATTERY TO FAIL. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

09/04/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 06/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5BB******
Summary

THIS THE FOURTH TIME DOOR SENSOR (DOOR NOT CLOSED) APPEARS AND INSIDE DOME LIGHT IS ON WHILE DRIVING DASH IS LITE UP AND WORST OF ALL THE DOORS DONOT LOCK WHICH CONCERNS US DUE TO HAVING SMALL GRAND KIDS IN BACK SEATING AREA. IF THEY OPEN DOOR AND TAKE THEIR SEAT BELT OFF WE CAN NOT STOP CAR FAST ENOUGH.

09/03/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

THE DOOR AJAR LIGHT STAYS ON FOR BOTH THE DRIVER SIDE AND PASSENGER SIDE DOORS. THIS IS CAUSING THE INTERIOR LIGHTS TO STAY ON AND IS DRAINING MY BATTERY. IT IS ALSO CAUSING THE INTERIOR LIGHT TO STAY ON AT NIGHT WHICH IS MAKING IT HARD TO SEE. THE DOORS WON'T LOCK WHEN IN DRIVE BECAUSE OF THIS PROBLEM TOO.

09/03/2015
Components: ENGINE
Incident Date: 09/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AK3BB******
Summary

AT 4 SEPARATE TIMES MY VEHICLE SUDDENLY AND WITHOUT WARNING HAD A TOTAL LOSS OF POWER AT HIGHWAY SPEEDS DURING RUSH HOUR TRAFFIC. I WAS FORCED TO COAST TO THE RIGHT SIDE OF THE ROAD AND ON TO THE SHOULDER WITH OTHER VEHICLES ALL AROUND ME GOING 70 MPH. I STOPPED THE VEHICLE AND RESTARTED IT. IT HESITATED, BUT DID START AGAIN, AND THEN DROVE FINE 10 MINUTES BEFORE DOING THE EXACT SAME THING AGAIN! I TOOK IT TO THE FORD DEALERSHIP AND THEY PERSON AT THE DESK KNEW WHAT IT WAS RIGHT AWAY WITHOUT EVEN LOOKING AT THE CAR: THE THROTTLE BODY. THIS IS APPARENTLY A VERY COMMON PROBLEM WITH THESE VEHICLES, AND FORD HAS ALREADY ISSUED AN EXTENDED WARRANTY FOR OTHER CARS WITH A SIMILAR PROBLEM. FOR THE EDGE, HOWEVER, I AM BEING FORCED TO PAY $600 TO REPAIR IT OR RISK MY LIFE BY CONTINUING TO DRIVE IT AS IT IS. FORD KNOWS ABOUT THIS PROBLEM. THEY HAVE EVEN REDESIGNED THE PART. THEY SHOULD BE FORCED TO RECALL THE PART BEFORE SOMEBODY GETS HURT (OR WORSE) BECAUSE OF THEIR MISTAKE!

09/03/2015
Components: POWER TRAIN
Incident Date: 08/27/2015
Crash: No
Fire: No
Summary

DRIVING APROX. 40 MPH WRENCH LIGHT COMES ON, CALL DEALERSHIP TO SEE WHAT WOULD CAUSE IT. THEY SAY TO KEEP DRIVING UNTIL THE CHECK ENGINE LIGHT COMES ON AND THEN BRING IT INTO BE CHECKED (100.00). CHECK ENGINE LIGHT CAME ON 3 DAYS LATER, I HAD A LITTLE COMPUTER IT READ CODE P0744, TORQUE CONVERTER CLUTCH CIRCUIT INTERMITTENT, GENERIC CODE FOR POWER TRAIN PROBLEM. TOOK IT TO FORD DEALERSHIP THEY SAID THEIR COMPUTER WAS READING THAT CODE AS WELL AS NEEDING A NEW PCM (POWERTRAIN CONTROL MODULE). THIS IS COSTING APROX. $655.00 AND THEY ARE NOT SURE IF THAT IS THE ONLY THING IT NEEDS, ONCE THIS IS FIXED THE COMPUTER COULD READ SOMETHING ELSE. THE DEALERSHIP ALSO GAVE US A PRINTOUT STATING THIS IS A COMMON AND KNOWN PROBLEM WITH THE FORD EDGE 2011-2012. CALLED FORD CORP. THEY WERE NOT VERY HELPFUL OTHER THAN SUGGESTING FILING A COMPLAINT. WE WERE TOLD THIS PROBLEM COULD SHUT THE CAR DOWN COMPLETELY WHILE DRIVING, IT MAKES ME A LITTLE SCARED TO DRIVE IT, I DON'T NEED IT BREAKING DOWN WITH MY CHILD IN THE CAR. NOT HAPPY WITH PAYING $100.00 TO BE TOLD IT'S GOING TO COST ANOTHER $650.00 AND IT MAY NOT EVEN FIX THE PROBLEM.

09/03/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/20/2014
Crash: No
Fire: No
Summary

IN MAY OF 2014 MY FORD EDGE HAS BEEN HAVING PROBLEMS WITH THE DRIVERS SIDE DOOR BEING AJAR. WHEN THE DOOR IS SHUT THE DOME LIGHTS STAY ON UNTIL YOU GO PUT IT IN DRIVE AND GO OVER 20MPH, THEN THEY SHUT OFF. THATS THE ONLY WAY TO TURN THE LIGHTS OFF. ITS A DOOR SENSOR ISSUE THAT NEEDS TO BE ADDRESSED ASAP. THE DOOR IS COMPLETELY SHUT AND THE DASH ICON SAYS "DRIVER DOOR IS AJAR". IT KILLS THE BATTERY AND WE NEED TO JUMP IT EVERY TIME WE USE THE VEHICLE. I JUST BOUGHT A NEW $109.00 BATTERY AND NEXT WEEK I'LL TAKE IT TO FORD TO PAY THE 500+ DOLLARS FOR A NEW SENSOR. THIS IS A SERIOUS ISSUE AND IT IS A VERY DANGEROUS HAZARD WHEN OPERATING AFTER SUNSET. DRIVING WITH THE DOME LIGHT ON AT NIGHT IS VERY DANGEROUS FOR MY FAMILY. BUILT FORD TOUGH?

09/02/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2BB******
Summary

DOOR AJAR SENSOR/WARNING WILL NOT CLEAR

09/02/2015
Components: UNKNOWN OR OTHER
Incident Date: 09/01/2015
Crash: No
Fire: No
Summary

I BELIEVE THE ELECTRONIC THROTTLE BODY HAS FAILED AS THE EDGE HAS SIMILAR MALFUNCTIONS AS OTHER FORDS AFFECTED BY THE DEFECTIVE THROTTLE BODY. THE EDGE DIES IN THE MIDDLE OF DRIVING AND DISPLAY A WRENCH ON THE SYNC SYSTEM.

09/02/2015
Components: STRUCTURE
Incident Date: 08/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC0BB******
Summary

THE DRIVER'S DOOR SENSOR IS MALFUNCTIONING. CAUSES A HAZARD AS THE INTERIOR DOME LIGHTS REMAIN ON (A NASTY CONDITION AT NIGHT), AND THE DOORS WILL NOT LOCK USING THE INTERIOR LOCKING CONTROL SWITCH (NOR DO THEY LOCK AUTOMATICALLY WHEN UNDERWAY).

09/01/2015
Components: STEERING,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

THIS IS NOW THE SEVENTH TIME I'VE LOST ALL POWER WHILE DRIVING. THE CAR COMPLETELY SHUTS DOWN, STEERING BECOMES UNCONTROLLABLE AND THE OIL PRESSURE LIGHT COMES ON. I'VE TAKEN TO THE DEALERSHIP AND I'M BEING TOLD THE CAR HAS NO CODES OF WHAT HAPPENED AND THEY CAN'T REPAIR. I'M NOT SURE HOW A COMPUTER DOESN'T REGISTER A LOW OIL PRESSURE LIGHT OR HOW IT'S NOT HARD CODED SOMEWHERE IN THE COMPUTER SYSTEM THAT THE CAR JUST CUT OUT AT 35MPH TO 60 MPH I HAVE NO WARNING THAT THIS IS ABOUT TO HAPPEN, I LOST MY STEERING, CAR SHUTS DOWN, BRAKES DO NOT WORK. FORD HAS NO IDEA ON HOW TO FIX THIS. I PULL OVER AND WAIT A FEW MINUTES CRANK UP AND GO, SOMETIMES IT DOES IT 5 TO 6 TIMES IN A ROW BEFORE I CAN GET TO THE DEALER. ALSO, MY DRIVER'S SIDE DOOR ALWAYS KEEPS THE DOOR AJAR LIGHT ON, FORD HAS NO CLUE HOW TO FIX THIS EITHER- THE INTERIOR LIGHTS STAYS ON THE WHOLE TIME ALSO. I HAVE TAKEN IT IN SEVERAL TIMES FOR THIS ALSO AND THEY CAN'T FIX IT. I BOUGHT THIS CAR USED AND IT WAS GREAT FOR ONE YEAR AND NOW IT HAS MANY PROBLEMS WHICH I BELIEVE IT DID WHEN I BOUGHT IT. I NOW PUT 93 OCTANE IN IT JUST TO SEE IF THAT HELPS, I HAVE PUT ENGINE CLEANER IN IT, HAD ALL THE FILTERS CHANGED EVERY 3 MONTHS, NOTHING SEEMS TO WORK. I DO HAVE GRANDCHILDREN AND WORRY THAT AN ACCIDENT COULD HAPPEN DUE TO THIS MALFUNCTION. HOW DO I GO ABOUT FILING AGAINST FORD FOR THE LEMON LAW.

09/01/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

REAR DOOR(S) SHOW AJAR EVEN THOUGH THE DOOR(S) ARE CLOSED. I OPEN AND CLOSE THE DOOR(S) AND THE COMPUTER READS THEM AS BEING AJAR AND THE INTERIOR LIGHTS STAY ON FOR AWHILE. I CAN'T SET MY ALARM BECAUSE OF THE PROBLEM. IN RESEARCHING THE PROBLEM ON THE WEB I FOUND OUT THAT THERE ARE ALOT OF PEOPLE HAVING THE SAME PROBLEM ON THEIR FORD PRODUCTS.

08/31/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 08/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE SPEED DECELERATED INDEPENDENTLY WITH THE ILLUMINATION OF THE WRENCH WARNING LIGHT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS, WHO CONFIRMED THE ELECTRONIC THROTTLE BODY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ISSUED A SPECIAL CUSTOMER SATISFACTION PROGRAM RELATED TO THE ELECTRONIC THROTTLE BODY HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

08/30/2015
Components: STRUCTURE
Incident Date: 08/01/2013
Crash: No
Fire: No
Summary

DRIVER DOOR AJAR WARNING LIGHT STAYS LIT EVEN THOUGH THE DOOR IS CLOSED. THIS CREATES SAFETY PROBLEMS AT NIGHT SINCE THE INTERIOR LIGHTS STAY ON. THIS CAN BE ESPECIALLY CONCERNING FOR SOME THAT MAY BE BOTHERED BY MORE LIGHT INSIDE THE VEHICLE AND FOR THOSE VEHICLES THAT HAVE TINTED WINDOWS. THIS PROBLEM FIRST OCCURRED WITH THE VEHICLE ABOUT 29 MONTHS OLD AND AT ABOUT 39,700 MILES. THE DOOR LATCH WAS REPLACED AT THAT TIME AND IT IS NOW HAPPENING AGAIN - LESS THAN 25 MONTHS LATER AND IN JUST UNDER 27,000 MILES.

08/29/2015
Components: UNKNOWN OR OTHER
Incident Date: 08/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

DRIVER DOOR AJAR WARNING POPPED UP WHEN I GOT INTO MY CAR IN THE MORNING. CLOSED IT MULTIPLE TIMES BUT WOULD NOT GO AWAY AND INTERIOR LIGHTS REMAINED ON. DEALERSHIP STATED THERE IS A TSB FOR THIS ISSUE AND THEY WILL NEED TO REMOVE DOOR PANEL, LUBRICATE MECHANISM AND RESET MECHANISM. CAR WAS FINE. NEXT DAY, DRIVER DOOR AJAR LIT UP WHILE DRIVING. WAS UNABLE TO GET WARNING TO GO AWAY. INTERIOR LIGHTS REMAIN ON. MECHANISM IS STIFFER NOW AND LOCKED INTO PLACE WHEN I WAS TRYING TO GET THE WARNING TO GO AWAY AND I WAS UNABLE TO CLOSE THE DOOR. AFTER A UNLOCKING/LOCKING, OPENING DOOR HANDLE, FINALLY WAS ABLE TO GET MECHANISM TO MOVE SO THE DOOR COULD BE CLOSED. INTERIOR LIGHTS REMAINED ON BECAUSE WARNING LIGHT REMAINS. I PAID $100 WARRANTY DEDUCTIBLE TO GET IT FIXED AND NOW IT IS WORSE. FORD - REPORT AS RECALL AND FIX THIS!! WHAT IF IT GETS STUCK AGAIN WHILE I AM IN THE CAR? I WILL NOT BE ABLE TO GET OUT BY DRIVER SIDE DOOR. I ALSO DON'T WANT TO BE STUCK WITH A DEAD BATTERY. I AM FEMALE!!

08/28/2015
Components: POWER TRAIN
Incident Date: 08/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC4BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE POWER TRAIN WARNING LIGHT ILLUMINATED AND THE AWD OFF MESSAGE APPEARED. THE ENGINE THEN BEGAN TO SPUTTER AND STALLED. THE CONTACT MANEUVERED OFF THE ROAD AND WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

08/27/2015
Components: UNKNOWN OR OTHER
Incident Date: 08/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

VEHICLE LOST POWER WHILE DRIVING ON BUSY HIGHWAY. I95 MIAMI SOUTHBOUND EXPRESS LANES. WRENCH LIGHT CAME ON, ENGINE WAS SHAKING BALDY. LIMITED SOFT SHOULDER. WIFE WAS VERY SCARED

08/26/2015
Components: VISIBILITY/WIPER
Incident Date: 08/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

WIPERS HAVE A MIND OF THEIR OWN COMING ON WHEN EVER THEY WANT TO AND RUN ON INTERMITTENT. YOU COULD START THE CAR AND THE WIPERS START. DURING LOVE BUG SEASON SMEARING LOVE BUG GUTS ALL OVER THE WINDOW. CAUSING A DISTRACTION, NOT ONLY TO YOU BUT TO OTHER DRIVERS. TRYING TO FIDDLE WITH THE WIPER CONTROL TRYING TO GET IT TO STOP. I TOOK THE CAR TO NICK NICHOLAS FORD IN CRYSTAL RIVER FL ON 8-26-15 AM. THEY SAID THEY LOOKED AT IT AND THERE WAS NOTHING WRONG. DROVE TO WORK AND AT 11:00 AM ON 8-26-15 IT STARTED AGAIN AND ABOUT EVERY 35 SECONDS THEY WIPE ACROSS THE DRY WINDSHIELD. I CHECKED ON THE INTERNET AND OTHERS ARE HAVING THE SAME PROBLEM.

08/23/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/01/2015
Crash: No
Fire: No
Summary

THE DRIVER DOOR AJAR SENSOR TURNS ON WHEN THE DOOR IS SHUT. THE DOOR CAN BE CLOSED MULTIPLE TIMES BUT THE DOOR AJAR SENSOR STILL BELIEVES THE DOOR IS NOT SHUT. THIS CAUSES THE BATTERY TO DRAIN.

08/21/2015
Components: UNKNOWN OR OTHER
Incident Date: 08/20/2015
Crash: No
Fire: No
Summary

THE DRIVER DOOR SENSOR IS NOT FUNCTIONING PROPERLY. THE DOOR NEVER REGISTERS AS "CLOSED" AND AS SUCH IT INTERMITTENTLY SETS OFF THE CAR ALARM AND DRAINS THE BATTERY WHEN THE CAR IS NOT IN USE.

08/21/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC6BB******
Summary

THE PASSENGER DOOR AJAR SENSOR REMAINS ON EVEN WHEN THE DOOR IS CLOSED. THIS RESULTS IN THE INTERIOR LIGHTS REMAINING ON AND DRAINING THE BATTERY.

08/19/2015
Components: UNKNOWN OR OTHER
Incident Date: 03/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7BB******
Summary

THE DOOR AJAR SENSOR CONTINUES TO GO OFF EVEN WHEN THE DOOR IS CLEARLY SHUT. THE PROBLEM HAS GOTTEN WORSE AND NOW WILL COME ON WHEN I AM DRIVING. ALSO, THE SILVER COATING ON MY DRIVER DOOR HANDLE IS PEELING OFF WHICH HAS RESULTING IN ME SLICING MY FINGER ON TWO SEPARATE OCCASIONS.

08/18/2015
Components: POWER TRAIN
Incident Date: 07/10/2015
Crash: No
Fire: No
Summary

THIS PROBLEM HAPPENED A FRIDAY NIGHT WHILE DRIVING HOME ON A DARK ROAD. MY CAR BEGAN TO SHAKE THEN NO LONGER WOULD DRIVER AND THE WRENCH TOOL LIGHT CAME ON. I HAD TO PULL OVER TO THE SIDE OF THE ROAD, PUT THE CAR IN PARK AND TURN THE CAR OFF. AFTER RESTARTING THE CAR, EVERYTHING SEEMED TO WORK FINE, UNTIL IT HAPPENED AGAIN, THIS TIME I NOTICED THAT THE CAR HAD 50 MILES TO GO BEFORE EMPTY.

08/17/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, THE INTERIOR LIGHTS ILLUMINATED CONTINUOUSLY AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED ALTHOUGH THE DOORS WERE NOT OPEN. THE CONTACT STATED THAT THE INTERIOR LIGHTS REMAINED ILLUMINATED OVER NIGHT. AS A RESULT, THE BATTERY DIED. WHILE OPERATING THE VEHICLE, THE DOORS FAILED TO LOCK. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT AND REAR DRIVER SIDE DOOR LATCHES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

08/17/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

DRIVER'S DOOR AJAR WARNING, CAUSING THE AUTOMATIC LOCKS TO MALFUNCTION. ALSO PREVENTS DOME AND COURTESY LIGHTS TO REMAIN ON AND OVERHEAT.

08/17/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 08/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

THE DRIVER'S SIDE DOOR SENSOR IS NOT WORKING. DOOR SHOWS OPEN, AND THE INTERIOR LIGHTS WON'T TURN OFF. WON'T LOCK DOORS AND SEVERAL OTHER PROBLEMS. FROM ALL THE FEEDBACK I'VE READ, SURE WOULD LIKE TO SEE FORD DO THE RIGHT THING AND ISSUE A RECALL ON THIS PROBLEM. THANKS!

08/14/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AK8BB******
Summary

MY 2011 FORD EDGE INSIDE INTERIOR LIGHT STAYS ON FOR SEVERAL MINUTES EVERY TIME I GET IN THE CAR, I GUESS ITS THE SENSOR ON MY DOOR BUT ITS HAPPENED ON THE BACK HATCH DOOR AS WELL. ON MY DASHBOARD IT TELL ME THAT I HAVE AN OPEN DOOR WHICH ITS COMPLETELY CLOSED BUT LIGHT STAYS ON UNTIL I DRIVE OFF. OR WHEN I GET OUT OF THE CAR AND LOCK THE DOORS THE LIGHT STAYS ON FOR SEVERAL MINUTES, ITS DRAINING MY BATTERY. WHEN ALL OF THIS HAPPENS I CAN NOT EVEN LOCK MY DOORS WHEN I AM DRIVING THE CAR, I NEED TO LOCK MY DOORS FOR SAFETY PURPOSES, MY DOORS ARE ALWAYS UNLOCK BECAUSE OF THIS ISSUE. ALSO, CAR ALARM WILL ENGAGE WHEN CAR IS PARKED AND LOCKED.

08/13/2015
Components: ENGINE
Incident Date: 02/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

MY THROTTLE BODY HAS GONE OUT ON MY EDGE CAUSING MY CAR TO COMPLETELY STALL OUT IN RUSH HOUR TRAFFIC AND ON THE HIGHWAYS. I HAVE READ FORUMS ABOUT MANY WARRANTY EXTENSIONS THAT FORD PUT ON VEHICLES VERY SIMILAR TO MY OWN BECAUSE OF THIS ISSUE BUT MINE WAS NOT ONE OF THOSE. I'M NOW HAVING TO PAY $800 TO FIX A PROBLEM THAT FORD CREATED!

08/13/2015
Components: EXTERIOR LIGHTING
Incident Date: 06/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC3BB******
Summary

MY 2011 FORD EDGE INSIDE INTERIOR LIGHT STAYS ON FOR SEVERAL MINUTES EVERY TIME I GET IN THE CAR, I GUESS ITS THE SENSOR ON MY DOOR BUT ITS HAPPENED ON THE BACK HATCH DOOR AS WELL. ON MY DASHBOARD IT TELL ME THAT I HAVE AN OPEN DOOR WHICH ITS COMPLETELY CLOSED BUT LIGHT STAYS ON UNTIL I DRIVE OFF. OR WHEN I GET OUT OF THE CAR AND LOCK THE DOORS THE LIGHT STAYS ON FOR SEVERAL MINUTES, ITS DRAINING MY BATTERY. WHEN ALL OF THIS HAPPENS I CAN NOT EVEN LOCK MY DOORS WHEN I AM DRIVING THE CAR, I NEED TO LOCK MY DOORS FOR SAFETY PURPOSES, MY DOORS ARE ALWAYS UNLOCK BECAUSE OF THIS ISSUE. I HAVE BEEN ON SOME OTHER WEB SITE WHERE OTHER FORD EDGE OWNERS HAVE HAD THIS TYPE OF ISSUES. IT WILL COST ME ROUGHLY $400.00 TO FIX IT WHICH ITS MONEY I DO NOT HAVE. WHY WAS THIS NOT ON THE RECALL LIST. I HAD THIS ISSUE FIXED ONCE BUT THE DEALERSHIP ONLY DID A BAND AID JOB ON IT AND DID NOT COMPLETELY FIX IT WITH NEW PARTS - HELP ME - ALSO THE DEALERSHIP THAT I TOOK MY CAR TO DOES NOT HAVE A LOANER CAR TO USE WHEN A CUSTOMER NEEDS IT IF THEIR CAR IS BEING REPAIRED.

08/12/2015
Components: ENGINE
Incident Date: 08/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3BB******
Summary

WHILE DRIVING ON INTERSTATE 75 IN KENTUCKY, MY 2011 FORD EDGE LOST POWER, WITH VIOLENT SHUDDERING AND NO ACCELERATION. MANAGED TO MOVE FROM THE MIDDLE LANE TO THE EMERGENCY LANE. SHUT OFF EDGE AND RESTARTED, EVERYTHING RETURNED TO NORMAL. TODAY, AUG, 12 THE EXACT SAME OCCURANCE HAPPENED AGAIN, OTHER THAN SPEED ALL CONDITIONS WERE THE SAME. FORD DEALER SAID IT COULD POSSIBLY BE THE THROTTLE BODY BUT COULD NOT DIAGNOSE UNTIL IT HAPPENS AGAIN AND VEHICLE IS NOT SHUT OFF AND TAKEN DIRECTLY TO THEM. THIS IS AN EXTREMELY UNSAFE INCIDENT TO HAVE HAPPEN ON THE INTERSTATE AT 70 MPH, THIS SHOULD BE A RECALL.

08/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GCXBB******
Summary

THE WARNING ON THE DASHBOARD FOR DRIVER'S DOOR AJAR CONTINUES TO COME ON DESPITE THE DOOR BEING SECURELY SHUT. THIS PREVENTS THE DOORS FROM LOCKING. IN ADDITION, THE INTERIOR LIGHTS ILLUMINATE AT TIMES WHEN VEHICLE IS OFF DUE TO THE DOOR AJAR WARNING, DRAINING THE VEHICLE BATTERY. THIS CAUSES A SECONDARY SAFETY ISSUE OF BEING STRANDED DUE TO BATTERY BEING DRAINED AND CAR UNABLE TO START.

08/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0BB******
Summary

THE DRIVERS DOOR AJAR WARNING INDICATOR REMAINS ON AFTER FULLY CLOSING THE DOOR. THIS WILL NOT ALLOW THE CAR DOORS TO LOCK WHILE DRIVING, NOR WILL IT ALLOW FOR THE VEHICLE TO BE LOCKED/ALARMED WHEN PARKED. ON A COUPLE OF OCCASIONS, ATTEMPTS TO LOCK THE VEHICLE HAVE RESULTED IN THE ALARM AND EMERGENCY FLASHERS GOING OFF. THE PROBLEM WAS INTERMITTENT FOR SEVERAL WEEKS, BUT IS NOW CONSTANT. A SAFETY AS WELL AS A SECURITY HAZARD.

08/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9BB******
Summary

DOOR AJAR SENSOR - FRONT DRIVER SIDE DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED INTERIOR LIGHT STAYS ON ALL NIGHT (DRAINING BATTERY) DOORS DO NOT LOCK WHILE IN VEHICLE CAUSING A SAFETY ISSUE

08/07/2015
Components: UNKNOWN OR OTHER
Incident Date: 03/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC8BB******
Summary

DRIVER DOOR SENSOR NOT WORKING AND THEREFORE ALL DOORS ON CAR WILL NOT LOCK.

08/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

(SAFETY ISSUE,) MY DOOR LOCKS WON'T LOCK,KEEPS SAYING DOOR AJAR ON PASSENGER DOOR, AFTER NUMEROUS ATTEMPTS TO SHUT THE DOOR, LIGHTS ALSO STAY ON CAUSE THINKS DOOR IS OPEN. DON'T KNOW IF IT'S A RECALL OR JUST A DEFECTED CENSOR. BUT REALLY FEEL IT'S A SAFETY ISSUE!!!!!!! THANK YOU *TR

08/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/03/2015
Crash: No
Fire: No
Summary

2011 FORD EDGE. CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD INDICATOR LIGHT FOR DOORS ISSUE. CONSUMER HAS DIFFERENT VEHICLE WITH SAME ISSUE CORRESPONDENCE IN ARTEMIS. *SMD THE CONSUMER STATED THE DOOR INDICATOR LIGHT ON THE DASH REMAINED ON, AFTER THE DOORS WERE CLOSED. *JB

08/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3BB******
Summary

REAR DRIVER'S SIDE DOOR LATCH IS DEFECTIVE. DOOR IS SHUT BUT HAS DOOR AJAR ALARM AND DOME LIGHTS STAY ON AND CAR ALARM GOES OFF WHILE PARKED WHEN DOOR IS AJAR. IT CONVENIENTLY WENT OUT RIGHT AFTER 50,000MILES AND WARRANTY WAS UP. FORD SHOULD RECALL THIS AS IT SEEMS TO BE VERY COMMON PROBLEM BUT UNFORTUNATELY A LOT OF PEOPLE DON'T KNOW ABOUT THE PROCEDURE TO FILE A COMPLAINT. THE DEALERSHIP WANTED $100 JUST TO LOOK AT THE CAR AND NOT INCLUDING PARTS AND LABOR. UPDATED 09/18/15*LJ

08/05/2015
Components: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 07/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5BB******
Summary

MY VEHICLE DISPLAYED THE DOOR AJAR ALARM AFTER THE DOOR HAD BEEN SHUT SECURELY. THIS OCCURRED INTERMITTENTLY FOR TWO DAYS, AND THEN BEGAN TO OCCUR EVERY TIME I GOT IN THE VEHICLE. A COUPLE DAYS LATER IT WENT BACK TO BEING INTERMITTENT. I WOULD NOT GET THE NOTIFICATION WHEN I FIRST GOT IN THE VEHICLE, BUT THEN THE ALARM WOULD GO OFF WHILE I WAS DRIVING.

08/04/2015
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 05/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1BB******
Summary

DEFECTIVE THROTTLE BODY. ENTERING HIGHWAY AT APPROXIMATELY 45 MPH AND ACCELLERATING WHEN CAR DE-ACCLERATED ON ITS OWN TO A CRIPPLING 2 MPH. MOVED OVER TO THE FAR RIGHT SIDE WITH CAR MOVING AT 2 MPH UNTIL I WAS ABLE TO GET OFF HIGHWAY AND PART CAR. LET SIT 15 MINUTES AND CAR STARTED AND ACCLERATED APPROPRIATELY. 2 WEEKS LATER SAME THING. ACCLERATING FROM A STOP AT A STOP LIGH AND CAR DE-ACCLERATED ON ITS ON AND LIMPED TO 2 MPH UNTILL I COULD PULL OFF ROAD AND LET SIT. STARTED BADK UP AND DROVE OK. ABOUT TWO WEEKS LATER HAPPENED AGAIN. ON AUGUST 30, 2015 THE CAR BEGAN DOING THIS DAILY AND TOOK 9 TIMES OF LETTING CAR SIT AFTER IT DE-ACCLERATED TO GET HOME FROM WORK. CALLED FORD MOTOR COMPANY AND THEY CLAIM NO RECALLS FOR THE DEFECTIVE THROTTLE BODY PROBLEM THAT FORD EDGES ARE HAVING. RESEARCHED THE INTERNET AND SEE THOUSANDS OF COMPLAINTS WITH THIS ISSUE. DEFECTIVE THROTTLE BODY ON FORD EDGES INCLUDING THE 2011. CALLED FORD AND LODGED A COMPLAINT. TOOK CAR TO SKILLMAN FORD IN GREENWOOD INDIANA AND WAS DIAGNOSED AS A FAILED THROTTLE BODY AND NEEDED REPLACED. WAS INFORMED IT WOULD COST ME $664.71 FOR ME TO HAVE IT REPAIRED. WAS ALSO INFORMED THERE WERE NO FORD FINANCIAL ASSISTANCE PROGRAMS TO HELP ME PAY FOR REPAIRS ON THE DEFECTIVE THROTTLE BODY WHICH IS A FORD PROBLEM. I DID AUTHORIZE THE REPAIR AS I NEED MY CAR. I AM VERY UNHAPPY WITH FORD AS THEY WILL NOT COVER THERE DEFECT AND IT IS A KNOWN FORD DEFECTIVE PART-THROTTLE BODY. WHAT WILL IT TAKE FOR FORD TO STEP UP AND COVER THEIR DEFECTS? AS MUCH AS I LOVE MY EDGE I WILL NOT PURCHASE ANOTHER FORD PRODUCT BECAUSE THERE IS NO CUSTOMER SERVICE PROGRAMS AT FORD MOTOR COMPANY (NOT THE DEALERSHIP WHERE I GOT MY CAR REPAIRED) WHEN THERE IS AN ISSUE WITH DEFECTIVE PARTS AND GETTING THEM REPLACED BY FORD. SHAME ON YOU FORD MOTOR COMPANY.

08/04/2015
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE IN PARK, THE CONTACT CLOSED THE FRONT DRIVER SIDE DOOR; HOWEVER, THE DOOR FAILED TO AUTOMATICALLY LOCK AND THE INTERIOR DOME LIGHT REMAINED ILLUMINATED. THE DOOR AJAR WARNING LIGHT ALSO ILLUMINATED. THE FAILURE RECURRED ON NUMBER OF OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 09/18/15*LJ

08/03/2015
Components: STRUCTURE
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC8BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE DOOR AJAR WARNING LIGHT ILLUMINATED INDICATING THAT THE REAR DRIVER SIDE DOOR WAS OPEN. THE CONTACT STATED THAT THE DOOR WAS CLOSED; HOWEVER, THE WARNING INDICATOR CONTINUED TO ILLUMINATE AND THE INTERIOR DOME LIGHTS WERE ILLUMINATED. THE DOME LIGHTS WOULD TURN OFF AFTER DRIVING APPROXIMATELY ONE MINUTE. THE FAILURE RECURRED EVERY TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,311.

08/03/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 08/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC2BB******
Summary

FAULTY SENSOR IN THE DOOR CAUSES THE CAR TO THINK THE DRIVER DOOR IS OPEN. DOOR AJAR LIGHT STAYS ON AND VEHICLE WILL NOT LOCK WHEN DRIVING! LIGHTS EVENTUALLY TIME OUT BUT WHEN INSIDE THE CAR, THE DOORS DO NOT LOCK! I HAVE HAD IT FIXED THREE TIMES NOW AND IT ALWAYS COMES BACK.

08/03/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

DOOR AJAR SENSOR STUCK ON "OPEN" FOR DRIVER'S SIDE FRONT AND REAR DOORS. AS A RESULT, DOME LIGHTS STAY ON CAUSING DIFFICULTY SEEING AT NIGHT, AND INABILITY TO LOCK DOORS WHILE IN MOTION. ALSO, DRAINS BATTERY AND HAS STRANDED MY WIFE MULTIPLE TIMES. REPAIR IS VERY COSTLY AND AS I UNDERSTAND IT, THE REPLACEMENT PART IS JUST AS SUSCEPTIBLE TO THE PROBLEM AS THE ORIGINAL EQUIPMENT. FORD NEEDS TO BE RESPONSIBLE FOR THIS INHERENT DEFECT.

07/30/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE'S ALARM SYSTEM, THE TAILGATE, AND THE DOOR LOCKS WORKED INDEPENDENTLY WITHOUT WARNING. THE FAILURES OCCURRED WHEN THE VEHICLE WAS UNOCCUPIED. THE CONTACT STATED THAT THE FAILURES RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

07/29/2015
Components: UNKNOWN OR OTHER
Incident Date: 10/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXBB******
Summary

THE DRIVERS SIDE DOOR SENSOR IS DEFECTIVE AND SHOWS THAT MY DOOR IS NOT CLOSED WHEN IN FACT IT IS. I HAVE CLEANED THE SENSOR, SPRAYED WITH CAN AIR TO REMOVE DUST, ALSO TRIED SPRAYING WITH BRAKE CLEANER, WITH NO SUCCESS. MY EXIT LIGHTS STAY ON DUE TO THIS DEFECT, AS WELL AS THE FACT THAT MY DOOR LOCKS WILL NOT LOCK BECAUSE MY VEHICLE BELIEVES THERE IS AN OPEN DOOR. AFTER REVIEWING ONLINE FORUMS, THIS IS A REOCCURRING ISSUE AND FORD IS AT FAULT.

07/28/2015
Components: SERVICE BRAKES
Incident Date: 07/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC2BB******
Summary

APPROACHING RED LIGHT AT MAJOR INTERSECTION. APPLYING BRAKES AND THEY ARE AS HARD AS CONCRETE. UNABLE TO STOP! HAD TO APPLY EMERGENCY BREAK AND PUT CAR IN PARK. NO PRIOR WARNING. IT APPEARS TO BE A BREAK BUSTER/POWER BUSTER ISSUE. I KNOW TWO OTHER PEOPLE WITH THE SAME 2011 FORD EDGE THIS RECENTLY HAPPENED TOO AND THERE IS NO RECALL. I ALMOST DIED. I HAVE A 5 YEAR OLD SON DRIVING IN THIS CAR. WHY IS THERE NO RECALL ISSUED ON THIS?? I AM 43 YEARS OLD AND HAVE NEVER EXPERIENCE SOMETHING LIKE THIS. I HAVE OLD CARS WITH 200K MILES ON THEM, NEVER HAD THIS ISSUE. ARE WE WAITING FOR ENOUGH PEOPLE TO DIE..

07/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7BB******
Summary

DOOR AJAR ALARM STAYS ON WHEN DOOR IS CLOSED INABILITY TO DETECT IF OTHER DOORS ARE AJAR FAULTY SWITCH THE DOORS WILL NOT LOCK WHEN TRAVELING CAUSING A SAFETY CONCERN

07/25/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/16/2012
Crash: No
Fire: No
Summary

WE PURCHASED THIS VEHICLE USED IN WV IN APRIL 2012. BY MAY, THE DOOR AJAR LIGHT WAS COMING ON EVEN WHEN THE DOOR WAS FORCIBLY CLOSED. THE SENSOR WAS REPLACED UNDER WARRANTY. LESS THAN A YEAR LATER, AT AROUND 50K MILES, THE SENSOR WAS BAD AGAIN. ONCE AGAIN, THE SENSOR WAS REPLACED UNDER WARRANTY. HOWEVER, THIS TIME BOTH THE DRIVER DOOR AND REAR DRIVER SIDE DOOR WERE AFFECTED. NOW IN 2015 AT 104K MILES THE DOOR SENSOR IS BAD AGAIN IN BOTH THE FRONT AND REAR DOOR. NOW, THE LIGHTS WON'T EVEN SHUT OFF AFTER A WHILE SO THE PAST TWO MORNINGS IN A ROW, THE BATTERY IS DEAD. IT'S EXTREMELY IRRITATING AND DANGEROUS. AS OTHERS HAVE STATED, THE DOORS WILL NOT AUTO LOCK WHILE THIS ISSUE IS PRESENT. ALSO, THE INTERIOR LIGHTS DO NOT GO OFF UNTIL YOU REACH 20MPH. THIS MAKES IT VERY DANGEROUS WHILE DRIVING AT NIGHT. I HAVE READ THROUGH ALL THE COMPLAINTS LISTED FOR THE FORD EDGE AND MOST OF THEM ARE ABOUT THIS DOOR SENSOR. WHY IS NOTHING BEING DONE ABOUT THIS??

07/24/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC3BB******
Summary

ABOUT 2-3 WEEKS AGO, WHILE DRIVING IN THE OUTER BANKS, NC, I HAD A SUDDEN LOSS OF POWER IN THE VEHICLE AND AN YELLOW WRENCH SIGN CAME. LUCKILY, I WAS ABLE TO PULL OFF THE ROAD AND SHUT THE CAR OFF. ONCE RESTARTED, IT WORKED OK. I WENT TO CAVALIER FORD DEALER AT PORTSMOUTH, VA AND THEY COULD NOT FIND ANYTHING WRONG. SINCE THERE WAS NO RECALL OR MENTION OF THIS PROBLEM FROM FORD, I WAS TOLD NOT TO WORRY ABOUT IT. TODAY, WHILE DRIVING WITH MY WIFE AND DAUGHTER, I HAD COMPLETE LOSS OF POWER WITH THE YELLOW WRENCH SIGN AGAIN. I HAD TO PULL ON THE WRONG SIDE OF THE ROAD WITH HAZARD LIGHTS ON. AGAIN, WE WERE LUCKY THAT WE DID NOT GET HIT. WHEN RESTARTED, I WAS ABLE TO DRIVE BACK HOME AND TAKE MY WIFE'S CAR. I AM TAKING THE FORD EDGE TO THE DEALER AGAIN. I AM LETTING YOU KNOW THAT, WHEN I GOOGLED FOR SIMILAR PROBLEMS, THERE WERE PLENTY OF COMPLAINTS ON THIS MODEL VEHICLE. YOU CAN FIND THESE REPORTS ON THE LINK BELOW: HTTP://WWW.ARFC.ORG/COMPLAINTS/2011/FORD/EDGE/POWER_TRAIN/PROBLEM.ASPX..UPDATED08\25\15 *BF UPDATED 12/1/2015*JS

07/23/2015
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 07/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE REAR DOOR AJAR PASSENGER WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE REAR PASSENGER DOOR SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

07/23/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

DRIVERS DOOR AJAR WARNING STAYS ON EVEN WHEN DOOR IS CLOSED. THIS HAPPENS EVERY TIME I OPEN AND CLOSE THE DOOR EVEN WHEN CAR IS IN MOTION

07/23/2015
Components: STRUCTURE
Incident Date: 07/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3BB******
Summary

DOOR AJAR SENSOR STAYS ON ALTHOUGH DOOR IS CLOSED AND LATCHED PROPERLY. THE FALSE DOOR AJAR SIGNAL PREVENTS DRIVER FROM RECOGNIZING A REAL DOOR AJAR SITUATION.

07/23/2015
Components: UNKNOWN OR OTHER
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

HAD TO TAKE THE VEHICLE IN AT 28000 MI. DUE TO "DRIVER DOOR AJAR" LIGHT COMING ON WHEN DOOR WAS CLOSED. RICART FORD CLAIMED THEY REPAIRED OR REPLACED THE DOOR LATCH/SENSOR ASSEMBLY. THE PROBLEM WENT AWAY UNTIL NOW AT 60,000 MI. NOW DOING IT AGAIN. CONTACTED RICART THEY SAID THEY WOULD HAVE TO CHARGE ME TO REPAIR. I INFORMED THEM THAT IT HAD BEEN THERE PREVIOUS. THEY DID NOT CARE. CALLED FORD MOTORS, THEY HAD SAME ATTITUDE. THE BIG PROBLEM IS, THE DOORS WILL NOT AUTO LOCK WHEN CAR IS IN DRIVE BECAUSE IT THINKS DOOR IS "AJAR". MY WIFE STOPPED AT TRAFFIC LIGHT AND SOMEONE TRIED TO GET IN DOOR AND GOT IT OPENED..SHE SPED AWAY. I TOLD RICART AND FORD MOTORS THE STORY..FORD'S REPLY WAS "WE CANNOT REACT TO A HYPOTHETICAL SITUATION OF WHAT MAY HAVE HAPPENED"..... SHE COULD HAVE BEEN INJURED OR WORSE!!! THIS SHOULD BE A RECALL SITUATION AT THE LEAST!! APPROXIMATE INCIDENT DATE LISTED ABOVE IS NOT NECESSARILY ACCURATE. IT WAS AT ABOUT 28,000 MILES. RICART HAS EXACT DATE.

07/22/2015
Components: ENGINE
Incident Date: 07/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

VEHICLE LOST POWER WHILE ENTERING FREEWAY. WRENCH LIGHT CAME ON, ENGINE WAS SHUDDERING BALDY. ENGINE HAD JUST BEEN STARTED AFTER SITTING FOR 90 MINUTES. HAD TO LIMP ACROSS TWO LANES OF TRAFFIC TO GET TO THE MEDIAN. ENGINE HAD TO BE SHUT DOWN AND RESTARTED AFTER TWO MINUTES. COULD HAVE CAUSED A BAD COLLISION.I DO NOT TRUST THIS CAR. IT IS DANGEROUS.

07/22/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 07/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

AFTER PULLING OUT ONTO THE HIGHWAY, CAR SEEMED TO STALL. WRENCH LIGHT CAME ON, ENGINE WAS STILL RUNNING, HOWEVER PUSHING THE GAS PEDAL DID NOTHING. AFTER COASTING TO A SAFER SPOT TO PULL OVER, I SHUT THE ENGINE OFF AND STARTED THE CAR AGAIN. DROVE A FEW MILES DOWN THE ROAD BEFORE IT DID THE SAME THING AGAIN. LUCKY THAT THERE WASN'T ANY VEHICLES BEHIND ME TO HIT ME. GLAD I WASN'T ON THE INTERSTATE, PULLING OUT IN TRAFFIC, OR ATTEMPTING TO PASS SOMEONE WHEN THIS HAPPENED. I CONTACTED FORD TODAY AFTER SEEING CSP13N03, WHICH WAS BECAUSE OF THE EXACT SAME PROBLEM, AND WAS TOLD THAT MY VIN WAS NOT COVERED UNDER THIS PROGRAM. I THEN ASKED THEM WHO TO APPEAL THIS TO AND THEY TOLD ME THEY HAVE OPENED A CASE # FOR MY REPORTED PROBLEM BUT THERE WASN'T ANYONE TO APPEAL THEIR DECISION TO, WHATEVER THAT MAY BE OR WHENEVER THAT MAY FINALLY COME. IN THE MEANTIME, I'M STUCK WITHOUT A VEHICLE TO SAFELY TRANSPORT MY CHILDREN IN UNTIL I CAN AFFORD TO HAVE IT FIXED, WHILE OTHER VEHICLES WHOSE VIN WERE COVERED UNDER THIS PROGRAM WITH THE EXACT SAME TROUBLES WERE COVERED. THIS CUSTOMER SERVICE PROGRAM (ISSUED INSTEAD OF A RECALL) NEEDS TO BE EXTENDED TO ALL VEHICLES FORD MANUFACTURED DURING THE SAME TIME FRAME, AS A QUICK INTERNET SEARCH REVEALED HUNDREDS OF OTHERS IN THE SAME POSITION I AM IN. IT IS A DANGEROUS SITUATION TO PUT THE LIVES OF COUNTLESS FAMILIES IN, AND FOR NO GOOD REASON! ....UPDATED 09/03/15 *BF UPDATED 12/05/2017*CN

07/22/2015
Components: SERVICE BRAKES
Incident Date: 07/21/2015
Crash: No
Fire: No
Summary

THE BRAKE PEDAL BECOMES SPONGY, AND THE VEHICLE TAKES A VERY LONG TIME TO STOP. ALMOST REAR ENDED SOMEONE AND ROLLED THROUGH STOP LIGHT. CAN PUSH BRAKE PEDAL TO THE FLOOR AND HEAR HIGH PITCHED WHISTLE WHILE THE PEDAL SLOWLY RECOVERS. NUMEROUS COMPLAINTS AT CARCOMPLAINTS. COM ABOUT BRAKE BOOSTER. VEHICLE WAS SERVICED AT FORD DEALER 7/18/2015 AND I WAS ADVISED THERE ARE NO RECALLS. FORD NEEDS TO ADVISE OWNERS THERE IS A PROBLEM, TO AT LEAST BRING THE VEHICLES IN TO BE CHECKED, IF NOT REPLACE THE PARTS.

07/20/2015
Components: POWER TRAIN,ENGINE
Incident Date: 07/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED, THE AWD AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE. THE CONTACT WAS ABLE TO MANEUVER TO THE EMERGENCY LANE. THE CONTACT SHUT OFF THE VEHICLE AND WAS ABLE TO RESTART THE ENGINE, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,800.

07/20/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

MY WIFE WAS DRIVING ON A SURFACE STREET WITH OUR INFANT BOYS IN THE BACK SEAT. WITHOUT WARNING, THE 2011 FORD EDGE LOST ALL POWER AND THE ENGINE VIBRATED INTENSELY. IT COULD HAVE CAUSED A SERIOUS COLLISION. SHE RESTARTED THE CAR AND TRIED TO MAKE IT HOME SAFELY AND SLOWLY. IT HAPPENED AGAIN ON THE WAY. THE NEXT DAY (7/20/15), WHEN WE DROVE THE SUV TO THE DEALERSHIP, IT HAPPENED A 3RD TIME. GALPIN FORD (N HILLS, CA) DIAGNOSED IT WITH A FAULTY THROTTLE BODY, NOT COVERED BY OUR 7-YEAR POWERTRAIN LIMITED WARRANTY. THIS IS A CERTIFIED PREOWNED FORD EDGE THAT WE PURCHASED A LITTLE OVER A YEAR AGO. THROTTLE BODIES SHOULD NOT FAIL WITH 45K MILES ON THE CAR. AND, IT SHOULD BE COVERED BY THE WARRANTY, OR BETTER YET...IT SHOULD BE A RECALL. THE LOSS OF POWER IS A DANGEROUS PROBLEM THAT FORD SHOULD TAKE RESPONSIBILITY FOR. *TR

07/18/2015
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 07/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

DRIVER SIDE DOOR AJAR WARNING LIGHT STAYS ON AFTER DOOR IS CLOSED

07/18/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 06/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC4BB******
Summary

THE "DOOR AJAR" WARNING LIGHT STARTED COMING ON, INTERMITTENTLY AT FIRST AND THEN CONTINUOUSLY. BAD SENSOR. WHEN THIS OCCURS, THE DOORS WILL NOT LOCK USING THE LATCH AND THE INTERIOR LIGHTS STAY ON FOR A TIME. THE ONLY WAY TO LOCK THE DOORS ONCE INSIDE, IS TO USE THE KEY FOB. THIS CAN BE QUITE DANGEROUS IF NOT IN A GOOD AREA. THIS PROBLEM HAS DRAINED MY BATTERY ON MORE THAN ONE OCCASION. THE PROBLEM HAS BEEN DIAGNOSED, HOWEVER, MOST FORD DEALERS WANT TO CHARGE CUSTOMERS $215 PLUS FOR DIAGNOSTIC FEES. ONLY THEN WILL THEY REPAIR THE PROBLEM. MY CAR IS STILL UNDER WARRANTY, SO I STILL WIND UP PAYING ABOUT WHAT IT COSTS TO REPAIR IT. (??) CAR PART STORES WILL RUN A DIAGNOSTIC FOR FREE... THIS SEEMS TO BE A CHRONIC ISSUE. WHEN I RESEARCHED IT, TONS OF INFORMATION ABOUT THIS SPECIFIC PROBLEM SURFACED. IT SEEMS FORD WILL NOT ISSUE A RECALL WHEN IT IS SO OBVIOUSLY NEEDED.

07/16/2015
Components: TIRES
Incident Date: 05/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE EQUIPPED WITH PIRELLI SCORPION STR TIRES, SIZE 245/50/R20. WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT FROM THE SIDEWALLS. THE CONTACT REPLACED THE TIRE WITH A SPARE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE TIRE. THE FAILURE RECURRED AND THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AND REAR TIRES HAD BULGES. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 30,000.

07/15/2015
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC6BB******
Summary

CERTIFIED PRE-OWNED 2011 FORD EDGE LIMITED AWD. PURCHASED IN NOV. 2014. ON MONDAY, JUNE 8, 2015 AS I WAS DRIVING AT 55 MPH, A LIGHT CAME ON ON THE LEFT HAND SIDE OF THE INSTRUMENT PANEL. THE LIGHT SAID "AWD OFF" AND HAD A LITTLE WRENCH SYMBOL ON IT. THE CAR ABRUPTLY LOST POWER AND I JUST COASTED OUT OF THE WAY OF TRAFFIC AND ONTO THE SIDE OF THE ROAD BECAUSE THERE WAS NO SHOULDER. I TRIED TO PRESS THE GAS PEDAL BUT NOTHING HAPPENED--THERE WAS NO ACCELERATION. MY VEHICLE ESSENTIALLY "DIED" WITHOUT WARNING IN TRAFFIC. WEATHER CONDITIONS WERE SUNNY ABOUT 85 DEGREES. THE RADIO AND AC WORKED, BUT THE GAS PEDAL DID NOT. THE VEHICLE SOUNDED LIKE IT WAS GOING TO STALL OUT AND WAS SPUTTERING AS I COASTED. I PUT THE VEHICLE IN "PARK" AND TURNED THE VEHICLE OFF. I WAITED SEVERAL MINUTES AND RESTARTED THE VEHICLE. VEHICLE SEEMED TO WORK OK AND NO WARNING LIGHTS CAME BACK ON AFTERWARDS. I CALLED THE DEALERSHIP AND ARRANGED FOR ME TO HAVE MY CAR INSPECTED FOR THE CAUSE OF THIS MALFUNCTION. I PAID $111.30 FOR THE VEHICLE TO BE HOOKED TO A DIAGNOSTIC MACHINE BUT THE DEALERSHIP WAS UNABLE TO GET ANY "CODES" FROM A DIAGNOSTIC READING NOR COULD THE DEALER REPLICATE THE WARNING LIGHT TO COME ON. ON JUNE 24, 2015 THE SAME ISSUE HAPPENED AGAIN. I TOOK A PHOTO OF THE LIGHT ON THE DASH, SENT IT TO DEALERSHIP. THIRD TIME HAPPENED ON FRIDAY, JULY 10, 2015 AND I WAS ON THE HIGHWAY IN THE PASSING LANE AND HAD TO COAST ACROSS THE SLOW LANE TO GET OUT OF THE WAY OF TRAFFIC SO I WOULDN'T CAUSE AN ACCIDENT. AGAIN, I TOOK PHOTOS OF THE ODOMETER AND THE "AWD OFF" LIGHT AND SENT TO DEALERSHIP. DEALERSHIP SYS WITHOUT A CODE FROM DIAGNOSTIC MACHINE, THEY CAN'T TELL WHAT IS WRONG. FOURTH TIME HAPPEN LAST NIGHT, JULY 14, 2015. THIS IS A HUGE ISSUE AS FROM RESEARCHING ON THE INTERNET, A LOT OF OTHER FORD EDGE OWNERS EXPERIENCED THE SAME PROBLEM! PLEASE HELP! I FEEL LIKE I'M GETTING NO HELP!

07/14/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXBB******
Summary

FORD EDGE SUDDENLY LOST POWER ( VEHICLE STILL RUNNING). NO RESPONSE FROM ACCELERATOR EVEN THOUGH VEHICLE WAS STILL RUNNING. HAD TO ROLL TO SIDE OF ROAD (VERY UNSAFE). A WARNING LIGHT BRIEFLY CAME ON SHOWING ":AWD OFF" AND AFTER A FEW SECONDS WARNING CHANGED THE "WRENCH" ICON. THIS HAPPENED A SECOND TIME JUST A FEW HOURS LATER. I SCHEDULED APPOINTMENT WITH DEALER FOR THE NEXT DAY, AND IT HAPPEND AGAIN ON THE WAY TO THE DEALER. DEALER RAN CODES, ALL PASSED AND COULDN'T FIND ISSUE. IT HAPPENED AGAIN 10 MILES AFTER PICKING UP FROM THE DEALER. RESCHEDULED FOR NEXT DAY WITH DEALER. ISSUE HAPPENED YET AGAIN ON THE WAY TO THE DEALER. ONCE AGAIN DEALER COULD NOT FIND ISSUE OR ANY ERROR CODES. IN SUMMARY, IT HAPPENED 5 TIMES IN LESS THAN 30 MILES OF DRIVING. THIS VEHICLE IS NOT SAFE TO DRIVE.

07/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

DRIVER DOOR AJAR ALARM WILL NOT GO OFF,EVEN THOUGH THE DOOR IS SHUT.

07/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

ON JUNE 12, 2015 MY 2011 FORD EDGE LIMITED EXPERIENCED PROBLEMS WITH THE LOCKS. THE CAR WILL NOT STAY LOCKED AND UNLOCKS ITSELF. WHETHER STOPPED IN TRAFFIC, DRIVING, AFTER TURNING OFF THE IGNITION, OR WALKING AWAY FROM THE CAR, IT UNLOCKS ITSELF AND SOMETIMES DOES IT CYCLICALLY. IT HAPPENS WHETHER I LOCK THE CAR MANUALLY OR WITH THE KEY FOB. IF I USE THE KEY FOB, WITHIN A FEW SECONDS IT WILL UNLOCK ITSELF AGAIN. IF I LOCK IT MANUALLY, IT MAY BE A FEW SECONDS OR A FEW MINUTES. IT CAUSES THE EXTERIOR PARKING AND HAZARD LIGHTS TO FLASH AND THE DOME LIGHT TO COME ON. IT IS NOT SAFE. I LIVE IN AN MAJOR CITY. THOUGH I HAVE A PUSH IGNITION THAT WON'T START OR OPERATE THE CAR WITHOUT THE KEY FOB PRESENT, I AM AFRAID THAT IF I LEAVE THE CAR SOMEONE COULD GET IN AND RANSACK/DAMAGE IT OR WORSE YET, GET IN AND WAIT FOR ME TO RETURN AND ATTACK ME AS I APPROACH OR OPEN THE CAR.

07/12/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC0BB******
Summary

THE DOOR LATCH WAS REPLACED BECAUSE THE DOOR OPEN WARNING KEPT COMING ON.

07/08/2015
Components: STRUCTURE
Incident Date: 06/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR LATCH BECAME INOPERABLE PREVENTING THE DOORS FROM LOCKING. THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.

07/07/2015
Components: UNKNOWN OR OTHER
Incident Date: 02/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

DOOR ADJAR ALARM KEEPS GOING OFF FOR DRIVER AND REAR LEFT PASSENGER DOORS EVEN WHEN DOORS ARE PROPERLY CLOSED. ON THIS DATE, DOOR ADJAR ALARM WENT OFF FOR REAR RIGHT PASSENGER DOOR. I IGNORED THE ALARM THINKING THE SENSOR HAD FAILED FOR YET ANOTHER DOOR. WHEN I ARRIVED AT MY DESTINATION, I NOTICED THAT THE PASSENGER DOOR WAS ACTUALLY NOT CLOSED PROPERLY AND IT WAS A LEGITIMATE ALARM. MY 8 YEAR OLD DAUGHTER WAS IN TH SEAT, AND HAD FAILED TO PROPERLY CLOSE THE DOOR. I COMPLETELY IGNORED THE ALARM BECAUSE FOR MONTHS THE DOOR ADJAR ALARM HAD BEEN SOUNDING FOR THE DRIVER AND REAR LEFT PASSENGER DOORS. THIS IS A HUGE CONCERN, AND FORD HAS STILL NOT RECALLED.

07/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC1BB******
Summary

DOOR SENSOR DOES NOT REGISTER THAT THE DOOR IS SHUT, CAUSING THE LIGHTS TO STAY ON INSIDE CONTINUOUSLY. THIS IS A DANGER TO THE DRIVER ESPECIALLY AT NIGHT BECAUSE I CANNT SEE TO DRIVE WITH THE INSIDE DOME LIGHTS ON AND ITS UNSAFE FOR THE PASSENGERS WHEN THE DOORS WILL NOT LOCK.

07/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6BB******
Summary

DRIVERS DOOR AJAR WARNING LIGHT WOULD NOT TURN OFF.

07/03/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/17/2015
Crash: No
Fire: No
Summary

DOOR AJAR SENSOR , LIGHTS STAY ON AND DOORS WON'T LOCK

07/02/2015
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 06/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC2BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE THE VEHICLE WAS STATIONARY, THE WARNING INDICATOR DISPLAYED THAT THE FRONT DRIVER SIDE DOOR WAS AJAR EVEN THOUGH THE DOOR WAS CLOSED SECURELY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

07/01/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 02/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WOULD NOT LATCH FROM THE INSIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,795. UPDATED 09/14/15*LJ

07/01/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL
Incident Date: 06/10/2015
Crash: No
Fire: No
Summary

A DOOR AJAR BUT NO DOOR OPEN. LATCH KEY ASSEMBLY HAD TO BE CHANGED ON DRIVER'S SIDE FRONT AND NOW AT 80,000 MILES LATCH KEY CHANGE NEEDING CHANGED ON PASSENGER REAR DOOR. WHAT WILL IT TAKE FOR FORD TO RECALL THIS ISSUE. POSTED SO MANY TIMES HERE.

06/29/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2BB******
Summary

"DOOR AJAR" WARNING LIGHT ON DASH DOES NOT GO OUT. ALSO, TWIN INTERIOR LIGHTS DO NOT GO OUT. THIS DRAWS DOWN BATTERY WHEN PARKED AND IS A SAFETY ISSUE WHEN DRIVING AT NIGHT. FIX FROM FORD DEALERSHIP IS $400+. THIS IS RIDICULOUS, AND SEEMS TO BE A SYSTEMIC PROBLEM. I SAW ON LINE REPAIRS OF HOW TO FIX GOING BACK TO 1998 FORD MODEL FROM WINDSTARS, TO RANGERS, TO EDGES - ALL MODELS YEARS, ALL WITH THE SAME PROBLEM. FORD HAS NOT BOTHERED TO FIX THIS PROBLEM FOR YEARS!..3-DAYS AGO, I TOOK MY 2013 FORD TAURUS TO THE FORD DEALERSHIP IN LANCASTER, SC FOR A SAFETY RECALL TO FIX DEFECTIVE DOOR LATCHES, AND A SEPARATE RECALL CHECK ON LIGHTS ON THE LICENSE PLATE FOR POSSIBLE MOISTURE LEAKAGE. SO, I GOT A SAFETY RECALL ON POSSIBLY FAILED SEAL ON LICENSE PLATE LIGHTS, BUT NO RECALL ON AN ISSUE WITH THE LIGHTS ON IN THE VEHICLE CAB WHILE DRIVING AT NIGHT??? IT MAKES ONE WONDER WHO MAKE THESE DECISIONS ABOUT WHAT IS A SAFETY ISSUE. IS IT DONE SOLELY ON THE BASIS OF WHAT IS CHEAP AND EXPEDITIOUS? IF THE FIX IS CHEAP, RECALL IT AND IF THE FIX IS A BIT MORE COSTLY, DO NOTHING AND LET THE MANUFACTURER MAKE MONEY OFF THE FIX. HOW CAN DRIVERS BE PROTECTED? HOW CAN CONSUMERS BE PROTECTED? I HOPE YOU CAN HELP. THANK YOU. [XXX].UPDATED 10/27/15 *BF 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *BF

06/27/2015
Components: UNKNOWN OR OTHER
Incident Date: 10/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC0BB******
Summary

DRIVERS SIDE DOOR LATCH FAULTY, WAS SHOWING DOOR AJAR WHEN CLOSED WHICH PREVENTED DOORS FROM LOCKING AND KEPT INTERIOR LIGHTS ON NOT SURE IF AIRBAG WOULD ARM OR NOT. WAS UNDER WARRANTY AND TOOK TO DEALER FOR REPAIR AND WAS TOLD IT JUST NEEDED TO BE RESET. DEALER DID NOT DOCUMENT THE REPAIR AND WHEN THE PROBLEM STARTED HAPPENING AGAIN A FEW MONTHS LATER I WAS TOLD IT WOULD BE $600 TO REPLACE THE LATCH. FORD KNOWS ABOUT THIS PROBLEM AND HAS ISSUED A TECHNICAL BULLETIN BUT HAS NOT ISSUED A RECALL.

06/27/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/19/2015
Crash: No
Fire: No
Summary

DOOR AJAR SENSOR WILL NOT GO OUT AFTER DOOR IS CLOSED. INTERIOR LIGHTS STAY ON AFTER DOOR IS CLOSED.

06/26/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK******
Summary

THE DRIVER SIDE DOOR SENSOR IS MALFUNCTIONING CAUSING THE DOORS TO NOT LOCK DURING OPERATION OF THE VEHICLE. ) THE SENSOR DOES NOT RECOGNIZE THAT THE DOOR IS CLOSED AND THEREFORE THE INTERIOR LIGHTS STAY ON (EVEN AT NIGHT). THIS ALSO DRAINS THE BATTERY WHEN THE CAR IS SITTING OVERNIGHT

06/22/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC9BB******
Summary

VEHICLE LOST POWER, WRENCH LIGHT CAME ON DASHBOARD. HAD TO PULL OVER OUT OF TRAFFIC, SHUT OFF CAR AND RE-START. HAPPENED 2 TIMES SINCE JUNE 9, 2015. CAR SEEMS TO RUN STRANGELY, SEEMS TO SURGE OR WANT TO SPEED UP A BIT. 13NO3 ISSUE? SEEMS TO BE SOMETHING TO DO WITH THE THROTTLE BODY.

06/22/2015
Components: POWER TRAIN
Incident Date: 06/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

6/4/2015 I WAS DRIVING ON THE HIGHWAY 70 MPH AND THERE WAS A SLIGHT JOLT, THE WRENCH LIGHT CAME ON AND I LOST ALL ACCELERATION. I WAS ABLE TO PULL OVER AND PUT IT IN PARK. I WOULD PRESS ON THE GAS PEDAL AND THERE WAS NOTHING. THE CAR WOULD IDLE VERY ROUGH. AFTER I WOULD TURN IT OFF AND BACK ON I WAS ABLE TO DRIVE IT AGAIN. SPOKE WITH THE DEALERSHIP AND THEY SAID IT COULD JUST BE BAD GAS. THEY SAID UNLESS ANOTHER LIGHT COMES ON OTHER THAN THE WRENCH THERE WOULD BE NOTHING THEY CAN DO IN ORDER TO DIAGNOSE THE PROBLEM. THIS WOULD PERIODICALLY HAPPEN EVERY OTHER DAY UNTIL THIS WEEKEND IT HAPPENED TO ME 14 TIMES JUST THIS WEEKEND... 3 OF THESE TIMES WERE THIS MORNING WHILE DRIVING 70 MPH ON MY WAY TO WORK. I WAS DRIVING DOWNHILL AND NO ACCELERATOR AND LOOK IN THE MIRROR AND THERE WAS AN 18 WHEELER BEHIND ME WHO JACKKNIFED AROUND MY CAR SINCE THERE WAS NO SHOULDER TO PULL OVER ON. THIS IS A VERY VERY BIG PROBLEM! TALKED TO THE DEALERSHIP THIS MORNING AND THEY CAN'T GET ME IN FOR 4 DAYS. THEY SAID REGARDLESS WHAT THE PROBLEM IS, IT WOULD NOT BE COVERED UNDER WARRANTY SINCE THERE WAS NO RECALLS. I'M FINDING THIS IS A PROBLEM WITH MANY FORD EDGES...

06/22/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

VEHICLE LOST POWER PULLING OUT IN TRAFFIC (SO GLAD I DIDNT GET HIT), WOULD NOT ACCELERATE AND THE YELLOW WRENCH APPEARED ON THE INSTRUMENT PANEL. ONLY WAY TO CORRECT PROBLEM WAS TO RESTART ENGINE (THIS HAPPENED 3 TIMES TRYING TO GET HOME). THE THIRD TIME THE SERVICE ENGINE SOON LIGHT CAME ON AND I WAS ABLE TO PULL THE CODES AND HAD A P2111 AND A P2112. AFTER LOOKING INTO THIS ISSUE IT LOOKS REALLY COMMON WHY WOULD THEY NOT RECALL IT LIKE THE FORD FUSION?

06/20/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

DRIVER DOOR ADJAR NOTIFICATION WON'T GO OFF EVEN THOUGH ALL DOORS ARE CLOSED. THIS PREVENTS DOORS FROM LOCKING WHILE DRIVING CAUSING SAFETY HAZARD. ALSO CAUSES THE INTERIOR LIGHTS STAY ON WHILE DRIVING CAUSING SAFETY HAZARD AT NIGHT. SOMETIMES INTERIOR LIGHTS WON'T GO OFF AT ALL EVEN AFTER THE CAR HAS BEEN TURNED OFF FOR HOURS.

06/19/2015
Components: EXTERIOR LIGHTING
Incident Date: 06/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JCXBB******
Summary

THE DOOR AJAR LIGHT REMAINS ON AND IS A SAFETY ISSUE. BECAUSE THE VEHICLE THINGS THE DOOR IS OPEN, THE DOORS TO NOT LOCK WHILE DRIVING OR STOPPED. ADDITIONALLY, THE ACCESSORIES (SYNC PHONE CONNECTION, RADIO, ETC) DO NOT STAY ON WHEN CAR IGNITION IF OFF AND ACCESSORY IS ON. DOME LIGHTS STAY ON WHILE DRIVING AND BACKING UP WHICH IS VERY DANGEROUS IN NIGHTTIME CONDITIONS.

06/17/2015
Components: UNKNOWN OR OTHER
Incident Date: 02/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

AFTER SHUTTING THE DRIVER SIDE DOOR THE DOOR AJAR LIGHT REMAINED ON. AFTER SHUTTING IT AGAIN IT WENT OFF. OVER THE PAST COUPLE OF MONTHS THE PROBLEM GOT WORSE AND NOW THE DOOR AJAR LIGHT STAYS ON ALL THE TIME. THE DOOR ARE UNABLE TO BE LOCKED, BECAUSE THEY JUST UNLOCK THEMSELVES BECAUSE THE KEYS ARE IN THE IGNITION. THIS IS A SAFETY HAZARD FOR MY WIFE WHO WORKS IN POSSIBLY DANGEROUS AREAS AND CANNOT LOCK HER DOORS AT STOP LIGHTS OR STOP SIGNS.

06/17/2015
Components: SERVICE BRAKES
Incident Date: 05/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

WHILE ATTEMPTING TO STOP THE VEHICLE A HISSING NOISE BEGUN TO COME FORM THE BRAKES AS I PUSHED ON THE PEDAL. THE CAR STOPPED, BUT THE PEDAL FELT SPONGY AND I HAVE TO PUSH ON IT HARDER THAN NORMAL TO GET THE CAR TO STOP. HAVE NOT HAD AN ISSUE WHERE I COULD NOT STOP, BUT I AM AFRAID I MIGHT LOSE MY BRAKES EVENTUALLY.

06/16/2015
Components: STRUCTURE
Incident Date: 05/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5BB******
Summary

MY DOOR LATCH ON MY 2011 FORD EDGE WONT SECURE PROPERLY. SINCE IT WONT SECURE, MY DOORS WONT LOCK. MY 5 YEAR OLD OPENED DOOR WHILE VEHICLE MOVING TO GET BAG UNSTUCK. IT IS A SAFETY HAZARD. THE DINGER GOES OFF CONTINUOUSLY WHILE DRIVING AND INSIDE LIGHTS REMAIN ON, WHICH CAN USE BATTERY....UPDATED 07/30/15 *BF UPDATED 9/23/2015 *JS

06/16/2015
Components: SERVICE BRAKES
Incident Date: 06/08/2015
Crash: No
Fire: No
Summary

THE BRAKE PEDAL BECAME AS HARD AS A ROCK TO PRESS TO GET THE CAR TO STOP WHILE DRIVING ABOUT 20-30 MPH IN HIGHWAY STOP AND GO TRAFFIC. FINALLY WHEN THE CAR STOPPED IT CONTINUED TO HAPPEN UNTIL I REACHED MY DESTINATION. MY AIR CONDITIONING WAS RUNNING AT THE TIME OF THE INCIDENT, WHEN I GOT BACK IN THE CAR I TURNED OFF THE AIR AND THE ISSUE DIDN'T HAPPEN AGAIN FOR ANOTHER 3 DAYS, AGAIN THE AIR WAS ON. THINKING IT WAS DUE TO THE AIR CONDITIONING I REALLY DIDN'T THINK TOO MUCH OF IT AND WOULD TAKE IT IN WHEN I HAD THE TIME, UNTIL IT HAPPENED WITHOUT THE AIR ON. NOW IT HAPPENS CONSISTENTLY. I HAVE ALSO STARTED TO HEAR A HISSING NOISE EVERY TIME I STEP ON THE BREAKS. I CALLED FORD THEY SAID IT COULD BE THE BRAKE BOOSTER WHICH IS COVERED UNDER EXTENDED WARRANTY BUT THEY WON'T KNOW UNTIL THEY RUN THE DIAGNOSTIC.

06/15/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 06/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4BB******
Summary

DOOR AJAR LIGHT STAYS ON REGARDLESS OF HOW MANY TIMES I CLOSE THE DOOR. THE DOOR IS CLOSED BUT THE SENSOR STAYS ON AND THE LIGHT INSIDE THE CAR WILL NOT TURN OFF (DUE TO THE CAR THINKING THE DOOR IS OPEN)--NOT SURE IF THE DOOR DOES NOT CLOSE ALL THE WAY. SEEMS UNSAFE TO DRIVE WITH THE CAR THIS WAY SINCE I DON'T KNOW IF IT IS SECURELY CLOSED.

06/15/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 06/14/2013
Crash: No
Fire: No
Summary

MULTIPLE INCIDENTS AFTER REPAIR OF DOOR AJAR SWITCH/SENSOR WILL NOT RECOGNIZE THAT THE DOOR IS ACTUALLY CLOSED EVEN THOUGH THE DOME LIGHTS STAY LIT AND THE CAR GIVES A WARNING.

06/15/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES
Incident Date: 06/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

DOOR AJAR LIGHT STAYS ON. THIS CAUSES ALL DOME LIGHTS TO STAY ON, AT NIGHT IMPAIRS VISION WHEN BACKING UP. MAKES DRIVING VERY UNSAFE FOR FIRST FEW YARDS, DOME AND MAP LIGHTS THEN GO OFF. THIS IS VERY UNSAFE AND I HAVE HAD ONE LATCH REPLACED. NOW ANOTHER IS DOING IT. FORD DEALER REFUSED TO FIX IT AGAIN, WILL COST ABOUT $300.00 EACH TIME. I FEEL FORD HAS KNOW OF THIS PROBLEM FOR SOME TIME AND SHOULD FIX ALL DOORS ON MODELS AFFECTED, OR FIND SOLUTION TO HAVING LIGHTS STAY ON INSTEAD OF JUST THE WARNING LIGHT. I'M GOING TO TAPE OVER MY MAP LIGHTS UNTIL TRADE IN, AND WILL NOT BUY ANOTHER FORD PRODUCT IF THEY DON'T PROVIDE A SAFE SOLUTION AT THEIR COST. ...UPDATED 07/30/15 *BF UPDATED 9/23/15 *JS

06/14/2015
Components: ELECTRICAL SYSTEM,SEAT BELTS
Incident Date: 06/02/2015
Crash: No
Fire: No
Summary

ALL DOORS ARE CLOSED BUT "DOOR AJAR" NOTIFICATION IS PRESENT PROHIBITING DOORS FROM LOCKING AND INTERIOR LIGHTS FROM DIMMING. THIS IS A SAFETY ISSUE WHEREBY THE INTERIOR LIGHTS ARE DISTRACTING DURING NIGHT-TIME DRIVING.

06/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6BB******
Summary

EDGE DRIVERS DOOR AJAR, AND ITS NOT. DOORS DON'T LOCK, THEY THINK THE DOOR IS OPEN, INSIDE LIGHTS STAY ON.

06/12/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/12/2015
Crash: No
Fire: No
Vehicle Identification Number: VIN: 2FMDK3******
Summary

DOOR AJAR AND INTERIOR LIGHTS REMAIN ON EVEN WHEN DOOR IS CLOSED . INTERIOR LIGHTS STAY ON WHILE DRIVING CAUSING IT DIFFICULT TO SEE ALSO RUNS THE BATTERY DOWN . CONTINUING LIGHTS MAKE IT A HAZARD FOR THE DRIVER AND OTHER DRIVERS

06/11/2015
Components: ELECTRICAL SYSTEM,STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 06/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR OPEN WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE ALL FOUR DOORS FAILED TO LOCK WHEN THE VEHICLE WAS OPERATED. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE DOOR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

06/08/2015
Components: POWER TRAIN
Incident Date: 06/04/2015
Crash: No
Fire: No
Summary

MY WIFE AND I WERE DRIVING WITH OUR TWO YOUNG CHILDREN (4-YEAR-OLD, AND SIX MONTHS) OUR 2011 FORD EDGE AND WITHOUT ANY NOTICE, THE CAR JERKED FORWARD AND WE LOST ALL POWER IN THE ACCELERATOR. FORTUNATELY, I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD WITHOUT GETTING IN AN ACCIDENT, BUT WAS ALMOST REAR-ENDED BY THE CAR BEHIND ME. THE POWER TRAIN WRENCH WAS FLASHING AND SAID TO CONSULT THE MANUAL, SO WE DID. FOLLOWING THE INSTRUCTIONS, I SHUT THE CAR OFF AND RESTARTED IT. IT TOOK A LOT LONGER TO TURN OVER, BUT IT EVENTUALLY DID. WE CALLED OUR DEALERSHIP AND THEY SAID THAT I COULD BRING THE CAR IN TODAY (FOUR DAYS LATER). THE EDGE DID THIS TWO MORE TIMES OVER THE WEEKEND SO I GOOGLED THE ISSUE AND FOUND THIS SITE. I PRINTED OFF THE FIRST FOUR PAGES OF COMPLAINTS AND TOOK IT WITH ME TO THE DEALERSHIP. THEY WOULDN'T EVEN LOOK AT IT. THEY TOLD ME THAT "HAD TO RECREATE THE ISSUE" OR THEY WOULDN'T BE ABLE TO DO ANYTHING TO FIX IT. THEY PROPOSED THAT I LET THEM KEEP THE VEHICLE FOR FIVE DAYS AND LET THEM TRY IT EVERY DAY. ABSOLUTELY NOT. WITH ALL THESE DOCUMENTED ISSUES AND FORD BEING UNWILLING TO DO ANYTHING ABOUT IT UNLESS IT HAPPENS TO THEM, IF THEY CAN'T GET IT TO HAPPEN TODAY, WE WILL BE DONE WITH FORD FOREVER. I'M HIGHLY DISTURBED BY THE AMOUNT OF ISSUES THAT ARE CLEARLY DOCUMENTED HERE WITHOUT ANY KIND OF RECALL OR, AT MIMIMUM, GUIDANCE GIVEN TO FORD TECHS ABOUT THIS ISSUE.

06/08/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1BB******
Summary

THE DRIVER'S DOOR AJAR ALERT AND CHIME SHOWS UP WHEN THE DOOR IS CLEARLY CLOSED TIGHTLY. THE DOME LIGHT STAYS ON.

06/08/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 05/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR LATCH ASSEMBLY MALFUNCTIONED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE PREVENTED THE DOORS FROM LOCKING AND UNLOCKING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

06/08/2015
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC9BB******
Summary

THE FIRST TIME THE PROBLEM OCCURRED I WAS DRIVING DOWN A STREET AND HAD SLOWED TO MAKE A LEFT TURN INTO A RETAIL ESTABLISHMENT. JUST AS I MADE THE TURN THE VEHICLE SHUDDERED SLIGHTLY AND IMMEDIATELY LOST FORWARD MOMENTUM - IT WAS LIKE THE VEHICLE WAS IN NEUTRAL - I HAD NO ACCELERATION. A WRENCH APPEARED ON MY DRIVER'S DISPLAY. I WAS ABLE TO PULL TO A STOP AND I SHUT THE VEHICLE OFF. AFTER SEVERAL MINUTES I ATTEMPTED TO START THE VEHICLE. IT TOOK SEVERAL SECONDS LONGER THAN NORMAL FOR THE VEHICLE TO START BUT IT DID. THE SECOND OCCURRENCE HAPPENED IN MY WORK PARKING LOT. I HAD BACKED MY VEHICLE OUT OF MY PARKING PLACE AND JUST AS I STARTED TO ACCELERATE THE VEHICLE SHUDDERED SLIGHTLY AND I AGAIN LOST ANY ACCELERATION. I TURNED THE VEHICLE OFF AND RESTARTED IMMEDIATELY. AGAIN, IT LOOK SLIGHTLY LONGER THAN NORMAL FOR THE VEHICLE TO START. THE THIRD TIME I WAS DRIVING 55 DOWN A ROAD WHEN THE VEHICLE SUDDENLY LOST MOMENTUM. SAME DEAL WITH LIMPING TO THE SIDE OF THE ROAD, PRAYING THIS TIME THAT NOTHING WAS COMING AS THE VEHICLE WAS ONLY HALF OFF THE ROAD. IT STARTED WITH EFFORT. IN EACH OCCURRENCE THE WRENCH APPEARED. THIS HAS ALL HAPPENED OVER A PERIOD OF 13 DAYS. I CONTACTED A LOCAL FORD DEALERSHIP SATURDAY AND DESCRIBED THE PROBLEM OVER THE PHONE. THE MECHANIC SAID HE WAS VERY FAMILIAR WITH THE PROBLEM - THAT IT WAS THE THROTTLE BODY. I DECIDED TO DO SOME ONLINE RESEARCH AND DISCOVERED COMPLAINT AFTER COMPLAINT DESCRIBING THE SAME PROBLEM. I'M VERY DISAPPOINTED IN FORD FOR NOT MAKING THIS PROBLEM MORE OF A PRIORITY. DOES THERE NEED TO BE A LOSS OF LIFE BEFORE SOMETHING IS DONE? WE WILL BE DRIVING SEVERAL STATES AWAY IN JUST A FEW WEEKS AND I HAVE ABSOLUTELY NO CONFIDENCE IN MY VEHICLE. I CERTAINLY DON'T WANT TO BE TRAVELING 75 MILES AN HOUR ON A FREEWAY WHEN MY VEHICLE SUDDENLY DECIDES IT DOESN'T WANT TO COOPERATE. VERY, VERY DISAPPOINTING. *TR

06/07/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 10/08/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

THE DOOR LATCH SENSOR MALFUNCTIONS INDICATING THAT THE DOOR IS AJAR. DOORS WILL NOT LOCK NEITHER MANUALLY NOR ELECTRONICALLY. THE LF DOOR LATCH HAS BEEN REPLACED 10/12, RF LATCH REPLACED 11/13.(BOTH REPLACED UNDER WARRANTY FOR MALFUNCTION) 9/14 THE RF LATCH AGAIN MALFUNCTIONED, AND WAS LUBRICATED AT A DEALER TO RESOLVE PROBLEM. AGAIN AT 5/15 THE LATCH AGAIN MALFUNCTIONED AND WAS INSPECTED. TO THIS DAY IT CONTINUES TO MALFUNCTION. I WAS ADVISED AT THE DEALERSHIP TO WAIT UNTIL UPDATED LATCHES ARE PRODUCED. MEANWHILE, THE DOORS WILL NOT LOCK WHEN DRIVING. WHEN A NEW DESIGN LATCH IS AVAILABLE, I WILL BE REQUIRED TO PAY FOR A REPLACEMENT LATCH BECAUSE THE MILEAGE AND CAR ARE BEYOND WARRANTY.

06/07/2015
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 06/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9BB******
Summary

DOOR LATCH FAILS SO DOOR AJAR LIGHT STAYS ON, ALONG WITH INSIDE DOME LIGHTS. DOME LIGHT STAY ON WHEN DRIVING CAUSING DIFFICULTY IN DRIVING AT NIGHT. THIS IS A REPEATED FAILURE. COST $149 TO FIX JAN 2015, NOW HAS FAILED AGAIN

06/05/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 04/01/2015
Crash: No
Fire: No
Summary

MY SAFETY ISSUE IS WITH MY FORD EDGE 2011 DOOR AJAR SENSOR. IT'S GOTTEN WORSE IN THE PAST COUPLE OF MONTHS. THE DOORS STAY UNLOCK, DASH BOARD WARNING DISPLAY KEEPS POPPING UP, DOOR DISPLAY STAYS LIT AND THE INTERIOR LIGHT STAYS ON WHICH IS HAZARDOUS AT NIGHT. FORD HAS HAD THIS PROBLEM WITH MANY OF IT'S VEHICLES FOR A LONG TIME BUT DOES NOT SEEM TO BE VERY INTERESTED IN FIXING IT OR RECALLING. I CALLED FORD CUSTOMER SERVICE DIVISION AND SPOKE TO ANGELA KEEVIS (REGIONAL CUSTOMER SERVICE MANAGER) TO HAVE FORD HANDLE THIS ISSUE AS A RE-CALL B/C MANY OF THE EDGE MODELS ARE HAVING THIS ISSUE. SHE CONFIRMED THAT THERE ARE NO RECALLS AT THIS TIME AND THAT FORD WILL NOT BE ABLE TO HELP OUT TO REIMBURSE THE COST OF THE FIX EITHER AND SHE WAS SORRY AT THIS TIME. THE ONLY THING SHE TOLD ME IS TO PUT MY COMPLAIN ONLINE. THE ONLY THING THAT THEY COULD DO IS CALL YOU BACK AFTER YOU HAD SETUP AN APPOINTMENT WITH YOUR DEALER TO HAVE IT FIXED AND TO MAKE SURE IT ALL WENT WELL. I DO HOPE FORD WILL TAKE THIS ISSUE SERIOUS AND HAVE A RECALL DONE B/C THIS ISSUE COULD OCCUR AT ANY TIME. AGAIN SAFETY ISSUES ARE DOORS BEING UNLOCKED WHILE DRIVING AND INTERIOR LIGHTS STAYS ON AND IT COULD BE HAZARDOUS WHEN TRYING TO DRIVE AT NIGHT. DOES FORD NEED TO HAVE A FATAL ACCIDENT BEFORE THEY COULD RECALL A KNOWN ISSUE????????

06/05/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC7BB******
Summary

DOOR AJAR WARNING LIGHT STAYS ON AFTER CLOSING THE DRIVERS DOOR. (IN MY CASE, RIGHT NOW THE DRIVERS DOOR IS THE ONLY DOOR EXPERIENCING THIS PROBLEM. HOWEVER I IMAGINE ANY DOOR WITH A FAULTY SENSOR WILL GENERATE THE SAME CONDITION) THIS PREVENTS THE DOORS FROM AUTOMATICALLY LOCKING, OR FOR THAT MATTER THEY CANNOT BE LOCKED AT ALL. ALSO THE INTERIOR LIGHTS STAY ON. THERE IS NO WAY TO OVERRIDE THIS. THIS IS POTENTIALLY A SERIOUS SAFETY ISSUE BOTH BECAUSE THE DOORS WILL NOT LOCK AND THE INSIDE LIGHTING MAY INTERFERE WITH VISIBILITY. FROM RESEARCH, THIS IS A WIDESPREAD PROBLEM THAT FORD NEED TO ADDRESS.

06/04/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR LATCH ASSEMBLY FAILED. THE FAILURE CAUSED THE DOOR AJAR LIGHT TO ILLUMINATE AND PREVENTED THE DOORS FROM LOCKING. WHEN THE CONTACT ATTEMPTED TO FORCE CLOSE THE LOCKS, THEY POPPED BACK UP. THE MANUFACTURER STATED THAT THE FAILURE WAS LOCATED WITHIN THE FRONT DRIVER SIDE DOOR ON THE MASTER SWITCH. THE MANUFACTURER FURTHER STATED THAT THE DOOR LATCH ASSEMBLY WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 40,000.

06/03/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5BB******
Summary

WHILE DRIVING, CAR LOST ALL POWER ON HIGHWAY, GAS PEDAL UNRESPONSIVE, PULLED OVER, RESTARTED CAR, RAN AS NORMAL. HAPPENED A COUPLE OF TIMES BEFORE, SOME WITH ENGINE WARNING, SOME WITHOUT. SUSPECTED THROTTLE BODY. CONTACTED FORD, WAS STATED NO RECALLS FOR THE EDGE ON THIS ISSUE. PURCHASED A NEW THROTTLE BODY AND INSTALLED. NO MORE PROBLEMS.

06/03/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 04/14/2015
Crash: No
Fire: No
Summary

THE DRIVER SIDE DOOR LATCH NOT WORKING PROPERLY INDICATES THE DOOR IS OPENED WHEN IT IS CLOSED. THERE FOR THE DOME LIGHT STAYS ON TILL THE CAR REACHES 20 MILES PER HOUR OR ABOUT A CITY BLOCK WITCH MAKES IT HARD TO DRIVE AND COVER THE DOME LIGHT AT NIGHT SO U CAN SEE OUT THE WINDSHIELD SO NOT TO BE BLINDED BY THE LIGHT .

06/01/2015
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 03/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT AND DOME LIGHT ILLUMINATED CONTINUOUSLY. THE CONTACT MENTIONED THAT THE DOORS FAILED TO LOCK WHILE THE VEHICLE WAS IN MOTION. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

06/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND THE DOOR LOCKS UNLOCKED INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

06/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5BB******
Summary

PLEASE CONSIDER REVIEWING THIS ISSUE. ELECTRICAL CONTACT ON DOOR LATCH DOES NOT SENSE THAT THE DRIVERS SIDE DOOR IS PROPERLY SHUT. DOOR WILL NOT LOCK, DOME LIGHT WILL NOT GO OUT, AS A WOMAN I REALLY DON'T WANT PEOPLE TO SEE THAT I AM ALONE AND FEMALE WHEN DRIVING AT NIGHT OR WAITING...ESPECIALLY WHEN I AM UNABLE TO LOCK THE DOOR. DOOR AJAR INDICATOR STAYS ON, CONDITIONING YOU TO IGNORE IT. DRIVING WITH THE DOME LIGHT ON IS ILLEGAL AND AN UNSAFE PRACTICE. THIS IS AN EXTREMELY DANGEROUS CONDITION AND I'M CERTAIN THAT THIS "KNOWN DEFECT" HAS ALREADY RESULTED IN LOSS OF LIFE. ADDITIONALLY, I TOOK MY VEHICLE TO MY LOCAL FOR DEALER AND THEY REPAIRED IT IN MAY OF 2014 FOR $375.00. IT WORKED FOR 3 MONTHS AND THEN THE DEFECT RETURNED. I BROUGHT IT BACK AND THEY SAID SINCE THEY DID NOT REPLACE THE PART ( THEY ONLY CLEANED THE ELECTRICAL CONTACTS) IT WAS NOT UNDER WARRANTY.

06/01/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 04/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXBB******
Summary

THE DOME LIGHT STAYS ON, NIGHT TIME DRIVING HAZARD. FALSE DOOR AJAR PREVENTS DOORS FROM LOCKING WHILE TRAVELING ON HIGHWAY. DOORS WON'T LOCK MAJOR SAFETY ISSUE.

05/31/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/31/2015
Crash: No
Fire: No
Summary

THE DRIVER DOOR AJAR LIGHT IS ALWAYS ON, IT WON'T SHUT OFF. SAME WITH INTERIOR LIGHTS BECAUSE OF THIS. IT NEEDS TO BE RECALLED.

05/30/2015
Components: SERVICE BRAKES
Incident Date: 05/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

WHEN PRESSING ON THE BRAKES THE PEDAL FELT HARD AS IF THE POWER SYSTEM HAD FAILED AND I WAS TRYING TO BRAKE WITH THE ENGINE OFF. I HAD TO PRESS EXTREMELY HARD TO GET THE CAR TO STOP BEFORE HITTING THE VEHICLE IN FRONT OF ME. I SEARCHED ONLINE AND HAVE FOUND THIS IS HAPPENING TO A LOT OF EDGE OWNERS. I BELIEVE THIS IS A SAFETY ISSUE AND THAT THE BRAKE BOOSTERS SHOULD BE RECALLED.

05/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC3BB******
Summary

THE DRIVER DOOR AJAR ALERT WOULD NOT GO OFF AND NEITHER WOULD THE INTERIOR LIGHTS EVEN THOUGH THE DOOR WAS SHUT. THE LIGHTS WOULD STAY ON WHILE DRIVING AND THE DOORS WOULD NOT LOCK ONCE I STARTED DRIVING EITHER SINCE IT WAS SAYING THE DRIVER DOOR WAS OPEN. I'M WAITING FOR THE BATTER TO JUST DIE SINCE MY INTERIOR LIGHTS STAY ON FOR A LONG TIME AFTER I SHUT AND LOCK MY DOORS BECAUSE THE DRIVER DOOR AJAR ALERT NEVER GOES OFF. I'VE CALLED MULTIPLE DEALERSHIPS AND THEY WON'T COVER IT BECAUSE THERE IS NO RECALL ON IT. THERE NEEDS TO BE A RECALL ON THIS ISSUE BECAUSE I DON'T KNOW IF MY DOOR IS EVERY REALLY SHUT, MY INTERIOR LIGHTS WILL ONLY GO OFF AFTER I'VE BEEN DRIVING FOR A FEW MINUTES AND THE DOORS WON'T EVEN LOCK RIGHT!

05/26/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 05/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AK7BB******
Summary

WHILE DRIVING DOWN INTERSTATE 95 IN VIRGINIA, A WARNING POPPED UP ON MY DASHBOARD, AS THE WARNING POPPED UP MY VEHICLE LOST ALL ACCELERATION, AND I WAS UNABLE TO MAINTAIN A SAFE HIGHWAY SPEED. THE ONLY THING I COULD DO WAS STOP MY VEHICLE ON THE SIDE OF THE ROAD. I SHUT THE VEHICLE OFF AND STARTED IT BACK UP, TO TRY AND MOVE IT TO A SAFER LOCATION, IN WHICH THE VEHICLE CONTINUED TO LOSE ALL POWER. I FINALLY MADE IT TO A SAFE LOCATION OFF OF THE INTERSTATE. I HAD A TOW TRUCK BRING ME TO A LOCAL FORD DEALERSHIP WHERE I WAS TOLD IT WAS THE THROTTLE BODY WHICH CAUSED THE ISSUE IN THE CAR. I DID SOME RESEARCH ONLINE AND FOUND THAT THERE ARE MANY REPORTS OF THIS HAPPENING IN FORD VEHICLES. THIS COULD HAVE BEEN A LOT WORSE IF MY MOTHER AND FATHER IN LAW WERE NOT TRAVELING BEHIND MY VEHICLE. MY FAMILY COULD HAVE BEEN KILLED BECAUSE OF THIS MALFUNCTIONING PART. FORD HAS NO REPORTS OF THIS WITH THEIR NEWER MODEL VEHICLES NOR DO THEY WARN THEIR CUSTOMERS ON WHAT COULD HAPPEN IF THE THROTTLE BODY MALFUNCTIONS. FORD HAS A RESPONSIBILITY TO THEIR CUSTOMERS TO WARN THEM ABOUT THIS PART.

05/26/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 05/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

DRIVERS SIDE DOOR AJAR LIGHT ON. INTERIOR LIGHTING WILL NOT TURN OFF. USER CAN'T LOCK DOORS WHILE DRIVING. DOME LIGHT STAYS ON DRAINING BATTERY.

05/25/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC0BB******
Summary

THE DRIVER DOOR LATCH SENSOR (DRIVER DOOR AJAR) WILL NOT GO OUT AFTER CLOSING THE DOOR. THE INTERIOR LIGHTS STAY ON AND THE DOORS WILL NOT LOCK BECAUSE OF IT. THIS IS A SAFETY ISSUE SINCE ANYONE COULD JUST WALK UP AND OPEN YOUR DOOR SINCE IT WILL NOT LOCK. I HAD THE SAME ISSUE WITH MY 2008 EDGE THIS IS A KNOWN PROBLEM THAT HAS BEEN GOING ON FOR YEARS WHY IS NOTHING GETTING DONE ABOUT THIS TO MAKE THEM PUT A RECALL OUT FOR THE PROBLEM?

05/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

THE DOOR AJAR LIGHT REMAINS ON WHEN THE DOOR IS CLOSED. CURRENTLY THIS IS THE 3RD TIME THIS HAS OCCURRED. THE FIRST WAS THE DRIVER DOOR WHICH OCCURRED IN DECEMBER OF 2012. THE LATCH WAS REPLACED BY THE LOCAL DEALER UNDER WARRANTY. THE SECOND OCCURRENCE TOOK PLACE IN SEPTEMBER OF 2014. THIS TIME THE DRIVER SIDE PASSENGER DOOR MALFUNCTIONED. THE LATCH WAS REPLACED AT OWNERS EXPENSE. CURRENTLY THE DRIVER DOOR AGAIN IS MALFUNCTIONING. EACH TIME THE DOOR IS CLOSED THE DOOR AJAR LIGHT REMAINS ON. AFTER REPEATED ATTEMPTS OF CLOSING THE DOOR THE LIGHT MAY OR MAY NOT GO OUT. WHEN ON THE INTERIOR LIGHTS WILL REMAIN ON. THIS SEEMS TO BE A COMMON OCCURRENCE WITH THE FORD EDGE ESPECIALLY THE 2011 MODELS.

05/22/2015
Components: UNKNOWN OR OTHER
Incident Date: 09/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

TELL US WHAT HAPPENED: TO WHOM IT MAY CONCERN: MY VEHICLE DOES NOT RECOGNIZE WHETHER MY DOOR IS OPENED OR CLOSED. I AM ALWAYS CONCERNED THAT EVEN SHUTTING IT MAY LEAD TO ISSUES BECAUSE THE ALERT IS SAYING ITS NOT IS NOT CLOSED. WILL MY DOOR RADOMLY OPEN ON THE HIGHWAY? IF IM IN AND ACCIDENT WILL I BE THROWN OUT OF THE CAR? I HAVE CONTACTED THE FORD DEALERSHIP AND EVEN PUT MY CAR IN THE SHOP THREE. THEY GAVE A TEMPORARY FIX AND REALLY SAID THERE WAS NOTHING THEY COULD ABOUT IT AND THE VEHICLE NEEDED TO BE RECALLED IN ORDER THEM TO LOOK IN TO THE ISSUE. MY GIRLFRIEND PURCHASE THE CAR AT THE SAME TIME AND SHE IS HAVING THE SAME ISSUE WITH NOT ONLY HER DRIVERS DOOR BUT HER PASSENGER DOORS WHICH COULD ENDANGER HE CHILDREN. PLEASE DO SOMETHING ABOUT THIS. WE ARE AFRAID THAT THIS ISSUE COULD POTENTIALLY HURT ALOT OF PEOPLE

05/20/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 05/18/2015
Crash: No
Fire: No
Summary

THE DOOR AJAR SENSOR WILL NOT ALLOW THE DOOR TO BE LOCKED WHILE IN MOTION. ADDITIONALLY, IT WILL FORCE THE INTERIOR LIGHT TO REMAIN ILLUMINATED AFTER REMOVING THE KEY WHICH THEN DRAINS THE BATTERY REQUIRING CONSTANT ROADSIDE ASSISTANCE.

05/19/2015
Components: LATCHES/LOCKS/LINKAGES,SERVICE BRAKES
Incident Date: 05/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC8BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT DRIVER SIDE DOOR OPEN WARNING LIGHT ILLUMINATED. AS A RESULT, THE CONTACT DISCOVERED THAT THE FRONT DRIVER SIDE DOOR FAILED TO LATCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. IN ADDITION, WHEN THE VEHICLE WAS TAKEN IN FOR INSPECTION, THE TECHNICIAN DISCOVERED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT AFTER THE VEHICLE WAS REPAIRED, WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL BECAME DIFFICULT TO ENGAGE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 5,000.

05/19/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4GCXBB******
Summary

OPEN OR CLOSE DOORS SENSORS DEFECTIVE. HAPPENS IN ALMOST ALL FORD EDGE VEHICLES.

05/18/2015
Components: STRUCTURE
Incident Date: 04/17/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WOULD NOT CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

05/17/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC3BB******
Summary

THE DOOR AJAR LIGHT ON DRIVER SIDE DOOR REMAINS ON INTERMITTENTLY. OCCASIONALLY AFTER REPEATED SHUTTING OF THE DOOR IT WILL GO OFF. THE AIR BAGS ARE EFFECTED. I UNDERSTAND THEY WILL NOT DEPLOY IF THIS LIGHT REMAINS ON.

05/17/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 04/01/2014
Crash: No
Fire: No
Summary

WHILE DRIVING ON MULTIPLE OCCASIONS THE CAR WOULD STALL AT HIGHWAY SPEEDS. ABSOLUTELY NO ACCELERATION AND RAPID SPEED DECREASE MADE IT A VERY HAZERDOUS SITUATION ON THE INTERSTATE OR HIGHWAY. SEVERAL OCCASIONS TGE VEHICLE STALLED WHILE CROSSING AN INTERSECTION OF HIGHWAY DURING RUSH HOUR. ALMOST BEING REAR ENDED BY A SEMI GOING 60MPH AT ONE POINT IN TIME AS WELL. OUR 2011 FORD EDGE SEL HAD A BAD THROTTLE BODY AND WAS NOT COVERED UNDER THE POWER TRAIN WARRANTY. I CONSIDER THIS A MAJOR SAFETY ISSUE AS IT HAS BEEN REPORTED BY MULTIPLE PEOPLE AND IS ALL OVER THE INTERNET. 2012+ WAS RECALLED FOR THE SAME ISSUE BUT NOT OUR 2011...

05/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

A RIGHT FRONT DOOR AJAR WARNING IS REPORTED BY THE VEHICLE, BUT THE DOOR IS COMPLETELY SHUT - HAVE TO SLAM DOOR MULTIPLE TIMES TO GET WARNING TO GO OFF - OVERHEAD LIGHTS WILL RANDOMLY COME AS A RESULT WHICH AFFECTS YOUR ABILITY TO SEE TRAFFIC AT NIGHT - THIS PROBLEM IS STILL ON GOING ON A DAILY BASIS - THE REPORTED COST OF REPAIR IS $300 TO $500 FOR A PROBLEM THAT SHOULD NOT BE HAPPENING.

05/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC3BB******
Summary

THE "DOOR AJAR" MESSAGE COMES ON WHEN THE DRIVER'S SIDE DOOR IS COMPLETELY CLOSED. I CANNOT LOCK THE DOORS WHEN THIS MESSAGE IS DISPLAYED. THIS IS A VERY SERIOUS SAFETY FEATURE, OCCUPANTS OF THE VEHICLE COULD BE SUBJECT TO A CAR JACKING ETC.. ALSO, THE INTERIOR LIGHT STAYS ON WHEN THE MESSAGE IS DISPLAYED CAUSING MY BATTERY TO DRAIN, I HAD TO PURCHASE A NEW ONE $102 WHICH I SHOULD BE REIMBURSED FOR. THERE SHOULD BE A RECALL ON THIS PROBLEM CONSIDERING THE DRIVER AND OCCUPANTS SAFETY IS COMPROMISED.

05/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1BB******
Summary

DRIVER DOOR AJAR COMES ON WHEN DOOR HAS NOT BEEN USED. THIS PREVENTS THE DOOR FROM BEING LOCKED AND IS THEREFORE A MAJOR SAFETY ISSUES. THERE ARE MULTIPLE INTERNET REPORTS.

05/14/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9BB******
Summary

OUR FAMILY WAS DRIVING ON A HEAVILY TRAVELED BRIDGE AT 40MPH AND THE VEHICLE IMMEDIATELY LOST ALL POWER AND IDLED ROUGHLY, FORCING US TO TRAVEL ON THE BRIDGE AT JUST A FEW MILES AN HOUR WITH OUR FOUR-WAY FLASHERS ON UNTIL WE REACHED THE SIDE OF THE ROAD. A WRENCH APPEARED ON THE COMPUTER SCREEN WITH THE MESSAGE AWD OFF. MY HUSBAND TURNED THE VEHICLE OFF AND THEN BACK ON AND IT RAN FINE UNTIL WE DROVE IT AGAIN AND SAME THING HAPPENED. WE ARE FEARFUL FOR OUR SAFETY AND BEG FORD TO RECALL. I VISITED SEVERAL WEBSITES AND SAW WAY TOO MANY CONSUMERS WITH THIS SAME SERIOUS SAFETY ISSUE. WE ARE GOING TO GET IT EVALUATED BY A MECHANIC TOMORROW AND PRAY THAT WE ARE ABLE TO SAFELY DRIVE IT TO THE GARAGE.

05/13/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC388******
Summary

I WAS DRIVING ON THE INTERSTATE IN MONTGOMERY AL AT 60MPH. IT WAS NOT RAINING, ROUGHLY 78 DEGREES. I HEARD A LOUD POP & THEN GLASS SHOWERED DOWN ON ME. THE SUNROOF SPONTANEOUSLY SHATTERED. THERE WAS NO PRIOR DAMAGE & IT WAS NOT HIT BY ANYTHING. THERE WERE NO CARS AROUND ME NOR DID ANYTHING FALL DOWN ON THE CAR. A HOLE WAS IN THE MIDDLE OF THE SUN ROOF PROTRUDING OUTWARD AND IT WAS SHATTERED EVERY WHERE ELSE. I DO HAVE PICTURES. THE FORD DEALERSHIP STATED THEY HAVE HAD NO ISSUES WITH THIS HOWEVER, I HAVE FOUND OTHER REPORTED CASES. MY INSURANCE WILL BE TAKING CARE OF THIS SINCE FORD BRUSHED IT OFF.

05/11/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 05/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5BB******
Summary

THE DRIVER DOOR LATCH SENSOR (DRIVER DOOR AJAR) WILL NOT GO OUT AFTER CLOSING THE DOOR. THE INTERIOR LIGHTS STAY ON AND THE DOORS WILL NOT LOCK BECAUSE OF IT.

05/09/2015
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 05/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

CAR STALLED TWICE. PREVIOUS COMPLAINT FILED BUT I CALLED AFTER FINDING RECALL NUMBER 10S14. CLALED FORD AND THEY TOLD ME NOT COVERING MY VIN EVEN THOUGH SITUATION IS THE EXACT SAME HAPPENINGS. YOUR REP TOLD ME TO FILE A NEW COMPLAINT BECASUE HE COUD NOT UPDATE THE ONE PREVIOUSLY SUBMITTED; ODI NUMBER 10715241. HE STATED THAT THEY WOULD INVESTIAGE AND PSOSSIBLE ADD MY VIN TO BE COVERED UNDER THIS RECALL.

05/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6BB******
Summary

DRIVER DOOR AJAR NOTIFICATION STAYS ON DESPITE DOOR BEING SECURELY SHUT. VEHICLE DOORS WILL NOT LOCK ONCE CAR STARTS AND MUST LOCK MANUALLY AFTER TURNING ENGINE OFF, LOCKING, AND RESTARTING VEHICLE. CAN NOT USE KEYLESS ENTRY TO LOCK FROM OUTSIDE. CAN NOT LOCK FROM DOOR IF VEHICLE RUNNING, AS THE LOCKS WILL AUTOMATICALLY UNLOCK AFTERWARDS. INTERIOR LIGHT STAYS ON WHEN IN REVERSE AND COMPLICATES ABILITY TO BACK UP AT NIGHT WHILE TRYING TO VISUALIZE OBJECTS/PEDESTRIANS THAT MAY BE BEHIND VEHICLE.

05/08/2015
Components: UNKNOWN OR OTHER
Incident Date: 03/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5BB******
Summary

DRIVERS SIDE "DOOR AJAR LIGHT" STAYS ON WHICH KEEPS THE DOME LIGHTS ON WHICH RESULTS IN A DEAD BATTERY. EVEN DRIVING THE CAR THE "DOOR AJAR LIGHT" STAYS ON.

05/07/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

CAR STALLED THREE TIMES. POWER WENT OFF AND I WAS ALMOST REAR ENDED. TOLD IT'S THE THROTTLE ACCUATOR STUCK OPEN. ERROR 2111, PICTURE OF WRENCH AND NOW ENGINE LIGHT ON. EVEN THOUGH I FOUND THIS ON YOUR WEBSITE FIRD REFUSED TO COVER. MAY OF THE SAME COMPLAINTS ON ALL SOCIAL MEDIA SITES. FORD GAVE ME CASE NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

05/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2015
Crash: No
Fire: No
Summary

THE DRIVER DOOR STATES AJAR EVEN THOUGH IT IS NOT. DOME LAMPS AND WARNING LIGHT. *TR

05/05/2015
Components: STRUCTURE
Incident Date: 02/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

FAULTY DOOR LATCH, DRIVERS DOOR. DOOR AJAR WARNING LIGHT STAYS ON WHEN DOOR IS CLOSED, BECAUSE OF THIS, THE DOME LIGHTS DO NOT GO OFF UNLESS DRIVING AT A CERTAIN SPEED, BUT STAYS ON WHEN BACKING. THIS MAKES IT EXTREMELY DIFFICULT AND DANGEROUS TO DO AT NIGHT TIME BECAUSE THE LIGHTS BLIND YOU. THE DOORS WILL NOT LOCK WITH THE SWITCH, YOU MUST PHYSICALLY PUSH EACH DOOR LOCK PLUNGER DOWN, WHICH IS DIFFICULT TO DO WITHOUT CRAWLING AROUND.I REPLACED THE LATCH THE FIRST TIME UNDER WARRANTY AND NOW IT HAS HAPPENED A SECOND TIME ONLY 13 MONTHS AFTER THE FIRST REPLACEMENT. *TR

05/04/2015
Components: UNKNOWN OR OTHER
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

AFTER CLOSING DRIVER SIDE DOOR DRIVER DOOR AJAR LIGHT COMES ON. THIS PREVENTS THE DOORS FROM LOCKING. SEVERAL ATTEMPTS ARE MADE TO HAVE THIS LIGHT GO OFF BUT IT DOES NOT WORK. *TR

04/30/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC0BB******
Summary

DOOR AJAR LIGHT STAYS ON AND DOORS WILL NOT LOCK. *TR

04/29/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/20/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 2FMDK4JCXBB******
Summary

LAST WEEK I REPORTED A FIRE THAT DESTROYED MY CAR ONLY SECONDS AFTER I SAW SMOKE AND GOT OUT. AFTER READING ALL THE 'DOOR AJAR' COMPLAINTS I WANTED TO ADD THAT I TOO HAD A PROBLEM WITH THE "DOOR AJAR" WARNING HAPPENING OVER THE LAST 6 MONTHS OR SO. IT WASN'T CONTINUOUS, SOMETIMES WHEN I SLAMMED THE DOOR REALLY HARD IT WOULD GO OFF, BUT WHEN LEAVING THE CAR AT NIGHT IN THE DRIVEWAY SOMETIMES I'D HAVE TO SLAM THE DOOR MANY TIMES FOR THE LIGHTS ON THE CAR TO GO OFF. I FOUND THAT IF THE DOOR AJAR WARNING WOULD NOT GO ON WHEN I STARTED IT UP TO DRIVE, IF I PUSHED THE "OK" CONTROL ON THE STEERING WHEEL THE CEILING LIGHT WOULD GO OFF, BUT THE DOOR AJAR RED LIGHTED SYMBOL ON THE DASH WOULD STAY ON. SINCE THE FIRE IN MY CAR WAS DEEMED CAUSED BY AN ELECTRICAL SOURCE BY THE FIRE CHIEF, I WONDER IF THIS ELECTRICAL/SENSOR ISSUE COULD HAVE ANYTHING TO DO WITH IT. I'M SHOPPING FOR A NEW CAR NOW, AND I JUST FOUND THE SAME "DOOR AJAR" PROBLEMS ON THE 2012 - 2014 MODELS OF THE EDGE. HAS ANYONE LOOKED INTO THE RISK OF FIRE FROM THIS ISSUE? IT SEEMS A PROBLEM LIKE THIS GOING ON FOR YEARS IN THE FORD EDGE SHOULD BE A RECALL AND CONSUMERS SHOULD NOT HAVE TO FOOT THE BILL FOR THIS PROBLEM. WHEN DOES THE GOVERNMENT ENFORCE A RECALL ON A PART THAT CONTINUES TO FAIL? THE COMPLAINTS ON THE NHTSB PAGE CAN ONLY BE A SMALL PERCENTAGE OF THE ACTUAL PROBLEMS, SINCE MOST PEOPLE DON'T KNOW ABOUT THE NHTSB OR THIS PAGE TO SUBMIT A COMPLAINT. *TR

04/29/2015
Components: STRUCTURE
Incident Date: 10/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GCXBB******
Summary

DRIVER SIDE DOOR REMAINS "AJAR". (DOOR LATCH ASSEMBLY) LOCKS WON'T LOCK, DOME LIGHTS STAY ON, CAN'T LOCK CAR AND LIGHTS COME ON RANDOMLY DURING THE DAY & NIGHT. I HAVE BEEN TOLD IT IS AN ONGOING ISSUE THAT COULD COST ME $500.00. IF I CAN'T MANUALLY LOCK THE DOORS, THE KIDS CAN GET OUT WHILE DRIVING. SAFETY RECALL IS NECESSARY OR TRADING IN FORD! I HAVE TO PUT TAPE OVER MY DOME LIGHTS SO I CAN BACK OUT OF MY DRIVEWAY IN THE DARK...I CAN'T SEE! *TR

04/29/2015
Components: SERVICE BRAKES
Incident Date: 04/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7BB******
Summary

MY WIFE WAS DRIVING 35 MILES PER HOUR AND TRIED TO BRAKE AND FOUND IT NON RESPONSIVE SO I DEPRESSED THE BRAKE SEVERAL TIMES FOR IT TO STOP. SLOWLY DROVE TO THE FORD DEALERSHIP AND THEY INFORMED ME THERE WAS A RECALL ON THE 2011 EDGE BRAKE BOOSTER. THEY GAVE ME A RENTAL AND SAID THEY WOULD FIX MY CAR AS IT WAS NON DRIVABLE. I JUST HAD THIS CAR SERVICED AT THE FORD DEALERSHIP WITH NO MENTION OF THE POSSIBLE LIFE THREATENING FAULT IN THE BRAKES. I ALMOST WRECKED. THIS IS A SERIOUS PROBLEM HIDDEN FROM US THE OWNERS OF THESE CARS. I TOLD THEM THERE WAS AN AIR NOISE WHEN DEPRESSING THE BRAKE AND THE DEALERSHIP NEW EXACTLY WHAT WAS WRONG. *TR

04/29/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

DOOR AJAR LIGHT STAYS ON AND DOOR WILL NOT LOCK. *TR

04/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE ALL OF THE DOORS WERE CLOSED, THE FRONT DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED. IN ADDITION, THE INTERIOR LIGHTING REMAINED ILLUMINATED. THE FAILURES RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

04/27/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/23/2015
Crash: No
Fire: No
Summary

THIS IS THE 2ND TIME IN 3 YEARS THAT I HAVE HAD AN ISSUE WITH MY DRIVER DOOR SAYING IT IS AJAR WHEN IT IS ACTUALLY CLOSED. IT WON'T LOCK AND THE LIGHTS STAY ON, ALLOWING FOR THE BATTERY TO DRAIN IF LEFT FOR TOO LONG. THE DOOR AJAR LIGHT WILL NOT SHUT OFF UNLESS I REPEATEDLY SLAM THE DOOR UNTIL IT REGISTERS THAT IT IS CLOSED. BESIDES, BEING A SAFETY ISSUE, IT IS HURTING MY SHOULDER BECAUSE I HAVE TO KEEP SHUTTING IT OVER AND OVER UNTIL IT REGISTERS. TWICE I HAVE GONE OUT IN OUR GARAGE AND NIGHT AND FOUND THE ENTIRE CAR LIT UP BECAUSE THE CAR THINKS THE DOOR IS OPEN. AND IT WON'T LOCK AS LONG AS THE CAR THINKS THE DOOR IS OPEN, WHICH CAN ALSO BE A SAFETY ISSUE. THIS IS APPARENTLY A KNOWN ISSUE AS MANY, MANY PEOPLE ON THE INTERNET ARE REPORTING THE SAME ISSUE. THIS IS THE 2ND TIME I'VE HAD MY CAR TO THE DEALER FOR THIS SAME ISSUE! *TR

04/27/2015
Components: STRUCTURE
Incident Date: 02/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 45 MPH, THE DOOR AJAR WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE DOOR AJAR MESSAGE WAS ALSO DISPLAYED ACROSS THE MESSAGE BOARD AND THE INTERIOR LIGHT ILLUMINATED. THE CONTACT HAD TO OPEN AND CLOSE THE FRONT DRIVER SIDE DOOR MULTIPLE TIMES IN ORDER TO STOP THE MESSAGE FROM DISPLAYING AND THE WARNING LIGHT FROM ILLUMINATING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

04/27/2015
Components: STRUCTURE
Incident Date: 02/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

AS I WAS DRIVING ON MULTIPLE OCCASIONS, THE DRIVER DOOR AJAR LIGHT ALONG WITH THE DOME LIGHTS COME ON. ALSO WHEN I FIRST GET IN MANY TIMES THE DOOR AJAR LIGHT COMES ON AND THE DOME LIGHT STAY ON. I HAVE ALSO HAD MY BATTERY DRAIN WHERE WHEN I GOT OUT OF THE VEHICLE THE DOME LIGHTS STAY ON AS IF THE DRIVER DOOR ISN'T SHUT. *TR

04/24/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC0BB******
Summary

DOOR AJAR WARNING. DOORS DO NOT LOCK AUTOMATICALLY NOR WILL THEY LOCK WITH LOCK CONTROL ON DOOR OR WHEN IN MOTION. ONLY POSSIBLE WAY TO LOCK DOORS IS THE REMOTE ON THE KEY WHEN CAR IS STOPPED. *TR

04/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2BB******
Summary

THE DRIVER DOOR IS NOT LOCKING WITH THE DOOR AJAR ALERT ON. FEEL UNSAFE WHILE DRIVING. LEFT THE VEHICLE ON AN AIRPORT PARKING LOT. THE RIVER DOOR AJAR WAS ON EVEN ALL THE DOORS WERE LOCKED. DOME LIGHTS WERE LEFT ON WHILE I WAS GONE FOR SEVERAL DAYS. THE BATTERY WAS COMPLETELY DRAINED WHEN HAD TO CALL SOMEONE FOR HELP. THANK GOD IT HAPPENED AT A SECURE PLACE. *TR

04/24/2015
Components: POWER TRAIN,ENGINE
Incident Date: 04/11/2015
Crash: No
Fire: No
Summary

ON APRIL 11, 2015, THE THROTTLE BODY ASSEMBLY ON THE ENGINE OF MY 2011 FORD EDGE FAILED WHILE IN HEAVY TRAFFIC AT HIGHWAY SPEED ON A 6-LANE HIGHWAY. I WAS TRAVELING IN THE INSIDE LANE WHEN THE FAILURE OCCURRED. THERE WAS NO POWER TO THE ENGINE, AND I COASTED QUICKLY ACROSS 2 LANES TO A RIGHT TURN LANE. FORTUNATELY, EVERYONE REACTED POSITIVELY TO MY EMERGENCY FLASHERS AS I DECELERATED. ON MONDAY, APRIL 13, THE LOCAL FORD DEALERSHIP REPAIRED THE CAR. AFTER RETURNING HOME, I CHECKED THE INTERNET FOR INFORMATION ON THIS FAILURE MODE AND WAS SURPRISED TO READ THAT FORD HAD A COUPLE YEARS EARLIER SETTLED A NHTSA COMPLAINT FOR SEVERAL FORD MODELS THAT EXHIBITED THE PROBLEM MY CAR EXPERIENCED. THE FORD EDGE WAS NOT PART OF THE SETTLEMENT. FURTHER RESEARCH REVEALED OTHER FORD EDGES WITH THE SAME PROBLEM AS MINE. APPARENTLY, FORD WON A PARTIAL SETTLEMENT ON THE THROTTLE BODY ISSUE. THE FAILURE MODE IS AS DANGEROUS AS THE GENERAL MOTORS IGNITION SWITCH FAILURE. BOTH THE GM AND FORD FAILURE MODES RESULT IN THE SAME MANNER ' COMPLETE LOSS OF POWER AND A HOPE TO MAKE IT SAFELY TO STOP. RECOGNIZING THAT OTHERS ARE HAVING PROBLEMS SIMILAR TO ME, SHOULDN'T THE NHTSA REEXAMINE THIS FORD PROBLEM. IN MY CASE I'M JUST THANKFUL MY WIFE WASN'T DRIVING THE CAR. SHE WAS WITH ME WHEN THE FAILURE OCCURRED AND CLAIMED SHE WOULD NOT HAVE KNOWN HOW TO REACT. DO YOU REALLY WANT TO WAIT UNTIL WE HAVE AS MANY DEATHS AS GM EXPERIENCED WITH THEIR IGNITION SWITCH FAILURE BEFORE ACTING? *TR

04/23/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/20/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 2FMDK4JCXBB******
Summary

WHILE DRIVING LESS THAN 5 MPH IN MY DRIVEWAY AND TURNING TO PARK, I NOTICED A THIN STREAM OF SMOKE COMING FROM UNDER THE HOOD ON THE DRIVER'S SIDE, ABOUT 3/4 WAY UP THE HOOD TOWARD THE WINDSHIELD . I STOPPED, TURNED THE CAR OFF AND GOT OUT. WITHIN SECONDS THE CAR WAS FILLED WITH WHITE SMOKE AND THE SAME WHITE SMOKE STARTED POURING OUT ALL SIDES OF THE HOOD AND THE FRONT GRILL, FIRE WAS DROPPING FROM THE ENGINE ONTO THE GROUND, AND WITHIN ABOUT 30 SECONDS THE FRONT OF THE CAR WENT UP IN FLAMES THAT WERE SHOOTING 10-20 FEET INTO THE AIR. 2 MINUTES OF EXITING THE CAR IT WAS FULLY ENGULFED WITH 20-30 FT FLAMES AND THICK SMOKE THE FIRE DEPARTMENT ARRIVED IN ABOUT 5 MINUTES AND PUT THE FIRE OUT. THE CAR WAS COMPLETELY DESTROYED. I NOTIFIED FORD OF THE INCIDENT AND THEY ADVISED THERE WERE NO RECALLS OR SIMILAR PROBLEMS WITH OTHER EDGES. I HAVE PHOTOS OF THE DESTROYED CAR THE DAY AFTER AND ALSO STILL HAVE THE CAR IF THERE'S ANY REASON TO INSPECT IT. *TR

04/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

FORD NEEDS TO RECALL THE DOOR LATCH & AJAR SWITCH ASSEMBLY. THIS IS THE SECOND TIME THIS ASSEMBLY HAS FAILED AND I KNOW NUMEROUS OTHERS WITH FORDS WITH SAME ASSEMBLY THAT HAS FAILED IN OTHER MODELS. WHEN THEY GO BAD YOU DON'T KNOW IF THE DOOR IS SHUT OR OPEN, THE INTERIOR LIGHTS WON'T GO OUT (THUS DRAWING ON THE BATTERY), AND YOU CAN'T TRUST THE SENSOR TO KNOW IF THE DOOR IS SHUT AND LOCKED OR NOT. IT IS A BAD DESIGN FROM THE START WITH THIS PART. IF THEY DON'T WANT TO RECALL EVERY CAR AND REPLACE, THEN THEY NEED TO OFFER AN UNLIMITED WARRANTY THAT THEY WILL FIX FOR FREE IF/WHEN IT DOES FAIL (AND NEED TO REIMBURSE PEOPLE THAT HAVE ALREADY HAD IT FIXED). *TR

04/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5BB******
Summary

DOOR SENSOR AJAR WILL NOT GO OFF. UNABLE TO LOCK YOUR DOORS WHILE SENSOR STATES AJAR . HAS BEEN TO FORD DEALERSHIP MANY TIMES. THE DEALERSHIP HAS SAID IT FIXED ISSUE BUT THE SENSOR WENT BAD AGAIN. HOWEVER, AFTER WARRANTY EXPIRES. THIS NEEDS TO BE RECALLED AND FIXED. IT IS A HAZARD TO YOUR SAFETY NOT TO BE ABLE TO LOCK YOUR DOORS. *TR

04/17/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 04/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC7BB******
Summary

FOR 2 YEARS I'VE HAD PROBLEMS WITH THE TRANSMISSION IN MY FORD EDGE. I'VE HAD IT INTO THE DEALERSHIP MANY TIMES AND THEY'VE MISS DIAGNOSED IT A COUPLE OF TIMES. I WAS DRIVING DOWN A HIGHWAY AND THE TRANSMISSION WENT OUT. NO ACCELERATION, NOTHING. AFTER GETTING TO THE DEALERSHIP THE REVERSE, GEAR 5 & 6 AND CLUTCH WERE DESTROYED WITH ONLY 60,128 MILES ON THE VEHICLE. FORD WILL ONLY ALLOW THE DEALER TO REBUILD THE TRANSMISSION UNDER THE EXTENDED WARRANTY, INSTEAD OF REPLACING IT. MANY OTHERS HAVE EXPERIENCE THIS AT THE SAME AMOUNT OF MILES WITH ESCAPES, SPITFIRES, EXPLORERS AND OTHER EDGES. I AM ASKING FOR YOU TO LOOK INTO THIS FURTHER AND POSSIBLE ISSUE A RECALL. THE INTERNET IS LOADED WITH COMPLAINTS ABOUT THE SAME ISSUES AND VIDEO TO SUPPORT WHAT I HAD HAPPEN. *TR

04/17/2015
Components: STRUCTURE
Incident Date: 01/02/2012
Crash: No
Fire: No
Summary

DOOR AJAR LIGHT COMES ON, DOES NOT ENGAGE CHILD SAFETY LOCKS. TAKES REPEATED TIMES CLOSING THE DRIVER DOOR FOR THE LIGHT TO GO OFF. VEHICLE WAS TAKEN IN ONCE WHILE UNDER WARRANTY, PART WAS REPLACED. STILL HAVE THE SAME PROBLEM AS MANY OTHERS DO WITH THIS VEHICLE.

04/17/2015
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 04/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

DEFECTIVE SENSOR IN DRIVERS DOOR LATCH. DOORS WON'T LOCK WHILE CAR IS IN MOTION AND INTERIOR LIGHTS STAY ON WHILE CAR IS DRIVEN OR AFTER IT IS PARKED. *TR

04/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC4BB******
Summary

DOOR AJAR LIGHT FOR DRIVERS SIDE STAYS ON CONTINUOUSLY EVEN WHEN DOOR IS CLOSED PROPERLY. INTERIOR LIGHTS REMAIN ON UNTIL A CERTAIN SPEED IS REACHED. WHEN VEHICLE IS NOT IN USE THE INTERIOR LIGHTS TURN ON AND OFF AS IF THE DOOR WERE BEING OPENED AND CLOSED. I HAVE REPLACED THE BATTERY ONCE AND HAVE YET TO REPLACE THE DOOR SWITCH. *TR

04/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC7BB******
Summary

DOOR AJAR LIGHT COMES ON. DOOR IS SHUT TIGHT. DOOM LIGHTS STAY ON FOR AWHILE AND DOORS CAN NOT BE LOCKED WHEN CAR IS RUNNING. *TR

04/12/2015
Components: EXTERIOR LIGHTING,STRUCTURE
Incident Date: 09/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC6BB******
Summary

JUST AFTER THE MANUFACTURERS WARRANTY EXPIRED AT 36,000 MILES THE "DRIVER DOOR AJAR" NOTIFICATION CAME ON AND WILL NOT GO OUT. THIS IS AN EXTREMELY COMMON PROBLEM AND WELL KNOWN TO FORD. SAFETY CONCERNS ARE THAT THE LIGHTING WILL NOT GO OUT AND DRIVING AT NIGHT IS SEVERELY HAMPERED AND THE DOORS CANNOT BE LOCKED WHILE THE VEHICLE IS IN MOTION. THE NO-LOCK ISSUE IS A MAJOR PROBLEM WHILE HAVING CHILDREN IN THE CAR...IE, GRANDDAUGHTER. *TR

04/11/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 03/20/2015
Crash: No
Fire: No
Summary

OUR FORD EDGE GIVES US THE DOOR AJAR NOTIFICATION UPON PUTTING THE CAR IN DRIVE AND AT RANDOM TIMES WHEN DRIVING. THE DOORS ARE ALL CLOSED WHEN THIS HAPPENS. THE OVERHEAD LIGHTS COME ON AND WILL NOT TURN OFF AS LONG AS THE DOOR AJAR WARNING IS ON. SOMETIMES, THE PROBLEM CAN BE CORRECTED BY SLAMMING THE DRIVER DOOR A FEW TIMES. OTHER TIMES THEIR SEEMS TO BE NO REMEDY. OTHER THAN BEING EXTREMELY ANNOYING, WE BELIEVE THIS TO BE A SERIOUS SAFETY ISSUE. THE OVERHEAD LIGHTS MAKE IT DIFFICULT TO SEE OUT OF OUR VEHICLE AT NIGHT, AND IF THERE EVER REALLY WAS A DOOR AJAR, WE WOULDN'T KNOW. *TR

04/10/2015
Components: UNKNOWN OR OTHER
Incident Date: 04/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

KEEPING GETTING DOOR AJAR NOTICE WHEN MY DRIVER SIDE DOOR IS CLOSED. ALSO, LIGHTS ON THE INSIDE DO NOT TURN OFF WHEN I AM DRIVING AND TAKE OVER 10 MINUTES TO TURN OFF WHEN VEHICLE IS TURNED OFF AND LOCKED. *TR

04/09/2015
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 02/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR INDICATOR REMAINED ILLUMINATED AFTER THE DOORS WERE CLOSED. AS A RESULT, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND THE AUTOMATIC LOCKS MALFUNCTIONED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO DIAGNOSTIC TESTING WAS PERFORMED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,299.

04/09/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

DOOR AJAR LIGHT COMES ON ALL THE TIME AND PREVENTS DOORS FROM LOCKING ALSO INTERIOR LIGHT STAYS ON.

04/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2014
Crash: No
Fire: No
Summary

FORD EDGE DOOR AJAR LIGHT CONTINUES TO STAY ON. FROM THE RESEARCH I HAVE DONE THIS IS A PROBLEM THIS CAR HAS HAD. THIS SHOULD HAVE A RECALL. *TR

04/08/2015
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Incident Date: 04/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

I WAS DRIVING MY 2011 FORD EDGE ON A BUSY ROAD AND LOST ALL ABILITY TO ACCELERATE. THE ENGINE JERKED, THEN STARTED SHAKING, WRENCH LIGHT CAME ON THE DASH BOARD. I WOULD PUSH THE PEDAL AND NOTHING WOULD HAPPEN. HAD TO ROLL ALONG WITH FLASHERS ON UNTIL I REACHED A PARKING LOT ENTRY TO PULL INTO, AS THERE WAS NO SHOULDER ON THE ROAD I WAS ON. MEANWHILE, CARS WERE SPEEDING UP BEHIND ME AND PASSING MY CAR INTO ON COMING TRAFFIC TO AVOID COLLIDING WITH ME. ONCE IN THE PARKING LOT, I TURNED OFF THE CAR, AND IMMEDIATELY TURNED IT BACK ON (LESS THAN TWO SECONDS LATER), AND EVERYTHING WAS BACK TO NORMAL. TOOK THE VEHICLE DIRECTLY TO THE DEALER AND WAS TOLD BY THEIR SERVICE TECHNICIAN THAT I NEEDED A NEW THROTTLE BODY AND WAS NO LONGER UNDER WARRANTY (VEHICLE HAD 57,000 MILES). *TR

04/08/2015
Components: STRUCTURE
Incident Date: 03/02/2015
Crash: No
Fire: No
Summary

THE DRIVER'S SIDE DOOR CONTINUES TO HAVE A "DOOR AJAR" WARNING LIGHT ON EVEN WHEN THE DOOR IS CLOSED. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON AND THEN SYSTEM TO "BING" ABOUT THE DOOR BEING OPEN WHEN IT IS CLEARLY CLOSED. NOT TO MENTION THE DOORS WON'T LOCK BECAUSE OF IT AND I DON'T KNOW IF THE DOOR IS EVER TRULY OPEN OR IF THE AIR BAG WILL DEPLOY. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AND FIXING THE ISSUE SHOULD NOT COST OWNERS $500!! *TR

04/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

I STARTED GETTING A MESSAGE DRIVER'S DOOR AJAR EVEN THOUGH THE DOOR WAS CLOSED. THIS DID NOT ALLOW THE CAR TO LOCK PROPERLY (TWO BEEPS INSTEAD OF ONE BEEP). ALSO, THE INTERIOR LIGHT DID NOT GO OUT. THIS IS NOW OCCURRING WHEN I GET INTO THE CAR AND TRY TO DRIVE OFF. THIS DOESN'T HAPPEN EVERY TIME, HOWEVER IS NOW HAPPENING MORE AND MORE OFTEN. SOMETIMES YOU CAN LOCK AND UNLOCK THE DOOR LOCK SEVERAL TIMES AND THE MESSAGE WILL GO OUT AND THE INTERIOR LIGHT WILL GO OFF. SOMETIMES THE ONLY WAY IT WILL GO OUT IS BY SLAMMING THE DOOR. I HAVE READ SEVERAL OTHERS THAT ARE HAVING THE SAME ISSUE. IT SEEMS TO ME THIS SHOULD BE SOMETHING THAT SHOULD HAVE A RECALL IF SO MANY CUSTOMERS WITH DIFFERENT FORD/MERCURY VEHICLES ARE EXPERIENCING. I HAVE AN APPOINTMENT TO HAVE THE DEALER LOOK AT MY CAR TOMORROW. I CAN'T CONTINUE DRIVING IT WITH THESE HAZARDS.

04/07/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/07/2015
Crash: No
Fire: No
Summary

FAULTY DOOR LATCH, CAUSES THE DOOR OPEN WARNING LIGHT TO STAY ON. HAD TO HAVE THE LATCH REPLACED TWO YEARS IN A ROW. *TR

04/07/2015
Components: EQUIPMENT ADAPTIVE/MOBILITY,SERVICE BRAKES
Incident Date: 03/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5BB******
Summary

MY WIFE WAS GOING HOME AND TRAVELING APPROXIMATELY 45 MPH. THE COLLISION AVOIDENCE LIGHTS STARTED FLASHING AND THE BRAKES LOCKED UP. THERE WERE NO VEHICLES IN FRONT OF ME, BUT SHE WAS ALMOST REAR ENDED FROM THE TRAFFIC BEHIND. THE VEHICLE NEVER CAME TO A COMPLETE STOP. WE HAVE HAD THE SYSTEM GO OFF BEFORE BUT NOT TO THIS EXTENT. THE DEALER HAS HAD NO COMPLAINTS AND CANNOT DO ANYTHING UNLESS THE VEHICLE ACTS UP.

04/07/2015
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 04/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6BB******
Summary

DOLOR ON DRIVER SIDE DONT CLASE BY BEEPER AND ALARM WONT SET. AFRAID IS DAMAGED DOOR LOOK MECANISM. ALREDY CHANGED 2 TIMES BEFORE WITH WARRANTY NOW EXPIRED. ALARM ACTIVATED WHEN DOOR OPEN CANT DRIVE CAR. *TR

04/06/2015
Components: ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 04/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0BB******
Summary

<> WHEN CLOSING THE DRIVER'S DOOR, I GET A "DOOR AJAR" MESSAGE, EVEN THOUGH THE DOOR IS FULLY SHUT. I CAN GET THE MESSAGE TO GO OFF IF I SLAM THE DOOR REPEATEDLY, BUT SOMETIMES IT TAKES TWO OR THREE SLAMS TO GET IT TO GO OFF. THIS CAN BE A SERIOUS SAFETY ISSUE WHEN I'M NOT ABLE TO GET THE MESSAGE TO GO OFF. IF IT OCCURS AT NIGHT, I HAVE TO DRIVE WITH THE INTERIOR LIGHTS IN THE CAR ON. I'M ALSO CONCERNED ABOUT THE DRIVER'S AIR BAGS BEING ABLE TO DEPLOY IN AN ACCIDENT, IF THE SENSOR THINKS THE DOOR IS OPEN. THIS PROBLEM REALLY WARRANTS A RECALL TO ADDRESS THIS ISSUE. *TR

04/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC8BB******
Summary

THE "DOOR AJAR" WARNING LIGHT COMES ON INTERMITTENTLY AND HAS DRAINED THE BATTERY AT LEAST 4 TIMES OVER THE PAST 10 MONTHS. THE DEAD BATTERY HAS LEFT ME STRANDED ON SEVERAL OCCASIONS. *TR

04/01/2015
Components: EXTERIOR LIGHTING
Incident Date: 04/01/2015
Crash: No
Fire: No
Summary

MY FORD EDGE LATCH DOOR AJAR DOME LIGHT STAYS ON. ALL 4 DOORS TRIGGER THIS FAULT. *TR

03/30/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 02/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

DOOR AJAR WARNING LIGHT COMES ON EVERY TIME WE GET INTO THE VEHICLE AND NEVER GOES OFF NO MATTER HOW MANY TIMES WE CLOSE THE DOOR. DOORS DO NOT LOCK AS CAR BEGINS TO MOVE. DOME LIGHTS STAY ON FOR EXTENDED PERIOD WHEN WE START DRIVING AND AFTER WE HAVE PARKED THE CAR AT END OF TRIP. BACK UP CAMERA DOESN'T FUNCTION SOME OF THE TIME, AND IT NEVER FUNCTIONS COMPLETELY AS IT SHOULD. CAR HORN GOES OFF AT RANDOM TIMES WHILE CAR IS PARKED WITH NO ONE NEAR IT. IT IS A RANDOM SOUNDING HONKING, NOT THE CONSISTENT HONK IT MAKES WHEN THE PANIC BUTTON IS PUSHED. RADIO SOMETIMES WILL NOT TURN ON, AND SOMETIMES WHEN RADIO IS ON WHILE DRIVING, IT WON'T TURN OFF, EVEN AFTER CAR IS TURNED OFF, KEY IS TAKEN OUT, WE GET OUT OF CAR AND LOCK IT. SYNCING SYSTEM DOESN'T WORK RIGHT. PHONE CALLS DISCONNECT RANDOMLY. BATTERY WARNING LIGHT COMES ON SOMETIMES WHEN WE TURN CAR ON; AND DASH DISPLAY IS DELAYED OR DOESN'T COME ON. WE HAVE NOT HAD THE CAR STALL OR START A FIRE AS YET, BUT ARE AFRAID THAT MAY COME NEXT, AS WE HAVE READY THE MANY COMPLAINTS ABOUT THE 2011 FORD EDGE PROBLEMS AND HAVE FOUND SO MANY PEOPLE HAVE DOCUMENTED THESE EXACT COMPLAINTS WE HAVE LISTED, AND OTHERS HAVE HAD THE VERY DANGEROUS STALLING OR BURNING PROBLEM. HOW WE HOPE THESE PROBLEMS WILL BE INVESTIGATED AND FORD WILL BE FORCED TO FIX THESE DANGEROUS PROBLEMS BEFORE SOMEONE IS INJURED OR KILLED BECAUSE OF THEM. HOW CAN FORD NOT HAVE ADDRESSED IT YET?! *TR

03/26/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/05/2015
Crash: No
Fire: No
Summary

THE 'DOOR AJAR' WARNING LIGHT WILL NOT TURN OFF WHEN ALL DOORS ARE CLOSED (PARTICULARY OCCURS WHEN ENTERING THE DRIVER DOOR). *TR

03/25/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

THE DRIVER SIDE DOOR AJAR LIGHT STAYS ON .WITH THE LIGHT ON, THE DOOR IS NOT LOCKED WHEN YOU ARE DRIVING. THIS THEN BECOMING A SAFETY CONCERN. AFTER MUCH RESEARCH I AM FINDING OUT THIS AS BEEN AN ON GOING PROBLEM FOR QUITE SOME TIME, AND FORD HAS DONE DOING NOTHING TO FIX THE PROBLEM.

03/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2BB******
Summary

FRONT DRIVER SIDE DOOR SENOR IS NOT RECOGNIZING THAT THE DOOR IS CLOSED. IT TAKES NUMEROUS ATTEMPT IN ORDER FOR THE DOOR TO BE RECOGNIZED BY THE ELECTRICAL SYSTEM THAT IT IS CLOSE. THIS IS A HUGE INCONVENIENCE AND DRAWS A LOT OF UNNECESSARY ATTENTION. IN ASKING AROUND, I KNOW SEVERAL OTHER FORD EDGE WHO HAVE ENCOUNTERED THIS ISSUE AS WELL, I FIRMLY BELIEVE THIS TO BE A DEFECT. *TR

03/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5BB******
Summary

THE DRIVER SIDE DOOR AJAR LIGHT STAYS ON .WITH THE LIGHT ON, THE DOOR IS NOT LOCKED WHEN YOU ARE DRIVING. THIS THEN BECOMING A SAFETY CONCERN. AFTER MUCH RESEARCH I AM FINDING OUT THIS AS BEEN AN ON GOING PROBLEM FOR QUITE SOME TIME, AND FORD HAS DONE DOING NOTHING TO FIX THE PROBLEM. *TR

03/23/2015
Components: ELECTRICAL SYSTEM,SEAT BELTS
Incident Date: 10/16/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

TL*THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, A BURNING ODOR EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THERE WAS AN ELECTRICAL PROBLEM THAT ORIGINATED FROM THE FUSE BOX. THE FAILURE CAUSED THE BATTERY TO FAIL. THE BATTERY WAS REPLACED ON TWO SEPARATE OCCASIONS HOWEVER, THE FAILURE PERSISTED. IN ADDITION, THE REAR LIFT GATE FAILED TO RELEASE AND OPENED INDEPENDENTLY. THE FRONT DRIVER'S SIDE SEAT BELT WOULD NOT LATCH SECURELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

03/22/2015
Components: STEERING,VEHICLE SPEED CONTROL,SEATS
Incident Date: 03/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1BB******
Summary

WE HAVE HAD A PROBLEM WITH OUR FORD EDGE GOING INTO LIMP MODE WHILE DRIVING. LUCKILY IT HAS BEEN AT LOW SPEEDS SO WE WERE ABLE TO PULL OVER AND TURN OFF VEHICLE. IL WHEN THIS PROBLEM HAPPENS, IT IDLES VERY ROUGHLY AND IT LIKE IT LOSES ITS MIND. YOU CANNOT ACCELERATE AND A WRENCH POPS UP ON THE DASH. WHEN YOU TURN OFF VEHICLE AND TURN IT BACK ON, IT'S FINE. *TR

03/20/2015
Components: STRUCTURE
Incident Date: 03/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC2BB******
Summary

THE DOOR AJAR SWITCH NO LONG SENSES THAT THE DOOR IS CLOSED RESULTING IN A CONSTANT ALARM ON THE DASH BOARD AND THE INABILITY TO LOCK THE DOORS, POTENTIALLY DANGEROUS FOR CHILDREN IN THE REAR SEAT. *TR

03/19/2015
Components: ELECTRICAL SYSTEM,STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 02/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR LIGHT CONTINUED TO ILLUMINATE AFTER THE DOOR WAS SECURELY CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED AN UNKNOWN SENSOR IN THE DOOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. UPDATED 4/16/15*CN THE CONSUMER STATED THE DOOR AJAR LIGHT ILLUMINATED ON THE DASH AND WOULD NOT GO OUT, THE INTERIOR OVERHEAD LIGHT ALSO STAYED ON AND THE DOORS WOULD NOT LOCK WHILE DRIVING. UPDATED 04/21/15*JB

03/13/2015
Components: STRUCTURE
Incident Date: 02/17/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE OPERATING THE VEHICLE, THE SENSOR INDICATED THAT THE FRONT DRIVER SIDE DOOR AJAR MESSAGE ILLUMINATED ALTHOUGH THE DOOR WAS SECURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 62,000.

03/11/2015
Components: STRUCTURE
Incident Date: 02/04/2013
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHEN THE FRONT DRIVER SIDE DOOR WAS CLOSED, THE DOOR AJAR WARNING LIGHT HAD ILLUMINATED INDICATING THAT THE DOOR WAS UNSECURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DOOR LATCH WAS FAULTY. THE DOOR LATCH WAS REPLACED BUT THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE FRONT DRIVER SIDE DOOR LATCH WAS REPLACED MULTIPLE TIMES BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.

03/11/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC8BB******
Summary

THE DRIVERS SIDE DOOR LOCKING LATCH INDICATES THE DOOR IS STILL OPEN WHEN IN FACT THE DOOR THE CLOSED. THE DOME LIGHTS WILL NOT SHUT OFF, ALL DOORS WILL NOT AUTOMATICALLY LOCK WHEN PUT INTO DRIVE. THE DOOR HAS TO REPEATEDLY SLAMMED FOR THE SENSOR TO REALIZE IT'S CLOSED. *TR

03/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7BB******
Summary

THE VEHICLE HAS A ELECTRICAL ISSUE, THE DOOR AJAR SENSOR DOES NOT WORK CORRECTLY. WHEN THE DRIVER SIDE DOOR IS CLOSED THE WARNING PANEL IS STILL SHOWING THE DOOR IS OPEN, AND THE DOME LIGHTS WILL NOT SHUT OFF. *TR

03/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

WHILE DRIVING I HAD A MESSAGE ON MY DASH BOARD THAT MY DRIVER SIDE DOOR WAS OPEN. ALL THE INTERIOR LIGHTS COMES ON AND WILL NOT GO OFF. I CHECKED AND ALL DOORS WERE CLOSED AND SECURE. THIS MALFUNCTION STILL UP TODAY AND HAPPENS DAILY DAY AN NIGHT TIME. DURING NIGHT IS A SAFETY ISSUE BECAUSE YOU CAN NOT SEE DUE TO LIGHTS BEING ON. *TR

03/04/2015
Components: AIR BAGS
Incident Date: 03/02/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK3KC3BB******
Summary

HIT ON DRIVER FRONT FENDER AT 50 MPH AND THEN AGAIN ON THE PASSERGER SIDE AT 10 MPH. NO AIR BAGS DEPLOYED DURING THE ENTIRE PROCESS. *TR

03/04/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/23/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

TL* THE CONTACT OWNED A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 5 MPH INTO THE DRIVEWAY, THERE WAS SMOKE AND FLAMES ERUPTING UNDERNEATH THE HOOD. IN ADDITION, THERE WAS SMOKE IN THE CABIN. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND A FIRE REPORT WERE FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. ...UPDATED 04/08/15 *BF

03/01/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Incident Date: 02/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

DOOR AJAR LIGHTS COME ON WHEN DOOR IS PROPERLY CLOSED CAUSING A DRAW ON THE BATTERY. NEEDS NEW DOOR LATCH ASSEMBLY FROM FORD, NOT COVERED UNDER WARRANTY SHOULD BE A RECALL. *TR

03/01/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

I WAS DRIVING VEHICLE UP A SLIGHT GRADE AT 30MPH. ENGINE POWER SUDDENLY DROPPED TO AN IDLE RPM. IT FELT LIKE IT WAS RUNNING ON 1 CYLINDER AND VERY ROUGH. I WAS ABLE TO "CREEP" THE CAR TO THE SIDE OF ROAD. PRESSING ON THE ACCELERATOR IN NEUTRAL OR DRIVE HAD NO EFFECT. A "WRENCH" WARNING ICON APPEARED ON THE INDICATOR PANEL. SHUTTING OFF AND RESTARTING THE CAR ALLOWED US TO DRIVE HOME. THIS OCCURRED TWO TIMES WITHIN 2 MILES. THE CAR WILL BE TAKEN TO THE DEALER TODAY FOR REPAIRS. THIS SAME SCENARIO (LESS THAN 270 MILES PRIOR) OCCURRED AS MY WIFE ACCELERATED AWAY FROM OUR HOME 3 WEEKS PRIOR. THE OWNERS MANUAL INDICATED IT WAS AN AWD ISSUE. MY CAR DOES NOT HAVE THAT FEATURE.THE CAR WAS TAKEN TO THE DEALER WHO INDICATED IT WAS A TRANSMISSION PROBLEM COVERED BY A SERVICE BULLETIN AND REPROGRAMMED THE TRANSMISSION COMPUTER. PRIOR TO THESE ENGINE INCIDENTS THE CAR HAD ACTED ODD WHEN SHIFTING, AS THOUGH IT POPPED IN AND OUT OF GEAR. THIS IS A SAFETY CONCERN AND SO FAR WE HAVE BEEN LUCKY BECAUSE IT HAPPENED EACH TIME IN LOW TRAFFIC CONDITIONS. *TR

02/28/2015
Components: ELECTRICAL SYSTEM,STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 02/27/2015
Crash: No
Fire: No
Summary

THE REAR DRIVER'S SIDE DOOR HAS A BAD SENSOR. IT DOES NOT RECOGNIZE THE DOOR AS BEING CLOSED UNLESS THE DOOR IS OPENED/CLOSED NUMEROUS TIMES, SOMETIMES IT WILL NOT EVER RECOGNIZE THE CLOSURE. *TR

02/27/2015
Components: EXTERIOR LIGHTING
Incident Date: 01/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC1BB******
Summary

DRIVER SIDE DOOR AJAR LIGHT STAYS ON EVEN WHEN THE DOOR IS COMPLETELY SHUT. INTERIOR LIGHTS STAY ON WHILE THE DOOR AJAR LIGHT IS ON. HAVE ALREADY HAD TO REPLACE THE BATTERY ON 2011 FORD EDGE. *TR

02/27/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC4BB******
Summary

I GET A DOOR AJAR WARNING WHEN THE DOOR IS ACTUALLY CLOSED; THE LIGHTS WON'T GO OFF, NOR THE DOORS LOCK. I FEEL VERY UNSAFE WITH THE DOORS NOT BEING ABLE TO LOCK. PLUS IT DOESN'T HELP THE BATTERY LIFE MUCH EITHER. *TR

02/26/2015
Components: EXTERIOR LIGHTING
Incident Date: 01/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2BB******
Summary

WHILE DRIVEN I HAD A MESSAGE ON MY DASH BOARD THAT MY DRIVER SIDE DOOR WAS OPEN. ALL THE INTERIOR LIGHTS COMES ON . I CHECKED AND ALL DOORS WERE CLOSED AND SECURE. THIS MALFUNTION STILL UP TODAY AND HAPPEN ALMOST EVERYDAY DURING DAY AN NIGHT TIME. DURING NIGHT IS A SAFETY ISSUE BECSUSE YOU CAN NOT SEE CLEARLY OUTSIDE.

02/24/2015
Components: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 02/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

DRIVERS SIDE DOOR WILL NOT LATCH. DOOR AJAR LIGHT STAYS ON AND DOME LIGHTS WILL NOT GO OFF, EVEN WHEN CAR IS LOCKED.

02/23/2015
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC4BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOORS FAILED TO LOCK WHILE DRIVING AT VARIOUS SPEEDS. IN ADDITION, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

02/22/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

2011 FORD EDGE SEL I WAS DRIVING DOWN THE ROAD AND THE DRIVER DOOR AJAR LIGHT CAME ON AND WON'T GO OFF IT HAS KILLED THE BATTERY TWICE NOW. IT WENT OFF THE FIRST FEW TIMES IT CAME ON BUT NOW IT STAYS ON ALL THE TIME. I THINK THIS IS A ISSUE WITH THE PART AND FORD SHOULD BACK UP THE PART AND FIX IT AINT FORD TOUGH IF IT MESSES UP ON ITS OWN FORD SHOULD FIX THIS ISSUE WE PAY FOR THESE NICE VEHICLES AND A LITTLE SWITCH MESSES UP AND WE SHOULD HAVE TO TEAR THE DOOR APART AND TAKE A CHANCE ON MESSING SOMETHING ELSE UP I THINK NOT FORD SHOULD HAVE TO BACK UP THE BUILT FORD TOUGH SLOGAN AND RECALL THIS PROBLEM. THANK YOU! *TR

02/20/2015
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 01/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

THE DRIVERS SIDE FRONT DOOR LATCH SENSOR IS FAULTY, THUS THE DOOR AJAR LIGHT STAYS ILLUMINATED. AS A RESULT, DOORS WON'T LOCK AND CAB LIGHTS STAY ON. THIS IS A SAFETY CONCERN BECAUSE CHILDREN IN THE BACK CAN OPEN THE DOOR FREELY. FORD HAS IDENTIFIED THE PROBLEM WITH A TSB 14-0083 ALTHOUGH WILL NOT RECALLED. FORD SERVICED THE VEHICLE AND REPLACED THE LATCH IN 2013. PROBLEM HAS RETURNED AND LAFAYETTE FORD WON'T REPLACE AGAIN. *TR

02/20/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

I ENTER THE VEHICLE, STARTED THE CAR AND DOOR AJAR LIGHT CAME ON. I OPENED DOOR AND CLOSED SEVERAL TIMES TO GET IT TO GO OUT. NOW I JUST DRIVE IT WITH THE LIGHT ON, DON'T WANT TO ABUSE THE DOOR. WHEN I PARK THE CAR THE LIGHT STAYS ON FOR A LONG TIME. EVENTUALLY THE DOME LIGHT, EXT. YELLOW LIGHTS AND EXT. REAR VIEW MIRROR DOWN LIGHTS WILL GO OUT. WHILE DRIVING THE DOOR LOCKS WILL NOT LOCK. CAN BE DRIVING FOR A LONG TIME AND THE LOCKS WILL FINALLY ENGAGE. (HOUR)CONCERNS ARE DRIVING THROUGH FLINT WITH THE DOORS UNLOCKED AND A DEAD BATTERY FROM INTERIOR LIGHTS NOT TURNING OFF. *TR

02/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC4BB******
Summary

ALTHOUGH THE DOORS ARE CLOSED ON MY 2011 FORD EDGE THE "DRIVER'S DOOR OPEN" WARNING APPEARS ON DASHBOARD. INTERIOR LIGHTS STAY ON. DOORS WILL NOT LOCK FROM THE INSIDE, MAKING THINGS DANGEROUS IN THE EVENT OF A CAR-JACKING. FORD CLAIMS THIS IS NOT COVERED UNDER THE WARRANTY AND WANTS A LOT OF MONEY TO FIX THE PROBLEM, WHICH WE HAVE DISCOVERED IS WIDESPREAD. IT IS AN INHERENT FAULT WITH THE FORD EDGE IRRESPECTIVE OF YEAR. *TR

02/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

THE LOCKS ON ALL FOUR DOORS OF THE VEHICLE NO LONGER LOCK ON THEIR OWN WHEN PUT INTO DRIVE. WHEN LOCKED WITH THE REMOTE KEY THEY UNLOCK ABOUT 3 SECONDS AFTERWARDS. THEY ONLY WAY TO KEEP THE DOORS LOCKED IS TO USE THE KEY PAD ON THE VEHICLE OR LOCK THEM FROM THE INSIDE. *TR

02/14/2015
Components: POWER TRAIN,ENGINE
Incident Date: 02/13/2015
Crash: No
Fire: No
Summary

I WAS DRIVING AND ALL OF A SUDDEN THE VEHICLE STARTED IDLING HIGH AND SPUTTERING. THEN THE CHECK ENGINE LIGHT CAME ON. THE ENGINE JUST SHUT OFF. LUCKILY THERE WAS NO ONE BEHIND ME. I COULD HAVE BEEN REAR-ENDED. THIS IS THIRD TIME THIS HAS HAPPENED. THE FIRST TIME IT HAPPENED I TOOK IT TO FORD AND THEY SAID THERE WAS NO CODE TO TELL THEM WHAT WAS WRONG WITH IT. THEY REPLACE THE THROTTLE BODY SENSOR AND CHECK ENGINE LIGHT WAS GONE, BUT A FEW HOURS LATER IT CAME BACK ON AND IT STALLED ON ME AGAIN. I WASTED A COUPLE OF HUNDRED DOLLARS TO END UP RIGHT BACK WHERE I WAS BEFORE WITH A VERY UNSAFE VEHICLE. IF I COULD AFFORD TO GET ANOTHER VEHICLE, I WOULD. I AM AFRAID TO DRIVE THIS VEHICLE. SOMETHING HAS TO BE DONE BEFORE SOMEONE IS INJURED OR KILLED. *TR

02/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GCXBB******
Summary

ALTHOUGH THE DOORS ARE CLOSED "DRIVER'S DOOR OPEN" WARNING APPEARS ON DASHBOARD. DOORS WILL NOT LOCK FROM THE INSIDE, MAKING THINGS DANGEROUS IN THE EVENT OF A CAR-JACKING. FORD CLAIMS THIS IS NOT COVERED UNDER THE WARRANTY AND WANTS A LOT OF MONEY TO FIX THE PROBLEM, WHICH WE HAVE DISCOVERED IS WIDESPREAD. IT IS AN INHERENT FAULT WITH THE FORD EDGE IRRESPECTIVE OF YEAR. *TR

02/09/2015
Components: SERVICE BRAKES
Incident Date: 02/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7BB******
Summary

BRAKE PEDAL IS HARD. HISSING SOUND WHEN BRAKE PEDAL IS PRESSED. VEHICLE WILL NOT STOP. *TR

02/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC1BB******
Summary

YOU SHUT THE DOOR AND IT STILL TELLS YOU THAT ITS OPEN. THE INTERIOR LIGHT THEN STAYS ON MAKING IT HARD TO SEE AT NIGHT AND THE DOORS WANT LOCK. *TR

02/03/2015
Components: SUSPENSION,WHEELS
Incident Date: 02/01/2013
Crash: No
Fire: No
Summary

BOTH MY WIFE AND I NOTICED THAT THERE WERE LOUD NOISES COMING FROM THE REAR END OF THE VEHICLE...GROWLING NOISES WHICH BECAME NOTICEABLE AROUND 30 MPH. AS THE SPEED INCREASED, THE NOISE LEVEL DID AS WELL. I WAS TOLD BY A FORD MECHANIC THAT THE REAR WHEEL BEARINGS NEEDED TO BE REPLACED (AFTER ONLY APPROX. 32K MILES!). I REPLACED BOTH REAR WHEEL BEARINGS AND THE NOISE DIMINISHED BUT DID NOT TOTALLY GO AWAY. IT STILL VARIES WITH SPEED. WHEN IT'S RAINING, THE NOISE DIMINISHES. WHEN IT'S COLD ( FREEZING OR LOWER) THE NOISE DIMINISHES. IN NEITHER CASE, AFTER THE BEARINGS WERE REPLACED, DID THE NOISE GO AWAY COMPLETELY. WE BOUGHT THE CAR BRAND NEW AND HAD NONE OF THESE PROBLEMS. DIFFERENT FORD FORUMS STATE THAT THERE IS A DEFECT IN THE ARMS THAT SUPPORT THE REAR WHEELS THAT CAUSES THE BEARINGS TO BE ROTATED IN A POSITION THAT CAUSES THEM TO FAIL QUICKLY. TO DATE I HAVE NOT FOUND ANY LITERATURE FROM FORD VERIFYING THIS, YET THE PROBLEM PERSISTS. *TR

02/02/2015
Components: STRUCTURE
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC1BB******
Summary

APPROXIMATELY THE "DOOR AGAR" WARMING LIGHT CAME ON. NO BIG DEAL, RIGHT? NO, WRONG, WHEN THIS WARNING LIGHT COMES ON, THERE IS NO WAY TO KEEP THE DOORS LOCKED WHILE TRAVELING IN THE CAR. THIS IS VERY DANGEROUS, KINDA LIKE NOT BEING ABLE TO WEAR A SEAT BELT. SO THE FIRST TIME THIS "DOOR AGAR" LIGHT CAME ON, THE CAR WAS STILL UNDER WARRANTY AND THE LOCAL FORD DEALER HAPPILY REPLACED THE SWITCH ASSEMBLY AT NO CHARGE. NOW THE CAR IS BEYOND WARRANTY AND THE"DOOR AGAR" LIGHT IS BACK ON AND THE FIX IS SEVERAL HUNDRED DOLLARS IN REPAIRS. THIS IS A BIG SAFETY ISSUE FOR FORD EDGE OWNERS. PLEASE CONSIDER A RECALL. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

02/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC6BB******
Summary

THE DRIVER DOOR AJAR LIGHT IS ON AND THE DOORS WILL NOT LOCK. AT THE CURRENT TIME, THIS IS INTERMITTENT BUT ONLINE RESEARCH SAYS MANY SIMILAR CARS HAVE THE SAME PROBLEM BEGINNING AT ABOUT 41,000 MILES. WHY IS THIS A SAFETY ISSUE? THE MAIN REASON IS CARJACKING! ALSO YOU CAN NOT LOCK ALL FOUR DOORS AND TAIL GATE AT THE SAME TIME. TO MANUALLY LOCK ALL DOOR FROM THE INSIDE BY THE DRIVER ALONE IS NEARLY IMPOSSIBLE FOR US OLDER FOLKS. I HAD NEARLY BEEN A VICTIM 50 YEARS AGO, ONLY TO HAVE PREVENTED IT, BY MANUALLY LOCKING MY DOOR EVERY TIME I ENTERED. THE MAN WAS UNABLE TO OPEN THE DOOR AND I WAS ABLE TO DRIVE OFF WITH HIM HOLDING THE DOOR HANDLE UNTIL HE LET GO!. ALSO THE EDGE DOORS WILL NOT AUTO LOCK WHEN YOU REACH THE SPEED OF ABOUT 9 MPH WITH THE DOOR AJAR LIGHT ON. *TR

01/31/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC4BB******
Summary

DRIVER DOOR LATCH/DRIVER DOOR AJAR INDICATOR LIGHT STAYS ON TO INCLUDE INTERNAL CAB LIGHTS WHICH WILL REMAIN ON. YOU CAN ATTEMPT TO CLOSE DRIVER DOOR MULTIPLE TIMES WITHOUT SUCCESS ON REMOVING INDICATOR LIGHT ALERT. YOU CANNOT LOCK DOORS WHILE IN MOTION OR NOT, AND CAB LIGHTS WILL REMAIN ON. LOCAL FORD DEALER JORDAN FORD OR RIATA FORD WHOM I PURCHASED VEHICLE FROM REFUSE TO FIX PROBLEM AS THEY WILL NOT RECOGNIZE THIS PROBLEM AS VALID, AND DOING SO WOULD COST ME AN ASTRONOMICAL FEE FOR LABOR AND PARTS AS PER THEIR ESTIMATE. IT IS NOW 5 MONTHS OUT OF THE 12 MONTHS THAT I PURCHASED THIS PRE-OWNED FORD CERTIFIED VEHICLE THAT HAS BEEN JUST A BIG HEADACHE FOR US. THE VEHICLE WILL NOT LOCK WHILE THIS ALERT REMAINS ACTIVE WHETHER CAR IS IN MOTION OR PARKED. YOU CANNOT ARM AND LOCK VEHICLE WHICH IS A BIG DISILLUSION AND INSURANCE WOULD NOT COVER ANY THEFT SHOULD THERE BE ONE BECAUSE OF THIS ISSUE. WHEN ALERT IS ACTIVE BUILT IN THEFT ALARM WILL ALSO GO OFF AT ANY UNKNOWN MOMENT, DAY OR NIGHT. THE INTERNET IS FULL OF BAD REVIEWS ON THIS MODEL VEHICLE AND I FOR ONE, WISHED I HAD READ UP ON IT PRIOR TO MY PURCHASE. THIS IS NOT A LIFE AND DEATH SITUATION, BUT COULD BECOME ONE WITH THE VARIOUS SCENARIOS THAT CAN OCCUR. I WOULD HOPE TO RECEIVE A RESPONSE AND I GUESS I HAVE TO WAIT LIKE ALL THE OTHERS. *TR

01/29/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/05/2015
Crash: No
Fire: No
Summary

NEED SOMEONE TO KNOW ABOUT THIS CRAZINESS. DAYS AFTER A FULL DETAILING AND REPLACED BATTERY THAT THE DEALER SAID NEEDED REPLACING, GOT THE BLIND SPOT AND CROSS TRAFFIC WARNING FAULTS, AT FIRST OCCASIONALLY, THEN WITHIN A WEEK EVERY TIME THE CAR WAS DRIVEN. SOON THE NAVIGATION INDICATED A FAULT AS WELL. A FEW DAYS LATER, IN THE MORNING FOR SCHOOL DROP OFF, EACH OF THESE FAULTS ALERTED, THEN THE HEAT STARTED BLASTING. TURNED THE CLIMATE CONTROL TO OFF AND STILL BLASTING - HOT. GOT TO THE SCHOOL TO LET THE CHILD OUT AND THE POWERED DOOR LOCKS WEREN'T WORKING. THANKFULLY THERE WAS A KNOB TO MANUALLY PULL UP BECAUSE I COULDN'T LET HIM OUT OF THE CAR. WENT STRAIGHT TO DEALER WITH HEAT STILL BLASTING, THEY "RESET" SOMETHING AND IT SEEMED BETTER. THEN IT ALL STARTED AGAIN THE NEXT DAY. SOMETIMES DOOR LOCKS WORKED, SOMETIMES NOT. SOMETIMES HEAT WOULD BLAST, SOMETIMES COOL WOULD BLAST, ALL WITH CLIMATE CONTROL OFF. ADDITIONAL FAULT STARTED FOR FRONT COLLISION WARNING. DEALER AGAIN, COULDN'T REALLY FIGURE IT OUT (NEVER CONNECTED IT TO NEW BATTERY, INCORRECT INSTALLATION, OR SOMETHING IN DETAILING), BUT THEN NEEDED TO ORDER A PART. BACK WHEN PART CAME IN, TOOK TWO DAYS (HAD TO GET RENTAL CAR - FORTUNATELY COVERED BY EXTENDED WARRANTY) BECAUSE THEY COULDN'T FIGURE IT OUT. REPORTED FINDING SOME "SINGED WIRES" UNDER THE DASH. VERY SCARY EXPERIENCE - LIKE THE CAR WAS POSSESSED. NEED TO KNOW I CAN TRUST MY CAR TO DO WHAT I EXPECT, ESPECIALLY SINCE THE CAR WAS FAR FROM CHEAP AND HAD ALL THE BELLS AND WHISTLES. SO FAR SO GOOD WITH FIX, EXCEPT DRIVERS DOOR DINGS WHEN OPENED WITH THE CAR OFF (DIDN'T USED TO) AS IF THEY KEY IS IN THE IGNITION, BUT THERE IS NO KEY - INTELLIGENT ACCESS FOB AND PUSH BUTTON START. HAVE THE FANCY FEATURES ON CARS BEEN RUSHED TO MARKET WITHOUT MAKING SURE THEY OPERATE DEPENDABLY FIRST AND WITHOUT TECHNICIANS TRAINED TO UNDERSTAND THEM AND FIX THEM? *TR

01/28/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Incident Date: 10/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC9BB******
Summary

AFTER CLOSING DOOR, THE DOME LIGHTS AND DOOR AJAR INDICATOR ON INSTRUMENT CLUSTER WOULD ILLUMINATE. I WOULD HAVE TO SLAM THE DOOR SEVERAL TIMES TO GET THE DOME LIGHT AND DOOR AJAR LIGHT INDICATOR LIGHT TO EXTINGUISH. THE PROBLEM IS WORSE IN COLDER WEATHER. *TR

01/27/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3BB******
Summary

MY 2011 FORD EDGE CURRENTLY HAS 59000 MILES ON IT. THE DOOR AJAR LIGHT WILL NOT GO OFF. I HAVE TAKEN IT TO THE DEALERSHIP TO BE CHECKED OUT. THEY SAID IT WAS NOT COVERED IN WARRANTY AND THAT THERE IS A TSB ON IT- TSB-14-0083. APPARENTLY THIS IS A COMMON ISSUE. I AM NOT ABLE TO LOCK MY DOORS PROPERLY IN THE VEHICLE. MY ALARM WILL RANDOMLY GO OFF IN THE MIDDLE OF THE NIGHT BECAUSE ITS SENSING THAT THE DOOR IS OPEN WHEN IT ISN'T. I WILL NOT PAY TO HAVE THIS REPLACED WHEN IT IS VERY EVIDENT THAT THIS IS A "KNOWN ISSUE" AS MY SERVICE ADVISOR TOLD ME. THIS NEEDS TO BE RECALLED BECAUSE OF THE SAFETY ISSUES THAT ARE PRESENTED WHEN YOU CAN'T LOCK YOUR DOORS. *TR

01/26/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/04/2015
Crash: No
Fire: No
Summary

UPON ENTERING THE 2011 FORD EDGE I CLOSED THE DRIVERS SIDE DOOR AND THE DOOR AJAR LIGHT CAME ON AFTER I STARTED THE CAR. I OPENED AND CLOSED THE DRIVERS SIDE DOOR SEVERAL TIMES TO NO AVAIL. I PUSHED THE OK BUTTON ON THE STEERING WHEEL AND TRIED TO OPEN AND CLOSE THE DRIVERS SIDE DOOR AND THE LIGHT WENT OFF. THIS HAPPENS ABOUT 3-5 TIMES A WEEK. *TR

01/24/2015
Components: ELECTRICAL SYSTEM,STRUCTURE,SEATS
Incident Date: 01/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC6BB******
Summary

THE DRIVER'S SIDE DOOR SENSOR IS NOT READING THAT THE DOOR IS CLOSED AND REMAINS ON. THIS IS THE SECOND TIME IN A YEAR THAT I AM GOING TO HAVE THE SENSOR REPLACED. *TR

01/23/2015
Components: ENGINE
Incident Date: 01/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,435.

01/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2014
Crash: No
Fire: No
Summary

THE DRIVER DOOR IS SHOWING AN ALARM OF NOT BEING CLOSED WHEN IT IS CLOSED. THE INTERIOR LIGHTS DO NOT SHUT OFF FOR 2 MINUTES AND THIS IS A SAFETY ISSUE WHEN DRIVING A NIGHT AND IT IS KILLING THE BATTERY OFF. *TR

01/21/2015
Components: STRUCTURE
Incident Date: 01/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

DOOR AJAR LIGHT STAYS ON WITH DOOR SHUT. DOME LIGHT STAYS ON SO YOU ARE BLINDED AT NIGHT. CANT LOCK DOORS SO IT IS UNSAFE. STARTED DOING IT AT 19000 MILES. FORD WOULD NOT FIX IT. LOOKS LIKE THOUSANDS OF PEOPLE HAVE THE SAME PROBLEM. *TR

01/20/2015
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 01/01/2015
Crash: No
Fire: No
Summary

DOOR AJAR WARNING LIGHT COMES ON WHEN DOOR IS FULLY SHUT, DOME LIGHTS STAYS ON AND CANNOT LOCK CAR. I CAN OPEN AND SHUT IT TO TURN OFF WARNING BUT THEN IT POPS ON AGAIN. *TR

01/19/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

DRIVER DOOR AJAR WARNING PERSISTENTLY ON. CABIN LIGHTS REMAIN ON. MULTIPLE COMPLAINTS ON INTERNET REGARDING THIS PROBLEM WITH FORD VEHICLE. *TR

01/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AK5BB******
Summary

TSB-14-0083 AND 0011. DOOR AJAR WILL NOT TURN OFF. THE ISSUE IS WITH THE DRIVER'S DOOR LATCH ASSEMBLY. THIS SHOULD BE A RECALL AS IT IS AFFECTING ALL 2011 AND NEWER FORD CARS WITH THIS LATCH SYSTEM AS DOCUMENTED HERE ON MULTIPLE TREADS ON FORDEDGEFORUM.COM. EXAMPLE THREAD HTTP://WWW.FORDEDGEFORUM.COM/TOPIC/10869-DOOR-AJAR-WARNING-ON-AT-ALL-TIMES/PAGE-4. *TR

01/16/2015
Components: UNKNOWN OR OTHER
Incident Date: 01/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

WHILE DRIVING 25-40 MPH, THE CAR WENT INTO LIMP MODE, NO ACCELERATION AT ALL. "YELLOW WRENCH" LIGHT CAME ON THE INSTRUMENT PANEL. I WAS STUCK IN THE INTERSECTION, MAKING A LEFT HAND TURN ACROSS TWO LANES OF ONCOMING TRAFFIC, AND I COULD NOT MOVE THE CAR. THE ENGINE DID NOT TURN OFF OR STALL. I JUST HAD NO POWER OR ABILITY TO ACCELERATE. I WAS FINALLY ABLE TO ROLL INTO A SAFE SPOT, OUT OF TRAFFIC AND HARMS WAY. I TURNED THE CAR OFF AND WAITED A FEW MINUTES TO RESTART. WHEN I RESTARTED IT, THE WRENCH LIGHT WAS OFF AND THE CAR RAN FINE. THIS HAPPENED TWICE, TWO NIGHTS IN A ROW, SO I HAD IT TOWED TO THE DEALER THE NEXT DAY. THEY WERE NOT ABLE TO FIND ANY PROBLEMS WITH THE CAR AND WANTED ME TO JUST TAKE IT AS IS. I MENTIONED THAT I HAD READ ABOUT ISSUES WITH THE ELECTRONIC THROTTLE BODY, AND THEY SAID IT SEEMED FINE. HOW CAN THEY ALLOW ME TO TAKE A CAR THAT IS SO UNSAFE TO DRIVE? I COULD HAVE BEEN HIT, AND THE PERSON THAT HIT ME COULD HAVE BEEN KILLED. I CALLED FORD CUSTOMER RELATIONS, REGARDING AN INVESTIGATION ON THIS PROBLEM, AND THEY WERE REQUIRED TO DO A "CUSTOMER SATISFACTION PROGRAM;. BUT MY VIN DID NOT FALL INTO THIS PROGRAM. I PAID TO HAVE THE ETB REPLACED, OUT OF POCKET, AND AM HOPING THAT THIS IS THE PROBLEM. VERY UNSAFE SITUATION TO BE PUT IN BY FORD. *TR

01/15/2015
Components: STRUCTURE
Incident Date: 12/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

FORD EDGE LATCH DOOR AJAR DOME LIGHTS STAY EVEN WHEN DOOR IS CLOSED. *TR

01/15/2015
Components: POWER TRAIN
Incident Date: 10/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9BB******
Summary

LEAK FROM POWER TRANSFER UNIT 11/16/2012 #2 PTU STILL LEAKING AND FOUND METAL SHAVINGS #3 1/5/2015 TRANSMISSION SLIPPING NEEDED A NEW SEPARATOR PLATE AND NEW INTAKE GASKET AND BRAKE BOOSTER REPAIR. *TR

01/15/2015
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,INTERIOR LIGHTING
Incident Date: 01/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCHBB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE DOOR LATCH INDICATOR FRACTURED, THE DOME LIGHTS WOULD NOT SHUT OFF, AND THE DOORS WOULD NOT UNLOCK. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

01/14/2015
Components: ELECTRICAL SYSTEM,INTERIOR LIGHTING
Incident Date: 07/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC2BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT AFTER CLOSING THE FRONT DRIVER SIDE DOOR, THE AJAR DOOR WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT STATED THAT THE INTERIOR DOME LIGHT FAILED TO POWER OFF, CAUSING A GLARE WHILE DRIVING AT NIGHT. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 30,000. UPDATED 03/17/15*LJ UPDATED 06/18/2015 *JS

01/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2BB******
Summary

FOR THE THIRD TIME THE "DRIVER DOOR AJAR" WARNING LIGHT IS ILLUMINATED WHILE THE DOOR IS CLOSED AND PRESUMED LOCKED. THE DEALER MADE REPAIRS THE FIRST TWO TIMES AND NOW IS CHARGING ME AGAIN FOR THIS THIRD OCCURRENCE OF THE SAME ISSUE STATING THEY PREVIOUSLY ONLY CLEANED THE PART WHICH IS NOW DETERMINED TO NEED REPLACEMENT. MY TEENAGER OFTEN DRIVES THIS VEHICLE AND WE DO NOT KNOW IF THE DRIVER DOOR IS CLOSED OR LOCKED BECAUSE OF THE DEFECT IN THE WARNING SYSTEM. IT IS ABSURD THAT IT IS NOT COVERED UNDER MY EXTENDED WARRANTY AS THE SALESMAN TOLD ME IT WAS AT TIME OF PURCHASE. *TR

01/12/2015
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 01/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

AFTER FUELING THE VEHICLE UP, WAS HEADING HOME FOR THE EVENING AND TRAFFIC LIGHT TURNED GREEN, WENT TO GO AND THE CARS BEHIND ME BECAME INPATIENT. THE FORD EDGE WAS ROLLING THROUGH THE TRAFFIC LIGHT AT LESS THAN @ 5 MPH. AFTER CLEARING THE TRAFFIC LIGHT INTERSECTION I WAS ABLE TO GET THE 2011 FORD EDGE INTO A THE NEAREST NEIGHBORHOOD. THIS WAS AT NIGHT TIME WITH MY THREE(3) YEAR OLD GRANDSON WITH ME. TOW TRUCK WAS DISPATCHED AND TAKEN TO THE NEAREST DEALERSHIP WHICH HAPPEN TO BE THE ONE THE FORD EDGE WAS PURCHASED FROM ON AUGUST 8, 2015. VEHICLE WAS PURCHASED FOR MY DAUGHTER SO THAT SHE COULD HAVE A RELIABLE MODE OF TRANSPORTATION FOR HER AND MY GRANDSON.WORK ORDER # 98983 FROM "DICK SMITH FORD" DATED JANUARY 5, 2015 AT A COST OF $95.00, AND THIS IS WITH ME HAVING AN EXTENDED WARRANTY. I NOTIFIED FORD MOTOR CORPORATION AS TO THE "THROTTLE BODY" BEING DEFECTIVE. I WAS INFORMED VIA E-MAIL THAT (NO RECALLS) HAVE BEEN ISSUED FOR THIS PROBLEM ON THE 2011 FORD EDGE. ON JANUARY 6, 2015 WHEN MY DAUGHTER WAS ON HER WAY TO WORK AT FORT JACKSON DURING THE 7:00 AM TRAFFIC AGAIN DEAD PEDAL WITH THROTTLE BODY. I NOTIFIED FORD MOTOR CORPORATION AGAIN, VIA E-MAIL AND TELEPHONE. I MADE IT CLEAR THAT I VALUE THE LIFE OF MY DAUGHTER AND GRANDSON AND IF THEY SHOULD HAVE A DEAD PEDAL WHILE ON THE HIGHWAY AT GREATER SPEEDS, WHAT WOULD HAPPEN IF THE VEHICLE BEHIND THEM WAS NOT PAYING ATTENTION, THEN WHAT. THAT'S WHEN CORPORATION WILL FIND THAT IT COST EFFECTIVE TO PAY OUT FOR A DEFECT ITEM ON A VEHICLE INSTEAD OF FIXING AS NEEDED SINCE IT IS A SAFETY ISSUE. CASE NUMBER WITH FORD MOTOR CORPORATION IS # { [XXX]}. VEHICLE IS CURRENTLY IN MY DRIVEWAY WITH A NEW "THROTTLE BODY" THAT I HAD ORDERED FROM A DEALERSHIP IN CAROLINA, PUERTO-RICO. PART NUMBER IS AS FOLLOWS (AT4Z-9E926B) AT MY EXPENSE. AT A COST OF $125.00 .GDS... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

01/11/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/05/2013
Crash: No
Fire: No
Summary

2011 FORD EDGE DOOR AJAR LIGHT AND DOME LIGHT STAYS ON AFTER SHUTTING DOOR. IT ENDED UP BEING THE SENSOR IN THE FRONT PASSENGER DOOR AND FRONT DRIVERS DOOR. THE FRONT DRIVERS DOOR SENSOR WAS REPLACED TWICE IN 2013 AND ONCE IN 2014. THE PASSENGER SIDE DOOR WAS REPLACED IN 2014 AND IN JANUARY 2015. THE DOOR SENSOR ISSUE STARTED AT 34,000 MILES. WE ARE CURRENTLY AT AROUND 43,000 MILES AND THE DOOR SENSORS CONTINUE TO BE A MAJOR PROBLEM. REPLACING THE DRIVERS SIDE DOOR SENSOR 3 TIMES IN 2 YEARS AND THE PASSENGER SIDE DOOR SENSOR IN 2 YEARS AS WELL SHOULD NOT HAPPEN, ESPECIALLY ONLY DRIVING 9,000 MILES IN THOSE 2 YEARS. SOMETHING NEEDS TO BE DONE ABOUT THESE DOOR SENSORS THAT KEEP GOING OUT. FORD HAS SAID THERE IS NO PROBLEM, BUT THERE HAS TO BE AFTER ALL THESE REPLACEMENTS. *TR

01/08/2015
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 01/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCOBB******
Summary

THE DRIVER DOOR SAYS IT IS AJAR BUT ITS ACTUALLY SHUT. AND THE KEY FOB DOES NOT WORK TO UNLOCK THE DOORS WHEN YOU TOUCH THE SENSOR ON THE DOOR HANDLE. *TR

01/08/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL
Incident Date: 09/12/2014
Crash: No
Fire: No
Summary

DOOR AJAR LIGHT STAYS ON, EVEN WHEN THE DOOR IS SHUT. WILL NOT ALLOW AUTOMATIC DOOR LOCKS TO LATCH. THIS IS A DANGER TO CHILDREN IN THE BACK SEAT. ALSO, WEARS OUT THE LIFE OF THE BATTERY. INTERIOR LIGHT STAY ON FOR 3 MIN AFTER DRIVING, THIS MAKES IT A HAZARD TO SEE WHEN DRIVING. *TR

01/05/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 03/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6BB******
Summary

-DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED TIGHTLY. NEVER DO I CLOSE THE DOOR AND THE DOOR AJAR SIGNAL GOES AWAY. IT IS ALWAYS ON. -AS SUCH, THE INTERIOR LIGHT STAYS ON THE IN CAR MAKING IT VERY UNSAFE AND HARD TO SEE AT NIGHT. -I HAVE THE INABILITY TO LOCK THE DOORS WHILE IN THE VEHICLE ANOTHER VERY UNSAFE ISSUE WHEN IN CERTAIN AREAS OR AT NIGHT. -THE LATCH IS FAULTY AND I HAVE SEEN HUNDREDS OF OTHERS ONLINE WHO HAVE HAD THIS SAME PROBLEM WITH FORD EDGES. FORD NEEDS TO HAVE A RECALL ON THESE FAULTY LATCHES! *TR

01/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

THE DOOR AJAR WARNING APPEARS CONTINUOUSLY ON THE DASHBOARD EVEN WHEN THE DOOR HAS BEEN CLOSED. THIS PREVENTS THE DOORS FROM BEING LOCKED AND CAUSES THE DOME LIGHTS TO BE ON WHILE DRIVING CAUSING VISION ISSUES AT NIGHT. THE LIGHT ALSO STAYS ON WHEN THE CAR IS OFF WHICH RESULTS IN DRAINING THE BATTERY. *TR

01/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/25/2014
Crash: No
Fire: No
Summary

THE DRIVER DOOR AJAR SWITCH REMAINS ON WHEN DOOR IS CLEARLY CLOSED. INTERIOR LIGHTS REMAIN ON AND DRAINS BATTERY LIFE. VERY DISAPPOINTED THAT THIS ISSUE HAS NOT BEEN TAKEN CARE OF BY AN AMERICAN COMPANY. *TR

01/03/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 12/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5BB******
Summary

"PASSENGER DOOR AJAR" WARNING LIGHT COMES ON INTERMITTENTLY ALONG WITH INTERIOR DOME LIGHT. OPENING/CLOSING DOOR USUALLY DOESN'T FIX. WARNING CAN COME ON EVEN IF DOOR WASN'T OPENED. CAN OCCUR WHEN PARKED (FIRST STARTING CAR) OR DRIVING. CAN TEMPORARILY OVERRIDE ISSUE BY PRESSING OK BUTTON, BUT CAN/WILL HAPPEN AGAIN. VERY ANNOYING AND IS A HAZARD WHEN DRIVING (KINDA STARTLING/DISTRACTING) ESPECIALLY IF IT OCCURS AT NIGHT (DOME LIGHT IMPAIRS VISION). *TR

01/01/2015
Components: STEERING
Incident Date: 12/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

AT RANDOM.. DOOR AJAR LIGHT COMES ON AND STARTS DINGING- INTERRUPTS DRIVING , AND VISUAL CONCENTRATION, HAS ALMOST CAUSED A WRECK ON 2 OCCASIONS. *JS

12/30/2014
Components: STRUCTURE
Incident Date: 12/01/2014
Crash: No
Fire: No
Summary

DOOR AJAR LIGHT STAYS ON ALL THE TIME EVEN WHEN DOOR IS CLOSED ALL THE WAY. INTERIOR LIGHTS STAY ON. NOW THE BACK UP CAMERA SAYS IT UNAVAILABLE OR SHOWS UPSIDE DOWN. *JS

12/19/2014
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 12/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

CAR SUDDENLY LOST SPEED AND SLOWED TO CRAWL WHILE DRIVING, ISSUE IS WITH THE ELECTRONIC THROTTLE BODY. *TR

12/18/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 12/18/2014
Crash: No
Fire: No
Summary

-DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED TIGHTLY. NEVER DO I CLOSE THE DOOR AND THE DOOR AJAR SIGNAL GOES AWAY. IT IS ALWAYS ON. -AS SUCH, THE INTERIOR LIGHT STAYS ON THE IN CAR MAKING IT VERY UNSAFE AND HARD TO SEE AT NIGHT. -I HAVE THE INABILITY TO LOCK THE DOORS WHILE IN THE VEHICLE ANOTHER VERY UNSAFE ISSUE WHEN IN CERTAIN AREAS OR AT NIGHT. -THE LATCH IS FAULTY AND I HAVE SEEN HUNDREDS OF OTHERS ONLINE WHO HAVE HAD THIS SAME PROBLEM WITH FORD EDGES. FORD NEEDS TO HAVE A RECALL ON THESE FAULTY LATCHES! *TR

12/18/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9BB******
Summary

COMING OUT OF AN UNDERGROUND PARKING GARAGE AND THE VEHICLE SUDDENLY STOPPED AND I RECEIVED AN ORANGE WRENCH ERROR MESSAGE STATING AWD OFF. THE VEHICLE WOULD NOT ENGAGE IN A DRIVABLE GEAR. I HAD TO DRIFT TO A SPOT WHERE I COULD BE OUT OF THE LINE OF TRAFFIC, AT WHICH TIME I STOPPED THE VEHICLE/BRAKEDP; SHIFTED INTO PARK, AND TURNED OFF THE IGNITION. UPON RE-STARTING THE VEHICLE, IT APPEARED TO RESOLVE. UPON DOING RESEARCH, I RECENTLY TOOK THE VEHICLE TO THE FORD SERVICE DEPT AND THEY RESET THE TRANSMISSION COMPUTER AS I HAD BEEN EXPERIENCING SLIPS OR ROUGH STARTS WHEN DRIVING/ACCELERATING OVER THE LAST 2-3 MONTHS. THE INCIDENT DESCRIBED ABOVE OCCURRED APPROXIMATELY 2.5 WEEKS AFTER THAT SERVICE VISIT. *TR

12/12/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

DOOR AJAR SENSOR IS ACTIVATED EVEN THOUGH THE DOOR IS NOT AJAR. I HAVE TO SLAM THE DOOR SEVERAL TIMES TO GET IT TO WORK. THIS IS A SAFETY HAZARD AND VERY ANNOYING. THE DOORS WILL NOT LOCK IF IT IS AJAR. *TR

12/12/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/03/2014
Crash: No
Fire: No
Summary

THE DOOR AJAR SENSOR ON THE DRIVER SIDE WORKS SOMETIMES AND DOESN'T WORK SOMETIMES. I HAVE TO OPEN AND SHUT THE DOOR SEVERAL TIMES UNTIL IT WORKS. IF I CANNOT GET IT WORK THEN IT ABSOLUTELY KILLS MY BATTERY. THIS IS APPARENTLY HAPPENING ALOT ON THESE VEHICLES. *TR

12/11/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

DRIVER DOOR SHOWS AJAR BUT IS NOT THIS IS AN INTERMITTENT PROBLEM AND CAUSES SPONTSPONTANEOUS DOORS TO UNLOCK. AND THE ELECTRONICS IN THE CAR TO TURN ON WITHOUT KEUS PRESENT. DRAINS BATTERY FRQUENTLY. *TR

12/10/2014
Components: STEERING
Incident Date: 03/26/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC1BB******
Summary

CARE STARTED MAKING A WHIRRING NOISE THAT WAS INTERMITTENT, BUT NOT A NORMAL NOISE. TOOK IN FOR SERVICE, FOUND A LEAK IN POWER STEERING. TWO MONTHS LATER (5/9/12) TRYING TO BACK OUT OF A PARKING SPACE THE POWER STEERING PUMP QUIT, COULDN'T TURN THE WHEEL AND LOTS OF STEAM/SMOKE CAME OUT FROM UNDER THE CAR. REPLACED POWER STEERING PUMP UNDER WARRANTY (EXT. WARRANTY WAS PURCHASED AT TIME OF SALE). NOVEMBER 12, 2014 TOOK THE CAR BACK IN FOR WHIRRING NOISE, MOSTLY NOTICEABLE WHILE TURNING LEFT AND ONLY WHEN IT WAS COLD OUTSIDE. (TEMPS BELOW 45). POWER STEERING PUMP WAS BAD AGAIN. REPLACED PUMP/BELT FOR $853.45. DROVE TO FLORIDA FOR THANKSGIVING NO PROBLEMS CAME HOME TO COLD WEATHER AND THE WHIRRING NOISE WAS BACK. THIS TIME IT DIDN'T STOP FOR 20-30 MINUTES WHEN CAR WAS SUFFICIENTLY WARM. NOISE MADE WHILE GOING FORWARD/BACKWARDS/TURNING. PARKED CAR FOR THE WEEKEND FRIDAY NIGHT, SUNDAY NIGHT WENT TO MOVE IT AND STEERING DIDN'T WORK. CHECKED FLUID RESERVOIR ALMOST EMPTY. TOOK BACK TO DEALERSHIP, HAD TO WAIT 48 HRS FOR THEM TO FIND THE O-RING AND HOSE WAS BAD, ANOTHER $500. O-RING AND HOSE SHOULD HAVE BEEN REPLACED WITH POWER STEERING PUMP, BUT WERE NOT PART OF THE PACKAGE. HOW DO I KNOW THAT THE NEW PUMP DIDN'T SUFFER DAMAGE FROM BEING SO LOW ON FLUID? THERE WAS 3000 MILES DRIVEN BETWEEN NEW PUMP AND HOSE ISSUE. *TR

12/09/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/01/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT AFTER ATTEMPTING TO CLOSE THE FRONT DRIVERS SIDE DOOR, THE DOOR AJAR WARNING LIGHT ILLUMINATED AND THE INTERIOR LIGHTS REMAINED ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE DOOR LATCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT AVAILABLE.

12/09/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 11/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

THE DRIVERS SIDE DOOR IS DEFINITELY CLOSED. CAR DOES NOT THINK SO. DASH WARNING LIGHT IS ON. DOME LIGHTS ON. WHEN USING THE CLICKER TO LOCK THE DOORS THE HORN BEEPS A COUPLE OF TIMES. WEIRD STUFF. I DO NOT KNOW IF THIS IS GOING TO CAUSE SAFETY PROBLEMS OR NOT. THIS EDGE ALSO HAS BACK BRAKE PROBLEMS. THE BACK ROTORS AND BRAKES HAVE BEEN CHANGED TWICE ALREADY DUE TO CORROSION. BAD DESIGN. THEY GET REALLY HOT AND MUST BE SLIGHTLY IN THE BRAKING POSITION THEN UNTIL CHANGED. WINTER IN MINNESOTA - SALT AND FORD'S BETTER IDEA. ONE MORE THING: WHEN WE CHANGE THE TEMPERATURE SETTINGS THE COMPUTER THINGS WE WANT AIR CONDITIONING. THIS CAUSES THE WINDOWS TO COMPLETELY FOG OVER UNDER CERTAIN CONDITIONS. I HAVE HAD NUMEROUS TALKS WITH FORD MOTORS ABOUT THIS SAFETY PROBLEM. THEY DO NOT GET IT AND BASICALLY BLOW US OFF BECAUSE OF COST OR LACK OF UNDERSTANDING. THERE ARE COMPLAINTS FILED. *TR

12/07/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

INDICATES DRIVER DOOR IS AJAR. DOESN'T MATTER HOW HARD OR EASY YOU CLOSE THE DOOR IT WON'T GO OFF. ALSO MY CAR ALARM JEEPS GOING OFF RANDOMLY. *TR

12/06/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

INTERMITTENT "DOOR AJAR" WARNING INDICATOR ON DRIVER'S OPERATION PANEL. OPENING AND CLOSING, SOMETIMES WILL CLEAR THE WARNING INDICATOR. IF WARNING INDICATOR IS NOT EXTINGUISHED BY OPENING AND CLOSING DOOR, DOORS WILL NOT AUTOMATICALLY LOCK (I. E. DOORS REMAIN UNLOCKED). FORD DEALER HAS USED A LUBRICANT (SPRAY LUBRICANT) INTO DEFECTIVE DRIVER'S SIDE DOOR LOCK. ALARM IS LESS FREQUENT BUT STILL A PROBLEM. *TR

12/05/2014
Components: STRUCTURE
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

THE AJAR LIGHT COMES ON INDICATING THE DOOR IS NOT SHUT. WE OPENED AND CLOSED THE DOOR NUMEROUS TIMES BUT THE DOOR AJAR LIGHT STAYS ON. THIS ALSO MAKES THE INTERIOR DOME LIGHT STAY ON. THE MOST RECENT EVENT OCCURRED WHEN WE WERE TRAVELING BACK HOME AT NIGHT. THE SAME CIRCUMSTANCE HAPPENED. OPENED AND CLOSED THE DOOR NUMEROUS TIMES BUT THE DOOR AJAR AND DOME LIGHT STAYED ON. IT FINALLY WENT OFF AFTER 15 MINUTES OF OPENING AND CLOSING THE DOOR. TOOK TO THE FORD DEALER AND COST ME $500 TO HAVE THE DOOR LATCH MECHANISM CHANGED. I GOOGLED AND FOUND THIS IS HAPPENING TO ALOT OF FORD AUTOMOBILES. IN FACT, THE SERVICE ADVISOR SAID THAT 2 MORE CASES CAME IN TODAY AS I PICKED UP MY CAR. FORD NEEDS TO PONY UP AND DO A RECALL AND REIMBURSE EVERYONE FOR THIS HIGH COSTS FIX AND DESIGN A BETTER LATCHING MECHANISM; "NOT MILITARY GRADE PLASTIC". *TR

12/03/2014
Components: ELECTRICAL SYSTEM
Incident Date: 03/13/2013
Crash: No
Fire: No
Summary

THE DRIVERS DOOR THE DOOR AJAR LIGHT , THE SWITCH IS STICKING CAUSING THE DOOR AJAR LIGHT AND INTERIOR LIGHTS TO STAY ON ALSO THE DOOR LOCKS WILL NOT ENGAGE.SAFTEY ISSUE. HAVE HAD TO REPAIR OR REPLACE THIS SWITCH TWICE SINCE 2012 AT A COST OF ORE THAN 500.00 DOLLARS. DEALER SAYS THEY KNOW ABOUT THE PROBLEM BUT SINCE NO RECALL ALL THEY CAN DO IS REPAIR OR REPLACE OVER AND OVER AGAIN. I KNOW THIS IS A MODEL PROBLEM JUST CHECK. *JS

12/03/2014
Components: SERVICE BRAKES
Incident Date: 12/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC8BB******
Summary

DRIVING @30 MPH TRIED TO STOP AND BRAKE PEDAL BECAME ROCK HARD AND WOULD NOT STOP CAR ROLLED TO SLOW DOWN THEN APPLIED BRAKE AND PUMPED PEDAL HAD TO PUSH BRAKE WITH BOOTH FEET TO STOP NO POWER BRAKES AND ROCK HARD PEDAL. UPDATED 1/15/2016*JS

11/30/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

DOOR AJAR INDICATOR LIGHT FOR REAR, LEFT PASSENGER DOOR REMAINS LIT AFTER DOOR HAS BEEN SLAMMED SHUT NUMEROUS TIMES. SAME ISSUE AS OTHER COMPLAINTS FOR FRONT DRIVER DOOR. *TR

11/29/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7BB******
Summary

BASE MODEL: IN FIRST WEEK OF AUGUST 2014, IT EXPERIENCED SUDDEN LOSS OF SPEED AND SEVERE VIBRATION WHILE DRIVING ON MAJOR THOUROUGHFARE STREET. IT WAS UNABLE TO BE DRIVEN AND COULD NOT BE MOVED OUT OF THE WAY. THE "WRENCH" SIGN CAME UP. AFTER TURNING IT OFF AND WAITING FOR ABOUT A 2-3 MINS, IT DID START LIKE NORMAL. WE BROUGHT TO THE DEALERSHIP THE SAME DAY. FIRST WE WERE TOLD THAT IT JUST NEEDS COMPUTER RESET AND WOULD COST $75, THEN THEY ULTIMATELY DID IT FOR FREE, WHILE PERFORMING 30K MILES SERVICES SAME DAY. THREE MONTH LATER I STARTED EXPERIENCING THE SAME ISSUE AGAIN. I CALLED THE DEALERSHIP AND WAS TOLD TO BRING IT IN. I DID NOT HAVE TIME FOR ABOUT A WEEK DUE TO TIGHT WORK SCHEDULE, BUT DURING THAT WEEK IT KEPT OCCURRING AGAIN, HAPPENED 3-4 TIMES. FINALLY WHEN IT WENT FOR SERVICE AT THE DEALERSHIP, THEY TOLD ME THAT IT IS THROTTLE ISSUE AND QUOTED ME ABOUT $800 TO FIX IT. UPON FURTHER INQUIRING WITH TECHNICIAN, HE TOLD THAT THIS IS NOT AN UNCOMMON ISSUE ON FORD VEHICLES. FORD ESCAPE AND FUSION HAVE BEEN RECALLED TO FIX IT UNDER EXTENDED WARRANTY FOR THE SIMILAR PROBLEM, BUT FORD EDGE HAS NOT BEEN STILL COVERED FOR THIS ISSUES. THERE IS A FUNDAMENTAL PROBLEM WITH HOW FORD HAS BEEN HANDLING THE ISSUE FOR THE EDGE. WHAT I HAVE FOUND THAT FORD HAS NOT ALLOWING / GIVING OUT SERVICE CENTER TO USE THE CODE TO EXPLORE THE BLACK BOX RIGHT AWAY IF THIS ISSUE COMES UP WHICH LEADS TO DELAY IN FINDING OUT WHAT EXACTLY IS WRONG WITH IT. THIS IS VERY DANGEROUS SITUATION. IF YOU ARE DRIVING ON MAJOR INTERSTATE OR MAKING A TURN, SUDDEN DECELERATION AND STALLING COULD BE LIFE THREATENING FOR THE ALL PASSENGERS IN THE CAR. NHTSA HAS DROPPED THE BALL BY NOT FORCING FORD TO RECALL FORD EDGE AND HAVE JUST ENFORCED CUSTOMER SATISFACTION PROGRAM INSTEAD OF RECALL. I HOPE THE NHTSA DOES NOT WAIT TILL THE FATALITIES ARE REPORTED. ( CAR IS UNDER MY WIFE'S NAME). *TR

11/29/2014
Components: STRUCTURE
Incident Date: 11/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

DRIVER SIDE DOOR AJAR WARNING STAYS ON. ONLINE RESEARCH SHOWS THIS IS A VERY COMMON PROBLEM, AND SHOULD ABSOLUTELY LEAD TO A MANUFACTURER RECALL. *TR

11/29/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

DRIVERS SIDE DOOR AJAR LIGHT STAYS ON. DOORS WILL NOT LOCK AND INTERIOR LIGHTS STAY ON. NOT SAFE DRIVING WITH DOORS UNLOCKED IN THE EVENT OF AN ACCIDENT. INTERIOR LIGHTS STAYING ON AT NIGHT MAKE IT IMPOSSIBLE TO SEE! *TR

11/28/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 11/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

HAD A DOOR AJAR FAULT(DRIVER DOOR). OPENED AND CLOSED DOOR SEVERAL TIMES, WOULD NOT GO OUT. YOU CAN NOT LOCK THE DOORS WHEN THIS HAPPENS. THIS FAULT OCCURS EACH TIME WE DRIVE THE VEHICLE. *TR

11/26/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

THE DRIVER DOOR LATCH HAS A SWITCH TO INDICATE IF THE DOOR IS OPEN OR CLOSED. THIS SWITCH IS FAILING AND INDICATING THAT THE DOOR IS AJAR REGARDLESS OF THE ACTUAL STATUS. THIS PREVENTS THE ABILITY TO LOCK THE CAR DOORS WHILE DRIVING THE VEHICLE, AND OBSCURES ALBEIT DOES NOT PREVENT THE ABILITY TO RECOGNIZE OTHER OPEN DOORS. DEALER INDICATES THAT THIS IS A COMMON ISSUE. *TR

11/25/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/18/2014
Crash: No
Fire: No
Summary

THE DOOR AJAR LIGHT STARTED COMING ON AND IS NOW ON CONSTANTLY. SINCE THE DOOR AJAR LIGHT WON'T GO OFF MY CONSOLE LIGHT STAYS ON AS WELL. I HAVE FOUND NOTHING TO FIX THIS ISSUE EXCEPT FOR COMPLETELY REPLACING IT. IT'S NOT A CHEAP FIX. *TR

11/25/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4GC0BB******
Summary

THE DRIVERS SIDE DOOR ADJAR SENSOR IS MALFUNCTIONING EVEN WHEN THE DOOR IS FULLY CLOSED. WHEN THIS MALFUNCTION OCCURS, THE INTERIOR OVERHEAD LIGHT REMAINS LIT FOR 5-10 MINUTES AND IT CANNOT BE DISABLED. THIS IS ESPECIALLY PROBLEMATIC DURING NIGHT DRIVING, BECAUSE IT MAKES IT EXTREMELY DIFFICULT TO SEE THE ROAD AND SURROUNDING ENVIRONMENT WHILE THE LIGHT IS ON. THE FIRST TIME THE PROBLEM OCCURRED, FORD CLEANED THE CONTACTS AND IT FIXED THE ERROR FOR 6 MONTHS AND THE REPAIR WAS $148.50 WHEN IT APPEARED AGAIN, FORDS SOLUTION WAS TO REPLACE THE ENTIRE ASSEMBLY AND THE COST OF THIS 2ND REPAIR WAS $340.00. NOT ONLY HAVE THESE BEEN EXPENSIVE REPAIRS, IT MUST BE COMPLETED BECAUSE IT CREATES A DANGEROUS DRIVING EXPERIENCE AND THERE IS NO WAY TO DEACTIVATE THE SENSOR. THIS IS A FLAW IN THE DESIGN AND SHOULD BE RECALLED. *TR

11/24/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 10/01/2014
Crash: No
Fire: No
Summary

THE DOOR AJAR SWITCH DOES NOT WORK. WHAT THIS HAS DONE TO THE VEHICLE IS THE INTERIOR LIGHTS STAY ON IN THE CAR WELL AFTER IT HAS BEEN TURNED OFF. THE VEHICLE ALSO WILL NOT TURN THE INTERIOR LIGHT OFF WHEN RUNNING UNLESS YOU ARE IN DRIVE AND MOVE FORWARD. THE DANGER IS IN REVERSING AT NIGHT. THE LIGHTS DO NOT GO OUT WHATSOEVER IN REVERSE AND MAKES IT VERY DIFFICULT TO SEE AT NIGHT WHEN IN REVERSE. WE HAVE ALMOST HIT A PERSON, A CAR AND A FEW POLES WITH THIS LIGHTING STAYING ON. NOT ONLY DOES IT POSE A THREAT FOR A CRASH OR HITTING OTHER VEHICLES IT ALSO KILLS THE BATTERY IN THE VEHICLE. THIS SHOULD NOT BE AN ISSUE IN A VEHICLE THIS NEW. PLEASE DO SOMETHING ABOUT THIS THE LIGHTING THAT STAYS ON WILL GET SOMEONE HURT BECAUSE THE DRIVER CANNOT SEE WHERE THEY ARE REVERSING TO INTHE DARK. *TR

11/21/2014
Components: UNKNOWN OR OTHER
Incident Date: 11/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

DRIVING ALONG AND THE CAR LOST POWER, WRENCH LIGHT CAME ON. WE SHUT CAR OFF AND IT STARTED AND WE RESUMED DRIVING. THE NEXT DAY IT HAPPENED 5 TIMES. CALLED FORD AND THEY WERE NO RECALLS BUT IF YOU LOOK ON LINE THERE ARE MANY COMPLAINTS ABOUT THIS ISSUE WHICH CAN CAUSE SOMEONE'S LIFE! I BELIEVE THIS SHOULD BE A RECALL BY FORD. I CALLED FORD AND RECEIVED A CASE NUMBER [XXX] THE PART (THROTTLE) COST 600 TO FIX SINCE IT WAS NOT COVERED. I HOPE THAT THERE IS NO FATALITIES WITH THIS ISSUE BEFORE FORD RECOGNIZES IT! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/18/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2BB******
Summary

READ DRIVER SIDE DOOR LATCH SENSOR SAYS THAT THE DOOR IS AJAR AND IT IS CLEARLY NOT. IT USED TO WORK BY OPENING AND CLOSING A FEW TIMES, BUT NOW HAS COMPLETELY FAILED. IT HAS BECOME A SAFETY ISSUE AS THE LOCKS WILL NOT ENGAGE WHILE DRIVING AS THE INTERIOR LIGHTS DON'T GO OFF EITHER. *TR

11/17/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 11/14/2014
Crash: No
Fire: No
Summary

DRIVER DOOR SENSOR STATES DOOR IS AJAR WHEN IT IS NOT. *TR

11/15/2014
Components: ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 11/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

THE DOOR AJAR LIGHT ON THE DASH, WHILE THE DOOR IS CLOSED, FOR THE DRIVERS SIDE REAR DOOR WILL NOT SHUT OFF. THE AUTOMATIC LOCKS WILL NOT ENGAGE AND THE DOME LIGHTS AND VARIOUS PARKING LIGHTS ON THE VEHICLE TURN OFF AND ON AT ALL HOURS OF THE DAY AND NIGHT WHILE CAR IS PARKED TAXING THE BATTERY. I ENDED UP HAVING TO BUY A NEW BATTERY OVER TIME. *TR

11/14/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 01/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THE DRIVER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

11/14/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 09/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL CAUSING THE DOME LIGHT TO REMAIN ON WHILE OPERATING THE VEHICLE. THE CONTACT INDICATED THAT THE VISIBILITY WAS DIMINISHED WHEN THE DOME LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DOOR AJAR SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.

11/14/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 12/03/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC2BB******
Summary

I HAVE HAD SEVERAL INCIDENTS WITH THE DRIVER DOOR AJAR SENSOR WHICH CAUSE THE INTEIOR LIGHT TO RENAIB O WHILE DRIVING OR PARKING. I HAVE CLEANED THE SENSOR A FEW TIMES BUT IT SEEMS TO BECOME AN ISSUE. *TR

11/14/2014
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 08/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC7BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR INDICATOR REMAINED ILLUMINATED AND THE AUTOMATIC DOOR LOCK SYSTEM FAILED TO FUNCTION PROPERLY. ALSO, THE CONTACT MENTIONED THAT THE FAILURE CAUSED THE DOME LIGHT TO STAY ILLUMINATED WHILE THE VEHICLE WAS IN MOTION. THE FAILURE OCCURRED DAILY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 29,513.

11/14/2014
Components: POWER TRAIN
Incident Date: 10/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

I WAS DRIVING MY 2011 FORD EDGE DOWN A BUSY HIGH TRAFFIC AREA GOING 45 MPH AND MY CAR STARTED SHAKING THE TOOL LIGHT CAME ON THE DASHBOARD AND IT JUST STOPPED IN THE MIDDLE OF THE ROAD, SOMEONE ALMOST REAR ENDED ME PEOPLE WERE HONKING, I STILL HAD ALL POWER BUT MY ACCELERATION JUST STOPPED, PULLED OVER TO THE SIDE WITH THE EMERGENCY FLASHES ON TURNED THE CAR OFF AND SAT FOR A MINUTE I RESTARTED IT AND DROVE IT HOME, IT DID THE EXACT SAME THING TWO DAYS LATER. I CALLED MY EXTENDED WARRANTY COMPANY AND PROCEEDED TO TAKE IT TO THE DEALERSHIP. I TOLD THEM AFTER DOING RESEARCH I THOUGHT IT WAS THE THROTTLE BODY. THEY CHECKED IT OUT AND SAID IT WAS A BAD MASS SENSOR, FIXED IT AND SAID I WAS GOOD TO GO. I PICKED UP THE CAR AND TWO DAYS LATER IT DID THE SAME THING, CAR SHOOK, TOOL LIGHT CAME ON, THEN I LOST ACCELERATION, COASTED INTO A PARKING LOT, HAPPENED 2 MORE TIMES AGAIN. I TOOK IT BACK TO THE DEALERSHIP THEY SAID NO CODES WERE COMING UP SO THEY COULDN'T FIX ANYTHING. I SAID WELL OBVIOUSLY SOMETHING IS WRONG, I SUGGESTED THE THROTTLE BODY THEY SAID NO CODES CAME UP, NOTHING THEY CAN DO, AGAIN I SAID SOMETHING IS WRONG ITS NOT SAFE TO DRIVE! HE SAID UNLESS THE CODE COMES UP FORD WILL NOT LET THEM REPLACE ANYTHING. I ASKED HIM WHAT THE SOLUTION IS HE HAD NOTHING. HE SAID UNLESS IT HAPPENS WHILE THEY TEST DROVE IT THERE IS NOTHING THEY CAN DO. SO IM STUCK WITH A FAULTY CAR WITH NO SOLUTIONS. *TR

11/12/2014
Components: SERVICE BRAKES
Incident Date: 11/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

SLOWING AT A STOP AND DEPRESSED BRAKES. BRAKES DID NOT ENGAGE PEDAL BECAME VERY HARD TO PUSH VEHICLE ROLLED THROUGH STOP. LET OFF BRAKE AND DEPRESSED AGAIN AND BRAKES SLOWLY ENGAGED. THIS HAPPENED SEVERAL TIMES BEFORE I COULD GET HOME TO PARK VEHICLE. DID NOT HAPPEN AT HIGHER SPEEDS ONLY 30MPH AND BELOW. CHECKED BRAKE FLUID LEVEL, OK. PULLED WHEEL AND BRAKE PADS WERE FINE. WILL BE CONTACTING DEALER TO SEE IF SERVICE ADVISOR'S HAVE BEEN ISSUED. *TR

11/11/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 11/04/2014
Crash: No
Fire: No
Summary

DOOR LATCH AJAR SWITCH LIGHT SAYS PASSENGER DOOR IS NOT CLOSE WHEN IT IS CLOSE, INTERIOR LIGHT WILL NOT GO OFF. AND DOORS WILL NOT LOCK AS LONG AS IT SAYS DOOR IS AJAR. *TR

11/07/2014
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 07/14/2014
Crash: No
Fire: No
Summary

DRIVER'S & LEFT BACK DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. SOME NOISE APPEARS WHEN HANDIN OUT THE STEERING. *TR

11/07/2014
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 08/01/2014
Crash: No
Fire: No
Summary

I HAVE A 2011 FORD EDGE AND AT 70,000 MILES, MY DOOR AJAR LIGHT STAYS ON EVEN THOUGH MY DOOR IS CLOSED. I CAN'T LOCK MY DOORS WHILE I'M DRIVING WHICH WORRIES ME SINCE I HAVE A 5 MONTH OLD BABY. MY BATTERY DIES BECAUSE MY INTERIOR LIGHTS STAY ON DUE TO THE DOOR BEING "AJAR". I'VE ALSO HEARD THAT MY AIRBAGS MAY NOT DEPLOY IN AN ACCIDENT IF MY INTERIOR LIGHTS ARE ON. THAT'S A SCARY THOUGHT! I'VE BEEN TOLD THAT THE SENSOR TO THE LATCH IS JUST DIRTY AND THAT IT NEEDS TO BE CLEANED OFF WHICH WOULD COST ME $450! THEN THEY SAID THAT THEY COULD JUST REPLACE IT. THIS IS RIDICULOUS! FORD NEEDS TO FIX THIS PROBLEM! I'VE ALWAYS LOVED FORD, BUT AFTER OWNING THIS VEHICLE AND HAVING THIS SILLY ISSUE, I DON'T THINK I'LL BE BUYING ANOTHER FORD AGAIN!!! *TR

11/06/2014
Components: POWER TRAIN,ENGINE
Incident Date: 10/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7BB******
Summary

DURING DRIVING MY 2011 FORD EDGE THE ENGINE STALLED WITHOUT WARNING. THE STALL OCCURRED AT AN APPROXIMATE DRIVING SPEED OF 30 MPH IN THE MIDDLE OF THE ROADWAY. A LIGHT DEPICTING A WRENCH SHOWN ON THE INSTRUMENT CLUSTER DISPLAY ALONG WITH A MESSAGE TO CONSULT MANUAL. AT THE TIME THIS HAPPENED, I TURNED OFF THE CAR AND RESTARTED IT TO SEE IF I COULD GET IT GOING AGAIN BEFORE I GOT HIT BY A CAR. THE CAR DID START AND THEN DROVE NORMALLY. I LOOKED IN THE MANUAL AND FOUND THE WRENCH ICON TO INDICATE A POWERTRAIN DEFECT. SINCE THIS WAS A DRIVING HAZARD, I HAD IT TOWED TO THE DEALER. THE ONBOARD COMPUTER WAS ACCESSED AND THE CODE C-P2111 WAS DIAGNOSED. I WAS TOLD THAT THIS WAS A DEFECTIVE THROTTLE BODY AND THAT IT WOULD BE REPLACED. A NEW PART WAS INSTALLED AND I HAVE DRIVEN THE CAR APPROXIMATELY 250 MILES AND IT SO FAR HAS NOT REPEATED THE SAME STALLING. IT DOES NOT, HOWEVER, MAINTAIN CONSISTENT RPMS WHILE IDLING. A COUPLE OF TIMES THEY DIPPED DOWN LOW ENOUGH THAT I THOUGHT THE CAR WAS GOING TO DIE AT A TRAFFIC LIGHT. I TOOK IT BACK TO THE DEALER AND THEY SAID THEY COULD FIND NOTHING WRONG. I DISAGREE--I DIDN'T HAVE THIS PROBLEM PRIOR TO THE INSTALLATION OF THE THROTTLE BODY. I AM MAKING THIS COMPLAINT BECAUSE THIS ISSUE IS A SEVERE PROBLEM THAT COULD CAUSE SOMEONE TO LOSE THEIR LIFE IF THE CAR STALLED ON THE FREEWAY. WHEN IT STALLS, THE CAR DOESN'T SLOWLY COAST ALONG, IT ABRUPTLY STOPS. THIS MAY BE THE SAME PART THAT IS IN OTHER FORD VEHICLES FOR WHICH A RECALL HAS BEEN MADE, BUT SO FAR THERE HAS BEEN NO BULLETIN ON THE FORD EDGE FOR THE THROTTLE BODY DEFECT. *TR

11/04/2014
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

CAR ALMOST SHUTS DOWN, YOU CAN DRIVE IT AT 1 MPH OR RESTART & IT WORKS FINE. ENGINE LIGHT DOES COME ON. HAD IT TOWED TO DEALERSHIP & THEY COULDN'T FIND ANYTHING WRONG. WE ARE BOTH HANDICAP, IT'S ARE ONLY CAR & SHUTS OFF DAILY. DEALERSHIP CAN NOT DO ANYTHING UNLESS WE BRING IT, TAKE A MECHANIC WITH US & IT HAPPENS WHILE HE IS IN THE CAR!! *TR

11/03/2014
Components: STRUCTURE
Incident Date: 01/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

"PASSENGER DOOR AJAR" INDICATOR INTERMITTENTLY COMES ON AND REQUIRES SEVERAL HARD DOOR SLAMS TO REMOVE IT. ASIDE FROM BEING VERY ANNOYING, THIS IS A POTENTIAL SAFETY ISSUE FOR THE FOLLOWING REASONS; 1. WHEN THE DOOR AJAR INDICATOR IS ON, THE DOORS WILL NOT AUTOMATICALLY LOCK AND CANNOT BE LOCKED MANUALLY, 2. THE INTERIOR DOME LIGHT COMES ON AND CANNOT BE TURNED OFF. THIS IS ESPECIALLY HAZARDOUS AT NIGHT. 3. I HAVE BEEN TOLD THE AIRBAGS WILL NOT DEPLOY IF THE DOOR AJAR INDICATOR IS ON. THIS ISSUE HAS APPARENTLY BEEN A PROBLEM FOR SEVERAL YEARS FOR FORD AND THE PROBLEM HAS NOT BEEN CORRECTED. THERE ARE MANY POSTS AND YOU TUBE VIDEOS ADDRESSING THE PROBLEM. I PLAN TO HAVE THE DEALER REPLACE THE SENSOR, BUT I MAINTAIN THAT THIS IS A SAFETY ISSUE AND FORD SHOULD FIX THE DEVICE. *TR

11/02/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 03/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GCXBB******
Summary

DRIVER DOOR AJAR LIGHT STAYS ON CONSTANTLY MAKING THE VEHICLE UNABLE TO LOCK DOORS AUTOMATICALLY AND MANUALLY. ALSO, INTERIOR LIGHTS STAY ON LONGER MAKING NIGHT DRIVING UNSAFE AS WELL AS RISK FOR BATTERY DYING. *TR

10/31/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 06/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

THE DOOR AJAR WARNING LIGHT WILL NOT GO OFF EVEN IF THE DOOR IS CLOSED, WHICH MAKES THE INTERIOR LIGHTS STAY ON WHILE DRIVING WHICH IS A HAZARD AT NIGHT TIME, CREATES LOW VISIBILITY, HARD TO SEE THE ROAD. ALSO THE DOORS LOCK AND UNLOCK SPORADICALLY BECAUSE OF THE MALFUNCTIONING SENSOR. SEVERAL PEOPLE I KNOW WITH THE SAME VEHICLE HAVE HAD THE SAME PROBLEM WITH THEIRS. SEEMS LIKE FORD IS CASHING IN ON THE 600.00 REPAIR TO FIX THE MALFUNCTIONING LIGHT.... AT THE DRIVERS EXPENSE, MONETARY EXPENSES AND SAFETY EXPENSES. NOT OK. *TR

10/30/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6BB******
Summary

THE LATCH SENSOR TELLING THE CAR THAT THE DOOR IS AJAR IS STICKING. IT WON'T ALLOW THE DOORS TO LOCK BECAUSE IT THINKS THE DOOR IS STILL AJAR. THE INTERIOR LIGHTS STAY ON WHICH ALSO DRAIN THE CAR'S BATTERY. THE FACT THAT MY CAR DOORS WON'T LOCK AS A RESULT OF THIS SENSOR ISSUE IS A SAFETY ISSUE FOR ALL THAT ENCOUNTER IT. *TR

10/30/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC7BB******
Summary

AS MANY OTHER FORD EDGE OWNERS HAVE REPORTED, THE DOOR AJAR WARNING IS ILLUMINATED AND DOORS WILL NOT LOCK. DOOR IS SHUT BUT CONTINUES TO DO THIS. *TR

10/29/2014
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JCXBB******
Summary

THE DOOR LATCH SENSOR MALFUNCTIONS CAUSING THE INSTRUMENT PANEL TO ANNOUNCE THAT THE DOOR IS AJAR EVEN THOUGH ALL FOUR DOORS ARE SHUT CORRECTLY. IF YOU CANNOT MAKE THE MESSAGE GO AWAY BY REOPENING AND SHUTTING THE DOOR, THEN THE DOORS WILL NOT LOCK ONCE THE VEHICLE IS IN MOTION AND THE DOME LIGHTS WILL REMAIN ILLUMINATED. ALSO, THE BIGGEST DANGER IS THAT THE LATCH CAN MALFUNCTION WHILE DRIVING CAUSING THE DOORS LOCKS TO UNLOCK WHILE DRIVING AT HIGH RATES OF SPEED. THIS IS CONCERNING GIVEN THAT MY DAUGHTER RIDES IN THE BACK SEAT. THIS HAS CAUSED BATTERY TO BE DRAINED. *TR

10/27/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4BB******
Summary

MY 2011 FORD EDGE WITH 28,000 MILES JUST DROPPED OUT OF THE THREE YEAR WARRANTY AND THE DOOR AJAR WARNING CAME ON AFTER SHUTTING MY CAR DOOR AND WOULD NOT GO OUT. THE DOOR WAS SHUT, BUT THE SENSOR STILL INDICATED THE DOOR WAS NOT CLOSED. AS A RESULT THE AUTO DOOR LOCK WOULD NOT ENGAGE AND INTERIOR LIGHTS STAYED ON. THIS PROBLEM GOT WORSE OVER TIME AND NOW THE DOOR AJAR INDICATOR NEVER SHUTS OFF. THIS IS A BIG SAFETY ISSUE IN THAT THE DOORS DO NOT LOCK AS THEY SHOULD AND IF THE DOOR DOES HAPPEN TO BE AJAR YOU WOULD NEVER KNOW. I BELIEVE THERE IS AN EXISTING SERVICE BULLETIN(TSB 14-0011) ON THIS, BUT IT SHOULD REALLY BE A RECALL BECAUSE IT APPEARS TO BE A PRETTY COMMON PROBLEM WITH MANY FORDS. I GUESS FORD IS WAITING FOR SOMEONE TO FALL OUT OF A MOVING CAR AND GET HURT BEFORE THEY ISSUE A RECALL. INSTEAD FORD HAD ME PAY OVER 600.00 TO FIX THE ISSUE JUST OUT OF WARRANTY. *TR

10/24/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 10/17/2014
Crash: No
Fire: No
Summary

WHILE DRIVING ON THE HIGHWAY AT 70 MPH, THE CAR SUDDENLY JERKED AND QUICKLY LOST SPEED, AND THE WRENCH LIGHT CAME ON. I ATTEMPTED TO PRESS THE GAS PEDAL, HOWEVER NOTHING REACTED, THE CAR WOULDN'T ACCELERATE. AFTER TURNING ON THE HAZARD LIGHTS, I WAS ABLE TO CREEP TO THE SHOULDER AND ON THEN ONTO THE OFF-RAMP WHERE I RESTARTED THE CAR. INITIALLY EVERYTHING WORKED; I WAS ABLE TO ACCELERATE, BUT SHORTLY AFTER THE JERKING/LOSS OF SPEED HAPPENED AGAIN. AFTER CALLING MY HUSBAND TO MEET ME WHERE I WAS STRANDED, I CALLED MY INSURANCE COMPANY TO ACTIVE ROADSIDE ASSISTANCE. OUR CAR WAS TOWED TO A LOCAL FORD SHOP WHERE THEY TOLD US THAT OUR ELECTRONIC FUEL THROTTLE FAILED AND HAD TO BEEN REPLACED AT JUST ABOUT $900 (PLUS THE TOW). *TR

10/23/2014
Components: POWER TRAIN
Incident Date: 10/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

THROTTLE BODY KEEPS FAULTING OUT AND LOOSING POWER TO THE VEHICLE ACCELERATION. CAUSING ME A LOT OF TROUBLE AND I AM A SINGLE FATHER TRYING TO RAISE FOR KIDS. I AM VERY UPSET WITH FORD RIGHT NOW!! *TR

10/23/2014
Components: ENGINE
Incident Date: 10/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

ENGINE STALL, LOW OIL PRESSURE LIGHT COMES ON AND LOOSE STEERING CONTROL AND BRAKES.....VERY UNSAFE AND DANGEROUS!! I AM VERY UNSATISFIED WITH FORD RIGHT NOW. I HAVE SEVERAL ISSUES WITH THIS VEHICLE RIGHT NOW AND AM NOT HAPPY!!!! *TR

10/23/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC0BB******
Summary

DOOR AJAR SIGNAL COMES ON DASH SIGNALING DRIVERS DOOR IS NOT CLOSED. ALL DOORS WILL NOT LOCK AND DOME LIGHTS STAYS ON. RECLOSING DOOR DOES NOT CHANGE STATUS. *TR

10/22/2014
Components: ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
Incident Date: 08/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

DRIVING IN RESIDENTIAL AREA @ 35MPH. WRENCH LIGHT CAME ON, CAR WOULD NO LONGER ACCELERATE AND WAS COASTED TO THE SIDE OF THE ROAD. CAR WAS TURNED OFF AND THEN BACK ON AND WAS ABLE TO BE DRIVEN WITHOUT PROBLEM. SAME EVENT PREVIOUSLY DESCRIBED OCCURRED AGAIN.1.5HRS LATER. THIS EVENT HAPPENED AT A LIGHT THAT HAD JUST TURNED GREEN AND THE CAR HAD TO BE STOPPED IN A TURN LANE, TURNED OFF AND BACK ON, CAUSING A DISTURBANCE IN TRAFFIC PATTERNS. AT THIS POINT, THE DEALERSHIP WAS CALLED AND NOTIFIED THAT I WAS BRINGING THE CAR IN FOR IMMEDIATE SERVICE. THE CAR THEN SHUT OFF AGAIN AND MY HUSBAND AND I DECIDED IT WAS NOT SAFE FOR ME TO TRAVEL 25MI TO DEALERSHIP WHERE CAR WAS PURCHASED. WE WENT TO THE NEAREST FORD DEALERSHIP,APPROX.5 MI AWAY. IN ROUTE TO NEAREST DEALERSHIP ON INTERSTATE GOING 65MPH THE CAR SHUT OFF. I WAS ABLE TO GET THE CAR OVER ON THE SHOULDER TO STOP THE ENGINE.THE AREA WHERE MY CAR CAME TO A STOP WAS RIGHT AROUND A BLIND BEND IN THE ROAD. THE CAR WAS RESTARTED AND I DROVE FORWARD WHILE STILL ON THE SHOULDER IN HOPES THAT I WOULD BE ABLE TO GET AROUND THE BEND IN THE ROAD AND BE ABLE TO SAFELY ACCELERATE AND MERGE BACK INTO TRAFFIC WITHOUT DOING SO BLINDLY. I EXITED THE INTERSTATE ONTO SECONDARY ROADS LESS THAN 1MI LATER. THE CAR SHUT OFF 4 MORE TIMES WHILE DRIVING TO THE DEALERSHIP. ONE OF THESE TIMES WAS IN THE MIDDLE OF A HIGH TRAFFIC INTERSECTION WHICH INVOLVED 3 LANES OF TRAFFIC EACH WAY. MY VEHICLE WAS SERVICED AND RETURNED TO ME THAT EVENING. THROTTLE BODY WAS REPLACED,COSTING$693.LESS THAN 1MI FROM THE DEALERSHIP THE CAR WOULD NO LONGER ACCELERATE AND CAME TO A COMPLETE STOP WHILE IN THE TURN LANE OF AN INTERSECTION DURING HIGH VOLUME TRAFFIC HRS. IT WOULD NOT RESTART. DEALERSHIP NOTIFIED, THEIR TOW SERVICE ESTIMATED 90MIN WAIT. LOCAL POLICE NOTIFIED DUE TO MAJOR DISRUPTION IN TRAFFIC & FEAR OF SAFETY. WAITED 45MIN, THEN HAD CAR TOWED AT MY EXPENSE.

10/21/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 09/25/2014
Crash: No
Fire: No
Summary

WHILE DRIVING MY 2011 FORD EDGE IN HEAVY TRAFFIC IT SUDDENLY LOSS ALL ACCELERATION DROPPING DOWN TO A CRAWL. THIS LOSS OF SPEED ALMOST CAUSED THE VEHICLE BEHIND ME TO CRASH INTO MY REAR END. I HAD TO COAST TO THE SIDE OF THE ROAD, TURN MY CAR OFF AND THEN RESTART. IT TOOK THE CAR TO THE DEALER AND WAS TOLD IT WAS THE ELECTRONIC THROTTLE BODY WHICH THEY ARE HAVING ISSUES WITH. IT IS BEING RECALLED ON SOME FORD MODELS BUT NOT ON THE EDGE. I THINK THAT THIS IS CRAZY. IF THEY KNOW THEY HAVE AN ISSUE WHY NOT FIX IT ON ALL MODELS. THANK GOODNESS I WAS LUCKY ENOUGH THAT THE DRIVER BEHIND ME WAS PAYING ATTENTION. IF THIS HAD HAPPENED ON THE INTERSTATE IT COULD HAD SERIOUSLY INJURED SOMEBODY. I HOPE THAT THE NTSB LOOKS INTO THIS BEFORE SOMEONE GETS KILLED. *TR

10/21/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 09/25/2014
Crash: No
Fire: No
Summary

WHILE DRIVING MY 2011 FORD EDGE IN HEAVY TRAFFIC IT SUDDENLY LOSS ALL ACCELERATION DROPPING DOWN TO A CRAWL. THIS LOSS OF SPEED ALMOST CAUSED THE VEHICLE BEHIND ME TO CRASH INTO MY REAR END. I HAD TO COAST TO THE SIDE OF THE ROAD, TURN MY CAR OFF AND THEN RESTART. IT TOOK THE CAR TO THE DEALER AND WAS TOLD IT WAS THE ELECTRONIC THROTTLE BODY WHICH THEY ARE HAVING ISSUES WITH. IT IS BEING RECALLED ON SOME FORD MODELS BUT NOT ON THE EDGE. I THINK THAT THIS IS CRAZY. IF THEY KNOW THEY HAVE AN ISSUE WHY NOT FIX IT ON ALL MODELS. THANK GOODNESS I WAS LUCKY ENOUGH THAT THE DRIVER BEHIND ME WAS PAYING ATTENTION. IF THIS HAD HAPPENED ON THE INTERSTATE IT COULD HAD SERIOUSLY INJURED SOMEBODY. I HOPE THAT THE NHTSB LOOKS INTO THIS BEFORE SOMEONE GETS KILLED. *TR

10/21/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 09/25/2014
Crash: No
Fire: No
Summary

WHILE DRIVING MY 2011 FORD EDGE IN HEAVY TRAFFIC IT SUDDENLY LOSS ALL ACCELERATION DROPPING DOWN TO A CRAWL. THIS LOSS OF SPEED ALMOST CAUSED THE VEHICLE BEHIND ME TO CRASH INTO MY REAR END. I HAD TO COAST TO THE SIDE OF THE ROAD, TURN MY CAR OFF AND THEN RESTART. IT TOOK THE CAR TO THE DEALER AND WAS TOLD IT WAS THE ELECTRONIC THROTTLE BODY WHICH THEY ARE HAVING ISSUES WITH. IT IS BEING RECALLED ON SOME FORD MODELS BUT NOT ON THE EDGE. I THINK THAT THIS IS CRAZY. IF THEY KNOW THEY HAVE AN ISSUE WHY NOT FIX IT ON ALL MODELS. THANK GOODNESS I WAS LUCKY ENOUGH THAT THE DRIVER BEHIND ME WAS PAYING ATTENTION. IF THIS HAD HAPPENED ON THE INTERSTATE IT COULD HAD SERIOUSLY INJURED SOMEBODY. I HOPE THAT THE NHTSB LOOKS INTO THIS BEFORE SOMEONE GETS KILLED. *TR

10/21/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Incident Date: 10/21/2014
Crash: No
Fire: No
Summary

THE DOOR SENSOR ERRONEOUSLY INDICATES DOOR AJAR. THIS PREVENTS THE DOOR LOCKS FROM ACTUATING AND ALLOWS CHILDREN TO ACCIDENTALLY OPEN DOOR WHEN MOVING. ALSO THE DOME LIGHTS STAY ON AT HOURS OF DARKNESS, IMPEDING VISIBILITY. *TR

10/20/2014
Components: POWER TRAIN
Incident Date: 10/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC1BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE WRENCH WARNING LIGHT AND THE AWD OFF WARNING MESASGE ILLUMINATED AS THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT SHORTLY AFTER THE VEHICLE STALLED. AFTER RESTARTING THE ENGINE THE VEHICLE OPERATED AS NORMAL. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 37,000. PAM UPDATED 12/30/14*LJ THE CONSUMER STATED SINCE REPORTING THE FAILURE THE VEHICLE WAS REPAIRED. IT WAS FOUND THAT THE THROTTLE BODY WAS THE CAUSE OF THE FAILURE. UPDATED 9/25/15 *JS

10/19/2014
Components: ENGINE AND ENGINE COOLING
Incident Date: 10/15/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

WHILE DRIVING ON THE 56 FREEWAY WITH ONLY LESS THAN A ONE MINUTE WARNING OF A ORANGE COLOR WRENCH ON THE LEFT SIDE OF THE WHEEL WHICH WENT ON. I LOST ALL POWER TO MY 2011 FORD EDGE INCLUDING BRAKE, ACCELERATOR YOU NAME IT NO POWER WHAT SO EVER. I WAS SO LUCKY I WAS ABLE TO MAKE IT TO THE SHOULDER VERY SCARY. I HAVE OWNED MANY CARS, BUT NEVER EXPERIENCES SOMETHING SO SCARY. THIS IS THE SECOND TIME THIS HAS HAPPENED THE FIRST TIME WAS ON 10/6/2014. BOTH TIMES I TOOK IT TO MY LOCAL FORD DEALERSHIP LOCATION THE FIRST TIME THEY HAD MY CAR FOR 2 FULL DAYS AND WERE UNABLE TO DETERMINE THE PROBLEM. THE SECOND TIME I PICKED UP MY CAR AFTER 1 FULL DAY AND I WAS INSTRUCTED THAT THEY CONTACTED FORDS MAIN OFFICE REGARDING THIS MATTER. I WAS TOLD ON THE PHONE BY STAFF THAT I CAN COME AND PICK UP MY CAR, BUT I WILL NEED TO HAVE A COMPUTER ATTACHED TO IT. I SAID WHILE WHY CANT YOU JUST KEEP THE VEHICLE UNTIL YOU FIND THE PROBLEM AND GIVE ME A RENT A CAR. "MY LOCAL DEALERSHIP SAID ABSOLUTELY NOT". I PICKED IT UP AT 420PM ON 10/17/14 THEY GAVE ME NO PAPERWORK LIKE THEY DID WHEN I DROPPED IT OFF, BUT GAVE ME INSTRUCTIONS ON HOW TO USE THIS COMPUTER THING THEY INSTALLED IN MY CAR. WITH THE FOLLOWING INSTRUCTIONS I WAS TO HIT THE RED BUTTON WHEN MY CAR RUNS FUNNY, OR LOOSES POWER. I CAN ONLY PRESS IT 4 TIMES NO MORE THAN 4 TIMES. I TOLD THE STAFF MEMBER AT THE LOCAL DEALERSHIP THAT INSTRUCTED ME THAT I AM SCARED. EVENTHOUGH, MY LOCAL FORD DEALERSHIP KNOWS THAT I AM SCARED THEY STILL RELEASED THE CAR TO ME! PLEASE HELP OUR FAMILY WITH THIS MATTER REGARDING THE SAFETY OF THE 2011 FORD EDGE. *TR

10/19/2014
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 10/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

WHILE DRIVING IN POWAY AT 45 MPH WITH ONLY LESS THAN A ONE MINUTE WARNING OF AN ORANGE COLOR WRENCH LIGHT SHOWING UP. MY FORD EDGE LOST ALL POWER 100% INCLUDING BRAKES, ACCELERATOR YOU NAME IT THE POWER WAS LOST. SO I THEN TOOK IT TO THE DEALERSHIP ON 10/7/2014 AFTER THEY HAD IT FOR 2 FULL DAYS. THEY SAID WE CANNOT DETERMINE WHAT IT WAS THE SERVICE MAN EVEN STATED THAT THEY ATTACHED IT TO DIAGNOSTIC COMPUTER AND WERE UNABLE TO DETERMINE WHAT WAS WRONG. THEN GAVE ME PAPERWORK AND TOLD ME IF IT HAPPENS AGAIN TO BRING IT BACK AND SURE ENOUGH IT DID ON 10/15/14 WHILE I WAS ON THE 52 FREEWAY THE SAME THING. PLEASE HELP ME AND MY FAMILY HAVE FORD ADDRESS THIS PROBLEM THIS CAR IS UNSAFE FOR MY FAMILY AS WELL AS OTHERS ON THE ROAD THERE IS NO TELLING WHEN ALL POWER IS GOING TO BE LAST 100%. *TR

10/18/2014
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9BB******
Summary

WHILE DRIVING THROUGH AN INTERSECTION, VEHICLES STALLED. "AWD FAIL" LIGHT EXHIBITED. TURNED OFF IGNITION AND RESTARTED. SECOND EVENT, SAME CIRCUMSTANCES, AGAIN HAD TO COAST TO SIDE OF INTERSECTION TO RESTART. SAME INDICATIONS. TOOK TO DEALERSHIP AND DIAGNOSED AS THROTTLE BODY FAILURE. HAD TO BE REPLACED. CONCERNS: (1) SAFETY (2) THROTTLE BODY SHOULD NOT BE FAILING WITH THIS FEW MILES (3) FORD FORUM INDICATES THAT THIS IS A RECURRING ISSUE WITH OTHER FORD EDGE VEHICLES. BUT THERE HAS BEEN NO RECALL OR EXTENDED WARRANTY. *TR

10/15/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/15/2014
Crash: No
Fire: No
Summary

DOOR AJAR SWITCH WENT OUT ON FRONT DRIVER DOOR LAST YEAR WAS UNDER ELECTRICAL WARRANTY BUT NOW THE REAR LEFT DOOR HAS DONE THE SAME THING. *TR

10/14/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

THIS IS THE FOURTH OCCURRENCE OF THIS SITUATION. THE FIRST THREE TIMES, I HAVE TAKEN IT TO THE DEALER AND THEIR RESPONSE IS THAT THEY CANNOT REPLICATE THE PROBLEM. THE PROBLEM IS THE VEHICLE WILL SHUT OFF WHILE IN MOTION. IT DOES NOT MATTER THE SPEED, THE WEATHER CONDITIONS, THE AMOUNT OF GAS, THE WEIGHT OF THE KEYS IN THE IGNITION. I HAVE TRIED EVERYTHING TO ENSURE THE ISSUE WILL NOT HAPPEN, YET, IT CONTINUES. THE CAR SHUTS OFF, POWER STEERING IS UNAVAILABLE, THE COMPUTER SYSTEM GOES BLANK, THE TOOL LIGHT COMES ON THE LEFT SIDE OF MY DASH, AND THE VEHICLE BEGINS TO SPUTTER. LUCKILY, ALL FOUR TIMES I HAVE BEEN ABLE TO GET OVER AND SHUT THE CAR OFF. I THEN RESTART AND DRIVE TO THE DEALER. THIS IS EXTREMELY DANGEROUS AND COULD POTENTIALLY BE FATAL, DEPENDING ON THE SURROUNDINGS. I HAVE BEEN TO THREE DIFFERENT DEALERSHIPS AND NO ONE WILL HELP ME. THE FORD CORPORATE OFFICES HAVE BEEN UNHELPFUL, SUGGESTING THAT THE NEXT TIME THIS HAPPENS, I SHOULD CALL A TOW TRUCK. I SHOULD NOT HAVE TO WAIT FOR THE NEXT TIME IN A DANGEROUS SITUATION LIKE THIS. *TR

10/13/2014
Components: POWER TRAIN
Incident Date: 10/11/2014
Crash: No
Fire: No
Summary

MY EDGE DRIVING ALONG ABOUT 35MPH AND WARNING LITE CAME ON AWD OFF W/A WRENCH LITE, QUICK JERK THEN UNABLE TO ACCELERATE. WAS ABLE TO GET TO SIDE OF ROAD @ 1MPH ENGINE WAS SHAKING CAR STALLED. SAT FOR ABOUT 15/20MIN STARTED RIGHT UP.. BUT KNOW ALSO HAVE A VERY LOUD HUMMING NOISE. *TR

10/13/2014
Components: POWER TRAIN
Incident Date: 10/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXBB******
Summary

I WAS DRIVING MY VEHICLE UP A SLIGHT GRADE AT 40MPH APPROXIMATELY 5PM ON A THURSDAY. ALL OF A SUDDEN, THE POWER TO THE ENGINE ABRUPTLY CAME TO A SIGNIFICANT DROP IN SPEED. ALL THE WAY DOWN TO 1MPH. I PRESSED ON THE ACCELERATOR, AND THE ENGINE HAD NO RESPONSE. THE CAR KEPT MOVING FORWARD, BUT ONLY THE MAX SPEED OF 1MPH. THE ENGINE WAS RUNNING/SOUNDING ROUGH AND WAS SLIGHTLY SHAKY. MY VEHICLE APPEARED TO BE RUNNING NORMALLY ALL DAY AND THERE WERE NO PRIOR WARNINGS INDICATING THE CAR NEEDED TO BE TAKEN TO THE DEALER. AS SOON AS THE VEHICLE ABRUPTLY LOST ALL THAT POWER, THE LITTLE YELLOW WRENCH SYMBOL (INDICATING POWERTRAIN/AWD ISSUES) APPEARED AND THE WORDS NO AWD. I HAVE NEVER EXPERIENCED THIS BEFORE. THIS IS A HUGE SAFETY CONCERN AND I WAS EXTREMELY LUCKY (AS WELL AS MY TWO PASSENGERS) THAT THIS DID NOT OCCUR ON A MAJOR HIGHWAY OR THERE WAS MANY CARS RIGHT BEHIND ME. THIS VERY WELL COULD HAVE RESULTED IN A MAJOR CRASH!!! ESPECIALLY IF I WAS GOING 65MPH ON OUR MAJOR HIGHWAYS WITH HEAVING TRAFFIC. THANKFULLY, I WAS LESS THAN .5 MILES FROM HOME AND MANAGED TO GET HOME WITHOUT INCIDENT. I PARKED MY VEHICLE IN FRONT OF THE HOUSE. I TURNED OFF THE ENGINE AND WAITED A MINUTE AND RESTARTED IT. THE ENGINE SEEMED TO RUN HEAVY AT FIRST, THEN IDLED DOWN. I PUT IT IN DRIVE AND IT MOVED FORWARD AND I DROVE IT ABOUT 1-2 FEET AND PUT IT IN REVERSE. IT SEEMED TO BE FINE. I HAVE NOT DROVE IT SINCE, NOR WILL I UNTIL THE MATTER IS RESOLVED. I AM HAVING IT TOWED TO THE FORD DEALERSHIP. I AM NOT GOING TO RISK THAT HAPPENING AGAIN UNTIL THE ISSUE(S) ARE RESOLVED. *TR

10/13/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/10/2014
Crash: No
Fire: No
Summary

DRIVER DOOR AJAR LIGHT REMAINS ON EVEN AFTER DOOR HAS BEEN CLOSED NUMEROUS TIMES. *TR

10/12/2014
Components: POWER TRAIN
Incident Date: 10/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

WHILE DRIVING DOWN A BUSY 4 LANE ROAD IN WILMINGTON NC, THE SERVICE POWERTRAIN ENGINE LIGHT CAME ONE. AT THAT POINT, THERE WAS NO LONGER ANY POWER TO THE WHEELS OF THE VEHICLE. THE ONLY THING THAT COULD BE DONE WAS TO STEER TO THE MEDIAN AND SHUT DOWN THE CAR. THIS CREATED A VERY DANGEROUS CONDITION IN WHICH THE DRIVER WAS UNABLE TO ACTIVELY CONTINUE SAFELY TO THE SIDE OF THE ROAD. WHEN THE CAR WAS RESTARTED, THE ERROR WAS CLEARED. NO CODE WAS SUBSEQUENTLY AVAILABLE TO BE PULLED. AT A LATER POINT, THE CODE WAS PULLED WHILE, ONCE AGAIN IN LIMP MODE ON THE SIDE OF THE ROAD. THE CODE PULLED WAS P2111. THIS ERROR, WHEN ACTIVE, CREATES A VERY DANGEROUS CONDITION AND SHOULD BE ADDRESSED BY FORD. *TR

10/10/2014
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

THIS IS THE SECOND TIME I HAVE EXPERIENCED A COMPLETE LOSS OF ACCELERATION. I BROUGHT MY CAR TO LOCAL FORD DEALER ABOUT A MONTH AGO AND THEY INSTALLED A SOFTWARE UPDATE AND SAID THAT SHOULD FIX THE PROBLEM BUT THE PROBLEM OCCURRED AGAIN TODAY. LUCKILY BOTH TIMES I WAS IN A PLACE WHERE I WAS ABLE TO PULL OFF THE ROAD. THESE ARE THE SYMPTOMS: 1. SUDDEN AND COMPLETE LOSS OF ACCELERATION WHILE TRAVELING AT SPEED 2. WRENCH ICON SHOWED UP ON THE DASHBOARD DISPLAY 3. COASTED TO STOP AND APPLIED BRAKE (CAR BEGAN TO SHAKE) 4. SHIFTED TO PARK AND SHUT CAR OFF 4. RESTARTED CAR AND EVERYTHING BACK TO NORMAL. THE PROBLEM IS THAT FORD STATES THEY CANNOT REPLICATE IT AND ONCE THE CAR HAS BEEN RESTARTED THE WRENCH ICON AND PROBLEM GO AWAY. THEY SAY THAT ONCE THE WRENCH ICON GOES AWAY THE COMPUTER DOESN'T STORE THE ERROR CODE AND THEREFORE WILL NOT SHOW THEM THE PROBLEM. THEY TELL YOU TO DRIVE THE CAR TO THE DEALER WHILE THE WRENCH ICON IS STILL ON THE DASHBOARD BUT THAT WOULD BE IMPOSSIBLE UNLESS IT HAPPENED RIGHT NEXT TO THE DEALER. *TR

10/09/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

DRIVER DOOR AJAR ALERT SENSOR KEEPS COMING ON AND DOES NOT GO OFF WHICH DOES NOT ALLOW FOR AUTO LOCK ONCE IN DRIVE AND LEAVES DOME LIGHTS ON. *TR

10/06/2014
Components: STRUCTURE,ENGINE
Incident Date: 08/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0BB******
Summary

THE CAR LOST POWER. WHEN I TURNED IT OFF AND TURNED IT BACK ON, IT STARTED AND RAN FINE. IT HAPPENED AGAIN AND I TOOK IT TO THE LOCAL FORD DEALERSHIP. THE QUICK SERVICE TECHNICIAN SAID IT SOUNDED LIKE THE THROTTLE BODY. IT HAS HAPPENED A COUPLE OF OTHER TIMES SPORADICALLY. IT HAPPENED 4 TIMES THIS PAST SATURDAY. I TOOK IT TO THE DEALERSHIP AND JUST FOUND OUT IT WAS THE THROTTLE BODY, WHICH WILL BE REPLACED FOR $622.59. MY CAR IS NO LONGER UNDER WARRANTY AND THERE ARE NO RECALLS FOR THIS THAT THE DEALERSHIP CAN FIND. THOUGH REPAIR PAL INDICATES THERE WAS A RECALL (HTTPS://REPAIRPAL.COM/FORD-EDGE-RECALL-10V659000) AND THE NORTH CAROLINA CONSUMER COUNCIL HAS FILED A PETITION FOR AN INVESTIGATION INTO THIS MATTER. PLEASE INVESTIGATE THIS AS IT IS EXTREMELY DANGEROUS FOR YOUR CAR TO JUST COMPLETELY SHUT DOWN ON YOU WHILE YOU ARE DRIVING. FORTUNATELY, NO ONE HAS BEEN HURT ANY OF THE TIMES THIS HAS HAPPENED TO ME. HAD I BEEN ON THE INTERSTATE, I AM NOT SURE I COULD SAY THE SAME. *TR

10/06/2014
Components: STEERING
Incident Date: 01/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

AFTER STARTING THE VEHICLE, THE POWER STEERING PUMP WAS MAKING A SQUEALING NOISE AND THE STEERING WAS SLUGGISH. AFTER ABOUT 15 MINUTES, THE SQUEALING NOISE STOP AND THE STEERING FELT NORMAL. THE SAME THING HAPPENS EVERY TIME DURING A COLD START. *TR

10/03/2014
Components: POWER TRAIN
Incident Date: 06/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

I HAVE HAD MULTIPLE INCIDENTS OF MY CAR GOING FROM THE SPEED I AM TRAVELING TO WHERE I AM NO LONGER ABLE TO ACCELERATE WHICH CAUSES MY CAR TO LOOSE SPEED VERY FAST. A YELLOW WRENCH ICON COMES ON EVERYTIME I HAVE THIS ISSUE. MY CAR BEGINS TO SHAKE AND I AM FORCED TO HAVE TO SHUT MY CAR OFF AND WAIT A MOMENT BEFORE I CAN RESTART MY CAR. IT WENT FROM ONCE EVERY TWO WEEKS TO A WEEK TO MULTIPLE TIMES A DAY. MY HOUR DRIVE TURNS INTO MY CAR DIEING UP TO 14 TIMES JUST ONE WAY. THIS IS BEYOND UNSAFE CAUSE IN RUSH HOUR TRAFFIC ITS NEARLY IMPOSSIBLE TO MAKE IT SAFELY TO A SHOULDER TO SHUT OFF MY CAR. THERE WAS ONE DAY WHERE MY CHECK ENGINE LIGHT CAME ON AND I WAS NOT ABLE TO DRIVE IT FOR A DAY. MY CAR IS 3 YEARS OLD WITH 80K MILES ON IT, THIS IS NOT NORMAL AND SHOULDNT BE HAPPENING. MY CAR HAS BEEN TESTED AND THE READINGS WERE ON THE THROTTLE BODY MODULE. I HAVE NOT TAKEN IT TO A SHOP YET BECAUSE I SHOULD NOT HAVE TO PAY FOR A FAULTY PART THAT FORD HASNT ISSUED A RECALL ON AND REPAIRED WITHOUT MONEY COMING OUT OF MY POCKET. *TR

10/02/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

DRIVERS DOOR AJAR LIGHT COMES ON 90% OF THE TIME WHEN DOOR IS CLOSED. IT STARTED ABOUT A MONTH AGO AND IT WOULD DO IT OCCASIONALLY. NOW IT HAS GOTTEN WORSE TO WHERE IT IS PRETTY MUCH EVERY TIME I GET IN THE CAR. THERE ARE TONS OF COMPLAINTS EXACTLY LIKE MINE ABOUT THIS CAR WHEN SEARCHING THE INTERNET. THIS IS A KNOWN ISSUE AND FORD SHOULD BE HELD RESPONSIBLE. *TR

10/02/2014
Components: ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
Incident Date: 09/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

THE VEHICLE JUST LOOSES POWER. THIS HAPPENS RIGHT IN TRAFFIC WITH NO WARNING. THERE WAS NOT A CRASH THIS TIME BUT IT WAS VERY CLOSE. WE HAD NOWHERE TO GET OFF THE ROAD. THIS IS THE THIRD TIME THIS HAS HAPPEN IN THE LAST TWO DAYS. IT APPEARS OTHER PEOPLE HAVE HAD THIS PROBLEM AND IT IS THE THROTTLE BODY. YOU CAN SHUT THE CAR OFF AND RESTART AND IT IS FINE AGAIN. DEALER SAYS THERE ISN'T A CODE SO THEY CAN'T SAY WHAT THE PROBLEM IS. SOMEONE IS GOING TO GET HURT AND I UNDERSTAND FORD HAS RECALLED OTHER MODELS IN THE SAME YEAR FOR THROTTLE BODY PROBLEMS. *TR

10/01/2014
Components: ELECTRICAL SYSTEM
Incident Date: 03/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3BB******
Summary

DOOR AJAR SENSOR STAYS ON WHICH WILL NOT ALLOW MY DOORS TO LOCK WHILE IN DRIVE. WHEN I GET OUT OF THE VEHICLE, THE DOME LIGHTS, PUDDLE LIGHTS, AND HEADLIGHTS STAY ON AFTER LOCKING THE CAR WITH THE REMOTE AND EVENTUALLY DRAINED THE BATTERY. THE ISSUE IS WITH THE DOOR LATCH AND IT WAS ALREADY REPLACED BACK IN 4/12 BUT THE PROBLEM CAME BACK A COUPLE OF MONTHS AGO. FROM WHAT IS READ ONLINE THIS IS A COMMON ISSUE AND SHOULD BE RECTIFIED IMMEDIATELY. *TR

09/30/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 09/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5BB******
Summary

WHILE DRIVING DOWN A LOCAL 4-LANE ROAD, THE 2011 FORD EDGE LOST POWER, BECAME UNRESPONSIVE TO THE ACCELERATOR PEDAL, AND THE "WRENCH" SYMBOL APPEARED ON THE INSTRUMENT PANEL. THE CAR WOULD STILL MOVE FORWARD (PERHAPS 5 MPH OR LESS), AND WE WERE ABLE GET THE FLASHERS ON AND TO PARK ON A SIDE ROAD. THE SITUATION WAS VERY DIFFICULT AS WE HAD TO CROSS A LANE OF TRAFFIC AT LOW SPEED, WHERE TRAFFIC NORMALLY MOVES AT 40-50 MPH. AFTER LOOKING IN THIS DATA BASE AND AT OTHER INTERNET SOURCES, THIS PROBLEM SEEMS TO BE RELATIVELY COMMON TO THE FORD EDGE, BUT WE HAVE NOT RECEIVED A RECALL LETTER ABOUT IT. *TR

09/30/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 06/12/2014
Crash: No
Fire: No
Summary

MY DOOR AJAR LIGHT KEEPS COMING ON WHEN MY DRIVER SIDE DOOR IS CLEARLY SHUT. LOOKED UP MULTIPLE FORUMS AND FOUND OTHER PEOPLE WITH THE SAME PROBLEM. WHY HASN'T THERE BEEN A RECALL? I SHOULDN'T HAVE TO PAY $400 FOR THIS FIX! *TR

09/29/2014
Components: POWER TRAIN,ENGINE
Incident Date: 08/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC5BB******
Summary

DRIVING ON MAJOR HIGHWAY, 55 MPH, ALL OF A SUDDEN THE CAR JERKS, SLOWS DOWN AND I CANNOT CONTROL THE ACCELERATION. I HAVE TO QUICKLY PULL OVER ONTO GRASSY AREA OUT OF THE WAY OF TRAFFIC. THE AWD SIGNAL CAME ON AND A WRENCH SIGNAL. I QUICKLY TURNED CAR OFF AND RESTARTED AND IT WAS FINE. THIS HAPPENED OVER A MONTH AGO AND DID NOT HAPPEN AGAIN UNTIL YESTERDAY AND THEN AGAIN THIS MORNING. ALL 3 TIMES MY 2 YEAR OLD HAS BEEN WITH ME AND I HAVE BEEN ON A MAJOR HIGHWAY. THIS COULD HAVE HAD DIRE CONSEQUENCES. THE CAR SLOWS DOWN SO QUICKLY THAT IF ANYONE WAS CLOSELY BEHIND ME THEY CERTAINLY WOULD HAVE REAR-ENDED ME. LOOKING ONLINE THIS SEEMS TO BE QUITE THE ISSUE, YET THERE HAS BEEN NO RECALL?? THIS IS UNACCEPTABLE! *TR

09/29/2014
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 09/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

THE DRIVERS DOOR IS CLOSED BUT THE SWITCH INDICATES OPEN SO THE DOORS DO NOT LOCK; THE DOME LIGHTS STAYED ON WHEN DRIVING AFTER DARK AND MADE IT DIFFICULT TO SEE. ALSO, THE DOME LIGHTS STAYED ON AND RAN THE BATTERY DOWN OVERNIGHT. *TR

09/29/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JCXBB******
Summary

THE "DOOR IS AJAR" (LEFT REAR) WARNING LIGHT IS ON EVEN THOUGH THE LEFT REAR DOOR IS PROPERLY CLOSED AND LOCKED. *TR

09/28/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

THE "DOOR AJAR" SENSOR HAS STOPPED WORKING TWICE NOW (REPLACED AT 32,000 MILES AND NOW NOT WORKING AGAIN AT 60,000). SIDE EFFECTS OF THIS INCLUDE HAVING THE DOME LIGHT STAY ON, NOT BEING ABLE TO USE THE EXTERIOR KEYPAD LOCK TO LOCK THE DOOR (A SECURITY HAZARD FOR PEOPLE WHO COMMONLY USE THAT FEATURE) AND EXCESSIVE BATTERY WEAR. ALSO, POSSIBLY THE MOST SEVERE HAZARD, THE DRIVER COULD GET USED TO THE WARNING, IF NOT REPAIRED, AND NOT RECOGNIZE WHEN THE DOOR OR ANOTHER IS *LEGITIMATELY* AJAR. IGNORING THE WARNING COULD CAUSE POTENTIALLY DEVASTATING RESULTS. *TR

09/26/2014
Components: WHEELS,SERVICE BRAKES
Incident Date: 09/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4BB******
Summary

WHEN DEPRESSING BRAKES WHILE PULLING INTO PARKING SPACE, BRAKES BECAME EXTREMELY STIFF AND HAD TO STAND ON THEM TO STOP BARELY MISSING CAR PARKED IN SPACE TO MY FRONT, ALSO WHEN COMING TO A STOP AT A STOP LIGHT CAR WAS VERY DIFFICULT TO GET SLOWED DOWN TO A STOP. CALLED LOCAL SERVICE TECH AND DESCRIBED ISSUE AND WAS TOLD BRAKE BOOSTER WOULD NEED TO BE REPLACED AND UNFORTUNATELY IT IS ON BACKORDER. *TR

09/26/2014
Components: WHEELS
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC7BB******
Summary

MY PASSENGER SIDE WHEELS HIT A SNOW HIDDEN POT HOLE AND SCRATCHED BOTH WHEEL COVERS. WHEN I WENT TO MY FORD DEALER TO PURCHASE TWO NEW WHEEL COVERS I WAS TOLD THAT THEY WERE NOT "COVERS" (HUB CAPS) AT ALL, RATHER THEY WERE "CHROME FOIL COVERED PLASTIC" BONDED TO THE WHEEL RIM. ONE CAN NO LONGER SIMPLY REPLACE A $25 - $50 WHEEL-COVER (HUB CAP) TO KEEP A FORD VEHICLE LOOKING NEW. YOU HAVE TO PURCHASE THE ENTIRE WHEEL. THE REPLACEMENT COST IS $860 PLUS REMOUNTING COSTS; ABOUT $1000 FOR EACH WHEEL. I LEFT THE DEALERSHIP FEELING CHEATED! MY ORIGINAL SALES INVOICE LISTS THE WHEELS AS "CHROME CLAD" AND THIS IS OBVIOUSLY MISLEADING! THE SALES STAFF SAID TO WAIT FOR AN "AFTER MARKET" SOLUTION. FORD EXECUTIVES OFFERED NO HELP SAYING THEY DO NOT COVER DAMAGE DUE TO WEATHER CONDITIONS AND TO CONTACT MY INSURANCE COMPANY! MY ARGUMENT REMAINS.. IN ORDER FOR THE WHEELS TO BE DAMAGED SO EASILY, THEY ARE OBVIOUSLY COMPRISED OF SUB-STANDARD MATERIAL. THE ALUMINUM FOIL MY WIFE USES IN OUR KITCHEN IS STRONGER THAN FORD'S "CHROME CLAD" WHEELS. I PRIDE MYSELF IN MAINTAINING MY VEHICLES IN "LIKE NEW" CONDITION. FORD HAS LOST ME AS A LIFETIME CUSTOMER BECAUSE OF THEIR APPARENT LACK OF CONCERN FOR THE POTENTIAL UPKEEP COSTS TO THE CONSUMER. THEY SEEM MORE INTERESTED IN SAVING WEIGHT AND MANUFACTURING COSTS AND I CAN'T HELP BUT WONDER WHAT ELSE THEY CUT CORNERS ON? *TR

09/25/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC1BB******
Summary

DOOR AJAR LIGHT STAYS ON WHEN DOORS ARE CLOSED AND LIGHTS STAY LID ,ALARM WON'T ACTIVATE PROPERLY. *TR

09/24/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 09/23/2014
Crash: No
Fire: No
Summary

MY VEHICLE ALL OF SUDDEN SLOWED DOWN TO A COAST WOULD NOT ACCELERATE, YELLOW ICON WRENCH APPEARED. TOOK TO THE SHOP WAS GOING TO COST OVER $600 TO REPLACE THROTTLE BODY MY MAKE AND MODEL NOT UNDER WARRANTY. WAS TOLD THAT WE COULD CLEAN THE THROTTLE BODY AND THAT COULD FIX THE PROBLEM. AFTER A MONTH OF CLEANING, VEHICLE THROW A CODE P2111. THROTTLE BODY COMPLETE WENT OUT. ORDERED PART ONLINE COST ONLY $150. THIS NEEDS TO BE COVERED UNDER WARRANTY. *TR

09/24/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 08/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1BB******
Summary

THE "DOOR IS AJAR" (LEFT REAR) WARNING LIGHT IS ON EVEN THOUGH THE LEFT REAR DOOR IS PROPERLY CLOSED AND LOCKED. *TR

09/22/2014
Components: STRUCTURE
Incident Date: 08/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC0BB******
Summary

DRIVER'S REAR DOOR IS GIVING THE "REAR DOOR AJAR" ALERT. THE DOOR IS CLOSED YET THE ALERT STAYS ON. IT WILL CAUSE THE INTERIOR LIGHTS AND THE REAR VIEW MIRROR LIGHTS TO STAY ON WHEN THE VEHICLE IS TURNED OFF. I HAVE BEEN ABLE TO GET IT TO GO OFF BY SLAMMING THE DOOR, BUT THIS IS GETTING TO BE A PROBLEM AS WELL AS IT DOESN'T ALWAYS GO OFF AND I HAVE TO TURN THE EDGE BACK ON THEN CLICK "OK" ON THE ALERT THAT SHOWS ON THE DASH. *TR

09/22/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

THE DRIVER SIDE DOOR AJAR INDICATOR STAYS ON, EVEN AFTER NUMEROUS FIRM SLAMS OF THE DRIVER - THIS CAUSES THE INTERIOR LIGHTS TO STAY ON AND ALSO ANNOYS WHILE DRIVING. DOOR IS SECURELY SHUT AND LOCKED AND INDICATOR CONTINUES TO STAY ON. *TR

09/20/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 09/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3BB******
Summary

DOOR AJAR LIGHT STAYS ON. *TR

09/19/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

WHILE MERGING ONTO FREEWAY SUDDENLY LOST ABILITY TO ACCELERATE. WRENCH ICON CAME ON DASH DISPLAY. WAS ABLE TO PULL OVER TO THE SIDE OF THE FREEWAY. TURNED CAR OFF, TURNED BACK ON AND WAS ABLE TO DRIVE THE CAR NORMALLY AGAIN. I AM HOPING THERE IS A FIX FOR THIS PROBLEM AS IT WAS VERY DANGEROUS. *TR

09/18/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC0BB******
Summary

MY VEHICLE ALL OF A SUDDEN SLOWED DOWN TO A COAST AND WOULD NOT ACCELERATE. A YELLOW ICON APPEARED AND INFORMED ME THAT I NEEDED TO TAKE THE VEHICLE IN TO THE DEALER ASAP, THERE IS A MALFUNCTION IN THE VEHICLE'S AWD SYSTEM. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND TURN OF THE CAR. THE CAR THEN STARTED AND I WAS ABLE TO GET HOME. WHEN I BROUGHT THE CAR OVER TO THE DEALERSHIP I GOT HIT WITH A $1,000 BILL, FOR THE PART (THROTTLE BOX CONTROLLER) $475, LABOR $120, RE PROGRAMMING THE COMPUTER $130, FUEL INJECTOR CLEANING $159 AND OIL CHANGE $75. MY CAR IS ALMOST THREE YEARS OLD AND I TAKE GOOD CARE OF IT. IT IS NOT ACCEPTABLE THAT AN ELECTRICAL COMPONENT'S PART AND LABOR REPLACEMENT COST IS $1000 IN LESS THAN THREE YEARS. *TR

09/16/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 09/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

ACTUALLY HAPPENED TWICE. ONCE AT 60 MPH AND AGAIN AT ABOUT 15MPH. THE CAR IMMEDIATELY DECELERATES ON ITS OWN AS IF IT IS NOT GETTING GAS. THE "WRENCH" ICON COMES ON. WHEN THE CAR IS TURNED OFF AND RESTARTED, IT FUNCTIONS NORMALLY. SEVERAL SIMILAR INSTANCES REPORTED ON INTERNET. *TR

09/16/2014
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

I WAS DRIVING 25 MILES PER HOUR ON A MAJOR ROADWAY AND FOR NO REASON THE CAR LOST ACCELERATION. THE ENGINE BEGAN TO SHAKE AND GASP. AFTER I LOST POWER TO THE ENGINE I COULD ONLY DRIVE ONE MILE AN HOUR TO TRY TO GET OFF THE ROAD IN HEAVY TRAFFIC. I DID NOT GET IN AN ACCIDENT BUT IT COULD HAVE EASILY HAPPENED. A YELLOW WARNING WRENCH ICON APPEARED. I TURNED OFF THE CAR. I RESTARTED THE CAR AND THE PROBLEM RESOLVED. I TOOK IT TO A REPAIR SHOP AND THEY CLEANED THE THROTTLE BODY BECAUSE NO ERROR CODES WERE FOUND AND IT WAS DIRTY. IT HAPPENED AGAIN ONE WEEK LATER WHEN I WAS TRAVELING 50 MILES PER HOUR. I TRIED TO DRIVE TO A DEALERSHIP TO KEEP THE WRENCH ICON ON BUT THE CAR STALLED. I RESTARTED AND THE PROBLEM RESOLVED BUT I CONTINUED TO A FORD DEALERSHIP. ONCE AGAIN THERE WAS NO CODE. I HAVE RESEARCHED THIS ON THE INTERNET AND IT IS HAPPENING TO OTHERS AS WELL. THIS IS VERY DANGEROUS AND I AM LUCKY IT DID NOT CAUSE AN ACCIDENT. THIS SHOULD BE RECALLED AND REPAIRED BY FORD. *TR

09/16/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 07/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

THE PASSENGER DOOR AJAR WARNING LIGHT COMES ON WHEN THE DOOR IS PROPERLY SHUT. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON UNTIL YOU BEGIN DRIVING THE CAR. IN ONE INSTANCE THE LIGHT WOULD NOT GO OFF AFTER PARKING THE CAR, SHUTTING ALL DOORS AND LOCKING THE CAR. THE LIGHT STAYED ON OVERNIGHT AND DRAINED THE BATTERY. WE HAVE SINCE PULLED THE FUSE TO ELIMINATE THE LIGHT PROBLEM. I HAVE RESEARCHED THIS PROBLEM ON THE INTERNET AND IT APPEARS TO BE HAPPENING TO MANY PEOPLE. THIS SHOULD BE RECALLED AND FIXED BY FORD. *TR

09/15/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AK9BB******
Summary

THE DRIVERS DOOR AJAR WARNING MESSAGE DISPLAYS WHEN THE DOOR IS FULLY CLOSED DUE TO A FAULTY DOOR LATCH ASSEMBLY. DOORS WILL NOT AUTO LOCK WHILE DRIVING AND CANNOT BE LOCKED USING THE LOCK SWITCH ON THE DOOR PANEL OR WITH THE KEY PAD ON THE OUTSIDE OF THE DOOR. IN ORDER TO LOCK THE DOORS THEY MUST BE EITHER MANUALLY LOCKED OR LOCKED USING THE KEY FOB. ISSUE WAS INTERMITTENT AT 34000 MILES AND AT 37500 MILES THE DOOR LATCH ASSEMBLY FULLY FAILED. FORD INFORMED ME THAT THEY WILL ONLY COVERS THE REPAIR IF WITHIN 3 YEARS OR 36000 MILES OF PURCHASING THE VEHICLE AND WILL NOT OFFER ANY ASSISTANCE WITH THE REPAIR. THE DEALER INFORMED ME THAT THIS IS A COMMON PROBLEM, BUT WITHOUT A RECALL CANNOT OFFER ANY COMPENSATION FOR THIS ISSUE. I'M NOT AWARE OF ANY PUBLICIZED SAFETY ISSUES ASSOCIATED WITH THIS PROBLEM, BUT HOPE THAT AN INVESTIGATION IS PERFORMED TO ENSURE THAT THERE ARE NOT ANY. *TR

09/15/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2BB******
Summary

PASSENGER DOOR AJAR ALARM HAS CAME ON AND WILL NOT TURN OFF EVEN THOUGH DOOR IS CLOSED. WE ALREADY HAD BACK HATCH JAM FIXED ONCE. PASSENGER ALARM WILL GO OFF BY ITSELF WHILE YOU ARE DRIVING OR IF YOU STOP AFTER 5 MILES AND OPEN THEN CLOSE DOOR. *TR

09/15/2014
Components: ENGINE
Incident Date: 08/06/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2BB******
Summary

WAS AT A LIGHT MAKING A LEFT HAND TURN WHEN ALL OF A SUDDEN SEEMED TO HAVE LOST POWER. ENGINE WAS ON BUT STEPPED ON GAS AND VEHICLE WOULD NOT GO. ALMOST GOT HIT BY ON COMING CAR. THIS HAPPENED A COUPLE OF TIMES BUT HAS NOT DONE IT IN A WHILE. VERY DANGEROUS! *TR

09/13/2014
Components: POWER TRAIN,ENGINE
Incident Date: 09/09/2014
Crash: No
Fire: No
Summary

I BEGAN TO ACCELERATE AT A INTERSECTION WHEN MY VEHICLE SUDDENLY AND WITHOUT WARNING LOST POWER TO THE WHEELS. THE ENGINE REMAINED ON BUT BEGAN TO SPUTTER. A YELLOW WRENCH APPEARED ON THE DASHBOARD SAYING THAT THE AWD HAD TURNED OFF. I TURNED THE ENGINE OFF AND IT RESTARTED WITH SOME DIFFICULTY. A FEW DAYS LATER THE SAME ISSUE OCCURRED AGAIN BUT NOW WONT RUN MORE THAN A FEW HUNDRED YARDS WITHOUT RECURRING. *TR

09/11/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/11/2014
Crash: No
Fire: No
Summary

I WAS DRIVING ALONG ON A 2 LANE HIGHWAY WHEN ALL OF A SUDDEN I HAD NO POWER IN THE GAS PEDAL, AND AN ORANGE WRENCH LIGHT POPPED UP IN MY DASH. I PULLED OFF THE ROAD AND PUT MY CAR IN PARK. IT WAS IDLING VERY ROUGH. I TURNED THE CAR OFF AND AFTER A FEW MINUTES I CRANKED IT BACK UP AND IT WAS FINE. I TOOK IT TO TALLAHASSEE FORD ON MAGNOLIA. WHEN I GOT THERE AND TOLD THE SERVICE GUY WHAT THE PROBLEM WAS HE IMMEDIATELY SAID IT WAS THE THROTTLE BODY. TWO DAYS LATER HE CALLED AND SAID THEY REPLACED THE PCM. IT WAS FINE FOR 24 HOURS THEN IT DID THE SAME THING AGAIN IN DOWNTOWN TRAFFIC. I TOOK IT BACK TO FORD AND THEY REPLACED MY DIRTY AIR FILTER AND THAT WAS IT. NOW IT'S BACK AT FORD RIGHT NOW, BECAUSE THE PROBLEM IS NOW HAPPENING MORE FREQUENTLY AND IS VERY DANGEROUS AS I DO A LOT OF INTERSTATE DRIVING, AND THEY JUST CALLED TO TELL ME IT'S THE THROTTLE BODY AND IT WOULD BE NEARLY $600 TO REPLACE IT. I FEEL LIKE I'VE GOTTEN THE RUN AROUND! *TR

09/11/2014
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC3BB******
Summary

I HAD JUST PURCHASED MY 2011 FORD EDGE SEL DRIVING IT FOR THE FIRST TIME AFTER DRIVING IT HOME. I WAS DRIVING ON A TWO LANE HWY WHEN I LOST POWER, A WARNING CAME UP ON THE DASH AWD OFF WITH THE LITTLE TOOL BESIDE IT. I HAD TO COAST OFF TO THE SIDE OF THE ROAD AND THANKFULLY THERE WAS A PLACE TO PULL OVER. I WAITED A FEW MINUTES THEN RESTARTED THE CAR AND IT DROVE FINE UNTIL 1 WEEK LATER WHILE I WAS DRIVING ON THE INTERSTATE IT DID THE EXACT SAME THING, THE CAR SHUT DOWN AGAIN. I DID MAKE IT TO THE SIDE OF THE ROAD THIS TIME IT DID NOT WANT TO START SO I WAITED ALITTLE LONGER AND TRIED AGAIN AND IT DID START BACK UP. I PULLED OUT AND LESS THAN 1/2 MILE DOWN THE ROAD IT SHUT DOWN AGAIN. I MANAGED TO GET IT TO THE SIDE OF THE ROAD TURNED EVERYTHING OFF RESTARTED IT AGAIN. ALL OF THIS HAPPENED AT NIGHT WITH JUST ME AND MY SON, WE WERE SCARED TO DEATH . I DID MAKE IT HOME THAT NIGHT. I CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR AND WAS TOLD THAT THEY COULDN'T SEE ME UNTIL 1 WEEK AND 2 DAYS LATER. I TOOK IT TO THE DEALERSHIPS SERVICE DEPT TODAY AND WAS TOLD THAT THEY CAN'T HELP ME WITH MY CAR SINCE IT IS A FORD AND THEY ARE A CHEVY DEALER AND I NEED TO TAKE IT TO THEIR FORD DEALERSHIP. I SHOULD HAVE BEEN TOLD THIS BEFORE I DROVE AN UNSAFE CAR 45 MINUTED DOWN THE ROAD. AFTER COMPLAINING TO THE SALESMAN WHO SOLD ME THE CAR , THEY ARE GOING TO TAKE IT TO THE FORD SERVICE DEPT FOR ME (ITS 3HRS FROM MY HOUSE) BUT THAT IS NOT UNTIL NEXT WEEK. I AM STUCK WITH AN UNSAFE CAR TO DRIVE THAT I JUST PURCHASED AND HAVEN'T EVEN MADE THE FIRST PAYMENT . *TR

09/10/2014
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/26/2014
Crash: No
Fire: No
Summary

WHEN DRIVING MY FORD EDGE DOWN THE HIGHWAY, IT SUDDENLY LOSES POWER AND HAVE TO PULL OFF ROAD. HAS HAPPENED 3X SO TOOK TO DEALERSHIP AND THEY WANT $900 TO FIX! REALLY CAN'T BELIEVE A THROTTLE BODY GOES OUT AFTER 3 YEARS. *TR

09/10/2014
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5BB******
Summary

ACCELERATOR BECAME UNRESPONSIVE IN HEAVY TRAFFIC AT SPEED CREATING A VERY DANGEROUS SITUATION. THE ENGINE WAS RUNNING BUT YOU WERE UNABLE TO ACCELERATE, HAD TO MANEUVER OUT OF TRAFFIC ON TO THE SHOULDER OF THE ROAD AND WAIT IN HIGH VOLUME TRAFFIC TO BE TOWED. *TR

09/08/2014
Components: ENGINE
Incident Date: 09/05/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 20 MPH, THE SERVICE ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SUDDENLY SHOOK AND VIBRATED VIOLENTLY. THE VEHICLE OPERATED NORMALLY ONCE IT WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 65,600.

09/07/2014
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

WAS DRIVING IN BUSY RESIDENTIAL AREA AND THE CAR STARTED TO SHUDDER AND EVENTUALLY LOST ALL POWER TO THE ENGINE AND THE DASHBOARD DISPLAYED A WRENCH SYMBOL. IT SEEMED LIKE IT WAS GOING TO STALL. I WAS ABLE TO GET TO THE SIDE OF THE ROAD. I THEN TURNED THE ENGINE OFF AND UPON RESTARTING WAS ABLE TO DRIVE THE SHORT DISTANCE TO THE DEALER. THE DEALER PERFORMED A PCM REPROGRAM. PER THE DIAGNOSTIC NOTES, AFTER GETTING A CODE OF P260F THEY REPROGRAMMED THE CAR TO THE LATEST CALIBRATION, TEST DROVE IT (APPROX 9 MILES) AND NO SIGN OF THE PROBLEM. I PICKED THE CAR UP ON FRIDAY, SEPT 5. TODAY, SEPT 7, 2014, JUST 2 DAYS AFTER "FIXING" THE PROBLEM, THE EXACT SAME THING HAPPENED. SIMILAR SPEED, CAR STARTED TO SHAKE AND UNRESPONSIVE TO ACCELERATOR. FORTUNATELY, I WAS AT NEARLY THE SAME LOCATION SO I WAS ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT INCIDENT. AFTER RESEARCHING THE ISSUE, THIS APPEARS TO A PRETTY COMMON PROBLEM IN THE FORD EDGE OWNER COMMUNITY. HOWEVER, IF THIS ISSUE WERE TO HAPPEN WHILE DRIVING ON A FREEWAY, THE OUTCOME MIGHT BE VERY DIFFERENT. HOPING SOMEONE CAN HELP WITH THIS ISSUE. I NO LONGER FEEL SAFE DRIVING THIS CAR. *TR

09/04/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4BB******
Summary

DOOR AJAR LIGHT STAYS ON AND CAN NOT LOCK VEHICLE DOORS... STAYS ON EVEN WHILE DRIVING... OPEN AND CLOSE DOOR SEVERAL TIMES MAY OR MAY NOT CAUSE DOOR AJAR LIGHTS TO GO OUT.. USUALLY NOT.... BATTERY RUNS DOWN... CAN'T LEAVE VEHICLE AT STORE OR WORK LOCATION BECAUSE OF DOORS NOT LOCKING... FORD DEALER DID A "REPAIR" IN FEBRUARY 2014 THAT LASTED UNTIL MID AUGUST 2014.. FORD SAYS THIS IS NOT A RECALL EVENT...????? THIS STARTED DURING THE WARRANTY PERIOD, BUT GOT WORSE... WHEN WE REALIZED THAT THE PROBLEM WAS GETTING WORSE, THE WARRANTY PERIOD WAS OVER.. BY LESS THAN 800 MILES... *TR

09/03/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC9BB******
Summary

DOOR AJAR CAME ON WON'T SHUT OFF CAN'T LOCK DOORS. SAFETY IF SOMEONE CAN GET IN CAR WHILE YOUR DRIVING. *TR

09/02/2014
Components: POWER TRAIN
Incident Date: 08/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC0BB******
Summary

THE ENGINE REMAINS RUNNING, BUT VEHICLE LOOSES ALL POWER TO THE WHEELS AND SUDDENLY STOPS. THIS HAS OCCURRED AT VARIOUS SPEEDS FROM 25 MPH ON A COUNTY ROAD TO 55 MPH ON AN INTERSTATE. IT IS UNSAFE AND THE CAR IS UNABLE TO MANEUVERED TO THE SIDE OF THE ROAD. THIS CLEARLY IS A ISSUE WITH THE MANUFACTURE OF THE VEHICLE, AND DRAMATICALLY IMPACTS SAFETY, INCREASING THE POTENTIAL FOR A SERIOUS CRASH. THERE HAS BEEN A RECALL FOR THIS VERY SAME ISSUE WITH LATER YEARS, INVOLVING A HALF-SHAFT RETENTION CLIP THAT IS NOT PROPERLY INSTALLED. FORD REFUSES TO ACKNOWLEDGE THAT THIS ISSUE IS OCCURRING WITH OTHER MODEL YEARS, AND REFUSES TO ADDRESS OR CORRECT THE PROBLEM. *TR

09/02/2014
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 08/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JCXBB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED WHEN ALL THE DOORS WERE CLOSED. THE INTERIOR LIGHTING ILLUMINATED AND CAUSED THE VEHICLE'S BATTERY TO LOSE POWER. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE ELECTRONIC SENSOR ON THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

09/01/2014
Components: POWER TRAIN,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 08/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

DOOR AJAR SENSOR APPEARED, TOOK VEHICLE BACK TO DEALER, REPLACED DOOR LATCH AND DOOR AJAR ICON DISAPPEARED. AUTOMATIC DOOR LATCHES ARE WORKING PROPERLY; HOWEVER, ONE WEEK LATER, AS I WAS DRIVING A WRENCH ICON APPEARED AND MY CAR LOST POWER. IMAGINE THE DANGER INVOLVED IN DRIVING AND LOOSING POWER. CALLED THE DEALER, LEFT THE CAR AGAIN FOR ANOTHER REPAIR SESSION. IT IS MY UNDERSTANDING THAT THE DOOR AJAR SENSOR HAS BEEN VERY PROBLEMATIC FOR THE FORD EDGE MODEL AND THERE HAS NOT BEEN A RECALL. ADD MY COMPLAINT TO THE LIST OF MANY AND HOPEFULLY SOMETHING WILL BE DONE FOR THE CONSUMER. I AM DISAPPOINTED BECAUSE THE VEHICLE STILL SMELLS NEW AND ONLY HAS 40,200 MILES ON IT BUT IS ALREADY HAVING PROBLEMS. ACRONYM FOR FORD=FIX OR REPAIR DAILY, AND I SURE HOPE NOT! FORD HAS ANOTHER ACRONYM, BUT I WILL NOT POST IT AT THIS TIME. TRYING TO REMAIN PATIENT, BUT DILIGENT. *TR

09/01/2014
Components: EXTERIOR LIGHTING,STRUCTURE
Incident Date: 06/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

"DRIVER DOOR AJAR" LIGHT WILL NOT GO OUT WHEN DOOR IS TIGHTLY CLOSED. THIS KEEPS DOORS FROM AUTO-LOCKING WHILE IGNITION IS ON. HAPPENED FIRST TIME IN JUNE 2012, AT 41K MILES,4 MOS AFTER I BOUGHT CERTIFIED USED CAR. DOOR LATCH WAS REPLACED BY DEALER UNDER WARRANTY. IT HAS BEEN HAPPENING AGAIN NOW AT 85K MILES, AUGUST 2014. ALSO DOME LIGHTS WILL NOT GO OUT. BATTERY RAN DOWN LAST NITE, COULD NOT START CAR THIS MORNING EVEN THO DOME LIGHTS WENT OUT AT SOME POINT. I WAS IN NORTH GA MTNS WHERE THERE IS NO CELL RECEPTION. FORTUNATELY THERE WAS STILL ONE CAR AT THE SITE WHO COULD JUMP THE BATTERY OR I WOULD HAVE BEEN STRANDED THERE. I AM A RETIRED 69 YR OLD WOMAN; IT IS NOT SAFE FOR ME TO DRIVE WITHOUT DOORS LOCKED OR FOR THE BATTERY TO DIE WHEN THERE IS NO REASON FOR THAT TO HAPPEN. THERE ARE MANY MANY REPORTS OF THIS PROBLEM ON FORD EDGE INTERNET SITES. WHY HASN'T THERE BEEN A RECALL BY FORD? ARE THEY WAITING FOR SOMEONE TO GET HURT/KILLED? WHEN I GO TO THE DEALERSHIP TOMORROW, I ANTICIPATE A $400 REPAIR ESTIMATE. I HOPE THERE IS A BETTER RESULT THAN THAT. *TR

08/29/2014
Components: STEERING,WHEELS
Incident Date: 08/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC3BB******
Summary

I WAS RIDING DOWN THE STREET AT A NORMAL SPEED, ALL OF A SUDDEN I HEARD A LOUD SOUND. THE CAR STARTED DRIVING REALLY FUNNY. I PULLED OVER ON A SIDE STREET TO SEE IF I HIT SOMETHING,. NOTHING WAS IN THE ROAD, I THEN LOOKED AT THE CAR.THIS IS WHEN I NOTICED MY TIRES ON MY PASSENGERS SIDE HAD BLOWN OUT. I HAD 2 FLAT TIRES. I DON'T KNOW WHAT HAPPENED. I ONLY HAD THE CAR FOR 2 MONTHS. THE TREAD ON THE TIRE WAS STILL GOOD, THE ROAD WAS OK, A LITTLE ROUGH BUT I DIDN'T SEE ANY NEED FOR 2 FLATS. THE STEERING ALSO MAKES A LOUD NOISE WHEN I TURN IT TO THE RIGHT AND TO THE LEFT. I HAD IT LOOKED AT BUT OF COURSE THE DEALER SAYS NOTHING IS WRONG. ITS NOT MAKING A LOUD NOISE FOR NOTHING. *TR

08/29/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 03/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

DRIVERS DOOR AJAR SWITCH MALFUNCTION CAUSING LOCKS TO MALFUNCTION. *TR

08/28/2014
Components: ENGINE
Incident Date: 08/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC8BB******
Summary

WHILE DRIVING MY 2011 FORD EDGE WITH 59K MILES THE ENGINE CUT OUT ON ME. AFTER PULLING TO THE SHOULDER AND SHUTTING OFF THE CAR IT RESTARTED AFTER A FEW MINUTES. THIS HAPPENED ON 3 DIFFERENT OCCASIONS BEFORE I WAS ABLE TO TAKE IT TO THE DEALER. AFTER TWO DAYS THEY WERE ABLE TO TELL ME IT WAS A FAULTY THROTTLE BODY AND NOT COVERED UNDER THE WARRANTY. HOW CAN THERE BE RECALLS FOR OTHER FORD MODELS WITH THE SAME PROBLEM BUT NOT FOR THE EDGE? RIDICULOUS AND COMPLETELY UNSAFE!!!! *TR

08/26/2014
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
Incident Date: 08/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

I WAS DRIVING DOWN A BUSY CITY STREET WITH MY DAUGHTER WHEN MY CAR STARTED TO LOSE POWER AND PROCEEDED TO STALL IN THE MIDDLE OF THE ROAD. A WARNING LIGHT (THE WRENCH) POPPED UP WHILE THIS HAPPENED. I WAS LUCKILY IN THE RIGHT HAND LANE AND WAS ABLE TO STEER THE VEHICLE OFF OF THE ROAD INTO A PRIVATE DRIVE. THE VEHICLE THEN COMPLETELY LOST POWER. I WAS ABLE TO START THE VEHICLE AND TRIED TO DRIVE DOWN THE PRIVATE ROAD WHEN THE VEHICLE AGAIN STARTED TO LOSE POWER AND STALL. I THEN CALLED AAA AND HAD A TOW TRUCK PICK UP MY VEHICLE AND TOW IT TO A LOCAL FORD DEALERSHIP. I WAS TOLD THE NEXT DAY BY THE DEALERSHIP THAT IS WAS A FAULTY THROTTLE BODY AND THAT THE PART JUST HAPPENED TO NOT BE COVERED UNDER MY EXTENDED WARRANTY. WHY IS A PART THAT CAN CAUSE A CAR TO STALL OUT WHILE DRIVING NOT COVERED UNDER AN EXTENDED WARRANTY THAT THE FORD DEALERSHIPS ARE SELLING TO THEIR CUSTOMERS? FURTHERMORE, AFTER SEEING SO MANY POSTS ABOUT THIS PARTICULAR PART ON THIS WEBSITE AS WELL AS NUMEROUS OTHERS WHY IS THERE NOT A RECALL ON THESE FAULTY THROTTLE BODIES? THIS A LOT LIKE WHAT CHEVY DID WITH THEIR IGNITION SWITCHES (WHICH WE HAPPEN TO OWN A COBALT AND ARE GOING THROUGH THAT MESS RIGHT NOW) ALLOWING FAULTY PARTS TO BE PLACED INTO THESE VEHICLES WHICH CAN CAUSE THE POTENTIAL FOR SERIOUS ACCIDENTS. I JUST THANK GOD THAT WE WERE NOT ON A MAJOR HIGHWAY IN THE MIDDLE OF RUSH HOUR TRAFFIC. SOMETHING NEEDS TO BE DONE ABOUT THESE PARTS AND FORD NEEDS TO LOOK INTO THE "EXTENDED WARRANTIES" THAT THEY ARE ALLOWING THEIR DEALERSHIPS TO SELL. I AM FURIOUS WITH MY DEALERSHIP RIGHT NOW AND HAVE A CALL INTO THE EAST COAST REGIONAL OFFICE REGARDING THIS SITUATION. *TR

08/25/2014
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 08/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

AS I WAS DRIVING OUT OF MY NEIGHBORHOOD, I PRESSED THE ACCELERATOR, FELT A JERK, AND THEN NO RESPONSE FROM THE ACCELERATOR. THE CAR WAS JUST IN IDLE, WITH NOTHING I COULD DO. THE "WRENCH" LIGHT (CHECK ENGINE) CAME ON. LUCKILY, I COULD EASILY PULL OVER, SINCE I HAD NO CONTROL OVER MY SPEED, EXCEPT FOR BRAKING. I SHUT THE VEHICLE OFF, AND TURNED IT BACK ON, AND IT SEEMED TO BE FINE. 5 MINUTES LATER, DRIVING ON A FOUR LANE ROAD, THE ACCELERATOR WENT UNRESPONSIVE AGAIN. I WAS ABLE TO PULL ONTO A SIDE STREET WITH MY EXISTING MOMENTUM (THERE WAS NO SHOULDER OR SPACE ON THE MAIN ROAD). I CONTACTED MY DEALERSHIP AND MADE AN APPOINTMENT FOR THE NEXT DAY. THE NEXT MORNING, THE SAME THING OCCURRED WHILE DRIVING MY DAUGHTER TO SCHOOL (I WAS ABLE TO PULL OFF THE ROAD), AND AGAIN, ABOUT 50 FEET FROM THE FORD DEALERSHIP. AFTER EVALUATION, THEY SAID THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE PART WOULD TAKE 2-3 DAYS TO ORDER. THEY DID NOT OFFER ME A RENTAL TO USE INSTEAD OF MY UNSAFE VEHICLE, BUT AFTER I PUSHED, I WAS ABLE TO OBTAIN A RENTAL VEHICLE. I WAS NOT ABOUT TO SPEND 5 DAYS DRIVING A VEHICLE I COULD NOT TRUST TO BE RESPONSIVE WHEN I NEEDED IT. NUMEROUS OTHER FORD VEHICLES HAVE HAD ISSUES WITH THE ELECTRONIC THROTTLE BODY, RESULTING IN AN EXTENSION OF THE WARRANTY FOR THIS PART. AFTER DOING MORE RESEARCH, I BELIEVE FORD NEEDS TO ADD THE EDGE TO THIS LIST: HTTP://WWW.FORDPROBLEMS.COM/PROBLEMS/ELECTRONIC-THROTTLE-BODY.SHTML. *TR

08/22/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/06/2014
Crash: No
Fire: No
Summary

GOING DOWN A BUSY ROAD AT 45MPH, MY 2011 FORD EDGE DID A SLIGHT JERK AND I LOST THE ABILITY TO ACCELERATE. I WAS NEARLY REAR ENDED! THIS INCIDENT HAS HAPPENED 3 TIMES IN 3 WEEKS. THEY OCCUR AT RANDOM AND WITHOUT WARNING. A WRENCH ICON WILL DISPLAY ON THE DASH WHEN IT OCCURS. I HAD TO COAST TO THE SHOULDER OF THE ROAD TO STOP SINCE I COULD NOT ACCELERATE, NOR DID THE MOTOR REV WHEN I PRESSED THE GAS. ONCE STOPPED ON SHOULDER, I CUT THE VEHICLE OFF AND BACK ON. IT TOOK LONGER THAN NORMAL TO CRANK. ONCE IT FINALLY STARTED UP I WAS ABLE TO CONTINUE DRIVING WITH NO PROBLEMS. I BROUGHT THE VEHICLE IN TO A FORD DEALER TO SEE WHAT THE ERROR MESSAGES READ AND THEY WERE UNABLE TO FIND ANY MESSAGES ON MY CAR. THIS FACT MADE IT SO I COULD NOT USE MY WARRANTY COVERAGE TO COVER REPAIR COST. THIS IS LUDICROUS! SINCE THIS ISSUE IS RECURRING AND ,AFTER RESEARCH, FOUND TO BE PREVALENT IN MANY FORD MODELS, FORD SHOULD STEP UP AND RECALL THIS ISSUE BUT THEY WON'T. THIS IS A DANGEROUS ISSUE AND COULD CAUSE INJURIES! *TR

08/20/2014
Components: POWER TRAIN
Incident Date: 08/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5BB******
Summary

WHEN I ACCELERATE FROM A STOP POSITION, OR WHEN I AM APPROX. ONLY A FEW MILES PER HOUR THE VEHICLE WILL JUMP AND IT WILL FEEL THE VEHICLE JUMP AND IT FEELS LIKE I AM REAR-ENDED. I ASKED MY DEALER ABOUT THIS AND WAS TOLD THEY NEVER HEARD OF IT. IT WAS ALL OVER THE INTERNET. MANY, MANY OWNERS HAD THE SAME PROBLEM. I FOUND TSB 11-5-6 AND BROUGHT IT WITH ME TO MY DEALER AND HAD IT FIXED. AGAIN, THEY NEVER EVEN HEARD OF THE TSB, WHICH I DO NOT BELIEVE BECAUSE IT SEEMS LIKE IT IS SUCH A COMMON PROBLEM. THE VEHICLE SEEMED FINE BUT STARTED HAPPENING AGAIN. I EMAILED, AND SPOKE ON THE PHONE, TO THE DEARER AND TO FORD. THEY SPECIFIED THEY WOULD HAVE TO TAKE THE VEHICLE AND SEE WHAT IS HAPPENING. I EXPLAINED TO THEM THAT IT DOESN'T HAPPEN ALL THE TIME, JUST LIKE THE LAST TIME. THEY SAID IF THEY CAN REPRODUCE IT, THEY CAN'T FIX IT. PLUS I WOULD BE CHARGED FOR IT EVEN THOUGH IT HAS BEEN AN ONGOING PROBLEM. THERE IS NO WAY FOR THEM TO REPRODUCE IT AT WILL, AS IT ONLY HAPPENS ABOUT 1 TIME PER MONTH. WHEN IT DOES HAPPEN, IT IS VERY SCARY BECAUSE IT FEELS LIKE SOMEONE HIT YOU. I FOUND TSB 13-3-18 WHICH IS ANOTHER REPAIR FOR THE SAME PROBLEM. FORD TOLD ME IT DOESN'T PERTAIN TO ME. ACCORDING THE WORDING IN THE TSB, I AM NOT SO SURE. FORD IS FULLY AWARE OF THIS PROBLEM. IT IS ALL OVER THE INTERNET. THEY SHOULD BE OBLIGATED TO FIX IT. *TR

08/20/2014
Components: POWER TRAIN,ENGINE
Incident Date: 07/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

I AM A 55 YEAR OLD WOMAN AND JULY 27, 2014 HEADED FOR ST. LOUIS TO THE AIRPORT. ABOUT 35 MINUTES INTO MY TRIP, ON A VERY RURAL MISSOURI HIGHWAY, MY CAR HAD NO POWER ACCELERATING AND THE "WRENCH LIGHT" CAME ON. LUCKILY, A CHURCH PARKING LOT WAS NEAR, SO I COASTED THERE AND SHUT OFF THE CAR. I STARTED IT, IT WAS RUNNING OK AND THE LIGHT WENT OFF. I MADE THE REST OF MY TRIP. WHEN I GOT BACK HOME, I LEFT THE NEXT DAY ON AUGUST 6TH TO HEAD TO AURORA, MO TO HELP MY DAUGHTER. ABOUT 1 1/2 HOURS INTO MY TRIP, THE CAR DID EXACTLY THE SAME THING. NO POWER, WRENCH LIGHT ON. I WAS SO NERVOUS SINCE I WAS ON INTERSTATE 44 WITH HEAVY TRAFFIC. I GOT OFF THE INTERSTATE AND RESTARTED THE CAR AND MADE IT TO AURORA. I TOOK MY CAR TO THE FORD DEALER THERE. THEY CHECKED IT AND STATED NO CODES CAME UP SO THEY COULDN'T DO ANYTHING. I CALLED HUTCHESON FORD IN ST. JAMES (WHERE I PURCHASED EDGE) AND THEY WANTED ME TO BRING IT IN. JULY 28TH, I TOOK IT TO ST. JAMES WITH THE SAME RESULTS. NO CODES, NO HELP. I CAME HOME AND HAD A LOCAL MECHANIC DRIVE IT. HE DID AND SAID THERE WAS SOMETHING WRONG & TO CHECK THE INTERNET FOR COMMON PROBLEMS. I COULDN'T BELIEVE THE NUMBER OF PEOPLE THAT HAD THE SAME PROBLEM ON THEIR 2011 EDGE AND STATED IT WAS THROTTLE BODY. I DRIVE A LOT BY MYSELF ON ROADS WITH NO SHOULDER SO I HAD TO HAVE IT TAKEN CARE OF. TODAY I JUST PICKED UP THE EDGE WITH A NEW THROTTLE BODY OF $710. *TR

08/18/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/30/2014
Crash: No
Fire: No
Summary

DOOR AJAR INDICATION ON DASH FOR BOTH THE DRIVER SIDE FRONT AND REAR DOORS BEGAN TO BE INTERMITTENT EVEN AFTER THE DOORS ARE SHUT TIGHT WITH MULTIPLE CLOSURES. CAR LIGHTS WOULD STAY ON AND CAR BATTERY WOULD BE DISCHARGE (WOULD NOT START AND ELECTRICAL SYSTEM FAILURES. I HAD TO REMOVED THE INTERIOR LIGHTS FRONT OVER THE DASH, REAR CEILING LIGHTS AND TRUNK LIGHTS TO PREVENT THE BATTERY FROM DISCHARGING. BATTERY STILL BE DISCHARGED BUT LESS FAST. CAR NOW BEGINS BEEPING HORN WHEN THE BATTERY GETS LOW. CAR WILL NOT LOCK UNLESS THE KEY FOB IS A SIGNIFICANT DISTANCE FROM THE VEHICLE. CAR HAS KEYLESS ENTRY AND WILL NOT LOCK UNDER ANY CIRCUMSTANCE. ESTIMATED REPAIR WILL BE OVER $400.00 AND THIS IS NOT GUARANTEED TO FIX THE PROBLEM WILL NOT RE-OCCUR SINCE FORD HAS NOT FIXED THE DESIGN OF THE DOOR LOCK ASSEMBLY. *TR

08/17/2014
Components: ENGINE
Incident Date: 09/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1BB******
Summary

TRAVELING DOWN ROAD. CAR JUMPS AND SEE MANUAL COMES ON. IDLES FUNNY AND WILL GO NO FURTHER UNTIL YOU SHUT IT OFF AND BACK ON. TOOK IT TO DEALER. SAY THEY HAD NO IDEA. DONE IT 10 TIMES YESTERDAY IN 6 MILES. AM FED UP. GOING TO END UP IN A WRECK!! *TR

08/16/2014
Components: UNKNOWN OR OTHER
Incident Date: 08/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

WHEN YOU STOP THE CAR AND PUT INTO PARK A WARNING SIGN COMES ON INDICATING THAT YOU NEED TO PUT THE SHIFT LEVER IN PARK. YOU CAN CLICK THE BUTTON ON THE FORWARD PART OF THE SHIFT LEVER TO RELEASE THE WARNING. I TOOK IT TO FORD AND THE MECHANIC TOLD ME THAT IT WOULD REQUIRE THE DISASSEMBLY OF THE SHIFT LEVER TO FIX, SO I TOLD HIM I WOULD LIVE WITH IT. I DIDN'T WANT ANY GREATER PROBLEMS TO ARISE FROM THEIR WORK ON THE SHIFT LEVER. AFTER MY WARRANTY WAS OVER I WAS TOLD THAT A SIMPLE SWITCH ADJUSTMENT WAS ALL THAT'S REQUIRED. WHAT A PAIN, AS IT COMES ON OFTEN! FORD SHOULD FIX THIS.

08/14/2014
Components: POWER TRAIN
Incident Date: 08/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9BB******
Summary

DRIVING ABOUT 40 MPH WHEN CAR SHIFTED INTO OVERDRIVE, THEN IT BUCKED. FOLLOWED BY DECREASE IN SPEED. CHECK ENGINE LIGHT AND AWDLIGHT CAME ON. LIMPED CAR TO SAFE LOCATION. NO THROTTLE RESPONSE. ENGINE WAS RUNNING, BUT STUMBLING. I TURNED CAR OFF AND WAITED A MINUTE. THEN RESTARTED, EVERYTHING WAS BACK TO NORMAL. THE SUDDEN DECELERATION WAS SO VIOLENT THAT I ALMOST HIT MY HEAD ON STEERING WHEEL. CONCERNED IT MAY HAPPEN AGAIN ON A BUSIER HIGHWAY AND THE CONSEQUENCES THAT MAY PREVAIL. I AM ALSO WONDERING IF ITHE THROTTLE BODY IS THE SAME AS THE FORD ESCAPE WHICH HAS A RECALL ON IT. *TR

08/13/2014
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5BB******
Summary

THIS IS MY 2ND COMPLAINT ABOUT THIS SAME DEFECT AS IT HAS OCCURRED 2 ADDITIONAL TIMES (3 TOTAL INCIDENTS). THE 1ST INCIDENT OCCURRED ON 4/11. THE 2ND INCIDENT OCCURRED ON 6/2 WHEN MY WIFE WAS TURNING RIGHT FROM AN INTERSECTION. AT APPROXIMATELY 20MPH SHE LOST THE ABILITY TO ACCELERATE AND HAD TO QUICKLY CHANGE LANES AND COAST TO THE SIDE OF THE ROAD WHILE AVOIDING TRAFFIC. SHE PUT THE CAR IN PARK AND TURNED THE VEHICLE OFF. ONCE SHE TURNED THE CAR BACK ON, THE CAR OPERATED NORMALLY. THE 3RD INCIDENT OCCURRED ON 6/3. MY WIFE ACCELERATED FROM A RED LIGHT INTO AN INTERSECTION AND LOST THE ABILITY TO ACCELERATE. SHE WAS STUCK IN THE MIDDLE OF A BUSY INTERSECTION WITH CARS SWERVING AROUND HER. SHE AGAIN STOPPED HER CAR FROM COASTING, PUT IT IN PARK, AND TURNED THE CAR OFF. SHE RESTARTED THE CAR AND IT OPERATED NORMALLY. I DEEMED HER CAR TOO DANGEROUS TO DRIVE AND WOULD NOT ALLOW HER TO DRIVE UNTIL REPAIRED. I SEARCHED THE INTERNET AND FOUND THE FORD ESCAPE, FUSION, MARINER, AND MILAN HAD THE EXACT SAME PROBLEM THE EDGES ARE HAVING. THOSE OWNERS RECEIVED AN EXTENDED WARRANTY FOR A DEFECTIVE THROTTLE BODY. REFERENCE CUSTOMER SERVICE PROGRAM (CSP) 13N03 AND NHTSA ACTION # PE13003. I TOOK HER CAR TO THE DEALERSHIP AND THEY COULD NOT FIND ANY ERROR CODES NOR REPEAT THE PROBLEM. HE SAID HE COULD NOT REPAIR ANYTHING WITHOUT THIS INFORMATION. I MENTIONED CSP 13N03 AND HE SAID HE WAS AWARE OF IT BUT IT DIDN'T APPLY TO THE EDGE. SINCE THE PROBLEMS WERE EXACTLY THE SAME, I ASKED IF REPLACING THE THROTTLE BODY WOULD FIX THE PROBLEM. HE HESITATED BUT AFTER SOME PRODDING HE SAID IT WOULD MOST LIKELY FIX THE PROBLEM BUT HE COULDN'T OFFICIALLY SAY SO. I HAD THEM REPLACE THE THROTTLE BODY ON 6/6 ($698.06) AND MY WIFE HAS HAD ZERO PROBLEMS AS OF 8/13, FURTHER PROVING IT'S THE SAME DEFECT. I HOPE FORD STEPS UP AS THEY DID WITH THE OTHER FORD MODELS AND CORRECTS THIS DANGEROUS SAFETY HAZARD. *TR

08/13/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 07/28/2014
Crash: No
Fire: No
Summary

THE DOOR AJAR LIGHT REMAINS ON ALL THE TIME, ELLUDING TO THE DRIVER'S DOOR BEING OPEN, WHEN IT IS NOT. WILL NOT ALLOW ME TO LOCK MY DOORS WHEN DRIVING, MAKING IT UNSAFE AND WEARING DOWN MY BATTERY. *TR

08/12/2014
Components: POWER TRAIN
Incident Date: 06/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9BB******
Summary

ON 10 OCCASIONS, WHILE DRIVING THE ENGINE STALLED AND I COULD NOT ACCELERATE. THE "AWD OFF" AND ENGINE ICON WOULD LIGHT UP. IN ALL INCIDENTS, I WAS ABLE TO PULL OVER TO THE SHOULDER AND AVOID A REAR END COLLISION. I HAD THE CAR SERVICED AT A FORD DEALER, THEY HAD TO REPLACE THE THROTTLE BODY. THEY INDICATED THAT MOST OF THEIR ISSUES REGARDING THE FORD EDGE HAS BEEN RELATED TO A DEFECTED THROTTLE BODY. *TR

08/11/2014
Components: POWER TRAIN,ENGINE
Incident Date: 08/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

WHEN DRIVING ON A 2 LANE MOUNTAIN ROAD AT 60, ENGINE FULLY WARMED UP (RUNNING FOR 20+ MINUTES, AMBIENT TEMPERATURE APPROX 85 F) THE THROTTLE BECOME UNRESPONSIVE AND THE ENGINE RPM DROPPED TO APPROXIMATELY 600 RPM BASED ON THE DASH TACHOMETER. WHEN THIS HAPPENED A YELLOW WRENCH DIALOG WAS DISPLAYED ON THE DIGITAL DASH WITH NO TEXT OTHER THAN "OK". ALL CONTROLS OTHER THAN THE THROTTLE SEEMED TO FUNCTION CORRECTLY. WE WERE GOING DOWNHILL WHEN THIS HAPPENED AND WERE ABLE TO COAST UNTIL WE FOUND A SUITABLE PLACE TO PULL OVER. ONCE WE PULLED OVER WE NOTICED THE ENGINE WAS RUNNING ROUGH AND SPUTTERING. WE TURNED THE ENGINE OFF AND THEN BACK ON AND THE ISSUE PERSISTED (ROUGH IDLING AND NO THROTTLE CONTROL). OPENED HOOD AND PULLED ENGINE COVER TO CHECK FOR ANY VISIBLE ISSUES, NONE FOUND. WHEN WE GOT BACK INTO THE CAR THE THROTTLE WAS FUNCTIONING PROPERLY AND THE IDLE WAS SMOOTH WITH NO SPUTTERING. WE FINISHED THE REST OF THE DRIVE WITHOUT INCIDENT AND WHEN WE GOT BACK TO THE HOUSE HOOKED UP THE OBDII READER AND NO FAULT CODES WERE STORED. WE TOOK THE EDGE IN TO THE NEAREST FORD DEALER (LAWLEY'S TEAM FORD IN SILVER CITY, NM) THE NEXT MORNING AND THEY FOUND NO FAULT CODES STORED IN ANY MODULE AND CHARGED US $122.25 FOR THE DIAGNOSTICS EVEN THOUGH THE CAR IS STILL COVERED UNDER THE FACTORY POWER TRAIN WARRANTY. THEY SAID THEY DIDN'T KNOW WHAT CAUSED THE ISSUE BUT SAID IT MAY HAVE BEEN A "RANDOM GLITCH" OR "BAD FUEL". THANKFULLY, THIS HAPPENED ON A LIGHTLY TRAVELED ROAD AND WE WERE HEADING DOWNHILL AND ABLE TO COAST AND FIND A PLACE TO PULL OFF THE ROAD. IF THIS WERE A BUSY ROAD OR WE WERE NOT ABLE TO PULL COMPLETELY OFF THE ROAD THIS COULD HAVE BEEN A MUCH MORE SERIOUS ISSUE. WE HAVE ONLY OWNED THE VEHICLE FOR LESS THAN A MONTH SO WE CAN'T SAY WHETHER IT HAS HAPPENED BEFORE THAT. IT HAS NOT OCCURRED IN THE 1000+ MILES WE HAVE PUT ON THE CAR SINCE IT OCCURRED. *TR

08/11/2014
Components: STEERING
Incident Date: 12/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0BB******
Summary

IN DECEMBER OF 2013 I NOTICED THE STEERING ON MY FORD EDGE WAS ACTING UP AND OCCASIONALLY THE POWER STEERING WOULD GO AWAY FOR A SHORT PERIOD TIME. THIS ISSUE ALMOST CAUSED A COUPLE ACCIDENTS BECAUSE THE CAR WOULD NOT REACT WHEN TURNED. THE DEALERSHIP ADDED MORE POWER STEERING FLUID AND THE ISSUE WENT AWAY FOR A LITTLE WHILE BUT WOULD STILL SOMETIMES SHOW THE SAME SIGNS OF BEING HARD TO STEER. A FEW MONTHS LATER A DIFFERENT FORD DEALER FOUND A SMALL POWER STEERING FLUID LEAK AND REPAIRED A HOSE UNDER WARRANTY, BUT THAT DID NOT COMPLETELY SOLVE THE PROBLEM. LAST TIME INTO THE DEALER FOR AN OIL CHANGE JUST PAST WARRANTY, THE SAME DEALER FOUND A TECHNICAL SERVICE BULLETIN TO REPLACE THE POWER STEERING PUMP, BUT NOW THEY WANT US TO PAY THE FULL COST OF THE REPAIR SINCE THE VEHICLE IS OUT OF WARRANTY. WE TRIED TO TALK TO THE DEALERSHIP AND FORD CUSTOMER SERVICE BUT THEY WOULD NOT COVER THE ISSUE UNDER WARRANTY EVEN THOUGH THE ISSUE WAS FIRST BROUGHT UP WHILE THE VEHICLE WAS STILL UNDER WARRANTY. I FEEL THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE SUBJECT TO A RECALL NOT TO MENTION THE FORD SHOULD STAND BEHIND THEIR PRODUCT AND FIX AN ISSUE THAT WAS BROUGHT TO THEIR ATTENTION BEFORE THE WARRANTY WAS UP. *TR

08/10/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

DOOR AJAR WARNING LIGHT STAYED LIT AT TIMES, CLOSING THE DOOR A LITTLE HARDER STOPPED WORKING. NOW THE WARNING IS CONSTANT AND MY DOORS WILL NOT LOCK WHILE DRIVING. ALL INTERIOR LIGHTS STAYED ON UNTIL IT DRAINED THE BATTERY. WITH NEW BATTERY THE ONLY WAY THE LIGHTS EVENTUALLY SHUT OFF IS IF THE CAR IS LOCKED, BUT THE LIGHTS DO STAY ON FOR EXTENDED PERIODS OF TIME BEFORE SHUTTING OFF. DEALER CLAIMS THE BATTERY SAVER KICKS IN AND SHUT THE LIGHTS OFF "EVENTUALLY" THIS IS NOT THE CASE IF YOU LEAVE THE VEHICLE UNLOCKED OVER NIGHT. *TR

08/08/2014
Components: POWER TRAIN
Incident Date: 07/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5BB******
Summary

IN HEAVY TRAFFIC THE VEHICLE STOPPED. REQUIRED TOW TO DEALER, WHO REPLACED THE THROTTLE BODY UNDER WARRANTY. *TR

08/06/2014
Components: POWER TRAIN
Incident Date: 07/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

I WAS DRIVING ON THE HIGHWAY AND THE CAR WOULD NO LONGER ACCELERATE, AND BEGAN TO SLOW DOWN. I STILL HAD POWER STEERING AND BRAKES, AND ALL OTHER ELECTRONIC DEVICES WERE WORKING. ALSO A WARNING LIGHT CAME ON WITH A WRENCH ICON. I WAS ABLE TO GET OVER TO THE SIDE OF THE ROAD, TURNED OFF THE ENGINE, AND THEN TRIED IT AGAIN AND IT EVERYTHING SEEMED TO BE ALRIGHT. I GOT TO THE NEXT EXIT AND CALLED AAA AND I HAD THE CAR TOWED TO MY LOCAL MECHANIC WHERE IT WAS DETERMINED THAT IT WAS A THROTTLE BODY FAILURE. IT WAS REPLACED AND THE CAR IS WORKING WELL AGAIN. *TR

08/04/2014
Components: POWER TRAIN,ENGINE
Incident Date: 07/22/2014
Crash: No
Fire: No
Summary

MY WIFE WAS DRIVING HOME FROM WORK DURING RUSH HOUR AND TWICE ON THE SAME TRIP THE ENGINE SHUTTERED THEN COMPLETELY SHUT DOWN. THE FIRST TIME, LUCKILY, SHE WAS ABLE TO COAST ACROSS FOUR LANES OF TRAFFIC TO THE SHOULDER BECAUSE THIS HAPPENED WHERE TWO INTERSTATES MERGE AND THE IS NOT A SHOULDER ON THE LEFT. WE TOOK THE CAR TO THE DEALERSHIP AND THEY REPLACED THE THROTTLE BODY. THE DEALER STATED IT WAS A KNOWN PROBLEM AND HAS BEEN RECALLED ON OTHER MODELS BUT NOT THE EDGE. I CALLED FORD CUSTOMER SERVICE AND I GOT THE IMPRESSION THEY DID NOT CARE ABOUT THE ISSUE OR THE SAFETY OF THE PEOPLE DRIVING THEIR VEHICLES. BECAUSE OF THIS WE TRADED OUR VEHICLE AT A LOSS WITHIN A WEEK OF SPENDING $700 TO REPLACE THE THROTTLE BODY. *TR

08/03/2014
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 08/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

THE VEHICLE SHUT DOWN ON THE HIGHWAY. IT APPEARED THAT THE VEHICLE HAD NO FUEL. THE YELLOW WRENCH CAME ON, AND THE VEHICLE DIED, AS IT CAME TO A STOP. AFTER A FEW MINUTES, STARTED AS IF NOTHING HAD HAPPENED. IT HAS DONE IT A FEW OTHER TIMES, TODAY. I CHECKED TO SEE IF THERE WERE ANY CODES AND ON THE FIRST FEW TIMES, THERE WERE NOT (AUTOZONE), BUT THE LAST TIME IT THREW P2111. *TR

08/03/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2BB******
Summary

THE "DOOR AJAR" WARNING ON THE DRIVER DOOR IS CONSTANTLY ILLUMINATED. NOT SURE IF IT I SAFE TO DIVE VEHICLE. *TR

07/30/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 07/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXBB******
Summary

I WAS DRIVING ON THE HIGHWAY WITH MY 3 KIDS AND MY WIFE AND AS I GOT OFF THE EXIT I NOTICED THE CAR WASN'T BRAKING, SO AS I GOT TO THE FIRST STOP LEFT I DECIDED TO TURN LEFT AND SEE IF I COULD FIX THE PROBLEM. AS I WAS TURNING THE SHEARING WHEEL LOCKED UP, BRAKES DIDN'T BRAKE THEN THE CAR STARTED TO SHAKE. I ALMOST HIT ON COMING TRAFFIC AT 40 MIL PER HOUR. AS SOON AS THE CAR BYPASSED ON COMING TRAFFIC A HAD TO RESTART MY CAR AND IT WAS FINE. AS SOON AS I GOT HOME, IT HAPPENED AGAIN. I WAS ABOUT 2FT FROM HITTING MY GARAGE DOOR. *TR

07/30/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC4BB******
Summary

WHILE DRIVING DOWN A 4-LANE EXPRESSWAY, MY 2011 FORD EDGE ACCELERATOR PEDAL STOPPED RESPONDING. THE CAR DID NOT LOSE ALL POWER, THE ACCELERATOR JUST WENT DEAD. THE CAR WAS IDLING VERY ROUGHLY, BUT WHEN I PRESSED ON THE ACCELERATOR PEDAL NOTHING HAPPENED. THERE WAS NO SHOULDER ON THE ROAD SO I HAD TO STOP IN THE MIDDLE OF THE ROAD! I AM SO LUCKY THAT NO ONE REAR-ENDED ME BEFORE I WAS ABLE TO MANEUVER OFF THE ROAD. I TURNED OFF THE CAR AND WAITED A MINUTE OR TWO AND TURNED THE CAR BACK ON. THE ACCELERATOR WAS WORKING SO I HEADED HOME. THE CAR WENT "LIMP" TWO MORE TIMES BEFORE I ARRIVED HOME A COUPLE OF MILES DOWN THE ROAD. THE NEXT DAY MY HUSBAND FOLLOWED ME TO THE DEALERSHIP WITH HIS EMERGENCY FLASHERS ON. MY EDGE WENT "LIMP" TWICE ON THE WAY TO THE DEALERSHIP. THE MECHANIC WAS FAMILIAR WITH THE PROBLEM AND DIAGNOSED A BAD THROTTLE BODY. IT WAS REPLACED FOR ABOUT $650.00 AND THE CAR RUNS FINE NOW. THIS PROBLEM IS COMMON AND NEEDS TO BE ADDRESSED BEFORE SOMEONE IS KILLED! I THANK MY LUCKY STARS THAT THIS DIDN'T HAPPEN ON A BUSY INTERSTATE. *TR

07/30/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

I WAS DRIVING WHEN I LOST ACCELERATION. A WRENCH LIGHT CAME UP ON MY SCREEN. THANKFULLY MY BRAKES STILL WORKED AND I WAS ABLE TO COAST TO A STOP, ALMOST GETTING REAR ENDED BY A SEMI, BUT THEN THE WHOLE MOTOR STARTED SHAKING AND SPUTTERING. I PUT MY VEHICLE IN PARK AND TURNED IT OFF. WHEN I WENT TO TURN IT BACK ON IT HESITATED FOR A MINUTE, BUT THEN STARTED. THIS DIDN'T HAPPEN AGAIN UNTIL A FEW WEEKS LATER WHILE ON THE HIGHWAY GOING 60MPH! I'VE HAD IT HAPPEN MULTIPLE TIMES SINCE THEN AND ALMOST BEING HIT A FEW OTHER TIMES. I'VE NOTICED THAT I DON'T HAVE AS MUCH POWER WHEN ACCELERATING EVEN WHEN THE WRENCH DOESN'T COME UP. TODAY IT HAPPENED TWICE WITHIN A COUPLE OF MINUTES AND THE CHECK ENGINE LIGHT CAME ON THIS TIME. I DON'T UNDERSTAND WHY THEY WON'T HAVE A RECALL WHEN SO MANY PEOPLE HAVE AN ISSUE! I'VE ALMOST BEEN HIT MULTIPLE TIMES WHEN THIS OCCURS AND I WOULD RATHER NOT HAVE ME OR MY CHILD HURT FROM A MALFUNCTION THAT NEEDS TO BE FIXED! *TR

07/30/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 03/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

WHEN THE DRIVER SIDE DOOR IS SHUT, THE DRIVE SIDE DOOR WARNING LIGHT STAYS ON. IT WILL NOT GO OUT UNTIL THE VEHICLE IS TURNED OFF. ONCE THE VEHICLE IS TURNED OFF, THE INTERIOR LIGHTS STAY ON FOR SEVERAL MINUTES. WE HAVE TO CHECK THE VEHICLE PERIODICALLY TO BE SURE THEY TURN OFF. WHEN VEHICLE IS PARKED OUTSIDE AND NO ONE IS NEAR THE VEHICLE, THE ALARM WILL GO OFF INTERMITTENTLY. THIS HAPPENS DURING THE DAY AND AT NIGHT. IT SEEMS TO HAVE STARTED AFTER THE DRIVER SIDE DOOR WARNING LIGHT STARTED STAYING ON. OUR VEHICLE IS OUT OF WARRANTY. WHEN I CALLED MY LOCAL FORD DEALER, THEY STATED THEY SEE THE PROBLEM WITH THE DRIVER SIDE DOOR WARNING LIGHT A LOT BUT THERE IS NO RECALL ON IT. THE REPAIR CAN BE AS MUCH AS $500.00. *TR

07/29/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 07/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMZU73K64U******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE ACCELERATOR PEDAL FAILED AND THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.

07/28/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

THE POWER STEERING DOES NOT WORK PROPERLY AT LOW SPEEDS. THIS IS IDENTFIED IN FORD'S TSB 10-21-1 STEERING THE VEHICLE IS VERY DIFFICULT. I'M CONCERNED THAT THE ABILITY TO PROPERLY CONTROL THE VEHICLE AT LOW OR HIGH SPEEDS MAY BECOME A PROBLEM. THIS IS A MAJOR SAFETY CONCERN. BY ISSUING A TSB, I BELIEVE FORD IS ACKNOWLEDGING THAT THERE IS A POTENTIAL SAFETY PROBLEM WITH THE POWER STEERING SYSTEM - A MAJOR COMPONENT OF VEHICLE SAFETY. THE ADVANCETRAC (STABILITY/ANTI-ROLLOVER SYSTEM) APPEARS TO HAVE FAILED INDICATED BY THE WARNING LIGHTS ON THE DASH. INTERMITTENTLY, THE WARNING LIGHT TURNS ON AND THEN OFF WHILE DRIVING OR PARKED WITH ENGINE IDLING. BASED ON NUMEROUS OCCASIONS, I BELIEVE THERE IS A FAULT IN THE STABILITY SYSTEM. FORD TECHNICIANS CANNOT REPLICATE THE PROBLEM. MANY OTHER OWNERS APPEAR TO BE HAVING THE SAME ISSUE WITH THE FORD EDGE AND F-150 TRUCKS AMONG OTHER FORD VEHICLES. THE FUEL SYSTEM DISPLAYS A WARNING THAT THE FUEL INLET REQUIRES CHECKING DUE TO A VAPOR LEAK. FORD REPLACED A TRADITIONAL FUEL CAP ASSEMBLY WITH A CAPLESS SYSTEM WHICH APPEARS TO NOT SEAL FULLY OR ALLOWS DEBRIS TO KEEP THE SYSTEM FROM REMAINING FULLY SEALED. THERE APPEARS TO BE MANY OTHER OWNERS WHO EXPERIENCE THIS SAME WARNING LIGHT WITH A MALFUNCTION INDICATOR LIGHT ILLUMINATED THAT CANNOT BE TURNED OFF. IF FUEL VAPOR IS LEAKING, THERE IS RISK OF VEHICLE FIRE OR EXPLOSION. *JS

07/28/2014
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 07/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

WHILE DRIVING AT HIGHWAY SPEEDS ON AN INTERSTATE, THERE WAS A SUDDEN LOSS OF ACCELERATOR POWER. I WAS ABLE TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD, PARK, SHUT THE ENGINE OFF, AND RESTART WITH SEEMINGLY NO REPEATABLE AFFECT. DEALER NOT ABLE TO REPRODUCE THE PROBLEM BUT SAYS THAT IT'S PROBABLY THE THROTTLE BODY. THIS LOSS OF POWER AND REQUIRED SHOULDER MANEUVER COULD HAVE CAUSED A SIGNIFICANT CRASH DUE TO SURROUNDING TRAFFIC. *JS

07/28/2014
Components: POWER TRAIN
Incident Date: 08/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

AT DECELLERATION, A LOUD AND NOTABLE CLUNK (ALMOST AS IF HIT BY ANOTHER VEHICLE) CAN BE FELT/HEARD WHEN THE GAS PEDAL IS PRESSED AFTER DECELLERATION. THIS APPEARS TO BE CONSISTENT WITH OTHER OWNER'S DESCRIPTION OF SIMILAR SITUATIONS DURING DECELLERATION THEN ACCELLERATION WITHOUT STOPPING, FOR EXAMPLE, WHEN APPROACHING A RED LIGHT THAT CHANGES GREEN BEFORE THE VEHICLE COMES TO A COMPLETE STOP. DEALER IS NOT ABLE TO REPRODUCE PROBLEM. *JS

07/26/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 07/26/2014
Crash: No
Fire: No
Summary

DOOR AJAR SENSOR DOES NOT WORK PROPERLY ON THE DRIVER'S SIDE FRONT DOOR. THE SENSOR SAYS THE DOOR IS AJAR, BUT IT IS NOT, AND WILL NOT GO OFF EVEN AFTER OPENING AND CLOSING THE DOOR SEVERAL TIMES. THE INTERIOR LIGHTS STAY ON, WHICH IS A HAZARD WHEN DRIVING AT NIGHT. *TR

07/25/2014
Components: STRUCTURE
Incident Date: 07/06/2013
Crash: No
Fire: No
Summary

THE DOOR AJAR INDICATOR SHOWS DRIVERS SIDE DOOR OPEN EVEN THOUGH IT IS COMPLETELY CLOSED. IT KEEPS THE DOORS FROM LOCKING WHICH IS A SAFETY ISSUE. THIS IS A WIDELY KNOWN PROBLEM WITH SEVERAL FORD MODELS. FORD SHOULD ISSUE A RECALL FOR THE DEFECTIVE SWITCHES. *TR

07/25/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 05/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

DRIVER DOOR AJAR ERROR. *TR

07/23/2014
Components: STRUCTURE
Incident Date: 01/29/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN THE CONTACT CLOSED THE FRONT DRIVER SIDE DOOR, THE DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED. THE INDICATOR REMAINED ILLUMINATED EVEN WHEN THE CONTACT SLAMMED THE DOOR CLOSED MULTIPLE TIMES. AS A RESULT, THE DOORS WERE UNABLE TO BE LOCKED. WHILE DRIVING AND REACHING A CERTAIN SPEED, THE DOORS WOULD LOCK AUTOMATICALLY AND THE INDICATOR WOULD DIM. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

07/23/2014
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 07/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

2011 EDGE, 3.5 YEARS OLD, WITH 41,000 MILES. CAR SUDDENLY LOST POWER TO MOVE FORWARD, BUT CAR WAS STILL RUNNING, WRENCH APPEARED ON SCREEN, WAS ABLE TO COAST AND PULL OVER. TURNED ENGINE OFF, RESTARTED VEHICLE SUCCESSFULLY. PROBLEM REPEATED ITSELF THE NEXT DAY, TWICE, WAS ABLE TO (FORTUNATELY) COAST TO A SAFE AREA AND TURN THE CAR OFF. CAR WAS RESTARTED, ENGINE LIGHT APPEARED AFTER THE THIRD INCIDENT. CAR WAS TAKEN TO DEALERSHIP. CODE P2111. THROTTLE BODY WAS REPLACED ($636), UPDATED SOFTWARE - POWERTRAIN?? ($95), AND PERFORMED A "HIGHLY RECOMMENDED" FUEL CLEANING ($108). TOTAL COST, WITH MISCELLANEOUS CHARGES FOR ENVIRONMENTAL WASTE AND TAX, WAS $884. I HAVE OWNED NUMEROUS VEHICLES, MOST FROM FORD, MOST OLDER THAN 3.5 YEARS OLD AND HAVING MORE THAN 41,000 MILES, NEVER HAD A PROBLEM LIKE THIS BEFORE - VERY DISAPPOINTING! HIGH LEVEL OF CONCERN DURING INCIDENTS THAT THE CAR WOULD CREATE A TRAFFIC PROBLEM. FORTUNATELY IT DID NOT AND WAS ABLE TO AVOID HIGH TRAFFIC AND HIGH SPEEDS, AND WAS ABLE TO GET THE VEHICLE TO A DEALERSHIP. *TR

07/22/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2012
Crash: No
Fire: No
Summary

DOOR AJAR SWITCH WAS REPLACED BY DEALER AT ONE YEAR OF AGE AS DOOR AJAR ALARM CAUSED DOORS TO UNLOCK AND INTERIOR DOME LIGHTS TO COME ON- IT IS DIFFICULT TO SEE AT NIGHT WITH INTERIOR LIGHTS ON. NEW SWITCH LASTED TWO YEARS(ORIGINAL SWITCH WAS REPLACED AT ONE YEAR). NOW IN 2014 THE SWITCH IS DEFECTIVE AGAIN!. SAFETY CONCERN ON NIGHT DRIVING WITH INTERIOR LIGHTS ON (THERE IS NO WAY TO TURN THEM OFF OTHER THAN REMOVING THE BULBS!) AND SECURITY CONCERNS AS WHEN DOOR AJAR COMES ON THE DOORS AUTOMATICALLY UNLOCK! FORD ENGINEERS NEED TO DRIVE IN DETROIT AT NIGHT AND SAY THIS IS NOT A SAFETY ISSUE! OR FEDS NEED TO DRIVE IN DC AT NIGHT AND SAY THIS IS NOT AN AUTO SAFETY ISSUE!COPS TELL ME TO TURN OFF INTERIOR LIGHTS AT NIGHT DRIVING! *TR

07/22/2014
Components: STRUCTURE
Incident Date: 07/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2BB******
Summary

AT THE ABOVE MILEAGE THE DRIVER DOOR SENSOR STARTED TO ACT UP, IT WOULD NOT LET ME OPEN THE DOOR BY TOUCHING THE HANDLE SO HAD TO USE THE KEY FOB TO OPEN IT. THEN WHEN I CLOSED THE DOOR IT SIDE THE DOOR WAS OPEN SO I OPENED IT AND SHUT IT AGAIN, STILL THE LIGHT DIDN'T GO OUT. THIS WAS A INTERMITTENT PROBLEM BUT HAS SINCE NEVER CLOSED WITH THE LIGHT GOING OUT. TOLD BY MY DEALER THAT THE SENSOR MIGHT NEED TO BE CLEANED AND IT WOULD COST ME $190.00. *TR

07/22/2014
Components: POWER TRAIN
Incident Date: 07/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC3BB******
Summary

NYS THRUWAY AT EXIT 18, CLEARED TOLL BOOTH AND WRENCH SYMBOL ILLUMINATED ON DASH WITH ASSOCIATED DIALOGUE BOX CHECK OWNERS MANUAL. POWER LOSS WAS IMMEDIATELY EVIDENT WITH NO RESPONSE FROM INPUT TO THE ACCELERATOR PEDAL. SHUT OFF ENGINE AND RESTARTED WITH POSITIVE RESULTS. TRAVELED APPROXIMATELY 5 MILES AND SAME INDICATION APPEARED ACCOMPANIED BY LOSS OF POWER AND NO RESPONSE FROM ACCELERATOR PEDAL. SHUT OFF AND RE-STARTED ENGINE WITH NO PROBLEMS. THIS HAS OCCURRED FOUR TIMES SO FAR IN THE LAST TWO WEEKS. I AM AN AIRCRAFT MECHANIC AND IT SEEMS THAT IT'S A SCHEDULING PROBLEM. AFTER THE PREVIOUS INCIDENT IT SEEMS TO RE-APPEAR EVERY 100 MILES, WITH A HALF TANK OF FUEL INDICATED. I RECENTLY ADDED FUEL INJECTION CLEANER TO A FULL TANK OF GAS, SPECIFICALLY FOR A 12 GALLON TANK. THE OIL LIFE IS AT 50% AND A SYSTEMS CHECK INDICATES NO PROBLEMS. ALL INCIDENCES OF THIS HAPPENING WHEN THE AIR CONDITIONING WAS RUNNING AND ENGINE TEMP WAS MID- SCALE. *TR

07/22/2014
Components: ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 07/09/2014
Crash: No
Fire: No
Summary

THE ALARM COMES ON FOR NO REASON. THE FRONT DRIVER PANEL SAYS THE REAR LEFT DOOR IS OPEN, EVEN AFTER CLOSING IT REPEATEDLY, THE PANEL STILL SAYS THE REAR LEFT DOOR IS OPEN. *TR

07/22/2014
Components: POWER TRAIN,ENGINE
Incident Date: 07/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3BB******
Summary

COMING OFF OF LAKESHORE DRIVE WITH MY 4 MONTH OLD SON IN THE BACK CAR SEAT AND THE TRUCK JUST GOES LIMP WITH NO POWER. IT DROVE REALLY SLOW AND SO I PULLED OFF TO THE SIDE TURNED OFF THE TRUCK RESTARTED AND SEEMED FINE. THERE WERE CARS COMING UP BEHIND ME THANK GOODNESS NO ACCIDENT. MADE IT TO MY SONS DOCTOR APPOINTMENT AND QUICKLY CALLED THE DEALERSHIP AND THE SERVICE GUY SAID HE HAS HEARD NOTHING WITH THE FORD EDGE AND DOESN'T KNOW WHAT THE WRENCH MEANT. HE SAID I NEED TO BRING IT IN AND I WILL BE CHARGED $125 JUST TO LOOK AT IT. I ASKED IF IT WAS SAFE TO DRIVE BACK WITH MY SON AND HE JUST SAID I DON'T KNOW. SO I ASKED WHY WOULD THE HANDBOOK SAY TO CONTACT THE DEALERSHIP IMMEDIATELY? APPARENTLY THIS SEEMS TO BE AN ISSUE WITH THIS AND NEEDS TO BE FIXED. I HAVE TWO SMALL CHILDREN AND DO NOT WANT SOMETHING SERIOUS TO HAPPEN FOR SOMETHING THAT IS OBVIOUSLY A DEFECT! *TR

07/21/2014
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 10/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC2BB******
Summary

WHILE ON AN INTERSTATE HIGHWAY GOING 65 MPH. THE CAR WENT LIMP-NO POWER. WRENCH SYMBOL AND AWD LIGHTS COME ON. AFTER NEARLY GETTING REAR ENDED TRYING TO GET TO THE BERM, SHUT CAR OFF RESTARTED IT AND IT RAN FINE. TOOK CAR TO DEALER WHERE THEY DIAGNOSED IT AS A COMPUTER ISSUE. ON 7-12-14 WHILE ON INTERSTATE GOING 70 MPH., EXACT SAME THING HAPPENED. ON 7-13-14, 7-16-14, 7-20-14 AND 7-21-14 AT SPEEDS BETWEEN 25 AND 35 MPH. THIS HAPPENED A TOTAL OF 8 SEPARATE TIMES. TOOK CAR TO FORD DEALER WHERE THEY DIAGNOSED IT AS REPLACE THROTTLE BODY AND REPROGRAM COMPUTER FOR TOTAL COST OF $788.00. SOMEONE IS GOING TO DIE ON A HIGHWAY OR MAKING A LEFT HAND TURN AT AN INTERSECTION IF THIS PROBLEM IS NOT PROPERLY ADDRESSED. *TR

07/20/2014
Components: STRUCTURE
Incident Date: 07/20/2014
Crash: No
Fire: No
Summary

DRIVER DOOR AJAR DOOR IS CLOSED BUT WARNING LIGHT COMES ON WHENEVER YOU ENTER THE CAR. *TR

07/17/2014
Components: POWER TRAIN
Incident Date: 06/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5BB******
Summary

IT APPEARED TO ME THAT THE ENGINE DISCONNECTED FROM THE DRIVE TRAIN. A BOX LIT UP ON THE DASH SAYING. "ALL WHEEL DRIVE OFF." THE VEHICLE CONTINUED TO CREEP AT AN EXTREMELY SLOW SPEED. I STOPPED AND TURNED OFF THE ENGINE. I STARTED THE ENGINE AGAIN AND THE VEHICLE SEEMED FINE. I DID NOT HAVE ANOTHER INCIDENT FOR A FEW WEEKS. SUNDAY JULY 13 IT STOPPED PROBABLY A DOZEN TIMES ON A 10 MILE ROUND TRIP. SINCE THEN IT HAPPENS 2 OR 3 TIMES A DAY UNTIL TODAY. TODAY IT HAS STOPPED 10 TIMES BEFORE 10:00 AM. (JULY 17, 2014). *TR

07/16/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 07/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5BB******
Summary

I LOVED EVERYTHING ABOUT MY 2011 FORD EDGE LIMITED AWD, I'VE HAD IT LESS THEN TWO MONTHS . THEN ONE MORNING AS I WAS COMMUTING TO WORK I LOST POWER TO MY EDGE. THE WEATHER WAS CLEAR APPROX. 68 DEGREES, A BEAUTIFUL FRIDAY MORNING I WAS DRIVING I FELT A JOLT LIKE A KICK IN THE TRANSMISSION THAT WAS FOLLOWED BY A FLASH OF THE TOOL SYMBOL & ?AWD OFF? ON MY FRONT INSTRUMENT PANEL. I LOST ACCELERATION POWER. I HAD NOWHERE TO PULL OFF ON THE SIDE OF THE ROAD AND HAD JUST CAME OUT OF A SHARP CURVE. ALL I COULD DO WAS PUT THE EDGE IN PARK. TURN OFF, THEN TURN BACK ON, IT STARTED RIGHT UP LUCKILY. THE NEXT DAY MY HUSBAND TOOK THE EDGE TO A FORD DEALERSHIP. THE SERVICE DEPT. HOOKED UP THE EDGE AND FOUND NO PROBLEMS/ERRORS/CODES. ALTHOUGH THEY SAID IT IS PROBABLY THE THROTTLE BODY, SINCE THEY HAVE HAD SEVERAL FORD EDGES COME IN WITH THE SAME PROBLEM. I HAVE GOOGLED ?LOSING POWER WHILE DRIVING MY 2011 FORD EDGE? AND DIDN?T RELIES THAT THIS IS THE #1 PROBLEM WITH FORD EDGES, YOU WOULD THINK THAT FORD WOULD DO SOMETHING ABOUT THIS. AFTER READING ALL THE COMMENTS I SAW INFORMATION ON THE ?THROTTLE BODY? BEING REPLACED. SEVERAL PEOPLE POSTED THEIR EDGE HAD A CODE P2111 OR P2112 (PERTAINING TO THE THROTTLE BODY). I CALLED FORD AND THEY TOLD ME THIS WOULD NOT BE COVERED UNDER WARRANTY. HELP! I HAVE A SMALL FAMILY NOW I'M SCARED TO DRIVE! *TR

07/15/2014
Components: SERVICE BRAKES
Incident Date: 07/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4BB******
Summary

BRAKE PEDAL FEELS HARD TO PRESS AND DOES NOT STOP MY VEHICLE. SOME OTHER TIMES THE PEDAL FEELS SPONGY AND WITHOUT BRAKING POWER. AT THE SAME TIME AS PRESSING THE PEDAL I COULD HEAR A HISSING NOISE , BROUGHT THE CAR IN TO THE SERVICE CENTER I WAS TOLD THAT THERE IS A NATIONAL BACKORDER ON THE BRAKE BOOSTER PART, THEY CAN NOT GIVE A DATE THAT THE PART WILL BE AVAILABLE. *TR

07/13/2014
Components: ENGINE
Incident Date: 07/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

VEHICLE STALLS WHILE DRIVING IT, HAS HAPPENED 5 TIMES IN THE LAST 6 MONTHS, FORD SERVICE CAN NOT DIAGNOSE. *TR

07/12/2014
Components: POWER TRAIN,ENGINE
Incident Date: 07/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5BB******
Summary

IN THE MIDDLE OF DRIVING NORMALLY THE ENGINE SLOWS RPM ALMOST TO A STALL THEN WOULD NOT DO ANY THING WHEN THE GAS PEDAL WAS PRESSED. AFTER PULLING OVER I SHUT OFF THE CAR AND TURNED IT BACK ON AND IT DROVE FINE FOR ABOUT 20 MILES. THEN WHILE SLOWING DOWN TO A REDLIGHT IT DID THE SAME THING. SO I TURNED IT OFF AND ON AND IT WAS FINE AGAIN. I DROVE IT HOME AND NOW ITS SITTING IN THE DRIVEWAY. AFTER LOOKING ONLINE IT SEEMS THAT IT IS PROBABLY THE THROTTLE BODY. IM GOING TO REPLACE THAT AND SEE WHAT HAPPENS. *TR

07/10/2014
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 06/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC0BB******
Summary

DRIVING 45 MPH AND VEHICLE LOST POWER, THE WRENCH DASH WARNING LIGHT CAME ON, PULLED OVER SHUT IT OFF AND IT WAS ROUGH TO START BUT IT DID, AND RAN OK. A WEEK LATER DID IT AGAIN GOING ABOUT 25 MPH. AS OTHERS HAVE MENTIONED SCANNER SHOWS NO CODES. FORTUNATELY FOR US THE ISSUES HAVE HAPPENED ON LOW VOLUME ROADWAYS, NOT HIGH SPEED, HIGH TRAFFIC LIKE SOME UNLUCKY FOLKS. LOCAL DEALER CALLED FORD AND IT IS NOT COVERED UNDER THE POWER TRAIN, WE HAVE 35K MILES BUT 45 MONTHS. HOPEFULLY FORD WILL STAND UP AND DO A RECALL WITHOUT WAITING FOR THE DEATHS TO MULTIPLY LIKE GM! *TR

07/10/2014
Components: POWER TRAIN
Incident Date: 07/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

ON MY WAY TO WORK ON 787 IN RUSH HOUR TRAFFIC 7:30 IN THE MORNING , WAS ABOUT TO GET OFF OF 787 TO GET ON I90 ALL OF THE SUDDEN I LOST FULL POWER OF THE GAS, PULLED OVER AS SOON AS I COULD WITH ALL THE TRAFFIC . THE SYMBOL CAME UP ON THE SCREEN THE WRENCH LOOKING PICTURE. I SHUT MY CAR OFF. CALLED MY HUSBAND AND HOPING I WOULDN'T GET HIT WITH PEOPLE DOING 60 PLUS RIGHT PASSED ME. AFTER 10 MIN I STARTED MY CAR BACK UP AND HOPING I CAN ACCELERATE BACK ONTO 787. FINALLY GOT TO WORK. FORD REALLY NEEDS TO TAKE CARE OF THIS ISSUE WITH ALL THE COMPLAINTS I HAVE SEEN!!!! *TR

07/10/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC2BB******
Summary

DOOR AJAR LIGHTS CONSTANTLY ON SAYING DOORS ARE OPEN. LIGHTS STAY ON BECAUSE IT THINKS DOORS ARE OPEN. CANNOT LOCK FROM KEYLESS ENTRY PAD. THIS HAPPENED ABOUT A YEAR AGO NOT SURE OF DATE THAT'S WHY I DIDN'T LIST. IT IS DRIVERS DOOR AGAIN AND REAR PASSENGER DOOR. TWO AT A TIME! REAR DOOR IS HARDLY USED. VERY DISGUSTING AND COSTLY REPAIRS AGAIN . *TR

07/09/2014
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 06/28/2014
Crash: No
Fire: No
Summary

DRIVING ON THE ROAD AND MAKING A RIGHT TURN, THE VEHICLE LOST ACCELERATOR RESPONSE. HAD TO COAST OF THE ROAD IN A VERY BUSY INTERSECTION. THE CHECK ENGINE LIGHT AND THE WRENCH LIGHT ON DASH LIT UP. TURNED THE CAR OFF AND ON 3 TIMES AND THEN I COULD DRIVE LIKE NOTHING HAPPENED AND THE DASH LIGHTS WENT OFF. IT HAPPENED AGAIN A WEEK LATER ON THE HIGHWAY AT 65 MPH. I WAS ON TH ELEFT LANE AND THERE WAS NO SHOULDER SO I HAD TO COAST THRU THREEE LANES TO THE RIGHT SHOULDER. AGAIN, TURNED CAR ON OF SEVERAL TIMES UNTIL REGAINED ACCELERATOR RESPONSE. WHEN I REACHED MY DESTINATION I LOCATED AN OBDII SCANNER ANDD THE P2111 CODE CAME UP. THIS IS THE SAME ISSUE AS THE FORD ESCAPE THAT WAS ISSUED AN EXTENDED WARRANTY. INVESTIGATING THRU THE INTERNET THERE ARE MANY COMPLAINTS OF THE SAME ISSUE ON THE FORD EDGE. WHY IS IT FORD NOT ACKNOWLEDGING THE ISSUE AND DO THE SAME AS FOR THE ESCAPE VEHICLES? *TR

07/08/2014
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 06/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

WE WERE TRAVELING ON A HIGHWAY WHEN ALL OF A SUDDEN WE LOST "POWER" BUT IT WAS ONLY THE ABILITY TO GO. THERE WAS ENOUGH TRAFFIC AND LACK OF SPEED TO PROHIBIT FROM MOVING ALL THE WAY OVER TO THE SHOULDER. WE MADE IT TO THE SLOWEST LANE (FURTHEST RIGHT HAND LANE). THE ONLY THING THAT SAVED US FROM BEING REAR ENDED WAS THERE WAS A SHERIFF NEAR BY AND SAW US BROKE DOWN STRANDED AND HE HELPED DIRECT TRAFFIC AROUND US FOR OUR SAFETY. WE WERE IN AN UNPOPULATED AREA AND HAD NO RESOURCES FOR SOME ONE TO COME GET US OR KNOW WHICH TOWING COMPANY COULD HELP US, ALONG WITH KNOWING A TRUSTED MECHANIC OUT WHERE WE WERE. MY CAR IS LESS THAN 4 YEARS OLD, THIS SHOULD NOT BE HAPPENING. WHEN WE FINALLY MADE IT HOME OUT OF SHEER LUCK, WE DID LOTS OF RESEARCH ON WHAT THE PROBLEM COULD BE AND FOUND MILLIONS HAD THE SAME PROBLEM WITH THEIR FORDS. I LOVE THE COMPANY BUT I NEVER END BEEN SO STRESSED OUT AND SCARED FOR MY CHILDREN'S SAFETY. I BOUGHT THIS VEHICLE TO BE SAFE AND IT HAD FAILED ME. LIKE I SAID, I COULD BE MARKING THIS FORM DIFFERENTLY IF THE OFFICER DIDN'T PROTECT US. THE PART WAS NOT CHEAP ALONG WITH THE LABOR. WITH SO MANY OTHER PEOPLE BREAKING DOWN FOR THE SAME REASON, I AM SHOCKED AND APPALLED THAT THERE HASN'T BEEN A RECALL FOR THIS YET. I URGE YOU TO CHANGE THAT AND KEEP THE ROADS SAFE FOR ALL DRIVERS. SINCE THE AFFECTED PART DOESN'T HAVE MY SPECIFIC PART, IT WAS THE THROTTLE BODY AND EVEN MY MECHANICS SAID FORD HAS NEVER HAD A GOOD ONE. WISH I WOULD OF KNOW THAT BEFORE PURCHASING MY VEHICLE. *JS

07/06/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 07/06/2014
Crash: No
Fire: No
Summary

DRIVING GETTING READY TO MAKE A TURN, VEHICLE COMPLETELY STALLED OUT, DIDN'T TURN OFF BUT I LOST POWER. HAD NO ABILITY TO ACCELERATE. IMMEDIATELY PUT ON HAZARD LIGHTS, PUT INTO PARK AND TURNED CAR OFF. TURNED CAR BACK ON AND PRECEDED WITH FEAR AND CAUTION. I HAD A SIMILAR INCIDENT AT ABOUT14000 MILES WHEN I TOOK IT IN FOR SERVICE THEY SAID NOTHING WAS WRONG. I'M AFRAID TO DRIVE TO WORK IN THE MORNING, IF THIS HAPPENS DURING RUSH HOUR SOMEONE MAY BE INJURED OR WORST. I USUALLY HAVE MY GRAND DAUGHTER WITH ME. *JS

07/02/2014
Components: ENGINE
Incident Date: 06/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 44,200.

07/01/2014
Components: POWER TRAIN
Incident Date: 06/30/2014
Crash: No
Fire: No
Summary

2ND INCIDENT IN 3 WEEKS. FIRST INCIDENT, WAS TRAVELING AT 70 MPH ON A HIGHWAY AND SECOND WAS AT 50 MPH ON A REGIONAL ROUTE. WHILE IN DRIVE, WITHOUT WARNING, AWD OFF APPEARS FOLLOWED BY THE WRENCH ICON INDICATING SERVICE IS NEEDED IMMEDIATELY. THE CAR LOSES ITS ABILITY TO ACCELERATE. ENGINE, BRAKES, RADIO, AC ALL STILL WORK, THE ONLY ISSUE IS AN INABILITY TO ACCELERATE AT ALL SO THE CAR BASICALLY IS IN NEUTRAL AND STARTS LOSING SPEED IMMEDIATELY. HAD TO PUT ON EMERGENCY BLINKERS BOTH TIMES, COAST ACROSS BUSY HIGHWAY LANES TO THE EMERGENCY LANE. TURNED THE CAR OFF AND THEN BACK ON AND IT WAS AS IF NOTHING HAPPENED. THIS ISSUE NEEDS TO BE ADDRESSED IMMEDIATELY AS IT COULD BE POTENTIALLY LIFE THREATENING (THINK IF YOU WERE CROSSING AN INTERSECTION, NEEDED TO SPEED UP TO GET OUT OF THE WAY OF SOMETHING OR WERE ON TRAIN TRACKS). AFTER THE FIRST INCIDENT, I BROUGHT IT TO THE DEALER WHO RAN A DIAGNOSTIC AND FOUND NOTHING WRONG WITH THE CAR. I AM BRINGING IT TO A SEPARATE DEALER AFTER EXPERIENCING THIS ISSUE A SECOND TIME. OTHER ISSUES THAT REFERENCE SIMILAR EXPERIENCE CITE A FAULTY THROTTLE BODY WITH ERROR CODE P21111. THIS SHOULD BE RECALLED IMMEDIATELY. *TR

06/30/2014
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 06/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JCXBB******
Summary

AT FIRST, ABOUT A WEEK OR SO AGO, DOOR LOCK SENSOR INDICATED RIGHT FRONT DOOR NOT CLOSED. WARNING APPEARED ON DASH. AUTOMATIC LOCKING AT 10 MPH OK HAPPENED FOR A WHILE, BUT WITHIN PAST FEW DAYS, AUTO LOCK DOES NOT HAPPEN. IN FACT, IF DOOR LOCKED MANUALLY AFTER STARTING, ALL DOORS AUTOMATICALLY UNLOCK WITHIN SECONDS--WHETHER VEHICLE PARKED OR IN MOTION (WITH IGNITION ON). IN SHORT, LOCKING DOORS IS NOT POSSIBLE AND ALL DOORS ARE UNLOCKED WHILE DRIVING. LOCKING DOORS IS ONLY POSSIBLE WHEN VEHICLE IS PARKED AND MOTOR IS OFF. *TR

06/30/2014
Components: POWER TRAIN
Incident Date: 06/23/2014
Crash: No
Fire: No
Summary

SECOND INCIDENT IN 3 WEEKS. WHILE DRIVING, AWD OFF LIGHT APPEARS WHILE THE CAR IS IN DRIVE. ANY ATTEMPT TO ACCELERATE FAILS AND I HAD TO DRIFT THROUGH TRAFFIC TO THE SIDE OF THE ROAD. TURNING THE CAR OFF AND ON SEEMS TO TEMPORARILY SOLVE THE ISSUE. BROUGHT IT TO A FORD DEALER DURING FIRST INCIDENT AND THEY RAN A DIAGNOSTIC BUT NOTHING CAME UP. THIS ISSUE IS DANGEROUS AND POTENTIALLY LIFE THREATENING. *TR

06/29/2014
Components: POWER TRAIN,ENGINE
Incident Date: 06/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCBBA******
Summary

WHILE DRIVING ON THE EXPRESSWAY, I LOST POWER, A WRENCH LIGHT CAME ON THE DASH AND THE ENGINE CHUGGED. I PULLED OFF AT THE CLOSEST EXIT, FEARING THE CAR WOULD TOTALLY STOP. *TR

06/27/2014
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC9BB******
Summary

THE DOOR AJAR COMES ON & DOORS WILL NOT LOCK. DOME LIGHTS STAY ON LONGER. THIS HAPPENS DAILY!!!!! *TR

06/26/2014
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 05/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3BB******
Summary

DRIVER DOOR LATCH REPORTS DOOR AJAR WHEN DOOR IS CLOSED. THIS PREVENTS DOORS FROM BEING LOCKED WHILE MOVING. THIS CAUSES DOME LIGHTS TO STAY ON AFTER PARKED AND INABILITY TO USE TOUCH LOCK FEATURES. *TR

06/26/2014
Components: SERVICE BRAKES
Incident Date: 06/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AK8BB******
Summary

WHILE DRIVING MY WIFE'S 2011 EDGE, WHEN APPLYING BRAKES HEARD A VACUUM LEAK IN THE FLOOR BOARD AREA AND THE BRAKES WERE NONE RESPONSIVE. INCREASED PRESSURE ON THE PEDDLE AND BRAKES LOCKED WITH A JOLT. THESE SEEMS TO BE A COMMON ISSUE WITH THE EDGE. PLEASE REVIEW COMPLAINS AND ISSUE A WARNING TO DRIVERS OF THIS VEHICLE OR ISSUE A FIX TO THE PROBLEM. *TR

06/26/2014
Components: POWER TRAIN,ENGINE
Incident Date: 06/14/2014
Crash: No
Fire: No
Summary

DRIVING 43MPH, MY VEHICLE STALLED WHILE DRIVING. THE AWD OFF AND WRENCH ICON INDICATORS APPEARED ON THE DASHBOARD. I HAD TO SWERVE ONTO THE MEDIAN TO AVOID BEING REAR-ENDED. THIS HAPPENED AGAIN ON JUNE 16, 17, 24 & 25. THIS HAS HAPPENED AT VARYING SPEEDS, FASTER AND SLOWER THAN THE FIRST INCIDENT. IT ENDED UP BEING THE THROTTLE BODY, AND CONVENIENTLY JUST 4000 MILES PAST THE WARRANTY EXPIRATION. I WAS TOLD BY TWO SEPARATE MECHANICS THAT THIS IS SOMETHING THEY'VE SEEN MANY TIMES, AND IF IT WERE ONE OF TWO OTHER FORD MODELS, IT WOULD BE COVERED UNDER THE EXTENDED WARRANTY PLAN BY FORD. IT IS THE SAME PART IN ALL VEHICLES, BUT ONLY COVERED IN CERTAIN MODELS? THIS FAULTY PART IS PUTTING PEOPLE'S LIVES AT RISK, OR AT MINIMUM PUTTING THEM IN UNNECESSARY DANGER OF AN ACCIDENT AND RESULTING FINANCIAL DAMAGES THAT FOLLOW. IF IT'S A KNOWN ISSUE WITH THE PART, WHY IS THIS ALLOWED TO CONTINUE? AND WHY ARE ONLY CERTAIN MODELS COVERED? $600 LATER AND I DON'T TRUST THAT MY PROBLEM IS SOLVED. *TR

06/25/2014
Components: STRUCTURE
Incident Date: 04/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AK4BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE AUTOMATIC DOOR SYSTEM WAS DEFECTIVE AND WOULD INDICATE THAT THE DOOR WAS OPEN WHEN IT WAS ACTUALLY CLOSED. THE AUTOMATIC DOOR LOCK SYSTEM FAILED TO ENGAGE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DOOR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 47,000.

06/24/2014
Components: STEERING,SUSPENSION
Incident Date: 05/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC2BB******
Summary

VEHICLE FAILED ANNUAL SAFETY INSPECTION AT APPROXIMATELY 40K MILES. DEALER EXPLAINED THAT FRONT TIE ROD ENDS HAD FAILED AND NEEDED REPLACEMENT. MADE AN APPOINTMENT FOR SERVICE. UPON RETURNING FOR SERVICE ON THE SCHEDULED DATE AT APPROXIMATELY 45K MILES, DEALER DISCOVERED LEAK IN FRONT RACK AND PINION ASSEMBLY AND EXPLAINED ENTIRE FRONT RACK AND PINION ASSEMBLY NEEDS REPLACEMENT. AS OF THIS REPORT, THE VEHICLE IS STILL WITH THE LOCAL DEALERSHIP'S SERVICE DEPARTMENT. THE PART TO BE REPLACED IS ON BACK-ORDER. AFTER QUICK INTERNET SEARCH, DISCOVERED INSTANCES OF SAME PROBLEM IN STEERING & SUSPENSION WITH OTHER 2011 FORD EDGE AND 2011 LINCOLN MDX AWD VEHICLES. THIS IS A SAFETY ISSUE IN ADDITION TO BEING EXTREMELY COSTLY IN A RELATIVELY NEW VEHICLE FOR MYSELF AND OTHER VEHICLE OWNERS. THIS SHOULD BE INVESTIGATED. THANKS FOR YOUR TIME. *TR

06/22/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 12/17/2013
Crash: No
Fire: No
Summary

DRIVER DOOR SAYS IT'S OPEN WHEN IT'S NOT. *TR

06/21/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

THE DOOR LATCH SENSOR SAYS DOOR IS AJAR. DOORS CAN NOT LOCK, AND DOME LIGHT STAYS ON. FORD REFUSES TO ACKNOWLEDGE THE ISSUE, HOWEVER THIS PROBLEM IS COMMON PLACE. *TR

06/17/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AK3BB******
Summary

THIS FIRST HAPPENED THE DAY AFTER HAVING THE CAR SERVICED AT A FORD DEALERSHIP. MY WIFE SAID SHE GOT IN THE CAR, SHUT THE DOOR AS USUAL AND STARTED THE ENGINE. IMMEDIATELY, THE DOOR AJAR WARNING LIGHT CAME ON SHOWING THE DRIVER'S DOOR BEING AJAR. SHE OPENED & CLOSED THE DOOR NUMEROUS TIMES, AND FINALLY THE WARNING LIGHT WENT OFF. A WEEK LATER, THIS IS STILL HAPPENING AT VARIOUS TIMES WITH NO RHYME OR REASON. ALSO, WHEN EXITING THE CAR AND ATTEMPTING TO LOCK THE DOOR BY USING THE SWIPING MOTION ON THE DOOR HANDLE, WHICH HAS WORKED LIKE A CHARM SINCE WE DROVE IT OFF THE DEALERSHIP LOT IN SEPTEMBER 2010, THE DOOR DOES NOT LOCK, NOR DOES PRESSING THE LAST TWO BUTTONS ON THE KEYLESS ENTRY PAD. ONCE AGAIN, OPEN THE DOOR - SHUT THE DOOR ONE OR MORE TIMES, AND IT WORKS. LOOKING AT SEVERAL OTHERS THAT HAVE TAKEN THE TIME TO LOOK-UP HOW TO POST A COMPLAINT ON THIS SITE, I WOULD THINK IT WOULD BE TIME FOR FORD TO STEP-UP TO THE PLATE AND OFFER A FREE FIX TO THOSE WITH THIS PROBLEM. WHILE THIS MAY NOT WARRANT A FULL RECALL, I THINK IT IS ENOUGH OF AN ISSUE FOR FORD TO ADDRESS BY REPLACING THE DEFECTIVE SENSOR AND NOT JUST A "CLEANING" THAT IS ONLY A TEMPORARY FIX. *TR

06/17/2014
Components: POWER TRAIN
Incident Date: 06/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AK4BB******
Summary

I WAS DRIVING AND MY THROTTLE WENT AWAY COMPLETELY WITH NO WARNING. I WAS IN THE MIDDLE OF A BUSY INTERSECTION WITH MY 1 YEAR OLD DAUGHTER IN THE CAR. I PUT MY FLASHERS ON AND DRIFTED BACKWARDS TRYING TO GET OFF THE ROAD AND HURRIED TO GET MY DAUGHTER OUT OF THE CAR IN CASE WE WERE HIT. AFTER A MECHANIC SCANNED IT HE SAID THE THROTTLE BODY WAS BAD. AFTER SOME RESEARCH I DISCOVERED THAT FORD KNOWS THIS IS A PROBLEM BUT HAVE ONLY COVERED IT THROUGH EXTENDED WARRANTY FOR CERTAIN MODELS AND NOT THE EDGE AND THE PART IS $500. I DO NOT HAVE THIS KIND OF MONEY AND ITS A FAULTY PART THROUGH NO FAULT OF MY OWN. I HAVE 2 KIDS AND THIS IS MY ONLY VEHICLE. I NEED FORD TO COVER THIS REPAIR. *TR

06/16/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 06/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

DRIVER'S DOOR LATCH REPORTS DOOR IS AJAR, WHICH PREVENTS CAR FROM LOCKING DOORS WHEN CAR IS MOVING. OTHER SIDE EFFECTS - CAN'T USE TOUCH-LOCK FEATURES, LIGHTS ARE STAYING ON AFTER CAR IS LOCKED ETC. *TR

06/13/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/11/2014
Crash: No
Fire: No
Summary

WHILE ACCELERATING FROM A RED LIGHT, MY 2011 FORD EDGE BECAME UNRESPONSIVE AND WOULD NOT ACCELERATE, AS IF GOING LIMP. CAR THEN RODE ROUGH AND SPUTTERED AS WE PULLED OVER ON THE SIDE OF THE ROAD. AFTER TURNING OFF THE ENGINE I RESTARTED THE CAR AND ALL WAS FINE. I HAD IT TOWED TO THE DEALERSHIP WHO DIAGNOSED THE PROBLEM AS A FAULTY THROTTLE BODY. *JS

06/13/2014
Components: UNKNOWN OR OTHER
Incident Date: 05/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC0BB******
Summary

I HAVE HAD THE VEHICLE FOR 6 MONTHS, IN APRIL 2014 THE FIRST INCIDENT OCCURRED WHEN THE CAR OVERHEATED ON 3 DIFFERENT OCCASIONS AND EMPTIED ALL THE ANTIFREEZE ON THE THIRD TIME. BROUGHT THE CAR TO THE DEALER, DEALER FOUND NO ERROR CODES AND LET THE VEHICLE RUN FOR 4 HRS WITH THE A/C ON AND FOUND NOTHING TO BE WRONG. A FEW WEEKS LATER I WAS DRIVING DOWN THE ROAD AND THE CAR JUST SHUT DOWN, LUCKILY I WAS DRIVING IN A CONSTRUCTION ZONE AND WAS ONLY GOING ABOUT 35 MPH. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND LET THE CAR SIT FOR A FEW MINUTES. RESTARTED CAR AND CONTINUED HOME. ALSO, THE CAR HAS DIED WHILE 5 MORE TIMES SINCE THEN WHILE SITTING IN A DRIVE THROUGH FOR A FEW MINUTES. AND FINALLY YESTERDAY, THE CAR JUST STOPPED 4 TIMES WITHIN A 2 MILE PERIOD. VERY FRUSTRATED AND AFRAID THAT THIS WILL HAPPEN WHEN I AM TRAVELING ON THE HIGHWAY AND POSSIBLE GET REAR ENDED OR KILLED. *JS

06/09/2014
Components: POWER TRAIN
Incident Date: 06/06/2014
Crash: No
Fire: No
Summary

AS MANY HAVE STATED, DROVE ABOUT 1/2 HOUR DOWNTOWN AND DROPPED OFF WIFE AND WAS ON MY WAY BACK HOME (DID NOT TURN CAR OFF EVEN AT THE DROPOFF). STILL DOWNTOWN DRIVING ABOUT 35 MPH AND LOST ALL ACCELERATION. CAR JUST BEGAN TO DECELERATE. STILL HAD POWER TO THE STEERING AND BREAKS, RADIO, DASH, ETC.. JUST COULD NOT ACCELERATE. PULLED OFF TO SIDE AND ENGINE WAS A BIT ROUGH. TURNED OFF CAR AND RESTARTED. ALL WAS FINE. TOOK INTO FORD DEALERSHIP A FEW DAYS LATER. ORIGINALLY THEY SAID IT WAS A STEERING ANGLE SENSOR MODULE AT A PRETTY HEFTY PRICE. I SUGGESTED THAT I'LL WAIT UNTIL IT HAPPENS AGAIN (IF IT DOES) WHERE WE CAN GET AN ALARM CODE FROM IT. THEY DID THE REST OF THE REGULAR MAINTENANCE AND THEN WHEN THE GUY TOOK IT OUT FOR TEST DRIVE IT HAPPENED TO HIM. ERROR CODE P21111 - FAULTY THROTTLE BODY. IT IS ON ORDER BUT NOT UNDER WARRANTY EVEN THOUGH I'M JUST UNDER THE 60,000 MILES AND NOT EVEN 4 YEARS OLD YET. *TR

06/08/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 03/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FMDK3JCXBB******
Summary

DRIVER DOOR AJAR LIGHT COMES ON WHEN DOOR IS CLOSED AS WELL AS WHILE VEHICLE IS MOVING. INTERIOR AS WELL AS PUDDLE LIGHTS COME ON. FREQUENT SLAMMING IF DOOR TO TRIGGER SENSOR DOES NOT WORK. UNABLE TO TURN LIGHTS OFF. PROHIBITS DOORS FROM LOCKING WHILE VEHICLE IS IN MOTION. SERIOUS SAFETY CONCERN. *TR

06/06/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 12/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXBB******
Summary

WHILE DRIVING DOWN THE FREEWAY IN THE LEFT LANE AT 70 MPH DURING RUSH HOUR TRAFFIC MY FORD EDGE WENT LIMP AND NO LONGER HAD ACCELERATION. I HAD TO SAFELY MANEUVER MYSELF OFF THE FREEWAY WHILE THE VEHICLE WAS DECREASING IN SPEED, SHUT THE CAR OFF AND SIT FOR A MINUTE BEFORE RESTARTING THE CAR AND SAFELY GETTING MYSELF BACK ON THE FREEWAY AND ON MY WAY. THIS HAS HAPPENED NUMEROUS TIMES WHILE DRIVING THIS VEHICLE. AFTER DOING RESEARCH ON THE INTERNET, I FOUND MULTIPLE (HUNDREDS) COMPLAINTS FROM OTHER EDGE AND OTHER FORD MODEL OWNERS EXPERIENCING THE SAME ISSUE. I TOOK MY EDGE TO THE FORD DEALER WHERE THEY CONFIRMED THE THROTTLE BODY NEEDED TO BE REPLACED. I CONTACTED FORD CUSTOMER CARE TO SEE IF THIS WOULD BE COVERED UNDER MY POWER TRAIN WARRANTY, IT WAS NOT. I PAID OUT OF POCKET TO HAVE THIS ISSUE FIXED. FORD HAS SINCE EXTENDED THE WARRANTY ON THE THROTTLE BODY FOR ESCAPES AND FUSIONS DUE TO THOSE MODELS EXPERIENCING THE SAME SYMPTOMS, BUT HAVE YET TO INCLUDE THE EDGE. FORD HAS NOW SENT ESCAPE AND FUSION OWNERS ANOTHER LETTER REGARDING THE ISSUE ELUDING THAT MORE WORK IS NEEDED. AGAIN, THE EDGE HAS YET TO BE INCLUDED IN ANY OF THIS. I WOULD LIKE FORD TO BE HELD RESPONSIBLE FOR THIS, ESPECIALLY SINCE THEY HAVE ALREADY ACKNOWLEDGED OTHER FORD MODELS HAVE THE SAME ISSUE. *TR

06/06/2014
Components: STEERING
Incident Date: 11/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC1BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 37,000.

06/05/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

VEHICLE DISPLAYS DRIVER SIDE DOOR AJAR. NO MATTER WHAT YOU DO TO CLOSE THE DOOR, IT WONT TURN OFF. IT DOESN'T ALLOW THE DOORS TO BE LOCKED WHEN DRIVING AND THE ALARM TO GO OFF CONSTANTLY. THIS IN EFFECT CAUSES YOU TO GET A COSTUMED TO YOUR ALARM GOING OFF AND NOT REALLY KNOWING WHEN IT IS LEGITIMATE. ALSO IF ANOTHER DOOR IS AJAR YOU CAN GET SO USED TO SEEING THE "DRIVER DOOR AJAR" LIGHT THAT IT CAN BE CONFUSED FOR ANY OTHER DOOR. INCLUDING A REAR DOOR WITH CHILDREN PASSENGERS. I'VE READ HUNDREDS OF THE SAME COMPLAINT. FORD NEEDS TO ISSUE A RECALL. *TR

06/05/2014
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXBB******
Summary

THE CAR IS SPORADICALLY NOT DETECTING THE DRIVER'S SIDE DOOR BEING CLOSED. THIS ENGAGES THE "DOOR AJAR" INDICATOR WHICH IS LINKED WITH THE LATCHING MECHANISM WHICH IS LINKED TO THE LOCKING FEATURES. THIS HAPPENS DAILY AND THE DOOR NEEDS TO BE FREQUENTLY OPENED AND CLOSED TO ATTEMPT TO GET THE SENSOR TO RECOGNIZE THAT THE DOOR IS ACTUALLY CLOSED (WHICH IT IS). PERIODICALLY, THE INDICATOR WILL NOT CLEAR WHICH MAKES THE VEHICLE UNLOCKABLE WHILE DRIVING AS IT HAS THE AUTOMATIC LOCK FEATURE AT 10-12 MPH. EVEN WHEN MANUALLY LOCKING THE DOORS WHILE DRIVING WITH THIS "DOOR AJAR" INDICATOR ACTIVATED, THE DOORS WILL UNLOCK THEMSELVES BECAUSE IT BELIEVES THE DOOR IS OPEN. WHEN PARKED AND WHEN THIS HAPPENS, YOU CAN ONLY MANUALLY (FINGERS OR KEY FOB) LOCK THE VEHICLE BUT THE FACTORY ALARM SYSTEM WILL NOT ACTIVATE AS IT THINKS THE DOOR IS OPEN. THIS IS AN UNSAFE CONDITION AND NEEDS TO BE RECALLED. *TR

06/04/2014
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

WHILE DRIVING ON THE HIGHWAY, MY FORD EDGE LOST ACCELERATION. THE ENGINE REMAINED IDLING BUT WOULD NOT ACCELERATE. I HAD TO COAST OVER TO THE SIDE OF THE ROAD, TURN THE ENGINE OFF AND RESTART. IT WOULD RUN FINE FOR A FEW MILES THEN REPEAT. I MANAGED TO GET IT TO A FORD DEALER WHO SAID IT WAS A VERY COMMON PROBLEM WITH THE THROTTLE BODY AND IT NEEDED TO BE REPLACED BUT WAS NOT COVERED BY MY WARRANTY. $610 LATER AND MANY HOURS LOST FROM WORK, I AM A VERY UNHAPPY FORD OWNER. HAVING RESEARCHED THIS PROBLEM ON LINE, I AM FINDING IT IS A COMMON PROBLEM WITH THE FORD ESCAPE AND NOW BECOMING MORE COMMON WITH THE EDGE. *TR

06/04/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC1BB******
Summary

DRIVER DOOR-OPEN SENSOR DOES NOT SHOW THE DOOR CLOSED WHEN IT IS LATCHED PROPERLY. LOCKS WILL NOT ENGAGE SO VEHICLE IS NOT SECURED WHEN DRIVING. INTERIOR LIGHT STAYS ON FOR A PERIOD MAKING IT UNSAFE TO DRIVE AT NIGHT UNTIL THE LIGHT GOES OFF IN ABOUT 20 SECONDS. *TR

06/04/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 05/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC9BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED WHILE DRIVING THE VEHICLE SUDDENLY STALLED. WHEN THE FAILURE OCCURRED, THE POWER TRAIN MALFUNCTIONED AND THE POWER SENSOR LIGHT ILLUMINATED. THE CONTACT INDICATED THAT THE DEFECT OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,320.

06/03/2014
Components: ENGINE
Incident Date: 05/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC9BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER THE AWD FAILURE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE DIAGNOSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 46,290.

06/03/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5BB******
Summary

MY WIFE WAS DRIVING HER 2011 FORD EDGE ON THE HIGHWAY AT 60 MPH WITH ME AND ANOTHER PASSENGER WHEN ALL OF A SUDDEN THE CAR BEGAN TO DECELERATE VERY QUICKLY. MY WIFE SHOUTED THAT THE VEHICLE WOULD NOT RESPOND WHEN SHE APPLIED THE ACCELERATOR PEDAL. WE WERE IN FULL TRAFFIC AS CARS SPED BESIDE US AND CAME UP QUICKLY BEHIND US SLAMMING ON THEIR BRAKES TO AVOID HITTING US. I TURNED ON THE HAZARD LIGHTS AND TOLD HER TO TRY TO COAST OVER TO THE SHOULDER BECAUSE THE VEHICLE WOULD STILL NOT RESPOND. SHE HAD TO CUT OFF SEVERAL OTHER VEHICLES TO MAKE IT OVER TO THE SHOULDER BUT LUCKILY NO ACCIDENT OCCURRED. WHEN WE STOPPED, SHE AGAIN TRIED TO APPLY THE ACCELERATOR BUT STILL NO RESPONSE. SHE PUT THE CAR IN PARK AND TURNED OFF THE VEHICLE. SHE WAITED A FEW SECONDS AND STARTED THE CAR AND PUT IT BACK IN DRIVE. THE CAR FINALLY RESPONDED AND WE WERE ABLE TO MAKE IT HOME WITHOUT FURTHER INCIDENT. THIS WAS A VERY, VERY SCARY AND DANGEROUS SITUATION. THIS CAR IS WELL MAINTAINED AND ONLY HAD 51,000 MILES. WHEN THIS WAS HAPPENING, IT REMINDED ME OF THE TOYOTA INCIDENTS BUT INSTEAD OF ACCELERATING UNCONTROLLABLY ON THE HIGHWAY, WE DECELERATED UNCONTROLLABLY. I HOPE FORD LOOKS INTO THIS SITUATION MORE CLOSELY. *TR

06/02/2014
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 12/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC0BB******
Summary

DOOR AJAR LIGHT STAYS ON WHEN DOORS ARE CLOSED. DOORS WONT LOCK WHILE DRIVING. HAZARD WHEN CHILDREN ARE IN THE VEHICLE. SLAMMING DOOR 10 TIMES WONT HELP. HAVE TO MANUALLY LOCK DOOR WHEN EXITING CAR. ALARM WONT WORK IF DOOR WONT LOCK. *TR

05/31/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2011
Crash: No
Fire: No
Summary

DOOR SENSOR REPLACED ONCE BECAUSE OF BAD SENSOR. ABOUT 4 MONTHS AGO IT STATED DOING IT AGAIN. THE DOOR AJAR LIGHT COMES ON AND THE DOORS WONT LOOK. CAN CLOSE THE DOOR 3 TO 6 TIMES BEFORE IT WILL GO OFF. CAN BE DRIVING AND THE SENSOR WILL COME ON AND THE DOORS UNLOCK. GREAT FOR SAFETY, I HAVE 2 FORD EDGES BOTH 2011 & BOTH CARS ARE DOING THE SAME THING. *TR

05/31/2014
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 12/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC9BB******
Summary

THE DRIVERS DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE DOORS ARE UNABLE TO LOCK. SOMETIMES THE LIGHT WILL GO OFF WHILE DRIVING AND THE DOORS WILL LOCK, BUT SOMETIMES IT WILL COME BACK ON AND THE DOORS WILL UNLOCK AGAIN. *TR

05/29/2014
Components: SEATS
Incident Date: 04/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

DRIVERS SEAT ROCKS BACK AND FORTH DURING ACCELERATING AND DECELERATING AT SPEEDS. CREATES AN UNEXPECTED ACTION THAT CAUSES DISORENTATION DURING DRIVING. CAN CAUSE AN ACCIDENT. *TR

05/27/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC0BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT MENTIONED THAT OCCASIONALLY THE DRIVERS DOOR WAS ABLE TO BE LOCKED HOWEVER THE DOOR UNLOCKED INDEPENDENTLY WHEN THE VEHICLE WAS IN MOTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 65,000.

05/22/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2014
Crash: No
Fire: No
Summary

DOOR AJAR LIGHT WILL NOT GO OFF FOR DRIVER DOOR. DOOR IS CLOSED. DOORS WILL NOT LOCK WHEN MOVING. I HAVE KIDS THAT COULD OPEN THE DOOR WHILE MOVING (AND YES I COULD USE THE CHILD LOCKS, BUT I DO NOT IN CASE OF A WRECK). THIS ALSO LEAVES THE INTERIOR LIGHTS AND EXTERIOR LIGHTS ON FOR 10 OR SO MINUTES AFTER THE CAR IS TURNED OFF, WHICH WILL DRAIN THE BATTERY. THIS SEEMS TO BE A HUGE ISSUE WITH FORD DOOR LATCHES FOR MANY YEARS NOW AND NEEDS TO BE FIXED. *TR

05/22/2014
Components: STRUCTURE
Incident Date: 04/01/2014
Crash: No
Fire: No
Summary

DOOR IS AJAR WARNING DOES NOT CLEAR EVEN AFTER REPEATED CLOSING OF DOORS. THIS CAUSES INTERIOR LIGHTS TO STAY ON AND DOORS NOT TO AUTOMATICALLY LOCK WHEN DRIVING. *TR

05/21/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/12/2014
Crash: No
Fire: No
Summary

AFTER CLOSING THE DRIVER'S SIDE DOOR, THE IN DASH COMPUTER SAYS THE DOOR IS STILL AJAR AND THE DOME LIGHT WILL NOT TURN OFF. *TR

05/20/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 04/01/2014
Crash: No
Fire: No
Summary

VEHICLE DOES NOT RECOGNIZE THAT THE DRIVER SIDE DOOR IS CLOSED. THE DOOR AJAR LIGHT STAYS ON, CAUSING THE INTERIOR LIGHT TO STAY ON, AND PREVENTING THE DOORS FROM LOCKING WHILE TRAVELING. THE DEALERSHIP SERVICE DEPARTMENT STATED THIS IS A COMMON PROBLEM THAT REQUIRES THE LATCH BE REPLACED. *TR

05/20/2014
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 04/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

THE DOOR LATCH SWITCH IS FAULTY AND THE DOOR AJAR LIGHT WILL NOT GO OUT ON THE INSTRUMENT PANEL. APPARENTLY FORD REFUSES TO RECALL THE PRODUCT. I BELIEVE THIS COULD LEAD TO A DANGEROUS SITUATION IF THE DOOR IS REALLY AJAR AND THE DOOR COULD OPEN, DRAIN THE BATTERY AND WHEN THE DOOR SWITCH IS MALFUNCTIONING, IT STATES THAT THE DOOR IS AJAR AND THE DOORS WILL NOT LOCK. *TR

05/20/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 05/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC8BB******
Summary

DOOR AJAR STAYS ON AFTER DOOR CLOSED. *TR

05/19/2014
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0BB******
Summary

THE DOOR LATCH SWITCH IS A CONSTANT PROBLEM ON MANY FORD VEHICLES AND FORD REFUSES TO RECALL THE PRODUCT. IT COULD LEAD TO A DANGEROUS SITUATION IF THE DOOR IS REALLY AJAR AND THE DOOR MAY OPEN, DRAIN THE BATTERY AND WHEN THE DOOR SWITCH IS MALFUNCTIONING, IT STATES THAT THE DOOR IS AJAR AND THE DOORS WILL NOT LOCK. *JS

05/19/2014
Components: POWER TRAIN
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

ENGINE STALLED ON INTERSTATE. HAD TO PULL INTO THE EMERGENCY LANE, SHIFT TO PARK, AND RESTART. APPEARS TO BE THE SAME ISSUE THAT FORD HAS RECALLED FOR OTHER MODELS THAT USE THE SAME DEFECTIVE PART! CAR WAS TAKEN TO DEALER AFTER THIS OCCURRED, HOWEVER THE ERROR CODES DO NOT RETAIN AFTER RESTARTING. NO TROUBLE WAS FOUND, COULD NOT REPLICATE. HAVE HAD SUBSEQUENT STALLS SINCE, GOING BACK TO DEALER WEDNESDAY THIS WEEK, HOWEVER WARRANTY HAS NOW EXPIRED. *JS

05/17/2014
Components: STRUCTURE
Incident Date: 09/23/2013
Crash: No
Fire: No
Summary

THE FRONT DOOR AJAR SENSOR OR LATCH HAS BEEN OFF AND ON NOT WORKING. THE LIGHT DOOR AJAR LIGHT COMES ON YOU HAVE TO EITHER SLAM THE DOOR OR OPEN AND SHUT IT OVER AND OVER AGAIN NOW TO GET THE DOOR AJAR LIGHT TO GO OFF AND THE INTERIOR LIGHTS TO SHUT OFF. WHILE THE DOOR AJAR IS ON THE DOORS WILL NOT LOCK WHILE DRIVING. THE OTHER PROBLEM IS THE INTERIOR LIGHTS WILL NOT GO OFF AFTER PARKING THE CAR WHICH I AM AFRAID WILL END UP KILLING THE BATTERY. WHY HAS THERE NOT BEEN A RECALL ON THIS? THERE IS A DANGER WITH THE LOCKS NOT BEING ABLE TO LOCK AND THE RISK OF A BATTERY DYING. *JS

05/17/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Incident Date: 09/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC4BB******
Summary

FIRST DOOR AJAR WARNING WOULD COME ON,WHEN YOU CLOSED DOOR IT WOULD GO AWAY.NOW IT JUST STAY ON, THE LIGHTS SAY ON AND THE BELLS CHIMES. I SEE THEIRS A LOT OF COMPLAINTS ON THE INTERNET. PLEASE HELP!!! THIS IS NOT IN MY BUDGET!! THANKS *JS

05/16/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 04/21/2014
Crash: No
Fire: No
Summary

IT SEEMS THE DOOR LATCH IS DEFECTIVE AS MANY EDGE OWNERS HAVE HAD THIS ISSUE. THE "DOOR AJAR" LIGHT COMES ON & YOU HAVE TO OPEN & CLOSE THE DOOR TO RESOLVE IT. AFTER SEVERAL OCCURENCES, IT DOES NOT GO OFF BY SIMPLY OPENING & CLOSING THE DOOR. *TR

05/15/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC7BB******
Summary

MY DRIVER SIDE DOOR SENSOR WOULD SHOW DOOR AJAR INTERMITTENTLY. SOMETIMES WHILE DRIVING AND SOMETIMES FROM THE TIME I START MY VEHICLE. WHEN THE DOOR AJAR WOULD COME ON IT WOULD AUTOMATICALLY OPEN THE LOCKS ON ALL THE DOORS. THIS SCARED ME B/C I HAVE 2 KIDS IN THE BACK AND DRIVING DOWN THE HIGHWAY WITH UNLOCKED DOORS IS NOT VERY SAFE AT ALL AS THEY CAN OPEN THE DOOR ANYTIME BY MISTAKE. AFTER 3 MONTHS OF THIS PROBLEM THE PROBLEM WENT FROM INTERMITTENT TO PERMANENT. NOW MY DOOR WILL SHOW DOOR AJAR PERMANENTLY. WHEN I AM DRIVING I CANNOT LOCK THE DOORS. ALSO MANY TIMES WHILE PARKED IN MY GARAGE THE ALARM STARTED GOING B/C THE SENSOR DID SOMETHING WEIRD. THIS HAS HAPPENED MANY TIMES WHILE PARKED AT MY WORK AND AT HOME. I AM AT A LOST WHY FORD HAS NOT RECALLED THIS PART AS I SEE MANY MANY FORD EDGE USERS WITH THIS PROBLEM. THIS IS A BIG SECURITY AND MOST OF ALL SAFETY RISK FOR KIDS. PLEASE FIX THIS. ALSO THE FORM DOES NOT LET ME PUT IN MY CALGARY, ALBERTA, CANADA ADDRESS BUT THATS WHERE I AM . THANK YOU. *TR

05/14/2014
Components: POWER TRAIN
Incident Date: 05/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

VEHICLE STALLED. THIS IS THE 4TH STALL. FIRST 3 WERE ON THE INTERSTATE AT SPEED, THIS TIME IN THE DRIVEWAY. DEALER HAS CHECKED AND FOUND NO ISSUES, ALL DIAGNOSTICS ARE GOOD. FULL TANK OF GOOD GAS. NO INDICATIONS OF WHAT'S GOING. SEEMS TO BE IDENTICAL TO THE SAME ISSUE THAT WAS INVESTIGATED AND FORD HAS ACKNOWLEDGED FOR A MORE POPULAR MODEL UNDER FORD CONSUMER SATISFACTION PROGRAM 13N03. BASED ON THE COMPLAINTS I AM REASON ONLINE AND THE WRITE-UPS LEADING TO THE RECALL, BELIEVE THE RECALL SHOULD BE EXPANDED TO INCLUDE ADDITIONAL MODELS USING THE SAME TECHNOLOGY...LIKELY THE SAME TB ASSEMBLY. *TR

05/13/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AK4BB******
Summary

DURING DRIVING, THE ENGINE STOPPED AND CAR WOULD NOT ACCELERATE, THERE WAS A COMPLETE LOSS OF POWER. THERE WAS NO WARNING, AND THE "YELLOW WRENCH" LIGHT CAME ON, AND CAR WOULD NOT GO. THIS WAS IN THE MIDDLE OF THE ROAD AND COULD NOT GET OFF OF THE ROAD. IT HAPPENED SO QUICKLY, THERE WAS NO TIME TO REACT TO TRY TO PULL OVER. LOST STEERING AND COULDN'T MOVE ANYWHERE. WAITED FOR 1 MIN OR SO, AND RESTARTED CAR. *TR

05/13/2014
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 05/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

I WAS COMING HOME FROM A SOCCER GAME AND JUST LOST POWER I PUSHED ON THE GAS PEDAL NOTHING HAPPENED. CAR LOSES POWER. FORD HOUSE HAD TO REPLACED THROTTLE BODY AND RECAL PCM AND ALLOK. THEY EXPLAINED IT TO ME AIR WAS IN IT SO IT MESSED COMPUTER SIGNAL UP. I DON'T KNOW WHY I WOULD HAVE TO PAY TO FIX THIS ISSUE. FORD NEEDS TO FIX. 2011 FORD EDGE HAS ISSUES..UPDATED 08/11/14 *BF *TR

05/12/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 05/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

WHILE DRIVING THE SUBJECT VEHICLE,ON A MAJOR HIGHWAY,AT 25MPH,IT SUDDENLY AND COMPLETELY LOST POWER. THE VEHCLE COASTED TO A STOP ALONG SIDE THE ROAD. A TOW TRUCK WAS CALLED TO TOW IT TO A FORD DEALER TO BE REPAIRED. *TR

05/12/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

APRIL 3- FIFTEEN MINS FROM HOME (RETURNING FROM A VACATION TO GATLINBURG, TN), "BLACK SCREEN OF DEATH" OCCURRED. TOOK IMMEDIATELY TO DEALERSHIP. WAITED 40 MINS WHILE DIAGNOSTIC RUN AND TOLD TO BRING BACK MONDAY, APRIL 7, AS APIM WAS DISCOVERED TO BE BAD. WOULD BE REPLACED MONDAY. APRIL 7- RETURNED TO DEALERSHIP FOR APIM TO BE REPLACED AND TOLD RADIO WAS GOING TO BE CHECKED; NOT APIM REPLACED. ARGUED WITH STAFF THERE, AS SERVICE MANAGER HAD ALREADY RUN DIAGNOSTIC TO DETERMINE APIM NEEDED. HAD TO WAIT ANOTHER THREE DAYS FOR APIM TO COME IN TO DEALERSHIP. RETURNED APRIL 10 FOR APIM REPLACEMENT. MAY 3- LEAVING FOR A 12 HOUR ROUND TRIP TO ATHENS, GA TO BRING SON HOME FROM COLLEGE..."BLACK SCREEN OF DEATH" OCCURRED 6X BEFORE GETTING AN HOUR FROM HOME. OCCURRED 4-5X MORE ON WAY BACK FROM ATHENS, GA. THIS HAPPENED ON A SATURDAY SO HAD TO CALL DEALERSHIP MONDAY. TOLD TO BRING IN MAY 8. MAY 8- TOLD ISSUE COULD NOT BE DUPLICATED. DISCOVERED THROUGH DISCUSSION W/ SERVICE PERSONNEL THAT MY PHONE HAD NEVER BEEN CONNECTED W/ SYNC WHEN THESE PROBLEMS HAVE OCCURRED; TECHS HAD BEEN DIAGNOSING IN A DIFFERENT DIRECTION. APPEARS THAT RADIO IS TRUE ISSUE. PERSONNEL SAID THEY WOULD CHECK W/ SERVICE MANAGER ABOUT GETTING RADIO REPLACED. MAY 12- CALLED AND TOLD THAT FORD HAS SAID THAT UNTIL ISSUE CAN BE DUPLICATED, NOTHING WILL BE DONE TO FIX MY CAR. IF I LEAVE CAR FOR UNDETERMINED TIME FRAME, ALLOW TO BE DRIVEN LONG DISTANCES (ADDING MILES TO CAR), MAYBE PROBLEM CAN BE DUPLICATED. NO RENTAL ALLOWED BC ISSUE NOT COVERED UNDER WARRANTY. THIS IS MY ONLY VEHICLE. BOUGHT $40,000 CAR FOR NAVIGATION SYSTEM AND CANNOT USE PROPERLY BC IT KEEPS GOING OUT ON LONG TRIPS. *TR

05/08/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC8BB******
Summary

WHEN ALL DOORS ARE CLOSED, THE DOOR AJAR LAMP WILL ILLUMINATE. *TR

05/07/2014
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 04/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC1BB******
Summary

THE VEHICLE IN QUESTION STARTED TO DIE AND THERE WAS NO ACCELERATION. I WOULD RESTART THE CAR AND YOU COULDN'T REALLY ACCELERATE AND EVENTUALLY IT WOULD DIE AGAIN. NO WARNING WHATSOEVER. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND AFTER THREE DAYS THEY FINALLY FOUND THAT THE CAMSHAFT BROKE AND RUINED THE ENGINE. THE ENGINE NEEDS TO BE REPLACED. THE CAR IS ONLY THREE YEARS OLD AND HAS 60,517 MILES. I AM 517 MILES OVER THE WARRANTY AND I WOULD THINK IN GOOD FAITH, FORD WOULD HONOR THE WARRANTY, BUT I WAS TOLD IT'S IN BLACK AND WHITE. NO ONE CAN EXPLAIN TO ME HOW AND WHAT CAUSED THE CAMSHAFT TO BREAK. "IT'S A FREAK THING" IS NOT A GOOD ANSWER AND DOESN'T ANSWER MY QUESTION. THE TECHNICIAN IS BAFFLED. CAR HAS BEEN VERY WELL MAINTAINED. I WOULD ALSO THINK THAT FORD WOULD WANT TO INVESTIGATE AND GET TO THE BOTTOM OF THIS SO IT DOESN'T HAPPEN TO ANYONE ELSE. FORD NEEDS TO STAND BEHIND THEIR PRODUCT. THEIR ADVERTISING IS MISLEADING BECAUSE MY CAR IS NOT RELIABLE AND NOT BUILT TOUGH! YOU WONDER WHY PEOPLE BUY FOREIGN CAR BECAUSE THEY LAST! *TR

05/07/2014
Components: ENGINE
Incident Date: 06/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7BB******
Summary

VEHICLE INADVERTENTLY GOES INTO LIMP MODE FOR NO APPARENT REASON. ALL SERVICE HAS BEEN PERFORMED AS RECOMMENDED. IT HAS HAPPENED ON THE INTERSTATE, DOWNTOWN TRAFFIC AND PULLING INTO STREETS WITH ON COMING TRAFFIC. EXTREMELY DANGEROUS IN HEAVY TRAFFIC SITUATIONS. I HAVE AL MOST BEEN HIT SEVERAL TIMES. IT WILL GO FOR SEVERAL HUNDRED MILES WITH NO PROBLEM, THEN IT WILL BEGIN STALLING AND DO IT MULTIPLE TIMES WITHIN 1/4 MILE OF EACH OTHER. *TR

05/07/2014
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 02/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

DRIVER DOOR AJAR WARNING LIGHT REMAINS ON WHEN DOOR IS SECURELY CLOSED. OVERHEAD DOME LIGHT REMAINS ON AND DOORS WILL NOT LOCK WHILE CAR IS IN MOTION. SAFETY HAZARD WITH INABILITY TO HAVE DOORS LOCKED WHILE CAR IS IN MOTION. EXCESSIVE WEAR ON THE CAR BATTERY (RECENTLY REPLACED) WITH OVERHEAD DOME LIGHTS REMAINING ILLUMINATED FOR 3 MINUTES AFTER CAR IS IN MOTION AND 10 MINUTES AFTER WHILE CAR IS TURNED OFF. WHILE THE ISSUE OF THE DOOR AJAR ALARM CONTINUES TO BE ON AND DOOR LATCH IS DEFECTIVE THE CAR ALARM RANDOMLY GOES OFF WITHOUT DOOR MANIPULATION. CAR ALARM HAS GONE OFF UP TO 3 TIMES IN A DAY AND OCCURS 4-5 DAYS PER WEEK CAUSING DISRUPTION IN THE NEIGHBORHOOD. MANY COMPLAINTS HAVE BEEN POSTED ONLINE REGARDING THIS ISSUE OF A DEFECTIVE DOOR LATCH THAT WARRANTS A RECALL ON FORD'S BEHALF DUE TO POTENTIAL SAFETY CONCERNS. CHILDREN COULD OPEN THE DOOR OF THE BACKSEAT WHILE THE CAR IS IN MOTION DUE TO THE INABILITY TO LOCK THE DOORS. *TR

05/06/2014
Components: POWER TRAIN
Incident Date: 04/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

ACCELERATOR GOES LIMP DURING ACCELERATION AND "WRENCH" ICON APPEARS ON DASH. THE ENGINE CONTINUES TO RUN WITH ELECTRICAL POWER, PRESSING ON ACCELERATOR HAS NO EFFECT. CAR CAN BE COASTED TO SIDE OF ROAD. STOPPING AND RE-STARTING THE ENGINE CLEARS THE ISSUE AND CAR WILL ACCELERATE NORMALLY. THIS HAS OCCURRED 5 TIMES, AT RANDOM, AT VARIOUS SPEEDS (I.E. 50, 60, 30 MPH). CAR WAS TAKEN INTO DEALER AFTER 2ND OCCURRENCE. DEALER COULD NOT FIND ANY ERROR CODES STORED AND SAID FORD PROCEDURE IN THIS CASE WAS TO "RESET" COMPUTER. ISSUE CONTINUED TO OCCUR AFTER GETTING VEHICLE BACK FROM DEALER. ON THE 5TH OCCURRENCE OF THE ISSUE, OWNER RAN A VEHICLE HEALTH REPORT (VHR) (BEFORE STOPPING AND RE-STARTING ENGINE) AND THE ISSUE WAS CAPTURED IN THE REPORT. HERE IS THE ISSUE DOCUMENTED IN THE VHR: THE WRENCH ICON MAY BE ILLUMINATED IN YOUR DASH OR CONSOLE OR MAY APPEAR IN YOUR MESSAGE CENTER. THE VEHICLE DIAGNOSTICS INDICATE A PARAMETER THAT IS OUT OF NORMAL RANGE OR THAT A COMPONENT HAS FAILED. SYSTEMS WITHIN YOUR VEHICLE NEED PROMPT SERVICE AND/OR INSPECTION. URGENT POWERTRAIN MALFUNCTION / REDUCED POWER POWERTRAIN FAULT: ILLUMINATES WHEN AN ELECTRIC THROTTLE CONTROL (ETC), TRANSMISSION, AWD/4X4 OR FUEL SYSTEM FAULT HAS BEEN DETECTED. CONTACT YOUR AUTHORIZED DEALER AS SOON AS POSSIBLE. CAR WAS TAKEN BACK TO DEALER ON MAY 6, 2014. DEALER IDENTIFIED ERROR CODES AND SAID VEHICLE HAD A DEFECTIVE THROTTLE BODY COMPONENT. COMPONENT WILL NEED TO BE REPLACED. FORD EXTENDED SERVICE PLAN DOES NOT COVER COST, OWNER IS RESPONSIBLE FOR COMPONENT REPLACEMENT ($560.00 ESTIMATED). *TR

05/05/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 05/05/2014
Crash: No
Fire: No
Summary

ON THE DRIVER'S DOOR ONLY, THE DOOR AJAR NOTIFICATION REMAINS ON EVEN AFTER THE DOOR IS SECURELY SHUT. THE DOOR WILL NOT LOCK WITH THAT NOTIFICATION ON AND THE INTERIOR LIGHTS DO NOT WANT TO GO OUT EITHER. ALSO, WHEN THE CAR IS OFF AND THE DOORS ARE LOCKED, THIS, WHAT SEEMS LIKE AN ELECTRICAL SHORTAGE, CAUSES THE AUXILIARY LIGHTS COME ON AND OFF AND IT CAUSES THE BATTERY TO DIE OVER TIME. THIS HAS BEEN THE CASE SINCE THE CAR WAS PURCHASED IN 2012. *TR

05/04/2014
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7BB******
Summary

DOOR AJAR LIGHT FOR DRIVER SIDE FRONT DOOR DOES NOT GO OFF WHEN DOOR IS SECURELY CLOSED. MUST CLOSE DOOR 3 TO 7 TIMES FOR IT TO GO OFF. I HAVE SEEN SEVERAL OTHER REPORTS OF THIS PROBLEM ON INTERNET. *TR

04/30/2014
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 02/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC8BB******
Summary

DRIVERS SIDE DOOR LATCH MECHANISM IS DEFECTIVE. AFTER CLOSING THE DOOR THE SENSOR WHICH DETECTS THE DOOR BEING SHUT IS NOT ACTIVATED PROPERLY. THE INSTRUMENT PANEL INDICATES THAT THE DOOR IS AJAR. THE INTERIOR LIGHTS STAY ON UNTIL THE VEHICLE IS IN MOTION. MOST SERIOUSLY HOWEVER IS THAT WHILE THIS PROBLEM IS OCCURRING, THE VEHICLE DOORS CANNOT BE LOCKED. NONE OF THEM. A CHILD IN THE BACK SEAT COULD EASILY OPEN THE DOORS WHILE THE CAR WAS IN MOTION. EVEN IF THE DRIVER PUSHES THE DOOR LOCK BUTTON TO ENGAGE ALL 4 DOOR LOCKS, THEY POP RIGHT BACK OPEN AFTER A FEW SECONDS. THE REMOTE WILL ALSO NOT ACTIVATE THE SECURITY SYSTEM WHEN YOU ARE OUTSIDE THE VEHICLE. THE HORN CHIRPS TWICE INDICATING THAT THE DOORS ARE AJAR. *JS

04/29/2014
Components: ELECTRICAL SYSTEM
Incident Date: 04/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5BB******
Summary

ALL FOUR DOOR AJAR INDICATORS ARE STUCK. INSIDE LIGHTS WILL NOT GO OUT UNTIL VEHICLE REACHES APPROX 15 MPH WHICH BLINDS THE DRIVER WHEN PULLING OUT OF DRIVEWAYS, ETC. *JS

04/27/2014
Components: ENGINE
Incident Date: 04/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4BB******
Summary

DRIVING ON INTERSTATE HIGHWAY AT A SPEED OF 55+ MILES PER HOUR AND SUDDENLY THE ENGINE JUST STALLED AND THERE IS NO POWER. THERE IS (WRENCH) WARNING INDICATOR LIGHT AND A MESSAGE SEE MANUAL WAS ABLE TO STEER OFF TO THE SIDE OF THE ROAD. ONCE THE ENGINES IS TURNED OFF AND WAIT A MINUTE OR TWO YOU CAN RESTART AND EVERYTHING SEEMS OK. IT WILL GO DAYS BEFORE IT HAPPENS AGAIN. TOOK THE CAR TO LOCAL FORD DEALER AND THEY CLAIM THEY CANNOT REPRODUCE PROBLEM, SO WILL NOT FIX WHAT THEY CANNOT REPRODUCE. *TR

04/24/2014
Components: POWER TRAIN,ENGINE
Incident Date: 10/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AKXBB******
Summary

OUR 2011 AWD FORD EDGE IS HAVING AN ISSUE THAT IT RANDOMLY LOSES ACCELERATION AND A WRENCH WARNING WILL SHOW UP AS WELL AS TURN ON AWD AT THE SAME TIME RPM GAUGE WILL FLUCTUATE. THE CAR WILL GO LIMP AND HESITATE UNTIL WE STOP TO PUT IN PARK AND RESTART, THEN IT WILL DRIVE UNTIL THE NEXT TIME IT OCCURS. *TR

04/23/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 03/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7BB******
Summary

WHILE DRIVING THE VEHICLE ON THE HIGHWAY, THE "DRIVER DOOR AJAR" LIGHT APPEARED ON THE DASH DISPLAY WHILE THE DRIVER DOOR WAS FULLY/PROPERLY CLOSED AND ALL FOURS LOCKED. THE "DRIVER DOOR AJAR" LIGHT REMAINED ON FOR A DISTANCE BEFORE THE INTERIOR DOME LIGHTS TURNED ON, AND THE DRIVER DOOR POPPED PARTIALLY OPEN ON ITS OWN WHICH RESULTED IN ALL DOORS TO UNLOCK POSING A SAFETY RISK TO THE CHILD PASSENGERS IN THE BACK SEAT AND THE DRIVER. THE "DRIVER DOOR AJAR" LIGHT IS CONSTANTLY ON, WHICH IN TURN KEEPS THE INTERIOR DOME LIGHTS ON AND PREVENTS THE DOORS FROM LOCKING AND THE ALARM FROM ARMING. THIS ISSUE IS PRESENT AT ALL TIMES, WHILE OPERATING/DRIVING AND WHILE THE VEHICLE IS TURNED OFF/PARKED WHICH IN TURN CAUSES ADDED STRAIN ON THE BATTERY AND ELECTRICAL SYSTEMS. THE LOCAL FORD DEALER/SERVICE DEPARTMENT AS WELL AS FORD CUSTOMER RELATIONS HAVE BEEN NOTIFIED SEVERAL TIMES AND REFUSES TO INVESTIGATE/INSPECT, UNLESS THEY ARE PAID A VERY EXPENSIVE "FEE". *TR

04/22/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 04/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC2BB******
Summary

THE DOOR AJAR SENSOR CEASES TO FUNCTION AND INDICATE WHETHER THE DOOR IS OPEN OR CLOSED, LEAVING IT IN THE "AJAR" STATE. BY HAVING IT IN THIS STATE, THE VEHICLES LOCKS DO NOT AUTOMATICALLY ENGAGE WHILE DRIVING AND ALSO THE BATTERY DRAINS WHILE THE CAR IS NOT IN USE. *TR

04/22/2014
Components: SERVICE BRAKES
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXXB******
Summary

WHILE BACKING OUT OF A PARKING SPACE, THE BRAKE PEDAL WAS HARD TO PUSH AND THE VEHICLE WAS SLOW TO STOP. THE CAR STARTED TO STALL AND A WARNING "LOW ENGINE OIL PRESSURE" WAS DISPLAYED, THEN THE CAR RECOVERED WHEN IN DRIVE. APPROXIMATELY A WEEK LATER, THE BRAKES WERE AGAIN HARD TO PUSH WHILE BACKING OUT OF A PARKING SPACE. IN THE FOLLOWING WEEK, THE SAME ISSUE OCCURRED MULTIPLE TIMES. LAST WEEK, THE BRAKES BECAME HARD TO PUSH AND THE VEHICLE WAS SLOW TO STOP WHILE IN DRIVE. I HAVE PARKED THE CAR UNTIL SERVICE CAN BE PERFORMED. FLUIDS AND BRAKE PADS HAVE BEEN CHECKED AND ARE NOT THE ISSUE. IN SEARCHING THE WEB AND VARIOUS FORD FORUMS, AND SPEAKING WITH A MECHANIC, IT APPEARS TO BE A BRAKE BOOSTER ISSUE. THE CAR IS A 2011 MODEL WITH <24,000 MILES AND IS THREE MONTHS OUT OF MANUFACTURERS WARRANTY. *TR

04/22/2014
Components: ELECTRICAL SYSTEM
Incident Date: 04/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7BB******
Summary

INSTRUMENT PANEL INDICATES DRIVER'S DOOR NOT CLOSED. DOOR AJAR LIGHT IS ON. SAFETY CONCERN WITH THE 2011 FORD EDGE. *TR

04/20/2014
Components: SERVICE BRAKES
Incident Date: 04/19/2014
Crash: No
Fire: No
Summary

BRAKES ARE STIFF ON START UP THEN SPONGY AFTER DEPRESSING THEM. ALSO MAKING A SQUEALING NOISE WHEN PRESSED TO THE FLOOR. BRAKING IS AFFECTED AT SLOW SPEEDS SO FAR. *TR

04/18/2014
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 04/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

THE DOOR LATCH SENSOR MALFUNCTIONS CAUSING THE INSTRUMENT PANEL TO ANNOUNCE THAT THE DOOR IS AJAR EVEN THOUGH ALL FOUR DOORS ARE LOCKED CORRECTLY. IF YOU CANNOT MAKE THE MESSAGE GO AWAY BY REOPENING AND SHUTTING THE DOOR, THEN THE DOORS WILL NOT LOCK ONCE THE VEHICLE IS IN MOTION AND THE DOME LIGHTS WILL REMAIN ILLUMINATED. ALSO, THE BIGGEST DANGER IS THAT THE LATCH CAN MALFUNCTION WHILE DRIVING CAUSING THE DOORS LOCKS TO UNLOCK WHILE DRIVING AT HIGH RATES OF SPEED. THIS IS CONCERNING GIVEN THAT MY SON RIDES IN THE BACK SEAT. *TR

04/18/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 01/10/2012
Crash: No
Fire: No
Summary

THE DRIVER'S DOOR AJAR SENSOR STAYS ON AND YOU WILL HAVE TO OPEN AND SHUT THE DOOR SEVERAL TIMES BEFORE IT GOES OUT AND SOMETIMES THAT DOESN'T WORK. MY FIRST INCIDENT WAS WHEN MY CAR WAS LESS THAN A YEAR OLD (EARLY 2012) AND I TOOK IT BACK TO THE DEALER AND IT WAS SUPPOSE TO BE REPLACED. THEN IN MARCH OF 2014, THE SAME THING HAPPENED AGAIN. SO WHEN I WENT IN FOR AN OIL CHANGE I EXPLAINED THE PROBLEM AND THEY SAID THAT THEY WOULD CLEAN IT AND GO FROM THERE. JUST 2 SHORT WEEKS LATER IT STARTED HAPPENING ONCE AGAIN SO THIS TIME I HAVE RETURNED THE CAR AND THEY WANT TO CHARGE ME A $100 DEDUCTIBLE TO DO THE WORK. I ASKED WHY BECAUSE I HAVE EXTENDED WARRANTY AND HE EXPLAINED THAT CERTAIN ITEMS ARE COVERED BUT WITH A DEDUCTIBLE FEE. THIS PROBLEM SHOULD BE CONSIDERED A RECALL OF THE CAR BECAUSE IT SEEMS TO BE SOMETHING THAT'S GOING TO BE A RECURRING ISSUE WITH NO FAULT OF THE CONSUMER. *TR

04/18/2014
Components: SERVICE BRAKES
Incident Date: 04/14/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK4KC4BB******
Summary

ON OR ABOUT JANUARY 21, 2014, I RECEIVED A LETTER FROM FORD REGARDING CUSTOMER SATISFACTION PROGRAM 13N02. AFTER READING THE LETTER, I REALIZED THAT I WAS EXPERIENCING 2 OF THE 3 SYMPTOMS NOTED IN THE LETTER(SPONGY FEEL WHEN APPLYING BRAKES AND INCREASED AMOUNT OF PEDAL EFFORT REQUIRED TO STOP CAR). I CALLED MY LOCAL DEALER AND THEY SAID TO BRING IT. ON MONDAY, JANUARY 27, 2014, I TOOK THE CAR IN TO THE DEALERSHIP. THEY TESTED THE BRAKES AND THEY CLAIM THAT THEY COULD NOT DUPLICATE THE PROBLEM AND THEREFORE REFUSED TO FIX THE PROBLEM. I CALLED FORD HEADQUARTERS AND REPORTED THE PROBLEM TO THEM ALSO. BECAUSE IT WAS NOT A RECALL, BUT A SERVICE ADVISORY, THEY SAID THAT THERE WAS NOTHING THEY COULD DO ABOUT THE PROBLEM BECAUSE THEY COULD NOT DUPLICATE THE SYMPTOMS AT THAT TIME. I TOLD BOTH THE LOCAL FORD DEALERSHIP AND FORD HEADQUARTERS THAT I'M STILL HAVING THE PROBLEM WHETHER OR NOT THEY COULD DUPLICATE THE PROBLEM. I ALSO ASKED BOTH OF THEM IF THEY WERE WAITING FOR SOMEONE TO HAVE AN ACCIDENT BEFORE THEY DID ANYTHING ABOUT THE PROBLEM. WELL, AS A RESULT OF FORD'S UNWILLINGNESS TO FIX MY BRAKE PROBLEM, I GOT INTO A CAR ACCIDENT ON MONDAY, APRIL 14, 2014. I APPLIED THE BRAKES ON MY CAR AND THE CAR WOULD NOT STOP; AND I REAR-ENDED THE CAR IN FRONT OF ME. *TR

04/17/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/03/2013
Crash: No
Fire: No
Summary

THE DOOR AJAR LIGHT STAYS ON AND INTERIOR DOOR LOCKS WILL NOT LOCK. THIS IS NOT SAFE WHEN THE VEHICLE IS IN MOTION. FORD NEEDS TO ISSUE A RECALL. I'VE CONTACTED FORD AND THEY HAVE NOT PROVIDED A RESPONSE. I HAVE THREE CHILDREN UNDER 9 AND THE DOORS NOT LOCKING AUTOMATICALLY IS A SIGNIFICANT SAFETY RISK AND IT HAS BEEN A KNOW ISSUE FOR OVER 4 YEARS AND FORD HAS EVEN ISSUED A SERVICE BULLETIN REGARDING THE PROBLEM.

04/16/2014
Components: STRUCTURE
Incident Date: 04/01/2014
Crash: No
Fire: No
Summary

DOOR AJAR SENSOR STAYS ON EVEN WHEN DOOR IS CLOSED RESULTING IN LIGHTS STAYING ON.WITH THE NUMBER OF COMPLAINTS ON THIS ISSUE ,FORD SHOULD ISSUE A RECALL. *TT

04/15/2014
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 02/24/2014
Crash: No
Fire: No
Summary

THE DOOR AJAR LIGHT STAYS ON AND INTERIOR DOOR LOCKS WILL NOT LOCK. THIS IS NOT SAFE WHEN THE VEHICLE IS IN MOTION. FORD NEEDS TO ISSUE A RECALL. *TT

04/14/2014
Components: ELECTRICAL SYSTEM,STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 08/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC2BB******
Summary

THE DOOR AJAR LIGHT HAS BEEN COMING OFF AND ON EVEN WHEN THE DOOR IS SHUT. SOMETIMES 5-10 CLOSINGS WILL SHUT THE DOOR AJAR LIGHT OFF. MOST OF THE TIME MY DOOR AJAR LIGHT STAYS ON. WHICH KEEPS MY INTERIOR LIGHTS ON AT NIGHTTIME. ALSO NOT SURE MY CAR LOCKS COMPLETELY AS THE CAR HONKS TWICE QUICKLY WHEN I TRY TO LOCK USING THE WIRELESS LOCKING DEVICE. VERY FRUSTRATING, AND FOR THE MONEY THEY CHARGE FOR FORD CARS, DON'T THINK THIS SHOULD BE A PROBLEM. HAVE SEARCHED THE INTERNET AND FOUND OUT THIS IS A COMMON PROBLEM THAT CAN COST UP TO $300 AT DEALERSHIPS TO FIX, AND CHEAPEST I HAVE FOUND IS $85.00 TO BUY PART FROM FORD AND TRY TO FIX IT MYSELF. *JS

04/13/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Incident Date: 03/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC9BB******
Summary

DRIVER'S DOOR AJAR SENSOR WAS INTERMITTENT THEN WENT COMPLETELY OUT. INTERIOR LIGHT STAYS ON DRAINING BATTERY WHEN PARKED. SAFETY CONCERN WITH DOOR FALSE ALERT MASKING ACTUAL DOOR NOT SHUT CONDITION. ADDITIONAL SAFETY CONCERN WITH NIGHT DRIVING AND FORCED INTERIOR LIGHT REDUCING VISIBILITY AND RISK TO PEDESTRIANS. FORD SERVICE WILL ONLY LUBRICATE SENSOR AT CUSTOMERS EXPENSE TO SATISFY TSB-14-0011 CAUSING NO CONFIDENCE IN REPAIR AND POSSIBLE RE-OCCURRENCE OF SAFETY ISSUE. THIS SHOULD BE A RECALL AND REPLACEMENT OF THE FAULTY SENSING UNIT AND/OR DOOR LATCH ASSEMBLY. *JS

04/11/2014
Components: ELECTRICAL SYSTEM,INTERIOR LIGHTING
Incident Date: 03/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4BB******
Summary

HAVING AN ISSUE WITH THE DRIVERS DOOR SENSOR. DOOR SENSOR STILL SHOWS THE DOOR TO BE AJAR EVEN AFTER SEVERAL ATTEMPTS TO CLOSE. SENSOR PICKS UP THAT THE DOOR IS CLOSED ABOUT 1/3RD TO 1/2 THE TIME YOU ATTEMPT TO CLOSE. SENSOR NOT FUNCTIONING PROPERLY WILL ALLOW A WARNING LIGHT IN THE DASHBOARD TO STAY ON UNTIL RECOGNIZED. THE MAIN PROBLEM IS IT KEEPS THE DOME LIGHT ILLUMINATED UNTIL YOU CONTINUE TO CLOSE AND THE SENSOR PICKS UP. I HAVE AN ISSUE WITH THE SENSOR COMING ON AND SHOWING AJAR WHILE DRIVING. WITH THE DOME LIGHT COMING ON, I'M NOT TO HAPPY ABOUT NOT BEING ABLE TO DRIVE AT NIGHT. FOUND THROUGH CHAT ROOMS AND FORUMS THAT SEVERAL OTHER COMPLAINTS PERTAINING TO THIS ISSUE, WITH NO FIX FROM FORD. FORD DEALER SERVICE REPS HAVE KNOWN IT IS A PROBLEM, BUT JUST SAY TO CALL FORD TO SEE IF THE PROBLEM CAN BE COVERED. FORD DISTRICT REP., WHEN TOLD OF THE PROBLEM WAS ASKED WHY THERE IS NOT A RECALL FOR THIS ISSUE. I WAS TOLD THAT FORD DOES NOT ISSUE THE RECALL, IT NEEDS TO COME FROM NHTSA. SO HOPEFULLY BY HAVING TO FILE A COMPLAINT TO RECEIVE SOME ACTION WILL SHOW MORE NUMBERS AS TO THIS FAULTY SAFETY SENSOR. THE OTHER ISSUE WOULD BE IF THE PART REPLACED IS GOING TO BE THE SAME PART NUMBER THAT PEOPLE ARE HAVING TROUBLE WITH. I WOULD BE JUST WAITING A FEW MORE YEARS FOR THE SAME ISSUE TO ARISE. OR HAVE THEY CHANGED THE PART TO RECTIFY THE PROBLEM. THAT REMAINS TO BE SEEN AS I HAVE NO ALTERNATIVE BUT TO HAVE THE PART REPLACED AT $394.00. ALTHOUGH I AM 6000 MILES UNDER WARRANTY, I AM 2 1/2 MONTHS PAST THE 3 YEARS. *JS

04/10/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 05/01/2013
Crash: No
Fire: No
Summary

DOOR AJAR LIGHT WILL NOT GO OFF. CAR THINKS DRIVERS DOOR IS OPEN, WHICH MAKES IT UNABLE TO LOCK AND LIGHTS STAY ON IN VEHICLE. I HAVE ALREADY HAD TO REPLACE THE BATTERY ONCE DUE TO THIS. *TR

04/08/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Incident Date: 11/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9BB******
Summary

DOOR AJAR INDICATOR STAYS ON FOR DRIVER SIDE DOOR WHICH WILL NOT LOCK. DOORS CANNOT BE LOCKED WHILE DRIVING, INTERIOR LIGHTS STAY ON BECAUSE OF DOOR AJAR INDICATOR WHICH IN TURN DRAINS BATTERY. UNSAFE FOR DOORS NOT BEING ABLE TO BE LOCKED AND LIGHTS CONTINUE TO ILLUMINATE WHILE VEHICLE IS OFF AND PARKED. *TR

04/07/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 03/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

THE "DRIVER DOOR AJAR" WARNING REMAINS LIT EVEN WHEN MY DOOR IS COMPLETELY CLOSED. I EITHER HAVE TO SLAM MY DOOR CLOSED OR OPEN/CLOSE MY DOOR MULTIPLE TIMES FOR THE LIGHT TO TURN OFF. THIS WEEK, THE LIGHT HAS STARTED COMING ON WHILE MY CAR IS IN MOTION, WHICH FREAKS ME OUT. DUE TO THE LIGHT COMING BACK ON EVEN AFTER IT INITIALLY GOES OFF, MY DOME LIGHT IS STAYING ON AND RUNNING MY CAR BATTERY DOWN. I NEEDED A JUMP START THIS WEEK DUE TO MY BATTERY BEING DEAD. THANK YOU. *TR

04/06/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 08/23/2013
Crash: No
Fire: No
Summary

PROBLEM: DOOR AJAR SENSOR MY FORD EDGE DOOR AJAR LIGHT COMES ON AND WILL NOT TURN OFF NO MATTER HOW MANY TIMES I ATTEMPT TO SHUT THE DOOR. WITH THIS LIGHT ON THE DOORS WILL NOT LOCK AND THE INTERIOR LIGHTS DO NOT TURN OFF FOR A PERIOD OF 10-15 MINUTES. MY DAUGHTER AND I DRIVE IN MY EDGE EVERYDAY, WITH THE DOORS NOT LOCKING I FIND THAT THIS CAN BE A VERY DANGEROUS HAZARD. TODAY WE WERE DRIVING THRU THE MALL PARKING LOT AND A STRANGER APPROACHED MY EDGE AS IF HE WERE GOING TO ATTEMPT TO OPEN THE PASSENGER DOOR. AT THE TIME THE DOOR AJAR LIGHT WAS ON AND ALL DOORS WERE UNLOCKED, AS THE VEHICLE WILL NOT ALLOW YOU TO LOCK THE DOORS WITH THIS LIGHT ON. LORD FORBID HE WOULD HAVE OPENED THAT PASSENGER DOOR AND HARMED MY DAUGHTER. DOES IT TAKE A TRAGEDY TO HAPPEN BEFORE THE MANUFACTURER DECIDES TO DEEM THIS PROBLEM A LEGITIMATE RECALL..... I HAVE READ A TREMENDOUS ABOUT OF COMPLAINTS REGARDING THIS PROBLEM, HOW CAN THIS BE TRANSFORMED INTO A RECALL ISSUE? WHAT DOES IT TAKE TO GET FORD OR THE SAFETY BOARD TO RESOLVE THIS?? SIGNED: A CARING PARENT *TR

04/05/2014
Components: ELECTRICAL SYSTEM,STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9BB******
Summary

THE DRIVERS SIDE FRONT DOOR SENSOR DOES NOT WORK. THE DOOR IS CLOSED BUT IT STILL SHOWS ON THE DASH DOOR AJAR. THIS DOES NOT LET THE DOORS LOCK WHILE DRIVING. I FEEL THAT THIS IS VERY UNSAFE WHILE DRIVING ALSO UNSAFE FOR MY FAMILY TO DRIVE IN CERTAIN AREAS OF THE CITY. I DON'T EVEN KNOW IF THE AIRBAGS WILL WORK. *TR

04/03/2014
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC9BB******
Summary

I'VE BEEN HAVING ISSUES WITH THE DOOR SENSORS. I CLOSED THE DOOR AND THE DOOR AJAR ALARM COMES UP. I HAVE TO SLANG THE DOOR REALLY HARD AND A FEW TIMES UNTIL THE SENSORS PICKS IT UP. WHEN DRIVING I CAN NOT LOCKED THE DOORS BECAUSE THE CAR THINKS THE DOORS ARE AJAR. I LOOKED IT ONLINE AND MANY FORD EDGE'S OWNERS HAD THE SAME ISSUES, THEY SHOULD CALL FOR A RECALL SINCE THIS IS SAFETY PROBLEM. *TR

04/02/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 02/11/2014
Crash: No
Fire: No
Summary

DRIVER DOOR AJAR INDICATOR IS ILLUMINATED WHEN DOOR IS SHUT. DOOR MUST BE CLOSED REPEATEDLY TO GET THE AJAR LIGHT TO GO OFF. *TR

04/01/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED TWICE WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BOTH TIMES. ADDITIONALLY, THE VEHICLE WOULD SHAKE VIOLENTLY AND LOSE POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

03/29/2014
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 11/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

THE DRIVERS DOOR INDICATION IS THAT IT IS "AJAR". THE DOOR IS FULLY CLOSED, BUT ELECTRICALLY THE SWITCH INDICATES THAT THE DOOR IS AJAR CAUSING THE DOORS TO REMAIN UNLOCKED NO MATTER WHAT YOU DO. THE INTERIOR LIGHTS REMAIN ON AT LOW SPEEDS MAKING IT DIFFICULT TO SEE OUT OF THE VEHICLE AT NIGHT. AND DUE TO THE DOORS BEING UNLOCKED, THE REAR DOORS CAN BE OPENED BY CHILDREN WHILE THE VEHICLE IS IN MOTION. THE DOORS ARE NOT LOCKED MAKING IT EASY FOR SOMEONE TO APPROACH AND OPEN YOUR DOORS. THIS SITUATION IS EXTREMELY CONCERNING. MY VEHICLE WAS FIXED ONCE AT 42K MILES AND IS NOW IN NEED OF REPAIR AGAIN. IN ADDITION TO THIS BEING A SAFETY ISSUE IT IS ALSO NOT COVERED BY THE MANUFACTURER AND IS OVER $300 PER REPAIR. *TR

03/28/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 03/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC1BB******
Summary

DOOR LATCH ASSEMBLY- DOOR AJAR WONT GO AWAY, DOOR LATCH ASSEMBLY HAS TO BE REPLACED. *TR

03/25/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

"DOOR AJAR" WARNING LIGHT COMES ON, BUT DOOR IS SECURELY/PROPERLY CLOSED. THIS IS NOT ONLY A DYSFUNCTIONAL NUISANCE, IT'S A HAZARD AT NIGHT. THE INTERIOR LIGHTS WILL FADE OFF WHEN YOU ARE DRIVING FORWARD, THAT'S EASY ENOUGH TO DEAL WITH......BUT IF YOU ARE BACKING UP THEY STAY ON! YOU CAN'T SEE OTHER OBJECTS/CARS/LIGHTS. THE INTERIOR LIGHTS ALSO STAY LIT IF YOU ARE SITTING IN THE PARKED VEHICLE. YOU CAN'T LEAVE THE KEY IN THE IGNITION EITHER BECAUSE WHEN YOU HAVE THIS "DOOR AJAR" PROBLEM THE WARNING BELL "DINGS" UNTIL YOU EITHER START THE CAR, OR PULL YOUR KEY OUT. FORGET ENJOYING LISTENING TO THE ENTERTAINMENT SYSTEM, OR PROGRAMMING DESTINATIONS INTO THE NAVIGATION SYSTEM. JUST START GETTING USED TO THAT WELL LIT, DING, DING, DING! *TR

03/18/2014
Components: WHEELS
Incident Date: 03/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

TL* THE CONTACT OWNS 2011 FORD EDGE. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE, SHE SCRAPED THE TIRE AGAINST A CURB. THE FAILURE CAUSED THE REAR PASSENGER'S SIDE HUB CAP TO BEND, EXPOSING SHARP EDGES. THE CONTACT WAS CONCERNED THAT THE DAMAGED HUB CAP COULD POTENTIALLY CAUSE INJURIES OR LACERATIONS WHEN WASHING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE HUB CAP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

03/18/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 03/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC9BB******
Summary

I PARKED THE CAR AND CLOSED ALL DOORS AND USED THE REMOTE TO LOCK THE DOORS WHEN I RECEIVED THE TWO BEEPS TO INDICATE A DOOR WAS OPEN. ADDITIONALLY THE INTERIOR LIGHTS WOULD NOT GO OFF. I CHECKED ALL DOORS WHICH WAS CLOSED ONLY TO SEE IN THE DASH THE DOOR AJAR SIGN. THE DOOR AJAR LIGHT NOW WILL NOT OFF OFF NOR WILL MY INTERIOR LIGHTS WHICH IS DRAINING MY BATTERY. DUE TO THIS THE DOORS WILL NOT LOCK WHICH LEAVE MY VEHICLE VULNERABLE TO THEFT AND WHILE DRIVING MY CHILD SUSCEPTIBLE TO DANGER. *TR

03/13/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 12/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR SENSORS WERE MALFUNCTIONING AND THE DOORS WOULD LOCK INDEPENDENTLY. THE FAILURE WAS RECURRING OVER A THREE MONTH PERIOD. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 54,467.

02/28/2014
Components: ENGINE
Incident Date: 02/18/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK4KC4BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE OIL WARNING LIGHT ILLUMINATED AS THE ENGINE STALLED. THE FAILURE CAUSED ANOTHER VEHICLE TO CRASH INTO THE PASSENGER'S SIDE OF THE CONTACT'S VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS ABLE TO BE RESTARTED BUT WAS NOT ABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DIAGNOSE THE STALLING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,150.

02/24/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND THEN STALLED WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. THE VEHICLE WAS RESTARTED AFTER SEVERAL ATTEMPTS AND RESUMED NORMALLY HOWEVER, THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 25,640.

02/17/2014
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3BB******
Summary

RE: 2011 FORD EDGE LIMITED: ON WAY TO DEALER FOR REQUESTED SERVICE/REPAIR RE: SUDDEN AND UNEXPECTED ENGINE LOSS OF POWER (STALL - 3 EPISODES WITHIN 2 WEEKS) WHILE UNDERWAY THE VEHICLE STALLED 3 ADDITIONAL TIMES. AT TIME OF STALL (LOSS OF ENGINE POWER) THE ENGINE REMAINED RUNNING; CHECK ENGINE LIGHT WAS ON; "WRENCH" SHOWED ON DASH INSTRUMENTS; ALL ELECTRICAL POWER REMAINED ON AND OPERATING. NECESSARY TO PUT HAZARD LIGHTS ON, GLIDE TO STOP OFF ROAD, PLACE TRANSMISSION LEVER IN NEUTRAL THEN IN PARK AND TURN ENGINE OFF. ON RESTART, CHECK ENGINE LIGHT WAS ON. I CALLED ADVANTAGE FORD DEALERSHIP FROM ROAD; THEY SAID OK TO PROCEED TO DEALERSHIP. THESE INCIDENTS OCCURRED IN HEAVY TRAFFIC ON US-1. NO WARNING FROM CAR RE: ENGINE RUMBLING OR OTHER BEFORE STALL. FELT IN DANGER BUT ABLE TO NAVIGATE SAFELY. INTERNET SEARCH PRIOR TO DEALER VISIT INDICATED "THROTTLE BODY" PROBLEM WITH FORD ESCAPE PRIMARILY. ONLY 1-3 COMPLAINTS RE: FORD EDGE. *TR

02/10/2014
Components: POWER TRAIN,ENGINE
Incident Date: 02/02/2014
Crash: No
Fire: No
Summary

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

02/09/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9BB******
Summary

MY EDGE KEPT SHUTTING DOWN UNEXPECTEDLY ON DIFFERENT OCCASIONS BUT WOULD NEVER SET OF A CODE JUST TELL ME THE AWD IS SHUTTING DOWN AND WOULD HAVE NO GAS POWER TO GET OFF THE ROAD JUST HOPEFULLY I HAD ENOUGH SPEED GOING TO COAST OF TO THE SIDE OF THE ROAD. AND AFTER SHUTTING THE CAR OFF THEN TURN THE CAR BACK ON IT WOULD START AND GO AGAIN TOOK IT TO THE FORD DEALERS TO PUT IT ON THEIR DIAGNOSTIC COMPUTER AND DID NOT SHOW UP SHOWING AN UNEXPECTEDLY SHUT DOWN.MY EDGE HAD PROBABLY DONE THIS A DOZEN TIMES IN THE LAST 6MONTHS AND YESTERDAY IT DID IT 4 TIMES RIGHT IN A ROW BUT THIS TIME IT SET OF THE ENGINE LIGHT SO I COULD READ THE CODE IT PRODUCED WHICH READ THROTTLE ACTUATOR LOCKING UP SO I AM GOING TO REPLACE THE THROTTLE BODY AND SEE IF THIS CURES MY PROBLEM. *TR

01/24/2014
Components: STRUCTURE
Incident Date: 04/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC6BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE MAP DOME LIGHTS UNEXPECTEDLY REMAINED ILLUMINATED AS THE WARNING SYMBOL INDICATED THAT THE FRONT DRIVER'S SIDE DOOR WAS AJAR. THE CONTACT STATED THAT THE DOOR WAS CLOSED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE DOOR LATCH SENOR. MOST RECENT THE FRONT PASSENGER'S SIDE DOOR SENSOR WAS REPLACED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

01/13/2014
Components: POWER TRAIN
Incident Date: 12/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

I WAS DRIVING DOWN A BUSY ROAD WHEN ALL OF A SUDDEN THE VEHICLE JUST CUT OFF AND THE WRENCH LIGHT CAME UP. I PULLED OVER OUT OF THE WAY AND IT BEGAN TO SHAKE VIOLENTLY AS I CAME CLOSER TO A STOP, I THEN TURNED THE KEY TO OFF SO IT WOULD STOP SHAKING SO VIOLENTLY. I TRIED RESTARTING IT ( SOMEWHAT STRUGGLED TO RESTART BUT DID COME BACK ON). THE VEHICLE THEN WAS FINE ACTED LIKE NOTHING WAS WRONG. SINCE THEN THIS HAS HAPPEN MULTIPLE TIMES. I TOOK IT TO FORD TO DIAGNOSE THE ISSUE. MY LOCAL DEALERSHIP WHERE I PURCHASED THE EDGE SAID IT WAS THE ELECTRIC THROTTLE BODY. THEY THEN BEGAN TO TELL ME THAT THEY HAVE HAD TO REPLACE THIS ON SEVERAL VEHICLES AND FORD HAS YET TO RECALL IT. THIS IS VERY DANGEROUS AND THIS IS THE SECOND ISSUE I HAVE HAD WITH THIS VEHICLE THAT EFFECTED THE DRIVING ABILITY. THE CAR HAS YET TO BE FIXED DUE TO WAITING ON FORD'S REPLY TO MY COMPLAINT WITH THIS VEHICLE. *TR

01/08/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC6BB******
Summary

WHILE DRIVING MY 2011 FORD EDGE ON THE HIGHWAY GOING APPROXIMATELY 65 MPH AT NIGHT MY VEHICLE ALARM SOUNDED, THE INTERIOR LIGHTS CAME ON, & THE COMPUTER SHOWED THAT MY DRIVER'S DOOR WAS AGAR. THIS WAS VERY UNNERVING & MADE IT VERY DIFFICULT TO SEE AS IT WAS DARK OUT & MY INTERIOR LIGHTS CAME ON. THIS CONTINUED TO HAPPEN ON AND OFF WHILE IN MOTION OR WHEN IDLING. IT HAS NOW BECOME AN ALMOST CONSTANT PROBLEM. I HAVE SPOKEN WITH THE FORD DEALERSHIP THAT I PURCHASED THE VEHICLE & THEY ADVISED IT IS GOING TO COST OVER $700 TO FIX. I THOUGHT I COULD LIVE WITH THE ISSUE BUT DURING THE RECENT SNOW STORM I FOUND OUT THAT BECAUSE MY CAR THINKS THE DOOR IS AGAR, MY AWD IS NOT WORKING. THIS IS INSANE; EITHER I PAY A TON OF MONEY OR POSSIBLY GET IN AN ACCIDENT! I HAVE NOTICED THAT THIS SEEMS TO BE A COMMON ISSUE. SHOULDN'T THERE BE A RECALL??? *TR

01/04/2014
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 12/06/2013
Crash: No
Fire: No
Summary

OVER THE LAST MONTH, MY VEHICLE HAS HAD STALLING ISSUES WHILE IDLING. ALL OF THE TIMES IT HAS OCCURRED WHILE MY VEHICLE IS IDLING AT A RED LIGHT AND THE VEHICLE SOUNDS LIKE THE ENGINE SHUTS OFF THEN JUMPS BACK ON. HOWEVER, ONE OF THE TIMES, MY VEHICLE COMPLETELY STALLED AND I HAD TO PUT MY VEHICLE IN PARK, TURN IT OFF THEN TURN IT BACK ON. DURING THIS TIME THE LIGHT HAD TURNED GREEN AND LUCKILY NO ONE WAS BEHIND ME. MY LOCAL FORD DEALER IS FIXING THIS ISSUE, HOWEVER, THEY ARE SAYING IT IS NOT COVERED UNDER THE FORD CERTIFIED PRE-OWNED COMPREHENSIVE LIMITED WARRANTY OR THE FORD CERTIFIED PRE-OWNED POWERTRAIN LIMITED WARRANTY. I RESEARCHED THIS ISSUE AND NOTICED OTHER FORD AND LINCOLN MODELS HAVE HAD THE SAME ISSUE AND ARE WITHIN THE SAME YEAR AS MY FORD EDGE WAS MANUFACTURED, 2011. *TR

12/26/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC088******
Summary

I WAS JUST DRIVING ALONG, AND ALL OF THE SUDDEN THE 2011 FORD EDGE JUST STALLED COMPLETELY AND WOULD NOT MOVE, SO I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD WHEN ALL OF THE SUDDEN THE WHOLE CARE BEGAN TO SHAKE VIOLENTLY. THE DISPLAY SHOWED A WRENCH AND SAID TO CHECK OWNERS MANUAL, WHICH ACCORDING TO FORDS OWNERS MANUAL MEANS POWER TRAIN PROBLEM. I WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT AND IT ACTED LIKE NOTHING HAPPENED, GOT TO WORK AND PARKED. LATER THAT DAY DROVE IT ABOUT A MILE WITH NO INCIDENT. LEFT WORK AND JUST PULLED OUT OF THE LOT SAME THING HAPPENED, STALLED AND SHOOK VIOLENTLY SO I TURNED THE CAR OFF. IT STARTED WITH NO PROBLEM, WENT TO PULL BACK IN THE LOT AND IT ALL HAPPENED AGAIN. I HAD THE CAR TOWED TO MATHEW CURRIES FORD IN NOKOMIS, FL. SERVICE TECH SAYS HES NOT ABLE TO REPLICATE THE PROBLEM SO HE DOESN'T KNOW WHAT IS WRONG WITH THE VEHICLE. THERE SEEMS TO BE ALOT OF OTHER COMPLAINTS WITH THE SAME PROBLEM. THIS IS A VERY DANGEROUS SITUATION THAT CAN CAUSE SERIOUS MOTOR VEHICLE ACCIDENT, AND FORD NEEDS TO CORRECT THE ISSUE SINCE THIS SEEMS TO BE AN ONGOING ISSUE. I DON'T KNOW IF I WILL EVER BE ABLE TO FEEL SAFE DRIVING THIS VEHICLE AGAIN. I JUST BOUGHT THIS VEHICLE AND HAVE NOT EVEN MADE MY FIRST CAR PAYMENT, ITS IN THE SHOP ALREADY.. I AM NOT HAPPY!! *TR

12/13/2013
Components: STRUCTURE
Incident Date: 01/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATED. AS A RESULT, THE CONTACT WAS UNABLE TO LOCK ANY OF THE DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN REPLACED THE DRIVER'S SIDE DOOR SENSOR. THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000 AND THE CURRENT MILEAGE WAS 42,000.

12/10/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 04/11/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1BB******
Summary

SINCE THE FIRST YEAR, WHEN I LEASED IT I'VE HAD TROUBLE WITH THE VEHICLE PULLING AND ACCELERATING WHILE DRIVING. I'VE TAKEN IT TO THE DEALERSHIP MANY TIMES FOR THIS AND THEY'VE STATED NO PROBLEM, BUT THE LAST TIME I TOOK IT THEY FOUND THERE WAS A PROBLEM. UNFORTUNATELY FOR ME WHATEVER THEY DID WAS SHORT LIVED, BECAUSE IT'S BACK TO PULLING AGAIN AND THE KICKING, LIKE WHEN YOU GET REAR ENDED BY ANOTHER CAR. MY BIGGEST FEAR IS TO ONE DAY BE ON THE FREEWAY AND IT PULLS OR ACCELERATE AND CAUSES AN ACCIDENT. *TR

12/06/2013
Components: ENGINE
Incident Date: 12/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC7BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 33,000.

12/05/2013
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 12/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GCXBB******
Summary

DOOR AJAR WARNING LIGHT COMES ON AND STAYS ON, DOOR HAS TO BE REPEATEDLY OPENED AND CLOSED NUMEROUS TIMES IN ORDER TO CORRECT THIS ISSUE. *TR

12/05/2013
Components: POWER TRAIN
Incident Date: 11/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER TRAIN WARNING LIGHT ILLUMINATED AS THE VEHICLE BEGAN TO INDEPENDENTLY DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

11/25/2013
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/22/2013
Crash: No
Fire: No
Summary

DRIVER DOOR AJAR WARNING CONSTANTLY ON. REQUIRES YOU TO SLAM THE DOOR SOMETIMES UP TO TEN OR MORE TIMES BEFORE THE CAR WILL FINALLY RECOGNIZE THE DOOR IS CLOSED. INTERIOR LIGHTS WILL REMAIN ON WHICH I AM AFRAID WILL LEAD TO A DEAD BATTERY. *TR

11/21/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 11/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

WHILE TRAVELING AT APPROXIMATELY 30 MILES PER HOUR, THE CAR SUDDENLY STALLED, ALTHOUGH IT WOULD MOVE AT A VERY SLOW SPEED AT A ROUGH IDLE, MAYBE 1 MILE PER HOUR, NO MATTER HOW HARD THE ACCELERATOR WAS DEPRESSED. SIMULTANEOUSLY, A YELLOW WRENCH WARNING LIGHT APPEARED. I PULLED INTO A PARKING LOT AND LET THE ENGINE RUN, IT REMAINED RUNNING ROUGH AT A VERY SLOW SPEED. I CONTINUED FOR ABOUT A MINUTE, THEN SHUT THE ENGINE OFF. AFTER RESTART, THE CAR RAN NORMALLY WITH NO WARNING INDICATORS. I TOOK THE CAR TO A FORD DEALER WHERE THEY COULD NOT REPRODUCE THE PROBLEM, AND WAS TOLD THAT BECAUSE I SHUT THE CAR OFF, ANY ERROR CODES WERE CLEARED. THEY COULD ALSO NOT PERFORM A REPAIR IF THEY DID NOT KNOW THE CAUSE, ALTHOUGH THEY SAID IT IS PROBABLY THE THROTTLE BODY. WITHOUT ERROR CODES, THERE WAS NOTHING THEY COULD DO. THIS IS A SAFETY PROBLEM, I WAS FORTUNATE TO NOT BE ON THE HIGHWAY GOING 60 MILES PER HOUR. *TR

11/12/2013
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE AUTOMATIC DOOR SYSTEM WAS DEFECTIVE AND WOULD READ THAT THE DOOR WAS OPEN WHEN IT WAS CLOSED, AND READ THAT THE DOOR WAS CLOSED WHEN IT WAS OPENED. AS A RESULT, THE AUTOMATIC DOOR LOCK SYSTEM WOULD NOT ENGAGE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 36,000. UPDATED 12/20/*CN THE DEALER REPLACED THE DOOR LATCH. UPDATED 12/16/13

11/10/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 11/10/2013
Crash: No
Fire: No
Summary

WHEN DRIVING WRENCH SYMBOL COMES ON DASH . CAR LOSSES POWER .WHEN PRESS ON GAS CAR DOES NOT MOVE . RPM GAUGE GOES CRAZY (UP AND DOWN ).HAVE TO PULL OVER .SHUT CAR OFF .RESTART ENGINE. DRIVE CAR UNTIL IT LOSSES POWER AGAIN WITHOUT WARNING. VERY DANGEROUS. SOMEONE IS GOING TO DIE THIS PROBLEM NEEDS TO BE LOOK AT .IT IS GOING TO HAPPEN IN AN INTERSECTION ,ON A TURN , ON RAILROAD TRACKS .ONLY THE CAR KNOWS WHEN IT IS GOING TO LOSE POWER. *TR

11/04/2013
Components: ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 09/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5BB******
Summary

1.THE WINDOW MOTOR HAS MALFUNCTIONED SINCE I BOUGHT THIS CAR AND HAS BEEN REPLACED TWICE UNDER WARRANTY BUT SAME ISSUE CONTINUES. WHEN YOU CLOSE THE DRIVER WINDOW IT AUTOMATICALLY COMES RIGHT BACK DOWN, AND TAKES MANY ATTEMPTS TO MANIPULATE THE WINDOW TO ACTUALLY CLOSE. 2.MY DOOR AJAR LIGHT INDICATOR CAME ON WHILE DOOR WAS CLOSED. IT LEAVES THE INTERIOR LIGHT ON BECAUSE OF FALSE READ INDICATOR. THAT STARTED A NUMBER OF ELECTRICAL MALFUNCTIONS, INCLUDING DOOR LOCKING ISSUES. WHILE DRIVING WITH MY 2 YEAR OLD GRANDCHILD, SHE OPENED THE DOOR BY HERSELF DURING TRAVEL BECAUSE THE DOORS WILL NOT LOCK DURING TRAVEL.(SHE WAS IN A CERTIFIED CAR SEAT, NEVERTHELESS IT WAS TERRIFYING AND IS A SAFETY ISSUE). I HAD MY VEHICLE IN FOR THIS "LATCH MALFUNCTION" IN SEPTEMBER 2013. THE PART WAS ON BACK-ORDER FOR 6 WEEKS. (THIS IS SUSPICIOUS THAT I AM NOT THE ONLY EDGE OWNER WITH THIS ISSUE). I DID CALL FORD CUSTOMER SERVICE, WHO POLITELY SAID THEY WOULD DOCUMENT MY COMPLAINT. THANKS FORD. THIS IS AN ABSOLUTE SAFETY ISSUE. I HAVE ALSO OWNED FORDS FOR MANY YEARS WITH NO PROBLEMS. THE FORD EDGE IS FLAWED BADLY, AND FORD WILL ONLY DOCUMENT YOUR COMPLAINT. THEY WILL NOT RESOLVE OR TAKE RESPONSIBILITY. *TR

11/04/2013
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC1BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR HANDLE INSIDE OF THE DRIVER'S DOOR FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 35,538. UPDATED 12-30-13 *BF

10/25/2013
Components: POWER TRAIN
Incident Date: 10/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AKXBB******
Summary

OUR 2011 AWD FORD EDGE IS HAVING AN ISSUE THAT IT RANDOMLY LOSES ACCELERATION WHILE DRIVING AND A WRENCH WARNING WILL THEN SHOW UP AS WELL AS AWD OFF WARNING SIGN, AT THE SAME TIME RPM GAUGE WILL FLUCTUATE. THE CAR WILL GO LIMP AND HESITATE UNTIL IT'S IN A SAFE AREA TO STOP THEN PUT IN PARK AND RESTART, THEN IT WILL DRIVE NORMAL UNTIL THE NEXT THE OCCURRENCE. WHICH YOU WILL NEVER KNOW WHEN. THIS HAS HAPPEN 3 TIMES WITHIN THE LAST WEEK. WE HAVE FOUND THAT IT'S BECOME A SAFETY CONCERN AND A LIFE THREATENING ISSUE THAT IT RANDOMLY BECOMES UNRESPONSIVE WHILE ON THE ROAD. FORD DEALER STATE'S THAT THERE'S NOTHING WRONG AND THAT THEIRS NO CODES ON THE VEHICLE. SINCE MY FAMILIES LIVES ARE AT RISK, WITHOUT ANY ATTEMPT TO REPAIR I'VE DONE SOME RESEARCH MYSELF. IT'S SEEMS MORE THAN OBVIOUS THAT THERE'S AN ISSUE AFTER REVIEWING JUST A FEW OF THOUSANDS AMONG THOUSANDS OF COMPLAINTS REGARDING THE SAME ISSUE THAT I'M HAVING WITH MY 2011 FORD EDGE. THIS ISSUE HAS NOT ONLY BECOME A SAFETY ISSUE IT HAS ALSO BECOME AN INCONVENIENCE TO MY SPOUSE AND FAMILY. I ASK THAT YOU FORD SERVICE TEAM MAKES EVERY ATTEMPT TO NOT PUT ANYONE'S LIFE AT RISK. WITHOUT ANY ATTEMPT THEIR WILL BE NO RELIEF OR REASSURANCE THAT I OR MY FAMILY CAN FEEL SAFE IN THIS VEHICLE. *TR

10/24/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/17/2013
Crash: No
Fire: No
Summary

DRIVING DOWN THE ROAD, THE VEHICLE SUDDENLY LOST POWER AND THE GAS PEDAL BECAME UNRESPONSIVE. "SEE MANUAL" WARNING LIGHT WITH A WRENCH ICON CAME ON. PULLED CAR OVER, AND RESTARTED THE VEHICLE AT WHICH TIME THE CAR DROVE NORMALLY. TOOK IT TO LOCAL DEALERSHIP, WHERE THEY WERE UNABLE TO PULL THE ERROR CODE. CONTINUED DRIVING VEHICLE AND ERROR OCCURRED INTERMITTENTLY. TODAY, OCCURRED TWICE ON MY DRIVE IN TO WORK (5 MILES), THE SECOND TIME THE "CHECK ENGINE" LIGHT CAME ON. TOOK VEHICLE TO AUTOZONE, THEY PULLED A P2111 CODE. HAVING THROTTLE BODY SERVICED TOMORROW AT LOCAL REPAIR SHOP. THE LAST TIME THIS HAPPENED TODAY WAS IN AN INTERSECTION - VERY NEARLY CAUSED AN ACCIDENT. THIS THROTTLE BODY FAILURE SEEMS TO BE A COMMON ISSUE. I FIND IT VERY CURIOUS THAT THERE HAS NOT BEEN A RECALL YET AS THIS IS CLEARLY A WIDESPREAD ISSUE AND IT IS CLEARLY A SAFETY ISSUE. *TR

10/21/2013
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 09/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3BB******
Summary

DRIVER'S DOOR SENSOR FAILED - CAR WON'T SENSE THAT THE DOOR IS CLOSED WHEN IT IS. *TR

10/15/2013
Components: POWER TRAIN,ENGINE
Incident Date: 09/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC5BB******
Summary

WHILE DRIVING THE ALL WHEEL DRIVE SHUTS DOWN AND YOU HAVE NO POWER. I SHUT THE ENGINE OFF AND RE-START. IT WORKED FOR ABOUT 100 YARDS AND DID IT AGAIN. IT DID THIS 7 TIMES IN LESS THAN 10 MILES. IT DID NOT DO IT AGAIN FOR ABOUT 10 DAYS. THEN IT DID IT 5 TIMES IN LESS THAN 2 MILES. IT HAPPENS AT VARIOUS SPEEDS. BOTH IN MANUAL AND AUTOMATIC. THIS PAST WEEKEND IT HAPPENED ANOTHER 3 TIMES WHILE OUT OF TOWN ON A MINI-VACATION. *TR

10/10/2013
Components: POWER TRAIN,ENGINE
Incident Date: 10/09/2013
Crash: No
Fire: No
Summary

WHILE MAKING A TURN THE VEHICLE SUDDENLY STALLED OUT WITHOUT WARNING, LUCKILY THE CAR COMING TOWARDS ME SLOWED IN TIME AND I WAS ABLE TO COAST TO THE MIDDLE LANE. CHECK ENGINE LIGHT APPEARED AND ALSO A WRENCH SYMBOL. AFTER A FEW MINUTES I RESTARTED THE CAR AND IT DID TURN ON, I WAS DRIVING WITHOUT ISSUES, WHEN GOING 45 MPH THE VEHICLE SHOOK AND AGAIN STALLED OUT. HAVING MY 1 YEAR OLD SON IN THE CAR WAS VERY FRIGHTENING, I WAS TERRIFIED I WOULD BE HIT BY ANOTHER VEHICLE AS THE EDGE SUDDENLY TURNS OFF WITH NO WARNING. BEING WE LIVE IN A SOMEWHAT RURAL AREA AND HAVING MY SON, I WAS DETERMINED TO MAKE IT HOME, WHICH THANK GOODNESS I DID SAFELY, UNFORTUNATELY AFTER STALLING OUT 2-3 MORE TIMES. MY HUSBAND TOOK THE EDGE TO THE DEALERSHIP TODAY WHICH THEY CLAIM IT IS THE THROTTLE BODY, AND SINCE WE DO NOT HAVE THE EXTENDED WARRANTY IS $800. AFTER SEEING THESE OTHER POSTS IT SEEMS THAT THERE SHOULD BE A FORD RECALL. THANKFULLY NO ONE WAS HURT, BUT IT CAN LEAD TO A FATALITY IF THE EDGE STALLS ON THE FREEWAY OR BUSY ROAD, ITS VERY SCARY. I PURCHASED A NEW CAR TO FEEL SAFE AND TO HAVE MY SON SAFE, I FEEL FAR FROM AND I WANT NOTHING BUT TO GET RID OF THIS VEHICLE. SOMETHING NEEDS TO BE DONE. VIN UNAVAILABLE AS MY CAR IS STILL AT THE DEALERSHIP. *TR

10/08/2013
Components: STRUCTURE
Incident Date: 09/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC8BB******
Summary

WE WENT TO GET IN THE CAR, CLOSED THE DOOR AND THE DRIVER DOOR AJAR WARNING CAME ON WITH THE DOOR CLOSED. IT DOES ON OCCASION GO OFF TEMPORARILY THEN COMES BACK ON. WAS TOLD BY DEALERSHIP THAT FORD HAS KNOWN ABOUT PROBLEM FOR ABOUT A YEAR. IF THIS IS THE CASE THERE SHOULD BE A RECALL FOR THE PART. *TR

10/02/2013
Components: STRUCTURE
Incident Date: 09/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

THE DRIVERS SIDE DOOR AJAR SENSORS HAVE BEEN CAUSING PROBLEMS FOR THE PAST MONTH. THEY ARE COVERED UNDER MY WARRANTY, HOWEVER I HAVE TO PAY A $100 DEDUCTIBLE TO GET THIS FIXED. THE REPRESENTATIVE, JOHN, SAID THAT FORD HAS ISSUED A NOTICE ABOUT THEM HOWEVER NO RECALL. HE SAID THERE ARE A LARGE NUMBER OF CARS EXPERIENCING THIS ISSUE... SO I'M CONFUSED ABOUT WHY THERE IS NOT A RECALL. PLEASE HELP. THANK YOU! *TR

10/02/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 09/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC1BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH, WHEN THE VEHICLE BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE CONTACT TURNED THE ENGINE OFF AND RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE WITHOUT A FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. *TR

09/27/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4BB******
Summary

WHILE DRIVING IN TRAFFIC AT APPROXIMATELY 40 MPH, THE ENGINE SUDDENLY WENT INTO SAFE MODE AND THE VEHICLE SLOWED CAUSING FOLLOWING TRAFFIC TO TAKE EVASIVE ACTION TO AVOID THE CAR. ALTHOUGH IT WAS DIFFICULT IN TRAFFIC, I WAS ABLE TO MOVE TO THE RIGHT LANE AND THEN INTO A GAS STATION PARKING LOT WITHOUT SIGNIFICANT INCIDENT. I SHUT THE ENGINE DOWN AND RESTARTED. THE WRENCH ALARM WAS GONE AND THE ENGINE RAN NORMALLY. I DROVE TO A DEALERSHIP WHERE A THROTTLE BODY ISSUE WAS DIAGNOSED. THE TOTAL FEE WAS $500 AND THE VEHICLE STILL DROVE NORMALLY. *TR

09/23/2013
Components: SERVICE BRAKES
Incident Date: 02/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

AT 44460 MILES THE ABOVE PARTS WERE REPLACED AND NOW ON SEPTEMBER 23, 2013 SOME OF THE SAME PARTS HAVE FAILED AGAIN. THE COST OF THE ORIGINAL REPAIR WAS $410.62. I BELIEVED AT THE TIME OF THE ORIGINAL REPAIR THAT ALL OR A GOOD SHARE OF THE COST SHOULD HAVE BEEN COVERED BY FORD!!! THERE DEFINITELY A PROBLEM WITH THESE BRAKES. SCRAPE, SCRAPE, SCRAPE!! THERE NEEDS TO BE A DESIGN CHANGE IN THE BRAKE PARTS. OUR OTHER CARS HAVE NOW BRAKE PROBLEMS SUCH AS THE ABOVE. FORD NEEDS TO OWN UP TO THE FACT THAT THEY HAVE A POOR DESIGN OR A POOR SELECTION OF COMPONENTS. OTHER THAN THE ABOVE, I HAVE BEEN VERY SATISFIED WITH THE EDGE

09/21/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 09/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC7BB******
Summary

WHILE DRIVING AROUND 65MPH, THE VEHICLE SUDDENLY WENT INTO "LIMP" MODE WITH NO ABILITY TO MAINTAIN SPEED. I WAS ON A 3 LANE BRIDGE WITHOUT A SHOULDER AND IT WAS DIFFICULT TO NAVIGATE THE VEHICLE SAFELY THROUGH TRAFFIC FROM THE FAR LEFT LANE, ACROSS THE BRIDGE, AND ONTO THE UPCOMING SHOULDER. THE RED "WRENCH" LIGHT CAME ON ALONG WITH THE "AWD" LIGHT. PRESSING THE GAS PEDAL HAD NO IMPACT TO RPM'S (WHICH STAYED AROUND 700RPM). BRAKE SCREECHING FROM ANOTHER VEHICLE WAS HEARD AS MY VEHICLE COASTED ACROSS THE 2 LANES OF TRAFFIC. AFTER COMING TO A STOP, I TURNED OFF VEHICLE AND RESTARTED WITHOUT ANY WARNING LIGHTS AND VEHICLE DROVE NORMALLY. INCIDENT OCCURRED AGAIN 1 WEEK LATER IN HEAVY TRAFFIC, APROXIMATELY 65MPH. RED WRENCH LIGHT, AWD LIGHT. THIS TIME ENGINE LIGHT ALSO CAME ON. I MAINTAINED MY LANE, PUT ON MY HAZARD LIGHTS, PUT CAR IN NEUTRAL, TURN OFF IGNITION WHILE COASTING, SLIGHTLY TAPPED BRAKE TO RESTART THE CAR. VEHICLE STARTED BUT WARNING LIGHTS DID NOT RESET AND VEHICLE STILL IN LIMP MODE. WITHOUT THE ABILITY TO MAINTAIN SPEED, I COASTED TO THE SHOULDER AND CAME TO A COMPLETE STOP. TURNED OFF VEHICLE AGAIN. RESTART AND RED WRENCH LIGHT WAS OFF AND AWD LIGHT WAS OFF. ENGINE LIGHT STAYED ON. VEHICLE DROVE NORMALLY. TOOK IT TO A DEALER WHO REPLACED THE THROTTLE BODY AT MY COST. VEHICLE IS NOT SAFE WHEN SUDDENLY GOING INTO "LIMP".

09/18/2013
Components: SERVICE BRAKES
Incident Date: 09/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC7BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE BRAKE FAILED TO ENGAGE WITHOUT WARNING AND EMITTED A HISSING NOISE. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 53,000.

09/13/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 08/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5BB******
Summary

THE THROTTLE BODY OF THIS CAR WAS DEFECTIVE. I UNDERSTAND FORD HAS THIS PROBLEM WITH THIS CAR AND OTHER CARS WITH THE SAME MAKER OF THE PART. THE CAR WILL SUDDENLY LOSE ALL FUNCTION OF THE ACCELERATOR. NO POWER WHATSOEVER. I SEE THIS AS A SAFETY ISSUE AS IF THIS HAPPENED IN AN INTERSECTION, ON THE HIGHWAY IN A MIDDLE LANE, THE CAR AND PASSENGERS ARE HELPLESS TO MAKE THE CAR ACCELERATE UNTIL THE CAR IS STOPPED, PUT IN PARK, TURNED OFF THEN RESTARTED. THEN EVERYTHING RESETS AND THE CAR WILL GO AGAIN. I JUST SHIVER AT THIS HAPPENING IN 70 MPH RUSH HOUR TRAFFIC IN THE MIDDLE LANE AND YOU CAN'T DRIFT OVER TO THE SIDE. AND YOU ARE ADRIFT, COMPLETELY HELPLESS. IT HAPPENED 6 TIMES TO MY CAR IN THE PAST 3 WEEKS, ONCE ON A 2 LANE HIGHWAY AND EACH OF THE OTHERS IN TOWN AND IN TRAFFIC. LUCKILY I WAS ABLE TO MANEUVER TO THE RIGHT SIDE OF THE ROAD AND STOP.. THE DIAGNOSIS WAS THROTTLE BODY AND, YES, FORD HAS HAD PROBLEMS WITH THESE AND OTHER MODELS.. ON TOP OF THAT IT'S A 500.00 REPAIR THAT SHOULD NEVER HAPPEN TO BEGIN WITH. I SEE IT AS A DEFINITE SAFETY ISSUE. *TR

09/12/2013
Components: ELECTRICAL SYSTEM
Incident Date: 08/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXBB******
Summary

WHEN CLOSING DRIVER DOOR - DOOR "OPEN" WARNING SHOWS ON DASH, SOMETIMES IT WOULD GO OUT BY REOPENING AND CLOSING DOOR, BUT NOW CONSTANT. TAKING IT TO THE DEALER. FROM INFO ON THE FORD EDGE FORUM STATES THIS HAPPENS IN THE "LIMITED" MODEL , THIS APPEARS TO BE A BADLY DESIGNED DOOR LATCH. CLEANING WITH ELECTRICAL SPRAY MAY FIX IT FOR AWHILE BUT IT WILL RE-OCCUR EVENTUALLY. *TR

09/06/2013
Components: ELECTRICAL SYSTEM
Incident Date: 08/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC6BB******
Summary

I WAS BACKING OUT OF A PARKING SPOT AND THE HATCH DOOR ADJAR LIGHT CAME ON AND STARTED DINGING. I STOPPED TURNED OFF THE CAR AND OPENED AND CLOSED THE HATCH BACK DOOR. THIS DID NOT CORRECT THE PROBLEM. I HAD TO DRIVE HOME 30 MILES LISTENING TO THIS CONSTANT DINGING. WHEN I STOPPED THE INTERIOR LIGHT WOULD COME ON, THEY WOULD GO OUT WHEN I TOOK OFF AGAIN. I CALLED THE DEALER WHEN I GOT HOME, BECAUSE I JUST PAID $794.00 IN JUNE TO HAVE THE SAME PROBLEM FIXED ONLY IT WAS THE DRIVER SIDE DOOR ADJAR AND LOCKS. THEY TOLD ME I WOULD NEED TO BRING IT IN FOR ANOTHER DIAGNOSTICS THEN PAY FOR LABOR AND PARTS. THIS IS CLEARLY A PROBLEM WITH THE ELETRICAL SYSTEM AND I SHOULD NOT HAVE TO PAY ANYTHING FOR A DEFAULT ON FORDS PART. I CAN NOT AFFORD TO BRING MY CAR IN EVERY 2-3 MONTHS BECAUSE OF A DOOR SENSOR. I HAVE ONLY PURCHASED FORD VEICHELES SINCE I STARTED DRIVING IN 1981, I AM STARTING TO THINK DIFFERENTLY ABOUT FORD PRODUCTS AND SERVICE.

09/05/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AK8BB******
Summary

WHILE DRIVING AT APPROX 35 MPH THE EDGE WENT INTO A BASIC "LIMP" MODE, PREVENTING ANY ACCELERATION. I PULLED OVER AND SHUT IT DOWN, IT FLASHED A YELLOW WRENCH AND SAID AWD OFF, I RESTARTED IT AND THE NEXT DAY IT HAPPENED AROUND 55 MPH, SHUT IT DOWN AGAIN AND RESTARTED IT. THE VERY NEXT DAY IT HAPPENED A TOTAL OF 5 TIMES, AT VARIOUS SPEEDS, WHEN WILL SOMETHING BE DONE ABOUT THIS? AFTER SOMEONE GETS KILLED? TRUCK WILL BE SITTING IN MY GARAGE AND I GUESS WE WILL SHARE OUR OTHER CAR, NO WAY IN HELL AM I LETTING MY WIFE DRIVE THIS VEHICLE, IT WILL END UP BEING A "DEATH TRAP"

09/05/2013
Components: ELECTRICAL SYSTEM
Incident Date: 08/19/2013
Crash: No
Fire: No
Summary

THE DOOR AJAR LIGHT STAYS ON EVEN WHEN I SLAM THE DRIVERS DOOR AGAIN. THE MECHANIC SAID THAT CORROSION GETS INSIDE THE DOOR LOCK SO HE SPRAYED IT. JUST 2 DAYS LATER THE WARNING LIGHT CAME ON AGAIN. VERY DISAPPOINTED IN FORD. *JB

09/05/2013
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 08/03/2013
Crash: No
Fire: No
Summary

DRIVING THE BLUE RIDGE PARKWAY IN NC WE ENTERED THE FIRST OF SEVERAL TUNNELS ALONG THAT ROUTE. HEADLIGHT SWITCH WAS IN AUTO-ON POSITION AS IT IS ALWAYS. THE HEADLIGHTS DID NOT COME ON AS WE ENTERED THE TUNNEL AS THEY DO AT NIGHTFALL. I HIT THE BRAKES BEFORE EITHER RUNNING IN TO THE WALL ON THE RIGHT OR (WORSE) CROSSING OVER IN TO THE OPPOSITE LANE. ALMOST CAUSED A REAR END COLLISION AS THERE WAS A GROUP OF HARLEY DAVIDSON'S BEHIND US. I FUMBLED WITH THE LIGHT SWITCH TO TURN ON, NOT KNOWING EXACTLY WHICH WAY TO TURN IT (AS WE DON'T USE IT SINCE IT IS IN THE AUTO-ON POSITION ALL THE TIME) LAST TIME I TRUST THIS. WE WILL JUST TURN THEM ON OURSELVES. DID TRY TO ALLOW THE AUTO-ON TO WORK ON NEXT TWO TUNNELS BUT IT DID NOT. VERY DANGEROUS FORD. WHY? PANIC MODE, AND I'M SURE THE HARLEY RIDERS WERE NOT VERY HAPPY EITHER. *JB

09/04/2013
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL
Incident Date: 08/14/2013
Crash: No
Fire: No
Summary

DRIVER SIDE DOOR LATCH IS NOT RECOGNIZING THAT THE DOOR IS SHUT. KEEPS SAYING DOOR IS AJAR WHEN IT IS CLEARLY CLOSED. AS A RESULT, I HAVE TO DISCONNECT MY BATTERY EVERY TIME I EXIT THE VEHICLE TO KEEP MY BATTERY FROM DYING SINCE THE INTERIOR LIGHT STAYS ON. WHEN DRIVING, THE CAR DOOR DOES NOT LOCK, THE INTERIOR LIGHT STAYS ON AND THE WARNING INDICATOR INCESSANTLY BEEPS. ALSO, THE AWD WENT OUT ON THE VEHICLE IN THE MIDDLE OF HEAVY TRAFFIC, CAUSING ME TO HAVE TO STOP IN THE MIDDLE OF THE ROAD BECAUSE I OBVIOUSLY COULDN'T ACCELERATE. THIS HAS HAPPENED MULTIPLE TIMES. I TOOK THE VEHICLE TO FORD 3 WEEKS AGO AND THEY STATED THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR, HOWEVER, NOT EVEN A WEEK LATER, IT DID IT AGAIN. I, TWO DAYS AGO, HAD MY CAR TOWED TO THE SAME FORD DEALERSHIP, WHERE THEY ARE NOW REPLACING THE THROTTLE BODY. I HAVE A 14 MONTH OLD CHILD, AND THE 4 TIMES THIS HAS HAPPENED, HE HAS BEEN IN THE CAR. I HAVE READ ONLINE THAT I AM NOT THE ONLY ONE THIS HAS HAPPENED TO, YET THERE ARE NO RECALLS FOR THIS MAKE AND MODEL. DISAPPOINTED AND IRRITATED! *JB

09/03/2013
Components: LATCHES/LOCKS/LINKAGES,INTERIOR LIGHTING
Incident Date: 08/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE ATTEMPTING TO LOCK THE DOORS, THE DOOR LOCKS FAILED TO STAY LOCK AND UNLOCKED WITHOUT MANUAL FORCE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. UPDATED 11/12/13*CN THE CONSUMER STATED THE DRIVER AJAR LIGHT STAYED ON CONSTANTLY. THEREFORE, THE DOORS WOULD NOT LOCK. ALSO, THE INTERIOR LIGHTS REMAINED ON AFTER THE VEHICLE WAS TURNED OFF. UPDATED 11/19/13

08/16/2013
Components: STRUCTURE
Incident Date: 06/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC1BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATED DESPITE THE FRONT DRIVER'S SIDE DOOR APPEARING TO BE COMPLETELY CLOSED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE DOOR WOULD NEED TO BE LUBRICATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED IMMEDIATELY. THE VEHICLE WAS RETURNED TO THE DEALER BUT NO CAUSE FOR THE FAILURE WAS FOUND. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 74,938.

08/08/2013
Components: EXTERIOR LIGHTING
Incident Date: 07/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

I OWN A 2011 FORD EDGE WITH THE MYFORD TOUCH OPTION. ON JULY 22, 2013, I EXPERIENCED AN EVENT THAT COULD HAVE HAD FATAL CONSEQUENCES. WHILE TRAVELING ON THE BLUE RIDGE PARKWAY IN NORTH CAROLINA, I ENTERED THE FIRST OF SEVERAL MOUNTAIN TUNNELS. WHEN I ENTERED THE TUNNEL, I EXPECTED THE HEADLAMPS TO TURN ON AUTOMATICALLY. THEY DID NOT. ASSUMING THE LIGHTS WERE ACTUALLY ON, I LOWERED MY SUN GLASSES THINKING THE TINT HAD REDUCED MY VISION. THAT IS WHEN I REALIZED THE LIGHTS HAD NOT COME ON. FOR A SECOND I WAS CONFUSED. TRAVELING AT ABOUT 45 MPH, MY FIRST THOUGHTS WERE OF THE LIGHT SWITCH LOCATION WHICH I'D NEVER USED AND WAS NOT FAMILIAR WITH. I IMMEDIATELY PUSHED DOWN ON THE DIMMER SWITCH. WRONG WAY! I THEN PULLED THE DIMMER SWITCH HANDLE, AND THE LIGHTS CAME ON. I HAD ENTERED THE TUNNEL MOVING ON A CURVED PATH AND HAD FORTUNATELY HELD THE STEERING WHEEL STEADY AS I REACTED. WHEN I FINALLY GOT THE LIGHTS TURNED ON, THE CAR WAS STILL PRETTY MUCH IN LANE, SO NO DANGER WAS APPARENT. I HAD TRAVELED SOME DISTANCE THOUGH. ENTERING THE NEXT 4-5 TUNNELS, I WAITED UNTIL THE LAST POSSIBLE MOMENT TO MANUALLY TURN ON THE LIGHTS, CYCLING THE SWITCH FROM AUTOMATIC TO "ON" AND THEN BACK TO AUTOMATIC AS THE TUNNEL WAS EXITED. THE AUTOMATIC FEATURE NEVER RESPONDED. LATER THAT EVENING AFTER DARK, I CRANKED THE ENGINE, AND THE LIGHTS DID TURN ON. THE LIGHTS HAVE CONTINUED TO WORK SINCE THEN, EXCEPT I'VE NOT HAD AN OPPORTUNITY TO CHECK THE AUTOMATIC FEATURE IN A DAYLIGHT TUNNEL-LIKE SITUATION. IF THE CAR HAD WRECKED AT FIRST OCCURRENCE WITH FATALITY, NO ONE WOULD HAVE FIGURED OUT THE CAUSE, AND THE INVESTIGATING OFFICER WOULD PROBABLY HAVE WRITTEN UP THE REPORT AS CARELESSNESS ON THE PART OF THE DRIVER. I DO NOT KNOW IF THIS IS A CHRONIC PROBLEM WITH THE FORD, BUT IT SHOULD BE ADDRESSED BY THE MANUFACTURER, POSSIBLY MAKING THE LIGHT SWITCH REDUNDANT. *TR

07/31/2013
Components: ELECTRICAL SYSTEM
Incident Date: 07/23/2013
Crash: No
Fire: No
Summary

FORD EDGE 2011 SHOWING DRIVER DOOR AJAR AND LIGHT OVERHEAD STAYS ON. IT WAS REPLACED A YEAR AND 2 MONTHS AGO BY FORD UNDER WARRANTY. NOW IT HAPPENED AGAIN OUT OF WARRANTY. THIS IS CLEARLY A RECALL PROBLEM. I WENT ON LINE AND NOTICE OVER 100 COMPLAINTS WITH THIS SAME ISSUE. I DON'T FEEL SAFE THAT MY DAUGHTER IS DRIVING THIS VEHICLE WITH THIS PROBLEM. LOOKS LIKE IT IS LOCKED BUT I'M NOT 100 PERCENT SURE. *TR

07/31/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0BB******
Summary

DRIVING DOWN THE STREET AND VEHICLE ACTS LIKE IT IS RUNNING OUT OF GAS OR VAPOR LOCKING. ACCELERATOR ALL THE WAY DOWN AND VEHICLE SLOWING DOWN TO A STOP. WRENCH LIGHT COMES ON VEHICLE AND TAKE TO FORD DEALERSHIP FOR REPAIR. I FEEL LIKE THIS SHOULD BE COVERED UNDER WARRANTY DUE TO THE FACT THAT SEVERAL OTHER THROTTLES HAVE REPORTED GOING OUT ON THIS YEAR MODEL. *TR

07/28/2013
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/04/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

DRIVING ON I-65 IN AN AREA WITH 4-5 LANES OF TRAFFIC WITH A SPEED ZONE OF 65 MPH WHEN THE VEHICLE LOST POWER - WRENCH LIGHT WARNING LIGHT CAME ON - HAD TO MANEUVER THE VEHICLE ACROSS 3 LANES OF TRAFFIC DURING RUSH HOUR TO REACH THE EMERGENCY LANE. IT WAS SHEER LUCK THAT I MADE IT TO THE EMERGENCY LANE WITHOUT BEING HIT BY ANOTHER VEHICLE AS I COULD NOT SPEED UP THE CAR AND THE SPEED WAS NEARING ZERO MPH. THE VEHICLE HAD TO BE TOWED INTO THE DEALERSHIP WHERE IT WAS DIAGNOSED AND EVENTUALLY REPAIRED UNDER WARRANTY. IT TOOK THE DEALERSHIP APPROXIMATELY ONE WEEK TO REPAIR THE POWER TRAIN ISSUE. PER MY RESEARCH ON VARIOUS FORD EDGE SITES, THIS IS A VERY COMMON OCCURRENCE AND FORD HAS FAILED TO RECALL THIS ISSUE. LUCKILY, I WAS NOT HARMED. HOWEVER, NOT EVERYONE WILL BE THIS FORTUNATE. FORD NEEDS TO RECALL THIS ISSUE ASAP. *TR

07/28/2013
Components: STRUCTURE
Incident Date: 07/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

WELL KNOWN ISSUE WITH THE DRIVER DOOR LATCH FAILING ON THE 2011 FORD EDGE. DRIVER DOOR WILL CLOSE AND APPEARS TO BE SECURE. HOWEVER, THE DRIVER DOOR AJAR LIGHT WILL ILLUMINATE, THE CAR WILL NOT AUTO LOCK WHEN YOU REACH THE DESIGNATED SPEED AND THE INTERIOR LIGHTS REMAIN ON FOR APPROXIMATELY 20 MINUTES. ALL OF THIS RESULTS IN A DRAIN ON THE BATTERY. IT TAKES SLAMMING THE DRIVER DOOR TO THE POINT YOU ARE AFRAID THAT ANOTHER ISSUE WILL ARISE BEFORE YOU CAN GET THE CAR TO RECOGNIZE THE DRIVER DOOR IS CLOSED. I TOOK MY EDGE TO MY FORD DEALER TO HAVE THE DRIVER DOOR LATCH REPLACED. AS I WAS OUT OF WARRANTY AT THE TIME THIS PROBLEM STARTED, I HAD TO PAY OUT OF POCKET FOR THE REPAIR. I HAVE REQUESTED REIMBURSEMENT FROM FORD AS THIS APPEARS TO BE ANOTHER WELL KNOWN, WIDESPREAD ISSUE THAT FORD CHOOSES TO IGNORE INSTEAD OF ISSUING A RECALL. *TR

07/27/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

MY HUSBAND WAS DRIVING; WE WERE ON A TRIP. THE SPEED DROPPED FROM ABOUT 50 TO A CRAWL; NO ACCELERATION. HE PULLED OVER AND I PULLED OUT THE OWNER'S MANUAL. THE INFO SAID THERE WAS A PROBLEM WITH THE POWERTRAIN AND THE CAR WOULD BE IN LIMP MODE. MY HUSBAND TURNED OFF IGNITION AND RESTARTED. IT WAS OKAY FOR ANOTHER COUPLE OF MILES THEN HAPPENED AGAIN. AGAIN HE TURNED IT OFF AND RESTARTED. THE THIRD TIME IT HAPPENED, WE PULLED OVER AND CALLED FORD. LUCKILY THERE WAS A DEALERSHIP CLOSE BY. HOWEVER, WHEN WE TALKED TO THEM, THEY SAID THEY'D HAVE TO DO A DIAGNOSTIC. WE DIDN'T LEAVE THE CAR. WE DIDN'T HAVE ANOTHER PROBLEM UNTIL JULY 25, 2013. IT HAPPENED AGAIN TWICE WHILE I WAS DRIVING. THE CAR IS NOW AT THE DEALERS BEING CHECKED OUT FOR THE PROBLEM. FIRST IMPRESSION, IT'S THE THROTTLE. *TR

07/24/2013
Components: STRUCTURE
Incident Date: 06/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT AND THE INTERIOR LIGHTS REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE LATCH ON THE DRIVER'S SIDE DOOR NEEDED TO BE REPLACED. THE CONTACT HAD TO WAIT SEVERAL WEEKS FOR THE REPAIR BECAUSE THE DEALER STATED THAT THE PART WAS ON BACK ORDER. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 51,000. *TR

07/23/2013
Components: POWER TRAIN,ENGINE
Incident Date: 07/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

WHILE DRIVING THE CAR THE CAR 'STALLED' MEANING I HAD NO ABILITY TO ACCELERATE THE CAR, ALL OTHER ITEMS WORKED OK, AN AMBER WRENCH LIGHT CAME ON, I PULLED OVER, RESTARTED THE CAR AND IT WORKED FINE. IT HAPPENED AGAIN 3 DAYS LATER APPROX THE SAME SPEED. SEEMING THIS HAS BEEN AN ISSUE AMONG OTHER FORD EDGE CARS. *TR

07/22/2013
Components: ELECTRICAL SYSTEM,SEAT BELTS
Incident Date: 07/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3BB******
Summary

1) DRIVE DOOR AJAR LIGHT IN DASH WILL NOT GO OUT. DOOR WILL NOT PROPERLY SHUT. EXTREMELY UNSAFE! DOORS WILL NOT LOCK WITH THIS WARNING/LIGHT ON AS WELL AS THE LIGHTS INSIDE VEHICLE STAY ON FOR AN EXTENDED AMOUNT OF TIME (UP TO 20 MIN) UNTIL THEY GO TO SLEEP. WHICH IS DRAINING THE BATTERY. 2) PASSENGER SEAT BELT LOCKS UP WITH THE LEAST BIT OF MOVEMENT. SO TIGHT THAT IT SEVERELY UNCOMFORTABLE. TO FIND COMFORT THE SEAT BELT HAS TO CONSTANTLY BE UNLATCHED AND RE LATCHED WHILE VEHICLE IS IN MOTION / DRIVEN. UNSAFE! WHEN RESEARCHING THE DOOR AJAR ISSUE IT HAS BECOME VERY CLEAR THAT FORD HAS A MAJOR DEFECT WITH THIS PART THAT HAS BEEN INSTALLED. THIS SHOULD NOT COST CONSUMERS OVER $500 OUT OF POCKET TO REPAIR OR PUT THEIR LIVE IN DANGER DUE TO THEIR NEGLECT TO REPAIR THEIR PRODUCT THAT WAS DEFECTED WHEN MANUFACTURED. *TR

07/22/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS THEN THE MALFUNCTION INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO LOCATED THE FAILURE AT THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 50,000.

07/16/2013
Components: ENGINE
Incident Date: 07/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0BB******
Summary

ON THREE DIFFERENT OCCASIONS MY FORD EDGE LOST POWER TO ACCELERATION AND STALLED OUT. THE FIRST TIME I WAS PULLING OUT OF A PARKING SPACE. THE CAR WENT LIMP AND A WRENCH WARNING APPEARED. WHEN I CHECKED THE INFORMATION SYSTEM IT HAD THE 'NO KEY DETECTED' WARNING. I RESTARTED AND CAR SEEMED FINE. TWO DAYS LATER I WAS PULLING ONTO A BUSY STREET AND THE SAME THING OCCURRED ONLY THIS TIME NO WARNING LIGHTS APPEARED AND THERE WERE NO WARNINGS IN THE INFORMATION SETTING. ON THE SAME DAY, WHILE TRAVELING 60 MPH ON THE INTERSTATE THE CAR DID THE SAME THING. THIS TIME IT WAS IN HEAVY TRAFFIC AND THERE WAS NOT A SHOULDER AVAILABLE TO PULL OVER. I HAD TO TURN ON HAZARD LIGHTS AND HOPE THE MOMENTUM OF THE CAR WOULD ALLOW ME TO GET TO A SAFE STOPPING PLACE. UNFORTUNATELY IT DID NOT AND I HAD TO STOP IN THE MIDDLE OF THE INTERSTATE, PUT THE CAR IN PARK AND RESTART. I WAS LUCKY I WASN'T REARENDED. IT DID RESTART BUT THIS TIME THE SERVICE ENGINE SOON LIGHT CAME ON AND REMAINED ON. I CALLED ROADSIDE ASSISTANCE AND HAD THE CAR TAKEN TO A DEALERSHIP. THEY HAVE DETERMINED IT TO BE THE THROTTLE BODY. PART IS ON BACK ORDER AND NO IDEA WHEN CAR WILL BE FIXED. AFTER THE THIRD INCIDENT I BEGAN RESEARCHING AND HAVE LEARNED THAT THIS IS AN ONGOING PROBLEM. FORD NEEDS TO DO SOMETHING ABOUT THIS AS SOMEONE IS GOING TO BE SERIOUSLY HURT OR KILLED. THEY ARE AWARE OF THE ISSUE AND HAVE EVEN REPLACED THE MANUFACTURER WHO PROVIDED THE THROTTLE BODY PART DUE TO NUMEROUS PROBLEMS. FORD NEEDS TO ISSUE A RECALL IMMEDIATELY IF NOT, AT THE VERY LEAST OWNERS OF THESE VEHICLES NEED TO BE INFORMED OF THE ISSUE AND IF THEY EXPERIENCE SIMILAR PROBLEMS SHOULD BE TOLD TO IMMEDIATELY CONTACT THEIR DEALER. I HAVE REPORTED THE ISSUE TO FORD AND THEY HAVE OPENED A CASE. I RECOMMEND THAT ALL WHO HAVE HAD PROBLEMS DO THE SAME. THE MORE COMPLAINTS, THE HARDER IT IS TO IGNORE! *TR

07/15/2013
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 10/31/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

DRIVER DOOR AJAR LIGHT CAME ON WHEN DOOR WAS CLOSED SECURELY. OCCURRED INTERMITTENTLY AT FIRST, BUT THEN HAPPENED ALL THE TIME. REPAIRED UNDER WARRANTY. AROUND MAY OF 2013 (OUT OF WARRANTY BY A FEW MONTHS) THE SAME THING HAPPENED. WILL COST $300-400 TO FIX. IN THE MEANTIME, MY DOORS WILL NOT REMAIN LOCKED WHILE DRIVING AND THE INTERIOR LIGHTS REMAIN ON FOR A LONG TIME BEFORE GOING OFF, USING BATTERY POWER. IN RESEARCHING THIS, IT APPEARS TO HAVE BEEN A PROBLEM WITH FORD CARS FOR A NUMBER OF YEARS. HAVING TO REPLACE THIS SENSOR TWICE IN THREE YEARS IS UNACCEPTABLE! *TR

07/11/2013
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 07/10/2013
Crash: No
Fire: No
Summary

DRIVERS SIDE DOOR AJAR LIGHT IS ON AND DOES NOT GO OUT EVEN WHEN THE DOOR IS CLOSED. THIS CAUSES THE DOORS NOT TO LOCK CAUSING A SAFETY CONCERN WHILE OPERATING THE VEHICLE. WHEN PARKED THE INTERIOR LIGHTS REMAIN LIT WHICH CAUSES THE BATTERY TO BE DRAINED AND THE CAR WILL NOT START. I HAD IT FIXED AT THE DEALER UNDER WARRANTY JUST AFTER 1 YEAR OF BUYING THE VEHICLE NEW, THEN THE 2ND TIME WAS 1 YEAR AFTER THE REPLACEMENT SWITCH NOW NOT UNDER WARRANTY AT THIS RATE I WILL NEED TO BUY ONE DRIVERS DOOR SWITCH EVERY YEAR AT $400 A POP. I ALSO HAD TO REPLACE THE BATTERY TOO. REALLY! *TR

07/08/2013
Components: SERVICE BRAKES
Incident Date: 06/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH AND ATTEMPTING TO DECELERATE, THE BRAKES FAILED TO RESPOND. THE CONTACT ALSO MENTIONED THAT A HISSING NOISE WAS HEARD FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE VACUUM FOR THE BRAKES HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 36,847.

07/05/2013
Components: STRUCTURE
Incident Date: 01/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING, THE WARNING ICON INDICATED THAT THE DRIVER'S DOOR AND THE REAR HATCH WERE OPENED WHEN THEY WERE NOT. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THE DEALER REPLACED THE DOOR HOUSING ASSEMBLY HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO ADVISED THAT THE REAR HATCH HOUSING FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING COMPRESSOR WAS ALSO REPLACED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 80,000.

07/01/2013
Components: ELECTRICAL SYSTEM
Incident Date: 07/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT AFTER CLOSING THE DRIVER'S SIDE DOOR, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE DOORS ALSO FAILED TO LOCK DUE TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 42,000. *TR

06/28/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXBB******
Summary

TRAVEL ON INTERSTATE HIGHWAY IN MIDDLE OF THREE LANES AT 75MPH. POWER TO ENGINE CEASED. ENGINE WOULD NOT RESPOND TO ACCELERATOR. COASTED ACROSS RIGHT LANE OF HEAVY TRAFFIC TO GET TO RIGHT SHOULDER. COASTED TO STOP. *TR

06/28/2013
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 06/03/2013
Crash: No
Fire: No
Summary

DRIVERS SIDE DOOR AJAR LIGHT IS ON AND DOES NOT GO OUT EVEN WHEN THE DOOR IS CLOSED. THIS CAUSES THE DOORS NOT TO LOCK CAUSING A SAFETY CONCERN WHILE OPERATING THE VEHICLE. WHEN PARKED THE INTERIOR LIGHTS REMAIN LIT WHICH CAUSES THE BATTERY TO BE DRAINED AND THE CAR WILL NOT START. *TR

06/25/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/24/2013
Crash: No
Fire: No
Summary

WHILE DRIVING AT HIGHWAY SPEEDS TWICE, AND 45 MPH ONCE, THE ENGINE COMPLETELY STALLED AND WOULD NOT ACCELERATE. THE WARNING "WRENCH" LIGHT ILLUMINATED WITH EACH OCCURRENCE. CAR HAD TO BE COASTED TO A COMPLETE STOP, TURNED OFF AND THEN RESTARTED. IT WAS TAKEN TO DEALERSHIP ON EACH OCCURRENCE AND I WAS TOLD WITHOUT A "SERVICE ENGINE SOON" LIGHT OR WITH THE "WRENCH" LIGHT ILLUMINATED THERE WAS NOTHING THEY COULD DO. THE CAR CANNOT BE DRIVEN ONCE IT STALLS SO THERE IS NO WAY IT CAN BE DRIVEN TO THE DEALERSHIP WITH THIS ERROR DISPLAYED AND ONCE IT IS TURNED OFF THIS WARNING WILL NOT DISPLAY ONCE RESTARTED. OUR SERVICE DEPARTMENT KNOWS EXACTLY THAT THIS IS A THROTTLE BODY PROBLEM BUT THEY ARE NOT AUTHORIZED TO REPLACE IT WITHOUT THIS ERROR DOCUMENTED THROUGH THE COMPUTER DIAGNOSTICS. MY DESCRIPTION IS NOT ENOUGH. SENT AWAY WITH A POTENTIALLY HAZARDOUS AND MALFUNCTIONING VEHICLE STILL UNDER WARRANTY. IN CONTACT WITH REGIONAL MANAGER WHO SHOULD GET BACK TO ME WITHIN 48 HOURS. *TR

06/21/2013
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

THE DRIVERS SIDE DOOR AJAR LIGHT COMES ON DISABLING THE LOCKING AND LIGHTING SYSTEM. *TR

06/18/2013
Components: TIRES
Incident Date: 06/16/2013
Crash: No
Fire: No
Summary

WE PURCHASED A NEW 2011 FORD EDGE IN FEBRUARY OF 2011. WE HAD DRIVEN IT LESS THAN 41,000 MILES WHEN WE ENCOUNTERED A PROBLEM WITH ONE TIRE. AS WE WERE DRIVING WE WERE ALERTED THAT THE AIR PRESSURE WAS LOW ON OUR TIRE. WE ADDED AIR AND HAD DRIVEN LESS THAN 10 MILES WHEN THE LOW AIR PRESSURE WARNING CAME ON AGAIN. WE DROVE TO WALMART TO GET THE TIRE REPAIRED. IT HAD A SPLIT ON THE INSIDE OF THE TIRE, NEAR THE LETTERING. THE SPLIT WAS NOT ALONG THE CURVE OF THE TIRE, IT IS AN "UP AND DOWN" TEAR. WE WERE TOLD THEY COULD NOT REPAIR THE TIRE BECAUSE OF WHERE THE SPLIT HAD OCCURRED. LIKE I SAID, IT WAS ON THE INSIDE OF THE TIRE, SO IT COULD NOT HAVE BEEN DAMAGED BY HITTING A CURB OR SOMETHING HITTING IT. THE TIRES HAVE VERY LITTLE WEAR ON THEM, BUT WE REPLACED ALL OF THEM ANYWAY. WE FEEL THIS TIRE WAS FAULTY AND WE WOULD REGRET NOT REPLACING THEM IF ONE WOULD BLOW OUT AND CAUSE A DEADLY ACCIDENT. WE KEPT THE TIRES IN CASE THERE IS A RECALL ON THEM. THIS WAS DEFINITELY NOT NORMAL WEAR AND TEAR! IF I WERE A TIRE MANUFACTURER, I WOULD DEFINITELY BE CHECKING ON THIS MATTER RIGHT NOW. AS I SAID, THE TIRES ARE THE MICHELIN LATITUDE TOUR, P245/60/18. THE OTHER NUMBERS FROM THE TIRE ARE AP4A DAMX 3110, WJ2B6A06-5868201. IF YOU NEED MORE INFORMATION, PLEASE CONTACT US. *TR

06/11/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. *TR

06/10/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/09/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 48 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE WRENCH WARNING ICON ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED ONCE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. THE VIN WAS UNAVAILABLE.

06/05/2013
Components: ENGINE
Incident Date: 05/16/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL APPROXIMATELY 55 MPH, THE ENGINE STALLED WITH A WARNING SYMBOL ALERT DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS COASTED OFF OF THE ROADWAY AND INTO A GRASSY AREA. THE ENGINE WAS RESTARTED AFTER FIVE MINUTES AND RESUMED NORMALLY. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.

06/02/2013
Components: POWER TRAIN
Incident Date: 02/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC0BB******
Summary

I PURCHASED THIS CERTIFIED PRE OWNED 2011 FORD EDGE AND 3000 MILES INTO OWNING IT THE DRIVE TRAIN HAS REPEATEDLY SLIPPED AND WHEN IT ENGAGES IT SLAMS. THIS SEEMS TO HAPPEN AT ANY TIME MOSTLY FROM AFTER STOPPING AND SOMETIMES AS THE CAR IS JUST DRIVING AT LOW SPEEDS. I`M TAKING IT IN FOR THIS SOON BUT FROM THESE OTHER POSTINGS I DON`T FEEL SO GOOD ABOUT WHAT TO EXPECT. *TR

05/31/2013
Components: POWER TRAIN
Incident Date: 03/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

ON MARCH 9, 2013 WHILE DRIVING 40 MILES PER HOUR, THE VEHICLE JERKED AS IF I HAD HIT OR BEEN HIT BY SOMETHING, PULLED OVER INTO A PARKING LOT, GOT OUT LOOKED UNDER MY VEHICLE WALKED AROUND AND DIDN'T HIT ANYTHING, MY MOTOR DIDN'T COME OUT, DIDN'T GET HIT BY ANOTHER VEHICLE, NO BLOWOUT TIRES, GOT BACK IN MY VEHICLE AND DROVE HOME WITH NO OTHER ISSUES (WOW). THEN ON MARCH 31, 2013 WHILE DRIVING HOME FROM AN OUT OF TOWN TRIP, ALMOST HOME, ON THE INTERSTATE DRIVING 75 MILES PER HOUR THE VEHICLE JERKED AGAIN LIKE IT DID THAT DAY ON MARCH 9, MY HUSBAND WAS IN THE PASSENGER SEAT WITH HIS EYES CLOSED AND SAT STRAIGHT UP AND ASKED ME IF WE HAD BEEN HIT. EXPLAINED TO HIM THIS IS EXACTLY THE SAME THING THAT HAPPENED TO ME A FEW WEEKS AGO. TOOK IT BACK IN AND OF COURSE THE DEALERSHIP COULD NOT REPLICATE SO A RECORDER WAS INSTALLED. ON MAY 24, 2013 THIS HAPPENED AGAIN I PUSHED THE BUTTON ON THE RECORD AND NOW MY EDGE IS BACK IN THE SHOP. I HAVE BEEN READING BLOGS ON FORD FORUM, APPARENTLY THIS PROBLEM HAS BEEN GOING SINCE 2007. IF MY VEHICLE DECIDES TO STALL WHILE THIS IS OCCURRING I'M IN DEEP TROUBLE I'LL BE REAR ENDED AND FORD MOTOR WILL HAVE A LAW SUIT ON THEIR HANDS. GLAD IT DIDN'T STALL OUT ON THE HIGHWAY BECAUSE I MAY NOT BE HERE TODAY. *TR

05/22/2013
Components: ENGINE
Incident Date: 01/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

TRAVELING ON INTERSTATE HIGHWAY THE ENGINE SHUT DOWN AND A WRENCH WARNING SYMBOL APPEARED ON DASH BOARD. TURNED OFF CAR AND RESTARTED ALL CLEARED. TOOK TO DEALER AND THEY COULD FIND NOTHING ON COMPUTER. HAPPEN AGAIN ON TRIP TO FLORIDA AND TWICE MORE BACK AT HOME. DEALER AGAIN CHECK AND SAID COULD FIND NOTHING. THERE IS DEFINITELY SOMETHING GOING WRONG AND IT A SERIOUS HAZARD WHEN YOU ARE TRAVELING AT INTERSTATE SPEED AND THE CAR ENGINE, POWER STEERING, AND BRAKES STOP WORKING. CAR GOES INTO CREEP MODE UNTIL YOU STOP TURN OFF ENGINE AND RESTART. *TR

05/20/2013
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

DRIVER DOOR AJAR LIGHT WILL NOT SHUT OFF BUT DOOR IS CLOSE PROPERLY. *TR

05/17/2013
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 04/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

2011 FORD EDGE, I AM THE FIRST OWNER AND BOUGHT THIS CAR NEW. AT APPROX 2000 MILES AFTER THE 36K MILE WARRANTY EXPIRED THE DRIVERS DOOR LATCH SWITCH IS MESSED UP. THE DOOR WILL BE SHUTAND THE SYSTEM STILL SHOWS IT AJAR WHICH CAUSES THE INTERIOR LIGHT TO STAY ON FOR 5 PLUS MINUTES. EVEN WHILE DRIVING THE DOOR CLOSED AND NO WARNINGS THE SWITCH WILL MALFUNCTION AT NIGHT AND CAUSE THE INTERIOR (WHITE) LIGHTS TO COME ON. THIS IS A HAZZARD AT NIGHT (SAFETY)!!!! I HAVE CONTACTED THE LOCAL FORD AND THEY GIVE ME THE RUN AROUND AND DO NOT WANT TO COVER THEIR DEFECT!! THERE ARE MORE THAN 7 DOCUMENTED CASES ON HERE AND EVEN MY SERVICE ADVISOR SAID THAT THESE YEAR AND MODEL ARE NOTORIUS FOR THIS PROBLEM BUT FORD DOES NOT COVER! SERVICE MANAGER SAID HE HAS NEVER HEARD OF IT (BS). BOTTOM LINE.... IF YOU WILL NOT COVER YOUR PRODUCT I WILL NOT BUY YOUR CHEAP PRODUCT!! LOOKS LIKE TOYOTA WILL GET MY BUSINESS FROM NOW ON SINCE THEY COVER THEIR PRODUCT !! THIS IS A SAFETY ISSUE ESPECIALLY FOR NIGHT DRIVING AND BATTERY LIFE (STRANDED ON ROAD). *TR

05/08/2013
Components: STRUCTURE
Incident Date: 04/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR FAILED TO CLOSE AND LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LATCH WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 53,000. *TR

05/07/2013
Components: AIR BAGS,STRUCTURE
Incident Date: 05/05/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK3GC9BB******
Summary

I WAS REAR-ENDED AT A PEDESTRIAN CROSSWALK BY A TEEN TEXTING ON HIS SMARTPHONE WHILE DRIVING AT THE SPEED OF ABOUT 40MPH. THE IMPACT CAUSED ME TO SMASH INTO ANOTHER CAR IN FRONT OF ME. I WASN'T INJURED BECAUSE I BRACED MYSELF FOR IMPACT LOOKING UP THROUGH MY MIRRORS. THE AIRBAG LIGHT CAME ON AS IF THEY AIRBAGS WERE ABOUT TO DEPLOY ON THE DASH BOARD BUT THEY SIMPLY DIDN'T DEPLOY. WHEN I WAS DRIVING HOME THE CAR STARTED SHAKING AS IF THE AIRBAGS MIGHT POP OUT IF I HIT A BUMP IN THE ROAD. THE CAR IS NOW PARKED AND WILL REMAIN PARKED UNTIL THIS ISSUE IS FULLY RESOLVED.. NO MORE FORD CARS FOR ME! *TR

05/07/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 02/04/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS DETERMINED THAT THE THROTTLE BODY VALVE NEEDED TO BE REPLACED AND THE FUEL SYSTEM NEEDED TO BE CLEANED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 44,000. *TR

05/06/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AT THE TIME OF THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS DETERMINED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE FAILURE OF THE THROTTLE BODY CAUSED FUEL TO BE CUT OFF FROM THE ENGINE. THE CONTACT STATED THAT THE THROTTLE BODY WAS CLEANED. THE FAILURE AND CURRENT THE MILEAGE WAS 44,905. *TR

05/02/2013
Components: ELECTRICAL SYSTEM
Incident Date: 04/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM. AS A RESULT, AN ELECTRICAL SHORT DEVELOPED AND THE BODY CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS THEN INFORMED OF A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN NUMBER: 11V128000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED BUT STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGE WAS 47,000.

04/27/2013
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

DOOR AJAR WARNING LIGHT -THE DRIVERS DOOR AJAR WARNING WILL POP ON WHILE DRIVING TURNING ON THE INTERIOR LIGHTS. ESPECIALLY DANGEROUS AT NIGHT. MULTIPLE REPORTS OF THIS SAME ISSUE WITH THE DRIVERS DOOR LATCH SPECIFICALLY ON 2011 FORD EDGES. EXTREMELY DANGEROUS. ALSO THE LIGHT WILL NOT GO OFF WHEN THE CAR IS PARKED AND THAT CAUSES THE BATTERY TO RUN DOWN BECAUSE IT WILL STAY ON AT LEASE 5 MINUTES AFTER THE CAR IS PARKED, THE DOOR IS CLOSED AND THE KEY IS REMOVED. *TR

04/26/2013
Components: SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 04/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC5BB******
Summary

I PURCHASED A CERTIFIED USED 2011 FORD EDGE IN JANUARY 2013. SHORTLY THEREAFTER, I STARTED NOTICING SOME MAJOR ISSUES. 1) THE TRANSMISSION WHINES AT LOW SPEEDS, UNTIL I ACCELERATE & IT SHIFTS UP A FEW GEARS. I HAVE ALSO HAD IT SLIP & CLUNK WHILE SHIFTING GEARS 2) THERE IS A LOUD POPPING FROM THE FRONT END, PASSENGER SIDE, WHEN I AM TURNING, ESPECIALLY IN & OUT OF PARKING SPOTS 3) THERE IS A WHISTLE COMING FROM UNDER THE SUV, BETWEEN THE DRIVER SIDE DOORS & IT DOES IT IN ACCESSORY MODE OR WHEN THE SUV IS RUNNING. I HAVE NOW HAD IT BACK AT THE DEALER FOR THE 3RD TIME & THEY ARE WORKING WITH FORD ON DIAGNOSING THE ISSUES. IT IS VERY DISHEARTENING TO SPEND SO MUCH MONEY FOR A VEHICLE & HAVE SUCH ISSUES. THANKFULLY IT IS CERTIFIED & UNDER WARRANTY. THE DEALERSHIP HAS BEEN GOOD ABOUT GETTING ME A LOANER VEHICLE TOO. BUT I ALMOST AM READY TO ASK THEM TO TRADE ME OUT OF IT, BECAUSE I AM SICK OF DEALING WITH THE ISSUES. IT IS EMBARRASSING TO HAVE SUCH A NICE LOOKING "NEW" VEHICLE & WHEN PEOPLE RIDE WITH ME, THEY NOTICE ALL THE THINGS WRONG & SAY I GOT A BAD DEAL. *TR

04/23/2013
Components: INTERIOR LIGHTING
Incident Date: 02/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE INTERIOR LIGHT REMAINED ILLUMINATED AFTER THE VEHICLE WAS TURNED OFF AND LOCKED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT INSPECTED BECAUSE THE DEALER STATED THAT THERE WAS NOT A RECALL FOR THE VEHICLE. THE CONTACT STATED THAT THE DOOR HAD TO BE CLOSED FOUR OR FIVE TIMES BEFORE THE INTERIOR LIGHT SHUT OFF. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 41,000. *TR

04/17/2013
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

2011 FORD EDGE THE DRIVER SIDE DOOR AJAR SENSOR STARTED INTERMITTENTLY AND NOW PERMANENTLY MALFUNCTIONSAND WARNING LIGHT ILLUMINATES. THIS CAUSES THE AUTOMATIC DOOR LOCKS TO MALFUNCTIONAND THE DOORS TO UNLOCK. ADDITIONALYTHE INTERIOR DOME LIGHT STAYS ONFOR EXTENDED TIMES THE INABILITY TO LOCK THE DOORS OR FOR THE DOORS TO STAY LOCKED IS A SAFTY ISSUE, THE DOME LIGHT OBSCURES VISION AT NIGHT WHICH IS ANOTHER SAFETY ISSUE. I AND THOUSANDS OF FORD EDGE OWNERS WOULD APPRECIATE FORD MOTER COMPANY TAKEING RESPONSIBILITY FOR THIS FACTORY DEFECT AND SAFETY HAZARD. THIS IS NOT A FACTORY WARRANTY ISSUE FORD IS AWARE OF THIS PROBLEM BUT REFUSES TO FIX. I HAVE SEARCHED THE WORLDWIDENET AND FOUND THIS TO BE A PROBLEM WIT MANY FORD MODELS. PLEASE ADDRESS THIS ISSUE ASAP BEFOR SOMEONE IS MAMED OR HAS THER LIFE TAKEN. THANK

03/28/2013
Components: POWER TRAIN
Incident Date: 12/01/2011
Crash: No
Fire: No
Summary

THE CAR REPEATEDLY HAS TRANSMISSION ISSUES WHEN SLOWING THEN ACCELERATING FROM AROUND 20 MPH. THE TRANSMISSION/POWER STOPS MOMENTARILY THEN IT SHIFTS WITH A VERY HARD JERKING SENSATION AND A LOUD THUD. I FEEL THIS ISSUE WILL EVENTUALLY PUT ME AND MY FAMILY IN DANGER. *TR

03/04/2013
Components: POWER TRAIN,ENGINE
Incident Date: 11/26/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK3J4BBA******
Summary

I HAD BEEN HAVING ON-GOING ISSUES WITH ENGINE SURGING, STALLING AND GEAR "SKIPPING" SINCE I FIRST PURCHASED THE VEHICLE IN DECEMBER 2010, WHICH I HAD REPORTED TO THE DEALERSHIP AND ABOUT WHICH I WAS IN THE MIDST OF LEMON LAW PROCEEDINGS UNDER GA LEMON LAW. THEY ARE BEST DESCRIBED AS SIMILAR IN NATURE TO THOSE REPORTED IN THE NHTSA INVESTIGATION HERE: HTTP://WWW.USATODAY.COM/STORY/MONEY/CARS/2013/02/25/PROBE-FORD-CARS-SUVS-STALLING/1945799/ AT TIMES, THE ENGINE WOULD CUT OUT AT HIGH SPEEDS AND I'D BE STUCK IN "LIMP MODE". OTHER TIMES THE TRANSMISSION WOULD SLIP, THEN SURGE, MAKING IT FEEL AS IF I WERE HIT FROM BEHIND BY ANOTHER VEHICLE. STILL OTHER TIMES, IT MIGHT STALL OUT AT SLOW SPEEDS (I.E. WHILE MAKING A TURN, ETC.), LEAVING ME STUCK IN AN INTERSECTION AND VULNERABLE TO BEING HIT BY ONCOMING TRAFFIC. FORD HAD ATTEMPTED MULTIPLE TIMES TO FIX THIS PROBLEM, BUT IT KEPT RECURRING, EVEN AFTER MANY PARTS WERE REBUILT OR REPLACED. FINALLY, THE UNRESOLVED ISSUE CULMINATED IN AN ACCIDENT ON 11/26/12. I WAS COMING OFF ON A HIGHWAY EXIST RAMP AND THE ENGINE "SKIPPED" AND SURGED, PROPELLING ME INTO THE REAR OF THE CAR IN FRONT OF ME. NO ONE WAS TREATED FOR INJURY AT THE TIME OF THE CRASH, BUT THE DRIVER OF THE OTHER CAR DID REPORT INJURY AFTER THE CRASH. MY ISSUE IS STILL UNRESOLVED BY FORD. THEY CLAIM THEY CAN'T DUPLICATE THE ISSUE AND HAVE MADE NO ATTEMPTS TO GET ME OUT OF THIS VEHICLE, WHICH I AM STUCK DRIVING UNTIL I CAN COMPLETE THE LENGTHY LEMON LAW PROCESS. I FEAR FOR MY LIFE EVERY DAY THAT I HAVE TO DRIVE IT AND AM AFRAID TO TRANSPORT MY CHILDREN IN IT. THANK YOU FOR THE OPPORTUNITY TO SUBMIT MY CLAIM. *TR

02/20/2013
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 12/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC2BB******
Summary

DOOR AJAR WARNING LIGHT WILL NOT GO AWAY WHEN CLOSING THE DRIVERS DOOR AND OCCASIONALLY POPS ON WHILE DRIVING TURNING ON THE INTERIOR LIGHTS. ESPECIALLY DANGEROUS AT NIGHT. MULTIPLE REPORTS OF THIS SAME ISSUE WITH THE DRIVERS DOOR LATCH SPECIFICALLY ON 2011 FORD EDGES. IN ORDER FOR THE DOOR TO CLOSE AND NOT HAVE THE DOOR AJAR WARNING LIGHT COME ON THE DRIVER MUST LOOSEN THE LATCH BEFORE CLOSING THE DOOR. EVEN IF ONE DOES THIS, IT DOES NOT GUARANTEE THAT IT WOULD NOT POP ON WHILE DRIVING. EXTREMELY DANGEROUS. *TR

02/19/2013
Components: EXTERIOR LIGHTING
Incident Date: 05/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE HEADLIGHT ASSEMBLY HAD A BLACK LENS THAT CAUSED THE LOW BEAM HEADLIGHT NOT TO PROVIDE ADEQUATE LIGHTING WHEN DRIVING IN RURAL AREAS. THE DEALER ADJUSTED THE LOW BEAM HEADLIGHT TO ILLUMINATE HIGHER HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE LOW BEAM HEADLIGHT WAS RESET BACK TO FACTORY SPECIFICATIONS AND THE CONTACT WAS ADVISED THAT THERE WAS NOTHING ELSE THEY COULD DO TO CORRECT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 28,000.

02/19/2013
Components: SERVICE BRAKES
Incident Date: 02/12/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE BRAKES. A PRIVATE MECHANIC INSPECTED THE VEHICLE AND ADVISED THAT THE REAR PASSENGER'S SIDE INTERIOR BRAKE PADS DID NOT HAVE ANY PADDING AND PENETRATED THE ROTORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT BOTH REAR ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 51,000. THE VIN WAS NOT AVAILABLE.

02/12/2013
Components: POWER TRAIN,ENGINE
Incident Date: 02/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8BB******
Summary

AS I WAS LEAVING WORK AND PULLED OUT OF THE PARKING LOT ONTO THE MAIN ROAD AND MY CAR STALLED AFTER REACHING APPROX 10-15 MPH INDICATING ME TO "SEE MANUAL" WITH A WRENCH ON THE SCREEN THEN FLASHING "CHECK ENGINE OIL PRESSURE". AS I CAME TO A COMPLETE STOP MY EDGE BEGAN TO SHAKE VIOLENTLY AND THE RPM'S BEGAN TO JUMP UP AND DOWN FRANTICALLY. I THEN TURNED MY EDGE OFF FOR 30 SECONDS. WHEN I RESTARTED IT, IT STARTED WITHOUT ISSUE AND IDLED FINE. I WAS ABLE TO BACK IT UP AND DRIVE IT UNDER 10 MPH TO PARK IT OVER NIGHT. THE FOLLOWING DAY (TODAY) WHEN I WENT TO TAKE IT TO THE DEALERSHIP THE SAME THING HAPPENED EXCEPT THIS TIME AROUND ONLY THE "SEE MANUAL" INDICATOR FLASHED AND I HAD TO HAVE IT TOWED TO THE LOCAL FORD DEALERSHIP FOR SERVICING. STILL NO WORD ON WHAT IT COULD POSSIBLY BE. I CHECKED THE OIL LEVEL, IT WAS NORMAL AND HAVE BEEN HAVING IT SERVICED EVERY 3,000 MILES. *TR

02/08/2013
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 02/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

I PULLED INTO A PARKING SPACE. FELT THE CAR MOVE FORWARD. IMMEDIATELY TURNED THE STEERING WHEEL TO AVOID THE CAR DIRECTLY PARKED IN FRONT OF ME. ACCELERATING TO 25-30 MILES PER HOUR AND NOT KNOWING WHAT WAS HAPPENING, STEERED THE CAR UP THE PARKING LANE INTO A SNOW-COVERED FIELD, CIRCLED AND CAME BACK INTO ANOTHER ROW OF THE PARKING LOT. I HAD MY FOOT ON THE BRAKES THE WHOLE TIME. WHEN I GOT TO THE END OF THAT ROW AND REALIZED I HAD NO BRAKES, FINALLY THREW IT IN PARK. THE CAR STOPPED, GEARS GRINDING. THE VEHICLE MAINTAINED THE SAME SPEED THE WHOLE TIME. IF THERE WOULD HAVE BEEN PEOPLE OR OTHER CAR MOVEMENT AT THE TIME, I DON'T KNOW WHAT WOULD HAVE HAPPENED. FORD INSPECTED THE VEHICLE AND FOUND NOTHING. *TR

01/29/2013
Components: ELECTRICAL SYSTEM
Incident Date: 11/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC7BB******
Summary

2011 FORD EDGE THE DRIVER SIDE DOOR AJAR SENSOR INTERMITTENTLY MALFUNCTIONS AND WARNING LIGHT ILLUMINATES. THIS CAUSES THE AUTOMATIC DOOR LOCKS TO MALFUNCTION AND THE DOORS TO UNLOCK. ADDITIONALLY THE INTERIOR DOME LIGHTS STAYS ON FOR EXTENDED TIMES THE INABILITY TO LOCK THE DONORS OR FOR THE DOORS TO STAY LOCKED IS A SAFETY ISSUE. I WOULD LIKE FORD TO ACCEPT RESPONSIBILITY FOR THIS PROBLEM. I PAID FOR THIS REPAIR AS THE VEHICLE WAS NO LONGER UNDER WARRANTY. THIS HOWEVER IS A QUALITY AND SAFETY ISSUE AND HAS NOTHING DO WITH HOW THE VEHICLE WAS USED OR MAINTAINED. *TR

01/28/2013
Components: POWER TRAIN
Incident Date: 01/28/2013
Crash: No
Fire: No
Summary

I OWN A 2011 FORD EDGE WITH 39,000 MILES ON IT. THREE DAYS AGO I WAS DRIVING ON A RELATIVELY BUSY ROAD GOING 65 MPH WHEN ALL OF A SUDDEN MY EDGE SEEMED LIKE IT LOST ALL POWER TO IT. THE "SEE MANUAL" WITH A WRENCH SCREEN CAME UP ON MY DASHBOARD, AS MY CAR SLOWLY BEGAN TO STOP. UPON STOPPING IT BEGAN TO SHAKE AND RUMBLE VIOLENTLY. I PUT THE CAR IN PARK, AND BACK INTO DRIVE TO START DRIVING AGAIN. WHEN I PUSHED THE GAS PEDAL NOTHING WOULD HAPPEN. THE RPM'S WOULD NOT EVEN MOVE. I TURNED THE CAR OFF, AND WHEN I TURNED IT BACK ON IT ROLLED OVER A COUPLE TIMES BEFORE IT ACTUALLY STARTED. THEN IT ACTED LIKE NOTHING HAPPENED. THEN TODAY (01/28/2013) I WAS TURNING IN THE MIDDLE OF AN INTERSECTION AND IT HAPPENED AGAIN. I WASN'T EVEN GOING 20 MPH THIS TIME. I HAD TO COAST ONTO THE TURNING LATE OF THE OPPOSITE DIRECTION AFTER TRYING TO AVOID BEING HIT BY A COUPLE SEMI'S. I TOOK IT TO AUTOZONE WHERE THEY TESTED IT, NOTHING SEEMED TO BE WRONG WITH IT. THEY EVEN CHECKED UNDER THE HOOD. ON THE WAY HOME, 20 MINUTES LATER IT HAPPENED ON THE SAME BUSY HIGHWAY. ONCE AGAIN, I WAS ALMOST INVOLVED IN A COUPLE ACCIDENTS. I HAVE TRIED LOOKING EVERYWHERE TO SEE WHERE THERE IS A SOLUTION BUT I CAN'T SEEM TO FIND ONE. I FEEL EXTREMELY UNSAFE DRIVING THIS VEHICLE, AND I ACTUALLY AM CONSIDERING TRADING IT IN. IT'S A DEATH TRAP, AND IT'S SAD TO SAY BECAUSE I LOVED MY EDGE SO MUCH. IF ANYONE HAS THE SOLUTION TO WHAT IS GOING ON, PLEASE TELL ME. I'M TIRED OF GETTING NO ANSWER. *TR

01/07/2013
Components: POWER TRAIN
Incident Date: 01/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

WHEN DRIVING BETWEEN 30 AND 35 MPH ON FAIRLY LEVEL TERRAIN BUT SOMEWHAT CURVY MY CAR WILL LUNG VIOLENTLY. FIRST TIME IT HAPPENED I PULLED OVER THINKING I HAD BEEN HIT IN THE BACK OF MY CAR. THIS HAS HAPPENED TWICE NOW. MARSHALL MIZE FORD DEALERSHIP SAYS THERE IS NOTHING THEY CAN DO UNLESS THEY CAN REPLICATE THE PROBLEM. THIS CAR HAS ONGOING ISSUES WITH THE TRANSMISSION. MY FIRST COMPLAINT WAS 1 MONTH AFTER I BOUGHT THE CAR. WHEN DRIVING APPROXIMATELY 57 MPH ON A DECLINE IF I EVERY SO SLIGHTLY TOUCH MY BRAKE PAD MY CAR WILL "SLAM" INTO A LOWER GEAR. I HAVE HAD TO BRING THE CAR TO A COMPLETE STOP TO GET IT TO GO BACK INTO NORMAL SHIFT MODE. ACTUALLY HAD A FORD ENGINEER RIDE WITH ME AND TELL ME THAT WAS "NORMAL". WHEN I PRESSED HIM "IT'S NORMAL TO HAVE TO COME TO A COMPLETE STOP TO GET MY CAR BACK INTO NORMAL SHIFT MODE" HE JUST SHRUGGED HIS SHOULDERS AND SAID THERE WAS NOTHING HE COULD DO FOR ME. I ACTUALLY HAD TO PULL OFF TO THE EMERGENCY LANE ONE MORNING BECAUSE ME CAR DID THIS AND A TRANSFER TRUCK ALSO MOST REARENDED ME. *TR

12/09/2012
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8BB******
Summary

TWO WEEKS AGO MY FORD EDGE LIMITED (2011), WHICH I HAD FOR LESS THAN 2 YEARS AND IT HAD ~21000MI, STARTED TO HAVE SERIOUS PROBLEMS. WHILE DRIVING ON ONE OF THE BUSIEST HIGHWAYS IN HOUSTON, THE ACCELERATION SUDDENLY DISAPPEARED (GAS PEDAL WENT LIMP) WHEN I WAS GOING 65-70MPH. THE CAR STILL HAD POWER AND I WAS ABLE TO BREAK AND STEER TO THE EMERGENCY LANE. WHILE DOING THAT, ALMOST GOT HIT FROM THE BACK TWICE. AFTER COMPLETE STOP AT EMERGENCY LANE, I RESTARTED THE CAR. IT STARTED FINE, AND I WAS ABLE TO GET HOME, THOUGH I WAS AFRAID TO TAKE A HIGHWAY. NEXT DAY, SAME PROBLEM HAPPENED TWICE, AND BOTH TIMES AT ABOUT THE SAME SPEED. THESE TIMES, HOWEVER, I FELT STRONG VIBRATIONS WHEN RESTARTING THE ENGINE. ALL OF THE TIMES, AN ORANGE WRENCH APPEARED ON THE DASHBOARD INDICATING POWER TRAIN PROBLEMS. AFTER THE SECOND TIME, A LIGHT INDICATING THAT ENGINE NEEDS TO BE SERVICED SOON ALSO APPEARED. THIS LIGHT TURNED OFF ON ITS OWN COUPLE DAYS LATER. I HAD PLENTY OF PROBLEMS WITH THIS CAR BEFORE. THIS WAS THE LAST POINT WHEN MY PATIENCE WITH THIS CAR HAD ENDED. BESIDES, I COULD GET INTO A SERIOUS ACCIDENT. LUCKILY, ALL OF THE TIMES I WAS DRIVING AFTER THE RUSH HOUR AND TRAFFIC WAS NOT TOO BAD. OTHERWISE, I WOULD BE DEFINITELY BE HIT BY SOMEONE. IN ANY CASE, I BROUGHT THE CAR TO THE DEALERSHIP AND TRADED IT IN. NO WONDER, I WAS TOLD IN THE DEALERSHIP THAT THEY ARE NOT AWARE OF ANY PROBLEMS LIKE THIS AND OFFERED SERVICING THE CAR. I REFUSED IT, BECAUSE OF MULTIPLE PROBLEMS I HAD WITH THIS CAR BEFORE AND JUST DIDN'T WANT TO KEEP IT ANYMORE. FORD DEFINITELY NEEDS TO RECALL 2011 FORD EDGE WITH SUCH PROBLEMS. I WILL CALL THEM AND COMPLAINT TO THEM AS WELL. FOR NOW, I WOULD RECOMMEND PEOPLE NOT TO BUY 2011 FORD EDGE AS IT HAS SO MANY ISSUES, ESPECIALLY WITH ELECTRICAL WIRING/COMPONENTS AND SYNC. THIS WAS THE MOST EXPENSIVE AND MOST UNRELIABLE CAR I'VE EVER HAD. *TR

11/20/2012
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 11/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

MY DOOR LOCKS ON THE DRIVER'S SIDE OF MY 2011 FORD EDGE LIMITED MODEL ARE MALFUNCTIONING. WHEN YOU TRY TO UNLOCK THE DOOR EITHER WITH THE TOUCH DOOR SENSORS OR THE REMOTE, THE LOCKS SOUNDS LIKE A MACHINE GUN. ALSO, SOMETIMES THE DOOR WILL NOT LOCK. WHEN FORD WENT IN TO REPLACE THE LOCKING MECHANISM, THEY FOUND OUT MY DRIVER'S SIDE WINDOW IS STARTING TO CRACK FROM THE BOTTOM UP, SO THEY HAVE HAD MY CAR AT LEAST A WEEK NOW WAITING ON THE GLASS, WHICH IS APPARENTLY AN ISSUE THAT IS OCCURRING ON ALL OF THESE FORD EDGE VEHICLES. *TR

11/20/2012
Components: UNKNOWN OR OTHER
Incident Date: 10/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

MY DOOR SENSOR LIGHT WILL NOT TURN OFF, WHICH IS KEEPING MY VEHICLE FROM LOCKING. THE MALFUNCTION IS WITH THE DRIVER'S SIDE OF MY 2011 FORD EDGE LIMITED MODEL. SOMETIMES YOU COULD SHOULD THE DOOR 20 TIMES IN A ROW AND THE DOOR STILL WOULD NOT LOCK. COLD TEMPERATURES SEEM TO EFFECT THE SENSOR MORE THAN A WARM DAY. FORD DID REPLACE MY SENSOR ON MY VEHICLE. *TR

10/31/2012
Components: ELECTRICAL SYSTEM
Incident Date: 06/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE PARKED THE CONTACT NOTICED THE SYNC TECHNOLOGY ON THE TOUCH SCREEN WAS NOT FUNCTIONING PROPERLY AFFECTING THE AIR CONDITIONER, RADIO, CELL PHONE SYNC, AND NAVIGATION SYSTEM. THE CONTACT STATED HE WAS CONSTANTLY DISTRACTED AND LOOKING AWAY FROM THE ROAD TO CANCEL OR SWITCH FUNCTIONS ON THE SCREEN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING FOURTEEN DIFFERENT TIMES. THE TECHNICIAN PERFORMED VARIOUS SOFTWARE UPDATES AND REPLACED THE COMPUTER THREE DIFFERENT TIMES BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200.

10/08/2012
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/04/2012
Crash: No
Fire: No
Summary

THE THROTTLE BODY FAILED WHILE I WAS DRIVING ABOUT 65 MILES PER HOUR ON INTERSTATE 65. THIS FAIL HAPPENED AT AN EXTREMELY BUSY PORTION OF I-65 AS YOU LEAVE INDIANA AND CROSS INTO LOUISVILLE, KY. LUCKILY, THE TIME OF DAY WAS APPROXIMATELY 1:30 P.M. SO TRAFFIC WAS RATHER LIGHT. IF THIS HAD HAPPENED DURING RUSH HOUR, I WOULD NOT HAVE BEEN ABLE TO GET MY CAR OFF THE INTERSTATE AND OVER TO AN EMERGENCY LANE. WHO KNOWS WHAT THAT RESULT WOULD HAVE BEEN - A HORRIBLE CRASH - POSSIBLY DEATH. FORD REALLY NEEDS TO STEP UP AND RECALL THE THROTTLE BODY PART. AS I HAVE RESEARCHED THIS ON THE INTERNET, I SEE MANY INSTANCES WHERE FORD APPEARS TO HAVE SEVERAL MODELS (OLD AND NEW) THAT ARE EXPERIENCING FAILED THROTTLE BODY COMPONENTS. THIS IS UNACCEPTABLE AND WILL SURELY CAUSE ADDITIONAL FATALITIES (THEY HAVE ALREADY HAD ONE FATALITY DUE TO THIS PART FAILURE). *TR

10/03/2012
Components: POWER TRAIN,ENGINE
Incident Date: 09/28/2012
Crash: No
Fire: No
Summary

I WAS DRIVING WITH MY TWO CHILDREN ON THE HIGHWAY GOING 65 MILES PER HOUR/AVERAGE SPEED LIMIT WHEN ALL OF A SUDDEN MY CAR ACCELERATION WENT LIMP AND THE CAR ENGINE STALLED. THE ACCELERATOR PEDAL NO LONGER WORKED AND A LITTLE ORANGE WRENCH FLASHED IN THE DIGITAL DASH. THERE WAS NO WARNING. I PUT ON MY HAZARDS. SHUT OFF THE AR, THEN RESTARTED AND IT WAS FINE. THIS HAPPENED TWO MORE TIMES. FORD DEALERSHIP CAN'T FIND ANYTHING WRONG WITH THE VEHICLE AND CAN'T "RECREATE" THE PROBLEM. I LOOKED ONLINE AND THERE ARE CONSUMER COMPLAINTS ALL OVER USER GROUP WEBSITES COMPLAINING OF THIS PROBLEM BUT WHEN I CALL FORD CUSTOMER CARE THEY SAY THAT "NO ONE HAS EVER FILED THIS COMPLAINT WITH THEM". CALL FORD. BLOW UP THEIR HOTLINES AND IF YOU ARE HAVING THIS PROBLEM GET THE WORD OUT TO THEM AND EVERYONE ELSE INCLUDING CONSUMER AFFAIRS, BBB AND MORE. SOMEONE IS GOING TO GET KILLED. IT'S SO DANGEROUS AND CLEARLY A MANUFACTURE DEFECT THAT THEY WILL NOT ACKNOWLEDGE BECAUSE THEY DON'T' KNOW WHAT IT IS. *TR

09/19/2012
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/15/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK4KC7BB******
Summary

I ATTEMPTED TO PARK BEHIND A PARKED VEHICLE. I BACKED OUT OF A DRIVEWAY APPROX 60' FROM THE PARKED CAR AND WHEN I PUT THE CAR IN DRIVE THE ENGINE STARTED TO RACE & REV VERY QUICKLY (6 - 7 RPM) LIKE THE ACCELERATOR WAS STUCK. THE CAR RACED FORWARD AND WOULD NOT STOP UNTIL IT HIT THE PARKED VEHICLE. I TRIED TO BRAKE IMMEDIATELY BUT THE CAR CONTINUED TO MOVE FORWARD. I APPLIED BOTH FEET WITH MORE PRESSURE ON THE BRAKE AND THE CAR WOULD NOT STOP. THE ONLY THING THAT FINALLY STOPPED THE CAR WAS THE PARKED CAR IN FRONT OF ME. MY HUSBAND WAS THE PASSENGER AND CAN VERIFY THE FACTS. ANOTHER PERSON (FEMALE) WHO LIVES AT THE HOUSE NEXT TO THE PARKED VEHICLE ALSO CAME OUT TO VERIFY THAT SHE HEARD A CAR'S ENGINE RACING/REVVING UP BEFORE THE ACTUAL IMPACT. THERE WERE OTHERS IN THE YARD (GRADUATION PARTY) ACROSS THE STREET THAT ALSO HEARD THE REVVING/RACING ENGINE BEFORE THEY HEARD THE IMPACT/CRASH. THERE WAS NO FAULT OF MINE THAT THIS CAR HAD A MIND OF IT'S OWN AND PROCEEDED TO ACCELERATE FORWARD AND THE BRAKES COULD NOT STOP IT FROM HITTING A PARKED CAR. I AM JUST GLAD THAT WE WERE NOT INJURED AND THAT NO ONE ELSE WAS HURT OR KILLED. *TR

09/17/2012
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GCXBB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE LIFT-GATE LOCK MALFUNCTIONED. AS A RESULT, ALL OF THE LIGHTS IN THE VEHICLE WERE ERRONEOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS 39,000.

08/27/2012
Components: POWER TRAIN
Incident Date: 08/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4BB******
Summary

DRIVING AT HIGHWAY SPEED, ENGINE SHUTDOWN AND VEHICLE HAD IMMEDIATE LOSS OF POWER. NO VISIBLE ALERT FOR SURROUNDING TRAFFIC TO AVOID COLLISION. ENGINE DID NOT TURN OFF, BUT ACCELERATION WAS NOT POSSIBLE. I TURNED THE CAR COMPLETELY OFF, WAITED A FEW MINUTES, RESTARTED, AND WAS ABLE TO PROCEED AT NORMAL SPEED ONTO THE INTERSTATE BEFORE IT OCCURRED AGAIN. DEALERSHIP THOUGHT THEY HAD IT FIXED ON MONDAY. THEY SAID IT WAS A COMPUTER COMMUNICATION ISSUE AND THEY RESET IT. THEIR TEST DRIVER HAD TO BE TOWED BACK TO THE SHOP. NEXT DAY, THEY REPEATED YESTERDAY'S FIX, TOLD ME TO PICK IT UP. I HAD A FRIEND DRIVE IT, WHILE I FOLLOWED. WE MADE IT 5 MILES BEFORE IT SHUT DOWN ON THE INTERSTATE DURING RUSH HOUR TRAFFIC. I USED MY TRUCK TO BLOCK TRAFFIC SO WE COULD MAKE IT TO THE MEDIAN. DEALERSHIP HAD IT TOWED BACK. ONE WEEK LATER, THE DEALER SAYS IT'S THE THROTTLE BODY, BUT ARE NOT CONFIDENT IT IS SAFE TO RELEASE, AND ARE NOT POSITIVE THAT'S THE PROBLEM. I HAVE READ MANY BLOGS ON FORD'S COMPUTER OR FUEL RELATED ISSUES THAT APPEAR SIMILAR, YET WITH SLIGHTLY DIFFERENT DIAGNOSIS. MY CONCERN IS SAFETY. I AM LOOKING FOR A SAFE VEHICLE I CAN TRADE WITH CONFIDENCE THAT IT WILL NOT CAUSE THE NEXT OWNER TO CRASH. *TR

08/22/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 06/23/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK4JCXBB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 1 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION AND THEN CRASHED INTO A TREE. THE DRIVER SUSTAINED INJURY TO THE SHOULDER. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND REPAIRED FOR THE EXTERIOR BODY DAMAGES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

08/16/2012
Components: ELECTRICAL SYSTEM
Incident Date: 01/27/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5BB******
Summary

I PURCHASED MY 2011 FORD EDGE IN DECEMBER OF 2010 AND HAVE NOT HAD A DAY WHEN THERE HASN'T BEEN A PROBLEM WITH WITH EITHER THE SYNC OR SIRIUS SYSTEM. I HAVE HAD MY AUTO SERVICED SIX SEPARATE TIMES AND STILL HAVE ISSUES. AMONG THESE SIX VISITS, FOUR INVOLVED EITHER RECALLS OR "FULL FLASH REPROGRAMS," IN ADDITION TO THE MAJOR SOFTWARE UPDATE WITH THE USB FORD SENT OUT. CURRENTLY MY RADIO SUDDENLY SWITCHES BANDS, OR PRESETS MALFUNCTION, AND MY RADIO WON'T TURN OFF WITHOUT A COMPLICATED SERIES OF SCREEN ADJUSTMENTS. ALSO WHEN THIS HAPPENS MY MEMORY SEAT FUNCTION IS DISABLED AND NO LONGER WORKS. I CONSIDER THESE PROBLEMS NOT MERELY COSMETIC, BUT FUNCTIONAL SAFETY ISSUES SINCE THE SERVICE DEPARTMENT CANNOT FIGURE OUT HOW THE RADIO/SYNC ISSUES AFFECT THE MEMORY SEAT FUNCTION AND THUS COULD ULTIMATELY AFFECT A MORE CRITICAL AUTO FUNCTION AND THESE OCCUR WHILE DRIVING WHICH HAS CAUSED ME MOMENTARY DISORIENTATION. *TR

08/13/2012
Components: POWER TRAIN,ENGINE
Incident Date: 08/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC4BB******
Summary

THIS IS THE 3RD TIME IN THE PAST 3 MONTHS THAT MY FORD EDGE HAS STALLED. THE FIRST TWO TIMES WERE ON THE HIGHWAY GOING 55MPH. THIS TIME WAS IN MY NEIGHBORHOOD GOING 35MPH. CAR JUST SPORADICALLY GOES "LIMP" AND LOSES ALL ACCELERATION, WITH WRENCH LIGHT COMING ON. HAVE BEEN ABLE TO COAST TO SIDE OF ROAD EACH TIME. FORD REFUSES TO FIX. THEY KEEP SAYING THEY CAN'T DUPLICATE THE PROBLEM. I'M GOING TO GET KILLED IN THIS CAR IF SOMETHING ISN'T DONE ABOUT IT. APPARENTLY I'M NOT THE ONLY CONSUMER WITH THIS ISSUE. *TR

08/06/2012
Components: VISIBILITY/WIPER
Incident Date: 06/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC9BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE NOTICED THAT THE REAR WINDSHIELD WAS SHATTERED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE OCCURRED DUE TO EXCESSIVE HEAT. THE FAILURE RECURRED ONE YEAR LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR REPAIR. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 2,219. UPDATED 9/18/12 *CN UPDATED 09/21/2012 *JS

07/24/2012
Components: SEATS
Incident Date: 06/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH THREE CHILD RESTRAINT SEAT LATCH ANCHORS IN THE REAR SEAT AREA. THE SEAT WITH THE ONE ANCHOR INSTALLATION PREVENTED A CHILD SEAT TO BE POSITIONED IN THAT SPECIFIC SEAT. THE CONTACT WAS DISPLEASED TO KNOW THAT THE VEHICLE WAS NOT DESIGNED FOR TWO REAR FACING CHILD RESTRAINT SEATS TO BE POSITIONED IN DIFFERENT REAR SEATS AT THE SAME TIME. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THERE WERE CERTAIN MODELS DESIGNED WITH FOUR REAR SEAT LATCH ANCHORS. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. ...UPDATED 08-10-12 *BF UPDATED 08/14/2012 *JS.

06/29/2012
Components: POWER TRAIN
Incident Date: 07/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC3BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE EMITTED A LOUD BANGING NOISE WHILE CHANGING GEARS AND THE VEHICLE WOULD JERK. THE FAILURE OCCURRED AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1,000.

06/26/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/21/2012
Crash: No
Fire: No
Summary

MY WIFE WAS DRIVING HOME FROM WORK ON THE FREEWAY WHEN ALL OF A SUDDEN HER VEHICLE WENT "LIMP". WHILE THE VEHICLE WAS IN "LIMP' MODE THERE WAS NO ACCELERATION AND YOU CAN FEEL HUGE VIBRATIONS AS IF THE ENGINE WAS ABOUT TO DIE. SHE WAS FORCED TO MANEUVER HER WAY THROUGH THREE LANES OF TRAFFIC WITH HER HAZARDS ON IN ORDER TO GET TO A "SAFE" SPOT. THE ONLY WAY SHE WAS ABLE TO GET OUT OF THE SITUATION WAS TO TURN OFF THE VEHICLE AND RESTART IT. THE ON BOARD COMPUTER HAD A WRENCH LIGHT UP AND A MESSAGE ASKING TO LOOK IN OUR MANUAL. PER OUR MANUAL THIS IS A POWERTRAIN ISSUE. THIS HAS HAPPENED TWO MORE TIMES IN LESS THAN FOUR DAYS AND TWICE OUR THREE MONTH OLD SON WAS WITH US/HER. MY WIFE IS CURRENTLY TAKING THE VEHICLE TO A FORD DEALERSHIP AND SHE JUST CALLED TO INFORM ME THAT IT HAD HAPPENED THE THIRD TIME. THIS IS A DANGEROUS THING AND HAS DISASTER WRITTEN ALL OVER IT! *JB

06/08/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 05/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC6BB******
Summary

LETTER FROM CONGRESSMAN KING ON BEHALF OF CONSTITUENT REGARDING HER ISSUE WITH THE 2011 FORD EDGE; PLEASE RESPOND TO MASSAPEQUA PARK DISTRICT OFFICE AT 1003 PARK BLVD., MASSAPEQUA PARK, NEW YORK 11762 *TGW THE CONSUMER STATED THE VEHICLE SUDDENLY ACCELERATED FROM 30 MPH TO 90 MPH. THE CONSUMER WAS UNABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. WHEN THE SERVICE TECH DROVE THE VEHICLE INTO THE BAY, THE VEHICLE WAS STILL ACCELERATING. THE DEALER PERFORMED TESTS, BUT THEY DID NOT MAKE ANY REPAIRS. *JB

06/05/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 05/29/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE VEHICLE STALLED. THE CONTACT WAS ABLE TO PULL THE CAR TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE VEHICLE TRAVELED ANOTHER 15 MILES AT 65 MPH BEFORE STALLING AGAIN. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSIS AND THE THROTTLE BODY WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 54,917.

05/26/2012
Components: POWER TRAIN,ENGINE
Incident Date: 05/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC4BB******
Summary

WAS DRIVING IN MORNING RUSH HOUR TRAFFIC GOING ABOUT 50MPH ON A HIGHWAY. CAR LOST ALL ACCELERATION AND WENT "LIMP" WITHOUT ANY NOTICE. WRENCH LIGHT CAME ON. WAS ABLE TO GET CAR TO SIDE OF ROAD BEFORE IT COMPLETELY STOPPED. IT WAS VERY FRIGHTENING AS CARS WERE CLOSE BEHIND ME AND COULD HAVE EASILY REAR-ENDED ME. HUSBAND CAME TO THE SCENE AND ATTEMPTED TO RESTART CAR AND DRIVE IT. SAME THING HAPPENED AGAIN. HAD CAR TOWED TO LOCAL SHOP OWNED BY FORD DEALER. THEY CONCLUDED THAT WE HAD CARBON BUILD UP IN THE FUEL SYSTEM THAT WAS CAUSING THE PROBLEM. THEY CLEANED OUT THE "GUNK" AND CHARGED US $350. FOUR DAYS LATER THE SAME THING HAPPENED AGAIN. THIS TIME I HAD BOTH OF MY CHILDREN IN THE CAR AND MY DOG. CAR LOST ALL ACCELERATION IN THE MIDDLE OF 5PM TRAFFIC! WRENCH LIGHT CAME ON AGAIN. WAS ABLE TO PULL OVER IN SHOPPING CENTER BEFORE IT COMPLETELY DIED. TOWED IT BACK TO DEALER. THIS TIME THEY SAID THEY COULD NOT DUPLICATE PROBLEM, BUT RECALIBRATED IT (WHATEVER "IT" IS). I'M TERRIFIED TO DRIVE THIS CAR AGAIN FOR FEAR THAT IT WILL HAPPEN WHEN I'M GOING 65MPH ON A MAJOR HIGHWAY! IT'S ONLY A MATTER OF TIME BEFORE IT HAPPENS AGAIN. FORD NEEDS TO TAKE RESPONSIBILITY AND DEAL WITH THIS PROBLEM. FROM WHAT I READ, IT HAS HAPPENED TO MANY OF THEIR MODELS AND HAS TYPICALLY INVOLVED THE THROTTLE BODY. *TR

04/13/2012
Components: STEERING
Incident Date: 03/09/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7BB******
Summary

WHEN FACED WITH A SITUATION THAT REQUIRES BRISK ACCELLERATION, IE., PASSING, THE CAR EXHIBITS A STRONG TENDENCY TO STEER TO THE RIGHT, TORQUE STEER. THIS HAS OCCURED AT A LEVEL THAT CAUSES THE DRIVER TO IMMEDIATELY TAKE HIS FOOT OFF THE GAS PEDAL CAUSING A REVERSAL OF THE DIRECTION THE CAR WANTS TO GO, RIGHT TO LEFT, AND JEOPARDIZES THE COMPLETION OF THE PASSING MOVE. AS THIS OCCURS WITH THE VEHICLE IN THE OPPOSITE LANE, ONCOMING TRAFFIC, THE CAR'S OCCUPANTS CONTINED SAFETY COMES INTO QUESTION. *TR

04/06/2012
Components: POWER TRAIN
Incident Date: 04/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC7BB******
Summary

AFTER BUYING MY 2011 FORD EDGE FROM CARMAX AND DRIVING IT FOR 35 DAYS, MY CAR STARTED TO HAVE TRANSMISSION PROBLEMS. IT WAS CLANKING, SLOW ACCELERATING, VIBRATING, WHEN YOU WOULD STOP IT WOULDN'T PROCEED WHEN GAS APPLIED UNTIL IT WOULD LOUDLY THUMP AND LURCH FORWARD. HAD IT TOWED TO DEALER AND THEY DIAGNOSED IT NEEDED THE PART (AT4Z7251A). THE PROBLEM IS THERE ARE ONLY 2 (AT4Z7251A) IN THE WHOLE UNITED STATES! THOSE ARE ON HOLD FOR CUSTOMERS OR THEY APPEAR IN INVENTORY ON COMPUTER BUT THEY ARE NO WHERE TO BE FOUND. IT ALSO APPEARS THAT THIS PART HAS BEEN ON BACK ORDER FOR A VERY VERY VERY LONG TIME .I JUST CAN'T BELIEVE THAT I AM THE ONLY ONE WITH THIS PROBLEM SINCE THIS PART IS USED FOR AT LEAST 5 DIFFERENT TYPE FORD CARS. MY CAR HAS BEEN AT THE DEALER FOR A MONTH WAITING FOR THE PART. AFTER READING OTHER OWNER PROBLEMS SIMILAR TO MINE THERE NEEDS TO BE SOMETHING DONE BY THE FORD CORPORATION. THIS IS UNACCEPTABLE TO HAVE TO WAIT FOR A PART WITH NO ETA . *TR

04/05/2012
Components: POWER TRAIN
Incident Date: 04/04/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT AFTER PAKING ON AN INCLINE AND RELEASING THE BRAKE PEDAL, THE VEHICLE ROLLED BACKWARD. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 26,000. THE VIN WAS UNKNOWN. UPDATED 05/24/12*LJ

03/26/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 03/24/2012
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 10 MPH, THE ENGINE BEGAN TO REV UP AND THE VEHICLE ACCELERATED IN REVERSE INDEPENDENTLY TO 35 MPH. THE VEHICLE BEGAN TO SPIN AND THE CONTACT CRASHED INTO A MOTOR HOME. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE PASSENGER OF THE VEHICLE SUSTAINED INJURIES AND BRUISING TO HIS RIBS, ARMS, LEGS, AND HEAD. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

03/20/2012
Components: VISIBILITY
Incident Date: 03/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

THE WINDOW CRACKED FROM BOTTOM UPWARDS FOR NO APPARENT REASON. DOOR WAS NOT CLOSED HARD OR "SLAMMED". NOTHING HIT WINDOW. JUST CRACKED. *KB

03/08/2012
Components: ELECTRICAL SYSTEM
Incident Date: 02/27/2012
Crash: No
Fire: No
Summary

I PURCHASED A NEW FORD 2011 FORD EDGE IN JULY OF 2010 AND WAS EXTREMELY PLEASED WITH THE PERFORMANCE OF THE CAR AND THE SYNC SYSTEM. AS THE END OF THE YEAR NEARED, THE SYNC SYSTEM STARTED ACTING VERY ERRATIC, BLUETOOTH DISCONNECTING, NAVIGATION SD CARD FAILURE, MAPS EXTREMELY SLOW TO LOAD AND WHEN THE CAR WAS SHUTOFF THE SYNC DID NOT POWER DOWN. ON THEN NEXT POWER UP, IT WOULD DISABLE BLUETOOTH AND NOT ALLOW NAVIGATION SYSTEM TO LOAD. THERE WAS A NEW SOFTWARE UPDATE AVAILABLE FEB 2012 THAT ACCORDING TO THE DESCRIPTION WOULD SOLVE ALL THESE ISSUES. AFTER FINALLY GETTING IT TO LOAD ON A USB STICK FROM THE SYNC SITE AFTER MULTIPLE TRIES, I GOT IT DONE. ALSO CONTACTED FOR SYNC SERVICE AND THEY SAID THERE ARE KNOWN ISSUES WITH THE DOWNLOAD FROM THE SYNC SITE. SOFTWARE WAS LOADED SUCESSFULLY IN THE CAR AND ALAS, IT SEEMED ALL MY PROBLEMS WERE CURED....FOR ABOUT 2 DAYS AND NOW THE NAVIGATION SYSTEM CONTINUES TO TRY LOADING AND THEN DISPLAYS SD CARD FAULT, REALLY HANDY WHEN YOU USE THIS FOR WORK. I'VE BEEN IN CONTACT WITH FORD AND THEY ADMIT THERE IS A SOFTWARE BUG IN THE LAST RELEASE...WORKING FOR AN ELECTRONICS COMPANY, I WOULD SAY THERE WASN'T MUCH VALIDATION DONE. THEY SAID IT WOULD BE A MONTH BEFORE A FIX IS IN PLACE AND WILL MAIL EVERYONE NEW SD CARDS. WHAT A JOKE! MAYBE FORD SHOULD CALL APPLE INSTEAD OF MICROSOFT. *TR

02/25/2012
Components: ELECTRICAL SYSTEM
Incident Date: 12/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5BB******
Summary

PURCHASED MY 2011 EDGE LIMITED DEC. 2010, HAD INTERMITTENT SYNC PROBLEMS STARTING APPROX JUNE 2011. DID AN UPGRADE OFF THE SYNC MY RIDE WEBSITE IN NOV 2011 AND THAT STARTED ALL THE SYNC PROBLEMS. THEY INCLUDE: NAVIGATION FAILURE WHILE ON A TRIP, THAT WAS FUN, BEING LOST WITH 2 CARS OF FAMILY FOLLOWING US. BACKUP CAMERA WORKS OR NOT, DEPENDS ON THE DAY. DASHBOARD LIGHTS BLINKING ON & OFF WHILE DRIVING, BLUETOOTH DISCONNECTING MY PHONE ALMOST EVERYDAY. THE SYNC SYSTEM LIKES TO TURN OFF, BLACK SCREEN, RESETS ITSELF WITHOUT DOING ANYTHING EXCEPT TURNING THE CAR ON! SOMETIMES WHEN I LEAVE THE CAR THE SYNC SYSTEM & RADIO WILL STAY ON EVEN AFTER I LOCK THE CAR. 2X IT HAS GONE TO THE DEALER, 2X I GET THE CAR BACK & AM TOLD I HAVE TO DEAL WITH IT AS THERE IS NO FIX TO THE GLITCH IN THE SYSTEM. SO, 42K FOR A NEW CAR, ALSO PURCHASED AN EXTENDED WARRANTY, WHEN ALL WARRANTY'S ARE EXPIRED WHO WILL PAY FOR FORDS "GLITCH"? I WILL NEVER RECOMMEND THIS CAR TO ANYONE. *TR

02/22/2012
Components: ELECTRICAL SYSTEM
Incident Date: 01/26/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THE VEHICLE WAS EQUIPPED WITH A SYNC SYSTEM WHICH CONTROLLED THE SATELLITE RADIO, GPS NAVIGATION, TOUCH SCREEN FEATURE AND OTHER FUNCTIONS. WHILE DRIVING VARIOUS SPEEDS THE SATELLITE RADIO, GPS NAVIGATION AND TOUCH SCREEN FEATURE WOULD NOT OPERATE. THERE WERE ALSO OTHER FUNCTIONS WHICH WOULD NOT OPERATE WITHIN THE SYNC SYSTEM. THE FAILURES WERE SPORADIC AND A DISTRACTION WHEN DRIVING. THE VOICE COMMAND WOULD CONTINUOUSLY ACTIVATE WHENEVER THE VEHICLE WAS IN OPERATION WHICH BECAME ANNOYING. THERE WAS A RECALL RELATED TO THE DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 11V128000 (ELECTRICAL SYSTEM: SOFTWARE). THE DEALER STATED THE PART WAS NOT CURRENTLY BEING PRODUCED AND THEY WERE UNABLE TO PROVIDE ANY ADDITIONAL INFORMATION REGARDING THE ARRIVAL DATE FOR THE RECALL PART. THE TECHNICIAN ADVISED THE CONTACT TO DISCONNECT THE BATTERY WHENEVER A FAILURE OCCURRED WITHIN THE SYNC SYSTEM AND THEN RECONNECT AFTER WAITING FIVE MINUTES. THE VEHICLE WAS BEEN TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR THE SIMILAR DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT EXPRESSED CONCERN OF A POTENTIAL SAFETY HAZARD. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. THE VIN WAS UNAVAILABLE.

02/11/2012
Components: AIR BAGS
Incident Date: 02/10/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK3JC5BB******
Summary

MY SON WAS DRIVING HIS 2011 FORD EDGE DOWN A BUSY ROAD AT NIGHT WHEN ANOTHER DRIVER CUT RIGHT IN FRONT OF HIM. HE HIT THE BRAKES BUT THE ROAD WAS WET AND THE CAR WOULD NOT STOP. TO AVOID A FRONT COLLISION WITH THE OTHER DRIVER HE TURNED THE STEERING WHEEL TO THE RIGHT AND THAT MADE HIM LOSE CONTROL OF THE CAR. HE HIT A TREE, HIS CAR SPUN ALL THE WAY ACROSS THE ROAD HITTING THE SIDEWALK AND CRASHING THE SIDE PASSENGER DOOR AGAINST A STREET SIGN. THE CAR IS TOTALED (WE BELIEVE). THE FRONT WAS DESTROYED, AND THE TWO FRONT WHEELS SMASHED. THE IMPACT WAS SO STRONG THAT THE BACK LIGHTS WERE THROWN 30 METERS AWAY FROM THE CAR. PASSENGER DOOR WAS STUCK AND THE WINDSHIELD BROKEN. WHAT CONCERNS ME IS THAT THE AIRBAGS DID NOT DEPLOY. EVERYBODY AT THE SCENE OF THE ACCIDENT , FROM THE RESCUER TO THE TOW COMPANY, COMMENTED ON THAT FACT. MY SON IS FINE ( THANK GOD FOR SEATBELTS) AND NOBODY WAS HURT, BUT IF YOU JUST SEE THE CAR IT IS UNBELIEVABLE THAT NO AIRBAG DEPLOYED . IT IS NOT RIGHT THAT AFTER BUYING A CAR AND WORRYING ABOUT SO MANY THINGS THAT CAN GO WRONG IN TRAFFIC I HAVE TO WORRY IF THE AIRBAGS ARE WORKING OR NOT. IT IS NOT RESPONSIBLE. *TR

01/06/2012
Components: ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9BB******
Summary

TWICE AFTER BACKING UP AND SHIFTING THE CAR FROM REVERSE TO DRIVE, THE CAR STALLED/SHUT OFF. THE FIRST TIME IT OCCURRED AFTER BACKING ONTO A BUSY STREET. WHILE PUSHING ON THE GAS WITH NO FORWARD MOVEMENT, I SAW A MESSAGE DISPLAYED IN THE DASH THAT THE CAR MUST BE IN PARK TO START. I WAS EXTREMELY LUCKY THAT IN THAT INSTANCE I HAD ENOUGH TIME TO START THE VEHICLE AND MOVE PRIOR TO TRAFFIC REACHING ME AS IT OCCURRED ON A BUSY STREET. THE APPROXIMATE DATE FOR THE FIRST OCCURRENCE WAS IN JUNE OF 2011. THE SECOND WAS ON JULY 5, 2011, WITH APPROXIMATELY 2,450 MILES. ON NOVEMBER 3, 2011, AND NOVEMBER 29, 2011, MY CARS BATTERY DIED RESULTING IN NEEDING TO CALL FORD ROADSIDE ASSISTANCE TO TOW IT TO THE DEALER. PRIOR TO THAT, I TWICE HAD A BATTERY SAVER MESSAGE DISPLAYED AFTER I SHUT OFF MY CAR, ALTHOUGH EVERYTHING WAS OFF. WHILE AT THE DEALER THE SECOND TIME IT HAPPENED, THE BATTERY DIED FOR THE THIRD TIME AFTER APPROXIMATELY 8 HOURS. THE BATTERY TEST ALWAYS REPORTED THAT THE BATTERY WAS OKAY. AFTER A WEEK AT THE SHOP THEY WERE STILL UNABLE TO DETERMINE THE CAUSE. TWO TIMES MY VEHICLE WOULD NOT RECOGNIZE THAT I HAD THE KEY IN MY POSSESSION WITHIN THE VEHICLE AND THEREFORE WOULD NOT START. I DO NOT KNOW IF ALL OF THESE ISSUES ARE POSSIBLY INTERCONNECTED WITH THE COMPUTER SYSTEM.

12/20/2011
Components: ELECTRICAL SYSTEM,EQUIPMENT
Incident Date: 07/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

THE NAVIGATION IS PROBABLY THE MOST USER UNFRIENDLY UNIT WE HAVE EVER USED AND HAVE WRITTEN THREE TIMES TO CORRECT THE BAD INFORMATION IN IT; I.E. TAKES YOU TO THE WRONG LOCATION. A NAVIGATIONAL SYSTEM THAT CANNOT BE TRUSTED IS WORSE THAN NOT HAVING ONE AT ALL. THERE ARE MANY PROBLEMS WITH THIS NAVIGATION SYSTEM IN ADDITION TO THE OTHER 'SENSOR' SAFETY GOODIES ON THIS VEHICLE. THE BLISS IS A SAFETY HAZARD; WORTHLESS. MY SYNC SYSTEM KEEPS BLANKING OUT (REFERRED TO BY EVERYONE AS THE 'BLACK SCREEN') OR A SCREEN THAT LOCKS UP AND WILL NOT PERFORM ANY FUNCTION WHATSOEVER. WHEN RESEARCHING THIS VEHICLE I FOUND INFORMATION ON THIS PROBLEM AS EARLY AS 2008. I PRINTED ALL THE INFORMATION TO SHOW THE SALESMAN. I HANDED HIM 40 PAGES OF INFORMATION ON THE 'BLACK SCREEN' AND ASKED IF THIS IS STILL A PROBLEM HE SAID NO. WE PURCHASED THE 2011 FORD EDGE LIMITED WITH ALL THE GOODIES. NOW AND SINCE THE LAST ROUND WE EXPERIENCED THE 'LOCKED SCREEN' AGAIN WHICH REQUIRED ANOTHER TRIP TO OUR FORD DEALER. BY THE WAY WE RECEIVED NO PAPER WORK ON THE REPAIR. WE HAVE OVER 15K MILES ON THE VEHICLE NOW AND HAVE HAD EXPERIENCED THIS PROBLEM NUMEROUS TIMES. THE NAVIGATION AND THE BLISS SYSTEMS ARE NOT ONLY WORTHLESS BUT SAFETY HAZARDS. A $42,000 MISTAKE?? SHAME ON FORD FOR CONTINUING ON SELLING THIS PRODUCT AND OUR GOVERNMENT FOR LETTING THEM DO SO - EVER WONDER WHY THE CONSUMER LOST THEIR FAITH??? FORD - REALLY? *TR

11/14/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 06/11/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY SURGE FORWARD WHILE DRIVING APPROXIMATELY 40 MPH. THE VEHICLE WOULD CONTINUE TO ACCELERATE UNTIL THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE THROTTLE BODY WAS REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 10,000. A FIELD SERVICE ENGINEER INSPECTED THE VEHICLE; REPAIRS WERE COMPLETED WHICH CORRECTED THE CONCERNS. FORD MOTOR CO INFORMED THE CONSUMER THAT THEY WILL NOT ISSUE ANY TYPE OF REFUND. HOWEVER, THE CONSUMER STATED NOTHING HAS BEEN SETTLED AND FORD RESPONDED WITH AN OFFER LETTER OF A FIVE YEAR WARRANTY. UPDATED EVOQ 02/24/12

09/20/2011
Components: VISIBILITY,STRUCTURE
Incident Date: 09/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC1BB******
Summary

WE HAVE A 2011 FORD EDGE LIMITED WHICH SOMEONE THREW A 3" DIAMETER ROCK AT THE DRIVER SIDE GLASS. IT WAS NOTED GLASS WAS NOT TEMPERED BUT HAD A SOUND PROOFING LAMINATE IN MIDDLE OF GLASS. PRODUCE LARGE QUANTITIES OF SHARP GLASS SPLINTERS THROUGHOUT CABIN AND KEPT WINDOW GLASS INTACT. MY CONCERN IS THAT YOU COULD BE INJURED SEVERELY BY THE SHARP GLASS SPLINTERS FROM ANY OF THE WINDOWS SMASHING IN ACCIDENT. LASTLY, HOW DO YOU GET A PERSON OUT IF TRAPPED UNDER WATER WHEN LAMINATE IS HOLDING GLASS TOGETHER. WHAT IF YOU HAD TO RESCUE SOMEONE AND HAD TO SMASH GLASS, YOU COULD POTENTIALLY INJURE OCCUPANTS SEVERELY!!!! *TR

08/28/2011
Components: TIRES
Incident Date: 08/28/2011
Crash: No
Fire: No
Summary

FAULTY VEHICLE TPMS SYTTEMS. THEY BECOME BRITTLE AND WHEN YOU TRY TO CHECK THE AIR IN THE TIRE THEY CAN BREAK. THE MATERIALS USED ARE VERY CHEAP AND ARE UNSAFE. IF YOU BREAK ONE OR CRACK ONE YOU LOOSE ALL THE AIR IN THE TIRE. AS A AUTOMOTIVE LUBRICATION CENTER OWNER IT FALLS UPON MY STORE TO FIX A PROBLEM THAT IS DEFINATELY A DESIGN PROBLEM FROM THE VEHICLE MANUAFACTURER. *TT

08/17/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 11/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC4BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT APPROXIMATELY 65 MPH AND ACCELERATING, THE CONTACT NOTICED AN EXHAUST SMELL EMITTING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS FOUR DIFFERENT TIMES. THE TECHNICIANS STATED THE SMELL WAS CAUSED BY FUEL BYPASSING THE CATALYTIC CONVERTER. THE TECHNICIANS STATED THERE WAS NO REPAIR TO RESOLVE THE SMELL EMITTED IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,695. UPDATED 9/13/11 *CN THE MECHANIC AT THE DEALER WAS ALSO ABLE TO SMELL THE EXHAUST FUMES INSIDE THE VEHICLE. UPDATED 10/28/11

08/08/2011
Components: EQUIPMENT
Incident Date: 07/28/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3BB******
Summary

FORD SYNC SYSTEM HAS BEEN FREEZING, BACK UP CAMERA BLACKING OUT, GPS STALLING. CAR HAS BEEN RETURNED TO DEALER 3 TIMES FOR A REBOOT SYSTEM. DEALER SAID IT HAS TO DO WITH THE NEW SYSTEM AND THERE BEING BUGS. *TR

08/02/2011
Components: ELECTRICAL SYSTEM,EQUIPMENT
Incident Date: 03/29/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2BB******
Summary

VARIOUS PROBLEMS WITH SYNC/COMPUTER SCREEN IN CAR - SIDE WARNING CAR COMING LIGHTS GO ON FOR NO REASON , SCREEN GOES DARK AND BLACK BOX APPEARS IN CENTER INCLUDING WHEN IN REVERSE THUS BLANKING OUT CENTER VISUAL FIELD OF BACK UP CAMERA (SEE CAMERON GULBRANSEN TRANSPORTATION SAFETY ACT FEB 2008). ALL THIS BEGAN AFTER FORD RECALL PROGRAM 10B20 DONE MARCH 29, 2011. IT WORKED PERFECTLY PRIOR TO THAT TIME. CAR WAS BROUGHT BACK TO DEALER AP 2, AP 21, AP 27, MAY 5-9 AND AUG 2 2011 FOR SAME ISSUES. COMPUTER WORKS FOR SHORT TIME THEN PROBLEMS START AGAIN. I DO HAVE A PHOTO IN MY PHONE OF THE BLACK SCREEN HAPPENING WHICH WAS SHOWN TO THE DEALER. IT IS OFTEN TOO UNSAFE TO DRIVE AND TAKE A PHOTO AT THE SAME TIME TO COLLECT BETTER EVIDENCE OF EPISODES SO I ONLY HAVE A COUPLE OF PHOTOS THAT CAME OUT CLEARLY. ALSO VARIOUS OTHER PROBLEMS- PHONE SUDDENLY UNSYNCS ITSELF WHILE DRIVING - I MADE A CALL THEN TRIED TO MAKE A SECOND CALL A FEW MOMENTS LATER AND IT HAD DISCONNECTED FROM CAR INCLUDING ALL 911 SERVICE. WHILE DRIVING ON ROAD WITH NO OTHER CARS NOR OBJECTS, SUDDENLY BEGAN RINGING ALARM AND FLASHING THAT CARS WERE COMING FROM THE SIDES AND THERE WAS NO ONE ON EITHER SIDE AND NO WIND NOR RAIN. WHILE AT DEALER PAST 3 TIMES, DETROIT HOME OFFICE WAS CALLED BY THE DEALER FOR FURTHER ADVICE BY DEALER. *KB

07/20/2011
Components: VISIBILITY,STRUCTURE
Incident Date: 07/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

ON JULY 19TH, 2011 WHILE DRIVING SOUTH BOUND ON FOLLY ROAD IN CHARLESTON, SC I WAS SLOWING DOWN TOWARDS THE INTERSECTION W/ FORT JOHNSON ROAD. I WAS TRAVELING APPROXIMATELY 30MPH WHEN I HEARD A VERY LARGE POP OR EXPLOSION LIKE SOUND. AFTER A SECOND OR TWO, I NOTICED SHARDS OF GLASS FALLING OFF THE ROOF OVER THE BACK WINDOW. I PULLED OVER INTO A LOT AND FOUND THE REAR MOST FIXED GLASS ROOF PANEL (OF THE PANORAMIC VISTA ROOF) HAD COMPLETELY SHATTERED. THE LOCAL FORD DEALERSHIP INDICATED THAT FORD WILL NOT TREAT THIS AS A WARRANTY COVERED ITEM. THE VEHICLE WAS BRAND NEW, BOUGHT ONLY 4 DAYS PRIOR TO THE INCIDENT. I HAVE FORMALLY SUBMITTED A COMPLAINT WITH FORD AND AM SUPPOSED TO RECEIVE A RESPONSE IN 15 DAYS. I HAD NO CHOICE BUT TO FILE AN INSURANCE CLAIM IN THE MEANTIME - THE VEHICLE CAN NOT BE DRIVEN AND NEEDS TO BE FIXED. THIS HAS APPARENTLY HAPPENED IN OTHER PANORAMIC VISTA ROOFS FROM FORD, AND JUST LIKE IN THIS CASE IT HAPPENED SPONTANEOUSLY AND WITHOUT ANY IMPACT FROM ANY OBJECT. *KB

07/11/2011
Components: SEATS
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1BB******
Summary

THE HEAD RESTS ON THE NEW FORD EDGE THAT I RECENTLY PURCHASED ARE SO LARGE AND LEAN SO FAR FORWARD THAT THEY MAKE IT VERY UNCOMFORTABLE AND DANGEROUS TO DRIVE. THEY ARE SO BAD THAT SOME OWNERS OF NEW FORD PRODUCTS ARE JUST REMOVING THE HEAD RESTS CREATING A REAL SAFETY HAZARD . I HAVE CONTACTED FORD SEVERAL TIMES WITH OUT SATISFACTION. OUR LOCAL POLICE DEPARTMENT HAS REMOVE THE HEAD RESTS FROM THER NEW EXPOLORER. DO WE WAIT UNTIL SOMEONE GET HURT OR KILLED OR DO WE TAKE A VERY HARD LOOK AT THEM NOW? I HAVE TRIED TO REVERSE MINE BUT THEN YOU JUST AS WELL REMOVE THEM. I TRIED SWITCHING WITH THE REAR SEAT AND THEY WONT INTERCHANGE. I AM JUST ASKING THAT YOU TAKE A GOOD LOOK AT THEM AND MAKE A DECISION. *TT

06/30/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH AND THE ENGINE STALLED WITHOUT PRIOR WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE ENGINE PIN CONNECTOR WAS FAULTY AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 800.

06/20/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/13/2011
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED SINCE THE DATE OF PURCHASE THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND STATED THAT THERE WAS NOTHING WRONG WITH IT. ON JUNE 13, 2011, THE VEHICLE STALLED WHILE DRIVING 30 MPH WITHOUT WARNING. THE CONTACT WAS ABLE TO CONTROL THE STEERING WHEEL AND AVOID CRASHING INTO A POLE. THE ENGINE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED A LEAK IN THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE VIN INFORMATION WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE DID NOT HAVE ANY RELATED RECALLS AND THEY WOULD CALL HER BACK. THE FAILURE MILEAGE WAS 40 AND THE CURRENT MILEAGE WAS 2,090.

06/12/2011
Components: UNKNOWN OR OTHER
Incident Date: 03/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

THE SYNC SYSTEM IS CONSISTENTLY LOCKING UP, THE MUSIC PLAYS WHEN THE DASHBOARD STATES THE AUDIO IS OFF, WHEN THIS HAPPENS NONE OF THE BUTTOMS WORK. I HAVE BEEN PULLING OVER TO THE SIDE OF THE ROAD TO TURN MY VEHICLE OFF, OPEN THE DOOR TO MAKE THE SCREEN CLEAR, THIS DOES NOT WORK. THEN ALL OF A SUDDEN THE SYNC SYSTEM WILL RE-BOOT ITSELF AND THEN IT WORKS AGAIN. THE BLUETOOTH SYSTEM IS ALWAYS DISCONNECTING MY PHONE OR I CALL SOMEONE AND I CAN'T HEAR THEM, TO THE POINT I DON'T EVEN USE THE BLUETOOTH ANYMORE. WHEN THE MOTOR IS SHUT OFF AND YOU OPEN THE VEHICLES DOOR THE SCREEN SHOULD COME UP WITH FORD EMBLEM. THE SYNC SYSTEM LOCKING UP INCIDENT HAS OCCURRED 3 TIMES AND I'M FIXING TO TAKE IT IN AGAIN. IT'S ALWAYS BEEN THE SAME ANSWER THERE WAS AN UPDATE THAT NEEDED TO BE DONE. IT IS FORDS RESPONSIBILITY TO MAKE WHEN A VEHICLE IS SOLD NEW FOR $40K, THAT IT WORKS. OF COURSE I STILL HAVE TO MAKE MY MONTHLY PAYMENT TO FORD, IF THIS CONTINUES I'M GOING TO LOOK INTO THE LEMON LAW BECAUSE THIS IS RIDICULOUS.

06/06/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 04/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC0BB******
Summary

ENGINE FAILED SINCE NEW. MANY TRIPS TO DEALER ENDED IN COMPLETE TEAR DOWN. BLOWS SMOKE CLOUDS ON THE HIGHWAY.

06/04/2011
Components: ELECTRICAL SYSTEM,EQUIPMENT
Incident Date: 03/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC7BB******
Summary

PURCHASED A 2011 FORD EDGE WITH SYNC AND MY FORD TOUCH AFTER THE 3RD TIME THE DEALER FINALLY UPGRADED THE SYSTEM ON THE WITH THE 4TH VISIT WITH AN UPDATE,ONLY HAD THE CAR BACK LESS THEN A WEEK AND NOW THE ENTIRE SYSTEM CRASHED NOTHING WORKS AND I MEAN NOTHING TOOK IT BACK TO THE DEALER AND WAS TOLD THERE IS NOTHING THEY CAN DO EXCEPT WAIT FOR FORD TO COME OUT WITH A FIX. SPENT OVER 40,000 FOR A LEMON AND A DEALER THAT DOES NOT CARE. DOES ANYONE HAVE ANY IDEAS THAT COULD HELP ME OUT WILL BE GREATLY APPRECIATED. *TR

05/28/2011
Components: UNKNOWN OR OTHER
Incident Date: 04/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC2BB******
Summary

DRIVING AND TRANSMISSION DROPS HARD. I THIS HAS HAPPENED SEVERAL TIMES TYPICALLY WHEN FOOT IT OFF GAS. SAFETY CONCERN AS THE DROP IS SO SEVERE, SOMETIMES IT DOES THIS TWO TO THREE TIMES IN A ROW. VEHICLE TENDS TO BUCK IN EXTREME. DEALER CANT "RECREATE" PROBLEM. DEALER REPLACED THROTTLE BODY AND MOTOR ON 5/19 STILL HAVE ISSUES. VEHICLE WILL BE IN TO DEALER FOR 4TH TIME IN ONE MONTH.

05/23/2011
Components: ELECTRICAL SYSTEM
Incident Date: 01/25/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT WAS DRIVING APPROXIMATELY 55 TO 70 MPH WHEN THE ELECTRICAL SYSTEM FAILED. THE CONTACT WAS ABLE TO CONTINUE DRIVING THE VEHICLE AND THE VEHICLE WAS INSPECTED BY THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200 AND THE VIN WAS UNAVAILABLE.

05/20/2011
Components: SEAT BELTS
Incident Date: 04/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC0BB******
Summary

REAR SEAT CENTER SEAT BELT LATCH IS IN A LOCATION THAT IS EXTREMELY HARD TO USE AND WHEN THE SEAT BELT DOES GET BUCKLED, IT IS SO UNCOMFORTABLE THAT I HAVE HAD PEOPLE UNBUCKLE. YOU ACTUALLY SIT RIGHT ON THE LATCH WHEN IT IS BUCKLED. THERE REALLY SHOULD BE A FIX AVAILABLE SO THAT THE LATCH END OF THE CENTER BUCKLE CAN BE MOVED OUT OF THE WAY OF WHERE YOU SIT. I CAN'T IMAGINE HOW A PERSON WITH A CAR SEAT WOULD TRY TO USE THIS.

05/20/2011
Components: STEERING
Incident Date: 05/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

DURING ACCELERATION, VEHICLE PULLS TO THE RIGHT WITH STEERING WHEEL TURN TO THE RIGHT. PULLING HAPPENS REGARDLESS OF ACCELERATING FROM STOP OR MOVING. THE HARDER THE ACCELERATION, THE HARDER THE PULL. DURING COASTING AND BRAKING, VEHICLE TRAVELS STRAIGHT. *TR

05/12/2011
Components: STEERING
Incident Date: 02/01/2011
Crash: No
Fire: No
Summary

I PURCHASED A 2011 FORD EDGE LIMITED. WITHIN 2 WEEKS I NOTICED THE CAR WAS VEERING TO THE RIGHT. I TOOK THE CAR INTO THE DEALERSHIP AND A 4 WHEEL ALIGNMENT WAS PERFORMED. I HAD TO TAKE THE CAR BACK WITHIN A FEW DAYS AS THE CAR WAS STILL PULLING TO THE RIGHT. A 2ND ALIGNMENT WAS PERFORMED. A FEW DAYS LATER I TOOK IT BACK AGAIN AS THE CAR WAS STILL VEERING TO THE RIGHT. THIS TIME THE SERVICE MANAGER CAME TO ME AND SAID I FOUND THE FIX ON THE FORD INNER COMPANY MEMO. HE THEN PERFORMED A SUB FRAME ADJUSTMENT. THE CAR STILL VEERS TO THE RIGHT AND I TOOK IT IN ONCE AGAIN AND A 3RD WHEEL ALIGNMENT WAS PERFORMED. AFTER EACH WHEEL ALIGNMENT I WAS INFORMED AN ADJUSTMENT WAS MADE, SOMETHING WAS "OUT OF WHACK" I EVEN TOOK A SALESMAN FOR A TEST DRIVE IN A DIFFERENT EDGE CAR FROM THE LOT AND THE CAR VEERED TO THE RIGHT. I HAVE SPOKEN TO THE SERVICE ADVISOR AND SHE HAS MENTIONED THAT OTHER EDGE OWNERS HAVE BROUGHT THEIR CAR IN FOR THE SAME PROBLEM AS WELL AS LINCOLN CUSTOMERS. THERE ARE ALSO SEVERE PROBLEMS WITH THE FORD MY TOUCH SYNC SYSTEM. I HAVE TAKEN MY CAR IN 3 DIFFERENT TIMES FOR UPDATES. I HAVE BEEN TOLD THAT THESE UPDATES WILL NOT FIX THE PROBLEMS AND THAT THERE ARE AT LEAST 6-10 MORE UPDATES NEEDED TO HOPEFULLY FIX ALL THE PROBLEMS. I BELIEVE THE CAR PULLING TO THE RIGHT IS A SEVERE SAFETY ISSUE. *TR

05/06/2011
Components: STEERING
Incident Date: 04/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

TL*THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY BETWEEN 10-20 MPH, THE CONTACT ATTEMPTED TO MAKE A RIGHT TURN AND THE STEERING WHEEL LOCKED WITHOUT WARNING. THE VEHICLE WAS DRIVEN ONTO THE SIDE OF THE ROAD AND THE ENGINE SHUT OFF. UPON RESTARTING, THE VEHICLE, THE STEERING WHEEL FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE PTU ASSEMBLY WAS REPLACED. THE SIMILAR FAILURE RECURRED AFTER THE VEHICLE WAS REPAIRED. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND RECOMMENDED THAT THE FAILURE BE DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.

04/21/2011
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 04/14/2011
Crash: No
Fire: No
Summary

1. LEASED CAR ON 12/31/2010, THE SYNC FAILED AND SCREEN WENT BLANK WHILE DRIVING. 2. BACKED OUT OF DRIVEWAY AND REAR CAMERA FROZE. 3. DOORS AND HOOD OUT OF LINE 4. GAS TANK LEAK, DEALER DOESN'T KNOW WHEN THEY CAN GET A PART. *TR

03/27/2011
Components: ELECTRICAL SYSTEM,EQUIPMENT
Incident Date: 11/20/2010
Crash: No
Fire: No
Summary

FORD'S SYNC SYSTEM IS A SAFETY HAZARD. IT DOES NOT WORK AS ADVERTISED, CONSTANTLY CRASHES AND IS A GRAVE DISTRACTION FOR DRIVERS. *TR

03/22/2011
Components: EQUIPMENT
Incident Date: 02/23/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6BB******
Summary

2011 FORD EDGE LIMITED WITH MYFORD TOUCH SYSTEM. TOOK DELIVERY OF THIS VEHICLE ON 2/23/11. SINCE, THE MYFORD TOUCH SYSTEM HAS EITHER OPERATED ON A VERY LIMITED BASIS, OR, AND MOST IMPORTANTLY, HAS BEEN ENTIRELY INOPERABLE. THE VEHICLE HAS BEEN IN DEALER SERVICE DEPARTMENT FROM 3/10/11 - 3/17/11 AND UPON FURTHER FAILURE OF THE SYSTEM, WE PICKED UP ONCE AGAIN BY THE DEALER ON 3/21/11 WHERE IT REMAINS, AWAITING AN INSPECTION BY A FORD FIELD SERVICE ENGINEER. THE DEALER INITIALLY RE-PROGRAMMED THE SYSTEM, WHICH FAILED, ATTEMPTED TO UPGRADE THE SYSTEM SOFTWARE TO V2.7, WITH NO SUCCESS AND THEN REPLACED THE APIM (AUDIO PROTOCOL INTERFACE MODULE) 3 TIMES, WITHOUT SUCCESS. AFTER E-MAILS TO KEY CONTACTS AT FORD, WE RECEIVED A CALL FROM FORD'S EXECUTIVE OFFICES, WHO ARE NOW COORDINATION THE FURTHER REPAIR ATTEMPTS. HAVE BEEN ADVISED THAT IF REPAIRS DO NOT REMEDY THE PROBLEM, THAT THEY WILL HAVE TO CONSIDER OTHER ALTERNATIVES. WE ASSUME THAT IS REPLACING THE VEHICLE, BUT THEY WOULD NOT YET COMMIT TO SUCH. THIS ISSUE HAS LEFT US WITH AN ENTIRE LACK OF FAITH IN FORD AND THE QUALITY OF ITS VEHICLES.

03/15/2011
Components: ELECTRICAL SYSTEM
Incident Date: 03/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0BB******
Summary

BLUETOOTH INOP ,DOES NOT ALLOW CONNECTIVITY AFTER 3.0 MONTHS. WORKED FINE. EVERYTHING ELSE FUNCTIONS CORRECTLY. LOVE THE VEHICLE. HAVE ALREADY TURNED IT OF THEN BACKON. TRIED ANOTHER PHONE. *TR

03/04/2011
Components: ELECTRICAL SYSTEM
Incident Date: 02/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXBB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE TOUCH SCREEN AND INSTRUMENTAL PANEL FAILED BY NOT DISPLAYING AN ACCURATE READING OF SPEED TRAVELED, GASOLINE FUEL LEVELS, ETC. THE VEHICLE WAS INSPECTED BY THE DEALER BUT THE DEALER WAS UNABLE TO DETERMINE A REMEDY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500.

03/01/2011
Components: ELECTRICAL SYSTEM
Incident Date: 01/26/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENTIRE DASHBOARD SCREEN AND GPS DISPLAY SCREEN FAILED. DURING THE FAILURE, THE BOTH SCREENS DISPLAYED A MESSAGE STATING THAT THE SYSTEM WAS REBOOTING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A SOFTWARE UPDATE WAS INSTALLED. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY WHETHER THE VEHICLE WAS IN MOTION OR AT A COMPLETE STOP. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 1,050. UPDATED 03/10/11*BF UPDATED 1/4/11 *CN

02/20/2011
Components: STEERING
Incident Date: 02/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

MY VEHICLE IS A FORD EDGE 2011. I JUST RECEIVED THIS FLEET VEHICLE IN DECEMBER. RECENTLY (FEBRUARY) NOTICED THE ALIGNMENT WAS DRASTICALLY OFF. IN ORDER TO GO STRAIGHT, THE WHEEL WAS CRANKED ALL THE WAY TO THE LEFT. I TOOK IT INTO FIRESTONE REDONDO BEACH TO GET CHECKED FOR ALIGNMENT WHEN THEY INFORMED ME THAT THERE WAS NO WAY A POT HOLE OR BUMP CHANGED THE ALIGNMENT BY THAT MUCH. THEY STATED THAT THE JAM NUT ON THE LEFT SIDE TIE ROD WAS LOOSE. TO FIX THIS, THIS WAS TIGHTENED AND ALIGNMENT TOE SET. HOWEVER, THIS IS ALARMING CONSIDERING THAT THIS WAS A MANUFACTURING ISSUE. AS STATED BY THE TECHNICIAN, IT WAS CLEAR THAT THE ROD WAS SET BUT NOT ACTUALLY TIGHTENED. THIS COULD HAVE LED TO A SIGNIFICANT ACCIDENT WITH LOSS OF STEERING HAD I NOT GOTTEN IT FIXED IN TIME. THIS WAS DEFINITELY A MANUFACTURING DEFECT AND A SCARY ONE FOR LACK OF QUALITY CHECKS. *TR

02/08/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 02/07/2011
Crash: No
Fire: No
Summary

SERVICE ENGINE LIGHT. MY 2011 EDGE WAS 3 WEEKS OLD WHEN THIS LIGHT CAME ON ONE MORNING AND STAYED ON. I WAS INFORMED THAT THEY HAD TO CALL FORD HOTLINE FOR A RESOLUTION AND THEY TOLD THEM TO REPROGRAM THE COMPUTER. 3 MONTHS LATER, MY LIGHT CAME ON AGAIN. I DROPPED MY CAR TO THE DEALER YESTERDAY - SAME THING, HAD TO CALL FORD HOTLINE FOR A RESOLUTION. I STILL DO NOT HAVE MY CAR BACK BECAUSE THE HOTLINE HASN'T RESPONDED. I DON'T KNOW IF THIS IS A SERIOUS ISSUE WITH MY CAR OR WHY THE ENGINE LIGHT KEEPS GOING OFF. IT WORRIES ME THAT SOMETHING IS SERIOUSLY WRONG WITH THIS AUTO I PURCHASED 10/15/10. I ALSO HAVE PROBLEMS WITH THE SYNC CONTROLS GOING WILD - VOLUME STICKS AND GOES OFF OR FULL BLAST - SYSTEM RESETS ITSELF ON IT'S OWN AND GOES BACK TO DEFAULT SCREENS ON EITHER SIDE OF SPEEDOMETER INSTEAD OF WHAT I SELECTED, ETC. *TR

02/08/2011
Components: STEERING
Incident Date: 12/15/2010
Crash: No
Fire: No
Summary

2011 FORD EDGE. FROM THE TIME THAT I TOOK POSSESSION OF THIS NEW VEHICLE, IT HAS DRIFTED OR PULLED TO THE RIGHT. IT WILL MOVE ABOUT 5 FEET IN A MATTER OF 50 TO 75 FEET IN MOVING DIRECTION. THE DEALER SHIP SERVICE MANAGER STATES , IT IS IN SPECIFICATION". IN 560 YEARS OF TRAVELING IN MY WORK AND WITH 28 DIFFERENT VEHICLES, I HAVE NEVER HAD THIS SITUATION THAT COULD NOT BE CORRECTED.. ANOTHER STATEMENT BY THE SERVICE MANAGER WAS THAT ANOTHER AUTO LINE OWNED BY FORD MOTOR COMPANY AND THEIR ENGINEERS HELPED TO DESIGN AND ENGINEER THE ALL WHEEL DRIVE SYSTEM OF THIS VEHICLE, THE 2011 FORD EDGE. I HAVE HQD THIS VEHICLE ON TWO DIFFERENT TRIPS ON INTERSTATE HIGHWAYS, A GOOD FLAT SURFACE AND WHEN YOU TAKE YOUR HANDS SLIGHTLY OFF THE STEERING WHEEL, THE DRIFTING STARTS IMMEDIATELY. I ABSOLUTELY BELIEVE THIS IS A FAULT IN THIS CAR AND CAN BE CORRECTED, EVEN IF IT REQUIRES A RECALL. WHEN I HAD MY CAR IN THE DEALER SERVICE DEPARTMENT AND THE SERVICE MANAGER DROVE THIS VEHICLE, HE CAME BACK TO THE DEALERSHIP, TOOK ANOTHER BRAND NEW FORD EDGE OFF OF THE LOT AND WE RODE IN IT AND IT DID THE SAME THING, DRIFTING OR PULLING TO THE RIGHT, THEREFORE THE REASON I BELIEVE FOR HIS STATEMENT THAT THE CAR WAS IN ITS "TOLERANCE". THE VEHICLE PURCHASED AT KEN WILSON FORD, DEALERSHIP, IN CANTON, NORTH CAROLINA. *TR

02/07/2011
Components: STEERING
Incident Date: 01/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2BB******
Summary

TL*THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHEN DRIVING THE VEHICLE, IT WOULD DRIFT SHARPLY TO THE RIGHT IF HIS HANDS WERE NOT ON THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT IT OCCURRED WHEN A VEHICLE WAS EQUIPPED WITH ALL-WHEEL DRIVE. THE FAILURE MILEAGE WAS 2,400 AND THE CURRENT MILEAGE WAS 2,700.

01/28/2011
Components: STEERING
Incident Date: 11/27/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2BB******
Summary

VEHICLE PURCHASED NEW, DRIVEN 890 MILES IN FIRST TRIP. VEHICLE HAS DRAMATIC PULL TO THE RIGHT. CONSTANT LEFT STEERING INPUT FOR VEHICLE TO REMAIN ON ROADWAY. DEALER ADJUSTED ALIGNMENT , BUT WAS NOT ABLE TO CORRECT. DEALER AND FORD REPRESENTATIVE INDICATE THAT THAT IS THE LIMIT OF THE DESIGN AND FORD IS UNABLE TO CORRECT THE PULL. COMPLETE ATTENTION AND GRIP ON THE STEERING WHEEL WITH CONSTANT LEFT INPUT IS VERY TIRING AND POTENTIALLY DEADLY AS A NEAR MISS OF A PARKED CAR ON AN I-20 AT NIGHT WAS EXPERIENCED. JUST A SLIGHT INATTENTION OF THE LEFT INPUT CAUSED THE CAR TO DRIFT OUT OF THE TRAVEL LANE AND ONTO THE EDGE OF THE SHOULDER. THIS WILL ULTIMATELY CAUSE SOMEONE TO LOSE THEIR LIFE OR BE INJURED. AS SPEED INCREASES TO HIGHWAY SPEEDS THE REACTION TIME TO MAKE CONSTANT CORRECTIONS IS REDUCED. NUMEROUS INSTANCES OF THE RIGHT PULL HAVE BEEN DOCUMENTED TO FORD DEALERS FROM 2007. FORD HAD ISSUED A TSB IN 2008 BUT THIS DID NOT FIX OR CORRECT THE DESIGN DEFICIENCY. NO CASTER ADJUSTMENTS ARE PROVIDED IN THE FRONT WHEEL DRIVE AXLE, ONLY TOE ADJUSTMENTS. IMPROPER TOE ADJUSTMENTS CAN BE ACHIEVED BUT SIGNIFICANT TIRE WEAR IS INDUCED. THIS TOE ADJUSTMENT HAS TO BE READJUSTED TO AN OUT OF TOLERANCE CONDITION EVERY TIME A TIRE SET IS CHANGED.

12/15/2010
Components: VISIBILITY
Incident Date: 12/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0BB******
Summary

SYNC/MY TOUCH CONSOLE ON 2011 FORD EDGE LOCKS UP OR GOES DEAD. THERE IS NO WAY TO ACTIVATE THE WINDSHIELD DEFROST WITHOUT THE TOUCH SCREEN. DEALERSHIP SERVICE DEPARTMENT HAS BEEN UNABLE TO UNLOCK SCREEN. THIS PROBLEM HAS BEEN WIDELY REPORTED ON OWNERS WEBSITE FOR THE 2011 EDGES, BUT FORD DOES NOT SEEM TO HAVE A FIX FOR IT. IT IS WINTER AND I NEED TO RUN DEFROST. *TR

11/30/2010
Components: EQUIPMENT
Incident Date: 10/09/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

I HAVE OWNED A 2011 FORD EDGE NOW FOR ALMOST 2 MONTHS, THIS CAME WITH THE MYFORD TOUCH SYSTEM WITH SYNC SERVICES. THIS SERVICE HAS YET TO WORK. AFTER HAVING THE DEALER HAVE IT FOR A DAY, THEY COME BACK AND SAY ITS A FORD PROBLEM THAT THEY ARE LOOKING INTO. I CALL SYNC SERVICE AND THEY SAY THE DEALER ONLY HAS TO FLASH THE MEMORY AND THIS WILL FIX IT. THE DEALER DOESN'T HAVE THE TOOLS TO DO THIS YET. I WAS EVEN TOLD TO TAKE IT TO ANOTHER DEALER AND THIS IS HOW I FOUND OUT THEY NEED TO ORDER CABLES. THEY STILL HAVE NOT GOT THESE AND I WAS TOLD EVEN AFTER THEY GET THEM NOW, NOT TO WORK ON ANY VEHICLES TILL FORD GETS A FIX FOR IT. WHY WAS THIS SYSTEM EVEN PUT INTO THE MARKET IF THEY HAVE THESE ISSUES!!! HOW MUCH LONGER DO WE HAVE TO WAIT ON THIS AND WHAT KIND OF RESTITUTION SHOULD BE GIVEN TO THE PEOPLE WITH THIS VEHICLE THAT WAS BOUGHT WITH THIS SYSTEM THAT DOESN'T WORK. *TR

11/15/2010
Components: EQUIPMENT
Incident Date: 10/20/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9BB******
Summary

THIS IS A PREEMPTIVE COMPLAINT, AS I THANKFULLY HAVE NOT HAD AN ACCIDENT YET. THE MYFORDTOUCH SYSTEM IN ALL 2011 FORD MOTOR CO VEHICLES ARE DEFECTIVE. THE SYSTEM HAS A MULTITUDE OF DEFECTS, BUT THE SAFETY RELATED DEFECT IS THAT THE SYSTEM CAN SPONTANEOUSLY REBOOT AT ANY TIME WITH NO WARNING TO THE DRIVER. THIS CAN HAPPEN AT RANDOM, AND MULTIPLE TIMES WITHIN A SHORT PERIOD OF TIME. WHEN BACKING UP THIS SHUTS DOWN THE BACKUP CAMERA WHICH COULD RESULT IN INJURIES TO CHILDREN WHO GET BEHIND THE VEHICLE. AT NIGHT THIS CAUSES THE SCREEN TO SUDDENLY GO FULL WHITE AT FULL BACKLIGHT, WHICH IS EXTREMELY DISTRACTING TO A DRIVER AT NIGHT. ANOTHER SAFETY ISSUE WOULD BE WHEN THE SYSTEM REBOOTS WHEN THE DRIVE IS BEING GUIDED TO AN EMERGENCY FACILITY OR IS ON THE PHONE WITH 911. FORD ACKNOWLEDGED THE PROBLEMS TO DEALERSHIPS ON OCT 20TH AND INFORMED THEM NOT TO DO ANYTHING AT THIS TIME. MANY CUSTOMERS HAVE BEEN REPORTING THESE PROBLEMS ON THE OWNER2OWNER WEBSITE FOR THE FORD SYNC SYSTEM. I AM SUBMITTING THIS COMPLAINT IN HOPES IT CAN BE DEALT WITH BEFORE SOMEONE GETS HURT RATHER THAN AFTER. THANK YOU *TR

11/09/2010
Components: UNKNOWN OR OTHER
Incident Date: 10/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3BB******
Summary

MY FORD TOUCH VOICE COMMANDS THAT CONTROL HANDS-FREE PHONE, CLIMATE, NAVIGATION, AND AUDIO DO NOT WORK RELIABLY AND CONSISTENTLY CAUSING INCREASED DRIVER DISTRACTION AND FRUSTRATION EITHER IN PARKED POSITION OR AT HIGHWAY SPEED. ACTUAL VOICE COMMANDS THAT WORK VARY FROM SPECIFIC COMMAND LISTS IN MANUAL (BOTH V1 AND V2) INCLUDING SUPPLEMENT. THE SAME COMMANDS DO NOT WORK TWICE. SD NAVI SYSTEM WITH TRAFFIC ALERTS IS A POTENTIAL SAFETY HAZARD IN URBAN AND HIGHWAY ENVIRONS. THE SYSTEM PRESENTS MYRIAD TRAFFIC ALERTS. NO VOICE COMMAND IS AVAILABLE TO SELECT "AVOID/IGNORE/DETAILS AND SHOULD BE. ONE MUST VISUALLY DISTRACT EYES FROM WINDSHIELD/ROAD TO TOUCH THE CENTER STACK CONSOLE DISPLAY SCREEN TO RETURN TO NAVIGATION MAP. THIS IS A SAFETY RISK AND WILL RESULT IN TRAFFIC CRASH. REPORTED TO FORD CUSTOMER SERVICE. THEY DO NOT SEEM CONCERNED.

10/31/2010
Components: UNKNOWN OR OTHER
Incident Date: 10/28/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC7BB******
Summary

BEFORE LEAVING MY HOME, I TRIED UNSUCCESSFULLY TO PROGRAM THE BUILT-IN GPS TO GUIDE ME TO MY DESTINATION. AFTER DRIVING APPROXIMATELY 12 MILES, I STOPPED AT A REST STOP. UPON RESTARTING MY VEHICLE, THE ENTIRE ELECTRONIC DISPLAY INCLUDING RADIO, CLIMATE CONTROL, BACK-UP CAMERA, GPS AND OTHER SAFETY FEATURES FAILED TO WORK WHATSOEVER. I IMMEDIATELY DROVE TO THE DEALER WHO INFORMED ME THAT THERE WOULD NOT BE A FOX FOR THIS FOR AT LEAST TWO WEEKS AND THAT ALL OF HIS OTHER 2011 EDGE CUSTOMERS WERE SUFFERING THE SAME PROBLEM. CALLING FORD CORPORATE, I WAS MET WITH EVEN LESS DETAIL ABOUT THE PROBLEM. THEY PRETENDED THAT I AM THE ONLY CUSTOMER WITH THIS PROBLEM. ALTHOUGH THE VEHICLE IS DRIVABLE, THAT IS ALL IT CAN DO AND FRANKLY, I AM AFRAID TO DRIVE IT BECAUSE I DON'T WHAT ELSE MAY SIMPLY STOP WORKING. FORD REFUSED MY REQUEST FOR A LOANER VEHICLE UNTIL THIS IS RESOLVED.

3 Recalls

for 2011 FORD EDGE
27/10/2010
CAMPAIGN NUMBER: 10V516000
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Campaign Number: 10V516000
Manufacture: FORD MOTOR COMPANY
Components: LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Summary

FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."

Notes

FORD SAFETY RECALL NO. 10C14. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

29/12/2010
CAMPAIGN NUMBER: 10V659000
STRUCTURE:BODY
IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Campaign Number: 10V659000
Manufacture: FORD MOTOR COMPANY
Components: STRUCTURE:BODY
Summary

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Notes

FORD'S RECALL CAMPAIGN NUMBER IS 10S14. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

24/02/2011
CAMPAIGN NUMBER: 11V128000
ELECTRICAL SYSTEM:SOFTWARE
IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Campaign Number: 11V128000
Manufacture: FORD MOTOR COMPANY
Components: ELECTRICAL SYSTEM:SOFTWARE
Summary

FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Notes

FORD SAFETY RECALL NO. 10S14. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

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