EN

2011 Ford Escape SUV 4x4

3
Recalls
1102
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 20.4%

Complaints
Recalls

1102 Complaints

for 2011 FORD ESCAPE
12/09/2021
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 12/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D7XBK******
Summary

That's not normal that's recall rust necessary

12/06/2021
Components: UNKNOWN OR OTHER
Incident Date: 11/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D74BK******
Summary

THE POWER STEERING FAiLED. The torque sensor was diagnosed as failed. Unable to steer the vehicle. Turns out Ford says this car wasn’t reported as faulty. BUT 914,000 OTHER FORDS FROM 2008-2011 WERE RECALLED !!!!!!! This vehicle is the model and year of ALL those recalls.

11/30/2021
Components: STEERING
Incident Date: 11/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu9eg4bk******
Summary

The contact owns a 2011 Ford Escape. The contact stated that while driving at approximately 15 MPH, the steering wheel was difficult to turn. The vehicle operated normally after a restart. The dealer was contacted but no diagnostic test was performed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 144,000.

11/17/2021
Components: UNKNOWN OR OTHER
Incident Date: 11/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG1BK******
Summary

The car started shutting off when putting gas and all the ABS lights started turning on. Then it escalated to the car shutting off when pressing the brakes. Now it shuts off randomly never while driving at higher speeds. I was driving the vehicle on the highway and it just shut off and I almost crashed onto the side of the highway because the steering wheel was not working. Thankfully I was able to meet be it a bit and avoid an accident but it happened a few times. Found that some vehicles like mine have some recalls and an extended warranty thing on file and when speaking with a rep at the Lincoln/Ford, she agreed that that what I was experiencing had to do with those, but the car dealerships in my area are not wanting to take responsibility and repair my vehicle which at this point is a public safety hazard not only for my family and me but anyone on the road around me. I can't work or take the car anywhere because of this issue and the carelessness and complete disregard from Ford reps is appalling.

11/05/2021
Components: STEERING
Incident Date: 11/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG8BK******
Summary

While driving at slow speeds, my Escape has lost power steering. This has happened mostly in parking lots. Today it happened when I pulled out of the parking lot and I almost got hit. I looked up the problem and read about the recall. I entered my VIN and it showed that I have 0 unfixed recalls. If this was not one on the recall list, shame on FORD because it needs to be fixed. If it was on the recall list and was"fixed," the solution was incorrect and needs to be fixed.

11/04/2021
Components: STEERING
Incident Date: 10/31/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu0eg3bk******
Summary

The contact owns a 2011 Ford Escape. The contact stated that while driving at 40 MPH, the power steering failed, and the steering wheel was stiff while steering the vehicle. The contact had to manually steer the vehicle to the dealer. The dealer diagnosed the vehicle with electric power steering failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 160,000.

11/03/2021
Components: SUSPENSION
Incident Date: 10/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu9dg0bk******
Summary

The contact's significant other owns a 2011 Ford Escape. The contact had taken the vehicle to an independent mechanic where he was informed that the front passenger’s side subframe was severely corroded. The independent mechanic informed him to no longer drive the vehicle due to the failure. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 75,000.

10/30/2021
Components: STEERING
Incident Date: 10/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D70BK******
Summary

My power steering went out as I was driving at a slow rate. I managed to get it back home. I looked up the recalls for my vehicle and it stated any 2011 Ford Escapes made in Kansas City was issued a recall. My vehicle was made in that city during that time. I contacted Ford and they stated my vehicle doesn't apply to that recall. I was not aware of the recall because I did not own the vehicle when it was issued. The affected Escapes that were built from August 18, 2006 through September 11, 2010 at the Kansas City Assembly Plant. 1FMCU0D70BKB52713 made_inUnited Statesmade_in_cityKANSAS CITY https://vincheck.info/check/recalls-defects.php

10/27/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/23/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0E79BK******
Summary

The contact owned a 2011 Ford Escape. The contact stated while driving at 35-40 MPH, the vehicle rolled over and crashed into a residence yard. The air bags did not deploy. There were no warning lights illuminated. The contact was knocked unconscious and was transported from the vehicle to the hospital with the assistance of emergency units. A police vehicle was filed. The contact sustained fractured vertebrae at the base of the neck, and several lacerations on the buttocks and face. The vehicle was towed to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 148,000.

10/04/2021
Components: SEATS
Incident Date: 09/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu0d78bk******
Summary

Driver seat not function properly the motor operating Has fail

10/02/2021
Components: STEERING,SUSPENSION
Incident Date: 09/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9C7XBK******
Summary

When I entered elementary street in Lousville CO, to pick up my three grandchildren, the steering got so hard that I couldn't maneuver between so many cars, I couldn't turn, I was very scared if children started to come out, I got to the parking and parking badly, I called for help, to pick up children, and a man said turn it on again, it will work, my brother took the car to my house, and according to him it worked, I was so scared, that I will not drive it anymore, until I fix it , mechanic said the electric power steering should be changed, in the Ford, they gave a budget for a spare part, I am inquiring about "Recalls" and it says my car has zero, but there is one on # 14S05 and I want to know why this does not apply to me car, can you please help me?

10/01/2021
Components: STEERING
Incident Date: 09/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu0eg3bk******
Summary

The contact owns a 2011 Ford Escape. The contact stated while driving 35 MPH, the vehicle drove over a bump in the roadway and the vehicle lost power steering functionality. The contact pulled over to the side of the road and restarted the vehicle and the power steering functionality returned, however, the failure returned intermittently. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 159,000.

09/28/2021
Components: SUSPENSION
Incident Date: 05/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu9dg0bk******
Summary

1.) Front suspension cradle system causing the steering wheel to cocked to one side is what failed and pictures have been uploaded for inspection. 2.) This could have been a lot worst had this happened going down the freeway as my wife and I travel a lot. 3.) Not that I am aware of 4.) No it was only inspected by the Brown Motors Dealership 5.) There were no warning lamps before the incident happened.

09/27/2021
Components: SUSPENSION
Incident Date: 09/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

Our escape failed Pennsylvania state inspection due to the front subframe (engine cradle) rusting and cracking at the attachment points with the control arms. Our mechanic invited us to come into his garage and inspect the problem. Upon our personal inspection to the problem we noticed holes, cracks and bending at and near these joints. Our mechanic told us that this problem is a common occurance on the Ford escapes. This item was the first thing he checked in the inspection process. My wife had new tires put on in April. also new control arms were put on to get it lined up at another shop, so apparently they were bad at that time. I checked with one Ford dealer and they said there was no recall for this issue. My wife contacted the Ford dealer where we bought the vehicle and found out the part (subframe) was on back order for weeks. Also both Ford dealers appear to farm out this type of repairs to body shops. After reviewing this issue on line and to find a path forward for repairs I started to find out the extent of the issue with the Ford Escape front frame problems. I did see where a fix to the frame for earlier Escapes was approved for ford to just put a bar from one side of the frame to the other and we’re drilling and attaching to corroded material that should not have been allowed. I feel Ford should be held accountable for the proper repairs to our vehicle as well as the many others and not just try to cover up the fact that this is a major defect in the escapes. The major damage is to the right side frame area of our vehicle but the left side is breaking apart also. The left axil to transmission seal is leaking most likely due to the right side frame bending. We were fortunate in that we did find this before the wheel fell off and someone didn’t get hurt or worse. This repair will most likely be expensive. The part involved is a major structural part to the vehicle. The Frame that holds it together!

09/10/2021
Components: STEERING
Incident Date: 08/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG9BK******
Summary

Vehicle lost power steering several times almost caused an accident. When car is restarted it will work again. Ford recalled the power steering control module for some ford escapes of my year yet my vehicle is not included in that recall and from reading forms a lot of other ford escapes are not being covered by this recall. Its expensive to fix and obviously this has been an ongoing safety issue with Ford so what do I do? Keep driving and pray I don't get in an accident? Someone needs to sue Ford.

09/10/2021
Components: SERVICE BRAKES
Incident Date: 09/06/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU4K36BK******
Summary

My 2011 Ford Escape Hybrid lost all braking when the brake peddle went to the floor while in the electronic mode on the battery not with the motor running. The internet has hundreds of ford escape with the same problem. My Ford dealer is not sure what is wrong. Can you please start an investigation to figure out how to fix this problem. I hit my own fence on the driveway after starting the car. Thank You [XXX] VIN: [XXX] 2011 Ford Escape Hybrid 4 door INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

08/29/2021
Components: STEERING
Incident Date: 07/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C71BK******
Summary

We purchased this car for our youngest son as his first car, he was driving it and complained that periodically it would become very difficult to steer. I would test the car and found it to be operating normally and would check it for the next several weeks with no issues, at this time I wasn't sure what me son was describing. As time went on he described several occasions in which he nearly avoided an accident due to the steering issues. My wife and I began to worry if there was really something wrong with the car, I began to check it more frequently and found that periodically it would lose power steering in the middle of driving from point A to B, this created very difficult driving conditions. We then found through online research that FORD has several issues with the power steering on this vehicle but for some reason our VIN# is not on the recall list. (Recall #14S05) We would like our VIN# to be added to the list of recalled vehicles due to the sheer danger involved with this issue and that it makes sense with the recalled described issues. Once we had our mechanic review the diagnostic codes and report that the system has a defective torque sensor and/or steering column with an extreme parts and labor cost it was decided to move forward with this letter to explain our situation. We currently have a vehicle in which we cannot drive nor repair, we also cannot afford to get it repaired. Please help... have our vehicle added to the recall list. Thank you

08/25/2021
Components: STEERING
Incident Date: 04/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9E74BK******
Summary

The contact owns a 2011 Ford Escape. The contact stated while his wife was driving 4-5 MPH and making a turn, the vehicle lost power steering functionality and drove off the road into the grass. The vehicle was taken to an independent mechanic and the contact was informed that the power steering module needed to be reset. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under recall. The contact stated the failure was like NHTSA Campaign Number: 14V284000 (Steering). The failure mileage was approximately 85,000.

08/24/2021
Components: STEERING
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu9eg8ba******
Summary

The contact owns a 2011 Ford Escape. The contact stated that the steering wheel failed. The contact stated that the steering wheel turned to the right and vibrated. The contact had to turn the steering wheel with force to be able to complete the turn. The contact stated that the power steering assist light remained illuminated on the instrument panel. The contact took the vehicle to an independent mechanic and the mechanic replaced the power steering assist module. However, the failure was not corrected. The manufacturer was contacted and informed the contact that the VIN was not included in NHTSA Campaign Number: 14V284000 (Steering). The vehicle was not repaired. The approximate failure mileage was 110,000.

08/06/2021
Components: STEERING
Incident Date: 08/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG6BK******
Summary

The contact owns a 2011 Ford Escape. The contact stated while driving 25 mph, the steering wheel became difficult to turn. Additionally, the vehicle loss motive power. The vehicle was restarted and normal functionality returned. There was no warning light illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact was informed that the VIN was not included in the recall. The failure mileage was approximately 147,000.

07/22/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu0dg9bk******
Summary

Vehicle stalled while driving. Was able to pull into a parking lot. Car died and would not start and stay running. Acted as if fuel was not getting to engine. This happened approximately 1 month ago. I had car repaired. A relay was thought to be bad in the fuel supply system. Today the same thing occurs, car stalls and dies in few minutes. Again was able to get into a parking lot before it went completely dead. After stopping car starts up but then stumbles and dies in less than a few seconds. Sounds like it is not getting fuel.

06/15/2021
Components: STEERING
Incident Date: 06/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D79BK******
Summary

The contact owns a 2011 Ford Escape. The contact stated that while driving 50 mph, the electric power steering failed to operate as designed. The steering wheel started shaking and became difficult to turn. The check engine warning light was illuminated. The failure occurred intermittently. The vehicle was taken to the dealer and was diagnosed as a torque sensor and power steering failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The manufacturer then referred the contact to NHTSA to file a complaint. The contact was relating the failure to NHTSA Campaign Number: 14V284000 (Steering). The failure mileage was 208,587.

06/04/2021
Components: SERVICE BRAKES
Incident Date: 05/31/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG4BK******
Summary

2011 Ford Escape AWD- passenger side brake issue- after driving and brake/rotor getting hot making the rim even feel hot. My car vibrates when driving down the street because of this problem. It also has very poor stopping and after stop vehicle doesn’t like to move until I hit the gas pedal. I have very poor gas mileage because something is hanging up ( passenger side only ) THIS IS DANGEROUS and no one wants to do a recall- I’ve been having problems since 2020 we have replaced caliper/rotor/brake pads and the rubber brake hose fixes the problem for about 3-4 months then comes back getting where I don’t feel safe in my own vehicle and FORD doesn’t want to do NOTHING about it. Guess when someone gets hurt/death they will have a law suit on their hands because they know about the problem with the brakes

06/04/2021
Components: SERVICE BRAKES
Incident Date: 05/31/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG4BK******
Summary

2011 Ford Escape AWD- passenger side brake issue- after driving and brake/rotor getting hot making the rim even feel hot. My car vibrates when driving down the street because of this problem. It also has very poor stopping and after stop vehicle doesn’t like to move until I hit the gas pedal. I have very poor gas mileage because something is hanging up ( passenger side only ) THIS IS DANGEROUS and no one wants to do a recall- I’ve been having problems since 2020 we have replaced caliper/rotor/brake pads and the rubber brake hose fixes the problem for about 3-4 months then comes back ( I called a FORD DEALER and they no about the issues I’m getting where I don’t feel safe in my own vehicle and FORD doesn’t want to do NOTHING about it. Guess when someone gets hurt/death they will have a law suit on their hands because they know about the problem with the brakes

05/14/2021
Components: STEERING,POWER TRAIN
Incident Date: 06/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG6BK******
Summary

THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOST POWER STEERING ASSIST AND THE VEHICLE BECAME DIFFICULT TO STEER. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

05/12/2021
Components: STEERING
Incident Date: 05/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG0BK******
Summary

LOST TOTAL CONTROL OF POWER STEERING AND ALMOST CRASHED. I NOTICED RECALL 14S05 FOR POWER STEERING CONTROL MODULE. IT ONLY COVERS CARS BUILT BETWEEN 2008 AND SEPT 11,2010. MY VEHICLE WAS BUILT OCTOBER 2010 AT SAME PLANT. HOW SURE CAN I BE THAT MY VEHICLE WAS NOT BUILT WITH DEFECTIVE PART. THE COST TO REPLACE THE POWER STEERING CONTROL MODULE IS AMOST $2200. MY CAR IS AT THE FORD DEALER SHIP AT THIS MOMENT. I REACHED OUT TO FORD CUSTOMER RELATIONS, BUT NO SUCH LUCK. I HAPPEN TO OWN 6 FORDS AT T HE MOMENT AND HAVE PURCHASED NOTHING BUT FORDS FOR 20 YEARS.THIS ISSUE COULD HAVE GOTTEN ME KILLED.

05/06/2021
Components: STEERING
Incident Date: 05/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG3BK******
Summary

DRIVING DOWN THE ROAD THE VEHICLE POWER STEERING COMPLETELY CUT OFF. UPON TAKING TO THE SHOP THEY STATED IT WAS A CHECK ENGINE CODE THAT REFERRED TO A RECALL

04/28/2021
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 04/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D73BK******
Summary

I HAVE A 2011 FORD EACAPE.... WE LOST POWER STEERING 2-3 YEARS AGO IN MY CAR WHILE DRIVING ON TWISTY HILLY ROADS IN ITHICA, NY ON WAY TO GET OUR 3 YOUNG GRANDCHILDREN AND THANK GOD IT WAS MY HUSBAND DRIVING BECAUSE I PROBABLY WOULD HAVE BEEN IN A SERIOUS ACCIDENT... TONS OF CARS RECALLED... SAME MAKE,SAME MODEL,SAME YEAR AND MADE AT SAME PLANT IN KANSAS!!!!! BUT FORD NEVER RECALLED MU VIN#..... WE WERE STRANDED THERE AND LOST TIME FROM WORK!!!! WE TOOK IT TO 3 FORD DEALERS WITH NO HELP!!! WANTING ALMOST $2,400!!!!! LOST TIME FROM WORK GETTING IT FIXED WHICH TOOK OVER 3WEEKS AND FINALLY OUR MECHANIC FOUND THE PART!!!! POWER STEERING COLUMN!!!! HOW WITH 1,000S OF COMPLAINTS IS MINE NOT COVERED!!!! IT'S THE STEERING COLUMN!!!! IT'S NOT LIKE IT'S A MUFFLER!!!! NOW AFTER PAYING TO GET IT FIXED !!!! I HAVE SINCE GIVEN THIS TO MY 18 YEAR OLD DAUGHTER FOR HER SENIOR YEAR AND SHE LOST POWER STEERING ALMOST SENDING HER INTO HEAD ON TRAFFIC!!!!! MY DAUGHTER ALMOST GOT KILLED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! AND YES WE WERE TOLD ITS THE GOD [XXX] STEERING COLUMN AGAIN!!!!!!!!!!!!!!!!! WHAT DO I HAVE TO SO TO GO AFTER FORD FOR THIS SERIOUS ISSUE!!!!!! THEY MAKE BILLIONS AND BILLIONS OF DOLLARS SELLING FAULTY, DANGEROUS CARS!!!!!!! AND ARE ALLOWED OVER AND OVER AND OVER AGAIN TO GET AWAY WITH IT!!!!!! THEY KNOW FULL WELL THAT THERE IS A SERIOUS ISSUE AND SHOULD HAVE RECALLED ALL OF THE 2011 ESCAPES TO GET THAT PART FIXED!!!!!! ALL!!!! WHEN ARE YOU OR SOMEBODY GOING TO PUT A STOP TO THIS [XXX]!!!!!!!!! ALMOST EXACTLY 3 YEARS TO THE DAY OF WHEN THIS HAPPENED BEFORE!!!! NOW I HAVE TO WAIT AGAIN TO FIND A PART, PAY TONS OF MONEY AGAIN!!! AND THANK GOD MY DAUGHTER DIDN'T GET HURT!!!!! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

04/27/2021
Components: SERVICE BRAKES
Incident Date: 02/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU4K33BK******
Summary

ALL BRAKE/ABS WARNING LIGHTS COME ON AND BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR ON STARTUP BRAKE SYSTEM FAILURE OCCURS INTERMITTENTLY, AND REPEATEDLY AT ONLY 50K MILES. RESTARTING THE CAR RESULTS IN SOME BRAKE FUNCTION WITH ABS AND CHECK BRAKE WARNINGS. MECHANIC HAS READ THE CODES WHICH INCLUDE EVERY PART OF THE BRAKE SYSTEM. EVERY. SINGLE. PART.

04/22/2021
Components: STEERING
Incident Date: 04/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C77BK******
Summary

AT 65 MPH ON HIGHWAY I LOST STEERING CONTROL, NO MOVEMENT OF STEERING WOULD CHANGE THE COURSE OF THE CAR

04/16/2021
Components: STEERING
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG9BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. THE CONTACT STATED THAT THE POWER STEERING FUNCTIONALITY RETURNED AFTER THE VEHICLE WAS RESTARTED. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. LIBERTY FORD MAPLE HEIGHTS (5500 WARRENSVILLE CENTER RD, MAPLE HEIGHTS, OH 44137) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT HIS VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.

04/12/2021
Components: STEERING
Incident Date: 04/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG1BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED A LOSS OF ELECTRONIC POWER STEERING ASSIST. THE VEHICLE WAS TAKEN TO MONACO FORD (767 NEW LONDON TURNPIKE, GLASTONBURY, CT 06033) AND DIAGNOSED WITH STEERING FAILURE. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE CONTACT STATED THAT THERE WAS A RECALL WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, HIS VIN WAS NOT INCLUDED HOWEVER, THE VEHICLE HAD EXPERIENCED THE FAILURE STATED IN THE RECALL CAMPAIGN. THE FAILURE MILEAGE WAS 132,000.

04/01/2021
Components: STEERING,FUEL/PROPULSION SYSTEM
Incident Date: 03/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D70BK******
Summary

MY POWER STEERING ASSIST LIGHT IS ON AND I CAN NOT STEER MY VEHICLE. I GOT IN TO TAKE MY KIDS OUT AND I COULD NOT STEER. ITS TOO UNSAFE TO DRIVE, AND I READ THIS IS A KNOWN ISSUE WITH FORD UNDER STEERING ISSUE COMPLAINTS. IF MY VEHICLE IS COVERED TO BE REPAIRED UNDER A RECALL I WOULD LIKE TO KNOW THE NEXT STEP. ITS AROUND $1000 TO FIX AND I CAN NOT AFFORD THIS.

03/29/2021
Components: STEERING
Incident Date: 03/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG5BK******
Summary

DRIVING ON THE INTERSTATE WHILE DRIVING 65MPH AND LOST POWER STEERING, (TRACTION CONTROL LED CAME ON) AND RIGHT TURN SIGNAL QUIT WORKING ALL TOGETHER - HAD TO HOLD IT TO PULL OFF THE SIDE OF THE ROAD. I HAVE ALREADY FIXED THIS ISSUE BEFORE, 4 YEARS AGO, FOR $2000. THEY QUOTED ME $2400 AGAIN, EVEN THOUGH THERE SEEMS TO BE A RECALL FOR THIS ISSUE WITH FORD ESCAPES (14S05), JUST NOT FOR MY VIN.

03/26/2021
Components: STEERING,FUEL/PROPULSION SYSTEM
Incident Date: 03/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D70BK******
Summary

THE POWER STEERING ASSIST FAILED ON MY 2011 FORD ESCAPE. STATIONARY WHEN HAPPENED. SO, FRUSTRATED THAT I CANT STEER IT AND HAVE TWO KIDS I NEED TO TOTE AROUND BUT ITS VERY UNSAFE AND I CANT DRIVE IT WITH MY KIDS IN THE CAR FOR SAFETY CONCERNS. ALSO MY FUEL INTAKE FAILED AND A WARNING LIGHT IS ON FOR IT. I READ THAT BOTH OF THESE EXACT ISSUES HAVE BEEN RECALLED ON THIS MODEL. PLEASE HELP.

03/23/2021
Components: STEERING,SUSPENSION,POWER TRAIN
Incident Date: 03/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG8BK******
Summary

I HIT A BUMP IN THE ROAD AND WHEEL ON PASSENGER SIDE OF VEHICLE WHEN UP INTO WHEEL WELL. ALMOST HIT ONCOMING TRAFFIC WHEN I LOST ALL STEERING. I TOOK IT TO THE FORD DEALERSHIP VIA TOW TRUCK AND WAS TOLD THAT THE FRONT SUBFRAME WAS COMPLETELY ROTTEN AT 87,000 MILES DRIVER SIDE IS NOT FAR FROM BREAKING I WAS TOLD REPAIRS WOULD COST AS MUCH AS THE VEHICLE IS WORTH

03/21/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9E76BK******
Summary

I HAVE CALLED FORD MANY TIMES, AS I HAVE THE SAME PROBLEM ALL THE TIME, IT SHOWS THAT MY CAR HAS AN EVAPORATIVE EMISSION SYSTEM LEAK CODE P0457. THIS IS THE 4TH TIME THAT SHOWS THE SAME PROBLEM EVEN AFTER 'FIXING'. FORD ESCAPE HAD THIS RECALL IN 2016 BUT FOR SOME REASON I WAS NOT SENT A NOTICE.

03/15/2021
Components: STEERING
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG7BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT AT SLOWER SPEEDS THE POWER STEERING INTERMITTENTLY FAILED TO OPERATE WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO DON HINDS FORD INC (12610 FORD DR, FISHERS, IN 46038) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE STEERING COLUMN. THE CONTACT THEN TOOK HER VEHICLE TO AN INDEPENDENT MECHANIC WHO LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MECHANIC THEN REFERRED HER TO THE MANUFACTURER WHO INFORMED HER THAT THE VEHICLE WOULD NOT BE COVERED UNDER THE RECALL. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. Consumer stated vehicle was under construction during recall.

03/10/2021
Components: STEERING
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG7BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING CEASED. THE VEHICLE WAS TOWED TO THORNHILL FORD (U.S. 119 NORTH 500 FORD FAIRLANE, CHAPMANVILLE, WV 25508) WHO INFORMED THE CONTACT THAT THE STEERING WHEEL LOCKS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED WITH THE STEERING WHEEL MAKING A CLICKING SOUND. ADDITIONALLY, IT WAS MORE DIFFICULT TO STEER THE VEHICLE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

03/05/2021
Components: STEERING
Incident Date: 03/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG8BK******
Summary

WHILE DRIVING UPHILL ON THE ENTRANCE TO MY COLLEGE CAMPUS THE STEERING WHEEL FROZE AND I LOST ABILITY TO STEER THE VEHICLE. IT WAS VERY DIFFICULT TO TURN THE WHEEL TO GET IT INTO A PARKING SPOT. THANKFULLY I WASN'T ON THE GARDEN STATE PKWY WHEN THIS HAPPENED. I NEEDED TO HAVE IT TOWED BECAUSE IT WAS UNDRIVEABLE TO MY REPAIR SHOP FROM MY SCHOOL CAMPUS IN MONTCLAIR, NJ TO MONROE TWP, NJ. MY MECHANIC DID A DIAGNOSTIC AND ADVISED THERE WAS A RECALL (NHTSA CAMPAIGN 14V28400) AND FORD'S RECALL NUMBER 14S05. AFTER CONTACTING THE DEALER ABOUT THE RECALL I WAS ADVISED THERE WAS NO OPEN RECALL. MY LOCAL REPAIR SHOP ADVISED TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP FOR DIAGNOSTIC. THEY TOO ADVISED NO RECALL AND ADVISED REPAIRS WILL COST $2700. WHY WOULD A RECALL COME UP ON VEHICLEHISTORY.COM AND SPECIFICALLY STATE 2011 FORD ESCAPE AND THIS NOT BE ELIGIBLE FOR MY VEHIICLE.

03/02/2021
Components: STEERING
Incident Date: 02/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG9BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE FROM A PARKED POSITION, THE VEHICLE LOSS POWER STEERING ASSIST. THE CONTACT RESTARTED THE VEHICLE AND THE POWER STEERING STARTED WORKING AS DESIGNED. THE FAILURE RECURRED WHILE THE VEHICLE WAS AT A RED LIGHT. THE LIGHT TURNED GREEN AND THE CONTACT ATTEMPTED TO MAKE A LEFT TURN AND THE VEHICLE LOSS POWER STEERING ASSIST. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE PERSISTED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.

02/28/2021
Components: STEERING
Incident Date: 02/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG5BK******
Summary

I STOPPED BEFORE ENTERING A TRAFFIC CIRCLE. WHEN STARTING AND TURNING RIGHT TO ENTER THE TRAFFIC CIRCLE, MY POWER STEERING SEIZED UP. IT DIDN'T JUST GO DEAD -- IT STARTED VIBRATING AND I COULD FEEL THE MOTOR ACTIVELY RESISTING ANY STEERING MOVEMENT. THERE WAS NO AUDIBLE WARNING AND NO WARNING LIGHTS ILLUMINATED ON MY DASHBOARD. ALL ELECTRONICS SEEMED TO OPERATE NORMALLY. WHEN I TURNED MY IGNITION OFF AND ON AGAIN, STEERING RETURNED TO NORMAL. THIS IS A LIFE-THREATENING SAFETY ISSUE. I HAVE NOT RECEIVED ANY RECALL NOTICES RELATED TO STEERING.

02/24/2021
Components: STEERING
Incident Date: 02/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG3BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT AT VEHICLE START-UP, THE STEERING WHEEL LOCKED AND WOULD NOT TURN. THE CONTACT RESTARTED THE VEHICLE AND THE STEERING WHEEL UNLOCKED HOWEVER, THE FAILURE PERSISTED. THE CONTACT DROVE THE VEHICLE TO THE LOCAL DEALER GABRIEL/JORDAN FORD (2400 US-59, LIVINGSTON, TX 77351) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A FAILURE WITH THE POWER STEERING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,567.

02/11/2021
Components: STEERING
Incident Date: 10/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG2BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE NEIGHBOR WAS DRIVING, THE POWER STEERING SUDDENLY MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER LAKELAND FORD LOCATED AT 1430 W MEMORIAL BLVD, LAKELAND, FL 33815, WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN.

01/19/2021
Components: UNKNOWN OR OTHER
Incident Date: 01/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D7XBK******
Summary

THE FRONT SUBFRAME IS RUSTED OUT AND WILL NOT PASS THE PA STATE INSPECTION. THE CAR HAS UNDERCARRIAGE CORROSION PROBLEMS. WE JUST REPLACED THE MUFFLER PIPE FOR SIMILAR ISSUES LAST FALL. THEY CAR HAS BEEN DRIVING IN PA FOR LAST 9 YEARS AND SHOULD NOT BE HAVING THESE ISSUES. THE CAR HAS 89000 MILES. GODSHALLS AUTOMOTIVE CAN GET A USED PART AND LABOR TO FIX WILL BE $1100. THIS SHOULD BE LOOK AT AS A RECALL.

01/08/2021
Components: SERVICE BRAKES
Incident Date: 01/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG5BK******
Summary

THE PROBLEM IS BRAKE LOSS IN REVERSE. IT HAPPENS INTERMITTENTLY AND INFREQUENTLY OVER THE PAST 7 YEARS. USUALLY WHEN BACKING OUT OF MY GARAGE AND CANNOT STOP IMMEDIATELY. THE PEDAL WILL BE ROCK HARD WHEN THIS HAPPENS AND AFTER A COUPLE OF SECONDS WILL DEPRESS AND BRAKES BACK TO NORMAL. SUMMER OR WINTER OR IN THE GARAGE THIS HAPPENS. I BROUGHT IT TO TWO DEALERSHIPS BUT THEY CANNOT FIND PROBLEM AS IT IS SO INTERMITTENT. IT SEEMS LIKE THE POWER ASSIST IS COMPLETELY GONE.

01/04/2021
Components: STEERING
Incident Date: 12/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D77BK******
Summary

THE POWER STEERING HAS FAILED MULTIPLE TIMES. IT SEEMS TO HAPPEN WHENEVER I TAKE A HEAVY U-TURN. THE POWER STEERING GOES OUT AND AI HAVE NO CONTROL OVER MY STEERING. ACCORDING TO DEALERSHIPS THE POWER STEERING IS COMPUTERIZED, SO IS QUITE COSTLY TO FIX. BUT THIS IS A MAJOR SAFETY HAZARD WHEN DRIVING. THIS HAS HAPPENED ON CITY STREETS ONLY WHEN MAKING U-TURNS.

01/03/2021
Components: STEERING
Incident Date: 12/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D76BK******
Summary

WHILE MAKING A RIGHT HAND TURN AT AN INTERSECTION PULLING OUT FROM A STOP SIGN. I WAS TURNING FROM A CITY STREET ONTO A HIGHWAY. THE POWER STEERING STOPPED WORKING MAKING THE VEHICLE HARD TO STEER AND ALMOST HITTING A STONE BARRIER BETWEEN THE LANES. THE VEHICLE WAS THEN PARKED AND TURNED OFF, AND LATER STARTED AND THE POWER STEERING HAD RETURNED. THIS WAS THE SECOND TIME THE POWER STEERING WAS LOST. THE FIRST TIME WAS ON A CITY STREET WHILE PULLING OUT FROM A PARKING SPOT AND VEHICLE WAS THEN PARKED. A SHORT TIME LATER THE VEHICLE WAS STARTED AND THE POWER STEERING HAD RETURNED. THIS HAS NOW HAPPENED A THIRD TIME WHILE BACKING OUT OF A PARKING SPOT THE POWER STEERING STOPPED WORKING , THE VEHICLE WAS PARKED AND SHUT OFF. IT WAS THEN LATER STARTED AND THE POWER STEERING HAD RETURNED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO HOOKED THE VEHICLE TO A CODE SCANNER AND FOUND THE CODE FOR THE POWER STEERING TORQUE SENSOR HAD MALFUNCTIONED.

01/02/2021
Components: WHEELS,SERVICE BRAKES
Incident Date: 12/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG4BK******
Summary

WHEN THE VEHICLE IS ROLLING, THE RIGHT TIRE LOCKS UP AND STARTS SMOKING, THIS HAPPENS ALL THE TIME. MECHANIC CANNOT FIND IT TO FIX IT IF FIXABLE AND NOT A RECALL? I AM DRIVING CITY STREETS (IN VIRGINIA-SUBURBIA.

01/02/2021
Components: STEERING
Incident Date: 11/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG4BK******
Summary

WHILE DRIVING THE VEHICLE, THE POWER STEERING FAILED. I CONTINUED TO MY DESTINATION USING MANUAL STEERING AND PARKED THE VEHICLE. I COMPLETED MY ERRAND AND WHEN I STARTED THE VEHICLE THE POWER STEERING WAS WORKING. THE FOLLOWING DAY, I DROVE THE VEHICLE TO THE FORD DEALERSHIP WHERE MY WIFE BOUGHT IT TO HAVE IT CHECKED OUT BY THE SERVICE DEPARTMENT AND WAS TOLD THAT THE PROBLEM WAS WITH THE STEERING TORQUE SENSOR AND THAT IT SHOULD BE REPLACED. RATHER THAN REPAIR THE VEHICLE, WE TRADED IT IN FOR A NEW FORD ESCAPE.

12/05/2020
Components: STEERING
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D77BK******
Summary

POWER STEERING ASSIT FAULT SINCE LAST RECALL IT HAS NEVER DISAPPEARED AND THE STEERING IS STIFF.

12/03/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG8BK******
Summary

RECEIVED NOTICE OF RECALL IN DEC 2017, CALLED KENDAL FORD IN ANCHORAGE FOR SCHEDULING OF REPAIR. THE SERVICE DEPARTMENT STATED THAT THEY DID NOT HAVE THE PART NEEDED AND WOULD CALL WHEN IT CAME IN. OCTOBER 2018, CALLED KENDALL AFTER RECEIVING SECOND NOTICE. THE SERVICE DEPT. SAID THEY'D CALL WHEN IT CAME IN. KENDALL FORD SERVICE DEPT. 866-957-4040. THIRD NOTICE RCVD 7/12/2019. CALLED AGAIN AND, TERESA, STATED THEY'D CALL WHEN THE PART CAME IN. THREE YEARS TO GET A PART IS OUTRAGEOUS. THE FORD DEALER HAS DEMONSTRATED BEYOND ANY DOUBT THAT THEY DON'T CARE ABOUT RECALLS, UNABLE TO BE TRUTHFUL, AND HAVE NO CONCERN ABOUT ANYTHING BUT MONEY.

12/03/2020
Components: STEERING
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU5K32BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRACTION CONTROL WARNING LIGHT AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS DRIVABLE HOWEVER, THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. A DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE APPROXIMATELY 50,000.

12/01/2020
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D74BK******
Summary

THE INSTRUMENT CLUSTER STARTED BY FLASHING ALL LIGHTS TO STAYING ON. THEN THE SPEED CONTROLS, SPEEDOMETER, RPM GAUGE, AND HEAT SENSOR WOULD NOT WORK. ON TOP OF ALL THIS. THE BRAKES BEGAN TO MAKE A CLICKING NOISE WHEN THIS ISSUE WOULD HAPPEN AND THE BRAKES WOULD ACT ROUGH. NO MECHANIC COULD FIGURE OUT THE PROBLEM UNTIL IT WAS TO LATE. THIS NEEDS TO BE BETTER KNOWN AND BETTER MANAGED.

11/30/2020
Components: STEERING
Incident Date: 11/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0E78BK******
Summary

MY POWER STEERING ASSIST IS LOST ON MY 2011 FORD ESCAPE. 915,000 OTHER FORDS HAVE HAD THIS ISSUE AND FORD HAS ALLOWED THIS RECALL. MY VIN# DOES NOT MATCH WITH THE CARS THAT FORD ALLOWS RECALLED. FORD TELLS ME THAT MY CAR WAS MFG. IN JUNE 2011 SO THIS POWER STEERING ASSIST WILL NOT HAPPEN. AND YET I HAD MY CAR TOWED BECAUSE MY POWER STEERING ASSIST WAS NOT WORKING. I AM AFRAID OF DRIVING MY CAR AS THIS ISSUE CREATES A DANGEROUS DRIVING SITUATION.

11/23/2020
Components: STEERING
Incident Date: 10/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EGXBK******
Summary

I LOST POWER STEERING WHILE DRIVING ON THE HIGHWAY. I WAS SWITCHING LANES AND APPROACHING THE EXIT RAMP, WHEN I MY CAR ALERTED ME TO THE LOSS OF STEERING AND I HAD TO MANUALLY STEER THE CAR OFF THE HIGHWAY AND SAFELY ONTO A SIDE STREET.

11/23/2020
Components: STEERING
Incident Date: 11/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG3BK******
Summary

WHILE DRIVING, MY POWER STEERING WENT OUT TO WHERE I COULD NOT TURN THE STEERING WHEEL TO TURN A CORNER WHICH ALMOST LEAD TO ME AND MY HUSBAND GETTING HIT BY A SEMI TRUCK. THE CAR HAD BEEN RUNNING AND TURNING JUST FINE UP TO STOPPING AT THE STOP SIGN. ONCE I WENT TO TURN RIGHT, I COULDN'T TURN THE STEERING WHEEL AND WENT STRAIGHT THROUGH THE INTERSECTION INSTEAD WHICH IS WHEN I WAS ALMOST HIT BY A SEMI TRUCK THAT WAS HEADED IN THE OTHER DIRECTION BECAUSE I COULDN'T TURN RIGHT, MY CAR WENT STRAIGHT THE THE INTERSECTION. HAD TO TURN THE CAR OFF SIT FOR A FEW MINUTES, TURN IT BACK ON AND THEN IT WORKED. TOOK IT TO THE AUTO REPAIR SHOP 3 DAYS LATER AND IT HAPPENED AGAIN TO THEM. THE POWER STEERING JUST STOPS WORKING WHILE THE CAR IS ALREADY DRIVING DOWN THE ROAD WHICH IS NOT SAFE AT ALL. THANKFULLY I WAS NOT IN THE HIGHWAY YET. THERE IS A CURRENT RECALL FOR THIS POWER STEERING TORQUE ISSUE AND IT IS RECOMMENDED THAT THE WHOLE POWER STEERING CONTROL MODULE BE REPLACED. WAS TOLD BY FORD THAT THIS IS VIN SPECIFIC. HOWEVER, MY 2011 WAS MANUFACTURED IN KANSAS CITY AND CAME OFF THE MANUFACTURING LINE ON 9/27/2010. RECALL STATES THAT THIS AFFECTED 2011 FORD ESCAPES FROM THE KANSAS CITY PLANT THROUGH 9/16/2010. FORD WOULD NOT TELL ME WHEN THE STEERING COLUMN PORTION OF MY CAR WAS ACTUALLY CONSTRUCTED BEFORE COMING OFF THE LINE ON 9/27/2010 AND COULD NOT VERIFY PARTS THAT WERE USED IN THE STEERING COLUMN MODULE YET THE ISSUE THIS CAR IS HAVING MATCHES EXACTLY WHAT THAT RECALL WAS FOR. I DO THINK THIS RECALL NEEDS TO BE FURTHER EVALUATED AS IT HAS OBVIOUSLY EFFECTED MORE VEHICLES THAN FORD IS WILLING TO ADMIT OR LOOK INTO ESPECIALLY SINCE MY CAR'S MANUFACTURING DATE WAS ONLY 16 DAYS AFTER THE RECALL DATE FROM THE SAME MANUFACTURING PLANT OF KANSAS CITY.

11/14/2020
Components: STEERING
Incident Date: 10/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU4K38BK******
Summary

POWER STEERING STOPS WORKING. VERY HARD TO STEER THE CAR, RETURNS AFTER SHUT OFF. ORIGINAL OWNER. THE FAULT HAPPENED WHILE VEHICLE WAS IN MOTION.

11/08/2020
Components: STEERING
Incident Date: 11/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0E77BK******
Summary

VEHICLE FELT SLIGHTLY STIFF IN STEERING. NEXT DAY OPERATED FINE UNTIL SWITCHED OFF AND LATER STARTED UP AGAIN, AT WHICH POINT STEERING WAS VERY STIFF (DANGEROUS TO DRIVE)! I THEN PARKED IT AND TURNED THE ENGINE OFF. LATER I STARTED THE ENGINE AND STEERING WAS AGAIN OK. SOMETIMES IT GETS HARD TO STEERING WHILE DRIVING...I NEVER KNOW WHEN THE STEERING WILL GO OUT. IT CHANGES AT DIFFERENT TIMES, AT DIFFERENT SPEEDS AND ON FLAT OR UNLEVEL STREETS. THIS IS A SAFETY RELATED DEFECT AND POSES A VERY DANGEROUS SITUATION! I HAVE FOUND MANY REPORTS OF THIS SAME ISSUE ON THE SAME AND SIMILAR VEHICLES. THE RECALL BEGAN ON JULY 18, 2014...FORD'S NUMBER FOR THIS RECALL IS 14S05.???

11/05/2020
Components: STEERING
Incident Date: 11/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG0BK******
Summary

I PURCHASED MY USED ESCAPE IN MARCH OF THIS YEAR. ITS A 2011. I HAVE HAD IT NOW FOR 8 MONTHS. 2 DAYS AGO MY CAR SHOWED A MSG "POWER STEER ASSIST FAULT" IT STILL DROVE FINE THAT NIGHT. THEN YESTERDAY MORNING MY CAR WAS INCREDIBLY HARD TO TURN. I LOOKED UP THE MSG AND GOT RECALL INFO. TOOK IT TO THE DEALER PAID $100 BUCKS FOR DIAGNOSTICS ON THE CAR. MY LAST $100. THEY GOT ERROR CODE B2278. IVE CALLED REPEATEDLY AND SEARCHED ONLINE. MY CAR WAS MANUFACTURED WHERE THE RECALLS WERE, THE ERROR CODES ARE THE SAME, AND IM BEING TOLD THAT THERE IS NO RECALL FOR MY VEHICLE. HOW IS THAT POSSIBLE WHEN THE EXACT CONDITIONS THAT OTHER RECALLS HAD MY CAR HAS? I DONT KNOW IF THE CAR HAD THE RECALL FIXED BEFORE, BC I BOUGHT IT USED. IDK IF THE DEALER KNEW. I JUST NEED HELP FIXING THIS. I USE MY CAR FOR WORK. I AM A MAIL CARRIER, AND DELIVERY DRIVER. I HAVE NO IDEA WHO TO GO TO FOR HELP.

11/05/2020
Components: STEERING
Incident Date: 11/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG2BK******
Summary

VEHICLE INTERMITTENT HARD TO STEER. STARTS UP FINE YOU DRIVE FOR A WHILE THEN CAR IS VERY HARD TO STEER. SHUT CAR OFF THEN CAR IS FINE. THEN A WEEK OR TWO LATER SAME ISSUE. CAR DOES NOT THROW ANY CODES.

11/04/2020
Components: STEERING
Incident Date: 11/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG4BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AT VEHICLE START-UP. THE CONTACT WAS UNABLE TO MOVE THE STEERING WHEEL IN EITHER DIRECTION. AFTER WAITING FOR APPROXIMATELY TEN MINUTES, THE STEERING WHEEL RELEASED AND OPERATED AS INTENDED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 166,000.

11/02/2020
Components: STEERING
Incident Date: 10/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG3BK******
Summary

I AM WRITING THIS AS MY CONCERNED I HAVEN'T HAD MY VEHICLE LESS THEN YEAR AND I HAVE NOTICED MY STEERING WHEEL WILL LOCK UP ON ME WHILE I AM DRIVING. I HAVE NOTICED IT HAS HAPPENED 3 TIMES SINCE DRIVING IT AND IT SEEMS LIKE IT WAS 2-3 WEEKS APART FROM WHEN IT DO IT. I'M NOT REALLY SURE ON THE DATES OF WHEN IT HAPPENED. I TYPICALLY DRIVE MOSTLY COUNTRY. MY TYPICAL DRIVE IS 60 MILES A DAY GOING FROM WORK AND HOME.

11/01/2020
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9C7XBK******
Summary

I HAVE BEEN HAVING ISSUES WITH DASH CLUSTER GOING CRAZY WHILE DRIVING ,I HAVE RESERCHED ON LINE AND HAVE FOUND MANY PEOPLE ARE HAVING THE SAME ISSUE ,WOULD BE NICE IF FORDWOULD TAKE CARE OF THIS ISSUE.

10/28/2020
Components: STEERING
Incident Date: 10/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0E7XBK******
Summary

THE STEERING WHEEL OF VEHICLE LOCKS UP WHILE DRIVING MAKING THE VEHICLE VERY DIFFICULT OR IMPOSSIBLE TO STEER. AFTER STOPPING THE VEHICLE, PUTTING THE GEAR IN PARK, AND THEN SHUTTING OFF THE ENGINE AND RESTARTING THE VEHICLE, THE DRIVER CAN ONCE AGAIN GAIN CONTROL OF THE STEERING WHEEL. HOWEVER, THIS HAS BEEN HAPPENING WITH INCREASING FREQUENCY, THAT IT MAKES DRIVING THE VEHICLE VERY HAZARDOUS AS YOU NEVER KNOWN WHEN THIS LOSS OF STEERING MAY OCCUR. THE LOSS OF STEERING CONTROL HAS HAPPENED BOTH ON CITY STREETS AND ON THE HIGHWAY, BUT APPEARS TO BE MORE NOTICEABLE WHEN TURNING BECAUSE THAT IS WHEN THE DRIVER SHOULD BE ABLE TO TURN THE STEERING WHEEL. I AM CONCERNED ABOUT HOW THIS IMPACTS SAFETY IN REGARDS TO BEING ABLE TO CONTROL THE DIRECTION OF THE VEHICLE, ESPECIALLY ON SNOWY WINTER ROADS. ACCORDING TO THE SERVICE STATION WHERE I BROUGHT MY VEHICLE, IT SHOWED A DTC CODE OF B2278, INDICATING THAT THE ISSUE IS WITH A TORQUE SENSOR THAT IS PART OF THE ELECTRONIC POWER STEERING SYSTEM AND THAT THIS CODE IS LINKED TO SAFETY RECALL #14S05. HOWEVER, THE FORD DEALERSHIP IN MY AREA TOLD ME THAT THIS SAFETY RECALL DOES NOT PERTAIN TO THE VIN NUMBER ASSOCIATED WITH MY VEHICLE.

10/27/2020
Components: STEERING
Incident Date: 09/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG3BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT ON THREE SEPARATE OCCASIONS, HER DAUGHTER EXPERIENCED COMPLETE POWER STEERING FAILURE WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO EITHER AN INDEPENDENT MECHANIC OR A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.

10/13/2020
Components: POWER TRAIN,ENGINE
Incident Date: 07/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG5BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING UP HILL AT VARIOUS SPEEDS, THE VEHICLE SHUT-OFF WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE CATALYTIC CONVERTER, THE CAMSHAFT SENSOR, AND OIL DELIVERY SENSOR WERE REPLACED ON SEPARATE OCCASIONS. THE CONTACT ATTEMPTED TO REACH THE MANUFACTURER BUT WAS UNABLE TO REACH A REPRESENTATIVE. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.

10/07/2020
Components: STEERING
Incident Date: 10/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D75BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO GORDIE BOUCHER FORD OF MENOMONEE FALLS (N88W14300 MAIN ST, MENOMONEE FALLS, WI 53051) AND THE CONTACT WAS INFORMED THAT THE MECHANIC WAS UNABLE TO TROUBLESHOOT THE FAILURE BECAUSE THE VEHICLE WAS NOT CURRENTLY EXPERIENCING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000. *BF*JB

10/04/2020
Components: STEERING,WHEELS
Incident Date: 10/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG4BK******
Summary

POWER STEERING JUST RANDOMLY WENT OUT WHILE DRIVING. I KNOW PREVIOUSLY THERE WAS A RECALL FOR THIS, HOWEVER I'VE ONLY HAD THE CAR A COUPLE YEARS AND IT'S JUST NOW A PROBLEM. IF I TURN THE CAR COMPLETELY OFF AND RESTART IT STARTS WORKING AGAIN. ALSO, THERE WAS A RECALL FOR A FRONT BEARING PART, I'M HAVING ISSUES THERE AS WELL. FRONT RIGHT.

09/30/2020
Components: STEERING
Incident Date: 09/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D72BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE RECURRED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO STEER AND WAS PARKED SEVERAL BLOCKS AWAY FROM HIS RESIDENCE. THE CONTACT CALLED STAR FORD (1101 S BRAND BLVD, GLENDALE, CA 91204) AND BOB WONDRIES FORD (400 S ATLANTIC BLVD, ALHAMBRA, CA 91801) AND WAS INFORMED THAT THERE WERE NO RECALLS ON HIS VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

09/29/2020
Components: STEERING
Incident Date: 09/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG9BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT UPON RESTART OF THE VEHICLE, THE STEERING RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT'S WIFE CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE VEHICLE WAS UNDER RECALL FOR THE STEERING. THE CONTACT'S WIFE CALLED COVERT FORD INC. (11514 RESEARCH BLVD, AUSTIN, TX 78759) AND WAS INFORMED THAT THE VIN WAS NOT UNDER. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V284000(STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

09/23/2020
Components: STEERING
Incident Date: 09/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG9BK******
Summary

THE ELECTRIC POWER STEERING HAS GONE OUT UNEXPECTEDLY. THE TECH AT THE SHOP IS VERY SURPRISED THAT MY VIN ISN'T COVERED UNDER THE RECALL FOR THE POWER STEERING. I WAS QUOTED $2,000 FOR THE REPAIR. DEFINITELY NOT WORTH THE REPAIR AT THAT COST.

09/22/2020
Components: STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 07/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG8BK******
Summary

ALL OFF THESE EVENTS I AM DESCRIBING HAPPENED ALL WHILE DRIVING AND STILL OCCUR WHILE IN PARK. ALL OF THESE ALSO SLOWLY PROGRESSED INTO ONE BIG ISSUE OVER A MONTH AND A HALF PERIOD. IT STARTED OFF AS MY HEADLIGHTS WERE DIMMING AND FLICKERING, THEN IT PROGRESSED TO MY DASH LIGHTS DOING THE SAME, FLICKERING AND DIMMING ON AND OFF. THEN IT STARTED AFFECTING MY AC AND HEAT, IT WOULD GET LOCKED TO STAY ON AND I WOULD HAVE IT TURNED OFF BUT IF MY GAUGES WERE IN A CERTAIN POSITION SOMETIMES IT WOULD JUST TURN ON BY ITSELF. THEN MY BATTERY LIGHT WOULD TURN ON AND OFF, AND THEN MY POWER STEERING WAS MAKING LIKE A CLICK SOUND AND IT WOULD GO IN AND OUT. ONE TIME MY LOCKS WERE GOING ON AND OFF BY THEMSELVES AS WELL. I REPLACED THE BATTERY THINKING IT WAS DYING, THAT DIDN'T HELP. I TOOK IT TO GET THE BATTERY AND ALTERNATOR TESTED AND IT WAS GIVING A 100%. I'M AT A LOSS AND DO NOT KNOW WHAT ELSE TO DO AS THE POWER STEERING IS AN ISSUE.

09/14/2020
Components: STEERING
Incident Date: 09/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D77BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO STEER WHILE MAKING TURNS. THE CONTACT STATED THAT WHEN HE GOT TO HIS RESIDENCE, HE TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO CAVALIER FORD GREENBRIER (1515 S MILITARY HWY, CHESAPEAKE, VA 23320), AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT SCHEDULED AN APPOINTMENT FOR THE REPAIR WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,116.

09/04/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9E76BK******
Summary

MY CAR ALWAYS SHOWS A CHECK ENGINE LIGHT AND THE READINGS- SHOWS THAT THERE IS A LEAK, THEY HAVE CHANGED 4 TIMES THE PURGE VALVE. THE LIGHT GOES OFF FOR A FEW WEEKS AND THEN COME BACK AGAIN. IT SHOWS THE SAME PROBLEM ALL THE TIME. THE LIGHT COMES ON WHILE DRIVING OR PARK.

08/12/2020
Components: STEERING
Incident Date: 07/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D79BK******
Summary

WHEN IM STARTING TO DRIVE THE ESCAPE IT MAKES A WARNING SOUND AND THE STEERING WHEEL DOES NOT FEEL NATURAL. AT TIMES IT FEELS STIFF AND HARD TO TURN AND AT OTHER TIMES IT TURNS SO EASILY. ON THE DASHBOARD IT SHOWS ME A WARNING SIGN TELLING ME, 'POWER STEERING ASSISTANT FAULT,' ITS HAPPENED THREE TIMES THESE PAST FEW MONTHS. THE THIRD TIME THIS HAPPENED, I DID A RESET BUT IT STILL SHOWS UP. I DONT FEEL COMFORTABLE DRIVING THE VEHICLE BECAUSE IT FEELS DANGEROUS.

08/11/2020
Components: STEERING
Incident Date: 08/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG4BK******
Summary

LIGHT CAME ON FOR POWER STEERING ASSISTED FAULT AFTER I PUT CAR IN PARK AND OPENED THE DOOR WHILE ENGINE WAS STILL RUNNING. AFTER TURNING CAR OFF AND RESTARTING TURNING STEERING WHEEL BECAME VERY DIFFICULT.

07/27/2020
Components: STEERING
Incident Date: 07/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG0BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO HIS RESIDENCE. THE CONTACT SPOKEN TO AN INDEPENDENT MECHANIC WHO ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT CALLED AUTONATION FORD ORANGE PARK LOCATED AT 7700 BLANDING BLVD, JACKSONVILLE, FL 32244, (904) 270-9943, TO NOTIFY THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 66,864.

07/14/2020
Components: STEERING
Incident Date: 07/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG3BK******
Summary

MY STEERING KEEPS GOING OUT ON ME TO WHERE I CANNOT MOVE THE STEERING WHEEL. THIS HAS HAPPENED TWICE TO ME WITHIN 20 MINUTES. I HAVE CHILDREN IN THE CAR AND I HAVE TO PUT ON MY FOUR WAYS PUT MY CAR IN PARK AND THEN TURN IT OFF AND ON AND IT WORKS AGAIN.

07/09/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D76BK******
Summary

THE GAS TANK IS FAULTY. SUDDENLY, IT WILL NOT HOLD GAS. GAS BEGAN TO POUR OUT AFTER I HAD FILLED THE TANK JUST A FEW MINUTES BEFOREHAND. I NOTICED THE GAS POURING OUT WHEN THE VEHICLE WAS STATIONARY AND PARKED IN OUR GARAGE. THERE HAS BEEN NO ACCIDENT OR EXTERNAL DAMAGE TO THE CAR TO CAUSE THIS ISSUE. I READ THAT SOME 2011 FORD ESCAPES WERE RECALLED FOR THIS VERY ISSUE, BUT MY VIN DOES NOT APPEAR IN THE DATABASE AND CUSTOMER SERVICE ADVISED THAT I FILL OUT THIS FORM.

06/24/2020
Components: STEERING
Incident Date: 12/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EGXBK******
Summary

THE POWER STEERING GOES OUT ON THE CAR, INITIALLY RESTARTING THE VEHICLE DID ALLOW IT TO WORK FOR A TIME BUT NOW IT DOES NOT WORK AT ALL. WHEN IT INITIALLY FAILED IT HAPPENED AT SLOW SPEEDS IN A PARKING LOT AS WELL AS AT HIGH SPEEDS ON THE HIGHWAY. APPEARS TO BE A RECURRING PROBLEM THAT FORD ATTEMPTED TO FIX WITH A "SOFTWARE" PATCH BUT IT IS CLEAR THAT THERE IS A CRITICAL FLAW IN THE POWER STEERING UNITS IN THESE CARS. *TR

06/16/2020
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG3BK******
Summary

IT'S STALLING IN MOTION OR SUDDENLY SURGING FORWARD WHEN ACCELERATING FROM A STOP, POSING A SERIOUS SAFETY RISK TO VEHICLE OCCUPANTS, OTHER MOTORISTS AND PEDESTRIANS. INTERMITTENT VEHICLE STALLS AND SURGES AS THEY ENTER TRAFFIC FROM A STOPPED POSITION OR WHILE DRIVING AT HIGHWAY SPEEDS. *TR

06/04/2020
Components: STEERING
Incident Date: 06/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C76BK******
Summary

RANDOM LOSS OF POWER STEERING. *TR

05/15/2020
Components: POWER TRAIN
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D79BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO SHIFT GEAR, AND FAILED TO ENGAGE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN UNKNOWN FORD DEALER TO HAVE A DIAGNOSTIC PERFORMED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE TECHNICIAN ALSO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE TRANSMISSION TORQUE CONVERTER FAILED AND THE TRANSMISSION NEEDED TO BE REBUILT OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.

05/13/2020
Components: STEERING
Incident Date: 05/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG7BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT IN 2014, HIS VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AT FORD & LINCOLN OF SMITHTOWN (440 EAST JERICHO TURNPIKE, ST JAMES, NY 11780). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST WARNING MESSAGE FLASHED INTERMITTENTLY AND THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, WHERE HE WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A RECALL REPAIR APPROVAL REQUEST WAS FILED HOWEVER THE REQUEST WAS DENIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.*DT CONSUMER BELIEVES TORQUE SENSOR WAS THE ROOT OF THE PROBLEM.*JB

05/07/2020
Components: STEERING
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D71BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING CEASED WITHOUT WARNING WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, THERE WAS NO ASSISTANCE PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000. *TR

04/16/2020
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D75BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 55 MPH, WHEN A SEMI TRUCK PASSED THE VEHICLE THE HOOD CAME UP WITHOUT WARNING, CAUSING THE HOOD TO HIT THE WINDSHIELD. THE CONTACT STATED THAT NO ONE HAD PREVIOUSLY OPENED THE HOOD PRIOR TO THE FAILURE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SERPENTINI CHEVROLET BUICK OF ORRVILLE (1107 N MAIN ST, ORRVILLE, OH 44667) WHERE IT WAS AWAITING DIAGNOSES. THE CONTACT STATED THAT THE DEALER INFORMED HE OF NO OPEN RECALL FOR THE FAILURE HOWEVER, SHE RESEARCHED THE FAILURE ON-LINE AND FOUND MULTIPLE COMPLAINTS FOR THE SAME HOOD LATCH FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *JS

04/13/2020
Components: STEERING
Incident Date: 03/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG9BK******
Summary

MY 2011 FORD ESCAPE IS PURCHASED FROM A PREVIOUS OWNER WHO HAD A RECALL PREFORMED BACK IN 2014. THE RECALL WAS FOR THE ELECTRIC POWER ASSIST SYSTEM. THE DEALERSHIP DID NOT FIX THE PROBLEM CORRECTLY. YEARS LATER I HAVE A MAJOR PROBLEM WITH MY STEERING WHEEL SHACKING AND KNOW I CAN BARELY TURN THE WHEEL. BOUGHT INTO THE SAME DEALERSHIP WHERE THE RECALL WAS ORIGINAL PERFORMED AND THEY SAID I WOULD HAVE TO PAY 800.00 TO GET FIXED BECAUSE THE RECALL IS CLOSED. PLEASE HELP ME WITH THIS PROBLEM. REGARDLESS OF MILEAGE OR AGE IF THE VEHICLE YOU SOUND THINK THAT SAFETY WOULD BE THE FIRST PRIORITY FOR THE CONSUMER. I HAVE OWNED FORDS IN THE PAST BUT HAVE NEVER HAD THIS KIND OF PROBLEM. PLEASE HELP ME GET THIS MAJOR USSUE FIXED. VEHICLE STEERING WHEEL WOULD SHACK IN PLACE AND WHILE DRIVING ABOUT A WEEK AFTER THE SHACKING THE VEHICLE STOPPED SHAKING BUT YOU CAN BARELY STEER THE STEERING WHEEL TO DRIVE.

03/05/2020
Components: STEERING
Incident Date: 02/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG5BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHEN HIS WIFE ATTEMPTED TO DRIVE THE VEHICLE, THERE WAS NO POWER STEERING. THE FAILURE RECURRED TWICE. THE CONTACT ATTEMPTED A SECOND TIME AND THE VEHICLE OPERATED AS INTENDED. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO FORD AND LINCOLN OF SMITHTOWN LOCATED AT (440 EAST JERICHO, TURNPIKE, ST JAMES, NY 11780). THE POWER STEERING WAS DIAGNOSED BY DEALER AND DETERMINED THAT POWER STEERING GEAR HAD TROUBLES AND THE STEERING COLUMN WOULD NEED TO BE REPLACED. DEALER SAID THAT MOST 2008 TO 2011 FORD ESCAPES HAVE BEEN RECALLED FOR THIS ISSUE BUT CONSUMER'S VEHICLE DID NOT FIT THE PARAMETERS. THE STEERING COLUMN WAS REPLACED BY SMITHTOWN FORD AND CONSUMER WAS CHARGED FOR THE REPAIR. CONSUMER ATTACHED THE PAPER WORK FROM DEALER SHOWING THIS INFORMATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000. *LN*JB*DT*JB

02/27/2020
Components: STEERING,STRUCTURE,WHEELS
Incident Date: 02/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D71BK******
Summary

FIRST POWER DOOR LOCKS QUIT WORKING, NEXT TAIL GATE WON'T OPEN, TIRE PRESSURE DASH LIGHT WARNING COMES ON YET THERE ARE NO PROBLEMS. CHECK MOTOR DASH LIGHT GOES ON AND OFF OFTEN YET THEY FIND NO PROBLEM. LATEST IS POWER STEERING WENT OUT WITH NO WARNING WHILE DRIVING AGAIN PLUGGED INTO CHECKING MACHINE NO PROBLEM. STEERING WHEEL SHAKES CONTINUOUSLY WHILE STOPPED. AND BELIEVE SUSPENSION IS GIVING OUT. NOT A CAR THAT I WOULD RECOMMEND TO ANYONE. HAS HORRIBLE BLIND SPOTS. ALL OCCURRENCES HAPPEN WHILE DRIVING OR STATIONARY. ALL THIS HAS HAPPENED IN THE LIFE OF OUR OWNERSHIP. STEERING WAS YESTERDAY FEB 26,2020

02/27/2020
Components: STEERING
Incident Date: 02/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D75BK******
Summary

POWER STEERING FAILURES RELATED TO ELECTRICAL POWER STEERING COLUMN. IT CUTS OUT INTERMITTENTLY AND HAS FAILED WHILE DRIVING. RESTARTING THE CAR SOMETIMES FIXES ISSUE. FORD HAS STATED OTHER 2011 FORD ESCAPES HAVE A RECALL FOR THE POWER STEERING SYSTEM- THIS VEHICLE IS NOT RECALLED.

02/23/2020
Components: STEERING
Incident Date: 02/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG9BK******
Summary

THE STEERING WHEEL IS SHAKING WHEN DRIVING AND WHEN IN PARK. NOT SURE IF SAFE TO DRIVE

02/14/2020
Components: ENGINE
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D77BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK FUEL FILL INLET MESSAGE WAS DISPLAYED. THE OIL WARNING LIGHT WAS ILLUMINATED. CAPITOL CITY FORD 8623 E WASHINGTON ST, INDIANAPOLIS, IN 46219 317) 898-0700, WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

02/12/2020
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 02/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU5K34BK******
Summary

THE ABS BRAKING SYSTEM ON THE FORD ESCAPE HYBRID FAILED UNEXPECTEDLY AND WITHOUT WARNING AT ONLY 60K MILES. THE VEHICLE WAS IN MOTION, AND ALL THE LIGHTS CAME ON AT ONCE AND THE SYSTEM READ "CHECK BRAKES." THE BRAKES FELT LOOSE, AND I TOOK IT A MECHANIC THE NEXT DAY. THEY THOUGHT THAT PRESSURE WAS GETTING SENT UNEVENLY TO BOTH SIDES OF THE VEHICLE, SO THEY FLUSHED THE BRAKES. HOWEVER, THEY DISCOVERED TOTAL ABS FAILURE, AND A $3000 FIX ASSOCIATED WITH IT. THIS IS A KNOWN ISSUE ALL OVER THE INTERNET. THERE ARE FACEBOOK GROUPS ADVOCATING FOR A RECALL OF THIS VEHICLE. WE WERE LUCKY THAT WE DIDN'T CRASH INTO SOMEONE. THE BRAKES ONLY WORK IF YOU APPLY EXTREME FORCE TO THEM, AND EVEN THEN THEY GET LOOSE AND THE CAR STARTS TO ROLL AWAY. THESE ISSUES ARE BECOMING EXTREMELY PREVALENT NOW IN 2020 THAT THE 2008-2011 ERA OF THIS HYBRID IS GETTING A BIT OLDER. THAT BEING SAID, THIS MODEL ONLY HAS 60K MILES ON IT AND SHOULD NOT HAVE HAD BRAKE FAILURE. HTTP://WWW.CARPROBLEMZOO.COM/FORD/ESCAPEHYBRID/BRAKE-ABS-WARNING-LIGHT-PROBLEMS.PHP HTTPS://FORUMS.EDMUNDS.COM/DISCUSSION/5850/FORD/ESCAPE-HYBRID/FORD-ESCAPE-HYBRID-BRAKE-PROBLEMS/P4

02/01/2020
Components: STEERING
Incident Date: 02/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG3BK******
Summary

THE LAST TWO TIMES I'VE DRIVEN THE VEHICLE, THE POWER STEERING HAS FAILED INTERMITTENTLY.. WHEN IT FAILS, THE CAR BECOMES VERY DIFFICULT TO STEER. FAILED AND RETURNED 4 TIMES IN A 3 MILE TRIP. TWICE WHILE GOING STRAIGHT AT 35MPH AND TWICE WHILE TURNING AT 10MPH OR LESS.

01/28/2020
Components: UNKNOWN OR OTHER
Incident Date: 01/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG4BK******
Summary

CARRIER BEARING DRIVE SHAFT ASSEMBLY CAUSING SEVERE VIBRATION UPON EXCELERATION AND AND LETTING OFF THE GAS PEDDLE ALSO IGNITION ISSUE PUT KEY IN TURN ON CRANKING SEVERAL TIMES BEFORE STARTING UNLESS KEY IS TURNED BACK MY ESCAPE HAS 70,000 MILES ON IT I SHOULD NOT BE HAVING THESE ISSUES.MY ENGINE LIGHT IS ON AND VEHICLE VIBRATION IT HAS NEW TIRES, I REPLACED TIE RODS, BEARINGS, IN FRONT ALL NEW BRAKES THIS VEHICLE HAS BEEN A BIG DISAPPOINTMENT I HAVE PUT A LOT OF MONEY INTO IT AND ONLY 70,000 MILES FOR A 2011.PLEASE HELP ME OUT WITH THIS SITUATION THIS IS THE FIRST FORD I HAVE EVER OWNED I AM NOT A HAPPY CUSTOMER.

01/27/2020
Components: STEERING
Incident Date: 01/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG9BK******
Summary

THE POWER STEERING WENT OUT WHILE DRIVING.

01/23/2020
Components: AIR BAGS
Incident Date: 01/16/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0D76BK******
Summary

POLICE REPORT; BRUNSWICK, OH 2002113 1/16/2020 UNIT 2 WAS TRAVELING NORTH ON MARKS ROAD. UNIT 3 WAS SOUTH BOUND ON MARKS ROAD ATTEMPTING TO MAKE A LEFT TURN ONTO SLEEPY HOLLOW ROAD. UNIT 1 WAS TRAVELING SOUTH BOUND ON MARKS ROAD. UNIT 1 CROSSED LEFT OF CENTER TO AVOID HITTING UNIT 3. UNIT 1 STRUCK THE REAR LEFT CORNER OF UNIT 3 AND THEN STRUCK UNIT 2 HEAD ON. DRIVER AND PASSENGER OF UNIT1 REPORTED NO INJURIES, THEY WERE CLEARED BY EMS. DRIVER AND PASSENGER OF UNIT 2 REPORTED INJURIES AND WERE TRANSPORTED TO SOUTHWEST GENERAL (ER) BRUNSWICK CAMPUS. DRIVER OF UNIT 3 REPORTED NO INJURIES. THE DRIVER OF UNIT 1 WAS SITED IN VIOLATION OF ORC 4511.21A ASSURED CLEAR DISTANCE (SPEED). CITATION NUMBER; T44852 THE AIRBAGS IN UNIT 2 DID NOT DEPLOY. AIR BAGS IN UNIT 1 DEPLOYED FRONT AND SIDES. INSURANCE CLAIM NUMBER: PROGRESSIVE 205164024 CAR HAS BEEN RELEASED TO INSURANCE COMPANY. TITLE HAS NOT BEEN SIGNED OVER TO THEM YET. TRANS-COUNTY TOWING, 585 STATE STREET, MEDINA, OH (216-407-5282) SAID THE CAR WAS TOTALED. INSURANCE COMPANY HAS NOT REPORTED THEIR RESULTS OF INSPECTION. I HAVE PHOTO OF CARS AND INJURIES BUT DON'T KNOW HOW TO DOWNLOAD THEM. POLICE ALSO TOOK PHOTOS.

01/15/2020
Components: ELECTRICAL SYSTEM,WHEELS,ENGINE
Incident Date: 01/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D7XBK******
Summary

I HAVE ONLY OWNED MY PRE-OWNED VEHICLE FOR 3 YEARS AND HAVE HAD TO REPLACE DRIVER SIDE FRONT BEARING 2X'S, REAR WIPER MOTOR TWICE AND NOW VEHICLE WILL STALL WHILE IN MOTION AND AT STOPS FOR TRAFFIC LIGHTS. I HAVE ALWAYS DRIVEN FORDS AND FEEL THAT THIS IS SOMETHING WITH THE ASSEMBLY LINE BECAUSE I LEARNED OF ANOTHER FROM THE SAME ASSEMBLY LINE THAT HAD THE SAME PROBLEMS.

01/14/2020
Components: STEERING
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG2BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOST POWER STEERING FUNCTIONALITY WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO CHAMPION FORD SALES INC. 2502 W 26TH ST, ERIE, PA 16506, (814) 878-2500, TO BE DIAGNOSED. THE DIAGNOSTIC TEST WAS PERFORMED HOWEVER, NO MENTION OF THE POWER STEERING WAS LISTED IN THE DIAGNOSTIC REPORT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

01/12/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 01/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG1BK******
Summary

DRIVING THROUGH MY NEIGHBORHOOD LAST NIGHT MY STEERING WHEEL LOCKED UP

01/10/2020
Components: STEERING
Incident Date: 01/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D77BK******
Summary

WHILE DRIVING MY 2011 FORD ESCAPE THE STEERING BECAME HARD TO TURN. THERE WAS NO WARNING. JUST NO LONGER TURNED PROPERLY. I WAS DRIVING ON A HIGHWAY DONG ABOUT 55 MILES AN HOUR. IF IT HAPPENS WHILE TURNING WITHOUT WARNING THERE WOULD BE AN INCREASE RISK OF CRASHES.

01/07/2020
Components: STEERING
Incident Date: 01/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D70BK******
Summary

VEHICLE LOOSES POWER STEERING WHILE DRIVING

12/27/2019
Components: STEERING
Incident Date: 12/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG0BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 20 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO REGAIN POWER STEERING ABILITY AND DRIVE HOME. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), WHICH HE ASSOCIATED WITH THE FAILURE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT ALSO TOOK THE VEHICLE TO MONADNOCK FORD (119 MONADNOCK HWY, SWANZEY, NH 03446) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING TORQUE SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,009. *DT*JB

12/23/2019
Components: UNKNOWN OR OTHER
Incident Date: 12/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

ON DECEMBER 22, 2019 AT APPROXIMATELY 6 PM, OUR SON WAS LOADING GROCERIES HE HAD JUST PURCHASED INTO THE BACK OF THE ESCAPE, WHEN HE CLOSED THE REAR LIFT GATE WINDOW, IT SIMPLY SHATTERED INTO SMALL PIECES. MY SON SUFFERED A SMALL ABRASION ON ONE KNUCKLE BUT IT COULD HAVE BEEN MUCH WORSE. THERE HAD BEEN NO CRACKS OR OTHER SIGNS OF DEFECT IN THE WINDOW. THERE IS A FORD TECHNICAL SERVICES BULLETIN (TSB-11-2-9) ON THIS ISSUE BUT WHEN WE CALLED A LOCAL FORD DEALERSHIP AND MENTIONED THE TSB, THEY SAID THAT FORD WOULD NOT PAY T O FIX IT AND THAT THE TSB WAS MERELY INSTRUCTIONS TO THE SERVICE TECHNICIANS ON HOW TO FIX IT. THIS IS BULL. WE ARE AWARE THAT NHTSA HAS RECEIVED MORE THAN 40 COMPLAINS ON THIS ISSUE. OUR SON WAS INJURED, THIS IS A KNOWN SAFETY DEFECT AND FORD SHOULD BE HELD RESPONSIBLE. THE VEHICLE WAS STATIONARY WITH THE ENGINE TURNED OFF WHEN THIS HAPPENED.

11/25/2019
Components: STEERING
Incident Date: 11/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG4BK******
Summary

WHILE DRIVING MY STEERING WHEEL LOCKS UP AND I HAVE TO PULL OVER AND TURN THE TRUCK OFF AND RESTART IT IN ORDER TO GAIN MOVEMENT IN STEERING WHEEL

11/25/2019
Components: STEERING
Incident Date: 11/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DGXBK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE ACCELERATING FROM A STOP, THE POWER STEERING MALFUNCTIONED. THE FAILURE OCCURRED INTERMITTENTLY AND WORSENED WHILE DRIVING LOW SPEEDS. THE VEHICLE WAS TOWED TO KEN GRODY FORD BUENA PARK (6211 BEACH BLVD, BUENA PARK, CA 90621, (888) 263-7926) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND THE ENTIRE STEERING COLUMN NEEDED TO BE REPLACED, PARTS WERE REPLACED AND COMPLETED. THE REPAIRS COST $3,000. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 110,000. *BF CONSUMER STATED WHILE EXITING FROM THE INTERSTATE VEHICLE WENT FROM 65 MPH TO 0 MPH A GRADUAL DECELERATION AND THE ELECTRONIC POWER STEERING STOPPED WORKING. CONSUMER TRIED TO RESTART THE CAR SERVERAL TIMES TO NO AVAIL.*JB

11/22/2019
Components: STEERING
Incident Date: 11/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D79BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE ATTEMPTING TO MAKE A LEFT TURN FROM A TRAFFIC LIGHT, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED WHERE THE CONTACT WAS INFORMED THAT THE ELECTRONIC POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. RIVERTOWN FORD (1680 WHITTLESEY RD, COLUMBUS, GA 31904, (706) 653-7420) WAS CONTACTED BY PHONE AND STATED THAT THE REPAIR WOULD TAKE THREE HOURS AND WOULD COST APPROXIMATELY $800. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

11/12/2019
Components: STEERING
Incident Date: 11/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG9BK******
Summary

ELECTRIC POWER STEERING GOES OUT ALL OF A SUDDEN WHILE I'M DRIVING. I HAVE TO MAN HANDLE THE WHEEL TILL IT COMES BACK AND IT ALMOST CAUSED A COUPLE OF BAD ACCIDENTS. I DON'T LIKE FEELING UNSAFE DRIVING A CAR I'M PAYING FOR ESPECIALLY WITH MY KIDS IN IT. TOOK IT TOO THE DEALERSHIP TO GET DIAGNOSED AND MY TORQUE SENSOR IN THE STEERING COLUMN HAS A BAD CONNECTION, AND CAN CAUSE THE WHEEL TO LOCK UP. THE MOST FRUSTRATING PART IS MY PARTICULAR VIN IS NOT COVERED WITH THE RECALL FOR THE EXACT SAME ISSUE WITH OTHER 2011 FORD ESCAPES. I DON'T HAVE $700 TO DISH OUT AT ALL TIMES WORKING FOR THE ARMY. WOULD BE AWESOME IF THE RECALL WOULD COVER ALL 2011 ESCAPES SO I CAN GET THE ISSUE FIXED AND MY FAMILY DOESN'T HAVE TO STRESS ABOUT IT ANYMORE.

10/31/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 10/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG7BK******
Summary

WHILE DRIVING DOWN THE ROAD THE BATTERY LIGHT CAME ON. THEN ALL THE SUDDEN THE STEARING WHEEL GOT TIGHT AND I COULDNT STEER THE CAR. THEN I TURNED CAR OFF STARTED IT AGAIN AFTER A FEW MINUTES THE BATTERY LIGHT LITE UP AND THE STEARING WAS LOCKING UP NOT LETTING ME TURN .VERY SCAREY CAUSE ALMOST HAD AN ACCIDENT AND NOTHING WAS DISPLAYED SAYING ANYTHING ABOUT STEARING OR BATTERY LOW...

10/30/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG1BK******
Summary

THIS VEHICLE HAD A RECALL REGARDING THE FUEL DELIVERY MODULE REPAIRED IN MAY 2019 (BY CHAPMAN FORD IN HORSHAM, PA), JUST BEFORE I BOUGHT THE CAR IN JUNE. IN LATE AUGUST 2019, THE CAR WAS HAVING DIFFICULTY STARTING. I BROUGHT IT TO MY LOCAL FORD DEALERSHIP (FULLERTON FORD IN SOMERVILLE, NJ). THEY INSISTED CHAPMAN FORD DID A POOR JOB WITH THE RECALL REPAIR (SPECIFICALLY CONNECTING THE FUEL PUMP) AND FORD CORPORATE AUTHORIZED FULLERTON TO FIX CHAPMAN'S POOR WORK (FREE OF CHARGE FOR ME). A FEW DAYS AGO, THE VEHICLE FAILED TO START EVEN WHEN JUMP STARTED. THE LOCAL FORD DEALERSHIPS (MALOUF FORD IN NORTH BRUNSWICK, NJ AND FULLERTON FORD) SAID THEY DIDN'T HAVE AN OPENING TO WORK ON THE CAR FOR 3 WEEKS. I WANTED TO TAKE THIS VEHICLE TO A FORD DEALERSHIP BUT I CAN'T AFFORD TO BE OUT OF A VEHICLE FOR 3 WEEKS SO I TOOK THE CAR TO A PRIVATE SHOP (QUALITY AUTO CENTER IN FRANKLIN PARK, NJ) . THE PRIVATE SHOP DIAGNOSTICALLY PROVED THE FUEL PUMP NO LONGER WORKS. THE PRIVATE SHOP REPLACED THE FUEL PUMP AND THE VEHICLE NOW WORKS AGAIN. THIS IS INDEED AN OLDER VEHICLE, BUT I THINK THE TIMING IS ESPECIALLY SUSPICIOUS THAT THE FUEL PUMP FAILS SHORTLY AFTER IT HAS BEEN HANDLED MULTIPLE TIMES FOR RECALL REPAIR. FURTHERMORE, CHAPMAN FORD WAS DEEMED BY FORD CORPORATE TO DO A SUBPAR RECALL REPAIR. I CALLED FULLERTON FORD AND FORD CORPORATE ABOUT POTENTIAL LIABILITY BUT THEY DIDN'T SEEM INTERESTED TO ENTERTAIN BECAUSE I WASN'T ABLE TO BRING MY CAR TO THE DEALERSHIP FOR INSPECTION.

10/30/2019
Components: STEERING
Incident Date: 10/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D78BK******
Summary

CAR WAS BEING DRIVEN WHEN ELECTRONIC STEERING WHEEL COMPLETELY LOCKED UP. CAR WAS TURNED OFF. WHEN CAT WAS RESTARTED IT WORKED FOR A COUPLE OF MILES THEN THE SAME THING HAPPENED WHILE TURNING LEFT WHICH ALMOST RESULTED IN A DANGEROUS ACCIDENT. THING SAME SEQUENCE HAPPENED 3 MORE TIMES JUST TRYING TO GET THE CAR HOME. CONTACTED FORD ( THERE IS A RECALL) BUT WAS TOLD MY CAR'S VIN IS NOT RECALLED EVEN THOUGH IT HAS THE EXACT SYMPTOMS OF THE RECALLED VEHICLES. TWO FORD DEALERSHIPS TOLD ME MANY CUSTOMERS ARE HAVING THE SAME ISSUES WITH THEIR ESCAPES AND FORD NOT TAKING RESPONSIBILITY. I DO NOT FEEL SAFE DRIVING THIS VEHICLE

10/27/2019
Components: POWER TRAIN
Incident Date: 10/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG2BK******
Summary

TRANSFER CASE OVERHEATING AND DUMPING LUBRICANT ON TRANSMISSION/DRIVERS SIDE AXLE SPRAYING ALL OVER.

10/25/2019
Components: STEERING
Incident Date: 10/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D7XBK******
Summary

WAS MAKING A RIGHT TURN INTO AN INTERSECTION AND STEERING WHEEL SUDDENLY BECAME DIFFICULT TO TURN, RENDERING THE VEHICLE UNABLE TO MAKE A SUCCESSFUL TURN. VEHICLE WAS IN MOTION AT TIME OF INCIDENT. VEHICLE STEERING WHEEL REMAINED STIFF FOR REMAINDER OF DRIVE AND VEHICLE WAS NOT ABLE TO MANEUVER AS EFFECTIVELY. REQUIRED MUCH MORE FORCE TO TURN STEERING WHEEL. NO MOTOR VEHICLE ACCIDENT ASSOCIATED.

10/23/2019
Components: SUSPENSION
Incident Date: 10/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG4BK******
Summary

WHILE DOING THE LAST SEVERAL SERVICES ON MY ESCAPE, I'VE NOTICED THE FRONT CRADLE/CROSSMEMBER SEVERELY RUSTED, BUT NOT RUSTED THROUGH. ON THIS LAST SERVICE,(10/22/19) I NOTICED TWO SPOTS RUSTED THROUGH, VERY SIMILAR TO THE RECALL ON THE PREVIOUS BODY ESCAPES.

10/21/2019
Components: STEERING
Incident Date: 10/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU5K36BK******
Summary

WHEN MAKING A RIGHT HAND TURN AT SLOW SPEED THE POWER ASSIST STOPS WHILE THE VEHICLE IS STILL ON. THIS HAS HAPPENED 4 TIME IN THE PAST MONTH. TURNING OFF THEN BACK ON ALLOWED ME TO CONTINUE ON. THE DEALER INFORMED ME THERE WAS NO RECALLS ON MY ESCAPE FOR THIS ISSUE BUT IN SEARCHING I FOUND RECALL #14V284000 THAT MIRRORS MY EXACT PROBLEM. I CURRENTLY HAVE 113K ON THE CAR.

10/17/2019
Components: UNKNOWN OR OTHER,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 08/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C7XBK******
Summary

WHEN TRUCK HAS A FULL OR EVEN HALF TANK , ALWAYS SMELL A LOUD GAS SMELL COMING FROM TRUCK. GAS SMELL SO LOUD CAN NOT HAVE TRUCK PARKED IN GARAGE DUE TO FUMES. ALSO WITH BRAKES, WHEN FORCED TO STOP IMMEDIATELY THE BRAKES MAKE A WEIRD SOUND AND WONT LOCK PROPERLY.

10/17/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 10/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG1BK******
Summary

ESCAPE WOULD NOT START ON 10/14/19. MADE CLICKING NOISE BUT WOULD NOT TURN OVER. CHECKED BATTERY WHICH INDICATED LOW VOLTAGE. REPLACED BATTERY ON 10/15/19. ON 10/17/19, ATTEMPTED TO START CAR. ALL LIGHTS CAME ON BUT NO SOUND WAS HEARD AND ENGINE WOULD NOT TURN OVER. CHECKED NEW BATTERY WHICH WAS WITHIN LIMITS. CHECKED SYMPTOMS ONLINE AND FOUND ISSUE TO BE FAULTY NEUTRAL SAFETY SWITCH. UPON FURTHER SEARCH, FOUND NUMEROUS OWNERS OF 2008-2012 FORD ESCAPE AND MERCURY MARINERS HAVE THE SAME ISSUE. WOULD LIKE TO KNOW WHY THIS IS NOT A FACTORY RECALL IF IT IS HAPPENING THIS OFTEN.

10/15/2019
Components: STEERING
Incident Date: 10/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EGXBK******
Summary

TWICE IN THE LAST FEW MONTHS THE POWER STEERING GOES OUT WHEN TURNING SLOWLY. I WAS DRIVING ABOUT 15MPH WHEN I TURNED TO THE RIGHT AND FELT THE STEERING LOCK UP MAKING IT DANGEROUS AND NEARLY IMPOSSIBLE TO GET TO A SAFE PARKING PLACE. ONCE I DID, I POWERED THE CAR OFF FOR A MIN AND BACK ON. IT RESUMED AS NORMAL. IT IS DANGEROUS AND SCARY TO BE DRIVING WITH MY FAMILY. I NO LONGER TRUST THIS VEHICLE.

10/15/2019
Components: STEERING
Incident Date: 09/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D77BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED AND WAS UNABLE TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE IN THE MIDDLE OF THE ROAD IN ORDER FOR THE STEERING WHEEL TO RESUME NORMAL OPERATION. THE FAILURE CONTINUED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS TAKEN TO BONNELL MOTORS INC (LOCATED AT 353 CAMBRIDGE ST, WINCHESTER, MA 01890, (877) 729-9700) WHERE THE SAME DIAGNOSIS WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 124,000.

10/14/2019
Components: STEERING
Incident Date: 10/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0E76BK******
Summary

DRIVING TO AN APPOINTMENT STARTED INTO A CURVE IN ROAD WHEN POWER STEERING FAILED IN VEHICLE. COULD BARELY CONTROL VEHICLE TO GET OFF OF ROAD. NO WARNING, NOISES OR LIGHTS CAME ON. VERY SCARY. CHECKED FOR RECALLS AND WAS TOLD MY VEHICLE VIN NUMBER IS NOT INCLUDED BUT THE YEAR AND MODEL DO HAVE A RECALL ON STEERING PROBLEMS.

10/14/2019
Components: STEERING
Incident Date: 10/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG7BK******
Summary

ELECTRIC POWER STEERING HAS A RECALL BUT FORD IS UNABLE TO LOCATE INFORMATION STATING A RECALL ON THE CAR. ELECTRIC STEERING GAVE OUT MULTIPLE TIMES BUT FORD REFUSED TO FIX THE ISSUE, EVEN THOUGH IT WAS RECALLED IN 2014

10/10/2019
Components: STEERING
Incident Date: 09/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG0BK******
Summary

STEERING DIED WHILE OPERATING VEHICLE. WAS ABLE TO AVOID INCIDENT AND RESTARTING CAR APPEARED TO FIX ISSUE AT THE TIME. DEALER INDICATED EXACT SAME ERROR CODE B2278 AND REPAIR AS INDICATED BY RECALL 14S05. HOWEVER, THIS VIN NOT INCLUDED IN THAT RECALL AND MANY CALLS TO FORD AND AN OPEN CASE ARE USELESS. HAVE GRAVE CONCERN FOR FUTURE FAILURES.

10/09/2019
Components: STEERING
Incident Date: 10/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D74BK******
Summary

ALL THE SUDDEN WHILE DRIVING LOST TOTAL POWER STEERING AND COULD HARDLY TURN THE WHEEL AT ALL. ONCE I GOT IT STOPPED AND SHUT OFF FOR A FEW MINUTES, POWER STEERING WAS FINE WHEN I CRANKED BACK UP. HAS HAPPENED AGAIN WHILE DRIVING LATER. THIS IS THE EXACT SAME ISSUES REPORTED ON THE 2008-2011 FORD ESCAPES TORQUE SENORS THAT WAS RECALLED. IT NEEDS TO BE RECALLED ON THE 2011-2012 MODELS AS WELL.

10/08/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 10/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D7XBK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE THE CONTACT'S WIFE WAS DRIVING 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN, CAUSING HER TO BUMP INTO A CURB. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER WAS ABLE TO PARK THE VEHICLE INTO A PARKING SPOT. ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED, THE STEERING WHEEL RESUMED NORMAL OPERATION. THE CONTACT'S WIFE MANAGED TO DRIVE THE VEHICLE HOME. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO AUTONATION FORD BELLEVUE (LOCATED AT 411 116TH AVE NE, BELLEVUE, WA 98004, (425) 243-5203) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED AND THE POWER STEERING CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 107,000.

10/01/2019
Components: STEERING
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG9BK******
Summary

TURNING TO LEAVE A PARKING LOT AND HAD NO POWER STEERING,REMOVED ERROR CODE AND POWER STEERING STARTED WORKING.

09/17/2019
Components: STEERING
Incident Date: 09/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D70BK******
Summary

POWER STEERING STOP WORKING SUDDENLY, CHECK ONLINE AND FORD ISSUE A RECALL ON 2014 BUT LOCAL DEALERSHIP DOES NOT RECOGNIZE MY VEHICLE AS ONE AFFECTED.

09/09/2019
Components: STEERING,AIR BAGS
Incident Date: 05/11/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0DG4BK******
Summary

"TAKATA RECALL" ON MAY 11TH 2019, MY AUNTIE AND I WERE INVOLVED IN A ACCIDENT THAT WAS NO FAULT OF MY OWN. A BLACK TOYOTA STOP IN FRONT OF WHEN US, I HIT THE BRAKES ON IMPACT, THE AIRBAGS DEPLOYED AND BLOWUP IN MY FACE, KNOCKING OUT ONE OF MY CROWNS AND SHIFT MY TEETH, I WENT TO THE DENTIST OFFICE AFTER LEAVING THE HOSPITAL, THE DOCTOR TOLD ME I SWALLOWED PARTICLES AND MY LEFT SIDE OF MY FACE WOULD NOT STOP HURTING, I ALSO LET THE DENTIST KNOW THE AIRBAG BLOWUP IN MY FACE, HE FOUND MY ROOT CANAL WAS FRAMED IN HALF, IN ORDER TO FIX THE PROBLEM I WOULD HAVE TO PAY 12,000.00 OF MY OWN MONEY TO REPAIR THE TOOTH AND OTHER DAMAGE TEETH THAT WERE SHIFTED OR I WOULD LOOSE THEM IN THE FUTURE, I HAVEN'T SMILED SENSE.I WAS DRIVING NORTH BOUND ON HIGHWAY THEY WERE TRAVELING EAST BOUND AT A FOUR WAY CROSSING INTO A GAS STATION.

09/09/2019
Components: POWER TRAIN
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG2BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE POWER TRAIN INDICATOR ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000. *BF VEHICLE WAS TAKEN TO VALLEY FORD (WAVERLY, OH) WHERE THE THROTTLE BODY WAS REPLACED UNDER THE MANUFACTURER'S WARRANTY. CONSUMER NOTICED THAT THE AIR FILTER HOSE KEPT COMING OFF BECAUSE IT WAS TOO SHORT. CONSUMER STRETCHED THE HOSE TO KEEP IT FROM COMING OFF. CONSUMER STATES THAT THIS MIGHT BE THE CAUSE OF THE THROTTLE BODY FAILURE. *DL

09/09/2019
Components: SERVICE BRAKES
Incident Date: 08/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG6BK******
Summary

FRONT-RIGHT BRAKE DISC LOCKED UP ON AUGUST 21ST, 2019. IT ALSO MADE SMOKE. AFTER ONE HOUR, IT CAN DRIVE AGAIN. NOW IT ALWAYS MAKES BIG NOISE WHEN I PARK.

09/05/2019
Components: POWER TRAIN
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG5BK******
Summary

A KNOWN COMMON PROBLEM ON 2001-2012 FORD ESCAPE AWD MODELS: THE TRANSFER CASE ON AWD MODELS IS MOUNTED NEAR THE EXHAUST WHICH BAKES AND DRIES LUBRICATION GREASE IN THE TRANSFER CASE RESULTING IN BEARING FAILURE AND LOCK-UP CONDITIONS WHICH CAN CAUSE A CRASH AT HIGHWAY SPEEDS.

09/03/2019
Components: STEERING
Incident Date: 09/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG8BK******
Summary

CITY DRIVING 35 MPH, NO POWER STEERING WHEN TURNING IN EITHER DIRECTION. SHUT CAR OFF, WAITED 5 MINUTES, RESTARTED. STEERING OKAY. HAPPENED AGAIN ON THE WAY HOME. NO WARNING LIGHTS ON DASH, NO NOISES, CAR SOUNDED LIKE IT WAS RUNNING FINE. 145000 MI.

08/26/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D77BK******
Summary

I HAVE HAD ISSUES WITH A CHECK ENGINE LIGHT THAT LIGHTS UP ALL THE TIME ON THE CAR. IT WILL ALSO SAY "CHECK FUEL FILL INLET" WHEN I PUMP GAS. THE CODE READS P0455 WHICH MEANS THE ENGINE COMPUTER RECOGNIZES A LARGE LEAK IN THE EVAPORATIVE EMISSION CONTROL SYSTEM (EVAP). THE VEHICLE'S EVAP SYSTEM IS SEALED, IT'S MAIN PURPOSE IS TO PREVENT GASOLINE VAPORS IN THE FUEL TANK FROM ESCAPING INTO THE ATMOSPHERE. I AM NOT SURE IF ONE OF THE RECALLS PERTAINS TO THIS, BUT THIS IS AN ONGOING PROBLEM FOR ME. SO MUCH SO, THAT I HAVE STOPPED DRIVING THE CAR IN FEAR FOR MY SAFETY AND MY FAMILY.

08/19/2019
Components: STEERING,POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 08/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0E71BK******
Summary

I WAS DRIVING MY 2011 FORD ESCAPE LIMITED EDITION AND ON THE HIGHWAY WHEN I WAS GOING AT A GREAT AMOUNT OF SPEED THE VEHICLE SHUTS DOWN COMPLETELY THE DASH WENT BLACK AND THE STEERING WHEEL LOCKED UP AND EVERYTHING I WAS ABLE TO STOP I RESTARTED CAR IT STARTED BACK UP

08/19/2019
Components: POWER TRAIN
Incident Date: 08/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG5BK******
Summary

FORD PART BL8Z-7251-A IN 2001-2012 ESCAPE/MERCURY MARINER/MAZDA TRIBUTE,& SIMILARLY DESIGNED FORD EXPLORER,EDGE, TAURUS, AND SEVERAL MAZDA--ALL WHEEL DRIVE AND 4X4 MODELS ARE MADE WITH KNOWN DEFECTIVE TRANSFERCASES/AUTOMOBLIE DESIGN. THE ENGINE EXHAUST IS PLACED TOO CLOSE TO THE GEAR CASE WHICH DRIES THE LUBRICANT WITHIN (12 OZ.). MASSIVE BEARING FAILURE CAN OCCUR AT ANY MOMENT DESTROYING THE TRANSFER CASE, CAUSING A LOCKUP CONDITION, THE CASE OR DRIVE SHAFT CAN BREAK FREE AND RESULT IN A CRASH.

08/09/2019
Components: STEERING
Incident Date: 01/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG3BK******
Summary

I HAD TO PAY TO HAVE MY FORD ESCAPE STEERING FIXED, NOW THERE IS A RECALL AND MY DEALERSHIP SAID THAT THERE IS TO A RECALL, WHICH THERE IS. I WAS DOING AND ATTEMPTED TO MAKE A ARIGHT HAND TURN AND THE POWER STEERING WENT OUT.

08/05/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D76BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY TURNED IN THE IGNITION; HOWEVER, THE VEHICLE DID NOT START. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST SEVEN OTHER TIMES. THE VEHICLE WAS TAKEN TO TEXAS COUNTRY FORD (321 E COKE RD, WINNSBORO, TX 75494), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

07/29/2019
Components: VISIBILITY/WIPER
Incident Date: 07/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG7BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 75 MPH, THE ENTIRE REAR LIFTGATE WINDOW SHATTERED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED ONE HINGE WAS HOLDING ONE SIDE OF THE LIFTGATE WINDOW BEFORE DETACHING COMPLETELY. THE CONTACT STATED THAT THE HINGES WERE DISINTEGRATED AND HAD A WHITE, POWDERY APPEARANCE. THE CONTACT CALLED ANDERSON'S ROCK RIVER FORD (24 N ALPINE RED, ROCKFORD, IL 61107, (815) 229-0510) AND WAS INFORMED THE VEHICLE WAS NOT UNDER WARRANTY. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

07/23/2019
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG8BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 62 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STOPPED, TURNED OFF, AND RESTARTED THE VEHICLE FOR IT TO OPERATE NORMALLY. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 150,000.

07/21/2019
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D76BK******
Summary

BACK DOOR WONT OPEN, REAR WIPER DOESN'T WORK, RAIN COMES IN THROUGH BACK DOOR.

06/24/2019
Components: SUSPENSION
Incident Date: 06/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9C77BK******
Summary

LOUD RATTLING NOISE COMING FROM THE FRONT SUSPENSION. BELIEVED TO BE STRUTS, SWAY BAR, OR SWAY BAR LINKS. ONLY HAPPENS WHILE IN MOTION ON ALL TYPES OF TERRAIN.

06/18/2019
Components: STEERING
Incident Date: 06/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D76BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING BETWEEN 10-50 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHILE IN TRAFFIC. THE STEERING WHEEL SEIZED AND WOULD NOT MOVE. THE CONTACT HAD TO USE EXCESSIVE FORCE TO TURN THE STEERING WHEEL. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE STEERING RETURNED TO NORMAL. THE CONTACT CALLED PEACOCK FORD (1875 S ORLANDO AVE, MAITLAND, FL 32751, (407) 644-7111) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT MAY BE RESPONSIBLE FOR THE REPAIR COST. THE CONTACT STATED THAT THE VEHICLE SHOWED SYMPTOMS OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 154,000. *BF UPDATED; CONTACT HAS STATED THAT THE STEERING ALSO SEIZED TWICE WHILE THEIR DAUGHTER WAS DRIVING.*AS

06/16/2019
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 06/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D73BK******
Summary

MY 2011 FORD ESCAPE XLT 2.5L IS STALLING WHILE DRIVING, STOPPED, TURNING. THE RPM'S ARE JUMPY. CAR STALLS WITH FOOT ON THE GAS IN MID DRIVE! REPLACED THE CANISTER PURGE VALVE AS DIAGNOSED. NOT THE FIX.

06/11/2019
Components: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 06/01/2013
Crash: No
Fire: No
Summary

FIRST ISSUE IS THAT THE BACK BACK DOOR WONT OPEN & THERE IS NO KEYHOLE TO UNLOCK IT EITHER. SECOND ISSUE IS THAT WHEN IT RAINS HEAVY WATER IS COMING THROUGH FROM THE OUTSIDE INTO ALL MY DOORS & IT STAYS THERE BECAUSE THERE IS NO PLUG TO LET THE WATER OUT. THE CHEAPEST OPTION WAS TO DRILL HOLES IN THE BOTTOM OF EACH DOOR TO LET THE WATER OUT.

06/06/2019
Components: STEERING
Incident Date: 06/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D71BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE MULTIPLE TIME UNTIL THE STEERING WAS ABLE TO FUNCTION NORMALLY. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO TOWNE FORD OF REDWOOD CITY (LOCATED AT 1601 EL CAMINO REAL, REDWOOD CITY, CA 94063, (650) 366-5744) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK SENSOR, TWO COLUMN BOLTS, AND THE EPA SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 89,889.

05/28/2019
Components: SERVICE BRAKES
Incident Date: 05/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG1BK******
Summary

THE PROBLEM IS BRAKE LOSS IN REVERSE. IT HAPPENS INTERMITTENTLY SOMETIMES ONCE A MONTH OR MAYBE 6 MONTHS WITH NO PROBLEM BUT SCARY WHEN BACKING OUT AND CANNOT STOP IMMEDIATELY. THE PEDAL WILL BE ROCK HARD WHEN THIS HAPPENS AND AFTER A COUPLE OF SECONDS WILL DEPRESS AND BRAKES BACK TO NORMAL. IF IN A TIGHT SPOT OR PEDESTRIAN WALKS BEHIND THERE COULD BE BAD CONSEQUENCES AND GOOD LUCK PROVING IT IN COURT THAT THE BRAKES FAILED. SUMMER OR WINTER DOESNT MATTER. I HAVE BROUGHT IT TO DEALERSHIP AND COMPLAINED ON ANOTHER FORUM BUT DEALER CANNOT FIND PROBLEM AS IT IS SO INTERMITTENT. IT SEEMS LIKE A VALVE IN THE SYSTEM STICKS. I HAD IT HAPPEN TO ME SEVERAL TIMES BUT MY WIFE DIDNT BELIEVE ME. WELL IT HAPPENED TO HER LAST WEEK AND SHE WAS SCARED. THIS HAS BEEN GOING ON FOR YEARS WITHOUT RESOLUTION AND IF NOTHING ELSE WILL PUT THIS CONCERN ON THE RECORD OR HOPEFULLY FORD TAKES THIS MORE SERIOUSLY. I WILL BE CONTACTING DEALER AGAIN AS THIS MUST BE FIXED ONCE AND FOR ALL. ANY IDEAS WELCOME.

05/23/2019
Components: SERVICE BRAKES
Incident Date: 04/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG9BK******
Summary

WE BEGAN HAVING INTERMITTENT BRAKING INCIDENTS. SOMETIME THE CAR WOULD PULL SHARPLY, OR NOT AT ALL. THERE WAS A TIME WHEN THE CAR SEEMED TO NEED EXTRA PETAL PRESSURE TO STOP. WE TOOK IT TO SPENCER CREEK TO HAVE IT CHECKED OUT. INITIAL DIAGNOSTICS WAS POSSIBLE STICKING OF CALIPERS. THE CAR WAS DRIVEN OUTSIDE THE SHOP TO AWAIT PARTS. WHEN THE IT WAS TIME TO BRING THE CAR BACK INSIDE TO PUT ON THE LIFT, THE RIGHT FRONT BRAKE HAD FROZE UP AND THE CAR WOULD NOT MOVE. SEE ATTACHED WORK ORDER. IF THIS MODULE HAD FAILED AT HIGHWAY SPEED, TI WOULD RESULTED IN LOSS OF CONTROL.

05/14/2019
Components: STEERING
Incident Date: 05/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C74BK******
Summary

A KNOCK STARTED IN MY STEERING COLUMN. I GOT INCREASINGLY WORSE. MY STEERING BECAME JERKY AND UNCONTROLLABLE. I WAS ABLE TO GET MY TRUCK TO A REPAIR SHOP. THEY FOUND THE STEERING COLUMN BAD. THIS WILL BE THE SECOND TIME SINCE I HAVE OWNED THE TRUCK THAT THIS STEERING COLUMN HAS GONE BAD. THIS IS VERY DANGEROUS AND COULD HAVE CAUSED A VERY SERIOUS ACCIDENT IF I DID NOT LEARN FROM THE FIRST RECALL. TWO TIMES WITH THE SAME PART AND PROBLEM. I DO NOT THINK THIS WAS FIXED AND A CONTINUED INVESTIGATION INTO THE STEERING COLUMN SHOULD EXIST.

05/10/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG5BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE CONTACT DID NOT CALL THE DEALER. THE MANUFACTURER CALLED THE CONTACT ABOUT THE RECALL BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT

05/10/2019
Components: STEERING
Incident Date: 04/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG0BK******
Summary

TAKATA RECALL, I WAS DRIVING ON THE FREEWAY WHEN MY CAR STARTED SHAKING VERY BAD AND MADE MY CAR SWERVE SO I GOT SCARED AND IT SHOOK FOR A WHILE FINALLY THE STEERING WHEEL BECAME VERY HARD TO TURN AND THE MESSAGE "POWER ASSIST FAULT" SHOWED UP ON MY DASHBOARD.

05/08/2019
Components: STEERING
Incident Date: 05/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG7BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, A GRINDING NOISE WAS HEARD COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

05/07/2019
Components: STEERING
Incident Date: 04/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D74BK******
Summary

MY POWER STEERING HAS BEEN FREQUENTLY GOING OUT, PARTICULARLY WHEN I AM TRYING TO ACCELERATE MY VEHICLE. THE WHEEL BECOMES MORE DIFFICULT TO TURN AND I HAVE TO RESTART THE CAR TO RESET THE POWER STEERING ABILITY.

04/26/2019
Components: STEERING
Incident Date: 12/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE DRIVER WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *DT *TR*JB

04/02/2019
Components: POWER TRAIN
Incident Date: 03/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG7BK******
Summary

FLAT TOWING, ALL FOUR WHEELS ON GROUND, SMOKE COMING OUT FROM UNDER HOOD, TOWED IN TO DEALERSHIP, TOLD TRANSMISSION WAS BURNED UP. IT COULD HAVE CAUGHT ON FIRE IF LET GO. 86986 MILES ON 2011 ESCAPE. HAVE BEEN FLAT TOWING BEHIND MOTORHOME FOR MORE THAN FOUR YEARS. FORD MOTOR COMPANY SHOULD STAND BEHIND THIS.

04/02/2019
Components: STEERING
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG1BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING FAILED AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BY AN UNKNOWN DEALER, BUT THE REPAIR WAS INSUFFICIENT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE SHAFT TORQUE SENOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 180,000.

03/28/2019
Components: POWER TRAIN
Incident Date: 03/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG7BK******
Summary

TRANSMISSION BROKE WHILE FLAT TOWING.

03/16/2019
Components: STEERING
Incident Date: 11/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C79BK******
Summary

POWER STEERING FAILURE. (THERE IS A RECALL FOR THIS VEHICLE, HOWEVER FORD IS NOT HONORING MY SPECIFIC VEHICLE, YET THE SAME FAILURE IS OCCURING WITH MY VEHICLE.

03/12/2019
Components: STEERING
Incident Date: 03/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EGXBK******
Summary

FAILED POWER STEERING. THE ELECTRONIC POWER STEERING SYSTEM ON MY ESCAPE HAS STOPPED FUNCTIONING. I HAD JUST LEFT A PARKING LOT WHEN THE STEERING WHEEL ON THE CAR GOT VERY HARD TO TURN. IT WAS ACTING LIKE THE POWER STEERING PUMP HAD FAILED. SO, FEELING COMFORTABLE ENOUGH THAT I KNEW WHAT WAS WRONG, I DROVE HOME TO GET OUR OTHER VEHICLE. NOW AFTER DOING SOME RESEARCH, I FOUND OUT THAT THIS VEHICLE DOES NOT HAVE A TRADITIONAL POWER STEERING PUMP, BUT RATHER AN ELECTRONIC SYSTEM. I AM SHOCKED THAT I MADE IT HOME NOW THAT I KNOW THAT THE SYSTEM WAS FIGHTING MY ATTEMPTS TO TURN, NOT JUST SIMPLY NOT SUPPLYING POWER ASSISTANCE. I UNDERSTAND THAT OTHER VINS OF MY VEHICLE HAD BEEN RECALLED DUE TO ISSUES WITH THIS SYSTEM, BUT MINE IS NOT COVERED. IT SEEMS TO ME THAT THIS RECALL SHOULD BE EXTENDED TO OTHER VINS OF ESCAPE. I NO LONGER FEEL SAFE DRIVING THIS VEHICLE KNOWING THAT THIS. PRIOR TO THIS TOTAL FAILURE, WE HAD EXPERIENCED THE STEERING WHEEL VIBRATING AND MOTOR RPM REDUCTION. THIS LET ME TO THINK THAT IT WAS A TRADITIONAL POWER STEERING PUMP. I DID NOT TAKE ACTION BECAUSE NO WARNING CODES OR CHECK ENGINE LIGHTS WERE DISPLAYED AND I WAS NOT HEARING THE TELL TALE WHINE OF A FAILING POWER STEERING PUMP.

03/06/2019
Components: POWER TRAIN
Incident Date: 02/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUOEG4BK******
Summary

I BOUGHT AN RV LAST YEAR AND DECIDED TO PULL IT BEHIND MY RV. I CHECKED THE OWNERS MANUAL FOR INSTRUCTIONS ON WHAT PROCEDURE IN NEEDED TO DO TO PULL MY 2011 FORD ESCAPE ON ALL FOUR WHEELS BEHIND MY RV AND SO I FOLLOWED THE MANUAL INSTRUCTIONS AND DID SO. WELL I GOT ABOUT 300 MILES FROM MY HOUSE AND THE TRANSMISSION BURNS UP! I HAVE CONTACTED FMCO AND THEY ARE GIVEN ME THE RUN AROUND AND NOT WANTING TO TAKE FULL RESPONSIBILITY FOR MY TRANSMISSION WHICH I TOTALLY DISAGREE BECAUSE I FOLLOWED THE MANUAL INSTRUCTIONS.

02/27/2019
Components: STEERING
Incident Date: 02/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG3BK******
Summary

STEERING GOES IN AND OUT MAKING I DIFFICULT TO STEER

02/26/2019
Components: STEERING
Incident Date: 02/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D75BK******
Summary

TWICE WHILE DRIVING THE POWER STEERING HAS GONE OUT, THE LAST ONE ON 2/19/19 WHILE MY NEW DRIVING SON WAS ON THE WAY TO COLLEGE. I TOOK IT TO FORD 2/22/19 AND WAS TOLD IT WOULD BE $150 JUST TO DIAGNOSE AND MY CAR WAS NOT COVERED VIA VIN FOR THE CURRENT RECALL. I THEN TOOK THE VEHICLE TO NTB AND THEY DIAGNOSED ERROR CODE B2278 WHICH IS EXACTLY WHAT THE RECALL IS FOR. NTB REFERRED ME BACK TO FORD SINCE THEY SHOULD COVER THIS AND GAVE ME A LETTER SAYING SO. FORD STILL REFUSES TO COVER MY VEHICLE EVEN AFTER NUMEROUS PHONE CALLS. I JUST FINISHED MAKING AN APPOINTMENT WITH MY FORD SERVICE CENTER WHO ARE GOING TO CHARGE $600 TO REPLACE THE TORQUE SENSOR. THEY ARE ASKING FOR 1.5 DAYS TO REPAIR.

02/26/2019
Components: STEERING
Incident Date: 02/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG0BK******
Summary

I DROVE FOR APPROX. 1 HR AND THEN STOPPED AT A GROCERY STORE, TURNING OFF MY VEHICLE. AFTER ABOUT 10 MINUTES, I WENT TO LEAVE AND STARTED MY VEHICLE AND LOST ALL POWER STEERING. THE VEHICLE REMAINED IN THIS STATE, FOR APPROX. 1 HR WHILE DRIVING HOME.

02/21/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 02/07/2019
Crash: No
Fire: No
Summary

I WAS DRIVING DOWN THE ROAD AND THE CAR JUST DIED AND DID NOT START AGAIN AND I CANT FIGURE OUT WHATS WRONG WITH THE CAR BUT EVEN IN THE OFF ENGION SWITCH STILL WAS TRYING TO START ITS SELF SO I HAD TO REMOVE THE BATTERY CABLES SO IT WOULD STOP TRYING TO START AND WE CANT FIGURE OUT WHATS WRONG WITH IT STILL AND WE JUST SPENT 3500.00 TO GET THE TRANSMISSION REPLACED AND AT THIS TIME WE HAVE NO CLUE HOW TO FIX IT .

02/21/2019
Components: POWER TRAIN,ENGINE
Incident Date: 10/01/2018
Crash: No
Fire: No
Summary

TRANSMISSION HAD TO BE REPLACED AT 128000.MILES AND COST US 3500.00 AND WE ONLY OWNED IT FOR LESS THAN A YEAR

02/14/2019
Components: SUSPENSION
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D7XBK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE WHEEL BEARINGS WERE FAULTY ON THE DRIVER'S SIDE OF THE VEHICLE. WHILE DRIVING 55 MPH, THE WHEELS SHOOK AND AFFECTED THE ENTIRE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 69,500.

02/14/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D7XBK******
Summary

THIS WILL BE THE SECOND TIME I AM REPLACING WHEEL BEARING IN THE FRONT DRIVER SIDE WHEEL. THIS CAUSES THE WHEEL TO SHAKE. I CANT AFFORD TO CONTINUE TO PUT MONEY INTO A VEHICLE WITH SUCH LOW MILES AND EVERY 6 MONTHS. ALSO REAR WIPER MOTOR BURNT OUT DUE TO A LEAKY SEAL OR POOR SEAL FROM FORD.

02/13/2019
Components: STEERING
Incident Date: 02/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D74BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE TO HIS DESTINATION AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO FORD OF ORANGE (LOCATED AT 1350 W KATELLA AVE, ORANGE, CA 92867, (888) 721-6635) WHERE IT WAS DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE DEALER RECOMMENDED REPLACING THE ENTIRE STEERING COLUMN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

02/11/2019
Components: STEERING
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D70BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHEN MAKING TURNS, THE STEERING FAILED AND THE CONTACT WOULD LOSE CONTROL OF THE VEHICLE TEMPORARILY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 57,000.

01/30/2019
Components: STEERING
Incident Date: 01/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG7BK******
Summary

STOPPED AT A STOPPED SIGNED PULLED OUT SLOWLY TO THE RIGHT AND THE STEERING COMPLETELY LOCKED UP THEN CORRECTED A FEW SECONDS LATER. A WEEK LATER AT A STOP SIGN SLOWLY PULLED OUT TO THE RIGHT AND THE STEERING LOCKED UP AND I DRIFTED INTO ON COMING TRAFFIC WITH NO CONTROL AND HIT A CURB THEN STARTING STEERING CORRECTLY. I AM SO THANKFUL NO ONE WAS HURT OR WORSE. THE TRUCK WAS TAKEN THE SAME DAY TO THE LOCAL DEALERSHIP WHERE I PURCHASED IT AND HAVE IT SERVICED. I WAS TOLD THEY RECEIVED CODE B227B WHICH WHEN I RESEARCH FALLS UNDER THE FOLLOWING/ RECALL NUMBER 14V284000 RECALL DATE 05/29/2014 COMPONENT STEERING:ELECTRIC POWER ASSIST SYSTEM SUMMARY FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2008-2011 FORD ESCAPE AND MERCURY MARINER VEHICLES MANUFACTURED AUGUST 18, 2006, THROUGH SEPTEMBER 11, 2010. THE AFFECTED VEHICLES HAVE A STEERING TORQUE SENSOR THAT MAY NOT BE ABLE TO PROPERLY DETECT DRIVER STEERING INPUT. AS A RESULT, THE SYSTEM COULD REMOVE THE ELECTRIC POWER STEERING (EPS) ASSIST. CONSEQUENCE IF POWER STEERING ASSIST IS LOST, GREATER DRIVER EFFORT WOULD BE REQUIRED TO STEER THE VEHICLE AT LOW SPEEDS, INCREASING THE RISK OF A CRASH I WAS TOLD MY VIN # IS NOT INCLUDED IN THIS RECALL.

01/28/2019
Components: STEERING
Incident Date: 01/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D74BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND THE POWER ASSIST FAILURE WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO MANEUVER THE STEERING WHEEL AND DRIVE HOME SAFELY. THE DEALER (LYNCH FORD CHEVROLET INC, 410 US-30, MT VERNON, IA 52314, (319)-895-8500) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

01/25/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 04/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG4BK******
Summary

TAKATA RECALL.... CHECKED VIN WITH NHTSA AND SAW RECALL INFORMATION. TODAY, I WOULD FEEL SAFER IF THIS ISSUE WAS FIXED.

01/25/2019
Components: STEERING
Incident Date: 01/21/2019
Crash: No
Fire: No
Summary

POWER STEERING SENSOR DEFECTIVE. POWER STEERING FAILED AFTER MAKING A TURN 3 TIMES.

01/17/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 11/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG7BK******
Summary

WHILE DRIVING, THE ABS AND TRACTION CONTROL ERROR LIGHTS APPEARED ON MY DASH FOLLOWED BY CLICKING NOISES. SHORTLY AFTER MY POWER STEERING STOPPED WORKING WHILE MY VEHICLE WAS IN MOTION. I WAS MAKING A TURN AT A MODERATE SPEED AND THE SUDDEN LOSS OF POWER STEERING ALMOST CAUSING ME TO CRASH. LUCKILY I WAS ABLE TO CONTROL THE VEHICLE BUT IT WAS EXTREMELY DIFFICULT AND I STRAINED MYSELF AND PULLED SEVERAL UPPER BODY MUSCLES IN THE PROCESS. I AM A SMALL WOMAN AND WAS BARELY ABLE TO MANUALLY TURN THE WHEEL. I HAVE DETERMINED THAT THE TORQUE SENSOR IS DEFECTIVE BUT MY VEHICLE WAS NOT INCLUDED IN THE RECALL FOR THIS PART. EVEN THOUGH MY VIN IS NOT SHOWING ITS ASSOCIATED WITH THE RECALL. IT IS A 2011 ESCAPE AND I BELIEVE THERE ARE MORE VEHICLES INCLUDING MINE, THAT SHOULD BE INCLUDED IN THIS RECALL. THE DEFECTIVE PART ALMOST CAUSE A TRAGIC ACCIDENT, AND ALTHOUGH I AVOIDED THAT, I DID INJURE MYSELF IN AN EFFORT TO STEER MY VEHICLE WITHOUT THE ASSIST OF THE POWER STEERING. SUBSEQUENTLY, THE POWER STEERING RANDOMLY ENGAGED TWICE WITHIN A WEEK OF IT ORIGINALLY GOING OUT. BOTH TIMES IT REINGAGED WHILE I WAS TURNING MY VEHICLE AND AGAIN THIS SUDDEN CHANGE ALMOST CAUSED A CRASH. I'VE NOW HAD TO PAY OUT OF POCKET TO REPLACE THIS PART AND I FEEL THIS SHOULD HAVE BEEN INCLUDED IN THE RECALL AND REPAIRED FREE OF CHARGE.

01/14/2019
Components: STEERING
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG6BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE THE VEHICLE WAS AT A STOP, THE STEERING LOST POWER WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BOB BELL FORD (410-766-3600, LOCATED AT 7125 RITCHIE HWY, GLEN BURNIE, MD 21061) WHO STATED THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

01/14/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 11/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D79BK******
Summary

THERE HAVE BEEN SEVERAL INCIDENTS WITH THIS VEHICLE WHERE THE STEERING WHEEL WILL SEIZE AND LOSE OF ACCELERATION WHEN MAKING SHARP TURNS . DURING THESE INCIDENTS WE WOULD RESTART THE IGNITION AND THE STEERING WHEEL WOULD START WORKING AGAIN.

01/10/2019
Components: STEERING
Incident Date: 10/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9E71BK******
Summary

THE TRUCK HAS A LOSS OF ELECTRIC POWER STEERING. WHEN GOING IN SLOW SPEEDS, IT IS VERY DIFFICULT TO TURN. WHEN SPEED INCREASES, IT BECOMES LESS DIFFICULT TO TURN, HOWEVER IT IS STILL VERY DIFFICULT TO TURN. ON THE STREET FOR EXAMPLE, TURNING IN THE NEXT LANE CAN BE A BIT OF A HASSLE AND MAKING SHAP TURNS OR U-TURNS ARE IMPOSSIBLE.

01/04/2019
Components: STEERING
Incident Date: 12/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG6BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS AND WHILE THE VEHICLE WAS STATIONARY, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO IPSWICH FORD, INC. (105 COUNTY RD, IPSWICH, MA 01938, (978) 356-6850) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR MALFUNCTIONED. THE TORQUE SENSOR WAS REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,175.

01/04/2019
Components: STEERING
Incident Date: 12/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG6BK******
Summary

LOSS OF POWER STEERING AND UNABLE TO STEER VEHICLE SAFELY. HAPPENS DURING TURNS AT SLOWER SPEEDS. FORD DIAGNOSTIC CODE # B2278=STEERING TORQUE SENSOR BAD. SAME PROBLEM WITH CURRENT RECALL # 14V284000. VEHICLE MADE AT SAME PLANT AS RECALLED VEHICLES. MY VIN SEEMS TO NOT BE INCLUDED FOR SOME REASON. PLEASE ADD SINCE IT IS EXACTLY THE SAME PROBLEM PLEASE.

12/19/2018
Components: STEERING
Incident Date: 12/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG5BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE MAKING A LEFT TURN, THE STEERING WHEEL SEIZED AND WAS EXTREMELY DIFFICULT TO TURN. WHEN THE CONTACT TURNED THE IGNITION OFF AND ON, THE STEERING WHEEL WORKED PROPERLY. THE FAILURE OCCURRED TWICE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. *TT CONSUMER STATED CAR SEIZED 4 MORE TIMES WHILE DRIVING STRAIGHT ON THE SAME DAY. THE DIANOSIS AND REPAIR WAS DONE FOLLOWING BUSINESS DAY. STEERING SHAFT TORQUE SENSOR WAS REPLACED.*JB

12/11/2018
Components: STEERING
Incident Date: 11/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D71BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL HAD TO BE TURNED WITH FORCE TO TURN THE VEHICLE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL TORQUE SENSOR FAILED. THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 81,000. *TT CONSUMER TOOK THE VEHICLE TO AN INDEPENDENT DEALER AND HAD IT REPAIR AND WAS FINE UNTIL THERE WAS TRANSMISSION PROBLEM AND HAD THE CAR TOWED TO THE DEALER.*JB

12/11/2018
Components: STEERING
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D71BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL SEIZED, WHICH CAUSED THE VEHICLE TO DRIVE ONTO A CURB. THE VEHICLE WAS RESTARTED AND THE FAILURE WAS CORRECTED. THE VEHICLE WAS TAKEN TO PLEASANTVILLE FORD (47 PLEASANTVILLE RD, PLEASANTVILLE, NY) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 165,000.

12/03/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG9BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE DEALER (PREMIER FORD OF BAY RIDGE, 152 58TH ST, BROOKLYN, NY 11220, (347) 578-7900) INDICATED THAT THEY ORDERED THE PART FOR THE REPAIR MONTHS AGO; HOWEVER, THEY DID NOT HAVE ANY AVAILABLE CERTIFIED TECHNICIANS TO PERFORM THE REPAIR. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/26/2018
Components: STEERING
Incident Date: 11/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG1BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND WAS NOT ABLE TO BE TURNED. THE VEHICLE WAS TOWED TO TASCA FORD SEEKONK (200 FALL RIVER AVE, SEEKONK, MA 02771, (800) 737-0435) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS CURRENTLY AT THE DEALER WAITING TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

11/26/2018
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 11/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D74BK******
Summary

I WAS DRIVING AND MY BACK WINDSHIELD BROKE LOOSE FROM THE CAR. I WAS DRIVING ON MANCHESTER RD NO MORE THAN 40 MILES AN HOUR. UPON CHECKING ,ONE OF THE REAR HINGES HAD BROKE AND THE WINDSHIELD WAS HANIGING BY THE OTHER HINGE. FORTUNATELY FOR MYSELF AND PEOPLE BEHIND ME ON THE HIGHWAY IT HELD ON. IT IS NOW CLEAR THAT THE OTHER HINGE IS ALSO ROTTED AND I'M VERY LUCKY NO ONE WAS INJURED. I WAS TELLING MY COWORKER WHO HAS THE SAME YEAR,MAKE , AND MODEL CAR ABOUT THE INCIDENT AND WE DECIDED TO GO OUT AND LOOK AT HERS. HER HINGES ARE ALSO ROTTED AND THE SAME THING COULD HAVE HAPPENED TO HER AT ANY TIME. WE THEN WENT ON LINE WHERE WE FOUND MULTIPLE COMPLAINTS ABOUT THIS SAME ISSUE. THE FOLLOWING IMAGE IS OF THE HINGES. A FRIEND CAME AND PUSHED THE WINDSHIELD BACK UP IN PLACE AS MUCH AS POSSIBLE BECAUSE IT DOWNPOURING INTO MY CAR. THEN WE DUCKTAPED IT TO GET ME HOME. I DID NOT WANT TO LET IT HANG AGAIN FOR THE PHOTOS BECAUSE I AM AFRAID IT WILL FALL OF COMPLETELY. ONE IMAGE IS OF MY CAR , THE OTHER OF MY COWORKERS.

11/20/2018
Components: STEERING
Incident Date: 11/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG4BK******
Summary

AFTER COMPLETING MY SHOPPING AT FRED MEYER, I WENT TO START MY VEHICLE AND NOTICED THAT THE POWER STEERING WASN'T WORKING. I WAS STATIONARY WAITING TO BACK OUT OF MY PARKING SPACE. I TRIED A COUPLE OF TIMES TO SHUT THE VEHICLE OFF AND RESTART IT TO SEE IF THAT WOULD FIX THE PROBLEM. IT DID NOT. I WAS ABLE TO DRIVE HOME WITH MUCH DIFFICULTY TRYING TO STEER, BUT GOT IT HOME SAFELY. I CALLED MY LOCAL FORD DEALER AND THEY TOLD ME IT WAS PROBABLY THE ELECTRIC STEERING HAD GONE OUT. I WAS TOLD IT WILL COST ME AROUND $1200.00 TO REPAIR. THE STEERING COLUMN NEEDS TO BE REPLACED. FORD HAS HAD A PROBLEM WITH THIS FOR A LONG TIME. I HAD A 2010 FORD ESCAPE THAT HAD THE SAME THING HAPPEN TO IT. I SPENT THE MONEY TO FIX THAT ONE. I REALLY FEEL IT IS UNFAIR THAT I HAVE TO REPEAT THE SAME THING OVER AGAIN WITH THIS 2011. THIS IS A TOTAL DANGER FOR ANYONE DRIVING IT AND FORD NEEDS TO REPAIR THIS BEFORE ANYONE GETS SERIOUSLY HURT IN AN ACCIDENT. FORD SHOULD HAVE TO RECALL THIS VEHICLE AND MAKE THE NECESSARY REPAIRS SO THAT THIS DOES NOT HAPPEN AGAIN. I DO ASK THAT YOU INTERVENE AND MAKE FORD RECALL AND FIX THIS ISSUE. THERE IS A RECALL ON 2011 FORD ESCAPES FOR THIS, RECALL NUMBER 14V284000, BUT IT DOES NOT COVER THE DATE OF MANUFACTURE FOR MY PARTICULAR VEHICLE. THIS RECALL SHOULD INCLUDE MORE VEHICLES THAT WERE MANUFACTURED AT A LATER DATE.

11/17/2018
Components: STEERING
Incident Date: 11/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D7XBK******
Summary

LOSS OF POWER ASSISTED STEERING. WITHOUT WARNING THE STEERING WHEEL BECAME VERY HARD TO TURN. MY WIFE COULD NOT TURN THE WHEEL. THIS HAPPENED TWICE. HAPPENED DURING NORMAL DRIVING WHEN MAKING TURNS. BOTH TIMES IT REVERTED TO NORMAL OPERATION AFTER ABOUT 15 MINUTES. CONSIDER THIS LOSS OF STEERING A POTENTIALLY VERY DANGEROUS SITUATION

11/15/2018
Components: POWER TRAIN
Incident Date: 05/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9E7OBK******
Summary

THIS VEHICLE IS BUCKING AND JOLTING GOING UPHILL ON A LEVEL SURFACE. IT FEELS LIKE SOMEONE HAS HIT ME FROM BEHIND. IT IS NOT NOT SHIFTING AT ALL THE WAY IT IS SUPPOSE TO. THERE ARE MANY OTHER COMPLAINTS ON THIS SAME YEAR AND MODEL VEHICLE WITH THE SAME EXACT SYMPTOMS. THIS IS NOT VIN.RELATED IN ANY SENSE. THIS IS A ONGOING PROBLEM WITH THIS PARTICULAR VEHICLE.

11/15/2018
Components: STEERING
Incident Date: 10/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9C74BK******
Summary

WHEN DRIVING MY CAR AT LOW SPEEDS, THE POWER STEERING UNIT LOCKS UP RANDOMLY AND UNPREDICTABLY ESPECIALLY WHEN ATTEMPTING TO MAKE A TURN. AFTER CONTACTING FORD ABOUT THE ISSUE, I LEARNED THAT THERE WAS A LARGE RECALL FOR ESCAPES FROM 2008-2011 MADE AT THE KANSAS CITY PLANT, WHERE MY ESCAPE WAS PRODUCED AT ACCORDING TO MY VIN NUMBER. HOWEVER, WHEN CONTACTING FORD ABOUT THIS ISSUE I WAS HAVING, THEY SAID THAT MY VIN DID NOT QUALIFY FOR A RECALL BECAUSE MY CAR WAS NOT PRODUCED IN THE SAME "BATCH" THAT THE RECALL IS FOR. THIS IS A DANGER TO BOTH MYSELF AND THE PUBLIC BECAUSE BEING UNABLE TO TURN MY STEERING WHEEL IS A HUGE SAFETY CONCERN. AFTER TAKING MY CAR TO A MECHANIC THEY EXPLAINED THAT MY STEERING COLUMN IS BROKEN, WHICH APPEARS HAPPENS FAIRLY OFTEN TO THIS MODEL OF ESCAPES.

11/14/2018
Components: STEERING
Incident Date: 11/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG5BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. ONCE THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT OPERATED NORMALLY. THE CONTACT TOOK THE VEHICLE TO GARNET FORD (1610 WILMINGTON PIKE, WEST CHESTER, PA 19382, (610) 358-5600) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 140,000. *DT *DT*JB

11/13/2018
Components: STEERING
Incident Date: 11/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG2BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHEN THE DRIVER ATTEMPTED TO MERGE INTO TRAFFIC, THE STEERING WHEEL FAILED TO TURN RIGHT OR LEFT. THE CONTACT WAS ABLE TO ASSIST THE DRIVER AND DROVE THE VEHICLE HOME; HOWEVER, THE STEERING WHEEL HAD TO BE TURNED WITH FORCE TO COMPLETE THE TURNS. THE CONTACT ALSO STATED THAT THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 196,000.

11/13/2018
Components: STEERING
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG9BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED MORE THAN ONCE. THE CONTACT RESET THE COMPUTER BY TURNING THE VEHICLE OFF AND BACK ON; HOWEVER, THE FAILURE CONTINUED TO PROGRESS. IN ADDITION, THE ELECTRIC POWER STEERING WARNING INDICATOR FLASHED MORE THAN ONCE. THE DEALER (FRANKLIN FORD, 175 EAST CENTRAL STREET, FRANKLIN, MA 02038, (508) 570-4022) WAS NOTIFIED, BUT THE CONTACT HAD NOT APPROVED THEM TO DIAGNOSE THE FAILURE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), ALTHOUGH THE FAILURES WERE SIMILAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

11/09/2018
Components: ELECTRICAL SYSTEM
Incident Date: 01/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG5BK******
Summary

I HAVE OWNED THIS VEHICLE SINCE NEW. WITH NOW 62000 + MILES I STARTED HAVING STARTING PROBLEMS BEGINNING EARLIER THIS YEAR. THE BATTERY AND STARTER HAVE CHECK OUT OKAY. THE PROBLEM IS WITH THE IGNITION SYSTEM. SOMETIMES THE VEHICLE WILL NOT START WHEN THE KEY IS TURNED- NO NOISE, NO CLICKING JUST NOTHING. I HAVE LEARNED TO PUSH THE KEY IN HARD WHILE TURNING AND THEN THE VEHICLE STARTS NORMALLY. AT TIMES EVEN THIS WILL NOT WORK AND I AM STUCK WHERE EVER I AM UNTIL IT DECIDES TO START AFTER REPEATED ATTEMPTS. AFTER RESEARCHING THIS ISSUE ON THE INTERNET I HAVE READ DOZENS OF COMPLAINTS FROM OTHER PEOPLE WITH THE SAME ISSUE ACROSS A RANGE OF YEARS FOR THE FORD ESCAPE. I COULD NOT FIND ANY RECALL NOTICES FOR THIS PROBLEM BUT THERE SHOULD BE AS I AM GUESSING THE NUMBER OF VEHICLES WITH THIS ISSUE HAS TO BE ENORMOUS.

11/04/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG2BK******
Summary

RECALL #16S41 PERFORMED ON 12/14/2017. SINCE THAT TIME IT HAS BEEN RETURNED TO THE DEALER 8+ TIMES FOR STRONG GASOLINE ODOR. CURRENTLY GASOLINE ODOR IS INSIDE OF THE CAR SO STRONG WE ARE AFRAID TO DRIVE CAR.

11/02/2018
Components: STEERING
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG1BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING AT HIGHWAY SPEEDS, THE ELECTRIC POWER STEERING FAILED WITHOUT WARNING AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO BOB MAXEY FORD, INC. (1833 E JEFFERSON AVE, DETROIT, MI 48207, (313) 392-9200) WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR NEEDED TO BE REPLACED. THE DEALER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), ALTHOUGH THE FAILURES WERE THE SAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000. *TT*JB

10/30/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG2BK******
Summary

EXPERIENCE SURGING AND STUMBLING UNDER THROTTLE UP

10/30/2018
Components: STEERING
Incident Date: 05/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D76BK******
Summary

POWER STEERING KEEPS FAILING. WOULD GO OUT ANYTIME, TURNING, TRAVELING DOWN FREEWAY , STREET, ANYWHERE . NEVER KOW WHEN IT WOULD HAPPEN. WOULD PULL OVER, TURN OFF CAR THEN START IT UP AGAIN. AND IT WOULD WORK AGAIN IT STARTED IN MAY AND FORD SAID IT HAD PROBLEMS WITH THE STEERING ON 2011 FORD ESCAPES BUT BECAUSE MY CAR WAS NOT MADE IN KANSAS CITY IT WASNT INCLUDED IN THE RECALL

10/29/2018
Components: STEERING
Incident Date: 10/20/2018
Crash: No
Fire: No
Summary

MY STEERING WHEEL ASSIT LIGHT CAME ON IT'S HARD TO STEER MY CAR IT HAPPENED OVER NIGHT I HAD IT FOR LITTLE OVER 2 YEARS HAS ABOUT 85,000 MILES ON IT GOT IT WHEN IT HAD 32,000 MILES

10/26/2018
Components: AIR BAGS
Incident Date: 10/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D74BK******
Summary

TAKATA RECALL

10/23/2018
Components: STEERING
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D7XBK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. AFTER STARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE LOCAL INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL TORQUE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (HERB CHAMBERS FORD OF BRAINTREE, 75 GRANITE ST, BRAINTREE, MA) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V284000(STEERING). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 111,000.

10/22/2018
Components: STEERING
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D76BK******
Summary

I WAS DRIVING DOWN A CURVY ROAD AND MY POWER STEERING GOES OUT. I HAD TO REDUCE MY SPEED TO ABOUT 15 MPH TO GET TO GAS STATION. I TURNED CAR OFF AND IT BEGAN TO WORK AGAIN. NO CHECK ENGINE LIGHTS OF ANY TYPE CAME ON. IF I WOULD OF BEEN GOING AT A HIGHER SPEED AND IT GO OUT I COULD OF GOTTEN HURT. GOOD THING I DIDN'T HAVE MY CHILDREN IN THE CAR.

10/20/2018
Components: STEERING
Incident Date: 10/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D78BK******
Summary

I HAVE HAD AT LEAST 5 INCIDENTS WHERE THE POWER STEERING WENT OUT ON MY CAR, EITHER WHILE STARTING OUT OR SUDDENLY WHEN DRIVING, MAKING IT EXTREMELY DIFFICULT AND I BELIEVE DANGEROUS TO DRIVE SAFELY. I FOUND OUT MY CAR FITS THE CRITERIA FOR A RECALL FOR THIS EXACT PROBLEM (A FORD ESCAPE, MODEL YEAR 2008-2011, MADE IN KANSAS CITY) EXCEPT WHEN I ENTERED MY VIN NUMBER TO CHECK ON THIS ON YOUR WEBSITE IT DID NOT REGISTER AS SUCH. I BELIEVE THIS IS A MISTAKE AND SHOULD BE CORRECTED..

10/19/2018
Components: STEERING
Incident Date: 10/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DGXBK******
Summary

POWER STEARING FAILURE

10/02/2018
Components: STRUCTURE
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG1BK******
Summary

ON 2011 FORD ESCAPTE REAR HATCH HAS DEVOLOPED CORROSION AND BROKE OFF. I HAVE DONE RESEARCH AND FOUND OUT THAT SERIES FROM 2012 AND EARLY IS HAVING THIS PROBLEM. LUCKY I WAS NOT DRIVING ANYWHERE WHEN THIS WAS DONE OR IT COULD HAVE CAUSED ENGERY TO CARS AROUND ME AND TO MYSELF OR MY YOUNG SON WITH GLASS BLOWING INTO THE CAR.

09/25/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG5BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (WORLD FORD PENSACOLA, 6397 PENSACOLA BOULEVARD, PENSACOLA, FL 32505) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

09/24/2018
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 09/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D7XBK******
Summary

WHILE ON HIGHWAY TRAVELING TO CHICAGO, MY VEHICLE POWER STEERING FAILED. I COULD NOT TURN THE WHEEL WITHOUT GREAT DIFFICULTY. THE POWER STEERING IS ELECTRICAL SO CANNOT DRIVE WITHOUT POWER STEERING. HAD TO LEAVE CAR STRANDED IN SPRINGFIELD, ILLINOIS AT LANDMARK FORD AND PAY $50 PER DAY FOR RENTAL. IT IS A SAFETY RECALL 14S05 AND HAS FAILED IN HUNDREDS OF THOUSANDS OF CARS IN THE US AND CANADA. ACCORDING TO THE RECALL INFORMATION ONLINE AND MY CALLS TO DEALERSHIPS; MY CAR'S RECALL UPDATED THE SOFTWARE TO LET ME KNOW THE POWER STEERING WOULD FAIL. THEY DID NOT REPLACE THE TORQUE SENSOR WHICH IS THE ITEM THAT FAILED ON THE HIGHWAY AND MADE MY CAR NOT OPERATIONAL. IF YOUR TORQUE SENSOR FAILED PRIOR IT WAS REPLACED BY FORD UNDER THE RECALL - IF IT HADN'T FAILED BY THE TIME OF THE SOFTWARE UPDATE THE RECALL WAS CLOSED OUT. I HAVE FOUND ALL THIS OUT TODAY BEFORE MY CAR HAS BEEN FIXED. SO FORD WILL NOT FIX MY TORQUE SENSOR AND THE COST IS $617 PLUS THE RENTAL CAR AT $50 PER DAY. (MY CAR FAILED 5 HOURS FROM HOME) - I HAVE TO GO PICK IT UP WHEN IT IS FIXED. SINCE IT WAS A SAFETY RECALL AND THE TORQUE SENSOR HAD NOT BEEN PREVIOUSLY REPLACED, AND FORD KNEW THIS WAS A PROBLEM WITH 1.1 MILLION CARS, WHY SHOULD I HAVE TO PAY FOR A FAILED FAULTY PART? MY CAR ONLY HAS 74,000 MILES AND IS WELL MAINTAINED. THE CAR WAS NOT INVOLVED IN AN ACCIDENT BUT COULD HAVE BEEN VERY EASILY. HOWEVER, THE CAR WAS STRANDED 275 MILES FROM HOME AND FORD WILL NOT FIX THE FAULTY PART. IT IS A SAFETY ISSUE AND I AM VERY UNHAPPY. THE TORQUE SENSOR, STEERING COLUMN OR WHATEVER PARTS MAKE THIS CAR UNSAFE SHOULD HAVE BEEN TAKEN CARE OF UNDER THE RECALL. FORD NEEDS TO DO THE RIGHT THING. THERE COULD HAVE BEEN AN ACCIDENT AND LOSS OF LIVES. THIS IS UNACCEPTABLE.

09/18/2018
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG5BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). BEATRICE FORD LINCOLN (4115 NORTH 6TH STREET, BEATRICE, NEBRASKA 68310, (402) 223-3547) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

09/18/2018
Components: STEERING
Incident Date: 09/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D44BT******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING IN REVERSE, THE STEERING SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO DON FRANKLIN FORD (576 HUDSON ST, COLUMBIA, KY 42728, 270-384-3076) WHERE IT WAS DIAGNOSED THAT THE ECU FAILED AND A NEW STEERING COLUMN NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE STEERING RECALL. THE FAILURE MILEAGE WAS 106,000.

09/13/2018
Components: STEERING
Incident Date: 09/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG0BK******
Summary

STEERING GOING OUT FREEZES AND WONT TURN. REPLACED TIE RODS UPPER AND LOWER CONTROL ARMS. COST $1000. AND 2 DAYS LATER OUT AGAIN

09/13/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG9BK******
Summary

RECALL NOTICE ISSUED IN NOVEMBER 2017 AND PERSISTENT CALLS TO DEALER (EVERY MONTH) HAVE NOT PRODUCED A REASONABLE ESTIMATE OF WHEN THE PARTS REQUIRED TO COMPLETE THIS RECALL. THE ANSWER PROVIDED BY DEALER EVERY MONTH FOR THE LAST 11 MONTHS THE CUSTOMER HAS CALLED HAS BEEN "THE PARTS ARE BACKORDERED" AND NO ESTIMATE OF WHEN IT WILL BE COMPLETE IS PROVIDED.

09/13/2018
Components: POWER TRAIN
Incident Date: 09/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

SHIFT SOLANOID PROBLEMS WHERE THE VEHICLE DOES NOT SHIFT. FORD DOES NOT HAVE THESE PARTS ON HAND AND ARE ON BACK ORDER UNTIL MID OCTOBER 2018. WHY? BECAUSE TOO MANY ESCAPE VEHICLES ARE HAVING THIS ISSUE. A RECALL NEEDS TO CONDUCTED ON THIS ISSUE AND FORD NEEDS TO STEP UP AND REPLACE THESE SOLANOIDS.

09/04/2018
Components: STEERING
Incident Date: 04/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG6BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE AND WAITED A FEW MINUTES. ONCE THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO CHAMPION FORD VOLVO (2502 W 26TH ST, ERIE, PA 16506, (814) 878-2500) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,410. **TR UPDATED 10/26/18*JB

08/31/2018
Components: STEERING
Incident Date: 08/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG2BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING AT A LOW SPEED, THE STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 174,000.

08/24/2018
Components: STEERING
Incident Date: 08/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG1BK******
Summary

LOST POWER STEERING WHILE DRIVING TO WORK. THE CAR IS EXTREMELY DIFFICULT TO STEER AT THIS TIME. I FOUND A RECALL (14S05) FOR STEERING PROBLEMS WITH MY YEAR FORD ESCAPE, BUT MY VIN IS NOT AFFECTED. HOW CAN THAT BE, FORD? STAND BY YOUR PRODUCT!!

08/21/2018
Components: ENGINE
Incident Date: 08/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D71BK******
Summary

CAR SHUTS DOWN AT ALMOST ANY SPEED WHILE YOU ARE DRIVING. IT HAPPENS ALL THE TIME, THE ENGINE GOES IN TO LIMP MODE, AND IT VERY DANGEROUSLY FORCES YOU TO EXIT THE ROAD QUICKLY. WE HAVE TAKEN IT TO 2 VERY REPUTABLE SERVICE SHOPS (AND PAID THEM TO FIX IT), AND THEY WERE NOT ABLE TO REPAIR IT. BASED ON THE # OF REPORTED ISSUES WITH THIS PROBLEM ON THIS VEHICLE, FORD NEEDS TO QUICKLY FIX THIS AND MAKE IT RIGHT AT NO CHARGE.

08/13/2018
Components: STEERING
Incident Date: 08/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG7BK******
Summary

FAILURE OF THE ELECTRIC POWER STEERING SYSTEM THAT CAUSED A SUDDEN LOSS OF POWER STEERING ASSIST DURING DRIVING IN THE CITY.

08/13/2018
Components: STEERING
Incident Date: 08/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG2BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING AT UNKNOWN SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO MOVE LEFT OR RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE AND THE STEERING WHEEL RETURNED TO NORMAL. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 49,000.

08/09/2018
Components: SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 06/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C7XBK******
Summary

SUSPENSIONS ON BACK WHEELS MAKES A TAPPING SOUND AND AFFECTS THE SPRINGS OF THE BALANCE OF THE SUV, CAUSING THE TIRES TO TO WEAR OUT OR DOWN INCONSISTENTLY. POSSIBLY CAUSING TIRES OR STEERING WHEEL TO CAUSE ACCIDENT.

08/08/2018
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUEG8BKB******
Summary

CAR WOULD SIT IN THE DRIVEWAY AND LIGHTS AND OTHER ACCESSORIES WOULD COME ON. WHILE DRIVING THE RADIO AND OTHER ACCESSORIES WOULD GO OFF. TROUBLE WITH LIFT GATE NOT OPENING AND NOT CLOSING. CAR WOULD NOT START SOMETIMES. BY WIGGLING VARIOUS FUSES AND CURCUIT BREAKERS THE PROBLEM WOULD SUBSIDE FOR A WHILE. I ENDED UP SPENDING OVER $1200.00 TO REPLACE THE FUSE BLOCK AND WIRING HARNESS TO FIX THE PROBLEM. I AM LIVING WITH MY FINGERS CROSSED. I AM A WOMAN LIVING ON AN EXTREAMLY LIMITED INCOME BUT I NEED MY CAR. THESE PROBLEMS WERE EXPERIENCED WHILE DRIVING DOWN THE ROAD, PARKED IN MY DRIVEWAY, OR ANY OTHER TIME MY CAR WAS IN MOTION.

08/03/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG0BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PHIL LONG FORD OF MOTOR CITY, 1212 MOTOR CITY DR, COLORADO SPRINGS, CO 80905, (719) 694-3487) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *JS

07/30/2018
Components: STEERING,TRACTION CONTROL SYSTEM
Incident Date: 07/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D73BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING WHEEL SEIZED AND WAS EXTREMELY DIFFICULT TO TURN. THE CONTACT STATED THAT THE TRACTION CONTROL AND POWER STEERING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE DEALER (SPURR SUBARU, 6331 BROCKPORT SPENCERPORT RD, BROCKPORT, NY 14420) WAS CONTACTED. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

07/27/2018
Components: STEERING,SUSPENSION,FUEL/PROPULSION SYSTEM
Incident Date: 06/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C77BK******
Summary

VERY OFTEN AS I'M DRIVING THE POWER STEERING WILL GO OUT MAKING IT VERY DANGEROUS TO TURN THE WHEEL WILL JUST JERK AWAY.. ALSO THE FUEL TANK HAS ALWAYS BEEN AN ISSUE. NOW I AM UNABLE TO PUMP GAS WITHOUT GAS LEAKING OUT. THE WHEELS AND TIRES ALWAYS GO FLAT I'M THINKING SOMETHING TO DO UNDER TRUCK

07/24/2018
Components: POWER TRAIN
Incident Date: 07/20/2018
Crash: No
Fire: No
Summary

CAR JERKS,LAGS,BUCKS ON ACCELERATION. DOES NOT SHIFT SMOOTHLY. DOES NOT HAPPEN ALL THE TIME.

07/20/2018
Components: STEERING,SUSPENSION
Incident Date: 07/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG6BK******
Summary

FRAME FAILURE, "K" FRAME SUPPORTING THE ENGINE, TRANSMISSION AND STEERING COMPONENTS FRACTURED MAKING THE VEHICLE UNDRIVEABLE. THIS ISSUE WAS A RECALL ON 2001-2004 ESCAPES.

07/16/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG3BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PROSTROLLO ALL AMERICAN AUTO MALL, 1001 WASHINGTON AVE S, MADISON, SD 57042, (605) 256-9111) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

07/12/2018
Components: STEERING
Incident Date: 07/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG6BK******
Summary

2011 FORD ESCAPE XLT 3.0L EXPERIENCED POWER STEERING FAILURE WHILE OPERATING THE VEHICLE AND IN MOTION TWICE IN PAST 12 MONTHS. VEHICLE WAS OPERATED ON A CITY STREET AND BOTH INSTANCES WERE SPONTANEOUS. VEHICLE WAS STOPPED, SHUT DOWN AND RESTARTED AFTER 10 MINUTES. POWER STEERING RESUMED WITHOUT FURTHER INCIDENT BOTH TIMES.

07/09/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG0BK******
Summary

FORD REFUSES TO HONOR THE SAFETY RECALL 16S41, NHTSA RECALL 16V-777 AND REPAIR MY VEHICLE FOR OVER 2 1/2 YEARS. (32 MONTHS TO BE EXACT) I AM ENCLOSING THE RECALL LETTERS FORD SENT ME. I HAVE INCLUDED MY CASE # WITH FORD ATTEMPTING TO EXPEDITE THE REPAIRS FROM JAN. OF THIS YEAR.

06/28/2018
Components: STEERING
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C78BK******
Summary

MY SCAPE 2011 SUDDENLY LOSS OF STEERING ASSIST WHILE I AM DRIVING, I WAS INVESTIGATION AND I FOUND A RECALL NUMBER: 14S05 ' ELECTRIC POWER STEERING FOR CERTAIN MODELS 2008- 2011 FORD ESCAPE, THE ISSUE HERE IS THAT ONLY CERTAIN MODELS WHERE RECALLED FOR DEALER REVISION AND MY VIN IS NOT INCLUDED IN THE PROGRAM, SO THERE ARE OTHER MODELS WITH SAME PROBLEM FORD SHOULD OPEN THE PROGRAM FOR OTHER ESCAPE MODELS, LOSSING STEERING ASSIST COULD INCREASE RISK OF AN ACCIDENT

06/21/2018
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 05/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG2BK******
Summary

WHILE DRIVING TO WORK, I NOTICED THAT THE FORD EMBLEM ON MY STEERING WHEEL WAS OFF CENTER, THEREFORE MAKING MY CAR OUT OF ALIGNMENT BUT I HAD NO IDEA HOW THIS HAD HAPPENED. I MADE AN APPOINTMENT TO BRING MY CAR INTO TOWN FAIR TIRE TO GET IT REALIGNED BUT WAS TOLD THAT THEY COULDN'T DO IT BECAUSE MY ENGINE CRADLE WAS EXTREMELY RUSTED SO I WOULD NEED TO HAVE THAT ADDRESSED AT A MECHANIC. THEY ALSO TOLD ME THAT THEY PULLED THE VEHICLE SAFETY CHECK THEY DID ON MY VEHICLE FROM THE YEAR BEFORE WHEN THEY CHANGED MY TIRES AND THERE WERE NO ISSUES SO THIS WAS VERY ODD TO THEM AS WELL AS TO HOW THIS COULD'VE HAPPENED. I NEXT BROUGHT IT INTO MY MECHANIC AND WAS TOLD THAT IN ORDER TO FIX THE ISSUE MY ENTIRE FRONT END FRAME WOULD NEED TO BE REPLACED. $1600 LATER, MY VEHICLE IS BACK IN LINE. FORD MOTOR COMPANY IS CLAIMING THERE ARE NO RECALLS ON MY VEHICLE EVEN THOUGH THEY DID HAVE RECALLS ON THE 2005 ESCAPES FOR THIS SAME REASON. I'M LUCKY I NOTICED AND ADDRESSED THIS ISSUE BEFORE SOMETHING MORE SERIOUS HAPPENED LIKE MY ENGINE DROPPING OUT OF MY VEHICLE ON THE HIGHWAY OR SOMETHING. MY VEHICLE ISN'T THAT OLD AND ONLY HAS 81000 MILES ON IT. SOMETHING SEEMS OFF.

06/18/2018
Components: STRUCTURE
Incident Date: 06/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

REAR WINDOW LIFT GATE HINGE BROKE WHEN CLOSED WHILE STATIONARY IN DRIVEWAY.

06/11/2018
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG0BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GIBBONS FORD (704 MARTIN F. GIBBONS BLVD, DICKSON CITY, PA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

05/31/2018
Components: STEERING
Incident Date: 05/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMGU9EG6BK******
Summary

ELECTRONIC POWER STEERING IS OUT JUST LIKE THE RECALLED FORD ESCAPES FROM 08-11 RECALL. VEHICLE WAS BEING DRIVEN IN TOWN AND MAKING TURNS WHEN THIS HAPPENED. VEHICLE WAS DRIVING ON BUSY ROADS IN THE CITY AND BECAME IMPOSSIBLE TO TURN.

05/30/2018
Components: FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG4BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MCDONALD FORD (6790 MIDLAND RD, FREELAND, MI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

05/24/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/10/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COURTESY FORD, 3921 W RIVER DR., DAVENPORT, IA 52802, (563) 326-4011) STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY AND DID NOT KNOW WHEN IT WOULD ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

05/22/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG3BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO REMEDY THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (RICHMOND FORD LINCOLN, 4600 W BROAD ST., RICHMOND, VA 23230, (804) 358-5521) WAS CONTACTED AND CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

05/21/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EGXBK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIR. THE DEALER (DONLEY FORD, 1456 COSHOCTON AVENUE, MOUNT VERNON, OHIO 43050) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

05/18/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG0BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIRS. THE DEALER (BOZARD FORD, 540 OUTLET MALL BOULEVARD, SAINT AUGUSTINE, FLORIDA 32084) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

05/17/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG0BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM). THE DEALER (BILL PIERRE FORD, 11525 LAKE CITY WAY NE, SEATTLE, WA 98125) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

05/14/2018
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG2BK******
Summary

2011 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO FUEL DELIVERY MODULE SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

05/10/2018
Components: STEERING
Incident Date: 05/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG7BK******
Summary

WHILE DRIVING AT HIGHWAY SPEED, THE POWER STEERING SUDDENLY, WITHOUT WARNING, FAILED.

05/09/2018
Components: FUEL SYSTEM, GASOLINE
Incident Date: 05/09/2018
Crash: No
Fire: No
Summary

2011 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO FUEL PROBLEMS. *LD THE CONSUMER STATED THE PARTS WERE NOT AVAILABLE TO COMPLETE RECALL REPAIR. *JS

05/09/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG8BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2017. THE CONTACT SPOKE WITH OURISMAN FORD & LINCOLN (6129 RICHMOND HIGHWAY, ALEXANDRIA VA, 22303, (703) 660-9000) SEVERAL TIMES CONCERNING PART AVAILABILITY. THE DEALER STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE DEALER INFORMED THE CONTACT TO CALL BACK IN TWO WEEKS. THE CONTACT CALLED BACK IN TWO WEEKS AND WAS INFORMED THAT PARTS WERE STILL UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE MANUFACTURER INFORMED THE CONTACT THAT THE SITUATION CONCERNING PART AVAILABILITY WAS ESCALATED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *JS

05/08/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG1BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KENNY ROSS FORD (104 BLACK HILL RD, IRWIN, PA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

05/07/2018
Components: STEERING
Incident Date: 04/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG2BK******
Summary

TAKATA RECALL- WHILE DRIVING THROUGH MY NEIGHBORHOOD AT 20MPH I LOST COMPLETE POWER STEERING IN MY VEHICLE AND WAS UNABLE TO TURN LEFT OR RIGHT. AFTER DOING SOME RESEARCH AND HAVING THE REPAIR FIXED, IT WAS STATED THAT THE STEERING TORQUE SENSOR WENT OUT AND WAS UNABLE TO DETECT DRIVER STEERING INPUT. ALIGNING WITH THE CURRENT RECALL 14S05. BECAUSE MY VIN IS NOT ASSOCIATED WITH THIS RECALL FORD IS NOT WILLING TO COVER THE REPAIR COST.

05/07/2018
Components: STEERING
Incident Date: 05/02/2018
Crash: No
Fire: No
Summary

POWER STEERING WENT OUT WHEN BACKING UP. INFORMED BY DEAN SELLERS FORD IN TROY , MICHIGAN THAT THE TORQUE SENSOR FAILED AND IT WOULD COST ME 1400 DOLLARS TO GET IT FIXED AND UNLIKE OTHER ESCAPES FROM THE SAME YEAR WITH A SIMILAR PROBLEM, MINE IN NOT UNDER RECALL. THIS DOES NOT SEEM RIGHT. HAVE ALWAYS OWNED FORDS AND STEPFATHER WORKED FOR THEM FOR 30+ YEARS. HOPE THAT FORD WILL STAND BY ITS PRODUCT. HAVE 110,000 MILES ON IT AND WE WERE HOPING FOR MORE.

05/03/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG2BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (WOODRUM FORD LINCOLN, 3100 E JACKSON ST, MACOMB, IL 61455, (309) 833-2111) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: CAS-14730966. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. PARTS DISTRIBUTION DISCONNECT. *TT *JS

05/02/2018
Components: STEERING
Incident Date: 04/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D73BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE VEHICLE WAS TAKEN TO THE DEALER (VARSITY FORD, 3480 JACKSON ROAD, ANN ARBOR MICHIGAN 18106) FOR A SCHEDULED OIL CHANGE. THE MECHANIC INFORMED THE CONTACT THAT THE POWER STEERING CONTROL MODULE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: CAS14691951. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

05/02/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG1BK******
Summary

FUEL DELIVERY MODULE I RECEIVED A NOTICE FROM FORD JANUARY 2018 ABOUT RECALL FUEL MODULE.. I CALL MONTHLY TO CHECK ON WHEN I CAN GET MY VEHICLE IN TO BE REPAIRED. OUR LOCAL DEALER TENVOORDE HAS BEEN OUT OF THIS PART SINCE NOVEMBER 2017 AND DOES NOT KNOW IF OR WHEN THEY WILL RECEIVE THE PART.. WHY DO THEY SEND OUT THESE RECALLS IF THEY CAN'T SUPPLY THE PARTS? CAN YOU CONTACT FORD?

05/01/2018
Components: STEERING
Incident Date: 03/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG7BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE THE VEHICLE WAS DRIVING VARIOUS SPEEDS OR IDLING, THE STEERING WHEEL SHOOK VIOLENTLY. ALSO, THE ENGINE AND POWER STEERING ASSIST WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO EAU CLAIRE FORD LINCOLN (2009 LORCH AVE, EAU CLAIRE, WI 54701, (715) 852-1000), BUT NO DIAGNOSTIC TESTING FAILURE CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 186,000.

05/01/2018
Components: STEERING
Incident Date: 04/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D76BK******
Summary

STEERING ON MY 2011 FORD ESCAPE HAS STOPPED WORKING AND IT IS VERY HARD TO TURN ESPECIALLY WHEN YOU'RE AT A STOPPED POSITION. IT ALL OF THE SUDDEN STARTED AND FORD WILL NOT REPAIR IT ON RECALL . FORD SUCKS!!! I WILL NEVER BUY ANOTHER FORD IN MY LIFETIME!!!! I CANT EVEN DRIVE IT BECAUSE MY ARMS AND HAND HAVE CHRONIC PAIN AND THIS IS ONLY VEHICLE I HAVE

04/28/2018
Components: UNKNOWN OR OTHER
Incident Date: 04/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG2BK******
Summary

REAR LIFT GATE WINDOW SPONTANEOUSLY EXPLODED OUTWARD WHILE PARKED IN FRONT ON MY HOME.

04/28/2018
Components: UNKNOWN OR OTHER
Incident Date: 04/27/2018
Crash: No
Fire: No
Summary

LOSS OF POWER WHILE ACCELERATING.

04/26/2018
Components: STEERING
Incident Date: 04/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG9BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE OPERATING THE VEHICLE, A GRINDING TYPE NOISE WAS HEARD WHEN TURNING THE STEERING WHEEL. THE CONTACT STATED THAT THE STEERING WHEEL BECAME MORE DIFFICULT TO TURN AND WOULD JERK AND VIBRATE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE STEERING COLUMN WAS FAULTY, BUT THE EXACT FAILURE WAS NOT IDENTIFIED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS PREVIOUSLY DIAGNOSED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT NO FAILURES WERE FOUND AT THE TIME. THE FAILURE MILEAGE WAS 124,000. *TT UPDATED 9/19/18*JB

04/23/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG8BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). TWO DEALERS WERE CONTACTED: REA-FORD-LINCOLN (84 CIMARRON RD, MONTICELLO, NY 12701, (845) 791-6100) AND SUNSHINE FORD-LINCOLN (40 NY-17K, NEWBURGH, NY 12550, (845) 561-3900). BOTH DEALERS INDICATED THAT THE PART WAS UNAVAILABLE AND ON A NATIONAL BACKORDER. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALERS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/17/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V770000 (FUEL SYSTEM, GASOLINE). SPRADLEY BARR FORD & LINCOLN OF GREELEY (4901 W 29TH ST, GREELEY, CO 80634, (970) 506-3600) WAS CALLED TO SCHEDULE A RECALL REPAIR APPOINTMENT. UPON ARRIVAL AT THE DEALER, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THE DEALER WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/11/2018
Components: STEERING
Incident Date: 03/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG7BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL JERKED AND THE 'POWER STEERING ASSIST DEFAULT" MESSAGE APPEARED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT ALSO MENTIONED THAT THE JERKING OF THE STEERING WHEEL HAD GOTTEN WORSE IN THE PAST SEVERAL DAYS, TO THE POINT THAT THE FAILURE OCCURRED WHEN THE VEHICLE WAS IN PARK. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED BY THE DEALER (BOB CHAPMAN FORD, 1255 COLUMBUS AVENUE MARYSVILLE, OHIO 43040) ON OCTOBER 16, 2016 FOR THE SAME FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 174,000.

04/11/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG8BK******
Summary

I RECEIVED A RECALL NOTICE FROM FORD DEC 2016 REFERENCING NHTSA SAFETY RECALL 16V-777. AUG 2017 I STILL HADN'T HEARD ANYTHING SO I ASKED FORD WHAT WAS GOING ON USING FORD WEBSITE LIVE CHAT. EBONEE SAID PARTS STILL NOT AVAILABLE. JAN 2018 GOT ANOTHER LETTER SAYING PARTS NOW AVAILABLE. CALLED DEALERSHIP THEN AND AGAIN TODAY 4/11/18 & THEY SAID STILL NOT AVAILABLE. VERY FRUSTRATED AND CONCERNED ABOUT WHAT MIGHT HAPPEN DUE TO POSSIBLE FUEL LEAK. WE WANT THIS FIXED BUT NO ONE SEEMS TO BE ABLE TO HELP.

04/05/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG7BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE DEALER (WENDLE FORD, 9000 N DIVISION ST, SPOKANE, WA 99218, (509) 484-4800) SCHEDULED AN APPOINTMENT AND INDICATED LATER THAT THE PART WAS NOT AVAILABLE. THE DEALER STATED THAT THE PART MAY BECOME AVAILABLE IN TWO WEEKS, BUT DID NOT VERIFY IF THERE WAS A NATIONAL BACKORDER OR IF THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/05/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG5BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (ROBBERSON FORD, 2100 NE 3RD ST, BEND, OR 97701, (541) 382-4521) CONFIRMED PART UNAVAILABILITY AND WAS UNABLE TO VERIFY WHEN THE PART WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/03/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG5BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. B & B MOTORS INC (318 SOUTH SCHRADER AVE, HAVANA, IL 62644, (309) 543-2224) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/03/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG2BK******
Summary

I RECEIVED A RECALL ON MY 2011 ESCAPE IN LATE 2016 INFORMING ME ABOUT AN ISSUE WITH THE FUEL DELIVERY MODULE. I TOOK IT TO THE DEALERSHIP AT THE TIME, INFORMING THEM THAT I HAD BEEN NOTICING FUEL SMELLS, BUT THEY WERE UNABLE TO REMEDY THE ISSUE, OR PERFORM THE RECALL. IN JANUARY OF 2018 I RECEIVED ANOTHER LETTER SAYING THAT PARTS ARE NOW AVAILABLE TO REPAIR MY VEHICLE, BUT AS OF APRIL, TWO LOCAL DEALERSHIPS STILL SAY THEY HAVE NOT RECEIVED THE NECESSARY PARTS FOR THE REPAIR. THE SAFETY RECALL IS 16S41/NHTSA RECALL 16V-777. BASED ON THE SAFETY IMPLICATIONS OF THIS RECALL, IT SEEMS THAT FORD IS BEING VERY SLOW IN DELIVERING PARTS TO THE DEALERSHIPS TO MAKE THIS REPAIR.

04/02/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG2BK******
Summary

RECALL # 16S41 FUEL DELIVERY MODULE. I HAVE BEEN WAITING MONTHS, AND PART STILL NOT AVAILABLE AT DEALERSHIP. CALLED THIS MORNING TO INQUIRE? STILL NO PART. MY CHECK ENGINE LIGHT IS ON, WHICH IS DIRECTLY RELATED TO RECALL. I HAVE REJECTION STICKER, AND WON'T BE ABLE TO DRIVE MY VEHICLE. WORST IS WHAT IF IT CATCHES ON FIRE, FORD HAS NO ANSWER FOR ME

04/01/2018
Components: STEERING
Incident Date: 02/12/2018
Crash: No
Fire: No
Summary

THE POWER STEERING DOES NOT ACTIVATE AT START..MUST START SEVERAL TIMES TO MAKE IT WORK FIRST TIME THIS HAPPENED I WAS DRIVING.I HAVE ONLY ONE HAND THIS CAUSED THE CAR TO HIT THE CURB I HAD TO HAVE THE CAR TOWED FORD SAID MY CAR WAS NOT ON THE RECALL .WHAT CAN I DO TO FIX THIS (NOT 1500.00 FROM FORD) PLEASE HELP

03/29/2018
Components: STEERING
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

2011 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO FAILURE OF POWER STEERING COLUMN WAS DIRECTLY CONNECTED TO ISSUES CONTAINED IN RECALL NOTICE 14V-285 AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD *TR

03/26/2018
Components: FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG1BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE BOZARD FORD LINCOLN DEALER AT 904-824-1641, LOCATED AT 540 OUTLET MALL BLVD, ST. AUGUSTINE, FL 392084 WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/26/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG8BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER SMITH CAIRNS FORD LINCOLN (900 CENTRAL PARK AVE, YONKERS, NY 10704) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

03/26/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG0BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB DAVIDSON FORD OF BALTIMORE, MARYLAND WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/23/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG9BK******
Summary

I RECEIVED A RECALL NOTICE IN JANUARY 2018. I CONTACTED MY LOCAL DEALER IN DANBURY, CT TO REPAIR MY VEHICLE. THEY ADVISED THEY DO NOT HAVE THE PART AND ARE WAITING. I CONTACTED THEM AGAIN 3/23/18 AND AM TOLD THEY STILL HAVE NOT RECEIVED THE PARTS NEEDED. THE NHTSA WEBSITE INDICATES THE PARTS ARE AVAILABLE BUT I AM TOLD I HAVE TO WAIT.

03/23/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG3BT******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM) WAS RECEIVED IN OCTOBER OF 2016. AFTER CONTACTING THE DEALER (HEMSTEAD FORD IN HEMSTEAD, NY), THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND WERE ON BACKORDER. AFTER CONTACTING THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS WERE AVAILABLE AND THE DEALERS SHOULD HAVE PARTS IN STOCK. THE CONTACT CALLED SEVERAL OTHER UNKNOWN DEALERS IN THE AREA AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER AND THE VEHICLE COULD NOT BE REPAIRED. THE CONTACT SMELLED FUEL INSIDE THE VEHICLE WHILE DRIVING. HEMSTEAD FORD DIAGNOSED THE VEHICLE, BUT FOUND NO FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 12,500.

03/16/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG9BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE DEALER (MULLINAX FORD, 1551 E SEMORAN BLVD, APOPKA, FL 32703, (888) 218-7505) SCHEDULED AN APPOINTMENT TO RECEIVE THE RECALL REPAIR. THE DEALER LATER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/16/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG6BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB LOWTH FORD (3010 BEMIDJI AVE N, BEMIDJI, MN) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS REFERRED TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/16/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG5BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT NOTICED FUEL FUMES COMING FROM THE VEHICLE. THE DEALER (LUTHER NORTH COUNTRY FORD, 10401 WOODCREST DRIVE NW, COON RAPIDS, MN 55433, 612-424-7648) SCHEDULED AN APPOINTMENT TWICE; HOWEVER, WHEN THE CONTACT ATTEMPTED TO CONFIRM THE APPOINTMENTS, THEY WERE MOVED FURTHER BACK. THE LAST TIME THE CONTACT ATTEMPTED TO SCHEDULE AN APPOINTMENT, THE DEALER WAS UNABLE TO PROVIDE ANOTHER DATE FOR THE REPAIR BECAUSE THE MANUFACTURER WAS NOT PROVIDING PARTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. PARTS DISTRIBUTION DISCONNECT.

03/14/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG6BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PAUL MILLER FORD IN LEXINGTON, KENTUCKY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/14/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

MADE AN APPT FOR RECALL IN SANTA CLARA CA (FIRST AVAILABLE APPT THEY HAD WAS MARCH), ARRIVED, THEY SAID THEY DIDN'T HAVE PARTS (NO CALL TO CANCEL APPT, NO CALL TO FOLLOW UP AS REQUESTED) AND DIDN'T HAVE ANY INDICATION OF WHEN THEY WOULD GET MORE. CALLED ANOTHER LOCATION IN SUNNYVALE, CA, SAME ANSWER. NATIONWIDE SHORTAGE, NO NOTICE OF WHEN THEY WOULD HAVE MORE. TOLD THEY WOULD NOT CALL WHEN THEY ARRIVED, WOULD HAVE TO KEEP CALLING BACK. TOLD TO CALL FORD. MY ONLINE FORD OWNER ACCOUNT HAS RECALL DATE OF OCT 2016 BUT I JUST RECEIVED A NOTICE IN JAN 2018.1) WHY AM I JUST BEING NOTIFIED NOW IF THIS HAS BEEN ACTIVE FOR THE LAST YEAR AND A HALF? 2) UNACCEPTABLE FOR FORD TO BE OUT OF PARTS WITH NO DELIVERY DATE IN THE MIDDLE OF A RECALL.

03/13/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG5BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) OVER A YEAR AGO. THE DEALER (BOB POYNTER FORD, INC., 526 S JACKSON PARK DR, SEYMOUR, IN 47274, (812) 522-2040) SCHEDULED AN APPOINTMENT AND THEN CALLED THE CONTACT BACK TO INDICATE THAT THE PART WAS NOT AVAILABLE. THE DEALER MADE NO MENTION OF ANY NATIONAL BACKORDER OR LIMITED SUPPLY OF PARTS. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/12/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG5BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALERS (FORD OF BRANFORD, 301 E MAIN ST, BRANFORD, CT 06405, (203) 488-8321) AND (BOB THOMAS FORD INC, 2215 DIXWELL AVE, HAMDEN, CT 06514, (203) 281-7500) WERE UNABLE TO VERIFY WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/12/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG1BK******
Summary

NHTSA RECALL NUMBER16V777. FORD DEALERSHIPS IN AND AROUND RACINE AND MILWAUKEE WISCONSIN DO NOT CARRY PARTS TO FIX DESPITE RECALL NOTICE.

03/12/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG7BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE PART HAD BEEN UNAVAILABLE FOR AN EXTENDED PERIOD OF TIME FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE DEALER (HAGEN FORD, INC, 3980 N EUCLID AVE, BAY CITY, MI 48706, (989) 684-4600) WAS UNABLE TO VERIFY WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT NOTICED STRONG FUEL FUMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

03/12/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG0BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEWIS FORD IN FAYETTEVILLE, KENTUCKY) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/11/2018
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 03/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG7BK******
Summary

BEGINNING FEBRUARY 16, 2018 I BEGAN EXPERIENCING VIBRATION AND BOUNCING OF STEERING WHEEL EVEN WHEN THE VEHICLE WAS PARKED. I ADDITION TO STEERING CONCERN - ELECTRICAL SYSTEM APPEARS TO BE SHORTING OUT AFFECTING THE DASH ELECTRONICS SUCH AS INDICATOR LIGHTS ON DASH, RADIO OPERATION AND DOOR LOCKS. THE STEERING MALFUNCTION BECAME STEADILY WORSE TO THE POINT THAT IN EARLY MARCH 2018 I BEGAN INQUIRING ON VEHICLE RECALLS. IN SPEAKING TO FORD WAS ADVISED THAT A STEERING UNIT RECALL WAS ISSUED BUT MY VEHICLE WAS NOT LISTED. FURTHER COMMUNICATION WITH FORD IDENTIFIED THE POSSIBILITY THAT A CLERICAL ERROR OCCURRED WHICH FAILED TO INCLUDE MY VIN TO THE RECALL AS MY VEHICLE STICKER DID NOT IDENTIFY THE DATE OF MANUFACTURE ONLY THE MONTH AND YEAR. MORE TELEPHONE CALLS WITH FORD IDENTIFIED MY 2011 FORD ESCAPE AS BEING MANUFACTURED ON 09/09/2010 AND WAS INCLUDED IN THE RECALL. CONVERSATIONS SINCE 2/16/18 YIELDED THAT MOJAVE AUTO GROUP PERFORMED A SOFTWARE RESET IN DECEMBER 2014 RATHER THAN REPLACEMENT OF THE STEERING UNIT. WHEN I BEGAN SPEAKING WITH FORD AND NHTSA THE VEHICLE WAS STILL OPERATIONAL. ON 3/6/18 MOJAVE AUTO GROUP HAS INSPECTED MY VEHICLE AND WRITTEN UP THE POWER ASSIST FAILURE AND FOUND THE STEERING COLUMN BAD AND NEEDING REPLACEMENT. INFORMATION ON MY VEHICLE HAS BEEN DOCUMENTED WITHIN THE MOJAVE AUTO GROUP SYSTEM UNDER SO#605329

03/08/2018
Components: ENGINE
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C77BK******
Summary

LOUD CLICKING NOISE. LOUDER WITH TIME. MECHANIC STATES CRACK BETWEEN CYLINDERS. MOTOR HAS TO BE REPLACED.

03/07/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG0BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIDWAY FORD IN HURRICANE, WEST VIRGINIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/05/2018
Components: ENGINE
Incident Date: 09/23/2017
Crash: No
Fire: No
Summary

I DON'T REMEMBER EXACTLY WHEN THE PROBLEM ACCURED, JUST ONE DAY THE CHECK ENGINE LIGHT CAME ON. TOOK IT TO A MECHANIC AND THEY SAID IT MIGHT BE THE FUEL FLAP. AS TIME WENT ON NOTHING SEEMED TO NOT BE WORKING. TOOK IT TO A MECHANIC TODAY AND TURNS OUT THE ENGINE MOUNTING BRACKET IS CRACKED. CALL FORD AND TEY WANT ME TO PAY OUT OF POCKET. PROBLEM IS THIS IS A MANUFACTURER PROBLEM NOT SOMETHING I HAVE DONE. NOTLIKE THEYVE EVER HONORED A WARRENTY IN THE PAST WITH ME ANY WAY. TO THEM ITS ALWAYS USER ERROR EVEN WHEN THE VEHICLE IS MORE DAMAGED THAN I LEFT IT WITH THEM.

03/05/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG9BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM) WAS RECEIVED IN FEBRUARY OF 2018. THE NOTICE INDICATED THAT THE PARTS WERE AVAILABLE. AFTER CONTACTING THE LOCAL DEALER (DAVE ST. CLAIR FORD IN ST. LOUIS, MO) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR THE PARTS TO ARRIVE COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/01/2018
Components: FUEL SYSTEM, GASOLINE
Incident Date: 12/16/2017
Crash: No
Fire: No
Summary

2011 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO A CRACKED FUEL DELIVERY MODULE. *LD THE CONSUMER STATED THE PARTS WERE NOT YET AVAILABLE TO COMPLETE THE RECALL. *JS

02/27/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG7BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. AFTER PARKING THE VEHICLE, IT WAS DISCOVERED THAT FUEL WAS LEAKING FROM THE FUEL TANK. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT LATER RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM; GASOLINE), WHICH INDICATED THAT PARTS WERE NOT AVAILABLE. AFTER NOTIFYING THE MANUFACTURER, THE CONTACT WAS INSTRUCTED TO TAKE THE VEHICLE TO THE LOCAL DEALER (CORTESE FORD, 2500 W. HENRIETTA RD, ROCHESTER, NY). THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE WOULD BE INSPECTED FIRST. AFTERWARDS, A DECISION WOULD BE MADE AS TO WHETHER THE PARTS WOULD BE ORDERED AND SHIPPED FROM THE MANUFACTURER, EVEN THOUGH THE RECALL NOTICE INDICATED THAT THE DEALER WOULD REPLACE THE FUEL DELIVERY MODULE FLANGE. THE FAILURE MILEAGE WAS 120,000.

02/23/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG0BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT EXPERIENCED A FAILURE WITH THE FUEL DELIVERY MODULE FLANGE. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD LEAD TO A CRACK IN THE FUEL LINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED CROSSROADS FORD CARY (2333 WALNUT ST, CARY, NC 27518, (877) 280-8932) AND WAS INFORMED THAT PARTS WOULD BE AVAILABLE IN THE FUTURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000. PARTS DISTRIBUTION DISCONNECT.

02/23/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG7BK******
Summary

THE RECALL ORIGINATED IN 10/24/2016. TOOK MY CAR TO THE DEALERSHIP IN TARPON SPRINGS FLORIDA, THEY CLAIMED THE PART WAS ON BACK ORDER. RECEIVED MULTIPLE LETTERS AND THE PART IS STILL NOT AVAILABLE. SPOKE WITH FORD TODAY AND THEY SAID THE PART WAS ON BACK ORDER. TWO YEARS?????

02/22/2018
Components: FUEL SYSTEM, GASOLINE
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG6BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE ODOR OF FUEL WAS PRESENT OUTSIDE THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT FUEL HAD LEAKED FROM WHERE THE FILLER HOSE CONNECTED TO THE FUEL TANK. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER (NEWINS FORD IN BAYSHORE, NEW YORK) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000. *TT *TR

02/22/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG2BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ANDERSON KOCH MOTORS IN NORTH BRANCH, MINNESOTA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

02/17/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG2BK******
Summary

FORD SENT A RECALL LETTER IN DECEMBER 2016 REPORTING A POSSIBLE CRACK IN THE FUEL SUPPLY PORT THAT COULD RESULT IN A FIRE. RECALL #16S41/NHTSA # 16V-777. I CONTACTED THE FORD DEALERSHIP REPEATEDLY OVER THE LAST YEAR AND HAVE BEEN TOLD THERE WERE NO PARTS TO FIX THE RECALL AND THEY WOULD NOTIFY WHEN PARTS BECAME AVAILABLE. NOW NEARLY 1 1/2 YEARS LATER, AFTER MULTIPLE CONTACTS, I'M TOLD THAT FORD STILL HAS NOT PROVIDED PARTS FOR THE FIX. FURTHER, CALLS TO THE DEALER AND TO FORD RESULT IN PROMISES BUT NO ACTION.

02/15/2018
Components: FUEL SYSTEM, GASOLINE
Incident Date: 12/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG0BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MULLINEX FORD OF KISSIMMEE (1810 IRLO BRONSON MEMORIAL HWY, KISSIMMEE, FL 34744) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT *TR

02/13/2018
Components: STEERING
Incident Date: 02/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG7BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 80 MPH, THE VEHICLE SHOOK VIOLENTLY AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 120,000. *TT

02/05/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 01/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG0BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE THE CONTACT'S SON WAS DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND THE ABS AND STABILITY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN HOME. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO ANDY SHAW FORD (1231 E MAIN ST, SYLVA, NC 28779, (828) 586-0900) WHERE IT WAS DIAGNOSED THAT THE STEERING SENSOR AND COLUMN NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,349. *TT *TR

02/03/2018
Components: STEERING
Incident Date: 12/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG7BK******
Summary

POWER STEERING STOPPED FUNCTIONING WHILE TURNING AT SLOW SPEED ON CITY STREET. VEHICLE REVERTED TO MANUAL STEERING UNTIL THE VEHICLE WAS TURNED OFF AND THEN TURNED BACK ON AGAIN.

02/03/2018
Components: UNKNOWN OR OTHER
Incident Date: 08/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUOE79BK******
Summary

FAULTY EXHAUST SYSTEM, RUSTED LEAKING EXHAUST FUMES, NOT SURE HOW LONG WAS FAULTY BEFORE THE WHOLE SYSTEM BECAME TOTALLY NONFUNCTIONAL. HAVE CONTACTED FORD MOTOR COMPANY THEY AGREE THIS IS "NOT TYPICAL" OF THEIR PRODUCT BUT STATES NO RECALL.

02/03/2018
Components: STEERING
Incident Date: 02/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG7BK******
Summary

POWER STEERING STOPPED FUNCTIONING WHILE TURNING AT SLOW SPEED IN PARKING LOT. VEHICLE REVERTED TO MANUAL STEERING MODE UNTIL VEHICLE WAS TURNED OFF AND THEN TURNED BACK ON.

01/30/2018
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG9BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GEWEKE FORD IN YUBA CITY, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT SMELLED A FUEL ODOR IN THE CABIN OF THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT. *TT THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY GEWEKE FORD. *TR

01/26/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D7XBK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE FUELING THE VEHICLE, THE VENT VAPOR CANISTER VALVE WARNING INDICATOR ILLUMINATED. THE CONTACT THEN NOTICED THAT FUEL WAS LEAKING FROM THE VEHICLE ONTO THE GROUND. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. MIDLAND FORD LINCOLN INC (500 JOE MANN BLVD, MIDLAND, MI 48642, (989) 631-0040) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

01/25/2018
Components: STEERING
Incident Date: 01/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D74BK******
Summary

POWER STEERING HAS GONE OUT 3 TIMES IN THE PAST 4 DAYS. ALL AT LOW SPEEDS, LESS THAN 10 MPH. I KNOW THERE IS A RECALL FOR THE SAME ISSUE WITH OTHER FORD ESCAPES OF THE SAME YEAR BUT MY VEHICLES VIN IS NOT PART OF THAT RECALL. I AM ASKING TO BE INCLUDED.

01/18/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG7BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRANDON FORD LOCATED AT 9090 E ADAMO DR, TAMPA, FL 33619, (813) 246-3673, WAS CONTACTED AND IT WAS CONFIRMED THAT THE REMEDY PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/14/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG3BK******
Summary

CONTACTED FORD ABOUT OWNING THIS RECALLED VEHICLE OVER 14 MONTHS AGO AND SEVERAL TIMES SINCE THAT DATE...AN WAS TOLD THAT A YEAR LATER THE PART TO REPAIR WAS STILL UNAVAILABLE. I FEEL THAT THIS TYPE OF NEGLIGENCE AND THE SAFETY RISK THAT IT SUBJECTS ME AND MY FAMILY TO IS SERIOUSLY UNACCEPTABLE. IT SHOCKS ME THAT THE NHTSA HAS ALLOWED THIS TO CONTINUE FOR THIS LENGTH OF TIME .I WAS UNDER THE IMPRESSION THAT IT WAS YOUR RESPONSIBILITY TO MAINTAIN SAFETY FOR THE CONSUMER ...APPARENTLY THAT IS NOT THE CASE IN THIS INSTANCE.

01/11/2018
Components: VISIBILITY,VISIBILITY/WIPER
Incident Date: 12/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG9BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 60 MPH, THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

01/09/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/18/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (CAPITOL FORD, 919 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 426-8298) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 86,000.

12/29/2017
Components: UNKNOWN OR OTHER
Incident Date: 07/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG5BK******
Summary

I NOTICED SOME EXTREME FOGGING AND A STRANGE SMELL IN MY CAR. THE CAR HAD JUST TURNED OVER 75,000, AND WAS OUT OF WARRANTY. I TOOK IT TO MY MECHANIC WHO SAID THE HEATER COIL HAD GONE OUT. SO, HE DICONNECTED THE HEATER COIL. AFTER THAT, THE ENGINE FANS WERE RUNNING LOUDLY. ABOUT 2-3 MONTHS LATER, THE FAN ASSEMBY BROKE-A PIECE OF THE ASSEMBY CAME OFF. ALL THIS OCCURED WHILE DRIVING.

12/18/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG0BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ATCHLEY FORD OR WOODHOUSE FORD AT (402) 574-2600 (3633 N 72ND ST, OMAHA, NE 68134) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND THE CONTACT WAS INFORMED THAT SHE WOULD RECEIVE ANOTHER NOTICE ONCE PARTS BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/13/2017
Components: AIR BAGS
Incident Date: 12/12/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9EG4BK******
Summary

CAR WAS INVOLVED IN A SIDE IMPACT ACCIDENT AND THE SIDE AIRBAGS DID NOT DEPLOY.

12/12/2017
Components: STEERING
Incident Date: 12/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0E74BK******
Summary

LOST POWER STEERING -THE CAR HAS 41000 M I HAVE ONLY ONE HAND WITH THE LOSS OF POWER STEERING I WAS VERY CLOSE TO AN WRECK..HAD TO HAVE THE CAR TOWED..FORD SAID MY CAR DOES NOT QUALIFY FOR RECALL ..ESCAPES FROM 2008-2011 WERE RECALLED BUT MY CAR IS EXCLUDED???NO EXPLANATION...

12/11/2017
Components: STEERING
Incident Date: 11/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG8BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE REVERSING FROM THE DRIVEWAY, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (KEY SCALES FORD, 1719 CITRUS BLVD, LEESBURG, FL 34748) WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND THAT THE CONTACT HAD TO PAY FOR THE REPAIR. CASE NUMBER: [XXX] WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

12/07/2017
Components: UNKNOWN OR OTHER
Incident Date: 09/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D70BK******
Summary

AIR CONDITIONING UNIT BROKE AND LEAKED THROUGH THE FIREWALL CAUSING UNSAFE DRIVING CONDITIONTIONS WHEN RUNNING THE AIR UNIT AND DEFROST. 2008-2012 FORD ESCAPE EXPENSIVE RECEIVER DRIER FAILURES HTTPS://WWW.YOUTUBE.COM/WATCH?V=AFQH2B_OV6C&FEATURE=EM-SHARE_VIDEO_USER

12/03/2017
Components: SEATS
Incident Date: 10/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0E72BK******
Summary

TRYING TO MOVE THE ELECTRIC DRIVERS SEAT BACK IS STUCK IN THE FORWARD POSITION

12/03/2017
Components: STEERING,POWER TRAIN
Incident Date: 12/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG3BK******
Summary

LOST STEERING WHILE VEHICLE WAS IN MOTION ON A CITY STREET. POWER HAS CUT OUT ON MANY OCCASIONS

11/29/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG4BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE DEALER (AUTONATION FORD MEMPHIS, 2515 MT MORIAH RD, MEMPHIS, TN) STATED THAT THEY DID NOT HAVE TIME TO REMEDY THE FAILURE. ON TWO OTHER OCCASIONS, THE DEALER STATED THAT PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/25/2017
Components: STEERING
Incident Date: 11/25/2017
Crash: No
Fire: No
Summary

I AM HAVING THE SAME STEERING ISSUES AS DESCRIBED IN HUNDRED OF COMPLAINTS 2011 FORD ESCAPE OWNERS . THE POWER STEERING SEEMS TO QUIT AND LOCK-UP MAKING IT ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL THIS SEEMS TO BE A COMMON PROBLEM WITH THE 2011 FORD ESCAPE , SO MUCH SO THAT FORD HAS A ISSUED FACTORY RECALL FOR THIS VERY PROBLEM WITH THIS MODEL YEAR ESCAPE DISPLAY ALL THE EXACT SAME SYMPTOMS , YET ACCORDING TO FORD MY VEHICLE DON'T QUALIFY FOR THE RECALL . WHY DOES ONE MODEL NOT QUALIFY WHEN OTHER MODEL WITH THE SAME ISSUES ARE RECALLED ? SEEMINGLY , I AM NOT THE ONLY PERSON HAVING THIS PROBLEM.

11/23/2017
Components: STEERING
Incident Date: 01/20/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0D71BK******
Summary

I HAVE BEEN IN TWO MINOR ACCIDENTS AS A DIRECT RESULT OF THE POWER STEERING FAILING WHILE DRIVE. THE STEERING FAILS ONCE A DAY AND DOES SO, USUALLY WHEN MAKE A HARD OR SHARP TURN. ONCE, THE POWER STEERING DISENGAGED, REVERTING TO MANUEL, WHILE I WAS TRAVELING ON THE HIGHWAY AT 65 MPH! FORD REFUSED TO REPAIR THE DEFECTIVE STEALING AFTER MORE THAN 10 CONTACTS WITH THEIR CORPORATE OFFICE AND MULTIPLE FORD DEALERS. THEY REFERRED ME TO THEIR 'LEGAL DEPARTMENT' AND REFUSED TO REPLACE THE DEFECTIVE STEERING.

11/23/2017
Components: STEERING
Incident Date: 11/04/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0D71BK******
Summary

SHORTLY AFTER I BOUGHT THE CAR THE POWER STEERING STARTED TO RANDOMLY SHUT OFF WILL DRIVING, OFTEN WHILE DRIVING ON THE FREEWAY AT 65 MPH AND ON STREETS AT 35MPH. I HAVE BEEN IN 3 ACCIDENTS AS DIRECT RESULT, LUCKY NO ONE WAS I HIRED. WHEN IT HAPPENS THE STEERING MAKES A LOUD CLICK AND THEN YOU CAN'T MOVE THE STEERING WHEEL AT ALL. IF YOU TURN THE CAR OFF AND ON AGAIN, THAT SOMETIMES FIXES IT BUT OFTEN TIMES IT WILL IMMEDIATELY CLICK AGAIN AND THE STEERING WILL TURN OFF. FORD STAFF LAUGH SAYING THEY GET LOTS OF COMPLAINTS BUT SAY NOTHING IS BEING DONE AND GIVE ME A BILL FOR 1200 DOLLARS. I ALREADY SPENT 30K ON THE CAR AND I DO T HAVE ANY MORE MONEY TO GIVE FORD SO MY CAR IS WORTHLESS AND DANGEROUS TO DRIVE. SOMEONE WILL BE KILLED IN THIS CAR, IT REALLY IS DANGEROUS AND PEOPLE WILL DIE, THAT'S A GUARANTEE.

11/20/2017
Components: STEERING
Incident Date: 11/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EGXBK******
Summary

AS I'M DRIVING MY ESCAPE, THE POWER STEERING SUDDENLY STOPS WORKING AT RANDOM TIMES.

11/16/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG0BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOGGUS FORD IN HARLINGEN, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/11/2017
Components: STEERING
Incident Date: 11/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG1BK******
Summary

FAILURE OF POWER ASSIST SUDDENLY WITHOUT WARNING. FORTUNATELY, IT HAPPENED AT LOW SPEED AS EXITING A PARKING LOT. TOWED TO REPAIR SHOP (NON-FORD) . ERROR CODE B2778 INDICATED WITH REMEDY OF REPLACE STEERING COLUMN. APPEAR THAT THE SAFETY PROBLEM IDENTIFIED UNDER FORD RECALL 14S05 IS MORE WIDESPREAD THAN THE VEHICLES THE RECALL COVERED FORCING US TO PAY FOR THIS SAFETY FIX

11/10/2017
Components: STEERING
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG28K******
Summary

FOR SOME INARTICULATE REASON, MY 2011 FORD ESCAPE DOESN'T QUALIFY FOR THE POWER STEERING SHAFT TORQUE SENSOR RECALL - WTH??? I HAVE INTERMITTENT POWER STEERING. WHEN IT WORKS, THE STEERING WHEEL SHIMMIES AND SHAKES SO BADLY, I'M AFRAID TO DRIVE IT. SOMETIMES I HAVE TO TURN MY CAR ON & OFF 3 OR 4 TIMES TO GET THE POWER STEERING TO WORK.

11/09/2017
Components: STEERING
Incident Date: 11/09/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING FAILED. THE CONTACT HAD TO USE EXCESSIVE FORCE TO STEER THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

11/08/2017
Components: AIR BAGS
Incident Date: 11/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D70BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE POWER STEERING SUDDENLY FAILED. THE VEHICLE BECAME DIFFICULT TO MANEUVER AND THE CONTACT'S WIFE HAD TO HAVE THE CONTACT ASSIST WITH DRIVING THE VEHICLE. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CONTACT FOUND A RECALL REGARDING THE POWER STEERING, BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

11/08/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG4BK******
Summary

CALLED OLATHE FORD DEALERSHIP TO REPAIR RECALLED PARTS. I WAS INFORMED 'CHEAP' PARTS WERE NOT AVAILABLE AT THIS TIME, AND I WOULD BE REQUIRE THE 'EXPENSIVE' REPLACING OPTION OR WAIT UNTIL THE 'CHEAP' PART ARRIVED. I OPTED TO WAIT, AND THE FORD DEAL HAS SAID IT WOULD BE A FEW MONTHS,AND THEY WOULD CALL ME IT WHEN THEY WERE READY. IT HAS BEEN 9 MONTHS, AND THE RECALL HAS NOT BEEN REPAIRED.

11/07/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D70BK******
Summary

VEHICLE IS LEAKING GASOLINE FROM OR NEAR THE FUEL TANK. THE LEAK APPEARS TO BE LOCATED NEAR THE FUEL FILLER ASSEMBLY. THE LEAK PRODUCES STRONG ODOUR OF GASOLINE IN CABIN AND AROUND VEHICLE BOTH WHEN IN MOTION AND WHEN STOPPED. A LARGE WET STAIN UNDER THE TANK WAS VISIBLE AFTER THE VEHICLE WAS PARKED ON GRAVEL FOR ABOUT FIVE HOURS, WITH A STRONG ODOUR OF GASOLINE. (NOTE ON THE ATTACHED PHOTO OF THE FUEL TANK ID BADGE, SOME INFORMATION IS CUT OFF. ON THE LEFT THE SECOND FROM THE BOTTOM LINE READS "SHIFT 3". THE BOTTOM LINE READS "OCT 26 2010 10:45PM")

11/01/2017
Components: UNKNOWN OR OTHER
Incident Date: 10/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG2BK******
Summary

WHEN CLOSING THE REAR DOOR ON THE VEHICLE, THE BACK WINDOW JUST EXPLODED. SMALL PARTICLES OF GLASS FLEW IN ALL DIRECTIONS. THE WEATHER WAS SUNNY AND DRY AND THERE IS NO REASON FOR THIS WINDOW TO HAVE EXPLODED. I WAS NOT INJURED, BUT PICKED GLASS PARTICLES OUT OF MY CLOTHING. THE VEHICLE WAS PARKED IN A DEPARTMENT STORE PARKING LOT AND NOT YET OCCUPIED WHEN THIS HAPPENED.

10/29/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 1B3HB48A59D******
Summary

(FDM) FUEL DELIVERY MODULE RECALL, I HAVE NOT BEEN NOTIFIED THAT MY VEHICLE MAY HAVE THIS ISSUE, FORD NEEDS TO STEP UP TO THE PLATE AND NOTIFY CONSUMERS ASAP, PLEASE ASSIST IN WHAT ACTION I MAY NEED TO TAKE ON THIS.

10/29/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG9BK******
Summary

IN JULY 2016 I WAS EXPERIENCING A FUEL ODOR IN THE ESCAPE. I TOOK IT TO A MECHANIC ON JULY 20, 2016 AND HAD TO REPLACE THE FUEL PUMP AND FUEL PUMP GASKET. TOTAL COST FOR THOSE REPAIRS WA $643.44 (I HAVE THE RECEIPT). AM I ELIGIBLE FOR A REIMBURSEMENT?

10/27/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG7BK******
Summary

THIS IS REGARDING NHTSA RECALL NUMBER 16V777. IT HAS BEEN OVER A YEAR SINCE THIS DEFECT WAS POSTED AND I HAVE NOT RECEIVED ANY NOTIFICATION FROM FORD TO COME IN AND HAVE THE FUEL DELIVERY MODULE REPLACED.

10/26/2017
Components: STEERING
Incident Date: 10/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D75BK******
Summary

I AM HAVING THE SAME STEERING ISSUES AS DESCRIBED IN HUNDREDS OF COMPLAINTS BY OTHER 2011 FORD ESCAPE OWNERS. THE POWER STEERING SEEMS TO QUIT AND LOCK-UP MAKING IT ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL. THIS SEEMS TO BE A COMMON PROBLEM WITH THE 2011 FORD ESCAPES, SO MUCH SO THAT FORD HAS ISSUED A FACTORY RECALL FOR THIS VERY PROBLEM WITH THIS MODEL YEAR ESCAPES. MY VEHICLE (ALSO A 2011 FORD ESCAPE) DISPLAYS ALL THE EXACT SAME SYMPTOMS, YET ACCORDING TO FORD, MY VEHICLE DOESN'T QUALIFY FOR THE RECALL. WHY DOES ONE MODEL NOT QUALIFY WHEN OTHER MODELS WITH THE SAME ISSUES ARE RECALLED? SEEMINGLY, I AM NOT THE ONLY PERSON HAVING THIS PROBLEM.

10/25/2017
Components: VISIBILITY/WIPER
Incident Date: 10/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EGXBK******
Summary

THE REAR GLASS SHATTERED WHILE SITTING IN THE DRIVEWAY. THERE WAS NO EVIDENCE OF SOMETHING HITTING THE WINDSHIELD. IT APPEARS TO HAVE SPONTANEOUSLY SHATTERED. GLASS WAS STREWN TOWARD THE OUTSIDE THE VEHICLE TO IT'S DRIVERS SIDE. THIS WAS PROBABLY DUE TO THE RIGHT REAR HINGE THAT WAS EXTENDED AND PROTRUDING OUTSIDE OF THE WINDOW AREA. THIS MOTION PROBABLY CAUSED THE GLASS TO BE HURLED OUT AND TO THE LEFT OF THE VEHICLE.

10/19/2017
Components: STEERING
Incident Date: 10/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D79BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (MCCAFFERTY FORD, LANGHORNE, PA, 877-692-8282) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT DIAGNOSED OR REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

10/07/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/07/2017
Crash: No
Fire: No
Summary

I WAS DRIVING DOWN THE HIGHWAY CRUISING AT 80MPH WHEN ALL OF A SUDDEN THE GAS PEDAL STOPPED WORKING. THE CAR WAS STILL RUNNING BUT EVEN WHEN I WOULD PUT THE GAS PEDAL TO THE FLOOR IT WOULD NOT GIVE IT ANY ACCELERATION. A SMALL WRENCH SIGN POPPED UP ON THE DASH AND I PULLED OVER TO THE SIDE L. WHEN THE CAR WAS IN IDLE THE ENGINE WAS VERY SHAKY AND RPMS WERE GOING UP AND DOWN SO I SHUT THE ENGINE OFF. I SAT FOR ROUGHLY 5MINUTES AND THEN TRIED TO RESTART THE VEHICLE IT STARTED NO ISSUES. PUT THE CAR IN DRIVE AND THE GAS PEDAL WAS WORKING AGAIN NO ISSUES SO CONTINUED TO DINNER. ON THE WAY HOME TOOK 95 BUT WAS GOING 55-65 TAKING CAUTION IN CASE THE CAR STOPS WORKING AGAIN. TO NO SURPRISE IT DID SO I PULLED OVER SAT FOR 2 MINUTES AND RESTARTED WITH NO ISSUES AND FINISHED DRIVING HOME.

10/05/2017
Components: FUEL SYSTEM, GASOLINE
Incident Date: 12/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG6BK******
Summary

2011 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO DEFECTIVE FUEL SYSTEM. *LD THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL WERE UNAVAILABLE. UPDATED 10/05/2017*JS

10/02/2017
Components: STEERING
Incident Date: 08/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D7XBK******
Summary

THE ELECTRIC POWER STEERING ASSIST IS DEFECTIVE SO THAT WHEN I TURN THE WHEEL, THE CAR RUMBLES. THE ISSUE WAS DIAGNOSED BY A TRUSTED MECHANIC. THE DEFECT COULD RESULT IN REDUCED PRECISION IN STEERING THE CAR. THE STEERING MALFUNCTIONS AT LOW SPEEDS BELOW 40 MPH WHEN I AM TRYING TO PARK MY CAR OR TURN RIGHT ON A ROAD. THE ENTIRE CAR RUMBLES AND THE STEERING WHEEL SHAKES.

09/22/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2017
Crash: No
Fire: No
Summary

WHEN DRIVING MY 2011 FORD ESCAPE LIMITED, THE OPEN DOOR WARNING LIGHT, THE TPMS LIGHT, AND THE PARKING BRAKE LIGHT WILL COME ON. IN CONJUNCTION WITH THIS, THE A/C WILL BLOW WARM, THE TURN SIGNAL INDICATORS WON'T WORK, AND THE LIFT GATE WILL LOCK. IF I HIT THE TOP OF THE DASHBOARD, IT ALL RESETS. I TOOK IT TO THE AUTONATION FORD ON THE GULF FREEWAY IN HOUSTON. THEY SAID TO REPLACE THE INSTRUMENT CLUSTER AT A COST OF $1000. I HAVE VIEWED MULTIPLE VIDEOS ON YOUTUBE AND READ MANY POSTS ON THIS VERY SAME ISSUE. IN EVERY CASE, THE VEHICLE OWNER SAID THE INSTRUMENT CLUSTER REPLACEMENT FAILED TO CORRECT THE ISSUE. WHAT WAS FOUND TO BE TRUE IN MANY OF THEM WAS THE DISCOVERY OF COLD SOLDER JOINTS ON THE INSTRUMENT CLUSTER CIRCUIT BOARD. ONCE THIS WAS CORRECTED, THE VEHICLE RAN NORMALLY WITH A FULLY FUNCTIONAL INSTRUMENT CLUSTER. THE CONCLUSION TO BE DRAWN HERE IS THAT IT IS A MANUFACTURING DEFECT THAT NEEDS TO BE CORRECTED BY FORD. AS TO IT BEING A SAFETY ISSUE, SEVERAL OF THE POSTS STATED THAT THE ENTIRE CLUSTER FAILED SHUTTING THE VEHICLE OFF. I HAVE NOT EXPERIENCED THIS YET BUT FEAR, IF LEFT UNCORRECTED, THAT IT COULD LEAD TO THAT. THE KEY POINT IS THAT THIS IS HAPPENING ON HUNDREDS, IF NOT THOUSANDS, OF FORD VEHICLES INCLUDING NOT ONLY MY ESCAPE, BUT EXPLORERS, EXPEDITIONS, AND F150S. FORD SHOULD BE HELD ACCOUNTABLE FOR THIS GLARING DEFECT.

09/07/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG1BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PHIL LONG FORD OF MOTOR CITY (1212 MOTOR CITY DR, COLORADO SPRINGS, CO) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/28/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG1BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VALLEY FORD (LOCATED AT 910 SOUTH 1ST ST, YAKIMA, WA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/22/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG1BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN LOCAL FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/17*LJ UPDATED 10/30/2017*JS

08/21/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BURDOICK FORD LOCATED AT 3004 NEW YORK 49 CENTRAL SQUARE, NY 13036 315-668-7102). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/16/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EGXBK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO HENNESSY FORD (5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341) WHERE THEY CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/16/2017
Components: STEERING
Incident Date: 07/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG6BK******
Summary

AFTER A 2.5 HOUR OUT OF TOWN TRIP, ONCE I CAME INTO TOWN AND SLOWED DOWN TO THE SPEED LIMIT, THE STEERING WHEEL GOT VERY HARD AND I HAD A HARD TIME CONTROLLING THE VEHICLE AT LOW SPEEDS WHILE DRIVING ON CITY STREETS. BECAUSE THE STEERING WHEEL WAS HARD, MANEUVERING THE VEHICLE FOR TURNS OR CHANGING LANES WAS VERY DIFFICULT AND REQUIRE THE USE OF EXCESSIVE FORCE. AFTER REACHING MY DESTINATION I POWERED THE VEHICLE OFF; WHEN I POWERED IT BACK ON EVERYTHING WAS BACK TO NORMAL. THERE WERE NO SERVICE ENGINE LIGHTS THAT CAME ON TO INDICATE ANY PROBLEM OTHER THAN THE STEERING WHEEL GETTING VERY HARD AT LOW SPEED. I FOUND A RECALL ONLINE FOR 2011 FORD ESCAPES INVOLVING THE ELECTRONIC POWER STEERING BUT WHEN I PROVIDED MY VIN NUMBER TO THE DEALERSHIP THEY STATED THE RECALL DID NOT APPLY TO ME. I FEEL THAT THIS SAFETY RECALL DOES IN FACT APPLY TO MY VEHICLE BUT WAS OVERLOOKED FOR SOME REASON. RECALL NUMBER IS 14S05.

08/15/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG2BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) APPROXIMATELY EIGHT MONTHS AGO. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE THE VEHICLE WAS PARKED, A STRONG FUEL ODOR WAS DETECTED COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AUTONATION FORD VALENCIA (23920 CREEKSIDE RD, VALENCIA, CA 91355 (661) 382-4700) WHERE A FUEL LEAK WAS DISCOVERED. THE CONTACT WAS INFORMED BY THE DEALER THAT SHE WOULD HAVE TO PAY FOR DIAGNOSTIC TESTING AND FOR THE REPAIRS. THE CONTACT INFORMED THE DEALER THAT SHE HAD RECEIVED A RECALL NOTICE FOR A FUEL LEAK. THE DEALER REPLIED THAT THE LETTER WAS AN ADVANCE NOTICE AND THE RECALL HAD NOT BEEN ISSUED BY THE MANUFACTURER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/07/2017
Components: POWER TRAIN,ENGINE
Incident Date: 07/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG6BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE STARTING THE VEHICLE, THE ENGINE INDEPENDENTLY REVVED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (NORRIS FORD, 901 MERRITT BLVD, BALTIMORE, MD 21222) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND THE POWER TRAIN CONTROL MODULE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

08/07/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG1BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT NOTICED A FUEL ODOR WHENEVER THE FUEL TANK WAS FILLED. THE CONTACT CALLED THE JENSEN FORD DEALER AT 641-753-550 WHO INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE OVER A YEAR AGO AND INFORMED THE CONTACT THAT THE PARTS WOULD BE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/07/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG9BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT NOTICED AN ABNORMAL FUEL ODOR IN THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PUNDMANN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/05/2017
Components: STEERING,SUSPENSION,FUEL/PROPULSION SYSTEM
Incident Date: 08/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

RIGHT NOW THE FUEL POMP STOP WORKING AND THE CAR TURNS OFF AND THEN AFTER A WHILE TURNS ON AGAIN. IT WAS ON A LOCAL STREET.

08/03/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG8BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT HE SMELLED FUEL THROUGHOUT THE VEHICLE IMMEDIATELY AFTER FUELING. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 10/25/17 *BF UPDATED 10/27/14*JS

08/01/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG7BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COLLEY FORD 1945 AUTO CENTRE DR, GLENDORA, CA 91740 (909) 592-4131) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/28/2017
Components: AIR BAGS
Incident Date: 07/24/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9D79BK******
Summary

TL* THE CONTACT OWNED A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING OPERATED ON WET ROAD CONDITIONS, IT HYDROPLANED AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED OF THE FAILURE. THERE WERE NO INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS NOT PROVIDED. UPDATED 10/31/17*LJ UPDATED 10/31/2017*JS

07/28/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG4BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE JOE COOPER FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/28/2017
Components: UNKNOWN OR OTHER
Incident Date: 07/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0E73BK******
Summary

THE LINK BETWEEN THE GAS PETAL AND ENGINE SOMETIMES STOPS WORKING! UPON PULLING ONTO A FOUR LANE HIGHWAY, THERE WAS NO GAS FEED AND SO I DRIFTED ONTO THE SHOULDER, TURNED THE IGNITION OFF, STARTED IT BACK UP AND IT WAS OK AGAIN. UNTIL THE NEXT TIME IT HAPPENED AGAIN! THIS I S VERY DANGEROUS AND I SHOULD NOT HAVE TO PAY FOR THIS FIX! THE CAR HAS ONLY 31,000 MILES ON IT.

07/26/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG4BK******
Summary

MY ESCAPE HAS FORD RECALL #16S41 ON IT. I BEGAN TO SMELL A STRONG GASOLINE SMELL AROUND MY CAR. I TOOK IT INTO MY LOCAL DEALERSHIP FOR REPAIRS AND IT WAS DIAGNOSED WITH THE RECALL ISSUE. EVEN THOUGH THIS RECALL HAS BEEN IN PLACE SINCE NOV/DEC OF 2016 THERE IS STILL NO PART TO REPAIR IT 8 MONTHS LATER. THE DEALERSHIP SAID THEY WERE GOING TO REPLACE IT WITH A PART THAT HAS THE SAME DEFECT/RECALL. I DO NOT FEEL COMFORTABLE WITH THIS. THERE IS AN INCREASED RISK OF FIRE DUE TO FUEL LEAK. THIS TIME I COULD SMELL GAS. WILL I NEXT TIME? WHAT IF THE CAR HAD BEEN PARKED IN THE GARAGE WHERE FUMES COULD BUILD UP AND SOMETHING SPARKED AND OUR WHOLE HOUSE EXPLODED. I CANNOT CONTINUE TO PUT MYSELF, MY CHILDREN AND FRIENDS AND FAMILY (INCLUDING OTHER CHILDREN) IN MY CAR WHEN I DO NOT FEEL THAT IT IS SAFE AND FORD CANNOT CERTIFY THAT IT IS SAFE. THEY DO NOT HAVE A DATE FOR WHEN THE REPLACEMENT PART WILL BE AVAILABLE AND THEY REFUSE TO GIVE ME A RENTAL OR LOANER VEHICLE. THEY ARE REPORTING THAT THERE HAVE BEEN NO INJURIES OR FATALITIES TO DATE DUE TO THIS RECALL. ARE THEY WAITING FOR THAT TO HAPPEN BEFORE THEY PROTECT CONSUMERS? ARE THERE NOT LIMITS TO THE AMOUNT OF TIME THEY HAVE TO REMEDY AND DANGEROUS SAFETY RECALL? I ALSO FIND IT INTERESTING THAT THIS RECALL WENT INTO EFFECT IN DECEMBER OF 2016 WHICH IS PRETTY MUCH THE EXACT TIME THAT ALL OF THOSE VEHICLES 5 YEAR WARRANTIES WOULD BE EXPIRED. COINCIDENCE?

07/26/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C7XBK******
Summary

DEFECTIVE THROTTLE BODY. CAR DIED REPEATEDLY WHEN TRYING TO DRIVE. HAD TO HAVE CAR TOWED. FORD REFUSES TO REIMBURSE ME FOR TOWING AND I THINK THEY SHOULD DO SO.

07/19/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D78BK******
Summary

I WAS IN THE PROCESS OF TURNIG OFF OUR STREET AND DRIVING A SHORT DISTANE UP OUR DRIVEWAY TO PARK OUTSIDE OUR GARAGE WHEN MY VEHICLE LUNGED FORWARD INTO THE GARAGE DOING CONSIDERABLE DAMAGE TO THE CONTENTS AND STRUCTURE. I THEN BACKED THE VEHICLE OUT OF THE GARAGE TO AVOID FURTHER DAMAGE.SINCE I HAD THE DISTINCT IMPRESSION THAT THE ENGINE WAS OVERPOWERINHG THE BRAKES I DECIDED TO TURN THE IGNITION SWITCH OFF TO STOP THE VEHICLE. IT WAS THEN I DETERMINED THAT TONGUE OF THE BOAT TRAILER HAD SEVERED THE FILTER ON THE VEHICLE ENGINE SPURTING THE CONTENTS OF THE OIL SUMP ON THE DRIVEWAY AND THE TRAILER WAS IMPALED IN THE GRILL OF THE VEHICLE. IT WAS ALSO OBSERVED THAT THE TRAILER HAD PROPELLED THE HIGH PRESSURE WASHER STORED ALONGSIDE IT WHEN THE TRAILER WAS PULLED FROM THE GARAGE BY THE VEHICLE.07

07/13/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG5BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LUGOFF FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/13/2017
Components: STEERING
Incident Date: 01/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG4BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE STEERING WHEEL FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ROBBERSON FORD LOCATED AT: 2100 NE 3RD BEND OR 97701 541 382 4521, WHERE IT WAS DIAGNOSED THAT THE STEERING PUMP, STEERING COLUMN, AND STEERING ANGLE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 45,000.

07/11/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG2BK******
Summary

MANUFACTURER RECALL NUMBER16S41 NHTSA RECALL NUMBER16V777 SUMMARY ON CERTAIN VEHICLES, THE FUEL DELIVERY MODULE (FDM) MAY DEVELOP A CRACK IN THE VERTICAL PORTION OF THE FUEL SUPPLY PORT THAT COULD RESULT IN A FUEL LEAK. SAFETY RISK A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY INCREASE THE RISK OF A FIRE. MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, RECALL STATUS RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE HAVE NOT BEEN NOTIFIED BY MANUFACTURE. DEALERSHIP HAS NOT BEEN CONTACTED. CONSUMER CONCERN: VEHICLE FIRE.

07/10/2017
Components: STEERING
Incident Date: 02/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUOD78BK******
Summary

COMPLAINED ABOUT STEERING COLUMN FOR 2011 FORD ESCAPE . I KEEP TELL PAGE FORD IN AZ . ABOUT MY PROBLEM WITH STEEING COLUMN . THEY NOT WILL TO HELP THE CUSTOMER ABOUT THERE PROBLEM WITH VEHICLE . IT HARD TO DRIVER I KEPT TELL THEM IT HARD TO DRIVER .

07/10/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG0BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT).

07/05/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT: KOONS FORD, SECURITY BLVD, BATIMORE, MARYLAND, AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/29/17*LJ *CN THE CONSUMER STATED THE VEHICLE WAS TRADED IN.*JS

07/03/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG6BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM); HOWEVER, THE REMEDY PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/01/2017
Components: STEERING
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D73BK******
Summary

WHILE MAKING A TURN I LOST MY POWER STEERING CAUSING MY TO ALMOST HIT ANOTHER CAR HEAD ON. I WAS ABLE TO FORCE THE WHEEL TO TURN AND GET OFF THE ROAD. I TURNED THE CAR OFF AND WHEN I RESTARTED IT I WAS ABLE TO DRIVE WITH POWER STEERING AGAIN.

06/26/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 06/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG3BK******
Summary

DRIVING ON STREET AND ENGINE SHUT DOWN. RESTARTED ENGINE AND COULD NOT ACCELERATE TO MORE THAN 20 MPH. I PULLED OFF OF STREET AND SHUT ENGINE OFF FOR ABOUT A MINUTE. RESTARTED ENGINE AND EVERY THING WORKED FINE EXCEPT CHECK ENGINE LIGHT WAS ON AND CRUISE CONTROL WOULD NOT WORK.

06/21/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUOEGOBK******
Summary

SINCE I PURCHASED MY VEHICLE (ORIGINAL OWNER) IN FEBRUARY, 2005 I WOULD SMELL GAS FUMES WHEN I FILLED MY TANK WITH FUEL. STARTED NOT FILLING TANK ALL THE WAY TO AVOID FUEL ODOR IN MY VEHICLE. RECEIVED SAFETY RECALL NOTICE 6S41/NHTSA RECALL 16V-777 IN DECEMBER, 2016 FOR FUEL DELIVERY MODULE. CONTACTED AUTONATION FORD DEALERSHIP IN FRISCO, TX AND WAS TOLD PART WAS NOT AVAILABLE. CONTACTED THEM AGAIN IN APRIL AND THEN JUNE, 2017. WAS TOLD, "PART NOT AVAILABLE". I EXPLAINED I SMELL A FUEL ODOR IN MY VEHICLE & THE RECALL LETTER FROM FORD STATES IF YOUR CAR EXHIBITS SYMPTOMS OF FUEL ODOR THEN IMMEDIATELY CONTACT DEALERSHIP FOR A SERVICE APPOINTMENT FOR DIAGNOSIS AND REPAIR RELATING TO THIS SAFETY RECALL. WAS TOLD, "PART NOT AVAILABLE". NOTHING DEALERSHIP CAN DO. I CONTACTED FORD CUSTOMER RELATIONS (866) 436-7332 ON 6/16/17 AND WAS GIVEN CASE # 12533821 BY RALPH. ONCE AGAIN CONTACTED AUTONATION IN FRISCO & WAS TOLD THEY DO NOT HAVE THE PART, THEREFORE, NOTHING CAN BE DONE. CALLED FORD CUSTOMER RELATIONS AGAIN AND THEN JENNIFER SAID, "NOTHING CAN BE DONE AT THIS TIME". FUEL ODOR IS STILL THERE IF I FILL UP MY FUEL TANK. VERY CONCERNEDI HAVE A LEAK BUT HAVE NOT NOTICED ANYTHING UNDER MY CAR ON GROUND.

06/13/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG2BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EMITTED A FUEL ODOR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE BELL FORD DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/06/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG6BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE KOONS DEALER (1051 EAST BROAD STREET FALLS CHURCH, VA 22044) CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT TO CALL THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/06/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG0BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V777000 (FUEL/ PROPULSION SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER, SOUTHBAY FORD/LINCOLN IN HAWTHORNE, CALIFORNIA, CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

06/03/2017
Components: POWER TRAIN,ENGINE
Incident Date: 05/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG4BK******
Summary

THIS 2011 FORD ESCAPE IS MY SON'S CAR. WE BOUGHT THE CAR USED IN 2015. THE CAR CURRENTLY HAS 69,000 MILES. IN APRIL 2017 MY SON COMPLAINED OF THE CAR SURGING WHILE STOPPED AT A LIGHT. WE DROVE THE CAR THAT NIGHT AND COULD NOT GET IT TO DUPLICATE THIS ISSUE. A MONTH LATER HE CALLED ME AND STATED THE CAR SURGED AGAIN WHILE STOPPED IN A TURN LANE. HE MADE IT TO A SIDE STREET BUT WITHIN 50 YARDS THE CAR CAME TO A SCREECHING STOP. THE CAR WOULD NOT MOVE. ENDED UP WITH A SEIZED TRANSMISSION. WE REPLACED THE TRANSMISSION IN MAY 2017. WITHIN A WEEK THE CAR IS NOW BECOMING UNRESPONSIVE AND STILL SURGING WHILE STOPPED. HE HAS TO TURN THE CAR OFF AND BACK ON TO GAIN CONTROL OF THE CAR AGAIN. WHEN STOPPED THE CAR ENGINE IS SHUTTING DOWN. TODAY THE VEHICLE SURGED FORWARD WHILE AT A STOP. TODAY I RESEARCHED THIS PROBLEM ONLINE AND CAME ACROSS THE ELECTRONIC THROTTLE BODY ISSUE IN FORD ESCAPES INCLUDING THE 2011 MODEL. I FEEL THAT THIS ETB ISSUE WAS THE DIRECT CAUSE OF THE SEIZURE OF THE TRANSMISSION ON THIS CAR. I SPENT $2500 ON A NEW TRANSMISSION AND STILL HAVE AN ISSUE WITH THE CAR ACTING THE SAME WAS AS BEFORE. THIS IS A VERY DANGEROUS MALFUNCTION ON A CAR DRIVEN BY AN 18 YEAR OLD. HE COULD HAVE EASILY SURGED INTO ANOTHER CAR OR PEDESTRIAN. A RECALL WAS THE ONLY SOLUTION THE NHTSA SHOULD HAVE ACCEPTED FROM FORD ON THIS ISSUE. I WOULD LIKE TO BE REIMBURSED THE $2500 FOR THE NEW TRANSMISSION THAT THIS FAULTY PART HAS CAUSED.

05/30/2017
Components: ENGINE
Incident Date: 05/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG6BK******
Summary

WAS DRIVING VEHICLE ON EXIT RAMP FROM HIGHWAY TRAVELING AROUND 45 MPH WHEN ENGINE AND POWER SHUT OFF. I WAS ABLE TO STEER AND STOP THE CAR (POWER STEERING HAD SHUT OFF). RADIO REMAINED ON, BUT DASHBOARD DISPLAY WAS OFF. ONCE CAR WAS STOPPED, CAR RESTARTED IMMEDIATELY. SEVERAL SIMILAR REPORTS ABOUT FORD ESCAPES WITH THIS PROBLEM JUST WITHIN THE PAST FEW MONTH. VERY DANGEROUS PROBLEM AS NO WARNING LIGHTS AND AT HIGH SPEED. COULD BE RELATED TO ONGOING NHTSA INVESTIGATION (DP15-001) OPEN SINCE 2015 WITH NO RESOLUTION. NO PREVIOUS HISTORY OF PROBLEMS AND CAR WAS SERVICED LESS THAN ONE MONTH AGO.

05/22/2017
Components: POWER TRAIN
Incident Date: 05/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG4BK******
Summary

WHILE DRIVING AT ABOUT 30 MPH, MY CAR JUST LOST POWER AND BEGAN COASTING. THE ONLY LIGHTS OR INDICATORS ON THE DASH WAS THE WRENCH SYMBOL. THE CAR WOULD START UP AGAIN AND RUN BUT IT REPEATED THE LOSS OF POWER SEVERAL TIMES...AT ANY SPEED, AT ANY TIME! (25-65MPH) TWICE ON THE HIGHWAY IN FAST TRAFFIC! WENT TO THE FORD DEALER BY ME AND THEY REPAIRED THE THROTTLE CONTROL/POWER TRAIN MODULE AT NO COST TO ME. APPARENTLY A RECALL WAS IN PLACE. THIS WAS A PARTICULAR PROBLEM WITH MANY FORD VEHICLES I FOUND OUT WHILE DOING RESEARCH! THIS WAS IN SEPT/OCT OF 2015 AND TODAY IT HAS HAPPENED TO ME AGAIN...TWICE IN ONE HOUR. (MAY 22, 2017) MY 2011 FORD ESCAPE V6 IS NOW BACK AT THE SAME DEALER. I AM BEING TOLD THAT I WILL HAVE TO PAY FOR ALL DIAGNOSTIC CHECKS AND THE LABOR AND PARTS. I SHOULD NOT HAVE TO BE DEALING WITH THIS SAME EXACT ISSUE ONLY 19 MONTHS LATER. I WAS TOLD THAT THE DEALERSHIP WAS BOOKED SOLID FOR TWO DAYS AND THEY COULD GET ME IN ON THE THIRD DAY. I AM SINGLE AND ON PARTIAL DISABILITY AND CANNOT AFFORD A HUGE BILL FOR THE CAR OR TO MISS WORK. CERTAINLY NOT WITH SOMETHING THAT I DID NOT CAUSE. THIS IS THE SECOND TIME WITH THE EXACT SAME ISSUE! I HAVE ALL OF THE NECESSARY MAINTENANCE DONE ON MY VEHICLE AND TAKE EXCELLENT CARE OF IT. IF NEED BE, THE DEALER HAS ALL OF MY ORIGINAL INFORMATION ON THE WORK AND REPAIRS AND THEY HAVE MY VEHICLE NOW AND I AM HOPING THAT THEY WILL GET TO LOOK AT IT TODAY. THEY SAID THAT I COULD RENT A CAR TOO! ONLY $30 A DAY! NOT! PLEASE HELP! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

05/16/2017
Components: POWER TRAIN
Incident Date: 05/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG5BK******
Summary

I WAS DRIVING 50 MPH AND THE CAR STALLED WITH NOT WARNING. THE "WRENCH LIGHT" OR THROTTLE BODY/POWERTRAIN LIGHT CAME ON. I COASTED TO A PERSON'S DRIVEWAY AS THERE WAS NO SHOULDER TO PULL OFF TO. I TURNED OFF THE CAR AND TURNED IT BACK ON. ALL LIGHTS TURNED OFF AND CAR RAN FINE. MECHANICS CAN'T FIND PROBLEM OR ERROR CODE AND I'M SCARED TO DRIVE MY NEW VEHICLE.

05/16/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 05/02/2017
Crash: No
Fire: No
Summary

THE THROTTLE BODY OF MY FORD ESCAPE 2011 SEEMS TO BE MALFUNCTIONING, SINCE IT HAS A DRIVE BY WIRE SYSTEM, I WANT TO COMPLAIN ABOUT THE DEFECTS FORD CARS HAVE BEEN HAVING SURROUNDING ITS THROTTLE FUNCTIONALITY. WHENEVER I AM ACCELERATING FROM A STOP LIGHT OR ON THE HIGHWAY, THE CAR JUMPS FORWARD AND STARTS TO SHAKE, AND THEN SIMPLY DOES NOT ACCELERATE. IT HAPPENS SPORADICALLY, AND AFTER AN INSPECTION FROM A MECHANIC, IT'S SHOWING THAT THE THROTTLE BODY IS MALFUNCTIONING, AND THE CODES SHOWING THAT IT IS SIMULTANEOUSLY OPEN AND CLOSED. IT IS AN ISSUE THAT FORD VEHICLES UP TO 2012 SEEMED TO HAVE BEEN GETTING. I HAVE EXPERIENCED THIS ISSUE SINCE 50,000 MILES ON THE CAR OF 2 YEARS AGO, AND IT'S BEEN HAPPENING SPORADICALLY, MAYBE ONCE A MONTH, OR ONCE EVERY 10 MINUTES.

05/14/2017
Components: SERVICE BRAKES
Incident Date: 04/12/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9EG4BK******
Summary

WE HAVE EXPERIENCED SIMULTANEOUS DEPRESSION OF THE VEHICLE BRAKES AND ACCELERATOR PEDALS RESULTING IN THE CAR LURCHING FORWARD OR BACKWARDS UNCONTROLLABLY DEPENDING ON WHETHER TRAVELING FROM STATIONARY IN REVERSE OR GOING FORWARD. MOST RECENTLY, THIS DEFECT HAS RESULTED IN A TOTAL RIGHT -OFF OF OUR VEHICLE WHEN THE CAR REVERSED INTO A BRICK WALL AS WE WERE BACKING UP SLOWLY FROM A COMPLETE STANDSTILL. LUCKILY, NO INJURY WAS SUSTAINED TO PASSENGERS OR OTHER BY STANDERS BUT IT MOST CERTAINLY COULD HAVE RESULTED IN THE DEATH OF A PASSER BY.

05/08/2017
Components: FUEL SYSTEM, GASOLINE
Incident Date: 12/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG8BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER INFORMED THE CONTACT THAT THE PARTS WOULD BE AVAILABLE IN NOVEMBER OF 2017. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/08/2017
Components: ENGINE
Incident Date: 05/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG7BK******
Summary

STARTED CAR UP IN DRIVEWAY AND ENGINE REVIVED (RPM'S WENT WAY UP) JUST FOR A FEW SECONDS. DROVE TO DESTINATION PULLED INTO PARKING STALL AS I APPLIED THE BRAKES, THE ENGINE REVIVED UP AGAIN AND I WAS UNABLE TO STOP, EVEN WHILE APPLYING THE BRAKES, THE VEHICLE LUNGED FORWARD OVER THE PARKING BLOCK. THE VEHICLE THEN STOPPED JUST SHORT OF HITTING A TREE.

05/08/2017
Components: POWER TRAIN
Incident Date: 05/07/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE ACCELERATING FROM A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE CONTACT HEARD AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WERE METAL FRAGMENTS IN THE FLUID IN THE TRANSFER CASE. THE CONTACT WAS INFORMED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS12279241. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. THE VIN WAS NOT AVAILABLE.

05/03/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG7BK******
Summary

LOSING POWER AND RPM INTERMITTANTLY, CHECK ENGINE LIGHT COMES ON, BUT RESETS AFTER ENGINE IS SHUT OFF - THROTTLE BODY ISSUE, BUT THE VIN IS NOT UNDER THE CURRENT RECALL

04/28/2017
Components: ENGINE
Incident Date: 04/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG8BK******
Summary

WHEN SLOWING DOWN, VEHICLE LOSES POWER AND COMES TO A STOP. THE ONLY WAY TO RESTORE POWER IS TO TURN THE VEHICLE OFF AND RESTART. THIS HAS ALMOST CAUSED ME TO GET HIT SEVERAL TIMES. ALTHOUGH IT OCCURRED RARELY AT FIRST, NOW IT IS OFTEN . I SAW THE THROTTLE BODY RECALL ON THIS MODEL AND IT DESCRIBES THE PROBLEM. HOWEVER, THE RECALL IS EXPIRED. THIS IS VERY UNSAFE AND UNSATISFACTORY. PROGRAM 13B17.

04/28/2017
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 04/28/2017
Crash: No
Fire: No
Summary

WHILE DRIVING THE BATTERY LIGHT CAME ON, POWER STEERING WENT OUT, THEN ALL POWER TO DASH WENT OUT, PULLED OVER AND COULDN'T ROLL UP THE WINDOWS, NO POWER AT ALL, LET IT SIT FOR A MINUTE AND WAS THEN ABLE TO ROLL UP THE WINDOWS.

04/24/2017
Components: STEERING
Incident Date: 04/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG2BK******
Summary

CAR HAS ONLY 22,000 MILES, DRIVING ON THE FREEWAY ABOUT 60 MILES PER HOUR, AND HEARD A LOUD CLICK SOUND AND THE POWER STEERING WENT OUT.

04/18/2017
Components: ELECTRICAL SYSTEM
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C75BK******
Summary

ALL LIGHTS ON INSTRUMENT CLUSTER COME ON RANDOMLY, GAUGES GO TO ZERO. WILL REMAIN IN THIS CONDITION UNTIL CAR IS SHUT OFF. AT TIMES CAR WILL NOT RESTART WITHOUT BANGING ON THE DASH. CAR DOES NOT HAVE TO BE IN MOTION FOR THIS TO HAPPEN BUT MOST FREQUENTLY IT IS. A NEW IGNITION SWITCH DID NOT SOLVE PROBLEM. A CHECK ON THE INTERNET SEEMS TO INDICATE THIS IS A COMMON PROBLEM WITH THIS MODEL CAR. THIS IS AN ONGOING PROBLEM.

04/13/2017
Components: STEERING
Incident Date: 11/23/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0D71BK******
Summary

I GOT INTO A CAR ACCIDENT WHEN DRIVING. A CAR SWERVED INTO MY LANE AND THE POWER STEALING GAVE OUT AS I ATTEMPT TO SWERVE INTO ANOTHER LANE FOR SAFETY TO GET OUT OF THE WAY. DEFECTIVE POWER STEERING CAYS ED ACCIDENT AND INJURY. FRAUDULENT CONCEALMENT OF DEFECTS (FORD JUNK CARS RIP OFF ) WENT TO FORD IN NOVEMBER 2016 ABOUT POWER STEARING AFTER THEY REPORTED NUMEROUS TIMES THEIR WAS NOTHING WRONG WITH THE STEERING. THEY FINALLY TOLD ME, AFTER THE STEERING COMPLETELY STOPPED WORKING, THAT THEY ALREADY FIXED THE POWER STEERING IN A PREVIOUS RECALL. LIARS!!!! I HAVE THE RECEIPT FROM THE PREVIOUS VISIT AND NO POWER STEERING WAS FIXED. SAME OLD PART IS IN CAR. AND NOW I HAVE TO PAY$1200 DOLLARS! I CALLED FORD AND THEY SAY THE RECALL EXPIRED AND I NEVER BROUGHT MY CAR IN... IF THAT'S SO WHY DO I HAVE SERVICE RECIEPT. LIARS!

04/03/2017
Components: ENGINE
Incident Date: 03/31/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1FMCU0EG0BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE STATIONARY, THE VEHICLE CAUGHT FIRE TWICE WITHOUT WARNING. THE CONTACT EXTINGUISHED THE FIRST FIRE WITH A GARDEN HOSE. THE SECOND FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE FIRE ORIGINATED FROM THE ENGINE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 55,000.

04/03/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/31/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1FMCU0EG0BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT'S DAUGHTER OBSERVED THAT THE VEHICLE WAS ON FIRE. A POLICE AND A FIRE REPORT WERE FILED. THE CONTACT'S HUSBAND EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER BEFORE THE FIRE DEPARTMENT ARRIVED. THERE WERE NO INJURIES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL/PROPULSION SYSTEM); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DESTROYED. THE FAILURE MILEAGE WAS 65,000.

04/03/2017
Components: ELECTRICAL SYSTEM,STRUCTURE,ENGINE
Incident Date: 03/31/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1FMCUDEG0BK******
Summary

IGNITION AND ELECTRICAL SYSTEM, FUSES,ETC FAILURE RESULTED IN TWO SPONTANEOUS FIRES WHILE THE CAR WAS PARKED, DESTROYING THE CAR'S ABILITY TO FUNCTION. LEAWOOD, KS. POLICE DEPARTMENT HAS PHOTOGRAPHED THE ENGINE COMPARTMENT AND FILED A POLICE REPORT

04/03/2017
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 12/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D77BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT NOTICED STREAKS RUNNING DOWN THE VEHICLE'S GLASS. ALSO, THE HINGES FOR THE GLASS ON THE LIFTGATE EXPERIENCED PREMATURE CORROSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

04/01/2017
Components: SERVICE BRAKES
Incident Date: 03/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG2BK******
Summary

BRAKES FAIL WHEN CAR IS IN REVERSE. PEDAL BECOMES VERY HARD, DOES NOT DEPRESS, AND CAR DOES NOT STOP. HAS NEVER HAPPENED WHEN DRIVING FORWARD. CONSISTENTLY HAPPENS, DAILY, ON THE FIRST APPLICATION OF BRAKES IN REVERSE.

03/31/2017
Components: STEERING
Incident Date: 03/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D72BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 5 MPH, THE POWER STEERING BECAME DIFFICULT TO TURN AND THE TRACTION CONTROL INDICATOR ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 86,662. *LN *AS

03/29/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D75BK******
Summary

THE CAR WAS IN GARAGE FOR 2 DAYS, I DROVE IT APP. 9 MILES TO THE STORE AND BACK ONLY. THE SMELL OF GAS WAS STRONG LATER THAT NIGHT IN THE GARAGE. IT APPEARS THE GAS TANK IS LEAKING... POSSIBLE WITH THE FDM. I DID NOT RECEIVE LETTER FOR RECALL 16V777000, BUT SOUNDS THE SAME. WILL SEE WHAT THE JAX, FL DEALER SAYS.

03/23/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG7BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/14/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG9BK******
Summary

SAFETY RECALL NOTICE 16S41 / NHTSA RECALL 16V-777. RECEIVED A RECALL NOTICE 3 MONTHS AGO (FAULTY FUEL DELIVERY MODULE IN THE FUEL SUPPLY PORT THAT MAY DEVELOP A CRACK/LEAK) AND NOTICE THAT FMC IS WORKING ON A REMEDY TO FIX THE PROBLEM. HAVE YET TO RECEIVE FOLLOW UP NOTIFICATION TO HAVE REPAIR PARTS INSTALLED. TOLD BY FORD DEALERSHIP THAT THERE IS NO REMEDY YET BY FMC. ALTHOUGH MY VEHICLE DOES NOT APPEAR TO SHOW SIGNS OF FUEL LEAKAGE AT THIS POINT, I REMAIN CONCERNED THAT A LEAK MAY OCCUR AND GO UNDETECTED BEFORE A POTENTIAL TRAGEDY OCCURS.

03/08/2017
Components: STEERING
Incident Date: 02/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG7BK******
Summary

WHEN DRIVING IN A LOW SPEED IN A CITY STREET, ALL OF A SUDDEN THE STEERING WHEEL WON'T STEER IT FELT SO HARD THAT I HAD TO STOP ON THE SIDE OF THE ROAD TO PREVENT TO GET INTO ACCIDENT. I CHECKED ONLINE IF THERE'S ISSUE OR RECALL ON THIS VEHICLE. THERE'S A RECALL FOR THIS ISSUE BUT WHEN THEY TYPE THE VIN # IT'S NOT INCLUDED AND DEALERSHIP SAID IT WILL COST $2,000 TO FIX IT.NOT SURE WHY THIS IS NOT INCLUDED FOR RECALL...

03/02/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG8BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE PARKED, THERE WAS A STRONG FUEL ODOR COMING FROM THE VEHICLE AND FUEL WAS LEAKING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER THE TECHNICIAN STATED THAT THEY CLEANED THE VAPOR VALVE, BUT THE ODOR WAS STILL PRESENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM,GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/28/17*LJ THE CONSUMER STATED THE VEHICLE WAS TRADED IN. UPDATED 11/1/2017*JS

02/28/2017
Components: ENGINE
Incident Date: 01/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0E72BK******
Summary

"ENGINE RECALL" I HAVE A 2011 FORD ESCAPE & AFTER 7 MONTHS OF OWNING THIS VEHICLE I WAS TOLD THAT I NEED A NEW ENGINE. I WAS HEADED HOME FROM WORK ON I95 THEN THE ENGINE LIGHT CAME ON. THE NEXT MORNING I GOT UP TO GO TO WORK AND THE ESCAPE WOULD NOT CRANK UP AT ALL IT DID NOT MOVE. FROM THE TIME I HAD THIS VEHICLE IT WOULD NOT START ON SOME DAYS SO IT WAS NO GOOD WHEN I BOUGHT IT. IT ONLY HAS 65000 MILES ON IT. THE CAMSHAFT & CRANKSHAFT NEEDS TO BE REPLACED THERE SHOULD BE A RECALL ON THAT PART OF THIS VEHICLE. I DROVE IT FOR 7 MONTHS & THERE WAS DAYS IT DIDN'T WANT TO START. I WASTED MY HARD EARNED CASH ON THIS PIECE OF JUNK AND NOW I DONT HAVE A CAR TO RIDE TO WORK. FORD NEED TO RECALL THIS ISSUE.

02/22/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG1BK******
Summary

I WAS DRIVING APPROXIMATELY 70 MPH ON AN INTERSTATE, AND MY CAR SUDDENLY LOST ANY ABILITY TO ACCELERATE. WE MANAGED TO MANEUVER TO THE SHOULDER, STOP THE CAR, RESTART IT AND EVERYTHING SEEMED FINE. THIS HAD HAPPENED 1+ YEARS PREVIOUSLY, AND WE DISCOVERED FORD HAD ISSUED AN EXTENDED WARRANTY ON THE THROTTLE BODY. WE TOOK IT TO THE DEALER, THE THROTTLE BODY WAS FOUND TO BE FAULTY, AND IT WAS REPLACED UNDER THAT WARRANTY. HOWEVER, NOW IT HAS HAPPENED AGAIN, ONLY THIS TIME I PAID TO HAVE THE SAME THROTTLE BODY REPLACED AS IT IS NO LONGER COVERED UNDER A WARRANTY. I AM WORRIED THAT THIS WILL KEEP HAPPENING, IE. RANDOMLY I WILL NO LONGER HAVE THE ABILITY TO ACCELERATE THE VEHICLE WHILE DRIVING AT A HIGH SPEED AND POTENTIAL IN HIGH TRAFFIC. ITS TERRIFYING TO LOSE THAT KIND OF CONTROL. I BELIEVE A PREVIOUS INVESTIGATION HAD BEEN OPENED FOR THIS ISSUE, THUS THE EXTENDED WARRANTY PROGRAM. BUT CLEARLY FORD HAS NOT ADDRESSED THIS ISSUE IF IT CAN CONTINUE TO HAPPEN.

02/16/2017
Components: STEERING
Incident Date: 01/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0E75BK******
Summary

DRIVING AND POWER STEERING DID NOT WORK. IT WAS VERY HARD TO STEER CAR TO STOP. WHEN I TURNED OF IGNITION AND RESTART VEHICLE THE POWER ASSIST WORKS FOR A WHILE. THERE WAS A RECALL ON APPROX 1.3 MILLION VEHICLES. MY VIN # IS NOT INCLUDED......?? DOESN'T MAKE SENSE.

02/14/2017
Components: STEERING
Incident Date: 02/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG2BK******
Summary

THIS VEHICLE HAS EXPERIENCED A LOSS OF POWER STEERING WHILE DRIVING. CONSOLE DISPLAYS "POWER STEERING ASSIST FAULT". DEALER DIAGNOSED A FAULTY STEERING SHAFT TORQUE SENSOR (DTC B2278). DEALER ALSO CONFIRMED THAT THE PART NUMBER OF THE FAULTY TORQUE SENSOR IS (CL8Z-3F818-A). THIS ISSUE SEEMS TO BE THE EXACT SAME AS FORD RECALL 14S05 AND NHTSA CAMPAIGN 14V284000. THIS ESCAPE IS EXPERIENCING THE SAME SYMPTOMS AS RECALL 14S05 AND THE VEHICLE WAS MANUFACTURED WITHIN THE DATES SPECIFIED IN THE RECALL, HOWEVER, THE VIN DOES NOT CURRENTLY INCLUDE THIS VEHICLE IN THE RECALL.

01/31/2017
Components: UNKNOWN OR OTHER
Incident Date: 01/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0E72BK******
Summary

AT FIRST MY ENGINE LIGHT CAME ON THEN MY FORD ESCAPE STARTED BUT IT ONLY CREEPED DOWN THE STREET IT BARELY WANTED TO GO ANYWHERE WHEN I GOT TO THE LIGHT IT WOULDN'T MOVE AT ALL SO I BACKED IT UP THEN SLOWLY DROVE IT ACROSS THE STREET OUT THE WAY OF TRAFFIC & WHEN I SHUT IT OFF IT WOULD NOT START BACK UP THE CRANKSHAFT & TIMING CHAIN WENT OUT ON IT. IT ONLY HAS 65,800 MILES ON IT AND I ONLY HAD IT 8 MONTHS. I THINK THERE SHOULD BE A RECALL ON THAT PART BECAUSE THE MILEAGE IS NOT THAT HIGH FOR IT TO GO OUT ALREADY. IT'S GOING TO COST A LOT TO GET REPAIRED. I NEED TO FIND OUT ABOUT THE CRANKSHAFT WILL BE ABLE TO GET REPAIRED UNDER WARRANTY.

01/31/2017
Components: STEERING
Incident Date: 01/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0E75BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE HAD TO BE RESTARTED TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH NEEDING A NEW POWER STEERING TORQUE SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 89,000. UPDATED 04/11/17 LJ *CN

01/23/2017
Components: STEERING
Incident Date: 01/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D74BK******
Summary

WE PURCHASED A USED 2011 FORD ESCAPE ON JAN 17,2017. AFTER LEAVING THE DEALERSHIP AND DRIVING HOME, THE POWER STEERING FAILED WHILE BACKING OUT OF A DRIVEWAY. WE TURNED THE VEHICLE OFF, AND RESTARTED IT. THE POWER STEERING WAS FUNCTIONING AGAIN. AS WE TURNED THE CORNER ON MY STREET, THE POWER STEERING FAILED AGAIN, CAUSING THE VEHICLE MY DAUGHTER WAS DRIVING TO GO STRAIGHT TOWARD A LIGHT POLE ON THE CORNER. WE STOPPED THE VEHICLE AND WE WERE ABLE TO FORCE THE STEERING MANUALLY TO TURN INTO OUR DRIVEWAY. I CONTACTED THE NON-FORD DEALER TO ADVISE THEM WHAT HAD HAPPENED WITHIN 30 MINUTES OF LEAVING THEIR DEALERSHIP. REPAIRS HAVE NOT BEEN MADE YET. FORD SAYS THAT MY VIN IS NOT UNDER THE RECALL, DESPITE HAVING THE SAME PROBLEM THAT THE RECALL STATES. I RESEARCHED OUR VEHICLE AND CONTACTED FORD TO FILE A COMPLAINT. THERE WAS A RECALL ISSUED ON MAY, 2014. HERE IS THE RECALL: RECALL NUMBER 14V284000 RECALL DATE 05/29/2014 COMPONENT STEERING:ELECTRIC POWER ASSIST SYSTEM SUMMARY FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2008-2011 FORD ESCAPE AND MERCURY MARINER VEHICLES MANUFACTURED AUGUST 18, 2006, THROUGH SEPTEMBER 11, 2010. THE AFFECTED VEHICLES HAVE A STEERING TORQUE SENSOR THAT MAY NOT BE ABLE TO PROPERLY DETECT DRIVER STEERING INPUT. AS A RESULT, THE SYSTEM COULD REMOVE THE ELECTRIC POWER STEERING (EPS) ASSIST. CONSEQUENCE IF POWER STEERING ASSIST IS LOST, GREATER DRIVER EFFORT WOULD BE REQUIRED TO STEER THE VEHICLE AT LOW SPEEDS, INCREASING THE RISK OF A CRASH. FORD'S NUMBER FOR THIS RECALL IS 14S05 ATTACHED IS THE CODING FROM THE DEALERSHIP. *TR

01/20/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG0BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS AN ODOR OF FUEL IN THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE ALSO HAD A PUDDLE OF FUEL UNDER THE FUEL TANK. IN THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS ADVISED THAT THE VEHICLE WAS NOT SAFE TO BE OPERATED AND IT WOULD NEED AN IMMEDIATE INTERIM REPAIR. THE TECHNICIAN ALSO INFORMED THE CONTACT THAT THE INTERIM REPAIR WOULD BE AT THE COST TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

01/20/2017
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 01/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9C75BK******
Summary

ON 3 SEPARATE OCCASIONS, MY VEHICLE SHUT OFF WHILE I WAS DRIVING. THE LIGHTS FLICKERED OFF, THE BRAKES WORKED AT APPROX. 30% AFTER THE CAR SHUT OFF AND I HAD MINIMAL STEERING CAPABILITIES AND NO ACCELERATION CAPABILITY. THE CAR HAS ALSO REPEATEDLY BEEN FOUND WITH A DEAD BATTERY (AROUND 10 TIMES NOW) WHEN IT HAS A BRAND NEW BATTERY AND ALTERNATOR, AND NOTHING WITHIN THE VEHICLE HAS BEEN LEFT ON TO DRAIN THE POWER. *TR

01/20/2017
Components: STEERING
Incident Date: 01/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG3BK******
Summary

ELECTRIC POWER ASSISTED STEERING SYSTEM FAILED WHILE DRIVING ON THE HIGHWAY, IT FAILED AS I WAS TURNING A CORNER. NO POWER STEERING AVAILABLE. HAD IT TOWED TO THE KENDALL FORD IN EUGENE OR. THEY WOULD HAVE TO REPLACE THE WHOLE UNIT, THIS UNIT HAS PREVIOUSLY FAILED 3 TIMES ON OTHER VEHICLE OF MY TYPE. THE TOTAL REPAIR COST IS $1,400.00 MY CAR ONLY HAS 58,000 MILES ON IT, I THINK FORD NEEDS TO STAND BEHIND THEIR PRODUCT, ESPECIALLY WHEN THIS HAS BEEN AN ONGOING PROBLEM (3TIMES) ON CARS LIKE MINE. *TR

01/14/2017
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C76BK******
Summary

I WAS DRIVING TO MY BANK WHICH IS AN HOUR AWAY. AS I DROVE UP A STEEP MOUNTAIN AT THE TOP THE TRUCK JUST SHUT OFF AND I COASTED TO THE SIDE OF HWY. AFTER I STOP TRIED STARTING 4 TIMES AND NOTHING HAPPEN. SET FOR 10MINS THEN TRIED AGAIN TRUCK STARTED I MADE IT BACK HOME WITHOUT STALLING.I TOOK MY IN TRUCK TO BE LOOKED AT DIAGNOSTIC FUEL THROTTLE. EVERY DAY SINCE IM STALLING 1OR 2 A DAY TRUCKS SHOULD BE MADE TO ENDURE PARTS SHOULD BE.MORE DURABLE ITS ALWAYS ABOUT CUTTING CORNERS.MAKING MORE MONEY OFF OF CUSTOMER.CAN WE JUST THE LAND OF THE FREE AND A HOME OF HONEST AMD INTEGRITY.I MUST WORK IF DONT HAVE RELIABLE TRASNPORTATION ITS DIFFICULT WHERE I LIVE. PLEASE DO SOMETHING ABOUT ALL THESE DEFECTED TRUCKS WE TRUST FORD BUT I HAVE LOST TRUST IN THEIR ABLITY TO MAKE GREAT LASTING TRUCKS.I WILL NEVER BUY ANOTHER FORD AGAIN THIS MY LAST ONE FROM FORD.THANK YOU.

01/13/2017
Components: VISIBILITY/WIPER
Incident Date: 01/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D76BK******
Summary

OUR CAR WAS PARKED IN OUR DRIVEWAY, TEMPERATURE AROUND 30. I GRABBED SOMETHING OUT OF THE BACK OF THE CAR AND WHEN I SHUT THE LIFTGATE, THE GLASS INSTANTLY SHATTERED, THROWING GLASS SEVERAL FEET IN EACH DIRECTION. THE GLASS HAD NOT BEEN PREVIOUSLY SCRATCHED, CRACKED, OR DAMAGED IN ANY WAY.

01/09/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D79BK******
Summary

AS I WAS DRIVING HOME IN TOWN, THE ENGINE SERVICE SOON LIGHT COMES ON. CODE HAS TO DO WITH THE EMISSIONS/FUEL VALVE. THE VEHICLE DRIVES JUST FINE, BUT CONCERNED ABOUT INSPECTION AND IF THIS IS UNDER A RECALL THAT IS NOT FOR MY VEHICLE. ALSO, WHEN DRIVING, STARTING AND STOPPING THE CAR SEEMS TO 'JUMP' AT TIMES AND NO KNOWN CAUSE AND HESITATES IN SHIFTING. PLEASE ADVISE ON WHAT TO DO. THANK YOU. A VERY CONCERNED DRIVER. *TR

01/09/2017
Components: STEERING
Incident Date: 01/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D75BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 6 MPH PULLING INTO A PARKING SPOT, THE VEHICLE LOST STEERING POWER. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.

01/04/2017
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG8BK******
Summary

BOUGHT 2011 FORD ESCAPE XLT USED 5-27-2016 (PRIVATE SALE, CHICAGO IL). UPON PURCHASE, SERVICED AT MILWAUKEE AREA FORD DEALERSHIP, FOUND FRONT CONTROL ARMS & BUSHINGS TORN/LOOSE. NEXT, FRONT SWAY BARS, OUTER TIE ROD ENDS, BRAKES AND ROTORS NEEDED REPLACEMENT. IN OCT. 2016 ENGINE/TRANSMISSION MAJOR ISSUES: LEAKING OIL AND TRANS FLUID -NO OIL LAMP OR CHECK ENGINE LIGHT- CAR WOULD RUN OUT OF OIL, PULLED OVER ADDED MORE. TRANS SLIPPING DURING ACCEL/WEAK ACCEL. HARD SHIFTING W/HIGH RPMS. ROUGH IDLE. TICKING NOISE UNDER HOOD WHEN BRAKES APPLIED. 12-6-2016 FORD DEALERSHIP REPLACED GASKETS & SEALS IN ENGINE & TRANSMISSION- $2,000 REPAIR. UPON DRIVING CAR, ISSUES CONTINUE, NEW ISSUES PRESENT: TRANS SLIPPING WORSE/BUCKING, CAR NOT ACCELERATING WHEN GAS PEDAL DEPRESSED, CAR STALLING IN TRAFFIC, CAR LURCHING FORWARD, CAR LOSING GASOLINE/SMELLING OF GASOLINE. BROKE DOWN 12-8-2016 IN PARKING LOT DUE TO FUEL LEAK. CONTACTED AAA ROADSIDE ASSISTANCE, RETURNED TO DEALERSHIP, TURNED AWAY. FIRE DEPT CLEARED CAR FOR TOWING, FIRE HAZARD. RESEARCHED VIN, FOUND RECALL FOR FUEL DELIVERY MODULATOR FLANGE, AND FIELD SERVICE ACTION FOR ELECTRONIC THROTTLE BODY. CONTACTED FORD CUSTOMER SUPPORT, VERIFIED RECALL FOR MY VIN. ADVISED TO NOT OPERATE VEHICLE. AREA FORD DEALERSHIPS REFUSED TO DIAGNOSE W/O CHARGING. A SERVICE MANAGER AT A MAZDA DEALERSHIP DIAGNOSED ADDITIONAL UNDISCLOSED REPAIRS: A/C LINE RUPTURED, FRONT DRIVER'S SIDE SWAY BAR SNAPPED AND CONTROL ARM BUSHING SEPARATED; FORD MECHANIC HAD ALSO LEFT BOLTS & HOSES LOOSE/UNCLAMPED IN ENGINE. STEERING AND REAR SUSPENSION DETERIORATING. RETURNED TO DEALERSHIP ONCE MORE- TURNED AWAY. MISSED 1 MONTH OF WORK (DRIVING IS JOB). NO RENTAL PROVIDED, UNWILLING TO REIMBURSE. FILED DEALER COMPLAINT. FILING CONSUMER PROTECTION & DISCLOSURE LAWSUIT. SEEKING CLASS ACTION LAWSUIT AGAINST FORD MOTOR COMPANY. CAR IS DANGEROUS, I REFUSE TO OPERATE IT. *TR

12/30/2016
Components: ELECTRICAL SYSTEM
Incident Date: 12/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0E79BK******
Summary

HAVING MECHANICAL ISSUES WITH MY DOORS NOT CLOSING. THIS HAS HAPPENED SEVERAL TIMES AND EACH TIME IT TAKES A LOT OF PLAYING AROUND WITH LOCKING AND UNLOCKING BEFORE I CAN GET THE DOOR SHUT. *TR

12/28/2016
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 12/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG4BK******
Summary

CAR WOULD NOT START. ONCE STARTED, POWER STEERING COMPLETELY OUT. HAD TO DRIVE HOME WITH NO POWER STEERING.ONCE POWER STEERING CAME ON A DAY LATER, AIR IS NOT WORKING.

12/23/2016
Components: AIR BAGS,STRUCTURE,ENGINE
Incident Date: 11/17/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9D72BK******
Summary

DRIVING A 2011 FORD ESCAPE, AND WHILE WAITING AT A STOP LIGHT HEADING SOUTH AT A MAJOR INTERSECTION, UPON THE LIGHT TURNING GREEN, I PROCEEDED TO ENTER THE INTERSECTION AT APPROX. 10 MPH. NEXT THING I KNOW, I AM T-BONING A CAR THAT RAN THE RED LIGHT ENTERING THE INTERSECTION FROM THE EAST AT 40 MILES AND HOUR. I WAS UNABLE TO SEE HER APPROACH BECAUSE OF A LARGE TRUCK ON MY LEFT THAT WAS TURNING LEFT TO GO EAST. THE IMPACT SPUN THE CAR THAT RAN THE RED LIGHT AROUND 180 DEGRESS THEN HIT A THIRD CAR AND STOPPED. THERE WERE NO INJURIES AMONGST ANY OF THE PARTIES INVOLVED IN THE ACCIDENT. MY CONCERN IS THAT MY AIRBAGS DID NOT DEPLOY. THE TOTAL FRONT OF MY CAR WAS SMASHED IN AND THE BUMPER JUST ABOUT TORN OFF. DAMAGE INCURRED BY MY CAR MADE IT A TOTAL LOSS. DRIVERWHO RAN THE RED LIGHT WAS TICKETED BY THE POLICE. LOOKING AT THE DAMAGE TO THE FRONT END OF MY CAR, THE AIRBAGS SHOULD HAVE GONE OFF.

12/15/2016
Components: STEERING,FUEL/PROPULSION SYSTEM
Incident Date: 10/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG2BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WITHOUT WARNING, THE EPS FAILED AND THE STEERING WHEEL BECAME EXTREMELY TIGHT. THE CONTACT HAD TO CAUTIOUSLY PARK THE VEHICLE DUE TO THE FAILURE. THE DEALER WAS NOTIFIED. THE MANUFACTURER STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT WAS UNCERTAIN OF WHEN THE VEHICLE WOULD BE DIAGNOSED AND REPAIRED. IN ADDITION, THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE INTERIM NOTICE INDICATED THAT PARTS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/15/2016
Components: ELECTRICAL SYSTEM
Incident Date: 12/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C74BK******
Summary

RE/ 2011 FORD ESCAPE WITH 46246 MILES VEHICLE DID NOT START WHEN THE IGNITION KEY WAS TURNED ON(ENGINE DID NOT TURN OVER). THE VEHICLE EVENTUALLY STARTED AFTER MULTIPLE TRIES (KEY TURNED OFF THEN ON AGAIN). THE VEHICLE WAS TAKEN INTO AUTONATION FORD IN TORRANCE, CA. WHERE THEY REPLACED THE "IGNITION LOCK HOUSING" DUE TO A BROKEN IGNITION LOCK HOUSING PIN. COST $733.00. REPAIRS COMPLETED 12/07/2016

12/13/2016
Components: STEERING
Incident Date: 07/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG4BK******
Summary

POWER STEERING STARTED RANDOMLY GOING OUT. SOMETIMES T WOULD WORK AGAIN BY TURNING OFF AND TURNING BACK ON THE VEHICLE BUT THAT WAS ONLY TEMPORARY. I TOOK THE ESCAPE TO A FORD DEALER TO GET IT LOOKED AT. THIS YEAR WAS INCLUDED IN THE STEERING RECALL (14S05) BUT FOR SOME REASON, THIS VIN WAS NOT INCLUDED EVEN THOUGH IT IS THE SAME PROBLEM AND WAS THE SAME FIX AS THE RECALL IS. FRUSTRATING. I DID CALL TO LET FORD KNOW THE PROBLEM AND ASKED IF THEY WOULD INCLUDE MY VIN SINCE IT HAD THE SAME PROBLEM. THEY SAID NO BECAUSE IT'S TRACKED BY VIN AND MINE ISN'T INCLUDED. THE CAR WAS AT 80,000 MILES WHEN THIS HAPPENED. *TR

11/14/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG4BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE IN PARK AND ALSO WHILE DRIVING, STRONG FUEL FUMES EMITTING FROM INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL DELIVERY MODULE FLANGE NEEDED TO BE REPLACED PER NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 92,000.

11/07/2016
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 11/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0E76BK******
Summary

FORD CONSUMER SATISFACTION PROGRAM 13N03. RELATED TO ETB. CAR RANDOMLY WOULD NOT ACCELERATE - HAD TO PULL OVER THREE TIMES WHILE DRIVING ON THE HIGHWAY TO TURN CAR ON AND OFF. AFTER TURNING CAR ON, IT WAS LIKE NOTHING HAD HAPPENED.

11/05/2016
Components: ENGINE
Incident Date: 08/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D77BK******
Summary

2ND TIME MY THROTTLE HAS BEEN REPLACED FORD NEEDS TO ISSUE RECALLS ON ALL FORD PROBLEMS.... NEEDS TO BE RECALLED

11/05/2016
Components: AIR BAGS
Incident Date: 10/30/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9EG9BK******
Summary

MY WIFE WAS IN A ACCIDENT INVOLVING HER 2011 FORD ESCAPE. SHE WAS HIT IN THE FRONT END BY ANOTHER VEHICLE AND HER CAR WAS TOTALED. HER AIR BAG DIDN'T DEPLOY!! SHE WAS BEAT UP AND BRUISED QUITE A BIT BUT WAS LUCKY TO NOT HAVE ANY BROKEN BONES. I BELIEVE THAT IF EITHER VEHICLE WERE TRAVELING FASTER THAN THEY WERE SHE MIGHT HAD BEEN SEVERELY INJURED IF NOT KILLED. I SENT FORD THE INFO INCLUDING THE VIN NUMBER 3 DAYS AGO AND HAVE NOT HAD A REPLY. DO YOU THINK THIS WAS AN ANOMALY OR HAVE YOU HEARD OTHER FORD ESCAPES WITH THE SAME ISSUE?? MY WIFE HAD STOPPED AT A STOP SIGN AND SAID SHE LOOKED BOTH WAYS THEN PROCEEDED TO PULL MAKING A LEFT TURN WHEN THE OTHER VEHICLE APPROACHED HER FROM HER LEFT AND STRUCK HER IN THE FRONT END ON AN ANGLE. THE ENTIRE FRONT GRILL AND BUMPER WERE BOTH KNOCKED OFF PUSHING THE RADIATOR INTO THE ENGINE. MY WIFE WAS CITED FOR FAILURE TO YIELD.

11/03/2016
Components: STEERING
Incident Date: 10/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D73BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 50 MPH, THE POWER STEERING BECAME DIFFICULT TO MANEUVER. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,666.

11/02/2016
Components: SEAT BELTS
Incident Date: 10/01/2016
Crash: No
Fire: No
Summary

DRIVERS SIDE SEAT BELT HAS STARTED TO RELEASE WHILE DRIVING. CAN HAPPEN MULTIPLE TIMES IN A SINGLE TRIP. HAS HAPPENED MULTIPLE TIMES OVER THE LAST MONTH. *TR

10/28/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 10/12/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9C78BK******
Summary

TL* THE CONTACT OWNED A 2011 FORD ESCAPE. WHILE STATIONARY, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A STONE WALL. THE DRIVER SUSTAINED A FRACTURED LEFT ARM, VARIOUS BODY BRUISES, RIGHT AND LEFT LEG INJURIES, AND FACIAL LACERATIONS. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 77,188. UPDATED 12/23/16*LJ UPDATED 01/05/17.*JB

10/23/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG0BK******
Summary

GAS SMELL INSIDE CAR. ON THIRD OR FOURTH DAY OF RECURRING SMELL, TOOK TO SERVICE. SERVICE TECH HAD DIFFICULTY FINDING LEAK, AS THEIR WAS NO VISIBLE DRIPS TO THE GROUND. RETURNED TO DRIVING WHILE THE GAS SMELL BECAME STRONGER. RETURNED TO SERVICE, THIS TIME HE FOUND THE SOURCE TO BE THE FUEL PUMP. THE PROBLEM WAS ACTUALLY THE ELBOW PLASTIC NECK LEADING INTO THE FUEL PUMP WAS SPEWING GAS FROM AN INVISIBLE HAIRLINE CRACK. THE LEAK STOPS WHEN THE CAR IS TURNED OFF. THE LOCATION OF THE FUEL PUMP IS UNDER THE REAR SEAT - CAUSING A THICK SMELL OF GAS AND EXTREME DANGER OF EXPLOSION. I HAVE NEVER HAD REPAIR WORK ON THAT PART. THIS APPARENTLY IS DUE TO MANUFACTURE FLAW IN MATERIALS. I AM A NEW WIDOW AND LOOKING AT A $650 REPLACEMENT FUEL PUMP. I CONSIDERED DEALING WITH EPOXY BUT AM AFRAID THIS WILL CAUSE FURTHER DAMAGE AND RISK. *TR

10/20/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 09/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG2BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING AT ANY SPEED, THE RPMS INCREASED AND THE CONTACT HEARD A CLICKING NOISE. AFTERWARDS, THE VEHICLE ACCELERATED ON ITS OWN. THE ISSUE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

10/12/2016
Components: POWER TRAIN
Incident Date: 10/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG5BK******
Summary

DRIVING AND TRUCK JUST CUTS OFF. TOOK IT TO THE SHOP AND FIRST THEY THOUGHT IT WAS A MASS AIR FLOW SENSOR.. BUT THE PROBLEM STILL HAPPENED. THEN IT WAS SAID IT MIGHT BE THROTTLE BODY. I JUST BOUGHT THIS CAR LESS THAN A MONTH AGO AND ALREADY HAVING MAJOR PROBLEMS.

10/06/2016
Components: STEERING
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D70BK******
Summary

STEERING PROBLEMS AT LOW SPEEDS, HARDER TO STEER, FORD SHOP SAID IT WAS THE STEERING TURQUE CENCOR. JUST LIKE THE RECALL!

10/03/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 10/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D75BK******
Summary

DRIVING ON MY WAY HOME MY WRENCH LIGHT TURNED ON. MY CAR STARTED HESITATING AND COULDN'T HAVE CONTROL OF MY SPEED. I CHECKED THE MANUAL AND THE IT READ THE PROBLEM WAS SOME ISSUE WITH THE THROTTLE BODY. TAKING IT TO FORD DEALERSHIP TO SEE WHAT THEY WILL SAY /FIX.

09/29/2016
Components: STEERING
Incident Date: 09/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D75BK******
Summary

STARTED CAR TO GO TO LUNCH, PULLING OUT OF PARKING LOT STEERING WHEEL LOCKED UP, PULLED IN LOT ACROSS STREET AND LEFT CAR RUNNING, MAN CHECKED AND STEERING STILL LOCKED. TURNED CAR OFF AND RE-STARTED...STEERING WHEEL UNLOCKED. MILES ON CAR 110886.7, DATE, 09/28/2016

09/22/2016
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D7XBK******
Summary

2011 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE POWER FAILURE WHILE DRIVING. CONSUMER STATES VEHICLE HAD A DEFECTIVE FUEL PUMP DRIVER MODULE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD

09/20/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 09/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG3BK******
Summary

VEHICLE WOULD ENGAGE IN JERKY MOTION AND REDUCED POWER WHEN ACCELERATING TO HIGHWAY SPEED FOLLOWED BY "THROTTLE FAULT LIGHT" ON INSTRUMENT PANEL. MORE JERKY MOTION DURING DOWNSHIFT/DECELERATION. ODB2 CODE P2119

09/14/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 11/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D77BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. AFTER COMING TO A COMPLETE STOP, THE CONTACT ATTEMPTED TO ACCELERATE AND THE VEHICLE JOLTED FORWARD VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

09/12/2016
Components: STRUCTURE
Incident Date: 09/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG2BK******
Summary

VEHICLE WAS PARKED. OWNER OPENED THE REAR WINDOW. ON LATCH RELEASE (AND WINDOW UPSWING) THE LEFT SIDE OF THE WINDOW SHOT OUT AND FELL FROM THE CAR -- WINDOW WAS BEING HELD ONTO THE CAR ONLY BY THE GLASS LIFT SUPPORTS. THE WINDOW LIFTGATE HINGES HAD DETERIORATED/BROKEN APART FROM THE ANCHOR BOLT ON THE WINDOW. APPROXIMATELY 3-5 MONTHS PREVIOUSLY, OWNER NOTICED THAT A WHITE SUBSTANCE HAD STAINED THE REAR WINDOW JUST BELOW BOTH LIFTGATE HINGES.

09/07/2016
Components: ENGINE
Incident Date: 09/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG4BK******
Summary

WHILE DRIVING MY CAR I SLOWED DOWN TO MAKE A TURN AND THE ENGINE SUDDENLY STOPPED.NO WARNING, SHAKING OR DECREASE IN SPEED. IT JUST STOPPED I TRIED RESTARTING BUT IT WOULDNT START UNTIL 10MINS LATER. I WAS ABLE TO DRIVE IT TO THE DEALERSHIP WITH NO PROBLEMS OR LIGHTS ON THE DASH BUT AFTER I LEFT (THEY COULDN'T SEE THE CAR UNTIL 4 DAYS LATER) LEAVING THE LOT THE ENGINE SEEMED TO STALL OFF AND ON FOR THE 5 MILE TRIP SO I WOULD PUT IT IN NEUTRAL WHEN I WOULD COME TO A LIGHT AND COAST TO A STOP, THEN RESTART. THE WRENCH LIGHT CAME ON AND LATER THE ENGINE LIGHT. ALSO THE RPM 'S ON THE DASH WOULD GO UP TO 4-5 BUT MY ENGINE SPEED WOULD BE 40 MPH THIS SCARED ME SO BAD, I PARKED THE CAR UNTIL THE APPOINTMENT AT THE DEARLERSHIP WHEN I TOOK IT TO THE DEALERSHIP THEY DID A DIAGNOSTIC BUT KNOW CODES CAME UP. THEY DID FIX THE THROTTLE

08/26/2016
Components: STEERING
Incident Date: 08/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG0BK******
Summary

LOST POWER STEERING ASSIST WHILE DRIVING VEHICLE AT APPROX. 35MPH. IT WAS ALL I COULD DO JUST TO GET IT BACK HOME. I COULDN'T EVEN TURN IT TO GET INTO MY GARAGE! I DID SOME RESEARCH ON THIS PROBLEM AND FOUND THAT A RECALL HAD BEEN ISSUED FOR VEHICLE YEARS 2008-2011. I CALLED THE DEALER AND WAS TOLD THAT MY VEHICLE WAS NOT INCLUDED IN THIS RECALL SINCE IT WAS MANUFACTURED ON MAY 26 2011. MY PROBLEM IS: I'M HAVING THE IDENTICAL PROBLEM AND WHO'S TO SAY THAT THESE PARTS WEREN'T MANUFACTURED AT THE SAME TIME THE DEFECTIVE ONES WERE?

08/22/2016
Components: ENGINE
Incident Date: 08/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG5BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 70 MPH, THE SERVICE ENGINE SOON WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,425.

08/17/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG5BK******
Summary

2TIMES VEHICLE LOST ALL POWER, STEERING AND BRAKES. ADVISED IT IS DUE TO NEEDING A NEW THROTTLE BODY. BOTH TIMES THE VEHICLE WAS IN MOTION ON A HIGHWAY.

08/16/2016
Components: POWER TRAIN
Incident Date: 08/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C7XBK******
Summary

"TAKATA RECALL" A LIGHT POPPED ON WHILE I WAS DRIVING ON A LOCAL CITY STREET A LIGHT THAT LOOKS LIKE A WRENCH AND IT IS CAUSING ME HESITATION WHILE DRIVING WON'T PICK UP SPEED OR GIVE ANY GAS.

08/12/2016
Components: STEERING
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C75BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE IN REVERSE, THE STEERING WHEEL SUDDENLY BECAME LOCKED AND WOULD NOT TURN. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRONIC STEERING TORQUE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.

08/12/2016
Components: STEERING
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D73BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO A MECHANIC, BUT WAS NOT DIAGNOSED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

08/11/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C76BK******
Summary

THE THROTTLE BODY WENT OUT ON THE FREEWAY W/ O WARNING. I FOUND OUT FORD HAS KNOWN ABOUT THIS FOR YEARS AND HAS NOT DONE ANYYTHING ABOUT IT , IN MOTION

08/10/2016
Components: STEERING
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C78BK******
Summary

4 SEPARATE TIMES WHILE DRIVING, THE STEERING WHEEL COMPLETELY LOCKED UP AND COULD NOT TURN THE STEERING WHEEL AT ALL. LUCKILY, WAS ABLE TO STOP, TURN CAR OFF, RESTART, AND THE STEERING WHEEL UNLOCKED AND WAS ABLE TO PROCEED. THIS ALL HAPPENED WITHIN TWO WEEKS. VERY SCARY SITUATIONS.

08/10/2016
Components: ENGINE
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG5BK******
Summary

IN 2014, FORD RECALLED THE VEHICLE TO 'RECALIBRATE' THE POWERTRAIN CONTROL MODULE TO TO PREVENT ELECTRONIC THROTTLE BODY (ETB) FAILURE, BUT IN AUGUST 2016, THE VEHICLE SUFFERED ETB FAILURES RESULTING IN AN EXTREMELY LIMITED ABILITY TO ACCELERATE, ROUGH IDLE AND NOTICEABLE POWER LOSS. THE FIRST FAILURE OCCURRED IN THE MIDDLE OF RUSH HOUR TRAFFIC ON ONE OF THE BUSIEST HIGHWAYS (95) IN AMERICA WHERE TRAFFIC WAS CONGESTED BUT MOVING AT A HIGH RATE OF SPEED, AND A LOSS OF POWER WAS INCREDIBLY DANGEROUS AS I WAS UNABLE TO KEEP UP WITH THE SPEED OF TRAFFIC AND/OR MERGE ONTO ANOTHER HIGHWAY (66) AT A HIGH ENOUGH RATE OF SPEED. THE FAILURES CONTINUED TO HAPPEN ANYTIME THE VEHICLE WAS ON A HIGHWAY GOING BETWEEN 60-70 MPH. TOOK THE VEHICLE TO FORD AS EARLY AS THEIR SCHEDULE WOULD PERMIT, BUT FORD WAS UNABLE TO FIX THE ISSUE AT THE TIME BECAUSE THE PART WAS ON "NATIONAL BACK ORDER" AND SIMPLY ADVISED TO PULL THE VEHICLE OVER AND RESTART THE ENGINE TO "RESET" THE THROTTLE BODY. SUCH ADVICE WAS UNACCEPTABLE AND DANGEROUS. LIVING IN A HIGHLY CONGESTED AREA WHERE SOME HIGHWAYS AND TOLL BRIDGES DO NOT HAVE SHOULDERS TO PULL OVER ON NULLIFIED FORD'S INTERIM REMEDY. THEY WERE CLEARLY NOT CONCERNED ABOUT ANY DRIVER'S SAFETY WHILE WAITING FOR PARTS TO COME IN AS THEY DID NOT EVEN OFFER ANOTHER VEHICLE TO DRIVE IN THE MEANTIME.

08/06/2016
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 08/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUOD76BK******
Summary

CAR KEEPS STALLING. WHILE ACCELERATING AS WELL AS AT FREEWAY SPEED (ON STREETS AND ON THE FREEWAY). THE OBD-II READER SAYS ITS CODE P2111 WHICH IS FOR THE THROTTLE BODY. GOT IT LEANED IMMEDIATELY AFTER STALL. IMMEDIATELY AFTER PICKING IT UP FROM THE SHOP, IT STALLED AGAIN, SHOWING THE SAME CODE ON THE READER. UPON FURTHER RESEARCH THESE SEEM TO BE DEFECTIVE ON MANY FORD ESCAPES OF THIS YEAR.

08/04/2016
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C77BK******
Summary

6 TIMES SUDDENLY LOST ACCELERATION WITHOUT WARNING WHILE DRIVING. 4TH, 5TH AND 6TH TIME ON 8/3/2016 ON U.S. 25 AT ABOUT 55 TO 60 MPH ALL IN ONE DAY. NO RESPONSE FROM GAS PEDAL, TACHOMETER DROPPED TO 0, WRENCH LIGHT CAME ON. WAS ABLE TO COAST TO SIDE OF ROAD. MAINTAINED PWR STEERING/BRAKES. SHUT OFF ENGINE, RESTARTED/WORKED FINE, WRENCH LIGHT OFF. MILEAGE ABOUT 65,000. 1ST, 2ND IT HAPPENED ON SIDE ROADS IN TOWN AND THE 3RD I WAS ON A BUSY ROAD IN LEXINGTON KY ON VERSAILLES ROAD WHERE SEMIS WERE EVERYWHERE AND I THOUGHT I WAS GONNA GET HIT THEN. WRENCH LIGHT CAME ON WHILE DECELERATING, LIGHT AND THROTTLE RESET UPON SHUTTING OF AND RESTARTING CAR. FORD SAYS THEY WILL NOT REPAIR UNLESS CODE IS PRESENT, CODE ERASES WHEN CAR IS SHUT OFF AND WILL NOT DRIVE UNTIL CAR IS SHUT OFF AND RESTARTED. THESE INCIDENTS FIT DESCRIPTION OF FORD "FIELD SERVICE ACTION" FOR ELECTRONIC THROTTLE BODY EXTENDED COVERAGE. V DANGEROUS!! I DO NOT WANT TO BE DRIVING THIS VEHICLE WITH IT DOING ALL OF THIS ESPECIALYYY IF I HAVE MY GRANDKIDS IN THE VEHICLE WITH ME.

07/28/2016
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG0BK******
Summary

MY WIFE'S CAR LOST ALL POWER AND SHE WAS ABLE TO COAST IT TO A SAFE IN DOWNTOWN PITTSBURGH, GOT IT TOWED TO OUR MECHANIC AND THERE'S AN ACTIVE CODE FOR THE ELECTRIC THROTTLE BODY MOTOR STUCK CLOSED

07/22/2016
Components: STEERING,FUEL/PROPULSION SYSTEM
Incident Date: 02/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG3BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING AND MAKING A TURN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. IN ADDITION, THE FUEL FILL INLET WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 09/22/16*LJ *CN

07/19/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 06/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9E70BK******
Summary

WHILE DRIVING, MY CHECK ENGINE LIGHT CAME ON. ACTUALLY THE FIRST LIGHT TO COME ON WAS THE POWER TRAIN INDICATOR. WHILE PRESSING ACCELERATOR, THE SPEED CONTINUED TO DECREASE. I WAS IN RUSH HOUR TRAFFIC AND IT REALLY SCARED ME. I PULLED INTO A PARKING LOT AND WAS UNABLE TO TAKE IT TO AN AUTOMOTIVE REPAIR SHOP BECAUSE IT WAS LATE IN THE EVENING. THE NEXT MORNING I DROVE SLOWLY TO TREADQUARTERS AUTO SERVICE CENTER AND AFTER DESCRIBING THE SYMPTOMS WAS TOLD THEY NEEDED TO DO A COMPUTER SCAN AND THEN WAS TOLD I NEEDED A THROTTLE BODY IMMEDIATELY. IF NOT INSTALLED AS SOON AS POSSIBLE, I MAY END UP STRANDED SOMEWHERE. I WAS ALSO TOLD FORD KNOWS ABOUT THE PROBLEM WITH THIS PART AND HAVE YET TO DO ANYTHING ABOUT IT. IS THIS TRUE? HAVE I JUST PAID AN EXORBITANT AMOUNT OF MONEY TO REPLACE A PART THAT FORD KNOWS IS PROBLEMATIC?? I HAVE SEVERAL FORD VEHICLES AND AM A LOYAL CUSTOMER BUT I WILL NOT PURCHASE ANOTHER IF THIS COMPANY KNOWINGLY PUT ME IN DANGER.

07/15/2016
Components: STEERING
Incident Date: 07/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D75BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 15 MPH AND COMING TO A STOP, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,112.

07/12/2016
Components: STEERING
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9E71BK******
Summary

POWER STEERING STARTED GOING OUT AT THE BEGINNING OF JUNE 2016. IF I SHUT THE CAR OFF AND TURN IT BACK ON, IT WILL WORK. BUT, NOT ALWAYS. IT TENDS TO GO OUT WHEN TURNING CORNERS, BUT JUST THIS WEEK, IT WENT OUT WHILE DRIVING STRAIGHT ON THE HIGHWAY. THERE IS NO RECALL ON THIS BY FORD EVEN THOUGH I HAVE SEEN THOUSANDS OF PEOPLE WITH THE SAME CAR AND THE SAME PROBLEM!

07/11/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 06/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG3BK******
Summary

3 TIMES SUDDENLY LOST ACCELERATION WITHOUT WARNING WHILE DRIVING. 1ST TIME ON 6/17/16 ON INTERSTATE AT 70MPH: NO RESPONSE FROM GAS PEDAL, TACHOMETER DROPPED TO 0, WRENCH LIGHT CAME ON. WAS ABLE TO COAST TO SIDE OF ROAD. MAINTAINED PWR STEERING/BRAKES. SHUT OFF ENGINE, RESTARTED/WORKED FINE, WRENCH LIGHT OFF. MILEAGE ABOUT 64,920. 2ND & 3RD TIME SAME HAPPENED DRIVING ON COUNTRY ROADS (ON 6/22/16 MILEAGE ABOUT 64,993 AND ON 7/7/16 MILEAGE ABOUT 65,330). WRENCH LIGHT CAME ON WHILE DECELERATING, LIGHT AND THROTTLE RESET UPON SHUTTING OF AND RESTARTING CAR. FORD SAYS THEY WILL NOT REPAIR UNLESS CODE IS PRESENT, CODE ERASES WHEN CAR IS SHUT OFF AND WILL NOT DRIVE UNTIL CAR IS SHUT OFF AND RESTARTED. THESE INCIDENTS FIT DESCRIPTION OF FORD "FIELD SERVICE ACTION" FOR ELECTRONIC THROTTLE BODY EXTENDED COVERAGE. V DANGEROUS! THE FIRST TIME IT HAPPENED MY 20 YEAR OLD DAUGHTER WAS DRIVING ON THE INTERSTATE. SUDDEN DECELERATION IN INTERSTATE TRAFFIC ON I-80 IN WESTERN PA COULD'VE HAD DEADLY RESULT!

07/07/2016
Components: WHEELS
Incident Date: 07/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DGXBK******
Summary

PURCHASED AND HAD MOUNTED (4) GOODYEAR ASSURANCE TRIPLETRED ON OR ABOUT 15APR2015 BY FORD DEALER. 90,000 MILE MAINTENANCE, INCLUDING ROUTINE TIRE ROTATION, WAS COMPLETED BY SAME DEALER 24JUN2016. NO DAMAGE OR DEFECTS WERE NOTED BY DEALER AT THAT TIME. ON 02JUL2016, WHILE DRIVING ON INTERSTATE AT APPROXIMATELY 65 MPH, I NOTICED THE LOW AIR PRESSURE LIGHT COME ON AND SLOWED MY SPEED TO 60 MPH. WITHIN A FEW MILES, I HEARD A THUMPING NOISE OF A FLAT TIRE AND PULLED OFF ONTO THE SHOULDER AND AWAITED ROAD ASSISTANCE FROM AAA. AAA INSPECTED THE TIRE AND SAW NO DAMAGE OTHER THAN THE SIDEWALLS HAD BLOWN, SUSPECTED TO BE DEFECTIVE. I TOOK THE DEFECTIVE TIRE TO THE FORD DEALER ON 05JUL2016 WHO ALSO INSPECTED THE TIRE AND FOUND NO DAMAGE. THE DEALER KEPT THE DEFECTIVE TIRE AND I AM AWAITING FURTHER INSTRUCTION FROM THE DEALER WHO HAS FILED A REPORT WITH GOODYEAR. THESE GOODYEAR TIRES HAD APPROXIMATELY 20,000 MILES WHEN THIS HAPPENED. I DO NOT FEEL SAFE AND FEAR CONTINUING TO DRIVE ON THE THREE REMAINING GOODYEAR ASSURANCE TRIPLETRED TIRES.

07/07/2016
Components: TIRES
Incident Date: 07/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DGXBK******
Summary

PURCHASED AND HAD MOUNTED (4) GOODYEAR ASSURANCE TRIPLETRED TIRES ON OR ABOUT 15APR2015 BY FORD DEALER. 90,000 MILE MAINTENANCE, INCLUDING ROUTINE TIRE ROTATION WAS COMPLETED BY SAME DEALER ON 24JUN2016. NO DAMAGE OR DEFECTS WERE NOTED BY THE DEALER AT THAT TIME. ON 02JUL2016, WHILE DRIVING ON THE THE INTERSTATE AT APPROXIMATELY 65MPH, I NOTICED THE LOW AIR PRESSURE LIGHT COME ON AND SLOWED MY SPEED TO 60 MPH. WITHIN A FEW MILES, I HEARD A THUMPING NOISE OF A FLAT TIRE AND PULLED OFF ONTO THE SHOULDER AND AWAITED ROAD ASSISTANCE FROM AAA. AAA INSPECTED THE TIRE AND SAW NO DAMAGE OTHER THAN THE SIDEWALLS HAD BLOWN, AND SUSPECTED A DEFECTIVE TIRE. I TOOK THE DEFECTIVE TIRE TO THE FORD DEALER ON 05JUL2016 WHO ALSO INSPECTED AND FOUND NO DAMAGE. THE DEALER KEPT THE DEFECTIVE TIRE AND I AM AWAITING FURTHER INSTRUCTION FROM THE DEALER WHO HAS FILED A REPORT WITH GOODYEAR. THESE TIRES HAD APPROXIMATELY 20,000 MILES WHEN THIS HAPPENED. I DO NOT FEEL SAFE AND FEAR CONTINUING TO DRIVE ON THE THREE REMAINING GOODYEAR ASSURANCE TRIPLETRED TIRES.

07/06/2016
Components: STEERING
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG4BK******
Summary

THE POWER STEERING RANDOMLY GOES OUT. SOMETIMES IMMEDIATELY UPON TURNING THE VEHICLE ON, OTHER TIMES WHILE DRIVING DOWN THE HIGH WAY, SOMETIMES WHILE DRIVING SLOW, OR TURNING. IT IS COMPLETELY RANDOM. THE QUICK/TEMPORARY FIX IS TO TURN THE VEHICLE BACK OFF AND ON AGAIN AND IT GOES AWAY FOR A WHILE. I TOOK THE VEHICLE IN TO FORD AND THEY HAVE TO REPLACE THE STEERING COLUMN WHICH COMES TO A TOTAL OF AROUND $1500. THIS IS THE SAME PROBLEMS OTHER VEHICLES HAD THAT WERE A PART OF THE RECALL. MY YEAR IS INCLUDED IN THE RECALL BUT FOR SOME REASON MY VIN IS NOT.

07/05/2016
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 07/01/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9DG7BK******
Summary

HELLO, A FEW MONTHS AGO I PURCHASED A USED 2011 FORD ESCAPE FLEX FUEL FROM INFINITY/VOLKSWAGEN OF FAIRFIELD, CA 94533. DURING THE TIME MY WIFE AND I HAVE BEEN DRIVING IT, I HAVE EXPERIENCED SOME MAJOR TROUBLES WITH THE VEHICLE. WHEN DRIVING IN THE CITY OR ON THE HIGHWAY AT ANY SPEED, THE VEHICLES GAS PEDAL ALL OF A SUDDEN LOSES PRESSURE AND I HAVE NO MORE GAS. PROMPTLY AFTER THAT , THE CAR BEGINS TO SHAKE AND EVENTUALLY I HAVE TO PULL OVER FOR SAFETY REASONS. THIS HAS HAPPENED MORE THAN 10 TIMES NOW. I HAVE BEEN TO THE DEALERSHIP 3 TIMES ALREADY AND EXPLAINED TO THEM WHAT'S GOING ON. THEY JUST BRUSHED IT OFF AND SAID " COME BACK WHEN THE ENGINE LIGHTS COME ON." I WAS VERY MAD AND FRUSTRATED BUT I LET IT BE. OVER THE FOURTH OF JULY WEEKEND I WAS DRIVING THE VEHICLE THE PROBLEM HAPPENED AGAIN THIS TIME I WAS ON THE FREEWAY AND HAD TO IMMEDIATELY PULL OVER BECAUSE I WAS IN THE FAST LANE. IT WAS SO FAST THAT I COLLIDED WITH THE SIDE OF THE SHOULDER TO RIGHT OF THE FAST LANE AND HIT A DIRT PATCH. THINGS COULD HAVE BEEN A LOT WORSE. THANK GOD NOBODY WAS HURT. IM SAYING THAT MY WIFE IS THE DAILY DRIVER OF THE VEHICLE AND TO THINK THAT SHE IS PREGNANT AND HAS MY 2 YEAR OLD SON IF SHE WAS DRIVING IT THINGS WOULD BE A LOT WORSE FOR THE DEALERSHIP. I'M SICK AND TIRED OF BEING TREATED LIKE THIS. I'M A MARINE CORPS VETERAN AND TO BE TREATED LIKE [XXX] IN THE DEALERSHIP TELL ME TO "LEAVE AND HAVE GOOD DAY" IS TERRIBLE. THIS IS THE THIRD VEHICLE THAT I HAVE PURCHASED FROM THEM AND BY NO MEANS WILL THERE BE ANY MORE BUSINESS WITH THEM AFTER THIS. NOT CARING ABOUT THE SAFETY OF CUSTOMERS IS WRONG. I DO NOT WANT THIS VEHICLE ANYMORE. I REPEAT I DO NOT WANT THIS VEHICLE ANYMORE. I NEED SOMETHING DONE ABOUT THIS PLEASE. IF NOT I HAVE NO CHOICE BUT TO WRITE MY CONGRESSMAN ABOUT THIS SITUATION, THE DEPARTMENT OF VETERANS AFFAIRS AND A LAWYER. I HOPE THAT WE CAN HANDLE THIS IN A CIVIL MANNER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/05/2016
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D71BK******
Summary

SEVERAL TIMES WHEN DRIVING THE CAR AT A HIGH RATE OF SPEED (55+) THE SMELL OF GAS FUMES ARE VERY STRONG INSIDE THE CAR. THIS IS ESPICALLY TRUE WHEN THE A/C/ IS ON HIGH.

07/03/2016
Components: ENGINE
Incident Date: 06/27/2016
Crash: No
Fire: No
Summary

ISSUES WITH BOGGING DOWN AND STALLING. THROTTLE BODY WAS REPLACED, DUE TO DIAGNOSIS AND "ELECTRONIC THROTTLE BODY EXTENDED COVERAGE" - I WOULD LIKE TO ASK WHY THERE ISN'T A 100,000 WARRANTY ON THE NEW THROTTLE BODY, NOT JUST 3YR/36,000. PLEASE CONTACT ME.

07/01/2016
Components: ENGINE
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9E73BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY LOST POWER, FAILED TO ACCELERATE, AND SHUT OFF. AFTER RESTARTING THE VEHICLE, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

06/10/2016
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C77BK******
Summary

I WAS DRIVING DOWN THE STREET AND MY VEHICLE STARTED TO IDLE FUNNY, LIKE IT WAS GOING TO STOP RUNNING AND IT WOULD NOT ACCELERATE AT ALL, I HAD TO COAST TO THE SIDE OF THE STREET. WHEN I PRESSED THE GAS PEDAL IT WOULD NOT ACCELERATE OR DO ANYTHING ALMOST LIKE IT WAS DISCONNECTED. THE ENGINE LIGHT ALSO CAME ON AT THIS TIME. MY FIANCEE' CAME TO WHERE I WAS AT AND HE SHUT THE VEHICLE OFF AND THEN STARTED IT BACK UP AND THE ENGINE LIGHT WAS OFF AND THE VEHICLE WAS BACK TO RUNNING AGAIN LIKE NOTHING EVER HAPPENED. I HAVE READ SEVERAL COMPLAINTS ABOUT THE THROTTLE BODY BEING BAD AND THAT FORD AND FORD GARAGES WHERE REFUSING TO FIX THE PROBLEM WITH ALL THE VEHICLES DOING THIS AND I THINK THAT IS SO WRONG ON MANY LEVELS DUE TO FORD BEING A TOP MANUFACTURER OF VEHICLES THEY SHOULD STAND BY THE VEHICLES AND FIX ANY PROBLEMS THAT OCCUR WITH THE VEHICLES. I DON'T HAVE ANY WARRANTY AND I AM ON LIMITED INCOME AND CANNOT AFFORD TO PAY A BIG TOW BILL OR PLAY FOR A MAJOR REPAIR. *TR

06/10/2016
Components: ENGINE
Incident Date: 06/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C77BK******
Summary

I JUST FILED A COMPLAINT ABOUT MY 2011 FORD ESCAPE WITH THE COMPLAINT NUMBER BEING 10873640. I ENTERED THE WRONG VIN NUMBER SO I AM PUTTING IT IN THIS MESSAGE. THE RIGHT VIN NUMBER IS AS FOLLOWS: [XXX] THE OTHER VIN NUMBER WAS FOR MY DAUGHTERS DODGE GRAND CARAVAN. SORRY FOR THE MIX-UP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

06/07/2016
Components: POWER TRAIN
Incident Date: 06/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F7XGU******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SHOOK AND DECELERATED. THE SERVICE ENGINE NOW WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TURNED OFF AND RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED IN NOVEMBER OF 2015 PER A MANUFACTURER RECALL FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WOULD NOT REPAIR THE VEHICLE A SECOND TIME FOR THE SAME FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

06/02/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 03/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG1BK******
Summary

I CONTINUE TO HAVE ISSUES WITH THE ELECTRONIC THROTTLE BODY (ETB), UP TO AND INCLUDING THE COMPLETE SHUTDOWN OF THE SYSTEM. I AM THE ORIGINAL OWNER OF THIS VEHICLE AND HAVE ABIDED BY ALL SERVICE RECOMMENDATIONS FOR THIS MAKE/MODEL. THE EXTENDED WARRANTY ON THE ETB RUNS OUT AT 100K (VEHICLE CURRENTLY AT 75K). THERE ARE TIMES THE VEHICLE SHIFTS SO VIOLENTLY THAT ONE WOULD BELIEVE THEY'VE BEEN REAR-ENDED. WHEN I TAKE MY VEHICLE IN TO THE DEALERSHIP (5 TIMES, 2 DIFFERENT DEALERSHIPS), I'M TOLD THEY RE-PROGRAM THE SYSTEM AND TO GIVE IT ANOTHER 500 TO 1000 MILES FOR THE SYSTEM TO RELEARN MY DRIVING HABITS. THE "REBOOT" LASTS BETWEEN 800 TO 1500 MILES ON AVERAGE. I DON'T UNDERSTAND WHY THE ETB CAN'T BE REPLACED IN ITS ENTIRETY AT THIS POINT.

05/25/2016
Components: STEERING
Incident Date: 05/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C71BK******
Summary

I FILED A COMPLAINT THE OTHER DAY BUT IT HAS GOTTEN SO MUCH WORSE THAT I HAD TO TAKE IT TO THE DEALER. THEY TOLD ME THAT THE PSCM WAS BAD. ALMOST $1300. IT WILL HAVE TO WAIT UNTIL I HAVE THE MONEY FOR IT. THIS IS THE SAME PROBLEM AS RECALL #14S05 BUT IT DOES NOT REACH OUR MANUFACTURER DATE. IT IS TIME FOR THEM TO STEP UP AND EXTEND THE RECALL TO COVER ALL OF THE DATES BEFORE SOMEONE GETS KILLED WHEN THE POWER STEERING GOES OUT IN THE MIDDLE OF A TURN LIKE HAPPENED TO ME THE OTHER DAY. I WAS MAKING A LEFT TURN IN THE INSIDE TURNING LANE WHEN IT STOPPED WORKING. NOT ONLY DID I LOSE POWER STEERING BUT IT SNATCHED THE WHEEL OUT OF MY HAND. I ALMOST HIT THE CAR NEXT TO ME BEFORE I GOT CONTROL OF IT. IF MY WIFE HAD BEEN DRIVING, AND IT IS HER VEHICLE, SHE WOULD HAVE HIT THE CAR NEXT TO HER. I FIND IT HARD TO BELIEVE THAT WE ARE THE ONLY ONES COMPLAINING ABOUT THIS. THEY NEED TO DO SOMETHING ABOUT THIS BECAUSE IT IS GOING TO PUT A FINANCIAL HARDSHIP ON US TO GET IT FIXED.

05/24/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 05/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUOC71BK******
Summary

I HAVE A 2011 FORD ESCAPE. I WAS DRIVING ON A 2 WAY STREET AND THE GAS PEDAL STOPPED WORKING OUT OF NOWHERE AND I COULD NOT ACCELERATE. LUCKILY I WAS ABLE TO COAST TO THE SIDE BEFORE GETTING REAR ENDED. WHAT IS FRUSTRATING ABOUT THIS IS FORD HAD A RECALL A COUPLE YEARS AGO FOR MY MAKE AND MODEL FOR A BAD THROTTLE .. SAME EXACT ISSUE I HAD WHERE I WAS DRIVING AND COULDNT ACCELERATE. INSTEAD OF REPLACING THE THROTTLE THEY GAVE 1.6 MILLION CUSTOMER SATISFACTION PROGRAM WARRANTIES.. SO BASICALLY YOU HAD TO HAVE AN ISSUE BEFORE IT WOULD BE REPLACED. I CALLED FORD CORP 5/23/16 AND BECAUSE MY VIN# WASNT ONE IN THE RECALL THEY WILL NOT PAY FOR MY $400 BILL. IT IS THE SAME EXACT ISSUE AS THE RECALL BUT SINCE MY VIN# IS DIFFERENT THEY WONT PAY. HOW DOES THAT MAKE ANY SENSE. LUCKILY I DIDNT GET INTO AN ACCIDENT . I FIND IT INCOMPREHENSIBLE THAT FORD RECALLS THE THROTTLE BODY IN THEIR CARS AND WILL NOT DO THE RIGHT THING AND PAY FOR MINE. I DRIVE THE HIGHWAY EVERYDAY TO WORK AND I CANT EVEN IMAGINE IF IT FAILED ON THE HIGHWAY. ALL BECAUSE I DONT HAVE THE RIGHT VIN#.. MAYBE THEY NEED TO CONSIDER EXPANDING THEIR VIN#'S. THIS IS A VERY SERIOUS ISSUE AND THE FACT THEY DONT CARE MAKES ME RETHINK MY NEXT CAR PURCHASE. WE HAVE 2 FORD'S NOW AND I DONT SEE A 3RD IN MY FUTURE.

05/18/2016
Components: STEERING
Incident Date: 05/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C71BK******
Summary

LAST YEAR IT BEGAN WHEN THE VEHICLE WAS STARTED THE POWER STEERING WOULD NOT WORK. YOU COULD SHUT THE ENGINE OFF AND RESTART IT AND IT WOULD WORK. AS TIME WENT BY IT HAPPENED MORE FREQUENTLY AND I CALLED THE FORD DEALER ABOUT A RECALL SOMEONE HAD TOLD ME ABOUT AND WAS TOLD THAT OUR ESCAPE WAS NOT INCLUDED AND THAT I SHOULD FILE A COMPLAINT WITH YOU. I DID THAT LAST YEAR AND HAVE GOTTEN NO RESPONSE. IT HAS GOTTEN PROGRESSIVELY WORSE. IT HAS BEEN SHUT OFF AND RESTARTED SO MANY TIMES THAT IT KILLED THE BATTERY. IT STILL HAD VOLTS BUT NO LONGER HAD ENOUGH COLD CRANKING AMPS TO START THE ENGINE. NOW IT HAS HAPPENED A COUPLE OF TIMES WHILE I WAS DRIVING. WHEN IT STOPS IT ALMOST SNATCHES THE STEERING WHEEL OUT OF YOUR HANDS. THERE IS NEVER ANY WARNING AND NO WARNING LIGHTS COME ON. SOMETIMES WHEN IT IS QUIET IN THE CAR I CAN HEAR A CLICK COME FROM THE STEERING COLUMN AND IT EITHER QUITS WORKING OR IF IT WAS NOT WORKING IT START BACK. THREE DAYS AGO IT HAPPENED WHILE I WAS IN THE MIDDLE OF A TURN AT AN INTERSECTION THAT HAS TWO TURN LANES AND I ALMOST HIT THE CAR NEXT TO ME. IF IT HAD HAPPENED WHILE MY WIFE WAS DRIVING SHE PROBABLY WOULD HAVE HIT THEM. THERE IS A GOOD POSSIBILITY OF THIS AS IT IS HER VEHICLE. I AM DRIVING IT THIS WEEK BECAUSE I AM A LITTLE UNCOMFORTABLE WITH HER DRIVING IT. I LIVE IN MARYLAND AND WORK ALL WEEK IN NEW JERSEY. I HOPE IT DOES NOT HAPPEN WHILE I AM ON THE NJ TURNPIKE AS PEOPLE ON THERE LIKE TO STAY CLOSE AND GOES FAST. I REALLY HAVE NO CHOICE BECAUSE WE HAVE TO BE ABLE TO GO TO WORK AND CANNOT AFFORD TO HAVE IT FIXED. MY UNDERSTANDING IS THAT THERE ARE SEVERAL POSSIBILITIES THAT GO FROM SOFTWARE PROGRAMING, SENSOR REPLACEMENT OR STEERING COLUMN REPLACEMENT. IT IS OBVIOUS FROM THE SYMPTOMS THAT IT SHOULD BE INCLUDED IN THE RECALL BUT HAS NOT BEEN.

05/10/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG0BK******
Summary

VEHICLE ENGINE SUDDENLY AND RANDOMLY CUTS OUT IN THE MIDDLE OF DRIVING, IN MOTION ON THE HIGHWAY, OR SOON AFTER STARTING TO DRIVE, IN MOTION LEAVING A PARKING LOT. THE ACCELERATOR BECOMES UNRESPONSIVE AND THE CAR SPUTTERS TO A STOP. WHEN YOU TRY TO RESTART THE CAR IT TURNS ON AS IF NOTHING HAPPENED.

05/09/2016
Components: STEERING
Incident Date: 09/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D79BK******
Summary

POWER STEERING ASSIST RANDOMLY MALFUNCTIONS CAUSING LOSS OF POWER STEERING AT BOTH LOW SPEED AND HIGH SPEED BOTH GOING STRAIGHT OR TURNING. THIS HAS HAPPENED MULTIPLE TIMES. FORD HAS A RECALL ON THIS ISSUE, HOWEVER MY VEHICLE IS NOT LISTED UNDER THE RECALL DESPITE BEING MANUFACTURED AT THE SPECIFIC PLANT THEY IDENTIFIED THE PROBLEM WITH. THE RECALL DATE STARTED ONE MONTH AFTER MY VEHICLE WAS MANUFACTURED. FORD IS VERY MUCH AWARE OF THE MECHANICAL FAILURE AND REFUSES TO COVER THE COST OF REPAIRS FOR THEIR MANUFACTURING DEFECT THAT THEY HAVE BEEN AWARE OF SINCE 2009. THE RECALL NUMBER IS 14S05.

05/03/2016
Components: POWER TRAIN
Incident Date: 02/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG4BK******
Summary

WHILE VEHICLE WAS TRAVELING AT 70 MPH THAN ALL OF A SUDDEN LOSES POWER. BROUGHT VEHICLE TO AUTONATION FORD KATY AND WAS TOLD THEIR IS A RECALL FOR ELECTRONIC THROTTLE BODY. ASKED PROPERTY TO REPAIR TOLD THEY COULD NOT DO SO UNLESS VEHICLE SHOWED ISSUE AT THE DEALERSHIP. I THINK THIS IS AN UNSAFE PRACTICE AND SHOULD BE REPAIRED ASAP.

05/03/2016
Components: POWER TRAIN
Incident Date: 02/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0E71BK******
Summary

TRAVELING AT HIGHWAY SPEED 70 MPH VEHICLE LOSES ALL POWER. BROUGHT VEHICLE TO AUTONATION FORD KATY TEXAS WAS TOLD THERE WAS A ELECTRONIC THROTTLE BODY RECALL. ASKED DEALERSHIP TO FIX AND WAS TOLD THEY COULD NOT UNLESS VEHICLE REPLICATED ISSUE AT THE DEALERSHIP. I FEEL THE ISSUE NEEDS TO BE CORRECTED AS SOON AS POSSIBLE DO TO FUTURE SAFETY ISSUES

04/19/2016
Components: STEERING
Incident Date: 04/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EGXBK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL WAS LOOSE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

04/02/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG8BK******
Summary

TAKATA RECALL STOPPED AT STOP SIGN TRIED TO MOVE FORWARD WOULD ONLY MOVE AT A TINY CRAWL RED WRENCH LIGHT CAME ON MADE IT HOME STILL ONLY BARELY MOVING. TURNED MOTOR OFF RESTARTED EVERYTHING SEEMED TO BE BACK TO NORMAL. NOW I'M AFRAID TO DRIVE IN VERY MUCH TRAFFIC. IF THIS HAPPENS ON BUSY HIGHWAY COULD BE EXTREMELY DANGEROUS. I NEED TO KNOW WHAT TO DO.

03/26/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG8BK******
Summary

MY 2011 FORD ESCAPE LIMITED VIN NUMBER [XXX] WHILE DRIVING LOSES ALL ACCELERATION WHICH REQUIRES ME TO PULL THE VEHICLE OVER TURN IT OFF AND RESTART THE CAR SO IT WILL RUN NORMAL AGAIN. THIS HAPPENED 6 TIMES TO ME WHILE I WAS DRIVING ON THE HIGHWAY. AFTER GETTING THE CODES RUN IT CAME BACK WITH P2111 - THROTTLE ACTUATOR CONTROL SYSTEM - STUCK OPEN. I HAVE SEEN MANY COMPLAINTS ABOUT THIS ONLINE AND TO BE HONEST IT IS A VERY SCARY EXPERIENCE WHEN IT HAPPENS BECAUSE IT IS A HUGE SAFETY ISSUE WHILE DRIVING, I AM LUCKY IT DIDN'T CAUSE AN ACCIDENT OR WORSE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

03/14/2016
Components: STEERING
Incident Date: 03/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG3BK******
Summary

WHILE DRIVING AT LOW SPEED ON A SIDE STREET, POWER STEERING QUIT WORKING AND ERROR "POWER STEERING ASSIST FAULT" CAME UP. POWER STEERING COMPLETELY INOPERABLE. WITH MUCH DIFFICULTY VEHICLE DRIVEN TO FORD DEALERSHIP. COULD NOT BE DRIVEN BY PERSON WITHOUT EXTREME STRENGTH. UNSAFE FOR ANYONE TO DRIVE! ADVISED THAT NOT INCLUDED IN RECALL AND COST TO REPAIR ALMOST $1200.

03/04/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 03/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG5BK******
Summary

WHILE MERGING ONTO THE INTERSTATE THE THE CAR SUDDENLY BEGAN TO ACCELERATE AT FULL THROTTLE. TEMP ~30 DEG, ROAD - DRY PAVEMENT ODOMETER: 110367.0 MILES. THE THROTTLE BODY WAS REPLACED IN SEPTEMBER 2015 BY THE FORD DEALER, AS WELL AS A NEW EXHAUST SYSTEM AT THE SAME TIME. THE CHECK ENGINE LIGHT CAME ON THE DAY BEFORE. INCIDENT: I DO NOT KNOW MY ACTUAL SPEED AT THE TIME OF THE INCIDENT BECAUSE I WAS MERGING ON TO THE INTERSTATE. IT WAS A LONG RAMP, I AM PRETTY SURE I WAS GOING AT LEAST 45MPH. I WAS ACCELERATING TO MERGE ON. ALL OF A SUDDEN THE ENGINE STARTED TO RACE AND THE CAR PROCEEDED TO ACCELERATE EVEN FASTER. I IMMEDIATELY PUSHED ON MY BRAKES WHICH HELPED TO KEEP ME FROM HITTING THE VEHICLE IN FRONT OF ME. THE ENGINE CONTINUED TO RACE AS I WAS DEPRESSING THE BRAKE. I SHUT THE ENGINE OFF AND STEERED MY WAY TO THE SIDE OF THE ROAD. I PUT THE CAR INTO NEUTRAL AND ONCE I STOPPED I PUT THE CAR INTO PARK. I PROCEEDED TO TRY TO START THE CAR, BUT THE ENGINE RACED LIKE IT WAS AT FULL THROTTLE. I IMMEDIATELY SHUT IT OFF. I TRIED TWO MORE TIMES WITH THE SAME RESULT. I CALLED MY HUSBAND'S MECHANIC WHOSE BUSINESS WAS CLOSE BY TO ASK HIS OPINION ABOUT WHAT TO DO NEXT. WITH HIM LISTENING ON THE PHONE, I STARTED THE ENGINE, BUT THIS TIME IS STARTED UP CORRECTLY. MAYBE A TOTAL OF 10 MINUTES HAD PASSED FROM THE FIRST INSTANCE OF ME HAVING TO PULL TO THE SIDE OF THE ROAD AND THIS LAST TRY WHEN IT STARTED CORRECTLY. I DROVE THE CAR TO THE MECHANIC'S BUSINESS ABOUT 5 MILES AWAY. I WANTED HIM TO CHECK THE CODE FOR WHY THE CHECK ENGINE LIGHT WAS ON AND IF THAT WAS A FACTOR FOR THE THROTTLE ISSUE. THE CODE FOR THE CHECK ENGINE LIGHT READ: CODE#: P0456 - (EVAP) SYSTEM LEAK DETECTED ( VERY SMALL LEAK). WE ALSO CHECKED THE FLOOR MATS, BUT THERE WAS NO ISSUE WITH THEM. [THE MATS DID COME WITH THE CAR AT TIME OF PURCHASE FROM THE DEALER] PURCHASED:11/30/2010

02/25/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 02/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D74BK******
Summary

MY TRACTION CONTROL LIGHT HAS REPEATING CAME ON AND OFF AS WELL AS UPON PRESSING THE ACCELERATION A FEELING OF NOISE IS NOTICEABLE. THIS HAS CAUSED ME TO BE VERY CONCERN WITH THE SAFETY OF DRIVING ON 30+ MINUTE COMMUTES DAILY. I HAVE TAKEN MY CAR TO THE SHOP WITH NOTHING DETECTABLE YET THE NOISE AND LIGHT PERSIST.

02/23/2016
Components: POWER TRAIN
Incident Date: 02/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C76BK******
Summary

POWER TRAIN , I WAS DRIVING ON I-4 AND DRIVING WITH THE TRAFFIC AND ALL OF A SUDDEN MY CAR JUST STARTS TO JERK AND CUTS OFF, NEEDLESS TO SAY I GOT OFF ON SIDE OF THE HIGHWAY AND TURNED CAR OFF. I WAS SCARED BECAUSE I LOOKED IN MY REAR VIEW MIRROR AND I THOUGHT I WAS DEAD. I HAD TO SIT FOR A FEW MINUTES BECAUSE I WAS SCARED TO THINK I COULD HAVE DIED TODAY. RESEARCHING IT REALLY ANGERS ME BECAUSE THIS COULD AND CAN BE PREVENTED. SOMETHING NEEDS TO BE DONE TO GET A RECALL. AS FOR THE CAR IT STARTED BACK UP AND GOT ME HOME. I CANNOT SAY I AM SAFE IN MY OWN CAR. THIS CAR IS A DEATH TRAP PLEASE CALL A RECALL BEFORE MYSELF OR ANYONE OF THE OTHERS GETS KILLED.

02/16/2016
Components: VISIBILITY/WIPER
Incident Date: 02/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D75BK******
Summary

THE BACK GLASS EXPLODED SPONTANEOUSLY. LUCKILY NO ONE WAS WITH IN A FEW FEET. WE FOUND GLASS FRAGMENTS IN THE BACK SEAT, CARGO AREA, ALL OVER THE DRIVE WAY, AND IN A SEMI-CIRCLE SEVERAL FEET AROUND THE REAR OF THE VEHICLE. IT WAS JUST PARKED IN MY DRIVEWAY AND HAD NOT BEEN DRIVEN OR ENTERED SINCE THE NIGHT BEFORE.

02/09/2016
Components: UNKNOWN OR OTHER
Incident Date: 01/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG3BK******
Summary

I HAD OIL LEAKAGE IN JAN 2015 AND TOOK IT TO DEALERSHIP. THEY SAID ITS PTO SIDE COVER GASKET LEAKING. CAR HAD ONLY 48117 MILES. HAD EXTENDED WARRANTY. THEY FIXED IT. NOW AGAIN IN A YEAR I TOOK CAR FOR REGULAR OIL CHANGE AND THEY DISCOVER OTHER LEAK. I DON'T SEE OIL ON THE GARAGE FLOOR THOUGH. THIS TIME IT'S TIMING COVER GASKET. DON'T HAVE EXTENDED WARRANTY ANY MORE. THEY SAID IT WILL COST $1340 PLUS TAX. I TOOK IT FOR SECOND OPINION AND THEY SAID NO LEAKAGE ON TIMING COVER GASKET BUT SAME LEAK WHAT I HAD IT LAST YEAR. THEY WORDED DIFFERENTLY. THEY CALL IT TRANSFER CASE COVER LEAKING. CAR HAS ONLY 66300 MILES. NOT UNDERSTANDING WHY CAR CAN HAVE LEAKAGE PROBLEM IN SUCH LOW MILEAGE. FORD NEED TO LOOK INTO THESE.

02/07/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 01/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C73BK******
Summary

OUR FORD STALLS THEN JERKS/JUMPS WHEN ACCELERATING AT TIMES. IT'S STARTING TO HAPPEN MORE OFTEN. IT MAINLY HAPPENS AFTER TURNING ON AND DRIVING IT FOR THE FIRST TIME DURING THAT DAY ALTHOUGH THERE HAVE BEEN TIMES WHERE IT WILL STILL DO IT EVEN AFTER IT HAS BEEN RUNNING THROUGHOUT THE DAY.

02/06/2016
Components: AIR BAGS
Incident Date: 01/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D79BK******
Summary

OCCUPANT CONTROL MODULE IN PASSENGER SEAT IS FAULTY. I AM TOLD THAT THE PASSENGER AIRBAG OR ALL AIRBAGS MAY OR MAY NOT INFLATE IN A COLLISION. THERE ARE NO KNOWN RECALLS FOR THIS ISSUE. THERE WAS NO KNOWN DAMAGE OR INCIDENT THAT CAUSED THIS SYSTEM TO FAIL. IT OCCURRED SLOWLY OVER SEVERAL MONTHS AND EVENTUALLY QUIT COMPLETELY. THE PASSENGER AND DRIVER AIRBAG LIGHT COMES ON AND STAYED ON PERMANENTLY AFTER SEVERAL SECONDS OF THE CAR'S IGNITION BEING ON OR THE CAR ENGINE RUNNING. THE INVOICE FROM THE DIAGNOSTIC IS ATTACHED.

02/03/2016
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D77BK******
Summary

STALLING OUT IN TRAFFIC SPEEDING UP FOR NO REASON.ALL SYMPTOMS POINT TO THROTTLE BODY EXACTLY WHAT THEY DESCRIBED TO ME AT MY LOCAL DEALER! BUT TOLD ME THEY WILL NOT FIX IT UNTIL IT SETS A CODE !!!!!!!!!!! IN THE MEAN TIME I AM AFRAID I WILL GET HURT BECAUSE IT HAS STALLED IN TRAFFIC . I AM REALLY CONCERENED FOR MY SAFETY.

02/01/2016
Components: POWER TRAIN
Incident Date: 01/29/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9D74BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE PARKED, THE CONTACT WAS WALKING TO THE REAR OF THE VEHICLE TO PUT LUGGAGE IN THE TRUNK AND NOTICED THE VEHICLE WAS ROLLING TOWARDS HER. THE CONTACT DOVE TO THE GROUND ON THE SIDE OF THE VEHICLE TO AVOID BEING HIT. THE VEHICLE ROLLED BACK AND STRUCK THE POLE TO THE BUILDING. THERE WERE NO OCCUPANTS IN THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE OWNER RECEIVED INJURIES TO HER KNEE AND BACK WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT TOWED OR TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

01/25/2016
Components: STEERING
Incident Date: 09/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D77BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE THE VEHICLE WAS IN MOTION, THE STEERING WHEEL SEIZED AND WAS EXTREMELY DIFFICULT TO TURN MORE THAN ONCE. THE FAILURE WAS RANDOMLY PROGRESSING. THE CONTACT NOTIFIED THE DEALER OF THE FAILURE AND THEY INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TO BE INSPECTED AND DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

01/11/2016
Components: STEERING
Incident Date: 12/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG1BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

12/31/2015
Components: STEERING
Incident Date: 12/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D75BK******
Summary

WHEN STARTING THE VEHICLE THE POWER STEERING WILL NOT ENGAGE. AFTER ONE OR MORE TRIES IT WILL FINALLY ENGAGE. ON MORE THAN ONE OCCASION THE STEERING DISENGAGED WHILE BACKING OUT OF THE DRIVEWAY AND HAD TO BE STOPPED AND RESTARTED AS ABOVE. MY LOCAL GARAGE FOUND ERROR CODE B1342 AND CONFIRMED BY A FORD DEALER. THE CODE MEAN THE STEERING COLUMN MUST BE REPLACED. THE DEALER SAID THE VEHICLE IN NOT COVERED BY THE RECAĺL 14S05. I SPOKE TO FORD CUSTOMER SERVICE AND A CASE # WAS OPENED. WHEN I CALLED TO INQUIRE KEVIN SAID A CASE SHOULD NOT HAVE BEEN OPENED AND AN INTERNAL INQUIRY WOULD BE STARTED. FORD OBVIOUSLY DOESN'T WANT COMPLAINTS RECORDED. THIS IS A FORD MISTAKE AND A SAFETY ISSUE AND SHOULD BE CORRECTED AT THEIR EXPENSE. FORD EXECUTIVES ARE UNACCOUNTABLE AND APPARENTLY ONLY WORRIED ABOUT THE BOTTOM LINE AND THEIR BONUSES. THEY TRIED TO MEET THEIR SAFETY OBLIGATION BY UPDATING SOFTWARE IN SOME VEHICLES THAT WARNS STEERING IS ABOUT TO FAIL. THAT IS UNETHICAL AND NO HELP WHEN GOING 70 MPH ON A THREE OR FOUR LANE HIGHWAY. THIS REMINDS ME OF THE PINTO FIASCO.

12/28/2015
Components: STEERING
Incident Date: 12/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D76BK******
Summary

WHILE DRIVING THE CAR THERE WAS A LOSS OF POWER STEERING. DROVE HOME ON LOCAL CITY STREETS WITH DIFFICULTY. THE NEXT DAY THE POWER STEERING WAS AVAILABLE AFTER STARTING THE CAR. CHECKED ON INTERNET AND FOUND THAT FORD HAS HAD A PROBLEM FOR YEARS WITH THE MODEL VEHICLE. WENT TO THE FORD DEALER AND WAS TOLD THAT THE VEHICLE WAS OUT OF WARRENTY. CALLED FORD SERVICE REP AND WAS TOLD TO HAVE THE VEHICLE CHECKED AND THAT BECAUSE OF THE LOW MILEAGE, THEY MAY REPAIR IT.

12/22/2015
Components: ENGINE
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0E7XBK******
Summary

VEHICLE STALLS, LUNGES, AND SURGES WITH LOSS OF POWER WHILE DRIVING. THIS ISSUE IS WELL DOCUMENTED ON 2011 FORD ESCAPES WITH COUNTLESS SIMILAR EXPERIENCES POSTED ONLINE. PROBLEM HAPPENS UNPREDICTABILITY SO WHEN TAKEN TO THE DEALERSHIP THEY WERE AWARE OF THE ISSUE BUT WOULD NOT REPLACE THE CULPRIT PART, THE THROTTLE BODY, WITHOUT A CHECK ENGINE LIGHT LIT OR THE VEHICLE REPRODUCING THE PROBLEM IN THE LIMITED TIME THEY HAD THE VEHICLE.

12/15/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 12/09/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 1FMCU9EG2BK******
Summary

VEHICLE WAS PARKED FOR 4 DAYS IN DRIVEWAY. VEHICLE ENGINE COMPARTMENT BECAME ENGULFED IN FLAMES UNEXPECTEDLY. CAUSE UNKNOWN. A 2014 RECALL RELATED TO THROTTLE BODY IS SUSPICIOUS. RECALL WAS ADDRESSED UNDER CUSTOMER SATISFACTION PROGRAM 13N03.

12/09/2015
Components: STRUCTURE
Incident Date: 12/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG5BK******
Summary

MY 2011 FORD ESCAPE REAR LIFTGATE LATCH WON'T OPEN- CAUSED BY PREMATURE FAILURE OF AN ELECTRICAL ACTUATOR THAT UNLATCHES (OPEN) THE LIFT-GATE. THE VEHICLE'S LIFTGATE ONLY UNLATCHES ELECTRICALLY (BUTTON SWITCH OPERATED). THERE IS NO WAY TO OPEN THE LIFTGATE MANUALLY IF THE ACTUATOR FAILS OR IN THE EVENT OF VEHICLE'S ELECTRIC POWER FAILURE. DEFECTIVE DESIGN, QUALITY CONTROL/RELIABILITY ISSUE AS WELL AS SAFETY CONCERN. THERE ARE APPARENTLY TENS OF THOUSANDS OWNERS OF 2008 TO 2012 FORD ESCAPE WITH THE EXACT SAME PROBLEM AS DEMONSTRATED BY THE FOLLOWING YOU TUBE LINK (OVER 69,000 VIEWS TO DATE AND GROWING): HTTPS://WWW.YOUTUBE.COM/WATCH?V=BKXGGQYXXO4

11/25/2015
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 10/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C73BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHEN THE FOBIK KEY WAS DEPRESSED TO UNLOCK THE DOORS, THE LIFT GATE FAILED TO UNLOCK. THE CONTACT ATTEMPTED TO UNLOCK THE LIFT GATE MANUALLY BUT THE ATTEMPT FAILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

11/21/2015
Components: ENGINE
Incident Date: 11/19/2015
Crash: No
Fire: No
Summary

BEGINNING OF OCTOBER THE VEHICLE JERKED VIOLENTLY BUT IT STOPPED IMMEDIATELY & THEN DROVE FINE. APPROXIMATELY 1.5 MONTHS LATER, I WAS DRIVING DOWN A BUSY ROAD & THE CAR STARTED JERKING HARD AND WOULDN'T MOVE. I HAD IT TOWED TO A FORD DEALERSHIP. I WAS TOLD THAT IT WAS THE TRANSMISSION & WOULD COST OVER $4,200 TO REPLACE. A VEHICLE WITH 120,000 MILES DOESN'T TYPICALLY HAVE TRANSMISSION FAILURE. MY MECHANIC SUGGESTED I RESEARCH FORD ESCSPES, AS HE NOTED THEIR ENGINE & TRANSMISSION FAILURES ARE WELL KNOWN. AFTER DAYS OF RESEARCHING THE TOPIC, I SEE IT IS A FAR TOO COMMON COMPLAINT ON FORD SUVS AROUND 90,000-130,000 MILES. THIS IS A GRAVE DANGER & SOMETHING FORD MUST BE AWARE OF

11/20/2015
Components: AIR BAGS
Incident Date: 07/24/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9D75BK******
Summary

DRIVING DOWN A CITY STREET ROAD AT NIGHT 55 MPH A DEER JUMPED FROM SIDE OF THE ROAD TO CROSS HIT THE DEER HAD TO PULL OVER CAR STARTED SMOKING RADIATOR FLUID EVERYWHERE THE CAR WAS TOTALED. THE AIR BAGS NEVER DEPLOYED. I WAS HURT AND I HAD 4 PASSENGER, ALL WERE WEARING SEATBELTS INCLUDING MYSELF. I DIDN'T FILE A POLICE REPORT AS I FIGURED IT WAS A DEER WHAT ARE THEY GOING TO DO ARREST THE DEER. I COULD NOT AFFORD THE REPAIRS OR PAYMENTS FOR THE VEHICLE ANYMORE SO I VOLUNTARY GAVE BACK MY VEHICLE TO THE COMPANY.

11/18/2015
Components: STEERING
Incident Date: 11/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG5BK******
Summary

ELECTRONIC POWER STEERING UNIT FAILED WHILE DRIVING IN A RURAL SETTING ON A 2011 FORD ESCAPE WITH 67287 MILES. THE CAR WAS ABLE TO BE CONTROLLED BUT WITH GREAT EFFORT. THIS UNIT HAS BEEN THE SUBJECT OF PREVIOUS RECALL 14V284000, HOWEVER THIS VEHICLE WAS MANUFACTURED AFTER THE CUTOFF DATE ACCORDING TO FORD CUSTOMER SERVICE. ( CASE #8247746-B4F4D1). IT DOES NOT APPEAR THAT THE RECALL WAS EXTENSIVE ENOUGH AS THIS UNIT FAILED IN THE SAME MODE AS THOSE PREVIOUSLY RECALLED. THE LOCAL FORD DEALER QUOTE FOR REPAIR WAS $705.00 PARTS AND $322.50 LABOR.

11/10/2015
Components: STEERING,UNKNOWN OR OTHER,ENGINE
Incident Date: 11/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG1BK******
Summary

WHEN DRIVING CAR GOING ABOUT 45MPH.CAR SHUT OFF AND WRENCH WILL APPEAR ON DASHBOARD . I HAVE BEEN ABLE TO COAST OFF THE ROAD , SHUT OFF CAR WAIT FOR A FEW MINUTES AND RESTART CAR . I AM IN FEAR THAT CAR WILL SHUT OFF IN AREA WHERE THERE IS NO SHOULDER AND I WILL BE HIT FROM BEHIND . THERE SEEMS TO BE A PATTERN BUILDING WITH THIS SAME PROBLEM , SAME MODEL, SAME YEAR .

11/09/2015
Components: STEERING
Incident Date: 10/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D77BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

11/04/2015
Components: ENGINE
Incident Date: 10/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C73BK******
Summary

I HAD MY OIL CHANGED ON 10-03-15. ON 10-17-15, MY ENGINE LIGHT CAME ON AND MY CAR STALLED AND JERKED WHEN I WAS STOPPED AT A LIGHT AND WHEN IT WAS IN PARK WITH THE ENGINE RUNNING. I CALLED FORD AND WAS TOLD IT WOULD COST $110 JUST TO SEE WHAT WAS WRONG AND THAT WOULD NOT GO TOWARD REPAIRS. I TOOK IT TO A MECHANIC WHO DID A SYSTEM CHECK AND SAID IT WAS THE CAMSHAFT TIMER. IT WAS REPLACED BUT THAT DID NOT RESOLVE THE ISSUE. I TOOK IT TO ANOTHER REPAIR SHOP WHERE I WAS TOLD I HAD TO HAVE THE VVT SOLENOID TIMER AND THE IGNITION COIL REPLACED. HE SAID THE ENGINE OIL BURNED THESE ITEMS. I ONLY HAVE MY OIL CHANGED BY FORD. I HAD JUST REACHED 60,130 MILES ON MY VEHICLE, SO THERE WAS NO WARRANTY. I THINK THIS WAS AN EXPENSE THAT COULD HAVE BEEN AVOIDED, ESPECIALLY IF IT WAS AN OIL ISSUE.

10/29/2015
Components: AIR BAGS
Incident Date: 10/21/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9D7XBK******
Summary

TL* THE CONTACT OWNED A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE CONTACT BECAME DISTRACTED AND CRASHED INTO THE REAR QUARTER PANEL OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND THE FRONT PASSENGER SUSTAINED MINOR BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,400.

10/27/2015
Components: ENGINE
Incident Date: 10/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG5BK******
Summary

MY 2011 FORD ESCAPE WHILE DRIVING AT 65 MPH ON THE FREEWAY IN MERGING TRAFFIC THE ENGINE STALLS LEAVING ME WITH NO POWER TO CONTROL MY SPEED. AS MY CAR QUICKLY REDUCES SPEED ON A MAJOR FREEWAY I ATTEMPT TO GET OVER TO THE SHOULDER OUT OF HARM'S WAY, HIS HAS HAPPENED TO ME TWICE. SO I CALL THE SERVICE AND THEY TELL ME IT'S A PROBLEM WITH ELECTRONIC THROTTLE BODY BUT WHEN I TAKE THE CAR TO MY DEALER FOR SERVICE. THEY TOLD ME SORRY AFTER TWO KEY CYCLES THE CODE DISAPPEARS SO THERE IS NOTHING THEY CAN DO. SO I HAVE TO DRIVE THIS UNSAFE CAR AND WAIT FOR IT TO HAPPEN AGAIN BEFORE I CAN BRING IT IN.

10/25/2015
Components: UNKNOWN OR OTHER
Incident Date: 10/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D78BK******
Summary

I HEARD A LOUD POP WHILE DRIVING DOWN THE FREEWAY. THE SUNROOF HAD SHATTERED AND HAD A LARGE HOLE IN THE MIDDLE OF IT. NO OBJECT HIT THE CAR TO CAUSE THIS TO HAPPEN.

10/23/2015
Components: STEERING
Incident Date: 10/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D72BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, EXCESSIVE FORCE WAS REQUIRED TO MANEUVER THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

10/21/2015
Components: POWER TRAIN,ENGINE
Incident Date: 10/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG5BK******
Summary

I WAS DRIVING ALONG THE HIGHWAY AND MY RIDE SHUDDERED SOME AND LOST ACCELERATION, MY ENGINE LIGHT CAME ON THEN THE WRENCH SYMBOL CAME ON AND IT HAS STAYED ON. IT'S GIVING A THROTTLE/ POWERTRAIN ERROR. I'VE DONE SOME RESEARCH AND I'VE SEEN A LOT OF COMPLAINTS CONCERNING THIS ISSUE AND WAS TOLD TO FILE A COMPLAINT. FORD NEEDS TO ISSUE A RECALL ON THIS PROBLEM BEFORE SOMEONE GETS SERIOUSLY HURT OR KILLED.

09/28/2015
Components: STEERING
Incident Date: 09/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG4BK******
Summary

THE POWER STEERING SUDDENLY DIDN'T WORK. UPON SEVERAL RESTARTS, IT BEGAN WORKING AGAIN BUT SOMETIMES STOPS WORKING WHILE THE CAR IS MOVING. THIS EVENT HAS BEEN REPEATED SEVERAL TIMES. THERE IS A RECALL FOR 2008 - 2011 FORD ESCAPES BUT MINE WAS NOT INCLUDED IN THE RECALL BUT HAS THE SAME DANGEROUS PROBLEM AS THE CARS THAT WERE RECALLED. FORD WILL NOT TELL ME WHY MY 2011 WAS EXCLUDED FROM THE RECALL. THE COST OF REPAIR IS APPROXIMATELY $1,000. I DON'T BELIEVE I SHOULD HAVE TO PAY FOR A DANGEROUS DEFECT THAT FORD HAS ACKNOWLEDGED BUT WON'T INCLUDE MY CAR.

09/25/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 03/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D79BK******
Summary

WHEN SLOWING DOWN AT ABOUT 20-25 MPH, CAR JERKS LIKE TRANSMISSION IS TRYING TO SLIP FROM 2ND TO 1ST GEAR. HAS BEEN LIKE THIS FOR OVER TWO YEARS. MOST READINGS ON 'NET SUGGESTS SOFTWARE ISSUES BUT NOT MANY OWNERS HAVE FOUND SATISFACTION WITH THE UPDATES AND APPEAR TO HAVE TO PAY FOR THEM..

09/17/2015
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 06/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C7XBK******
Summary

A/C PUMP CYCLES ON AND OFF BUT NO A/C IN SUMMER. IN WINTER -THE DEFROSTER CUTS OUT WHICH I BELIEVE IS A OVERHEATING RESISTER THUS NOT CYCLING THE A/C. ALSO SWITCH IS INOP FOR FAN ON POSITIONS 1 AND 2. I BELIEVE THE SYSTEM " MALFUNCTION" IS A FIRE/ SAFETY ISSUE AND NEEDS A SAFETY CAMPAIGN BECAUSE OF ALL WEATHER HAZARDS SUCH AS FOG, EXCESSIVE SUMMER TEMPS, AND FREEZING TEMPS WITH CONDENSATION. THANKS

08/28/2015
Components: STEERING
Incident Date: 07/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG9BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 50 MPH AROUND A CURVE, THE STEERING WHEEL SEIZED WITHOUT WARNING CAUSING THE CONTACT TO DRIVE OFF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 91,196.

08/27/2015
Components: POWER TRAIN
Incident Date: 11/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D73BK******
Summary

MY 2011 ESCAPE TRANSMISSION SEEMED TO SHIFT HARD WHEN SLOWING DOWN AT TIMES. THIS WOULD HAPPEN INTERMITTENTLY AND DID NOT CAUSE A LOT OF PROBLEMS WHEN I FIRST GOT IT. IT SEEMED TO OCCUR MORE FREQUENTLY AROUND THE FIRST OF THIS YEAR. I TOOK IT TO A FORD DEALERSHIP (BILL COLLINS FORD) TO CHECK THE TRANSMISSION. THEY KEPT IT FOR SEVERAL DAYS BEFORE THEY EVEN LOOKED AT IT. THE TRANSMISSION NEEDED SOFTWARE UPDATES WHICH I HAD TO PAY ABOUT $160 FOR. I HAD TO TAKE IT BACK AGAIN A FEW MONTHS LATER AND IT WAS THE SAME THING - NEEDED A SOFTWARE UPDATE AFTER THEY KEPT IT SEVERAL DAYS AGAIN. THERE APPEARS TO BE SOME TYPE OF PROBLEM WITH THE TRANSMISSION NEEDING A SOFTWARE UPDATE SO FREQUENTLY.

08/22/2015
Components: ENGINE
Incident Date: 07/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C73BK******
Summary

WHEN ACCELERATING FROM A STOPPED POSITION, THE VEHICLE FELT AS IF IT WERE ABOUT TO STALL. I PRESSED THE CLUTCH AND THE VEHICLE DID NOT STALL, BUT WOULD NOT MOVE FORWARD. I TURNED THE VEHICLE OFF. I RESTARTED THE VEHICLE (WHICH HESITATED TO CATCH FOR SEVERAL SECONDS). UPON THE VEHICLE STARTING, I AGAIN ATTEMPTED TO ACCELERATE THROUGH THE INTERSECTION. AT FIRST THE VEHICLE SEEMED OK, BUT SHORTLY THROUGH THE INTERSECTION THE VEHICLE LOST ALL ACCELERATION. I PULLED OFF TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF. AFTER SEVERAL MINUTES I RESTARTED THE VEHICLE AND WAS ABLE TO CONTINUE WITHOUT INCIDENT, HOWEVER THE "CHECK ENGINE" LIGHT WAS ILLUMINATED. I HAD THE VEHICLE CHECKED AND IT READ ERROR CODE P2111. THE CHECK ENGINE LIGHT WENT OUT AND THE VEHICLE DID NOT GIVE ME PROBLEMS AGAIN UNTIL AUGUST 20, 2015. AS I ACCELERATED FROM A STOPPED POSITION, THE VEHICLE AGAIN LOST ALL POWER TO THE ENGINE (THOUGH IT DID NOT STALL). I WAS ABLE TO MOVE TO THE SIDE OF THE ROAD AND DISENGAGE THE ENGINE. AFTER SEVERAL MINUTES, AND WITH A HESITATED "CATCH" THE ENGINE RESTARTED. I BELIEVE THIS IS AN EXISTING AND KNOWN PROBLEM WITH FORD (NHTSA PE13003), HOWEVER, I WAS TOLD BY MY LOCAL DEALER AND FORD CUSTOMER SERVICE THAT THE WARRANTY EXTENSION OFFERED UNDER THAT INVESTIGATION DOES NOT APPLY TO MY VEHICLE (WHICH FALLS WITHIN ALL OF THE GUIDELINES FOR YEAR, MAKE, MODEL, AND MILEAGE).

08/14/2015
Components: POWER TRAIN
Incident Date: 08/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D7XBK******
Summary

DRIVING CAR HOME AFTER WORK - SLOWED DOWN AND STOPPED AFTER TRAFFIC LIGHT CHANGE. PRESSED ON ACCELERATOR AND CAR SHUDDERED WOULD NOT ACCELERATE. THE WRENCH LIGHT CAME ON AND THE CAR WENT INTO LIMP HOME MODE. TURNED INTO PARKING LOT AND SHUT DOWN AND RESTARTED ENGINE. THE ENGINE RPM SUDDENLY WENT TO ABOUT 7000 RPM WITH THE NO PUSH OF THE ACCELERATOR. ENGINE EVENTUALLY NORMALIZED AND I WAS ABLE TO DRIVE IT THE REST OF THE WAY HOME. MY HUSBAND TEST DROVE THE VEHICLE AND THE SAME THING HAPPENED TO HIM WITH THE CAR GOING NON RESPONSIVE INTO LIMP HOME MODE. HE TROUBLESHOT THE ISSUE TO THE THROTTLE BODY. AFTER REMOVING THE THROTTLE BODY, CLEANING IT, AND RECALIBRATING , THE ISSUE DISAPPEARED. HE IS GOING TO REPLACE THE PART FOR SAFETY SINCE THIS ISSUE HAPPENING AT HIGHWAY SPEED COULD BECOME DANGEROUS.

08/10/2015
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 07/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG1BK******
Summary

TODAY WAS THE WORST IT HAS BEEN, IT AL STARTED ABOUT 2 MONTHS AGO, IT JUST HAPPENS WITHOUT WARNING OF ANY KIND. BUT TODAY THE FIRST TIME WAS ON MY WAY TO WORK, LUCKILY I HAD A PLACE TO PULL OFF, TURN OFF ENGINE SIT AND START IT BACK, NOT IMMEDIATE I MAY SAY ( A LITTLE HESITATION IN THE STARTING) THEN THE SECOND TIME (TODAY) HAPPENED IN AN INTERSECTION SAME PROCESS, BUT THIS TIME WAS VERY SCARY, SEEING HOW CARS WERE COMING AT ME HONKING AND GOING AROUND ME. THEN THE THIRD TIME (TODAY) WAS ON MY WAY HOME FROM WORK, WITH MY GRANDSON IN THE CAR I MIGHT ADD, THIS ACCRUED NOT 30 MINUTES AFTER THE 2ND INCIDENT. I HAD TO PULL OFF THE ROAD AND REPEAT THE PROCESS TO GET GOING AGAIN. IF THIS CONTINUES TO OCCUR, IT COULD TURN INTO A VERY BAD ACCIDENT.

08/06/2015
Components: AIR BAGS
Incident Date: 10/30/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0DG0BK******
Summary

I INVESTIGATED A TRAFFIC COLLISION INVOLVING A 2011 FORD ESCAPE THAT SUSTAINED SIGNIFICANT FRONT END DAMAGE DURING THE EVENT. THE AIRBAGS FAILED TO DEPLOY DURING THE COLLISION AFTER THE VEHICLE SUSTAINED DAMAGE TO THE ENTIRE FRONT BUMPER AREA TO INCLUDE THE BUCKLING OF THE HOOD AREA. I HAVE PHOTOGRAPHS OF THE VEHICLE DAMAGE I CAN E-MAIL SHOWING THE VEHICLE AND DAMAGE SUSTAINED. INJURIES WERE INCURRED FROM PARTIES IN BOTH VEHICLES (2 CAR COLLISION). PLEASE CONTACT ME AT THE MADERA POLICE DEPARTMENT FOR FURTHER INFORMATION REGARDING THIS INCIDENT AND MY CONCERN FOR THE AIRBAGS FAILING TO DEPLOY...UPDATED 10/15/15 *BF *CN

08/03/2015
Components: STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 07/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG1BK******
Summary

SUN ROOF SHATTERED WHILE IN HOT SUN,LATER BLEW OUT ONTO THE HIGHWAY

07/30/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D76BK******
Summary

FIRST DATE OF OCCURRENCE: 7/22/15 I WAS DRIVING ABOUT 40 MPH AND IT SEEMED AS THOUGH EVEN THOUGH I HAD FUEL IN MY GAS TANK, THAT THE CAR WAS RUNNING OUT OF GAS. I PUT IT IN PARK, TURNED IT OFF AND TURNED IT BACK ON AGAIN AND IT RAN FINE. (VEHICLE BEGAN KIND OF SPUTTERING AND WHEN I PRESSED ON THE GAS PETAL, IT WAS LIKE IT DIDN'T WORK AT ALL.) WAS DRIVING A DISTANCE OF APPROXIMATELY 25 MILES WHEN THIS HAPPENED. SECOND DATE OF OCCURRENCE: 7/24/15 I WAS DRIVING ABOUT 50 MPH AND THE SAME ISSUE MENTIONED ABOVE HAPPENED. WHEN I TURNED THE VEHICLE BACK ON, IT TOOK IT A FEW SECONDS TO TURN BACK ON. THIRD DATE OF OCCURRENCE: 7/25/15 I WAS DRIVING ABOUT 50 MPH AND THE SAME ISSUE MENTIONED ABOVE HAPPENED. TOOK VEHICLE TO A SHOP ON 7/27/15 AND THEY SAID THEY COULD NOT FIND ANYTHING WRONG WITH IT. FOURTH DATE OF OCCURRENCE: 7/29/15 I WAS DRIVING ABOUT 40 MPH AND THE SAME ISSUE MENTIONED ABOVE HAPPENED. DROVE APPROXIMATELY 2 MILES WHEN THIS OCCURRED. FIFTH DATE OF OCCURRENCE: 7/30/15 I WAS DRIVING 40-50 MPH AND DROVE APPROXIMATELY 7 MILES WHEN THIS OCCURRED. HAD A DIAGNOSTICS MACHINE HOOKED UP TO VEHICLE AND IT READ ERROR CODE P2111 THROTTLE ACTUATOR STUCK OPEN.

07/27/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 11/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG6BK******
Summary

MY CAR WILL BE IDLING AND SUDDENLY POWER DOWN. RECENTLY WHILE I HAVE BEEN SLOWING DOWN AT A TRAFFIC LIGHT, STOP LIGHT, OR BRAKING FOR TRAFFIC IT WILL POWER DOWN. AFTER RESEARCHING ONLINE I HAVE FOUND THAT HUNDREDS OF OTHER FORD ESCAPE OWNERS HAVE HAD THE SAME ISSUE, SOME HAVE HAD IT HAPPEN WHILE DRIVING AT HIGH RATES OF SPEED. I HAVE TAKEN IT TO 4 DIFFERENT MECHANICS, 2 OF WHICH ARE FORD DEALERSHIPS AND THEY WORK ON IT CHARGE ME A LOT OF MONEY AND IT CONTINUES TO HAPPEN. ALMOST A YEAR NOW! I'M FED UP.

07/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4BB******
Summary

DRIVERS SIDE DOOR LATCH SWITCH SAYS IT IS NOT LATCHED, BUT IT IS. THIS CAUSES THE INTERIOR DOME LIGHTS TO REMAIN ON WHILE DRIVING. HARD TO DRIVE AT NIGHT WITH LIGHTS ON. DANGEROUS. DOORS DO NOT LOCK PROPERLY BECAUSE IT THINKS THE DOOR IS AJAR. I UNDERSTAND THOUSANDS OF COMPLAINTS ON THIS EXACT ISSUE.

07/16/2015
Components: ENGINE
Incident Date: 07/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG0BK******
Summary

TRAVELING HOME ON ROUTE 1 NORTH, MASSACHUSETTS IN TRAFFIC ABOUT 20MPH CAR BEGAN TO STALL AND SPUTTER AND WRENCH LIGHT CAME ON. BROUGHT CAR TO AUTO PARTS STORE FOR FREE DIAGNOSTIC IMMEDIATELY AND INSPECTION SHOWED "POWER TRAIN ISSUE" (ARE YOU KIDDING ME? JUST PURCHASED THIS USED CAR 3 MONTHS AGO!) NEXT DAY, SAME THING HAPPENED TWICE. CALLED THE DEALER WHO SOLD THE CAR TO ME CANNOT INSPECT THE CAR FOR TWO WEEKS. THIS IS UNACCEPTABLE. FORD ADMITS THERE IS AN ISSUE WITH THE ELECTRONIC THROTTLE BODY (ETB) BUT HAS NOT RECALLED THE VEHICLES.

07/09/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DGXBK******
Summary

WAS DRIVING THROUGH TOWN, VEHICLE REVVED UP AND THEN STALLED. STOPPED VEHICLE, TURNED OFF, AND RESTARTED. STARTED UP WITHOUT AN ISSUE. 3 DAYS LATER, WHILE DRIVING TO WORK, VEHICLES WRENCH INDICATOR LIGHT CAME ON AND VEHICLE LOST POWER. RESTARTED OKAY. AS THE WEEK PROGRESSED, VEHICLE STARTED LOSING POWER SEVERAL TIMES DURING MY 20 MILE TRIP TO WORK AND BACK, 40 MILES ROUND TRIP. THEN ON 7/7/15, VEHICLE LOST POWER 4 TIMES ON MY WAY HOME, THE SECOND TIME IT LOST POWER THE ENGINE INDICATOR LIGHT CAME ON AND STAYED ON. IT ALSO TOOK LONGER TO RESTART THE VEHICLE. CHECKED COMPUTER FOR CODE. CODE STATES P 2112, TAC SYSTEM STUCK SHUT. LOOKED UP THIS CODE AND INFO, AND IT SEEMS TO BE RELATED TO THE THROTTLE BODY. I FOUND SOMETHING THAT STATES THERE WAS A RECALL ON THIS PART, BUT I WAS NEVER NOTIFIED OF THIS. I WOULD LIKE TO GET THIS PROBLEM FIXED SO I CAN DRIVE MY VEHICLE. I'M NERVOUS ABOUT DRIVING IT AS I HAVE POOR SIGNAL ON MY CELL PHONE BETWEEN HOME AND WORK AND DONT WANT TO BE STRANDED. PLEASE HELP ME IN ANYWAY YOU CAN.

07/06/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/06/2015
Crash: No
Fire: No
Summary

AS I WAS DRIVING AT 50-55 MILES AN HOUR MY VEHICLE BUCKED AND LOST POWER AND WHEN ACCELERATING IT FEELS AS IF THE CAR IS GOING TO STALL. WHEN STARTING UP FROM A COMPLETE STOP THE CAR WILL HESITATE WHEN TRYING TO ACCELERATE AND BUCKS.

06/29/2015
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EGXBK******
Summary

GOING SOUTH ON I81 TO WATERTOWN, NY. VEHICLE QUIT AND I COASTED TO THE SIDE OF THE HIGHWAY. TRACTOR-TRAILER BEHIND ME SWERVED TO MISS ME. ALMOST HIT A CAR COMING OFF THE EXIT RAMP, HAD NO POWER TO EXCELERATE TO GET BY HIM. COULD HAVE BEEN A WOPPER OF AN ACCIDENT.

06/26/2015
Components: UNKNOWN OR OTHER
Incident Date: 04/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG9BK******
Summary

I WAS AT A TRAFFIC LIGHT AND TURNING LEFT TO MAKE THE TURN AND GO UP THE HILL. THE CAR LOST POWER AND I ACTUALLY THOUGHT IT HAD STALLED. THE CAR HAS DONE THIS FOR ME NUMEROUS TIMES AND I AM AFRAID IT WILL CAUSE AN ACCIDENT WHERE SOMEONE WILL HIT ME IN THE REAR WHEN MY CAR DOES NOT ACCELERATE

06/24/2015
Components: TIRES
Incident Date: 06/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG1BK******
Summary

ALL 4 TIRES HAVE CRACKS IN THE THREAD AND SIDE WALLS

06/23/2015
Components: ENGINE
Incident Date: 06/21/2015
Crash: No
Fire: No
Summary

THE THROTTLE BODY WAS CORRODED ON THE VEHICLE CAUSING IT TO STUTTER AFTER STARTING THE VEHICLE. AFTER THE ISSUE OCCURRED THE VEHICLE WOULD NOT DRIVE OR FUNCTION PROPERLY. IT WAS CLEARLY UNSAFE.

06/03/2015
Components: STEERING
Incident Date: 10/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D75BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE MAKING A LEFT TURN AT A LOW SPEED, THE STEERING BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SENSOR RELATED TO THE STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

05/26/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG7BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 25 MPH AND MAKING A RIGHT TURN, THE VEHICLE SLOWED DOWN WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 7/16/15*CN THE CONSUMER STATED NO ACCIDENTS OCCURRED BUT, THERE WERE A FEW NEAR MISSES DUE TO LOSS OF SPEED. THE FAILURE OCCURRED EVERY TIME THE VEHICLE WAS DRIVEN. UPDATED 9/22/2015 *JS

05/21/2015
Components: STEERING,POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 12/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D79BK******
Summary

I BOUGHT THIS CAR IN 2012 AND HAVE SINCE NOTICED THE VEHICLE LOSING THE ABILITY TO ACCELERATE. NO MATTER HOW FAR I PUSH DOWN ON THE GAS IT WILL NOT ACCELERATE. AFTER A MINUTE OR TWO OF STALLING, IT WILL SPUTTER AND SHUT OFF. I TOOK IT TO THE AUTO SHOP TO MAKE SURE THAT IT WAS NOT MISFIRING A PISTON, OR THAT THEIR WAS ANYTHING IMMEDIATELY WRONG, BUT THEY COULD NOT GIVE ME AN ANSWER TO WHY IT WOULD NOT ACCELERATE. MY TRANSMISSION ALSO STALLS IN GEARS AND WILL NOT SHIFT WHEN DRIVING DOWN THE ROAD. SAME DEAL TOOK IT IN AND RECEIVED NO ANSWER. THE BACK HATCH GLASS ALSO LEAKS TERRIBLY WHEN IT RAINS AND I CANNOT GET IT TO SEAL AT ALL.

05/14/2015
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0E78BK******
Summary

I HAVE HAD THIS VEHICLE FOR ONE YEAR, AND IT WOULD BE IMPOSSIBLE TO RECOUNT ALL OF THE TIMES IT HAS STALLED ON ME WHILE DRIVING IT. IT HAS STALLED IN PARKING LOTS, IN HEAVY STOP-AND-GO TRAFFIC, MAKING TURNS, PULLING INTO MY DRIVEWAY, AND ACCELERATING TO ENTER THE FREEWAY. IT STARTED WITHIN TWO MONTHS OF PURCHASE. I TOOK IT TO A FORD DEALERSHIP IN AUGUST OF 2014 WHERE THEY PERFORMED RECALL WORK WHICH INCLUDED THROTTLE BODY REPLACEMENT, REPROGRAMMED THE PCM, AND A POWER STEERING ADVISORY ITEM. THE VEHICLE CONTINUED TO STALL. THE STALLING SEEMS TO HAPPEN JUST AFTER FILL-UP AND HAPPENS INTERMITTENTLY UNTIL THE GAS GAUGE READS LESS THAN THREE-FOURTHS AND AT LOW SPEEDS. I FILLED IT UP YESTERDAY, AND IT HAS STALLED SEVEN TIMES SINCE THEN. IT HAPPENS WHEN COASTING TO A STOP OR MAKING A TURN. ON THE FREEWAY AT HIGH SPEEDS, IT RUNS WELL. THE ISSUE WAS COMPOUNDED IN FEBRUARY WHEN IT WAS DISCOVERED THAT THE EVAP CANISTER WAS FULL OF GAS. IT, ALONG WITH A TUBE HOSE ASSEMBLY (BL8Z9D667B-AF), WAS REPLACED ONLY FOR IT TO HAPPEN AGAIN. THE PURGE VALVE WAS STUCK OPEN AND HAD TO BE REPLACED ALONG WITH A SECOND EVAP CANISTER. THE STALLING ISSUE CONTINUED, AND THE DEALERSHIP FOUND THE CANISTER TO BE SATURATED WITH GAS AGAIN. THIS TIME, THEY SAID THEY WOULD HAVE TO REPLACE THE GAS TANK TO CORRECT THE ISSUE AS THEY BELIEVE IT IS A VALVE BUILT INTO THE TANK WHICH SEEMS ABSURD. I HAVE NOT DONE THIS SINCE THEY QUOTED A COST OF OVER $2000. EVEN IF I HAVE THAT DONE, IT WILL ONLY CORRECT THE CANISTER ISSUE, NOT THE STALLING. I HAVE READ HUNDREDS OF POSTS ON THE INTERNET FROM PEOPLE WHO HAVE THE EXACT SAME PROBLEMS WITH THE SAME MODEL YEAR AS I HAVE. THESE ARE BOTH ISSUES THAT I BELIEVE TO BE THE RESULT OF A DEFECT IN THE MANUFACTURING OF THIS VEHICLE DUE TO THE VOLUME OF OWNERS WHO ARE EXPERIENCING THE SAME PROBLEMS. I FEEL FORD NEEDS TO STEP UP AND CORRECT THESE ISSUES.

05/05/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/04/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0C74BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE ENTIRE INSTRUMENTAL PANEL FAILED. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A MILD CONCUSSION AND BRUISES TO THE BODY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 53,000. UPDATED 7/1/15*CN THE CONSUMER STATED WHILE DRIVING THE LIGHTS FLASHED, IGNITION SYSTEM STALLED, BRAKES FAILED, AND THE STEERING LOCKED UP. UPDATED 9/15/2015 *JS

04/27/2015
Components: AIR BAGS
Incident Date: 04/24/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9EG4BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE MAKING A LEFT TURN AT 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE DRIVER SIDE AIR BAG DEPLOYED BUT FAILED TO INFLATE AND THE SIDE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES AND THE REAR PASSENGER SIDE PASSENGER SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

04/22/2015
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 04/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D72BK******
Summary

AN O2/EXHAUST SENSOR & FUEL INDUCTION KIT HAD TO BE REPLACED. THIS SUV HAS ONLY 13700 MILES ON IT. THE DEALER SAID THAT THE PARTS WERE FAULTY. MY BUMPER TO BUMPER WARRANTY WENT OUT LAST JULY 2014, SO IT WASN'T COVERED. I FEEL THAT FORD NEEDS TO INVESTIGATE IF OTHER VEHICLES HAVE THIS SAME PROBLEM. I SHOULD ALSO BE REIMBURSED FOR MY COST. *TR

04/20/2015
Components: POWER TRAIN
Incident Date: 04/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D74BK******
Summary

DRIVING TO WORK MY ESCAPE LOST POWER AND SPUTTERED TO A STOP. THE WRENCH LIGHT CAME ON. I SHUT OFF THE RADIO, FAN AND VEHICLE. THE TURNED THE VEHICLE BACK ON AND IT RESUMED RUNNING. I SEE THERE ARE SEVERAL COMPLAINTS REGARDING THIS ISSUE. HOPEFULLY, THIS WILL BE MY LAST OR THAT A RECALL WILL COME FORWARD AS THIS SEEMS TO BE AN ONGOING ISSUE WITH FORDS. *TR

04/19/2015
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG7BK******
Summary

I NOTICED A LIGHT GAS SMELL IN MY GARAGE ONE DAY AND FIGURED PERHAPS BECAUSE MY CAR DOES NOT HAVE A GAS LID THAT IS WHY I WAS SMELLING IT. THE NEXT DAY, MY DAUGHTER USED MY CAR TO PICK UP A GAS GRILL FOR A CHRISTMAS GIFT WHICH SHE LEFT IN MY CAR OVERNIGHT. THE FOLLOWING MORNING THE GAS SMELL WAS REALLY STRONG SO I IMMEDIATELY TOOK IT INTO THE DEALER WHERE I HAD PURCHASED IT, HUNTINGTON FORD. WHEN THE SERVICE MAN CAME NEAR IT HE SAID TO STEP AWAY FROM THIS CAR AS IT WAS DANGEROUS TO BE NEAR IT AND THAT I HAD TO LEAVE IT. AFTER A DAY OR SO, THEY TOLD ME THAT SOME KIND OF "PEBBLE" MUST HAVE RUBBED A HOLE IN MY FUEL LINE AND THAT IS WOULD BE $634.62 FOR PARTS AND REPAIR. I'M A SENIOR CITIZEN ON A FIXED INCOME AND I AM VERY UPSET ABOUT THIS. HOW CAN SOMETHING LIKE THIS HAPPEN AND PUT PEOPLES LIVES IN DANGER? MY DAUGHTER COULD HAVE BEEN IN DANGER WHEN THEY PUT THE HEAVY OBJECT IN IT IF SOMEONE HAD BEEN SMOKING NEARBY. I HAVE SPOKEN TO HUNTINGTON FORD, FORD MOTOR AND WRITTEN 2 SEPARATE LETTERS TO FORD MOTOR AND NO ONE IS WILLING TO HELP ME GET A REFUND FOR PARTS OR LABOR ON THIS. IN MY MIND THEY SHOULD BE WILLING TO WORK WITH ME SINCE I WAS THE ONE WHO WAS PUT INTO HARMS WAY. I DON'T LIVE ON A DIRT ROAD, IN FACT I DON'T KNOW WHEN I EVEN DROVE ON ONE LAST. HOW COULD A "PEBBLE" DO SOMETHING LIKE THIS AND IF SO, HOW MANY OTHER PEOPLE ARE IN DANGER THAT MAY LIVE ON A DIRT ROAD AND NOT BE AS FORTUNATE AS I AM THAT NO ONE WAS INJURED. THIS IS A SERIOUS PROBLEM THAT I THOUGHT WAS IMPORTANT TO MAKE THE NHTSA AWARE OF. I HAVE ALL OF THE DOCUMENTATION AVAILABLE TO PROVIDE TO YOU INCLUDING MY REPAIR RECEIPT FROM HUNTINGTON FORD AND THE LETTERS THAT I SENT TO FORD MOTOR. THANK YOU FOR YOUR HELP AND FOR LISTENING. I FEEL THAT I HAVE BEEN TREATED UNFAIRLY AS A CONSUMER AND I AM REGRETTING MY DECISION FOR PURCHASING A VEHICLE FROM FORD MOTOR BECAUSE OF THIS MATTER. *TR UPDATED 02/25/16.*JB

04/17/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D71BK******
Summary

FROM THE TIME WE BOUGHT THIS VEHICLE, THE HORN WOULD SOUND WHEN WE HIT A BUMP. THEN IT BEGAN TO FAIL AND NOT SOUND AT ALL. I HAD THE SERVICE DEPARTMENT AT THE DEALERSHIP LOOK AT IT. THEY SAID IT WOULD COST $500 TO REPAIR AND THERE HAD BEEN NO RECALL. WHEN WE PICKED UP OUR VEHICLE FROM THE DEALER, THE HORN WOULD NOT SOUND AT ALL. IT HAS NOT SOUNDED SINCE. *TR

04/10/2015
Components: POWER TRAIN
Incident Date: 10/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

WHILE ENTERING A MAIN ARTERY OF TRAFFIC FROM A SIDE ROAD, DURING THE ACCELERATION BETWEEN 35-45MPH, THE TRANSMISSION DISENGAGED FROM THE ENGINE. THE ENGINE, NOT BEING SUBJECT TO TRANSFERRING ENERGY TO THE TRANSMISSION BEGAN TO GAIN RPM EXCEEDINGLY FASTER ON ITS OWN WITH THE OPERATORS FOOT STILL ONLY APPLYING THE EQUAL FORCE APPLICABLE TO NORMALLY EXECUTE THE ENTRANCE ON TO THE MAIN ROAD. THE TRANSMISSION REGAINED TRACTION WITH THE ENGINE AND THE VEHICLE SUFFERED A VIOLENT LUNGE FORWARD THAN DISENGAGED ONCE MORE AND REPEATED THE SAME AGAIN WITH THE DISENGAGE AND LUNGE FORWARD. THE OPERATOR WAS ABLE TO DRIVE THE VEHICLE AROUND THE BLOCK AT NO MORE THAN 10MPH AROUND THE BLOCK TO GARAGE THE VEHICLE AND CALL FORD TO REPORT THE INCIDENT. *TR

04/10/2015
Components: POWER TRAIN
Incident Date: 03/31/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

WHILE SLOWING TO COME TO A COMPLETE STOP IN A TURNING LANE BEHIND TWO OTHER VEHICLES, THE SUBJECT VEHICLE'S TRANSMISSION SLIPPED FROM GEAR AND DISENGAGED THE ENGINE. WHEN THE VEHICLES TRANSMISSION REENGAGED THE ENGINES REMAINING TORQUE NOT YET DISPLACED, THE VEHICLE LUNGED FORWARD CAUSING A LOSE OF CONTROL AND THE BRAKES TO LOCK UP FROM ATTEMPTING THE BRAKING ACTION ALREADY TAKING PLACE. THE SUBJECT VEHICLE HAD PREVIOUSLY BEEN IN THE DEALERSHIPS SERVICE DEPT. TO HAVE ITS TRANSMISSION THAT PREVIOUSLY AND COMPLETELY BURNT ITS CLUTCHES OUT AT ONLY 14,775 MILES DRIVEN. THE SYMPTOMS OF THE TRANSMISSION BURNING THE CLUTCHES OUT WAS PRESENTING ITSELF IN AN INCREASING MANNER FROM AROUND 5,000 MILES. THE NEWLY REBUILT TRANSMISSION FAILED AT ONLY 21,150 MILES AT THE TIME OF THE TOTAL LOSS INCIDENT. *TR

04/10/2015
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 04/09/2015
Crash: No
Fire: No
Summary

I WAS ACCELERATING TO MERGE ONTO I-495 IN NORTHERN VIRGINIA, ATTAINING A SPEED OF APPROXIMATELY 55 MPH. WHEN I REMOVED MY FOOT FROM THE GAS PEDAL (BECAUSE I HAD REACHED MY DESIRED SPEED), THE CAR CONTINUED TO ACCELERATE UNCONTROLLABLY. I APPLIED FULL PRESSURE TO THE BREAK WITH BOTH FEET, BUT THE CAR CONTINUED TO SURGE FORWARD. I ATTAINED A SPEED OF ALMOST 100 MPH, EVEN WITH BOTH FEET FULLY DECOMPRESSING THE BREAK. BOTH SHOULDERS OF THE INTERSTATE HAD CONSTRUCTION, SO THERE WAS NO SHOULDER TO UTILIZE ON EITHER SIDE. AFTER WEAVING IN AND OUT OF TRAFFIC, I FINALLY FOUND A SUITABLE OFF RAMP. AFTER PULLING THE EMERGENCY BREAK, PUTTING THE CAR IN NEUTRAL, AND EVENTUALLY PARK, THE CAR CAME TO A VERY ABRUPT STOP (JUST BEFORE I REACHED A BUSY INTERSECTION AT THE END OF THE OFF RAMP). THE BREAKS CONTINUED TO SMOKE FOR ANOTHER 45 MINUTES AFTER COMING TO A STOP AND CUTTING THE ENGINE. I DO NOT KNOW HOW I'M ALIVE, BUT I AM GRATEFUL. *TR

04/03/2015
Components: STRUCTURE
Incident Date: 04/02/2015
Crash: No
Fire: No
Summary

THE REAR LIFT GATE SEAL LEAKS AND LEAVE A PUDDLE OF WATER AROUND THE REAR LATCH. SOMETIMES THE CARPET IN THE BACK NEAR THE REAR GATE IS DAMP. *TR

03/31/2015
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 03/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMYU03161K******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER THE KEY WAS INSERTED INTO THE IGNITION SWITCH. IN ADDITION, THE CONTACT MENTIONED THAT THE PASSENGER SIDE WIPER BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.

03/25/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C76BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING OVER 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS UNABLE TO DETERMINE THE FAILURE AND AN UNKNOWN ERROR MESSAGE APPEARED ON THE INSTRUMENTAL PANEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

03/20/2015
Components: SUSPENSION
Incident Date: 03/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1 FMCU9D71B******
Summary

WENT TO THE DEALER, [XXX] , TO GET AN OIL CHANGE AND THEY TOLD ME MY MAINE STATE INSPECTION WAS DUE. THE INSPECTION FAILED DUE TO CORROSION ON THE LEFT FRONT LOWER CONTROL ARM BUSHING. THERE IS A RECALL ON EARLIER ESCAPE MODELS, BUT MY 2011 MODEL WAS NOT COVERED. IT COST ME AROUND 600 DOLLARS TO REPAIR. IF EARLIER MODELS HAD THIS PROBLEM WHY ARE CONSUMERS PAYING FOR THE SAME REPAIR ON NEWER MODELS? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

03/19/2015
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 03/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0E71BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT AND CHECK FUEL INLET ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE CONTACT STATED THE WATER PUMP FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000. THE VIN WAS UNAVAILABLE. UPDATED 4/29/15*CN

03/18/2015
Components: POWER TRAIN
Incident Date: 03/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D73BK******
Summary

SLOWING DOWN IN MY FORD ESCAPE THE TRANSMISSION INTERMEDIATELY DOWN SHIFTS SO HARD THAT IT SHAKES MY CAR AND MAKES A LOUD NOISE. HAVE BROUGHT TO THE DEALERSHIP 4 TIMES AND ARE NOT ABLE TO DUPLICATE THE INTERMEDIATE PROBLEM. FIRST TIME THEY RESET SOME SORT OF CHIP IN THE TRANSMISSION AND IT HELPED FOR ONLY A SHORT WHILE. IT DOES NOT HAPPEN ALL THE TIME AND IS INTERMEDIATE, THE DEALERSHIP DOES NOT DRIVE IT LONG ENOUGH TO DUPLICATE THE PROBLEM. *TR

03/18/2015
Components: ENGINE
Incident Date: 01/01/2015
Crash: No
Fire: No
Summary

SINCE JANUARY, VEHICLE WOULD RANDOMLY STALL WITH NO WARNING. FIRST ALERTED WHEN PRESSING ON THE GAS AND VEHICLE KEPT SLOWING DOWN THEN ENGINE, BATTERY, OIL LIGHTS LIT UP. I PLACED THE VEHICLE IN PARK AND RESTARTED. NOTICED WHEN IT HAPPENS RANDOMLY SINCE, THAT THE RPM DROP QUICKLY BELOW 1. HAS BEEN IN FORD SERVICES DEPARTMENT 3 TIMES WITHIN THE PAST 2-3 WEEKS. THEY CHANGED FILTER, CLEANED CARBON BUILD-UP. SECOND TIME AT FORD, THEY CHANGED THE THROTTLE BODY. THE LAST TIME STALL OCCURRED WAS ON DC BELTWAY DURING RUSH HOUR TRAFFIC IN FAST MOVING TRAFFIC - PANIC EXPERIENCE! IT WAS TOWED TO FORD, KEPT 4 DAYS - DROVE AROUND CLAIMED COULD NOT FIND ANYTHING. THEY WANT ME TO TAKE THE VEHICLE BACK. I AM IN FEAR CAUSING AN ACCIDENT, INJURING MYSELF, PASSENGERS INCLUDING MY GRANDCHILDREN, AND OTHER DRIVERS WITH THEIR PASSENGERS. THIS VEHICLE IS WONDER AS FAR AS COMFORT AND GAS MILEAGE BUT IS A RISK TO SAFETY. NOT WORTH KEEPING AND SHOULD BE LABEL A LEMON IF THEY CAN'T FIX. *TR

03/16/2015
Components: UNKNOWN OR OTHER
Incident Date: 03/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG6BK******
Summary

VEHICLE WAS PARKED IN GARAGE. THE REAR HATCH WINDOW EXPLODED INTO HUNDRED'S OF PIECES. LOW TEMPERATURE LAST NIGHT 50 DEGREES, 60 DEGREES AT TIME OF INCIDENT. *TR

03/16/2015
Components: VISIBILITY,STRUCTURE,VISIBILITY/WIPER
Incident Date: 03/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D74BK******
Summary

THE REAR TAILGATE WINDOW EXPLODED WHILE CAR WAS PARKED IN THE GARAGE WITH THE GARAGE DOOR CLOSED. HAPPENED SUNDAY AT 6:45 PM WITH AN OUTDOOR TEMPERATURE OF 45 DEGREES FAHRENHEIT. CAR HAD BEEN IN THE GARAGE ALL WEEKEND, SINCE FRIDAY EARLY AFTERNOON. NO OUTSIDE INFLUENCE CAUSED THE BREAKAGE TO HAPPEN. GLASS FILLED THE BACK OF THE CAR AND THE ENTIRE BACK OF THE GARAGE. FALLS RIGHT IN LINE WITH NHTSA ACTION NUMBER : PE11016. *TR

03/12/2015
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 03/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D76BK******
Summary

I WAS DRIVING AT 11 PM ON A COUNTRY ROAD, WHEN MY VEHICLE JUST STOPPED, I COASTED AROUND A CORNER AND PUT ON MY FLASHERS. I WAS IN THE MIDDLE OF NO WHERE AND IT WAS VERY DARK. THIS IS THE THIRD TIME THIS HAS HAPPENED TO THIS VEHICLE. I CONTACTED FORD ROAD SIDE EMERGENCY SERVICE AND THEY INFORMED MY VEHICLE WAS NO LONGER UNDER WARRANTY FOR TOWING AND I WOULD HAVE TO PAY FOR THE WRECKER. I HAD JUST GOT THE VEHICLE OUT OF THE SHOP FROM THE FORD DEALER FOR THE SAME PROBLEM, WHICH THEY HAD FOR OVER TWO WEEKS BECAUSE THEY SAID THEY WERE WAITING ON A PART BECAUSE THEY SAID IT WAS THE FUEL PUMP AND NO ONE HAD ONE SO THEY HAD TO ORDER IT. I GOT THE CAR OUT THAT DAY ABOUT 11AM, WHICH I HAD TO PAY $176.00, PLUS OVER $30.. FOR A RENTAL FOR 5 DAYS, THAT'S ALL THEY WOULD COVER. I HAD TO SAT IN THE DARK AND RAIN FOR TWO HOURS WAITING ON A WRECKER IN THE MIDDLE OF THE ROAD. I AM 67 YEARS OLD AND THANK GOODNESS MY SISTER IN LAW WAS WITH ME, BECAUSE I DON'T KNOW WHAT WOULD HAVE HAPPENED. THE WRECKER TOWED MY VEHICLE TO FORD AND I AM WAITING ON THEM TO OPEN SO I CAN CALL THEM SO THEY CAN TELL ME WHAT IS WRONG. *TR

03/12/2015
Components: VISIBILITY
Incident Date: 03/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG3BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE REAR WINDOW SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

03/11/2015
Components: STEERING
Incident Date: 03/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C76BK******
Summary

TL*THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED THAT THE POWER STEERING CONTROL MODULE HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

02/22/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 11/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C70BK******
Summary

WHILE TRAVELING FROM VIRGINIA TO MICHIGAN ON PENNSYLVANIA TURNPIKE AT A SPEED OF 75 MPH MY CRUISE CONTROL SWITCHED OFF AND THE VEHICLE DECELERATED. I THOUGHT MAYBE IT WAS BECAUSE I HIT A BUMP IN THE ROAD SO I TRIED TO ENGAGE THE CRUISE CONTROL AGAIN, IT STAYED ON FOR A FEW MINUTES THEN DISENGAGED AGAIN. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED, ON A PREVIOUS TRIP IT DID THE SAME THING. I TOOK MY VEHICLE IN TO THE DEALER, THEY COULDN'T DETERMINE THE CAUSE. OBVIOUSLY SOMETHING ISN'T RIGHT, I'VE SEEN ONE OTHER COMPLAINT ABOUT THIS. *TR

02/09/2015
Components: ENGINE
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG2BK******
Summary

TRUCK JUMPS AND JERKS AT INITIAL ACCELERATION. PROBLEM DOES NOT HAPPEN ALL THE TIME. WHEN IT DOES, WRENCH LIGHT COMES ON AND SOMETIMES CHECK ENGINE COMES ON. IF I STOP, TURN VEHICLE OFF, AND RESTART IT, THE WRENCH LIGHT GOES OFF. PROBLEM DOES NOT HAPPEN ALL THE TIME. ONE TIME I DID HAVE SERIOUS SLOW DOWN MODE HAPPEN. I WAS TRAVELING ABOUT 50 MPH, LIGHTS CAME ON AND TRUCK SLOWED WAY DOWN. JERKING AND JUMPING AT START UP IS NOT SAFE I THINK. PROBLEM SOUNDS LIKE FORD CSP 13N03 TO ME. I AM CALLING DEALER TODAY FOR APPT. THANK YOU *TR

02/05/2015
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 02/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D7XBK******
Summary

REAR WINDOW SHATTERED WHILE PARKED AND REAR WINDOW DEFROSTER WORKING. *TR

02/03/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 01/13/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING WITH THE VEHICLE ON CRUISE CONTROL AT 75 MPH, THE VEHICLE DECELERATED. AS A RESULT, THE VEHICLE STALLED AND THE SERVICE ENGINE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS THEN TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. THE VIN WAS NOT AVAILABLE.

01/30/2015
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D70BK******
Summary

1ST TIME I WAS COMING TO A STOP AT A LIGHT AND THE VEHICLE WANTED TO SURGE FORWARD SEVERAL TIMES, WHEN LIGHT TURNED GREEN I TRIED TO ACCELERATE AND IT HESITATED. THIS WOULD HAPPEN EVERY NOW AND AGAIN, NOT A CONTINUOUS ISSUE. IN DEC 2014 IT HAPPENED AGAIN THIS TIME WITH THE VEHICLE STALLING, PUT IN PARK AND IT STARTED RIGHT UP BUT HESITATED WHEN ACCELERATING, DID THIS SEVERAL TIMES WITHIN A 5 MILE SPAN. PARKED, DID MY 8 HOUR WORK DAY CAME OUT, STARTED RIGHT UP AND NO ISSUES DRIVING HOME. LATER THAT NIGHT MY HUSBAND DROVE IT AND IT STALLED ON HIM 3 TIMES WITH THE CHECK ENGINE LIGHT COMING ON. CODE P144A CAME UP, TOOK IT TO MY MECHANIC AND WAS TOLD THE CODE THROWN SHOULD NOT CAUSE STALLING ISSUES. THIS HAS BEEN AN ONGOING BATTLE, SOMETIMES THE VEHICLE RUNNING GREAT, SOMETIMES I DON'T KNOW IF I'LL MAKE IT TO MY DESTINATION. THIS HAPPENS AT ALL SPEEDS; IN CITY, INTERSTATE, OR AT A COMPLETE STOP. I ONLY HAVE 72000 IN MILEAGE AND MY VEHICLE IS WELL KEPT, WHAT IS GOING ON?!? *TR

01/07/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG1BK******
Summary

THE ESCAPE LEAKS GASOLINE THROUGHOUT THE GAS PUMP ONLY WHEN IT'S TURNED ON. AND THE BACK DOOR DOESN'T OPEN, IT'S LOCKED. *TR

01/04/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0E78BK******
Summary

THE ENGINE HAS STALLED ON MULTIPLE OCCASIONS. SEVERAL OF THE INCIDENTS HAVE OCCURRED WHEN MAKING A TURN, EITHER RIGHT OR LEFT, AT A LOW SPEED WITH NO PRESSURE BEING APPLIED TO EITHER THE GAS OR BRAKE PEDAL. THE MOST RECENT EVENTS HAVE BEEN WHEN TURNING ONTO A STREET WITH ONCOMING TRAFFIC. I MAKE THE TURN AND PRESS ON THE GAS ONLY TO FIND THAT THE ENGINE HAS STALLED. I HAVE TO STOP AND RESTART THE VEHICLE. THIS MAKES FOR A DANGEROUS SITUATION AS YOU END UP WITH LITTLE CONTROL OF THE VEHICLE. IT HAS ALSO STALLED IN PARKING LOTS WHEN COASTING AT A LOW SPEED WAITING ON ANOTHER CAR. I PURCHASED THIS VEHICLE USED IN MAY OF 2014 AND HAD TO TAKE IT TO A LOCAL FORD DEALERSHIP THE VERY NEXT MONTH (JUNE 2014). THE DEALERSHIP REPLACED THE THROTTLE BODY AND MOTOR ASSEMBLY AND ALSO REPROGRAMMED THE PCM PER THE 13N01 RECALL. WITHIN TWO MONTHS, THE ISSUE WAS BACK, THIS IS JANUARY OF 2015, AND THE ISSUE HAS GOTTEN MUCH WORSE. I HAVE READ THAT IT COULD BE A TYPE OF RELAY SWITCH LOCATED IN THE UNDER-THE-HOOD FUSE BOX. IF FORD DOESN'T FIX THIS ISSUE, THERE WILL EVENTUALLY BE WRECKS AND POSSIBLE FATALITIES. *TR

12/29/2014
Components: VISIBILITY
Incident Date: 12/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0E78BK******
Summary

CAR WAS PARKED AND CLOSED REAR LIFT GATE AND REAR WINDOW EXPLODED ON ME. *TR

12/27/2014
Components: AIR BAGS,SEATS
Incident Date: 12/20/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0E75BK******
Summary

I JUST GOT OFF THE FREEWAY ON RAMP AND SLOWED FOR TRAFFIC. TRAFFIC JUST STARTED TO GO SO, I JUST TOOK MY FOOT OF THE BRAKE AND SLOWLY PROCEEDED TO MOVE, WHEN OUT OF NOWHERE I WAS THROWN FORWARD AND OUT OF MY SEAT. THE VIOLENT IMPACT PUSHED MY VEHICLE INTO A TRUCK IN FRONT OF ME, THAT IMPACT CAUSED ME TO FLY BACKWARDS AND MY DRIVER'S SEAT BROKE. MY CONCERN IS THAT THE AIRBAGS DIDN'T GO OFF AND MY SEAT BROKE CAUSING INJURY. THE SEAT SHOULD HAVE NEVER BROKE. *TR

12/24/2014
Components: EXTERIOR LIGHTING
Incident Date: 05/23/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUOD73BK******
Summary

THE LIGHTS, INTERIOR AND EXTERIOR, WENT OUT WHILE WE WERE DRIVING. IT HAS HAPPENED FOUR MORE TIMES SINCE THEN. IT IS HAPPENING MORE FREQUENTLY IN RECENT MONTHS. WE TOOK IT TO THE DEALER AND THEY COULDN'T FIND A PROBLEM. *TR

12/09/2014
Components: AIR BAGS
Incident Date: 12/09/2014
Crash: Yes
Fire: No
Summary

MY FIANCE WAS DRIVING MY ESCAPE AND HAD AN ACCIDENT SHE REARENDED A TRUCK AND NONE OF THE AIRBAGS WENT OFF AND THE MOTOR WAS PUSHED ALL THE WAY BACK TO THE FIREWALL. *TR

12/05/2014
Components: STEERING
Incident Date: 12/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUODG4BK******
Summary

DROVE A LITTLE OVER 2 MILES , EVERYTHING WAS FINE .CAME TO A STOP AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN I STARTED TO PULL OUT AND I NOLONGER HAD ANY POWER STEERING AND THERE WAS NOW A LIGHT ON THE INSTRUMENT PANEL ADVISING OF N TRACTION OFF. I WENT HOME AND WAITED TILL MORNING AND DROVE TO MY REGULAR MECHANIC .THEY CHECKED IT OUT AND TOLD ME TO TAKE THE CAR TO FORD BECAUSE THIS WAS A RECALL AND SHOULD BE COVERED BY FORD. THE FORD DEALER SAID THAT THIS WAS NOT COVERED BECAUSE I HAD BROUGHT MY CAR IN FOR THAT RECALL LAST YEAR WHEN THEY SENT ME THE NOTICE AND MY STEERING COLUMN AND ELECTRICAL WAS OK AT THAT TIME. SO ONE YEAR LATER AND $1100. LATER THIS PART BREAKS AND FORD DOES NOT THINK IT IS RESPONSIBLE BECAUSE IT WASN'T BROKE WHEN THEY LOOKED AT IT A YEAR AGO. THIS COULD HAVE BEEN TRAGIC IF I HAD BEEN DRIVING ON THE HIGHWAY OR IF SOMEONE HAD PULLED OUT IN FRONT OF ME AS IT WAS VERY DIFFICULT TO TURN THE WHEEL TO AVOID ANYTHING.I FRRL THAT THIS IS AN ONGOING PROBLEM WITH THE POWER STEERING IN THIS ESCAPE AND FORD KNOWS ABOUT IT AND IS NOT STANDING BEHIND IT RECALL/. THE DEALER SAID THIS WAS HIS THIRD SUCH PROBLEM IN THE LAST TWO WEEKS AND FORD WILL NOT TAKE CARE OF THEM I DID CONTACT FORD MOTOR CORPORATE ABOUT THIS BILL AND THEY TOLD ME THE PROGRAM WAS CLOSED BECAUSE MY CAR HAD BEEN INSPECTED AND DID NOT NEED THIS WORK DONE AT THAT TIME. *TR

12/05/2014
Components: ENGINE
Incident Date: 12/01/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 1FMCU9D7XBK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ENGINE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THERE WAS SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT OPENED THE HOOD AND NOTICED THAT A FIRE HAD ERUPTED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

12/02/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG2BK******
Summary

I WAS DRIVING ON A REGULAR STREET IN MY AREA AT THE RATE OF 35. THE SPEED LIMIT IS 40, SO I DECIDED TO INCREASE MY SPEED TO THAT OF THE SPEED LIMIT. WHEN I PROCEEDED TO ACCELERATE, IT APPEARED THAT THE ENGINE WAS JUST SPINNING, BUT NOT ACCELERATING, WHEN ALL OF A SUDDEN, IT JUST LUNGED FORWARD, NOT ONCE, BUT TWICE. THIS WAS QUITE FRIGHTENING AS I HAD NO ADVANCED WARNING THIS WAS GOING TO HAPPEN. AFTER THAT INCIDENT, IT APPEARED TO BE DRIVING NORMAL, UNTIL IT HAPPENED AGAIN ABOUT A WEEK LATER. I AM AFRAID WHENEVER I GET BEHIND THE WHEEL NOW, BUT IT IS THE ONLY VEHICLE I OWN AND I USE IT TO GET BACK AND FORTH TO WORK, SO I AM PROCEEDING WITH EXTREME CAUTION. *JS

11/30/2014
Components: ENGINE
Incident Date: 11/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG5BK******
Summary

LIKE MANY OTHER REPORTS I HAVE READ THE VEHICLE CEASED TO RESPOND ON 11/24/2014. THE ENGINE WAS STILL RUNNING (ROUGH), THE WRENCH LIGHT CAME ON I WAS UNABLE TO GET ANY POWER WHEN PUSHING THE GAS PEDAL. TURNED IT OFF AND RESTARTED (SLUGGISH) BUT THEN LIKE NOTHING HAPPENED MADE IT TO MY DESTINATION. HAPPENED AGAIN 11/30/2014 THIS TIME I WAS TRAVELING AT 35MPH. PULLED OVER AND RESTARTED AND THEN IT HAPPENED AGAIN ABOUT A MILE FURTHER DOWN THE ROAD. THIS TIME AFTER SHUTTING IT OFF AND RESTARTING THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. WHY IS THIS NOT A RECALL ISSUE? ALL OTHER POST HAVE MENTIONED THROTTLE BODY. ITS A MAJOR SAFETY ISSUE IF I WAS ON THE HIGHWAY OR IN HEAVY TRAFFIC IT COULD OF ENDED IN A SERIOUS OR FATAL SITUATION. *TR

11/22/2014
Components: STEERING,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 10/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D76BK******
Summary

I WAS CROSSING A HIGHWAY AND WHEN I STEPPED ON THE GAS I HAD NO POWER! JUST A FEW WEEKS BEFORE IT WAS AT FORD FOR A TORQUE AND STEERING RECALL. WHEN I CALLED FORD TO INFORM THEM WHAT HAPPENED THEY SAID I WILL HAVE TO PAY $130 FOR THEM TO DIAGNOSE IT! I'M NOT HAPPY WITH FORDS RESPONSE. THIS IS A REAL DANGER AND THEY NEED TO TAKE IT SERIOUS! *TR

11/14/2014
Components: TIRES
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG3BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE EQUIPPED WITH MICHELIN CROSS TERRAIN F4290R TIRES, SIZE P225/65/R17 (NA). THE CONTACT STATED THAT THE TIRES WERE DRY ROTTED. ALSO, THE TIRE PRESSURE WAS LOW AT ALL TIMES. THE TIRES WERE TAKEN TO AN INDEPENDENT REPAIR SHOP. THE TECHNICIAN STATED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 30,000.

11/10/2014
Components: VISIBILITY/WIPER
Incident Date: 11/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG5BK******
Summary

I HAVE A 2011 FORD ESCAPE WITH AROUND 18000 MILES. THE LIFT GATE GLASS EXPLODED WHEN I SHUT THE DOOR. THE VEHICLE WAS NOT MOVING. GLASS FOR SPREAD INSIDE AND OUTSIDE OF THE VEHICLE. *TR

11/07/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0E74BK******
Summary

WHEN DRIVING THE STEERING WHEEL SEEMS HARD TO CONTROL. THE SUV SEEMS TO SPUTTER AS I PRESS ON THE ACCELERATOR, AND THE ENGINE (MOTOR) SEEMS TO MISS WHEN ACCELERATION IS BETWEEN 20 AND 40 MPH. NEXT, WHEN ACCELERATING PAST 60 THE ENGINE MISSING OR (CUTTING OUT SYMPTOM) OCCURS. *TR

11/05/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C74BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED AS THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,500.

11/04/2014
Components: UNKNOWN OR OTHER
Incident Date: 11/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C74BK******
Summary

AS I WAS DRIVING MY CAR LOST IT THROTTLE. THE ENGINE CONTINUED TO RUN BUT I HAD NO ABILITY TO ACCELERATE. I PULLED THE CAR OVER. TURNED IT OFF, THEN BACK ON AND THE CAR APPEARED TO SHOW NO ISSUES. ABOUT TWO WEEKS LATER THE ISSUE APPEARED AGAIN. SAME SOLUTION. FROM MY RESEARCH THIS APPEARS TO BE A COMMON ISSUE AND COULD VERY MUCH ENDANGER ANYONE IN THE VEHICLE

10/31/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 10/29/2014
Crash: No
Fire: No
Summary

WHILE DRIVING ALONG MY FORD ESCAPE SUDDENLY REFUSED TO ACCELERATE, I WAS HOLDING THE GAS TO THE FLOOR AND IT WOULDN'T BUDGE. IT WAS IDLING STRANGELY AND SURGING. A WRENCH SYMBOL APPEARED IN THE SCREEN ON THE DASH. I WAS ON A HILL AND WAS UNABLE TO PULL OF THE ROAD. LUCKILY, NO ONE WAS BEHIND ME. I WAITED A FEW MOMENTS AND RESTARTED THE ESCAPE, IT WENT AND THEN CONTINUED TO DECELERATE ONCE AGAIN. I WILL BE TAKING THIS BACK TO THE DEALERSHIP TO BE FIXED. BUT I AM VERY CONCERNED, UPON RESEARCHING THE ISSUE I FOUND MANY MORE COMPLAINTS ONLINE. WHY HASN'T THIS ISSUE BEEN RECALLED? IT IS HIGHLY DANGEROUS AND IT IS ONLY A MATTER OF TIME BEFORE THE ESCAPE CUTS OFF AT THE WRONG TIME AND GETS SOMEONE KILLED. THIS NEEDS TO BE ADDRESSED BEFORE IT BECOME AN EPIDEMIC LIKE THE CHEVY COBALT. *TR

10/26/2014
Components: POWER TRAIN
Incident Date: 10/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG2BK******
Summary

TRANSMISSION SLIPS AFTER COLD START. *TR

10/25/2014
Components: POWER TRAIN
Incident Date: 10/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG0BK******
Summary

WHILE DRIVING ON THE HIGHWAY, I HEARD A SOUND SIMILAR TO THE CAR'S AUTOMATIC TRANSMISSION DOWNSHIFTING. I LOOKED DOWN AND SAW THAT I HAD NO ACCELERATION AS I PUSHED ON THE GAS PEDAL. I STOPPED AT A SAFE LOCATION AND SAT WITH THE CAR IDLING FOR ABOUT A MINUTE. DURING THIS TIME I NOTICED THE RPMS HUNTING AT IDLE SPEED. I TURNED THE CAR OFF. I RESTARTED THE CAR AND THE ENGINE TURNED OVER A FEW MORE TIMES THAN USUAL BEFORE IT FINALLY CAUGHT. AFTER THAT, I HAD NO OTHER PROBLEMS FOR THE TWO MORE HOURS I DROVE IT. THIS PROBLEM APPEARS TO BE WITH THE ELECTRONIC THROTTLE BODY GIVING EITHER A FALSE SIGNAL OR TEMPORARILY LOSING SIGNAL. *TR

10/15/2014
Components: ENGINE
Incident Date: 10/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG2BK******
Summary

CAR LOST POWER SUDDENLY WHILE DRIVING ON FREEWAY AT 65 MPH. I PULLED OVER TO RIGHT LANE IN HEAVY RUSH HOUR TRAFFIC. I COASTED AT REDUCED AND SLOWING SPEED TO THE NEXT AN EXIT RAMP, WHICH WAS ANOTHER FREEWAY. SEVERAL CARS WERE HONKING AND PASSING ME ON THE EXIT RAMP. I PULLED OVER AND DROVE ON SHOULDER FOR ANOTHER MILE UNTIL I CAME TO A SLIGHT HILL. I STOPPED ON THE NARROW SHOULDER BECAUSE THE CAR WOULD NOT MOVE. THE ENGINE WAS STILL RUNNING, BUT AT LOW RPM. THE WRENCH ICON SHOWED ON THE DASHBOARD. I TURNED ENGINE OFF AND WAITED SEVERAL MINUTES. IT HAD FULL POWER WHEN I RESTARTED, GIVING ME ROOM TO DRIVE TO NEXT EXIT LESS THAN A BLOCK AWAY, BUT LOST POWER AGAIN MINUTES LATER. I EXITED ON TO CENTURY AVE, DODGING ONCOMING CARS COMING AT FULL SPEED. I PULLED TO A SERVICE STATION RIGHT OFF THE HIGHWAY. *TR

10/08/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/08/2014
Crash: No
Fire: No
Summary

AS I WAS DRIVING MY CAR LOST IT THROTTLE. THE ENGINE CONTINUED TO RUN BUT I HAD NO ABILITY TO ACCELERATE. I PULLED THE CAR OVER. TURNED IT OFF, THEN BACK ON AND THE CAR APPEARED TO SHOW NO ISSUES. ABOUT TWO WEEKS LATER THE ISSUE APPEARED AGAIN. SAME SOLUTION. FROM MY RESEARCH THIS APPEARS TO BE A COMMON ISSUE AND COULD VERY MUCH ENDANGER ANYONE IN THE VEHICLE. *TR

09/30/2014
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/26/2014
Crash: No
Fire: No
Summary

DRIVING ON FREEWAY APPROX 65 MPH, NO WARNING, ENGINE COMPLETELY STOPS. THANKFULLY ABLE TO DRIFT OVER TO SHOULDER OF EXIT LANE AND RESTARTED WITH NO DETECTABLE ISSUES. ASKED MECHANICS TO RUN ALTERNATOR DIAGNOSTICS - AS THEY SAID THE ALTERNATOR WAS THE ONLY THING THAT WOULD MAKE AN ENGINE COMPLETELY CUT OFF. TESTED OK. PARKED FOR WEEKEND. SAME THING HAPPENED ON MONDAY MORNING. SEARCHED FOR PROBLEM ONLINE, FOUND THROTTLE BODY COMMENTS. CALLED LOCAL DEALER - SERVICE ADVISER TOLD ME IT WAS COVERED UNDER RECALL, BUT APPOINTMENT SETTER TOLD ME IT WASN'T. WE'LL SEE WHEN I GET THERE TOMORROW. VERY TERRIFYING EXPERIENCE - I'M LUCKY I TRAVEL AT VERY EARLY TRAFFIC TIMES. I DON'T THINK I WILL EVER FEEL SAFE IN THE VEHICLE AFTER READING SO MANY SIMILAR STORIES. *TR

09/26/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG9BK******
Summary

ENTERED LEFT TURN LANE TO APPROACH OFF RAMP, TRUCK STALLED. APPX 40MPH. TURNED OFF AND RESTARTED, DROVE HOME. HAD NOTICED JUMPING RESPONSE FROM IDLE TO REVERSE TO DRIVE, PARTICULARLY UPON FIRST IGNITION OF DAY, FOR ABOUT A WEEK. HAVE CONTACTED DEALERSHIP FOR REPAIR OF NOTED THROTTLE BODY ISSUE, WHICH IS SCHEDULED FOR 1 WEEK FROM TODAY. *TR

09/25/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 09/22/2014
Crash: No
Fire: No
Summary

WHILE DRIVING AT 71 MPH WITH THE CRUISE CONTROL ON, I NOTICED A SLOWING DOWN FEELING, THE CRUISE CONTROL LIGHT WENT OFF, THE WRENCH LIGHT ILLUMINATED. I PULLED TO THE BERM. I TURNED OFF THE ENGINE. ACCORDING TO THE MANUAL IT WAS THE THROTTLE. IT TOOK 2 TRIES TO RESTART CAR, THE WRENCH LIGHT WENT OFF. A FORD DEALERSHIP WAS 5 MIN. FROM INCIDENT. ACCORDING TO INVOICE, THEY PERFORMED THROTTLE BODY UPDATE. I WAS TOLD IF THE LIGHT CAME ON AGAIN, IT MIGHT NEED A THROTTLE BODY. I ASKED IF THEY COULD PERFORM THE WORK, THEY STATED WITHOUT THE LIGHT BEING ON, THEY COULDN'T DO THE WORK UNDER THE WARRANTY. MEANWHILE I WAS OVER 200 MILES FROM HOME, AND NEEDED TO GET HOME. IT FELT SO UNSAFE FOR 5HOURS OF DRIVING. THE CAR HAS SURGES OF POWER, DOWNSHIFTS WITH JOLTS, AND CLUNKING SOUNDS WHEN IT DOES SHIFT. THIS IS HOW IT DROVE FROM THE BEGINNING, I BEGAN TO THINK IT WAS NORMAL SO NEVER REPORTED IT. ALSO, SINCE THE WORK WAS DONE I NOTICED THE RPMS AT IDLING ARE HIGH, I CAN PULL INTO THE GARAGE WITHOUT PUTTING MY FOOT ON THE GAS THE RPMS ARE AT 2 AT 30 MILES AN HOUR, SAME AS AT 70 MILES AN HOUR. I'M CONTACTING FORD ABOUT THE RULES OF THE WARRANTY AND HOW UNSAFE IT FEELS TO DRIVE THE VEHICLE. HOW MANY ACCIDENTS, DEATHS WILL IT TAKE TO GET THE REAL WORK DONE, NOT A PATCH UP JOB. *TR

09/23/2014
Components: POWER TRAIN
Incident Date: 09/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG2BK******
Summary

I WAS DRIVING ALONG THE HIGHWAY AT 70 MPH, WHEN I FELT A 'CLUNK'. THE ENGINE LOST POWER AND THE 'WRENCH' LIGHT LIT UP. I WAS ABLE TO GET THE CAR TO THE SHOULDER OF THE ROAD. I THEN TURNED THE ENGINE OFF, WAITED A COUPLE MINUTES AND THEN RE-STARTED THE ENGINE. THE 'WRENCH' LIGHT DID NOT RETURN. I DO NOT FEEL IT IS SAFE TO DRIVE UNTIL THIS ISSUES IS RESOLVED. *TR

09/18/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE THE AUTOMATIC TAILGATE WAS CLOSING, THE LATCH CLOSED INCORRECTLY AND THE WINDOW SHATTERED. THE CONTACT STATED THAT THE LIFTGATE LATCH WAS FAULTY EVER SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO A MECHANIC FOR REPAIR AND THE LATCH WAS LUBRICATED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 12,500.

09/17/2014
Components: SUSPENSION
Incident Date: 08/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE AT A DEALER FOR AN UNRELATED PROBLEM, THE TECHNICIAN DIAGNOSED THAT THE FRONT DRIVER'S SIDE SHOCK ABSORBER WAS LEAKING HYDRAULIC FLUID. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,500.

09/17/2014
Components: VISIBILITY/WIPER
Incident Date: 02/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING IN SLEET AND SNOW AT 40 MPH, THE CONTACT ATTEMPTED TO USE THE WINDSHIELD WIPER FLUID AND NOTHING WOULD COME OUT. THE CONTACT COULD NOT SEE THROUGH THE WINDSHIELD WHICH ALMOST RESULTED IN A CRASH. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER'S SIDE SPRAY NOZZLE WAS CLOGGED WITH DEBRIS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,361.

09/17/2014
Components: VISIBILITY/WIPER
Incident Date: 12/02/2010
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT ATTEMPTED TO CLOSE THE TAILGATE AND THE ENTIRE BACK WINDSHIELD SHATTERED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE TEMPERATURES WERE LOWER THAN NORMAL CAUSING THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 699.

09/17/2014
Components: ENGINE
Incident Date: 02/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING ENGINE OIL. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR MAIN ENGINE SEAL FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,327.

09/15/2014
Components: POWER TRAIN
Incident Date: 06/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO SHIFT GEARS, THE VEHICLE JERKED WITHOUT WARNING. THE FAILURE OCCURRED TEN TIMES. THE DEALER STATED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

09/12/2014
Components: ENGINE
Incident Date: 09/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D77BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 5 MPH, THE SERVICE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS RESTARTED AND THE SERVICE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.

09/12/2014
Components: POWER TRAIN
Incident Date: 10/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG9BK******
Summary

WHILE DRIVING WE WERE ALERTED TO A PROBLEM BY A PASSING CAR. AFTER STOPPING THE MOTORHOME I WALKED BACK TO THE ESCAPE AND SAW SMOKE COMING FROM UNDER THE CAR. AFTER ALLOWING THE CAR TO COOL WE PROCEEDED ON TO OUR DESTINATION AND CONTACTED THE LOCAL FORD DEALER. WE WERE PROVIDED WITH AN APPOINTMENT FOR THE NEXT MORNING. AT THAT APPOINTMENT WE WERE TOLD THAT THE TRANSMISSION WAS TOTALLY DESTROYED. WHILE NO FIRE WAS PRESENT THE POTENTIAL FOR A CATASTROPHIC FIRE INVOLVING BOTH THE CAR AND THE MOTORHOME ALONG SIDE A BUSY FREEWAY WAS A POSSIBILITY. *TR

09/04/2014
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG8BK******
Summary

DRIVING DOWN FREEWAY AT 85 MILES PER HOUR. VEHICLE STALLS AND RPMS OR MPH WON'T MOVE. PULL OVER PUT IN PARK, VEHICLE SHAKES REAL BAD AND WRENCH COMES ON. TURN OFF AND RESTART, WRENCH DROPS OFF. 50 MILES DOWN THE ROAD SAME INSTANCE, EXCEPT AFTER RESTARTING WRENCH DROPS AND CHECK ENGINE LIGHT COMES ON. BRING TO DEALERSHIP. THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN AND THEY SAY POSSIBLE RECALL. WEEK LATER GOING 65 DOWN HIGHWAY AND SAME INSTANCE HAPPENS. TAKE IT TO DIFFERENT DEALERSHIP AND THEY SAY WE HAVE THROTTLE BODY RECALL, THEY RECALIBRATE THE RECALL. NOW VEHICLE DOESN'T ALWAYS SWITCH RPMS WHEN IT'S SUPPOSED TO. IT'LL JERK BEFORE SHIFTING AND THEN WRENCH AND CHECK ENGINE LIGHT COMES BACK ON. BACK TO DEALERSHIP AND THEY SAY THROTTLE ACTUATOR CONTROL AND POSSIBLE NEW THROTTLE BODY DOWN THE ROAD. SPENT ALMOST 1000 DOLLARS ON RECALL IN LAST COUPLE MONTHS AND NOW THEY TELLING US THE RECALL WAS JUST A RECALIBRATION AND BUT MIGHT NEED A NEW THROTTLE BODY?? WHAT WAS THE RECALL FOR. FRUSTRATED WITH FORD. *TR

09/02/2014
Components: STEERING
Incident Date: 07/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0E7XBK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE ATTEMPTING TO START THE VEHICLE, THE POWER STEERING FAILED WITHOUT WARNING. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

09/02/2014
Components: STEERING
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0E7XBK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING).THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

08/31/2014
Components: POWER TRAIN
Incident Date: 08/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG7BK******
Summary

AT 11 PM I WAS DRIVING DOWN THE ROAD AT 55 MPH AND I THOUGHT MY CAR HAD SHUT OFF BECAUSE I NOTICED I DIDN'T HAVE ANY POWER. I TURNED DOWN THE RADIO TO HEAR FOR THE ENGINE BUT HEARD NOTHING. I HAD ENOUGH SPEED TO COAST TO A SAFE LIGHTED AREA TO INVESTIGATE WHAT WAS HAPPENING, COME TO FIND OUT THAT MY CAR WAS RUNNING BUT NO THROTTLE TO MAKE IT MOVE. A WARNING SYMBOL SHOWED UP AND IT WAS A LIGHTED WRENCH BUT I HAD NO IDEA WHAT THAT WAS UNTIL I DUG OUT MY OWNERS MANUAL THE NEXT DAY. I TURNED THE KEY OFF, RESTARTED THE ESCAPE AND MOVED ON MY WAY. I TRAVELED APPROX. 2 MORE MILES AT A SLOWER SPEED AND I LOST SPEED WITH THE WRENCH LIGHT APPEARING AS WELL AS THE SERVICE ENGINE SOON LIGHT TURNING ON. I WAS APPROACHING A STOP SIGN WHEN THIS OCCURRED. I TURNED THE CAR OFF AND BACK ON AGAIN AND WAS ABLE TO MAKE IT THE ADDITIONAL 1/2 MILES TO MY HOME. DOING RESEARCH I SEE THAT I AM NOT THE ONLY PERSON THAT IS HAVING THIS SAME ISSUE. I BOUGHT THIS VEHICLE USED IN JUNE WITH 32,365 MILES, THIS IS THE LAST THING I EXPECTED TO HAPPEN WITH A NEWER VEHICLE. PLEASE ADVISE IF THIS IS CONSIDERED A RECALL. THANK YOU! *TR

08/28/2014
Components: POWER TRAIN
Incident Date: 08/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG0BK******
Summary

HAD NO PROBLEMS UNTIL NOW! PARKED CAR AT MY OFFICE AND 2 HOURS LATER WANTING TO LEAVE AND DID NOT MAKE IT OUT OF THE PARKING LOT. THE GAS PEDAL WOULD NOT GET POWER; BUT ALL OTHER COMPONENTS APPEARED WORKING FINE. TURNED THE CAR OFF AND RE-STARTED; WITHIN SECONDS SAME THING HAPPEN. I WAS READY TO GO ON A 3 HOUR TRIP IN MORNING ON A BUSY INTERSTATE AND NOW I AM AFRAID TO GO SINCE I DO NOT WANT TO GET RUN OVER (HAVE TO GO THROUGH MUCH INTERSTATE CONSTRUCTION. THIS POWERTRAIN FAILURE IS NOT SAFE AND CREATES HAZARDOUS CONDITIONS ON THE ROAD FOR EVERYONE. EVEN WITH 50 MILES PER HOUR IN A CONSTRUCTION ZONE; IT IS VERY DANGEROUS LOOSING THE POWERTRAIN IN A ONE LAND-BUMPER TO BUMPER TRAFFIC WITH HEAVY TRUCKS BEHIND YOU. PICTURE YOURSELF IN THIS SITUATION. I AM CERTAINLY AFRAID TO GO ON MY BUSINESS TRIP IN THE MORNING. LIKE GUESS PEOPLE HAVE TO DIE FIRST BEFORE FORD IS TAKING SOME RECALL ACTION! MY CAR IS REGULAR MAINTAINED; THIS WAS NOT EXPECTED AT ALL! I WILL NOT BUY A FORD AGAIN! *TR

08/25/2014
Components: POWER TRAIN
Incident Date: 08/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9E74BK******
Summary

THE TRANSMISSION LOCKED UP IN THE CENTER LANE OF HWY 50 LEADING INTO SACRAMENTO CA. THE FORD CAME TO A STOP IN HIGH SPEED TRAFFIC AND WE WERE NEARLY HIT FROM BEHIND. WE WERE STRANDED THERE FOR ABOUT A HALF AN HOUR WAITING FOR A TOW TRUCK TO ARRIVE. THE FORD HAD TO BE DRAGGED UP ONTO THE CAR HAULER. THE WHEELS WOULD NOT ROLL. *TR

08/23/2014
Components: UNKNOWN OR OTHER
Incident Date: 08/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

PART BROKE APART IN A/C SYSTEM AND A/C UNIT STOPPED WORKING. THIS IS NOT A WEARABLE PART AND FORD REFUSES TO FIX. THE CAR IS JUST OUTSIDE OF WARRANTY. THE VEHICLE WAS PURCHASED IN WINTER AND THE A/C WAS NEVER TESTED TO SEE IF IT WAS WORKING.

08/18/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 08/17/2014
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A GARAGE WITHOUT WARNING. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED TO DETERMINE THE CAUSE OF THE ACCELERATION FAILURE. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000...UPDATED 09-15-14 *BF UPDATED 1/15/15 *JS

08/11/2014
Components: POWER TRAIN,ENGINE
Incident Date: 08/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG3BK******
Summary

I WAS DRIVING ON THE FREEWAY GOING APPROX. 70 MPH AND WITHOUT WARNING LOST ALL ACCELERATION. I HAD TO MANEUVER ACROSS 4 LANES OF TRAFFIC TO GET ON THE SHOULDER. I TURNED THE CAR OFF AND WAS PREPARING TO CALL A TOW TRUCK WHEN I STARTED THE CAR AGAIN AND HAD LIMITED ACCELERATION. I WAS ABLE TO "LIMP" THE CAR HOME AND TO A REPAIR SHOP. THE REPAIR SHOP SAID THE THROTTLE BODY NEEDED TO BE REPLACED. *TR

08/10/2014
Components: POWER TRAIN,ENGINE
Incident Date: 06/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG8BK******
Summary

SIGNS OF ISSUE DURING THE OCCURRENCE: -CAR STOP RUNNING -THROTTLE ALARM SHOWED UP -TRANSMISSION ALARM SHOWED UP -THE ISSUE HAPPENS APPROX. 3 TO 4 TIMES A MONTH YOU WILL NEED TO STOP AND TURN OFF YOUR ENGINE FOR A WHILE BEFORE YOU CAN START DRIVING THE CAR AGAIN, THE THROTTLE ALARM WILL GO AWAY BUT THE TRANSMISSION STAYS SOMETIME APPROXIMATELY AFTER 12 HOURS. *TR

07/31/2014
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG7BK******
Summary

DRIVING DOWN ROAD AND JUST QUIT RUNNING. *TR

07/29/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG8BK******
Summary

VEHICLE CONTINUED TO JUMP, THEN CONTINUED TO HAVE PROBLEMS. THROTTLE BODY WAS THE CAUSE. *JS

07/29/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG3BK******
Summary

DRIVING DOWN FREEWAY AT 65 MPH, ALL OF A SUDDEN THE ENGINE CUTS OUT AND I HAVE NO POWER. THE WRENCH WARNING LIGHT IN THE DASH CAME ON. I PULLED OFF TO THE SIDE OF THE ROAD TURNED THE KEY OFF AND RESTARTED THE CAR. IT DROVE FINE THE NEXT 3 MILES TO MY HOME. *JS

07/26/2014
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 07/25/2014
Crash: No
Fire: No
Summary

I WAS DRIVING ON THE INTERSTATE WITH MY 3 YEAR OLD SON IN THE BACK SEAT. AS I WAS IN TRAFFIC ALL OF A SUDDEN I FELT A LOSS OF POWER AND THE WRENCH LIGHT WENT ON. I WAS ALMOST HIT MULTIPLE TIMES, BUT LUCKILY WAS ABLE TO FORCE IT TO THE SIDE OF THE ROAD. I SAT THERE FOR A COUPLE MINUTES AND THEN STARTED THE CAR NORMALLY AND DROVE HOME. IT WAS A SCARY EXPERIENCE AND ONE THAT I HOPE FORD TAKES CARE OF. *TR

07/26/2014
Components: POWER TRAIN
Incident Date: 07/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG3BK******
Summary

THIS PROBLEM HAPPENED TWO TIMES WITHIN ABOUT 30 MINUTES TIME, SO I DROVE IMMEDIATELY HOME, PARKED THE CAR, AND CALLED MY DEALER, WHO SPECULATED THAT THE TROUBLE WAS DUE TO THE "THROTTLE BODY." THE FIRST TIME, I WAS IDLING AT A RED LIGHT AND WHEN THE LIGHT CHANGED TO GREEN AND I TRIED TO ACCELERATE, I HAD NO ACCELERATION. THE VEHICLE JUST SAT THERE, WITH NO INDICATION OF ANY POWER TO BE HAD TO THE THROTTLE. I TURNED ON MY EMERGENCY FLASHERS, PUT THE CAR IN "PARK," TURNED OFF THE IGNITION, TURNED IT BACK ON, PUT THE CAR IN "DRIVE," AND THE CAR BEGAN TO DRIVE NORMALLY. SEVERAL MINUTES LATER, AFTER PARKING THE CAR, CONDUCTING AN ERRAND, AND THEN RE-STARTING THE CAR AND BACKING OUT OF A DRIVEWAY, THE THROTTLE DID THE SAME THING IN THE MIDDLE OF A STREET: TRIED TO ACCELERATE IN "DRIVE" AND GOT NOTHING UNTIL SHUTTING OFF THE IGNITION AND RE-STARTING. PREVIOUSLY, OVER THE COURSE OF THE PAST SIX MONTHS, I EXPERIENCED WHAT SEEMS TO BE A SIMILAR, THOUGH OPPOSITE, PROBLEM WITH THE THROTTLE. OCCASIONALLY WHILE DRIVING, I WOULD HEAR AND FEEL WHAT SEEMED TO ME TO BE A SMALL SURGE OF POWER WHILE ACCELERATING ON SURFACE ROADS. I ASSUMED AT THAT TIME THAT IT WAS A TRANSMISSION PROBLEM AND MENTIONED IT TO THE DEALER WHEN I TOOK THE CAR IN FOR AN OIL CHANGE AND NORMAL SERVICING. THE SERVICE DEPARTMENT CHECKED THE TRANSMISSION AND FOUND NO PROBLEM WITH IT. I BELIEVE NOW, AFTER READING ABOUT THE THROTTLE PROBLEMS WITH THIS MODEL ON NCCONSUMER.ORG, THAT THOSE INCIDENTS WERE LIKELY DUE TO THE THROTTLE BODY MALFUNCTIONING AS WELL. I EXPERIENCED APPROXIMATELY 10-12 OF THESE POWER SURGE INCIDENTS. *TR

07/25/2014
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9E71BK******
Summary

THE VEHICLE WAS TAKEN INTO A FORD DEALERSHIP TO BE SERVICED AND AFTER THAT THE CONTROL MODULE FOR THE AIRBAGS WENT OUT. THE PART HAD TO BE ORDERED AND WHILE WE WERE ON VACATION THE STEERING BEGAN LOCKING UP AND THE TRACTION CONTROL LIGHTS BEGAN SHOWING DISABLED. ALSO, THE CAR BEGAN SAYING TO RESYNC SOMETHING BECAUSE THE TIRE PRESSURE WAS LOW WHEN IT WAS JUST FINE. AFTER RETURNING FROM VACATION AND THE STEERING COLUMN TOTALLY LOCKING UP SEVERAL TIMES, THE DEALERSHIP NOW TELLS US THAT ADDITIONAL CONTROL MODULES ARE OUT. WHEN THE STEERING LOCKS IT REQUIRES STOPPING NO MATTER WHERE YOU ARE AT AND TURNING OFF THE VEHICLE TO RESET AND THEN STARTING IT AGAIN. THIS PROBABLY HAPPENED A DOZEN OR MORE TIMES ON BUSY HIGHWAYS. THIS VEHICLE IS ROUGHLY THREE YEARS OLD AND THEY CAN'T EVEN SAY WHY THE MODULES ARE CONTINUING TO GO OUT AND IF FIXING THEM WILL EVEN SOLVE THE PROBLEM. THE DEALERSHIP ALSO INDICATED THAT THE TRACTION CONTROL ISSUE COULD CAUSE THE VEHICLE TO ROLL ON CURVY ROADS. I SPOKE WITH CUSTOMER SERVICE AND THEY SAID TO BAD, THIS IS NOT ON THEIR LIST OF ITEMS THAT THEY HAVE TO FIX. THEY WILL LET ENGINEERING KNOW BUT NO GUARANTEE THAT THEY WILL EVEN RESPOND TO THIS ISSUE. WILL NEVER BUY A FORD AGAIN IN THIS CASE AS THIS IS GOING TO COST ROUGHLY $2500 - $3500 TO FIX AND NOTHING TO SAY IT WON'T GO OUT AGAIN. I HAVE NEVER HAD AN ELECTRONIC CONTROL MODULE GO OUT ON ANY OTHER VEHICLE LET ALONE AFTER 3 YEARS AND FORD IS NOT HELPFUL. *TR

07/09/2014
Components: SEAT BELTS
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D76BK******
Summary

SEAT BELT BUCKLE RELEASES MULTIPLE TIMES AFTER CLICKING IN WHILE DRIVING. IT HAS HAPPENED SEVERAL TIMES. *TR

07/08/2014
Components: POWER TRAIN,ENGINE
Incident Date: 06/28/2014
Crash: No
Fire: No
Summary

THE FORD ESCAPE HAS BEEN RANDOMLY STALLING AT TIMES WHILE DRIVING. I AM FORCED TO EITHER PULL OFF TO THE SIDE OF THE ROAD OR QUICKLY TURN OFF MY CAR AND TURN IT BACK ON AGAIN IN THE MIDDLE OF THE ROAD. *JS

07/03/2014
Components: POWER TRAIN
Incident Date: 07/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG0BK******
Summary

DRIVING 50 MILES PER HOUR, WHEN A WRENCH LIT UP ON DASH AND INSTANTANEOUSLY THE VEHICLE LOST POWER TO THE THROTTLE. PULLED OVER QUICKLY, TURNED OFF VEHICLE, THEN RESTARTED AND WENT ON ABOUT MY WAY. VERY SCARY AND SO SCARED IT COULD HAPPEN IN A BUSY TRAFFIC SITUATION. *TR

07/01/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/28/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG0BK******
Summary

SHORTLY AFTER PURCHASING THE ESCAPE THE ENGINE SEEMED TO QUIT WHEN MAKING A TURN. TURNING OFF THE KEY AND RESTARTING THE ENGINE WORKED. NOTHING FOR MONTHS AND THEN IT HAPPENED AGAIN. MY WIFE THOUGHT THE ENGINE WAS QUITTING SO I ASKED THE DEALER IF THEY WERE AWARE OF SIMILAR ISSUES. ALL SERVICING WAS PERFORMED AT FORD UNTIL THE WARRANTY WAS OUT. NEVER A MENTION OF ANY PROBLEMS FROM THE DEALER.THE ENGINE CONTINUED TO HAVE INTERMITTENT ISSUES AND ONE DAY IT HAPPENED WHEN I WAS DRIVING. I DETERMINED THE ENGINE WAS NOT QUITTING BUT WOULD DROP TO ABOUT 1000 RPM WITH NO THROTTLE RESPONSE. IF YOU KEPT THE TRANSMISSION IN DRIVE THE VEHICLE WOULD DECELERATE QUICKLY AND SOMETIMES WOULD NOT ALLOW MOVING TO A SAFE LOCATION. RESTARTING THE ENGINE TWICE ALWAYS RESETS THE PROBLEM AND IT RANDOMLY HAPPENS AT A LATER DATE. IT IS VERY INTERMITTENT AND ALWAYS HAPPENS WITHOUT WARNING. IT'S GETTING WORSE WITH AGE. *TR

06/28/2014
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 04/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG8BK******
Summary

I WAS TRAVELING NORTHWEST ON I 26 WHEN I HEARD A POP AND LOST SPEED AND CONTROL. I EASED OVER TO THE RIGHT SIDE OF THE HIGHWAY AND TRIED TO STOP. AT THIS TIME, THE CAR STARTED TO SHAKE VIOLENTLY. EVENTUALLY THE CAR STOPPED AND WOULD NOT START AGAIN. I HAD TO BE TOWED TO NEWBERRY AND LEFT THE CAR AT A GARAGE AND RENTED A CAR TO CONTINUE MY TRIP TO PICK MY GRANDDAUGHTER AND RETURN TO CHARLESTON. I HAD TO PAY 85.00 TO THE TOW TRUCK DRIVER, 385.00 FOR THE CAR RENTAL AND 486.36 TO THE GARAGE FOR THE THROTTLE BODY REPLACEMENT. NOW I FIND OUT THIS HAS HAD A RECALL. IF I HAD BEEN NOTIFIED, I WOULD NOT BE OUT NEARLY $1000.00, NOT TO MENTION THE SAFETY ASPECT OF THIS WHOLE INCIDENT. I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. *TR

06/26/2014
Components: ENGINE
Incident Date: 04/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG8BK******
Summary

VEHICLE BUCKED VIOLENTLY AND STALLED. CALLED FORD TO HAVE IT TOWED. BEFORE TOW TRUCK ARRIVED, VEHICLE RESTARTED AND DROVE 2 MILES TO NEAREST FORD DEALER. THROTTLE BODY WAS FOUND TO BE FAULTY AND REPLACED. I HAD MADE NUMEROUS COMPLAINTS ABOUT POOR SHIFTING, BUCKING, BAD MILEAGE, ETC. AND DEALERSHIP ALWAYS TOLD ME IT WAS NOT BROKEN IN YET, AND NOTHING COULD BE DONE UNLESS IT "THREW A CODE". WELL IT THREW ONE THIS TIME. SINCE THE REPLACEMENT, SOFTWARE UPDATES HAVE BEEN MADE, A WARRANTY EXTENSION ISSUED, AND THE PROBLEMS WITH ROUGH SHIFTING, BAD MILEAGE AND AN OCCASIONAL FEELING LIKE I HAVE BEEN REAR ENDED (WHEN NO ONE IS AROUND) HAVE CONTINUED. I HAVE JUST GOTTEN A CASE NUMBER FROM FORD. WE'LL SEE WHERE THIS GOES. *TR

06/23/2014
Components: STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 06/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D71BK******
Summary

MY FORD 2011 ESCAPE JUST COMPLETELY STALLED OUT DRIVING HOME. I WAS ON THE HIGHWAY GOING ABOUT 65 MPH WHEN IT JUST SPUTTERED AND DIED. I THINK I EVEN HAD IT ON CRUISE CONTROL. IT WAS EXTREMELY DANGEROUS AND I HAD TO PULL OVER IN THE MIDDLE OF TRAFFIC. I FORCED THE CAR INTO PARK AND TURNED IT OFF WHEN IT KEPT SPUTTERING. ONCE I RESTARTED THE ENGINE IT DROVE SOME MORE BUT DID THE SAME THING ABOUT 3 MINUTES FROM MY HOUSE. TURNING THE TRUCK OFF THEN BACK ON SEEMED TO WORK...I'M TAKING INTO THE FORD DEALERSHIP TODAY TO HAVE THE LOOK AT IT BUT I THINK IT IS THE THROTTLE BODY... *TR

06/23/2014
Components: ENGINE AND ENGINE COOLING,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 05/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG8BK******
Summary

FORD - COMPLETE AC FAILURE/ AC DRYER FAILURE WHEN I TURNED ON THE AC FOR THE FIRST TIME THIS YEAR IT MADE A LOUD GRINDING NOISE THEN NEVER COOLED.TOOK IT IN TO THE DEALERSHIP TO CHECK FOR PROBLEM. CAR HAS 41400 MILES ON IT (LITTLE MORE THAN 5000 OVER THE 36000) BUT STILL HAS 6 MONTHS ON WARRANTY. THE DEALER SAID THERE WAS NO PROBLEM.(ROSELLE FORD)WHERE PURCHASED. EVEN THOUGH A LOUD GRINDING SOUND WAS PRESENT AND NO COLD AIR.. HE TOLD HER TO BRING IT SOMEWHERE ELSE.. SHE DID, THEY VACUUMED &CHARGED. IT WORKED FOR 2 WEEKS THEN STOPPED. SHE BROUGHT TO ANOTHER FORD DEALER AND HE SAID IT WOULD COST $2000 AND HAD TO REPLACE THE WHOLE SYSTEM.. SHE WENT TO PICK IT UP AND HE TOLD HER HE REPLACED A RESISTER ON THE BLOWER SWITCH... I KNOW ITS NOT FIXED.. WE'LL HAVE TO SEE.. BUT IF FORD REALLY WANTS TO BE OUR CAR COMPANY, THEN THEY SHOULD STAND BEHIND THEIR PRODUCT. THAT'S A BIG REPAIR BILL FOR ONLY 41000 MILES. HERE IS WHAT I HAVE LEARNED SO FAR AND NO SERVICE BULLETIN ON THIS FROM FORD. DEALER CALLED AND GAVE THE FOLLOWING DESCRIPTION OF THE PROBLEM ..."IN THE AC DRYER THERE IS A FILTER BAG WITH "LITTLE BLUE BALLS" OF DESICCANT. IT SEEMS THAT IT IS A VERY COMMON PROBLEM THAT THESE FILTER BAGS BURST AND FLOOD THE ENTIRE AC SYSTEM WITH THE BALLS (AKA "DEBRIS") WHICH CAUSES ALL THE PARTS TO FAIL AND OR CLOG. MANY OF THE PARTS CAN'T BE EFFECTIVELY FLUSHED SO THEY HAVE TO BE REPLACED." THE COST TO REPLACE THE ENTIRE AC SYSTEM (ALL VALVES, TUBES, HOSES, EVAPORATOR, COMPRESSOR, CONDENSER, ACCUMULATOR, DRYER, ETC.) CAME TO $2,022.65. THIS DRYER UNIT THAT IS CAUSING ALL THE PROBLEMS IS A NON-SERVICEABLE UNIT AND IS IN NO WAY AFFECTED BY REGULAR MAINTENANCE, AND THERE IS NOTHING THAT CAN BE DONE TO PREVENT A FAILURE. TO MAKE MATTERS EVEN WORSE IS THAT WHEN THEY DO REPLACE THE SYSTEM... THEY USE THE SAME DRYER AS THE ONE THAT FAILED. UNBELIEVABLE. *TR

06/17/2014
Components: STEERING
Incident Date: 05/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG4BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE MAKING A TURN, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,588 AND THE CURRENT MILEAGE WAS 37,850. UPDATED 10/02/14*LJ THE CONSUMER STATED THE VEHICLE WAS DIAGNOSED AT TOM PECK DEALERSHIP. THE FAILURE WAS FOUND TO BE DUE TO THE DEFECTIVE STEERING TORQUE SENSOR. UPDATED 3/10/2015 *JS

06/10/2014
Components: ENGINE
Incident Date: 06/10/2014
Crash: No
Fire: No
Vehicle Identification Number: AFMCU9EG6BK******
Summary

VEHICLE STALLED DURING MILD ACCELERATION AFTER AN ABRUPT AND JERKY SHIFT TRANSITION. LOST ENGINE POWER BUT ACCESORIES REMAINED ON AND THE WRENCH INDICATOR LAMP TURNED ON. NORMAL OPERATION OF VEHICLE WAS RESTORED AFTER TURNING IGNITION KEY OFF AND RESTARTING THE VEHICLE. *TR

06/07/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 06/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D7XBK******
Summary

I WAS MAKING A LEFT TURN WHEN I LOST POWER STEERING, MAKING IT VERY DIFFICULT TO MAKE THE TURN, THE ABS LIGHT, ADVANCETRAC LIGHT AND THE ADVANCETRAC OFF LIGHT ALL STARTED FLASHING. I ARRIVED AT MY DESTINATION THE CAR WAS PARKED FOR 1 1/2 HOURS, WHEN I TRIED TO LEAVE THE CAR WOULD NOT START. *TR

06/05/2014
Components: STEERING
Incident Date: 05/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D7XBK******
Summary

THE POWER STEERING WENT OUT 3 TIMES IN ONE DAY. 1 INCIDENT WE WERE MAKING A RIGHT TURN WHEN IT WENT OUT, IT TOOK A LOT OF STRENGTH TO MAKE THE TURN AND NOT CRASH, THE ABS LIGHT FLASHED A FEW TIMES AND THAN POWER STEERING CAME BACK. THE OTHER TIMES THE POWER STEERING HAS GONE OUT HAPPENED IN PARKING LOTS WHILE PULLING OUT OF A PARKING SPACE. I WENT TO FORD WEBSITE TO SEE IF MY CAR WAS INCLUDED IN THE RECALL ON MAY 29, 2014 (THE STEERING ISSUES IMPACT 915,000 FORD ESCAPES AND MERCURY MARINERS FROM MODEL YEARS 2008 THROUGH 2011) AND IT SAYS THERE ARE NO RECALLS FOR MY VEHICLE. *TR

06/03/2014
Components: STEERING
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG8BK******
Summary

CAR TAKES EXCESSIVE FORCE TO TURN WHEEL ESPECIALLY AT LOWER SPEEDS.TOOK CAR TO FORD DEALERSHIP AND THEY SAID THIS PROBLEM IS DIFFERENT THAN THE RECALL 14S05. THIS PROBLEM IS NOT COVERED UNDER THE RECALL AND COST 1200 TO FIX. I BELIEVE THIS INCIDENT IS RECALL RELATED. *TR

05/30/2014
Components: POWER TRAIN
Incident Date: 08/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG9BK******
Summary

MY FORD WOULD NOT ACCELERATE, IT SPUTTERED AND WENT DEAD. IT WOULD NOT RESTART. IT HAD DONE THIS BEFORE BUT PREVIOUSLY I COULD RESTART IT. DEALERSHIP REPLACED THROTTLE BODY. *TR

05/27/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 05/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG7BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED TO 30 MPH WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 53,000.

05/21/2014
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG2BK******
Summary

THE VEHICLE ACCELERATED QUICKLY FROM A STOPPED POSITION UPON STARTING IN THE MORNING. I HAVE TO PUT MY FOOT ON THE BRAKE TO KEEP IT FROM SURGING FORWARD EVEN THOUGH I HAVE NOT PRESSED THE GAS PEDDLE AT ALL. VEHICLE JOLTS FORWARD SUDDENLY DURING DRIVING AT SLOW SPEEDS AND OFTEN WHEN STARTING FROM A STOP. ALSO SOMETIMES INCREASES ACCELERATION WHEN COASTING AT A MEDIUM SPEED WHEN NO GAS HAS BEEN APPLIED. *TR

05/20/2014
Components: POWER TRAIN,SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG5BK******
Summary

UPON STARTING THE VEHICLE IT OPERATES AS IT SHOULD, ONCE THE RPM SLOW TO AN IDLE THE VEHICLE WILL SURGE AND STALL AT IDLE. AT SLOW SPEEDS (10-20 MPH) THE VEHICLE WILL SURGE AND STALL WHEN THE THROTTLE IS APPLIED. THE VEHICLE SHUTS DOWN AND STEERING AND BRAKING ABILITIES ARE MINIMAL, THE VEHICLE WILL SURGE AT SPEEDS OF 45MPH HOWEVER IT DOES NOT STALL AT THIS SPEED. ON THE HIGHWAY AT A SPEED OF 70 MPH THE VEHICLE WILL SURGE SLIGHTLY, HOWEVER IT IS NOT AS NOTICEABLE OF AN EVENT AS AT SLOWER SPEEDS. *TR

05/16/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 05/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DGXBK******
Summary

I WAS DRIVING ON HIGHWAY WHEN ALL OF A SUDDEN MY 2011 FORD ESCAPE STARTED TO ACCELERATE AND STOP, ACCELERATE AND STOP. I PULLED OVER, TURNED THE CAR OFF AND RESTARTED THE VEHICLE. WHEN I PUT THE VEHICLE IN DRIVE VEHICLE ACCELERATED WHILE PEOPLE WERE IN FRONT OF CAR. NO ONE WAS HURT. HAD TO TOW TO AUTOZONE TO HAVE THEM ATTACH TROUBLESHOOTING MACHINE. RESULT WAS P2111 THROTTLE ACTUATOR CONTROL SYSTEM. *TR

05/07/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG1BK******
Summary

DURING RUSH HOUR TRAFFIC ON A BUSY HIGHWAY, MY 18 YEAR OLD DAUGHTER WAS ATTEMPTING TO ACCELERATE FROM A LEGAL RIGHT TURN ON RED. WITH TRAFFIC APPROACHING THE GAS PEDAL BECOME UNRESPONSIVE, SHE BEGAN QUICKLY LOSING SPEED, SHE WAS IN THE RIGHT HAND LANE THANK GOD WITH A TURN LANE AND WAS ABLE TO PULL OVER BEFORE SLOWING TO A COMPLETE HALT. HAD SHE BEEN IN A CENTER LANE OR ON A STRETCH WITH NO SHOULDER, THERE COULD HAVE EASILY BEEN A SEVERE ACCIDENT. THE GAS PEDDLE JUST BECAME TOTALLY UNRESPONSIVE AS SHE CAME TO A STOP. WHEN SHE WAS COMPLETELY STOPPED NOTICED THE SERVICE ENGINE LIGHT, A RED BATTERY LIGHT AND WRENCH LIGHT ALL CAME ON. WAITED 10 MIN FOR ME TO GET TO HER. WE RESTARTED CAR SEEMED FINE. I TOOK TO FORD DEALER LAST NIGHT. FORD DEALER CALLED THIS MORNING AS ADVISED FUEL THROTTLE PROBLEM AND SAID NO PROBLEM WARRANTY EXTENDED ON THAT PROBLEM TO 150,000 MILES 10 YEARS, YOU WILL NOT HAVE TO PAY. CHRIST I'M NOT WORRIED ABOUT PAYING. I"M WORRIED ABOUT GETTING MY FAMILY OR SOMEONE ELSE'S FAMILY KILLED. SHAME ON FORD FOR NOT RECALLING AFTER ALL THE COMPLAINTS I HAVE SEEN NOW. SOMETHING MUST BE DONE NOW BEFORE MAJOR ACCIDENT WITH DEATHS INVOLVED!!!!! *TR

05/05/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 05/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG4BK******
Summary

SUDDEN LOST OF ACCELERATION AT 70 MPH PER OUR. PUSHING ON THE PEDAL WOULD NOT ALLOW THE CAR TO ACCELERATE. PULLED OVER RESTARTED THE CAR, TESTED ACCELERATOR IN PARK AND WORKED. CONTINUED AFTER PULLING OVER SAME THING SUDDEN LOST OF ACCELERATION, CAR STARTED TO DECELERATING RAPIDLY. *TR

05/01/2014
Components: ENGINE
Incident Date: 07/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D71BK******
Summary

VEHICLE HAS BEEN STALLING DAILY SINCE JULY 2013. VEHICLE WHEN IN FOR SERVICE 4-30-14 DO TO DRIVERS CONCERN OF VEHICLE CRASHING AT FREEWAY AND SURFACE STREET SPEEDS. ON 4-29-14 THE VEHICLE STALLED (5) TIMES AND SEEMS TO STALL DURING THROTTLE CHANGES FROM CLOSED TO TRAFFIC FLOW SPEEDS. THE "CHECK ENGINE LIGHT" AND "FILL CAP" LIGHT WERE ON. DEALER PULLED CODES P144A, P1450 AND P2196 AND REPLACED THE PURGEVALVE (9U5Z-9C915-H). THIS IS A MAJOR SAFETY CONCERN ALONG WITH THE VEHICLE EXCEEDING EMISSION. *TR

04/28/2014
Components: POWER TRAIN
Incident Date: 04/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG7BK******
Summary

DURING RUSH HOUR TRAFFIC ON A BUSY HIGHWAY, WHILE ATTEMPTING TO ACCELERATE FROM APPROXIMATELY 50 MPH, THE GAS PEDAL BECOME UNRESPONSIVE, I BEGAN QUICKLY LOSING SPEED, AND A "WRENCH" LIGHT CAME ON. I WAS IN THE RIGHT HAND LANE WITH A WIDE SHOULDER AND WAS ABLE TO PULL OVER BEFORE SLOWING TO A COMPLETE HALT. HAD I BEEN IN A CENTER LANE OR ON A STRETCH WITH NO SHOULDER, THERE COULD HAVE EASILY BEEN A SEVERE ACCIDENT. THE ENGINE SPUTTERED AND SURGED AS I CAME TO A STOP. WHEN I WAS COMPLETELY STOPPED AND SHIFTED INTO PARK, THE SERVICE ENGINE LIGHT ALSO CAME ON. THE VEHICLE WAS TO TOWED TO MAXWELL FORD (AUSTIN, TX), AND THE REPORTED CAUSE WAS "FAILED R&R THROTTLE." *JS

04/25/2014
Components: STRUCTURE
Incident Date: 01/10/2014
Crash: No
Fire: No
Summary

THE REAR HATCH WILL NOT OPEN. FIRST IT STARTED OFF WITH SOMETIMES OPENING AND THEN NOT OPENING. THEN AS LONG AS THE VEHICLE WAS RUNNING, IT WOULD OPEN. NOW IT WON'T OPEN AT ALL. WHEN I PUSH ON THE BUTTON TO OPEN THE DOOR, I CAN HEAR IT DOING SOMETHING, BUT THE HATCH REMAINS LOCKED. *TR

04/19/2014
Components: POWER TRAIN
Incident Date: 04/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG9BK******
Summary

MY DAUGHTER WAS DRIVING ON INTERSTATE 10 EAST OF TALLAHASSEE, FLORIDA THE VEHICLE WARNING LIGHT (WRENCH) CAME ON AND THE VEHICLE BEGAN TO SLOW DOWN. THE ENGINE WAS STILL ON BUT THERE WAS NO POWER. SHE PULLED TO THE SIDE OF THE ROAD, CUT THE ENGINE OFF, AND CALLED HOME. I ASKED TO START THE ENGINE TO SEE WHAT WOULD HAPPEN. SHE DID AND THE VEHICLE PULLED OFF LIKE NOTHING HAD HAPPEN. THE SECOND INCIDENT HAPPEN WHEN I WAS GOING OVER AN OVER PASS ON INTERSTATE 10 YESTERDAY. I PULL OVER ON THE SIDE OF THE ROAD, CUT THE ENGINE OFF, WAITED TEN SECOND STARTED UP AND DROVE OFF. *TR

04/18/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 11/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG9BK******
Summary

THIS IS THE 2ND INCIDENT WITH THIS VEHICLE, FIRST TIME JUST STOP MIDDLE OF DRIVING JUST SHUT DOWN. DEALER DID REPLACE THROTTLE BODY AT 22,000 MILES IN NOV 2013. THIS INCIDENT (4-16-14) I WAS SITTING AT STOP LIGHT A FEW MILES FROM HOME AND VEHICLE SHUT OFF, I PUT VEHICLE IN P AND DID RESTART. DROPPED OFF VEHICLE AT DEALER AND AT THIS POINT THEY HAVE NO ANSWER FOR THIS PROBLEM. JUST FEEL UNSAFE IN THIS VEHICLE ESP ON THE HIGHWAY AT FULL SPEED WITH THIS PROBLEM SEEMS LIKE CAN BE A DANGEROUS SITUATION FOR MY FAMILY AND OTHERS. AT THIS POINT I REALLY JUST NEED TO KNOW IF THIS IS A REPORTED PROBLEM WITH THIS CAR AND WHAT ARE MY OPTIONS? *TR

04/15/2014
Components: POWER TRAIN
Incident Date: 04/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

I WAS DRIVING NORMALLY, AT A CONSTANT SPEED, AND ALL OF A SUDDEN, WRENCH LIGHT COMES ON, GAS PEDAL DIDN'T DO ANYTHING. PUTTING IT IN PARK AND SHUTTING THE ENGINE, AND STARTING AGAIN MAKES THE LIGHT GO AWAY AND RUN FINE AGAIN. *TT

04/13/2014
Components: POWER TRAIN,ENGINE
Incident Date: 04/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D72BK******
Summary

ENGINE SUDDENLY LOST POWER SEVERAL COUNTLESS TIMES DURING A 300 MILE JOURNEY ON A HIGHWAY. I ALMOST CRASHED VEHICLE DURING THE EARLY OCCURRENCES. *JS

04/12/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG7BK******
Summary

RIGHT REAR PASSENGER DOOR WON'T UNLOCK OR OPEN. *JS

04/11/2014
Components: VISIBILITY
Incident Date: 04/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EGXBK******
Summary

MY CAR WAS SITTING IN MY DRIVE WAY. I HEARD WHAT SOUNDED LIKE SOMETHING EXPLODED. I WENT OUTSIDE TO FIND MY REAR WINDOW HAD SHATTERED. I CALLED FORD BECAUSE I RESEARCHED ONLINE AND IT SEEMED TO BE A COMMON THING WITH THESE VEHICLES. THE ONLY THING THEY SAID WAS THEY HAD NEVER HEARD OF ANYTHING LIKE THAT HAPPENING WITH THIS MODEL AND THEY COULDN'T DO ANYTHING TO HELP WITH THE EXPENSES. *JS

04/08/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/07/2014
Crash: No
Fire: No
Summary

LOSS OF POWER AT HIGHWAY SPEED, 70 MILES PER HOUR, DURING RUSH HOUR TRAFFIC. MY WIFE HAD TO PULL OVER TO BREAKDOWN LANE AND TURN OFF ENGINE, ON I-95 IN WEST PALM BEACH FL AREA. WRENCH LIGHT ILLUMINATED. VEHICLE RESTARTED, AFTER A FEW MINUTES WAITING AT SIDE OF VERY BUSY HIGHWAY. SECOND TIME THIS HAPPENED WITHIN TWO WEEKS. VERY DANGEROUS SITUATION!!!!!! 2011 FORD ESCAPE LTD 3 L V6. *TR

04/07/2014
Components: STEERING
Incident Date: 04/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D79BK******
Summary

THE STEERING JAMS UP, DIFFICULT TO TURN, WHEN IT IS TURNED OFF AND IT TURNS THEN. *TR

04/03/2014
Components: STEERING
Incident Date: 04/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C75BK******
Summary

TRAVELING ON I-71 SOUTHBOUND IN CLEVELAND, OH DOING A SPEED OF ABOUT 70MPH, I ALL OF A SUDDEN HAD NO POWER STEERING. THERE WERE NO WARNING LIGHTS TO INDICATE A PROBLEM. THANKFULLY I WAS ABLE TO STILL DRIVE THE VEHICLE WITHOUT TOO MUCH OF AN ISSUE. THIS SAME PROBLEM HAPPENED AGAIN LATER IN THE DAY ONLY THIS TIME, I HAD STOPPED AT AN ATM. WHEN I STARTED TO PULL AWAY I NOTICED ONCE AGAIN I DIDN'T HAVE POWER STEERING. THIS TIME I WAS ABLE TO TURN OFF THE ENGINE WAIT FOR 5 SECONDS AND RESTARTED THE ENGINE, THE POWER STEERING STARTED WORKING AGAIN. *TR

03/19/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 03/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG5BK******
Summary

I WAS DRIVING IN THE LEFT LANE OF I-495 IN LONG ISLAND, NY AROUND 1:00 PM WHEN MY CAR COMPLETELY LOST POWER. I PRESSED THE GAS PEDAL AND FELT THAT THERE WAS NO POWER IN THE ACCELERATOR. THE CAR WAS NOW ONLY MOVING BECAUSE OF THE PREVIOUS HIGHWAY SPEED THAT I HAD BEEN DRIVING AT, AND I WAS ABLE TO USE THE REMAINING PROPULSION OF THE CAR TO PASS TO THE RIGHT LANE AND PULL OVER ONTO THE SHOULDER. I HAD TO WAIT 2 HOURS FOR A TOW TRUCK TO ARRIVE WHILE WAITING PRECARIOUSLY CLOSE TO THE RIGHT LANE OF A MAJOR HIGHWAY, BECAUSE I WAS NOT ABLE TO MOVE THE CAR FURTHER TO THE RIGHT ON THE SHOULDER DUE TO THE LACK OF POWER. NEEDLESS TO SAY, THIS WAS AN EXTREMELY DANGEROUS EVENT FOR ME, AS I WAS SURROUNDED BY TRACTOR TRAILERS AND OTHER LARGE VEHICLES THAT WERE DRIVING A MINIMUM OF 65 MPH. I COULD'VE BEEN KILLED HAD I NOT THOUGHT QUICKLY TO GUIDE MY VEHICLE OFF THE HIGHWAY AND ONTO THE SHOULDER. I'VE NOW READ ABOUT NHTSA'S INVESTIGATION INTO THIS STALLING ISSUE WITH FORD VEHICLES AND THOUGHT IT WAS IMPORTANT TO NOTIFY THE AGENCY ABOUT YET ANOTHER EVENT - MY OWN. MY VEHICLE IS CURRENTLY AT A FORD DEALERSHIP IN LONG ISLAND AND I AM AWAITING NEWS REGARDING THE CAUSE OF THE PROBLEM. BUT AFTER READING ABOUT THE NUMEROUS COMPLAINTS WHICH MIRROR MY OWN CAR'S POWER LOSS, I BELIEVE THAT I MAY ALSO HAVE A THROTTLE BODY ISSUE. PLEASE EXPEDITE YOUR INVESTIGATION INTO THIS DANGEROUS PROBLEM. PEOPLE'S LIVES ARE AT STAKE. *TR

03/13/2014
Components: STEERING
Incident Date: 03/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG0BK******
Summary

THE POWER STEERING WENT OUT THREE SEPARATE TIMES WHILE DRIVING IN HEAVY TRAFFIC. EACH TIME, I WAS BARELY ABLE TO PULL OVER AND TURN THE IGNITION OFF, WITHOUT BEING HIT BY TRAFFIC. I HAD TO TAKE MY SEATBELT OFF AND RAISE UP TO PUT MY FULL BODY WEIGHT ONTO THE WHEEL. AFTER THE THIRD ATTEMPT AT RESTARTING, THE POWER STEERING CAME BACK ON. I DRIVE ALMOST 50 MILES A DAY ON THE HIGHWAY TO AND FROM WORK, AND I'M VERY AFRAID TO DRIVE THIS CAR, AND WON'T LET MY KIDS RIDE IN IT NOW. PHONE CALLS TO FORD AND TWO LOCAL DEALERSHIPS HAVE BEEN NO HELP. I WAS TOLD THAT THEY DOUBT THAT A CODE WILL SHOW ANY PROBLEM WITH A DIAGNOSTIC CHECK, AND THAT IF IT DOESN'T HAPPEN TO THE SERVICE EMPLOYEE, THERE IS NOTHING MORE THEY CAN DO. I WAS ALSO TOLD THAT MINE IS THE FIRST REPORT OF THIS KIND, AND THAT A DIAGNOSTIC CHECK AND POSSIBLE REPLACEMENT COST WILL BE UP TO ME AS MY WARRANTY HAS EXPIRED. THERE ARE NUMEROUS ACCOUNTS OF THIS PROBLEM ON THE INTERNET, AND SHOULD NOT BE A WARRANTY ISSUE, IT'S A SAFETY ISSUE THAT FORD NEEDS TO ADDRESS. *TR

03/13/2014
Components: POWER TRAIN
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FUCU9DG2BK******
Summary

TRANSMISSION SLIPS TWICE AND JERKS FORWARD WHEN FIRST DRIVEN COLD.........VERY DANGEROUS WHEN ENTERING A BUSY HIGHWAY................TOOK TO PALM SPRINGS MOTORS 3 TIMES AND THE PROBLEMS WAS NEVER SOLVED...........THEY TOLD ME THAT THEY COULD NOT SOLVE THE PROBLEM AND TO DRIVE IT UNTIL IT BREAKS DOWN AND THEN THEY COULD TELL WHAT THE PROBLEM IS................THIS IS UNACCEPTABLE AND NEEDS TO BE TAKEN CARE BY FORD ASAP................ *TR

03/11/2014
Components: ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
Incident Date: 11/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG6BK******
Summary

CHECK ENGINE LIGHT CAME ON AND VEHICLE LOST POWER AND DIED. PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE FOR A FEW MINUTES, THEN TURNED IT ON AND WAS ABLE TO PROCEED FOR ANOTHER 5-6 MILES, THEN THE ISSUE REPEATED. CHECK ENGINE LIGHT REMAINED ON, HOWEVER. FINALLY WAS ABLE TO COMPLETE MY TRIP WITHOUT FURTHER INCIDENT. THIS SAME ISSUE HAPPENED AGAIN ABOUT A WEEK LATER, WITH THE SAME OUTCOME AS THE FIRST TIME IT HAPPENED. SCHEDULED A REPAIR FOR 11/14/12 AT WHICH TIME I WAS INFORMED THAT THERE WAS A DEFAULT CODE P1450. CANNISTER WAS FULL OF FUEL. EVAPORATOR CANISTER, PIPE AND VALVE WERE REPLACED. TOTAL FOR THE REPAIR $557.16 PLUS SALES TAX BECAUSE VEHICLE MILEAGE EXCEEDED 36,000 WARRANTY CEILING. THEN ON MAY 16, 2013, WHILE ON VACATION, VEHICLE HAD SIMILAR PROBLEMS - ENGINE LIGHT CAME ON, VEHICLE LOST POWER AND DIED... PULLED OVER, TURNED OFF VEHICLE, TURNED IT BACK ON AND WAS ABLE TO MAKE IT TO THE NEXT TOWN WITH A FORD DEALERSHIP WHERE WE HAD A DIAGNOSTIC RUN ON THE VEHICLE. THIS TIME THE CODES WERE P0685 AND P2112, WHICH REQUIRED THE REPLACEMENT OF THE THROTTLE BODY AND MOTOR ASSEMBLY WHICH COST ANOTHER $314.18 PLUS SALES TAX. I HAVE SINCE RECEIVED A LETTER FROM FORD STATING THAT THE THROTTLE BODY IS NOW BEING COVERED UNDER THE CUSTOMER SATISFACTION PROGRAM 13N03, BUT WONDER WHY THERE IS NOT SIMILAR COVERAGE FOR THE EVAPORATOR CANNISTER ISSUE. *TR

03/05/2014
Components: STEERING
Incident Date: 09/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUOD74BK******
Summary

POWER STEERING LOSS. CAN RESET WITH SHUT DOWN AND RESTART. *TR

03/04/2014
Components: POWER TRAIN
Incident Date: 08/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG7BK******
Summary

MY FIRST INCIDENT OCCURRED ON FRIDAY, AUGUST 30, 2013. I LOST POWER AND ACCELERATION WITH ABSOLUTELY NO WARNING AT ALL. I OBSERVED THAT THE WRENCH LIGHT WAS ON AND NOTICED THAT THE CAR WAS SHUDDERING. I TURNED THE IGNITION ALL THE WAY OFF AND SAT FOR A MINUTE AND TURNED THE CAR BACK ON. IT STARTED FINE AND I IMMEDIATELY TOOK THE CAR TO A MECHANIC NEARBY. I LEFT THE CAR FOR 4 DAYS WHILE OUT OF TOWN AND THE MECHANIC INFORMED ME UPON MY RETURN THAT THEY WERE UNABLE TO DIAGNOSE THE PROBLEM OR REPEAT THE PROBLEM, SO I RETRIEVED MY CAR HOPING THAT IT WAS JUST A ONE TIME INCIDENT. THE SAME OCCURRENCE HAPPENED TWICE MORE ON SEPTEMBER 6, 2013; THIS TIME IN RUSH HOUR TRAFFIC AND IT WAS IN VERY HAZARDOUS AND UNSAFE CONDITIONS. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND TURN THE CAR OFF WITHOUT FURTHER INCIDENT. I'M SURPRISED THAT FORD HAS NOT ALREADY ISSUED A RECALL ON THIS PARTICULAR PROBLEM. SOMEONE COULD GET HURT AND THIS VEHICLE IS VERY UNSAFE WITH THIS POTENTIAL POWER TRAIN PROBLEM. I TOOK IT UPON MYSELF TO DO SOME RESEARCH AND I SEE COMPLAINTS ON OTHER FORD MODELS AND THE ESCAPE AS FAR BACK AS 2008. SHAME ON FORD. I WILL BE TAKING THE CAR TO A FORD SERVICE DEALER ON MONDAY, AUGUST 9, 2013. I LOVE THE ESCAPE (THIS IS MY SECOND ONE) AND HAVE PURCHASED NOTHING BUT FORD PRODUCTS. I WILL SERIOUSLY CONSIDER ANOTHER MAKE FOR MY NEXT VEHICLE PURCHASE. FORD SHOULD ABSOLUTELY DO THE RIGHT THING AND ISSUE A RECALL.

03/03/2014
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9E78BK******
Summary

DRIVING ON A WINDING, MOUNTAINOUS ROAD THE CAR SUDDENLY LOST POWER AND WAS NOT RESPONSIVE TO THE ACCELERATOR. THERE WAS NO SHOULDER, SO I KEPT GOING, VERY SLOWLY, AND THEN IT RESUMED NORMAL OPERATING RESPONSIVENESS, ONLY TO LOSE POWER AGAIN. THIS CONTINUED FOR THE 4 MILES IT TOOK FOR ME TO GET HOME. I HOPED IT WAS SOME BAD GAS AND WAS A ONE-TIME EVENT - UNTIL IT HAPPENED AGAIN, AND I WAS AGAIN ABLE TO GET HOME. I AM NOW AFRAID TO DRIVE IT. *TR

02/25/2014
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 02/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG6BK******
Summary

I HAVE NO IDEA WHAT PART IS BAD.... I WAS DRIVING ON A OPEN HIGHWAY AND ALL OF A SUDDEN I HAD NO SPEED, IT WAS AS IF I HAD TAKEN MY FOOT OFF THE ACCELERATOR, I WAS ABLE TO GET IT OFF THE HIGHWAY BUT WHEN IT WAS IDLING, IT WAS RUNNING REALLY ROUGH. AFTER SETTING FOR AWHILE IT SEEMED TO RUN OK BUT OF COURSE BEING A LADY I AM VERY UNCOMFORTABLE DRIVING IT NOW. MY HUSBAND TOOK IT TO OUR DEALER, ASTORG FORD, THEY SAID IT WAS THE THROTTLE BODY AND THEY WOULD REPLACE THE DEFECTED PART BUT DIDN'T HAVE IT IN STOCK, THEY WOULD GET IT IN A FEW DAYS BUT STILL SENT IT BACK HOME FOR ME TO DRIVE AND OF COURSE I WILL NOT DRIVE IT TILL IT IS FIXED, I THINK IT WAS BAD ON THEIR PART TO SEND THE ESCAPE BACK TO ME THE WAY IT IS. THANK YOU *TR

02/25/2014
Components: POWER TRAIN,ENGINE
Incident Date: 01/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG8BK******
Summary

WHEN PRESSING ON THE GAS THE CAR SHIFTS REALLY HARD. THEN IT SEEMS LIKE THERE IS NO GET UP AND GO AFTERWARDS. THE TRANSMISSION IS SHIFTING HARD. *TR

02/25/2014
Components: POWER TRAIN,ENGINE
Incident Date: 02/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D73BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE . THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 44,000.

02/19/2014
Components: VISIBILITY,STRUCTURE
Incident Date: 02/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG0BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT NOTICED THAT THE REAR LIFT GATE WINDOW SHATTERED. THE VEHICLE WAS TAKEN FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. UPDATED 03/20/14*LJ UPDATED 03/20/2014 *JS

02/19/2014
Components: AIR BAGS,SEATS
Incident Date: 11/21/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0EG7BK******
Summary

2011 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO AIR BAG AND SEAT FAILURE. *SMD THE CONSUMER STATED WHEN SHE WAS REAR ENDED, HER HEAD FLEW FORWARD AND HIT THE STEERING WHEEL WITH HER MOUTH, THEN FLEW BACKWARD, WHERE THE BACK OF THE SEAT COLLAPSED, WHICH ALLOWED HER TO FLY BACK AND LAND AT A PARTIALLY RECLINED POSITION. FOR APPROXIMATELY 20 MINUTES, SHE LAID IN THE VEHICLE, SUFFERING FROM MUSCLE SPASMS, TRYING TO DETERMINE IF SHE COULD STAND UP. THE CONSUMER WAS DIAGNOSED WITH A CONCUSSION AND WHIPLASH.

02/14/2014
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG9BK******
Summary

LOST THROTTLE CONTROL, PULLED OVER, TURNED ENGINE OFF, AND RESTARTED TO CORRECT PROBLEM. THIS HAPPENED THREE MORE TIMES OVER FOLLOWING MONTH AT 70MPH ON FREEWAY, 50MPH ON SURFACE STREET AND AN INTERSECTION AT A STOPLIGHT. EXACT SAME BEHAVIOR (LOSS OF ACCELERATOR, TURN ENGINE OFF, RESTART). DEALERSHIP REPLACED THROTTLE BODY. FIVE MONTHS (7,000 MILES) LATER PROBLEM OCCURRED AGAIN AT A BUSY INTERSECTION ALMOST RESULTING IN A SERIOUS TRAFFIC ACCIDENT. I TOOK IT BACK TO FORD, THEY PERFORMED TESTS, SAID THEY ALREADY REPLACED THE THROTTLE BODY WITH THE NEW ONE AND MADE NO REPAIR EVEN THOUGH I TOLD THEM THE CAR WAS UNSAFE TO DRIVE WITH THE DEFECT. THERE WILL BE SERIOUS ACCIDENTS THAT RESULT FROM THIS DEFECT. *TR

02/13/2014
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 10/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DGOBK******
Summary

EVER SINCE WE BOUGHT OUR 2011 FORD ESCAPE (USED IN FL--HAD TO DRIVE IT TO WA STATE DUE TO MILITARY PCS ARMY ORDERS) THE CAR HAS NEVER GOTTEN MORE THAN 20 MPG. IT WAS HESITATING CONSISTENTLY AFTER WE PUT 5,000 MILES ON THE CAR. IT STARTED HESITATING/ REVVING RPMS AT STOP/JUMPING/ACCELERATING THEN ENGINE WOULD JUST SHUT OFF AND POWER AS WELL. FINALLY STALLED ON JOINT BASE LEWIS MCCHORD, WA (WHERE WE ARE STATIONED AND LIVE) AND MY HUSBAND COULD NOT GET IT TO START. THE "CHECK ENGINE LIGHT" WAS ALSO THEN SHOWING. WE HAD IT TOWED TO THE NEAREST FORD DEALERSHIP (LAKEWOOD FORD). WE HAD A PLATINUM WARRANTY WE PAID EXTRA FOR WITH OUR MONTHLY PAYMENTS. EVEN WITH THAT WE STILL HAD TO GET AN AER (ARMY EMERGENCY RELIEF) LOAN FOR THE DIFFERENCE (APPX. $187.00) THAT WAS NOT COVERED. WE WERE ENTITLED TO RENTAL CAR COVERAGE BUT THE FORD DEALERSHIP DID NOT CONTACT OUR WARRANTY COMPANY IN TIME SO WE WERE WITHOUT A VEHICLE FOR 4 DAYS. THAT WAS BARELY 3 MONTHS AGO. THEY ENDED UP REPLACING THE THROTTLE BODY REGULATOR. AGAIN...HERE IT IS LESS THAN 3 MONTHS SINCE THAT WAS REPLACED AND WE ARE ONLY GETTING 18.2 MILES TO THE GALLON. IT IS WORSE WHEN WE USE THE FLEX FUEL. IT BARELY HAS 47,000 MILES AND IT IS UNPREDICTABLE AND I FEEL UNSAFE IN THIS CAR. MY HUSBAND IS BEING MEDICALLY BOARDED FROM ACTIVE DUTY ARMY BECAUSE HE IS 100% DISABLED AND A "WOUNDED WARRIOR." THE ONLY COMFORT I HAVE IS SEEING THAT WE AREN'T THE ONLY ONES WHO HAVE DEALT WITH THIS PROBLEM. THAT IS TERRIBLE TO SAY BUT IT IS EVEN WORSE WHEN YOU CANNOT RELY ON A VEHICLE YOU BOUGHT ONLY 1 YEAR USED. WE ARE FACING HAVING TO DRIVE THIS BACK TO ORLANDO, FL AND NOW WE WILL PROBABLY VOLUNTARILY TURN IT IN TO THE LOAN COMPANY SIMPLY BECAUSE NEITHER ONE OF US FEEL SAFE ENOUGH TO ATTEMPT TO DRIVE IT 3500 MILES ACROSS THE UNITED STATES, ALONG WITH THE MEDICAL CONCERNS. *TR

02/08/2014
Components: ENGINE
Incident Date: 02/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG1BK******
Summary

WHILE DRIVING DOWN THE STREET AT 40 MPH MY CAR STALLED AND STOPPED RUNNING. THERE WERE OTHER CARS BEHIND ME. I HAD TO COAST OFF THE ROAD AND RESTART MY VEHICLE. *TR

01/30/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/28/2014
Crash: No
Fire: No
Summary

PULLING OUT OF THE DRIVEWAY OF MY HOME, THE CAR SURGED FORWARD ON ITS OWN AND NARROWLY MISSED THE NEIGHBOR. THIS SURGING OF THE ENGINE ON ITS OWN IS GOING TO CAUSE A DEATH ONE OF THESE DAYS. FORD REALLY NEEDS TO LOOK INTO THIS. *TR

01/30/2014
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 12/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG9BK******
Summary

CAR WOULD VIOLENTLY BUCK WHILE LOOSING POWER. WRENCH LIGHT CAME ON THEN DISAPPEARED. SEAMS TO BE A RANDOM GHOST THAT VISITS EVERY 2 WEEKS. HAD MAP SENSOR REPLACED UNDER WARRANTY THEN 2 WKS LATER HAPPENED AGAIN. THIS TIME PAID FOR THROTTLE BODY. 2 WKS WENT BY AND IT HAPPENED AGAIN. THIS TIME DIDN'T. GO TO DEALER. NOT SURE BUT I THINK IT MIGHT BE THROTTLE BODY AGAIN IF IT IS INFACT THE PROBLEM. CAR SUCKS. SAME PROBLEM OVER AND OVER. *TR

01/28/2014
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/01/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0D70BK******
Summary

2011 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE PEDAL ISSUES. *SMD THE CONSUMER STATED THE BRAKE WAS UNDERSIZED. WHILE DRIVING, HE FOUND IT DIFFICULT TO HIT THE BRAKE PEDAL, AND INSTEAD HIS FOOT HIT THE ACCELERATOR PEDAL. ON ONE OCCASION, THE CONSUMER HIT THE BUMPER OF ANOTHER VEHICLE, AND ANOTHER OCCASION, HE WAS FORCED TO DRIVE THROUGH A TRAFFIC CONTROLLING ARM AT A LOCAL GUARD HOUSE, BREAKING THE EXTENDED BARRIER ARM.*JB UPDATED 11/26/14

01/27/2014
Components: VISIBILITY/WIPER
Incident Date: 01/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG8BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE AT A RED LIGHT THE TAILGATE WINDOW EXPLODED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING NOR WAS IT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

01/27/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG2BK******
Summary

WHILE DRIVING DOWN THE FREEWAY THE CAR SUDDENLY SURGED FOR A SECOND AND THEN LOST ALL POWER. THERE WAS NO GAS GOING TO THE ENGINE AND I COULD NOT PRODUCE ANY SPEED. I HAD TO COAST TO A STOP WHILE MOVING OVER IN THE FREEWAY LANE TO THE SHOULDER. WHEN I DID STOP, THE ENGINE SOUNDED LIKE IT HAD TROUBLE GETTING FUEL TO IT. I TURNED OFF THE ENGINE AND SAT FOR A SECOND AND WHEN I TURNED THE CAR BACK ON IT STARTED UP AND WOULD GO. OVER THE PAST MONTHS THIS HAS HAPPENED ON AND OFF. SOME DAYS IT DRIVES FINE AND THEN ALL OF A SUDDEN IT WILL DO THE SAME ASPECT. *TR

01/24/2014
Components: POWER TRAIN,ENGINE
Incident Date: 12/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG0BK******
Summary

ACCELERATED FROM A STOP AND CAR LURCHED AND ENGINE SEEMED ABOUT TO QUIT, GOT "WRENCH LIGHT" AND WAS ABLE TO CREEP TO GET INTO PARKING LOT. TOOK CAR TO DEALER AND THEY RAN DIAGNOSTICS ON CAR AND SAID THE THROTTLE BODY NEEDED TO BE REPLACED. *TR

01/17/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 01/15/2014
Crash: No
Fire: No
Summary

AS MY WIFE WAS DRIVING ONE MORNING THE FORD ESCAPE WITH OUT WARNING STARTED TO FEEL LIKE THERE WAS NO THROTTLE WHEN SHE STEPPED IN THE GAS. SHE IMMEDIATELY PULLED TO THE SIDE OF THE ROAD (COASTING BECAUSE THE GAS PEDDLE WASN'T RESPONDING. A LITTLE WRENCH (THROTTLE BODY/POWERTRAIN) LIGHT CAME ON, ON THE DASH. THIS HAPPENED TWICE ON THIS DAY, BOTH TIMES OUT OF THE BLUE. THE FORD DEALERSHIP LOOKED AT IT AND IT WAS THE THROTTLE BODY. THIS SHOULDN'T HAPPEN ON A VEHICLE SO NEW AND SUCH LOW MILEAGE. *TR

01/16/2014
Components: VISIBILITY/WIPER
Incident Date: 01/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DGOBK******
Summary

DROVE CAR TO WORK, PARKED IN THE OUTSIDE LOT AT APPROXIMATELY 6:30 A.M. RECEIVED A CALL ABOUT 2 HOURS LATER BY SECURITY THAT MY "WINDOW SHATTERED". THINKING SOMETHING HIT THE WINDOW, I WENT DOWN TO SEE THE DAMAGE. THE SECURITY OFFICER WHO WAS IN A BOOTH SEVERAL CARS AWAY FROM MINE SAID HE HEARD A VERY LOUD POP, WHEN HE WENT TO INVESTIGATE HE NOTICED MY BACK HATCH WINDOW JUST SHATTERED. IT WAS SUGGESTED THAT MAYBE IF WAS FROM THE COLD, IT WAS COLD THAT MORNING, BUT IT HAS BEEN COLDER BEFORE AND I DID NOT USE THE REAR DEFROST THAT MORNING. WHILE DOING SOME INVESTIGATING MYSELF, IT SEEMS THAT FORD HAS HAD ISSUES WITH THE 2010/2011 HATCH WINDOWS SHATTERING FOR NO APPARENT REASON. *TR

01/13/2014
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 01/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG0BK******
Summary

ACCELERATING FROM TRAFFIC LIGHT, IN LEFT LANE, IN HEAVY TRAFFIC. THE CAR SLOWED DOWN AND WOULD NOT RESPOND TO ACCELERATOR. MANAGE TO MANEUVER TO THE SIDE OF THE ROAD. SHUT OFF ENGINE AND RESTARTED ENGINE. ALL APPEARED NORMAL. I MANEUVERED TO A ROAD WITH LESS TRAFFIC TO CONTINUE HOME. THE PROBLEM OCCURRED AGAIN WITHIN A MILE. *TR

01/11/2014
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/10/2014
Crash: No
Fire: No
Summary

ON 1/10/14 UPON PULLING ONTO AN EXIT OFF OF A MAJOR INTERSTATE AS I SLOWED DOWN THE ENGINE SHUT OFF. THE VEHICLE HAD POWER BUT THE ENGINE SHUT OFF ON IT'S OWN. I PUT HAZARD LIGHTS ON, CAR IN PARK AND STARTED AGAIN FINE. AGAIN LATER THAT EVENING I WAS ON MY WAY HOME FROM WORK AND UPON PULLING OFF AN EXIT THE ENGINE STALLED AGAIN. 1/11/14 I DROVE HOME ON A MAJOR HIGHWAY, CAME TO STOP LIGHT AND ENGINE LOST POWER AGAIN. I WAS ABLE TO COAST TO A STOP AND PARK. ENGINE RESTARTED FINE AND VEHICLE PROCEEDED TO STALL AT THE NEXT INTERSECTION. THIS TO ME IS DANGEROUS LOSING ENGINE POWER. I AM AFRAID THIS COULD CAUSE ME TO BE REAR-ENDED IF THIS KEEPS UP. I AM SEEING THE DEALER FIRST THING NEXT WEEK. *TR

01/10/2014
Components: STEERING
Incident Date: 01/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D7XBK******
Summary

WHILE DRIVING DOWN THE ROAD, MY POWER STEERING COMPLETELY FAILED DURING A TURN. THE RESULT OF THE FAILURE WAS A SIGNIFICANT CHANGE IN THE AMOUNT OF EFFORT REQUIRED TO MAINTAIN MY HEADING AND DRIVE THE VEHICLE. AFTER PULLING OVER, I TURNED THE CAR COMPLETELY OFF AND THEN BACK ON. MY POWER STEERING WAS THEN REESTABLISHED. I HAVE HAD THREE REPEAT INSTANCES BEFORE I WAS ABLE TO GET IT TO AN AUTHORIZED FORD DEALER. THIS IS AN EXTREMELY DANGEROUS FAILURE THAT OCCURS RANDOMLY WHILE DRIVING. THIS WAS NOT WEATHER INDUCED; I LIVE IN CALIFORNIA AND THIS OCCURRED ON A 65 DEGREE DAY. *TR

01/01/2014
Components: ENGINE
Incident Date: 09/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG0BK******
Summary

DRIVING AT A SPEED OF 25 MPH AND CAR SUDDENLY LOST ENGINE POWER AND COASTED TO A STOP. TURNED CAR OFF FOR 5 MINUTES THEN STARTED CAR BACK UP AND IT RAN FINE. NEXT DAY DID SAME THING AT 45MPH WITH SAME RESULTS. WEEK LATER SAME THING ONLY THIS TIME ON THE INTERSTATE HIGHWAY GOING 70 MPH. SAME RESULTS: COASTED TO STOP, LET CAR SIT FOR A FEW MINUTES THEN RESTARTED AND RAN FINE. NEXT DAY, SAME THING AT 50 MPH ENTERING THE HIGHWAY. NEXT DAY TOOK CAR TO DEALERSHIP. DEALERSHIP REPAIRED CAR. WE HAD TO PAY FOR REPAIR. SINCE THE REPAIR. NO ISSUES. *TR

12/30/2013
Components: POWER TRAIN
Incident Date: 12/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG6BK******
Summary

DRIVING ON 5 LANRE PAVED ROAD AT 50 MPH WHEN ENGINE LOST POWER DID NOT STALL. NO THROTTLE RESPONSE. WAS ABLE TO SHIFT INTO NEUTRAL AND COAST INTO PARKING LOT SHUT OFF ENGINE AND RESTARTED PROBLEM WENT AWAY. TOOK TO DEALER 3 DAYS LATER WHERE THROTTLE BODY WAS REPLACED UNDER WARRANTY. *TR

12/29/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 12/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C75BK******
Summary

WHILE DRIVING ON INTERSTATE THE VEHICLE SUDDENLY LOST POWER AND STALLED TO A VERY SLOW SPEED. I WAS ABLE TO SAFELY EXIT THE HIGHWAY AND PULLED INTO A PARKING LOT WITH ENGINE BARELY RUNNING. AFTER TURNING ENGINE OFF AND PREPARING TO CALL AAA, TRIED STARTING ENGINE AND IT RAN FINE. THE CHECK ENGINE LIGHT CAME ON AND I TOOK THE CAR FOR A CODE CHECK. CODE WAS P2111 THROTTLE ACTUATOR STUCK OPEN. I AM JUST GOING OUT OF WARRANTY (30 DAYS AGO IS 3RD ANNIVERSARY OF PURCHASE) AND FEEL THIS IS A MANUFACTURING DEFECT THAT SHOULD BE COVERED BEYOND THE WARRANTY. HAD THIS HAPPENED WITH TRAFFIC CLOSE BEHIND AT 70 MPH, THERE COULD HAVE BEEN A SERIOUS ACCIDENT AS THE SLOWING WAS DRAMATIC WITHOUT TOUCHING THE BRAKES. THIS CONDITION IS A SERIOUS SAFETY HAZARD. *TR

12/28/2013
Components: POWER TRAIN
Incident Date: 06/14/2013
Crash: No
Fire: No
Summary

I HAVE ALREADY FILED ONE COMPLAINT REGARDING THE THROTTLE BODY ON MY 2011 FORD ESCAPE. I HAD TO PAY OUT OF POCKET TO HAVE IT FIXED IN JULY AND 3 WEEKS AFTER I PAID TO HAVE IT FIXED IT STARTED MESSING UP AGAIN. THE THROTTLE BODY HASN'T GONE OUT AGAIN BUT IT BOGS DOWN LIKE IT IS GOING TO SHUT OFF AT ANY GIVEN SECOND. AND ALSO WITH THE PART MALFUNCTIONING IT WREAKS HAVOC ON MY GAS MILEAGE. BEFORE THE PART MESSED UP AND WAS REPLACED I WAS AVERAGE ABOUT 370 MILES ON A TANK OF GAS AND NOW I AM ONLY GETTING ABOUT 266. THE PART IN UNDER WARRANTY BUT THEY WON'T REPLACE IT UNTIL IT GOES COMPLETELY OUT. IT ONLY HAS A 12 MONTH OR 12000 MILE WARRANTY ON IT AND I AM AFRAID THAT IT IS GOING TO GO OUT AFTER THE WARRANTY HAS EXPIRED AND I WILL BE LEFT FOOTING THE BILL AGAIN. ALSO WHEN IT BOGS DOWN THE SCENT OF RAW GAS IS OVERWHELMING AS IT FILLS THE CAB OF THE VEHICLE. I AM A MOTHER OF 2 AND THIS IS MY MEANS OF TRANSPORTATION AND IT IS DANGEROUS TO HAVE MY CHILDREN IN THE VEHICLE. I AM AFRAID THAT IT WILL GO OUT AND I WILL BE HIT AND THE GAS FUMES ISN'T GOOD FOR THEM TO BE INHALING. I DON'T UNDERSTAND WHY FORD MOTOR COMPANY WON'T REPLACE THEM SINCE THEY ARE VERY AWARE THAT THIS IS AN ISSUE. *TR

12/26/2013
Components: POWER TRAIN
Incident Date: 12/25/2013
Crash: No
Fire: No
Summary

CAR STALLED. WRENCH AND ENGINE LIGHT CAME ON. WE WERE GOING DOWN A ROAD THAT HAD NO PLACE TO PULL OVER. WE WERE STUCK IN THE MIDDLE OF THE ROAD. TURNED OFF CAR AND RESTARTED BUT WAS VERY SLOW TO START. WE TURNED AROUND AND WENT BACK HOME AND IT DID IT SEVERAL MORE TIMES. CALLED LOCAL FORD DEALERSHIP AND IS GOING TO COST OVER $400 TO FIX. THIS IS A VERY DANGEROUS PROBLEM AND THE PART SHOULD BE RECALLED. *TR

12/24/2013
Components: STEERING
Incident Date: 12/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG6BK******
Summary

WHILE BACKING FROM A DRIVE THE TRACTION CONTROL LIGHT CAME ON AND I LOST POWER/ELECTRONIC STEERING. I HAVE DRIVEN OLDER VEHICLES WITHOUT POWER STEERING BUT THIS WAS TWICE AS HARD TO TURN. I HAD TO DRIVE HOME AND HAD TO MAKE SURE TRAFFIC WAS CLEAR AT INTERSECTIONS TO AVOID OTHER TRAFFIC WHEN TURNING SINCE I COULD NOT AVOID GOING INTO OPPOSING LANES. RESET ITSELF LATER BUT WENT BACK OUT A WEEK LATER WHILE DRIVING APPROXIMATELY 35 MUCH AND HIT A SMALL AMOUNT OF SLUSH. LIMPED IT TO THE DEALERSHIP. HAD MY WIFE BEEN DRIVING SHE PROBABLY WOULD NOT HAVE BEEN ABLE TO CONTROL IT. REVIEWS ONLINE SHOW THIS IS NOT AN ISOLATED PROBLEM AND HAS BEEN HAPPENING SINCE AT LEAST 2008 THAT I CAN SEE. ALTHOUGH IT DID NOT RESULT IN A CRASH THE POSSIBILITY DOES INCREASE IF THIS HAPPENED AT HIGHER SPEEDS. *TR

12/23/2013
Components: SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

MY DAUGHTER WAS DRIVING, AND HAD PULLED FROM A STOP SIGN. THE VEHICLE SEEMED TO STALL, AND SHE HAD NO CONTROL- NO BRAKES, NO THROTTLE, THE EMERGENCY BRAKE DIDN'T STOP HER, AND SHE FINALLY PUSHED IT INTO PARK AND THAT DID NOTHING. IT ROLLED TO A STOP, ALTHOUGH THE ENGINE SEEMED TO BE RUNNING. SHE TURNED OFF THE ENGINE, AND AFTER A FEW MINUTES, RESTARTED IT. IT RESTARTED, AND SHE PROCEEDED TO DRIVE TO HER DESTINATIONS WHICH WAS CLOSEBY. VERY SCARY, BUT FORTUNATELY, NO OTHER REAL TRAFFIC, BUT THIS COULD HAVE BEEN TRAGIC. *TR

12/23/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 12/22/2013
Crash: No
Fire: No
Summary

WHILE TRYING TO ACCELERATE TO ENTER MERGING HIGHWAY, MY 2011 FORD ESCAPE TOOK MANY SECONDS TO STALL AND THEN FINALLY ENGAGE. MY SON ASKED WHY DOES THIS ALWAYS HAPPEN, AND ITS NOT SAFE TO DRIVE NOT KNOWING WHEN ENTERING THE TRAFFIC, THAT YOU WILL NOT KNOW IF THE CAR IS GOING TO MAKE IT IN THE TRAFFIC. I DROVE FAR AND QUITE A BIT YESTERDAY AND IT HAPPENED 3 TIMES. I AM TAKING THE CAR IN NEXT WEEK, EVEN THOUGH THE DEALER THINKS NOTHING IS WRONG. *TR

12/20/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG2BK******
Summary

AFTER INTERMITTENT 3 TIMES IN 2 WEEKS, HAD THROTTLE BODY CLEANED 12/14/2013 PER FORD TSB. ON THIS DATE, 12/16/13 IT FAILED AGAIN AND HAD THE THROTTLE BODY REPLACED AT MY EXPENSE. FORD WOULD NOT COVER IT AFTER 36,000 OR 3 YEARS AS OUT OF WARRANTY. IT WAS AN EXTREMELY HAZARDOUS CONDITION NOT TO REPLACE. THIS PART SHOULD BE RECALLED IMMEDIATELY FOR REPLACEMENT. *TR

12/18/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG0AK******
Summary

WHEN ON FREEWAY LOSES ALL THROTTLE HAVE TO COAST TO SIDE OF ROAD AND RESTART. HAD TO REPLACE THE THROTTLE BODY AT DEALERSHIP WITH A TOTAL COST OF 533.13. WAS NOT COVERED UNDER WARRANTY? *TR

12/18/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG0BK******
Summary

I WAS DRIVING APPROX. 10 MPH, THE GAS PEDDLE STOPPED WORKING, I WOULD PRESS IT BUT NOTHING HAPPENED. THE LITTLE WRENCH APPEARED ON THE DASH. I STOPPED AND THE MOTOR STARTED RUNNING LOUDLY AND ROUGHLY SHAKING THE VEHICLE. I PUT IT IN PARK, TURNED OFF THE KEY, WAITING A MOMENT AND RESTARTED IT. THE RESTART TOOK LONGER THEN NORMAL BUT IT WAS FINE AFTER THAT. THIS HAS HAPPENED 5 TIMES NOW, EACH TIME I WAS GOING APPROX. 10-15 MPH. IT'S DANGEROUS BECAUSE THE CAR CANNOT DRIVEN OUT OF THE WAY OF OTHER VEHICLES. THE 3RD TIME THIS HAPPENED I WAS SLOWING TURNING LEFT THROUGH AN INTERSECTION, THERE WAS ONCOMING TRAFFIC, HAD THE CAR NOT CUT OFF, I WOULD HAVE BEEN SAFE TO CLEAR THE INTERSECTION HOWEVER IT CUT OFF MAKING THE ONCOMING DRIVER SWERVE INTO THE OTHER LANE TO AVOID HITTING ME. IT'S VERY SCARY AND DANGEROUS. *TR

12/17/2013
Components: VISIBILITY/WIPER
Incident Date: 12/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG4BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE REAR WINDOW SUDDENLY BECAME SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 54,000.

12/14/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 12/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3N1AB61E18L******
Summary

WHILE TURNING INTO A PARKING LOT MY VEHICLE'S ACCELERATOR QUIT FUNCTIONING. THIS WAS THE SECOND TIME WITHIN A 14 DAY PERIOD. TO OVERCOME THE PROBLEM, I SHUT THE VEHICLE OFF VIA THE KEY, WAITED 3 MINUTES AND TRIED AGAIN. SAME THING. NEXT I SHUT OFF THE ENGINE AND WAITED 5 MINUTES AND THE THROTTLE BODY BEGAN FUNCTIONING AGAIN. I DROVE THE VEHICLE TO A REPAIR SHOP WHERE THEY CLEANED THE AFFECTED PART AND RE-INSTALLED IT. *TR

12/13/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG4BK******
Summary

I WAS SETTING AT AN INTERSECTION PULLING OUT IN TO ONCOMING TRAFFIC AND VEHICLE DIED. THIS HAS HAPPENED ON NUMEROUS OCCASIONS IN THE PAST YEAR. AT TIMES WHEN I TRY TO STOP IT FEELS AS THOUGH THE VEHICLE IS STILL PULLING WITH FOOT COMPLETELY CLEAR OF ACCELERATOR. *TR

12/13/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUOEGOBK******
Summary

WHILE DAUGHTER DRIVING VEHICLE IN HOUSTON, DRIVING ON FREEWAY, APPROX. 65 MPH, VEHICLE LOST ENGINE ACCELERATION POWER, NO RESPONSE FROM GAS PEDAL, WARNING LIGHTS (WRENCH SYMBOL) ILLUMINATED. HAD TO COAST/IDLE ACROSS TRAFFIC LANES TO GET TO SHOULDER OUT OF TRAFFIC- VERY DANGEROUS AND SCARY - TURNED OFF ENGINE, RESTARTED, VEHICLE THEN OPERATED AS NORMAL AT THE TIME, BUT EVENT HAS SINCE BEEN RECURRING. NOW HAS HAPPENED 6 OTHER TIMES... VERY DANGEROUS SITUATION FOR ANY DRIVER, ESPECIALLY A YOUNG DRIVER. MIGHT ADD THAT THIS PARTICULAR MODEL IS VERY POPULAR WITH YOUNG ADULTS - YOU WILL SEE MANY IN COLLEGE TOWNS. VERY DANGEROUS. INTERNET RESEARCH REVEALS MANY COMPLAINTS AND PROBABLE CAUSE SUSPECTED TO BE THROTTLE BODY MALFUNCTION. MANUFACTURER MUST BE AWARE BY NOW. HAVING CAR REPAIRED - EXPECTING COST OF APPROXIMATELY $600 - $800. *TR

12/13/2013
Components: POWER TRAIN
Incident Date: 12/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG0BK******
Summary

WAS DRIVING 2011 FORD ESCAPE AND CAR STARTED TO JERK AND DECELERATED WITH GAS PEDAL NOT DOING ANYTHING. PULLED OVER TO THE SIDE OF THE ROAD. THE POWERTRAIN WRENCH LIGHT HAD COME ON THEN THE CHECK ENGINE LIGHT. RESTARTED THE CAR A MINUTE LATER AND IT DROVE A FEW HUNDRED FEET BEFORE SAME THING HAPPENED AND WRENCH LIGHT CAME ON. WILL GET CAR TOWED TO DEALERSHIP. I AM A LONG-TIME FORD OWNER. FORD NEEDS TO STEP TO THE PLATE AND ADDRESS THIS ISSUE. *TR

12/12/2013
Components: POWER TRAIN
Incident Date: 11/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG6BK******
Summary

WHILE DRIVING THE VEHICLE IT WILL RANDOMLY LOSE ALL POWER AND NO LONGER MOVE. I HAVE TO IMMEDIATELY PULL TO THE SIDE OF THE ROAD IN ORDER TO KEEP FROM GETTING HIT BECAUSE I CANNOT ACCELERATE. THIS IS EXTREMELY UNSAFE AND I WILL NOT ALLOW MY WIFE TO DRIVE THIS VEHICLE BECAUSE OF THIS ISSUE. THE DEALERSHIP SAID IT IS A FAULTY THROTTLE BODY AND THEY HAVE SEEN THIS ISSUE 6 TIMES IN THE PAST 2 WEEKS!! FORD TELLS ME THAT I HAVE TO PAY FOR THIS OUT OF POCKET BECAUSE IT IS NOT COVERED UNDER POWER TRAIN WARRANTY. THERE NEEDS TO BE A RECALL! *TR

12/10/2013
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 12/07/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE LIFTGATE WINDOW WAS FOUND TO BE SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. THE VIN WAS UNAVAILABLE. *TR

12/09/2013
Components: ENGINE
Incident Date: 12/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EGXBK******
Summary

THIS HAPPENED TWICE AND I'VE ONLY HAD THE CAR 3 MONTHS. IT' STALLS WHEN I'M DRIVING. I HAD TO STOP THE CAR ON THE GEORGE WASHINGTON BRIDGE IN NY/NJ. TURN OFF THE ENGINE AND START AGAIN. THIS WAS EXTREMELY DANGEROUS AND TERRIFYING TO GO THROUGH!! TODAY THERE WAS SMOKE COMING THROUGH THE FRONT ENGINE. PLEASE ADVISE ME. *TR

12/09/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG8BK******
Summary

THE VEHICLE WENT TO IDLE AND WOULD NOT ACCELERATE UNTIL THE ENGINE WAS SWITCHED OFF AND RESTARTED. IT HAS HAPPENED SEVERAL TIMES SINCE. OUR DEALER SAYS THEY CANT DIAGNOSE UNLESS THEY HAVE THE VEHICLE WHILE IT IS IN IDLE ONLY. *TR

12/07/2013
Components: VISIBILITY
Incident Date: 12/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D76BK******
Summary

JUST AS THE LIFT GATE CLOSED, THE REAR WINDOW SHATTERED. *TR

12/05/2013
Components: VISIBILITY,STRUCTURE
Incident Date: 11/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C72BK******
Summary

AT APPROXIMATELY 9:00 AM IN THE MORNING, THE REAR TAILGATE WINDOW WAS CLOSED INSTANTLY SHATTERING EVERYWHERE. *TR

12/05/2013
Components: POWER TRAIN,ENGINE
Incident Date: 12/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG9BK******
Summary

WHILE DRIVING DOWN THE HIGHWAY ON THE WAY HOME FROM WORK IN BUSY TRAFFIC, SUDDENLY THE ENGINE CAME TO AN IDLE AND A SMALL ICON OF A ?WRENCH? LIT UP ON THE DASHBOARD. AFTER TRYING TO MANEUVER THROUGH TRAFFIC ON THE BUSY HIGHWAY AT 5 MPH (ALMOST CAUSING AN ACCIDENT) I WAS ABLE TO GET TO THE SIDE OF THE ROAD. I SHUT THE CAR OFF AND RESTARTED IT, THE ICON OF THE WRENCH WAS GONE AND THE CAR PROCEEDED TO RUN FINE. I'M REPORTING THIS BECAUSE I HAVE HEARD THIS HAPPEN TO OTHER PEOPLE AND IT WAS CAUSED BY A THROTTLE BODY MALFUNCTION. THIS IS AN EXTREMELY DANGEROUS SITUATION ON A BUSY HIGHWAY. *TR

12/02/2013
Components: VISIBILITY
Incident Date: 11/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG2AK******
Summary

OUR FORD ESCAPE WAS PARKED AT THE GROCERY STORE. AFTER PUTTING GROCERY BAGS IN THE BACK I SHUT THE TAILGATE AND THE BACK WINDOW EXPLODED. FORD WOULD NOT COVER THIS SINCE ITS PAST THE FACTORY 3 YEAR WARRANTY. NO EXPLANATION FOR HOW THIS HAPPENED HAS BEEN PROVIDED. *TR

11/29/2013
Components: POWER TRAIN
Incident Date: 11/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG5BK******
Summary

LAST NIGHT WHILE DRIVING AT APPROX. 55 MPH MY 2011 FORD ESCAPE WITHOUT ANY WARNING OR SOUNDS SLOWED IMMEDIATELY TO LESS THAN 5 MPH. I MANAGED TO LET THE CAR CREEP INTO A LOCAL CAR TRANSMISSION REPAIR SHOP. THE VEHICLE WOULD NOT ENGAGE IN FORWARD OR REVERSE. THIS MORNING I CALLED MY FORD DEALER WHO ASKED THAT I LEAVE THE KEYS WITH THE VEHICLE AND ARRANGE TO HAVE IT TOWED TO THE DEALERSHIP. UPON ARRIVING TO THE TRANSMISSION SHOP A SERVICEMAN SUGGESTED I TRY ENGAGING DRIVE AND REVERSE, I DID SO AND THE VEHICLE DID ENGAGE. I REPORTED THIS TO THE FORD DEALER PRIOR TO CALLING ROADSIDE TOWING AND STATED THAT I WOULD NOT FEEL COMFORTABLE DRIVING THE VEHICLE UNTIL IT IS FIXED. THE DEALER SAID HE WOULD ADVISE ME AS SOON AS THEY INVESTIGATE THE PROBLEM. *TR

11/28/2013
Components: POWER TRAIN
Incident Date: 11/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG3BK******
Summary

I WAS TRAVELING DOWN THE ROAD AT 55 MPH, WHEN THE CAR LOST POWER AND BEGAN TO SLOW. I NOTICE THAT THE WRENCH ICON WAS LIT ON THE DISPLAY. THE CAR WAS STILL RUNNING, BUT ONLY AT ABOUT 1000RPM AND STILL SLOWING DOWN. INCREASING THE GAS PEDAL HAD NO AFFECT ON THE CAR. I WAS ABLE TO GET OFF THE ROAD ON TO A SIDE STREET. THE CAR WAS ABLE TO PULL ITSELF ALONG, BUT ONLY AT A SNAILS PACE. I STOPPED THE CAR AND SHUT ENGINE OFF FOR A MINUTE OR 2, RETRIED STARTING IT AND IT CRANKED SO I MADE IT HOME. THE CAR DONE THE VERY SAME THING THE NEXT NIGHT, THIS TIME DRIVING AT 65MPH ON A 4 LANE HIGHWAY.. THIS SOUNDS LIKE THE SAME PROBLEM OTHERS HAVE DESCRIBED CONCERNING THE THROTTLE BODY. THIS VEHICLE IS TOO NEW FOR THESE PROBLEMS TO BE HAPPENING. A DANGEROUS SITUATION IN HEAVY TRAFFIC. *TR

11/27/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG6BK******
Summary

THE VEHICLE SUDDENLY LOST POWER WHEN CROSSING INTERSECTION. WRENCH LIGHT CAME ON . COULD HAVE BEEN VERY DANGEROUS WITH HEAVY TRAFFIC SITUATION. CAR LIMPED HOME [FORTUNATELY ONLY 300 YARDS] @ LESS THAN WALKING PACE. NOT HAPPY AND HAS AFFECTED MY CONFIDENCE IN EXPENSIVE VEHICLE. LUCKILY FORD AGENT HELPFUL. *TR

11/26/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 11/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D73BK******
Summary

AFTER SITTING AT A RED LIGHT, I TRIED TO ACCELERATE VEHICLE TO GET ON THE HIGHWAY THEN VEHICLE HESITATED AND WOULDN'T RESPOND TO ANY ATTEMPTS TO ACCELERATE AND THE ENGINE LIGHT AND WRENCH LIGHT CAME ON. AFTER COMPLETELY TURNING THE CAR OFF AND TRYING TO RESTART IT, IT TOOK APPROX 7 SECONDS TO TURN OVER AND AFTER MAKING ANOTHER ATTEMPT TO ACCELERATE THERE WASN'T ANY CHANGE. I DID THIS TWO MORE TIMES AND ON THE THIRD TRY, THE VEHICLE RESPONDED TO PROMPTS FROM THE ACCELERATOR. BOTH THE ENGINE LIGHT AND WRENCH LIGHT WERE STILL LIT UP, BUT I DROVE THE CAR TO THE AUTOPORT AND WAS GIVEN THE TROUBLE CODE P2112 AND WAS TOLD THAT THE THROTTLE BODY ASSEMBLY NEEDED TO BE REPLACED. *TR

11/26/2013
Components: ENGINE
Incident Date: 01/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0E78BK******
Summary

THE ENGINE SURGES AND STALLS AT THE MOST UNUSUAL MOMENTS. THERE SEEMS TO BE NO REASON FOR THE SURGE AND STALLING, BUT CAN BECOME VERY DANGEROUS. I HAVE LEARNED TO LEAVE EXTRA EXTRA ROOM IN CASE OF SURGING AND I ALSO HAVE ADOPTED THE POLICY OF WHEN MAKING DECISIONS TO ENTER TRAFFIC, I MUST ACCOUNT FOR "IN CASE THE CAR STALLS, WILL I DIE". 2011 FORD ESCAPE LIMITED. *TR

11/25/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 11/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG8BK******
Summary

I WAS DRIVING DOWN THE ROAD AND MY FORD ESCAPE JUST LOST ACCELERATION. EVERYTHING ELSE STAY ON, BUT I TRIED TO PRESS THE GAS PEDAL WITH NO RESPONSE AND NOTHING HAPPENED, THE VEHICLE JUST STOPPED. I TURNED OFF THE VEHICLE AND RESTARTED IT AND IT STARTED UP WITH NO PROBLEMS. IT HAPPENED AGAIN WHEN I WAS PULLING OUT OF A PARKING LOT, EXACT SAME THING. LUCKILY DURING BOTH EVENTS NO CARS WERE BEHIND ME AT THE TIME. *TR

11/25/2013
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EGXBK******
Summary

NHTSA ACTION NUMBER - DP12006 VEHICLE STALLS GOING 65 MPH. ISSUE IS NOT COVERED UNDER THE 100,000 MILE WARRANTY WHY???? WHY HAS THERE NOT BEEN A RECALL ON THIS ISSUE?????? *TR

11/25/2013
Components: POWER TRAIN
Incident Date: 11/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG5BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE TRANSMISSION WARNING LIGHT ILLUMINATED AS THE VEHICLE BEGAN TO SHAKE. THE SHUT THE VEHICLE OFF AND ONCE RESTARTED, IT FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 34,824.

11/25/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 11/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C78BK******
Summary

IN THE PEAK OF TRAFFIC THE VEHICLE STALLED AND STARTED CHOKING. ALMOST WOULD BARELY RUN. HAD THE OPPORTUNITY TO STOP IN THE REST AREA AND HAD TO PAY THE TOW TRUCK. VEHICLE CURRENTLY IN THE SHOP AND THE DIAGNOSIS IS THE THROTTLE BODY NEEDS REPLACING. AND THE WARRANTY IS NOT COVERING. *TR

11/24/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 11/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG5BK******
Summary

I WAS DRIVING DOWN I-5 AND 2011 FORD ESCAPE STARTED TO DECELERATE WHILE FOOT WAS ON THE GAS PEDAL. HAD TO SWITCH LANES AND EXIT HIGHWAY BEFORE I LOST MOMENTUM. NO ONE WAS INJURED IN THE PROCESS. SHUT IT OFF FOR ABOUT TEN MINUTES THEN TURNED IT OVER BUT IT STRUGGLED TO FIRE. WHEN STARTED WE DROVE STRAIGHT HOME AND PARKED IT. I THEN GOT ON THE COMPUTER TO RESEARCH THE ISSUE AND LOOKED UP ANY RECALLS ON THE VEHICLE. I FOUND ARFC AND SEEN ABOUT 270 OR MORE COMPLAINTS ABOUT THE SAME ISSUE. I'M CURIOUS WHY FORD DIDN'T RECALL THIS VEHICLE BECAUSE THAT IS A SAFETY CONCERN AND WITH SO MANY COMPLAINTS YOU THINK SOMETHING WOULD BE DONE. *TR

11/22/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 10/04/2013
Crash: No
Fire: No
Summary

THE ESCAPE, WHILE DRIVING ON THE FREEWAY, STARTING IDLING HIGH, AND ALLOWED NO ACCELERATION. THIS HAPPENED IN OCTOBER, AND THEN AGAIN TODAY. IT HAS ALSO AT NUMEROUS TIMES, "SLIPPED" AND ACCELERATED VERY QUICKLY WHEN STARTING THE CAR. TODAY, IT HAPPENED AGAIN TWICE WHERE IT WAS IDLING VERY HIGH AND GAS PEDAL DIDN'T RESPOND. WE HAD TO TOW IT TO A DEALERSHIP WHERE WE WERE TOLD THAT THE THROTTLE BODY IS SHORTED OUT. *TR

11/22/2013
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/22/2013
Crash: No
Fire: No
Summary

SEVERAL WEEKS EARLIER, AS A WAS STOPPED AT A TRAFFIC LIGHT, MY CAR STARTED BUCKING OR SURGING, FEELING AS THOUGH IT WAS GOING TO STALL. IT DID NOT STALL AT THAT POINT. A FEW MINUTES LATER, AS A WAS SLOWED DOWN BY A BUS, IT DID STALL. RESTARTED VERY EASILY AND I KEPT DRIVING. EVERY FEW DAYS, WE WOULD NOTICE THE SURGING, AND THE CHECK ENGINE LIGHT WAS ON. TOOK IT TO THE DEALER AND THE WAS TOLD THERE WAS A PROBLEM WITH THE FUEL SYSTEM, BUT THEY WEREN'T SURE WHAT EXACTLY. STALLED A SECOND TIME POST DEALER VISIT. THIS MORNING, AS I WAS IN MOTION AT 35 MILES AN HOUR, THE CAR SUDDENLY SHUT OFF. I COASTED VERY EASILY TO THE SHOULDER, BUT COULD NOT RESTART. CAR HAS BEEN TOWED TO THE LOCAL DEALER. AWAITING THEIR ANSWER, BUT SOUNDS VERY MUCH LIKE THE OTHER THROTTLE BODY ISSUES I'VE READ ON HERE. I'M FORTUNATE TO HAVE BEEN ON THE HIGHWAY YET, ESPECIALLY WITH MY YOUNG CHILD IN THE BACK SEAT. THIS WAS A SCARY SITUATION, AND I'M NOT PLEASED THAT THE PREVIOUS RECALL DID NOT INCLUDE THE 2011 MODEL YEAR. PLEASE REOPEN THE INVESTIGATION. *TR

11/22/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 11/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EGXBK******
Summary

I WAS ON I80 HEADING WESTBOUND THROUGH LINCOLN. ALL THE SUDDEN I FELT A THUMP AND LOST ALL ACCELERATION. I WAS IN THE CENTER LANE (OF THREE LANE TRAFFIC) AND WAS SURROUNDED BY SEMI TRUCKS. THANKFULLY I WAS ABLE TO GET MY HAZARD LIGHTS ON AND COAST OVER TO THE SHOULDER. I CALLED AAA FOR A TOW AND TOOK MY VEHICLE TO THE NEAREST FORD DEALER. I WAS ADVISED THAT I HAD A STUCK THROTTLE BODY. THEY SAID THIS IS QUITE COMMON FOR THIS YEAR/MAKE/MODEL OF VEHICLE. THEY REPLACED THE THROTTLE BODY UNDER WARRANTY AND SENT ME ON MY WAY. I FEEL VERY FORTUNATE THAT I WAS ABLE TO COAST TO THE SIDE OF THE INTERSTATE. I HAD RECENTLY TAKEN AN 1800 MILE ROAD TRIP WITH MY CHILDREN THROUGH DALLAS AND HOUSTON. I AM SO GRATEFUL THIS DIDN'T OCCUR ON OUR TRIP. *TR

11/22/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 11/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG0BK******
Summary

CAR 4 MONTHS PAST WARRANTY, STUCK IN TRAFFIC WHEN SUDDENLY NOT GETTING GAS. DEALERSHIP SAYS IS THROTTLE BODY. SEE LOTS MORE COMPLAINTS SO WANTED TO REGISTER MINE TOO. *TR

11/22/2013
Components: POWER TRAIN
Incident Date: 11/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG2BK******
Summary

WHILE DRIVING ON A BUSY INTERSTATE IN THE CENTER LANE, MY 2011 FORD ESCAPE SUDDENLY MADE A JERKING MOTION, MADE A LOUD NOISE AND THEN STARTED SLOWING DOWN QUICKLY. I WAS PRESSING ON THE GAS PEDAL BUT THE CAR KEPT SLOWING DOWN. I WAS BARELY ABLE TO GET TO THE SHOULDER OF THE ROAD. I FEARED FOR MY LIFE WHILE DOING THIS. I THEN NOTICED A WRENCH SYMBOL LIT ON MY DASH. I CHECKED THE OWNERS MANUAL AND THE WRENCH SYMBOL SHOWED THROTTLE CONTROL/POWERTRAIN. SINCE I HAVE CERTIFIED PRE OWNED WARRANTY WITH FORD, I CALLED FOR ROADSIDE ASSISTANCE. WHILE WAITING ALMOST THREE HOURS IN THE RAIN FOR A TOW TRUCK AND SITTING ON THE SHOULDER OF THE ROAD, I WAS TERRIFIED. I WAS ALMOST HIT BY FIVE SEMIS. MY CAR WAS TOWED TO THE CLOSEST FORD DEALERSHIP. THE THROTTLE BODY WAS REPLACED. *TR

11/21/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUOEGXBK******
Summary

WHILE DRIVING IN THE MIDDLE LANE OF I 85 THE ENGINE TURNED OFF. I COULD NOT ACCELERATE. THE RIGHT LANE BECAME CLEAR AND I COASTED THE CAR ONTO THE SHOULDER OF THE ROAD. THIS WAS A TERRIFYING EXPERIENCE ESPECIALLY AT THIS SPEED WITH CARS BEHIND ME. *TR

11/21/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 11/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG0BK******
Summary

ACCELERATOR CEASED WORKING WHILE VEHICLE WAS IN MOTION. THIS WAS THE 3RD INSTANCE IN 2 MONTHS; HOWEVER, THE FIRST TIME THAT PUMPING THE ACCELERATOR FAILED TO CORRECT THE ISSUE. TURNING OFF THE ENGINE AND RESTARTING THE VEHICLE WAS REQUIRED TO CORRECT AT THIS POINT. REQUIRED THE REPLACEMENT OF THE THROTTLE BODY. *TR

11/21/2013
Components: POWER TRAIN
Incident Date: 11/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D78BK******
Summary

THIS VEHICLE HAS NOW BEEN BACK TO THE DEALER THREE TIMES TO FIX THE ADAPTIVE TRANSMISSION. ON OCCASION THE VEHICLE LURCHES WHEN SHIFTING GEARS. THE PROBLEM IS ESPECIALLY ACUTE HAVING BACKED OUT OF THE GARAGE AND WHEN PUTTING THE CAR INTO DRIVE IN THE FIRST 300 FEET THE VEHICLE "KICKBACKS". THE DEALER CAN ONLY REBOOT THE ADAPTIVE TRANSMISSION. THIS RESETS THE CAR FOR ABOUT ONE WEEK AND AFTERWARDS THE VEHICLE GOES BACK TO THE HERKY JERK PATTERN BETWEEN GEARS. *TR

11/19/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG4BK******
Summary

THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. BOTH TIME I WAS ON MY WAY TO WORK. THE FIRST TIME I WAS GOING ABOUT 45MPH TURNING ON THE STREET TO MY OFFICE AND THE ENGINE DIES. I HAVE NO POWER. I AM PRESSING ON THE GAS AND NOTHING. I STOP THE CAR AND PIT IT IN PARK. I RESTART THE CAR AND IT STARTS RIGHT UP. I THINK OH NO BIG DEAL MAYBE I HAVE A BAD TANK OF GAS. MAYBE THE ENGINE WAS NOT GETTING ANY FUEL. DID NOT THINK TOO MUCH INTO THE PROBLEM THIS MORNING IT HAPPENS AGAIN! EXCEPT I WAS GOING A LOT FASTER AND I WAS ON THE HIGHWAY. I AM GOING ABOUT 65MPH AND 10 MINUTE AWAY FROM WORK. I AM IN THE FAR LEFT LANE AND THE ENGINE DIES. I INSTANTLY PANIC AND NEED TO GET OVER FIVE LANES OF TRAFFIC. I PUT MY FLASHERS ON LUCKILY I STILL HAVE POWER FOR THOSE. I WAS ABLE TO GET OVER ON THE SIDE OF THE ROAD BEFORE I CAME TO A COMPLETE STOP. I PUT IT IN PARK AND TAKE THE KEY OUT. SIT THERE FOR A MINUTE WHILE I CATCH MY BREATH BECAUSE I JUST CROSSED 5 LANES OF RUSH HOUR TRAFFIC WITH A ENGINE THAT IS NOT ON. I PUT THE KEY IN AND IT STARTS RIGHT UP. I PRESS ON THE GAS AND I HAVE POWER AGAIN. WHY IS THIS HAPPENING? I HAVE BEEN READING ONLINE ABOUT THIS PROBLEM AND IT SOUNDS LIKE THIS IS HAPPENING TO A LOT OF US. FORD IS WRONG FOR NOT COMING OUT WITH A RECALL BY NOW. *TR

11/18/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 11/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D79BK******
Summary

TURNING OFF THE FEEDER ROAD OF THE FREEWAY AND THE VEHICLE SHOOK AND WAS UNABLE TO APPLY THE GAS. THE ENGINE WAS ON BUT THE CAR WOULD NOT MOVE. THE WRENCH LIGHT CAME ON. HAVE BEEN TOLD THIS IS A THROTTLE BODY ISSUE AND IT IS NOT COVERED UNDER MY EXTENDED WARRANTY. *TR

11/18/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 11/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EGXBK******
Summary

ON 2 SEPARATE OCCASIONS ON 11-14-13, THE 2011 FORD ESCAPE LOST THROTTLE POWER AND NEEDED TO BE SHUT OFF AND RESTARTED, IN ORDER TO GAIN THROTTLE BACK. THE 1ST INCIDENT HAPPENED WHEN MY WIFE WAS DRIVING APPROX. 35 MPH, ON LOCAL ROADS. THIS OCCURRED AT 8:00AM ON THE 14TH. THE 2ND INCIDENT OCCURRED AT APPROX. 11:30 AM ON THE 14TH WHILE I WAS DRIVING 65 MPH ON INTERSTATE 81. VERY DANGEROUS ISSUE. PULLED ASIDE BOTH TIMES AND RESTARTED CAR TO REGAIN THROTTLE. A WRENCH ICON APPEARED BOTH TIMES. THIS IS A SIGNIFICANTLY DANGEROUS ISSUE. I HAD A LOCAL GARAGE ASSESS AND WAS DIRECTED TO FORD DEALERSHIP WHERE I PURCHASED CAR. APPT, FOR 11-19-13 AT COCCIA FORD IN WILKES-BARRE, PA. *TR

11/17/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG8BK******
Summary

I WAS DRIVING ON I-75 SOUTH, ATLANTA AREA, 55 MPH, WHEN MY FORD ESCAPE 2011 LOST ALL POWER AND I COASTED TO SIDE OF ROAD DURING RUSH HOUR --- VERY SCARY, AND VERY DANGEROUS. TOOK VEHICLE TO FORD SERVICE AND WAS CHARGED $474.15 TO REPLACE DEFECTIVE THROTTLE BODY (NOT COVERED UNDER TRANSMISSION, ENGINE, POWERTRAIN WARRANTY). READ ON-LINE THAT THERE ARE MANY OTHER FORD OWNERS EXPERIENCING THIS SAME DANGEROUS PROBLEM. SURE HOPE YOU WILL WARN OTHER FORD OWNERS AND ORGANIZE A RECALL. PLEASE LET ME KNOW IF THERE IS ANYONE ELSE I CAN CONTACT TO MOVE A RECALL FORWARD. *TR

11/17/2013
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUOE73BK******
Summary

VEHICLE CUT OFF WHILE DRIVING 65MPH ON HIGHWAY WITH NO WARNING. *TR

11/13/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 11/11/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT WAS DRIVING 80 MPH WHEN THE VEHICLE FAILED TO ACCELERATE. THE WRENCH WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

11/12/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 11/11/2013
Crash: No
Fire: No
Summary

I STARTED ACCELERATING AFTER BEING AT A COMPLETE STOP AT A LIGHT. HALFWAY THROUGH THE INTERSECTION, THE THROTTLE LOST POWER AND I COULD NO LONGER ACCELERATE. THE WRENCH LIGHT CAME ON AND I HAD TO COAST OVER TO THE SIDE OF THE ROAD WITH MY HAZARDS ON UNTIL I COULD GET OUT OF TRAFFIC. AS I APPLIED THE BREAKS AND THE CAR SLOWED DOWN, IT STARTED SHAKING UNTIL I COULD PUT THE CAR IN PARK. I THEN TURNED OFF THE ENGINE FOR ABOUT 30 SECONDS. WHEN I RESTARTED THE ENGINE, IT TOOK LONGER THAN USUAL TO START BUT SEEMED TO BE RUNNING FINE AND WAS NOT SHAKING. AFTER WAITING FOR IT TO RUN WITHOUT PROBLEM, I SLOWLY ACCELERATED THE CAR TO CONTINUE MY COMMUTE. WITHIN 2 MINUTES OF DRIVING, THE ISSUE OCCURRED AGAIN AND BOTH THE WRENCH LIGHT AND THE CHECK ENGINE LIGHT CAME ON. I ONCE AGAIN PULLED OVER, STOPPED THE CAR, AND TURNED OFF THE ENGINE. AFTER I RESTARTED THE CAR, I DROVE TO A GAS STATION WHO WAS ABLE TO HOOK UP THE ENGINE TO A COMPUTER SCANNER. THE TECHNICIAN CAME BACK WITH WHAT HE SAID WAS AN " O2 SENSOR CODE." HE CHECKED MY FLUIDS AND RESET THE COMPUTER TO TURN OFF THE CHECK ENGINE LIGHT AND SAID I SHOULD BE FINE TO DRIVE THE 30 MILES HOME BUT SHOULD GET IT CHECKED OUT ASAP. WITHIN 20 MILES OF DRIVING, THE INCIDENT HAPPENED AGAIN. SO I TOOK IT TO THE DEALER. SINCE THE CHECK ENGINE LIGHT WAS RESET, THERE IS NO RECORD OF THE CODE THAT CAME UP, SO THE DEALER SPENT AN HOUR TRYING TO GET IT TO ACT UP BUT HAS HAD NO LUCK. THE SERVICE ADVISOR DID SAY THAT ALTHOUGH THEY CANNOT GET THE CAR TO REPEAT THE PROBLEM, THEY HIGHLY SUSPECT THAT THE THROTTLE BODY NEEDS TO BE REPLACED. *TR

11/11/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG3BK******
Summary

WHILE I WAS DRIVING THE ENGINE STALLED DOWN SO PULLED OFF THE ROAD ENGINE WAS STILL RUNNING BUT RUNNING ROUGH AND NO THROTTLE RESPONSE I SHUT THE ENGINE OFF THEN STARTED IT BACK UP AND EVERYTHING WAS FINE SO DROVE OFF. LATER THAT SAME DAY IT DID IT AGAIN. NEXT DAY BROUGHT TO FORD DEALERSHIP AND THEY HAD IT FOR A WEEK TRYING TO GET IT TO DO THE SAME THING FOR THEM BUT NEVER DID SO I PICKED IT BACK UP AND WAS A COUPLE MILES AWAY AND IT STALLED ON ME AGAIN BROUGHT IT BACK TO THE DEALERSHIP THEY KEPT IT OVER NIGHT AGAIN AND NEXT DAY TOLD ME IT STALLED ON THEM AND SAID I NEED A NEW THROTTLE BODY BUT WAS ON BACK ORDER. SO HERE I AM ALMOST THREE MONTHS LATER AND STILL NO PART AND TODAY NOV. 11 2013 I HAD THE ENGINE STALL ON ME 8 TIMES. *TR

11/10/2013
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 11/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG5BK******
Summary

WHILE DRIVING ALONG HIGHWAY, MY GAS PEDAL SUDDENLY BECAME COMPLETELY UNRESPONSIVE. WAS LUCKILY ABLE TO COAST OFF TO SHOULDER OF THE HIGHWAY AND SUV BEGAN TO IDLE EXTREMELY ROUGHLY. RESTARTED VEHICLE AND WAS ABLE TO DRIVE HOME WITHOUT ADDITIONAL PROBLEMS. RESEARCHED ISSUE TODAY AND FOUND NUMEROUS EXAMPLES OF THIS PROBLEM. ISSUE SHOULD BE RECALLED!! *TR

11/06/2013
Components: ENGINE
Incident Date: 09/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG3BK******
Summary

WHILE DRIVING AT 45 MPH ENGINE LOST POWER MAINTENANCE AND CHECK ENGINE LIGHT CAME ON. AFTER STOPPING AND SHUTTING DOWN THE ENGINE. ENGINE WAS HARD TO RESTART. ENGINE STARTED AND I RESUMED DRIVING. NOW THIS IS A REGULAR OCCURRENCE HAPPENING WITH NO WARNING. THE CODE IN THE COMPUTER IS P2112, THROTTLE ACTUATOR CONTROL SYSTEM STUCK CLOSED. IT HAPPENS AT VARIOUS SPEED INCLUDING INTERSTATE SPEEDS. WHILE LOOKING FOR A REPLACEMENT PART I FOUND THIS IS HAPPENING TO A LOT OF ESCAPE OWNERS AND A RECALL WAS ISSUED FOR EARLIER MODELS. IT APPEARS TO ME FORD HAS YET TO FIX THE PROBLEM. I AM RELUCTANT TO INVEST THE $500-$600 FOR THE REPAIR IF IT IS JUST GOING TO HAPPEN AGAIN. *TR

11/02/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 09/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG0BK******
Summary

I COULD'VE [XXX] DIED. I WAS ON A BUSY HIGHWAY WHEN MY CAR DIED LIKE THE BATTERY WAS DIED BUT THE BATTERY WAS FINE AND I HAD GAS. I TOOK MY FORD ESCAPE INTO THE DEALERSHIP TO SEE WHAT THE PROBLEM WAS. MY SUV NEEDED SOMETHING TO DO WITH THE THROTTLE. IM NOT VERY HAPPY THAT I WILL NEED TO PAY 600 DOLLAR TO FIX SOMETHING THAT OTHERS WITH A FORD ESCAPE ARE HAVING THE SAME PROBLEM. FORD NEEDS TO RECALL THE FORD ESCAPES ASAP OR GIVE PEOPLE A REFUND OR DISCOUNT OR YOUR COMPANY WILL LOSE ALOT OF CUSTOMERS BECAUSE FORD WONT TAKE RESPONSIBILITY FOR THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/02/2013
Components: POWER TRAIN
Incident Date: 11/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG0BK******
Summary

DRIVING IN THE CENTER LANE OF A 3-LANE HIGHWAY I HEARD A LOUD "THUNK" FROM THE ENGINE COMPARTMENT & FELT THE VEHICLE SUDDENLY SLOWING DOWN. WHEN I STEPPED ON THE ACCELERATOR, I FELT NO RESPONSE & LOOKED AT THE DASH TO SEE THE WRENCH LIGHT ON. I LOOKED OVER TO MAKE SURE THE GEAR SHIFT WAS STILL IN DRIVE, THINKING MAYBE IT HAS SLIPPED INTO NEUTRAL. I STEPPED ON THE ACCELERATOR AGAIN - NOTHING. VEHICLE HAD A STRONG SHAKING/VIBRATION I WAS ABLE TO COAST TO THE SHOULDER OUT OF TRAFFIC. I SHUT THE CAR OFF & WAS ABLE TO ABLE TO RESTART WITHOUT THE WRENCH LIGHT COMING ON AGAIN. I WILL BE TAKING THE CAR TO FORD DEALER TO BE CHECKED BECAUSE "STALLING" ON A MAJOR HIGHWAY IS NOT SOMETHING I WANT TO EXPERIENCE AGAIN. HOPE THEY FIX THIS PROBLEM!!!! *TR

11/02/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EGXBK******
Summary

DRIVING NORMAL SPEED, WITHOUT WARNING, "WRENCH ICON" APPEARS AND GAS PEDAL FAILS TO RESPOND. COAST TO STOP IN A PARKING LOT. SHUT OFF ENGINE, RESTART VEHICLE AND IT DRIVES NORMAL FOR REMAINDER OF 2 MILE TRIP. START NEXT ERRAND AND SAME THING HAPPENS. SOUNDS LIKE THE THROTTLE BODY FAILURE AND LIMP MODE THAT I HAVE BEEN RESEARCHING ONLINE. *TR

10/31/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG3BK******
Summary

THE VEHICLE EXPERIENCED A FUEL SURGE CAUSING A REACTION THAT WAS NOT INTENDED BY THE DRIVER. THE CAR JOLTEDAS IF ONE MASHED THE ACCELERATOR THEN RELEASED REPEATEDLY. ONCE THE VEHICLE CAME TO A STOP THE CAR SPIT AND SPUTTERED LIKE BAD ENGINE TIMING. WE TURNED THE VEHICLE OFF WHERE IT SAT OVERNIGHT. IT WAS HARD TO START THIS MORNING AND EXPERIENCED THE SAME PROBLEM TWICE THIS MORNING WHILE TAKING THE KIDS TO SCHOOL. I STOPPED BY AN ADVANCED AUTO PARTS STORE WHERE THE ATTENDANT PULLED THE SERVICE CODE P2112 THROTTLE ACTUATOR STUCK CLOSED. *TR

10/31/2013
Components: POWER TRAIN,ENGINE
Incident Date: 10/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG3BK******
Summary

THROTTLE BODY NEEDED TO BE REPLACED DRIVING ON THE HIGHWAY AT ABOUT 65MPH, THE CAR GAVE A SMALL JERK AND THE WRENCH ICON ILLUMINATED, THE CAR APPEARED TO STILL HAVE POWER BUT THERE WAS NO ABILITY TO ACCELERATE. LUCKILY I WAS ABLE TO MOVE OVER TWO LANES OF BUSY, SPEEDY TRAFFIC (AS THERE WAS NO LEFT SIDE SHOULDER) AND PULL OFF WITHOUT CAUSING AN ACCIDENT. I TURNED THE VEHICLE OFF THEN RESTARTED IT, IT APPEARED TO RUN OKAY AFTER THAT UNTIL ABOUT 3 MILES LATER THE EXACT THING OCCURRED AGAIN. THIS HAPPENED THREE TIMES ON THE HIGHWAY AND ONCE I WAS ABLE TO EXIT IT HAPPENED ONCE AGAIN ON A RURAL ROAD AT ABOUT 35-40MPH. I CALLED FOR SERVICE AND TOOK THE CAR IN THE NEXT DAY, WHILE ON THE WAY TO THE DEALER, THE CAR DID THE SAME THING ONCE MORE - AT ABOUT 45 MPH. THIS WAS AN EXTREMELY NERVE-WRACKING EXPERIENCE, ESPECIALLY WHILE IN HEAVY TRAFFIC ON THE FREEWAY - IT COULD HAVE EASILY CAUSE AN ACCIDENT AND TURNED OUT MUCH WORSE. ONCE THE DEALER CALLED ME TO TELL ME WHAT THE ISSUE WAS I LOOKED ONLINE TO SEE IF I COULD FIND ANY INFORMATION AND CAME ACROSS HUNDREDS OF OTHER COMPLAINTS, ALMOST EXACTLY THE SAME EXPERIENCE I HAD. I FEEL, BASED ON THE NUMBER OF COMPLAINTS I HAVE READ AND THE NEED FOR SO MANY PEOPLE TO HAVE THIS PART REPLACED IT SHOULD BE A FORMAL RECALL BY FORD AND NOT SOMETHING THAT THE CONSUMER HAS TO PAY FOR, AS I AM NOW. IT'S ONLY A MATTER OF TIME BEFORE THIS SITUATION OCCURS AND CAUSES SERIOUS INJURY OR DEATH, IF THAT HASN'T ALREADY HAPPENED. *TR

10/30/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG7BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AS THE WRENCH WARNING ICON ILLUMINATED. THE CONTACT MERGED TO THE SHOULDER WHERE THE VEHICLE WAS RESTARTED AND RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 60,000.

10/30/2013
Components: POWER TRAIN,ENGINE
Incident Date: 09/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG4BK******
Summary

MY WIFE WAS DRIVING HER CAR HOME WHEN THE WRENCH LIGHT CAME ON AND THE CAR WENT INTO LIMP MODE DRAMATICALLY REDUCING THE CARS SPEED TO 15 MPH. GOOD THING SHE HAD GOTTEN OFF THE INTERSTATE BEFORE THIS HAPPENED. THE CHECK ENGINE LIGHT CAME ON I READ THE CODE IT WAS P2111 THROTTLE STUCK OPEN. TURNING THE CAR OFF RESET THE THROTTLE BODY FOR ABOUT 5 MILES THEN THE CAR WENT BACK INTO LIMP MODE AND IT EVEN QUIT. THIS HAPPENED ON 9/27/13 ON MONDAY 9/30/13 I CALLED THE LOCAL FORD DEALER THEY SAID THE CAR WAS OUT OF WARRANTY BY MILEAGE AND THE THROTTLE BODY WAS NOT COVERED. THE FORD DEALER HAD 2 THROTTLE BODIES ON HAND MY WIFE TOOK MY CAR THE FORD DEALER AND BOUGHT A THROTTLE BODY FOR HER CAR AT A COST OF $181. AFTER I INSTALLED THE NEW THROTTLE BODY THE CHECK ENGINE LIGHT AND THE WRENCH LIGHT HAVE WENT OUT AND THE CAR RUNS LIKE NEW. MY BIGGEST CONCERN IF THIS HAD HAPPENED WILE SHE WAS ON THE INTERSTATE AND THE CAR WENT INTO LIMP MODE THIS COULD HAVE CAUSE A MAJOR ACCIDENT MAYBE EVEN KILLING HER AND MY NIECE WHO WAS WITH HER. *TR

10/29/2013
Components: POWER TRAIN,ENGINE
Incident Date: 10/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG6BK******
Summary

ABOUT 12:30 PM OCTOBER 17TH I WAS ATTEMPTING TO PULL OUT OF A PARKING LOT ONTO THE FEEDER ROAD OF A FREEWAY. AS I STEPPED ON THE GAS TO PULL OUT, I GOT A SURGE AND THEN MY CAR STALLED LEAVING ME STRANDED ON THE SIDE OF A BUSY ROAD. THE WRENCH LIGHT CAME ON AND WHILE MY CAR STILL HAD POWER, IT WOULD NOT ACCELERATE. MY VEHICLE WAS ALMOST HIT 3 TIMES BY DRIVERS WHO WERE NOT PAYING ATTENTION. AFTER ABOUT 10 MINUTES I WAS ABLE TO GET THE CAR RESTARTED AND I DROVE TO MY DESTINATION. ABOUT 7:30 AM ON OCTOBER 22 THIS HAPPENED AGAIN IN MY NEIGHBORHOOD AS I WAS DRIVING DOWN THE STREET GOING 20 MILES AN HOUR. WRENCH LIGHT WAS ON. OCTOBER 28TH ABOUT 11:00 AM, I WAS DOING 40 MPH DOWN A TWO LANE ROAD AND THE CAR DID NOT SURGE, BUT I DID LOSE ALL ACCELERATION AND HAD TO STOP AND TURN MY CAR OFF AND WAIT ABOUT 5-10 MINUTES TO RESTART. THE WRENCH LIGHT WAS ON. OCTOBER 29TH ABOUT 12:30 PM, I WAS MAKING A RIGHT HAND TURN ONTO A BUSY STREET AND THE CAR STALLED AND I HAD TO TURN OFF THE ENGINE. THE WRENCH LIGHT WAS ON. I RESTARTED THE CAR AND LESS THAN A MILE LATER IT HAPPENED AGAIN, BUT THIS TIME THE SERVICE ENGINE LIGHT CAME ON. *TR

10/28/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG7BK******
Summary

WHILE DRIVING DOWN THE ROAD AT 40 VEHICLE STALLED OUT, HAD TO PULL OVER TO THE SIDE OF THE ROAD WITH AND SHUT DOWN AND RESTARTED. DROVE VEHICLE HOME AND STALLED OUT 3 MORE TIMES WITHIN COUPLE MILES. HAVE READ OTHER COMPLAINTS ON THIS AND CANNOT BELIEVE A RECALL HAS NOT BEEN IMPLEMENTED. *TR

10/26/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG9BK******
Summary

COMPLETE LOSS OF POWER, NO THROTTLE RESPONSE, LOSS OF SPEED ON HIGHWAY. DASH SHOWS WRENCH, CHECK ENGINE LIGHT. WAS ABLE TO PULL OFF ROAD, TURNED OFF ENGINE. RESTARTED CAR. SAME SITUATION WITHIN ANOTHER 3 MILES OF RESTART. AUTO ZONE VERIFIED CODE P2111. THIS FAILURE PUT THE FAMILY INTO A VERY DANGEROUS SITUATION AT HIGHWAY SPEEDS. *TR

10/25/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EGXBK******
Summary

WRENCH LIGHT CAME ON, ALL THROTTLE RESPONSE STOPPED. I WAS LEFT AT A TRAFFIC LIGHT WITH A CAR THAT WOULD BARELY MOVE. TOOK THE CAR TO THE DEALER - THEY TRIED TO CHARGE ME TO REPLACE THE ELECTRONIC THROTTLE BODY. THE CAR WAS ONLY OUT OF WARRANTY BY 1000 MILES. ENDED UP COMPROMISING ON PAYING $100. FORD NEEDS TO FIX THIS. THEY KNOW IT'S AN ISSUE. *TR

10/25/2013
Components: POWER TRAIN
Incident Date: 10/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG1BK******
Summary

WHILE DRIVING ON I75 NORTH NEAR DAYTON, OH MY 2011 FORD ESCAPE ALL OF A SUDDEN LOST ALL ABILITY TO ACCELERATE. THE RPM'S DROPPED DOWN TO 0 AND THE POWER TRAIN/TRANSMISSION LIGHT CAME ON. THERE WAS NO ABILITY TO DO ANYTHING OTHER THAN BRAKE AND GET OFF THE HIGHWAY. I WAS TRAVELING AT 70MPH ON A BUSY HIGHWAY AT THE TIME. ON THE SHOULDER I SHUT OFF THE CAR, AND RESTARTED IT. EVERYTHING SEEMED NORMAL. I NEEDED TO GET BACK TO TOLEDO, OH. ABOUT 30 MILES LATER THE CAR DID THE SAME THING AS BEFORE. ONCE AGAIN, I WAS FORTUNATELY ON A SECTION OF I75 WITH A SHOULDER. I WAS ABLE TO PULL OVER AND SHUT OFF THE VEHICLE AND RESTART. I WAS ABLE TO MAKE IT THE REST OF THE WAY ON THE TRIP. IF THIS INCIDENT HAD HAPPENED IN AN AREA WITH NO SHOULDER, IN CONSTRUCTION, IN THE MIDDLE OF THE HIGHWAY WITH NO WAY TO GET TO THE SHOULDER, ON A HILL.....ETC THE RESULTS COULD HAVE BEEN DISASTROUS. THE FORD DEALER DETERMINED THAT THE THROTTLE BODY HAD FAILED. ONCE AGAIN, THIS COULD HAVE BEEN A TERRIBLE ACCIDENT UNDER DIFFERENT CIRCUMSTANCES. TO LOSE ALL POWER ON THE HIGHWAY TRAVELING 70MPH IN BUSY TRAFFIC IS A SAFETY ISSUE. THIS PART SHOULD BE RECALLED AND REMOVED FROM OTHER VEHICLES BEFORE SOMEONE SUFFERS A TERRIBLE ACCIDENT DUE TO THIS FAILURE. *TR

10/24/2013
Components: VISIBILITY
Incident Date: 10/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EGXBK******
Summary

ON MY WAY TO WORK THIS AM, I WAS IN STOP AND GO TRAFFIC DUE TO A LIGHT SNOWFALL LAST NIGHT. OUT OF NOWHERE,MY REAR WINDSHIELD IMPLODED, SHATTERING THE ENTIRE WINDOW. WHEN I HAD THE BODY SHOP LOOK AT THE BROKEN GLASS, THEY FELT THE HEATING COILS MIGHT HAVE BEEN TOO HOT. THIS WAS BASED ON THEIR VISUAL EXAMINATION OF THE BROKEN GLASS. IT COST ME $450 TO REPLACE THIS. THERE ARE MULTIPLE SITES ON THE INTERNET TALKING ABOUT THIS SAME ISSUE WITH WINDOWS ON THE FORD MODELS. SHOULD THIS NOT WARRANT A RECALL? I CALLED FORD AND THEY SAID THEY HAVE NOT HAD ANY PROBLEMS REPORTED AND THERE IS NO RECALL. CAN YOU HELP? *TR

10/23/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 10/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG5BK******
Summary

WHILE DRIVING DOWN THE INTERSTATE AT APROX. 65MPH MY CAR LOST ALL SPEED AND QUIT RESPONDING TO THE GAS PEDAL. I WAS ABLE TO MAKE IT TO THE SIDE OF THE INTERSTATE. MY CAR WAS STILL RUNNING (ROUGH) SO I TURNED IT OFF. AFTER SEVERAL MIN I TRIED TO RESTART THE CAR (PER MY MECHANIC KNOWLEDGE) AND IT STARTED RIGHT UP. I DROVE TO THE NEAREST FORD DEALER AND AFTER THEY INSPECTED MY CAR WAS TOLD I NEEDED A THROTTLE BODY. SO NEEDLESS TO SAY $461 LATER MY CAR IS FIXED BUT REALLY ANNOYED THAT 9000 MILES OUT OF WARRANTY THINGS ARE ALREADY FALLING APART. *TR

10/23/2013
Components: POWER TRAIN
Incident Date: 10/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG4BK******
Summary

JUST LEFT HIGHWAY SITTING AT RED LIGHT. LIGHT TURNED GREEN AND PROCEEDED TO GO WHEN A TOOL LIGHT THAT LOOKS LIKE A WRENCH LIT UP ON THE DASH. CAR WOULD NOT GO JUST COASTED ALONG. I WAS ABLE TO SLOWLY COAST THE CAR OVER TO THE SIDE OF THE ROAD AFTER I TURNED MY HAZARD LIGHTS ON TO ALERT THE OTHER DRIVERS THAT I WAS HAVING PROBLEMS. I PUT THE CAR IN PARK AND TURNED THE CAR OFF. I WAS ABLE TO RESTART THE CAR AND CONTINUE TO DRIVE TO MY DESTINATION. I CALLED THE FORD SERVICE DEPARTMENT THAT I TAKE MY VEHICLE TO AND WAS TOLD THAT IT SOUNDS LIKE THE CAR NEEDS A NEW THROTTLE BODY. *TR

10/22/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG9BK******
Summary

WAS DRIVING DOWN THE HIGHWAY AT 55 MPH AND ALL OF A SUDDEN MY VEHICLE WOULD NO LONGER ACCELERATE. LUCKILY I WAS ABLE TO SAFELY PULL OVER AND ONCE I CAME TO A STOP I NOTICED MY VEHICLE WAS IDLING ROUGH AND WOULD NOT RESPOND TO THE THROTTLE AND NOTICED THE LIGHT WITH A WRENCH WAS ALSO ON. I TURNED THE VEHICLE OFF AND WAS ABLE TO START IT BACK UP AND MAKE IT HOME AND AFTER DOING SOME RESEARCH THIS SEEMS TO BE A VERY COMMON PROBLEM WITH THE FORD ESCAPE. WILL BE TAKING TO A DEALER TO SEE WHAT THEY CAN DO. *TR

10/21/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 02/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG6BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS. THE WRENCH WARNING SYMBOL WAS ILLUMINATED AND THE ENGINE WAS TURNED OFF BY THE CONTACT. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY UNTIL THE FAILURE RECURRED FOUR ADDITIONAL TIMES. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

10/21/2013
Components: ENGINE
Incident Date: 10/20/2013
Crash: No
Fire: No
Summary

WHILE DRIVING ON INTERSTATE VEHICLE WENT INTO LIMP HOME MODE. I WAS ABLE TO NAVIGATE TO THE SIDE OF THE ROAD WITHOUT INCIDENT BUT COULD HAVE BEEN SERIOUSLY INJURED. AFTER RESTARTING THE VEHICLE EVERYTHING APPEARS FINE. I BELIEVE FORD IS ALREADY UNDER INVESTIGATION FOR INCIDENTS LIKE THIS AND I WANTED TO ADD MINE TO SHOW THE SEVERITY OF THIS ISSUE. A RECALL IS NEEDED ASAP. *TR

10/21/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 10/21/2013
Crash: No
Fire: No
Summary

I WAS DRIVING DOWN I-80 AT 65 MPH AND ALL OF A SUDDEN I HAD NO POWER WITH MY GAS PEDAL AND MY ENGINE LIGHT (WRENCH) CAME ON. MY CAR WAS STILL RUNNING, BUT WHEN I PRESSED THE GAS PEDAL IT DID NOTHING. I PULLED OFF TO THE SIDE OF THE ROAD AND CALLED FOR ROAD ASSISTANCE. SITTING THERE MY RPM'S WAS AROUND 1,000 AND MY CAR WOULD SHAKE. WHILE WAITING FOR A TOW TRUCK, I SHUT MY CAR OFF AND THEN STARTED IT AGAIN. WHEN I PRESSED ON THE GAS IT STARTED TO GO AGAIN. HOWEVER, WHEN I TRIED TO GET BACK ON THE INTERSTATE I HAD NO POWER AGAIN AND MY ENGINE LIGHT CAME BACK ON. I HAD MY CAR TOWED TO A FORD DEALERSHIP AND THEY CHECKED IT AND THEY SAID THAT THE THROTTLE BODY WAS THE PROBLEM. *TR

10/18/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 10/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG8BK******
Summary

ON 10/16/13, WHILE DRIVING ON THE FREEWAY AT 60MPH AND ATTEMPTING TO ACCELERATE VEHICLE LOST POWER IN THE CENTER LANE FORCING ME TO HAVE TO MAKE A DANGEROUS MOVE WITHOUT POWER TO TRY AND BRING THE VEHICLE TO REST IN THE EMERGENCY BREAKDOWN LANE ON THE RIGHT. THE VEHICLE "CHECK ENGINE LIGHT" CAME ON ALONG WITH SOME OTHER TYPE OF WRENCH LIGHT. WAS ABLE TO START THE VEHICLE UP RIGHT AWAY BUT THIS TIME THE CHECK ENGINE LIGHT STAYED ON. CODE P2112 - ELECTRONIC THROTTLE BODY WAS REPLACED BY FORD ON 10/17/13 FOR $320.76 VEHICLE ALSO LOST POWER ON 10/10/13 WHILE AT A LOW SPEED AND TRYING TO ACCELERATE TO ENTER THE FREEWAY. THE WRENCH LIGHT CAME ON BUT NOT THE CHECK ENGINE LIGHT. WAS ABLE TO RESTART THE VEHICLE AND THE WRENCH LIGHT WENT AWAY. *TR

10/18/2013
Components: POWER TRAIN,ENGINE
Incident Date: 10/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG1BK******
Summary

TODAY ON NEARBY INTERSTATE HIGHWAY, SUDDENLY MY THROTTLE PEDAL ACTED USELESS WITH NO POWER, ENGINE IDLED DOWN. THROTTLE PEDAL USELESS IN ANY POSITION. ENGINE OUTLINE LIGHT CAME ON AS WELL A OPEN END WRENCH. WRENCH WARNING LIGHT IN LISTED IN OWNERS MANUAL AS "THROTTLE CONTROL / POWERTRAIN FAULT, PLEASE CONTACT DEALER." I CALLED THE FORD DEALER SERVICE DEPARTMENT, HE KNEW PRETTY QUICKLY THE DEFECT I WAS DESCRIBING. HE INFORMED ME THAT MY 2011 FORD ESCAPE IS A COUPLE THOUSAND MILES OVER THE 3YR 36,000 MILE WARRANTY. BUT HE ALSO SAID I MAY BE COVERED UNDER AN EXTENDED EMISSIONS WARRANTY. MY CAR IS JUST OVER 2 YEARS OLD. THIS IS A DANGEROUS DEFECT IN THE CAR WHICH IS DOCUMENTED AS BEING UNDER INVESTIGATION IN THESE NHTSA.GOV WEBSITES. PLEASE RAISE THE STATUS OF THIS DEFECT TO BE AN OFFICIAL RECALL BEFORE SOMEONE DIES. *TR

10/18/2013
Components: POWER TRAIN
Incident Date: 10/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C76BK******
Summary

TRAVELING AT A SPEED OF AROUND 50MPH AND ALL OF A SUDDEN THE CAR JUMPED AND LOST POWER. WHEN I PUSHED THE GAS PEDAL, THERE WAS NOTHING AND EVEN THE TACHOMETER WOULD NOT MOVE. WAS ABLE TO COAST INTO A PARKING LOT AND TURN CAR OFF. AFTER A FEW MINUTES, THE CAR CRANKED AND ALL DASHBOARD LIGHTS WENT CRAZY. WAS ABLE TO CONTINUE HOME, BUT CAR WAS RUNNING VERY SLUGGISH. THANK GOODNESS I WAS ON A QUIET COUNTRY ROAD. HAD THIS OCCURRED ON A MORE HEAVILY TRAVELED ROAD, IT WOULD HAVE BEEN VERY DANGEROUS CONSIDERING I HAD 6 AND 7 YEAR OLD GRANDCHILDREN IN MY CAR.DEALERSHIP DIAGNOSED AS THROTTLE BODY PROBLEM. EVEN THOUGH THE THROTTLE BODY IS PART OF THE POWER TRAIN, IT IS NOT COVERED UNDER WARRANTY??A $800 REPAIR AT 45K MILES IS NOT SOMETHING YOU LOOK FORWARD TO. *TR

10/18/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 10/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EGXBK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A COMPLETE LOSS OF ACCELERATION POWER. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED AND AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED TEN TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE WAS CONTRIBUTED TO THE THROTTLE BODY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

10/18/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 10/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D77BK******
Summary

WHILE DRIVING ON THE HIGHWAY, THE CAR SUDDENLY SHUTTERED AND STALLED. CHECK ENGINE LIGHT WENT ON AND THE DRIVER HAD TO GUIDE CAR TO SHOULDER WHILE AVOIDING ONCOMING TRAFFIC. NO ONE WAS INJURED BUT THE DRIVER WAS SCARED AND THIS WAS A VERY DANGEROUS SITUATION. THE CAR WAS TOWED TO OUR SERVICE STATION AND THEY FOUND THAT THE ELECTRONIC THROTTLE CONTROL WAS POTENTIALLY DEFECTIVE OR IMPAIRED. *TR

10/17/2013
Components: POWER TRAIN
Incident Date: 09/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG4BK******
Summary

ON 9/23/13 I WAS DRIVING FROM HOUSTON TX TO HENDERSONVILLE NC. OUTSIDE MOBILE AL JUST BEFORE DUSK, IT FELT LIKE THE TRANSMISSION FELL OUT. I LEFT EXXON AFTER FUELING. AT A TRAFFIC LIGHT, ENGINE SUDDENLY GUSHED AND PAUSED. WRENCH LIGHT CAME ON. ENGINE LIGHT CAME ON. I APPLIED GAS, BUT ENGINE WOULDN'T RESPOND. PUT CAR IN PARK, TURNED OFF ENGINE. TURNED BACK ON, WRENCH LIGHT GONE. CHECK ENGINE LIGHT STILL ON. DROVE ACROSS INTERSECTION, PULLED INTO PARKING LOT. CAR SEEMED FINE EXCEPT FOR CHECK ENGINE LIGHT. DROVE OUT, ENTERED FREEWAY, WENT ONE MILE, CAR REPEATED PROBLEM: SUDDENLY GUSHED, PAUSED, REGARDLESS OF AMOUNT OF PRESSURE TO GAS. WRENCH LIGHT ON. PULLED OFF FREEWAY, TURNED OFF CAR, TURNED BACK ON. CHECK ENGINE LIGHT APPEARED. DROVE ONE MORE MILE ON SIDE OF FREEWAY. NOW FULL DARK, NO OTHER PLACE FOR ME BUT EDGE OF ROAD OR DITCH. PULLED INTO TRUCK WEIGH STATION, CALLED FORD. FORD REPRESENTATIVE AND I DETERMINED CAR WAS DRIVABLE, SO DROVE TO MONTGOMERY AL, PLANNING TO VISIT FORD DEALER. NEXT MORNING WHEN I STARTED CAR, NO LIGHTS ON DASH. CONTINUED TRIP. THOUGHT IT WAS ISSUED WITH GAS CAPLESS SYSTEM, PERHAPS NOT COMPLETELY SEALED WHEN FINISHED GASSING. I DISCUSSED WITH FORD REP, HE SAID THERE HAD BEEN REPORTS SIMILAR, BUT HE DID NOT GO INTO DETAIL ABOUT THROTTLE BODY. IF HE HAD, I WOULD HAVE ACCEPTED HIS OFFER OF TOW IMMEDIATELY. NEVER WOULD I HAVE CONTINUED TO DRIVE, ESPECIALLY AT NIGHT (AND AS A WOMAN BY MYSELF). *TR

10/16/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 10/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG1BK******
Summary

AT HIGHWAY SPEED, VEHICLE'S 'MAINTENANCE REQUIRED' LIGHT CAME ON AND THE THROTTLE PEDAL BECAME UNRESPONSIVE. ENGINE HELD STEADY AT APPROX. 1000RPM. PULLED OFF TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF. RESTARTED VEHICLE AND THROTTLE WAS RESPONSIVE AGAIN. THIS INCIDENT HAS OCCURRED AN ADDITIONAL THREE TIMES SINCE THE INITIAL OCCURRENCE. EACH TIME, TURNING THE VEHICLE OFF AND RESTARTING HAS TEMPORARILY FIXED THE PROBLEM. *TR

10/16/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 09/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG3BK******
Summary

THE VEHICLE JUST LOST POWER AND APPEARED TO STALL RIGHT IN THE MIDDLE OF TRAFFIC. I PRESSED ON THE ACCELERATOR AND NOTHING HAPPENED.... NO POWER. I WAS ABLE TO COAST OVER TO THE CURB OUT OF TRAFFIC. I TURNED THE ENGINE OFF AND WAITED A FEW MINUTES AND THEN TURNED IT BACK ON . I WAS ABLE TO MAKE IT HOME. THE NEXT MORNING I STARTED THE VEHICLE UP AGAIN AND STARTED TO DRIVE IT AGAIN AND WHILE IT TRAFFIC IT DID THE SAME THING AGAIN, I AGAIN LOST POWER AND COAST OVER TO THE CURB THIS TIME, I CALLED AAA AND WAS TOWED TO A MECHANIC. I WAS TOLD IT WAS THE THROTTLE BODY. *TR

10/15/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 10/13/2013
Crash: No
Fire: No
Summary

HAD JUST STOPPED AT AN EXIT AND WAS PULLING BACK OUT ON THE INTERSTATE WHEN SUDDENLY MY CAR QUIT ACCELERATING. THANKFULLY, I WASN'T GOING FULL SPEED YET AND COULD PULL OVER ON THE SIDE OF THE INTERSTATE OUT OF TRAFFIC. HAD I BEEN GOING FULL SPEED, THIS COULD HAVE BEEN REALLY BAD, EVEN FATAL. MY WRENCH AND ENGINE LIGHTS CAME ON. AFTER SOME TIME OF SITTING, THE CAR DROVE FINE AND I WAS ABLE TO GET TO A REPAIR SHOP THAT PERFORMED A DIAGNOSTIC TEST AND THE ERROR CAME UP "THROTTLE BODY STUCK CLOSED". AFTER RESEARCHING, I'VE FOUND THIS SEEMS TO BE A COMMON PROBLEM AND IS VERY DANGEROUS. I'VE ALSO HAD TIMES WHERE AFTER STOPPING AND THEN PRESSING THE GAS TO GO, THE CAR WOULD ACCELERATE FORWARD SUDDENLY. BECAUSE OF THIS DEFECTIVE PART, MY SON AND I WERE STRANDED FOR SEVERAL HOURS AND WERE TRAVELING HOME SO WE WERE ABOUT 4 HOURS FROM HOME. WE HAD TO DEPEND ON STRANGERS TO HELP US. FORD NEEDS TO TAKE RESPONSIBILITY FOR THIS AND FIX THIS. WE DO NOT HAVE SEVERAL HUNDRED DOLLARS TO FIX THIS. *TR

10/15/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG5BK******
Summary

THROTTLE QUIT WORKING.WOULD ONLY IDLE AND CHECK ENGINE LIGHT AND WRENCH LIGHT CAME ON.PULLED OFF ON THE SIDE OF THE ROAD AND HAD TO CUT ENGINE OFF AND BACK ON TO GET THROTTLE WORKING. HAPPENED AGAIN ONE WEEK LATER.JUST LUCKY WAS NOT ON INTERSTATE IN HEAVY TRAFFIC DOING 70 MPH. BOTH TIMES ENGINE CODE WAS P2111, THROTTLE ACTUATOR STUCK OPEN. VEHICLE HAS 60000 MILES ON IT AND DEALER SAID THROTTLE BODY WAS NOT UNDER POWER TRAIN AND WAS ONLY COVERED UNDER THE 3/36 WARRANTY. PURCHASED NEW THROTTLE BODY AT DEALER AND PARTS MANAGER SAID IT WAS THE FOURTH REVISION TO THE PART NUMBER. HOPE THEY GOT IT RIGHT THIS TIME, IT COULD PUT YOU IN A VERY DANGEROUS SITUATION. *TR

10/14/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DGXBK******
Summary

MY FORD ESCAPE WAS STOPPING MULTIPLE TIMES. IT WOULD STAY RUNNING IN VERY SLOW MOVEMENT UNTIL I COULD PULL OVER OUT OF TRAFFIC AND THEN IT WOULD SHUT DOWN. THEN WRENCH LIGHT WOULD BE LIT. I HAD THIS HAPPEN WHILE DRIVING SIDE ROADS AND THE INTERSTATE. THIS WAS VERY UNSAFE. I FIRST TOOK IT TO A DEALER NEAR MY HOME AND THEY COULD NOT FIND ANYTHING WRONG. WHEN THIS HAPPENED ONE MORNING ON THE INTERSTATE, I CALLED THE DEALER I BOUGHT THE VEHICLE FROM AND TOOK IT IN. THEY CALLED ME LATER THAT DAY AND STATED THAT THE ISSUE WAS THE THROTTLE BODY CONTROL, THEY STATED THAT SINCE MY VEHICLE WAS NO LONGER UNDER WARRANTY THAT I WOULD HAVE TO PAY FOR THE REPLACEMENT AND THAT THEY HAD TO ORDER THE PART. IT SEEMS THAT THESE WERE AN ISSUE AND THE COULD NOT RECEIVE FROM MANUFACTURE RIGHT AWAY DUE TO A RELEASE ISSUE. THEY FINALLY WERE ABLE TO OBTAIN ONE AND I HAD TO PAY $371.79 FOR THIS TO BE FIXED. EVEN THOUGH I WAS NO LONGER UNDER WARRANTY I FEEL THAT I SHOULD NOT HAVE HAD TO PAY THIS, FROM DOING RESEARCH IT SEEMS TO BE A MANUFACTURES ISSUE. *TR

10/11/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG9BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND THE ACCELERATOR PEDAL FAILED TO ENGAGE. THE CONTACT MENTIONED THAT THE WRENCH WARNING ICON WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 43,000 AND THE CURRENT MILEAGE WAS 45,000.

10/10/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG0BK******
Summary

DRIVING THE CAR WOULD RESULT IN THE CAR TO STALL. THIS IS AN AUTOMATIC VEHICLE. I WOULD HAVE TO PUT INTO NEUTRAL TO RESTART CAR. THEN THE RPM WOULD JUMP THEN STALL AGAIN. I TOOK IN THE VEHICLE TO BE REPAIRED AND FOUND CODE THAT THE THROTTLE BODY WAS STUCK CLOSED SO THE CAR WOULD BE ABLE TO DRIVE WITHOUT THE THROTTLE BODY BEING REPLACED. AFTER FIXED THE PROBLEM WENT AWAY. THE PROBLEM IS $500 LATER AFTER THE REPAIR AND THE CAR HAD NOT EVEN BROKE THE 50K YET. VERY BAD PROBLEM AND SEEMS A IF I AM NO THE ONLY ONE. AFTER LOOKING IT UP TO SEE IF I COULD GET THE PARTS MYSELF I SAW THAT THIS IS HAPPENING TO A LOT OF DIFFERENT FORD VEHICLES AT THE SAME TIME IN THE SAME RANGE OF YEARS. THIS IS A HUGE PROBLEM AND JUST GLAD THE KIDS WEREN'T IN THE CARS AS I WAS DRIVING ON THE INTERSTATE. *TR

10/10/2013
Components: POWER TRAIN,ENGINE
Incident Date: 10/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG6BK******
Summary

AT 65 MPH IN RUSH HOUR TRAFFIC MY VEHICLE TRANSMISSION DISENGAGED AND MY VEHICLE STARTED COASTING. I COULD NOT ACCELERATE, THE ENGINE VIBRATED ROUGHLY WHEN I TRIED TO ACCELERATE, AND I HAD TO PULL OVER TO THE SIDE OF THE ROAD. IT IS MY UNDERSTANDING THE THROTTLE BODY STOPPED WORKING AND CAUSED THIS TO OCCUR. THE SAME THING HAPPENED 3 MORE TIMES ON THIS SAME DAY. ONCE AT 10 MPH, ONCE AT 45 MPH, AND ONCE AT 55 MPH. EACH TIME I WAS ABLE TO PULL OVER, SHUT OFF THE VEHICLE AND RESTART IT. THE TRANSMISSION WOULD RE-ENGAGE AND I COULD CONTINUE ON MY WAY. *TR

10/09/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG2BK******
Summary

WAS DRIVING FOR ABOUT AN HOUR, THEN CAME TO A STOP LIGHT. WHEN THE LIGHT TURNED GREEN AND I PRESSED THE ACCELERATOR, THE ENGINE DIED (BUT THE CAR'S ELECTRONICS STAYED ON) AND THE CHECK ENGINE LIGHT CAME ON, NO MOVEMENT FROM THE CAR. I TURNED IT OFF AND BACK ON. THE ENGINE STRUGGLED TO START. I THEN PROCEEDED TO DRIVE ANOTHER HALF MILE AT ABOUT 55MPH, AND THE ENGINE STALLED AGAIN WHILE AT DRIVING SPEED. I MANAGED TO PULL OVER, TURNED IT OFF, WAITED 5 MINUTES, THEN WAS ABLE TO DRIVE 3 MILES HOME. A MONTH AND HALF LATER, MY WIFE WAS DRIVING AT ROUGHLY 30MPH AND THE ENGINE DID THE SAME THING(STALLED). TURNED IT OFF, STRUGGLED TO START, BUT MANAGED TO DRIVE 5 MILES HOME. I TOOK IT TO FORD IN BETWEEN THE FIRST AND SECOND INCIDENT, THEY SAID THERE WAS NOTHING WRONG, BUT CLEANED THE THROTTLE BODY. I HAVE SINCE LEARNED OF INVESTIGATION # PE13-003 WHICH APPEARS TO BE THE EXACT PROBLEM I AM HAVING. FORD HAS NOT HELPED ME IN THE MATTER, BUT I BELIEVE THIS ISSUE NEEDS TO BE ADDRESSED. *TR

10/09/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 10/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG2BK******
Summary

I WAS DRIVING DOWN THE HWY AND MY TRUCK JUST ABRUPTLY SLOWED TO 10 OR LESS MILE PER HOUR. I HAD TO COST OVER TWO LANES OF TRAFFIC TO THE SHOULDER. THIS WAS VERY DANGEROUS AS THE CARS AROUND ME HAD NO IDEA THAT I WAS HAVING CAR TROUBLES AND JUST WHIZZED BY AT HWY SPEEDS. ONCE I MADE IT TO THE SHOULDER I WAS ABLE TO TURN THE TRUCK OFF AND RESTART IT AND GET IT TO THE DEALERSHIP WITHOUT A TOW. ONCE AT THE DEALERSHIP , THEY SAID THERE WAS NO CODES ON THE COMPUTER SO THERE WAS NOTHING THEY COULD DO UNTIL THEY HAD A CODE. THIS HAS HAPPENED FOUR TIMES AND I STILL HAVE NOT BEEN ABLE TO GET IT FIXED. *TR

10/09/2013
Components: POWER TRAIN
Incident Date: 06/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG3BK******
Summary

I WAS TAKING MY FATHER TO THE EMERGENCY ROOM WHEN MY VEHICLE STARED TO SLOW DOWN. WHEN I TRIED TO ACCELERATE IT WOULDN'T MOVE. THE WRENCH LIGHT CAME ON. I TURNED THE IGNITION OFF, RESTARTED THE ENGINE, THE WRENCH LIGHT WAS GONE, AND STARTED DRIVING AGAIN. SAME THING HAPPENED AND I HAD TO COAST TO A NEARBY PARKING LOT TO AVOID GETTING INTO A WRECK. IT HAD TO BE TOWED TO THE NEAREST FORD DEALERSHIP WHERE I WAS TOLD, AFTER HAVING IT FOR SEVERAL DAYS, THEY THOUGHT IT WAS THE THROTTLE BODY AND OF COURSE WAS NOT COVERED AS THE WARRANTY HAD RUN OUT. THEY DIDN'T HAVE THE PART AND HAD TO ORDER IT. IT WAS IN THE SHOP FOR EIGHT DAYS WAITING FOR THE PART SO IT COULD BE FIXED. I HAD TO RENT A VEHICLE BECAUSE I COULDN'T DRIVE THE ESCAPE AND THAT COST A FORTUNE NOT TO MENTION THE $406 I PAID TO HAVE THE THROTTLE BODY AND MOTOR ASSEMBLY REPLACED. EVER SINCE THE REPLACEMENT MY ESCAPE HAS NOT BEEN THE SAME. I WAS TOLD THERE WOULD BE A RECALL AND I WOULD BE REIMBURSED, BUT OF COURSE THAT HASN'T HAPPENED YET. *TR

10/09/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG2BK******
Summary

I WAS ON THE FREEWAY ON MY 2011 FORD ESCAPE THE 4TH LANE WHEN THE CAR MADE A SUDDEN NOISE OF LOSS OF POWER AND MY DASHBOARD LIGHTS WHEN DIMMER...THE POWER OF MY CAR WAS DIMINISHING AND IT FELT AS IF THE CAR ENGINE WAS GOING TO DIE ON ME...SCARY...I FELT MY HEART DROP TO MY STOMACH...LOOKED LEFT AND HAD CARS COMING ON THE CONTIGUOUS LANE SO I COULD NOT MOVE TO THE EMERGENCY LANE/SHOULDER, LOOKED RIGHT AND FORTUNATELY NO CARS WERE COMING IMMEDIATELY (MY STEERING WAS STILL OK ) OTHER CARS WERE FAR AWAY SO I MOVED TO MY RIGHT 3 LANES AND EVEN THOUGH THE CAR FELT THAT IT WAS GOING TO STOP I CONTINUED WITH THE MOMENTUM IT HAD. I WAS ABLE TO GET OFF THE FREEWAY SINCE THERE WAS AN EXIT AS I MOVED THE 3 LANES. VERY SCARY EXPERIENCE. THE CAR SORT OF STALLED AT THE CORNER BUT I WAS IN A SAFE SPOT. I CALLED THE DEALERSHIP IMMEDIATELY TO ASK FOR THE ROADSIDE ASSISTANCE NUMBER AND THE SERVICE DEPARTMENT PERSON ASKED ME IF I TURNED THE CAR OFF WOULD IT START AGAIN? THE CAR DID START AGAIN AS IF NOTHING HAD HAPPENED. REALLY CRAZY! WHEN THE DEALERSHIP CHECKED IT THEY DIAGNOSED FAULTY THROTTLE BODY, THEY FIXED IT APPARENTLY BUT NOW I AM DRIVING ON THE SLOW LANE ALL THE TIME UNLESS I AM PASSING BECAUSE I HAVE FEARS IT MIGHT HAPPEN AGAIN. I LIVED A VERY SCARY SITUATION. *TR

10/08/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUOEG8BK******
Summary

THE FUEL THROTTLE BODY FAILED & THE ENGINE DIED. PULLED OFF THE ROAD & RESTARTED THE ENGINE, WAS ABLE TO LIMP HOME, (10 MILES). *TR

10/08/2013
Components: POWER TRAIN
Incident Date: 10/04/2013
Crash: No
Fire: No
Summary

THE TRANSMISSION FAILED TOTALLY WHILE MY DAUGHTER AND I WERE TRAVELING AT HIGHWAY SPEEDS IN THE MIDDLE LANE!! AS OUR TRUCK BEGAN TO SLOW, SEMI TRUCKS BEGAN FLYING PAST US BOTH ON THE LEFT AND THE RIGHT AND ALL WE COULD DO WAS WAIT FOR AND PRAY FOR AN OPENING TO OUR RIGHT AND HOPE WE MADE IT OVER TO THE SHOULDER BEFORE TRAFFIC SLAMMED INTO US. REMEMBER - OUR GAS PEDAL DIDN'T WORK AT ALL SO WE HAD TO COAST OVER TO THE SHOULDER WITH NO CONTROL OVER HOW QUICKLY WE'D GET THERE. I CHOSE THE HAZARDS OVER THE LEFT TURN SIGNAL TO ATTEMPT THIS. THE WAY TO GET MOVING AGAIN WAS TO STOP, PUT IN PARK, TURN OFF THE ENGINE, TAKE OUT THE KEY, PUT THE KEY BACK IN, RESTART IT, THEN THE GAS PEDAL WOULD SOMETIMES WORK. WE MADE OUR WAY HOME ON THE SHOULDER OF THE HIGHWAY WITH OUR HAZARDS ON AND HAD TO RESTART 3 MORE TIME IN THE NEXT 5 MILES. *TR

10/07/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 10/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG1BK******
Summary

I WAS PULLING OUT OF A SHOPPING CENTER ONTO FOUR LANES. WHEN I TRIED TO ACCELERATE THE GAS PEDAL DID NOTHING. I MANAGED TO GET OVER TO THE SIDE OF THE ROAD AND ENDED UP HAVING TO HAVE THE CAR TOWED TO THE DEALERSHIP. TODAY I WAS CALLED AND TOLD THAT THE THROTTLE BODY NEEDS TO BE REPLACED. *TR

10/05/2013
Components: POWER TRAIN
Incident Date: 10/04/2013
Crash: No
Fire: No
Summary

THROTTLE BODY NEEDS REPLACED. FORD WILL NOT COVER IT EVEN THOUGH THIS IS A COMMON COMPLAINT. I WAS ALMOST REAR ENDED TWICE WHEN I LOST POWER AND IT CUT OUT. I HAVE READ THIS IS A COMMON ISSUE AND NEEDS TO BE ADDRESSED BY FORD BEFORE SOMEONE GETS KILLED. RECALL IS NEEDED ON THIS! *TR

10/05/2013
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL,EQUIPMENT
Incident Date: 10/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG9BK******
Summary

VEHICLE LOSES POWER DURING OPERATION AT VARIOUS SPEEDS. THE ENGINE REVERTS TO IDLE, REVVING BELOW 1000RPM. DEPRESSING THE GAS PEDAL HAS NO EFFECT ON ENGINE RPM OR SPEED. THE "WRENCH" LIGHT COMES ON, BUT WITHOUT ANY CODE STORED. IF THE CAR IS TURNED OFF AND THEN BACK ON, THE ENGINE RELUCTANTLY STARTS, AND THE PROBLEM IS NOT PRESENT, BUT THE PROBLEM SOON APPEARS (WITHIN SECONDS). AFTER SEVERAL INCIDENTS TODAY ON MY WAY TO THE AUTO SHOP, THE "CHECK ENGINE" LIGHT CAME ON AND I WAS ABLE TO GET THE CODE: P2111, "BINDING THROTTLE BODY - STUCK OPEN" AND "TACM OPEN OR SHORTED". TAKING THE VEHICLE TO THE AUTO SHOP, THEY TOLD ME THE THROTTLE BODY ASSEMBLY WAS NOT FUNCTIONING CORRECTLY AND NEEDED REPLACEMENT. THIS IS CURRENTLY BEING DONE AS THE VEHICLE IS UNSAFE TO DRIVE IN ITS PRESENT CONDITION. THIS PROBLEM HAPPENED ONCE BEFORE, ABOUT A MONTH AGO, AND I IMMEDIATELY TOOK THE VEHICLE TO THE LOCAL FORD DEALERSHIP. THEY COULD FIND NOTHING WRONG, BUT SAID IT SOUNDED LIKE A THROTTLE OR ELECTRICAL PROBLEM, AS THEY HAVE SEEN NUMEROUS PROBLEMS SIMILAR TO THIS. THEY SAID THERE WAS NO STORED CODE FOR THE "WRENCH" LIGHT. THEY TOLD ME THE CAR WAS SAFE TO DRIVE BUT TO BRING THE VEHICLE IN IF IT HAPPENS AGAIN. AT THAT TIME THEY WOULD BEGIN REPLACING PARTS UNTIL THE PROBLEM WENT AWAY AS THEY WERE UNABLE TO DIAGNOSE THE PROBLEM WITH THE INFORMATION PROVIDED, EVEN THOUGH THEY HAD SEEN THIS PROBLEM BEFORE. THIS IS A DANGEROUS SITUATION, PARTICULARLY WHEN DRIVING ON THE HIGHWAY OR CROSSING AN INTERSECTION, AS THE VEHICLE NO LONGER HAS POWER TO THE DRIVE TRAIN AND CAN ONLY COAST TO A STOP. THERE SHOULD BE A RECALL ON THIS DEFECTIVE PART. *TR

10/05/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG1BK******
Summary

THE CAR JUST QUIT ON THE FOUR LANE HIGHWAY IN THE PASSING LANE AND A COUPLE OF TIMES ON THE CITY STREET IN TOWN FOUND THE THROTTLE BODY AND MOTOR ASSEMBLE BAD. *TR

10/05/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D79BK******
Summary

AS I WAS DRIVING DOWN THE ROAD, ALL THE SUDDEN WITHOUT NOTICE, THE VEHICLE WENT TO 1 RPM AND 5 MILES PER HOUR. TRIED TO ACCELERATE AND IT WOULD NOT, THEN THE WRENCH LIGHT CAME ON. I PUT ON MY FLASHERS IMMEDIATELY SO I WOULD NOT GET REAR ENDED BY CARS COMING FAST BEHIND ME. THEN, THE VEHICLE STALLED OUT. THE CHECK ENGINE LIGHT NEVER CAME ON. SAT THERE IN THE RAIN FOR A FEW MINUTES. THEN, STARTED THE VEHICLE BACK UP AGAIN, TO GET IT HOME. THEN, I WAS AFRAID TO DRIVE IT, CALLED THE FORD DEALER TO GET MY VEHICLE IN, THEY COULD NOT LOOK AT IT UNTIL MONDAY OF THE NEXT WEEK, SO HAD VEHICLE TOWED ON SATURDAY TO DEALER---EXTRA COST INVOLVED ON A 2 YEAR OLD VEHICLE. THE SERVICE DEPARTMENT LOOKED AT IT, THEY COULD NOT DUPLICATE THE PROBLEM. I PICK UP THE VEHICLE ON 9/25/2013. DROVE THE VEHICLE FOR 4 DAYS, THEN HAPPENED AGAIN ON 9/29/13 AND IT HAD BEEN RAINING. THEN, DROVE THE NEXT DAY 9/30/13, AGAIN THREW THE WRENCH SYMBOL AFTER GOING TO 1 RPM AND 2 TO 5 MILES PER HOUR AND BUCKING, COULD NOT ACCELERATE AT ALL. IT WAS DRY ON THIS DAY. AGAIN, PUT MY FLASHERS ON THIS TIME WAS GOING 30 MPH ON A NARROW TWO LANE ROAD. REMEMBER THE SERVICE ENGINE LIGHT NEVER CAME ON, BUT THEY WERE ABLE TO FIND A CODE THIS TIME. THEY SAID IT WAS THE THROTTLE BODY, SO I BEGAN ASKING MORE QUESTIONS AS TO WHY FORD HAS NOT RECALLED THIS SINCE SO MANY ACROSS THE USA ARE HAVING ISSUES. NO ONE KNOWS, SO AS A CONSUMER ON A TIGHT BUDGET --LIKE MANY OF US THESE DAYS....GETS TO FIGURE OUT ALL THE MONEY PIECES. I GUESS I WILL NEED A THIRD JOB JUST FOR VEHICLE REPAIRS ON A TWO YEAR OLD VEHICLE. THIS WAS A VERY SCARY EXPERIENCE AND FORD NEEDS TO DO SOMETHING ABOUT THIS BEFORE ANYONE ELSE IS SERIOUSLY INJURED OR KILLED. THIS PROBLEM SHOULD NOT BE HAPPENING WITH A TWO YEAR OLD MAINTAINED VEHICLE. NOW BECAUSE IT IS OVER THE 36,000 MILES MORE MONEY OUT OF POCKET....GEEZ. *TR

10/03/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG6BK******
Summary

WHILE DRIVING TONIGHT I LOST POWER AND CAME TO A COMPLETE STOP. I WAS ON MY WAY HOME FROM WORK AND LUCKILY NOT ON THE FREEWAY. I AM 21 WEEKS PREGNANT AND THIS REALLY SCARED ME. I HAD THE CAR TOWED TO THE FORD DEALER. WHEN THEY CALLED TO TELL US WHAT WAS WRONG THEY SAID IT WAS THE THROTTLE BODY. IT IS NO LONGER UNDER WARRANTY. BEFORE WE GAVE THEM THE OK TO FIX IT WE LOOKED ONLINE AND DISCOVERED THAT THIS WAS A KNOWN ISSUE WITH THE FORD ESCAPES. WHEN I CALLED BACK I ASKED IF WHAT WE READ WAS TRUE AND IF THIS PART GETS REPLACED A LOT ON THESE CARS. THE SERVICE PERSON CONFIRMED. I THEN ASKED IF IT BECAME A RECALL WOULD WE GET OUR MONEY BACK AND I WAS TOLD WE WOULD. THIS CAR IS ONLY 2.5 YEARS OLD AND WE HAD TO REPLACE SOMETHING ALREADY. $475 OUT OF OUR POCKET! *TR

10/02/2013
Components: POWER TRAIN
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG1BK******
Summary

TRAVELING ON INTERSTATE 57 IN ILLINOIS THAT FEEDS DIRECTLY INTO INTERSTATE 94 AT 60MPH, 6AM AND STILL DARK OUTSIDE. JUST FEET AWAY FROM THE INTERSECTION OF 57 GOING INTO 94, THE CAR BEGAN TO DECELERATE AND WITHIN LITERALLY SECONDS 50-40-30-20...0, THE CAR STOPPED. THE "WRENCH" SIGN WAS SHOWING ON THE DASHBOARD. LUCKILY, I WAS NEXT TO THE SHOULDER, AND WITH ON RESPONSE TO THE GAS PEDAL, PULLED OVER. I ENDED UP IN THE MIDDLE OF THE INTERSECTION OF BOTH INTERSTATES - 57 AND 94 ON THE SHOULDER THEY SHARED. THE PERSON BEHIND ME PULLED SHARPLY OVER INTO THE NEXT LANE TO AVOID ME. SITTING THERE NERVOUSLY, CARS WERE WHIZZING BY ME. I CALLED THE NON-EMERGENCY NUMBER AND CONNECTED TO THE STATE POLICE WHO ASKED MY LOCATION AND ASSURED ME A TOW TRUCK WOULD COME. AS I SAT THERE NERVOUSLY PRAYING THAT ONCOMING TRAFFIC SAW MY HAZARD LIGHTS, I WONDERED HOW SOMETHING LIKE THIS COULD HAPPEN SO RAPIDLY AND WITHOUT WARNING. LUCKILY, THE TOW TRUCK CAME WITHIN 10 MINUTES AND WITH THE ASSISTANCE OF A STATE POLICE CAR NAVIGATED THROUGH 3 LANES OF ONCOMING, FAST GOING TRAFFIC TO GET ME TO A SAFE AREA ON THE OTHER SIDE OF 94. AFTER TURNING THE CAR OFF FROM NEUTRAL AND RESTARTING THE CAR RESPONDED NORMALLY. I WAS ABLE TO DRIVE TO THE DEALERSHIP WITHOUT INCIDENT WHERE THE THROTTLE WAS REPLACED AFTER 45 MINUTES OF WORK. I ASK THE FORD REPRESENTATIVE WOULD THIS BE REPORTED TO FORD, HE STATED IT WOULD. I ASK COULD THIS HAPPEN AGAIN, HE SAID MOST LIKELY NOT. HE STATE THEY GET "LOTS OF ESCAPES WITH THIS PROBLEM AND THERE WILL PROBABLY BE A RECALL." THIS WAS ONE OF THE MOST SCARIOUS SITUATIONS I HAVE BEEN IN!!! THERE WOULD HAVE BEEN A MAJOR ACCIDENT IF THE CAR HAD STOPPED MINUTES LATER. DOES SOMEONE HAVE TO DIE FOR FORD TO ISSUE A RECALL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR

10/01/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG2BK******
Summary

AT HIGHWAY SPEED, ENGINE AND DRIVE TRAIN BECAME TOTALLY UNRESPONSIVE ON CONGESTED DALLAS FREEWAY. WRENCH LIGHT CAME ON, NO OTHER INDICATIONS. VEHICLE LOST ALL SPEED AND WAS FORCED TO CROSS TRAFFIC LANES WITH NO MOTIVE POWER TO SAFETY LANE VERY NEARLY CAUSING THREE DIFFERENT TRAFFIC ACCIDENTS WITH OTHER VEHICLES. TOTALLY LIMP. ONCE PARKED, SHUT OFF MOTOR AND RESTARTED. ENGINE STARTED AND DRIVE TRAIN ENGAGED AGAIN. WRENCH LIGHT NO LONGER APPEARED, NO OTHER INDICATING LAMPS OR ERRORS. RETURNED TO ROADWAY AND WITHIN 5 MINUTES SAME THING RECURRED. PULLED OVER, RESTARTED ENGINE, DRIVE TRAIN REENGAGED, RETURNED TO ROADWAY AND EXITED TO SIDE ROADS TO HOME. ONCE ON THE SIDE ROAD, SAME THING HAPPENED AGAIN IN FRONT OF A SEMI COMING UP FROM BEHIND AND NARROWLY ESCAPED GETTING HIT FROM BEHIND BEFORE PULLING OVER AGAIN. SAME ROUTINE OCCURRED 4 MORE TIMES BEFORE I COULD GET IT INTO THE DEALERSHIP. LAST OCCURRENCE IN ADDITION TO THE WRENCH LIGHT COMING ON AND OFF, THE ENGINE LIGHT CAME ON AND STAYED ON. VEHICLE CONDITION IS KNOWN, REPORTED MULTIPLE TIMES AND HAS BEEN INVESTIGATED BY THE NTHSB ALREADY WITHOUT A RECALL. THIS KNOWN CONDITION IS EXTREMELY DANGEROUS TO THE OPERATORS OF AFFECTED VEHICLES AND TO OTHER UNSUSPECTING MOTORIST AND THE GENERAL PUBLIC. PRESSURE NEEDS TO BE APPLIED TO FORD MOTOR COMPANY TO ADDRESS THIS MATTER AND NOTIFY AFFECTED OWNERS AND OPERATORS OF AFFECTED VEHICLES. TODAY THE VEHICLE IS AT THE DEALERSHIP AND WITH JUST A THOUSAND OR SO MILES OVER WARRANTY, DEALER SAYS IT IS NOT COVERED AND THE ESTIMATED $600 REPAIR IS MY ISSUE. *TR

10/01/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/30/2013
Crash: No
Fire: No
Summary

AFTER COMING TO A NEAR STOP, THE ENGINE BEGAN TO SURGE AND THE VEHICLE LURCHED 6 OR 7 TIMES. AFTER TOUCHING THE THROTTLE, THE ENGINE BECAME RESPONSIVE AGAIN. *TR

09/30/2013
Components: POWER TRAIN
Incident Date: 09/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG1BK******
Summary

AS I WAS TRAVELING ON INTERSTATE 10 @ 70 MPH OVER LAKE PONTCHARTRAIN NEAR NEW ORLEANS, MY 2011 FORD ESCAPE STALLED; I LOST ALL POWER. ACCELERATOR WAS UNRESPONSIVE. I MANAGED TO PULL OVER AND TURNED OFF THE ENGINE. I RESTARTED AND IT STARTED UP, RUNNING NORMALLY AGAIN FOR ABOUT 2 MILES, WHEN THE PROBLEM RECURRED. THE WRENCH SYMBOL APPEARED WITH THE STALL AND THEN DISAPPEARED ONCE I RESTARTED, THOUGH THE ENGINE LIGHT CAME ON AND REMAINED ON WHEN I RESTARTED. I ALSO NOTICED AT TIMES I HAD TO REALLY HOLD DOWN THE BRAKE TO PREVENT THE VEHICLE FROM SURGING FORWARD ON ITS OWN. THE PROBLEM KEPT OCCURRING EVERY FEW MILES, AND I REPEATED THE SAME PROCEDURE. I ELECTED TO KEEP ATTEMPTING TRAVEL; THE PROBLEM WAS INTERMITTENT AND I WAS IN AN UNSAVORY SECTION OF EASTERN NEW ORLEANS. SOMETIMES THE CAR WOULD GO 5 MILES, SOMETIMES 5 BLOCKS, SOMETIMES 5 FEET. I NERVOUSLY MANAGED TO GET HOME, AND AFTER RESEARCHING ONLINE I FOUND NUMEROUS COMPLAINTS FROM OTHERS WITH FORD ESCAPES, AS RECENTLY AS 2 DAYS AGO (SEP. 28, 2013), DETAILING THE EXACT SAME PROBLEM. SOME PEOPLE WHO HAD THESE IDENTICAL ISSUES RESOLVED SAID THE FORD SERVICE DEPARTMENTS CLAIMED IT WAS THE "THROTTLE BODY." I HAVE ONLY EVER TAKEN THIS VEHICLE FOR ALL SERVICE, ALWAYS ON TIME, TO THE FORD DEALER WHERE IT WAS PURCHASED IN MANDEVILLE, LA. APPARENTLY THIS "THROTTLE BODY" ISSUE IS COMMON AND CURRENTLY UNDER INVESTIGATION BY THE NHTSA. THESE VEHICLES SHOULD ALL IMMEDIATELY BE RECALLED. IT IS ONLY A MATTER OF TIME UNTIL A FATAL CRASH OCCURS BECAUSE OF THIS PROBLEM. THE AUTOMATIC SURGE PROBLEM IS ABSOLUTELY LETHAL. I'M GOING TO A FORD SERVICE CENTER IN THE MORNING, BUT AM PREPARED TO BE SERVED WITH THE $600-$1200 "THROTTLE BODY" REPAIR BILL. I FOUND THE FOLLOWING WEBSITE: HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/FORD_ESCAPE.HTM SEARCH "THROTTLE BODY" & YOU'LL FIND NUMEROUS COMPLAINTS ABOUT THIS VERY SAME ISSUE. *TR

09/29/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG4BK******
Summary

ENGINE SPEED BECAME UNSTEADY, RISING AND FALLING DESPITE STEADY, EVEN PRESSURE ON THROTTLE PEDAL. SOON AFTER, THE ENGINE WOULD DIE AFTER RETURNING TO IDLE FOLLOWING A STOP. NOT LONG AFTER THAT, UNSTEADY ENGINE SPEED BECAME MORE NOTICEABLE BOTH AT IDLE AND WHILE DRIVING. *TR

09/28/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG9BK******
Summary

I BOUGHT MY 2011 FORD ESCAPE BRAND NEW AND IT HAS ABOUT 40K MILES ON IT. I'VE NEVER HAD ANY ISSUES. IT'S BEEN A GREAT CAR WITH ALL OF MY TRAVELING AND I'VE ALWAYS TRUSTED THAT IT WOULD GET ME FROM POINT A TO POINT B SAFELY. UNTIL TODAY! I GOT AN OIL CHANGE AND CHECK-UP LAST WEEK, NO PROBLEMS. THIS MORNING, I WAS DRIVING ON A BUSY 4-LANE INTERSTATE WHEN MY CAR LOST ALL POWER AND STARTED SHAKING AND JERKING. I WAS GOING ABOUT 65-70 MPH WHEN IT STALLED AND QUICKLY DECELERATED AS CARS WERE SWERVING AROUND ME AND SPEEDING PAST. THE ENGINE WAS STILL RUNNING, THE CHECK ENGINE LIGHT POPPED ON, AND PRESSING THE GAS PEDAL DID NOTHING. IT WAS A MIRACLE THAT I WAS ABLE TO SAFELY MANEUVER OVER TO THE SHOULDER WITHOUT CAUSING AN ACCIDENT AND KILLING SOMEONE OR MYSELF. I WAS COMPLETELY CAUGHT OFF GUARD AND SPOOKED BY THE WHOLE THING. I RESTARTED MY CAR AND THE CHECK ENGINE LIGHT WAS OFF AND THE CAR SEEMED NORMAL. I GOT OFF AT THE NEXT EXIT TO AVOID PLAYING CAR ACCIDENT ROULETTE ON THE HIGHWAY. EVERYTHING WAS FINE FOR THE NEXT FEW MILES. THEN.. IT HAPPENED AGAIN! THIS TIME AS I WAS APPROACHING A BUSY INTERSECTION. SCARY, SCARY STUFF. IT WAS LIKE DRIVING A TICKING TIME BOMB! THIS TIME THE CHECK ENGINE LIGHT REMAINED ON AND IT TOOK ME TWICE TO GET MY ENGINE TO RESTART. I DROVE DIRECTLY TO THE NEAREST FORD DEALERSHIP. I WAS VERY CAUGHT OFF GUARD AS MY CAR HAD JUST BEEN SERVICED AND HAD ALWAYS BEEN RELIABLE IN THE PAST. FORD REPLACED THE THROTTLE BODY. AFTER A SIMPLE GOOGLE SEARCH, I DISCOVERED HOW COMMON THIS ISSUE HAS BEEN AND WAS SHOCKED. I CANNOT BELIEVE THAT THIS PART HASN'T BEEN RECALLED YET! I FIND IT TO BE EXTREMELY IRRESPONSIBLE OF FORD TO BE SO COMPLACENT WITH A KNOWN ISSUE WHEN PEOPLE'S LIVES ARE IN JEOPARDY. TURNING YOUR BACK ON A PROBLEM AND IGNORING IT IS NOT SATISFACTORY CUSTOMER SERVICE. THIS PART NEEDS TO BE RECALLED ASAP BEFORE SOMEONE IS HURT OR KILLED. *TR

09/27/2013
Components: POWER TRAIN
Incident Date: 09/27/2013
Crash: No
Fire: No
Summary

WRENCH LIGHT CAME ON WHILE MY WIFE WAS DRIVING HER 2011 ESCAPE IN TRAFFIC ON THE HIGHWAY AND THE CAR WENT INTO "LIMP MODE". IF YOU ARE NOT EXPECTING THE ISSUE (AND WHO WOULD BE) IT IS DIFFICULT TO MANEUVER A FAILING VEHICLE TO THE SHOULDER WHILE ON THE HIGHWAY. AFTER THE CAR WAS TURNED OFF AND RESTARTED THE ISSUE CLEARED. INVESTIGATING THIS AM I SEE THAT THERE ARE NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE WITH THE THROTTLE BODY. THE CAR HAS NOT BEEN TAKEN TO THE REPAIR SHOP TO CONFIRM THE PROBLEM YET. IF THIS IS THE SAME ISSUE AND FORD IS OBVIOUSLY AWARE, THEY SHOULD BE ASHAMED OF THEMSELVES. THIS IS A MAJOR SAFETY CONCERN. *TR

09/23/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG0BK******
Summary

WHILE DRIVING ON THE HIGHWAY, MY SUV JERKED SLIGHTLY AND THEN JUST DECELERATED, AND I COULD NOT MAINTAIN SPEED. I HAD TO CROSS OVER 3 LANES TO THE SIDE OF THE ROAD AND TURNED THE SUV OFF. THERE WAS NO WARNING, AND I HAD NOT APPLIED THE BREAK. I NOTICED THE WRENCH LIGHT CAME ON THE DASHBOARD. I WAITED A MINUTE AND TURNED THE SUV ON AGAIN. I WAS ABLE TO GET TO MY DESTINATION, HOWEVER, DURING THIS TRIP, THE SUV JERKED SLIGHTLY AGAIN, BUT THIS TIME THERE WAS A SLIGHT ACCELERATION. I WAS ABLE TO MAINTAIN A SAFE SPEED FOR THE REMAINDER OF THE TRIP, AS IT ONLY LASTED FOR A COUPLE SECONDS. I CONTACTED THE SERVICE DEPARTMENT OF THE DEALERSHIP WHERE I PURCHASED THE CAR AND WHERE I REGULARLY TAKE THE CAR FOR MAINTENANCE. THE SERVICEMAN KNEW EXACTLY WHAT THE PROBLEM WAS WHEN I DESCRIBED THE PROBLEMS I WAS HAVING. HE SUGGESTED I BRING THE CAR IN FOR SERVICE AS SOON AS POSSIBLE. THE CAR WAS TOWED TO THE DEALERSHIP, AND THEY REPLACED THE ELECTRONIC THROTTLE. I WAS TOLD IT WAS NOT COVERED UNDER WARRANTY, BUT SINCE I HAD AN EXTENDED WARRANTY, THEY WOULD ONLY CHARGE ME $100.00. WHEN I PICKED UP THE CAR, I ACTUALLY PAID $106.00, AND I WAS NEVER INFORMED THAT THIS WAS A RECALLED PART. I SHOULD NOT HAVE BEEN CHARGED ANYTHING, AS FORD WAS WELL AWARE THAT THIS PART WAS DEFECTIVE AND HAVE BEEN FOR MANY MONTHS NOW.

09/23/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE HESITATED TO ACCELERATE. IN ADDITION, THE VEHICLE SPORADICALLY FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE CONTACT REFERENCED NHTSA ACTION NUMBER: DP12006 (ENGINE) AND STATED THAT THE PARTS WERE NOT AVAILABLE TO COMPLETE THE REPAIR UNDER THE TECHNICAL SERVICE BULLETIN. THE APPROXIMATE FAILURE MILEAGE WAS 53,227. THE CONSUMER STATED THE VEHICLE WENT INTO LIMP MODE CAUSING THE VEHICLE TO ACCELERATE AT 5 MPH.

09/23/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG2BK******
Summary

I WAS DRIVING AT ABOUT 35MPH AND HALF WAY UP A SLIT HILL WHEN THE CHECK ENGINE AND WRENCH LIGHT CAME ON AND THE ENGINE LOST POWER. I QUICKLY PUT MY HAZARDS ON, STOPPED AND RESTARTED THE CAR. LUCKILY IT STARTED RIGHT UP AND I WAS ABLE TO MOVE BECAUSE I WAS ON THE DOWN SLOP OF THE HILL AND OTHER CARS COULD NOT SEE ME RIGHT AWAY.

09/23/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D76BK******
Summary

THE CAR STOPPED RESPONDING TO THE GAS PEDAL AS I WAS MERGING INTO TRAFFIC. I PULLED OVER, TURNED THE CAR OFF AND WAITED 15 MINUTES. I TURNED IT BACK ON, HAD THE SAME BEHAVIOR WHEN I TRIED PULLING OUT OF THE PARKING LOT. I HAD TO TOE THE VEHICLE TO THE DEALERSHIP. THE MECHANIC KNEW RIGHT AWAY WHAT THE ISSUE WAS, MENTIONING THAT IT WAS COMMON. THE DEALER REPLACED THE THROTTLE BODY AND CHARGED A $100 PREMIUM TO USE MY WARRANTY, DESPITE IT BEING A "KNOWN" ISSUE.

09/23/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG4BK******
Summary

WHILE DRIVING ON MY MORNING WORK COMMUTE I WAS STUNNED WHEN MY 2011 FORD ESCAPE JUST BECAME UNRESPONSIVE AND WAS COASTING ON A 5 LANE FREEWAY DOING 65 MPH. I REALLY DID NOT KNOW WHAT WAS GOING ON SINCE THE ONLY SIGNAL THAT COULD CLASSIFY A PROBLEM WAS THE LITTLE WRENCH LIGHT AT THE BOTTOM LEFT OF THE DASHBOARD THAT WAS ON. I DID NOT DO ANYTHING OUT OF THE ORDINARY, AND I DID NOT NOTICE ANYTHING OUT OF THE ORDINARY WITH THE RIDE. MY OBSERVATIONS - RPMS DROPPED BELOW 1,000, SPEED WAS COASTING BUT DROPPING SINCE THERE WAS NO ACCELERATION, ELECTRICAL WAS ON, STEERING WAS SLUGGISH LIKE SOMETHING WAS WRONG, AND A SMALL SHAKING OF THE VEHICLE OCCURRED. THE ONLY THING I COULD DO IS PUT MY BLINKER TO MOVE TO THE SHOULDER BUT MY FELLOW COMMUTERS DID NOT RESPECT THAT VERY WELL. SO I PROMOTED MY DESIRED TO GET OFF THE FREEWAY BY TURNING MY HAZARD EMERGENCY LIGHTS AND THAT'S WHEN THEY STARTED TO MOVE AWAY FROM ME TO GET TO THE SHOULDER. MY EXPERIENCE DID RATTLE ME SINCE I FELT HOPELESS IN A SENSE THAT I WANTED TO HIT THE BRAKE AND REMEMBERED THAT I WAS ON A FREEWAY WHICH WOULD BE REALLY BAD. AFTER PULLING OVER TO THE SHOULDER I DID MANAGE TO TURN THE VEHICLE OFF COMPLETELY PULL THE KEY OUT AND GIVE IT ABOUT A MINUTE. AFTER I STARTED IT UP AGAIN I FIGURED IT WAS A SINGLE OCCURRENCE, WHICH I WAS WRONG WHEN IT HAPPENED AGAIN ON THE WAY HOME BUT I WAS DOWN THE STREET FROM MY HOUSE.

09/23/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG4BK******
Summary

MY VEHICLE STALLED TWICE YESTERDAY WHILE GOING THOUGH BUSY INTERSECTIONS AND THE WRENCH LIGHT CAME ON. I WOULD PULL OVER AT A SUPER SLOW SPEED AND THEN TURN THE CAR OFF AND BACK ON. FINDING THIS RARE FOR A WELL MAINTAINED 2 YEAR OLD VEHICLE, I LOOKED UP "ESCAPE STALLING" ON GOOGLE AND FOUND A PLETHORA OF COMPLAINTS. I TOOK IT TO THE DEALER TODAY AND MENTIONED WHAT WAS HAPPENING WITH THE CAR AND WHAT I HAD SEEN ON THE INTERNET AND HE DIDN'T GIVE ANY CREDENCE TO IT. I AM STILL WAITING FOR A DIAGNOSIS AND HOPE THE PROBLEM CAN BE REPAIRED. LUCKILY THERE WAS NO ONE BEHIND ME EITHER TIME...BUT THIS COULD HAVE EASILY BEEN A VERY NASTY ACCIDENT BECAUSE THERE IS NO WARNING THAT THE CAR IS GOING TO STALL. NOTES: I PURCHASED THE VEHICLE IN NJ FEBRUARY 2011

09/22/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG0BK******
Summary

ENGINE BEGAN TO STALL INTERMITTENTLY AT DIFFERENT SPEEDS. RESTART VEHICLE AND IT WOULD RUN FINE UNTIL WITHOUT WARNING IT WOULD STALL AGAIN. THE WRENCH WOULD LIGHT UP ON DASHBOARD WHEN STALLING. TOOK VEHICLE TO FORD TO HAVE CHECKED OUT, WAS TOLD THROTTLE BODY NEEDED TO BE REPLACED. OF COURSE IT WAS OUT OF WARRANTY. THREE HUNDRED FORTY FIVE DOLLARS LATER IT SEEMED TO BE REPAIRED, THAT IS UNTIL TODAY 09/21/2013 IT STARTED TO HAVE THE SAME STALLING CONDITION. WILL BE TAKING IT BACK TO HAVE IT CHECKED OUT AGAIN ASAP BEFORE IT CAUSES AN ACCIDENT. THE VEHICLE NOW HAS 62,328 MILES ON IT. WE ALSO HAVE TROUBLE WITH THE CHECK ENGINE LIGHT COMING ON INTERMITTENTLY. THE OBD INDICATES THE O2 SENSORS ARE NOT HEATING UP PROPERLY. THIS SEEMS TO MOSTLY HAPPEN WHEN THE WEATHER IS COLD OR SOMETIMES WHEN IT RAINS. WEIRD ! THANK YOU SO MUCH FOR YOUR ASSISTANCE IN THIS MATTER. AUTOMAKERS NEED TO BE HELD RESPONSIBLE BY SOME ONE FOR SELLING UNRELIABLE AND DANGEROUS VEHICLES TO US AND THEN EXPECT US TO KEEP PAYING FOR THEIR MISTAKES! THANK YOU

09/21/2013
Components: POWER TRAIN
Incident Date: 09/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG3BK******
Summary

I WAS BACKING OUT OF A PARKING PLACE. THE ENGINE BEGAN TO CUT OUT. PRESSING ON THE ACCELERATOR HAD NO EFFECT. EVEN THOUGH THE ENGINE WAS STILL ON, THE CAR WOULD NOT MOVE FORWARD. I WAS ABLE TO GET BACK INTO THE PARKING SPACE AND TURNED THE CAR OFF. IN A FEW MINUTES, I TRIED TO START IT AGAIN AND IT STARTED RIGHT UP. I WAS VERY LOW ON GAS AT THE TIME SO I ASSUMED THAT WAS THE PROBLEM. I FILLED UP WITH GAS AND IT RAN OKAY FOR ANOTHER 5 DAYS. ON 9/18, I WAS DRIVING DOWN A 4-LANE STREET AND IT SUDDENLY BEGAN TO SLOW DOWN AND WOULD NOT RESPOND TO ACCELERATION. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. CUT IT OFF, RESTARTED IT AND WAS ABLE TO DRIVE BACK TO MY OFFICE PARKING LOT. I HAD THE CAR TOWED TO THE DEALERSHIP AND THEY REPLACED THE THROTTLE BODY WHICH MADE ALL THE DIFFERENCE IN THE WAY THE CAR DRIVES. I REALIZED THIS PROBLEM HAD BEEN AFFECTING THE PERFORMANCE OF THE CAR FOR AWHILE BEFORE IT FINALLY GOT BAD ENOUGH TO GET MY ATTENTION.

09/21/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG3BK******
Summary

WHILE DRIVING DOWN THE HIGHWAY MY VEHICLE WENT STRAIGHT TO LIMP MODE WITH NO WARNING AT ALL. I HAD TO PULL TO THE SIDE OF THE HIGHWAY WHILE TRAFFIC WAS STOPPING BEHIND ME AND TRYING TO PASS ME. A WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON AND I COULD NOT THROTTLE MY VEHICLE AT ALL. I CUT THE IGNITION OFF, LET IT SIT A MINUTE AND CRANKED IT AGAIN. THE PROBLEM WENT AWAY. THIS HAS HAPPENED NUMEROUS TIMES THE LAST 2 DAYS. IT HAS HAPPENED WHILE TRYING TO GO THROUGH INTERSECTIONS AND WHILE TURNING ACROSS TRAFFIC. THE DIAGNOSTICS AT ADVANCED AUTO SHOWS THROTTLE BODY STUCK OPEN. THIS IS A VERY DANGEROUS SITUATION THAT SEEMS TO BE HAPPENING TO A LOT OF THESE VEHICLES.

09/20/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG3BK******
Summary

MY DAUGHTER WAS ENTERING AN INTERSECTION PREPARING TO TURN LEFT. WHEN SHE GOT ENOUGH OF A CLEARING BETWEEN VEHICLES TO TURN SHE WENT TO ACCELERATE TO GO THRU WITH THE LEFT TURN AND SHE HAD NO GAS TO GO. THE PEDDLE HIT THE FLOOR AND THE CAR DIED. SHE WAS ABLE TO COAST THRU THE LIGHT WITH OUT BEING HIT. BUT AFTER THAT THE CAR HAD TO BE TOWED HOME. WE HAD TO REPLACE THE THROTTLE BODY ON THE VEHICLE. SHE WAS VERY LUCKY NOT TO BE IN A SERIOUS CRASH BECAUSE OF THIS PART GOING BAD! *TR

09/20/2013
Components: AIR BAGS,STRUCTURE
Incident Date: 09/01/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9EG2BK******
Summary

I WAS T-BONED WHILE MAKING A RIGHT HAND TURN IN THE DRIVER'S DOOR. I WAS DRIVING THE CAR. THE DAMAGE RESULTED IN $15,500 + RESULTING IN A TOTAL LOSS. I WENT TO THE ER SUFFERING FROM HEAD TRAUMA. I SUSTAINED A SIGNIFICANT CONCUSSION, WAS OUT OF WORK FOR 1 WEEK. MY AIR BAGS NEVER WENT OFF. *TR

09/18/2013
Components: ENGINE
Incident Date: 09/17/2013
Crash: No
Fire: No
Summary

THIS FOLLOWING INCIDENT HAPPENED BOTH YESTERDAY AND TODAY. DRIVING AROUND 20 MPH AND SERVICE LIGHT CAME ON IMMEDIATELY DUMPING ME IN "LIMP MODE". TOOK THE VEHICLE TO BOTH AUTOZONE AND ANOTHER PRIVATE REPAIR SHOP WITH BETTER DIAGNOSTICS, NEITHER COULD PICK UP A DEFECT CODE. RESEARCH ON FORD ESCAPES TODAY, SHOWS THAT THIS COULD BE A PROBLEM. I DO NOT WANT THE VEHICLE TO GO INTO LIMP MODE WHILE DRIVING DOWN THE ROAD. HOPING THE NHTSA RECALLS THE ESCAPES TO RESOLVE THIS ISSUE. *JB

09/16/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG7BK******
Summary

TRAVELING IN A HIGHWAY, CAR SUDDENLY DECELERATES AND ENGINE SLOWS TO ABOUT 800 RPM. THE CAR ENGINE DOES NOT SHUT OFF BUT PRESSING ON ACCELERATOR HAS NO EFFECT ON ENGINE SPEED AND THE CAR WILL NOT MOVE FORWARD. PUTTING IT IN PARK OR NEUTRAL HAS NO EFFECT EITHER. I WAS ABLE TO TURN THE ENGINE OFF USING IGNITION SWITCH AND WHEN I TURNED IT BACK ON THE THROTTLE OPERATED NORMALLY. FROM THE FIRST TIME THE INCIDENT HAS OCCURRED IT HAS REPEATED ITSELF EVERY FEW DAYS WITH REPEATS GETTING MORE OFTEN. I WAS OUT OF STATE WHEN IT OCCURRED SO HAD TO RETURN HOME TO GET CAR REPAIRED. WAITING ON APPOINTMENT NOW. *TR

09/16/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 03/17/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE JERKED AND THEN ACCELERATED RAPIDLY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER A FEW MONTHS LATER BECAUSE THE TRANSMISSIONS WARNING LIGHT HAD ILLUMINATED. THE DEALER STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,000. THE VIN WAS UNAVAILABLE.

09/13/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 12/31/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG4BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE DEALER REPLACED THE THROTTLE BODY WHICH CORRECTED THE FAILURE. THE AIR CONDITIONING SYSTEM RECENTLY FAILED AND WOULD BLOW HOT AIR. THE DEALER INSPECTED THE VEHICLE AND WAS UNABLE TO LOCATE THE CAUSE OF FAILURE. THE AIR CONDITIONING SYSTEM WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 30,000.

09/13/2013
Components: ENGINE
Incident Date: 04/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG1BK******
Summary

ON SEVERAL OCCASIONS MY ENGINE HAS STALLED. EACH TIME IT HAPPENED I WAS AT A STOP AND WHEN I STARTED TO GO THROUGH THE INTERSECTIONS THE ENGINE STALLED. IT WOULD START AGAIN BUT THE STALL PUT ME IN VERY DANGEROUS SITUATIONS. *TR

09/12/2013
Components: POWER TRAIN
Incident Date: 09/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG2BK******
Summary

FIRST TIME, DRIVING VEHICLE NO FASTER THAN 40MPH WHEN IT SUDDENLY STOPS WORKING, WRENCH LIGHT ON DASH APPEARS. NO POWER TO VEHICLE. COAST TO PULL OVER, RESTART VEHICLE. HAPPENED ON FREEWAY TWO DAYS LATER. DRIVING ABOUT 65MPH, CAR STOPS WORKING, ALL POWER LOST. WRENCH LIGHT APPEARS. COAST TO PULL OVER, RESTART VEHICLE. NO CODES APPEAR TO BE LISTED IN VEHICLE "BRAIN" THAT FORD WAS ABLE TO RETRIEVE. DEALER UNABLE TO REPLICATE ISSUE. HAVE SEEN MANY OTHERS HAVING VERY SAME ISSUE. FORD UNABLE TO FIX. *TR

09/12/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG7BK******
Summary

WHILE DRIVING IN THE LEFT HAND LANE ON A BUSY, BUSY DALLAS HIGHWAY AT 60+ MPH, THE ENGINE FAILED. I MANAGED TO PULL OVER -- ACROSS 3 LANES OF ONCOMING TRAFFIC -- WITHOUT GETTING HIT FROM BEHIND, WHILE BEING HONKED AT ALONG THE WAY, AND MANAGED TO PULL OVER ON A SMALL SHOULDER. I TURNED THE CAR OFF AND RESTARTED IT. THE NEXT TWO WEEKS, IT DID THE SAME THING A FEW MORE TIMES, BUT I WAS DRIVING IN THE FAR RIGHT LANE SO IT WAS LESS PRECARIOUS. I TOOK IT INTO THE DEALERSHIP, WHERE THEY DIAGNOSED A THROTTLE BODY FAILURE. MY VEHICLE HAS 46,000 MILES ONLY ON IT. MY UNDERSTANDING IS THAT THIS IS AN ONGOING PROBLEM WITH FORDS BUT THEY WILL NOT RECALL AND FIX THE PROBLEM. SOMEONE IS GOING TO BE KILLED. *TR

09/11/2013
Components: POWER TRAIN
Incident Date: 09/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D71BK******
Summary

WHILE DRIVING ON THE INTERSTATE TO WORK, MY 2011 FORD JUST STOPPED ON ME WITHOUT ANY WARNING. THANK GOD I WAS IN THE RIGHT LANE, BECAUSE I WAS ABLE TO MANEUVER MY WAY INTO THE EMERGENCY LANE, AND OUT OF DANGER. HAD I BEEN IN A MIDDLE LANE, I PROBABLY WOULDN'T BE MAKING A COMPLAINT RIGHT NOW. IT WAS REALLY A SCARY FEELING. AFTER GETTING MY COMPOSURE BACK, I NOTICED THAT THE THROTTLE CONTROL/POWERTRAIN LIGHT WAS ON, AND WHEN I STARTED THE CAR BACK UP, THE LIGHT WENT OFF. *TR

09/10/2013
Components: POWER TRAIN
Incident Date: 09/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG5BK******
Summary

DRIVING ALONG AND CAR QUIT RUNNING, NO GAS, NO POWER. HAD TO PULL OVER, WAITED 5 MIN AND STARTED ENGINE AND WAS ABLE TO GET HOME SAFELY. CAR RAN ROUGH FOR A WHILE AFTERWARD. THE THROTTLE BODY WAS DEFECTIVE AND NOT COVERED UNDER THE EXTENDED WARRANTY. *TR

09/09/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 08/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG7BK******
Summary

WHILE DRIVING AT 45 MPH, ENGINE CUT OUT BUT REMAINED IDLING WITH NO POWER. PULLED TO SIDE OF ROAD, SHUT CAR OFF THEN RESTARTED WHILE IN "PARK" GEAR POSITION. TRAVELED 1500 MILES WITHOUT INCIDENT, THEN ENGINE LOST POWER ON 08/12/2013 WHILE TRAVELING 70 MPH ON FREEWAY. PULLED TO SIDE OF FREEWAY AND RESTARTED CAR WHILE IN "PARK." CAR RAN FINE FOR ANOTHER 1500 MILES, THEN ON 09/06/2013 BEGAN LOSING POWER SEVERAL TIMES WHILE GOING 30 MPH (ODOMETER WAS AT 28,944). LIMPED HOME AND CALLED LINCOLN/FORD DEALERSHIP AND ARRANGED FOR TOW. CAR IS PRESENTLY AT DEALERSHIP WAITING FOR WARRANTY REPAIR; "THROTTLE BODY ASSEMBLY" ON ORDER. THERE WAS NO RECALL NOTICE SENT TO ME REGARDING THIS FORD ESCAPE ENGINE FAULT. THE FREEWAY LOSS OF POWER INCIDENT PUT FAMILY IN EXTREME DANGER WHILE ATTEMPTING TO GET TO SIDE OF ROAD. *TR

09/09/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG7BK******
Summary

VEHICLE LOST POWER. WOULD ONLY IDLE. WRENCH LIGHT ILLUMINATED. HAD TO SHUT VEHICLE OFF AND RESTART. *TR

09/08/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D77BK******
Summary

TRAVELING AT 40MPH YIELDING ONTO AN ENTRANCE RAMP AND THE CAR JUST DIES WITH NO WARNING. STOP THE CAR AND IT STARTED BACK UP. DROVE IT FOR ANOTHER DAY WITH NO PROBLEMS AND TWO DAYS LATER IT DIED AGAING TRYING TO ACCELERATE. IT HAS SINCE REPEATED THIS 4 TIMES.

09/07/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D7XBK******
Summary

I WAS DRIVING TO WORK IN THE MORNING AND MY ESCAPE STALLED WHILE GOING THROUGH A FOUR WAY INTERSECTION. I THOUGHT THAT THIS MAY HAVE BEEN AN ISOLATED INCIDENT SO I CONTINUED DRIVING. I THEN NOTICED WHILE I WAS IN TRAFFIC THAT THE ENGINE WOULD SHUTTER AND NOT IDLE NORMALLY. IT STALLED AGAIN THE NEXT DAY. I TOOK IT TO THE FORD DEALERSHIP IN THE CITY WHERE I LIVE WITH THE CHECK ENGINE LIGHT ON, THEY TESTED IT AND THEN THE LIGHT RESET ITSELF?? THEY TOOK IT ON A TEST DRIVE AND NOTHING HAPPENED WITH THEM WHILE THEY WERE DRIVING SO THEY SAID THAT THERE WAS NOTHING THAT THEY COULD DO. MY CAR IS SHUTTING OFF WHILE I AM IN TRAFIC AND DRIVING, THIS IS A SERIOUS SAFETY ISSUE. I HAVE BEEN BLESSED THAT THE BRAKES WORK ON THE CARS THAT DRIVE AROUND ME OR ELSE I WOULD HAVE BEEN IN A SERIOUS ACCIDENT ON MORE THAN ONE OCCASION THIS WEEK!!! PLEASE RECALL THESE CARS AND GET THEM FIXED BEFORE SOMEONE DIES!!!!

09/06/2013
Components: POWER TRAIN
Incident Date: 08/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG1BK******
Summary

MY WIFE AND I WERE TRAVELLING ON AN INTERSTATE HIGHWAY APPROXIMATELY 3 HOURS FROM OUR HOME. WITH NO NOTICE, OUR VEHICLE LOST POWER AND A DASHBOARD LIGHT ILLUMINATED WHICH WAS THE POWERTRAIN FAULT DETECTION WARNING LIGHT. I PULLED THE VEHICLE OVER TO THE SIDE OF THE INTERSTATE AND TURNED THE ENGINE OFF. THE VEHICLE RE-STARTED WITH NO WARNING DETECTION LIGHT AND THE VEHICLE RUNNING PROPERLY. AFTER ABOUT 50 MILES OF ADDITIONAL DRIVING, THE VEHICLE REPEATED THE SAME ISSUE. AFTER PULLING THE VEHICLE OVER TO THE EMERGENCY LANE OF THE INTERSTATE AND SHUTTING THE ENGINE OFF, THE ENGINE RE-STARTED AGAIN WITH NO LIGHT ILLUMINATED EXCEPT A SERVICE ENGINE LIGHT. I DROVE IT TO THE NEAREST EXIT AND FORTUNATELY FOUND A FORD DEALER. THE DEALER REPLACED THE THROTTLE BODY OF MY VEHICLE AND TOLD ME THE THROTTLE WAS STICKING OPEN AND THIS WAS CAUSING THE VEHICLE'S COMPUTER TO SHUT DOWN THE POWER. WHEN TRAVELLING ON AN INTERSTATE, I FOUND THIS PROBLEM TO BE VERY DANGEROUS. FORTUNATELY, I DID NOT HAVE AN ACCIDENT DUE TO THIS PROBLEM.

09/06/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG2BK******
Summary

TL* THE CONTACT LEASED A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING. THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. IT WAS DETERMINED THE VEHICLE NEEDED A NEW THROTTLE BODY. THE FAILURE AND CURRENT MILEAGE WAS 40,000. UPDATED 10/17/13*LJ THE CONSUMER HAS SINCE RETURNED THE LEASED VEHICLE.

09/06/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG9BK******
Summary

THE CAR WENT INTO LIMP MODE WHILE DRIVING... GAS PEDAL WOULD NOT DO ANYTHING UNTIL I PULLED OVER AND RESTARTED. WRENCH LIGHT AND CHECK ENGINE COME ON, BUT GO OFF AFTER CAR IS RESTARTED. TOOK TO DEALER TODAY AFTER ABOUT 6 OCCURRENCES IN THE PAST MONTH. IT SEEMS TO BE HAPPENING MORE FREQUENTLY.

09/06/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EGXBK******
Summary

PULLING ONTO A EXIT RAMP, LOST THROTTLE RESPONSE, RPMS WERE ERRATIC 1000. WAS ABLE TO OFF TO THE SIDE, TURNED ENGINE OFF, WAITED A FEW MINUTES, RESTARTED. DROVE ANOTHER 2 OR SO MILES, SAME ISSUE, BUT NOW WITH ENGINE LIGHT ON AND WRENCH LIGHT ON. AFTER ANOTHER WAIT AND RESTART, SAME RESULT. THREE FAILURES IN 7 MILES. UPON ARRIVING HOME, I USED MY OBD CODE READER TO PULL A "P2112) FAULT CODE. I PURCHASED AND REPLACED THE THROTTLE PLATE CONTROLLER,($350.00) THAT EVENING FROM MY LOCAL FORD DEALER. SO FAR, A WEEK LATER (KNOCK ON WOOD), HAVE NOT HAD ANOTHER OCCURRENCE. BTW THE REPLACEMENT FORD PART IS A DIFFERENT UPDATED PART.

09/06/2013
Components: ELECTRICAL SYSTEM
Incident Date: 05/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG4BK******
Summary

MY 2011 FORD ESCAPE STALLS AT HIGHWAY SPEED. THIS IS A KNOWN ISSUE TO FORD, AND THE PART WAS ON BACK ORDER BECAUSE OF ALL OF THE OTHER DEFECTIVE ESCAPES. ALTHOUGH THE PART WAS SAID TO HAVE BEEN REPLACED, THE STALLING HAS CONTINUED. MY FORD DEALER REFUSES TO DO FURTHER REPAIRS, EVEN THOUGH THE TRUCK IS VERY DANGEROUS TO DRIVE. THE PROBLEM IS WITH THE THROTTLE BODY FOR THIS MODEL. HERE IS A VIDEO THAT SOMEONE ELSE POSTED ON YOUTUBE HTTP://WWW.YOUTUBE.COM/WATCH?V=1RVGHYXVGU4

09/05/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 09/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG7BK******
Summary

UPON ENTERING A BUSY HIGHWAY OFF OF MY NEIGHBORHOOD THE VEHICLE LOST ACCELERATION POWER AND WENT INTO A COMPLETE SLOW CRAWL AS IF COASTING, ALMOST CAUSING ME TO GET REAR ENDED BY 60 MPH APPROACHING TRAFFIC. FORTUNATELY, I WAS ABLE TO BARLEY COAST TO THE SHOULDER BEFORE ANYONE COULD HIT ME. I TURNED OFF THE VEHICLE UNTIL MY HUSBAND ARRIVED TO BAIL ME OUT. HE THEN WAS ABLE TO RESTART THE VEHICLE AND MANAGED TO DRIVE IT TO THE NEAREST FORD DEALERSHIP AND LEFT IT THERE OVERNIGHT. UPON DIAGNOSING THE VEHICLE WITH A DTC OF P2111, THEY INFORMED US THAT THEY ORDERED A REPLACEMENT THROTTLE BODY WHICH WOULD TAKE APPROXIMATELY 3-4 WEEKS TO OBTAIN SINCE THEY'RE ON BACK ORDER, LEAVING US WITHOUT A RELIABLE VEHICLE TILL THE REPAIR CAN BE COMPLETED. *JB

09/04/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG0BK******
Summary

APPROACHING A TRAFFIC LIGHT, ENGINE SPEED DROPPED TO 1000 RPM, WOULD NOT RESPOND TO THROTTLE. PULLED INTO A PARKING LOT AND STILL COULD NOT INCREASE SPEED ON ENGINE. WRENCH DISPLAYED ON INSTRUMENT CLUSTER. TURNED ENGINE OFF, AFTER 5-10 MINUTES STARTED ENGINE, THE WRENCH WAS NO LONGER DISPLAYED ON INSTRUMENT PANEL. DROVE HOME, ABOUT 20 MILES, WITH NO FURTHER PROBLEMS. *JB

09/04/2013
Components: POWER TRAIN
Incident Date: 09/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG5BK******
Summary

I WAS DRIVING ON THE INTERSTATE AT 65 MPH WHEN MY 2011 FORD ESCAPE BEGAN TO DECELERATE RAPIDLY. I TRIED GIVING IT GAS BUT EVEN WITH THE GAS PETAL PUSHED DOWN ALL THE WAY IT STILL WOULDN'T ACCELERATE AT ALL. I HAD TO PULL OVER IN THE EMERGENCY LANE SO I WASN'T HIT BY THE CAR BEHIND ME. WHEN I CAME TO A STOP THE VEHICLE WAS SHAKING AND I NOTICED THAT A FLASHING WRENCH LIGHT WAS DISPLAYED. I TURNED THE VEHICLE OFF FOR A MINUTE AND THEN RESTARTED IT WITH NO PROBLEMS. I CALLED THE DEALERSHIP BECAUSE IT'S STILL UNDER WARRANTY AND THEY TOLD ME TO BRING IT IN AND THEY WOULD TAKE A LOOK AT IT. *JB

09/03/2013
Components: POWER TRAIN,ENGINE
Incident Date: 09/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG3BK******
Summary

I WAS DRIVING 35-40 MPH WHEN ALL OF THE SUDDEN MY CAR STARTED TO SLOW DOWN. I DID NOT KNOW WHAT WAS HAPPENING AT THE TIME AND I KEPT PRESSING THE GAS PEDAL BUT THE CAR CONTINUED TO SLOW. BEFORE THE CAR STOPPED, I PULLED OVER TO THE SIDE OF THE ROAD, PLACED THE CAR IN PARK, TURNED IT OFF, AND OPENED MY CAR DOOR. THEN I TURNED MY CAR ON AGAIN AND WAS ABLE TO DRIVE TO THE PLACE I WAS GOING IN ABOUT 7 MIN. I STAYED AT THAT PLACE FOR AROUND 30 MIN AND THEN GOT IN MY CAR AGAIN WHERE 2 MIN AFTER I STARTED DRIVING, THE CAR STALLED AGAIN. I PULLED OVER, TURNED THE CAR OFF, AND OPENED THE DRIVER'S DOOR. THEN I TURNED THE CAR BACK ON AND PRECEDED TO DRIVE HOME (ABOUT A TEN MINUTE CAR RIDE).

09/03/2013
Components: POWER TRAIN,ENGINE
Incident Date: 08/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG4BK******
Summary

WHILE DRIVING ON HIGHWAY AT 60 MPH 8/16/2013, MY ENGINE SHUT OFF. I PULLED TO SIDE OF ROAD. THE "WRENCH" LIGHT ON DASH WAS ON. I CALLED FORD BLOOMINGTON, THEY GAVE ME ROADSIDE ASSIST # AND HAD ME CALL THEM TO SEND A TOW TRUCK TO BRING ME AND MY VEHICLE TO FORD FOR CHECK UP. IT WAS READY LATER THAT DAY, WAS TOLD THAT THEY REPROGRAMMED PCM AND UPDATED CALIBRATION, THEY CHANGED AIR FILTER AND TOLD ME I WAS "GOOD TO GO" I PAID $35.00 FOR THAT. THE VERY NEXT FRIDAY, I WAS DRIVING HOME (AT 60 MPH) AND THE ENGINE DIED AGAIN AND I PULLED TO SIDE OF ROAD. LUCKILY THE ENGINE DID RESTART AND I WAS ABLE TO MAKE IT HOME. SATURDAY, I TOOK MY SUV TO FORD BLOOMINGTON, ENGINE SPUTTERED ON THE WAY THERE. FORD CALLED RENTAL CAR FOR ME( WITHOUT ME ASKING) AND AGAIN LOOKED AT THE ENGINE, WAS TOLD ON MONDAY THAT THE THROTTLE BODY WAS BAD, NEEDED REPLACED. THEY HAD THE PART, BUT IT WAS THEIR LAST ONE AND THAT THE PART WAS ON BACKORDER UNTIL OCTOBER. I HAD PART REPLACED AS IT WAS NOT COVERED UNDER WARRANTY, FOR $500.00. ALSO I HAVE A $110.00 BILL FROM ENTERPRISE RENTALS. *JB

09/03/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG3BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE INDEPENDENTLY ENGAGED INTO LIMP MODE AND DECELERATED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 59,286.

09/03/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 09/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG6BK******
Summary

ON 08/30/2013, MY WIFE AND I DROVE OUR 2011 FORD ESCAPE WHICH HAS THE MILEAGE OF 38000 BACK HOME FROM A STATE PARK. WHEN WE WERE ATTEMPTING ACCELERATE THE VEHICLE AFTER A RIGHT TURN FROM A STOP LIGHT, THE GAS PEDAL SUDDENLY STOP WORKING PROPERLY AND WOULD NOT ACCELERATE, THE WRENCH LIGHT WAS ON. WE STOPPED THE CAR AND RESTARTED, IT WORKED FINE. WITHOUT THINKING MUCH ABOUT IT, WE DROVE ON I-10 HIGHWAY AND LUCKILY WE GET HOME SAFE. BUT IT HAPPENED AGAIN ON 09/01/2013 AND 09/02/2013, RESPECTIVELY. THIS IS DEFINITELY A SAFETY ISSUES WHICH FORD COMPANY SHOULD RESOLVE AND I CAN'T BELIEVED I DROVE IT ON HIGHWAY WITH SUCH HIDDEN DANGER!!!

09/03/2013
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 08/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG1BK******
Summary

CAR SLOWING DOWN TO A STOP AND THE CUTS OFF IN THE MIDDLE OF DRIVING AROUND 3/4 HAD TO PUT FOOT ON BRAKE AND GAS AT SAME TIME. *JB

09/03/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/02/2013
Crash: No
Fire: No
Summary

AT 55 MPH OUR 2011 FORD ESCAPE LOST ALL POWER WITH NO WARNING AT ALL. HAD TO PUSH IT OUT OF THE MIDDLE OF THE HIGHWAY. THROTTLE CONTROL/POWERTRAIN LIGHT CAME ON. TURNED IGNITION COMPLETELY OFF AND RESTARTED THE ENGINE, LIGHT WENT OUT AND RAN FINE. GOING IN FOR SERVICE ASAP. *JB

09/03/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 07/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG3BK******
Summary

DRIVING AT HIGHWAY SPEED, LOST ALL POWER, DRIVE TRAIN WARNING LIGHT CAME ON, ENGINE LIGHT CAME ON. HAD TO COAST ACROSS LANES OF TRAFFIC TO EMERGENCY LANE AND SHUT OFF CAR. TURNED BACK ON AND CAR WORKED NORMALLY, NO WARNING LIGHTS. TRAVELED SEVERAL MILES AND HAPPENED AGAIN. FORD DEALER SAID IT SOUNDED LIKE IT WAS THE THROTTLE ACTUATOR, THEY HAVE SEEN THIS BEFORE AND IT WOULD COST ME $400 TO REPAIR. FORD HAS A DESIGN PROBLEM WITH THIS PART AND REFUSES TO FIX IT. I DO NOT WANT TO HAVE TO KEEP REPLACING $400 THROTTLE ACTUATORS EVERY 30,000 MILES. THE CODE WAS P2111. THIS NEEDS TO BE DONE BEFORE AN ACCIDENT HAPPENS.*JB

09/02/2013
Components: POWER TRAIN
Incident Date: 10/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

I WAS MAKING A LEFT OFF OF A BRIDGE AND IT JUST STOPPED GOING FORWARD AND THE THROTTLE WOULDN'T GO. I COULD PUSH GAS PEDAL ALL THE WAY DOWN AND NOTHING CHANGED I SHUT IT OFF AND IT WAS FINE FOR A COUPLE DAYS THEN SAME THING. SOMETIMES IT GOES A WEEK OR MORE WITH OUT ANY PROBLEM. *JS

08/31/2013
Components: POWER TRAIN
Incident Date: 08/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG9BK******
Summary

OPERATOR WAS TRAVELING ON 4 LANE HIGHWAY USING THE FAR LEFT LANE. VEHICLE SUDDENLY AND WITHOUT WARNING LOST ALL POWER AND WOULD NOT RESPOND TO ACCELERATOR PEDAL. OPERATOR HAD TO PULL OVER TO FAR LEFT WITH TRAFFIC BEHIND NEARLY CRASHING INTO VEHICLE. "WRENCH" SYMBOL APPEARED BRIEFLY ON DASH DISPLAY. OPERATOR TURNED VEHICLE IGNITION OFF AND THEN ON. VEHICLE RAN NORMALLY FOR 10 OR SO MILES, THEN WENT INTO FAULT CONDITION AGAIN WHILE TRAVELING OVER 40 MPH. VEHICLE WAS RETURNED TO DEALERSHIP FOR SERVICE AND DIAGNOSED WITH FAULTY THROTTLE BODY. REPAIRED AT OWNERS EXPENSE FOR $514.00. FORD CUSTOMER SERVICE WOULD NOT REPAIR VEHICLE OR OFFER ANY ASSISTANCE UNDER POWERTRAIN WARRANTY CLAIMING THAT THIS CONDITION WAS NOT COVERED. THIS IS CLEARLY A SAFETY ISSUE THAT HAS RESULTED IN NUMEROUS COMPLAINTS BY OWNERS OF FORD ESCAPE VEHICLES, AS WELL AS SEVERAL REPORTED ACCIDENTS TO INCLUDE PERSONAL INJURY. FORD IS AND HAS BEEN AWARE OF THIS FAULTY PART AND HAS DONE NOTHING TO CORRECT IT OR RESPOND TO IT'S CUSTOMERS COMPLAINTS. NHTSA SHOULD FORCE AN IMMEDIATE RECALL BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED DUE TO THIS DEFECTIVE PART. *JS

08/30/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DGXBK******
Summary

I WAS TRAVELING ON INTERSTATE AT 65-70 MPH, WHEN MY ESCAPE'S RPM'S ALL OF A SUDDEN DROPPED TO 1 AND WOULD NOT REACT TO THE GAS PEDAL, LUCKILY I WAS IN THE SLOW LANE AND MANAGED TO COAST OFF THE INTERSTATE. THERE WAS AN 18-WHEELER BEHIND ME AND I STARTED TO PANIC AT THE SPEED HE WAS GAINING ON ME. I FINALLY MANAGED TO GET MY HAZARDS ON TO NOTIFY HIM THAT I WAS HAVING ISSUES. IF I HAD NOT HAVE BEEN IN THE SLOW LANE I WOULD NOT HAVE BEEN ABLE TO GET OFF THE INTERSTATE BEFORE THE CAR STOPPED COMPLETELY. THIS IS VERY DANGEROUS, IF I HAD BEEN IN THE FAR LEFT LANE OR THE MIDDLE LANES THE CAR COULD HAVE STOPPED IN THE MIDDLE OF THE INTERSTATE. I TOOK THE VEHICLE TO THE FORD STORE AND THEY INFORMED ME THAT IT WAS THE THROTTLE BODY. I THEN GOOGLED THE PROBLEM AND FOUND OUT THAT THIS IS A REAL ISSUE WITH A LARGE MAJORITY OF THE VEHICLES NOT JUST A LIMITED FAULTY PART. I DON'T UNDERSTAND HOW FORD CANNOT SEE THAT THIS IS A SAFETY ISSUE IF SOMEONE GOES TO MAKE A LEFT TURN AND THIS HAPPENS ANOTHER CAR COULD CRASH INTO THEM. ANYTIME YOUR CAR DOES NOT REACT PROPERLY IT BECOMES A SAFETY ISSUE. WHEN AN 18-WHEELER IS BEHIND A VEHICLE THAT RESPONDS THE WAY MINE DID TODAY IT IS A SAFETY ISSUE. AS YOU KNOW A FULLY LOADED TRACTOR TRAILER CANNOT STOP AS EASILY AS A PASSENGER VEHICLE AND IF THE VEHICLE IN FRONT OF THEM ALL OF A SUDDEN LOOSES POWER AND CANNOT GET OUT OF THEIR WAY THERE IS GOING TO BE AN ACCIDENT. ONCE I GOT STOPPED MY CAR DID RESTART BUT GETTING TO THAT POINT WAS VERY SCARY.

08/30/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG2BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE ELECTRONIC THROTTLE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

08/29/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG8BK******
Summary

I WAS DRIVING HOME FROM WORK ON A STREET WHERE THE SPEED LIMIT IS 50MPH AND WHEN I WENT TO SLOW DOWN I LOST POWER, ENGINE SEEMED TO DO NOTHING AT ALL WHEN GAS PEDAL WAS PUSHED. THE CAR ALSO BEGAN TO SHAKE AS IF I WERE SITING IN THE CAB OF A SEMI. I PULLED OFF TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF. AFTER A COUPLE OF SECONDS I STARTED THE CAR BACK-UP, IT DID NOT START IMMEDIATELY IT MADE A WEIRD SOUND BUT THEN DID START AND NO LONGER HAD THE SHAKING. I CONTINUED HOME THE 6-7 MILES I HAD LEFT WITH NO OTHER INCIDENT. I I HAD NOT BEEN SLOWING DOWN FOR A RED LIGHT, THERE MAY HAVE BEEN AN ACCIDENT DUE TO IT HAPPENED ON A BUSY ROAD IN RUSH HOUR. THIS ISSUE SEEMS TO BE A MASSIVE PROBLEM AND IT NEEDS TO BE RECALLED BEFORE PEOPLE ARE HURT OR KILLED, NOT AFTER THE FACT.

08/29/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G4BKA******
Summary

8/29/13 - SAN FRANCISCO, CA I WAS DRIVING DOWN CALIFORNIA STREET AND MY GAS PEDAL FAILED AT PARK PRESIDIO. I GLIDED THROUGH THE INTERSECTION AND PULLED OVER. I SHUT THE ENGINE OFF AND MADE A FEW PHONE CALLS FOR ASSISTANCE. WHEN I TURNED THE ENGINE BACK ON, THE CAR WAS RUNNING FINE.

08/29/2013
Components: POWER TRAIN
Incident Date: 08/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG2BK******
Summary

STALLING AND SURGING WITHOUT WARNING WHILE I WAS IN HEAVY TRAFFIC. WARNING LIGHT CAME ON LOOKED LIKE A WRENCH. THIS HAPPENED THREE TIMES WAS ABLE TO GET INTO PARKING LOT AND HAD CAR TOWED TO FORD DEALER FOR REPAIR. DEALER INDICATED WAS THROTTLE AUTO BODY PROBLEM AND PARTS WILL NOT BE IN FOR 10 DAYS DUE TO A NATIONAL BACK ORDER ON THE SAME PART (S). I HAVE TAKEN GREAT CARE OF THIS CAR AND WAS LIVID IT COULD HAVE SUCH A SERIOUS PROBLEM AT AGE 2 AND 65,000 MILES, OBVIOUS WIDE SPREAD PROBLEM WITH SAME MAKE/MODEL THROUGHOUT THE NATION DUE TO NATIONAL BACK ORDER. MY COMPLAINT IS THE DANGEROUS POSITION THE STALLING PUT ME IN DURING HEAVY TRAFFIC, DUE TO NATIONAL BACK ORDER I MUST RENT CAR TO GET TO WORK AT A COST OF $300 AND THE RESISTANCE OF FORD TO STEP UP TO THE PLATE AND DO A RECALL. I AM SURE SOMEONE HAS BEEN HARMED BY THIS FAULT AND FORD MUST RECTIFY THE PROBLEM, I WAS LUCKY.

08/29/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG1BK******
Summary

WEDNESDAY AUGUST 28, 2013-I WAS GOING DOWN MY STREET HEADED TO WORK-I HAD JUST PULLED OUT OF THE DRIVEWAY. MAYBE GOING 15-20 MILES PER HOUR. THEN THE ESCAPE JOLTED FORWARD LIKE IT WAS GOING TO STALL AND SHUT OFF. IT DID NOT START BACK UP RIGHT AWAY LIKE IT IS SUPPOSED TO. THURSDAY AUGUST 29, 2013-JOLTED, STALLED, AND SHUT OFF 3 DIFFERENT TIMES TODAY. ONE OF THOSE TIMES, THE VEHICLE WAS ON THE HIGHWAY AND A SEMI TRUCK WAS COMING UP BEHIND ME AND ALMOST HIT ME! VERY SCARY!!! UNSAFE!! AS I HAVE BEEN RESEARCHING THIS PROBLEM, I HAVE NOTICED THAT THIS IS A COMMON PROBLEM WITH THIS MAKE, MODEL, AND YEAR. IS IT GOING TO TAKE SOMEONE LOSING THEIR LIFE FOR SOMEONE TO DO SOMETHING ABOUT THIS PROBLEM?! FORD NEEDS TO STEP UP AND RIGHT THEIR WRONG AND QUIT IGNORING IT.

08/29/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG0BK******
Summary

ON AUGUST 29, 2013 DRIVER OF A 2011 FORD ESCAPE WAS ATTEMPTING TO TURN LEFT AND ACCELERATE THE VEHICLE FROM A STOPLIGHT WHEN THE CAR JERKED FORWARD AND WOULD NOT ACCELERATE OR GO WITH FLOW OF TRAFFIC, AND WITH TRAFFIC MOVING BEHIND THE VEHICLE CREATING DANGEROUS SITUATION. THE DASHBOARD SHOWED A WRENCH LIGHT, AND DRIVER FOUND IT HARD TO MOVE CAR FORWARD AS IT WENT INTO "LIMP HOME" MODE, SPUTTERING ALL THE WAY. THE CAR WAS FINALLY MOVED TO THE SIDE OF THE ROAD, SHUT OFF, AND RESTARTED, AND DRIVEN THE 3 MILES HOME. OWNER WILL TAKE CAR TO THE DEALERSHIP (CARMAX). DRIVER ASSUMES WILL FIND THROTTLE BODY CODE. THE PART AND SERVICE SHOULD BE COVERED UNDER EXTENDED WARRANTY. HOWEVER, DRIVER/OWNER WILL BE OUT OF POCKET FOR DEDUCTIBLE $250. FAMILY WAS IN CAR AND THIS IS DEFINITELY A SAFETY CONCERN ON THIS VEHICLE. WHEN IT GOES INTO LIMP MODE THERE IS NO WARNING AND MAY CAUSE AN ACCIDENT WHEN THE VEHICLE SUDDENLY DECELERATES TO SNAIL SPEED. I BELIEVE FORD MUST RECALL THE FAULTY THROTTLE BODY IN THE 2009-2011 MODELS AS THEY ARE SAFETY ISSUES FOR DRIVERS IN THE CAR AND OTHER DRIVERS ON THE ROAD. *TT

08/28/2013
Components: ENGINE
Incident Date: 08/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG3BK******
Summary

DRIVING ALONG AND ALL OF A SUDDEN NO GAS - NO POWER TO ENGINE - CAN PUSH GAS PEDAL TO FLOOR WITH NOTHING HAPPENING. TOOK CAR TO SHOP - HAD FUEL INJECTION SERVICE, TRASMISSION SERVICE ON SATURDAY. SAME THING HAPPENED 3 TIMES ON SUNDAY. (ONCE ON THE HIGHWAY AND TWICE ON BACK ROADS) TOOK CAR TO DIFFERENT MECHANIC ON MONDAY. BODY THROTTLE CLEANED. HAPPENED AGAIN ON TUESDAY IN THE MIDDLE OF A BUSY INTERSECTION! DID SOME RESEARCH FORD HAS RECALL ON BODY THROTTLE IN FUSION AND POSSIBLE A RECALL COMING IN ESCAPE. CALLED FORD TO QUESTION ABOUT ESCAPE AND CUSTOMER SERVICE COULD TELL ME NOTHING ABOUT A RECALL. CAN YOU HELP - DO YOU KNOW IF A RECALL IS COMING? MY ESCAPE IS IN THE SHOP AGAIN FOR THE 3RD TIME IN 4 DAYS! *TT

08/27/2013
Components: POWER TRAIN
Incident Date: 08/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG8BK******
Summary

I WAS DRIVING DOWN THE INTERSTATE AT 65 MPH AND MY ESCAPE JUST STARTED DECREASING IN SPEED, AND I TRIED TO ACCELERATE AND IT WOULD NOT GAIN ANY SPEED AT ALL. I TRIED TO MAKE IT TO THE NEXT EXIT, BUT THAT DID NOT HAPPEN BECAUSE THE POWER WAS CONTINUING TO DECREASE. I WAS GLAD I WAS ALREADY IN THE FAR RIGHT LANE AND COULD PULL OVER TO AVOID AN ACCIDENT! ONCE I PULLED OVER THE WRENCH LIGHT CAME ON AND THE TRUCK STARTED TO SHAKE, I TURNED IT OFF AND LET IT SIT FOR 15 MIN, IT RESTARTED AND I HAD TO HAVE SOMEONE FOLLOW ME TO GET HOME BECAUSE IT KEPT SHUTTING OFF. I TOOK IT TO THE DEALERSHIP ONLY TO FIND OUT IT'S NOT COVERED UNDER WARRANTY! HOPEFULLY FORD WILL FIND A SOLUTION TO THIS PROBLEM AND GET IT CORRECTED ASAP! *TR

08/27/2013
Components: POWER TRAIN
Incident Date: 07/24/2013
Crash: No
Fire: No
Summary

SINCE MY FIRST INCIDENT ON 7/24/13 THIS HAS NOW HAPPENED MULTIPLE TIMES. THE VEHICLE LOSES POWER AND THE GAS PEDAL DOES NOTHING. THE SMALL WRENCH ICON COMES ON. I IMMEDIATELY THOUGHT POWER TRAIN AND AFTER SOME BASIC RESEARCH SEE ALL OF THE DOCUMENTED ISSUES CONCERNING THE THROTTLE BODY. THESE ISSUES EXACTLY MATCH MINE. TODAY, THE VEHICLE STALLED AND DIED IN THE MIDDLE OF A VERY BUSY INTERSECTION WHILE MY WIFE WAS DRIVING WITH OUR 9 MONTH OLD BABY. IF THERE ARE THIS MANY ISSUES THIS IS UNACCEPTABLE! AFTER CALLING THE FORD DEALERSHIP THERE IS NO RECALL ON THIS ITEM. I CAN'T BELIEVE I AM HAVING A PROBLEM ON A 40,000 MILE VEHICLE AND THAT THOUSANDS OF OTHERS HAVE THE SAME ISSUE. *TR

08/27/2013
Components: POWER TRAIN,ENGINE
Incident Date: 08/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DGXBK******
Summary

ON AUGUST 21, 2013 DRIVER OF A 2011 FORD ESCAPE WAS ATTEMPTING TO TURN AND ACCELERATE THE VEHICLE FROM A STOPLIGHT WHEN THE CAR JERKED FORWARD AND WOULD NOT ACCELERATE WITH ONCOMING TRAFFIC, AND WITH TRAFFIC MOVING BEHIND THE VEHICLE. THE DASHBOARD SHOWED A WRENCH LIGHT, AND DRIVE FOUND IT HARD TO STOP CAR AS IT WAS SPUTTERING AND JERKING FORWARD. THE CAR WAS FINALLY MOVED TO THE SIDE OF THE ROAD, SHUT OFF, AND RESTARTED, AND DRIVE THE 10 MILES HOME. OWNER TOOK CAR TO THE DEALERSHIP WHERE THROTTLE BODY CODE WAS DISCOVERED. THIS PART IS NOT COVERED UNDER POWERTRAIN WARRANTY, THUS OWNER FIX COST IS $600.00. THIS IS A SAFETY CONCERN ON THE VEHICLE, WHEN IT GOES INTO SAFE MODE THERE IS NO WARNING AND CAN CAUSE AN ACCIDENT WHEN THE VEHICLE SUDDENLY DECELERATES TO UNDER 1000 RPM. I BELIEVE FORD SHOULD RECALL THE FAULTY THROTTLE BODY IN THE 2009-2011 MODELS AS THEY ARE SAFETY ISSUES FOR DRIVERS IN THE CAR AND OTHER DRIVERS ON THE ROAD. *TR

08/26/2013
Components: POWER TRAIN,ENGINE
Incident Date: 08/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FCU0EG2BKB******
Summary

WAS AT THE STOP LIGHT, LIGHT TURNS GREEN PRESS THE GAS PEDAL CAR DID NOT MOVE I WAS ALMOST REAR ENDED BY ANOTHER VEHICLE. WRENCH LIGHT WAS ON DASH BOARD CAR START TO PUTTER WOULD NOT ACCELERATE. COASTED OUT OF THE MIDDLE OF THE STREET AND THEN THE TRANSMISSION LIGHT WAS ON DASH BOARD, HAD TO GET CAR TOWED HOME. FOUND OUT IT WAS THE THROTTLE BODY AND IT IS A DEFECT FROM THE MANUFACTURER, BUT FORD WILL NOT REPLACE THE CONSUMER IS RESPONSIBLE FOR REPLACING AND IT HAS AN OUT OF POCKET FEE OF $548.00 TO GET THE PROBLEM FIXED.THIS IS VERY DANGEROUS, I WAS LUCKY I AM AFRAID TO DRIVE THE TRUCK DO NOT WANT THIS TO HAPPEN TO ME AGAIN. FORD SHOULD AT LEAST TRY AND COME UP WITH SOME TYPE OF SOLUTION TO THIS PROBLEM. *TR

08/26/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG8BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MERGED SAFELY OFF ROAD AND RESTARTED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A THROTTLE BODY ISSUE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 49000.

08/26/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/24/2013
Crash: No
Fire: No
Summary

BAD THROTTLE BODY NOT COVERED UNDER WARRANTY OF 36,000. *TR

08/25/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/22/2013
Crash: No
Fire: No
Summary

WHILE DRIVING HOME FROM WORK ON THE HIGHWAY OUT OF NOWHERE THE CHECK ENGINE LIGHT CAME ON AND THE THROTTLE STOPPED WORKING. I PUT THE VEHICLE IN NEUTRAL AND STILL NO THROTTLE RESPONSE, HAD TO PULL OVER ON THE HIGHWAY, TURN THE VEHICLE OFF, TURNED IT BACK ON AND RAN FINE O THE WAY HOME. 2 DAYS LATER DROVE THE VEHICLE TO WORK AGAIN AND DROVE FINE BUT ON THE WAY HOME FROM WORK THE EXACT SAME THING HAPPENED 7 TIMES! AFTER THE 4TH TIME IT HAPPENED ON THE WAY HOME THE CHECK ENGINE LIGHT STAYED ON EVEN THOUGH THE THROTTLE CAME BACK AFTER TURNING THE VEHICLE BACK ON. STOPPED AT THE LOCAL AUTO PARTS STORE TO GET THE CODE AND FOUND OUT IT WAS THE THROTTLE BODY STUCK CLOSED. THE FACT THAT THIS HAS HAPPENED THAT MANY TIMES ON THE HIGHWAY IS A REAL DANGER TO MYSELF AND OTHERS ON THE ROAD WAY. *TR

08/24/2013
Components: POWER TRAIN
Incident Date: 08/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG2BK******
Summary

WHILE DRIVING ON THE INTERSTATE @ 70 MPH, I EXPERIENCED A SUDDEN LOSS OF ACCELERATION WITH A LACK OF THROTTLE RESPONSE AND THE ILLUMINATION OF A SOLID ORANGE "WRENCH" SYMBOL ON THE DASH DISPLAY. I WAS ABLE TO MANEUVER THE VEHICLE TO THE BREAK DOWN LANE AND ACTIVATE THE EMERGENCY FLASHERS. THE VEHICLE WAS STILL RUNNING @ IDLE BUT STILL WOULD NOT ALLOW THROTTLE RESPONSE. I DECIDED TO SHUT OFF THE ENGINE SINCE I WAS ALREADY STRANDED. UPON DOING SO, I RESTARTED THE VEHICLE AND IT PERFORMED THE SELF-CHECKS AND SEEMED TO BE OPERATING NORMALLY, SO I RESUMED MY JOURNEY. THIS OCCURRED 7 MORE TIMES WITHIN THE REMAINING 40 MILES I DROVE IT (I WAS ATTEMPTING TO "NURSE" THE VEHICLE TO MY HOME, WHICH WAS ACCOMPLISHED). DURING THE LAST OCCURRENCE, I OBSERVED A SOLID YELLOW "ENGINE" SYMBOL IN ADDITION TO THE PREVIOUSLY DESCRIBED "WRENCH" SYMBOL. THIS IS OBVIOUSLY AN EXTREMELY DANGEROUS ISSUE WHICH APPEARS TO BE A WIDE SPREAD PROBLEM AND FORD MOTOR CO. SHOULD STAND UP AND TAKE RESPONSIBILITY IF IT WISHES TO BUILD IT'S REPEAT CUSTOMER BASE AND AVOID RESPONSIBILITY FOR INJURIES OR DEATHS. *TR

08/24/2013
Components: POWER TRAIN,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
Incident Date: 06/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG2BK******
Summary

I WAS DRIVING ON THE HIGHWAY WHEN ALL OF A SUDDEN I COULD NOT GAS MY CAR. TRAFFIC WAS HEAVY AND I NEARLY CAUSED TWO ACCIDENTS TRYING TO MANEUVER TO THE EMERGENCY LANE. I AN NOT ABLE TO DRIVE MY CAR FAR FROM HOME NOR ON A HIGHWAY AS IT CHOOSES TO REPAY THIS AT RANDOM. *TR

08/23/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG3BK******
Summary

AT FIRST, WHILE DRIVING, THE CAR WOULD SHUT DOWN AND NOT RESPOND TO THROTTLE MOVEMENT, A HUGE SAFETY ISSUE IN TRAFFIC. AFTER PULLING OVER AND RESTARTING THE CAR, THE PROBLEM SEEMED TO GO AWAY FOR A WHILE. THE PROBLEM SEEMED TO BE INTERMITTENT THE FIRST FEW TIMES. FINALLY THE CAR SHUT DOWN TO AN IDLE AND WOULD NOT RESPOND TO THROTTLE MOVEMENT AND THE WRENCH AND ENGINE LIGHTS CAME ON. THE CAR WOULD ONLY RUN LIMP MODE. THE ODB CODES READ A P2111 AND P2112 (THROTTLE ACTUATOR CONTROL STUCK OPEN, AND THROTTLE ACTUATOR STUCK CLOSED) RESPECTIVELY. WE HAD TO TOW THE VEHICLE TO THE DEALER. WE WERE TOLD THAT THE ENTIRE THROTTLE BODY HAD TO BE REPLACED AT A COST OF $666. THE PROBLEM IS THAT THE PART IS UNAVAILABLE FOR 2 WEEKS AND MAYBE UP TO A MONTH. WE HAVE 39000 MILES ON THE VEHICLE, THE WARRANTY RAN OUT AT 36000. THIS ISSUE IS ALSO NOT COVERED UNDER THE POWER TRAIN WARRANTY. THIS SEEMS TO BE A WIDESPREAD ISSUE AND I AM DISAPPOINTED THAT FORD IS UNWILLING TO MAKE THIS RIGHT AND PRODUCE A RECALL. *TR

08/22/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG7BK******
Summary

ENGINE LOSS OF POWER, WOULD. NOT ACCELERATE,GOT OUT OF TRAFFIC, PUT ON 4WAYS, ENGINE WOULD ONLY IDLE VERY ROUGH, CHECK ENGINE LIGHT AND WRENCH WERE ON , SHUT OFF ENGINE RESTARTED AFTER LONG CRANKING, STARTED RESUMED TRIP , ABOUT 5 MILES HAPPENED AGAIN, I DID SAME ,AFTER RESTARTED DROVE 12 MILES HOME. THIS ISSUE IS EXTREMELY DANGEROUS . I HAVE FOUND OVER 2 HUNDRED REPORTS OF THE SAME PROBLEM UPON FIRST TRY AND I WAS USING 2011 ESCAPE . IHAVE SINCE BECOME AWARE THAT THIS PROBLEM AFFECTS MULTIPLE MODELS AND YEARS. FORD TALKS ABOUT SAFE MODE? HOW SAFE IS A 5 MPH OR LESS VEHICLE IN A 70 MPH BELT WAY????? HOW ABOUT A 1 MINUTE TO STALL MODE??? OR GET OFF THE ROAD NOW?? IT WOULD APPEAR THEY ARE AWARE OF THE ISSUES AND MORE CONCERNED AS TO THE ONES THAT ARE IN WARRANTY!!! IN OTHER WORDS PROTECT THE ENGINE LET THE PASSENGER FEND FOR THEMSELVES. THIS HAS OCCURRED MULTIPLE TIMES AT MULTIPLE SPEEDS. WENT TO FORD THEY SUGGESTED APPOINTMENT, 1 WEEK WAS FIRST AVAILABLE, IF PROBLEM IS THROTTLE BODY PART MAY BE ON BACK ORDER, LOVELY, *TR

08/22/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG3BK******
Summary

VEHICLE ABRUPTLY STALLED, WRENCH LIGHT CAME ON, NO ACCELERATOR PEDAL. DANGEROUS SITUATION IN TRAFFIC, LEAVING DRIVER STRANDED. FORCED TO CALL FOR TOW TRUCK AND HAVE VEHICLE TOWED TO DEALER FOR REPAIR. VERY LUCKY TO BE ABLE TO STEER VEHICLE TO RELATIVELY SAFE LOCATION. DEALER REPLACED ELECTRONIC THROTTLE BODY. E-MAILED FORD, BUT NO RESPONSE AT THIS TIME. *TR

08/21/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG4BK******
Summary

I WAS DRIVING BACK FROM LUNCH AND AS I ACCELERATED UP A SLIGHT INTERSTATE HILL, I EXPERIENCED NO ACCELERATION. I IMMEDIATELY WENT TO NEUTRAL AND TRIED TO REV THE ENGINE, NOTHING. I COASTED TO THE EMERGENCY LANE WHERE I SAFELY STOPPED AND PLACED THE CAR IN PARK. ONCE IN PARK, IT WAS VIBRATING, SPUTTERING AND SLIGHTLY LUNGING SO I TURNED THE CAR OFF. I SAT FOR A FEW MINUTES, THEN RESTARTED MY VEHICLE. I WAS CONCERNED ABOUT MERGING INTO TRAFFIC, SO I TURNED ON MY EMERGENCY FLASHERS AND RODE WITH THEM ON FOR THE REMAINDER OF MY 15 MINUTE DRIVE. I IMMEDIATELY CALLED MY DEALER AND SCHEDULED AN APPOINTMENT FOR THE NEXT MORNING. ON MY WAY HOME, THE SAME SCENARIO OCCURRED 2 MORE TIMES. THANK HEAVENS FOR EMERGENCY LANES! *TR

08/21/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG5BK******
Summary

ENGINE LOST POWER BUT DID NOT DIE. IT WOULD STILL CREEP ALONG ABOUT 2 MPH. THE GEAR LIGHT WAS SHOWING ON THE DASH. THE OBD CODE WAS READ BY A LOCAL AUTO PARTS SHOP AS P2112 -- THROTTLE ACTUATOR CONTROL SYSTEM - STUCK CLOSED. RECOMMENDED ACTION FROM FORD WAS TO REPLACE THE THROTTLE BODY. I PURCHASED THE PART FROM A LOCAL FORD DEALER FOR $324 PLUS TAX AND INSTALLED MYSELF. PROBLEM WAS RESOLVED. *TR

08/20/2013
Components: POWER TRAIN
Incident Date: 07/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG3BK******
Summary

WHILE TRAVELING ALONG AT 55 MPH, THE ENGINE SUDDENLY LOST ALL POWER AND STARTED RUNNING ROUGH. THE "WRENCH" WARNING LIGHT IDENTIFIED IN MY OWNER'S MANUAL AS "POWERTRAIN" LIT UP AND THE VEHICLE JUST WOULD NOT RESPOND TO ACCELERATOR WHATSOEVER. I MANAGED TO COAST TO A SIDE ROAD AND EXIT TO THE RIGHT. ONCE STOPPED, I PUT IT IN PARK AND RESTARTED THE ENGINE. IT IMMEDIATELY RESTARTED AND I WAS ABLE TO CONTINUE WITH NO FURTHER PROBLEMS THAT DAY. I CONTACTED THE DEALER, BUT THEY INFORMED ME SINCE IT WAS OUT OF WARRANTY, THERE WAS A $95 CHARGE TO JUST CHECK THE CODES! I TOOK IT TO MY REGULAR MECHANIC WHO SCANNED IT AND NO CODES APPEARED. IT HAS SINCE HAPPENED 5 MORE TIMES, PROGRESSIVELY GETTING MORE FREQUENT. THIS PAST FRIDAY (16 AUG) I HAD IT BACK AT MY MECHANIC WHO CLEANED THE THROTTLE BODY/SYSTEM AND CHANGED THE OIL. YESTERDAY (19 AUG) IT AGAIN LOST POWER AND THEN AGAIN TODAY - AND TODAY I NARROWLY AVOIDED A COLLISION DUE TO THE SUDDEN DROP IN SPEED WHILE DRIVING IN COMMUTING TRAFFIC! I DRIVE A SIGNIFICANT AMOUNT DAILY TO/FROM WORK AND I AM NOW EXTREMELY NERVOUS ABOUT STARTING HOME AFTER THE INCIDENT THIS MORNING. THIS IS MOST DEFINITELY A SAFETY ISSUE AND FORD NEEDS TO ADDRESS IT IMMEDIATELY! I RESEARCHED THE PROBLEM ONLINE AND THERE'S A HUGE AMOUNT OF OTHER PEOPLE WITH THE SAME ISSUE!!!!

08/20/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG4BK******
Summary

I WAS DRIVING ALONG AT ABOUT 50MPH AND I COMPLETELY LOST POWER TO MY 2011 ESCAPE. THE ACCELERATOR DID NOT FUNCTION AND WOULD NOT REV THE ENGINE. I TRIED PUTTING IT IN NEUTRAL AND RESTARTING WITH NO SUCCESS. THE ENGINE WAS STILL RUNNING BUT I HAD NO POWER. I PULLED OFF THE ROAD AND TURNED OFF THE ENGINE. A COUPLE OF MINUTES LATER I TRIED TO RESTART IT SO I COULD WAIT IN A BETTER LOCATION AND THE CAR STARTED. I WAS ABLE TO DRIVE TO MY DESTINATION BUT IN GOING HOME THE CAR STALLED AGAIN. AGAIN I HAD TO TURN OFF THE ENGINE IN ORDER TO RESTART. I TOOK IT INTO THE DEALERSHIP THE NEXT MORNING AND THEY HAD TO REPLACE THE THROTTLE AT A COST OF $505.00. *TR

08/19/2013
Components: ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
Incident Date: 08/19/2013
Crash: No
Fire: No
Summary

ENGINE LOSS OF POWER, WOULD. NOT ACCELERATE,GOT OUT OF TRAFFIC, PUT ON 4WAYS, ENGINE WOULD ONLY IDLE VERY ROUGH, CHECK ENGINE LIGHT AND WRENCH WERE ON , SHUT OFF ENGINE RESTARTED AFTER LONG CRANKING STARTED RESUMED TRIP , ABOUT 5 MILES HAPPENED AGAIN DID SAME ,AFTER RESTARTED DROVE 12 MILES HOME. THIS ISSUE IS EXTREMELY DANGEROUS . I HAVE FOUND OVER 2 HUNDRED REPORTS OF THE SAME PROBLEM UPON FIRST TRY. *TR

08/18/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 08/04/2013
Crash: No
Fire: No
Summary

VEHICLE SHUTS DOWN OR DOES NOT RESPOND TO ACCELERATOR. YOU TURN IT OFF WAIT A FEW MINUTES, START IT AGAIN AND IT GETS MOVING. PROBLEM OCCURRED TWICE IN ONE DAY. 10 DAYS LATER THE PROBLEM RE-EMERGED THREE TIMES.

08/17/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 08/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG4BK******
Summary

ON FOUR SEPARATE OCCASIONS, WHILE ACCELERATING THE THROTTLE GAVE OUT. THE VEHICLE HAD NO POWER TO MOVE FORWARD, EXCEPT WHAT WAS LEFT FROM THE ORIGINAL SPEED. ON ONE OF THESES OCCASIONS, I WAS ON A MAJOR HIGHWAY IN THE DC AREA WHEN THE THROTTLE GAVE OUT. I TURNED ON MY HAZARDS AND PULLED OVER. THANKFULLY THE CARS BEHIND ME HAD ENOUGH ROOM NOT TO CRASH INTO ME. I THEN TURNED OFF THE CAR. ONCE RESTARTED, IT SEEMED TO STALL A BIT AND THEN DROVE NORMALLY UNTIL THE NEXT INCIDENT. THERE HAVE BEEN 4 INCIDENTS WITHIN 5 DAYS, ALL SEEMING TO HAPPEN AT RANDOM. THE "WRENCH" FLASHES ONCE THE THROTTLE GOES OUT, BUT THEN DOESN'T APPEAR ONCE THE CAR IS BACK ON AND EVERYTHING SEEMS NORMAL. FORD HAS GIVEN ME PROBLEMS, SAYING THIS FALLS OUTSIDE MY WARRANTY AND I MAY HAVE TO PAY FOR THE REPAIR MYSELF. THEY ALSO WONT SEE ME FOR A WEEK, WHEN THIS MERITS IMMEDIATE ATTENTION. I JUST BOUGHT THIS VEHICLE IN MARCH 2013, AFTER THIS PROBLEM HAD ALREADY BEEN REPORTED BY THOUSANDS OF EXISTING OWNERS. HAD I KNOW ABOUT THIS PROBLEM, I WOULD NOT HAVE PURCHASED THIS VEHICLE BECAUSE IT IS SO UNSAFE. *TR

08/16/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 08/12/2013
Crash: No
Fire: No
Summary

WHILE DRIVING AT INTERSTATE SPEEDS (65 MPH), THE VEHICLE JUST SEEMED TO STOP, BUT THE ENGINE WAS STILL RUNNING. I HAD JUST GONE OVER A BRIDGE AND WAS ABLE TO COAST DOWN AND PULL OFF THE SIDE OF THE ROAD. A YELLOW WRENCH WAS DISPLAYED IN THE INSTRUMENT PANEL. I TURNED THE VEHICLE OFF AND REMOVED THE KEY. AFTER WAITING FOR A MINUTE, I WAS ABLE TO START THE VEHICLE AND RETURN HOME. THIS HAS HAPPENED THREE TIMES NOW. I CALLED THE DEALERSHIP WHO INFORMED ME THAT THIS WAS NOT COVERED BY WARRANTY AND THEY HAVE HAD SEVERAL REPAIRS RELATED TO THIS. SO MUCH THAT THE TECHNICIAN KNEW THE PART NUMBER BY HEART AND WAS ABLE TO PROVIDE A QUOTE WITHOUT DOING ANY PAPERWORK OR EVEN LOOKING AT THE VEHICLE. I LIVE ON THE COAST WHERE THERE ARE SEVERAL BRIDGES AND TUNNELS. HAD I CHOSE TO DRIVE THROUGH THE TUNNEL INSTEAD OF TAKING THE BRIDGE, I HAVE NO DOUBT THAT THIS ISSUE WOULD HAVE CAUSED A VERY BAD ACCIDENT. THERE NEEDS TO BE A RECALL ON THIS AND FORD NEEDS TO STEP UP AND FIX THE PROBLEM INSTEAD OF MAKING A KILLING OFF THE UNSUSPECTING CONSUMER AT THE SUM OF OVER $400 A POP. *TR

08/16/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG2BK******
Summary

I WAS PULLING OUT OF THE DOCTOR'S OFFICE WITH MY WIFE AND NEWBORN CHILD AND AS I PULLED OUT (I HAD PLENTY OF SAFE DISTANCE IF MY CAR WERE FUNCTIONING PROPERLY) MY CAR ALL OF A SUDDEN LOST ANY ACCELERATION CAPABILITIES AND THE RPM'S DROPPED EXTREMELY LOW. THE SPEED LIMIT ON THE ROAD WAS 55 AND IT STARTED WHEN I GOT TO 30MPH MAKING IT SO THE TRAFFIC ALREADY ON THE ROAD RAN UP RIGHT BEHIND ME AND NEARLY HIT ME. I WAS HELPLESS AND COULD NOT GO ANY FASTER. THIS IS AN EXTREMELY DANGEROUS DEFECT, EVEN THOUGH THE CAR NEVER LOST COMPLETE POWER I LOST ALL CONTROL TO ACCELERATE AND CONTINUED TO SLOW WITH FAST TRAFFIC ALL AROUND ME. I AM LUCKY THAT IT DID NOT RESULT IN AN ACCIDENT OR ANY INJURIES TO MYSELF, FAMILY, OR OTHER MOTOR VEHICLE OPERATORS. I TOOK MY ESCAPE TO THE CLOSEST FORD DEALERSHIP WHO INFORMED ME THAT THE ELECTRONIC THROTTLE BODY HAD FAILED. IT WAS NOT VERY COMFORTING WHEN HE KNEW EXACTLY WHAT WAS GOING ON WHEN I TOLD HIM WHAT HAPPENED BECAUSE HE HAD SEEN THIS SAME SITUATION SO MANY TIMES. I CANNOT BELIEVE THAT THERE IS NOT A RECALL ON THIS MANUFACTURER DEFECT AND I HOPE IT DOES NOT RESULT IN ANY ACCIDENTS OR WORSE. *TR

08/15/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG6BK******
Summary

I WAS DRIVING ON A MAYOR HIGHWAY A 65/70 MPH WHEN THE VEHICLE LOST POWER, WAS NOT ABLE TO ACCELERATE, COASTED TO THE SIDE, AN ORANGE WRENCH SIGN AND CHECK ENGINE SIGN APPEAR ON THE DASH,AFTER TURNING VEHICLE ON AND OFF SEVERAL TIMES IT WENT BACK TO NORMAL, THIS HAPPENED SEVERAL TIMES OVER THE LAST YEAR AND A HALF, THE FIRST TIME DEALER CLAIMED THERE WAS NOTHING WRONG WITH THE VEHICLE AND CHARGED ME $ 74.95 FOR A" THROTTLE BODY SERVICE" ( THANK YOU HEMBORG FORD - NORCO, CALIFORNIA ) TOOK VEHICLE BACK TO DEALER A YEAR LATER 7-23 2013 AND WAS INFORMED THAT THE ETB (ELECTRONIC THROTTLE BODY ) NEEDED TO BE REPLACED ( SAME PART THAT I PAID $74.95 TO HAVE IT "CLEANED" BEFORE) NOW THIS VEHICLE MISFIRE AND JERKS ON TAKE OFF FROM A DEAD STOP. I CALL FORD, BUT WAS TOLD THAT THERE IS NOT AN SERVICE CALL OR RECALL FOR THIS PARTICULAR VEHICLE. *TR

08/15/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG1BK******
Summary

WHILE ATTEMPTING TO MERGE ONTO THE HIGHWAY I LOST ENGINE POWER IN MY CAR. I WAS UNABLE TO ACCELERATE OR MOVE AND WHEN I PUT THE CAR INTO PARK IT BEGAN TO SHAKE. I HAD TO TURN IT OFF AND TRY TO GET IT TO START SEVERAL TIMES BEFORE IT WOULD START AGAIN... *TR

08/14/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG5BK******
Summary

I WAS DRIVING ON AN INTERSTATE AT APPROXIMATELY 75 MPH, WHEN THE ENGINE OF MY 2011 FORD ESCAPE SEEMINGLY SHUT DOWN. THE GAS PEDAL STOPPED WORKING. A SMALL GOLDEN WRENCH ICON LIT UP TO THE LEFT OF THE RPM GAUGE. I PULLED OVER AND AS I SLOWED, THE CAR JERKED. I TURNED THE CAR OFF; TOOK OUT THE KEYS AND WAITED A FEW MINUTES. THE ENGINE HAD A LITTLE EXTRA TROUBLE TO RESTART; BUT IT DID WITHIN 30 SECONDS. TWO DAYS LATER, A DIAGNOSTICS TEST AT MY FORD DEALERSHIP SHOWED THE THROTTLE BODY NEEDED TO BE REPLACED; BUT I WAS TOLD THE PART WAS ON A NATIONAL BACK ORDER. THE SAME INCIDENT REPEATEDLY HAPPENED FOR A TOTAL OF ABOUT 10 TIMES, BEFORE THE PART WAS AT THE DEALERSHIP AND ABLE TO BE REPLACED. THE PART WAS REPLACED MORE THAN TWO WEEKS AFTER THE DIAGNOSTICS TEST AND INITIAL INCIDENT. *TR

08/14/2013
Components: ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
Incident Date: 08/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG3BK******
Summary

FROM A DEAD STOP AT A LIGHT, PRESSED ON GAS PEDDLE AND ENGINE DIDN'T DIE, BUT WOULD ONLY CRAWL ALONG AT 1 OR 2 MPH. MADE IT TO A GAS STATION, THEN TURNED OFF ENGINE, RESTARTED, AND EVERYTHING SEEMED FINE. THIS HOWEVER HAPPENED SEVERAL TIMES SINCE. TOOK IT TO FORD DEALERSHIP THE SERVICE REP SAID IT WAS PROBABLY THE THROTTLE BODY. (UPON RESEARCHING, IT APPEARS FORD HAS PUT DEFECTIVE THROTTLE BODY PARTS IN SEVERAL MODEL YEAR'S OF THE ESCAPE.) *TR

08/13/2013
Components: POWER TRAIN,ENGINE
Incident Date: 08/08/2013
Crash: No
Fire: No
Summary

WHILE DRIVING MY 2011 FORD ESCAPE SUDDENLY LOST ALL POWER (ALMOST FELT LIKE A STALL) AND THE WRENCH LIGHT ON THE DASH WAS ILLUMINATED. I PULLED TO THE SIDE OF THE ROAD, TURNED IT OFF, AND AFTER TURNING THE VEHICLE BACK ON IT OPERATED AS NORMAL. THIS HAS HAPPENED THREE TIMES OVER THE PAST WEEK. *TR

08/13/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG9BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT VARIOUS LOW SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THERE WAS NO RESPONSE. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE RESUMED NORMALLY; HOWEVER, THE FAILURE RECURRED EIGHT TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THROTTLE BODY AND MOTOR ASSEMBLY WERE REPLACED. THE PART WAS ON NATIONAL BACK ORDER. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 41,800.

08/13/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EGXBK******
Summary

I WAS TRAVELING DOWN THE ROAD AT A CONSTANT SPEED OF 55MPH. WHEN MY FORD ESCAPE SUDDENLY WENT DEAD. LUCKILY I WAS ABLE TO COAST TO THE SIDE IF THE ROAD IN HEAVY TRAFFIC, AND CALL FOR HELP. I HAD MY VEHICLE TOWED TO A FORD DEALERSHIP WHERE THEY TOLD US IT WAS THE THROTTLE BODY THAT HAD WENT OUT AND WASN'T COVERED UNDER THE WARRANTY. I THINK THAT AFTER REVIEW THE THROTTLE BODY SHOULD BE RECALLED IN THIS MAKE AND MODEL DUE TO FAULTY PARTS. *TR

08/13/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG9BK******
Summary

DRIVING HOME ON 4 LANE HIGHWAY AT POSTED SPEED LIMIT OF 45 MPH. SUDDENLY ENGINE SEEMED TO LOOSE POWER AND BEGAN TO SLOW DOWN. PUSHING DOWN ON ACCELERATOR HAD NO EFFECT. FINALLY ENGINE DIED. RESTARTED ENGINE BUT CAR ONLY JERKED AND JOLTED AS IT TRIED TO GO FORWARD. ENGINE DIED AND RESTARTED A COUPLE MORE TIMES, THEN DIDN'T WANT TO RESTART AT ALL. WARNING LIGHT ON INSTRUMENT PANEL SHOWED AN ORANGE WRENCH. A CITY PATROLMAN CAME SOON AND CALLED FOR A TOW TRUCK AS IT WAS DARK AND WE WERE ON A NARROW SHOULDER OF THE ROAD. HE SAID WE WERE IN A DANGEROUS PLACE. AFTER REPAIRS AT FORD DEALER, WE WERE TOLD IT WAS A FAILED THROTTLE BODY. THIS IS THE SECOND FORD ESCAPE IN OUR IMMEDIATE FAMILY TO INCUR THIS THROTTLE BODY PROBLEM/FAILURE IN JUST A FEW SHORT MONTHS. THE OTHER ONE STOPPED IN THE MIDDLE OF A BUSY INTERSECTION. *TR

08/13/2013
Components: POWER TRAIN
Incident Date: 08/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

THROTTLE CONTROL FAILED DRIVING ON INTERSTATE. WE COULD HAVE BEEN KILLED. SAME THING HAPPENED TWO WEEKS PRIOR AND DEALER CLAIMED IT WAS FIXED. *TR

08/12/2013
Components: POWER TRAIN,ENGINE
Incident Date: 08/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG8BK******
Summary

WAS DRIVING ALONG TO MY FIREFIGHTER JOB WHEN I FELT MY CAR LOOSE POWER AND NOTICED A WRENCH LIGHT COME UP ON MY DASH. I ATTEMPTED TO ACCELERATE HOWEVER COULDN'T. I SAFELY WAS ABLE TO PULL OFF TO SIDE OF THE ROAD WHERE ONCE I CAME TO A STOP THE CAR JERKED. I SHUT DOWN MY ENGINE, WAITED A FEW MINS THEN RESTARTED THE CAR TO WHICH CAR WAS RUNNING FINE. I CONTINUED TO WORK AND STARTED TO RESEARCH WHAT PROBLEM CAN BE AND NOTICED MANY PEOPLE HAVE HAD SAME ISSUE. *TR

08/12/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG6BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND WENT INTO LIMP MODE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 41,000. UPDATED 10/17/13*LJ UPDATED 10/25/2013 *JS

08/12/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,TRACTION CONTROL SYSTEM
Incident Date: 07/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC3BB******
Summary

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE, THE TRANSMISSION SLIPPED AND THE VEHICLE JERKED. THE VEHICLE WAS PLACED IN PARK AND THE TRACTION SENSOR WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT AFTER CLOSING THE DRIVER'S SIDE DOOR, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. AS A RESULT, THE OVERHEAD LIGHT STAYED ILLUMINATED CAUSING THE BATTERY TO LOSE POWER. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,500. THE CURRENT MILEAGE WAS 19,000.

08/12/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 07/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG7BK******
Summary

WAS DRIVING THE CAR, AND IT LOST POWER, AND THERE WAS NO THROTTLE RESPONSE. AFTER SHUTTING IGNITION OFF, DROVE THE CAR A LITTLE FARTHER, AND THE SAME THING OCCURRED, AND CHECK ENGINE LIGHT CAME ON. GARAGE DIAGNOSED IT AS THE THROTTLE BODY CONTROL. *TR

08/12/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG5BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER AS THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 36,800.

08/12/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUODG3BK******
Summary

CAR DIED WHILE CROSSING FOUR LANE HIGHWAY- NO THROTTLE RESPONSE, ALMOST GOT HIT B Y SEMI SUPPOSE TO HAVE 60000 MILE WARRANTY ON DRIVE TRAIN FORD GARAGE SAID NO TO WARRANTY CLAIM. THROTTLE BODY HAD TO BE REPLACED AT MY EXPENSE. *TR

08/12/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 08/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG1BK******
Summary

ENGINE SUDDENLY REDUCES TO HIGH IDLE - THROTTLE TOTALLY UNRESPONSIVE. TURNING ENGINE OFF AND RESTARTING TEMPORARILY RESTORES PERFORMANCE. I ENDORSE THE ONGOING NHTSA INVESTIGATION OF THIS WELL KNOWN PROBLEM WHICH IS A SEVERE SAFETY THREAT AS THE VEHICLE UNPREDICTABLY LOOSES ALL POWER IN THE MIDDLE OF OTHER TRAFFIC. *TR

08/12/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG0BK******
Summary

DRIVING TO WORK ON THE FREEWAY IN THE EXPRESS LANE AND TRYING TO ACCELERATE AND GOT NO RESPONSE FROM THE ENGINE. HAD TO COAST OVER TO THE SIDE DURING MORNING RUSH HOUR. SHUT CAR OFF. TRIED TO RESTART AND IT WORKED. TOOK OFF AGAIN AND IT HAPPENED AGAIN ABOUT THREE MILES DOWN THE ROAD. IT JUST CUTS OFF WITH NO WARNING. HAPPENED ABOUT 4 MORE TIMES BEFORE I COULD GET IT IN THE SHOP. IT WAS THE THROTTLE BODY.$291.91 FOR THE PARTS AND $296.0 FOR LABOR. *TR

08/11/2013
Components: POWER TRAIN
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG4BK******
Summary

REPEATED INCIDENTS OF TWO SYMPTOMS: 1) POWER SURGES WHEN I'M HITTING THE GAS TO PULL OUT OR PASS SOMEONE AND CAR FEELS MOMENTARILY LIKE IT WILL JUMP FORWARD. 2) POWER FEELS LIKE IT WILL STALL AND THE CAR SORT OF JUST POWERS DOWN. UNTIL TODAY THAT WOULD JUST PASS AND THE CAR WOULD OPERATE NORMALLY. TODAY (AUG. 11) I HAD TO PULL OVER AS IT WOULD NOT GO ABOVE 20 MPH SUDDENLY. IT RESUMED NORMALLY AFTER I TURNED THE ENGINE OFF AND RESTARTED IN A FEW MINUTES. *TR

08/09/2013
Components: POWER TRAIN,ENGINE
Incident Date: 08/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EGXBK******
Summary

I WAS ACCELERATING AND THE CAR THEN JUST STOPPED ACCELERATING. IT FELT LIKE THE TRANSMISSION HAD JUST LET GO, BECAUSE THE CAR WOULD NOT SPEED UP WHEN I STEPPED ON THE GAS PEDAL. WHEN I TRIED TO STOP, THE IDLE WAS VERY ROUGH AND THE CAR WANTED TO JERK FORWARD. LUCKILY, I WAS ABLE TO GET THE CAR STOPPED IN A SAFE PLACE. WHEN I RE-STARTED THE CAR, THE IGNITION WAS TURNING OVER, BUT IT TOOK SEVERAL SECONDS BEFORE IT FIRED. I HAVE SINCE BROUGHT MY CAR TO THE SERVICE SHOP, THEY TOLD ME IT WAS A DEFECTIVE THROTTLE BODY. THEY SAID THAT THEY HAVE HAD TO REPAIR THIS ON A NUMBER OF OCCASIONS. THE GENTLEMAN SITTING NEXT TO ME SAYS THAT HE HAD THE SAME ISSUE WITH A SIMILAR VEHICLE - SAME FAMILY OF CAR. *TR

08/09/2013
Components: POWER TRAIN
Incident Date: 08/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG1BK******
Summary

AFTER ONLY OWNING THE VEHICLE FOR 2 WEEKS (PURCHASED USED) VEHICLE BEGAN TO STALL/LOOSE POWER, AND IMMEDIATELY SLOWS. IT DOES START BACK UP, BUT THEN REPEATS THE BEHAVIOR. *TR

08/08/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/02/2013
Crash: No
Fire: No
Summary

I WAS DRIVING ON THE INTERSTATE WHEN ALL OF A SUDDEN LOST POWER AND ACCELERATOR BECAME INOPERATIVE AND SMALL WRENCH LIGHT CAME ON INDICATING A PROBLEM.. PULL OVER TO SIDE OF HIGHWAY AND TURNED OFF MOTOR. WAITED SEVERAL MINUTES AND STARTED VEHICLE BACK UP AND WAS FINE AGAIN. DROVE VEHICLE SEVERAL DAYS LATER IN CITY TRAFFIC AND SAME THING OCCURRED. TOOK VEHICLE TO FORD DEALER AND THEY SAID IT NEEDED AN ELECTRONIC THROTTLE BODY. THIS IS DEFINITELY A SAFETY ISSUE AND NEEDS AN IMMEDIATE RECALL. *TR

08/08/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 08/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG8BK******
Summary

WHILE DRIVING ON AN EXPRESSWAY AROUND 35-40MPH, VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER AND WENT INTO LIMP MODE (LESS THAN 1000RPM) WITH A WRENCH INDICATOR ILLUMINATED ON THE DASHBOARD. PULLED OVER, SHUT DOWN VEHICLE AND THEN RESTARTED ENGINE. VEHICLE WAS DRIVEN HOME AND TAKEN TO THE DEALERSHIP THE NEXT DAY. FORD DIAGNOSED AND IS REPLACING THE THROTTLE BODY UNDER POWERTRAIN WARRANTY. *TR

08/08/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 08/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG4BK******
Summary

I WAS DRIVING ON A RESIDENTIAL STREET WHEN MY CAR SHUDDERED, AND I NO LONGER HAD ANY GAS WHEN I PUSHED THE PEDAL DOWN. THE CAR WAS STILL ON, SO I WAS ABLE TO GUIDE THE CAR TO THE SIDE OF THE STREET, TURN THE CAR OFF AND THEN RESTART THE CAR. THE NEXT DAY, THE SAME THING HAPPENED SEVERAL TIMES--ALWAYS A SHUDDER AND THEN NO GAS--BEFORE I WAS FINALLY ABLE TO DRIVE THE CAR TO MY FORD DEALERSHIP TO SEE WHAT WAS WRONG. THEY TOLD ME THE THROTTLE BODY WAS BAD. THEY LOOKED FOR A REPLACEMENT, BUT THEY SAID THE PART WAS ON A NATIONWIDE BACKORDER. THEY SAID I COULD GET THE PART CLEANED (AT MY EXPENSE), BUT THEY WOULDN'T GUARANTEE IT. SINCE I FREQUENTLY HAVE MY GRANDCHILDREN IN MY CAR, AND SINCE I AM FREQUENTLY ON THE INTERSTATE AT MUCH, MUCH HIGHER SPEEDS, I THINK I'LL WAIT FOR THE NEW PART--WHICH I HAVE BEEN TOLD HAS BEEN REDESIGNED. OF COURSE INSURANCE AND EXTENDED WARRANTIES WON'T PAY FOR A RENTAL CAR WHILE WAITING FOR A PART, SO I'M AT HOME--WRITING YOU! THE REAL REASON THAT I'M WRITING, OF COURSE, IS THAT THIS IS SUCH A SAFETY ISSUE. FOR MY CAR TO STOP IN THE MIDDLE OF THE ROAD WAS A LITTLE SCARY. SINCE THERE IS A BACKORDER ON THE PART NATIONWIDE, I ASSUME I'M NOT THE FIRST, OR EVEN THE SECOND, PERSON TO HAVE THIS PROBLEM WITH THEIR FORD CAR. BTW, I CALLED NHTSA, AND MY REFERENCE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

08/08/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

AT A STOP LIGHT. STEP ON GAS PEDAL WHEN LIGHT TURNS GREEN, NOTHING HAPPENS. ABLE TO GET CAR TO SIDE OF RODE. WRENCH LIGHT ON. TURN CAR OFF AND ON. WRENCH LIGHT GONE AND CAR DRIVES FINE. TOOK CAR TO MY MECHANIC THAT SAME DAY AND NOTHING "REGISTERED" ON THE CAR'S COMPUTER SO NO PROBLEM IDENTIFIED, ALTHOUGH I WAS TOLD IT "MIGHT" BE THE "THROTTLE BODY," AS HE'D JUST REPLACED ONE ON ANOTHER FORD. AS A "SAFETY PRECAUTION" I WAS TOLD THAT I COULD PUT THE CAR IN NEUTRAL AND TURN IT ON/OFF TO GET IT GOING IF IT SHOULD HAPPEN ON THE HIGHWAY. CALLED THE FORD SERVICE PEOPLE AND TOLD THEM EXACTLY WHAT HAPPENED - THEY ALSO TOLD ME THAT THEY CAN NOT FIX ANYTHING IF NOTHING REGISTERED ON THE CAR'S COMPUTER., I WOULD HAVE TO WAIT UNTIL IT HAPPENED AGAIN. TWO-THREE WEEKS GO BY - CAR DRIVING OK (WHEN GOING TO WORK I MAKE SURE TO DRIVE IN RIGHT LANE "JUST IN CASE" AND I NO LONGER CAN DRIVE ON HIGHWAY WITH MY CHILD IN CAR). THEN, IT HAPPENS: WHILE DRIVING AT APPROXIMATELY 40 MPH THE CAR LOSES POWER AGAIN. I GET OFF THE ROAD. ENGINE LIGHT AND WRENCH LIGHT ARE ON. CAR TOWED TO DEALER. THERE IS AN ISSUE WITH THE THROTTLE BODY. I AM DRIVING A RENTAL. *TR

08/07/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/05/2013
Crash: No
Fire: No
Summary

WHEN TRYING TO ACCELERATE INTO TRAFFIC, THE ENGINE DROPPED TO IDLE AND THE GAS PEDAL HAD NO AFFECT. TEMPORARY SOLUTION WAS TO PULL OVER, TURN ENGINE OFF, RESTART (WHICH REQUIRED EXCESSIVE CRANKING) WHICH SEEMED TO RESOLVE THE ISSUE. THROTTLE WORKS AGAIN. THIS ISSUE HAS NOW HAPPENED 3 ADDITIONAL TIMES AND WE HAVE PARKED THE CAR AS IT IS UNSAFE AND UNRELIABLE. FORD DEALER HAS NO CLUE ABOUT THE ISSUE AND CAN'T SCHEDULE GETTING IT INTO THE SHOP FOR AT LEAST 2 WEEKS. *TR

08/06/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

I WAS DRIVING IN THE FAR LEFT HAND LANE ON A HIGHWAY AT ABOUT 65 MPH WHEN ALL OF A SUDDEN MY VEHICLE LOST POWER AND WOULD NOT ACCELERATE WHEN I PUSHED THE ACCELERATOR PEDAL. I IMMEDIATELY PUT ON MY FLASHERS AND BEGAN MOVING OVER ONE LANE AT A TIME UNTIL FINALLY REACHING THE SHOULDER OF THE ROAD. WHILE DOING SO, WHEN THE VEHICLE SPEED WAS DOWN TO ABOUT 20 MPH, IT STARTED SHAKING (LIKE A JERKING BACK AND FORTH MOTION). AFTER LETTING THE CAR REST FOR ABOUT 10 MINUTES I TRIED TO START IT UP. THE VEHICLE STARTED, BUT THE CHECK ENGINE INDICATOR LIGHT WAS ILLUMINATED. I FOLLOWED THE DIRECTIONS IN THE VEHICLES MANUAL AND DROVE SLOWLY TO MY MECHANIC, NOT ACCELERATING OR DECELERATING ABRUPTLY. THE INITIAL DIAGNOSTIC TEST INDICATED THAT THE MASS AIR FLOW SENSOR NEEDED TO BE CLEANED AND THIS WAS PERFORMED. THE VEHICLE SEEMED TO BE RUNNING NORMALLY FOR ABOUT ONE WEEK, BOTH ON HIGHWAY AND LOCAL CITY ROADS. ONE WEEK LATER, DRIVING ABOUT 20 MPH ON A LOCAL STREET, THE SAME THING HAPPENED. I BROUGHT THE VEHICLE BACK TO MY MECHANIC WHO AFTER DOING THE DIAGNOSTICS TOLD ME THAT THE THROTTLE BODY NEEDED TO BE REPLACED. APPARENTLY THE MECHANIC FOLLOWED THE BULLETINS WHICH WERE ISSUED BY THE VEHICLE MANUFACTURER, WHICH BY VIRTUE OF ISSUING THESE BULLETINS KNEW OF THE POTENTIAL PROBLEM. I BELIEVE THAT THIS ISSUE IS A MAJOR SAFETY CONCERN. I WAS LUCKY, I WAS ABLE TO MOVE MY VEHICLE TO THE SHOULDER OF THE HIGHWAY BECAUSE AT THE TIME THERE WAS NOT MUCH TRAFFIC. DEFINITELY, IF I WAS DRIVING AT 65MPH, AND THERE WAS A CAR BEHIND ME TRAVELING AT THE SAME SPEED, THERE WOULD BE KNOW WAY FOR THEM TO STOP, WHEN MY CAR DECELERATED SO RAPIDLY. *TR

08/06/2013
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG9BK******
Summary

WHILE DRIVING MY FAMILY IN OUR 2011 FORD ESCAPE AT 65MPH ON AN INTERSTATE - I SUDDENLY EXPERIENCED A TOTAL LOSS OF POWER. THE ENGINE DID NOT QUIT - BUT RATHER DECELERATED RAPIDLY TO IDLE SPEED. I IMMEDIATELY PULLED OVER TO THE SIDE OF THE HIGHWAY AND ATTEMPTED TO REV THE ENGINE AND SHIFT THE TRANSMISSION INTO PARK, AND THEN BACK INTO DRIVE - WITH NO RESULT. I TURNED THE VEHICLE OFF AND WAITED 1 MINUTE, TO SEE IF IT COULD POSSIBLY BE A COMPUTER PROBLEM. I STARTED THE CAR, REVVED THE ENGINE, SHIFTED INTO DRIVE AND PROCEEDED AT NORMAL SPEED. THE FOLLOWING DAY THIS SAME THING HAPPENED TO MY WIFE ON ANOTHER HIGHWAY. I CALLED A FORD DEALER AND A TRUSTWORTHY REPAIR SHOP - AND THEY BOTH POINTED TO THE THROTTLE BODY ASSEMBLY IN THE FUEL SYSTEM - WHICH SEEMS TO BE A COMMON PROBLEM. I HAD A NEW THROTTLE BODY INSTALLED AFTER A FORD DEALER HOOKED UP DIAGNOSTIC EQUIPMENT AND VERIFIED THE ISSUE. REPAIR COST WAS $513.68 PARTS AND LABOR. I FEEL THAT THIS IS A VERY DANGEROUS CONDITION - AND A RECALL OF THE VEHICLES EQUIPPED WITH THIS PART, SHOULD BE HAPPEN IMMEDIATELY. I HAVE READ MANY OTHER ACCOUNTS ON THE INTERNET OF THIS EXACT CONDITION. IT IS JUST A MATER OF TIME BEFORE A FAILURE LIKE THIS WILL OCCUR - AND A FOLLOWING VEHICLE - PERHAPS A SEMI-TRUCK WILL NOT BE ABLE TO STOP IN TIME CAUSING A VERY SERIOUS INJURY OR FATALITY. LUCKILY MY WIFE AND I WERE IN LIGHT TRAFFIC ON THE FREEWAY. *TR

08/06/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG9BK******
Summary

I WAS MAKING A RIGHT HAND TURN. THEN AS I CAME OUT OF THE TURN THE CAR STALLED I COULD NOT GO. I PRESSED ON THE GAS BUT NOTHING HAPPENED. I TURNED THE CAR OFF AND RESTARTED IT. IT WORKED FINE UNTIL I WENT AROUND ANOTHER RIGHT TURN, AND IT DID THE SAME THING THAT'S WHEN I TOOK IT TO THE FORD DEALERSHIP. *TR

08/06/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2013
Crash: No
Fire: No
Summary

I WAS DRIVING MY 2011 FORD ESCAPE LATE AT NIGHT, WHEN I COMPLETELY LOST POWER ON MY VEHICLE. I WAS ABLE TO SAFELY PULL OFF TO THE SIDE OF THE ROAD. AS I BROUGHT THE CAR TO A STOP (BRAKING), THE CAR JERKED FORWARD BEFORE STOPPING. I SHUT OFF THE CAR, AND SAT FOR A FEW MOMENTS, WONDERING WHAT TO DO. THE DASH SHOWED A WRENCH SYMBOL, SO I CHECKED THE MANUAL TO SEE WHAT IT MEANT. IT SAID SOMETHING ABOUT A FAULT AND THE POWERTRAIN. I CHECKED TO SEE IF THE CAR WOULD RESTART AND IT DID. I CONTINUED TO DRIVE, AND APPROXIMATELY 10-15 MINUTES LATER IT DID IT AGAIN. THIS TIME AT A SPEED OF OVER 60MPH. I MADE IT TO MY DESTINATION AND CALLED MY HUSBAND. HE CHECKED THE INTERNET TO SEE IF ANYONE ELSE HAD THIS PROBLEM AND WAS SHOCKED TO SEE ALL THE COMPLAINTS ABOUT THIS. THANKFULLY, HE READ THAT IF I STAYED UNDER 60 MPH AND DIDN'T DRIVE TOO LONG IT SHOULDN'T HAPPEN AGAIN. I TOOK THE BACK WAY HOME AND ALTHOUGH IT WAS MUCH LONGER I MADE IT WITHOUT A FURTHER PROBLEM. WHY IS THIS PROBLEM PART(THROTTLE VALVE) NOT RECALLED. AND MOST IMPORTANTLY, AND FOR SAFETY REASONS WHY AREN'T THE OWNERS OF THESE 2011 ESCAPE'S MADE IMMEDIATELY AWARE OF THIS HAZARD. THIS WAS THE CLOSEST I CAME TO A FATAL ACCIDENT AND NOT NECESSARILY MY OWN. *TR

08/05/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG4BK******
Summary

WHILE DRIVING AT SPEEDS FROM 50 - 65 MPH, MY ESCAPE WILL SUDDENLY LOSE POWER. THE ENGINE REMAINS RUNNING, BUT THE ACCELERATOR PEDAL HAS NO EFFECT. THE VEHICLE WILL CONTINUE TO MOVE VERY SLOWLY AFTER MOVING TO THE SHOULDER OF THE ROAD. THE "WRENCH" LIGHT IS INDICATED ON THE DASH. AFTER COMING TO A STOP, TURNING THE ENGINE OFF AND RESTARTING, THE PROBLEM IS TEMPORARILY RESOLVED. AFTER SOME RESEARCH ON THE NHTSA SITE, THIS SAME PROBLEM OCCURS IN THE ESCAPE AND FORD FUSION. FORD IS COMPLETELY AWARE OF THE PROBLEM, BUT HAS NOT ISSUED A RECALL. THE PROBLEM IS THE THROTTLE CONTROL BODY. A LOCAL FORD DEALER OFFERED TO REPLACE THE PART FOR APPROXIMATELY $600. I PURCHASED THE PART FOR $350 AND WILL REPLACE MYSELF AS IT IS A SIMPLE 10 MINUTE JOB. THIS IS A VERY DANGEROUS DEFECT AND I WISH THAT FORD WOULD TAKE THIS SERIOUSLY. *TR

08/05/2013
Components: POWER TRAIN,ENGINE
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG1BK******
Summary

THROTTLE BODY STOPS TO ONLY IDLE UPON ACCELERATING OR USE OF THROTTLE FROM STOP. SOMETIMES IT WILL ALLOW TO ACCELERATE UP TO 30 TO 40 MPH BEFORE IT QUITS WORKING UPON THROTTLE INPUT FROM DRIVER. SO, IT WILL ONLY IDLE AFTER ACCELERATING HALF OR PART WAY THROUGH AN INTERSECTION AND YOU ARE AT THE MERCY OF INCLINE OR DECLINE OF ROAD TO HOPEFULLY COAST TO SAFETY. IT HAS DONE THIS WHILE TURNING LEFT WHILE HAVING TO YIELD TO ONCOMING TRAFFIC. IT CAUSED ONCOMING TRAFFIC TO HAVE TO STOP WHILE I GOT STRANDED IN MIDDLE OF TURN. SAFETY ISSUE FOR SURE. *TR

08/05/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/28/2013
Crash: No
Fire: No
Summary

THE CAR IS RUNNING THEN THE ACCELERATOR STOPS WORKING. *TR

08/04/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG9BK******
Summary

WHILE ACCELERATING FROM A STOPPED POSITION THE GAS PEDAL STOPPED WORKING AND THE CAR CAME TO AN IDLE SPEED IN TRAFFIC. I EXITED HIGHWAY AND IDLED ONTO THE RAMP TO THE NEAREST PARKING LOT. AFTER TURNING THE CAR OFF FOR A WHILE AND TRIED TO RESTART WITH HESITATION AND WAS ABLE TO DRIVE HOME AND TO THE NEAREST FORD DEALERSHIP THE NEXT DAY.(CROSSROADS FORD- INDIAN TRAIL, NC) THE SERVICE DEPARTMENT CLEANED THE INJECTORS AND FUEL THROTTLE BODY ALONG WITH A OIL CHANGE AND TRANSMISSION FLUSH.($300) THE CAR STILL HAD A IDLING ISSUE BUT I THOUGHT IT WAS JUST LEFT OVER RESIDUE CLEANING ITSELF OUT.( I HAVE COMPLAINED OF SHIFTING PROBLEMS/ACCELERATION PROBLEMS WITH CAR SINCE PURCHASE IN 2011. I HAVE TAKEN IT INTO KEITH HAWTHORNE FORD OF BELMONT (WHERE PURCHASED) SEVERAL TIMES WITH THIS COMPLAINT. NOTHING COULD EVER BE FOUND.) THE SECOND INCIDENT DATE IS 8-2-13. I WAS ON HWY 74 IN INDIAN TRAIL AND HAD PULLED OUT AHEAD OF TRAFFIC LEAVING A STOP LIGHT WITH PLENTY OF TIME TO ACCELERATE TO SPEED AND THE GAS PEDAL STOPPED WORKING AGAIN. I PUT MY FLASHERS ON AND IDLED TO THE NEXT PARKING LOT ON THE RIGHT WHICH WAS A FOOD LION SHOPPING CENTER. I WAS ALMOST REAR-ENDED BY A RED & WHITE TRACTOR TRAILER BECAUSE HE COULDN'T SLOW DOWN IN TIME, IT JUST WAS ABLE TO GET IN THE LEFT LANE BEFORE HITTING ME. SEVERAL CARS WERE BACKED UP AND SLAMMING ON BRAKES TO KEEP FROM HITTING ME. THERE WAS NO SAFE PLACE TO PULL OVER SO I HAD TO IDLE TO THE PARKING LOT. I TURNED THE CAR OFF AS IN THE EARLIER INCIDENT AND GOT IT RESTARTED AND WAS ABLE TO DRIVE IT THE MILE OR 2 BACK TO CROSSROADS FORD. I RECEIVED A CALL TODAY FROM THE SERVICE STAFF THAT THE FUEL THROTTLE BODY NEEDED TO BE REPLACED AND IT WOULD COST AN ADDITIONAL $500 TO WHICH THEY WOULD DEDUCT $100 FOR THE SERVICE PERFORMED 2 DAYS EARLIER. THE CAR REMAINS AT THE CROSSROADS FORD WHILE I AWAIT A CALL FROM A CUSTOMER SERVICE AGENT FOR THIS ISSUE. *TR

08/04/2013
Components: POWER TRAIN
Incident Date: 08/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG6BK******
Summary

I WAS DRIVING MY 2011 FORD ESCAPE ON A CROWDED I-4 AROUND ORLANDO FLORIDA WHEN I COMPLETELY LOST POWER ON MY VEHICLE. I WAS ABLE TO SAFELY PULL OFF TO THE SIDE OF THE ROAD. AS I BROUGHT THE CAR TO A STOP (BRAKING), THE CAR JERKED FORWARD BEFORE STOPPING. I SHUT OFF THE CAR, AND SAT FOR A FEW MOMENTS, WONDERING WHAT TO DO. THE DASH SHOWED A WRENCH SYMBOL, SO I CHECKED THE MANUAL TO SEE WHAT IT MEANT. IT SAID SOMETHING ABOUT A FAULT AND THE POWERTRAIN. I CHECKED TO SEE IF THE CAR WOULD RESTART AND IT DID. I CONTINUED TO DRIVE, AND APPROXIMATELY 10-15 MINUTES LATER IT DID IT AGAIN. THIS TIME THE CHECK ENGINE LIGHT CAME ON AS WELL. I MADE IT TO MY DESTINATION AND CALLED MY HUSBAND. HE CHECKED THE INTERNET TO SEE IF ANYONE ELSE HAD THIS PROBLEM AND WAS SHOCKED TO SEE ALL THE COMPLAINTS ABOUT THIS. THANKFULLY, HE READ THAT IF I STAYED UNDER 60 MPH AND DIDN'T DRIVE TOO LONG IT SHOULDN'T HAPPEN AGAIN. I TOOK THE BACK WAY HOME AND ALTHOUGH IT WAS MUCH LONGER I MADE IT WITHOUT A FURTHER PROBLEM. WHY IS THIS PROBLEM PART(THROTTLE VALVE) NOT RECALLED. AND MOST IMPORTANTLY, AND FOR SAFETY REASONS WHY AREN'T THE OWNERS OF THESE 2011 ESCAPE'S MADE IMMEDIATELY AWARE OF THIS HAZARD. THIS WAS THE CLOSEST I CAME TO A FATAL ACCIDENT AND NOT NECESSARILY MY OWN. *TR

08/03/2013
Components: POWER TRAIN,ENGINE
Incident Date: 08/01/2013
Crash: No
Fire: No
Summary

WHILE DRIVING MY 2011 FORD ESCAPE TO WORK WHEN ALL OF THE SUDDEN IT LOST POWER. MY FIRST THOUGHT WAS THAT THE ENGINE HAD DIED, BUT WHEN I LOOKED DOWN I SAW THAT IT WAS STILL BOUNCING BETWEEN 500 AND 1000 RPM. I ALSO NOTICED THAT THE RED WRENCH LIGHT HAD COME ON. I WAS ABLE TO GET THE CAR PULLED OVER INTO A PARKING LOT. I WAS NOT SURE WHAT WAS GOING ON SO I SHUT THE CAR OFF. A MINUTE OR TWO LATER I STARTED THE CAR AND IT STARTED RIGHT UP. I THEN CONTINUED ON TO WORK BUT AFTER EXCITING THE FREEWAY I STOPPED AT A RED LIGHT WHEN I WENT TO ACCELERATE FROM THE LIGHT THE CAR DID THE SAME THING. I WAS ABLE TO PULL OVER AND DID THE SAME AS BEFORE. I MADE IT TO WORK WITH NO FURTHER ISSUES THIS TIME THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. THAT AFTERNOON I TOOK THE CAR TO THE DEALERSHIP TO HAVE IT LOOKED AT AND THEY ASKED ME TO BRING IT BY THE NEXT MORNING. I DROVE THE CAR HOME FROM THERE WITH NO INCIDENT. THE NEXT MORNING I TOOK THE ESCAPE BACK TO THE DEALERSHIP AFTER WAITING FOR ABOUT THREE HOURS THE TOLD ME THAT THERE WAS A PROBLEM WITH THE THROTTLE BODY. I PROCEEDED TO DRIVE THE CAR HOME AND I ENDED UP HAVING THE SAME ISSUE WITH THE CARE GOING INTO WHAT I GUESS THE CALL SAFE MODE. I WAS AS BEFORE ABLE TO SHUT THE CAR DOWN AND START IT BACK UP AGAIN. THIS HAPPEN GOING ACROSS A TWO LANE BRIDGE IN TRAFFIC LUCKILY THE CAR BEHIND ME WAS FAR ENOUGH BEHIND ME THAT THE DID NOT RUN INTO ME BUT CAME REAL CLOSE. *TR

08/03/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG7BK******
Summary

WHETHER I DRIVING IN DOWNTOWN TRAFFIC OR HIGHWAY MY FORD ESCAPE WOULD START HESITATION. COULD NOT GET A CHARGE FROM TO DRIVE SUV. OR MY ESCAPE WOULD POWER AND THE ENGINE WOULD DIE WHILE DRIVING OR WHEN I WAS PULLING OUT FROM INTERSECTION. I TOOK FORD ESCAPE TO A FORD DEALERSHIP THEY DID WHATEVER TEST AND TOLD ME THEY WOULD HAVE TO ORDER PART. TWO WEEKS OF WAITING FOR PART TO ARRIVE AND STILL NO PART DEALERSHIP TOLD ME PART WAS ON A STATE ORDER BECAUSE I WAS IN FLORIDA WHEN THIS HAPPENED AND I WAS FROM ILLINOIS WITH MY TRIP ENDING AND NEEDED TO GET HOME. I FELT DEALERSHIP WAS GIVING ME RUN AROUND SO I CALLED MAIN HEADQUARTERS IN DETROIT, MICHIGAN AND WAS TOLD THE THROTTLE BODY WAS ON BACK ORDER BECAUSE FORD WAS HAVING PROBLEMS FIGURING OUT PROBLEM AND THEREFORE COULD NOT SEND PART BECAUSE THEY DIDN'T HAVE A CORRECTED THROTTLE BODY PART TO SEND. I ASKED IF FORD WAS DOING A RECALL ON ESCAPE AND WAS TOLD NOT AT THIS TIME. I RECEIVED A CALLED FROM FORD MOTOR CO. ABOUT 2 DAYS LATER TELLING ME THE PART WOULD BE SENT TO DEALERSHIP BY WEDNESDAY OF FOLLOWING WEEK AND THAT A CALL WAS ALSO PLACED TO DEALERSHIP TO INFORM THEM THE PART WAS FOR MY ESCAPE NOT THE TWO FORD ESCAPES WITH SAME PROBLEM THAT WERE AHEAD OF MINE. BY THE FOLLOWING WEEK ON WEDNESDAY MY FORD ESCAPE WAS REPAIRED AND I WAS ABLE TO DRIVE HOME BACK TO ILLINOIS. TO THIS DAY I AM NOT SURE IF I HAVE A REPLACEMENT PART THAT HAS FIXED THE PROBLEM OR IF FORD MOTOR CO. SENT ME THE SAME PART THAT WILL AGAIN BREAK DOWN ON ME. I HAVE KEPT TRACK OF ALL PHONE CALLS I MADE DATE TIME AND WHO I SPOKE WITH AND ALSO THE CALLS FROM FORD MOTOR CO. TO ME. NEEDLESS TO SAY I AM VERY DISAPPOINTED WITH THE WHOLE MATTER AND I AM FILING THIS COMPLAINT. *TR

08/03/2013
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG1BK******
Summary

MY WIFE WAS DRIVING APPROXIMATELY 50 MPH WHEN GAS PEDAL ON 2011 FORD ESCAPE V6 BECAME UNRESPONSIVE. GOT VEHICLE TO SHOULDER AFTER ALMOST CRASHING IN TRAFFIC. RED WRENCH LIGHT ON DASHBOARD WAS ON. TURNED VEHICLE OFF THEN RESTARTED AND APPEARED TO BE OK. DROVE HOME APPROX. 10 MILES. TOOK TO DEALER WHO CHECKED CODES AND FOUND NOTHING WRONG. TOLD US THE ONLY WAY TO GET THE CODE WAS TO HAVE IT TOWED IN WITHOUT A RESTART BECAUSE COMPUTER DOES NOT STORE WRENCH LIGHT INDICATOR CODES. RESTARTING CLEARS THE CODE. LOCAL FORD DEALER WAS NOT HELPFUL. INVESTIGATED THIS PROBLEM AND FOUND THAT WAS MOST LIKELY A THROTTLE BODY PROBLEM. THERE ARE MANY OWNERS WITH THE SAME ISSUE. IT IS ON THE SHORT LIST FOR A RECALL. PURCHASED AN OBD II SENSOR AND PLUGGED IN WHILE DRIVING TO GET THE CODE. PROBLEM HAPPENED AGAIN WITH A FAULT CODE OF P2111 - THROTTLE ACTUATOR CONTROL SYSTEM - STUCK OPEN. *TR

08/03/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG2BK******
Summary

WAS DRIVING ON HIGHWAY AT 55 MPH, THE WRENCH LIGHT CAME ON DASHBOARD AND THE CAR STARTED DECELERATING. WOULD NOT ACCELERATE, HAD TO PULL OVER, TURN CAR OFF, THEN BACK ON, IN ORDER FOR CAR TO ACCELERATE AGAIN. SECOND INCIDENT SEEMED LIKE CAR'S POWER COMPLETELY SHUT OFF AND WOULD NOT COME BACK ON AGAIN AFTER A ROUGH IDLING STOP. *TR

08/02/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG6BK******
Summary

THE VEHICLE WAS ON THE HIGHWAY AND LOST POWER, THIS WAS THE SECOND TIME THAT THIS HAD HAPPENED IN TWO WEEKS. THE DEALER WAS NOT ABLE TO DETERMINE THE PROBLEM THE FIRST GO AROUND. VEHICLE WOULD START BUT HAD NO POWER, ENGINE LIGHT AND SERVICE WRENCH, HAD VEHICLE TOWED TO DEALERSHIP. THEY DETERMINED IT TO BE A BAD THROTTLE BODY, WHICH WAS NOT COVERED UNDER MY WARRANTY. *TR

08/02/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 08/29/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG7BK******
Summary

DRIVING APPROXIMATELY 40-45 MPH WHEN ENGINE JERKED AND SHUT DOWN. LOST SPEED AND NOTICED THE NOW NO SPEED / IDLING ENGINE RUNNING VERY ROUGH. THE WRENCH SYMBOL APPEARED ON INSTRUMENT CLUSTER INDICATING THROTTLE/POWERTRAIN ISSUE. RESTARTED CAR AND DROVE APPROXIMATELY 2 BLOCKS WHEN THE ENGINE SHUT DOWN AGAIN, THIS TIME THE CHECK ENGINE LIGHT APPEARED AS WELL AS THE WRENCH SYMBOL. LUCKILY WE WERE ABLE TO LIMP HOME SEVERAL BLOCKS. IMMEDIATELY BEGAN A SEARCH THE INTERNET FOR SIMILAR ISSUES AND DISCOVERED THAT MANY PEOPLE HAD EXPERIENCED THE SAME ISSUE WITH THEIR ESCAPE MODELS. TOOK IT TO THE MECHANIC WHO DID A COMPUTER CHECK AND INDICATED P-2011 AND P-2012 CODES. ALSO NOTED IN MY SEARCH WHERE MANY FOLKS THINK A RECALL IS IN ORDER........I COMPLETELY AGREE. THE PART IS FAULTY AND WILL CAUSE AN ACCIDENT IN THE FUTURE IF IT IS IGNORED. WAS ABLE TO GET THE VEHICLE TO THE DEALERSHIP FOR REPAIRS. THE MECHANIC AT THE DEALERSHIP TOLD ME THEY HAD AT LEAST TWO OCCURRENCES A WEEK WITH THE ESCAPES, FUSION, AND SIMILAR CARS THAT USED THE THROTTLE PART. THE INTERNET SEARCH REVEALED THE MAGNITUDE OF THE PROBLEM INDICATING A MAJOR PROBLEM WITH THE THROTTLE PART. RECALL? YOU BET BEFORE SOMEONE GET HURT.. *TR

08/01/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 07/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG6BK******
Summary

WHILE DRIVING ON THE INTERSTATE ON AFTERNOON 31JUL13, TRAVELING APPROXIMATELY 60 MPH WITH FOOT ON THE ACCELERATOR WHEN THE CAR BEGAN TO COMPLETELY DECELERATE. RPM WENT TO ZERO AND WITH FOOT ON THE GAS PEDAL NO ACCELERATION WAS POSSIBLE. WAS ABLE TO GET TO THE SIDE OF THE ROAD WITH EMERGENCY BLINKER LIGHTS ON. TURNED CAR OFF. WHEN RESTARTING CAR, CAR HAD ISSUES RESTARTING. DROVE FOR ANOTHER 7 MILES WITH NO WARNING LIGHT OR ISSUE. THE NEXT MORNING, 1AUG13, WHILE TRAVELING ON INTERSTATE AT ABOUT 60MPH AGAIN, AFTER ABOUT 20 MIN OF INTERSTATE DRIVING THE EXACT SAME THING HAPPENED AGAIN. WAS ABLE TO THEN DRIVE SLOWLY TO THE DEALERSHIP. DEALERSHIP INDICATED IT WAS A FAULTY THROTTLE VALVE THAT HAS BEEN VERY COMMON WITH THESE MODELS. *TR

08/01/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG6BK******
Summary

I WAS DRIVING WITH MY TWO KIDS IN TRAFFIC ON 95 WHEN MY TRUCK JUST SEEMED TO STOP WORKING. IT DID NOT STALL, THE ENGINE WAS STILL WORKING, I COULD STEER BUT COULD NOT ACCELERATE . I QUICKLY HAD TO GET OVER FOUR LANES TO THE SHOULDER . WHEN I DID, I TURNED THE CAR OFF AND WAITED A COUPLE MINUTES. I TURNED THE CAR BACK ON AND IT WAS A HARD START, ALMOST AS IF IT WERE GOING TO NOT START. TO GET .I CALLED MY FORD DEALERSHIP AND EXPLAINED AS BEST AS I COULD TO THE SERVICE DEPARTMENT~ WHO IN TURN ,OVER THE PHONE DIAGNOSED THE PROBLEM AS ELECTRICAL AND INFORMED ME MY WARRANTY WOULDN'T COVER IT, I SHOULD TAKE IT TO MY MECHANIC. I DROPPED MY TRUCK OFF AND HE TRIED TO FIX WHATEVER MAY HAVE CAUSED THE PROBLEM, COSTING US $500. MY HUSBAND PICKED IT UP AND WE TOOK IT OUT THAT NIGHT ~ IT HAPPENED FIVE MORE TIMES . THIS WAS SATURDAY NIGHT, MONDAY I TRIED TO CALL FORD AND TELL THEM WHAT HAPPENED. I WAS ON THE PHONE OFF AND ON FOR ABOUT 3-4 HOURS TRYING TO HAVE THIS HANDLED. FINALLY, I WAS TOLD BY MY MECHANIC~NOT THE DEALERSHIP~ ABOUT THIS BEING SOMETHING I COULD LOOK UP, THAT OTHER OWNERS HAD THIS SAME EXACT ISSUE. FORD TOLD ME TO BRING IT IN ON WED, I HAD TO CALL FORD CORPORATE TO FIND OUT IF I WAS ENTITLED TO A RENTAL AND DID I HAVE TO PAY A $100 DEDUCTIBLE. IT WAS LIKE PULLING TEETH TO HAVE THIS HANDLED. ON WED WHEN I WAS SUPPOSED TO DROP IT OFF, AFTER MORE DISCONNECTED PHONE CALLS AND VOICEMAILS~ I ASKED TO SPEAK WITH A DIRECTOR OR MANAGER. IN MIND EXPERIENCE HE WAS TREATING ME AS IF I WERE A CHILD AND I HAD NO IDEA WHAT I WAS TALKING ABOUT. HE HAD NEVER HEARD OF SUCH A PROBLEM WITH THE FORD ESCAPES.AFTER TELLING HIM WHAT I FOUND OUT ONLINE I WAS TOLD "IF YOU READ ANYTHING ON THE INTERNET, THAT'S SIMPLY YOUR RESEARCH." I AM DISGUSTED WITH MY EXPERIENCE,MY TRUCK IS SUPPOSEDLY FIXED. I DO NOT TRUST A COMPANY TO FIX SOMETHING THEY ARE PRETENDING DOESN'T EXIST. *TR

08/01/2013
Components: POWER TRAIN
Incident Date: 04/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG1BK******
Summary

I WAS DRIVING ON THE HIGHWAY GOING ABOUT 55 MPH. THE VEHICLE BEGAN TO LUNGE FORWARD AND THEN STOPPED RUNNING. I WAS ABLE TO GET OFF OF THE HIGHWAY, BUT IT WAS DARK. I LET THE CAR SIT FOR A MOMENT. IT THEN STARTED UP AND I WENT BACK ON THE ROAD. IT THEN BEGAN TO LUNGE AND STOPPED AGAIN. THE WRENCH LIGHT SHOWED ON THE INSTRUMENT PANEL BOTH TIMES. BY THE MANUAL, IT SHOWED A THROTTLE BODY ISSUE. THE CAR WAS TOWED TO THE FORD DEALERSHIP. THEY SAID THAT THE THROTTLE BODY WAS FAULTY, BUT THAT DUE TO THE MILEAGE, IT WAS NOT UNDER WARRANTY. I PAID $426.00 TO GET IT FIXED. WHEN I PICKED THE VEHICLE UP I ASKED THEM IF THIS WAS A RECALL AS I SAW COMPLAINTS ON THE INTERNET. THE TECHNICIAN SAID NOT YET, BUT TO KEEP MY PAPERWORK AS IT PROBABLY WOULD BE A RECALL AT SOME POINT. *TR

07/31/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

ENGINE CUT OUT WHILE DRIVING AT ABOUT 55MPH AND 'CHECK ENGINE' LIGHT LIT UP ON THE DASHBOARD. I PULLED OVER TO SIDE OF ROAD AND WAITED ABOUT TEN MINUTES BEFORE RE-STARTING VEHICLE. THE VEHICLE STARTED OK BUT 'CHECK ENGINE' LIGHT STAYED ON. I TOOK IT TO SERVICE STATION AND THEY RAN DIAGNOSTIC AND GOT CODE P2111 - THROTTLE ACTUATOR STUCK OPEN. I MADE REPAIR APPOINTMENT AT FORD DEALER FOR NEXT DAY. WHILE DRIVING HOME FROM WORK THE ENGINE STALLED AT A TRAFFIC LIGHT BUT RE-STARTED OK. *TR

07/31/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG1BK******
Summary

WE HAD OUR 2011 ESCAPE IN THE DEALERSHIP 2 TIMES DUE TO IT COMPLETELY SHUTTING DOWN WHILE DRIVING BEFORE THEY COULD FIGURE OUT THAT IS WAS A FAILED THROTTLE BODY (ELECTRICAL ISSUE). THEY TOLD US IT WAS "BAD GAS" EVERY OTHER TIME. WE HAD OUR INFANT IN THE VEHICLE WHEN IT SHUT DOWN ON THE FREEWAY AND SCARED THE CRAP OUT OF US. THANKFULLY WE WERE ABLE TO GET AWAY FROM OTHER VEHICLES AND MAKE AN EMERGENCY EXIT FROM THE FREEWAY ONTO THE SHOULDER UNTIL THE VEHICLE CAME TO A STOP. ITS EXTREMELY DANGEROUS AND FORD NEEDS TO ADDRESS THIS AND CREATE A RECALL. I HAVE DONE RESEARCH TO FIND SO MANY OTHERS WITH THE SAME EXACT ISSUE. OUR VEHICLE IS IN THE SHOP AS WE SPEAK TO THE TUNE OF A $500 FIX AND I JUST GOT OFF THE LINE WITH FORD CUSTOMER SERVICE TO DEMAND A REIMBURSEMENT. I AM WAITING TO HEAR BACK FROM THEM TO SEE IF THEY WILL WORK WITH US ON THE COST. OUR VEHICLE ONLY HAS 44K MILES ON IT AND WE HAD IT SERVICED BEFORE THE WARRANTY EXPIRED AND WERE TOLD EVERYTHING WAS FINE. WE ALSO HAD IT IN FOR SERVICE OTHER TIMES FOR THIS ISSUE. *TR

07/31/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG9BK******
Summary

DRIVING ON MAJOR INTERSTATE IN DOWNTOWN HOUSTON AT RUSH HOUR DOING 65 MILE AN HOUR WHEN CAR SUDDENLY STALLED CAUSING ME TO COME TO ALMOST A COMPLETE CRAWL AND I KEPT SEEING A FLASHING WRENCH IN MY DASH AREA AS THE CAR TUGGED ROUGHLY WHEN I ATTEMPTED TO ACCELERATE. MY CAR WAS ALMOST HIT BY SEVERAL CARS AS OTHERS SLAMMED ON BRAKES BEHIND. I WAS IN THE MIDDLE OF A 5 LANE HIGHWAY AND I HAD TO CROSS TWO LANES DOING 10 MILES PER HOUR TO GET OVER TO THE RIGHT. I WAS A VERY SCARY ORDEAL, I WAS SHOOK UP AND DISORIENTED BY THE ORDEAL. I TURNED THE CAR OFF AND SAT ON THE MEDIAN FOR 10 MINS AND STARTED THE CAR BACK UP AND THE FLASHING WRENCH WAS GONE. I CALLED FORD ABOUT A SIMILAR INCIDENT THAT I HAD LAST FALL OF 2012 AND THEY ASSURED ME THAT THERE WERE NO ISSUES REPORTED LIKE THIS FOR THE VEHICLE. PLEASE RESEARCH THE FACT THAT MY VIN IS STATED AS INVALID. MY VIN IS [XXX]. I GAVE THIS # TO THE FORD COMPANY WHEN I CALLED LAST YEAR AND NOW IT'S SHOWING AS INVALID?? THE BIGGER ISSUE IS THAT I FEEL THAT MY CAR IS UNSAFE AFTER THIS HAPPENING AGAIN TODAY AND KNOWING THAT I NEARLY CAUSED SEVERAL ACCIDENTS ON THE INTERSTATE AND PUT MY OWN LIFE IN DANGER IS CAUSING ME TO REACH OUT SEE WHAT ACTIONS I CAN TAKE AGAINST FORD TO FIX THIS ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/30/2013
Components: POWER TRAIN
Incident Date: 07/29/2013
Crash: No
Fire: No
Summary

I WAS DRIVING AT A SPEED OF 45 MPG AND MY ESCAPE SOUNDED LIKE IT WENT INTO NEUTRAL, I TRIED TO GIVE IT GAS AND IT WOULDN'T MOVE, I PULLED OVER AND IT WAS JUST RUNNING BUT STILL WOULD NOT MOVE, THE WRENCH CAME UP ON THE DASH LIGHTS SO I LOOKED IN THE OWNERS MANUAL AND IT SAID IT WAS THROTTLE CONTROL/POWERTRAIN , I HAD TO GET IT TOWED TO MY DEALERSHIP. *TR

07/30/2013
Components: POWER TRAIN,ENGINE
Incident Date: 07/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG4BK******
Summary

RECEIVING A P2111 CODE ON DIAGNOSTICS. NEEDS NEW THROTTLE BODY. ON NATIONAL BACKORDER. I AM OUT A VEHICLE UNTIL THIS IS REPAIRED, AND CANNOT AFFORD A RENTAL, OR A NEW ONE. IT IS MY UNDERSTANDING THAT THIS IS A COMMON PROBLEM ON THESE VEHICLES, THAT FORD HAS KNOWN ABOUT. THEY NEED TO ISSUE A RECALL. *TR

07/30/2013
Components: POWER TRAIN
Incident Date: 06/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D71BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE BEING TOWED BY A RECREATIONAL VEHICLE, SMOKE EMITTED FROM THE VEHICLE AND THERE WAS A VISIBLE TRANSMISSION LEAK. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS FOUND THAT THE TRANSMISSION HAD SEIZED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 23,179. UPDATED 08/20/13*LJ

07/29/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/27/2012
Crash: No
Fire: No
Summary

I WAS ABOUT TWO BLOCKS FROM HOME, DRIVING THE SUV AND SLOWED DOWN TO TURN THE CORNER, WHEN I TRIED TO HIT THE GAS TO ACCELERATE, THE CAR WOULDN'T ACCELERATE PAST 5MPH. A FEW LIGHTS CAME ON THE DASHBOARD AND I WAS ABLE TO DRIVE IT HOME. WHEN I RESTARTED IT, IT WORKED FINE. I HAD THE CAR TOWED TO THE DEALERSHIP, WHICH SAID THEY COULDN'T DUPLICATE THE PROBLEM. I HAD ONLY OWNED THE CAR FOR 6 MONTHS AT THE TIME. *TR

07/29/2013
Components: POWER TRAIN,ENGINE
Incident Date: 07/28/2013
Crash: No
Fire: No
Summary

I WAS ABOUT TWO BLOCKS FROM HOME, DRIVING THE SUV AND SLOWED DOWN TO TURN THE CORNER, WHEN I TRIED TO HIT THE GAS TO ACCELERATE, THE CAR WOULDN'T ACCELERATE PAST 5MPH. THE WRENCH ICON CAME ON, AND THE RPM WOULDN'T GO PAST 1. WHEN I RESTARTED IT, IT WORKED FINE. I HAD THE CAR TOWED TO THE DEALERSHIP. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED. MY CAR IS ONLY 2 YEARS OLD. THE FIRST INCIDENT WAS WHEN IT WAS 6 MONTHS OLD. *TR

07/29/2013
Components: POWER TRAIN
Incident Date: 07/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG0BK******
Summary

I WAS TRAVELING 55 MPH DOWN THE HIGHWAY AND SUDDENLY, THE VEHICLE LOST POWER. I PUSHED ON THE GAS AND NOTHING. I COASTED TO THE SIDE OF THE ROAD AND NOTICED A YELLOW WRENCH. I LOOKED IT UP IN THE MANUAL AND IT STATED SOMETHING ABOUT A POWER TRAIN ERROR OR DEFECT AND TO CONTACT A FORD DEALERSHIP IMMEDIATELY. WELL, CONSIDERING I WAS OVER 60 MILES FROM HOME, I TURNED IF OFF, SAT FOR A FEW MINUTES, AND STARTED IT. NO WRENCH SO I BEGAN TO DRIVE. I DROVE ANOTHER 15 MILES OR SO AND THEN THE SAME THING HAPPENED. I WAS ABLE TO START IT UP AND GET IT GOING AGAIN BUT ONCE I PARKED IT, I HAD IT TOWED AND IT'S BEEN SITTING EVER SINCE. I CALLED FORD AND THE MECHANIC GAVE ME THE IMPRESSION IT WAS COVERED UNDER THE MANUFACTURERS WARRANTY AS LONG AS I'M UNDER 50,000 MILES BUT I'M STARTED TO READ OTHERWISE WHICH HAS ME CONCERNED. TO REITERATE WHAT OTHERS WERE SAYING, IF I WERE IN A BUSY HIGHWAY, THIS "ERROR" MAY HAVE BEEN FATAL. NO PROBLEMS OR ANYTHING PRIOR TO THESE OCCURRENCES SO THE MALFUNCTION COMES SUDDENLY AND WITHOUT WARNING. *TR

07/29/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

GOING DOWN ROAD, FIRST NO GAS PEDAL CONTROL , THEN STARTS TO MAKE ENGINE AND WHOLE VEHICLE PULSATE. STARTING TO GET WORSE AND DANGEROUS, ABOUT 3 TO4 TIMES A TRIP. DEALER HAS TOLD US THE PART IS ON BACKORDER ,MEANWHILE TRYING TO DEAL WITH IT. *TR

07/28/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG3BK******
Summary

DRIVING AT FREEWAY SPEED WHEN ENGINE LOST ALL POWER. UNABLE TO ACCELERATE. ENGINE LIGHT AND WRENCH LIGHT CAME ON. WAS ABLE TO PULL TO THE SIDE OF THE ROAD. RESTARTED VEHICLE AND PROCEEDED BACK ON TO FREEWAY. INCIDENT REPEATED 5 TIMES IN 10 MILES OF DRIVING. FINALLY LOCATED A FORD DEALERSHIP. COMPUTER CODE INDICATED FAULTY THROTTLE BODY. UNABLE TO REPAIR SAME DAY BECAUSE DEALERSHIP DID NOT HAVE THE PART. CALLED 7 DIFFERENT DEALERSHIPS WITHIN A 200 MIL RADIUS AND ADVISED NO ONE HAD THE PART IN STOCK. APPEARS THIS IS A POPULAR PROBLEM. FINALLY FOUND THE PART THE FOLLOWING DAY AND DEALER INSTALLED. NO PROBLEMS SINCE. WAS FORCED TO DRIVE THE VEHICLE UNTIL THE PART ARRIVED AS I WAS OUT OF TOWN ON BUSINESS WHEN THIS OCCURRED. THE LOSS OF ACCELERATION RESULTED IN DANGEROUS SITUATIONS. I EXPERIENCED THIS NOT ONLY AT HIGHWAY SPEED BUT ALSO WHEN TRYING TO ENTER THE FREEWAY. I WAS ALMOST HIT TWICE. *TR

07/27/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG6BK******
Summary

DRIVING PA TURNPIKE AT 10:00 PM 7/19/2013 @ 65 MPH SB. HEARD THUMP, WRENCH LITE CAME ON, THEN ENGINE LITE. NO POWER ON ACCELERATION. COASTED TO SIDE OF ROAD. CALLED AAA. COULDN'T START CAR KEPT SPUTTERING. WAITED FOR 1 1/2 HOURS NO AAA. TRIED TO START CAR. STARTED. CONTINUED ON JOURNEY. NEXT DAY TOOK TO DEALER. GOT AN APPOINTMENT FOR 7/23/2013 @ 2PM. DROVE CAR ON MON. 7/22/2013. GOING 35 MPH. SAME THING. THUMP, WRENCH LITE, ENGINE LITE.NO POWER. COASTED TO OFF RAMP. TOOK TO DEALER ON 7/23/2013 FOR DIAGNOSTIC.FAILED THROTTLE BODY ASSY. REMOVED AND REPLACED THROTTLE BODY AND REPROGRAMMED THE PCM AND RETESTED. COST..$500.68...OUT OF WARRANTY. *TR

07/27/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG2BK******
Summary

WHILE DRIVING ON PARKWAY AT 60 MPH LOST POWER WAS ABLE TO COAST TO SIDE OF ROAD. ONCE I SHUT CAR OFF THEN RESTARTED, IT WOULD DRIVE FINE. ONCE I HIT 60 AGAIN IT WOULD POWER OFF AGAIN. I WOULD HAVE TO DRIVE UNDER 50 FOR CONTINUOUS POWER. WENT TO SAYVILLE FORD FOR REPAIR. THEY SAID IT WAS THE THROTTLE. TURNS OUT ITS THE SAME PROBLEM EVERYONE IS HAVING. I PAID $486.89 FOR REPAIR. $171.68 FOR PART AND $315 FOR LABOR. *TR

07/25/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUOEGXBK******
Summary

ON MAY 23RD WE WERE TRAVELING ON AN INTERSTATE AT ABOUT 65MPH AND SUDDENLY THE CAR LOST ACCELERATION, WE WERE ABLE TO PULL OVER TO SIDE OF ROAD AND LUCKILY ABLE TO AVOID OTHER CARS. WE TURNED OFF ENGINE AND IT STARTED AGAIN BUT WAS VERY APPREHENSIVE. THE CAR DID OK UNTIL JULY 20TH WHEN WE STOPPED AT A LIGHT AND WHEN WE STARTED THE ACCELERATION WAS GONE AGAIN, WE WERE ABLE TO GET TO SIDE OF ROAD BUT IT TOOK 3 TRIES TO GET IT STARTED AGAIN. WE TRIED TO GET HOME BEFORE IT HAPPENED AGAIN BUT ABOUT 2 MILES FROM OUR HOME IT DIED AGAIN. WE WERE ON A 2 LANE ROAD BUT WAS ABLE TO PULL INTO SOMEONE'S DRIVEWAY AND IT TOOK SEVERAL TIMES TO GET IT STARTED AND WE TRIED TO GET BACK ON ROAD BUT IT DIED AGAIN. AFTER A COUPLE MORE TRIES IT STARTED AND WE WERE ABLE TO MAKE IT HOME. WE HAD TO CALL A TOW TRUCK TO TAKE IT TO THE DEALER BECAUSE WE WERE AFRAID IT WOULD HAPPEN AGAIN AND COULD HAVE HAD AN ACCIDENT. WE HAVE ONLY HAD THE CAR FOR 2 YRS AND IT ONLY HAS AROUND 38000 MILES. *TR

07/25/2013
Components: POWER TRAIN,ENGINE
Incident Date: 07/25/2013
Crash: No
Fire: No
Summary

WHEN ACCELERATING ON THE HIGHWAY AND REACHING 60MPH, SUDDENLY THE ACCELERATION STOPPED AND THE CAR BEGAN TO GO INTO LIMP MODE. WITH NO ACCELERATION, I VEERED OFF THE HIGHWAY AND WAS UNABLE TO THROTTLE THE CAR FORWARD. WHEN IN PARK, THE ENGINE SEEMED TO BE "KICKING" AND STRUGGLED TO STAY ON. WRENCH LIGHT WENT ON. TURNED CAR OFF. TURNED CAR BACK ON AFTER A LONG HESITATED START AND THE VEHICLE WAS ABLE TO MOVE FORWARD WITH ACCELERATION. WRENCH LIGHT CAME OFF. I TOOK THE CAR TO THE FORD DEALERSHIP AND THEY TOLD ME I NEEDED A NEW THROTTLE BODY. I REPLACED THE THROTTLE BODY. SIMILAR ISSUE HAPPENED WITH A FRIEND OF MINE, SAME YEAR, MAKE, AND MODEL. HIS WAS UNDER WARRANTY, MINE NOT. *TR

07/25/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG2BK******
Summary

SMALL SURGES JUST AFTER STOPS. TOTAL LOSS OF POWER AT HIGHWAY SPEEDS. JULY 2012 SHOWED THE CHECK ENGINE LIGHT, AND HAD TO COAST TO SIDE OF THE ROAD, GAS PEDAL TOTALLY DEAD, ENGINE AND CAR STILL RUNNING. TURN OFF AND RESTART AND ALL CHECK ENGINE LIGHTS GO AWAY AND CAR ACTS NORMALLY. DEALERSHIP FOUND NO CODES. JUNE 2013 AGAIN TOTAL LOSS OF POWER AT HIGHWAY SPEEDS, THIS TIME POWERTRAIN LIGHT COMES ON, AND THE CAR HAS TO COAST TO THE SIDE OF THE ROAD, GAS PEDAL TOTALLY DEAD, ENGINE AND CAR STILL RUNNING. TURN OFF AND RESTART AND ALL POWERTRAIN LIGHTS GO AWAY AND CAR ACTS NORMALLY. THIS LOSS OF POWER HAS HAPPENED 15-20 TIMES TO DATE FROM JULY 2012 TO JULY 2013. *TR

07/25/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG7BK******
Summary

MY WIFE WAS TAKING HER MOTHER HOME ON THE 18TH OF JULY WHEN THE ESCAPE STARTED TO HESITATE AND SURGE GOING UP A HILL. WHEN SHE PRESSED ON THE GAS PEDAL THERE WAS NO RESPONSE FROM THE ENGINE.THE POWERTRAIN AND ENGINE LIGHTS CAME ON SO SHE CALLED ME IMMEDIATELY. SHE WAS AFRAID TO LEAVE IT RUNNING SO SHE SHUT IT DOWN. WHAT MADE THINGS WORSE WAS THE FACT THAT IT WAS 97 DEGREES OUT THAT DAY AND SHE HAD HER MOTHER WITH HER WHO IS HANDICAPPED. AFTER THE ENGINE COOLED A BIT, I WAS ABLE TO DRIVE IT THE REST OF THE WAY TO HER MOTHER'S HOUSE. AFTER DROPPING HER OFF, THE VEHICLE BROKE DOWN TWICE ON THE WAY TO THE REPAIR FACILITY. IT TURNED OUT TO BE A PROBLEM WITH THE THROTTLE BODY. AS A FORMER MECHANIC AND NOW A PARTS PERSON I CAN SAY WITH CONFIDENCE THAT THIS IS DEFINITELY A SAFETY ISSUE. *TR

07/24/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG6BK******
Summary

WHEN ACCELERATING THE CAR STALLS FOR NO APPARENT REASON. I WAS DRIVING DOWN A BUSY HIGHWAY IN THE LEFT LANE, WHEN I ACCELERATED THE MADE A COUPLE OF JERKS, THRU THE WRENCH SIGN ON THE DASH AND LOST ALL POWER. THIS HAS HAPPENED TO ME 3 TIMES, ONCE FROM A DEAD STOP TURNING LEFT ACROSS TRAFFIC AND TWICE WHILE ACCELERATING AT AN AVERAGE SPEED ON THE HIGHWAY THERE WAS A TOTAL LOSS OF PROPULSION OF THE CAR AND ALL YOU CAN DO IS HOPE AND PRAY YOU CAN COAST TO SAFETY. IT IS JUST A MATTER OF TIME BEFORE SOMEONE IS KILLED ON A BUSY INTERSTATE WHEN THE THROTTLE GOES OUT. FORD REPLACED MY THROTTLE YESTERDAY FOR $328 AND NEVER SAID A WORD ABOUT THIS BEING AN ISSUE WITH THIS CAR! THIS ABSOLUTELY NEEDS TO BE LOOKED AT AND RECALLED! *TR

07/24/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 07/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG0BK******
Summary

MY FORD ESCAPE HAS STALLED 11 TIMES IN THE PAST FIVE DAYS. IT HAS HAPPENED AT VARIOUS SPEEDS, RANGING FROM 20 MPH TO 65 MPH. THE FIRST 8 TIMES THE VEHICLE STALLED (AS IF OUT OF GEAR), THE "WRENCH" LIGHT CAME ON THE DASH, AND I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. AS I CAME TO A FINAL STOP EACH TIME, THE VEHICLE WOULD JERK AND THEN I WAS FINALLY ABLE TO PUT THE CAR IN PARK. I TURNED THE VEHICLE OFF AND ATTEMPTED TO RESTART. THE VEHICLE HAD TROUBLE STARTING BUT FINALLY CAME BACK ON. AGAIN, THE SAME DESCRIPTION ABOVE HAPPENED ALL 8 TIMES. THESE INCIDENTS CAUSED SOME VERY DANGEROUS SITUATIONS, ONE WHERE THE VEHICLE STALLED AS I WAS CROSSING THE STREET TO TURN LEFT AND IT STALLED IN THE MIDDLE OF THE ROAD AND ANOTHER TIME WHEN IT STALLED GOING 65 MPH DOWN THE INTERSTATE WITH CARS FLYING UP BEHIND ME.I DID NOT IMMEDIATELY TAKE THE VEHICLE IN TO BE CHECKED BECAUSE I THOUGHT I JUST HAD A BAD BATCH OF GASOLINE. THE LAST 3 TIMES THE INCIDENT HAPPENED (CAR STALLED AND THE GAS PEDAL WOULD NOT WORK) BUT THE "CHECK ENGINE" LIGHT CAME ON AND STAYED ON. I TOOK THE VEHICLE TO THE DEALERSHIP THIS MORNING AND WAS TOLD THAT I NEED A NEW THROTTLE BODY AND IT IS NOT COVERED UNDER WARRANTY. I AM TERRIFIED TO DRIVE THIS VEHICLE AGAIN AND BECOME ANXIOUS AT EVERY BUSY INTERSECTION WONDERING IF IT WILL STALL OUT AGAIN. I HAVE READ MANY CONSUMER COMPLAINTS ABOUT THIS SAME ISSUE AND ASK THAT FORD DO A RECALL ON THIS PART BEFORE A FATALITY OCCURS. *TR

07/24/2013
Components: POWER TRAIN
Incident Date: 07/23/2013
Crash: No
Fire: No
Summary

WHILE DRIVING IN TRAFFIC THE ENGINE WENT IDLE IMMEDIATELY REDUCING THE VEHICLE SPEED. *TR

07/23/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 07/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG2BK******
Summary

I WAS DRIVING HOME ON THE HIGHWAY DURING RUSH HOUR. A YELLOW WRENCH LIGHT BEGAN FLASHING ON THE LOWER LEFT SIDE OF THE DASHBOARD. I FELT THE ENGINE LOSE POWER AND SAW THAT THE CAR WAS DECELERATING. I PRESSED ON THE GAS PEDAL WITH NO EFFECT. I SIGNALED AND MOVED OVER TO THE SHOULDER OF THE ROAD. APPROXIMATELY 10 FEET AFTER I REACHED THE SHOULDER, THE CAR STOPPED MOVING FORWARD AND STALLED. I TURNED IT OFF, LET IT SIT FOR A FEW MINUTES AND ATTEMPTED TO TURN IT ON AGAIN. THE ENGINE WOULD NOT TURN OVER. I CALLED AND HAD THE CAR TOWED TO THE FORD DEALERSHIP. IN SPEAKING TO THE MECHANIC THE NEXT DAY, HE TOLD ME E PROBLEM WAS A FAILED THROTTLE BODY AND WOULD NEED TO BE REPLACED. THIS DEALERSHIP WAS BACK ORDERED FOR THE PART AS 5 OTHER FORD VEHICLES WERE AWAITING A NEW THROTTLE BODY. UPON RESEARCHING THIS ISSUE, I REALIZED THAT MY VEHICLE ALSO EXPERIENCED A "LURCHING FORWARD" WHICH WAS LIKELY ALSO RELATED TO THE THROTTLE BODY. THIS LURCHING HAD BEEN GOING ON FOR SEVERAL MONTHS AT INTERMITTENT TIMES. *TR

07/23/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG6BK******
Summary

THE ENGINE INTERMITTENTLY STALLED/QUIT WHILE DRIVING AT SPEED ON NUMEROUS OCCASIONS. WE TOOK IT TO A FORD DEALERSHIP. DIAGNOSTICS BY THEIR SERVICE DEPARTMENT IDENTIFIED THE PROBLEM AS A DEFECTIVE THROTTLE BODY. *TR

07/23/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 07/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG0BK******
Summary

I WAS DRIVING AND THE VEHICLE STALLED. I TURNED THE ENGINE OFF AND RESTARTED IT DROVE FINE ALMOST A WEEK LATER IT HAPPENED AGAIN MAYBE 3 MILES FROM MY HOME I TURNED ENGINE OFF AND RESTARTED DROVE ABOUT 1 MILE AND IT DONE IT AGAIN AND PICTURE OF A WRENCH CAME ON INSTRUMENT PANEL I DROVE ABOUT 1 MILE AGAIN AND STALLED AGAIN. I STARTED VEHICLE AGAIN AND THE CHECK ENGINE LIGHT WAS ON AND I MADE IT TO MY DRIVEWAY. HAD VEHICLE TOWED TO FORD DEALERSHIP AND THE CALLED AND SAID IT IS THE ELECTRONIC THROTTLE BODY AND WOULD BE A FEW DAYS BECAUSE THEY HAVE TO ORDER THE PART AND IT WILL BE $349.00. I WAS SURFING THE WEB TO SEE WHAT THE PART WAS WHEN I SAY THIS PAGE ABOUT OTHERS HAVING THE SAME PROBLEM. *TR

07/23/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG7BK******
Summary

I WAS DRIVING ON THE HIGHWAY AT ABOUT 60 MPH FOR ABOUT 50 MILES. THE CAR SUDDENLY LOST POWER AND WENT INTO LIMP MODE. THE SMALL TOOL LIGHT CAME ON THE DASH INDICATING THE THROTTLE. I PULLED OFF THE HIGHWAY AND STOPPED. AFTER A FEW MINUTES, I RESTARTED THE CAR, WHICH SEEMED FINE. I DROVE FOR ABOUT 1/2 AN HOUR, AND IT DID THE SAME THING AGAIN. THIS TIME IT WOULD NOT GO MORE THEN 20 MPH. I HAD THE CAR TOWED TO THE CLOSEST FORD DEALERSHIP. THEY SAID THE CODE SHOWED THAT THE ACCELERATOR STUCK. THEY RESET THE CODE AND SAID THEY FOUND NOTHING ELSE WRONG. WHEN I GOT HOME, I CALLED THE DEALERSHIP I HAVE THE CAR SERVICED AT. THEY SAID IT WAS THE THROTTLE BODY ASSEMBLY AND ITS A COMMON PROBLEM. APPARENTLY I HAVE TO HAVE IT HAPPEN AGAIN FOR A REPAIR OR REPLACEMENT TO BE DONE AND IT HAS TO BE TOWED TO THAT PARTICULAR DEALERSHIP. A RECALL WOULD BE GOOD, AS THIS IS VERY DANGEROUS AND I DON'T WANT TO HAVE IT HAPPEN AGAIN SO THAT I CAN GET IT REPAIRED. *TR

07/23/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU03G3BK******
Summary

I WAS TRAVELING 60 MPH ON THE HIGHWAY WHEN THE VEHICLE LOST POWER, I HAD TO COAST OVER TO THE SIDE OF THE ROAD, TURN OFF THE VEHICLE AND TURN IT BACK ON. THE VEHICLE WOULD START BUT THEN RETURN TO IDLE WITH NO THROTTLE RESPONSE. THIS WENT ON REPEATEDLY BEFORE I HAD TO HAVE IT TOWED TO A DEALERSHIP. BECAUSE THIS OCCURRED ON A SATURDAY AFTERNOON THE SERVICE DEPARTMENT WAS CLOSED AND I WAS UNABLE TO SPEAK TO ANYONE. FIRST THING MONDAY MORNING WHEN I WENT IN THEY FIRST TOLD ME THEY DID NOT KNOW ABOUT THE PROBLEMS WITH THE THROTTLE CONTROL UNIT. UPON PRESENTING THEM WITH NUMEROUS COPIES OF COMPLAINTS FILED ON LINE THEY FINALLY ACKNOWLEDGED THAT THERE WAS A PROBLEM. HOWEVER WITH NO RECALL I WOULD NEED TO PAY FOR A REPLACEMENT WHICH WITH TOWING RESULTED IN A $550.00 BILL. APPARENTLY I WAS VERY LUCKY THAT THERE WAS ONE REPLACEMENT IN STOCK (HMMM), OTHERWISE IT WOULD BE WEEKS. I HOPE THE REPLACEMENT WORKS BECAUSE IT HAS BEEN A CHRONIC PROBLEM FOR MONTHS. SKEPTICAL TO SAY THE LEAST. *TR

07/22/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D7XBK******
Summary

I WAS DRIVING ON THE HIGHWAY, GOING ABOUT 70MPH ON CRUISE CONTROL. THE CRUISE CONTROL SUDDENLY DISENGAGED AND THE CAR STARTED SLOWING DOWN, PLUS THE WRENCH MAINTENANCE SIGN IN THE DASHBOARD LIT UP. I HIT THE GAS AND NOTHING WOULD HAPPEN, I BASICALLY PUT THE GAS PEDAL TO THE FLOOR WITH NO RESULTS. I PULLED OVER TO THE SIDE OF THE ROAD, AVOIDING TRAFFIC, AND PARKED THE CAR. ONCE THE CAR WAS IN PARK, THE CAR STARTED VIBRATING HEAVILY. I SHUT THE CAR DOWN AND WAITED ABOUT 5-10 MINUTES AND THEN STARTED THE CAR AGAIN, IT TOOK ABOUT 3 TRIES TO GET THE CAR TO START AGAIN. I TOOK THE CAR TO THE MECHANIC, THEY COULD NOT GET THE CAR REPEAT THE FAILS AT THAT TIME, SO THEY COULD NOT DETERMINE WHAT HAPPENED. ABOUT A WEEK LATER, I'M ON THE HIGHWAY HEADED TO WORK AND IT HAPPENS AGAIN, SAME SITUATION, EXCEPT THIS TIME ALL THE LIGHTS IN THE DASHBOARD LIT UP AND I WAS NOT USING CRUISE CONTROL. I TOOK THE CAR BACK TO THE MECHANIC AND HE WORKED ON IT FOR A FEW DAYS, CAME BACK AND SAID THAT THE THROTTLE BODY WAS MALFUNCTIONING AND IT NEEDED TO BE REPLACED. BEFORE I DID THAT, I CALLED THE FORD DEALERSHIP AND EXPLAINED THE SITUATION TO THE LEAD MECHANIC THERE AND WITHOUT EVEN SEEING THE CAR, HE AGREED WITH MY MECHANIC THAT IT 100% SOUNDED LIKE A THROTTLE BODY PROBLEM. SO IT HAS BEEN REPLACED AND I HAVE HAD THE CAR BACK WITH NO PROBLEMS SINCE THEN. *TR

07/22/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG9BK******
Summary

AFTER TRAVELING FOR A APPROXIMATELY 45 MINUTES, MY CAR STOPPED ACCELERATING DOWN THE ROAD. AT THIS POINT MY GAS PEDAL WOULD NOT MAKE A DIFFERENCE IN RPM OR SPEED, THEN MY ENGINE BEGAN SHAKING VIOLENTLY. I BARELY WAS ABLE TO MAKE IT TO THE SHOULDER OF THE INTERSTATE. THEN, A WRENCH LIGHT CAME ON THE DASH OF MY VEHICLE. I THEN TURNED THE IGNITION OFF. UPON RESTARTING THE VEHICLE, THE LIGHT WAS GONE AND THE GAS PEDAL WORKED ONCE MORE. I MERGED INTO TRAFFIC AND CONTINUED ON MY TRIP WITH SLIGHT HESITATION ON THE REMAINDER OF MY TRIP. THIS WHOLE SCENARIO HAPPENED AGAIN ON THE 19TH OF JULY 2013 ONLY 20 MINUTES INTO MY TRIP HOME. VEHICLE IS CURRENTLY AT FORD DEALERSHIP BEING CHECKED OUT. *TR

07/22/2013
Components: ENGINE
Incident Date: 07/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG7BK******
Summary

WHILE DRIVING AT FREEWAY SPEEDS, A/C WAS RUNNING (MAX A/C) AND SUDDENLY WHITE SMOKE/MIST WAS COMING OUT OF VENTS. THE CABIN STARTED TO SMELL LIKE COOLANT. NO INDICATOR LIGHTS CAME ON, ENGINE TEMP REMAINED NORMAL, BUT IT CONTINUED TO COME OUT ALONG WITH COOL AIR. THIS INITIALLY HAPPENED DURING MORNING COMMUTE, AND SAME THING HAPPENED DURING EVENING COMMUTE. AFTER TAKING TO DEALERSHIP FOR SERVICE, THE DIAGNOSIS WAS THAT THE HEATER CORE NEEDS TO BE REPLACED, AT AN ESTIMATE OF $1,150. CALLED FORD TO REPORT THE PROBLEM, AS A HEATER CORE SHOULD NOT HAVE TO BE REPLACED ON A VEHICLE WITH THIS FEW MILES ON IT, AND JUST OVER TWO YEARS OLD. WAITING FOR RESOLUTION. WILL BE ALMOST A WEEK WITHOUT CAR. *TR

07/22/2013
Components: POWER TRAIN
Incident Date: 07/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DGXBK******
Summary

DRIVING DOWN THE ROAD, CAR STALLED OR SEEMED LIKE IT STALLED WHEN I STEPPED ON THE GAS NOTHING HAPPENED SO I HAD TO COAST TO THE SIDE OF THE ROAD IN THE MIDDLE OF TRAFFIC, ONCE TO THE SIDE OF THE ROAD THE CAR STARTED SPUTTERING AT IDLE. HAD TO TURN OFF AND RESTART CAR IT WOULD WORK FINE FOR A LITTLE WHILE THEN HAPPENED AGAIN. THIS HAPPENED 4 TIMES WITHIN THE HALF HOUR IT TOOK FOR ME TO GET HOME. THERE HAVE BEEN OTHER INCIDENCES WHERE I'D BE DRIVING DOWN THE ROAD AND THE CAR JUST "KICKS" AHEAD, USUALLY AFTER LEAVING A RED LIGHT OR STOPPED POSITION. CAR IS IN THE GARAGE AS WE SPEAK (7-22-13)BECAUSE THE PART IS ON BACK ORDER AND ISN'T EXPECTED TO BE READY UNTIL FRIDAY, 7-26-13. *TR

07/22/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/14/2013
Crash: No
Fire: No
Summary

MY HUSBAND WAS DRIVING WITH TWO YOUNG CHILDREN AND MYSELF AS PASSENGERS WHEN, WITHOUT WARNING THE CAR WENT INTO LIMP MODE. WE HAD IT TOWED TO A MECHANIC WHO COULD NOT FIND ANY PROBLEM. I DROVE IT ABOUT TWO MILES AND IT, AGAIN, WENT INTO LIMP MODE......ENGINE RUNNING BUT NO POWER. WE HAD IT TOWED TO THE DEALERSHIP. THEY HAVE HAD IT OVER A WEEK AND SAY THAT THEY HAVE DRIVEN IT AND CANNOT FIND ANYTHING WRONG WITH IT. THEY CAN NOT FIX ANYTHING UNLESS IT SHOWS UP ON THE COMPUTER. THERE IS ONLY 150 MILES LEFT WHILE IT IS UNDER WARRANTY (36,000 MILES). I WILL NOT DRIVE IT BECAUSE IT IS UNSAFE. WE ARE AT A STALEMATE AND I AM OUT TRANSPORTATION. FORD NEEDS TO FIX THIS. *TR

07/21/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG7BK******
Summary

MY CAR HAS "MISSED" OR "SKIPPED" A COUPLE OF TIMES IN THE PAST FEW WEEKS. YESTERDAY, IT QUIT PULLING. THE MOTOR WAS STILL RUNNING, BUT WOULD NOT ACCELERATE. THE ENGINE LIGHT AND THE WRENCH LIGHT CAME ON. WHEN I WAS ABLE TO PULL OVER, WHILE COASTING, I TURNED OFF THE IGNITION - RESTARTED THE CAR, AND DROVE ANOTHER 2 MILES, AND IT HAPPENED AGAIN. I RESTARTED THE CAR, DROVE ANOTHER COUPLE OF MILES, AND IT DID IT AGAIN. I WAS ABLE TO GET MY CAR HOME, WHICH WAS ONLY 2 MILES FROM WHERE I STOPPED THE LAST TIME. I UNDERSTAND IT'S A PROBLEM WITH THE THROTTLE BODY - AN ONGOING PROBLEM WITH FORD ESCAPE. MY ESCAPE WILL GO TO THE DEALERSHIP TOMORROW. *TR

07/20/2013
Components: POWER TRAIN
Incident Date: 07/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG1BK******
Summary

AS I WAS APPROACHING A STOP LIGHT OF AN INTERSECTION, THE CAR LOST ALL POWER AND I COULD NOT ACCELERATE WHEN STEPPING ON THE GAS PEDAL. WHEN THE CAR DID LOSE POWER, THE WRENCH LIGHT CAME ON IMMEDIATELY BUT NO OTHER LIGHTS WERE ILLUMINATED EXCEPT FOR THE WRENCH LIGHT. I WAS BASICALLY STUCK IN THE MIDDLE OF THE INTERSECTION TRYING TO COAST ALONE TO THE OTHER SIDE. THE CAR WAS FINALLY ABLE TO COAST TO THE OTHER SIDE AT NO MORE THAN 1 MPH AND I WAS ABLE TO PULL INTO A SHOPPING CENTER PARKING LOT. I TURNED THE CAR OFF AND LET IT SIT THERE MOMENTARILY. I THEN TRIED TO RESTART THE CAR AND IT WAS DIFFICULT FOR THE ENGINE TO TURN OVER AND START. HOWEVER, IT FINALLY DID. THE WRENCH LIGHT WAS NOT ILLUMINATED WHEN THE CAR DID START. I WAS FORTUNATELY ABLE TO DRIVE THE CAR BACK HOME. THE CAR WILL BE TAKEN TO THE DEALERSHIP FOR INSPECTION AND TESTING. *TR

07/20/2013
Components: POWER TRAIN,ENGINE
Incident Date: 07/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D7ABK******
Summary

MY VEHICLE STALLED WHILE I WAS TURNING - THIS IS THE FOURTH TIME I HAVE HAD IT SERVICED FOR STALLING - THE OTHER THREE TIMES THEY HAVE ACCUSED ME OF FILLING IT TOO MUCH, WHICH I DO NOT - AND THEY HAVE CHANGED THE FUEL VAPOR STORE - EVAP CANISTER. OBVIOUSLY, THIS IS NOT THE PROBLEM. I ALSO HAVE TRANSMISSION ISSUES WHERE IT JERKS AND MAKES A LOUD NOISE INTO REVERSE. I LOVE MY CAR, BUT CAN'T DEAL WITH THE ISSUES IT CONTINUALLY GIVES ME - MY NEXT CAR WILL BE A GM PRODUCT. *TR

07/18/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG9BK******
Summary

DRIVING HOME FROM WORK, I WAS TRAVELING AT APROX. 35MPH WHEN IT FIRST HAPPENED. MY RPM GAUGE STARTED TO "BOUNCE" FROM 1 TO 4 REPEATEDLY. MAKE IT VERY HARD TO STOP AND COULD NOT GIVE IT GAS. AT THE SAME TIME, MY POWER-TRAIN WARNING LIGHT CAME ON ALONG WITH MY CHECK ENGINE LIGHT. I WAS ABLE TO PULL OVER AND CALL FOR ASSISTANCE. *TR

07/18/2013
Components: POWER TRAIN,ENGINE
Incident Date: 07/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUODG78A******
Summary

CAR DRIFTED TO A STOP WHILE IN GEAR. TURNED OFF IGNITION. RESTATED CAR. IT ACCELERATED IN PARK WITHOUT HAVING FOOT ON GAS PEDDLE. TRIED DRIVING AGAIN ,THE CAR REPEATED THIS PATTERN 3 MORE TIMES. FINALLY GOT IT TO OPERATE AFTER LETTING IT REST FOR SEVERAL MINUTES. I WAS A WRECK DRIVING IT HOME, 5 MILES. THE CAR WAS BOUGHT USED ONLY 4 DAYS PRIOR TO THE INCIDENT. IT HAS RUINED MY CONFIDENCE IN THIS VEHICLE. *TR

07/18/2013
Components: POWER TRAIN
Incident Date: 07/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG7BK******
Summary

I WAS DRIVING APPROXIMATELY 45 MPH ON ROAD WHEN THE VEHICLE LOST POWER. THE VEHICLE BEGAN DECELERATING AND PUSHING THE ACCELERATOR WAS USELESS. IT BEGAN JERKING, LIKE IT WAS TRYING TO SHIFT BACK INTO GEAR OR DOWN SINCE THERE WAS A SUDDEN DECREASE IN SPEED. I WAS ABLE TO COAST INTO A PARKING LOT AND PUT IN INTO PARK. I TURNED THE CAR OFF AND ALLOWED IT TO SIT FOR A MOMENT. I ATTEMPTED TO TURN THE CAR BACK ON. IT TOOK A MOMENT FOR IT TO KICK OVER, BUT EVENTUALLY IT DID. I GOT BACK OUT ONTO THE ROAD. THE SAME THING HAPPENED AGAIN NOT MORE THAN 100 FEET DOWN THE ROAD. AGAIN I PULLED IT TO A PARKING LOT AND SHUT THE ENGINE OFF. I WAS ABLE TO DRIVE IT HOME AFTER THAT WITH NO ISSUES. I TOOK THE VEHICLE TO THE FORD DEALERSHIP AND WAS INFORMED THE THROTTLE BODY NEEDED TO BE REPLACED. *TR

07/18/2013
Components: UNKNOWN OR OTHER
Incident Date: 07/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG5BK******
Summary

CAR STALLED MULTIPLE TIMES ON ROAD AND WOULD NOT ACCELERATE. WHEN AT STOP IT WOULD JERK BACK AND FORTH AND THE RPM GAUGE WOULD JUMP UP AND DOWN. *TR

07/17/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG0BK******
Summary

I WAS DRIVING DOWN A NEIGHBORHOOD STREET, WHEN WITHOUT WARNING, I SUDDENLY HAD NO POWER AT ALL. MY ACCELERATION WAS GONE, AND I THOUGHT THAT THE ENGINE HAD DIED, HOWEVER EVERYTHING WAS RUNNING, AND THE ENGINE LIGHT WAS NOT ON. I PUMPED THE GAS PEDAL AND GOT NOTHING, FORTUNATELY THERE WAS A CONVENIENCE STORE COMING UP ON MY RIGHT, WHICH I WAS ABLE TO TURN INTO. AT THAT POINT I NOTICED THE "WRENCH" ICON LIGHTED UP ON THE DASHBOARD, I THOUGHT IT MIGHT BE A GOOD IDEA TO TURN THE ENGINE OFF AND SEE IF IT WAS A GLITCH, SINCE I HAD JUST HAD THE OIL CHANGED AT THE DEALERSHIP EARLIER IN THE DAY. AT LEAST I WAS HOPING THAT WAS THE CASE. THE CAR STARTED PERFECTLY, IT TOOK A FEW SECONDS TO SHAKE ITSELF, WHICH STILL WORRIED ME, AND PROCEEDED TO ACT NORMALLY AS I DROVE HOME, WHERE I CURRENTLY AM. I ADVISED MY SON ABOUT WHAT HAPPENED AND HE CHECKED UP ON AUTO DEFECTS ON THE FORD ESCAPE AND BROUGHT THEM TO MY ATTENTION, THAT IS WHY I AM REPORTING WHAT HAPPENED TO ME TODAY. I WILL BE BRINGING THIS TO THE ATTENTION OF THE DEALERSHIP FIRST THING TOMORROW MORNING DUE TO MY NEEDING THE USE OF MY VEHICLE FOR WORK. *TR

07/17/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG5BK******
Summary

TRAVELING 70 MPH ON INTERSTATE NORTH WEST OF ATLANTA, GEORGIA AT 5:00 IN THE MORNING USING CRUISE CONTROL. CRUISE CONTROL WENT OFF AND CAR HAD A CATASTROPHIC LOSS OF POWER. NO RESPONSE TO THE ACCELERATOR PEDAL. THE OPEN END WRENCH EMBLEM CAME ON THE DASH BOARD. CAR SPEED DROPPED TO 2.5 MPH WITH OCCASIONAL DOUBLE SURGES UP TO 4.5 MPH. HAD TO DRIVE ON SHOULDER FOR 1 1/2 MILES AT 2.5 MPH IN ORDER TO GET TO AN EXIT AND CALL FOR ASSISTANCE. WAS ON MY OWN AND TOTALLY UNFAMILIAR WITH THE AREA. CALLED FORD MOTOR ASSIST AND THEY TOWED VEHICLE TO DEALERSHIP. THIS WAS A SUNDAY SO HAD TO SPEND NIGHT IN MOTEL BEFORE COULD SEE SERVICE PEOPLE. DIAGNOSIS ENDED UP BEING THROTTLE CONTROL NEEDING REPLACED. HAD COMPLAINED TO LOCAL DEALERSHIP ABOUT SOMETHING BEING WRONG WITH WHAT I THOUGHT WAS THE TRANSMISSION AS THE CARE WOULD SURGE OR SHIFT FUNNY SEVERAL TIMES CLEAR UP TO JUST PRIOR TO REACHING 36,000 MILE WARRANTY. SINCE THIS OCCURRED AT 37,195 AND 500 MILES AWAY FROM HOME IT WAS CONSIDERED AN OUT OF WARRANTY REPAIR AND COST $478.00. I AM THANKFUL IT WAS 5:00 IN THE MORNING ON A SUNDAY AS HAD THIS OCCURRED IN RUSH HOUR IN A FURTHER LEFT HAND LANE, THE SUDDEN DECELERATION WOULD LIKELY HAVE CAUSE A BAD ACCIDENT. THIS IS A VERY DANGEROUS PROBLEM!!!!! *TR

07/16/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG4BK******
Summary

LEAVING PARKING LOT AND THE CAR BEGAN TO LURCH. THEN IT BEGAN TO IDLE WITH THE LURCH. PRESSED ACCELERATOR AND NO RESPONSE OTHER THAN THE LURCHING IDLE. HAD THE CAR TOWED TO FORD DEALER. THE SERVICE ADVISOR LATER STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED AND THAT THE PARTS ARE BACK ORDERED. PROBABLY 12 DAYS WAS HIS STATEMENT. RECENTLY FOUND OUT THAT IT MAY BE 3 TO 4 MORE WEEKS FOR THE PART. *TR

07/15/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUODG1BK******
Summary

WHILE DRIVING ON FREEWAY WITH SPEED APPROX. 60MPH, ACCELERATOR BECAME INACTIVE, NO ACCELERATION WAS POSSIBLE, THE CAR SEEMED THAT IT HAD DIED. WE MANEUVERED TO THE RIGHT LANE AND THEN PULLED OFF ONTO THE SHOULDER. THE ACCELERATOR WOULD NOT WORK AGAIN UNTIL WE TURNED THE CAR OFF AND STARTED IT AGAIN. THIS HAPPENED ONCE MORE A WEEK LATER - WHEN WE TOOK THE CAR TO FORD SERVICE WE WERE TOLD THAT IT WAS LIKELY THE THROTTLE MODULE BUT FORD WOULD NOT REPLACE IT EVEN THOUGH OUR CAR IS UNDER WARRANTY FOR A FEW MORE MONTHS. ON 7/13/2013, WE WERE ON THE FREEWAY AGAIN AT 60MPH APPROX. AND WITHIN A 5MILE STRETCH OF FREEWAY, THE SAME THING HAPPENED 5 TIMES, EACH TIME WE WERE IN HEAVY FREEWAY TRAFFIC. WE WERE ON OUR WAY OUT OF TOWN, BUT TURNED AROUND AND CAME BACK, TAKING A BACK ROAD RATHER THAN THE FREEWAY. *TR

07/15/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG9BK******
Summary

WHILE DRIVING AT SPEED, THE VEHICLE INSTANTLY LOST POWER. GAS PEDAL WAS NON-RESPONSIVE. I WAS ABLE TO PULL THE VEHICLE TO A SAFE SPOT OFF THE MAIN ROADWAY. WHEN THE VEHICLE WAS PUT INTO PARK, IT IDLED ROUGHLY AND THE ORANGE WRENCH WARNING LIGHT CAME ON. TURNED THE VEHICLE OFF AND WAITED A FEW SECONDS. TURNED THE VEHICLE BACK ON AND WAS ABLE TO RETURN HOME WITHOUT FURTHER INCIDENT. TOOK VEHICLE TO LOCAL DEALER SERVICE THE NEXT DAY AND WAS INFORMED THAT THIS IS A KNOWN PROBLEM AND THAT THE REPAIR PART NEEDED IS CURRENTLY ON EXTENSIVE BACKORDER, MAYBE UP TO SEVERAL WEEKS. THE PRIMARY CONCERN OVER THIS TYPE OF ISSUE IS THAT IT COULD OCCUR TO SOMEONE WHO IS AT HIGHWAY SPEED AND WOULD BE UNABLE TO REACH A STOPPING POINT SAFELY. THE FACT THAT THE PART NEEDED TO FIX THE ISSUE IS ON EXTENSIVE BACKORDER INDICATES THAT THIS IS HARDLY AN ISOLATED INCIDENT. *TR

07/15/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 07/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG2BK******
Summary

MY 2011 FORD ESCAPE HAS GONE INTO LIMP MODE WHILE IN MOTION THREE TIMES THIS MONTH, JULY 2013. MY LOCAL FORD DEALERSHIP DIAGNOSED THE PROBLEM AS A MALFUNCTIONING THROTTLE BODY. *TR

07/15/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 07/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG7BK******
Summary

I WAS DRIVING DOWN THE ROAD AT 40 MPH AND MY VEHICLE JUST QUIT RUNNING (LOST POWER) AND I HAD TO PULL OVER TO THE SIDE OF THE ROAD. THE ENGINE LIGHT CAME ON WHEN THIS HAPPENED, IT LOOKED LIKE A WRENCH FIGURE ON THE DASH. AFTER LETTING MY ESCAPE SIT FOR ABOUT 30 SECONDS,IT STARTED RIGHT UP. AFTER IT STARTED, I PUT IT IN DRIVE AND PROCEEDED TO GO DOWN THE ROAD AND AFTER ABOUT TWO MILES, MY VEHICLE QUIT RUNNING AGAIN. AFTER A FEW SECONDS OF SITTING, I STARTED IT UP AGAIN AND MANAGED TO GET INTO A FORD DEALERSHIP AND THEY SAID THE PROBLEM WAS A THROTTLE PROBLEM AND REPLACED THE PART WHICH COST ME $342.00. THE DEALERSHIP SAID THIS HAD BEEN A PROBLEM WITH MANY ESCAPES AND SAID THIS PART MAY BE ON THE VERGE OF A RECALL. *TR

07/14/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG0BK******
Summary

VEHICLE LOST POWER - WAS RUNNING BUT COULD NOT ACCELERATE. TURNED CAR OFF AND RESTARTED AND IT WAS OPERATING CORRECTLY. CALLED DEALERSHIP SERVICE TO INQUIRE IF THEY KNOW WHAT MIGHT HAVE HAPPENED. THEY ADVISED THEY HAD NEVER HEARD OF THAT BEFORE. INCIDENT OCCURRED 2 ADDITIONAL TIMES OVER THE NEXT FEW MONTHS. LAST TIME VEHICLE WAS OUT OF WARRANTY. TOOK TO DEALERSHIP AND WE WERE ADVISED CAR OUT OF WARRANTY. WE INSISTED THERE WAS A PROBLEM AND IT WAS DANGEROUS TO OPERATE. THEY WOULD NOT TOW SO WE DROVE VEHICLE TO DEALERSHIP AND THEY REPLACED THROTTLE BODY ASSEMBLY. WE WERE ONLY CHARGED A $75 DEDUCTIBLE. VEHICLE HAS NOT BEEN OPERATED ENOUGH TO DETERMINE IF PROBLEM IS FIXED. *TR

07/13/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG4BK******
Summary

WHILE DRIVING AT SPEED THE ESCAPE SUDDENLY LOSES POWER. THE ENGINE REMAINS RUNNING BUT THE VEHICLE BEGINS TO SLOW AND DEPRESSING THE THROTTLE HAS NO EFFECT. THE ONLY INDICATION ON THE DASH IS A SMALL WRENCH SHAPED LIGHT ON THE LOWER LEFT SIDE. ONCE THE VEHICLE IS STOPPED, I TURN THE ENGINE OFF AND RESTART. FROM THE POINT THE ESCAPE RUNS FINE. THIS PROBLEM STARTED TWO WEEKS AGO. IT HAS OCCURRED SIX TIMES. 4 OCCURRENCES ON THE HIGHWAY AND SPEED AND 2 OCCURRENCES ON NEIGHBORHOOD STREETS WHILE TRAVELING IN THE 20 - 25 MPH RANGE. *TR

07/12/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG2BK******
Summary

WAS DRIVING TO THE AIRPORT AND CAR STALLED, PICTURE OF A WRENCH DISPLAY ON THE DASH. NEXT CASE WAS ABOUT 10 DAYS LATER, WAS DRIVING LOCAL AND CAR STALLED 5 TIMES BEFORE I MADE IT. BOTH PICTURE OF THE WRENCH AND CHECK ENGINE LIGHT CAME ON. PARKED CAR UNTIL MORNING, STALLED TWICE ON THE WAY TO WORK THEN GOT IT TO THE DEALERSHIP TO BE FIXED. WAS TOLD IT WAS THE THROTTLE. *TR

07/11/2013
Components: POWER TRAIN
Incident Date: 07/10/2013
Crash: No
Fire: No
Summary

VEHICLE LOST POWER WHILE TRAVELING ON HIGHWAY. THROTTLE CONTROL/POWER TRAIN WARNING LIGHT ILLUMINATED. NAVIGATED CAR TO SHOULDER OF HIGHWAY, TURNED IGNITION OFF AND ON. CAR ACCELERATED NORMALLY TO 60 MPH, ONCE AGAIN LOST POWER AND WARNING LIGHT ONCE AGAIN ILLUMINATED. NAVIGATED CAR OFF HIGHWAY, TURNED IGNITION OFF AND ON. DROVE SLOWLY HOME, WARNING LIGHT DID NOT COME ON AGAIN. *TR

07/11/2013
Components: POWER TRAIN
Incident Date: 06/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG5BK******
Summary

I WAS ON MY WAY TO WORK AND WHEN I ACCELERATED TO PULL A SMALL INCLINE AND THERE WAS A LOUD POP, A REAL HARD JERK AND I HAD NO GEARS AT ALL. THE WRENCH INDICATOR CAME ON, I TURNED MY EMERGENCY FLASHER ON, SHUT ME ENGINE OFF. THANKS GOODNESS I WAS IN A CONSTRUCTION ZONE AND THE SPEED WAS REDUCED OR ELSE I COULD HAVE BEEN SERIOUSLY INJURED. I RESTARTED MY ENGINE AND FINALLY WAS ABLE TO GET IT IN LOW TO BE ABLE TO MAKE IT TO THE NEAREST WIDE SPOT TO GET OUT OF THE MIDDLE OF THE 4-LANE. I IMMEDIATELY TOOK IT TO A FORD DEALER IN MY AREA AND THEY KEPT IT 5 DAYS AND I WAS NOTIFIED ON TUESDAY, THAT THEY COULDN'T FIND ANYTHING WRONG. IT IS STILL DOING THE EXACT SAME THING, SHIFTS HARD, HESITATES TO SHIFT, REVS UP TO 5000 - 5500 RPM'S BUT WON'T DO OVER 20 MPH. IT JERKS AND MAKE SOME TERRIBLE NOISES. ALSO YESTERDAY WHILE TRYING TO PULL A HILL NEAR MY HOME, IT WOULD NOT PULL IT AND I HAD A VEHICLE TRAVELING BEHIND ME AND ALL I COULD DO WAS PRAY THAT HE WOULDN'T HIT ME. I HAD TO PULL OF THE SIDE OF THE ROAD, SHUT MY ENGINE OFF IN ORDER TO IT TO TAKE OFF AND PULL AGAIN. I HAVE TWO SMALL CHILDREN AND THIS VEHICLE IS NOT SAFE TO HAVE THEM IN ON THE HIGHWAY, IT ISN'T SAFE FOR ANYONE TO BE ON THE HIGHWAY IN. I HAVE DID SOME ONLINE RESEARCH AND HAVE FOUND NUMEROUS COMPLAINTS ON THE SAME MAKE AND MODEL ON MINE. FORD NEEDS TO RECALL THE VEHICLES AND FIX THEM BEFORE SOMEONE DOES GET SERIOUSLY HURT OR EVEN KILLED. ANY ASSISTANCE THAT YOU CAN PROVIDE IN THIS MATTER WOULD BE GREATLY APPRECIATED. *TR

07/11/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG7BK******
Summary

DRIVING THE TRUCK SUDDENLY WOULD NOT ACCELERATE AND JUST SHUT OFF. I WAS ABLE TO START AND COAST OVER OUT OF TRAFFIC.TRUCK WOULD START AGAIN BUT WOULD NOT ACCELERATE NO MORE THEN 5-10MPH AND SHUT OFF.VEHICLE WAS TOWED TO SOUTHGATE FORD I WAS PUT IN A DANGEROUS POSITION ON THE ROAD.THIS COULD HAVE BEEN FATAL IF I WAS ON THE FREEWAY. ON TOP OF ALL OF THE SAME COMPLAINS OF THE SAME THING THE DEALERSHIP SAYS I HAVE TO PAY FOR WORK & PARTS TRUCK PASS MY WARRANTY LIMIT AND WOULD NOT HONOR MY FORD EMPLOYEE DISCOUNT FOR PARTS OR AARP DISCOUNT TO ADD INSULT TO INJURY PLUS ICAN PURCHASE ONLINE THE PARTS FROM FORD .SOUTHGATE WANTS TO CHARGE ME $476.54 FOR PARTS I CAN ORDER FROM FORDS THE PARTS MYSELF FOR $262.09 ONLINE. WHAT A SHAME CHECKIN THE OASIS RESULTS FOR MY VEHICLE I AM APPAULED THIS IS NOT ON THE RECALL LIST. HOW MANY PEOPLE HAVE TO BE KILLED FIRST BEFOE THIS IS ADDRESSED. *TR

07/09/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG8BK******
Summary

I HAVE BEEN HAVING THIS ISSUE FOR MANY MONTHS WHERE THE CAR WOULD NOT ACCELERATE RIGHT WHEN STARTING FROM A STOPPED POSITION. IT WOULD SHIFT VERY HARD & JERK EVEN HARDER FROM 1ST/2ND & 2ND/3RD. I TOOK IT TO THE FORD DEALERSHIP & THEY EXPLAINED IT WAS THE TRANSMISSION SO I PAID FOR A TRANSMISSION FLUSH EVEN THOUGH IT ONLY HAD 32K MILES. THEY ALSO AT THIS TIME RESENT THE COMPUTER TO MY DRIVING HABITS? THE PROBLEM CONTINUED. TOOK IT BACK TO THE SHOP LAST WEEK TWICE & THEY BELIEVE THAT IT WAS THE THROTTLE BODY BUT ALL COMPUTER CHECKS SHOWED THE TRUCK AS FINE. YESTERDAY WHILE DRIVING 45MPH, IT ALL OF SUDDEN SHIFTED HARD LIKE IT WENT INTO NEUTRAL. I HAD MY FOOT ON THE GAS PEDAL & THERE WAS NO RESPONSE. I DID NOT LOSE POWER STEERING & WAS ABLE TO COAST OVER TO THE SIDE OF THE ROAD. I AT THIS TIME NOTICED THE WRENCH LIGHT WAS ON IN THE LOWER LEFT HAND CORNER OF THE DASH. THE SERVICE MANAGER AT FORD TOLD ME THIS WOULD HAPPEN & THAT I NEEDED TO GET THE TRUCK TO THEM WITH THE LIGHT ON SO THAT THEY COULD GET THE CODE THEY NEEDED IN ORDER TO FILE THE CLAIM WITH FORD & REPLACE THE THROTTLE BODY. I WAS TOO FAR FROM THE DEALERSHIP TO JERK DOWN THE ROAD OVER 5 MILES IN NOTHING MORE THAN A CREEPER PACE ESPECIALLY DURING RUSH HOUR. WHEN I APPLIED MY FOOT TO THE GAS PEDAL IT WAS NON RESPONSIVE. I WAS TOLD BY THE SERVICE MANAGER THAT IF I TURNED OFF THE TRUCK & RESTARTED IT THE WRENCH LIGHT WOULD GO AWAY & THAT IT DOES NOT SEND AN ERROR CODE TO THE COMPUTER FOR THEM TO REFERENCE. I HAD TO TURN IT OFF, BUT NOT BEFORE TAKING PICTURES FOR MY RECORDS. I TRIED TO RESTART THE TRUCK & IT STRUGGLED BUT FINALLY TURNED OVER OF WHICH THEN IT DROVE FINE. ARRIVED AT THE DEALERSHIP & THEY CONFIRMED IT WAS THE THROTTLE BODY BUT THAT THE PARTS ARE ON AN INDEFINITE BACK ORDER. NOW WE WAIT. A COMPLETE INCONVENIENCE & RIDICULOUS THAT FORD WILL NOT ISSUE A RECALL ESPECIALLY WHEN THEY KNOW THIS IS A PROBLEM. *TR

07/09/2013
Components: ENGINE
Incident Date: 07/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D70BK******
Summary

ENGINE POWER SURGE UNDER NORMAL DRIVING CONDITIONS WITHOUT INCREASE PEDAL TRAVEL. ALSO ENGINE POWER HESITATES AT TIMES. *TR

07/08/2013
Components: ENGINE
Incident Date: 07/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG9BK******
Summary

PURCHASED A PREOWNED FORD ESCAPE IN MARCH 2013. HAD APPROXIMATELY 28,000 MILES. DROVE FINE UNTIL JULY 8 2013. ABOUT 1/2 MILE FROM HOME, DRIVING ON RESIDENTIAL ROAD AT APPROXIMATELY 30 MPH, THE ESCAPE STALLED AND WRENCH LIGHT CAME ON. TURNED CAR OFF AND RESTARTED FINE. DROVE FOR APPROXIMATELY 1/4 MILE AND STALLED AGAIN. TURNED CAR OFF AGAIN AND RESTARTED, THEN DROVE APPROXIMATELY 1/4 MILE HOME AND PARKED IN GARAGE. CHECKED OIL, AND LEVEL WAS FINE. CALLED LOCAL FORD DEALER AND LET THEM KNOW WHAT THE PROBLEM WAS. THEY SUGGESTED I DRIVE IT IN SO THEY CAN TAKE A LOOK AT IT. TOLD THEM I WAS UNCOMFORTABLE DRIVING IT THE 5 MILES TO THE DEALER. CALLED FORD ROADSIDE ASSISTANCE TO HAVE IT TOWED TO THE DEALER. WAITING TO HEAR WHAT THE DEALER HAS TO SAY. *TR

07/08/2013
Components: ENGINE
Incident Date: 06/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG4BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AFTER A FEW MINUTES AND OPERATED AS DESIGNED. THE VEHICLE WAS SCHEDULED TO BE INSPECTED BY A DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 43,600.

07/05/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG6BK******
Summary

ON WED JULY 3, I WAS BACKING IT OUT OF GARAGE TO TAKE A TRIP TO SAN ANTONIO. I PULLED OUT ONTO THE STREET TO LEAVE WHEN ALL OF A SUDDEN I LOST ALL POWER. THE CHECK ENGINE LIGHT CAME ON ALONG WITH A TOOL WRENCH. I LOOKED IN THE MANUAL AND IT SAID THROTTLE PROBLEM. I TURNED IT OFF AND STARTED IT AGAIN AND IT DROVE PERFECT FOR HALF A BLOCK AND LOST POWER AGAIN. FINALLY I GOT IT AROUND THE BLOCK AND PUT IT BACK IN THE GARAGE WHERE IT SITS, UNTIL I CAN FIND OUT IF THIS IS A FORD DEFECT. *TR

07/03/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG7BK******
Summary

WHILE DRIVING NORTHBOUND ON TIDEWATER TRAIL (RT 17) BETWEEN GLOUCESTER COUNTY AND TAPPAHANOCK, VA THE CAR SUDDENLY STOPPED WITH FORWARD MOTION AT THE SAME RATE OF SPEED. I COASTED OVER TO THE SIDE AND PARKED ON THE SHOULDER, OR GRASS BESIDE THE ROAD. THERE WAS NO SAFE PLACE TO PULL OVER. I LET THE CAR SIT FOR A MINUTE, THEN STARTED IT UP AGAIN. IT SEEMED TO BE OK FOR ABOUT 3 MORE MILES AT A REDUCED RATE OF SPEED WITH FLASHERS ON, THEN IT DID THE SAME THING. I CALLED FOR A TOW TRUCK AND HAD THE VEHICLE TOWED BACK TO A GARAGE UP THE STREET FROM WHERE I LIVE. THEY INDICATED IT WAS A THROTTLE BODY DEFECT AND THAT THE PART WAS BACKORDERED. I HAD FORD ROADSIDE ASSISTANCE TOW THE CAR TO HARRIS FORD IN NEWPORT NEWS VA AND THEY CONFIRMED YESTERDAY THAT THE THROTTLE BODY PART HAD FAILED ON THE VEHICLE AND THAT IT WAS BACKORDERED. I WOULD BE INTERESTED IN BRINGING A CLASS ACTION SUIT AGAINST FORD BECAUSE THIS IS DEFINITELY A SAFETY ISSUE AND IF THEY ARE AWARE OF THE PROBLEM THEY SHOULD AT THE LEAST DO A RECALL AND HAVE AMPLE PARTS ON HAND TO REPAIR THE VEHICLES IN A TIMELY MANNER, OR PREVENT FAILURE BEFORE A FEMALE DRIVING ALONE IS STRANDED ON THE SIDE OF THE ROAD DRIVING WHAT SHE ASSUMES TO BE A SAFE VEHICLE THAT HAS BEEN PROPERLY MAINTAINED. I AM VERY UPSET ABOUT THIS!! *TR

07/03/2013
Components: POWER TRAIN
Incident Date: 06/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG0BK******
Summary

DRIVING AND LOST POWER, WRENCH LIGHT WENT ON. DROVE HOME. NEXT DAY I DROVE TO DEALERSHIP AND ALMOST DIDN'T MAKE IT. KEPT LOSING POWER, SO HAD TO DRIVE ABOUT 20 MPH WITH FLASHERS ON. IT WAS A DEFECTIVE THROTTLE. *TR

07/02/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D79BK******
Summary

VEHICLE CONTINUALLY HAS A DECREASE IN POWER. AFTER STEPPING ON GAS PEDAL STARTS TO "CHUG" ALONG SLOWLY EVENTUALLY SPEEDS BACK UP AND ENGAGES TO NORMAL SPEED. *TR

07/02/2013
Components: POWER TRAIN
Incident Date: 08/29/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG4BK******
Summary

VEHICLE HAS STALLED MULTIPLE TIMES AT HIGHWAY SPEEDS WHICH FORD APPARENTLY CALLS "LIMP MODE". ALL POWER TO THE MOTOR WAS GONE. AS THIS ONLY HAS HAPPENED AT HIGHWAY SPEEDS, I FEARED FOR MY LIFE THAT I WOULD GET REAR ENDED. APPARENTLY FORD KNOWS OF A PROBLEM WITH THE THROTTLE BODY BUT SINCE THE CAR NEVER KEEPS THE CODE IN THE COMPUTER, FORD WILL NOT DO ANY REPAIRS TO IT. THIS IS A SERIOUS ISSUE AND AM WORRIED SOMEONE WILL BE KILLED BY THIS PROBLEM AND THE UNWILLINGNESS OF FORD TO REPAIR IT. ONCE I COAST TO THE SIDE OF THE ROAD AND TURN OFF THE MOTOR.... WAIT A MINUTE... AND RESTART THE PROBLEM GOES AWAY. THIS HAS HAPPENED THREE TIMES TO ME ALREADY. *TR

07/01/2013
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/29/2013
Crash: No
Fire: No
Summary

WHILE MERGING INTO TRAFFIC ENGINE SHUT DOWN TO LIMP HOME MODE CHECK ENGINE LIGHT WITH P2111 & P2112 CODES INDICATING A THROTTLE BODY POSITION ERROR. CHECKED ALL CONNECTIONS AT PEDAL,PCM, AND THROTTLE BODY TEST DRIVE AGAIN SAME RESULT. CLEANED THROTTLE BODY WITH SENSOR SAFE CLEANER WITH THE SAME RESULT. IMPOSSIBLE TO DRIVE IN TRAFFIC CONTINUOUSLY GOING INTO LIMP HOME. EXTREMELY DANGEROUS AT SPEED AS THERE IS NO INDICATION WHEN IT MAY OCCUR CLOSE CALLS WITH PERSON FOLLOWING IN TRAFFIC.. *TR

07/01/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG2BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH AND APPROACHING AN ENTRANCE RAMP, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROADWAY. THE ENGINE WAS RESTARTED WITH THE WARNING INDICATOR ILLUMINATED; HOWEVER THE VEHICLE FAILED TO ACCELERATE UPON APPLYING THE ACCELERATOR PEDAL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE THROTTLE BODY. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

07/01/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/15/2013
Crash: No
Fire: No
Summary

A FEW WEEKS AGO, MY ESCAPE WOULD SLOW DOWN AND OR STOP INTERMITTENTLY FOR NOW REASON. THIS HAPPENED THE FIRST TIME 2 TIMES IN ONE WEEK AND BY TWO WEEK FROM THE FIRST DATE OF OCCURRENCE. IT HAD STARTED TO HAPPEN MORE OFTEN AND OCCURRING THE LAST TIME 3 TIMES THAT DAY. I TOOK IT TO MY FORD DEALERSHIP (JACK MADDEN FORD) IN NORWOOD, MA. I WAS OUTSIDE OF MY WARRANTY SO I WAS TOLD THAT I WOULD HAVE TO PAY ORIGINALLY BUT THEN I WAS CALLED LATER THAT DAY AND TOLD THAT I HAD A FAULTY THROTTLE DRIVE AND THAT IT WOULD BE REPLACED FOR FREE. I WAS NOT TOLD WHY IT WOULD BE REPLACED FOR FREE BUT THAT IT WAS UNDER WARRANTY. *TR

07/01/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG4BK******
Summary

WAS DRIVING DOWN THE HIGHWAY AT 60 MPH WITH THE CRUISE CONTROL ON. VEHICLE LOST POWER LIKE YOU HAD KICKED THE CRUISE OFF. PUSHED ON THE ACCELERATOR BUT NOTHING HAPPENED. SHUT VEHICLE OFF AND RESTARTED AND IT WORKED FINE. WENT ABOUT A MILE DOWN THE ROAD AND IT DID IT AGAIN. HAD IT TOWED TO A FORD DEALERSHIP AND THEY SAID IT WAS THE THROTTLE BODY WHICH THEY SAID WOULD COST $300 PLUS THE COST FOR TOWING. THIS WAS DANGEROUS BECAUSE I COULD HAVE BEEN HIT FROM BEHIND WHEN IT SUDDENLY DECELERATED. *TR

06/30/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG3BK******
Summary

I WAS DRIVING HOME FROM WORK AT ABOUT 35 MPH WHEN THE CAR LOST POWER. IT STAYED RUNNING AND I TURNED ON MY FLASHERS AND COASTED TO THE FIRST TURN. I TURNED OFF THE MAIN RD AND PARKED, SHUT OFF THE CAR, THEN STARTED IT BACK UP AND IT WORKED FINE THE REST OF THE WAY HOME. A FEW DAYS LATER IT DID IT AGAIN SO I CALLED THE LOCAL FORD GARAGE, ON A SATURDAY MORNING. THE SERVICE MAN ON DUTY TOLD ME " THIS TIME OF YEAR THERE ARE FUZZIES FROM THE TREES FLYING AROUND, THE GET STUCK IN YOUR AIR FILTER AND WHEN YOU TURN THE CAR OFF AND START IT AGAIN THE FUZZIES GET SUCKED IN THE ENGINE AND THE CAR IS FINE. HE SAID HE KNOWS THIS HAS HAPPENED AND WHAT I DESCRIBED HAPPENED TO MY CAR SOUNDS LIKE THIS. HE SAID IF IT HAPPENS AGAIN TO CALL BACK". I SAID "ARE YOU KIDDING ME?". IT HAPPENED AGAIN SO I CALLED BACK, GOT AN ANSWERING MACHINE AND LEFT A MESSAGE. NO ONE CALLED ME BACK, AND THE CAR STOPPED DOING THIS. TWO WEEKS LATER IT LOST POWER TWICE IN ONE DAY, ONCE ON THE INTERSTATE WHICH WAS SCARY, THEN TWICE MORE ON MY 3 MILE DRIVE TO WORK IN THE MORNING. I HAD MY SON LOOK AT THE AIR FILTER, HE SAID IT LOOKED FINE AND NOTHING SHOULD GET THROUGH IT AND TO TAKE IT TO THE GARAGE. I TOOK IT TO THE FORD GARAGE, THEY SAID IT NEEDS AN ELECTRONIC THROTTLE BODY AND WILL COST $420, THAT IS THE ESTIMATE. THE CAR HAS BEEN AT THE FORD GARAGE FOR 6 DAYS NOW. THEY DON'T HAVE THE PART BECAUSE IT IS ON BACKORDER. THEY DID GIVE ME A LOANER CAR AT NO COST, WHICH I APPRECIATE. *TR

06/30/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EGXBK******
Summary

I AM A SINGLE FEMALE AND KEEP MY VEHICLE MAINTENANCE UP TO DATE. I DO NOT HAVE ANYONE TO CALL ON TO HELP IN TIMES OF CAR TROUBLE. THE ENGINE WOULD LOSE POWER AND START TO 'COAST' TO A STOP AT VARYING SPEEDS, INCLUDING ON AN INTERSTATE. I HAD TO PULL THE CAR OVER, TURN IT OFF, AND RESTART. THE RESTART WAS ALWAYS TROUBLESOME. ONCE THE DEALERSHIP LOOKED AT THE CAR, I WAS TOLD I WOULD HAVE TO WAIT AT LEAST 2 WEEKS FOR A REPLACEMENT PART. I HAD TO DEAL WITH THIS ISSUE FOR 2 WEEKS, PUTTING MYSELF AND ANY PASSENGER IN DANGER OF BEING INVOLVED IN AND CAUSING A MAJOR CAR ACCIDENT. I CALLED THE DEALER 2 WEEKS LATER; THE DEALER DID NOT CONTACT ME. I PICKED UP THE PART AND HAD IT INSTALLED. I ALSO PURCHASED A CABIN AIR FILTER IN ORDER TO HAVE THAT REPLACED AT THE SAME TIME. TO MY SURPRISE, THE CAR DID NOT EVEN HAVE A CABIN AIR FILTER INSTALLED WHEN I PURCHASED THE NEW VEHICLE. I HAVE NEVER HAD THAT FILTER REPLACED. I HAVE SEVERE ALLERGIES AND CURRENTLY TAKE 2 SHOTS. I WAS NOT HAPPY TO DISCOVER THE AIR ENTERING MY CAR WAS HELPING TO CONTRIBUTE TO MY PROBLEMS WITH MY ALLERGIES. I WILL NOT PURCHASE ANOTHER FORD. THEIR CUSTOMER SERVICE DOES NOT PROMOTE REPEAT CUSTOMERS. FORD DOES NOT STAND BEHIND THEIR VEHICLES AND ARE NOT CONCERNED WITH THE SAFETY OF THEIR CUSTOMERS. *TR

06/29/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG2BK******
Summary

VEHICLE WENT INTO STALL WHILE TRAVELING OFF OF EXIT RAMP. HAVE READ THAT THIS IS BEING INVESTIGATED AND NEEDS TO BE RECALLED! DANGEROUS AND FELT UNSAFE WITH MY CHILD IN VEHICLE! IF THIS HAPPENED AT A HIGH SPEED ON HWY, IT COULD LEAD TO A CRASH AND INJURY OR EVEN DEATH! *TR

06/29/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG6BK******
Summary

I WAS DRIVING WHEN IT APPEARED TO STALL SHUT CAR OFF I DROVE TO DEALERSHIP. I WAS INFORMED IT WAS BAD THROTTLE ASSEMBLY. IT WILL COST $411TO FIX DEALER OFFERED TO TAKE 10% OFF.IF MY WIFE WAS DRIVING SHE WOULD HAVE TOTALLY TOTALLY PANICKED AND MOST LIKELY CAUSED AN ACCIDENT. FORD NEEDS TO STEP TO THE PLATE AND FIX THIS. *TR

06/28/2013
Components: POWER TRAIN
Incident Date: 06/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG9BK******
Summary

AS I BEGAN ACCELERATING FROM A STOP I REACHED ABOUT 15MPH WHEN THE CAR SUDDENLY LOST POWER AND BEGAN TO VIBRATE VIOLENTLY.THE WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON. THE ENGINE LIGHT REMAINS ON. I WAS ABLE TO GUIDE THE CAR TO THE SIDE OF THE ROAD AND HAD IT TOWED TO THE SHOP.THE MECHANIC INFORMED ME THAT IT WAS THE THROTTLE BODY ASSEMBLY AND THE PARTS ARE ON BACKORDER FROM FORD AND HE WAS TOLD THERE WAS NO ETA. THE MECHANIC WAS ALSO TOLD THAT IT COULD TAKE UP TO A YEAR!!! HOW TO I PAY A CAR NOTE FOR A USELESS CAR AND HOW DO I GET TO WORK?! THE CAR IS NOT DRIVABLE AND THE FORD ESCAPES THAT ARE STILL ON THE ROAD ARE A DANGER TO ALL WITHOUT THIS PROBLEM BEING FIXED! *TR

06/28/2013
Components: POWER TRAIN
Incident Date: 06/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

VEHICLE LOST PROPULSION AT ABOUT 30-35 MPH AND DRIVER WAS BARELY ABLE TO GET IT OFF MAIN ROAD. A VEHICLE BEHIND IT HAD TO BRAKE TO AVOID REAR-END COLLISION. WAS NOT ABLE TO MOVE FORWARD AND HAD TO BE TOWED. SUBSEQUENTLY VEHICLE FUNCTIONED AGAIN, BUT ABOUT 2 WEEKS LATER THE SAME THING HAPPENED -- CAR WOULD NOT ACCELERATE AND FELT LIKE IT WAS SLIPPING BETWEEN GEARS. SUBSEQUENTLY A FORD DEALER REPAIR DEPARTMENT DETERMINED THAT THE THROTTLE BODY HAD FAILED. *TR

06/28/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG8BK******
Summary

VEHICLE WOULD LOOSE ALL POWER WHILE TRAVELING AT HIGHWAY SPEED. WOULD HAVE TO PULL OVER TURN ENGINE OFF AND BACK ON TO RESET. WRENCH LIGHT WOULD COME ON BUT WOULD RESET AFTER VEHICLE WAS TURNED OFF. TOOK TO SHOP AND NEEDED A NEW THROTTLE BODY. *TR

06/27/2013
Components: ELECTRICAL SYSTEM
Incident Date: 06/06/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS HOWEVER, THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TR

06/26/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 06/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG4BK******
Summary

I WAS TRAVELING AND SUDDENLY LOST POWER OR THROTTLE CONTROL. THE CAR STARTED STUMBLING AND I HAD NO POWER AS I PUSHED ON ACCELERATOR. THE WRENCH SYMBOL CAME ON MY CONTROL PANEL. *TR

06/26/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG9BK******
Summary

I WAS DRIVING DOWN THE ROAD AND SUDDENLY MY VEHICLE LOST ALL RPM'S, I COASTED ON TO THE SIDE OF THE ROAD AND TURNED MY VEHICLE OFF. DURING THIS TIME A WRENCH LIGHT ALSO CAME ON MY VEHICLE. A FEW MINUTES LATER I RESTARTED IT AND IT WENT APROX 1/2MILE BEFORE DOING IT AGAIN. I AGAIN PULLED OVER, RESTARTED ENGINE AND WAS ABLE TO DRIVE HOME WITH NO FURTHER PROBLEMS. THIS HAS HAPPENED MULTIPLE TIMES SINCE IN THE PAST 2 WEEKS. THE FORD SERVICE DEPT TOLD ME THAT THIS IS NOT COVERED UNDER WARRANTY AND THEY ARE UNABLE TO FIX IT WITHOUT US PAYING IN FULL FOR THE REPAIR. THE WRENCH LIGHT DOES NOT STAY ON. WE WERE TOLD THE ACTUATOR WAS STUCK OPEN. *TR

06/26/2013
Components: ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 04/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D71BK******
Summary

AT APPROX. 19,800 MILES WAS DRIVING ALONG THE INTERSTATE AND THE ESCAPE STARTED LOSING POWER. I WENT FROM RUNNING 75 MPH TO 40 MPH. THE ESCAPE NOW HAS APPROX. 33,000 MILES AND IS A TOTAL NIGHTMARE. AS OF APRIL 28, 2013 IT HAS BEEN IN THE SHOP FOR A TOTAL OF 46 DAYS AND HAS HAD 8 REPAIR ATTEMPTS. NO WARNING LIGHTS NOR THE CHECK ENGINE LIGHT HAS EVER COME ON. THIS ESCAPE CLUNKS, SURGES, LOSES POWER, CUT'S OFF AND AT TIMES WILL NOT EVEN CRANK. THE TRANSMISSIONS HAS BEEN REPROGRAMMED, THE THROTTLE BODY AND MOTOR ASY - THROTTLE BODY AIR INTAKE HAS BEEN REPLACED, THE VAPOR MANAGEMENT VALVE HAS BEEN REPLACED, THE TORQUE CONVERTOR HAS BEEN REPLACED. LOST IN ARBITRATION WITH THE BBB BECAUSE FORD SAID IN THEIR LAST REPAIR ATTEMPT THAT THE VEHICLE HAS OPERATING AS NORMAL. JUNE 5, 2013 CAR WAS BACK IN SHOP BECAUSE AT 7:45 AM STOPPED AT A RED LIGHT, WHILE MY FOOT WAS ON THE BRAKE THE RPM'S SURGED UP TO 4000, COULD HARDLY KEEP IT FROM RUNNING THE LIGHT, ONCE THE LIGHT CHANGED TOOK OFF AND WITHIN 4 TENTHS OF A MILE LOST POWER AND SHUT OFF. IT TOOK ME 8 MINUTES TO GET IT TO CRANK, DROVE ABOUT 15 MILES, SURGING ALL THE WAY, AND THE CAR DIED AGAIN, TAKING ME 10 MINUTES TO GET IT TO CRANK. TOOK THE CAR BACK TO THE SHOP, THEY KEPT IT FOR 7 DAYS, RETURNED IT AND SAID THEY COULD NOT DUPLICATE PROBLEM. JUNE 20, 2013 TRIED TO CRANK THE CAR AT 10:00 AM, IT WOULD CRANK, BUT GO DEAD, FINALLY AT 11:10 AM IT STAYED CRANKED, DROVE AT 3 TENTHS OF A MILE, CAR GOES DEAD. TAKES ME 5 MINUTES TO RE-CRANK WENT STRAIGHT TO THE SHOP. THIS CAR IS DANGEROUS AND FORD NEEDS TO RE-CALL.

06/25/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C70BK******
Summary

AT A STOP LIGHT, ACCELERATING THROUGH THE INTERSECTION AT APPROX. 30 MPH, THE CAR JERKED AND LOST SPEED. PUT GAS PEDAL DOWN TO FLOOR. THE CAR WAS NEVER ABLE TO GO OVER 10 MPH. HAD VEHICLE TOWED TO DEALERSHIP WHERE I WAS TOLD TODAY IT WAS A DEFECTIVE THROTTLE BODY AND DUE TO BACK ORDER ON THE PART IT WOULD TAKE UP TO 2-3 WEEKS TO RECEIVE A PART. THIS EXACT SAME THING HAPPENED TO MY BROTHER'S 2009 FORD ESCAPE. SEEMS IF THIS IS RECURRENT ISSUE IT SHOULD BE RECALLED SEEING AS THE POTENTIAL DANGER TO THE DRIVER AND OTHER'S ON THE ROAD. *TR

06/25/2013
Components: POWER TRAIN
Incident Date: 05/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9E73BK******
Summary

PURCHASED USED IN JAN 2013, IMMEDIATELY HAD TROUBLE SHIFTING AND WOULDN'T GO IN REVERSE. RPMS REVVED UP LIKE IT COULDN'T SHIFT TO THE NEXT GEAR. BROUGHT IT BACK TO THE DEALER, NO CODES BUT A TSB 12-6-12 AND 11-9-9 COVERED BOTH AND THE PCM WAS REPROGRAMMED. IT STILL SHIFTED HARD BUT I GOT USED TO IT. IT STARTED GETTING REALLY BAD AGAIN IN MAY 2013. NO CODES, NO CHECK ENGINE LIGHT AND I CHECKED THE SYSTEM INFORMATION AND NOTHING WAS FLAGGED. IT WOULD CHUG AND THEN DIE WHILE IDLING. AT A STOPLIGHT ON A 55 MPH HIGHWAY, IT STALLED. ENGINE STARTED UP BUT AS SOON AS IT WAS PUT INTO DRIVE IT WOULD MAKE A LOUD GRINDING NOISE AND STALL. I DIDN'T HAVE ANY WARNING. I WAS AT A STOPLIGHT AT A VERY BUSY INTERSECTION AND THERE WAS NO WHERE SAFE TO PUSH THE TRUCK TO THE SIDE. I WAITED 30 TERRIFIED MINUTES FOR THE TOW TRUCK HOPING NO ONE WOULD SLAM INTO ME. TOWED IT TO THE CLOSEST DEALER WHERE THEY HAD TO WRITE TO THE HOTLINE TO CHECK SINCE IT WAS ONLY 2 YEARS OLD. FIRST TOLD IT WAS A VALVE BODY OR TORQUE CONVERTER FAILURE. METAL WAS FOUND IN THE VALVE BODY AND SOLENOID SCREENS AND THE WHOLE TRANSMISSION NEEDED TO BE REPLACED. AND BECAUSE IT HAD 71,000 MILES IT WASN'T COVERED UNDER WARRANTY. *TR

06/24/2013
Components: ENGINE
Incident Date: 06/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG6BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH THE WRENCH SYMBOL AND ENGINE WARNING INDICATORS ILLUMINATED; THEN THE ENGINE STALLED. AFTER SEVERAL ATTEMPTS TO START THE VEHICLE IT BEGAN TO FUNCTION NORMALLY. THE FAILURE RECURRED WITHIN A FEW MOMENTS; HOWEVER, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

06/24/2013
Components: ENGINE
Incident Date: 06/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG1BK******
Summary

IT HAS HAPPEN FOUR TIMES, THE FIRST TIME I WAS DRIVING AT ABOUT 25-30MPH, THE SECOND TIME I WAS DRIVING ABOUT 60 MPH, THE THIRD TIME ABOUT 25 MPH, EACH OF THESE TIMES MY ESCAPE WOULD LOSE POWER, THE ENGINE WAS MISSING REALLY BAD, AND THE GAS PEDAL DIDN'T DO ANYTHING, YOU COULD PRESS IT ALL THE WAY DOWN, NOTHING HAPPEN, THANKFULLY EACH OF THESE TIMES I WAS ABLE TO GET OUT OF TRAFFIC TO THE SIDE OF THE ROAD, STOP, PUT THE CAR IN PARK, TURN THE CAR OFF, SET FOR A FEW MINS THEN START AND EVERYTHING WAS NORMAL, THE LAST TIME IT HAPPEN IT WAS PULLING OUT OF MY DRIVEWAY, I COULDN'T GO 50 FT WITHOUT IT DOING THE SAME THING, LOSE POWER, THE GAS PETAL DIDN'T DO ANYTHING, AND THE ENGINE WAS MISSING SO BAD IT ALMOST WOULD DIE. MY CAR IS AT THE SHOP NOW, I AM WAITING ON THE COST TO HAVE MY ABOUT 2 YEAR OLD CAR FIXED SO I CAN DRIVE IT AGAIN. I HAVE READ 23 PAGES OF COMPLAINS ON THIS SITE, MORE THAN HALF IS THE SAME ISSUE I HAD WITH MY CAR. I BELIEVE FORD NEEDS TO DO A RECALL FOR THIS THROTTLING ISSUE AND FIX THE PROBLEM, AND STAND BEHIND THEIR PRODUCT, IT SEEMS THERE ARE ALOT OF FORD VEHICLES WITH THE SAME ISSUE THAT IS COSTING ALOT OF MONEY TO HAVE REPAIRED.. THANK YOU. *TR

06/24/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG9BK******
Summary

THE FIRST OF 4 INCIDENTS OCCURRED WHILE DRIVING ON THE BELT PARKWAY IN BROOKLYN NY. I WAS DRIVING AT A SPEED OF 65 MPH IN THE LEFT LANE ON A STRETCH OF HIGHWAY WITH NO SHOULDER ON THE LEFT SIDE OF THE ROAD WHEN I LOST ALL PEDAL POWER. I WASN'T ABLE TO ACCELERATE. THE ENGINE WAS RUNNING AND ALL THE ELECTRONICS WERE WORKING PROPERLY EXCEPT FOR NOT BEING ABLE TO ACCELERATE. THE SMALL ICON OF A WRENCH APPEARED ON THE DASH. I MANAGED TO CROSS THREE LANES OF HEAVY TRAFFIC TO THE RIGHT SHOULDER. I PUT THE VEHICLE IN PARK AND STEPPED ON THE ACCELERATOR TO REV THE ENGINE, NOTHING HAPPENED. IT SEEMED LIKE THERE WAS NO GAS GETTING TO THE ENGINE. I THEN SHUT DOWN THE ENGINE AND CHECKED THE OWNERS MANUAL FOR THE ICON OF THE WRENCH. THE DESCRIPTION OF THE WRENCH ICON STATES THAT A THROTTLE CONTROL/POWERTRAIN FAULT HAS BEEN DETECTED AND I SHOULD CONTACT AN AUTHORIZED DEALER AS SOON AS POSSIBLE. UPON CONTACTING THE DEALER HE INDICATED THAT THEY HAVE BEEN HAVING A PROBLEM WITH THE THROTTLE BODY ON MY MAKE AND MODEL AND ALSO STATED THAT MY WARRANTY HAD EXPIRED AND THERE WAS NO RECALL ISSUED FOR THIS PROBLEM. THE COST WAS MY RESPONSIBILITY. I PROCEEDED TO HAVE THEM ORDER ME A NEW THROTTLE BODY. THE LEAD TIME WOULD BE 2-3 WEEKS FOR THE NEW PART. DURING THAT TIME THE SAME PROBLEM HAS HAPPENED 3 MORE TIMES, 2 OF WHICH WERE AT A SPEED OF 65 MPH AND 1 TIME STARTING OFF FROM A RED LIGHT AT A SPEED OF LESS THAT 10 MPH. AFTER RESEARCHING THIS PROBLEM ON LINE I HAVE FOUND THIS TO BE A MAJOR ISSUE AND A RECALL FOR THE THROTTLE BODY SHOULD BE ISSUED AND REPAIRS MADE BY FORD AT NO COST TO THE OWNERS. I FEEL THAT I WAS PUT IN A VERY DANGEROUS LIFE THREATENING POSITION. *TR

06/24/2013
Components: POWER TRAIN
Incident Date: 06/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG4BK******
Summary

I WAS TRAVELING ABOUT 30 MILES PER HOUR WHEN THE CAR LOST POWER. IT ALSO STARTED BUCKING AND I WAS BARELY ABLE TO DRIVE IT INTO A GAS STATION. THE CAR WAS TOWED TO THE DEALERSHIP WHERE IT WAS PURCHASED (BETHLEHEM FORD). I WAS TOLD THAT A IT IS A POWER TRAIN , THROTTLE QUADRANT PROBLEM AND THE PART IS ON NATIONAL BACKORDER... NOT EXPECTED TO BE IN UNTIL JULY 15TH. *TR

06/23/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG1BK******
Summary

VEHICLE HAS STALLED ON ME ON 5 DIFFERENT TIMES. ALWAYS DURING A TURN AT SLOW SPEEDS. I HAVE HAD TO PUT THE VEHICLE IN NEUTRAL AND RESTART IT. THE LAST TIME IT HAPPENED, WAS ON JUNE 5TH. THERE WAS A CAR BEHIND ME AND I WAS ABLE TO AVOID IT HITTING ME. I REPORTED THIS TO MY FORD DEALERSHIP AND THEY CHECKED THE VEHICLE OUT AND COULD NOT FIND ANY PROBLEMS. I ALSO NOTICE THAT AT TIMES WHEN I AM TRYING TO ACCELERATE THAT THE CAR WILL KIND OF JERK OR SURGE, ALMOST LIKE IT'S TRYING TO GET FUEL TO THE ENGINE. *TR

06/23/2013
Components: POWER TRAIN
Incident Date: 06/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG9BK******
Summary

DRIVING VEHICLE ON 6/23/13 APPROXIMATELY 30 MPH AND IT SUDDENLY LOST ACCELERATION AND BEGAN TO JERK FORWARD. "WRENCH" INDICATOR APPEARED ON DASH. PULLED VEHICLE OVER AND WAITED; HOWEVER, PROBLEM CONTINUED. VEHICLE WOULD ONLY MOVE FORWARD AT LESS THAN 5 MPH WHILE JERKING AS IT TRAVELED. HAVE HAD CONSTANT PROBLEMS WITH THIS VEHICLE SINCE PURCHASE. A COUPLE MONTHS AFTER PURCHASE ON 2011, WHILE TRAVELING ON AN INTERSTATE AT 70 MPH, THE VEHICLE COMPLETELY LOST ACCELERATION, ALMOST CAUSING A SERIOUS CRASH. VEHICLE WAS PULLED TO SIDE OF ROAD AND TOWED TO DEALERSHIP WHERE THEY HAD TO REPLACE THE CATALYTIC CONVERTER. SINCE THAT TIME, THE TRANSMISSION HAS BEEN SHIFTING HARD AND CREATING NOISES; HOWEVER, THE DEALERSHIP HAS BEEN UNABLE FIND A PROBLEM. TODAY, THE VEHICLE "DIED" AGAIN AND HAD TO BE PULLED OF THE ROAD. HAVE HAD VEHICLE IN THE SERVICE DEPARTMENT REPEATEDLY TO ADDRESS ISSUE; HOWEVER, NO FIX HAS BEEN PROVIDED. NOW, JUST AFTER THE WARRANTY EXPIRED (CURRENTLY 39,104) THE VEHICLE HAS FAILED AGAIN. *TR

06/23/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG3BK******
Summary

VEHICLE WENT INTO LIMP-HOME MODE WHILE UNDER LIGHT ACCELERATION. HAD TO BE TOWED TO DEALERSHIP. DEALER DIAGNOSED AS THROTTLE BODY FAILURE. *TR

06/22/2013
Components: POWER TRAIN,ENGINE
Incident Date: 05/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG6BK******
Summary

WHILE TRAVELING THE INTERSTATE, THE ENGINE SUDDENLY DROPPED TO APPROXIMATELY 600 RPM AND SUBSEQUENTLY DOWN SHIFTED TO LOW GEAR. I FOUND MYSELF IN THE INSIDE LANE, DURING RUSH-HOUR TRAFFIC, DECELERATING FROM 70MPH TO 5MPH WITH NO PLACE TO GO. I WAS LUCKY, BUT NOT POPULAR. THE CHECK ENGINE LIGHT (WRENCH) CAME ON AND I SLOWLY FOUND MY WAY TO THE EMERGENCY LANE. AFTER TURNING OFF THE ENGINE AND RESTARTING, EVERYTHING WAS OK. THIS HAPPENED ANOTHER TIME WITH, PRETTY MUCH, THE SAME STORY. THE FORD DEALERSHIP DIAGNOSED THE PROBLEM AS A BAD/STUCK THROTTLE BODY. I'VE BEEN WAITING FOR THEM TO FIX THE PROBLEM, BUT THEY DO NOT HAVE THE NECESSARY PARTS AND APPARENTLY VERY LITTLE INTEREST. FORD CORPORATE SAYS THEY WILL HELP WITH THE COST, BUT WILL NOT RETURN MY CALLS, SO I'M LEFT TO WONDER ABOUT THAT. *TR

06/21/2013
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG7BK******
Summary

I WAS DRIVING DOWN THE INTERSTATE AND THE VEHICLE SUDDENLY LOST POWER, BUT THE ENGINE WAS STILL RUNNING. *TR

06/21/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG0BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED. THE CHECK ENGINE WARNING LIGHT DID NOT ILLUMINATE UNTIL AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO RESTART VEHICLE HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSPECTED THE VEHICLE AND DETERMINED THAT THE FAILURE WAS CAUSED BY THE THROTTLE BODY. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 29,900.

06/20/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/18/2013
Crash: No
Fire: No
Summary

I WAS MAKING A LEFT TURN FROM A ROAD WITH A 45 MPH LIMIT. I JUST INITIATED THE TURN WHEN IT FELT LIKE I LOST ALL POWER & WAS BARELY COASTING. I WAITED 'TIL THE ROAD WAS CLEAR TO TURN, BUT NOW THERE WERE 2 CARS BEARING DOWN ON ME SOUNDING THEIR HORNS & WITH SQUEALING TIRES AS THEY ATTEMPTED TO AVOID HITTING ME. I BARELY MADE IT OUT OF THE INTERSECTION. AT WHAT FELT LIKE ONE MPH, I DROVE ONTO THE SHOULDER, TURNED OFF THE CAR & GATHERED MY WITS AS I WAS TERRIFIED. TURNED THE CAR BACK ON & IT WAS THE SAME, BUT NOTICED A WRENCH ON THE DISPLAY. TURNED MY CAR OFF & CALLED MY MECHANIC FOR A TOW. WHILE WAITING, TRIED TURNING THE CAR ON AGAIN & IT WORKED. DROVE TO THE MECHANIC & HE SAID IT WAS A THROTTLE BODY ASSEMBLY PROBLEM, BUT NO CODE HAD BEEN SET IN THE COMPUTER. HE CALLED SCHAUMBURG FORD & THEY SAID UNLESS A CODE WAS SET, IT WAS NOT COVERED BY WARRANTY. I WOULD HAVE TO DRIVE THE CAR 'TIL IT FAILED AGAIN & SET THE CODE--LIKE DRIVING A TIME BOMB! THE NEXT DAY I WENT TO HOPKINS FORD WHERE I BOUGHT THE CAR 6/30/12 & THEY SAID THE THROTTLE BODY ASSEMBLY FAILED THE TEST, SO IT WOULD BE COVERED BY WARRANTY, BUT THAT IT WOULD BE AT LEAST JULY BEFORE THEY COULD GET THE PART BECAUSE SO MANY HAVE FAILED & ARE ON ORDER. I WOULD HAVE TO DRIVE THE CAR 'TIL THEN. LATER THAT DAY THEY CONTACTED ME & SAID FORD ADVISED THIS WOULD NOT BE COVERED BY WARRANTY & THE SERVICE PERSON ESTIMATED THE REPAIR AT OVER $500. WITH THIS MANY FAILED THROTTLE BODY ASSEMBLIES, THIS SOUNDS LIKE A RECALL ITEM. SURE HOPE I DON'T GET KILLED OR KILL SOMEBODY WHILE I WAIT FOR THE PART. *TR

06/20/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG2BK******
Summary

I WAS TRAVELING AT APPROXIMATELY 60MPH WHEN MY FORD ESCAPE COMPLETELY STALLED AND S SERVICE LIGHT CAME ON. AS I TRIED TO MOVE OUT OF TRAFFIC I WAS NEARLY HIT BY MULTIPLE VEHICLES COMING FROM BOTH DIRECTIONS. I HAD THE VEHICLE TOWED TO THE FORD DEALERSHIP ASSUMING THIS WOULD BE COVERED UNDER POWER TRAIN WARRANTY. AFTER EXPLAINING TO THE SERVICE DEPARTMENT WHAT HAD HAPPENED, BEFORE THEY LOOKED AT MY VEHICLE, THEY KNEW EXACTLY WHAT IT WAS. APPARENTLY, THE PROBLEM WITH THE THROTTLE BODY IS SO COMMON THEY CAN'T KEEP THE PARTS IN STOCK. THIS PROBLEM CAUSES THE VEHICLE TO STALL OR SURGE FORWARD, USUALLY AT RATES OF SPEED EXCEEDING 40MPH. I WAS INFORMED THAT FORD DOES NOT CONSIDER THIS PART OF THE POWER TRAIN. $401.04 LATER I HAD MY VEHICLE BACK. AS I WAS PAYING THE SERVICE CASHIER INFORMED ME THAT THIS WAS THE 12TH THAT HAD FIXED THAT WEEK (IT WAS ONLY WEDNESDAY) AND TO HOLD ONTO MY RECEIPT BECAUSE IT REALLY SHOULD BE RECALLED. *TR

06/20/2013
Components: ENGINE
Incident Date: 06/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EGXBK******
Summary

VEHICLE BEGAN TO STALL AT HIGHWAY SPEED WITH NO THROTTLE RESPONSE. COASTED VEHICLE TO A STOP AND TURNED OFF THE ENGINE. CONTINUED DOWN THE ROAD AS IT STALLED TWO MORE TIMES TO THE NEAREST DEALER. THEY SCANNED AND GAVE US CODE P2111 TECH SAID THAT WE NEEDED A THROTTLE BOTTLE AND IT WAS ON A NATIONWIDE BACK ORDER. TECH ALSO SAID THERE WERE 3 OTHER VEHICLES ON THE LOT WAITING FOR THE SAME PART. TRIED TO ORDER PART AND THEY WANTED CASH UP FRONT, IT SHOULD BE COVERED UNDER WARRANTY. *TR

06/18/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG6BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE DECELERATED ON ITS OWN. THE CONTACT STOPPED THE VEHICLE ON THE EMERGENCY LANE AND WAS ABLE TO CONTINUE DRIVING NORMALLY AFTER RESTARTING IT. THE WRENCH WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED A VALVE HAD TO BE REPLACED. AFTER THE VEHICLE WAS REPAIRED THE FAILURE CONTINUED TO OCCUR. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *TR

06/18/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 04/27/2013
Crash: No
Fire: No
Summary

DRIVING ON THE INTERSTATE AT THE SPEED OF 60 MPH, THE CAR STARTED JERKING AND THE ACCELERATION WAS GOING DOWN EVEN THOUGH MY PRESSURE ON THE GAS HADN'T CHANGED. THE CHECK ENGINE LIGHT AND THE SERVICE LIGHT CAME ON. I PULLED OVER, TURNED OFF THE ENGINE AND LET IT SIT FOR 10 MINS THEN STARTED IT UP AND DROVE HOME. I TOOK IT TO THE DEALERSHIP THE NEXT DAY AND THEY DID A DIAGNOSTIC TEST; NOTHING FAILED, THEY TOLD ME TO KEEP DRIVING IT AND IF IT HAPPENED AGAIN TO DRIVE IT STRAIGHT TO THEM. IT HAPPENED AGAIN LESS THEN 2 MONTHS LATER THIS TIME ON A SUN. DRIVING ON THE INTERSTATE AT 60 AGAIN, THE CAR STARTED JERKING AND THE ACCELERATION WENT DOWN. SAME LIGHTS CAME ON. I PULLED OVER, TURNED OFF THE ENGINE AND LET IT SIT FOR 10 MINS THEN STARTED IT UP AND DROVE FOR A BIT. HAPPENED BACK TO BACK 3 MORE TIMES TRYING TO GET AS CLOSE TO HOME AS POSSIBLE. AFTER THE 3RD TIME I BELIEVED THE RISK WAS TOO HIGH TO CONTINUE DRIVING. CALLED FOR ROADSIDE ASSISTANCE AND HAD IT TOWED TO DEALERSHIP. THEY TESTED AND FOUND OUT IT HAD A BAD THROTTLE. IT WAS TOLD THE PART IS ON BACK ORDER BECAUSE SEVERAL PEOPLE WERE EXPERIENCING THIS PROBLEM. THE FORESEEN WAIT IS 12 DAYS TO A MONTH. *TR

06/17/2013
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG3BK******
Summary

I WAS DRIVING TO WORK ON RT. 80 IN NJ AT ABOUT 70 MPH IN THE FAST LANE WHEN ALL OF A SUDDEN THERE WAS NO POWER. I WOULD HIT THE GAS AND NOTHING. FORTUNATELY, MY STEERING AND BRAKING WAS NOT AFFECTED AND I WAS ABLE TO COAST TO THE SHOULDER AND TURN THE TRUCK OFF. BEFORE THAT, I NOTICED THE WRENCH LIGHT WAS LIT ON THE DASHBOARD. I SAT FOR A MINUTE WHILE I LOOKED IN MY OWNER'S MANUAL TO SEE WHAT THE WRENCH LIGHT WAS FOR AND IT SAID THROTTLE. I TURNED IT BACK ON AND AFTER A BRIEF HESITATION, IT TURNED OVER. I PULSED THE GAS TO MAKE SURE IT WAS WORKING, THEN SLOWLY MERGED BACK ONTO THE HIGHWAY. I CALLED MY DEALERSHIP TO TELL THEM WHAT HAPPENED AND THEY WERE VERY NICE AND ASKED ME TO BRING IT IN ASAP. SINCE I WAS ALMOST AT WORK, I SAID I'D CALL HIM BACK AND WENT TO THE FORD DEALERSHIP NEAR MY OFFICE. THERE I WAS TOLD THIS WAS A "KNOWN ISSUE" AND EVEN IF IT WAS WHAT HE "THOUGHT" IT WAS, HE WAS NASTY AND SAID "THERE AREN'T ANY PARTS AVAILABLE ANYWAY..." I ASKED HIM IF THE TRUCK WAS SAFE TO DRIVE AND HE HESITATED AND SAID "YEAH...IT SHOULD BE AND THAT IT IS A "SPORADIC" ISSUE." I LEFT THAT DEALERSHIP AND DROVE TO MY OFFICE. I CALLED MY LOCAL DEALERSHIP BACK AND TOLD THEM THIS. THEY SAID TO BRING IT IN THE NEXT DAY (SATURDAY) AND THEY WOULD TAKE CARE OF ME. THIS DEALERSHIP (MAGARINO IN SUSSEX, NJ) IS AMAZING! THEY ARE HELPFUL, TRULY CARE ABOUT THEIR CUSTOMERS AND MADE SURE THAT MY TRUCK WAS SAFE BEFORE I LEFT. EVEN THOUGH I DIDN'T HAVE AN APPOINTMENT, THEY STILL MADE THE TIME TO GET ME IN! THEY DID HAVE THE PART IN STOCK, RAN ALL THE NECESSARY TESTS, REPLACED THE PART AND REPROGRAMMED THE COMPUTER SO THAT EVERYTHING WOULD BE OK. $400 LATER (PART NOT UNDER WARRANTY), I WAS HEADING HOME. I HOPE THIS HELPS THE POSSIBLE RECALL INVESTIGATION SO THAT NO ONE ELSE HAS TO GO THROUGH THE TERRIFYING AND HOPELESS FEELING THAT I HAD THIS PAST FRIDAY. *TR

06/17/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 04/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D73BK******
Summary

REPEATED STALLING OF VEHICLE WHILE IN THE FLOW OF TRAFFIC AT HIGHWAYS SPEEDS. NO SHOULDER TO PULL OFF ON. CAR HAS TO BE COMPLETELY STOPPED AND RESTARTED TO DRIVE AGAIN. FIRST VISIT TO DEALERSHIP THEY TOLD US THE COST TO REPLACE THE THROTTLE BODY. THE CAR IS LESS THAN 3 YEARS OLD AND BARELY OUT OF WARRANTY. THEY TOLD US WE COULD CONTINUE TO DRIVE THE VEHICLE WHILE THE PART IS ON ORDER. THEY DON'T EXPECT TO HAVE THE PARTS FOR ANOTHER 6 WEEKS! IN THE MEANTIME, THE CAR CONTINUES TO HAVE REPEATED PROBLEMS AND WOULD JUST STOP AND JERK SUDDENLY UPON ACCELERATION AND THE ENGINE WOULD STOP FUNCTIONING. WE HAD THE CAR TOWED TO A DIFFERENT FORD DEALER AND ARE WAITING ON THEM TO COMPLETE A DIAGNOSTIC EVALUATION. SCARED FOR OUR LIVES! SURELY A RECALL WILL REIMBURSE US FOR REPAIRS, TOWING AND RENT CAR. WHAT A NIGHTMARE!! *TR

06/17/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DGXBK******
Summary

WHILE DRIVING ON THE EXPRESSWAY CRG G5 AT 45MPH THE ENGINE STALLED, WITH NO MORE POWER SUPPLIED TO THE CAR AND IT ROLLED TO A FULL STOP. THE ELECTRONIC THROTTLE DID NOT OPERATE TO ACCELERATE OR DRIVE THE CAR ANY MORE. THE VEHICLE HAD TO BE TOWED AWAY. THE CHECK-ENGINE LIGHT AND 'WRENCH' LIGHT ARE ON, THE ASSOCIATED DTC CODE IS P2112. *TR

06/15/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 06/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG6BK******
Summary

WHEN TRAVELING ON HIGHWAY, VEHICLE SUDDENLY GOES INTO A LIMP MODE AND THE "WRENCH" WARNING LIGHT COMES ON. VEHICLE IS ABLE TO TRAVEL PERHAPS 30 SECONDS TO ONE MINUTE FURTHER UNABLE TO ACCELERATE AND SEEMED TO BE FORCED DECELERATION. I PULLED OVER AND TURNED THE CAR OFF. I TURNED THE CAR BACK ON AFTER A FEW SECONDS AND THE WARNING LIGHT WAS NO LONGER ILLUMINATED AND I WAS ABLE TO PROCEED TO MY DESTINATION. PER MANUAL, THE "WRENCH" WARNING LIGHT IS FOR THROTTLE/POWER TRAIN AND ILLUMINATES WHEN A POWER TRAIN FAULT HAS BEEN DETECTED. HAVE APPOINTMENT WITH DEALER SERVICE IN TWO DAYS. *TR

06/13/2013
Components: POWER TRAIN
Incident Date: 06/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG2BK******
Summary

WHILE DRIVING DOWN FREEWAY, MY CAR STARTED TO FEEL LIKE I HAD LET OFF THE GAS. WHEN I PUSHED THE ACCELERATOR, NOTHING HAPPENED. I PULLED THE CAR OVER AND IT WAS SHAKING VIOLENTLY AND GOING ABOUT 5MPH. A LITTLE WRENCH LIGHT CAME ON. I TURNED THE CAR OFF AND BACK ON AND THE LIGHT WAS GONE AND THE CAR RAN FINE. I CONTINUED HOME AND HAD TO TURN LEFT INTO MY SUBDIVISION. AS I SLOWED DOWN TO TURN, THE SAME THING HAPPENED AND I HAD TO PUT THE CAR INTO PARK, TURN IT OFF AND BACK ON. THE DEALERSHIP SAID IT IS THE THROTTLE BODY AND NOT COVERED UNDER MY POWERTRAIN WARRANTY OR ANY WARRANTY. *TR

06/12/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG7BK******
Summary

I WAS TRAVELING APPROXIMATELY 70 MPH ON THE INTERSTATE. MY CAR SHIFTED QUICKLY INTO A LOW GEAR AND THE WRENCH LIGHT CAME ON THE DASHBOARD INDICATING A POWERTRAIN FAILURE. I WAS ABLE TO MANEUVER OFF THE FREEWAY AND SHUT THE CAR DOWN. IT WOULD START UP AGAIN, AND WE LIMPED INTO THE FORD DEALERSHIP WHICH WAS ABOUT 1/4 MILE AWAY. THE DEALERSHIP REPLACED THE "THROTTLE BODY" AND INDICATED I WAS THE "THIRD ONE THIS WEEK". *TR

06/10/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG2BK******
Summary

DRIVING THE CAR WE START TO EXCEL AND THE CAR SHUTS DOWN DUE TO THE THROTTLE BODY NOT FUNCTIONING RIGHT. *TR

06/10/2013
Components: POWER TRAIN
Incident Date: 06/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG1BK******
Summary

VEHICLE LOST POWER IN DRIVE AND DECELERATED. FORD SERVICE DIAGNOSED FAILURE OF THE THROTTLE BODY. *TR

06/10/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/09/2013
Crash: No
Fire: No
Summary

I WAS DRIVING 70MPH DOWN THE INTERSTATE AND I LOST ALL POWER AND MY WRENCH LIGHT CAME ON. I COASTED TO THE SIDE OF THE ROAD PUT IT IN PARK AND IT STARTED RIGHT UP AND LIGHT WENT OFF. TODAY I COULD FEEL IT LOSING POWER I WENT TO DEALERSHIP AND THEY SAID THEY COULD NOT HELP ME IF I DIDN'T PAY THE $85 TO PUT ON COMPUTER. I TOLD THEM MY CAR HAD DONE THE EXACT SAME THING THAT OTHERS HAD REPORTED AND IT WAS THEIR THROTTLE BODY. ON MY WAY TO WORK I COULD FEEL IS LUGGING BUT SO FAR TODAY IT HASN'T STOPPED. VERY DANGEROUS DUE TO THE FACT THE I HAVE SEVERAL CHILDREN IN MY ESCAPE DAILY. *TR

06/10/2013
Components: EQUIPMENT
Incident Date: 05/10/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR CONDITIONING UNIT STOPPED FAILED AND WOULD NOT BLOW COLD AIR. THE CONDENSER ALSO ACTIVATED AND DEACTIVATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE AIR CONDITIONING UNIT WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED TO COVER ONE THIRD OF THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 45,000.

06/09/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG1BK******
Summary

WHILE DRIVING CAR STARTED TO SHIMMY, THEN WOULD NO LONGER ACCELERATE. TURNED OFF. RESTARTED AND WAS ABLE TO DRIVE HOME. ON THE WAY TO THE REPAIR SHOP ON JUNE 3, 2013, WHILE DRIVING THE CAR STARTED TO SHIMMY THEN WOULD NO LONGER ACCELERATE. TURNED OFF. RESTARTED AND WAS ABLE TO DRIVE TO THE REPAIR SHOP. *TR

06/09/2013
Components: POWER TRAIN
Incident Date: 06/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG7BK******
Summary

I WAS DRIVING APPROXIMATELY 65 MPH ON A STATE HIGHWAY AND SUDDENLY, WITHOUT WARNING, THE "MONKEY WRENCH" LIGHT TURNED ON AND I NO LONGER HAD ANY THROTTLE. I STILL HAD STEERING CONTROL AND BRAKES. I HAD TO IMMEDIATELY PULL OFF THE ROAD. THE CAR SPUTTERED AND I TURNED THE IGNITION OFF. I RESTARTED THE CAR AND WAS ABLE TO PUT IT IN DRIVE. AS I BEGAN PICKING UP SPEED ON THE HIGHWAY, I AGAIN LOST ALL THROTTLE CONTROL AND HAD NO POWER WHEN I PRESSED ON THE GAS PEDAL. I HAD A FEW MILES TO GET HOME, AND THIS OCCURRED TWO MORE TIMES. THE ONLY WAY I COULD DRIVE WAS TO BE IN THE RIGHT LANE AND BE READY TO PULL OFF THE ROAD. I AM VERY FORTUNATE I WAS NOT DRIVING DURING PEAK TRAFFIC HOURS. THE IMMEDIATE LOSS OF THROTTLE POWER WOULD HAVE BEEN VERY CHALLENGING TO NAVIGATE AROUND OTHER CARS. *TR

06/08/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DGXBK******
Summary

WHILE DRIVING WESTBOUND ON I-10 TOWARDS HOUSTON, TX, AS I CAME UPON RUSH HOUR TRAFFIC AND LET OFF OF THE ACCELERATOR, THE ENGINE STALLED. I WAS AT AN EXIT AND WAS ABLE TO SHIFT TO NEUTRAL AND COAST TO A STOP AT A CONVENIENCE STORE ON THE SERVICE ROAD. AFTER WAITING A FEW MINUTES I WAS ABLE TO RESTART THE CAR AND PROCEEDED TO GET BACK ON I-10 TO CONTINUE TO MY DESTINATION. AS SOON AS I RAN INTO TRAFFIC AGAIN AND LET OFF OF THE GAS PETAL, THE SAME THING HAPPENED AGAIN. I WAS ABLE TO SHIFT TO NEUTRAL AND RE-START THE VEHICLE WHILE I WAS STILL COASTING. THIS CONTINUED FOR THE NEXT 10 MILES OR SO AS I ATTEMPTED TO GET TO THE HOTEL I WAS STAYING AT, WITH THE ENGINE STALLING WHENEVER I RELEASED THE ACCELERATOR, APPROXIMATELY 10 - 12 MORE TIMES. AS I WAS STUCK IN RUSH HOUR TRAFFIC IN A STRANGE CITY, THE ONLY WAY TO KEEP MOVING FORWARD WAS TO DRIVE WITH 2 FEET; 1 ON THE ACCELERATOR PETAL AND 1 ON THE BRAKE PETAL. I WOULD HAVE SHIFT TO NEUTRAL AND PRESS THE GAS PETAL TO INCREASE RPMS IN ORDER TO KEEP THE ENGINE FROM STALLING. FORTUNATELY IT DID RESTART EVERY TIME AND I MADE IT TO MY DESTINATION WITHOUT GETTING IN A WRECK. THE CAR WAS DROPPED OFF AT JOE MYERS FORD IN HOUSTON, TX, ON 6/6/13 @ 7:00AM TO BE CHECKED. UPON INSPECTION I WAS TOLD THERE IS A PROBLEM WITH THE THROTTLE ASSEMBLY AND IT WOULD NEED TO BE REPLACED. THE PART IS ON BACKORDER AND WON'T BE IN FOR 3 WEEKS. I'M 1,500 MILES OUT OF THE MANUFACTURERS WARRANTY, SO THEY CALLED MY EXTENDED WARRANT COMPANY TO ARRANGE FOR A RENTAL SO I CAN DRIVE BACK HOME TO NEW ORLEANS, LA. THE EXTENDED WARRANTY WILL ONLY PAY FOR 5 DAYS OF THE RENTAL, SO I AM AWAITING A CALL BACK FROM FORD TO SEE HOW TO PROCEED WITH BOTH THE RENTAL UNTIL MY VEHICLE IS REPAIRED AND THE TIMING OF HOW LONG THIS REPAIR WILL TAKE. *TR

06/07/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 01/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG2BK******
Summary

THIS VEHICLE IS DRIVEN BY MY SON WHILE HE IS AT COLLEGE. THE VEHICLE HAS HAD APPROXIMATELY 8 INSTANCES IN THE PAST 6-9 MONTHS (7 OF THOSE IN THE PAST MONTH DURING A ONE WEEK TIME PERIOD) IN WHICH THE VEHICLE HAS LOST A SIGNIFICANT AMOUNT OF POWER AND SPEED WHICH HAS REQUIRED HIM TO PULL OFF THE HIGHWAY FOR HIS SAFETY. ONCE OFF THE HIGHWAY, HE TURNED THE VEHICLE OFF AND THEN TURNED THE VEHICLE BACK ON WHICH CLEARED THE PROBLEM. AT THE TIME OF THESE ISSUES, THE VEHICLE HAD APPROXIMATELY 38,000 MILES AND WAS 2 1/4 YEARS OLD. HE SUBSEQUENTLY TOOK THE VEHICLE IN FOR SERVICE, SEVERAL DAYS AFTER THE WEEK IN WHICH HE HAD 7 SEPARATE INCIDENTS, AND THE FORD DEALER REPLACED THE THROTTLE BODY. THERE APPEARS TO BE A SIGNIFICANT BODY OF KNOWLEDGE THAT INDICATES FORD HAS A PROBLEM WITH THE THROTTLE BODY ON LATE-MODEL ESCAPES. FORD SHOULD, AT A MINIMUM, ACKNOWLEDGE THIS SAFETY CONCERN, AND ALSO MAKE REPAIRS AT NO COST TO THE CONSUMER, TO MITIGATE THIS PROBLEM. *TR

06/06/2013
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 05/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D70BK******
Summary

ENGINE STALLS UPON ACCELERATION, HAVE TO PULL OVER AND TURN THE ENGINE OFF AND THEN DO A RESTART. IT IS NOW AT THE DEALERSHIP WITH A DEFECTIVE THROTTLE BODY WAITING ON THE PART. I NOW UNDERSTAND IT IS BEING RE-DESIGNED WITH NO ETA ON MANUFACTURE OR DELIVERY TO MY DEALER. *TR

06/06/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/31/2013
Crash: No
Fire: No
Summary

I WAS DRIVING UP A HILL WHEN MY ENGINE SHUT OFF AND CAR STARTED LURCHING FORWARD. THE BRAKES SLOWED THE CAR DOWN BUT LURCHING CONTINUED. THE CAR RESTARTED OKAY BUT STALLED SEVERAL MORE TIMES AS I WAS DRIVING IT TO THE DEALER. THERE WERE NO WARNING LIGHTS ON AND I HAVE ALWAYS TAKEN GREAT CARE OF THE CAR. THERE WERE NO ODD NOISES OR SIGNS THAT SOMETHING WAS WRONG UNTIL THE CAR STOPPED. I AM THANKFUL THAT I WAS ON A NEIGHBORHOOD ROAD AND NOT A BUSY STREET OR HIGHWAY. DEALER SAYS THE ISSUE IS THE ELECTRONIC THROTTLE BODY WHICH IS ON NATIONAL BACKORDER AND MAY TAKE 6-8 WEEKS TO REPAIR. IF SOMETHING IS ON NATIONAL BACKORDER, DOES THAT MEAN THIS IS HAPPENING TO OTHERS AS WELL? PLEASE INVESTIGATE. *TR

06/06/2013
Components: ENGINE
Incident Date: 06/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMTU9DGXBK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT THE ENGINE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE DEALER STATED THAT THE PART WAS ON BACK ORDER. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 66,000. *TR

06/06/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG8BK******
Summary

THE CAR CAME TO A SUDDEN STOP WITHOUT WARNING, IT SEEMS TO HAVE A FAULTY THROTTLE BODY. *TR

06/05/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 05/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EGXBK******
Summary

VEHICLE SURGED AFTER A STOP AND WOULD NOT GO. HAD TO COAST OFF SIDE OF ROAD AND SHUT DOWN AND RE-START VEHICLE. HAS DONE THIS MULTIPLE TIMES. THE THROTTLE BODY WAS THE CULPRIT PER THE FORD TECHNICIAN. PART IS BACKORDERED DUE TO HIGH DEMAND FOR PART. THE THROTTLE BODY IS THE HIGHEST PART ON ORDER THROUGH FORD, INDICATING AN ISSUE WITH THIS. *TR

06/05/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG0BK******
Summary

IN HEAVY TRAFFIC THE VEHICLE LOSS POWER WITH NO RESPONSE FROM THROTTLE. MANAGED TO PULLED OUT OF TRAFFIC AND NOTICE ENGINE STILL RUNNING AND CHECK ENGINE AND WRENCH LIGHT ON, STILL NO THROTTLE RESPONSE. TURNED OFF ENGINE AND WAITED 30 MINUTES. RESTARTED ENGINE APPEARED TO RAN FINE. STARTED DOWN THE ROAD GOT ABOUT 5 MILES AND THE SAME THING HAPPENED AGAIN. HAD VEHICLE TOWED TO DEALER. THEY TOLD ME THE THROTTLE BODY WAS BAD AND IT WOULD BE 2 OR MORE WEEKS TO GET THE PART IF WE ARE LUCKILY. THEY OFFERED NO LOANER CAR AND TOLD ME I COULD RENT A CAR. *TR

06/05/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG1BK******
Summary

VEHICLE WAS ACCELERATED TO CROSS AN INTERSECTION AND ENGINE DECELLED TO AN IDLE CONDITION - THIS HAPPENED AT SPEED ALSO - VERY DANGEROUS LOSS OF POWER WITHOUT NOTICE - ALMOST CAUSED AN ACCIDENT. WAS VERY INTERMITTENT TO BEGIN WITH - DEALER ATTEMPTED TSHOOT AND REPAIR BUT NO CODES FOUND - NEXT DAY AFTER DEALER ATTEMPT PROBLEM HAPPENED NUMEROUS TIMES AND THE DEALER DETERMINED A BAD THROTTLE BODY. *TR

06/04/2013
Components: POWER TRAIN
Incident Date: 02/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG3BK******
Summary

THE SUV STARTS SLOWING DOWN, LOSING POWER AND THE WRENCH LIGHT COMES ON. I PULLED OVER ,CUT SUV OFF WAIT ABOUT 15MIN AND START SUV BACK UP L WRENCH LIGHT IS NOT ON. NO INCIDENT AGAIN UNTIL MAY 30,2013 AND JUNE 1, 2013 . TOOK VEHICLE TO DARCARS ON JUNE 3,2013 , DEALER NOT ABLE TO DUPLICATE INCIDENT. *TR

06/04/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EGXBK******
Summary

VEHICLE WOULD NO LONGER ACCELERATE AND HAD TO CRUISE INTO A PARKING LOT. VEHICLE WAS THEN TOWED TO DEALER. WAS TOLD IT WAS A THROTTLE ASSEMBLY PROBLEM. THE PART IS ON NATIONAL BACKORDER AND IT HAS BEEN THREE WEEKS WITH NO FIX. IF THE EVENT HAD HAPPENED WHILE PULLING INTO TRAFFIC, INSTEAD OF IN THE FLOW, IT WOULD HAVE BEEN MUCH WORSE. LOOKING ONLINE I SEE THIS IS AN EXTREMELY COMMON PROBLEM. *TR

06/04/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 02/08/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D7XBK******
Summary

ENGINE WILL START HEAD DOWN THE ROAD AND ALL THE SUDDEN WILL LOSE PICK UP ,PUSH ON THE GAS AND NOTHING HAPPENS THEN ALL THE SUDDEN IT WILL SPEED UP ,INCLUDING THIS ONE THAT I HAVE ESTIMATED THE DATE AND MILEAGE FORD REPLACED THE THROTTLE BODY UNDER WARRANTY.....THE SECOND TIME THIS HAPPENED WAS ON 02SEP12 MILEAGE WAS 39619 IT DID THE SAME THING BUT LEFT ME ON THE SIDE OF THE ROAD AND HAD TO BE TOWED(90$) TO REPAIR ,FORD FOUND THE THROTTLE BODY UNABLE TO MAINTAIN IDLE COST ME ALMOST 400$ TO REPAIR ,THAT LEADS US UP TO TODAY WHERE I WAS GOING DOWN THE HIGHWAY AT ABOUT 60 MILES AN HOUR AND ALL THE SUDDEN IT CUT OUT AND HAD TO COST OUT OF HEAVY TRAFFIC AFTER ABOUT 2-3 MIN THE TRUCK PICKED UP AND RAN FINE TILL I GOT HOME AND CALLED FORD AND ASKED THEM WHAT I NEED TO DO CAUSE ITS DOING THE SAME THING IT HAD THE PREVIOUS TIMES.WAS INSTRUCTED TO GET IT TO A SERVICE DEPT TO HAVE IT CHECKED,ON THE WAY TO FORD DURING HEAVY TRAFFIC THE CAR STALLED IN AN INTERSECTION AND THANKFULLY THE OTHER DRIVER WAS PAYING ATTENTION HE WAS ABLE TO STOP THEIR COULD HAVE DEF BEEN A FATAL INJURY IF NOT BUT AS I WAS TOLD BY FORD THAT I WOULD ALSO HAVE TO PAY FOR THIS THROTTLE BODY BECAUSE IT WAS OUT OF WARRANTY DUE TO MILEAGE 04JUN13 58053 MILES. *TR

06/03/2013
Components: ENGINE
Incident Date: 05/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D74BK******
Summary

AS I WAS DRIVING, MY VEHICLE WITH NO WARNING LOST POWER. THE ENGINE WAS STILL RUNNING, BUT ROUGHLY. I COULD PRESS THE ACCELERATOR, BUT IT NO LONGER CAUSED THE VEHICLE TO ACCELERATE. AFTER WAITING FOR HELP TO ARRIVE, I SHUT THE VEHICLE OFF AND THEN TRIED TO RESTART. THE VEHICLE STARTED FINE. I TOOK IT TO A MECHANIC WHO THOUGHT THE THROTTLE BOX MAY BE BAD. I PAID TO HAVE IT CLEANED OUT AND FOR A GAS ADDITIVE TO DECREASE THE LIKELIHOOD THAT IT WOULD HAPPEN AGAIN. A COUPLE OF DAYS LATER, MY ESCAPE STALLED AGAIN IN THE SAME WAY AND WITH THE SAME RESULTS. IT HAS HAPPENED 3 TIMES NOW SINCE MAY 2ND. I REALIZE THERE IS AN INVESTIGATION INTO THE FAILURE OF THE THROTTLE BODY IN FORD ESCAPES INCLUDING THE 2011 MODEL. WHAT IS DESCRIBED IN THE THROTTLE BODY FAILURE SITUATIONS IS EXACTLY WHAT I AM EXPERIENCING WITH MY VEHICLE. I HAVE BEEN FORTUNATE TO BE IN CURB LANES AND ABLE TO MANEUVER SAFELY OFF THE ROAD EACH OF THE TIMES THIS HAS HAPPENED. IF I HAPPEN TO BE IN A CENTER HIGHWAY LANE WHEN IT HAPPENS, I MAY NOT BE FORTUNATE ENOUGH TO HAVE AN OPPORTUNITY TO RESTART MY VEHICLE SAFELY. *TR

06/03/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG25B******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE HE DROVE AT 70 MPH, THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER. A DIAGNOSTIC WAS PERFORMED WHICH LOCATED THE FAILURE AT THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED AND THE DEALER ADVISED THAT THE THROTTLE BODY WAS ON BACK ORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS FAILURE 46,851.

06/02/2013
Components: ENGINE
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG7BK******
Summary

DRIVING ON INTERSTATE AT 65-70 MPH AND ENGINE SHUTS DOWN. I HAVE TO GET TO THE SIDE OF THE ROAD PUT IN PARK AND RESTART IT. THE ENGINE REMAINS RUNNING WHEN THIS HAPPENS BUT ONLY AT A IDLE. AND A VERY ROUGH IDOL. THIS HAPPENED 4 TIMES LAST WEEK. VERY SCARY WHEN ON INTERSTATE! WHEN I TURN IT OFF AND RESTART IT SEEMS FINE UNTIL IT HAPPENS NEXT TIME. *TR

06/01/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/30/2013
Crash: No
Fire: No
Summary

WHILE DRIVING ON I40 MY VEHICLE LOST THE ABILITY TO ACCELERATE. I COASTED TO THE SHOULDER AND THE VEHICLE BEGAN TO SURGE FORWARD AND STOP WHILE I ATTEMPTED TO PUT IT IN PARK. THIS HAPPENED TWICE MORE ON THIS TRIP, AFTER RESTARTING THE ENGINE TO REST THE ISSUE SO I COULD DRIVE AT ALL. I HAVE TAKEN IT TO FORD THREE TIMES FOR SERVICE FOR THIS. THEY REST CODE AND TELL ME FORD IS AWARE OF THE DEFECT IN THE THROTTLE BODY BUT WON'T FIX IT FOR FREE. I AM IN FACT TYPING THIS COMPLAINT IN THE SERVICE WAITING AREA. I HAVE EXPERIENCED SURGES FORWARD WHILE SITTING IN TRAFFIC AND HAD ALL POWER DROP OUT AT INTERSTATE SPEEDS. IT'S INSANE FORD HASN'T RECALLED THIS PART AND REPAIRED IT. I HOPE ME OR MY FAMILY DON'T HAVE TO BE INJURED OR KILLED FOR THEM TO TAKE CARE OF THIS FAULTY PART. *TR

06/01/2013
Components: ENGINE
Incident Date: 05/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG0BK******
Summary

WHILE ENTERING THE HIGHWAY AND GETTING UP TO SPEED, THE VEHICLE STARTED TO LOSE POWER. THIS IS THE THIRD TIME IT HAS HAPPENED IN A 2 WEEK PERIOD, THE LATEST BEING THE DATE IDENTIFIED ABOVE. *TR

05/31/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EGXBK******
Summary

DRIVING ON INTERSTATE AT 65MPH AND VEHICLE JUST NO LONGER HAD ANY. ACCELERATOR RESPONSE I PRESSED REPEATEDLY AS VEHICLES WERE BEHIND AND TO THE LEFT OF ME. NO RESPONSE I HAD TO IMMEDIATELY CUT HARD RIGHT OFF INTERSTATE TO SIDE OF ROAD, VEHICLE WAS RUNNING ROUGH AND ENGINE REPAIR INDICATOR CAME ON STILL NO ACCELERATOR RESPONSE I PUT VEHICLE IN PARK TURNED OFF IGNITION AND RESTARTED. VEHICLE RESTARTED WILL ENGINE INDICATOR STILL ON BUT NOW HAD ACCELERATOR RESPONSE. BROUGHT TO DEALER DIAGNOSED AS DEFECTIVE THROTTLE BODY, IS ON NATIONAL BACK ORDER BECAUSE OF FAILURES AND WAS TOLD IT IS HIGHLY UNUSUAL FOR THAT PART TO GO, ESPECIALLY WILL SO FEW MILES. *TR

05/31/2013
Components: ENGINE AND ENGINE COOLING
Incident Date: 04/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EGXBK******
Summary

ENGINE LIGHT CAME ON AND VEHICLE IMMEDIATELY RAN ROUGH AND LOST MOST ACCELERATION POWER. FORCED TO DRIVE ON TO CENTER MEDIAN TO AVOIDS ACCIDENT. BROUGHT TO DEALER AND WAS TOLD WAS FAULTY CHARCOAL CANISTER SENSOR. AND OTHER COMPONENTS. *TR

05/31/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG7BK******
Summary

DRIVING DOWN I-55 IN ST. LOUIS, MY CAR LOST POWER. I PULLED TO THE SHOULDER WITHOUT INCIDENT. THE ENGINE WAS STILL RUNNING BUT THE THROTTLE WAS INOPERATIVE. TURNED THE KEY OFF, WAITED A FEW SECONDS, AND STARTED THE CAR. IT RAN FINE, LIKE REBOOTING A COMPUTER. THIS HAPPENED A COUPLE OF TIMES BEFORE ON SIDE STREETS AND IT HAPPENED ONE MORE TIME BEFORE I GOT HOME ON I-55. WENT TO THE DEALER WITH CHECK ENGINE LIGHT ON. $98 FOR DIAGNOSIS, THROTTLE BODY PROBLEM. BACK ORDER FOR OVER 30 DAYS, SO THIS MUST BE A BIGGER PROBLEM. THEY CLEANED THE THROTTLE BODY AND FUEL SYSTEM, ANOTHER $140, WHICH THEY SAID WOULD HELP UNTIL THE PART CAME IN. CAR JUST OUT OF WARRANTY 2700 MILES. KINDA SCARY TO LOSE POWER WHEN YOUR IN TRAFFIC. *TR

05/30/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG2BK******
Summary

THIS VEHICLE HAS LOST POWER UNEXPECTEDLY TWICE IN THE LAST MONTH WHILE EITHER DECELERATING FROM FREEWAY SPEEDS (FIRST TIME) AND WHILE CRUISING AT 65 MPH (SECOND TIME). IN BOTH INSTANCES THE WRENCH LITE CAME ON AND THE RPM LEVEL DROPPED TO BELOW 900 RPM AND WAS ERRATIC. LUCKILY, I WAS ABLE TO PUT ON MY HAZARD FLASHERS AND PULL TO THE SIDE OF THE ROAD IN BOTH CASES. BOTH TIMES, I SHUT THE CAR OFF AND IT RESTARTED RESUMING NORMAL PERFORMANCE. THIS UNPREDICTABLE LOSS OF POWER CAN BECOME A SERIOUS HAZARD IN A FREEWAY FULL OF DRIVERS. I SEE A GROWING NUMBER OF ESCAPE DRIVERS EXPERIENCING THE SAME THING, SO IT APPEARS AS THOUGH A TREND IS HAPPENING FOCUSING ON SUSPECT THROTTLE BODY UNITS. I AM SURE FORD WILL DO SOMETHING ABOUT THIS, BUT WONDER HOW BAD IT NEEDS TO GET BEFORE THEY DO. *TR

05/30/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG8BK******
Summary

MY 2011 FORD ESCAPE WOULD NOT ACCELERATE, I DROVE IT TO THE DEALERSHIP OXMOOR FORD AND WAS TOLD MY THROTTLE BODY NEEDED TO BE REPLACED AND THE PART WAS ON NATIONAL BACK ORDER. NO ETA AS TO WHEN THE PART WOULD ARRIVE QUOTED $600. SPENDING $53 PER DAY FOR A RENTAL CAR. I GOOGLED THROTTLE BODY SAW WHERE ALL THE OTHER COMPLAINTS WERE POSTED THOUGHT I WOULD ADD MINE. *TR

05/30/2013
Components: ENGINE
Incident Date: 05/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG1BK******
Summary

I WAS EXITING OFF I-295 WHEN THE ENGINE STARTED TO RUN ROUGH AND THEN I HAD NO CONTROL OF THE GAS PEDAL. WHEN I PUSHED ON IT THE ENGINE DID NOTHING BUT IDLE VERY ROUGHLY. THE ENGINE WRENCH LIGHT CAME ON. I COASTED TO A STOP AND PUT IT IN PARK. THE CAR CONTINUED TO RUN ROUGHLY. *TR

05/29/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 04/09/2013
Crash: No
Fire: No
Summary

I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN MY CAR STARTED SLOWING DOWN AND MY GAS PEDAL WOULD NOT ACCELERATE MY CAR. WHEN I PULLED OVER, MY CAR WAS JUMPING ON THE SIDE OF THE ROAD. ONCE I TOOK IT TO 2 DIFFERENT DEALERSHIPS, GOT STRANDED ON THE SIDE OF THE ROAD 4 TIMES, PAID $80 FOR THEM TO RUN SOME TESTS AND TELL ME THERE WAS NOTHING WRONG WITH MY CAR AT THE FIRST DEALERSHIP, THE SECOND DEALERSHIP THEN SPECULATED THAT IT WAS MY THROTTLE BODY. WHEN I ASKED THEM TO FIX IT, I WAS TOLD THE PART WAS ON NATIONAL BACKORDER AND THERE WAS NO TELLING HOW LONG IT WOULD BE BEFORE THEY GOT THE PART IN. SO THEY SENT ME AWAY IN MY BROKEN CAR AND TOLD ME THE PROBLEM WOULD PROBABLY START OCCURRING MORE FREQUENTLY UNTIL IT WAS FIXED. IF THAT IS NOT A CLUE TO THE FORD COMPANY THAT THEY NEED TO DO A RECALL, THEN I DO NOT KNOW WHAT IS. EVERYONE IS OBVIOUSLY EXPERIENCING THESE PROBLEMS AND IT HAPPENED TO ME 1,000 MILES OUTSIDE OF MY WARRANTY. I AM IRATE!!!!!!!!!!!!!!!!!!!!!!!!!! *TR ## VIN FAILED ##

05/28/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG3BK******
Summary

WHILE DRIVING THE VEHICLE IT STARTED JOLTING AND SOUNDING AS IF THE VEHICLE WAS DYING OR OUT OF GAS(I HAD A 3/4 TANK). I SHUTTERED TO A STOP AND DIED WHILE I WAS ON THE HIGHWAY. I WENT TO START IT AGAIN AND IT ROLLED OVER FOR 20 SEC AND THEN STARED. I PUT IT IN DRIVE AND IT IMMEDIATELY BOGGED DOWN AND DIED. AL MY CHECK ENGINE LIGHTS CAME ON AND I CALLED MY HUSBAND TO COME HELP ME. WHEN HE GOT THERE HE WAS ABLE TO START IT UP AND GET IT OFF THE ROAD AND INTO A PARKING LOT BEFORE IT SHUTTERED AND DID AGAIN. HAD IT TOWED AND THIS MORNING THEY CALL ME AND TELL ME IT IS THE ELECTRONIC THROTTLE BODY. THEY SAID IT IS NOT COVERED UNDER WARRANTY AND IS ON BACK ORDER FOR WEEKS. I DID SOME RESEARCH AND FOUND OUT HUNDREDS OF PEOPLE ARE HAVING THIS PROBLEM TOO. THIS NEEDS TO BE A RECALLED AS IT IS DANGEROUS PROBLEM. *TR

05/26/2013
Components: ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG1BK******
Summary

I WAS DRIVING TO WORK ON A SATURDAY WHEN ALL OF A SUDDEN MY CAR STOPPED WORKING. COMPLETELY TURNED OFF AND I HAD TO FIND A WAY TO QUICKLY PULL THE VEHICLE ON THE SIDE OF THE ROAD. I WAITED SEVERAL MINUTES, TRIED TO START THE CAR AGAIN WITH NO SUCCESS.THEN I CALLED MY INSURANCE COMPANY AND TOWED THE CAR TO THE NEAREST FORD DEALERSHIP. I WAS TOLD THERE WAS NOTING WRONG WITH THE CAR, JUST THE FUEL INJECTION NEEDED TO BE CLEANED. SEVERAL MONTHS LATER , I EXPERIENCED THE SAME EPISODE. MY HUSBAND BOTH SOME FUEL INJECTION CLEANER AGAIN, BUT THE CAR STILL STOLES. I DO DRIVE A LOT WITH TWO CHILDREN, AND I AM CONSTANTLY CONCERN SOMETHING BAD WILL HAPPEN ON THE ROAD. *TR

05/26/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 05/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG2BK******
Summary

I WAS IDLING AT A STAND-STILL ON THE HIGHWAY (OR VERY CLOSE TO A STAND-STILL - MAY HAVE BEEN ROLLING AT APPROX. 5 MILES PER HOUR) AS TRAFFIC CAME TO A STOP DUE TO A LANE MERGE AHEAD. WHEN TRAFFIC STARTED TO SLOWLY MOVE FORWARD AGAIN, I TOOK MY FOOT OFF THE BRAKE AND STEPPED ON THE GAS PEDAL TO ACCELERATE FORWARD BUT THE CAR DID NOT MOVE. I TRIED STEPPING ON THE GAS PEDAL ONCE MORE AND AGAIN THE CAR WOULD NOT MOVE FORWARD. SINCE THE CAR WAS STILL IN DRIVE GEAR, I MANAGED TO GET THE CAR TO ROLL INTO THE SHOULDER OF THE ROAD ON ITS OWN TO GET OUT OF THE WAY OF TRAFFIC. CAR STARTED TO BUCK AND VIBRATE WHEN I TRIED USING THE GAS PEDAL AGAIN TO ACCELERATE FORWARD IN THE SHOULDER AND WOULD STILL NOT MOVE FORWARD. I NOTICED THEN THAT THE ORANGE WRENCH ICON WAS LIT UP ON THE DASH. I THEN PUT THE CAR IN PARK AND TURNED THE ENGINE OFF AS I FELT IT WAS NO LONGER SAFE TO DRIVE. HAD TO CALL A TOW TRUCK TO TOW THE VEHICLE TO THE DEALERSHIP. DEALERSHIP DIAGNOSED THE PROBLEM AS AN ISSUE WITH THE THROTTLE BODY AND SAID IT WAS NOT COVERED UNDER WARRANTY AS IT WAS AN ELECTRONIC/EXTERNAL PART. HAD BOUGHT THE CAR BRAND NEW IN DEC 2010. I WAS DISAPPOINTED THAT THE CAR WAS LESS THAN 2 1/2 YEARS OLD AND HAD A MAJOR PROBLEM THAT COULD HAVE LED TO A DANGEROUS SITUATION. I WAS MOVING SLOWLY IN A CONSTRUCTION ZONE DURING HOLIDAY TRAFFIC WHEN THE INCIDENT OCCURRED, AND I WAS LUCKY THAT I WAS NOT IN A BUSY INTERSECTION OR TRAVELING AT A HIGH RATE OF SPEED WHEN I LOST ACCELERATION DUE TO THE THROTTLE BODY PROBLEM. *TR

05/25/2013
Components: ENGINE
Incident Date: 04/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG8BK******
Summary

I HAD BEEN DRIVING FOR MONTHS WITH MY ENGINE SURGING AND ALMOST PULLING AND DRAGGING ALMOST LIKE SLOWING TO A STOP. I DO NOT KNOW A LOT ABOUT CARS SO I JUST CONTINUED TO DRIVE IT. FINALLY ONE MORNING IN APRIL I WAS ON MY WAY TO WORK AT 5AM. I WAS TURNING ONTO THE HIGHWAY WHEN WHILE I WAS PRESSING ON THE GAS WITHOUT WARNING ALL POWER WAS LOST. THE ENGINE CUT OFF AND I WAS ABLE TO COAST OVER TO THE SIDE OF THE HIGHWAY. THANK GOD IT HAPPENED RIGHT BEFORE MERGING ONTO HIGHWAY RAMP INTO ON COMING TRAFFIC BECAUSE I COULD HAVE POSSIBLE BEEN SEVERELY INJURED IN A CRASH OR HAVE BEEN A CRASH FATALITY. I TOOK THE VEHICLE TO AN AUTO STORE TO HAVE BATTERY CHANGED. JUST A WEEK LATER THE PROBLEM STARTED AGAIN. THIS TIME THE SURGES WERE MORE EVIDENT AFTER I WAS STOPPED AT A LIGHT OR STOP SIGN. IT FELT AS IF THE VEHICLE WOULD START DECELERATING AND LOOSING POWER WHILE I WAS FLOORING THE GAS EVEN ON THE HIGHWAY. I BECAME NERVOUS ABOUT THIS WHERE I TOOK THE VEHICLE IN TO BE CHECKED OUT AT FORD WHERE I WAS THEN TOLD THAT IT WAS A PROBLEM WITH THE ELECTRONIC THROTTLE BODY DEVICE. I WAS ALSO INFORMED THAT THERE MIGHT BE A NATIONAL RECALL ABOUT THIS PROBLEM. I AM VERY UPSET BECAUSE NO WARNINGS WERE GIVEN ABOUT THIS POTENTIAL PROBLEM BECAUSE OF THE POSSIBLE DANGERS WITH THESE OCCURRENCES. MY VEHICLE IS STILL UNDER MANUFACTURER'S WARRANTY, BUT TO HAVE THIS TYPE OF CONCERNING ISSUE NOW, WHO KNOWS WHAT'S TO COME. I REALLY WANT OUT OF THIS VEHICLE AND WOULD LIKE THE OPTION TO TRADE IT IN NOW. *TR

05/24/2013
Components: POWER TRAIN,ENGINE
Incident Date: 05/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG5BK******
Summary

TRAVELING AT 35 MPH, HEARD A NOISE AND LOST ALL BUT LIMP HOME MODE POWER. NO SHOULDER ON THE ROAD AND CREATED A DANGEROUS LANE BLOCKAGE. HAD TO BE TOWED TO DEALER THAT DOES NOT HAVE THE NEEDED PART. TOLD IT IS ON NATIONAL BACK ORDER. WE HAVE EXTENDED WARRANTY WITH RENTAL COVERAGE BUT SINCE THE PART IS NOT AVAILABLE THEY WILL NOT PAY FOR RENTAL WAITING FOR THE PART. *TR

05/23/2013
Components: POWER TRAIN
Incident Date: 05/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG2BK******
Summary

VEHICLE WENT INTO LIMP MODE ON MAJOR HIGHWAY. WAS ABLE TO COAST OFF WITHOUT INCIDENT. FORD COMPANY IS UNABLE TO FIND REPLACEMENT PART FOR THE THROTTLE BOTTLE, ASSUMING IN HIGH DEMAND. WAS INFORMED NO LONGER UNDER WARRANTY. THERE NEEDS TO BE A RECALL. *TR

05/20/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG6BK******
Summary

FIRST INCIDENT: WAS DRIVING ON EXPRESS WAY FEEDER ROAD ATTEMPTING TO ACCELERATE TO ENTER XWAY RAMP WHEN CAR SUDDENLY BEGAN TO QUICKLY DECELERATE. APPLYING GAS YIELDED NO RESULT. PULLED TO SIDE OF ROAD AND ESSENTIALLY COASTED INTO A PARKING LOT. TURNED OFF ENGINE. RESTARTED CAR AFTER A FEW MINUTES AND PROBLEM WAS GONE. SECOND INCIDENT: ONE DAY LATER, WAS DRIVING ON A RESIDENTIAL STREET WHEN AGAIN THE CAR SUDDENLY BEGAN TO RAPIDLY DECELERATE. APPLYING ACCELERATED YIELDED NO RESULTS. COASTED TO STOP AT SIDE OF ROAD. TURNED OFF ENGINE. WAS AGAIN ABLE TO RESTART CAR AND PROBLEM WAS GONE. *TR

05/20/2013
Components: POWER TRAIN
Incident Date: 05/20/2013
Crash: No
Fire: No
Summary

DRIVING APPROXIMATELY 60MPH ON A BUSY ROAD MY ACCELERATION QUIT AND ONLY THE RPM REVVED UP WHEN I PRESSED THE ACCELERATOR UNTIL THE TRUCK LANDED ME ON THE SIDE OF THE ROAD. WHEN THE ACCELERATION STOPPED IT WAS IMMEDIATE AND IT FELT LIKE THE ENGINE JERKED AND DIED EVEN THOUGH IT WAS TECHNICALLY STILL RUNNING (IDLING) WHILE IN MOTION. THE VEHICLE JERKED AND SHOOK AS IT SLOWED UNTIL IT DIED. *TR

05/20/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/20/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE JERKED AND DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN ADVISED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000. *TR

05/19/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG2BK******
Summary

VEHICLE WAS BEING DRIVEN BETWEEN 25 AND 40 MPH AND COMPLETE LOSS OF DRIVE POWER/SPEED OCCURRED (VEHICLE ABRUPTLY SLOWS TO ~4 MPH). IMMEDIATE RESPONSE TO GET VEHICLE TO SIDE OF ROAD TO AVOID A COLLISION. THIS HAS OCCURRED 4 TIMES IN THE PAST 3 WEEKS (TWO INCIDENTS ON 5/19/13). VEHICLE WILL BE TAKEN TO DEALER FOR INSPECTION/REPAIR WEEK OF 5/19/13. ENGINE STAYS RUNNING AT IDLE, BUT VERY ROUGH WHEN IN DRIVE. IF PLACED IN NEUTRAL, ENGINE RUNS, BUT WILL NOT REV UP WITH GAS PEDAL. NO THROTTLE RESPONSE WHEN ISSUE OCCURS. AFTER KEY OFF AND 30 SECOND WAIT AND RESTART, VEHICLE PERFORMS AS INTENDED. NO MIL LIGHTS ON DASHBOARD. THIS IS A SERIOUS ISSUE. *TR

05/17/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG8BK******
Summary

MY ESCAPE SUDDENLY LOST POWER WHILE I WAS DRIVING. THE ENGINE WAS STILL RUNNING, BUT PRESSING THE ACCELERATOR GOT NO RESPONSE. I COASTED TO THE SIDE OF THE ROAD AND SHUT THE ENGINE OFF. WHEN I RESTARTED, THE ENGINE RAN NORMALLY AGAIN. THIS IS THE SECOND TIME THIS HAS HAPPENED. BECAUSE I WAS IN TRAFFIC, THE SECOND INCIDENT WAS QUITE DANGEROUS. THE MECHANIC SAYS THE PROBLEM IS WITH THE THROTTLE BODY AND THAT I SHOULD NOT DRIVE UNTIL HE CAN GET A REPLACEMENT PART. HE SAYS THE PROBLEM IS SO WIDESPREAD THAT THE PARTS ARE HARD TO GET. *TR

05/17/2013
Components: POWER TRAIN
Incident Date: 05/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG0BK******
Summary

WIFE PULLED OUT OF THE DRIVEWAY AND VEHICLE LOST ALL POWER AND WENT INTO LIMP HOME MODE. SHE STOPPED THE VEHICLE, PUT IT INTO PARK AND TURNED THE CAR OFF. FIRST ATTEMPT TO RESTART VEHICLE FAILED, SECOND ATTEMPT, VEHICLE STARTED AND WRENCH SYMBOL ILLUMINATED AND STAYED ON APPROXIMATELY 20 MILES UNTIL SHE ARRIVED AT WORK. SHE HAS ALSO BEEN EXPERIENCING INTERMITTENT SURGING FORWARD WHILE DRIVING AND TRANSMISSION BANGING INTO REVERSE WHEN BACKING OUT OF THE DRIVEWAY. THE RPMS HAVE BEEN SURGING SPORADICALLY WHEN CRANKING THE CAR. TOOK THE CAR TO FORD DEALER ON FRIDAY, 17 MAY 2013, RECEIVED A CALL FROM SERVICE REP. SAYING THAT THE THROTTLE BODY ASSEMBLY HAD TO BE REPLACED, BUT HOWEVER, PART IS ON BACKORDER AND THEY ARE SEARCHING NATIONWIDE FOR THE PART TO FIX THE PROBLEM. HE ALSO STATED THAT HE DIDN'T FEEL COMFORTABLE RETURNING THE VEHICLE FOR MY WIFE TO DRIVE UNTIL THE PART IS FOUND DUE TO THE POSSIBILITY OF HER HAVING A ACCIDENT. HOWEVER, UNTIL THEN, WE ARE OUT A VEHICLE, BECAUSE IT IS NOT SAFE TO DRIVE. FORTUNATELY, THE VEHICLE IS STILL UNDER WARRANTY. I WOULD LIKE TO KNOW WHAT IS THE MAGIC NUMBER FOR NTHSB TO FORCE FORD INTO ISSUING A RECALL FOR THIS PROBLEM, HOW MANY PEOPLE HAVE TO BE INJURED OR DIE FOR THIS TO HAPPEN ??????? *TR

05/16/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG9BK******
Summary

AS I WAS DRIVING, MY VEHICLE WITH NO WARNING LOST POWER. THE ENGINE WAS STILL RUNNING, BUT ROUGHLY. I COULD PRESS THE ACCELERATOR, BUT IT NO LONGER CAUSED THE VEHICLE TO ACCELERATE. AFTER WAITING FOR HELP TO ARRIVE, I CUT THE VEHICLE OFF AND THEN TRIED TO RESTART. THE VEHICLE STARTED FINE. I TOOK IT TO A MECHANIC WHO THOUGHT THE THROTTLE BOX MAY BE GUNKED UP. I PAID TO HAVE IT CLEANED OUT AND FOR A GAS ADDITIVE TO DECREASE THE LIKELIHOOD THAT IT WOULD HAPPEN AGAIN. A COUPLE OF DAYS LATER, MY ESCAPE STALLED AGAIN IN THE SAME WAY AND WITH THE SAME RESULTS. IT HAS HAPPENED 3 TIMES NOW SINCE MAY 2ND. I REALIZE THERE IS AN INVESTIGATION INTO THE FAILURE OF THE THROTTLE BODY IN FORD ESCAPES INCLUDING THE 2011 MODEL. WHAT IS DESCRIBED IN THE THROTTLE BODY FAILURE SITUATIONS IS EXACTLY WHAT I AM EXPERIENCING WITH MY VEHICLE. I HAVE BEEN FORTUNATE TO BE IN CURB LANES AND ABLE TO MANEUVER SAFELY OFF THE ROAD EACH OF THE TIMES THIS HAS HAPPENED. IF I HAPPEN TO BE IN A CENTER HIGHWAY LANE WHEN IT HAPPENS, I MAY NOT BE FORTUNATE ENOUGH TO HAVE AN OPPORTUNITY TO RESTART MY VEHICLE SAFELY. *TR

05/15/2013
Components: STEERING,AIR BAGS,STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 10/21/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG8BK******
Summary

AT 2700 MILES THE AIRBAG WARNING LIGHT STARTED TO GO ON AND VEHICLE WAS TAKEN TO DEALER FOR A CHECK ON AIRBAG PROBLEM. SUPPOSEDLY FIXED, HOWEVER ONE WEEK LATER HAD TO RETURN VEHICLE TO DEALER DUE TO AIRBAG WARNING LIGHT AGAIN GOING ON. PROBLEM SUPPOSEDLY FIXED BY TIGHTENING LOOSE WIRRE CABLES IN CABLE HARNESS BUT ONE MONTH LATER RETURNED VEHICLE AGAIN AS AIR BAG WARNING WAS AGAIN COMING ON AND THERE WAS CONCERN AS WE DIDN'T KNOW IF AIRBAG WOULD DEPLOY IF NEEDED OR WORSE MAY DEPLOY AT ANY TIME. ADVISED THAT CAUSE WAS EXCESSIVE ELECTRICAL RESISTANCE IN WIRE CABLE HARNESS AND DEFECTIVE SENSORS.SINCE THAT TIME THERE HAS BEEN NO FURTHER PROBLEM WITH AIRBAG READINESS WARNING. IN FALL OF 2012 A NEW PROBLEM STARTED WHICH AT FIRST I THOUGHT MIGHT BE DUE TO LEAVING PARKING BRAKE PARTIALLY ON. STEERING AT 40 MPH ALL OF A SUDDEN BECAME VERY DIFFICULT AND CENTER CONSOLE WARNING LIGHTS AND TRACTION WARNING LIGHT CAME ON. AFTER PULLING OFF THE ROAD, STOPPING AND RESTARTING THE VEHICLE THERE WAS NO PROBLEM. PROBLEM STARTED AGAIN IN APRIL 2013 WITH VEHICLE STILL UNDER 10,000 MILES. TOOK VEHICLE TO DEALER AND PROBLEM SUPPOSEDLY FIXED. DROVE ABOUT 6 TO 8 MILES AND PROBLEM OCCURRED AGAIN WITH WARNING LIGHTS COMING ON AND DIFFICULT TO STEER AT FREEWAY SPEED. RETURNED VEHICLE TO DEALER AND PICKED UP TWO DAYS LATER WITH PROBLEM SUPPOSEDLY CURED. 4 DAYS LATER ALL WARNING LIGHTS WENT ON AGAIN AND STEERING AS BEFORE WAS DIFFICULT. HAD VEHICLE TOWED TO DEALER AS ALL AGREED IT WAS NOT SAFE TO DRIVE.AFTER A WEEK OF TESTING AND WORK VEHICLE WAS READY . WAS ADVISED THAT PROBLEM WAS LOOSE WIRES IN CABLE HARNESS AND FAULTY SENSORS. I HAVE NOW BEEN DRIVING THE VEHICLE ABOUT 2 WEEKS WITH NO FURTHER PROBLEMS BUT AM GREATLY CONCERNED THAT I MAY HAVE PURCHASED A DEFECTIVE AND POSSIBLY DANGEROUS VEHICLE. WHAT PROTECTION DO WE HAVE? *TR

05/13/2013
Components: POWER TRAIN
Incident Date: 05/12/2013
Crash: No
Fire: No
Summary

I WAS MOVING INTO TRAFFIC AND THE CAR SUDDENLY SURGED FORWARD AND THEN STALLED DOWN TO A ROUGH IDLE. THE WENCH SYMBOL WAS ILLUMINATED AND THE ENGINE LIGHT CAME ON WITH A CODE OF P2111. THROTTLE BODY ACTUATOR FAILURE - STUCK OPEN. *TR

05/09/2013
Components: POWER TRAIN
Incident Date: 05/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG1AK******
Summary

VEHICLE LOST ACCELERATION BUT STILL HAD POWER, BRAKES, ETC. AFTER SLOWING DOWN, PULLED OVER AND TRIED SELECTING DIFFERENT, GEARS, ETC BUT VEHICLE WOULD NOT MOVE. WRENCH INDICATING ENGINE PROBLEM WAS ON. AFTER TURNING VEHICLE OFF, RESTARTED VEHICLE AND THE CAR WAS ABLE TO MOVE. VEHICLE HAD SAME PROBLEM ON WAY TO DEALER. COMPUTER TROUBLE CODES WERE NOT STORED. THIS SEEMS TO BE THE SAME PROBLEM THAT A LOT OF PEOPLE HAVE HAD. VEHICLE IS A 2011 FORD ESCAPE FWD LIMITED WITH 3.0 V6. *TR

05/09/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG1BK******
Summary

MY DAUGHTER WAS DRIVING THE CAR IN FLORIDA GOING APPROXIMATELY 45 MPH. THE RED LIGHT WITH A WRENCH CAME ON AND THE CAR WOULD NOT ACCELERATE. SHE FINALLY GOT PULLED OVER TO THE SIDE OF THE HIGHWAY AND CALLED THE DEALERSHIP IN ORLANDO. THEY TOLD HER IT COULD BE A THROTTLE BODY PROBLEM OR IT COULD JUST BE TRYING TO RESET. THEY SUGGESTED SHE TURN EVERYTHING OFF (WHICH SHE ALREADY HAD) AND RESTART IN A FEW MINUTES. SHE RESTARTED AND EVERYTHING SEEMED FINE. ABOUT A WEEK LATER, THE SAME THING HAPPENED, ONLY WORSE, AND SHE TOOK THE CAR IN TO THE DEALERSHIP. IT SEEMED TO HAPPEN AS SHE WAS TURNING A CORNER. SHE HAD TO RESTART THE CAR 3 OR 4 TIMES ON THE WAY TO THE DEALERSHIP. THEY RAN A DIAGNOSTIC TEST AND SAID THE THROTTLE BODY NEEDED TO BE REPLACED. SO FAR, IT'S BEEN A WEEK AND IT IS STILL NOT FIXED BECAUSE THEY CANNOT FIND THE PART. SHE HAS HAD TO RENT A CAR UNTIL THE ESCAPE IS FIXED. ANOTHER EXPENSE! EVIDENTLY, 45,000 OF THESE THROTTLE BODIES HAVE BEEN REPLACED AND THEY ARE USING THE PARTS UP AS FAST AS THEY CAN MAKE THEM. HOW SAFE CAN THIS BE???!!! WE PLAN TO HAVE IT REPAIRED, BUT WE SHOULD NOT HAVE TO PAY FOR THIS FORD PROBLEM. *TR

05/07/2013
Components: POWER TRAIN
Incident Date: 05/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG9BK******
Summary

I HAVE A 2011 FORD ESCAPE AND WAS TRAVELING DOWN THE ROAD WHEN THE CAR QUIT MOVING FORWARD ON ITS ENGINE POWER. I HAD TO PULL OFF THE ROAD AND RE-START MY VEHICLE TO MAKE IT RUN CORRECTLY. I TOOK IT TO THE LOCAL FORD DEALERSHIP AND FOUND OUT THAT THE THROTTLE BODY WAS DEFECTIVE. THIS SEEMS TO BE AN ISSUE WITH SOME FORD VEHICLES ( ACCORDING TO THE SERVICE MGR IT IS MORE OF AN ISSUE WITH THE FUSION BUT THEY ARE SEEING IT WITH THE ESCAPE ALSO). OF COURSE I'M OUT OF WARRANTY BY 10,000 MILES AND THE REPAIR IS 750.00. I FEEL LIKE FORD IS SIDE STEPPING THIS AND I CONSIDER THIS A SERIOUS SAFETY ISSUE. IF MINE WAS NOT THE NORM I COULD UNDERSTAND BUT THE FACT THAT EVEN THE PART IS HARD TO GET AND FORD IS THE ONLY MANUFACTURER OF IT IS VERY FRUSTRATING. NEEDLESS TO SAY--I'M GOING BACK TO GM. *TR

04/30/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 04/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG5BK******
Summary

ON 27 APRIL 2013 AT APPROXIMATELY 0930, I WAS DRIVING MY 2011 FORD ESCAPE AT 70MPH ON I-475 ON MY WAY FROM MACON, GA TO ATLANTA, GA WHEN I LOST ALL POWER AND CONTROL OF MY GAS PEDAL/THROTTLE BODY SYSTEM. I FELT A JERKING MOTION OF THE VEHICLE, IT BEGAN TO DECELERATE, AND I NOTICED THE WRENCH ICON LIGHT WAS ILLUMINATED ON THE DASH. I DID NOT LOSE POWER TO THE REST OF MY VEHICLE, ONLY THE ABILITY OF THE GAS PEDAL TO ACCELERATE. I WAS ABLE TO COAST ACROSS A LANE OF TRAFFIC AND COME TO A STOP ON THE SIDE OF THE INTERSTATE. AFTER TURNING OFF THE CAR, I WAS ABLE TO RESTART IT, THE WARNING LIGHT TURNED OFF, AND I ONCE AGAIN HAD POWER TO THE GAS PEDAL. AFTER DRIVING APPROXIMATELY 10 MORE MILES, THE EXACT SAME PROBLEM HAPPENED AGAIN. I WAS THEN ABLE TO GET MY VEHICLE TO THE FORD DEALERSHIP, WHO TOLD ME I HAD A FAULTY THROTTLE BODY ASSEMBLY. THEY SAID THE THROTTLE WAS STICKING IN THE CLOSED POSITION AND HAD TO BE REPLACED. WITH SO MANY VEHICLES HAVING THIS SAME PROBLEM, I FEEL THIS IS A MAJOR SAFETY CONCERN. I AM EXTREMELY LUCKY THE INTERSTATE WAS NOT BUSY AT THE TIME MY VEHICLE STALLED TWICE AND MY FAMILY WAS NOT SERIOUSLY INJURED OR KILLED FROM A REAR-END COLLISON. *TR

04/25/2013
Components: POWER TRAIN,ENGINE
Incident Date: 04/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG3AK******
Summary

MY ESCAPE HAD BEEN RUNNING ROUGH TODAY AND DECIDED MAYBE I NEEDED TO TAKE IT ON THE INTERSTATE. WHILE DOING ABOUT 65 THE "OPEN WRENCH" LIGHT CAME ON AND I LOST COMPLETE POWER. I COULD NOT ACCELERATE OR ANYTHING ELSE FOR THAT MATTER. I COASTED TO THE EMERGENCY LANE. I PUT THE CAR IN PARK AND RESTARTED THE ESCAPE AND WAS ABLE TO MAKE IT HOME. I HAD READ ABOUT NUMEROUS OTHER RELATED ISSUES ON THIS PROBLEM WITH THE FORD ESCAPE. I AM GLAD I WAS IN THE RIGHT HAND LAND AND NOT THE LEFT LANE; IT COULD HAVE BEEN VERY DANGEROUS. *TR

04/20/2013
Components: POWER TRAIN
Incident Date: 04/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG2BK******
Summary

IN RUSH HOUR TRAFFIC, THE WRENCH LIGHT COMES ON DRIVING 60 MPH CAR SLOWED DOWN, WOULD NOT ACCELERATED, JERKED,, WAS ABLE TO EXIT, TURNED OFF RESTARTED , MADE IT WORK OK, DROVE HOME ABOUT 22 MILES, NO PROBLEM. WENT FOR DINNER STOPPED AT RED LIGHT, WOULD NOT GO WRENCH LIGHT CAME ON AGAIN, TURN OFF RESTART, TAKEN TO DEALER ON SATURDAY MORNING WAS TOLD NOT PART OF POWERTRAIN. COST $531 FOR REPAIR, VERY DANGEROUS AND UNSAFE TO DRIVE ON A MAJOR ROAD IN DALLAS.. *TR

04/19/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 04/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG8BK******
Summary

I WAS TRAVELING ON THE HIGHWAY AT 70 MPH WHEN THE VEHICLE SUDDENLY JUST BEGAN SLOWING DOWN. THE WRENCH WARNING LIGHT CAME ON BUT DID NOT MAKE A NOISE TO INDICATE A PROBLEM. THE GAS PEDAL WOULD NOT WORK. I WAS ABLE TO SAFELY VEER OFF TO THE SHOULDER BECAUSE, LUCKILY, I WAS IN THE SLOW LANE. *TR

04/19/2013
Components: POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 04/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG3BK******
Summary

WHILE DRIVING DOWN A ROAD GOING APPROX. 50MPH, I SUDDENLY, AND WITHOUT WARNING, LOST POWER TO THE VEHICLE. PULLED OVER TO THE SIDE OF THE ROAD AND WHILE APPLYING THE BRAKES, IT WOULD TEND TO LUNGE FORWARD. ONCE STOPPED, I PLACED IN PARK, SHUT OFF ENGINE THE ATTEMPTED TO START UP AGAIN. IT DID START UP, HOWEVER, IT HAPPENED 2 MORE TIMES LATER THAT DAY. I WOULD HATE FOR THIS TO HAPPEN WHILE TRYING TO MAKE A LEFT HAND TURN WITH ONCOMING TRAFFIC....COULD BE DEADLY!!! FORD NEEDS TO STEP UP TO THE PLATE AND MAKE THIS RIGHT AS I HAVE NOW READ FAR TOO MANY COMPLAINTS ABOUT THIS EXACT SAME THING. THE NEXT OCCURRENCE COULD BE INJURY OR EVEN DEATH. I SHOULD NOTE THAT AS OF 1 WEEK LATER, I HAVE NOT HAD THE PROBLEM FIXED YET AND THE INCIDENT DESCRIBED ABOVE HAS HAPPENED AT LEAST 2 TIMES PER DAY NOW. *TR

04/17/2013
Components: VISIBILITY/WIPER
Incident Date: 04/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG1BK******
Summary

TIME OF INCIDENT: 7:45AM, DRIVING 40MPH, APPROX. OUTSIDE TEMP: 70 DEGREES, CONDITIONS: DRY 40 MINUTES INTO DRIVE TIME ON SMOOTH PAVEMENT, HEARD LOUD EXPLOSION OUTSIDE OF VEHICLE ON PASSENGER SIDE FRONT DOOR. THE PASSENGER SIDE MIRROR GLASS LITERALLY EXPLODED OFF THE MIRROR MOTOR AND IMPACTED THE PASSENGER SIDE WINDOW WITH SUCH FORCE THAT IT LEFT AN OUTLINE OF THE MIRROR ALONG WITH PUTTING GASHES IN THE WINDOW, A GASH IN THE RUBBER MOLDING AND A WHITE POWDER RESIDUE, AND THEN PROJECTED APPROX 6 FEET AWAY FROM THE VEHICLE. I WENT BACK TO LOCATE AND RETRIEVE THE MIRROR GLASS SO I COULD BRING IT TO THE ATTENTION OF MY DEALERSHIP. I AM ABSOLUTELY POSITIVE THERE WAS NO OBJECT THAT HIT THE MIRROR GLASS. THE SEPARATION OF MIRROR GLASS FROM THE MOTOR WAS CLEAN. NO REMNANTS OF MIRROR GLASS ON MOTOR ASSEMBLY OR WITHIN THE MIRROR HOUSING ITSELF. THE MIRROR HOUSING HAS NO DAMAGE TO THE OUTSIDE OR INSIDE. MY VEHICLE ALSO HAS NO DAMAGE OTHER THAN AT THE POINT OF IMPACT ON PASSENGER WINDOW - ALL CONFIRMED BY MY DEALERSHIP. DEALERSHIP SUBMITTED PICS W/DESCRIPTION TO FORD COMPANY. FORD COMPANY RESPONDED WITH "UNWARRANTED" STATING AN OBJECT HIT THE MIRROR PER THE GREEN ARROW POINTING TO THE PLACE OF IMPACT ON THE PICTURE. CLEARLY FORD COMPANY IS INCORRECT AND OUTLANDISHLY SO. THE ALLEGED POINT OF IMPACT IS AN AREA NO MORE THAN 3/16 INCH. THE PLACEMENT OF THE IMPACT IS SUCH THAT IT WOULD HAVE PROJECTED THE MIRROR GLASS IN A DIFFERENT DIRECTION. THE SPEED OF THE ALLEGED OBJECT WOULD ALSO HAVE TO BE CONSIDERED. THE TRUTH IS, THERE WAS NO PHANTOM OBJECT. FORD COMPANY FURTHER REVIEWING AND WILL CONTACT ME THIS WEEK. *TR

04/14/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 04/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG7BK******
Summary

VEHICLE PURCHASED JANUARY 2013 WITH ~37K MILES. FIRST MONTH OF OWNERSHIP, I HAD CODE INDICATING A FUEL DELIVERY PROBLEM BUT IT CLEARED ON ITS OWN. I ATTRIBUTED IT TO BAD GAS, THOUGH IT MAY HAVE BEEN THE WARNING SIGN I MISSED. TODAY ON THE HIGHWAY AT APPROXIMATELY 60MPH, IT FELT LIKE THE VEHICLE SHIFTED OUT OF SEQUENCE, NOTICING THE LACK OF POWER/LOW RPMS I TRIED TO GIVE IT GAS TO NO AVAIL. I SAFELY NAVIGATED TO THE SHOULDER AS IT COASTED DOWN TO A STOP. THE ORANGE WRENCH LIT UP. UPON STOPPING THE CAR SPUTTERED HARD AND THREATENED TO STALL. THE GAS PEDAL WAS USELESS. I SHUT THE CAR OFF, SHUT OFF THE RADIO/AC AND GAVE IT A MOMENT. IT RESTARTED WITH MINOR HESITATION. THE ORANGE WRENCH HAD CLEARED BUT THE CHECK ENGINE LIGHT CAME IN (IT STAYED IN THROUGH THE REMAINDER OF THIS POST). IT IDLED OK, ALLOWED ME TO ADMINISTER FUEL AND REV THE ENGINE. THINKING THE PROBLEM HAD PASSED, I MERGED BACK ONTO THE HIGHWAY AND CAME UP TO SPEED. ABOUT A HALF A MILE LATER I FELT THE NOTED LOSS OF ENGINE POWER (I BELIEVE THIS IS THE "LIMP-HOME" METHOD THAT IS CITED IN SOME THINGS I HAVE READ TODAY). AGAIN, MY GAS PEDAL IS USELESS AND I RE-ENGAGE THE HAZARDS AND MOVE OFF OF THE ROAD. THIS TIME THE CAR DOES NOT STALL BUT IDLES AROUND 900RPM WITH SOME SPUTTERING. GAS PEDAL IS STILL USELESS. I RINSE AND REPEAT THE ABOVE PROCESS A THIRD TIME, WHEN IT DOES THE SAME THING ANOTHER HALF MILE LATER, I GIVE UP AND CALL A MORE CAR SAVOY FRIEND. HIS FIRST GUESS IS ALSO FUEL PUMP/SOMETHING CLOGGED BUT WE ARE BOTH BAFFLED BECAUSE THE SYMPTOMS ARE NOT CONSISTENT WITH ANY CONDITION WE HAVE EVER ENCOUNTERED. DECIDING IT COULD BE NURSED HOME, THE FOURTH ATTEMPT AT STARTING IT, I MADE THE LAST 2 MILES STAYING 40MPH OR BELOW. THERE WAS NO SPUTTERING/LOSS OF FUEL DELIVERY CAPABILITIES DURING THIS ATTEMPT. AFTER SOME RESEARCH, IT SOUNDS LIKE THE COMMON THROTTLE BODY ISSUES FOUND ME... *TR

04/03/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 04/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG1BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH WHEN THE VEHICLE UNEXPECTEDLY LUNGED FORWARD AS THE CONTACT WAS BRAKING TO A COMPLETE STOP. IN ADDITION, THE WRENCH WARNING SYMBOL ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DETECTED THAT THE THROTTLE BODY ACTUATOR WAS FAULTY. THE CONTACT PLANNED TO TAKE THE VEHICLE TO THE MANUFACTURER FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

04/03/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 04/12/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9D37BK******
Summary

DRIVING ABOUT 30 MPH, WHEN THE LIGHT CHANGED TO YELLOW. I PUT MY FOOT ON THE BRAKE, BUT INSTEAD OF STOPPING, THE CAR LUNGED FORWARD AND I HIT THE CAR IN FRONT OF ME. I CALLED THE POLICE AND A POLICE REPORT IS AVAILABLE. ... UPDATED 04/11/13 *BF

03/26/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/29/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D77BK******
Summary

WHILE DEPRESSING BRAKE TO STOP AT RED LIGHT OR STOP SIGN, ENGINE SURGES WITH FORCED ACCELERATION. MUST HIT THE BRAKE HARD TO HOLD THE VEHICLE FROM GOING ON ITS OWN. SURGE LASTS A LONG TIME AND I MUST PUT THE CAR IN PARK AND TURN OFF THE ENGINE. LAST TIME CAR WAS STILL SURGING WHEN I RESTARTED THE VEHICLE, HAD TO TURN OFF CAR AGAIN. THIS HAS HAPPENED 4 TIMES AND MY VEHICLE IS STILL UNDER WARRANTY. THE DEALERSHIP CLAIMS THEY CANNOT FIX THE VEHICLE UNLESS THEY CAN SEE THIS HAPPEN. *TR

03/22/2013
Components: POWER TRAIN
Incident Date: 12/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG8BK******
Summary

WHEN THE WEATHER STARTED GETTING COLDER, THE TRANSMISSION STARTED OUT HARD TO SHIFT. I TRAVEL FOR WORK AND WHEN I AM IN HEAVY TRAFFIC IT IS DANGEROUS, BECAUSE IT TAKES A WHILE FOR THE CAR TO SHIFT OUT. WHEN IT DOES FINALLY SHIFT, IT IS A HARD SHIFT AND HARD TO CONTROL. *TR

03/19/2013
Components: ENGINE
Incident Date: 03/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG7BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE COMPUTER WAS READING AN ERROR AND THE VALVE ASSEMBLY FAILED, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 47,000.

03/18/2013
Components: ENGINE
Incident Date: 03/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG3BK******
Summary

MY 2011 ESCAPE CAME TO A STOP AT A TRAFFIC LIGHT AND I WAS PREPARING TO MAKE A RIGHT ON RED, WHEN I BEGAN TO ACCELERATE INTO TRAFFIC THE ENGINE STALLED. THIS COULD HAVE RESULTED IN A POTENTIALLY DEADLY ACCIDENT. I BELIEVE THE CHECK ENGINE LIGHT AND THE BATTERY LIGHT WERE BOTH ILLUMINATED AFTER IT STALLED. THE VEHICLE STARTED PROPERLY AFTER I PUT THE VEHICLE INTO PARK AND RESTARTED THE ENGINE. FORD MUST ADDRESS THIS POTENTIALLY FATAL PROBLEM WITH IT'S ENGINE DESIGN. *TR

03/09/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C70BK******
Summary

PERIODICALLY THE VEHICLE SEEMS TO LOSE POWER OR HESITATED THEN ACCELERATE, I'VE NEVER HAD IT STALL OUT. ALTHOUGH IT HAPPENED A FEW TIMES EARLY ON THIS PROBLEM HAS BEEN MORE FREQUENT LATELY. I HAVE ALSO NOTICED THAT WHEN ACCELERATING, FOR EXAMPLE ON AN INCLINE, THE VEHICLES TAKES SEVERAL MINUTES TO SHIFT INTO GEAR. THE VEHICLE IDLES VERY ROUGH, IT HAS BEEN SINCE I BOUGHT IT BUT HAS GOTTEN WORSE RECENTLY. I'VE MENTIONED IT TO THE TECHNICIAN WHEN I'VE TAKEN IT IN FOR SERVICE AND WAS TOLD THIS IS NORMAL FOR A FOUR CYLINDER. I'VE HAD MANY CARS OVER THE YEARS 4 CYL AND 6 CYL AND I'VE NEVER HAD THIS HAPPEN. I'VE READ SOME OF THE OTHER COMPLAINTS WITH THE SAME DESCRIPTION AS WHAT MY VEHICLE IS DOING. *TR

03/05/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 03/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG4BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY AND WOULD NOT ACCELERATE BEYOND 5 MPH. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 32,000.

03/04/2013
Components: POWER TRAIN
Incident Date: 03/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D78BK******
Summary

MY 2011 FORD ESCAPE HAS NOW HAD SERVICE THREE TIMES IN TWO YEARS FOR "BUCKING/SLIPPING" IN THE TRANSMISSION. THE "BUCKING/SLIPPING" IS EXPERIENCED WITH ALL GEARS BUT GENERALLY WORSE BETWEEN 2ND AND 3RD AND JUST STARTING OUT. IT IS ALSO BAD WHEN THE CAR HAS BEEN IDLE FOR MANY DAYS. ALL THREE TIMES ITS BEEN IN FOR SERVICE AT THE FORD DEALER THEY SAY ITS THE ADAPTIVE TRANSMISSION THAT IS THE CULPRIT. THEY REDO THE ALGORITHMS ITS FINE FOR A WEEK THEN GOES BACK TO NORMAL. THE LATEST SERVICE ALSO INCLUDED HAVING THE TRANSMISSION AXLE SEALS REPLACED. *TR

03/02/2013
Components: UNKNOWN OR OTHER
Incident Date: 02/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C70BK******
Summary

PROBLEM SEEMS LIKE THE TRANSMISSION IS SLIPPING. I HAD THAT SERVICED AND IT WAS FINE. THEN I HEARD ABOUT THE " THROTTLE BODY " PROBLEM.

02/28/2013
Components: ENGINE
Incident Date: 12/07/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A SUDDEN REDUCTION IN THE ENGINE POWER WITHOUT ANY WARNING. THE FAILURE RECURRED THREE TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THERE WAS AN OPEN INVESTIGATION ASSOCIATED WITH NHTSA ACTION NUMBER: DP12006 (ENGINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. THE VIN WAS UNAVAILABLE.

02/26/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 03/09/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG7BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH AND APPLIED THE ACCELERATOR HOWEVER, THERE WAS A DELAY IN VEHICLE RESPONSE. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN UPDATED THE COMPUTERIZED SYSTEM HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A SECOND TIME AND THEY WERE UNABLE TO DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 200.

02/26/2013
Components: ENGINE
Incident Date: 09/06/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D76BK******
Summary

DRIVING ALONG AND ENGINE HESITATED LIKE IT CUT OUT IS HOW IT FELT. THIS HAS HAPPENED MANY TIME SINCE THEN. WHEN IT DOES THIS IT IS LIKE IT LOST POWER AS THOUGH THE ENGINE IGNITION WAS TURN OFF. *TR

02/26/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG3BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. UPON RESTARTING, THE VEHICLE RESUMED AS NORMAL. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 28,520. ...UPDATED 03/27/13 *BF UPDATED 3/28/13 *CN THE CONSUMER STATED WHILE ON HIS WAY TO THE DEALER, THE VEHICLE WENT INTO A LURCHING MOTION FOUR TIMES. TRAFFIC WAS LIGHT AT THE TIME, SO HE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THREE WERE RECORDED ON THE BLACK BOX, WHICH REACHED ITS CAPACITY. THE LAST ONE, CAUSED THE WRENCH LIGHT TO ILLUMINATE AND IT REMAINED ON. THE DEALER REPLACED THE THROTTLE BODY. AS OF 03/22/13, THE VEHICLE WAS PERFORMING AS DESIGNED. THE CONSUMER STATED HE ENTERED A FOUR LANE DIVIDED ROAD WITH LITTLE TRAFFIC COMING TOWARD HIM. AS HE ENTERED THE FIRST WESTBOUND LANE, THE VEHICLE WENT INTO A LURCHING MOTION, SLOWING DOWN HIS FORWARD MOVEMENT WITH TRAFFIC COMING CLOSER TO THE DRIVERS SIDE OF THE VEHICLE. THE VEHICLE THEN WENT INTO NEUTRAL MODE AND HE WAS BALE TO COAST INTO THE LEFT TURN LANE, CONTINUE THROUGH THE TRAFFIC LIGHT CONTROLLED INTERSECTION AND COAST TO THE SIDE OF THE INTERSECTING ROADWAY. HE NOTICED THE TAX SHOWED 2,000 RPM. HE CYCLED THE KEY AND THE ENGINE STARTED AND OPERATED NORMALLY.

02/26/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 02/25/2013
Crash: No
Fire: No
Summary

WE WERE JUST PULLING OUT ONTO THE HIGHWAY WHEN THE CAR LOST ALL POWER. IT JERKED FORWARD AND THEN STOPPED. WE WERE STOPPED ON THE HIGHWAY AND COULD NOT GET THE CAR TO FORWARD. I TURNED THE CAR OFF WAITED A FEW MINUTES AND THEN TRIED AGAIN. THE CAR AGAIN JERKED FORWARD WENT A SHORT DISTANCE AND THEN SHUT DOWN AGAIN, ON THE HIGHWAY. LUCKILY WE WERE ONLY A MILE OR SO FROM THE DEALERSHIP WHERE WE BOUGHT THE CAR. WE TURNED THE CAR OFF AND STARTED IT 5 TIMES AND WERE ABLE TO GET THE MILE TO THE DEALERSHIP. WHEN THIS FIRST HAPPENED, A WRENCH APPEARED ON THE DASH, SIGNALING A POWERTRAIN ISSUE AND TO GET TO THE DEALERSHIP AS SOON AS POSSIBLE. AFTER THE CAR WAS LOOKED AT BY THE MECHANIC AT THE DEALERSHIP IT WAS DETERMINED THAT IT WAS A DEFECTIVE THROTTLE BODY AND WOULD COST $400 TO REPAIR. ACCORDING TO THE DEALERSHIP, THIS IS A MAJOR ISSUE FOR FORD, AND I DON'T UNDERSTAND WHY SOMETHING SO SERIOUS THAT IT CAN CAUSE A SERIOUS ACCIDENT OR DEATH IS NOT BEING RECALLED. I GUESS FORD DOESN'T WANT THE COST TO REPAIR THEIR DEFECTIVE PARTS AND OBVIOUSLY DOES NOT CARE ABOUT THE SAFETY OF ITS CUSTOMERS OR THE LAWSUIT THAT WILL FOLLOW. FOR THIS REASON, I HAVE NOTIFIED ALL OF MY FAMILY AND FRIENDS NOT TO BUY ANOTHER FORD. I WOULD HOPE THAT THE NHTSA WOULD BE CONCERNED ABOUT THE SAFETY OF OUR CITIZENS AND MAKE A RECALL MANDATORY, NOT GIVE IN TO THE MIGHTY FORD COMPANY AND THEIR LACK OF CONCERN. *TR

02/26/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D77BK******
Summary

VEHICLE WAS RUNNING ROUGH AT IDLE AND CHECK ENGINE LIGHT WAS ON. AT STOP LIGHTS, STOP SIGNS, OR ANY IDLE TIME CAR WOULD BUCK FORWARD LIKE IT WAS GOING TO STALL. *TR

02/25/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/21/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG9BK******
Summary

I WAS DRIVING ON THE INTERSTATE AT 70MPH WHEN MY CAR SEEMED TO JUST COMPLETELY LOSE POWER. I HAD TO COAST TO THE SIDE OF THE ROAD, PUT THE CAR IN PARK, TURN IT OFF AND RESTART IT. THE INCIDENT HAPPENED EXACTLY THE SAME A COUPLE OTHER TIMES. ALSO HAPPEN ONCE WHEN IN THE MIDDLE OF THE CITY. I WAS AT A BUSY INTERSECTION AND THE CAR LOST POWER IN THE MIDDLE OF THE INTERSECTION. I WAS NOT ABLE TO GO ANYWHERE UNTIL I TURNED OFF THE CAR AND RESTARTED IT. I WAS NEARLY T-BONED AT 5 MONTHS PREGNANT. DEALER WAS HAVING A HARD TIME FIGURING OUT WHAT WAS WRONG BUT FINALLY FIGURED OUT THAT IT WAS SOMETHING WRONG WITH THE DRIVE TRAIN WHICH CAUSED THE ENGINE TO STALL. *TR

02/12/2013
Components: POWER TRAIN,ENGINE
Incident Date: 02/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG2BK******
Summary

THREE TIMES WHILE TRAVELING AT 60+ MPH ON THE INTERSTATE THE VEHICLE LOST ALL THROTTLE RESPONSE AND A YELLOW WRENCH ILLUMINATED ON THE INSTRUMENT PANEL. TRYING TO NAVIGATE FROM THE LEFT LANE ACROSS 3 LANES OF HIGHSPEED RUSH HOUR TRAFFIC WAS VERY DANGEROUS. I TOOK THE VEHICLE TO THE LOCAL DEALER AS SOON AS POSSIBLE AND WAS TOLD IT WAS A BAD THROTTLE BODY. THIS INCIDENT COULD HAVE RESULTED IN SERIOUS INJURY. *TR

02/12/2013
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 02/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG9BK******
Summary

CLOSING REAR LIFT GATE AFTER THE CAR REMAINED STATIONARY OVERNIGHT, THE WINDOW SHATTERED ONTO THE GROUND AND INTO THE TRUNK. LOW TEMPERATURE FROM THE NIGHT BEFORE WAS 19 DEG F. SUBSEQUENT CLEAN-UP EFFORTS REVEALED SCRATCHES TO CAR BODY AND RESULTED IN PERSONAL INJURY (LACERATIONS). FORD WOULD NOT COVER THE REPAIR COST BASED ON VEHICLE MILEAGE, DESPITE EXPLICIT REFERENCE TO PE 11-016 AND TO FORD TECHNICAL SERVICES BULLETIN 10-22-10. *TR

02/04/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 03/01/2012
Crash: No
Fire: No
Summary

2011 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION WHILE FOOT IS ON BRAKE. *SMD THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB

02/01/2013
Components: POWER TRAIN
Incident Date: 01/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG9BK******
Summary

I WAS MAKING A RIGHT TURN AS I STRAIGHTEN OUT MY CAR FROM THE TURN MY CAR LOST POWER. I HAD MY FOOT ON THE GAS BUT WASN'T GOING FORWARD AND THE VEHICLE WAS SHAKING REALLY BAD. THE IRONIC THING IS I FELT A TUG HERE AND THERE BEFORE BUT I THOUGHT I WAS BEING PARANOID. I DON'T THINK I WAS!!! THANK GOODNESS I HAD TURNED OUT OF TRAFFIC. I DIDN'T WANT TO TURN IT ON AGAIN I REMEMBERED I HAD A TOW CARD FROM WHEN I BOUGHT MY VEHICLE. IF THIS IS SOME DEFECT I NEED TO KNOW. I HAD MY LAST VEHICLE FOR 11 YEARS AND NEVER DID SOMETHING LIKE THIS HAPPEN. I BOUGHT A NEW CAR SO THAT I DON'T GET STRANDED AND I DID GET STRANDED. I HAD IT TOWED TO MAXWELL FORD AFTER THEY TESTED IT TODAY I WAS TOLD IT WAS THE THROTTLE BODY. *TR

01/30/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG2BK******
Summary

AS I WAS PULLING AWAY FROM THE INTERSECTION, I LOST ALL THROTTLE. I HAD NO POWER AT ALL, IT WANTED TO STALL AND I HAD NOWHERE TO PULL OVER FROM THE INSIDE LANE. THE DRIVER BEHIND ME ALMOST REAR ENDED ME. I HAD TO STOP IN THE MIDDLE OF TRAFFIC WITH MY HAZARD LIGHTS ON. THIS IS A SERIOUS SAFETY ISSUE, THIS SHOULD NOT HAPPEN ON A NEW VEHICLE THAT HAS ONLY 36,000 MILES. *TR

01/29/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 01/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG5BK******
Summary

THERE HAVE BEEN SEVERAL DIFFERENT OCCASIONS WHERE MY CAR WILL NOT ACCELERATE DURING COLD WEATHER MONTHS. JANUARY 4, 2013 WAS WHEN I NEARLY GOT INTO AN ACCIDENT BECAUSE OF IT. ONE MORNING WHEN I WAS ON MY WAY TO WORK, I PULLED OUT ONTO A MAIN ROAD AND MY CAR'S ACCELERATION DRASTICALLY SLOWED DOWN (TO ABOUT 5-10 MPH ON A 40MPH ROAD). THE VEHICLE BEHIND ME ALMOST SLAMMED RIGHT INTO ME BECAUSE MY BRAKE LIGHTS WERE NOT ON (AND WHY WOULD THEY BE? I HAD MY FOOT ON THE GAS PETAL TRYING TO MAKE IT GO!) THE FACT THAT FORD DOESN'T ACKNOWLEDGE THIS PROBLEM IS SCARY! I AM HONESTLY CONCERNED THAT ONE DAY THIS WILL CAUSE ME TO GET INTO A SERIOUS ACCIDENT. *TR

01/11/2013
Components: STRUCTURE
Incident Date: 01/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DGXBK******
Summary

IT WAS ABOUT 30 DEGREES AND MY 13 YEAR OLD DAUGHTER WENT TO PUT A ITEM IN MY 2011 FORD ESCAPE PARKED IN MY DRIVE WAY. UPON CLOSING THE REAR LIFT GATE THE GLASS SHATTERED INTO TINY PIECES. THIS CAUSED SCRATCHES AND OTHER BODY DAMAGE TO THE VEHICLE WHEN THE HYDRAULIC ARMS AND WIPER BLADE ASSEMBLY GAVE WAY WHEN THE GLASS SHATTERED. THE VEHICLE IS 2 YEARS OLD AND UNDER WARRANTY. I CALLED THE DEALER WHERE I PURCHASED IT AND WAS TOLD TO TURN IT INTO MY INSURANCE. NO OTHER HELP WAS OFFERED!!! MIND YOU ITS 30 DEGREES OUT AND I HAVE 2 YOUNG CHILDREN AND LIVE IN A RURAL AREA. I DID AS I WAS TOLD AND REPORTED TO MY INSURANCE CO. THEY TRIED TO HOOK ME UP WITH SEVERAL GLASS PLACES WITH NO LUCK. THE CLOSEST WAS 35 MILES AWAY AND SAID IT WOULD BE ABOUT 2 WEEKS TO GET THE GLASS BECAUSE ITS NOT SOMETHING THEY HAVE IN STOCK. I HAD TO DRIVE TO A LOCAL MECHANIC WITH NO REAR WINDOW IN THE MIDDLE OF WINTER WITH TWO KIDS JUST TO GET IT COVERED WITH PLASTIC SO I COULD HAVE A CAR TO DRIVE. AM I WRONG TO THINK FORD COULD HAVE DONE MORE TO HELP???? *TR

01/07/2013
Components: POWER TRAIN,ENGINE
Incident Date: 01/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG4BK******
Summary

TURNED ONTO MY STREET ON MY WAY HOME FROM WORK AND ALL OF A SUDDEN COULDN'T GIVE THE CAR ANY GAS. NOTICE WRENCH LIGHT CAME ON. COASTED INTO DRIVEWAY TURNED CAR OFF-WAITED A FEW AND TURNED BACK ON. NO LIGHT AND CAR SEEMED FINE. NEXT DAY TOOK CAR OUT AND JUST AFTER GETTING ON HIGHWAY CAR DID THE SAME THING THIS TIME THE CHECK ENGINE LIGHT CAME ON AS WELL. TURNED OFF AND ON AND WRENCH LIGHT WENT OFF BUT ENGINE LIGHT STAYED ON. DROVE DIRECTLY TO DEALERSHIP. WAS TOLD IT WAS THE THROTTLE BODY GOT STUCK AND WAS BEING REPLACED. VERY DANGEROUS WHEN DRIVING ON BUSY ROADS! *TR

01/07/2013
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 01/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D70BK******
Summary

AFTER UNLOADING ITEMS FROM REAR CARGO AREA, TAILGATE WAS CLOSED, AND THE REAR TAILGATE WINDOW EXPLODED IN MY FACE SPONTANEOUSLY. IT SEEMED AS IF THE RECIPROCATING ARMS PERHAPS DID NOT COLLAPSE COMPLETELY AND WENT THROUGH THE WINDOW. AN INDIVIDUAL WHO ASSISTED IN CLEANING UP THE DEBRIS WAS CUT BY THE GLASS. *TR

01/03/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG5BK******
Summary

AFTER STOPPING AND UPON ACCELERATION THE ENGINE COMPLETELY SHUTS DOWN AND THE CAR STALLS. AFTER PUTTING THE CAR IN PARK AND RESTARTING THE CAR, IT RUNS OKAY. THIS HAS HAPPENED TO ME 4 TIMES OVER A 23 MONTH PERIOD. EACH TIME I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP. THE FIRST TWO TIMES I WAS TOLD THE CAR WAS STILL BREAKING IN AND IT MUST BE DUE TO THE GAS I WAS USING. THE THIRD TIME, THEY REPLACED THE THROTTLE BODY. TO MY KNOWLEDGE THE "WRENCH" LIGHT ONLY CAME ON ONCE. THEY SAID THEY HAD A NUMBER OF VEHICLES THAT THIS HAD HAPPENED WITH AND REPLACING THE THROTTLE BODY HELPED. THREE WEEKS AFTER THEY REPLACED THE THROTTLE BODY, IT HAPPENED AGAIN! THIS TIME ONLY THE ENGINE LIGHT CAME ON. FORD SAYS THEY NEED A CODE TO TRY TO FIX THE PROBLEM. THE DEALERSHIP TOLD ME THAT THERE WAS ONE OTHER PERSON, WHO HAS THE SAME MAKE AND MODEL AS MINE THAT THIS IS HAPPENING TOO. THIS PERSON ALSO HAD THE THROTTLE BODY REPLACED. THE FACT THAT NO CODE IS TRIPPED IS A PROBLEM IN ITSELF! PLEASE HELP! I DO NOT WANT ANYONE TO BE KILLED BECAUSE OF THIS PROBLEM. *TR

12/18/2012
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 10/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG5BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A TECHNICIAN ADVISED THAT THE THROTTLE BODY ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE DID NOT HAVE A DIAGNOSTIC TEST PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,500 AND THE CURRENT MILEAGE WAS 47,000. UPDATED 01/09/13*LJ

12/17/2012
Components: ENGINE
Incident Date: 12/09/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG2BK******
Summary

WHILE DRIVING ON THE INTERSTATE AT APPROX 55 TO 60 MILES PER HOUR I SUDDENLY, WITHOUT ANY KIND OF WARNING, LIGHT ETC, BEGAN TO QUICKLY SLOW DOWN. THE ENGINE WAS STILL RUNNING BUT I DID NOT HAVE ANY FORWARD POWER. I PULLED OVER, TURNED IT OFF AND BACK ON, THE ENGINE LIGHT AND WRENCH LIGHT CAME ON, THE WRENCH LIGHT WENT OUT BUT THE ENGINE LIGHT STAYED ON. I STARTED IT BACK UP, DROVE DOWN THE BERM AT ABOUT 15-20 AND IT DID IT AGAIN; I STOPPED TURNED IT OFF AND BACK ON AND MANAGED TO GET OFF THE INTERESTATE. I TOOK IT TO THE DEALER AND WAS TOLD IT WAS THE THROTTLE BODY; THIS WAS THE THROTTLE BODY THAT CAME ON THE VEHICLE. ABOUT $382.00 LATER MY CAR SEEMS TO BE DOING OKAY. MY POINT.....THIS IS DANGEROUS, EXTREMELY DANGEROUS - LUCKILY I DIDN'T HAVE A TRACTOR TRAILER BEARING DOWN ON ME....HOWEVER, THERE WERE SEVERAL HORNS AND ABRUPT STOPS. FORD NEEDS TO RECALL THESE IMMEDIATELY BEFORE SOMEONE IS KILLED. *TR

12/17/2012
Components: POWER TRAIN
Incident Date: 12/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG8BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 60 MPH, THE POWER TRAIN WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS MOVED TO THE SHOULDER BUT THE CONTACT WAS ABLE TO BE RESTART AND DRIVE THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE DEALER HOWEVER, THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 20,690. UPDATED 01/05/13*LJ UPDATED 02/11/2013*JS

12/17/2012
Components: ENGINE
Incident Date: 12/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG6BK******
Summary

I WAS DRIVING AT 55MPH GOING EAST ON 301. I STOPPED AT A STOP SIGN TO TURN LEFT ONTO 305, CROSSING OVER 301 WEST. AFTER STOPPING, I ACCELERATED TO CROSS OVER 301 WEST TO TURN ONTO 305 AND THE ENGINE DIED. LUCKILY I HAD ENOUGH MOMENTUM TO DRIFT ACROSS THE ROAD AND MADE IT SAFELY ONTO THE SHOULDER OF 301. IF I DIDN'T I WOULD HAVE BEEN T-BONED BY CARS TRAVELING <55+MPH. *TR

12/04/2012
Components: ENGINE
Incident Date: 11/18/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0EG3BK******
Summary

2011 FORD ESCAPE ENGINE STALLS AT RANDOM TIMES: I BOUGHT THE CAR AS A FORD CERTIFIED PRE-OWNED VEHICLE IN AUGUST 2012. IN NOVEMBER THE STALLING ISSUE STARTED. IT'S HAPPENED TO ME THREE TIMES NOW. THE CAR JUST SHUTS OFF AND GOES INTO SOME TYPE OF IDLE MODE AND A LITTLE ORANGE WRENCH APPEARS ON THE DASH. TWO TIMES ON THE INTERSTATE AND AGAIN ONE MORNING COMING INTO WORK. WHEN IT STALLED ON THE FREEWAY I WAS TRAVELING AT 70 MPH AND HAD TO PULL OFF INTO THE GRASS -- HIT SOMETHING AND BLEW A FRONT TIRE. THIS IS DEFINITELY A SAFETY ISSUE. AFTER CHANGING THE FRONT TIRE IT STARTED RIGHT BACK UP BUT ONLY MADE IT 45 MINUTES BEFORE STALLING AGAIN (THIS TIME AT 45 MPH AND ON THE RIGHT SIDE OF THE ROAD). HAD SAME STALLING ISSUE ON THE WAY TO WORK BUT AT A LOWER SPEED. *TR

11/30/2012
Components: VISIBILITY,STRUCTURE
Incident Date: 11/21/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9E71BK******
Summary

I FILLED MY GAS TANK AT A HOLIDAY GAS STATION/STORE IN ESCANABA, MI ABOUT 6 P.M., NOVEMBER 21 WHILE TRAVELING. I FILLED THE TANK, LOCKED THE VEHICLE, AND WENT INTO THE STORE FOR A SNACK. WHEN I RETURNED TO THE VEHICLE, AN EMPLOYEE WAS SWEEPING UP GLASS FROM MY BACK WINDOW WHICH SHE HEARD EXPLODE. THE WINDOW WAS COMPLETELY GONE. THERE WAS NOTHING AGAINST THE BACK WINDOW OR THE HATCH BACK THAT WOULD CAUSE STRESS. FISHING EQUIPMENT WAS LYING FLAT ON THE FLOOR. I DROVE 200 MILES HOME WITH NO WINDOW. BESIDES THE EMPLOYEE WITNESS, I FILED A POLICE REPORT WITH THE ESCANABA POLICE. I CONTACTED A FORD DEALERSHIP AND WAS TOLD TO TAKE PICTURES. I SENT DOCUMENTATION ALONG WITH THE PICTURES TO THE DEALERSHIP. THAT WAS NOT GOOD ENOUGH FOR FORD. I WAS TOLD TO TAKE THE CAR TO THE DEALERSHIP WHERE THE BODY REPAIR MANAGER TOOK PICTURES AND SENT THEM TO FORD WHO CAME BACK DENYING THE WARRANTY COVERAGE ON THE GLASS "BECAUSE IT CANNOT BE PROVEN THAT THIS WAS A FORD GLASS DEFECT. I DROVE 200 MILES ROUND TRIP WASTING AN AFTERNOON OF MY TIME. I HAVE CONTACT AND TALKED WITH FORD CUSTOMER RELATIONS A HALF DOZEN TIME. I ASKED THE WITNESS TO CALL FORD CUSTOMER RELATIONS TO VERIFY THAT I WAS NOT EVEN IN THE VEHICLE AT THE TIME OF THE GLASS EXPLOSION. GLASS FEW FROM 10 TO 15 FEET IN SMALL, DEADLY PIECES. LUCKILY, I OR SOMEONE ELSE WAS NOT STANDING BEHIND THE CAR. I HAVE NOT OPENED THE BACK WINDOW FOR MONTHS FINDING IT EASIER TO REMOVE ITEM BY LIFTING THE HATCHBACK DOOR. IN CONTACTING FORD CUSTOMER RELATIONS, I WAS TOLD THAT ONCE A DECISION HAS BEEN MADE, IT COULD NOT BE REVERSED. I ASKED TO SPEAK TO SOMEONE IN AUTHORITY AND WAS TOLD THAT ONCE A DECISION WAS MADE BY FORD, IT COULD NOT BE REVERSED AND WAS GIVEN AN ADDRESS TO WRITE MY COMPLAINT. *TR

11/19/2012
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 11/19/2012
Crash: No
Fire: No
Summary

WHILE PULLING ONTO HIGHWAY ONRAMP THE VEHICLE BEGAN TO JERK VIOLENTLY AND SUDDENLY SHUT DOWN AND WOULD NOT ACCELERATE. IT WAS A BUSY TRAFFIC TIME AND THE SUDDEN DECELERATION OF MY VEHICLE CAUSED OTHERS TO HAVE TO SUDDENLY BRAKE TO AVOID A COLLISION. PULLED VEHICLE TO SIDE OF THE ROAD AND SHUT IT OFF. RESTARTED AND THE PROBLEM SEEMED TO BE FIXED. BEGAN DRIVING VEHICLE TO DEALER WITH HAZARD LIGHTS AND PROBLEM OCCURRED ABOUT 4 MORE TIMES. DEALER REPLACED THROTTLE BODY ASSEMBLY, WHICH FIXED THE PROBLEM. IT WAS A SCARY INCIDENT AS WE WERE JUST SECONDS AWAY FROM JOINING HEAVY TRAFFIC ON THE INTERSTATE. *TR

11/03/2012
Components: POWER TRAIN
Incident Date: 10/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG4BK******
Summary

WHILE CRUISING AT CONSTANT SPEED ON THE INTERSTATE, THE "WRENCH" LIGHT CAME ON AND CAR STARTED TO SLOW DOWN. FIRST REACTION WAS TO PRESS ACCELERATOR PEDAL BUT IT WAS UNRESPONSIVE ONLY BY LUCK WE WERE ON THE RIGHT SIDE OF THE ROAD AND WERE ABLE TO COAST TO A SAFE STOP. AFTER STOPPING, THE CAR WAS PLACED IN PARK AND THE ENGINE REMAINED ON BUT IDLED VERY ROUGH. THE IGNITION WAS TURNED OFF AND BACK ON AND THE WRENCH LIGHT CLEARED AND THE ACCELERATOR PEDAL APPEARED TO WORK AGAIN SO WE TRIED TO DRIVE ON. A SHORT DISTANCE LATER THE WRENCH LIGHT CAME ON AGAIN AND THE SAME THING WITH THE GAS PEDAL. AT THAT POINT WE CALLED A TOW TRUCK AND TRANSPORTED THE CAR TO A LOCAL FORD REPAIR SHOP. THE FORD SHOP CLAIMED THERE WERE NO CODES STORED AND EVERYTHING CHECKED OUT OK AND SAID MAYBE WE RAN THROUGH SOME WATER AND SENT US ON OUR WAY. TWO DAYS LATER IT HAPPENED AGAIN UNDER IDENTICAL CONDITIONS. WE WERE ABLE TO GET IT TO A DIFFERENT FORD SHOP AND THEY REPLACED THE THROTTLE BODY. THEY ALSO STATED THERE WERE NO CODES BUT APPARENTLY OUR WORD WAS GOOD ENOUGH THIS TIME. THE MECHANIC SUPERVISOR COMMENTED THEY HAVE SEEN THIS ISSUE FREQUENTLY. I ALSO WAS DISCUSSING THIS WITH A COWORKER AND FOUND OUT THEY HAD THE SAME THING HAPPEN ON THEIR 2011 ESCAPE. THERE IS OBVIOUSLY A DEFECT IN THE MANUFACTURE OR DESIGN OF THIS PART OR PROGRAMMING. IF FORD DOESN'T ADDRESS THIS SOON, THERE WILL BE SERIOUS ACCIDENTS IF THERE HASN'T BEEN ALREADY. *TR

10/31/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 10/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG2BK******
Summary

2011 FORD ESCAPE WAS BEING DRIVEN @ 55 MPH IN TRAFFIC & IT SUDDENLY LOST POWER. ORANGE WRENCH APPEARED, MOTOR RUNNING ROUGH. STEERED TO EMERGENCY LANE. TURNED OFF IGNITION, WAITED, RE-STARTED. I WENT ON TO MY MEETING THE TO THE FORD DEALERSHIP NEAR WHERE I WORK. THEY SAID TO DRIVE IT THERE (IF POSSIBLE) NEXT TIME WITHOUT CUTTING OFF THE ENGINE. TWO DAYS LATER (LOCAL DEALERSHIP CLOSED) WHILE DRIVING 55 MPH, RAINY NIGHT, COUNTY ROAD, NO "EMERGENCY LANE", WAS ABLE TO GET PULLED OVER (NOT ALWAYS AN OPTION ON A COUNTRY ROAD). DAUGHTER WAS WITH ME - FRIGHTENED HER. TURNED IT OFF, RESTARTED. NEXT DAY (SATURDAY) I TOOK IT TO LOCAL FORD DEALER. SAID NEED THE LIGHT ON, BUT WOULD SEE IF THE DIAGNOSTICS TOLD ANYTHING. BORROWED CAR FROM MY DAUGHTER. THIS WAS INCONVENIENCE TO ME AND HER. DEALER CALLED MONDAY, SAID IT CLEARS THE CODE EACH TIME THE CAR IS RE-STARTED. THEY KEPT MY VEHICLE OVERNIGHT. DID IT AGAIN WITH THE MECHANIC DRIVING. HE DROVE IT AT ABOUT 10-15 MPH TO THE DEALERSHIP. I GOT ONLINE AND THERE ARE MANY ISSUES INVOLVING THROTTLES. MANY RECALLS, BUT NOT ON MY MODEL. ON TUESDAY AFTERNOON DIAGNOSTICS SHOWED IT WAS THE THROTTLE. THIS IS A SAFETY RELATED DEFECT & IT SHOULD BE IMMEDIATELY RECALLED. I DRIVE ABOUT 60 MILES A DAY ON THE INTERSTATE & I NEED MY VEHICLE TO BE DEPENDABLE. IF A SEMI TRUCK CAME UP BEHIND ME IT COULD HAVE CAUSED A WRECK, OR EVEN LOSS OF LIFE. I LOVE MY ESCAPE & HAVE BEEN A LOYAL FORD CUSTOMER. SOMETIMES YOU JUST HAVE TO ADMIT THERE'S A PROBLEM & MAKE THINGS RIGHT. FORD SHOULD RESOLVE THIS ONCE AND FOR ALL. I PICKED IT UP LAST NIGHT & AM DRIVING IT TODAY. I WILL BE IN FEAR OF IT HAPPENING EVERY TIME I DRIVE THIS VEHICLE. MY VEHICLE HAS LOW MILEAGE, IS MAINTAINED REGULARLY. THIS SHOULD NOT HAVE HAPPENED, NOR SHOULD I HAVE TO PAY REPAIRS. I WOULD LIKE A REFUND ON THE REPAIR COSTS. *TR

10/24/2012
Components: ENGINE
Incident Date: 09/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0E76BK******
Summary

WHILE SITTING AT A BUSY INTERSECTION, THE ENGINE SHUT DOWN COMPLETELY...NO WARNING OR NO INDICATION THAT THERE WAS A PROBLEM. I HAD TO PUT THE CAR IN PARK AND RESTART. A FEW MILES DOWN THE ROAD, IT HAPPENED AGAIN. THIS HAS HAPPENED SEVERAL OTHER TIMES. LAST NIGHT, I WAS TRAVELING APPROXIMATELY 30 MPH WHEN IT SHUT DOWN AGAIN. I WAS ALMOST REAR-ENDED BY THE CAR BEHIND ME. I TRAVEL 35 MILES EACH WAY TO WORK...INCLUDING SOME HIGHWAYS WHERE THE SPEED LIMIT IS 55MPH. I'M AFRAID IT WILL HAPPEN THERE AND I'LL BE REAR-ENDED BY SOME TAIL-GATER. *TR

10/14/2012
Components: POWER TRAIN
Incident Date: 09/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG0BK******
Summary

INTERMITTENTLY LOSE THROTTLE RESPONSE, ENGINE RETURNS TO IDLE, GAS PEDAL DOES NOT RESPOND. THIS HAS HAPPENED ON HIGHWAY AND LOCAL ROADS AND CREATES DANGEROUS SITUATION. DEALER HAS BEEN ABLE TO DUPLICATE PROBLEM BUT NOT ABLE TO REPAIR. *TR

10/13/2012
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG4BK******
Summary

WHILE DRIVING THE WRENCH LIGHT CAME ON AND THE CAR JUST DIED, HAD TO PULL OVER, THE 2ND TIME I WAS GOING ON A BUSY INTERSTATE AND GOING ABOUT 70 MPH I WAS LUCKY THERE WAS A PLACE TO PULL OFF THE ROAD, BUT THEN THE CHECK ENGINE LIGHT CAME ON, AND STAYED ON FOR THE ENTIRE TRIP. WHEN I ARRIVED HOME AND SHUT THE CAR OFF AND STARTED IT AGAIN THE LIGHT WAS OFF. I LOOKED INTO THIS SINCE I HAVE ELDERLY PEOPLE I TAKE TO AND FROM DR. VISITS AND THIS SEEMS TO BE AN ONGOING PROBLEM SINCE 2005 , I HAVE READ THE COMPLAINTS ON LINE, MY QUESTION IS DOES SOMEONE HAVE TO BE IN A BAD ACCIDENT OR EVEN DIE BEFORE FORD WILL RESOLVE THIS PROBLEM? *TR

10/11/2012
Components: SERVICE BRAKES
Incident Date: 06/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D75BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE SXLT. THE CONTACT STATED THAT WHEN THE BRAKE WAS DEPRESSED, THE BRAKE WOULD ABNORMALLY TRAVEL TO THE FLOORBOARD. ALSO, THERE WAS NO PRESSURE IN THE BRAKING SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE BRAKING SYSTEM AND ADVISED THAT THERE WAS NO FAILURE. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. A REPRESENTATIVE ALSO KEPT HER VEHICLE FOR FOUR DAYS AND THEY WERE UNABLE TO FIND THE PROBLEM. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 20,250. UPDATED 12/27/12 *CN UPDATED 12/31/2012 *JS

10/09/2012
Components: STRUCTURE,VEHICLE SPEED CONTROL
Incident Date: 12/21/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9D78BK******
Summary

I PULLED INTO A PARKING SPACE NEXT TO THE BUILDING WHERE I WORK AND THE VEHICLE SURGED FORWARD AND HIT THE BRICK WALL, BROKE A WINDOW AND DENTED THE BUILDING AC UNIT. DAMAGE TO MY VEHICLE HOOD, BUMPER AND GRILLE. COST TO REPAIR $4282.75. *TR SEPTEMBER 25,2012 I TOOK IT TO THE FORD DEALER WHERE IT WAS PURCHASED BECAUSE IT CONTINUES TO SURG FORWARD ON A DAILY BASIS. THEY WERE UNABLE TO FIND ANYTHING WRONG WITH THE VEHICLE.

09/25/2012
Components: STEERING
Incident Date: 07/14/2011
Crash: No
Fire: No
Summary

ELECTRICALLY ASSISTED STEERING IS HARD ON TURNS ON WINDING ROADS. HAD CAR TO 2 DIFFERENT DEALERS AND THEY SAY THE STEERING IS NORMAL. IT DID NOT FEEL THIS WAY WHEN IT WAS NEW. *TR

09/05/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG6BK******
Summary

DRIVING DOWN INTERSTATE. SUDDENLY I LOST FUEL POWER. ENGINE REMAINED ON. SURGES OF SWAYING OR WARD & BACKWARDS PRIOR TO LOSS OF FUEL POWER. RESEMBLED LIKE IT WAS OUT OF GAS, HOWEVER I HAD 3/4 OF A TANK FULL. I PULLED OVER, TURNED OFF FOR A FEW MINUTES, RESTARTED. WELL, IT HAPPENS A LOT NOW. HAD A NEW FUEL FILTER, GA TREATMENT, NEW GASOLINE ETC. IT HAPPENS DAILY. FINALLY ENGINE LIGHT WAS ON, I TOOK TO DEALERSHIP, THEY SAID IT WAS P2111 & P2112. FUEL ACTUATOR STUCK OPEN, OTHER STUCK CLOSED. I AM A NURSE MARKETER, SINGLE MOM I FOUR AND I BOUGHT THIS VEHICLE NEW A LITTLE OVER A YEAR AGO. I DON'T HAVE THE 700.00 TO HAVE TO FIX THIS PROBLEM. NONETHELESS, I AM LUCKY I HAVEN'T BEEN KILLED YET ON THE INTERSTATE BY THIS PROBLEM. I'M HAVING TO BORROW A CR NOW. THIS IS UNACCEPTABLE. A RECALL NEEDS TO BE ISSUED. AFTER GOOGLING, THIS HAS BEEN AN ONGOING PROBLEM WITH FORD SINCE AT LEAST 2004. DOES ANYBODY REALLY CARE ABOUT OUR LIVES & OUR CHILDREN'S LIVES. LET'S GET THIS FIXED. FORD SHOULD BE ASHAMED. *TR

08/29/2012
Components: POWER TRAIN
Incident Date: 08/18/2012
Crash: No
Fire: No
Summary

8/18/12 WHILE DRIVING ON THE INTERSTATE AT 60 MPH MY TRUCK SUDDENLY LOST POWER. THE WRENCH LIGHT ON THE DASH CAME ON AND THE TRUCK BEGAN TO SLOW DOWN IN THE MIST OF TRAFFIC. I WAS IN THE MIDDLE LANE AND NEEDED TO PULL OVER TO THE EMERGENCY LANE. AFTER MUCH EFFORT I WAS ABLE TO DO SO. IT WAS A VERY SCARY SITUATION. I WAITED A FEW MINUTES BEFORE RESTARTING THE ENGINE. IT STARTED UP OKAY AND I PULLED OUT AND STAYED IN THE RIGHT LANE. A FOURTH OF A MILE LATER IT DID IT AGAIN. THIS TIME THE ENGINE LIGHT CAME ON. CARS WERE BLOWING THERE HORNS AND I ALMOST GOT HIT A COUPLE OF TIMES. MY DAUGHTER WAS IN THE CAR WITH ME IT SCARED HER SO BAD SHE BEGAN TO CRY. WE WERE A GOOD DISTANCE FROM HOME. I DID NOT KNOW WHAT TO DO OR WHAT WAS GOING ON WITH THE TRUCK. I'D ONLY HAD IT FOUR MONTHS. IF THERE WERE OTHER COMPLAINTS ABOUT THIS HAPPENING, WHY HASN'T SOMETHING BEEN DONE? A RECALL MAYBE? DOES SOMEONE HAVE TO DIE ?????? *TR *JS

08/13/2012
Components: POWER TRAIN
Incident Date: 07/09/2012
Crash: No
Fire: No
Summary

-HARSH JERKING WHILE FOOT ON BRAKE AND SHIFTING FROM ANY GEAR TO DRIVE, IT'S AN AUTOMATIC TRANSMISSION -AT THE SPEED OF APPROXIMATELY 30 MPH, BRAKING FOR THE STOP SIGN, IT JERKED FORWARD FIRST BEFORE SPEED WAS REDUCED FORTUNATELY, IT WAS STILL UNDER WARRANTY. THE DEALER DIAGNOSED THE PROBLEM AS TRANSMISSION CENTER SUPPORT DAMAGE. THE VEHICLE WAS NEVER IN AN ACCIDENT AND IT WAS PURCHASED NEW. THIS INCIDENT OCCURRED 14.5 MONTHS AFTER I TOOK OWNERSHIP OF THE VEHICLE AND HAD ABOUT 9,330 MILES ON IT. IT WAS A SAFETY HAZARD WHEN IT JERKED FORWARD BEFORE SPEED WAS REDUCED AND FOR A NEW VEHICLE TO HAVE "TRANSMISSION CENTER SUPPORT DAMAGE" - CERTAINLY NOT CONFIDENT THAT IT WON'T HAPPEN AGAIN BEFORE 20,000 MILES. *TR

08/06/2012
Components: ELECTRICAL SYSTEM
Incident Date: 08/06/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG8BK******
Summary

THIS HAS HAPPENED TWICE. ONCE ON 7/27 AND AGAIN TODAY, 8/6. WHILE DRIVING ON THE INTERSTATE COMING DOWN OFF AN OVERPASS WITH THE AIR ON THE CAR SUDDENLY STALLED. BOTH TIMES I WAS ABLE TO RESTART FROM THE SIDE OF THE ROAD. *TR

07/23/2012
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 07/23/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG8BK******
Summary

WHILE TRAVELING 80MPH ON THE INTERSTATE, MY 2011 FORD ESCAPE WITH 27000 MILES SUDDENLY LOST POWER AS A WRENCH INDICATOR LIGHT CAME ON THE DASHBOARD. THE GAS PEDAL WOULD NOT ACCELERATE TO PULL ONTO SHOULDER OR TO MOVE AROUND TRAFFIC. ALL FUEL ACCELERATION WAS LOST. AS I FINALLY COASTED TO THE SHOULDER, NARROWLY AVOIDING BEING THE CAUSE OF MULTIPLE ACCIDENTS, THE VEHICLE STARTING SHAKING. I TURNED THE CAR OFF, WAITED A FEW MINUTES, AND TURNED THE CAR BACK ON. THE WRENCH INDICATOR LIGHT (POWERTRAIN INDICATION) REMAINED OFF AND THE VEHICLE ACTED NORMAL. THERE WAS NOT AN INDICATION BEFORE OR AFTER THE INCIDENT OF ANY FAULTY SYSTEMS OR PARTS. THE VEHICLE DID THIS WITHOUT ANY REASON, LEAVING ME IN A DANGEROUS SITUATION. THE VEHICLE HAS BEEN PROPERLY MAINTAINED AND RUNNING WITHOUT ANY PROBLEMS SINCE I PURCHASED THE VEHICLE UNTIL THIS INCIDENT. I FEAR IT MAY HAPPEN AGAIN WITHOUT REASON AND PLACE MY LIFE AND THOSE OF MY PASSENGERS IN HARMS' WAY. *TR

06/20/2012
Components: POWER TRAIN,ENGINE
Incident Date: 06/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG9BK******
Summary

WHILE I WAS DRIVING 55 MPH ON THE INTERSTATE IN THE MIDDLE LANE WHEN SUDDENLY, WITH NO WARNING, WE WERE NO LONGER ABLE TO GET ENOUGH THROTTLE TO CONTINUE MOVING FORWARD. WE HAD TO COAST TO THE SIDE OF THE ROAD. WE WERE ALMOST REAR-ENDED, I REALLY THOUGHT WE WERE GOING TO BE KILLED. IT IS A VERY SCARY SITUATION, GOING FROM 55 MPH TO NOTHING. THE THROTTLE BODY FAILED COMPLETELY AND HAD TO BE REPLACED. AFTER DOING RESEARCH ON THIS I HAVE FOUND THAT MANY OTHER PEOPLE HAVE HAD THIS SAME EXPERIENCE, INCLUDING MY SISTERS 2010 FORD ESCAPE WITH ONLY 45000 MILES ON IT. I HAD JUST HAD MY 30,000 MILE SERVICE DONE ON MY VEHICLE TWO WEEKS PRIOR AND ASKED THEM TO PLEASE CHECK THE THROTTLE BODY SINCE IT HAD HAPPENED TO MY SISTER, AND IT WAS FINE AT THAT TIME. I BELIEVE SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS KILLED. WHEN I ASKED WHAT WAS TO KEEP THIS FROM HAPPENING AGAIN I WAS TOLD, "NOTHING, IT COULD HAPPEN AGAIN AT ANY TIME". WHEN I ASKED IF THERE WAS A RECALL ON IT, I WAS TOLD,"I HAVE BEEN WAITING ON A RECALL ON THIS FOR TWO YEARS." I WAS TOLD THIS FROM A FORD SERVICE PERSON AT THE FORD PLACE THAT REPAIRED MY VEHICLE IN INDIANA. I HAVE REPORTED THIS TO FORD AT THE 800-392-FORD NUMBER THAT THE SAME FORD SERVICE WORKER GAVE ME WHEN I ASKED IF THERE WAS SOME PLACE I COULD CALL ABOUT THIS SITUATION TO HELP GET A RECALL. I NO LONGER FEEL SAFE IN MY VEHICLE. *JS

05/22/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/01/2011
Crash: No
Fire: No
Summary

ON THE 5TH DAY OF USE OF MY NEW VEHICLE, I WAS RIDING AT 60 MPH ON A RAINY DAY WHEN THE AIR CONDITIONER STOP WORKING, MY WINDOWS START FOGGING. THERE WAS NO CAR LIGHT ALARMS, CAR TEMPERATURE NORMAL (NO THERMOSTAT ALARM). I TOOK THE CAT TO FORD SERVICE, IT TOOK 4 DAYS TO FIX THE PROBLEM, FINDING OUT THAT THERE WAS A PROBLEM WITH THE THERMOSTAT AND AS A CONSEQUENCE IT AFECT THE AIR CONDITIONER. *TT

05/01/2012
Components: SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,POWER TRAIN,STRUCTURE,VEHICLE SPEED CONTROL
Incident Date: 01/23/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG3BK******
Summary

LAST YEAR I PURCHASED A 2011 FORD ESCAPE AND HAVE BEEN COMPLETELY DISSATISFIED WITH MY PURCHASE. THE SELLING DEALER, TOWER FORD IN GREAT NECK, NEW YORK HAS DONE ABSOLUTELY NOTHING TO HELP ME RECTIFY MY SERIOUS COMPLAINT AND CONCERNS WITH MY VEHICLE. ONE OF MY BIGGEST CONCERNS IS THAT THE TRANSMISSION SLIPS, THE ACCELERATOR PEDAL STICKS, THE BRAKES ARE VERY LOW, AND A SWISHING LIQUID NOISE IS HEARD IN THE FUEL TANK WHEN STOPPING, THE RIGHT SIDE REAR PASSENGER DOOR SQUEAKS, AND THE CENTER CONSOLE IS LOOSE. I'VE BROUGHT MY TRUCK BACK TO THIS DEALER MANY TIMES AND ALL I RECEIVE IS THAT THEY CAN NOT VERIFY MY COMPLAINT AND CONCERNS. I AM CONCERNED FOR MY FAMILY AND MY SAFETY. ANY HELP WOULD BE APPRECIATED. *JS

04/23/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 02/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D76BK******
Summary

WHEN APPROACHING A STOP THROTTLE OPENED TO MAXIMUM. THE ONLY WAY TO STOP WAS PUT VEHICLE IN NEUTRAL. THIS HAS HAPPENED 5 OTHER TIMES SINCE. WHEN I TOOK THE CAR TO FORD THEY SAID THAT SINCE IT WAS AN INTERMITTANT PROBLEM AND NO ONE ELSE HAS REPORTED IT THEY WOULD NO DO ANY REPAIRS.

02/22/2012
Components: UNKNOWN OR OTHER
Incident Date: 02/21/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D79BK******
Summary

MY SON OPENED THE BACK HATCH TO PUT HIS BASKETBALL BAG IN THE BACK. HE CLOSED THE HATCH AND AS HE DID THE BACK GLASS SHATTERED. *TR

01/22/2012
Components: POWER TRAIN
Incident Date: 11/22/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9C70BK******
Summary

WHEN VEHICLE PARKED AND THEN STARTED AND FOOT ON BRAKE WENT TO PUT SELECTOR IN REVERSE AND AND NOTHING HAPPENED AND WHEN IT ENGAGED INTO REVERSE IT ENGAGE LOUD AND HARD INTO GEAR AND HAS DONE THIS ABOUT 3 TIMES NOW IN THE LAST SEVERAL MONTHS. *TR

12/07/2011
Components: VISIBILITY,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 11/22/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9D79BK******
Summary

ON 22 NOV 2011 MY 2011 FORD ESCAPE XLT AUTO AWD 2.5L I4 REAR WINDSHIELD EXPLODED AFTER CLOSING TAILGATE/HATCH! I LOOK INSIDE SOON AFTER TO SEE IF ANYTHING HAD BEEN IN THE WAY TO CAUSE IT AND THEIR WAS NOT! THIS WOULD HAVE ONLY BEEN MY THIRD TIME OPENING THE HATCH PART AS I USUALLY OPEN THE GLASS PART MOSTLY AND WHICH I ALSO DID THAT DAY AND THERE WAS NOT INDICATION ON MY DASH THAT ANYTHING WAS STILL OPEN SO LATER THAT DAY I HAD TO OPEN MY TAILGATE AND I CLOSED IT AND MY WINDSHIELD EXPLODED! I HAVE SINCE HAD IT REPLACED AND AM WRITING TO YOU TO INFORM YOU OF THIS SO THAT I WILL NOT HAPPEN TO OTHERS! I HAVE LOOKED ONLINE AT CARCOMPLAINTS.COM AND YOUR SITE TO SEE THEIR ARE OTHER COMPLAINTS ABOUT REAR WINDSHIELD EXPLODING WHICH TO BE COULD BE A SAFETY ISSUE FOR OCCUPANT AND THEIR FAMILIES! I WOULD LIKE IF POSSIBLE FOR A REVIEW OF ALL 2011 FORD ESCAPE MODELS TO SEE IF AN UPGRADE TO THE HARDWARE OR SUPPORT EQUIPMENT NEEDS TO BE DONE AND MAYBE A SAFETY BULLETINS TO ALL 2011 FORD ESCAPE OWNERS TO BE AWARE OF PROBLEM AND HOW TO PREVENT IT! I WAS WONDERING IF MAYBE IT HAD ANYTHING TO DO WITH CABIN PRESSURE????? I SAY THIS BECAUSE WHEN YOU OPEN THE BACKSEAT WINDOWS I HEAR AN ECHOING OF SOUND IN MY SUV AND I WONDER WITH A CERTAIN AMOUNT OF PRESSURE APPLIED TO CLOSING REAR GATE THE PRESSURE PUSHING OFF BACKSEATS IS CAUSING REAR WINDSHIELD TO BLOW OUT??????? V/R, CONCERNED FORD OWNER.... *TR

12/06/2011
Components: VISIBILITY
Incident Date: 12/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG3BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT UPON CLOSING THE REAR HATCH DOOR, THE GLASS SHATTERED AND CUT THE CONTACT'S FINGER. THE DEALER WAS CONTACTED AND ADVISED THAT THEY WOULD CALL THE CONTACT BACK AT A LATER DATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 16,500.

12/05/2011
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
Incident Date: 12/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU4K30BK******
Summary

AS I WAS EXITING A HIGHWAY, MY CAR MESSAGE CENTER ALERTED ME TO SAFELY COME TO A STOP. AS I WAS ATTEMPTING TO GET INTO A PARKING LOT, THE CAR SHUT OFF. I RESTARTED AND WAS ABLE TO GET INTO PARKING LOT ON ELECTRIC, I GUESS. IT WAS TOWED TO UTTER FORD, IN SHERMAN, TX. THEY RAN A DIAGNOSTIC AND TOLD ME IT HAD TO DO WITH THE FUEL PUMP AND THE ELECTRICAL. THEY KEPT IT OVERNIGHT AND SAID THEY REPLACED THE FUEL PUMP. I PICKED IT UP ON 12/3 AROUND 2:30PM. I GOT 40 MILES AND THE CAR WENT INTO FAIL/SAFE MODE AGAIN. I WAS ABLE TO MAKE IT SAFELY TO A PARKING LOT. AFTER THE ENGINE WAS TURNED OFF AND THEN BACK ON, THE ACCELERATOR STUCK. HITTING THE BREAK DID NOT HELP. THE CAR HAD TO BE TURNED OFF TO KEEP THE ENGINE FROM REVVING. IT WAS TOWED TO DAVID MCDAVID LINCOLN IN PLANO, TEXAS. THE SERVICE TECH SAID THAT THERE WAS NOTHING REGISTERING ON THE DIAGNOSTIC. ON THEIR SECOND TEST DRIVE, THE CAR TURNED OFF WHILE THE DRIVER WAS ON THE HIGHWAY. THEY HAD TO SEND A TOW TRUCK TO GET HIM. THE CAR WOULD NOT RESTART. *TR

11/22/2011
Components: VISIBILITY,STRUCTURE
Incident Date: 11/21/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG0BK******
Summary

WHILE CLOSING THE REAR HATCH, THE GLASS/HATCH EXPLODED INTO AND OUTSIDE OF THE CAR HITTING MY DAUGHTER IN THE FACE. THERE WAS NOT UNUSUAL TENSION OR BINDING WHILE CLOSING THE REAR GLASS HATCH. DID NOT REQUIRE ADDITIONAL EFFORT TO CLOSE IT. THE VEHICLE WAS IN PARK, THE ENGINE WAS OFF,TEMPERATURE OUTSIDE APPROX 50 DEGREES. VEHICLE WAS WARM AS IT HAD BEEN PREVIOUSLY DRIVEN UPDATED 11/28/11 *BF *TR

11/10/2011
Components: ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE
Incident Date: 11/09/2011
Crash: No
Fire: No
Summary

REAR WINDSHIELD EXPLODED WHEN MY COLLEAGUE WAS PUTTING HIS BELONGINGS IN THE BACK OF MY SUV. BRAND NEW CAR AND THE THE CAR WASN'T TURNED FOR MORE THAN 5 MINUTES. *TR

11/09/2011
Components: AIR BAGS
Incident Date: 11/03/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0C72BK******
Summary

VEHICLE REAR ENDED WHILE IN COMMUTE TRAFFIC AND PUSHED FORWARD INTO 2 ADDITIONAL VEHICLES. FRONT RADIATOR PUSHED IN, FRONT FENDERS BOWED OUT AT A PILLARS. PAINT TRANSFER FROM OTHER VEHICLES SHOWS ON BOTH FRONT AND REAR BUMPERS. VEHICLE AIRBAGS FAILED TO DEPLOY. *TR

10/26/2011
Components: EQUIPMENT
Incident Date: 10/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG6BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 55 MPH THE AIR CONDITIONER COIL MALFUNCTIONED, CAUSING A FREON LEAK AND FOGGED WINDOWS. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE DEALER STATED THAT THE MANUFACTURER WOULD NOT HAVE A REPLACEMENT FOR THE COIL UNTIL FEBRUARY 2012. THE CONTACT STATED THAT THE VEHICLE WAS NOT DRIVABLE AND WAS CONCERNED WITH THE TIME FRAME OF THE AVAILABLE PART NEEDED FOR REPAIRS. THE FAILURE MILEAGE WAS 6,000. UPDATED 11/16/11 *BF THE CONSUMER STATED THE COOLING A/C CORE RUPTURED, RELEASING FREON AND OIL INTO THE PASSENGER CABIN. UPDATED 11/18/11

10/03/2011
Components: SEATS
Incident Date: 09/26/2011
Crash: Yes
Fire: No
Summary

REAR END COLLISION CAUSED BOTH FRONT SEATS BUCKLE BACK COMPLETELY FLAT . IS THAT SUPPOSED TO HAPPEN?

09/17/2011
Components: VISIBILITY
Incident Date: 09/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C74BK******
Summary

THE REAR WINDOW EXPLODED WHILE THE VEHICLE WAS AT REST, AFTER UNLOADING GROCERIES FROM THE REAR. THE GLASS HATCH WAS SUCCESSFULLY CLOSED BUT THEN SHATTERED. *TT

08/19/2011
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 08/08/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D7XBK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THE DRIVER AND THE PASSENGER FRONT DOOR FAILED AND THE DOORS WOULD NOT OPEN AUTOMATICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THEY CLEANED THE DOOR LOCKS, BUT THE FAILURE WAS NOT CORRECTED. THE FAILURE MILEAGE WAS 8,429. THE CONSUMER STATED AT 8,429 THE DEALER REPLACED THE DOOR LATCH ASSEMBLY. HOWEVER, AT 8,832 THE FRONT PASSENGER DOOR LOCKED AND NOW IT WILL NOT UNLOCK. UPDATED 10/05/11

07/29/2011
Components: STEERING
Incident Date: 05/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D73BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING THE STEERING WHEEL WAS HARD TO MANEUVER AND IT WAS MAKING A SQUEAKY NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT IN ORDER TO REMEDY THE FAILURE THE RACK AND PINION NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,500 AND CURRENT MILEAGE WAS 5,000.

07/26/2011
Components: POWER TRAIN
Incident Date: 07/23/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG5BK******
Summary

WHILE TOWING MY 2011 FORD ESCAPE LIMITED BEHIND MY RV BUS, THE TRANSMISSION BURNED UP. I DID EVERYTHING THAT WAS TAUGHT TO ME BY FORD DEALERSHIP IN GURNEE, IL, CAMPING WORLD IN FOX LAKE, IL AND THE FORD MANUAL. THE MADISON, TENNESSEE FORD DEALERSHIP TRIED TO BLAME ROADMASTER FOR THE PROBLEM. ROADMASTER IS THE MAKER OF THE TOWING SYSTEM (BARS, ELECTRICAL WIRING FOR LIGHTS AND THE EVEN BRAKE SYSTEM). THAT MADE NO SENSE AT ALL. I CHALLENGED THEM ON THAT AND THEN THEY ASKED ME TO GO OVER WHAT I DO TO TOW THE VEHICLE AND AFTER I EXPLAINED ALL THE STEPS, THEY SAID THAT I DID EVERYTHING CORRECTLY. I DROVE NO FASTER THAN 60 MPH IN MY WHOLE TRIP (CHICAGO TO NASHVILLE) AND EVEN STOPPED EVERY 3-4 HOURS TO START THE VEHICLE AND GO THROUGH THE GEARS, AS TAUGHT. THIS VEHICLE HAS 7600 MILES ON IT AND JUST 1200 MILES TOWING ON IT. SEEMS TO ME THAT THIS DEALERSHIP AND FORD DOES NOT WANT TO ADMIT THAT ITS OWN TRANSMISSION DID NOT WANT TO LUBE ITSELF TO KEEP IT FROM BURNING UP. FORD HAS NOT ANSWERED ANY OF MY 2 EMAILS SENT TO THEM ABOUT THIS AND THE DEALERSHIP JUST KEEPS BRUSHING ME OFF. THEY ALSO TOLD ME THEY NEEDED PERMISSION FROM ME TO TAKE APART THE TRANSMISSION TO SEE WHAT THEY NEED TO REPLACE. WHY, I DO NOT KNOW THAT THEY NEEDED PERMISSION. I HAD IT TOWED THERE TO GET REPAIRED. IT IS CLEARLY SOME DEFECT WITHIN THE TRANSMISSION, THEY JUST DO NOT WANT TO OWN UP TO IT. THE CONSUMER SENT IN AN UPDATE VIA PORTABLE: JUST WANTED TO GIVE YOU AN UPDATE ON THIS. FORD CALLED ME YESTERDAY AFTERNOON AND SAID THAT THEY WILL PAY FOR EVERYTHING NOW. I TOLD THEM I WAS DOING THESE COMPLAINTS AND FINALLY SOMEONE CALLED ME. SO, UNKNOWN IF YOU STILL WANT TO POST IT OR NOT. I WANTED TO LET YOU KNOW OF THIS. IT MAY TAKE A WEEK OR SO BEFORE I CAN GET MY CAR, THE DEALERSHIP IS CLAIMING IT MAY TAKE THAT LONG TO GET THE PARTS.

07/21/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 05/14/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 1J4GZ5850WC******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WOULD UNEXPECTEDLY SURGE FORWARD OR BACKWARD WHILE IDLING WITHOUT A FOOT ON THE ACCELERATOR PEDAL. ON ONE OCCASION, THE VEHICLE SURGED BACKWARD AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 50 AND THE CURRENT MILEAGE WAS 200. THE VIN WAS UNKNOWN. I HAVE TOOK THE CAR TO THE DEALER 3 TIMES FOR THIS PROBLEM. TWICE THEY SAID THE HAVE RESET THE COMPUTER THROTTLE BUT STILL HAS THE SAME PROBLEM. UPDATED 11/10/2011 *LN *TR

07/05/2011
Components: POWER TRAIN
Incident Date: 07/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D75BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE REVERSING AT A LOW SPEED IN THE DRIVEWAY, THE BRAKE PEDAL WAS DEPRESSED AND A LOUD GRINDING NOISE WAS HEARD. THE VEHICLE THEN LUNGED FORWARD WHEN SHIFTING FROM FIRST TO SECOND GEAR, CAUSING A CLANKING NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TSB CHIP WAS REPLACED, AND THE PCM WAS REPROGRAMMED. THE CONTACT WAS ALSO INFORMED THAT THIS WAS A COMMON FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AS THE CONTACT ALSO FILED A COMPLAINT WITH THEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,750.

07/03/2011
Components: EQUIPMENT
Incident Date: 06/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG3BK******
Summary

ON THE SAME DAY SIRIUS SATELLITE SHUT DOWN MY FREE RADIO SUBSCRIPTION I LOST THE ABILITY TO DIAL BY VOICE COMMAND FROM THE PHONE-BOOK AND RECEIVED THIS VERBAL ERROR MESSAGE:"THE REQUESTED CONTACT IS CURRENTLY UNAVAILABLE IN THE PHONE BOOK". TRIED DELETING THE PHONE-BOOK , THEN THE PHONE AND DEVICE, DID A NEW RE-PAIRING TO THE SAME RESULT. ANY INCOMING CALLS DISPLAY THE PROPER PHONE NAME AND I CAN DIAL BY GIVING THE NUMBER, WHICH IS DIFFICULT WHEN SO MANY OF MY CONTACTS HAVE THREE NUMBERS AND IT IS ILLEGAL IN MY PROVINCE (CANADA) TO HOLD A CELL PHONE WHILE DRIVING AND YOU MUST USE BLUETOOTH. THIS INABILITY TO DIAL FROM THE PHONE-BOOK ADDS MORE OF A DISTRACTION AS YOU HAVE TO TRY TO COME UP WITH NUMBERS INSTEAD OF JUST SAYING A CONTACT NAME. A GOOGLE SEARCH TURNS THIS UP TO BE A NEWER, COMMON PROBLEM TO WHICH NOBODY HAS POSTED A DEFINITIVE FIX. AM GOING TO HAVE TO TAKE TO THE DEALER AND SEE IF THEY CAN FIX THIS ISSUE. *TR

06/15/2011
Components: AIR BAGS,SEAT BELTS
Incident Date: 06/12/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9EG6BK******
Summary

TL*THE CONTACT RENTED A 2011 FORD ESCAPE. WHILE THE CONTACT WAS DRIVING LESS THAN 20 MPH APPROACHING AN INTERSECTION AN OPPOSING VEHICLE SUDDENLY CRASHED INTO THE FRONT END OF THE CONTACTS VEHICLE CAUSING A HEAD ON COLLISION. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER, CHEST, AND TO THE LEFT ARM AND LEG. THE AIR BAGS FAILED TO DEPLOY. THE SEAT BELT UNLATCHED FROM THE BUCKLE MECHANISM DURING THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS COMPLETELY DESTROYED AND WAS TOWED TO AN IMPOUND FACILITY. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 75.

06/15/2011
Components: STEERING
Incident Date: 04/27/2011
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE MAKING A TURN THE STEERING WHEEL WOULD MAKE A LOUD NOISE. THE FAILURE WAS CONSISTENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS INFORMED BY THE MANUFACTURER NOT TO DIAGNOSE THE FAILURE BECAUSE THERE WAS A TECHNICAL BULLETIN ISSUED REGARDING THE DEFECT. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE DEALER IN ORDER TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. THE VIN WAS UNAVAILABLE.

06/13/2011
Components: VISIBILITY
Incident Date: 06/11/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D76BK******
Summary

MY HUSBAND SHUT THE LIFT GATE ON OUR 2011 FORD ESCAPE AND THE REAR WINDOW EXPLODED INTO A THOUSAND PIECES. THIS VEHICLE HAS LESS THAN 2,000 MILES ON IT. *TR

05/25/2011
Components: VISIBILITY
Incident Date: 05/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0EG5BK******
Summary

TL*THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHEN EVER THE DRIVERS SIDE VISOR WAS USED IT WOULD EITHER MOVE CLOSE TO THE REAR VIEW MIRROR. THE CONTACT DID NOT NOTIFY THE DEALER OF THE FAILURE. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK IF THE FAILURE OCCURRED WHILE DRIVING. THE FAILURE AND CURRENT MILEAGE WAS 200. UPDATED 07/08/11*LJ UPDATED 07/15/11

05/21/2011
Components: AIR BAGS,SEATS
Incident Date: 05/17/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0C72BK******
Summary

FORD ESCAPE 2011 HAD A CAR ACCIDENT ON MAY 17TH 2011 I WAS HIT FROM BEHIND AND WITH THE IMPACT I HIT THE CAR IN FRONT OF ME. WHEN I WAS HIT THE AIR BAGS DID NOT DEPLOY, ALSO THE DRIVERS SEAT BROKE IN HALF. THE HUNK HORN WOULD NOT STOP BLOWING. DUE TO THE CAR SEAT BRAKING I HAVE SEVERAL INJURIES AND HAVE BEEN GOING TO THERAPY DAILY. I HAD A 2010 FORD FOCUS AND CHANGED IT TO THE FORD ESCAPE FOR SECURITY PURPOSES AND NOW THIS HAPPENS. I DID NOT FEEL SAFE AT ALL AT THE TIME OF THE ACCIDENT. DUE TO THE ACCIDENT I HAVE NO CAR NOW AND NOW WHY OF GETTING ANYWHERE AND THE WAIT WILL BE PROLONGED DUE TO THE SAFETY FEATURES THAT DID NOT WORK ON THE CAR THEY HAVE TO INVESTIGATE FURTHER. *TR

05/05/2011
Components: STEERING
Incident Date: 02/18/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0DG4BK******
Summary

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL POP COMING FROM THE STEERING WHEEL WHENEVER ATTEMPTING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS WHERE THE STEERING COLUMN, POWER ASSIST MOTOR, STEERING RACK AND SHAFT WERE BEING REPLACED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 1,000.

05/02/2011
Components: VISIBILITY
Incident Date: 11/25/2010
Crash: No
Fire: No
Summary

I WAS CLOSING THE BACK HATCH ON MY 5 WEEK OLD 2011 FORD ESCAPE WHEN THE BACK GLASS SHATTERED EVERYWHERE. I CONTACTED FORD MOTOR COMPANY AND THEY RELATED TO ME THAT THE BACK GLASS WAS NOT COVERED. SO, OF COURSE I HAD TO RE-PLACE MY BACK GLASS FOR APPROX $400. EXACTLY 2 DAYS AFTER THE NEW GLASS WAS INSTALLED, IT HAPPENED AGAIN. WHEN CLOSING THE LIFTGATE THE BACK GLASS SHATTERED. THIS TIME THE GLASS COMPANY REPLACED IT FOR FREE, BUT WHEN CONTACTING THE FORD COMPANY AND DEALERSHIP THEY WERE VERY RUDE AND DISRESPECTFUL. AFTER CONTACTING THE BETTER BUSINESS BUREAU, STILL NOTHING WAS DONE. IT HAS NOT HAPPENED SINCE, BUT NOW I TRY NOT TO PUT ANYTHING INTO THE BACK OF MY CAR SO I DON'T HAVE TO LIFT THE HATCH. *TR

04/19/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 04/04/2011
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED ON THREE DIFFERENT OCCASIONS AFTER SLOWING DOWN TO MAKE A LEFT OR RIGHT TURN THE VEHICLE STARTED TO COAST AND STALL. THE VEHICLE WOULD NOT ACCELERATE TO THE NORMAL SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST BUT THERE WERE NO ERROR CODES. THE DEALER WAS UNABLE TO DIAGNOSE OR DUPLICATING THE FAILURE. THE MANUFACTURER WAS CONTACTED WHO STATED A CONSUMER REPRESENTATIVE WILL CONTACT HIM WITHIN THE NEXT TWO DAYS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 2,800.

01/21/2011
Components: VISIBILITY
Incident Date: 01/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9EG5AK******
Summary

THIS IS A MORE DETAILED DESCRIPTION OF THE OCCURRENCE: I WAS ABOUT TO LEAVE WORK, TEMPERATURE AT 27 F. I LOADED GEAR IN MY TRUNK OF THE VEHICLES NOT USING THE RAISED GLASS OPTION, BUT THE FULL DOOR. UPON CLOSING THE DOOR, THE REAR WINDSHIELD SHATTERED AND THE GLASS FELL ON MY HAND ON THE WAY DOWN, CUTTING IT UP. THE PISTON RODS ON EITHER SIDE BOTH BROKE OUT...LOOKS LIKE THE PLASTIC CRACKED ON BOTH. PRIOR TO SHATTERING, THE WINDOW APPEARED TO HAVE BUBBLES IN IT. DEALER SAID THAT IT WAS NORMAL AND COSMETIC. FORD EXTENDED WARRANTY AND CUSTOMER SUPPORT HAVE SAID THAT THEIR GLASS IS NOT COVERED BY WARRANTY...SO MILE 1, IF IT SHATTERS LIKE THIS, THE CONSUMER IS HELD LIABLE. FILING WITH INSURANCE COMPANY AND LOOKING FOR A COMPANY THAT WILL COVER A WINDOW FAILURE. *TR

01/16/2011
Components: VISIBILITY
Incident Date: 12/31/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9DG2BK******
Summary

I CLOSED THE REAR HATCH OF THE ESCAPE AND THE REAR GLASS EXPLODED. THE CAR WAS IN THE DRIVEWAY OF MY HOUSE AND THE GLASS WENT EVERYWHERE, COVERING THE CARGO AREA OF THE VEHICLE AND THE DRIVEWAY. THERE WAS NOTHING EVEN CLOSE TO TOUCHING THE GLASS INSIDE OR OUTSIDE OF THE CAR WHEN IT SHATTERED. I RECEIVED A SMALL CUT ON MY HAND FROM THE GLASS THAT I WAS ABLE TO TREAT MYSELF. THE VEHICLE WAS ABOUT A WEEK OLD AT THAT TIME AND WE TOOK IT BACK TO THE DEALER TO HAVE THEM ADDRESS THE ISSUE.

3 Recalls

for 2011 FORD ESCAPE
29/05/2014
CAMPAIGN NUMBER: 14V284000
STEERING:ELECTRIC POWER ASSIST SYSTEM
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Campaign Number: 14V284000
Manufacture: Ford Motor Company
Components: STEERING:ELECTRIC POWER ASSIST SYSTEM
Summary

Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

03/06/2015
CAMPAIGN NUMBER: 15E045000
SUSPENSION:FRONT:WHEEL BEARING
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Campaign Number: 15E045000
Manufacture: Timken Company
Components: SUSPENSION:FRONT:WHEEL BEARING
Summary

The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

26/10/2016
CAMPAIGN NUMBER: 16V777000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
A fuel leak in the presence of an ignition source increases the risk of a fire.
Campaign Number: 16V777000
Manufacture: Ford Motor Company
Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary

Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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