EN

2011 Ford Fiesta 5 HB FWD

3
Recalls
684
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 14.3%

Complaints
Recalls

684 Complaints

for 2011 FORD FIESTA
10/07/2021
Components: UNKNOWN OR OTHER
Incident Date: 02/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ0BM******
Summary

The contact owns a 2011 Ford Fiesta. The contact stated that the airbags sensor light illuminated, and the steering wheel was making abnormal clicking sounds while driving. The contact also stated that the driver’s side door could not be opened from inside as the door handle was broken. The dealer was made aware of the failure, but the vehicle was not diagnosed nor repaired. The contact received a recall notification for NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The manufacturer was made aware of the failure but did not provide any assistance. The approximate failure mileage was 84,000.

10/06/2021
Components: POWER TRAIN
Incident Date: 10/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fadp4ej0bm******
Summary

Car currently has approx 52,000 miles. We bought it with around 30k miles. Since day 1 the transmission has been a problem. It lunges forward,slips and shifts violently. Ive researched the problem and found there has been approximatley 2,000,000 or more complaints over the same issue. Ford knowingly sold these cars and others with this faulty transmission. Is there any recourse to have Ford fix this problem via recall ?

09/15/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fadp4bj8bm******
Summary

The contact owns a 2011 Ford Fiesta. The contact stated that while attempting to start the vehicle, the vehicle would not start, and the transmission warning light was illuminated. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 92,000.

09/09/2021
Components: POWER TRAIN,STRUCTURE
Incident Date: 07/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fadp4aj6bm******
Summary

1)14MO2 - The transmission control module (TCM) failed. Yes it is available for inspection upon request, however the issue has been repaired since the malfunction. The vehicle could no longer be controlled. It could not shift gear. The check engine light came on, but the vehicle was not operational. A 65 year old disabled operator was transporting her 6 year old granddaughter home from school when the malfunction took place. Two lives inside the vehicle were placed at risk as well as the lives of other drivers and passengers in the vicinity. The problem has been confirmed by the dealer. Ford issued a 14MO2 warranty extension on this part. We brought the vehicle to Covert Ford of Hutto, TX who confirmed the warranty extension. However, they would not cover the repair, because the extension expired 3 months prior. Due to the COVID pandemic, the high risk elderly category of the driver, she did not seek repair earlier. Also, she is not the first owner of the pre-owned vehicle and did not receive any information regarding this warranty extension to seek repair. The vehicle and component has been inspected by Covert Ford of Hutto. The check engine light came on at the time of failure. At that point a tow truck was called (the vehicle was not operational) and it was towed to the dealer, Covert Ford of Hutto. 2)2OS30 - Door Latch Recall. This has been repaired. Yes, vehicle is avail. for inspect. on req. 65 year old disabled driver and passengers put at risk for door opening while in motion. Other drivers in vicinity put at risk. Problem confirmed by dealer with recall issued. Component inspected and replaced by dealership Covert Ford of Hutto. The door did not shut properly. No warning lamps/lights to indicate an issue.

09/08/2021
Components: EXTERIOR LIGHTING
Incident Date: 09/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7BM******
Summary

The contact owns a 2011 Ford Fiesta. The contact stated that the parking lights on the vehicle were defective and failed to operate as needed. Upon inspection, the contact discovered that debris had entered the electrical box located underneath the vehicle in the engine block. The contact stated that there was no secondary cover covering the electrical relays which he believed had caused the failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 101,000.

07/28/2021
Components: POWER TRAIN
Incident Date: 07/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4BM******
Summary

The issue is with the transmission and has been ongoing since we purchased the car in 2013. The transmission stops working without warning. We have had multiple repairs performed only to have issues reappear. Ford has been found guilty of knowing the issues existed before they started selling the cars and sold them anyway. https://www.caranddriver.com/news/a30689585/ford-settlement-transmission-lawsuit/ I think the Ford Focus and Fiesta with the problematic transmissions need to be pulled from the road. A car just stopping is a danger to the driver and to others. Safety Concern This past Saturday night the car stopped in a dangerous and busy 4 lane, 6 lanes when you include turn lanes, intersection while my daughter was driving the car and that is last straw for me. The intersection her car stopped moving forward has had at least 3-4 deaths because the intersection is so dangerous. What happened was she pulled out to go left after the traffic light turned green and less than halfway through the car engine kept going but the transmission had no power - simply wasn't functioning. She was able to coast the rest of the way across this 4-6 lane intersection, with an island in the middle, and fortunately made it to the shoulder of the road safely. She shut off the car, waited a few minutes, restarted the car, and she was able to limp about 1/4 up the road to a parking lot. At that point she waited about 15 minutes and restarted the car. The car now would not back up at all in reverse. I met with her and while the car would sort of move forward, it would not move in reverse at all. Please contact me with questions. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

06/14/2021
Components: UNKNOWN OR OTHER
Incident Date: 04/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 3Fadp4bj9bm******
Summary

When entering the drivers side of my car I went to close the door and the door was not latching. This is the second time that this has happened and when I called Ford Chino Hills. They proceeded to tell me they were not fixing any recalls for at least 3 weeks and that was just to get looked at, and then they said that it could take another 2 weeks to get the part. They did not offer a rental or anything and it put me out of a car because how am I supposed to drive a car when the door doesn’t close. Like I said the first time this happened I had to leave my car with them over night and once again was left with no car.

04/23/2021
Components: POWER TRAIN
Incident Date: 10/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ4BM******
Summary

2011 FORD FIESTA. CONSUMER WRITES REGARDING TRANSMISSION RECALL. *LD THE CONSUMER STATED THE VEHICLE STALLED AND OVER-HEATED WHILE BEING DRIVEN. THE CONSUMER STATED THE TRANSMISSION/CLUTCH STICKS AT TIMES. *JS

03/30/2021
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ8BM******
Summary

THE ENGINE LIGHT HAS BEEN ON AND THEN GOES OFF. THE VEHICLE SLOWS DOWN IN TRAFFIC ON THE STREET OR HIGHWAY AND JERKS WHEN TAKING OFF. IT DRAGS UPON TAKE OFF AND YOU CAN HEAR A RATTLING SOUND UNDER CARRIAGE

03/25/2021
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 03/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1BM******
Summary

MY VEHICLE BEGAN TO FEEL LIKE DRIVING A BOAT. IT WAS SHUDDERING AND DRIVING ROUGHLY. MY VEHICLE WAS REPAIRED BY A RECALL THAT I BELIEVE REPROGRAMMED THE TCM, 14M02TSB 16-0129 WAS DONE YESTERDAY. ALTHOUGH I CAN FEEL SOME IMPROVEMENT IN THE 35 MI DRIVE HOME, IT STILL SHUDDERS AND FEELS THE SAME. THIS DID NOT FIX THE PROBLEM. MY BOYFRIEND RESEARCHED THROUGH VARIOUS SERVICE BULLETINS AND FOUND 14M01. HE THEN JACKED UP THE CAR, REMOVED THE TIRE TO GET A BETTER LOOK AND SAW THE LEAK. IT DOES NOT LEAK ENOUGH TO LEAVE NOTICEABLE MARKS ON DRIVEWAY BUT IS LEAKING. WHEN I CALLED, I WAS TOLD THAT MY VEHICLE WAS NO LONGER COVERED AS I AM JUST OUTSIDE OF THIS WARRANTY SINCE I HAVE SLIGHTLY OVER 127797 MILES AND THIS ENDED AT 100,000 OR 10 YEARS. MY CAR IS A 2011. IF I HAD BEEN AWARE OF THIS PROBLEM, IT WOULD HAVE BEEN FIXED DURING THAT TIME. SINCE THERE WAS NO CODE OR WARNING AND NO VISIBLE EVIDENCE OF THE LEAKAGE, I WAS UNAWARE. THE DEALER WHO REPROGRAMMED THE TCM WAS UNAWARE, THERE ARE NO CODES RELATING TO THIS ISSUE ON THE CAR. THEY ONLY CODE I NOW HAVE IS AN OXYGEN SENSOR OR SOMETHING CODE THAT SHOWED UP AFTER THEY REPROGRAMMED THE TCM. I BELIEVE FORD SHOULD EXTEND THIS WARRANTY FOR THESE EFFECTED CARS, THERE ARE MANY WITH THIS PROBLEM, WE HAVE RESEARCHED THROUGH THE COMPLAINTS. I WANT FORD TO COVER THE COSTS OF PARTS, LABOR AND ANY COSTS RELATED TO THE REPAIR OF THIS PROBLEM THAT THEY WERE FULLY AWARE OF. I KNOW THEY SAY THE 2 BULLETINS ARE NOT RELATED BUT I FEEL THAT THEY ARE.

03/20/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 03/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8BM******
Summary

TOOK CAR TO MECHANIC TO HAVE O2 SENSORS REPLACED AT TIME OF OIL CHANGE. AUTO SHOP COMPLETED OIL CHANGE AND CHANGED O2 SENSORS, RESET CHECK ENGINE LIGHT, BUT THEN CAR WOULDN'T START. MECHANIC REASSESSED, FOUND BLOWN FUSES IN FUSE BOX, NOTING DIRT IN FUSE BOX AND CORROSION. CAR WAS TOWED TO FORD DEALERSHIP FOR FURTHER DIAGNOSTICS AS AUTO SHOP STATED THEY COULDN'T DO ANYTHING FOR FORD ECU. FORD RAN DETAILED DIAGNOSTICS TO AGAIN FIND THAT DIRT AND CORROSION IN FUSE BOX LED TO MALFUNCTIONING AND CAR NOT STARTING.

02/10/2021
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 02/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5BM******
Summary

MY HEADLIGHTS KEEP GOING OUT AND I KEEP CHANGES THE FUSES. IT LASTS FOR ABOUT A MONTH, THEN HAPPENS AGAIN. IT'S THE FUSE BOX. IF CANADA CAN HAVE A RECALL ON THIS, BECAUSE YOU NEED HEADLIGHTS TO DRIVE, IT'S A SAFETY ISSUE. WHY CAN'T THE UNITED STATES RECALL THESE CARS AND FIX THEM. WHAT'S THE DIFFERENCE. CANADA CARES MORE ABOUT THERE PEOPLE'S SAFETY THEN THE UNITED STATES. IS THAT RIGHT. I WAS DRIVING THE CAR. IT HAPPENED YESTERDAY FEBRUARY 9, 2021.

02/02/2021
Components: POWER TRAIN
Incident Date: 09/01/2020
Crash: No
Fire: No
Summary

2011 FORD FIESTA. CONSUMER WRITES IN REGARDS TO BROKEN CLUTCH HOUSING. *LD THE CONSUMER STATED THE DEALER ADVISED THE CONSUMER THE CLUTCH HOUSING WAS ON RECALL. THE RECALL HAD EXPIRED BEFORE THE FAILURE OCCURRED. THE CONSUMER WAS NOT MADE AWARE OF THE RECALL PRIOR TO IT EXPIRING. *JS

12/30/2020
Components: POWER TRAIN
Incident Date: 12/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2BM******
Summary

MY CAR BROKE DOWN ON THE INTERSTATE. IT STARTED LOOSING POWER. SO, I STOPPED AT A STORE. THE CAR TOLD ME THE TRANSMISSION WAS TOO HOT TO TRY AGAIN IN 5 MINUTES. SO, I LOOKED UP MY VIN NUMBER, AND THEIR WAS A FIELD SERVICE ACTION. I WENT TO THE FORD DEALERSHIP, AND THEY TOLD ME THAT IT HAD EXPIRED. SO, IT WOULD BE $250 JUST TO HOOK IT UP TO FIND OUT WHAT WAS WRONG WITH IT. I JUST PURCHASED THE CAR FOR $3000, AND DO NOT HAVE THE MONEY TO REPAIR. I DONT UNDERSTAND THAT IF THERE WAS A PROBLEM WITH THESE CARS, WHY FORD WONT REPAIR THEM IF IT IS THEIR MISTAKE.

12/17/2020
Components: EXTERIOR LIGHTING
Incident Date: 11/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ5BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING IN THE EARLY MORNING, THE HEADLIGHTS BECAME INOPERABLE. THE CONTACT COULD NOT SEE THE ROAD IN FRONT OF HER AND SHE STOPPED THE VEHICLE AND TURNED ON HER HI-BEAMS. THE CONTACT RESEARCHED THE ISSUE AND IT WAS FOR THE BATTERY JUNCTION BOX. INSIDE THE JUNCTION BOX THERE WAS WATER, SAND AND SILT WHICH CAUSED AN ELECTRICAL SHORT. HEALEY FORD LINCOLN (2528 ROUTE 17M, GOSHEN, NY 10924, (845) 291-1998) WAS CALLED AND AN APPOINTMENT WAS SCHEDULED. THE CONTACT STATED THAT THE DEALER HAD PREVIOUSLY REPAIRED THE VEHICLE FOR THE SAME FAILURE UNDER A CUSTOMER SATISFACTION PROGRAM HOWEVER, DECLINED TO OFFER THE FREE REPAIR A SECOND TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 86,000.

12/16/2020
Components: ELECTRICAL SYSTEM
Incident Date: 12/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2BM******
Summary

TROUBLE WITH DASH LIGHTS, SEAT HEATERS, TRACTION CONTROL CHECK ENGINE LIGHT AND BATTERY LIGHT ALL ON. FUSE BOX COMPLETELY CORRODED EXACTLY AS DESCRIBED IN CANADIAN RECALL OF FUSE BOXES ON 2011 FIESTAS, I AM IN U.S. $1200 INTO ATTEMPTING TO SOLVE PROBLEM, STILL WILL NEED TO REPLACE FUSE BOX COSTING HUNDREDS MORE.

12/01/2020
Components: UNKNOWN OR OTHER
Incident Date: 09/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXBM******
Summary

THE TRANSMISSION HAD A RECALL THEY "FIXED" IT BUT IT'S STILL HAVING A LOT OF THE SAME PROBLEMS AND JUMPS OUT IN TRAFFIC AND AFFECTED THE MOTOR MOUNTS. ALSO THERE'S A RECALL ON THE DOOR HANDLES WHICH WAS NEVER FIXED.

11/15/2020
Components: POWER TRAIN
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3BM******
Summary

I HAD IT TOWED TO THE FORD DEALERSHIP IN SOUTHGATE,THEY SAID THAT FORD MOTOR TOLD THEM TO RESET THE SOFTWARE IN THE CAR,THEY DID AND GOT IT RUNNING AGAIN.THEY ALSO TOLD ME THAT THERE WAS A CLUTCH PROBLEM AND THAT WAS CAUSING THE ENGINE LIGHT TO BE ON. WHAT THEY DIDN'T TELL ME WAS THAT NHTSA AND FORD MOTOR HAD A RECALL TO FIX THE TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL WHICH HAS A WARRANTY EXTENSION FOR FREE,THEY TOLD ME IT WOULD COST ME OVER $2000 DOLLARS TO HAVE FIX. THE FIELD SERVICE ACTION NUMBER IS 14M01 AND THE FSA TITTLE IS TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE. I BOUGHT THIS CAR IN JANUARY 2018. I DON'T UNDERSTAND NHTSA AND FORD MOTOR CO. HAVE HAD OVER 600 COMPLAINTS ABOUT THE TRANSMISSION SHUDDER/CLUTCH/SEAL. TELL ME DOES SOMEONE HAVE TO BE SERIOULY HURT OR KILLED FOR THE PROBLEM IN THE 2011 FORD FIESTA TO BE ADDRESSED AND FIXED FOR FREE BY FORD MOTOR COMPANY?

10/25/2020
Components: POWER TRAIN,ENGINE
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3BM******
Summary

ABOUT THE MIDDLE OF LAST YEAR I NOTICED THE PROBLEM WHILE DRIVING,SO I STOPPED DRIVING IT. ABOUT TWO MONTHS AGO I TRIED TO START MY CAR AND THE VEHICLE SHUT DOWN COMPLETELY FOR THE SECOND TIME AND I HAD IT TOWED TO THE FORD DEALERSHIP IN SOUTHGATE,THEY SAID THAT FORD MOTOR TOLD THEM TO RESET THE SOFTWARE IN THE CAR,THEY DID AND GOT IT RUNNING AGAIN.THEY ALSO TOLD ME THAT THERE WAS A CLUTCH PROBLEM AND THAT WAS CAUSING THE ENGINE LIGHT TO BE ON. WHAT THEY DIDN'T TELL ME WAS THAT NHTSA AND FORD MOTOR HAD A RECALL TO FIX THE TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL WHICH HAS A WARRANTY EXTENSION FOR FREE,THEY TOLD ME IT WOULD COST ME OVER $2000 DOLLARS TO HAVE FIX. THE FIELD SERVICE ACTION NUMBER IS 14M01 AND THE FSA TITTLE IS TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE. I BOUGHT THIS CAR IN JANUARY 2018 FROM DICK GENTHE CHEVROLET AND HAVE NOT BEEN ABLE TO DRIVE IT SAFELY SINCE THE MIDDLE OF 2019. UNTIL NOW,I TRIED TO GET THEM TO TAKE THE CAR BACK,AND THEY WOULD NOT. I WOULD LIKE FOR FORD MOTOR COMPANY AND THEIR DEALERSHIP TO FIX MY CAR FOR FREE OR GIVE ME A 2018 IN IT'S PLACE WITH A MINIMUM PAYMENT OF 158.12 WHICH IS WHAT I'M STILL PAYING FOR THE 2011 FORD FIESTA. THANK YOU FOR YOUR TIME IN ADDRESSING THIS SAFETY ISSUE. I WOULD LIKE TO FEEL SAFE IN MY CAR WHEN I'M DRIVING.

10/16/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5BM******
Summary

I HAVE HAD THE TCM ON THIS VEHICLE REPLACED TWICE AFTER TRANSMISSION MALFUNCTION LIGHT SUDDENLY CAME ON. IT CAME ON A THIRD TIME AND THE ISSUE STILL CAUSES TRANSMISSION MALFUNCTION INDICATOR TO ILLUMINATE, HOWEVER THIS TIME IT IS MY DUAL CLUTCH. SAME SYMPTOMS IN THE VEHICLE EVERY TIME. WITH NO WARNING, THE VEHICLE WILL SUDDENLY LOSE POWER, FAIL TO CHANGE GEARS, SHUTTER FORWARD AFTER STOPPING, COME TO A COMPLETE STOP IN THE MIDDLE OF DRIVING. TWO DAYS AGO DRIVING UPHILL, MY VEHICLE, WITH NO WARNING AT ALL, STARTED GOING IN REVERSE, DOWN THE HILL. I AM IN THE MIDDLE OF A CLASS ACTION SUIT WITH FORD THAT IS TAKING FOREVER TO SETTLE. I HAVE TRIED TO GET FORD TO REPLACE MY CLUTCH, BUT THEY CLAIM IT IS NOT PART OF THE EXTENDED WARRANTY LIKE THE TCM IS NOW, EVEN THOUGH IT CAUSES THE SAME ISSUES WITH THE VEHICLE. I CAN PAY TO HAVE IT FIXED MYSELF, BUT IT CAN GO OUT AT ANY GIVEN TIME AGAIN, WITH NO WARNING. FORD DOES NOT BELIEVE THESE ISSUES ARE SAFETY ISSUES. THEY ARE. THESE CARS DO THESE THINGS SUDDENLY. AS I AM REACHING OUT TO FORD ABOUT THIS, THEY DO HOWEVER INFORM ME THAT THERE IS A RECALL ON MY DOOR LATCHES. THEY CONSIDER THIS A SAFETY ISSUE, BUT NOT THE TRANSMISSION? UNBELIEVABLE.

10/14/2020
Components: UNKNOWN OR OTHER
Incident Date: 10/03/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 3FADP4AJ4BM******
Summary

I NOTOICE BLACK SMOKE COMING OUT FROM MUFFLER AND ENGINE. THE AC QUITE BLOWING COLD AIR, AND CHECK ENGINE LIGHT STARTED FLASHING. FIRE IN THE ENGINE COMPART AND WHERE THE AC LINES IN BACK FIRE WALL ON THE BACK. IS WHERE FLAMES WHERE NOTICE

10/11/2020
Components: AIR BAGS,SEAT BELTS,STRUCTURE
Incident Date: 08/05/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4BJXBM******
Summary

ON AUGUST 5 I FELL ASLEEP AND RAN INTO THE BACK OF A TRUCK STOPPED AT A LIGHT. MY KNEE AIR BAG DEPLOYED BUT THE STEERING WHEEL BAG DID NOT AND THE SHOULDER BELT DID NOT DEPLOY CAUSING ME TO HIT THE STEERING WHEEL VERY HARD BRUISING MY STERNUM AND CAUSING SURROUNDING MUSCLE INFLAMMATION THAT IS STILL SORE TODAY.

09/14/2020
Components: STEERING,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 09/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7BM******
Summary

I WAS HEADING OUT IN REVERSE THE CAR FELT SLOW WHEN I PRESSED THE GAS IT TOOK A WHILE TO ACCELERATE. WHEN I CAME TO A STOP THE WHEEL FELT STIFF AND SHAKY. I PRESSED THE GAS PEDAL TO TURN, BUT IT WOULDN'T GO. IT FELT LIKE THE GAS WAS SUFFOCATING IT WASN'T MOVING AND THE WHEEL FELT STIFF AND HARD TO TURN IT TOOK A AWHILE TO MOVE. I GOT SCARED AND DROVE BACK HOME. I TOOK IT TO FORD LEFT IT THERE TO GET CHECKED. I ASKED ABOUT THE TRANSMISSION BECAUSE THE LIGHT HAD TURNED ON. I WAS TOLD THEY RESET THE MODULE AND THAT THEY SENT ME AN ESTIMATE TO MY EMAIL IF I WANTED TO DO THE REPAIRS THAT THEY RECOMMENDED. I ASKED IF IT WAS OK TO DRIVE THE CAR THEY SAID YES, THAT I WOULD FEEL IT SHUDDER, BUT THAT IT WAS OK TO GO. I HAVE BEEN DRIVING IT TO WORK, BUT IT STILL TAKES A WHILE WHEN I PRESS THE GAS.

09/07/2020
Components: POWER TRAIN
Incident Date: 08/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXBM******
Summary

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

09/07/2020
Components: POWER TRAIN
Incident Date: 04/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXBM******
Summary

ON, 04/08/14, MY CAR WAS LOSING ACCELERATION AS I WAS DRIVING 45 MPH ON A MAJOR ROAD. THE ACCELERATION SLOWED AND EVENTUALLY COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD. THE GEAR DISPLAY WAS FLASHING FROM P TO D, OVER AND OVER. I TOWED MY CAR TO CAL WORTHINGTON FORD OF ANCHORAGE. THEY CALLED ME ON 04/11/14- VERIFIED CEL. SELF TEST =P06B8, P0884, RAN OASIS=FOUND TSB 13-11-2. AND THEY REPROGRAMMED PCM, TCM AND PERFORMED TRANSMISSION CLUTCH ADAPTIVE LEARN, CLEAR CODES AND RETEST=PASS. I PICKED UP MY CAR AND 3 DAYS LATER 04/14/14, MY CAR EXPERIENCED THE SAME SYMPTOMS ON ON 04/08/14. MY CAR COULD NOT ACCELERATE AND STALLED IN TRAFFIC ON A MAJOR HIGHWAY. THE GEAR DISPAY WAS FLASHING AGAIN P TO D, OVER AND OVER. I TOWED MY CR BACK TO CAL WORTHINGTON FORD. AFTER HAVING MY CAR OVER A MONTH, ON 05/09/14 IT WAS READY. THEY REPLACED THE CLUTCH SUPPOSEDLY BUT I DID NOT RECEIVE ANY PAPERWORK SAYING SO. ON 05/13/14, THE ACCELERATION SHLOWED AND THE GEAR DISPLAY SWITCHING FROM D, P, R, L OVER AND OVER. I TOWED IT BACK TO CAL WORTHINGTON AND THEY HAD MY CAR UNTIL 05/21/14. SELF TEST=P06B8, TESTED CHARGING SYSTEM AND BATT= BATT PASS END CHARGES AT 14.3V CONSTANT, NO UPDATES AVAIL. CLEARED CODE AND RETEST =P06B8 COMES BACK. REPLACE PCM, PROGRAMMED PCM, KEYS AND PREFORMED TRANS CLUTCH ADAPTIVE STRATEGY. CLEAR CODE AND RETEST=PASS. TERT DRIVE = RUN AND DRIVES FINE, NO LIGHT. NEXT DAY, MY ENGINE STOPPED ON MY STREET, GEAR DISPLAY FLASHING D,P,R,L OVER AND OVER. TOWED BACK TO CAL WORTHINGTON AND THEY HAD MY CAR UNTIL 06/05/14. I DO NOT HAVE THE PAPERWORK FOR THAT REPAIR.

09/07/2020
Components: POWER TRAIN
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXBM******
Summary

ON 04/01/2016, MY CAR WAS SHUDDERING WHEN I WAS DRVING AS 10 MPH, RPM NOT WORKING CORRECTLY AND GEARS SHIFTING INCORRECTLY. I BROUGHT MY CAR INTO CAL WORTHINGTON FORD ALASKA. THEIR DIAGNOSIS- SEE15B22, REPROGRAMMED PCM AND TCM. PERFORMED SHIFT DRUM AND CLUTCH RELEARN, CLEARED CODES- OK.

09/07/2020
Components: POWER TRAIN
Incident Date: 10/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXBM******
Summary

ON 10/10/16, MY CAR WAS SHUDDERING ONCE IT HIT 10 MPH AND WHEN SHIFTING FROM D TO P. I BROUGHT IT INTO CAL WORTHINGTON ALASKA AND THEY TESTED TRANS OPERATION AND FOUND TRANS CLUTCH SHUDDER, CHECKED OASIS FOR 15B22 , TSB 16-0109, PP TEST N, CHECKED FOR DTC'S IN THE TCM NONE FOUND, REFLASHED PCM/TCM, PERFORMED ADAPTIVE CLUTCH LEARN, TEST DROVE VEHICLE RECORDED SHUDDER EVENT AND UPLOADED DATA TO FORD, AQUIRED THE RVC CODE RPFHFPC8NRY5F ORDERED CLUTCH. TSB 16-0109 PERFORMED, 160198B 0.6 RAISED VEHICLE AND REMOVED TRANS ASSEMBLY, INSPECTED FOR TRANS LEAKS NONE FOUND. REPLACED CLUTCH, THROW/OUT BEARING, AND THE SMALL SNAP/RING. PERFORMED CLUTCH ADAPTIVE LEARN AGAIN, TEST DROVE FINDING OPERATION NORMAL.

08/24/2020
Components: POWER TRAIN
Incident Date: 07/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5BM******
Summary

IT IS AN AUTOMATIC TRANSMITION, BUT THE CLUTCH DOESNT WORK GOOD, THE CODE THA GENERATE IN THE COMPUTER IS P090D 'CLUTCH B ACTUATOR CONTROL CIRCUIT HIGH' AND IT HAPPEN VERY OFTEN WHEN DRIVING OR WHEN I JUST START THE CAR AND THE 'CKECK ENGINE' LIGTH GET'S ON

08/11/2020
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED THE DEALER, MOSES AUTO GROUP (1433 MACCORKLE AVE, ST ALBANS, WV 25177, (304) 722-4900) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO LATCH AND WAS UNABLE TO CLOSE SECURELY. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/11/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 05/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ7BM******
Summary

CAR WON'T START DUE TO ELECTRICAL ISSUES IN BATTERY JUNCTION BOX. TRANSMISSION SLIPS AND STOPS ENGAGING WHEN DRIVING DUE TO ELECTRICAL ISSUES IN THE BATTERY JUNCTION BOX. CAR STALLS WHEN DRIVING DUE TO ELECTRICAL ISSUES IN THE BATTERY JUNCTION BOX. ISSUES HAPPEN WHILE DRIVING IN CITY TRAFFIC, ALMOST WAS HIT FROM BEHIND AT A LIGHT WHEN THE CAR STALLED. I BELIEVE THIS SHOULD FALL UNDER CUSTOMER PROGRAM 17B16, STATING: REASON FOR THIS PROGRAM IN THE AFFECTED VEHICLES, AN OPENING BETWEEN THE BJB AND ITS COVER COULD ALLOW WATER AND DEBRIS CONTAINING ROAD DE-ICING SALTS TO ENTER INTO THE BJB. THIS COULD RESULT IN CORROSION INSIDE THE BJB FOR VEHICLES OPERATED EXTENSIVELY IN US CORROSION STATES. CORROSION IN THE BJB MAY CAUSE A VARIETY OF SYMPTOMS INCLUDING LOSS OF FUNCTION OF EXTERIOR LIGHTS, VEHICLE STALL, VEHICLE NO START, OR LOSS OF FUNCTION OF INTERIOR LIGHTS. I CALLED AND WAS GIVEN CASE NUMBER CAS-27331475 AND THEY TOLD ME MY VIN WAS NOT AFFECTED, BUT OBVIOUSLY IT IS. PLEASE HELP MAKE THIS RIGHT.

08/07/2020
Components: POWER TRAIN
Incident Date: 02/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ1BM******
Summary

MY CAR TRANSMISSION DOESN'T WORK PROPERLY, THE INFO SCREEN DISPLAYS TRANSMISSION TROUBLES ,I TRIED TO ACCELERATE THE CAR ON DRIVE AND GOES TO 10 MPH AND DOESN'T CHANGE GEARS. THIS HAPPENS WHEN I FIRST TURN THE CAR ON, GOING ON A CITY STREET, AFTER THE CAR IS TURN ON FOR MORE THAN 10 OR 15 MINUTES THEN IT WORKS BETTER BUT THE MESSAGE ON THE INFO SCREEN STILL SHOWS TRANSMISSION FAILURE, OR TROUBLE SHUTS.

08/04/2020
Components: POWER TRAIN
Incident Date: 12/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE SHUDDERED AND FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BORGMAN FORD MAZDA (3150 28TH ST SW, GRANDVILLE, MI 49418) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,660.

07/29/2020
Components: UNKNOWN OR OTHER
Incident Date: 07/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3BM******
Summary

I CHECKED RECALL STATUS ON FORD OFFICIAL WEBSITE AND THERE'S NOTHING ON FORD FIESTA 2011. IT'S ONLY ON YOUR DATABASE WHICH FAILURES ME TO LIST MY CARS ONLINE. PLEASE DOUBLE CHECK THE SAFETY RECALL. NUMBER DOOR LATCH REPEAT REPAIR (NHTSA #20V331) AN IMAGE (SCREENSHOT) FROM THE DEALERSHIP IS ATTACHED. PLEASE FIX IT AS SOON AS POSSIBLE BECAUSE IT'S UNFAIR FOR BUYERS TO WAIT. THANK YOU IN ADVANCE.

07/23/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 07/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXBM******
Summary

ON JULY 8TH 2020 MYSELF AND MY NEPHEW WAS IN MY CAR AFTER GROCERY SHOPPING DOING ABOUT 70 MILES PER HOUR ON THE FREEWAY A DOOR POPPED OPEN ALL FOUR DOORS THIS WAS THE SECOND TIME THAT I HAD THIS RECALL FIX MY NEPHEW ALMOST FELL OUT THE CAR FORD IS VERY AWARE THEY SENT AROUND AN INTERNAL EMAIL AT THE BEGINNING OF THIS YEAR ABOUT JANUARY ABOUT THE DOORS POPPING OPEN EVEN AFTER BEING FIXED AND THEY DID NOT ALERT THE PUBLIC MY TRANSMISSION IS CAUSING PROBLEMS AGAIN MY TRANSMISSION AND MY CLUTCH AND OTHER PARTS OF THE TRANSMISSION HAVE BEEN FIXED MORE THAN 32 TIMES THE CAR IS LITERALLY A DEATHMOBILE FORD SO THIS CAR KNOWING THAT ALL OF THESE PROBLEMS COULD HAPPEN I ALMOST DIED IN THIS CAR I AM AFRAID TO PICK THE CAR UP FROM FIVE STAR FORD NORTH RICHLAND HILLS PLEASE HELP ME FORD SHOULD HAVE TO RETURN MY $15,226 I PAID FOR THIS CAR BRAND NEW MY CAR HAS LESS THAN 60,000 MILES ON IT MY CAR STILL LOOKS BRAND-NEW MY CAR RARELY GETS DRIVEN THIS CAR IS SCARY I'M AFRAID TO DRIVE IT THE DOORS CONTINUE TO POP OPEN WHILE YOU'RE DRIVING PLEASE HELP ME I CAN BE REACHED AT [XXX] MY IS [XXX] PLEASE HELP ME MY CAR IS AT NORTH RICHLAND HILLS FIVE STAR FORD RIGHT NOW AND FORD IS REFUSING TO PAY FOR THE CLUTCH TO BE FIXED AGAIN THEY KNEW THAT THIS CLASS WAS BAD THING WITH THE TRANSMISSION WAS BAD THEY KNEW THAT THE COMPUTER SYSTEM AFTER 30,000 MILES WOULD FORCE THE DOORS TO KEEP POPPING OPEN THEY KNEW THIS FORD SHOULD BE PUNISHED FOR DOING THIS THINK ABOUT HOW MANY PEOPLE ARE ON THE HIGHWAY IN THIS CAR ME AND MY NEPHEW COULD HAVE DIED I AM TRAUMATIZED REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

07/07/2020
Components: POWER TRAIN,ENGINE
Incident Date: 06/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ9BM******
Summary

THE VEHICLE WAS IN MOTION ON A HIGHWAY AND THE ENGINE LIGHT APPEAR, AND AT THE SAME TIME THE THE TRANSMISSION CONTROL MODULE FAILED. I TOOK THE CAR TO THE FORD DEALERSHIP IN BRONX AND THEY TOLD I HAVE A CLUTCH PROBLEM, PLUS TRANSMISSION CONTROL MODULE PROBLEM. THEY TOLD ME THEY DONT COVER THE RECALL, ACCORDING THE WARRANTY DEPARTMENT BECAUSE THE DAMAGE IS INTERNAL. BUT THE RECALL FOR FORD FIESTA 2011 EXISTING BECAUSE OF TRANSPORTATION FAIL. CAN YOU TELL ME FOR SURE WHY THEY DON'T APPROVE AND IF IS A COMPANY MISTAKE THEY SHOULD BUY YOUR CAR OR TO REPLACE IT?

06/08/2020
Components: POWER TRAIN
Incident Date: 06/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXBM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO COURTESY FORD LINCOLN (3533 N VERMILION ST, DANVILLE, IL 61832) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY AND NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 100,000.

06/02/2020
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9BM******
Summary

THE PAST TWO DAYS MY CAR HAS BEEN ACTING UP SERIOUSLY, THE CAR DOESN'T WANT TO GO IN REVERSE AT ALL, THE FAN WON'T WORK.THE WINDSHIELD WIPERS COME ON EVERY TIME YOU TURN ON THE CAR. WHEN YOU MESS WITH THE FUSE BOX THE CAR STARTS WORKING FINE. THE FAN SMOKES LIKE NO OTHER SO YOU HAVE TO TAKE THE RELAY OUT. THE CAR ALSO DELAYS WHEN GEARS ARE CHANGING. *TR

05/24/2020
Components: STRUCTURE
Incident Date: 05/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4BM******
Summary

THE DOOR HANDLES ARE VERY FLIMZY AN WEAK WHEN PULLED TO OPEN DOORS N SO FAR BOTH PASSENGER SIDES HAVE BROKE OFF. I'LL HAVE TO GET A PICTURE AN SEND IT AFTER. THIS HAPPENED TO PREVIOUS OWNER AN I HAD TO RIG HANDLES SO I DON'T LOSE THEM GOING DOWN ROAD. *TR

05/23/2020
Components: ELECTRICAL SYSTEM
Incident Date: 05/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5BM******
Summary

FAILURE TO COMMUNICATE WITH TCM / SUSPECTED TO BE RELATED TO RECALL ON FUSE BOX. ELECTRICAL COMMUNICATION BETWEEN FUSE BOX AND TCM ISN'T WORKING. *TR

05/07/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ2BM******
Summary

RECENTLY MY DASH LIGHTS WENT OUT AS WELL AS MY TAIL LIGHTS. UPON CHECKING THE FUSE BOX LOCATED UNDER THE HOOD, I FOUND IT FILLED WITH SAND AND OTHER FOREIGN MATERIALS. FURTHERMORE, ALL OF THE FUSES WERE CORRODED AND WHEN I TRIED TO REMOVE THEM, THEY BROKE, THUS I WAS UNABLE TO REPLACE THEM. IT IS APPARENT THAT THIS IS A DESIGN FLAW WITH THIS EQUIPMENT AS THE BOX DOES NOT PROPERLY SEAL EVEN THOUGH IT IS EXPOSED TO THE ELEMENTS UNDERNEATH THE HOOD. AFTER RESEARCHING FURTHER, I DISCOVERED THIS IS A VERY COMMON PROBLEM AMONG 2011 FORD FIESTA OWNERS AND THAT THE REPAIR FOR THIS IS VERY COSTLY. BECAUSE THIS IS A KNOWN PROBLEM, IT WOULD SEEM THAT FORD SHOULD BE RESPONSIBLE FOR CORRECTING THIS DESIGN FLAW AS THIS IS A SAFETY ISSUE THAT MAKES THE VEHICLE UNUSABLE AFTER DARK. FURTHERMORE, I AM CONVINCED THAT OTHER FUSES WILL SOON FAIL AND THEN THE VEHICLE MAY NOT BE USEFUL UNDER ANY CIRCUMSTANCES. IN ADDITION, I HAD BEEN EXPERIENCING INTERMITTENT ENGINE STOPPAGES WHILE AT A STOP LIGHT OR WHEN IDLING IN TRAFFIC. THERE WAS NO REASON FOR THIS TO OCCUR AND I SUSPECT THIS IS ALSO RELATED TO THE ELECTRICAL FUSE BOX ISSUE. WOULD YOU PLEASE LOOK INTO THIS ISSUE AND HELP PROTECT CONSUMERS FROM A DESIGN FLAW THAT IS BEYOND OUR CONTROL. I'VE ATTACHED A PHOTO OF WHAT THE FUSE BOX LOOKED LIKE THE FIRST TIME I EVER OPENED IT. *TR

05/03/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4BM******
Summary

WORK ORDER WITH DETAILS IS INCLUDED.

03/30/2020
Components: STRUCTURE
Incident Date: 03/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ1BM******
Summary

THE PASSENGER SIDE DOOR WILL NOT STAY SHUT. THERE IS A DOOR LATCH RECALL ON MANY 2011 FIESTA'S BUT THIS CAR IS NOT LISTED AS AN AFFECTED VIN. THE TWO REAR DOORS WERE REPAIRED AROUND THE END OF 2018 FOR THE SAME ISSUE. THIS IS A HUGE SAFETY ISSUE AND FORD JUST SAYS THAT IT IS NOT AFFECTED BY THE RECALL. THIS IS EXACTLY WHAT THE RECALL IS FOR.

03/28/2020
Components: STRUCTURE
Incident Date: 03/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8BM******
Summary

REAR PASSENGER DOOR WILL NOT STAY CLOSED. THIS IS THE SAME ISSUE NOTED IN NHTSA CAMPAIGN NUMBER: 15V246000. VEHICLE WAS REPAIRED IN 2015 AND AS NOTED, DOOR IS AGAIN BROKEN - WILL NOT STAY CLOSED.

03/02/2020
Components: AIR BAGS,STRUCTURE
Incident Date: 05/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ2BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED ALL FOUR DOOR HANDLES DETACHED FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE AIR BAGS WARNING LIGHT ILLUMINATED ON AND OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO PARIS FORD LINCOLN, INC. LOCATED AT (2020 NE LOOP 286, PARIS, TX 75460) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,259.

02/19/2020
Components: POWER TRAIN
Incident Date: 08/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXBM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE TRANSMISSION SHIFTED INTO NEUTRAL INDEPENDENTLY. IN ADDITION, WHILE DRIVING 35 MPH, THE VEHICLE SHUDDERED WHILE THE RPM REVVED UP WITHOUT A RESPONSE FROM THE VEHICLE. THE CONTACT MENTIONED THAT WHILE AT A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO KOWALSKI FORD 33450 LAKE RD, AVON LAKE, OH 44012 WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, THE DRY CLUTCH, THE SHIFT LEVER, TRANSMISSION CONTROL MODULE, AND POWER TRAIN CONTROL MODULE NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO KOWALSKI FORD 33450 LAKE RD, AVON LAKE, OH 44012. THE VEHICLE WAS NOT DIAGNOSED A SECOND TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,788.

02/15/2020
Components: UNKNOWN OR OTHER
Incident Date: 01/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ4BM******
Summary

BECOMING ILL PHYSICALLY WHILE DRIVING FROM 'SOMETHING EITHER INSIDE THE PASSENGER SECTION OF THE CAR, OR COMING FROM THE EXHAUST SYSTEM? HAD THE EXHAUST SYSTEM CHECKED 2X, WAS TOLD BY BOTH MUFFLER SHOP AND DEALER TECH THAT NOTHING WAS SEEN WRONG DURING THEIR CHECKS. HAD CO BLOOD TESTING DONE AT THE ED, NONE DETECTED. DON'T KNOW WHAT ELSE IS WRONG-CAR PASSED OBD EMISSIONS, VIA OBD PORT, HOWEVER- THE PROBLEM SEEMS TO HAVE STARTED THE SAME DAY OF THIS TESTING. NO TAILPIPE OR UNDER THE HOOD PARTS TOUCHED. SO FAR, DEBATING DISPOSAL OF THIS CAR, IF AFTER ANOTHER CHECK BY MECHANIC YIELDS NO EXPLANATORY DIAGNOSIS.

02/14/2020
Components: POWER TRAIN
Incident Date: 02/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ0BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STOPPED, THE VEHICLE LUNGED FORWARD WITH THE BRAKE PEDAL DEPRESSED. THE CHECK ENGINE LIGHT ILLUMINATED WHILE THE FAILURE OCCURRED. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND CYCLE THE IGNITION OFF AND BACK ON. THE VEHICLE WAS RESTARTED AND SHUDDERED UNCONTROLLABLY. THE CONTACT DROVE THE VEHICLE TO LAKE SHORE FORD (244 MELTON RD, BURNS HARBOR, IN 46304) WHERE THE TRANSMISSION CONTROL MODULE WAS REPLACED. THE CLUTCH ASSEMBLY ALSO NEEDED TO BE REPLACED BUT WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 96,396.

02/10/2020
Components: ENGINE
Incident Date: 12/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXBM******
Summary

TL* THE CONTACT OWNS 2011 FORD FIESTA. WHILE DRIVING AT 50 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE SHIFTED INDEPENDENTLY INTO 1ST GEAR. AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO HERITAGE FORD, 2100 SISK RD, MODESTO, CA 95350 WHERE THE VEHICLE WAS DIAGNOSED WITH AN UNKNOWN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,271.

01/27/2020
Components: POWER TRAIN
Incident Date: 08/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0BM******
Summary

THIS VEHICLE IS GIVING ME A DELAY OF ABOUT 10 SECONDS OR MORE BEFORE TO START. TO START THIS VEHICLE, I HAVE TO PUT THE IGNITION ON ON POSITION, THEN WAIT UNTIL I HEAR A NOISE FROM THE ENGINE COMPARTMENT BEFORE I TURN THE IGNITION KEY OVER TO START THE VEHICLE. OTHERWISE, SHE WILL NOT START, NOR THE SPEED LEVER WILL MOVE FROM PARKING TO REVERSE. I CALLED THE DEALER MC MAHON FORD IN NORWALK CT AND EXPLAINED TO THEM THE SYMPTOMS FOR THE CAR, THEY TOLD ME THAT THESE FORD FIESTA AND FUSION ARE KNOWN TO HAVE TRANSMISSION ISSUES.

01/06/2020
Components: POWER TRAIN
Incident Date: 01/06/2020
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STARTED TO SHAKE, THE OIL WARNING INDICATOR ILLUMINATED, AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE FOR APPROXIMATELY FIVE MONTHS ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO HOFFMAN FORD (5200 JONESTOWN RD, HARRISBURG, PA 17112) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. THE VIN WAS NOT AVAILABLE.

12/30/2019
Components: UNKNOWN OR OTHER
Incident Date: 12/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ4BM******
Summary

I HIT/RAN OVER A POTHOLE EARLIER THIS MONTH AND EXPERIENCED SEVERAL OCCURANCES OF EXCESSIVE BRAKE TRAVEL OR SOFT BRAKES IMMEDIATELY AFTER WHEN ATTEMPTING TO STOP THE CAR, ON A CITY STREET. IN AUGUST 2019, I RAN OVER THE EDGE OF A MANHOLE COVER IN A CITY STREET, THAT WAS PAVED IN ALL AROUND , EXCEPT FOR THIS EDGE CORNER THAT WAS LOWER THAN THE REST OF THE PAVING. THAT INSTANCE BEGAN THE 'SOFT BRAKE' EXPERIENCES. I TOOK TO THE FORD DEALER SERVICE DEPT. THE SAME WEEK, WAS TOLD THAT THE ACTUAL BRAKES NEEDED REPLACEMENT. I OBSERVED THE SAME THING HAPPENING AGAIN, THE NEXT WK. BROUGHT THE CAR BACK TO THE SERVICE DEPT.. THIS TIME, IT WAS THOUGHT BY THE SERVICE ADVISOR, THAT THE TIRES NEEDED REPLACEMENT. 3 NEW TIRES WERE PURCHASED , I HAD PURCHASED A. WEEK BEFORE, SO I KEPT THAT ONE, HAVING THE MECHANIC PLACE THIS NEW ONE ON THE RIGHT REAR WHEEL. I THOUGHT THAT AFTER BRINGING MY CAR IN 2X FOR THE SAME PROBLEM THAT THE SOFT BRAKE CONDITION WAS RESOLVED. ALL WAS GOOD, FROM AUG 2019 UNTIL I RAN OVER THE POTHOLE EARLY DEC 2019, WITH THE REPEAT SOFT BRAKE INCIDENT. EXPENSES FOR THE BRAKE SERVICE WAS $400.00 (ALTHOUGH THE PADS NEEDED REPLACEMENT. I JUST HAD BRAKE SERVICE LESS THAN 2 YRS. BEFORE, ONLY HAVING DRIVEN 3000 OR A BIT OVER MILES DURING THIS TIME. THE TIRES, THOUGH REPLACED, WERE BENEFICIAL, BUT DID NOT STOP THE CONCERNING ISSUE. TODAY I AM AT THE DEALER SVCE DEPT AGAIN. I WAS HERE LAST MONDAY, 12-23-19, FOR DIAGNOSIS FOR THE 3RD TIME OF THE SOFT BRAKE SITUATION EARLY THIS MONTH, THEN I WAS TOLD THAT THE HYDRAULIC CONTROL UNIT NEEDED REPLACEMENT. SPECIFICALLY, THE SELENOID VALVE BLOCK HCU CONNECTED WITH ABS. TOTAL COST THIS VISIT $1345.00 I AM ATTACHING COPIES OF REPAIR INVOICES, PICTURES TAKEN ON MY CELLPHONE OF THE LOCATIONS OF THE MANHOLE COVER AND POTHOLE IN THE STREETS THAT I RAN OVER/ STRUCK. PART NO OF THE HYDRAULIC CONTROL UNIT :BE 8Z2C405B2. *LN

12/30/2019
Components: ENGINE
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ8BM******
Summary

THE VEHICLE DOES NOT DOWNSHIFT. IT IS AN AUTOMATIC BUT I HAVE TO SHIFT INTO NEUTRAL BETWEEN GEARS AS WELL AS WHEN I NEED TO SLOW DOWN. I HAVE HAD SEVERAL INSTANCES OF A CAR IN FRONT OF ME BRAKING UNEXPECTEDLY AND I MUST PUT THE CAR INTO NEUTRAL AND IT CONTINUES REVVING AT A HIGH SPEED SO I THROW IT IN NEUTRAL. I COULD RUN INTO THE CAR IN FRONT OF ME UNLESS I SLAM VERY HARD ON THE BRAKE OR PUT INTO NEUTRAL. THE CAR DOES NOT SHIFT INTO A HIGHER GEAR AUTOMATICALLY EITHER. ALSO, I MUST PUMP THE BRAKE FOR A MINUTE OR TWO BEFORE THE CAR WILL START.

12/21/2019
Components: ELECTRICAL SYSTEM,SEAT BELTS
Incident Date: 12/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4BM******
Summary

DOOR FROM THE DRIVER SEAT SIDE WON'T WORK BUT ALL THE REST DOES

12/13/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 12/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1BM******
Summary

CAR SHUDDERS EXCESSIVELY ON ACCELERATION. WILL ALSO LURCH FORWARD DURING ACCELERATION. GRINDING NOISES WHEN CAR IS ON LOW SPEED (1-20 MPH). REAR TAILLIGHTS STOPPED WORKING WITHOUT WARNING.

12/10/2019
Components: POWER TRAIN
Incident Date: 11/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXBM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT EVER SINCE THE VEHICLE WAS PURCHASED ON APRIL 5, 2010, SHE NOTICED THAT IT DID NOT ENGAGE IN GEAR AT TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THERE WAS A FAILURE WITH THE TRANSMISSION CONTROL MODULE. THE VEHICLE WAS TAKEN TO JOHN KENNEDY FORD (1650 THE FAIRWAY, JENKINTOWN, PA 19046) WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND SHIFT LOADERS WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

11/15/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 11/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ0BM******
Summary

WHEN I PURCHASED MY VEHICLE NEW I HAD SEVERAL PROBLEMS WITH THE TRANSMISSION. AFTER SEVERAL TRIPS TO JOE COTTON FORD IN CAROL STREAM, IL THERE WAS NO REMEDY BESIDES REMOVING THE CABLES FROM THE BATTERY TO RESET THE VEHICLE'S COMPUTER. ON SEPTEMBER OF THIS YEAR I RECEIVED A LETTER FROM FORD MOTOR CO. TO ADVISE THAT THEY NEED TO DO A SOFTWARE UPDATE DUE TO A TCM CIRCUIT FAILURE. I TOOK MY VEHICLE TO FRIENDLY FORD 333 E IRVING PARK, ROSELLE, IL, ON MONDAY NOVEMBER 11, 2019, SO THEY CAN RECTIFY THE PROBLEM. PRIOR TO TAKING MY VEHICLE TO THE DEALERSHIP I REMOVED THE BATTERY CABLES. APPARENTLY THE DEALERSHIP WAS NOT ABLE TO INSTALL THE NEW SOFTWARE. THE SERVICE ADVISOR ADVISED ME THAT THE CARD CODE READER WAS NOT ABLE TO IDENTIFY THE ERROR MESSAGE AND THEY HAD TO CHARGE ME. MY VEHICLE WAS AT THE DEALERSHIP FOR SEVERAL DAYS AND THEY LOANED ME A CAR WHILE IT WAS IN SERVICE. I WAS CHARGED $199.00 FOR THEM TO LOOK AT THE PROBLEM AND SINCE THEY COULD NOT UPDATE THE SOFTWARE I HAD TO PAY THE BILL. I CALLED FORD MOTOR CO. FOR ASSISTANCE AND THE AGENT TOLD ME THAT THERE WAS LITTLE THEY CAN DO SINCE THE DEALERSHIP IS A FRANCHISE. THIS IS UNJUST THAT I WAS CHARGED FOR SOMETHING I WAS ADVISED THAT WOULD BE FREE OF CHARGE. I HOPE TO BE REIMBURSED.

10/07/2019
Components: POWER TRAIN
Incident Date: 10/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9BM******
Summary

NO MATTER WHETHER FROM DEAD STOP OR TRYING TO OPEN IT UP ON THE FREEWAY, THE VEHICLE STILL HESITATES. YOU REALLY HAVE TO BE EXTRA CAREFUL IF YOU ARE PULLING OUT INTO TRAFFIC AND/OR AN ON RAMP.

10/01/2019
Components: STRUCTURE
Incident Date: 09/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4BM******
Summary

THE REAR LEFT DOOR LATCH BROKE. I SIMPLY OPENED AND CLOSED THE DOOR. THE LATCH MUST'VE BROKEN WHEN I CLOSED IT BECAUSE THE DOOR CAME LOOSE ON MY DRIVE HOME. NO ACCIDENT OCCURRED, BUT IT IS DEFINITELY A SAFETY CONCERN AS THE DOOR COULD'VE HIT AN ONCOMING CAR SINCE I COULDN'T IMMEDIATELY REACH/SECURE THE DOOR. THE DOOR WILL CLOSE FLUSH WITH THE CAR, BUT JUST WON'T LATCH. NEITHER HANDLE SEEMS TO HAVE ANY INFLUENCE ON THE CAR LATCH EITHER. THIS ISSUE SOUNDS LIKE THE 15S16 SAFETY RECALL, BUT IS REPORTEDLY NOT APPLICABLE TO MY CAR. I AM PAYING TO GET THE ONE DOOR FIXED, BUT AM WORRIED ABOUT THE OTHER DOORS DOING THE SAME THING.

09/25/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR DID NOT LATCH. THE CONTACT CALLED WHITE FORD AT 318-435-5101 (LOCATED AT 4120 HIGHWAY 15, WINNSBORO, LA 71295) WHERE THE REAR PASSENGER SIDE DOOR LATCH WAS REPLACED IN 2015 PER NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE TECHNICIAN INFORMED THE CONTACT THAT ALL THE DOORS SHOULD HAVE BEEN REPAIRED AT THE SAME TIME IN 2015. THE CONTACT WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

09/22/2019
Components: ELECTRICAL SYSTEM
Incident Date: 09/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5BM******
Summary

I JUST PURCHASED THE CAR ON 9/14/2019. LOW BEAM DRIVERS FRONT LIGHT DOESN'T WORK. SO WE THOUGHT A FUSE OR BULB. NOT THAT. IT IS SOMETHING ELECTRICAL. THE CAR DOES NOT START NOW. IT'S PARKED IN MY DRIVEWAY. HAVE TO GET IT TOWED TO THE DEALER NOW. I DON'T KNOW WHY THEY DIDN'T TAKE CARE OF THIS. THEY KNEW THERE WAS A PROBLEM. THE MECHANICS CHECKED IT, WASHED IT AND FILLED IT UP. SO I CALLED THEM BACK TODAY. THEY SAID NOTHING. NOW I HAVE TO PAY MORE MONEY TO GET MY CAR FIXED. THEY'LL HERE FROM ME AGAIN AFTER IT GOES TO THE DEALER.

09/14/2019
Components: POWER TRAIN
Incident Date: 07/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5BM******
Summary

ERRATIC SHIFTING UPON ACCELERATION AND DECELERATION, CLUTCH SHUDDERING ON LIGHT ACCELERATION, LACK OF POWER, AND CAR JOSTLING FORWARD WHEN BRAKING AT LOW SPEEDS FOLLOWED BY ALMOST STALLING. THIS JOSTLING REQUIRES ME TO PRESS THE BRAKE HARD TO PREVENT A SUDDEN FORWARD-JERKING MOTION. THE JOSTLING/JERKING OFTEN HAPPENS WHEN DECELERATING AT INTERSECTIONS, MAKING IT DANGEROUS FOR CARS AND PEOPLE IN FRONT OF ME IF I DO NOT PRESS THE BRAKE HARD BEFORE COMING TO A COMPLETE STOP. SINCE EARLY JULY, THE CAR EXHIBITS THE SAME SYMPTOMS ALL THE TIME WHEN DRIVING, MAKING IT GENERALLY UNSAFE FOR REGULAR USE. SEE UPLOADED VEHICLE SERVICE ASSESSMENT FROM FORD - THEY DETERMINED THAT THERE IS A CLUTCH AND CLUTCH FORK B FAILURE BUT NO CODES RELATED TO THIS CONCERN WERE PRESENT DURING THEIR DIAGNOSIS. THE CARE WAS RELEASED AND DEEMED "DRIVABLE" BY THE DEALERSHIP.

09/13/2019
Components: POWER TRAIN
Incident Date: 09/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8BM******
Summary

THE VEHICLE SHUDDERS WHEN ACCELERATING. THE CHECK ENGINE LIGHT COMES ON AND THE CAR MAKES A LOUD NOISE AND DOES NOT ACCELERATE.

09/11/2019
Components: POWER TRAIN
Incident Date: 09/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ7BM******
Summary

I OWN A 2011 FIESTA WITH 130000 MILES ON IT. AS EVERYONE IS AWARE, THEY HAVE TRANSMISSION ISSUES. I HAVE HAD THE TCM REPROGRAMMED 5 OR 6 TIME SINCE PURCHASING THE VEHICLE AND REPLACED A CLUTCH. THEY EXTENDED THE WARRANTY TO 100000 MILES BUT MY CLUTCH WAS CLEANED IN 2016 AT APPROX 95000 MILES BEFORE IT WAS THE STANDARD FOR THEM TO REPLACE THE BAD CLUTCHES. LAST SEPTEMBER, AT 120000 MILES, IWAS DRIVING DOWN A MAIN ROAD WHEN MY CLUTCH QUIT WORKING WORKING WHILE I WAS DRIVING AND STRANDED ME IN THE MIDDLE OF A MAIN 7 LANE ROAD, WOULDNT EVEN GO INTO NEUTRAL. I'M LUCKY THERE WASNT AN ACCIDENT WITH HOW SUDDENLY IT HAPPENED, AFTER FIGHTING WITH FORD FOR TWO MONTHS I HAD THE CLUTCH REPLACED IN NOVEMBER AND HAD TO PAY 1300 FOR WHAT TO ME SEEMS A MAJOR SAFETY CONCERN. NOW LESS THAN A YEAR LATER MY OTHER CLUTCH IS GOING OUT AND AGAIN I'M OUTSIDE OF THE 100000 MILE WARRANTY. I KNOW 3 PEOPLE PERSONALLY WHO ARE ALSO HAVING G THE SAME ISSUE AFTER HAVING THERE CLUTCH CLEANED AND THEN PASSING THE 100000 MARK. FORD HAS PRODUCED A CAR THAT FAILED IN THE MIDDLE OF THE ROAD, WILL JUST QUIT WORKING AND WILL LURCH FORWARD AND YOU ARE BRAKING OR WHEN YOU ARE JUST STARTING TO PUT GAS ON THE PEDAL. I HAVE PERSONALLY EXPERIENCED ALL OF THESE ISSUES AND MORE(LIKE MY AUTOMATIC VEHICLE REVVING AND THEN STARTING TO ROLL BACKWARDS DOWN A HILL WHILE I'M PUSHING ON THE GAS). I WOULD LIKE VERY MUCH FOR FORD TO BE HELP RESPONSIBLE FOR THIS AND HAVE TO EXTEND THEIR WARRANTY PAST THE 100000 MILES. THIS IS A KNOWN ISSUE THAT THEY HAVE TRIED TO HIDE, THEN AVOID AND IT IS DEFINITELY A SAFETY ISSUE. I'M HOPING SOMEONE CAN HELP WITH THIS.

09/10/2019
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 08/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ1BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT ANY SPEED, THE BRAKES SQUEAKED, THE STEERING LOST POWER, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FRIENDLY KIA (877-544-6719, LOCATED AT 5819 US-19, NEW PORT RICHEY, FL 34652) WHERE IT WAS DETERMINED THAT THE FAILURE WAS DUE TO HUMIDITY. THE VEHICLE WAS THEN TAKEN TO FORD OF PORT RICHEY (727-233-7143, LOCATED AT 10715 US-19, PORT RICHEY, FL 34668) WHERE IT WAS DIAGNOSED THAT THE BRAKES, TRANSMISSION, AND BATTERY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

09/09/2019
Components: POWER TRAIN
Incident Date: 10/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8BM******
Summary

WHEN TURNING THE CV JOINT/AXEL MAKES GRINDING NOISE. I HAD SERVICED TWICE BY FORD DEALERSHIPS AND SYMPTOMS REMAIN. THEY REPLACED AXEL BOOT (LEFT HALF SHAFT). NOISE STILL REMAINS. HASN'T BEEN PROVEN TO FIX.

09/09/2019
Components: POWER TRAIN
Incident Date: 08/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6BM******
Summary

WHILE DRIVING ON HIGHWAY THE TRANSMISSION BUCKS AND SHUDDERS AT TIMES ! THE TCM HAS BEEN REPLACED TWICE AND REPROGRAMMED 3 TIMES! SAME WITH TRANSMISSIONS CLUTCH! CAR DOESN'T GET ENOUGH ACCELERATION GOING UP HILL EITHER. THIS DOES THIS EVERY TIME I DRIVE ! IT'S HAVING A HARD TIME FINDING WHAT GEAR TO GO IN !

09/09/2019
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ4BM******
Summary

THE CAR SHUDDERS AND FEELS LIKE IT OS GOING TO STALL OUT. THE CAR REVS HIGH WHEN YOU PRESS THE GASS BUT HAS NO POWER. I'VE TAKEN IT TWICE TO DEALERSHIP AND THEY SAY THEY HAVE TO FIX THE THROTTLE BODY FIRST BEFORE THEY CAN TELL ME IF IT'S MY TRANSMISSION. ALSO WHEN I'M FILLING UP MY TANK IT STOPS EVERY FEW SECONDS AND WILL NOT ALLOW GAS TO GO IN THE TANK. THEY ALSO SAID IT'S MY FILLER NECK.

09/06/2019
Components: POWER TRAIN,ENGINE
Incident Date: 07/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ2BM******
Summary

VEHICLE SHUDDERS AND STALLS WHEN TAKING OFF. VEHICLE WILL STOP FUELING WHEN PUMPING GAS. ENGINE MAKES A LOUD NOISE AND VEHICLE HAS LARGE WATER LEAK.

09/06/2019
Components: POWER TRAIN
Incident Date: 08/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2BM******
Summary

THE VEHICLE SHUDDERS AT TAKEOFF AND WHEN ACCELERATING. CHECK ENGINE LIGHT CONSTANTLY ON

09/04/2019
Components: STRUCTURE
Incident Date: 08/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE FRONT DOOR ON THE DRIVER'S SIDE WAS COMING OFF THE HINGES. THE CONTACT HAD TO TAPE THE DOOR TO SECURE IT UNTIL SHE COULD TAKE THE VEHICLE TO AN INDEPENDENT MECHANIC. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED ON THE FRONT PASSENGER SIDE DOOR. KOONS FORD LINCOLN OF ANNAPOLIS (2540 RIVA RD, ANNAPOLIS, MD 21401, (410) 224-2100) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED FOR SEPTEMBER 13, 2019. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 70,000.

09/01/2019
Components: POWER TRAIN
Incident Date: 08/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2BM******
Summary

THE TRANSMISSION SHUDDERS INCREASINGLY AND HAD A LOUD GRINDING NOISE AND WAS STALLING SO BAD AT TAKE OFF. THE ENGINE WOULD REV UP BUT ACCELERATING SLOW, THEN IT WILL JERK INTO GEAR.

08/30/2019
Components: UNKNOWN OR OTHER
Incident Date: 08/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ0BM******
Summary

MY FORD FIESTA 2011 HAS BEEN SHUDDERING BAD AND JUST EARLY THIS MORNING WHILE MID DRIVE BEEPED AND SAID ENGINE MALFUNCTION SERVICE NEEDED NOW AND GOES SLOW AND ENGINE SOUNDS ROUGH AND WEIRD. I WAS ABLE TO TURN IT OFF AND BACK ON AND IT WORKED THEN DID IT AGAIN ON A VERY BUSY ROAD WE HAVE HAD TONS OF WORK ON THIS CAR FROM FORD WHO CLAIM TO HAVE FIXED THE PROBLEM BUT HASNT.... IT HAS DONE THIS WITH MY CHILDREN IN CAR ON A STRETCH OF ROAD WITH BARLEY ANY PULL OVER SPACE.... I AM STILL PAYING ON THIS THING AND I THINK THATS VERY UNFAIR

08/16/2019
Components: POWER TRAIN
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ7BM******
Summary

CAR IS PARKED, DUE TO SHUDDERING, STALLING AND LACK OF POWER. NO FAITH IN THE VEHICLE, WON'T SELL BECAUSE I DON'T WANT IT TO BECOME SOMEBODY ELSE PROBLEM.

08/16/2019
Components: POWER TRAIN,ENGINE
Incident Date: 11/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ3BM******
Summary

LACK OF POWER; GRINDING NOISE AT AROUND 20-30MPH;SHUDDERING; ACCELERATION SLIPS; ENGINE OIL LEAKS; CLUNKING NOISES.

08/15/2019
Components: UNKNOWN OR OTHER
Incident Date: 01/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ4BM******
Summary

WHEN ACCELERATING, THE TRANSMISSION HAS STALLED AND LURCHED SINCE PURCHASING THE VEHICLE. I HAVE TAKEN MY CAR TO MULTIPLE DEALERSHIPS NUMEROUS TIMES (SOMETIMES REPAIRS WERE MADE BUT THE PROBLEM WAS NOT FIXED, AND MANY TIMES I WAS TOLD THE STALLING, RATTLING, AND LURCHING WAS NORMAL). I DO NOT FEEL THE VEHICLE IS SAFE TO DRIVE.

08/11/2019
Components: POWER TRAIN
Incident Date: 05/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ9BM******
Summary

I FIRMLY BELIEVE MY VEHICLE WAS MEANT TO BE INCLUDED IN THE DUAL CLUTCH TRANSMISSION RECALL BUT MY VIN NUMBER WAS NEVER INCLUDED IN RECALL SEARCHES. HOWEVER, I HAD BEEN HAVING SLIGHT ISSUES WITH IT FOR A WHILE, LIKE IT SEEMING TO SLIP GEARS OR EVEN 'CATCH' AT TIMES. I HAD TAKEN IT TO THE DEALERSHIP WHERE I BOUGHT IT AND TOLD THEM WHAT I THOUGHT IT COULD BE. I'M A SMALLER FEMALE, AND THE MAN I SAID IT TO LAUGHED AND TOLD ME THAT WAS HIS JOB AND NOT MINE AND THAT I DIDN'T NEED TO WORRY ABOUT IT. FINALLY IN MAY OF LAST YEAR, I WAS DRIVING ON THE INTERSTATE (IN A STRAIGHT STRETCH ABOUT TO GET OFF AN EXIT) AND OUT OF NOWHERE MY CAR BASICALLY STARTED STALLING OUT, AND JERKING AND KICKING BACK. GETTING IT BACK HOME WAS A NIGHTMARE, DUE TO IT HAVING SUCH TROUBLE GOING UPHILL OR EVEN TAKING OFF FROM A STOP. AFTER THAT HAPPENED, I CALLED THE DEALERSHIP WHERE I HAD PURCHASED IT AND TOLD THEM WHAT HAPPENED. THEY AGAIN SAID MY CAR WAS NOT PART OF THAT RECALL. I CALLED THE CORPORATE OFFICE, I'VE DONE EVERYTHING I CAN THINK OF. THAT CAR HAS SAT IN ONE SPOT FOR OVER A YEAR, I STILL MAKE MY MONTHLY PAYMENTS. I EVEN GOT ONE OF THOSE CODE READERS AND RAN IT ON MY CAR, AND SURE ENOUGH IT SAID WHAT I'VE BEEN SAYING ALL ALONG. I HAD TO QUIT A GOOD PAYING JOB AND START WORKING AT A NEARBY GAS STATION BECAUSE I HAVE NO WAY TO GET TO A JOB FURTHER AWAY, LET ALONE ENOUGH TO PAY FOR A TOW OR REPAIRS.

08/10/2019
Components: POWER TRAIN
Incident Date: 07/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ3BM******
Summary

THE TRANSMISSION SHUDDERED AND DELAYED PROPULSION SINCE I BOUGHT THE CAR IN 2011-12. TOOK IT TO DEALERS NUMEROUS TIMES FOR "UPDATES" AND LISTENED TO A VARIETY OF EXCUSES AS TO WHY THE SHUDDERING-- BUT THEY NEVER FIXED THE PROBLEM. EVENTUALLY, LAST MONTH A DAY AFTER MY ENGINE LIGHT CAME ON AND WARNED OF TRANSMISSION PROBLEMS, THE FIESTA STOPPED PROPELLING MY CAR NUMEROUS TIMES ON THE WAY HOME. AFTER STOPPING ALONG THE HIGHWAY FOR A COUPLE MINUTES, THE CAR WOULD MOVE FORWARD AGAIN. MY CAR NOW SEATS IN MY GARAGE, UNDRIVEABLE WITH AN APPARENTLY FAILED TRANSMISSION. SERVICE CENTER THAT JUST EXAMINED THE PROBLEM QUOTED ME $4,400 TO INSTALL NEW TRANSMISSION!

08/09/2019
Components: POWER TRAIN
Incident Date: 08/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2BM******
Summary

MY VEHICLE SHIFTED OUT OF GEAR IN A DANGEROUS AREA ON THE HIGHWAY AND I WAS NEARLY HIT BY ANOTHER VEHICLE AS MY CAR SLOWED. I HAD TO PULL OFF THE SIDE OF THE ROAD WHERE I RESTARTED THE CAR ONLY FOR IT TO ENGAGE "LIMP MODE" WHICH WASN'T ENOUGH POWER TO GET ME OFF THE HIGHWAY SAFELY.

08/08/2019
Components: STRUCTURE
Incident Date: 08/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5BM******
Summary

I TOOK THE VEHICLE IN TO A DEALERSHIP SEVERAL YEARS AGO TO ADDRESS THE FAULTY DOOR LATCH ASSEMBLY (PASSENGER-SIDE REAR) AS PER THE RECALL ON THIS VEHICLE. I WAS TOLD THAT THIS WAS DUE TO A DESIGN FLAW IN THE ASSEMBLY (BASICALLY USING A CHEAP PART THAT EASILY BREAKS). LAST YEAR, I HAD ANOTHER DOOR LATCH ASSEMBLY (DRIVER-SIDE REAR) FAIL AFTER HAVING ALL FOUR OF THEM SUPPOSEDLY REPLACED. I ONCE AGAIN TOOK IT TO THE DEALER WHO CHARGED SEVERAL HUNDRED DOLLARS AS IT WAS OUTSIDE OF THE 1 YEAR WARRANTY WINDOW. THE DEALER AND FORD BOTH TOLD ME I WAS OUT OF LUCK AND IT WAS MY PROBLEM. JUST LAST NIGHT I HAD ANOTHER ASSEMBLY FAIL, THIS TIME THE DRIVER-SIDE FRONT. I REFUSE TO PAY ANY MONEY TO THEM AS THESE THINGS ARE CLEARLY FAULTY AND A SAFETY HAZARD, BUT THEY REFUSE TO ADDRESS THE ISSUE PROPERLY. I WOULD LIKE TO KNOW WHAT RECOURSE I HAVE TO FORCE THEM TO FIX THIS SAFETY ISSUE PROPERLY ONCE AND FOR ALL.

08/08/2019
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ7BM******
Summary

THE ENGINE MALFUNCTION SERVICE LIGHT CAME ON AND THE SORRY BOTTLE POSITION SENSOR KEEPS ON SAYING IT'S SPELT FAULTY, BUT WHEN I REPLACED THE THROTTLE BODY AND REPLACED THE GAS PEDAL IT WAS STILL HAVING ISSUES, AND NOW I'M BARELY GETTING TO AND FROM WORK ANYMORE OR ANYWHERE ELSE, EVEN DOWN THE STREET BECAUSE IT CONTINUES TO PUT ITSELF IN SAFE MODE. SO I AM OUT FOR A THOUGHT OF BODY AND A GAS PEDAL, AND IT'S STILL NOT FIXED THE ISSUE

08/07/2019
Components: POWER TRAIN
Incident Date: 08/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ9BM******
Summary

TL* THE CONTACT OWNED A 2011 FORD FIESTA. WHILE DRIVING 35 MPH, THE VEHICLE JERKED, HESITATED, AND STALLED. ALL THE INSTRUMENT CLUSTER WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE "BRAKE NOT PUSHED" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO NORTH EAST FORD (182 ROUTE 44 EAST, MILLERTON, NY 12546, (518) 789-4477) WHERE IT WAS DIAGNOSED THAT THE DUAL CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT NO LONGER OWNED THE VEHICLE AND SOLD IT FOR PARTS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 55,000.

08/07/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJXBM******
Summary

CAR WILL STOP ACCELERATING OR MOVING IN THE MIDDLE OF DRIVING AND COMPLETELY LOCK UP. I AM UNABLE TO GO FORWARD OR IN REVERSE WHEN THIS HAPPENS. HOWEVER THE CAR WILL STILL REV JUST NOT MOVE. THIS IS SO DANGEROUS AND HAS HAPPENED IN INTERSECTIONS AS WELL AS ON THE FREEWAY. I'VE HAD CAR LOOKED AT MULTIPLE TIMES AND HAVE HAD TO TOW OFF SIDE OF FREEWAY DUE TO IT NOT MOVING!

07/29/2019
Components: POWER TRAIN
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6BM******
Summary

THE CAR HAS HAD SEVERAL TRANSMISSION ISSUES, WITHOUT WARNING - THE CAR WOULD IDLE BY ITSELF WHEN I WAS PARKED OR AT A STOP SIGN. WHEN DRIVING THE CAR WOULD SPEED UP WITHOUT STEPPING DOWN ON THE GAS. IN RECENT REVIEWS IT LOOKS LIKE THE 2011 FORD FIESTAS HAS DEFECTED TRANSMISSIONS?

07/27/2019
Components: SUSPENSION,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 03/15/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4CJ9BM******
Summary

TAKARA RECALL I'VE OWNED THIS DEATH TRAP SINCE 2012 AND HAS HAD THE DUAL TRANSMISSION REPLACED AT LEAST TWICE.. IT HAS ALWAYS JERKED AND STALLED OUT ON ME WHILE TRAVELING THROUGH INTERSECTIONS, PULLING OFF FROM STOP SIGNS/RED LIGHTS, AND WHILE DRIVING UP HILLS. IT'S EMBARRASSING, BUT MOST OF ALL UNSAFE FOR ME, MY CHILDREN, AND OTHER DRIVERS.

07/25/2019
Components: SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 05/11/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2BM******
Summary

AT 232 MILES WE STARTED TAKING THIS CAR BACK TO THE DEALER FOR TRANSMISSION PROBLEMS, AND WERE TOLD THEY HAD NO CLUE WHAT WAS GOING ON, BEFORE 60,000 MILES THEY REPLACED THE TRANSMISSION OR DID SOFTWARE UPDATES NUMEROUS TIMES, ALSO AFTER 60,000 IT CONTINUED. IN ADDITION THE FRAME AND AXELS HAVE HAD SEVERAL ISSUES WHEN THE CAR HAS NEVER BEEN IN ACCIDENT. I WAS TOLD BY A FORD MECHANIC THE TRANSMISSION CAUSED THAT DUE TO THE SEVERE SHAKING CAUSED BY THE TRANSMISSION ISSUES. IN ADDITION THE AIR CONDITIONING HAD ISSUES OVER AND OVER AND THE ELECTRICAL SYSTEM ALSO HAD ISSUES AFTER RECALLS FOR SOMETHING TO DUE WITH THE BATTERY HARNESS, MY LIGHTS WENT OUT, MY RADIO STOPPED WORKING, MY AIR CONDITIONING SYSTEM AND MANY OTHER ODD ELECTRICAL THINGS HAPPENED AT THIS POINT THIS CAR SITS IN MY DRIVEWAY AND IS UNABLE TO BE DRIVEN BECAUSE OF SAFETY ISSUES, WHILE I WAIT AND HOPE THAT FORD IS FORCED TO DO A BUY BACK. I PURCHASED THIS CAR FOR MY DAUGHTER WHEN SHE WENT OFF TO COLLEGE IN THE HOPES SHE WOULD HAVE A SAFE RELIABLE CAR, IT HAS BEEN ANYTHING BUT THAT, SO MANY PROBLEMS OVER THE YEARS BUT UNABLE TO FINANCIALLY TO PURCHASE ANOTHER AND FORCED TO SPEND MONEY ON REPAIRS TO KEEP THIS ONE RUNNING. I AM SO UPSET THAT THEY KNEW BEFORE THEY EVER PUT THIS CAR ON THE ROAD THAT IT WAS UNSAFE JUST SO THEY COULD MAKE MONEY AT THE RISK THEY WERE PUTTING PEOPLE IN, THERE WERE SEVERAL TIMES MY DAUGHTERS CAR WOULD SHAKE STUTTER AND SLOW DOWN THAT SHE HAD TO PULL OFF THE ROAD TO AVOID CAUSING AN ACCIDENT.. I HAVE ALL OF THE WORK BILLS DO YOU WANT THOSE?

07/25/2019
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 07/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0BM******
Summary

I PURCHASED THIS CAR AS A PRIVATE SALE FOR $4,000 DOLLARS, I HAD THE CAR LESS THAN A YEAR AND SUDDENLY THE CAR STOPPED ON THE HIGHWAY. COME TO FIND OUT THE TRANSMISSION IS NO GOOD. DOING SOME PRIOR RESEARCH BEFORE THERE WAS A RECALL ON THE 2011 FORD FOCUS AND FIESTAS ABOUT THE TRANSMISSION BEING NO GOOD. PRIOR BEFORE THE CAR STOPPED WORKING ALL TOGETHER I WAS DEALING WITH A LOT OF HESITATION THE CAR SHUTTING OFF IN SLOW DOWN TRAFFIC AND BUCKING. I ALSO DID CAR FAX AND FOUND OUT THAT THERE WAS INDEED A RECALL FOR THE TRANSMISSION. ALSO FINDING OUT RECENTLY THAT THE LATCHES FOR THE DOOR WAS RECALLED AND AS WELL AS THE AIR BAGS THAT HASN'T BEEN FIXED.

07/24/2019
Components: POWER TRAIN,ENGINE
Incident Date: 08/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJXBM******
Summary

I PURCHASED MY 2011 FORD FIESTA BASICALLY WHEN IT FIRST CAME OUT, BRAND NEW.BUT, JUST PRIOR TO THE 10,000 MILE MARK I STARTED EXPERIENCING SEVERE TRANSMISSION PROBLEMS, SHUDDERING, STALLING OUT, AND EVENTUALLY OVERALL FAILURE. ALL OF THESE FAILING HAPPENED EITHER UPON TAKING OFF OR DURING TRANSIT. I'VE HAD THE CAR LURCH AND ALMOST HIT ANOTHER CAR IN TRAFFIC AS WELL AS FAIL WHILE DRIVING DURING RUSH OUR TRAFFIC; PREDOMINANTLY ON CITY STREETS BUT ALSO OCCASIONALLY ON THE HIGHWAY AT LOWER SHIFTS. THE ISSUE HAS BEEN "FIXED" AND "ASSESSED" MORE TIMES THAN I BELIEVE AND CAR PROBLEM SHOULD BE WITHOUT BEING RESOLVED. EVERY TIME I WOULD DISCUSS WHY IT CONTINUES THE CUSTOMER SERVICE REPRESENTATIVE WOULD ALWAYS SAY "THAT'S JUST HOW THEY WORK" OR SOME OTHER NONCHALANT VERBAGE TO SHRUG OFF THE PERSISTING PROBLEM THAT I'M PAYING FOR. THIS CONTINUED TROUBLE LEAVES ME WITH ALMOST NO TRUST IN MY VEHICLE AND HAS COST ME MORE MONEY THAN I WOULD CARE TO ADMIT TO. I BELIEVE FORD OWES ME EITHER A LIFETIME WARRANTY ON MY FAULTY VEHICLE OR A BRAND NEW REPLACEMENT FOR THE TIME AND FINANCIAL DAMAGES I HAVE INCURRED DUE TO THEIR THOUGHTLESS/ CARELESS PRACTICES AS WELL AS THE DESTRUCTION OF MY PEACE OF MIND. ATTACHED IS A PDF OF MY FULL VEHICLE SERVICE HISTORY THROUGH CAVALIER FORD FROM 2011-2019 AS WELL AS PEP BOYS WHICH ALSO INCLUDES EVIDENCE OF ATTEMPTED FRAUD IN RELATION TO THE STATE OF MY REAR BREAKS AND SHOCKS IN THE LAST YEAR.

07/24/2019
Components: POWER TRAIN
Incident Date: 05/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4BM******
Summary

DUE TO A TRANSMISSION DESIGN FLAW, THE CAR WILL SHUDDER WHEN THE GEARS SHIFT FROM LOW TO HIGH. THE CAR WAS DIAGNOSED AT TUTTLE-CLICK FORD IN IRVINE, CA. AND FRITTS FORD IN RIVERSIDE, CA. ON 9/20/14, 12/26/2014, 2/15/16, 3/10/16, 5/28/16, AND 6/23/16. THE TRANSMISSION OF THE CAR CONTINUES TO SHUDDER DURING MOTION ON CITY STREETS AND HIGHWAYS. I HAVE A COPY OF EACH INVOICE FOR SUPPORTING DOCUMENTS.

07/24/2019
Components: POWER TRAIN
Incident Date: 12/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJOBM******
Summary

DUE TO A TRANSMISSION DESIGN FLAW, THE CAR WILL SHUDDER WHEN THE GEARS SHIFT FROM LOW TO HIGH. THE CAR WAS DIAGNOSED AT TUTTLE CLICK FORD IN IRVINE, CA. ON 12/11/2014 AND 4/14/15. THE TRANSMISSION OF THE CAR CONTINUES TO SHUDDER DURING MOTION ON CITY STREETS AND HIGHWAYS. I HAVE A COPY OF EACH INVOICE FOR SUPPORTING DOCUMENTS.

07/24/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 04/24/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4FJ1BM******
Summary

SINCE I BOUGHT THIS CAR USED, I HAVE HAD NOTHING BUT ISSUES THAT ARE SEEMINGLY RELATED TO FORD'S DPS6 TRANSMISSION AND ELECTRICAL WIRING. MY GEARS SLIP OUT OF PLACE AND MY CAR DOESN'T SEEM TO WANT TO ACCELERATE OR SLOW DOWN PROPERLY. MY HORN AND FRONT WINDOWS DON'T WORK AND WE'VE TRIED SWITCHING FUSES AND CHECKING THE DOOR WIRING. IN RELATION TO THE TRANSMISSION, I WAS ON WESTBOUND I4 OUTSIDE OF DOWNTOWN ORLANDO AROUND 2:00 4/24/19 (MY BIRTHDAY) AND MY CAR ACCELERATED FORWARD AS I BRAKED, WHICH MADE ME HIT THE CAR IN FRONT OF ME. THERE WERE NO CODES, NO LIGHTS, NO WARNINGS ON MY CAR AND IT'S UNDER 100,000 MILES. I WAS AS A RESULT FAULTED FOR MY ACCIDENT WHICH SKYROCKETED MY INSURANCE. WE SPENT MONEY FIXING THE DAMAGE FROM THE ACCIDENT, NOT REALIZING THAT FORD HAS BEEN LYING ABOUT THEIR TRANSMISSION. I BOUGHT THIS CAR USED AND HAVE HAD IT FOR LESS THAN A YEAR AND, THE PERSON WHO HAD IT BEFORE ME DROVE IT AS A WORK CAR. I ATTEMPTED TO BRING MY CAR IN ON 7/19, AS I FOUND AN ARTICLE FROM DETROIT FREE PRESS ABOUT THIS PROBLEM SAYING FORD DEALERSHIPS WOULD BE ABLE TO ATTEND TO THE ISSUE. I CALLED THREE DEALERSHIPS AND ONE HUNG UP ON ME AND THE OTHER TWO SAID THAT THEY COULDN'T HELP ME. I DO NOT FEEL DRIVING SAFE IN MY CAR AT THIS POINT AS FORD IS DODGING THE ISSUE AT HAND. I AM A 21 YEAR OLD SUPPORTING HERSELF AND I CANNOT AFFORD TO FIX ANYMORE ISSUES THAT HAPPEN BECAUSE OF THIS INSANELY UNBELIEVABLE ERROR FROM FORD.

07/18/2019
Components: SEAT BELTS
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2BM******
Summary

SEAT BELT WILL NOT RETRACT . VEHICLE IS PARKED AND ON CITY STREETS.

07/17/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/06/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 3FADP4EJ8BM******
Summary

THE CAR SPONTANEOUSLY STARTED ON FIRE WHILE DRIVING ON AN INTERSTATE HIGHWAY. SMOKE AND SMALL FLAMES STARTED UNDER THE HOOD ON THE PASSENGER SIDE OF VEHICLE. WITHIN MINUTES OF STOPPING, THE CAR WENT UP IN FLAMES. MY GRAND DAUGHTER WAS DRIVING..SHE AND HER PASSENGER WERE NOT HURT LUCKILY. WE BOUGHT THIS CAR USED AND THERE WAS NO RECALL FROM FORD ALTHOUGH WE DID RESEARCH AFTER THE FIRE AND THEY DID HAVE PROBLEMS WITH FIRES. OUR INSURANCE DID AN INVESTIGATION BUT THE CAR WAS BURNED SO BADLY THEY WERE UNABLE TO FIND THE ORIGIN.

07/17/2019
Components: POWER TRAIN
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2BM******
Summary

OVER THE LAST SEVERAL YEARS, SOON AFTER PURCHASING FROM A DEALER, MY 2011 FORD FIESTA WILL NOT GAIN SPEED AS IT SHOULD WHEN DRIVING IN TOWN. WILL SHUDDER WHEN GOING UP SMALL INCLINES. HAVE HAD TRANSMISSION/CLUTCH REPLACED 2X BY FORD. AND HAD TO FIGHT FOR THE LAST REPLACEMENT IN JANUARY 2018. NOW CAR IS NO LONGER UNDER WARRANTY.

07/17/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ3BM******
Summary

DUAL-CLUTCH TRANSMISSION - CAR HAS BEEN REPAIRED 5 TIMES FOR 2 DIFFERENT TRANSMISSION FAILURES. THE TRANSMISSION PROBLEMS DO NOT CURRENTLY TRIGGER COMPUTER DIAGNOSTICS FOR REPAIRS; WHICH MAY IMPLY THAT THE LAST REPAIR WAS DESIGNED BETTER TO MASK THE TRIGGERING OF THE COMPUTER DIAGNOSTICS. THE PROBLEM REMAINS THAT THE CAR HAS A DELAY IN ACCELERATION WITH THE GAS PEDAL FULLY DEPRESSED AND THEN ONCE ENGAGED, JUMPS FORWARD. THE DELAY AT TRAFFIC LIGHTS, STOP SIGNS AND HIGHWAY RAMPS PUTS THE CAR IN DANGER OF BEING REAR ENDED OR T-BONED ONCE THE CAR WANDERS INTO THE INTERSECTION WITHOUT ACCELERATION POWER. THE ABRUPT ENGAGEMENT OF ACCELERATION PUTS THE CAR AT RISK OF LOSING CONTROL. ADDITIONAL PROBLEMS IN THE PAST HAVE INCLUDED THE CAR REVVING AT A HIGH RPM AS IF THE CAR COULD NOT SHIFT TO THE NEXT GEAR. PLEASE NOTE THE DATE BELOW WAS THE LATEST DATE, BUT THE CAR HAS HAD THE PROBLEM SINCE PURCHASE; THEREFORE THE MILES ON THE NEXT PAGE REFLECT THE FIRST INCIDENT, AND THE DATE REFLECTS THE LAST DATE I DROVE THE CAR.

07/16/2019
Components: POWER TRAIN,ENGINE
Incident Date: 01/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3BM******
Summary

THE CAR SLIPS GEARS WHICH MAKES IT DANGEROUS TO DRIVE UP ANY SORT OF HILL. MY CAR HAS STALLED OUT GOING UP HILLS AND MADE IT DANGEROUS NOT ONLY FOR ME, BUT THOSE AROUND ME. THE CAR ALSO HAS AN INCREDIBLE JERKY MOTION WHEN DRIVING THAT CAN CAUSE THE CAR TO SUDDENLY JERK FORWARD. SOMETIMES WHEN I PUT MY CAR INTO DRIVE OR REVERSE THE CAR WON'T EVEN MOVE. VERY VERY DANGEROUS CAR! FORD ISSUED A RECALL ON PARTS OF THE TRANSMISSION ABOUT 4 YEARS AGO, BUT THIS DID NOT FIX THE PROBLEM. I AM AFRAID TO DRIVE THE CAR LONG DISTANCES OR AROUND TOWN WHERE THERE ARE HILLS. THIS HAS BEEN AN ISSUE EVER SINCE I BROUGHT THE CAR.

07/16/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 07/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ2BM******
Summary

THIS TRANSMISSION BUCKS, SHAKES, AND AT TIME FALLS COMPLETELY DOWN ON QUICK ACCELERATION. UPON ACCELERATION IT JUST COMES OUT OF GEAR, AND REV THE ENGINE. IT IS HAS BEEN REBUILT SEVERAL TIMES, FLASHED TCM'S AT $120 A POP, BUT IT IS SO DANGEROUS IT NEEDS TO BE CRUSHED. THIS MODEL ALSO HAS A POORLY ENGINEERED NEGATIVE GROUND WIRE THAT HAS COST TIME AND MONEY HUNTING 'GHOST' SENSOR PROBLEMS RELATED TO THE TRANSMISSION AND ENGINE. DRIVE THIS CAR AS THE EVIDENCE OF FAILURE! AS A RESPONSIBLE OWNER I'M HOPING IT WILL NOT GO TO ANOTHER VICTIM.

07/16/2019
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Incident Date: 07/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6BM******
Summary

TAKATA RECALL, MY CAR KEEPS JERKING AND STUTTERING TO GO I'VE HAD THIS CAR FOR ABOUT FOUR ABOUT 4 YEARS , I'VE TOOK IT TO THE SHOP ABOUT 5 TIMES THE WORKERS TOLD ME THERE WASN'T ANYTHING THE COULD DO AFTER I KEPT TAKING IT BECAUSE THE DUAL CLUTCH WOULD KEEP MESSING UP YESTERDAY WHILE DRIVING ON THE HIGH WAY MY CAR STAYED AT 30 MPH IT THEN STARTED SMOKING SO I HAD TO PULL OVER I THEN STOPPED MY CAR AND THEN MY CAR WOULD NOT START UP UNTIL THIS DAY NOW I AM STUCK WITH A CAR NOTE WITH NO CAR

07/16/2019
Components: POWER TRAIN
Incident Date: 07/17/2013
Crash: No
Fire: No
Summary

DUE TO DEFECTIVE FACTORY TRANSMISSION MY 16 YEAR OLD DAUGHTER'S CAR LOCKED UP IN THE MIDDLE OF THE HIGHWAY. SHE COULD HAVE BEEN KILLED. I AM UNSURE OF THE EXACT DATE OF THE INCIDENT BUT THE CAR HAD TO BE TOWED ON A FLAT BED SINCE THE TRANSMISSION WAS LOCKED AND THE CAR WOULD NOT MOVE.

07/15/2019
Components: POWER TRAIN
Incident Date: 04/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING 15 MPH UP A HILL, THE VEHICLE FAILED TO ACCELERATE ACCURATELY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KENDALL FORD OF EUGENE (LOCATED AT 344 GOODPASTURE ISLAND RD, EUGENE, OR 97401, (855) 981-5490) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE SAME DEALER DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 147,131.

07/14/2019
Components: POWER TRAIN
Incident Date: 06/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0BM******
Summary

FOUND THIS ARTICLE TALKING ABOUT HOW FORD CARS (INCLUDING 2011 FIESTA) HAVE FAULTY TRANSMISSIONS WHICH CAN CAUSE PROBLEMS LIKE 'SHUDDERING, SLIPPING, BUCKING, JERKING, HESITATION WHILE CHANGING GEARS, PREMATURE INTERNAL WEAR, DELAYS IN DOWNSHIFTING AND, IN SOME CASES, SUDDEN OR DELAYED ACCELERATION.'

07/12/2019
Components: POWER TRAIN
Incident Date: 07/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2BM******
Summary

WHILE ACCELERATING AFTER A STOP LIGHT, THE TRANSMISSION SHUDDERED VIOLENTLY BEFORE 'KICKING INTO GEAR' AND ACCELERATING LIKE EXPECTED. I AM FILING THIS AND DESCRIBING A FAILURE THIS MORNING, BUT IT HAS BEEN HAPPENING FOR THE LAST SEVERAL YEARS AS WELL. IT SOMETIMES STALLS A BIT BEFORE THE GEARS ENGAGE AND IT STARTS TO ACCELERATE. OFTEN, THERE IS A GRINDING NOISE WHEN RIGHT ON THE BORDER BETWEEN GEARS. THIS IS AN AUTOMATIC TRANSMISSION VEHICLE.

07/11/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ8BM******
Summary

UPON SHIFTING INTO NEUTRAL AND OR JUST ENGAGING THE CLUTCH THE ENGINE WILL SHUT OFF, USUALLY AS I APPROACH A STOP LIGHT OR AM IN A PARKING LOT. SOMETIMES IT IS A ROUGH STOP LIKE THE TRANSMISSION WAS NOT FULLY DISENGAGED, BUT MOST OFTEN IT IS SMOOTH AS IF TURNING OF THE CAR WITH THE KEY. THE SILENT SHUT DOWN OCCURS BOTH WHILE THE VEHICLE IS IN MOTION, ANY WHERE FROM 1-70 MPH, AND WHEN A COMPLETE STOP HAS BEEN REACHED. I HAVE HAD THIS HAPPEN AT LEAST TWO DOZEN TIMES IN THE 2.5 YEARS I HAVE DRIVEN THIS CAR. APPROXIMATELY, 80% OF THE TIME IT IS THE 'SILENT SHUT DOWN', WHERE I DO NOT EVEN NOTICE THE CAR IS NOT RUNNING UNTIL I PUT THE CAR BACK INTO GEAR AND TRY TO ACCELERATE. I HAVE ALMOST BEEN REAR ENDED AT STOP LIGHTS IN TRAFFIC SEVERAL TIMES BECAUSE OF THIS ISSUE. THIS ISSUE HAS OCCURRED AT ALL TIMES OF THE YEAR WITH THE AIR CONDITIONER BOTH ON AND OFF, BUT IT IS MUCH MORE PREVALENT IN THE WARM WEATHER WITH THE AIR CONDITIONER RUNNING. IN THE PAST WEEK IT HAS HAPPENED 3 TIMES ALL OF WHICH WERE WITH THE AIR ON, AND THE ENGINE SILENTLY SHUT DOWN.

07/11/2019
Components: POWER TRAIN
Incident Date: 07/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ7BM******
Summary

THE CAR CONSTANTLY SURGES FORWARD AT DANGEROUS SPEEDS AND WON'T SLOW DOWN EVEN WHEN SLAMMING ON THE BRAKES. THIS HAS HAPPENED OVER THE YEARS BUT IS HAPPENING MUCH MORE IN THE PAST YEAR. THIS IS A VERY DANGEROUS PROBLEM. THERE WERE SEVERAL OCCASIONS WHEN I NARROWLY MISSED SLAMMING INTO THE CAR IN FRONT OF ME. I'VE ALSO BEEN THRUST INTO A BUSY INTERSECTION. YOU MUST FORCE FORD TO RECALL AND REPLACE THESE DANGEROUS DPS6 TRANSMISSIONS BEFORE SOMEONE DIES. THEY AND YOU HAVE KNOWN ABOUT THIS PROBLEM FOR MANY YEARS AND HAVE BEEN PUTTING MORE THAN A MILLION CAR OWNERS AND OTHERS AT RISK. PLEASE DO SOMETHING NOW! WHILE IT HAS BEEN HAPPENING OVER THE YEARS, THE MOST RECENT NEAR COLLISION WAS IN A BUSY INTERSECTION IN CHICAGO ON JULY 8, 2019. THANK YOU. THE TRANSMISSION FAILURE WARNING HAS GONE ON NUMEROUS TIMES OVER THE YEARS AND CAUSES THE CAR TO SLOW TO 5 MPH UNTIL THE COMPUTER IS RESET.

07/06/2019
Components: STRUCTURE
Incident Date: 07/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ4BM******
Summary

BOTH OF MY REAR DOOR LATCHES STOPPED LATCHING. BOTH OCCURRED AS THE VEHICLE WAS STATIONARY. THERE WAS A RECALL FOR THE ORIGINAL LATCHES, HOWEVER A DEALERSHIP INDICATED THAT THEY WERE REPLACED AND MY CURRENT LATCHES NO LONGER FALL UNDER THE RECALL. HOWEVER, HAVING BOTH REAR DOOR LATCHES MALFUNCTION LEADS ME TO BELIEVE THE SAFETY OF THE REPLACED LATCHES SHOULD ALSO BE LOOKED INTO.

06/25/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 02/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9BM******
Summary

FUSE BOX IS FILLED WITH DIRT. APPARENTLY IT'S AN ISSUE ON 2011 FIESTA. I WAS NOT INFORMED BY FORD ABOUT THE ISSUE. THEY HAD SOME TYPE OF RECALL ON THAT: TSB 17B16. I AM THE ORIGINAL OWNER. THE CAR SHUTS DOWN OCCASIONALLY ON IDLE, WHILE DRIVING IN THE CITY. VERY SUDDEN, "CLEAN" SHUTDOWNS. NO ROUGH IDLE. QUITE OFTEN I WOULD NOT REALIZE THAT THE ENGINE IS DOWN UNTIL I PRESS ACCELERATOR AND THERE IS NO ACTION. IT IS OUT OF THE BLUE. DANGEROUS IN TRAFFIC!

06/11/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 05/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1BM******
Summary

THE VEHICLES TRANSMISSION ABRUPTLY DOWN SHIFTED WHILE DRIVING AT A HIGH SPEED. I ALMOST WAS REAR ENDED HAD I NOT MOVED ASIDE. THIS HAS HAPPENED TWICE. THERE HAVE BEEN NUMEROUS REPORTS OF FAULTY TRANSMISSION AND ELECTRICAL PROBLEMS WHERE IT STEMS FROM. I WAS A DIE HARD FORD OWNER UNTIL FORD REFUSES TO REPAIR THE ISSUE. MAINTENANCE HAS ALWAYS BEEN ON TIME, AND NOT JUST OIL CHANGES.

06/09/2019
Components: STRUCTURE
Incident Date: 06/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4BM******
Summary

PASSENGER BACK DOOR WILL NOT LATCH/CLOSE . I WAS NOT DRIVING, I WAS TRYING TO GET SOMETHING OUT THE BACK SEAT, WENT TO CLOSE THE DOOR AND NOTICED IT WOULD NOT CLOSE ANYMORE THE LATCH IS BROKEN, I GOT THE CAR LAST YEAR SO I WAS UNAWARE OF ANY RECALLS. MY DOOR WON'T STAY CLOSE MAKING IT HARD TO DRIVE

06/06/2019
Components: POWER TRAIN
Incident Date: 06/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ7BM******
Summary

TRANSMISSION NOT WORKING. TOOK TO DEALER SAID EXTENDED TO TCM WOULD BE COVERED BUT NOT MALFUNCTIONING. CLUTCH AND INTERNAL ASSEMBLY IS FAILING.CLASS ACTION LAWSUIT AND DEALER SUGGESTED ME TO CALL FORD. THIS IS RIDUCULOUS. CAR HAS ACTUALLY BEEN PARKED FOR 3 MONTHS BECAUSE WE WERE AFRAID TO DRIVE. AFAID I WILL BE IN AN ACCIDENT IF I DRIVE THIS CAR AND I WILL HOLD FORD FULLY RESPONSIBLE IF THIS HAPPENS. I AM CONSIDERING LOOKING FOR AN ATTORNEY

05/30/2019
Components: SERVICE BRAKES
Incident Date: 05/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4BM******
Summary

I LEASED AND THEN PURCHASED MY VEHICLE BRAND NEW 8 YEARS AGO. AT AROUND 3,000 MILES, I BEGAN HAVING BRAKING ISSUES. I WOULD GO TO BREAK AND THE PEDAL WOULD ALMOST TOUCH THE FLOOR BEFORE THE VEHICLE WOULD STOP. IT ALMOST CAUSED ME TO GET INTO AN ACCIDENT SO I TOOK IT IMMEDIATELY TO THE DEALERSHIP. IT TOOK ME 3 SEPARATE VISITS TO GET IT PROPERLY DIAGNOSED AND REPAIRED BY FORD. TURNED OUT, THE VEHICLE HAD A FAILED MASTER CYLINDER AND HAD TO HAVE A NEW ONE INSTALLED. NOW, 7 YEARS AND ABOUT 84K MILES LATER, I AM HAVING THE SAME ISSUE WITH THE BRAKES. I AM UNABLE TO SAFELY STOP THE CAR, ESPECIALLY AT HIGH SPEEDS. I HAVE ALWAYS MAINTAINED MY VEHICLE WELL. I TOOK IT TO TWO DIFFERENT MECHANICS THAT STATED THE MASTER CYLINDER ONCE AGAIN NEEDS TO BE REPLACED BUT STATED IT IS INCREDIBLE RARE FOR THIS TO FAIL IN ANY VEHICLE. THEY WERE BOTH SURPRISED THAT IT HAD BEEN REPLACED ONCE BEFORE AFTER SO FEW MILES. THIS IS A MAJOR SAFETY ISSUE AND HAS BEEN REOCCURRING ON THE VEHICLE. I CALLED FORD DIRECTLY AND THEY STATED UNTIL THE PART IS OFFICIALLY RECALLED, THEY ARE OFFERING NOT CONCESSION OR WARRANTY TO REPAIR THE PART. THIS PART RARELY FAILS IN VEHICLES AND LAST TYPICALLY AT LEAST 125K MILES. I WILL NOW HAVE HAD TWO IN LESS THAN 87K MILES. IT IS NOT A REPAIR YOU CAN AVOID FIXING EITHER AS IT WILL NOT ALLOW THE VEHICLE TO SAFELY STOP ONCE THE ISSUE BEGINS.

05/28/2019
Components: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2BM******
Summary

1) DOOR LATCHES ARE FAULTY. ANY DOOR CAN OPEN WHILE CAR IS IN MOTION. ALSO, DOOR LATCH SENSORS ARE FAULTY AND CAUSE ALL INTERIOR LIGHTS TO COME ON IF IT THINKS A DOOR IS OPEN. HAPPENS WITHIN 1ST MILE DRIVEN EVERY TIME SINCE 80K MILES. 2) IN SNOW, THE PIECE OF BODY PLASTIC IN FRONT OF THE FRONT TIRES CAN GET CAUGHT AND DRAGGED UNDERNEATH THE FRONT TIRES. 3) ELECTRICAL PROBLEMS: FUSE BOX RUSTS, PRONGS BREAK OFF IN FUSE BOX. SOMETIMES PUSHING CLUTCH IN WOULD CAUSE LIGHTS TO DIM OR SPEAKER STATIC (MANUAL TRANSMISSION). PROBLEMATIC 12V (ALWAYS HOT) ROUTINELY BROKE 12V DEVICES. DEALERSHIP WAS UNABLE TO FIX THIS AT LAST WARRANTY MAINTENANCE. 4) SEVERAL DEALERSHIPS WERE UNABLE TO SOLVE OR FIND THE CAUSE OF ANY OF THE FOLLOWING: BRAKE ROTOR USUALLY CAUSES HOWLING SOUND UNDER 30MPH AFTER A FEW MILES, (STARTED AROUND 50,000 MILES) AND CAR SOMETIMES SHUT OFF WHILE STOPPED & IDLING (RARE, STARTED AROUND 70,000 MILES). ALSO, MANUAL TRANSMISSION LEVER GETS TOO STICKY TO MOVE WITHOUT EXTREME FORCE UNPREDICTABLY, (STARTED AROUND 25,0000 MILES). EVERY TIME WAS TOLD TRANSMISSION FLUID LOOKS FINE. 5) HIGH PITCHED WHIRRING SOUND AND LOSS OF POWER WITH AC OR DEFROSTER, WORSE AS TIME WENT ON 6) CAR WAS SOLD BECAUSE COST TO REPAIR FAULTY DOOR SENSORS LEADING TO HEADLIGHTS NEVER TURNING OFF, THEREBY CAUSING BATTERY TO DRAIN BELOW 12V REGULARLY, EXCEEDED THE CAR'S VALUE. CAR WOULD NOT PASS INSPECTION WITH THIS ISSUE & NEEDED FREQUENT JUMP STARTS. 7) EXTREME DISTRACTION: "SYNC" INTERFACE WILL CUT OFF STEREO AUDIO WITHOUT WARNING TO TRY AND CONNECT TO MOBILE PHONE FOR A VEHICLE HEALTH REPORT IN THE MIDDLE OF DRIVING. 8) AIR FLOW SENSOR GOES OFF FREQUENTLY STARTING AROUND 50,000 MILES, ONLY SOLUTION IS SPRAYING IN LOTS OF AIR FLOW SENSOR CLEANER. 9) DRIVERS SIDE WINDSHIELD WIPER FELL OFF ABOUT A DOZEN TIMES, EVEN DEALERSHIP INSTALLED. VERY UNSAFE CAR IN MY OPINION.

05/28/2019
Components: POWER TRAIN
Incident Date: 05/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8BM******
Summary

EXCESSIVE "SHUDDERING" IN DUAL-CLUTCH TRANSMISSION WHEN PULLING AWAY FROM A STOP. THIS IS A WIDELY-KNOWN DESIGN DEFECT, BUT FORD HAS NOT DONE ENOUGH TO HELP AFFECTED CUSTOMERS. EVERY FORD TECHNICIAN OPENLY ACKNOWLEDGES THAT IT'S A DESIGN FLAW, AND THEY KNOW HOW TO FIX IT. THIS IS A SAFETY ISSUE SINCE THE CAR CAN STOP DEAD IN ITS TRACKS ON A HIGHWAY WHEN THE CLUTCH FAILS. A RECALL IS WARRANTED.

05/21/2019
Components: POWER TRAIN
Incident Date: 05/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ1BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE DID NOT CHANGE GEARS WHEN STARTED. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED WITHOUT WARNING AND THE TRANSMISSION INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO KENNY ROSS FORD SOUTH (412-881-0001, LOCATED AT 3200 LIBRARY RD, CASTLE SHANNON, PA 15234) WHERE IT WAS DIAGNOSED THAT THE CLUTCH SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

05/13/2019
Components: STRUCTURE
Incident Date: 05/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ6BM******
Summary

EVEN THOUGH FORD STATES THE RECALL ON THE DOOR LATCHES WERE DONE, THE LATCHES ARE MALFUNCTIONING AGAIN AND THE DOORS POP OPEN GOING DOWN THE ROAD.

05/09/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 05/05/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO SAM PACKS FIVE START FORD LOCATED AT 144 N STEMMONS FWY, LEWISVILLE, TX 75067, (469)470-4900 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.THE VIN WAS NOT AVAILABLE.

04/30/2019
Components: UNKNOWN OR OTHER
Incident Date: 02/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ1BM******
Summary

THE CAR IS JERKING WHEN PUT IN GEAR TO DRIVE.

04/20/2019
Components: POWER TRAIN
Incident Date: 04/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4BM******
Summary

FROM THE TIME OF PURCHASE, THIS VEHICLE HAS EXPERIENCED ISSUES AT THE TIME OF ACCELERATION AFTER BEING STATIONARY. DUE TO THIS CONDITION, THE VEHICLE HAS BEEN CALLED BACK BY THE MANUFACTURER, FORD MOTOR COMPANY, FOR A SOFTWARE UPDATE VARIOUS TIMES. HOWEVER, AFTER A SHORT AMOUNT OF TIME, THE VEHICLE STARTS EXPERIENCING THE SAME JERKY ACCELERATION ISSUE AGAIN. DURING THE TIME I USED THE VEHICLE WHILE LIVING IN FLORIDA, THIS CONDITION WAS NOT WORRISOME AS ORLANDO, FL IS A FLAT TERRAIN. HOWEVER, SINCE MOVING TO THE CITY OF ATLANTA, GEORGIA I ENCOUNTER MANY INTERSECTIONS LOCATED IN HILLS, FOR EXAMPLE THE INTERSECTION OF BEECH HAVEN TRAIL AND CUMBERLAND PKWY SE; WHEN AT THE TIME OF ACCELERATION BEFORE TURNING, THE VEHICLE JERKS AND DOES NOT IMMEDIATELY ACCELERATE, PUTTING MY LIFE AT RISK, SINCE I CAN EASILY BE CRASHED INTO BY THE INCOMING TRAFFIC DUE TO THE DELAY. EVEN THOUGH I HAVE OWNED THIS VEHICLE FOR YEARS, I HAVE NOT BEEN SATISFIED SINCE THIS DEFECT HAS BEEN PRESENT FROM THE TIME THE VEHICLE WAS NEW AND HAS NOT BEEN FIXED AFTER VARIOUS VISITS TO THE DEALERSHIP. WITH THIS NOTE I RECORD THE STATE OF THE VEHICLE, LIKE I MENTIONED PREVIOUSLY, PUTS MY LIFE AT RISK.

04/16/2019
Components: ELECTRICAL SYSTEM
Incident Date: 01/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ8BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE HORN AND INTERIOR LIGHTING WERE INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A SHORT IN THE FUSE BOX. THE TECHNICIAN ADVISED THE CONTACT TO CHECK FOR RECALLS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

04/10/2019
Components: POWER TRAIN
Incident Date: 04/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ3BM******
Summary

"TAKATA RECALL" OUT OF THE BLUE, MY CAR WOULDN'T GO INTO REVERSE ANYMORE. I TOOK IT TO A PLACE TO HAVE IT PUT ON THE MACHINE, AND THE REPORT CAME BACK THAT IT WAS MY CLUTCH FORK AND CLUTCH POSITION B, THAT NEEDED TO BE LOOKED AT AND CHECKED. WHEN I STARTED CALLING AROUND TO DIFFERENT CAR SHOPS, I WAS TOLD THERE WAS A RECALL MY EXACT SAME 2011 FORD FIESTA AND THAT THE RECALL WAS DEALING WITH THE SAME TROUBLES I'M HAVING. MY CAR ONLY HAS 64,000 MILES ON IT.

04/08/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5BM******
Summary

HEAD LIGHTS ALL OF A SUDDEN STOPPED WORKING, HAD BEEN USING CAR EARLIER IN THE NIGHT THEN HAD TO RUN OUT AGAIN & NO HEAD LIGHTS, HAD FUSE CHECKED STATES FUSE BOX CORRODED, SHORTING OUT FUSES, WHILE CHECKING THEM CAR WOULD NO LONGER START, FINALLY DID GET TO WORK AFTER CHECKING ALL FUSES. SEEN ARTICLE FROM CANADA ABOUT SAME PROBLEM BUT UNITES STATES DOESN'T SEEM TO ACKNOWLEDGE THERE IS A PROBLEM. THIS IS DEFINATELY A HAZARD IF IT CAN AFFECT THE CAR ACTUALLY STARTING OR SHUTTING OFF

04/04/2019
Components: POWER TRAIN
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION GEAR SLIPPED AND THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE. THE VEHICLE WAS TAKEN TO WILMES FORD (108 N. VETERANS DR, ALTUS, OK) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

03/20/2019
Components: SUSPENSION,POWER TRAIN
Incident Date: 03/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ0BM******
Summary

I HAVE TWO ISSUES ON MY CAR. THE FIRST AND MOST CONCERNING ONE TO ME IS JITTERING IN THE DRIVETRAIN UP FRONT WHEN TAKING OFF. FEELS LIKE ITS SLIPPING IN BETWEEN GEARS. WHILE DKING THIS IT SOUNDS LIKE METAL COMPONENTS ROLLING CLOSE TO EACH OTHER AS IF THERE WERE SOME SLOP ALLOWING THEM TO FLOAT AROUND SOME. THATS ALL AS FAR AS DRIVETRAIN. MY SECOND ISSUE IS THE FRONT PASSENGER SIDE WHEEL AREA ON CERTAIN BUMPS FEELS AND SOUNDS LIKE A STRUTT OR SHOCK HAS WEAR ON IT AND ALLOWING IT TO MAKE FREQUENT THUMPING NOISES WHILE GOING OVER THESE BUMPS. QUITE OFTEN WITH WORN ROADS WHERE I RESIDE. OTHER THAN THESE ISSUES ITS BEEN A REALLY GOOD GAS SAVING CAR. THANK YOU FOR YOUR TIME.

03/11/2019
Components: POWER TRAIN
Incident Date: 03/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJOBM******
Summary

THE CAR SHAKES AND SHUTTERS. ROUGH WHEN SHIFTING. THE SPEED WILL QUICKLY CHANGE SOMETIMES HAS PROBLEMS STARTING. NOT SAFE TO DRIVE. FORD DEALERSHIP NEAR WHERE I LIVE SAYS IT IS THE CLUTCH AND WANTS $1500 JUST TO FIGURE OUT EXACTLY WHAT IS WRONG. THEY HIGHLY SUGGEST REPLACING WHOLE TRANSMISSION $5700 BECAUSE IF THEY FIX ONE PART AND ANOTHER BREAKS IT WILL COST $1500 JUST TO TAKE APART AGAIN. CRAZY BECAUSE IT HAS ONLY 91000 MILES AND IS ONLY WORTH $4500. HELP I DON'T HAVE THIS KIND OF MONEY FOR FIXING THIS UNSAFE CAR

03/06/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 03/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE TAIL LIGHT BULBS AND REPLACED THE FUSE. THE MECHANIC FOUND THAT THE FUSE BOX WAS CORRODED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

03/05/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/07/2015
Crash: No
Fire: No
Summary

MY 2011 FORD FIESTA, SHUTS OFF WITHOUT WARNING. ALTHOUGH IT SEEMS TO BE RELATED TO HAVING THE A/C OR HEAT ON, THE ISSUE HAS GOTTEN PROGRESSIVELY WORSE. MY VEHICLE HAS LESS THAN 90,000 MILES AND THE CAR BATTERY HAS BEEN CHECKED AND IS REPORTEDLY IN GOOD CONDITION. IT OCCURS WHEN I AM SLOWING DOWN TO BRAKE OR PULLING OFF BUT BRAKE SUDDENLY, THE VEHICLE SEEMS TO STALL AND SHUT OFF.

02/05/2019
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 02/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0RU8ER******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE ACCELERATING FROM A STOP LIGHT, THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO MULTIPLE INDEPENDENT MECHANICS WHO STATED THAT THE TRANSMISSION AND FUEL INJECTION NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO CITRUS MOTORS FORD (1375 S WOODRUFF WAY, ONTARIO, CA 91761, (855) 451-7126) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH AND SHAFT NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

01/30/2019
Components: POWER TRAIN
Incident Date: 06/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9BM******
Summary

THE TRANSMISSION HAS BEEN SHUTTERING, STALLING AND JERKING IRRATICLY WHILE IN MOTION, ON THE STREET/ HIGHWAY SOMETIMES ROLLS BACKWARD AND FORWARD ON REVERSE HAVE NOTIFIED MANUFACTURE THEY WON'T HELP PUT IN SHOP REPLACED TRANSMISSION COST 1700 AND THE PROBLEM STILL EXISTS BUT WORSE NOW WHEN TURNING JERKS AND SHAKES AND IS LEAKING TRIED TO GET IT FIXED AGAIN NO MECHANIC WILL DO THE WORK PLUS NOW MY WARRANTY IS EXPIRED AND I CAN NO LONGER AFFORD REPAIRS. THIS WILL BE THE THIRD ATTEMPT ON REPAIRING THE VEHICLE TRANSMISSION. THIS CAR IS VERY DANGEROUS TO BE DRIVING ON THE ROAD CAN CAUSE MANY ACCIDENTS DUE TO POWER TRAIN MALFUNCTION. FORD AND OTHER MECHANICS DON'T WANT TO DO THE WORK TO REPAIR THE CAR PLUS ALL MODELS TRANSMISSIONS ARE FAULTY REGARDLESS IF IT GETS REPLACED. CAR NEEDS TO BE RECALLED!!

12/15/2018
Components: STRUCTURE
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ3BM******
Summary

DOOR LATCH DOES NOT WORK, MAKING THE DOOR FOR THIS VEHICLE UNABLE TO CLOSE. PRIMARY FUNCTIONS SUCH AS CLOSING THE DOOR WON'T BE ABLE TO BE DONE AS IT DOES NOT CLOSE AT ALL.

12/14/2018
Components: POWER TRAIN
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 5 MPH, THE MAINTENANCE WARNING AND MAJOR ENGINE MALFUNCTION INDICATORS ILLUMINATED. THE VEHICLE FAILED TO SHIFT IN DIFFERENT GEARS. THE VEHICLE WAS TAKEN TO ELDER FORD OF TAMPA (9560 N FLORIDA AVE, TAMPA, FL 33612, (813) 498-0779) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE CLUTCH WARRANTY EXPIRED AFTER SEVEN YEARS. THE APPROXIMATE FAILURE MILEAGE WAS 68,800.

12/14/2018
Components: POWER TRAIN
Incident Date: 12/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJXBM******
Summary

TRANSMISSION WILL NOT CHANGE GEARS. FORD HAS EXTENDED WARRANTY BUT IT EXPIRES AT 100000 MILES. ITS A KNOW PROBLEM WITH FORD FIESTA AND FOCUS DURING A FEW YEARS THAT FORD HAS NOT ADDRESSED. CAR WAS PARKED AND AS I STARTED DRIVING IT WAS JERKY AND GEARS WOULD NOT SHIFT CORRECTLY. PROBLEM IS NOT CONSTANT. IT COMES AND GOES.

12/12/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ0BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT BOTH OF THE HEADLIGHTS FAILED INTERMITTENTLY. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN TSB NUMBER: 17B16. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND STATED THAT THE FUSE BLOCK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.

11/29/2018
Components: POWER TRAIN
Incident Date: 11/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE TRANSMISSION MALFUNCTIONED. WHILE DRIVING 20 MPH, THE VEHICLE HESITATED AND WOULD NOT REVERSE. THE DEALER (SANTA MONICA FORD LINCOLN, 1230 SANTA MONICA BLVD, SANTA MONICA, CA 90404, (310) 451-1588) STATED THAT THE WARRANTY FOR THE RECALL HAD EXPIRED. THE MANUFACTURER WAS CONTACTED AND STATED THE SAME THING AS THE DEALER. THE FAILURE MILEAGE WAS 50,000.

10/26/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0BM******
Summary

FOR THE PAST FEW MONTHS I'VE BEEN TRYING TO FIGURE OUT WHAT'S BEEN HAPPENING WITH MY VEHICLE. I HAVE A 2011 FORD FIESTA. IT IS A MANUAL. I'M NOT STALLING IT, BUT WHEN I'M DRIVING- WHETHER I'M STOPPED OR ACTUALLY MOVING (EVEN AT 45 + MPH) IT WILL COMPLETELY SHUT OFF. THE RPMS SOMETIMES FALL 2-300 BELOW RANDOMLY BUT WILL COME BACK AND KEEP GOING. HOWEVER, WHEN THEY FALL AND FOR WHATEVER REASON THE VEHICLE CAN'T FIGURE OUT THAT THE RPMS SHOULD BE HIGHER, IT SHUTS OFF COMPLETELY. WHEN IT ACTUALLY SHUTS OFF I HAVE NO WARNING. HERE IS THE LINK I FOUND ON INFORMATION ABOUT THE FORD FOCUS RECALLS: HTTPS://WWW.WFTV.COM/NEWS/NATIONAL-NEWS/AP-TOP-NEWS/FORD-RECALLS-NEARLY-15M-FOCUSES-BECAUSE-ENGINES-CAN-STALL/859721918 LUCKILY I HAVE A MANUAL AND I CAN SHIFT INTO NEUTRAL AND RESTART THE CAR EVEN WHEN I'M GOING DOWN CITY STREETS OR BUSY INTERSECTIONS. THIS IS AN INCREDIBLY DANGEROUS SITUATION, AND I'VE BEEN TRYING TO DIAGNOSE IT FOR MONTHS. IN A 10 MINUTE DRIVE THIS CAN HAPPEN AS MANY AS 3-4 TIMES. THERE'S NO LINK TO WHY IT HAPPENS SOMETIMES AND NOT OTHERS. SHIFTING INTO ANOTHER GEAR DOESN'T EFFECT IT. I HAVE NOTICED AFTER I GET FUEL IT TENDS TO HAPPEN MORE OFTEN, BUT I'M UNSURE IF THAT'S CORRELATION OR CAUSATION. SOMETIMES AFTER I GET FUEL I CAN'T EVEN GET BACK ONTO THE MAIN ROAD WITH OUT THE CAR DYING COMPLETELY. WHEN IT SHUTS OFF IT WILL ALMOST ALWAYS TURN BACK ON JUST FINE. I RECENTLY GOT MY BATTERY REPLACED THINKING THAT THAT WOULD HAVE POSSIBLY SOLVED THE ISSUE BUT IT HAS PERSISTED. OIL CHANGES/TUNE UPS DON'T FIX IT EITHER. I'M UNSURE OF WHAT THE EXACT ISSUE IS, BUT I DID SEE THAT FORD IS RECALLING THEIR FOCUS MODELS FROM 2012-2018 FOR AN ISSUE THAT SOUNDS EXACTLY WHAT I'M EXPERIENCING. I WOULD REALLY LIKE TO SEE THEM OPEN UP THEIR INVESTIGATION TO POSSIBLY INCLUDE FIESTA'S LIKE MINE BECAUSE IT SEEMS TO BE A RELATED ISSUE.

10/22/2018
Components: AIR BAGS
Incident Date: 10/13/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4FJ1BM******
Summary

I WAS IN A CAR ACCIDENT ON 10/13/2018. I WAS STRUCK ON THE DRIVERS SIDE, BACK OF MY 2011 FORD FIESTA. MY CAR SPUN AROUND AND FLIPPED AND ROLLED. DURING THIS TIME THE AIR BAGS DID NOT OPEN. I WAS TRAVELING ON THE INTERSTATE WHEN I WAS STRUCK GOING 60 -65 MPH. THE CAR THAT STRUCK ME WAS GOING MUCH FASTER, 80-85 MPH. I AM WONDERING WHY MY AIR BAGS DID NOT OPEN. ARE THERE ANY OTHER REPORTS LIKE MINE? MY CAR LANDED UPRIGHT IN A GRASSY MUDDY FIELD. I AM STILL BEING SEEN FOR MEDICAL TREATMENTS AND WAITING TO HEAR IF MY CAR IS A TOTAL LOSS OR REPAIRABLE.

10/22/2018
Components: AIR BAGS
Incident Date: 10/13/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4FJ18M******
Summary

I WAS IN AN ACCIDENT WITH MY 2011 FORD FIESTA AND I WAS HIT ON THE DRIVER SIDE OF THE BACK OF THE CAR. THE CAR SLAMMED INTO ME AND CAUSED MY CAR TO SPIN AND THEN THE CAR FLIPPED AND ROLLED. THE CAR LANDED UPRIGHT INTO A MUDDY, GRASSY FIELD. THE AIR-BAGS DID NOT OPEN UPON IMPACT. I WAS TRAVELING ON THE INTERSTATE GOING 60 MPH. THE CAR THAT HIT ME MUST HAVE BEEN GOING 85 MPH.

10/21/2018
Components: STRUCTURE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/10/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4BJ4BM******
Summary

2/4/15, DICKINSON CO. KANSAS, COLLISION WITH FIXED OBJECT,LEFT TURN, IMPACT TO PASSENGER FRONT CORNER, RAN OFF RIGHT SIDE OF THE ROAD,STRUCK FIXE OBJECT, DAMAGE TO BOTH PASSENGER FRONT CORNER/QUARTER OF CAR. 10/11/16, JACKSON CO, MISSOURI, MOVING IN TRANSPORT COLLISION, IMPACT REAR OF CAR, TOWING INDICATOR, DRIVER FRONT AND PASSENGER AIRBAGS DEPLOYED. 2 ACCIDENTS: FORMER OWNER, NOT ME. THE CAR TRUCK IS ALWAYS LIFTED WHEN CLOSED, FRONT SIDE OF WINDSHIELD FRAME IS BUMPY, PASSENGER SIDE NEAR BACK WHEEL IS BUMPY, THE CAR ACCIDENTS SMASHED THE CAR. TRANSMISSION, JERKS BACK AND FORTH 24/7, GOING TO, FROM STREET LIGHTS, INTERSECTIONS, LIKE WANTS TO DIE ON NORMAL STRAIGHT STREET AND ON HILLS. THE CAR ROLLS BACK ON HILLS BY ITSELF. LACK OF ACCELERATION SPEED FROM BRAKES TO GAS PEDAL. THE 10/8/2018 PHONE CALL MIKE FROM FLORIDA, FORD, TRANMISSION SETTLEMENT PHONE CALL SAID "TRANSMISSION IS THE FORD FLAW". I WENT TO THE BLUE SPRINGS, MO, INDEPENDENCE, MO, DEALERSHIPS 4 TIMES FROM MARCH 13, 2017, JULY 4, 2018: BATTERY FUSE BOX RECALL. PASSENGER DOOR FLEW OPEN/DOOR LATCH RECALL, SEPT. 24, 2018, THE BLUE SPRINGS, MO, DEALERSHIP DID NOT FIX THE TRANMISSION, UNDER 100,000 MILE WARRENTY. THE AIR CONDITIONING COMPRESSOR BROKE AND IT IS NOT WORKING FROM SEPT., 24, 2018, THE COST TO FIX IS $2,172, THEY CHARGED $99.50 DIAGNOSTIC, DID NOT FIX THE AIR CONDITIONING. THE DEFROSTER IS NOT WORKING SINCE OCT. 10, 2018, IT IS CONNECTED TO THE COMPRESSOR, WHEN TURNED ON THE DEFROSTER MAKES A CRANK NOISE IN THE ENGINE. THE HEATER SYSTEM HAS A WEIRD CRANK NOISE WHEN TURNED TO LOW, HIGH, DOES NOT WORK EITHER. THE BBB AUTOLINE CLOSED MY LEMON LAW COMPLAINT CASE NUMBER FRD1825535 CASE, DID NOT HELP ME, BECAUSE THEY LIMIT CASES TO 36,000 MILES. THE VEHICLE IS A LIFE HAZARD 24/7. MY CAR IS 82,130 MILES. I CAN NOT DRIVE THIS NON-RELIABLE CAR.

10/06/2018
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ0BM******
Summary

ISSUES INVOLVING CLASS ACTION LAWSUIT

09/10/2018
Components: AIR BAGS
Incident Date: 06/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

08/31/2018
Components: STRUCTURE
Incident Date: 08/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ8BM******
Summary

WHILE DRIVING DOWN THE HIGHWAY, IN A CURVE, MY DRIVER'S FRONT DOOR SWUNG OPEN. THIS IS A WELL KNOWN AND DOCUMENTED ISSUE, AND A FEDERAL RECALL WAS ISSUED. DUE TO DEFECTIVE DOOR LATCH, DOORS FLY OPEN WHILE DRIVING. THE LATCH WAS REPLACE ONCE UNDER RECALL. THE VEHICLE, NOW, HAS THE EXACT SAME ISSUE. THIS ISSUE IS EXTREMELY DANGEROUS, AS IT HAPPENS WITHOUT WARNING, AND THE DOOR WON'T REMAIN CLOSED, ONCE THE DEFECTIVE LATCH FAILS. BOTH APPEL FORD, AND FORD MOTOR COMPANY, REFUSE TO COVER THE REPAIR, FOR THIS KNOWN RECALL ISSUE. I BELIEVE THE RECALL NUMBER IS 15S16.

08/28/2018
Components: UNKNOWN OR OTHER
Incident Date: 08/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1BM******
Summary

2011 FORD FIESTA CONTINUES TO HAVE LATCH FAILURES AFTER LATCHES HAVE BEEN REPLACED UNDER SAFETY RECALL NOTICE 15S16/NHTSA RECALL 15V-246 FORD REFUSES TO COVER COST OF REPAIR OF LATCH SINCE THEIR RECORDS SHOW THAT IT IS REPAIRED. FIRST DOOR LATCH FAILURE IN OCT. 2015 TOOK IT IN AND THEY REPLACED ALL 4 DOOR LATCHES. NEXT DOOR LATCH FAILURE IN JUNE 2016. REPLACED UNDER RECALL. ANOTHER LATCH FAILURE IN FEBRUARY 2017. AGAIN REPLACED UNDER RECALL. WE HAVE HAD A FOURTH LATCH FAILURE AUG 2018. PASSENGER SIDE DOOR WILL NOT LATCH. FORTUNATELY NO ONE WAS INJURE AND DEFECT WAS DISCOVERED WHEN THE VEHICLE WAS NOT IN MOTION. FORD IS REFUSING TO COVER THE COST OF REPAIR. THIS IS A KNOWN SAFETY ISSUE AND THEY REFUSE TO COVER IT.

08/25/2018
Components: STRUCTURE,WHEELS,ENGINE
Incident Date: 09/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXBM******
Summary

TAKATA RECALL , I HAVE A 2011 FORD FIESTA AND THE ENGINE GOT MESSED UP SO I TOOK IT TO A SHOP AND THEY FIXED IT I PAID 2,500 TO GET IT FIXED AND WHEN I'M DRIVING MY WHEELS GO ALL CRAZY AND ALL THIS SENSORS TURN ON AND MY DOOR OPEN LAST TIME WITH MY 2 YEAR OLD AND MY 6 YEAR OLD INSIDE AND NOW IT WON'T CLOSE.

08/13/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 07/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4C1XBM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING 60 MPH AT NIGHT, THE CONTACT WAS PULLED OVER BY A STATE TROOPER WHO ALERTED HER THAT THE VEHICLE'S HEADLIGHTS WERE NOT ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY AUTO & TRUCK CENTER (103 E HILL ST, THORP, WI 54771) WHERE IT WAS DIAGNOSED THAT THE BATTERY JUNCTION BOX HAD CORRODED ALL THE HEADLIGHT WIRING, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

08/06/2018
Components: ENGINE
Incident Date: 08/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ3BM******
Summary

TRANSMISSION SHUDDERS WHEN ACCELERATING.

07/25/2018
Components: STRUCTURE
Incident Date: 07/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ5BM******
Summary

REAR HATCH LOCK RECALL 2011 FORD FIESTA SES HATCHBACK REAR HATCH LOCK MALFUNCTION. REAR HATCH (DOOR) WILL NOT REMAIN CLOSED WHEN PARKED AND WILL OPEN WHILE VEHICLE IS IN MOTION OR OPEN UNEXPECTEDLY ONCE CLOSED, POTENTIALLY INJURING VEHICLE OPERATOR / OWNER. THIS VEHICLE VIN IS NOT INCLUDED IN THE CURRENT FORD RECALL FOR THIS ISSUE. VIN - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/01/2018
Components: ELECTRICAL SYSTEM
Incident Date: 04/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ7BM******
Summary

TAILS LIGHTS , DOME LIGHTS INSIDE OF THE CAR DASH LIGHTS, RADIATOR ( THERMOSTAT) FAILURE CAUSING OVER HEATING .AND CAR SHUTTING OFF WHILE DRIVING THE FUSE BOX IS CORRODED , THE BOX WAS NOT PROPERLY MADE AS THERE IS A VENT HOLE ON IT ALLOWING SALT FROM THE WINTER STREETS DIRT WATER ETC TO ENTER THE BOX AND NOW WE HAVE TO REPLACE THE BOX, FUSES AND SEVERAL ELECTRICAL CORD ISSUES . MY PHONE IS NOT ALLOWING ME TO UP LOAD MY PHOTOS

06/27/2018
Components: STEERING
Incident Date: 06/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ2BM******
Summary

I HAD COMPLAINED OF A GRINDING OR CLUNKING SOUND WHEN TURNING THE STEERING WHEEL. SOUND AND SHUDDER TO STEERING WHEEL SEEMED LIKE IT WAS BETWEEN STEERING WHEEL AND STEERING GEAR. I LOOKED UP ONLINE ARTICLES AND IT MENTIONED STEERING BY WIRE AND OTHER MISDIRECTION. SEEMED TO ME TO BE SOMETHING LIKE A UNIVERSAL JOINT; BUT THIS IS NOT MY EDUCATED DIAGNOSIS, JUST A THOUGHT. DEALER SERVICE WRITERS CONTINUED TO SAY SOMETHING AKIN TO "YEAH, THAT'S WHAT THEY DO AND IT'S NORMAL FOR THAT VEHICLE/MODEL/ETC". ON 6/11/18, WHEN I GO TO PICK UP VEHICLE FOR ANOTHER PROBLEM, [WHICH HAD RECALLS AND CONTINUES TO CAUSE PROBLEMS THAT ARE FIXED "UNDER WARRANTEE" SEE FORD "CUSTOMER SATISFACTION PROGRAMS 14M01, 14M02" AND FORD "SOFTWARE UPDATE PROGRAM 15B22] I AM TOLD I NEED TO HAVE RECOMMENDED WORK DONE. THIS RECOMMENDED WORK READS AS FOLLOWS: ITEM 03 CONCERN: STEERING COLUMN SHAFT CLUNKING/BINDING WHEN TURING (SIDE NOTE: YES, WRITTEN AS "TURING"!) LEFT OR RIGHT. VEHICLE IS EQUIPPED WITH OLD DESIGN STEERING COLUMN SHAFT. UPDATED PARTS AVAILABLE TO CORRRECT AND PREVENT CONCERN FROM REAPPEARING. CORRECTION: CUSTOMER DOES NOT WANT WORK DONE". [END OF WORK RECOMMENDED ON FORM]. IT IS NOT THAT I DON'T WANT THE WORK COMPLETED, IT IS THAT I HAVE BEEN BRINGING UP THIS PROBLEM FOR AT LEAST 4 YEARS; IE, UNDER WARRANTEE TIME AND MILEAGE. THIS IS A SAFETY ISSUES, WHICH BROUGHT ME TO YOUR SITE. I HAVE HAD NO PROBLEM UP UNTIL NOW OTHER THAN THE SOUND AND CREAKING FEEL IN STEERING WHEEL. WHAT HAS ME UPSET FIRST IS THAT ALL THE SUDDEN THERE IS NOW!!! UPDATED PARTS AVAILABLE; PREVIOUSLY, IT WAS "NORMAL SOUND AND FEEL". FROM 6/20, UNTIL 6/27/18 DAILY, I CALLED THE FORD WEST REP FOR CALIF CENTRAL VALLEY AREA @ 866/631-3788. THE PHONE CIRCLE ENDS WITH OPTIONS "LEAVE A MESSAGE" OR "FOR OPERATOR, PUSH 0" WHICH CUTS OFF THE PHONE CONNECTION. THIS "NORMAL" STEERING CLUNK APPEARS TO HAVE NOW BECOME A SAFETY ISSUE.

06/25/2018
Components: POWER TRAIN
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJXBM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING 45 MPH, THE RPMS INCREASED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KEN GRODY FORD (6211 BEACH BLVD, BUENA PARK, CA 90621) WHERE IT WAS DIAGNOSED THAT THE PCM WAS FRACTURED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER. THE FAILURE MILEAGE WAS 88,587.

06/12/2018
Components: POWER TRAIN
Incident Date: 06/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ4BM******
Summary

TL* THE CONTACT OWNED A 2011 FORD FIESTA. WHILE MAKING TURNS AT LOW SPEEDS, THE VEHICLE EXPERIENCED HESITATION AND INDEPENDENT SHIFTING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KOVATCH FORD (423 W CATAWISSA ST, NESQUEHONING, PA), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT OF A 'SILENT RECALL' FOR THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 59,582. *TT

06/04/2018
Components: ELECTRICAL SYSTEM
Incident Date: 02/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6BM******
Summary

I PURCHASED MY VEHICLE IN JANUARY OF 2018. 3 OR SO WEEKS AFTER PURCHASING THE VEHICLE, MY CHECK ENGINE LIGHT CAME ON. IT WAS THE CATALYTIC CONVERTER THAT NEEDED TO BE REPLACED(FORTUNATELY THIS FELL UNDER WARRANTY SO IT WAS NO COST TO ME) AT THE TIME OF PURCHASE, I DID NOT CHECK TO SEE IF THE AC WAS IN WORKING ORDER SINCE IT WAS WINTER. NOW THAT IT'S GOTTEN WARMER, I FIND THAT IT DOES NOT WORK. THE UNIT WAS CHARGED AND THE COMPRESSOR WAS NOT DEFECTIVE. AFTER 3 HOURS OF DIAGNOSTICS, I WAS INFORMED THAT THE PROBLEM WAS WATER IN THE FUSE BOX. THE ENTIRETY OF THE FUSE BOX WAS HEAVILY CORRODED. ALL OF THE FUSES HAD TO BE REPLACED, AS WELL AS FOAM SEALS PLACED, AND DIELECTRIC GREASE PLACED ON ALL THE FUSES TO PROTECT THEM FROM FUTURE DAMAGE. THIS FIXED THE PROBLEM WITH THE AC, AS WELL AS A PROBLEM I WAS HAVING WITH THE VEHICLE JERKING UPON ACCELERATION. I SUSPECT THAT THIS MAY HAVE BEEN THE REASON FOR THE CATALYTIC CONVERTER FAILURE AS WELL. THE ISSUE HAS BEEN RECOGNIZED BY FORD BUT A RECALL HAS NOT BEEN PLACED YET, SO ALL OF THESE ISSUES ARE EXPECTED TO BE PAID FOR BY ME. IF THE REPAIR HAD BEEN DELAYED ANY LONGER, I BELIEVE THAT MORE ELECTRICAL/FUSE ISSUES WOULD HAVE SURFACED.

05/28/2018
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ3BM******
Summary

FOR NO APPARENT REASON, THE CAR WILL RANDOMLY CUT OFF, USUALLY WHEN IDLING. THE CHECK ENGINE LIGHT NEVER COMES ON. MULTIPLE MECHANICS SAY THERE ARE NO DIAGNOSTICS SINCE THE SERVICE LIGHT DOES NOT COME ON. WE'VE BEEN TOLD IT'S A KNOWN PROBLEM, BUT NO RECALL AND FORD DOESN'T KNOW WHAT THE CAUSE IS.

04/30/2018
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 04/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ4BM******
Summary

MY HUSBAND AND I BOUGHT A CAR FROM THEM. IT IS IN MY HUSBANDS NAME. MY HUSBAND IS NOT FROM THIS COUNTRY AND DOESN'T KNOW WHAT THINGS MEAN IN THEIR CONTEXT. THIS CAR WAS SOLD TO US AS IS WITH A BRANDED TITLE. WE ACCEPTED THAT. HOWEVER, THE CAR WAS SOLD TO US WITH BROKEN PARTS AND THE REPAIRS THAT WERE DONE TO IT WERE NOT DONE TO STANDARD OEM SPECIFICATIONS. THE CAR WAS SOLD TO US WITH A BROKEN FRONT AXEL. THIS IS A MAJOR SAFETY ISSUE BECAUSE HAD THIS COMPLETELY BROKEN GOING DOWN THE ROAD AND WE WERE IN A WRECK THAT WOULD HAVE BEEN BAD. THE CAR IS NOT FIXED AT THIS TIME AND THEY REFUSE TO FIX IT DUE TO THE PAPERS THAT WERE SIGNED BY MY HUSBAND THAT OF WHICH I AM SURE HE DIDN'T KNOW WHAT HE WAS SIGNING BEING SOMEONE WHO HAS NEVER BOUGHT A CAR BEFORE. I DO T FEEL THAT THIS CAR LOT SHOULD BE ALLOWED TO SELL THE CAR IN THIS CONDITION EVEN AS IS. PLEASE LET ME KNOW IF WE HAVE ANY RIGHTS HERE. THANK YOU!

04/25/2018
Components: UNKNOWN OR OTHER
Incident Date: 04/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ8BM******
Summary

"ENGINE MALFUNCTION" DISPLAYED ON SCREEN ONCE THE CAR IS SHUT OFF AND RESTARTED THIS NOTIFICATION GOES AWAY BUT CAME BACK 50 MILES LATER WHILE DRIVING. CONTACTED FORD ONLINE AND THEY COULD NOT TELL ME WHAT THE ISSUE IS. CONTACTING DEALER IN THE MORNING, JUST WANTED TO START DOCUMENTING THIS, THERE ARE SEVERAL POST FROM FIESTA OWNERS WITH THIS SAME ISSUE AND DEALERSHIP NOR FORD MOTOR COMPANY HAVE NOT ADDRESSED OR RESOLVED THE ISSUE.

04/15/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0BM******
Summary

I'VE ONLY OWNED MY FIESTA FOR 2 YEARS AND NOW MY CAR WON'T MOVE WHEN I AM IN DRIVE OR REVERSE AS I STEP ON THE GAS PEDDLE TO ACCELERATE. BEFORE THIS, MY CAR WOULD JERK FORWARD WHEN I WOULD GO TO ACCELERATE AND ACT AS IF IT WAS GOING TO STALL OUT IN THE MIDDLE OF TRAFFIC. I'VE TAKEN IT TO FORD BEFORE TO GET THE RECALLS FIXED BECAUSE MY PASSENGER DOOR SWUNG OPEN WHILE I WAS DRIVING AND THEY FIXED THE TRANSMISSION AND CLUTCH RECALL BUT NOW I'M HAVING PROBLEMS AGAIN.

04/13/2018
Components: TRACTION CONTROL SYSTEM
Incident Date: 01/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ1BM******
Summary

2011 FORD FIESTA. CONSUMER WRITES IN REGARDS TO VEHICLE TRACTION CONTROL SHUT DOWN POWER TO THE DRIVE WHEELS DEFECT. *SMD

03/16/2018
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 03/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9BM******
Summary

DRIVER SIDE DOOR WILL NOT LATCH RANDOMLY CAME OPEN DURING DRIVING AND NOW DOOR WILL NOT SHUT

03/05/2018
Components: POWER TRAIN
Incident Date: 02/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ7BM******
Summary

I WAS DRIVING TO WORK ON THE HIGHWAY, IT WAS SLOW TRAFFIC, AND UPON SLOWING DOWN, I FELT A LURCH AND A HIGH PITCH. THE CAR CONTINUED TO DRIVE, AND UPON ARRIVING TO WORK A FEW MINUTES AWAY, THE CAR BEGAN TO SMELL BAD. I PARKED AND TURNED THE CAR OFF. I TURNED THE CAR ON AGAIN AND IT WOULD NOT CHANGE GEARS. I HAD TO GET MY CAR TOWED. THE CAR IS CURRENTLY AT A MECHANIC, AND HE SUBLET THE JOB TO A FORD TECH WHO IS NOW SAYING THAT THE TRANSMISSION BLEW UP. SO NOW A TRANSMISSION, TRANS COMPUTER, CLUTCHES, AND FORK HAVE TO BE REPLACED AND THEY ARE CHARGING $5250 FOR THE JOB. THE CAR SHOWED NOTHING WRONG ASIDE FROM THE WEIRD LURCH. THERE WAS NO CHECK ENGINE LIGHT, NO TROUBLE CODES. THE ONLY THING I SAW WAS AFTER PARKING THE CAR AND TURNING IT BACK ON, A POPUP FLASHED ON THE SCREEN SAYING TRANSMISSION MALFUNCTION.

02/08/2018
Components: SEATS
Incident Date: 10/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0BM******
Summary

THE CAR HAS HEATED SEATS. THE DRIVER SIDE SEAT GETS SO HOT THAT IT BURNS AFTER ABOUT 5 MINUTES OF TURNING IT ON. THE PASSENGER SIDE WORKS FINE.

01/10/2018
Components: POWER TRAIN
Incident Date: 11/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ3BM******
Summary

MY SON WAS ALMOST KILLED OVER THE HOLIDAY WEEKEND WHEN HIS VEHICLE POWER WENT DOWN TO AROUND 35 IN A 55 MPH ZONE AND WOULD NOT GET OVER THE 35MPH. THIS IS THE FOURTH TIME THIS HAS HAPPENED, BUT THE CLOSEST TIME HE HAS COME TO LOSING HIS LIFE BY BEING HIT. WE CALLED FORD AND THEY SAID SOMEONE WOULD CALL BACK AS WE HAVE SEEN A RECURRING THEM OF PEOPLE HAVING THE SAME ISSUES AS REPORTED ON THE INTERNET BUT FORD HAS NOT BEEN RESPONSIVE AND IT HAS BEEN ALMOST TWO MONTHS. HE IS TO AFRAID TO DRIVE THE CAR ANY LONGER SO IT JUST SITS UNUSEABLE IN MY DRIVEWAY.

01/04/2018
Components: STEERING
Incident Date: 08/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ2BM******
Summary

CRUNCHING NOISE IN STEERING WHEEL WHEN TURNING. DUPLICATED CONCERN TRACE NOISE TO LOWER STEERING COLUMN . REPAIR WOULD COST $455. I BOUGHT AS A USED CAR IN AUGUST 2017

11/05/2017
Components: STEERING
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2BM******
Summary

STEERING WHEEL FLOPS AND CLUNKS DURING SLOW TURNS

10/30/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 10/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2BM******
Summary

MY 2011 FORD FIESTA WITH ONLY 94K ON IT HAS A AUTOMATIC TRANSMISSION FAILURE AND STARTING ISSUES. THERE ARE RECALLS ON WHERE FORD EXTENDED THE TCM WARRANTY TO 10 YEARS 150,000 MILES WHICH I BELIEVE MAY HAVE LEAD TO THE FAILURE OF MY TRANSMISSION. THE FORD DEALERSHIP IN ANKENY IOWA SAYS THEY WILL NOT DO ANYTHING FOR ME TO FIX THIS PROBLEM..

10/29/2017
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJXBM******
Summary

FAULTY TRANSMISSION. HAD TO BE REBUILT AROUND 35,000 MILES, HAS STILL HAD ALL SIGNS PEOPLE HAVE BEEN HAVING. SHUTTERING ON TAKEOFF,GRINDING NOISES,ETC. TRANSMISSION FAILED ON SECOND INCIDENT AND WAS TOLD AT THE DEALERSHIP IT HAD NO TROUBLE CODES AND TO LET IT COMPLETELY FAIL THE NEXT TIME SO THEY WOULD TOW IT IN. NOW AT 70,000 MILES A WARNING ON THE DASH HAS COME ON SAYING "TRANSMISSION FAILURE". THIS CAR WAS BOUGHT FROM PAUL MILLER FORD IN LEXINGTON KY. THIS IS UNSAFE AND NOT AN ACCEPTABLE DESIGN FROM FORD. FORD HAS AVOIDED THE ISSUE BY TELLING US THERE IS NO PROBLEM AND THERE ARE NO TROUBLE CODES SO SERVICE CAN'T BE PERFORMED. TO TELL PEOPLE THAT A FAULTY TRANSMISSION IS NORMAL AND OPERATING THE WAY IT WAS DESIGNED IS WRONG AND SHOULD NOT BE ACCEPTABLE. PEOPLE WHO PURCHASED THESE CARS NEED HELP TO BE TREATED FAIRLY. AS FAR AS WHEN THE SHUTTERING HAPPENS IT HAPPENS WHEN YOU FIRST START TO MOVE FROM A STOP AND CONTINUES WHEN THE TRANSMISSION SHIFTS THROUGH THE FIRST COUPLE GEARS. THERE HAVE ALSO BEEN TIMES WHEN SHIFTING INTO DRIVE IT HAS BEGAN GOING BACKWARDS WHEN LETTING OFF THE GAS. AS FAR AS THE DATE THIS HAPPENED BELOW IT IS HARD TO GIVE A SPECIFIC DATE BECAUSE IT IS THEY WAY THIS TRANSMISSION OPERATES ALL THE TIME.

09/22/2017
Components: AIR BAGS
Incident Date: 09/20/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4CJXBM******
Summary

TL* THE CONTACT OWNED A 2011 FORD FIESTA. WHILE DRIVING 20 MPH IN TRAFFIC, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE DRIVER SIDE AIR BAG DEPLOYED, RIPPED AT THE SEAMS, AND EXPELLED DUST. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE COLLISION. THE CONTACT SUSTAINED INJURIES AND A SEVERE CUT TO THE LEFT HAND THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER FOR THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,000.

09/18/2017
Components: POWER TRAIN
Incident Date: 09/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ3BM******
Summary

I WAS AT THE ROCKY MOUNTAIN NATIONAL PARK WHEN MY CAR WOULDN'T START. I HAVE A AAA MEMBERSHIP SO THEY CAME AND JUMPED MY CAR. WE DROVE A COUPLE MILES BOUGHT A NEW BATTERY BUT IT WAS WAS NOT SHIFTING PROPERLY . WE CALLED OUR FORD DEALERSHIP IN WISCONSIN THAT WE ALWAYS GO TO AND THEY TOLD US THE TRANSMISSION CONTROL MODULE WILL PREVENT CAR FROM STARTING , DRAIN YOUR BATTERY , AND NOT ALLOW CAR TO SHIFT PROPERLY. THE DRIVE DOWN THE MOUNTAIN WAS VERY SCARY THE CAR WOULD NOT SHIFT RIGHT AND JERKED THE CAR VIOLENTLY. THE DRIVE ON THE HIGHWAY WAS NOT MUCH BETTER, WE HAD SEMI'S ALMOST HIT US. FLASHING LIGHTS AT US BECAUSE WE COULD NOT SPEED UP. WE CALLED AROUND NO ONE HAD THE PART WE NEEDED. WITH IT BEING THE WEEKEND SOME FORD SERVICE SHOPS WEREN'T EVEN OPEN. WE WERE TOLD NOT TO SHUT CAR OFF BECAUSE IT MIGHT NOT START AGAIN SO WE DROVE ALL NIGHT LONG FOR 26 HOURS HOME AT 50 MPH BECAUSE WE COULD NOT GO ANY FASTER. THE SPEED LIMIT WAS 75 MPH AND SEVERAL TIMES WE HAD CARS GET RIGHT ON OUR BUMPER AND SWITCHING LANES AT THE LAST SECOND. FINALLY MY HUSBAND PUT OUR HAZARD LIGHTS ON SO OTHER DRIVERS WOULD REALIZE WE WERE UNABLE TO GO FAST. IT WAS A SCARY AND NERVE RACKING EXPERIENCE. THE FORD FIESTA HAS A REALLY BAD TRANSMISSION THAT HAS BROKEN ON US BEFORE AND FORD KEEPS EXTENDING THE WARRANTY BUT THAT DOESN'T GIVE US PEACE OF MIND WHEN TRAVELING. I HAVE TO WORRY EVERY TIME I TRAVEL THAT THIS CAR WILL BREAK DOWN. IN FACT I HAVE RENTED CARS 3 TIMES TO TRAVEL BECAUSE I DON'T TRUST MY FORD. THIS VACATION I DECIDED IT WAS A WASTE OF MONEY TO RENT A CAR FOR A WEEK AND I TOOK MY FORD AND IT LET MY FAMILY DOWN FOR THE LAST TIME. THIS CAR SHOULD BE RECALLED BECAUSE IT IS NOT SAFE. YOU HAVE TO MAKE SURE THAT YOU HAVE A LOT OF ROOM TO PULL OUT AT INTERSECTIONS BECAUSE IT SHIFTS SO SLOWLY AND DOES NOT TAKE OFF LIKE MOST CARS. PLEASE HELP GET THIS UNSAFE CAR OFF THE ROAD. THANKS

08/26/2017
Components: STRUCTURE
Incident Date: 08/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2BM******
Summary

PASSENGER SIDE BACK DOOR WILL NOT LATCH. THIS IS A DOOR I VERY RARELY USE AND WAS IN A PARKING LOT AT A GROCERY STORE WHEN I HAD TO USE THAT DOOR TO PUT GROCERIES IN THE BACK SEAT. WHEN SPEAKING WITH THE FORD COMPANY THEY STATED MY CAR DOES NOT QUALIFY FOR THE SAFETY RECALL.

08/16/2017
Components: UNKNOWN OR OTHER
Incident Date: 08/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ9BM******
Summary

DRIVER DOOR WON'T CLOSE. DOOR LATCH IS BROKEN. WENT TO LOCK IT AFTER GETTING OUT AND THE DRIVER DOOR WON'T CLOSE.

08/14/2017
Components: STRUCTURE
Incident Date: 08/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJXBM******
Summary

DOOR LATCH FAILS

08/14/2017
Components: ENGINE
Incident Date: 08/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0BM******
Summary

ENGINE STALLS WHEN PUSHING IN CLUTCH. I HAVE HAD IT STALL AT LIGHTS, STOP SIGNS AND WHILE DOWN SHIFTING. HAS HAPPENED A COUPLE OF TIMES WHILE CAR IS IN MOTION BUT ALWAYS WHEN PUSHING THE CLUTCH IN OTHERWISE MOST STALLS ARE OCCURRING WHEN CAR IS STATIONARY WITH THE CLUTCH PUSHED DOWN WHILE WAITING AT LIGHT OR STOP SIGN, ETC. CAR JUST STALLS OUT. GENERALLY IT CAN AND HAS HAPPENED ANYTIME YOU PUSH DOWN ON THE CLUTCH. I HAVE HAD THE CAR 2 MONTHS SO FAR AND HAVE HAD THE CAR STALL AT LEAST 30 TIMES ALREADY AND AT LEAST 5 OF THOSE STALLS HAPPENED WHILE MAKING A LEFT TURN GOING ACROSS ONCOMING TRAFFIC AND ONCE WHEN HALFWAY ENTERING A ROUND ABOUT. I HAVE NOT HAD IT STALL ONCE CAR GETS PASSED SECOND GEAR BUT I WILL NOT PUT ANYONE IN MY CAR AS I'VE ALREADY ENCOUNTERED ALMOST BEING HIT A COUPLE OF TIMES BECAUSE OF ENGINE STALLING OUT ONCE THE CAR STARTING MOVING. PLEASE CHECK INTO THIS AS I HAVE GOOGLED THIS ISSUE AND IT SEEMS TO BE A COMMON ISSUE WITH THIS CAR WITH NO CLEAR IDEA AS TO WHAT IS CAUSING IT.

07/25/2017
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 07/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXBM******
Summary

THE RIGHT REAR PASSENGER SIDE DOOR FLEW OPEN (IT WAS STATIONARY) UPON TRYING TO CLOSE IT AND LOCK IT. THE LATCH WAS BROKEN. IT WOULD NOT LATCH AT ALL, AND I HAD TO RATCHET STRAP IT CLOSED JUST SO THE CAR WOULD ACKNOWLEDGE THAT THE DOOR WAS IN FACT SHUT. WHEN GOING UP HILLS OR TURNING, THE DOOR TRIES TO FLY OPEN AND THE INSIDE LIGHTS AND ALARM WILL SOUND NOTIFYING THAT THE DOOR IS AJAR. ALSO, WHEN TURNING THE STEERING WHEEL, ESPECIALLY AT A SLOW SPEED, THERE IS A LOUD CLICK-LIKE SOUND WHILE DRIVING. I HAD TAKEN MY VEHICLE TO THE DEALERSHIP EARLIER AND TOLD THEM ABOUT THE NOISE BUT NEVER GOT ANY INFORMATION FROM THEM, IT WAS BLOWN OFF AS IF IT WASN'T A BIG DEAL. I DO NOT FEEL SAFE DRIVING THE VEHICLE DUE TO THE FACT THAT IT COULD BE THE UNDERCARRIAGE OR HAVE SOMETHING TO DO WITH THE STEERING COLUMN ITSELF.

07/25/2017
Components: ENGINE
Incident Date: 07/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXBM******
Summary

WHILE STOPPED (AT A RED LIGHT, STOP LIGHTS, ETC.), WHEN THE ACCELERATOR IS PRESSED, THE CAR WILL STALL AND NOT MOVE. THE VEHICLE ACTS AS IF IT IS OFF. I HAD TO DOUBLE CHECK TO MAKE SURE THAT IT DID NOT STALL (WHICH IT DOES FREQUENTLY). ONCE I PRESSED THE BRAKE AND WAITED A FEW SECONDS, THE CAR FINALLY MOVED AGAIN. THIS IS SCARY BECAUSE IT OFTEN OCCURS IN TRAFFIC. ALSO, WHEN BACKING UP, THE CAR WILL SHUDDER WHILE IN REVERSE AND ACT AS IF IT WANTS TO STALL OUT. THERE WILL BE TIMES WHEN IT ACTUALLY DOES STALL AND COMPLETELY SHUTS DOWN. I WILL HAVE TO TURN OFF THE IGNITION AND RESTART THE CAR BEFORE I CAN MOVE IT ANY FURTHER.

07/21/2017
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5BM******
Summary

THERE WAS A TRANSMISSION FAILURE, ELECTRICAL PROBLEMS, AND BRAKE PROBLEMS. THE ENGINE DIES WHILE DRIVING. ALTHOUGH SEVEN YEARS OLD, IT HAS LESS THAN 40,000 MILES ON IT FROM IT BEING WORKED ON CONSTANTLY. IT IS USELESS AS A VEHICLE.

07/06/2017
Components: POWER TRAIN
Incident Date: 06/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJXBM******
Summary

5 TIMES REPAIRED FOR SOME OF THE SAME THING. CLUTCH REPLACED 3 OUT OF 5, SHAFT SEALS REPLACED, REPROGRAMMED SEVERAL TIMES PCM/TCM, PP TEST SHUDDER, PERFORMED SEVERAL ADAPTIVE LEARN STRATEGIES. IN SUMMARY WE HAVE A LEMON. IF MY SON NEEDED TO GET OUT OF THE WAY IN A HURRY, AND COULDN'T DUE TO THE FAULTY PARTS ON HIS CAR. HE COULD BE KILLED OR INJURED REAL BAD. THEN THERE WOULD BE A BIG LAW SUIT.

06/29/2017
Components: STRUCTURE
Incident Date: 06/11/2017
Crash: No
Fire: No
Summary

RIGHT REAR DOOR LATCH FAILED. I WAS PARKED AND WARNING LIGHT ALERTED ME TO IT WHEN I ATTEMPTED TO DRIVE AGAIN. HAD TO PAY TO HAVE IT REPLACED AT DEALER.

06/27/2017
Components: ENGINE
Incident Date: 11/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2BM******
Summary

MY VEHICLE HAS HAD A KNOWN PROBLEM WITH THE TRANSMISSION THAT SHUTTERS, STUTTERS, AND RATTLES UPON TAKE-OFF. THERE ARE MANY TIMES THAT IT WILL BARELY MOVE WHEN VEHICLES BEHIND ME ARE COMING TOWARD ME. I HAVE TO REALLY STEP ON THE GAS TO GET MOVING, AND EVEN THEN IT USUALLY DOESN'T ACCELERATE FAST ENOUGH. EVERY TIME I GET INTO MY CAR, I COULD GET REAR ENDED. THIS PROBLEM IS ONLY GETTING WORSE. I PURCHASED THE VEHICLE IN 2013.

06/26/2017
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 05/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9BM******
Summary

MY CAR HAS BEEN REPAIRED 3 TIMES AND NEEDS ANOTHER REPAIR FOR THE TRANSMISSION ONCE AGAIN. IN THE PAST MONTH THIS CAR HAS DIED ON ME WHILE DRIVING FIRST TIME WAS AT A INTERSECTION LUCKILY I WAS ABLE TO PULL INTO A GAS STATION IT WAS TOWED TO CARMAX WHERE THEY TOOK IT TO JOE MYERS FORD THEY HAD IT FOR WEEK AND SOME DAYS. IN WHICH CASE THEY COULDN'T RECREATE THE PROBLEM SO CARMAX HAD IT FOR ALMOST A MONTH AND COULDN'T RECREATE IT EITHER SO THEY HAD NO OTHER CHOICE BUT GIVE ME BACK THE DEATH TRAP THAT WILL TAKE MY LIFE. SINCE HAVING THE CAR BACK IT HAS DIED ON ME TWICE I CALLED FORD JOE MYERS THEY DON'T OFFER LOANER CARS AND I DON'T BELIEVE I SHOULD PAY FOR A RENTAL FOR THEIR PROBLEM. IN BOTH CASES I WAS DRIVING WHEN THE TOOL LIGHT CAME ON AND MALFUNCTION APPEARED. I WAS JUST DRIVING MINDING MY OWN BUSINESS WHEN IT STARTED TO SLOW DOW AND STOP. WHEN I TURN THE CAR OFF IT'S LIKE IT NEVER HAPPENED. PLEASE HELP

06/21/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXBM******
Summary

RADIO STOPS WORKING INTERMITTENTLY AND LOUD STATIC SOUNDS PERSIST EVEN WHEN THE RADIO APPEARS TO BE OFF. THE SOUND IS DISTRACTING AND CAN GET REALLY LOUD TO THE POINT THAT IT IS UNBEARABLE. ONLY SOLUTION IS TO PULL OVER AND STOP THE CAR. THE SOUND CONTINUES FOR A FEW SECONDS EVEN AFTER TURNING THE CAR OFF.

06/16/2017
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 01/13/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4CJ6BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE WAITING AT A RED LIGHT, THE VEHICLE SPONTANEOUSLY ACCELERATED AND REAR ENDED A UTILITY VEHICLE. THE CONTACT DEPRESSED THE BRAKE PEDAL DOWN TO THE FLOOR, BUT THE VEHICLE KEPT ACCELERATING ON ITS OWN. THE CONTACT OPENED THE DRIVER SIDE DOOR AND RAN TO THE SIDEWALK. DIRECTLY BEHIND THE CONTACT WAS A FIRE TRUCK AND THE OCCUPANTS WITNESSED THE ENTIRE CRASH. THE CONTACT WAS ADVISED TO LEAVE THE VEHICLE AND THE FIRE DEPARTMENT WAS ABLE TO TURN OFF THE ENGINE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE TIPM WAS REPLACED TWICE. THE FIRST TIME WAS BY HUNTERSVILLE FORD IN HUNTERSVILLE, NORTH CAROLINA IN AUGUST OF 2015. THE SECOND TIME WAS BY SALISBURY FORD IN SALISBURY, NORTH CAROLINA IN AUGUST OF 2016. THE HUNTERSVILLE FORD DEALER ALSO REPLACED THE CLUTCH TWICE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,378.

06/16/2017
Components: STRUCTURE
Incident Date: 06/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ7BM******
Summary

THE VEHICLE WAS PREVIOUSLY RECALLED FOR A DOOR LATCH ISSUE WHICH WAS REPAIRED UNDER THE RECALL ON APRIL 6, 2016. THE REPLACED DOOR LATCH ON THE PASSENGER DOOR FAILED ON 6/11/17 FOR THE SAME REASON - THE DOOR WOULD NOT LATCH. THE PASSENGER HAD EXITED THE VEHICLE AT A GAS STATION AND WHEN ATTEMPTING TO SHUT THE DOOR ALL IT WOULD DO WAS BOUNCE AND STAY OPEN. THE ORIGINAL DOOR LATCHES HAD WORKED FINE FROM AUGUST 2010, WHEN THE VEHICLE WAS PURCHASED, TO APRIL OF 2016. THE RECALL REPLACEMENT LATCH LASTED FROM APRIL 2016 TO JUNE 2017. IS THERE A PROBLEM WITH THE REPLACEMENT LATCHES? I HAVE JUST GOTTEN THE CAR BACK FROM THE DEALERSHIP TODAY AFTER THEIR REPAIR.

06/16/2017
Components: POWER TRAIN
Incident Date: 06/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ8BM******
Summary

TRANSMISSION SHUDDER AND UNRELIABILITY: MY CAR FREQUENTLY SHUDDERS WHEN I START AND, SOMETIMES THE AUTOMATIC POWERTRAIN BRIEFLY DETACHES; IN OTHER WORDS, APPLYING PRESSURE TO THE GAS PEDAL ON SUCH OCCASIONS SIMPLY MAKES THE ENGINE WHINE, WITH NO PROPULSIVE RESPONSE. THIS HAS BECOME A DANGEROUS CIRCUMSTANCE -- MUST BE ABLE TO RELY ON THE TRANSMISSION RESPONDING TO CHANGES IN PRESSURE ON THE GAS PEDAL. THE PROBLEM IS MOST ACUTE WHEN I'M ACCELERATING FROM A STOP; ON THE MOST RECENT OCCASION, I BEGAN FORWARD MOTION AT A STOP LIGHT, BUT THEN THE TRANSMISSION DETACHED AND I JUST 'FLOATED' INTO THE INTERSECTION. REMOVING MY FOOT FROM THE PEDAL AND REAPPLYING PRESSURE OVERCAME THE PROBLEM, IN THAT INSTANCE. THE CAR ALSO SHUDDERS VIOLENTLY AS I START, OR IF I AM GOING UPHILL SLOWLY (SUCH AS IN STOP-AND-GO TRAFFIC). I THOUGHT THERE HAD BEEN A RECALL OF THE FIESTA TO ADDRESS TRANSMISSION SHUDDERS, BUT I SEE NO SUCH RECALL ON THE NHTSA WEBSITE.

06/08/2017
Components: POWER TRAIN
Incident Date: 04/13/2016
Crash: Yes
Fire: No
Summary

MY CARS TRANSMISSION JERKS, POWERS DOWN, HESITATES. I HAVE TAKING IT BACK TO THE DEALER SEVERAL TIMES AND WAS TOLD THERE IS NOTHING WRONG, ONE TIME I HAD A COMPUTER UPDATE. I HAD A LOT OF CLOSE CALLS DUE TO THE WAY THIS CAR OPERATES. APRIL 2015 MY LUCK RAN OUT. EVENING TRAFFIC WAS HEAVY AND SITTING AT A RED LIGHT AND WHEN IT TURNED GREEN THE CAR DID THE HESITATION AND THIS TIME MY DAUGHTER WAS IN A HEAD ON COLLISION AND THE CAR IS A TOTAL LOSS. MY DAUGHTER HAD A NECK INJURY AND SECOND DEGREE BURNS TO HER ARMS.

06/07/2017
Components: POWER TRAIN
Incident Date: 06/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6BM******
Summary

MY VEHICLE DEVELOPED A LOW SPEED ACCELERATION SHUDDER. IT WAS "FIXED" UNDER WARRANTY. WHEN IT REAPPEARED I FOUND OUT IT WAS A DESIGN FLAW IN THE TRANSMISSION AND IT WOULD CONTINUOUSLY REAPPEAR. I WAS FIXED AGAIN UNDER AN EXTENDED 100,000 MILE WARRANTY AT 86,000 MILES. OCCURRED AGAIN AT 96,000 MILES BUT IT "PASSED" THE SHUDDER TEST AND WOULDN'T BE FIXED UNDER WARRANTY. IT IS NOW SHUDDERS TERRIBLY AND AT 104,000 ALL FUTURE REPAIRS WILL COST $2000 EACH TIME.

05/31/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 09/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE HEADLIGHTS AND HORNED FAILED WITHOUT WARNING. IN ADDITION, WHEN THE VEHICLE IDLED, THE FAN FAILED TO COOL AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BEACH FORD LOCATED AT 2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VIRGINIA 23452) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL FUSE BOX FAILED DUE TO CORROSION. THE DEALER ATTEMPTED TO CLEAN THE CORROSION TO BYPASS MORE TIME FOR THE CONTACT, BUT RECOMMENDED THAT THE ELECTRICAL FUSE BOX BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.

05/12/2017
Components: POWER TRAIN
Incident Date: 06/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ4BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED AND THE POWER TRAIN FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

05/08/2017
Components: SUSPENSION,ENGINE
Incident Date: 04/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED TO BETWEEN 30-40 MPH. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL VIBRATION WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

04/30/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 04/14/2017
Crash: No
Fire: No
Summary

THERE WAS AN ACTIVE RECALL ON MY 2011 FORD FIESTA HATCHBACK SES THAT I AQUIRED FROM AN AUTO DEALER BUT NOT FROM FORD. TOOK IT TO FORD WHEN I LATER FOUND OUT ABOUT THE RECALL ON DOOR LATCHES AND WENT TO HAVE THE LATCHES FIXED AND LATER THAT DAY THE FRONT PASSENGER WINDOW POPS OFF TRACK AND MY WINDOW ON THE DRIVERS SIDE HAS ISSUES WITH GOING UP AND DOWN. THE FORD PLACE SAID THAT IN ORDER TO FIX THE WINDOWS IT WOULD COST 100.00 DOLLARS TO FIX AND THEY SWEAR UP AND DOWN THST THEY DIDN'T WORK IN THE DOORS BUT THE HAD TO REPLACE THE LATCHES. THE WINDOS WASWORKING FINE UNTIL I TOOK IT TO SHAFFER FORD.THEY SAID IN THE SHOP THAT THERE WAS A RECALL ON THE TRANSMISSION CLUTCH AND THE CONTROL MODULE BUT IT SEEMED TO SHIFT FINE AND I NOW HAVE A WRENCH LIGHT AND NOT THE OIL LIGHT BESIDE THE WRENCH ONE BUT ANOTHER ONE AND THE TRANSMISSION MALFUNCTION ALERT COMES ON IN THE DISPLAY. MY GIRLFRIEND IS PREGNANT AND WHEN IT JERKS WHEN I COME TO A COMPLETE STOP IT PULLS THE CAR SEAT TIGHT ON HER BELLY AND EVERYTIME IT HURTS HER. I BELIEVE IT'S A SAFETY ISSUE AND MY ONLY MEANS OF TRANSPORTATION. IF I KNEW ABOUT THIS CAR BEFORE I STATED THE FINANCE, I WOULD OF PURCHASED SOMETHING ELSE. JUST WANTED TO SAY THANK FROM ALL US FOLKS WHO GOT THE FORD FIESTA. THEY ARE JUNK. I HOPE

04/26/2017
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 04/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5BM******
Summary

I HAVE BEEN TOLD THAT THE CLUTCHES, FORKS AND SEALANT NEED REPLACING TOTALING $3700 IN WORK. WHEN I GO OVER 3 RPM THE WRENCH SYMBOL COMES ON SAYING TRANSMISSION PROBLEM.

04/07/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ3BM******
Summary

2011 FORD FIESTA. CONSUMER WRITES IN REGARDS TO DEALERSHIPS FAILURE TO REPAIR DRIVER SIDE DOOR LATCH RECALL NOTICE. *SMD THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER RECALL BUT THE FAILURE RECURRED. UPDATED 04/07/16*JS

04/06/2017
Components: UNKNOWN OR OTHER
Incident Date: 04/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJBM1******
Summary

GOT THE CAR STATE INSPECTED ON APRIL 3 2017.THE TECH INFORMED ME THAT ALL 4 TIRES WERE SEPARATING AND CRACKING. ADVISED TO REPLACE TIRES.

04/05/2017
Components: ENGINE
Incident Date: 03/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8BM******
Summary

VEHICLE SHUDDERS AND MAKES SHIFTING NOISES WHEN DRIVING. FORD ISSUED EXTENDED WARRANTY THAT REQUIRES OWNERS TO BRING THE CAR TO A FORD DEALERSHIP, WHICH I HAVE DONE MANY TIMES TO GET RID OF THE SHUDDERING PROBLEM. THIS HAS NOT FIXED THE PROBLEM.

03/23/2017
Components: POWER TRAIN
Incident Date: 03/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ1BM******
Summary

CAR MAKES A LOUD "GRINDING" SOUND COMING FROM THE TRANSMISSION AREA. ALSO, THE CAR STARTED TO "JERK" AND/OR "LUNGE" AROUND AS YOU EITHER COME TO A STOP OR ACCELERATE FROM A STOP.

03/08/2017
Components: UNKNOWN OR OTHER
Incident Date: 02/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9BM******
Summary

LOCK ON TRUNK WAS DEFECTIVE OR BROKE AND I HAD DIFFICULTY SOMETIMES LOCKING THE DOORS FROM INSIDE THE CAR WHEN I STARTED THE CAR AND DROVE IT. I REPLACED TRUNK LOCK AT MY EXPENSE BECAUSE THE SAFETY RECALL 15S16/NHTSA RECALL 15V-246 ONLY REPLACED THE DOOR LATCHES. CAR MILEAGE 33636.

02/25/2017
Components: POWER TRAIN
Incident Date: 01/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4BM******
Summary

TRANSMISSION EMITS GRINDING NOISE AT SPEEDS AROUND 30MPH-40MPH. LOOKED UNDER THE CAR AND THE TRANSMISSION FLUID IS LEAKING INTO THE BELL HOUSING.

01/28/2017
Components: POWER TRAIN
Incident Date: 06/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0BM******
Summary

BOUGHT A 2011 FORD FIESTA (AUTOMATIC) AND HAVE HAD NOTHING PUT PROBLEMS WITH THE VEHICLE SHAKING, SHUDDERING, GRINDING GEARS, AS IF I AM A FIRST TIME DRIVER JUST LEARNING TO DRIVE A STANDARD. IT HAS PUT ME IN A COUPLE SITUATIONS WHEN PULLING INTO TRAFFIC WHERE THE VEHICLE FAILS TO IDENTIFY WHICH GEAR IT IS IN DURING THE FIRST 3 GEARS OF ACCELERATION, AND HAS NEARLY CAUSED ME TO HAVE AN ACCIDENT EVEN THOUGH I ALLOWED MYSELF WHAT I BELIEVED TO BE A VERY SAFE DISTANCE TO PULL OUT INTO TRAFFIC WITH NO PROBLEMS. NOW I FEEL LIKE I SHOULD GIVE MYSELF AT LEAST A MILES DISTANCE BETWEEN VEHICLES TO MERGE SUCCESSFULLY WITHOUT THE FEAR OF AN ACCIDENT. I BOUGHT THE CAR AFTER THE PROBLEMS BEGAN BUT WAS TOLD THE REPLACEMENT CLUTCH WOULD RESOLVE THIS PROBLEM, ONLY TO FIND OUT THAT THAT STATEMENT IS COMPLETELY FALSE. AFTER 1 REPLACEMENT, I LEFT THE DEALERSHIP AND HAD THE SAME EXACT PROBLEMS ONLY TO BE TOLD THAT IF IT DON'T SHOW ON THE DIAGNOSTICS SCAN... THERE IS NOTHING THEY CAN DO. I COULD GO ON BUT I FEEL THAT AFTER READING UP ON THE OTHER COMPLAINTS, EVERYBODY HAS COVERED MY SAME EXACT PROBLEMS SUCCESSFULLY. I FEEL THE DEALERSHIPS SHOULD HAVE TOLD ME INSTEAD OF TRYING TO PASS OFF A TURD AS GOLD. IF THEY REPLACE THE FAULTY CLUTCH WITH THE SAME EXACT CLUTCH THAT IS FAULTY, WHO EVER PURCHASES THE 2011 FIESTA IS JUST A DOG CHASING HIS TAIL. ONCE THE WARRANTY IS UP... THEN WHAT? AM I JUST SUPPOSED TO SHELL OUT THOUSANDS OF DOLLARS FOR THE SAME EXACT PROBLEMS? THAT'S UNBELIEVABLE. I ALSO DO NOT THINK I SHOULD TRY TO SELL THIS CAR TO ANOTHER PERSON JUST FOR THEM TO BE STUCK IN THE SAME BIND. I HAVE A CONSCIENCE AND WILL NOT DO THIS TO SOMEONE ELSE. THIS IS ON FORD AND I BELIEVE THAT THEY SHOULD RESOLVE THIS PROBLEM INSTEAD OF PUTTING IT OFF UNTIL EVERY ONE WHO OWNS A FIESTAS RECALL IS UP? THAT'S INCONCEIVABLE

01/06/2017
Components: POWER TRAIN
Incident Date: 01/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2BM******
Summary

I PURCHASED A NEW, UNUSED 2011 FORD FIESTA IN FEBRUARY OF 2011. IT IS AN AUTOMATIC WITH FEWER THAN 70,000 MILES AND, SINCE OWNERSHIP, I HAVE EXPERIENCED RECURRING STUTTERING ISSUES DURING ACCELERATION (ON CITY STREETS, HIGHWAY, MOVING STRAIGHT AND WHILE TURNING) THAT ARE CLEARLY ASSOCIATED WITH THE TRANSMISSION WHILE SHIFTING GEARS. I HAVE ALREADY HAD THE VEHICLE WITH TWO DIFFERENT FORD DEALERSHIP MECHANICS ON NUMEROUS OCCASIONS WHICH HAS RESULTED IN CLUTCH AND CLUTCH SEAL REPLACEMENTS. ADDITIONALLY, I HAVE BEEN TOLD THE VEHICLE'S COMPUTER HAS BEEN "REPROGRAMMED" WITH THE UNDERSTANDING THAT IT ALTERS THE TRANSMISSION TO PREVENT THE ISSUE FROM OCCURRING. STILL, THE PROBLEM PERSISTS. THIS ONGOING ISSUE HAS ME COMPLETELY FED UP WITH FORD AND THE PRODUCT I HAVE PURCHASED. THE VEHICLE IS FAULTY BEYOND BELIEF AND IS ONE THAT HAS CAUSED MY FAMILY GREAT CONCERN IN ENSURING WE HAVE SAFE AND RELIABLE TRANSPORTATION ON A DAILY BASIS. *TR

01/03/2017
Components: STRUCTURE
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING INTO THE DRIVEWAY, THE REAR DOORS OPENED AND COULD NOT BE CLOSED. THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.

01/01/2017
Components: POWER TRAIN
Incident Date: 12/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5BM******
Summary

THE CAR WILL SHAKE WHEN GAS IS PRESSED AND DOES NOT HAVE MUCH POWER DRIVING FEELS LIKE IT WILL DIE WHILE DRIVING TRANSMISSION WARNING LIGHT ON. *TR

12/27/2016
Components: ENGINE
Incident Date: 12/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ8BM******
Summary

THIS WAS THE CERTIFIED LETTER I SENT TO FORD: ON JUNE 12, 2012, I PURCHASED/FINANCED A NEW 2011 FORD FIESTA AT ANDY SHAW FORD IN SYLVA, NC. UNFORTUNATELY, THE FIESTA HAS NOT PERFORMED WITH RELIABILITY OR SAFETY DUE TO CHRONIC TRANSMISSION ISSUES AND HAS CAUSED AMPLE INCONVENIENCES AS WELL AS SAFETY CONCERNS FOR MYSELF AND MY DAUGHTER WHEN I AM OPERATING THE VEHICLE. I AM VERY DISAPPOINTED BECAUSE I HAVE HAD THE CAR SERVICED SEVERAL TIMES FOR THE SAME SYMPTOMS AND TRANSMISSION ISSUES. ENCLOSED ARE COPIES OF THE VEHICLE'S SERVICE RECORDS. EACH TIME, THE SERVICE DEPARTMENT HAS CLAIMED TO HAVE FIXED THE PROBLEM. HOWEVER, AFTER A FEW MONTHS, I BEGIN EXPERIENCING THE SAME SYMPTOMS. ON NUMEROUS OCCASIONS, I HAVE EXPERIENCED LIFE THREATENING SITUATIONS ON THE ROAD WHILE OPERATING THE VEHICLE (ALMOST BEING REAR-ENDED, GETTING STUCK AND ALMOST BEING HIT WHILE TRYING TO PULL OUT OF A PARKING LOT OR TRYING TO MAKE A TURN ACROSS AN INTERSECTION) DUE TO THE TRANSMISSION MALFUNCTIONING/STALLING/LURCHING FORWARD AND END UP BACK IN THE DEALERSHIP SERVICE DEPARTMENT, YET AGAIN. I HAVE ALSO BEEN IN CONTACT WITH A CUSTOMER SERVICE MANAGER REGARDING THESE ISSUES, MICHELLE (AT 1-866-631-3788, EXT. 77796), WHO HAS YET TO OFFER ANY REAL, VALID ASSISTANCE. TO RESOLVE THE PROBLEM, I WOULD APPRECIATE YOUR REPLACING THE VEHICLE WITH ONE THAT PROVIDES SAFETY AND RELIABILITY, AT NO COST TO ME. I BELIEVE I AM ENTITLED TO THIS ACCORDING TO GEORGIA LEMON LAW. I LOOK FORWARD TO YOUR REPLY AND A RESOLUTION TO MY PROBLEM NO LATER THAN NOVEMBER 21ST, 2016. WAITING ANY LONGER WILL PUT MY AND MY DAUGHTER'S SAFETY AND LIFE AT FURTHER RISK. ***FORD WROTE BACK AND DENIED MY REQUEST FOR A SAFE, RELIABLE VEHICLE REPLACEMENT. THEY ARE IGNORING THE SEVERITY OF THE SAFETY ISSUE AND SIMPLY TOLD ME TO KEEP WORKING WITH THE SERVICE DEPARTMENT.

12/26/2016
Components: POWER TRAIN
Incident Date: 12/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4BM******
Summary

FORD TRANSMISSION, I RECENTLY PURCHASED A 2011 FORD FIESTA AFTER WHICH FINDING OUT ABOUT THE CUSTOMER SATISFACTION REPAIRS FOR THE TRANSMISSION SEALS,AND CLUTCH AS WELL AS THE DOOR LATCHES AND OTHER ISSUES. I BROUGHT THE CAR INTO 2 DIFFERENT DEALERS FOR THE REPAIRS, THE ONE DEALING WITH THE REPAIR OF THE CLUTCH AND SEALS I HAVE HAD TO BRING IT INTO TWICE FOR THE ISSUES REGARDING IT. BEFORE THE DEALER REPAIRED THE CLUTCH AND SEALS MY CAR HAD A SHUDDER WHERE IT WOULD JERK WHEN DOWN SHIFTING COMING OFF THE HIGHWAY FOR EXAMPLE OR UP SHIFTING WHEN MAKING TURNS ACROSS A LANE. AFTER I GOT IT BACK IT SEEMED OKAY BUT NOW LESS THEN 3 MONTHS LATER IT IS HAPPENING AGAIN AND IN ADDITION THERE IS A WHINING NOISE COMING FROM THE TRANSMISSION. I BROUGHT THE CAR INTO THE DEALERSHIP AGAIN TODAY AFTER SEVERAL LONG CONVERSATIONS WITH FORD CORPORATE AND WAS CALLED AND TOLD IT IS BEING CAUSED BY THE "MAIN SHAFT BEARING" WHICH THEY WILL NOT COVER AND IS ASKING FOR $1500.00 TO REPAIR. THIS ISSUE WAS CAUSED BY FORD PRODUCING FAULTY PARTS USED IN THE 2011 FORD FIESTAS, AS REPORTS FROM MANY ONLINE SOURCES HAVE STATED, THIS ISSUE CAUSED BY FORD IS NOT BECOMING A SAFETY ISSUE FOR ME AND MY FAMILY AS THE ACCELERATION AND DECELERATION CAUSE A JERKING PAUSE AND HAS EVEN SHUT DOWN ON MY IN THE MIDDLE OF THE ROAD. I LIVE IN OHIO WHERE SNOW AND ICE OCCUR WITH THIS ISSUE THE LIFE OF MY FAMILY AND I IS AS STAKE AS ON COMING TRAFFIC CAN NOT STOP IN TIME WHEN THIS SHUDDERING OCCURS AND WHEN I AM ABLE TO MOVE THE JERKING CAN CAUSE LOSS OF CONTROL OF THE VEHICLE.

12/22/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 12/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ5BM******
Summary

THE VEHICLE WAS PURCHASED BRAND NEW. WE HAVE ALREADY TAKEN IT TO FORD REPAIR SHOPS A NUMBER OF TIMES FOR REPLACEMENT PARTS, REPAIRS, RECALLS, ETC. RECENTLY, THE VEHICLE WOULD NOT START (AMONG OTHER CONTINUING PROBLEMS WITH SHAKING WHILE BRAKING, JERKING WHEN SHIFTING GEARS--BOTH OF WHICH WE'VE ALREADY HAD WORKED ON SEVERAL TIMES) SO WE HAD IT TAKEN TO A FORD DEALER NEAR WHERE WE LIVE. WE FOUND OUT THE PROBLEM IS WITH THE TRANSMISSION CONTROL MODULE. IT TURNS OUT THAT FORD HAS A CSP FOR THIS PROBLEM. HOWEVER, WE DID NOT KNOW ABOUT IT AND BY THE TIME WE STARTED HAVING PROBLEMS, WE WERE PAST THE MILEAGE FOR THE WARRANTY COVERAGE. I AM EXTREMELY DISPLEASED WITH THIS VEHICLE AND THE CUSTOMER SERVICE WE HAVE RECEIVED. I BELIEVE IT IS BIAS AND DISCRIMINATORY TO REPAIR PROBLEMS YOU KNOW ABOUT ONLY IF THEY ARE ON VEHICLES WITH MILEAGE UNDER 150,000. IF THERE IS A KNOWN PROBLEM. FORD SHOULD FIX IT AND FIX IT FOR EVERYONE, NOT JUST PEOPLE WHO DO NOT DRIVE THEIR VEHICLE FREQUENTLY. THIS CAR HAS HAD KNOWN TRANSMISSION PROBLEMS AND NUMEROUS RECALLS ALREADY. THE PROBLEM IS, EVERY TIME WE HAVE IT WORKED ON, IT NEVER FIXES IT COMPLETELY. *TR

12/11/2016
Components: POWER TRAIN
Incident Date: 12/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2BM******
Summary

WHILE DRIVING AT HIGHWAY SPEEDS IN 3RD AND 5TH GEARS THERE WAS A LOUD WHINING NOISE COMING FROM THE 5 SPEED TRANSMISSION. THE NOISE WILL INCREASE OR DECREASE WITH THE THROTTLE AND GOES AWAY WHEN IN NEUTRAL. WHILE TRAVELING AT APPROXIMATELY 65 MPH AND WITH THE CRUISE CONTROL ON THE CAR POPPED OUT OF 5TH GEAR WITHOUT WARNING AND I WAS NOT ABLE TO SHIFT BACK INTO 5TH GEAR. ALL OTHER GEARS INCLUDING REVERSE WORK FINE HOWEVER WHEN THE SHIFTER IS PLACED INTO THE 5TH GEAR POSITION THE TRANSMISSION DOESN'T ENGAGE. I HAVE READ NUMEROUS COMPLAINTS OF THE SAME PROBLEM BUT NOT.SURE AS TO THE OUTCOME. *TR

11/27/2016
Components: POWER TRAIN,ENGINE
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ0BM******
Summary

I HAVE A 2011 FORD FIESTA, MY VEHICLE HAS A NUMBER OF RECALLS OUT. (FORD RECALL NUMBER 15S16, FIELD SERVICE ACTION NUMBER 14M01 AND 14M02). I HAD CONTACTED THE DEALER NOVEMBER OF 2015, THEY TOLD ME THAT THEY WOULD CONTACT ME WHEN PARTS WERE AVAILABLE. I HAVE HEARD NOTHING FOR A YEAR NOW. THERE ARE TWO RECALLS OUT HAVING TO DO WITH THE TRANSMISSION.( TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION AND TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE). I HAVE HAD MY FATHER WHO IS A MECHANIC TELL ME THAT IS WHY MY TRANSMISSION IS GOING OUT. I HAVE THREE CHILDREN AND THE CAR IS BARELY SHIFTING CORRECTLY AND I FEEL IS UNSAFE TO DRIVE BUT BEING MY ONLY FORM OF TRANSPORTATION I AM FORCED TO DO SO. I NEED SOMETHING DONE, I FEEL THAT I SHOULDN'T HAVE TO PAY FOR A NEW TRANSMISSION WHEN IF THE RECALLS WERE PERFORMED IN A TIMELY MANNER I WOULD NOT HAVE ANY ISSUES AT ALL. PLEASE HELP ME RESOLVE THIS ISSUE. I AM ALREADY PAYING SO MUCH ON THIS CAR AND GETTING NO WHERE WITH WHAT I OWN DUE TO ALL MY PAYMENT GOING TO INTEREST. I CANNOT GO WITHOUT A VEHICLE. PLEASE HELP! *TR

11/26/2016
Components: ENGINE
Incident Date: 11/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4BM******
Summary

THE CAR STAYS ON AFTER THE CAR IS TURNED OFF AND THE KEY IS REMOVED FROM THE IGNITION. THE CAR EVENTUALLY TURNS OFF ON ITS OWN.

11/22/2016
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY FAILED AND WOULD NEED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

11/16/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1BM******
Summary

IVE TAKEN MY CAR TO THE DEALERSHIP AROUND 4 TIMES FOR THE SAME PROBLEM. THE FOURTH BEING THE WORST. THE CAR WILL SHUDDER, SHAKE, OVER REV, LOW POWER WHEN TAKING OFF AND LACK OF POWERSTEERING AND BRAKES. ITS HAD ITS TCM REPROGRAMMED TO NO AVAIL! CLUTCH HAS BEEN REPLACED TO NO AVAIL. THIRD TIME IT STARED AGAIN AND HAD TO GET THE CAR REPROGRAMMED AGAIN. THE LAST TIME THE CAR WOULD NOT DRIVE OVER 30 MPH WITHOUT SHAKING SHUDDERING AND TRYING TO FIND THE RIGHT GEAR. COUPLE OF TIMES THE CAR STOPPED WHILE DRIVING!! DEALERSHIP REPLACED THE TCM .ON ABOUT THE FOURTH TIME IN. MY WIFE DRIVES OUR KIDS TO SCHOOL IN THIS CAR AND I HAVE NOT CONFIDENCE IN ITS ABILITY TO SUSTAIN AND DELIVER MY FAMILY SAFELY TO THEIR DESTINATATION. IM CURRENTLY MAKING PAYMENTS AND HAVE ALSO TRIED TO TALK TO FORD ABOUT A BUY BACK OR REPLACEMENT AND THEY SAID I DON'T MEET OR QUALIFY FOR THE CALIFORNIA LEMON LAW. THEY HAD PULLED MY RECORDS AT THE DEALERSHIP TO VERIFY THE CAR STATUS. ALL ACTIONS THAT THE CAR DISPLAYED AND OTHERS HAVE ENCOUNTERED HAVE HAPPENED WHEN PULLING AWAY TO ACCELERATE. A COUPLE OF MY COMPLAINTS ON THE SERVICE RECORD WAS NOT RECORDED. I THINK THE FIRST AND THE LAST ONES WERE HOWEVER.

11/16/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ7BM******
Summary

MY CHECK ENGINE LIGHT CAME ON.I TOOK THE VEHICLE TO DEALERSHIP AND HAD DIAGNOSTICS DONE.EMISSIONS CODE UO29F CAME BACK. PROBLEM ISN'T COVERED UNDER WARRANTY,EVEN THOUGH IT'S NOT A PREVENTIVE MAINTENANCE ISSUE? QUOTED PARTS AT $206.79,NOT COUNTING LABOR WITH NO GUARANTEE THAT THE PROBLEM WILL NOT HAPPEN AGAIN.ENGINE LIGHT CAME ON AS VEHICLE WAS NOT MOVING,JUST STARTED IN A PARKING LOT.

11/15/2016
Components: POWER TRAIN,ENGINE
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ6BM******
Summary

TRANSMISSION IS JERKING, SPECIALLY COMING TO THE STOP, GEARS ARE SLIPPING, CAR WAS IN THE DEALERSHIP SERVICE CENTER SEVERAL TIMES THROUGH THE YEARS TO ADDRESS THIS ISSUE, BUT IT NEVER BEEN CORRECTED. ENGINE AND TRANSMISSION WARNING LIGHTS COME ON CONSTANTLY, NOW THE ENGINE IS OVERHEATING AND THE DEALERSHIP IS UNABLE TO FIX. THIS CAR IS DEFECTIVE AND UNSAFE TO DRIVE. I PURCHASED THIS CAR NEW FROM AUTONATION AND HAD IT SERVICED/MAINTAINED BY THEIR CERTIFIED SERVICE DEPARTMENT, I HAD PROBLEMS WITH THE TRANSMISSION FROM THE BEGINNING AND WAS COMPLAINING SEVERAL TIMES, BUT IT NEVER WAS ADDRESSED AND/OR FIXED

11/15/2016
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 08/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ8BM******
Summary

FIRST TIME I HAD AN ISSUE VEHICLE WAS IN MOTION WOULD NOT ACCELERATE OVER 40 MPH. TOOK TO DEALERSHIP NO CODES FOUND. AFTER ABOUT A WEEK VEHICLE WAS PARKED PUT INTO REVERSE THE MOTOR WOULD REV UP BUT IT WOULD NOT MOVE, PUT INTO PARE TURNED OFF WAITED A LITTLE BIT CAR WOULD THEN GO BUT WITH VERY LITTLE POWER COULDN'T ACCELERATE OVER 40 MPH AGAIN. RETURNED TO DEALERSHIP THIS TIME THEY REPLACED THE CLUTCH ASSEMBLIES AND UPDATED THE COMPUTER. I WILL BE RETURNING TOMORROW FOR THE THIRD TIME IN A MONTH. THE CAR ONLY HAS 77,000 MILES ON IT.

11/09/2016
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 10/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2BM******
Summary

"TAKATA RECALL HAD THE VEHICLE APPROXIMATELY ONE WEEK PURCHASED FROM A PRIVATE. I STOPPED AT A STOP SIGN AND CAR DIED ON ME AND LEFT ME STRANDED AT A 4 WAY STOP. I TRIED TO GET VEHICLE STARTED AND IT STARTED BRIEFLY AND DIED ON ME. I WAS FRANTIC AS I AM AN OLDER LADY WITH MY GRANDCHILD THAT WAS SCARED TO DEATH. I WAS PUSHED OFF THE ROAD BY A CONCERNED CITIZEN WHO HELPED US PUSH 2011 FORD FIESTA OFF THE ROAD. I HAD THE UNIT TOWED AND HAD MOTOR REPLACED. THE CAR STILL WILL NOT RUN AND I HAVE GONE THROUGH ALL MY SAVING ON THIS PIECE OF JUNK. IT IS NOW AT A FORD DEALERSHIP AND THEY STILL ARE SCRATCHING THEIR HEAD AND CANNOT FIX UNIT. IT IS LOCATED AT HALLIDAY FORD LINCOLN INCORPORATED, 1700 COLUMBUS AVE, WASHINGTON COURT HOUSE, OHIO, 43160, TELEPHONE 800-358-3673.

11/04/2016
Components: POWER TRAIN
Incident Date: 11/01/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING BETWEEN 35-45 MPH, THE VEHICLE JERKED AND WOULD NOT ACCELERATE PROPERLY. THERE WAS ALSO A METAL ON METAL SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 4,000.

10/31/2016
Components: POWER TRAIN,TRACTION CONTROL SYSTEM,ENGINE
Incident Date: 10/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING 30 MPH, THE TRANSMISSION SLIPPED OUT OF GEAR AND THE SHIFT LEVER LOCKED INTO POSITION AND WOULD NOT MOVE. THE CHECK ENGINE, SERVICE ENGINE SOON, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THERE WERE NO FAILURE CODES. THE FAILURE RECURRED TWICE. THE FAILURE MILEAGE WAS 91,147.

10/17/2016
Components: POWER TRAIN
Incident Date: 09/09/2016
Crash: No
Fire: No
Summary

THE TRANSMISSION WILL STOP ENGAGING WHILE DRIVING THE MOTOR RPMS GO UP AND YOU LOOSE POWER TO THE WHEELS CAUSING TRAFFIC TO RUN INTO THE BACK OR RUN OVER YOU .GETTING ONTO THE HIGHWAY MERGED INTO TRAFFIC GOT UP TO SPEED THAN ALL OF THE SUDDEN MOTOR REVVED UP AND LOST SPEED RAPIDLY ALMOST GOT RUN OVER BY TRACTOR TRAILER HAD TO PULL OFF ONTO SHOULDER OF THE HIGHWAY ,THEN THE CAR WOULD NOT GO OVER 30 MPH THIS HAS HAPPENED 3 TIMES .THE FIRST TIME FORD SAID IT WAS THE TIMING OF MOTOR .THIS HAS HAPPENED TWICE AFTER THAT . I CANT EVEN DRIVE BE CAUSE IM AFRAID OF KILLING ME AND MY FAMILY.THIS TRANSMISSION HAS A DEFINITE AND THEY WONT ACKNOWLEDGE .THEY DID SEND ME A RECALL FOR THE TCM BUT THEY TOLD ME IT HAD NOTHING TO DO WITH THE TRANSMISSION ISSUE I HAVE NOT DRIVEN THE CAR DUE TO SAFETY AND FEAR OF HURTING MYSELF OR SOMEONE ELSE. *TR

10/11/2016
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING 60 MPH, THE SPEED DECREASED TO 40 MPH WITHOUT WARNING. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT WAS ABLE TO TURN OFF AND RESTART THE VEHICLE, BUT THE ENGINE MALFUNCTION INDICATOR ILLUMINATED. THE WAS TAKEN TO A DEALER WERE IT WAS DIAGNOSED THAT THE AIR FLOW SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN, BUT THE ISSUE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 90,000.

10/10/2016
Components: UNKNOWN OR OTHER
Incident Date: 01/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ4BM******
Summary

THIS CAR WAS PURCHASED WITH 54,195 MILES ON THE ODOMETER, IT NOW HAS 58,000 MILES 3000 OF WHICH I'VE DIDN'T PUT ON IT. I DRIVE LOCALLY, AROUND TOWN, DON'T EVEN DRIVE/GO OUT SOMETIMES 1 OR 2 DAYS WKLY; I DON'T KNOW HOW/WHY THE EXCESSIVE MILEAGE IS DISPLAYED. PERHAPS FOR EVERY MILE DRIVEN, SEVERAL MORE ARE INCLUDED IN THE COMPUTER? THE DEALER CHECKED ON THEIR COMPUTER SYSTEM, AND SUPPOSEDLY THE THEIR SYSTEMS MATCH . SINCE JAN. 2016, I FIGURED TO HAVE DRIVEN, APPROX. 1000 MILES. I AM CONCERNED FURTHERMORE, BECAUSE I PURCHASED AN EXTENDED WARRANTY ON THIS CAR, AND I DON'T WANT INACCURATE MILEAGE TO VOID THE WARRANTY'S STIPULATION. IF THERE ARE ANY OTHER OCCURANCES, WITH OTHER OWNER'S OF THIS CAR TYPE, PLEASE REPORT IT AND HAVE YOUR MECHANIC CHECK IT OUT.

10/05/2016
Components: POWER TRAIN
Incident Date: 09/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ0BM******
Summary

CAR WAS PURCHASED BRAND NEW IN 2010 AND WITHIN A YEAR CAR BEGAN HAVING ISSUES WITH ACCELERATION, DECELERATION, BUCKING, JERKING, GEAR CHANGES AND JUST ERRATIC SHIFTING. CAR WILL NOT ACCELERATE TO MERGE WITH TRAFFIC ON THE HIGHWAY AND WILL STALL WHEN STOPPING. WE BEGAN COMPLAINING TO THE DEALERSHIP (METRO FORD SCHENECTADY NY) WITHIN A YEAR AFTER PURCHASE AND HAVE COMPLAINED MULTIPLE TIMES AND JUST GET SHRUGGED OFF AND TOLD THAT IT'S NORMAL FOR THE DUAL CLUTCH. LAST MONTH 09/16 THE TCM FULLY WENT AND WAS REPLACED AND WHEN I WENT TO PICK IT UP IT WAS BUCKING AND SHUTTERING AND REVVING UP TO 2500 RPM WITHOUT ME EVEN BEING ON THE GAS PEDAL AT ALL AND THEY INSIST THIS IS NORMAL DUE TO THE REFLASH AND WILL EVEN OUT AFTER DRIVING FOR A WHILE WHICH IS INSANE TO ME THAT I SHOULD HAVE TO DRIVE A JERKING AND SHUDDERING ERRATICALLY SHIFTING VEHICLE ON THE HIGHWAY TO WORK PRAYING MY CAR DOESN'T CAUSE AN ACCIDENT. THIS ONGOING ISSUE FOR 6 YEARS NOW HAS DRAINED ME AND DETERRED ME FROM EVER WANTING TO OWN ANOTHER FORD EVER AGAIN.

10/05/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 50 MPH, THE CHECK ENGINE AND SERVICE NOW INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE LINE FROM THE ACCELERATOR PEDAL WAS CAUSING RESISTANCE. THE TECHNICIAN REPLACED THE TERMINAL KIT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE WAS REMEDIED. THE FAILURE MILEAGE WAS 70,383.

09/29/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0BM******
Summary

MY VEHICLE HAS AROUND 40K MILES AND THE THROTTLE BODY HAS GIVEN OUT AND REQUIRES REPLACEMENT. THIS PART HAS BROKEN ON SO MANY FORD VEHICLES THAT THE DEALER STATES IT IS ON BACK ORDER FOR 3 MONTHS. WE HAVE NO ESTIMATED TIME OF AVAILABILITY FOR THIS PART, YET THIS PROBLEM IS NOT COVERED BY A RECALL OR CUSTOMER SATISFACTION PROGRAM (CSP) FOR THIS PARTICULAR MODEL, HOWEVER IT IS COVERED BY A CSP FOR OTHER FORD VEHICLES. SYMPTOMS: DRIVING ON A CITY HIGHWAY AND VEHICLE LOOSES POWER AND STALLS OUT.

09/27/2016
Components: POWER TRAIN
Incident Date: 09/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7BM******
Summary

OUR 2011 FORD FIESTA STARTED EXPERIENCING PROBLEMS WHILE DRIVING. IT WAS NOT SHIFTING PROPERLY AND RUNNING REALLY JAGGED AT TIMES. ALSO THE CHECK ENGINE/TRANSMISSION LIGHT CAME ON. ON WEDNESDAY SEPTEMBER 14, 2016 I TOOK IN THE CAR TO OUR LOCAL FORD DEALER COLLEY FORD IN GLENDORA,CA. THEY TOLD ME IT WAS PROBABLY THE TRANSMISSION CONTROL MODULE THAT HAD TO BE PROGRAMMED. I CALLED THE NEXT DAY AND THEY TOLD ME IT NEEDED A NEW TRANSMISSION CONTROL MODULE AND THEY WOULD HAVE TO ORDER ONE. WE WENT IN ON SEPT 26, 2016 AND THEY SAID THEY HAD NOT RECEIVED THE PART YET. ITS BEEN ALMOST TWO WEEKS AND WE HAVE NOT HAD THE CAR BECAUSE FORD HASN'T DELIVERED THE PART TO THE DEALERSHIP.

09/26/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ1BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 45 MPH, THE RPMS ACCELERATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,766.

09/18/2016
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 07/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ8BM******
Summary

TO WHOM IT MAY CONCERN, MY NAME IS [XXX] AND I AM WRITING THIS COMPLAINT ABOUT A 2011 FORD FIESTA SE I PURCHASED AT A PRIVATE DEALER ON JULY 1, 2016. THE CAR STARTED RUNNING VERY STRANGE AFTER A WEEK I EXPERIENCE VERY RUFF RIDES. SO I CALLED FORD COMPANY IN MCDONOUGH GA. THE PERSON I TALKED TO SAID THAT IT WAS ON RECALL AND FOR ME TO BRING IT IN, I DID. THEY KEPT IT OVER NIGHT TO UPDATE THE TRANSMISSION AND OTHER PROBLEMS CAUSING ME TO PAY FOR A RENTAL WHICH I FELT SHOULD HAVE BEEN PAID BY THE DEALER OR FORD MOTOR COMPANY. I DID ASK THE DEALER IF THEY KNEW THE CAR WAS ON RECALL AND THEY SAID NO! I ASK QUESTION AFTER QUESTION, THE OWNER EVEN DROVE THE CAR HIMSELF AND SAID THAT

09/12/2016
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJXBM******
Summary

CAR WILL RANDOMLY DIE AT CERTAIN TIMES. SOMETIMES IT WILL START BACK UP SOMETIMES NOT. HAPPENS DURING LOW OR MEDIUM SPEEDS AT INTERSECTIONS ALMOST WRECKED A FEW TIMES DUE TO IT. PROBLEM DUE TO A FAILING ELECTRONIC THROTTLE BODY. THE CAR ONLY HAD 50K MILES ON IT WHEN IT STARTED DOING IT.

08/29/2016
Components: STEERING
Incident Date: 08/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ6BM******
Summary

CLUNK CLUNK NOISE WHEN TURNING WHEEL FORWARD & BACKWARDS, WHEN MOVING. THIS WAS VERIFIED WITH DEAN SELLER DEALER. ADVISED THAT STEERING WHEEL SHAFT NEEDED TO BE REPLACED. VEHICLE HAD 17,782 MILES. REPORTED TO FORD MOTOR 8/24/16. RECEIVED CASE #CAS-10397672. NO HELP FROM FORD, EVEN THOUGH I SUGGESTED A DEFAULTED PART WAS INVOLVED. THEY CLOSED CASE, WITH NO SATISFACTION FROM MFG. OR DEALER.

08/24/2016
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 08/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8BM******
Summary

MY CAR HAD THE TRANSMISSION CONTROL MODULE REPROGRAMMED ON 06/06/16 AND IS HAVING THE SAME ISSUE AS WE SPEAK 8/24/16. THE CAR JERKS, DOESN'T ACCELERATE PROPERLY AND IS DOING WHAT IT WANTS, VERY UNSAFE AS IT DOESN'T WANT TO SHIFT AND JOLTS WHEN IT DOES. IT'S ALMOST LIKE ITS STUCK IN GEAR. THIS CAR HAS BEEN NOTHING BUT PROBLEMS AND I'M IRRITATED THAT THIS WAS REPAIRED 2 MONTHS AGO AND THE PROBLEM CLEARLY ISN'T FIXED. I'M PREGNANT AND AM VERY DISSAPOINTED THAT FORD CAN ALLOW A PROBLEM LIKE THIS TO CONTINUE WITHOUT PROPER RESOLUTION AND SAFETY FOR ITS CUSTOMERS.

08/23/2016
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 08/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2BM******
Summary

PURCHASED 02/26/16 SINCE PURCHASE BREAKS HAVE LOCKED UP 7 TIMES, TOOK TO ORIGINAL DEALER OF PURCHASE 8 TIMES IN FIRST TWO MONTHS OF PURCHASE BY THE TIME THEY GET CAR THEY FIND NOTHING WRONG TAKEN TO FORD DEALERSHIP 3 TIMES THEY REPLACED CENSOR STATES IT WILL FIX PROBLEM AND HAS NOT HAVE ALMOST GOTTEN IN SEVERAL ACCIDENTS BECAUSE BREAKS LOCK UP AND PREVENT CAR FROM GOING FORWARD AND UNABLE TO MOVE.

08/23/2016
Components: SEAT BELTS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ6BM******
Summary

THE LAP BAND PORTION OF MY SEATBELT IS FRAYING DIRECTLY ABOVE THE BUCKLE. IT CONTINUES TO FRAY EVEN FURTHER EACH TIME I FASTEN MY SEATBELT.

08/12/2016
Components: POWER TRAIN,ENGINE
Incident Date: 07/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ1BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE SHIFTING FROM FIRST TO SECOND GEAR, THERE WAS A LOUD CLICKING NOISE COMING FROM THE FRONT OF THE VEHICLE. WHILE STOPPED AT A RED LIGHT, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS FUNCTIONING PROPERLY. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,456.

08/06/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 07/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ58M******
Summary

UNABLE TO GET CAR OUT OF PARK, WHEN I DID, COMING OUT OF A PARKING LOT, IT STALLED IN MIDDLE OF A BUSY STREET, HAD NO POWER, TRANSMISSION, STABILITY AND CHECK ENGINE LIGHT CAME ON, AFTER PUSHING ON THE GAS PEDDLE A FEW TIMES, IT FINALLY, HAD ENOUGH POWER TO DRIVE IT HOME.

08/05/2016
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 08/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ5BM******
Summary

THE TRANSMISSION HAS CAUSED NUMEROUS PROBLEMS AND ULTIMATELY CRASHED SUDDENLY WITH WARNINGS OF DYSFUNCTION MALFUNCTION.

07/26/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 07/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3BM******
Summary

WHEN USING CRUISE CONTROL, ENGINE SPEEDS UP EXCESSIVELY ON SMALL INCLINES. DURING CITY OR HIGHWAY DRIVING. IT HAS HAPPENED MORE THAN ONCE, BUT THE LAST TIME IN TRAFFIC SCARED ME.

06/27/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 06/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADPFJ5BM2******
Summary

VEHICLE HAS BEEN ONE OF MANY THOUSANDS TO EXPERIENCE SEVERE TRANSMISSION ISSUES, WHICH HAVE NOW BECOME SERIOUS SAFETY CONCERNS DUE TO FORD'S INABILITY TO PROVIDE A SOLUTION. THIS 2011 FIESTA WITH AUTOMATIC TRANSMISSION WAS PURCHASED NEW AND HAD THE SLUGGISH FEELING EARLY ON. DEALER SAID IT WAS A "SMART ENGINE" AND WOULD HAVE TO LEARN DRIVER'S DRIVING HABITS. THE PROBLEM PERSISTED AND GOT CONSIDERABLY WORSE AROUND 9K MILES....TOOK IT IN, FAILED TRANSMISSIONS TEST...NEW CLUTCH PUT IT. THOUGHT IT WAS FINE UNTIL IT STARTED DOING THE SAME THING...FAILED TEST...NO PARTS AVAILABLE- HAD TO WAIT ON PARTS. THIS IS ABOUT THE 5TH OR 6TH TIME GOING THROUGH THIS PROCESS, EXCEPT THAT NOW THE PROBLEM IS THE MOST SEVERE IT'S EVER BEEN (EVEN WITH THE A NEW CLUTCH PUT IN LAST WEEK AND BEING TOLD IT WAS "FIXED'). CAR WON'T START AT TIMES, THEN WHEN IT DOES, IT DRIVES VERY SLUGGISH - OR WON'T COME OUT OF LOW GEAR (REVS VERY HIGH)....OF IF YOU GET IT INTO HIGHER GEAR, IT WILL SUDDENLY SLIP OUT OF IT BACK DOWN TO LOW - VERY HIGH RPMS AND VERY LOUD. IT IS HARD TO ACCELARATE AND KNOW THAT IT'S GOING TO GO - THIS IS ESPECIALLY TROUBLING AT AN INTERSECTION MAKING A LEFT TURN, ON THE HIGHWAY WITH HIGHER SPEED TRAFFIC ETC. MANY OTHERS HAVE EXPERIENCED THIS SAME PROBLEM VERY SEVERELY. CLASS ACTION SUIT IN CA NOW-- AND ONE JUST STARTED IN AUSTRALIA. SAME PROBLEMS. FORD HAS CONTINUED TO SELL THESE CARS FOR YEARS, KNOWING THAT THIS PROBLEM IS THERE- THEIR ONLY SOLUTION BEING TO WAIT FOR PARTS AND THEN GET IT "REPAIRED" - EXCEPT IT IS BEING REPAIRED WITH PARTS THAT ARE NO BETTER AND SEEM TO BE FAR WORSE THAN EARLY ON. IT IS SCARY TO DRIVE AND FEEL SAFE - YET ONE HAS TO GET TO WORK, ETC. FORD IS DIGGING THEIR HEELS IN AND STILL OFFERING NO REMEDY, KNOWING ABOUT THESE VERY UNSAFE SITUATIONS THAT DRIVERS ARE BEING PUT IN. PLEASE SCAN THE INTERNET REGARDING THE MANY PEOPLE WHO HAVE HAD SERIOUS PROBLEMS.

06/16/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ8BM******
Summary

I HAVE BEEN DEALING WITH TRANSMISSION ISSUES SINCE I BOUGHT THE VEHICLE. THE FIRST TIME IT HAPPENED I WAS DOING 50 MPH AND IT SHIFTED OUT OF GEAR. THIS WAS QUITE DISTURBING. I TOOK IT IN TO FORD AND THEY TOLD ME IT JUST NEEDED THE PROGRAM UPDATED. THEN DURING THE WINTER IT WOULDN'T GO INTO GEAR AT ALL, NOT FORWARD, REVERSE OR ANYTHING. ONCE AGAIN I TOOK IT IN AND THEY SAID IT WAS THE PROGRAMMING. THEY PROGRAMED IT AGAIN. SO BACK IN FEB IT HAPPENED AGAIN, AND I DID THEN RECEIVE A LETTER STATING THERE WAS SOME ISSUES, SO I WAS GIVEN A 100,000 MILE WARRANTY ON FIXING THE ISSUE. WELL I TOLD THEM TO REPLACE THE TCM, BUT ONCE AGAIN THEY LOVE TO REPROGRAM. SO MY OLDEST SON IS IN NEED OF A VEHICLE AND HE WAS DRIVING IT UP IN MADISON WISCONSIN ON THE MOST CRAZY FREEWAY AND IT DECIDED TO LOSE THE POWER DOING MORE THAN 50 MPH. MY SON WAS SO STRESSED AND WAS ALMOST HIT BY A SEMI. I HAVE HAD IT WITH THE REPROGRAMMING. I HAVE EMAILS AND CALLS PUT INTO FORD AND I AM NOT ASKING FOR ANYTHING BUT A FIX OR TO TRADE IN AND START OVER. THEY DON'T WANT TO DO ANYTHING FOR US AT ALL. I GUESS THEY WANT SOMEONE TO DIE FIRST BEFORE THEY FIX ANYTHING.

06/14/2016
Components: STEERING
Incident Date: 06/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ2BM******
Summary

POWER STEERING FAILURE WHILE DRIVING ON A CITY STREET WHILE TURNING. WILL COST IN EXCESS OF $1200.00 TO REPAIR. HAVE BEEN INFORMED THERE IS A BACK LOG OF ORDERS FOR THESE PARTS DUE TO THE FAILURE RATE OF THIS PROBLEM.

06/06/2016
Components: POWER TRAIN
Incident Date: 06/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ6BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE IN REVERSE. THE VEHICLE WAS SHIFTED INTO DRIVE, BUT THERE WAS STILL NO ACCELERATION. THE VEHICLE ACCELERATED AFTERWARDS TO APPROXIMATELY 30 MPH AND GRINDING NOISES WERE PRESENT. THE VEHICLE FELT AS IF IT WERE STRUGGLING TO ENGAGE INTO GEAR. THE VEHICLE WAS TOWED TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. UPDATED 08/16/16*LJ THE CONSUMER STATED SHE DECELERATED, THE VEHICLE LURCHED AND BUCKED AS IF IT WERE ABOUT TO STALL. THE CONSUMER STATED A COMPUTER WAS REPLACED. UPDATED 08/30/016.*JB

06/01/2016
Components: AIR BAGS
Incident Date: 05/28/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4AJ3BM******
Summary

TAKATA INFLATORS. MY HUSBAND WAS IN A FENDER BENDER WHEN THE AIRBAG WENT OFF AND HIT HIM IN THE FACE CAUSING MULTIPLE FACIAL FRACTURES AND A BROKEN ARM AND HIS FINGERS SHATTERED.

05/24/2016
Components: POWER TRAIN,ENGINE
Incident Date: 05/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1BM******
Summary

DRIVING VEHICLE ON EXPRESSWAY AND VEHICLE JUST CUT OFF. BEEN COMPLAINING TO FORD SINCE I PURCHASED VEHICLE ABOUT 2 YEARS NOW, TOOK IT IN FOR REPAIRS SEVERAL TIME. WAS TOLD THAT THE PROBLEM IS CORRECTED BUT IT KEEPS DOING THE SAME THING. IT WILL ROLL BACK WHEN I STOP AT A LIGHT OR STOP SIGN. THIS IS DANGEROUS. THIS TIME I WAS LUCKY NOTHING SERIOUS HAPPENED. NEXT TIME I MIGHT NOT BE.

05/23/2016
Components: POWER TRAIN
Incident Date: 10/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ9BM******
Summary

TOOK MY CAR IN FOR A RECALL ON THE TRANS/CLUTCH (MY CAR IS AUTOMATIC) . LESS THAN 3 MONTHS LATER THE TRANS WAS GRINDING HARD, SLIPPING AND STALLING WHILE DRIVING. I TOOK IT BACK IN. ITS BEEN ABOUT 3 MONTHS AND MY TRANS IS STARTING TO ACT UP AGAIN. FORD SAYS THERE IS NOTHING THEY CAN DO ABOUT IT BECAUSE ITS ACTING LIKE THEY KNEW IT WAS GOING TO. THAT FORD SOLD A BAD TRANS AND ITS THE "CHARACTERISTICS" OF THE TRANS.

05/18/2016
Components: UNKNOWN OR OTHER
Incident Date: 05/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9BM******
Summary

MY CAR SAYS ITS NOT IN PARK WHEN ITS IS IN PARK. I HAVE HAD THIS CAR FOR 15 MONTHS HAVE HAD NOTHING BUT ISSUES...I WALKED OUT TO MY CAR TO GET IN TO LEAVE FOR WORK AND IT WOULD NOT START. THE CAR STATES ITS NOT IN PARK WHEN ITS IN PARK...

05/16/2016
Components: UNKNOWN OR OTHER
Incident Date: 05/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0BM******
Summary

DOOR HANDLE STUCK IN PULL OUT POSITION WHICH I DIDN'T NOTICE. WHEN MAKING LEFT TURN CAR DOOR FLUNG OPEN. NO WARNING SENSOR ON DASHBOARD INDICATING DOOR MALFUNCTION. PASSENGER WAS RIDING WITH SEAT BELT ON, VERY SCARY POTENTIALLY FATAL. I WAS PULLING OUT OF HOME DEVELOPMENT ONTO MAIN ROAD.

05/02/2016
Components: POWER TRAIN,ENGINE
Incident Date: 04/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3BM******
Summary

HESITATION, JERKING AND CLUTCH GRINDING NOISES. WENT TO MAKE A LEFT HAND TURN AND MY CAR HESITATED ON ACCELERATION CAUSING A NEAR FATAL ACCIDENT FROM AN ON COMING CAR. LUCKILY THE ONCOMING CAR WAS ABLE TO SLOW DOWN ENOUGH TO AVOID HITTING MY PASSENGER SIDE WHERE MY DAUGHTER WAS SITTING. I HAVE BEEN EXPERIENCING HESITATION, SEVERE JERKING AND GRINDING OF THE CLUTCH THE ENTIRE WEEKEND.

04/30/2016
Components: UNKNOWN OR OTHER
Incident Date: 04/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5BM******
Summary

TCM HAS BEEN FIXED THREE TIME IN THE LAST YEAR UNDER WARRANTY. THE EXTENDED WARRANTY TO 150,000 MILES WILL BE HERE BEFORE I KNOW IT. THE TRANSMISSION STILL SHUTTERS BETWEEN 1ST AND 2ND GEAR. ALSO MY SPEAKERS STARTED CRACKLING EVEN WITH THE RADIO TURNED OFF. WHILE DRIVING OR HAVING THE CAR TURNED ON MY RADIO RANDOMLY POPS AND THERE IS NO SOUND FROM THE RADIO, CD PLAYER, SYNC ETC. IT'S SCARY THINKING MY CAR IS ONLY 5 YEARS OLD AND THE SYSTEM SEEMS TO BE FAILING. I MAINTAIN MY CAR REGULARLY AND TO HAVE TRANSMISSION ISSUES NON STOP AND NOW THE RADIO.(WHICH I HAD A 2000 FORD FOCUS FOR 12 YEARS AND IT NEVER HAD THESE ISSUES)

04/28/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 04/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8BM******
Summary

MY 2011 FORD FIESTA SE WILL NOT START. ELECTRICAL ISSUES , PCM POSSIBLY. WHEN YOU TRY TO START THE CAR ALL LIGHTS FLICKER, BATTERY IS FINE AND CONTINUES TO ATTEMPT TO START EVEN AFTER THE KEY IS TURNED BACK IN NON-STARTING POSITION. THE RADIO AND USB/CHARGING PORTS DON'T WORK EITHER. THIS POTENTIAL REPAIR IS GOING TO COST ME MORE THAN THIS THING IS WORTH. FORD SHOULDN'T SELL CRAP. I BOUGHT THIS CAR BECAUSE I NEEDED RELIABLE SAFE TRANSPORTATION NOT TO HAVE A MONEY PIT WITH NO TRANSPORTATION AND A LOAN. I LITERALLY JUST SPENT $1000 AT A GARAGE FOR MAINTENANCE AND IT WOULDN'T START WHEN I WENT TO PICK IT UP YESTERDAY. NOW THE FORD DEALERSHIP IS GUESSING PM! I SHOULDN'T HAVE TO PAY FOR THIS, FORD SHOULD RECALL THE PCM AND FIX THE ELECTRICAL OR STOP RIPPING PEOPLE OFF WITH GARBAGE.

04/28/2016
Components: POWER TRAIN
Incident Date: 04/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5BM******
Summary

VEHICHLE HAS BEEN RETURNED TO A FORD DEALER NUMEROUS TIMES FOR TRANSMISSION ISSUES. HAS HAD ALL UPDATES COMPLETED AS REQUIRED BY THE DEALER, YET CONTINUE TO HAVE TRANSMISSION ISSUES. THE VEHICLE SHUDDERS AND HESITATES WHILE ATTEMPTING TO SHIFT GEARS (IT IS AN AUTOMATIC TRANSMISSION). THIS OCCURS AT LOW SPEEDS AS WELL AS HIGHER SPEEDS. FEEL IT MAY BE A RISK FOR CAUSING AN ACCIDENT. THE DEALER SAYS THERE IS NOTHING MORE THEY CAN DO.

04/26/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 04/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE PUTTING OUT OF A PARKING SPACE, THE VEHICLE JERKED AND LOST POWER. THE CONTACT HAD TO WAIT UNTIL THE TRAFFIC DIED DOWN TO PULL OUT OF THE SPACE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE RESET AND THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

04/21/2016
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 04/21/2016
Crash: No
Fire: No
Summary

FROM A STAND STILL UP UNTIL SPEED, EVERY GEAR SHIFT IS MEET WITH A SHUDDER AND FEELS LIKE IT SLIPS WHILE THE TRANSMISSION CHAGES GEAR. JUST RECENTLY THE CAR STARTED TO JERK AND STUTTER AND I BARELY MADE IT HOME. THE RPMS RISE AND DIP AND IS UNDRIVEABLE. IT HAS BEEN BROUGHT IN FOR TRANSMISSION MODULE REPROGRAMMING AND INSPECTION OF TRANSMISSION FLUIDS. I THOUGHT IN THE PAST THAT THE SHAKING AND STUTTERING WAS NORMAL, ACCORDING TO FORD THAT IS NORMAL. IT'S NOT THAT WHEN MY CAR STARTED JERKING AND SPUTTERING THAT I REALIZE SOMETHING IS VERY WRONG.FORD DID GIVE ME AN EXTENDED WARRANTY FOR UP TO 70K MILES. ALSO,I NOTICE THAT WHEN THE SURFACE IS WET AND I BREAK GRADUALLY ON A WET SURFACE IE,PAINTED STREET DIVIDERS,PAINTED STREET SIGNS OR OIL ,ABS WILL BREAK THE VEHICLE,THE VEHICLE WILL LOCK UP CAUSING IT TO SLIDE AND THEN WHEN I GET ON THE GAS PEDAL THE CAR WILL BE UNRESPONSIVE TO MY GAS PEDAL INPUT. BASICALLY, I WOULDN'T BE ABLE TO GET OUT OF HANDS WAY BECAUSE THE CARS POWER TO MOVE FOR 2-3SECONDS IS NON EXISTENT.

04/18/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 01/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXBM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER. 15V246000 (DOOR LATCH) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/14/16*LJ

04/14/2016
Components: SEAT BELTS,CHILD SEAT
Incident Date: 12/14/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4FJ6BM******
Summary

CPSC: BABY TREND HYBRID LX 3-IN-1: CONSUMER STATED SHE AND HER SON, WERE INVOLVED IN A HEAD-ON COLLISION. AFTER THE ACCIDENT, THE CONSUMER NOTICED THE CHEST CLIP HAD UN-LATCHED AND HER SON WAS DANGLING OUT OF THE CAR SEAT AND WAS BARELY IN THE SHOULDER STRAPS, DESPITE BEING CORRECTLY PLACED IN THE CAR SEAT. THE CONSUMER'S SON PASSED AWAY FROM HIS INJURIES. MODEL # FB48417. *SS SEE ALSO ODI 10855262 *DSY *TR

04/13/2016
Components: SEAT BELTS,CHILD SEAT
Incident Date: 12/14/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4FJ6BM******
Summary

I WAS TRAVELING FROM LAS VEGAS, NV TO TWIN FALLS, ID WITH MY SON [XXX] ON DEC 14 2015 TO VISIT FAMILY FOR CHRISTMAS. MY SON [XXX] WAS A WEEK FROM TURNING 4, WEIGHED 37 LBS AND WAS 38 INCHES TALL. I HAD HIM IN THE BABY TREND HYBRID 3 IN 1 LX (KIWI COLOR) FORWARD FACING IN THE 5 POINT HARNESS. AT AROUND 9PM MOUNTAIN STANDARD TIME ON DEC 14 2015 MY SON [XXX] WAS ABLE TO PULL THE SLACK ON HIS HARNESS LOOSE AFTER UNCLIPPING HIS CHEST CLIP AND FREED HIS UPPER ARMS. THE MOMENT I NOTICED HE HAD DONE THIS OUR SMALL CAR WAS HIT HEAD ON BY A PICKUP TRUCK THAT WAS DRIVING AT A HIGH RATE OF SPEED. SINCE [XXX] LOWER BODY WAS THE ONLY THING RESTRAINED HIS UPPER BODY WAS THROWN FORWARD AT A HIGH RATE OF SPEED WHICH CAUSED A HYPER EXTENSION AND SEVERANCE OF HIS SPINAL CORD AT THE C3- C4 VERTEBRAE. [XXX] PASSED AWAY AT THE SCENE OF THE CRASH WITHIN SECONDS. ...UPDATED 04/19/16 *BF SEE ALSO 10859748 *DSY.....UPDATED 05/24/16 *BF UPDATED 09/19/2017 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

04/11/2016
Components: SEAT BELTS,CHILD SEAT
Incident Date: 12/14/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4FJ6BM******
Summary

TL* THE CONTACT OWNED A 2014 BABY TREND HYBRID 3-IN-1 BOOSTER SEAT. WHILE DRIVING 25 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE AT A HIGH RATE OF SPEED. THE DRIVER SUSTAINED WHIPLASH AND THE CHILD PASSENGER WAS FATALLY WOUNDED DUE TO THE IMPACT OF THE CRASH. THE SEAT BELT DID NOT SECURE THE CHILD DURING THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A YARD AND THE BOOSTER SEAT WAS DISCARDED. THE CONTACT COULD NOT DIAGNOSE WHAT CAUSED THE FAILURE. THE MANUFACTURER AND THE INSURANCE COMPANY DID NOT PROVIDE FURTHER DISCLOSURE ON THE INVESTIGATION OF THE CRASH. THE PURCHASE DATE WAS UNKNOWN....UPDATED 04/19/16 *BF SEE ALSO 10855262 *DSY...UPDATED 05/24/16 *BF UPDATED 09/19/2017*JS *TR

04/02/2016
Components: POWER TRAIN
Incident Date: 03/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8BM******
Summary

ABOUT 3 MONTHS AFTER BUYING THIS USED FIESTA, CASTRO IN MILSBORO, DE FOUND A LEAK UNDER THE MOTOR. SINCE I WASN'T LOOSING OIL THE FORD DEALERSIP DIDN'T THINK IT WAS A MAJOR ISSUE. IN AUGUST OF 2015 REVERSE SLIPPED OUT 5 TIMES IN 4 WEEKS. FORD DEALER IN LEWES, DE FINALLY LOOKED INTO PROBLEM AND FOUND THE TRANSMISSION SEAL HAD BLOWN CAUSING FLUID TO GET ONTO CLUTCHES AND THROW-OUT BEARING. TWO WEEKS LATER IT WAS FINALLY FIXED. NOW I'M HAVING ISSUES WITH HARD SHFTING, AND STALLING BETWEEN GEARS. THE DEALERSHIP IN GEORGETOWN, DE CHECKED AND STATED THE TRANSMISSION WAS "WITHIN FORD PERAMITERS". FORD CUSTOMER SUPPORT STATED "IF THE PROBLEM ESCALATES TO PLEASE CALL US BACK" SO THE CAR STILL IS SHIFTING BADLY AT THIS POWING.

04/01/2016
Components: STEERING
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2BM******
Summary

WHILE IN PARK OR DRIVING, I WOULD TURN THE STEERING WHEEL AND FEEL A GRITTY/CHUNKY MOTION. SO I HAD A MECHANIC CHECK IT OUT. THEY INFORMED ME THAT THE UNIVERSAL JOINTS WERE BAD AND TO HAVE THE SHAFT REPLACED. I ORDERED PART NUMBER BE8Z3A525B FROM FORD AND ONCE I OPENED IT, THE JOINTS FELT THE EXACT SAME WAY MY CURRENT STEERING SHAFT FEELS. IT IS GRITTY AND FEELS LIKE A GRINDING MOTION. I TRIED TO RETURN THE PART AND WAS INFORMED THEY WERE ALL MADE THE SAME WAY AND THAT IT IS NORMAL. THIS IS NOT NORMAL, NO CAR OR EQUIPMENT SHOULD HAVE A GRITTY FEEL, THEY SHOULD ALL BE SMOOTH. MY MECHANIC INFORMED ME THAT THE STEERING SHAFT COULD GO OUT AT ANY TIME AND I WOULDN'T BE ABLE TO DRIVE MY CAR. I FEEL UNSAFE DRIVING THIS FIESTA AND REQUEST FORD RECALL THE STEERING SHAFT AND CORRECTLY MAKE THEM TO BE SMOOTH.

04/01/2016
Components: STEERING
Incident Date: 03/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DEALER DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

03/25/2016
Components: POWER TRAIN
Incident Date: 12/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXBM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO STOP, THE VEHICLE WOULD SHUDDER AND MAKE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER A MANUFACTURER'S SATISFACTION RECALL FOR THE POWER TRAIN, BUT THE FAILURE RECURRED. THE VEHICLE WAS BROUGHT BACK TO THE DEALER WHERE THE SOFTWARE WAS UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

03/24/2016
Components: POWER TRAIN
Incident Date: 09/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION STUTTERED. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED AND THE TRANSMISSION WOULD NOT SHIFT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS BROUGHT BACK TO THE DEALER TWICE FOR REPAIRS, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

03/19/2016
Components: POWER TRAIN
Incident Date: 03/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA0P4F17BM******
Summary

"TAKATA RECALL" WHEN I STOP AT A RED LIGHT, AND THEN TRY TO GO WHEN IT TURNS GREEN, 2 OUT OF THREE TIMES THERE IS NO FORWARD GEAR. THEN I HAVE TO TURN ON THE 4WAY FLASHERS, TURN THE KEY OFF AND ON AGAIN, THEN I CAN GO FORWARD. THIS IS VERY DANGEROUS IN HEAVY TRAFFIC. OTHER TIMES THE CAR WON'T GO INTO NEUTRAL WHEN COMING TO A STOP LIGHT, AND WANTS TO PUSH YOU INTO THE CAR IN FRONT OF YOU, OR THRU THE LIGHT! I'VE HAD IT TO THE DEALER PROBABLY 5 TIMES, NEVER EVER HELPED. I TELL THE DEALER EVERY TIME I GO THERE THAT THE CAR IS GONNA KILL ME! I WON'T LEND TO ANYBODY. I'M VERY UNCOMFORTABLE DRIVING MY GRANDCHILDREN IN THIS CAR.

03/10/2016
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 02/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ3BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE FRONT PASSENGER DOOR SWUNG OPEN WHEN IT WAS LEANED ON BY THE PASSENGER. THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE DOOR CRASHED INTO AN ELECTRICAL POLE, A MAIL BOX, AND STORM DRAIN MARKER. THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO THE DEALER PRIOR TO THE FAILURE AND WAS TOLD BY THE DEALER THAT THE VEHICLE WOULD NOT BE REPAIRED UNTIL THE FAILURE WAS EXPERIENCED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WANTED THE CONTACT TO SIGN AN AGREEMENT FORM THAT WOULD REQUIRE THE CONTACT TO RELEASE FORD FROM ANY CLAIMS AND ACTIONS, PRESENT OR IN THE FUTURE FROM ANY ISSUES, SUSPECTED OR UNSUSPECTED, BEFORE REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS 94,721. *TR

03/10/2016
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5BM******
Summary

MY DAUGHTER DRIVES THIS CAR. CAR STUTTERS WHEN DRIVING, IDLE GOES UP TO 3K, OVERHEAT ICON CAME ON, IDLE GOES HIGH BUT CAR DECELERATES , CAR BUCKS LIKE A BRONCO. FORD CHARGED US OVER $500 TO REPLACE A COOLING FAN, DID 3 SOFTWARE UPGRADES, SAID THEY REPLACED THE TRANSMISSION CONTROL MODULE, SAME ISSUES REPEATED EXCEPT FOR THE OVERHEAT ICON, IDLE STILL WENT HIGH AND CAR STUTTERS, BUCKS, AGAIN THE TRANS STOPPED PROPELLING THE CAR. NOW THEY SAY IT'S THE THROTTLE BODY AND WANT OVER $800 !! TO REPAIR IT. THE 2011 FORD FUSION HAS A SIMILAR PROBLEM AND IS NOW COVERED FOR FREE UNDER A CUSTOMER SATISFACTION PROGRAM, ALL OF THE WINDOWS IN THE CAR ARE HARD TO RAISE, YOU HAVE TO MANUALLY PUSH THEM UP WHILE HOLDING THE UP BUTTON. THE THROTTLE ISSUE IS NEW BUT WHY DIDN'T THOSE CODES TURN UP PREVIOUSLY WHEN THE CAR EXHIBITED THE SAME SYMPTOMS? IMO THIS IS A POORLY MANUFACTURED VEHICLE. ONLY 79K MILES AND SOOOOO MANY PROBLEMS.

03/08/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 03/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE AT A STOP, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ATTEMPTED TO SHIFT INTO PARK, BUT THE GEAR SHIFTER FAILED TO SHIFT OUT OF DRIVE. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER TO SHIFT INTO PARK AND RESUME NORMAL FUNCTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

03/06/2016
Components: POWER TRAIN
Incident Date: 01/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3BM******
Summary

MY CAR WILL NOT GO IN GEAR. I TOOK IT TO FORD ON 2/2/15 BECAUSE MY CAR WAS STALLING WHEN I PUT IT IN GEAR THEY RAN TEST AND SAID MY CAR WAS FINE.. IT NOT RUNNING.

02/17/2016
Components: STEERING
Incident Date: 02/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING 45 MPH, THE CONTACT ATTEMPTED TO STEER THE VEHICLE IN BOTH DIRECTIONS AND HEARD AN ABNORMAL NOISE COMING FROM THE WHEEL. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS WHO DIAGNOSED THAT THE KNUCKLES IN THE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

02/11/2016
Components: STEERING,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 11/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXBM******
Summary

MY 2011 FORD FIESTA BEGAN GIVING ME PROBLEMS AT ABOUT 28,000 MILES. IT IS NOW 35,000 MILES AND I HAVE BEEN HAVING PROBLEMS ACCELERATING OUT OF A STOP. IT WILL JERK, REV AND SHUDDER GETTING UP TO 30 MPH. I HAVE TAKEN CARE OF A FEW RECALLS AND I HAVE NOTICED A 5 MILE DROP IN THE MPG. I TAKE GOOD CARE OF MY CAR, I HAVE THE OIL CHANGED REGULARLY AND I OFTEN TAKE IT TO A MECHANIC TO ENSURE IT IS IN GOOD WORKING CONDITION. THIS ONLY HAPPENS WHEN I AM DRIVING THE FIESTA FOR A WHILE IN A CITY SETTING SO I HAVE TO START AND STOP QUITE A BIT. ADDITIONALLY, THERE HAS BEEN A CONSISTENT CLUNKING NOISE WHEN I TURN THE WHEEL AT LOW SPEEDS. HAVE BROUGHT IT IN A FEW TIMES AND NO ONE HAS EVEN ATTEMPTED TO FIX IT.

02/03/2016
Components: STEERING
Incident Date: 02/02/2016
Crash: No
Fire: No
Summary

BROUGHT CAR IN FOR A POPPING/GRINDING NOISE IN FRONT OF CAR WHEN TURNING AT LOW SPEEDS ENDED UP REPLACING LOWER STEERING SHAFT.

02/01/2016
Components: AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ7BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED A MANUFACTURERS RECALL ON THE DOOR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, WHEN THE DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT CUT THE AIR BAG OFF AND DROVE THE VEHICLE TO THE RESIDENCE. THERE WERE NO INJURIES REPORTED. THE CONTACT STATED THAT THE HORN, THE AIR BAG, AND CRUISE CONTROL WERE NO LONGER OPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70, 000.

01/29/2016
Components: ENGINE
Incident Date: 12/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ2BM******
Summary

TL* THE CONTACT OWNED A 2011 FORD FIESTA. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND THE ENGINE FAILED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

01/28/2016
Components: POWER TRAIN
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ0BM******
Summary

WHILE DRIVING, VEHICLE SHUDDERS AND HESITATES WHEN ACCELERATING. LURCHES FORWARD AT TIMES WHEN STOPPED. BUCKS WHILE SHIFTING (TRANSMISSION IS THEIR POWERSHIFT AUTOMATIC). ONE TIME THE TRANSMISSION COMPLETELY DISENGAGED WHILE DRIVING ON THE PARKWAY DURING A SNOWSTORM, LEAVING IN A VERY DANGEROUS POSITION. HAD TO TURN THE CAR OFF AND ON SEVERAL TIMES TO GET TRANSMISSION TO "RESET". AT TIMES, WHEN RELEASING BRAKE FROM STATIONARY POSITION, CAR WOULD SHUDDER EVEN BEFORE APPLYING THE THROTTLE. TRANSMISSION CONTROL MODULE HAS BEEN CHANGED OUT TWICE IN THE LAST 15 MONTHS OF PURCHASING THE CAR FROM THE DEALER AS "CERTIFIED PRE-OWNED". LAST TCM CHANGE, THE CAR HAD SAME ISSUES AS SOON AS I LEFT SERVICE DEPARTMENT. CALLED SERVICE ADVISER AS SOON AS I GOT HOME AND HE SAID I HAD TO DRIVE THE VEHICLE 1000-12000 MILES FOR THE TRANSMISSION TO "GET USED TO THE WAY I DRIVE". NEEDLESS TO SAY, AFTER 2000 MILES, THERE HAS BEEN NO CHANGE IN CONDITION. TAKING VEHICLE BACK FOR THE 5TH TIME FOR CONTINUED PROBLEMS. I HAVE RECENTLY INQUIRED ABOUT A CLASS ACTION LAW SUIT AGAINST FORD MOTOR COMPANY BEING FILED IN CA REGARDING THESE SAME ISSUES FROM OTHER FORD FIESTA OWNERS.

01/28/2016
Components: POWER TRAIN
Incident Date: 01/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ5BM******
Summary

TRANSMISSION STUDDERS AND HESITATES IN LOWER GEARS WHEN TURNING OR PULLING UP TO PARKING AREA SLOWLY. TRANSMISSION HAS BEEN SERVICED BY FORD 3 TIMES BUT WE ARE NOW WAITING 8-12 WEEKS FOR ANOTHER SET OF CLUTCHES MEAN WHILE IT IS GETTING WORSE TO DRIVE.

01/26/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 11/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE CONTACT HAD TO FASTEN THE DOOR WITH A ROPE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.

01/23/2016
Components: AIR BAGS
Incident Date: 01/07/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4FJ5BM******
Summary

MY CAR WAS NOT PART OF THE AIRBAG RECALL, SO I DID NOT WORRY ABOUT IT. A FEW DAYS AGO I WAS IN AN ACCIDENT, THE DAMAGE WAS SIGNIFICANT AND THE CAR TOTALED, THERE WERE SEVERAL HITS AS THE CAR WAS BEING BOUNCED FROM ONE VEHICLE TO ANOTHER AT HIGHWAY SPEED, ONE OF THOSE VEHICLES BEING A SEMI. NOT A SINGLE AIRBAG DEPLOYED AND AS A RESULT ALL THOSE IN THE FIESTA GOT INJURED, ONE HAD TO BE TAKEN TO THE ER/ICU AND REMAINS IN A BAD CONDITION.

01/21/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 01/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ7BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000(LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/21/2016
Components: STRUCTURE
Incident Date: 09/15/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (STRUCTURE: BODY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

01/18/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 01/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ6BM******
Summary

ON SEVERAL OCCASIONS THE VEHICLE HAS EXPERIENCED DECREASED ACCELERATION AS WELL AS DELAYED ACCELERATION. SINCE JUNE OF 2011 TO JANUARY 2016 I HAVE HAD THE CLUTCH REPLACED 8 OR 9 TIMES WITH THE POWER TRAIN MODULE BEING REPROGRAMMED. THE PROBLEM STILL PERSISTS. NOW JAN. 18TH 2016 THE CAR IS EXPERIENCING A TRANSMISSION MALFUNCTION. IT WILL NOT ACCELERATE OVER 10 MILES AN HOUR. RENDERING THE VEHICLE UNDRIVABLE. I CAN'T SEEM TO GET HELP FROM FORD OR SUNSTATE FORD IN WHICH THE VEHICLE WAS PURCHASED. EVERYTIME THEY SERVICE THE VEHICLE THEY STATE SHUDDERING AND THE ACCELERATION ISSUES ARE NORMAL FUNCTIONS OF THE VEHICLE. HOWEVER EACH TIME THEY HAVE REPLACE THE CLUTCH OR REPROGRAMMED COMPUTERS ASSOCIATED WITH THE TRANSMISSION. AT THE INTERSECTION OF 441 AND DAVID WALKER DR IN EUSTIS FL WE EXPERIENCED THE TRANSMISSION MALFUNCTION LEAVING US IN THE MIDDLE OF TRAFFIC TRYING TO MANUEVER AT 10 MILES AN HOUR.

01/14/2016
Components: POWER TRAIN
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE SHOOK AND SPUTTERED. THE CONTACT ALSO INDICATED THAT THE VEHICLE HESITATED TO ACCELERATE AND STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAILED AND THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 03/11/16*LJ *CN

01/12/2016
Components: POWER TRAIN
Incident Date: 01/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ7BM******
Summary

CAR AT RANDOM TIMES REFUSES TO GO INTO ANY GEAR. THIS IS THE DUAL CLUTCH AUTOMATIC TRANSMISSION. MOST OFTEN HAPPENS AFTER STARTING THE CAR WHEN THE SHIFT LEVER IS MOVED INTO A GEAR THE TRANSMISSION REMAINS IN NETURAL. YOU CAN OVER REVE THE ENGINE NO FOOT ON THE BRAKE NO GEAR ENGAGES. A FEW TIME WHILE DRIVING THE TRANSMISSIONS GOES INTO NETURAL. SO FAR I'VE BEEN ABLE TO COAST OFF OF THE LIMITED ACCESS ROAD ONTO A SIDE STREET WHEN THAT HAS HAPPENED. A FEW TIMES THE CAR HAS REFUSED TO GO BACK INTO GEAR AFTER COMING TO A STOP AT A STOP SIGN OR STOP LIGHT. YOU CAN RESOLVE THE ISSUE BY TURNING OFF THE CAR AND RESTARTING IT. SOMETIMES IT TAKES MULTIPLE RESTARTS BEFORE YOU CAN GET THE TRANSMISSION TO SHIFT OUT OF NETURAL. A FEW TIMES THE CAR HAS REFUSED TO START, I THINK THE TCU REFUSES TO PUT THE TRANSMISSION INTO NETURAL AT THAT POINT TO ALLOW IT TO START. WHEN THAT HAPPENS I HAVE HAD TO WAIT UPWARDS OF FIFTEEN MINUTES BEFORE THE CAR CAN BE STARTED AND DRIVEN. THE DEALER CLAIMS THEY CAN'T DO ANYTHING SINCE THEY CANT DUPLICATE THE PROBLEM WHILE THE CAR IS IN THE SHOP. I'VE HAD THE FEW RECALL NOTICES RELATED TO THE TRANSMISSION DONE. I FEEL THIS CARE IS NOT SAFE TO TAKE ON A MAJOR HIGHWAY BUT CAN'T AFFORD TO PURCHASE ANOTHER VEHICLE AT THIS TIME. I SEE MANY OTHER OWNERS REPORTING THE SAME PROBLEMS BUT FORD HAS EITHER BEEN UNABLE TO FIND A FIX OR IT HAS BEEN TO EXPENSIVE FOR THEN TO WANT TO IMPLEMENT. MAJORITY OF TIMES I'VE EXPERIENCED THIS HAS BEEN IN PARKING LOTS BUT OTHER TIMES HAS BEEN ON RESIDENTIAL STREETS(STOP SIGNS) OR LIMITED ACCESS 35-40MPH ROADS WHILE DRIVING OR TRYING TO DRIVE AWAY FROM A STOP LIGHT. I FEAR THE DAY IT HAPPENS ON A HIGHWAY. I'M LISTING THIS PAST MONDAY AS THE DATE SINCE IT WAS THE MOST RECENT INCIDENT. THIS HAS BEEN HAPPENING FOR SEVERAL YEARS NOW AND YET FORD REFUSES TO DO ANYTHING ABOUT IT. I STATED ) AS THE MOST RECENT.

01/11/2016
Components: POWER TRAIN
Incident Date: 02/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE TRANSMISSION FAILED CAUSING THE VEHICLE TO JERK VIOLENTLY AND LOSE ACCELERATION POWER, WHILE DRIVING. THE BRAKE PEDAL HAD TO BE ENGAGED WITH FORCE TO BE ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE TRANSMISSION CONTROL MODULE AND THE POWER TRAIN CONTROL MODULE WERE UPDATED AND THE POWER TRAIN CLUTCH ASSEMBLY WAS REPLACED. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO JERK AND LOSE ACCELERATION POWER WHILE DRIVING. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

01/11/2016
Components: POWER TRAIN
Incident Date: 08/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ2BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE SHUTTERS AND HESITATES AS IF IT WERE TO STALL WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TCM MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,600.

12/30/2015
Components: POWER TRAIN
Incident Date: 12/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0BM******
Summary

SINCE NEW THE CAR'S TRANSMISSION HAS HAD LURCHING AND JERKING ISSUES WHEN SHIFTING THAT HAVE PROGRESSIVELY GOTTEN WORSE. MULTIPLE TIMES THE CAR HAS LURCHED AND STALLED MISSING THE NEXT GEAR AND ALMOST CAUSED US TO GET SIDE SWIPED WHILE MAKING A TURN. WE WERE LEFT STRANDED AND HAD TO REPLACE THE CONTROL MODULE WHICH FORD EVENTUALLY PAID FOR. NOW AFTER GETTING A TRANS MALFUNCTION WARNING THE FORD DEALER IS SAYING WE NEED A NEW CLUTCH (THE CAR IS AN AUTOMATIC...THAT IS WHAT WE PAID FOR). THE CLUTCH HAS ONLY WORN OUT BECAUSE OF THE EXCESSIVE LURCHING AND MISSING GEARS CAUSE BY THE POOR DESIGN DESPITE SEVERAL FAILED ATTEMPTS TO HAVE THE ISSUE FIXED BY THE DEALER. NOT BEING ABLE TO ACCELERATE WHEN MAKING A LEFT TURN OR PULLING ONTO A ROADWAY OR MERGING ONTO A HIGHWAY IS A SAFETY ISSUE. PLEASE HOLD FORD ACCOUNTABLE. I DON'T THINK THE CAR IS SAFE BECAUSE THAT HAPPENS ALL THE TIME AND THE DEALER CAN'T SEEM TO FIX IT. IN FACT I WONT LET MY WIFE DRIVE THE CAR ANYMORE BECAUSE I THINK AN ACCIDENT IS INEVITABLE. WE HAVE HAD CONSTANT TRANSMISSION ISSUES SINCE NEW. FORD DENIED AN PROBLEM WHEN THE CAR WAS NEW AND HAVING THESE ISSUES. FORD IS WILLFULLY PUTTING ITS PAYING CUSTOMERS AT GREAT RISK PHYSICALLY AND FINANCIALLY. WE HAVE RECORDS OF REPEATEDLY BRINGING THIS CAR IN FOR REPAIR. FORD (I BELIEVE INTENTIONALLY) DID NOT DOCUMENT MY WIFE'S COMPLAINTS OR THAT THEY EVEN LOOKED AT THE CAR WHEN IT WAS NEWER AND THEY KEPT SAYING MY WIFE WAS CRAZY AND THERE WAS NO PROBLEM. TURNS OUT THEY WERE WRONG AND THERE HAVE BEEN MAJOR PROBLEMS FROM THE START AND WE ALL KNOW THAT NOW. *JS

12/29/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 12/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJXBM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE THROTTLE BODY FAILED. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. NO FURTHER DETAILS WERE AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

12/23/2015
Components: POWER TRAIN
Incident Date: 12/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1BM******
Summary

CLUTCH SHUDDER. AFTER HAVING A REPLACEMENT CLUTCH ASSEMBLY INSTALLED 12,000 MILES AGO, THE CLUTCH SHUDDER, SHAKING, DELAYED ACCELERATION, AND JERKINESS HAVE RETURNED. ASSEMBLY WAS REINSPECTED AT DEALERSHIP, CONFIRMING THAT THE REPLACEMENT CLUTCH ASSEMBLY ALSO HAS THE FAILURE SYMPTOMS. A NEW ASSEMBLY IS BEING ORDERED

12/23/2015
Components: SEAT BELTS
Incident Date: 12/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1BM******
Summary

SEAT BELT AUTO RETRACTOR HAS PROGRESSIVELY DEGRADED IN PERFORMANCE ON THE DRIVER'S SEAT SINCE ~70,000 MILES. AS OF NOW, SEAT BELT WILL NO LONGER RETRACT WITHOUT PHYSICALLY PUSHING IT BACK INTO THE HOUSING. PRETENSIONER STILL OPERATES CORRECTLY.

12/16/2015
Components: POWER TRAIN
Incident Date: 12/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5BM******
Summary

TRANSMISSION CONTROL MODULE RECALL: AFTER HAVING THE "TCM" SOFTWARE UPDATED IN SEPTEMBER, THE TRANSMISSION MALFUNCTION LIGHT STILL COMES ON WHEN MY CAR WILL NOT SWITCH GEARS. ONE DAY DRIVING DOWN THE INTERSTATE, MY CAR WAS GOING 65 MPH AND WAS NOT SWITCHING GEARS. AFTER HAVING IT TOWED TO THE NEAREST FORD DEALERSHIP, MY CAR WAS WORKED ON AND THE TRANSMISSION CONTROL MODULE WAS FINALLY REPLACED. LESS THAN A WEEK LATER, MY CAR WOULD NOT ACCELERATE OR SWITCH GEARS WHILE DRIVING UP A HILL. MY CAR BEGAN TO MOVE BACKWARDS SINCE IT WOULD NOT ACCELERATE. MY CAR WAS ROLLING BACKWARDS DOWN A HILL INTO ONCOMING TRAFFIC. THE FORD DEALERSHIP DOES NOT SEEM TO BE CONCERNED AND ASSURED ME THE SOFTWARE NEEDED TO BE UPDATED AGAIN AFTER IT WAS UPDATED LESS THAN A WEEK AGO. THIS IS SOMETHING THAT I FIND TO BE DANGEROUS IF THE CAR WILL NOT SWITCH GEARS. THE FIRST TIME THE CAR WAS TAKEN TO A FORD DEALERSHIP, I WAS TOLD THAT THE TRANSMISSION CONTROL MODULE PART ITSELF WAS ON BACKORDER AND COULD NOT BE REPLACED FOR AT LEAST A YEAR. THREE MONTHS LATER WHEN IT WAS TOWED TO A DIFFERENT FORD DEALERSHIP, THEY HAD ONE READILY AVAILABLE AND IT WAS REPLACED WITHIN TWO DAYS AND THE SOFTWARE UPDATED ACCOMPANIED THE SERVICE EVENT. LESS THAN A WEEK LATER MY CAR IS IN LIMP MODE AND WILL BARELY ACCELERATE TO GET ME SAFELY OFF THE ROAD. THIS ISSUE IS MUCH BIGGER THAN IT SEEMS AND FORD DOES NOT SEEM TO HAVE THE URGENCY TO FIX A DANGEROUS ISSUE FOR THEIR CUSTOMERS. UPON CALLING FORD TO HAVE MY VEHICLE LOOKED AT, IT WAS ABOUT A 5 DAY WAIT AND THEY COULD NOT PROVIDE ME WITH A RENTAL OR LOANER CAR.

12/10/2015
Components: STEERING
Incident Date: 12/08/2015
Crash: No
Fire: No
Summary

MY SISTER BOUGHT A 2011 FORD FIESTA AND HAS ONLY PUT ABOUT 50000 MILES ON IT. TOOK IT TO FORD AND WAS TOLD THE LOWER STEERING SHAFT NEEDS REPLACED. COST-OVER $300. THIS ISN'T COVERED ON WARRANTY. I FIND IT ODD THAT A STEERING ISSUE WOULD NOT BE COVERED UNDER WARRANTY. FORD IS MAKING UNSAFE CARS!!!!!!!

12/08/2015
Components: POWER TRAIN
Incident Date: 11/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4BM******
Summary

VEHICLE WONT GO INTO GEAR. ENGINE STARTS FINE, BUT TRANSMISSION WILL NOT ENGAGE. BACKED OUT OF GARAGE, PUT CAR INTO DRIVE, AND NOTHING. CAR WILL NOT ENGAGE IN R OR D. HAD IT TOWED TO DEALER. TRANSMISSION CONTROL MODULE REPLACED BUT CAR STILL NOT RUNNING CORRECTLY, PER DEALER. DEALER SAYS CAR NEEDS A NEW TRANSMISSION. FORD SAYS I'M 1450 MILES AND 60 DAYS OVER THE 60K/5 YR WARRANTY SO NO ASSISTANCE WITH PAYING FOR REPAIRS. I'VE SEEM NO INDICATION FROM ALL THESE POSTS THAT A TRANSMISSION REPLACEMENT HAS FIXED THE VEHICLE.

12/07/2015
Components: POWER TRAIN
Incident Date: 01/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3BM******
Summary

THE AUTOMATIC FORD FIESTA EXPERIENCES A VERY LOUD GRINDING/SCRAPING NOISE AS SOON AS IT STARTS COASTING (AS SOON AS THE FOOT IS OFF THE ACCELERATOR), REGARDLESS OF WHETHER THE BREAK PEDAL IS APPLIED OR NOT. THIS HAPPENS REGARDLESS OF THE SPEED AT WHICH IT IS TRAVELLING. INITIALLY TOOK THE CAR TO A REPUTABLE MECHANIC WHO INDICATED THE NOISE WAS COMING FROM THE TRANSMISSION AND RECOMMENDED I GO TO THE DEALER SINCE THE ISSUE MIGHT BE COVERED UNDER THE CAR'S WARRANTY. THE FIRST TRIP TO THE DEALER FOR THE NOISE RESULTED IN A REPLACEMENT OF THE DUAL CLUTCH. THE SECOND TRIP TO THE DEALER FOR THE NOISE RESULTED IN A REPROGRAMMING OF THE PCM/TCM MODULE. THE THIRD TRIP TO THE DEALER FOR THE NOISE RESULTED IN BEING TOLD THIS IS "NORMAL". THE NOISE ABATED AFTER THE DUAL CLUTCH REPLACEMENT AND REPROGRAMMING OF MODULES, BUT QUICKLY RETURNED (WITHIN DAYS) AND GREW LOUDER THAN BEFORE. THE NOISE IS SO LOUD THAT IT CAN WAKE UP NEIGHBORS WHEN DRIVEN THROUGH NEIGHBORHOODS AND MAKES IT DIFFICULT TO HAVE A CONVERSATION IN THE CAR.

11/24/2015
Components: POWER TRAIN
Incident Date: 11/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJXBM******
Summary

2011 FORD FIESTA AKA BLACK TURD OF DEATH. 5 TIMES IN THE DEALER FOR TRANSMISSION PROBLEMS. BAD SHUTTERING ON TAKE OFF. STARTED AT 18,253 MILES AND NOW AT 45,015 STILL DOES IT. WORSE WHEN TURNING CAUSE IT WILL TRY AND STALL OUT. GAS PEDAL IS NOT RESPONSIVE WHEN THIS HAPPENS. CONTACTED FORD AND WAS TOLD BY THE DEALER THERE WAS NOTHING ELSE COULD BE DONE. THAT I NEED TO GET USED TO IT. THE CLUTCH HAS BEEN REPLACED DIDN'T MAKE A DIFFERENCE. TRANSMISSION HAS BEEN FLASHED 5 TIMES. BUT NEVER TEST DRIVEN AFTERWARD. JUST TOLD IT WAS NORMAL. UNIVERSITY FORD WILL NOT EVEN GIVE ME COPIES OF MY PAPERWORK. SAID IT WAS IN THE MAIL.

11/21/2015
Components: POWER TRAIN
Incident Date: 06/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6BM******
Summary

CLUTCH SHUTTERING, ACCELERATION / STOPPING,

11/19/2015
Components: STEERING,POWER TRAIN,LATCHES/LOCKS/LINKAGES,VISIBILITY/WIPER
Incident Date: 11/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ3BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE REVERSING, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAILED BUT THE VEHICLE WAS DRIVABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,800. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATE 01/15/16 MA UPDATED 2/4/16 *CN THE CONSUMER STATES THE TRANSMISSION WILL NOT GO FORWARD OR REVERSE. *TR

11/18/2015
Components: POWER TRAIN
Incident Date: 11/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXBM******
Summary

THE TRANSMISSION EXPERIENCES EXCESSIVE SHUDDERING AND JERKING WITH ACCELERATION, SEVERE RATTLING AND GRINDING NOISES, TO COMPLETE LOSS OF RESPONSE WITH THE ACCELERATOR. THIS IS EVERY TIME IT IS DRIVEN. IT HAS SUPPOSEDLY BEEN REPAIRED ON FORD 5 TIMES NOW, HOWEVER THIS TIME THEY WILL NOT COVER IT. THIS IS A DANGER TO MYSELF, MY FAMILY AND ANYONE ELSE ON THE ROAD WHEN YOU CAN NOT CONTROL ACCELERATION/DECELERATION. THIS HAS BEEN ONGOING SINCE 11/2014.

11/16/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4BM******
Summary

THIS IS AN UPDATE TO A PREVIOUS COMPLAINT WITH MY CAR. PREVIOUSLY THE CAR GAVE OUT IN THE HILLS OF A SF. THE CAR SAID IT HAD A PROBLEM WITH THE TRANSMISSION AND WOULD NOT GIVE ANY PROPULSION RISKING GOING BACKWARD ON A HILL. THE DEALER UPDATED THE SOFTWARE. THEY SAID THIS WAS THE FIX. THEY SAID AFTER 1000 MILES IT SHOULD FIX ITSELF. SINCE THEN THE CAR HAS BEEN RUNNING MUCH MORE SLUGGISH. IT FORCES ITSELF ON ACCELERATING. IT JERKS MUCH MORE EXCESSIVELY WHEN I TAKE OFF THE GAS. IT JERKS MUCH MORE WHEN I BRAKE AND I HEAR THE METAL GRINDING AND CLANKING TOGETHER. IT WAS A REALLY BAD SOFTWARE UPDATE. 1000 PASSED AND WE RAN INTO ANOTHER PROBLEM. I HAD THE CAR PARKED IN THE HOUSE. TRIED TO TURN CAR BACK ON AND WOULD NOT TURN ON. I HEARD CLICKING NOISE AS IF THE BATTERY WAS DEAD. I HAD DOME LIGHTS ON FOR A FEW MINUTES BUT NOTHING EXCESSIVE. SHOULDN'T DIE OUT LIKE THAT. TRIED SEVERAL TIMES TO TURN IT ON AND NOTHING. STARTED TO CALL ROADSIDE ASSISTANCE FOR BACKUP. I THEN REMOVED THE CAR CHARGER I HAD PLUGGED IN AND TRIED AGAIN. THE CAR SPUTTERED ON AND STARTING GIVING ME NOTIFICATIONS. A SERVICE AND CHECK ENGINE LIGHT. ALSO THE DISPLAY SAID THAT THERE WAS A "TRANSMISSION MALFUNCTION" AND TO SERVICE IT NOW. THE ENGINE WAS REALLY FORCING ITSELF AS I HEARD IT. RPM WAS HIGH EVEN GOING SLOW. CAR STILL SPUTTERS ON AFTER A FEW TRIES. CHECKED THE CODES THROUGH OBD2. CAR WAS THROWING P0606. SAID THAT IT WAS ECM/PCM PROCESSOR PROBLEM. I HAVE NO IDEA WHAT IS WRONG WITH THIS CAR. I FEEL LIKE ITS COMPLETELY FALLING APART ALL AROUND. HORRIBLE CAR WITH TOO MANY ISSUES!!!! THIS CAR NEEDS A MASSIVE RECALL ON IT!!! IT IS UNEQUIVOCALLY UNSAFE AND UNFIT FOR THE ROAD!

11/12/2015
Components: ENGINE
Incident Date: 09/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE AND THE WRENCH ICON WARNING LIGHTS ILLUMINATED. THE VEHICLE WENT INTO LIMP MODE, CAUSING A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN ABOVE 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY OR THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,090.

11/09/2015
Components: UNKNOWN OR OTHER
Incident Date: 11/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5BM******
Summary

DOOR HANDLE CAME OFF DRIVER SIDE DOOR WHEN TRYING TO OPEN DOOR. CAR WAS PARKED IN A RESTAURANT PARKING LOT. APPEARS TO BE A PROBLEM WITH ATTACHMENT TO THE INSIDE OF THE DOOR. CALLING DEALERSHIP TO HAVE FIXED.

11/07/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2BM******
Summary

GOT MY CAR NEW 2012 IT IS A 2011 HAD SERVICE WORK MOSTLY OIL CHANGE TIRE ROTATION ECT IN 12-31-14 HAD TO TAKE IT IN SOUNDED LIKE IT WAS FLYING APART WHEN YOU DRIVE JERKED WHEN YOU TRIED TO TAKE OFF FELT LIKE YOU WERE DRIVING ON ROCKY ROAD SPEED BUMPS THEY INSTALLED SEALS FOR LEAK CLEAN CLUTCH AND PERF TEST DRIVE UPLOAD SHUDDER TO HOTLINE FOR CLUTCH APPV INSTALLED NEW CLUTCH AND SEALS/REPRO PCM/TCM AND PERF TRANS ADAPTIVE RELEARN PERF TEST DRIVE VEC HOTLINE APPV PAAXR THIS DONE OK FOR A BIT TOOK BACK IN OCT 2015 SAME PROBLEM JERKING AND SOUNDS LIKE IT FALLING APART ALSO HAD RECALL ON DOOR LOCK WENT BACK TO GET IT I AM VERY UNHAPPY WITH CAR STILL HAVE THE PROBLEM THEY HAVE TO ORDER PARTS AS OF TODAY NOV 6 2015 HAD TO BE TOWED WONT EVEN CRANK AND WONT COME OUT OF GEAR DONT BUY ONE NOT SURE WHAT CAN BE DONE BUT I FEEL LIKE THEY SHOULD HAVE TO BUY CAR BACK THATS A LOT OF MONEY AND ITS HARDLEY OVER THE 36 000 MILES. NOT A HAPPY BUYER THE DEALERSHIP HAS BEEN VERY NICE BUT SAYS THAT THEY DONT KNOW HOW TO FIX THE PROBLEM BUT THE MAKERS WONT TELL YOU THAT SO SORRY CAR FORD BUY THEM BACK .

11/05/2015
Components: POWER TRAIN
Incident Date: 11/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0BM******
Summary

AFTER PURCHASING THIS VEHICLE IN 2012, I EXPERIENCED SHAKING WHILE SHIFTING, SHUTTERING NOISES AND IDLING IN LOW GEARS. SEVERAL MONTHS AFTER PURCHASE, I CONTACTED THE DEALERSHIP AND I WAS TOLD THAT OIL WAS LEAKING ONTO MY CLUTCH. COVERED UNDER WARRANTY, THEY REPLACED THE FLEXPLATE AND SEALS AND REINSTALLED THE TRANSMISSION. I CONTINUED TO EXPERIENCE SHUTTERING, SHAKING AND TROUBLESOME SHIFTING BUT WAS REASSURED BY THE DEALERSHIP THAT THIS EXPERIENCE WAS NORMAL FOR THIS VEHICLE AND ITS TRANSMISSION AND I NEED NOT BE CONCERNED. THIS WEEK, WHILE USING CRUISE CONTROL AT ABOUT 60 MPH ON A BUSY HIGHWAY DURING RUSH HOUR, I HEARD WHAT SOUNDED LIKE METAL PARTS BREAKING UNDER MY LEFT FOOT FOLLOWING BY GRINDING NOISES. I PULLED THE CAR TO THE SIDE OF THE HIGHWAY SAFELY BUT HAD TO APPLY THE E-BRAKE BECAUSE THE CAR ROLLED FORWARD IN PARK AND REFUSED TO ACCELERATE IN DRIVE. I ALSO SAW MESSAGES ON THE COMPUTER MONITOR THAT READ "HILLSIDE START ASSIST" AND "TRANSMISSION OK." I CALLED ROADSIDE ASSISTANCE AND AFTER LEAKING WHAT APPEARED TO BE OIL ALL OVER THE BED OF THE TOW TRUCK, THE CAR HAS BEEN TAKEN TO A FORD DEALERSHIP. I HAVE NOT YET RECEIVED A DIAGNOSIS FOR THE PROBLEM. THE SERVICE ADVISER TOLD ME THAT HE BELIEVES THE ISSUE IS THE TRACTION CONTROL MODULE. IT SHOULD ALSO BE NOTED THAT TWO MONTHS AGO, THIS SAME SERVICE ADVISER COMPLETED A TCM UPDATE FOLLOWING A LETTER I RECEIVED FROM FORD THIS YEAR TO HAVE THIS UPDATE APPLIED. FORD MOTOR COMPANY AND ALL OF THEIR AFFILIATED DEALERSHIPS HAVE ENDANGERED THE LIVES AND WELL-BEING OF THEIR CUSTOMERS AND ARE PROVIDING MISLEADING INFORMATION ABOUT THEIR VEHICLES.

11/04/2015
Components: POWER TRAIN,ENGINE
Incident Date: 11/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0BM******
Summary

IN NOVEMBER OF 2014 I RECEIVED MY RECALL NOTICE ON MY 2011 FORD FIESTA ABOUT A 'SHUTTERING' ISSUE WITHIN THE MOTOR/TRANSMISSION. SINCE THIS TIME, MY CAR HAS GONE BACK EVERY 3 MONTHS TO HAVE THE SAME ISSUE REPAIRED. THIS WILL BE TRANSMISSION NUMBER 4 WITHIN 1 YEAR. I WAS ALREADY TOLD BY THE DEALERSHIP THAT MY CAR CANNOT BE REPAIRED. FORD CANNOT FIX THE ISSUE. THE DEALERSHIP HAS BEEN GREAT, THEY HAVE BEEN HONEST WITH ME FROM THE START. THEY HAVE ADVISED THAT THEY WILL CONTINUE TO TRY AND FIX THE CAR UNDER WARRANTY UNTIL IT RUNS OUT. THE 2012 FIESTAS DO NOT HAVE THE SAME MOTOR OR TRANSMISSION THUS, THE ISSUE IS FIXED. I CALLED MY FINANCE COMPANY AND ASKED THEM IF I CAN RETURN THE CAR SINCE THE CAR CANNOT BE REPAIRED. I WAS ADVISED I HAD TO GO THROUGH FORD AND HAVE THEM START THE PAPERWORK. I WAS FURTHER ADVISED THAT THE PAPERWORK HAS TO BE CODED TO REFLEX THE CAR CANNOT BE REPAIRED, THEREFORE IT IS CODED DIFFERENTLY TO REFLECT ON MY CREDIT REPORT AS A VOLUNTARY REPOSSESSION DUE TO UNREPAIRABLE VS JUST NON-PAY. I CALLED FORDS CUSTOMER RELATION TEAM 1-800-392-3673 OPTIONS 1,4 &5. I SPOKE WITH RENEE WHO ADVISED I HAD TO GO TO FORD CREDIT TO GET THE PAPERWORK. RENEE ADVISED ME MY CAR IS TOO OLD FOR THEM TO BUY BACK (MY CAR IS 4 YEARS OLD). SHE FURTHER ADVISED THE NUMBER AS 800-727-7000. SHE ADVISED THEY WOULD BE ABLE TO HELP ME. I CALLED FORD CREDIT AND SPOKE WITH CHAD WHO ADVISED ME HE COULD NOT HELP ME SINCE ALL I WANT TO DO IS RETURN MY CAR AND HAVE THE PAPERWORK CODED THAT IT IS BEING RETURNED BECAUSE THE CAR CANNOT BE REPAIRED. I DID NOT DO ANYTHING WRONG, I PAY FOR MY CAR EACH MONTH AND EVEN FOR THE MONTHS WHEN MY CAR IS AT THE GARAGE. I WANT TO RETURN THE CAR AND HAVE MY CREDIT SCORE NOT AFFECTED BY THE RETURN.

10/31/2015
Components: POWER TRAIN
Incident Date: 10/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ8BM******
Summary

MY CAR HAS BEEN INTO THE DEALER MULTIPLE TIMES REGARDING THE TRANSMISSION SHUDDER. MOST RECENTLY WHEN I RECEIVED IT BACK FROM THE DEALER THE CAR CAME OUT OF GEAR AT 40MPH ALMOST CAUSING A WRECK. I TOOK IT BACK TO THE DEALER. THEY SAID IT'S SOMETHING INTERNAL WITH THE TRANSMISSION BUT THEY REFUSE TO FIX IT. NOW IT DOESN'T WANT TO COME TO A STOP. IT FEELS LIKE IT IS SEARCHING FOR A GEAR THE ENTIRE TIME YOU ARE DRIVING IT. I AM SCARED TO DRIVE THIS CAR.

10/30/2015
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 09/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND ATTEMPTING TO ACCELERATE, THE VEHICLE EXPERIENCED A PERIOD OF UNINTENDED ACCELERATION AND ABNORMAL SHAKING. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS A CLUTCH FAILURE AND THAT IT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

10/28/2015
Components: POWER TRAIN
Incident Date: 10/27/2015
Crash: No
Fire: No
Summary

LOUD NOISE AND CAR SEEMED TO BE DRAGGING AND GRINDING.. LIKE WHEELS WOULDN'T TURN WHEN I HAD DRIVEN 3 MILES ON A REGULAR STREETT DOING 45 MPH .TOWED TO DEALER....DEALER SAID IT WAS THE TRANSMISSION, THEY REPLACED IT ON THUR OCT 22, ON TUES OCTOBER 27, IT WENT OUT AGAIN AS I WAS DRIVING HOME, SAME NOISES AND COMPLAINT.. IT ONLY HAD 45 MILES ON IT SINCE THE NEW TRANSMISSION WAS PUT IN 5 DAYS PREVIOUSLY.THEY AREN'T SURE WHATS WRONG..SCARED TO DRIVE THE CAR..IM 65 YEARS OLD,

10/27/2015
Components: POWER TRAIN
Incident Date: 10/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ7BM******
Summary

THE TRANSMISSION IN MY FIESTA HAS HAD THE SAME ISSUE FOR MANY MONTHS. SLUGGISH ON ACCELERATION, JERKING MOTIONS WHILE CORNERING, ROUGH SHIFTING, DISENGAGEMENT AND GRINDING NOISES FROM THE ASSEMBLY. I HAVE TAKEN IT TO THE DEALER NUMEROUS TIMES TO BE LOOKED AT. ON SOME OCCASIONS THEY HAVE PERFORMED PARTS REPLACEMENTS, OTHER TIMES THEY HAVE REPROGRAMMED THE CPU. IN EVERY CASE THE PROBLEM PERSISTS. THERE ARE INSTANCES WHEN THE DEALER CAN REPLICATE THE PROBLEM AND OTHERS WHERE THEY CANNOT. I AM VERY CONCERNED ABOUT DRIVING THIS VEHICLE AS THE POWERTRAIN IS UNSTABLE. THE VEHICLE CURRENTLY HAS 60,000 MILES ON THE ODOMETER AND IS 5 YEARS OLD. THE PROBLEMS HAVE BEEN OCCURRING FOR SEVERAL YEARS. THE DATE REFERENCED BELOW IS THE LAST DATE THE PROBLEM OCCURRED.

10/24/2015
Components: POWER TRAIN
Incident Date: 10/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2BM******
Summary

THE TRANSMISSION IS VERY SLUGGISH BETWEEN SHIFTS OF FIRST AND SECOND GEAR. THE CAR ALSO DOESN'T ALWAYS DOWNSHIFT WHEN THE BRAKES ARE APPLIED. HAD A RECALL NOTICE FROM FORD FOR A SOFTWARE UPDATE TO THE TCM. TOOK IN FOR SERVICE. NO CHANGE. DEALER SAYS IT'S JUST THE WAY THAT TRANSMISSIONS WORKS. CURRENT SITUATION IS DANGEROUS.

10/21/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 10/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3BM******
Summary

CURRENTLY DRIVING MY CAR WITH A BAD CLUTCH ASSEMBLY BECAUSE THE PART IS ON BACK ORDER BECAUSE OF A CUSTOMER SATISFACTION BULLETIN FROM FORD MOTOR COMPANY. DRIVING TODAY AND THE VEHICLE IN FRONT OF ME CAME TO AN ABRUPT STOP. I CAME WITHIN AN INCH OF REAR ENDING THE VEHICLE BECAUSE WHEN I PUT MY BRAKES ON MY CARS THE CLUTCH WOULD NOT DO DOWNSHIFT TO STOP MY CAR. HAD TO STEER TO THE RIGHT ONTO CURB TO AVOID HITTING THE CAR IN FRONT OF ME, CAME WITHIN AN INCH OF HITTING THE CAR. THE DEALER SERVICE DEPARTMENT TOLD ME PUTTING IN A NEW CLUTCH WILL NOT FIX THE PROBLEM BECAUSE THEY ARE PUTTING IN THE SAME DEFECTIVE PART. THIS IS MY SECOND CLUTCH ASSEMBLY WITHIN 7,000 MILES.

10/17/2015
Components: SUSPENSION,POWER TRAIN
Incident Date: 10/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ5BM******
Summary

I BOUGHT A USED 2011 FORD FIESTA IN DECEMBER OF 2014. WITHIN A COUPLE OF WEEKS I BEGAN TO EXPERIENCE EXCESSIVE SHUDDERING, KNOCKING, BANGING NOISES. EXCESSIVE SHAKING, STUTTERING. I HAVE TAKEN IT TO MY FORD SERVICE DEPARTMENT AND ALL THEY SAID IS FORD WONT DO ANYTHING UNTIL THE CAR BREAKS DOWN OR FAILS TO MOVE AT ALL. AND WHEN THAT DOES HAPPEN, ALL CORPORATE FORD WILL DO IS REPLACE THE CLUTCH AND THEY EVEN SAID THAT WONT BE A LONG-TERM FIX BECAUSE IT WILL ALWAYS HAPPEN AGAIN AND AGAIN.. I AM REALLY FEARFUL OF GETTING INTO A SERIOUS ACCIDENT WITH THIS LEMON... I AM HOPING BUT NOT HOLDING MY BREATH ON FORD TAKING RESPONSIBILITY FOR THIS.. UNTIL THE NHTSA MAKES THEM DO SOMETHING ABOUT IT.

10/08/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 05/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V246000 (DOOR LATCH) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/07/2015
Components: AIR BAGS,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 10/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0BM******
Summary

TOOK MY CAR IN TWICE FOR THE TCM AND IT'S EVEN WORSE. SHUDDERING, ELECTRICAL FAILURES,LOSS OF ENGAGEMENT WHILE DRIVING, AND WORST OF ALL FORD IS DENYING ME SERVICE UNTIL I PUT ANOTHER 1,500 MILES ON THE CAR! NOT SURE IF THIS IS EVEN LEGAL. TRYING TO PRESS FOR A LEMON LAW NOW.

10/05/2015
Components: POWER TRAIN
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ3BM******
Summary

CAR WILL NOT START. PUSH START BUTTON MAKES THE CAR DO A FAST CLICKING NOISE. THE CAR WILL NOT START EVEN FROM A JUMP. UPON TAKING THE VEHICLE TO THE AUTO SHOP DISCOVERED A BAD TRANSMISSION MODULE RESULTING FROM OVERHEATING/LOSS OF FLUID. MODULE REPLACED BY FORD. THREE WEEKS LATER SAME PROBLEM.

10/03/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ7BM******
Summary

WHILE IN MOTION, MY VEHICLE HAD AN INTERMITTENT ELECTRICAL ISSUE. THE SERVICE WRENCH APPEARS, AND DISPLAYS "ENGINE MALFUNCTION, SEIVCE NOW" THE ENGINE THEN DERATES AND RUNS VERY ROUGH. WITH A MANUAL TRANSMISSION, IT IS DIFFICULT TO SHIFT GERARS WITHOUT STALLING. UPON TURNING OFF AND RESTARTING, THE ENGINE RESETS AND RUNS NORMALLY. OCCURENCES ARE RANDOM WITHOUT ANY WARNING. THIS IS A SAFETY ISSUE. IN ONE INSTANCE MY ENGINE NEARLY STALLED IN A BUSY INTERSECTION AS A RESULT OF THIS ISSUE. FORD HAS A TSB FOR THE ISSUE (13-11-15) THAT INVOLVES CHANGING THE WIRING OF THE CAR. I BELIEVE THIS SHOULD BE ELEVATED TO RECALL STATUS SO THAT REPAIRS ARE COVERED. GIVEN THAT IT IS A DESIGN ISSUE THAT WAS BUILT IN TO THE VEHICLE AND REQUIRES A CHANGE TO THE WIRING TO FIX, FORD SHOULD BE RESPONSIBLE FOR THE SERVICE. I WAS BILLED $442.85 BY MY DEALER TO CORRECT THIS ISSUE.

09/27/2015
Components: VISIBILITY/WIPER
Incident Date: 08/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ2BM******
Summary

THE PASSENGER-SIDE SIDE MIRROR INSERT FELL OUT OF THE MIRROR HOUSING LEAVING ME WITH NO MIRROR FOR SIDE VIEWING WHILE DRIVING. THIS HAPPENED WHILE THE CAR WAS PARKED ON THE STREET OUT SIDE MY HOUSE. THERE WAS NO DAMAGE OF ANY TYPE TO THE EXTERNAL MIRROR HOUSING. I HAVE THE MIRROR INSERT. IT FELL TO THE STREET UNDAMAGED. THE PLASTIC ARTICULATING BALL THAT HOLDS THE MIRROR INSERT INSIDE THE MIRROR HOUSING WAS WHAT FAILED ON ITS OWN INSIDE THE MIRROR HOUSING, I HAVE THE FAILED MIRROR INSERT.

09/23/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 09/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1BM******
Summary

AFTER BEING IN PARK AT A GAS STATION, I GO INTO DRIVE AND START TO GO WHEN THE CARS SHUDDERS, SCREECHES, HALTS, AND THEN LOSES POWER. I WAS ABLE TO START THE CAR AGAIN, BUT WHEN I PRESSED THE GAS THERE IS NO POWER. I TRY TO PUT THE CAR IN PARK, AND THOUGH THE GEAR IS IN PARK AN ALERT COMES UP TELLING ME TO PUT THE CAR IN PARK. CAR WILL NOT GO INTO PARK. KEEPS ROLLING. HAVE TO USE MY EMERGENCY BREAK TO STOP THE CAR. PAID OUT OF POCKET TO HAVE THE CAR TOWED TO THE NEAREST FORD DEALERSHIP. THEY SAID THEY WERE "PRETTY SURE" IT WAS THE TRANSMISSION CONTROL MODULE. 5 DAYS AFTER BRING IT TO THEM I CALL AND FIND OUT THAT THEY HAVE REPROGRAMMED THE TRANSMISSION CONTROL MODULE AND SOMETHING WITH THE CLUTCH. THE PROBLEM IS STILL NOT FIXED. I HAVEN'T EVEN BEEN ABLE TO TALK TO THE MECHANIC PERSONALLY, BUT THE LADY AT THE SERVICE DESK SAID "IT'S REALLY THROWN HIM FOR A LOOP. IT DEFINITELY SEEMS TO BE SOMETHING WITH YOUR TRANSMISSION, BUT DIAGNOSTICS SAYS NOTHING IS WRONG WITH THE CAR". THIS IS GOING TO KILL SOMEONE. PERIOD. IT COULD'VE KILLED MY BOYFRIEND, MY FRIEND, MY UNBORN BABY AND MYSELF. I'M AM FURIOUS WITH FORD. I HAVE READ HUNDREDS OF COMPLAINTS FROM OTHER PEOPLE HAVE THE SAME PROBLEM WITH THE SAME CAR. HOW HAS THIS NOT BEEN RECALLED???

09/18/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/16/2015
Crash: No
Fire: No
Summary

THE CAR STALLED WHILE IN STOP AND GO TRAFFIC ON THE INTERSTATE, THE MECHANIC TOLD ME THE THROTTLE BODY GASKET FAILED AS IT IS NOT THICK ENOUGH DUE TO THE TAPER AT THE POINT OF CONTACT TO THE THROTTLE BODY.

09/10/2015
Components: POWER TRAIN,ENGINE
Incident Date: 08/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8BM******
Summary

WHILE DRIVING FROM DENVER TO LONGMONT CO (8/14/15) ON HWY 76 THE VEHICLE WOULD NOT RESPOND WHEN I NEEDED TO ACCELERATE THEN THE ENGINE CUT OFF. I WAS ABLE TO RESTART AND PUT IN NEUTRAL TO NAVIGATE TRAFFIC TO GET TO SIDE OF THE ROAD. THE CAR DIED. IT COULD NOT BE RESTARTED. WHILE WAITING FOR TOW TRUCK I WAS ABLE TO START CAR AGAIN AND TRIED TO DRIVE, IT WOULD NOT RESPOND TO ACCELERATOR AND THEN DIED. CAR WAS TOWED TO LONGMONT REPAIR SHOP. THE MECHANIC THERE REACHED OUT TO FORD AND WAS TOLD THEY WERE AWARE OF THOSE ISSUES BUT PART WAS ON 6 MONTH BACKORDER. CAR WAS THEN PICKED UP BY FORD OF LONGMONT. THEY SAID THAT IT WASN'T THE TCM AND REPLACED 3 SMALLER PARTS. SIX DAYS LATER I WAS DRIVING ON DIAGONAL HIGHWAY IN BOULDER CO AND THE CAR REFUSED TO ACCELERATE AND THE DIED. CAR WAS TOWED TO FORD OF LONGMONT AGAIN. I WAS TOLD BY THE SERVICE DEPARTMENT THAT FORD REQUIRES THAT WHEN REPLACING THE TCM THEY MUST FIRST REPAIR MINOR PART AND RETURN TO CUSTOMER AS "FIXED" AND WAIT FOR SUBSEQUENT PART FAILURE BEFORE REPLACING THE TCM. FORD OF LONGMONT REPLACED THE PART ON 8/20/15.

09/03/2015
Components: POWER TRAIN
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ0BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER TRAIN HESITATED INTERMITTENTLY WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE VEHICLE WHERE IT WAS DIAGNOSED THAT THE TSM NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VEHICLE COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

08/27/2015
Components: STEERING
Incident Date: 07/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ0BM******
Summary

BEGAN TO HEAR A CLUNKING NOISE IN THE STEERING ACCOMPANIED BY VIBRATION IN THE STEERING WHEEL. THIS NOISE AND VIBRATION HAS STEADILY INCREASED SINCE FIRST NOTICING IT. FEELS AS THOUGH A BEARING OR BUSHING HAS FAILED OR A TOOTH IN THE STEERING GEAR IS MISSING. PLEASE NOTE: THIS CAR HAS BEEN MAINTAINED IN A TIMELY FASHION AND ALL SERVICE HAS BEEN PERFORMED BY FORD DEALERSHIPS. ALSO I AM 59 YEARS OLD AND TREAT THE CAR WITH RESPECT. I AM WORRIED THAT WHATEVER IT IS MAY FAIL ALL-TOGETHER AND CAUSE ME TO HAVE AN ACCIDENT. PLEASE NOTE: THERE ARE OTHER COMPLAINTS OF THIS PROBLEM POSTED ON THE INTERNET.

08/22/2015
Components: ENGINE
Incident Date: 09/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FDAP4BJ4BM******
Summary

ABOUT A YEAR AGO I WAS GOING UP LOMBARD STREET IN SAN FRANCISCO WITH A FRIEND OF MINE AND 2 YOUNGER SISTERS. WE WERE WAITING IN THE LINE OF CARS, AS THERE IS ALWAYS AN AMOUNT TRYING TO GO UP THE FAMOUS STREET. AFTER 10 MINUTES IN TRAFFIC MY ENGINE LINE CAME UP WITH A WARNING STATING THE ENGINE WAS TO HOT. WHEN THE CARS MOVED UP MINES WOULD NOT ACCELERATE. I TRIED PUSHING ON THE GAS AND THE CAR WOULD NOT MOVE. I WASN'T SURE WHAT TO DO SINCE MY CAR WAS STUCK ON AN INCLINE WITH A HEAVY AMOUNT OF TRAFFIC SO I TOLD MY FRIEND TO TAKE THE WHEEL. HE SOON NOTICED THAT ALTHOUGH THE CAR DIDN'T WANT TO GO UP IT WAS ABLE TO REVERSE. SO HIS IDEA WAS TO GO ON THE OPPOSITE SIDE OF THE STREET WHERE THERE WERE NO CARS GOING AT THE MOMENT IN REVERSE. WITH MY LITTLE SISTERS FRIGHTEN IN THE CAR WE DECIDED IT WAS A GOOD IDEA TO GET OUT OF THE HEAVY TRAFFIC INCASE I NEEDED TO CALL A TOE TRUCK. WE REVERSE THE CAR ON THE OPPOSITE SIDE OF THE STREET ALL THE WAY DOWN AND WAS ABLE TO PARK IT CORNER IN REVERSE. WE DECIDED TO WAIT 20 MINUTES AND SEE IF THE CAR WOULD TURN ON, LUCKILY IT DID. SOON AFTER I TOOK IT TO FORD TO LET THEM KNOW ABOUT THE PROBLEM THEY STATED IT WAS NOT THE TRANSMISSION AND CHANGED A SMALL PART IN WHICH THEY CLAIM IT WOULD FIX IT. 2 MONTHS WE WENT TO GET ICE CREAM AND PARK THE CAR ON A HILL IN SAN FRANCISCO, MUCH SMALLER INCLINE. HOWEVER WHEN WE CAME BACK TO THE CAR IT DID TURN ON BUT THEN WHEN I TRY STEPPING ON THE GAS THE CAR WOULDN'T MOVE, AGAIN. I TURNED OFF THE CAR AND WAITED 5 MINUTES AND THEN TRIED AGAIN, THANKFULLY IT MOVED. I AM AFRAID IF DRIVING MY CAR IN ANY TYPE OF INCLINES FEARING MY CAR IS GOING TO STOP AGAIN. IT ALSO HAS THE TENDENCY TO SHAKE AND JERK A LOT. I'VE ALWAYS BROUGHT IT UP TO FORDS ATTENTION BUT THEY TELL ME THAT IS HOW THE CAR WAS MANUFACTURED AND THAT IT IS NORMAL.

08/17/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ3BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE VEHICLE CAME TO A COMPLETE STOP WITHOUT WARNING. THE CONTACT MENTIONED THAT THE ENGINE WAS RUNNING BUT THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED. THE DIAGNOSES WAS UNKNOWN. THE VEHICLE WAS REPAIRED BUT THE REMEDY FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

08/07/2015
Components: POWER TRAIN
Incident Date: 06/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ3BM******
Summary

IN FEB. OF 2015 I RECEIVED A LETTER FROM FORD MOTOR CO. ABOUT THE TRANSMISSION CONTROL MODULE. THE "NOTICE" SAID MY CAR MAY EXPERIENCE INTERMITTENT SYMPTOMS OF LOSE OF POWER WHILE DRIVING,NO-START,OR A LACK OF POWER, AMONG A FEW OTHER THINGS. WHEN I CALLED A FORD DEALER...I WAS BASICALLY TREATED LIKE A STUPID OLD WOMAN AND WHEN I ASK WHAT I SHOULD DO, I WAS TOLD DRIVE IT UNTIL IT HAPPENS!. WELL, IT HAPPENED! 5 MONTHS LATER MY CAR STALLED, THE MOTOR KEPT RUNNING, THE CAR JUST WOULD NOT GO, I WAS LUCKY I HAD TIME TO GET TO THE SIDE OF THE ROAD BEFORE I WAS REAR-ENDED. FORD DID "FIX" MY CAR. TODAY, 3 MONTHS LATER, MY CAR STALLED ON A VERY BUSY HIGH, 18 WHEELER RIGHT BEHIND ME AND ONCE AGAIN I WAS ABLE TO QUICKLY TURN INTO A PARKING LOT. NOW THEY HAVE MY CAR AND IT WILL TAKE 3 MONTHS, THAT'S RIGHT 3 MONTHS TO "FIX" IT! I'M VERY HAPPY TO BE ALIVE TO REPORT THIS. I'M VERY HAPPY I GET TO SEE MY FAMILY AGAIN. THANKS FORD FOR ALMOST TAKING MY LIFE TWICE!!!! WHY IS THIS NOT A RECALL!!!!!!! LET'S NOT FORGET ABOUT THE PEOPLE I COULD'VE DIED WITH TODAY. I'M SO MAD. HOW CAN FORD GET AWAY WITH THIS. WHO WILL DIE TODAY, TONIGHT OR TOMORROW BECAUSE OF THIS? BETTER PRAY IT'S NOT YOUR FAMILY MEMBER OR MINE!

08/03/2015
Components: STRUCTURE
Incident Date: 07/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9BM******
Summary

REAR PASSENGER DOOR FLUNG OPEN WHILE DRIVING. HAD TO HOLD CLOSED WITH ONE HAND WHILE DRIVING IN DOWNTOWN TRAFFIC. NOT A PLEASANT EXPERIENCE. EVEN THOUGH THERE'S A RECALL ON ALL THE DOOR LATCHES, DUE TO A SHORTAGE OF PARTS FORD ONLY HAS TO REPLACE THE ONE THAT IS BROKEN, AND WILL SCHEDULE THE REST OF THE RECALL AS THE PARTS BECOME AVAILABLE IN THE 3RD QUARTER. WE'RE IN THE 3RD QUARTER, SHOULDN'T THEIR BE ENOUGH PARTS AVAILABLE TO FIX THE OTHER THREE DOORS? 3RD QUARTER ENDS SEPTEMBER 1ST. REALLY, I HAVE TO WAIT WEEKS FOR THE OTHER LATCHES? THEY CAN'T EFFICIENTLY BE REPLACED ALL AT ONCE? WHO ASSUMES THE LIABILITY FOR THE OTHER THREE DOORS WHILE I WAIT TO BE SCHEDULED? HOW AM I SUPPOSED TO FEEL COMFORTABLE HAVING PASSENGERS IN MY VEHICLE OR DRIVING MYSELF? DOORS OPENING WHILE DRIVING IS A MAJOR SAFETY ISSUE, THIS SHOULD BE TREATED WITH GREATER PRIORITY FOR CUSTOMERS THAT HAVE EXPERIENCED THE PROBLEM. EL PASO, TEXAS IS SUPPOSED TO EXPERIENCE TRIPLE-DIGIT HEAT FOR THE NEXT WEEK. IF HEAT IS WHAT MADE THE SPRING FAIL IN THE LATCH, I FEEL LIKE A SITTING DUCK.

07/31/2015
Components: AIR BAGS
Incident Date: 07/13/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4EJXBM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT 45 MPH, THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE DRIVER AND PASSENGER FRONTAL AIR BAG LIGHTS ILLUMINATED; HOWEVER, THE DRIVER AND PASSENGER FRONTAL AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUFFERED INJURIES TO THE NECK AND CHEST. THE FRONT PASSENGER SUFFERED INJURIES TO THE CHEST. THE DRIVER AND PASSENGER REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000.

07/30/2015
Components: STEERING
Incident Date: 07/09/2015
Crash: No
Fire: No
Summary

I NOTICED THAT THERE WAS A NOISE WHEN STEERING THE CAR. WHEN I TOOK IT TO FORD, THEY FOUND OUT THAT THE STEERING SHAFT HAD EXCESSIVE WEAR. I WOUND UP FOOTING THE BILL TO REPLACE THE STEERING SHAFT.

07/28/2015
Components: POWER TRAIN
Incident Date: 02/12/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE MADE A JERKING MOTION AND HESITATED TO ACCELERATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AND THE CLUTCH HAD TO BE REPLACED AGAIN. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

07/23/2015
Components: POWER TRAIN,ENGINE
Incident Date: 04/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3BM******
Summary

ISSUES WITH CAR WEAK PERFORMANCE, CAR SHUDDERING, GRINDING NOISES IN ENGINE, STALLING WHEN BRAKE IS PRESSED WHILE IN DRIVE GEAR, CAR LUNGING FORWARD AND NOT WANTING TO ENGAGE, NOT WANTING TO GO AFTER A COMPLETE STOP, NOT ENGAGING IN REVERSE, AND ENGINE LIGHT COMING ON RANDOMLY. ALMOST REAR ENDED BY A CAR BEHIND ME CAME TO A SCREECHING STOP BECAUSE OF THE HESITATION TO ENGAGE IN FIRST GEAR. TOOK THE CAR TO A FORD DEALER AND WAS TOLD THAT I WOULD HAVE TO PAY A DIAGNOSIS FEE. BECAUSE IF IT DID NOT TEST AT A CERTAIN LEVEL OF PERFORMANCE THE DEALER WOULD NOT PAY FOR THE TESTING OR REPAIR. I STATED I HAD A CUSTOMER SATISFACTION PROGRAM 12MO1 LETTER FOR THE CLUTCH ASSEMBLY AND THEY SAID IT DID NOT MATTER. I LEFT THE DEALER VERY UPSET AND DISSATISFIED. DROVE THE CAR AND THE SYMPTOMS WORSENED. I GOT INTO MY CAR ONE DAY AND THE CAR WOULD NOT ENGAGE IN REVERSE. LUCKILY ON WAS PARKED ON AN INCLINE AND COASTED OUT OF THE PARKING SPOT. DROVE THE CAR TO THE DEALER AND THEY DID NOT HAVE THE NEW CLUTCH ASSEMBLY IN STOCK. I THEN ASKED FOR A RENTAL UNTIL THE CAR WAS REPAIRED BECAUSE I FELT IT WAS VERY UNSAFE TO DRIVE MY DAUGHTER IN WITH THE PROBLEMS IT WAS HAVING, I WAS TOLD NO. SO I WAS FORCED TO DRIVE THIS CAR WITH THESE PROBLEMS FOR A WEEK UNTIL THE FORD DEALER RECEIVED THE NEW CLUTCH ASSEMBLY. THIS CAR IS A VERY DANGEROUS VEHICLE TO HAVE ON THE ROAD NOT ONLY FOR THOSE DRIVING THE VEHICLE BUT ALSO FOR THOSE CAR THAT DRIVE BEHIND THESE CARS. FORD ABSOLUTELY KNOWS THEY HAVE A MAJOR ISSUE WITH THE DUAL CLUTCH SYSTEM. REGULAR CLUTCHES ARE CONTROLLED HYDRAULICALLY BUT THESE DUAL CLUTCHES ARE CONTROL ELECTRONICALLY BY THE TCM WHICH HAS A CUSTOMER SATISFACTION PROGRAM 14M01 THAT FORD HAS SENT OUT. BETWEEN THE LEAKING TRANSMISSIONS SEAL CORRUPTING THE CLUTCH AND THE TCM FAILING THAT CONTROLS THE CLUTCH THAT IS A DOUBLE JEOPARDY SITUATION. THIS IS A VERY DANGEROUS CAR TO HAVE ON THE ROADS.

07/22/2015
Components: POWER TRAIN
Incident Date: 07/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ9BM******
Summary

THE CAR JERKS AND ACT LIKE IT WANTS TO STALL OUT. THE VEHICLE IS AN AUTOMATIC.

07/22/2015
Components: POWER TRAIN
Incident Date: 07/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3BM******
Summary

DRIVING ON INTERSTATE 75 IN THE MIDDLE LANE AT 70 MPH MY TCM MALFUNCTIONED, I KNEW THIS BECAUSE OF THE CUSTOMER SATISFACTION PROGRAM 14M02 THAT I RECEIVED IN FEBRUARY 2015. MY CAR ABRUPTLY HAD NO POWER. I FEARED FOR MY LIFE BECAUSE I HAD SEMI TRUCKS AND VEHICLES COMING UP BEHIND ME AT VERY HIGH SPEED AND I HAD NO POWER TO MY VEHICLE. I HAD TO COAST OVER ONE LANE AS SAFELY AS POSSIBLE TO THE SHOULDER TO SAFETY. I AM VERY THANKFUL ME OR MY FAMILY WAS NOT IN A SERIOUS ACCIDENT. THE PARK AND DRIVE SYMBOLS ON THE DASH WERE FLASHING BETWEEN P AND D AND THE ENGINE LIGHT KEPT FLASHING. I TURNED OFF MY CAR AND CALLED MY BROTHER. HE SAID TO SEE IF IT STARTS. IT DID AFTER SEVERAL TRIES. I THEN TURNED ON MY HAZARDS AND DROVE TO THE NEXT EXIT WHICH WAS WITHIN 200 FT. I GOT OFF THE HIGHWAY AND TOOK THE BACK ROADS HOME. I GOT WITHIN 4 BLOCKS OF MY HOME AND IT DID IT AGAIN, LOST POWER. LET IT SIT A MINUTE AND TURNED IT ON AGAIN, AND PULLED INTO MY RESIDENCE. THE NEXT MORNING I DROVE THE SIDE STREETS TO THE DEALER BUT MADE A STOP. CAME BACK OUT TO MY CAR AND THE VEHICLE WOULD NOT START. CALLED THE DEALER AND THEY SENT A TOW TRUCK BUT I HAD TO WAIT 1 HOUR FOR THE TRUCK TO ARRIVE. THIS IS A VERY DANGEROUS SITUATION WITH THE TCM. A VERY SERIOUS PROBLEM IS SINCE IT'S NOT A RECALL YOU DO NOT HAVE THE OPTION TO HAVE IT FIXED BEFORE YOU'RE PUT INTO A DANGEROUS SITUATION. YOU HAVE TO WAIT UNTIL YOU HAVE PROBLEMS BEFORE FORD'S WILL FIX THE TCM. FORD DID REPLACE THE MALFUNCTIONING TCM ON MY CAR. A RECALL NEEDS TO REPLACE THE CUSTOMER SATISFACTION PROGRAM 14M02, THIS IS A VERY DANGEROUS AND LIFE THREATENING PROBLEM.

07/19/2015
Components: POWER TRAIN,ENGINE
Incident Date: 07/08/2015
Crash: No
Fire: No
Summary

I WAS DRIVING MY VEHICLE AND THE ENGINE LIGHT CAME ON AS DID THE WRENCH ICON SIGNIFYING A NEED OF IMMEDIATE REPAIR. THE CAR KEPT DRIVING, BUT I HAD TO SLOW DOWN FOR TRAFFIC. WHEN I TRIED TO ACCELERATE AGAIN, MY CAR HAD LITTLE POWER. I PRESSED THE GAS PEDAL FURTHER AND THE CAR JERKED FORWARD, THEN SLOWED ITSELF DOWN IMMEDIATELY AND BUCKED ON ME A FEW TIMES. I WAS IN TRAFFIC AND IT CAUSED ME TO ALMOST GET REAR ENDED TWICE AS IT WOULD ABRUPTLY STOP. THE ENGINE RAN, I COULD DRIVE, BUT IT WOULDN'T LET ME GO VERY FAST AND KEPT SWITCHING GEARS ON ME. I TOOK IT TO THE SHOP, AND THEY SAID IT WAS A LOGIC ISSUE BUT COULD BE A FURTHER TRANSMISSION ISSUE AND I SHOULD DRIVE IT UNTIL SOMETHING ELSE HAPPENS. THEY ALSO PROMISED ME THAT THE LOGIC WAS FIXED AND NOTHING LIKE THAT WOULD HAPPEN AGAIN. THIS SOMETHING ELSE HAPPENED A WEEK LATER EXACTLY AS IT HAD HAPPENED BEFORE. AGAIN, I ALMOST GOT INTO AN ACCIDENT BECAUSE OF HOW ABRUPTLY THE CAR STOPPED AND SPED UP. THE INTERNET IS FULL OF STORIES JUST LIKE THIS ONE.

07/16/2015
Components: POWER TRAIN,ENGINE
Incident Date: 11/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJXBM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE ENGINE WARNING LIGHT ILLUMINATED AND SERVICE ENGINE, TRANSMISSION SOON WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 6,000. MA 10/6 THE DEALER REPROGRAMMED THE TRANSMISSION. UPDATED 10/15/15*JB

07/15/2015
Components: STEERING
Incident Date: 02/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4BM******
Summary

POP/CLUNK/KNOCK NOISE ON TURNS AND LOOSE STEERING INCIDENTAL TO EXTREME TIRE WEAR ON FRONT RIGHT TIRE. TSB REF # : 11-10-28 ISSUED OCT 31,2011 FORD:2011-2012 FIESTA

07/10/2015
Components: POWER TRAIN
Incident Date: 07/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6BM******
Summary

SUDDENLY HARD SHIFT, AND WEAK PERFORMANCE. GRINDING NOISE WHEN SHIFTING OR DRIVING SLOW. GAS PEDAL NOT RESPONSIVE. CAUSED ALMOST A ACCIDENT ON THE FREEWAY WHEN SUDDENLY THE CAR LOST POWER AND NEITHER UP OR DOWNSHIFT WAS POSSIBLE. I HAVE BEEN DRIVING MANUAL AND AUTOMATIC CARS AND TRUCKS FOR YEARS, THIS IS POOR ENGINEERING AND VERY DANGEROUS. CARS ALSO TENDS TO ROLL BACK AND ENGINE OFTEN VIBRATES, IT WANTS TO STALL BECAUSE ITS IN THE WRONG GEAR OR SOMETHING. AND AGAIN, IT BANGS THE GEARS AND THE CAR LITERALLY WANTS TO JUMP FORWARD IN THE CAR IN FRONT OF ME.

07/10/2015
Components: POWER TRAIN
Incident Date: 07/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D7KS29C16G******
Summary

WHEN ACCELERATION TRANSMISSION SHIFTS VERY ROUGH. BANGS GEAR -> GRINDING NOISE. CAR FEELS WEAK AND ROLLS BACKWARD VERY EASY. GAS PEDAL NOT RESPONSIVE. CAUSED ALMOST A CAR CRASH ON THE FREEWAY WHEN SUDDEN LOSS OF POWER. I HAVE BEEN DRIVING MANUAL AND AUTOMATIC CARS BUT THIS IS DANGEROUS!!

07/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/07/2014
Crash: No
Fire: No
Summary

WHEN VEHICLE IS IN MOTION THE HOOD AND DOOR AJAR WARNING LIGHTS WILL FLASH AND BEEP DURING RANDOM INTERVALS. AFTER BEING PARKED FOR AT LEAST FIVE MINUTES, EITHER THE CAUTION LIGHTS OR ALARM WILL GO OFF. THESE WILL EVENTUALLY TURN OFF WITHOUT ANY ACTION. BATTERY HAS BEEN REPLACED AND ELECTRICAL CIRCUIT PASSED AT A LOCAL FORD DEALERSHIP.

07/06/2015
Components: POWER TRAIN
Incident Date: 05/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING 20 MPH, VARIOUS WARNING LIGHTS ILLUMINATED AND THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. ...UPDATED 09/22/15 *BF UPDATED 11/07/2017*CN

07/01/2015
Components: STRUCTURE
Incident Date: 06/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4BM******
Summary

NOW ON TWO DIFFERENT OCCASIONS THE DOOR LOCKING MECHANISM HAS FAILED. FIRST TIME SEPT 16TH 2014 REAR DRIVER SIDE PASSENGER DOOR LOCK FAILED. WHICH IS THE LEAST USED DOOR. THEN THE SECOND TIME THE DRIVERS DOOR LOCK FAILED.BAD LUCK OR BAD MANUFACTURING PROCESSES AND TO ADD INSULT TO INJURY FORD DEALERSHIPS ARE NOT PROVIDING LOANER CARS AT THEIR FULL EXPENSE. YOU HAVE TO GET A LOANER CAR FROM BUDGET RENTAL . THEY SAID IT WILL BE REIMBURSED TO YOU LESS THE TAX? THE FORD DEALER HERE IN LAS VEGAS COULD NOT EVEN GIVE US AN ESTIMATED TIME FOR THE REPAIR. VERY BAD FOR FORD WITH A SERVICE RECORD LIKE THIS. THIS LEADS ME TO THE CONCLUSION THAT I WILL NOT BE GOING BACK TO FORD FOR OUR NEXT VEHICLE. A DOOR LOCKING MECHANISM FAILING? HOW DID THIS EVEN GET A 1 STAR RATING?

06/29/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT 45 MPH, THE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V246000 (LATCHES/LOCKS/LINKAGES). THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

06/27/2015
Components: STRUCTURE
Incident Date: 06/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7BM******
Summary

DOOR FLEW OPEN. ACCORDING TO INTERNET, TOW TO NEAREST DEALER FOR REPAIR. WE TIED DOOR CLOSED AND WENT TO NEAREST DEALER. FRIENDLY FORD??? 660 N DECATUR BLVD. LAS VEGAS NEVADA. WERE TOLD TO BRING CAR BACK AS THEY HAD TO ORDER DOOR LATCH. ALL DOORS ARE DEFECTIVE BUT WERE TOLD THEY WOULD ORDER ONLY ONE LATCH AT THIS TIME. TOLD SERVICEMAN WHAT IF WIFE FALLS OUT? WERE TOLD SHE SHOULD WEAR HER SEAT BELT. WHAT ABOUT CHILDREN IN BACK SEAT? WE ONLY HAVE ONE CAR. SITUATION VERY DANGEROUS. DO NOT KNOW WHEN THEY WILL ORDER ALL PARTS AND REPAIR ALL DEFECTIVE DOORS.

06/24/2015
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 09/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ2BM******
Summary

SEPTEMBER 2013- WHINING/GRINDING NOISE IN CAR. NOTHING FOUND. ALL 4 TIRES REPLACED (WAS TOLD THE SOUND WAS THE TIRES). SOUND WAS STILL THERE AFTER TIRES WERE PUT ON. WAS TOLD IT WAS "NORMAL". FEBRUARY 2014- TRANSMISSION WHINE, GRINDING NOISE, CAR SHUDDERS WHEN CHANGING GEARS. FORD REPLACED THE CLUTCH ASSEMBLY (FIRST CLUTCH REPLACEMENT). MAY 2014- GRINDING NOISE IN CAR. FORD CHECKED THE WHEELS, NOTHING FOUND. JULY 2014- TRANSMISSION WHINE, GRINDING NOISE, SHUDDERS IN BETWEEN GEARS. FORD REPLACED CLUTCH (SECOND CLUTCH REPLACEMENT). ALSO, GAS TANK WAS SLOW TO FILL. FORD REPLACED GAS TANK. AUGUST 2014- GAS STILL SLOW TO FILL. FORD ADJUSTED FILLER NECK. OCTOBER 2014- CAR OVERHEATED, STRANDED ME AT A GAS STATION. HAD TO GET CAR TOWED TO THE FORD DEALERSHIP. FORD REPLACED COOLING FAN. FEBRUARY 2015- REPLACED SERPENTINE BELT (BELIEVE THIS WAS DAMAGED WHEN CAR WAS HIT ON THE INTERSTATE BY A CRATE THAT FLEW OUT OF A TRUCK 2 MONTHS PRIOR. INSURANCE COVERED REPAIRS AT THE TIME, BUT BELIEVE THE DAMAGES TO THIS BELT WAS MISSED.) APRIL 2015- TRANSMISSION WHINE, GRINDING NOISE, SHUDDERS WHEN SHIFTING GEARS. FORD REPLACED CLUTCH ASSEMBLY (THIRD CLUTCH REPLACEMENT). TOOK 2 MONTHS FOR PARTS TO COME IN BECAUSE THEY WERE ON NATIONAL BACKORDER. AC WAS ALSO NOT COOLING. FORD REPLACED THE RT VALVE. THE CAR NOW HAS 125K MILES ON IT AND OUR WARRANTY HAS RUN OUT. CALLED FORD THIS WEEK TO LAUNCH A COMPLAINT AND WAS TOLD THEY COULDN'T DO ANYTHING ELSE BECAUSE THE WARRANT WAS OUT (WARRANTY WAS GOOD THRU 125K MILES). THERE ARE THOUSANDS OF PEOPLE WHO HAVE THE SAME ISSUES. I DO NOT UNDERSTAND HOW THIS IS NOT A RECALL ITEM YET. THIS TRANSMISSION HAS SLIPPED AND ON MORE THAN ONE OCCASION, MY FAMILY AND I WERE ALMOST HIT BECAUSE OF THE CAR STALLING. WHY DO YOU HAVE TO WAIT UNTIL SOMEONE GETS KILLED TO RECALL SOMETHING???

06/23/2015
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8BM******
Summary

ON SEVERAL OCCASIONS OVER THE LAST WINTER I TURNED LEFT FROM MY DRIVEWAY. AS I ATTEMPTED TO ACCELERATE THE VEHICLE BRIEFLY SLIPPED OUT OF GEAR. THE VEHICLE IS CONTROLLED BY AN AUTOMATIC TRANSMISSION, BUT SLIPPED FROM GEAR, LEAVING ME IN THE ROAD, UNABLE TO MOVE FORWARD. THIS HAS HAPPENED ON SEVERAL OCCASIONS. MY TRANSMISSION HAS ALSO FAILED SEVERAL TIMES AT RED LIGHTS. I WILL STEP ON THE GAS, AND THERE ARE SEVERAL SECONDS OF HESITATION, WHERE MY VEHICLE WILL NOT MOVE. THEN IT LURCHES FORWARD. FORD HAS SENT A LETTER EXPLAINING THERE HAVE BEEN DEFECTS WITH THE TRANSMISSION, BUT I HAVE CALLED 3 DIFFERENT DEALERSHIPS, AND THEY REFUSE TO FIX THE PROBLEM UNLESS IT OCCURS DURING A TEST DRIVE BY THEIR TECHNICIANS. IF THE PROBLEM DOES NOT OCCUR DURING THEIR TEST DRIVE THEY WILL CHARGE ME OVER $100 FOR THE DIAGNOSIS. THIS DEFECT IS KNOWN TO FORD, YET THEY REFUSE TO FIX IT UNTIL THE PROBLEM IS CONSISTENT ENOUGH THAT I CAN BRING IT IN, KNOWING THE PROBLEM WILL OCCUR ON THAT PARTICULAR TEST DRIVE. I HAVE ALMOST BEEN IN AN ACCIDENT BECAUSE I WAS UNABLE TO GET MY VEHICLE OUT OF THE ROAD, DUE TO THE TRANSMISSION ISSUE. I BELIEVE THE PROBLEM HAS ALSO CAUSED OTHER ISSUES WITH MY VEHICLE. MY O2 SENSOR AND CATALYTIC CONVERTER WORE OUT PREMATURELY.

06/21/2015
Components: STRUCTURE
Incident Date: 06/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ7BM******
Summary

WHILE DRIVING DOWN THE HIGHWAY THE REAR RIGHT DOOR FLEW OPEN AND WILL NOT SHUT AT ALL.IT WAS A VERY TERRIFYING EXPERIENCE BEING MY 2 YEAR OLD GRANDSON WAS SITTING BESIDE IT .HAVING TO TRY TO GET OVER ON A BUSY INTERSTATE IN OKC, WAS SCARY AT ITS BEST. THERE ARE NOT ANY DEALERSHIPS OPEN ON SUNDAYS.I WILL NEVER PUT A CHILDSEAT IN MY CAR AGAIN.ABSOLUTELY HORRIFIC !!! I NOW HAVE NO WAY TO GET TO WORK . MY CAR IS USELESS, UNDRIVABLE, WHICH LEAVES ME STRANDED, WITH NO TRANSPORTATION TO MY JOB. WILL MY CAR EVER BE SAFE ? DO ALL THE DOORS OPEN ON THEIR OWN AND NEVER CLOSE AGAIN. NOT TO MENTION I CANNOT LOCK MY CAR. I AM SCARED TO DRIVE THIS CAR AGAIN.

06/17/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 05/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJXBM******
Summary

THERE WERE TWO INCIDENTS WHERE CAR LOST ALL POWER WHILE TRAVELLING AT 35 AND 50 MPH, THE CHECK ENGINE LIGHT CAME ON, THE TRANSMISSION DASHBOARD INDICATOR FLASHED FROM P TO D BACK AND FORTH. WHEN RESTARTING AND IDLING, THE ENGINE SHUDDERED. AFTER THE FIRST INCIDENT (5/29), FORD DEALERSHIP REPROGRAMMED THE TRANSMISSION CONTROL MODULE. AFTER THE SECOND INCIDENT (6/13), TWO WEEKS LATER, THE DEALERSHIP REPLACED THE CLUTCH AND THE TRANSMISSION CONTROL MODULE (TCM).

06/13/2015
Components: POWER TRAIN
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5BM******
Summary

WHILE THE AC IS RUNNING AND THE CAR IS IDLING THE CAR WILL SURGE FORWARD AND WILL THEN CUT OFF.

06/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2015
Crash: No
Fire: No
Summary

REAR PASSENGER POWER WINDOW SUDDENLY QUIT, NEEDED MANUAL ASSIST TO CLOSE. TWO DAYS LATER TRIED TO START MANUAL TRANSMISSION WITH ONLY LOUD CLICKS, POWER TO LIGHTS SURGED WITH EACH CLICK, HEADLIGHTS WERE NOT DIM, BATTERY GOOD. ENGINE WOULD NOT CRANK, MILEAGE ODOMETER KEPT CHANGING GOING UP AND DOWN ON MILES, DASH WOULD GO BLANK THEN COME BACK ON. NEEDED TO BE TOWED TO SHOP.

06/04/2015
Components: UNKNOWN OR OTHER
Incident Date: 03/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6BM******
Summary

AS I WAS MERGING INTO TRAFFIC ON A MAJOR HIGHWAY, AT AROUND 35 MPH MY CAR SUDDENLY BOGGED DOWN AND ALMOST STALLED BEFORE REGAINING POWER AND I BARELY AVOIDED GETTING RUN OVER BY OTHER VEHICLES. THIS TRANSMISSION IS VERY ERRATIC AND HAS SINCE STALLED AND SURGED FORWARD WITHOUT CAUSE. I AM PRETTY MUCH AFRAID TO DRIVE IT IN TRAFFIC. SOME DAYS, IT DOES PRETTY GOOD, BUT ON OTHERS, IT CAN BE VERY TRICKY AND DANGEROUS TO DRIVE. I HAVE TO BACK OUT INTO THE HIGHWAY FROM MY DRIVEWAY AND IT HAS JUST STAYED IN A NEUTRAL GEAR WHEN I HAD IT IN DRIVE AT TIMES. THIS CAR IS VERY UNSAFE AND I DON'T SEE HOW FORD MOTOR COMPANY CAN GET AWAY WITH SUCH UNSAFE ISSUES.

06/02/2015
Components: POWER TRAIN
Incident Date: 06/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ9BM******
Summary

MY VEHICLE WOULD NOT START ON THIS DATE. APPROXIMATELY 1 TO 2 MONTHS BEFORE THIS DATE I NOTICE THAT MY VEHICLE WOULD ACCELERATE AT AN ERRATIC RATE WHILE DRIVING ON THE HIGHWAY. AFTER TAKING MY CAR TO A FORD CERTIFIED MECHANIC I DISCOVERED THAT MY CAR DID NOT TURN ON, AND THE REASON I WAS EXPERIENCING ERRATIC ACCELERATION, WAS BECAUSE THERE WAS A DEFECT IN MY CAR'S TRANSMISSION. ON 05/22/2015, WHILE SHIFTING FROM PARK TO REVERSE I EXPERIENCED A CONSIDERABLE DELAY IN SHIFTING GEARS AND MY CAR'S DISPLAY INFORMED ME THAT THERE WAS AN ERROR IN MY TRANSMISSION. IT APPEARS THAT THE ERROR MY CAR'S TRANSMISSION WAS EXPERIENCING WAS NOT PROPERLY FIXED OR THE TRANSMISSION ITSELF IS INHERENTLY FLAWED IF IT REQUIRES CONSTANT REPAIRS.

05/31/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5BM******
Summary

WHILE PARKED WITH THE VEHICLE RUNNING (ABOUT 30 MINUTES IN 87 DEGREE WEATHER WITH THE AC ON), THE TRANSMISSION FELT LIKE IT TRIED TO GO INTO DRIVE AND ROCKED FORWARD SLIGHTLY. I LOOKED AT THE DASH AND THE CHECK ENGINE LIGHT CAME ON. I TESTED THE VEHICLE AND IT SEEMED ROAD WORTHY ENOUGH TO TRY AND GET HOME. WHEN DRIVING HOME AND STOPPED AT A STOP LIGHT, THE CAR'S DISPLAY FOR PARK, NEUTRAL, REVERSE, DRIVE, STARTED QUICKLY FLASHING BETWEEN DRIVE AND PARK. I COULD NOT ACCELERATE THE VEHICLE WHILE THIS WAS GOING ON. I PLACED THE VEHICLE IN PARK, AND THEN MET FAIRLY HEAVY RESISTANCE PUTTING IT BACK INTO DRIVE. AFTER A FEW SECONDS OF FLASHING BETWEEN DRIVE AND PARK, IT STOPPED AND I WAS ABLE TO DRIVE AGAIN. THE SAME THING HAPPENED A FEW MINUTES LATER WHILE I WAS ABOUT TO TURN INTO THE FORD DEALERSHIP. THIS TIME I TRIED TURNING OFF THE VEHICLE TO SEE IF THAT WOULD REMEDY THE ISSUE. I WAS UNABLE TO START THE VEHICLE FOR A MINUTE OR TWO AFTER BECAUSE IT WAS ACTING AS IF I WAS IN DRIVE (OR THE FAST PARK / DRIVE FLUTTER) AND TRYING TO START IT. IT'S BEEN TWO DAYS, YET I HAVEN'T HEARD BACK FROM THE DEALERSHIP ON WHAT THIS PROBLEM IS. I DID RECEIVE A RECALL NOTICE THAT SPELLS OUT THE EXACT SYMPTOMS THAT I HAD, YET THE MECHANIC HAS TWICE SAID IT IS VERY UNLIKELY THAT THE RECALL PART, THE TCM OR TRANSMISSION CONTROL MODULE (WHICH IS BACK ORDERED SIX WEEKS), IS THE ACTUAL PROBLEM.

05/30/2015
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 05/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ2BM******
Summary

I OPENED THE PASSENGER REAR DOOR TO PUT A PACKAGE ON THE BACK SEAT. WHEN I TRIED TO CLOSE THE DOOR, IT WOULD NOT STAY CLOSED. IT WOULD SHUT AND BOUNCE BACK OPEN AND WOULD NOT LATCH. I TESTED THE LATCHING MECHANISM AND CONFIRMED THAT IT WOULD NOT ENGAGE. I HAD TO HAVE A PASSENGER HOLD THE DOOR SHUT ON THE SHORT DRIVE HOME AND HAD TO SECURE THE DOOR TO THE OTHER PASSENGER DOOR WITH A BUNGEE CORD. I HAVE CONTACTED A DEALER AND WILL HAVE TO HAVE THE ENTIRE LATCH REPLACED AND I'M NOT SURE IT'S COVERED BY WARRANTY AT THIS POINT. THIS IS AN EXTREMELY SERIOUS SAFETY ISSUE THAT SHOULD BE SUBJECT TO A MANDATORY RECALL BY FORD.

05/29/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0BM******
Summary

WHILE DRIVING ON THE EXPRESSWAY (70 MPH) THE CAR SUDDENLY HAD NO POWER. I WAS PUSHING THE GAS PEDAL DOWN TO THE FLOOR BUT, THE CAR WAS NOT RESPONDING. I YANKED THE STEERING WHEEL HARD AND THE CAR SETTLED ON THE SHOULDER. IF A CAR WERE BEHIND ME (RARITY FOR A CAR NOT TO BE RIGHT BEHIND ON EXPRESSWAY) IT WOULD HAVE PLOWED RIGHT INTO MY CAR. MECHANIC COULD NOT FIND A PROBLEM. A YEAR LATER SAME THING IS STILL HAPPENING. THE LAST HAPPENED WHILE, I WAS STOPPED AT A RED LIGHT. CAR JUST WENT DEAD. I DRIVE STOP AND GO TO WORK AND BACK. CAR SEEMS TO SHIFT FROM FIRST GEAR TO THIRD GEAR EVERY TIME I HAVE TO SLOW DOWN OR STOP. SEEMS TO FIGHT ME FROM MOVING, THEN SUDDENLY LURCHES FORWARD. MY MOM BORROWED MY CAR ONE DAY AND SAYS SHE WILL NEVER STEP FOOT IN IT AGAIN. THE DEALERSHIP JUST TOLD ME THAT THEY CAN'T FIND A PROBLEM BUT, THAT THE FRONT BRAKES AND ROTORS ARE BAD AND I NEED A NEW CATALYTIC CONVERTER! IF FORD KNOWS THEY CAN'T FIX THE TRANSMISSION PROBLEM (OR WHAT THEY CALL NOT A PROBLEM), WHY DID THEY EXTEND THE WARRANTY? FORD CLAIMS IT IS NORMAL FOR THIS TRANSMISSION TO JUMP. THEN WHY DID IT NOT JUMP THE FIRST TWO YEARS I OWNED IT?! MY CHECK ENGINE LIGHT GOES ON ALL THE TIME. MY TRACTION CONTROL LIGHT AND HILL CLIMB LIGHT BOTH CAME ON IN THE SUMMER, ON A FLAT SURFACE. THERE WAS NO SNOW, NO SLUSH, NO ICE, AND NO HILL! THE DEALERSHIP SAID THEY DIDN'T FIND A PROBLEM WITH THAT EITHER. I AM FINALLY DOWN TO 8 MORE CAR PAYMENTS AND I'M SCARED TO DRIVE ANY DISTANCE IN THIS CAR! ESPECIALLY IN TRAFFIC!

05/21/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 04/23/2015
Crash: No
Fire: No
Summary

AS I WAS LEAVING WORK PULLING OUT OF THE ROAD I STEPPED ON THE GAS AND THE CAR STALLED. MAKING MULTIPLE VEHICLES COME TO A SCREECHING STOP ALMOST CAUSES MULTIPLE WRECKS. THIS WAS THE FIRST TIME. OTHER TIMES I WAS IN TRAFFIC PASSING PEOPLE OR JUST DRIVING DOWN THE ROAD AND THE CAR STARTED TO SHAKE AND WOULD STALL NOT ACCELERATING. LAST OF ALL MY CAR WOULD NOT START AT LEAST 3 TIMES IN ONE WEEK DUE TO CODE P2837 AND P2832

05/01/2015
Components: SERVICE BRAKES
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0BM******
Summary

BRAKE ROTORS HAVE RUSTED TO THE POINT OF GRINDING DURING NORMAL DRIVING. FORD REFUSES TO FIX THE ISSUE. *TR

05/01/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 03/20/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR LATCH FRACTURED WITHOUT WARNING AND WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE LATCH AND THE FAILURE RECURRED ON ANOTHER DOOR. THE CONTACT STATED THAT MONTHS LATER, UPON MOVEMENT NEAR THE DOOR, THE REAR PASSENGER SIDE DOOR LATCH FRACTURED. THE VEHICLE WAS TO BE TAKEN BACK TO THE AUTHORIZED DEALER TO REPLACE A SECOND LATCH. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

04/29/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ6BM******
Summary

REAR DRIVER SIDE DOOR WILL NOT LATCH. CAN NOT FUEL, GAS PUMP SHUTS OFF EVERY COUPLE SECONDS. FRONT DRIVERS SIDE DOOR WILL NOT LOCK. RIGHT PASSENGER FROND DOOR MANUAL WINDOW GETS STUCK. *TR

04/29/2015
Components: STRUCTURE
Incident Date: 04/23/2015
Crash: No
Fire: No
Summary

THE CAR WAS PARKED IN MY DRIVEWAY AND AFTER LOADING MY CHILD INTO HIS CAR SEAT IN THE BACK SEAT OF THE VEHICLE I ATTEMPTED TO CLOSE THE DOOR AND IT WOULDN'T STAY CLOSED. THE LATCH WOULDN'T STAY CLOSED SO I TRIED TO CLOSE IT AGAIN SLOWLY, THEN FIRMER AND STILL IT WOULDN'T CLOSE. THE DOOR WOULD POP BACK OUT. I CAN PUSH IT CLOSED ENOUGH THAT THE INTERIOR LIGHTS WILL STAY OFF BUT IT WILL OPEN IF I CLOSE ANY OTHER DOORS OR TRY TO DRIVE AWAY. THE LATCH ON THE DOOR DOES NOT STAY ENGAGED ON THE CAR. *TR

04/29/2015
Components: STRUCTURE
Incident Date: 04/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ5BM******
Summary

PASSENGER DOOR LATCH DOES NOT SECURE THE DOOR AFTER CLOSURE. AFTER PASSENGER ENTERED THE VEHICLE AND CLOSED THE DOOR, IT IMMEDIATELY BOUNCED OPEN AGAIN. THE LATCH IS NO LONGER OPERATIVE AND DOES NOT HOLD THE DOOR IN PLACE. FORD HAVE ISSUED A RECALL ON MODELS 2012 TO 2014 FOR EXACTLY THE SAME PROBLEM BUT WE HAVE THE SAME ISSUE ON 2011 VEHICLE. MY LOCAL FORD DEALER WANTS $550 TO EFFECT THE REPAIR. IT SEEMS LIKE FORD SHOULD EXTEND THE RECALL TO ALL VEHICLE AFFECTED. *TR

04/28/2015
Components: STRUCTURE
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ7BM******
Summary

THE REAR PASSENGER DOOR OPENED ON ITS OWN AND WILL NO LONGER LATCH, NOTHING APPEARS BROKEN WHEN LOOKING AT THE LATCH. I HAVE THE DOOR TIED SHUT WITH ROPE. *TR

04/28/2015
Components: STRUCTURE
Incident Date: 04/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ2BM******
Summary

THE PASSENGER SIDE DOOR SWUNG OPEN WHILE THE VEHICLE WAS IN MOTION. LUCKILY THE PASSENGER WAS NOT HARMED BUT THE DOOR CLOSED SWUNG BACK VERY FAST AND VERY EASILY COULD HAVE CAUSED SERIOUS INJURY. THE DOOR HAS NOT BEEN ABLE TO CLOSE SINCE THE TIME OF THE INCIDENT. THE VEHICLE WAS TAKEN TO A FORD DEALER FOR INSPECTION BUT SINCE IT WAS OVER 60,000 MILES IT COULD NOT BE REPAIRED WITHIN THE WARRANTY PERIOD. THE PROBLEM IS A FAULTY DOOR LATCH. FORD JUST ANNOUNCED IT WAS RECALLING VEHICLES FOR THAT SAME PROBLEM BUT IT DOES NOT INCLUDE THE 2011 MODEL, ONLY FROM 2012 TO 2014 EVENT THOUGH ITS THE SAME PART BEING USED. *TR

04/27/2015
Components: STEERING
Incident Date: 03/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9BM******
Summary

I BOUGHT THE 2011 FORD FIESTA SE USED IN APRIL 2013. IN MARCH 2015, THE STEERING WHEEL COLUMN BROKE AND HAD TO BE REPLACED VIA THE FACTORY (NO AFTER-MARKET PARTS WERE AVAILABLE). THE VEHICLE IS 4 YEARS OLD AND REPLACING THIS PART WAS ALMOST $1,000.00. I SENT AN EMAIL TO FORD CORPORATE ASKING WHAT THE LIFE EXPECTANCY FOR THIS PART IS, AND THEY WERE UNABLE TO PROVIDE ME WITH AN ANSWER. *TR

04/24/2015
Components: STRUCTURE
Incident Date: 04/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6BM******
Summary

WHILE EXITING A MAJOR HIGHWAY, THE PASSENGER DOOR FLEW OPEN ON THE EXIT RAMP. WE WERE UNABLE TO CLOSE THE DOOR AGAIN AND HAD TO TIE THE DOOR THROUGH THE WINDOWS TO CONTINUE OUR TRIP HOME. I CONTACTED FORD CUSTOMER SERVICE, AND ALTHOUGH THEY ARE AWARE OF THIS SAFETY ISSUE AND A BULLETIN WAS ISSUED REGARDING THIS MALFUNCTION ON MULTIPLE MAKES AND MODELS, NO RECALL HAS BEEN OFFICIALLY ISSUED. THEREFORE, I HAD TO FIX THE PROBLEM AT MY OWN EXPENSE. FORD REFUSED REIMBURSEMENT. *TR

04/21/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/01/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER SIDE DOOR WAS OPENED. WHEN THE DOOR WAS CLOSED, IT WOULD NOT LATCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.

04/21/2015
Components: AIR BAGS
Incident Date: 04/15/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4BJ2BM******
Summary

DRIVER'S SIDE WAS STRUCK AND SIDE AIRBAGS DID NOT DEPLOY. DOOR WAS SHATTERED. *TR

04/18/2015
Components: STRUCTURE
Incident Date: 04/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ8BM******
Summary

REAR PASSENGER DOOR OPENED WHILE PULLING OUT OF THE DRIVEWAY. DEFECTIVE DOOR LATCH IS HARDLY EVER USED SINCE ONLY ONE PERSON DRIVES THE VEHICLE. *TR

04/18/2015
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 01/17/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4BJ6BM******
Summary

I REPORTED TO STERLING MCCALL ON 8/18/14 AT 5:50 P.M. THE PROBLEMS THAT I HAVE BEEN HAVING WITH MY 2011 FORD FIESTA. I ALSO REPORTED THE CUSTOMER SATISFACTION PROGRAM 14M01 .0N 8/20/14AT 7:19 A.M. I BROUGHT MY VEHICLE INTO STERLING MCCALL. STERLING MCCALL REFUSED TO FIX THE PROBLEM. I REPORTED TO LEGACY FORD ON 9/5/14AT 4:05 P.M. TO [XXX]. THE PROBLEMS THAT I HAVE BEEN HAVING WITH MY2011 FORD FIESTA. I ALSO REPORTED THE CUSTOMER SATISFACTION PROGRAM14M01. ON 9/11/14AT 6:59 P.M. I BROUGHT VEHICLE INTO LEGACY FORD. THEY GAVE ME A RENTAL CAR AT 7:15 P.M. ON 9/12/14 LEGACY FORD REFUSED TO FIX THE PROBLEM. I FILED A CASE [XXX]-5211951 WITH THE CUSTOMER RELATIONSHIP CENTER AT 2:15P.M. I BROUGHT MY 2011 FORD FIESTA TO FIRESTONE FOR A DIAGNOSTIC ON 12/4/14. THE FIND WAS THAT THE ARTICLE SUPERSEDES TSB 11-9-2 TO UPDATE THE ISSUE STATEMENT AND SERVICE PROCEDURE. I BROUGHT IT TO LEGACY FORD AGAIN ON 1/14/15. AND LEGACY FORD REFUSED TO FIX MY 2011 FORD FIESTA AGAIN. THEN ON 1/17/15 MY CAR WAS IN A ACCIDENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

04/17/2015
Components: STRUCTURE
Incident Date: 09/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ5BM******
Summary

MY BACK PASSENGER DOOR LATCH DOES NOT WORK AT ALL. IF THE DOOR IS NOT CONSTRAINED THE DOOR WILL OPEN AT ANY SPEED...UNSAFE AND UNFIT FOR ANY BACK SEAT PASSENGERS. *TR

04/17/2015
Components: STRUCTURE
Incident Date: 04/17/2015
Crash: No
Fire: No
Summary

DOOR WILL NOT STAY CLOSED. DOOR LOCK FAILED WHEN I TRIED TO SHUT THE DOOR. *TR

04/14/2015
Components: POWER TRAIN
Incident Date: 04/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHIFTED GEARS WITHOUT BEING PROMPTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION AND AUTOMATIC CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

04/10/2015
Components: POWER TRAIN
Incident Date: 03/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ0BM******
Summary

THIS CARS TRANSMISSION SLIPS OUT OF GEAR WHENEVER IT WANTS TOO, SHIFTS ERRATICALLY AND UNPREDICTABLE ESPECIALLY IN TRAFFIC AT SPEED BETWEEN 0 AND 45 MILES PER HOUR. TWO TIME I WAS ALMOST IN A FATAL ACCIDENT BECAUSE WHEN I STEPPED ON THE GAS WITH THE CAR IN DRIVE IT WAS NOT IT GEAR, THE ENGINE TACHOMETER JUMPED TO 4,000 RPM AND THEN SNAPPED INTO GEAR, THE TRANSMISSION SOUNDS LIKE IT IS FALLING APART FROM THE INSIDE OUT, SOUNDS LIKE ROCKS INSIDE. THE RIDER SIDE AIR BAG LIGHT SAYING THEY ARE OFF COMES ON WHEN EVER IT WANTS AS WELL EVEN WITH THE SEAT BELT BUCKLED, UP HILL ASSIST SHUTS OFF CAUSING NO OR VERY LITTLE ACCELERATION. THE CAR IS A DEATH TRAP IT WAS SOLD TO ME WITH A CERTIFIED PRE-OWNED WARRANTY 12 MONTH BUMPER TO BUMPER AND 150,000 MILE DRIVE TRAIN WARRANTY. I HAVE TAKEN IT BACK TWICE ALREADY AND PARADISE FORD IN COCOA SAYS ITS FIXED ITS WORSE NOW THAN WHEN I TOOK IT IN AND NOW THE OWNER AT THE DEALERSHIP REFUSES TO SERVICE THE CAR ANYMORE. *TR

04/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0BM******
Summary

JUST ABOUT A MONTH AGO, AFTER BEING IN THE CAR ABOUT AN HOUR, WE STARTED GETTING A STATIC POP ON THE FACTORY STEREO SYSTEM. IT WOULD INTERRUPT WHATEVER WAS ON MOMENTARILY AND WOULD CONTINUE EVEN IF YOU SWITCHED SOURCES. MOST ANNOYINGLY, THE STATIC POP STAYS EVEN AFTER SHUTTING THE CAR OFF. IT WORRIES ME THAT THIS IS SOMETHING THAT IS PRECURSOR TO SOME SORT OF GENERAL ELECTRONIC FAILURE, BUT WITH THE CAR OUT OF WARRANTY, MY HANDS ARE TIED. HALF HOUR DRIVES ARE NOT YET A PROBLEM. IT HAPPENS AFTER AN HOUR OR SO, AND EVEN IF YOU TURN THE STEREO OFF, IT JUST CONTINUES TO POP. THERE IS A 6 PAGE THREAD ON THE PROBLEM HERE, (AND I'M SURE MANY OTHER PLACES OF THE WEB): HTTP://WWW.FIESTAFACTION.COM/FORUMS/THREADS/42105-RADIO-CUTTING-OUT-INTERMITTENTLY-WITH-POPPING-SOUND/PAGE6?HIGHLIGHT=STATIC IN OTHER WORDS, I AM NOT ALONE WITH THIS PROBLEM. THE CONSUMER STATED ONE DAY IN LATE OCTOBER, THE VEHICLE SUDDENLY STALLED WHILE ON HIS WAY TO WORK. HE WAS ABLE TO STEER THE VEHICLE OFF TO THE SIDE OF THE ROAD. AFTER WAITING A FEW MINUTES, HE DECIDED TO TRY AND START THE VEHICLE, AND IT STARTED AS IF NOTHING HAPPENED. THE CONSUMER CONTINUED TO DRIVE FOR ANOTHER WEEK WITH NO STALLING PROBLEMS. HOWEVER, HE CONTINUED TO EXPERIENCE PROBLEMS WITH THE STEREO. ONE EVENING, THE CONSUMER DISCOVERED HE HAD NO HEADLIGHTS. HE TOOK THE VEHICLE TO A SERVICE STATION WHERE THE OWNER SHOWED HIM THE FUSES WERE BADLY CORRODED AND THEY COULD NOT BE REMOVED IN ONE PIECE. THE ENGINE COMPARTMENT FUSE BOX APPEARED AS IF THERE HAD BEEN A FLOOD. UPDATED 05/12/16.*JB

04/03/2015
Components: POWER TRAIN
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9BM******
Summary

THIS VEHICLE HESITATES AND SHUDDERS UPON ACCELERATION,- MOSTLY BETWEEN THE LOWER GEARS. IT HAS DONE THIS FROM THE START. THIS HAS RESULTED IN SEVERAL CLOSE CALLS IN TRAFFIC. FORD REPLACED A SEAL IN THE TRANSMISSION, THEN THEY TOLD US THE SHUDDERING AND HESITATION WAS WITHIN "NORMAL SPECS." IT IS WORSE WHEN THE VEHICLE IS WARMED UP AND IS DANGEROUS -AS IT CAN LOSE POWER WHEN YOU NEED TO CROSS TRAFFIC. FORD HAS NOW AGREED TO REPLACE THE CLUTCH BUT THERE AREN'T ANY IN STOCK AND WE WERE TOLD TO DRIVE IT UNTIL THE PART CAN BE OBTAINED. HOWEVER, I FEEL THE CAR IS A DANGER IN TRAFFIC AND MAY BREAK DOWN ALTOGETHER, LEAVING MYSELF AND TWO DISABLED PERSONS STRANDED. I DON'T FEEL THAT THE CLUTCH REPAIR WILL LAST AS THEY ARE ONLY REPLACING WHAT IS A DEFECT IN THE FIRST PLACE IN THESE TRANSMISSIONS. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A SAFETY RECALL ON THEM. MAYBE THEY ARE ONLY WAITING FOR ENOUGH PEOPLE TO BE KILLED OR INJURED. I HOPE WE AREN'T ONE OF THEM. *TR

04/01/2015
Components: STRUCTURE
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ9BM******
Summary

REAR PASSENGER DOOR WILL NOT LATCH, CALLED FORD THEY WOULD NOT TALK ABOUT THE ISSUE WHEN I ADVISED I JUST READ THIS COMPLAINT IS CURRENTLY BE INVESTIGATED. WHY WON'T THEY ADMIT THE ISSUE AND RECALL THE PROBLEM BEFORE SOMEBODY (NORMALLY A CHILD IS IN THE BACK SEAT) IS KILLED DUE TO FALLING OUT. THIS CAR IS USED BY MY 20 YEAR OLD DAUGHTER WHO HAS A 3 MONTH OLD DAUGHTER THAT RIDES BACK THERE. I AM GOING TO HAVE THE PROBLEM REPAIRED FOR THE SAFETY OF MY GRANDCHILD. I WILL SEEK LEGAL REPRESENTATION TO HAVE THE ISSUE ADDRESSED. DUE TO THE MASS VOLUME OF COMPLAINTS IS SEEMS FORD WOULD BE FORCED TO A RECALL. *TR

03/31/2015
Components: STRUCTURE
Incident Date: 03/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ2BM******
Summary

DROPPED OFF PASSENGER IN HER DRIVEWAY FROM FRONT PASSENGER SEAT. WE BOTH GOT OUT OF CAR. WHEN I RETURNED TO CAR I FASTENED SEAT BELT. TURNED ON IGNITION SWITCH AND 'OPEN DOOR' SIGNAL CAME ON FOR PASSENGER DOOR. I GOT OUT OF CAR, SHUT PASSENGER FRONT DOOR AND IT DID LATCH PROPERLY, GOT BACK INTO DRIVERS SEAT AND DROVE DOWN HER STREET. STOPPED AT STOP SIGN AND SIGNALED TO MAKE LEFT HAND TURN INTO A FOUR LANE PARKWAY. PULLED OUT VEERING LEFT TO REACH PROPER LANE AS PASSENGER DOOR FLEW OPEN, WHICH TRIPPED RED OPEN DOOR WARNING LIGHT AND THE AUDIO WARNING. STARTLED THE BEJESUS OUT OF ME. I HAD TO CAREFULLY CROSS ALL LANES TO PULL OFF ROADWAY TO RIGHT SIDE SHOULDER TO KEEP THE OPENED RIGHT SIDE FRONT DOOR FROM BEING HIT BY OTHER CARS. PROBLEM WAS SUDDEN ONSET AND I HAD NEVER HAD A PROBLEM WITH WARNING LIGHTS OR LATCH BEFORE 10/30/15, AND I AM THE ONLY OWNER CAR HAS HAD. *TR

03/27/2015
Components: POWER TRAIN
Incident Date: 01/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXBM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE CLUTCH. FOUR MONTHS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

03/26/2015
Components: STRUCTURE
Incident Date: 03/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ8BM******
Summary

AS I WAS MAKING A LEFT U TURN AT APPROXIMATELY 10 MPH, THE PASSENGER SIDE DOOR SWUNG OPEN AND WOULDN'T CLOSE. NOW IT SEEMS THE DOOR LATCH WON'T CATCH. NOTHING APPEARS TO BE BROKEN OR DAMAGED, THE DOOR JUST WONT CLOSE. *TR

03/20/2015
Components: UNKNOWN OR OTHER
Incident Date: 02/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ0BM******
Summary

FRONT DOOR DOES NOT LOCK WHEN PUSHING BUTTON IN MIDDLE OF DASHBOARD. BACK PASSENGER SIDE DOOR DOES NOT LATCH TO STAY SHUT. DOOR IS HELD SHUT WITH BUNGIES STRUNG UP UNDER FRONT SEAT, VERY GHETTO. PART (LATCH) COST OVER $200.00 TO FIX. *TR

03/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4BM******
Summary

I WAS LEAVING WORK AND UNLOCKED MY CAR WITH MY REMOTE KEY IN ORDER TO GET IN. I HAD BEEN TO PANERA BREAD AROUND 3:00PM FOR LUNCH AND EVERYTHING WAS FINE SO I GOT IN THE DRIVERS SIDE AND STARTED TO LEAVE THE PARKING LOT. AS SOON AS I STARTED (TURNED RIGHT) ONTO THE HIGHWAY, I HEARD WIND FROM THE BACK (LOUDER THAN USUAL) AND MY DOOR WAS FLAPPING OPEN! I WAS GLAD A CAR DIDN'T DIVE BY AND RIP OFF MY DOOR! I PULLED OFF (WHILE HOLDING THE DOOR BACKWARDS AWKWARDLY AND UNSAFELY) INTO THE TARGET PARKING LOT. I TRIED TO SHUT THE DOOR BUT IT JUST BOUNCED BACK, I TIRED TO HOLD SHUT AND LOCK IT BUT IT WOULDN'T LOCK. THE LATCH WAS BROKEN OR NOT FUNCTIONING. I HAD TO BUY PAINTERS TAPE TO MAKE SURE MY DOOR DIDN'T FLY OPEN ON THE WAY HOME. I TOOK TO FORD AND THEY SAID IT WAS $400 TO FIX. I TOLD THEM THAT THIS WAS PROBABLY GOING TO BE LIKE THE TRANSMISSION, WHERE I COMPLAINED TWICE ABOUT IT, THEY SAID IT WAS NORMAL, AND THEN THEY RECALLED IT 2 YEARS LATER, SO I JUST MADE SURE I HAD A RECEIPT OF MY VISIT. I HOPE THE REST OF MY DOORS DON'T FLY OPEN TOO. *TR

03/16/2015
Components: STRUCTURE
Incident Date: 03/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7BM******
Summary

WHEN ATTEMPTING TO CLOSE REAR PASSENGER SIDE DOOR ON 2011 FORD FIESTA, THE DOOR FAILED TO LATCH AND WOULD NOT REMAIN CLOSED. UPON CLOSER INSPECTION, THE LATCHING MECHANISM IN THE DOOR WOULD NOT REMAIN IN THE LATCHED POSITION AND WOULD FALL OPEN UNDER ITS OWN WEIGHT. *TR

03/16/2015
Components: STRUCTURE
Incident Date: 09/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4BM******
Summary

WHILE LEAVING A PARKING LOT AFTER LOADING CAMERA EQUIPMENT AND GROCERIES INTO THE REAR BACKSEAT FROM THE REAR PASSENGER SIDE DOOR I PULLED OUT ONTO THE MAIN ROAD AND AS I TURNED LEFT INTO THE U-TURN, MY REAR PASSENGER DOOR SWUNG OPEN RELEASING MY EQUIPMENT AND SOME OF THE GROCERIES OUT INTO THE ROAD. THANKFULLY NO ONE WAS FOLLOWING CLOSE AND I WAS ABLE TO PULL ASIDE AND PICK UP MY BELONGINGS. THINKING I HAD NOT SHUT THE DOOR ALL THE WAY I SHUT THE DOOR TO ONLY HEAR AN EMPTY "THUNK" AND THE DOOR BOUNCED BACK. I ATTEMPTED TO RESOLVE THE ISSUE IN A VARIETY OF WAYS TO NO SUCCESS AND MY FINAL SOLUTION WAS TO USE A RATCHET STRAP TO SECURE THE DOOR SHUT. IT WAS ONLY UPON RESEARCHING HOW TO FIX THIS THAT I REALIZED I COULD POST HERE. THANKFULLY MY EQUIPMENT AND GROCERIES WERE RELATIVELY UNDAMAGED GIVEN THE LOWER SPEED OF THE INCIDENT BUT IF ANYONE HAD BEEN IN THE BACKSEAT THIS COULD HAVE BEEN EXTREMELY DANGEROUS. THE ODDEST PART OF THIS IS THAT I UTILIZE THIS CAR MOSTLY SOLO SO IF I EVER DO ACCESS THE BACKSEAT ITS TYPICALLY FROM THE DRIVER SIDE REAR DOOR WHICH I HAVE HAD NO ISSUE WITH. *TR

03/15/2015
Components: STRUCTURE
Incident Date: 03/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2BM******
Summary

RIGHT REAR DOOR LATCH FAILED, UNABLE TO KEEP DOOR CLOSED, UNABLE TO RECLUSE OR LATCH DOOR. *TR

03/12/2015
Components: EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 10/06/2014
Crash: No
Fire: No
Summary

AS I ARRIVE HOME OPEN THE BACK DOOR AND WAS NOT ABLE TO CLOSED AGAIN HAD TO GO TO DEALER TO BUY THE PART AND HAD IT REPLACE. THE LATCH STOP WORKING PART # BE8Z 5426412 B. *TR

03/07/2015
Components: POWER TRAIN,ENGINE
Incident Date: 11/17/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ0BM******
Summary

VEHICLE WILL NOT PULL OVER 40 MILES PER HOUR. *TR

03/05/2015
Components: STRUCTURE
Incident Date: 01/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0BM******
Summary

A COUPLE A MONTHS AGO, MY SISTER TRIED TO CLOSE THE REAR DOOR ON THE PASSENGER SIDE. THE DOOR JUST BOUNCED OFF AND I HAVE TO TIE IT TO THE PASSENGER SEAT BECAUSE FORD TOLD ME THAT IT'S NOT COVERED AND THAT I HAVE TO PAY OUT OF POCKET FOR THIS SOMETHING THAT IT'S NOT ONLY MY CAR THAT IT HAPPENED TOO. THIS CAR IS GIVING ME HEADACHES I JUST WANT MY DOOR FIXED IT'S DANGEROUS THAT I'M DRIVING IT THIS WAY BUT IT'S MY ONLY CAR. MY DOOR IS MAKING THE SEAT LOSE BECAUSE OF IT BEING TIED TO IT. THE DOOR WONT CLOSE!! *TR

02/24/2015
Components: STRUCTURE
Incident Date: 02/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ0BM******
Summary

TL*THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE EXITING THE VEHICLE AND CLOSING THE FRONT DRIVER'S SIDE DOOR, THE TRUNK INDEPENDENTLY OPENED AND FAILED TO LATCH. IN ADDITION, ALL FOUR DOORS FAILED TO LOCK AND THE TRUNK OPEN WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

02/22/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ4BM******
Summary

INCIDENT HAPPENED WHILE THE VEHICLE (2011 FORD FIESTA) WAS PARKED IN AUSTIN, TX. AFTER OPENING THE REAR PASSENGER DOOR, IT WOULD NOT CLOSE. THE LATCH ASSEMBLY FOR THE DOOR APPEARS TO BE BROKEN. WE TOOK THE VEHICLE TO A FORD DEALERSHIP AND THEY INDICATED THAT IT WOULD COST ~$500 FOR THE NEW LATCH ASSEMBLY AND INSTALLATION. WE HAVE OPTED TO HOLD THE DOOR TOGETHER BY USING A BUNGEE CORD AND ROPE ON THE INSIDE OF THE VEHICLE. *TR

02/21/2015
Components: STRUCTURE
Incident Date: 02/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6BM******
Summary

I LIVE ON THE ISLAND OF ST, CROIX, US VIRGIN ISLANDS. ON SATURDAY FEBRUARY 21, 2015 AFTER DRIVING THE CAR FOR SEVERAL ERRANDS, I RETURNED HOME AND OPENED THE REAR PASSENGER SIDE DOOR TO TAKE OUT SOME ITEMS. WHEN I CLOSED THE DOOR IT WOULD NOT STAY CLOSED. IT SEEMS AS IF THE LATCH WILL NOT STAY SHUT. I WILL CONTACT THE DEALER ON MONDAY. *TR

02/18/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/18/2015
Crash: No
Fire: No
Summary

I PURCHASED MY 2011 FORD FIESTA IN AUGUST 2014 WITH 45,000 MILES ON IT. CAR RAN FINE FOR A WEEK THEN I NOTICED WHEN THE AC IS ON THE CAR JERKS WHEN I ACCELERATE. IT ALSO DOES IT DAILY WHEN I DRIVE SPEEDS UNDER 30 MPH. THE CAR STALLED OUT AS I PULLED OUT LEAVING WAL-MART AND THANK GOD IT WAS DURING THE DAY WHEN EVERYONE IS AT WORK AND THAT THERE WAS NOT A LOT OF TRAFFIC!! THIS CAR MAKES ME NERVOUS DRIVING IT A DISTANCE LONGER THAN 30 MINUTES AND NO CAR SHOULD FEEL THAT UNSAFE. I TOOK IT TO THE FORD DEALER THIS MORNING REPORTING OF CONSTANT JERKING AND HESITATION WHILE I AM DRIVING AND FEELING THE GEARS GRINDING WHEN I BRAKE. I WAS TOLD I NEEDED A NEW CLUTCH AND THAT IT IS A COMMON PROBLEM WITH THESE CARS AND THAT SINCE THE PART IS ON BACK ORDER IT WOULD TAKE MINIMUM 2 WEEKS TO GET IN!. HOW THERE IS NOT A RECALL ON THIS I DO NOT UNDERSTAND. I HAVE READ COMPLAINT AFTER COMPLAINT ABOUT THE SAME PROBLEMS. *TR

02/15/2015
Components: VISIBILITY/WIPER
Incident Date: 01/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ3BM******
Summary

THE FRONT WINDSHIELD WIPERS DIDN'T WORK WHEN THE TEMPERATURE WAS COLD. MY DAUGHTER WAS ALMOST IN AN ACCIDENT WHEN THE WINDSHIELD ICED UP. WE HAD TO FIND A TIME WHEN FORD SERVICE COULD SEE THE PROBLEM AND WERE TOLD THE FIESTA NEEDED A NEW WINDSHIELD WIPER MOTOR. $400 WHEN I ASKED SERVICE HOW THIS COULD HAPPEN ON SUCH A NEW VEHICLE I WAS TOLD THE MOTOR DOES WEAR OUT. I ASKED WHAT WE COULD DO TO PREVENT THIS FROM HAPPENING AGAIN AND WAS TOLD THE MOTOR SHOULD LAST 4 YEARS, THE SAME AS THIS ONE. I'VE NEVER HAD A WINDSHIELD WIPER MOTOR GO BAD AND I KEEP CARS FROM 10-15 YEARS. *TR

02/13/2015
Components: STRUCTURE
Incident Date: 02/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0BM******
Summary

I PUT MY BABY INTO HER CAR SEAT, CLOSED THE BACK PASSENGER DOOR, AND STARTED DRIVING WHEN THE "DOOR AJAR" WARNING LIGHT ON THE DASH APPEARED. I IMMEDIATELY STOPPED AND SAW THAT THE BACK PASSENGER DOOR WAS AJAR. HER DOOR WOULD NOT STAY CLOSED. NOTHING I ATTEMPTED WOULD FIX IT. THE CAR WAS NEVER DAMAGED, AND THE BROKEN DOOR RECEIVED BARELY ANY USE, AS SHE IS UNDER SIX MONTHS OLD. I HAD TO TIE A SWADDLE BLANKET TO THE HANDLE AND HOLD ON WHILE DRIVING US HOME. I IMMEDIATELY CALLED THE DEALERSHIP WHERE WE HAD PURCHASED THE CAR (FORD AKINS) AND WAS TOLD THAT THERE WERE NO RECALLS, DESPITE THE FACT THAT THERE IS AN ONGOING INVESTIGATION, AND THAT WE WOULD BE CHARGED TO FIX A GLARING SAFETY ISSUE EVEN THOUGH WE HAD PURCHASED THE EXTENDED WARRANTY AND THE CAR WAS EXACTLY FOUR YEARS OLD. I WAS ALSO TOLD THAT THEY WOULD HAVE TO ORDER THE PART, AND AM NOW LEFT WAITING WITH MY BABY IN THE BACK OF A CAR WITH A DOOR THAT IS DUCT TAPED CLOSED. I CONSIDER THIS TO BE AN EXTREMELY SERIOUS SAFETY COMPLAINT, AND DON'T TRUST THAT ANOTHER DOOR WON'T FLY OPEN WHILE DRIVING. *TR

02/11/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 07/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5BM******
Summary

I PURCHASED A FORD FIESTA 2011 IN OCTOBER, 2010. WITHIN THE FIRST YEAR OF OWNERSHIP (AROUND 8,000 MILES), THE CAR BEGAN TO SHUTTER UPON INITIAL ACCELERATION AT LOW SPEEDS, ESPECIALLY WHEN GOING UP OR DOWN AN INCLINE; WHEN MOVING THE ACCELERATOR PEDAL BACK AND FORTH QUICKLY (IN STOP AND GO TRAFFIC, FOR EXAMPLE, OR WHEN ACCELERATING TO TURN LEFT FROM A STOP) THE RPMS WOULD JUMP AND THE CAR WOULD NOT ACCELERATE PROMPTLY, AND THEN ONLY AFTER HARSH JERKING. NUMEROUS TRIPS TO THE DEALERSHIP RESULTED IN SEVERAL EXPLANATIONS (AND COSTLY "REPAIRS"), INCLUDING BEING TOLD I NEEDED A COMPLETE ENGINE FLUSH, FAULTY BRAKE CALIPERS, RECALIBRATION OF THE COMPUTER SOFTWARE, AND THE CLASSIC "THAT IS NORMAL OPERATION FOR THE CAR." AS OF FEBRUARY, 2015 (MY CAR NOW HAS 50,000), THE ISSUE CONTINUES TO PERSIST AND, MOST CONCERNING OF ALL, MY CAR WILL NOW PERIODICALLY STALL WITH COMPLETE ENGINE AND ELECTRICAL FAILURE. PLEASE NOTE THE ISSUE DESCRIBED ABOVE OCCURS FROM A STOP AND/OR AT SLOW SPEEDS. MY CAR HAS STALLED SEVERAL TIMES WHILE I WAS ATTEMPTING TO TURN LEFT OR PULL INTO THE ROAD FROM A DRIVEWAY. THESE ARE PARTICULARLY HAZARDOUS TIMES FOR THE CAR TO FAIL AND SEVERELY COMPROMISE NOT ONLY MY SAFETY BUT THOSE OF OTHER DRIVERS ON THE ROAD. FRUSTRATINGLY, THE DEALERSHIPS CONSISTENTLY REPORT "THERE IS NOTHING WRONG WITH THE CAR" AND "IT FUNCTIONS NORMALLY." A CAR LIKE MINE -- RELATIVELY NEW, AVERAGE MILEAGE, WITH MAINTENANCE ALWAYS COMPLETED AT A FORD DEALERSHIP AND ACCORDING TO MANUFACTURER RECOMMENDATIONS -- SHOULD NOT STALL. I AM GREATLY CONCERNED EACH AND EVERY TIME I DRIVE THE CAR AND FORD'S APPARENTLY INABILITY TO SOLVE THE ISSUE. *TR

02/11/2015
Components: VISIBILITY/WIPER
Incident Date: 01/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7BM******
Summary

TL*THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THERE WAS A REFLECTION ON THE REAR VIEW MIRROR WHILE LOOKING THROUGH THE REAR WINDOW. THE FAILURE OCCURRED WHEN THE VEHICLE WAS DRIVEN AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY APPLIED TINT TO THE REAR WINDOW HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

02/10/2015
Components: POWER TRAIN,ENGINE
Incident Date: 10/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ9BM******
Summary

WHEN TAKING OFF FROM A STOP THE ENGINE SHUTTERS CAUSING A DELAY IN ACCELERATION.THIS HAS ALMOST CAUSE MANY ACCIDENTS. IT IS VERY STARTLING WHEN THE WHOLE VEHICLE STARTS TO BOUNCE AND SHAKE. CLUTCH PARTS HAVE BEEN REPLACE 2 TIMES NOW. OTHER WORK HAS BEEN DONE TO TRY AND FIX THE PROBLEM WITH NO LUCK.OVER 20 TIMES IN SHOP. I ALSO HAVE BEEN TOLD FORD HAS CHOSEN TO SET GUIDE LINES NOW THAT THEY SAY SHUTTER IN THE TRANSMISSION IS NORMAL. NORMAL DOES NOT HELP WHEN I'M TRYING TO PULL OUT ON A HIGHWAY AND LOSE POWER. I WOULD LIKE TO KNOW IF THERE HAS BEEN OTHER REPORTED ISSUES. THIS CAR IS DANGEROUS. *TR

02/09/2015
Components: POWER TRAIN
Incident Date: 06/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ9BM******
Summary

THE TRANSMISSION WOULD NOT SHIFT PROPERLY AND MADE GRINDING SOUNDS. *TR

02/09/2015
Components: STRUCTURE
Incident Date: 01/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJXBM******
Summary

MY WIFE DRIVES THIS CAR ALMOST EXCLUSIVELY TO WORK AND RARELY WITH A PASSENGER. THIS DAY, I WAS THE PASSENGER AND AS WE WERE LEAVING A FRIENDS HOUSE, I CARRIED OUT A BAG AND OPENED THE REAR PASSENGER SIDE DOOR, PUT THE BAG ON THE SEAT, AND CLOSED THE DOOR IN A NORMAL FASHION. TO MY SURPRISE, THE DOOR BOUNCED BACK OPEN. I INSPECTED THE DOOR FRAME, EXPECTING TO FIND A SEATBELT OR SIMILAR PREVENTING CLOSURE BUT THERE WAS NOTHING. I JIGGLED THE HANDLE AND ATTEMPTED TO CLOSE THE DOOR AGAIN. IT BOUNCED. I THEN ACTUATED THE INSIDE DOOR HANDLE AND TRIED AGAIN. BOUNCED. I CYCLED THE CHILD LOCKS. BOUNCED. THEN I INSPECTED THE MECHANISM THAT IS DESIGNED TO CATCH THE DOOR CLOSED AND FOUND IT COULD BE MOVED FREELY WITH MY FINGER OR A DEVICE LIKE A KEY. THERE WAS NO MECHANICAL RESISTANCE OR "CLICK" OR ANY OTHER INDICATION THAT IT WOULD HOLD THE DOOR CLOSED. I WENT TO THE DRIVER SIDE REAR DOOR AND COMPARED ITS CLOSURE MECHANISM TO THE PASSENGER SIDE DOOR AND FOUND THIS DEVICE COULD NOT BE EASILY MOVED. A QUICK GOOGLE SEARCH FOUND MANY SIMILAR PROBLEMS DOCUMENTED WITH THE ONLY RESOLUTION BEING REPAIR BY FORD. WE WERE FORCED TO DRIVE HOME WITH THE REAR DOORS TIED TOGETHER TO HOLD THE PASSENGER DOOR SHUT. I MADE AN APPOINTMENT WITH MULLINAX FORD WHO STATED IT WAS NOT UNDER WARRANTY OR RECALL, EVEN THOUGH ONLINE DOCUMENTATION SUGGESTS THERE IS A FEDERAL INVESTIGATION ONGOING WITH THIS PROBLEM. THE REPAIR BILL WAS $400+ DOLLARS. I CONSIDER THIS TO BE A SERIOUS SAFETY CONCERN. I HAVE NO DOUBT IT COULD HAVE HAPPENED WHILE THE VEHICLE WAS IN MOTION, POTENTIALLY WITH BACK SEAT PASSENGERS. *TR

02/02/2015
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 01/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJOBM******
Summary

PASSENGER REAR DOOR LATCH WON'T ENGAGE OR CLOSE. MECHANIC FOUND A DEFECTIVE LATCH ASSEMBLY. *TR

02/02/2015
Components: POWER TRAIN
Incident Date: 02/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4F76BM******
Summary

I PURCHASED A 2011 FORD FIESTA WITH APX 30000 MILES FROM THE FORD DEALERSHIP IN ABOUT DECEMBER 2013. WITHIN 2 MONTHS IT WAS AT THE DEALER HAVING NEW CLUTCHES PUT IN THE TRANSMISSION. THIS APPARENTLY IS A COMMON PROBLEM. SIX MONTHS LATER IT BEGAN TO HAVE THE SAME ISSUE. THE VEHICLES HAS UNPREDICTABLE ACCELERATION WHICH IS DANGEROUS WHEN PULLING ONTO THE ROADWAY. I FEAR I WILL BE RUN OVER AS THE CAR SHUTTERS AND FAILS TO ACCELERATE. I HAVE BEEN WAITING 4 MONTHS FOR FORD TO FIX IT. THE PARTS ARE APPARENTLY ON BACK ORDER. I FEAR THAT PEOPLE WILL START BEING SERIOUSLY INJURED OR KILLED DUE TO THIS PROBLEM. *TR

02/02/2015
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ9BM******
Summary

CAR CANNOT BE DRIVEN IN SNOW. IF TRYING TO START FROM A COMPLETE STOP IN 1" OF SNOW, THE TRACTION CONTROL WILL CUT POWER TO THE WHEELS, LEAVING YOU STUCK IN PLACE. THIS IS VERY DANGEROUS AS IT CAN LEAVE THE DRIVER STUCK IN THE MIDDLE OF AN INTERSECTION AS HAPPENED TO ME TODAY. FORD HAS SINCE ADDED A WAY TO DISABLE THE TRACTION CONTROL, BUT THIS MODEL YEAR IS EXTREMELY DANGEROUS IN THE SNOW. *TR

01/28/2015
Components: STRUCTURE
Incident Date: 01/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5BM******
Summary

DRIVER'S SIDE REAR DOOR SUDDENLY COULD NOT LATCH. TOOK IT TO THE DEALER WHO CHARGED $500 TO FIX IT. CAR ONLY HAS 47000 MILES ON IT SO IT SHOULD NOT HAVE HAPPENED. DID NOT HAVE ANY CHILDREN SO RARELY USED THE REAR DOORS. I DO NOT THINK I SHOULD HAVE BEEN CHARGED FOR THE REPAIR. *TR

01/24/2015
Components: STRUCTURE
Incident Date: 01/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1BM******
Summary

WHEN A PASSENGER ATTEMPTED TO CLOSE THE FRONT PASSENGER DOOR ON THIS VEHICLE, IT REFUSED TO LATCH. THIS IS THE THIRD DOOR LATCH ON THIS VEHICLE THAT HAS FAILED. TWO DOORS HAVE BEEN REPAIRED BUT ONE REMAINS BUNGEE CORDED CLOSED DUE TO THE HIGH COST OF THE REPAIR. *TR

01/21/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ1BM******
Summary

FORD KNOWS THAT THERE IS A PROBLEM WITH THE TRANSMISSION. THEY WILL NOT FIX IT. WHEN THE TRANSMISSION SHIFTS IT SHIFTS HARD AND LOSSES THE GET UP AND GO. *TR

01/21/2015
Components: STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 01/07/2015
Crash: No
Fire: No
Summary

ME AND MY CHILDREN WERE AT THE MALL AND WHEN WE WENT TO THE CAR WE DISCOVERED THE DRIVER'S REAR DOOR WAS DAMAGED. THE DOOR WOULD NOT CLOSE COMPLETELY AND POSED A THREAT TO MY CHILDREN'S SAFETY. I PAID $144.00 FOR THE LATCH PIECE THAT SEEMED TO BE THE PROBLEM. AND ANOTHER $128.00 TO GET IT INSTALLED AT MY DEALER. I USE THE HIGHWAY TO GET HOME USUALLY AND I AM AFRAID THAT ANY OTHER ONE OF THE DOORS MIGHT OPEN ON THEIR OWN WHILE I'M GETTING HOME OR WHILE I'M DRIVING WITH MY CHILDREN. *TR

01/19/2015
Components: POWER TRAIN
Incident Date: 01/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ3BM******
Summary

CAR STARTED NORMALLY IN DRIVEWAY, BUT WHEN I PUT IT IN REVERSE TO START BACKING OUT, NOTICED THE VEHICLE DID NOT SHIFT AND WAS JUST SITTING IN NEUTRAL WHICH CAUSED MY CAR TO ROLL BACK, SO I PUT CAR IN DRIVE AND GAVE IT GAS TO MOVE BACK FORWARD, BUT INSTEAD KEPT ROLLING BACKWARDS OUT INTO THE ROAD (STILL IN NEUTRAL). TURNED CAR OFF AND HEARD CLICKING/GRINDING SOUNDS. WAITED A BIT AND TRIED TO START CAR, BUT CAR WOULD NOT START, SAYING THAT IT WASN'T IN PARK (IT WAS). AFTER FIDDLING WITH THE GEAR SHIFT, I FINALLY GOT THE CAR TO RECOGNIZE IT WAS IN THE PARK POSITION AND IT STARTED AGAIN, BUT EXPERIENCED THE SAME ISSUES WITH NOT SHIFTING INTO GEAR PROPERLY. IT SEEMS TO BE EXTREMELY RANDOM AS TO WHEN IT SHIFTS (AND INTO WHAT GEAR) AS SOMETIMES DRIVE WOULD WORK, SOMETIMES REVERSE WOULD WORK, SOMETIMES NEITHER WOULD WORK. CAR IS NOW NOT STARTING AT ALL, SAYING IT ISN'T IN PARK AGAIN. STILL HEARING CLICKING/GRINDING SOUNDS AFTER I TURN THE CAR OFF FOR A FEW SECONDS. *TR

01/19/2015
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 08/06/2013
Crash: No
Fire: No
Vehicle Identification Number: JF1SF63561H******
Summary

IN AUGUST OF 2013 BOTH FRONT AND REAR DOOR LATCHES ON THE PASSENGER SIDE STOPPED LATCHING WITHIN ONE DAY OF EACH OTHER. OUR CAR WAS KEPT AT THE DEALERSHIP FOR SEVERAL WEEKS AND WE WERE CHARGED HALF OF THE REPAIR COSTS AFTER WRITING LETTERS TO FORD THAT THIS WAS OBVIOUSLY A MANUFACTURING DEFECT. THEY WOULD NOT ACCEPT RESPONSIBILITY OR PAY FOR THE FULL COST OF REPAIRS. ON JAN 19, 2014, THE REAR PASSENGER DOOR LATCH WHICH HAD BEEN REPLACED AGAIN FAILED TO LATCH AND IS CURRENTLY HELD CLOSED WITH A BUNGEE CORD. WE HAVE NOT TAKEN THE CAR BACK TO THE DEALERSHIP YET. *TR

01/18/2015
Components: POWER TRAIN
Incident Date: 01/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1BM******
Summary

FIRST INCIDENT, I WAS DRIVING AT HIGHWAY SPEEDS, STARTING POPPING OUT OF FIFTH GEAR. EVENTUALLY HAD TO SHIFT INTO FOURTH GEAR TO FINISH THE DRIVE HOME. TOOK IT TO MECHANIC TO LOOK AT, COULD NOT FIND ANY EXTERNAL CAUSE (I.E. LINKAGE), AND THE CAR FELT FINE DURING TEST DRIVE. A FEW DAYS LATER, HAD TROUBLE ENGAGING INTO FIFTH GEAR. FIGURED OUT HOW TO KEEP ENGAGED WITHOUT IT POPPING OUT OF GEAR, WHICH LASTED FOR A COUPLE DAY. YESTERDAY (EIGHT DAYS AFTER THE FIRST INCIDENT), WHILE DRIVING ON THE HIGHWAY (APPROX. 70 MPH), HEARD LOUD CRUNCHING NOISES, THEN LOST SPEED. DOWNSHIFTED TO FOURTH GEAR, AND WAS ABLE TO GET OFF THE HIGHWAY. I LET THE CAR SIT FOR A WHILE, THEN TRIED TO CONTINUE DRIVING. COMPLETELY LOST FIFTH GEAR. CAR CAN BE DRIVEN IN FIRST THROUGH FOURTH GEAR, BUT JUST REVS IN FIFTH. I'VE ALWAYS HAD A LITTLE TROUBLE GETTING THE TRANSMISSION TO ENGAGED CORRECTLY IN REVERSE, BUT NEVER IN THE REST OF THE GEARS. *TR

01/16/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 01/14/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT 10 MPH, THE REAR DRIVER SIDE DOOR OPENED AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000. THE VIN WAS UNAVAILABLE.

01/15/2015
Components: STRUCTURE
Incident Date: 11/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ1BM******
Summary

WENT TO MY CAR , PUT A BAG IN THE BACK FLOOR , SHUT THE BACK DOOR , THE DOOR BOUNCED BACK AND HIT ME, THE LATCH WOULD NOT CATCH. *TR

01/14/2015
Components: POWER TRAIN
Incident Date: 01/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2BW******
Summary

FORD MANUFACTURE SERVICE REQUEST BY MAIL SAID TO INSPECT AND REPLACE IF NEEDED CLUTCH FOR TRANSMISSION. FORD DEALER REPLACED THE CLUTCH AND 2 DAYS LATER THE TRANSMISSION DIDN'T SHIFT SMOOTH. AS THE TRANSMISSION SHIFTED THE ENGINE REVVED UP ANOTHER 1,000 RPMS BEFORE SHIFTING WITH SHUTTERING NOTICED. FORD TECHNICIANS SAID IT WAS SAFE TO DRIVE UNTIL THEY COULD SEE IT AT THE SHOP. 2 DAYS LATER WHEN THE DEALER REOPENED THE TRANSMISSION COMPLETELY FAILED AND WOULD ONLY SHIFT BADLY FROM 1ST TO 2ND GEAR. IT WOULD NOT GO INTO 3RD GEAR. 30 MPH MAX SPEED. *TR

01/13/2015
Components: STRUCTURE
Incident Date: 01/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2BM******
Summary

I UNLOCKED THE CAR AND THE DRIVER'S DOOR LATCH CLOSED TO THE LOCKED POSITION WHEN DOOR WAS STILL OPEN. NOW UNABLE TO CLOSE THAT DOOR. SAME THING THEN HAPPENED TO LEFT REAR DOOR. USING IN-CAR LOCKING BUTTON DOESN'T DO ANYTHING, NEITHER DOES KEY FOB. IN BOTH CASES LOCKING/UNLOCKING SOUNDS OCCUR, BUT LATCH ON OPEN DOORS DOES NOT MOVE. WARMING UP CAR IN GARAGE DID NOT HELP. THE SAME CAR RANDOMLY LOCKED THE DRIVER'S DOOR WHEN I HAD MOTOR ON SCRAPING ICE OFF WINDSHIELD APPROXIMATELY ONE MONTH AGO. *TR

01/12/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 01/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ2BM******
Summary

I WAS AT A STOP SIGN WHEN MY CAR JERKED TO THE FRONT AND ALMOST STRIKE A PEDESTRIAN. *TR

01/11/2015
Components: SUSPENSION
Incident Date: 11/19/2011
Crash: No
Fire: No
Summary

FIRST INCIDENT OCCURRED IN NOV, 2014 ON A COLD SATURDAY NIGHT. DRIVING AND ALL OF SUDDEN CAR, TURNS ITSELF OFF IN THE MIDDLE OF TRAFFIC AND I HAVE NO POWER, NO NOTHING, I'M TRYING TO AVOID BEING KILLED, BECAUSE I HAVE NO EMERGENCY LIGHTS OR ANYTHING. I GET OUT AND START WAVING TRAFFIC TO GO AROUND. I HAD TO CALL POLICE, WHO CAME AND STAYED WITH ME FOR TWO OR MORE HOURS, CAUSE HE TRIED UNSUCCESSFULLY TO GET MY CAR TO GO IN GEAR AND START. TO NO AVAIL. WE WERE THERE ON BLOCKING TRAFFIC. WITHOUT THIS OFFICER HELP, I KNOW I WOULD HAVE BEEN KILLED, BY ONCOMING TRAFFIC. SECOND TIME, I'M AT SCHOOL. READY TO LEAVE FOR THE DAY, EVERYONE'S LEAVING EXCEPT ME. DOES IT AGAIN. THIS TIME I HAVE TO LEAVE IT. 3RD. TIME I'M AT CAR WASH. DRIVER BEGAN TO MOVE MY CAR TO BE WASHED, YOU GUESSED IT, AGAIN EMBARASS WON'T START AND SAYS IT'S NOT IN GEAR. I CALL DEALERSHIP, AGAIN WHO SAYS THEY DON'T KNOW WHAT OR WHY OR WHAT TO DO. AND YOU GUESSED IT, GO TO VISIT MY DAUGHTER. ONLY PROBLEM IS I CAN'T LEAVE, SAME PROBLEM AGAIN. THIS TIME I GOTTA LEAVE IT AGAIN. DEALERSHIP COMES OUT NEXT DAY, AND THEY CAN'T GET IT STARTED, NOW IT'S STILL SITTING AT MY DAUGHTER'S HOUSE, JUST WAITING TO SEE NOW. WHAT MY OPTIONS ARE AS A CONSUMER. I FEEL POWERLESS AND USED. ********* PLEASE PLEASE PLEASE SOMEONE HELP ME ! *TR

01/08/2015
Components: POWER TRAIN
Incident Date: 01/05/2015
Crash: No
Fire: No
Summary

VEHICLE SUDDENLY BEGAN TO ALTERNATELY SURGE AND EXPERIENCE LOSS OF POWER WHILE DRIVING, SLIPPING BADLY BETWEEN GEARS. SERVICE ENGINE LIGHT CAME ON. FROM A STOP, THE VEHICLE NEARLY STALLED WHEN ACCELERATOR WAS DEPRESSED. FORD DEALERSHIP STATED ENGINE CODE INDICATED A BAD CLUTCH ACTUATOR. THIS IS A CVT AUTOMATIC TRANSMISSION AND THERE ARE SEVERAL TSBS ON THIS TRANSMISSION FOR A VARIETY OF PROBLEMS WITH THE TCM/PCM, CLUTCH PLATES, CLUTCH ACTUATORS, AND SEALS. FORD HAS EXTENDED THE WARRANTY FOR THESE TRANSMISSIONS BUT IS APPARENTLY ONLY FIXING THE OBVIOUS PROBLEM AT TIME OF BREAKDOWN INSTEAD OF REPLACING ALL KNOWN DEFECTIVE PARTS. THE DRIVING CHARACTERISTICS WHEN ONE OF THESE PARTS FAIL IS DANGEROUS, CAUSING THE CAR TO SHUDDER, JERK, EXPERIENCE LOSS OF POWER WHEN SHIFTING, OR EXPERIENCING SUDDEN THROTTLE SURGES. ALL KNOW PROBLEM PARTS SHOULD BE REPLACED. A RECALL IS IN ORDER. *TR

01/08/2015
Components: STRUCTURE
Incident Date: 01/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6BM******
Summary

DRIVER'S SIDE PASSENGER DOOR CAME OPEN DURING DRIVING. DOOR LATCH WILL NOT KEEP DOOR CLOSED. HAVE TO TIE TOGETHER DOORS TO KEEP THEM SHUT. MAJOR SAFETY ISSUE. *TR

01/06/2015
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 07/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXBM******
Summary

THE CAR WAS MAKING NOISES AND SOUNDING LIKE IT WAS HAVING DIFFICULTY CHANGING GEARS, TOOK IT IN TO A FORD DEALER IN CHARLES TOWN, WV (THOMASSEN) AND WAS TOLD THE CAR WAS OK, THEY REPROGRAMMED IT. A MONTH LATER, SAME ISSUE, TOOK IT BACK TO THEM, THEY REPLACED THE CONTROLLER MODULE AND PRONOUNCED IT FINE. THREE MONTHS LATER, SAME ISSUE. HAVE BEEN TOLD WAS A RECALL ON THE TRANSMISSION BUT NOW THE FORD DEALERSHIP IT IS AT IN WESTON, WV, TOOTHMAN, IS NOT WANTING TO PERFORM THE RECALL, AND KEPT IT ON THEIR LOT FOR 1 MONTH BEFORE THEY EVEN PUT IT ON A RACK AND LOOKED AT IT. THEY CLAIM IT WAS DRY OF TRANSMISSION FLUID. THE DAY BEFORE LEAVING, OIL CHANGE WAS DONE AND FLUID LEVELS CHECKED. WHEN IT BROKE DOWN, MY DAUGHTER AND BOYFRIEND CHECKED THE FLUID FIRST THING AND IT HAD PLENTY. NOW, CAR IS STRANDED AND NO ONE IS WANTING TO HELP WITH THIS ISSUE. FORD FIRST GAVE A CLAIM # AND SAID RECALL WOULD BE PERFORMED. NOW THEY SAY ITS NOT A RECALL, JUST A SERVICE.

01/06/2015
Components: STRUCTURE
Incident Date: 06/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXBM******
Summary

THE REAR PASSENGER DOOR LATCH BROKE. WHEN I LOOKED AT IT, IT WOULD FLAP LOOSELY INSIDE ITS MECHANISM AND WOULD NOT SECURE THE DOOR TO THE BODY OF THE CAR. I HAD TO RATCHET STRAP THE DOORS TOGETHER TO KEEP THE BAD ONE CLOSED. NOW, SIX MONTHS AFTER THE FIRST LATCH BROKE, I REMOVED THE STRAP TO ACCESS THE REAR SEATS AND DISCOVERED THAT THE DRIVER-SIDE REAR DOOR LATCH HAD FAILED AS WELL. SAME BAND-AID FIX AS BEFORE, BUT IT'S A SAFETY/SECURITY ISSUE, AND THE STRAP IS STARTING TO PULL THE INTERIOR DOOR HANDLES/PANELS FROM THE DOORS THEMSELVES. IT'S ONLY A MATTER OF TIME BEFORE THOSE FAIL AS WELL.

01/02/2015
Components: STRUCTURE
Incident Date: 12/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7BM******
Summary

CAR RIGHT REAR DOOR WHICH IS NOT USED VERY OFTEN WILL NOT STAY IN SHUT POSITION. IT IS NOW TIED SHUT AND THIS IS A SAFETY ISSUE. IT APPEARS THE DOOR LATCH IS BROKEN. *TR

12/30/2014
Components: POWER TRAIN
Incident Date: 12/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6BM******
Summary

AFTER DRIVING AND THEN PARKING THE FORD FIESTA 2011 FOR A SHORT DINNER AND THE COMING BACK TO THE CAR. I FOUND THAT THE CAR WAS NOT ABLE TO BE STARTED AND IT WAS STUCK ON THE PARK POSITION. THE AUTO HAD TO BE TOWED TO A FORD DEALERSHIP. THERE THEY FOUND OUT THAT IT WAS THE TRANSMISSION.THEY PERFORMED FSA 14M01 PLUS OTHER BULLETINS THAT PERTAINED TO THOSE TRANSMISSION PROBLEMS THAT THE FORD CLAIMS,BUT TO NO AVAIL THE PROBLEM HAS MIGRATED WITHIN THE TRANSMISSION AND IT SEEMS THAT THEY CANT FIX. IT HAS BEEN IN THE SHOP TOO LONG AND IT COSTING TOO MUCH MONEY IN AUTO RENTALS AND AGONY. I BELIEVE THAT THE FORD SHOULD OWNED UP TO IT AND COMPLETED CHANGED THE TRANSMISSION. NOW IT DOES NOT TAKE REVERSE. *JS

12/26/2014
Components: POWER TRAIN,ENGINE
Incident Date: 12/24/2014
Crash: No
Fire: No
Summary

2011 FORD FIESTA BOUGHT AT GARBER USED CARS IN SAGINAW MICHIGAN. I HAVE HAD MY CAR WORKED ON FOR THE RECALL FOR T E TRANSMISSION RINGS. THEY TOLD ME THEY NEEDED TO ALSO CHANGE OUT THE CLUTCH. PRIOR TO THIS I SPENT 1200 DOLLARS ON THE TRANSMISSION PART THEY SAID WASN'T COVERED BY A RECALL. THE ENGINE LIGHT STARTED COMING ON A FEW DAYS AGO. THEY TOLD ME IT WAS THE CATALYTIC CONVERTER. 650 TO REPLACE, AND YESTERDAY MY CAR REFUSED TO START...THE SAFETY WON'T UNLOCK AND MY CAR CAN'T GO INTO ANY GEAR BUT PARK. I HAD TO HAVE IT TOWED...STILL WAITING FOR THE CLUTCH AND CONVERTER TO COME IN SO IT CAN BE REPAIRED. WHEN IT RUNS IT IS A GOOD RIDE. BUT THE CAR HAS COST ME ALL SORTS OF MONEY I REALLY CANT AFFORD TO PAY OUT. I WILL SAY IF FORD DOESN'T COME THROUGH AND TAKE RESPONSIBILITY FOR THIS CAR AND FIX THE ISSUES THE COMPANY WILL LOSE MY BUSINESS FOREVER.I AM ANGRY AND DISAPPOINTED AND TIRED OF PAYING FOR SOMETHING THAT IS SO UNDEPENDABLE. *TR

12/24/2014
Components: STRUCTURE
Incident Date: 12/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6BM******
Summary

THE LEFT REAR DOOR LATCH FAILED UPON CLOSING THE DOOR AND BOUNCED BACK RATHER THAN LOCKING IN. THE DOOR FROM THEN ON COULD NEVER BE CLOSED AND HAD TO BE DUCK TAPED TO ENSURE IT WOULD NOT OPEN UPON DRIVING THE VEHICLE. WHILE DRIVING THE VEHICLE, THE MAIN DASH BOARD WOULD CONSTANTLY NOTIFY THE DRIVER THAT THE DOOR WAS STILL OPEN AND THE CEILING LIGHTS WOULD STAY ON WHILE DRIVING. *TR

12/24/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 11/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ9BM******
Summary

DOOR LATCH NOT WORKING PROPERLY. 1. PARKED THE CAR AND REAR PASSENGER OPENED THE REAR PASSENGER SIDE DOOR 2. CLOSED THE DOOR BUT IT DIDN'T LATCH 3. REPEATEDLY ATTEMPTED TO CLOSE THE DOOR BUT IT WOULDN'T LATCH 4. PUT THE KEY TIP IN THE CENTRAL LOCKING/UNLOCKING AND TWISTED/JIGGLED IT (CENTRAL LOCKING/UNLOCKING IS LOCATED ON THE DOOR JUST ABOVE THE LATCH) 5. CLOSED THE DOOR AND IT LATCHED. 6. THIS ISSUE HAPPENS EACH TIME YOU OPEN THE DOOR FROM THE INSIDE (PASSENGER EXITING THE CAR). YOU CAN OPEN THE DOOR FROM THE OUTSIDE AND THE DOOR WORKS CORRECTLY. 7. LOOKED ON THE NHTSA WEBSITE TO SEE IF THE PROBLEM HAS BEEN REPORTED AND I SEE MANY ISSUES WITH FORD FIESTA DOOR LATCHES, SO ADDED MY REPORT. *TR

12/18/2014
Components: AIR BAGS
Incident Date: 12/17/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4CJ7BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, A DRIVER MADE A LEFT TURN AND CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INTERNAL BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

12/17/2014
Components: AIR BAGS,STRUCTURE,WHEELS,ENGINE
Incident Date: 12/13/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4FJ9BM******
Summary

I WAS REAR ENDED BY A FORD F350 SO HARD THAT I HIT THE CAR IN FRONT OF ME, A HONDA ACCORD. THE BACK OF MY 2011 FORD FIESTA IS SMASHED IN AND THE FRONT OF THE CAR, IS SMASHED IN. THE BACK WINDOW IS SCATTERED, THE SUNROOF SLIDER FELL BACK INTO THE CAR, THE FRONT RIGHT WHEEL (PASSENGER SIDE) IS BENT, AND THE CAR DOES NOT TURN ON. I UNDERSTAND IN REAR END CRASHES THE AIR BAGS USUALLY DO NOT GO OFF, BUT WHEN I HIT THE CAR IN FRONT OF ME, THE AIR BAGS SHOULD HAVE GONE OFF. *TR

12/13/2014
Components: STRUCTURE
Incident Date: 10/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7BM******
Summary

PASSENGER SIDE DOOR LATCH FAILED AFTER PARKING VEHICLE. DOOR TIED SHUT. NEVER REPAIRED DUE TO HIGH DEALER COST. *TR

12/11/2014
Components: POWER TRAIN
Incident Date: 07/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJXBM******
Summary

EVER SINCE WE BOUGHT THE VEHICLE (NEW), THE TRANSMISSION WAS HIT OR MISS. FROM TAKING A WHILE TO SHIFT IN LOWER GEARS, TO SHAKING, CLUNKING, SURGES, TO JUST HARD SHIFTING. DEALERS STATED IT WAS NORMAL BUT YOU AND I KNOW THAT'S NOT RIGHT. IT'S TO THE POINT NOW WHERE OUR CAR WON'T EVEN SHIFT INTO REVERSE OR INTO OTHER GEARS. WE'LL HAVE TO TOW IT TO THE DEALERSHIP TO GET IT REPAIRED. IT'S UPSETTING WHEN YOU READ THAT THERE ARE SO MANY IN THE SAME SITUATION AND NOTHING IS BEING DONE ABOUT IT AT THE GOVERNMENT LEVEL. THIS IS THE ONE TIME WE NEED GOVERNMENT ASSISTANCE TO GET THE FORD CORPORATION TO DO WHAT'S RIGHT FOR THEIR CUSTOMERS. PLEASE GO THROUGH THE PAIN AND BEGIN THE PROCESS FOR A TRANSMISSION RECALL. YOU'LL RESTORE OUR FAITH. THANKS. *TR

12/09/2014
Components: STRUCTURE
Incident Date: 10/24/2014
Crash: No
Fire: No
Summary

WOKE UP ONE MORNING, WENT TO GO PUT SOME STUFF IN BACK SEAT OF MY CAR. SHUT THE DOOR AND NOTICED IT POPPED RIGHT BACK. TRIED AGAIN AND KEPT POPPING BACK. HAS NOT CLOSED SINCE. TOOK TO FORD AND SAID MY LATCH BROKE AND THAT IT WOULD BE ALMOST $500 IN SERVICE AND PARTS. *TR

12/08/2014
Components: POWER TRAIN,ENGINE
Incident Date: 10/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2BM******
Summary

WHILE DRIVING THE VEHICLE'S TRANSMISSION BEGAN TO ACT UP. I WAS NOT ABLE TO DRIVE OVER 30 MPH. THE TRANSMISSION WOULD SLIP WHILE DRIVING. *TR

12/06/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ0BM******
Summary

FOR APPROX. 2 MONTHS, MY CAR WILL NOT ALWAYS START. I WOULD HAVE TO CRANK IT A FEW TIMES BEFORE IT WOULD TURN OVER. REPLACED THE BATTERY AND IT STILL HAPPENED. ONE NIGHT, STOPPED AT THE STORE FOR A FEW MINUTES. GOT IN THE CAR AND IT WOULDN'T START. LEFT FOR AN HOUR, GOT BACK IN AND IT STARTED. DROPPED IT OFF AT THE FORD DEALER AND THEY REPLACED THE STARTER. THE NEXT DAY WENT TO THE P.O., GOT BACK IN AND IT WOULDN'T START AGAIN. WAITED 1/2 HOUR AND IT STARTED. DROVE RIGHT BACK TO THE DEALER AND THEY REPLACED THE TCM. (TRANSMISSION CONTROL MODULE). THAT WAS 12/5. I AM HOPING THIS DOES THE TRICK. HAVE READ ABOUT 2011 FIESTA TRANSMISSIONS PROBLEMS AND HOPE I HAVE NO MORE PROBLEMS. *TR

12/05/2014
Components: SUSPENSION,POWER TRAIN,ENGINE
Incident Date: 12/04/2014
Crash: No
Fire: No
Summary

DROVE CAR ON HIGHWAY THIS MORNING ON WAY TO WORK AND CAR WOULD NOT ACCELERATE OR GO. THE ONLY THING MOVING WAS THE RPM'S. I HAD TO PULL OVER ON THE HIGHWAY AND TURN THE CAR OFF. AFTER THE RESTART, THE CAR WAS ABLE TO ACCELERATE BUT NOW IT WAS SHIFTING BADLY IN AND OUT OF GEARS. MY WORK WAS ONLY RIGHT AROUND THE CORNER SO I WAS ABLE TO MAKE IT IN. I WENT ON A LUNCH BREAK TO TEST DRIVE IT AROUND THE BLOCK AND IT WAS GIVING ME THE SAME PROBLEM. SHIFTING OUT OF 4TH GEAR INTO 3RD FOR NO REASON. IT'S NOT EVEN DRIVABLE. I HAVE ALREADY HAD THIS CAR IN THE SHOP 2 TIMES FOR TRANSMISSION ISSUES. BOTH TIMES TOOK WEEKS TO GET MY CAR BACK, AND I'VE ONLY OWNED THIS CAR FOR A YEAR AND A HALF. THIS WILL BE THE 3RD TIME IT'S GOING INTO THE SHOP, AND NOW IT'S STARTING TO RISK MY SAFETY IN THE PROCESS. I HAVE A 1 YEAR OLD AS WELL SO I AM NOT HAPPY ABOUT THIS! SOMETHING NEEDS TO BE DONE ABOUT THE SAFETY ISSUES OF THESE CARS AND THEIR TRANSMISSIONS. *TR

11/28/2014
Components: POWER TRAIN,ENGINE
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9BM******
Summary

I PURCHASED A FORD FIESTA 2011 IN JULY 2014. WITHIN A FEW WEEKS I NOTICED PROBLEMS WITH THE CAR JERKING AND HESITATING AND LURCHING FORWARD BUT AS A CHECK ENGINE LIGHT WAS ON, I ASSUMED IT WAS BECAUSE OF THE FAULTY CATALYTIC CONVERTER, WHICH WAS LATER REPLACED IN SEP 2014. STILL, THE GRINDING NOISE, JERKS AND HESITATION CONTINUED. I TRAVEL ON THE GARDEN STATE PARKWAY WHICH IS ALWAYS HEAVILY CONGESTED DURING PEAK HOURS AND THE CAR JERKING FORWARD PUT ME AT RISK FOR AN ACCIDENT. ALSO, THE BRAKES SOMETIMES ACTED TOO SLOW BUT I DON'T KNOW IF THIS IS A RESULT OF THE TRANSMISSION ISSUES OR NOT. IT WASN'T UNTIL EARLIER LAST MONTH THAT I READ ABOUT THE INHERENT DESIGN FLAW IN THE TRANSMISSION. CURRENTLY, MY CAR IS AT THE DEALERSHIP AWAITING REPAIRS TO THE TRANSMISSION.

11/25/2014
Components: STRUCTURE
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ3BM******
Summary

THE REAR DRIVER SIDE DOOR LATCH BROKE, CAUSING THE DOOR TO REMAIN OPEN. FORTUNATELY IT HAPPENED WHILE THE CAR WAS PARKED, BECAUSE A SERIOUS ACCIDENT COULD HAVE HAPPENED OTHERWISE. *TR

11/24/2014
Components: UNKNOWN OR OTHER
Incident Date: 11/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0BM******
Summary

2011 FORD FIESTA SE, 47500 MILES. USE BACK DOORS APPROXIMATELY ONCE A MONTH. I CLOSED THE BACK DOOR ON DRIVER'S SIDE AND IT JUST BOUNCED BACK AT ME. COULD NOT SHUT DOOR, WILL NOT LATCH, CAUSES INTERIOR LIGHTS TO STAY ON. TEMP FIX WAS TO CLOSE THE LATCH MANUALLY TO TURN OFF THE INTERIOR LIGHTS THEN BUNGEE THE DOOR AS CLOSE TO CLOSED AS I COULD - STILL HAS ABOUT A ONE INCH GAP FOR RAIN TO GET IN OR THIEVES - PLUS WHENEVER I TURNED RIGHT THE BACK DOOR WOULD OPEN. NO WAY TO BUNGEE IT TIGHTER. TOOK CAR TO FORD DEALER WHO ACTED SURPRISED WHEN I TOLD THEM ABOUT THE LATCH/LOCK. COST: $420 TO REPAIR ONE DOOR. UPON RETURNING HOME SEARCHED THE INTERNET AND FOUND OUT THIS HAS BEEN AN ONGOING PROBLEM FOR THE FIESTA'S DOORS AND IN NO WAY SHOULD MY DEALER OF BEEN SURPRISED. CALLED DEALERSHIP BACK, NO COMPASSION - SAID IF THE LOCKS EVER GET RECALLED THEN FORD WOULD REFUND MY MONEY. I'M LOOKING FOR A NEW CAR AND IT WILL NOT BE A FORD. WILL KEEP MY RECEIPT SHOULD THE LOCKS MAKE THE RECALL LIST. THIS IS A MAJOR SAFETY ISSUE BUT I GUESS UNTIL SOMEONE IS HURT OR WORSE IT WILL NOT BE RECALLED. *TR

11/23/2014
Components: STRUCTURE
Incident Date: 11/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJXBM******
Summary

PASSENGER SIDE BACK DOOR LATCH WONT CLOSE. DOOR WILL NOT CLOSE. LATCH WON'T ENGAGE. *TR

11/21/2014
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 04/21/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ2BM******
Summary

WHEN STOPPED AND TAKE OFF AGAIN, THE CAR DOES NOT WANT TO MOVE. IT JERKS, JUMPS AND DOES NOT WANT TO MOVE. IT ALSO DOES THIS WHEN DRIVING DOWN THE STREET. IT ACTS LIKE IT IS GOING TO QUIT BUT JUST KEEPS ON JERKING AND JUMPING. THIS IS VERY ANNOYING AND AM TOLD THERE IS NO FIX. THIS HAS BEEN GOING ON FOR WAY TOO LONG. I HAVE HAD IT AT JIM O'NEIL FORD AND BILL COLLINS FORD,AND NEITHER FIXED IT. THEN I STARTED TAKING IT TO OXMOOR FORD. THEY HAVE BEEN REALLY GOOD AT TRYING TO FIND AND FIX THE PROBLEM. THEY HAVE ADJUSTED SOMETHING, WORKED ON SOMETHING ELSE BUT BEING A LADY HAVE NO IDEA EVEN IF THEY TOLD ME WOULD NOT KNOW. THIS LAST TIME IT WAS IN THERE THEY ORDERED A NEW CLUTCH AND IT HAS BEEN ALMOST 3 WEEKS AND THEY HAVE NOT RECEIVED IT YET. SURE HOPE THIS FIXES THE PROBLEM. I AM AFRAID THAT I AM GOING TO EITHER GET KILLED OR HURT SERIOUSLY DUE TO THIS CAR NOT MOVING LIKE A NORMAL CAR AND JUST JERKING ALONG. I HAVE SENT TWO NOTICES TO FORD MOTOR COMPANY VIA THEIR WEB SITE AND HAVE NOT HEARD ANYTHING FROM THEM. THIS REALLY DISAPPOINTS ME BECAUSE I WORKED THERE FOR 37 YEARS IN LOUISVILLE. THE ABOVE BOX ASKING FOR THE SPEED, IT OCCURS WHEN TAKING OFF OR DRIVING 55 MPH. *TR

11/21/2014
Components: STRUCTURE
Incident Date: 11/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ4BM******
Summary

I WAS DRIVING WITH CHILDREN IN BACK SEAT OF VEHICLE AND BOTH REAR DOORS FLEW OPEN WHILE DRIVING. UPON PULLING OVER TO SECURE REAR DOORS, I OBSERVED THAT THE RIGHT REAR DOOR LATCH IS LOCKED AND WILL NOT CLOSE AND THE LEFT REAR DOOR LATCH IS OPEN AND WILL NOT SECURE UPON CLOSING. *TR

11/20/2014
Components: UNKNOWN OR OTHER
Incident Date: 11/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3BM******
Summary

WHILE DRIVING AT HIGHWAY SPEED, THE REAR PASSENGER DOOR OPENED. AFTER STOPPING, I FOUND THE LATCH ON THE DOOR DID NOT WORK. *TR

11/19/2014
Components: ENGINE
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2BM******
Summary

UNDER WARRANTY AND WITH VERY FEW MILES ON THE CAR, THE DEALERSHIP FIXED MY FORD FIESTA AFTER I REPORTED THE CAR STALLING. THIS PROBLEM WAS HAPPENING WITHIN THE FIRST YEAR. I COULD BE IN THE MIDDLE OF AN INTERSECTION WAITING TO TURN LEFT, IDLING IN TRAFFIC, STOPPED AT A LIGHT...CAR MIGHT STALL. I DREADED BEING ON A BUSY SOCIAL HIGHWAY STUCK IN TRAFFIC BECAUSE THE CAR MIGHT STALL AND OFTEN IT DID. I WAS TOLD IT HAD SOMETHING TO DO WITH OXYGEN OR LACK THEREOF. FAST FORWARD TWO YEARS. MY CAR STARTED STALLING AGAIN BUT THIS TIME IT ALSO SEEMED TO HESITATE, JERK, OR NOT RESPOND WHEN I ACCELERATED.THEN THE ENGINE LIGHT CAME ON. (SIDE NOTE: DURING THE LAST YEAR THE AC STOPPED WORKING PROPERLY AND WAS MAKING A HORRIBLE NOISE. A MECHANIC QUOTED $1000 FOR A NEW CONDENSER & COMPRESSOR). WELL, WITH THESE LAST TWO PROBLEMS I AM NO LONGER UNDER WARRANTY. MY CAR WAS DIAGNOSED WITH A BAD THROTTLE BODY SENSOR ($880 REPAIR). I HAVE RESEARCHED ONLINE AND HEARD FROM OTHERS THAT THIS IS ALL TOO COMMON WITH FORD FIESTA'S AND OTHER FORD MODELS. I HAVE CALLED FORD MOTOR COMPANY TO REPORT THIS AND COMPLAIN ABOUT THESE PROBLEMS. THEY OPENED A CASE NUMBER AND DIRECTED ME TO ASK THE DEALERSHIP WHERE I TOOK IT FOR REPAIRS IF THEY WOULD HELP OUT. THEY DID NOT HELP WITH THE THROTTLE BODY REPAIR. I LEARNED JUST YESTERDAY THAT A FAMILY MEMBER WITH THE SAME CAR WITH LOW MILES - 2011 FORD FIESTA - IS COMPLAINING OF THE SAME PROBLEMS. SOUNDS VERY MUCH LIKE HE MAY BE FACED WITH THE SAME, EXPENSIVE REPAIRS. I HOPE THERE WILL BE A RECALL FOR THIS THROTTLE BODY SENSOR PROBLEM. THIS STALLING AND ACCELERATION ISSUE IS A REAL SAFETY HAZARD. IT IS NOT ONLY VERY NERVE WRACKING IN TRAFFIC, BUT IS DANGEROUS AS WELL BECAUSE THE CAR CAN STALL AT ANY MOMENT. *TR

11/14/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 07/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE ACCELERATOR PEDAL SANK TO THE FLOOR. THE FAILURE OCCURRED DAILY. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS REPAIRED, BUT THE FAILURE WAS NOT RESOLVED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

11/13/2014
Components: STRUCTURE
Incident Date: 09/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ3BM******
Summary

I GOT IN MY CAR, SHUT THE DOOR AND DID MY NORMAL START UP ROUTINE. I WAS FOLLOWING MY WIFE HOME AND SHORTLY AFTER STARTING TO DRIVE I LEANED OVER TO THE LEFT LIKE I ALWAYS DO TO PUT MY ELBOW ON THE WINDOW SILL WHEN THE DOOR CAME OPEN. I LOST BALANCE TO THE LEFT AND SLIGHTLY SWERVED AND HIT THE BRAKES TO STOP. THE DOOR FLUNG OPEN FROM MOMENTUM AND BOUNCED BACK AT ME WHEN THE CAR STOPPED. IT HIT MY LEFT SIDE BUT NO MAJOR DAMAGE. MY WIFE STOPPED UP AHEAD AND CAME BACK AND WE WERE UNABLE TO FIGURE OUT WHY THE DOOR POPPED OPEN AND COULD NOT GET IT TO LATCH. I TOOK MY CAR TO THE DEALERSHIP ON MONDAY AND THEY TOLD ME THAT THIS WAS A KNOWN PROBLEM. THE FIRST SERVICE ADVISER, NOT MY REGULAR SERVICE ADVISER, TOLD ME TO KEEP MY RECEIPT AND WHEN THE RECALL WAS ISSUED THEY WOULD REIMBURSE ME AND THAT IT SHOULD ONLY BE A FEW WEEKS. AS I WAS LEAVING MY REGULAR SERVICE ADVISER SAW ME AND ASKED WHAT WAS GOING ON. I TOLD HER THE SITUATION AND SHE SAID THAT THEY SHOULD NOT HAVE EVEN CHARGED IT AS THEY HAD ALREADY BEEN DEALING WITH THE ISSUE FOR OTHER CUSTOMERS. SHE TRIED TO STOP THE BILLING FROM GOING THROUGH BUT THEY HAD ALREADY PROCESSED IT. SHE SAID NOT TO WORRY AND IT WOULD ONLY BE A FEW WEEKS AT MAX... THIS WAS OVER SIX WEEKS AGO. THIS ISSUE MAY BE UNDER REPORTED BECAUSE OF THIS. *TR

11/12/2014
Components: STRUCTURE
Incident Date: 09/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ2BM******
Summary

I WAS UNLOADING STUFF FROM MY CAR AND SHUT THE DOOR WHEN IT RE OPENED , THERE WAS ANOTHER INCIDENT WHERE ANOTHER DOOR DID THE SAME THING ! I CURRENTLY HAVE TWO NON WORKING DOORS ON MY VEHICLE AND BOTH DOORS BROKE WITHIN A MONTH. *TR

11/11/2014
Components: STRUCTURE
Incident Date: 10/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0BM******
Summary

MY PASSENGER SIDE REAR DOOR WAS OPENED WHEN GETTING INTO THE CAR AND WAS THEN CLOSED BUT IT DID NOT LATCH. THE DOOR AJAR LIGHT CONTINUES TO STAY ON. TWO WEEKS LATER THE SAME THING HAPPENED WITH THE DRIVER SIDE REAR PASSENGER DOOR. THIS HAS CAUSE MY BATTERY TO GO BAD AND HAD TO BE REPLACED, I CALLED MY FORD DEALERSHIP ZECK FORD IN LEAVENWORTH KANSAS AND THEY TOLD ME I WOULD HAVE TO PAY FOR THE REPAIR AND IF IT IS RECALLED THEN I WOULD BE ISSUED A REFUND OR I COULD JUST WAIT IT OUT AND SEE IF THERE IS A RECALL ISSUED. FOR THE MEAN TIME, I HAVE MY REAR DOORS SECURED WITH A RATCHET STRAP INBETWEEN THE HANDLES DUE TO THE HUGE COST OF REPAIRING THE DOOR LATCHES, MY DOOR AJAR LIGHT CONTINUES TO STAY ON AND MY CAR BATTERY IS BEING DRAINED DOWN EVERYNIGHT PUTTING EXTRA WEAR ON A BRAND NEW BATTERY. IF I LET IT SIT FOR MORE THAN ONE NIGHT THEN IT HAS TO BE JUMP STARTED. I AM NOT VERY HAPPY WITH FORD MOTOR COMPANY FOR NOT ADDRESSING THIS ASAP. I BELIEVE THIS IS A HUGE SAFETY PROBLEM AND I AM UNABLE TO HAVE ANY PASSENGERS IN THE REAR SEATS AND I FEAR THAT ONE OR BOTH OF THE FRONT DOORS COULD FAIL WITH THE SAME PROBLEM CAUSING INJURY TO MYSELF, OR MY PASSENGER OR CAUSING MY VEHICLE TO BE UN DRIVABLE IF ONE OF THE FRONT DOORS FAILS. *TR

11/06/2014
Components: STRUCTURE
Incident Date: 08/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7BM******
Summary

I PLACED MY GRANDSON HIS CAR SEAT ON THE REAR PASSENGER SIDE AND TRIED TO CLOSE THE DOOR, THE DOOR WOULD NOT LATCH CLOSED. WE TRIED AND TRIED TO GET IT CLOSED AS WE WERE ON THE OTHER SIDE OF THE CITY AND NEEDED TO GET HOME. THE DOOR WOULD NOT LATCH. WE HAD TO HAVE SOMEONE COME BRING US A STRAP TO HOLD THE DOOR CLOSED IN ORDER TO GET HOME THAT NIGHT. THE NEXT DAY I TOOK MY CAR TO THE FORD DEALERSHIP AND WAS TOLD THAT THIS HAS BEEN A MAJOR CONCERN WITH THE FORD FIESTA AND THAT THE PART WAS NATIONALLY BACK-ORDERED. I DROVE MY CAR HOME WITH THE DOOR STRAPPED CLOSED AND HAD IT LOOKED AT IN MY HOMETOWN. THE PART WAS STILL NATIONALLY BACK-ORDERED. I AM STILL WAITING ON MY CAR TO BE FIXED. I BELIEVE THIS IS A DEFECT AND SHOULD BE RECALLED IMMEDIATELY. *TR

11/05/2014
Components: POWER TRAIN
Incident Date: 06/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 4BM151682******
Summary

CLICKING AND NOISE FROM AREA OF WHEELS AND TRANSMISSION ISSUES, THE FIRESTONE SHOP IN LAS VEGAS NEVADA HAS FIXED MANY ISSUES, DRIVE TIME AUTOMOBILE CUSTOMER SERVICE ALWAYS SAID IT IS NORMAL, WHEN ON SLIGHT HILLS ENGINE ACTS LIKE ITS IN NEUTRAL,..I AM A DISABLED VETERAN AND PURCHASED THE VEHICLE TO GO TO AND FROM THE VETERANS HOSPITAL , BUT TO MANY NOISES COME FROM THE ENGINE AREA, THE STEERING COLUMN AREA, AND WHEEL AREA..., IT FEELS LIKE EMISSIONS PROBLEMS AND TRANSMISSION PROBLEMS!..., ENGINE LIGHT COMES ON OFTEN AFTER OIL CHANGES. *TR

11/04/2014
Components: UNKNOWN OR OTHER
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1BM******
Summary

A MONTH AND A HALF AGO THE REAR PASSENGER DOOR REFUSED TO CLOSE. TODAY THE DRIVER SIDE PASSENGER DOOR SWUNG OPEN WHILE I WAS BACKING OUT OF THE DRIVEWAY AND WOULD NOT CLOSE. *TR

11/03/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJIBM******
Summary

THE REAR PASSENGER DOOR LATCH WOULD NOT CLOSE. . AS I ATTEMPTED TO DRIVE AWAY THE BACK REAR PASSENGER DOOR SWUNG OPEN. THE DOOR WOULD NOT STAY CLOSED AT ALL AND THE ENTIRE LATCH SYSTEM ON THAT DOOR HAD TO BE REPLACED. *TR

11/03/2014
Components: POWER TRAIN
Incident Date: 11/03/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE OVERDRIVE AND GRADE ASSIST WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE SPEED DECELERATED TO APPROXIMATELY 5 MPH AND SUDDENLY FUNCTIONED AS NORMAL. THE VEHICLE STALLED AND WAS RESTARTED. THE FAILURE RECURRED AFTER RESTARTING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.

11/02/2014
Components: STRUCTURE
Incident Date: 10/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3BM******
Summary

REAR PASSENGER DOOR LATCH BROKEN, DOOR WILL NOT STAY CLOSED. *TR

11/02/2014
Components: POWER TRAIN
Incident Date: 10/29/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4FJ0BM******
Summary

I WAS PULLING OUT OF A COUNTY PARK AFTER DARK, AND WAS TRYING TO GAUGE THE DISTANCE OF AN INCOMING CAR, TO DETERMINE WHETHER OR NOT I HAD TIME TO PULL OUT. IN ORDER TO SEE BETTER, I LIGHTLY PRESSED THE ACCELERATOR, BUT INSTEAD OF SLOWLY INCHING FORWARD A FEW INCHES OR A FOOT, MY CAR LEAPT OUT INTO THE PATH OF THE ONCOMING CAR AND THEN STOPPED. I TRIED TO THROW THE CAR IN REVERSE, BUT THERE WASN'T TIME TO REACT. THE OTHER DRIVER TRIED TO SLOW DOWN AND SWERVE TO AVOID ME, BUT WAS UNABLE TO AVOID HITTING MY DOOR. ME, MY THREE CHILDREN, AND THE DRIVER OF THE OTHER CAR WERE ALL TAKEN TO THE HOSPITAL BY AMBULANCE. THE CHILDREN WERE NOT ADMITTED, AS THEY ONLY HAD A FEW BRUISES, BUT THE OTHER DRIVER AND I WERE BOTH ADMITTED AND SUBSEQUENTLY RELEASED THAT SAME NIGHT. I RECEIVED A CITATION FOR FAILING TO YIELD, WHICH I PLAN ON CONTESTING. MY CAR HAS LEAPT OUT INTO A CROSS-STREET LIKE THAT AFTER STOPPING FOR STOP SIGNS SEVERAL TIMES, BUT ALWAYS TO A LESSER EXTENT, AND NEVER ON A BUSY STREET. IT ALWAYS TAKES SEVERAL SECONDS AFTER THIS OCCURS FOR THE ACCELERATOR TO FUNCTION AGAIN, WHICH IS WHY I TRIED TO THROW MY CAR IN REVERSE INSTEAD OF DRIVING FORWARD. I HAVE ALSO HAD PROBLEMS WITH MY TRANSMISSION SHUDDERING PROFUSELY UPON EXCELLERATING AFTER STOPS. I RECEIVED A NOTICE FROM FORD DATED AUGUST 2014, STATING THAT THEY WERE EXTENDING THE WARRANTY ON MY CLUTCH AND TRANSMISSION INPUT SHAFT SEALS, AND TRANSMISSION SOFTWARE CALIBRATION TO 7 YEARS OR 100,000 MILES, BECAUSE OF THESE TYPES OF PROBLEMS, AND URGING ME TO HAVE THEM REPAIRED IF EXPERIENCING SHUDDERING. BECAUSE OF MY HUSBAND'S WORK SCHEDULE, WE HAD NOT GOTTEN AROUND TO HAVING THE SEALS REPLACED YET AS RECCOMENDED. I FEEL THAT THE TRANSMISSION ISSUES THAT I HAD BEEN HAVING WITH MY CAR, ARE DIRECTLY RESPONSIBLE FOR MY COLLISION, AND COULD EASILY HAVE RESULTED IN THE DEATHS OF 5 PEOPLE. *TR

11/02/2014
Components: STRUCTURE
Incident Date: 11/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2BM******
Summary

I TRIED TO CLOSE THE REAR PASSENGER DOOR, BUT THE DOOR WOULD NOT LATCH. I COULD NOT SEE A PROBLEM AND TRIED TO CLOSE THE DOOR SEVERAL MORE TIMES UNSUCCESSFULLY. I HAD TO USE THE SEAT BELT TO TIE THE DOOR CLOSED SO THAT I COULD DRIVE HOME. UNFORTUNATELY, THAT WAS 215 MILES AWAY. THE DOOR AJAR LIGHT STAYED ON AND THE REAR SEAT DOME LIGHT STAYED ON THE ENTIRE TRIP. ONCE HOME, I HAD TO DISCONNECT THE BATTERY TO PREVENT IT FROM BEING DRAINED. I WILL BE CALLING MY LOCAL FORD DEALER FROM WHICH I BOUGHT THE CAR 4 YEARS AGO TOMORROW MORNING. *TR

11/01/2014
Components: STRUCTURE
Incident Date: 11/28/2013
Crash: No
Fire: No
Summary

THE RIGHT REAR DOOR ON OUR 2011 FORD FIESTA WILL NOT LATCH. THE LATCHING MECHANISM HAS FAILED AND WILL NOT ENGAGE. I AM USING BUNGIE CORDS TO KEEP THE DOOR CLOSED UNTIL I CAN REPLACE THE LATCH. WHEN I CALLED FORD THEY ACTED AS IF THIS WAS SOMETHING THAT WAS NOT COMMON. *TR

10/29/2014
Components: STRUCTURE
Incident Date: 07/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ7BM******
Summary

IN JULY THE REAR PASSENGER DOOR LATCH STOPPED FUNCTIONING AND THE DOOR WOULDN'T STAY CLOSED. IN THE MIDDLE OF SEPTEMBER THE REAR DRIVER DOOR DID THE SAME THING. TODAY 10/29/14 THE DRIVER DOOR LATCH IS NOW FAULTY AS WELL. EACH TIME IT HAPPEN, THE VEHICLE STOPPED, THE DOOR WAS OPENED AND THEN IT WOULDN'T SHUT. 3 DIFFERENT DOORS IN ALMOST 3 MONTHS. DEFINITELY SOMETHING WRONG WITH 2011 FORD FIESTAS AS THIS IS HAPPENING TO OTHERS ACCORDING TO NEWS ARTICLES I READ. *TR

10/28/2014
Components: STRUCTURE
Incident Date: 10/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9BM******
Summary

MY HUSBAND WENT TO PLACE MY SON'S TODDLER SEAT IN THE BACK SEAT WHEN HE DID HE LATER TRIED TO CLOSE THE DOOR AND THE DOOR WOULD NOT LATCH. WE TRIED CLOSING IT SEVERAL TIMES AND NOT SUCCESSFUL. THIS HAPPENED TO THE RIGHT REAR DOOR. MY HUSBAND THEN TOOK THE CAR TO A FORD DEALERSHIP AND SAID THAT IT WOULD COST ROUGHLY $500 TO DIAGNOSE AND FIX THE PROBLEM. WE DIDN'T LEAVE IT BECAUSE THIS SHOULD BE SOMETHING THAT FORD SHOULD TAKE CARE OF SINCE TO ME IT SEEMS TO BE A CAR DEFECT AND NOT ANYTHING WE DID TO IT. SO WE SAW THAT WE ARE NOT THE ONLY ONES WITH THIS PROBLEM AND WANT TO UNITE WITH OTHER OWNERS TO GET THIS RESOLVED WITH A RECALL. *TR

10/28/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 12/03/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4BM******
Summary

WE QUESTIONED THE DEALER SALESPERSON ABOUT THE ERRATIC BEHAVIOR THE NIGHT WE PURCHASED THE CAR. WE WERE TOLD THE VEHICLE HAD A MANUAL TRANSMISSION THAT SHIFTED AUTOMATICALLY. THE VEHICLE HAS BEEN TO THE DEALERSHIP AND OR THE DEALERSHIP HAS BEEN QUESTIONED MANY TIMES REGARDING THE ISSUE. MOST RECENTLY THERE WAS A NOTICE FOR A REPROGRAMMING OF THE TRANSMISSION, THIS DID NOT RESOLVE THE ISSUE. THE DEALERS STILL INSIST THAT THE BEHAVIOR IS NORMAL. THIS BEHAVIOR HAS NOW CREATED MANY CLOSE CALL SITUATIONS FROM LUNGING WHEN GOING FORWARD AND REVERSE. THE SHIFTING IS VERY ERRATIC AND MAKES A LOT OF NOISE FROM 0 TO 20 MPH OR SO. I'M ALSO CONCERNED ABOUT THE RESALE VALUE OF THIS VEHICLE SINCE I JUST RECENTLY STARTING DOING RESEARCH ON THE ISSUE AND HAVE FOUND IT'S A WIDESPREAD PROBLEM. PLEASE ADVISE. *TR

10/27/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ7BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THE PLASTIC ON THE DOOR LATCH ASSEMBLY FRACTURED AND THE DOORS COULD NOT BE CLOSED. THE CONTACT STATED THAT THE REAR DOORS WERE TIED TOGETHER WITH A ROPE IN ORDER TO KEEP THE DOORS CLOSED. THE CONTACT WAS CONCERNED FOR THEIR SAFETY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT ALL FOUR DOOR LATCH ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE DOOR LATCH ASSEMBLY FOR BOTH REAR DOORS WAS PREVIOUSLY REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. UPDATED 12/01/14*LJ UPDATED 02/03/15

10/26/2014
Components: STRUCTURE
Incident Date: 10/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ4BM******
Summary

I WAS PARKED THAT DAY AND SAT MY DAUGHTER IN THE BACK SEAT BUT AS I CLOSED THE PASSENGER DOOR, IT DID NOT LATCH SO I WAS FORCED TO TIE THE SEATBELT TO THE DOOR TO AVOID ACCIDENTALLY OPENING WHILE DRIVING ON THE FREEWAY. ALSO, WHEN PARKED AT HOME, I AM FORCED TO UNPLUG THE BATTERY OR IT WILL DISCHARGE. *TR

10/26/2014
Components: STRUCTURE
Incident Date: 10/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ3BM******
Summary

WHILE OUT SHOPPING ON THE NIGHT OF OCT. 8, 2014 WITH MY PREGNANT STEP DAUGHTER WE RETURNED TO THE VEHICLE TO FIND THAT THE PASSENGER REAR DOOR FAILED TO LATCH. I WAS UNABLE TO GET IT TO LATCH PROPERLY. I WAS ABLE TO HOLD THE DOOR MOSTLY CLOSED WITH THE SEAT BELT, BUT EVERY TIME I MADE A LEFT TURN THE INTERIOR LIGHT WOULD COME ON AND DOOR AJAR WARNING MESSAGE WOULD COME ON AND STAY ON. I AM ONLY ABLE TO USE THE CAR WITH THE REAR DOORS STRAPPED TO EACH OTHER. *TR

10/25/2014
Components: STRUCTURE
Incident Date: 10/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXBM******
Summary

NO ISSUES WITH DOOR UPON FIRST ENTERING PASSENGER SIDE. GOT OUT OF VEHICLE AND PROCEEDED TO CLOSE THE DOOR BUT DOOR WOULDN'T LATCH SHUT. DOOR BOUNCED BACK AND I THOUGHT SOMETHING WAS PREVENTING THE DOOR FROM FULLY CLOSING BUT NOTHING WAS OBSTRUCTING THE DOOR. HAD TO PHYSICALLY HOLD THE DOOR CLOSED WHILE WE DROVE TO THE DEALERSHIP. SERVICE DEPARTMENT DID NOT HAVE THE PART AVAILABLE AND TOLD US IT WOULD BE APPROXIMATELY 2 WEEKS TO GET IT IN WITH A CHARGE OF OVER $300. VEHICLE IS NO LONGER UNDER WARRANTY. NO PREVIOUS ACCIDENTS. DROVE THE CAR HOME WITH MY DAUGHTER HOLDING THE DOOR SHUT. LUCKILY THE CAR DOOR DIDN'T SRPING OPEN WHILE WE WERE DRIVING. DOOR MALFUNCTIONED LESS THAN 10 MINUTES AFTER WE LEFT THE HOUSE. *TR

10/25/2014
Components: STRUCTURE
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ2BM******
Summary

ON SEPARATE OCCASIONS BOTH REAR DOOR LATCHES FAILED TO ENGAGE. THIS OCCURRED AFTER OPENING THE REAR DOOR AND THEN ATTEMPTING TO CLOSE THE DOOR. ON BOTH OCCASIONS THE DOORS FAILED TO LATCH. THE DOORS ARE CURRENTLY HELD SHUT WITH CARGO STRAPS AS I HAVE NOT BEEN ABLE TO GET THE DOORS TO LATCH. ON BOTH OCCASIONS THE CAR WAS IN PARK. AT THIS TIME I AM UNABLE TO USE THE REAR PASSENGER COMPARTMENT. *TR

10/22/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/18/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR HANDLE SEPARATED FROM THE VEHICLE AND THE CONTACT WAS UNABLE TO CLOSE THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

10/20/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 10/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9BM******
Summary

DRIVING AT ABOUT 20 MPH IN A PARKING LOT ALL OF A SUDDEN THE LEFT REAR DOOR OPENED AND COULD NOT BE SHUT AGAIN DUE TO A MALFUNCTIONING OF THE LOCKING SYSTEM. ( DOOR LATCH). *TR

10/20/2014
Components: STRUCTURE
Incident Date: 10/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJXBM******
Summary

THE REAR LEFT PASSENGER DOOR WON'T LATCH. DOOR FLIES OPEN. *TR

10/18/2014
Components: STRUCTURE
Incident Date: 10/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7BM******
Summary

REAR PASSENGER DOOR LATCH WILL NOT HOLD DOOR SHUT. THE DOOR FAILED TO LATCH WHEN A PASSENGER USED THE DOOR FOR NORMAL ENTRY AND TRIED TO CLOSE IT. NO INITIATING EVENT OR DAMAGE PRECEDED THIS FAILURE. *TR

10/17/2014
Components: STRUCTURE
Incident Date: 10/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ3BM******
Summary

THE REAR PASSENGER-SIDE DOOR WILL NOT LATCH. FORTUNATELY, I NOTICED IT BEFORE I PULLED AWAY. *TR

10/17/2014
Components: STRUCTURE
Incident Date: 10/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6BM******
Summary

I WAS DRIVING MY 2011 FORD FIESTA GOING ABOUT 45 MILES AN HOUR AND THE RIGHT REAR DOOR SWUNG OPEN WHEN I HIT A CURVE IN THE ROAD. I PULLED OVER TO SEE WHAT HAPPENED AND REALIZED THAT THE DOOR WOULD NOT CLOSE (LATCH). MY SON WAS WITH ME IN THE FRONT SEAT AND HE HAD TO SIT IN THE BACK AND HOLD THE DOOR UNTIL WE COULD DRIVE HOME ABOUT 2 MILES AWAY. THANK GOD THIS DID NOT HAPPEN WITH MY YOUNG DAUGHTER IN THE BACK SEAT GOING DOWN THE FREEWAY. I TOOK THE CAR TO THE DEALER THE NEXT DAY AND LUCKILY I HAD BOUGHT THE EXTENDED WARRANTY ON THE CAR. HOW IS THIS NOT A RECALL ISSUE? LOOKS LIKE THIS IS HAPPENING AROUND THE COUNTRY WITH THIS CAR. THIS IS A MAJOR SAFETY ISSUE. *TR

10/14/2014
Components: STRUCTURE
Incident Date: 04/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ1BM******
Summary

THIS VEHICLE - DRIVER REAR DOOR ASSEMBLY WAS REPLACE DUE TO MALFUNCTION DOOR OPEN AND WILL NOT SHUT ON APRIL 3, 2014 I BOUGHT THIS CAR ON MAY 15, 2014 LAST WEEK ON OCTOBER 10TH MY 16YRS OLD DAUGHTER WAS DRIVING THE CAR AND ENTERING TO THE SCHOOL PARKING LOT THE DOOR OPEN WITHOUT ANY REASON - CONTACTED FORD AND AFTER FIGHTING AS VEHICLE EVEN THOUGH IS ONLY 34000 MILES IS NOT LONGER UNDER WARRANTY THEY WILL BE FIXING MY CONCERN IS THIS IS THE 2ND TIME SAME PROBLEM IS HAPPENING TO THIS VEHICLE AND COULD HAD END UP ON A FATALITY . IS FORD INSPECTING THE REPLACEMENT PARTS OR JUST MENDING THE ISSUE , PER ONLINE LOOKUP HAS BEING AT LEAST 76 COMPLAINS AND THERE HAS NOT BEING A RECALL YET . *TR

10/13/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 10/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ7BM******
Summary

LATCH ON BACK DOOR OF DRIVER'S SIDE UNLOCKED WHILE VEHICLE WAS IN MOTION. STOPPED VEHICLE AND DOOR WOULD NOT STAY CLOSED. TIED BROKEN DOOR ACROSS TO DOOR AT BACK OF PASSENGER'S SIDE. STARTED VEHICLE. LATCH ON BACK DOOR OF PASSENGER'S SIDE UNLOCKED WHILE IN MOTION. SECOND DOOR WOULD NOT STAY CLOSED. BROUGHT CAR TO FORD DEALERSHIP. DEALER REPORTED THAT DOOR PARTS WERE "DEFECTIVE" AND WOULD NOT BE COVERED UNDER WARRANTY. HAD TO PURCHASE NEW DOOR LATCHES AND GET THEM INSTALLED FOR $1,000. MAJOR SAFETY ISSUE. I WAS LUCKY I HAD NO PASSENGERS!!!!! DOORS UNLATCHED WHILE IN MOTION! *TR

10/11/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 09/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ2BM******
Summary

DOOR LOCK ASSEMBLY SAFETY ISSUE, DOOR LATCH FAILS AND DOOR STAYS OPEN: I WENT TO CLOSE RIGHT REAR DOOR OF FIESTA. NO PROBLEM WARNING UNTIL THAT MOMENT. IT WOULD NOT STAY SHUT. DOOR LOCK ASSEMBLY WENT BAD. TOOK TO VISALIA FORD IN VISALIA, CA, APPOINTMENT THAT AFTERNOON. SERVICE WRITERS SAID THAT WAS THE 4-5TH FIESTA/ FOCUS WITH THIS PROBLEM LATELY AND THAT THEY WERE WAITING 2-3 WEEKS ON BACK ORDER FOR THE SAME PARTS FOR THE PREVIOUSLY KNOWN VEHICLES.THIS SMALL TOWN DEALER WAS WAITING 2-3 WEEKS ON BACK ORDER TO FIX THIS IN 4-5 OTHER FIESTA/FOCUS. I HAD TO ORDER AND PAY FOR PARTS SO THEY WOULD BE ORDERED. UPON MY GOING HOME, AFTER CINCHING UP THE DOOR AGAIN, I CALLED THE NUMBER FOR FORD WEST REPRESENTATIVE. I HAD "DIRECT #" ([XXX]) FROM PREVIOUS INCIDENT NOT RELATED TO THIS DOOR. THE PHONE WAS ANSWERED BY A DIFFERENT PERSON, WHO SAID SHE WAS IN THAT POSITION NOW AND THAT I WAS IN ERROR CALLING HER INSTEAD OF FORD CUSTOMER SERVICE. HER INFO: "[XXX] (866) 631-3788 [XXX]. I THEN TRIED TO EXPLAIN THE SITUATION ABOUT THE 4-5 FIESTA/FOCUS WAITING AT THIS SMALL DEALERSHIP AND THIS COULD NOT BE HAPPENING JUST IN VISALIA, CA. I ASKED ABOUT SAFETY RECALLS BY FORD; SHE BLEW ME OFF SAYING I WAS WRONG. I TOLD HER TO CALL VISALIA FORD I GAVE HER THEIR #. HER CONCESSION WAS THAT SHE WOULD TRY TO EXPEDITE THE PARTS TO VISALIA FORD, AND CALL ME A WEEK LATER, ON THE NEXT TUESDAY (9/30/14), TO CHECK ON PROGRESS. SHE NEVER CALLED AGAIN. I RECEIVED CALL THAT PARTS WERE IN ON 9/26/14, HAD THE REPAIR DONE ON 9/29/14, WHICH WAS THE NEXT DAY SERVICE DEPARTMENT WAS OPEN. THE CONCERN I HAVE ON THIS PROBLEM IS THAT SOME CHILD OR OTHER BACK SEAT RIDER WHO IS NOT BELTED IN IS GOING TO HAVE THE DOOR OPEN AND FALL OUT, I WOULD GUESS THIS WILL HAPPEN TO ANY OF THE DOORS. IF I WAS DRIVING AND A DOOR SUDDENLY OPENED FOR NO REASON DUE TO THE LATCH FAILURE, I MAY FREAK OR SWERVE OR WORSE. THANX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/10/2014
Components: STRUCTURE
Incident Date: 07/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ2BM******
Summary

THE PASSENGER SIDE BACK DOOR LATCH FAILED. A LOCAL CAR REPAIR SHOP INSTALLED A RATCHET BELT IN THE BACKSEAT TO KEEP THE DOOR SHUT AND ADVISED ME TO GO TO A FORD DEALERSHIP. THE DEALERSHIP SENT ME ON MY WAY SAYING THAT THE PART WAS "ON BACK ORDER" AND I'D HAVE TO WAIT A MONTH, WITHOUT ANY HELP. I CONTACTED FORD CUSTOMER SERVICE WHO TOLD ME THAT I'D HAVE TO PAY $400 FOR THE REPAIR OR DEAL WITH IT. FOR A CAR RIGHT OUT OF WARRANTY BY MONTHS AND NOT MANY MILES, THIS IS UNACCEPTABLE FOR A SAFETY ISSUE. *TR

10/08/2014
Components: POWER TRAIN
Incident Date: 05/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4BM******
Summary

THE TRANSMISSION ON THIS CAR OFTEN SHUTTERED BUT ON THIS PARTICULAR OCCASION, WOULD NOT ENGAGE FORWARD OR REVERSE. A NEW TRANSMISSION MODULE WAS INSTALLED IN THE CAR AND IT IS ACCEPTABLE, CURRENTLY. UNFORTUNATELY, CUSTOMER SATISFACTION FORM 14M01 DOES NOT INCLUDE REPLACEMENT OF TRANSMISSION MODULE (PART AE8Z7Z369D). 1300 DOLLARS PLUS TO FIX A PROBLEM THAT FORD HAS KNOWN ABOUT SINCE I BOUGHT THE VEHICLE. I AM TRYING TO JOIN A CLASS ACTION SUIT AGAINST FORD. IT IS IN THE INVESTIGATION PHASE AND MAY BE BROUGHT ON BY WWW.CHIMICLES.COM. PLEASE JOIN US. IT IS OBVIOUS THAT THE ONLY WAY ANYTHING TRULY GOOD WILL COME OUT OF OUR HARDSHIPS IS IF WE HIT FORD IN THE WALLET. *TR

10/07/2014
Components: STEERING
Incident Date: 03/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE HAS BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

10/06/2014
Components: STRUCTURE
Incident Date: 10/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ8BM******
Summary

WE HAVE RECENTLY ENCOUNTERED DRIVER-SIDE OPEN DOOR ALARM THAT DOESN'T GO AWAY. THE DOOR DOESN'T LATCH ALL THE TIME EITHER. *TR

10/06/2014
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ7BM******
Summary

MY FORD FIESTAS TRANSMISSION IS OFFICIALLY BROKE. THE CAR'S TRANNIE WAS OFFICIALLY LOOKED AT BY THREE TRANSMISSION SPECIALISTS, ALL BAFFLED TO WHY THIS CAR IS DEALING WITH THIS WITH SUCH FEW MILES. I'VE TALKED WITH NUMEROUS REPRESENTATIVES OF FORD, WHO'VE ASSURED ME THAT BAD THINGS JUST HAPPEN AND THERE'S NOTHING THEY WILL DO. THIS IS A TERRIBLE PROBLEM THAT NEEDS TO BE ADDRESSED. *TR

10/05/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 10/05/2014
Crash: No
Fire: No
Summary

ISSUES WITH THE TRANSMISSION SINCE I BOUGHT THE CAR SPUTTERS DIES WONT START SHIFTS INTO NEUTRAL ON ITS OWN DANGEROUS CAR ITS NOT SAFE FORD KNOWS AND WONT FIX IT. I HAVE HAD THE BATTERY CHANGED TO FIX THE ISSUE TO NO AVAIL AND THE SHIFT SOLENOID TO NO AVAIL DEALER CANT FIX IT WHAT CAN BE DONE TO MAKE THE CAR SAFE. *TR

10/02/2014
Components: STRUCTURE
Incident Date: 09/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2BM******
Summary

OPENED BACK PASSENGER DOOR TO PLACE GROCERIES AND DOOR LATCH WILL NOT STAY CLOSED. HAD TO DRIVE HOME WITH PASSENGER HOLDING DOOR CLOSED. TOOK THE CAR TO FORD DEALERSHIP AND THEY SAID THEY ARE UNABLE TO FIX IT. *TR

10/01/2014
Components: STRUCTURE
Incident Date: 08/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXBM******
Summary

SUMMARY: REAR PASSENGER DOOR LATCH MALFUNCTIONED AND NO LONGER LOCKS, LEAVING THE DOOR AJAR. DETAILS: UPON CLOSING THE REAR PASSENGER DOOR, THE DOOR BOUNCED BACK OPEN AND FAILED TO LATCH. AFTER CLOSER INSPECTION, VARIOUS ATTEMPTED REMEDIES, AND FURTHER RESEARCH, IT WAS DETERMINED THAT THE DOOR LATCH HAD FAILED. THE DOOR HAS TEMPORARILY BEEN HELD SHUT FROM INSIDE THE VEHICLE BY USING A RATCHETING STRAP. THE DOOR AJAR LIGHT IS ON, WHICH ALSO KEEPS THE INTERIOR LIGHTS ON AT ALL TIMES DURING DRIVING. I HAVE ORDERED A NEW DOOR LATCH AND WILL BE REPLACING IT AT SIGNIFICANT COST TO ME. *TR

09/30/2014
Components: POWER TRAIN
Incident Date: 09/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0BM******
Summary

THIS CAR HAS HAD NUMEROUS VISITS TO THE DEALER FOR TRANSMISSION ISSUES INCLUDING THE MOST RECENT APROX. TWO MONTHS AGO. THE CAR WILL SHUDDER AND BUCK WHILE SHIFTING AND MAKES A HORRENDOUS NOISE WHILE DRIVING. IN THIS PARTICULAR INCIDENT THE CAR CAME TO A BUSY STOP SIGN WHERE 2 HIGHWAYS CROSS AND THEN WHEN THE ACCELERATOR WAS DEPRESSED THE CAR MOVED A FEW FEET TO THE CENTER OF THE INTERSECTION AND THEN WOULDN'T MOVE ANYMORE. IT JUST REVVED THE ENGINE LIKE IT WAS IN NEUTRAL. AFTER APROX. 20-30 SECONDS IT FINALLY ENGAGED THE TRANSMISSION AND THEN CONTINUED TO DRIVE. TOOK TO THE DEALER AND THEY SAID THEY FIXED IT (AGAIN, 3RD TIME NOW). THESE CARS ARE A LIABILITY AND A ACCIDENT WAITING TO HAPPEN WHEN THEY CANNOT ACCELERATE WITHOUT THE TRANSMISSION SLIPPING AND SPUTTERING. *TR

09/30/2014
Components: STRUCTURE
Incident Date: 09/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ7BM******
Summary

WHILE DRIVING ON THE FREEWAY AT ABOUT 55 TO 60 MPH THE BACK PASSENGER DOOR ON THE DRIVERS SIDE OPENED FOR NO REASON. IT WOULD NOT SHUT AND HAD TO PULL TO THE SIDE OF THE ROAD IN HEAVY TRAFFIC BECAUSE THE DOOR WOULD NOT LATCH. UPON INSPECTION IT APPEARS THE DOOR LATCH BROKE WHILE THE DOOR WAS SHUT AND THE CAR WAS IN MOTION. THIS CREATED A VERY DANGEROUS SITUATION WITH A CAR DOOR OPENING ON ITS OWN, ESPECIALLY IN THAT KIND OF TRAFFIC. FORD DOES NOT SEEM TO CARE TOO MUCH ABOUT THIS PROBLEM AND WILL FIX THE VEHICLE FOR CHARGE. HOPEFULLY SOMETHING WILL BE DONE BEFORE THIS PROBLEM CAUSES INJURY OR DEATH. *TR

09/30/2014
Components: STRUCTURE
Incident Date: 09/30/2014
Crash: No
Fire: No
Summary

REAR PASSENGER DOOR WILL NOT LATCH. IT HAS BEEN WORKING JUST FINE FOR 2 YEARS. THEN TONIGHT LEAVING SCHOOL TO GO HOME FOR WORK IN THE MORNING. THE DOOR WAS DISCOVERED TO BE OPEN, AND APPARENTLY WILL NOT LATCH. I WILL HAVE TO WAIT TILL MORNING TIME, TIE THE DOOR SHORT WITH ROPES AND LIMP HOME WITH IT. *TR

09/29/2014
Components: ENGINE
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ6BM******
Summary

WHILE TRAVELING TO AND FROM WORK, THE VEHICLE SUDDENLY STALLS ON ME. IT STALLS EVEN IF I AM JUST WAITING ON A STOP SIGN OR LIGHT. I HAVE BEEN ON THE HWY AND IT STALLS. I AM ABLE TO TURN IT BACK ON BUT THIS IS DANGEROUS. IT MAKES NOISE LIKE THE ENGINE WANTS TO FALL OFF. MY HUSBAND ALSO HAS A FORD FIESTA AND THE SAME THING HAPPENS TO HIM. WHAT IS WRONG WITH THESE CARS? *TR

09/29/2014
Components: STRUCTURE
Incident Date: 09/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ6BM******
Summary

AS I STARTED TO DRIVE AWAY MY PASSENGER DOOR CAME OPEN ON A LEFT HAND CURVE, I IMMEDIATELY GOT OUT TO SEE WHAT THE PROBLEM ONE AS MAYBE THE SEATBELT WAS PREVENTING CLOSURE. HOWEVER, UPON OBSERVATION OF THE PASSENGER DOOR, I NOTICED THE LATCHING MECHANISM THAT IS SUPPOSED TO ATTACH THE DOOR TO THE BODY, WAS NO LONGER FUNCTIONAL, IT HAD LOST ALL TENSION AND WAS LOOSE INSIDE THE DOOR. I VERY RARELY HAVE PASSENGERS IN THIS CAR, SO FREQUENT USE COULD NOT BE AN EXCUSE FOR THIS MALFUNCTION. *TR

09/26/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ3BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE DEALER STATED THAT THE REAR PASSENGER SIDE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

09/26/2014
Components: STRUCTURE
Incident Date: 04/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9BM******
Summary

UNEXPECTEDLY REAR PASSENGER DOOR WOULDN'T LATCH OR CLOSE. LATCHING MECHANISM HAD TO BE REPLACED BY DEALERSHIP AT COST TO OWNER. *TR

09/25/2014
Components: POWER TRAIN
Incident Date: 07/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXBM******
Summary

I BOUGHT THIS CAR IN JUNE 2011. RIGHT FROM THE BEGINNING IT HAS HAD A TRANSMISSION PROBLEM. THE CAR SHUDDERS WHEN TRYING TO ACCELERATE. SOMETIMES IT'S LIGHT SHUDDERING AND SOMETIMES IT'S VERY ROUGH WHERE THE WHOLE CAR IS JERKING. THERE HAVE BEEN SEVERAL INCIDENCES WHERE I WAS TURNING LEFT AND THOUGHT I HAD PLENTY OF TIME BUT THE CAR DECIDES TO SHUDDER AND I HAVE ALMOST BEEN HIT BY ANOTHER CAR. MY HUSBAND HAD A SUPER CLOSE CALL. SAME THING TURNING LEFT AND THE CAR WAS SHUDDERING SO BAD IT JUST WOULDN'T GO AND HE WAS ALMOST HIT BY A TRUCK. WE HAVE TAKEN THE CAR IN SEVERAL TIMES TO BE FIXED AND EACH TIME IT'S FIXED FOR A SHORT AMOUNT OF TIME BUT EVENTUALLY THE SHUDDERING COMES RIGHT BACK. I'VE BEEN TOLD ALL THE FIESTAS HAVE THIS PROBLEM AND EVEN IF THEY PUT A NEW TRANSMISSION IN THIS PROBLEM WILL HAPPEN BECAUSE OF THE WAY THE TRANSMISSIONS BEEN BUILT. I FEAR IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS SEVERELY HURT OR KILLED FROM THIS PROBLEM. I FEEL LIKE FORD NEEDS TO STEP UP AND FIX THIS PROBLEM BEFORE IT'S TOO LATE. *TR

09/25/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/21/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 3FADP4CJ9BM******
Summary

I WAS DRIVING HOME FROM WORK IN THE EARLY AFTERNOON ON AUGUST 21, 2014 WHEN MY CAR SEEMED TO LOSE THROTTLE. I HAD NOTICED IT WAS SLUGGISH TO PICK UP SPEED AROUND 5 MILES BEFORE. IMMEDIATELY BEFORE THE CAR LOST THROTTLE, AS IF IT WERE IN NEUTRAL, THE CHECK ENGINE LIGHT CAME ON, AN AUDIBLE ALERT WAS MADE, AND THEN MOST OF THE SERVICE LIGHTS CAME ON. I MANAGED TO PULL THE CAR OVER IN ABOUT 30 SECONDS, AND ONCE I WAS PARKED I COULD SEE FLAMES COMING OUT OF THE LEFT SIDE OF THE HOOD. I TURNED THE CAR OFF AT THAT POINT, GOT OUT, AND CALLED 911. UNFORTUNATELY THE FRONT OF THE VEHICLE WAS COMPLETELY ENGAGED BY THE TIME THE FIRE CREW ARRIVED. THE VEHICLE WAS A TOTAL LOSS.

09/24/2014
Components: STRUCTURE
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ3BM******
Summary

DRIVERS SIDE REAR DOOR WILL NOT LATCH SHUT. KEEPS POPPING OPEN. HAVE TO KEEP BACK DOORS SHUT WITH BUNGEE CORDS JUST TO DRIVE VEHICLE. HAVE BEEN WAITING SINCE AUGUST 2ND FOR A PART THAT IS APPARENTLY BACK ORDERED. WAS TOLD BY FORD IT WOULD BE HERE SEPTEMBER 11TH, BUT STILL HAVE NOT HEARD ANYTHING YET. *TR

09/24/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXBM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE REAR PASSENGER DOOR OPENED WITHOUT WARNING. THE CONTACT MERGED THE VEHICLE TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE LATCH WOULD NOT CONNECT TO KEEP THE DOOR CLOSED. THE CONTACT TIED SOME MATERIAL AROUND THE INTERIOR LATCH TO KEEP THE DOOR CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 101,023. UPDATED 10/30/14*CN THE CONSUMER STATED 3 OUT OF 4 OF THE DOOR HANDLES BROKE. UPDATED 4/27/2015 *JS

09/23/2014
Components: POWER TRAIN,ENGINE
Incident Date: 07/14/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4CJ8BM******
Summary

MY CAR WAS SITTING IN A PARKED POSITION ON A HILL SIDE AND DRIFTED BACKWARD OVER THE HILL, HIT A GUIDELINE AND ROLLED OVER TWO TIMES. THE CAR HAD BEEN IN THE DEALERSHIP OVER 20 TIMES. FORD AND ERIE INS. MET IN MAY OF 2014 AND BOTH DECIDED THE PROBLEMS WERE RELATED TO MANUFACTURING ISSUES. THE FORD DEALERSHIP REPLACED MY 2011 FORD FIESTA'S COMPUTER, WATER PUMP,REPROGRAMMED THE TRANSMISSION REPLACED THE FLYWHEEL BETWEEN THE MOTOR AND THE TRANSMISSION,ENTIRE ENGINE (SHORT BLOCK AND HEADS WERE REPLACED, COILS, AND MANY OTHER ITEMS WERE REPLACED TRYING TO CORRECT THE PROBLEM.THE TRANSMISSION ALLOWED THE CAR TO ROLL DOWN THE HILL BACKWARDS INSTEAD OF HOLDING THE CAR IN A STOPPED POSITION. I ASKED MY CAR INSURANCE COMPANY AND FORD MOTOR TO MEET AND HAVE THE CAR ASSESSED FOR MECHANIC FAILURES AFTER THE CRASH SEVERAL TIMES. I WAS TOLD BY THE REPRESENTATIVE AT MY LOCAL FORD DEALERSHIP THAT FORD DID NOT WANT TO LOOK INTO THE PROBLEM BECAUSE THEY DID NOT WANT TO OPEN THEMSELVES UP TO LIABILITY.. ERIE INSURANCE DID NOT WANT TO SPEND THE MONEY INVESTIGATING THE CRASH, IT SHOULD BE FORD MOTOR COMPANY'S RESPONSIBILITY TO LOOK INTO THE CRASH. I ASK ERIE INSURANCE TO HOLD THE CAR AT THE SAVAGE YARD UNTIL EITHER PARTY COULD INVESTIGATE THE PROBLEMS THE CAR HAD OVER THE PAST YEAR AND SUBSEQUENT FAILURE RESULTING IN THE TOTAL LOSS OF MY VEHICLE. FORD MOTOR AND C HARPER FORD BOTH KNEW MY 2011 FORD FIESTA HAD ISSUES OVER THE PAST YEAR WHILE MY CAR WAS ATTEMPTING TO GET FIX(IT WAS AT THE DEALERSHIP APPROXIMATELY 26 TIMES) AND CONTINUED TO FAIL. THE FORD SERVICE CONSULTANT TOM/ MECHANIC AT THE DEALERSHIP INFORMED ME THE FORD FIESTA MODELS WE HAVING MULTIPLE MECHANICAL ISSUE AND THE CAR WAS JUNK. HOWEVER, UPON THE 26 TIMES THEY ATTEMPTED TO FIX THE CAR THEY ALLOWED ME TO DRIVE IT WITH BOTH MYSELF AND MY FAMILY IN THE CAR. THUS KNOWING THEY WERE PUTTING US A RISK. *TR

09/22/2014
Components: STRUCTURE
Incident Date: 08/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ5BM******
Summary

WHILE DRIVING, DRIVER SIDE REAR DOOR CAME OPEN WHILE MAKING A RIGHT TURN, DOOR HAD CHILD SAFETY LOCK ENGAGED. MY DAUGHTER (5 YEAR OLD) WAS IN HER CAR SEAT ON THE REAR LEFT BEHIND DRIVER. I PULLED OVER AND DOOR WILL NO STAY LACHED (CLOSED) I HAD TO USE A STRAP FROM DOOR HANDLE TO DOOR HANDLE TO KEEP CLOSED. MY 5 YEAR OLD HAD HER SEAT BELT ON. THANK GOD I DON'T HAVE AN ISSUE WITH HER AND HER SEAT BELT. BUT I KNOW SOME KIDS TEND TO REMOVE THE SEAT BELT. *TR

09/21/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXBM******
Summary

TRANSMISSION REPAIRED UNDER RECALL. NOW CAR WILL NOT START, NO LIGHTS,RADIO. BATTERY CHECKED AND CHARGED-NOT ISSUE. *TR

09/19/2014
Components: STRUCTURE
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJXBM******
Summary

I PURCHASED A 2011 FORD FIESTA ABOUT 2 YEARS AGO. IT HAD 11,000 MILES ON IT AT THAT TIME. IN THE PAST YEAR THE DRIVERS DOOR CATCH AND THE DRIVERS SIDE REAR DOOR CATCH HAVE FAILED. MY LOCAL FORD DEALER REPLACED THE DRIVERS DOOR CATCH AND WE ARE NOW WAITING FOR PARTS FOR THE REAR DOOR CATCH. I AM CONCERNED ABOUT THIS BECAUSE I WAS LUCKY ENOUGH THAT BOTH TIMES THE FAILURE OCCURRED THE VEHICLE WAS NOT MOVING. HOWEVER IF THE VEHICLE HAD BEEN MOVING ( I COMMUTE 40 MILES PER DAY) OR I HAD BEEN INVOLVED IN A COLLISION AND THE DOOR LATCH FAILED IT COULD BE A VERY DIFFERENT STORY. MY GRAND KIDS RIDE IN THIS CAR AND NOW I AM AFRAID TO TAKE THEM IN IT FOR FEAR ANOTHER LATCH MAY FAIL WITH THEM IN THE CAR. THESE LATCHES ARE MADE OF SOME KIND OF PLASTIC, HOW CAN THIS BE SAFE? I LIVE IN THE PHOENIX AREA AND THE VERY HOT SUMMERS HERE DESTROY PLASTIC. THESE PLASTIC DOOR CATCHES ARE UNSAFE. THE DOOR CATCH IS CURRENTLY ON BACKORDER, SO I CAN'T DRIVE THE CAR. I WONDER HOW MANY OTHER PEOPLE HAVE HAD THIS PROBLEM? *TR

09/17/2014
Components: POWER TRAIN
Incident Date: 12/18/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4FJ5BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE BEGAN TO JERK FORWARD CAUSING THE VEHICLE TO CRASH INTO A DITCH. THE CONTACT SUSTAINED A MINOR INJURY AND NO POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

09/16/2014
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 06/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ3BM******
Summary

2011 FORD FIESTA SES, MANUAL TRANSMISSION: CAR STARTED STALLING ABOUT 3 OR 4 MOS AGO WHEN I WOULD COME TO A STOP. YESTERDAY, IT STALLED AS I WAS DRIVING!!! NOW I DON'T DARE GET BEHIND THE WHEEL! I BOUGHT THIS CAR IN '11 BRAND NEW AND HAVE HAD NO PROBLEMS WITH IT UNTIL NOW. AND NOW ALL I WANT TO DO IS DUMP IT! *TR

09/16/2014
Components: STRUCTURE
Incident Date: 09/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6BM******
Summary

I GOT INTO MY CAR THIS MORNING, AND MY DASH ILLUMINATED THAT A DOOR WAS OPEN. THE LED DISPLAY STATED THAT MY REAR PASSENGER DOOR WAS AJAR. I GOT OUT OF THE CAR AND SURE ENOUGH, MY BACK PASSENGER DOOR WAS OPENED. I TRIED TO CLOSE IT, BUT THE DOOR WOULD SIMPLY BOUNCE OFF THE METAL FRAME, NEVER CLOSING. I SEAT BELTED THE DOOR CLOSED AND CAREFULLY, AND SLOWLY DROVE TO THE DEALERSHIP. I HAD NOT OPENED THE BACK PASSENGER DOOR THE PREVIOUS DAY. THE DOOR WOULD DRIFT OPEN WHILE DRIVING, SO I HAD TO KEEP A FIRM HOLD ON THE SEATBELT TO KEEP IT FROM FLYING OPEN. IT WAS A TERRIFYING EXPERIENCE. I WAS TOLD BY THE DEALER THAT THE PART WOULD NOT BE AVAILABLE FOR SEVERAL DAYS. I HAD TO MISS WORK TODAY AS MY CAR HAS BEEN IN THE DEALERSHIP ALL DAY. I WORK AN HOUR AWAY AND HAVE TO TRAVEL VIA HIGHWAY. I AM WORRIED ABOUT MY SAFETY AS WELL AS THE SAFETY OF DRIVERS AROUND ME. *TR

09/15/2014
Components: POWER TRAIN
Incident Date: 11/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ8BM******
Summary

WHEN I BOUGHT MY CAR A COUPLE OF MONTHS LATER I STARTED HAVING SHATTERING WHEN I WOULD START FROM A STOP. I TOOK IT BACK TO THE DEALER FOR THEM TO TELL ME IT WAS THE NORMAL. THIS PROBLEM CONTINUED FOR A COUPLE MORE MONTHS AND GOT WORSE. AS THE PROBLEM GOT WORSE IT BECAME MORE THAN SHATTERING IT SEEMED LIKE THE CAR WAS SLIPPING AND JUMPING. I THEN TOOK IT BACK AND THEY TOLD ME MY COMPUTER NEEDED UPDATED. THEY UPDATED MY COMPUTER AND A WEEK LATER MY CAR STARTED AGAIN AND IT WAS WORSE. THEY REPLACED MY CLUTCH. I HAD THAT FIXED A ABOUT 10,000 TO 15,000 MILES AGO. NOW MY CAR IS HAVING THE SAME PROBLEM. THIS WILL BE MY SECOND TIME HAVING THE CLUTCH REPLACED. THIS SEEMS UNFAIR TO THE BUYER, BECAUSE AT THE RATE IT IS GOING I WILL HAVE TO HAVE MY CLUTCH REPLACED EVERY 25,000 MILES. AS A CONSUMER FORD NEEDS TO REPLACE THE TRANSMISSIONS OR RECALL ALL OF THE DEFECTIVE ONES. HOW CAN FORD GET AWAY WITH IT AND CHEVY HAVING TO PAY FOR ALL OF THERE MISTAKES. *TR

09/15/2014
Components: POWER TRAIN,SEATS
Incident Date: 09/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4BM******
Summary

DRIVER SIDE REAR PASSENGER DOOR OPENED WHILE DRIVING TODAY. IT CAN'T CLOSE SHUT AND CAN'T LOCK. HAD TO SECURE MOVING STRAPS TO BOTH REAR SEAT ARMRESTS TO KEEP DOOR FROM OPENING. AFTER THE SEAT BELT RECALL, TRANSMISSION SEAL RECALL AND THIS, WHAT NEXT? I COMMUTE OVER 100 MILES DAILY I DON'T FEEL SAFE. *TR

09/15/2014
Components: STRUCTURE
Incident Date: 09/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7BM******
Summary

WHEN LEAVING WORK, I WENT TO PLACE SOMETHING IN THE BACK SEAT OF MY VEHICLE (DRIVER'S SIDE) AND THEN PROCEEDED TO CLOSE THE DOOR. THE DOOR BOUNCED BACK AND WOULD NOT LATCH TO THE CAR. AFTER TESTING LOCKS AND TRYING TO FIGURE OUT THE PROBLEM, IT APPEARED THE LATCH ON THE DOOR WAS NOT WORKING PROPERLY. A ROPE WAS TIED FROM THE INSIDE HANDLE TO A SEAT IN MY CAR TO PREVENT IT FROM OPENING WHEN I DRIVE. *TR

09/14/2014
Components: STRUCTURE
Incident Date: 09/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5BM******
Summary

PASSENGER REAR DOOR WILL NOT LATCH. DOOR JUST BOUNCES BACK WHEN SLAMMED SHUT. THE LATCH MECHANISM HAS FAILED IN THE OPEN POSITION. THE DOOR WILL NOT SHUT AND IS CURRENTLY TIED BACK FROM THE INSIDE. PLEASE GO TO THIS WEBSITE FOR AN EXCELLENT, HIGH LEVEL FAILURE ANALYSIS BY A LAYMAN: HTTP://WWW.FIESTAFACTION.COM/FORUMS/THREADS/44382-REAR-DOOR-LATCH-FAILURE?P=213044#POST213044. *TR

09/11/2014
Components: STRUCTURE
Incident Date: 09/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXBM******
Summary

REAR DOOR WILL NOT STAY CLOSED.... DON'T KNOW HOW THE NHTSI CAN LET THIS HAPPEN. WHEN I WAS AT THE DEALER ONE OF THE EMPLOYEES MENTIONED THAT THEY GET THIS COMPLAINT AT LEAST THREE OR FOUR TIMES A DAY. LOOKING THROUGH THE COMPLAINT BOARD I SEE IT COMES UP FREQUENTLY!! PARTS ARE ON BACK ORDER AND WE HAVE TO PAY FOR THE REPAIR. *TR

09/07/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ3BM******
Summary

PASSENGER SIDE FRONT DOOR LATCH SUDDENLY STOPPED WORKING. DROVE CAR IN THE MORNING AND HAD NO ISSUES WITH THAT, OR ANY OTHER, DOOR. AFTER RETURNING HOME FOR A COUPLE OF HOURS, HAD TO MAKE ANOTHER TRIP WITH A PASSENGER. AS WE WERE PULLING OUT FROM MY DRIVEWAY, I NOTICED A WARNING IN THE MESSAGE CONSOLE SAYING THE PASSENGER DOOR WAS AJAR. SURE ENOUGH, A SIMPLE PUSH OF THE DOOR OPENED IT WIDE. AFTER SOME TINKERING, WE NOTICED THE DOOR LATCH WAS NOT ACTUALLY LOCKING INTO PLACE. THE MECHANISM MOVED AS IT SHOULD, BUT WOULDN'T LOCK AND STAY IN PLACE UNTIL HANDLE WAS PULLED. THIS SEEMS TO BE A VERY COMMON ISSUE, AS A FIVE MINUTE GOOGLE SEARCH REVEALED NUMEROUS COMPLAINTS WITHIN THE LAST FEW WEEKS WITH PEOPLE EXPERIENCING THIS SAME PROBLEM. THIS IS COMPLETELY UNACCEPTABLE AND UNSAFE. FORD NEEDS TO FIX THIS DEFECT AS SOON AS POSSIBLE! UPDATED 12/11/14 *BF

08/29/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 07/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4BM******
Summary

MY CAR HAS MALFUNCTIONED AND BEEN "REPAIRED" THREE TIMES. EACH TIME THE CAR MALFUNCTIONED, THE GAS PEDAL STOPPED WORKING AND THE CAR BEGAN TO SLOW. THE GEAR INDICATOR LIGHT SWITCHED FROM D TO P AND BACK AGAIN, OVER AND OVER. THE CHECK ENGINE LIGHT STARTED BLINKING AND LATER TURNED SOLIDLY ON. SINCE IT WAS JUST COASTING, I HAD TO PULL OVER THE CAR AND IN EACH CASE I WAS LUCKY ENOUGH TO BE IN AN AREA WITH A DECENT BREAKDOWN LANE. AT ONE POINT WHEN THE MECHANICS WERE PULLING THE VEHICLE INTO A BAY, IT STARTED DOING THIS AND THE REVERSE LIGHTS ALSO STARTED BLINKING. IN ADDITION, IT JERKED BACK INTO DRIVE, JUMPING FORWARD. THANKFULLY NO ONE WAS CLOSE TO IT. SO FAR THE REPAIRS HAVE INCLUDED AN IGNITION COIL PACK, SPARK PLUGS AND WIRES, REPLACING TWO BOLTS AND REPROGRAMMING, AND REPLACING THE TRANSMISSION CONTROL MODULE FOR A GRAND TOTAL OF OVER $2,000. *TR

08/27/2014
Components: POWER TRAIN
Incident Date: 08/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ1BM******
Summary

THIS CAR HAS BEEN NOTHING BUT TROUBLE SINCE I BOUGHT IT. IT HAS BEEN IN THE SHOP FOR TRANSMISSION ISSUES FOR THE LAST TWO WEEKS. NOT TO MENTION IT WAS IN THE SHOP FOR TWO MONTHS AFTER ONLY HAVING IT FOR TEN DAYS. FORD HAD THE CLUTCH ON BACK ORDER AND IT TOOK ABOUT TWO MONTHS FOR THE PART TO COME IN. IT JERKS VICIOUSLY AND I HAVE TO FLOOR THE GAS TO GET UP A HILL. THERE ARE TIMES WHEN THE CAR STICKS IN GEAR AND WON'T SHIFT AND WHEN IT FINALLY DOES IT JERKS FORWARD AND I'M AFRAID I'M GOING TO REAR END SOMEONE. THE FORD TECHNICIAN IS TELLING ME HE CAN'T EXACTLY POINT OUT WHAT THE ISSUE IS AND IS HAVING TO GET ASSISTANCE FROM OUTSIDE FIRST TECHS AND CORPORATE. IT'S A SAFETY ISSUE AND FORD NEEDS TO RECALL THIS CAR INSTEAD OF JUST EXTENDING THE WARRANTY ON THE DEFECTIVE TRANSMISSION. *TR

08/26/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ3BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE STALLED MULTIPLE TIMES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

08/24/2014
Components: STRUCTURE
Incident Date: 08/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6BM******
Summary

AFTER LEAVING THE GROCERY STORE WITH MY 5-YEAR OLD DAUGHTER, I SECURED MY CHILD IN HER SEAT AND BUCKLED HER THEN CLOSED THE DOOR. AS WE WERE DRIVING THROUGH THE PARKING LOT I MADE A TURN AND HER DOOR FLEW OPEN AND HER TOY AND DRINK FELL OUT OF THE CAR. I STOPPED THE CAR TO INVESTIGATE AND THE DOOR WOULD NO LONGER LATCH AND COULD NOT BE SECURED CLOSED. THANK GOODNESS FOR SEAT-BELTS AND THAT NO PEDESTRIANS WERE NEARBY TO BE HIT BY THE FLYING DOOR OR WHO KNOWS WHAT COULD BE DONE. I HAVE READ SEVERAL COMPLAINTS FROM OTHER FORD DRIVERS HAVING THE SAME ISSUE AND AM STUNNED THAT THERE IS NOT A RECALL. THE CAR IS ABSOLUTELY UN-DRIVABLE AND UNSAFE DUE TO A FAULTY PART. *TR

08/21/2014
Components: STRUCTURE
Incident Date: 07/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5BM******
Summary

PASSENGER SIDE REAR DOOR LATCH AND LOCK ASSY FAILS TO KEEP DOOR CLOSED. ONE MORNING I WAS LOADING THE CAR AND PUTTING STUFF IN THE BACK SEAT. WHEN I CLOSED THE DOOR IT FAILED TO STAY SHUT AND SECURE AND THE DOOR LOCK WOULD NOT WORK. I USE BUNGEE CORDS TO KEEP THE DOOR CLOSED. I TALKED TO MY LOCAL FORD DEALER ABOUT ANY. RECALLS OR SERVICE BULLETINS RELATING TO THE DOOR CATCH/ LOCK FAILURE. THEY SAID NOTHING EXIST YET ON MY CAR. *TR

08/20/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 08/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6BM******
Summary

MY DAUGHTER WAS DRIVING DOWN A MAJOR INTERSTATE AT 70 MPH AND WHEN SHE SLOWED DOWN FOR SLOWER TRAFFIC AND THE CAR STOPPED. THE MOTOR SHUTOFF AND COASTED TO A STOP (SHE SAID IT JOLTED TO A STOP IN ABOUT 20 FEET). THE TRAFFIC WAS VERY HEAVY SO SHE TRIED TO GET TO THE SHOULDER BUT COULDN'T MAKE IT, SHE TURNED ON HER HAZARDS AND PUT THE CAR IN NEUTRAL AND TRIED TO RESTART (DIDN'T RESTART) THEN PUT IT INTO PARK TO RESTART (DIDN'T RESTART) SO THEN TRIED TO TAKE IT OUT OF PARK TO MOVE THE CAR (PUSHING TO THE SHOULDER) BUT BECAUSE OF THE WAY THE SYSTEM IS DESIGNED THE CAR WOULDN'T COME OUT OF PARK. SHE EVEN TRIED TO RELEASE THE TRANSMISSION MANUALLY BUT BECAUSE THERE WAS NO POWER TO THE SOLENOIDS, IT WOULD NOT RELEASE AND SO LEFT THE CAR IN THE MIDDLE OF THE FREEWAY AND CALLED THE POLICE AND TOW TRUCK. I HAVE HAD THIS CAR IN MULTIPLE TIMES FOR A FLASH UPGRADE BUT STILL DOES THE STUMBLING AND HESITATION. THIS CAR HAS ALSO HAD THE WATER PUMP REPLACED AS WELL AS MINOR FIT AND FINISH *TR

08/12/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 06/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6BM******
Summary

ARRIVED HOME AFTER PICKING UP DRY CLEANING AND PLACING IT ON BACK SEAT, VIA BACK DRIVER'S SIDE DOOR. OPENED DOOR TO RETRIEVE CLOTHES, DOOR WOULD NOT LATCH SHUT. HAD TO HAVE MY SON SIT IN BACK SEAT AND HOLD DOOR, WHILE I DROVE TO DEALERSHIP, AS THE DOOR WOULD SWING OPEN WHEN I MADE A TURN. TURNS OUT, CAR WAS FOUR DAYS OUT OF WARRANTY, NECESSITATING MY PAYING THE FULL REPAIR COST. BY THE WAY, I WAS TOLD BY THE SERVICE ADVISOR THAT HIS WIFE'S FIESTA WAS IN THE SHOP FOR THE SAME PROBLEM AND SHE WAS THREE DAYS OUT OF WARRANTY. PART WAS BACKORDERED. HE TOLD ME FORD IS AWARE THAT THIS IS A PROBLEM, BUT HASN'T MADE IT A RECALL. COST ME $300+ TO FIX. FORD NEEDS TO STEP UP AND COVER/REIMBURSE OWNERS! *TR

08/04/2014
Components: STRUCTURE
Incident Date: 07/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ0BM******
Summary

THIS MORNING AT 6:00 AM AS I DROP MY SON OFF TO THE BABYSITTERS TO GO TO WORK IN MY BEAUTIFUL GREEN SES 2011 FIESTA. I SHUT MY BACK PASSENGER DOOR AND IT DIDN'T CLOSE? LUCKILY I HAD 2 BUNGIE CORDS TO HOLD IT CLOSED AS I DROVE TO A DEALERSHIP TO GET IT FIXED.4 HOURS LATER AND A RENTAL CAR. BERGE FORD CALLS ME AND TELLS ME THE PART ISN'T IN TOWN(MESA AZ) AND ISN'T AVAILABLE ANY WHERE TILL AUGUST 25TH 2014 3.5 WEEKS AWAY AND NOW I HAVE NO CAR FOR 3.5 WEEKS. AT THE DEALERSHIP THEY STATE THAT THE REASON IT WILL TAKE SO LONG, IS BECAUSE THE PAST IS ON BACK ORDER.THEY STATE THAT THERE HAS BEEN MULTIPLE CAR'S THAT HAVE BEEN BROUGHT TO THE DEALERSHIP WITHIN THE PAST COUPLE WEEKS WITH THE SAME ISSUE. MORE THEN TWO CARS A WEEK THEY ARE SEEING,BUT NO RECALL?THERE SOUND'S LIKE THERE'S A PROBLEM?! THERE'S NO WAY TO KEEP THE DOOR SHUT AND THE VEHICLE IS UNSAFE TO DRIVE. *TR

08/04/2014
Components: POWER TRAIN,ENGINE
Incident Date: 07/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ6BM******
Summary

I OWN A 2011 FORD FIESTA. THE CAR HAS LEFT ME STRANDED ON THE SIDE OF THE ROAD 4 TIMES. 3 OUT OF THE 4 TIMES I BROKE DOWN I WAS RIGHT IN THE MIDDLE OF RUSH HOUR TRAFFIC IN NEW ORLEANS! NOT GOOD! I COULD HAVE BEEN KILLED, OR KILLED SOMEONE ELSE. TWICE I'VE HAD TO WAIT ON THE SIDE OF THE INTERSTATE FOR 2.5 HOURS WAITING FOR A TOW TRUCK WHEN I WAS SUPPOSED TO PICK UP MY 11 YEAR OLD FROM CAMP. I'VE MISSED WORK, MY SON HAS BEEN STRANDED, AND I JUST DO NOT FEEL SAFE IN THIS CAR. IT'S BEEN IN THE SHOP 4 TIMES NOW AND THEY'VE WORKED ON IT 3 TIMES. THE FIRST TIME IT BROKE DOWN I BROUGHT IT TO FORD AND THEY KEPT IT FOR ONE DAY BUT THEY DIDN'T GET TO WORK ON IT BECAUSE I WAS HAVING PROBLEMS WITH MY EXTENDED WARRANTED, WHICH IS THROUGH NISSAN. THE 2ND TIME I WAS TOLD THE CLUTCH WENT OUT IN THE DUAL TRANSMISSION DUE TO TRANSMISSION FLUID LEAKING ON A COMPONENT IN THE CAR. THEY TOOK MY TRANSMISSION OUT, REPLACED THE CLUTCH, ACCIDENTALLY BUSTED OUT MY WINDSHIELD IN THE PROCESS, THEN GAVE THE CAR BACK. NOT TOO LONG AFTER I GOT IT BACK, IT BROKE DOWN AGAIN. THEY SAID IT WAS THE COMPUTER THAT OPERATES THE TRANSMISSION. THEY DID UPDATES ON THE COMPUTER AND GAVE IT BACK TO ME. THE VERY NEXT DAY IT BROKE DOWN AGAIN AND IS NOW SITTING BACK AT FORD IN SLIDELL. AT THIS POINT I DON'T EVEN THINK THEY KNOW WHAT TO DO WITH IT. I THEN FILE A COMPLAINT WITH FORD AND THEY SAY THERE'S NOTHING THEY CAN DO? SO I'M JUST STUCK WITH THIS BROKEN CAR FROM FORD THAT IS ONLY A FEW YEARS OLD? MY SON WAS WITH ME ONE OF THE TIMES THAT I BROKE DOWN - THE POOR THING WAS SCARED HALF TO DEATH! I CAN'T KEEP MISSING WORK - WHAT AM I SUPPOSED TO DO? ALL I SEE ONLINE IS PEOPLE WITH LAWSUITS AGAINST FORD BECAUSE OF THE TRANSMISSION IN THESE THINGS... WHY ISN'T THIS A RECALL YET? IT IS DEFINITELY DANGEROUS! *TR

08/02/2014
Components: POWER TRAIN
Incident Date: 08/01/2014
Crash: No
Fire: No
Summary

DRIVING ON THE INTERSTATE AND MY CAR WOULD NOT ACCELERATE .THE CLUTCH WHICH IS A AUTO SHIFT CLUTCH WOULD NOT DISENGAGE HAD TO PULL OVER BETWEEN ON RAMP AND FLOWING TRAFFIC. RESTARTED CAR A COUPLE OF TIMES AND FINNA LOL WORKED OK. I CALLED MY DEALERSHIP SERVICE DEPT. AND THEY SAID TO TAKE IT TO NEAREST FORD SERVICE DEPT..CODES WERE SHIFT FORK POSITION CIRCUIT P2832 P2877CLUTCH B DISENGAGING SLOW AND SHIFT FORKA POSITION CIRCUIT RANGE/PERFORMANCE PERMANENT.THIS COULD BE A DANGEROUS ISSUE I'M GLAD WAS DRIVING AND NOT MY DAUGHTER. *TR

08/01/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 07/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ6BM******
Summary

BACK PASSENGER DOOR LOCK SUDDENLY WOULD NOT CATCH. WARRANTY HAD EXPIRED 3 MONTHS AGO ALTHOUGH MILEAGE ONLY 28000. I TOOK IT TO 2 DEALERS. ONE TOLD ME THAT THEY HAVE SEEN AT LEAST 70 CARS WITH THIS PROBLEM AND THAT THERE HAVE BEEN SO MANY THAT THE PARTS ARE ON BACK ORDER. AT THE OTHER DEALERSHIP THE CUSTOMER SERVICE REP TOLD ME THAT HE HAD ALREADY SEEN ABOUT 5 IN THE LAST MONTH, IN FACT THERE WAS ANOTHER VEHICLE THERE THAT DAY WITH THE SAME ISSUE, ONLY IT WAS A DIFFERENT FORD MODEL. MY LATCH FAILURE WAS UNUSUAL BECAUSE IT FAILED AFTER THE WARRANTY HAD EXPIRED. MOST ARE FAILING UNDER WARRANTY. ONE DEALERSHIP QUOTED ME $600 TO FIX. THE OTHER DEALERSHIP GAVE ME A BREAK SINCE THERE WAS SUCH LOW MILEAGE AND DISCOUNTED IT TO $100. I SUSPECT THAT THIS LOCK FAILURE IS HAPPENING TO TENS OF THOUSANDS OF CARS, BUT NHTSA IS NOT HEARING ABOUT IT BECAUSE IT IS HAPPENING UNDER WARRANTY. *TR

07/30/2014
Components: STRUCTURE
Incident Date: 07/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADPCJ6BM1******
Summary

WHILE I WAS DRIVING THE BACK DRIVERS SIDE DOOR FLEW OPEN. I HAD JUST RECENTLY PUT SOME PACKAGES IN THE BACK SEAT AND SHUT THE DOOR. TO MY KNOWLEDGE THE DOOR WAS CLOSED. IT APPEARED TO BE ANYWAYS. I TOOK IT IN TO BERGE FORD DEALERSHIP TWO DAYS LATER. THEY TOLD ME I NEEDED A NEW LATCH. THEY SAID THIS HAS BEEN HAPPENING SO MUCH IN THE FORD FIESTA'S AND FORD FOCUS THAT THEY HAVE A HARD TIME GETTING THE PARTS. APPARENTLY, THERE HAVE BEEN SOME RECALLS, BUT JUST NOT ON MY YEAR OF CAR. THEY SUGGESTED I GET ASSISTANCE FROM FORD MOTOR CO. SO A CLAIM WAS FILED. AFTER CALLING FORD EVERY DAY FOR A WEEK THEY FINALLY GAVE ME ANY ANSWER ON JULY 30TH. THEY ARE GOING TO PAY FOR A NEW LATCH, BUT THERE HASN'T BEEN A RECALL AS YET. MY CONCERN, IS IF THAT A CHILD WAS IN THE BACKSEAT AN INJURY OR DEATH COULD HAVE OCCURRED BECAUSE THE DOOR DOES APPEAR TO BE CLOSED WHEN SHUTTING IT. IT IS ALSO CONCERNING THAT THIS IS AN ONGOING PROBLEM WITH THESE LATCHES ACCORDING TO NOT ONLY THE DEALER, BUT FORD MOTOR CO. CUSTOMER SERVICE MANAGER AS WELL. *TR

07/30/2014
Components: STRUCTURE
Incident Date: 07/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADPCJ6BM1******
Summary

WHILE I WAS DRIVING THE BACK DRIVERS SIDE DOOR FLEW OPEN. I HAD JUST RECENTLY PUT SOME PACKAGES IN THE BACK SEAT AND SHUT THE DOOR. TO MY KNOWLEDGE THE DOOR WAS CLOSED. IT APPEARED TO BE ANYWAYS. I TOOK IT IN TO BERGE FORD DEALERSHIP TWO DAYS LATER. THEY TOLD ME I NEEDED A NEW LATCH. THEY SAID THIS HAS BEEN HAPPENING SO MUCH IN THE FORD FIESTA'S AND FORD FOCUS THAT THEY HAVE A HARD TIME GETTING THE PARTS. APPARENTLY, THERE HAVE BEEN SOME RECALLS, BUT JUST NOT ON MY YEAR OF CAR. THEY SUGGESTED I GET ASSISTANCE FROM FORD MOTOR CO. SO A CLAIM WAS FILED. AFTER CALLING FORD EVERY DAY FOR A WEEK THEY FINALLY GAVE ME ANY ANSWER ON JULY 30TH. THEY ARE GOING TO PAY FOR A NEW LATCH, BUT THERE HASN'T BEEN A RECALL AS YET. MY CONCERN, IS IF THAT A CHILD WAS IN THE BACKSEAT AN INJURY OR DEATH COULD HAVE OCCURRED BECAUSE THE DOOR DOES APPEAR TO BE CLOSED WHEN SHUTTING IT. IT IS ALSO CONCERNING THAT THIS IS AN ONGOING PROBLEM WITH THESE LATCHES ACCORDING TO NOT ONLY THE DEALER, BUT FORD MOTOR CO. CUSTOMER SERVICE MANAGER AS WELL. *TR

07/28/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ2BM******
Summary

REAR RIGHT PASSENGER DOOR WILL NOT LATCH SHUT. HAVE READ OTHER INSTANCES OF THIS PROBLEM. DOOR HAS NOT BEEN DAMAGED AND IS NOT USED FREQUENTLY. *JS

07/28/2014
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 04/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ6BM******
Summary

THE CAR WILL STALL WHEN LEAVING FROM A STOP. IT HAS HAPPENED APPROXIMATELY 12 - 15 TIMES SINCE THE FIRST OCCURRENCE. DEALER IS UNABLE TO FIND THE PROBLEM AS NO CODES ARE THROWN. I AM FRUSTRATED AND SCARED AS I AM AFRAID IT WILL STALL IN THE MIDDLE OF AN INTERSECTION. *JS

07/28/2014
Components: POWER TRAIN
Incident Date: 06/25/2014
Crash: No
Fire: No
Summary

CAR MADE HORRIBLE GRINDING NOISE, LOST POWER AND WENT INTO NEUTRAL WHILE DRIVING DOWN HIGHWAY AT 55 MPH. LUCKILY THERE WAS A PLACE TO PULL OFF THE ROAD BEFORE I WAS CREAMED BY A SEMI TRUCK. TURNED CAR OFF AND BACK ON, CHECK ENGINE LIGHT CAME ON, CAR WOULD NOT START. LET SIT FOR 10 MINS OR SO, FINALLY GOT CAR STARTED, DROVE STRAIGHT TO DEALERSHIP. THEY SAID IT NEEDED A NEW TRANSMISSION CONTROL MODULE. BEEN WAITING FOR OVER A MONTH FOR ONE AS THERE ARE 3000+ ON BACK ORDER. THIS IS A HUGE SAFETY CONCERN AND I DO NOT UNDERSTAND WHY THERE IS NOT A RECALL FOR THESE TRANSMISSIONS!!!! I'VE BEEN WITHOUT TRANSPORTATION TO WORK FOR OVER A MONTH AND HAVE HAD TO BUM RIDES FROM FRIENDS AND FAMILY. *JS

07/28/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ3BM******
Summary

WE WERE ENTERING VEHICLE READY TO LEAVE WHEN REAR BACK PASSENGER DOOR LATCH FAILED TO SECURE .UPON INVESTIGATION WE FOUND MANY SIMILAR COMPLAINTS REGARDING THIS SAFEY CONCERN.CONTACTED FORD TOLD NO RECALL THOUGH THEY DID ADMIT THEY HAVE RECEIVED SOME COMPLAINTS. UPDATED 4/24/2015 *JS

07/28/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 03/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXBM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE POWER DOOR LOCKS FAILED TO SECURE AND LOCK THE VEHICLE INTERMITTENTLY. THE CONTACT ENTERED THE VEHICLE AND NOTICED THAT THE REAR PASSENGER SIDE DOOR WAS NOT CLOSING NOR LOCKING. THE DEALER STATED THAT THE REAR PASSENGER SIDE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THEN THE FRONT DRIVER SIDE DOOR LATCH BEGAN EXHIBITING THE SAME FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ATTEMPTED TO NOTIFY THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. THE CONSUMER STATED THE LEFT REAR DOOR LATCH WOULD NOT LATCH. IN ORDER TO DRIVE THE VEHICLE TO THE DEALER, HE HAD TO TIE A ROPE AROUND THE DOOR OVER THE ROOF TO OTHER SIDE. THE DEALER REPLACED THE LATCH. ON JULY 25, 2014, AS THE CONSUMER STARTED TO DRIVE, THE DRIVER SIDE DOOR SUDDENLY OPENED. AGAIN, IT WOULD NOT LATCH. THE DEALER REPLACED THE LATCH AGAIN. UPDATED 08/28/14 UPDATED 9/4/14*CN UPDATED 09/15/14

07/28/2014
Components: STRUCTURE
Incident Date: 07/19/2014
Crash: No
Fire: No
Summary

WHEN LEAVING THE GROCERY STORE, I NOTICED THAT THE INDICATOR SHOWED THAT THE REAR DRIVER DOOR SHOWED OPEN. WE TRIED CLOSING IT BUT IT WOULDN'T CLOSE. I DROVE HOME WHILE MY PASSENGER HELD THE BACK DOOR CLOSED. ON THE FOLLOWING MONDAY, I TOOK THE CAR IN TO THE DEALERSHIP. AFTER A FEW HOURS, THEY CONTACTED ME AND SAID THE PART WAS ON BACKORDER AND THAT IT WOULD BE IN AT THE END OF THE WEEK. I TALKED TO THE PERSON ON WED. AND THEY SAID THE PART WAS ON THE TRUCK AND WOULD BE THERE ON FRIDAY SO I MADE AN APPT. TO BRING MY CAR BACK TODAY. AFTER 5 HOURS AT THE DEALERSHIP, THEY TOLD ME THAT THE PART WAS ON BACKORDER UNTIL MID-AUGUST AND THAT 2 OTHER PEOPLE BROUGHT IN THE SAME CAR TODAY WITH THE SAME PROBLEM. *JS

07/27/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ2BM******
Summary

OPENED PASSENGER SIDE REAR DOOR TO PUT CHILD IN CAR CARSEAT. SHUT THE DOOR, GOT IN AND STARTED CAR. WHEN I STARTED TO REVERSE THE DOOR OPEN ALERT CAME ON. GOT OUT OF CAR THINKING I JUST DIDN'T SHUT THE DOOR HARD ENOUGH. THE DOOR WOULD NOT LATCH. HAVE NOT GONE TO DEALERSHIP BECAUSE BUMPER TO BUMPER WARRANTY IS UP. FROM WHAT I HAVE READ THERE IS A BACK ORDER ON THE PART I NEED TO FIX IT. I HAVE THE DOOR TIED TO THE INSIDE OF THE CAR AND THE DOOR OPEN NOTIFICATION CONSTANTLY COMES ON AS WELL AS THE INSIDE LIGHTS. LUCKILY I NOTICED THIS BEFORE PULLING OFF OR THE SITUATION COULD HAVE BEEN LIFE THREATENING FOR THE KIDS! I HOPE THAT FORD RECOGNIZES THIS PROBLEM AND DOES A RECALL! *JS

07/23/2014
Components: STRUCTURE
Incident Date: 07/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ8BM******
Summary

AFTER UNLOADING GROCERIES THE PASSENGER (RIGHT SIDE, RH) REAR DOOR WOULDN'T STAY SHUT. IT WOULD CLOSE ALL THE WAY, BUT THE LATCH MECHANISM WOULDN'T KEEP THE DOOR CLOSED. THIS IS A 4 DOOR CAR + HATCHBACK AND THIS IS THE DOOR WE USE THE LEAST. CALLED FORD ABOUT THE PROBLEM AND THE PART IS ON BACK ORDER EVERYWHERE. THIS PART IS SPECIFIC TO THE FIESTA REAR DOOR, THE FRONT DOOR LATCH IS DIFFERENT AS ARE FOCUS DOOR LATCHES. I THINK THIS IS A VERY DANGEROUS PROBLEM DUE TO THE DOOR NOT STAYING SHUT. WE WERE LUCKY IT HAPPENED WHEN STOPPED IN OUR DRIVEWAY. *TR

07/21/2014
Components: POWER TRAIN,ENGINE
Incident Date: 07/08/2014
Crash: No
Fire: No
Summary

WHILE DRIVING DOWN A CERTAIN ROAD I NOTICED THE CAR WHILE ON DRIVE, SWITCHED TO REVERSE BACKED UP ON ITS OWN AND THEN TO PARK WITHOUT ME SWITCHING GEARS. IT DID SO UNTIL I WAS ABLE TO SOMEHOW PULL OVER ON THE SIDE OF THE ROAD AND TURNED THE CAR OFF. I IMMEDIATELY DECIDED TO CALL 9-11 THE OFFICER WHO ARRIVED ON THE SCENE SAW WITH HIS OWN EYES WHAT THE CAR WAS DOING AND STATED NOT TO DRIVE THE CAR AND THAT IT WAS A HAZARD ON THE ROAD. WHEN WE VISITED FORD THE DEALER DID NOT KNOW WHAT HAPPENED TO THE CAR AND "FLEW OVER A TECHNICIAN" BUT THE SAME PROBLEM PERSISTED. *TR

07/21/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ6BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER LOCK FAILED TO LOCK ELECTRONICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INSPECTED THE VEHICLE BUT DID NOT NOTIFY THE CONTACT OF WHAT PART NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 28,100.

07/18/2014
Components: POWER TRAIN
Incident Date: 07/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY DECELERATED AND FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

07/16/2014
Components: POWER TRAIN
Incident Date: 10/16/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8BM******
Summary

2011 FORD FIESTA AUTOMATIC TRANSMISSION SHIFTS ERRATICALLY AND INTERMITTENTLY WHENEVER UPSHIFTING FROM 1ST TO 2ND GEAR. ENGINE/TRANSMISSION SHAKES AND SOMETIMES MAKES CLANKING NOISES. ENGINE ALSO SEEMS TO STAY ENGAGED TO CLUTCH (OR WHATEVER TRANSMISSION MECHANISM ENGAGES ENGINE TO DRIVE TRAIN) AT ALL TIMES, BECAUSE SUDDEN HARD BRAKING CAN STOP ENGINE. DEALERSHIP HAS TRIED TO FIX TRANSMISSION PROBLEM(S) AT LEAST THREE TIMES, AND COMPUTER FIRMWARE 'UPGRADES' HAVE BEEN DOWNLOADED TO TRANSMISSION CONTROLLER(S) AT LEAST TWICE BY DEALERSHIP. PROBLEMS HAVE NOT BEEN RESOLVED. *TR

07/16/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 07/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ3BM******
Summary

REAR DOOR LATCHES FAIL TO CLOSE BOTH REAR DOORS. THEY BOTH FAILED APPROXIMATELY THE SAME TIME. I NOW HAVE THEM TIED TOGETHER FROM THE INSIDE. THIS IS DEFINITELY A SAFETY HAZARD. THE DEALER SAID THERE ISN'T A RECALL. THEY ALSO STATED IT COULD TAKE UP TO 3 WEEKS TO GET REPLACEMENT LATCHES BECAUSE FORD CAN'T KEEP UP WITH REPLACEMENT PARTS. THAT TELLS ME THERE IS A PROBLEM. WAITING TO SEE IF THERE WILL BE A RECALL. FORD WANTS APPROXIMATELY $500 TO REPLACE BOTH LATCHES BECAUSE VEHICLE IS NO LONGER UNDER WARRANTY. I REQUEST YOU CONTACT FORD AND HAVE THEM REPLACE THE LATCHES AT NO COST. *TR

07/15/2014
Components: POWER TRAIN
Incident Date: 10/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9BM******
Summary

I WAS PARKED IN A FRIENDS DRIVEWAY AND THE CAR WOULDN'T START. THE RADIO AND LIGHTS AND DASHBOARD ALL WORKED BUT WHEN TURN THE KEY THERE WAS ALL KINDS OF CLICKING NOISE AND FLASHING LIGHTS. EVEN AFTER THE KEY WAS REMOVED YOU COULD HEAR ALL KINDS OF MECHANICAL NOISE GOING ON UNDER THE HOOD. THE CAR STARTED AFTER ROADSIDE ASSISTANCE JUMPED IT, SO I THOUGHT I WAS GOOD TO GO. I PUT THE CAR IN REVERSE AND THOUGHT I WAS BACKING OUT OF THE DRIVEWAY WHEN IN ALL REALITY I WAS JUST COASTING BECAUSE WHEN I GOT DOWN THE INCLINE PART AND APPLIED THE GAS PEDAL THE RPMS WOULD GO UP BUT THE CAR DIDN'T MOVE. I TRIED TO GO FORWARD AND COULD NOT. I COULD PHYSICALLY SHIFT THE CAR INTO GEAR BUT IT WOULD NOT MOVE, EVEN IF I FLOORED THE GAS PEDAL IT JUST REVVED THE ENGINE. I HAD TO THEN CALL A TOW TRUCK AND HAD IT TOWED TO THE NEAREST FORD DEALERSHIP. THEY WERE UNABLE TO REPLICATE THE PROBLEM THEREFORE THERE WAS NO REPAIR MADE NOR DID THEY TRY TO FIGURE IT OUT BC THEY SAID IT RAN TO SPECIFICATIONS. I AM CONCERNED WITH BEING STRANDED TRAFFIC AND NOT BEING ABLE TO MOVE AND BEING A SITTING DUCK JUST WAITING TO GET HIT. THIS HAS HAPPENED ON SEVERAL OCCASIONS. THANKFULLY NON HAVE PUT ME IN A DANGEROUS SITUATION, BUT I DO NOT DEEM THIS VEHICLE RELIABLE, I DO NOT DEEM FORD CAPABLE OF FIXING IT AND I AM EXTREMELY FRUSTRATED HAVING A CAR THAT CANT BE FIXED. *TR

07/09/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 01/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7BM******
Summary

CRUISE CONTROL STOPPED WORKING, KEYLESS REMOTE STOPPED WORKING, ODOMETER STOPPED WORKING, TRIPOMETER STOPPED WORKING. TOOK IT TO THE FACTORY AND THEY SAID IT WAS NOT COVERED, BECAUSE IT WAS 2 WEEKS OUT OF 3 YEAR BUMPER TO BUMPER WARRANTY. ALL OF THESE ARE SUPPOSEDLY THE RESULT OF A BAD SPEED SENSOR BETWEEN THE AXLE AND THE TRANSMISSION. *TR

07/07/2014
Components: POWER TRAIN
Incident Date: 03/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE LOST ACCELERATION AND STARTED JERKING VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE CONTACT WAS UNAWARE OF THE EXACT REPAIRS, BUT WAS INFORMED THAT THE TRANSMISSION HAD BEEN REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,293.

06/30/2014
Components: POWER TRAIN
Incident Date: 06/19/2014
Crash: No
Fire: No
Summary

I WAS DRIVING HOME AT AROUND 55 MPH WHEN THE CAR SHIFTED OUT OF DRIVE AND INTO NEUTRAL. I WAS ABLE TO PULL OVER ON THE SIDE OF THE ROAD. I TRIED PUTTING THE CAR IN PARK BUT IT WOULD NOT GO, KEPT GOING BACK AND FORTH INTO DIFFERENT GEARS. FINALLY GOT THE CAR IN PARK AND TURNED THE ENGINE OFF. WHEN I TURNED ENGINE BACK ON, AND TRIED TO PUT IT IN GEAR, MADE A CLICKING NOISE AND WOULD NOT ENGAGE INTO A GEAR. FINALLY AFTER ABOUT 10 MINUTES OF WAITING, CAR FINALLY CLICKED INTO GEAR. TWO DAYS LATER MY WIFE WAS DRIVING THE CAR. SHE WAS ONLY GOING ABOUT 25 MPH WHEN IT DID THE SAME THING, HOWEVER SHE WASN'T ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND WAS ALMOST REAR ENDED WITH 2 KIDS IN THE CAR. I HAD TO GO PICK HER UP. THE CAR WAS DOING THE SAME THING IT HAD TO ME 2 DAYS PRIOR, HOWEVER THIS TIME IT TOOK MUCH LONGER FOR A GEAR TO ENGAGE. I TOOK THE CAR DOWN TO AUTOZONE TO SEE IF ANY CODES APPEARED ON THEIR COMPUTER, BUT THERE WERE NONE. I HAD DONE SOME RESEARCH ON THIS TRANSMISSION AND READ MULTIPLE POSTS ON TRANNY PROBLEMS BUT NO RECALL OR FIXES. THE FOLLOWING DAY I TOOK IT FOR A DRIVE TO SEE IF I COULD FIGURE OUT WHEN THE PROBLEM HAPPENS SO THAT I COULD GET IT INTO THE SHOP. THE CAR DID THE SAME THING 3 DIFFERENT TIMES WITHIN A 10 MILE SPAN, EACH TIME TAKING LONGER TO ENGAGE IN A GEAR. FINALLY THE CHECK ENGINE LIGHT CAME ON AND ONCE AGAIN I TOOK IT TO AUTOZONE AND THE CODE READ: P06B8 INDICATING A PCM PROBLEM. I AM NOW CURRENTLY WAITING TO GET IT INTO THE SHOP TO HAVE THIS FIXED, HOWEVER I FEEL THIS IS A HUGE SAFETY FACTOR. MY WIFE AND KIDS COULD HAVE BEEN SERIOUSLY INJURED HAD THEY BEEN DRIVING AT FASTER SPEEDS AND WERE NOT ABLE TO PULL OVER. THE CAR LITERALLY GOES OUT OF GEAR WHILE YOU ARE DRIVING IT AND ALL DIFFERENT SPEEDS. SERIOUS SAFETY HAZARD!!! *TR

06/30/2014
Components: POWER TRAIN
Incident Date: 06/02/2014
Crash: No
Fire: No
Summary

AS THE CAR IS BEING DRIVEN THE TRANSMISSION IS AUTOMATICALLY PUT INTO NEUTRAL. THERE IS NO WARNING AND THE CAR DOES NOT CONTINUE TO GO SINCE IT IS IN NEUTRAL. WE HAD THIS "FIXED" WHEN IT FIRST HAPPENED. THE DEALER REPORTED IT NEEDED A NEW BATTERY AND THE COMPUTER DIDN'T HAVE ENOUGH POWER AND PUT THE CAR IN NEUTRAL. BUT, THE NEW BATTERY DID NOT FIX THE ISSUE. IT HAPPENED AGAIN 3 WEEKS LATER AS WE WERE DRIVING 70 MPH ON A HIGHWAY. LUCKILY, WE WERE ABLE TO STEER THE CAR TO THE SHOULDER AND WAIT FOR A TOW. WE STILL HAVE NO REPORT ON WHAT THE ISSUE IS AFTER 3 DAYS. THE FIRST TIME IN THE SHOP AFTER THE CAR SAT OVER NIGHT IT RAN NORMALLY THE NEXT MORNING AND THEY COULD DRIVE IT IN THE GARAGE. *TR

06/24/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8BM******
Summary

I PURCHASED THIS VEHICLE IN MAY 2013 AS A USED VEHICLE FROM THE FORD STORE IN SAN LEANDRO, CA. I HAVE HAD NOTHING BUT TROUBLE WITH THIS CAR SINCE I PURCHASED IT. THE FIRST THING THAT BROKE WAS MY PASSENGER SIDE VISOR. EVEN THOUGH "VISORS AND FRONT SEAT SRS WARNING" IS CHECKED OFF ON THE 172 POINT INSPECTION FORM I WAS GIVEN, THE VISOR HAD A CRACK IN THE PIECE OF THE VISOR THAT HELD IT TO THE ROOF OF THE CAR. I HAD NO IDEA ANYTHING WAS WRONG WITH IT UNTIL A PASSENGER TRIED TO USE IT AND IT FELL INTO THEIR LAP. AFTER A FEW MONTHS OF DRIVING THE VEHICLE I STARTED NOTICING THAT THERE IS A DELAY WHEN YOU PRESS THE GAS PEDDLE (ABOUT A 3-4 SECONDS), IT WAS LIKE THE CAR DIDN'T WANT TO RESPOND TO THE PEDDLE BEING PUSHED DOWN. I ALSO NOTICED THAT THE CAR WOULD ROLL BACKWARDS WHEN ON A HILL, I ALWAYS THOUGHT I HAD ALL OF THE WORST PARTS OF A MANUAL TRANSMISSION, BUT THE CAR IS AN "AUTOMATIC". BESIDES ROLLING BACKWARDS, THE DELAY IN THE PEDDLE WOULD MAKE IT TOUGH TO STOP AT THE TOP OF A STEEP HILL AND START AGAIN, I WOULD GIVE IT GAS AND IT WOULD BE VERY SLUGGISH. THE WORST PART OF THE CAR HAS TO BE THAT WHEN I WAS "CRAWLING" IN TRAFFIC, THE CAR WOULD SHUT OFF. IT SEEMS THAT IT IS IDLING TOO LOW WHEN THE CAR IS MOVING SLOW. THIS ALSO HAPPENED TO ME WHEN I WAS PULLING INTO A PARKING SPOT. AFTER HAVING THIS CAR FOR A YEAR I HAD TO REPLACE THE COOLING FAN AFTER ITS MOTOR BURNED OUT, I THINK IT WAS A RESULT OF TOO MUCH ACCELERATION, TOO FAST... CAUSE YOU JUST DON'T KNOW WHEN THE THING WILL DIE ON YOU. *TR

06/24/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 05/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7BM******
Summary

FROM PURCHASE TO THIS DATE 06/24/2014 THERE HAS BEEN A PROBLEM WITH THIS CAR. AFTER SLOWING DOWN OR STOPPING COMPLETELY, WHEN THE GAS PEDAL IS PRESSED, THERE IS A HESITATION...ALMOST FEELS LIKE AIR IN THE GAS LINE...IT CUTS OUT AND THEN JERKS AS IT TAKES OFF. I HAVE NOT HAD AN ACCIDENT UP TO NOW, BUT SINCE I'VE NOTICED IT AT THE BEGINNING, I HAVE MADE SURE IT WAS SAFE TO PULL OUT. I AM NOT SURE IF THIS IS WHAT THEY CALL "ECO-BOOST" BUT, IT SEEMS VERY DANGEROUS TO ME. I PURCHASED THIS CAR 05/13/2011 AND ONLY HAVE 10,500 MILES ON IT BECAUSE I AM AFRAID TO DRIVE IT. *TR

06/24/2014
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1BM******
Summary

MY 2011 FORD FIESTA TRANSMISSION HAS BEEN AN ISSUE FOR AWHILE NOW. I HAVE HAD THEM RESET THE SYSTEM AND ALSO REPLACE THE CLUTCH. HOWEVER, MY CAR STILL HAS ISSUES THE TRANSMISSION STICKS AND DOES NOT ALWAYS ACCELERATE WHEN I PRESS ON THE GUESS. YOU CAN HEAR AND FEEL THE ENGINE STICK AND SHUTTER. THE CAR IS MORE AND MORE FAILING TO ACCELERATE WHICH HAS CAUSED TO ME TO ALMOST GET INTO SEVERAL ACCIDENTS. THE SOLUTION I WAS TOLD BY FORD WAS THAT THERE IS NO TRUE FIX AND IT IS JUST SOMETHING THEY CAN NOT FIX. MY CAR IS BRAND NEW AND STILL UNDER WARRANTY. THAT TYPE OF ANSWER IS NOT ACCEPTABLE, ESPECIALLY WHEN I HAVE ALMOST BEEN IN SEVERAL ACCIDENTS BECAUSE OF MY CAR MALFUNCTIONING. I WANT THIS ISSUE RESOLVED FOR GOOD, I AM EXTREMELY CONCERNED FOR MY SAFETY IN MY CAR AND FEAR OF GETTING IN AN ACCIDENT OR SERIOUSLY INJURED DUE TO THIS ISSUE. *TR

06/23/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXBM******
Summary

FROM THE BEGINNING IT HAS NEVER SHIFTED RIGHT OR SO I THINK. I EVEN PURCHASED THE EXTENDED WARRANTY AND WHEN I COMPLAINED ABOUT IT THE SHOP SAID THAT THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR. WELL THE OTHER DAY IT WAS MAKING CRUNCHING NOISES SHIFTING GEARS AND IT TOOK SEVERAL HUNDRED RPMS TO GET THE CAR GOING. WENT TO PARTS STORE IN IT RUNNING LIKE THIS 10 MILES AWAY AND WHEN I CAME BACK AND PULLED INTO DRIVEWAY IT DIED AND HASN'T STARTED SINCE. *TR

06/21/2014
Components: STRUCTURE
Incident Date: 06/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8BM******
Summary

THE RIGHT (PASSENGER SIDE) REAR LOCKING MECHANISM FAILED, RESULTING IN THE DOOR NO LONGER LATCHING CLOSED. THE DOOR WOULD NOT STAY SHUT AT THAT POINT. DEALER REPORTED THE LOCKING MECHANISM NEEDS TO BE REPLACED COMPLETELY. THIS IS A MAJOR SAFETY ISSUE- CAR IS TOO UNSAFE TO DRIVE AND INSECURE BECAUSE IT CANNOT BE LOCKED. *TR

06/17/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7BM******
Summary

PASSENGER REAR DOOR LOCK WON'T LOCK, AND DOOR FLIES OPEN. THIS HAS BEEN REPORTED ON THIS SITE BEFORE. NO HELP FROM DEALER/FORD SO FAR. THIS IS A SAFETY ISSUE AND SHOULD BE HANDLED/RESOLVED AS SUCH. *TR

06/11/2014
Components: ENGINE
Incident Date: 03/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ8BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WHEN THE GEAR WAS PLACED INTO NEUTRAL. THE CHECK ENGINE INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,100.

06/10/2014
Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ6BM******
Summary

FIESTA WENT INTO NEUTRAL WHILE MOVING. IT WOULD NOT RETURN TO 'DRIVE' OR REVERSE OR 'LOW' UNTIL STOPPED ( IN TRAFFIC ) , KILLED ENGINE, AND RESTARTED. BRAKE PEDDLE FELT 'LOCKED' WHEN RE-STARTING. IT RAN OK UNTIL LATER IN DAY WHEN IT FAILED TO DRIVE AT ALL AND WAS TOWED TO DEALER. FAILURE WAS ALWAYS WHEN MOVING IN TRAFFIC.

06/07/2014
Components: POWER TRAIN
Incident Date: 06/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ0BM******
Summary

UPON ACCELERATING AT A LIGHT, THE TRANSMISSION DISENGAGED AND THE MOTOR WOULD NO LONG PROPEL THE CAR FORWARD. THE CAR WAS IN DRIVE AND THE MOTOR WAS RUNNING, BUT NO POWER WAS BEING DISTRIBUTED TO THE AUTOMATIC TRANSMISSION TO ENGAGE THE WHEELS. I WAS LEFT COASTING IN THE MIDDLE OF A SIX LANE ROAD DURING RUSH HOUR AND COULD NOT MOVE AS THE CAR COASTED TO A HALT. I PUT THE CAR IN PARK AND THEN THE CAR WAS STUCK IN PARK AND THE SHIFT LEVER WOULD NOT MOVE OUT OF PARK. I THEN TURNED OFF THE CAR TO SEE IF RESTARTING IT WOULD DO ANYTHING, BUT THEN THE CAR WOULD NOT START AT ALL. NOW I WAS IN THE MIDDLE LANE, DURING RUSH HOUR, WITH A CAR THAT WON'T START, AND WON'T COME OUT OF PARK. BECAUSE OF THIS I COULD NOT EVEN ROLL THE CAR TO A PLACE OF SAFETY ON THE SHOULDER OF THE ROAD. I WAS IN THE MIDDLE LANE FOR ONE HOUR NARROWLY ESCAPING CRASHING MANY TIMES UNTIL THE TOW TRUCK FINALLY SHOWED UP. THE TOW TRUCK DRIVER ALSO COULD NOT GET THE CAR OUT OF PARK AND HAD TO DRAG IT UP THE TOW RAMP AS THE FRONT WHEELS WOULD NOT ROLL. *TR

06/06/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/01/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER DOOR FAILED TO CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 105,000.

06/06/2014
Components: POWER TRAIN
Incident Date: 05/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2BM******
Summary

CAR DID NOT MOVE COULD NOT FIND THE GEARS HAD TO PUSH IT OFF THE ROAD, I WAS NOT THE FIRST TIME BUT THIS TIME WAS IN HEAVY TRAFFIC AND I ALMOST GOT REAR ENDED AND WHILE PUSHING OUT OF THE WAY ALMOST GOT HIT. I WOULD NOT MOVE IN ANY GEAR. I APPEARS THERE IS A BULLETIN OUT FOR A FIX IT IS A BAD GROUND BOLD AND A DEFECTIVE MODULE. I FEEL THERE MAY BE OTHER CARS THAT HAD THE SAME ISSUE AND MAY HAVE EVEN BEEN ACCIDENTS THAT RESULTED FROM THIS. THERE IS NOTHING SCARIER THEN SITTING IN THE MIDDLE OF THE ROAD AND NOT BE ABLE TO MOVE AND GETTING OUT OF THE CAR TO GET IT OUT OF THE WAY IS SUICIDAL.I AM GRATEFUL TO ROCHESTER FORD FOR GETTING THIS PROBLEM FIXED AND AT NO COST. *TR

06/05/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 04/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXBM******
Summary

ON APRIL 8, 2014, MY 2011 FORD FIESTA WAS LOSING ACCELERATION. AS I WAS PRESSING ON THE GAS AND GOING ABOUT 45 MPH, THE ACCELERATION SLOWED AND EVENTUALLY COMPLETELY STOPPED. THANK GOODNESS I WAS NOT ON THE HIGHWAY! ALSO, THE GEAR DISPLAY WAS FLASHING FRO P TO D, OVER AND OVER. I BROUGHT MY CAR INTO CAL WORTHINGTON FORD OF ANCHORAGE ON APRIL 9, 2014 AND EXPLAINED EVERYTHING. MY CAR WAS READY FOR PICK UP ON APRIL 11, 2014. THEY REPROGRAMMED OR REPLACED THE ELECTRICAL COMPONENTS DEALING WITH THE TRANSMISSION. THAT IS WHAT I WAS TOLD BUT I NEVER RECEIVED ANY PAPERWORK OR A DETAILED EXPLANATION ON THE REPAIRS. ON APRIL 14, 2014 MY CAR EXPERIENCED THE SAME SYMPTOMS AS ON APRIL 8. THE CAR COULD NOT ACCELERATE AND STALLED IN TRAFFIC. I VIDEOTAPED ALL OF IT. I CAN EMAIL IT TO YOU, IF YOU WOULD LIKE. THE GEAR DISPLAY WAS FLASHING AGAIN FROM D TO P OVER AND OVER. I BROUGHT MY CAR BACK TO CAL WORTHINGTON ON APRIL 15, 2014. THEY GOT ME A RENTAL CAR UNTIL 05/09/14, THEN I WAS MOVED TO ONE OF THEIR LOANER CARS. ON 05/12/14, MY CAR WAS READY AGAIN. SUPPOSEDLY THEY REPLACED THE CLUTCH. ON MAY 13, 2014, THE NEXT DAY, THE SAME THING HAPPENED AGAIN! THE ACCELERATION SLOWED AND THE GEAR DISPLAY WAS SWITCHING FROM D, P, R, L, OVER AND OVER. I BROUGHT THE CAR BACK TO CAL WORTHINGTON ON MAY 14, 2014 AND I HAD ANOTHER LOANER CAR. THEY HAD MY CAR UNTIL MAY 21, 2014. THE NEXT MORNING, THE ENGINE STOPPED AT THE STOP SIGN, WHICH IS ABOUT 100 FEET AWAY FROM MY HOUSE. MY CAR WOULD NOT START, THE GEAR DISPLAY WAS FLASHING D, P, R, L, OVER AND OVER WHILE THE CAR WAS MAKING A HUMMING SOUND. WE HAD TO PUSH MY CAR BACK TO MY DRIVE WAY AND HAVE IT TOWED BACK TO CAL WORTHINGTON FORD. *TR

05/23/2014
Components: POWER TRAIN,ENGINE
Incident Date: 04/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8BM******
Summary

CAR WAS STALLING OUT / DYING REPEATEDLY IN HEAVY STOP AND GO TRAFFIC. THE CAR WOULD LURCH FORWARD WHEN I PUSHED THE GAS FROM A DEAD STOP AND THEN WOULD STALL OUT COMPLETELY. I WOULD HAVE TO PUT THE CAR IN PARK, TURN THE KEY TO START THE CAR, AND THEN PUT IT IN GEAR TO GET THE CAR TO DRIVE AGAIN. IF I WERE IN TRAFFIC, AND THEN DECIDED TO TURN LEFT TO CROSS OVER THE OTHER SIDE OF THE STREET, MY CAR COULD HAVE STALLED AND I COULD HAVE BEEN HIT BY ONCOMING TRAFFIC. VERY SCARY TO DRIVE A CAR WITH THIS DEFECT. I TOOK IT IN TO GET REPAIRED AND WAS TOLD THAT IT WAS THE THROTTLE BODY. IT'S NOT COVERED UNDER THE WARRANTY AND RIGHT NOW THERE IS NO RECALL ON THE VEHICLE FOR THIS PART. *TR

05/22/2014
Components: POWER TRAIN
Incident Date: 05/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2BM******
Summary

CAR FELT LIKE IT WAS STALLING WHEN I STEPPED ON THE GAS IT WOULD NOT MOVE WAITED A FEW SECOND'S AND IT STARTED TO GO DROVE ABOUT 100 YARDS SAME THING AGAIN, CAME OUT OF IT AGAIN DROVE TOWARDS HOME ABOUT 3 MILES IT LOST ALL POWER TRANSMISSION COULD NOT FIND THE GEAR LOOKING AT DASH SAW IT SEARCHING, FINALLY IT WENT INTO DRIVE, DROVE ANOTHER 5 MILES AND SAME THING AGAIN THIS TIME IT WAS SHIFTING ON ITS OWN FROM FORWARD TO REVERSE AND HIGH LOW RANGES, SAT THERE WAITING ON IT FINALLY WENT INTO DRIVE DROVE IT HOME AND. CALLED ROCHESTER FORD DROPPED IT OF THEY SAID IT SHIFTED BETTER THEN ANY FIESTA THEY EVER TRIED WIFE DROVE IT HOME AND ON THE WAY HOME IT DID SAME THING, CONTEMPLATING NEXT STEP. *TR

05/20/2014
Components: POWER TRAIN
Incident Date: 05/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5BM******
Summary

WHEN GOING FROM A STOP TO A START THE CAR ACTS AS IT POPS OUT OF GEAR AND SHAKES, SPUTTERS AND THE RPMS RAPIDLY RISE...THOUGH IT IS IN GEAR AND NOT GOING ANYWHERE. THIS IS CAUSING GREAT CONCERN HAD OTHER TRAFFIC BEEN COMING...I WOULD HAVE BEEN HIT. *TR

05/14/2014
Components: AIR BAGS
Incident Date: 05/13/2014
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH A COLLISION TOOK PLACE. THE AIR BAGS DID NOT DEPLOY. THE AIR BAG LIGHT ON DASHBOARD ILLUMINATED. THE VEHICLE WAS TOWED. THE FAILURE MILEAGE WAS 46,000 AND THE CURRENT MILEAGE WAS 46,000.

05/06/2014
Components: POWER TRAIN
Incident Date: 06/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4BM******
Summary

HARSH SHIFTING OF TRANSMISSION, OR OTHER TRANSMISSION SHIFTING COMPLAINTS/PROBLEMS. LOSS OF POWER ON INITIAL TAKE-OFF FROM A STOP OR FROM LOW SPEEDS. THE FEELING OF THE TRANSMISSION "SLIPPING". HARSH OR DELAYED ENGAGEMENT OF TRANSMISSION "JERKING" OR "SHUDDERING" UPON TAKE-OFF FROM A STOP. VEHICLE ROLLS BACKWARDS WHEN ON AN INCLINE. VEHICLE LOSES POWER WHEN ON THE INTERSTATE AND YOU TRY AND ACCELERATE TO PASS ANOTHER VEHICLE. *TR

04/18/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXBM******
Summary

I HAD A 2011 FORD FIESTA, I HAVE BEEN EXPERIENCING A JERKING/LUNGING MOTION WHEN THE TRANSMISSION DOWNSHIFTS FROM TIME TO TIME. I HAVE ALMOST BEEN IN AN ACCIDENT TWICE BECAUSE OF THIS WITH MY 8 YEAR OLD DAUGHTER AND GIRL SCOUTS IN THE CAR. I TOOK THE VEHICLE IN FOR SERVICE AND HAVE INFORMED THEIR SERVICE DEPT. /MECHANIC OF THE ISSUE. THEY ASSURED ME THAT NOTHING WAS WRONG AND THE VEHICLES COMPUTER IS ADJUSTING TO HOW I DRIVE THE CAR AND THAT IS WHY IT IS DOING THIS. THEY REPLACED THE CLUTCH AND REPROGRAMMED MY CAR OVER FOUR TIMES? I HAVE DONE A LITTLE RESEARCH AND FOUND THIS WEBSITES AFTER WEBSITE WITH PEOPLE WITH OTHER COMPLAINTS SIMILAR TO MINE. I CALLED FORD MOTOR COMPANY AND FILED A FORMAL COMPLAINT. IT TOOK A WEEK FOR SOMEONE TO CALL BE BACK AND I WAS TOLD THE CAR WAS FINE. I TRIED TO CALL BACK, BUT YOU ONLY GET TO THE CALL CENTER AND NO FURTHER. I WAS REFUSED TO BE TRANSFERRED TO A MANAGER AND WAS TOLD THAT WAS THAT?S THE WAY THE CAR WAS DESIGNED TO DRIVE. I WAS OFFERED A DISCOUNT THE X PLAN TO TRADE IN MY CAR FOR ANOTHER BUT THAT WOULD NOT HELP. WHEN DEALING WITH THE DEALERSHIP THE SERVICE MANAGER SAID I AM SORRY I CAN'T HELP YOU ANYMORE. WE GET AT LEAST 6 CALLS A DAY ABOUT THE SAME PROBLEM BUT UNTIL FORD DOES SOMETHING THERE IS NOTHING WE CAN DO. I WORK WITH THREE OTHER WOMEN THAT ALSO HAVE HAD THE SAME PROBLEM WITH THEIR CARS. TWO OF US HAD TO TRADE OUR CARS BECAUSE WE FELT SO UN-SAFE IN THE CARS. *TR

04/15/2014
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 04/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJXBM******
Summary

DRIVING TO WORK STOPPING AT A RED LIGHT, I SAW THE ENGINE LIGHT COME ON AND THE TRANSMISSION SELECTOR DISPLAY FLICKERING THROUGH THE GEARS. ON GREEN I TRIED TO GO BUT, EVEN THOUGH THE CAR WAS IN DRIVE, IT DID NOT GO BUT THE ENGINE REVVED. I WAITED FOR THE NEXT RED, TURNED THE CAR OFF AND ON, PUT IT IN DRIVE AND IT WENT. IT WAS PARKED ALL DAY. WHEN I STARTED IT UP AGAIN, THE ENGINE LIGHT WAS OFF, THINKING IT MIGHT HAVE ONLY BEEN A GLITCH. I DROVE HOME ONTO I-295 AT 65MPH SPEED AND ALL OF SUDDEN IT STARTED AGAIN, ENGINE LIGHT ON, TRANSMISSION SELECTOR GOING THROUGH ALL GEARS, AND I LOST POWER TO THE WHEEL. LUCKILY I COASTED TO AN OFF RAMP, BEFORE I WAS FLATTENED BY SEMITRACTORS. I TURNED THE ENGINE OFF AND ON, THE ENGINE LIGHT WENT OFF, AND THE CAR DROVE AGAIN. THIS HAPPENED 2 MORE TIMES BEFORE I FINALLY GOT IT TO THE DEALERSHIP. NOW I AM JUST WAITING TO HEAR FROM THEM. *TT

04/10/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 04/02/2014
Crash: No
Fire: No
Summary

I HAD JUST STARTED ACCELERATING AFTER STOPPING AT A STREET LIGHT. MY CAR BEGAN SHIFTING BACK AND FORTH AS I PRESSED ON THE ACCELERATOR. I NOTICED MY ENGINE WAS RUNNING BUT MY CAR WASN'T MOVING. IT SEEMED AS THOUGH THE POWER WAS THERE BUT IT WASN'T GOING TO THE WHEELS. MY CAR WAS STRUGGLING TO DO WHAT IT WAS SUPPOSED TO DO. MY CAR JUMPED AND SHIFTED BACK AND FORTH TRYING TO MOVE. FINALLY IT CAUGHT UP WITH THE PROBLEM AND MOVED A LITTLE. I WAS ABLE TO LET IT ROLL DOWNHILL FAR ENOUGH FOR ME TO GET OUT OF THE ROAD INTO SAFETY. LATER WHEN ON THE SIDE OF THE ROAD, I TURNED ON MY ENGINE AND IT WORKED. I PUT MY CAR INTO REVERSE AND MOVED IT BACK. WHEN I PUT MY CAR INTO DRIVE THE GEAR LEVER MOVED BUT THE GEAR DID NOT SHIFT INTO DRIVE. I PRESSED ON THE ACCELERATOR BUT MY CAR DIDN'T MOVE AT ALL. I DID HEAR THE ENGINE REVVING UP BUT THE CAR DIDN'T MOVE. I PUT MY CAR IN NEUTRAL AND WAS ABLE TO ROLL IT FORWARDS. *TR

04/08/2014
Components: POWER TRAIN
Incident Date: 04/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJXBM******
Summary

I DRIVE A 2011 FORD FIESTA AND THE TRANSMISSION KEPT HESITATING WHEN I WAS CHANGING GEARS. I SAW A WHOLE LOT OF WEB SEARCHES FROM GOOGLE OF OTHER OWNER HAD THE SAME PROBLEM. THESE MODELS GOTTA BE ON RECALL IF THE TRANSMISSIONS ARE ALWAYS GOING TO BREAK. BUT THEY'RE NOT UNDER THE LIST FOR A TRANSMISSION PROBLEM. *TR

04/07/2014
Components: POWER TRAIN
Incident Date: 03/07/2013
Crash: No
Fire: No
Summary

HI, I OWN A 2011 FORD FIESTA THAT GETS STUCK IN 4 INCHES OF SNOW AT BUSY INTERSECTIONS CAUSING A CRASH HAZARD. THE EARLY 2011 FORD FIESTAS WERE MADE WITH TRACTION CONTROL THAT YOU CAN NEVER SHUT OFF. YOU CAN'T GET POWER TO THE WHEELS AND YOU BLOCK THE INTERSECTION UNTIL MULTIPLE PEOPLE EXIT THEIR VEHICLES AND PUSH YOU OUT OF THE INTERSECTION. IT IS A DEFINITE SAFETY HAZARD. I CALLED FORD AND THEY TOLD ME TO CALL THE FORD DEALERSHIP WHERE I BOUGHT THE CAR. THE FORD DEALER TOLD ME THERE WAS NOTHING AVAILABLE TO HELP. I HAVE A CAR WITH ONLY 25,000 MILES ON IT THAT IS DANGEROUS TO DRIVE IN THE WINTER. *TR

03/20/2014
Components: POWER TRAIN
Incident Date: 01/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4BM******
Summary

IN JANUARY 2014 I WAS UNABLE TO ACCELERATE PAST 55 MPH. THE SEEMED THE CAR WOULD GO INTO NEUTRAL. THE ENGINE WOULD REV BUT WOULDN'T SHIFT INTO GEAR. I WOULD HAVE TO COAST TO THE SIGN OF THE ROAD, PUT IT INTO PARK, AND THEN START AGAIN. THE DEALERSHIP REPLACED A MODULE AND RESET THE COMPUTER, BUT IT HAPPENED AGAIN ABOUT 5 MILES FROM THE DEALERSHIP. THE COMPUTER WAS RESET AGAIN. THE SAME THING HAPPENED 2 WEEKS LATER, BUT THIS TIME I COULDN'T GET IT INTO GEAR. IT WAS TOWED TO THE DEALERSHIP. APPROX. 2 WEEKS LATER THE VEHICLE SOUNDED LIKE AN AIR HORN WAS GOING OFF WHEN I TRIED TO ACCELERATE. THE DEALERSHIP PULLED THE TRANSMISSION AND SAID A MAJOR PART OF THE TRANSMISSION HAD BROKEN AND IT WAS MORE COST EFFECTIVE TO REPLACE THE ENGINE. THAT WAS 3 WEEKS AGO. THE DEALERSHIP IS WAITING FOR THE NEW TRANSMISSION FROM FORD. *TR

03/11/2014
Components: POWER TRAIN
Incident Date: 06/03/2013
Crash: No
Fire: No
Summary

WHILE DRIVING AT NORMAL SPEEDS RANGING FROM <25 MPH TO HIGHWAY SPEED (65 MPH), GRINDING AND RATTLING SOUNDS MAY BE HEARD FROM THE 2011 FORD FIESTA DUAL CLUTCH AUTOMATIC TRANSMISSION. THIS BEHAVIOR HAS CONTINUED WITH NO SOLUTION SINCE THE MIDDLE OF 2013. ACCOMPANYING THESE NOISES IS LIGHT VIBRATION WHILE DRIVING AND INSTANCES OF TRANSMISSION SLIPPAGE UNDER ACCELERATION LEADING TO DELAYED ACCELERATION IN INSTANCES WHERE POWER IS NEEDED. *TR

03/09/2014
Components: POWER TRAIN
Incident Date: 03/01/2013
Crash: No
Fire: No
Summary

FROM A STOP POSITION AT STOP SIGN, STOP LIGHT, ETC. WHEN PRESSING ON THE GAS PEDAL TO ACCELERATE THE CAR SHUDDERS HARD AND SHAKES THEN IT CATCHES AND SPEEDS UP. I BOUGHT IT USED WITH 24000 MILES ON IT. REALLY UPSETTING WHEN TRYING TO CROSS TRAFFIC AND IT STARTS TO STALL AND SHUDDER. *TR

03/08/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ8BM******
Summary

WHILE COMING TO A STOP LIGHT CHECK ENGINE LIGHT STARTED FLASHING. HAD NO RESPONSE FROM ACCELERATOR PEDDLE. WOULD NOT GO. WAS ABLE TO ROLL INTO A PARKING LOT. AFTER SHUTTING OFF VEHICLE AND RESTARTING IT RAN FINE. CONTINUED 1-2 MILES AND CONDITION OCCURRED AGAIN. HAD TO RESTART IN THE ROAD TO CONTINUE HOME. RAN FINE TO WORK AND BACK THE NEXT DAY. THEN, ON HIGHWAY WHILE GOING 65-70 STARTED TO LOSE SPEED AND HAD NO RESPONSE FROM ACCELERATOR PEDDLE. CAME TO A ROLLING STOP UNABLE TO GO. LUCKILY WAS ABLE TO COAST TO SHOULDER WITHOUT GETTING HIT . TOOK IT TO A DEALERSHIP TO LEARN THAT A THROTTLE BODY IS NEEDED AT A COST OF $1000.00. THIS IS NOW SITTING IN THE DRIVE AS WE CANT AFFORD THE $1000.00. BIG SAFETY ISSUE AS UNABLE TO ACCELERATE AND GET OFF OF ROAD AT UNEXPECTED TIMES. *TR

03/07/2014
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 03/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0BM******
Summary

ENGINE MIL TURNED ON AFTER CAR WAS STARTED, DRIVING WAS FINE AT SPEEDS UNDER 45MPH. ONCE OVER 45MPH THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE ENGINE CODE INDICATED THAT IT WAS THE NATURAL VACUUM LEAK DETECTION (NVLD) SERVICE KIT, THAT HAD FAILED OR A FUSE IN THE FUSE BOX. THE VEHICLE WAS TURNED INTO A DEALERSHIP AND THE PART REPLACED, THE ENGINE MIL TURNED BACK ON BEFORE I CLAIMED THE VEHICLE AND HAS BEEN SITTING WITH THE DEALER FOR 4 DAYS, AS THEY HAVE NO IDEA HOW TO FIX THE CAR. THIS SENSOR FAILING IS A KNOWN ISSUE ON THIS VEHICLE AS THERE IS A TECHNICAL SERVICE BULLETIN DATED FEB 13, 2013, THIS REPLACED A PREVIOUS BULLETIN DATED MAY 21, 2011. THIS SENSOR FAILING IS DANGEROUS AND HAS BEEN AN ISSUE SINCE 2011. AND IT SEEMS THAT THERE IS NO REAL FIX, AT LEAST WITH MY VEHICLE. THE WORDING IN THE TSB STATES "SOME 2011 FIESTA VEHICLES MAY EXHIBIT A MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) U029F SET IN THE POWERTRAIN CONTROL MODULE (PCM) AND/OR A NO CRANK CONDITION WITH NO COMMUNICATION WITH THE PCM." THIS LEADS ME TO BELIEVE THAT THE ENGINE COULD FAIL AT ANYTIME WITH THIS CODE, CREATING A HAZARDOUS CONDITION ESPECIALLY IF TRAVELING ON THE FREEWAY WHEN THE MIL COMES ON AND THE PART FAILS. THIS IS A WIDE SPREAD ISSUE BASED ON THE ABUNDANCE OF FORUMS AND INTERNET POSTS DISCUSSING THIS EXACT ENGINE CODE, AND THE VARIOUS SYMPTOMS ASSOCIATED WITH IT. *TR

03/06/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 02/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ6BM******
Summary

VEHICLE HAD A ROUGH IDOL AND STALLING AT SLOW SPEEDS. TOOK INTO DEALERSHIP, CLEANED AIRFLOW SENSOR AND CHANGED AN AFTERMARKET K&N FILTER (THOUGHT IT WAS OIL FROM FILTER ONTO SENSOR). VEHICLE DID NOT IMPROVE, ACTUALLY WORSENED TO A POINT THAT STALLS UPON DECELERATION. TOOK BACK TO DEALERSHIP, DIAGNOSED THROTTLE BODY NEEDS TO BE REPLACED. DID NOT REPLACE, STALL WORSENED AND RPM STICK AT HIGHER RPM ON TWO OCCASIONS. CAR PARKED UNTIL SOLUTION CAN BE FOUND. *TR

03/04/2014
Components: POWER TRAIN
Incident Date: 03/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ5BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

02/20/2014
Components: POWER TRAIN,TRACTION CONTROL SYSTEM
Incident Date: 02/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ5BM******
Summary

WITH 1" OF SNOW ON THE GROUND THE VEHICLE STOPPED. THE ADVANCE-TRAC CONTROL SHUT DOWN THE ENGINE JUST BECAUSE THE WHEELS STARTED TO SPIN. THIS CAUSED A LARGE TRAFFIC TIE UP AND A SNOW PLOW HAD TO HELP GET THE CAR ROLLING AGAIN. THERE IS NO WAY TO DISABLE THIS TRACTION CONTROL LIKE IN OTHER FORD AUTOMOBILES. *TR

02/15/2014
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6BM******
Summary

THE TRACTION CONTROL ON MY 2011 FIESTA IS A DEATH TRAP. THERE IS NO OPTION ON MY SPECIFIC CAR TO DISABLE THE SYSTEM. IN MILD SNOW OR SLUSH, THE VEHICLE LOSES ALL POWER TO THE WHEELS AS SOON AS TCS ENGAGES. I GOT STUCK AT THE BOTTOM OF MY DRIVEWAY. TODAY, 2/14/14 I WAS NEARLY KILLED WHEN THE CAR GOT STUCK IN 4" OF SNOW & WAS PARTIALLY IN THE LANE OF A BUSY ROADWAY (I WAS ATTEMPTING TO TURN INTO THE PARKING LOT TO MY PLACE OF EMPLOYMENT). MY FIANCE' & OUR 8 YR OLD SON (WHO IS A FACTOR 9 HEMOPHILIAC) WERE SCREAMING AND SCARED TO DEATH AS THE CAR WAS HELPLESS TO MOVE AWAY FROM ONCOMING TRAFFIC. THIS IS AN ISSUE THAT LATER YEAR 2011, 2012, & 2013 MODELS HAVE THE OPTION TO TURN OFF THIS FUNCTION HOWEVER THERE IS NO WAY TO ADD THIS FEATURE TO MY CAR. IF I OR MY FAMILY ARE INJURED DUE TO THIS ISSUE I WILL SUE FORD & NHTSA FOR ALLOWING THIS VEHICLE TO BE SOLD WITH THIS KIND OF SAFETY PROBLEM. *TR

02/04/2014
Components: POWER TRAIN
Incident Date: 01/21/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4EJ9BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE THE VEHICLE WAS PARKED WHEN THE RPMS INCREASED AND IT BEGAN TO ROLL BACKWARDS. THE DRIVER HAD TO JUMP INTO THE VEHICLE AND APPLY THE BRAKES IN ORDER TO STOP THE VEHICLE FROM MOVING; HOWEVER, THE VEHICLE CRASHED INTO A PORCH POST. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

02/01/2014
Components: TRACTION CONTROL SYSTEM,ENGINE
Incident Date: 01/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6BM******
Summary

TRACTION CONTROL SYSTEM IN HEAVY SNOW SLOWS CAR TO A CRAWL WHILE ENTERING AN INTERSECTION NEARLY CAUSING AN ACCIDENT WITH ONCOMING TRAFFIC. IN EARLY 2011 FIESTA, THERE IS NO WAY TO TURN OFF THE TRACTION CONTROL SYSTEM IN ORDER TO MAINTAIN MOMENTUM TO GET THROUGH HEAVY SNOW WHICH CREATES A DANGEROUS SITUATIONS. *TR

01/31/2014
Components: POWER TRAIN
Incident Date: 01/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ7BM******
Summary

IN PARKING LOT, STARTED CAR, PLACED CAR IN DRIVE AND NOTHING HAPPENED, ACCELERATED AND COULDN'T GO ANYWHERE. TURNED OFF CAR AND STARTED AGAIN, AGAIN SAME THING HAPPENED. TURNED OFF CAR AGAIN AND RESTARTED, FINALLY CAR WAS ABLE TO GO INTO DRIVE AND ACCELERATE. *TR

01/31/2014
Components: POWER TRAIN
Incident Date: 11/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ7BM******
Summary

IN PARKING LOT, TURNED CAR ON AND INTO REVERSE, CAR WOULD NOT GO ANYWHERE, TRIED DRIVE AND COULDN'T GO ANYWHERE EVEN WITH INCREASED ACCELERATION. TURNED OFF CAR AND BACK ON AGAIN, AGAIN SAME TYPE OF THINGS HAPPENED. TOOK ME 4 TIMES TO TURN OFF CAR AND BACK ON AGAIN BEFORE I WAS ABLE TO GO INTO REVERSE TO GET OUT OF THE PARKING SPOT. MY "SYNC" DIDN'T SAY ANYTHING WAS WRONG. *TR

01/25/2014
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8BM******
Summary

DRIVING IN TRAFFIC NORMAL SPEED ABOUT 40-45 MPH, VEHICLE STOPPED ACCELERATING COMPLETELY. NORMAL COMMUTE & ALMOST GOT REAR ENDED SINCE THE CAR STARTED TO DECELERATE QUICKLY. ONCE WE WERE ABLE TO PULL OFF TO THE SIDE OF THE ROAD WE TRIED SWITCHING THE GEARS AND RESTARTING THE CAR. AFTER THIS, THE CAR WOULD NOT RESTART AT ALL. TAKEN THE CAR TO FORD MULTIPLE TIMES AND THEY HAVE RAN ALL SORTS OF DIAGNOSTICS AND WE FIND OURSELVES AT THE DEALERSHIP AT LEAST EVERY 2-3 MONTHS WITH ISSUES. FORD CORPORATE DID NOTHING BUT PROVIDE EXTENDED WARRANTY. WHAT WOULD THEY HAVE DONE IF WE WERE ACTUALLY REAR ENDED & SEVERELY HURT BECAUSE OF THE FAULTY CAR? UNFORTUNATELY AN EXTENDED WARRANTY DOES NOT CORRECT HE PROBLEM & THIS VEHICLE IS STILL JEOPARDIZING MY FAMILY'S SAFETY AND WE'LL BEING. *TR

01/18/2014
Components: POWER TRAIN,ENGINE
Incident Date: 12/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ5BM******
Summary

TOOK VEHICLE IN FOR OIL CHANGE AROUND 30K MILES, TECH CALLED ME BACK TO SHOW ME OIL LEAK. FURTHER INVESTIGATION FOUND OIL LEAKING FROM HEAD GASKET AND CRANK SHAFT CAPS. EVERYTHING REPLACED UNDER WARRANTY. 10K-15K MILES LATER SAME ISSUE HAPPENS AGAIN. EVERYTHING FIXED UNDER WARRANTY AGAIN. FEW THOUSAND MILES LATER MY WIFE BACKS OUT OF DRIVEWAY AND THERE IS A PUDDLE OF OIL UNDER THE CAR AGAIN. I GOT RID OF THE CAR BEFORE FAILURE AGAIN AND WARRANTY IS EXPIRED. CAR ALWAYS HANDLED WELL, GREAT GAS MILEAGE. TERRIBLE ACCELERATION AND QUIRKY TRANSMISSION. *TR

01/14/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 01/09/2014
Crash: No
Fire: No
Summary

DRIVING ON THE FREEWAY GOING NORMAL SPEEDS THE "TRANSMISSION FAILURE" MESSAGE POPPED UP ON MY DASH AND THE CAR STARTED VISCOUSLY JERKING. THE CAR HAD TROUBLE STOPPING AS IF THE BRAKES COULDN'T FUNCTION PROPERLY CAUSE THE TRANSMISSION WAS OUT. MY CAR WOULD FIERCELY JERK FORWARD WHEN I WAS COMING TO A STOP THAT I THEN NOTICED I HAD TO STOP FURTHER BACK THAN NORMAL IN FEAR OF THE CAR JERKING FORWARD TO HARD AND HITTING THE CAR IN FRONT OF ME. WHEN I FINALLY PARKED AND WAS READY TO GO TO A WELL LIT AREA THE CAR STARTED UP PERFECTLY NORMAL AND THE TRANSMISSION FAILURE MESSAGE WAS GONE. TOOK IT TO FORD AND THEY COULDN'T UNDERSTAND THE SEVERITY OF THE ISSUE DUE TO THE FACT THAT THE CAR BASICALLY "FIXED ITSELF." I THEN ASKED THEM IF IT IS GOING TO TAKE SOMEONE GETTING INTO AN ACCIDENT FOR THEM TO RECALL THE TRANSMISSION ON THIS CAR AND THEY ONLY TOLD ME "THERE'S NOTHING THEY CAN DO ABOUT IT". THEY SAW AN ISSUE AND TOLD ME IT WOULD BE APPROX. 3 THOUSAND DOLLARS TO FIX THE CAR IS ONLY 2 YEARS OLD. FORD ALSO TOLD ME THE CAR ISN'T SAFE FOR ME TO DRIVE ON THE ROAD. YET THEY DON'T SEE THAT AS A REASON TO NOT RECALL THE CARS TO GET IT FIXED SINCE I'M POSITIVE MY CAR ISN'T THE ONLY ONE THAT HAS DONE THIS. I GUESS MYSELF ALMOST GETTING INTO AND ACCIDENT AND CAUSING INJURY TO MYSELF AND OTHERS IS NOT A GOOD ENOUGH REASON FOR THEM. *TR

01/09/2014
Components: POWER TRAIN
Incident Date: 01/11/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ2BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE CLUTCH WOULD NOT ENGAGED PROPERLY AND CAUSED THE VEHICLE TO STALL WHILE DRIVING 15 MPH. THE CONTACT TOOK THE VEHICLE TO A DEALER TO HAVE THE CLUTCH REPLACED BUT THE REPAIR DID NOT REMEDY THE ISSUE. THE FAILURE MILEAGE WAS 72,500.

01/09/2014
Components: POWER TRAIN
Incident Date: 05/23/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0B******
Summary

WHEN DRIVING THE CAR, THE TRANSMISSION MAKES BAD NOISES WHEN IT IS SHIFTING. IT JERKS, GRINDS, AND SHIFTS ERRATICALLY. I HAVE TAKEN THE CAR TO THE DEALERSHIP MULTIPLE TIMES AND HAVE BEEN TOLD THAT ALTHOUGH IT IS A REAL ISSUE, IT IS NORMAL. I HAVE BEEN TO FORD DEALERSHIPS AT LEAST THREE TIMES AND HAVE BEEN TOLD THAT IT IS NORMAL. *TR

01/02/2014
Components: POWER TRAIN
Incident Date: 12/30/2013
Crash: No
Fire: No
Vehicle Identification Number: VIN3FADP4CJ******
Summary

MY CAR'S TRANSMISSION IS LIKELY GOING OUT. WAS DRIVING UP MY DRIVEWAY AND WAS STUCK FOR 15 MINUTES WITH THE CAR HALF IN THE DRIVEWAY AND HALF ON STREET. TRIED REVERSE, FORWARD...BUT NOTHING. CAR HAS BEEN SITTING SINCE 12/20. I DID A VEHICLE HEALTH REPORT THRU MY SYNC AND IT CLAIMS EVERYTHING IS "GOOD" BUT YET THE ENGINE LIGHT IS ON! NO SURE WHERE TO TURN OR WHAT TO DO NEXT. EXTREMELY DISCOURAGED AND DISAPPOINTED. THOUGHT FORD FINALLY HAD THEIR ACT TOGETHER! *TR

12/23/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/24/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT SHE DEPRESSED THE ACCELERATOR PEDAL AND THE ENGINE SHUTTERED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE COMPUTER NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300.

12/10/2013
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 12/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ3BM******
Summary

MY BOYFRIEND WENT OUT TO START MY CAR UP AND WARM IT UP FOR ME... IT WOULD TURN OVER...THEN AFTER TRYING AGAIN IT STARTED. I WENT OUT TO GO TO WORK AND WENT TO BACK OUT OF THE DRIVE WAY AND MY CAR WOULD NOT GO IN REVERSE. I THEN PUT IT IN DRIVE AND MOVED UP A LITTLE AND THEN PROCEEDED TO BACK OUT AND THEN WHEN I WENT TO PUT IT IN DRIVE AGAIN IT WOULD GO ANY WHERE.IT WAS LIKE THE GEAR GO STUCK. I HAD TO HAVE MY BOYFRIEND PUSH MY CAR BACK INTO THE DRIVEWAY.I THEN CALLED JONES JUNCTION WHERE I PURCHASED THE CAR AND HAD IT TOWED INTO THEIR SHOP BECAUSE I HAD COVERAGE ON IT FOR REPAIR FOR THEM TO CALL ME AND SAY THERE IS NOTHING WRONG WITH MY CAR. I DID SOME RESEARCH MYSELF AND FOUND THAT THIS HAS BEEN AN ISSUE WITH THE 2011 FORD FIESTA TRANSMISSION ELECTRONIC CONTROLS . I'M FURIOUS THAT ANY DEALER WOULD INFORM ME THAT THERE IS NOTHING WRONG WITH THE CAR AND BECAUSE NO REPAIRS WERE BEING DONE I HAD A TOWING BILL OF 185.00. I WAS STUCK OUT IN THE MIDDLE OF THE ROAD ON A ICY DAY AND COULD HAVE BEEN EASILY HIT BY ANOTHER VEHICLE. THE GEARS LOCKED UP AND WOULD NOT GO IN DRIVE.I HOPE AND WISH THAT FORD WILL RESOLVE THIS MATTER ON THESE CARS BEFORE IT CAUSES A INJURY OR A SOMEONE'S LIFE. I WILL BE CONTACTING THE FORD DEALERSHIP THIS MORNING.THANK YOU *TR

12/03/2013
Components: POWER TRAIN
Incident Date: 10/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9BM******
Summary

VEHICLE HAS THE ALL TOO COMMON "LEAKY SEALS" AT THE CLUTCHES ON THE TRANNY. HAD CONTACTED FORD PRIOR-WAS TOLD THAT THE SHUDDERING AND ROUGH SHIFT WAS NORMAL. LITTLE DID I KNOW IT WAS FAILING. THE SEALS HAVE FAILED, CAUSED OIL/FLUID TO GET ONTO THE CLUTCHES. FORD PULLED TRANNY APART, TWICE, PUT BACK TOGETHER AND CAR SHUTTERS SO BAD THEY REFUSE TO RETURN IT TO ME. CLAIM "TOO UNSAFE TO RETURN TO YOU". FORD THEN INSTRUCTED DEALER TO "ORDER NEW REPLACEMENT PARTS (3RD TIME) AND REPLACE-THE REPLACEMENT PARTS USED MUST HAVE BEEN DEFECTIVE." BEFORE PARTS ARRIVED, FORD CANCELLED ORDER. INFORMED ME "THERE IS NO REPAIR AVAILABLE FOR THIS ISSUE. THERE IS FIESTA AND FOCUS'S HELD UP AT DEALERSHIPS ALL OVER THE COUNTRY. WE CAN PUT YOU IN A RENTAL FOR 6 TO 8 WEEKS AND HOPEFULLY IN THAT TIME FORD WILL FIGURE OUT A WAY TO FIX THIS ISSUE." I ASKED FORD WHY THEY DON'T REPLACE THE TRANSMISSION WITH A NEW ONE, WAS TOLD "NO, THE NEW ONES HAVE THE SAME DEFECT AND THEY TOO WILL FAIL AS WELL. FORD HAS HAD MY CAR SINCE MID OCTOBER 2013.....CURRENTLY NO FIX AVAIL......LEMON LAW VEHICLE! *TR

10/21/2013
Components: POWER TRAIN
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT FIRST AND THIRD GEAR HAD FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 29,000.

10/16/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 10/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2BM******
Summary

REFERRING TO PREVIOUS COMPLAINT #10546964, VEHICLE WAS TOWED TO A FORD DEALERSHIP FOR EXAMINATION AND REPAIR AFTER OPENING CASE # WITH FORD MOTOR COMPANY AND REFERENCING RESEARCH THAT POINTS TO A SYSTEMIC PROBLEM WITH FIESTAS. SHOP HAD VEHICLE FOR THREE DAYS AND REPORTED A REPAIR HAD BEEN COMPLETED, A COMPUTER "UPDATE." CAR WAS RETRIEVED AND AFTER 30 MILES OF DRIVING +/- SAME PROBLEM RETURNED WHEN TRANSMISSION STOPPED WORKING AND NO GEAR COULD BE FOUND. TURNING THE CAR ON AND OFF WAS NOT EASILY DONE AND ON MORE THAN ONE OCCASION THERE WAS NO RESPONSE WHEN TRYING TO START THE CAR. ON AT LEAST TWO OCCASIONS, THE PROBLEM OCCURRED ON A TWO LANE ROAD WITH NO EMERGENCY LANE SO VEHICLE WAS STOPPED ON US 321 WITH NO IMMEDIATE WAY TO MOVE IT TO A SAFE AREA. SINCE IT WAS AFTER 8:00 P.M. TRAFFIC WAS MINIMAL. WHEN THE CAR WAS STARTED FINALLY, WE WERE ABLE TO GET IT HOME BY NOT GOING OVER 30 MPH. THIS IS A DANGEROUS SITUATION THAT DOES NOT SEEM ISOLATED TO THIS ONE CAR. THIS IS THE SAME PROBLEM THAT WAS NOT DIAGNOSED WHEN THE CAR WAS IN MY POSSESSION FOR LESS THAN ONE MONTH. THE RECOMMENDED FIX, AT OVER $100, DID NOT RESULT IN ANY RESOLUTION OF THE PROBLEM. THERE APPEARS TO BE A PROBLEM WITH THE FIESTA TRANSMISSION AND THE COMMUNICATION IT RECEIVES FROM THE COMPUTER RENDERING THE VEHICLE COMPLETELY IMMOBILIZED AND UNABLE TO FUNCTION. *TR

10/07/2013
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 10/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2BM******
Summary

THIS PROBLEM FIRST OCCURRED AFTER HAVING CAR FOR LESS THAN 6 MONTHS. TOWED TO DEALER FOR WARRANTY WORK AND THE SAID THEY COULD NOT FIND A PROBLEM. YESTERDAY, WAS TRAVELING AND, AS BEFORE, ENGINE LIGHT CAME ON, CAR WENT INTO NEUTRAL (GEAR INDICATOR ON DASHBOARD LOOKED LIKE A SLOT MACHINE) AND WHEN I COASTED TO A STOP (MORE THAN ONCE ON A TWO LANE ROAD WITH NO EMERGENCY LANE), IT WOULD NOT GO INTO GEAR. AFTER TURNING ENGINE OFF, IT THEN HAD TROUBLE STARTING, AND WHEN IT DID RE-ENGAGE INTO GEAR, IT WOULD RANDOMLY GO OUT OF GEAR AND WE "LIMPED" HOME GOING LESS THAN 25 MILES AN HOUR HAVING TO STOP A HALF DOZEN TIMES HOPING THE CAR'S TRANSMISSION WOULD RE-ENGAGE LONG ENOUGH FOR US TO GET HOME. IT WAS A VERY DANGEROUS SITUATION BECAUSE IT WOULD DISENGAGE AT ANY RATE OF SPEED AND WOULD NOT GO BACK INTO GEAR EVEN ONCE I STOPPED FOR A PERIOD OF TIME, GETTING PROGRESSIVELY WORSE. IN THE RURAL AREA WHERE WE RESIDE, THERE WAS MORE THAN ONE TIME WHEN IT DISENGAGED, WOULD NOT GO BACK INTO GEAR, ON A CURVE OF A TWO-LANE ROAD WITH NO EMERGENCY LANE. I HAVE LEARNED THAT THE FIESTA HAS HAD THESE PROBLEMS SINCE 2011 WHEN MY PROBLEMS FIRST BEGAN. IT IS A DANGEROUS SITUATION THAT APPEARS TO BE SYSTEMIC TO THE VEHICLE IN MANY CASES. AT THIS POINT, IT IS NOT SAFE TO DRIVE. *TR

10/06/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 11/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4BM******
Summary

I HAVE HAD NUMEROUS INSTANCES OF MY CAR JUST DYING ON THE ROAD. THE FIRST TIME THIS HAPPENED, I WAS MAKING A TURN INTO MY SUBDIVISION IN FRONT OF ONCOMING TRAFFIC. WHEN I HIT THE GAS MY CAR SLOWLY ROLLED INTO THE MIDDLE OF THE STREET. LUCKILY THE ONCOMING DRIVERS WERE PAYING ATTENTION AND SLOWED DOWN ENOUGH TO NOT HIT ME. I PULLED OFF THE ROAD, PUT THE CAR IN PARK AND RESTARTED IT. THIS HAPPENED ON AND OFF BUT THE DEALER COULD NEVER FIND AN ISSUE. TO START IT WAS NO MORE THAN ONCE A DAY BUT THIS WEEKEND IT HAPPENED AT ALMOST EVERY STOP. IT CONTINUES TO HAVE THIS ISSUE. WHEN I STOP AT A LIGHT OR STOP SIGN IT RUMBLES AND CUTS OFF. IT HAS GOTTEN SO BAD THAT I'M AFRAID TO DRIVE DOWN BUSY STREETS. I KEEP MY RADIO OFF JUST SO I CAN BE SURE TO HEAR WHEN THIS HAPPENS OTHERWISE I'LL BE CAUGHT IN THE MIDDLE OF ONCOMING TRAFFIC AGAIN. IN ADDITION TO THIS MOST RECENT ISSUE, THE CAR HAD MULTIPLE ISSUES IN THE PAST. THE FIRST MONTH THAT I PURCHASED THIS CAR IT WOULD JUST NOT TURN ON MOST MORNINGS, OR EVEN AFTER BEING OFF FOR A SHORT AMOUNT OF TIME. *TR

09/29/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0BM******
Summary

THE ENGINE STALLED THE FIRST TIME TWO DAYS AGO ON 9/27/2013. THE CAR SHUT OFF ON THE ROAD AND I HAD TO RESTART THE CAR. ALSO IT SHAKES WHEN YOU PRESS THE ACCELERATOR AND THIS HAS ALWAYS HAPPENED. YESTERDAY WHILE I WAS GOING OVER A BRIDGE THE CAR STALLED SO BAD THAT IT WOULD NOT ACCELERATE AT ALL TO GO OVER THE BRIDGE, THE RPM GAUGE WIGGLED VERY BAD BACK AND FORTH AND THE CAR BEGAN TO SLIDE BACK DOWN THE BRIDGE. THIS IS A VERY DANGEROUS SITUATION. I HAVE TAKEN THE CAR TO FORD AND THEY CLAIM THIS IS HOW THE CAR IS SUPPOSED TO ACT. I LIVE IN JACKSONVILLE, FL AND BEING ABLE TO ACCELERATE WHEN GETTING ON AND OFF RAMPS ONTO THE INTERSTATE IS CRUCIAL WHEN MERGING WITH TRAFFIC BUT IF THE CAR STALLS AND DOES NOT ACTUALLY MOVE AND YOU ARE TRYING TO YIELD AND MERGE WITH ONCOMING TRAFFIC, ANYONE CAN SEE THAT THIS IS A POTENTIAL HAZARD AND VERY DANGEROUS. MY NEXT STEP IS TO FILE A LEMON LAW LAWSUIT AND GET FORD TO TAKE THE CAR BACK BECAUSE THEY WILL ARE NOT ABLE TO DUPLICATE THE PROBLEM WHILE IT IS IN THEIR REPAIR SHOP AND THEREFORE WILL NOT FIX IT. MY BEST FRIEND HAS THE SAME CAR AND COMPLAINS ABOUT THE SAME EXACT ISSUE. HER CAR SHUTS OFF SEVERAL TIMES A WEEK SO SHE IS GOING TO ALSO FILE A COMPLAINT. BEFORE I PURCHASED THIS CAR I HAD A OLD BEAT UP 1995 FORD RANGER AND I NEVER HAD THESE ISSUES. I HAVE BEEN TO FORD OVER 3 TIMES ABOUT THIS ISSUE AND THEY CONTINUE TO SAY "SIR THIS IS HOW THE CAR IS SUPPOSED TO ACT" EVEN THE RECEPTIONIST STATED WHEN I CALLED TO SET UP YET ANOTHER APPOINTMENT TO HAVE FORD LOOK AT THE CAR "WOW... THAT DOES SEEM VERY DANGEROUS WE NEED TO GET YOU IN HERE ASAP" THIS IS NOT THE ONLY INCIDENT I HAVE HAD WITH FORD.. I WILL NOT EVEN STRESS ON THAT ISSUE. HOWEVER THIS ONE IS VERY IMPORTANT TO ME DUE TO THE FACT I DO NOT EVEN FEEL SAFE DRIVING MY CAR TO THE LOCAL STORE. *TR

09/16/2013
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/07/2013
Crash: No
Fire: No
Summary

REAR PASSENGER SIDE DOOR LATCH ASSEMBLY WILL NOT LATCH WHEN DOOR IS CLOSED. *TR

09/15/2013
Components: POWER TRAIN
Incident Date: 09/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ6BM******
Summary

I BOUGHT THIS CAR USED WITH 35000 MILES ON IT. THE FIRST THING I NOTICED WAS WHEN STARTING OR STOPPING THE CAR WOULD SHUDDER, LIKE IT WAS GRIPPING AND COULDN'T CATCH A GEAR. I NORMALLY DRIVE HWY, AND I NOTICE NO PROBLEMS WHEN GOING ABOVE 45MPH. HOWEVER I WAS IN STOP AND GO TRAFFIC AND I THOUGHT THE CAR WAS GOING TO STALL ON ME NUMEROUS TIME, IT WOULD SHAKE AND MAKE GRINDING SOUNDS. THIS CAR IS AN AUTOMATIC AND I THOUGHT I WAS DRIVING A MANUAL, THAT'S WHAT IT FELT LIKE, LIKE I DIDN'T HAVE THE CLUTCH IN AND WAS COMING TO A STOP. WELL ABOUT 3 WEEKS AGO WHEN I WAS PULLING UP TO A STOP LIGHT, THE CAR STALLED COMPLETELY. JUST TURNED OFF, AND IT REALLY SCARED ME. SINCE THEN THE CAR HAS STALLED 3 TIMES, EACH TIME AS I AM COMING TO A STOP. I TOOK IT IN AFTER EACH TIME IT STALLED AND I AM TOLD THAT SINCE NO CHECK LIGHTS CAME ON THERE IS NO WAY THEY CAN DIAGNOSE ANYTHING. I MENTIONED THE SHUDDERING AS WELL, AND THEY GAVE ME A PRINT OUT WITH THE "USUAL" FEELINGS ASSOCIATED WITH THE PARTICULAR TRANSMISSION THAT IS ON MY CAR. I AM PISSED AND VERY DISSATISFIED, I LOVE THIS CAR, THE LOOK, THE INTERIOR, THE ELECTRONIC UPGRADES ARE AWESOME BUT THESE ISSUES WITH THE TRANSMISSION ARE MISERABLE. I AM SCARED DRIVING MY CAR. I JUST WANT FORD TO RECOGNIZE THIS PROBLEM AND HELP US OUT. WE ARE BUYING THEIR PRODUCT, YOU WOULD THINK THEY WOULD FIX THESE ISSUES. *TR

08/24/2013
Components: STRUCTURE
Incident Date: 08/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5BM******
Summary

REAR PASSENGER DOOR LATCH ASSEMBLY TOTAL FAILURE THROUGH NORMAL USE. UNABLE TO CLOSE & SECURE DOOR. VEHICLE STRUCTURAL INTEGRITY COMPROMISED, EXTREME SAFETY EXPOSURE TO VEHICLE'S OCCUPANTS. MANUFACTURER (FORD) DECLINED RESPONSIBILITY TO REMEDIATE PROBLEM DUE TO ACCUMULATED MILEAGE BEYOND WARRANTY (36,000 MILES). FORD DEALER USED "BUNGEE" CORDS TO HOLD DOOR CLOSED. FORD CUSTOMER REPRESENTATIVE ENCOURAGED FILING COMPLIANT WITH NHTSA SAYING..."GO FOR IT". *TR

08/23/2013
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ5BM******
Summary

CLOSED REAR PASSENGER DOOR AFTER PUTTING A BAG IN THE CAR. STARTED TO BACK OUT OF PARKING SPOT WHEN DASH DISPLAY SAID "DOOR OPEN." PULLED DOOR CLOSED...SAME THING. GOT OUT. DOOR LATCH HAD COMPLETELY FAILED. I NOW HAVE DOOR BUNGIED CLOSED FOR THREE WEEKS. CONTACTED FORD AND WAS CONTACTED BY LOCAL DEALER. THAT WAS TWO WEEKS AGO. CALLED BACK ON AUG. 23, THEY KNOW NOTHING OR HAVE DONE NOTHING. MAJOR SAFETY ISSUE. CANNOT USE BACK SEAT FOR PASSENGERS AT ALL. *TR

08/18/2013
Components: ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 12/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8BM******
Summary

2-3" OF SNOW, CAR WOULD NOT MOVE NO POWER TO WHEELS IN MIDDLE OF INTERSECTION, NO WAY TO DISABLE TRACTION CONTROL! COMPLAINED TO FORD AT VARIOUS LEVELS AND GOT NO SATISFACTION BASICALLY TELLING ME "TOO BAD". *TR

08/14/2013
Components: ELECTRICAL SYSTEM
Incident Date: 08/13/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THE AIR CONDITIONING UNIT MALFUNCTIONED AND WAS BLOWING HOT AIR INTO THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT A NEW FAN BOX NEEDED WAS NEEDED TO REMEDY THE DEFECTIVE AIR CONDITIONER. THE CONTACT DID NOT REPLACE THE FAN. THE CONTACT DID NOT SPEAK TO THE MANUFACTURER REGARDING THE AIR CONDITIONER. THE FAILURE MILEAGE WAS 48,000. THE VIN WAS NOT AVAILABLE.

08/14/2013
Components: POWER TRAIN
Incident Date: 07/01/2013
Crash: No
Fire: No
Summary

THE FIRST INCIDENT OCCURRED ON START OF THE VEHICLE. THE CAR WOULD NOT GO INTO GEAR. NO LIGHTS CAME ON AND PROBLEM COULD NOT BE REPLICATED. STOPPED, RESTARTED AND WORKED FINE NEXT INCIDENT AT HIGHWAY SPEED. . THE CAR REVVED UP AND THEN WAS UNRESPONSIVE TO ACCELERATOR. HAD TO COAST OFF HIGHWAY, STOP CAR AND RESTART. . IMMEDIATELY AFTER TOOK TO DEALER WHO DID A SOFTWARE UPDATE ABOUT A MONTH AGO. YESTERDAY , HAD MULTIPLE INCIDENTS IN STOP AND GO TRAFFIC WHERE CAR BECAME UNRESPONSIVE TO ACCELERATOR IN THE MIDDLE OF HEAVY TRAFFIC AND WHILE EXITING HIGHWAY AND LIGHT DID COME ON. THIS CAR MAKES ME FEAR FOR MY LIFE. CAR IS BACK AT DEALERSHIP AND I WILL NEVER DRIVE IT AGAIN AS THERE IS NO WARNING AS TO WHEN THIS MALFUNCTION WILL OCCUR. THERE IS A SERIOUS DEFECT THAT PEOPLE NEED TO BE WARNED ABOUT. I WILL BE TRADING MINE ASAP. *TR

08/11/2013
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 08/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ9BM******
Summary

WHILE DRIVING THE EXPRESSWAY AT ~4:00AM THROUGH DOWNTOWN DETROIT MY VEHICLE LOST ALL POWER TO ACCELERATE. THERE WERE NO INSTRUMENT INDICATORS, BUT THE TRANSMISSION WOULD NOT RESPOND TO ACCELERATOR PEDAL COMPRESSION. FORTUNATELY, THERE WAS LIGHTER THAN USUAL TRAFFIC AT THE TIME, BUT NORMALLY IT WOULD HAVE BEEN VERY DIFFICULT TO SAFELY MOVE A DISABLED VEHICLE FROM THE EXTREME LEFT TO THE RIGHT SIDE SHOULDER WITHOUT ENGINE/TRANSMISSION CONTROL. THE VEHICLE IS CURRENTLY AT A FMC DEALERSHIP AWAITING INSPECTION/REPAIR. I SUBMIT THIS REPORT BECAUSE I FEEL, BASED ON NUMEROUS OTHER REPORTS I'VE READ, THAT THE FIESTA MAY BE A SAFETY CONCERN. *TR

08/09/2013
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 11/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ4BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE TRACTION FUNCTION WAS USED WHILE DRIVING 5 MPH UPHILL HOWEVER, THE TRACTION FUNCTION COULD NOT BE DISENGAGED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

08/08/2013
Components: POWER TRAIN,AIR BAGS
Incident Date: 07/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9BM******
Summary

THIS IS MY FIRST NEW CAR AND I THOUGHT I DID A GOOD JOB ON MY HOMEWORK WITH THE FORD FIESTA 2011 BUT I'M STARTING TO HAVE PROBLEMS AT 47,800 MILES. FIRST IT WAS A RECALL ON THE "AIR BAG" WHICH I RETURNED AND THE PROBLEM WAS FIX AS THEY STATED. SECONDLY, I STARTED NOTICE FROM TIME TO TIME THE CAR WOULD HESTIATE OR GET STUCK IN GEAR ESPECIALLLY COMING AROUND CORNERS. AT ONE POINT THE CAR WAS DRIVING VERY SLUGGISH AND I EXPRESS MY CONCERN TO FORD AND IT WAS BROUGHT IN IMMEDIATELY. THE MECHANIC AND MYSELF TOOK THE CAR OUT FOR A TEST DRIVE AND AS HE DRIVE HE STATED "I HAD TO MUCH AIR IN THE TIRES"......( ?). ON 7/8/13 THE CHECK ENGINE CAME ON AND I'M THINKING WHAT COULD BE THE PROBLEM AT 40,000+ MILES ONCE AGAIN I CALLED FORD AND IMMEDIATELY THE CAR WAS TAKEN IN FOR SERVICE. I WAS TOLD IT A SENSOR ISSUES AND THEY WOULD HAVE TO ORDER THE PART BUT THE CAR WAS SAFE TO DRIVE. ONCE I RECEIVED MY VEHICLE BACK I NOTICE THE CHECK ENGINE LIGHT WAS NOT ON AND THE CAR WAS DRIVING EXTREMELY SLUGGISH AND IT SEEM TO HAVE NO POWER. THE CAR WAS TAKEN BACK FOR SERVICE ON 7/16/13 TO HAVE THE SENSOR REMOVED AND IT WAS PLACED W/ " REAR OXYGEN SENSOR" AS THEY STATED. LOOKING BACK, ONCE THE SENSOR WAS REPLACED THE CAR WAS NOT THE SAME. IT WAS LITTLE OVER A WEEK THE CAR WAS BACK AT FORD DUE TO WHEEZING, HIGH PITCHED AND FAINT SOUNDS. THE CAR PERFORMANCE WAS POOR!!!! FORD STATED THE TRANSMISSION. IT STILL BAFFLE ME AT 47,880 I'M HAVING A TRANSMISSION PROBLEM....... I DROVE A RENTAL PROVIDED BY FORD UNTIL THEY FIX MY VEHICLE AND I WAS GIVEN A CALL EVERYDAY REARDING MY VEHICLE. I PICK UP MY VEHICLE ON 8/2/13 AND IT STATED " THE TECH REMOVED AND REPLACE TRANNY" IT DOESN'T SAY IT NEW OR EXTENDED WARRANTY THEREFORE I QUESTION THE WORK THAT HAS BEEN DONE ON MY VEHICLE? *TR

08/07/2013
Components: ELECTRICAL SYSTEM
Incident Date: 07/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ3BM******
Summary

THE WIRE HARNESS HAD TO BE REPLACED. (FUSE BOX AND ALL CONNECTED WIRES) THEY ARE CONSIDERED ALL ONE PART. CAR WOULD NOT START AT FIRST. THEN WHEN IT DID, IT HAD NO GEARS. COULD NOT MOVE FORWARD OR BACKWARD. THEN COULD NOT START ALTOGETHER. REPAIRS COST 1500.00 MY FEELING IS THAT A CAR THAT IS ONLY THREE YEARS OLD WITH ONLY 100,000 MILES SHOULD NOT HAVE THIS PROBLEM. PLEASE FIND OUT IF IT IS A FACTORY DEFECT. *TR

07/24/2013
Components: POWER TRAIN
Incident Date: 07/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJXBM******
Summary

I TRAVELED FROM WILLIAMSBURG VA. TO NEW CUMBERLAND, PA ON BUSINESS. I STOPPED FOR LUNCH, FINISHED THEN PROCEEDED TO MY HOTEL. ON THE WAY AT ABOUT 40 MPH I HEARD A LOUD GRINDING NOISE DURING ACCELERATION. I'M RETIRED MILITARY SO I WAS CLOSE TO AN MWR AUTO CARE ON BASE. THEIR TECHNICIANS TOOK A LOOK AND TOLD ME THEY WERE 95% SURE IT WAS TRANSMISSION WITHOUT OPENING THE UNIT. FROM THERE I TOOK IT DIRECTLY TO THE CLOSES FORD DEALERSHIP, AND THEY TOLD ME THEY COULDN'T EVEN LOOK AT IT FOR TWO DAYS. THEY REFERRED ME TO A TRANSMISSION COMPANY THEY USE AROUND THE CORNER. THEY TOLD ME THEY WOULD DO A DYNASTIC AND WOULD LET ME KNOW. I RECEIVED THE CALL AND THEY TOLD ME THE ENGAGE BARRING SYSTEM UNIT WAS GOING. BOTH THE OWNER AND MANAGER DID SOME RESEARCH AND FOUND A LOT OF MATERIAL ON THIS 2011 FORD FIESTA TRANSMISSION. FORD HAD ALREADY DONE 5 UPDATES. I ALSO DID SOME RESEARCH AND FOUND A LOT PEOPLE WERE HAVING PROBLEMS WITH THIS TRANSMISSION. THE TRANSMISSION COMPANY TOLD ME THAT FORD HAD THIS UNIT ON A MAJOR BACK LOG DUE TO THE PROBLEMS AROUND THE COUNTRY. THEY FOUND A REBUILT THAT THEY COULD HAVE IN TWO DAYS, WHERE WAITING ON FORD WOULD HAVE BEEN A MONTH. BECAUSE I WAS ON BUSINESS, I NEEDED TO GET BACK TO VIRIGINA SO $2530 LATER I'M WRITING YOU. IS THERE ANY GUIDANCE OR INFORMATION YOU COULD PROVIDE? I WOULD LIKE TO SEE IF THERE IS A WAY TO HAVE FORD PAY FOR THEIR TRANSMISSION PROBLEMS. *TR

07/19/2013
Components: POWER TRAIN
Incident Date: 07/19/2013
Crash: No
Fire: No
Summary

NUMEROUS TIME THE ENGINE STALLS AFTER STOPPING. TRANSMISSION HAS ALWAYS JERK AND HESITATED. NOW STALLING PROBLEM. STALLED FOUR TIME TODAY. NO ENGINE LIGHTS OR WARNING! WILL NEVER BUY AGAIN! GOOGLE ALL THE PROBLEMS WITH THE CAR! *TR

06/25/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 05/29/2013
Crash: No
Fire: No
Summary

ON 29 MAY, 2013 MY FAMILY AND I WERE DRIVING ON THE HIGHWAY WHEN THE CAR STALLED. THE RPMS WENT UP AND THE CAR JUST KEPT LOSING SPEED UNTIL IT WOULD NO LONGER GO WITH NO TROUBLE LIGHTS, WHICH IT GAVE THE IMPRESSION THE CAR HAD SLIPPED INTO NEUTRAL. A TOW TRUCK CAME AND BROUGHT THE CAR TO THE NEAREST FORD DEALERSHIP. THE DEALERSHIP SERVICE REPRESENTATIVE STARTED THE CAR AS SOON AS IT ARRIVED AND IT STARTED UP RIGHT AWAY AND STATED SINCE THERE WERE NO TROUBLE LIGHTS THAT THEY COULD NOT PROPERLY DIAGNOSE THE CAR SO THEY RETURNED THE CAR TO US. ON 5 JUNE, 2013 MY FAMILY AND I WERE DRIVING ON THE HIGHWAY WHEN IT STALLED AGAIN, BUT WE TURNED OFF THE CAR AND LET IT SIT, THEN RESTARTED IT AND IT WAS ABLE TO MAKE IT TO ANOTHER FORD DEALERSHIP WHERE THEY DID AN INSPECTION. THEY DROVE THE VEHICLE FOR 27 MILES AND COULD NOT RECREATE THE ISSUE AND NO TROUBLE CODES WERE PRESENT SO THEY COULD NOT DIAGNOSE IT. THEY GAVE US BACK OUR CAR AND ON OUR WAY HOME IT STALLED FOUR MORE TIMES NEARLY CAUSING ACCIDENTS WITH A SEMI-TRUCK. IT WAS BROUGHT BACK TO THE FIRST FORD DEALERSHIP WHERE IT WAS KEPT FROM THE 7TH-11TH. THE PROBLEM COULD NOT BE CREATED AND THE CAR WAS RELEASED BACK. ON THE WAY HOME IT STALLED AGAIN. ON THE 14TH IT STALLED AGAIN WHILE WAITING AT THE RIGHT TURN LANE AT AN INTERSECTION AND I BROUGHT IT TO THE DEALERSHIP WHERE IT WAS KEPT FROM THE 14TH-19TH FOR FURTHER DIAGNOSIS. THEY WERE FINALLY ABLE TO GET A CODE THAT REQUIRED THE POWERTRAIN CONTROL MODULE (PCM) TO BE UPDATED AND RECALIBRATED. ON THE 20TH IT WOULD NOT START AND A TOW TRUCK WAS CALLED AND THEY GAVE IT A JUMP START. I THEN TOOK IT TO AUTO ZONE AND THE BATTERY TESTED FINE AND THE DEALERSHIP LATER HAD THE SAME RESULTS. A PEN LIGHT TESTER SHOWED POWER WAS BEING DRAINED FROM THE BATTERY. THE CAR STALLED AGAIN ON THE 22ND REQUIRING IT TO BE PUSHED OFF THE ROAD TWICE. NOW THE DEALERSHIP SAYS THE BATTERY IS BAD. RECALL? *TR

06/11/2013
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 01/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8BM******
Summary

VEHICLE WOULD NOT START, TRIED SEVERAL TIMES BUT ONLY HEARD SOUND FROM STARTER BUT ENGINE DID NOT ATTEMPT TO START UNTIL A FOURTH TRY AND STEPPING ON THE GAS PEDAL. AFTER THIS THE VEHICLE WOULD FROM TIME TO TIME TURN OFF WHEN COMING TO A STOP. SERVICE DEPARTMENT STATED THAT THE THROTTLE BODY WAS BAD AND REPLACED IT. *TR

06/11/2013
Components: VISIBILITY/WIPER
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8BM******
Summary

FILLED WINDSHIELD WIPER FLUID. ALL LEAKED OUT. TANK SPRUNG A LEAK AND NEEDED TO BE REPLACED. *TR

06/11/2013
Components: ENGINE
Incident Date: 05/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8BM******
Summary

LEAKED ALL OIL FROM ENGINE, ACCORDING TO SERVICE DEPARTMENT FINDINGS THE HEAD GASKET BLEW. WAS 2 WEEKS IN THE SHOP. VEHICLE NEVER OVER-HEATED NOR WAS IT EVER DRIVEN IN A MANNER THAT SHOULD RESULT IN A BLOWN GASKET. *TR

06/07/2013
Components: POWER TRAIN
Incident Date: 06/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ7BM******
Summary

A QUICK SNAPSHOT OF THE STORY IS THAT WE PURCHASED A BRAND NEW FORD FIESTA THROUGH MILITARY CAR SALES IN JUNE OF 2011. AFTER HAVING THE CAR FOR LESS THAN ONE MONTH AND PUTTING 1,400 MILES ON IT, THE AUTOMATIC TRANSMISSION WENT OUT ON IT IN THE MIDDLE OF OUR VACATION. WE LOST A DAY OF OUR VACATION AND SOME CASH IN NON-REFUNDABLE HOTELS STAYS BUT ENDED UP WITH A RENTAL CAR WHICH WAS FINALLY COVERED UNDER THE MILITARY CAR SALES WARRANTY. ONE MONTH LATER, WE GOT THE CAR BACK AND AFTER ANOTHER MONTH AND ANOTHER 1,500 MILES, THE SECOND TRANSMISSION WENT OUT... A MONTH AND A HALF LATER AND TWO MORE TRANSMISSIONS, WE FINALLY GOT THE CAR BACK. SINCE THEN THE CAR HAS BEEN BACK TO THE FORD DEALER FOUR TIMES TO CORRECT ISSUES WITH THE AUTOMATIC TRANSMISSION (COMPUTER PROGRAMMING); ONE TIME THEY WERE UNABLE TO DUPLICATE THE ISSUE MY WIFE EXPERIENCED WITH THE CAR AND WE WERE FORCED TO ACCEPT IT BACK AS IS. FAST FORWARD TO TODAY AND OUR LOVELY CAR HAS BEEN AT THE DEALER FOR THE PAST MONTH GETTING ANOTHER TRANSMISSION, WITH NO END DATE IN SIGHT. MILITARY CAR SALES WARRANTY DEPARTMENT CONTINUES TO CLAIM THAT WE DO NOT MEET THERE GUIDELINES/THRESHOLD TO WARRANT THEM BUYING BACK OR REPLACING THE CAR. MY WIFE AND I HAVE HAD TO TAKE COUNTLESS HOURS OFF OF WORK TO TAKE THE CAR IN TO THE DEALER, PICK IT UP, GET THE RENTAL CARS, RENEW THE RENTAL AGREEMENTS, GO TO PMO OR CUSTOM AND THEN GET A NEW GAS CARD; NONE OF WHICH WE GET COMPENSATED/REIMBURSED FOR. PART OF THE ISSUE IS THAT SINCE THE VEHICLES PURCHASED ON BASE ARE U.S. SPECS, GERMAN FORD DEALER WILL REPAIR WARRANTED ITEMS, BUT ARE NOT ACCOUNTABLE TO REPLACE THE VEHICLE IF IT IS DEEMED TO BE A "LEMON"; THIS IS THE RESPONSIBILITY OF THE MILITARY CAR SALES WARRANTY DEPARTMENT. HAD I PURCHASED THIS VEHICLE IN THE U.S. I WOULD SIMPLY DRIVE THE CAR BACK TO THE DEALER AND HE WOULD REPLACE IT, NOT QUITE THE CASE HERE IN GERMANY. *TR

05/30/2013
Components: POWER TRAIN
Incident Date: 05/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2BM******
Summary

MY 2011 FORD FIESTA AFTER NOT EVEN 5 DAYS OF DRIVING THE VEHICLE IT STARTED JERKING/LUNGING FORWARD MAKING CRAZY CLICKING NOISE. TRANSMISSION SERVICE SOON LIGHT CAME ON CALLED THEM THEY CAME TO MY HOUSE AND GOT IT. IT TOOK THEM TWO WEEKS TO FIND THE PROBLEM AND FIX IT. THEN I WAS TOLD THE CAR HAS TO GET USE TO MY DRIVING NEVER HEARD THAT A DAY IN MY LIFE. NOW IT'S GRINDING, SLIPPING, HESITATING, LOSE POWER, AND ROLL BACKWARDS AT TAKE OFF. I WAS DOING 65 LAST WEEK WHEN THE CAR STARTED JERKING AND I ALMOST GOT HIT. TAKING IT IN SATURDAY TO SEE WHAT THEY SAY THIS TIME. *TR

05/22/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5BM******
Summary

THIS IS A 2011 FORD FIESTA WAS ON THE FREEWAY WITH CRUISE CONTROL SET AT APPROXIMATELY 60 MPH. WHEN I ATTEMPTED TO ACCELERATE TO CHANGE LANES AND EXIT THE FREEWAY, THE CAR LOST POWER AND IT LITERALLY FELT LIKE THE BRAKES WERE IN USE. SINCE (I ASSUME) THE BRAKE LIGHTS DID NOT GO ON, I NEARLY CAUSED AN ACCIDENT WITH A TRUCK THAT WAS BEHIND ME. I WAS FORTUNATE AND TRAFFIC THE TRAFFIC PATTERN ALLOWED ME TO GET TO THE SIDE OF THE ROAD. THE ENGINE NEVER SHUT DOWN, AND WHILE SITTING ON THE BERM AND IDLING, THE ACCELERATOR AGAIN RESPONDED PROPERLY. I PUSHED THE CRUISE CONTROL OFF BUTTON AND PROCEEDED WITH NO FURTHER PROBLEM, BUT HAVE NOT USED THE CRUISE CONTROL SINCE. I TOOK THE CAR TO THE TO KLABAN FORD SERVICE IN KENT OHIO THE DAY OF THE INCIDENT. IT IS STILL IN THE SHOP ON MAY 22 AND I DO NOT YET KNOW THE RESULT. I WAS TOLD THEY WILL TRY TO DUPLICATE THE PROBLEM. *TR

05/17/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5BM******
Summary

ALL THREE OCCURRENCES REQUIRING MY CAR TO BE TAKEN TO A SHOP FOR REPAIRS INVOLVED THE VEHICLE MOVING AT HI-WAY SPEEDS. WHILE TRAVELLING AT 65MPH, THE CRUISE CONTROL CUT OUT AND ENGINE DIED, SO I HAD TO COAST TO THE SIDE OF THE ROAD. EVENTUALLY IT RESTARTED AND I GOT HOME. THE ISSUE WAS ELECTRONIC IN NATURE ACCORDING TO THE DEALERSHIP WHERE I BOUGHT THE CAR, AND TOOK IT FOR SERVICE. THE PART WAS NOT IMMEDIATELY AVAILABLE AND WHEN ASKED, THE DEALERSHIP SAID IT WAS SAFE TO DRIVE UNTIL THE PART CAME IN. THE REPAIR WAS MADE UNDER WARRANTY. THE SECOND PROBLEM WAS VERY SIMILAR TO THE FIRST OCCURRENCE, AND THE DEALERSHIP TOLD ME IT WAS A DIFFERENT PROBLEM, BUT WAS NONETHELESS ELECTRONIC IN NATURE. THE REPAIR WAS MADE UNDER WARRANTY. THE THIRD AND MOST RECENT ISSUE INVOLVES THE TRANSMISSION. ON MY DAILY COMMUTE, CRUISE SET AT 65MPH, THE TRANSMISSION DISENGAGED. THERE WAS NO POWER TO THE DRIVETRAIN. WHEN I COASTED TO THE SHOULDER, NO GEAR COULD BE ACHIEVED. WHEN SHUT OFF, THE CAR WOULD NOT RESTART. AFTER ABOUT TEN MINUTES, AFTER MANY CLUNKING AND CLICKING NOISES HAD OCCURRED UNDER THE HOOD, THE CAR STARTED AND I CONTINUED. IT HAPPENED AGAIN...AND AGAIN. THIS OCCURRED FIVE TIMES IN 30 MILES, AND FINALLY THE CAR WOULD NOT RESTART. THIS WAS ABOUT FIVE MILES FROM HOME AND MY CAR HAD TO BE TOWED TO THE DEALER FOR REPAIR. THE CAR IS TWO YEARS OLD WITH 85,000 MILES. ALL MILES ARE HI-WAY MILES. ALL ROUTINE MAINTENANCE HAS BEEN PERFORMED WITH RECEIPTS. THIS VEHICLE IS A SAFETY HAZARD, FOR INTERMITTENT, TOTAL LOSS OF POWER AND CONTROL ON THE HI-WAY, AS WELL AS LEAVING THE OCCUPANTS STRANDED AT RISK, ON THE SHOULDER OF SAID HI-WAY. FORD DOES NOT SEEM TO WANT TO ACKNOWLEDGE PUBLICALLY THAT THIS IS A SAFETY PROBLEM (I.E. RECALL). *TR

05/16/2013
Components: POWER TRAIN
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7BM******
Summary

THE TRANSMISSION MAKES GRINDING NOISES IN GEARS 3 TO 6 FORD MECHANIC SAYS IT IS NORMAL,THERE IS NOTHING NORMAL ABOUT IT. I DON'T DARE GO ON THE HIGHWAY. THERE ARE MANY COMPLAINTS ON THE INTERNET WHY ISN'T FORD DOING ANYTHING? *TR

04/26/2013
Components: POWER TRAIN
Incident Date: 04/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJXBM******
Summary

CAR ACCELERATED FORWARD WHILE IN REVERSE GEAR. THE CAR WAS PUT INTO REVERSE GEAR TO BACK INTO A PARKING SPACE IN A DRIVE WAY ON A SLIGHT,15 DEGREE ( APPROXIMATE ) INCLINE. AS THE ACCELERATOR WAS PRESSED THE CAR LUNGED FORWARD INSTEAD REVERSE. *TR

04/25/2013
Components: POWER TRAIN
Incident Date: 08/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0BM******
Summary

EVER SINCE VEHICLE WAS NEW I'VE HAD PROBLEMS WITH THE DUEL CLUTCH 6 SPEED TRANSMISSION. WHEN UPSHIFTING THROUGH THE FIRST 4 GEARS TRANSMISSION SOUNDS LIKE A TIN CAN FULL OF MARBLES. UPSHIFTS A HARSH WITH A JERKING MOTION. TRANSMISSION IS RELUCTANT TO DOWN SHIFT INTO FIRST GEAR WHEN APPROACHING A STOP SIGN OR LIGHT AND WHEN I'VE TRIED TO ACCELERATE FROM A STOP THE VEHICLE RESPONDS LIKE IT NOT IN FIRST GEAR BY JERKING AND LUGGING DURING ACCELERATION UNTIL THE SPEED BUILDS UP. I'VE HAD ONE CASE WERE THE TRANSMISSION ACTED LIKE IT WAS IN NEUTRAL WHEN I LEFT A RED LIGHT. I WAS FORCED TO RELEASE THE GAS AND STEP ON THE BRAKE BEFORE IT ACTED NORMALLY. I'VE ALSO HAD ISSUES THE RPM NOT DROPPING DURING BRAKING REQUIRING ADDITIONAL BRAKE PRESSURE TO BRING VEHICLE TO STOP. I'VE CONTACTED FORD NUMEROUS TIMES ON THESE ISSUES AND HAVE BEEN TOLD ITS EITHER NORMAL, OR THEY CAN NOT DUPLICATE THE PROBLEM. *TR

04/19/2013
Components: POWER TRAIN
Incident Date: 03/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9BM******
Summary

THE AUTOMATIC TRANSMISSION IS PROBLEMATIC IN SHIFTING, DECELERATING THEN ACCELERATING WITH NO RESPONSE. THERE IS THE SOUND OF LOOSE NUTS AND BOLTS INSIDE THE TRANSMISSION WHILE BACKING UP. THERE ARE TIMES (NUMEROUS) WHEN YOU LET OFF A LITTLE ON THE GAS, AND THEN GO TO ACCELERATE AND NOTHING HAPPENS FOR A SECOND OR TWO....LITTLE SCARY AND DANGEROUS TO SAY THE LEAST. ODD SHIFTING TIMES DURING NORMAL CITY STREET SPEEDS. FEELS LIKE THE TRANSMISSION IS TRYING TO "FIND A GEAR". SERVICE WRITER AT ENCINITAS FORD SAYS THESE SIGNS ARE "NORMAL" FOR THAT STYLE OF TRANSMISSION. NOW I SEE TONS OF COMPLAINTS ONLINE ABOUT THE 2011-2013 FIESTA TRANSMISSIONS PROBLEMS, ESPECIALLY THE TRANSMISSION "GOING OUT" AND "REPAIRS" DONE AT THE VARIOUS DEALERSHIPS WHERE NOTHING HAS CHANGED WITH THE WAY THE TRANSMISSION IS WORKING. PLEASE HELP OUT ON THIS...I DO NOT WANT TO HAVE AN ACCIDENT DUE TO THESE ODD PROBLEMS! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

04/11/2013
Components: AIR BAGS
Incident Date: 04/10/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4BJ2BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE FROM THE FRONT DRIVER'S SIDE. THE AIR BAGS FAILED TO DEPLOY AND ALTHOUGH THE CONTACT WAS SECURED IN THE SAFETY BELT, HE SUSTAINED A CONTUSION TO THE HEAD. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT INSPECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 35, 961.

03/25/2013
Components: POWER TRAIN
Incident Date: 03/17/2013
Crash: No
Fire: No
Summary

IN FEBRUARY 2012, MY FORD FIESTA (AUTOMATIC DUAL-CLUTCH TRANSMISSION) HAD BARELY 15,000 MILES ON IT. THE DEALERSHIP FOUND A TRANSMISSION LEAK WHEN I TOOK THE CAR IN FOR REGULAR MAINTENANCE, AND THE DEALERSHIP KEPT THE CAR TO WORK ON IT FOR TWO WEEKS. ON MARCH 17, 2013, I WAS ABOUT TO RETURN HOME FROM AN OUT OF TOWN TRIP WHEN THE CAR GAVE A 'TRANSMISSION MALFUNCTION' MESSAGE, AT WHICH POINT THE TRANSMISSION BEGAN MAKING GRINDING NOISES WHEN TRYING TO SHIFT, JERKING, AND THEN IT WOULDN'T GO IN REVERSE. I HAD TO CALL ROADSIDE ASSISTANCE TO HAVE MY CAR TRANSPORTED TO A LOCAL DEALERSHIP TO HAVE THE CAR FIXED. THE FORD DEALERSHIP STILL HAS NOT BEEN ABLE TO TELL ME THE SPECIFIC PROBLEM WITH THE VEHICLE OR WHAT IS BEING DONE TO FIX IT. THIS CAR HAS 28,870 MILES ON IT AT THIS TIME. *TR

03/22/2013
Components: POWER TRAIN
Incident Date: 08/08/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXBM******
Summary

WHILE ACCELERATING TO GET ON THE HIGHWAY, THE CAR LOST POWER AND I HAD TO COAST TO THE SHOULDER. TURNING THE CAR OFF AND RESTARTING IT GOT IT TO RE-ENGAGE THE TRANSMISSION AGAIN. THE DEALERSHIP TOLD ME THAT IT IS A BAD TRANSMISSION, THAT I WAS LOOSING ONE OF THE CLUTCHES (THIS IS AN AUTOMATIC, DUAL-CLUTCH TRANSMISSION). WHILE FORD OFFERED ME $600 OFF A NEW TRANSMISSION, I DIDN'T HAVE THE MONEY TO PUT A NEW TRANSMISSION IN, AND I CONTINUED TO DRIVE THE CAR. ON MARCH 4TH, WHILE DRIVING ABOUT 40 MPH IN TOWN, THE CAR AGAIN LOST POWER. I COASTED TO THE SHOULDER, PARKED THE CAR AND ATTEMPTED TO RESTART IT. THIS TIME IT WOULD NOT START AND COULD NOT BE SHIFTED OUT OF PARK. AFTER ABOUT AN HOUR, THE CAR MADE SOME MYSTERIOUS CLICKING SOUNDS AND I WAS ABLE TO DRIVE THE CAR TO THE DEALERSHIP. THE DEALERSHIP COULD NOT DETERMINE THE PROBLEM, BUT DECIDED TO REPROGRAM THE TRANSMISSION CONTROL MODULE WITH AN UPDATE. EXACTLY A WEEK LATER (MARCH 11TH), THE CAR LOST POWER WHILE AT A STOP LIGHT, LEAVING ME STRANDED IN THE MIDDLE LANE OF A 3-LANE MAJOR CITY ROAD AT RUSH HOUR. I PUT IT IN NEUTRAL AND PUSHED THE CAR OUT OF THE STREET. ONCE AGAIN, IT REFUSED TO RESTART AND ONCE I PLACED IT IN PARK, THE TRANSMISSION WAS STUCK THERE. IT NEVER DID RECOVER AND HAD TO BE DRAGGED ONTO THE TOW TRUCK BED. THIS TIME THE DEALERSHIP TELLS ME THAT NOT ONLY ARE THE TRANSMISSION CLUTCH PLATES BAD, BUT NOW THE TRANSMISSION CONTROL MODULE IS ALSO DONE. THE CAR HAS 92,000 MILES ON IT NOW, THE MAJORITY OF WHICH (85% OR SO) ARE HIGHWAY MILES (I LIVE OVER 70 MILES FROM WHERE I WORK). I AM WAITING FOR A NEW TRANSMISSION TO COME FROM THE FACTORY. I WAS TOLD YESTERDAY (3/20/2013) THAT THE TRANSMISSION IS ON BACKORDER. I CAN ONLY CONCLUDE THAT EITHER THE NEW TRANSMISSIONS ARE BEING RETOOLED BEFORE BEING RELEASED, OR THERE ARE SO MANY FAULTY TRANSMISSIONS, THEY CAN'T KEEP UP WITH THE DEMAND. *TR

03/16/2013
Components: POWER TRAIN,ENGINE
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ3BM******
Summary

OVER THE PAST 1 1/2 MONTHS MY VEHICLE HAS STALLED ON THE FREEWAY 6 TIMES. EACH TIME THE "WRENCH" LIGHT CAME ON, THE DISPLAY READ "ENGINE MALFUNCTION" AND "SERVICE NOW". WHEN THIS WOULD HAPPEN, THE ENGINE TACHOMETER WOULD FIRST DROP TO 1000 RPM AND THE ACCELERATOR WOULD BECOME NON-RESPONSIVE. SOON AFTER THAT THE ENGINE WOULD JUST REV AS IF IT WERE IN NEUTRAL; THEN "BAM" THE TRANSMISSION WOULD ENGAGE ABRUPTLY AND MAKE A LOUD BANG NOISE AND LAG WHEN SHIFTING. THIS HAS BECOME A MAJOR CONCERN AS I HAVE HAD PEOPLE ALMOST RUN INTO THE REAR OF ME BECAUSE OF MY DECLINE IN SPEED. THE ONLY WAY TO GET THE VEHICLE BACK TO NORMAL OPERATION IS TO COMPLETELY PULL TO THE SIDE OF THE ROAD AND TURN THE CAR OFF FOR A FEW SECONDS AND RESTART IT, UNFORTUNATELY BY DOING THIS IT RESETS THE FAULT CODES AND DOES NOT RETAIN THE INFORMATION FOR THE DEALERSHIP TO BE ABLE TO DIAGNOSE. I HAD BROUGHT THE CAR TO THE DEALERSHIP AND LEFT IT FOR A WEEK. THEY INSTALLED A "FLIGHT RECORDER" AND DROVE FOR OVER 114 MILES TO TRY TO REPRODUCE THE PROBLEM; BUT COULD NOT. I HAD PICK ED UP MY CAR DISSAPOINTED THAT THEY COULD NOT REPRODUCE THE PROBLEM AND AS A RESULT COULD NOT FIX IT. WHEN I DROVE MY VEHICLE THAT SAME DAY TO WORK, IT HAPPENED AGAIN AT ONLY 26 MILES AFTER THEIR TESTING. I HAVE SEEN ON OTHER WEB SITES THAT THIS SEEMS TO BE A COMMON PROBLEM WITH OTHER 2011 FORD FIESTA'S, I ONLY HOPE FORD COMES UP WITH A FIX FOR THIS ISSUE SOON AS IT SEEMS TO ME TO BE A PROGRAM ISSUE WITH THE VEHICLES COMPUTER. *TR

02/22/2013
Components: POWER TRAIN
Incident Date: 11/09/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9BM******
Summary

WHILE PULLING OUT INTO TRAFFIC, TRANSMISSION SHUDDERED AND FAILED TO OPERATE CAUSING TRAFFIC TO COME TO A HALT. THIS WAS THE FIRST INCIDENT. SEVERAL TIMES AFTERWARDS, TRANSMISSION WOULD SHUDDER AND VIBRATE WHILE SHIFTING GEARS. TOOK TO DEALERSHIP IN NOVEMBER OF 2012 WHEN THIS FIRST OCCURRED AND THEY UPDATED THE TRANSMISSION PROGRAM. THIS UPDATE DID NOT FIX THE PROBLEM. RETURNED TO THE DEALERSHIP ON FEBRUARY 22, 2013 FOR THE SAME PROBLEM AND THEY'RE REPLY WAS, "THIS IS NORMAL". THIS IS NOT NORMAL, THIS CAR IS A DEATH TRAP. I ONLY DRIVE THIS VEHICLE ABOUT 9 MILES TO WORK A DAY AND I FEEL VERY UNSAFE DRIVING IT. *TR

02/22/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 10/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ6BM******
Summary

NUMEROUS TIMES WHEN DRIVING MY 2011 FORD FIESTA THE RPM'S SHOOT WAY UP AND THE CAR WON'T ACCELERATE WHEN I HIT THE GAS. EVEN WHILE DRIVING AT A SPEED OF 45MPH AND TRY TO GO FASTER THE CAR STALLS AND WONT ACCELERATE AT ALL AND GET QUITE SCARY WHEN THIS HAPPENS, ESPECIALLY ON A HIGHWAY WHEN YOU COULD CAUSE AN ACCIDENT. I HAVE BEEN DRIVING AND THIS HAPPENS AND I HAVE HAD TO PUT IT IN PARK TURN IT OFF AND TURN IT BACK ON TO GET IT TO ACCELERATE NORMALLY AGAIN. *TR

02/07/2013
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 01/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ5BM******
Summary

VEHICLE: 2011 FORD FIESTA, MANUAL TRANS., FWD. ROAD CONDITIONS: SNOW COVERED 1-2", NO ICE UNDERNEATH, NO SLUSH BUILDUP. INCIDENT: AT STOP SIGN WAITING TO TURN LEFT ONTO ROAD. ONCOMING TRAFFIC IN EITHER DIRECTION IS THRU, NO STOP. NO ONCOMING TRAFFIC. ACCELERATING ACROSS TWO LANES TO TURN LEFT- DIVIDED 4 LANE MUNICIPAL ROAD 40MPH SPEED LIMIT. MIDWAY ACROSS ROAD, FRONT WHEELS BEGAN TO SLIP, TRACTION CONTROL ACTIVATED AND REMOVED POWER. CAR STOPPED IN MIDDLE OF ROAD. WAS UNABLE TO MOVE VEHICLE IN 1ST/2ND/3RD GEAR WITHOUT TRACTION CONTROL REMOVING POWER. IN FIRST INSTANCE, ONCOMING TRAFFIC HAD TO STOP WHILE I EXITED VEHICLE AND PUSHED VEHICLE INTO MEDIAN WHERE TRACTION WAS FOUND. THIS HAPPENED TWICE. AFTER SECOND OCCURRENCE, DETERMINATION WAS MADE TO ONLY TURN RIGHT TO NOT PLACE SELF AT RISK OF ACCIDENT. FOLLOW-UP RESEARCH: EARLY PRODUCTION FORD FIESTA ARE INCAPABLE OF DEACTIVATING TRACTION CONTROL. LATER MODELS DO AND IN THE 3RD PRINTING OF THE OWNERS MANUAL IT IS RECOMMENDED TO TURN OFF TRACTION CONTROL IN SNOW OR MUD. THIS ACTION WOULD ALLOW WHEELS TO SPIN TO PAVEMENT AND GENERATE SUFFICIENT TRACTION TO MAINTAIN OR BEGIN VEHICLE MOTION. ADDITIONAL INFORMATION: ABOVE RESEARCH WAS OBTAINED BY DISCUSSION WITH FORD TECHNICAL SUPPORT/ENGINEERING. THEY ALSO ADVISED THAT IT WAS NOT POSSIBLE TO RETROFIT MY VEHICLE WITH THE CAPABILITY TO DEACTIVATE TRACTION CONTROL. I HAVE HAD VEHICLES IN THE PAST OF SIMILAR WEIGHT/POWERTRAIN/PROFILE WHICH WERE EQUIPPED WITH ONE-TOUCH BUTTONS TO DISABLE TRACTION CONTROL WHEN IN THE APPROPRIATE SITUATIONS. THESE CARS WERE VERY CAPABLE IN 1-2" OF SNOW WITH THE TRACTION CONTROL DISABLED. I HAVE ADVISED FORD THAT I INTENDED TO PROVIDE THIS REPORT TO NHTSA AND THEY LIKEWISE SAID THEY INTEND TO SELF-REPORT IT AS WELL. RECOMMENDATION: I BELIEVE THIS TO BE A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY WHATEVER MEANS NHTSA HAS AVAILABLE. *TR

02/05/2013
Components: POWER TRAIN
Incident Date: 06/21/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE HESITATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNABLE TO BE REPAIRED DUE TO THE VEHICLE HAVING A DUAL TRANSMISSION AND THAT AT 3,000 MILES ENGINE POWER WOULD DECREASE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 2,900.

01/20/2013
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 03/01/2002
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ5BM******
Summary

AFTER HAVING NO PROBLEMS WITH THIS CAR FOR THE FIRST 16000 MILES IT NOW JERKS AND THE TRANS FEELS AS IF YOUR DRIVING OVER RUMBLE STRIPS WHEN ACCELERATING FROM A STOP; BUMPING AND JERKING. SEEMS LIKE IT CANT SHIFT GEARS AND HAS NO ACCELERATION. THE CAR PERFORMS WORSE THE HOTTER THE ENGINE GETS. THIS CAR RIDES ANYTHING BUT SMOOTH. ALWAYS FEELS LIKE ITS GOING TO STALL. *TR

01/16/2013
Components: POWER TRAIN
Incident Date: 07/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6BM******
Summary

NUMEROUS OCCASIONS WHILE ACCELERATING AND DECELERATING THE 2011 FORD FIESTA STARTED TO STALL, JERK AND BUCK LIKE A BRONCO. IT SEEMED AS THOUGH IT WAS NOT GETTING POWER TO THE TRANSMISSION OR DRIVE TRAIN MOMENTARILY. THIS HAS BEEN AN ONGOING OFF AND ON FOR ABOUT A YEAR. WE RECENTLY TOOK IT TO THE SUNRISE FORD DEALERSHIP, FORT PIERCE, FL, AND THE SERVICE REP CLAIMS THEY COULD NOT FIND ANYTHING MECHANICALLY WRONG. THIS VEHICLE IS USED TO TRANSPORT YOUNG CHILDREN AND ADULTS. I EXPECT THE FORD MANUFACTURER TO EITHER REMEDY THE ISSUE OR BUY THE VEHICLE BACK FOR WHAT WE PAID FOR IT!!! IT COULD CAUSE AN ACCIDENT BECAUSE WHEN IT BUCKS IT ALSO SLOWS DOWN IN 45-50MPH TRAFFIC, AND THE TRAFFIC IS BUMPER TO BUMPER AT TIMES AND WE COULD GET REAR ENDED!!! SOMETHING NEEDS TO BE DONE IMMEDIATELY. SHOULD I ALSO FIND AN ATTORNEY THAT WILL REPRESENT US SHOULD FORD MOTOR BE LIABLE??? *TR

01/01/2013
Components: ELECTRICAL SYSTEM
Incident Date: 02/01/2011
Crash: No
Fire: No
Summary

CAR SPUTTERS TO START, THEN WON'T ENGAGE ANY GEAR. BATTERY WON'T HOLD A CHARGE. TODAY (01 JAN 2013) MARKS THE THIRD INCIDENT. THE DEALER PUT IN A NEW BATTERY THE FIRST 2 TIMES AND TOLD ME THE BATTERY WAS DEFECTIVE (TWICE). THIS CAR EATS BATTERIES. IT ALWAYS HAPPENS DURING COLD WEATHER. AFTER THE CAR STARTED, I ROLLED IN NEUTRAL OUT OF MY DRIVEWAY ONTO THE STREET. THEN THE CAR WOULD NOT ENGAGE IN ANY GEAR. I WAS A SITTING DUCK IN THE MIDDLE OF THE ROAD. I COULDN'T GO FORWARD OR BACKWARDS. I HAD TO TURN OFF AND RESTART ENGINE 4 TIMES UNTIL IT ENGAGED A GEAR. THEN I DROVE TO AUTOZONE WHERE THEY TESTED THE BATTERY. THEY SAID THE BATTERY WAS GOOD (1- YEAR OLD BATTERY HAD A 3-YEAR WARRANTY) AND THE ALTERNATOR ENGAGED, BUT THE BATTERY LOST ITS CHARGE RAPIDLY UPON TURNING OFF THE ENGINE. *TR

12/04/2012
Components: POWER TRAIN
Incident Date: 12/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXBM******
Summary

2011 FORD FIESTA. CONSUMER WRITES IN REQUEST TO INITIATE SAFETY RECALL FOR "BUCKING AND JERKING" PROBLEM WHILE DRIVING. *TGW THE CONSUMER STATED THE BUCKING AND JERKING WHEN SLOWING DOWN AND COMING TO A STOP. AT THE LAST MOMENT THE TRANSMISSION WOULD DROP INTO THE LOWEST GEAR WHILE THE ENGINE WAS STILL REDUCING ITS RPM. THE ENGINE IS THE PULLING AGAINST THE BRAKING ACTION WHEN THE RPM'S BUMP UP TO 16-18 RPM. THE CONSUMER WAS INFORMED BY THE DEALER, THAT THEY WERE AWARE OF THE SITUATION, BUT THEY COULDN'T DO ANYTHING ABOUT IT. THEY ALSO STATED IT MAY REQUIRE REPROGRAMMING A CONTROL MODULE, WHICH THEY COULDN'T DO, UNLESS FORD INITIATED IT. *JB

11/29/2012
Components: STEERING,POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/24/2012
Crash: No
Fire: No
Summary

I BOUGHT THE CAR NEW AND HAVE TAKEN IT TO TWO SEPARATE DEALERSHIPS TO CORRECT THIS ISSUE AND IT CONTINUES. INITIALLY, THE TRANSMISSION LIGHT CAME ON AND THE CAR BEGAN HAVING TROUBLE SHIFTING. AFTER THE FIRST REPAIR, THE CAR BEGAN SHAKING UNCONTROLLABLY. THE SECOND REPAIR CORRECTED THE SHAKING, BUT NOW (AT 15,755 MILES) THE CAR WILL (1) MAKE GRINDING METALLIC NOISES WHEN SHIFTING, (2) FAIL TO SHIFT ON ANY INCLINE (INSTEAD IT REVS TO APPROXIMATELY 2500 RPMS AND "STICKS" THERE), (3) JOLT FORWARD WHEN THE BRAKE IS APPLIED AS IF THE ACCELERATOR WAS PRESSED DOWN, AND (4) ROLL BACKWARDS ON HILLS AS IF IT IS A MANUAL TRANSMISSION. I UNDERSTAND THAT (4) CAN BE COMMON AMONG NEWER AUTOMATICS THAT ATTEMPT HIGHER FUEL ECONOMY. HOWEVER, NUMEROUS TIMES THE SPEED AT WHICH THE CAR ROLLS BACK HAS INCURRED A SAFETY RISK. THIS SEEMS TO BE ANOTHER INDICATION OF AN ISSUE WITH THE TRANSMISSION. *TR

11/01/2012
Components: AIR BAGS
Incident Date: 09/01/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4EJ8BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING APPROXIMATELY 25 TO 30 MPH WHEN ANOTHER VEHICLE CUT HER OFF, CAUSING A CRASH. UPON IMPACT, THE DRIVERS SIDE AIR BAGS DEPLOYED FROM THE STEERING WHEEL AND FROM THE FLOOR LEVEL. THE AIR BAG THAT DEPLOYED FROM THE FLOOR WAS SEWED STITCHED ON THE OUTSIDE AND THE SEAM WAS EXTREMELY SHARP. THE DRIVER RECEIVED LACERATIONS HER RIGHT WRIST. THE POLICE WERE CONTACTED AND A REPORT WAS AVAILABLE. THE DRIVER WAS TAKEN TO THE HOSPITAL LATER ON WHERE SHE RECEIVED STITCHES AND BELIEVED THERE WAS ALSO SOME NERVE DAMAGE. THE MANUFACTURER WAS LATER CONTACTED AND THEY ADVISED HIM THAT THEY WOULD SEND OUT COMPLAINT FORMS, WHICH HE NEVER RECEIVED. THE VEHICLE WAS LATER REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. THE CURRENT MILEAGE WAS APPROXIMATELY 16,000. UPDATED 12/19/12 *CN UPDATED 1/10/2013 *JS

10/31/2012
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 06/01/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4AJ9BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE TRAVELING 3 MPH THE VEHICLE ERRONEOUSLY ACCELERATED CAUSING ANOTHER VEHICLE TO CRASH INTO THE VEHICLE. THE DRIVER AND PASSENGER OF THE CONTACT'S VEHICLE SUFFERED WHIPLASH. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY FROM THE SCENE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS FOUND THAT THE TRANSMISSION HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 42,000. MAILED 02/18/15*LJ THE CONSUMER STATED EVEN AFTER THE ENGINE WAS OVERHAULED BECAUSE THE MECHANIC CLAIMED OIL LEAKED ONTO THE INTERNAL CLUTCHED CAUSED SLIPPAGE, HE CONTINUED TO EXPERIENCE PROBLEMS. THE CONSUMER BELIEVED THE PROBLEM WAS WITH THE FUEL INJECTION SYSTEM. UPDATED 03/29/16.*JB

10/29/2012
Components: SUSPENSION
Incident Date: 10/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9BM******
Summary

THE CAR STARTED SHAKING THIS IS NOT THE FIRST TIME THERE HAVE BEEN COUNTLESS OTHER PROBLEMS WITH THIS FORD PRODUCT. THERE NEEDS TO BE A RECALL ON THIS. *TR

10/24/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 10/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ5BM******
Summary

THE CAR IS AT THE DEALER FOR THE THIRD TIME SINCE THE BEGINNING OF THE MONTH. WHILE DRIVING, ALL OF A SUDDEN THE VEHICLE IS NOT IN "DRIVE" ANYMORE, AND I HAVE TO COAST TO THE SIDE OF THE ROAD, TURN OFF CAR, AND RESTART. IT IS AS IF THE TRANSMISSION JUST GOES OUT. THIS CAN HAPPEN MULTIPLE TIMES IN ONE DRIVING SESSION AND HAS HAPPENED ON HIGHWAY, ON SIDE STREETS, BACKING OUT OF MY DRIVEWAY, ETC. THE ENGINE LIGHT COMES ON REPEATEDLY EACH TIME. CAR ALSO LURCHES AND SOUNDS AS IF IT MIGHT STALL AT RANDOM TIMES WHEN ACCELERATING. EACH TIME, THE DEALER TEST DRIVES AFTER THE "FIX" HAVE BEEN FROM 0 MILES TO 6 MILES, IT DOES NOT SEEM LIKE THIS TEST DRIVE IS LONG ENOUGH TO SEE THE ISSUE. THIS PROBLEM IS AN EXTREME SAFETY HAZARD TO ME AND MY FAMILY AND I HAVE LOST FAITH IN FORD IN FIXING/DEALING WITH THIS PROBLEM. *TR

10/21/2012
Components: POWER TRAIN
Incident Date: 07/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ4BM******
Summary

TRANSMISSION, WHICH HAS NEVER BEEN SMOOTH WHEN ACCELERATING FORM STOP NOW STUTTERS AND SHUDDERS RAPIDLY WHEN ACCELERATING SLOWLY FROM A STOP. DOES NOT DO IT EVERY TIME BUT DOES IT FREQUENTLY. I HAVE HAD IT IN TO THE DEALER TO CHECK IT OUT AND THEY SAY THEY HAVE ADJUSTED IT BUT IT CONTINUES TO EXHIBIT THIS ODD BEHAVIOR. THE CAR DID NOT DO THIS IN THE FIRST YEAR OF OWNERSHIP. THE DEALER SAYS THE TRANSMISSION IS "QUIRKY". THE STUTTERING AND SHUDDERING IS NOT, AS FAR AS I AM CONCERNED, NORMAL FOR THIS TRANSMISSION AND NEEDS TO BE REPAIRED OR THE TRANSMISSION NEEDS TO BE REPLACED. THE TRANSMISSION DOES NOT FUNCTION AS PROMISED! *TR

10/18/2012
Components: ELECTRICAL SYSTEM,VISIBILITY,EQUIPMENT
Incident Date: 10/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4BM******
Summary

2011 FORD FIESTA. CONSUMER WRITES IN REGARDS TO HEATING AND AIR CONDITIONING SYSTEM *TGW THE CONSUMER STATED HE WOULD BECOME SICK, EXPERIENCE SHORTNESS OF BREATH AND BECOME EMOTIONAL WHEN HE USED THE AIR CONDITION OR THE HEATER. ALSO, THERE WERE TIMES WHERE THE VEHICLE WOULD NOT START AND THE BATTERY HAD TO BE REPLACED.

10/11/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 10/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT WAS TRAVELING 70 MPH WHEN SHE APPLIED THE BRAKES MOMENTARILY. AS THE ACCELERATOR PEDAL WAS ENGAGED, THE VEHICLE BECAME UNRESPONSIVE. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND SHUT OFF THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED, IT PRODUCED A VIOLENT JERK WHEN THE ACCELERATOR WAS ENGAGED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED SEVERAL TIMES SINCE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 29,281.

10/10/2012
Components: POWER TRAIN
Incident Date: 10/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8BM******
Summary

POWERTRAIN: HAVE HAD CHATTERING IN LOWER GEARS OF MY 2011 FORD FIESTA SE.....ACTS LIKE IS STRAINING AT TIMES TO GO INTO GEAR.....HAVE HAD IT TO DEALERSHIP AND THEY TELL ME IT IS NORMAL....ALSO CONTACTED FORD VIA EMAIL AND THEY CONCUR WITH THE DEALER..THE DEALER DID SOME COMPUTER UPDATES AND WHEN I GOT IT BACK IT STILL CHATTERS...........WHAT HAPPENS IF IT FAILS AND FORD REFUSES TO DO ANYTHING ABOUT THE PROBLEM....AS THE EXTENDED WARRANTY IS ONLY FOR 60,000 MILES AND I TRAVEL 60-90 MILES A DAY BACK AND FORTH TO WORK WHAT KIND OF DEPENDABLE VEHICLE DO I HAVE....... *TR

10/05/2012
Components: POWER TRAIN
Incident Date: 02/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ3BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT AFTER ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD HESITATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT IT WAS A KNOWN PROBLEM AND THEY WOULD REPROGRAM THE COMPUTER. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.

09/17/2012
Components: POWER TRAIN
Incident Date: 12/02/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE BEGAN TO ROAR AND THE VEHICLE EXHIBITED AN ABNORMAL CLICKING BEFORE STALLING. THE ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL DURING THE FAILURE. THE VEHICLE RESTARTED AFTER REPEATED ATTEMPTS. IN ADDITION, THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION WOULD EXHIBIT HESITATION. ON A SEPARATE OCCASION THE GEAR WAS SHIFTED INTO DRIVE WHEN THE TRANSMISSION FAILED TO OPERATE. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES FOR THE FAILURE. THE TCM AND PCM MODULES WERE REPLACED AND LATER, THE COMPUTER SYSTEM WAS UPDATED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 85. UPDATED 10/17/12*LJ THE CONSUMER STATED THE VEHICLE WOULD NOT MOVE FORWARD. THE DEALER REPLACED A CABLE. EIGHT MONTHS LATER, THE CHECK ENGINE LIGHT ILLUMINATED. ON ANOTHER OCCASION, THE VEHICLE WOULD NOT START AND WHEN IT DID START IT WOULD STALL, OR JUST REV. THE TRANSMISSION MODULE WAS REPLACED. UPDATED 10/18/12

09/09/2012
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ3BM******
Summary

THE POSITIVE BATTERY CABLE COMPLETELY SHEARED OFF PREVENTING THE CAR FROM STARTING. THE CIRCULAR LUG USED TO CONNECT THE CABLE TO THE POSITIVE BATTERY POST IS TOO THIN FOR THE SIZE OF THE CABLE AND EXTRA SAFETY FUSES AND CIRCUITRY. TO MAKE MATTERS WORSE SUCH A POORLY DESIGNED PART HAS A LEAD TIME FROM FORD'S OEM IN MEXICO OF 4-6 WEEKS. THE CAR HAS BEEN AT NORTH CENTRAL FORD IN RICHARDSON, TEXAS, SINCE 15 AUGUST. AFTER MISSING THE PART DELIVERY DEADLINE THREE TIMES THE DEALERSHIP FINALLY PROVIDED A RENTAL CAR. AS OF THE WRITING OF THIS ISSUE THE FORD FIESTA HAS BEEN IN THE SHOP FOR 26 DAYS, STILL WAITING FOR THE ORIGINAL PART FROM THE OEM. *TR

08/15/2012
Components: SEATS
Incident Date: 08/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ4BM******
Summary

THE REAR SEAT HEAD RESTRAINTS IN THE 2011 FORD FIESTA CREATE SIZABLE BLIND SPOTS WHEN THE DRIVER LOOKS OUT THE BACK WINDOW. I MUST TAKE THE HEAD RESTRAINTS OUT AND STORE THEM IN THE HATCH IN ORDER TO HAVE AN OBSTRUCTED VIEW, AND I MUST REINSTALL THEM WHEN I HAVE A PASSENGER IN THE REAR SEAT. SINCE FORD HAS FIXED THIS PROBLEM IN LATER MODEL FIESTAS BY INSTALLING FOLDING HEAD RESTRAINTS, I URGE FORD TO RECALL THE 2011 FIESTAS IN ORDER TO DO THE SAME. *TR

08/12/2012
Components: SEATS
Incident Date: 08/31/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5BM******
Summary

REAR SEAT HEAD REST CAUSES SEVERE BLIND SPOT. *TR

08/10/2012
Components: SEATS,VISIBILITY/WIPER
Incident Date: 04/13/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ8BM******
Summary

THE REAR HEAD RESTRAINTS IN THE 2011 FORD FIESTA CREATE SEVERE BLIND SPOTS OUT FROM THE REAR OF THE CAR. THESE BLIND SPOTS CAN ONLY BE MANAGED BY REMOVING OF BOTH THE LEFT AND RIGHT HEAD RESTRAINTS. THIS CREATES A SAFETY HAZARD FOR PASSENGERS WHO DO NOT KNOW, OR REPLACE THE HEAD RESTRAINTS IN A REAR COLLISION. FORD HAS ADDRESSED THIS ISSUE IN THEIR 2012 MODELS, BY USING A HEAD RESTRAINT THAT FOLDS DOWN WHEN NOT IN USE BY A PASSENGER. FORD HAS FAILED TO INCLUDE THIS UPDATE TO THE 2011 YEAR LINEUP. I LIVE IN A MAJOR URBAN AREA AND HAVE SEEN MANY OF THESE CARS DRIVING AROUND WITH EITHER NO HEAD RESTRAINTS PRESENT, OR INSTALLED INCORRECTLY. FORD IS CHARGING $300+ PER HEADREST MECHANISM. THE PART NUMBER IS <611A08 I HUMBLY REQUEST THAT THE NHTSA PLEASE LOOK INTO THIS MATTER. I WAS UNFORTUNATELY IN A HARD REAR END COLLISION LAST WINTER AND WILL ATTEST TO HOW WELL THE HEAD RESTRAINTS WORK IN CRASH CONDITIONS. THANK YOU VERY MUCH FOR YOUR TIME. *TR

08/01/2012
Components: ENGINE AND ENGINE COOLING,ENGINE
Incident Date: 07/04/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ0BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT WAS DRIVING 55 MPH WHEN HE BEGAN TO SMELL GASOLINE FUMES. THE ODOR WAS SO OVERPOWERING THAT EVEN AFTER EXITING THE VEHICLE HE COULD STILL TASTE AND THE SMELL GASOLINE IN HIS HAIR AND CLOTHING. THE FAILURE RECURRED NUMEROUS TIMES AND WOULD BECOME STRONGER WITH EVERY RECURRENCE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHO REFERRED THE CONTACT TO A SECOND DEALER. THE SECOND DEALER WAS ABLE TO LOCATE AN OIL LEAK AROUND THE SEAL, WHICH WAS REPAIRED BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 17,700. UPDATED 9/11/12*LJ UPDATED 9/26/12 *CN THE CONSUMER STATED THE SMELL USUALLY OCCURRED AFTER LONG 3-4 HOUR TRIPS. UPDATED 10/04/2012 *JS.....UPDATED 01/30/13 *BF THE CONSUMER STATED FORD SERVICE FOUND A BAD OIL SEAL COVERING THE ENTIRE BELL HOUSING. THE COOLING FAN WAS INOPERABLE. FORD REPLACED THE SENSOR AND ADVISED THE COOLING FAN MAY OPERATE THE SAME WAY. IF THIS DID OCCUR THE SERVICE TECH STATED HE WOULD NOT KNOW WHAT TO DO NEXT. THE ENGINE WOULD HAVE TO FREEZE UP FIRST. THE FAN CONTINUED TO BE INOPERABLE. THE CONSUMER COULD SMELL HOT STEEL UNDER THE HOOD. WHILE GOING UP A MOUNTAIN, THE MOTOR TIMING WENT OFF THEN WENT BACK UP. ALSO, WHEN IT RAINS FOR AT LEAST 3 DAYS THE MOTOR PICKS UP THE MOISTURE, THEN THERE IS A GAS SMELL. BURNING IN THE NOSE AND BURNING TASTE FOLLOWS FOR ONE NIGHT. UPDATED 2/5/2013 *JS CONSUMER REQUESTED TO HAVE ALL INFORMATION, REGARDING HIS VEHICLE DELETED FROM OUT WEBSITE. UPDATED 11/13/13

07/23/2012
Components: POWER TRAIN
Incident Date: 06/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ4BM******
Summary

THE THROTTLE BODY MALFUNCTIONED AFTER ONLY 17,600 MILES. ALSO 29 PARTS NEEDED TO BE REPLACED ALL AT ONCE UNDER THE HOOD. I HAVE FOUND SEVERAL STORIES ONLINE OF PEOPLE GETTING MULTIPLE TRANSMISSION REPLACEMENTS OR OTHER DRIVE TRAIN COMPONENTS ON THEIR 2011 FIESTA S. *TR

07/17/2012
Components: STRUCTURE,VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
Incident Date: 06/09/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ2BM******
Summary

COMING TO STOP YOU START TO SPEED UP WHY YOU ARE PRESSING ON BRAKES,DO TO THE FACT THAT THE BRAKE PEDAL AND GAS PEDAL ARE TO CLOSE TO EACH OTHER. *TR

06/25/2012
Components: SERVICE BRAKES
Incident Date: 12/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE BRAKES EMITTED A VERY LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE NOISE WAS CAUSED BY DIRT AND THE BRAKES NEEDED TO BE CLEANED. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000 AND THE CURRENT MILEAGE WAS 15,000. ...UPDATED 08-03-12 *BF

06/13/2012
Components: POWER TRAIN
Incident Date: 06/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ8BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT TOOK HER VEHICLE TO THE DEALER FOR ROUTINE MAINTENANCE AND WAS ADVISED SHE HAD A TRANSMISSION LEAK; HOWEVER, THEY WILL NOT REPAIR IT UNTIL IT GETS WORSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

06/13/2012
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 06/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ8BM******
Summary

TOOK CAR IN TO DEALERSHIP FOR OIL CHANGE, TIRE ROTATION, ETC. AND WAS TOLD IT HAD AN OIL LEAK AND THAT THEY WOULDN'T FIX IT (IT'S STILL UNDER WARRANTY) UNTIL THE LEAK BECAME WORSE! *TR

06/13/2012
Components: AIR BAGS,STRUCTURE
Incident Date: 05/24/2012
Crash: Yes
Fire: Yes
Vehicle Identification Number: 3FADP4FJ9BM******
Summary

VEHICLE WAS IN A MINOR 'FENDER BENDER' DURING RUSH HOUR - STOP AND GO - TRAFFIC. AIRBAGS DID NOT DEPLOY AND DAMAGE TO THE 2011 FIESTA SES WAS FIXABLE. VERY MINIMAL DAMAGE (DENT) TO CAR IN FRONT OF MY VEHICLE. MY VEHICLE WENT FROM FIXABLE TO IGNITING AND A TOTAL LOSS. *TR

04/17/2012
Components: SUSPENSION,FUEL SYSTEM, GASOLINE,STRUCTURE
Incident Date: 02/02/2012
Crash: No
Fire: No
Summary

1) FUEL LEAKED UNTO THE GROUND UNDER THE CAR.. 2) WHILE DRIVING WHEN I REACHED 60 MPH TO FRONT END OF THE CAR STARTED SHAKING.. 3) DOOR PANEL FELL APART. *JS

04/10/2012
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 04/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6BM******
Summary

22 DAYS PLUS ADDITIONAL 6 DAYS: TOLD BY FORD DEALERSHIP MECHANIC THAT OIL PAN IS LEAKING OIL, AND WATER PUMP LEAKING. DYE PEN FLUORESCENT LIGHT INSPECTION SHOWS FRONT CRANK SEAL LEAK, INSPECTION OF ENGINE BLOCK DAMAGED THREADS. REPLACED ENGINE PER FORD, REMOVED TRANSMISSION FROM ENGINE, DISASSEMBLE ENGINE FROM ENGINE MOUNT, MOUNT NEW SHORT BLOCK AND INSTALL, RESEAL COMPONENTS, RE-TIME ENGINE, INSTALL ENGINE TO TRANSMISSION ASSEMBLY, RECHECKED FOR LEAKS COOLANT AND OIL. FORD FIESTA BROKE DOWN NEXT DAY AFTER I PICKED UP CAR FROM FORD SHOP FOR 22 DAYS, AUTOMATIC TRANSMISSION WOULD NOT GO INTO DRIVE, REVERSE OR NEUTRAL, CALLED TOW TRUCK FOR HELP TO GET VEHICLE BACK TO FORD MECHANIC, WHO STILL WORKING ON CAR. I AM VERY DISAPPOINTED WITH THE QUALITY OF THE 2011 FORD FIESTA, DOESN'T GET 40MPG, GETS 35MPG, DOES NOT ACCELERATE WHEN YOU NEED TO KIND OF LAGS, THEN MAKES GURGLING NOISE IN THE WATER PUMP. 2011 FORD FIESTA IS NOT MADE IN THE USA AND IT SHOWS, IT'S A LEMON. *TR

03/26/2012
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 08/08/2011
Crash: No
Fire: No
Summary

I HAVE A VARIOUS PROBLEMS WITH THE TRANSMISSION. IT KEEPS HAVING A GRINDING NOISE LIKE IT HAS A HARD TIME GOING INTO GEAR. I HAVE NOTICED THAT THE PROBLEM IS WORSE WHEN TRYING TO QUICKLY STOP AS WELL AS ACCELERATING RIGHT AFTER. THE TRANSMISSION PROBLEM IS CURRENTLY KEEPING THE FIESTA IN THE SHOP RIGHT NOW BUT THE DEALERSHIP IS SAYING THAT THIS PROBLEM IS NORMAL AND THERE IS NO REPAIR IS AVAILABLE AT THIS TIME. I HAVE ALSO HAD PROBLEMS WITH THE WINDOW NOT ROLLING UP RIGHT. THIS WAS FIXED BUT I THINK THAT OVER TIME IT WILL START TO BE A PROBLEM AGAIN. THE FINAL PROBLEM IS THE SOUND SYSTEM NOT BEING PROPERLY WIRED AS I PLUGGED MY PHONE TO CHARGE AND THE RADIO STOPPED GETTING RECEPTION. *TR

03/21/2012
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 03/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ7BM******
Summary

GAS STICKS, BRAKES MAKE NOISE TOO STOP CAR, GAS SPEED CONTROL WIDE OPEN HARD TOO STOP CAR,BRAKES NOT WORKING WELL.......ALMOST KILLED SOMEONE!!!!!!!!!!!.....STUPID RENT A CAR FROM ENTERPRISE.... *JS

03/08/2012
Components: POWER TRAIN
Incident Date: 02/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ4BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE SURGED FORWARD AND HESITATED AS IF THE VEHICLE WAS GOING TO STALL. IN ADDITION, THE VEHICLE WAS SLOW TO RESPOND TO ACCELERATION AND WOULD OFTEN SURGE FORWARD ABNORMALLY WHILE ACCELERATING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THERE WAS A LEAK IN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED CORRECTLY AND WAS INSPECTED THREE TIMES BUT THE DEALER WAS NOT ABLE TO PROVIDE A PERMANENT REMEDY FOR THE FAILURE. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 4,086.

02/27/2012
Components: POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 04/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9BM******
Summary

AT CROSSROADS FORD,PRINCE GEORGE,VIRGINIA: THIS 2011 FORD FIESTA...SERVICE ENGINE SOON LIGHT CAME ON..DEALERSHIP CHECKED CAR TSB(POWER TRAIN CENTRAL MODULE-FOR TRANSMISSION) ONLY RE-SET/RE-PROGRAMMED TRANSMISSION COMPUTER.(APRIL 25,2011. ON NOVEMBER 4,2011...I TOOK VEHICLE BACK TO MORGANTON N.C.FORD DEALERSHIP.. MY FIESTA WOULD NOT START AND AFTER 4 ATTEMPTS TO START THE CAR IT HESITATED AND STARTED IT JERKED AND SOUNDED LIKE IT WAS BADLY MISSING....WHEN DRIVEN TO DEALERSHIP THE VEHICLE SERVICE ENGINE LIGHT CAME ON...IT WOULD NOT SHIFT GEARS PROPERLY AND THE RPMS WENT TO 3000RPMS BEFORE SHIFTING INTO ANY GEAR. DEALERSHIP STATED VEHICLE DIDN'T HAVE A PROBLEM AND AGAIN RE-PROGRAMMED AND UP-DATED THE TRANSMISSION COMPUTER. I WAS VERY UPSET. IN DECEMBER 22,2011: TRANSMISSION GEARS NOT SHIFTING PROPERLY. I TOOK VEHICLE TO LOCAL MORGANTON,N.C. FORD DEALERSHIP...THEY TESTED THE PCM..IT PASSED.TESTED TCM PASSED ALL CONTROLS. THEN TRIED TO TELL ME...IT WAS ONLY A LOW-BATTERY PROBLEM...BUT HAD TO RE-SET THE TRANSMISSION COMPUTER A THIRD TIME.THEN ON FEBRUARY 25,2012...FIESTA HATCH-BACK LOCK WOULD NOT LOCK TO STAY SHUT. I PROMPTLY TOOK VEHICLE TO MORGANTON,N.C. FORD DEALERSHIP AND THE CAR IS STILL THERE TO BE REPAIRED AND A PART IS ON ORDER. TO FIX THIS LOCK. I WAS GIVEN A RENTAL VEHICLE. I INTEND TO SUE FORD MOTOR CORP VIA N.CAROLINA LEMON LAW I AM A VERY-DISSATISFIED CUSTOMER>..MY CAR IS A PIECE OF CRAP. *TR

02/24/2012
Components: TRACTION CONTROL SYSTEM
Incident Date: 02/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE TRACTION CONTROL WOULD REMAIN ACTIVATED ERRONEOUSLY AND COULD NOT BE TURNED OFF. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD POSSIBLY CAUSE A CRASH WHEN DRIVING IN INCLEMENT WEATHER. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 12,155.

01/16/2012
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 01/14/2012
Crash: No
Fire: No
Summary

EARLY YEAR 2011 MODELS OF FORD FIESTA DO NOT HAVE THE ABILITY TO DISABLE THE ELEC. STABILITY CONTROL KNOWN AS ADVANCTRAC FOR DRIVING IN ICY CONDITIONS. WHILE DRIVING UP A HILL WITH SNOW AND/OR ICE COVER THE FRONT DRIVE TIRES STARTED TO SPIN SLIGHTLY. THE ENGINE AUTOMATICALLY REDUCED POWER IMMEDIATELY TO BOTH WHEELS UNTIL ALL FORWARD MOMENTUM CEASED. AT THIS POINT THE VEHICLE STARTED SLIDING BACKWARD DOWN THE HILL WITH NO CONTROL SINCE THERE WAS NO POWER TO THE WHEELS. THIS WAS EXTREMELY DANGEROUS AS THE HILL HAD A STEEP DROP-OFF ON ONE SIDE AND TREES ON THE OTHER. I WAS ABLE TO DRIVE OUR 2010 FORD FOCUS AND OUR 2001 CHEVROLET BLAZER UP THE SAME HILL AT THAT TIME WITH NO ISSUES OR HESITATION. A SIMILAR EVENT HAS OCCURRED ON A LEVEL ROAD WHERE THE SNOW IS DEEP AND THE VEHICLE HAS COME TO A STOP. IF BOTH TIRES START TO SPIN, POWER IS REDUCED TO THE DRIVE WHEELS AND THE VEHICLE IS EFFECTIVELY STUCK. THIS IS ESPECIALLY DANGEROUS AT SLIPPERY INTERSECTIONS. IF THE VEHICLE HAD A DISABLE FUNCTION FOR THE ADVANCTRAC, THE CAR COULD EASILY BE DRIVEN OUT OF ICY CONDITIONS SUCH AS THESE. THERE IS NO INFORMATION IN MY OWNER'S MANUAL (1ST PRINTING) ON THIS CONDITION. IN LATER MANUALS (3RD PRINTING WHICH CAN BE DOWNLOADED) FORD HAS PROVIDED A MANUAL SHUT-OFF THROUGH THE MULTIFUNCTION DISPLAY. THIS OPTION DOES NOT EXIST ON MY VEHICLE'S MULTIFUNCTION DISPLAY. EARLY 2011MY FORD FIESTAS SHOULD BE RECALLED AND UPDATED TO FIX THIS DANGEROUS CONDITION. *TR

01/05/2012
Components: POWER TRAIN
Incident Date: 12/15/2010
Crash: No
Fire: No
Summary

I BROUGHT THE CAR 6 MONTHS AGO. IN THE BEGINNING THE CAR WAS HESITANT AFTER ACCELERATION AND LACKED POWER ON HILLS. ABOUT A MONTH AGO IT STARTED TO MAKE CLUCKING NOISES. AFTER THE CAR STARTED, IT REFUSED TO ENGAGE IN ANY GEAR. I WOULD ABLE TO REVERSE AND THEN FINALLY DRIVE AFTER THE CAR WARMED UP AND NUMEROUS RESTARTED. THIS HAPPENED NUMEROUS OCCASIONS AND I ATTEMPTED TO FIX THE PROBLEM 3 TIMES AT THE DEALERSHIP. THE DEALERSHIP DID NOT FIND ANYTHING WRONG WITH THE CAR ON THEIR DIAGNOSTICS AND THEY WERE UNABLE TO REPLICATE THE PROBLEM AT THE DEALERSHIP. FINALLY, THE DEALERSHIP SAID THE ISSUE IS THE BATTERY IS LOW. DON'T THINK THIS WOULD SOLVE THE PROBLEM THROUGH... *TR

12/28/2011
Components: POWER TRAIN
Incident Date: 12/28/2011
Crash: No
Fire: No
Summary

AT A COMPLETE STOP TO TURN RIGHT WITH BRAKE PRESSED, THE ACCELERATOR WOULD NOT WORK AS I TOOK MY FOOT OFF THE BRAKE AND PRESSED THE GAS PEDAL. I WAS ABLE TO COAST OFF THE STREET TURNING RIGHT UNTIL EVENTUALLY THE CAR WOULD ACCELERATE. VERY SCARY. *TR

12/12/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/11/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 70 MPH, A WARNING CHIME SOUNDED, THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

12/06/2011
Components: POWER TRAIN
Incident Date: 11/29/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6BM******
Summary

WELL MY FORD FIESTA HAD LESS THAN 1800 MILES ON IT WHEN THE TRANSMISSION STARTED CHATTERING WHILE HOLDING A STEADY TRAFFIC SPEED OF 30 MPH AFTER IT WARMED UP. NOW IT DOES IT BAD BETWEEN 30 AND 55 MPH, STILL AFTER IT IS WARMED UP. IT?S FINE WHEN IT?S COLD. ALSO TWICE AFTER DRIVING 2900 MILES ON THE CAR, THE TRANSMISSION WOULD NOT RELEASE WHEN TRYING TO STOP AT A STOP LIGHT. IT DROVE ME THROUGH A RED LIGHT, TWICE. IT WAS AS IF I WAS DRIVING A MANUAL TRANSMISSION CAR AND FORGOT TO PUT THE CLUTCH IN. SCARED ME TO DEATH, BUT I?M FORCED TO KEEP DRIVING IT. TOOK IT TO KLINE MOTORS, A FORD DEALERSHIP IN WINFIELD KS. THEY SAID THEY WORKED ON IT FOR 2 HOURS AND CHARGED ME OVER $175 AND DID ABSOLUTELY NOTHING I COULD TELL EXCEPT OFFER TO REPLACE THE TRANNY FOR $5200. FOR 2 HOURS WORK THEY DID NOT EVEN UP-DATE THE COMPUTER THAT DRIVES THE TRANSMISSION. I BET THE MECHANIC NEVER EVEN TOUCHED IT. FORD WILL NOT COVER IT BECAUSE THE CAR WAS IN A VERY MINOR FENDER BENDER AND THE TITLE WAS MARKED REBUILDER. WHAT A COP OUT. WHAT TICKS ME OFF ABOUT KLINE?S IS I TOLD THE SERVICE MANGER I RE-BUILT THE CAR, WHICH WAS NOTHING MORE THAN A FRONT BUMPER COVER AND AC LINES FOR THE MOST PART AND ALL THE PARTS WERE OEM PARTS. I ASKED KLINE?S TO CHECK THE VIN TO MAKE SURE FORD WOULD COVER IT, NEVER CHECKED IT BUT SAID IT WOULD BE COVERED TO 36,000 MILES AND BRING IT IN ANYWAY. WHY THE CAR WAS FLAGGED BY THE INSURANCE COMPANY I HAVE NO IDEA, BUT FORD IS SURE USING IT AS AN EXCUSE NOT TO TOUCH IT. IN ANY CASE I GOT A PIECE OF CRAP FORD FIESTA THAT I?M SCARED TO DEATH TO DRIVE, BUT FOR NOW I?M STUCK WITH IT EVERY DAY, AND EVERY DAY WONDERING IF IT?S GOING TO DRIVE ME THROUGH ANOTHER INTERSECTION TO GET HIT BY SOMEONE. IF I WAS FORD I WOULD BE SCARED TO DEATH WITH THESE CARS ON THE ROAD. THIS SHOULD BE A SAFETY ISSUE AND THE NTSB SHOULD FORCE THEM TO MAKE A RE-CALL FOR SAFETY REASONS. *TR

12/03/2011
Components: POWER TRAIN
Incident Date: 08/01/2011
Crash: No
Fire: No
Summary

I RECENTLY PURCHASED A BRAND NEW 2011 FORD FIESTA. IN THE PAST 5 MONTHS I HAVE TAKEN IT TO THE DEALERSHIP I PURCHASED IT FROM 5 TIMES BECAUSE THE TRANSMISSION MAKES A LOUD GRINDING NOISE AND LURCHES FORWARD WHEN I AM ON A HILL OR IN STOP AND GO TRAFFIC. I HAVE CONTACTED FORD DIRECTLY AND GOT THE SAME RESPONSE AS WHEN I TOOK IT TO THE DEALER. THEY BOTH SAY IT IS "NORMAL". AFTER CONTACTING FORD DIRECTLY THE SERVICE MANAGER AT MY LOCAL FORD CONTACTED ME AND WENT ON A TEST DRIVE WITH ME WHERE HE SAID HE BOTH HEARD AND FELT WHAT I WAS TALKING ABOUT. HE THEN TOOK A CAR RIGHT OFF THE LOT FOR A TEST DRIVE AND TOLD ME THAT ONE DID NOT DO ANY OF THE THINGS MINE IS DOING. A COUPLE HOURS LATER I GET A CALL FROM HIM STATING FORD HAS TOLD HIM THIS IS NORMAL FOR THE CAR TO MAKE THESE NOISES AND LURCH FORWARD AND THAT THERE IS NOTHING ELSE THEY CAN DO FOR ME. ASSURING ME THAT THE CAR IS UNDER WARRANTY AND THAT IF THE TRANSMISSION FAILS IT WILL BE COVERED. I DRIVE 70 MILES A DAY IN RUSH HOUR TRAFFIC ON HILLS AND TO ME THIS IS A HUGE SAFETY CONCERN. THERE ARE MANY PEOPLE THAT HAVE COMPLAINED TO FORD ABOUT THE SAME PROBLEM SO THEY DID THE TSB FOR THIS ISSUE AND IT MADE THE PROBLEM WORSE NOW WHEN I AM ON A HILL THE CAR ROLLS BACK AND THE GRINDING NOISE IS WORSE. I TOOK THE CAR BACK RIGHT AFTER THEY PERFORMED THE TSB AND TOLD THEM AND THEY ARE STILL SAYING THIS IS NORMAL. *TR

11/15/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ6BM******
Summary

MY FORD FIESTA IS A GOOD AUTOMOBILE. HOWEVER THERE IS A PROBLEMATIC DESIGN FLAW IN THE BRAKE LEVER TRAVEL AND SIZE AND PLACEMENT OF THE BRAKE PEDAL. I HAVE A SIZE 12 FOOT AND THERE IS INADEQUATE SPACE FOR PROPER CLEARANCE BETWEEN THE BRAKE PEDAL AND THE ACCELERATOR. MANY TIMES MY FOOT MUST SWING COMPLETELY TO THE RIGHT AND HIT THE CENTER CONSOLE TO CLEAR THE BRAKE PEDAL IN STOP AND GO TRAFFIC TO ACCELERATE THE CAR. ALSO THE BRAKE LEVER TO THE MASTER CYLINDER HAS WAY TOO MUCH TRAVEL FOR SUCH A SMALL AUTOMOBILE. WHEN DEPRESSING THE BRAKE PEDAL IN A EMERGENCY STOP THE BRAKE PEDAL DEPRESSES PAST A POINT WHERE THE TOP OF MY SHOE TOUCHES THE ACTUAL LEVER ARM THAT THE PEDAL IS ATTACHED TO, THEREBY RESULTING IN UNPREDICTED SUDDEN INCREASE IN BRAKING. THE BRAKE PEDAL ITSELF IS TOO SMALL IN WIDTH FOR BIG FEET. I ALSO MANAGED ONE TIME WHILE BRAKING TO TOUCH THE ACCELERATOR AT THE SAME TIME. OLDER FORD CARS AND TRUCKS REQUIRED ONLY TO TAP THE BRAKE A SMALL DISTANCE BEFORE COMPLETE STOP. WHY DID THIS CHANGE? I HAVE CHECKED THE BRAKE LEVEL FLUIDS AND THEY ARE AS SPECIFIED IN THE OWNERS MANUAL. I FEEL WHEN USING THE BRAKE PEDAL IT SHOULD NOT DEPRESS PAST THE POINT OF THE ACCELERATOR PEDAL IF THEY ARE LOCATED SO CLOSE. THIS SITUATION MAKES ONE CONSCIOUS CONSTANTLY ABOUT FOOT PLACEMENT WHILE DRIVING. THIS COMPLAINT SHOULD BE E-MAILED TO THE ENGINEERING DEPARTMENT AT FORD ASAP SO THEY CAN TAKE CORRECTIVE ACTION IMMEDIATELY. I WOULD NOT WANT TO BE RESPONSIBLE FOR NOT REPORTING THIS IN THE EVENT SOMEONE WAS NOT ACKNOWLEDGED OF THIS ENGINEERING FLAW. *TR

11/14/2011
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 11/13/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THE WRENCH AND OIL LIGHT ILLUMINATED SIMULTANEOUSLY. ACCORDING TO THE OWNER'S MANUAL, THAT INDICATED THAT THE ENGINE OIL HAD EXPIRED. UPON DRIVING TO THE DEALERSHIP, THE TRANSMISSION FAILED TO SHIFT OVER AND THE VEHICLE STALLED. THERE WAS GAS IN THE VEHICLE. THE DEALER RESET THE LIGHT. HOWEVER, THE ENGINE LIGHT CONTINUED TO ILLUMINATE. UPDATED 02/01/12*LJ UPDATED 02/08/12

11/06/2011
Components: ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 12/13/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1BM******
Summary

EARLY MODEL 2011 FORD FIESTA ARE NOT EQUIPPED WITH DEFEAT-ABLE TRACTION CONTROL. LATE MODEL 2011 AND ALL 2012 MODELS HAVE A MENU TO DISABLE THE FEATURE. MODERATE SNOWFALL. APPROXIMATELY 4-6 INCHES. IF VEHICLE IS STOPPED BECAUSE OF TRAFFIC, OR A STOP SIGN OR BECOMES STUCK IN THE SNOW IT IS NOT POSSIBLE TO TURN OFF THE TRACTION CONTROL FEATURE ON THE VEHICLE TO GET MOVING AGAIN OR TO GET UN-STUCK. THE TRACTION CONTROL IS SO AGGRESSIVE THAT THE WHEELS WILL LITERALLY NOT TURN IF ANY SLIP IS DETECTED. THIS FORCES THE DRIVER TO EXIT THEIR VEHICLE AND PUSH THE VEHICLE OR SHOVEL DOWN TO THE PAVEMENT, OR WAIT FOR A TOW TRUCK. EITHER WAY THE DRIVER IS EXPOSED TO TRAFFIC IN INCLEMENT WEATHER. YOU CAN SIT IN THE CAR AND HOPE NO ONE HITS YOU WHILE YOU WAIT FOR THE TOW TRUCK. OR YOU CAN GET OUT AND SHOVEL OR PUSH AND HOPE THAT NO ONE HITS YOU. I HAVE ATTEMPTED TO CONTACT FORD CUSTOMER SERVICE, WHOSE ANSWER IS THAT IT IS DEFEAT-ABLE AND THEY CITE A PAGE IN THE OWNERS MANUAL THAT DOESN'T EXIST IN THE EARLY MODEL YEAR FIESTA'S. THE DEALERSHIP ALSO ATTEMPTED TO GIVE ME THE SAME ANSWER. I HAD TO SHOW THEM THAT THE PAGE OF THE BOOK THEY WERE CITING WAS A LATER PRINTING. EXITING YOUR VEHICLE IN A SNOWSTORM OR JUST AFTER A SNOWFALL IS A VERY SERIOUS SITUATION. EVEN STAYING IN YOUR CAR BLOCKING TRAFFIC IN A SNOWSTORM OR AFTER SNOWFALL IS A SERIOUS AND DANGEROUS SITUATION TO THE GENERAL PUBLIC. FORD NEEDS TO CORRECT THIS PROBLEM FOR ALL EARLY MODEL YEAR 2011 FIESTA'S. FORD HAS ALREADY ACKNOWLEDGED AN OVERSIGHT WITHOUT SAYING IT BY PUTTING THE FEATURE IN LATTER BUILT 2011'S AND ALL 2012'S. AS THE SNOWY SEASON APPROACHES I AM FACED WITH THE SAME DANGEROUS SITUATIONS THAT I THOUGHT FORD MAY FIX ON THEIR OWN. I NEED YOUR HELP. *TR

11/06/2011
Components: POWER TRAIN
Incident Date: 10/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5BM******
Summary

THE TRANSMISSION SEEMS TO FAIL TO GO INTO NEUTRAL WHEN BRAKES ARE APPLIED. CAR STARTED WITH TRANSMISSION ISSUES INITIALLY WITH THE CAR TRYING TO FIGHT THE BRAKES A FEW TIMES JUST BEFORE STOPPING. AT TIMES THE CAR SIGNIFICANTLY OVERCOMES THE BRAKES. ON ONE INSTANCE THE CAR FAILED TO STOP AT RED LIGHT AND MANAGED TO CREEP INTO THE INTERSECTION BEFORE STOPPING. THE TRANSMISSION DOES SEEM TO HAVE SAFETY PROBLEMS PARTICULARLY IT MAKES IT HARD TO PREDICT HOW THE CAR WILL COME TO A STOP FROM A HIGH RATE OF SPEED. THE STOPPING IS JERKY AND THE STOPPING DISTANCE IS VARIABLE AND INCONSISTENT DUE TO THE "JERKY" BEHAVIOR OF TRANSMISSION. *TR

10/26/2011
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 05/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXBM******
Summary

EVER SINCE I PURCHASED THIS VEHICLE THE DOORS (BOTH INSIDE AND OUTSIDE) HAVE PERIODIACALLY FAILED TO UNLOCK AFTER SHUTTING OFF THE CAR, WITHOUT HITTING THE UNLOCK BUTTON EITHER ON THE KEY OR ON THE DASH (THIS HAS OCCURED ON ALL DOORS EXCEPT THE DRIVERS SO FAR). I HAVE TAKEN IT BACK TO THE DEALER MANY TIMES AND SINCE THEY CAN'T FIND A PROBLEM THEY EITHER WON'T OR CAN'T FIX IT. THIS IS A SAFETY ISSUE BECAUSE IT IS POSSIBLE THAT THE ALL THE DOORS WILL FAIL TO UNLOCK TRAPPING PEOPLE IN THE VEHICLE. THIS IS ALSO TROUBLING BECAUSE THERE ARE NO MANUAL BUTTONS TO UNLOCK INCASE THE SYSTEM FAILS. WHETHER IT IS A WIRING PROBLEM, A PROBLEM WITH THE MASTER UNLOCKING MODULE OR LACK OF REPAIR KNOWLEDGE WITH THE DEALERSHIP I DON'T KNOW. *TT

10/14/2011
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 09/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9BM******
Summary

MAKES LOUD GRINDING SOUND AND SEEMS LIKE THE CAR IS ABOUT TO STALL WHILE DRIVING. THE CAR ALSO SEEMS TO STALL WHEN DRIVING FROM A FULL STOP. TRANSMISSION FLUID LEAKS. *TR

10/08/2011
Components: POWER TRAIN
Incident Date: 11/11/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6BM******
Summary

VEHICLE HESITATES GREATLY UPON ACCELERATION AND STUTTERS LIKE IT IS JUMPING IN AND OUT OF GEAR. IT IS AN AUTOMATIC. *TR

09/30/2011
Components: AIR BAGS,SEATS
Incident Date: 09/18/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4EJ8BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH AND MAKING A TURN WHEN SHE CRASHED INTO A COVERT. THE AIR BAGS DID DEPLOY ON IMPACT AND THE CONTACT SUSTAINED A FRACTURED BACK AS A RESULT. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED AS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 18,000. UPDATED 11/03/11*LJ THE CONSUMER STATED THE MANUFACTURER HAS SINCE BEEN MADE AWARE OF FAILURE. UPDATED*JS

09/26/2011
Components: POWER TRAIN
Incident Date: 05/11/2011
Crash: No
Fire: No
Summary

SINCE I BOUGHT THIS CAR, THE TRANSMISSION HAS GRINDED. FORD CLAIMS THAT THE GRINDING IS NORMAL. A TRANSMISSION GRINDING IS FAR FROM NORMAL. I HAVE LINKS OF MANY PEOPLE WITH THE SAME PROBLEM. FORD IS BEATING AROUND THE BUSH WITH THE PROBLEM AND NOT DOING A THING ABOUT IT. SOMETHING NEEDS TO BE DONE. LINKS ARE AS FOLLOWS: HTTP://WWW.MOTHERPROOF.COM/NEWS-RANTS/STORY/2011-FORD-FIESTA-PREVIEW1 HTTP://FIESTAFACTION.COM/FORUMS/FIESTA-SERVICE-BAY/35272-TRANSMISSION-GRIND-NORMAL.HTML HTTP://FIESTAFACTION.COM/FORUMS/FIESTA-SERVICE-BAY/34826-AUTOMATIC-TRANSMISSION-NOISES.HTML. *TR

09/25/2011
Components: POWER TRAIN
Incident Date: 08/09/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXBM******
Summary

GENTLEMEN: WE ARE ALSO VERY SHOCKED AS THAT IN COLOMBIA THE SUPERVISOR FROM THE DEALER SHIP, EVERY TIME WE CALL HIM ON THE PHONE, HE IS NOT AVAILABLE FOR US AND HE JUST SENT US THE REASON THE HAS NO INFORMATION TO GIVE US. IT IS POSSIBLE THAT ONE OF YOU AT FORD CAN GIVE US SOME INFORMATION ABOUT THESE ANOMALIES? ON MAY 13TH, 2011, WE BOUGHT TWO VEHICLES FORD FIESTA SEDAN AUTOMATIC FROM THE DEALERSHIP LOCATED IN THE CITY OF MEDELLIN, COLOMBIA, SOUTH AMERICA,. WITH THE BILL SIGNED ON MAY 13TH, 2011, WE BOUGHT THE CAR FORD FIESTA SEDAN AT, BLACK GALA COLOR, 2011 MODEL, CAR TYPE, AND ALSO THE CAR FORD FIESTA SEDAN AT, WHITE OXFORD COLOR, MODEL 2011, AUTOMOTIVE TYPE, WITH THE ON MAY 23TH, 2011, AS IT IS STATED IN THE DEALER REPAIR ORDER, THE VEHICLE FORD FIESTA SEDAN AT, BLACK COLOR, (WITH LESS THAN 200 KILOMETERS OF TRAVEL ON THE TACHOMETER), MUST BE BROUGHT TO THE DEALERSHIP BECAUSE IT HAD A STRANGE NOISE FROM GEAR WHEN THE CAR STARTED RUNNING. THE ROAD TEST WAS CONDUCTED BY EMPLOYEES OF THE CONCESSIONAIRE AND AN EMPLOYEE CRASHED THE CAR IN THE REAR BUMPER, ON THE 24TH OF MAY, AFTER EXHAUSTING ALL POSSIBLE CLAIMS AGAINST THE DEALERSHIP, THE SERVICE MANAGER OF THE DEALER, GAVE US A WRITTEN CERTIFICATION THAT THE CAR HAD UNDERGONE A REPROGRAMMING OF THE POWERTRAIN, AND THERE WAS NO NEED TO REMOVE OR TO DISMANTLE ANY COMPONENT OF THE VEHICLE. ALSO HE TOLD US THAT THE STRANGE SOUND THAT THE CAR WAS HAVING, WAS NORMAL BECAUSE THE DOUBLE CLUTCH THAT BELONGS TO THE AUTOMATIC FORD FIESTA, AND ALSO IT WAS NORMAL IN THE OTHER CAR, THE FORD FIESTA SEDAN AT, COLOR OXFORD WHITE. BECAUSE OF THIS EXPLANATION, WE, WHO ARE NOT EXPERTS IN AUTO MECHANICS, WE BELIEVED THIS EXPLANATION WAS TRUE AND AGAIN WE RECEIVED BACK THE CAR FORD FIESTA SEDAN AT, BLACK COLOR . WE DO NOT HAVE ANY POSITIVE ANSWER YET. CAN SOMEONE HELP US? *TR

09/25/2011
Components: POWER TRAIN
Incident Date: 08/09/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6BM******
Summary

GENTLEMEN: WE ASK YOU TO INTERVENE AND GIVE US A FINAL SOLUTION IN THE CASE WHICH WE ARE GOING TO PROCEED, BASED ON THE FOLLOWING FACTS. ON MAY 13TH, 2011, WE BOUGHT TWO VEHICLES FORD FIESTA SEDAN AUTOMATIC FROM THE DEALERSHIP LOCATED IN THE CITY OF MEDELLIN, COLOMBIA, SOUTH AMERICA, AND ALSO THE CAR FORD FIESTA SEDAN AT, WHITE OXFORD COLOR, MODEL 2011, AUTOMOTIVE TYPE, ON THE 24TH OF MAY, AFTER EXHAUSTING ALL POSSIBLE CLAIMS AGAINST THE DEALERSHIP, THE SERVICE MANAGER OF THE DEALER, GAVE US A WRITTEN CERTIFICATION THAT THE CAR HAD UNDERGONE A REPROGRAMMING OF THE POWERTRAIN, AND THERE WAS NO NEED TO REMOVE OR TO DISMANTLE ANY COMPONENT OF THE VEHICLE. ALSO HE TOLD US THAT THE STRANGE SOUND THAT THE CAR WAS HAVING, WAS NORMAL BECAUSE THE DOUBLE CLUTCH THAT BELONGS TO THE AUTOMATIC FORD FIESTA, AND ALSO IT WAS NORMAL IN THE OTHER CAR, THE FORD FIESTA SEDAN AT, COLOR OXFORD WHITE. BECAUSE OF THIS EXPLANATION, WE, WHO ARE NOT EXPERTS IN AUTO MECHANICS, BELIEVED THIS EXPLANATION WAS TRUE AND AGAIN WE RECEIVED BACK THE CAR FORD FIESTA SEDAN AT, OXFORD WHITE COLOR . THE CARS ARE NOT WORKING FINE! WE DO NOT HAVE ANY POSITIVE ANSWER YET. IS IT POSSIBLE SOMEONE COULD HELP US? MEDELLIN, COLOMBIA SOUTH AMERICA *TR

08/29/2011
Components: POWER TRAIN
Incident Date: 08/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ7BM******
Summary

THIS IS IN REGARDS TO A NEW 2011 FORD FIESTA WITH THE POWERSHIFT 6-SPEED DUAL-CLUTCH TRANSMISSION. 3 TIMES NOW I HAVE EXPERIENCED THE TRANSMISSION HESITATE FOR AN EXTENDED PERIOD OF TIME BEFORE ENGAGING. EACH TIME IT HAS HAPPENED I HAVE BEEN COASTING IN TRAFFIC AT SPEEDS BETWEEN 15-25 MPH OR SO, WAITING FOR ONCOMING TRAFFIC TO PASS AND THEN ATTEMPTING TO ACCELERATE ACROSS LANES OF TRAFFIC WITHOUT GETTING HIT. WHEN DOING THIS, INSTEAD OF ACCELERATING QUICKLY TO AVOID GETTING HIT BY TRAFFIC THE CAR WOULD ACT LIKE IT WAS REVVING BUT NOT ENGAGING THE CLUTCH SO I WOULD END UP JUST COASTING ACROSS LANES OF INCOMING TRAFFIC. TO AVOID HAVING THIS HAPPEN I HAVE LEARNED THAT I HAVE TO QUICKLY AND FULLY STOMP ON THE GAS PEDAL IN ORDER FOR THE TRANSMISSION TO REALIZE I'M IN NEED OF QUICK ACCELERATION. USING ONLY MODERATE PRESSURE ON THE GAS PEDAL YIELDS THE SCARY HESITATION THAT HAS LEAD TO NEAR IMMINENT COLLISIONS. LIGHT PRESSURE TO THE GAS PEDAL TENDS TO MAKE THE CAR BARELY ACCELERATE AT ALL AND SOMETIMES FEEL LIKE IT'S ABOUT TO STALL. IT SEEMS TO ME THE COMPUTER GETS CONFUSED IN THIS SCENARIO SINCE YOU ARE FIRST DECELERATING, THEN COASTING, THEN TRYING TO ACCELERATE AGAIN ALL WITHIN A SHORT TIME-FRAME. *TR

08/23/2011
Components: POWER TRAIN
Incident Date: 07/27/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ3BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING DRIVING APPROXIMATELY 10 MPH, THE TRANSMISSION EMITTED A LOUD GRINDING NOISE WITH EXCESSIVE HESITATION. ON A SEPARATE OCCASION THE TRANSMISSION FAILED TO RESPOND DURING ACCELERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR DIFFERENT TIMES FOR THE IDENTICAL FAILURE. MOST RECENT THE VEHICLE WAS TAKEN TO THE DEALER AND AN ENGINEER INSPECTED THE VEHICLE AND STATED THE TRANSMISSION RESPONSE WAS A COMMON CHARACTERISTIC. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 500.

08/22/2011
Components: POWER TRAIN
Incident Date: 05/11/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4BM******
Summary

I AM WRITING THIS COMPLAINT AS I AM CONCERNED ABOUT A SAFETY ISSUE RELATED TO THE 2011 FORD FIESTA WITH THE DUAL-CLUTCH 6 SPEED TRANSMISSION (POWER-SHFIT TRANSMISSION). FORD HAS MADE A DEFECTIVE PRODUCT WITH THE INSTALLATION OF THE POWER-SHIFT TRANSMISSION IT HAS BUILT IN A JOINT VENTURE WITH GETRAG OF MEXICO. THERE ARE MANY COMPLAINTS ON THE INTERNET RELATING TO THE TRANSMISSION ON THESE CARS. I AM CONCERNED THAT THE TRANSMISSION WHICH CAN GIVE OUT AT ANY TIME COULD BE A DANGER TO THE CONSUMER. ALSO, THE TRANSMISSION HAS BEEN SHOWN TO ACT ERRATICALLY WHICH COULD POSSIBLY LEAD TO HARM OR EVEN DEATH TO THE CONSUMER. EXAMPLE: I WAS GETTING READY TO BACK OUT OF MY DRIVEWAY IN MY 2011 FORD FIESTA WHEN I BARELY TOUCHED THE ACCELERATOR PEDAL AND WAS WHISKED AT BREAKNECK SPEED DOWN MY DRIVEWAY. IT TOOK ME A SECOND TO GRASP WHAT WAS HAPPENING AND I SLAMMED ON THE BRAKES BEFORE I WENT OUT ONTO THE STREET. I ACTUALLY SAID TO MYSELF OUT LOUD "WHOA, WHAT WAS THAT". THIS HAPPENED IN MY DRIVEWAY BUT COULD HAVE HAPPENED OUT ON THE ROAD, IN A CROWDED PARKING LOT, ANY NUMBER OF OTHER PLACES WHERE THE OUTCOME COULD HAVE BEEN HORRIFIC. WE DON'T WANT ANOTHER TOYOTA FIASCO ON OUR HANDS. FORD IS TRYING TO COME UP WITH A FIX FOR THE TRANSMISSION PROBLEMS BUT THEY ARE ALSO TRYING TO KEEP THE PROBLEMS UNDER WRAPS. THIS COULD BE A HUGE FINANCIAL BLOW TO FORD CORPORATION AND I KNOW THEIR PRIORITY IS TO THEIR STOCK HOLDERS. MY PRIORITY IS TO THE CONSUMER WHO MAY BE PUT IN HARMS WAY BY FORD'S GREED. I DO NOT WANT SOMEONE TO DIE BECAUSE FORD WANTS TO KEEP THIS ALL HUSH HUSH UNTIL THEY CAN FIND A SOLUTION FOR THIS PROBLEM. DO NOT DROP THE BALL ON THIS ONE. LET'S TRY FOR ONCE TO NIP SOMETHING IN THE BUD BEFORE SOMEONE HAS TO DIE. AS I SAID ABOVE, WE DON'T WANT ANOTHER TOYOTA FIASCO. THANK YOU.

08/07/2011
Components: POWER TRAIN
Incident Date: 04/11/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9BM******
Summary

TEST DRIVE WAS GREAT. AT APPROXIMATELY 100 MILES THE AUTOMATIC TRANSMISSION STARTED TO MISS GEAR SHIFTS AT SPEEDS BELOW 15 MPH. THE TRANSMISSION WOULD SHIFT UP INTO 2ND AND UNEXPECTEDLY SHIFT BACK DOWN INTO 1ST, THE SAME WITH 2ND AND 3RD GEAR SHIFTS. I AM ALSO HEARING A METAL CHATTER/SCRAPPING SOUND BELOW THE CAR AT ALL SPEEDS. RECENTLY I HAD TO SUDDENLY BRAKE HARD AND WHEN I WENT BACK ON THE GAS THE CAR DID NOT ACCELERATE, IT SEEMED TO STILL BE IN 4TH GEAR AND DID NOT SHIFT DOWN OR SELECT THE PROPER GEAR. AT 1000 MILES I WENT TO THE DEALER AND THEY COULD NOT DUPLICATE THE PROBLEM. I AM GOING BACK TO THE DEALER FOR A SECOND TIME AND WILL BE CONTACTING FORD IF THE PROBLEM IS NOT CORRECTED. I HAVE HAD THE VEHICLE FOR ONLY 4 MONTHS AND CURRENTLY HAVE 1800 MILES ON THE ODOMETER. THIS HAS BEEN A PROBLEM SINCE 100 MILES NEW. THE CONSUMER STATED THE VEHICLE WOULD STALL DURING UP SHIFTS, UNLESS HE PUT THE VEHICLE IN LOW GEAR AND SLAMMED ON THE ACCELERATOR. FREQUENTLY, THE TRANSMISSION, SEEMED TO PULSE IN AND OUT OF GEAR, AND GOING UP A HILL, THE TRANSMISSION WOULD NOT STAY IN GEAR, IT WOULD TRY AND SHIFT DOWN ONLY TO SHIFT BACK UP ONCE HE LIGHTLY LET OFF THE GAS. UPDATED 11/15/11

08/06/2011
Components: POWER TRAIN,EQUIPMENT
Incident Date: 06/10/2011
Crash: No
Fire: No
Summary

CAR MODEL: NEW FORD FIESTA YEAR: 2011 DELIVERY DATE: MARCH 25, 2011 KILOMETERS: 3000 FOLLOWING THE REPLACEMENT OF THE TRANSMISSION ASSEMBLY DUE TO GRINDING NOISE AND RANDOM ACCELERATION IN JUNE 2011, I.E. 2 MONTHS AFTER THE DELIVERY DATE OF MY NEW FIESTA, MUCH MORE PROBLEMS WITH THE NEW TRANSMISSION, THE DEALER REFUSED TO REPAIR DENYING THE EXITING PROBLEMS, A COMPLAINT WAS TO FORD HEADQUARTERS ON 12 JULY 2011. A SERVICE MANAGER LEFT ME A VOICE MAIL THAT EVERYTHING IS OK WITH THE CAR! I WONDER,ON WHAT BASIS DID SHE BUILD UP HER DECISION?! THE FOLLOWING PROBLEMS ARE NOT OK! 1- RANDOM ACCELERATION 2- ROLLS BACK WHILE ON A DRIVE POSITION (RANDOMLY AND UNEXPECTEDLY) 3- HESITATION (OBVIOUS CAN?T BE DENIED) THE CAR LOSES ITS POWER RANDOMLY AND AFTER A LONG DRIVE. 4- BUZZING GRINDING NOISE WHEN PRESSING THE GAS PEDAL INCREASING DAY AFTER DAY THE ABOVE MENTIONED ARE SAFETY ISSUES AND HAVE TO DO WITH TRANSMISSION. I'M STILL WAITING FOR FOR HEADQUARTERS TO ADDRESS THE ISSUE PROPERLY, AND TAKE THE RESPONSIBILITY, ESCAPING THE PROBLEM WON'T SOLVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

07/28/2011
Components: AIR BAGS
Incident Date: 07/06/2011
Crash: Yes
Fire: No
Summary

IN A CAR CRASH ON JULY 6, 2011, A 2011 FORD FIESTA WAS HIT BY AN ONCOMING CAR WHILE THE FORD WAS MAKING A LEFT HAND TURN COMING OUT OF A PARKING LOT. THE SEVEN AIR BAGS SUPPOSEDLY IN THE VEHICLE, NEVER DEPLOYED. THE PASSENGERS IN THE CAR RELIED ON LAP BELTS AND SHOULDER BELTS ONLY. THE FIESTA WAS TRAVELING APPROXIMATELY 15 TO 20 MPH AND THE ONCOMING CAR, 50 MPH. THERE IS A QUESTION AS TO WHETHER AIR BAGS WERE EVEN IN THE CAR (STOLEN OR TAKEN OUT, ETC). *TR

07/11/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 07/10/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4BJ9BM******
Summary

I WAS PULLING INTO MY PARKING SPACE AT HOME. I HAD MY FOOT ON THE BREAK AS I WAS SLOWING DOWN. THE CAR THEN SPED UP AND LUNGED FORWARD, JUMPED OVER THE CEMENT BUMPER AND SLAMMED INTO SOME POTTED PLANTS. I WAS TRYING TO STOP THE CAR, BUT IT WOULD NOT STOP UNTIL I HIT THE POTS. *TT

07/05/2011
Components: POWER TRAIN
Incident Date: 03/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ4BM******
Summary

MY 2011 FORD FIESTA HAS ISSUES WITH THE TRANSMISSION. IT SHIFTS HARD AND IRRATICALLY SHIFTS AT LOWER SPEEDS. I HAVE TAKEN IT BACK INTO THE DEALERSHIP 2 TIMES IN THE FIRST 5 MONTHS OF OWNING IT AND ALL THEY DID WAS A SOFTWARE UPDATE ON THE SECOND VISIT. THE FIRST VISIT, THEY SAID THEY COULD NOT FIND ANYTHING WRONG WITH IT. I NOW HAVE ANOTHER APPOINTMENT FOR TOMORROW AND I HAVE ONLY HAD THIS CAR SINCE FEBRUARY. I HAVE DRIVEN IT HOPING THAT IT WOULD JUST WORK ITSELF OUT SINCE IT WAS NEW BUT IT HAS GOTTEN WORSE OVER TIME. *KB

06/29/2011
Components: POWER TRAIN
Incident Date: 06/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4BM******
Summary

2011 FORD FIESTA HAS A "BLUBBERING" TRANSMISSION, MOST NOTABLY WHEN ACCELERATING SLOWLY. BEYOND THIS, MY VEHICLE HAS NOW STOPPED ACCELERATING AND SLOWED TO A COMPLETE STOP AT LEAST 8 TIMES IN LESS THAN ON MONTH. AFTER THE VERY FIRST INCIDENT, I WAS ABLE TO TURN MY CAR BACK ON, BUT HAD THE SAME PROBLEM HAPPEN AGAIN WITHIN 5 MINUTES. THE SECOND TIME, THE CAR DID NOT TURN BACK ON. I WAS TOWED TO THE NEAREST FORD DEALERSHIP WHERE THEY FOUND NO PROBLEM, RESET THE COMPUTER, AND SENT ME ON MY WAY. THE NEXT MORNING, THE VEHICLE STOPPED AGAIN ON THE FREEWAY ON THE WAY TO WORK. I WENT TO A DIFFERENT FORD DEALER THAT DID A MORE THOROUGH INSPECTION. THEY REPLACED A FUSE, EXPLAINING THAT IT MIGHT BE A POWER ISSUE. MY VEHICLE WAS FINE FOR ANOTHER WEEK, BUT THEN STOPPED 4 TIMES IN A 24 HOUR PERIOD. I TOOK MY VEHICLE IN TO THE DEALERSHIP FOR THE THIRD TIME THIS MONTH. THEY CONTACTED FORD ENGINEERS WHO HELPED THE MECHANICS DETERMINE THAT IT WAS A TRANSMISSION PROBLEM. I AM CURRENTLY WAITING ON PARTS TO BE DELIVERED TO THE DEALERSHIP SO THAT MY VEHICLE MAY BE REPAIRED. *TR

06/13/2011
Components: POWER TRAIN
Incident Date: 12/13/2010
Crash: No
Fire: No
Summary

TRANSMISSION UP SHIFTS/DOWN SHIFTS VERY HARD AT SPEEDS BETWEEN 10-30MPH. WORSE WHEN IN TRAFFIC. *TR

06/07/2011
Components: ELECTRICAL SYSTEM
Incident Date: 05/23/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT HE WAS EXPERIENCING A RECURRING FAILURE WITH THE ELECTRICAL SYSTEM. THE FUEL SENSOR FAILED A TOTAL OF THREE TIMES AND WAS REPLACED UPON EACH FAILURE, BUT CONTINUED TO RECUR. THE NAVIGATIONAL SYSTEM WOULD MALFUNCTION SPORADICALLY BUT THE DEALER WAS UNABLE TO CORRECT THE FAILURE. THE CONTACT STATED THAT EVERY ELECTRICAL COMPONENT OF THE VEHICLE EXHIBITED SOME TYPE OF INTERMITTENT FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE IT WAS DETERMINED THAT THE MASTER PROGRAM CALIBRATION WAS OFF. THE VEHICLE WAS UNABLE TO BE REPAIRED SO THE MANUFACTURER REPURCHASED THE VEHICLE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 8,000.

06/01/2011
Components: POWER TRAIN
Incident Date: 04/23/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ4BM******
Summary

HORRIBLE HORRIBLE HORRIBLE!!! I HAVE TAKEN MY 2011 FORD FIESTA IN AT LEAST 6 TIMES TO FIX THE TRANSMISSION WHICH IS COMPLETELY SHOT AND EVERY TIME I GET IT BACK THEY STATE THAT "THEY ALL DO THAT", OR "ITS PERFECTLY FINE." THAT IS COMPLETE RUBBISH! ON THE FREEWAY MY CAR WILL SHIFT UP AND DOWN RANDOMLY TO THE POINT THAT IT SOUNDS LIKE THE ENGINE WILL EXPLODE. THE CAR SHIFTS REALLY HARD AND I SMELL BURNING CLUTCH EVERY TIME I DRIVE THE CAR. THE MOST THE DEALERSHIP HAS DONE IS REFLASHED THE TRANSMISSION COMPUTER. (WHICH WOULD NOT ACCEPT THE FLASH) AND TO MAKE MATTERS WORSE THE SERVICE MANAGER EVEN TOLD ME TO GET LOST AND TAKE IT SOMEWHERE ELSE BECAUSE HE WAS DONE WASTING HIS TIME ON THE CAR. *TR

05/27/2011
Components: SEATS
Incident Date: 05/27/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3BM******
Summary

THE HEAD RESTRAIN ON THE FORD FIESTA 2011 THAT I HAVE IS VERY INCONVENIENT IN ORDER FOR ME TO DRIVE THE CAR I HAVE TO REMOVE THE HEAD RESTRAIN SO MY HEAD CAN BE IN A UPRIGHT POSITION. WHEN I KEEP THE HEAD RETRAIN IN PLACE I HAVE TO LEAN MY HEAD FORWARD WHEN ON THE DRIVING SEAT. THIS IS NOT A CONVENIENT WAY FOR ME THE DRIVER. THERE HAS NOT BEEN ANY ACCIDENT RELATED TO THE HEAD RESTRAIN FROM ME BESIDES NECK ACE. *TR

05/16/2011
Components: POWER TRAIN
Incident Date: 05/04/2011
Crash: No
Fire: No
Summary

TRANSMISSION SHIFT ERRATICLY WHEN SLOWING DOWN OR WHILE DRIVING IN HEAVILY CONGESTED TRAFFIC. SOMETIMES IT WILL MAKE VEHICLE LUNGE FORWARD WITH VERY LIGHT FUEL PEDAL APPLICATION. TRANSMISSION IS ALSO MAKING AN AUDIBLE "CLUNK" WHEN THIS HAPPENS. MAYBE A PCM RE FLASH COULD CORRECT THE PROBLEM? THIS HAS BEEN AN ONGOING ISSUE SINCE DAY ONE STARTING IN DECEMBER 2010. *TR

04/30/2011
Components: SEATS
Incident Date: 04/29/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9BM******
Summary

REAR SEAT BACKS WILL NOT LOCK IN THE UPRIGHT POSITION. THEREFORE ANY HEAVY OBJECT IN THE TRUNK WILL BECOME A PROJECTILE FORCING THE BACK SEAT DOWN AND THE PROJECTILE INTO THE BACK OR HEAD OF A FRONT SEAT DRIVER OR PASSENGER IN A SUDDEN STOP OR FRONT END COLLISION. *TR

04/26/2011
Components: POWER TRAIN
Incident Date: 04/02/2011
Crash: No
Fire: No
Summary

THE INCIDENTS I REPORT ARE CAUSED BY THE TRANSMISSION. THIS NEW DUAL CLUTCH SYSTEM IS NOT SELECTING APPROPRIATELY THE RIGHT GEAR AND OFTEN CAUSE TO HAVE THE CAR MOVING ULTRA SLOWLY AT START. NOT TO MENTION THE HUGE METALLIC NOISES WHEN DOWNSHIFTING AT SLOW SPEED. *TR

04/19/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 04/08/2011
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE ENTIRE MUFFLER EXHIBITED SEVERE RUST. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY INFORMED HIM THAT THE RUST WAS A COMMON ISSUE. THE MANUFACTURER WAS NOTIFIED AND PROVIDE NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25. THE VIN WAS UNAVAILABLE.

04/17/2011
Components: POWER TRAIN
Incident Date: 04/09/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1BM******
Summary

TRANSMISSION UNEXPECTEDLY CHANGING GEARS OR SELECTING INCORRECT GEAR. SUDDEN LOSS OF POWER DUE TO TRANSMISSION REMAINING IN TOO HIGH A GEAR FOR ENGINE RPMS. LAPSE IN GEAR SELECTION CAUSES ERRATIC AND DANGEROUS ACCELERATION. DANGEROUS GEAR CHANGES CAUSE CAR TO BOTH SURGE AND STALL - DEPENDING UPON ENGINE RPMS NOT CORRESPONDING TO CORRECT TRANSMISSION GEAR. *TR

04/16/2011
Components: POWER TRAIN
Incident Date: 03/13/2011
Crash: No
Fire: No
Summary

WHILE PASSING A CAR VEHICLE'S ENGINE REVVED UP TO HIGH AND CAR WAS NOT RESPONDING WHILE PASSING A CAR ALMOST HAD A HEAD ON COLLISION. ODOMETER HAS A FALSE READING WHILE DRIVING A SHOULD HAVE BEEN A 500 MILE ROUND TRIP THE CAR RESISTED 1,200 THIS IS A PLOY TO MAKE THE WARRANTY GO OUT FASTER,ALSO NOT GETTING THE MILEAGE THE FORD PEOPLE PROMISE. WOULD LIKE TO HAVE THIS INVESTIGATED. *TR

03/21/2011
Components: POWER TRAIN
Incident Date: 03/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ7BM******
Summary

TRANSMISSION UNEXPECTEDLY CHANGING GEARS OR SELECTING INCORRECT GEAR. SUDDEN LOSS OF POWER DUE TO TRANSMISSION REMAINING IN TOO HIGH A GEAR FOR ENGINE RPM'S. LAPSE IN GEAR SELECTION CAUSES ERRATIC AND DANGEROUS ACCELERATION. DANGEROUS GEAR CHANGES CAUSE CAR TO BOTH SURGE AND STALL - DEPENDING UPON ENGINE RPM'S NOT CORRESPONDING TO CORRECT TRANSMISSION GEAR. *TR

03/10/2011
Components: ELECTRICAL SYSTEM
Incident Date: 12/10/2010
Crash: No
Fire: Yes
Vehicle Identification Number: 3FADP4BJ1BM******
Summary

2011 FORD FIESTA. ATTORNEY WRITES ON BEHALF OF CLIENTS IN REGARDS TO VEHICLE CATCHING FIRE WHILE DRIVING *TGW THE DRIVER OF THE VEHICLE STATED HE WAS DRIVING WITH THE CRUISE CONTROL ACTIVATED, WHEN SUDDENLY THE VEHICLE BEGAN TO LOSE POWER AND THE HEATER STOPPED WORKING. THE DRIVER STOPPED THE VEHICLE, AFTER SEEING A GLARE AT THE DRIVER'S SIDE WINDOW. HE TURNED THE VEHICLE OFF AND REMOVED THE KEY. THE FIRE STARTED IN THE FRONT OF THE VEHICLE UNDER THE DASHBOARD. ACCORDING TO THE FIRE REPORT, THE FIRE WAS DUE TO AN ELECTRICAL PROBLEM. *JB

03/10/2011
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 02/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ3BM******
Summary

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 5 MPH, THE ACCELERATOR PEDAL WAS ENGAGED FOLLOWED BY A THREE SECOND DELAY RESPONSE. THE FAILURE WOULD OCCUR AT ANY GIVEN TIME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACTS THAT THE VEHICLE WAS OPERATING PROPERLY. THE FAILURE MILEAGE WAS APPROXIMATELY 3,700. UPDATED 05/25/11 *BF THE CONSUMER STATED O SEVERAL OCCASIONS THE VEHICLE COULD NOT DECIDE WHICH GEAR TO GO INTO. THERE WAS DELAY IN ACCELERATION. UPDATED 07/08/11

02/16/2011
Components: POWER TRAIN
Incident Date: 01/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ3BM******
Summary

OCCASIONAL CLUNKING NOISES WHEN STARTING AND SLOW TO CRANK. AFTER STARTING CAR, IT REFUSED TO ENGAGE IN ANY GEAR--EITHER REVERSE OR DRIVE. TURNED CAR OFF, RE-STARTED AND WAS THEN ABLE TO FIND A GEAR. THIS HAPPENED ON NUMEROUS OCCASIONS. WOULD TRY TO REVERSE OR DRIVE AND IT WOULD REV LIKE IT WAS IN NEUTRAL. LACKED POWER ON HILLS AND AVG. MPG DROPPED. CHECK ENGINE LIGHT CAME ON. DEALER SERVICE DEPARTMENT DIAGNOSED IT AS A DEFECTIVE TRANSMISSION CONTROL MODULE (TCM). ORDERED PART AND REPLACED TODAY. THIS SEEMS TO HAVE COMPLETELY FIXED THE PROBLEM. RUNS GREAT NOW, WITH MUCH MORE POWER AND BETTER GAS MILEAGE THAN SINCE THE FIRST DAY I DROVE IT OFF THE DEALER LOT.

02/09/2011
Components: STEERING
Incident Date: 02/09/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ5BM******
Summary

TL*THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING SUDDENLY FAILED AND MADE IT DIFFICULT TO TURN THE WHEEL. THE FAILURE OCCURRED ONCE. THE CONTACT DROVE HOME. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 68.

02/07/2011
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2010
Crash: No
Fire: No
Summary

EARLY PRODUCTION MODELS OF THE 2011 FORD FIESTA SUFFER FROM THE SAME ISSUE WITH THE DOOR ACTIVATION AS THE F150'S RECALLED. \EARLY PRODUCTION FIESTAS SHOULD ALSO BE RECALLED. "BEGINNING WITH 2011 MODELS BUILT AFTER JULY 2010, DESIGN CHANGES WERE MADE TO IMPROVE THE ROBUSTNESS OF THE OUTSIDE DOOR HANDLES TO MINIMIZE THE POSSIBILITY OF THE HANDLES STARTING TO ACTIVATE IN SIDE IMPACT CRASHES" HTTP://WWW.IIHS.ORG/RATINGS/RATING.ASPX?ID=1395 *LN

01/20/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 01/19/2011
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING WITH THE CRUISE CONTROL SET AT 40 MPH, THE VEHICLE SUDDENLY ACCELERATED UP TO 60 MPH AND THE RPMS INCREASED TO OVER 500 RPMS. THE CONTACT SHUT THE CRUISE CONTROL OFF AND THE SPEED RESUMED ITS NORMAL STATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE COMPUTER WAS REPROGRAMMED. THE FAILURE OCCURRED AGAIN AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 8,000.

01/13/2011
Components: POWER TRAIN
Incident Date: 01/13/2011
Crash: No
Fire: No
Summary

UNUSUAL CLUNKING NOISES WHEN STARTING IN THE COLD. SOUNDS LIKE A DEAD-BATTERY START, BUT LOUDER. CAN START CAR, BUT NOT WITHOUT THIS ODD NOISE. YESTERDAY, AFTER STARTING CAR, IT REFUSED TO ENGAGE IN ANY GEAR--EITHER REVERSE OR DRIVE. TURNED CAR OFF, RE-STARTED AND WAS THEN ABLE TO FIND A GEAR. ALSO, FIRST AND SECOND GEARS ARE NOT ENGAGING PROPERLY; THERE IS A CLUNK WHEN SLOWING DOWN AND IT IS HERKY-JERKY. IT IS IN FOR SERVICE NOW AS I TYPE, BUT THE COURTESY VAN DRIVER TOLD ME THEY HAVE HAD 2 FIESTA'S IN ALREADY WITH THIS PROBLEM AND HE WOULDN'T BE SURPRISED IF THERE WERE A RECALL. GULP. *TR

12/29/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/28/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5BM******
Summary

VENTILATION DUCT FALLS ONTO DRIVER'S RIGHT FOOT DURING VEHICLE OPERATION, INHIBITING THE DRIVER'S ABILITY TO CONTROL THE ACCELERATOR. *TR

12/17/2010
Components: POWER TRAIN
Incident Date: 09/30/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ3BM******
Summary

THIS VEHICLE, BOUGHT NEW IN SEPTEMBER, 2010, HAD LOUD SOUNDS COMING FROM THE ENGINE AREA. FORD HAS PUT 2 NEW TRANSMISSIONS IN IT. THE 3RD REPAIR ATTEMPT WAS DIAGNOSED AS A PROBLEM THAT "ENGINEERING HAS TO COME UP WITH A SOLUTION". FORD, ON TWO OF THE 3 REPAIR ATTEMPTS, SENT OUT A FIELD ENGINEER TO INSPECT THE VEHICLE. THE FIRST ENGINEER (ON THE 2ND REPAIR ATTEMPT) SAID TO PUT ANOTHER NEW TRANSMISSION IN THE VEHICLE, (THE 2ND NEW TRANSMISSION TO BE PUT IN THE VEHICLE). THIS STILL DID NOT SOLVE THE PROBLEM. THE PROBLEM, ACCORDING TO THE SERVICE MANAGER (ON THE 3RD REPAIR ATTEMPT, 2 AT ONE DEALER, AND THIS 1ST ATTEMPT AT ANOTHER DEALER, - THIRD OVERALL) SAID "IT'S THE CLUTCH. WE TOOK OTHER CARS OUT, AND WITH THE LAPTOP, WE WERE ABLE TO DUPLICATE IT ON EVERY ONE OF THEM." THE DUPLICATION HE WAS SPEAKING OF INVOLVES THE TRANSMISSION AND IT'S CLUTCH SYSTEM, JUST INTRODUCED THIS MODEL YEAR OF 2011 BY FORD. IT IS THE 6 SPEED AUTOMATIC TRANSMISSION, WITH A DUAL CLUTCH. THE SITUATION IS THAT WHEN YOU COME TO A SUDDEN STOP, THE TRANSMISSION DOES NOT DOWNSHIFT TO A LOWER GEAR FAST ENOUGH. WHEN YOU TRY TO ACCELERATE, AFTER A SUDDEN STOP, THE VEHICLE SEEMS STUCK IN A HIGHER GEAR. THE CAR MOMENTARILY STALLS BEFORE TAKING OFF. THIS IS VERY DANGEROUS WHEN TRYING TO CROSS LANES OF A HIGHWAY AT BUSY TIMES. WE DO NOT FEEL SAFE IN IT. WE WERE TOLD, IN AN EMAIL, BY A FORD CUSTOMER SERVICE MANAGER, "AS I EXPLAINED TO YOU ON THE PHONE THE FORD ENGINEERS ARE AWARE AND ARE RESEARCHING A SOLUTION TO YOUR VEHICLE'S CONCERN. YOUR VEHICLE IS SAFE TO DRIVE SO YOU MAY CONTINUE TO ENJOY IT WHILE WAITING TO BE CONTACTED BY (NAME WITTHELD) SERVICE MANAGER AT THE DEALER AND MYSELF".

12/08/2010
Components: POWER TRAIN
Incident Date: 12/08/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0BM******
Summary

2011 FORD FIESTA, HAVE HAD FOR 28 DAYS (PURCHASED ON 11/10/10) HAS BEEN IN TO SHOP TWICE. FIRST TIME THE ENGINE WAS VERY SLOW TO TURN ON--LIKE A DEAD BATTERY WITH CLICKING NOISES. THIS TIME, THE CAR WAS SLOW TO TURN ON AND WOULD NOT GO INTO GEAR, WOULD TRY TO REVERSE OR DRIVE AND IT WOULD REV LIKE IT WAS IN NEUTRAL. FINALLY GOT IT TO FUNCTION, BUT WAS VERY WORRIED ABOUT DRIVING IT. TOOK TO DEALERSHIP TODAY, THEY RECHARGED THE BATTERY AND SCRAPPED SOME PAINT OFF OF SOME PART AND PUT SOME KIND OF OIL ON IT. I WAS TOLD THAT BATTERY PROBLEMS COULD AFFECT SOME THING IN THE TRANSMISSION'S MEMORY AND THAT THE CAR COULD "FORGET" HOW TO GO INTO GEAR OR FORGET WHAT GEAR IT IS IN. THIS WORRIES ME AS I DRIVE QUITE A BIT FOR WORK. I WAS TOLD AT DEALERSHIP THAT ALL VEHICLES HAVE PROBLEMS WITH THEM (CHEVY, DODGE, ETC....) I AM NOT COMPLETELY SATISFIED WITH THAT. I AM KEEPING ALL PAPERWORK RELATED TO THIS BECAUSE I DON'T THINK CHARGING THE BATTERY AND SCRAPING SOME PAINT HAS ANYTHING TO DO WITH FIXING THIS PROBLEM. THE CAR HAS 1200 MILES ON IT (MAINLY HIGHWAY) AND I REALLY EXPECTED A MUCH BETTER PRODUCT. I EVEN HAD TO MISS A NIGHT OF WORK DUE TO SITTING IN THE SERVICE DEPARTMENT THE BATTER PART OF THE DAY. *TR

11/28/2010
Components: TIRES
Incident Date: 11/27/2010
Crash: Yes
Fire: No
Summary

TIRE BLOWOUT OF A NEW 2011 CAR, WITH LESS THEN 900 MILES ON IT. *TR

10/29/2010
Components: POWER TRAIN
Incident Date: 09/25/2010
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2011 FORD FIESTA. WHILE REVERSING OR ATTEMPTING TO STOP, THE CONTACT NOTICED A LOUD NOISE. THE VEHICLE WAS TAKEN TO A TRANSMISSION SPECIALIST WHO STATED THAT THE TRANSMISSIN NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED BY THE LOCAL DEALER BUT THE FAILURE CONTINUED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 1,046.

10/16/2010
Components: SEAT BELTS
Incident Date: 10/16/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1BM******
Summary

DRIVER'S SEAT BELT LATCH HAS TROUBLE LATCHING OR DOESN'T HOLD. WILL BE REPLACING SEAT BELT LATCH THIS WEEK THROUGH DEALERSHIP. *TR

10/04/2010
Components: AIR BAGS
Incident Date: 09/28/2010
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM1B5******
Summary

AIRBAG OFF LIGHT COMES ON FREQUENTLY WHEN ADULT PASSENGER IS SEATED IN 2011 FORD MUSTANG . YOUR WEB SITE DOES NOT ALLOW ME TO SELECT A FORD MUSTANG FROM THE DROP DOWN MENU SO MY APOLOGY BECAUSE YOU HAVE TO SELECT SOME SORT OR VEHICLE TO CONTINUE FILING THIS COMPLAINT. THE PASSENGER AIRBAG OFF LIGHT COMES ON AT VARIOUS STAGES OF DRIVING. MY WIFE WEIGHS 130 LBS AND IT GOES OFF WITH HER SITTING THERE. IT COMES OFF AND ON AT RANDOM TIMES FOR AS LONG AS 30 SECONDS WEATHER YOU ARE DRIVING STRAIGHT ,AROUND A CORNER , ACCELERATING OR DECELERATING. THIS PROBLEM STARTED ON MY DRIVE HOME FROM THE DEALERSHIP. I HAVE HAD THE VEHICLE IN FOR SERVICING AT MAROONE FORD OF DEL RAY BEACH, FL. TWICE. THE LAST TIME THEY KEPT THE CAR FOR 6 DAYS AND TOLD ME EVERY PART ASSOCIATED WITH THE AIRBAG SYSTEM WAS REPLACED. WHEN I DROPPED THE CAR OFF I SHOWED THEM CEL PHONE VIDEO OF MY WIFE IN THE SEAT, THE CAR MOVING, AND THE AIRBAG OFF LIGHT ILLUMINATED. THE PROBLEM IS STILL HAPPENING. THIS CAR IS A CONVERTIBLE AND I WOULD HAVE NEVER PURCHASED IT IF I WOULD HAVE KNOWN THE KIND OF JEOPARDY THAT I WAS PLACING PASSENGERS IN EVERY TIME THEY RIDE IN MY CAR. THE TROUBLE IS THAT YOU CAN BE HIT AT ANY TIME AND HAVING THE PASSENGER AIRBAG NOT WORKING AT VARIOUS STAGES OF NORMAL DRIVING IS NOT ACCEPTABLE IN THE LEAST. I OWN OTHER MAKES OF CARS WITH SIMILAR SYSTEMS AND HAVE NO PROBLEMS. I DID A SEARCH ON THE INTERNET AND FOUND A LOT OF OTHER PEOPLE WHO HAVE HAD THIS PROBLEM AND THEY HAVE POSTED THEIR VIDEO ON LINE DOCUMENTING THE PROBLEM. *TR

09/25/2010
Components: SEATS
Incident Date: 09/24/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN5BW******
Summary

THE NEW HEAD RESTRAINT POSITION ON THE CARS MAKE IT IMPOSSIBLE FOR MY WIFE TO DRIVE THE CAR COMFORTABLY. SHE HAS SHORT ARMS AND LEGS, WHICH REQUIRE THE SEAT TO BE FORWARD AND UPRIGHT. THE HEADREST IN THIS POSITION IS PLACES HER HEAD TIPPED DOWN TOWARD HER CHEST. AGAIN, UNCOMFORTABLE TO DRIVE. TO GET THE SEAT WHERE IT NEEDS TO BE TO DRIVE, AND HER LOOKING STRAIGHT OUT THE WINDSHIELD, THE HEADREST NEEDED TO BE REMOVED AND/OR INSTALLED BACKWARDS. THE BACKWARDS POSITION IS A SAFER OPTION. A HEADREST WITHOUT AS MUCH OF A PITCH FORWARD IS NEEDED. HER 2002 FOCUS WAS NO PROBLEM, BUT REGRETFULLY THE HEADRESTS ARE NOT INTERCHANGEABLE. *TR

08/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/04/2010
Crash: No
Fire: No
Summary

YOU'VE FILED A PROBLEM INCORRECTLY. THE BELOW COMPLAINT WAS FILED UNDER FIESTA, BUT IT'S CLEARLY AN F250 PICKUP THAT HAD THE PROBLEM. REPORT DATE : AUGUST 4, 2010 AT 04:22 PM SEARCH TYPE : VEHICLE YEAR : 2011 MAKE : FORD MODEL : FIESTA RESULTS : 1 | ALL RECORDS DISPLAYED MAKE : FORD MODEL : FIESTA YEAR : 2011 MANUFACTURER : FORD MOTOR COMPANY CRASH : NO FIRE : NO NUMBER OF INJURIES: 0 ODI ID NUMBER : 10344678 NUMBER OF DEATHS: 0 DATE OF FAILURE: JUNE 9, 2010 VIN : [XXX]... COMPONENT: SERVICE BRAKES, HYDRAULIC CHECK TO REQUEST RESEARCH. SUBMIT BELOW. GET SUMMARY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

3 Recalls

for 2011 FORD FIESTA
05/10/2012
CAMPAIGN NUMBER: 12V488000
AIR BAGS
An occupant in the right rear seating position will not have coverage from the side curtain air bag in a side impact collision when the front passenger seat is empty, increasing the risk of injury to the right rear occupant.
Campaign Number: 12V488000
Manufacture: Ford Motor Company
Components: AIR BAGS
Summary

Ford is recalling certain model year 2011-2013 Fiesta vehicles, manufactured from November 3, 2009 through September 21, 2012. The vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection." The passenger side curtain air bag will not deploy in the event of a side impact collision when the front passenger seat is empty. Although the side curtain air bag system was designed to suppress the side curtain air bag under this scenario, that information is not explained in the owner's guide for these vehicles as required by FMVSS No. 208.

Notes

Ford's recall campaign number is 12C26. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

24/04/2015
CAMPAIGN NUMBER: 15V246000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Campaign Number: 15V246000
Manufacture: Ford Motor Company
Components: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Summary

Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

08/06/2020
CAMPAIGN NUMBER: 20V331000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Campaign Number: 20V331000
Manufacture: Ford Motor Company
Components: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Summary

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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