EN

2011 Ford Focus 4 DR FWD

0
Recalls
104
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 13%

Complaints
Recalls

104 Complaints

for 2011 FORD FOCUS
09/19/2020
Components: STEERING,SUSPENSION
Incident Date: 02/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN4BW******
Summary

BACKING UP THE WHEEL BARELY TURNS AND IT LOCKS UP WHILE BACKING UP, MAKING TURNS, THE WHEEL LOCKS UP AS I MAKE TURNS LEFT AND RIGHT I'LL BRING IT TO THE SHOP SEVERAL TIMES BUT THIS ISSUE PERSISTS EVERY YEAR I BUY A NEW POWER STEERING SYSTEM EVERY YEAR. I HAVE BROUGHT 3 POWER STEERING SYSTEMS FROM FORD 3 YEARS IN A ROW.IT'S DEADLY!

08/19/2020
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 05/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GM2BW******
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE PASSENGER'S SIDE REAR DOOR LATCH LOCKED AND THE DOOR WAS UNABLE TO OPEN AND CLOSE. THE CONTACT STATED THAT HIS WIFE EXITED THE VEHICLE THROUGH THE PASSENGER'S SIDE WINDOW AFTER THE DOOR FAILED TO OPEN FROM INSIDE THE VEHICLE. THE CONTACT STATED THAT THE DOOR LATCHES WERE REPLACED THREE TIMES HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO MIKE WHITE FORD OF COEUR D'ALENE (315 W CLAYTON AVE, COEUR D'ALENE, ID 83815), AND THE CONTACT STATED THAT THE DEALER WANTED TO CHARGE HIM TO REPLACE THE DOOR LATCH AGAIN AND INFORMED HIM THAT THE LATCHES WERE DIRTY. THE CONTACT ALSO MENTIONED THAT ONCE THE PASSENGER'S SIDE REAR DOOR FAILED THEN ALL THE OTHERS WOULD FOLLOW. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS INFORMED THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. INVALID VIN.

02/14/2020
Components: UNKNOWN OR OTHER
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7BW******
Summary

THE BACK PASSENGER DOOR LOCKS ARE STUCK LOCKED AND THE DOORS CAN'T OPEN OR THEY STAY STUCK OPEN AND THE DOOR DOESN'T STAY SHUT. I'VE HAD THE LOCKS REPLACED AND IT HAPPENED AGAIN.

08/26/2019
Components: AIR BAGS
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2BW******
Summary

TAKATA RECALL THERE IS A RECALL ON 2011 FORD FOCUS, BUT NOT WITH MY VIN NUMBER. HOWEVER THERE IS A WHITE POWDER ESCAPING FROM THE CONNECTION OF THE STEERING COLUMN AND THE STEERING WHEEL. THE WHITE POWDER FORMS COLUMNS OF WHITE ON THE HORN ASSEMBLY OF THE STEERING WHEEL. SERVICE MAN TOLD ME IT COULD BE DANGEROUS.

07/27/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 03/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXBW******
Summary

MY CAR HAS HAD PROBLEMS WITH A MYSTERY BATTERY DRAIN FOR TWO YEARS. SINCE MARCH OF 2019 IT HAS BEEN STALLING AT STOP LIGHTS SEEMS TO HAPPEN WHEN THE RPM NEEDLE DROPS. IN THE WINTER OF 2018 I HAD ISSUES TWICE WHERE I TRIED ACCELERATING AND THE MPH NEEDLE WOULDN'T MOVE PAST 20 IT DID EVENTUALLY SPEED UP WITH ME NOT PRESSING THE GAS PEDAL I ALSO HAD A HARD TIME BREAKING WHEN THIS HAPPENED.

07/12/2019
Components: POWER TRAIN
Incident Date: 06/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3F25CL******
Summary

MY 2012 FORD FOCUS IS EQUIPPED WITH THE DUAL CLUTCH TRANSMISSION AND HAS HAD ISSUES FROM THE DAY I BOUGHT IT. SHUDDERING UPON START WAS THE BIGGEST ISSUE. CAR FINALLY STOPPED RUNNING AND WAS REPAIRED AT DEALER BUT NOW THE TRANSMISSION IS EXTREMELY NOISY AND WILL SLIP OUT OF GEAR INTO NEUTRAL WITHOUT WARNING, INCLUDING ON HIGHWAYS AT SPEED. TRANSMISSION WILL ALSO SLIP QUITE BADLY UPON LAUNCH AT TIMES WHICH CAN BE A CAUSE OF AN ACCIDENT WHEN TRYING TO ENTER TRAFFIC.

06/26/2019
Components: WHEELS
Incident Date: 05/20/2019
Crash: No
Fire: No
Summary

TIRE SENSOR FAULT , DOUGLES TIRES LOOSING AIR

02/25/2019
Components: POWER TRAIN
Incident Date: 02/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3ENXBW******
Summary

THE CLUTCH SYSTEM ON MY MANUAL 2011 FORD FOCUS WENT OUT. THE CLUTCH NOW PLAYS ON THE FLOOR BOARD WITH NO CATCH IN IT. THE GEARS WONT BUDGE. I RESEARCHED AND SEEN THE NEWER MODELS HAVE HAD THIS SAME PROBLEM. PLEASE PLEASE PLEASE LOOK INTO THIS. I ABSOLUTELY LOVE MY CAR. WHEN THE CLUTCH WENT OUT IT WAS ON THE MAIN HIGHWAY IN BRIDGE CITY, TX.

02/05/2019
Components: STRUCTURE
Incident Date: 02/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN3BW******
Summary

THE DOOR HANDLES, LATCH AND UNLOCKING MECHANISM FAIL, CAUSING THE DOORS TO REMAIN LOCKED. YOU WILL BE UNABLE TO UNLOCK THE DOORS FROM THE INSIDE OR OR OUTSIDE.

11/13/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 09/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7BW******
Summary

I WAS DRIVING WESTBOUND ON FLAMINGO ENROUTE TO WORK SPEED LIMIT 45 MPH EACH DIRECTION I HAD THE YELLOW FLASHING LEFT ARROW AS I STARTED MY LEFT TURN THE CAR DIED NO POWER ANOTHER VECHICLE WAS APPROACHING FROM WEST TO EAST AS I WAS TURNING LEFT I TURNED MY EMERGENCY FLASHERS AND THE CAR CAME WITHIN INCHES OF HTTING ME. I HAD MY CAR TOWED AND FOUND OUT IT WAS THE THROTTLE BODY SENSOR SERIAL NUMBER PART NUMBER 8S4Z-9E926-B I CONSIDER THIS A SERIOUS RISK AND LIFE OR DEATH SITUATION FURTHERMORE IT COST ME CLOSE TO 900.00 FOR THE PARTS AND REPAIRS

10/29/2018
Components: SERVICE BRAKES, HYDRAULIC,AIR BAGS,SERVICE BRAKES
Incident Date: 09/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOH8BR1******
Summary

I WAS ALMOST INVOLVED IN A ACCIDENT WITH A 18 WHEELER BECAUSE MY BRAKES WOULDN'T ALLOW ME TO STOP.

10/25/2018
Components: ENGINE
Incident Date: 10/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9BW******
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, ALL THE WARNING INDICATORS ILLUMINATED AND REMAINED LIT, BUT THE VEHICLE DID NOT START. THE VEHICLE WAS TAKEN TO NICK ABRAHAM ELYRIA FORD (1115 E BROAD ST, ELYRIA, OH 44035, 440-366-3673) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER WAS ABLE TO REPAIR THE INSTRUMENT PANEL AND THE KEY FOB. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 139,668.

10/11/2018
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 04/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN5BW******
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO LOCK. YEARS LATER, THE REAR PASSENGER SIDE DOOR FAILED TO LOCK. THE CONTACT HAD TO TIE DOWN THE DOOR TO KEEP IT CLOSED. THE CONTACT CALLED LIBERTY FORD PARMA HEIGHTS (6600 PEARL RD, PARMA HEIGHTS, OH 44130, (440) 888-2600) AND WAS INFORMED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT GET BACK IN TOUCH WITH THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 88,254. *TT UPDATED 12/03/18*JB

10/04/2018
Components: STEERING
Incident Date: 08/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN2BW******
Summary

MY POWER STEERING TURNS ON AND OFF WITHOUT WARNING. I HAVE HAD TIE ROD ENDS, RACK, PINION, POWER STEERING PUMP, AND LINES REPLACED. THAT HAS NOT FIXED THE ISSUE.

07/26/2018
Components: POWER TRAIN,STRUCTURE
Incident Date: 07/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN9BW******
Summary

ONLY 3 OUT OF 4 DOORS OPEN, THE OUTSIDE DOOR LATCHES HAVE FAILED SINCE PURCHASE IN 2013. HAVE ALSO CONTINUALLY FAILED/RE-BROKE AFTER BEING FIXED. CAR ALSO DOES NOT UNLOCK AFTER BEING LOCKED AND INSIDE DOOR MECHANISMS DO NOT UNLOCK AFTER BEING ENGAGED.. HUGE SAFETY ISSUE. ALSO MULTIPLE TIMES THE A SOLENOID HAS TO BE REPLACED DUE TO THE CAR DOES NOT SHIFT CORRECTLY AND FAILS TO ACCELERATE SAFELY (TAKES A OVER A MIN TO GO FROM 35-60) AND EVEN THEN IT WILL NOT MAINTAIN 60 MILES PER HOUR GOING UP A HILL . THIS IS A AUTOMATIC VEHICLE , AND IT IS UNSAFE , ESPECIALLY WHEN EXITING OFF A ONRAMP TRYING TO EXCEL TO POSTED SPEED LIMIT TO MERGE INTO TRAFFIC OFF THE RAMP. I HAVE HAD MULTIPLE PROBLEMS/ISSUES WITH THIS VEHICLE SINCE ITS PURCHASE AND IT IS A VERY UNSAFE VEHICLE.

07/02/2018
Components: UNKNOWN OR OTHER
Incident Date: 06/23/2018
Crash: No
Fire: No
Summary

THE EVAPORATOR COIL IN MY CAR IS LEAKING AND SPRAYING REFRIGERANT IN MY CAR. THIS HAPPENS WHEN THE CAR IS IN MOTION AND OR IN PARK.

06/27/2018
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 04/25/2017
Crash: Yes
Fire: No
Summary

SEVERAL TIMES, MY BREAKS HAVE NOT RESPONDED WHILE PRESSING DOWN ON THEM, MY FOOT WILL BE TO THE GROUND AND THERE IS NOTHING. IT CAUSED MY VEHICLE TO CRASH INTO THE VEHICLE IN FRONT OF ME THE FIRST TIME IT HAPPENED GOING 35 MILES AN HOUR.

06/27/2018
Components: POWER TRAIN
Incident Date: 02/21/2017
Crash: No
Fire: No
Summary

WITH LESS THAT 70000 MILES ON THE CAR MY TRANSMISSION STARTED TO GO OUT ON ME. I HAVE SINCE HAD THE TRANSMISSION REPLACED AS IT IS UNDER WARRANTY, AND LESS THAN A WEEK AFTER GETTING IT FIXED IT WAS ALREADY STARTED TO GO ON ME AND HAS GOTTEN PROGRESSIVELY WORSE OVER THE SIX MONTHS.

06/13/2018
Components: STRUCTURE
Incident Date: 05/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN1BW******
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE DOORS WOULD NOT OPEN FROM INSIDE THE VEHICLE, EXCEPT FOR THE FRONT PASSENGER DOOR. ALSO, THE KEY FAILED TO OPEN THE VEHICLE'S DOORS WHEN LOCKED. THE VEHICLE WAS TAKEN TO FORD GROVES (1501 N KINGSHIGHWAY ST, CAPE GIRARDEAU, MO 63701) WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLES AND RODS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 180,067.

04/08/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN1BW******
Summary

DOOR AJAR LIGHT STAYS ON CONSTANTLY EVEN WHEN THE CAR IS NOT IN USE. THE SENSOR WILL GO OFF WHILE DRIVING AND UNLOCK ALL DOORS, EVEN IF THE CHILD SAFETY FEATURE IS ACTIVATED. BECAUSE OF THIS MESSAGE THE DOME(MAP) LIGHT ON THE INSIDE OF THE CAR WILL RANDOMLY TURN ON AND OFF. THIS ALSO CAUSES THE BATTERY TO DRAIN.

03/17/2018
Components: UNKNOWN OR OTHER
Incident Date: 03/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2BW******
Summary

THE DOOR AJAR SENSOR WARNING LIGHT FOR MY DRIVER'S SIDE DOOR KEEPS COMING ON. THE DOOR IS CLOSED. THIS HAPPENS WHILE DRIVING AND WHEN PARKED. WITH THIS DEFECTIVE SENSOR IT ALSO SETS THE ALARM OFF EVERY 5-10 MINUTES WHILE LOCKED, ALONG WITH THE INTERIOR AND EXTERIOR LIGHTS COMING ON SPORADICALLY.

03/15/2018
Components: ELECTRICAL SYSTEM
Incident Date: 12/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9BW******
Summary

I AM A WIDOW, I HAVE CHILDREN TO TAKE CARE OF. SO FOR SOMETHING LIKE THE IGNITION COIL TO ALL OF A SUDDEN GO BAD AND COST ME $850 IS REDICULOUS. I WAS AT WORK AND MY CAR WOULD NOT START. NO WARNING, NO NOTHING. ESPECIALLY WHEN I HAVE READ OTHERS ONLINE WITH THE SAME PROBLEM. I'M BEGINNING TO WONDER IF FORD IS JUST IGNORING THIS OR IS IT A WAY FOR FORD TO MAKE MORE MONEY OFF OF INNOCENT HARD WORKING PEOPLE. I AM NOW IN DEBT BECAUSE OF THIS AND DON'T KNOW HOW I'M GOING TO GET OUT. NEEDLESS TO SAY MY CHILDREN DID NOT HAVE MUCH OF A CHRISTMAS. I WAS WARNED ABOUT BUYING A FORD AND I AM STARTING TO REGRET IT. I ALSO HAVE HAD HUB ASSEMBLY PROBLS AND NOW ALL OF A SUDDEN I NEED A MOTOR MOUNT. I GUESS THIS IS WHAT I GET FOR NOT BEING ABLE TO AFFORD A BRAND NEW CAR. SO NOW MY DAUGHTER AND I HAVE TO DRIVE AROUND IN SOMETHING TERRIFYING.

01/11/2018
Components: WHEELS
Incident Date: 01/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN8BW******
Summary

THE REAR WHEEL BEARINGS HAD TO BE REPLACED AFTER MAKING A VERY LOUD NOISE WHEN THE CAR WAS IN MOTION, WORSENING WITH SPEED. THEY HAVE HAD TO BE REPLACED TWICE SINCE THEN AND THAT WAS JUST OVER 6 MONTHS AGO! THE MECHANIC INFORMED US THAT THERE DOES NOT APPEAR TO BE ANYTHING WRONG THAT WOULD CAUSE THEM TO KEEP WEARING OUT.

12/24/2017
Components: ELECTRICAL SYSTEM
Incident Date: 12/23/2017
Crash: No
Fire: No
Summary

FORD FOCUS 2011, IGNITION KEY TUMBLER FAILURE, CAN NOT START CAR. TUMBLER IN IGNITION NOT WORKING, TOLD I NEED TO REPLACE AND REPROGRAM CAR, CAN ONLY BE DONE BY DEALER. CHECKED ON LINE, THIS IS A COMMON PROBLEM, NO RECALL FOUND, WHY NOT. I WAS AT THE MALL XMAS SHOPPING, HAD TO HAVE CAR TOWED.

10/17/2017
Components: SUSPENSION
Incident Date: 10/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN8BW******
Summary

THE VEHICLE HANDLES HORRIBLY ON WET AND/OR ICY ROADS. WHEN STOPPED AT A TRAFFIC LIGHT OR SIGN AT EVEN A VERY SLIGHT INCLINE THE TIRES HAVE TROUBLE GETTING TRACTION. THIS IS THE WORST VEHICLE FOR WET/ICY ROADS I'VE EVER DRIVEN. IT IS ALSO THE FIRST, AND MOST LIKELY THE LAST, FORD I WILL OWN.

09/21/2017
Components: UNKNOWN OR OTHER
Incident Date: 09/16/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0E75BK******
Summary

MY HUSBAND HAD RETURNED FROM THE STORE AND PULLED UP INTO OUR SLIGHTLY ANGLED DRIVEWAY, HE WAS CHECKING HIS RECEIPT FOR AN ERROR AND THOUGHT HE HAD THE CAR IN PARK. HE GOT OUT TO CARRY SOME BAGS UP TO THE PORCH AND WHEN HE RETURNED HE NOTICED THE CAR WAS STILL RUNNING. HE REACHED IN TO TURN THE CAR OFF AND BECAUSE IT WAS STILL IN DRIVE THE CAR STARTED ROLLING DOWN THE DRIVEWAY, HE WAS ABLE TO REACH OVER AND GET IT IN PARK BUT IT DID NOT STOP ROLLING AND CONTINUED AT A GREATER SPEED PULLING HIM PARTIALLY OUT OF THE CAR AND DRAGGING HIM RESULTING IN A FRACTURED NECK, MASSIVE BRUISING ON HIS ABDOMEN AND DUE TO THE SHOCK OF THE INCIDENT KIDNEY FAILURE FOR THREE DAYS. WE REALIZE IT WAS HIS FAULT FOR NOT TURNING THE CAR OFF AND NOT HAVING IT IN PARK. MY BROTHER-IN-LAW CAME OVER IN HIS DODGE AND TRIED THE SAME THING AND HIS TRUCK IMMEDIATELY WENT IN TO PARK, IF HE OPENS HIS DOOR WHILE THE VEHICLE IS RUNNING EVEN SLIGHTLY THE VEHICLE IMMEDIATELY GOES INTO PARK. WE HAVE ALWAYS BEEN FORD VEHICLE FANS BUT THIS IS HAVING US RETHINK OUR DECISION ON A NEW CAR. WE THINK WE KNOW WHY IT DID NOT STOP WHEN HE PUT IT IN PARK WHILE IT WAS ROLLING BUT THERE IS NOT A SAFE GUARD TO PREVENT THESE KIND OF ACCIDENTS ARE UNCALLED FOR. IF A YOUNG CHILD WERE TO GET IN THIS VEHICLE AND TAKE IT OUT OF DRIVE THERE COULD BE HORRIBLE CONSEQUENCES. THE CAR ROLLED ALL THE WAS DOWN OUR DRIVEWAY INTO THE STREET (APP. 60 FT DRIVEWAY), HE WAS STUCK IN BETWEEN THE BOTTOM OF THE DOOR, AFRAID HE WAS GOING TO GET RUN OVER. HE WAS FINALLY ABLE TO FREE HIMSELF AFTER APP. 40 FT. MY GRANDSON HAS A FORD EDGE AND IT DID THE SAME THING. THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED IMMEDIATELY. IF THE ANGLE OF THE DRIVEWAY HADN'T BEEN WHAT IT WAS I AM SURE IT WOULD HAVE STARTED ROLLING BEFORE MY HUSBAND GOT OUT OF THE VEHICLE.

09/09/2017
Components: POWER TRAIN
Incident Date: 07/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1BW******
Summary

2011 FORD FOCUS SE TRANSMISSION PULLING AND JERKING, CAUSING THE TIRES TO VIBRATE WHILE DRIVING. UPON FIRST ACCELERATING BEFORE MOTOR WARMS UP, THE CAR SOUNDS LIKE A TRUCK. IT IS EXTREMELY LOUD. THE CAR HAS TO BE MOVING FOR AWHILE BEFORE THE LOUD NOISE DECREASES SOME, BUT THE NOISE CONTINUES.

06/28/2017
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 06/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8BW******
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. WHEN THE DRIVER WAS ATTEMPTING TO UNLOCK THE DOORS, THE FRONT LOCKS AUTOMATICALLY LIFTED UP, BUT THE REAR LOCKS REMAINED INSIDE THE DOORS. ALL FOUR DOORS WERE NOT ABLE TO BE OPENED. THE DRIVER ATTEMPTED TO LIFT THE REAR LOCKS, BUT THE KNOBS FOR THE DOOR LOCKS WERE LOCATED. THE DRIVER WAS UNABLE TO MANUALLY LIFT THE KNOBS DUE TO THEM BEING INSIDE THE DOOR PANEL. THE DRIVER HAD TO ROLL DOWN THE WINDOWS IN ORDER TO GET OUT OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (WINDELL FORD) WHO INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE DEALER DIAGNOSED THAT ALL LOCKS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE FACT THAT THE LOCKS COULD NOT BE MANUALLY DISENGAGED WAS NOT A SAFETY ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 92,046.

06/21/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 03/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN5BW******
Summary

WHEN THE CAR IS IDLING WHETHER IN PARK OR DRIVE, IT WILL LOSE POWER AND I NOTICE THE RPM NEEDLE BOUNCES ALL OVER THE PLACE. I HAVE HAD THE CAR COMPLETELY DIE ON ME 3 DIFFERENT TIMES AS I HAVE STARTED TO ACCELERATE. LUCKILY ALL 3 TIMES WERE WHEN I WAS LEAVING A DRIVE-THRU AND WASN'T IN HEAVY TRAFFIC. IT WILL LURCH AND SPUTTER WHEN IN DRIVE AND THE BRAKE IS APPLIED. I TOOK IT TO OUR LOCAL FORD DEALERSHIP WHERE I PURCHASED THE VEHICLE NEW IN 2010 AND THE SERVICE DEPARTMENT CHECKED TO SEE IF IT WAS ON THE RECALL LIST BECAUSE IT WAS SHOWING ALL OF THE SAME SYMPTOMS OF SEVERAL OTHERS THAT HAD A THROTTLE BODY RECALL AND I WAS LUCKY IT HADN'T LOST POWER GOING DOWN THE HIGHWAY AT 70 MPH LIKE SOME OF THE OTHERS HAD. WHEN THEY CHECKED MY VIN IT DIDN'T HAVE A RECALL BUT I WAS TOLD THAT I WOULD HAVE TO HAVE THE THROTTLE BODY REPLACED AND IT WOULD COST AROUND $600!! MY 2011 FOCUS ONLY HAS 48,000 MILES ON IT AND I CAN'T FIGURE OUT WHY IF IT HAS THE EXACT SAME MALFUNCTION AS THE RECALLED MODELS, THAT THE 2011 IS NOT A PART OF THAT RECALL?? I WOULD EXPECT A CAR TO BE BETTER MADE TO LAST A LITTLE LONGER THAN THIS! I HAVE HAD TO HAVE THE MOTOR IN THE REAR WINDOW WORKED ON AND CLIPS REPLACED TWICE WITHIN THE FIRST 2 YEARS I HAD THE CAR BUT I LOVE MY FOCUS SO I THINK FORD SHOULD STEP UP AND FIX THE THROTTLE BODY ISSUE NO MATTER WHAT MODEL OF VEHICLE IT IS ON!

04/26/2017
Components: LATCHES/LOCKS/LINKAGES,ELECTRONIC STABILITY CONTROL
Incident Date: 02/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN9BW******
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH FAILED AND THE DOOR AJAR WARNING SENSOR ILLUMINATED. THE FAILURE PREVENTED ANY OF THE DOORS FROM LOCKING AND THE CONTACT COULD NOT SEE THE FUEL GAUGE OR MILEAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PAWL SPRINGS AND UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH).THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,889. UPDATED 08/23/17*LJ *CN

04/02/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN7BW******
Summary

THE DOOR LOCK ON THE DRIVERS DOOR WHEN USING KEY FOB DOES ALWAYS UNLOCK, WHEN LOCKS ITS OWN AT 10MPH THEN YOU TRY TO GET OUT SOME DRIVING HAS BE WRENCHED WITH HANDLE. PASSENGER DOOR BEHIND THE DRIVER LOCKS ITSELF AT 10MPH, STAYS LOCKED, CANNOT BE OPENED BY HANDLE EVEN AFTER CAR OFF, THE DOOR PULL CANNOT BE PULLED UP TO UNLOCK THE DOOR, MY DAUGHTER HAS BEEN USING OTHER DOOR FOR YEARS TO GET IN AND OUT BECAUSE WE CANNOT GET THAT DOOR UNLOCKED. IT WILL NOT UNLOCK USING KEY FOB OR FROM MAIN DOOR INSIDE VEHICLE. THE CAR HAS ALWAYS BEEN LIKE THIS SINCE WE BOUGHT IT NEW. HAS BEEN TO THE FORD DEALERSHIP 3 TIMES AND THEY CANNOT FIND THE PROBLEM, IT THEN WENT OUT OF WARRANTY SO WE NEVER WENT BACK.

03/29/2017
Components: SEAT BELTS,UNKNOWN OR OTHER
Incident Date: 09/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN0BW******
Summary

"TAKATA RECALL" WE HAVE ALREADY HAD TO REPLACE ONE OF THE SEAT BELTS BECAUSE IT WOULD NOT LATCH AND ALSO THE PASENGER DOOR HAS ISSUES WITH LOCKING AND UNLLOCKING. IT WORKS OCCASSIONALLY BUT NOT ALWAYS. THE 2012 FOCUS WAS REACALLED FOR THIS ISSUE AND 2011 SHOULD BE TOO.

02/12/2017
Components: STRUCTURE
Incident Date: 01/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2BW******
Summary

MY RIGHT REAR DOOR FLEW OPEN WHILE THE VEHICLE WAS IN MOTION AS I WAS TURNING ON TO A CITY HIGHWAY NEAR MY HOME. LUCKILY, I WAS CLOSE ENOUGH THAT I MADE IT HOME SAFELY, HOWEVER THE DOOR WOULDN'T LATCH AT ALL AFTER THIS INCIDENT. WHEN I CALLED THE DEALERSHIP WHERE I NORMALLY HAVE MY CAR SERVICED, THEY SAID THERE ARE MANY RECALLS FOR THIS TYPE OF PROBLEM WITH MANY FORD MODELS, MY MODEL INCLUDED, HOWEVER MY CAR DID NOT QUALIFY FOR THE RECALL BASED ON THE VIN NUMBER AND THAT IT WAS ONE YEAR OLDER THAN THE OTHER MODELS THAT QUALIFIED FOR THE RECALL. THEY COULDN'T GET IT SCHEDULED TO REPAIR THE DOOR LATCH FOR APPROXIMATELY TWO WEEKS, AND OBVIOUSLY IT WAS UNSAFE TO DRIVE WITHOUT THIS PROBLEM BEING FIXED. I ENDED UP TAKING IT TO A DIFFERENT CAR SERVICE COMPANY WHO CONFIRMED IT WAS DEFINITELY A PROBLEM WITH THE RIGHT REAR DOOR LATCH, AND THAT IT NEEDED TO BE REPLACED.

01/17/2017
Components: UNKNOWN OR OTHER
Incident Date: 01/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1BW******
Summary

TRANSMISSION SHIFTS HARD AS YOU DRIVE WITH CRUISE CONTROL ON FOR NO APPARENT REASON.

12/29/2016
Components: UNKNOWN OR OTHER
Incident Date: 12/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN5BW******
Summary

EXCESSIVE TIRE WEAR. WENT TO ROTATE TIRES AND FOUND WEAR BANDS SHOWING. LESS THAN 19,000 MILES ON 60,000 MILE TIRES. ORIGINAL TIRES WORE OUT FAST, AND THOUGHT IT TO BE PREVIOUS OWNER OR CHEAP TIRES. WAS ABLE TO REPLACE ON TIRE WARRANTY, BUT FAILURE WAS IMMINENT WAS DOWN TO STEEL BANDS ON INSIDE OF WHEEL. PER ISSUES ON INTERNET FORUMS, WHY IS THIS BEING OVERLOOKED?? DO I HAVE TO FRICKEN DIE BEFORE SOMETHING IS DONE?? AT $110 A POP PER TIRE AT A MINIMUM, THE BURDEN ON DRIVERS BECAUSE THIS IS OVERLOOKED IS OVERWHELMING. IS ANYTHING EVER GOING TO BE DONE??

11/21/2016
Components: SEATS
Incident Date: 11/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN8BW******
Summary

HEADREST ANGLE CAUSES NECK AND BACK PAINS. I'M ONLY 5'5" AND MY WIFE IS 5'4" THE HEADREST LEANS TOO FAR FORWARD GIVING US POOR SUPPORT AND STRAINS OUR NECK, BACK, AND ARMS BECAUSE IT FORCES OUR HEAD TO CONSTANTLY BE PUSHED FORWARD. REMEDIED THIS BY TURNING THE ENTIRE HEADREST BACKWARDS. POOR DECISION BY NHTSA TO MAKE IT A REGULATION BASED ON WHIPLASH STUDY WITHOUT CONSIDERING 99.99% WE ARE JUST NORMALLY DRIVING.

08/31/2016
Components: SUSPENSION
Incident Date: 01/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN4BW******
Summary

SINCE NEW THIS CAR HAS BEEN EXTREMELY HAZARDOUS TO DRIVE ON SLICK ROADS. THE REAR END ROUTINELY STEPS OUT OR SLIDES OUT UNEXPECTEDLY EVEN WHEN DRIVING IN A STRAIGHT LINE. EVEN ON DRY PAVEMENT THE REAR END HAS A SENSATION OF STEPPING OUT WHEN CORNERING. THE VEHICLE HAS BEEN RE-ALIGNED BY THE DEALER TWICE BUT THE PROBLEM REMAINS. THE PROBLEM OCCURRED WITH THE OEM TIRES AS WELL AS REPLACEMENT PIRELLI TIRES. THIS HAS BEEN AN ON-GOING ISSUE SINCE THE VEHICLE WAS NEW AND EVERY WINTER SINCE. AS DESCRIBED ABOVE THE HANDLING ISSUE IS ALSO ON DRY PAVEMENT IN SUMMER, JUST NOT AS DANGEROUS THEN.

08/26/2016
Components: POWER TRAIN
Incident Date: 08/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN6BW******
Summary

THE VEHICLE WAS PURCHASED BRAND NEW BUT THE TRANSMISSION HAS ALWAYS SHIFTED ROUGH. THE DEALER SAID IT WAS BECAUSE FORD HAD REDESIGNED THE TRANSMISSION SO IT WOULD SHIFT BETTER AND BE MORE FUEL EFFICIENT. EVEN THOUGH WE COMPLAINED THE DEALER SAID THERE WAS NOTHING THAT THEY COULD DO. CONSEQUENTLY, THIS PROBLEM HAS EFFECTED THE CARS OVERALL PERFORMANCE AND HAS NOW BECOME SO BAD THAT THE CAR IS DIFFICULT TO DRIVE. THE TRANSMISSION SHIFTS ROUGH, JUMPS OR LAUNCHES OUT , SHAKES, HAS HESITATION AND EVEN ROLLS BACK IF YOU ARE ON A HILL. CONSEQUENTLY, THE CAR SEEMS UNSAFE TO DRIVE AS IT FEELS AT TIMES LIKE THE CAR MIGHT JOLT OUT BECAUSE OF THE ROUGH SHIFTING. WHEN THE CAR SHIFTS ROUGH AT HIGH SPEEDS IT TENDS TO PULL IT TO ONE SIDE.

07/11/2016
Components: STRUCTURE
Incident Date: 05/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8BW******
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE UNDERCARRIAGE OF THE VEHICLE WAS CORRODED AND WATER ENTERED THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

06/15/2016
Components: POWER TRAIN
Incident Date: 06/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9BW******
Summary

MY VEHICLE SLIPS WHEN CHANGING GEARS..FIRST STARTED WHEN SHIFTING FROM 1ST TO 2ND..IT'S AUTOMATIC TRANS. THAT WAS YESTERDAY NOW IT STALLS GOING INTO ANY GEAR

06/03/2016
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 10/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2BW******
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. WHILE DRIVING 30 MPH, THE DASHBOARD CRACKED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE, IT WAS DETERMINED THAT THE ENTIRE REAR WINDOW NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 30,369. UPDATED 07/12/16*LJ *CN

06/02/2016
Components: POWER TRAIN
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1BW******
Summary

TAKATA RECALL I WAS COMING UP TO A STOP LIGHT READY TO PUSH THE CLUTCH IN TO SLOW DOWN. I TRIED TO PUSH IN THE CLUTCH AND IT WAS STUCK. I LET MY FOOT OFF AND TRIED AGIAN. THE CLUTCH WENT DOWN. I THOUGHT THAT WAS ODD AND DANGEROUS. I WAS GLAD MY WIFE WASN'T DRIVING. I WANTED TO PULL OVER AND SEE WHAT WAS GOING ON. I GOT IN THE TURN LANE. WHEN I PUSHED THE CLUTCH IN TO GO THE CLUTCH WENT TO THE FLOOR AND I WAS STUCK IN THE TURN LANE. IT WAS A BUSY ROAD, BUT I WAS OFFERED HELP AND WAS ABLE TO PUSH IT THROUGH THE LIGHT AS IT CHANGED. I NOTICED THAT THE CONNECTION FROM THE CLUTCH TO THE PEDAL WAS BROKEN. A PLASTIC PIECE HAD BROKE. THE CAR ONLY HAS 57000 MILES. I FEEL LIKE I WAS LUCKY NOTHING HAPPENED. THAT PART SHOULD NOT BREAK ON A CAR. I WANT TO FEEL SAFE WHEN ME OR MY WIFE ARE DRIVING OUR VEHICLE.

04/13/2016
Components: POWER TRAIN
Incident Date: 04/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3K23CL******
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHUTTERED WHILE DRIVING AT LOWER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE VEHICLE SHUTTERED AND HESITATED, BUT STATED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THE FAILURE, THE VEHICLE EXHIBITED THE SAME FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,719. UPDATED 08/03/16*LJ THE CONSUMER STATED SEVERAL ADJUSTMENTS WERE MADE TO THE CLUTCH. HOWEVER, THEY WERE ONLY TEMPORARY FIXES. UPDATED 08/09/16.*JB

03/02/2016
Components: ELECTRICAL SYSTEM
Incident Date: 11/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN5BW******
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHEN THE LOCK BUTTON WAS DEPRESSED ON THE FOBIK KEY, THE DOORS LOCKED BUT WHEN THE UNLOCK BUTTON WAS DEPRESSED THE FRONT AND REAR PASSENGER SIDE AND REAR DRIVER SIDE DOORS FAILED TO UNLOCK. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE FRONT AND REAR PASSENGER SIDE AND THE REAR DRIVERS SIDE DOORS LOCK WITHOUT WARNING. IN ADDITION, WHEN THE VEHICLE WAS STOPPED, THE DOORS FAILED TO UNLOCK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS DIRT IN THE LOCKING MECHANISM. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.

03/02/2016
Components: STEERING
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0BR******
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. WHILE TRAVELING APPROXIMATELY 35 MPH, THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE "POWER STEERING FAILED" AND "CHECK POWER STEERING NOW" MESSAGES APPEARED. THE STEERING WHEEL BECAME STIFF AND WOULD NOT TURN. THE CONTACT BOUNCED INTO A CURB AND STOPPED THE VEHICLE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE STEERING SEIZED. THE DEALER WAS NOTIFIED, BUT THE MANUFACTURER WAS NOT. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

02/29/2016
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 01/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1BW******
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD ABNORMALLY VIBRATE WHILE IDLING. THE FAILURE HAPPENED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

02/20/2016
Components: UNKNOWN OR OTHER
Incident Date: 02/20/2016
Crash: No
Fire: No
Summary

THE DRIVER SIDE DOOR WILL NOT LATCH AND NOT LOCK. I HAVE TO DRIVE THE CAR HOLDING THE DOOR WITH ONE HAND AND HOLDING THE OTHER HAND ON STEERING

02/19/2016
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 01/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN6BW******
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE AND CLOSING THE DRIVER SIDE DOOR, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,423. UPDATED 04/22/16*LJ THE VEHICLE WAS REPAIRED ON 02/22/16. UPDATED 05/05/16.*JB

02/18/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7BR******
Summary

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE PARKED, A STRONG ODOR OF FUEL WAS COMING FROM THE VEHICLE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000(FUEL SYSTEM, GASOLINE) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/17/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN4BW******
Summary

THE RIGHT POWER WINDOW GOES UP AND DOWN SEVERLY SLOW, DURING THIS ACTION THE WINDOW EMITS AN ELECTRICAL WIRE BURNING SMELL. (BOTH STATIONARY AND MOVING) OUT SIDE TEMP WAS 24 DEGREES, SPEED WAS APPROX 5MPH

02/08/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 02/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2BW******
Summary

DRIVERS LOW BEAM HEADLIGHT DOES NOT WORK DUE TO FAILURE IN UNDER DASH FUSE BOX/ SMART JUCTION BOX

11/25/2015
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 11/21/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3FN5BW******
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH WITH THE CRUISE CONTROL WAS ENGAGED, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. IN ADDITION, THE CRUISE CONTROL FAILED TO DISENGAGE. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE VEHICLE AHEAD. THERE WERE FIVE OTHER PASSENGERS IN THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

11/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN4BW******
Summary

THE ELECTRICAL COMPONENTS ARE NOT REGISTERING CORRECTLY. THE ODOMETER AND THE MILES TO EMPTY DO NOT AGREE. THE AC WILL CUT OFF THEN BACK ON. THE WIPER BLADES WILL ONLY WORK ON HIGH BUT LATER CORRECT. THE MILES PER GALLON ARE NOT CORRECT. IT WILL REGISTER 34.8 TO 22.0 SITTING STILL PANEL LIGHTS WENT OFF WHEN I TURNED HEADLAMPS ON HIGH LATER IN THE DAY IT WAS ALRIGHT. THESE PROBLEMS HAVE BEEN ON GOING FOR 2 YEARS. I HAVE HAD IT TO FORD MOTOR ON 11/8/2013 AND 11/4/15.

10/29/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/01/2014
Crash: No
Fire: No
Vehicle Identification Number: IFAHP3FN6BW******
Summary

RIGHT FRONT & REAR DOORS WILL NOT ALWAYS UNLOCK FROM INSIDE OR OUT. CANNOT UNLOCK REAR DOOR BY PULLING UP ON THE DOOR LOCK AS IT WILL NOT MOVE. LOCK ISSUES ARE DIFFICULT TO DIAGNOSE BECAUSE IT IS SPORADIC. RADIO SPEAKERS ON LEFT SIDE COME ONE & OFF. HESITATES WHEN ACCELERATING.

08/15/2015
Components: UNKNOWN OR OTHER
Incident Date: 01/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN5BW******
Summary

REAR DOORS DO NOT OPEN FROM INSIDE OR OUTSIDE

08/13/2015
Components: STRUCTURE
Incident Date: 03/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN3BW******
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR AJAR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

07/13/2015
Components: STRUCTURE
Incident Date: 03/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN2BW******
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. WHILE THE VEHICLE WAS PARKED, THE REAR DOORS FAILED TO UNLOCK UNTIL AFTER SEVERAL ATTEMPTS. THE CONTACT CONTINUED TO LOCK AND UNLOCK THE DOORS UNTIL ONE OF THE DOORS UNLOCKED. THE FAILURE RECURRED ON SEVERAL OCCASIONS WITH ALL FOUR DOORS. THE CONTACT MENTIONED THAT THE WINDOW WAS ROLLED DOWN AND SHE WAS STILL UNABLE TO OPEN THE DOOR FROM THE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

06/25/2015
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 06/11/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3FN6BW******
Summary

UPON ENTERING A SCHOOL ZONE AND DECELERATING TO 35 MPH, WHILE ENTERING INTO A LEFT CURVE THE POWER STEERING LOCKED UP PREVENTING THE TURN INTO THE CURVE. THIS RESULTED IN THE VEHICLE RUNNING OFF THE ROAD AND HITTING A ROAD SIGN CAUSING DAMAGE TO THE PASSENGER MIRROR AND RIGHT REAR DOOR AND QUARTER PANEL.

05/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN6BW******
Summary

MY VEHICLE HAS DISPLAYED AN INTERMITTENT BUT INCREASING ISSUE WITH ELECTRICAL COMPONENTS. IT STARTED WITH A WARNING ON THE DASH (INCLUDING THE WARNING CHIME) ABOUT A TIRE PRESSURE MONITOR FAULT, AND SPREAD TO INCLUDE MANY AND VARIOUS WARNING LIGHTS. THESE INCLUDE THE PARKING BRAKE LIGHT, AND THE DOOR AJAR LIGHT. WHEN THESE LIGHTS ARE DISPLAYING, MY TURN SIGNAL INDICATOR WILL NOT REPORT ON THE DASH, ALTHOUGH I HAVE BEEN ABLE TO VERIFY THAT THE SIGNALS THEMSELVES ARE WORKING ON THE OUTSIDE OF THE CAR. OVER TIME, THIS WENT FROM AN OCCASIONAL ISSUE TO BEING ALMOST CONSTANT. AT TIMES, THE TIRE PRESSURE WARNING LIGHT WILL COME ON WITH CONSTANT CHIMING. I HAVE EXPERIENCED BATTERY DEAD / NON-START ISSUES, ALTHOUGH AFTER JUMPING THE VEHICLE, IT WILL BE FINE FOR DAYS. I HAVE BEEN ABLE TO GET THE DASH TO WORK PROPERLY BY SLAPPING THE DECK JUST ABOVE THE DISPLAY, ALTHOUGH THIS ONLY WORKS FOR A SHORT TIME. I TYPICALLY ONLY DO THIS NOW WHEN THE CONSTANT CHIMING STARTS. I HAVE HAD A MECHANIC LOOK AT IT, AND WILL BE DOING SO AGAIN TODAY. LAST TIME, THEY TIGHTENED SOME WIRING UNDER THE DASH, AND THE ISSUE APPEARED TO GO AWAY FOR ABOUT 5 DAYS, THEN CREPT BACK QUICKLY. THE INITIAL THOUGHT WAS THE ALTERNATOR, ALTHOUGH AS MENTIONED ABOVE, THE ISSUE STOPPED AFTER WIRING WAS ADJUSTED, AND I SUSPECT SMACKING THE DASHBOARD WON'T FIX AN ALTERNATOR, OR PROVIDE MORE POWER TO DASH LAMPS. THANK YOU. BY THE WAY, I AM IN CANADA, YOUR FORM BELOW DOESN'T OFFER THAT AS AN OPTION. *TR

04/26/2015
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 08/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8BW******
Summary

THE BACK DOORS WOULD POP OPEN OFTEN, NOW WE HAVE TO KEEP THE PASS, SIDE DOOR IN THE BACK LOCKED BECAUSE IF WE USE IT WONT STAY CLOSED.AND NOW THE PASS, SIDE DOOR IN THE FRONT WONT UNLOCK. WE HAD IT CHECKED AT A FORD DEALERSHIP AND THEY GREASED IT.ONE THING THAT ALSO HAPPENED WAS THE PAINT WAS PEELING WHEN WE FIRST GOT IT, THEY REPAINTED THE AFFECTED AREA. *TR

04/03/2015
Components: STEERING,AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 03/28/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3FN3BW******
Summary

TL* THE CONTACT OWNED A 2011 FORD FOCUS. WHILE DRIVING 15 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE BRAKES AND STEERING WHEEL SEIZED. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES AND NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 5/15/15*CN UPDATED 09/16/2015 *JS

03/16/2015
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 09/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1BW******
Summary

I HAVE A SERIOUS ELECTRICAL PROBLEM IN MY FORD FOCUS 2011. DURING THE DAY TIME THE DASH LIGHTS THAT ARE SUPPOSED TO COME ON AT NIGHT WHEN YOU CUT THE LIGHTS ON COME ON DURING THE DAY TIME AND WON'T CUT OFF WHICH CAUSES THE BATTERY IN MY CAR TO GO DEAD. I'VE ALREADY REPLACED MY CAR BATTERY TWICE BECAUSE OF THIS PROBLEM. I HAVE TO BEAT ON MY CAR FOR IT TO CUT ON AND LATELY THAT HASN'T BEEN WORKING AT ALL. ANOTHER PROBLEM I'M HAVING IS THAT THE CAR SAYS THAT THE TRUNK IS AJAR WHEN IT'S CLOSED AND THE REAR DOOR IS AJAR WHEN IT'S CLOSED, THE EMERGENCY BREAK IS ON WHEN IT'S NOT. MY CAR CUTS OFF EVERY TIME I STOP. EVERYTHING IN THE DASH CUTS OFF AND FREEZES SO I WON'T BE ABLE TO TELL IF I NEED GAS OR HOW FAST I'M GOING. BOTH CAR KEYS AREN'T BEING RECOGNIZED BY MY CAR. I'VE REPEATEDLY CALLED THE DEALERSHIP THAT I GOT MY CAR FROM AND THEY KEEP TELLING ME TO COME ON SATURDAY AND WHEN I GET THERE THEY SAY THEY DON'T HAVE ANY MECHANICS AVAILABLE. I'VE CALLED TRIPLE AAA EVERY OTHER DAY TO JUMP START MY CAR AND SOMETIMES THEY CAN'T GET IT STARTED BECAUSE THE DASH IN MY CAR WON'T CUT ON. MY DASH IN MY CAR DOESN'T CUT ON WHEN I TRY TO CRANK UP MY CAR MY CAR DOESN'T START. EVERYTHING ELSE COMES ON IN MY CAR BUT THE DASH. I WENT ON VACATION THE DAY AFTER I BOUGHT THIS CAR AND I HAD TO BUY A NEW BATTERY BECAUSE OF THE ELECTRICAL PROBLEM IN MY CAR AND THEN IT WASN'T THE BATTERY THAT WAS THE PROBLEM. I WENT ON VACATION TO FLORIDA AND IF I DIDN'T GET THE DASH TO COME ON I WOULD'VE BEEN STUCK IN FLORIDA. I'VE HAD THIS PROBLEM EVERYDAY SINCE I BOUGHT THIS CAR ON SEPTEMBER 19, 2014. *TR

01/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/31/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE INTERIOR LIGHTING AND THE PARKING LIGHTS ILLUMINATED INDEPENDENTLY. THE DRIVER DOOR AJAR INDICATOR ILLUMINATED WITHOUT THE DOOR OPEN. IN ADDITION, THE CONTACT WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

01/05/2015
Components: WHEELS
Incident Date: 12/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3ENXBW******
Summary

TL* THE CONTACT OWNS 2011 FORD FOCUS. THE CONTACT STATED THAT ONE OF THE WHEEL LUG NUTS THAT HELD THE TIRE TO THE AXLE ON THE FRONT PASSENGER SIDE OF THE VEHICLE BECAME FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

12/03/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/28/2013
Crash: No
Fire: No
Summary

LOCKING MECHANISM FOR TRUNK FAILED. NO LONGER POPS OPEN.....DEALER STATES THE REPAIR WILL COST $250. *JS

09/24/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN4BW******
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE POWER LOCKS ON ALL FOUR DOORS MALFUNCTIONED. THE DEALER STATED THAT THE LOCKING MECHANISMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON THE FRONT PASSENGER DOOR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.

09/11/2014
Components: POWER TRAIN
Incident Date: 08/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN9BW******
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A LOUD BANGING NOISE EMITTED FROM THE TRANSMISSION CAUSING THE VEHICLE TO JERK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE SHIFT SOLENOID WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 67,000.

09/08/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 11/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2BW******
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE FRONT DRIVER SIDE DOOR FAILED TO UNLOCK BOTH MANUALLY OR WITH THE KEY FOB. THE CONTACT HAD TO CRAWL INTO THE PASSENGER SEAT AND EXIT THROUGH THE FRONT PASSENGER SIDE DOOR. THE DEALER STATED THAT THE DRIVER SIDE DOOR LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

08/11/2014
Components: STRUCTURE
Incident Date: 08/12/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER AND DRIVER SIDE DOORS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP AND THE MECHANIC STATED THAT THE REPAIR WOULD COST $1,000. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 116,000.

07/18/2014
Components: SEAT BELTS
Incident Date: 07/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN3BW******
Summary

THE DRIVER'S SIDE SEAT BELT MALFUNCTIONED UNDER COMPLETELY NORMAL CONDITIONS OF USE. THE MALFUNCTION WAS IN THE BELT RECEIVER, NOT THE PART NEAR THE DOOR WHICH EXTENDS AND RETRACTS THE BELT. THE METAL BIT THAT RETRACTS TO ALLOW THE SEAT BELT TO BE PUSHED IN MALFUNCTIONED SPONTANEOUSLY- WE STOPPED AT A STORE AND WHEN WE GOT BACK IN THE SEAT BELT COULD NOT BE FASTENED. ONE TOW TRUCK LATER, OUR MECHANIC SAID IT WAS UNFIXABLE- THE PART HAS TO BE COMPLETELY REPLACED. BECAUSE THE CAR IS ONLY 3 YEARS OLD/ 74K MILES THEY SUGGESTED GIVING FORD THE CHANCE TO FIX IT. FORD SAID "FAT CHANCE"- THEY ONLY WARRANTY BELTS TO 50K MILES. SPONTANEOUSLY NON-WORKING SEATBELTS= VERY BAD. SHAME ON FORD FOR NOT MAKING IT RIGHT. IF I'D HAD THE MISFORTUNE TO BE IN AN ACCIDENT, NHTSA WOULD HAVE MARKED ME DOWN AS NOT WEARING MY BELT. *TR

07/13/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/13/2014
Crash: No
Fire: No
Summary

A/C BLOWS HOT AIR AND COLD AIR . IT HAS INTERMITTENT PROBLEM AND I CALLED FORD . FORD SAYS MY CAR IS OUT OF WARRANTY AND NHTSA HAS NOT ORDERED ANY RECALL. I TOLD FORD NHTSA IS ALWAYS SLOW AND BEHIND THE CURVE FEW YEARS . I PERSONALLY THINK IT IS A WASTE OF TIME CONTACTING NHTSA . GOOGLE FORD FOCUS INTERMITTENT A/C PROBLEM AND LOTS OF FORD FOCUS HAS SAME PROBLEM AND NHTSA IS SLEEP . I WANT MY A/C FIXED . ARE YOU LISTENING NHTSA ?. *TR

07/10/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN1BW******
Summary

AT APPROX. 40,800 MI, DOORS BEGAN TO INTERMITTENTLY NOT UNLOCK, NO MATTER IF I USED THE KEY, THE REMOTE, THE INSIDE SWITCHES OR HANDLES. TOOK THE VEHICLE TO THE DEALERSHIP, THEY TRIED TO GIVE ME PAPERWORK ON HOW TO USE THE REMOTE. AT ABOUT 41,000 MI MULTIPLE DOORS LOCKED AND IT WAS TAKEN BACK TO THE DEALERSHIP, AT 41,109 MI THEY REPLACED DRIVER'S, FRONT PASSENGER, AND REAR RIGHT: LATCHES, LINKAGES AND CONTROL RODS, PARTIALLY AT MY COST. AT 44,568 MI DEALERSHIP REPLACED LEFT REAR ACTUATOR/LATCH, PARTIALLY AT MY COST. AT ABOUT 58,000 MI INTERMITTENT PROBLEMS BEGAN AGAIN, AT 63,638 MI DEALERSHIP BLEW OUT THE LOCKS AND TOLD ME IT WAS BECAUSE I LIVED ON A GRAVEL ROAD AND HAD TO BLOW IT OUT OR BRING IT BACK TO HAVE THEM BLOW IT OUT MONTHLY. TWO DAYS LATER ALL FOUR DOORS LOCKED AND I COULDN'T GET IN, 3 WEEKS LATER THEY UNLOCKED RANDOMLY, DESPITE THE FACT THE CAR HADN'T MOVED (I COULDN'T GET IN IT). I CAN OPEN THE FRONT DOORS BY PULLING REALLY HARD IF I AM INSIDE, ONE OF THE BACKDOORS I CAN PULL THE LATCH UP WITH NEEDLE NOSE PLIERS FROM INSIDE, THE OTHER I CAN'T OPEN ONCE IT LOCKS. I HAVE FOUGHT THE DEALERSHIP AS WELL AS CORPORATE FORD AND THEY WON'T DO ANYTHING, THEY SAY THEY ARE AWARE OF THE PROBLEM BUT WON'T DO ANYTHING ABOUT IT. THIS IS A SAFETY ISSUE, I HAD AN INFANT GET LOCKED IN THE BACK THANK HEAVENS I WASN'T IN A WRECK, WE TOOK HER OUT AND HAD TO LEAVE HER CAR SEAT IN THE BACK (THIS IS HOW I FIGURED OUT THE NEEDLE NOSE PLIER TRICK). I HAVE 3 KIDS IN THE BACK OF MY CAR ALMOST ALL THE TIME AND IT SCARES ME IF I CRASH, THEY MAY OR MAY NOT BE ABLE TO GET OUT. I CAN NEVER LOCK MY CAR, BECAUSE I MAY NOT BE ABLE TO GET BACK IN, AND NOW THE DRIVERS DOOR DOESN'T ALWAYS LOCK ANYWAYS, EVEN WHEN I'M GOING DOWN THE ROAD AND IT USED TO AUTO LOCK. THERE ARE COMPLAINTS SIMILAR TO MINE FOR SEVERAL MODEL YEARS OF FOCUSES ALL OVER THE INTERNET. MAKE FORD BE RESPONSIBLE, DO A RECALL!!!! *TR

07/07/2014
Components: ENGINE
Incident Date: 02/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7BR******
Summary

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE LOST ACCELERATION POWER. THE VEHICLE ALSO FAILED TO ACCELERATE AFTER COMING TO A COMPLETE STOP. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

06/21/2014
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 04/05/2014
Crash: No
Fire: No
Summary

THE DOORS ARE LOCKING IT WON'T UNLOCK WITH THE KEY I'VE CALLED A LOCKSMITH. I'VE HAD TO CRAWL OUT THE WINDOW TWICE SAFETY ISSUE FORD IS ORDERING PARTS OF COURSE MY WARRANTY IS EXPIRING EVEN THE EXTENDED ONE I WILL HAVE TO PAY FOR THIS SAFETY ISSUE. *TR

06/03/2014
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1BW******
Summary

I HAVE A 2011 FORD FOCUS AND ABOUT A YEAR AGO THE DOOR LOCKS STARTED RANDOMLY STICKING. THE PROBLEM STARTED WITH THE DRIVER DOOR IT WOULD NOT UNLOCK AND NOW IT IS ALL THE DOOR LOCKS. THE PROBLEM IS SO BAD I CANNOT EVEN UNLOCK THE DOOR MANUALLY. THIS IS NOW A VERY UNSAFE CONDITION SO MUCH SO I WILL NOT PUT ANYONE IN THE BACK SEAT BECAUSE IF THERE IS AN ACCIDENT I MAY NOT BE ABLE TO GET THE PASSENGERS OUT OF THE CAR. I CANNOT DEPEND ON THE LOCKS AT ANYTIME. THIS WEEK 06/02/2014 ALL THE DOORS LOCKED UP NOT EVEN THE KEY WOULD UNLOCK THE DOORS AND WE HAD TO CALL FOR A TOW SERVICE. I HAVE TAKEN THE CAR TO THE DEALER THEY SAID IT WAS DUST. I TOLD THE DEALER IT WAS THE SAME PROBLEM MY COMPANY VEHICLE HAD AND IT WAS A RELAY, THEY SAID NOT THE PROBLEM. I TOOK THE CAR TO THE DEALER TODAY AND THEY SAID THEY COULD NOT HELP UNTIL LATE JULY AND TOLD ME TO TAKE THE CAR HOME. I TOLD THE DEALER THE CAR IS UNSAFE I GOT NOTHING FROM THEM, NO HELP. THIS CAR IS UNSAFE AND SOMEONE IS GOING TO DIE BEFORE FORD DOES ANYTHING ABOUT THE PROBLEM. *TR

04/08/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN4BW******
Summary

I FIRST BEGAN HAVING PROBLEMS WITH THE TURN SWITCH GOING OFF THEN BACK ON. THEN AT A LATER DATE THE GAS GAUGE BEGAN TO REFLECT VARYING MESSAGES. AIR CONDITIONER WOULD STOP RUNNING THEN BEGIN AGAIN. I TOOK IT IN TO FORD GARAGE BUT THEY COULD FIND NOTHING WRONG WITH THE ELECTRICAL COMPONENTS. THIS WAS LAST NOVEMBER 8, 2013. I WAS TOLD IF THE PROBLEM CAME UP AGAIN TO BRING THE CAR TO THE GARAGE WHILE THE PROBLEM WAS HAPPENING. ON APRIL 6, 2014 THE WIPER BLADES WOULD ONLY OPERATE ON HIGH BUT LATER THAT SAME DAY THEY WOULD WORK IN ALL POSITIONS. I CALLED FORD GARAGE AND WAS TOLD TO BRING THE VEHICLE IN WHILE THE PROBLEM WAS HAPPENING. THIS IS IMPOSSIBLE TO DO SINCE THE PROBLEMS SEEM TO KEEP CORRECTING THEMSELVES. *TR

03/27/2014
Components: AIR BAGS
Incident Date: 03/25/2014
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT WAS TRAVELING AT AN UNKNOWN SPEED AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAG DEPLOYED, BUT DID NOT INFLATE PROPERLY AND THE CONTACT SUSTAINED A FRACTURED BREAST PLATE. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. UPDATED 05/19/14 MA THE CONSUMER STATED THE MANUFACTURER DENIED ANY DEFECT WITH THE AIRBAG. UPDATED 06/03/2014 *JS

03/11/2014
Components: POWER TRAIN
Incident Date: 08/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN9BW******
Summary

THROTTLE BODY WENT OUT ON MY 2011 FORD FOCUS SES WHILE DRIVING. BROUGHT IT INTO HUB CITY FORD IN LAFAYETTE, LA FOR THEM TO LOOK AT IT. FIRST TRIP, CLEANED THE THROTTLE BODY AND SAID IT SHOULD HAVE PERFORMED LIKE NEW. AS I WAS LEAVING THE PARKING LOT, THE WRENCH LIGHT ON DASH TURNED ON AND I HAD TO GET IT REPLACED.

03/10/2014
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 03/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN4BW******
Summary

SUDDENLY THE POWER WINDOWS AND POWER MIRRORS STOPPED WORKING. MY VEHICLE IS A 2011 FORD FOCUS SE AND I DON'T BELIEVE I SHOULD BE HAVING THESE PROBLEMS. *TR

02/25/2014
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN4BW******
Summary

JUST FOR THE RECORD-THE MILEAGE AND SPEED OF THE INCIDENT IS PROBABLY NOT ACCURATE AS I CANNOT REMEMBER EXACTLY WHEN THE ISSUE HAPPENED NOR THE MILEAGE AT THAT TIME. THE VEHICLE IS LESS THAN 3 YEARS OLD AND IT STARTED HAPPENING IN 2013. VEHICLE HAS ALWAYS BEEN SLUGGISH, BUT SINCE IT WAS A 4 CYLINDER AND I WAS USED TO A 6 CYLINDER, I JUST THOUGHT THIS WAS THE DIFFERENCE IN THE 2 ENGINE TYPES. VEHICLE STARTED SHAKING WHEN SPEEDS OF 50-60MPH WAS REACHED IN 2013. TOOK TO DEALER WHERE I WAS TOLD IT NEEDED NEW BALL JOINTS AND THROTTLE BODY. GOT BALL JOINTS FIXED BUT DIDN'T HAVE THE $500-$600 DOLLARS EXTRA TO SPEND TO GET THROTTLE BODY FIXED AT THAT TIME. A FAMILY MEMBER OFFERED TO FIX THROTTLE BODY IF I GOT THE PART FOR HIM. WENT TO 2 DIFFERENT AUTOPARTS STORES TO GET THE PART AND NEITHER OF THEM HAD IT AND THE 2ND ONE TOLD US THAT IT WAS ACTUALLY A RECALLED ITEM ON MY VEHICLE TO CALL THE DEALER. CALLED THE DEALER AND WAS TOLD IT WAS NOT A RECALL ITEM ON MY VEHICLE, AND IT WOULD COST ME $402 JUST FOR THE PART (THE WHOLE THROTTLE BODY). LOOKED AT THIS WEBSITE AND LOOKING THROUGH THE OTHER'S COMPLAINTS ABOUT THIS VEHICLE, IT SEEMS THEY ARE ALL HAVING THROTTLE BODY ISSUES TOO SO I WONDER WHY THIS ISN'T BEING LOOKED INTO AND CONSIDERED A RECALL. FOR A CAR THAT ISN'T EVEN 3 YEARS OLD, I HAVE HAD SOME MAJOR THINGS GO OUT ON IT AND HAVE BEEN TOLD BY OTHER MECHANICS THAT THE ISSUES I HAVE HAD WITH THIS VEHICLE SHOULD NOT BE HAPPENING ON A CAR THAT IS UNDER 3 YEARS OLD. *TR

01/05/2014
Components: ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 01/05/2014
Crash: No
Fire: No
Summary

I WAS DRIVING FROM HOUSTON TO THE WOODLANDS GOING HOME FROM WORK. NOTICED THE RPM KEPT REVVING UP AND I COULDN'T CONTROL THE SPEED. THE WRENCH LIGHT CAME ON. I HAVE TAKEN GOOD CARE OF THIS CAR. HAVE HAD PROBLEMS WITH THE RPM METER AND MY ENGINE BEFORE. RON CARTER IN ALVIN SAID IT WAS A COMPUTER ISSUE AND "FIXED" IT WHILE IT WAS UNDER WARRANTY. THE PROBLEM HAS NOW COME BACK IN UNSAFE DRIVING CONDITIONS. I COULD HAVE SERIOUS HURT OR KILLED MYSELF AND OTHER DRIVERS AROUND ME. I FEEL THE TRANSMISSION IS HAVING MAJOR PROBLEMS. *TR

10/31/2013
Components: SEATS
Incident Date: 10/31/2013
Crash: No
Fire: No
Summary

DRIVERS FRONT SEAT BEGAN ROCKING BACK AND FORTH DURING ACCELERATION AND STOPS. INSPECTION OF THE SEAT SHOWED EXCESSIVE FRONT/BACK PLAY IN THE SEAT, ESPECIALLY WHEN COMPARED TO THE PASSENGER SEAT WHICH IS FINE. VEHICLE WAS INSPECTED BY A FORD DEALERSHIP WHO INDICATED THE HINGES THAT ATTACH THE SEAT TO THE RAIL/MOUNT AND CONTROL HEIGHT ADJUSTMENT ARE WORN OUT/DAMAGED AND WILL NEED REPLACED. ESTIMATED PARTS COST IS $460. POTENTIAL HAZARD IN EVENT OF ACCIDENT OR HARD STOP. *TR

10/17/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 10/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3R43CL******
Summary

THIS IS THE FIRST REPORT OF 3 SEPARATE INSTANCES. STARTING UP FROM WAITING AT A SIGNAL LIGHT THE SYSTEM FLASHED "STOP SAFELY NOW". ( I HAD JUST TOUCHED THE DISPLAY SCREEN TO VIEW THE BATTERY POWER.) PROCEEDING THROUGH A LEFT TURN AND WHEN GETTING TO THE CURB THE SYSTEM SHUT DOWN. AT THAT POINT A COMPLETE TURN OFF OF THE CAR WAS ATTEMPTED WHICH DID NOT HAPPEN, WITH THE DISPLAY STILL BEING ACTIVE. REPEATED ATTEMPTS FINALLY COMPLETELY SHUT DOWN THE SYSTEM, WHICH WAS THEN RESTARTED NORMALLY. THE OTHER TWO INSTANCES OCCURRED WHILE BACKING OUT OF THE GARAGE, AND ROUNDING A NEIGHBORHOOD TURN. *TR

10/13/2013
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 09/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN3BW******
Summary

DRIVERS SIDE REAR DOOR LOCK FROZE UP, WOULD NOT UNLOCK THRU REMOTE, DRIVERS DOOR SWITCH OR MANUALLY. COULD NOT OPEN DOOR MANUALLY FROM EITHER INSIDE CAR OR OUTSIDE CAR, AND COULD NOT LIFT DOOR UNLOCK UP MANUALLY. AFTER ABOUT 3 WEEKS STARTED WORKING AGAIN, AND NOW WORKS SPORATICALLY. *TR

09/13/2013
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN9BW******
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, THE DRIVER AND PASSENGER'S SIDE DOOR LOCKS FAILED TO UNLOCK. THE CONTACT WAS ABLE TO EXIT THE VEHICLE THROUGH A WINDOW. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 12/04/13*LJ THE DEALER DID NOT KNOW WHAT THE PROBLEM WAS. HOWEVER, THEY WERE ABLE TO UN-LOCK THE DOORS. BUT, ADVISED HER NOT TO LOCK THEM AGAIN. UPDATED 12/4/13

08/28/2013
Components: AIR BAGS
Incident Date: 08/06/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3FN5BW******
Summary

2011 FORD FOCUS. CONSUMER WRITES IN REGARDS TO AIR BAGS FAILURE IN SERIOUS ACCIDENT. *SMD THE CONSUMER STATED HIS DAUGHTER WAS INVOLVED IN THE ACCIDENT.

08/21/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 08/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2BW******
Summary

VEHICLE STALLED WITH OUT WARNING WHILE IN HEAVY TRAFFIC NEARLY CAUSING AN ACCIDENT. DEALER SAID IT WAS A THROTTLE BODY. *TR

08/09/2013
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 05/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN4BW******
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR REAR DOOR LOCKS WOULD NOT OPEN WHEN BEING ACCESSED WITH THE KEY FOB OR MANUALLY. THE CONTACT INSPECTED THE VEHICLE AND STATED THAT THE FAILURE WAS CONTRIBUTED TO A FAULTY DOOR ACTUATOR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 9/4/13 *CN THE REAR DOOR LOCKS WOULD NOT OPEN FROM THE OUTSIDE OR INSIDE. THE ONLY WAY TO EXIT THE VEHICLE FROM THE REAR, WAS TO CROSSOVER THE SEATS.

07/24/2013
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 06/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1BW******
Summary

MY DOOR LOCKS ON ONE OR MULTIPLE DOORS FAILED TO UNLOCK BY ANY MEANS, REPEATEDLY AND INTERMITTENTLY. I DID TAKE IT TO THE FORD DEALER IN TWIN FALLS, IDAHO AND THEY WOULDN'T FIX ANYTHING UNTIL I COULD PROVE IT. I DID DRIVE TO THE DEALER WHEN IT HAPPENED AND THEY VERIFIED THE PROBLEM WHEN THEY ATTEMPTED TO UNLOCK THE DOORS AND FAILED. I HAD TO CRAWL OUT THE WINDOW TO GET OUT. THEY REPLACED ALL OF MY DOOR LOCKS ON WARRANTY. NOW I HAVE 58K MILES ON MY CAR, NO WARRANTY AND I AM HAVING THE SAME SAFETY ISSUE. THE DEALER SAID THEY WOULD NOT FIX THE PROBLEM. IF I WERE TO WRECK, OR THE CAR CAUGHT FIRE, HOW WOULD I GET MY GRAND KIDS OUT OF THE CAR? HOW WOULD I ESCAPE? WOULD IF MY WINDOWS WHICH ARE ELECTRICAL FAILED ALSO? I AM LOCKED IN MY CAR AND SO ARE MY PASSENGERS. WHAT EVER PARTS THEY REPLACED UNDER WARRANTY AREN'T ANY BETTER THAN THE ORIGINAL ONES. *TR

07/22/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/15/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY DECELERATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TR

07/22/2013
Components: TIRES
Incident Date: 05/17/2011
Crash: No
Fire: No
Summary

HANKOOK TIRES 20,000 MILES. CAR SHAKES, TIRES CHOPPY AND VERY LOUD ON HIGHWAY. DEALER HAS ROTATED EVERY 3,000 MILES AND 2011 FORD FOCUS SE IS ALIGNED PROPERLY. WORSE TIRES IN THE WORLD AND NO SATISIFICATION FROM DEALER, THE FORD CO. OR TIRE COMPANY. THEY ARE WAITING FOR INJURIES JUST LIKE WHEN THEY PUT FIRESTORM TIRES ON TREE VEHICLES. *TR

05/17/2013
Components: POWER TRAIN
Incident Date: 08/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3K25CL******
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BECAME HESITANT TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE PCM MODULE WOULD HAVE TO BE UPDATED. THE UPDATES WERE PERFORMED HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. *TR

05/17/2013
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 12/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN0BW******
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE TWO REAR DOORS WERE LOCKED AND COULD NOT BE UNLOCKED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000.

03/27/2013
Components: TIRES
Incident Date: 03/01/2013
Crash: No
Fire: No
Summary

LETTER FROM SENATOR GRASSLEY ON BEHALF OF CONSTITUENT REGARDING HIS RECENT EXPERIENCE WITH HIS 2011 FORD FOCUS AND HIS CONCERN THAT THE TIRES ARE DEFECTIVE BY DESIGN; PLEASE REPLY TO THE ATTENTION OF SHERRY KUNTZ. *SMD THE CONSUMER STATED AT 42,000 MILES THE LEFT TIRE BEGAN WOBBLING. IT WAS DISCOVERED, THE TIRE WAS OUT OF ROUND. THE MECHANIC ROTATED THE TIRES AND BALANCED THEM. THE CONSUMER DROVE THE VEHICLE BEYOND 43,000 AND BOTH FRONT TIRES BEGAN WOBBLING IN THE SAME FASHION, BUT WORSE. THE MECHANIC NOTED THE TIRES WERE BURSTING RADIAL STEEL REINFORCING WIRES AND GOING OUT OF ROUND, ALTHOUGH THE TIRES HAD A LOT OF TREAD LEFT. THE CONSUMER REPLACED THE HANKOOK TIRES, WITH MICHELIN TIRES.

03/22/2013
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 11/29/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9BW******
Summary

THE REAR DOORS GET STUCK AND WONT OPEN. LIKE THEY STAY LOCKED. THEY WONT UNLOCK WITH THE REMOTE OR TRYING WITH THE MANUAL DOOR LOCK PULL. FORD SAID SOMETHING ABOUT IT BEING DIRT OR SOMETHING CAUSING THIS DEALERSHIP TRIED CLEANING THE LATCHES BUT THIS HAPPENS FEW TIMES AND NOW THE DOORS HAVE BEEN STUCKED CLOSED FOR 3 DAYS. WHAT WOULD HAPPEN IF GET ACCIDENT OR SOMETHING ONE THE KIDS CANNOT GET OUT THE CAR. *TR

01/04/2013
Components: STEERING
Incident Date: 09/06/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7BW******
Summary

DRIVING IN THE FAST LANE UPHILL IN A MOUNTAINOUS AREA OF FREEWAY APPROX 65-70 MILES PER HOUR. WHILE CONTINUING DRIVING UP THE UPHILL GRADE THE ROADWAY SHARPLY CURVED TO THE RIGHT. I TURNED THE STEERING WHEEL HARD TO THE RIGHT TO EXECUTE THE CURVE, HOWEVER, THE STEERING WHEEL TURNED ONLY SO FAR TO THE RIGHT AND THEN THE STEERING WHEEL LOCKED UP AND WOULD NOT ALLOW ME TO TURN THE WHEEL ANY FURTHER. I PANICKED BECAUSE I WAS UNCERTAIN WHETHER I WOULD MAKE THE CURVE SUCCESSFULLY. LUCKILY, I JUST BARELY MADE THE CURVE AND DID NOT RUN OFF THE ROADWAY. I HAVE NOTICED THAT THIS PROBLEM(THE STIFFNESS WHEN TURNING RIGHT) EXISTS AT LOWER SPEEDS AS WELL. ODDLY, THE STEERING IS VERY LOOSE AND NORMAL WHEN I MAKE LEFT TURNS OR CURVES. *TR

11/21/2012
Components: SUSPENSION,TIRES,WHEELS
Incident Date: 11/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN1BW******
Summary

FORD FOCUS TIRES 2011 FORD FOCUS PROBLEMS WITH TIRES/SUSPENSION AND WARRANTIES PURCHASED 2011 FORD FOCUS NEW 20 MONTHS AGO (WITH KUMHO TIRES, EVIDENTLY INSTALLED AT FACTORY) AND IT HAS HAD REGULAR DEALER(S) MAINTENANCE. TOOK TO PURCHASING DEALER - (LUTHER) NORTH COUNTRY, COON RAPIDS MN FOR REGULAR MAINTENANCE ON NOVEMBER 16, 2012 WITH 35,366 MILES. WAS TOLD THAT TIRES WERE 2/32 SHOWING CORD (SEVERAL 1" BY 3" SPOTS), 2/32, 4-6/32, AND 4-6/32; AND DEALER RECOMMENDED 4 NEW TIRES (TIGER PAW) COSTING $561.95. I ASKED AND WAS TOLD THERE WAS NO PRICE REDUCTION FROM EITHER FORD OR KUMHO WARRANTY. NOTE THAT FORD TIRE WARRANTY GUIDE BOOKLET STATES 30% FOR 24K 36K MILES; KUMHO (WEB) STATES 60K MILEAGE COVERAGE AND 40% FOR 36K. INCIDENTALLY AS A CONSERVATIVELY DRIVING MECHANICAL ENGINEER, BOTH MY NEW SABLE AND RANGER MET/EXCEEDED TIRE MILEAGE COVERAGES. I HAVE BEEN HAPPY WITH NORTH COUNTRY, BUT HAVE LOST CONFIDENCE WITH FOCUS AND KUMHO TIRE COMPANY; JUST GOT NEW TIRES FROM A LOCAL, WELL-REGARDED, TIRE SHOP; AND THINK FORD/KUMHO SHOULD REIMBURSE ME AT LEAST $180 (30% OF THE NEW TIRES COST). NOTE: I HADN'T IMAGINED 60K MILES TIRES GOING THROUGH THE CORDS AT 36K MILES. WE RECENTLY RETURNED FROM A 4500 MILE MAINLY INTERSTATE TRIP. IF IT HAD BEEN MUCH LONGER, A TIRE MIGHT WELL HAVE BLOWN.ON THE INTERSTATE. *TR

08/13/2012
Components: POWER TRAIN
Incident Date: 08/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9BW******
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH THE VEHICLE STARTED TO JERK VIOLENTLY AND STALLED. THE CONTACT MENTIONED THAT THE POWER TRAIN WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE THROTTLE BODY MIGHT BE DEFECTIVE AND NEEDED TO BE REPLACED AS A SAFETY PRECAUTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 10,700 AND THE CURRENT MILEAGE WAS 10,720.

07/13/2012
Components: STEERING,SUSPENSION,POWER TRAIN,TIRES
Incident Date: 07/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1BW******
Summary

THE CAR HAS POOR STEERING, POOR SUSPENSION CONTROL OVER BUMPS, AN ACKNOWLEDGED BUT UNREPAIRED TRANSMISSION MOUNT, SEVERE ALIGNMENT ISSUE, TIRES ARE FEATHERED AND CUPPED PER DEALER AND DEALER IS NOT WILLING TO FIX IT. THE CARE IS UNSAFE TO DRIVE BUT THE DEALER STATES IF WE DO NOT PURCHASE NEW TIRES, PAY FOR AN ALIGNMENT THAT THEY WILL NOT FIX THE FAULTY TRANSMISSION MOUNT. IT HAS BEEN AT 3 FORD DEALERS IN THE PAST 3 WEEKS. I SAID NOTHING IS WRONG (THOMAS FORD IN BEVERLY MA), NEXT FIXED A BEARING AND 2 SUSPENSION PARTS AND SAID IT IS FIXED (IT WAS NOT) (DANVERS MOTOR COMPANY, DANVERS MA) AND FINALLY THE SELLING DEALER SAID THE ALIGNMENT, TIRES AND TRANSMISSION MOUNT ARE FAULTY (JACK MADDEN FORD, NORWOOD, MA). THIS CARE IS UNSAFE AND IS UNDER BUMPER TO BUMPER WARRANTY. *TR

06/05/2012
Components: STRUCTURE
Incident Date: 05/21/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXBW******
Summary

CPSC# I1250486A. 2010 FORD FOCUS. CONSUMER STATED AS SHE WAS ENTERING THE CAR HER FOOT BECAME WEDGED BETWEEN THE PLASTIC CASING ON THE DOOR. *LN THE CONSUMER NEEDED HELP GETTING THE CASING OFF OF HER FOOT. SHE SUFFERED A MINOR INJURY. THE DEALER OFFERED TO FIX THE VEHICLE. *JB

05/22/2012
Components: WHEELS
Incident Date: 05/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2BW******
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AND BOTH REAR TIRES WERE WORN BECAUSE THE ALIGNMENT WAS NOT PROPERLY CONFIGURED. THE CONTACT ORIGINALLY TOOK THE VEHICLE TO THE DEALER WHERE THE TIRES WERE ROTATED BUT TO NO AVAIL. THE CONTACT STATED THAT THE DEALER HAD TO OBTAIN AN ALIGNMENT KIT TO RESET THE WHEEL BASE. THE CONTACT EVENTUALLY HAD ALL FOUR TIRES REPLACED. THE FAILURE MILEAGE 11,304 AND THE CURRENT MILEAGE WAS 13,600.

12/21/2011
Components: AIR BAGS,SEAT BELTS
Incident Date: 12/15/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3FN4BW******
Summary

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT WAS DRIVING 25 MPH AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE SEAT BELTS DID NOT RESTRAIN PROPERLY AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S CHEST ABRUPTLY STRUCK THE STEERING WHEEL AND THE CONTACT WAS TRANSPORTED TO THE HOSPITAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. ...UPDATE 01/20/12 *BF THE CONSUMER STATED SHE SUFFERED WHIPLASH, A SORE BACK A PINCHED NERVE AND HIP PAIN. UPDATED 01/25/12

06/10/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/21/2011
Crash: No
Fire: No
Vehicle Identification Number: 453BH806727******
Summary

I WAS DRIVING SOUTH ON MICHIGAN HIGHWAY 91 BETWEEN LANGSTON AND TURK LAKE BETWEEN 2:30 AND 3:00 AM WHEN A DEER RAN OUT IN FRONT OF THE CAR. I WAS GOING ABOUT 55 MPH AT THE TIME. I SLAMMED ON THE BRAKES BUT DID HIT THE DEER. THE CAR WAS NOT SERIOUSLY DAMAGED AND I CONTINUED ON. I NOTICED THAT THE BRAKES WERE MUSHY AND LESS EFFECTIVE THAN NORMAL AFTER THE INCIDENT. WHEN I TOOK THE CAR IN FOR REPAIRS I WAS TOLD THAT ONE OF THE BRAKE LINES HAD "BURST".

05/09/2011
Components: POWER TRAIN
Incident Date: 05/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HNXBW******
Summary

TL*THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE STALLED. A THROTTLE CONTROL/TRANSMISSION WARNING LIGHT ALSO BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO DRIVE INTO THE EMERGENCY LANE WHERE THE VEHICLE WAS STOPPED. UPON RESTART THE VEHICLE WAS DRIVEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,915.

0 Recalls

for 2011 FORD FOCUS

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