2011 Ford Fusion Hybrid 4 DR FWD

The contact owns a 2011 Ford Fusion. The contact stated that upon starting the vehicle, the power steering failed to operate as the service power steering now warning light illuminated on the instrument panel. The contact called a dealer who informed him that his vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

Brakes intermitent and low pedal with loss of power brake. Master cylinder and brake booster already reolaced by technical shop. Brakes continue to non efficient . Abs control module not closing fully their valves, afecting brake functionality. Even on fresh start on parking brake pedal goes way down.

Went to go start my vehicle one morning to take my kids to school and a message popped up on my dash stating "Power Steering Asst. Fault". So, I turn my vehicle off and on a couple of times (no more than 3 times) and got the same message. The steering wheel was hard to turn and it has come to my conclusion that my electric power steering went out which is making it hard to turn my steering wheel, and yes, my vehicle is available for inspection upon request. The safety of my kids and myself was put at risk because its hard trying to drive a vehicle without power steering. I'm scheduled to have my vehicle inspected Tuesday December 7, 2021 at my local Ford dealer. This occurred about 2 months ago, but every time I turned my vehicle off then back on the steering worked.

The contact owns a 2011 Ford Fusion. The contact stated that while his wife was starting the vehicle, the power steering assist failed. The vehicle was taken to the dealer, but the dealer informed the contact that the vehicle was 3 months past the deadline for the steering recall repair. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 127,000. The VIN was unavailable.

STEERING ASSIST FAULT LIGHT CAME ON AS I WAS DRIVING AND I WAS NOT ABLE TO STEER THE CAR I HAD TO PULL OVER AND STOP. WHEN I RESTARTED THE CAR THE STEERING WAS WORKING. I WAS VERY HESITANT TO DRIVE THE CAR, MY HUSBAND DROVE THE THE CAR TO THE FORD DEALER AND WE WERE INFORMED DURING THE INSPECTION THE STEERING GEAR WAS FAILING INTERNALY AND THEY RECOMMEND REPLACEMENT. APPARENTLY, I AM 5 MONTHS OUT OF THE 15N01 SAFETY RECALL. I AM WONDERING WHY SUCH A DANGEROUS SAFETY RECALL WOULD HAVE A TIME LIMIT? MY FORD FUSION CAME FROM THE HERMOSILLO ASSEMBLY PLANT DURING THE 9-7-2010 THRU 2-28-2012. I MISSED RECALL DUE TO THE 10 YEARS OF WARRANTY START DATE OF THE VEHICLE. THIS SEEMS LIKE A RECALL THAT SHOULD NOT EXPIRE. I SEE NUMEROUS COMPLAINTS FROM OTHER OWNERS OF FORD FUSION WITH SAME COMPLAINT. IF FORD WAS ABLE TO NARROW DOWN THE CARS AND THE PLANTS THEY CAME FROM, I FEEL THEY SHOULD BE RESPONSIBLE TO FIX THEM REGARDLESS OF MILAGE OR EXPIRATION OF RECALL. THEY STILL POSE A RISK OF HARM OR FATALITY DUE TO ACCIDENTS.

I went to work the day my power steering went out it was driving fine that day I got home and parked in the driveway the next day I get in started up and when I put it reverse to back up I noticed that my power steering was not working I need to know if the recall on the power steering system is still in affect

1. The Power Steering Control Module has failed and it can be available under inspection if needed. 2. Power steering failed when going 60 mph down the highway. 3. Yes, has been confirmed by a dealer to be the issue. 4. Has a other recalls out under 15s18 but the power steering has failed 2 months outside the 10 years 150k miles warranty Ford offered. Vehicles only has 111k miles on it. 5. No warning when it just failed. It turned off Advance Tractions Control on the vehicle.

The contact owns a 2011 Ford Fusion. The contact stated while starting the vehicle, the power steering fault message was displayed. The vehicle was taken to a local mechanic where it was diagnosed with needing the power steering control module replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 49,000.

On october18,2021 our vehicle lost power steering. We had the vehicle towed to BobSight ford in lee's summit, mo. We heard there had been issues about power steering assist. Looked up recalls on NHTSA WEBSITE and found campaign # 15v340000. We contacted the dealership about the recall but they told us it wasn't a recall situation. We were charged $1845.97 for repairs.The vehicle was ready on October 26,2021. When there is over 393,625 vehicles potentially affected why would this not be an issue that is considered a recall. I feel that I was charged for repairs unjustly and that this dealer was negligent in their actions. Fortunately there was no crashes or injuries with this vehicle. I consider this a very dangerous situation that needs to be addressed and taken care of on all vehicles that this applies to. I feel I should be reimbursed for the charges. Thank you.

I am requesting a recall letter from the manufacturer on those issues my vehicle have! 1- Service power steering Now 2- Service advance trac 3- Steering is hard to steer! RECAL 5 DIGIT NUMBER: 15S18 Many owner with that vehicle have same problem which is why it is unsafe to drive the vehicle! I also request a rental vehicle to commute to work and back until this issue is resolved! safety of myself and other drivers comes first! Thanks

Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

Steering rack has almost completely locked up I took my car to dealership and they told me it had been recalled but because my car was over ten years old they informed me they were not responsible to fix it any longer

The contact owns a 2011 Ford Fusion. The contact stated that while driving at 80 mph, the advance track and "Service power steering soon" warning lights and messages were illuminated. The steering wheel inadvertently jerked out of the contact's hands 5 - 6 times. The contact pulled over and disconnected the fuse from the power steering assist module. The contact was able to drive to his residence without a power steering assist. The contact self-diagnosed the vehicle with a code reader that there was no communication to the power steering assist, and that the StabiliTrak wheel speed sensor on the front passenger’s side was faulty. The contact replaced the front passenger’s side wheel speed sensor. However, after the replacement, all the wheel speed sensors appeared faulty on the code reader. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer for the repair but provided no assistance. The failure mileage was 103,945.

POWER STEERING ASSIST FAILURE. When this appears the car is very difficult to drive. My safety and the safety of others is at risk when this happens. Thank Goodness I was not going when this occurred otherwise I could have hit someone. The problem has not been inspected by the manufacturer as they can't even fix my air bag recall, No other warnings. this has occurred now about 4 times. shutting the car off and restarting it seems to reset the issue.

The rack and pinion went out on the vehicle while driving down the highway... Luckily we made it home safely.. made it very hard to turn... Just like that it went out with no warning.

Was driving and power steering and advance trac said it need to be serviced and went out automatically became harder to steer

I was pulling my 2011 Ford Fusion out of the driveway to park on the street in order to drive my second vehicle. When I got to the street, the power steering fault message displayed on the instrument panel and the steering wheel was very difficult to turn in either direction. This is the third time this message has been indicated. After each time, the problem was corrected by turning the car off and then restarting the car. The third time was different as when I got the car to the street and attempted to park it at the curb with the power steering disabled, the car engine actually shut off without warning. Restarting the engine and waiting to move the car a few moments cleared the fault message and the steering was returned to normal. The fourth time I went to drive the Ford Fusion, the power steering fault message returned along with the lack of assisted steering and would not clear after stopping and restarting the car several times. The vehicle has not been taken to a shop for diagnosis as of this writing.

Excessive brake pedal travel has almost lead to an accident twice. Brakes slightly engages at the top and then will have to press further to stop vehicle. This has almost caused an accident twice.

The contact owns a 2011 Ford Fusion. The contact stated upon starting the vehicle, the Power Steering Assist Failure appeared on the instrument panel and the steering wheel was significantly difficult to maneuver. The contact was able to forcefully maneuver the steering wheel with assistance and the vehicle was taken to the dealer. The dealer diagnosed the failure as a steering module fault. The manufacturer was notified of the failure and informed the contact that an unknown recall repair had already been completed on the vehicle in 2016. The manufacturer also advised the contact that she would be responsible for the cost of the repair. The vehicle was not repaired. The approximate failure mileage was 103,000.

The contact owns a 2011 Ford Fusion. The contact stated that while operating the vehicle, the power steering fault message displayed on the instrument panel and the steering wheel was very difficult to turn in either direction. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the steering column was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.

The steering gear of my vehicle has broken again after it was replaced under a recall causing my power steering to go out and am not able to drive my car safely.

The contact owns a 2011 Ford Fusion. The contact stated that while driving approximately 3 MPH, the power steering intermittently failed. The check engine warning light was illuminated. The power steering message was displayed, and the power steering became inoperable. The vehicle was taken to the local dealer but was not diagnosed or repaired. The vehicle was taken to an independent mechanic and the contact was informed that the rack and pinion needed to be replaced. The manufacturer was notified however, no further assistance was provided. The contact stated the failure was related to NHTSA Campaign number 15V340000 (Steering). The failure mileage was 127,000.

Car was purchased used at approximately 100,000 miles. While filling tank at pump, automatic shutoff on pump triggered repeatedly. It seemed vapor was backing up into the fill tube, so filling tank consisted of pressing pump then releasing once per gallon to allow vapors to disperse and repeat. Several mechanics reported working on similar cases and suggested inspecting the CPV canister. At approximately 110,000 miles, car developed a gas tank rupture. Mechanic inspected and determined that tank had burst at seam. In researching the CPV canister, discovered recall 15S34. Vin search states that this recall does not apply to this vehicle, but symptoms are identical to technical description.

The contact owns a 2011 Ford Fusion. The contact stated upon starting the vehicle, the message "Power Steering Assist Fault" illuminated on the instrument panel. The vehicle was taken to an independent mechanic who diagnosed that the power steering assist system needed to be replaced. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 15V340000 (STEERING) because the VIN was not included in the recall. The manufacturer was notified of the failure and advised the contact that he would be responsible for the cost of the repair since the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 213,000.

The contact owns a 2011 Ford Fusion. The contact stated that upon starting the vehicle, she noticed that the steering wheel was locked. The "Service Steering Now" message appeared on the instrument panel. The contact stated she was able to forcefully steer the vehicle to the dealer with some assistance. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 15V340000 (Steering) however, the mechanic could not complete the recall repair as the recall had expired. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 135,000.

Since the first time that bought the car appeared twice in three months at the moment of starting the car: ASSISTANCE STEERING POWER FAILURE. Then turning off the car and start again would go off and run normal. However today appeared and nothing worked. After one hour trying to make it work we never could. So, we had to call the towing service and go home. I’ve checked the recall but nothing appears under my vin number that has to do with this problem

I let my 16 year old daughter use my 2011 Ford Fusion SEL. Last Thursday she and my 15 year old daughter were leaving school and suddenly she could not steer. They were both very frightened. There was an error message Power Steering Assist Fault. I came to the school, let them drive my SUV home, and although I have driven many vehicles over the years without power steering it was very difficult to drive. I understand there was a recall in 2015 for this issue but not for Fusions with 3.5 L engines. Why? There have been many complaints and it's only a matter of time before someone gets killed. Please recall this. I can not afford to have this fixed and I don't want to sell a deadly car.

I’ve had this car for about four years and since I’ve gotten it once in a while I will have a power steering failure where the steering wheel becomes very hard to Turn and very dangerous to drive. Are usually will turn the car on and then turn it off and turn it back on and it goes away. I’ve also have taken it to the dealership and they said they cannot do anything about it there’s no recall on it. Right now the car is undrivable because the power steering is not functioning properly

MY ABS SYSTEM IS OUT WHICH CAUSED MY BRAKES TO STOP WORKING. THIS HAPPENED MULTIPLE TIMES AND IS A SAFER HAZARD

This car has been recalled to replace the drivers side airbag. We have a 1 year old infant traveling in this car, and we do not feel safe driving it. We have reached out to the dealer for the recall fix of the defective airbag, but it is not available. It has been almost 6 months, we try to avoid using the car, but it is very difficult to avoid it. This is a very long time to fix a serious, life threatening issue. This is our second report on this issue, however we have moved since the initial report and wanted to update our address. What can be done to help us? Thank you.

The contact owns a 2011 Ford Fusion. The contact stated that upon start-up of his vehicle, the power steering fault warning light would illuminate on the instrument panel. Initially, the contact stated that excessive force was needed to steer the vehicle. The contact stated that the vehicle would resume normal operation upon restart. Recently, the contact stated that the failure persisted after the vehicle was restarted. The contact made multiple attempts to reach the dealer and the manufacturer and left several voice messages however, the contact had not heard back from the dealer nor manufacturer. The vehicle had yet to be repaired. The failure mileage was approximately 105,000

My power steering quit working. The screen said “Power Steering Assist Fault”. It was inspected by a Ford Dealership and not covered under warranty due to mileage. My safety & the safety others was put at risk when on the road driving at slower speed to control and steer the car. The problem has been confirmed by the local Ford Dealership. It has not been inspected by anyone other than the dealership. There were no warnings prior to failure. As soon as I turned the car on, the message “power steering assist fault” came on and I had no Power steering.

Power steering cut out while making a turn onto another road. Has cut out intermittently several times in the past. Shutting down the car and putting it in park fixes the issue. Very dangerous to have it happen while driving.

The contact owns a 2011 Ford Fusion. The contact stated that while driving at various speeds, the brake pedal would depress to the floorboard without warning. The contact stated that extra brake travel time was needed for the vehicle to come to a complete stop. The contact had taken the vehicle to the dealer and the contact had her brake lining and rotor assembly were replaced. The mechanic also informed her that the brake master cylinder and hydraulic control assembly might also need replacement. The parts were not replaced. Despite the repair, the failure persisted. The contact took the vehicle to an independent mechanic to check the repairs that were performed on the vehicle. The mechanic informed her that the work was repaired; the mechanic referred her to the NHTSA to file a complaint. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 44,924

The contact owns a 2010 Ford Fusion. The contact stated that while his son was driving the vehicle at an undisclosed speed, the driver noticed that the power steering warning light was illuminated, and the vehicle became difficult to steer. The driver pulled the vehicle over to the side of road and waited a few minutes before restarting the vehicle. The vehicle was restarted, and the power steering functionality returned. The contact stated that the failure recurred and persisted. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the electronic rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.

Takata Recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign numbers: 21V158000 (Air Bags) and 19V001000 (Air Bags) however, the parts to do the recall repairs were unavailable. The vehicle was taken to the local dealer who stated that parts were not yet available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no further assistance was provided. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA Campaign Number: 21V158000 (Air Bags). Parts distribution disconnect for NHTSA Campaign Number: 19V001000 (Air Bags).

Over the history two months, my car is having steering fault issues. There have been times when I get in my car to heading to work just for the steering to lock up on me. I just got my car back for the dealership for the airbag recall. I understand the recall for the air. I can not comprehend why there has not been a recall on the steer. My brother who has the same make and model had the same issue.

The contact owns a 2011 Ford Fusion. The contact stated while driving at various speeds, the brake pedal was depressed, and the vehicle failed to stop. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer and was diagnosed but not repaired. The manufacturer was informed of the failure and informed the contact to call the NHTSA for assistance. The failure mileage was approximately 82,000.

I was leaving a gas station and was backing out of parking stall when I lost all power steering and could barely turn steering wheel so I put it in park and shut off car then started car again and had power steering again..thi s happened 4 times driving home...when I tried to leave home the power steering was gone...on every occasion the power steering assist fault light came on car message center...the last time the warning message stayed on ..I dont see a recall for my vehicle but there is for other models

The contact owns a 2011 Ford Fusion. The contact stated that after starting the vehicle, the message "power steering assist fault" displayed on the instrument panel, and the steering wheel was difficult to turn in either direction. After turning off and restarting the vehicle, the vehicle operated normally however, the failure reoccurred. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering). The contact indicated that the vehicle had experienced the same failure listed in the recall. The local dealer was not contacted. The failure mileage was 160,000.

The power steering failed after restarting the car. A warning light related to the power steering came on on and I stopped the car a couple minutes later to get gas and when I turned it back on, there was no longer any power steering. My car was not covered by the previous power steering recall.

Started car, reversed out of a parking spot, and the power steering failed. Shut off the engine and restarted several times. The power steering remained out.

Power steering assist failure. NHTSA recall 15v-340 rack was already replaced on 9-2-15 then again on 7-29-21 and failed again 8-20-2021. NHTSA ticket 11426081 Ford case # cas-32578240-t6r3m7. Classic Ford of Smithfield NC 919-934-6500 did the repairs. Invoice 166164c

The contact owns a 2011 Ford Fusion. The contact stated while driving 25 MPH and coming to a curve, the steering wheel was engaged but failed to respond, causing the contact to drive over the curve. The contact stated she parked the vehicle for a short moment, then she switched gears to drive and the steering wheel responded. The contact was able to drive to her destination. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring while driving and the warning message "Repair Power Steering" had been appearing on the instrument panel. The dealer was made aware of the failure and informed the contact that she would be responsible for the cost of the repair because the vehicle was out of warranty. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 100,000.

Driving down highway going approximately 45 mph when the advance trac system light came on. Informing of power steering malfunction to get service immediately. Pulled over and turned car off. The power steering reverted to manual with light still signally repair. Drove it home and called dealership. Said we are out of warranty and would be a $119 diagnostic fee plus whatever repairs are. However, the same thing occurred in 2018 and when we took it to dealership we had the warranty which covered the diagnostic. Roger Shiflett of Gaffney, SC looked at it in 2018, never mentioned the 2015 recall. Told us that it went off because the tire treads were not the same and caused it to malfunction. Reset it and sent us on our way. So here we are again but this time out of warranty and out of pocket and have no way to know if the recall was done or if we need it done until I take it back to the same dealership to be charged for the diagnostic.

I have safety concern with my vehicle, because if I am driving there’s a triangle shape light that pops up and when it happened it automatically reduces the speed of the car and sometimes shuts it off while other drivers are driving behind me. This happens to me frequently and the most recent was yesterday 8/9/2021 at a traffic light the vehicle completely shuts off and this is very concerning with my safety and that of my family and I don’t know the problem and how to get it fix. This is a major safety issue and I hope to get an answer from you people and have the problem taking care of. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2011 Ford Fusion. The contact stated that while driving approximately 30 mph, the power steering warning light was illuminated. The contact pulled over to restart the vehicle however, after restarting the vehicle, the power steering functionality failed to return. The contact had the vehicle towed to an independent mechanic and the contact was notified of NHTSA campaign number: 15V340000 (Steering). The dealer was contacted, and the contact was informed that the recall repair was already performed on the vehicle. The manufacturer was made aware of the failure and referred the contact to NHTSA for assistance. The approximate failure mileage was 170,000.

Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 21V158000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that while starting the vehicle, the air bag warning light was illuminated. An unknown dealer was made aware of the failure and informed the contact that parts were not available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 155,859. VIN tool confirms parts not available.

The contact owns a 2011 Ford Fusion. The contact stated while driving approximately 35 mph, the steering wheel failed to operate as designed, requiring extra effort to steer the vehicle. The power steering warning light was illuminated. The contact was able to drive the vehicle home. The vehicle was not taken to the dealer. The manufacturer was contacted and informed of the failure. The contact was informed that the VIN was not included in NHTSA campaign number: 15V340000 (Steering). The vehicle was not repaired. The failure mileage was 113,300.

The contact owns a 2011 Ford Fusion. The contact stated that while his daughter was driving at an undisclosed speed, the electric power steering failed, and the steering wheel seized. The vehicle was taken to the dealer but the dealer informed the contact that there was no recall associated with the VIN regarding the steering failure. Additionally, the contact was informed that the vehicle was out of warranty. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The manufacturer transferred the contact to NHTSA to file a complaint. The failure mileage was 124,852.

Don't have an accident just doing the recall for the airbags here in Davenport, IA

The contact owns a 2011 Ford Fusion. The contact stated that while her daughter was driving at a slow speed through a parking lot, the power steering fault message was illuminated on the instrument panel. The contact's daughter parked the vehicle and then had the vehicle towed to a dealer. The contact was then informed that the steering gear needed to be replaced and that the vehicle no longer qualified to be repaired under warranty due to the mileage. The manufacturer was notified of the failure and was informed that a supervisor would call her back. The contact was yet to receive a callback. The contact called the manufacturer back and was referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 190,000.

In my car service advancetrac service power steering. The wheel locked up and i wasn’t able to steer. A mechanic checked it out. No Nothing popped up until the day it stopped i got it fixed the mechanic said the rack & pinion need to be replaced and then a month later the same thing happened again. I been looking into the problem online and thousands of other people is having the same problem with their car and no one seems to know how it’s supposed to be fixed. Or what’s even causing it .

The contact owns a 2011 Ford Fusion. The contact stated received notification of NHTSA campaign number: 15V340000 (Steering). The contact took the vehicle to the dealer to have the recall serviced. Several months after the recall repair was performed, the contact also had the steering rack and pinion replaced by the same dealer under the same recall. Recently, the contact stated that while driving 35 mph, excessive force was needed to steer the vehicle in either direction as the power steering assist warning light became illuminated. The contact took the vehicle back to the same dealer for the repair. The manufacturer was notified of the failure and informed him that since the rack and pinion had been previously replaced under recall, all additional repair would be out of pocket. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was 117,524.

The contact owns a 2011 Ford Fusion. The contact stated while driving 55 mph, the steering wheel locked up and the vehicle became difficult to steer. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with the power steering control module needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 15V340000 (Steering). The manufacturer had been informed of the failure and informed the contact that they could not assist. The failure mileage was approximately 64,175.

One more than 10 occasions my vehicle has failed to properly stop. For now apparent reason my brakes will go all the way to the floor. I've had the vehicle inspected and taken to multiple repair shops, however the issue is never resolved. I've almost been involved in TWO serious accidents. There are recalls on this issue from 2006-2010 and I've seen many, many complaints with the same year (2011) and same vehicle. PLEASE HELP

Ford uses aluminum lug nuts posing a safety risk to everyone that has a car with them. I am stuck with a flat tire on my car and no money to fix Ford's decision to use unsafe lugnuts that just strip and break my tools. XAlso their power steering is faulty and went out on me in the middle of driving.

The contact owns a 2011 Ford Fusion. The contact stated that while her son was driving the vehicle and approaching a stop sign, the brake pedal was depressed and went to the floorboard. The contact stated that a warning message had appeared on the instrument panel that stated to see a mechanic about the brakes. Her son was able to steer the vehicle down a hill and into a curb until he was able to stop the vehicle. The contact's son was able to restart the vehicle and the brakes resumed normal operation. Her son had taken the vehicle to an independent mechanic who could not find any failure with the vehicle. Recently, the contact stated that her son had experienced the same failure. The dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.

The contact owns a 2011 Ford Fusion. The contact stated that while attempting the stop the vehicle, the brake pedal would extend to the floor and the braking distance was extended. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The brake pads were replaced, however, the failure persisted. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 160,000.

The contact owns a 2011 Ford Fusion. The contact stated that while driving at various speeds, the service power steering now and service advanced track warning lights flashed on the instrument panel. The vehicle was diagnosed but was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 151,000.

POWER STEERING FAILURE !! JUNE 2020 this same thing happend and I was lucky enough to have the recall and have it covered . Fast forward to TODAY my power steering went and the advanced trac appeared on message screen.

While I'm driving my brake pad goes all the way to the floor, it's scary because you have break fluid so why the issue, and then they work normal. This needs to be recalled soon, can't afford to buy another car. I see lot's of issues with this so whay isn't this already up for recall, maddenining. If Ford works so hard to sell you a vehicle they should work HARDER TO PROTECT THE OWNER'S OF THE VEHICLE.

- Abrupt failure of driver door mechanism. Driver now unable to exit vehicle without opening window and reaching around to open from outside. On-line research discloses this is a common problem with this model. - Risk is clear, driver may need to exit vehicle quickly in an emergency. - Problem is clear and has not been reproduced or confirmed by others. - Problem occurred without warning to days ago.

Brake system failed, brake is hard to push and has to go to the floor to stop. Brake light, emergency brake, ABS and traction light stays on. Car is not drivable.

The contact owns a 2011 Ford Fusion. The contact stated that after entering and starting the vehicle, the contact attempted to make a turn to exit the parking spot however, the vehicle loss power steering functionality. The power steering warning light was illuminated. The contact drove the vehicle to the residence with manual steering. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the power steering module needed to be replaced. The vehicle was not repaired due to the cost of the replacement part. The manufacturer was made aware of the failure. The failure mileage was 48,115.

This problem has occurred more than once in the past month, the last time being July 3, 2021. I have not driven it since then. The previous times it happened, I turned the car off, and restarted it. That does not correct the problem now. I Only have 72446 miles on this car. Brake went all the way to the floor and I could not stop. Displayed on my dash: SERVICE ADVANCE TRAC -BRAKE CHECK BRAKE SYSTEM -BRAKE - ABS. I was extremely lucky when this happened, but it could have resulted in a serious accident. It seemed to correct itself, but has happened again. The dash displays appear each time I start the car, so I an not able to drive it now. I will have to get it somewhere to be repaired.

The contact owns a 2011 Ford Fusion. The contact stated while driving 35 mph, the power steering failed not allowing the contact to steer the vehicle. The contact stated that the service traction control and service power steering warning lights were illuminated. The vehicle was not taken to the local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 15V340000 (Steering). The manufacturer had been informed of the failure and informed the contact that the vehicle was not under a recall. The contact was referred to the NHTSA for assistance. The failure mileage was approximately 126,000.

2011 Ford Fusion and fortunately I was trapped within the car in a safe location, I can't imagine what would have happened had I had an automobile accident and was unable to EXIT the automobile quickly and safely. It is incumbent upon FORD MOTOR COMPANY to repair this defective door handle / latch before someone is killed due to this faulty piece of plastic they have installed inside this make and model

The contact owns a 2011 Ford Fusion. The contact stated while driving 60 mph, the contact loss control of the vehicle and was not able to steer the vehicle. The contact stated that the battery and power steering warning light were illuminated. The vehicle was taken to the local dealer where it was diagnosed with the rack and pinion needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 15V340000 (Steering). The manufacturer was informed of the failure and informed the contact that the recall already had been serviced and the vehicle was out of warranty. The failure mileage was approximately 108,000.

We were driving and the power steering went completly out as discribed by other customers. I took the car to a Ford dealer in Barnwell Sc. Who told me the recall has never been repaired I called Ford because of the miles the dealer was told it was not under the recall despite the car being in for other recalls in the past. I spoke with someone in Manilla on a bad line that I could barely understand. She first told me the car had been serviced for the same issue back in Jan 5 2017 however the part had not been replaced. Despite a 10 year warranty on the fix it was over the mileage. Which it was over 150000 at the time of recall repair. She then tells me the fix was done and there was no mileage limit. So I repeatedly asked which is it to no avail. The unit was repaired at Dunlee Ford in Ohio 800-942-6305 back in 2017 but no parts were replaced.

The contact owns a 2011 Ford Fusion. The contact stated that while reversing, the steering wheel locked up and failed to move. The vehicle was restarted and functioned as designed. The power assist warning indicator light illuminated. The contact called the local dealer where the diagnosis was the gearbox needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not covered under a warranty or a recall. The failure mileage was 102,000.The contact stated that the failure was similar to NHTSA Campaign number 15V340000 (Steering).

The power steering failed while driving this vehicle. Our local Ford dealer said that recall expired a month ago. I called Ford customer service to get more information. I was told that recall #15S18 was repaired on July 29, 2015. Ford would not pay for repair unless a second safety recall was issued on the faulty repair completed. The repair only lasted 6 years and there is only 107000 on this vehicle.

After turning on my car, but before shifting to drive, the dashboard informed me that the Power Steering system had failed. I tried turning off the car and cranking it back up, to no avail. I called the Ford dealership in my area and they told me that there was a recall for this issue and they would take care of it. I made an appointment for the next day (Friday 6/18/2021) and took it in. I was forced to drive it to the dealership without power steering, because they informed me they did not offer towing services. They did not call me until Monday 6/21/2021 to tell me that the part is not covered under the recall and the warrantee had expired. They told me to call customer service, which I did. They informed me that the previous owner of the car had it inspected in 2015 and Ford did not find an issue regarding the recall # 15S18. They extended the warrantee on this part for 10 years from the date of purchase, which was May 11, 2011. My car is currently at the Ford dealership and cannot be safely driven until the power steering is fixed, which would cost over $1900.

The power steering assist fault alarm comes on when I start the car and the power steering does not work.

The contact owns a 2011 Ford Fusion. The contact stated that while operating the vehicle the power steering had failed and the steering wheel became difficult to turn in either direction. In addition, the check engine and traction control warning lights had illuminated. The vehicle was towed to an independent mechanic who diagnosed that the power steering module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure and the contact was informed that the vehicle had previously been serviced under the NHTSA Campaign number 15V340000 (Steering). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 170,000.

The contact owns a 2011 Ford Fusion. The contact stated while starting the vehicle, the power steering assist failure message was displayed on the instrument panel. The vehicle was towed to the residence. The contact stated that the vehicle was taken to the dealer three weeks ago for an air bag recall repair and reprogramming of the power steering control module. The dealer and another dealer Parkway Ford (2104 Peters Creek Pkwy, Winston-Salem, NC 27127) were made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer to be diagnosed. The failure mileage was 123,329.

The contact owns a 2011 Ford Fusion. The contact stated while stopping the vehicle, the brake pedal traveled to the floor. There was no warning light illuminated. The vehicle was not taken to be diagnosed. The vehicle was not repaired. Neither a dealer nor the manufacturer was informed of the failure. The failure mileage was approximately 61,000.

The contact owns a 2011 Ford Fusion. The contact stated while driving 30 mph, the “service power steering” message displayed on the instrument panel. The contact restarted the vehicle later that day, the "service power steering now" message was displayed on the instrument panel, and the contact loss power steering functionality. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. Neither the manufacturer nor the dealer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 143,000.

The contact owns a 2011 Ford Fusion equipped with General tires, Tire Line: Exclaim, Tires Size: 225/50/R17, DOT number: A340-WBXJ-3919, and installed as replacement tires. The contact stated that while driving approximately 55 mph, the rear passenger’s side tire experienced a blowout causing the driver to nearly lose control of the vehicle. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 300. The VIN was not available.

The contact owns a 2011 Ford Fusion. The contact stated while driving 5 mph, the steering wheel became difficult to turn. The contact stated that the power steering fault message was displayed on the instrument panel. The vehicle was not yet diagnosed. The manufacturer was not informed of the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The failure mileage was approximately 33,454.

Steering wines very bad and steering wheel will not return after turning unless you turn it back straight. The rack seems to be out of it.

Steering wheel locked up while trying to back out of a parking space. Got warning message on the dash "Power Steering Assist Fault" Could not turn wheel so could have cause an accident. Have not had the problem looked at yet as it just happened 10 minutes ago. The fault message was only visible AFTER the steering wheel locked up. I had no prior warning of the steering failure.

The steering wheel locked on me while I was driving. There was a recall on the power steering a few years ago and I got it fixed in August of 2016. It seems this part is still failing in the vehicle. FORD said it os no longer under warranty even though the part was recalled. I was fortunate that I was near my home and not on the highway. The car has been towed to El Centro Motors.

AT 138825 MILES, THE ENGINE BEGAN TO HAVE A MISFIRE ON CYLINDER #4, WHICH WAS INITIALLY A VACUUM HOSE LEAK. THEN, THE CAR STARTS HAVING AN “EARTHQUAKE” WHENEVER THE CAR IS STOPPED AT A RED LIGHT. THE CAUSE WOULD THEN BE AN EGR MALFUNCTION. AS TIME WENT BY, THE MISFIRE ON CYLINDER 4 SHOWS UP AGAIN. TOOK MY CAR TO THE SHOP TO HAVE THE ISSUE LOOKED AT, FOUND TO BE A CROSS THREADED SPARK PLUG, AND THEY RECOMMENDED THE CYLINDER HEAD BE REPLACED, THE ENGINE ASSEMBLY REPLACED, THE COOLANT BEING REPLACED, AND THE AC BEING RECHARGED. REPAIR WOULD’VE COST $10,500.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE POWER STEERING HAS SPORADICALLY FAILED TWICE WITHIN THE PAST MONTH WHILE DRIVING AT LOW SPEED (ONCE AT A GAS STATION, ANOTHER WHILE MAKING A RIGHT TURN AT A STOP SIGN). THE INCIDENT WITH THE STOP SIGN ALMOST CAUSED A COLLISION BECAUSE I WAS UNABLE TO TURN THE STEERING WHEEL. I IMMEDIATELY TURNED ON MY HAZARD LIGHTS AND DRIFTED TO A CURB ACROSS THE STREET. TURNING THE VEHICLE OFF AND BACK ON RESTORES POWER TO THE STEERING WHEEL. THE STEERING WHEEL IS NEAR IMPOSSIBLE TO TURN WHEN THE POWER FAILS. I TOOK IT TO THE FORD DEALERSHIP WHERE I PURCHASED THE VEHICLE, AND THEY STATED I NEEDED A NEW STEERING RACK. THEY ASKED FOR ~$1500 TO REPLACE THE STEERING RACK (I DECLINED). I RESEARCHED RECALLS ON THE 2011 FORD FUSION AND FOUND THAT THERE WAS A RECALL FOR STEERING FAILURE. UNFORTUNATELY, MY VEHICLE'S VIN IS NOT INCLUDED IN THAT RECALL.

MESSAGE CENTER INDICATED POWER STEERING ASSIST FAULT AND THERE WAS A COMPLETE LOSS OF STEERING.. THIS VEHICLE IS A 2011 BUT HAS ONLY 46,000 MILES ON IT.; TOOL IT TO FORD DEALER FOR DIGINOSTIC AND THEY SAID NO CODE AND STEERING RACK NEEDED REPLACED AT MY EXPENSE SINCE THE RECALL WAS ONLY FOR 10 YEARS.

EVERY TIME I TRY TO PARK OR GET OUT A PARKING AREA MY POWER STEERING ASSIST FAULT, BRIGHTS UP MY DASHBOARD AND I CAN'T MOVE OR CONTROL MY CAR WITHOUT TURNING MY VEHICLE COMPLETELY OFF. EVEN SHARP TURNS OR QUICK U TURNS MY WHEEL LOCKS UP. WHENEVER I'M IN MOTION WHETHER IT BE SLOW OR ACCELERATING IT LOCKS UP NO MATTER WHAT AND THE ONLY SOLUTION IS FOR ME TO TURN MY CAR OFF AND ON AND EVEN THEN IT WON'T ALWAYS WORK.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE DRIVING AND DESCENDING A HILL AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOOR. THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES AND THE VEHICLE SLOWLY CAME TO A COMPLETE STOP. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO GRAY-DANIELS FORD LINCOLN (201 OCTAVIA DRIVE, BRANDON, MS 39042, (601) 825-2801) TO BE INSPECTED HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MECHANIC REPLACED THE BRAKE PADS ON THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO ANOTHER DEALER WHO WAS ALSO UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 185,772.

GOT A FLAT TIRE, PUT THE SPARE TIRE ON. WHEN WE RESTARTED THE CAR, THE POWER STEERING WAS OUT.

THIS CAR WAS ALREADY RECALLED FOR THE PASSENGER SIDE AIRBAG AND IT TOOK MORE THAN 2 YEARS TO GET IT REPLACED, WITH THE RECOMMENDATION THAT NOONE SIT IN THE PASSENGER SEAT. MY DAUGHTER, WITH A 9 MONTH OLD INFANT IS DRIVING THIS CAR AND IS NOW AFRAID TO DRIVE IT WITH THE DRIVER SIDE AIRBAG RECALL. THERE IS NO TIMELINE AND NOW SHE NO LONGER WILL DRIVE THIS CAR. BECAUSE THE STATED RISK IS IF THE AIRBAG INFLATER EXPLODES, SHARP METAL FRAGMENTS COULD STRIKE THE DRIVER OR OTHER OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. WOULD YOU DRIVE YOUR 9 MONTH OLD IN THAT CAR?? WE NEED A BETTER SOLUTION THAN WE HAVE NO IDEA WHEN WE CAN FIX IT! THANK YOU! KEVIN WALLI

EVER SINCE FORD MOTOR CO. INSTALLED A NEW STEERING BOX DUE TO ONE OF THE PAST RECALLS, THE STEERING LOCKS UP AT RANDOM BUT MAINLY WHEN BACKING UP AND TURNING AT THE SAME TIME. HOWEVER, IT HAS LOCKED UP WHEN TRAVELING WITHIN TRAFFIC (IN THE CITY AND FREEWAY) WHICH IS VERY SCARY.

RECEIVED A RECALL NOTICE FOR THE DRIVERS SIDE AIRBAG. I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE AND WOULD LIKE A LOANER UNTIL THE REPAIR PARTS ARE AVAILABLE. THIS SAME VEHICLE HAD A PASSENGER AIRBAG RECALL. AND A LOANER VEHICLE WAS PROVIDED. THIS NEW RECALL IS MORE SERIOUS GIVEN IT IS ON THE DRIVERS SIDE.

TL* THE CONTACT'S NIECE OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE HER NIECE WAS DRIVING APPROXIMATELY 15 MPH THROUGH A ROUNDABOUT, THE VEHICLE LOSS POWER STEERING ASSIST WITH A MESSAGE ON THE INSTRUMENT PANEL. THE STEERING WHEEL STIFFENED. THE VEHICLE BEGAN TO DRIVE FORWARD WHILE SHE WAS ATTEMPTING TO TURN THE STEERING WHEEL. THE CONTACT'S NIECE WAS FORCED TO COME TO A COMPLETE STOP TO TURN OFF AND RESTART THE VEHICLE. THE VEHICLE THEN RESUMED NORMAL DRIVING FUNCTIONALITY. HER NIECE THEN TOOK THE VEHICLE TO BELL FORD (1200 NJ-27, WOODBRIDGE TOWNSHIP, NJ 07067) WHERE THEY INFORMED HER OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY INFORMED THE CONTACT THAT THE VEHICLE WAS UNDER WARRANTY FOR THE POWER STEERING FAILURE. THE CONTACT THEN CALLED MAPLECREST FORD LINCOLN OF UNION (2800 SPRINGFIELD AVE SUITE 1, VAUXHALL, NJ 07088) AND WAS INFORMED THAT THE VEHICLE WAS NO LONGER COVERED UNDER A WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 5 MPH, THE BRAKE PEDAL WAS STUCK TO THE FLOOR WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE BRAKES NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,871.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE CONTACT BECAME AWARE OF AN EXCESSIVE BRAKE PEDAL TRAVEL WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REPLACED THE BRAKE FLUID. THE CONTACT STATED THAT APPROXIMATELY 15 MILES LATER AFTER THE VEHICLE WAS REPAIRED, THE FAILURE RECURRED. THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND CONTACTED J.C. LEWIS FORD HINESVILLE (309 W. OGLETHORPE HWY, HINESVILLE, GA 31313, (912)257-4833) WHO CONFIRMED THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

THE 'POWER STEERING ASSIST FAULT' WARNING LIGHT STARTED COMING ON SPORADICALLY AS OF 3-25-2021 WHEN I START MY CAR. IF I TURN THE CAR OFF AND TURN IT BACK ON, THE WARNING MESSAGE GOES AWAY. I READ THE FORD DID A RECALL ON SOME 2011 FORD FUSIONS FOR THIS PROBLEM BUT MY VIN IS NOT INCLUDED IN THE RECALL. IF MY FUSION IS HAVING THE VERY SAME PROBLEM AS THE RECALLED FUSIONS, I DO NOT UNDERSTAND WHY MY FUSION IS NOT INCLUDED IN THE RECALL.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE REFUELING THE VEHICLE, HE NOTICED THAT GASOLINE WAS LEAKING FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.

AFTER HAVING THE TAKATA AIRBAG RECALL TAKEN CARE OF BY FRANKLIN FORD LINCOLN THE ENGINE OIL LIGHT WAS ON AND THE BATTERY KEPT DRAINING AND HAD TO BE REPLACED TODAY. FORD CLAIMS THAT THEY DID NOTHING INCORRECT IN THE RECALL BUT PRIOR TO TAKING MY CAR TO FORD THE BATTERY AND 02 SENSOR WERE IN FINE WORKING ORDER. AFTER THE RECALL THEY WERE NOT. AFTER REPLACING THE BATTERY TODAY THE CAR STILL HESITATES TO START AND THE AC SYSTEM KEEPS MAKING A CLICKING NOISE. THIS WAS NOT HAPPENING BEFORE THE RECALL WAS PERFORMED. I DON'T THINK THAT MY CAR WILL EVER BE THE SAME AND IT IS ALL DUE TO FORD LINCOLN OF FRANKLIN REPLACING THE AIRBAGS.

MY LOCAL FORD DEALERSHIP REPLACED THE STEERING BOX A COUPLE OF YEARS AGO AND EVER SINCE THE CAR'S STEERING LOCKS UP WHEN I TURN THE STEERING TO THE RIGHT QUITE A WAYS AND TRY TO PARALLEL PARK IN REVERSE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE DRIVING 5 MPH, THE STEERING WHEEL CEASED WITHOUT WARNING. THE CONTACT PARKED THE VEHICLE AT HER RESIDENCE. THE CONTACT STATED THAT SHE EXPERIENCED THE FAILURE ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ELECTRONIC STEERING RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN REPAIRED THREE TIMES PREVIOUSLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,343. *DT*DT THE CONTACT HAS STATED THAT THE PROBLEM OCCURRED ONCE WHILE TRAVELING ON THE HIGHWAY AT A SPEED OF 70MPH. THE CONTACT STATED THAT THEY WERE ALMOST IN A COLLISION AND WERE STUCK ON THE HIGHWAY, WAITING TO BE TOWED.

DRIVER SIDE DOOR HANDLE MALFUNCTION. CAN'T OPEN DOOR FROM INSIDE. HAD TO ROLL WINDOW DOWN AND OPEN FROM OUTSIDE. SAW MANY OTHER COMPLAINTS ABOUT THIS SAME THING.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED UPON STARTING THE VEHICLE, THE STEERING WHEEL WAS LOCKED MAKING THE VEHICLE UNDRIVEABLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND UNLOCK THE STEERING WHEEL. THE CONTACT STATED THAT THE STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 191,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING CEASED. THE CONTACT RESTARTED THE VEHICLE FOR THE POWER STEERING TO FUNCTION PROPERLY. THE FAILURE BECAME MORE PERSISTENT OVER TIME. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED ALONG WITH AN UNKNOWN ERROR MESSAGE. THE VEHICLE WAS TAKEN TO WOODY ANDERSON FORD (2500 JORDAN LN NW, HUNTSVILLE, AL 35810, (256) 513-4597) WHO STATED THAT THE KEY NEEDED TO BE REPLACED. ADDITIONALLY, A SPECIAL TOOL WAS NEEDED TO REMOVE THE CODE THE VEHICLE WAS DISPLAYING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

AIRBAG: TOOK CAR IN FOR PASSENGER AIR BAG RECALL, GOT THE CAR BACK AND NOW THE PASSENGER AIRBAG LIGHT NOT WORKING PROPERLY AND THEY WANT TO CHARGE ME. IT WAS FINE TILL THE RECALL ISSUE FOR THE PASSENGER AIRBAG. FUEL SYSTEM: EVERY TIME I FILL MY GAS TANK (I NEVER TOP OFF), MY CAR STALLS OUR OR BUCKS. AFTER 40 OR SO MILES IT WONT DO IT ANYMORE UNTIL I FILL UP AGAIN. I'VE EVEN HAD IT STALL GOING 40 MPH.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE WHEEL STUDS TO BE REPLACED. THE VEHICLE WAS REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000.

WE WERE DRIVING DOWN THE ROAD WHEN AN ERROR POPPED UP ON THE CARS SCREEN SAYING SERVICE POWER STEERING WE PULLED OVER INTO A GAS STATION TURNED THE CAR OFF CAME BACK TO TURN IT ON AND THE STEERING WHEEL WAS PRACTICALLY IMPOSSIBLE TO MOVE. THIS IS THE SECOND TIME THIS HAPPENS. LAST TIME THE SAME EXACT THING HAPPENED OUT OF NOWHERE COMPLETELY UNEXPECTED. WE TOOK IT TO THE FORD DEALER AND WE'RE TOLD IT WAS A RECALL AND THEY FIXED IT. I FIND IT TO BE EXTREMELY DANGEROUS THAT THIS ISSUE IS HAPPENING ONCE AGAIN SUCH A SHORT TIME LATER. SPECIALLY BEING THAT THIS IS A CAR THAT BARELY GETS ANY USE. THANK GOD WE WERE NOT ON A HIGHWAY BECAUSE IT'S SUCH A DANGEROUS SITUATION. ATTACHED IS A PICTURE OF THE PAPERWORK WE RECEIVED WHEN THE PROBLEM WAS SUPPOSEDLY RESOLVED 2 YEARS AGO. WE ARE NOW BEING TOLD THAT THEY WILL NOT FIX THIS ISSUE S IT WILL BE MORE THAN $1000 TO FIX.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 15 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. THE CONTACT STATED THE BRAKE WARNING LIGHT WAS ILLUMINATED. THE DRIVER STOPPED THE VEHICLE BY USING THE PARKING BRAKE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE TURNING RIGHT INTO A PARKING SPACE, THE CONTACT NOTICED THE POWER STEERING ASSIST FAULT LIGHT WAS ILLUMINATED. THE VEHICLE WAS EXTREMELY DIFFICULT TO TURN. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO LINDSEY FORD (11250 VEIRS MILL RD, WHEATON, MD 20902, 888-457-7005) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWERING STEERING GEAR NEEDED TO BE REPLACED HOWEVER, THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO KOONS FORD (3111 AUTOMOBILE BLVD SILVER SPRING MD, 20904) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,200. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD WITHOUT PROPERLY STOPPING THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE WAS ABLE TO STOP THE VEHICLE BY USING THE PARKING BRAKES. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE CONTACT'S HUSBAND REPLACED THE BRAKE PADS HOWEVER, THE FAILURE PERSISTED. THE CONTACT CALLED HEARTLAND FORD (1810 HIGHWAY 25B NORTH, HEBER SPRINGS, AR 72543, (501) 362-8211) WHERE IT WAS DIAGNOSED WITH NEEDING THE ABS MODULE TO BE REPLACED HOWEVER, THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH MANUFACTURER COMMUNICATION NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, NEITHER THE VIN NOR THE MODEL YEAR WERE INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000.

I HAVE HAD TO PUSH MY BRAKES TO THE FLOOR - VERY SCARY BECAUSE I DID NOT THINK I WOULD STOP THIS TIME. BRAKE PADS AND BRAKE MASTER CYLINDER HAVE ALL BEEN REPLACED AND FOUND OUT IT IS THE ABS. I HAVE NO BRAKES NOW!

POWER STEERING FAULT MY CAR I COULDN'T STEER THE CR

FUEL TANK IS CRACKED AND ACTIVELY LEAKING FUEL. THERE WAS A RECALL FOR THIS ISSUE, CLEARLY IT DID NOT FIX THE PROBLEM.

WHILE DRIVING SLOWLY INTO A PARKING LOT TO CHECK REAR WHEEL SOUNDS, MESSAGE "POWER STEERING ASSIST FAULT" APPEARED ON THE DASH. EXTREMELY DIFFICULT TO TURN WHEEL AND COULD NOT BACKUP. DEALER DIAGNOSIS ON 2/23/21 WAS "REAR CALIPERS SEIZED" AND STEERING GEAR NEEDS REPLACEMENT.

MY DAUGHTER WAS DRIVING HER FORD FUSION WHEN THE POWER STEERING STOPPED WORKING.

THE BRAKE PEDAL WENT DOWN TO THE FLOOR BOARD WHEN TRYING TO STOP AT A TRAFFIC LIGHT AND 2 WEEKS LATER AT A STOP SIGN. THE PEDAL SINCE THE 1ST TIME IS A BIT SOFT.

ANOTHER FUSION WITH POWER STEERING ASSIST NOT FUNCTIONING. RECALL 15S18 NOT APPLYING TO MANY OF THE DEFECTIVE STEERING VEHICLES. HOW CAN ONLY SELECT VEHICLES ONLY BE EFFECTED WITH THE SAME PARTS ON ALL? PRAYING FOR A MIRACLE NO ONE LOSES THEIR OR A FAMILY MEMBER LIFE OR LIVES.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE LOSS POWER STEERING ASSIST. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO GATEWAY FORD (1055 W ANDREW JOHNSON HWY, GREENEVILLE, TN 37745) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE POWER STEERING NEEDING TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THREE MONTHS LATER THE FAILURE OCCURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

NHTSA AND FORD CHERRY PICKED SEVERAL MODELS OF 2011/2012 FUSION MODELS OUT OF A POWER STEERING RACK SENSOR RECALL. IF YOU CHECK ENOUGH BLOGS YOU WILL FIND THAT THIS LEAVES OUT TENS OF THOUSANDS OF VEHICLES AND MANY HAVE EXPERIENCED LOSS OF POWER STEERING INCLUDING MYSELF. I REPLACED OUT OF POCKET ONE TIME AND 50000 MILES LATER THE ISSUE RETURNED. FORD SHOULD BE ASHAMED FOR THIS. NEVER AGAIN.

POWER STEERING WENT OUT AND IT'S VERY DANGEROUS

THE POWER STEERING ASSIST QUIT WORKING FOR MULTIPLE SECONDS MULTIPLE TIMES OVER A PERIOD OF 5 YEARS WHILE THE VEHICLE WAS STILL UNDER THE EXTENDED 10 YEAR WARRANTY AFFORDED US VIA THE SAFETY RECALL 15S18. EACH TIME WE BROUGHT THE VEHICLE IN TO BE CHECKED FOR DTCS, THERE WERE NO DTCS PRESENT PROBABLY BECAUSE THE FAILURE WOULD ONLY OCCUR FOR ABOUT 3 SECONDS. NOT LONG ENOUGH TO SET A DTC. AT TEN YEARS AND 28 DAYS AFTER THE IN SERVICE DATE OF THE VEHICLE THE POWER STEERING ASSIST FAILED FOR ABOUT 15 SECONDS, JUST LONG ENOUGH TO SET A DTC. WHEN THE RACK FAILED, THE STEERING WAS NEARLY IMPOSSIBLE TO TURN AND MAY HAVE RESULTED IN AN ACCIDENT IF THE FAILURE WOULD HAVE OCCURRED WHILE ACTUALLY DRIVING DOWN THE ROAD. LUCKY FOR US WE WERE STILL IN THE DRIVEWAY IN GEAR BUT NOT MOVING. FORD DIAGNOSED THE PROBLEM AS A FAILED POWER STEERING RACK, BUT SINCE WE WERE 28 DAYS PAST THE TEN YEARS, THEY REFUSED TO INSTALL A POWER STEERING RACK UNDER THE TERMS OF THE RECALL. WE HAD TO PAY $2100 FOR A REPLACEMENT POWER STEERING RACK.

LOST BRAKE PEDAL, GOES TO FLOOR ABS MODULE BAD ON MY 2011 FUSION. FORD IS AWARE OF THIS ISSUE AND WONT DO NOTHING ABOUT IT..SEVERE SAFTY ISSUE

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE DRIVING 25 MPH, THE ELECTRIC POWER STEERING FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE SERVICE POWER STEERING AMD STABILITY TRACTION WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BOB-BOYD FORD (2840 N COLUMBUS ST, LANCASTER, OH 43130, (740) 654-1122) WHERE IT WAS DIAGNOSED WITH NEEDING THE SOFTWARE TO BE UPDATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 224,000.

THERE WAS A SAFETY RECALL FOR THE 2011 FORD FUSION, HOWEVER, I PUT MY VIN INTO FORD'S SYSTEM TO ACCESS THE POWER STEERING ASSIST FAILURE RECALL, AND IT DOES NOT COME UP. THE 2011 FORD FUSION AND OTHER YEARS WERE RECALLED BY FORD, YET IT DOESN'T SHOW FOR MY CAR. I NEED THIS REPAIR COMPLETED, AS THIS VEHICLE IS UNSAFE IN ITS CURRENT STATE. I WAS DRIVING THE VEHICLE ON THE CITY STREETS AND THE HIGHWAY, IT LOST ALL STEERING CONTROL. I WAS IN FEAR OF MY LIFE. I COULD BARELY TURN THE STEERING WHEEL AND HAD TO MANEUVER TWO LANES OF TRAFFIC TO COME TO A STOP. I HAVE NOT HAD THE CAR FOR LONG, YET IT SITS IN THE GARAGE BECAUSE IT IS UNSAFE AND UNDRIVEABLE. I NEED TO KNOW WHY MY 2011 FORD FUSION IS NOT COVERED. FORD KNEW ABOUT THE FAULTY STEERING RACKS IN THESE VEHICLES AND REFUSE TO REPAIR OR OFFER A REMEDY FOR SOME OF THE SAME MODEL YEAR VEHICLES.

TWICE IN THE PAST YEAR, I HAD A POWER STEERING ASSIST FAIL WHEN IT WAS PARKED AT A STORE. THE FIRST TIME, IT WAS OKAY AFTER I LET IT SIT FOR 1/2 HOUR. LAST WEEK, WHEN I GOT IN MY CAR, IT FAILED AGAIN. I WAS ABLE TO DRIVE IT 8 MILES AND PARKED IT AT THE DEALER. THEY COULDN'T SCEDULE IT TIL MARCH. I HAD TO GO HOME 20 MILES AWAY. WHEN I GOT BACK IN, IT WAS OKAY. HAS THERE BEEN A RECALL? OR SHOULD I HAVE MY MECHANIC LOOK AT IT?

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BOULEVARD FORD LOCATED AT 40 BRIDGEVILLE RD, GEORGETOWN, DE 19947 WHO DIAGNOSED THAT THE CANISTER PURGE VALVE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 90,000.*DT*JB

BRAKES ALWAYS NEED TO BE PUSHED ALL THE WAY TO THE FLOOR TO STOP SINCE THE CAR WAS PURCHASED

I WAS DRIVING ON MY WAY HOME AND ALL OF A SUDDEN MY POWER STEERING WENT OUT. BECAUSE OF THIS I HIT A CURB AND POPPED A TIRE BUT LUCKILY NO ONE WAS HARMED. I LOOKED INTO THE ISSUE AND SAW MANY OTHERS HAVE HAD SIMILAR PROBLEMS AND I DISCOVERED THAT THERE WAS A RECALL FOR THAT SAME PART (RECALL #15S18). I CONTACTED MY LOCAL FORD DEALERSHIP AND THE SERVICE MANAGER LAUGHED AT ME SAYING IT WAS MY FAULT FOR HITTING THE CURB AFTER TELLING HIM I HIT THE CURB BECAUSE THE STEERING WENT OUT. AFTER MORE DISCUSSION THEY REFUSED TO GRANT THE RECALL BECAUSE I WAS ONE MONTH PAST THE WARRANTY DATE AND IT WOULD COST OVER $2000 TO FIX. IF THIS WERE TO HAVE HAPPENED TO ME ON THE HIGHWAY I COULD HAVE BEEN KILLED. LUCKILY IT WAS ON A STREET CLOSE TO MY HOME. ALTHOUGH I WASN'T INJURED, SOMEONE ELSE MAY HAVE BEEN OR MAY BE IN THE FUTURE.

WHILE DRIVING WITH MY THREE CHILDREN THE POWER STEERING WENT OUT ON THE CAR. I WAS ABLE TO GET THE CAR HOME WITHOUT AN ACCIDENT. I COULD NOT PARK ON THE STREET AS THE LACK OF POWER STEERING MADE IT IMPOSSIBLE. ONCE PARKED WE TURNED THE CAR OFF AND STARTED TO LOOK INTO POSSIBLE PROBLEMS.

2011 FORD FUSION. POWER STEERING ASSIST FAULT APPEARED MANY TIMES WHEN STARTED THE VEHICLE. THE MESSAGE TENDS TO DISAPPEAR BY TURNING OFF/ON THE VEHICLE. ONE TIME STEERING LOST POWER WHILE DRIVING AT 30MPH. TURNED THE VEHICLE OFF/ON ON MIDDLE OF THE ROAD AND THEN THE ISSUE DISAPPEARED. HAVE NO CONFIDENCE NOW IN DRIVING THIS VEHICLE. OWN THIS VEHICLE FOR ONE YEAR AND 173100 MILE ON IT.

WHILE DRIVING ON A CITY STREET, I WAS COMING TO A STOP SIGN. THERE WAS SNOW ON THE ROAD AND THE ABS KICKED IN, AND THE PEDAL WENT TO THE FLOOR. SINCE THEN THE PEDAL GOES TO THE FLOOR EVERY TIME I USE THE BRAKES.

POWER STEERING ASSIST FAULT BEGAN TO APPEAR RANDOMLY, SAME AS DESCRIBED FOR THE OTHER RECENT COMPLAINTS. USUALLY CAN BE CLEARED BY TURNING OFF/ON, BUT A DEFINITE SAFETY ISSUE IF IT OCCURS WHILE DRIVING.

WHEN THE VEHICLE IS FIRST STARTED, THERE IS POWER STEERING. THEN AFTER DRIVING FOR 5 MINUTES OR SO, IT LOSSES POWER STEERING AND GOES INTO MANUAL STEERING MODE. THIS HAPPENED 3 OR 4 TIMES AND NOW THERE IS NO POWER STEERING AT ALL. THERE WAS A RECALL DEALING WITH THIS ISSUE IN 2015 BUT I DID NOT OWN THIS VEHICLE AT THIS TIME AND AM UNSURE IF THE RECALL WAS REPAIRED. THE CAR ONLY HAS 140,000 MILES.

LOSS OF POWER STEERING AND CONTINUED INTERMITTENT POWER STEERING ASSIST FAULT AFTER REPROGRAMMING . FORD AND LOCAL DEALERSHIP ART HILL FORD REFUSE TO ACKNOWLEDGE ISSUE AS AN ACTIVE RECALL AFTER PERFORMING PROGRAMMING INSTEAD OF GEAR REPLACEMENT BACK ON 02/17/18

WHEN I BROUGHT THE 2011 FORD FUSION THE POWER STEERING FAULT CAME ON AND WENT ON AND OFF AND HAD CAR LOOKED AT THEY DID NOT DETECT A PROBLEM THIS WAS LIKE 11/2018 AND THEN LATER ON IN FACT YEARS LATER THE POWER STEERING FAULT CAME ON AND OFF AND FINALLY STAYED ON WITHOUT GOING OFF. IT WAS DIFFICULT TO STEER CAR. WAS ON THE ROAD HAD TO BE VERY CAREFUL DRIVING HOME. I HAD THE CAR LOOKED AT AND FOUND OUT THAT THERE WAS A RECALL BUT IT HAS SINCE EXPIRED FOR A RACK AND PINION AND THAT I WOULD BE LIABLE FOR THE COST TO REPAIR. THE FIRST PART OF THE RECALL WAS TO TRY TO RESET IT BUT IN MY CASE IT DID NOT WORK SO I WAS OUT OF 160 AND HAD TO PAY FOR FURTHER REPAIR A RACK AND PINION, WHICH WAS IN UPWARDS OF 1500. HAD I KNOWN ABOUT THE RECALL I WOULD'VE GOT IT REPAIRED BEFORE I BROUGHT THE CAR. THEY TOLD ME THE RECALL HAD EXPIRED IN 2019 THEY COULD NOT REPAIR IT. I AM VERY DISAPPOINTED IN THEY WAY THEY HANDLED IT I THINK THEY SHOULD HAVE AT LEAST COVERED THE PARTS.

WHILE IN MOTION, THE VEHICLES POWERED STEERING GAVE OUT - WITH THE FAILURE OF 'SERVICE ADVANCED TRACK'. TURNING THE WHEEL BECOMES NEARLY IMPOSSIBLE - IT'S EXTREMELY DANGEROUS. OFTEN, BEFORE THE 'SERVICE ADVANCE TRACK' FAILURE, WHEN STARTING UP THE CAR, IF I STARTED TURNING IT WOULD FLASH A WARNING RELATED TO THE STEERING - I HAVE TO WAIT ABOUT 5 SECONDS BEFORE TURNING. I'VE TOLD VARIOUS MECHANIC SHOPS ABOUT THIS ISSUE (WHEN INTERMITTENT) AND THEY WERE BEEN UNABLE TO DIAGNOSE IT. SINCE I PURCHASED THE VEHICLE YEARS AGO, I NOTICED THAT THE STEERING LEANS SLIGHTLY TO THE RIGHT. THE 'SERVICE ADVANCE TRACK' FAILURE HAS OCCURRED ONCE IN THE PAST AND THE RESOLUTION WAS QUITE EXPENSIVE / UNWIELDY ($2K) - IT INVOLVED REPLACING THE AXLE, AMONGST OTHER COMPONENTS, THAT WERE DAMAGED BECAUSE OF THE STEERING ISSUES. THIS OCCURRING TWICE, IN BOTH CASES WHILE DRIVING THE VEHICLE (POSSIBLY UNDER HIGHWAY CONDITIONS), HAS BEEN EXCEEDINGLY WORRISOME & STRESSFUL. IN AN INSTANT, TURNING REQUIRES A TREMENDOUS AMOUNT OF EFFORT - I AM CERTAIN, IN SOME SITUATIONS, THIS SUDDEN STEERING FAILURE WOULD HAVE RESULTED IN HORRENDOUS ACCIDENTS. THE FIRST TIME THE 'SERVICE ADVANCED TRACK' FAILURE OCCURRED: RESTARTING THE VEHICLE ALLOWED IT TO BECOME DRIVABLE - ENOUGH THAT I COULD BRING IT TO VARIOUS MECHANICS. I BELIEVE I WAS TOLD I COULD REPLACE BASICALLY THE ENTIRE STEERING SYSTEM, FOR AN EXORBITANT PRICE, BUT, THE MECHANICS COULD NOT EVEN GUARANTEE IT WOULD FIX ANYTHING. THIS TIME, IT WAS WHOLLY UNDRIVABLE.. NOW THAT THIS HAS OCCURRED A SECOND TIME, I HAVE ABSOLUTELY NO CONFIDENCE THAT THE ELECTRIC STEERING IN THIS VEHICLE IS SAFE - IT GENUINELY WORRIES ME THAT THIS VEHICLE IS ON THE ROAD. UNLESS FORD CAN WHOLLY DIAGNOSE, RECALL AND FIX THIS ISSUE, I WILL BE SELLING THE VEHICLE AND BUYING A NEW ONE - FOR MY SAFETY, MY PASSENGERS SAFETY & THE SAFETY OF OTHER DRIVERS ON THE ROAD.

POWER STEERING ASSIST FAULT - NO POWER STEERING IN CAR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT LOW SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO TURN. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS 104,000.

FOLLOWING AN ABS BRAKE EVENT, MY BRAKE PEDAL WAS NOTED TO SINK SLOWLY TO THE FLOOR WHEN BRAKING. NO FLUID WAS LOST. I READ THE RECALL NOTICE DETAILS FOR THE HCU ON AN 2010 FUSION (19S54). FROM THIS, I WAS ABLE TO DETERMINE THAT IF I BRAKED ON GRAVEL, I COULD CAUSE THE ABS TO ACTIVATE AND CORRECT THE ISSUE. THAT WORKED GREAT FOR SEVERAL WEEKS, BUT WHILE MY DAUGHTER WAS DRIVING THE CAR, THE SINKING PEDAL ISSUE RESUMED. SHE IS NOT AN EXPERIENCED DRIVER. I'D LIKE TO TAKE IT TO THE FORD DEALER FOR DIAGNOSIS AND REPAIR. I SEE THE INVESTIGATION 19S54 INCLUDED 2006 TO 2012 MODELS; HOWEVER, THE RECALL FOR SOME REASON ONLY COVERS TO 2010. WHAT'S UP? CAN I GO GET MY CAR FIXED? OR DO I NEED TO WAIT UNTIL MY DAUGHTER HAS AN ACCIDENT?

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT. THE VEHICLE WAS TAKEN CLASSIC FORD OF SMITHFIELD (1324 N BRIGHTLEAF BLVD, SMITHFIELD, NC 27577) BUT WAS NOT DIAGNOSED OR REPAIRED, DUE TO THE DIAGNOSTIC AND THE REPAIR FEES. THE VEHICLE WAS LATER TAKEN TO FIRESTONE AND WAS DIAGNOSED THAT THE STEERING ROD AND RACK & PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,603.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE POWER STEERING MALFUNCTIONED. THE CONTACT REGAINED CONTROL AFTER THE VEHICLE SWERVED AND PULLED OVER. THE TRACT STEERING LIGHT AND THE SERVICE POWER STEERING LIGHT WAS FLASHING. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BACK HOME. THE CONTACT TOOK THE VEHICLE TO DAVIDSON FORD OF CLAY (3690 STATE ROUTE 31, LIVERPOOL, NY 13090, (877) 810-7456) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE DEALER STATED THAT THE MANUFACTURER WOULD BE CONTACTED TO SEE IF ANY ASSISTANCE WOULD BE PROVIDED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ABS, EMERGENCY AUTOMATIC BRAKING, TRACTION CONTROL, AND SERVICE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT ALSO STATED THAT EXCESSIVE FORCE WAS NEEDED TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO LUCAS FORD (900 US-130, BURLINGTON, NJ 08016) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 128,262.

I WAS DRIVING DOWN WALKER ROAD GOING ONTO DAY HOLLOW AND WHEN I GOT TO THE INTERSECTION THERE WAS NO STOP SIGN INDICATING TO STOP, WHEN I GOT THERE THE OTHER SIDE HAD NO STOP SIGN EITHER AND WHEN I CAME TO A STOP A CAR FLEW BY AS WE BOTH HAD THE RIGHT OF WAY, I HAVE DASH CAM VIDEO AND IF YOU DON'T FIX IT SOMEONE'S GONNA DIE RIGHT THERE. NOTHING ACTUALLY HAPPENED TO MY CAR.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE HIS NEPHEW WAS DRIVING AT AN UNDISCLOSED SPEED, THE BRAKES MALFUNCTIONED CAUSING THE BRAKE PEDAL TO EXTENDED TO THE FLOOR. THE CONTACT STATED THAT THE VEHICLE FAILED TO IMMEDIATELY STOP. AFTER RESTARTING THE VEHICLE, THE BRAKES OPERATED AS DESIGNED HOWEVER, THE FAILURE RECURRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

I WAS DRIVING MY 2011 FORD FUSION HYBRID AT AROUND THIRTY MPH ON A CITY STREET AND MY BRAKE SYSTEM WARNING LIGHT POPPED UP ON THE DASHBOARD. AS SOON AS THAT HAPPEN I HAD NO BRAKES, AND THERE WAS NO RESISTANCE IN THE BRAKES. THEY WENT STRAIGHT TO THE FLOOR, LUCKILY I WAS ABLE TO STOP THE CAR WITH MY EMERGENCY BRAKE. I RESTARTED THE CAR AND THE BRAKES WORKED FINE AFTER THAT.

A SAFETY RECALL WORK ON THE POWER STEERING OCCURRED JUNE 2019. THE POWER STEERING FAILED AT 60MPH ON 12/29/2020. WAS TOLD BY DEALERSHIP, YOU NOW HAVE TO PAY FOR THE REPAIRS. I NEVER BELIEVED THE REPAIRS WERE COMPLETED BECAUSE THE SAME GROANING NOISE CONTINUED AFTERWARDS. FORD NEEDS TO DO WHAT IS RIGHT.

DRIVING ABOUT 40 MPH AND THE "POWER STEERING FAILURE" LIGHT APPEARED AND THE STEERING FELT HEAVIER. I PULLED OFF THE ROAD AND TURNED OFF THE CAR FOR ABOUT 5 MINUTES. WHEN THE CAR WAS TURNED BACK ON THE MESSAGE DID NOT REAPPEAR. VEHICLE MILEAGE IS ABOUT 140K.

MY POWER STEERING ASSIST FAULT LIGHT CAME ON MY CAR. I TURNED IT OFF AND BACK ON AND IT WENT OFF AND EVERYTHING SEEMED FINE. THIS MORNING I GET IN MY CAR TO COME WORK AND THE POWER STEERING ASSIST FAULT LIGHT CAME ON. I TURNED OFF THE VEHICLE AND THEN TURNED IT BACK ON, THIS TIME IT DID NOT GO OFF AND THE POWER STEERING WAS NO DRIVEABLE AT ALL. I HAD TO HAVE MY CAR TOWED TO THE FORD DEALERSHIP BECAUSE IT WASN'T DRIVEABLE AND THEN WAS TOLD THAT THEY HAD NO VEHICLES TO LOAN TO US TO DRIVE. UNACCEPTABLE IN OUR BOOK!

ACTIVATION OF THE ANTI-LOCK BRAKING SYSTEM CAUSES A LOSS OF BRAKING - PEDAL GOES NEARLY TO THE FLOOR. THE CONDITION CAN SOMETIMES BE REVERSED BY RAPID PUMPING OF THE BRAKES. SUSPECT FAULTY HYDRAULIC CONTROL UNIT (HCU) - STICKING VALVES. THE 2011 MODELS SHOULD ABSOLUTELY HAVE BEEN COVERED IN THE RECALL FOR 2008-2010 MODELS. PLEASE AD THIS MODEL YEAR TO NHSTA 19V904000. THIS IS A KNOWN DANGER AND FORD MUST BE HELD RESPONSIBLE FOR THE DEFECT/RESOLUTION. THANKS!

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING CEASED WITHOUT WARNING. AFTER TURNING OFF AND RESTARTING THE VEHICLE, THE VEHICLE REGAINED POWER STEERING FUNCTIONALITY. HE CONTACT CONTACTED IMPERIAL FORD (8 UXBRIDGE RD, MENDON, MA 01756; (508) 473-2800) WHO INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) AND WAS THEREFORE NOT COVERED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE CONTACT WAS DIRECTED TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *BF*JB*DT*JB

POWER STERRING STOPPED WORKING, WHILE IN A TURN AND NEARLY CRASHED. I PULLED OVER, AND TURNED OFF THE CAR AND THEN RESTARTED, AND THE POWER STERRING STARTED WORKING AGAIN.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THE POWER ASSIST FAULT MESSAGE WAS DISPLAYED PRIOR TO THE STEERING WHEEL BECOMING VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER TOLIVER FORD LOCATED AT 1311 S PACIFIC ST, MINEOLA, TX 75773 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.

THIS IS A RECALL ON THE NON 3.5L ALREADY BUT MINE IS THE 3.5L. SOMETIMES WHEN I WOULD TURN THE CAR ON THE "POWER STEERING ASSIST FAULT" ALERT WOULD COME ON ON THE DASH CONTROL PANEL. I WOULD NOT HAVE POWER STEERING. I COULD TURN MY CAR OFF THEN BACK ON AND IT WOULD BE GONE AND I WOULD HAVE POWER STEERING AGAIN. WELL THIS PAST TIME I TRIED TURNING THE CAR OFF AND BACK ON AND THE ALERT DID NOT GO AWAY THIS TIME. I HAVE NO POWER STEERING.

THE INTERIOR DOOR HANDLE ON THE DRIVER'S SIDE FRONT DOOR HAS STOPPED WORKING. THE DRIVER'S DOOR CANNOT BE OPENED WITH THE DOOR CAN ONLY BE OPENED FROM THE OUTSIDE. I CAN ONLY EXIT THE VEHICLE BY EITHER CLIMBING OVER THE CONSOLE TO THE PASSENGER SIDE OR PUTTING THE WINDOW DOWN AND USING THE EXTERIOR DOOR HANDLE. SUCH A BASIC SAFETY FEATURE AS A DOOR HANDLE SHOULD LAST THE LIFE OF THE CAR. IN THE EVENT OF AN ACCIDENT, IT WOULD BE DIFFICULT, OR IMPOSSIBLE, TO EXIT THE VEHICLE QUICKLY.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE POWER STEERING MALFUNCTIONED. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO STEER. THE VEHICLE WAS TURNED OFF AND RESTARTED WHILE IN MOTION AND THE VEHICLE REGAINED POWER STEERING FUNCTIONALITY TEMPORARILY BEFORE THE FAILURE RECURRED. THE VEHICLE WAS STEERED INTO A PARKING LOT, TURNED OFF AND RESTARTED, AND DRIVEN TO THE RESIDENCE. PARKWAY FORD (98 W. US HIGHWAY 64, LEXINGTON, NC 27295, (336) 243-2731) QUOTED A REPLACEMENT COST OF OVER $2,000 TO REPLACE THE ELECTRIC POWER STEERING SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.*DT CONSUMER STATED POWER STEERING FAILED AGAIN AT 7000 MILES.*JB

THE POWER STEERING IN THE VEHICLE HAS FAILED TWO TIMES OVER THE PAST WEEK. DASHBOARD LIGHT SAYS "POWER STEERING FAULT." THE PROBLEM HAPPENED ONCE WHILE STATIONARY IN A PARKING LOT AND ANOTHER TIME WHILE BACKING THE VEHICLE UP. TURNING THE VEHICLE OFF AND OFF TEMPORARILY FIXES THE PROBLEM.

CHECK ENGINE LIGHT CAME ON

POWER STEERING ASSIST FAULT ERROR. NOW THE STEERING DOES NOT WORK SO THE CAR CANNOT BE DRIVEN. ERROR APPEARED WHEN STARTING THE CAR

MY SON WAS DRIVING HOME IN HIS 2011 FORD FUSION WHEN HE GOT A POWER STEERING ALERT AND THE WHEEL WAS EXTREMELY HARD TO TURN. LUCKILY HE HAD A STRAIGHT STRETCH ON THE HIGHWAY AND MADE IT HOME SAFELY. WHEN TOOK IT TO A DEALERSHIP FOR REPAIRS AND AFTER SEEING A FIELD SAFETY ALERT FOR THIS ISSUE. FORD REFUSED TO HONOR THE FIELD SAFETY ALERT DUE TO MILEAGE AND WE PAID ALMOST $2000 FOR REPAIRS.

STEERING LOCKED AND CAUSED THE CAR TO SWERVE SERVERLY, THIS CAN BE VERY FATAL LUCKILY NO ONE WAS ON THE ROAD WHEN THIS HAPPENED.

TL* THE CONTACT OWNS A 2011 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP, THE BRAKE PEDAL BECAME VERY HARD TO DEPRESS. THE DRIVER USED THE PARKING BRAKES TO STOP THE VEHICLE. DURING THE FAILURE, THE ABS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO BILL KNIGHT FORD LOCATED AT 9607 SOUTH MEMORIAL DR, TULSA, OK 74133, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 86,000.

MY CAR HAS BEEN ABSOLUTELY FINE FOR THE MOST PART UNTIL ABOUT 4 WEEKS AGO , WHILE I WAS DRIVING THE LOW TIRE PRESSURE LIGHT CAME ON, SO I WENT AND AIRED UP THE TIRES, THE LOW TIRE PRESSURE LIGHT WENT OFF BUT THEN THE SERVICE POWER STEERING LIGHT AND ADVANCE TIRE TRACTION APPEARED AT THIS TIME IM PULLING BACK INTO MY DRIVE WAY, THEN I CAME OUT MY HOUSE A FEW HOURS TO LEAVE AND THE STIRRING WHEEL WAS LOCKED I TRIED TO DRIVE IT AND NOW THE STRRING WHEELS GOES TO THE RIGHT I NEVER HAD THIS ISSUE BEFORE LET ALONE ANY WARNING SIGNS .. I LOOKED INTO RECALLS WITH FORD AND IT SHOWED MY 2011 FORD FUSION HAD RECALLS FOR WHATS GOING ON, SO I CALLED A LINCOLN FORD DEALERSHIP THAT SAID BRING IT IN THEY KEPT MY CAR FOR A WEEK AND WHEN I PICKED IT UP NOTHING WAS FIXED ON IT AND THEY HAD NO PAPERWORK TO GIVE ME THE SHOW THEY FIXED IT SO I RETURNED MY CAR THE VERY NEXT DAY BECAUSE WHEN I DROVE OFF IT WAS STILL DOING EXACTLY THE SAME THING BUT WORSE SO NOW THEY'VE HAD MY CAR FOR A WEEK AND THEY CALLED ME THIS MORNING TO TELL ME MY CAR HAS BEEN DOING THE SAME EXACT THING AND IT IS THE WIRE HARNESS THAT NEEDS TO BE FIXED AND IT'S NOT UNDER THE RECALL BUT IT IS PART OF THE POWER STEERING SO I DON'T GET IT

I PURCHASED THIS CAR USED. TESTED ALL FUNCTIONS OF THE CAR BEFORE A DECIDED TO BUY IT. THE HEATED DRIVERS SEAT WORKED FINE WHEN I PURCHASED IT. I WENT TO USE THE HEATED SEAT ABOUT 2 WEEKS LATER, IT CAME ON AND ABOUT 30 SECS LATER WENT OFF AND HASN'T WORKED SINCE. THE PASSENGER SEAT WORKS FINE BUT NOT THE DRIVERS SEAT. IN CHECKING DIFFERENT FORD FORUMS, IT APPEARS THIS IS A CHRONIC PROBLEM WITH THE DRIVERS SIDE HEATED SEAT IN FUSIONS. THIS APPEARS TO BE HAPPENING IN ANY SITUATION. STANDING STILL, DRIVING OR RUNNING OR NOT.

RECENTLY THE VEHICLE LOSE POWER AND THE MESSAGE WOULD INDICATE "POWER ASSIST FAULT' AND THE FEW TIMES IT HAPPENNED I WOULD SHUT OFF THE IGNITION AND RESTART THE VEHICLE AND THE PROBLEM WOULD RESOLVE ITSELF. HOWEVER AS OF 10/25/2020 THE PROBLEM REMAINS. AFTER RESEARCH I LEARNED MY VEHICLE WAS BUILT 8/5/2011 ONE MONTH PRIOR TO THE RECALLED FUSIONS HOW IS THIS NOT INCLUDED? WITH ALL THE COMPLAINTS FROM THIS VEHICLE REGARDING THIS MATTER. THIS LAST OCCURRENCE HAPPENED AFTER RETURNING AN ERRAND CAR WAS PARKED IN PARKING LOT AND I WAS UNABLE TO MOVE THE CAR UNTIL THE VEHICLE NEXT TO ME MOVED THEIR VEHICLE DUE TO INABILITY TO TURN THE WHEEL.

ALL OF A SUDDEN MY BRAKES STARTED GOING ALL THE WAY TO THE FLOOR AND IT BECAME INCREDIBLY DIFFICULT TO STOP THE CAR. MY ABS SYSTEM AND HYDRAULIC CONTROL VALVE WERE REPLACED IN NOVEMBER OF 2019. THE SAME THING HAPPENED TO ME ON 11/10/2020. MY CAR IS CURRENTLY IN THE SHOP AND THEY SAY IT'S THE SAME PROBLEM AGAIN.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING MALFUNCTIONED, CAUSING THE VEHICLE TO PULL TO THE LEFT. THE VEHICLE WAS TAKEN TO OC WELLS FORD LOCATED AT 4920 INDEPENDENCE BLVD, HARDEEVILLE, SC 29927, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. IN ADDITION, THE CONTACT INDICATED THAT OIL HAD LEAKED FROM THE ENGINE. THE FRONT DRIVER'S SIDE DOOR WAS NOT ABLE TO BE OPENED FROM INSIDE THE VEHICLE. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 63,000.

MULTIPLE TIMES NOW THIS HAS HAPPENED... I'LL GIVE YOU THE MOST NERVE WRACKING EXPERIENCE, WHERE I HONESTLY WAS SCARED FOR MY LIFE. IT WAS 10:30PM, I WAS DRIVING OUT OF TOWN ON MY WAY BACK HOME FROM A FRIENDS, ON A TINY 2 LANE ROAD GOING 55, ALL OF A SUDDEN ALL OF MY POWER CUT OUT! NO RADIO, HEADLIGHTS, HAZARD LIGHTS WOULDN'T EVEN WORK!!! I HAD TO SLOW DOWN IN THE PITCH BLACK DARKNESS, HOPING TO GOD THERE WASN'T ANY DEER. ON TOP OF THAT... JUST WAITING FOR ANOTHER CAR TO TURN DOWN THE ROAD I WAS ON, BARRELING AT ME AT 55MPH. I WAS TERRIFIED! MY BATTERY AND ALTERNATOR ARE FINE. THE ELECTRIC FINALLY CAME BACK ON AFTER A FEW MINUTES... BUT THIS COULD HAVE HAD A VERY DIFFERENT ENDING.

RECALL CODE P0456 WAS REPAIRED BY DEALER. SENT BACK TO DEALER TO BE TOLD THEY GAVE ME A FAULTY PART. CODE COMES BACK ON, SO I SENT CAR TO DIFFERENT DEALER FOR REPAIR. IT WAS REPAIRED BUT NOW CODE CANE BACK ON FOR THE 3RD TIME NOW. CODE IS ON NOW AFTER REPAIRED A WEEK AGO. I WAS NOT GIVEN A LOANER CAR AND THEY HAD MY CAR FOR A WEEK. I DO NOT WANT TO KEEP GOING BACK AND FORTH DUE TO A RECALL

THE POWER STEERING IS NOT WORKING AT ALL AND THE POWER STEERING LIGHT IS ON.. IN THE PAST,, THETRACTION CONTROL SYSTEM WOULD GO OUT ON OCCASION AND THR TCS WARNING LIGHT WOULD APPEAR, BUT THE TCS WOULD START TO WORK AFTER A FEW MINUTES. THIS TIME, THE POWER STEERING IS COMPLETELY SHOT AND THE REPAIR SHOP IS STATING THE POWER STEERING SENSOR AND STEERING COLUMN WILL NEED TO BE REPLACED. THIS OCCURRED WHILE MY SON WAS DRIVING THE CAR IN A PARKING LOT.

VEHICLE WAS PARKED, UPON ENTERING AND STARTUP RECEIVED A MESSAGE REGARDING POWER STEERING FAILURE

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AT A GAS STATION AND WHILE STARTING THE VEHICLE, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED SHE TURNED OFF THE IGNITION AND WAITED BEFORE RESTARTING THE VEHICLE AND THE STEERING WHEEL FUNCTIONED AS DESIGNED. THE CONTACT STATED SHE CONTINUED TO EXPERIENCE THE FAILURE DURING THE DAY. QUIRK FORD (540 SOUTHERN ARTERY, QUINCY, MA 02169, (617) 770-0070) WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.*DT*JB

TL* THE CONTACT'S SON OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE HER SON WAS DRIVING 65 MPH, THE STEERING WHEEL SEIZED. THE DRIVER STATED THAT THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE DRIVER WAS ABLE TO PARK ON THE ROAD AND CALLED HIS MOTHER TO HAVE HER BOYFRIEND DRIVE THE VEHICLE BACK TO HIS RESIDENCE. THE VEHICLE WAS TAKEN TO LOCAL DEALER SALINAS VALLEY FORD LINCOLN LOCATED AT 1100 AUTO CENTER CIR, SALINAS, CA 93907, (831) 444-4444, WHERE IT WAS DIAGNOSED WITH NEEDING THE RACK AND PINION TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

THE AIRBAG LIGHT CAME ON FOR THE FIRST TIME WEDNESDAY, OCTOBER 7, 2020. I STARTED MY CAR AFTER BEING PARKED AT WORK FOR 9 HOURS. NO ONE WAS PARKED NEXT TO ME, NO DAMAGE ON MY CAR EITHER. I AM THE ORIGINAL OWNER OF THE VEHICLE. AT SOME POINT IN THE LAST SEVERAL YEARS (4 OR LESS) I TOOK MY VEHICLE TO SUNSET FORD IN SUNSET HILLS, MO FOR A RECALL OF SOME SORT. THE ONLY OTHER PROBLEM I'VE HAD WITH MY CAR IS THE FRONT PASSENGER SEAT SHAKES. THE BOLTS KEEPING THE SEAT TO THE FRAME OF THE CAR ARE TIGHT. SO I'M NOT REALLY SURE OF THE IISSUE.

WHILE DRIVING IN TRAFFIC ON A CITY STREET AT ABOUT 45 MPH, THE BRAKES STOPPED WORKING SO THAT WE WERE UNABLE TO FULLY STOP SAFELY. THERE WAS SMOKE COMING OUT OF A TIRE AND BURNING INSIDE OF THE WHEEL. THE ABS SYSTEM SUDDENLY STOPPED WORKING AND WE WERE LUCKY THAT WE DIDN'T HIT ANYONE.

WHEN MY WIFE GOT IN HER CAR TO GO TO WORK, THE DRIVER DOOR WOULD NOT LATCH. WHEN PUSHING THE DOOR ALL THE WAY TO THE CLOSED POSITION IT APPEARED AS IF IT WAS SHUT, BUT THERE WAS NEVER ANY FORCE HOLDING THE DOOR IN PLACE. WE MANAGED TO GET THE DOOR TO APPEAR CLOSED BY ME PUSHING IT SHUT AND HER HITTING THE LOCK BUTTON FROM THE INSIDE. AT THIS POINT, IF SHE ONLY PUSHED OUT A LITTLE BIT ON THE DOOR, IT SEEMED THE LATCH WOULD HOLD. HOWEVER, SHE TOLD ME IT FLUNG OPEN WHEN SHE MADE A RIGHT HAND TURN TO DROP IT OFF AT THE MECHANIC'S. THIS HAPPENED WITHOUT WARNING. THERE HAS A NEVER BEEN ANY PROBLEM WITH THE LATCH OF THE DRIVER DOOR. THIS VEHICLE WAS STATIONARY WHEN WE DISCOVERED THE ISSUE.

DESPITE A RECALL (RECALL 15S18), POWER STEERING FAULT ALERT SHOWS UP UNEXPECTEDLY, AS WELL AS SERVICE ADVANCETRAC (TRACTION CONTROL SYSTEM). IN THE MIDDLE OF DRIVING (IN MOTION) ON A HIGHWAY GETTING OFF TO A CITY STREET, I GET THE ALERT INDICATING SERVICE POWER STEERING. WHEN STOPPED AT A RED LIGHT, I ATTEMPT TO TURN OFF AND TURN ON MY VEHICLE TO GET RID OF THE ALERT, BUT DOESN'T GO AWAY. WHEN ATTEMPTING TO LEAVE MY RESIDENCE, I UNEXPECTEDLY RECEIVED A 'POWER STEERING ASSIST FAULT' MESSAGE, RESULTING IN MY STEERING WHEEL BECOMING INCREASINGLY DIFFICULT TO TURN, RENDERING MY VEHICLE INOPERABLE. THIS IS UNSAFE AND NEEDS TO BE ADDRESSED ACCORDINGLY.

I LOST THE CONTROL OF POWER STEERING AND ERROR MESSAGE APPEAR ON THE DISPLAY WHILE DRIVING ON THE ROAD GOING ABOUT 30 MPH. AFTER TAKING THE CAR TO THE DEALERSHIP I WAS INFORMED THAT THE POWER STEERING CONTROL MODULE HAD FAILED AND MY CAR WAS EXCLUDED FROM THE RECALL AND I NEEDED TO PAY $2000+ TO REPAIR THIS ISSUE.

I GOT THE THE DISPLAY MESSAGE WHEN I STARTED THE CAR THE NEXT MORNING AFTER DRIVING THE CAR THE PREVIOUS DAY AND THE STEERING HAS BEEN DIFFICULT TO USE SINCE THAT TIME

FAILURE OF THE THROTTLE BODY AND MOTOR ASSY. T\INTERNAL FAULT CODE P2112 CAUSED THE POWER ON CAR TO GO TO LIMP MODE. THIS CREATED A DANGEROUS SITUATION AT HIGHWAY SPEEDS. THE ITEM HAS BEEN FLAGGED IN FEBRUARY 21, 2013 NHTSA ACTION NUMBER: PE13003ELECTRONIC THROTTLE BODY MALFUNCTION NHTSA ACTION NUMBER: PE13003 FORD HAS FAILED TO CORRECT THE ISSUE ON MY VEHICLE. THIS OCCURRED 17 AUG 2020. THE VEHICLE WAS AT 152,000 MILES AND HAD BEEN SERVICED REGULAR BY FORD SINCE PURCHASE IN 2011. THIS ISSUE SHOULD HAVE NEVER OCCURRED. I HAD STOPPED AT A LIGHT AND MADE A RIGHT TURN ON TO EXPRESSWAY IN RUSH HOUR TRAFFIC. WITH NO ACCELERATION THIS BECAME A DANGEROUS SITUATION VERY QUICKLY. I EXPECTED TO ACCELERATE TO 45MPH BUT COULD BARLEY CREEP TO 20 MPH MAX.

SERVICE POWER STEERING LIGHT ILLUMINATED, TOTAL LOSS IS STEERING WHILE I WAS DRIVING.POPPING SOUND. VERY DANGEROUS. GOES IN AND OUT, SOMETIMES WORKS THEN SUDDENLY WHILE DRIVING IT STOPS WORKING.

HEATER/DEFROST BLOWER SPEED CONTROLLER AND ASSOCIATED WIRING FAILURE CAUSING WIRE SMOKE COMING OUT FROM UNDER DASH BOARD. IF I DIDN'T TURN OFF CLIMATE CONTROL, I SUSPECT IT COULD HAVE ESCALATED TO AN ELECTRICAL FIRE. WITHOUT DEFROST WORKING, IT IS HARD TO SEE OUT OF WINDSHIELD.

NOT SURE THE POWER STEERING OR ELECTRONIC ASSIST IS OUT & IT SUCKS I TELL YOU

AT AROUND 125000 MILES I WAS DRIVING ON A CITY ROAD AROUND 20 MILES PER HOUR. I HIT MY BRAKES AND THE BRAKE PEDAL WENT TO THE FLOOR. I PARKED THE VEHICLE AND PUMPED THE BRAKES WHILE THE VEHICLE WAS OFF AND THE BRAKE REGAINED FULL PRESSURE. I TOOK THE VEHICLE TO PEP BOYS AND THEN TO THE FORD DEALERSHIP. NEITHER AUTO SHOP COULD FIND ANYTHING WRONG WITH THE SYSTEM. AT ABOUT 130000 MILES I WAS ON AN EXIT RAMP SLIGHTLY TURNING MY VEHICLE AND ATTEMPTED TO BRAKE AT ABOUT 30 MPH, THE BRAKE WENT TO THE FLOOR AGAIN. I WAS NOT ABLE TO REGAIN PRESSURE IN THE BRAKES. I TOOK THE VEHICLE TO PEP BOYS, THEY TOLD ME THE MASTER CYLINDER AND BRAKE BOOSTER NEED TO BE REPLACED. I HAD A MECHANIC REPLACE BOTH PARTS. THE BRAKES STILL DIDNT WORK. THE VEHICLE IS CURRENTLY WITH FORD, THEY STATE THE MASTER CYLINDER IS LEAKING SO THAT PART NEEDS TO BE REPLACED AND THE SYSTEM NEEDS TO BE FLUSHED. I SEE MANY COMPLAINTS ABOUT THE SAME ISSUE WITH THIS VEHICLE AND OTHER YEARS OF THE FORD FUSION. NOT SURE IF THIS WILL BE A SOLUTION TO THE ISSUE.

TL* THE CONTACT'S DAUGHTER-IN-LAW OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT HIS DAUGHTER-IN-LAW'S VEHICLE LOSS POWER STEERING WHILE DRIVING AT 35 MPH, WITH AN UNKNOWN SERVICE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER RETRIEVING HER VEHICLE FROM VIC BAILEY FORD (501 E DANIEL MORGAN AVE, SPARTANBURG, SC 29302) AFTER HAVING HER VEHICLE SERVICED FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT'S DAUGHTER-IN-LAW DROVE THE VEHICLE BACK TO THE DEALER WHERE SHE WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 183,919.

BRAKES VERY SOFT AT LOW SPEEDS. VERY DIFFICULT TO STOP!

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING LOST POWER. THE POWER STEERING ASSIST DISABLED LIGHT ILLUMINATED. THE CONTACT CALLED THE PITTSVILLE FORD DEALER, LOCATED IN PITTSVILLE, MD, WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,000.

WHILE ON THE HIGHWAY DRIVING 55MPH A GRINDING NOISE CAME OUT OF THE FRONT OF THE CAR AND CAUSED THE CAR TO COME TO A SUDDEN STOP. I PUT THE CAR IN PARK AND BACK IN DRIVE MAKING IT TO A PARKING LOT WHERE IT WAS ACTING LIKE THE BRAKE WAS BEING ENGAGED AND DISENGAGED. GOT.IT TO AN INDEPENDENT SERVICE SHOP AND IT WAS DETERMINED THAT THE PTU WAS BAD CAUSING THE CAR TO STOP ALL OF SUDDEN. THIS IS A KNOWN PROBLEM WITH THE FORD AWD FAMILY OT VEHICLES.

II WAS IN A PARKING LOT AND PRESSED ON THE BRAKE PEDAL AND IT WENT TO THE FLOOR AND DID NOT STOP THE CAR. I HAD TO PUMP THE BRAKE PEDAL TO GET THE CAR TO STOP. I HAD TO CONTINUE TO PUMP THE BRAKES ANY TIME I TRIED TO SLOW DOWN OR STOP THE REST OF THE WAY HOME. I STOPPED DRIVING THE CAR AS THE BRAKES ARE NOW UNRELIABLE BUT I AM TAKING IT IN TO THE DEALER TODAY FOR REPAIR. WHEN THE BRAKES STOPPED WORKING THE ABS LIGHT CAME ON.

ON AUG 1ST MY WIFE EXPERIENCED A LOSS OF POWER STEERING ASSIST UPON STARTING THE VEHICLE WHILE STATIONARY. THE DASH INDICATED A SERVICE REQUIRED TO THE POWER STEERING SYSTEM. THE VEHICLE HAD PREVIOUSLY EXPERIENCED IDENTICAL SYMPTOMS BACK IN AUGUST OF 2018. FOLLOWING THAT FIRST INCIDENT, THE VEHICLE WAS DIAGNOSED & REPAIRED AT QUIRK FORD OF AUGUSTA MAINE IN ACCORDANCE WITH THE 15S18 RECALL. THE POWER STEERING RACK WAS DETERMINED TO BE FAULTY. THE DEALER REPLACED THE POWER STEERING RACK AND REPROGRAMMED THE PSCM.

WHILE DRIVING THE CAR I FOUND THERE WAS NO LONGER POWER STEERING. THE LIGHT FOR THE POWER STEERING ASSIST FAULT CAME ON

I PURCHASED 2011 FUSION 8 MOS AGO. CURRENTLY HAS 56K MILES. STEERING HAS BECOME AN ISSUE WHILE DRIVING, MAKING IT DIFFICULT TO NAVIGATE TURNS WITHOUT WARNING. WHILE THE 2011 FUSION DOES HAVE A RECALL, MY VIN IS EXCLUDED. I CONTACTED FORD WHO ESSENTIALLY INDICATED THEY DO NOT STAND BEHIND THEIR VEHICLE. DEALER COST TO REPAIR: $2800.

THE POWER STEERING WENT OUT WHEN I WAS DRIVING. THIS MAKES THE CAR VERY DIFFICULT TO STEER AND MAKES TIGHT TURNS IMPOSSIBLE. I FEAR THAT THIS WILL CAUSE GREAT DIFFICULTY FOR DRIVERS, ESPECIALLY THOSE WITH UPPER BODY STRENGTH ISSUES, AS THEY MAY NOT BE ABLE TO CONTROL THE VEHICLE OR MAKE TURNS. I WAS IN A PARKING LOT AT THE TIME, BUT IF THIS HAPPENED SUDDENLY AT A HIGH RATE OF SPEED, IT MAY CAUSE AN ACCIDENT.

WHEN PULLING INTO WORK I GOT A WARNING ON MY CAR SAYING 'SERVICE POWER STEERING NOW'. I WENT TO LEAVE FROM WORK THE NEXT MORNING AND I WASN'T ABLE TO STEER. A FRIEND OF MINE TOOK IT TO A LOCAL SHOP THAT HIS FRIEND OWNS AND HE PLUGGED IT INTO THE COMPUTER. A PART ON MY RACK AND PINION NEEDS TO BE REPAIRED. I HAD NOTICED THAT THERE HAD BEEN PREVIOUS RECALLS FOR THE POWER STEERING AND I HAVE ONLY HAD MY CAR SINCE 2/28/2020.

ON 7/23/20 I STARTED MY CAR AND THE MESSAGE APPEARED "POWER STEERING ASSIST FAULT" AND I COULDN'T TURN THE WHEEL. I TURNED THE CAR OFF AND WHEN I STARTED IT AGAIN THE MESSAGE DIDN'T COME UP AGAIN & THE STEERING WORKED. I SAW THERE HAD BEEN A RECALL FOR THIS BACK IN 2015 BUT I NEVER GOT A RECALL NOTICE. WITHOUT A RECALL THIS REPAIR IS $1800.

LOSS OF POWER STEERING ASSIST. VEHICLE SEEMS TO BE ON MANUAL STEERING, LOSS OF STEERING AFTER CAR START, DIFFIFULTY SOMETIMES TURNING AND IT MAKES NOISES. VEHICLE STEERING WILL FREEZE OFTEN AND WILL GET POWER STEERING FAILURE MESSAGE WHEN IDLING. IT IS DIFFICULT TO STEER AT REGULAR CITY SPEEDS AND I DARE NOT ATTEMPT TO DRIVE ON THE HIGHWAY FOR FEAR I WILL LOSE CONTROL. THIS IS A PRIMARY MODE OF TRANSPORTATION FOR ME TO WORK AND SCHOOL. A RECALL OF THIS NATURE WAS RELEASED ON A LARGE NUMBER OF 2011 FORD FUSIONS, HOWEVER, DEALERSHIP STATES MY VIN DOES NOT QUALIFY FOR THE RECALL EVEN THOUGH THE SAME SYMPTOMOLOGY IS PRESENT.

WHILE DRIVING, BRAKES WILL INTERMITTENTLY HAVE EXCESSIVE TRAVEL. CAR EVENTUALLY DOES STOP BUT IT DOES REQUIRE INCREASED PEDAL TRAVEL AND INCREASED EFFORT ON THE DRIVER'S PART. SOMETIMES IT IS SELF CORRECTING BUT CURRENTLY IT IS STILL HAPPENING AND HAS NOT SELF-DIRECTED. THE LAST TIME IT HAPPENED WE WERE ON THE INTERSTATE AND HIT A POTHOLE. AFTER WE HAD THE POTHOLE THE BRAKING ISSUE BEGAN. I BELIEVE IT HAS SOMETHING TO DO WITH THE ABS SYSTEM. THIS HAS BEEN HAPPENING FOR OVER A YEAR BUT IT USUALLY SELF CORRECTS. IT'S BEEN ALMOST A MONTH AND IT HAS NOT CORRECTED ITSELF YET.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. BILL KNIGHT FORD LOCATED AT 9607 S. MEMORIAL DR, TULSA, OK 74133 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING FUNCTIONALITY WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. JC LEWIS FORD LOCATED AT 9505 ABERCORN ST, SAVANNAH, GA 31406, (912) 210-5676, WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.

THE CAR IS VERY UNSAFE.

TAIL LIGHT MELTS WITHIN ITS HOUSING WHILE DRIVING.

HI, MY NAME IS [XXX] AND I OWN A 2011 FORD FUSION. IN NOVEMBER OF 2019, I NOTICED MY BRAKES ACTING DIFFERENTLY ALMOST IN AN INSTANT. EVERYTHING WAS FINE AND NORMAL WHEN I STOPPED MY CAR AND WHEN IT WAS TIME TO GO AGAIN, I IMMEDIATELY COULD SENSE A DIFFERENCE IN THE PERFORMANCE. I DROVE IT AROUND FOR A WHILE AND WAS AWARE I WAS HAVING TO PUMP THE PEDAL TO GET IT TO STOP THE VEHICLE. IT WAS FRIGHTENING TO GET USED TO BECAUSE THE FIRST COUPLE TIMES I WOULD PUMP NOTHING WOULD HAPPEN AND THEN IT WOULD CATCH UP AND WORK PARTIALLY. ENOUGH TO STOP THE CAR BUT WITH MUCH MORE DIFFICULTIES. I TOLD MY FAMILY WHAT I WAS EXPERIENCING BECAUSE I WAS USING MY CAR FOR MY JOB AS A DOORDASH DELIVERY DRIVER. THEY TOLD ME WITH AS MUCH DRIVING AS I HAVE TO DO, THAT I DON'T NEED TO BE ON THE ROAD WITH THIS ISSUE. LONG STORY SHORT, MY BRAKES STILL AREN'T REPAIRED. I'VE SPENT CLOSE TO 3,500 ON REPAIRS BETWEEN 3 DIFFERENT MECHANICS. I EVEN TOOK OUT A $1200 LOAN FOR ONE LAST SHOT AND IT GOT ME KNOW WHERE. SO I AM HAVING TO PAY AROUND $1800 BACK TO THE LOAN COMPANY. I STILL OWE MONEY TO MY MOM, GRANDMAS, AND GRANDPAS FOR HELPING. A LITTLE OVER A THOUSAND TO EACH AND I HAVE TO PAY OFF THE LOAN. THE WORST PART IS I HAVE NOT BEEN ABLE TO WORK SINCE THEN. SO I HAVE NO WORK HISTORY OR PROOF OF INSURANCE SINCE THEN. I AM ALSO GETTING MAIL SAYING I OWE $367 BY AUGUST 2ND OR THEY WILL REPO MY CAR. I WISH I COULD JUST GET THIS REPAIRED SO I WON'T HAVE TO LOSE THE CAR AFTER ALL THIS AND STILL PAY WHAT I OWE ON IT, ALSO MESSING UP MY CREDIT. ALSO HAVING PAID WAY MORE THEN THE CAR IS WORTH. AND THERE ARE MANY COMPLAINTS OF THE SAME SORT WITH OTHER OWNERS OF THIS MAKE AND MODEL. IT'S JUST BEEN AN EXTREMELY STRESSFUL SITUATION FOR ME AND MY FAMILY. MY FAMILY HAS EVEN BEGUN TO BE UPSET WITH ME BECAUSE THE MONEY INVESTED WASN'T WORTH ANYTHING AND I HAVE NO WAY OF PAYING THEM BACK. I LIVE ON MY OWN RENT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE HER MOTHER WAS DRIVING, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE DRIVER COASTED INTO A REST AREA. WHILE ATTEMPTING TO LEAVE THE REST AREA, THE VEHICLE LOSS POWER STEERING. THE DRIVER CONTINUED DRIVING TO THE RESIDENCE HOWEVER, THE VEHICLE WAS DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO WHITE FORD, LLC LOCATED AT 175 OLD FARM RD, ROANOKE RAPIDS, NC 2787, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STEERING GEAR OVERHEATED DUE TO THE CLOSENESS OF THE EXHAUST MANIFOLD TO THE RACK AND PINION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILLAGE WAS 137,863.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING ASSIST WARNING. THE VEHICLE WAS TAKEN TO THOROUGHBRED FORD LOCATED AT 8501 N BOARDWALK AVE, KANSAS CITY, MO 64154, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING GEAR AND PINION WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS 184,000.

I WAS ON A HIGHWAY INTERCHANGE GOING AROUND A LOOP APPROXIMATELY 30 MPH WHEN MY POWER STEERING ASSIST CUTOUT. THE POWER ASSIST FAULT AND THE SERVICE ADVANCETRAC WARNINGS SHOWED ON THE DASH. AS I CAME TO THE END OF THE TURN I NEARLY OVERSTEERED DUE TO THE POWER STEERING CUT OUT. I CONTACTED FORD ABOUT IT SINCE IT IS A KNOWN ISSUE THAT HAS BEEN RECALLED ON MANY OF THE 2011-2013 FUSIONS. NO RECALL WAS EVER ISSUED TO MY CAR, EVEN THOUGH IT WAS AFFECTED BY THIS ISSUE.

THE CAR GAVE A POWER STEERING ASSIST FAULT INDICATION. THE DEALER DIAGNOSED A BAD STEERING GEAR. THE STEERING GEAR HAD TO BE REPLACED. THIS PROBLEM HAS BEEN FOUND ON OTHER FORDS WITH THIS ELECTRONIC/ELECTRICAL STEERING. A FUSION MODEL WAS SUBJECT TO A SAFETY RECALL. THIS ISSUE IS A DEFINITE SAFETY ISSUE AND SHOULD BE GENERAL RECALL FOR ALL FUSIONS AND FORDS WITH THIS TYPE STEERING.

LOSS OF POWER STEERING WHEN IN MOTION. SERVICE POWER STEERING SYSTEM NOW SERVICE ADVANTRAC SYSTEM LIGHTS COME ON

I STARTED MY VEHICLE AND RECEIVED MESSAGE THE POWER STEERING IS DISABLED. CONTACTED FORD AND THEY VOLUNTARILY REPLACED MODULE IN 2015. WILL NOT REPAIR NOW .

WHILE DRIVING TO A STOP I BRAKED AND ALL ABS , TRACTION CONTROL, ETC LIGHTS CAME ON SUDDENLY AND BRAKE PEDAL WENT ALL THE WAY DOWN AND COULDN'T STOP. SO I PULLED EMERGENCY BRAKE AND SKID INTO TRAFFIC , LUCKILY MISSED OTHER VEHICLES

2011 FORD FUSIONS WERE RECALLED IN 2015 FOR SUDDEN LOSS OF POWER STEERING. MY 2011 FORD FUSION WAS NOT INCLUDED IN THE RECALL, BUT SHOULD HAVE BEEN BECAUSE LAST WINTER I SUDDENLY LOST POWER STEERING WHILE IN MOTION, TURNING IN A PARKING LOT. FORTUNATELY I WASN'T GOING FAST AT THE TIME, AND I WAS ABLE TO SAFELY STOP. THE AUTO SHOP USED "TSB 11-11-03" THAT WAS PUBLISHED ON NOV 3, 2011, WHICH INDICATES THE FORD MOTOR COMPANY KNEW ABOUT HIGH FRICTION ISSUES IN SOME CONTROL ARMS THAT CAN CAUSE THE POWER STEERING TO FAIL. THE AUTO SHOP FOLLOWED THE SERVICE PROCEDURE SPECIFIED IN TSB 11-11-03 AND REPLACED BOTH CONTROL ARMS, WHICH FIXED THE PROBLEM. SINCE THE KNOWN SERVICE PROCEDURE FIXED THE KNOWN PROBLEM WITH THE POWER STEERING, I PRESUME MY 2011 FORD FUSION SHOULD HAVE BEEN INCLUDED IN THE RECALL FROM 2015, AND PERHAPS OTHER EXCLUDED 2011 FORD FUSIONS COULD BE IN JEOPARDY OF THEIR POWER STEERING SUDDENLY FAILING, CONSIDERING MINE DIDN'T FAIL UNTIL NOVEMBER OF 2019.

BRAKES INTERMITTENTLY DO NOT COMPLETELY ENGAGE AFTER VEHICLE IS INITIALLY STARTED. BRAKES FEEL SOFT AND FEELS LIKE ANTI-LOCK BRAKES ENGAGE. PROBLEM LASTS ABOUT 30-45 SECONDS AFTER VEHICLE IS STARTED. *TR

2011 FORD FUSION SEL, 97,800 MILES. BREAK PEDAL EXCESSIVE TRAVEL INCIDENT # 1, APPROXIMATELY APRIL TIME FRAME. BRAKE FLUID FLUSH WAS PERFORMED. INCIDENT # 2, 7 WEEKS LATER, DRIVING STRAIGHT ROAD DECELERATING FROM 45 MPH AND BRAKING FOR A RED LIGHT WITH CARS AHEAD, PEDAL WENT TO THE FLOOR, FINALLY CAUGHT AT BOTTOM. VEHICLE IS NOW AT FORD DEALER, RECOMMENDATION WAS TO REPLACE ABS HYDRAULIC CONTROL UNIT AT A COST OF $1,000.00. REPAIRS ARE PROCEEDING. THIS APPEARS TO BE THE SAME ISSUE IDENTIFIED IN SAFETY RECALL 19S54 - ANTI-LOCK BRAKE SYSTEM HYDRAULIC CONTROL UNIT VALVE FUNCTION - 2006 - 2010 FOR LINCOLN & MERCURY. UNDER NHTSA COMPLAINTS FOR 2011 FORD FUSION - SERVICE BRAKES (AND HYDRAULIC), 98 CASES ARE REGISTERED WITH A VERY HIGH PERCENTAGE OF THE CASES IDENTIFYING EXCESSIVE BRAKE PEDAL TRAVEL. I PERSONALLY FEEL THAT 2011 AND POSSIBLE 2012 MODEL YEARS SHOULD BE INCLUDED IN THE RECALL. FAILURE MODE WAS IDENTIFIED AS HYDRAULIC CONTROL VALVES WITHIN THE HCU EXPERIENCE CORROSION AND BECOME STUCK. THE BRAKES OPERATE FINE WHEN THEY ARE WORKING, BUT THE VEHICLE CAN NOT BE TRUSTED DUE TO THE BRAKE SYSTEM INTERMITTENT BEHAVIOR. *TR

POWER STEERING ASSIST FAILURE. MY POWER STEERING HAS FAILED SEVERAL OTHER TIMES IN THE PAST 6 MONTHS BEFORE THE NOTED DATE OF THIS COMPLAINT (06/21/2020). THE REMEDY ALWAYS WAS THE SAME, TURN OFF THE VEHICLE AND RESTART IT. THIS TIME IT HAS FAILED FOR GOOD. SINCE FORD DOES NOT HAVE AN ACTIVE RECALL FOR MY VIN NUMBER I AM FORCED TO PAY OUT OF POCKET TO REPLACE A FAULTY PART. I HAVE SCOURED THE WEB AND SEEN NUMEROUS COMPLAINTS BY OTHERS FORD OWNERS ABOUT THIS SAME ISSUE. THEY MORE OR LESS SAY THE SAME THING "NOBODY CAN HELP US". I BELIEVE THAT FORD HAS CHERRY PICKED WHICH VEHICLES THEY WANTED TO ISSUE A RECALL FOR, IN ORDER TO DO THE BARE MINIMUM. PLEASE HELP. YOUR TIME AND CONSIDERATION IN THIS MATTER IS GREATLY APPRECIATED. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

WHILE DRIVING THE POWER STEERING FAILED AND SAID POWER STEERING ASSIST FAULT. ALSO THE STABILITY CONTROL SYSTEM IS SHOWING. I KNOW THERE WERE RECALLS ON THE 2012 FORD FUSION IN 2015. THIS HAS HAPPENED 4 TIMES TO ME AND ALMOST CAUSED AN ACCIDENT WHILE DRIVING WITH MY CHILDREN IN THE CAR. 3 TIMES IT FAILED THEN CAME BACK WORKING BUT NOW DOESN'T WORK AT ALL. THIS IS MY ONLY FORM OF TRANSPORTATION AND I NEED TO HAVE THE RECALL HONORED ON THIS CAR. I RAISE 2 OF MY GRANDCHILDREN AND I DO NOT HAVE $2000 TO FIX THIS PROBLEM. THANK YOU *TR

MY CAR SAID. SERVICE POWER STEERING AND SERVICE ADVANCE TRAC. THEN NOT EVEN 5 MINUTES LATER I COULD NO LONGER TURN THE WHE AND HIT A CURB AND BROKE MY RIM. I WAS NOT GOING OVER 35 MPH AND CAN NOT TURN THE WHEEL AT ALL. NOW IT SAYS SERVICE POWER STEERING NOW

POWER STEERING DEFAULT -WHEEL LOCKS -THIS KEEPS HAPPENING-I RAN INTO A DITCH ONCE-ONCE I WAS GETTING ON INTERSTATE-TOOK IT TO FORD DEALER AND WAS TOLD THEY COULDN'T GET CODE-I REALLY DON'T' KNOW WHAT TO DO NOW BECAUSE THIS KEEPS HAPPENING-I SEE THIS IS A COMMON PROBLEM WITH THIS CAR-WHEN YOU CALL CORPORATE THEY ACT LIKE IT'S ALL YOUR FAULT. I'M 67 YEARS OLD AND THIS IS VERY STRESSFUL FOR MEAN-IM AFRAID TO DRIVE MY OWN CAR-I FEEL LIKE IT'S BECOME A DEATH TRAP AND NO BODY IS DOING ANYTHING!!! DOES SOMEBODY HAVE TO DIE BEFORE FORD WILL BE HELD ACCOUNTABLE? MY VEHICLE HAS ALWAYS BEEN MOVING -EITHER IM BACKING OUT OR DRIVING. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST FAILURE MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TURNED OFF AND RESTARTED AND THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO RAZZAIR FORD LOCATED AT 1300 AUTO CENTER DR, MERCED, CA 95340 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

POWER STEERING STOPPED WORKING WHILE MY WIFE WAS DRIVING HOME ON 6/11/2020. SHE WAS ON A PUBLIC ROAD WHEN SHE WAS UNABLE TO TURN THE STEERING WHEEL EASILY. "POWER STEERING ASSIST FAULT APPEARED IN THE DISPLAY. *TR

WHILE TURNING AND GOING SLOW THE STEERING MAKES A VERY BAD CREAKING SOUND THAT IS IMPOSSIBLE TO IGNORE. HAVE NOTICED MANY OTHER PEOPLE WITH THE SAME PROBLEM ON FUSIONS AND NOBODY KNOWS A FIX. I'M NOT SURE WHO WILL SEE THIS BUT IF IT IS TAKEN INTO ACCOUNT FORD NEEDS TO RECALL THESE AS IT IS VERY COMMON WITH FUSIONS FROM 2010-12. *TR

I'VE HAD TO REPLACE ALL THE LUG NUTS NOW ON THIS CAR DUE TO SWELLING AND CORROSION. THIS IS RIDICULOUS. I'VE ALREADY HAD TO REPLACE OVER $3000 OF STEERING GEARS AFTER ONLY OWNING IT FOR TWO DAYS WHEN I BOUGHT IT. *TR

I OWN A 2011 FORD FUSION HYBRID, IT STARTED MAKING A GRINDING NOISE WHEN TURNING MENTIONED IT TO MY LOCAL FORD DEALER MECHANIC WHO COULDN'T GET IT TO REPLICATE. THAT WAS ON 7/16/18, HE RECOMMENDED AN ALIGNMENT. HAD THAT DONE ON 7/31/18.I WAS NOTIFIED OF AN AIRBAG RECALL, AND WAITING ON PARTS TO HAVE IT SERVICED. THEN AT OIL CHANGE IN AUG 2019 I MENTIONED THAT THE NOISE IS OCCURRING MORE FREQUENTLY WORSE WHEN TURNING LOUDER THE FASTER. HE AGAIN COULDN'T GET IT TO REPLICATE HOWEVER TOLD ME THE POWER STEERING COMPUTER WAS ON A RECALL FOR REPROGRAMMING. ON 10/10/19 I HAD RECALL 15N01 EPAS STEERING EFFORTS REPROGRAM POWER STEERING CONTROL MODULE DONE. AFTER GETTING IT REPROGRAMMED THE NOISES COMPLETELY STOPPED. ITS BEEN LESS THAN A YEAR AND THE NOISE IS BACK AND LOUDER THAN EVER.... BUT WITHOUT DASH LIGHTS ON ITS NOT COVERED BY RECALL! *TR

POWER STEERING ASSIST FAULT - ADAVANCETRAC SERVICE VEHICLE LOOSES ALL POWER STEERING. HAS ONLY HAPPENED WHEN IN PARKED POSITION BUT UNABLE TO DRIVE WITHOUT POWER STEERING AND DOES NOT RESET. COULD CAUSE SERIOUS INJURY OR DEATH. THERE IS A RECALL FOR THE SAME ISSUE BUT NOT THIS VIN# THIS VIN# SHOULD BE INCLUDED. *TR

THE CAR HAS THE EXACT SAME ISSUE AS IN RMISC-19V904-0442. BRAKES GET SPONGY AND INEFFECTIVE AFTER ABS ACTIVATION DUE TO A STICKY VALVE. FORD NEEDS TO EXPAND THIS RECALL AT LEAST TO 2006-2012 AND PROBABLY ALSO TO MAZDA3'S WHICH USE THE SAME BRAKE PARTS. THERE ARE NUMEROUS REPORTS OF THIS ISSUE OCCURRING ON 2011 FUSIONS WHICH ARE LARGELY THE SAME AS THE 2010'S. *TR

AIR BAGS DID NOT DEPLOY IN 45 MPH FRONT END T-BONE CRASH TO THE FRONT PASSENGER SIDE OF THE FORD FUSION. THE 2011 FORD FUSION WAS PREVIOUS REPAIRED FOR THE TAKATA AIR BAG FAULT BUT FAILED TO DEPLOY CAUSING MY WIFE NERVE DAMAGE AND ADDITIONAL INJURES THAT ARE STILL BEING EVALUATED. PLEASE INVESTIGATE THE FAULT AS I HAVE SEEN NUMEROUS REPORTS / COMPLAINTS FROM OTHERS WITH THIS SAME ISSUE / THE AIR BAGS STILL NOT DEPLOYING AFTER THE FIX.. THANK YOU*DT*JB *TR

TOOK CAR IN FOR PASSENGER AIR BAG RECALL, GOT THE CAR BACK AND NOW THE PASSENGER AIRBAG LIGHT NOT WORKING PROPERLY AND THEY WANT TO CHARGE ME $1000.00 SAYING IT'S THE PASSENGER SET SENSOR NEEDS TO BE REPLACED AND IT'S THE WHOLE BOTTOM PASSENGER SEAT. IT WAS FINE TILL THE RECALL ISSUE FOR THE PASSENGER AIRBAG. PLEASE HELP US AS THIS IS WITH EVERY CAR WITH THE SAME RECALL HAVING THE SAME PROBLEM. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 47 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN AND WAS NOT ALIGNED. THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE POWER STEERING FAULT MESSAGE WAS DISPLAYED. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER WHILE TURNING THE STEERING WHEEL MEDICAL ATTENTION WAS NOT PROVIDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT WHO STATED THE ELECTRIC STEERING WHEEL RACK NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACT AND A CASE WAS OPENED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 80,000. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING).

WHENEVER I TRY TO MAKE A LEFT OR RIGHT TURN MY DASHBOARD LIGHTS UP READING 'POWER STEERING ASSIST FAULT' AND MY STEERING WHEEL LOCKS UP AND I CAN NOT TURN OR DO ANYTHING UNLESS I TURN OFF MY CAR AND TURN IT BACK ON. SOMETIMES I WOULD HAVE TO CONSTANTLY DO THIS TILL I CAN DRIVE. I ALWAYS NOTICE WHENEVER I HAVE MY AC ON IT MAKES MY POWER STEERING ASSIST ACT UP. *TR

MY FORD FUSION SPORT WAS MANUFACTURED IN JULY OF 2010 AND THE ANTI-LOCK BRAKE HYDRAULIC CONTROL UNIT HAS STOP FUNCTIONING ACCORDING TO THE AUTONATION OF ORANGE PARK FLORIDA SERVICE DEPARTMENT. THIS SHOULD BE COVERED BY SAFETY RECALL 19S54. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHEN SHE STARTED HER VEHICLE, THE STEERING WHEEL WAS FIRM. THE CONTACT STATED THAT THE STEERING CEASED. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE OUT OF PARK INTO REVERSE DUE TO THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WERE INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS POWER STEERING ASSIST, WHICH CAUSED THE VEHICLE TO BE DIFFICULT TO STEER. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE SERVICE ELECTRONIC POWER STEERING ASSIST MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO JOHNSON BROTHERS FORD LOCATED AT 7455 S GENERAL BRUCE DR, TEMPLE, TX 76502, WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 167,000.

WOULD LOSE POWER STEERING IN THE MIDDLE OF DRIVING. STEERING WHEEL BECOMES TOUGH TO STEER. LOOKED IT UP PSCM RECALL. HAD REPAIRED AT FORD DEALER. SAYS I'M NOT GETTING REIMBURSED BECAUSE CAR WASN'T MADE IN CERTAIN FACTORY. MY CAR WAS MANUFACTURED THE SAME TIMEFRAME OF THE RECALL ALSO. THE RECALL NEEDS TO BE OPENED UP TO MORE MANUFACTURING PLANTS. IT'S THE SAME PROBLEM. GET THIS. EVEN THE REPAIR THAT FORD DEALER MADE. YEAR DOWN THE LINE FAILED AGAIN. I HAVE ALL THE DOCUMENTATION. *TR

MY 2011 FORD FUSION STEERING WENT OUT WHILE I WAS DRIVING ON US 19 PORT RICHEY BY MAIN ST ALMOST CAUSING ME TO BE INVOLVED IN A ACCIDENT I CONTACTED FORD OF PORT RICHEY THEY MADE ME AN APPOINTMENT ON 4/20/20 WHICH I TOOK MY CAR FOR SERVICE IT IS STILL IN THE GARAGE OVER 2 WEEKS LATER TO TELL ME ON 5/ 4/2020 THAT THE RECALL WAS FIXED AT ANOTHER GARAGE IN 2016 I CONTACTED THE OTHER DEALERSHIP WHICH WAS FLAMMER FORD OF SPRING HILL THEY TELL ME ALL THEY DID WAS RESET THE PROGRAMMING IN THE STEERING SO THE STEERING GEAR WAS NEVER REPLACED NOW I AM AGAIN HAVING PROBLEMS I HAVE CONTACTED FORD HIGHER UP FROM THE DEALERSHIP AND THERE SAYING BECAUSE IT WAS REPLACED ONCE AND DUE TO MILES THEY ARE NOT GONNA FIX IT ..A RECALL DOES NOT HAVE A EXPIRATION DATE AND IT IS A DEFECT IN THE VEHICLE I AM TRYING TO GET THIS TAKEN OF AND I AM NOT HAVING ANY LUCK ITS ONLY FAIR THEY FIX THERE DEFECTIVE PART GOD FOR BID I WOULD OF BEEN IN AN ACCIDENT .SO I AM ASKING FOR FORD TO FIX THE STEERING RECALL NUMBER 15N01 OR 15S18 BOTH RELATED TO THE STEERING. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING AND BECAME DIFFICULT TO STEER. THE CONTACT PULLED OVER TO THE SIDE OF THE ROADWAY AND THE VEHICLE WAS TOWED TO EDWARDS AUTO SALE CO INC (3440 BLUE RIDGE BLVD, WEST UNION, SC 29696, (864) 638-3631) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT ELECTRONIC POWER STEERING NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE WARRANTY HAD EXPIRED AND THAT THE REPAIR WOULD BE AT THE VEHICLE OWNER'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 179,180.

MY FORD FUSION HYBRID HAS RECENTLY STOPPED WORKING AS A HYBRID AND RUNS MAINLY ON THE GAS ENGINE. AFTER REVIEWING SIMILAR PROBLEMS WITH THIS VEHICLE BY OTHER OWNERS, I NOW UNDERSTAND THAT THE HIGH VOLTAGE BATTERY (HVB) SEEMS TO BE PRE-PROGRAMMED TO BECOME INOPERABLE AFTER APPROXIMATELY 9 YEARS EVEN THOUGH THERE IS REALLY NOTHING WRONG WITH THE BATTERY. THE POSTS I'VE READ SUGGEST RESETTING THE AGE OF THE HVB BY USING THE APPROPRIATE HARDWARE AND SOFTWARE. MY QUESTION IS WHY DOESN'T FORD MOTOR CO. SERVICE DEPARTMENT ALERT CUSTOMERS TO THIS EASY FIX? *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE REFUELING THE VEHICLE, THERE WAS AN ABNORMAL FUEL ODOR OUTSIDE OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS A FUEL LEAK UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO RC LACY INC. (25 MAPLE AVENUE CATSKILL, NY 12414, (888)733-2720, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE) AS A SOLUTION TO THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE SAME DEALER FOR A SECOND DIAGNOSTIC TEST WHICH WAS STILL PENDING. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

DRIVING ON HIGHWAY MAKE A TURN STEERING LOCKS UP ENGINE STOPS HAVE TO PULL OVER AFTER A WHILE STARTS AND DRIVE TO WORK OR HOME NEVER KNOW WHEN IT'LL HAPPEN...

I WAS DRIVING STRAIGHT ON A RESIDENTIAL STREET AND BRAKES ALL OF A SUDDEN WERE NOT WORKING PROPERLY. THEY WENT ALL THE WAY TO THE FLOOR AND ALL THE WARNING LIGHTS CAME UP ON THE DASH. HAD TO PULL OVER AND HAVE VEHICLE TOWED. THIS HAD ALSO HAPPENED A COUPLE DAYS BEFORE IN A PARKING LOT WHERE I WAS ABLE TO PULL OVER AND GET VEHICLE STOPPED. I WAITED A WHILE AND WHEN I TURNED THE VEHICLE BACK ON THE PROBLEM WAS NO LONGER THERE. WHEN IT HAPPENED THE SECOND TIME I NO LONGER FELT IT WAS SAFE TO DRIVE SO HAD IT TOWED TO A FORD DEALERSHIP. IT WAS REPAIRED AND I HAVE NOT HAD ANOTHER ISSUE.

DRIVER DOOR WON'T OPEN FROM THE INSIDE

THE DRIVER FRONT SEAT HEATED SEAT ISN'T WORKING . IT GOT REALLY HOT BURNING MY BOTTOM AND THEN SHUT OFF AND NEVER CAME BACK ON . WHEN YOU PUSH THE BUTTON IT COMES ON AND THEN IMMEDIATELY SHUTS OFF . THE PASSENGER SIDE STILL WORKS .

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE POWER STEERING ASSIST FAULT WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER GREENWAY FORD (9001 E. COLONIAL DR. ORLANDO FL) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.

WE WERE STATIONARY AT A RED LIGHT AT A 4-WAY INTERSECTION. A CAR FROM THE OPPOSITE DIRECTION (COMING TOWARDS US) RAN THE RED LIGHT AND HIT US HEAD-ON DOING APPROX. 50 MPH. THE PASSENGER AIRBAG IN OUR CAR DID NOT DEPLOY DURING THE HEAD-ON COLLISION. THE DRIVER'S AIRBAG DID DEPLOY. I WAS IN THE PASSENGER'S SEAT AND SUFFERED NUMEROUS INJURIES DUE TO THE AIRBAG NOT DEPLOYING.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO OPEN FROM THE INSIDE. IN ADDITION, THE DOOR LATCH WAS NOT FLUSHED TO THE DOOR PANEL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED MIKE CASTRUCCI FORD LOCATED AT (1020 OH-28, MILFORD, OH 45150 (513) 275-1048) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURE WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,082.

DRIVING DOWN THE INTERSTATE IN MY 2011 FORD FUSION SE 2.5L AND A MESSAGE CAME ON THE DASH SAYING SERVICE POWER STEERING. THE STEERING WHEEL BECAME HARD TO TURN. I WENT TO THE FORD DEALERSHIP AND THEY SAID THAT 2011 FORD FUSION STEERING RACK WAS RECALLED BUT WHEN THEY PUT THE VIN INTO THEIR SYSTEM THEY SAID THAT MINE WASN'T COVERED UNDER THE RECALL. IT'S A $1500+ REPAIR. BUT WHY WASN'T ALL 2011 FORD FUSION COVERED UNDER THAT RECALL. THE RECALL NUMBER IS 15S18. AND IT DOES EVERYTHING THAT THIS RECALL LISTS....

I TURNED THE CAR ON AND IN THE LEFT HAND SIDE OF THE DASH IT READ SERVICE POWER STEERING THEN THE LIGHT WENT OFF. DIDN'T COME ON AGAIN FOR 24 HOURS THEN THIS MORNING AND 3/25/2020 I WAS HEADED TO THE DR AND WHEN I STARTED THE CAR THE STEERING WHEEL WAS TIGHT AND THE MESSAGE APPEARED AGAIN SO I CUT IT OFF AND WHEN I STARTED IT AGAIN IT DISAPPEARED AND HAS BEEN FINE FOR NOW. I NOTICED THERE WERE RECALLS FOR THIS ISSUE AND WHEN I CHECKED MY VIN IT SAID 0 RECALLS I JUST BOUGHT THIS CAR ON 11/06/2019. PLEASE HELP

WHILE DRIVING APPROX 25 TO 35MPH MY SERVICE POWER STEERING AND SERVICE ADVANCETRAC LIGHT CAME ON AT THE SAME TIME, AFTER TURNING THE IGNITION OFF THEN BACK ON THEN THE CAR NO LONGER HAD POWER STEERING AND SHOWED SERVICE POWER STEERING NOW AND SERVICE ADVANCETRAC DEALERSHIP REPLACED RACK AND PINION CONTROL ARMS, AND CHECKED ALL ELECTRICAL CONNECTIONS AND CANNOT FIND THE PROBLEM

TWO WEEKS AGO I NOTICED AFTER STARTING THE CAR I DIDN'T HAVE ANY POWER STEERING FOR FEW SECONDS, THEN IT WORKED FINE. A WEEK AGO WHEN I WENT TO START IT , I HAD NO POWER STEERING AND THE POWER STEERING ASSIST FAULT LIT UP ON THE DASH. I TURNED THE CAR OFF AND RESTARTED, AND EVERYTHING WAS FINE, NO FAULT LIGHT AND STEERING WORKED FINE. IT DID THIS COUPLE MORE DAYS UNTIL MARCH 13, 2020, NO POWER STEERING AT ALL, NOT EVEN AFTER RESTARTING. I'M VERY LUCKY THIS DIDN'T HAPPEN WHEN DRIVING. I'M SURE THERE WOULD HAVE BEEN AN ACCIDENT. I TOOK IT TO REINEKE FORD IN FINDLAY, OH, AND THEY SAID IT NEEDS A WHOLE NEW STEERING RACK, AND MY CAR IS NOT COVERED IN THE RECALL SINCE MY VIN DIDN'T MATCH THE ONE'S THEY ARE COVERING. MY VIN SHOWS MY CAR WAS MADE IN MEXICO. I DON'T UNDERSTAND HOW FORD CAN COVER SOME 2011S, BUT NOT MINE THAT HAS THE EXACT SAME ISSUE. I HOPE MY CARE WILL BE INCLUDED IN THE RECALL SOON. IT COST ME $1,800 TO FIX. IF YOU ARE READING THIS AND YOU HAVE THE SAME PROBLEM, PLEASE FILE A COMPLAINT.

POWER STEERING ASSIST FAULT MESSAGE CAME ON AND THE VEHICLE HAS NO POWER STEERING, THIS PROBLEM STARTED WHILE I WAS DRIVING THE VEHICLE ON A CITY STREET, EXTREMELY DIFFICULT TO TURN THE VEHICLE ALMOST HITTING 2 OTHER VEHICLES, THIS VEHICLE HAS 40,000 MILES AND HAS ALWAYS BEEN KEPT INSIDE A GARAGE, IT IS A WELL MAINTAINED VEHICLE

I AM HAVING POWER STEERING PROBLEMS. THIS PROBLEM HAS OCCURRED TWO TIMES SINCE I'VE HAD POSSESSION OF THIS CAR FROM JUNE 29TH 2019 TO OUR CURRENT DATE AND YEAR NOW. THE FIRST TIME THIS OCCURRED, I GOT IN MY PARKED CAR, TURNED THE CAR ON AND NOTICED THAT POWER STEERING NOW WAS FLASHING ON MY CAR. I DIDN'T KNOW WHAT THAT MEANT SO AS I PROCEEDED TO DRIVE THE CAR I COULDN'T MOVE THE STEERING WHEEL. IT WAS EXTREMELY HARD AND STILL. THE NEXT DAY I HAD IT TOWED TO A REPAIR SHOP TO BE FIXED. THAT WAS BACK IN OCTOBER OF 2019. SO ON FEBRUARY 14 2020 I HAD MY BROTHER DRIVE TO THE GAS STATION FOR GAS. ON HIS WAY OUT THE STEERING WHEEL BEGAN TO GET STIFF AGAIN MAKING IT HARD FOR HIM TO STEER IT. HE MANAGED TO MAKE IT BACK HOME SAFE CONSIDERING HE DIDN'T HAVE TO DRIVE FAR. THIS IS A VERY DANGEROUS MATTER AND I'VE NEVER HAD TO GO THROUGH ANYTHING LIKE THIS WITH PREVIOUS CARS! PLEASE HELP OR PROVIDE ANSWERS TO RESOLVE THIS MATTER! I HAVEN'T EVEN HAD THIS CAR A WHOLE YEAR YET AND THIS IS NOT ACCEPTABLE!

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE POWER STEERING CEASED TO OPERATE AS THE STEERING ASSIST WARNING LIGHT ILLUMINATED. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT SPOKE WITH JIM HUDSON FORD 1201 W MAIN ST, LEXINGTON, SC 29072 AND DICK SMITH FORD OF COLUMBIA 7201 GARNERS FERRY RD, COLUMBIA, SC 29209 WHO BOTH PRESENTED ESTIMATES FOR A DIAGNOSTIC TO BE PERFORMED ON THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

WHENEVER I MAKE A CERTAIN TURN MY WHEEL LOCKS UP AND I CAN NO LONGER TURN WITHOUT WRESTLING MY WHEEL TO TURN. MY DASHBOARD STARTS TO GO OFF AND I GET A MESSAGE 'POWER ASSIST AT FAULT'. I WOULD HAVE TO TURN MY CAR OFF AND ON A COUPLE TIMES FOR ME TO BE ABLE TO DRIVE AGAIN WITHOUT ANY ISSUES. IT GETS WORSE WHEN I'M ABOUT TO PULL OUT FROM A PARKING SPOT, THAT'S WHEN IT MAINLY STARTS.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING BECAME DIFFICULT TO OPERATE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED THE RACK AND PINION. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

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

2011 FORD FUSION. CONSUMER WRITES IN REGARDS TO HYDRAULIC BRAKE CONTROL UNIT. *LD THE CONSUMER STATED THE VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS

WHEN I PUT MY CAR IN REVERSE FROM A PARKED POSITION, THE SENSOR FOR THE POWER STEERING ELECTRONIC STEERING ASSIST WARNING LIGHT COMES ON AND I STRUGGLE TO TURN THE WHEEL. I HAVE TO SHUT MY CAR OFF AND LET IT SET FOR ABOUT 20 SECONDS AND THEN I CAN DRIVE. SOMETIMES IT TAKES ME TURNING OFF MY CAR TWICE. IT HAS ONLY HAPPENED WHEN I PUT MY CAR IN REVERSE.

OUR 2011 FORD FUSION'S ELECTRONIC POWER STEERING FAILED AND LOCKED UP. FORD HAS RECALLED 455,000. OUR MAKE,MODEL, AND YEAR MATCH BUT FORD TELLS ME OUR VIN DOES NOT. THIS IS A HORRIFIC SAFETY ISSUE. NO WARNING IT JUST GOES OUT. FORD TOLD ME JUST TO KEEP MY RECEIPTS AND MAYBE YOUR VIN WILL BE ADDED TO THE LIST. AND MAYBE GET REIMBURSED. THIS CAN BE OVER 2500.00. TO FIX. ONE VIN IS COVERED ONE IS NOT. THE REPLACEMENT PARTS THROUGH FORD HAVE BEEN UPDATED AS TO FIX THE PROBLEM. THEY DIDN'T TELL ANYBODY THEY DID IT IN A UNETHICALLY. IF YOU BUY YOURS PART(S) FROM DAY NAPA. YOU COULD HAVE THE SAY HORRIBLE PROBLEM. HOW IS THAT EVEN RIGHT.*DT CONSUMER HAD POWER STEERING ANGLE SENSOR REPLACED.*JB

NO POWER STEERING ASSIST. SAYS "POWER STEERING ASSIST FAULT" AND STEERING IS DIFFICULT. VEHICLE WAS IN MOTION

I WAS DRIVING ABOUT 5 MPH ON A STREET WHEN MY BRAKES FAILED AND THE CONTROL PANEL STARTED BLINKING ABOUT ABS FAILURE. I WAS ABLE TO STOP THE CAR USING THE HAND EMERGENCY BRAKE. I TURNED OFF THE IGNITION AND RESTARTED THE CAR AND DROVE MAYBE 100 FEET WHEN THE SAME PROBLEM OCCURRED--BRAKES FAILED AND CONTROL PANEL STARTED WITH WARNING. I WAS ABLE TO STOP CAR AGAIN WITH EMERGENCY BRAKE. NO DAMAGE TO ANYTHING OR ANYONE. THIS SAME PROBLEM HAPPENED ABOUT 4 YEARS AGO WITH THIS CAR--I TOOK TO A FORD DEALER WHO COULD NOT FIND ANYTHING WRONG WITH MY BRAKES OR THE COMPUTER SOFTWARE FOR THE ABS. I FEEL LUCKY I HAVE NOT BEEN INJURED BECAUSE I WAS DRIVING SLOW AND COULD USE MY EMERGENCY HAND BRAKE, OTHERWISE I WOULD HAVE HIT ANOTHER CAR OR OBJECT WITHOUT BRAKES.

MY WIFE WAS DRIVING OUR 2011 FUSION AND THE POWER STEERING LIGHT CAME ON AND THE WARNING LIGHT STATED TO SERVICE THE POWER STEERING IMMEDIATELY . THE STEERING LOCKED DOWN WHERE SHE COULD NO LONGER CONTROL THE CAR SO SHE PULLED OVER AND I HAD THE CAR TOWED TO THE LOCAL FORD DEALER : STOKES HODGES FORD (1850 JEFFERSON DAVIS HWY GRANITEVILLE, SC 29829) AT MY EXPENSE. THEY CHECKED AND CONFIRMED THAT THIS POWER STEERING RECALL WAS APPLICABLE TO OUR FUSION AND WOULD INSTALL IT. THE SERVICE DEPARTMENT CALLED ME BACK LATER IN THE WEEK AND SAID THAT THEY COULD NOT REPLICATE THE ISSUE AND THAT THE CAR SHOWED NO CODE THEREFORE THEY COULD NOT INSTALL THE RECALL PARTS. MY WIFE ALMOST HAD A SERIOUS ACCIDENT BECAUSE OF THE POWER STEERING ISSUE SO SHE IS AFRAID TO DRIVE THE CAR AGAIN DUE TO HER CLOSE CALL WITH AN ACCIDENT. I FURTHERMORE CALLED THE FORD MOTOR COMPANY OFFICE FOR ISSUES LIKE THIS AND THEY AGREED WITH THE FORD DEALER AND IGNORED ME. THE BOTTOM LINE IS THAT I INSIST THAT THE RECALL BE INSTALLED BEFORE WE DRIVE THE FUSION AGAIN. . THE VEHICLE WAS IN MOTION . THE PROBLEM OCCURRED WHILE TURNING ON A HIGHWAY ONTO ANOTHER AT A STOP LIGHT.. THE RECALL CONSISTS OF REPLACING A STEERING GEAR AND AN ELECTRONIC STEERING ASSIST SYSTEM IS WHAT THE DEALER TOLD ME. I BROUGHT THE CAR NEW AND WAS NEVER NOTIFIED BY THE FORD MOTOR COMPANY ABOUT THIS ISSUE. PLEASE HELP AS SOON AS POSSIBLE SO WE CAN USE THE CAR AGAIN WITHOUT BEING SCARED . I FOUND THIS INFORMATION ON THE FORD MOTOR COMPANY RECALL WEBSITE :1FIELD SERVICE ACTIONS: EPAS STEERING EFFORTS THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS RESTARTED AND THE WARNING LIGHT DISAPPEARED. RECENTLY THE VEHICLE WAS STARTED AND THE POWER STEERING FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS AND TO (BERGSTROM FORD LINCOLN OF THE FOX VALLEY, 525 S GREEN BAY RD, NEENAH, WI 54956) AND (KAYSER FORD 2303 W BELTLINE HWY, MADISON, WI 53713) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A SOFTWARE FAILURE. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

MESSAGE ON DASHBOARD READS POWER STEERING ASSIST FAULT, THEN A LOSS OF ALL POWER STEERING. POWER STEERING LOSS OCCURRED ONCE WHILE BACKING THE VEHICLE AND ANOTHER WHILE IN FORWARD MOTION AT ABOUT 40 MPH ON A HIGHWAY.

POWER STEERING FAILURE, AS DESCRIBED IN FORD RECALL 15S18, NTSA CAMPAIGN 15V340000. VEHICLE ALERTED THAT POWER STEERING NEEDED TO BE SERVICED WHILE IN MOTION TO A HIGHWAY ON-RAMP. NO ISSUES WITH CONTROL, EXITED HIGHWAY AND RETURNED TO RESIDENCE, PARKED. ATTEMPTED TO DRIVE VEHICLE AN ESTIMATED HOUR LATER, AND HAD A COMPLETE POWER STEERING FAILURE AT IGNITION. VEHICLE ALERTED "SERVICE POWER STEERING NOW". ORIGINAL RECALL WORK WAS COMPLETED IN 2016 @105K, NOW @ 170K COMPLETE PART FAILURE, >65K ON NEW PART... FORD STATES WORK/PART WARRANTY ONLY VALID FOR 12MOS, YET NEW PRODUCT THEY WANT TO SELL ME CARRIES A LIFETIME WARRANTY... $2500 FIX FOR A KNOWN ISSUE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING WHEEL CEASED. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED, SERVICE SOON AND THE TRACTION CONTROL WARNING LIGHT WERE ALSO ILLUMINATED. THE CONTACT ALSO THAT WHILE THE VEHICLE WAS BEING REVERSED THE STEERING WHEEL CEASED. THE CONTACT CALLED WOODHOUSE FORD SOUTH LOCATED AT (2288 OSAGE RANCH BLVD, PLATTSMOUTH, NE 68048) AND INFORMED THE DEALER OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. THE CONSUMER STATED THE POWER STEERING ANGLE SENSOR FAILED. THE ENTIRE RACK AND PINION WAS REPLACED. THE VEHICLE'S VIN WAS NOT INCLUDED IN THE SAFETY RECALL.*JS

THE POWER STEERING SUDDENLY FREEZES AND MAKES IT IMPOSSIBLE TO TURN THE STEERING WHEEL.. THIS IS THE 4TH TIME IT HAS HAPPENED. TODAY IT HAPPENED IN A DRIVEWAY, NOT OURS. THERE WAS A WARNING THAT FLASHED, POWER STEERING ASSIST FAULT, AS SHOWN BELOW. WIFE TURNED THE ENGINE OFF. WAITED A FEW SECONDS AND TURNED BACK ON, NO WARNING AND STEERING WHEEL TURNED.

WE HAVE A 2011 FORD FUSION ACCORDING TO CONSUMER REPORTS FORD RECALLED 445,000 FUSIONS AND OTHER MAKES AND MODELS FOR A ELECTRONICA POWER STEERING FAILURE OURS HAS DONE THIS NOW THIS VEHICLE HAS 71,000 MILES ON IT IS ALL AND YOU CANNOT TURN THE STEERING WHEEL I DON'T EVEN KNOW HOW I'M GOING TO GET THIS VEHICLE TO GET REPAIRED I CALLED THE MY LOCAL FORD DEALERSHIP AND THEY SAID THE CONSUMER REPORTS REALLY DOESN'T KNOW WHAT THEY'RE TALKING ABOUT BECAUSE THEY ONLY TAKE A SELECT FEW VIN NUMBERS THAT THEY HAVE THIS PROBLEM OR THIS PROBLEM PART AND OF COURSE OUR VEHICLE DID NOT HAVE THE PROBLEM PART EVEN THOUGH OUR VEHICLE IS ACTING IN THE SAME MANNER AS THOSE THAT DO SO THE FORD MOTOR COMPANY IS BASICALLY COVERING UP PROBABLY THOUSANDS OF VEHICLES THAT ARE OUT THERE RIGHT NOW THAT COULD CAUSE ACCIDENTS COULD CAUSE FATALITIES COULD CAUSE SOME MAJOR SAFETY PROBLEMS BECAUSE IF IT GOES OUT WHEN YOU'RE DRIVING IT YOU CANNOT HARDLY JUST BARELY TURN THE STEERING WHEEL YOU'RE IN A BAD SHAPE I AM A 100% DISABLED AMERICAN VETERAN AND THIS IS VERY DIFFICULT FOR ME TO EVEN TRY TO TURN THE WHEEL I UNDERSTAND THAT THE NTSB AND THE DOT OF THE FEDERAL GOVERNMENT ARE INVESTIGATING FORWARD ON THIS PROBLEM I HOPE YOU CONTINUE TO DO THIS AND SEE THAT THIS IS A SAFETY PROBLEM THIS ISN'T LIKE A A LEAKY VALVE COVER GASKET THIS IS A SAFETY PROBLEM THAT'S GOING TO CAUSE PEOPLE TO BE KILLED I HOPE AND PRAY THAT YOU WILL CONTINUE TO PUSH FORWARD IN THIS MATTER BECAUSE I'M NOT HAVING ANY SUCCESS AT ALL AT THE CONSUMER LEVEL I AM THANKFUL THAT PRESIDENT TRUMP IS IN OFFICE THAT HE BELIEVES IN THE PEOPLE SO I HOPE AND PRAY THAT HIS DEPARTMENTS FIGHT FOR THE CONSUMER I APPRECIATE YOUR TIME

THE ELECTRONIC POWER STEERING HAS COMPLETELY FAILED. THE SAFETY ISSUE THIS CAUSED COULD HAVE BEEN EASILY CATASTROPHIC. GROWING UP IN NON-POWER STEERING YEARS I KNOW THE EFFORT IT TOOK TO STEER, ESPECIALLY WHEN NOT MOVING. HOWEVER, OUR 2011 FORD FUSION , SINCE THE ELECTRONIC POWER STEERING FAILED YOU CAN HARDLY TURN THE WHEEL AT ALL. I AM THANKFUL MY WIFE WAS NOT GOING AT INTERSTATE SPEED AND TRYING TO EXIT WHEN THIS HAPPENED. I LOOKED ON CONSUMER REPORT TO SEE IF ANY OTHERS OR IF ANY RECALLS WERE REPORTED. I FOUND THAT 445,000 WERE RECALLED BY FORD, 2011-2013. MANY MODELS WERE RECALLED FOR THIS SAME PROBLEM. HOWEVER, WHEN I CALLED TWO DIFFERENT DEALERSHIPS THEY SAID OUR 2011 WAS NOT COVERED. THE DEALERSHIP SAID IT WAS ONLY THOSE WITH CERTAIN VIN NUMBERS. SO, OUR VEHICLE NOT ONE OF THE 445,000 RECALLED, HAS THE SAME PROBLEM, SAME SAFETY ISSUES IS NOT COVERED. FORD KNOWS THERE'S A PROBLEM, BUT THEY ARE FAILING TO ADMIT IT. WE HAVE JUST OVER 71000 MILES ON THIS VEHICLE. LIKE MANY OTHER BEFORE US I AM COUNTING ON THE NTSB TO ENCOURAGE FORD TO DO THE RIGHT THING AND RECALL THESE FAULTY UNSAFE ELECTRONIC POWER STEERING UNITS AND REPLACE THEM. WHEN YOU HAVE 445000 PROBLEMS YOU HAVE A PROBLEM. THE INCIDENT HAPPENED ON A SECONDARY ROAD AS WELL AS STATIONARY PARKED. I'M GLAD I WAS TEST DRIVING IT FOR MY WIFE NO WAY COULD SHE COULD OF TURNED THE WHEEL. THANK YOU

ELECTRONIC STEER ASSIST FAULT WARNING CAME ON WHILE SON DRIVING VEHICLE AND POWER STEER WHEN OUT AND HE LOST CONTROL AND ALMOST CRASHED

POWER STEERING ASSIST FALT FAULT NOTICE DISPLAYED INTERMITTENTLY AT STARTUP NORMALLY CLEARING WITH 2ND START. THIS EVENTUALLY RESULTED IN TOTAL FAILURE OF THE POWER STEERING.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE HER NEPHEW WAS DRIVING AT APPROXIMATE 60 MPH, THE VEHICLE LOST POWER STEERING FUNCTIONALITY AND DRIFTED TO THE RIGHT OF THE ROAD WITH NO WARNING LIGHTS ILLUMINATED. THE CONTACT'S NEPHEW WAS ABLE TO POWER OFF THE VEHICLE HOWEVER IT TOOK SEVERAL ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSIS OR REPAIRS. A DEALER WAS NOTIFIED AND INFORMED THE CONTACT THE REPAIRS TO REPLACE THE ELECTRONIC POWER STEERING WOULD BE $2,000. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V34000 (STEERING). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 159,000.

VEHICLE NOT ABLE TO STOP IMMEDIATELY. BRAKES WENT TO FLOOR. JANUARY 22, 20120 PULLEY NOISE IN ENGINE CONTINUOUSLY WHERE AIR CONDITIONING BELT IS PLACED.

FOR THE LAST YEAR EXPERIENCING PROGRESSIVELY WORSENING DRIVABILITY ISSUES. THE MOST CONCERNING IS STEADILY INCREASING THROTTLE LAG (TIME BETWEEN APPLYING MORE PRESSURE TO ACCELERATOR AND VEHICLE RESPONDING), WHICH I VIEW AS A SAFETY ISSUE. THE VEHICLE DOES NOT RESPOND APPROPRIATELY WHEN APPLYING THROTTLE, WHICH MAY INCREASE RISK OF ACCIDENT B/C VEHICLE MAY NOT ACCELERATE PROPERLY WHEN NEEDED EITHER PLACING ME AT RISK BECAUSE IT LEAVES ME IN THE PATH OF ANOTHER VEHICLE OR PREVENTS MY VEHICLE FROM EXPEDITIOUSLY RESPONDING TO AVOID ANOTHER VEHICLE.. SECONDARILY VEHICLE NOW OPERATING ALMOST EXCLUSIVELY IN GAS POWER MODE (WORSENING MPG EFFICIENCY) BUT ALSO CAUSING JERKING/HESITATION WHEN TRANSITIONING BETWEEN GAS/EV MODES. THIS POWERTRAIN WAS NOT DESIGNED TO WORK IN GAS ONLY BUT AS A PARTNERSHIP BETWEEN GAS/EV, THEREFORE IN GAS ALONE IS NOT WORKING PROPERLY. INTERNET SEARCH REVEALS MANY OTHER OWNERS EXPERIENCE SAME PROBLEM. TO DEALER SERVICE X 3 - 1ST 2 DEALER SAID NOTHING WRONG. FINALLY GIVEN A FORD SERVICE BULLETIN (ATTACHED) THAT FORD IS AWARE FOR AT LEAST 4 MONTHS AND FORBIDS SERVICE TO THE CAR! THUS I HAVE AN UNSAFE VEHICLE THAT FORD HAS NO SOLUTION FOR REPAIR FOR AT LEAST 4 MONTHS, AND NO INDICATION OF WHEN THIS WILL BE ADDRESSED.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED RECEIVED NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM, GASOLINE) AND THE VEHICLE WAS SERVICED AT KIRK AUTO COMPANY (235 STATE HWY 7 FRONTAGE RD, GRENADA, MS 38901). THE CONTACT STATED THE FUEL TANK WAS LEAKING FUEL ONTO THE GROUND. THE CONTACT ALSO MENTION WHILE DRIVING APPROXIMATELY 5 MPH THE STEERING WHEEL WAS DIFFICULT TO MANEUVER WITH THE POWER STEERING WARNING LIGHT ILLUMINATING. THE CONTACT STATED THAT THE FUEL TANK WAS STILL LEAKING FUEL AS THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR SERVICE. THE DEALER DIAGNOSED THE FAILURE AS A CRACKED FUEL TANK THAT NEEDS TO BE REPLACED. THE CONTACT MENTIONED THAT SHE SUSTAINED INJURIES TO THE RIGHT HAND THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 234,069.*DT*JB

I STARTED MY CAR UP AND THE WARNING CAME ON SAYING POWER STEERING ASSIST DEFAULT.I CAN NOT TURN THE WHEEL IT IS VERY HARD TO STEER.I BROUGHT THIS CAR USED FROM THE FORD DEALERSHIP ON 09/24/18.MY CAR WAS STATIONARY BUT IT COULD HAVE HAPPEN ON THE HIGHWAY I AM GLAD IT DID NOT AT 70 YEARS OLD I THANK GOD.IT IS THE ELECTRIC POWER STEERING ASSIST IN THESE FORD CARS AND THEY ARE DANGEROUS I WANT MY CAR FIXED BY FORD.

LAST NIGHT WHILE DRIVING THRU THE CITY, A DASHBOARD LIGHT CAME IN INDICATING THERE WAS A PROBLEM WITH MY POWER STEERING AND IT BECAME VERY DIFFICULT TO STEER MY CAR. WHEN I TURNED THE CAR OFF AND THEN RESTARTED IT, THE STEERING WAS NORMAL, BUT A FEW MINUTES LATER, THE STEERING STIFFENED AGAIN AND THE WARNING LIGHT CAME BACK ON. LUCKILY, I GOT HOME SAFELY, WITH A LOT OF EFFORT. BUT, THUS IS A VERY DANGEROUS MALFUNCTION. I UNDERSTAND THAT THERE IS A RECALL ON THIS ISSUE, BUT MY VIN ISN'T INCLUDED. WHY?

THE DRIVER'S SIDE LOCK STICKS WHILE USING THE KEY FOB TO OPEN. HAVE TO ENTER THROUGH THE PASSENGER DOOR AND MANUALLY UNLOCK THE DOOR USING THE HANDLE AND THE LOCK AT THE SAME TIME. LOCK MECHANISM WILL NOT AT ALL AUTOMATICALLY WHETHER INSIDE OR USING KEY FOB. I'VE DISCOVERED THAT THIS IS A COMMON ISSUE WITH 2011 ERA FORD FUSIONS. WAS NOT AWARE WHEN I BOUGHT THE VEHICLE IN JANUARY 2020.

SERVICE POWER STEERING LIGHT CAME ON WHILE DRIVING ON THE STREET AND IT WAS HARD TO STEER THE CAR.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. THE VEHICLE CRASHED INTO A MOTOR HOME. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE CONTACT STATED THAT HE WAS A CERTIFIED FORD MECHANIC. THE CONTACT REPLACED THE BRAKE MASTER CYLINDER HOWEVER, THE FAILURE PERSISTED. WAY SCARFF FORD AUBURN LOCATED AT 501 AUBURN WAY N, AUBURN, WA 98002, (253) 833-1500, WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 140,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE THE POWER STEERING ASSIST FAULT WARNING LIGHT DISPLAYED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 125,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT ABOUT 30 MPH, THE STEERING ASSIST WARNING LIGHT ILLUMINATED. THE DRIVER PULLED INTO THE PARKING LOT AND THE VEHICLE EXPERIENCED THE POWER STEERING FAILURE. THE CONTACT CALLED THE CHARLIE HENDERSON FORD, INC. LOCATED AT 105 U S 90, WAVELAND, MS 395760 AND WAS INFORMED THAT THE VEHICLE WAS OVER THE MILEAGE AND THEREFORE NOT COVERED BY A WARRANTY PROGRAM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT COVERED. THE FAILURE MILEAGE WAS APPROXIMATELY 192,000.

BRAKE PEDAL GOES TO THE FLOOR, BRAKING DISTANCE GREATLY INCREASES, AND THE CAR IS NOT SAFE TO DRIVE. THIS IS THE SAME PROBLEM IDENTIFIED IN THE 2006-2010 RECALL. PLEASE MAKE FORD EXPAND THE RECALL TO INCLUDE THE 2011 FORD FUSION

AS A I ENGAGE MY BRAKE TO COME TO A STOP OR SLOW DOWN MY BRAKE SINKS ALL THE WAY TO THE FLOOR. AT TIMES MY ABS WILL ENGAGE IF I'M COMING TO A SUDDEN STOP, ONLY ON THE LEFT DRIVER SIDE. MY LEFT DRIVER SIDE TIRE IS SHOWING WEAR FROM THIS EVENT HAPPENING QUITE OFTEN. AT OTHER TIMES I'VE HAD CLOSE CALL ACCIDENTS DUE TO MY BRAKES NOT ENGAGING LIKE THEY SHOULD. MY YEARLY INSPECTION IS ALSO GETTING DIFFICULT TO PAST BY HAVING THIS BRAKE ISSUE. AS FAR AS I KNOW 2006- 2010 MODELS HAVE HAD A RECALL DUE TO SIMILAR INCIDENTS. MY 2011 FUSION WAS MANUFACTURED IN FEBRUARY 2011 AND COULD HAVE THE SAME PARTS USED. I'VE LOOKED INTO THE PROBLEM BEFORE THE RECALL WAS PUT IN PLACE FOR THE OLDER MODELS AND MANY FORD OWNERS REPORT THE BRAKE ABS PUMP BEING THE PROBLEM. I'VE CHANGED MY BRAKES AND CALIPERS TO SEE IF ANY WOULD FIX THE ISSUE BUT THE PROBLEM REMAINS THE SAME.

WHILE PULLING OUT OF A PARKING SPOT MY POWER STEERING FAILED -WITH NO POWER ASSIST. I SHUT THE CAR OFF BRIEFLY AND RESTARTED IT AND THE STEERING WAS NORMAL. THE NEXT STOP WAS30 MINUTES LATER AND THE SAME THING HAPPENED EXCEPT THIS TIME THE POWER STEERING DID NOT RETURN. WARNING MESSAGES, "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCE TRACK" APPEARED. LOOKING UP RECALL INFORMATION, MY VEHICLE'S PROBLEM EXACTLY MATCHED RECALL # 15V340000 ISSUED IN 2015. HOWEVER, MY LOCAL FORD DEALER STATED MY CAR WAS NOT INCLUDED IN THE RECALL BECAUSE OF WHERE IT WAS MANUFACTURED. THE RECALL SEEMS TO BE A SCAM WITH AN "EASY OUT" FOR FORD ON THIS DANGEROUS CONDITION. IT SHOULD BE EXPANDED TO COVER THE REAL-WORLD FORD OWNERS WHO ARE STUCK WITH AN UNSAFE VEHICLE WHILE BEING TOLD THEIR VEHICLE WAS MADE IN THE WRONG FACTORY TO BE COVERED. UNLESS THERE IS AN ACTION TAKEN ON THIS SCAM, WE ARE STUCK WITH AN UNWARRANTED $2000 REPAIR BILL. AND WE HAVE NO CHOICE OTHER THAN TO TRY TO FIND USER-FRIENDLY MANUFACTURERS AND HOPE THAT THE NHTSA DOES ITS JOB.

ON THIS SATURDAY ON MY WAY TO THE STORE I GOT A ALERT IN THE NOTIFICATION PANEL TO SERVICE MY POWER STEERING. I PARKED IN THE FAMILY DOLLAR PARKING LOT AND WENT IN THE STORE AND GOT SOME POWER STEERING FLUID BUT THERE WAS NO WHERE TO PUT IT SO I RETURNED IT. WHEN I GOT IN THE CAR AND TRIED TO PULL OFF THE STEERING WHEEL WOULDN'T MOVE. IT STILL WONT MOVE NOW.

OIL, ABS, AND TRACTION CONTROL LIGHTS CAME ON. "SERVICE ADVANCEDTRAC" CODE ON DASH. NO POWER STEERING.

I WAS DRIVIN WHEN MY CAR STARTED FLASHING SERVICE POWER STEERING AND SEVICE POWER TRAC. THE STEERING GOT A LITTLE STIFFER, WHEN I STARTED THE CAR BACK AFTER PUTTING GAS IN THE POWER STEERING WAS COMPLETELY OUT. THERE IS A RECALL ON THEM FROM 2010 TO 2015, BUT I HAVE NOT RECIEVED ANYTHING ABOUT IT AND WHEN I SEARCH VIN IT SHOWS THERE IS NO RECALLS. I DONT UNDERSTAND WHY MY FUSION IS NOT RECALLED BUT DOES HAVE THE PROBLEM.

VEHICLE WAS IN MOTION WHEN THE DRIVER SIDE AIRBAG DEPLOYED WITHOUT WARNING CAUSING DRIVER TO LOSE CONTROL OF VEHICLE AND COLLIDED WITH THE FRONT OF A BANK.

I BEGAN GETTING POWER STEERING FAILURE ERROR MESSAGES ABOUT A YEAR AGO ON MY 2011 FORD FUSION. THEY WOULD ONLY OCCUR WHEN I STARTED MY CAR, BUT I WOULD CUT THE ENGINE OFF AND OPEN THE DOOR AND THE ERROR WOULD GO AWAY. A WEEK AGO, THE ERROR CAME ON AND HAS STAYED. I HAVE NO POWER STEERING AND FORD IS TELLING ME MY VEHICLE IS NOT UNDER RECALL BASED ON THE VIN. IT WILL COST APPROXIMATELY $2,000 TO REPAIR. I DON'T UNDERSTAND HOW THERE IS A RECALL FOR THIS PROBLEM ON 2011 FORD FUSIONS, BUT MY CAR DOESN'T QUALIFY. HOW CAN FORD REFUSE TO REPAIR A KNOWN ISSUE WITH THIS VEHICLE WHEN THEY KNOW THIS IS A PROBLEM THEY CREATED WHEN MANUFACTURING THIS VEHICLE. IF I HAVE TO BUY A NEW CAR, IT WON'T BE WITH FORD WHICH IS FRUSTRATING BECAUSE I LOVE MY CAR.

ON JANUARY 13, 2020 AT APPROXIMATELY 5:30 AM I, [XXX]., WAS DRIVING EAST BOUND ON INTERSTATE 40 LOCATED IN NORTH CAROLINA. I WAS TRAVELING FROM EXIT 47 TO EXIT 123 FOR WORK. I WAS TRAVELING AT A SPEED OF APPROXIMATELY 71 MPH (POSTED SPEED OF 70 MPH). WHILE DRIVING ALONG INTERSTATE 40, JUST WEST OF EXIT 86, MY 2011 FORD FUSION HYBRID'S STEERING SYSTEM LOCKED UP. AT THE MOMENT THE STEERING SYSTEM LOCKED UP IT FORCED ME OFF THE HIGHWAY. I WAS ABLE TO PREVENT THE VEHICLE FROM RECEIVING ANY DAMAGE BY EASING ON THE BRAKES. IT WAS HARD TO CORRECT THE DIRECTION IN WHICH THE VEHICLE HAD BEGAN TRAVELING ONCE THE STEERING SYSTEM LOCKED BUT I DID MANAGE TO GET IT SAFELY STOPPED. I THEN GOT THE VEHICLE TURNED AROUND AND DROVE IT STRAIGHT TO ASHEVILLE FORD. THEY PERFORMED A MULTI-POINT INSPECTION IN WHICH THEY DETERMINED THAT THE STEERING SYSTEM WOULD HAVE TO BE REPLACED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT 20 MPH, THE STEERING WHEEL JERKED TO THE LEFT. AS A RESULT, THE VEHICLE VEERED OFF THE ROAD AND CRASHED INTO THE CURB. THE SERVICE POWER STEERING NOW AND ADVANCE TRACK WARNING MESSAGES WERE DISPLAYED. THE PASSENGER SUSTAINED INJURIES TO THE NECK AND MEDICAL ATTENTION WAS PROVIDED. THERE WAS NO POLICE REPORT FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT CALLED DUTRO FORD-LINCOLN LOCATED AT 132 S 5TH ST, ZANESVILLE, OH 43701; PHONE NUMBER (740) 452-6334 BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED WHO REFERRED CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 166,000.

I DROVE MY CAR TO THE NEXT TOWN OVER RUNNING ERRANDS AND MY FUSION MAKES AN ALARM SIMILAR TO A LOW FUEL BUT MORE URGENT SOUNDING. THE CLUSTER READS SERVIVLCE POWER STEERING NOW AND SERVICE ADVANCE TRAC. I LOST POWER STEERING/ ASSISTANCE AND WITH ADVANCE TRAC OFF I KNOW I HAVE NO STABILITY CONTROL OR TRACTION CONTROL. LUCKILY I WAS DRIVING BECAUSE I CAN SAY WITH CONFIDENCE MY WIFE COULD NOT HAVE TURNED THE CAR OFF THE ROAD TO SAFETY WITH IT BEING FRONT WHEEL DRIVE. WE ARRIVED AT OUT DESTINATION AND MY ARMS WERE BURNING FROM FIGHTING IT INTO A TIGHT PARKING SPOT. I LEFT IT OFF FOR A WHILE AND TRIED AGAIN AND THE SERVICE POWER STEERING NOW WARNING WAS BACK. I BUILT UP THE STRENGTH TO MAKE THE DRIVE BACK HOME. ENTERING THE ROAD AT 10 MPH THE SERVICE ADVANCE TRAC NOW WARNING GOES OFF. WE MADE IT HOME SAFELY AND I DON'T WANT MY 3 YEAR OLD DAUGHTER TO GET BACK IN IT UNTIL IT'S REPAIRED. I CALLED FORD AND THEY SAID THERE WAS NO RECALL AND I DID MY RESEARCH BEFORE TALKING TO THEM AND I SAID "HOW IS THIS NOT A SAFETY RECALL, I'VE READ ON FORUMS THIS IS A $2000 REPAIR" AND HE AGREED LIKE HE KNEW EXACTLY WHAT MY ISSUE WAS.

DRIVING HOME FROM WORK. INTERSTATE HIGHWAY. SERVICE ADVANCE TRAC LIGHT CAME ON. SHORTLY AFTERWARDS, SERVICE POWER STEERING CAME ON. LIGHTS ON DASH SHOWING YELLOW CAR SWERVING. SLOWED DOWN TO MAKE SENSE OF IT AND STEERING WHEEL WOULD NOT TURN WITHOUT GREAT EFFORT. 1 WEEK BEFORE THIS, SERVICE ENGINE LIGHT WAS ON AND LOCAL GARAGE TOLD ME THE CODE SAID PROBLEM WITH FUEL CAP(WHICH IT DOES NOT HAVE). NOW I HAVE LOOKED AT RECALLS AND FORD SAYS MY CAR WAS BUILT IN AUGUST,2010, BUT VIN COVERED ON THIS RECALL STARTS IN SEPTEMBER, 2010.SO NOW CAR IS DISABLED AND HAVE TO PAY TOW CHARGES TO GET IT HOME, THEN TO DEALERSHIP WHERE IT LACKS BEING COVERED BY A FEW DAYS, THEN ALMOST $2000 IN REPAIRS THAT I CAN'T AFFORD. LUCKY NO ONE WAS INJURED OR KILLED.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT A RECALL NOTIFICATION WAS RECEIVED FOR THE DRIVER SIDE AIR BAG AND TAKEN THE VEHICLE FOR THE REPAIR AT THEODORE ROBINS FORD DEALER, (2060 HARBOR BLVD, COSTA MESA, CA 92627, (949) 642-0010). THE CONTACT STATED AFTER THE REPAIR WAS COMPLETED, THE TECHNICIAN INFORMED HER THAT THE TRACTION WARNING LIGHT WAS ILLUMINATED, THE AIR BAG MODULE NEEDED TO BE REPLACED AND THAT THE AIR BAG MODULE MAY NOT DEPLOY IN THE EVENT OF AN ACCIDENT. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANIC FOR SECOND OPINION AND WAS INFORMED THAT THE DEALER HAD TO TAKE RESPONSIBILITY. THE CONTACT ALSO MENTIONED THAT THE SEAT BELT ON THE DRIVER SIDE FAILED TO RETRACT AND WAS LOOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT UPON APPLYING THE BRAKE PEDAL, THE PEDAL DEPRESSED TO THE FLOORBOARD AND HAD TO BE PUMPED REPEATEDLY FOR THE VEHICLE TO BE STOPPED. THERE WERE NO WARNING LIGHTS THAT ILLUMINATED ON THE VEHICLE. THE CONTACT FIRST TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS THEN TOWED TO ANOTHER INDEPENDENT MECHANIC, THEN TOWED TO TERREBONNE FORD LINCOLN LOCATED AT 339 ST CHARLES ST, HOUMA, LA 70360, AND THEN TOWED BACK TO THE ORIGINAL MECHANIC DUE TO THE VEHICLE BEING UNABLE TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE MATTER AND OFFERED NO ASSISTANCE. THE VEHICLE REMAINED UNREPAIRED. THE FAILURE MILEAGE WAS 165,000. *DT CONSUMER STATED HE TOOK THE VEHICLE TO 3 DIFFERENT MECHANICS.**JB

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL CEASED WITH THE POWER ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO MIKE RAISOR FORD 2051 SAGAMORE PKWY S, LAFAYETTE, IN 47905 (765) 447-9444, WHERE IT WAS DETERMINED THAT THE POWER STEERING CONTROL MODULE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V340000 ( STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

THE POWER STEERING JUST WENT OUT SAYING THAT IT NEEDED TO BE CHECK AND IT HAD JUST BEEN AT A MECHANIC FOR ANOTHER PROBLEM WITH THE BREAKS

I WAS DRIVING ON THE HIGHWAY AND THEN A INDICATOR APPEARED SAYING 'SERVICE POWER STEERING NOW.' I THEN REALIZED THAT MY STEERING WHEEL HAD BECOME STIFF AND IT HAD LOCKED UP. LUCKILY I WAS CLOSE TO HOME HOWEVER, IT BECAME VERY DIFFICULT TO MAKE TURNS ONCE I GOT OFF OF THE HIGHWAY. THERE IS CURRENTLY NO RECALL ON MY 2011 FORD FUSION REGARDING THIS MATTER. THIS IS OBVIOUSLY A SAFETY ISSUE AND IT NEEDS TO BE DEALT WITH.

THERE WHERE RECALLS AWHILE BACK. AND ONE IT HAD TO DO WITH THE FUEL SYSTEM WHEN I DID THE RECALL FOR IT A YEAR LATER I HAD THE SAME ISSUE TOOK IT TO FORD AN THEY WANT ME TO PAY OVER 500 FOR IT WHEN IT WAS A RECALL THE FUEL LIGHT CAME ON IT SAYS CHECK FULE INLET. IT HAS DISAPPEARED NOW AN THE CHECK ENGINE LIGHT WENT AWAY. THERE WAS A RECALL FOR THE POWER STEERING. MY STEERING WHEEL IS LOCKING IT SAID THAT POWER STEERING LOCKED. AND THEY SAID THAT I CANT DO THE RECALL. I HAVE A 2011 FORD FUSION SE. AND THE ONLY RECALL THEY SAID WAS THERE WAS FOR THE AIR BAGS. I WANT TO KNOW WHY I CANT GET THESE THINGS FIXED. I ONLY HAVE ONE CAR ON A FIXED INCOME I OWN THE CAR. AN NOW I NEED ANSWERS

TO WHOM IT CONCERNS, WELL FIRST OF ALL I PURCHASE A VEHICLE FROM, I DON'T HAVE THE TITLE, SO THE BANK AND THE DEALERSHIP GOT THAT STUFF. NEXT THEY THINK THEY CAN BE RUDE, LIE, AND PLAY GAMES, THIRDLY THEY SAID I WRECKED WHEN IT CAME OFF THE LOT ON CONDITION AS IT WAS IN, BUT NO WAY. FOURTHLY, THEY WAND TO LIE AND SAY 2 DIFFERENT STORE JUST LIKE THE BANK DOES, I'VE HAD TO PUT ALMOST A 1000 BUCKS INTO THE VEHICLE, AND I'M UPSIDE DOWN IN IT, I TOLD THE BANK THIS, AND THE BANK SAID THEY BE CONTACTING THE DEALERSHIP, NEVER HAPPENED I ASKED TO TAKE THE 1000 BUCKS OFF MY LOAN FOR THESE SERVICES BUT WON'T, THIS WHY I'M REPORTING THEM, NEXT THE BANK CAN NEVER DECIDE IF THEY WANT INSURANCE ON THE VEHICLE BEEN HARASSED BY BOTH THE DEALERSHIP AND BANK, WHICH IS FIRST PREMIER BANK AND FRANKMAN MOTORS SIOUX FALLS,SD, PLUS I WAS SUPPOSE TO RECEIVE A MANUAL FOR MY CAR NEVER HAPPENED, SO SOMETHING NEEDS TO BE DONE, IF BOTH PLACES OF BUSINESS'S WANT ME TO BE NICE, THEY GOT TO EARN IT, AND DO SOMETHING ABOUT THIS LEMON VEHICLE

MY CAR WHEN PUT INTO DRIVE WOULD MAKE A CLUNKING NOISE AND LUNGE FORWARD, ALSO WHEN UP SHIFTING AND DOWN SHIFTING IT WOULD BE HARSH AND CLUNK. I TOOK IT THE FORD DEALER AND THEY SAID I NEEDED A REBUILT TRANSMISSION PUT IN AT A PRICE OF $5490, BECAUSE THE ONE IN IT HAD TO MANY PROBLEMS AND WOULD COST MORE TO FIX THEN THE REBUILT ONE, SO THAT'S WHAT I DID THE CAR ONLY HAD 71438 MILES ON IT.

WHEN BREAKING FOLLOWING AN ABS EVENT, THE BRAKE PEDAL SINKS ALMOST TO THE FLOOR BEFORE STOPPING THE CAR. THIS CONDITION PERSISTS FOR AN INDETERMINATE AMOUNT OF TIME (MINUTES TO DAYS) BEFORE SELF-CORRECTING. I HAVE EXPERIENCED THIS ON MULTIPLE OCCASIONS OVER ABOUT TWO YEARS. I HAVE EXPERIENCED IT AFTER HARD BRAKING ON SNOWY/ICY ROADS AND AFTER HITTING POT HOLES. THIS APPEARS TO BE THE SAME CONDITION AS REPORTED IN RECALL 19S54 (ABS VALVE MAY REMAIN OPEN AFTER ABS EVENT) WHICH DOES NOT COVER MY CAR'S MODEL YEAR. MY MECHANIC HAS DONE THE FOLLOWING WORK WHICH HAS NOT FIXED THE PROBLEM: INSTALLED NEW FRONT AND BACK CALIPERS, PADS, AND ROTORS, COMPLETELY FLUSHED BRAKE FLUID, AND BLED ANTI-LOCK BRAKES USING INSTRUCTIONS IN THE FORD IDS SCAN TOOL.

I WAS DRIVING INTO A LEFT TURN AT A GREEN LIGHT AND THE POWER STEERING WENT OUT, LUCKILY I WAS GOING SLOW ENOUGH TO FIGHT WITH THE STEERING WHEEL TO MAKE THE TURN. IT COULD HAVE EASILY BEEN AN ACCIDENT IF I WAS NOT AWARE OF CARS AND HOW THEY FUNCTION. THAT WAS ABOUT A WEEK AGO AND NOW TODAY THE SAME THING HAPPENED EXCEPT I WAS MAKING A RIGHT TURN AND I WAS NOT ABLE TO STAY ON MY SIDE OF THE STREET BECAUSE OF HOW TOUGH IT WAS TO TURN, NO CARS WERE AROUND SO I JUST STOPPED AND TURNED THE CAR OFF FOR A MIN THEN WHEN I STARTED IT BACK UP IT WAS LIKE NOTHING HAPPENED.

ON 5 NOVEMBER 2019 WHILE TRAVELING I-270 IN MARYLAND WITHOUT PRIOR WARNING MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, AND THE FOLLOWING WARNING LIGHTS CAME ON: BRAKE, ABS, AND TRACTION CONTROL. THIS VEHICLE WAS EXTREMELY DIFFICULT TO SLOW DOWN OR STOP ON THE HIGHWAY. THIS REPAIR COST ME $1335.53 AND SOUNDS VERY SIMILAR TO THE FORD RECALL ANNOUNCED ON DECEMBER 19TH INVOLVING 2006-2010 FUSIONS. MINE IS A 2011.

TWO TIMES IN THE PAST WEEK MY POWER STEERING ASSIST FAULT HAS POPPED UP ON MY DASHBOARD AND MY STEERING WHEEL HAS BEEN LOCKED UP. AFTER TURNING IT OFF AND LEAVING IT FOR A FEW HOURS AND TRYING AGAIN IT'S FINE LIKE IT NEVER HAPPENED. BUT BEING IT IS ELECTRICAL I CAN NOT JUST PUT FLUID IN IT. THIS ISSUE CONCERNS ME BECAUSE I DO NOT KNOW IF I WILL BE DRIVING DOWN A HIGHWAY AND ALL OF A SUDDEN IT WILL POP UP AND LOCK MY STEERING UP OR I WILL BE STRANDED SOMEWHERE. SINCE IT JUST POPS UP AND GOES AWAY EVENTUALLY THIS IS A MAJOR ISSUE!

TL* THE CONTACT OWNS A 2011 FORD FUSION HYBRID. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED AND THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO ROUSH FORD (LOCATED AT 5575 KEIM CIRCLE, COLUMBUS, OH 43228, 614-888-333) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE RECALL STOPPED AT MODELS MANUFACTURED IN 2010. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,710.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE HIMSELF AND FOUND FUEL ON THE GROUND. THE CONTACT ALSO DISCOVERED THAT THE FUEL TANK WAS CRACKED AND THE CANISTER PURGE VALVE FAILED. THE CONTACT MENTIONED THAT THE FUEL TANK WAS CAPLESS. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL TANK). THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 126,000.

BRAKE FAILURE EMULATING 2006-2010 RECALL.. REQUIRED MY REPLACEMENT OF VALVE ASSEMBLY AND BRAKE FLUID . SYSTEM REQUIRED PROFESSIONAL BLEEDING OF ENTIRE SYSTEM DUE TO THE NEED FOR SPECIAL EQUIPMENT.

MY CARS WINSHIELD WIPERS HAVE A SHORT IN THEM WHEN I PUT ON AIR. THE MY CAR KEEPS SHAKING WHEN DRIVING. MY AIRBAGA STILL ARENT WORKING AND CAR FEELS LIKE ITS STILL IDLING ROUGH. ALL OF RHE RECALLS WERE FIXED BUT STILL HAVING SAME PROBLEM. CAR WAS IN MOTION FOR VIBRATING AND PARKED WHEN I NOTICED AIR BAGS

VEHICLE WAS IN MOTION, DRIVING TO WORK IN RAIN AND WET ROAD CONDITIONS. DEPRESSED THE BRAKE PEDAL TO SLOW THE VEHICLE AS IT WAS TRAVELING THROUGH AN INTERSECTION WITH A PUDDLE ON THE ROADWAY. I FELT THE ABS ENGAGE AND THE BRAKE PEDAL PULSATE. THE BRAKE PEDAL PRESSURE FELT FIRM PRIOR TO THE ABS ENGAGING. VEHICLE CONTINUED TO REMAIN IN MOTION WHEN I DEPRESSED THE BRAKE PEDAL AGAIN TO SLOW THE VEHICLE. THIS TIME THE BRAKE PEDAL FELT SOFT AND TRAVELED TO THE FLOOR BOARD BEFORE THE BRAKES BEGAN TO SLOW THE VEHICLE. THE VEHICLES STOPPING DISTANCE INCREASED SIGNIFICANTLY. I WAS ABLE TO DRIVE TO WORK AND HOME, BUT THE BRAKE PEDAL CONTINUED TO REMAIN SOFT AND DID NOT ENGAGE BRAKES UNTIL REACHING THE FLOOR. I CHECKED FOR OBVIOUS LEAKS AROUND THE BRAKE CALIBERS, WITH NONE NOTED, AND THE BRAKE FLUID LEVEL WAS AT THE FULL LEVEL IN THE FLUID RESERVOIR. THERE ARE NO INDICATIONS OF EXTERNAL LEAKING AROUND THE MASTER CYLINDER. I HAVE SCHEDULED AN APPOINTMENT WITH THE LOCAL FORD DEALERSHIP TO DIAGNOSE THE PROBLEM. THERE ARE NO WARNING LIGHTS, ABS OR OTHERS, ILLUMINATED ON THE DASHBOARD BEFORE, DURING OR AFTER THE BRAKES BECAME SOFT AND LESS RESPONSIVE. ORIGINALLY SUSPECTED A MASTER CYLINDER FAILURE, BUT NOW SUSPECT A ABS HYDRAULIC CONTROL UNIT OR MODULE AFTER READING ABOUT SIMILAR FAULT CONDITIONS ON THE INTERNET. THE VEHICLES BRAKE FLUID WAS SERVICED BY FIRESTONE ABOUT 45 DAYS PRIOR TO THIS FAULT OCCURRING. I AM CONCERNED ABOUT THIS FAULT BECAUSE THERE WAS NO WARNING OF IMPENDING FAILURE AND THE LACK OF A WARNING LIGHT INDICATION WITH THE FAULT STILL PRESENT IS ALSO TROUBLING. I WAS ABLE TO AVOID AN ACCIDENT BECAUSE TRAFFIC WAS LIGHT AT THE TIME IT HAD OCCURRED AND WAS ABLE TO REDUCE MY SPEED AND INCREASE MY FOLLOWING DISTANCE TO COMPENSATE FOR THE INCREASED STOPPING DISTANCE.

THERE IS DELAY IS GEAR, HARSH SHIFTING FROM PARK AND ALSO WHILE DRIVING. FORD DEALERSHIP FAILS TO SERVICE AIRBAG RECALL AND THROTTLE BOTTLE RECALL. FORD SAYS F635 TRANSMISSION IS 'SERVICE-FREE' AND TRANSMISSION FLUID DOESN'T NEED REPLACED UNTIL 150K MILES. AT 140K NOW, MY CAR'S TRANSMISSION IS FAILING COMPLETELY. EVER SINCE FIRST OWNING THE FUSION, THE CAR HAS ROUGH AND DELAYED SHIFTING THROUGH PARK-REVERSE-NEUTRAL-DRIVE-LOW AND THROUGH DRIVE GEARS 1-6. QUITE DANGEROUS TO HAVE THIS OCCUR WHEN DRIVING HIGHWAY SPEEDS THROUGH MOUNTAINS. FORD IS A CRIMINAL COMPANY - I WANT THEM TO BUY THIS JUNK OF A CAR BACK FROM ME. ABSOLUTE GARBAGE COMPANY AND GARBAGE CAR.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE RECALL REPAIR WAS COMPLETED BY AN UNKNOWN DEALER IN WOODSTOCK, VA. WHILE THE CONTACT'S FRIEND WAS DRIVING AT AN UNKNOWN SPEED, THE STEERING LOST POWER AND THE STEERING WHEEL SEIZED. IN ADDITION, THE TRACTION CONTROL INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL REPAIR WAS PREVIOUSLY PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS NOT PROVIDED.

VEHICLE BEING DRIVEN ON DRY PAVEMENT IN A PARKING LOT, DRIVER ATTEMPTED TO STOP THE VEHICLE AND THE BRAKE PEDAL WENT TO THE FLOOR AND THE VEHICLE COULD NOT BE STOPPED NORMALLY. THE VEHICLE CONTINUED TO ROLL THROUGH THE STOP SIGN BUT EVENTUALLY CAME TO A STOP. INTERMITTENT ISSUE HAS NOT REPEATED SINCE BUT THE VEHICLE HAS ONLY BEEN DRIVEN 30 MILES SINCE THE INCIDENT. SEEMS SIMILAR TO THE JUST ANNOUNCED FUSION RECALL BY FORD BUT THE 2011 MODEL YEAR WAS NOT INCLUDED.

GETTING CODE "POWER STEERING ASSIST FAULT " ON THE DASH BOARD READ OUT. THE STEERING STOPS WORKING AND CAN'T TURN THE STEERING WHEEL. IF I TURN OFF THE CAR AND RESTART THE CAR, THE STEERING STARTS WORKING AGAIN. THIS HAPPENED WHILE THE CAR WAS MOVING (DRIVING THE CAR) ON A CITY STREET.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE ATTEMPTING TO TURN LEFT FROM A STOPPED POSITION, THE POWER STEERING SEIZED AND NEARLY CAUSED A HEAD ON COLLISION. AFTERWARDS, SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO BE STEERED TO THE SIDE OF THE ROAD AND THE CONTACT MANAGED TO DRIVE HOME. GEORGE COLEMAN FORD (47 PLAZA DR, TRAVELERS REST, SC 29690, (864) 834-6090) SCHEDULED A LOANER VEHICLE FOR THE CONTACT AND DISCOVERED THAT THE VEHICLE EXCEEDED THE WARRANTY BY 1,000 MILES. THE MANUFACTURER WAS NOT GOING TO COVER THE REPAIRS AND THE ENTIRE STEERING RACK AND PINION SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THEY WOULD NOT COVER THE FAILURE EVEN THOUGH IT DID NOT APPEAR BEFORE THE WARRANTY EXPIRED. THE FAILURE MILEAGE WAS 151,088.

HARD TO TURN THE WHEEL WHEN DRIVING. DIDN'T START TILL I WAS TAKING A TRIP.

WHILE IN MOTION AND WHEN THE ABS SYSTEM ENGAGES EITHER DUE TO BRAKES OR STABILITY CONTROL, A VALVE IN THE CONTROL UNIT STICKS OPEN AND FROM THEN ON THE BRAKE PEDAL GOES TO THE FLOOR WITH VERY LITTLE MODULATION OF THE BRAKES. THIS HAPPENS EVERY TIME THE ABS ACTIVATES.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHEN THE CONTACT'S DAUGHTER STARTED THE VEHICLE, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE POWER STEERING CEASED TO OPERATE. WHEN THE CONTACT RESTARTED THE VEHICLE, THE WARNING INDICATOR WAS NOT ILLUMINATED AND THE POWER STEERING BEGAN TO OPERATE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

WHY DRIVING MY CAR I LOST MY POWER STEERING AND ALMOST GOT IN BAD ACCIDENT. TOOK TO DEALER AND COST ME $200 JUST DIAGNOSE TO FIND OUT GOING COST $2200 TO FIX. THE POWER STEERING ASSEMBLY. LOOK UP ON RECALLS TO FIND OUT 2011-2012 FORD FUSIONS HAS RECALL FOR THAT. BUT FIND OUT THAT MY 2011 FORD FUSION NOT COVERED BY VIN NUMBER LOOK UP. THIS CAR VERY UNSAFE TO DRIVE ANY MORE WITH OUT FIXING AND IF I GET FIXED IS IT GOING HAPPEN AGAIN BECAUSE INVESTIGATING THE PROBLEM THE EXHAUST ON CATALEPTIC CONVERTER IS 3' INCHES FROM ELECTRIC STEERING ASSEMBLY AND MAKES IT GET TO HOT FRY'S THE MODULE FOR STEERING.

ONE NIGHT I WAS DRIVING IN THE CITY TO RUN SOME ERRANDS. THE VEHICLE WAS IN MOTION APPROXIMATELY 30 TO 35 MILES PER HOUR IN A MAIN STREET WHEN I SUDDENLY HEAR A SOUND COMING FROM MY VEHICLE ALERTING ME THAT THE WRENCH LIGHT DETECTED A MALFUNCTION. AT THE MOMENT I WAS ALERT AND VIEWING MY DASH REGARDING THE ILLUMINATION IT THREW UNTIL I SUDDENLY FELT MY STEERING GEAR BECOME REALLY STIFF AND PULLING ME TO THE SIDE NEAR THE CURB REALLY FAST. I HAD LOST CONTROL OF MY VEHICLE TO STEER THAT RESULTED IN MY VEHICLE JUMPING UP THE CURB AND COLLIDING WITH A LIGHT POLE DAMAGING THE PASSENGER SIDE OF MY FRONT BUMPER AND PASSENGER FRONT AND REAR DOOR. THE MAJORITY OF THE DAMAGE HAPPEN TO MY VEHICLE WHICH LEFT SCRATCHES, DENTS, AND PAINT AND BODY DAMAGE TO PRETTY MUCH THE RIGHT SIDE OF MY VEHICLE. THE LIGHT POLE CONSIDERING THE IMPACT FROM JUMPING UP THE CURB ASSISTED IN NOT CAUSING ANY STREET DAMAGE TOWARD THE STREET LIGHT. I REPORTED THE INCIDENT IMMEDIATELY TO MY INSURANCE COMPANY TO FILE A CLAIM. EVENTUALLY I WAS INFORMED BY A FEW OF MY COWORKERS THAT THERE WAS A RECALL ISSUED ABOUT THE STEERING GEAR ON THE 2011 FORD FUSIONS. I TOOK IT TO MY FORD DEALER IN WHICH WAS A REALLY HORRIBLE EXPERIENCE SINCE THEY AUTOMATICALLY CLOSED THERE DOOR IN MY FACE WHEN I INFORMED THEM ABOUT THE STEERING GEAR ISSUE AND RECALL. THERE EXCUSE WAS MY VIN DID NOT MATCH THE RECALL ISSUED SO THERE WAS NOTHING THEY CAN DO. FORD THEN QUOTED ME OVER $2000 FOR PARTS AND LABOR AND PROGRAMMING. I WAS SO PISSED AND LEFT EMPTY HANDED SINCE DOWN THE ROAD I HAD NO CHOICE BUT TO PURCHASE THE STEERING GEAR AND YET TO STILL SELL ME A DEFECTIVE ONE THAT I HAD AN OUTSIDE SHOP PERFORM THE WORK TWICE. AFTER MY REPAIRS I SPOKE TO THE SERVICE MANAGER FOR A REIMBURSEMENT IN WHICH TILL THIS DAY, THEY DO NOT WANT TO ISSUE ME ONE.

VEHICLE GOES TO HIGH SPEED WHEN BACKING UP IN REVERSE, AND IS UNCONTROLLABLE. EVEN PRESSING THE BRAKE PEDAL IS NOT ENOUGH TO SOP THE VEHICLE. IT IS SOMETIMES NECESSARY TO CHANGE THE GEARS ON THE AUTOMATIC SHIFT THIS IS VERY DANGEROUS, AND COULD CAUSE A SERIOUS ACCIDENT. HAS HAPPENED TWICE IN THE LAST SEVERAL MONTHS. IT RECENTLY HAPPENED YESTERDAY DEC.2, 1919. DURING THIS INCIDENT, I PUT THE VEHICLE IN DRIVE TO PREVENT HITTING THE VEHICLE BEHIND ME IN A WALMART PARKING LOT, AND FOUND THAT THE VEHICLE WAS REVVING OUT OF CONTROL GOING FORWARD.

POWER STEERING ASSIST FAULT WAS DISPLAYED AND THE POWER ASSIST WAS DISABLED LEAVING ME WITH MANUAL STEERING WHICH COULD LEAD TO A CRASH. FORD MOTOR CUSTOMER SERVICE SAID THAT THERE WAS NO RECALL ON MY VEHICLE. FORTUNATELY MY VEHICLE WAS STATIONARY WHEN THIS OCCURED.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE CONTACT'S GRANDDAUGHTER WAS DRIVING 70 MPH, THE STEERING WHEEL BECAME INOPERABLE AND VEERED INTO THE MEDIAN. ALL THE INSTRUMENT PANEL INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO BRADFORD FAIRWAY SALES (472 E MAIN ST, BRADFORD, PA 16701, 814-368-7166) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.

WHILE I WAS DRIVING I GOT A WARNING MESSAGE SAYING THAT I POWER STEERING FAILURE AND SERVICE ADVANCETRAC. MY STEERING WHEEL WAS TOO TIGHT TO EVEN A MAKE A TURN.

2011 FORD FUSION OWNER: POSSIBLE WELD ISSUES ON THE LOWER CONTROL ARMS CAUSING THE NOISE CONCERNS AND REQUIRE REPAIR FOR THE LOWER CONTROL ARMS FROM MANUFACTURER. IT MAY BE THE JOUNCE BUMPER RUBBING AGAINST DRY STRUT PLATE CAUSING AN ABRASION NOISE FROM THE STRUT AREA - BIG ASSUMPTION HERE. NOISE HAPPENS IN WARMER MONTHS OVER 50 DEGREES AND GETS QUIET ON COLDER DAYS. IT ALSO GET QUIETER DRIVING OVER 60 MPH. WHATEVER IT IS, THE SWOLLEN PARTS ARE EXTREMELY NOISY, EXTREMELY, AND CONCERNING. FROM RESEARCH, THIS ISSUE MAYBE HAPPENING TO 2006-2015 FORD FUSION VEHICLES. A FEW HUNDRED FUSION OWNERS HAVE COMPLAINED HERE ABOUT THIS SAME ISSUE: HTTPS://REPAIRPAL.COM/SQUEAKS-AND-CREAKS-OVER-BUMPS-AND-TURNING-235. IT IS COSTING HUNDREDS OF DOLLARS FOR OWNERS TO ATTEMPT A FIX WITH NO RESULTS. I AM WRITING AS I WOULD LIKE RESULTS AFTER OWNING MY CAR 2 YEARS WITH THIS HORRIBLE CONDITION TAKING PLACE. THIS IS WORTH A RECALL. THANK YOU.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING 55 MPH, THE STEERING LOST POWER AND THE SERVICE POWER STEERING NOW INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO YORK FORD RENTALS (781-231-1945, LOCATED AT 1481 BROADWAY, SAUGUS, MA 01906) WHERE IT WAS DIAGNOSED THAT THE GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.

ONE DAY I HAD NOTICED WHILE DRIVING THAT SOMETHING WASN'T FEELING RIGHT, SOMETHING WAS DIFFERENT THEN BEFORE. SO AS I'M DRIVING I CAN NOTICE IT MORE ESPECIALLY WHEN COMING TO A STOP IN A HURRY. I DIDN'T HAVE ANY BRAKES ON THE CAR SO I JUST STARTED PUMPING THE PEDDLE BECAUSE I DIDN'T KNOW WHAT ELSE TO DO AND THANKFULLY THAT WORKED. I HAVE SENT MY CAR TO A MECHANIC AND HE HAS BEEN TRYING VERY HARD TO FIX THE PROBLEM. WE'VE CHANGED ALL THE PADS AND ROTORS, BLED OUT THE LINES, REBAUILT THE MASTER CYLINDER AND EVEN BOUGHT A USED ABS PUMP. NOTHING HAS WORKED TO GET THE BRAKES WORKING PROPERLY SO THAT IS WHY I AM MAKING THIS COMPLAINT ABOUT THE BRAKE SYTEM IN MY VEHICLE NOT WORKING CORRECTLY AND COULD'VE LEAD TO SOMEONE GETTING HURT OR KILLED. I HAVE DONE MORE WORK ON THE VEHICLE NOW THEN IT IS EVEN WORTH SO I HOPE THAT YOU CAN HELP ME OUT IN THIS SITUATION WITH MY BRAKES. THANK YOU

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND THE SERVICE POWER STEERING NOW WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT EXTRA STRENGTH WAS NEEDED TO STEER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. RON TIRAPELLI FORD (4355 W JEFFERSON ST, SHOREWOOD, IL 60431, (815) 725-3033) AND ROD BAKER FORD SALES INC. (16101 S LINCOLN HWY, PLAINFIELD, IL 60586, (815) 436-5681) WERE NOTIFIED AND INFORMED THE CONTACT TO BRING THE VEHICLE IN TO BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 186,000. *PM*JB

SPORADICALLY UPON STARTUP I WOULD GET A POWER STEERING ASSIST FAILURE WARNING WITH CAR REVERTING TO MANUAL STEERING. REBOOTING THE CAR WOULD CLEAR THE FAULT. TOOK IT BACK TO THE DEALER I PURCHASED IT FROM, THEY PULLED CODES AND SAID THEY COULD NOT FIND A PROBLEM. THIS HAPPENED EVERY FEW WEEKS FOR THE NEXT YEAR. LAST WEEK THE FAULT REAPPEARED ACCOMPANIED BY WARNING THAT ADVANCE TRAC NEEDED SERVICING AND DID NOT CLEAR WITH REBOOTS OF THE VEHICLE. CAR WAS STILL DRIVABLE WITH MANUAL STEERING. MADE APPOINTMENT WITH JACK MADDEN FORD IN NORWOOD, MASS TO HAVE THEM REPAIR THE ISSUE ON 26 NOV 2019. I SEE THAT THIS EXACT SET OF FAILURES MATCHES RECALL #15V340000, BUT WHEN I LOOK UP MY VIN, MINE IS NOT INCLUDED IN THAT RECALL. SOUNDS LIKE THE RECALL NEEDS TO BE EXPANDED.

THE THROTTLE POSITION SENSOR IS SHOWING SIGNS OF FAILING.

2011 FORD FUSION. CONSUMER WRITES IN REGARDS TO DETACHED DOOR HANDLE FROM DOOR LATCH. *LD THE CONSUMER STATED THE DOOR CANNOT BE OPENED FROM THE INSIDE. THE DOOR HANDLE BECAME UNLINKED FROM THE FROM THE DOOR LATCH. *JS

WHEN TRYING TO START VEHICLE, POWER STEERING ASSIST FAILURE NOTIFICATION COMES ON AND POWER STEERING IS DISABLED. CAR MUST MUST BE TURNED OFF AND RESTARTED TO TURN OFF NOTIFICATION AND ENABLE POWER STEERING. THIS HAS HAPPENED ON SEVERAL OCCASIONS ALREADY. THERE IS A RECALL ON THE POWER STEERING CONTROL MODULE FOR THE 2011 FORD FUSION BUT NOT FOR MY SPECIFIC VIN NUMBER. THE RECALL NUMBERIS 1518. THE DATE NOTED IN REPORT, NOVEMBER 15, 2019 WAS THE LATEST INCIDENT. IT HAPPENED TWICE THAT DAY.

THE POWER STEERING JUST WENT OUT . I WAS STOPPED AT A STORE , WHEN I WENT TO DRIVE OFF IT WAS VERY HARD TO STEER

DRIVING TODAY AND POWER STEERING FLASHED ON DASH AND STEERING LOCKED UP COULD NOT TURN THE WHEEL EITHER WAY I SEE THERE ARE A LOT OF COMPLAINTS ON THIS ISSUE AND RECALLS DON'T KNOW WHAT TO DO. WHEN LOOKED UP RECALL USING VIN NOTHING CAME UP BUT I SEE ALL THESE COMPLAINTS THAT ARE EXACTLY WHAT HAPPEN TO MY CAR. VERY DANGEROUS THE STEERING JUST LOCKED UP. THANK GOD I WASN'T GOING FAST BECAUSE MY CHILDREN WHERE WITH ME WHEN THIS HAPPEN. HAD TO TURN CAR OFF AND WHEN STARTED IT AGAIN IT WAS FINE BUT I SEE THAT IT WILL HAPPEN AGAIN AND AGAIN TIL THE CAR WHILE NO LONGER BE DRIVABLE EVERYONE SAID ON HERE. SO WHY IS THIS NOT RECALLED. VERY DANGEROUS ISSUE.

TWO ISSUES: WHILE DRIVING ERROR MESSAGE MAINTENANCE POWER STEERING NOW CAME ON. AUTOMATIC STEERING WENT. TWICE AGAIN AFTER THE MECHANIC RESET IT. EXTREMELY DIFFICULT TO TURN. COULD BE EXTREMELY DANGEROUS. I TOOK THE CAR TO THE LOCAL DEALER, (WALKER FORD, CLEARWATER, FL) AND ALTHOUGH THERE IS A RECALL IT DOESN'T APPLY TO MY VEHICLE. VERY EXPENSIVE TO FIX, IN THE $2000 RANGE. THE OTHER PROBLEM WHICH IS THE FIRST REASON WE WENT TO THE MECHANIC. THE FRONT END HAS BEEN MAKING NOISES, CREAKING AND CRUNCHING WHEN MAKING TURNS OR COLD. THAT ISSUE NEEDS CONTROL ARM REPLACED WHICH IS CONNECTED TO THE SUBFRAME VERY COSTLY. I HAVE SEEN BOTH THESE ISSUED ADDRESSED IN NUMEROUS COMPLAINTS ONLINE. FRONT SUSPENSION CONTROL ARM PROBLEM OF THE 2012 FORD FUSION 2 FAILURE DATE: 03/02/2019 THIS BELOW IS WHAT HAPPENED IN DETAIL. THE LOW TIRE PRESSURE LIGHT CAME ON INSIDE THE DASH AS I WAS DRIVING SO I DROVE ABOUT TO GET AIR. AFTER I PUT AIR IN THE TIRE,STARTED THE CAR AND IMMEDIATELY GOT A WARNING THAT POWER STEERING NEEDED SERVICING. THEN GOT ANOTHER WARNING THAT ADVANCE TRACK NEEDED SERVICING. ALL HAPPENED AT THE SAME TIME AND THE POWER STEERING WAS COMPLETELY GONE OUT. CONTROLLING RACK NEEDS REPLACING. 2000 THE SERVICE DEPT SAID THE GEAR INSIDE THE POWER STEERING RACK HAS GONE BAD AND THE CONTROL ARMS IT SITS ON HAS WORN OUT THE GEAR THEREFORE NEEDING FRONT LOWER CONTROL ARMS COSTING $1500

TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED SEVERAL RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). FRIENDLY FORD OF POUGHKEEPSIE, NY WAS NOTIFIED. HOWEVER, THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE RECALL WAS ISSUED ON JANUARY 28, 2019. IT TOOK OVER 7 MONTHS FROM THE DAY THE DEALER WAS CONTACTED TO THE DAY IT WAS REPAIRED. CURRENTLY, THE DEALER WAS INFORMED THAT WHEN EXITING THE VEHICLE THE DRIVERS SIDE DOOR FAILED TO UNLATCH FROM INSIDE THE VEHICLE. THE FAILURE CAUSED THE DRIVER TO HAVE TO ELECTRONICALLY WIND DOWN THE WINDOW TO OPEN THE DOOR FROM OUTSIDE THE VEHICLE. SOMETIMES THE DOOR WOULD UNLOCK USING THE REMOTE KEYFOB, OTHER TIMES THE KEY HAD TO BE USED MANUALLY TO UNLOCK THE DRIVER DOOR. I HAVE AN APPOINTMENT WITH FRIENDLY FORD TO REPAIR THE ISSUE ON 11/14/2019

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT CALLED MULTIPLE DEALERS, INCLUDING GORDIE BOUCHER FORD OF KENOSHA (8301 75TH ST, KENOSHA, WI 53142, (262) 697-0700), BUT THE RECALL REPAIR WAS NOT PERFORMED DUE TO SCHEDULING CONFLICTS. IN ADDITION, HER REQUEST FOR A LOANER VEHICLE WAS DENIED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I PULLED IN MY DRIVEWAY, PARKED 2011 FORD FUSION AND THEN SHUT VEHICLE OFF. I RETURNED, STARTED VEHICLE, WENT TO START DRIVING MY VEHICLE OUT OF DRIVEWAY AND THE CAR STARTED BEEPING AND LISTED THAT THE POWER STEERING DID NOT WORK. I LOOKED IT UP ONLINE AND THERE WAS A RECALL FOR STEERING: ELECTRIC POWER ASSIST SYSTEM FAILURE (15V340000 OR 15S18). I TOOK TO DEALERSHIP AND WILL ATTACH QUOTE WHICH THEIR RECOMMENDATION IS EXACTLY WHAT FORD'S RECOMMENDATION WAS. HOWEVER MY CAR DOESN'T FALL INTO THE CORRECT DATE FOR THIS RECALL, I AM HAPPY THAT I WAS NOT DRIVING 75MPH DOWN INSTERSTATE 70 IN WHEELING, WV OR DRIVING UP TO WEST LIBERTY, WV WHERE I WORK. EITHER COULD HAVE RESULTED IN A HORRIBLE ACCIDENT FOR ME, MY KIDS AND POTENTIALLY OTHER VEHICLES INVOLVED. THE CAR HAS ONLY 73,000 MILES ON IT ROUGHLY AND IS IN EXCELLENT CONDITION.

THE STEERING ASSIST ERROR CODE CAME ON. THE RECALL SAYS FOR 2011 FORD FUSION . HOW DO I FIND OUT THE PART # THAT IS FAULTY. THE CAR HAS LESS THAN 40,000 MILES ON IT. HOW DO THEY KNOW EVERY PART THAT HAS BEEN PUT ON THAT CAR. IT IS AN ISSUE AND THEY SAY MINE IS NOT ON THE LIST????

2011 FORD FUSION AFTER STARTING FROM COLD START THE CAR WILL NOT STEER. IT IS STUCK IN LOCK POSITION. THIS HAS HAPPENED AT LEAST THREE TIMES BUT THAT POWERSTEERING ASSIST FAILURE DIDNT COME UNTIL LAST WEEK. WHEELS ARE STRAIGHT NOT NOT TURNED EXTREME LEFT OR RIGHT AND THE STEERING WHEEL WILL STICK IN STRAIGHT POSITION. NOT ABLE TO TURN STEERING WHEEL RIGHT OR LEFT. THIS HAS HAPPENED THREE TIMES THAT I CAN RECALL. I PURCHASED THE CAR WITH 24K IN AUG 2016. THE CAR NOW HAS 64K AND SAT FOR @8MOS LAST YEAR DUE TO THE TOKATA RECALL.I SEE A RECALL BUT MY VIN DOES NOT SHOW UP ALTHOUGH IT HAS THE SAME SYMPTOMS AS OTHER 2011 FORD FUSIONS RECALL 422,814 MODEL YEAR 2011 TO 2013 FUSION, FLEX AND LINCOLN MKS AND MKT, MODEL YEAR 2011 TO 2012 LINCOLN MKZ AND 2011 MERCURY MILAN VEHICLES FOR A POSSIBLE ELECTRICAL ISSUE THAT CAN LEAD TO STEERING DIFFICULTIES. THE MANUFACTURER SAYS THE ISSUE ' AN INTERMITTENT ELECTRICAL CONNECTION IN THE STEERING GEAR ' CAN RESULT IN LOSS OF ELECTRIC POWER STEERING ASSIST WHILE DRIVING. IF THE LOSS OF POWER STEERING OCCURS, THE SYSTEM DEFAULTS TO MANUAL STEERING MODE MAKING IT DIFFICULT TO STEER AND INCREASING THE RISK OF A CRASH. THE POWER STEERING ASSIST FAILURE LIGHT CAME ON. THE FOURTH TIME IT HAPPENED AT WORK AND VEHICLE WAS STATIONARY AND WHEEL WOULD NOT UNLOCK. I TURNED THE CAR OFF AND IT SEEMED TO RESET ITSELF.

POWER STEERING ASSIST FAULT WOULD RANDOMLY OCCUR ON START UP. RESTARTING THE VEHICLE RESOLVED THIS UNTIL YESTERDAY IT WENT OUT WHILE DRIVING. IT WENT OUT AT 55 MPH ON A PAVED ROAD. I WAS ABLE TO CONTROL THE VEHICLE AND GET IT HOME. NO AMOUNTING OF RESTARTING SOLVES THIS ANYMORE. IT SEEMS A TON OF PEOPLE ARE HAVING THIS HAPPEN AT A WIDE RANGE OF MILEAGES.

IN THE MORNING I TURNED ON MY CAR AND THE POWER STEERING WAS SO HARD TO MOVE, STARTED GETTING ERROR MESSAGES "POWER STEERING ASSIST FAULT" AND "ADVANCETRAC". THE VEHICLE WAS PARKED WHERE I ALWAYS PARK IT ON THE CITY STREET. I CAN'T MAKE A NORMAL TURN WITHOUT BACK UP SEVERAL TIMES TO MAKE A GOOD TURN. HAVE TO USE 2 HANDS TO TURN AND CURVES CAN'T MAKE IT, HAVE TO SLOW DOWN COMPLETELY. TOOK IT TO THE DEALER BUT SAID IT WAS NOT FIXABLE DUE TO MILAGE.

IN AUGUST 2016, I CRANKED MY CAR (A 2011 FORD FUSION HYBRID) IN MY DRIVEWAY AND NOTICED THE SERVICE ADVANCETRAC, BRAKE FAILURE SYSTEM, AND ABS LIGHTS LIT UP ON THE DASH. I TRIED TO BACK OUT AND NOTCIED THE ELECTRIC BREAK WERE NOT WORKING AND THE BREAK PEDDLE WAS TO THE FLOOR AND DIFFICULT TO PRESS. THE CAR WAS TOWED TO A FORD DEALER. THEY KEPT THE CAR FOR A WEEK AND COULD NOT FIND A PROBELM. THE LIGHTS WENT OFF AND THE PROBELM WAS RESOLVED ON ITS OWN. IN AUGUST 2019, THIS PROBELM HAPPENED AGAIN. I CRANKED THE CAR IN A PARKING LOT AND NOTICED THE SAME WARNING LIGHTS FROM 3 YEARS AGO WERE ON. I WAS ABLE TO GET HOME, BUT THE BRAKES WERE NOT VERY RESPONSIVE AND WERE SIGNIFICIANTLY FURTHER DOWN THAN USUAL. I TOOK THE CAR TO A FORD DEALERSHIP AND THEY CLAIMED THEY "RESET THE SYSTEM" AND THE PROBLEM WAS RESOLVED. A FEW WEEKS LATER, THE ISSUE REOCCURED. THE DEALERSHIP SAID THEY DID NOT KNOW HOW TO RELSOVE THE PROBLEM. AFTER ABOUT 4 DAYS THE WARNING LIGHTS WENT OFF AND THE BRAKES RETURNED TO NORMAL. ON OCTOBER 20, 2019 THE WARNING LIGHTS CAME ON AGAIN AND THE ISSUE IS STILL OCCURING. THE CAR IS DRIVABLE, BUT IT DOES NOT FEEL SAFE. IT COULD NOT COME TO AN ABRUPT STOP IF NEEDED AND I LIVE ON A HIGHWAY WHERE PEOPLE OFTEN PULL OUT IN FRONT OF ME. IN 2009, FORD ISSUED A SOFTWARE UPDATE FOR THE BRAKE SYSTEM FOR FUSION HYBRIDS. IT SEEMS LATER HYBRID MODELS ALSO NEED A SOFTWARE UPDATE. I HAVE READ THAT REPLACING THE BRAKES OR ABS CONTROL MODULE DOES NOT RESLOVE THE PROBELM. IT IS AN ISSUE WITH THE COMPUTER SYSTEM.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING SUDDENLY FAILED. THE DRIVER ATTEMPTED TO TURN THE VEHICLE AND DROVE OFF THE ROAD. THE UNDERCARRIAGE OF THE VEHICLE STRUCK THE GROUND ABRUPTLY AND WAS DAMAGED. THE DRIVER'S NECK WAS INJURED, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN BACK TO THEIR HOME WHERE IT LATER FAILED TO RESTART. SONORA FORD (LOCATED AT 13254 MONO WAY, SONORA, CA 95370, 209-532-5593) INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE POWER STEERING CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 96,700.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE CONTACT'S FATHER WAS DRIVING 60 MPH, THE STEERING SEIZED AND THE STEERING WHEEL COULD NOT BE TURNED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO TAYLOR FORD OF WAYNESVILLE (828-452-5111, LOCATED AT 524 RUSS AVE, WAYNESVILLE, NC 28786) WHERE THE TECHNICIAN REPLACED THE AIR BAGS AND THE DRIVER'S SIDE FLOOR MAT. THE STEERING WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO STEERING RECALL. THE FAILURE MILEAGE WAS 73,000.

INTERMITTENT POWER STEERING ASSIST FAULT LIGHT CAME ON FOR A COUPLE MONTHS RANDOMLY UPON STARTING THE VEHICLE. AFTER TURNING THE VEHICLE OFF THEN BACK ON AGAIN IT CLEARED THE ERROR AND THE STERRING BECAME EASY. AFTER A COUPLE MONTHS OF THIS WHEN TURNING THE VEHICLE ON THE ERROR CAME AGAIN ALONG WITH ADVANCETRAC ERROR AND THE STEERING IS GONE AND THE ERRORS CODES STAY. FORD SAID THE STEERING GEAR NEEDS REPLACEMENT AND IT'S COSTING ME $2,000 TO FIX. NOT SURE WHY IT'S NOT UNDER RECALL SINCE IT'S THE SAME ISSUE AS THE OTHERS AND IT ONLY HAS 39,000 MILES ON IT. $2,000 IS A TON OF MONEY.

THE STEERING WHEEL STARTED TO JERK. SHORTLY AFTER THIS HAPPENED, THE POWER STEERING STOPPED WORKING ENTIRELY. THE INSTRUMENT PANEL DISPLAYED A NOTICE THAT SAID SERVICE POWER STEERING NOW. THE TCS LIGHT CAME ON WHEN THE POWER STEERING STOPPED WORKING.

I HAVE PURCHASED FORD FUSION AND FORD FAILED TO HONOR 2011 FORD FUSION NHTSA RECALL ON STEERING, ELECTRIC POWER STEERING, BY FALSELY CLAIMING THAT SOME DAMAGE WAS PREVENTING THEM TO REPLACE THEIR FAULTY STEERING, YET FAILED TO DEMONSTRATE TO DAMAGE.

LEFT FRONT WHEEL STUD BROKEN OFF COMPLETELY. DO NOT KNOW WHEN OR HOW IT HAPPENED. WENT TO GET WHEELS ROTATED AND FOUND BROKEN STUD.

POWER STEERING TO THIS CAR WENT ON ME AS I WAS DRIVING HOME FROM WORK. THIS IS VERY DANGEROUS . I SEE I AM NOT THE ONLY ONE THAT IS HAVING ISSUES WITH THIS, THERE NEEDS TO BE A RECALL DONE ON THIS AS I AM NOT PAYING 1800 ON THIS PART WHEN IT ISN'T JUST MY CAR.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 70 MPH, THE POWER STEERING BECAME INOPERABLE. THE CONTACT MANAGED TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE MANUFACTURER STATED THAT THE PREVIOUS OWNER HAD THE VEHICLE REPAIRED PER AN UNKNOWN RECALL. THERE WERE NO CURRENT RECALLS ON THE VEHICLE. THE VEHICLE WAS TOWED TO DAVIS FORD SALES INC. (904 W MAIN ST, FULTON, MS 38843, (662) 862-3711) WHERE IT WAS DETERMINED THAT THE VEHICLE EXCEEDED THE WARRANTY MILEAGE LIMIT; THEREFORE, THE REPAIR WOULD COST $1,300. THE FAILURE MILEAGE WAS 159,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 20 MPH, THE POWER STEERING SEIZED AND THE POWER STEERING ASSIST FAILURE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE; HOWEVER, THE POWER STEERING WAS STIFF AND DIFFICULT TO MANEUVER. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 75,000.

WHILE DRIVING ON THE STREET MAKING A SLIGHT TURN MY FORD FUSION 2011 EXPERIENCED FULL ELECTRONIC POWER STEERING FAILURE. EXTREMELY DANGEROUS. I HAD THIS SAME ISSUE 4 YEARS AGO IN DEC. 2015 (46,000 ODOMETER) WITH THE ELECTRONIC STEERING UNIT (PSCM) AND HAD IT REPLACED AND REPROGRAMMED AT THE FORD DEALERSHIP. THIS IS A VERY EXPENSIVE $1800 PART TO HAVE TO REPLACE A SECOND TIME (74,000 ODOMETER). CONTACTED THE FORD SERVICE LINE AND WAS TOLD THERE WAS NOTHING THEY COULD DO.

WE WERE DRIVING OUR 11 FUSION ON A NARROW ROAD AND PULLED OVER INTO LOOSE GRAVEL WHILE BRAKING AND THE ABS WAS ACTIVATED AND THE BRAKE PEDAL WENT ALMOST TO THE FLOOR. THE NEXT DAY THE BRAKES SEEMED FINE, THEN I PULLED OUT OF MY DRIVEWAY AND THE BRAKES WENT ALMOST TO THE FLOOR AGAIN AND THE PEDAL HAS NEVER CAME BACK. I'M SCARED TO DRIVE THIS CAR BECAUSE I FEAR THAT SOMEONE IS GOING TO GET KILLED BEFORE FORD IS FORCED TO ENACT A RECALL. PLEASE HELP US! SINCERELY, FED UP. *TR

THIS CARS BEEN RECALLED : MANUFACTURER RECALL NUMBER :19S01 I DIDN'T GET A LETTER , EMAIL NO KIND OF NOTIFICATION ABOUT IT . HAD TO FIND OUT BY A FRIEND

THIS CAR HAS BEEN CARRIED IN TWICE FOR LOSING POWER STEERING. IT HAPPENED AGAIN ON 09/28/19 WHERE AN ACCIDENT WAS INVOLVED. POWER STEERING WAS LOST WHILE MAKING A LEFT HAND TURN CAUSING AN ACCIDENT. COULD NOT PULL CODES OFF COMPUTER AS POWER WAS LOST BY ACCIDENT.NO AIR BAGS WERE DEPLOYED NOR DID SEAT BELT ENGAGE

THE ABS MODULE NOT WORKING AND THE BRAKE FOOT SO SOFT THERE IS NO PRESSURE.

I WAS DRIVING DOWN THE HIGHWAY ALMOST HOME WHEN A 'POWER STEERING ASSIST FAULTY' NOTIFICATION APPEARED IN THE DASH. AS I APPROACHED MY DRIVEWAY I REALIZED I COULD BARLEY TURN TO GET OUT OF THE HIGHWAY.