EN

2011 Ford Mustang C RWD

5
Recalls
451
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 8.7%

Complaints
Recalls

451 Complaints

for 2011 FORD MUSTANG
07/05/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2B5******
Summary

Ford knew that the transmission was going bad on these Mustangs. When I attempt to accelerate my car does not move. Imagine this happening in traffic and me being killed

01/12/2021
Components: ELECTRICAL SYSTEM,SEATS
Incident Date: 01/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7B5******
Summary

ELECTRIC SEAT WON'T MOVE. HAVE READ COUNTLESS OTHERS HAVING SAME PROBLEM ONLINE. THE ISSUE IS A FACTORY DEFECT. MAGNETS INSIDE ELECTRIC MOTOR OF POWER SEATS ARE PUT IN PLACE WITH GLUE THAT COMES UNDONE EASILY INSIDE MOTOR CAUSING IT TO BE UNABLE TO MOVE. DEALERSHIPS AND SHOPS COST TO REPLACE IS INSANE, NEVER BELOW $1000. THIS IS A HUGE SAFETY CONCERN AS I MOVED MY SEAT FAR BACK WHILE RELAXING BEFORE WORK AND WHEN I GOT OFF LATER THE SEAT WOULD NOT MOVE. FORD SHOULD BE RESPONSIBLE FOR REPLACING THESE DEFECTIVE PARTS IMMEDIATELY.

12/10/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7B5******
Summary

WHILE DRIVING MY 2011 FORD MUSTANG (WITH A V6 ENGINE AND AUTOMATIC TRANSMISSION) AT 40MPH ON A LOCAL STREET, I EXPERIENCED THE VEHICLE UNEXPECTEDLY LOSING POWER AND A FAULT LIGHT IN THE FORM OF A WRENCH APPEARING ON THE DASHBOARD. THE ENGINE SPEED DROPPED DOWN TO IDLE AND DID NOT RESPOND TO ANY GAS PEDAL OPERATION. THE CARS ENGINE REMAINED RUNNING, HOWEVER, THE ENGINE RAN ROUGHLY AS EVIDENCE OF IT SHAKING THE ENTIRE CAR. THE INCIDENT PLACED MYSELF AND OTHER DRIVERS AROUND ME IN DANGER, AS I HAD TO MOVE QUICKLY TO GET MY VEHICLE OUT OF THE MOVING TRAFFIC AND INTO A SAFE PLACE OFF THE SIDE OF THE ROAD.

11/27/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8B5******
Summary

THE LAST TWO MUSTANGS I PURCHASED (BOTH WERE NEW CARS) DEVELOPED ELECTRICAL ISSUES AFTER THE WARRANTY EXPIRED. MY CURRENT 2011 MUSTANG HAS HAD NUMEROUS ELECTRICAL ISSUES WITHIN THE CABIN OF THE CAR. IN ADDITION TO THE ELECTRICAL ISSUES, THE HOOD DEVELOPED PROBLEMS WITH THE PAINT SUCH AS BUBBLING, PEELING AND RUSTING. MY FRUSTRATION WITH FORD GROWS MORE INTENSE EACH TIME THE AIR-CONDITIONER, ALONG WITH NUMEROUS OTHER DEVICES ASSOCIATED WITH THE DASHBOARD, QUITS OPERATING AND THE WINDOWS WILL NOT FUNCTION. I OFTEN FIND MYSELF ENCOUNTERING THIS ISSUE ON A NINETY PLUS DEGREE DAY. THE ELECTRICAL ISSUE CAN OCCUR WHEN MOVING OR AT A COMPLETE STOP. THERE IS NO PATTERN TO WHEN IT HAPPENS, OR WHICH ELECTRICAL ITEMS WILL QUIT FUNCTIONING. IT DOES HAPPEN MORE OFTEN WITH WARMER TEMPERATURES AND THE AIR-CONDITIONER IS IN USE. HOWEVER, IT ALSO OCCURS WHEN THE AIR-CONDITIONER IS NOT IN USE.

08/03/2020
Components: ENGINE
Incident Date: 07/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0B5******
Summary

VEHICLE HAS LESS THAN ONE YEAR SINCE IT BROKE DOWN LAST AND NOW I HAVE ANOTHER PROBLEM. THE SECONDARY TIMING CHAIN TENSIONER HAS FAILED AND LEAD TO SECONDARY TIMING CHAIN FAILURE BROKEN ROCKER ARM AND MAYBE DAMAGE TO THE PISTON IT HAS BEEN PROBLEM AFTER PROBLEM THIS CAR IS A LEMON AND THIS NEEDS TO BE ADDRESSED I WAS DRIVING THROUGH AND INTERSECTION AND MY CAR STALLED LUCKILY IT STARTED ONCE MORE JUST LONG ENOUGH TO GET IT OFF THE BUSY ROAD. THERE WAS BOLTS ON THE VALVE COVER THAT'S WEREN'T EVEN DRILLED THROUGH THE PLASTIC VALVE COVER. THERE IS NO REASON A FAIRLY NEW MOTOR SHOULD HAVE MALFUNCTIONED LIKE THIS.

07/21/2020
Components: POWER TRAIN
Incident Date: 07/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5B5******
Summary

MT82 TRANSMISSION IS HARD TO SHIFT INTO 1ST AND 2ND, ALSO GRINDS GOING INTO SECOND. STARTED TO HAPPEN WHILE DRIVING.

06/28/2020
Components: STEERING
Incident Date: 06/05/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8JS3B5******
Summary

THE STEERING WHEEL WILL TURN FROM RIGHT AND LEFT UNCONTROLLABLE DRIVING INTO A RAIN STORM THE STEERING WHEEL TURNED ALL THE WAY TO THE LEFT L COULD NOT HOLD THE STEERING WHEEL SPUN ME AROUND THREE TIMES AND HIT A GUARD RAIL

02/14/2020
Components: AIR BAGS
Incident Date: 02/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4B5******
Summary

I HAVE HAD THIS RECALL FIXED LAST FEB. I HAVE CALLED THE FORD DEALERSHIP WHERE IT WAS COMPLETED AND PRESTON SAYS THAT IT WAS COMPLETED ON 2/16/19 AT PRESTON FORD IN HERMITAGE AND THE INFORMATION HAS BEEN SUBMITTED AND CORRECT ON THE FORD WEBSITE.

01/21/2020
Components: AIR BAGS
Incident Date: 12/05/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8CF2B5******
Summary

TL* THE CONTACT'S WIFE OWNED A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE HIS WIFE DRIVING AT 30 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND HIT HER ON THE FRONT DRIVER SIDE PILLAR. THE AIR BAG DID NOT DEPLOY. THE CONTACT TOOK HIS WIFE TO THE HOSPITAL WHERE SHE SUFFERED A CONCUSSION AND TWO HERNIATED DISCS; IT WAS UNKNOWN IF THE OTHER DRIVER SUSTAINED INJURIES. A POLICE REPORT WAS FILED (#159951319-M). THE VEHICLE WAS TOWED TO A TOW LOT AND WAS DEEMED DESTROYED. THE VEHICLE REMAINED UNDER INVESTIGATION. THE DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE MANUFACTURER HAD BEEN NOTIFIED BUT HAD NOT OFFERED ANY ASSISTANCE. THE CONTACT MENTIONED THAT THE AIR BAGS WERE REPLACED IN DECEMBER OF 2018 UNDER A RECALL. THE FAILURE MILEAGE WAS 101,105.

01/17/2020
Components: ENGINE
Incident Date: 01/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE STARTING THE VEHICLE THERE WAS AN ABNORMAL TICKING NOISE DETECTED FROM THE ENGINE AREA. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED METRO FORD 9000 NW (7TH AVE, MIAMI, FL 33150, (305) 751-9711) HOWEVER THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT VEHICLE WAS NOT COVERED UNDER WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 92,800.

12/26/2019
Components: POWER TRAIN
Incident Date: 11/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING, THE VEHICLE FAILED TO SHIFT INTO FIRST GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN THE VEHICLE WAS RESTARTED, IT DROVE NORMALLY. IN ADDITION, WHEN THE VEHICLE WAS IN REVERSE, THE TRANSMISSION BECAME DIFFICULT TO SHIFT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

10/29/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 10/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8B5******
Summary

2011 FORD MUSTANG 3.7L V6 CONVERTIBLE, PREMIUM, AUTOMATIC TRANSMISSION THROTTLE BODY FAILURE (PART # AT4Z-9E926-B) WHILE DRIVING, THE CAR SUDDENLY DECELERATES, THE DASHBOARD 'WRENCH LIGHT' COMES ON, THE FRONT END OF THE CAR RUMBLES AND SHAKES, AND THE CAR WILL NOT ACCELERATE, FORCING ME TO PULL OFF THE ROAD. THIS HAPPENS AT MODERATE SPEED ON LOCAL ROADS AND AT HIGHWAY SPEED. IF I PULL OFF THE ROAD, TURN THE CAR OFF, WAIT A FEW MINUTES, AND THEN RESTART, IT USUALLY RUNS NORMALLY. ON ONE OCCASION, IT DID NOT. IT DECELERATED AND THEN STALLED COMPLETELY IN THE MIDDLE OF A FOUR WAY INTERSECTION WHILE I WAS ON THE WAY HOME FROM THE DEALERSHIP AFTER BEING TOLD THERE 'WAS NO CODE,' SO THEY WEREN'T ABLE TO DO ANYTHING ABOUT THE PROBLEM. I COASTED THROUGH THE INTERSECTION, PULLED OVER, TURNED THE CAR OFF AND THEN RESTARTED IT, AFTER WHICH IT RAN FOR ABOUT A MINUTE, SHOOK VIOLENTLY, AND THEN STALLED. EVERY INDICATOR ON THE DASHBOARD WAS ILLUMINATED. IT SEEMED AS IF THE CAR WAS CHOKING. I REPEATED THIS OVER AND OVER, CREEPING DOWN THE SHOULDER, BACK TO THE DEALERSHIP. IN MY CASE, THIS PART HAS BEEN REPLACED THREE TIMES IN THE LAST FIVE YEARS, MOST RECENTLY ON OCT 29, 2019. ACCORDING TO MY SERVICE RECORDS, PART # AT4Z-9E926-B WAS USED FOR EACH REPLACEMENT. APPARENTLY, FORD REPLACES A DEFECTIVE PART WITH ANOTHER DEFECTIVE PART. THIS PART SHOULD BE RECALLED AND REPLACED WITH A DIFFERENT OR IMPROVED PART THAT WILL FIX THE PROBLEM ONCE AND FOR ALL. 2015: CODE P2135, REPLACED THROTTLE BODY ASSEMBLY 2016: SENT AWAY FROM DEALERSHIP, NO FAULT CODES, UNABLE TO VERIFY 2016: RETURNED TO DEALERSHIP SHORTLY AFTER I WAS SENT AWAY; CODE P0315, REPLACED THROTTLE BODY ASSEMBLY 2016: CUSTOMER SATISFACTION PROGRAM 16B23, REIMBURSED FOR THROTTLE BODY REPLACEMENT 2019: NO FAULT CODE NOTED ON SERVICE PAPERWORK, REPLACED THROTTLE BODY ASSEMBLY

08/20/2019
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6B5******
Summary

THE CAR WILL "SHUT DOWN" (WRENCH ERROR LIGHT) AT ANY TIME, ANYWHERE, ANY SPEED. VERY DANGEROUS!!! ERROR CODE P2111 THROTTLE BODY ACTUATOR STUCK OPEN. I HAVE SEEN NUMEROUS POSTS ON THIS. FORD REALLY NEEDS TO FIX THIS!!! I WILL NO LONGER LET MY CHILD DRIVE THIS CAR. SO UNSAFE!! IT HAPPENED TO ME SEVERAL TIMES A DAY PROBABLY THREE TIMES IN THE LAST WEEK. THE VEHICLE IS IN MOTION, HIGHWAY, CITY, STRAIGHT, TURNS, FAST, SLOW.

08/11/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6B5******
Summary

MY 2011 MUSTANG WHEN DRIVING AT AROUND 40MPH THE TRACTION CONTROL LIGHT COME ON AND THE FRONT END STARTS TO WOBBLE IT DON'T HAPPEN ALL THE TIME. I TOOK IT TO HAVE IT CHECK AND WAS TOLD THE RACK AND PINION NEEDED TO BE REPLACED. THE DON'T HAVE BUT 56000 MILES. I DID SOME RESEARCH AND FOUND OUT FORD RECALL SEVERAL VEHICLES WITH THIS SAME PROBLEM. FROM WHAT I FOUND OUT THAT IT MIGHT BE A HEAT OVER THE ELECTRIC GEARBOX

07/26/2019
Components: AIR BAGS
Incident Date: 06/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT WITHOUT WARNING, THE DRIVER'S SIDE, AND PASSENGER'S SIDE FRONTAL AIR BAGS ALONG WITH THE SIDE CURTAIN AIR BAGS DEPLOYED INDEPENDENTLY. THERE WERE INJURIES SUSTAINED IN THE DEPLOYMENT DUE TO THE CONTACT PLACING HER HAND BEFORE HER FACE. MEDICAL ATTENTION WAS NOT SOUGHT. THE VEHICLE WAS TAKEN TO NALLEY FORD SANDY SPRINGS (7555 ROSWELL RD, ATLANTA, GA 30350, (678) 809-5711) TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) HOWEVER, THE DEALER DECLINED TO REPAIR THE VEHICLE, STATING THAT THE AIR BAGS WERE ALREADY DEPLOYED. ADDITIONALLY, THE VEHICLE HAD BEEN REPAIRED UNDER RECALL CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

06/17/2019
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO ELKINS FORDLAND (696 BEVERLY PIKE, ELKINS, WV 26241, (304) 636-2222), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 50,000.

06/01/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 05/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5B5******
Summary

I WAS DRIVING AT APPROXIMATELY 35 MPH WHEN THE VEHICLE STARTED VIBRATING WITH TRACTION CONTROL LIGHTS COMING ON. PULLED INTO A PARKING LOT TURNED OFF CAR AND RAN FINE AFTERWARDS. I HAVE HAD TO PULL OVER ON SEVERAL OCCASIONS DUE TO THE SAME PROBLEM. THEN I HAD MY 10 YEAR OLD IN THE CAR ON THE HIGHWAY.. I WAS JUST GETTING OFF THE ON RAMP ONTO THE HIGHWAY AT APPROXIMATELY 60- 65 MPH AND THE CAR STARTED VIBRATING WITH TRACTION CONTROL LIGHT BLINKING ON DASH . IT WAS SCARY . I HAD TO PULL OVER TO THE SIDE OF THE HIGHWAY TURNED THE CAR OFF AND BACK ON AND PRAYED WE WOULD MAKE IT HOME SAFE. NOW THE STEERING WHEEL IS CONSTANTLY STICKING NOT GLIDING AS I DRIVE . STICKS MORE WHEN MOVING STEERING WHEEL TO THE LEFT. MY 2011 MUSTANG ONLY HAS 57,00 MILES ON IT. AFTER READING OTHER COMPLAINTS, A LOT OF OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH THEIR 2011 MUSTANGS. COME ON FORD, HELP US! YOU RECALLED OTHER MODELS BUT NOT THE MUSTANG . I CAN'T AFFORD $3000.00 TO FIX AND THIS IS A CONTINUOUS PROBLEM WITH THE MUSTANG AND YOU LEFT US OUT OF THE RECALL. BACK UP YOUR DEFECTIVE SENSORS AND PARTS AND REPLACE THE BAD BEFORE SOMEONE LOSES THEIR LIFE. OUR LIFE IS IN YOUR HANDS . PLEASE HELP WITH THIS PROBLEM, THIS FIX! PLEASE INCLUDE THE RECALL ON THE 2011 MUSTANGS ! KEEP OUR FAMILIES SAFE!

05/28/2019
Components: AIR BAGS
Incident Date: 05/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF9B5******
Summary

TAKATA RECALL: FORD DEALER IN STATEN ISLAND DOES NOT HAVE THESE PARTS. I WAS TOLD THERE IS A MILLION PEOPLE AHEAD OF ME AND WILL BE NOTIFIED WHEN PARTS ARRIVE. I WAS ALSO TOLD THIS IS NOTHING TO WORRY ABOUT.

05/17/2019
Components: POWER TRAIN,ENGINE
Incident Date: 05/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0B5******
Summary

WHILE DRIVING AT 40 MPH THE CAR LOST POWER AND WAS ONLY ABLE TO MOVE AT ABOUT 2-3 MPH. A 'WRENCH' WARNING LIGHT CAME ON. DRIVING THE CAR AT THIS SPEED WAS UNSAFE AND IN HIND SIGHT I SHOULD HAVE PARKED IT AND TOWED TO A DEALER.

01/01/2019
Components: STEERING
Incident Date: 12/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6B5******
Summary

ELECTRIC BRAKE SYSTEM. STARTED CAR BEGAN BACKING OUT OF MY GARAGE IT DISPLAYED ON MY DASH , STEERING FAILURE. AFTER RESURCHING , I FOUND THIS HAS BEEN A PROBLEM ON SEVERAL FORD VEHICLES AND HAS CAUSED DEATH. PLUS THEY COST TO REPAIR IS INSANE. THEY CAR ONLY HAS 118,000 MILES. PLEASE HELP!!!!

11/30/2018
Components: AIR BAGS
Incident Date: 08/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FORD STORE SAN LEANDRO AT (510) 352-2000 (LOCATED AT 1111 MARINA BLVD, SAN LEANDRO, CA 94577) SEVERAL TIMES AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/24/2018
Components: AIR BAGS
Incident Date: 10/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6B5******
Summary

TAKATA RECALL. I HAVE RECEIVED SEVERAL NOTICES FROM FORD REGARDING THIS RECALL SINCE OCTOBER 2016. AT THAT TIME, I CONTACTED SAM PACK FORD CARROLLTON, TX DEALERSHIP TO SCHEDULE SERVICE AND WAS TOLD THE PARTS WERE NOT AVAILABLE. SINCE THEN, I'VE MADE THREE MORE ATTEMPTS WITH NO RETURN CALL FROM THEM.

10/29/2018
Components: AIR BAGS
Incident Date: 10/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0B5******
Summary

DEFECTIVE AIRBAG

10/28/2018
Components: AIR BAGS
Incident Date: 10/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVB8CF5B51******
Summary

I RECEIVED A CARD IN THE MAIL TOO CHECK ON MY CAR IF IT HAD A TAKATA AIRBAG RECALL

10/27/2018
Components: AIR BAGS
Incident Date: 09/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2B5******
Summary

TAKATA RECALL: FORD HAS NOT BEEN ABLE TO PROVIDE ACCEPTABLE AIRBAG REMEDY YET THAT CAN BE IMPLEMENTED BY CUSTOMER. THEY SEND NOTICES BUT ONCE CONTACTED ARE UNABLE TO SCHEDULE A REPAIR

10/22/2018
Components: AIR BAGS
Incident Date: 06/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JS7B5******
Summary

I AM ON ACTIVE DUTY AND IS STATIONED OVER SEAS LIVING IN GERMANY. I HAVE BEEN HERE FOR THREE YEARS AND NO FORD HERE CAN NOT GET THE PARTS I NEED FOR MY RECALL.

10/22/2018
Components: AIR BAGS
Incident Date: 06/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2B5******
Summary

GOT A RECALL ON BOTH AIR BAGS TOOK MY CAR IN TO HAVE IT DONE COULD NOT GET IT DONE FOR MONTHS THE FIRST AIR BAG THEN WENT TO GET SECOND RECALL ON THE 2ND AIR BAG COULD NOT GET APPT. FOR MONTHS AND THEN THEY DID NOT HAVE THE AIR BAGS FOR MONTHS NOR DID THEY BOTHER TO CALL WHEN THEY CAME . WAS NEVER ASKED ABOUT GETTING A RENTAL AT ALL. STILL HAVING PROBLEMS WITH AIR BAGS NOT BEING FIXED GOING ON SEVERAL MONTHS MORE STILL NO RENTAL CAR STILL DRIVING MY CAR STILL A PROB,EMBWITH AIR BAGS NOT BEING FIXED AND DANGEROUS. NO RENTAL CAR STILL GOING IN ON OCT. 31 FOR THEM TO FIX AIRBAGS BUT STILL NO RENTAL CAR IN DANGER WHEN DRIVING CAR.

10/19/2018
Components: AIR BAGS
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. MULTIPLE DEALERS, INCLUDING FIVE STAR FORD STONE MOUNTAIN (3800 US-78 SNELLVILLE, GA 30039) STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THAT THE PARTS SHOULD BE AVAILABLE, BUT THEY DID NOT KNOW WHICH DEALER HAD THE PARTS AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/20/2018
Components: SEAT BELTS
Incident Date: 08/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF4B5******
Summary

THE FRONT SEAT PASSENGER SEAT BELT IS STUCK AND WILL NOT RELEASE TO ALLOW BUCKLING. I CONTACTED THE LAKELAND FORD DEALER AND THEY SAID THAT THEY WOULD NOT REPLACE IT, WITHOUT ME PAYING $505, EVEN THOUGH THEY KNEW IT WAS A SAFETY ISSUE AND OFFERED A RENTAL CAR WHILE THE REPAIR WOULD BE COMPLETED.

08/10/2018
Components: AIR BAGS
Incident Date: 08/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9B5******
Summary

TAKATA RECALL, RECEIVED NOTICE ABOUT FAULTY AIR BAGS IN 2016. REPLACED DRIVE SIDE IN DEC 2016. PASSENGER SIDE NOT AVAILABLE YET. RECEIVED NOTICE OF PARTS AVAILABLE FEB 2018. CALL FOR REPAIR MARCH 2018. WAS TOLD PART WAS NOT AVAILABLE FOR RECALL CUSTOMERS YET. I WAS PUT ON A LIST FOR THE "RECALL PARTS" AND THAT THEY WOULD CONTACT WHEN AVAILABLE. CALLED AGAIN IN MAY MADE APPOINTMENT TO GET GET REPLACED. WHEN ARRIVED AT DEALER, I WAS TOLD THEY HAVE THE PART PUT NOT FOR ME BECAUSE THERE IS A DIFFERENT PROCESS NOW TO ORDER "RECALL PARTS". I WAS PUT ON ANOTHER LIST. CALLED AND CAME IN AGAIN AUG 10 2018. WAS TOLD THAT I WAS NOT A THE "NEW" LIST TO ORDER "RECALL PARTS". I WAS TOLD THE PROCESS HAS CHANGED 5 TIMES SO THE OTHER PROCESS DID NOT COUNT. I WAS INFORMED BY SERVICE MANAGER THAT HE WOULD NOT RISK HIS FAMILY IN THE FRONT PASSENGER SEAT. WAS TOLD ONLY USE THE BACK SEATS. THIS IS NOT PRACTICAL FOR DAILY USE AND PUTS UNDUE RISK TO FAMILY AND FRIENDS TO SERIOUS INJURY OR DEATH. FORD HAS BREACHED IT'S DUTY TO PREFORM NEED REPAIRS IN A TIMELY MANNER. ALL REPAIR ATTEMPTS WERE MADE AT FORD OF ESCONDIDO, CA. AFTER I STATED I WOULD LOG A FORMAL COMPLAINT THE SERVICE MANAGER WAS ABLE TO FIND THE PART AND WILL COMPLETE REPAIR. THIS JUST SEEMS LIKE AN ATTEMPT TO NOT FIX THE ISSUE DUE TO FINANCIAL CONSIDERATIONS.

07/24/2018
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Summary

2011 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO PASSENGER FRONTAL AIRBAG SAFETY RECALL. *LD *JS

06/29/2018
Components: AIR BAGS
Incident Date: 08/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM5B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (BILL JARRETT FORD INC., 1305 US HIGHWAY 27 NORTH, AVON PARK, FLORIDA 33825) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO REMEDY THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/23/2018
Components: UNKNOWN OR OTHER
Incident Date: 06/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6B5******
Summary

I DECIDED TO DROP THE CONVERTIBLE TOP OF MY 2011 FORD MUSTANG WHEN THE WEATHER DECIDED TO CHANGE I WAS PRESSING THE BUTTON TO LET THE TOP UP. NOTHING IS HAPPENING ALL FUEL'S ARE IN EXCELLENT CONDITION BATTERY IS GOOD THE PUMP UNDER THE BACK SEAT IS AT IT'S RITE LEVEL. I HAD TO PARK FOR HOURS UNDER SHEAD UNTIL THE RAIN STOPS AN WAS ABLE TO DRIVE IT TO A FRIEND HOUSE WHO WAS GLADLY TO LET ME PARK THE CAR IN HIS GARAGE. I WAS PARK AT A GAS STATION.

06/22/2018
Components: STEERING
Incident Date: 06/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3B5******
Summary

WHILE TURNING IN A PARKING LOT THE POWER STEERING FAILED. THE STEERING WHEEL WAS LOCKED UPSIDE DOWN AND THE WHEELS WERE LOCKED TO THE RIGHT. I RESTARTED THE CAR AND THE PROBLEM RESOLVED. I WENT INTO A STORE AND WHEN I CAME OUT AND STARTED THE CAR AGAIN THE SAME THING HAPPENED. THREE RESTARTS DID NOT RESOLVE THE PROBLEM. I FINALLY MANUALLY CRANKED THE WHEEL UNTIL I HEARD A LOUD THUD AND THEN RESTARTED THE CAR AGAIN AT WHICH POINT THE ISSUE RESOLVED. I DRIVE 110 MILES EACH WAY TO WORK. THE MUSTANG HAS 68,000 MILES ON IT. THIS IS A SAFETY ISSUE THAT CAN GET PEOPLE KILLED. THERE HAVE BEEN RECALLS ON OTHER MODELS IN THE SAME YEAR BY FORD WITH THE SAME SYSTEM. I WILL BE TRADING THE CAR ASAP. THESE CARS ARE DEATH TRAPS AND NOTHING IS BEING DONE ABOUT IT. THIS IS A DOCUMENTED ISSUE MULTIPLE TIMES.

06/05/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM0B5******
Summary

TAKATA AIRBAG. MY AIRBAGS HAVE BEEN RECALLED FOR TWO YEARS FORD WAS ABLE TO REPLACE THE DRIVER SIDE AIRBAG AFTER ONE YEAR EARLIER THIS YEAR THEY SENT ME A LETTER THAT SAID THE PARTS WERE INTO FIX THE PASSENGER SIDE AIRBAG I CALLED EVERY FORD DEALER AROUND AND NO ONE HAD ANY PARTS TO FIX MY AIRBAG I WAS TOLD BY DEALERS KEEP CALLING US BACK UNTIL WE SEE IF WE HAVE SOME PARTS IN YESTERDAY I CALLED MY LOCAL FORD DEALER AND THEY TOLD ME MY NAME SHOULD'VE BEEN PUT ON A LIST AND THAT I HAD FIVE MORE WEEKS TO WAIT I HAVE ESSENTIALLY BEEN UNABLE TO USE MY CAR TO TRANSPORT ANY PASSENGERS FOR OVER TWO YEARS I HAVE CONTACTED FORD SEVERAL TIMES AND NOT RECEIVED ANY KIND OF RESPONSE

06/01/2018
Components: AIR BAGS
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KARL KLEMENT FORD (2670 U S 287, DECATUR, TX 76234, (940) 627-1101) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

05/22/2018
Components: POWER TRAIN
Incident Date: 05/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4B5******
Summary

TRANSMISSION DOES NOT SHIFT PROPERLY. HESITATION WHEN UPON INITIAL TAKE OFF AND INCONSISTENT SHIFTING. CAUSES HAZARDOUS CONDITION WHEN YOU EXPECT THE VEHICLE TO GO AND THE TRANSMISSION DOES NOT ENGAGE.

05/03/2018
Components: STEERING
Incident Date: 05/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF9B5******
Summary

INTERMITTENT STEERING ISSUES WITH THE ELECTRONIC STEERING, WHICH CAUSES THE STEERING WHEEL TO VIOLENTLY JERK OUT OF YOUR HANDS WHILE DRIVING. WHEN IT FAILS, ITS NEAR IMPOSSIBLE TO TURN THE WHEEL. HAPPENED SEVERAL TIMES IN ALL DRIVING SITUATIONS - DRIVING ON THE HIGHWAY, STUCK IN TRAFFIC, PULLING INTO A PARKING SPACE, ETC. IT'S EXTREMELY DANGEROUS FOR MY FAMILY, AND RIDICULOUS FORD HASN'T ISSUED A WARRANTY FOR THEIR STEERING ISSUE.

04/20/2018
Components: SEAT BELTS
Incident Date: 04/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4B5******
Summary

I HAVE BEEN HAVING MORE AND MORE TROUBLE WITH BEING ABLE TO UNBUCKLE MY SEATBELT FROM THE BELT BUCKLE AFTER PARKING AND ATTEMPTING TO GET OUT, IT KEEPS GETTING STUCK AND DOESN'T RELEASE LIKE IT'S SUPPOSED TO. I HAVE NEVER SPILLED ANYTHING ON IT, OR INSIDE THE BELT BUCKLE LOCKING MECHANISM. MY VEHICLE IS A 2011 FORD MUSTANG GT.

04/18/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1 ZVB8AM1 B******
Summary

I AM HAVING MAJOR ELECTRICAL ISSUES WHICH FORD WILL NOT ADDRESS. SOMETIMES THIS IS INTERMITTENT, SOMETIMES IT IS CONSTANT. HERE IS WHAT HAPPENS: I GET A BARRAGE OF ERRORS ON THE DASH, THE RADIO AND AIR CONDITIONER WILL CYCLE ON AND OFF MULTIPLE TIMES (SOMETIMES WILL REMAIN OFF); REAR BRAKE LIGHTS STOP WORKING, REAR TURN SIGNAL STOPS WORKING. IT DOES THIS RANDOMLY, SOMETIMES FOR AN EXTENDED PERIOD. I WORRY THAT SOMEONE MAY NOT CHECK THE BRAKE LIGHTS OR TURN SIGNAL AND BE SEVERELY INJURED OR KILLED IN AN ACCIDENT. I HAVE ALERTED FORD ABOUT THIS AND BELIEVE THAT IT FELL ON DEAF EARS. THE CAR CAN BE IN MOTION, STATIONARY, CITY, HIGHWAY, RAIN, SNOW, SLEET, OR SUN, DRIVEN AGGRESSIVELY OR GENTLY. NOTHING SEEMS TO TRIGGER THE PROBLEM, IT JUST HAPPENS. THE CAR HAS BEEN GARAGED A LARGE PART OF ITS LIFE.

03/21/2018
Components: AIR BAGS
Incident Date: 07/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM3B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GARY YEOMANS FORD (1420 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124, (386) 310-2342) VERIFIED THAT THE PART TO REMEDY THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/12/2018
Components: AIR BAGS
Incident Date: 02/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF9B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED A SECOND RECALL NOTICE FROM THE FORD MANUFACTURER AND WAS INSTRUCTED TO CONTACT A LOCAL DEALER TO SCHEDULE A REPAIR APPOINTMENT SINCE THE PARTS WERE AVAILABLE. TAMIAMI FORD (1471 AIRPORT PULLING RD N, NAPLES, FL 34104, (239) 643-3673) WAS CONTACTED AND STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED TO CONFIRM PARTS AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/09/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (GARY SMITH FORD, 1 BEAL PKWY NW, FORT WALTON BEACH, FL 32548) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: #CAS14072757. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/08/2018
Components: AIR BAGS
Incident Date: 09/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM2B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECENTLY PURCHASED THE VEHICLE FROM PALM COAST FORD (1150 PALM COAST PKWY SW, PALM COAST, FL 32137, (386) 447-3380) AND WAS NOT INFORMED OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) BEFOREHAND. THE CONTACT RECEIVED A RECALL NOTICE FROM THE MANUFACTURER MONTHS LATER, WHICH INDICATED THAT PARTS WERE AVAILABLE. THE DEALER WAS CONTACTED AND STATED THAT THEY WERE UNABLE TO DETERMINE WHEN THE REMEDY AND PART WOULD BE SUPPLIED. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT THE CONSUMER STATED THE AIRBAGS WERE FIXED. *TR

02/07/2018
Components: AIR BAGS
Incident Date: 01/01/2018
Crash: No
Fire: No
Summary

MY PASSENGER AIR BAG LIGHTS STARTED COMING ON WHEN ON ONE WAS THERE. THEN IT STARTED TURNING ON THE AIR BAG LIGHT ON THE DASH. IT DIDN'T MATTER WHAT WAS IN THE SEAT IF ANYTHING THE LIGHT WOULD COME ON. I HAVE BEEN SITTING IN THE SEAT AND ONE MINUTE NO LIGHT THEN THE NEXT LIGHT IS ON INCLUDING ON THE DASH. DOESN'T MATTER HIGHWAY CITY OR HOW FAR YOU DRIVE.

02/07/2018
Components: AIR BAGS
Incident Date: 02/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AN2A5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER THREE MONTHS AGO. THE DEALER (DOHERTY FORD, 4223 PACIFIC AVE, FOREST GROVE, OR 97116) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. RECENTLY, THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/23/2018
Components: AIR BAGS
Incident Date: 06/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM0B5******
Summary

TAKATA RECALL...I'VE CONTACTED A NUMBER OF FORD AND LINCOLN DEALERS IN PALM BEACH COUNTY FLORIDA. I'M BEING TOLD THAT THE PASSENGER SIDE AIRBAG REPLACEMENTS ARE NOT AVAILABLE.

01/16/2018
Components: AIR BAGS
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM5B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOHN SANG FORD LINCOLN IN GALLIPOLIS, OHIO WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WOULD BECOME AVAILABLE IN THE SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/07/2018
Components: ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 01/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8B5******
Summary

SO THE CAR HAS A ACTUATOR CONTROL SYSTEM STUCK OPEN. I HAVE HAD IT AT THE FORD DEALERSHIP TWICE NOW AND WILL BE GOING BACK ON MONDAY AGAIN FOR THE SAME ISSUE. WHEN IT STARTS UP IT RUNS AT THE 1 RPM THEN IT GOES DOWN FROM THERE, NOT LETTING THE CAR GETTING ANY FUEL OR SPEED FOR IT TO GO FORWARD OR BACKWARDS. I HAVE CLEARED THE CODES AND WORKS FOR A FEW DAYS BUT THEN IT DOES IT AGAIN. THIS LAST TIME THE CODE WOULDN'T CLEAR OFF SO I WAS STUCK ON THE SIDE OF THE ROAD TO HAVE IT TOWED TO THE FORD DEALERSHIP. THE CODE ON IT IS P2111. JUST VERY FRUSTRATING KNOWING THAT I CANT REALLY ON MY CAR TO GET WHERE I NEED TO BE. THE FIRST TIME I WAS IN MY DRIVEWAY FIXING TO GO TO WORK WHEN IT HAPPENED AND COULDN'T GET OUT OF MY DRIVEWAY. THE SECOND TIME HAPPENED AGAIN IN MY DRIVEWAY BUT TOOK IT TO AUTOZONE TO CLEAR THE CODES. AND THE THIRD TIME I WAS DRIVING HOME FROM WORK LAST NIGHT ON 01/06/2018 WHEN IT STOPPED MY CAR ON THE HIGHWAY IN THE MIDDLE OF THE NIGHT. JUST DOESN'T GET ANY POWER TO THE CAR. MY COPY OF THE INVOICE IS IN MY CAR WHICH IS AT THE BILLINGSLEY FORD DEALERSHIP NOW.

12/30/2017
Components: AIR BAGS
Incident Date: 12/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8KS7B5******
Summary

TAKATA RECALL MY PASSENGER AIR BAG HAS NOT BEEN REPLACED AND LEAVES PASSENGERS OF THIS VEHICLE IN HARMS WAY IF IN INFLATES DO TO A COLLISION.

12/28/2017
Components: AIR BAGS
Incident Date: 12/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JS8B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (VAN HORN HYUNDAI OF FOND DU LAC, N6652 ESTERBROOK RD, FOND DU LAC, WI 54936, (920) 924-0000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/26/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF9B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COCONUT POINT FORD, 22400 S TAMIAMI TRAIL, ESTERO, FL 33928) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL SPRING OF 2018. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/19/2017
Components: AIR BAGS
Incident Date: 05/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (WORLD FORD PENSACOLA, 6397 PENSACOLA BLVD, PENSACOLA, FL 32505, PHONE NUMBER: 850-476-9050) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

12/15/2017
Components: AIR BAGS
Incident Date: 12/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5B5******
Summary

TAKATA RECALL - I RECEIVED A RECALL NOTICE FROM FORD IN MID 2016 THAT BOTH THE DRIVER AIRBAG (15S21) AND PASSENGER AIRBAG *16S26) WERE RECALLED. FORD REPLACED THE PASSENGER AIRBAG BUT TO DATE TELLS ME THERE ARE NO PARTS TO REPLACE THE DRIVERS AIRBAG. I AM TOLD THAT IF THE BAG INFLATES THE DRIVER COULD BE KILLED. SO, WHY CAN'T FORD, IN OVER A YEAR, GET REPLACEMENT PARTS?

12/07/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXB5******
Summary

TAKATA RECALL, I HAVE BEEN WAITING MORE THAN A YEAR TO HAVE THE AIRBAG REPLACED.

11/27/2017
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 11/07/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM9B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST, STERNUM, AND BACK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOWING FACILITY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

11/27/2017
Components: AIR BAGS
Incident Date: 11/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PRICE FORD OF TURLOCK, 5200 N GOLDEN STATE BLVD, TURLOCK, CA 95382 (209) 669-5200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A LETTER FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/27/2017
Components: AIR BAGS
Incident Date: 11/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4B5******
Summary

TAKATA RECALL" THE PASSENGER AIRBAG WAS NEVER REPLACED SINCE THE START OF THE AIRBAG RECALL..

11/14/2017
Components: AIR BAGS
Incident Date: 11/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JS1B5******
Summary

TAKATA RECALL. REPLACEMENT AIR BAGS ARE UNAVAILABLE

11/06/2017
Components: UNKNOWN OR OTHER
Incident Date: 11/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7B5******
Summary

WRENCH INDICATOR LIGHT CAME ON YESTERDAY AS WELL AS MY SERVICE ENGINE SOON LIGHT AND I HAVE NO POWER IN REVERSE OR DRIVE. IT STARTS TO WORK AND WILL GO OFF FOR A BIT BUT DOES THE SAME AGAIN. APPARENTLY THERE WAS A CUSTOMER SATIS. PROGRAM 16B23 LETTER THAT WENT OUT TO FIX THIS THAT I NEVER RECEIVED. FORD NOW WILL NOT HONOR IT TO BE FIXED D/T THE LETTER EXPIRED 9/30/17. THE LETTER I NEVER RECEIVED.

11/05/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2B5******
Summary

TAKATA RECALL - I RECIEVED A RECALL NOTICE LAST YEAR TO GET MY AIR BAG ON THE PASSENGER SIDE FIXED, AND IT STILL IS NOT FIXED!

11/03/2017
Components: AIR BAGS
Incident Date: 11/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2B5******
Summary

TAKATA RECALL DEALER CANT GET PARTS

10/31/2017
Components: AIR BAGS
Incident Date: 07/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3B5******
Summary

TAKATA RECALL. I HAVE TRIED TO OBTAIN A REPLACEMENT AIRBG FOR THE PASSENGER SIDE SINCE 2016-07-21. I WAS TOLD THEN MY SERVICE MANAGERS THAT THERE ARE NO REPLACEMENTS AVAILABLE AND HAVE BEEN TRYING EVER SINCE TO OBTAIN ONE.

10/31/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4B5******
Summary

TAKATA AIRBAG: FORD INC HAS FAILED TO RESOLVE THE PASSENGER SIDE AIRBAG AFTER NEARLY 18 MONTHS, DESPITE SEVERAL EMAILS AND TELEPHONE CALLS. THEIR EMAIL INDICATES THAT CERTAIN REGIONS OF THE COUNTRY, SUCH AS THOSE WITH HIGH TEMPERATURES AND HUMIDITY ARE BELIEVED TO HAVE THE HIGHEST RISK OF FAILURE AND ARE PRIORITIZED. I LIVE IN NORTH CENTRAL FLORIDA -- WHICH MEETS THE CRITERIA THEY HAVE ESTABLISHED BUT THEY CONTINUE TO STATE THEY HAVE NO REPLACEMENT AIRBAGS. IN ADDITION TO THE POTENTIAL PHYSICAL RISK I AM CONCERNED THAT THE VALUE OF THE VEHICLE IS SUBSTANTIALLY REDUCED IF THIS IS NOT CORRECTED AND REQUIRING ME TO RETAIN THE VEHICLE UNTIL THEY MANAGE TO RESOLVE THE PROBLEM DEPRECIATES THE WORTH OF THE VEHICLE AT SALE OR TRADE-IN.

10/30/2017
Components: AIR BAGS
Incident Date: 10/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9B5******
Summary

TAKATA RECALL. TAKATA HAS DECLARED BANKRUPTCY (CH 11 CASE NO. 17-11375 (BLS)) AND SENT OUT POSTCARDS THAT STATES: "IF YOUR VEHICLE CONTAINS A DEFECTIVE OR POTENTIALLY DEFECTIVE AIRBAG INFLATOR AND IS UNDER RECALL, CONTACT YOUR NEAREST DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR." THIS RECALL HAS BEEN IN EFFECT FOR OVER A YEAR, AND MULTIPLE CONTACTS WITH LOCAL DEALERSHIPS HAVE LED NO WHERE AS THEY STATE THAT THE PARTS ARE NOT YET AVAILABLE.

10/29/2017
Components: AIR BAGS
Incident Date: 10/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3B5******
Summary

TAKATA RECALL I WAS NOTIFIED ABOUT TWO YEARS AGO THAT FORD WAS WAITING ON THE PART TO REPAIR THE RECALL I HAVE NOT HEARD FROM FORD AND I AM STILL DRIVING A DANGEROUS CAR THAT COULD KIOLL OR MAIM ME.

10/24/2017
Components: AIR BAGS
Incident Date: 10/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7B5******
Summary

TAKATA RECALL I'M STILL WAITING FOR AVAILABLE PARTS TO FIX THE PASSENGER AIRBAG IN MY VEHICLE. THE DRIVER'S SIDE WAS REMEDIED RATHER QUICKLY A FEW YEARS AGO BUT HAVE YET TO RECEIVE NOTICE THAT THE PASSENGER SIDE CAN BE REPLACED. NOW, TODAY, I RECEIVED NOTICE THAT TAKATA HOLDINGS IS FILING FOR CHAPTER 11 BANKRUPTCY, WHICH LEAVES ME TO BELIEVE THE COMPANY WILL DISSOLVE OR BE SOLD "FREE AND CLEAR" LEAVING ME (AND MANY OTHERS) WITH A VEHICLE THAT WILL NEVER BE PROPERLY MADE WHOLE.

10/24/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION FORD ST. PETERSBURG (2525 34TH ST N, ST. PETERSBURG, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/23/2017
Components: AIR BAGS
Incident Date: 10/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOWN AND COUNTRY FORD (5041 FORD PKWY, BESSEMER, AL 35022; 205-491-0000) AND WAS INFORMED THAT THE MANUFACTURER HAD NOT AUTHORIZED A REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/22/2017
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 06/28/2017
Crash: No
Fire: No
Summary

TAKATA RECALL. AIRBAGS PUSHING PASSENGER DASH PANELS OUT

10/19/2017
Components: AIR BAGS
Incident Date: 05/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2016. THE DEALER (GARY YEOMANS FORD LINCOLN, 1420 N TOMOKA FARMS RD, DAYTONA BEACH,FL, 32124) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN CONSUMER STATED IN JULY 2017 HIS WIFE HAD A BRAIN BLEED. IF SHE WAS PASSENGER IN THE CAR AND AIR BAG DEPLOYED AND MALFUNCTIONED SHE COULD POSSIBLY DIE OR BE SERIOUSLY INJURED. UPDATED 8/22/18*JB

10/18/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5B5******
Summary

TAKATA RECALL - WHEN THE DRIVER AIRBAG WAS RECALLED, I SPECIFICALLY REQUESTED INFORMATION REGARDING THE PASSENGER AIRBAG AND WHETHER A SIMILAR REPLACEMENT WOULD BE REQUIRED. I WAS TOLD THERE WAS NO ISSUE WITH THE PASSENGER AIRBAG. I LATER CAME TO FIND OUT A NOTICE OF THE PROBLEM HAD ALREADY BEEN POSTED AND THE DEALER HAD MISREPRESENTED THE FACTS. MY CAR HAS SAT IN THE GARAGE FOR OVER A YEAR. WHEN FORD IS QUESTIONED, THEY SUGGEST NHTSA HAS DEEMED IT SAFE TO CONTINUING DRIVING. I SUGGEST THAT FORD SHOULD ASSUME THE LIABILITY SHOULD I CONTINUE TO DRIVE THE VEHICLE, HOWEVER, FORD CONTINUES TO IDENTIFY NHTSA AS BEING THE RESPONSIBLE PARTY.

10/14/2017
Components: POWER TRAIN
Incident Date: 10/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4B5******
Summary

THROTTLE CONTROL TRANSMISSION LIGHT/ ILLUMINATES WHEN A POWERTRAIN FAULT IS DETECTED. IF THE LIGHT REMAINS ON OR CONTINUES TO COME ON CONTACT YOUR AUTHORIZED DEALER FOR SERVICE AS SOON AS POSSIBLE.

10/12/2017
Components: UNKNOWN OR OTHER
Incident Date: 10/11/2017
Crash: Yes
Fire: Yes
Vehicle Identification Number: 4389645518******
Summary

WHILE DRIVING ON I-95 IN FT. LAUDERDALE, FLDURING RUSH HOUR I REAR ENDED THE CAR IN FRONT, SPEED APPROXIMATELY 30MPH OR LESS BEFORE APPLYING BRAKES. CAR NOSE DIVED AND HIT REAR OF OTHER CAR GOING UNDER THE REAR BUMPER. MY CAR SUFFERED MINOR DAMAGE OF BOTH FENDERS, HEADLIGHTS, RADIATOR. FRONT BUMPER WAS UNTOUCHED, AIR BAG DID NOT DEPLOY. I TURNED IGNITION OFF, PUT CAR IN PARK, STEPPED OUT OF CAR AND AFTER APPROXIMATELY 2 - 5 MINUTES FIRE WAS VISIBLE BELOW BUMPER THAT RAPIDLY TURNED INTO A FULL FLEDGED FIRE ENGULFING THE ENTIRE CAR. THE COLLISION CAUSED NO DAMAGE TO THE CAR PAST THE FRONT OF THE ENGINE, FLYWHEELS UNTOUCHED. FIRE TRUCK ARRIVED TO PUT OUT FIRE. NO EXPLOSION OCCURRED. THE COLLISION SHOULD NOT HAVE CAUSED A FIRE

09/25/2017
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 09/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE PULLING INTO THE DRIVEWAY AT 5 MPH, THE POWER STEERING FAILED AND SEIZED WITHOUT BEING ABLE TO TURN THE WHEEL. A MESSAGE THAT STATED "SERVICE TRAC CONTROL" AND OTHER UNKNOWN WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000. *LN

09/09/2017
Components: STEERING,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 08/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVP8EM9B51******
Summary

WHEN CAR STARTED AND I PUT IT IN GEAR IT STARTED GOING BUT STEERING WHEEL WOULD NOT TURN( IT WAS NOT IN LOCKED MODE.)IT FLASHED CHECK TRAC SYSTEM -CHECH ENGINE CUT CAR OFF THEN BACK ON IT WAS OK. LATER I TRIED TO CRANK IT , IT WOULDNT START READ WHERE IF YOU GOT OUT LOCKED WITH KEY WAITED TILL LIGHTS WENT OFF UNLOCKED IT WITH KEY IT WOULD CRANK DID THIS AND IT CRANKED TOOK IT TO FORD PLACE PUT IT ON COMPUTER SAID WAS A PROBLEM DIDNT KNOW WHAT WOULD HAVE TO CHECK EVERY WIRE IN CAR COULD COST UP IN THE $3000 OR MORE. STILL DOING THE DANCE TO CRANK CAR. WORKS MOST OF THE TIME SOMETIMES HAVE TO DO IT TWICE. THE STEERING HAS DONE THE NOT WORKING THING LIKE 3 MORE TIMES JUST HOPE THE STEERING WHEEL DOES NOT LOCK UP WHILE I"M DRIVING I HAVE DONE EVERYTHING THEY SUGGESTED ON LINE BUT IT HASNT FIXED THE PROBLEM THERE ARE A LOT OF CARS THAT ARE DOING THE NOT STARTING SEEMS TO BE THE SECURITY SYSTEM CAUSING THE PROBLEM LIKE THO THE FORD PLACE KNOWS NOTHING ABOUT THE PROBLEM. SUGGESTED I GET RID OF THE CAR WHICH I CANT AFFORD TO DO

09/05/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TROPICAL FORD (9900 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837, (407) 851-3800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/24/2017
Components: AIR BAGS
Incident Date: 08/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9B5******
Summary

TAKATA RECALL FOR PASSENGER AIRBAG REPLACEMENT TAKING TO LONG TO REMEDY AND HAS BEEN GOING ON FOR YEARS AND THE MANUFACTURES SHOULD BE HELD ACCOUNTABLE IN A TIMELY MANNER

08/15/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PENSKE FORD LOCATED AT 8970 LA MESA BLVD CA 91942) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/08/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL
Incident Date: 08/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1B5******
Summary

ELECTRICAL SYSTEM PROBLEM. THERE DOES NOT SEEM TO BE A TRIGGER IN REGARD TO RAIN, HOT, OR COLD WEATHER CONDITIONS OR HOW IT IS BEING DRIVEN. I HAVE HAD A FORD DEALERSHIP WORK ON THIS TO NO AVAIL. I WILL START WITH THE SAFETY ASPECT THAT IS AFFECTED. IT WILL DO ALL OF THESE THINGS AT ONCE AND THEN SLOWLY COME BACK ONLINE, SOMETIMES THE ERRORS DO NOT CORRECT THEMSELVES. 1. NO BRAKE LIGHTS 2. NO REAR TURN SIGNAL 3. NO HEAT/AIR (IT WILL TURN ON AND OFF) - WHICH IS BAD IN INCLEMENT WEATHER FOR OLD PEOPLE 4. BRAKE LIGHT, TRACTION CONTROL LIGHT, TIRE PRESSURE MONITOR, SERVICE ENGINE, ALL HAVE ERRORS. 5. RADIO WILL TURN ON AND OFF. IT WILL CYCLE THROUGH THESE THINGS FAILING, THEY MAY FAIL MULTIPLE TIMES PER MINUTE OR JUST STAY IN FAIL MODE, OR THEY MAY JUST CORRECT THEMSELVES. THIS STARTED TO HAPPEN INFREQUENTLY AND SLOWLY STEPPED UP TO VERY FREQUENTLY. I WILL ATTACH A LINK TO A YOUTUBE VIDEO THAT WILL SHOW MY CAR. HTTPS://WWW.YOUTUBE.COM/WATCH?V=-1ZQR4WBVQW

07/17/2017
Components: AIR BAGS
Incident Date: 07/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (ELDER FORD OF TAMPA, 9560 N FLORIDA AVE, TAMPA, FL 33612, (813) 321-1234) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/16/2017
Components: AIR BAGS
Incident Date: 07/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6B5******
Summary

TAKATA RECALL STILL HAVEN'T RECEIVED NOTIFICATION THAT THE PASSENGER AIR BAGS CAN BE FIXED.

07/14/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8B5******
Summary

"TAKATA RECALL" THE RECALL IS WELL OVER A YEAR OLD. STILL NO FIX.

06/26/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5B5******
Summary

TAKATA RECALL : THE FIRST RECALL FOR THE DRIVERS SIDE AIR BAG WAS ISSUED AROUND MAY OF 2015 AND FINALLY PARTS ARRIVED TO COMPLETE THE RECALL AROUND MAY-JUNE 2016. WITHIN WEEKS OF THAT TIME A SECOND RECALL WAS RECEIVED FOR THE PASSENGER SIDE AIR BAG WHICH IS NOW DATED 6/1/2016. IT HAS NOW BEEN OVER A YEAR AND NO UPDATE FOR THIS CURRENT RECALL AND FORD WILL NOT GRANT A LOANER VEHICLE UNTIL THE REPAIR IS MADE. MY WIFE WILL NOT RIDE IN THE VEHICLE UNTIL THE RECALL HAS BEEN COMPLETED AND OVER 1 YEAR FOR A SAFETY RECALL SEEMS VERY IRRESPONSIBLE. PLEASE HELP GET MY WIFE BACK INTO MY AUTOMOBILE. I LIVE IN ORLANDO FLORIDA WHERE HEAT AND HUMIDITY ARE ALSO CONSIDERED TO BE FACTORS IN THE AIR BAG FAILURES.

06/26/2017
Components: AIR BAGS
Incident Date: 12/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JS4B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED THE WALKER FORD DEALER AT (727) 450-4250 AND THEY CONFIRMED THE PARTS WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT NHTSA STATED THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE VIN TOOL CONFIRM PART NOT YET AVAILABLE. UPDATED 11/03/17*LJ THE CONSUMER STATED THE DRIVER'S AIGBAG WAS REPLACED. THE PATS WERE STILL UNAVAILABLE FOR THE PASSENGER'S SIDE AIR BAG. *JS

06/20/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MAC HAIK FORD DEALER WAS CONTACTED LOCATED IN PASDENA, TX, PHONE NUMBER: 844-329-5353 AND CONFIRMED THAT THE RECALL PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/24/17*LJ *JS

06/20/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3B5******
Summary

2011 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO DRIVER SIDE AIRBAG ISSUES. *LD THE CONSUMER STATED THE DRIVER'S SIDE AIRBAG WAS REPAIRED UNDER RECALL BUT, THE AIR BAG AND HARNESS WERE FAULTY. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS OUT OF WARRANTY. UPDATED 06/20/2017*JS

06/18/2017
Components: AIR BAGS
Incident Date: 06/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF1B5******
Summary

TAKATA RECALL. THIS PROBLEM IS UNEXCEPTABLE I HAVE BEEN WAITING FOR MORE THAN A YEAR FOR THE PASSENGER AIR BAG RECALL. I HAVE A SMALL CHILD THAT HAS TO USE THAT SEAT ON A DAILY DRIVE. I CANNOT BELEAVE THAT FORD IS ALLOWED TO SELL NEW CARS THAT HAVE THE LATEST NEW AIR BAGS BUT I HAVE TO ENDANGER THE LIFE OF A SMALL CHILD EVERY TIME I PUT THEM IN THE SEAT. THIS RECALL NEEDS TO HAVE A HIGHEST PRIORITY THAT CAN BE GIVEN THERE IS NO EXCUSE FOR A MODERN CAR COMPANY NOT TO FIX ALL CARS INVOLVED BEFORE THEY CAN SELL ANY NEW ONES. FORD DOES NOT WANT ME AS A GRANDFATHER THAT HAS LOST A LOVED ONE BECUSE IT PUTS NEW CAR SALES OVER THE SAFTIEY OF ONE THAT THEY HAVE ALLREADY SOLD AND COLLECTED THE PROFFIT ON. THE NHTSA NEEDS TO PUT PRESSURE ON THEM TO FIX THE CLAYMORE MINE!!!!! THAT IS IN MY DASH.

05/23/2017
Components: STEERING
Incident Date: 05/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EMXB5******
Summary

COMPLETE POWER STEERING FAILURE. RESEARCH ON FORUMS INDICATES THAT THIS IS A VERY WIDE SPREAD, HIGH IMPACT, AND UNSAFE ISSUE. MANY OTHER MODELS FROM COMMON YEAR HAVE HAD RECALLS FOR STEERING ISSUE. THIS IS ALSO A VERY COSTLY FAULT. THE FAILURE HAPPENED WHEN MAKING A SHARP TURN. SHUT DOWN AND DISCONNECT THEN RESTART DID NOT CLEAR THE FAULT. DEALER ONLY SAYS STEERING COLUMN, I'D LIKE TO TRACK WHAT IN THE STEERING COLUMN (WHICH SENSOR) FAILED AND IS THERE A TREND WITH A COMMON SENSOR OR ASSY IN THE OTHER MODELS THAT WERE RECALLED.

05/19/2017
Components: AIR BAGS
Incident Date: 07/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/30/2017
Components: STRUCTURE
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2B5******
Summary

I HAVE A 2011 MUSTANG THAT I KEEP COVERED AND CLEAN ALWAYS. THIS MONTH THE PAINT ON THE FRONT EDGE OF THE HOOD STARTED BUBBLING. I TOOK IT TO MY LOCAL FORD DEALERSHIP AND WAS TOLD THAT THEY HAVE KNOWN ABOUT THIS PROBLEM FOR YEARS AND HAVE DONE NOTHING AND WOULD DO NOTHING TO FIX IT. THEY TOLD ME TO CALL FORD. I CALLED FORD AND THEY TOLD ME TO TAKE IT TO THE DEALERSHIP AND WRITE A LETTER OF COMPLAINT TO FORD. NOTHING IS RESOLVED. IF THERE IS A CLASS ACTION LAWSUIT ON THIS MATTER, PLEASE ADD MY NAME TO THE LIST OF CUSTOMERS WHO HAVE BEEN WRONGED. I HAVE ALWAYS OWNED FORDS BUT WILL NEVER PURCHASE ANOTHER IF THEY DO NOT MAKE THIS RIGHT.

04/28/2017
Components: AIR BAGS
Incident Date: 05/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM0B5******
Summary

BEEN WAITING 2 YEARS FOR PASSENGER AIRBAG REPLACEMENT. DRIVER'S SIDE WAS REPLACED. ??? MUSTANG CONVERTIBLE HAUL THE KIDS DAILY FROM SCHOOL 10 YEARS OLD RECALL WAITING

04/27/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JS0B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/05/2017
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 03/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF3B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED UP TO 40 MPH, THE THROTTLE BECAME STUCK AND THE BRAKES FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT SHIFTED THE VEHICLE INTO THE NEUTRAL TO STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.

03/23/2017
Components: STEERING
Incident Date: 09/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6B5******
Summary

MY ELECTRONIC POWER STEERING HAS FAILED 3 TIMES-THE CAR ENGAGES THE BRAKES WITHOUT WARNING AND PULLS TO ONE SIDE.THEN THE "SERVICE THE ADVANCE TRAC WARNING LIGHT "COMES ON. I HAVE READ THAT THERE ARE MAJOR SAFETY ISSUES WITH THESE ELECTRONIC POWER STEERING RACK ASSEMBLIES.I AM CONCERNED ABOUT THE MY SAFETY.I HAVE READ OF TOTAL FAILURES THAT HAVE RESULTED IN CRASHES AND INJURIES.FORD HAS REFUSED TO GIVE ME ANY HELP-THEY WANT TO CHARGE ME ABOUT $3500.00 FOR THE REPAIR.I FILED MY COMPLAINT EARLIER TODAY VERBALLY WITH YOUR TEAM-COMPLAINT NUMBER-10967970

03/23/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 10/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING 50 MPH, THE ABS INDEPENDENTLY ENGAGED AND THE VEHICLE PULLED TO THE RIGHT. THE ADVANCETRAC (ELECTRONIC STABILITY CONTROL SYSTEM) INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE STEERING ANGLE SENSOR FAILED AND THE ELECTRONIC POWER STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

02/16/2017
Components: POWER TRAIN
Incident Date: 02/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM5B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

02/01/2017
Components: AIR BAGS
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1B5******
Summary

TAKATA RECALL: IT HAS BEEN 8 MONTHS SINCE THE RECALL ON MY VEHICLE REGARDING THE PASSENGER SIDE AIRBAG WAS PUBLISHED. SINCE THAT TIME, I HAVE NOT TRANSPORTED ANYONE ON THE PASSENGER SIDE OF THE CAR FEARING FOR THEIR SAFETY. THIS HAS CREATED A LARGE BURDEN ON MY FAMILY AS THE VEHICLE CAN NO LONGER TRANSPORT MY WIFE AND TWO YEAR OLD CHILD. THE RECALL HAS LASTED SO LONG THAT I MADE THE DECISION TO SELL THE CAR. TWO DEALERSHIPS (INCLUDING A FORD DEALER) REFUSED TO PURCHASE DUE TO THE RECALL ON THE GROUNDS THAT THEY WILL BE UNABLE TO SELL IT WHILE THE RECALL IS IN EFFECT. NO PRIVATE SALE OFFER COMES CLOSE TO THE VEHICLE'S BLUE BOOK VALUE DISCLOSING THE VEHICLE'S CONDITION. I AM LEFT WITH THE CHOICE OF TRANSPORTING MY FAMILY IN AN UNSAFE VEHICLE OR TAKING A LOSS OF SEVERAL THOUSAND DOLLARS AND PURCHASING ANOTHER VEHICLE WHICH, DUE TO THE SITUATION,I WILL STRUGGLE TO AFFORD. MY CHOICE IS CLEAR AS I WILL NOT SACRIFICE THE SAFETY OF MY FAMILY, BUT THIS SITUATION IS COMPLETELY UNSATISFACTORY AS NO SAFETY RECALL SHOULD TAKE THE BETTER PART OF A YEAR (AND COUNTING) TO IMPLEMENT.

02/01/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JS5B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/24/2017
Components: VISIBILITY
Incident Date: 01/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF1B5******
Summary

REAR WINDOW EXPLODED WHEN TURNED ON REAR DEFROST. SHORTLY AFTER TURNING ON REAR DEFROST, HEARD LOUD POP AND MIDDLE OF REAR WINDOW BEGAN TO SHATTER IN SPIDER WEB DESIGN WHICH SPREAD AND ENTIRE WINDOW EXPLODED. DRIVING ON HIGHWAY AT ABOUT 65 MPH. *TR

01/13/2017
Components: POWER TRAIN
Incident Date: 01/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0B5******
Summary

FORD RECALLED 202,000 VEHICLES AND HAS A TSB FOR THE BULKHEAD CONNECTION LEAKAGE IN TRANSMISSION, HOWEVER MY YEAR 2011 WAS NOT, HOWEVER I JUST PAID OVER 600 FOR THE REPAIR AND COULD'VE BEEN KILLED HAD ALL THE FLUID LEAKED OUT. I THINK FORD NEEDS TO TAKE RESPONSIBILITY FOR ALL VEHICLES, NOT JUST CHERRY PICK PARTICULAR YEAR MODEL. MINE IS ONLY ONE YEAR OFF AND IT SHOULD BE PART OF THE RECALL OR PERHAPS ANOTHER INFAMOUS "CUSTOMER SATISFACTION PROGRAM" SUCH AS THEY DID WITH THE THROTTLE CONTROL BODY ISSUES. DANGEROUS! CAR DOWNSHIFTED WHILE I WAS DOING 70 ON I-12

01/09/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 01/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM4B5******
Summary

VEHICLE STUCK ACCELERATOR AT SLOW AND HIGHER SPEEDS!! IT HAPPENED ONCE WHILE I WAS DRIVING IT AND ONCE WHILE MY DAUGHTER WAS DRIVING. THIS COULD EASILY CAUSE SEVERE ACCIDENT. THROTTLE BODY WAS REPLACED BY DEALER. THIS ACCELERATOR PROBLEM HAPPENED AFTER THE THROTTLE BODY WAS REPLACED. BY THE DEALER. I BROUGHT IT BACK TO THE DEALER AFTER THIS INCIDENT AND THEY CALLED ME AND SAID "THEY CAN FIND NOTHING WRONG". I TOLD THEM TO KEEP THE CAR UNTIL THE FIND THE PROBLEM AS THIS OUT OF CONTROL ACCELERATION IS VERY DANGEROUS. *TR

12/29/2016
Components: STRUCTURE
Incident Date: 12/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF7B5******
Summary

CORROSION ISSUES UNDER THE PAINT ON THE HOOD OF MY MUSTANG, 18050 MILE, GARAGE KEPT. FORD HAS HAD SO MANY PROBLEMS WITH CORROSION ISSUES UNDER THE PAINT ON SO MANY VEHICLES. SOMEONE NEEDS TO ADDRESS THIS FOR THE CONSUMER. OUT OF WARRANTY IS THE ONLY ANSWER YOU GET FROM FORD. THE HAVE KNOWN ABOUT THIS SINCE 2004, STILL NO RESULTS FOR THE OWNERS. YOU WOULD BE A [XXX] FOOL TO BUY ONE OF THE NEW F-150'S DUE TO STEEL TO ALUMINUM CONTACT CORROSION. IT IS GOING TO HAPPEN, MARK THESE WORDS. HELP THE CONSUMER PROTECT THEMSELVES FROM FORD, JUST TAKE THE TIME TO REVIEW PEOPLES ISSUES BY SEARCHING "FORD CORROSION ISSUES" ON THE NET! MAKE AMERICA GREAT BY STANDING UP TO THEM FOR THE CONSUMER PLEASE PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

12/24/2016
Components: AIR BAGS
Incident Date: 11/03/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8KS5B5******
Summary

"TAKATA RECALL", CAR WAS INVOLVED IN ACCIDENT ON NOVEMBER 3, 2016. CAR WAS BROUGHT IMMEDIATELY TO BODY SHOP FOR REPAIR. ONCE BODY SHOP RECEIVED CAR, THE DRIVER (STEERING WHEEL) AIR BAG WAS ORDERED AT FORD. GEICO, MY INSURANCE COMPANY NOTIFIED ME ON DECEMBER 3, 2016 THAT THEY WILL NO LONGER COVER MY RENTAL CAR EXPENSE SINCE ITS THE FAULT OF THE CAR MANUFACTURER WHY THE AIR BAG IS NOT AVAILABLE. SO IN ORDER TO AVOID LOOSING MY JOB I HAVE TO PAY $26/DAY FOR THE RENTAL CAR. I HAVE HAD TO PAY OVER $500 JUST FOR THE 20 DAYS I HAVE HAD THE RENTAL CAR. I CALLED FORD CUSTOMER SERVICE AND THEY TOLD ME THEY WILL NOT COVER THE COST OF MY RENTAL CAR AND THEY ARE VERY SORRY I AM INCONVENIENCED. THIS IS TOTALLY UNACCEPTABLE, THIS CAR WAS PURCHASED FOR OVER $65,000 IN 2011 AS IT IS A SHELBY COBRA GT500 CONVERTIBLE. IT IS ONE THING IF FORD COULD PROVIDE ME WITH AN ESTIMATED DATE BUT THEY HAVE NOT PROVIDED ME WITH ANY DATE SO FAR. I CANNOT AFFORD WHAT I ALREADY PAID FOR THE RENTAL CAR NOT EVEN THINKING OF HOW MANY MORE DAYS I WILL HAVE TO PAY FOR THE RENTAL UNTIL FORD CAN PROVIDE ME WITH AN AIRBAG. PLEASE HELP ME IN ANY WAY POSSIBLE. THANK YOU!!!!

11/01/2016
Components: STEERING
Incident Date: 08/09/2016
Crash: No
Fire: No
Summary

WHEN TURNING STEERING WHEEL DURING PARKING WOULD HEAR A CLUNK SOUND. WHEN VEHICLE WAS AT DEALER FOR TRANSMISSION ISSUE AND RECALL WORK, DEALER ADVISED THAT THE STEERING COLUMN NEEDED TO BE REPLACED.

10/12/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8B5******
Summary

THE VEHICLES DRIVERS SEAT MOTOR STOPPED WORKING. CANNOT MOVE THE SEAT TO A SAFE DRIVING POSITION. WAS TOLD BY MECHANIC THAT THE TRACK WAS BAD. THE CAR HAS 55,000 MILES ON IT.

10/11/2016
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXB5******
Summary

WHILE DRIVING WITH CRUISE CONTROL SET AT 55 MPH, CAR BEGAN TO DECELERATE, YELLOW "WRENCH" ADVISORY LIGHT ILLUMINATED AND ENGINE APPEARED TO BE RUNNING ROUGH. CAR SLOWED TO A STOP AND I PULLED THE CAR OFF THE ROADWAY. I SWITCHED OFF THE IGNITION AND WAITED APPROXIMATELY 30 SECONDS. I RESTARTED THE CAR. THE ADVISORY LIGHT STAYED OFF AND THE ENGINE RAN NORMALLY THEREAFTER. WHEN THE INCIDENT OCCURRED, THE CAR WAS ON A HIGHWAY CURVING TURN TO THE RIGHT. THE INCIDENT OCCURRED COMING OUT OF THE CURVE.

10/07/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 10/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8B5******
Summary

WHILE DRIVING ON THE HIGHWAY THE MOTOR SHUTS OFF. I HAVE TO QUICK PULL OFF THE ROAD, RESTART THE CAR. IT WILL DRIVE BUT AGAIN GET UP TO HIGHWAY SPEED, CAR SHUTS OFF. AFTER ABOUT THE 5TH TIME, FINALLY A CODE COMES ON, P2111 (THROTTLE ACTUATOR CONTROL SYSTEM - STUCK OPEN. VERY DANGEROUS DRIVING ON THE HIGHWAY.

10/06/2016
Components: AIR BAGS
Incident Date: 09/06/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM0B5******
Summary

TAKATA RECALL I HAD MY CAR AT THE DEALERSHIP RECENTLY TO DO NECESSARY REPAIRS TO THE DRIVER SIDE AIRBAG, THERE IS STILL AN ACTIVE RECALL FOR THE PASSENGER SIDE AIRBAG THAT THEY ARE STILL WAITING ON PARTS FOR. SO ANYWAY I REAR ENDED A VEHICLE WHILE STUCK IN SLOW MOVING RUSH HOUR TRAFFIC ON I35 N IN AUSTIN TX. THIS HAPPENED AFTER THEY HAD WORKED ON MY DRIVER SIDE AIRBAG. I WAS NOT MOVING FASTER THAN 10MPH AND THE COLLISION IMPACT DID VERY MINIMAL DAMAGE TO MY VEHICLE AND THE OTHER DRIVER'S VEHICLE. SINCE IT WAS BUMPER TO BUMPER RUSH HOUR TRAFFIC ON A MAJOR HIGHWAY WE COULD NOT BE BOTHERED WITH WAITING FOR A POLICE REPORT. LIKE I SAID THE DAMAGE WAS MINIMAL BUT THE ACCIDENT DID CAUSE MY AIRBAG TO DEPLOY, WHICH DID CAUSE MINOR BURN INJURIES ON MY HANDS AND ARMS. THIS IS THE MOST MILD TRAFFIC ACCIDENT I HAVE EXPERIENCED IN MY LIFETIME YET IT IS IS THE FIRST TIME I HAVE ACTUALLY SEEN AN AIRBAG DEPLOY, WHICH IS WHY I BELIEVE THERE MAY HAVE BEEN FLAWS WITH THE REPAIR JOB OR THE AIRBAG HAD MALFUNCTIONED. I HAVE ATTEMPTED NUMEROUS TIMES TO GET THE DEALERSHIP TO ADDRESS THIS ISSUE AND I HAVE NOT HAD ANY LUCK. THEY KEEP SAYING THEY ALREADY FIXED IT AND I AM GOING TO HAVE TO PAY FOR THIS OUT OF POCKET BECAUSE MY INSURANCE ALSO WILL NOT COVER THE COST OF REPLACING MY AIRBAG. SO RIGHT NOW I AM CONTINUING TO DRIVE AROUND WITH A DEPLOYED AIRBAG AND MY INSPECTION IS CURRENTLY PAST DUE. SO I HAVE BEEN TOLD THAT MY VEHICLE NEEDS TO BE INSPECTED TO SEE IF THE AIRBAG RECALL REPAIR WORK THAT WAS DONE WAS FAULTY OR INCOMPLETE AND MOST LIKELY WHAT CAUSED MY AIRBAG TO DEPLOY UNNECESSARILY.

10/04/2016
Components: STRUCTURE
Incident Date: 04/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM1B5******
Summary

I NOTICED A YEAR AND A HALF AGO THE PAINT ON THE HOOD WAS BUBBLING UP SO I WENT TO 2 DEALERSHIPS AND ASKED WHAT CAN BE DONE. BOTH SAID NOTHING. IT HAS TO RUST BEFORE SOMETHING CAN BE DONE. NOW, HALF OF THE FRONT OF THE HOOD'S PAINT HAS BUBBLED UP AND PEELED OFF. THIS CHEAP PAINT ISSUE SHOULD BE A RECALL FOR FORD.

10/03/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 02/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5B5******
Summary

ENGINE STALLED WHILE DRIVING SEVERAL TIMES (ONCE ON A CITY STREET AND TWICE ON THE HIGHWAY). ON OTHER OCCASIONS THE CAR WOULD HESITATE TO RESPOND TO THE ACCELERATOR. MECHANIC SCANNED THE COMPUTER AND FOUND CODE P2111 THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN, AND DETERMINED THE CAUSE OF THE PROBLEM TO BE THE THROTTLE BODY.

09/27/2016
Components: POWER TRAIN
Incident Date: 08/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM2B5******
Summary

2011 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO UNATTENDED VEHICLE ROLL-AWAY. *SMD THE CONSUMER STATED HE PARKED THE VEHICLE IN THE GARAGE. A FEW MINUTES LATER, HE HEARD A NOISE AND WHEN HE OPENED THE GARAGE, HE DISCOVERED HIS VEHICLE WAS TIGHT AGAINST THE GARAGE DOOR. WHEN HE OPENED THE DOOR TO THE VEHICLE, HE NOTICED THE VEHICLE WAS IN DRIVE AND NOT IN PARK, ALTHOUGH THE KEY WAS NOT IN THE IGNITION. UPON FURTHER EVALUATION, THE CONSUMER DISCOVERED THE KEY COULD BE REMOVED FROM THE IGNITION IN ANY SHIFTER POSITION. THE DEALER REPLACED THE FLOOR SHIFTER. *JB

09/27/2016
Components: SUSPENSION,ENGINE
Incident Date: 09/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. AFTER DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND SHOOK UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

09/19/2016
Components: AIR BAGS
Incident Date: 09/06/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM0B5******
Summary

TAKATA RECALL: I WAS DRIVING IN RUSH HOUR TRAFFIC ON IH35 NORTH AND I ACCIDENTALLY REAR ENDED A VEHICLE TRYING TO GET ON THE EXIT RAMP. THE IMPACT WAS PRETTY MILD BECAUSE NO ONE WAS MOVING FASTER THAN 5-10 MPH. THE DAMAGE ON BOTH VEHICLES WAS MINIMAL AND BARELY NOTICEABLE BUT THE AIRBAG ON MY DRIVER SIDE DID DEPLOY. I HAD BROUGHT MY VEHICLE TO THE DEALERSHIP AS PART OF A SAFETY RECALL BEFORE THIS ACCIDENT. I HIGHLY SUSPECT THAT THE AIRBAG MAY HAVE DEPLOYED UNNECESSARILY OR DUE TO SOME FLAW IN THE REPAIR JOB. I HAVE ATTEMPTED TO BRING MY CAR TO THE DEALERSHIP AND UPON SEEING THE AIRBAG DEPLOYED, MOST OF THE SERVICE PEOPLE START TALKING ABOUT HOW MUCH IT IS GOING TO COST TO FIX IT. I HAVE A SAFETY RECALL LETTER FROM FORD ASSURING ME THAT I SHOULD BE ABLE TO HAVE THIS FIXED PROMPTLY AND FREE OF CHARGE. I HAVE BEEN IN SEVERAL CAR ACCIDENTS, MUCH MORE SEVEREIMPACTS THAN THIS ONE BUT THIS WAS THE FIRST TIME I HAVE EVER SEEN MY CAR'S AIRBAG DEPLOY, AND THE LETTER I HAVE DOES WARN ME THAT IT COULD POSSIBLY DEPLOY ABNORMALLY.

08/27/2016
Components: AIR BAGS,STRUCTURE
Incident Date: 08/12/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM2B5******
Summary

I WAS RECENTLY IN A WRECK AND THE AIRBAGS DEPLOYED. MY CAR IS STUCK AT THE BODY SHOP BECAUSE THEY CAN NOT GET AN AIRBAG FOR IT. MY INSURANCE ON MY RENTAL CAR WILL BE UP IN 2 WEEKS, THE CAR WOULD HAVE BEEN FIXED ALREADY IT JUST HAD MINOR FRONT END DAMAGE AND THE WINDSHIELD CRACK DUE TO THE AIRBAG AND THE AIRBAG INJURED MY RIGHT ARM. IT NEVER SHOULD DEPLOYED IN THE FIRST PLACE THE IMPACT WAS NOT EVEN THAT SEVERE. I HAVE CONTACTED FORD MULTIPLE TIMES AND THEY NEVER GET BACK WITH ME THIS IS BEGINNING TO GET VERY FRUSTRATING. MY CAR IS EASILY REPAIRABLE BUT ITS JUST SETTING THERE BECAUSE OF NO AIRBAG. SOME HELP IN THIS MATTER WOULD BE APPRECIATED THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

08/05/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXB5******
Summary

I WAS DRIVING ON THE FREEWAY GOING 60MPH WHEN ALL OF A SUDDEN MY CARS POWER JUST CUT OFF AND IT WENT INTO LIMP MODE AND HAD THE WORST IDLE AT 1100 RPM UNTIL I TURNED OFF THE VEHICLE. I THEN TURNED IT BACK ON AND THE LIMP MODE LIGHT WENT AWAY BUT A FEW MORE MILES UP IT CUT POWER AGAIN AND ALMOST CAUSED A WRECK AS I HAD TO QUICKLY THINK AND GET TO THE SIDE OF THE FREEWAY. IT HAPPENED 2 MORE TIMES THAT DAY TIL I GOT IT HOME AND GOT THE ENGINE CODE P2111. I FOUND OUT LATER ITS A FAULTY THROTTLE BODY THAT THEY USED IN FUSIONS AND OTHER MODELS AND EVERYONE IS HAVING THIS SAME ISSUE OF IT RANDOMLY CUTTING OFF. IT'S A FAULTY THROTTLE BODY THAT SHOULD BE RECALLED!

08/01/2016
Components: AIR BAGS
Incident Date: 07/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

07/31/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVP8AM4B51******
Summary

THE CAR WAS IN MOTION GOING DOWN THE INTERSTATE ABOUT 70 MPH. ALL OF THE SUDDEN THE CAR SPEED DROPPED SLOWLY UNTIL IT REACHED ABOUT 20 MPH WITH THE GAS PEDAL ALL THE WAY TO THE FLOOR AND IT WOULD NOT PICK SPEED BACK UP. THE SERVICE LIGHT CAME ON AND I PULLED OVER. WHEN THE GAS PEDAL WAS PUSHED WHILE THE CAR WAS IN PARK IT WOULD NOT REV AT ALL. ONCE THE CAR WAS BACK IN MOTION IT WOULD NOT GO OVER 15MPH. AFTER THE CAR WAS TURNED OFF AND THE BATTERY RESET THE CAR WAS WORKING LIKE NORMAL FOR A FEW DAYS. ONCE AGAIN DRIVING DOWN THE INTERSTATE OUT OF NOWHERE THE SERVICE LIGHT CAME ON AND THE CARS SPEED DECLINED ONCE AGAIN, ONCE THE CAR WAS TURNED OFF AND RESET IT WORKED FINE. THIS PROBLEM KEEPS HAPPENING WITH NO WARNING

07/25/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7B5******
Summary

I CAN BE DRIVING MY CAR AND IT WILL JUST LOSE POWER... I CAN BE SITTING AT A RED LIGHT...I CAN BE ON THE HIGHWAY AND IT'LL JUST STOP PULLING... THE CHECK ENGINE LIGHT POP ON AND A WRENCH LIGHT POPS ON THE DASH....I HAVE TO PULL OVER OUT OF TRAFFIC WHICH IS EXTREMELY DANGEROUS ONTO THE SIDE OF THE ROAD...I WOULD TURN THE CAR OFF AND WAIT A MINUTE.. START IT BACK UP...THE WRENCH SIGNAL IS GONE BUT THE CHECK ENGINE LIGHT IS STILL ON...THIS HAS BEEN GOING ON WITH THIS CAR FOR A WHILE NOW...AND I TOOK IT TO AUTO ZONE... THEY DID DIAGNOSTICS ON IT AND SAID IT WAS THE EIT OR THROTTLE BODY.

07/24/2016
Components: AIR BAGS
Incident Date: 07/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2B5******
Summary

TAKATA RECALL: FORD REQUIRES THE CAR 1 WK TO MAKE THE REPAIR AND DOES NOT PROVIDE ANY RENTAL CAR SUBSTITUTE, SO THE REPAIR CANNOT BE COMPLETED PROPERLY!!

07/20/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 07/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM3B5******
Summary

THE CAR STOPPED TAKING GAS ON THE HIGHWAY. WE HAD TO STOP, SHUT OFF THE ENGINE AND RESTART. WITHIN 2 WEEKS IT HAPPEND SEVERAL TIMES, 1 WEEK AFTER THE FIRST TIME IT HAPPENED 7 TIMES IN ONE HOUR. THE FORD GARAGE SENT US HOME AFTER THE FIRST TIME, WE SHOULD WATCH. THEN WE SHOULD WAIT 4 WEEKS FOR A REPAIR (MISSING PARTS). FINALLY THEY REPAIRED IT 1 DAY PRIOR TO OUR DEPARTURE BACK HOME. IT WAS THE THROTTLE BODY WHICH HAD TO BE EXCHANGED. BUT WE DIDN'T RECEIVE ANY SUPPORT FROM FORD OR FROM THE DEALER (GALLOWAY IN FT.MYERS). WE PAID OVER 1000$. THE VEHICLE HAS ONLY 42000 MILES.

07/11/2016
Components: AIR BAGS
Incident Date: 07/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 16V384000 (AIR BAGS) HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS REMEDY NOT YET FOUND. UPDATED 09/06/16*LJ ACCORDING TO THE INVOICE, THE DRIER'S SIDE AIR BAG INFLATOR WAS REPLACED. UPDATED 0908/16.*JB

07/11/2016
Components: SEATS
Incident Date: 07/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0B5******
Summary

THE NON-ADJUSTABLE HEADREST PUSHES MY HEAD TOO FAR FORWARD AND DOWN. THIS CAUSES PAIN IN MY NECK AND SPINE.

07/08/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 07/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8B5******
Summary

WHILE DRIVING, WITHOUT WARNING, THE VEHICLE'S WRENCH WARNING LIGHT COMES ON AND THE VEHICLE GOES INTO IDLE MODE. THE CAR WILL NOT ACCELERATE AND YOU HAVE TO PULL OVER, TURN THE ENGINE OFF, AND THEN RESTART THE CAR.

06/30/2016
Components: AIR BAGS
Incident Date: 06/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FFXB5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/28/2016
Components: AIR BAGS
Incident Date: 06/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF1B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/28/2016
Components: AIR BAGS
Incident Date: 08/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/03/2016
Components: AIR BAGS
Incident Date: 07/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/02/2016
Components: STRUCTURE
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6B5******
Summary

THERE IS BUBBLING PAINT ON THE ALUMINUM HOOD OF MY CAR. THE CORROSION AND BLISTERING IS AN ONGOING PROBLEM THAT FORD NEEDS TO ADDRESS. THE ENGINEERING DEPARTMENT SHOULD STEP UP TO THE PLATE. THIS IS NO FAULT OF MINE. GARAGED AND ONLY 32,500 MILES. SMALL AMOUNTS OF BUBBLING HAS BEEN PRESENT FOR A WHILE, AND RECENTLY SPREAD TO A LARGER AREA. THE ONLY REMEDY IS TO REPLACE THE HOOD.

06/02/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Summary

2011 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE AT DEALERSHIP TO REPAIR AIRBAG RECALL. CONSUMER HAD VEHICLE REPAIRS COMPLETED AT BODY SHOP AND SEEKS REIMBURSEMENT. *SMD

06/01/2016
Components: AIR BAGS
Incident Date: 06/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/16/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXB5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/16/2016
Components: STEERING,AIR BAGS
Incident Date: 05/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM7B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL LOCKED UP AND THE ADVANCE TRACK LIGHT AND SERVICE STEERING NOW LIGHT ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND WAS LATER TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT NOTIFIED A LOCAL DEALER AND SECURED A REPAIR APPOINTMENT FOR THE FOLLOWING MORNING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

05/10/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0B5******
Summary

NORMAL DRIVING ON HIGHWAY, SPEED AROUND 50 MPH, CAR ABRUPTLY LOSES POWER AND GOES INTO "LIMP" MODE WITH FLASHING WRENCH LIGHT ON DASH. CAR DOES NOT RESPOND TO THROTTLE AND BARELY MOVES WITH ROUGH IDLE. AFTER STOPPING AND TURNING CAR OFF AND RESTARTING, PROBLEM IS TEMPORARILY FIXED, BUT COMES BACK WITHIN A FEW MINUTES. CEL CODE IS P2111.

05/05/2016
Components: AIR BAGS
Incident Date: 10/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE WARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.

05/04/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JS3B5******
Summary

TAKATA RECALL I DRIVE A SHELBY GT500 AND LIVE IN PALM HARBOR, FL WHICH IS A HOT CLIMATE. I WAS NOTIFIED LAST MAY BY FORD OF THIS RECALL AND THEY INDICATED I WOULD RECEIVE ANOTHER NOTICE IN A FEW MONTHS TO GET THE CAR REPAIRED. ONE YEAR LATER I STILL HAVE NOT BEEN NOTIFIED OF A DEALER TO TAKE THE CAR TO HAVE IT REPAIRED. THIS CAR IS MY DAILY DRIVER AND SINCE IT HAS BEEN TESTED BY FORD TO BE ABLE TO ACHIEVE SPEEDS OF 180MPH I FEEL THAT I AM BEING LEFT IN A VERY DANGEROUS POSITION SINCE IT STILL HASNT BEEN REPAIRED. EVERY TIME I START THE CAR AND DRIVE AWAY I AM PUTTING MY LIFE IN FORD'S HANDS SINCE THEY HAVE FAILED TO FIX A KNOWN AIR BAG DEFECT. THIS RECALL GETS EXPANDED ALMOST DAILY AND I SEE NO RELIEF IN SIGHT. HOW DO I GET MY CAR FIXED NOW BEFORE SOMETHING HAPPENS OR HOW DO I GET FORD TO REPLACE IT WITH A NON IMPACTED MODEL? THIS IS NOT A STANDARD MUSTANG BUT LIKE I STATED A SHELBY GT500 OF WHICH ONLY 5000 WERE EVEN PRODUCED IN 2011 - THIS IS A SPECIALTY HIGH PERFORMANCE SPORTS CAR AND THE DISREGARD FOR MY SAFETY HAS TO BE ADDRESSED NOW. PLEASE ADVISE WHAT MY NEXT STEPS ARE TO EITHER HAVE THIS REPAIR NOW OR REPLACED.

05/03/2016
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PART UNAVAILABILITY. THE CONTACT WAS UNAWARE IF THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

04/28/2016
Components: AIR BAGS
Incident Date: 05/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM1B5******
Summary

I RECEIVED THE AIRBAG RECALL NOTICE ALMOST A YEAR AGO AND THE PARTS ARE STILL NOT AVAILABLE TO FIX MY CAR..

04/22/2016
Components: AIR BAGS
Incident Date: 10/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/21/2016
Components: AIR BAGS
Incident Date: 01/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2B5******
Summary

FORD IS DELAYING THE REPAIRS ON THIS CAR. THEY WILL NOT GIVE ME A DATE WHEN THIS WILL BE DONE AND I WANT TO GIVE THIS CAR TO MY NEPHEW BUT AM AFRAID FOR HIS SAFETY. PLEASE MAKE FORD DO THE RESPONSIBLE THING.

04/19/2016
Components: AIR BAGS
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/14/16*LJ

04/15/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7B5******
Summary

RECEIVED A RECALL NOTICE IN JULY 2015 FOR THE AIR BAGS IN MY 2011 FORD MUSTANG. I CALLED THE DEALER A FEW DAYS AFTER RECEIVING THE LETTER TO SEE WHEN I SHOULD BRING IN THE CAR FOR REPAIR. I WAS TOLD THEY WOULD CALL ME WHEN TO BRING IN THE CAR. WAITED 3 MONTHS AND CALLED AGAIN, I WAS TOLD TO WAIT FOR THEIR CALL, "SO DON'T BOTHER US AGAIN". I WAITED AGAIN AND THEN CALLED FORD, THEY SENT ME BACK TO THE DEALER. CALLED THE DEALER AGAIN AND WAS TOLD TO STOP BOTHERING THEM, THEY WILL CALL ME IF OR WHEN THEY FEEL LIKE IT. FORD CO. AND THEIR DEALER DON'T CARE IF I GET A FACE OF METAL PIECES BUT I DO. ISN'T THERE SOME WAY TO HOLD THEM RESPONSIBLE FOR SELLING ME AN UNSAFE CAR.

04/13/2016
Components: AIR BAGS
Incident Date: 07/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FFXB5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/09/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8KS3B5******
Summary

TAKATA INFLATORS; I WAS ADVISED BY FORD IN WRITING ON JULY 2015 AND IT STATED I WOULD BE ADVISED WHEN TO TAKE IT TO A DEALER TO HAVE IT REPLACED. NOTHING SINCE THEN. I AM CONCERNED ABOUT MY SAFELY. HOW LONG DO THEY HAVE?

04/08/2016
Components: AIR BAGS
Incident Date: 09/14/2015
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/08/2016
Components: AIR BAGS
Incident Date: 04/08/2014
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/08/2016
Components: AIR BAGS
Incident Date: 04/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/14/16*LJ UPDATED 06/15/16.*JB

04/08/2016
Components: AIR BAGS
Incident Date: 04/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8B5******
Summary

TAKATA RECALL ALMOST 12 MONTHS HAVE ELAPSED SINCE I BECAME AWARE OF THE RECALL FOR MY CAR THROUGH NATIONAL NEWS MEDIA.. I HAVE NEVER BEEN CONTACTED BY FORD MOTOR COMPANY EVEN THOUGH I BOUGHT THE CAR NEW. I HAVE ASKED MY PREFERRED FORD DEALER WHEN THEY WILL IMPLEMENT THIS RECALL. THE LAST OCCASION WAS RECENTLY WHEN I HAD MY CAR SERVICED ON 4/6/2016 AND I WAS ADVISED THAT THERE ARE NO REPLACEMENT PARTS AVAILABLE SO FAR BUT IT IS EXPECTED TO IMPLEMENT THE RECALL "LATER THIS YEAR". THIS SITUATION PUTS MY FAMILY AND MY PASSENGERS AT RISK OF INJURY OR WORSE AND FORD MOTOR COMPANY HAVE NOT RESOLVED THIS IN ALMOST 12 MONTHS. THIS IS IRRESPONSIBLE IN THE EXTREME AND SHOULD NOT BE ALLOWED TO CONTINUE. OWNERS SHOULD NOW BE GIVEN A SAFE, REPLACEMENT VEHICLE UNTIL THE RECALL IS CARRIED OUT. MY LOCAL TV NEWS CHANNEL (CHANNEL 13 LAS VEGAS) LAST NIGHT AGAIN RECOMMENDED VEHICLE OWNERS TO CHECK OUT POSSIBLE RECALLS AND ACCORDINGLY I HAVE RESEARCHED THE INTERNET TO CHECK IF THERE IS ANY FURTHER PROGRESS ON MY FORD. THERE IS NOTHING NEW AND SO I FEEL FULLY JUSTIFIED IN LODGING THIS COMPLAINT WITH YOURSELVES. AS AT TODAY'S DATE. ( LAST NOVEMBER I CONTEMPLATED REPLACING MY CAR WITH A CHEVROLET. CAMARO. THE GM DEALER SAID THAT HE WAS HESITANT TO TAKE A FORD MUSTANG IN PART EXCHANGE BECAUSE OF THE RISK OF AIR BAG FAILURE AND THE FACT THAT CHECKS WERE NOT BEING DONE. HE POINTED OUT THAT AS A RESULT OTHER DEALERS WERE FACTORING IN THIS SITUATION AND IN CONSEQUENCE PART-EXCHANGE VALUES WERE NOW LOWERED.).

04/07/2016
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4B5******
Summary

WHILE DRIVING MY 2011 V6 MUSTANG THE CAR WILL COMPLETELY LOOSE POWER. THIS HAS HAPPENED ON THE HIGHWAY AND ON SIDE STREETS. THERE IS NO WARNING. THE WRENCH LIGHT COMES ON AND THE CAR IS FORCED TO IDLE. NO RESPONSE AT ALL TO THROTTLE INPUT. ERROR CODE READ IS P2111 WHICH INDICATES "THROTTLE ACTUATOR "A" CONTROL SYSTEM - STUCK OPEN". IT IS MY UNDERSTANDING THAT THE THROTTLE BODY IN THIS VEHICLE IS THE SAME AS USED IN OTHER FORD VEHICLES. A RECALL HAS BEEN ISSUED FOR THOSE OTHER VEHICLES BUT EVERYONE SUFFERING FROM THIS ON THE V6 MUSTANG IS ON THEIR OWN. THIS CAN BE VERY DANGEROUS FOR PEOPLE ACCELERATING TO MERGE AND VERY DANGEROUS ON THE HIGHWAY TO STOP IN THE MIDDLE OF THE ROAD OR HAVE TO LIMP TO THE SHOULDER THROUGH TRAFFIC AT IDLE. I HAVE ALREADY PAID $300 FOR A FULL THROTTLE BODY SERVICE AND THE SAME THING IS STILL HAPPENING.

03/23/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM0B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/21/2016
Components: AIR BAGS
Incident Date: 03/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM5B5******
Summary

TAKATA RECALL.I OWN A 2011 FORD MUSTANG. I RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR IS STILL UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MY FORD DEALER SAID I SHOULD CONTACT YOU AND FILE THIS COMPLAINT. PLEASE GET THE PART!!!!!!!

03/14/2016
Components: AIR BAGS
Incident Date: 05/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM5B5******
Summary

TL* TAKATA RECALL.THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/29/2016
Components: SEATS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT THE DRIVER'S SEAT LEVER WAS DEFECTIVE. THE CONTACT WAS UNABLE TO ADJUST THE DRIVER SEAT FORWARD, WHICH PREVENTED THE CONTACT FROM BEING ABLE TO REACH THE BRAKE AND ACCELERATOR PEDALS. THE MANUFACTURER STATED THAT THE DEFECTIVE LEVER WAS NOT RECALLED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

02/28/2016
Components: SUSPENSION,AIR BAGS,SERVICE BRAKES
Incident Date: 05/31/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM2B5******
Summary

AIR FAIL TO DEPLOY WHEN HIT BY A UNINSURED MOTORIST WHO WAS SPEEDING THROUGH A SCHOOL ZONE DID AN LEGAL LANE CHANGE HIT ME WHILE I WAS MAKING A LEFT TURN SEAT BELT ON LEFT TURN BLEAKER ON TURNING WHEN SAFE BAM!!! NEVER SEEN IT COMING MY HEAD SLAMMED INTO THE STEEL FAME OF MY 2011 FORD MUSTANG V6 HEAD NECK BACK MID LOWER BACK EVERY THING FROM HEAD TO TOE ON MY LEFT HURTS LIKE HELL RIBS ON BOTH SIDES KNEES HANDS FEET AS WELL.

02/17/2016
Components: AIR BAGS
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

02/05/2016
Components: AIR BAGS
Incident Date: 02/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF1B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/04/2016
Components: ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER
Incident Date: 02/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF9B5******
Summary

MY BACK PASSENGER FLOOR IS SOAKING WET FOR NO REASON. I HAVE HAD ISSUES WITH MY AIR CONDITIONING. DEALERSHIP SAID I HAD A LEAK BUT COULD NOT FIND THE PROBLEM. I RESEARCHED WHEN THEY COULDN'T FIND IT. MY CAR STARTED TO NOT ONLY BLOW HOT AIR, BUT STARTED SMELLING MOLDY. MY CABIN AIR FILTER AND THE CARPARTMENT WAS FULL OF WATER. THE FILTER WAS SOAKING WET AND FULL OF MOLD. I CHANGE IT AND DRAINED THE WATER MYSELF. MY CAR AC RAN BETTER THAN EVER UP TO YESTERDAY. MY AC IS NOT BLOWING THE ICE COLD AIR AND THEIR IS LOTS OF WATER ON THE BACK FLOOR. I HAVE HEATED SEATS. THE ELECTRICAL PARTS ARE UNDER THE SEATS. I WAS TOLD BY THE DEALERSHIP I HAVE THE BEST WARRANTY BUT IT DOESN'T COVER WATER. IT DIDN'T COVER THE AC EITHER. I'M TOLD I'M GOING TO HAVE TO PAY ANOTHER $300+ TO FIX MY CAR WHEN THIS IS A PROBLEM WITH 2005- PRESENT MUSTANGS. LOOK AT HTTP://WWW.ALLFORDMUSTANGS.COM/FORUMS/2011-2014-MUSTANG-TALK/441897-2011-GT-PASSENGER-FOOT-WELLS-FLOODED-DURING-RAINSTORM.HTML#/FORUMSITE/20799/TOPICS/441897?PAGE=1. HE HAD THE SAME ISSUE. I'M STILL WAITING FOR MY SEAT BELT RECALL TO BE FIXED. I'VE HAD MY SEAT BELT WARNING A YEAR AFTER I GOT THE CAR. I WAS TOLD IT TOO WASN'T COVERED BY THE WARRANTY AND I WOULD HAVE TO PAY FOR THE DIAGNOSTIC TO SEE WHAT IS CAUSING THE WARNING LIGHT ON MY DASH. FORD NEEDS TO BE HELD RESPONSIBLE FOR THEIR CARS AND START FIXING THEM. I HAVE SEVERE ALLERGIES. MY BACK SEAT ALREADY HAS GREEN LOOKING MOLD ON THE CARPET THAT OBVIOUSLY THE WATER HAS BEEN THERE FOR SOME TIME. I'M VERY UPSET BY HOW IT'S ABOUT THE MONEY AND NOT THE CUSTOMER SERVICE ANYMORE. I DON'T FEEL SAFE AND I OWE TOO MUCH. I CAN'T GET OUT OF MY CAR LOAN SO I'M STUCK WITH THIS LEMON. PLEASE, PLEASE HELP ME. LOOK INTO THE MULTIPLE COMPLAINTS OUT ON THE INTERNET ABOUT THE CABIN AIR FILTER DRAIN BACKING UP INSIDE THE CAR. FORD NEEDS TO FIND A SOLUTION AND FIX THE DAMAGES DONE SO FAR. MY CAR STAYS IN A GARAGE EXCEPT WHEN I'M AT WORK. I HOPE YOU WILL LOOK INTO MY ISSUE. THANK YOU FOR YOUR TIME.

01/28/2016
Components: AIR BAGS
Incident Date: 01/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVB8AM6B51******
Summary

TAKATA RECALL: I WAS INFORMED OF THE RECALL IN JULY 2015 WHEN I RECEIVED A LETTER IN THE MAIL. I HAVE YET TO HEAR BACK FROM THEM THAT THE PARTS ARE IN TO GET THE AIR BAG FIXED AND IT'S ALMOST FEBRUARY 2016. I'VE READ THAT THERE HAVE BEEN 10 DEATHS RELATED TO THIS RECALL AND OTHER INJURIES ASSOCIATED WITH THE ISSUE. I DRIVE A LOT FOR WORK AND MY AREA JUST RECENTLY GOT NEARLY 3 FEET OF SNOW. I'M ALREADY FEELING UNSAFE DRIVING MY CAR IN THE SNOW BUT THIS ISSUE ON TOP OF IT IS REALLY MAKING ME UPSET. I LOVE MY CAR AND CONTINUE TO MAKE MONTHLY PAYMENTS ON IT THAT I'M BECOMING LESS AND LESS EXCITED TO MAKE KNOWING THAT EVERY TIME I HOP IN MY CAR TO GO SOMEWHERE, THERE'S A CHANCE OF ME DYING FROM SHARDS OF METAL BEING EJECTED OUT OF MY AIRBAG AT ME. I'D FEEL SO MUCH SAFER KNOWING THAT I WAS DRIVING A SAFE RENTAL CAR UNTIL THE PARTS COME IN TO FIX MY AIRBAG ISSUE. UNFORTUNATELY, I'VE SPOKEN TO BOTH TAKATA AND FORD TODAY AND BOTH COMPANIES DENY GIVING ME A RENTAL CAR UNTIL THOSE PARTS (WHICH ARE ON BACK ORDER) COME IN. I DON'T UNDERSTAND HOW SUCH A BIG COMPANY CAN CREATE SUCH A POTENTIALLY FATAL PROBLEM AND NOT TAKE EVERY MEASURE TO KEEP THE CONSUMER'S BEST INTEREST AT HEART. I'VE INVESTED IN MY CAR AND I'M NOW AT A HIGHER RISK OF FATALITY BY DRIVING IT. AIRBAGS ARE SUPPOSED TO PROVIDE SAFETY, NOT CREATE MORE HARM. TAKATA REALLY NEEDS TO STEP UP AND MAKE THINGS RIGHT WITH THE CONSUMERS, AND IF THEY'RE NOT WILLING TO THEN FORD NEEDS TO. AT THIS POINT, I'M READY TO SELL MY CAR AND GET A BICYCLE TO AVOID BOTH COMPANIES, UNFORTUNATELY WEATHER AND MY COMMUTE DON'T ALLOW FOR THAT.

01/25/2016
Components: STEERING
Incident Date: 01/04/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8CF6B5******
Summary

INTERMITTENT LOSS OF POWER STEERING WHILE DRIVING. HAVE TO CONSTANTLY TRY TO TURN OFF CAR AND RESTART TO GET THE ELECTRONIC POWER STEERING TO WORK AGAIN. LOST POWER STEERING ON THE INTERSTATE WITH KIDS IN THE CAR AND ENDED UP IN THE GRASS, ALMOST TAKING OUT THE GUARDRAIL. FORD DEALERSHIP SAYS THERE HAVE BEEN 450,000 2011-2012 VEHICLES THAT HAVE BEEN RECALLED FOR THIS EXACT PROBLEM AND PART, YET SOMEHOW THE MUSTANGS WEREN'T IN THE RECALL. DEALERSHIP QUOTED $1500 TO REPLACE THE SAME PART THAT IS BEING RECALLED ON OTHER VEHICLES. I HAVE READ MANY OTHER PEOPLE ARE HAVING THIS PROBLEM WITH THE SAME MUSTANGS. I'M AFRAID TO DRIVE MY KIDS AND FAMILY ANYWHERE IN THIS CAR! IT'S AN ACCIDENT WAITING TO HAPPEN!!

01/22/2016
Components: AIR BAGS
Incident Date: 08/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0B5******
Summary

TAKATA INFLATORS: BASICALLY MY COMPLAINT IS SIMPLY THAT FORD HAS BEEN NOTIFIED OF THIS POTENTIALLY DEADLY DEFECT AND HAS NOT REPAIRED A SINGLE DEFECTIVE AIRBAG SINCE THAT TIME. I HAVE REPEATEDLY BEEN ATTEMPTING TO GET FORD TO REPAIR THE DEFECT SINCE THEY SOLD ME THE CAR IN AUGUST (WHEN THEY PROMISED THEY COULD FIX IT ASAP), BUT I'M BEING TOLD THAT FORD DOESN'T EVEN HAVE ANY PARTS MADE TO FIX IT YET. I WOULD DEEPLY APPRECIATE IT IF YOU COULD LOOK INTO WHAT SORT OF TIMELINE WAS PROMISED BY FORD AND WHETHER THEY ARE MAKING EVERY EFFORT TO GET THIS POTENTIAL DEATHLY ISSUE FIXED AS SOON AS POSSIBLE. THANK YOU, *TR

01/21/2016
Components: STEERING
Incident Date: 01/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL LOST POWER. THE CONTACT PULLED TO THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED TO HOME. THE CONTACT CALLED A LOCAL DEALER AND WAS INFORMED TO TAKE THE VEHICLE TO A SHOP FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO HAVE THE DEALER DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

01/15/2016
Components: AIR BAGS
Incident Date: 07/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/01/16*LJ

01/13/2016
Components: AIR BAGS
Incident Date: 05/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXB5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/08/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM3B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 50 MPH, THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/07/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/05/2016
Components: AIR BAGS
Incident Date: 07/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8B5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/29/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 12/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE FAILED TO ACCELERATE AND STARTED LOSING POWER. THE CONTACT STATED ALSO THAT THE ELECTRONIC THROTTLE BODY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS MERGED TO THE SHOULDER OF THE ROAD BUT STILL FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,800. UPDATED 02/12/16*LJ

12/09/2015
Components: AIR BAGS
Incident Date: 07/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11/30/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 10/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7B5******
Summary

IMMEDIATE LOSS OF POWER AND COMPLETE LOSS OF ACCELERATION. THIS HAS OCCURRED IN AN INTERSECTION AND IN THE MIDDLE OF A MULTI-LANE HIGHWAY AT 35 MPH AND 60 MPH AND WHEN EITHER ACCELERATING OR HOLDING AT A STEADY SPEED. THE WRENCH LIGHT COMES ON AND THE VEHICLE IMMEDIATELY LOSES POWER AND DECELERATES REGARDLESS OF SPEED. THE VEHICLE IS INOPERABLE UNTIL IT IS TURNED OFF AND RESTARTED. THE PROBLEM IS RECURRING AND UNPREDICTABLE. BECAUSE THE CODE DISAPPEARS UPON RESTARTING IT CANNOT BE DIAGNOSED. I HAD TO GET A CODE READER TO GET THE CODE WHICH HAD TO BE USED AFTER AN EMERGENCY STOP ALONG THE HIGHWAY. THIS IS DANGEROUS AS THERE IS NO WARNING BEFORE THE LOSS OF POWER. ERROR CODE P2111-THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN. THE PROBLEM HAS OCCURRED 10/29/15, 11/16/15, 11/25/15, AND 11/30/15.

11/16/2015
Components: POWER TRAIN
Incident Date: 11/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8B5******
Summary

I HAVE EXPERIENCED AT HIGH RPMS SWITCHING FROM 1ST GEAR TO 2ND THE TRANSMISSION FAILED TO GO IN GEAR ON SEVERAL OCCASIONS.AND ALSO 3RD TO 4TH..DEALER SAYS IT'S COMMON AT TIMES.AFTER MONTHS OF DEALING WITH THIS ISSUES 5TH GEAR IS GRINDING AND IS AT THE DEALER FOR REPAIR AT MY EXPENSE.

11/16/2015
Components: AIR BAGS
Incident Date: 11/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1B5******
Summary

A RECALL WAS ISSUED ON 05/28/2015 FOR DEFECTIVE AIRBAGS THAT COULD RESULT IN INJURY OR DEATH IF ACTIVATED. THE REPLACEMENT PART IS NOT YET AVAILABLE. I REQUESTED THAT FORD PROVIDE A LOANER CAR AND I WAS ADVISED THAT "AT THIS TIME, IF A LOANER VEHICLE IS AN OPTION, THIS IS SOMETHING THAT YOU WOULD HAVE TO DISCUSS WITH THE DEALERSHIP. FORD IS NOT OFFERING LOANER VEHICLES. THE U.S. GOVERNMENT'S NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION SAYS THAT IT (NHTSA) WILL ORGANIZE AND PRIORITIZE THE REPLACEMENT OF THE DEFECTIVE AIRBAG INFLATORS TO ENSURE THAT DEFECTIVE INFLATORS ARE REPLACED WITH SAFE ONES AS QUICKLY AS POSSIBLE, ADDRESSING THE HIGHEST RISKS FIRST. ACCORDING TO NHTSA ADMINISTRATOR MARK ROSEKIND, YOU ARE ENCOURAGED TO TAKE YOUR VEHICLE TO THE DEALERSHIP FOR REPAIR AS SOON AS YOU ARE NOTIFIED THAT PARTS ARE AVAILABLE, BUT YOU SHOULD CONTINUE TO DRIVE YOUR VEHICLE UNTIL THEN." SO I AM BEING TOLD BY THE NHTSA THAT IT IS OK FOR MY DAUGHTER TO DRIVE HER VEHICLE AND ESSENTIALLY RISK HER LIFE OR SERIOUS INJURY? I WOULD JUST LIKE CONFIRMATION OF THAT SINCE IT HAS BEEN OVER 4 MONTHS AND NO REPLACEMENT PART IS YET AVAILABLE NOR HAVE I BEEN GIVEN A TIME FRAME FOR WHEN IT WILL BE AVAILABLE.

11/11/2015
Components: ENGINE
Incident Date: 10/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM5B5******
Summary

CAR STALLS GOES INTO LIMP MODE NO WARNING .VERY BAD ON FREEWAY CANT GET OFF THE ROAD I HAVE HAD 3 CLOSE CALLS A LIGHT COMES ON AM TOLD BY FORD DEALER IT COULD BE THE THROTTLE BODY BUT NO CODES ARE SHOWING UP.I HAVE LOOKED ON LINE AND THIS SEEMS TO BE A PROBLEM WITH THIS CAR AND OTHER FORD CARS.IHAVE TALKED TO THE DEALER AND HE SAID THE THROTTLE BODY IS NOT COVERED BY WARRENTY THESE CARS SHOULD BE CORRECTED THEY ARE DANGEROUS I HATE TO DRIVE THE CAR MY CAR IS STILL UNDER WARRENTY.

11/10/2015
Components: AIR BAGS
Incident Date: 05/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF5B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/18/16*LJ *TR

11/06/2015
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/05/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 06/14/2014
Crash: No
Fire: No
Summary

CAR RANDOMLY GOES INTO "LIMP HOME" MODE. CODE COULD NOT BE CAUGHT BY DEALER SO I PURCHASED A SCANNER. CODE CAUGHT EVERYTIME IS P2111 REPRESENTING THAT THE THROTTLE BODY ACTUATOR IS STUCK OPEN. THIS CAN HAPPEN WITHIN A FEW MILES OF DRIVING OR UP TO 20 MILES. IT CAN HAPPEN AT 5 MPH OR 65 MPH. IT CAN HAPPEN WITHIN THE FIRST FEW MINUTES OF A TRIP OR 30 MINUTES IN. IT CAN HAPPEN ONCE OR EVERY FEW MINUTES. THIS IS VERY DANGEROUS AS THE LIMP HOME DOES NOT GET ENOUGH POWER TO GET OFF ROAD. I ALMOST CAUSED A MULTI CAR ACCIDENT . CAN YOU IMAGINE DRIVING DOWN THE HIGHWAY AND THE CAR JUST STOPS? IT DOESN'T EVEN COAST. I SEE THIS COMPLAINT ON ALOT OF FORD FORUMS. IT IS LIKE FORD IS JUST WAITING FOR SOMEONE TO BE KILLED OR SUE THEM BEFORE THEY SOLVE THE ISSUE. I HAVE TAKEN IT TO THE FORD DEALER AND THEY SAY IT IS MY BATTERY. I WENT TO AN INDEPENDENT SOURCE AND THEY TESTED MY BATTERY AND I HAD KNOWN, THE BATTERY IS FINE. I HAVE BEEN INTO FORD SERVICE NUMEROUS TIMES AND WHEN I RETURN THEY DO EVERTHING BUT FIX THE ISSUE. THE DATE BELOW IS THE 1ST TIME EXPERIENCED. IT DIDN'T HAPPEN OFTEN BUT THIS YEAR IS EVERYTIME I DRIVE.

11/05/2015
Components: AIR BAGS
Incident Date: 07/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11/03/2015
Components: AIR BAGS
Incident Date: 04/04/2015
Crash: Yes
Fire: No
Summary

I WAS INVOLVED IN A NO-FAULT ACCIDENT IN MY 2011 FORD MUSTANG IN APRIL OF THIS YEAR AFTER SOMEONE IN THE LANE TO MY LEFT WHO WAS HELD UP IN TRAFFIC IN HIS LANE PULLED OUT INTO MY LANE WITHOUT LOOKING, CAUSING MY VEHICLE TO SMASH INTO HIM. THE FORCE OF THE CRASH CAUSED OVER $9,000 IN DAMAGE TO MY VEHICLE AND LEFT ME WITH 5 HERNIATED DISCS, HIP PROBLEMS, AND A NUMBER OF OTHER ISSUES. I HAVE HAD A SERIES OF SHOTS IN MY NECK, AS WELL AS MY SPINE, BOTH OF WHICH HAVE NOT ALLEVIATED MY PAIN. I AM NOW BEING TOLD THAT THERE IS NOTHING THAT THEY CAN DO FOR MY NECK AT THIS TIME, AND THAT I HAVE TO JUST LEARN TO LIVE WITH THE PAIN, AND ALSO THAT I NEED TO HAVE SURGERY ON MY LOWER BACK. MY AIRBAG DID NOT DEPLOY. TWO MONTHS LATER, I GOT A RECALL LETTER IN FROM FORD, BUT I TOOK MY CAR UP TO THE DEALERSHIP, AND THEY SAID THAT THERE IS NOTHING THAT THEY CAN DO. THEY WEREN'T EVEN INTERESTED IN TRADING MY CAR IN. I SUPPOSE THAT I SHOULD BE GRATEFUL THAT IT DID NOT GO OFF, AS APPARENTLY PEOPLE ARE DYING WHEN THEY DO, BUT SOMEHOW IT DOES NOT MAKE ME FEEL BETTER, AS THIS HAS TOTALLY MESSED UP MY LIFE THESE LAST 6 MONTHS THAT HAVE BEEN FILLED WITH TIME-CONSUMING VISITS TO DOCTORS, CHIROPRACTORS, ETC... I'M ONLY 36 YEARS OLD, AND NOW I AM SUPPOSE TO LIVE WITH THIS?? IT'S REALLY TERRIBLE WHAT HAS HAPPENED. I DON'T REALLY KNOW WHO TO TALK TO ABOUT A SUIT FOR THE AIRBAG SITUATION, AS I SPOKE WITH MY INJURY ATTORNEY WHO IS SUING THE INSURANCE COMPANY FOR MY INJURIES, AND HE IS SOMEHOW UNDER THE IMPRESSION THAT THE AIRBAG LAWSUITS ARE ONLY REGARDING THE AIRBAGS DEPLOYING SPONTANEOUSLY, AND NOT THAT THEY ARE JUST NOT GOING OFF AT ALL WHEN YOU NEED THEM DURING AN ACCIDENT. I AM CONFIDENT THAT IF MY AIRBAG WOULD HAVE DONE WHAT IT WAS SUPPOSED TO DO AND PROTECT MY NECK AND HEAD DURING THE CRASH, THAT I WOULDN'T HAVE SUFFERED SUCH TRAUMA TO MY SPINE THAT LED TO THIS. PLEASE ADVISE.

11/02/2015
Components: ENGINE
Incident Date: 11/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4B5******
Summary

FORD THROTTLE BODY ISSUE CODES P2111. REPEATED INSTANCES OF THE VEHICLES IN MOTION WHILE DRIVE IN BUSY ROAD.

11/01/2015
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8B5******
Summary

2011 FORD MUSTANG, WHILE DRIVING HOME FROM WORK AT 45-50 MPH CAR SHUTTERED. THEN NO POWER, NO THROTTLE RESPONSE WITH ENGINE HOLDING STEADY 1100 RPM. WRENCH LIGHT ON DASH LIT UP, RPM AT 1100RPM PRESS THROTTLE- NO RESPONSE AT ALL. STEERING, BRAKES ALL FUNCTIONING. TURNED KEY OFF AND RESTARTED, CAR RAN FINE AND HAS NOT HAPPENED AGAIN YET. CAR HAS LESS THAN 46000 MILES..

10/27/2015
Components: ENGINE
Incident Date: 09/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2B5******
Summary

THROTTLE BODY FAILED AND HAD TO BE REPLACED THREE TIMES. PUT ME IN DANGER FOR MY LIFE AS THE CAR STOPPED RUNNING ON BUSY HIGHWAY. VEHICLE WAS IN MOTION FULL SPEED 55 MPH AND THROTTLED DOWN TO COMPLETE STOP. ENGINE RACED BUT WOULD NOT MOVE. I WANT REIMBURSEMENT FOR MY EXPENSES. THROTTLE BODY WAS REPLACED THREE TIMES FOR FAILING WITHIN A WEEK. WARRENTY EXTENSIONS HAVE BEEN ISSUED FOR THROTTLE BODY FAILS FOR SIMILAR MODELS. WE HAVE BEEN INFORMED THAT FORD HAS ISSUED AN EXTENDED WARRANTY FOR DEFECTIVE THROTTLE BODY ASSEMBLIES AND SENSORS FOR 10 YEARS OR 150,000 MILES FROM THE DATA OF ORIGINAL PURCHASE. FOR VEHICLES PAST THIS TIME LIMIT, THE WARRANTY IS REPORTED TO BE VALUD UNTIL JANUARY 31, 2015. AFFECTED OWNERS SHOULD CONTACT FORD AND MENTION CONSUMER SATISFACTION PROGRAM 13N03.

10/24/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF6B5******
Summary

BODY CORROSION ON THE HOOD / DOOR CAUSING PAINT TO CHIP

10/23/2015
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 10/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4B5******
Summary

WHEN THE CAR WAS ABOUT 3 YEARS OLD, I STARTED TO FEEL A QUICK LOSS OF POWER IN THE STEERING WHEN MAKING A TURN. IT HAD ONLY LASTED A SECOND AND ONLY HAPPENED AT LOW SPEED IN PARKING LOTS BUT HAPPEN WHILE I WAS DRIVING SO I TOOK IT TO THE FORD DEALER IN FULLERTON CA. THEY SAID IT WAS A SOFTWARE PROBLEM AND THEY UPDATED THE SOFTWARE. THE PROBLEM DISAPPEARED BUT THEN REAPPEARED ABOUT A YEAR LATER. I CONTINUED TO DRIVE IT CAUSE IT WAS ONLY OCCASIONALLY AT LOW SPEED FOR A HALF SECOND IN PARKING LOTS. THEN IN THE MORNING OF OCTOBER 16, 2015, THE STEERING OF THE CAR LOCKED WHILE I WAS IN THE MIDDLE OF THE STREET FOR ABOUT 5 SECONDS. TWO YELLOW WARNING LIGHTS THEN CAME ON IN THE DASH AND THE STEERING RELEASED. ONE WARNING LIGHT SAID "SERVICE ADVANCE TRAC." I SLOWLY DROVE IT TO THE FORD DEALER IN FULLERTON ON RESIDENTIAL STREETS SINCE IT WAS NEARBY. I NO LONGER FELT SAFE TO DRIVE THE CAR. I TOLD THEM THE PROBLEM. THEY KEPT THE CAR UNTIL OCTOBER 20. THE MECHANIC TOLD ME HE HAD TO CHANGE THE ENTIRE POWER STEERING SYSTEM BECAUSE OF AN INTERNAL FAILURE AND THE CHARGE TO ME WAS $1733. I COMPLAINED BUT HAD NO CHOICE SINCE I NEEDED THE CAR REPAIRED. I HAVE SEEN VERY SIMILAR COMPLAINTS ON THE INTERNET ABOUT OTHER MUSTANGS. FORD RECALLED SEVERAL OTHER MODELS EARLIER THIS YEAR FOR THE SAME PROBLEM; 'A POTENTIAL INTERMITTENT ELECTRICAL CONNECTION IN THE STEERING GEAR' THAT FORD SAYS 'MIGHT RESULT IN THE LOSS OF ELECTRIC POWER-STEERING ASSIST WHILE DRIVING.' THESE MODELS INCLUDED 2011'2012 FORD FUSION, 2011'2013 FORD TAURUS, 2011'2013 FORD FLEX, AND 2011'2013 LINCOLN. I BELIEVE FORD KNEW OF THE PROBLEM BUT DECIDED TO PASS THE COST OF REPAIR TO AFFECTED CUSTOMERS RATHER THAN DO THE RECALL OF THAT MODEL. THIS RISKED THE LIFE OF MYSELF AND OTHERS BECAUSE IT RESULTED IN A LOSS OF CONTROL WHILE DRIVING. I BELIEVE I AM ENTITLED TO THE COST OF THIS REPAIR FROM FORD. THANK YOU. *TR

10/21/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 10/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM9B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING 75 MPH, THE WRENCH ICON ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE DECELERATED IMMEDIATELY. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TURNED OFF. THE CONTACT RESTARTED THE VEHICLE AND THE WRENCH DISAPPEARED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ASSISTANCE SINCE THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE WAS NOT REMEDIED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE WITH THE AIR BAGS. THE FAILURE MILEAGE WAS 58,000.

10/19/2015
Components: STRUCTURE,SEATS,UNKNOWN OR OTHER
Incident Date: 06/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXB5******
Summary

MUSTANG 2011 HOOD EDGE HAS BLISTERING PAINT IN SEVERAL PLACES. ECLECTIC DRIVERS SIDE CAR SEAT STOPPED WORKING, UNABLE TO ADJUST TO A CORRECT POSITION, WHICH AFFECTS DRIVING SAFELY, PUERILE LOW PROFILE TIRES BECAME WEATHERED AND CRACKED TO THE POINT OF BEING UNSAFE TO DRIVE AT 24,000 MILES, I HAD TO REPLACE ALL 4 BAD TIRES. I HAD A FLAT TIRE DUE TO CRACKS IN MY TIRES AND WAS INFORMED THEY WERE UNSAFE FOR DRIVING. I FEEL RIPPED OFF THAT MY CAR FEELS UNSAFE TO DRIVE AND IS ALSO NOW RUSTING. I'M ATTACHING ONLY ONE PHOTO OF A TIRE SIDE SINCE I'M STILL LOOKING FOR MY OTHER PHOTOS WITH THE WEATHER ROTTING AND HUGE CRACKS.

10/17/2015
Components: ENGINE
Incident Date: 10/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM5B5******
Summary

WRENCH LIGHT COMES ON LOOSES POWER GOES INTO LIMP MODE VERY DANGEROUS CANT MOVE OFF THE ROAD MY BOOK SAYS ITS THE THRODDLE CONTROL TOOK IT TO THE DEALER SAID THEY CANT FIND ANY PROBLEM NO CODE .

10/09/2015
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9B5******
Summary

WITH NO WARNING THE ELECTRONIC THROTTLE BODY WILL FAIL CAUSING THE CAR TO RAPIDLY DECELERATE TO ITS IDLE SPEED. IN MY CASE IT HAPPENED ON A CITY STREET IN HEAVY TRAFFIC WHILE THE CAR WAS IN MOTION. THE MOTORIST BEHIND ME ALMOST REAR-ENDED MY CAR, AND SEVERAL OTHER HAD TO COME TO A SCREECHING HALT. THE PROBLEM IS DANGEROUS, SINCE IT CAN OCCUR AT ANY TIME IN TRAFFIC. IT CONTINUED TO HAPPEN AFTER TURNING THE ENGINE OFF AND BACK ON. SINCE THE ISSUE IS KNOWN IN OTHER FORD VEHICLES OF THE SAME MODEL YEAR RANGE, THE COMPANY SHOULD BE COMMUNICATING THE ISSUE TO CUSTOMERS AND PROACTIVELY REPLACING THE FAULTY PART.

10/09/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/09/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING AT 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE VEHICLE SUDDENLY LOST POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000. THE VIN WAS NOT AVAILABLE.

10/09/2015
Components: AIR BAGS
Incident Date: 07/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/08/2015
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE VEHICLE WOULD SUDDENLY LOOSE POWER AND WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

10/05/2015
Components: ENGINE
Incident Date: 09/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8B5******
Summary

WHILE TRAVELLING ON FDR SOUTH TO WORK MY 2011 FORD MUSTANG LOST POWER. I WAS TRAVELLING AT SPEED OF ABOUT 45 - 50 MPH. ERROR CODE P 2111 THROTTLE ACTUATOR CONTROL SYSTEM CHECK STUCK OPEN WAS DISPLAYED. ISSUE WAS WITH THROTTLE BODY, THROTTLE BODY GASKET AND PCV VALVE.

09/29/2015
Components: AIR BAGS
Incident Date: 06/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES, BUT THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE FAILURE MILEAGE WAS 42,500.

09/29/2015
Components: AIR BAGS
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING AT 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES, BUT THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE FAILURE MILEAGE WAS 42,500.

09/25/2015
Components: AIR BAGS
Incident Date: 09/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/21/2015
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 09/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM3B5******
Summary

DRIVING IN CITY @ 35MPH, WENT TO ACCELERATE AND NOTHING HAPPENED. THOUGHT ENGINE STALLED BUT STILL HAD PS & PB,S. CALLED LOCAL SHOP, SAID TO TURN OFF & RESTART. DID AND THROTTLE RETURNED. TWO DAYS LATER, HAPPENED AGAIN, ON COUNTY HIGHWAY @ ABOUT 60 MPH. PULLED OVER, TURNED OFF, RESTARTED, WENT TO LOCAL SHOP. NO CHECK ENGINE LIGHT OR WRENCH ?? LIGHT CAME ON. COMPUTER TEST ALL NEGATIVE,BUT PROBABLY A BAD ELECTRONIC THROTTLE BODY NEEDED @ $ 500. + . TOOK CAR AND GOT ON LINE, NOT GOING TO SPEND $ UNTIL SURE OF EXACT ISSUE. FOUND NHTSA CSP 13N03 , ADDRESSING MY IDENTICAL ISSUE FOR 2011 FUSIONS & ESCAPES WITH V6 ENGINES, BUT HAVEN'T FOUND FOR 2011 MUSTANG. THIS EXTENDS WARRANTY TO 150,000, AND 10 YEARS. I HAVE 109,879 MILES NOW, AND ISSUE HAPPENED TWICE TODAY ON INTERSTATE @ 75 MPH. POPPED TO NUETRAL, KILLED KEY, RESTARTED ON ROLL BOTH TIMES.AFTER PARKING CAR FOR SHORT WHILE AND RESTARTING, CHECK ENG INE LITE ON. WENT BACK TO SHOP & RE-TESTED, THIS TIME, THROTTLE BODY AND ASSOCIATED ISSUES DIGNOSED. SINCE THIS IS OBVIOUSLY A SAFETY ISSUE THAT IS WELL DOCUMENTED ON OTHER MODELS, I NEED TO HAVE MY ISSUE TREATED EQUALLY. WHAT CAN YOU DO TO HELP?? HUMBLY, MELODY & KENNETH PITTS

09/15/2015
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM9B5******
Summary

WHILE DRIVING DOWN THE LEFT LANE OF THE SAWGRASS EXPRESSWAY, A VERY BUSY HIGHWAY BETWEEN FT. LAUDERDALE AND MIAMI, I LOST ALL THROTTLE RESPONSE. THE WRENCH LIGHT CAME ON THE DASHBOARD AND I WENT FROM 60 MPH DOWN TO NOTHING BY THE TIME I WAS OFF TO THE SIDE OF THE ROAD. CARS BEHIND ME WERE OBVIOUSLY BRAKING HARD TO AVOID SMASHING INTO ME. I TURNED THE CAR OFF AND WAS ABOUT TO CALL AAA, BUT THE HEAT INDEX THAT DAY WAS AROUND A MILLION DEGREES SO I TURNED THE CAR BACK ON. THE THROTTLE RESPONSE HAD RETURNED SO I CAUTIOUSLY LIMPED THE CAR BACK HOME IN THE RIGHT HAND LANE THE WHOLE WAY. I THOUGHT IT WAS SOME FREAK COMPUTER GLITCH UNTIL IT HAPPENED AGAIN GOING TO THE STORE THE NEXT DAY. I CALLED THE FORD DEALERSHIP AND BEFORE I EVEN GOT THE PROBLEM OOUT OF MY MOUTH THE SERVICE TECH SAID " IT IS YOUR THROTTLE BODY. WE SEE THIS ALL THE TIME. IT WILL BE ABOUT $800 TO REPAIR". IF THE TECHS ARE AWARE OF THIS PROBLEM AND IT IS ALL OVER THE INTERNET WITH PEOPLE COMPLAINING ABOUT DANGEROUS SITUATIONS THE HAVE BEEN PLACED IN AS A RESULT, AND THERE IS ALREADY A RECALL FOR THE SAME PROBLEM IN OTHER FORD MODELS, THEN WHY HASN'T THE NHTSA DONE ANYTHING TO FORCE FORD TO RECALL FOR THE SAME PROBLEM ON THE MUSTANG? DOES SOMEONE HAVE TO DIE FIRST? HAS SOMEBODY DIED BECAUSE OF THIS?

09/14/2015
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF1B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/20/15*LJ FORD INFORMED THE CONSUMER, THEY MAY HAVE THE PARTS IN JUNE OR JULY 2016. UPDATED 12/10/15.*JB

09/01/2015
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF7B5******
Summary

CAR WOULD NOT RUN > 20 MPH.

08/31/2015
Components: AIR BAGS
Incident Date: 07/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. MA 10/23/15 *CN

08/13/2015
Components: AIR BAGS
Incident Date: 07/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER STATED THAT THE PARTS WOULD NOT BE AVAILABLE FOR A YEAR OR LONGER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/23/2015
Components: AIR BAGS
Incident Date: 07/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EMXB5******
Summary

AIRBAG LIGHT CAME ON AND WOULD NOT GO OFF. TOOK IT TO DEALERSHIP WHERE THEY TOLD ME THE PASSENGER SIDE AIRBAG MODULE WAS FAULTY. WE'RE GOING TO CHARGE ME $600 TO REPLACE SOMETHING THAT I HAVE NO CONTROL OVER AND IS CONSIDER A SAFETY ISSUE AND NEEDS TO BE FIXED FROM WHAT THE DEALER TOLD ME. I HAVE HAD NO ACCIDENTS IN THIS CAR TO CAUSE THAT TO BE FAULTY AND I FEEL AS THOUGH THIS SHOULD BE SOMETHING THE DEALERSHIP SHOULD HAVE TO REPLACE.

07/09/2015
Components: POWER TRAIN,ENGINE
Incident Date: 07/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM5B5******
Summary

I ARRIVED HOME FROM WORK AND NOTICED SOME COOLANT LEAKING OUT OF MY CAR. I POPPED THE HOOD AND SAW COOLANT SEEPING FROM THE WEEP HOLE. WHEN I CRANKED THE CAR BACK UP, COOLANT STARTED POURING OUT UNDERNEATH THE CAR, BAD WATER PUMP. I HAD IT TOWED TO DEALERSHIP TODAY AND WAS TOLD THERE IS A TECHNICAL BULLETIN ON THE HOSE LEADING TO WATER PUMP BECAUSE IT ALLOWS AIR IN AND CAUSES THE WATER PUMP TO FAIL. THE ENTIRE AREA HAS TO BE REPLACED WITH A NEW HOSE THAT INCLUDES A CHECK VALVE, SO IT DOESN'T CONTINUE TO HAPPEN. THIS IS AN OBVIOUS MANUFACTURING DEFECT. I WAS TOLD ANY CAR THAT CAME IN WITHOUT A CHECK VALVE HAS TO BE REPLACED WITH THE NEW HOSE INCLUDING A CHECK VALVE AND THAT I HAVE TO INCUR THE ENTIRE EXPENSE $486 PLUS TAX BECAUSE HOSES ARE NOT COVERED BY POWERTRAIN WARRANTY. I CALLED FORD AND WAS TOLD DUE TO NO RECALL, I WOULD NOT BE REIMBURSED FOR THIS SERVICE. EVEN THOUGH, HE ALSO ADMITTED THAT THERE IS A TECHNICAL BULLETIN ISSUED BY FORD REGARDING THIS PROBLEM. I HAVE GOOGLED THIS AND THE SAME PROBLEM IS ALL OVER THE MUSTANG FORUMS. FORD IS REFUSING TO STAND BY THEIR PRODUCT. LUCKILY, I WAS AT HOME WHEN THIS OCCURRED AND NOT OUT TRAVELING THE HIGHWAY. THIS WOULD CAUSE THE CAR TO OVERHEAT AND AN ACCIDENT CAN OCCUR. FORD IS REFUSING TO COVER ANY COST OF THE REPAIR. THIS IS A SAFETY ISSUE AND CONCERNS NUMEROUS CONSUMERS, NOT JUST ME.

07/05/2015
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/15/2015
Crash: No
Fire: No
Summary

MY 2011 V6 FORD MUSTANG HAS NOW STALLED SEVERAL TIMES GOING DOWN THE ROAD. HAS HAPPENED AT BOTH HIGH AND SLOWER SPEEDS. AFTER PULLING OVER AND WAITING A FEW MINUTES, CAR STARTS AND RUNS OKAY UNTIL THE NEXT UNEXPECTED STALL. REPAIR SHOP REVEALED NO CODES. VERY DANGEROUS PROBLEM!

07/01/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4B5******
Summary

6/22/2015: I WAS DRIVING HOME FROM WORK AND MY CAR SUDDENLY TURNED OFF AND THE CHECK ENGINE LIGHT TURNED ON. IT IS VERY SUBTLE WHEN IT HAPPENED; NO JERKY MOVEMENT NOTICED. I REALIZED WHAT HAVE HAPPENED AFTER MY FAILED ATTEMPTS TO ACCELERATE. I WAS ABLE TO USE THE CAR'S MOMENTUM TO MAKE IT TO A PARKING LOT. I STEP OUT AND EXAMINED MY CAR BUT NOTHING WAS OUT OF THE ORDINARY. AFTER 10 MINUTES, I ATTEMPTED TO START IT UP (FIRST ATTEMPT AFTER INCIDENT) AND IT STARTED UP NORMALLY. EVERYTHING FUNCTIONED AS NORMAL AND EVEN THE CHECK ENGINE LIGHT IS GONE. I THOUGHT IT WAS A FLUKE INCIDENT SO I DROVE HOME AND FORGOT ABOUT IT. 6/30/2015: I WAS DRIVING ON THE HIGHWAY AND MY ENGINE CUT OFF AGAIN. I WAS VERY SCARED BECAUSE I WAS ON THE CALIFORNIA 91 FREEWAY AND IT WAS DURING TRAFFIC HOURS. I WAS ABLE TO DRAW EXPERIENCE FROM THE LAST INCIDENT AND CRUISED MY CAR TO THE SIDE OF THE HIGHWAY. AFTER I EXAMINED THE CAR AND ONCE AGAIN WASN'T ABLE TO FIND ANYTHING OUT OF THE ORDINARY. I STARTED IT BACK UP ON THE FIRST ATTEMPT AND THE CAR SEEMED TO BE OPERATING NORMALLY. I WAS ABLE TO MAKE IT HOME SAFELY BUT IT WAS A VERY SCARY DRIVE HOME...I WILL HAVE TO BRING MY CAR TO A DEALER AND GET IT CHECK SOON AND HOPEFULLY THEY WILL HAVE A FIX FOR THIS....UPDATED 09/22/15 *BF UPDATED 11/06/2017*CN

06/30/2015
Components: ENGINE
Incident Date: 06/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8B5******
Summary

WHILE DRIVING ON THE HIGHWAY AT 70 MPH, I EXPERIENCED SUDDEN DECELERATION AND HAD TO PULL OVER TO THE SIDE OF THE ROAD. THE GAS PEDAL WAS NOT RESPONSIVE AND THE WRENCH LIGHT CAME ON. THIS HAPPENED MORE THAN 6 TIMES OVER A TWO WEEK PERIOD. TWO OF THE INSTANCES OCCURRED WHILE PULLING OUT OF A BUSINESS ONTO A MAIN ROAD -- I HAD TO COAST INTO THE TURN LANE TO RESTART. I TOOK THE CAR TO TWO MECHANICS WHO COULDN'T DUPLICATE THE INTERMITTENT ISSUE (BECAUSE THE WRENCH LIGHT RESTS) AND THEN FINALLY MADE IT OVER TO THE FORD DEALER TODAY. THEY SAID THAT THE THROTTLE BODY NEEDED TO BE REPLACED. HERE IS A VIDEO OF THE INCIDENT: HTTPS://WWW.YOUTUBE.COM/WATCH?V=YPHPUW96LGM

06/21/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 06/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6B5******
Summary

DRIVING DOWN AN INTERSTATE A WRENCH CAME ON THE DASHBOARD AND CAR WENT INTO LIMP MODE. PULLED OFF TURNED THE CAR OFF AND RESTARTED IT. GOT TO THE DESTINATION OK BUT ON THE WAY BACK HOME THE WRENCH CAME ON AGAIN. LOOKED AT THE CODE AND SAW IT WAS THE P2111 CODE. IT HAPPENED 4 TIMES IN THE WAY, LOSING POWER AND SHAKING. TAKING IT TO FORD TOMORROW TO FIND OUT IF IT COVERED UNDER THE WARRANTY. THERE WAS NO RECALL IN THE CAR,HOWEVER, I AM NOTICING A LOT OF PEOPLE ARE HAVING THIS ISSUE. THIS IS A SAFETY ISSUE AND SHOULD HAVE A RECALL ON IT. FROM WHAT EVERYONE ELSE IS SAYING FORD IS NOT DOING ANYTHING TO HELP OR FIX THE PROBLEM.

05/29/2015
Components: STEERING
Incident Date: 09/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE CONTACT TURNED THE STEERING WHEEL TO THE RIGHT BUT THE VEHICLE DID NOT TURN. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. UPDATED 7/28/15*CN UPDATED 10/17/2017*CN

05/23/2015
Components: POWER TRAIN
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM0B5******
Summary

MY VEHICLE LOSES ACCELERATION OF ANY KIND INTERMITTENTLY. THIS ALWAYS HAPPENS WHEN MY FOOT IS OFF THE GAS PEDAL. WHEN I PULL OVER AND PUT THE CAR IN PARK IT HESITATES LOUDLY. IF I TURN THE CAR OFF AND LET IT SIT IT STARTS FINE AFTER A MINUTE OR TWO. THE TECH SAID IT IS THE THROTTLE BODY AND NEEDS TO BE REPLACED.

05/21/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 05/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM4B5******
Summary

WHILE DRIVING 65 MPH ON THE INTERSTATE MY VEHICLE WENT INTO "LIMP MODE" CAUSING THE VEHICLE TO DRASTICALLY SLOW DOWN AND REQUIRING EVASIVE ACTION TO GET TO THE SHOULDER DURING HEAVY TRAFFIC. THIS HAS NEVER HAPPENED BEFORE AND I WENT TO THE DEALERSHIP AND WAS ADVISED THAT THE FAULT CODE WAS "P21111 THOTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN".

04/28/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 05/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE STOPPED AT A STOP SIGN WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT PLACED THE VEHICLE INTO NEUTRAL AND TURNED THE VEHICLE OFF TO STOP THE ENGINE. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. UPDATED 6/11/15*CN MA 10/22/2015 UPDATED 10/11/2017*CN

04/02/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4B5******
Summary

DRIVING UP HILL GOING ABOUT 20. ORANGE WRENCH ICON COMES ON AND I LOSE ALL ACCELERATION. HAD TO PULL OVER GOING UP A HILL LOSING ACCELERATION FAST WHEN CARS ARE PARKED ON THE SIDE OF THE ROAD. BARELY MADE IT TO A TURN AND PARKED MY CAR. HAD TO TURN THE CAR OFF AND WAIT A MINUTE AND TURN IT BACK ON. TURNED AROUND AND WENT HOME. CALLED FORD DEALERSHIP AND ASKED WHAT COULD BE THE ISSUE. THE MECHANIC SAID IT COULD BE ONE OF TWO THINGS. TOOK THE CAR IN TO GET A DTC CODE AND THEY COULDN'T FIND IT. THE MECHANIC SAID IT WAS SAFE TO DRIVE. 4 DAYS LATER THE SAME THING HAPPENED GOING 60. HAD TO PULL OVER AND RESTART THE IGNITION. ALMOST GOT REAR ENDED. TOOK IT TO THE DEALER AGAIN. NO CODE. THEY TELL ME IT IS SAFE TO DRIVE STILL. THREE DAYS LATER IT HAPPENS AGAIN ON THE SAME ROAD GOING 60. CERTAIN PART OF THIS ROAD HAVE NO PLACE TO PULL OVER. HAVE TO DRIFT MY CAR FOR A BIT TO GET TO A SAFE AREA. ALMOST GET REAR ENDED. CALL DEALERSHIP. THEY TELL ME THE EARLIEST THEY CAN SEE ME IS ONE WEEK AWAY. THIS MORNING ON THE WAY TO WORK IT CRAPS OUT ON ME 5 TIMES IN 20 MINUTES. LUCKILY IT WAS 5 AM AND THERE WERE FEW PEOPLE ON THE ROAD. I DO THE SAME THING AND RESTART THE CAR. I USED MY TUNER THIS TIME AND GOT A CODE OF P2111 - THROTTLE BODY ACTUATOR CODE. I KNOW THIS HAS BEEN AN ISSUE WITH OTHER FORDS AS WELL AND CHECKING THE MESSAGE BOARDS FOR THE MUSTANGS AND I HAVE SEEN QUITE A FEW OF THESE INCIDENTS, BUT I DID NOT SEE WHERE THE NHTSA WAS LOOKING AT THE MUSTANGS. MAYBE THIS SHOULD BE LOOKED INTO BEFORE A LAWSUIT HAPPENS BECAUSE OF THIS? THIS CAR IS NOT SAFE TO DRIVE NO MATTER WHAT THEY TELL ME. I WILL CALL THE DEALERSHIP THIS MORNING AND GIVE THEM THE CODE SO THEY CAN FINALLY FIX MY CAR. *TR

04/01/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5B5******
Summary

VEHICLE SPEEDOMETER SEEMS TO BE 8-15 MPH TOO FAST . DEFINITELY OFF . *TR

03/09/2015
Components: AIR BAGS
Incident Date: 05/30/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM2B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE SLOWING DOWN TO MAKE A LEFT TURN AT APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK, KNEE, AND HEAD THAT REQUIRED MEDICAL ATTENTION. ADDITIONALLY, THREE PASSENGERS THAT WERE IN THE OTHER VEHICLE ALSO SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

02/09/2015
Components: ENGINE
Incident Date: 11/14/2013
Crash: No
Fire: No
Summary

WHILE DRIVING HOME FROM STORE MOTOR SUDDENLY WENT INTO LIMP-HOME MODE. LOST POWER TO ENGINE AND MOST STEERING. BARELY ABLE TO GET CAR OFF OF THE ROAD. *TR

02/02/2015
Components: POWER TRAIN
Incident Date: 01/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0B5******
Summary

I'VE NEVER HAD SIMILAR ISSUE BEFORE THIS. I WAS ACCELERATING SLOWLY AT A SPEED OF APPROXIMATELY 20-30 MPH WHEN THE CAR LURCHED, THE "TRACTION CONTROL" LIGHT AND WRENCH LIGHT CAME ON, AND I WAS UNABLE TO ACCELERATE THE CAR AT ALL. I WAS FORCED TO PULL TO THE SIDE OF THE ROAD. AFTER ABOUT 30 SECONDS I ATTEMPTED TO RESTART THE CAR AND THE ENGINE TURNED A FEW EXTRA TIMES BUT DID START. I WAS ABLE TO DRIVE HOME (WITHIN 0.5 MILE) AT VERY SLOW SPEEDS. OVER THE NEXT DAY I TESTED THE CAR ON BACK ROADS: IT FREQUENTLY REQUIRED THE ENGINE TO TURN EXTRA IN ORDER TO START, AND IT SEEMED THAT WHENEVER I TRIED TO ACCELERATE TOO RAPIDLY THE PROBLEM RETURNED AND I WAS FORCED TO COAST/BRAKE TO A STOP AND RESTART THE ENGINE. IF I ACCELERATED VERY SLOWLY I WAS ABLE TO DRIVE THE CAR BUT AT NO POINT COULD I PASS 20-30 MPH. I HAD THE CAR TOWED TO MY FORD DEALERSHIP WHERE THEY DIAGNOSED AN ELECTRONIC THROTTLE BODY FAILURE BASED ON EEC TEST AND CODE P2112. THEY NOTED A STUCK ETB ACTUATOR AND ETB ACTUATOR BINDING CAUSING SYSTEM TO GO INTO FAILSAFE MODE. THE ETB ASSEMBLY AND FULL THROTTLE BODY WAS REPLACED AND THE CAR DRIVES WELL NOW. THIS IS A BIG SAFETY ISSUE BECAUSE IF I HAD BEEN ON A MAJOR FREEWAY OR A HILL (AS ARE FREQUENT IN MY AREA) I COULD HAVE BEEN INVOLVED IN A SERIOUS INJURY. THE DEALERSHIP WAS NOT AWARE OF OR DID NOT OFFER ANY EXTENDED WARRANTIES FOR DEFECTIVE THROTTLE BODIES OR SENSORS AND IF THIS EXISTS I AM INTERESTED TO PURSUE REIMBURSEMENT OF THE COST OF MY REPAIRS AND LABOR. *TR

01/29/2015
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM3B5******
Summary

11/14/2014 - VEHICLE ENGINE APPEARED TO STALL OR SHUTDOWN (NO POWER) WITH "WRENCH" DISPLAYED WHILE EXITING HIGHWAY. COASTED TO SHOULDER AND RESTARTED VEHICLE MILEAGE APPROX 32,100. RE-OCCURRED ON 12/9/2014 WHILE TRAVELING ON HIGHWAY AT 70 MPH - WAS ABLE TO COAST TO SHOULDER AND RESTART. FORD DEALER RAN COMPLETE DIAGNOSTICS NEXT DAY BUT COULD NOT IDENTIFY A PROBLEM. VEHICLE MILEAGE LESS THAN 33,000. OCCURRED AGAIN ON 1/27 ON HIGHWAY WHILE TRAVELING ON HIGHWAY AT 65 MPH - COASTED TO SHOULDER AND PLUGGED IN OBD-II DIAGNOSTIC TOOL I HAVE BEEN CARRYING WHICH DISPLAYED P2111 THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN. RESTARTED CARE - OCCURRED AGAIN 2 MILES LATER THIS TIME - SAME CODE READING - AND NOW CHECK ENGINE LIGHT ALSO ON. VEHICLE MILEAGE 34,650. DEALER REPLACED THROTTLE ACTUATOR CONTROL ON 1/28/15 AT MY EXPENSE (NOT UNDER WARRANTY / NO MANUFACTURER RECALL). THIS IS A SIGNIFICANT SAFETY HAZARD - UNEXPECTED VEHICLE SHUTDOWN OCCURRING AT HIGHWAY SPEED. *TR

11/12/2014
Components: ENGINE
Incident Date: 11/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8B5******
Summary

DRIVING AT NORMAL SPEEDS (45 MPH), SUDDENLY ENGINE LIGHT AND WRENCH LIGHT BOTH ILLUMINATED AND SIMULTANEOUSLY LOST ALL POWER TO THE CAR. I WAS ALMOST CRUSHED BY A SEMI TRUCK AS I WAS IN THE PROCESS OF TURNING. I WAS TOLD BY FORD DEALER TO JUST RESTART ENGINE AND ALL WOULD BE OKAY. THIS TEMPORARILY FIXED THE PROBLEM BUT THE NEXT DAY THE SAME ISSUE HAPPENED AGAIN, THIS TIME I CAUSED A LARGE BACK UP OF CARS BEHIND ME CAUSING A VERY HAZARDOUS CONDITION. NOW WHEN I TALK TO FORD REPRESENTATIVE THEY TELL ME THAT IT IS NOT UNDER WARRANTY AND THAT I AM ON MY OWN TO FIX. AFTER MUCH RESEARCH, MY CASE IS NOT ALONE. THERE IS MANY PEOPLE WITH THE SAME SITUATION. FORD FAILS TO RECOGNIZED THAT THIS IS A PROBLEM. *TR

11/12/2014
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/12/2014
Crash: No
Fire: No
Summary

I WAS DRIVING ON THE INTERSTATE AND MY VEHICLE STOPPED ACCELERATING. IT WAS AS THOUGH IT HAD SWITCHED TO NEUTRAL. I HAD TO QUICKLY TURN ON MY EMERGENCY LIGHTS AND PULL OVER ON THE SIDE OF THE ROAD. I TURNED OFF THE ENGINE, THEN TURNED IT BACK ON AND PULLED ON TO THE INTERSTATE. THE SAME THING HAPPENED AGAIN. I FINALLY MADE IT TO MY DESTINATION AFTER THIS HAPPENED SIX TIMES. *TR

11/10/2014
Components: ENGINE
Incident Date: 06/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3B5******
Summary

I BOUGHT MY CAR USED AT THE BEGINNING OF THIS YEAR, 2014. SHORTLY AFTER MY CAR STARTED BREAKING DOWN. I TOOK IT TO A SHOP TO HAVE A DIAGNOSTIC TEST RAN, NO CODES CAME UP. A FRIEND OF MINE THAN LET ME BORROW HIS MOBILE DIAGNOSTIC MACHINE. THE NEXT TIME I BROKE DOWN I WAS ABLE TO GET A CODE, THAT CODE WAS P2111 (TAC SYSTEM STUCK OPEN). ACCORDING TO MY LOCAL FORD SHOP THIS IS GOING TO COST ME OVER $600. AGAIN, I JUST BOUGHT THE CAR. I DID SOME RESEARCH ONLINE, HOWEVER, AND IT SEEMS LIKE THIS IS A WELL KNOWN PROBLEM WITH MANY OTHER FORD VEHICLES. 'CONSUMER SATISFACTION PROGRAM 13N03' HALF OF THE ABOVE STATEMENT WAS A COPY&PASTE FROM MY PREVIOUS COMPLAINT. I HAVE YET TO HEAR ANYTHING BACK. SINCE THAN, I'VE BROKEN DOWN SEVERAL MORE TIMES. ONE OF WHICH I WAS ALMOST COMPLETELY RAN OVER BY AN 18 WHEELER SEMI. THIS IS UNACCEPTABLE AND COULD VERY WELL COST ME MY LIFE! I WOULD VERY MUCH APPRECIATE SOME FORM OF ACKNOWLEDGEMENT TO MY COMPLAINT AND HOPEFUL APPROVAL TO CORRECT THIS DEFECT IMMEDIATELY. PLEASE DO NOT HESITATE TO CALL ME. THANK YOU. *TR

10/27/2014
Components: ENGINE
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3B5******
Summary

I BOUGHT MY CAR USED AT THE BEGINNING OF THIS YEAR, 2014. SHORTLY AFTER MY CAR STARTED BREAKING DOWN. I TOOK IT TO A SHOP TO HAVE A DIAGNOSTIC TEST RAN, NO CODES CAME UP. A FRIEND OF MINE THAN LET ME BORROW HIS MOBILE DIAGNOSTIC MACHINE. THE NEXT TIME I BROKE DOWN I WAS ABLE TO GET A CODE, THAT CODE WAS P2111 (TAC SYSTEM STUCK OPEN). ACCORDING TO MY LOCAL FORD SHOP THIS IS GOING TO COST ME OVER $600. AGAIN, I JUST BOUGHT THE CAR. I DID SOME RESEARCH ONLINE, HOWEVER, AND IT SEEMS LIKE THIS IS A WELL KNOWN PROBLEM WITH MANY OTHER FORD VEHICLES. THAT'S WHEN I WENT TO MY LOCAL FORD AND MENTIONED 'CONSUMER SATISFACTION PROGRAM 13N03' THEY INFORMED ME OF THE "MANY" FORD VEHICLES THAT ARE COVERED TO BE FIXED UNDER THAT RECALL OR WHATNOT. HOWEVER, FORD MUSTANGS WERE NOT ON THAT LIST. I FEEL THIS IS UNDOUBTEDLY A FORD ISSUE, ONE OF WHICH THAT SHOULD BE CORRECTED OUT OF YOUR POCKET AND NOT MINE. IT'S VERY SAD TO HAVE THE EXCITEMENT OF GETTING A NEW CAR AND NOT EVEN BEING ABLE TO DRIVE IT OUT OF TOWN BECAUSE YOU ARE SCARED FOR YOUR LIFE! I HAVE NOW BROKEN DOWN COUNTLESS TIMES, MOSTLY BACK TO BACK (ON THE FREEWAY). IT MAKES MY PERSONAL WORLD AS WELL AS MY PROFESSIONAL LIFE A LIVING HELL SINCE I'M HAVING TO RENT CARS OUT OF MY OWN POCKET EVERY TIME MY BOSS NEEDS ME TO DRIVE OUT OF TOWN FOR HIM. AN ABSOLUTE JOKE IF YOU ASK ME. ANYHOW, ITS BEEN MONTHS NOW THAT I'VE MEANT TO CREATE THIS COMPLAINT. I HAVE NEVER NEEDED TO DO THIS BEFORE SO IF THERE'S ANOTHER STEP I MAY BE MISSING OR IF ANY QUESTIONS NEED TO BE ANSWERED, PLEASE DO NOT HESITATE TO GIVE ME A CALL. THANK YOU! I WILL BE ANXIOUSLY WAITING BY THE PHONE :) *TR

10/24/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6B5******
Summary

VEHICLE EXPERIENCED SUDDEN AND UNEXPECTED LOSS OF ENGINE THROTTLE SOMETIMES IN HIGH-SPEED SITUATIONS, ACTIVATION OF LIMP HOME MODE, CHECK ENGINE LIGHT, AND ENGINE MALFUNCTION INDICATOR. DIAGNOSTIC CODE REPORTED FAILURE OF ELECTRONIC THROTTLE BODY, CODE DTC P2111. DEALER CONFIRMED ELECTRONIC THROTTLE BODY ASSEMBLY FAULT BASIC PART 9F991 AND REPLACED, EXTREMELY SIMILAR TO NHTSA INVESTIGATION PE13-003. *TR

10/24/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 10/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2B5******
Summary

VEHICLE MOTOR ACCELERATES WHILE SETTING STILL AT HIGH RATE. HAD TO PUT VEHICLE IN NEUTRAL AND CUT IGNITION KEY OFF. IF I HADN'T HAD MY FOOT ON BRAKE WOULD HAVE RAN INTO BUILDING. *TR

10/23/2014
Components: AIR BAGS
Incident Date: 01/02/2014
Crash: No
Fire: No
Summary

FRONT DRIVERS AIRBAG LIGHT ON. CALLED FORD TO GET IT FIXED AND WAS TOLD BY BOTH DEALERSHIP AND THE WARRANTY DEPARTMENT THAT I WOULD HAVE TO PAY $150 TO HAVE IT TESTED. DEPENDING ON WHAT THE TEST SHOWED I WOULD BE GIVEN THE COST TO REPAIR. HAVE EXTENDED WARRANTY WITH FORD TOO. THEY ALL STATED THAT IT PROBABLY WOULD NOT BE COVERED WHICH CAN RUN ME UP TO AN ADDITIONAL $300. I HAVE PAID TO HAVE AN EXTENDED WARRANT AS WELL AS PAY THEM TO SERVICE MY CAR. THE PASSENGER SEAT ELECTRONICS HAS ALREADY FAILED AND HAD TO BE REPLACED. THE CLIP ON THE EXHAUST BROKE AND HAD TO BE REPLACED. NOW THE DRIVERS SIDE ELECTRONICS IS BREAKING. THE SEAT WILL NOT MOVE. FORD WILL NOT TAKE OWNERSHIP OF POOR QUALITY. NOW BIGGER CONCERNS WITH ALL THE AIRBAG RECALLS AS TO WHY THE 2011 HAVE NOT BEEN RECALLED! *TR

10/22/2014
Components: POWER TRAIN
Incident Date: 04/09/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9B5******
Summary

WHEN SLOWING TO TURN LEFT INTO A PARKING LOT WAITING FOR TRAFFIC IN THE OTHER DIRECTION TO PASS SO THAT I COULD SAFELY TURN...ONCE IT IS SAFE TO TURN, WHEN I STEP ON THE ACCELERATOR PEDAL, THERE IS A VERY SLOW RESPONSE TIME FOR THE VEHICLE TO START ACCELERATING. THIS IS EXTREMELY DANGEROUS IN THAT THE CAR WON'T GET OUT OF THE WAY QUICKLY. IT HESITATES FOR ABOUT 2 SECONDS AFTER I PRESS THE ACCELERATOR PEDAL BEFORE ANY ACCELERATION. THIS ONLY HAPPENS IN THE CONDITION THAT I DON'T COME TO A COMPLETE STOP BEFORE TURNING. IF I SLOW TO APPROXIMATELY 5 MPH OR LESS AND THEN PRESS THE PEDAL TO ACCELERATE INTO THE TURN, THAT IS WHEN THERE IS A DELAYED RESPONSE. *TR

10/06/2014
Components: ENGINE
Incident Date: 09/01/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE THROTTLE BODY FAILED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

10/01/2014
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2014
Crash: No
Fire: No
Summary

TODAY I WAS ACCELERATING TO GET ON THE FREEWAY. I TOOK MY FOOT OFF THE PEDAL TO SLOW DOWN AND THE CAR KEPT ACCELERATING. I THEN STEPPED ON THE BRAKES AND THE CAR KEPT ACCELERATING. I SLAM ON THE BRAKES AD THE CAR FINALLY STARTED TO SLOW DOWN. TOOK MY PHONE OFF THE BRAKES AND THE CAR ONCE AGAIN ACCELERATED. I AGAIN STOOD ON THE BRAKES AND WAS ABLE TO GET THE CAR TO STOP ON THE SIDE OF THE FREEWAY. SCARY STUFF. CAR WAS TOWED TO DEALER TODAY. *TR

09/26/2014
Components: VISIBILITY/WIPER
Incident Date: 09/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF5B5******
Summary

DRIVING NORMAL SPEED, NO CARS PRESENT 60 DEGREE DAY, REAR CONVERTIBLE WINDOW MADE A LOUD POP AND THEN SHATTERED. THE REAR DEFROST WAS ON AT THE TIME. *TR

09/24/2014
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 09/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6B5******
Summary

THIS BEGAN AS OF LAST THURSDAY. I HAVE A 2011 FORD MUSTANG THAT I BOUGHT JUST LAST AUGUST. AS I WAS DRIVING ON THE FREEWAY, A WRENCH LIGHT CAME ON AND MY CAR SEEMED TO HAVE STALLED ON ME. I THOUGHT MAYBE IT WAS BECAUSE IT WAS POURING DOWN RAINING SO I WAS ABLE TO PULL OVER INTO A PARKING LOT SINCE I WAS EXITING THE FREEWAY. I TURNED OFF THE CAR AFTER IT SEEMED TO VIBRATE A BIT, WAITED A FEW MOMENTS, TURNED IT BACK ON AND IT SEEMED FINE. I WAS ABLE TO GET HOME AND PARK IT ONLY A FEW MILES FROM WHERE IT HAPPENED. I HAD A DOC APPOINTMENT LATER THAT DAY AND WAS ABLE TO GET THERE. IT WAS WHEN I WAS ON MY WAY HOME THAT IT HAPPENED AGAIN, ON THE FREEWAY! IT OCCURRED AGAIN THE NEXT DAY (FRIDAY) AS I WAS LEAVING FROM WORK. I WAS ON THE FREEWAY AGAIN IN BUSY TRAFFIC AND IT HAPPENED TWICE EXCEPT THE SECOND TIME, MY ENGINE LIGHT CAME ON. MY DAD TOOK IT TO A MECHANIC, IT WAS HOOKED UP TO THE COMPUTER AND NO CODE CAME BACK. COOLANT WAS PUT IN IT AND THE ENGINE LIGHT WENT OFF. THE THROTTLE BODY WAS CLEANED. EVERYTHING WAS FINE AFTERWARDS. TODAY, I'M DRIVING TO WORK AND IT GOES INTO LIMP MODE TWICE ON THE FREEWAY WHILE DRIVERS ARE SWERVING AROUND ME! THIS IS NOT SAFE AT ALL! I HAVE EXTENDED WARRANTY ON MY CAR SO THIS IS GOING TO HAVE TO BE FIXED ASAP. TO ANYONE ELSE HAVING THIS PROBLEM, PLEASE BE CAREFUL. ONCE IT GOES INTO LIMP MODE, YOUR SPEED WILL DRASTICALLY DECREASE AND YOU WILL NOT BE ABLE TO ACCELERATE. IT IS SCARY BECAUSE NOT ALL PARTS OF THE FREEWAY HAVE A SHOULDER TO PULL OVER...THIS NEEDS TO BE A RECALL BEFORE SOMEONE IS SERIOUSLY HURT. I'VE READ UP ON OTHER OWNER'S ISSUES AND SAW THAT THERE HAVE BEEN QUITE A FEW WRECKS BEHIND THIS. *TR

09/19/2014
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXB5******
Summary

DEFECTIVE ELECTRONIC THROTTLE BODY (ETB) AS PER CODE P2111. FORD CUSTOMER SERVICE IS EXCLUDING MUSTANGS FROM THE CUSTOMER SATISFACTION PROGRAM 13N03 - WHICH CLEARLY STATES THERE IS A PROBLEM WITH ETBS DURING THIS TIME. LOOKING OVER THE INTERNET, IT IS CLEAR THAT 2011 MUSTANGS WHERE BUILT WITH THE SAME TYPE OF ETB AS THE MODELS COVERED UNDER THE PROGRAM (FUSION, ESCAPE, MERCURY MARINER AND MERCURY MILAN). THE PROGRAM EXTENDS THE WARRANTY ON THE THROTTLE BODY TO A TOTAL OF 10 YEARS OR 150,000 MILES FROM THE WARRANTY START DATE, WHICH EVER OCCURS FIRST. THIS CAR IS EXTREMELY DANGEROUS TO DRIVE AS IT BASICALLY STALLS AND CANNOT BE RESTARTED WITHOUT TURNING THE IGNITION COMPLETELY OFF - WHICH IN TURN TURNS OFF POWER ASSET TO STEERING AND BRAKES. THIS STALLING CONDITION OCCURS RANDOMLY WITHOUT WARNING IN TRAFFIC. IN THIS CASE VEHICLE BARELY OUT OF FACTORY WARRANTY. *TR

09/09/2014
Components: POWER TRAIN,VISIBILITY/WIPER
Incident Date: 07/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AND REAR WINDOW TINT WERE DETERIORATING. THE TINT WAS IMPACTING VISIBILITY AND WAS REMOVED ON THE FRONT PASSENGER SIDE. THE REAR WINDOW TINT WAS NOT REMOVED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MULTIPLE TIMES, BUT NO REMEDY WAS PROVIDED. UPON MAKING A TURN OR WHILE TRAVELING AT ANY SPEED, THE GEARS DOWNSHIFTED TOO FAST. THE DEALER REPLACED THE TRANSMISSION, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

08/27/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3B5******
Summary

DEFECTIVE ELECTRONIC THROTTLE BODY (ETB) AS PER DEALERSHIP DIAGNOSIS. FORD CUSTOMER SERVICE IS EXCLUDING MUSTANGS FROM THE CUSTOMER SATISFACTION PROGRAM 13N03 - WHICH CLEARLY STATES THERE IS A PROBLEM WITH ETBS DURING THIS TIME. LOOKING OVER THE INTERNET, IT IS CLEAR THAT SOME MUSTANGS WHERE BUILT WITH THE SAME TYPE OF ETB AS THE MODELS COVERED UNDER THE PROGRAM (FUSION, ESCAPE, MERCURY MARINER AND MERCURY MILAN). THE PROGRAM EXTENDS THE WARRANTY ON THE THROTTLE BODY TO A TOTAL OF 10 YEARS OR 150,000 MILES FROM THE WARRANTY START DATE, WHICH EVER OCCURS FIRST. THIS CAR IS EXTREMELY DANGEROUS TO DRIVE AS IT BASICALLY STALLS AND CANNOT BE RESTARTED WITHOUT TURNING THE IGNITION COMPLETELY OFF - WHICH IN TURN TURNS OFF POWER ASSET TO STEERING AND BRAKES. CAR MAY TAKE UP TO 3 OR 4 TRIES TO START NORMALLY. THIS STALLING CONDITION CAN OCCUR UP TO 5 TIMES IN AN 8 MILE TRIP. *TR

08/21/2014
Components: POWER TRAIN
Incident Date: 12/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4B5******
Summary

AROUND 17000 MILES THE VEHICLE CLUTCH PEDAL TOOK A FEW SECONDS TO DISENGAGE WHEN SHIFTING FROM 2ND TO 3RD ON HIGHER RPMS. ALSO, WHEN SHIFTING INTO 2ND AND 3RD AT 3-4K RPMS, I WOULD FEEL A NOTCHING FEEL ON THE SHIFTER FROM THE TRANSMISSION LIKE IF IT FEELING A FEW TEETH FROM THE TRANSMISSION'S GEARS OR SYNCROS. I AM STILL NOT SURE, DEALERSHIPS STILL HAVEN'T OPENED THE TRANSMISSION TO FIND OUT. CAR JUST HIT 36000 MILES, FOUND OUT THEIR WAS A RECALL OR WARRANTY COVERAGE FOR THE PEDAL ISSUE, IF CAR UNDER 36000 MILES. WAS NEVER INFORMED FROM PRECIOUS VISITS. DRIVER SEAT ALSO STOP WORKING COMPLETE, DOESN'T MOVE ANYWAY. *TR

08/18/2014
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9B5******
Summary

VEHICLE STALLED ON THE HIGHWAY WITH 'WRENCH LIGHT ON" MEANING AN ELECTRICAL/ENGINE PROBLEM WITH THE THROTTLE SYSTEM. CAR WENT INTO 'LIMP HOME MODE'. DEALER SAYS THE TBS NEEDS REPLACING AND FORD IS HAVING ISSUES WITH SUCH SYSTEMS. *TR

08/09/2014
Components: TIRES
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9B5******
Summary

THIS CAR HAS 26,600 MILES ON IT AND THE PIRELLI P ZERO NERO ALL SEASON RADIAL TIRES ARE SEPARATING BETWEEN THE TREADS. THIS HAS HAPPENED ON ALL FOUR TIRES. I FEAR FOR MY SAFETY THAT THESE TIRES WILL BLOW OUT. I ASKED THE SALESMAN THAT SOLD ME THE CAR AND HE WAS CLUELESS AND DID NOT OFFER ANY HELP. PLEASE HELP. THE TIRES SAY THEY WERE MADE IN BRAZIL AND SHOW THIS - P 235/50 ZR1897W. *TR

07/29/2014
Components: ENGINE
Incident Date: 07/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6B5******
Summary

IN THE MIDDLE OF DRIVING DOWN THE ROAD, ALL OF A SUDDEN I LOSE POWER TO THE GAS PEDAL AND THE WRENCH LIGHT COMES ON. I PULL OVER AND PUT IT IN PARK, IT MAKES A HORRIBLE RACKET WHEN IN IDLE. SO I HAVE TO TURN THE CAR OFF AND BACK ON. SOMETIMES IT'S OKAY FOR THE REST OF THE DAY AND OTHER TIMES IT'S NOT EVEN A MILE DOWN THE ROAD AND IT'S DOING THE SAME THING AGAIN...I CHECKED TO SEE IF THERE WERE ANY RECALLS WITH THE FORD COMPANY, AND THERE WERE NONE...MY CHECK ENGINE LIGHT HAS SINCE COME ON AND NOW I KNOW FOR SURE THAT IT'S THE THROTTLE ACTUATOR MOTOR...LOOKS LIKE THERE HAVE BEEN QUITE A FEW COMPLAINTS OF THE SAME THING! I DEFINITELY THINK THERE SHOULD BE A RECALL ON THIS PART!! *JS

07/28/2014
Components: ENGINE
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6B5******
Summary

WAS DRIVING ON INTERSTATE, WITHOUT WARNING WENT INTO LIMP MODE, WHICH I HAD TO PULL TO SIDE OF ROAD, TURNED OFF MOTOR TO RESET, BUT EVERY TIME I TAKE OFF IT GOES IN LIMP MODE, I TOOK IT TO DEALERSHIP TO HAVE THEM TAKE A LOOK AT THEY SAID THAT IT'S NOT UNDER WARRANTY ANY MORE AND THAT THE REPAIR WOULD BE ALMOST 1100 DOLLARS. *JS

07/26/2014
Components: POWER TRAIN
Incident Date: 07/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7B5******
Summary

AT HIGH RPM'S IN 2ND GEAR WOULD NOT SHIFT INTO 3RD TWICE THIS HAPPENED. ON NORMAL ROAD CONDITIONS NOTICED 3RD WAS LIKE NEUTRAL SO I WOULD HAVE TO GO FROM SECOND TO FOURTH THEN IN DOING THAT 4TH GEAR WAS HAVING ISSUES WHETHER I'M UP SHIFTING OR DOWNSHIFTING 3RD AND 4TH NO LONGER WORK UNDER ANY CONDITION THEY FEEL LIKE NEUTRAL SO NOW I ONLY CAN US 1,2,5,6 I NO LONGER HAVE A 3 AND 4 . SO WHILE AT TRACK CAR NEVER WENT PASSED SECOND AND THE DRIVE HOME WAS MISSING 2 GEARS JUST LIKE THAT. *TR

07/19/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 07/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0B5******
Summary

FOUR INCIDENTS OF "LIMP HOME" OPERATION IN THREE CONSECUTIVE OUTINGS WITH AN OBD-II DIAGNOSTIC ON THE FINAL DRIVE INDICATING P2111--A FAULT WITH THE ELECTRONIC THROTTLE CONTROL. THE DEALERSHIP WAS CONTACTED AND THEIR OFFICIAL WORD WAS "THEY HAD NOT HEARD OF ANY ISSUES LIKE MINE." THE ELECTRONIC THROTTLE BODY (ETB) WAS REPLACED AND THE PROBLEM ELIMINATED. *TR

07/17/2014
Components: POWER TRAIN
Incident Date: 07/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXB5******
Summary

THE ELECTRONIC THROTTLE BODY IS DEFECTIVE. THE CAR LOSES POWER AND NOTHING HAPPENS WHEN I STEP ON THE GAS, BUT THE ENGINE DOES NOT TURN OFF. I HAVE PULLED OVER AND THE CAR SHAKES PRETTY VIOLENTLY. ONCE I TURN IT OFF AND BACK ON EVERYTHING SEEMS FINE FOR A WHILE BUT EVENTUALLY DOES IT AGAIN. GOT THE CODE P2111. *TR

07/16/2014
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM3B5******
Summary

WHILE DRIVING MY 2011 FORD MUSTANG DOWN THE ROAD THE CHECK ENGINE LIGHT AND THE WRENCH LIGHT CAME ON AND LOST ALL POWER, THE ENGINE NEVER DIED BUT WOULD ONLY IDLE VERY ROUGH. I TOOK IT TO HAVE THE CODE READ OUT, IT SHOWED A CODE P2111 THROTTLE BODY ACTUATOR WIDE OPEN. IT HAS DONE THE SAME THING 2 TIMES TODAY. ONCE YOU PULL OVER AND CUT THE ENGINE OFF THEN RESTART IT WILL RUN FINE, BUT NOT FOR LONG BEFORE DOING THE SAME THING AGAIN. I GOT ONLINE TO SEE WHAT THE CODE P2111 MEANS, TO MY SURPRISE THIS SEEMS TO BE A BIG PROBLEM ON MUSTANGS, ESCAPES, AND FUSIONS. FORD HAS ISSUED AN EXTENDED WARRANTY ON CERTAIN THROTTLE BODIES.THIS COULD POTENTIALLY BE A SERIOUS SAFETY PROBLEM LOOSING POWER WHILE DRIVING DOWN THE HIGH WAY. *TR

07/10/2014
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 06/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3B5******
Summary

MY WIFE ,WHO IS THREE MONTHS PREGNANT, WAS DRIVING DOWN THE ROAD WHEN THE WRENCH LIGHT CAME ON AND VEHICLE LOST POWER AND WENT INTO WHAT I AM HEARING IS "LIMP MODE". THE CAR LOSSES POWER , NEVER SHUTS OFF, IT REDUCES THE RPMS TO ABOUT 600 AND SPEED TO ABOUT 10 TO 12 MPH. WHEN THIS HAPPENED TO HER SHE JUST BARELY GOT OFF THE ROAD BEFORE AN 18 WHEELER HIT HER FROM BEHIND. WHEN I ARRIVED ON SCENE I CUT THE VEHICLE OFF FOR ABOUT 10 SEC. THEN STARTED IT BACK UP AND IT RAN FINE. THIS HAPPENED TWICE MORE BEFORE THE CHECK ENGINE LIGHT CAME ON. WHEN I SCANNED THE CAR TROUBLE CODE P2111 DISPLAYED SAYING FAILED THROTTLE BODY. I RESET THE COMPUTER WENT TO THE DEALERSHIP AND WAS TOLD IT WOULD BE ABOUT $170.00 ANDTHERE WAS ABOUT A 50% CHANCE THEY WOULD NOT BE ABLE TO DETERMINE THE PROBLEM SO I KEPT MY MONEY AND LEFT. DOING SOME RESEARCH ON THE INTERNET I HAVE FOUND MANY DIFFERENT FORUMS WHERE PEOPLE WITH MUSTANGS ARE HAVING THE SAME ISSUE WITH THEIR ETB ( ELECTRONIC THROTTLE BODY) ON THEIR VEHICLE BUT FORD SAYS THERE IS NO ISSUE. WHILE DOING MY RESEARCH I FOUND WHERE FORD ISSUED A CUSTOMER SATISFACTION PROGRAM NO. 13N03 ON FUSIONS, ESCAPES, AND MILIANS FOR A DEFECTIVE EBT BUT THE MUSTANG IS NOT COVERED OR ACKNOWLEDGED EVEN THOUGH THE PROBLEM DESCRIBED IS THE SAME EXACT ISSUE THAT IM HAVING. THIS HAS HAPPENED TO US ABOUT 10 DIFFERENT TIMES SINCE THE FIRST INSTANCE. IT'S A KNOWN ISSUE AS FAR AS I AM CONCERNED AND A MAJOR SAFETY ISSUE. PLEASE HELP. *TR

07/06/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/06/2014
Crash: No
Fire: No
Summary

2011 MUSTANG 3.7. AT VARIOUS SPEEDS THE VEHICLE WENT INTO LIMP MODE. DISPLAYED CODE P2111. *JS

07/03/2014
Components: STEERING
Incident Date: 06/27/2014
Crash: Yes
Fire: No
Summary

WHILE DRIVING, THE POWER STEERING ASSIST FAILURE INDICATOR CAME ON ALONG WITH THE SERVICE ADVANCE-TRACK INDICATOR AND THEN THE STEERING WHEEL LOCKED COMPLETELY. THIS FORCED ME INTO ONCOMING TRAFFIC AND WITH NO ABILITY TO STEER THE CAR AT ALL. I WAS FORCED OFF THE ROAD BECAUSE I COULD NOT CHANGE DIRECTION AT ALL AND ENDED UP HITTING MY HEAD, ELBOW AND KNEES. AFTER CALLING THE FORD DEALER, THEY INFORMED ME THAT THERE WAS A "TSB" ABOUT IT BUT NO RECALL. THE DEALER THEN WENT ON TO TELL ME THAT ALMOST ALL THE FORD VEHICLES HAD BEEN RECALLED FOR THE SAME PROBLEM, EXCEPT THE MUSTANG EVEN THOUGH THEY SEE MORE OF THIS PROBLEM IN MUSTANGS THAN ANY OTHER MODEL. THEY THEN QUOTED ME OVER $3,000 TO HAVE IT REPAIRED. THIS PROBLEM, IN MY OPINION, COULD'VE KILLED ME AND I'M SHOCKED THAT IT HASN'T COST ANY ELSE THEIR LIFE. *TR

07/02/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 06/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

06/30/2014
Components: POWER TRAIN
Incident Date: 01/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7B5******
Summary

VEHICLE WAS PURCHASED 11/29/2013/ WITH 21851 MILES ON IT . I QUESTIONED THE FUNCTIONING OF MY MANUAL TRANSMISSION WITHIN 2 DAYS OF DELIVERY WITH PROBLEMS SUCH AS NOTCHINESS IN GEAR SHIFTER / REVERSE, 1ST, 2ND AND GRINDING INTO 3RD GEARS. VEHICLE SENT TO FORD. I RECEIVED THE VEHICLE BACK ON 12/02/13, 25978 MILES; WAS TOLD THE VEHICLE WAS REPAIRED UNDER FORD TSB- TRANSMISSION FLUID WAS REPLACED. THE VEHICLE DID PRESENT WITH SOME IMPROVEMENT. JANUARY 11 2013, RETURNED THE VEHICLE BACK TO FORD/ PROBLEMS AGAIN WITH MANUAL TRANSMISSION. I EXPERIENCED GEARS GRINDING FROM PARK POSITION IN ATTEMPT TO SHIFT GEARS FROM REVERSE TO 1ST TO 2ND, MAJOR GRIND FROM 3RD TO 4TH GEARS. FURTHERMORE; DUE TO AWKWARDNESS OF THE DISPLACEMENT OF THE CLUTCH PEDAL ( I AM 5'3 ) THE VEHICLE WILL ONLY FUNCTION WHEN THE CLUTCH PEDAL IS DISPLACED COMPLETELY DOWN TO THE FLOOR BOARD WHICH MAKES MY SAFETY VULNERABLE CONSIDERING I HAVE TO ELECTRONICALLY ( ELECTRIC SEATS) PLACE MY SEAT FORWARD RESULTING IN BODY POSITIONED TOO CLOSE TO PROXIMITY OF THE STEERING WHEEL WITH MY KNEES LOCATED APPROXIMATELY 1 TO 2 INCHES FROM THE DASH BOARD. UPON EXITING THE VEHICLE, THE SEAT MUST BE POSITIONED BACKWARDS IN ORDER TO EXIT .TRANSMISSION ISSUES WAS ADDRESSED BY FORD/ EXTENSIVE TRANSMISSION WORK WAS PERFORMED ON THE VEHICLE. AGAIN THE VEHICLE WAS IN FORD'S SHOP FROM 1/11/14 TO 3/10/2014...ALMOST 8 WEEKS!!. JUNE 28, 2014 APPROXIMATELY 32300 MILES ON IT, MY VEHICLE IS ONCE AGAIN BACK TO FORD DUE TO NOTCHINESS OF REVERSE, FIRST, SECOND AND THIRD GEARS/ CLOSE SEATING ISSUES ADDRESSED. *TR

06/26/2014
Components: POWER TRAIN
Incident Date: 04/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE WRENCH WARNING INDICATOR ILLUMINATED AND THE VEHICLE DECELERATED UNTIL IT CAME TO A COMPLETE STOP. THE VEHICLE WOULD IDLE ROUGHLY AND BECAME VERY DIFFICULT TO RESTART. THE PROBLEM RECURRED APPROXIMATE FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM.THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

06/18/2014
Components: SERVICE BRAKES
Incident Date: 06/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF9B5******
Summary

THE TRACTION CONTROL ENERGIZED AND APPLIED BRAKES TEMPORARILY WHILE BACKING OUT OF A PARKING SPACE ABOUT MAY 20, 2014. YESTERDAY, IT TEMPORARILY ACTIVATED AGAIN DURING A U-TURN ON A CITY STREET. ABOUT A BLOCK LATER I ENTERED THE FREEWAY AND APPROACHED 70MPH THEN IT ACTIVATED AND KEPT PULSING THE BRAKES CAUSING THE VEHICLE TO SLOW QUICKLY. I WAS IN HEAVY TRAFFIC AND HAD TO MOVE OVER 3 LANES TO GET TO THE SHOULDER. AS I APPROACHED THE SHOULDER THE SYSTEM DISENGAGED AND I HAD NO OTHER PROBLEMS THE REST OF THE DAY. I AM HAVING THE SYSTEM INSPECTED AT A LOCAL DEALERSHIP. THIS IS A DANGEROUS ISSUE. *TR

06/13/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2B5******
Summary

WHEN DRIVING DOWN THE STREET ALL OF A SUDDEN IT WON'T ACCELERATE ALTHOUGH THE ENGINE IS STILL RUNNING. I HAD IT TOWED TO A FORD DEALERSHIP THE FIRST TIME IT HAPPENED. THEY TOLD ME NOTHING WAS WRONG. IT HAS BEEN DOING IT SPORADICALLY SINCE THEN BUT GOT SO BAD THE OTHER DAY I HAD TO HAVE IT TOWED IN AGAIN. THIS TIME THEY REPLACED THE THROTTLE BODY. IF THEY HAD CAUGHT IT THE FIRST TIME WHILE IT WAS UNDER WARRANTY I WOULDN'T HAVE HAD TO PAY $556.72 TODAY. LUCKILY THE SAFETY PROBLEM NEVER HAPPENED TO ME WHILE I WAS DRIVING ON THE EXPRESSWAY! *TR UPDATED 012/24/2014 *JS

06/13/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5B5******
Summary

BUMPED KEY AND ENGINE TURNED OFF. *JS

06/10/2014
Components: SUSPENSION
Incident Date: 05/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS GOING OVER SPEED BUMPS, THE VEHICLE WOULD MAKE A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE LEFT FRONT LOWER CONTROL ARM ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 33,000. UPDATED 08/11/014*LJ THE VEHICLE WAS FIXED, AT THE CONSUMERS EXPENSE. UPDATED 09/18/14

05/30/2014
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 05/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF3B5******
Summary

MY ADVANCED TRAC LIGHT WAS ON-DASHBOARD. I TOOK IT INTO DEAN SELLERS FORD (2600 W MAPLE RD, TROY, MICH 48084) AND WAS TOLD THAT I NEEDED TO REPLACE THE EPAS BECAUSE IT FAILED. THIS CAR HAS ONLY 25,400 MILES ON IT AND THE COST WAS $1047.00 PLUS LABOR OF $505.50. TOTAL COST $1549,00 PLUS I HAD TO PAY $60,00 FOR A RENTAL CAR. A CAR WITH THIS MANY MILES ON IT, SHOULD NOT NEED TO HAVE THIS KIND OF REPAIR (EPAS COMPONENT) REPLACED. THIS WAS A DEFECTIVE COMPONENT AND I BELIEVE THAT FORD MOTOR COMPANY SHOULD HONOR THE REPLACEMENT OF THIS PART, LABOR AND RENTAL CAR BY ISSUING A CREDIT THIS IS A SAFETY ISSUE THAT SHOULD NOT BE CHARGED FOR. *TR

05/21/2014
Components: STRUCTURE
Incident Date: 04/18/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8CF4B5******
Summary

THERE WERE MANY INCIDENTS WITH MY MUSTANG 5.0 BUT THIS WAS THE MOST SIGNIFICANT. THE PROBLEM IS AS I FOUND OUT TWO YEARS LATER IS THAT THE WIDTH OF THE OEM TIRES AND WHEELS ARE TOO NARROW FOR THE WEIGHT AND POWER OF THIS VEHICLE. I WAS DRIVING ON EL CAMINO REAL AND I HAD TO STOP SUDDENLY BECAUSE A CAR CAME ON THE ROAD UNEXPECTEDLY AND THE DRIVER IN FRONT OF ME HIT THE BRAKES AND SO I DID BUT MY CAR JUST KEPT SLIDING FORWARD, IT LOST GRIP WITH THE ASPHALT COMPLETELY. I EXPERIENCED SIMILAR SITUATIONS MANY TIMES WHEN TAKING TURNS WHERE MY REAR WOULD SPIN AROUND THE FRONT WHICH RENDERS THE CAR OUT OF CONTROL SWINGING LEFT AND RIGHT IN BOTH LANES ON THE ROAD. IF ITS WET OUT I WOULDN'T EVEN PUSH THE ACCELERATOR MUCH BECAUSE IT JUST CAUSES THE REAR WHEELS TO SPIN. I JUST CHANGED MY BACK TIRES TO A WIDER SIZE AND THE PROBLEMS ARE GREATLY DIMINISHED OR GONE. I AM SURPRISED THAT ALL THE ENGINEERS AND TEST DRIVERS FROM FORD WOULD LET SUCH A GREAT CAR DRIVE LIKE SANTA'S SLED. *TR

05/20/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7B5******
Summary

WAS ACCELERATING TO MERGE WITH TRAFFIC ON FREEWAY WHEN MY CAR WOULD NOT SHIFT AND THE CLUTCH PEDAL DEPRESSED TO THE FLOOR. I WAS IN THE MIDDLE OF MERGING AND LOST THE ABILITY TO SHIFT OR CONTROL WHY VEHICLE. IT CREATED A VERY UNSAFE SITUATION AND FORD ISSUED A RECALL FOR THIS VERY SAME ISSUES FOR EARLIER MUSTANG. *TR

05/06/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2B5******
Summary

WHILE DRIVING AT DIFFERENT SPEEDS, THE CAR WILL JUST LOSES CONTROL OF THE GAS PEDAL. IT GOES INTO A COAST MODE. YOU HAVE TO COAST TO SAFETY AND TURN OFF THE IGNITION AND RESTART. MY DAUGHTER WAS ALMOST HIT BY AN 18-WHEELER ON THE BYPASS GOING ABOUT 50 MPH. SOMETIMES, IT WILL DO THIS ONE TIME PER DAY, SOMETIMES EVERY FEW MINUTES. I HAVE ONLY HAD THIS CAR 2 MONTHS WHEN THIS PROBLEM BEGAN. I HAVE CONTACTED A DEALERSHIP ABOUT THE PROBLEM, AND IT WILL COST AT A MINIMUM $600.00. I HAVE READ THE COMPLAINTS FILED, AND FEEL THAT THIS SHOULD BE PLACED UNDER A RECALL FOR THESE VEHICLES. MY VEHICLE HAS 56,000 MILES ON IT, AND SHOULD NOT BE HAVING THESE ISSUES. IF YOU WERE ON AN INTERSTATE OR MAJOR HIGHWAY, THERE MIGHT NOT BE A WAY TO EXIT BEFORE CAUSING A MAJOR WRECK. *TR

04/17/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0B5******
Summary

I WAS DRIVING THE CAR ON A CITY STREET AT APPROXIMATELY 30 MPH. WHEN I ACCELERATED, THE ENGINE STARTED EXTREME SHAKING AND THEN SHUT DOWN. FORTUNATELY, NO ONE WAS BEHIND ME, SO I DID NOT GET HIT. I THEN WAS ABLE TO RESTART THE CAR, BUT EACH TIME I STOPPED AT A LIGHT, THE CAR WOULD STALL OUT AGAIN. I WAS ABLE TO GET TO A NEARBY FORD DEALER. THEY REPAIRED THE CAR FREE OF CHARGE (IT WAS UNDER WARRANTY) AND TOLD ME THAT THE ISSUES WAS THAT THERE WAS A DEFECTIVE COMPUTER CHIP WHICH CAUSED THE ENGINE TO SHUT DOWN. FORD HAS NOT CONTACTED ME TO DISCUSS THE INCIDENT. *TR

03/21/2014
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 03/21/2014
Crash: No
Fire: No
Summary

TRACTION CONTROL APPLYING WHEN PULLING OUT IN TRAFFIC .THIS WAS NOT UNDER HARD ACCELERATION. *TR

03/04/2014
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 03/04/2014
Crash: No
Fire: No
Summary

RECEIVED ERROR CODE P2111, THE CAR WILL BOG DOWN WITHOUT NOTICE AND I CANNOT ACCELERATE. THIS HAPPENS OFTEN AND IT DOES NOT MATTER IF I AM GOING SLOW OR FAST. THE RESEARCH I HAVE DONE SHOWS THIS TO BE A FAULTY THROTTLE BODY. I FOUND A WEBSITE WHICH SHOWS "AFFECTED OWNERS SHOULD CONTACT FORD AND MENTION CONSUMER SATISFACTION PROGRAM 13N03." I PLAN ON CALLING JOE MYERS FORD IN HOUSTON, TX TOMORROW 3/5/14. *TR

03/02/2014
Components: POWER TRAIN,STRUCTURE
Incident Date: 11/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8B5******
Summary

CAR HAS A LONG CRANK TIME, BEFORE THE ENGINE STARTS. CAUSING WARE ON STARTER AND FLYWHEEL MAKING A NOISY START. THE HOOD HAS PAINT BUBBLES ON THE FRONT RIGHT SIDE AND NOW AT 70K MILES NEEDS A REPAINT. CAR WOULD STALL AT THE STOP LIGHT, OR WOULD NOT GO WHEN THE LIGHT TURNED GREEN OR MAKING A U-TURN. INTERMITTENTLY CHECK ENGINE LIGHT WOULD COME ON FOR A CAM POSITION SENSOR. CAR AT 70K MILES, WONT PASS AN EMISSION INSPECTION. CAR VALUE, WITH KNOWN PAINT PROBLEM IS DECREASED. DEALER WANTS $400 TO FIX HOOD SPOT ANOTHER $200 TO LOOK AT TRANSMISSION, $110 TO LOOK AT THE CAM SENSOR ISSUE. MY LAST NEW FORD! *TR

02/27/2014
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 09/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM4B5******
Summary

I WAS TRAVELING ON A MAJOR HIGHWAY AT THE SPEED LIMIT (75 MPH IN THIS AREA OF TEXAS) AND HAD JUST CHANGED LANES WHEN THE CAR WOULD NOT GO, I KEPT PUSHING THE ACCELERATOR AND THE CAR WOULD NOT GO. FORTUNATELY, I WAS ABLE TO COAST OFF THE HIGHWAY AND WAS ABLE TO GO UP AN OFF RAMP AND PULL OFF THE SHOULDER OF THE ROAD. THE MUSTANG STARTED TO MAKE A NOISE AND SHUTTERED, SO I TURNED OFF THE ENGINE BEING AFRAID THAT THE ENGINE WOULD BE DAMAGED. I WAS ABLE TO START THE CAR AGAIN AND WAS ABLE TO PULL INTO A PARKING LOT AND CALL FOR HELP. THE ENGINE STARTED TO SHUTTER AGAIN AND THE ACCELERATOR WOULD NOT WORK. ALSO, LUCKILY A FORD DEALERSHIP WAS WITH A MILE SO I WAS ABLE TO DRIVE TO IT AND WAS TOLD IT WAS A STUCK THROTTLE BODY AND CHARGED A DEDUCTABLE FOR A DEFECTIVE PART THAT FORD SHOULD HAVE HAD A RECALL ON A LONG TIME AGO. I COULD HAVE BEEN HIT FROM BEHIND WHILE ON THE BUSY HIGHWAY AND INJURED OR KILLED. ALSO MY TRANSMISSION FILLS VERY "JERKY" AT TIMES WHEN SLOWING DOWN OR AFTER STOPPING AND STARTING AGAIN FROM A RED LIGHT OR STOP SIGN. I AM VERY GLAD THAT MY MUSTANG IS STILL UNDER WARRANTY.

02/25/2014
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/24/2014
Crash: No
Fire: No
Summary

WHILE DRIVING UNDER NORMAL CONDITIONS THE ENGINE SERVICE LIGHT CAME ON. I CHECKED THE COMPUTER CODES AND RECEIVED A P2111 CODE WHICH INDICATES A STUCK OPEN THROTTLE ACTUATOR CONTROL SYSTEM. *TR

01/18/2014
Components: POWER TRAIN,ENGINE
Incident Date: 01/14/2014
Crash: No
Fire: No
Summary

CAR STALLS WHILE DRIVING. EVERY TIME I DRIVE IT STALLS WHEN APPLYING THE GAS MILDLY. ERROR CODE P2112 THROTTLE BODY ACTUATOR STUCK CLOSED. NO CARBO NO HIT, CLEAN THROTTLE BODY. *TR

01/17/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 01/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9B5******
Summary

I WAS PULLING OUT FROM A BUSINESS ON TO A MAJOR HIGHWAY. THERE WERE NO WARNINGS, SUDDENLY THE CAR JUST WOULD NOT GO FORWARD. I WAS IN THE MIDDLE, CROSSWISE OF THE ROAD. I FINALLY GOT THE CAR TO GO FORWARD IN LITTLE INCREMENTS UNTIL I GOT OFF THE ROAD. THE MOTOR WAS STILL RUNNING BUT VERY LITTLE FORWARD MOVEMENT FROM THE CAR. I HAD IT TOWED TO THE DEALERSHIP AND THEY SAID IT WAS THE THROTTLE BODY THAT HAD GONE BAD. IF THERE HAD BEEN ANY TRAFFIC, I WOULD BE DEAD, BECAUSE THE CAR WOULD NOT MOVE FORWARD. *TR

12/17/2013
Components: POWER TRAIN
Incident Date: 11/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8B5******
Summary

THE FORD VEHICLE SHOWED THE FOLLOWING SIGNS AT THE TIME OF SHIFTING INTO HIGHER GEARS, TRANSMISSION FAILING TO SYNCHRONIZE, SLOW REACTION, HARSH SHIFTS, GRINDING GEAR NOISES AT LOW AND HIGH RPM. *TR

12/14/2013
Components: POWER TRAIN
Incident Date: 12/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7B5******
Summary

DOCUMENTATION ON THIS VEHICLE WAS PREVIOUSLY POSTED ON 12/5/13. AS NOTED; ONGOING TO TRANSMISSION/ CLUTCH PROBLEMS POST TSB REPAIRS CONTINUE. MY VEHICLE REQUIRES THE CLUTCH PEDAL TO BE ENGAGED COMPLETELY DOWN TO THE FLOORBOARD DURING THE INITIAL KEY START PROCESS, THEREAFTER; THE CLUTCH PEDAL MUST BE ENGAGED AT A MINIMUM TO FLOORBOARD TO THE MAXIMUM OF APPROXIMATELY 1 -2 INCHES OFF FLOORBOARD. DUE TO MY HEIGHT ( 5'3"), I AM NOT COMFORTABLE SEATED SO CLOSE TO THE STEERING WHEEL. I AM CONCERNED ABOUT POSSIBLE BODILY HARM OR INJURY DUE TO AIRBAG DEPLOYMENT BEYOND POTENTIALLY COMMON INJURIES DUE TO AIR BAG BURNS. I HAVE TAKEN THE VEHICLE TO MY LOCAL FORD DEALERSHIP TO EXPLORE THE OPTION OF CLUTCH PEDAL ADJUSTMENT, TO NO AVAIL . I WAS TOLD BY THE SERVICE ADVISOR THAT THE CLUTCH IS HYDRAULIC, THEREFORE CLUTCH PEDAL HEIGHT CANNOT BE ADJUSTED TO ACCOMMODATE. I PERSONALLY HAVE OWNED SEVERAL MANUAL TRANSMISSION DRIVEN VEHICLES WHICH INCLUDE PAST OWNERSHIP OF A FORD MUSTANG GT CONVERTIBLE WITHOUT THESE ISSUES OR PROBLEMS. *TR

12/05/2013
Components: POWER TRAIN
Incident Date: 12/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7B5******
Summary

VEHICLE IS DIFFICULT ( FEELS NOTCHY ) TO SHIFT GEARS BETWEEN FIRST AND SECOND GEARS. AMBIENT TEMPERATURE IS NOT A FACTOR. THE PROBLEM IS CONSTANT REGARDLESS TO OUTSIDE TEMPERATURES. OCCASIONALLY GEARS GRIND WHEN SHIFTING AT HIGHER RPMS. VEHICLE DOES NOT SEEM TO GRAB INTO GEAR COMPLETELY ONE GEARS ARE SHIFTED FROM FIRST THROUGH THIRD GEARS. IN ADDITION TOO: VEHICLE IS DIFFICULT TO STEER/ VEHICLE SEEMS TO DRIFT TO THE LEFT SIDE OF ROADWAY. *TR

11/07/2013
Components: POWER TRAIN
Incident Date: 11/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4B5******
Summary

THE CAR LOST POWER AND A WRENCH ICON SHOWED UP ON DASHBOARD. I WAS DRIVING AND MANAGE TO GET TO THE SIDE OF THE ROAD. I TURNED OFF THE CAR AND WHEN I TRIED TO RESTART IT THE START SWITCH GOT STUCK AND IT WOULDN'T START. I HAD TO TRY TWICE BEFORE I WAS ABLE TO START THE CAR TO MAKE IT HOME. THIS IS THE THIRD TIME IT HAPPENS. I HAD BROUGHT IN THE CAR FOR SERVICE, BACK AT THE BEGINNING OF THIS YEAR, MORE THAN FOUR TIMES TO THE DEALER WHERE I GOT IT FROM ROUNTREEMOORE IN LAKE CITY, FL. THEY SAID THERE IS NOTHING WRONG WITH IT.IT IS STILL UNDER WARRANTY. *TR

09/09/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 10/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9B5******
Summary

BAD SHIFT QUALITY,RADICAL SHIFTING, TAKE OFF JERK OR TRYING TO STALL AT TAKE OFF ON 6R80 AUTOMATIC TRANSMISSION. FORWARD MOTION WITH BRAKE APPLIED AT STOP SOMETIMES. REAR END POPS AND JERKS LOUDLY WHEN THESE THINGS HAPPEN. BEEN HAPPENING FOR ABOUT 2 YEARS NOW. HAS BEEN IN SHOP FOR THESE REASONS 8 TIMES IN 2 YEARS AT 2 DIFFERENT DEALERSHIPS WITH NO FIX! EVERYTHING MOSTLY HAPPEN AT LOW SPEED BETWEEN 1ST AND 2ND GEARS OR EVEN AT STOP.VERY UNSAFE TO DRIVE AS IS BUT FORD DEALERSHIP SAYS EVERYTHING IS NORMAL AND BLAMING DRIVING HABITS ON WIFE AND I, EVEN AFTER MANY PARTS HAVE BEEN REPLACED! IT IS NOT FIXED AND FORD WILL HELP! *TR

09/08/2013
Components: UNKNOWN OR OTHER
Incident Date: 08/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM3B1******
Summary

DRIVING OVER SPEED BUMPS IN MY APARTMENT COMPLEX AND THE WRENCH LIGHTS COMES ON AND THE CAR WOULD NOT MOVE WHEN I PRESS THE GAS PEDAL HOWEVER, THE CAR WAS STILL RUNNING IDLE BUT NOT THROTTLE WHAT SO EVER. IT IS A REOCCURRING PROBLEM AND I FEAR FOR ME AND MY CHILD'S SAFETY SO FRIGHTENED THIS WILL HAPPEN IN THE MIDDLE OF THE INTERSTATE SOMEWHERE AND CAUSE AN ACCIDENT OR HARM TO MYSELF OR SOMEONE ELSE. THIS NEEDS TO BE FIXED BY FORD AT NO COST TO CONSUMERS, WAS TOLD THAT IT WOULD COST ME 850.00 TO GET IT FIXED BECAUSE MY CAR IS NO LONGER UNDER WARRANTY. CLEARLY THIS IS A MANUFACTURE DEFECT AND SHOULD BE CORRECTED BEFORE SOMEONE GETS HURT OR KILLED

09/08/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 01/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM3B5******
Summary

WHEN SLOWING DOWN I NOTICE THE CAR HAS A DELAYED DOWN SHIFT ALMOST LIKE A HIT FROM THE BACK, I'VE NEVER EXPERIENCE THIS TYPE OF RIDE UNLESS THE CAR HAD TRANSMISSION ISSUES, I REALLY HOPE THAT'S NOT THE PROBLEM THE CAR IS ONLY 2 YRS OLD AND THE WARRANTY IS GONE ON IT, I HAVE READ IN THE FORUMS ONLINE WHERE OTHERS ARE EXPERIENCING THIS SAME UNEXPLAINED DOWN SHIFT. THIS APPEARS TO BE SOME TYPE OF FACTORY GOOF UP AND IT REALLY MAKES FORD LOOK BAD (THIS IS MY FIRST FORD). NOW I UNDERSTAND WHY PEOPLE HAVE SUCH LOW FAITH IN AMERICAN MADE CARS YOU GET A WARRANTY THAT'S OVER IN 3 YEARS AND YOU HAVE MECHANICAL PROBLEMS SUCH AS THIS THAT SHOULD BE RECALLED AND SERVICED IMMEDIATELY. *TR

09/01/2013
Components: POWER TRAIN
Incident Date: 08/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF1B5******
Summary

GETTING ON TURNPIKE I WENT THROUGH THE GEAR WHEN I WENT INTO IT GRIND REAL BAD. ALSO DOWN SHIFTING IT WOULD GRIND.IT WAS OKAY IN ALL THE OTHER GEARS. ALSO WHEN FIRST DRIVEN IT WAS HARD TO SHIFT UNTIL TRANS WARMS UP. *JS

08/11/2013
Components: POWER TRAIN
Incident Date: 08/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM3B5******
Summary

THE CAR BEGAN SPUTTERING AND THEN THE ENGINE DIED AFTER PULLING OFF OF THE INTERSTATE. THE WRENCH LIGHT FLASHED AND THEN THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. THE CAR WAS ANALYZED AT THE FORD DEALERSHIP AND DIAGNOSED WITH THE THROTTLE BODY ASSEMBLY ACTUATOR AS THE PROBLEM. THERE CURRENTLY IS NO RECALL. THE LABOR AND PART WERE $430.16 I SHOULD BE REIMBURSED BY FORD FOR THIS SINCE IT IS A SAFETY ISSUE. I WAS FORTUNATE THERE WERE NO CARS BEHIND ME. THE TECHNICIAN INDICATED THERE WAS A LIFE SAFETY ISSUE. *TR

07/31/2013
Components: ENGINE
Incident Date: 07/30/2013
Crash: No
Fire: No
Summary

I WAS DRIVING ON THE FREEWAY APPROXIMATELY 65 MPH WHEN MY THROTTLE LIGHT WENT ON (WRENCH) , MY CAR LOST POWER AND BEGAN TO IDLE. EXTREMELY FRIGHTENING, I HAD CARS COMING AT HIGH SPEEDS ALMOST GETTING REAR ENDED. MY CAR ACCELERATOR GAVE OUT COMPLETELY GOING INTO "SAFE MODE". I FOUND MYSELF HAVING TO GO THROUGH CONSTRUCTION CONES IN ORDER TO PULL OVER SOMEWHERE SEMI SAFE. I TURNED MY CAR OFF AND TURNED IT ON AGAIN. THIS TIME THE ENGINE LIGHT WENT OFF AS WELL AS THE THROTTLE LIGHT. AGAIN MY CAR WAS UNDRIVEABLE. AS I GOT HOME THE CAR WAS SCANNED. RECEIVED TWO ENGINE CODES P2111 & P2112. ALL HAVING TO DO WITH THE THROTTLE BODY . *TR

07/18/2013
Components: POWER TRAIN,ENGINE
Incident Date: 07/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2B5******
Summary

WAS TRAVELING ON A FREEWAY WHEN A THE CARE LOST POWER AND BEGAN SLOWING DOWN. A LITTLE WRENCH ICON APPEARED. I THERE WAS NO PLACE TO PULL OVER SO I TURNED ON FLASHERS AND RODE ON THE HIGHWAY UNTIL THE CARE STOPPED. TRAFFIC BEHIND ME SWERVED TO AVOID MY CAR. I RESTARTED THE VEHICLE AND CONTINUED ON MY WAY. THE VEHICLE FAILED 3 MORE TIMES ON THE WAY HOME. *TR

05/07/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 03/01/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8EMXB5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WITHOUT WARNING. THE WRENCH WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN THE TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHO LOCATED THE FAILURE AT THE THROTTLE BODY. THE THROTTLE BODY WAS REPLACED BUT THE FAILURE RECURRED AND CAUSED THE CONTACT TO CRASH INTO THE PROCEEDING VEHICLE REAR END. THERE WAS NO INJURY TO REPORT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE MILEAGE WAS 36,264 AND CURRENT MILEAGE WAS 36,508.

03/02/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 11/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0B5******
Summary

WHILE TURNING LEFT AT A LIGHT APPLICATION OF GAS PEDDLE PRODUCED NO EFFECT, CAR WOULD NOT MOVE FOR THREE SECONDS THAN LURCH FORWARD. *TR

01/19/2013
Components: POWER TRAIN
Incident Date: 03/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3B5******
Summary

IT'S KNOWN ON THE FORUMS AT THE INTERNET THE PROBLEM THAT THE V6 MUSTANGS FROM 2011 AND ON ARE HAVING. THE V6 MUSTANG'S WITH AUTOMATIC TRANSMISSIONS ARE PRESENTING A PROBLEM WHEN COMING TO A STOP OR WHEN YOU PUSH THE GAS RAPIDLY, THE SHIFTING OF THE CAR HAS SOME KIND OF LATENESS RESPONSE CAUSING WHEN YOU COME TO A STOP TO FEEL LIKE A BANG IN THE CAR AFTER YOU HAVE COME TO A STOP OR WHEN YOU STEP ON THE GAS THE CAR WONT REACT RAPIDLY. THIS CARS ARE PRESENTING SOME KIND OF PROBLEM WITH SOME INTERNAL PARTS ON THE TRANSMISSION (SOLENOIDS) AND WHEN YOU TAKE THE CARS TO THE DEALERSHIPS FOR REPAIR THE EMPLOYEES ALWAYS SAYS THAT THERE IS NOTHING WRONG WITH THE CARS. FORD IS NOT TAKING RESPONSIBILITY OF THIS DEFECTS ON THE V6'S AUTOMATICS BECAUSE THEY DON'T WANT TO MAKE A RECALL ON THE CARS AND THEY KNOW WHAT THE CARS HAVE. I'M ASKING FOR YOUR COMPANY TO TAKE ACTION ON THIS MATTER SINCE THERE ARE A LOT OF US OUT THERE WITH THIS PROBLEM AND WHEN YOU TAKE THE CAR TO THE DEALERSHIPS IS ALWAYS THE SAME THING. PLEASE CHECK ON THE FORUMS AND SEE HOW MANY OF US ARE PRESENTING THIS KIND OF PROBLEM. IT'S TIME THAT FORD COMES OUT AND ASSUME THE RESPONSIBILITY ON THIS MATTER. *TR

12/17/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 11/16/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM3B5******
Summary

DRIVER WAS LEAVING PARKING LOT OF BANK, WHEN SHE STATES GAS PEDAL STUCK. SHE CROSSED 2 LANES OF TRAFFIC AND STRUCK A BUILDING. DRIVER LATER SUCCUMBED TO INJURIES. *TR

12/11/2012
Components: POWER TRAIN
Incident Date: 12/14/2010
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN A GRINDING NOISE WAS HEARD FROM THE VEHICLE. IN ADDITION, THERE WAS A DELAYED RESPONSE FROM THE MANUAL TRANSMISSION WHEN SHIFTING INTO SECOND OR THIRD GEAR. THE FAILURE RECURRED WHEN DRIVING BETWEEN 10-30 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE OLD TRANSMISSION FLUID WAS REMOVED AND REPLACED WITH A HIGHER GRADE. THE FAILURE CONTINUED TO RECUR. THERE WAS A TECHNICAL SERVICE BULLETIN UNDER NHTSA ACTION NUMBER: 1003914 (POWER TRAIN: MANUAL TRANSMISSION) THAT WAS POSSIBLY RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 10.

10/14/2012
Components: STEERING,SUSPENSION
Incident Date: 08/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3B5******
Summary

WHILE ATTEMPTING TO MAKE A LANE CHANGE ON THE FREEWAY AT 70 MPH,, I HAD TO MAKE A CORRECTION AND MOVE BACK INTO MY ORIGINAL LANE DUE TO SOMEONE WANTING TO CHANGE INTO THE SAME LANE AT THE SAME TIME. THE FRONT END SWAYED BACK AND FORTH OUT OF CONTROL. ALMOST HAD AN ACCIDENT. THIS HAPPENED AGAIN AT 65 MPH ON 09/14/2012. ON 10/03/2012 I BOUGHT THE CAR INTO THE DEALERSHIP I BOUGHT THE CAR FROM. THEY INVESTIGATED THIS PROBLEM AND SAID THE MUSTANG V6 MODEL HAS A TENDENCY TO DO THIS AND SAID IT WOULD TAKE ABOUT $700 IN PARTS AND LABOR TO POSSIBLY FIX THIS PROBLEM.. I FILED A COMPLAINT WITH THE FORD DISTRICT MANAGER AND HE DISAGREED WITH THE DEALERSHIP SAYING THERE ARE NO HANDLING PROBLEMS WITH THE 2011 MUSTANGS. *TR

08/17/2012
Components: POWER TRAIN
Incident Date: 05/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7B5******
Summary

MILD TO VIOLENT VIBRATION FROM MANUAL TRANSMISSION UPON DOWNSHIFTING FOR DECELERATION ON EXIT RAMP IN THE RANGE OF 5500-2500 RPM. MILD TO VIOLENT SHAKING FELT THROUGH CAR...STEERING WHEEL, SHIFTER, PEDALS...SEATS... ENGINE SPEED IS MATCHED TO TRANSMISSION SPEED PRIOR TO CLUTCH ENGAGEMENT. I'VE BEEN DRIVING MANUAL SHIFT CARS , MUSTANG GT, SMALL BRITISH AND AMERICAN CARS FOR OVER 35 YEARS. WHEN STAYING IN THIRD GEAR FOR EXAMPLE IN TRAFFIC THAT SPEEDS UP AND SLOWS DOWN, VIBRATIONS COME ON ABOVE 2500 RPM THIS IS AN INTERMITTENT PROBLEM. MORE NOTICEABLE NOW IN THE WARM WEATHER. I DRIVE ABOUT 35 MILES EACH WAY TO AND FROM WORK. WHEN THE CAR IS THOROUGHLY WARMED, I EXPERIENCE IT EVERYDAY NOW IN THE WARM WEATHER. PLACED INTO FORD DEALER IN DECATUR, AL. HE KEPT THE CAR 4 COMPLETE DAYS AND AFTER WAITING FOR NEWS I WENT AND GOT IT BACK. AS I WAS LEAVING THE DEALER, THE SERVICE MANAGER WHO NEVER LOOKED UP FROM HIS PAPERWORK, SAID "WE COULDN'T FIND ANYTHING". WHEN I PUT THE CAR IN FOR SERVICE IT HAD 34000 MILES ON IT. NOW IT HAS OVER 36,000. THIS IS GETTING WORSE WITH AGE AND MILEAGE. I WONDER IF AT 50000 MILES IF THE CAR WILL BE UNDRIVEABLE? *TR

08/16/2012
Components: POWER TRAIN
Incident Date: 06/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JS5B5******
Summary

2011 SHELBY GT500 - BROUGHT THIS CAR IN FOR GRINDING INTO 2ND GEAR (ALL OTHER GEARS SEEM FINE..AT THE MOMENT). WAS TOLD THAT ALL FORD WOULD DO IS REPLACE 2ND GEAR, WHICH THEY DID AND WAS ALSO TOLD THAT IT WAS OUR DRIVING AND REPLACING 2ND GEAR IS ALL THAT THEY WOULD DO. WE WERE TOLD BY THE REGIONAL REP AND ENGINEER THAT...QUOTED - "WE HAVE TO HAVE THE CLUTCH ALL THE WAY DOWN TO THE FLOOR BEFORE SHIFTING (ENGAGED). THE REASON IT WILL GRIND BETWEEN 1ST AND 2ND AND NOT INTO THE OTHER GEARS IS BECAUSE VEHICLE HAS BIGGER JUMP IN RPM FROM 1ST TO 2ND. VEHICLE IS SHIFTING CORRECTLY AS DESIGNED.". TOTALLY DISAGREE...VERY UPSETTING SINCE IT IS THEIR FLAGSHIP CAR AND AM TOLD THIS IS ALL THEY WILL DO. *TR

08/08/2012
Components: POWER TRAIN
Incident Date: 08/07/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT WAS TRAVELING 25 MPH WHEN THE VEHICLE FAILED TO SHIFT INTO SECOND AND THIRD GEAR. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 27,000.

08/05/2012
Components: POWER TRAIN
Incident Date: 02/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2B5******
Summary

AFTER I FIRST PURCHASED THE VEHICLE I NOTICED A VIBRATION IN THE SHIFTER WHICH EMINATED FROM THE TRANSMISSION. I TOOK IT BACK TO THE FORD DEALERSHIP APRROXIMATELY A MONTH OR MORE LATER AND WAS INFORMED THERE WAS NO ISSUE WITH THE TRANSMISSION. HOWEVER, TO THIS DAY THERE EXISTS A VERY NOTICABLE VIBRATION WITH INCREASING EPISODES OF DIFFICULTY CHANGING GEARS BETWEEN # 5 TO 2, EITHER SHIFTING UP OR DOWN. IT IS MORE NOTICABLE WHEN DOWN SHIFTING. ON MORE THAN ONE OCCASION I HAD TO SHIFT INTO ANOTHER GEAR ABOVE WHAT I WAS ATTEMPTING TO GO FOR BECAUSE THE GEAR WOULD NOT CONNECT INTO PROPER PLACEMENT. THIS CAUSED A BRIEF BACK UP WHEN GOING ONTO THE FREEWAY WITH SEVERAL CARS BEHIND ME DUE TO THE TRANSMISSION BEING STUCK IN A PARTICULAR GEAR SETTING (#3). THIS CLEARED ONCE I CHANGED TO A LOWER GEAR RATIO. *TR

08/04/2012
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 07/27/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3B5******
Summary

TWICE WHILE ACCELERATING TO GET UP TO HIGHWAY SPEEDS, ON CLEAR, FLAT, DRY, AND SMOOTH PAVEMENT THE ADVANCTRAC SYSTEM ACTIVATED FOR NO REASON. IT STARTS BY VERY AGGRESSIVELY PULSING THE FRONT RIGHT BRAKE, FOLLOWED BY THE REAR LEFT BRAKE, THEN ALTERNATING BRAKES ALL THE WAY AROUND CAUSING THE CAR TO SWERVE ALMOST OUT OF CONTROL, AT HIGHER SPEEDS LIKE 65-70 IT PROBABLY WOULD CAUSE TOTAL LOSS OF CONTROL. THE ADVANCTRAC ALSO CUTS ENGINE POWER ALONG WITH THE HARD SWERVING MAKES IT EVEN MORE DIFFICULT TO AVOID A CRASH IN MULTIPLE LANE HIGHWAY TRAFFIC. THIS LAST FOR ABOUT 15 SECONDS, BUT IT IS 15 SECONDS OF OUT OF CONTROL HIGHWAY TERROR. AFTER SHUTTING OFF THE CAR ON THE 2 OCCASIONS IT THEN DRIVES FOR A WHILE LIKE IT NEVER HAPPENED. WHEN THE FORD DEALER CANNOT REPLICATE THE PROBLEM, AND IT DOES NOT RECORD ANY ERROR OR DIAGNOSTIC CODES IN THE CARS COMPUTER SYSTEM. SO FORD SAYS THERE IS NOTHING THEY CAN DO TO FIX THIS SAFETY PROBLEM. TALKING WITH OTHER MUSTANG OWNERS I FOUND OUT I AM NOT THE ONLY ONE WITH THIS EXACT SAME PROBLEM WITH ADVANCTRAC, AND ONE OTHER THAT I KNOW OF SAID HE ALSO FILLED A COMPLAINT ON HERE, HE SAID IT WAS COMPLAINT NUMBER - 10430166. HE ALSO SAID THAT FORD COULD NOT DUPLICATE THE PROBLEM AND HE ALSO HAD NO CODES, SO FORD WOULD NOT FIX HIS PROBLEM. SOMEHOW WE HAVE TO GET TO THE BOTTOM OF THIS MALFUNCTION, IT IS SUPPOSED TO BE A SAFETY SYSTEM TO HELP PROTECT YOU FROM A CRASH, NOT A COMPUTER MALFUNCTION THAT CAUSES A CRASH WHEN THE DRIVER IS DOING NOTHING WRONG ON GOOD ROAD CONDITIONS. PLEASE HELP! *TR

07/21/2012
Components: POWER TRAIN
Incident Date: 07/04/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF1B5******
Summary

WHEN SHIFTING FROM 1ST TO 2ND GEAR TRANSMISSION WILL NOT SHIFT, IT MUST BE FORCE INTO 2ND GEAR. ALSO 5TH GEAR GRINDS AT NORMAL HIGHWAY SPEEDS. VEHICLE WILL NOT SHIFT INTO REVERSE UNLESS ENGINE IS OFF, MUST SHIFT TO REVERSE, START ENGINE AND THEN VEHICLE WILL MOVE IN REVERSE. WHILE DRIVING THERE IS NO VIBRATION, NOR WHINNING NOISES. ONCE VEHICLE HAS BEEN SHUT DOWN AND ENGINE IS COLD, CAN NOT SHIFT INTO 1ST GEAR, AFTER VEHICLE HAS SET OVER NIGHT, CAN ONLY PLACE INTO 1ST GEAR BEFORE STARTUP. *TR

07/19/2012
Components: POWER TRAIN
Incident Date: 09/23/2010
Crash: No
Fire: No
Summary

THE TRANSMISSION DISPLAYS GRINDING NOISES AND DIFFICULTY UPSHIFTING FROM 2ND TO 3RD OR 4TH TO 5TH WHEN THE CLUTCH IS PRESSED ALL THE WAY DOWN. I HAVE ISSUES GETTING CAR INTO 1ST GEAR FROM NEUTRAL AT A RED LIGHT SOMETIMES. TRANSMISSION WILL NOT ALLOW ME TO GO INTO REVERSE WHEN CLUTCH IS PUSHED DOWN TO FLOOR DURING COLD STARTS. TRANSMISSION FEELS AND SOUNDS CLUNKY WHEN SHIFTING INTO ALL GEARS. THIS IS WHAT HAPPENS WHEN WE HAVE OUR TRANSMISSIONS MADE IN CHINA. SKIP SHIFT IS NOT CAUSING DAMAGED SYNCHROS, BROKEN SHIFT FORKS AND SHATTERED GEAR TEETH INSIDE THE NUMEROUS FAILED MT82'S; LOW QUALITY COMPONENTS AND MATERIALS IS CAUSING IT. *TR

07/01/2012
Components: POWER TRAIN
Incident Date: 06/30/2011
Crash: No
Fire: No
Summary

UNABLE TO SHIFT CAR IN REVERSE AT FIRST ( TRYING TO BACK INTO PARKING SPACE. ) THEN COULD NOT GET THE CAR INTO ANY GEAR AT ALL FOR ABOUT 30 TO 60 SECS. *TR

05/11/2012
Components: POWER TRAIN
Incident Date: 04/11/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JS0B5******
Summary

I HAVE A 2011 FORD MUSTANG SHELBY GT500 AND I WAS WAITING AT A STOP LIGHT FINALLY I HAD A CLEAR SHOT TO GO I STARTED TO GO TURNING LEFT WENT TO SHIFT IT IN 2ND GEAR AND IT WOULD NOT GO INTO 2ND IT JUST GRINDED FOR A FEW SECONDS THEN WENT INTO GEAR SECONDS BEFORE A CAR WAS COMING AND SLAMMED ON ITS BRAKES BARLEY HITTING ME. THEN ANYTIME AND EVERYTIME I MERGE INTO TRAFFIC GETTING ON THE HIGHWAY SHIFTING FROM 4TH TO 5TH GEAR MY 5TH GEAR GRINDS OR DISAPPEARS AND I SOMETIMES GET RAN OFF THE HIGH ONE TIME I ALMOST GOT REARENDED. MY REVERSE AND 5TH GEAR WERE GRINDING BAD AROUND 1700 MILES BROUGHT IT TO FORD THEY REPLACED 5TH REVERSE FORKS AND SYNCROS STILL DIDN'T SOLVE THE PROBLEM STILL DOES IT TODAY AT 2700 MILES. PLEASE HELP ME THANKS. *TR

05/02/2012
Components: EQUIPMENT
Incident Date: 05/01/2012
Crash: No
Fire: No
Summary

AC COMPRESSOR CLUTCH WENT OUT CAUSING COMPRESSOR MOTOR TO LOCK UP SENDING METAL SHAVINGS INTO AC! *JS

04/21/2012
Components: POWER TRAIN
Incident Date: 03/04/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF9B5******
Summary

UNSUSPECTING SHIFT ISSUE, SOME WHAT DANGEROUS. SHIFTING PROBLEM, ALMOST OVERNIGHT 24 HOUR PERIOD. DOES NOT WANT TO SHIFT, 6 SPEED MANUAL. REPEATED TECHNICAL SERVICE REPORTS FOUND ONLINE, ABOUT FLUID, ABOUT BOLTS LOOSING, SHEERING OF PINS AND SIMILAR ISSUES WITH 6 SPEED TRANS. FORD WON'T DISCUSS FIXING ANYTHING, I AM TOLD THAT "ABUSE" HAS CAUSED THE ISSUES. I AM LOOKING INTO REPAIRS AT PRIVATE SHOP. FORD NEEDS TO STAND BEHIND THERE SHORT COMINGS, AND NOT DUMP IT ON CONSUMERS. *JS

04/20/2012
Components: STEERING,SERVICE BRAKES, HYDRAULIC
Incident Date: 02/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT WAS DRIVING 30 MPH WHEN A THUMPING NOISE EMITTED FROM THE FRONT DRIVER'S TIRE. THE VEHICLE STEERED TO THE RIGHT DESPITE THE CONTACT HOLDING THE STEERING WHEEL IN A STRAIGHT POSITION. THE CONTACT ALSO STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE PROPERLY AND EMITTED A BANGING NOISE. IN ADDITION, THE VEHICLE ALSO FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE MULTIPLE FAILURES OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS ALSO NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 7,500.

04/03/2012
Components: POWER TRAIN
Incident Date: 03/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8B5******
Summary

MT-82 TRANSMISSION HAS BEGUN TO WHINE . *TR

03/26/2012
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 10/28/2009
Crash: No
Fire: No
Summary

THE OPERATING FREQUENCY OF PWM (PULSE WIDTH MODULATION) LED'S (LIGHT EMITTING DIODE) IS TOO LOW FOR SOME VIEWERS! THE EXTERNAL LIGHTING DOES NOT COMPLY WITH FMVSS NO. 108 SPECIFIES THAT LAMPS MUST BE STEADY BURNING. FORD HAS FAILED TO MEET THIS REQUIREMENT MAKING FOR A VERY UNSAFE VEHICLE FOR NIGHT TIME DRIVING. THIS AFFECTS THEM AND OTHER DRIVERS BEING NEAR THIS VEHICLE WITH THE DIMINISHED SAFETY MARGIN. NOTE: ALL NEWER FORD'S (CAR'S, POLICE CARS, BUSES, TOW TRUCKS, TRUCK, ETC...) USING LED'S ARE AT FAULT, THE OPERATING FREQUENCY IS TO LOW MAKING FOR A VERY DANGEROUS NIGHT TIME SITUATION!!!!! THIS MUST BE REVIEWED AND CORRECTED. *TR

03/14/2012
Components: POWER TRAIN
Incident Date: 03/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0B5******
Summary

I WAS DRIVING MY 2011 FORD MUSTANG GT AT APPROXIMATELY 6PM ON 1 MARCH 2012. I SHIFTED FROM 2ND TO 3RD AND WHEN I DID, THE CLUTCH PEDAL STAYED ON THE FLOOR. I COULD SMELL EXCESSIVE CLUTCH WEAR AFTER THE INCIDENT. I AM THANKFUL THAT I AM AN EXPERIENCED DRIVER AND WAS ABLE TO STOP THE VEHICLE SAFELY. NOW THE CLUTCH STAYS ENGAGED AND YOU CAN NOT SHIFT IN TO ANY GEAR WHILE THE CAR IS RUNNING. FORD HAS REFUSED TO WARRANTY THE REPAIRS. MILEAGE AT THE TIME 27,000. *TR

03/10/2012
Components: POWER TRAIN
Incident Date: 03/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2B5******
Summary

I READ SEVERAL DETAILS ABOUT PEOPLE HAVING DIFFICULTY SHIFTING IN HIGH REVS OR WHEN DRIVING FAST BUT I DO NEITHER. I TRAVEL AT HIGHWAY SPEEDS AND HAVE HAD DIFFICULTY SHIFTING FROM ONE GEAR TO ANOTHER AND END UP REDUCING MY SPEED IN ORDER TO HAVE THE TRANSMISSION ENGAGE OR EVEN SPEED UP JUST TO "HUNT" FOR THE NEXT GEAR. ON THREE OCCASIONS THIS HAS CAUSED ME CONCERN WHILE DRIVING ON SURFACE STREETS BECASUE TRAFFIC IS HEAVY AND SOME PEOPLE DRIVE VERY FAST AND CLOSE. I AM GETTING READY (NEXT WEEK) TO TAKE MY CAR TO THE DEALER AND HAVE THEM EXAMINE THE PROBLEM BECASUE IT IS CAUSING ME CONCERN ABOUT MY SAFERTY AND THAT OF FAMILY MEMBERS. MY WIFE DOES NOT WANT TO DRIVE IT ANYMORE BECASUE SHE WAS ALSO EXPERIENCING SHIFTING DIFFICULTIES. ADDITIONALLY, THERE IS A VIBRATION OCCURRING WHILE SHIFTING OR GETTING READY TO SHIFT THAT HAS NEVER OCCURRED IN ANY OTHER MANUAL TRANSMISSION VEHICLE I HAVE OWNED. *TR

03/08/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/05/2012
Crash: No
Fire: No
Summary

WHEN DRIVING MY VEHICLE ON A STRAIT LEVEL ROAD DOING 25 MPH I TAPPED THE BRAKES THEN MY TRACTION CONTROL LIGHT CAME ON AND THE CAR BEGAN TO SURGE FORWARD AND BACK. I TRIED TO ACCELERATE BUT THE CAR WAS HAVING ISSUES. WHEN I WENT TO PULL OVER I PRESSED THE BRAKE AND IT WAS HARD LIKE A ROCK AND WAS PULSATING, I THEN KICKED THE BRAKE PEDAL AS HARD AS I COULD AND EVERYTHING RETURNED TO NORMAL. I TOOK IT TO MY LOCAL FORD DEALER FOR THE 3RD TIME AND THEY SAID NO PROBLEM FOUND. *TR

03/06/2012
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 02/21/2012
Crash: No
Fire: No
Summary

THE "SERVICE AUTOTRACK" LIGHT CAME ON AS I WAS PULLING OUT FROM A PARKING SPACE IN THE MORNING, AND THE POWER TO THE BACK WHEELS WAS REDUCED. I TOOK THE VEHICLE TO THE DEALERSHIP FOR SERVICE, AND WAS INFORMED OF A MANUFACTURER DEFECT IN THE GPAS SYSTEM THAT COULD CAUSE THE STEERING TO FAIL. THE DEALERSHIP KEPT THE VEHICLE, AS IT IS UNSAFE TO DRIVE DUE TO THIS GPAS SYSTEM DEFECT. FORD IS NOT CURRENTLY MANUFACTURING REPLACEMENT GPAS SYSTEMS, THEY HAVE OUTSOURCED TO AN OUTSIDE COMPANY (PER THE FORD CUSTOMER CARE REPRESENTATIVE) AND IT IS GOING TO TAKE SIX WEEKS TO GET THE PART. *TR

02/15/2012
Components: POWER TRAIN
Incident Date: 02/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG GT. THE CONTACT WAS DRIVING 25 MPH WHEN THE VEHICLE FAILED TO SHIFT GEARS PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,009 AND THE CURRENT MILEAGE WAS 6,950.

02/07/2012
Components: ELECTRICAL SYSTEM,SEAT BELTS,STRUCTURE,SEATS
Incident Date: 01/27/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8EM4B5******
Summary

AFTER SEVERAL MILES UPHILL, THE VEHICLE HAD BEGUN TO TRAVEL DOWNHILL. AFTER LESS THAN ONE MILE, THE STEERING WAS UNRESPONSIVE; DRIVER'S INPUT ASSUMED HYDRAULIC RESPONSE. THERE WAS NONE. THE VEHICLE HIT THE SIDE OF A MOUNTAIN; VERY NARROW SHOULDER DIDN'T ALLOW FOR ERROR. THE CAR OVERTURNED. THE 'BLACK BOX' LOCATED IN THE STEERING WHEEL COLLECTS A VOLUME OF DATA EXCEPT ONE IMPORTANT FACT: STEERING WHEEL ANGLE. THE STEERING WHEEL WAS POSITIONED TO MISS THE MOUNTAIN BUT NOT TO ENTER THE ON-COMING LANE. THE STEERING DIDN'T REACT. WHY WAS THIS ESSENTIAL DATA NOT RECORDED WHEN MANY OTHER TRIVIAL COMPUTATIONS ARE PRESENT? I BELIEVE FORD UNDERSTANDS THE POTENTIAL PROBLEM AND OMITS THE STEERING WHEEL ANGLE BECAUSE OF LIABILITY. THE VEHICLE WAS RENTED FROM HERTZ. THEY FAILED TO ADVISE THE CUSTOMER OF THE SLOW RESPONSE OF ELECTRONIC STEERING. SECOND: PASSENGER SEAT BELT IS POSITIONED HIGH AND THE HEADREST PROTRUDES, MAKING AN OCCUPANT OF AVERAGE SIZE 'SLOUCH' TO AVOID THE UNCOMFORTABLE STRAP. REGARDLESS, THE SEAT BELT TRAVELS ALONG THE PASSENGER'S NECK AND TIGHTENS WHEN THE VEHICLE OVERTURNS. THE 'ACCIDENT' CAUSED AN 85% CAROTID ARTERY DISSECTION. MY WIFE SPENT 10 DAYS IN A TRAUMA CENTER BECAUSE OF THIS HORRIBLY POSITIONED SEAT BELT AND UNRESPONSIVE STEERING. A FRIEND WHO HAS A DOCTORATE IN NURSING ADVISED US DURING THE HOSPITALIZATION. SHE RECENTLY RENTED A MUSTANG AND WAS WORRIED WHEN THE STRAP BISECTED HER THROAT. GO SIT IN ONE! IT'S ALL THE EVIDENCE YOU NEED. FORD MOTOR COMPANY WILL DO NOTHING UNTIL THEY ARE PRESENTED WITH LEGAL PAPERS. I HAVE FORMALLY NOTIFIED THEM TO NO AVAIL. THEY DON'T CARE. THEY JUST KEEP BUILDING THEM. *TR

02/02/2012
Components: POWER TRAIN
Incident Date: 04/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0B5******
Summary

THE CAR BEGAN TO HAVE INTERMITTENT SHIFTING PROBLEMS ABOUT 3-4 MONTHS AFTER I BOUGHT THE CAR. WHEN SLOWING DOWN AND THEN ACCELERATING, THE CAR WOULD NOT SHIFT INTO GEAR AND THEN LURCH AND MAKE A POPPING NOISE (FIRST TIME IT DID THIS, I THOUGHT SOMEONE HAD BUMPED MY CAR IN TRAFFIC). I DISMISSED IT THE FIRST FEW TIMES IT HAPPENED. THEN IT BEGAN TO HAPPEN ON A MORE FREQUENT BASIS, NOT AS BAD AS THE FEW PRIOR TIMES BUT MORE FREQUENTLY. I TOOK THE CAR TO THE DEALERSHIP BACK IN JULY OR AUGUST 2011 AND WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM. AFTER THAT I TOOK THE CAR IN 3 MORE TIMES AND WAS TOLD THE SAME THING. FINALLY THIS WEEK, I CALLED FORD MOTOR COMPANY AND NOW THEIR CUSTOMER RELATIONS DEPARTMENT IS HANDLING MY CASE. THE CAR HAS BEEN AT THE DEALERSHIP SINCE TUESDAY AND I WAS TOLD YESTERDAY THEY THINK IT IS A BAD SHIFTING SOLENOID AND HAVE ORDERED THE PART. I'M NOT EVEN CONFIDENT AS THIS POINT, IF REPLACING THE SOLENOID IS GOING TO FIX THE PROBLEMS. I WANTED TO MAKE A COMPLAINT AS I KNOW YOU ARE INVESTIGATING FORD MUSTANGS FOR THE SHIFTING ISSUES. I AM CONCERNED AS THERE HAVE BEEN SEVERAL TIMES I THOUGHT I WAS GOING TO HAVE AN ACCIDENT BECAUSE THE CAR WOULD NOT SHIFT PROPERLY AND ACCELERATE. I BELIEVE THAT THE ONLY REASON THE ISSUES ON MY CAR HAVE FINALLY BEEN ADDRESSED IS BECAUSE I CALLED FORD DIRECTLY. IT APPEARS ACCORDING TO THE INFORMATION THAT I HAVE BEEN ABLE TO LOCATE ON LINE, FORD MAY HAVE KNOWN ABOUT THE SHIFTING PROBLEMS SINCE MID LAST YEAR BUT THE CONSUMER HAS BEEN LEFT IN THE DARK ABOUT THE ISSUE . *KB

01/23/2012
Components: ENGINE AND ENGINE COOLING,POWER TRAIN,WHEELS
Incident Date: 04/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0B5******
Summary

JUST A FEW OF THE ISSUES I HAD WHILE MY CAR . I WAS TOLD THERE WAS NO PROBLEM WITH MY CAR AFTER I ALMOST GOT KILLED TWICE BECAUSE IT WOULD NOT DOWN SHIFT INTO LOWER GEARS AT HIGHWAY SPEEDS. TRANS WILL LOOK UP ONCE SHIFTER IS IN BETWEEN GEARS AND WILL NOT GO INTO GEARS STILL SPEED AND RPM SLOW DOWN. MOST EVIDENT WHEN TRYING TO GO FROM 6TH TO 4TH. I WAS ALMOST IN AN ACCIDENT TWICE BECAUSE I WAS NOT ABLE TO DOWN SHIFT TO GET OUT OF THE WAY OF A ONCOMING TRAFFIC. HAD A CRACKED RIM THAT WAS OBVIOUSLY A CASTING DEFECT. HAD A TICKING IN THE ENGINE AFTER LONG TRIPS. . 5.0 SOUNDED LIKE A DIESEL. *TR

01/23/2012
Components: POWER TRAIN,EQUIPMENT
Incident Date: 10/13/2011
Crash: No
Fire: No
Summary

PURCHASED NEW 2011 MUSTANG GT. BEEN HAVING PROBLEMS WITH GEARS BEING VERY NOTCHY AND DIFFICULT TO SHIFT. I HAVE HAD 2 ACCOUNTS WHERE I WAS NEARLY REARENDED WHILE COMING OFF A YIELD DUE TO THE FACT THAT 4TH GEAR WOULD NOT SHIFT IN PLACE. 4TH GEAR CONSISTENTLY LOCKS AT HIGH RPM, 5TH GEAR GRINDS, AND ALL GEARS ARE HARD TO MANAGE IN BELOW 60 DEGREE TEMPERATURES. IT HAS BEEN AT THE DEALERSHIP FOR A MONTH AND A HALF, GOT IT BACK AND WITHIN 2 WEEKS THE SAME PROBLEMS AROSE. CURRENTLY BACK AT THE DEALERSHIP. FORD HAS DONE NOTHING TO RESOLVE THIS RECURRING ISSUE. *TR

01/08/2012
Components: POWER TRAIN
Incident Date: 02/09/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AMXB5******
Summary

I HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR... FIRST AT A LITTLE OVER 1000 MILES THE CAR WOULDN'T GO INTO FIRST OR REVERSE WITHOUT A LOT OF FORCING AND DOUBLE CLUTCHING... LOCAL DEALER SAID OF WE NEED TO SWAP YOUR TRANSMISSION FLUID TO FULL SYTHETIC AND IT'LL WORK LIKE NEW. THAT DID NOTHING SOON THE CAR WOULDN'T GO INTO FOURTH GEAR AND WOULDN'T DOWNSHIFT TO THIRD GEAR EITHER. IT WENT BACK TO.THE SHOP THEY SAID THEY FIXED IT BUT EVEN THE TECH SAID IT WASNT 100% FIXED AND THAT IT MAY PERIODICALLY MESS UP. SOON THERE REPAIRS GOT WORSE THE CAR WOULD COMPLETELY LOCK REAR WHEELS DURING SIMPLE DOWNSHIFTS OR UPSHIFTS. THEY REPAIRED AGAIN. AT ONE POINT ON THE INTESTATE IT LOCKED UP AND THE PERSON BEHIND ME LOST CONTROLL AND SPUN INTO.THE GRASS OFF THE ROAD.. IT WENT IN AGAIN FOR REPAIRS THIS TIME THE CLUTCH NEEDED ADJUSTING AND THE FIXED SOME.FAILED PARTS... THEN THE REAR STARTED LEAKING THIS PAST THANKSGIVING AND I WAS STUCK.IN MYRTLE BEACH AND THE CAR WAS AT THE DEALER THERE AND THE PART THE NEEDED TO.FIX THE CAR WAS ON BACK ORDER. I'M A 22 YEAR OLD GUY WITH SERIOUS HEALTH PROBLEMS TRYING TO.ENJOY.MYSELF BUT THE STRESS FROM THIS CAR IS KILLING ME AND THE CAR HAS CAUSED AN ACCIDENT AND I DON'T FEEL SAFE IN IT... FORD SAYS THERE SORRY BUT WON'T REALLY DO.ANYTHING ITS SPENT OVER 80 DAYS IN THE SHOP. FOR SAID I NEED A LAWYER OR THEY WON'T DO ANYTHING TO HELP ME. I HAVE FILED MULTIPLE CRC COMPLAINTS BUT.FORD CLOSES THEM WHEN THEY SAY THE CARS FIXED WHICH IT NEVER IS. CURRENTLY THE CARS BEEN IN THE DEALER THE LAST 10 DAYS AND THEY SAY ITS FIXED BUT ALSO. SAY ITS SHAKING CAUSE MY RIMS BENT FROM REAR END LOCK UPS AND I HAVE WHEEL AND TIRE COVERAGE AND THEY STILL WON'T FIX THE ISSUE L. PLEASE HELP ME. *TR

01/08/2012
Components: POWER TRAIN
Incident Date: 01/06/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5B5******
Summary

I WAS DRIVING MY 2011 FORD MUSTANG GT AT APPROXIMATELY 8PM ON 6 JAN 2012. I SHIFTED FROM 2ND TO 3RD AND WHEN I DID, THE CLUTCH PEDAL STAYED ON THE FLOOR. I COULD SMELL EXCESSIVE CLUTCH WEAR AFTER THE INCIDENT. I AM THANKFUL THAT I AM AN EXPERIENCED DRIVER AND WAS ABLE TO STOP THE VEHICLE SAFELY. NOW THE CLUTCH STAYS ENGAGED AND YOU CAN NOT SHIFT IN TO ANY GEAR WHILE THE CAR IS RUNNING. MY CAR IS NOW PARKED AND I WILL NOT BE ABLE TO DRIVE IT FOR ALMOST ONE MONTH DUE TO WAITING PARTS COMING FROM THE STATES TO WHERE I AM STATIONED IN SOUTH KOREA. THE FORD SERVICE CENTER HERE HAS BEEN VERY FRIENDLY AND WILLING TO HELP RESOLVE THE ISSUE. THEY IDENTIFIED THE ISSUE AS MY CLUTCH. FINALLY, SOMETHING GAVE WITH MY MUSTANG AND HOPEFULLY CAN GET THE PROBLEM FINALLY RESOLVED AND CAN ENJOY MY CAR. *TR

12/25/2011
Components: POWER TRAIN
Incident Date: 05/11/2011
Crash: No
Fire: No
Summary

CONTACT REPORTS DRIVESHAFT FAILED. PART REPLACED UNDER WARRANTY. REPLACEMENT DRIVESHAFT FAILED ALMOST IMMEDIATELY. DRIVESHAFTS ARE RIPPING THEMSELVES IN HALF WHERE THEY ARE STAMPED FROM THIN SHEET METAL. IF THE DRIVESHAFT FAILS WHILE DRIVING, NOT ONLY WILL THE CAR NO LONGER HAVE POWER TO MOVE BUT MAY GO OUT OF CONTROL AND CRASH. *TR

12/20/2011
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 05/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7B5******
Summary

BOUGHT THIS 2011 FORD MUSTANG ON APRIL 8 2011. EVERYTHING WAS FINE FOR ABOUT THIS FIRST MONTH. CAR DID NOT WANT TO START WHEN CLUTCH WAS PRESSED DOWN HAD 800 MILES AT THE TIME, CLASSIC FORD 1ST DEALER SAID NEEDED A CLUTCH ADJUSTMENT? ITS HYDRAULIC THERE IS NO ADJUSTMENT ON THEM! THEY HAD THE CAR FOR ABOUT 6 HOURS TO TELL ME THAT. CLUTCH STILL FELT FUNNY ,STARTED HEARING GRINDING, SHIFTER WOULD GET STUCK IN R,1,2,3,4 GEARS THEN IT WENT OUT STUCK IN 2ND GEAR! 2ND DEALER JIM HUDSON FORD TOOK IT TO HAD IT FOR 3 WEEKS BEFORE I GOT IT BACK CAR HAD 6,000 MILES ON IT NEEDED A BRAND NEW CLUTCH SYSTEM FROM WHAT FORD SAID. IT WAS NOT A RECALL ON THE CAR THEY SAID IT WAS A BAD DESIGN! STILL IS NOT RIGHT FOR FORD TO PUSH IT UNDER THE RUG LIKE ITS NOT A BIG DEAL. THESE CARS COST TOO MUCH FOR US TO BE HAVING PROBLEMS WITH THEM AND MOST OUR CHILDREN THAT RIDE WITH US. I WOULD LIKE TO KNOW MORE INFO ABOUT THIS PLEASE THANKS. *TR

12/14/2011
Components: POWER TRAIN
Incident Date: 04/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6B5******
Summary

MANUAL TRANSMISSION SHIFTING PROBLEM, MANY TIMES I HAVE EXPERIENCED IN 2ND AND 5TH GEAR THAT IT IS VERY HARD TO SHIFT WITH CLUTCH ALL THE WAY IN. IN SECOND GEAR I AM AROUND 10 MPH AND AT 5TH GEAR I AM AROUND 50 MPH - 60 MPH. DURING COLD START THE SHIFTING TO SECOND GEAR IS EVEN MORE IMPOSSIBLE AND IT CAN CAUSE AN ACCIDENT SPECIALLY WHEN CROSSING INTERSECTION BECAUSE THE VEHICLE DOES NOT GO INTO 2ND GEAR RIGHT AWAY. *TR

12/08/2011
Components: POWER TRAIN
Incident Date: 11/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6B5******
Summary

SHIFTING FROM 1ST TO 2ND GEAR CLUNKING SLIPPED OUT OF GEAR TRANSMISSION PROBLEMS. *TR

12/06/2011
Components: POWER TRAIN
Incident Date: 12/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5B5******
Summary

I WAS SITTING AT A RED LIGHT WAITING FOR THE LIGHT TO CHANGE TO GREEN. WHEN THE LIGHT TURNED GREEN I WAS UNABLE TO SHIFT IN TO 1ST OR 2ND GEAR. FORTUNATELY I WAS ABLE TO SHIFT IN TO 3RD GEAR AND GET THE CAR MOVING BEFORE COMING A ROAD HAZARD. *TR

12/06/2011
Components: POWER TRAIN
Incident Date: 11/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7B5******
Summary

?TRANSMISSION NOTCHINESS ?OCCASIONALLY UNABLE TO GET INTO GEARS (NOT DUE TO SKIP SHIFT) ?CLUTCH MAKES OCCASIONAL CLUNKING NOISES ESPECIALLY AT LOW SPEEDS ?COLD SHIFTING EXACERBATES PROBLEMS (WILL BE TAKEN CARE OF BY TSB) DANGEROUS EXPERIENCES: ?NOVEMBER 18TH: I WAS ACCELERATING ONTO THE HIGHWAY TO MERGE WITH TRAFFIC. ATTEMPTED TO SHIFT FROM THIRD GEAR TO FOURTH GEAR AS I WAS PASSING A SEMI. I WAS UNABLE TO GET INTO GEAR (SHIFTING CORRECTLY: CLUTCH DEPRESSED, CALM SMOOTH GEAR CHANGE), AND I WAS FORCED TO DRIVE OFF THE ROAD AT 35+ MPH. THIS LIFE THREATENING EXPERIENCE MOVED ME TO TAKE THESE ACTIONS. ?DECEMBER 5TH: AS I WAS TAKING THE VEHICLE TO A DEALERSHIP FOR THE THIRD REPAIR ATTEMPT, I WAS TURNING LEFT AT AN INTERSECTION AND HAD TO SHIFT FROM FIRST TO SECOND (AT 2000 RPM SO NO SKIP SHIFT ISSUE). I WAS UNABLE TO ENTER THE GEAR AND WAS VULNERABLE TO ACCIDENTS BEING STUCK IN THE MIDDLE OF THE INTERSECTION FOR SEVERAL SECONDS. I FINALLY SHIFTED INTO THE SECOND GEAR WITH A LOUD GRIND, AVOIDING A COLLISION WITH A BUS. *TR

12/01/2011
Components: POWER TRAIN
Incident Date: 11/16/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG GT. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE WOULD NOT SHIFT INTO GEAR. THE CONTACT MENTIONED THAT THERE WAS AND INCREASE IN ENGINE RPMS AND THE CLUTCH PEDAL WAS DEPRESSED INTO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE CLUTCH HAD BURNED OUT. AS A RESULT, THE CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 36,700.

11/28/2011
Components: POWER TRAIN
Incident Date: 11/26/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4B5******
Summary

THE CLUTCH MAKES A CRACKING NOISE. WHEN I SHIFT BETWEEN 1ST AND 3RD IT CAN BE DIFFICULT AT TIMES DEPENDING ON THE TEMPERATURE. THE SYMPTOMS ARE NOT CONSISTENT. *KB

11/20/2011
Components: POWER TRAIN
Incident Date: 10/08/2010
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5B5******
Summary

I TOOK DELIVERY ON MY 2011 FORD MUSTANG GT/CS IN LATE OCTOBER OF 2010. IT HAD APPROXIMATELY 8 MILES ON IT. FROM THAT DAY FORWARD IT WAS A LITTLE STIFF TO GET IT TO GO IN TO ANY GEAR. I HAD GROWN A CUSTOM TO IT AND JUST ASSUMED IT WOULD SMOOTH OUT SINCE IT WAS A NEW CAR. NOW THAT I HAVE BEEN DRIVING MY CAR AS A DAILY DRIVER FOR A YEAR THE ISSUES HAVE JUST INCREASED. SOMETIMES YOU CANNOT GET THE CAR TO SHIFT IN TO 1ST GEAR WITHOUT ATTEMPTING SEVERAL TIMES. IN EARLY SEPTEMBER 2011 I WAS DRIVING ON THE HIGHWAY AND SHIFTED FROM 3RD TO 4TH GEAR AND THE CLUTCH PEDAL REMAINED ON THE FLOOR. I HAD READ ABOUT THIS BUT IT HAD NOT HAPPENED TO ME YET. SO I WAS NOT TO SHOCKED WHEN IT HAPPENED. MY CURRENT INCIDENT AS OF 19 NOV 2011 WAS ATTEMPTING TO SHIFT FROM 4TH TO 5TH ON THE HIGHWAY. I WAS UNABLE TO GET IT TO SHIFT IN TO 5TH GEAR. I HAD SLOWED DOWN AND ATTEMPTED TO SHIFT FROM 2ND THROUGH 6TH AND AGAIN, THE TRANSMISSION WOULD NOT SHIFT IN TO 5TH GEAR. ON 20 NOV 2011, I WAS DRIVING TO WORK AND IT WAS EXTREMELY DIFFICULT TO GET THE VEHICLE TO SHIFT IN TO ANY GEAR. I AM NOT SURE IF IT IS JUST THE TRANSMISSION OR CLUTCH, MAYBE IT IS BOTH OF THEM BUT IT IS FRUSTRATING WHEN YOU HAVE A NEW CAR AND PAY ALMOST $40,000 FOR IT AND IT DOES NOT WORK WELL. THIS IS SOMETHING I DEAL WITH ON A DAILY BASIS AND IT HAPPENS MORE IN COLDER WEATHER FROM WHAT I HAVE SEEN. THANK YOU FOR LOOKING IN TO THIS MATTER. *TR

11/18/2011
Components: POWER TRAIN,SEATS
Incident Date: 11/17/2011
Crash: No
Fire: No
Summary

INABILITY TO SHIFT INTO GEARS WHILE MERGING INTO TRAFFIC OR WHILE TURNING LEFT ACROSS ONCOMING TRAFFIC BOTH DRIVER AND PASSENGER POWER SEATS WILL NOT MOVE FORWARD OR BACK. *TR

11/03/2011
Components: POWER TRAIN
Incident Date: 06/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0B5******
Summary

BRAND NEW MUSTANG GT/CS 2011 HARD SHIFTING IN 1ST, 2ND, 3RD AND 4TH. HARD SHIFTING INCLUDED GRINDINGS, LOUD NOISE AND SOME TIMES SIMPLY CAN NOT SHIFT. PROBLEM IS MORE EVIDENT WHEN ENGINE IS STARTED IN THE MORNING. OCCASIONALLY WHILE SHIFTING I COULD FEEL THAT THE TRANSMISSION IS PUSHING THE SHIFT IN THE OPPOSITE DIRECTION I AM TRYING TO SHIFT. *TR

11/01/2011
Components: POWER TRAIN
Incident Date: 11/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2B5******
Summary

MANY TIMES UNABLE TO SELECT AND ENGAGE GEARS WITH THE MANUAL TRANSMISSION WHILE ACCELERATING. PROBLEM SEEMS TO BE MOST FREQUENT WHEN MAKING A LEFT TURN, CREATING A DANGEROUS SITUATION BY PULLING OUT INTO FAST MOVING TRAFFIC, BUT UNABLE TO ACCELERATE DUE TO GEAR LOCK-OUT (USUALLY SECOND GEAR, BUT SOMETIMES THIRD AS WELL). *TR

11/01/2011
Components: POWER TRAIN
Incident Date: 08/31/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXB5******
Summary

MY 2011 MUSTANG HAS HAD SOME TRANSMISSION ISSUES FOR THE LAST COUPLE MONTHS. AFTER READING SOME OF THE FORUMS AND GETTING AN IDEA OF SOME OF THE ISSUES THAT OTHER PEOPLE ARE HAVING (MANY OF WHICH I AM AS WELL), I CAN REPORT THE PROBLEM WHICH GOT NOTICEABLY WORSE OVER THE LAST FEW WEEKS. WHEN DRIVING THE VEHICLE, 1. IT'S VERY DIFFICULT TO SHIFT INTO FIRST GEAR (EVEN WHEN THE CAR IS STOPPED YOU REALLY NEED TO EXERT A LITTLE STRENGTH). 2. 1ST TO 2ND SHIFTS VERY ROCKY, AND IT IS VERY DIFFICULT TO GET A SMOOTH SHIFT FROM 1ST TO 2ND WITHOUT THE CAR BUCKING. 3. WHEN SHIFTING AT A HIGHER RPM FROM THIRD TO FOURTH (SUCH AS WHEN ACCELERATING ON AN ONRAMP TO MERGE ONTO A HIGHWAY WHEN THE RPM MAY BE EXCEEDING 3500-4000 RPMS), THERE IS A TREMENDOUS GRIND IN THE SHIFT, AND TO AVOID I MUST SHIFT INTO NEUTRAL FROM THIRD WAIT A SECOND AND THEN ENGAGE INTO FOURTH. 4. WHEN DOWNSHIFTING I HAVE NOTICED THAT THE FRONT END SEEMS TO BE ALMOST LOCKING UP ESPECIALLY WHEN THE WHEEL IS TURNED (THIS IS WITHIN THE LAST WEEK), AND ALL OF THESE ISSUES HAVE EXACERBATED THEMSELVES SINCE THE COLD WEATHER HAS ARRIVED. *TR

10/31/2011
Components: POWER TRAIN
Incident Date: 02/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8B5******
Summary

2011 FORD, MUSTANG GT 5.0, MANUAL 6 SPEED: EARLY 2011 (JAN-FEB) I HAVE TAKEN THE CAR IN NUMEROUS TIMES TO THE RODEO FORD SERVICE REPAIR CENTER ABOUT THE GRINDING AND ROUGH SHIFTING FROM 1ST TO 2ND AND 2ND TO 3RD. A FORD SERVICE TICKET HAS BEEN OPENED TO TRACK THE ISSUE AND DEALER REPAIRS MADE. THE DEALERS SERVICE MANAGER HAS DRIVEN THE VEHICLE, WITH ME PRESENT, AND HAS NOTICED THE SAME GRIND AND ROUGH SHIFT PATTERN AS DESCRIBED. THE SERVICE CENTER IMPLEMENTED THE TECHNICAL SERVICE BULLETIN TSB 11-3-18, 'THE INCREASED SHIFT EFFORT MAY BE THE RESULT OF THE INCREASED VISCOSITY OF THE TRANSMISSION FLUID IN COLD WEATHER'?. THE WEATHER IN AZ DOES NO''T GET THAT COLD AND IT CONTINUED EVEN DURING THE SUMMER MONTHS. I HAD ALSO REQUESTED THAT THE 1ST TO 4TH SKIP SHIFT BE DISABLED, WITH NO CHANGE IN SHIFTING. I DRIVE THE CAR APPROXIMATELY 10 MILES A DAY TO GET TO WORK, BUT I DO NO''T DRIVE IT LIKE I WOULD LIKE TO, I HAVE TO BE EXTREMELY CAREFUL NOT TO PULL OUT IN FRONT OF ANYONE. CURRENT MILEAGE IS 2,900 MILES. *TR

10/30/2011
Components: POWER TRAIN
Incident Date: 09/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXB5******
Summary

VERY NOTCHY TRANSMISSION AND CAN'T SHIFT GEAR AT CERTAIN RPM'S. ALSO, TRANSMISSION WOULD POP OUT OF GEAR ON THE HIGHWAY. ALL PROBLEMS STARTED APPEARING AFTER THE FIRST 1000 MILES. WHEN COMPLAINED TO FORD, I WAS TOLD THAT ALL OF THOSE PROBLEMS ARE NORMAL. *TR

10/24/2011
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 10/23/2011
Crash: No
Fire: No
Summary

2011 MUSTANG GT WITH 6477 MILES, WITH 6 SPEED MANUAL TRANSMISSION. TAKING OFF FROM A STOP SIGN AND ATTEMPTING TO SHIFT FROM 1ST GEAR TO 2ND GEAR, RESULTED IN ONLY BEING ABLE TO SHIFT FROM 1ST GEAR TO NEUTRAL. ONCE THE SHIFTER MOVED INTO THE NEUTRAL POSITION, THE VEHICLE IS NO LONGER ABLE TO SHIFT INTO ANY GEAR. HAD TO COAST THE VEHICLE TO A SAFE STOPPING POINT WITH NO ENGINE POWER AND TOWED TO THE NEAREST DEALER FOR REPAIR. THIS IS THE 2ND INCIDENT WITH THE TRANSMISSION ON THIS VEHICLE IN LESS THAN 1 YEAR, WITH THE PRIOR INCIDENT BEING A FAULTY SLAVE CLUTCH CYLINDER. (THIS VEHICLE IS NOT EQUIPPED WITH THE 'SKIP SHIFT' FEATURE THAT IS MEANT TO INCREASE GAS MILEAGE BY LOCKING OUT CERTAIN GEARS.) *TR

10/21/2011
Components: POWER TRAIN
Incident Date: 05/27/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG GT. THE CONTACT STATED WHILE DRIVING 25 MPH THE VEHICLE WOULD NOT DOWN SHIFT. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND STATED THERE WAS NO FAILURE. THE MANUFACTURER ALSO STATED THERE WAS NO FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 455 AND THE CURRENT MILEAGE WAS 17,000. UPDATED 11/14/11 *BF THE CONSUMER STATED FORD ENGINEERS INSPECTED THE VEHICLE AND FOUNDS NOTHING WRONG. UPDATED 11/18/11*JB

10/20/2011
Components: POWER TRAIN
Incident Date: 10/20/2010
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG GT. THE CONTACT STATED THAT WHEN ATTEMPTING TO SHIFT GEARS MANUALLY FROM FIRST TO SECOND, THE VEHICLE WOULD SKIP SECOND AND SHIFT INTO THIRD GEAR, DISTORTING THE VEHICLES SPEED. ALSO, WHEN SHIFTING FROM FIRST TO SECOND GEAR, THE VEHICLE WOULD EXHIBIT A CLUNKING AND GRINDING NOISE. THE DEALER WAS NOTIFIED OF THE DEFECT, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 7,500.

10/14/2011
Components: SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL
Incident Date: 06/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7B5******
Summary

APPROX. 1-2 TIMES A MONTH, AFTER LEAVING MY HOUSE AND DRIVING A SHORT, PAVED STREET GOING TO THE MAIN ROAD, MY ADVANCETRAC LIGHT ON THE DASH WILL START BLINKING, INDICATING THE STABILITY CONTROL SYSTEM HAS BEEN ACTIVATED. ALONG WITH THIS THE RIGHT FRONT BRAKE WILL BE ACTIVATED BY THE ABS SYSTEM. TYPICALLY WILL HAPPEN FOR 10-15 SECONDS THEN AS I COME TO A STOP TO TURN ON TO THE MAIN ROAD IT WILL STOP. WHEN I THEN TURN ON TO THE MAIN ROAD, AS I AM ACCELERATING, THIS WILL HAPPEN AGAIN. SOMETIMES THE BRAKE PULSATING THE FRONT RIGHT WHEEL IS LIGHT AND NOT TOO INTRUSIVE. SOMETIMES, IF ACCELERATING HARD ENOUGH, THE SYSTEM WILL CUT ENGINE POWER, AND ALTERNATELY PULSATE THE FRONT RIGHT AND REAR LEFT BRAKES, NEARLY PULLING ME OUT OF MY LANE, AS I FIGHT TO DRIVE STRAIGHT. AGAIN THIS LASTS FOR ABOUT 10-15 SECONDS. AFTER WHICH CAR BEHAVES PERFECTLY FINE, LIKE IT NEVER HAPPENED. IT NEVER LEAVES ANY DIAGNOSTIC CODES IN THE COMPUTER SYSTEM, OR ANY TRACE THAT IT EVER HAPPENED, THE FORD TECHS HAVE NEVER BEEN ABLE TO REPLICATE THE PROBLEM, AND I CAN NOT MAKE IT HAPPEN ON COMMAND. IS TOTALLY RANDOM. *TR

10/14/2011
Components: POWER TRAIN
Incident Date: 10/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6B5******
Summary

MY 6-SPEED TRANS WILL NOT ENGAGE INTO GEAR. FOR EXAMPLE, I ENTERED ONTO THE HIGHWAY AND COULD NOT SHIFT FROM 2ND GEAR TO 3RD GEAR AND WHEN I WAS ABLE AGAIN THE CLUTCH MADE A "POP" NOISE AND RAISED 3-5 INCHES TOWARDS MY FOOT. AFTER THAT INCIDENT I CANNOT SHIFT OR ACCELERATE AND THE RIDE IS ROUGH NOW. *TR

10/05/2011
Components: POWER TRAIN
Incident Date: 04/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4B5******
Summary

ROUGH, IRREGULAR SHIFTING, MOST NOTICEABLE SHIFTING FROM 1ST GEAR ON THIS MANUAL TRANSMISSION. SEEMS TO LOCK YOU OUT OF GEARS AT ANY GIVEN TIME. ALSO WHILE DOWN SHIFTING, I.E. EXITING OFF THE HIGHWAY ONTO AN EXIT RAMP, HAVE EXPERIENCED A SIMILAR PROBLEM. FROM 6TH GEAR, THE TRANSMISSION LOCKED ME OUT OF 4TH GEAR AND FORCED ME INTO 2ND GEAR. THIS CAUSED A MASSIVE AND SUDDEN DECREASE IN SPEED CAUSING THE VEHICLE BEHIND ME TO SLAM ON THEIR BRAKES IN ORDER TO AVOID REAR-ENDING ME. PERSISTENT GRINDING NOISE AND FEEL WHILE THE CAR IS BEING SHIFTED, AS IF THE GEARS ARE NOT MESHING WHEN SHIFTED. NOTICEABLE IN THE FEEL OF THE STICK AND AUDIBLE AT TIMES AS WELL. THIS IS NOTICEABLE IN MOST GEARS IN PARTICULAR 2ND THRU 5TH. THE TRANSMISSION CONSTANTLY MAKES A HARD CLUNKING NOISE WHEN IT IS PUT INTO FIRST GEAR FROM NEUTRAL. THIS CLUNK CAN BE HEARD AND FELT IN THE CAR CLEARLY. I'VE HAD THIS VEHICLE TO THE DEALER SEVERAL TIMES, KEEP GETTING THE RUN-AROUND, I.E., "THAT IS NORMAL", "OUR TECH'S COULDN'T REPRODUCE THE PROBLEM" ETC...STANDARD DEALER DEFLECTION. *TR

10/03/2011
Components: POWER TRAIN
Incident Date: 08/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6B5******
Summary

MT 82 6 SPEED TRANSMISSION FAILED TO DOWN SHIFT PROPERLY CREATING A NEAR MISS SITUATION DUE TO DRIVER NOT BEING ABLE TO SELECT LOWER GEAR TO POWER UP TO EXCEED OR AT LEAST MATCH THE SPEED OF ON COMING VEHICLE. THE ON COMING VEHICLE WAS A SEMI TRAVELING 55 MPH IN 55 MPH POSTED SPEED ZONE. HAD THE VEHICLE PERFORMED PROPERLY SUFFICIENT SPEED WOULD HAVE BEEN ACHIEVED AS TO NOT IMPEDE THE PROGRESS OF THE APPROACHING SEMI. A REASONABLE AND ACCEPTABLE AMOUNT OF DISTANCE WAS PRESENT PRIOR TO PULLING OUT INTO TRAFFIC. DEALER WAS ADVISED AND PERFORMED A CHANGE OF FLUID TO A DUEL CLUTCH FLUID WHICH AND I INSTALLED AN AFTERMARKET SHIFTER (MGW SHIFTER) WHICH MADE A SLIGHT IMPROVEMENT. I STILL BELIEVE A DESIGN ISSUE EXISTS. PLACEMENT INTO GEAR IS OFTEN DIFFICULT AND UP SHIFTING IS NOT SMOOTH AS IT SHOULD BE. THIS TRANSMISSION HAS DONE THIS ON MULTIPLE OCCASIONS. I AM NOT SURE HOW MANY COMPLAINTS THERE HAVE BEEN BUT THIS TRANSMISSION DEFECT IN THE 2011 MUSTANG IS COMMON KNOWLEDGE AMONG MUSTANG WEB SITES AND FORUMS. THE GENERAL FEELING IS FORD HAS NOT BEEN AS AGGRESSIVE AS THEY SHOULD BE TO FIND A SOLUTION FOR THIS ISSUE. *TR

10/02/2011
Components: POWER TRAIN
Incident Date: 01/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4B5******
Summary

THE MANUAL TRANSMISSION IN MY 2011 FORD MUSTANG GT HAS GIVEN ME PROBLEMS FOR THE PAST YEAR OF OWNERSHIP. THERE HAVE BEEN MULTIPLE INCIDENTS WHERE THE TRANSMISSION WILL NOT GO INTO 2ND GEAR. THE GEAR APPEARS/FEELS TO BE "LOCKED OUT". THIS HAS HAPPENED WHILE PULLING OUT ACROSS ON-COMING TRAFFIC, AND I HAVE HAD NUMEROUS CLOSE CALLS. I ALSO HAVE HORRIBLE GEAR WHILE/NOISE, AND GRINDING SHIFTS ALMOST ALL THE TIME. FORD HAS REBUILT MY TRANSMISSION, BUT REFUSES TO DO ANYTHING ELSE WITH THE CAR. THEY CLAIM THAT THIS IS "NORMAL" FOR THIS CAR. MY WIFE DRIVES THE VEHICLE, AND I FEAR FOR HER SAFETY. PLEASE HELP ME! *TR

09/30/2011
Components: POWER TRAIN
Incident Date: 01/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0B5******
Summary

2011 MUSTANG GT WITH A MANUAL TRANSMISSION HAS PROBLEMS SHIFTING. I AM SOMETIMES UNABLE TO SHIFT INTO FIRST OR THIRD GEARS BECAUSE THE TRANSMISSION WILL LOCK ME OUT. I HAVE TO SHIFT AROUND TO VARIOUS OTHER GEARS TO SORT OF "RESET IT" AND GET IT INTO GEAR, OR GIVE UP ON THE GEAR I'M TRYING TO GET INTO AND USE A DIFFERENT GEAR INSTEAD. SOMETIMES I'LL TRY TO PUSH THE SHIFTER INTO 1ST GEAR AND IT WILL RESIST GOING IN. IF I TRY TO FORCE IT, IT WILL GRIND, EVEN WITH THE CLUTCH FULLY DEPRESSED. THIS HAS BEEN UNSAFE ON A NUMBER OF OCCASIONS, AND I TRY TO NEVER SHIFT RIGHT BEFORE A LIGHT TURNS GREEN, BECAUSE I MAY BE LOCKED OUT OF FIRST AND HOLD UP TRAFFIC. I'M BASICALLY AFRAID OF SHIFTING INTO 1ST GEAR NOW. THIS STARTED AS SOON AS I GOT THE CAR. I TOOK THE CAR IN TO HAVE A TSB PERFORMED AND THEY PUT IN SOME SPECIAL REPLACEMENT TRANSMISSION FLUID THAT IS FULLY SYNTHETIC. IT MADE THINGS MORE SMOOTH AND LESS KNOTCHY WHEN SHIFTING IN GENERAL, BUT THE LOCK OUT FEARS FOR 1ST AND 3RD GEAR PERSIST. *TR

09/27/2011
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 09/08/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0B5******
Summary

FAULTY 6-SPEED MANUAL TRANSMISSION. ANY TIME THE VEHICLE IS ON AN INCLINE 20 DEGREES OR HIGHER AND BEING SHIFTED FROM 2ND GEAR (AROUND 18-20MPH) TO ANY OTHER GEAR THE SHIFTER GETS STUCK IN NEUTRAL WITH INABILITY TO GO TO ANY OTHER GEAR UNTIL THE ENGINE RPM DROPS. THIS SHIFTING DELAY CAN TAKE ANYWHERE FORM 3 TO 7 SECONDS, BEFORE ANOTHER GEAR IS AVAILABLE TO ENGAGE. *TT

09/25/2011
Components: POWER TRAIN
Incident Date: 08/01/2010
Crash: No
Fire: No
Summary

MANUAL TRANSMISSION, 2ND GEAR OCCASIONALLY CANNOT BE SELECTED ON ACCELERATION EVEN WITH CLUTCH FULLY DEPRESSED. CAR COASTS UNTIL ANOTHER GEAR IS SELECTED OR FORCED INTO GEAR BY "DOUBLE CLUTCHING". DEALER REPLACED CLUTCH PRESSURE PLATE BOLTS AND BLED CLUTCH LINES. PROBLEM OCCURS LESS OFTEN, BUT STILL THERE. BELOW 70 DEGREES AMBIENT TEMPERATURE 2ND GEAR GRINDS UNTIL UP TO OPERATING TEMPERATURE AND THIRD GEAR "KICKS BACK" THE SHIFTER. A YEAR AND 10000 MILES LATER NO CHANGE. PROBLEM IS SO RANDOM THAT DEALER CANNOT REPRODUCE ADEQUATELY TO GET FORD TO AUTHORIZE ANY REPAIR. FORD CUSTOMER SERVICE REPORTS IT IS "NORMAL" FOR A PERFORMANCE CAR TO CHANGE GEARS POORLY. *TR

09/23/2011
Components: SERVICE BRAKES, HYDRAULIC,AIR BAGS
Incident Date: 12/21/2010
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2B5******
Summary

WHEN I AM BRAKING AT ABOUT 3-5 MPH THE CAR WILL LUNGE FORWARD (FEELS LIKE I WAS REAR ENDED BUT NO CARS BEHIND ME) OCCASIONALLY I WILL GO TO ACCELERATE AND CAN'T GET ABOVE 15 MPH I HAVE TO TURN THE CAR OFF AND BACK ON THEN IT'S FINE. THE AIR BAG LIGHT OFF FOR THE PASSENGER SEAT WILL COME ON EVEN WITH A 250 LB PERSON SITTING THERE, I HAVE HAD PEOPLE TRY TO SHIFT THEIR WEIGHT BUT IT STILL COMES ON AFTER 5 MINUTES OF DRIVING IT GOES AWAY. THE PEDDLE PRESSURE TO THE BRAKES FEEL LOW AND I HAVE TAPPED MY BRAKES AND THE ABS ACTIVATED CAUSING THE BRAKES PULSATE AT 25 MPH. THE DRIVER SIDE ENGINE WILL INTERMEDIATELY SEQUEL AND THE CAR WILL IDLE EXTREMELY ROUGH, IT DOES IT MOSTLY AT IDLE BUT I HAVE HAD IT HAPPEN AT A STOP LIGHT AFTER 1 HOUR OF DRIVING. ALSO I ALWAYS FEEL A TON OF ENGINE VIBRATION ON THE BRAKE PEDAL. *TR

09/20/2011
Components: POWER TRAIN
Incident Date: 09/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6B5******
Summary

I HAVE ONLY OWNED THIS CAR FOR 3 MONTHS. IT HAS 4400 MILES ON IT AND THE MANUAL TRANSMISSION IS ACTING UP. SOMETIMES I CANNOT GET IT TO GO IN TO GEAR, USUALLY 1ST, 2ND, AND REVERSE. IT WILL OCCASIONALLY JUMP OUT OF GEAR WITH NORMAL OPERATION. THIS CAR IS VERY UNSAFE WITH THIS PROBLEM. I LIVE IN THE DALLAS METROPLEX, WITH THE STOP AND GO TRAFFIC SOMETIMES A DRIVER DOESN'T SEE THE CARS IN FRONT STOPPED AND YOU HAVE TO GET OUT OF THEIR WAY. WITH THIS PROBLEM I CAN GUARANTEE THAT I WOULD GET REAR ENDED IN THAT SITUATION. EVEN AFTER SITTING AT A LIGHT I SOMETIMES AM GETTING HONKED AT SINCE I CANNOT GET THE CAR INTO GEAR. I BELIEVE THIS TO BE A VERY SERIOUS SAFETY ISSUE AS WELL AS A HUGE ANNOYANCE. THIS NEEDS TO BE FIXED. *TR

09/17/2011
Components: POWER TRAIN
Incident Date: 08/27/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4B5******
Summary

(NOTE: CAR IS A MUSTANG GT 5 LITER) THIS INCIDENT FOLLOWED MY INITIAL DRIVETRAIN COMPLAINTS TO MY LOCAL DEALERSHIP AND THEIR REPLACEMENT OF MY CLUTCH PEDAL ASSEMBLY. ENTERING A HIGHWAY, I APPROACHED A SPEED OF APPROXIMATELY 75 MPH IN 3RD GEAR, TAKING THE ENGINE CLOSE TO 6K RPM. WHEN ATTEMPTING TO SHIFT INTO 4TH WITH THE CLUTCH PEDAL FULLY PRESSED TO THE FLOOR, THE STICK WOULD NOT BUDGE INTO THE 4TH GEAR SLOT. AS THE CAR WAS SLOWING DOWN, I TRIED OTHER GEAR SLOTS: 5TH, THEN 6TH, 4TH AGAIN, TO 3RD. NOTHING. FINALLY, I REMOVED MY LEFT FOOT FROM THE PEDAL ALTOGETHER AND NOTICED THE PEDAL WAS STUCK TO THE FLOOR. AFTER PUMPING IT TO NO AVAIL, I WEDGED MY FOOT UNDER THE PEDAL TO KICK IT BACK UP. MY DRIVETRAIN WAS ONCE AGAIN RESPONSIVE. I WAS ALREADY AWARE OF A RUMOR THAT LATER MODEL MUSTANGS HAD HIGH RPM GEAR-SHIFTING ISSUES, BUT THIS WAS THE FIRST PERSONAL OCCURRENCE FOR ME. BASED ON THIS SUSPICION, I ATTEMPTED TO RECREATE IT ON THE WAY BACK HOME AND I WAS ONCE AGAIN ABLE TO FREEZE MY CLUTCH TO THE FLOOR. MY CAR IS CURRENTLY IN FOR REPAIR, AND I BELIEVE THEY ARE REPLACING THE CLUTCH AND PRESSURE PLATE FOR THEIR NEXT FIX ATTEMPT. *TT

09/16/2011
Components: POWER TRAIN
Incident Date: 02/09/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF1B5******
Summary

AT 150 MILES ON THE ODOMETER THE TRANSMISSION BEGAN TO GRIND SECOND GEAR WHILE TURNING LEFT. I TOOK IT TO THE DEALER, AND THEY CHANGED THE FLUID AS PER T.S.B. THERE WAS ZERO CHANGE. I TOOK IT BACK TO THE DEALER, AND THEY SAID IT WAS NORMAL AND WAS A 'BREAK IN' ISSUE. DESPITE DISAGREEING I DROVE IT UNTIL THERE WAS AROUND 10,000 MILES ON IT. AT THIS POINT IT WAS NEARLY IMPOSSIBLE TO SHIFT INTO SECOND WHEN TURNING LEFT WITHOUT PHYSICALLY FORCING IT TO THE POINT I WAS SKIPPING TO THIRD. ALSO THIRD GEAR HAD DEVELOPED THE SAME ISSUES INTERMITTENTLY. I TOOK IT BACK IN, AND THEY BLED THE CLUTCH. AFTER RECEIVING THE CAR I TOOK IT BACK THE NEXT WEEK, AS OBVIOUSLY IT DID NOT FIX ANYTHING. FORD DECIDED TO REPLACE THE TRANSMISSION. THE TECHNICIAN REPORTED ALL SYNCROS AND BLOCKING RINGS WERE EXTREMELY WORN AND SECOND AND THIRD GEARS SHOWED SIGNS OF WEAR. HE ALSO REPORTED THE INPUT SHAFT BEARING HAD SHOWED SIGNS THAT IT HAD BEEN VERY HOT. AFTER RECEIVING MY CAR BACK I NOTICED A DIFFERENCE, NOW THE SHIFTER LINKAGE HAD A NOTICEABLE POPPING/BINDING FEELING IN THE LINKAGE WHEN MOVING THE SHIFTER BACK AND FORTH IN THE NUETRAL POSITION. I WAS INFORMED THAT IT WAS ABNORMAL, BUT THAT OTHER CARS ON THE LOT HAD THE SAME ISSUE. WHICH LATER I FOUND OUT TO BE A LIE. AFTER ABOUT 100 MILES IT HAS SHOWN THE SAME EXACT SYMPTOMS AS BEFORE INCLUDING THE NEW LINKAGE ISSUE. I DROVE THE CAR WITH THE TECHNICIAN WITH ME FOR AN EXTENDED PERIOD OF TIME. I WAS ABLE TO DUPLICATE THE ISSUE WHEN TURNING LEFT. THE TECHNICIAN WAS ALSO ABLE TO NOTICE THIS ISSUE WHEN HE WAS DRIVING. EVEN THOUGH IT HAPPENS ONLY WHEN TURNING LEFT AND ONLY WHEN CHANGING TO SECOND GEAR, HE AGAIN LIED TO ME AND TOLD ME THAT IT WAS NORMAL, AND THAT IN ALL CARS YOU HAVE TO WAIT A LITTLE BIT FOR THE SYNCRO'S TO CATCH UP AND IT IS NORMAL TO HAVE TO WAIT A FEW SECONDS WHILE HOLDING IT UP TO THE SYNCROS FOR IT TO SLIDE IN. PLEASE CONTACT ME. *TT

09/15/2011
Components: POWER TRAIN
Incident Date: 09/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF1B5******
Summary

MY 2011 MUSTANG JOINED THE LIST OF BROKEN 6 SPEED MANUAL CARS. WILL NOT SHIFT INTO 5 GEAR CAUSING A STALL AT 45MPH OR SKIP A GEAR AND THATS SAYING IT LETS YOU HAVE 3RD GEAR. THIS PROBLEM IS SO BAD THAT FORD IS PAYING FOR RENT CARS WHEN THEY DON'T HAVE TO. I'VE ALREADY TRADED 1 2011 MUSTANG IN FOR FOR THIS ONE WITH BOTH HAVING TRANSMISSON HAVING ISSUES AT 12,000 MILES. THIS IS BECOMING A BAD JOKE OF A CAR TO SAY THE LEAST. IT IS ALSO VERY EASY TO GO BACKWARDS WITH FIRST GEAR GOING INTO REVERSE INSTEAD. TRANSMISSON IS A BAD JOKE. *KB

09/14/2011
Components: POWER TRAIN
Incident Date: 08/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7B5******
Summary

2011 FORD MUSTANG 3.6L ,6SPEED MANUAL TRANSMISSION. 1ST AND 2ND GEAR IS HARD TO SHIFT INTO, ESPECIALLY IN THE MORNINGS. I HAVE TO COME TO ALMOST A COMPLETE STOP AND LET THE RPMS DROP DOWN TO ALMOST A IDLE BEFORE SHIFTING INTO 2ND. IF I DIDN'T DO THAT AND DROVE IT NORMAL 2ND GEAR WOULD "RAKE" BUT I LOVE MY MUSTANG AND WOULD NEVER DO ANYTHING TO CAUSE DAMAGE TO IT. I JUST WANT THE ISSUE RESOLVED. *KB

09/09/2011
Components: POWER TRAIN
Incident Date: 12/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF9B5******
Summary

6 SPEED MANUAL TRANSMISSION HANGS WHEN SHIFTING FROM 1ST - 2ND OR 2ND - 3RD UNDER ACCELERATION. THIS HAS HAPPENED MULTIPLE TIMES BUT BEGAN TO HAPPEN SOON AFTER PURCHASE. THIS IS ESPECIALLY HAZARDOUS ON THE INTERSTATE WHEN TRYING TO MERGE INTO TRAFFIC FROM A STOPPED POSITION. BARELY AVOIDED BEING REAR ENDED DUE TO LOSS OF FORWARD MOMENTUM. *TR

09/06/2011
Components: STEERING
Incident Date: 07/01/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHENEVER THE BRAKES WERE ENGAGED, THE STEERING WHEEL WOULD DIRECT THE VEHICLE SHARPLY TO THE LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TIRES WERE STICKING TO THE ROAD WHEN THE BRAKES WERE ENGAGED, RESULTING IN A SHARP CHANGE OF DIRECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,800 AND THE CURRENT MILEAGE WAS 2,600. THE VIN WAS UNAVAILABLE.

09/04/2011
Components: POWER TRAIN
Incident Date: 07/09/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF1B5******
Summary

I AM HAVING DIFFICULTY UPSHIFTING GEARS 2 TO 3 AND 3 TO 4 AND I AM AT TIMES UNABLE TO DOWNSHIFT WHICH HAS CAUSED ME TO HAVE TO MOVE OUT OF THE WAY OF OTHER VEHICLES AND IT'S DISTRACTION TO ME DRIVING. I HAVE TAKEN MY MUSTANG TO WINTER HAVEN FORD DEALER AND DESCRIBED IN DETAIL THE ISSUES I AM HAVING, THEY SAID THERE ARE NO ISSUES WITH MY TRANSMISSION, I HAVE OWNED SEVERAL OTHER MUSTANGS WITH MANUAL TRANSMISSION AND HAVE NEVER HAD TROUBLE SHIFTING GEARS. I HAVE ASKED OTHER OWNERS OF THE 2011 MUSTANGS AND EVERYBODY SEEMS TO HAVE THE SAME COMPLAINT

09/03/2011
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 03/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4B5******
Summary

HEADING UP A HILL AND HEARD A LOUD GRINDING SOUND. CAR STOPPED IN PLACE AND WOULD NOT GO ANYWHERE WHEN PRESSING ON THE GAS. TRIED PUTTING THE CAR IN REVERSE AND WOULD NOT MOVE AT ALL. ALSO TRIED PUTTING IN NEUTRAL AND IT STILL WOULD NOT MOVE. HAD CAR TOWED TO FORD DEALERSHIP AND THE SERVICE DEPARTMENT CHECKED THE CAR OUT AND STATED THAT THE TRANSMISSION "GRENADED" AS IT STATED ON THE WORK ORDER. I GOT TO SEE WHAT THE TRANSMISSION LOOKED LIKE. IT HAD PIECES OF METAL EVERYWHERE AND THE LONG BEARINGS WERE ALL SHATTERED INTO PIECES. A NEW TRANSMISSION WAS ORDERED AND PLACED IN THE CAR. *TR

09/03/2011
Components: POWER TRAIN
Incident Date: 09/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4B5******
Summary

IF I TAKE MY FOOT OFF OF THE GAS THE CAR SEEMS TO LOWER IT'S RPMS BY ITSELF ALMOST TO THE POINT OF IT FEELING LIKE IT IS BRAKING WITHOUT ANY HELP FROM ME. THIS HAPPENS PRETTY MUCH AT ANY SPEED. ALSO THERE SEEMS TO BE AN ISSUE WHEN SLOWING/STOPPING AND ACCELERATING. WHEN I START SLOWING DOWN AND THEN HAVE TO PRESS THE GAS THE CAR JOLTS LIKE IT GOES FROM 1ST GEAR TO 4TH GEAR INSTANTLY. THIS IS NOT A GOOD FEELING AT ALL AND KIND OF SCARY. IT ALMOST FEELS LIKE THE CAR IS GOING TO TAKE OFF WITHOUT ME. HAD THIS ISSUE BEFORE AND AFTER THE TRANSMISSION WAS REPLACED AT 1500 MILES. *TR

09/02/2011
Components: POWER TRAIN
Incident Date: 12/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF1B5******
Summary

OWNER OF A 2011 MUSTANG GT WITH 6 SPD MANUAL TRANSMISSION. HAVE HAD PROBLEMS WITH ROUGH SHIFTING SINCE 2000 MILES. HAVE TAKEN IT INTO FORD DEALERSHIP 3 TIMES SO FAR. ONE TIME MY TRANSMISSION ACTUALLY STARTED LEAKING AND FORD WAS ABLE TO FIX THE LEAK BUT NOT THE SHIFTING. ROUGH SHIFTING OCCURS IN 1ST-2ND-3RD GEAR. SOMETIMES I GET STUCK AT LIGHTS TRYING TO FORCE IT INTO FIRST GEAR. FORD HAS HAD TECH'S DRIVE IT MULTIPLE TIMES AND THEY TELL ME ITS NORMAL, THAT'S AS FAR AS THE INVESTIGATION HAS GONE. I HAVE 10,000 MILES ON THE CAR AND THE SHIFTING IS ONLY GETTING WORSE. TAKING IT INTO A NEW FORD DEALERSHIP TO SEE IF THEY WILL BE MORE HELPFUL IN FINDING OUT WHAT THE PROBLEM IS AND ACTUALLY FIXING IT. VERY DISAPPOINTING WITH THE WAY FORD TREATS THEIR CUSTOMERS. *TR

09/02/2011
Components: POWER TRAIN
Incident Date: 09/07/2010
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG GT. THE CONTACT STARTED THE IGNITION AND WHEN SHIFTING FROM FIRST INTO SECOND GEAR A ROUGHNESS IN THE RESPONSE OCCURRED WITH AN UNUSUAL NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE TRANSMISSION OPERATED PROPERLY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 75.

09/01/2011
Components: POWER TRAIN
Incident Date: 09/01/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG GT. THE CONTACT STATED WHILE DRIVING 30 MPH HE WAS UNABLE TO SHIFT GEARS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 12,600.

09/01/2011
Components: POWER TRAIN
Incident Date: 09/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3B5******
Summary

WHILE DRIVING MY 2011 FORD MUSTANG GT, THE MANUAL TRANSMISSION WOULD NOT ALLOW ME TO SHIFT INTO 3RD OR 4TH GEAR. I WAS TURNING LEFT INTO AN INTERSECTION AND WAS UNABLE TO POWER THE VEHICLE TO SAFELY MAKE THE TURN. AFTER MAKING THE VEHICLE COME TO A NEARLY COMPLETE STOP, I WAS ABLE TO SHIFT INTO SECOND AND GET OUT OF THE WAY OF ONCOMING TRAFFIC. LUCKILY THE TRAFFIC WAS EXTRA FAR AWAY OR ELSE I WOULDN'T HAVE HAD THE TIME TO SLOW AND FORCE THE CAR INTO 2ND GEAR. THIS PROBLEM SEEMS TO BE GETTING WORSE & THE CAR ONLY HAS 5K MILES. *TR

09/01/2011
Components: POWER TRAIN
Incident Date: 07/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JS8B5******
Summary

2011 FORD SHELBY MUSTANG GT500 TRANSMISSION PROBLEMS. GRINDING AND DIFFICULTY DOWNSHIFTING INTO 4TH AND 2ND. LOUD WHINING IN 1ST GEAR. *TR

08/30/2011
Components: POWER TRAIN
Incident Date: 08/01/2011
Crash: No
Fire: No
Summary

2011 MUSTANG GT-500. CONSUMER STATES TRANSMISSION PROBLEMS WITH VEHICLE *TGW THE CONSUMER STATED RIGHT FROM THE BEGINNING SHIFTING UP AND DOWN WAS DIFFICULT. THE CONSUMER STATED THE VEHICLE WOULD NOT GO INTO 2ND GEAR FROM 1ST GEAR UNDER A MODERATELY HIGH RPM. *JB

08/28/2011
Components: POWER TRAIN
Incident Date: 07/28/2011
Crash: No
Fire: No
Summary

HERE'S WHAT I'M EXPERIENCING. 1. CLUTCH PEDAL STICKS TO FLOOR AT HIGHER RPM SHIFTS (5000 PLUS) AND WILL NOT RELEASE UNTIL RPM HAS LOWERED TO LESS THAN 3500 RPM. DOESN?T MATTER WHAT GEAR I?M SHIFTING INTO. 2. I WAS LOCKED INTO 2ND GEAR WHEN CLUTCH PEDAL WAS STUCK TO FLOOR. THE SHIFTER WOULD NOT ALLOW ME TO PULL OUT OF 2ND TO GO TO 3RD UNTIL I SLOWED DOWN (LESS THAN 3500 RPM) AND CLUTCH RELEASED. THEN ONCE I PUSHED THE CLUTCH BACK IN AFTER IT RELEASED I WAS ABLE TO SHIFT FROM 2ND TO 3RD. 3. AT A HIGHER RPM SHIFT (5000 PLUS) I WAS NOT ABLE TO SHIFT FROM 2ND TO 3RD. I WAS LOCKED OUT OF 3RD GEAR. I WAS GETTING ONTO THE INTERSTATE AND I HAD TO SLOW DOWN AND THEN AT A LOWER RPM (ABOUT 3500-4000) THEN I WAS ABLE TO SHIFT INTO 3RD. 4. TRANSMISSION WILL NOT ALLOW ME TO GO INTO REVERSE AND 1ST GEAR SOMETIMES WHEN CLUTCH IS PUSHED DOWN TO FLOOR WHILE THE CAR IS AT A STOP. IF I LET THE CLUTCH OUT AND DOUBLE PUMP IT THEN IT WILL LET ME BUT THE TRANSMISSION FEELS AND SOUNDS CLUNKY. 5. NOT ALLOWED TO SHIFT FROM 1ST TO 2ND SOMETIMES AND WHEN IT DOES FINALLY GO INTO GEAR, IT FEELS LIKE THE SHIFTER DOESN?T FULLY ENGAGE INTO 2ND. 6. REALLY HARD SOMETIMES TO DOWN SHIFT BACK TO 1ST FROM ANY GEAR WHILE DRIVING WITH CLUTCH FULLY DEPRESSED TO FLOOR. 7. SOMETIMES THERE IS A SLIGHT GRINDING NOISE GOING INTO 2ND WITH CLUTCH FULLY DEPRESSED TO FLOOR. 8. SLIGHT GRINDING INTO 3RD SOMETIMES WITH CLUTCH FULLY DEPRESSED TO FLOOR. 9. SLIGHT GRINDING INTO 5TH SOMETIMES WITH CLUTCH FULLY DEPRESSED TO FLOOR. 10. TRANSMISSION FEELS AND SOUNDS CLUNKY WHEN SHIFTING INTO ALL GEARS. *TT

08/26/2011
Components: POWER TRAIN
Incident Date: 03/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3B5******
Summary

DAY 1 (3/7/11) COMPLAINED TO SELLING DEALERSHIP ABOUT STIFFNESS / RELUCTANCE OF VEHICLE TO SHIFT INTO 1ST AND 2ND GEAR. SELLING DEALER ) ADVISED THAT THE SHIFTER WILL LOOSEN UP WITH SOME USE. APRIL / MAY / JUNE AND JULY PASS WITH NO REAL LOOSENING AND STILL THE OCCASIONAL REFUSAL TO GO INTO GEAR. DURING JUNE 2011 I START NOTICING A VIBRATION EMINATING FROM THE SHIFTER AT AROUND 2500 RPM'S ON DECELERATION. I MONITOR THIS ISSUE AS THE VIBRATION IS HARD TO REPLICATE CONSTANTLY. BY AUGUST 2011 THE TRANSMISSION IS VIBRATING EXCESSIVLEY IN 2ND,3RD AND 4TH GEARS AT 2500 RPMS. SERVICE APPOINTMENT IS SCHEDULED WITH LOCAL DEALER ( MARYLAND) FOR 15 AUG 11. VEHICLE IS SERVICED AND TO ADDRESS CONTINUED SHIFTING ISSUES THEY COMPLETE TSB BY REPLACING FLUID. TO ADDRESS THE EXCESSIVE VIBRATION THEY HAND ME A SHEET CALLED OASIS SPECIAL SERVICE MESSAGE THAT STATES"SOME 2011 MUSTANGS EQUIPPED WITH 3.7L V-6 ENGINE AND MT82 MANUAL TRANSMISSION MAY EXHIBIT A VIBRATION IN THE SHIFTER....BETWEEN 3500 AND 2000 RPM. THIS IS NORMAL OPERATIONAL CHARACTERISTICS AND NO REPIARS ARE REQUIRED OR RECOMMENDED." I PICK UP MY VEHICLE AND NOT A BLOCK AWAY THE VIBRATION IS STILL THERE AND THE RESISTANCE TO SHIFT INTO 1ST AND 2ND GEAR IS STILL THERE. AS I HAVE READ UP ON THE NUMEROUS COMPLAINTS REGARDING BOTH OF THESE ISSUES THERE WAS NO REASON TO RETURN IT TO THE SERVICING DEALER UNTIL FORD ADMITS AN ISSUE AND ALLOWS A REPAIR. YOUR ASSISTANCE AS A GOVERNMENT OVERSIGHT IS REQUESTED. MILEAGE ON SERVICE DATE WAS 3,925. CURRENT MILEAGE IS 4,139. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

08/25/2011
Components: POWER TRAIN
Incident Date: 10/22/2010
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8B5******
Summary

THIS VEHICLE HAS A 6 SPEED MANUAL TRANSMISSION WHICH IS UNUSUALLY DIFFICULT TO SHIFT FROM ONE GEAR TO THE NEXT, IN BOTH UPSHIFT AND DOWNSHIFT. AMBIENT AND VEHICLE TEMPERATURE ARE NOT FACTORS WHAT-SO-EVER. THE PROBLEM HAS BEEN WITH THE CAR SINCE BRAND-NEW. SOMETIMES IT IS IMPOSSIBLE TO GET INTO THE DESIRED GEAR AT ALL. SAFETY HAS BEEN COMPROMISED NUMEROUS TIMES, ESPECIALLY WHEN CROSSING TRAFFIC WHILE EXECUTING A LEFT TURN AT INTERSECTIONS, CAUSING DRIVER DISTRACTION AND VEHICLE SWERVING WHILE DRIVER IS STRUGGLING TO SHIFT FROM FIRST TO SECOND GEAR. ALSO WHILE MERGING WITH HIGHWAY TRAFFIC, ACCELERATION IS ABRUPTLY INTERRUPTED AND DRIVER IS DANGEROUSLY DISTRACTED WHILE STRUGGLING WITH THE UNCOOPERATIVE GEAR SHIFT. THE TRANSMISSION EXHIBITS AN UNUSUALLY GREAT DEAL OF RESISTANCE TO GOING INTO THE NEXT GEAR IN SEQUENCE, 1-2, 2-3, 3-4, 4-5 AND 5-6. THIS RESISTANCE IS SIGNIFICANT AT SHIFTS IN EVEN THE LOWEST RPM RANGE AND THE RESISTANCE INCREASES DRASTICALLY AND PROPORTIONATELY WITH THE INCREASE IN RPM OF THE ENGINE AT THE TIME A GEAR SHIFT IS ATTEMPTED. THE MOST DANGEROUS INCIDENTS HAVE OCCURRED WHILE ATTEMPTING TO PASS ANOTHER VEHICLE ON A TWO LANE HIGHWAY. USUALLY, I WILL DOWNSHIFT TO FOURTH GEAR AND ACCELERATE WHILE MANEUVERING AROUND THE CAR IN FRONT. AT THE POINT WHERE I AM COMMITTED TO MY ACTION, (BEING FULLY IN THE LANE OF ONCOMING TRAFFIC AND PARALLEL TO THE OTHER CAR, I WILL EXPERIENCE AN UNSUCCESSFUL SHIFT AND BE FACED WITH HAVING TO EITHER ABORT MY PASSING ATTEMPT OR CONTINUE TO STRUGGLE TO ENGAGE THE GEAR SHIFT WHILE BEING DANGEROUSLY DISTRACTED BY THIS PROBLEM AT WHAT IS PERHAPS ONE OF THE MOST INOPPORTUNE TIMES FOR A DRIVER TO BE DISTRACTED. I DO NOT LOOK FORWARD TO EXPERIENCE THESE DANGEROUS DRIVING PHENOMENA WHEN COMPOUNDED BY COLORADO'S WINTER WEATHER.

08/24/2011
Components: POWER TRAIN,LATCHES/LOCKS/LINKAGES
Incident Date: 08/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3B5******
Summary

ANYTIME THE ENGINE IS ROTATING OVER 4000 RPM'S THE 6 SPEED MANUAL TRANSMISSION WILL RANDOMLY BE BLOCKED FROM GOING INTO GEAR(ANY GEAR), LEAVING THE VEHICLE IN A NEUTRAL STATE AND UNABLE TO ACCELERATE LIKE IT HAS STALLED. I AM CURRENTLY DRIVING THIS CAR, BUT I DO NOT DRIVE IT LIKE I WOULD LIKE TO, I HAVE TO BE EXTREMELY CAREFUL NOT TO PULL OUT IN FRONT OF ANYONE. THIS IS EASILY DUPLICATED, AND TO ME IT FEELS LIKE THE EITHER 1, BAD CLUTCH NOT DISENGAGING ALL THE WAY, 2. TRANSMISSION/SHIFTER ARE OUT OF ALIGNMENT, 3. BAD SYNCHRO'S. I HAVE NOT HAD IT IN TO HAVE IT REPAIRED, BECAUSE FROM WHAT I HAVE BEEN READING ONLINE FORD CONSIDERS THIS NORMAL. IF IT'S NORMAL, THEN I'LL JUST SELL THE CAR THAT I PERSONALLY ORDERED 6 MONTHS EARLY AND THAT I ABSOLUTELY LOVE, AND MARK THIS ONE DOWN AS A LESSON LEARNED. *TR

08/22/2011
Components: POWER TRAIN
Incident Date: 08/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5B5******
Summary

2011 MUSTANG GT WITH MANUAL TRANSMISSION. TRANSMISSION FAILURE. CAR WILL NOT SHIFT INTO ANY GEAR. I HAVE BEEN TOLD IT COULD TAKE OVER A MONTH TO GET THE PARTS IN BECAUSE THEY ARE COMING FROM EUROPE. *TR

08/19/2011
Components: POWER TRAIN
Incident Date: 08/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2B5******
Summary

2011 MUSTANG GT 6 SPEED TRANSMISSION FAILURE TO GO INTO 2ND GEAR.GENERALY HAPPENS DURING SHARP LEFT TURN. I CANNOT EVEN FORCE IT INTO 2ND. DOESN'T ALWAYS HAPPEN BUT ENOUGH TO FRUSTRATE THE [XXX]OUT ME. I'M 62 YEARS OLD AND HAVE DRIVEN ANY NUMBER OF MANUAL TRANSMISSIONS I DON'T UNDERSTAND WHAT THE PROBLEM IS. IT'S A GREAT CAR OTHER THAN THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

08/17/2011
Components: POWER TRAIN
Incident Date: 08/17/2011
Crash: No
Fire: No
Summary

ON A 2 LANE ROAD, SPEED LIMIT 45 MPH. BUS WAS PULLED OVER IN THE RIGHT LANE , SLOWED DOWN TO ABOUT 30 MPH, AN APPROPRIATE GAP IN TRAFFIC WAS COMING UP. WENT TO PUT CAR INTO 3RD GEAR AFTER REV MATCHING AND 3RD GEAR WAS LOCKED OUT. HAD TO SWERVE BACK BEHIND THE BUS AND SLAM ON THE BREAKS. THIS IS NOT THE FIRST TIME A GEAR HAS BEEN LOCKED OUT AND CAUSED ME TO PULL OVER ONTO THE SIDE OF THE ROAD OR SHOULDER. *KB

08/16/2011
Components: POWER TRAIN
Incident Date: 07/04/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4B5******
Summary

2011 MUSTANG GT WITH MT82 MANUAL TRANSMISSION. ABOUT 2500 MILES. CAR HAS BEEN IN SERVICE TWICE FOR HARD, NOTCHY SHIFTING ACTION WHETHER WARM OR COLD AND GRINDING/POPPING OUT OF 6TH GEAR. IT IS VERY HARD TO GET INTO GEAR MOST TIMES WHILE ACCELERATING AND I BELIEVE IT TO BE A SAFETY ISSUE. CAR IS STILL CURRENTLY IN SERVICE AND HAS BEEN FOR THE PAST MONTH. PLEASE LOOK INTO A RECALL/FIX FOR THIS ISSUE. I KNOW THERE ARE MANY MANY PEOPLE EXPERIENCING SIMILAR PROBLEMS BUT ARE PROBABLY NOT AWARE THEY CAN FORMALLY COMPLAIN. ALSO THIS HAS HAPPENED EVERY TIME I DRIVE THE CAR NOT JUST ON THE DATE LISTED. *KB

08/15/2011
Components: POWER TRAIN
Incident Date: 08/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF3B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG GT. WHILE DRIVING 25 MPH,THE CONTACT STATED THAT THE VEHICLE MADE A LOUD NOISE AND STALLED. THE DEALER DIAGNOSED THAT THE VEHICLE WOULD NEED A NEW TRANSMISSION. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER DENIED ANY ASSISTANCE AFTER THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 4,500. UPDATED 09/15/11*LJ THE CONSUMER WAS INFORMED HE WOULD HAVE TO LIVE WITH THE PROBLEM, EVEN WHEN TWO MECHANICS WERE UNABLE TO GET IT OUT OF 3RD GEAR. THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 09/16/11*JB

08/13/2011
Components: POWER TRAIN
Incident Date: 04/24/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0B5******
Summary

NEW 2011 MUSTANG GT 1400 MILES MT82 TRANSMISSION IS VERY DIFFICULT TO SHIFT GEARS 2-3, AND 3-4 SHIFTS. THIS IS VERY DANGEROUS AS ON NUMEROUS OCCASIONS I COULD NOT SHIFT THE CAR INTO GEAR AND HAD TO BYPASS 3 & $ GEAR AND SHIFT TO 5TH GEAR TO MAINTAIN MY SPEED. I RECALL IS REQUIRED HERE. *TR

08/12/2011
Components: POWER TRAIN
Incident Date: 06/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXB5******
Summary

2011 MUSTANG GT TRANSMISSION SHIFTING ISSUES. VERY HARD SHIFTING FROM FIRST TO SECOND AND SAME SHIFTING PROBLEM BACK FROM SECOND TO FIRST. THIS NOW TAKES MY ATTENTION OFF THE ROAD AS I?M NOW LOOKING DOWN AT MY SHIFTER TO SEE WHAT?S WRONG. I HAVE TAKEN MY CAR BACK TO MY LOCAL DEALER ONLY TO BE TOLD THAT NOTHING IS WRONG WITH MY CAR. SHIFTING IS NOW BECOME A JOB AND DRIVING THE CAR MORE LIKE WORK THEN FUN, THE CAR IS NO LONGER A PLEASURE DRIVE AND SO SITS IN MY GARAGE. STARTED WITH 600 MILES ON THE CAR AND AS ONLY GOTTEN WORST. *TR

08/12/2011
Components: POWER TRAIN
Incident Date: 08/11/2011
Crash: No
Fire: No
Summary

2011 V6 MUSTANG WITH MT-82 THAT HAS ABOUT 15K MILES ON IT. IT HAS BEEN NOTCHY IN 1ST-3RD SINCE THE FIRST FEW HUNDRED MILES, AND DURING COLD WEATHER IS VERY HARD TO GET INTO 2ND GEAR WITHOUT GRINDING AND POPPING BACK OUT FOR THE FIRST FEW SHIFTS OF THE MORNING. MOST DISCONCERTING WHEN MY 2ND TURN OF THE DAY IS THROUGH A BUSY 4 LANE INTERSECTION AND IT POPS OUT IN THE INTERSECTION. I HAVE STARTED NOT SHIFTING OUT OF FIRST TILL I AM THROUGH THE CORNER. BEEN TO THE DEALER MULTIPLE TIMES WITH "NO ISSUE FOUND". *TR

08/12/2011
Components: POWER TRAIN
Incident Date: 07/13/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXB5******
Summary

I HAVE A 2011 MUSTANG GT 5.0L WITH 6-SPEED MAN TRANSMISSION WITH 3000MILES TO DATE. ON SEVERAL OCCASIONS I HAVE BEEN LOCKED OUT OF 4TH WHEN TRYING TO GET ON THE HIGHWAY BOTH HEAVY AND LIGHT THROTTLE . ONE SUCH INCIDENT NEARLY GOT ME REAR ENDED BY AN 18 WHEELER. I AM A ASE CERTIFIED TECHNICIAN AND FEEL THERE IS A SYNCHRONIZER ISSUE WITH THESE TRANSMISSIONS SINCE MANY FRIENDS OF MINE HAVE HAD SIMILAR INCIDENTS. PLEASE LOOK INTO THIS FOR I DON'T WANT TO TAKE IT BACK TO THE DEALER AND HEAR THERE IS NOTHING WRONG WITH IT AGAIN. *TR

08/11/2011
Components: POWER TRAIN
Incident Date: 07/01/2011
Crash: No
Fire: No
Summary

I OWN A 2011 MUSTANG 5.0 COUPE. MANUAL TRANSMISSION. WHEN SHIFTING AT HIGHER REV'S IT IS REALLY HARD TO SHIFT INTO 2ND AND 4TH GEAR WHEN TURNING OR ON A CURVE. I NOTICE THIS EVERY TIME I TURN LEFT OR SHIFT WHEN TRAVELING ON A CURVE TO THE LEFT. I HAVE NOT CONTACTED THE FORD DEALERSHIP BUT WILL SOON. *TR

08/11/2011
Components: POWER TRAIN
Incident Date: 07/15/2011
Crash: No
Fire: No
Summary

CAR HAS JUST OVER 2000 MILES AND SINCE THE FIRST WEEK I HAD THE CAR IT HAS SHIFTING ISSUES. GRINDS GEARS RANDOMLY AND WILL NOT GO INTO FIRST EASILY. SOMETIMES THE TRANSMISSION WILL NOT GO INTO GEARS WHILE MOVING. FIRST GEAR FEELS LOCKED OUT SOMETIMES AND WILL NOT ALLOW ME TO GO IN FIRST WITHOUT A FIGHT. *TR

08/11/2011
Components: POWER TRAIN
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2B5******
Summary

I HAVE A 2011 MUSTANG GT. STARTING AROUND 2K MILES I BEGAN HAVING NOTCHY SHIFTS. SINCE THEN (AROUND 5K MILES) A SLIGHT GRIND HAS DEVELOPED BETWEEN 1-2, 2-3 SHIFTS. I HAVE ALSO FOUND THE TRANSMISSION OCCASIONALLY HARD TO ENGAGE FIRST GEAR FROM A STOP AFTER THE CAR IS WARM. MY CAR WAS REPAIRED IN AN ATTEMPT TO FIX THE NOTCHY SHIFTS. THE ENTIRE CLUTCH ASSEMBLY WAS REPLACED. THE TRANSMISSION FLUID WAS REPLACED PER GUIDANCE TO THE DEALERSHIP FROM A FORD TECH. AFTER THE REPAIRS THE SHIFTING WAS SLIGHTLY SMOOTHER BUT THE NOTCHINESS AND INTERMITTENT GRINDING REMAINS. I AM VERY CONCERNED THAT THE TRANSMISSION WILL GET WORSE OR WILL FAIL. *TR

08/10/2011
Components: POWER TRAIN,AIR BAGS
Incident Date: 04/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF9B5******
Summary

TL* THE CONTACT OWNS 2011 FORD MUSTANG GT. THE CONTACT STATED THAT WHILE DRIVING 100 MPH, THE VEHICLE FAILED TO SHIFT INTO 5TH GEAR. THE PASSENGER SIDE AIRBAG SENSOR ALSO PERIODICALLY ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 6,456.

08/10/2011
Components: POWER TRAIN
Incident Date: 07/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5B5******
Summary

TRANSMISSION WILL NOT GO INTO 1ST, 5TH AND 6TH GEAR. FORD REPLACED 2000 DOLLARS WORTH OF EQUIPMENT IN MY MUSTANG AND IT IS MUCH WORSE THAN BEFORE. *TR

08/10/2011
Components: POWER TRAIN
Incident Date: 10/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF1B5******
Summary

CAR HAS 8200 MILES ON AS OF 8-1-11.. MT-82 TRANSMISSION ISSUES.. GRINDING IN 1-3 GEARS SINCE 700 MILES, WITH OCCASIONAL LOCKOUT OF 2 GEAR AND NO INDICATIONS OF SKIPSHIFT SHOWING ON THE DISPLAY, THIS HAPPENS FREQUENTLY WHEN TURNING LEFT.. WHEN STOPPED AT A LIGHT OR STOP-SIGN UNABLE TO GET THE CAR IN ANY GEAR WHEN WITH THE CLUTCH ALL THE WAY DEPRESSED TO THE FLOOR, THIS HAS CAUSED ME TO ALMOST GET REAR ENDED ON SEVERAL OCCASIONS WHEN THE PEOPLE ARE EXPECTING YOU TO MOVE AND YOU DON'T.. WHEN THE CAR IS COLD OR TEMP OUTSIDE UNDER 50* WILL BE EXTREMELY "NOTCHY" AND GRINDING IN 2ND AND 3RD GEAR AND WILL FREQUENTLY PREVENT YOU FROM ENGAGING 1ST OR 2ND GEAR AT A STOP UNTIL SEVERAL MILES ARE DRIVEN. THIS AGAIN HAS ALMOST GOT ME REARENDED ON SEVERAL OCCASIONS.. THE SHIFTER ALSO VIBRATES IN YOUR HAND IN 3RD AND 5TH GEAR ALL OTHER GEARS ARE SMOOTH.. THIS WAS ALL BROUGHT TO THE ATTENTION OF THE DEALER ON SEVERAL DIFFERENT VISITS STARTING IN JAN '11. THE FIRST 2 TIMES INTO THE DEALER THEY DIDN'T EVEN PULL THE CAR INTO THE GARAGE AND TOLD ME THAT FORD IS AWARE OF AN ISSUE SINCE DEC. 2010 AND NO FIX AT THIS TIME. THE 3RD TIME IN LATE MARCH '11 I FINALLY CONVINCED THEM TO LET A TECH COME OUT FOR A RIDE, HE SAID "IT'S ALL NORMAL", SORRY A VIBRATING SHIFTER IN ANY GEAR IS NOT NORMAL, GRINDING IS NOT NORMAL. I REFUSE TO BRING MY CAR BACK INTO ANY DEALER UNTIL SOME REAL FIX IS FORCED UPON FORD THEY HAVE KNOWN ABOUT THESE ISSUES, I'M AWARE OF THE TSB REGARDING CHANGING THE FLUID, FLUID WILL NOT FIX VIBRATIONS, OR THE ABILITY TO PUT A TRANSMISSION INTO A GEAR WHEN STOPPED NOR WILL IT FIX "GRINDING" WHICH IS SYNCHRO ISSUE. *TR

08/10/2011
Components: POWER TRAIN
Incident Date: 07/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8B5******
Summary

PROBLEMS SHIFTING CAR INTO GEAR. GEARS ARE NOTCHY AND ALMOST IMPOSSIBLE TO SHIFT INTO FIRST WHEN CAR IS COLD. TRANSMISSION MAKING WHINING NOISES IN 1-4 GEARS. *TR

08/10/2011
Components: POWER TRAIN
Incident Date: 07/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5B5******
Summary

CAR GET STUCK IN GEAR,CLUTCH WONT WORK SO YOU CANT PUT IN GEAR AT A STOPLIGHT OR SLOW DOWN!,ROUGH SHIFTS,TRANS WHINES REAL LOUD,CLUTCH PEDAL STICKS TO THE FLOOR! *TR

08/09/2011
Components: POWER TRAIN
Incident Date: 08/09/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8B5******
Summary

GOING ON 10,000 MILES ON 2011 MUSTANG GT WITH MANUAL 6-SPD. AT FIRST SHOWED VERY NOTCHY SHIFTING, AND GEARS WOULD GRIND WITH CLUTCH DEPRESSED COMPLETELY WHEN COLD. PROBLEM WENT AWAY ONCE THE TRANSMISSION WARMED UP. TOOK IT IN TO FORD DEALER, THEY CHANGED THE TRANSMISSION FLUID, NOW YOU CAN FEEL A VIBRATION AND WHIRR/GRINDING NOISE SOMETIMES IN 1ST-3RD. EXTREMELY NOTCHY NOW, WILL FREQUENTLY NOT ENGAGE A GEAR IF UNDER ACCELERATION. I HAVE HAD 2ND AND 3RD GEAR REFUSE TO ENGAGE SEVERAL TIMES NOW WHILE ON A FREEWAY ONRAMP, WHEN PASSING, AND IN GENERAL HIGHER-THAN-NORMAL LOAD CONDITIONS. *TR

08/09/2011
Components: POWER TRAIN
Incident Date: 11/21/2010
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0B5******
Summary

WHILE DRIVING MY 2011 MUSTANG GT WITH A MT82 TRANS IT CONTINUALLY GRINDS FROM 1ST TO 2ND GEAR EVEN IF YOU TAKE YOUR TIME AND FINESSE IT..IT HAS BEEN DOING THIS SINCE I PURCHASED THIS CAR WITH 400 MILES ON THE CLOCK, AND IN THE COLD WEATHER FORGET IT AS YOU WILL NEVER GET IT TO WORK, IT IS A SHAME I HAD TO PURCHASE A WINTER CAR TO DRIVE AND HAVING TO PARK A NEW CAR JUST IS NOT RIGHT. *TR

08/09/2011
Components: POWER TRAIN
Incident Date: 08/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JSXB5******
Summary

DURING HARD ACCELERATION, WITH CLUTCH FULLY DEPRESSED AND FOOT OFF THE GAS, CANNOT SHIFT INTO SECOND AND SOMETIMES THIRD GEAR. MUST SKIP DIRECTLY TO 4TH. THIS OCCURS EVEN UNDER FULL ACCELERATION, BUT NOT DURING EASY ACCELERATION. HAVE HAD NUMEROUS CLOSE CALLS BECAUSE OF THE INABILITY TO QUICKLY SHIFT TO SECOND OR THIRD. ALSO HAD ISSUES SHIFTING FROM SECOND TO THIRD UNDER HARD ACCELERATION. *TR

08/09/2011
Components: POWER TRAIN
Incident Date: 07/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3B5******
Summary

SINCE THE CAR HAS BEEN IN MY POSSESSION, 3RD GEAR HAS ALWAYS HAD ISSUES. IT GRINDS FROM TIME TO TIME, AND THE TRANSMISSION PUSHES ME OUT OF 3RD GEAR WHEN MY FOOT IS COMPLETELY DOWN ON THE CLUTCH. IT HAS ALSO DEVELOPED AN INCREASINGLY LOUD WHINING NOISE THROUGHOUT ALL THE GEARS WHILE ACCELERATING. THE SHIFTS WHEN COLD ARE ROUGH, DOESN'T FEEL AS IT SHOULD. *TR

08/09/2011
Components: POWER TRAIN
Incident Date: 11/25/2010
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3B5******
Summary

I PURCHASED MY 2011 FORD MUSTANG V6 IN SEPT 2010. WHEN THE WEATHER GOT COLD (APPROX LATE NOV), I BEGAN TO NOTICE THAT SHIFTING THE MANUAL TRANSMISSION FROM 1ST GEAR TO 2ND GEAR WHEN LEAVING HOME IN THE MORNING, OR LEAVING WORK AT THE END OF THE DAY, ENGAGING 2ND GEAR WAS VERY DIFFICULT. WHENEVER THE WEATHER WAS BELOW FREEZING, AND THE CAR WAS FIRST DRIVEN AFTER COLD START, IT WOULD EXHIBIT THIS BEHAVIOR. I BROUGHT MY CAR TO ME DEALER FOR THIS AND ANOTHER ISSUE (KNOWN AS "COLD ENGINE TICK" - UNIQUE TO V6). THE DEALER HAD DIFFICULTY SOLVING THE COLD TICK ISSUE, BUT ULTIMATELY DID. THE DEALER TOLD ME THERE WAS NO TSB OR SSM FOR THE TRANSMISSION ISSUE AND TO CHECK BACK PERIODICALLY. THOUGH I REQUESTED THE DEALER TO DOCUMENT THE COMPLAINT AT THAT TIME, THEY DID NOT. WHAT SCARES ME ABOUT THIS ISSUE IS THE LAG TIME REQUIRED TO SHIFT INTO 2ND GEAR WHEN PULLING AWAY FROM A RED LIGHT WITH TRAFFIC BEHIND ME. TWICE I WAS NEARLY REAR-ENDED AS A RESULT OF THIS (I CAN ACCELERATE WELL IN 1ST, THEN SUDDENLY, I'M COASTING TO A STOP WHILE FIGHTING TO GET THE CAR INTO 2ND GEAR - BY THE WAY, THE V6 DOES NOT HAVE A SKIP SHIFT FEATURE). ONLY 2ND GEAR EXHIBITS THIS ISSUE, AND ONLY WHEN THE AMBIENT TEMP IS BELOW FREEZING AND THE CAR HASN'T BEEN DRIVEN FROM MORE THAN ABOUT 5 MILES. AFTER ABOUT 5 MILES IT SEEMS THE TRANSMISSION WARMS AND THE DIFFICULTY SHIFTING IS REDUCED (THOUGH 2ND GEAR ALWAYS HAS MORE RESISTANCE THAN THE OTHER 5 GEARS). *TR

08/09/2011
Components: POWER TRAIN
Incident Date: 01/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4B5******
Summary

I ORIGINALLY TOOK MY 2011 MUSTANG TO THE FORD DEALER WITH A COMPLAINT OF VERY DIFFICULT 1-2 AND 2-3 SHIFTING IN COLD WEATHER (BELOW 30 DEGREES AMBIENT TEMPERATURE). FORD WAS AWARE OF THE PROBLEM (SPECIAL SERVICE MESSAGE 21661) AND SAID THERE WAS NO RECOMMENDED SOLUTION. THIS WAS NOT A SATISFACTORY SOLUTION TO THE PROBLEM, SO I TOOK THE CAR BACK ON MARCH 24TH, 2011AND REQUESTED THAT THEY CHANGE THE TRANSMISSION FLUID TO MOTORCRAFT FULL SYNTHETIC TRANSMISSION FLUID, JUST TO SEE IF IT HELPED. IT MADE THE PROBLEM LESS PRONOUNCED, BUT DID NOT SOLVE IT. ON APRIL 4TH, 2011 THE DEALERSHIP TOLD ME THAT FORD FINALLY CAME UP WITH A RECOMMENDED SOLUTION FOR MY PROBLEM AND THAT I SHOULD BRING THE CAR IN TO HAVE THE TRANSMISSION FLUID CHANGED TO MOTORCRAFT DUAL CLUTCH TRANSMISSION FLUID. THE DEALERSHIP CHANGED THE FLUID, BUT I CAN'T SAY FOR SURE IF THE PROBLEM HAS GONE AWAY BECAUSE IT ONLY HAPPENS WHEN THE MORNING TEMPERATURES ARE BELOW 30 DEGREES, WHICH HASN'T HAPPENED SINCE THE FLUID WAS CHANGED THE SECOND TIME. *TR

08/09/2011
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 07/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3B5******
Summary

2011 MUSTANG GT WITH MANUAL TRANSMISSION- INABILITY TO SHIFT INTO 3RD GEAR. IT ALMOST CAUSED AN ACCIDENT AS I WAS STUCK SLOWING DOWN INTO ON COMING TRAFFIC. THE CAR IS BEEN IN THE SHOP MULTIPLE TIMES. ALSO HAS SEVERE KNOCKING IN THE ENGINE THAT GOES WAY AFTER 5 MINUTES. FORD STATES THIS IS PISTON RATTLE AND THEY TRIED A SOFTWARE FIX. NOTHING HELPED.I'M AFRAID OF THE ENGINE DAMAGE OR CATASTROPHIC ENGINE FAILURE WHILE DRIVING. THERE ARE YOUTUBE VIDEOS POSTED LABELED 2011 MUSTANG KNOCK. FORD IS AWARE... THEY REFERRED ME TO IT(AT LEAST THE SERVICE TECH DID. FORD IS DOING NOTHING!!! THE CAR HAS BEEN IN THE SHOP 5-6 TIMES AND THERE IS UNDER 5000 MILES. THE CAR HAD ONLY 300 MILES ON IT WHEN THEY HAD TO REPLACE THE GAS TANK PUMP BECAUSE IT DROPPED TO ZERO AT WITH A HALF TANK OF GAS LEFT. THERE IS A BULLETIN ON THIS. HELP BEFORE SOME GETS HURT BY THE TRANSMISSION PROBLEM OR THE ENGINE BLOWING OUT!!!! *TR

08/09/2011
Components: POWER TRAIN
Incident Date: 08/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WAS HARD TO SHIFT INTO GEAR. THE CONTACT MENTIONED THAT HE HAD TO PUMP THE CLUTCH SEVERAL TIMES IN ORDER FOR THE VEHICLE TO SHIFT INTO FIRST, SECOND OR THIRD GEAR AND IT WOULD NOT SHIFT INTO REVERSE AT ALL UNLESS THE VEHICLE WAS COMPLETELY TURNED OFF. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS MALFUNCTIONING AND THEY WERE IN THE PROCESS OF FINDING A SUITABLE REMEDY FOR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 8,600.

08/09/2011
Components: POWER TRAIN
Incident Date: 07/13/2011
Crash: No
Fire: No
Summary

SEVERE GRINDING AND NOTCHINESS WHEN TRANSMISSION IS COLD. SECOND GEAR WILL NOT ENGAGE AT ANYTHING GREATER THAN 1500RPM. ENTERING A 50MPH ROAD REQUIRES SHIFTING FROM 1ST TO 3RD WHEN TRANSMISSION IS COLD. OFTEN TIME VEHICLE IS DIFFICULT TO GET BACK INTO 1ST GEAR AT A STOP LIGHT, EVEN AFTER 40 MINUTES OF STRAIGHT DRIVING - ISSUE NOT DIRECTLY RELATED TO COLD WEATHER. *TR

08/08/2011
Components: POWER TRAIN
Incident Date: 08/08/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8B5******
Summary

TRANSMISSION HAS SHIFTED ROUGH ALMOST FROM THE START BUT HAS GOTTEN PROGRESSIVELY WORSE. CURRENTLY HAVE 15,000 MILES ON IT. TRANSMISSION IS OFTEN SLOW TO UPSHIFT AND FREQUENTLY SLAMS INTO LOWER GEARS. MOST DANGEROUS SITUATION WHEN ACCELERATING BACK UP FROM A STOP OR SLOWING DOWN TRANSMISSION DELAYS SEVERAL SECONDS BEFORE ENGAGING WHICH HAS CAUSED ME TO HAVE SEVERAL NEAR MISSES WHEN THE CAR DID NOT RESPOND TO ME GIVING IT GAS. FORD DEALER SAID THEY COULD NOT REPLICATE PROBLEM OR FIND ANY CODES. *TR

08/08/2011
Components: POWER TRAIN
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6B5******
Summary

2011 FORD MUSTANG 6 SP MANUAL TRANSMISSION. SPORADIC PROBLEMS SHIFTING INTO AND FROM HIGHER GEAR. CAR HAS A TENDENCY TO ALMOST STALL FROM STOP. I HAVE LONG EXPERIENCE WITH MANUAL TRANSMISSIONS. VEHICLE DELIVERED 09/10/2010-SPECIAL ORDER MUSTANG PREMIUM V-6. *TR

08/08/2011
Components: POWER TRAIN
Incident Date: 07/17/2011
Crash: No
Fire: No
Summary

2011 MUSTANG GT, MANUAL TRANSMISSION, WITH 11,000 MILES ON IT. STARTED HAVING SOME TROUBLE SHIFTING GEARS WITH GRINDING NOTED AROUND 10,000 MILES AT 11,800 MILES WHILE ON VACATION, CLUTCH LOCKED UP COMPLETELY AND WOULDN'T GO INTO GEAR AT ALL. THE PRESSURE PLATE BOLTS HAD WORKED OUT AND SHEARED OFF VARIOUS PIECES. THE ENTIRE CLUTCH ASSEMBLY HAD TO BE REPLACED. MUSTANG FORUMS HAD WARNED US THAT THIS COULD HAPPEN. DEALER TOLD US ALL THE PARTS WERE ON BACKORDER FOR UNKNOWN TIME BUT WAS ABLE TO HAVE THE PARTS SHIPPED FROM ANOTHER DEALER 1500 MILES AWAY. *TR

08/08/2011
Components: POWER TRAIN
Incident Date: 08/08/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5B5******
Summary

TRANSMISSION GRINDS 1-2, 2-3,3-4 SHIFTS INTERMITTENTLY. OCCASIONALLY LOCKED OUT OF GEARS. TRANSMISSION REBUILT AT FORD DEALER ONLY TO HAVE THE PROBLEM RETURN. AFTER MY TRANSMISSION WAS REBUILT IT SHIFTED NICELY FOR ABOUT A MONTH. NOW IT IS BEGINNING TO GRIND AGAIN AND TODAY I WAS LOCKED OUT OF SECOND GEAR AND THIRD GEAR. I WAS LEAVING A LIGHT ON A HILL IN FIRST GEAR, WENT TO SHIFT INTO SECOND AND COULDN'T ENGAGE IT (NOT SKIP SHIFT RELATED AS I WAS OVER 3000 RPM), WENT FOR THIRD AND NO LUCK THERE, BY THIS TIME THE CAR WAS ALMOST BACK TO A COMPLETE STOP AND PEOPLE WERE SWERVING AROUND ME (VERY FRIGHTENING WITH MY 4 YEAR OLD IN THE CAR). I PUT THE CAR BACK IN FIRST GEAR AND WAS ABLE TO SHIFT NORMALLY THROUGH 6TH GEAR. SINCE REBUILD DEALER CLAIMS TO BE UNABLE TO REPLICATE THE PROBLEM. WHEN THE TRANSMISSION WAS APART I WAS ABLE TO SEE THAT 2ND GEAR WAS MISSING MORE THAN HALF OF THE DOG TEETH ON THE SYNCHRO RING. *TR

08/08/2011
Components: POWER TRAIN
Incident Date: 08/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6B5******
Summary

CAR: 2011 MUSTANG V6 WITH MANUAL TRANSMISSION MILES: 3600 THE PROBLEM: THE GEAR SHIFT IS VERY NOTCHY AND ROUGH, ESPECIALLY FROM 1-2 AND 2-3. THERE HAVE BEEN TIMES WHEN I WANTED TO MAKE A LEFT TURN AT A LIGHT AND MISTAKENLY GONE INTO THIRD GEAR FROM NEUTRAL BECAUSE THE GEAR REFUSES TO GO INTO 1 EASILY. SO I END UP NOT HAVING ENOUGH ACCELERATION TO BEAT ONCOMING TRAFFIC. I HAVE ALMOST HAD THREE CRASHES THIS WAY. OTHER TIMES SHIFTING FROM 1-2 OR 2-3 CAUSES AN INCOMPLETE SHIFT BECAUSE OF SOME RESISTANCE IN THE GEAR BOX. THIS LEADS TO A JARRING, LOUD GRINDING NOISE EMANATING FROM THE GEAR BOX. THIS ALSO LEADS TO LOSS OF ACCELERATION AND I HAVE BEEN ALMOST REAR ENDED A FEW TIMES. THESE PROBLEMS OCCUR ON AND OFF MOSTLY WHEN STARTING OFF FROM A STOP (FROM NEUTRAL) AND AT HIGH RPM GEAR CHANGES. RESOLUTION: I'VE TAKEN THE CAR INTO THE DEALERSHIP AND THEY CHANGED THE TRANSMISSION FLUID AS PER THE FORD TSB. THIS FIXED THE PROBLEM FOR A MILE AND THE PROBLEM STARTED OCCURRING AGAIN. I TOOK THE CAR IN AGAIN ON THE INSISTENCE OF THE SERVICE MANAGER AND HE DROVE IT AROUND AND ACKNOWLEDGED THE ISSUE AS WELL. HE SAID HE WOULD GET IN TOUCH WITH FORD TO SEE IF THERE WAS ANY FIX. HE GOT BACK TO ME A FEW WEEKS LATER AND SAID THAT FORD DOESN'T HAVE ANY RESOLUTION AND DOESN'T SEEM TO EVEN ACKNOWLEDGE THE ISSUE. FINAL THOUGHTS: I THINK THE TRANSMISSION PROBLEMS IS AN ACCIDENT WAITING TO HAPPEN. I AM EXTREMELY DISAPPOINTED THAT A NEW CAR HAS THESE ISSUES. IT IS A GREAT CAR OTHERWISE. FORD NEEDS TO ACKNOWLEDGE THE ISSUE AND FIX IT SOON. I'VE ALSO FOUND THAT SOME 2012 MUSTANGS HAVE THE SAME ISSUE WITH THE GEAR BOX. IT IS APPALLING TO THINK THAT THE COMPANY WOULD CONTINUE TO USE THE SAME TRANSMISSION PARTS IN SPITE OF THE ISSUES IN THE 2011 MODELS. THIS IS AMOUNTS TO A BLAZEN DISREGARD TO CONSUMER SAFETY AND EXPERIENCE. I STRONGLY SUGGEST THE NHTSA PRESSURES THE CAR COMPANY TO FIX THIS ISSUE AND IF NO SUCH RESOLUTION IS FORTHCOMING TO FORCE THEM TO ISSUE A RECALL. SINCERELY AN UNHAPPY FORD DRIVER *TR

08/08/2011
Components: POWER TRAIN
Incident Date: 09/12/2010
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE SHIFTING FROM FIRST TO SECOND GEAR AT 25 MPH, THE GEAR SHIFT SEIZED. THE CONTACT ALSO STATED THAT THE SHIFT HAD TO BE FORCED INTO GEARS. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A DEALER OR MECHANIC TO HAVE THE FAILURE DIAGNOSED. THE FAILURE MILEAGE WAS 10,200.

08/08/2011
Components: POWER TRAIN
Incident Date: 03/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5B5******
Summary

6 SPEED MANUAL TRANSMISSION HARD SHIFTING, ALSO PRONOUNCED VIBRATION ON DECELERATION AT APPROX 2500 RPM - 2200-RPM. DEALER CLAIMS IS NORMAL. *TR

08/08/2011
Components: POWER TRAIN
Incident Date: 07/29/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6B5******
Summary

NORMAL EVERYDAY DRIVING, MOSTLY HIGHWAY DRIVING BACK AND FORTH TO WORK. I BOUGHT THE CAR BRAND NEW AND AT THIS TIME IT HAS ABOUT 10K MILES. SINCE I BOUGHT IT I NOTICED IT WAS HARD TO SHIFT INTO GEARS. OVER TIME IT GOT WORSE. IT GOT TO THE POINT THAT I COULD NOT PUT IT INTO REVERSE AND FIRST GEAR, I HAD TO START OUT IN SECOND GEAR. I TOOK MY CAR INTO THE SHOP TO REPAIR THE ITEM AND THEY SAID IT WAS THE CLUTCH PLATE. BOTTOM LINE IS THAT IT WAS A BRAND NEW CAR AND SHOULDN'T HAVE THIS KIND OF PROBLEM. I ALSO FEEL THAT IT COULD HAVE CAUSED DAMAGE TO THE TRANSMISSION WHICH THE DEALER WILL NOT ADMIT TO. *TR

08/08/2011
Components: POWER TRAIN
Incident Date: 12/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4B5******
Summary

TRANSMISSION GRINDS FROM 1ST-2ND WHEN COLD AND INTERMITTENTLY WHEN AT OPERATING TEMPERATURE. TSB FOR "ROUGH SHIFTING" HAS BEEN PERFORMED. WHINING FROM TRANSMISSION STARTED AROUND 800 MILES AND STILL REMAINS. WHEN ATTEMPTING TO SHIFT INTO 3RD GEAR VEHICLE FREQUENTLY LOCKS ME OUT LEAVING ME SLOWING DOWN IN TRAFFIC TO FIND A GEAR THAT WILL ENGAGE. ALSO EXPERIENCE LOCK OUT WHEN DOWN SHIFTING INTO EITHER 2ND OR 1ST GEAR. THESE ERRATIC SHIFTING ISSUES ARE A DAILY OCCURRENCE AND I'M CONCERNED FOR MY SAFETY IN THE VEHICLE. *TR

08/08/2011
Components: POWER TRAIN
Incident Date: 05/15/2011
Crash: No
Fire: No
Summary

TRANSMISSION IN MY 2011 FORD MUSTANG GT 6-SPEED MANUAL, (PRESENTLY @ 4900 MILES)HAS ISSUES OF TRYING TO ENTER SECOND GEAR ON VARIOUS OCCASIONS. AS WELL AS A TERRIBLE WHINING NOISE STARTED AROUND LATE 3000MILES. *TR

08/08/2011
Components: POWER TRAIN
Incident Date: 03/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6B5******
Summary

VEHICLE TRANSMISSION REFUSES TO GO IN TO REVERSE AT TIMES. ALSO GRINDS EVERYTIME WHILE SHIFTING IN TO 2ND GEAR FROM 1ST GEAR, MAINLY WHILE TURNING CORNERS BUT ALSO WHEN GOING IN A STRAIGHT LINE. TRANSMISSIONS PERFORMANCE DOES NOT IMPROVE AFTER COMING TO NORMAL OPERATING TEMPERATURE. TRANSMISSION IS CLUNKY AND JUST DOES NOT SHIFT PROPERLY. NOT SMOOTH, NOT NEW CAR LIKE. *TR

08/07/2011
Components: POWER TRAIN
Incident Date: 07/31/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5B5******
Summary

I OWN A 2011 MUSTANG GT WITH THE MT-82 TRANSMISSION. I'VE OWNED THIS CAR FOR 10 MONTHS AND HAVE EXPERIENCED VERY UNUSUAL SHIFTING BEHAVIOR FOR THE ENTIRE DURATION OF OWNING THIS CAR. THE BEST WAY TO DESCRIBE THE SHIFTING ACTION IS THAT IT IS REALLY NOTCHY, ESPECIALLY BETWEEN FIRST AND SECOND GEARS AND IT SOMETIMES TAKES QUITE A BIT OF EFFORT TO GET THE CAR TO GO INTO ANY GEAR. NOTE THAT THIS HAPPENS NO MATTER THE AMBIENT TEMPERATURE AND NO MATTER HOW LONG THE CAR HAS BEEN RUNNING. I HAVE VISITED THE DEALER THREE SEPARATE TIMES AND BEEN TOLD THAT, ACCORDING TO FORD, THE OPERATION OF THE TRANSMISSION IS "NORMAL." THIS, TO ME IS ANYTHING BUT NORMAL AS I HAVE 15 YEARS EXPERIENCE DRIVING MANUAL TRANSMISSIONS EXCLUSIVELY, HAVING OWNED 14 CARS DURING THAT SPAN, ALL OF THEM WITH MANUAL TRANSMISSIONS. *TT

08/04/2011
Components: POWER TRAIN
Incident Date: 08/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7B5******
Summary

DURING THE FIRST 5 MINUTES OF DRIVING (BEFORE THE CAR HAS HAD A CHANCE TO REACH ITS OPERATING TEMPERATURE), THE TRANSMISSION GRINDS WHEN SHIFTING FROM 1ST TO 2ND AND SOMETIMES 2ND TO 3RD. TODAY WHILE MAKING A RIGHT TURN, THE CAR WOULD NOT SHIFT INTO 2ND GEAR OR BACK INTO 1ST LEAVING ME COASTING FOR SEVERAL SECONDS WHILE TRYING TO RESOLVE THE SITUATION. FINALLY I SKIPPED INTO 4TH GEAR AND ACCELERATED MUCH SLOWER THAN EXPECTED NEARLY CAUSING AN ACCIDENT. *TR

08/02/2011
Components: POWER TRAIN
Incident Date: 05/13/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2B5******
Summary

EXCESSIVE VIBRATION DURING DECELERATION - SPECIFICALLY WHEN LETTING OFF THE ACCELERATOR, BUT NOT PRESSING THE BRAKES. THE VIBRATION IS STRONG ENOUGH TO VIBRATE THE CENTER CONSOLE AND THE MANUAL TRANSMISSION SHIFT LEVER. THE CONCERN IS THAT THIS EXCESSIVE VIBRATION COULD DAMAGE PARTS OR LOOSEN COMPONENTS, EVENTUALLY RESULTING IN A COMPLETE TRANSMISSION OR DRIVELINE FAILURE. THIS OCCURS EVERY TIME THE CAR IS DRIVEN WHILE DECELERATING. THE MANUAL TRANSMISSION FLUID HAS BEEN REPLACED, WHICH VERY BRIEFLY SEEMED TO RESOLVE THE ISSUE, BUT IT THE VIBRATION RETURNED IN JUST A FEW DAYS. *KB

07/29/2011
Components: POWER TRAIN
Incident Date: 05/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2B5******
Summary

I AM INTERMITTENTLY UNABLE TO SHIFT INTO 1ST 2ND AND NOW 3RD GEAR. SEVERAL PEOPLE HAVE ALMOST REAR ENDED ME WHEN I COULD NOT GET THE CAR INTO 1ST GEAR AFTER STOPPING AT A RED LIGHT. THIS ISSUE IS POTENTIALLY A SERIOUS SAFETY ISSUE IF SOMEONE WERE TO BE IN A SITUATION WHERE THEY NEEDED TO MOVE THEIR CAR QUICKLY AND COULD NOT GET THE CAR IN GEAR TO MOVE. THE CAR ALSO HAS A VIBRATION WHEN RUNNING BETWEEN 2500-3000 RPM. I AM VERY CONCERNED FOR MY SAFETY DRIVING THIS CAR. I HAVE NOT TAKEN THIS CAR TO THE DEALER DUE TO THEIR OWN AMBITION THAT THIS IS NORMAL AND THERE IS NO FIX. *TR

07/29/2011
Components: POWER TRAIN
Incident Date: 06/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8B5******
Summary

2011 MUSTANG V6 MANUAL TRANSMISSION. THE TRANSMISSION REFUSED TO GO INTO 2ND GEAR DURING A SLIGHT LEFT TURN. ANOTHER CAR HAD TO SWERVE TO AVOID RUNNING INTO THE BACK OF ME. IF HE HAD IT WOULD HAVE BEEN HIS FAULT BUT THAT'S NOT MUCH CONSOLATION. *TR

07/27/2011
Components: POWER TRAIN
Incident Date: 07/27/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0B5******
Summary

MULTIPLE ISSUES WITH THE MT-82 TRANSMISSION. FIRST ONE FAILED WITHIN A BLOCK FROM DEALERSHIP, THE CAR WAS MISSING A 2ND GEAR. EACH TIME THE 2ND GEAR WAS ENGAGED DURING ACCELERATION, THE GEAR WOULD POP OUT TO NEUTRAL. VERY DANGEROUS IF IN TRAFFIC AND HILLS. TRANSMISSION REPLACED ONLY TO HAVE SERIOUS GRINDING ISSUES IN 2ND GEAR. FLUID SWAP DONE, GRINDING WORSE IN 2ND-4TH GEARS. 2ND GEAR LOCKOUT IN LEFT TURN AT 45 DEGREES. 4TH GEAR RATTLE UPON WOT. VEHICLE NO LONGER FUN TO DRIVE, WAITING TO GET RID OF IT AS LEMON. *TR

07/27/2011
Components: POWER TRAIN
Incident Date: 07/27/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0B5******
Summary

LOUD WHINE FROM UNDER HOOD AREA, POSSIBLY MT82 MANUAL TRANSMISSION, HEARD FROM 2.5K-3.5K RPMS AND IN GEARS ONE TO FOUR WHEN UP SHIFTING. WHINE ONLY HEARD WHEN CAR IS IN MOTION. WHINE IS NOT HEARD WHEN IN REVERSE GEAR. CLUNKING NOISE CAN SOMETIMES BE HEARD WITH 1ST TO 2ND UP SHIFT AND IS SOMEWHAT DIFFICULT TO SHIFT AT TIMES. ENGAGEMENT OF GEARS CAN BE AUDIBLY HEARD AND 'FELT' IN THE DRIVERS SEAT DURING THE ROUGH 1ST TO 2ND SHIFTS. HAVE HAD THIS TROUBLE SINCE NEW WITH 112 MILES ON THE CAR STARTING OUT. NOW CAR HAS APPROXIMATELY 275 MILES. WHINE NOISE HAS BECOME NOTICEABLY LOUDER OVER A SHORT PERIOD AND MORE FREQUENT ALREADY. 1ST TO 2ND HARD SHIFTS BECOMING MORE FREQUENT EVEN OVER SHORT PERIOD OF TIME. REGARDLESS WHETHER CAR IS WARMED UP OR NOT, WHINE AND HARD SHIFT FREQUENCY SEEMS UNAFFECTED. I HAVE NOT RAN THE ENGINE SPEED OVER 4K RPMS SINCE PURCHASED. HAVE REPORTED TO THE SERVICE DEPARTMENT AT CAVALIER FORD OF CHESAPEKE, VA, LEFT CELL AND WORK NUMBER INCLUDING WORK TIMES AND HAVE HAD NO FEEDBACK AS PROMISED FROM ANY TECH AS OF THE TIME OF THIS WRITING. I HAVE READ AND HEARD OF MANY 2011 MUSTANG OWNERS WITH THE MANUAL TRANSMISSION HAVING THESE SAME SYMPTOMS; SOMETIMES WITH DANGEROUS RESULTS ON THE ROAD. *TR

07/21/2011
Components: POWER TRAIN
Incident Date: 04/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0B5******
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING IN A LOW GEAR, A TICKING SOUND COULD BE HEARD COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE SOUND WAS NORMAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A REPORT, BUT OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 1,800.

07/20/2011
Components: POWER TRAIN
Incident Date: 07/13/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0B5******
Summary

THIS ISSUE HAS BEEN GOING ON FOR ROUGHLY 6 MONTHS (I HAVE OWNED THE CAR FOR ALMOST A YEAR AS OF THIS WRITING) WHEN THE VEHICLE IS IN MOTION, SHIFTING FROM 4TH TO 5TH GEAR CAUSES A LOUD GRINDING NOISE. THE CLUTCH PEDAL WAS FULLY DEPRESSED AT THIS TIME. THIS OCCURS AT LEAST ONCE A WEEK. ALSO, AT ONE TIME THE SHIFTER GOT STUCK BETWEEN TWO GEARS WHEN STOPPED AT A STOP LIGHT WHEN TRYING TO SHIFT FROM NEUTRAL TO FIRST. AT THIS TIME A CAR COULD HAVE RUN INTO ME WHILE I WAS TRYING TO GET THE CAR INTO GEAR. SO FAR I HAVE NOT TAKEN THE CAR INTO THE SHOP TO CORRECT THE FAILURE, AS I HAVE LEARNED FORD DOES NOT DO ANYTHING TO CORRECT IT. ALL THEY DO IS REPLACE THE TRANSMISSION WITH THE SAME DEFECTIVE PART AND/OR PUT NEW FLUID IN. I AM WAITING TO SEE IF THEY WILL ISSUE A RECALL AND PERFORM A PROPER REPAIR FOR PEOPLE WHO ARE RUNNING INTO THESE SYMPTOMS ON THE 2011 FORD MUSTANG GT'S. *KB

07/13/2011
Components: POWER TRAIN
Incident Date: 07/12/2010
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6B5******
Summary

SINCE THE FIRST DAY THAT I BOUGHT THIS NEW MUSTANG, THE AUTOMATIC TRANSMISSION SHIFTS HARD AND THERE IS A CLUNKING NOISE. THIS HAPPENS MOSTLY WHEN SLOWING DOWN AND THEN STARTING TO PICK UP. ALSO WHEN JUST SLOWING DOWN AND THE CAR SHIFTS TO 1ST GEAR. THE SHIFTING IS ERRATIC AND NOISY. WHEN THE ENGINE IS COLD, IT ALSO BANGS INTO 2ND AND 3RD GEAR. THE DEALERSHIP CHECKED IT OUT AND SAID THAT THIS IS PART OF THE COMPUTER PROGRAMMING AND IS THE WAY THE TRANSMISSION WAS DESIGNED, UNTIL IT GETS USED TO MY DRIVING HABITS. THAT WAS 17, 000 MILES AGO. THEY SAID THERE MIGHT BE A COMPUTER UPGRADE IN THE FUTURE. IN THE MEANTIME I FEAR A REAR END COLLISION WHEN I AM UNABLE TO PICK UP SPEED BECAUSE OF THE HESITATION AND CLUNKING. *TR

06/29/2011
Components: POWER TRAIN
Incident Date: 11/20/2010
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6B5******
Summary

SINCE VEHICLE WAS NEW, MT82 TRANSMISSION IS VERY DIFFICULT TO SHIFT IN COLD WEATHER. FREQUENT SYNCHRO GRINDING IN 1-2, 2-3, AND 3-4 SHIFTS. NOW GETTING WORSE IN SUMMER CONDITIONS. STARTING TO GRIND DURING THE 1-2, AND 2-3 SHIFT. ESPECIALLY WHEN TRANSMISSION IS COLD, WHEN TURNING LEFT (1-2), AND WHEN SHIFTING ON ROUGH PAVEMENT. VEHICLE HAS BEEN INTO THE SHOP FOR A FLUID CHANGE (TSB), WHICH DID NOT HELP. FORD REFUSES TO ACKNOWLEDGE THE ISSUE OR IMPLEMENT FURTHER CORRECTIVE ACTION. I AM CONCERNED THE CONDITION WILL CONTINUE TO DEVELOP INTO THE DANGEROUS FAILURE MODE OTHER OWNERS ARE BEGINNING TO SEE (FAILURE TO ENGAGE GEAR). A RECALL SHOULD BE ISSUED ON THE MT82 TRANSMISSION IMMEDIATELY. *TR

06/28/2011
Components: POWER TRAIN
Incident Date: 06/21/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9B5******
Summary

THE MANUAL TRANSMISSION ON MY 2011 FORD MUSTANG HAS ERRATIC SHIFTING WHICH HAS CAUSED ME TO NEARLY BE REAR-ENDED TWICE NOW AND HIT BY ON-COMING TRAFFIC AS IT FAILS TO GO IN GEAR, EVEN WITH THE CLUTCH FULLY ENGAGED. THERE APPEARS TO BE PROBLEMS SHIFTING FROM 1ST TO 2ND AND FROM 2ND TO 3RD. THE GEARS WILL NOT ENGAGE AND THE TRANSMISSION REMAINS IN NEUTRAL. THE LATEST INCIDENT FOR ME WAS WHEN I WAS TRYING TO ACCELERATE FROM A STOPLIGHT THAT TURNED GREEN, I SHIFTED FROM 1ST TO 2ND BUT COULDN'T GET THE TRANSMISSION INTO 2ND OR 3RD WITH THE CLUTCH FULLY DEPRESSED. BECAUSE I WAS IN NEUTRAL, I LOST MOST ACCELERATION AND THE SUV BEHIND ME NEARLY REAR-ENDED AS I WAS STUCK IN NEUTRAL AND NOT GOING ANYWHERE. I WAS ABLE TO AT LEAST REV THE ENGINE ENOUGH TO GET IT INTO 4TH TO GET ENOUGH POWER TO THE WHEELS TO AVOID BEING HIT. *TR

06/26/2011
Components: POWER TRAIN
Incident Date: 06/26/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXB5******
Summary

I OWN A 2011 MUSTANG GT 5.0. MY CAR IS NOT A DAILY DRIVER AND IS ONLY DRIVEN ON WEEKENDS. THIS CAR IS 100% STOCK EXCEPT FOR DIFFERENT MUFFLERS. I HAVE HAD THE CAR SINCE MARCH, 2011 AND ONLY HAVE 950 MILES ON IT AS OF TODAY. THE MANUAL TRANSMISSION IN THIS CAR IS GARBAGE AND LITTLE SCARY. I'M 34 AND HAVE GROWN UP DRIVING MANUAL TRANSMISSIONS, BUT THIS MT82 HAS A MIND OF ITS OWN. THE PAST FEW DAYS, I HAVE HAD PROBLEMS ENGAGING INTO 1ST GEAR AND GRINDING INTO SECOND. AT ONE POINT I COULD NOT SHIFT AND FEARED THE VEHICLE BEHIND ME WAS GOING TO REAR END ME. FROM WHAT I UNDERSTAND, FORD HAS HAD THESE TRANSMISSIONS IN THE NEW MUSTANGS FOR ABOUT A YEAR AND A HALF NOW. HOWEVER, FORD HAS DONE NOTHING TO TRY TO FIX THE PROBLEM. THERE IS A TSB FOR A LIGHTER TRANSMISSION OIL, BUT THAT IS IT. FORD NEEDS TO FIX THIS MT82 BEFORE I GET REAR ENDED AND HURT!!! FORD NEEDS TO ACKNOWLEDGE THE PROBLEM AND LET NEW OWNERS KNOW THEY CARE ABOUT THEIR SAFETY. FROM WHAT I HAVE SEEN, FORD IS TIGHT LIPPED AND THAT TELLS ME THEY DON'T CARE ABOUT MINE OR MY FAMILY'S SAFETY. *TR

06/23/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 05/09/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 FORD MUSTANG GT. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE VEHICLE HAD A DEFECTIVE AFTER MARKET PROGRAMMER AND AS A RESULT, THE ENGINE EXHIBITED AN INTERNAL MOTOR FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE AND VOIDED THE WARRANTY. THE VIN WAS NOT AVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 7, 800.

06/23/2011
Components: POWER TRAIN
Incident Date: 06/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3B5******
Summary

I WAS SITTING AT A STOP LIGHT WAITING FOR IT TO CHANGE AND WHEN IT DID I WASN'T READY. SO I TRIED SHIFTING INTO FIRST QUICKLY AND IT WOULD NOT GO IN, I BACKED OUT INTO NEUTRAL AND TRIED AGAIN, ONCE AGAIN IT WOULD NOT GO IN. MEANWHILE A TRUCK WAS COMING UP BEHIND ME RATHER QUICKLY. THE THIRD TIME I TRIED IT WAS STILL VERY TOUGH BUT IT LOOSENED UP ENOUGH FOR ME TO FORCE IT INTO GEAR, AND AS I BEGAN TO MOVE FORWARD I SAW THE LIGHTS ON THE TRUCK DIP HARD TOWARDS THE GROUND AS IT SLAMMED ON THE BRAKES TO AVOID REAR ENDING ME. *TR

06/21/2011
Components: POWER TRAIN
Incident Date: 06/08/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0B5******
Summary

1. THIS EVENT HAS HAPPENED TWICE IN THE 3 WEEKS I'VE OWNED THE VEHICLE. THIS OCCURRED IN A NORMAL DRIVING SITUATIONS. NO EXTENUATING CIRCUMSTANCES. 2. THE TRANSMISSION WILL NOT GO INTO FIRST GEAR. I CAN'T GET OUT OF SOMEONE'S WAY AT A LIGHT. IT ALSO WILL NOT TRANSITION INTO SECOND GEAR, EVEN WITH A THROTTLE BLIP. WHEN THIS HAPPENS THE VEHICLE BEGINS TO COAST AND I HAVE TO FIGHT WITH IT TO GET INTO GEAR. IT'S DISTRACTING AND FRANKLY NERVE RACKING. THERE ARE TIMES WHEN TRANSITIONING FROM REVERSE TO FIRST GEAR, THE TRANSMISSION GRINDS. ON COMING TO A STOP, THE TRANSMISSION WILL VIBRATE VIOLENTLY. IT ALMOST SHAKES THE SHIFTER OUT OF YOUR HAND. 3. I CALLED FORD. THEY GAVE ME A CLAIM NUMBER. FORD DID NOT OFFER ANY ADVICE ABOUT THIS ISSUE. I HAVE TO SCHEDULE AN APPOINTMENT WITH A SERVICE TECH. HOWEVER FORD IS NOT GUARANTEEING THAT I WILL NOT HAVE TO PAY OUT OF POCKET FOR THIS INSPECTION. IT'S ALMOST LIKE A THREAT. IF NOTHING IS FOUND TO BE WRONG WITH A BRAND NEW TRANSMISSION, I AM CULPABLE FOR THE COST. FORD OFFERS NO RENTAL, SO THIS COMPOUNDS THE ISSUE. *TR

06/19/2011
Components: POWER TRAIN
Incident Date: 01/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1B5******
Summary

I HAVE A 2011 MUSTANG V6 WITH THE MT-82 MANUAL TRANSMISSION. THE SHIFTING IN IT DURING COLD WEATHER IS DIFFICULT AT BEST AND WON'T ENGAGE GEARS WITHOUT A GRIND AT WORST. NOW WITH WARM WEATHER IT IS NOT AS NOTCHY BUT WILL STILL OCCASIONALLY NOT WANT TO ENGAGE INTO FIRST GEAR AND GRINDS OR DOESN'T WANT TO GO INTO 2ND IF YOU ARE MAKING A LEFT HAND TURN WHILE SHIFTING.WHILE I HAVEN'T HAD ANY CLOSE CALLS AS OF YET I FEEL AS THOUGH SOME OF THESE CHARACTERISTICS COULD POTENTIALLY CAUSE A DANGEROUS SITUATION TO OCCUR. *TR

06/07/2011
Components: POWER TRAIN
Incident Date: 04/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4B5******
Summary

ROUGH AND HARD SHIFTING IN 2011 MUSTANG GT MANUAL TRANSMISSION. EXPERIENCING ROUGH SHIFTING IN 1ST GEAR AND HARD SHIFTING IN 2ND GEAR WITH GRIND SOMETIMES. ALMOST GOT REAR ENDED RECENTLY SINCE I COULDN'T SHIFT INTO 2ND GEAR IN THREE ATTEMPTS AT A TRAFFIC SIGNAL. THE REVERSE GEAR IS ALSO A PROBLEM. REQUIRES PUSHING DOWN TO ENGAGE INTO REVERSE BUT SOMETIMES POPS INTO 1ST INSTEAD OF REVERSE AND MOVES IN THE OTHER DIRECTION AND GIVES ME A GOOD SCARE EVERY NOW AND THEN. THESE TRANSMISSIONS ARE DEFECTIVE AND CAN/WILL RESULT IN ACCIDENTS. *TR

06/07/2011
Components: POWER TRAIN
Incident Date: 05/25/2011
Crash: No
Fire: No
Summary

THE CAR MAKES A GRINDING AND KNOCKING NOISE WHEN I ACCELERATE GENTLY AND COAST AT LOW SPEEDS UP TO 15 MPH IN 1ST GEAR. IT DOESN'T MAKE THE KNOCKING NOISE WHEN I ACCELERATE HARD NOR DOES IT MAKE THIS SOUND WHEN IM CRUISING ABOVE 15 MPH AND GIVE IT GAS. I AM CONCERNED THAT THE TRANSMISSION MAY GO OUT AND CAUSE AN ACCIDENT. *TR

06/04/2011
Components: POWER TRAIN
Incident Date: 05/30/2011
Crash: No
Fire: No
Summary

I OWN A 2011 FORD MUSTANG GT AND HAVE DIFFICULTY SHIFTING GEARS ,(1-2-3)WITH THE INABILITY TO GET IT INTO GEAR SEVERAL TIMES HAVE COME VERY CLOSE TO BEING REAR ENDED. THIS IS A VERY DANGEROUS PROBLEM. HAVE BEEN TO THE DEALER AND AM TOLD THIS IS NORMAL OPERATION AND THAT THERE IS NO REPAIR. I GUESS IT IS CHEAPER FOR FORD TO PAY OUT A LAW SUIT FOR A DEATH THAN REPAIR THESE CARS, BE IT THE TRANSMISSION OR CLUTCH OR BOTH. THIS REALLY NEEDS TO BE LOOKED INTO. THANK YOU *TR

06/03/2011
Components: POWER TRAIN
Incident Date: 06/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0B5******
Summary

WELL, MY CAR JUST NEARLY GOT ME INTO AN ACCIDENT TODAY ON MY WAY TO WORK. UPHILL CURVE ONTO A STATE HIGHWAY, RUN FIRST OUT, GO FOR SECOND AND.....NADA. GO TO THIRD, LUG-LUG-LUG, BECAUSE I MISSED THE OPPORTUNITY TO GET TO 2ND. SPEED STILL DESCENDING. TRAFFIC AT MY REAR IS CLOSING IN ON ME, AND FAST. THIS IS A 60MPH ONRAMP. GO FOR FIRST, WALLED OUT. SECOND, GRIND. I WOUND UP HAVING TO PULL OFF TO THE SIDE OF A CURVE AND TURN THE CAR OFF, THEN BACK ON AGAIN BEFORE IT WOULD LET ME GET INTO 1ST GEAR. STILL CAN'T GET INTO SECOND. I CRAWLED ALL THE WAY UP THE ONRAMP IN FIRST, UNTIL I GOT TO FLAT GROUND, THEN NEARLY REDLINED FIRST BEFORE SHIFTING TO THIRD TO GET BACK ON THE ROAD AGAIN AND HEADED TO WORK. MY CAR WAS JUST IN FOR SERVICE ON THIS SHIFTING ISSUE LAST WEEK. THEY SWAPPED THE FLUID AND SAID THEY NEEDED TO ORDER PARTS (I'M ASSUMING CLUTCH ASSEMBLY, BECAUSE MINE FEELS LIKE IT IS ON ITS LAST LEGS, AND PROBABLY THE CLUTCH PEDAL ONE TOO, BECAUSE I NOTICED THAT THE CLUTCH PEDAL STICKS ON REV-MATCHED DOWNSHIFTS...). I ALMOST PARKED IT ON THE SIDE OF THE ROAD SO I COULD CALL FORD ROADSIDE AND HAVE THEM TOW IT, BUT I HAD TO BE AT WORK. THESE THINGS NEVER SEEM TO HAPPEN WHEN IT'S CONVENIENT ENOUGH TO JUST SEND IT IN FROM EXACTLY WHERE IT SITS. THE DEALERSHIP I AM DEALING WITH HAS NOT CALLED ME BACK ABOUT THE PARTS, EVEN THOUGH THEY SAID THE PARTS SHOULD BE HERE IN THE MIDDLE OF THIS WEEK. *TR

06/02/2011
Components: POWER TRAIN
Incident Date: 04/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7B5******
Summary

VEHICLE'S TRANSMISSION BECOMES UNABLE TO UPSHIFT OR DOWNSHIFT WHEN NEEDED. DIFFICULT SHIFTING DURING CRITICAL PERIODS DECELERATING TO A STOP & ACCELERATING AFTER COMING TO A COMPLETE STOP. BECOMES A HAZARD ON PUBLIC ROADS BY NOT BEING ABLE TO KEEP UP WITH PACE OF TRAFFIC. SHIFTER MAY POP OUT OF GEAR OR GET STUCK INTO A GEAR. FREQUENTLY NEEDS TO BE FORCED INTO GEAR.. 1ST & REVERSE WITH EXCESSIVE FORCE (2 HANDS). PROBLEM IS WITH THE 2011+ FORD MUSTANG'S WITH GETRAG MT82 6-SPEED MANUAL TRANSMISSION. SHIFTING INTO & OUT OF REVERSE IS ALSO AN ISSUE WHICH CAN INCREASE THE AMOUNT OF TIME THE VEHICLE CONTINUES TO ROLL BACK UNCONTROLLABLY IN PARKING LOTS WITH CHILDREN. BIGGEST ISSUE IS 1ST GEAR, REVERSE, AND INOPERABLE 5TH GEAR SYNCHRONIZERS & MECHANICALLY UNSOUND INPUT SHAFT. *TR

06/02/2011
Components: POWER TRAIN
Incident Date: 05/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6B5******
Summary

VEHICLE'S TRANSMISSION BECOMES UNABLE TO UPSHIFT OR DOWNSHIFT WHEN NEEDED. DIFFICULT SHIFTING DURING CRITICAL PERIODS DECELERATING TO A STOP & ACCELERATING AFTER COMING TO A COMPLETE STOP. BECOMES A HAZARD ON PUBLIC ROADS BY NOT BEING ABLE TO KEEP UP WITH PACE OF TRAFFIC. SHIFTER MAY POP OUT OF GEAR OR GET STUCK INTO A GEAR. FREQUENTLY NEEDS TO BE FORCED INTO GEAR.. 1ST & REVERSE WITH EXCESSIVE FORCE (2 HANDS). PROBLEM IS WITH THE 2011+ FORD MUSTANG'S WITH GETRAG MT82 6-SPEED MANUAL TRANSMISSION. SHIFTING INTO & OUT OF REVERSE IS ALSO AN ISSUE WHICH CAN INCREASE THE AMOUNT OF TIME THE VEHICLE CONTINUES TO ROLL BACK UNCONTROLLABLY IN PARKING LOTS WITH CHILDREN. BIGGEST ISSUE IS 1ST GEAR, REVERSE, AND INOPERABLE 5TH GEAR SYNCHRONIZERS & MECHANICALLY UNSOUND INPUT SHAFT. *TR

06/01/2011
Components: POWER TRAIN
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXB5******
Summary

THE MT-82 TRANSMISSION IN MY MUSTANG HAS BECOME INCREASINGLY DIFFICULT TO SHIFT SINCE PURCHASE. NOW WITH ONLY 800 MILES ON THE CAR, I FIND MYSELF ENCOUNTERING DAILY INCIDENTS WHERE I AM UNABLE TO SHIFT FROM 1ST TO 2ND OR 2ND TO 3RD WITHOUT NOTICEABLE GRIND AND RESISTANCE. I FEEL THIS IS A SAFETY ISSUE BECAUSE THE PROBLEM OBVIOUSLY OCCURS WHILE ACCELERATING AND THE TRAFFIC BEHIND ME IS PROBABLY NOT PREPARED FOR MY CAR TO SLOW DOWN SO MUCH WHILE I FIGHT THE SHIFTER. *TR

06/01/2011
Components: POWER TRAIN
Incident Date: 05/29/2011
Crash: No
Fire: No
Summary

I WAS DRIVING ALONG THE HIGHWAY, WENT TO DOWNSHIFT TO MAKE AN EXIT CUTTING ACROSS BUSY TRAFFIC, AND THE CAR WOULD NOT SHIFT. IT WAS STUCK IN GEAR. I JAMMED IT OUT AND THEN IT WOULD NOT GO BACK IN! I NEARLY CAUSED A SEMI TO CRASH TRYING NOT TO HIT ME SINCE I WAS STALLED IN THE MIDDLE OF THE ROAD. *TR

06/01/2011
Components: POWER TRAIN
Incident Date: 01/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8B5******
Summary

WHILE DRIVING MY 2011 FORD MUSTANG MANUAL TRANSMISSION, SECOND GEAR WOULD NOT ENGAGE CAUSING A DRASTIC SLOWING OF THE VEHICLE IN TRAFFIC. THIS ALMOST RESULTED IN THE VEHICLE BEHIND ME CRASHING INTO THE REAR OF MY VEHICLE. THIS ALSO OCCURRED AT LEAST 2 OTHER TIMES BETWEEN JANUARY AND MARCH OF 2011. *TR

05/25/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/15/2011
Crash: No
Fire: No
Summary

I HAVE HAD PROBLEMS WITH THE BRAKES 2 WEEKS AFTER I GOT THE CAR. AFTER EXTENSIVE RESEARCH BY THE HEAD ENGINEER, THEY FOUND THAT FORD WAS USING 2010 BRAKES AND NEVER TOLD THE MECHANICS THAT THERE ARE 2011 BRAKES THEY SHOULD BE USING. I WAS NOT ONLY HEARING SQUEAKING BUT GRINDING. AS OF NOW, I AM IN A LEMON LAW SUIT. FORD SAYS I AM NOT ELIGIBLE FOR RE-PURCHASE BUT THE LAW STATES IF THE CAR WAS IN THE SHOP FOR THE SAME ISSUE 3 TIMES YOU ARE ELIGIBLE. I LOVE MY MUSTANG BUT SAFETY IS #1. *TR

05/25/2011
Components: POWER TRAIN
Incident Date: 05/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6B5******
Summary

I WAS TRAVELING ON A BUSY ROAD AND WAS MERGING ON TO A FREEWAY ON-RAMP THAT ALSO SERVES AS AN OFF-RAMP. WHEN I MERGED AND TRIED TO SHIFT FROM 2ND TO 3RD GEAR, I WAS UNABLE TO GET IT IN TO 3RD GEAR. THIS CAUSED THE CAR TO SLOW DOWN QUICKLY AND SINCE I WASN'T BRAKING, THE PERSON BEHIND ME COULD ONLY TELL BY HOW QUICKLY HE/SHE WAS GETTING CLOSE TO ME. NO BRAKES WERE DEPRESSED SO NO BRAKE LIGHTS WERE SHOWING. AFTER A FEW SECONDS I WAS ABLE TO PUT THE CAR IN 3RD GEAR AND CONTINUE ON. LUCKILY THE PERSON BEHIND ME AND BEHIND HIM/HER WAS ABLE TO REACT QUICKLY ENOUGH AND NOT RUN IN TO MY REAR END. THIS OCCURS ON A VERY REGULAR BASIS. AT LEAST 3-4 TIMES PER WEEK WILL MY CAR NOT BE ABLE TO GET INTO A GEAR. I TOOK MY CAR TO THE DEALER AND THEY SAID THERE IS CURRENTLY NO FIX FROM FORD. THE ONLY FIX IS TO CHANGE THE FLUID IN THE TRANSMISSION WHICH HAS BEEN REPORTED TO NOT IMPROVE THE PROBLEM. *TR

05/25/2011
Components: POWER TRAIN
Incident Date: 05/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7B5******
Summary

ACCELERATING ONTO INTERSTATE ON RAMP TRIED TO SHIFT INTO SECOND GEAR. SECOND GEAR DID NOT ENGAGE. THE RPM'S SPIKED DUE TO THE CAR BEING IN NEUTRAL BECAUSE OF IT WOULD NOT ENGAGE GEAR. THE CLUTCH PEDAL THEN STAYED ON FLOOR UNTIL RPM'S CAME DOWN. VERY SCARY! MUSTANG ONLY HAS 600 MILES ON IT AND IT DOES NOT SHIFT WELL, ESPECIALLY 1ST TO 2ND SHIFT. *TR

05/21/2011
Components: POWER TRAIN
Incident Date: 05/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXB5******
Summary

VEHICLE WILL NOT ENGAGE 1ST GEAR FROM A STOP LIGHT INTERMITTENTLY, GEARS 2,3,5 ON UP OR DOWNSHIFT ARE HIGH EFFORT WITH OCCASIONAL GRIND IN 3RD. IN MANY INSTANCES THE VEHICLE BEHIND ME IN HIGH TRAFFIC COMES CLOSE TO REAR ENDING MY VEHICLE. DOWN AND UNSHIFTING PROBLEM IS WORSE IN SLOW TURNS. *TR

05/17/2011
Components: POWER TRAIN
Incident Date: 05/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1B5******
Summary

MANUAL TRANSMISSION STARTED TO BECOME DIFFICULT TO SHIFT INTO GEAR AT RANDOM TIMES AT AROUND 6000 MILES. PROBLEM SEEMS TO BE GETTING WORSE, INVOLVING GRINDS, AND AT TIMES DIFFICULTY EVEN GETTING INTO CERTAIN GEARS. I CAN SEE WHERE THIS COULD BE A SERIOUS SAFETY ISSUE, IE: PULLING INTO FAST TRAFFIC, AND NOT BEING ABLE TO PROPERLY ENGAGE GEARS. MANUFACTURER OFFERS NO SOLUTION SO FAR, ADVISES "NORMAL" CHARACTERISTICS FOR THIS CAR. *TR

05/16/2011
Components: POWER TRAIN
Incident Date: 05/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2B5******
Summary

I, LIKE MANY OTHERS, ARE HAVING HORRENDOUS TRANSMISSION/CLUTCH ISSUES ON MY BRAND NEW FORD MUSTANG. I HAVE BEEN INFORMED BY OTHER FORUM MEMBERS OF ALLFORDMUSTANGS.COM TO COME HERE AND FILL THIS OUT TO GET OUT SERIOUS ISSUE KNOWN. IF GREATER DETAILS ARE WANTED I CAN BE CONTACTED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

05/11/2011
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXB5******
Summary

THE MUSTANG IS A MANUAL TRANSMISSION AND HAS BEEN HAVING PROBLEMS SINCE THE 900MI (1.5 MONTHS AFTER PURCHASE). THE CLUTCH ASSEMBLY AND TRANSMISSION ASSEMBLY ARE HAVING TO BE REPLACED BY FORD BECAUSE THEY ARE NOT ENGAGING CORRECTLY. FORD DEALERSHIP TRIED TO BLAME IT ON MODIFICATIONS DONE TO THE CAR. BUT AFTER GETTING AN ENGINEER ON SITE FROM FORD, THEY FOUND IT BE FAULTY CLUTCH AND TRANSMISSION ASSEMBLY FROM THE FACTORY.

05/09/2011
Components: POWER TRAIN
Incident Date: 01/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6B5******
Summary

THE MANUAL TRANSMISSIONS IN THESE CARS ARE STARTING TO FAIL LEFT AND RIGHT. IT TAKES NOTHING BUT A SHORT SEARCH ONLINE TO FIND THAT OUT. MY CAR IS NO DIFFERENT. THE MANUAL TRANSMISSION IN MY CAR LOCKED ME OUT OF A GEAR IN THE MIDDLE OF TRAFFIC CAUSING ME TO BE NEARLY REAR ENDED. I AM STARTING TO WORRY FOR THE SAFETY AND VALUE OF MY VEHICLE AND PASSENGERS. FORD HAS DONE NOTHING TO FIX THIS ISSUE OTHER THAN OFFER A FLUID CHANGE IN THE TRANSMISSION. THIS HAS BEEN PROVEN TO NOT WORK BECAUSE I HAVE THIS 'FIX' AND MY PROBLEMS CONTINUE. FORD NEEDS TO STEP UP AND RECALL THESE CARS AND FIX THE TRANSMISSIONS BEFORE SOMEONE GETS INJURED OR KILLED.

05/06/2011
Components: POWER TRAIN
Incident Date: 05/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6B5******
Summary

OUR 2011 MUSTANG GT WITH 6-SPEED MANUAL TRANSMISSION HAS A TERRIBLE NOTCHY SHIFTER THAT I'VE COMPLAINED ABOUT 2 TIMES TO MY DEALER. THE FIRST TIME THEY REPLACED THE CLUTCH, AND THE SECOND TIME THEY REPLACED THE TRANSMISSION FLUID ACCORDING TO A TSB FROM FORD. I READ THE TSB ONLINE AND IT SAYS IT'S FOR CARS WITH DIFFICULT SHIFTING IN COLD TEMPERATURES (WHICH ISN'T MY ISSUE) BUT THEY INSISTED THIS WOULD FIX IT. IMMEDIATELY, THE SHIFTING WAS WORSE AND I'M HAVING TROUBLE GETTING THE CAR INTO REVERSE, SECOND AND THIRD. WHEN YOU HAVE TO GET OUT OF THE WAY QUICKLY, YOU CAN'T GET THE CAR IN GEAR AND THIS IS REALLY STARTING TO SCARE ME. THE DEALER CLAIMS THERE IS NO OTHER FIX AVAILABLE SO I ASKED THEM TO GIVE ME A NEW CAR (MINE ONLY HAS 1400 MILES ON IT) AND THEY SAID "NO, THEY ALL DO THIS" AND IMPLIED I'M NOT SHIFTING CORRECTLY, I'VE BEE DRIVING MANUAL TRANSMISSIONS FOR 40 YEARS. I KNOW HOW TO SHIFT. THIS PROBLEM IS ALL OVER THE INTERNET. WHY AREN'T THEY RECALLING THIS BEFORE SOMEBODY GETS HURT? *TR

05/02/2011
Components: POWER TRAIN
Incident Date: 05/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7B5******
Summary

2011 FORD MUSTANG GT. MY WIFE AND I WERE ALMOST KILLED LAST NIGHT IN THIS CAR. I WAS MERGING ONTO THE FREEWAY QUICKLY INTO AN OPENING AND SHIFTED 1-2 AND THEN WAS UNABLE TO SHIFT INTO 3RD GEAR. I TRIED TO SHIFT BACK DOWN INTO 2ND GEAR AND IT WAS IMPOSSIBLE. BY THE TIME I WAS ABLE TO GET INTO ANY GEAR (4TH) WE HAD SLOWED SO MUCH CARS BEHIND ME CAME SCREECHING TO A HALT AND I THOUGHT WE WERE GOING TO GET REAR ENDED. THIS CAR HAS BEEN RETURNED TO THE DEALER 3 TIMES FOR THIS ISSUE. THE LAST TIME THEY CHANGED TO A NEW FLUID BUT THAT ONLY MADE MATTERS WORSE. THIS IS DANGEROUS PLAIN AND SIMPLE AND MY WIFE NOW REFUSES TO DRIVE OR RIDE IN IT. THERE ARE A LOT OF YOUTUBE VIDEOS AND WEBSITES DEVOTED TO ISSUE WITH THE MT82 TRANSMISSION SO I KNOW I'M NOT THE ONLY ONE. THESE CARS HAVE TO BE RECALLED BEFORE SOMEBODY GETS INJURED OR KILLED. *TR

04/28/2011
Components: POWER TRAIN
Incident Date: 04/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0B5******
Summary

1. NORMAL DRIVING IN BOTH COLD AND WARM WEATHER. 2. ROUGH SHIFTING MANUAL TRANSMISSION. OCCASIONALLY UNABLE TO ENGAGE 1ST OR 2ND GEAR FROM A STOP. OFTEN UNABLE TO ENGAGE 2ND GEAR WHILE MOVING. HAS NEARLY CAUSED ME TO BE REARENDED AT STOP LIGHTS A NUMBER OF TIMES. 3. FORD HAS ATTEMPTED TO RESOLVE THE PROBLEM BY REPLACING THE CLUTCH ASSEMBLY AND THE TRANSMISSION. PROBLEM COMES BACK ABOUT 2000 MILES AFTER SERVICE. *TR

04/24/2011
Components: UNKNOWN OR OTHER
Incident Date: 04/23/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXB5******
Summary

I WAS PROCEEDING FROM A STOP SIGN TO MERGE WITH ON-COMING TRAFFIC AND WAS NOT ABLE TO ENTER 2ND GEAR AND ONLY AFTER SHIFTING INTO 3RD INSTEAD WAS ABLE TO AVERT BEING HIT. IT WAS NOT DUE TO THE 1ST TO 4TH SKIP SHIFT FEATURE. THE CAR HAS ALREADY BEEN INTO FORD (FOR A TECHNICAL SERVICE BULLETIN REPAIR FOR THE TRANSMISSION) TO FIX THE SHIFTING PROBLEM, BUT THE VEHICLE IS STILL HARD TO SHIFT IN LOWER GEARS AND NOW HAS TRANSMISSION WHINE. THIS IS VERY DANGEROUS! MANY OTHERS ARE AFFECTED BY THIS PROBLEM. FORD NEEDS TO RECALL THIS TRANSMISSION.

04/22/2011
Components: POWER TRAIN
Incident Date: 11/23/2010
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF1B5******
Summary

6 SPEED MANUAL TRANSMISSION FAILS TO SHIFT OR SHIFT SMOOTHLY INTO 2ND GEAR CAUSING A SAFETY SITUATION IN ATTEMPTING TO PULL OUT IN TRAFFIC. WENT TO PULL OUT IN TRAFFIC AND COULD NOT SHIFT INTO 2ND, TRAFFIC WAS BEARING DOWN AND I HAD TO QUICKLY SHIFT TO THIRD. PROBLEM STARTED WHEN CAR HAD ABOUT 1000 MILES ON IT. CAR WAS CHECKED OUT BY A FORD DEALER AND I WAS TOLD IT WAS NORMAL AND NOTHING COULD BE DONE. UPON INVESTIGATION I FOUND THAT THIS IS A WIDESPREAD ISSUE ACROSS HUNDREDS IF NOT THOUSANDS OF 2011 FORD MUSTANGS WITH A 6 SPEED MANUAL TRANS. TRANSMISSION EXHIBITS EXTREME NOTCHINESS AND GRINDING/CLANKING WHEN ATTEMPTING TO SHIFT INTO 2ND. WHAT'S STRANGE IS THAT IT IS INTERMITTENT IN NATURE AND DID NOT HAPPEN WHEN NEW. *TR

04/20/2011
Components: POWER TRAIN
Incident Date: 03/15/2011
Crash: No
Fire: No
Summary

2011 MUSTANG GT, MANUAL TRANSMISSION GRINDS SHIFTING INTO SECOND GEAR. IT IS REAL BAD WHEN COLD AND GETS BETTER AS IT WARMS UP. *TR

04/19/2011
Components: POWER TRAIN
Incident Date: 04/18/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6B5******
Summary

TRANSMISSION JUMPING OUT OF GEAR DURING MOVING, IMPOSSIBLE TO DOWN SHIFT TO AID IN ENGINE BRAKING OR DODGING/AVOIDING OBSTACLES. *TR

04/16/2011
Components: POWER TRAIN
Incident Date: 03/23/2011
Crash: No
Fire: No
Summary

2011 MUSTANG GT MANUAL TRANSMISSION.....VEHICLE SHIFTS VERY ROUGH AND FROM TIME TO TIME LOCKS 2ND AND 3RD GEAR OUT CREATING A SAFETY HAZARD AT INTERSECTIONS WHEN REQUIRED TO STOP. THIS LEADS TO GETTING INTO THE MIDDLE OF THE INTERSECTION AND HAVE TO TRY TO JAM THE CAR INTO OR SKIP THAT GEAR ENTIRELY TO GET OUT OF THE INTERSECTION. *TR

04/16/2011
Components: POWER TRAIN
Incident Date: 02/01/2011
Crash: No
Fire: No
Summary

I HAVE AN ISSUE WITH MY 2011 MUSTANG GT WITH THE 6 SPEED MANUAL TRANSMISSION WHERE, INTERMITTENTLY, I HAVE ISSUES WITH SHIFTING INTO 1ST, 2ND AND 3RD GEAR WHERE I ENCOUNTER RESISTANCE AND/OR A METALLIC GRINDING SENSATION AND SOUND, MAKING IT DIFFICULT TO SHIFT INTO 1ST, 2ND OR 3RD GEAR. *TR

04/16/2011
Components: POWER TRAIN
Incident Date: 04/01/2011
Crash: No
Fire: No
Summary

MT-82 TRANSMISSION HAS A CONSTANT WHINE SOUND THROUGH 2,3,4 GEAR AND WON'T ENGAGE IN 3RD AFTER 5K RPMS. 5TH GEAR CONSTANTLY GRINDS. CURRENTLY IN REPAIR. *TR

04/14/2011
Components: UNKNOWN OR OTHER
Incident Date: 04/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2B5******
Summary

THE CAR HAS A MANUAL 6 SPEED TRANSMISSION. WHEN WEARING LOAFERS AND WITH DEPRESSION OF THE CLUTCH TO SHIFT, THE HEEL OF THE LOAFER UPON RELEASING THE CLUTCH WILL CATCH ON THE FLOOR MAT AND THE SHOE WILL DISLODGE FROM MY FOOT. THIS HAS HAPPENED MORE THAN A DOZEN TIMES AND CAN/WILL CAUSE AN ACCIDENT. IT HAS HAPPENED WITH 3 DIFFERENT PAIRS OF SHOES. THIS CAN HAPPEN AT ANY SPEED. THE EVENT DESCRIBED ABOVE WAS WHILE BACKING OUT OF THE DRIVEWAY BUT IT HAS HAPPENED WHILE SHIFTING NORMALLY. I HAVE NOTIFIED FORD CUSTOMER SERVICE TODAY AND THEY MAY PROVIDE ME WITH A DIFFERENT FLOOR MAT HOWEVER THIS IS A CONCERN WITH THE DESIGN OF THIS FLOOR MAT AND SHOULD BE ADDRESSED BY FORD.

04/14/2011
Components: POWER TRAIN
Incident Date: 03/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4B5******
Summary

I WAS UNABLE TO ENGAGE 2ND OR 3RD GEAR WHILE IN HEAVY TRAFFIC AND THE SHIFTER GRINDED WHILE GOING INTO 4TH GEAR. THE LEVER WAS ABLE TO BE MOVED BACK INTO 2ND AND 3RD AFTER BUT WOULD OCCASIONALLY GRIND JUST AS IT DID FOR 4TH GEAR. THIS HAS HAPPENED ON MORE THAN A FEW OCCASIONS AND FORD HAS AS OF YET BEEN UNWILLING TO PROPERLY ADDRESS THE ISSUE. THIS FEELS LIKE A SAFETY RISK FOR THE SIMPLE FACT THAT THE CAR HAS ISSUES DOING WHAT YOU TELL IT TO DO. IF I CAN'T SHIFT INTO A GEAR IN AN EMERGENCY MANEUVER I MAY BE UNABLE TO PREVENT AN ACCIDENT OR WORSE BECAUSE I'M UNABLE TO MOVE MY CAR I WILL CAUSE AN ACCIDENT. SOMETHING MUST BE DONE ABOUT THIS VERY DANGEROUS BEHAVIOR THAT I AND MANY OTHERS ARE EXPERIENCING. THE DEALER HAS TRIED TO HELP ME BUT AS THEY PUT IT FORD HAS TIED THEIR HANDS. THEY HAVE CHANGED MY TRANSMISSION OIL TO A LIGHTER WEIGHT TO NO EFFECT. THE CAR HAS BEEN TO THE DEALER 4 TIMES FOR THIS ISSUE WITH NO RESOLUTION. THE SERVICE MANAGER HAS TOLD ME THAT AS MY CAR STANDS NOW, THERE IS LITTLE HE CAN DO UNTIL FORD SAYS OTHERWISE. THESE ISSUES PERSIST HOT OR COLD BUT ARE VERY NOTICEABLE IN COLDER WEATHER. BE WARNED! *TR

04/14/2011
Components: POWER TRAIN
Incident Date: 12/20/2010
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6B5******
Summary

MT82 MANUAL TRANSMISSION, DIFFICULT ENGAGEMENT INTO ALL SPEEDS(FORWARD AND REVERSE). OCCASIONALLY LOCKED OUT OF 2ND GEAR, SOMETIMES DUE TO MPG SAVINGS SOLENOID OTHER TIMES NOT EXPLAINABLE. I BELIEVE THIS TRANSMISSION IS DANGEROUS DUE TO TIME TO NEEDED TO FIND ALTERNATIVE GEAR AND LACK OF POWER TO WHEELS COULD RESULT IN A COLLISION, MOST NOTABLY IN A MERGING, CROSSING OR AVOIDANCE MANEUVER. MANUFACTURER'S ONLY DOCUMENTED FIX IS TO REPLACE FLUID, WHICH WAS ACCOMPLISHED AND DID NOT CHANGE PROBLEM. *TR

04/14/2011
Components: POWER TRAIN
Incident Date: 04/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF9B5******
Summary

HARD TO SHIFT WHEN COLD, GRINDS GOING INTO 2ND FROM 1ST, GRINDS GOING INTO 3RD FROM 2ND, GETS BETTER WARMED UP,BUT STILL DOES IT WHEN WARM. *TR

04/02/2011
Components: POWER TRAIN
Incident Date: 04/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7B5******
Summary

WHEN GOING DOWNHILL IN 2011 MUSTANG IN 3RD OR 4TH GET STRONG VIBRATION IN DRIVE TRAIN ALONG WITH ROUGH GEAR SHIFTING FROM 1ST TO 2ND GEAR. RPM RANGE IS ONLY BETWEEN 2 AND 3 RPM WHEN GOING DOWNHILL. THIS HAS HAPPEN BEFORE BUT AM NOTICING THE ISSUE IS STARTING TO PRESENT ITSELF MORE AND MORE FOR BOTH SITUATIONS. WITH ONLY 1900 MILES ON THE VEHICLE. *TR

03/24/2011
Components: POWER TRAIN
Incident Date: 03/23/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXB5******
Summary

I HAD AN ISSUE TODAY THAT WAS DANGEROUS AND HAD POTENTIAL TO CAUSE AN ACCIDENT. MY CAR'S SHIFT LEVER BECAME STUCK AND WOULDN'T GO INTO GEAR AND I HAD TO FORCE IT BACK TO THE NEUTRAL POSITION WHILE COMING TO A STOP LIGHT.. THE MANUAL TRANSMISSION IN MY 2011 FORD MUSTANG GT HAS BEEN WHINING AND GRINDING GEARS SINCE THE CLUTCH WAS REPLACED DUE TO A DESIGN FLAW (ONLY TO GET THE EXACT SAME CLUTCH ASSEMBLY), AND WILL BE GOING BACK TO THE DEALER MARCH 29TH TO HOPEFULLY GET THE TRANS REPLACED (W/ THE EXACT SAME TRANS THAT HAS ALL THESE KNOWN ISSUES). I IMAGINE THIS WOULD HAPPEN AGAIN BETWEEN NOW AND WHEN THE CAR IS TAKEN TO THE DEALER, THIS IS MY ONLY AND FIRST BRAND NEW CAR, I SHOULDN'T BE HAVING THESE DANGEROUS PROBLEMS, LET ALONG TAKING MY BRAND NEW CAR TO A DEALERSHIP TO KEEP GETTING REPAIRED OVER AND OVER AGAIN BECAUSE THE FAILING PARTS ARE JUST BEING REPLACED W/ THE SAME PARTS ONLY TO FAIL OVER AND OVER AGAIN. FORD NEEDS TO STEP UP AND REPLACE THIS TRANS W/ AN ENTIRELY DIFFERENT/DEPENDABLE MANUAL TRANSMISSION. I HAVE OWNED 7 MUSTANGS, AND THIS BRAND NEW ONE HAS HAD MORE TRANSMISSION/CLUTCH PROBLEMS THEN ANY CAR I HAVE EVER HAD.. WORSE OFF ITS THE MOST $$ I HAVE EVER SPENT ON A CAR AS WELL.. $30K. FOR PARTS THAT KEEP FAILING. *TR

03/07/2011
Components: POWER TRAIN
Incident Date: 03/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7B5******
Summary

THE 2011 MUSTANG GT HAS SHIFTING ISSUES. IT IS A MANUAL TRANSMISSION. WHEN SHIFTING INTO 2ND AND 3RD GEARS, IT GRINDS WHEN COLD. AFTER IT WARMS UP, THERE ARE DELAYS IN POWER IN 2,3,4 AND 5 GEARS. *TR

02/22/2011
Components: POWER TRAIN
Incident Date: 11/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3B5******
Summary

VEHICLES HAS BEEN TO DEALER TWICE DUE TO 1) TRANSMISSION GRINDING FROM 1ST TO 2ND; 2) DIFFICULT ENGAGING INTO 3RD GEAR - BEEN LOCKED OUT, UNABLE TO GET INTO 3RD GEAR ON NUMEROUS OCCASIONS; 3) CLUTCH HAS GRABBED ON SEVERAL OCCASIONS SHIFTING FROM 1ST TO 2ND CAUSING THE ENTIRE CAR TO SHUDDER 4) ON SEVERAL OCCASIONS, UNABLE TO SHIFT INTO ANY GEAR WHILE ACCELERATING. HAD TO REPEATEDLY PUMP THE CLUTCH IN ORDER TO SHIFT GEARS; 5) UNABLE TO GET INTO 1ST GEAR AFTER COMING TO A DEAD STOP 6) DIFFICULTY GETTING INTO REVERSE. 1ST TIME I TOOK THE VEHICLE IN DEALER SAID THEY COULDN'T REPLICATE THE PROBLEM AND TRIED TO BLAME IS ON THE DRIVER. WHEN OWNER TRIED TO EXPLAIN IN DETAIL EXACTLY WHAT WAS HAPPENING W/ VEHICLE, DEALER REFUSED TO DOCUMENT THE ADDITIONAL INFORMATION. 2ND TIME I TOOK IT TO DEALER, DEALER TECHNICIAN IDENTIFIED CONCERN. FORD TECHNICIAN CAME OUT AND VERIFIED CONCERN REGARDING GRINDING, HESITATION GETTING INTO GEARS. TECHNICIAN BLED AND VACUUMED THE CLUTCH BUT THE PROBLEM REMAINS. REGIONAL CUSTOMER MANAGER WAS SUPPOSED TO CONTACT OWNER REGARDING POSSIBLE FIXES. REGIONAL CUSTOMER SERVICE MANAGER WILL NO LONGER RESPOND TO EMAILS. CALLED FORD HEADQUARTERS LAST WEEK TO LODGE A COMPLAINT AND THEY SAID SOMEONE WOULD GET BACK TO ME WITHIN 48 HOURS. TOMORROW WILL BE ONE WEEK...STILL HAVEN'T HEARD ANYTHING. ONE OF THESE DAYS I'M GOING TO GET REAR ENDED DUE TO BEING ABLE TO SHIFT PROPERLY. *TR

02/18/2011
Components: POWER TRAIN
Incident Date: 09/11/2010
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2B5******
Summary

VEHICLE HAS BEEN IN 7 TIMES FOR MANUAL TRANSMISSION GRINDING DURING GEAR CHANGES LEADING TO AN INABILITY TO ENGAGE GEARS WITH 1ST AND 2ND BEING THE MOST PROBLEMATIC. IN EMERGENCY SITUATIONS WHEN YOU MUST ACCELERATE QUICKLY, VALUABLE TIME IS WASTED JUST TRYING TO GET THE CAR INTO GEAR...WHICH PROVES IMPOSSIBLE. THESE CARS ARE EQUIPPED WITH A "SKIP SHIFT" FEATURE THAT LOCKS OUT 2ND AND 3RD FOR FUEL ECONOMY AND A MESSAGE IS DISPLAYED ON THE DASH. MULTITUDES OF OWNERS ARE REPORTING THEY ARE UNABLE TO ENGAGE 2ND GEAR WITH NO WARNING OF IT BEING LOCKED OUT ON THE DASH. THEY REPLACED THE TRANSMISSION AT ONLY 2500 MILES AND THEN CHANGED THE VISCOSITY OF THE FLUID USED WHICH FORD CLAIMS IS THE SOLUTION. HOWEVER, I AND OTHERS GETTING THIS REPAIR ARE DISCOVERING IT DOES NOTHING TO FIX THE ISSUE. IN FACT, IT ONLY MAKES THE SHIFTING WORSE AND CAUSES WHINING FROM THE TRANSMISSION. THIS IS HAPPENING TO MANY 2011 MUSTANG OWNERS WITH THE MT82 6-SPEED MANUAL TRANSMISSION (BOTH V6 AND V8). THERE ARE CLOSE TO 1000 POSTS FROM OWNERS EXPERIENCING THE SAME SAFETY ISSUE ON THIS WEBSITE: HTTP://WWW.ALLFORDMUSTANGS.COM/FORUMS/2011-MUSTANG-TALK/268693-OFFICIAL-2011-MUSTANG-MANUAL-TRANSMISSION-ROUGH-SHIFTING-THREAD-66.HTML#POST2429852 TO DATE, FORD HAS BEEN UNABLE TO FIX THIS PROBLEM. *LN

02/17/2011
Components: POWER TRAIN
Incident Date: 02/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6B5******
Summary

I HAVE BEEN EXPERIENCING INTERMITTENT TRANSMISSION PROBLEMS SINCE I BOUGHT MY 2011 MUSTANG V6 EQUIPPED WITH A MT82 MANUAL TRANSMISSION. AT FIRST THE CAR WOULD RESIST SHIFTING INTO 1ST GEAR WHILE FULLY STOPPED, EVEN WITH THE CLUTCH PRESSED TO THE FLOOR. SOON AFTER 2ND GEAR BEGAN RESISTING SHIFTS AND I HAD OCCASIONAL "LOCK-OUTS" WHERE IT WOULD NOT GO INTO 2ND GEAR FREQUENTLY WHILE TURNING LEFT. WHEN THIS HAPPENS I HAD TO UPSHIFT TO 3RD OF IF THERE WAS TRAFFIC IN FRONT I WOULD COAST UNTIL I CAN SAFELY DOWNSHIFT TO 1ST. I HAD THE CAR DIAGNOSED AND SERVICED AT THE DEALERSHIP AND THEY FELT THE PROBLEM WAS CAUSED BY STRETCHED BOLTS IN THE PRESSURE PLATE THAT KEPT THE CLUTCH FROM DISENGAGING. UNFORTUNATELY THIS DIDN'T HELP AND THE SHIFT FEEL CONTINUED TO DEGRADE. TODAY I EXPERIENCED A NEW PROBLEM: I WAS STOPPED AT AN INTERSECTION AND WHEN THE LIGHT TURNED GREEN I ATTEMPTED TO SHIFT INTO 1ST BUT THE SHIFTER ONLY MOVED 90% OF THE WAY FORWARD AND DIDN'T ENGAGE ANY GEARS. IT DIDN'T GRIND EVEN WHEN I LET THE CLUTCH OUT IT JUST WAS AS IF THERE WAS NO 1ST GEAR. I ATTEMPTED TO PULL IT BACK INTO NEUTRAL AND IT RESISTED; IT FELT LOCKED IN. EVENTUALLY I PULLED HARD ENOUGH THAT IT CAME BACK TO NEUTRAL BUT THE SAME THING HAPPENED WHEN I TRIED TO SHIFT INTO 1ST AGAIN. IT WOULDN'T FIND THE GEAR AND GOT STUCK. ALL DURING THIS TIME OF ABOUT 30 SECONDS THERE WERE OTHER DRIVERS THAT HAD EXITED THE HIGHWAY AND HAD TO STOP AND GO AROUND ME WHILE I WAS STUCK AT THE INTERSECTION. I COULD HAVE EASILY BEEN REARENDED. I'VE HAD OTHER NEAR MISSES WHEN I'VE PULLED OUT IN FRONT OF TRAFFIC AND BEEN LOCKED OUT OF 2ND GEAR AS WELL. THE OFFICIAL WORD IS THAT FORD IS AWARE OF THE PROBLEM BUT THEY DON'T HAVE A FIX YET. I HAD BEEN BIDING MY TIME UNTIL A SOLUTION IS FOUND BUT IT APPEARS THAT THIS MAY RESULT IN AN ACCIDENT IF NOT RESOLVED SOON. *TR

02/17/2011
Components: POWER TRAIN
Incident Date: 12/04/2010
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF1B5******
Summary

MANUAL TRANSMISSION IS CLUNKY AND DOES NOT SHIFT PROPERLY. FEELS LIKE THE SYNCHROS ARE GRINDING ESPECIALLY FROM 1ST-2ND GEAR. HAVE HAD THE SHIFTER POP OUT OF GEAR WHICH I FIND TO BE DANGEROUS. IT IS WORSE WHEN COLD, BUT STILL HAS HAPPENED EVEN WHEN WARMED UP. *TR

02/16/2011
Components: POWER TRAIN
Incident Date: 01/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4B5******
Summary

WHEN THE OUTSIDE TEMPERATURE IS IN THE 30'S 1ST TO 2ND IS VERY HARD TO SHIFT INTO AND FROM 2ND TO 3RD IS ABOUT THE SAME. I HAVE TAKING MY CAR TO GARY SMITH FORD AND THE SERVICE ADVISOR INFORMED ME THAT FORD AWARE OF THE PROBLEM AND THAT THE ENGINEERS WERE WORKING ON THE PROBLEM. THAT WAS 30 DAYS AGO AND ALMOST 2 REAR ENDS AND STILL NO FIX SOME TIMES IT IS JUST BETTER TO GO FROM FIRST TO THIRD TO AVOID TRYING TO GET IT INTO SECOND. *TR

02/13/2011
Components: SEATS
Incident Date: 02/13/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7B5******
Summary

THE HEAD RESTRAINT DESIGN ON THE 2011 FORD MUSTANG IS DEFECTIVE FOR TALLER DRIVERS. I AM 6' 1" BUT MY 5' 8" WIFE ALSO COMPLAINS. EVEN AT ITS TALLEST ADJUSTMENT, I MUST HOLD MY HEAD FORWARD IN AN UNNATURAL AND FATIGUING POSITION. I'M NOT THE ONLY ONE WITH THIS COMPLAINT, AS THE MUSTANG FORUMS ARE FILLED WITH SIMILAR COMPLAINTS FROM OTHER DRIVERS -- MANY OF WHOM REPORT SIMPLY REMOVING THE HEAD RESTRAINT ALTOGETHER. ACCORDING TO THE FORUMS, FORD SAYS TO INCREASE THE ANGLE OF THE SEATBACK, BUT THEN THE STEERING WHEEL IS TOO FAR AWAY -- AND I DO NOT HAVE SHORT ARMS (35" SLEEVE LENGTH). MY CURRENT SOLUTION IS TO RAISE THE HEAD RESTRAINT ABOUT 2" HIGHER THAN THE HIGHEST DETENT PROVIDED BY FORD. EVEN THOUGH THE UNIT IS STILL IN PLACE, AND SEEMS SECURE WHEN I PUSH ON IT, I'M CONCERNED ABOUT HOW IT WILL PERFORM IN A CRASH BECAUSE IT IS NOT LATCHED INTO PLACE AND THERE'S LESS OF THE RODS DOWN IN THE SEATBACK FOR SUPPORT. THE OTHER ALTERNATIVE IS TO REMOVE THE UNIT ALTOGETHER, AS SOME OTHER MUSTANG OWNERS HAVE REPORTED DOING. FORD'S DESIGN FORCES TALLER DRIVERS INTO ONE OF THREE UNSAFE MODES: 1. DRIVE THE CAR WITH ONES HEAD TILTED FORWARD IN A POSITION THAT IS BOTH TIRING AND DISTRACTING. 2. REMOVE THE HEAD RESTRAINT ENTIRELY. 3. RAISE THE HEAD RESTRAINT ABOVE THE HIGHEST DETENT LEAVING IT FREE TO MOVE AND ALSO WITH QUESTIONABLE AMOUNT OF ROD IN THE SEATBACK. *TR

02/12/2011
Components: POWER TRAIN
Incident Date: 12/20/2010
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8B5******
Summary

WHILE TRAVELING BETWEEN 70 AND 75 MPH WHEN I LET OFF THE THROTTLE MY CAR WILL DOWN SHIFT (AUTOMATIC TRANSMISSION) TO LOWER GEAR CAUSING A DANGEROUS CONDITION. IT IS LIKE HITTING THE BRAKES WITHOUT THE BRAKE LIGHT GOING ON. ALSO WHEN COMING TO STOP SIGN IT ABRUPTLY DOWN SHIFTS, I HAVE NOT BEEN HIT IN THE REAR YET BUT I AM CONCERNED. BROUGHT TO DEALER THREE TIMES DEALER DENIES CONDITION BECAUSE HE CANNOT DUPLICATE IT. THIS IS AN INTERMITTENT CONDITION. I AM STARTING TO SEE IT DOCUMENTED ON FORUMS. *TR

02/10/2011
Components: POWER TRAIN
Incident Date: 02/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8B5******
Summary

OCCASIONAL AND SOMETIMES SEVERE SHUDDER/VIBRATION WHEN DOWNSHIFTING, PARTICULARLY WHEN GOING DOWN HILL, FELT THROUGHOUT THE CAR, SEAT AND SHIFTER. WHEN IT HAPPENS, IT FEELS LIKE THE VIBRATION IS IN THE DRIVETRAIN AREA. SEEMS LIKE IT ALWAYS HAPPENS ABOVE 40MPH. THE SHUDDER/VIBRATION CLOSELY RESEMBLES GOING OVER RUMBLE STRIPS. IT CAN BE UNNERVING AS IT FEELS LIKE SOMETHING IS GOING WRONG WITH THE CAR! I HAVE READ FORUMS AND IT SEEMS LIKE I AM NOT THE ONLY PERSON THAT HAS BEEN EXPERIENCING THIS PROBLEM WITH THE 2011 MUSTANG. THIS PROBLEM CAN BE DISTACTING AS YOU DRIVE AND THE VIBRATION CAN NOT BE GOOD FOR THE DRIVETRAIN. SOME OR ALL OF THESE 2011 MUATANG MANUAL CARS HAVE A PROBLEM AND FORD MUST ADDRESS THIS ISSUE NOW! *TR

01/18/2011
Components: POWER TRAIN
Incident Date: 01/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7B5******
Summary

WHEN THE AMBIENT TEMPERATURE IS COLD (BELOW 35 DEGREES) 1ST, 2ND AND 3RD GEARS ARE EXTREMELT DIFFICULT TO ENGAGE. I HAVE A MANUAL TRANSMISSION VEHICLE AND HAVE ALMOST BEEN REAR ENDED TWICE WHEN TRYING TO ENGAGE 2ND GEAR IN MY NEW 2011 FORD MUSTANG. I HAVE VISITED KEITH HAWTHORNE FORD ONCE FOR SERVICE SINCE REALIZING THE ISSUE. THEY DID ACKNOWLEDGE THAT FORD IS AWARE OF THE ISSUE BUT BASICALLY SHRUGGED THEIR SHOULDERS ABOUT IT. I CALLED BACK YESTERDAY TO KEITH HAWTHORNE'S SERVICE DEPARTMENT AND THERE IS STILL NO RESOLUTION. I AM EXTREMELY CONCERNED ABOUT GETTING HIT AS ALL LOWER GEARS ARE DIFFICULT TO ENGAGE IN COLD WEATHER. OFTEN I HAVE JUST HAD TO SKIP 2ND GEAR ALL TOGETHER. *TR

01/14/2011
Components: POWER TRAIN
Incident Date: 12/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FFXB5******
Summary

ROUGH, CLUNKY SHIFT, ESPECIALLY IN COLD CONDITION. *TR

12/08/2010
Components: TRACTION CONTROL SYSTEM
Incident Date: 10/03/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8JS4B5******
Summary

TEST DRIVING 2011 FORD MUSTANG SHELBY COBRA GT 500. PULLED OUT OF PARKING LOT SLOWLY ONTO ROADWAY AND WHEN STRAIGHT DEPRESSED ACCELERATOR FOR HARD ACCELERATION. VEHICLE ACCELERATED FOR A FRACTION OF A SECOND, THEN BEGAN SPINNING BOTH REAR WHEELS AND VIOLENTLY AND WITHOUT WARNING WENT OUT OF CONTROL AND SPUN AROUND IN ROAD HITTING CURB RESULTING IN SEVERE DAMAGE TO WHEELS, BODY AND SUSPENSION. VEHICLE TRAVELED APROX. 100 FEET FROM POINT WHERE THE VEHICLE ENTERED THE ROADWAY AND WHERE IT STRUCK CURB FACING THE OPPOSITE DIRECTION. TRACTION CONTROL SYSTEM (ADVANCE TRAC) HAD NOT BEEN TURNED OFF. NO ADVANCE TRAC WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT CLUSTER. VEHICLE REACHED SPEED OF APRX. 35 MPH AND WAS IN 1ST GEAR (MANUAL SHIFT) NO INJURIES TO DRIVER OR PASSENGER. TRACTION CONTROL SYSTEM FAILED TO PREVENT REAR WHEEL SPIN. ROAD WAS PAVED AND DRY. COULD HAVE CAUSED SEVERE INJURIES. WOULD NEVER HAD ATTEMPTED HARD ACCELERATION KNOWING SYSTEM WOULD NOT PREVENT WHEELSPIN AS ADVERTISED BY FORD. *TR

11/11/2010
Components: AIR BAGS
Incident Date: 08/25/2010
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9B5******
Summary

2011 FORD MUSTANG V-6 AFTER OWNING FOR ABOUT 2 MONTHS, WE NOTICED THAT ON OCCASION THE "PASS AIR BAG' LIGHT IN THE OVERHEAD WOULD FLICKER ON INDICATION THAT THE PASSENGER AIRBAG SYSTEM IS DISABLED. AFTER A FEW WEEKS, THE LIGHT BECAME MORE CONSISTENT TO THE POINT THAT IT WOULD REMAIN ON FOR THE MAJORITY OF THE DURATION OF ANY TRIP. MADE A TRIP TO THE SHOP AND THE SYSTEM WAS "RE-ZEROED". NO ISSUES FOR A FEW WEEKS AND THEN THE ISSUE STARTED AGAIN. BACK TO THE SHOP AND TOLD THAT THIS IS NORMAL OPERATION OF THE SYSTEM DUE TO MY WIFE WEIGHING ~105 - 110LBS. WENT HOME AND READ THE DRIVERS MANUAL TO SEE IF THIS FEATURE OF THE SYSTEM WAS DESCRIBED. FOUND A PROCEDURE IN THE MANUAL FOR TRAINING THE SYSTEM TO IDENTIFY THE WEIGHT OF A PASSENGER TO THE SYSTEM. FOLLOWED THE PROCEDURE. AGAIN THE SYSTEM OPERATED AS EXPECTED FOR ABOUT A WEEK AND THEN STARTED AGAIN. BACK TO THE SHOP AND AGAIN TOLD THAT IT WAS NORMAL OPERATION BUT FORD WAS AGAIN E-MAILED. RESPONSE WAS TO PERFORM THE PROCEDURE IN THE DRIVERS MANUAL. IF THIS FAILED TO WORK ADDITIONAL TESTING TO BE PERFORMED. REPEATED THE RESET PROCEDURE 2 MORE TIMES AND RETURNED TO THE SHOP WITH THE SAME RESULTS. WHILE SITTING IN THE DRIVE WAY OF THE DEALERSHIP THE AIRBAG LIGHT WAS WITNESSED BY THE SERVICE MANAGER FLASHING ON AND OFF WITH THE CAR IN IDLE AND MY WIFE PROPERLY RESTRAINED. ADDITIONAL TESTING HAS BEEN PERFORMED AND ALL TESTS HAVE BEEN PASSED. THE DEALERSHIP IS PLANNING TO REPLACE THE SEAT PAD/BLADDER WHEN THE PARTS ARE RELEASED BY FORD. THIS WILL BE IN EARLY DECEMBER AT BEST. I AM CURRENTLY BEING TOLD BY FORD TO PULL OVER AND HAVE MY WIFE RIDE IN THE BACK SEAT OF OUR BRAND NEW CAR WHEN THE LIGHT ILLUMINATES. *TR

11/10/2010
Components: TRACTION CONTROL SYSTEM
Incident Date: 10/03/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8JS4B5******
Summary

TL*THE CONTACT OWNS A 2011 FORD MUSTANG SHELBY GT500. AFTER DRIVING OUT OF A PARKING LOT AT 35 MPH AND DEPRESSING THE ACCELERATOR PEDAL WITH FORCE, BOTH REAR WHEELS BEGAN TO SPIN CAUSING THE VEHICLE TO FISH TAIL AND SPIN OUT OF CONTROL.THE TRACTION CONTROL FAILED TO STOP THE VEHICLE. THE VEHICLE SETTLED ON THE OTHER SIDE OF THE ROAD FACING THE OPPOSITE DIRECTION. THERE WAS EXTENSIVE DAMAGED TO THE VEHICLE AND IT WAS TOWED TO THE DEALER. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE DEALER WILL REPAIR THE VEHICLE FOR $15,000. THE MANUFACTURER STATED THAT THEY WOULD GIVE HIM A CALL WITHIN 24 HOURS. THE FAILURE MILEAGE WAS 100.

5 Recalls

for 2011 FORD MUSTANG
28/05/2015
CAMPAIGN NUMBER: 15V319000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 15V319000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Summary

Ford Motor Company (Ford) is recalling certain model year 2005-2014 Mustang vehicles manufactured April 6, 2004, to June 21, 2014, and 2005-2006 GT vehicles manufactured February 20, 2004, to September 22, 2006. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

31/05/2016
CAMPAIGN NUMBER: 16V384000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Campaign Number: 16V384000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

07/01/2019
CAMPAIGN NUMBER: 19V001000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 19V001000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

16/02/2021
CAMPAIGN NUMBER: 21E013000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 21E013000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

16/02/2021
CAMPAIGN NUMBER: 21V081000
AIR BAGS:FRONTAL
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 21V081000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL
Summary

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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