EN

2011 GMC Yukon Hybrid SUV 4WD

5
Recalls
241
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 22.8%

Complaints
Recalls

241 Complaints

for 2011 GMC YUKON HYBRID
11/08/2021
Components: AIR BAGS
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1gks2ae07br******
Summary

Takata recall. The contact owns a 2011 GMC Yukon. The contact received a notification for NHTSA Campaign Number: 21V054000 (Air Bags) however, the part for the recall repair was unavailable. The dealer had been notified of the recall; however, the contact was informed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

11/03/2021
Components: AIR BAGS
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1gks2ae01br******
Summary

Takata Recall. The contact owns a 2011 GMC Yukon. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and informed the contact that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

10/25/2021
Components: AIR BAGS
Incident Date: 10/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CE01BR******
Summary

2011 GMC YUKON. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. THE CONSUMER STATED THE DEALER REFUSED TO HONOR THE RECALL DUE TO THE VEHICLE'S AGE.

07/14/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF5BR******
Summary

I have replaced the battery and alternator. My door locks keep locking and unlocking on the own while driving, all my electrical in my car dim and keep resetting, my gauges are going all over the place. My car will turn itself off. While stopped at a red light, it seems to want to go on its own. While not running, I get in to leave, and my key at times don’t want to turn over. Then at times I try to start it and it will tell me theft control and won’t crank. When I’m out of my vehicle at home, my car will lock itself when the setting is turned off. The problem has been going on for a year but only getting worse now.

05/13/2021
Components: AIR BAGS
Incident Date: 09/30/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1GKS2EEF1BR******
Summary

THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED WHILE ATTEMPTING TO STOP AT A STOP SIGN, THE VEHICLE REAR-ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A HEAD INJURY AND HAD TO SEEK MEDICAL ATTENTION. THE VEHICLE WAS DRIVABLE AND THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BACK TO HIS HOME ADDRESS. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 90,000.

04/09/2021
Components: UNKNOWN OR OTHER
Incident Date: 01/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF6BR******
Summary

DASH CRACKED

03/22/2021
Components: AIR BAGS
Incident Date: 03/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2CE08BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS). THE CONTACT WAS FRUSTRATED THAT THERE WAS NO REMEDY FOR THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT NOTIFIED THE MANUFACTURER OF THE RECALL NOTICE HOWEVER, THE REPRESENTATIVE INFORMED THE CONTACT THAT THE VEHICLE WAS SAFE TO DRIVE BUT WOULD NOT PROVIDE DOCUMENTATION THAT STATED THAT THE VEHICLE WAS SAFE TO DRIVE. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT NOTIFIED SOUTHERN BUICK GMC GREENBRIER (1300 S MILITARY HWY, CHESAPEAKE, VA 23320) OF THE RECALL NOTICE AND THE DEALER OFFERED THE CONTACT ANOTHER VEHICLE FOR PURCHASE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/31/2021
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 12/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CE04BR******
Summary

I RECENTLY PURCHASED A 2011 GMC YUKON FROM MY PARENTS. THEY ARE THE ORIGINAL OWNERS. THIS VEHICLE WAS KEPT UNDER THIER CARPORT AND NOT IN DIRECT SUNLIGHT. THE DASHBOARD HAS MULITPLE CRACKS. MOST CONCERNING IS THE CRACKS NEAR THE PASSENGER SIDE AIRBAG. WHAT IF I WERE IN AN ACCIDENT, THE DASHBOARD COULD BECOME SHRAPNEL IMPALING MYSELF OR MY PASSENGER. ALSO THE DEFECTIVE DASHBOARD COULD SPLINTER AND PUNCTURE THE AIRBAG MAKING THEM INEFFECTIVE. AFTER RESEARCHING THIS ISSUE, THERE ARE NUMEROUS COMPLAINTS AND EVEN LAWSUITS. I AM APPALLED TO KNOW YOU AND GMC ARE AWARE OF THE RISKS OF THE CRACKED DASHBOARD CAUSING GREAT BODILY HARM OR DEATH. YOU AND GMC HAVE DONE NOTHING TO REMEDY THE PROBLEM. I HAVE A 2002 HONDA ACCORD THAT SITS IN THE SUN AND THE DASHBOARD IS IN PERFECT CONDITION.

01/20/2021
Components: POWER TRAIN,ENGINE
Incident Date: 01/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF4BR******
Summary

MY 5TH CYLINDER EXPLODED. I HAD A P0305 CODE FOR 5TH CYLINDER MISFIRE, TOOK INTO THE DEALERSHIP AND THEY REPLACED THE COIL PACK ON THAT CYLINDER ON 10/20/2020 AND 01/17/2021 THE 5TH CYLINDER EXPLODED CAUSE CHUNKS OF METAL TO BE THROWN THROUGH THE SIDE AND CAUSE A CATASTROPHIC ENGINE FAILURE. IT WAS STATIONARY IN A PARKING LOT BUT I WAS JUST ABOUT TO PUT THE CAR IN REVERSE TO DRIVE WHEN I HEAR A NOISE AND SHUT THE CAR OFF. UPON FURTHER RESEARCH THERE IS CURRENTLY A CLASS ACTION LAWSUIT AGAINST THE GM FOR THE HIGH FAILURE RATE OF 2010-2014 YEARS FOR VEHICLES THAT USED THE 5.3LITER ENGINES; THE 6.2 LITER ENGINE, THE ONE IN MY VEHICLE, WAS MANUFACTURED IN THE SAME PLANT AS THE 5.3 LITER. GM FAILED TO DISCLOSE TO THE PUBLIC OF THE KNOWN DEFECT TO THE ENGINES.

11/28/2020
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
Incident Date: 10/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2GEJ2BR******
Summary

HAVING AN ONGOING ISSUE WHILE DRIVING. I'VE BEN ON THE HIGHWAY IN THE RAIN AND SNOW GOING 65-70 MPH AS WELL AS DRY PAVEMENT. ALL OF A SUDDEN MY DASHBOARD WILL LIGHT UP SAYING SERVICE TRACTION CONTROL, BRAKE SYSTEM, ABS , PARK ASSIST OFF AND CHECK ENGINE LIGHTS UP AND BLINKS . I WILL LOOSE MY BRAKES I THEN HAVE TO PUMP MY BRAKES SEVERAL TIMES TO GET TO EVEN SLOW DOWN OR STOP . IT'S ALSO HAPPENED WHEN I AM DRIVING DOWN A RESIDENTIAL STREET. WHEN I PULL OVER TURN THE TRUCK OFF AND GOES BACK TO NORMAL FOR A SHORT DISTANCE. WEATHER DOESN'T SEEM TO BE A FACTOR OR SPEED. TAKEN VEHICLE TO DEALERSHIP AND THEY DON'T FIND ANYTHING WRONG. HAD THEM REPLACE BEARINGS AS WELL AS SPEED SENSORS AND IT IS STILL HAPPENING. AND I HAD A CODE COME UP FOR CYLINDER MISFIRE AND KNOCK SENSOR. THEN TAKE IT GARAGE AND NOTHING IS WRONG.

11/24/2020
Components: AIR BAGS
Incident Date: 12/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CE06BR******
Summary

THIS AIR BAG DANGER HAS BEEN GOING ON FOR A WHILE. I CONTACT THE DEALER AND NO ACTION TO FIX. THEY INDICATE NO SOLUTION AND NO PARTS TO REPAIR AT PRESENT.

11/23/2020
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 11/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEFXBR******
Summary

THE DASHBOARD HAS SEVERELY CRACKED AND COULD CAUSE HARMFUL PLASTIC TO SHOOT TOWARDS PASSENGER IF THE AIRBAG IS DEPLOYED. THIS ALSO CAUSES THE INTERIOR TO MAKE LOUD DASH SOUNDS WHILE DRIVING AFFECTING THE EXPERIENCE OF THE DRIVE.

11/09/2020
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 09/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CE09BR******
Summary

THE DASHBOARD IS CRACKED FROM THE DRIVERS SIDE TO THE PASSENGER SIDE IN MULTIPLE PLACES ON TOP OF AND ALONG SIDE OF THE INNER AIRBAGS AND UNDER A COLLISION THESE PIECES OF THE DASH COULD AND IN MY OPINION AND THE OPINION OF GM BODY REPAIRMAN WILL VERY LIKELY BECOME A FLYING PROJECTILE CAUSING POSSIBLE INJURY OR DEATH TO OCCUPANTS. I AM REQUESTING IMMEDIATE REPLACEMENT OR REPAIR OF THIS UNSAFE SITUATION BEFORE TURNING IT OVER TO COUNCIL FOR RECOVERY. ALSO BE ADVISED THAT ALL PRECAUTIONS WERE TAKEN TO PROTECT THE DASHBOARD WITH USE OF WINDSHIELD SUN DEFLECTORS/SHADES.

08/15/2020
Components: UNKNOWN OR OTHER
Incident Date: 02/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF5BR******
Summary

MY DASH BOARD HAS TOW CRACKS AND IS READY TO FALL APART. ONE CRACK RUNS THE FULL WIDTH OF MY DASHBOARD AND IS DIRECTLY ABOVE MY SPEEDOMETER AND THE OTHER IS JUST TO THE RIGHT OF MY GLOVE BOX. CONCERNED THAT THIS COULD EVENTUALLY CAUSE ISSUES WITH MY SPEEDOMETER AND AIR BAGS. THE CRACK ABOVE MY SPEEDOMETER STARTED ABOUT 3 YEARS AGO AND THE OTHER 2 YEARS AGO.

08/15/2020
Components: WHEELS
Incident Date: 08/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF5BR******
Summary

THE CHROME MAGS ON MY TIRES/VEHICLE WEAR DOWN AT THE TIRE LINE CAUSING MY TIRES TO LOSE AIR. THIS COULD RESULT IN SERIOUS ACCIDENTS. ALTHOUGH I WILL RECORD LAST OCCURRENCE, THIS HAS HAPPENED THREE TIMES IN PAST 5 YEARS RESULTING IN THE NEED FOR REPAIR.

08/11/2020
Components: STRUCTURE
Incident Date: 08/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CE01BR******
Summary

DASH IS CRACKED NEXT TO THE AIR BAG TOWARD THE WINDSHIELD AND IS DROPPED DOWN. AFRAID IF IT KEEPS DROPPING DOWN OR IS BUMPED HARD WILL SET THE AIR BAG OFF. IF THE AIR BAG GOES OFF THE DASH COULD SHATTER CAUSING DAMAGE TO WHOEVER IS IN THE VEHICLE. AFRAID IT BEING NEXT TO THE AIR BAG.

08/07/2020
Components: UNKNOWN OR OTHER
Incident Date: 01/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF5BR******
Summary

2 DASH BOARD CRACKS - BELIEVE CAUSE IS EXCESSIVE VIBRATION OF DASHBOARD DUE TO POOR DESIGN BY GMC. ONE CRACK RUNS APPROX 5-6" DIRECTLY ABOVE SPEEDOMETER WHICH COULD EVENTUALLY AFFECT THE AIRBAGS AND SPEEDOMETER FUNCTION. THE SECOND CRACK IF ON PASSENGER SIDE ABOVE GLOVE COMPARTMENT.

06/02/2020
Components: AIR BAGS,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 06/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CE06BR******
Summary

DASHBOARD CRACKED ON DRIVER'S SIDE AND PASSENGER AIRBAG. *TR

05/25/2020
Components: AIR BAGS
Incident Date: 07/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF2BR******
Summary

I AM THE ORIGINAL OWNER OF THIS YUKON DENALI AND ABOUT ABOUT 2 YEARS AGO, A CRACK DEVELOPED ON MY DASH. I'M NOT SURE HOW IT HAPPENED, BUT ONE DAY, I JUST NOTICED IT. I TOOK IT TO THE DEALERSHIP THAT I BOUGHT IT FROM, AND THEY QUOTED ME ABOUT $2000 TO REPAIR IT. IT JUST KEEPS GETTING WORSE, AND I'M AFRAID THAT THE AIR BAG COULD DEPLOY ON IT'S ON SOMETIME BECAUSE THE CRACK KEEPS GETTING BIGGER. I ALSO NOW HAVE A CRACK ON THE DRIVER'S SIDE DASH ABOVE THE STEERING WHEEL.

05/16/2020
Components: AIR BAGS,STRUCTURE
Incident Date: 05/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF6BR******
Summary

I TOO HAVE THE CRACKED DASHBOARD IN MY 2011 GMC DENALI. NOT ONLY IS IT A SAFETY HAZARD, BECAUSE APPARENTLY ITS A LABOR INTENSIVE JOB NO ONE WILL TAKE ON THE TASK OF FIXING IT. I BOUGHT THE REPLACEMENT DASH AND I CANT FIND ANYONE TO INSTALL IT. THE RATTLE NOISE IT CREATE IS UNIMAGINABLE AS NOW A LOCKING CLIP HAS BROKEN. I'M TOTALLY AT A LOSS AS TO WHAT TO DO. IT HAS ALSO DECREASED ITS TRADE IN VALUE. I WENT TO BUY ANOTHER VEHICLE AND THEY DROPPED THE VALUE BY 2,000.00 BECAUSE OF THE DASH. MY ONLY HOPE IS THAT I DON'T END UP IN AN AIR BAG INCIDENT AS I'M CONFIDENT THE DASH WILL SHATTER AND LAUNCH PROJECTILE PIECES. *TR

05/08/2020
Components: STRUCTURE
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEFXBR******
Summary

TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED HE NOTICED THAT THE DASHBOARD WAS FRACTURED IN FRONT OF THE STEERING WHEEL AND NEAR THE FRONT PASSENGER SIDE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 112,000.

01/09/2020
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF5BR******
Summary

TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED IN CLOSE PROXIMITY TO THE PASSENGER'S SIDE AIR BAG HOUSING. COACHELLA VALLEY BUICK GMC LOCATED AT 78960 VARNER RD, INDIO, CA 92203, (760)610-0449, WAS CONTACTED BY PHONE. THE CONTACT WAS INFORMED THAT THE REMEDY PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. *BF*JB

12/25/2019
Components: POWER TRAIN,STRUCTURE,FUEL/PROPULSION SYSTEM
Incident Date: 11/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF0BR******
Summary

MUTIPLE REDISTRIBUTING OF VECHICLE BY FRAMED POLICE RETALIATION AND TERRIFFS CONTROLING SIGNAL AND CUMMUNICATIONS THROUGH THE NEGLIGENT USE OF PARTS FROM MY TRUCKS BUILD BASED OFF OF SALES MEN CLAIMING TO PROTECT THE FINANCING DEPARTMENTS AND TRANSFER OF TITLES OF INCORPORATED DEALS DEALERS RIGHTS TO INVESTIGATING HIGH CACULATORY VARIABLES

11/20/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF5BR******
Summary

THE DASH BOARD WHERE THE AIR BAG IS LOCATED CRACKED AS WELL AS THE OTHER SIDE OF THE -DASHBOARD NEAR THE INSTRUMENT CLUSTER. THERE ARE MULTIPLE REPORTS ONLINE DOCUMENTING THE ISSUE.

11/13/2019
Components: SUSPENSION,AIR BAGS,STRUCTURE
Incident Date: 11/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2CE0XBR******
Summary

DASHBOARD IS CRACKING AND WILL POSSIBLY CUT AIRBAG OR DRIVER IN A CRASH. PLASTIC IS BRITTLE AND COULD SHATTER. SUSPENSION HAS POOR DAMPENING. TRUCK WAS REPAIRED SEVERAL TIMES BY DEALER ONLY TO FAIL SOON AFTER REPAIRS. TRUCK BOUNCES OVER SHARP BUMPS AND BECOMES DANGEROUS AT HIGHWAY SPEEDS. TRANSMISSION SHUDDERS AND SHAKES

10/15/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF6BR******
Summary

THE UPPER DASH PANEL CRACKED. THERE IS A LARGE CRACK IN THE CURVED PORTION OF THE DASH ABOVE THE STEERING WHEEL AND GAUGES. THE VEHICLE HAS NOT BEEN SUBJECT TO ANY EXTREME TEMPERATURE CHANGES - IT IS ALWAYS PARKED INSIDE A GARAGE. I WENT TO DRIVE THE VEHICLE AFTER IT HAD BEEN SITTING UNUSED FOR ABOUT A WEEK NOTICED THE CRACK RIGHT AWAY AS IT IS VERY NOTICEABLE. NOW, WHEN DRIVING THERE IS A VERY AUDIBLE RATTLING NOISE COMING FROM THE DASH. ASIDE FROM THIS BEING AESTHETICALLY AND AUDIBLY HIDEOUS, I AM WORRIED THAT THIS IS A SAFETY HAZARD. IF THE VEHICLE WERE TO BE INVOLVED IN A CRASH THE CRACKED PIECES OF THE DASH COULD MORE EASILY INJURE SOMEONE. I ALSO FEAR THE CRACKED PIECES THAT ARE RATTLING INSIDE THE DASH COULD PUNCTURE THE AIRBAGS AND RENDER THEM USELESS IN THE EVENT OF A CRASH. THIS IS A MANUFACTURING FLAW. THIS SHOULD NOT HAVE HAPPENED UNDER THE CIRCUMSTANCES AND CARE THIS VEHICLE RECEIVES.

09/16/2019
Components: AIR BAGS
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1AE08BR******
Summary

TAKATA RECALL I HAVE BEEN TRYING TO GET THIS RECALL REMEDIED BY TO NO AVAIL. I AM CONSTANTLY BEING TOLD REMEDY NOT YET AVAILABLE.

09/12/2019
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 09/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF6BR******
Summary

A CRACK APPEARED ON THE FRONT DASH NEXT TO THE PASSENGER SIDE AIRBAG. THE VEHICLE WAS STATIONARY AND CRACKED OVERNIGHT. I'M CONCERNED ABOUT THE AIRBAG WORKING PROPERLY.

09/04/2019
Components: AIR BAGS,STRUCTURE
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF3BR******
Summary

MY DASHBOARD IS CRACKING FOR NO REASON. THERE IS A CRACK WHERE THE PASSENGER SIDE AIRBAG IS INSTALLED. I'M CONCERNED THAT IN THE EVENT OF AN ACCIDENT, ITEMS LIKE THE SPEAKER IN THE DASH BOARD WILL BECOME PROJECTILES. I AM ALSO CONCERNED THAT IF THE AIRBAG DEPLOYS THEN POTENTIALLY SHARDS OF BROKEN PLASTIC WILL ALSO BE FLYING THROUGH THE CABIN.

08/30/2019
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF3BR******
Summary

AS YOU'RE ALREADY AWARE OF FROM SEVERAL PREVIOUS COMPLAINTS, THE DASH BOARD IN OUR VEHICLE IS CRACKED OVER THE INSTRUMENT PANEL, AND IS ALSO CRACKED IN THE MIDDLE OF THE DASH. IT IS SPREADING OVER THE ENTIRE DASH AND COMPROMISED THE AIRBAG SYSTEM, WHICH IS TRULY A HAZARD. I'M AFRAID TO DRIVE IT. AND, THIS IS NOT A RESULT OF HEAT CRACKING THE DASHBOARD B/C WE KEEP OUR CAR IN THE GARAGE AND HARDLY DRIVE IT DURING THE WEEK! THIS IS DEFINITELY A DEFECT WITH GMC AND I DON'T KNOW WHY THEY WON'T RECALL IT!! EVEN TOYOTA HAS THE SAME ISSUE, EXCEPT THEY OFFERED A RECALL AND ALLOWED OWNERS THE OPPORTUNITY TO GET THE ISSUE FIXED. THIS IS TRULY A SAFETY HAZARD AND I'M SO DISAPPOINTED IN GMC. CHEAP AND WON'T FIX THEIR MANUFACTURE MISTAKE!!!

08/10/2019
Components: AIR BAGS
Incident Date: 08/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2GEJ0BR******
Summary

TAKATA RECALL GM AND TAKATA HAVE NOT RESOLVED THIS REMEDY. I'VE CHECKED TWICE A YEAR FOR THE PAST FOUR YEARS AND GET NOWHERE ON REPLACING THE DEFECTIVE RECALL FROM THE GM DEALER.

08/04/2019
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1AE02BR******
Summary

DASHBOARD HAS CRACKED IN MULTIPLE PLACES. MAINLY AROUND THE PASSENGER AIRBAG AND INSTRUMENT CLUSTER.

07/13/2019
Components: UNKNOWN OR OTHER
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF3BR******
Summary

THE TOP PORTION OF THE DASHBOARD IS CRACKING IN TWO PLACES. ONE OVER THE INSTRUMENT CLUSTER AND THE OTHER CRACK IS BY THE PASSENGER DASHBOARD AIRBAG. THIS IS A KNOWN DEFECT WITH THIS GENERATION OF GMC/CHEVY TRUCKS AND SUVS.

07/05/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CE02BR******
Summary

DASHBOARD ON DRIVERS SIDE AND DASHBOARD ABOVE THE AIRBAG ON PASSENGER SIDE ARE BOTH CRACKED IN TWO SEPARATE PLACES WITHOUT ANY APPLIED PRESSURE OR EXPOSURE TO HARSH CONDITIONS. CRACKS CONTINUE TO INCREASE/LENGTHEN WHEN DRIVEN I.E. ACROSS TRACKS, BUMPS OR ON SMOOTH SURFACE ROADS.

07/04/2019
Components: AIR BAGS
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1AE07BR******
Summary

MY YUKON'S DASH IS CRACKED IN SEVERAL PLACES, SOME EXTENDING 14 INCHES INTERFERING WITH THE PASSENGER AIRBAG. THIS IS A SAFETY CONCERN FOR MYSELF AND MY FAMILY. THE SECOND LARGE CRACK IS LOCATED ABOVE AND BEHIND THE STEERING WHEEL ON THE DASHBOARD AS WELL. NOTHING WAS DROPPED OR ANYWAY I OR MY FAMILY CRACKED IT. AFTER RESEARCHING, THIS IS A COMMON ISSUE WITH MY MAKE MODEL AND YEAR. I BELIEVE GM SHOULD OWN THIS DEFECT AND PROTECT ITS LOYAL DRIVERS AND CONSUMERS, RATHER THAN WAIT AND SEE IF AN AIRBAG DOESN'T DEPLOY PROPERLY, GOD FORBID, RISKING THE LIVES OF INNOCENTS. I SERVED MY COUNTRY IN IRAQ BECAUSE I CHOSE TO, GM CAN CHOOSE TO DEFEND ITS CONSUMERS AS WELL. EVEN A DISCOUNT ON REPAIR OR REPLACEMENT WOULD BE APPRECIATED AS I KNOW PEOPLE JUST EXPECT EVERYTHING TO BE GIVEN TO THEM. THANK YOU FOR YOUR CONSIDERATION

06/22/2019
Components: EXTERIOR LIGHTING
Incident Date: 06/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CE00BR******
Summary

BOTH BRAKE LIGHTS NO LONGER WORK. BUT IT'S NOT THE BULBS OR THE FUSES. THOSE ARE GOOD.

05/21/2019
Components: AIR BAGS
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF3BR******
Summary

CRACK IN DASHBOARD ON TOP OF AIRBAG

04/20/2019
Components: AIR BAGS
Incident Date: 05/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF6BR******
Summary

TAMARA RECALL. THIS RECALL HAS BEEN SINCE 2016 AND STILL NOT RESOLVE. I AM ACTIVE DUTY MILITARY AND PCSING OVERSEAS. I HAVE TO SHIP MY VEHICLE AND THEY WILL NOT SHIP IT WITH AN UNRESOLVED RECALL. I AM NOT SURE WHAT ELSE TO DO...I HAVE CONTACTED THE DEALERSHIP AND GMC AND THEY OFFER NO RESOLUTION FOR MY ISSUES.

04/17/2019
Components: SEATS
Incident Date: 08/15/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 1GKS2EEF8BR******
Summary

THE SEAT CAUGHT ON FIRE WHILE THE CAR WAS RUNNING. MY CHILD WAS SLEEPING AND SMOKE WAS COMING OUT FROM UNDER HIS BOOSTER SEAT AND HIS LEGS. I CONTACTED GMC AND THEY SAID THIS HAD NEVER HAPPENED BEFORE AND WE SHOULD CONTACT OUR INSURANCE COMPANY, THOUGH, WHEN WE TOOK IT TO THE TECHNICIANS AT THE DEALERSHIP (FOR THE INSPECTION), THEY SAW WHERE TWO WIRES WERE ON TOP OF ONE ANOTHER AND THE SEAT HAD CAUGHT ON FIRE. THIS IS A SERIOUS PROBLEM. I SEARCHED ONLINE AND THERE ARE MANY STORIES OUT THERE, I AM JUST NOT SURE IF PEOPLE ARE REPORTING THEM---OR IF THEY REALIZE THAT GMC MAKES SIMILAR CARS SO CADILLAC, SIERRAS, AND OTHER CARS COME FROM THE SAME MOLD.

03/18/2019
Components: AIR BAGS,ENGINE
Incident Date: 09/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1AE03BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. WHILE DRIVING AND COMING TO A STOP, THE ENGINE REVVED AS IF THE VEHICLE ACCELERATED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SOUTHTOWNE CHEVROLET BUICK GMC (LOCATED AT 695 BULLSBORO DR, NEWNAN, GA 30265, (678) 826-4777) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 158,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/17/2019
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 01/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1MEF9BR******
Summary

THE DASH HAS CRACKED ALL AWAY THE CROSS OF THE PAD AND NOW HAS CRACKED PRODUCING JAGGED PLASTIC SHARDS AROUND THE AIRBAG COMPARTMENT

03/01/2019
Components: STRUCTURE
Incident Date: 01/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF4BR******
Summary

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED IN THE MIDDLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO SUNTRUP BUICK GMC (4200 I-70 NORTH OUTER RD, ST. PETERS, MO 63376, (866) 504-7492) WHERE IT WAS CONFIRMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,314.

01/23/2019
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CE01BR******
Summary

TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V380000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AMERICAN MOTORS OF JACKSON (2282 N HIGHLAND AVE, JACKSON, TN 38305, (731) 238-4200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/21/2019
Components: STRUCTURE
Incident Date: 01/11/2019
Crash: No
Fire: No
Summary

DASHBOARD CRACKING THROUGH OUT THE TOP OF THE WHOLE DASHBOARD INCLUDING SURROUNDING THE AIRBAG ON PASSENGER SIDE. I WAS TOLD THIS HAPPENS IN MULTIPLE TRUCKS AT THE DEALERSHIP AS WELL AS SHOWN PROOF

01/10/2019
Components: UNKNOWN OR OTHER
Incident Date: 12/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2CE00BR******
Summary

ON 12/27/18, I HEARD AN EXCESSIVE RATTLING NOISE COMING FROM THE DASH. WHEN I PARKED THE CAR, AND THE VEHICLE WAS STATIONARY, I LEANED FORWARD TO SEE IF THERE WAS SOMETHING ON THE DASH, AND NOTICED THE DASH HAD CRACKED OVER THE DRIVER'S SIDE INSTRUMENT PANEL / AIRBAG. THE DASH ALSO CRACKED OVER THE LEFT SIDE ABOVE THE GLOVE BOX/AIRBAG AREA. THE CRACK WAS THE SOURCE OF THE RATTLING. THIS VEHICLE IS PARKED IN A GARAGE AND HAS NOT BEEN EXPOSED TO EXCESSIVE SUNLIGHT. NOR HAS THE VEHICLE EVER BEEN IN AN ACCIDENT.

12/20/2018
Components: AIR BAGS
Incident Date: 12/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CE07BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). BECK AND MASTEN BUICK GMC NORTH (11300 DM 1960 W, HOUSTON, TX 77065, 281-469-5222) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/06/2018
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CEO8BR******
Summary

VEHICLE DASHBOARD CRACKED ALL ACROSS. VEHICLE ALWAYS PARKED IN GARAGE. NEVER IN ACCIDENT. NOTICED SUMMER OF 2018. REPORTED TO DEALERSHIP. IN PROCESS OF TRYING TO GET COVERED UNDER MY EXTENDED WARRANTY. THIS PROBLEM SHOULD BE A RECALL AFTER READING ALL OF THE COMPLAINTS.

10/12/2018
Components: ELECTRICAL SYSTEM
Incident Date: 08/17/2018
Crash: No
Fire: Yes
Summary

THE CAR SEAT WARMER IN THE BACK OF THE CAR CAUGHT ON FIRE WHILE OUR SEVEN YEAR OLD WAS ASLEEP IN THE CAR. HE WAS IN HIS BOOSTER SEAT. THE SEAT WARMER WAS NOT ON. (THIS WAS IN AUGUST 2018.) WE SMELLED A BURNING SMELL AND THERE WAS A SMOLDERING FLAME UNDER HIS LEGS. THE CAR WAS STATIONARY, NOT IN MOTION. IT WAS IDLING IN A PARKING LOT.

10/11/2018
Components: AIR BAGS
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CE05BR******
Summary

TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FINNEGAN CHEVROLET BUICK GMC (26529 SOUTHWEST FWY, ROSENBERG, TX 77471, (281) 342-4200) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/25/2018
Components: AIR BAGS,STRUCTURE
Incident Date: 05/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF7BR******
Summary

NUMEROUS DASHBOARD CRACKS ABOVE INSTRUMENT PANEL AND PASSENGER AIRBAG. COULD CAUSE SPLINTERS OF PLASTIC IN CASE OF AIRBAG DEPLOYMENT.

09/04/2018
Components: UNKNOWN OR OTHER
Incident Date: 02/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF9BR******
Summary

CRACKED DASH

08/09/2018
Components: UNKNOWN OR OTHER
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF5BR******
Summary

CAME OUT TO MY GARAGED YUKON TO FIND A SMALL CRACK IN THE DASH AT THE PASSENGER SIDE AIRBAG. I NOW HAVE ANOTHER VERY LARGE CRACK IN FRONT OF THE STEERING WHEEL. THERE IS ALSO A SECOND CRACK NEAR THE AIRBAG WHICH HAS CREATED A TRIANGLE PIECE OF PLASTIC THAT IS NEARLY LOOSE AND LOOKS LIKE IT COULD FALL IN THE DASH OR BECOME A PROJECTILE IF THE AIRBAG WAS TO DEPLOY.

08/01/2018
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 11/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2MEF7BR******
Summary

THE DASHBOARD HAS CRACKED IN SEVERAL PLACES THAT APPEAR TO BE IN DANGER OF PROJECTING SHARDS OF HARD PLASTIC WHEN THE AIRBAGS DEPLOY. THESE CRACKS BEGAN ON THEIR OWN AND NOT AS A RESULT OF ABUSE OR ACCIDENT.

07/16/2018
Components: AIR BAGS
Incident Date: 07/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2CE00BR******
Summary

TAKATA RECALL. I AM UNABLE TO GET THE AIRBAG REPLACED DUE TO A LACK OF REPLACEMENT UNITS. I CALLED TODAY AND THE DEALER(DAYS CHEVROLET) DOES NOT HAVE REPLACEMENT UNITS. MY ORIGINAL NOTICE FROM GMC IS DATED JULY 2016. I DISCUSSED THE ISSUE WITH GMC IN JANUARY 2017 AND THEY SAID NO PARTS WERE AVAILABLE. I HAVE CALLED THREE OTHER TIMES IN THE PERIOD OF TIME UP TO NOW. NO PARTS. WHY IS THERE NOT A PLAN TO ADDRESS THIS SERIOUS SAFETY ISSUE? IT IS NOW TWO YEARS FROM THE FIRST NOTICE. *JS

07/12/2018
Components: AIR BAGS
Incident Date: 09/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF3BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE GMC DEALER (BOB PALMER'S CHANCELLOR MOTOR GROUP, 2820 MS-15, LAUREL, MS 39440, (601) 651-4719) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/21/2018
Components: AIR BAGS
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1AE0XBR******
Summary

TAKATA RECALL, MANUFACTURE REFUSES TO REMEDY THE RECALL EVEN THE PARTS ARE AVAILABLE IN THE DEALERSHIP ( AS INDICATED BY THE PART DEPARTMENT OF THE DEALERSHIP)

06/15/2018
Components: AIR BAGS
Incident Date: 06/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2MEF1BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (BRADSHAW AUTOMOTIVE GROUP, 14000 E WADE HAMPTON BLVD, GREER, SC 29651) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/10/2018
Components: UNKNOWN OR OTHER
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1MEF8BR******
Summary

MY DASH BOARD CRACKED IN TWO PLACES AND IT HAPPEN AROUND A YEAR AGO BUT JUST LEARNED THAT IT MIGHT BE A MANUFACTURED DEFECT. IT STARTED FROM ONE DAY TO ANOTHER

05/04/2018
Components: AIR BAGS
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2CE07BR******
Summary

TAKATA RECALL. GMC STILL REFUSES TO REPLACE THE AIRBAGS IN MY VEHICLE.

05/04/2018
Components: SERVICE BRAKES
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2CE07BR******
Summary

ABS BRAKE PROBLEM. REOCCURRING ENGINE PROBLEMS SUCH AS MISFIRE, LOW CYLINDER COMPRESSION, AFM LIFTERS, CAMSHAFT, FUEL MIX AND BRAKE SWITCH CAUSES CHECK ENGINE LIGHT TO COME ON. THIS CAUSES STABILITRAK AND TRACTION CONTROL TO BE TURNED OFF. DISCUSSIONS WITH SEVERAL MECHANICS INDICATED A NEW ENGINE WOULD BE THE ONLY WAY TO FIX THIS PROBLEM. EVEN WITH A NEW ENGINE, THE PROBLEM PERSISTS. THE CHECK ENGINE LIGHT CONTINUES TO BE "ON" AND STABILITRAK AND TRACTION CONTROL CONTINUE TO GO ON AND OFF, AND LIVING IN MI IT IS CONCERNING ME THAT I MAY LOSE THESE BRAKING FUNCTIONS WHEN I NEED THEM. GMC HAS OFFERED NO SOLUTIONS. MANY, MANY FORUM DISCUSSIONS ON THE WEB INDICATE OWNERS SUCH AS ME SHOULD CREATE A CLASS-ACTION LAWSUIT, AS THERE DOES NOT APPEAR TO BE A SOLUTION TO THIS PROBLEM. THE STABILITRAK AND TRACTION CONTROL GOES ON AND OFF AS I AM DRIVING, TYPICALLY ON A HIGHWAY.

04/22/2018
Components: UNKNOWN OR OTHER
Incident Date: 12/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF6BR******
Summary

2011 GMC YUKON DENALI HAS 2 CRACKS ON THE DASHBOARD POSING A SAFETY CONCERN. ONE CRACK IS AT THE CORNER OF THE PASSENGER SIDE AIRBAG AND THE OTHER IN FRONT OF THE STEERING WHEEL. THIS IS AN OBVIOUS DEFECT THAT HAS YET TO BE ADDRESSED BY THE NHTSA OR GMC. THE CONCERN IS AIRBAG DEPLOYMENT AND PIECES OF THE CRACKED DASH BECOMING PROJECTILES. I NOTICED THIS WHILE THE VEHICLE WAS IN MOTION IN DECEMBER OF 2017

04/13/2018
Components: POWER TRAIN
Incident Date: 04/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2CE08BR******
Summary

TRANSMISSION DIPSTICK TUBE BREAKS EASILY. VECHILE WAS STATIONARY

03/27/2018
Components: UNKNOWN OR OTHER
Incident Date: 01/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF4BR******
Summary

THE DASH HAS CRACKED IN TWO PLACES. ONE CRACK IS ABOVE DRIVE CONSOLE AND THE OTHER CRACK IS ON THE LEFT SIDE OF THE PASSENGER AIRBAG. THERE IS A SAFETY CONCERN OVER THE PASSENGER AIRBAG. IN ADDITION, THE CRACKED DASHBOARD MAKES TERRIBLE NOISES. THIS CAR ONLY HAS 64,000 MILES AND HAS BEEN STORED MOST OF THE TIME IN THE GARAGE. THERE WAS NO INCIDENT THAT CAUSED THE CRACKS, THEY JUST APPEARED ONE DAY MID JANUARY 2018.

03/07/2018
Components: AIR BAGS
Incident Date: 05/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2CE05BR******
Summary

TAKATA RECALL : I'VE CONTACTED MY LOCAL DEALER AND THEY SAY THEY'RE WAITING ON PARTS, ITS BEEN MONTHS (ORIGINAL RECALL ALMOST 2 YRS) AND I CAN'T GET MY RECALLED VEHICLE FIXED.

03/05/2018
Components: AIR BAGS
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF2BR******
Summary

TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2016. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT STATED THAT HE VISITED THE NHTSA.GOV WEBSITE TO CONFIRM THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/05/2018
Components: UNKNOWN OR OTHER
Incident Date: 04/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF6BR******
Summary

DASHBOARD CRACK

02/12/2018
Components: UNKNOWN OR OTHER
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF7BR******
Summary

WE PURCHASED OUR VEHICLE SEPTEMBER 2017 AND DIDN'T NOTICE THE CRACKS UNTIL AFTER WE PURCHASED. THIS IS VERY CONCERNING TO ME SEEING THE POTENTIAL RECALL OF THE PASSENGER SIDE AIRBAGS AND AN OBVIOUS DEFECT HAVING TO DO WITH THE CRACKS FOUND ON MY DASH. ONE CRACK IS OVER THE PASSENGER AIRBAG WHERE MY 14 YEAR OLD SON USUALLY RIDES AND THE OTHER OVER THE STEERING WHEEL. DOES IT REALLY TAKE SOMEONE BEING SERIOUSLY INJURED OR KILLED BEFORE SOMETHING IS DONE?

02/07/2018
Components: AIR BAGS
Incident Date: 07/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2CE01BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED THAT THE DEALER (ANDEAN CHEVROLET, 527 ATLANTA RD, CUMMING, GA 30040, (678) 807-6508) WAS UNABLE TO DETERMINE WHEN THE REMEDY AND PART WOULD BE SUPPLIED FROM THE MANUFACTURER FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE VEHICLE WAS SOLD WITH NO ETA ON THE REMEDY AND PARTS. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/06/2018
Components: AIR BAGS,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/01/2018
Crash: Yes
Fire: No
Summary

AIR BAG

02/06/2018
Components: AIR BAGS
Incident Date: 02/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CE07BR******
Summary

'TAKATA RECALL" GM SAYS IT HAS NO RESOLUTION FOR AIRBAG RECALL AS OF 2/6/18. ALSO DASH BOARD HAS 2 CRACKS AT PASSENGER AIRBAG. I AM CONCERNED DASH BOARD MAY INJURE PASSENGER IF AIRBAG INFLATES. GM CASE# 8-3791360606

02/03/2018
Components: UNKNOWN OR OTHER
Incident Date: 10/02/2012
Crash: No
Fire: No
Summary

LARGE CRACK ACROSS DASHBOARD IN FRONT OF DRIVER. DEALER WILL NOT FIX AND NOT COVERED UNDER WARRANTY. CLEARLY A DESIGN DEFECT. DEALER WANTS $1,800 TO REPAIR.

02/02/2018
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2CE07BR******
Summary

VERY LARGE CRACK IN THE DASHBOARD EXTENDING FROM PASSENGER SIDE AIR BAG TO THE INSTRUMENT PANEL. THIS IS DEFECT IN DESIGN/CONSTRUCTION AND WILL AFFECT PASSENGER AIR BAG EFFECTIVENESS AND SAFETY OF OCCUPANTS IF PIECES OF THE DASH ARE PROJECTED OUTWARDS AT A HIGH RATE OF SPEED. THIS IS UNACCEPTABLE. GMC NEEDS TO INITIATE A VOLUNTARY RECALL IMMEDIATELY.

01/27/2018
Components: UNKNOWN OR OTHER
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2GEJ2BR******
Summary

DASHBOARD CRACKED

01/18/2018
Components: POWER TRAIN,ENGINE
Incident Date: 01/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2CEO2BR******
Summary

TRAVELLING AT SPEED ON THE HIGHWAY (60 MPH) , THE ENGINE LIGHT COMES ON AND A STABILITRAK MESSAGE IS SHOWN. POWER TO THE ENGINE IS DRAMATICALLY REDUCED. CAR SHAKES VIOLENTLY AND IT IS DIFFICULT TO GET OFF THE HIGHWAY. A SECONDAY MESSAGE APPEARS TO CHECK THROTTLE BODY ASSEMBLY. VERY CLOSE TO GETTING REAR ENDED. THIS IS A MAJOR DEFECT THAT HAS TO BE ADDRESSED. IT HAS ALSO OCCURRED ON A 2014 GMC YUKON XL THAT WE OWN.

01/17/2018
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 12/27/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT THE DASHBOARD IN THE VEHICLE HAD SUDDENLY CRACKED. ONE CRACK WAS ON THE CORNER OF THE PASSENGER AIR BAG AND THE OTHER WAS LOCATED ABOVE THE STEERING WHEEL. THE CONTACT STATED THAT THE CRACKS MAY INTERFERE WITH THE AIR BAG DEPLOYMENT. THERE WERE NO WARNINGS PRIOR TO THE CRACKS APPEARING. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

01/16/2018
Components: AIR BAGS
Incident Date: 01/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1KE09BR******
Summary

TAKATA RECALL - PURCHASED FROM A DEALER AND CALLED TWO OTHER DEALERS AND NONE HAVE PARTS FOR THE RECALL

01/12/2018
Components: AIR BAGS
Incident Date: 01/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1GEJ6BR******
Summary

TAKATA RECALL AFTER RECEIVING A NOTICE REGARDING THE RECALL I CONTACTED A LOCAL GMC DEALER. I WAS TOLD THAT TAKATA HAS FILED CHAPTER 11 IN THE U.S. SO THE PARTS FOR THIS POTENTIALLY DEADLY AIRBAG RECALL ARE NOT AVAILABLE WHILE "THINGS GET SORTED OUT". THAT DOESN'T MAKE ME FEEL VERY COMFORTABLE AS THIS IS A VEHICLE DRIVEN BY ME OR MY WIFE WITH OUR 3 CHILDREN INSIDE.

01/07/2018
Components: AIR BAGS
Incident Date: 05/01/2016
Crash: No
Fire: No
Summary

TAKATA RECALL - WHEN CAN I GET MY AIRBAGS REPLACED? I KEEP ASKING THE DEALER AND THEY SAY REPLACEMENT AIRBAGS NOT AVAILABLE. THIS IS A MAJOR SAFETY CONCERN FOR ME.

01/02/2018
Components: AIR BAGS
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF9BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT WAS INFORMED BY MICHAEL STEAD CADILLAC (2390 N, MAIN ST., WALNUT CREEK, CA) THAT THE INFLATORS WERE NOT FAULTY AND NO REPLACEMENT INFLATORS WOULD BE INSTALLED. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THE DEALER'S INFORMATION. THE CONTACT RECEIVED A RECALL NOTICE FOR THE AIR BAGS IN MAY OF 2017. THE NHTSA CAMPAIGN INFORMATION WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/31/2017
Components: STRUCTURE
Incident Date: 10/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CE07BR******
Summary

DASHBOARD HAS TWO CREAKS AT PASSAGE AIR BAG. VEHICLE ALSO HAS TAKATA RECALL WITH NO RESOLUTION. I AM CONCERNED DASH MAY INJURE PASSAGE IF AIR BAG INFLATES. YUKON ALWAYS GARAGED, MILEAGE 38,000.

12/06/2017
Components: UNKNOWN OR OTHER
Incident Date: 11/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF6BR******
Summary

DASH BOARD UNEXPECTEDLY CRACKED AT THE EXACT SAME SPOTS ON THE DRIVER SIDE AND PASSENGER SIDE. THE LOCATION IS OVER THE AIRBAGS WHICH COULD POSSIBLY TURN THE DASH BOARD INTO SHRAPNEL IF MY FAMILY AND I WERE TO GET INTO AN ACCIDENT. GMC SAID THERE IS NO RECALL AND THAT THEY WILL NOT REPLACE IT.

11/28/2017
Components: UNKNOWN OR OTHER
Incident Date: 11/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF4BR******
Summary

CRACKED DASHBOARD THAT MAY IMPACT AIRBAGS. THIS POSES A COMMUNITY HAZARD TO THOSE DRIVING.

11/26/2017
Components: AIR BAGS
Incident Date: 11/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CE08BR******
Summary

THE PLASTIC DASH IS CRACKED NEXT TO THE PASSENGER AIRBAG. ACCORDING TO THE INTERNET THERE ARE MANY AND GM WILL NOT RECALL THEM. DON'T KNOW WHAT WOULD HAPPEN TO THE PASSENGER IF THE AIRBAG DEPLOYED WITH THE PLASTIC DASH CRACKED AROUND IT.

11/26/2017
Components: AIR BAGS
Incident Date: 11/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF0BR******
Summary

TAKATA RECALL -- COMPLAINT: GENERAL MOTORS HAS FAILED TO OFFER A SCHEDULE, PARTS AND A PROCEDURE TO REPAIR PASSENGER SIDE TAKATA AIR BAG PROBLEM AFTER 6 YEARS! PLEASE HELP?

11/21/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 09/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2CE08BR******
Summary

THE DASH IS CRACKING IN SEVERAL LOCATIONS. IT HAS A LARGE CRACK ABOVE THE INSTRUMENT CLUSTER AND ALSO AROUND THE PASSENGER AIRBAG.

11/17/2017
Components: AIR BAGS
Incident Date: 11/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2CE05BR******
Summary

TAKATA RECALL. THE AIR BAGS IN THE VEHICLE ARE DANGEROUS AND GM STILL HAS NOT REPLACED THEM

11/16/2017
Components: UNKNOWN OR OTHER
Incident Date: 11/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF5BR******
Summary

THE VEHICLE DASH BOARD HAS A CRACK RIGHT NEAR THE PASSENGER SIDE AIR BAG, ALSO A CRACK TOWARDS THE TOP OF THE STEERING WHEEL. THE CRACK APPEARS TO HAVE COMPROMISED THE DASHBOARD ALL THE WAY TO THE PASSENGER-SIDE AIRBAG.

11/15/2017
Components: AIR BAGS
Incident Date: 05/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1AE0XBR******
Summary

TAKATA RECALL SINCE 2016 BUT MANUFACTURE HAS REFUSE TO REPLACE THE AIR BAG. I HAVE CONTACTED THE AUTHORIZED GMC DEALER "THORSON BUICK & GMC" NUMBER OF TIME , HOWEVER THEY INDICATE MANUFACTURE DOES NOT HAVE THE REPLACEMENT.

11/14/2017
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF1BR******
Summary

2011 GMC YUKON DENALI HAS 2 CRACKS ON THE DASHBOARD POSING A SAFETY CONCERN. ONE CRACK IS AT THE CORNER OF THE PASSENGER SIDE AIRBAG AND THE OTHER IN FRONT OF THE STEERING WHEEL. THIS IS AN OBVIOUS DEFECT THAT HAS YET TO BE ADDRESSED BY THE NHTSA OR GMC. THE CONCERN IS AIRBAG DEPLOYMENT AND PIECES OF THE CRACKED DASH BECOMING PROJECTILES.

11/10/2017
Components: AIR BAGS
Incident Date: 11/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF3BR******
Summary

TAKATA RECALL HAVE NOT GOTTEN THEM REPLACED AS OF NOV--CALLED TWICE

11/10/2017
Components: UNKNOWN OR OTHER
Incident Date: 11/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKF2EEF9BR******
Summary

THE DASHBOARD IS CRACKED AT THE CORNER OF THE PASSENGER SIDE AIRBAG. THIS CRACKED HAS APPEARED TO CAUSE THE MIDDLE SECTION OF THE DASH TO SAG. I'M AFRAID THAT IF THE AIRBAG IS DEPLOYED, THE CONDITION OF THE DASH WILL CAUSE UNNECESSARY INJURY. THIS EXACT PROBLEM SEEMS TO BE A COMMON ISSUE AMONG THIS MODEL.

11/06/2017
Components: AIR BAGS
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1AE00BR******
Summary

"TAKATA RECALL" CONTACTED GM DEALER IN BATON ROUGE LOUISIANA AND WAS TOLD THERE ARE NO FIXES TO THIS RECALL. WHAT DO I NEED TO DO TO ENSURE MY EMPLOYEES SAFETY WHILE OPERATING THIS VEHICLE

11/03/2017
Components: AIR BAGS
Incident Date: 05/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1AE07BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MARK CHRISTOPHER AUTO CENTER (2131 E CONVENTION CENTER WAY, ONTARIO, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/31/2017
Components: AIR BAGS
Incident Date: 07/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF5BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (JIM ELLIS CHEVROLET, 5900 PEACHTREE BLVD, ATLANTA, GA 30341) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/30/2017
Components: AIR BAGS
Incident Date: 10/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1AE04BR******
Summary

I AM BEING TOLD THAT UNTIL GM FINDS A SOLUTION, THERE IS NOTHING I CAN DO. MY CLEAR CONCERN IS THAT I CARRY MY 3 CHILDREN IN THIS CAR. I BOUGHT A BIGGER VEHICLE FOR THE SAFETY OF MY FAMILY AND NOW I AM STUCK WITH A CAR WITH FAULTY AIRBAGS. I HOPE THAT GM DOES NOT WAIT UNTIL SOMEONE HAS A DEATH DUE TO FAULTY AIRBAGS, I CAN ASSURE YOU THAT IT WILL BE FAR MORE EXPENSE.

10/26/2017
Components: AIR BAGS
Incident Date: 05/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CE09BR******
Summary

TAKATA RECALL

10/25/2017
Components: AIR BAGS
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1HE02BR******
Summary

TAKATA RECALL. DEALER HAS REFUSED TO REPLACE THE BAG NUMEROUS TIMES SINCE THE RECALL WAS ISSUED. THERE HAS BEEN NO ACCIDENT OR ACTUAL EVENT THAT INVOLVED THE AIR BAG

10/24/2017
Components: AIR BAGS
Incident Date: 10/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF2BR******
Summary

I CONTINUE ASKING FOR THE REPLACEMENT OF THESE AIRBAGS AND THE DEALERSHIP CONTINUES TO CLAIM THAT THE FIX IS NOT AVAILABLE.

10/24/2017
Components: AIR BAGS
Incident Date: 10/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CE05BR******
Summary

TAKATA RECALL- I AM STULL WAITING FOR THE REPAIR ON MY AIRBAGS. I HAVENT BEEN IN AN ACCIDENT AND SURELY DONT WANT TO GET INJURED WITH THE FAULTY AIRBAGS!!!!

10/23/2017
Components: AIR BAGS
Incident Date: 10/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2MEF5BR******
Summary

TAKATA RECALL - GM HAS FAILED TO PROVIDE A TIMELY REPLACEMENT.

10/23/2017
Components: AIR BAGS
Incident Date: 04/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CE03BR******
Summary

TAKATA RECALL: REMEDY NOT AVAILABLE. THERE HAS NOT BEEN AN INCIDENT WITH THIS VEHICLE.

10/21/2017
Components: AIR BAGS
Incident Date: 10/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF8BR******
Summary

TAKATA RECALL: AIRBAG RECALL AS OF MAY 2016. I HAVE YET TO BE CONTACTED ABOUT A FIX. DEALER SERVICE CENTER DOES NOT THINK THERE IS A RECALL ALTHOUGH I HAVE CHECKED ALL LEGITIMATE SITES AND INDEED THERE IS. I WOULD LIKE THIS FIXED ASAP AS THIS AIRBAG ISSUE IS ESPECIALLY VOLATILE IN HOT AND HUMID WEATHER WHICH IS THE ONLY WEATHER WHERE I LIVE!

10/21/2017
Components: AIR BAGS
Incident Date: 05/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF5BR******
Summary

TAKATA RECALL - DEALERSHIP WILL NOT REPALCE EVEN AFTER SEVERAL REQUESTS

10/11/2017
Components: UNKNOWN OR OTHER
Incident Date: 04/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF3BR******
Summary

CRACKED DASHBOARD ON DRIVER SIDE. CAR IS GARAGED AND RARELY EXPOSED TO HOT SUN ON THE DASHBOARD

10/11/2017
Components: AIR BAGS
Incident Date: 10/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF2BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MIDLAND BUICK GMC CADILLAC (3205 W WALL ST, MIDLAND, TX 79701; 432-897-0665) WHO INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/09/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 11/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF0BR******
Summary

THE PLASTIC DASHBOARD IS CRACKED ON TOP OF GAUGE CLUSTER. I AM CONCERNED THE DASH MAY SHATTER IN A CRASH IF THE AIR BAGS DEPLOY DUE TO THE CRACK CAUSING THE ENTIRE DASH TO BE COMPROMISED.. THIS IS A SAFETY ISSUE SHOULD A AIRBAG DEPLOYMENT HAPPEN. I HAVE NOTICED THE DASH HAS BEEN CRACKED FOR ABOUT A YEAR BUT DIDNT FIND OUT UNTIL TODAY THAT IT HAS BEEN AN ONGOING ISSUE WITH OTHER GM OWNERS.

09/29/2017
Components: WHEELS,SERVICE BRAKES
Incident Date: 09/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKFK66UX6J******
Summary

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT THE DRIVER SIDE WHEEL SEIZED AND THE BRAKES INDEPENDENTLY ENGAGED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,431.

09/25/2017
Components: STRUCTURE
Incident Date: 06/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1KE02BR******
Summary

THE DASHBOARD AROUND THE AIRBAG IS CRACKED. THE DASHBOARD IN FRONT OF THE DRIVER IS CRACKED IN 2 PLACES. IN THE EVENT OF A CRASH, THE DASHBOARD COULD BECOME A PROJECTILE DUE TO THE NUMEROUS CRACKS.

09/19/2017
Components: UNKNOWN OR OTHER
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF1BR******
Summary

THE DASHBOARD IN OUR 2011 GMC YUKON DENALI CRACKED DIRECTLY ABOVE THE AUDIO/NAVIGATION CONSOLE. IT NOW VIBRATES AND MOVES DURING NORMAL DRIVING, PARTICULARLY ON THE HIGHWAY. WE HAVE NEVER PLACED OR MOUNTED ANYTHING ON THE DASHBOARD, AND THE TRUCK WAS NOT IN USE DURING THE APPROXIMATE TIME OF CRACKING, STRONGLY SUGGESTING THIS IS A MANUFACTURING DEFECT.

09/16/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CE06BR******
Summary

MULTIPLE CRACKS IN THE DASH, INCLUDING ONE BY THE PASSENGER AIRBAG; TRUCK HAS BEEN GARAGE KEPT FOR ENTIRE LIFE, SO IT IS NOT FROM SUN DAMAGE. THERE ARE MANY COMPLAINTS OF THE SAME ISSUE ONLINE, AND EVERY TIME I RIDE IN A LYFT OR UBER YUKON OR TAHOE THAT IS A 2007-2014 MODEL, I SEE THE SAME CRACKS - THIS ISSUE IS PROLIFIC.

09/05/2017
Components: STRUCTURE
Incident Date: 05/10/2017
Crash: No
Fire: No
Summary

MY DASH KEEPS CRACKING ONE OF WHICH IS NEXT TO AIR BAG! 80K MILES

08/21/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 11/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF7BR******
Summary

THE DASH IS CRACKED IN SEVERAL PLACES AND AROUND THE AIR BAG.

08/17/2017
Components: UNKNOWN OR OTHER
Incident Date: 08/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF6BR******
Summary

CRACKED DASHBOARD. POSSIBLE INJURY OR DEATH RESULTING FROM DEPLOYMENT OF THE AIRBAGS WITH A CRACKED DASHBOARD. THERE IS A WIDESPREAD PROBLEM AS INDICATED BY THE NUMBER OF INTERNET COMPLAINTS AND NEWS RELATED STORIES.

08/13/2017
Components: UNKNOWN OR OTHER
Incident Date: 01/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEFXBR******
Summary

THE DASHBOARD SPONTANEOUSLY CRACKED AND IS UNSAFE. THOUSANDS OF VEHICLES HAVE THIS DEFECT AND GMC IS IGNORING THE PROBLEM. THERE IS A MANUFACTURING DEFECT WHERE THERE IS NOT ENOUGH BRACKETS FOR THE LENGTH OF THE DASHBOARD THAT CREATES THE CRACKING. EVEN IF YOU SPEND $1200 TO REPAIR IT BECAUSE OF THE FAULTY DESIGN IT WILL CRACK AGAIN. A RECALL MUST BE INITIATED. NEWER MODELS HAVE BEEN CHANGED TO CORRECT THE ISSUE. GM OFFERS NO HELP TO CONSUMERS ON THIS ISSUE.

08/12/2017
Components: UNKNOWN OR OTHER
Incident Date: 04/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF5BR******
Summary

CRACKED DASH FROM MIDDLE OF DASH TO DRIVERS SIDE INSTRAMENT CLUSTER AND ON PASSENGER SIDE GOES TO AIRBAG. IT CRACKED OVER TIME. UNKNOWN CAUSE BUT MANY HAVE BEEN REPORTED WITH SAME DEFECT

08/09/2017
Components: ENGINE
Incident Date: 08/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF2BR******
Summary

TL* THE CONTACT OWNS A 2011 GMC YUKON. WHILE DRIVING 55 MPH, THE ENGINE STALLED AND A LOUD POPPING AND KNOCKING NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER, BUT WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LIFTERS IN THE ENGINE WERE DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 177,199.

08/07/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEFXBR******
Summary

MY GMC DENALI 2011 DASHBOARD SUDDENLY CRACKED IN TWO PLACES -THEY ARE CLEARLY STRESS CRACKS WITH NO SUPPORT UNDERNEATH. ONE CRACK IS ON THE CORNER OF THE PASSENGER AIR BAG, OTHER ABOVE STEERING WHEEL. SHOULD THE PASS AIRBAG DEPLOY, I'M NOT SURE IF IT WOULD WORK PROPERLY. THERE ARE HUNDREDS OF IDENTICAL SITUATIONS WITH THESE MODELS IN PARTICULAR. GMC OFFERS NO COMPENSATION BECAUSE THERE ARE 100S OF COMPLAINTS OUT THERE REGARDING THIS ISSUE, MAYBE MORE. WEBSITES ARE ORGANIZED FOR GMC CRACKED DASHBOARDS! THIS VEHICLE HAS NO ACCIDENT HISTORY. IT CRACKED RANDOMLY. THE DASH NEEDS TO BE REPLACED BECAUSE THE CRACKS ARE GROWING WITH THE VIBRATION OF THE CAR WHILE IN MOTION. THANK YOU

07/26/2017
Components: AIR BAGS
Incident Date: 07/03/2017
Crash: No
Fire: No
Vehicle Identification Number: GKS2EEF0BR1******
Summary

DASH IS CRACKED NEAR PASSENGER AIR BAG AND OBOVE INSTRUMENT CLUSTER. THIS DASH HAS ALREADY BEEN REPLACED ONE TIME BY GM FOR THE SAME PROBLEM.

07/16/2017
Components: UNKNOWN OR OTHER
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2CE09BR******
Summary

MY DASHBOARD IS CRACKED ON THE DRIVER SIDE. THIS HAPPENED RECENTLY, ALTHOUGH THERE IS EVIDENCE OF A REPAIR OF ANOTHER CRACK BY THE PASSENGER AIRBAG BEFORE I BOUGHT IT.

07/16/2017
Components: AIR BAGS
Incident Date: 09/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF7BR******
Summary

I HAVE A 2011 YUKON DENALI AND THE DASH HAS CRACKED AND I AM WORRIED ABOUT THE AIR BAGS. I AM NOT SURE WHY OR HOW THIS HAPPENED, BUT IT HAS HAPPENED TO OVER 6000 VEHICLES (PLEASE SEE FACEBOOK PAGE - 07-13 GM CRACKED DASH SAFETY HAZARD FOR ALL TRUCKS) AND GMC IS NOT STANDING BEHIND THIS PROBLEM.

07/11/2017
Components: AIR BAGS,STRUCTURE
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CE0XBR******
Summary

CRACKED DASH ON MY 2011 YUKON. WHEN I PAID ALMOST $50,000 FOR A NEW VEHICLE I EXPECT IT TO LAST LONGER THAN 70,000 MILES BEFORE IT STARTS BREAKING. MY DASH IS CRACKING IN THE SAME PLACE AS THE REST OF THE WORLD. IT IS ONLY A MATTER OF TIME WHEN MY AIR BAG IS GOING TO EXPLODE BECAUSE OF THE DASH AND ONE OF MY CHILDREN WILL BE INJURED. IS THAT WHAT IT'S GOING TO TAKE?

07/05/2017
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF6BR******
Summary

THE DASHBOARD HAS A LONG HORIZONTAL CRACK ACROSS THE MIDDLE. IF THE AIRBAG WAS DEPLOY, IT WOULD SEND SHARP SHARDS SPEEDING ACROSS THE INTERIOR OF THE CABIN. NOTE: I HAD TO FILL IN A DATE BELOW ABOUT WHEN THE INCIDENT HAPPENED -- I'M NOT SURE OF THE EXACT DATE. AS SUCH, I FILLED IN 1/1/16). THE ACTUAL DATE WAS A FEW WEEKS OR DAYS BEFORE I WENT TO CARL BLACK DEALERSHIP TO SEE IF THEY WOULD REPLACE IT FOR FREE.

07/01/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 05/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF8BR******
Summary

MY DASHBOARD HAS SEVERAL CRACKS ACROSS ON BOTH SIDES. HOPE THIS NOT AFFECT AIRBAG SAFETY. RIDING DOWN ROAD WHEN NOTICED THE CRACK; SEEMS TO BE WORSE OR INCREASING IN SIZE.

06/20/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF9BR******
Summary

MY YUKON DASH IS CRACKED IN 2 PLACES. THE DASH IS FLAPPING DUE TO THE WEIGHT OF THE SPEAKER. I AM CONCERNED ABOUT HAVING AN ACCIDENT AND THE AIRBAGS DEPLOYING AND SENDING SHARDS OF PLASTIC EVERYWHERE. I HAVE YOUNG GRANDCHILDREN. THIS IS NOT A CHEAP VEHICLE. WE BOUGHT THE BEST. I AM SHOCKED THIS IS NOT A RECALL. I AM VERY CONCERNED.

06/20/2017
Components: AIR BAGS
Incident Date: 05/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1HE01BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (GUNN BUICK/GMC IN SELMA, TEXAS) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/15/2017
Components: UNKNOWN OR OTHER
Incident Date: 06/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF2BR******
Summary

THERE IS A DEFINITIVE, UNPROVOKED CRACK THAT APPEARED ON THE DASHBOARD OF MY 2011 YUKON DENALI WHEN IT WAS STATIONARY IN MY SECURE GARAGE. THE ENTIRE TOP PANEL NOW SHAKES AND VIBRATES AS A RESULT OF THIS CRACK. I TRAVEL WITH TWO SMALL CHILDREN WITH ME ON A DAILY BASIS, AND AM GROSSLY CONCERNED THAT AS THE CRACK CONTINUES TO GROW LARGER, SO DOES THE POSSIBILITY THAT SHOULD MY AIRBAGS DEPLOY IN THE CASE OF AN ACCIDENT, ONE OF MY SMALL CHILDREN OR MYSELF WILL BE FURTHER INJURED BY THE BROKEN PLASTIC ON THE DASHBOARD. IN MY OPINION, THIS IS INDEED A SAFETY ISSUE.

06/14/2017
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF5BR******
Summary

THE VEHICLE WAS STATIONARY WHEN LARGE CRACK FIRST APPEARED IN THE DASHBOARD. THE CRACK ORIGINATED FROM THE FRONT WINDSHIELD A N RUNS TOWARD THE DRIVER SEAT. THE CRACK MAKES A Y SHAPE AS IT APPROACHES THE DRIVERS SEAT. THE DASH MAKES A VIBRATING/RATTLING NOISE FROM THE CRACKED AREA AND THE CRACK CONTINUES TO SLOWLY SPREAD.

06/13/2017
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF9BR******
Summary

THERE IS A DEEP CRACK IN MY DASHBOARD OVER THE STEERING WHEEL AND A SLIGHT CRACK IN THE DASHBOARD NEAR THE AIRBAG BY THE PASSENGER SEAT. THE CRACK KEEPS SPREADING. MY DASHBOARD VIBRATES AND SHAKES WHEN I DRIVE.

06/12/2017
Components: UNKNOWN OR OTHER
Incident Date: 04/09/2017
Crash: No
Fire: No
Summary

THE DASHBOARD HAS CRACKED ALL OVER. FLAPS AND MAKES HORRIBLE SOUNDS WHEN DRIVING. VERY DISTRACTING AND UGLY.

06/11/2017
Components: UNKNOWN OR OTHER
Incident Date: 05/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF6BR******
Summary

I HAVE TWO CRACKS ON MY DASH ONE AT THE TOP LEFT OF PASSENGER SIDE AIR BAG IT IS ABOUT ONE INCH LONG. THIS PARTICULAR CRACK IS IN THE SAME LOCATION WHERE 6,000 MEMBERS ON A FACEBOOK PAGE HAVE THE EXACT SAME CRACK. THE OTHER CRACK IS IN THE CENTER OF THE DASH ON THE WINDSHIELD VENT. I AM WANTING A FORMAL INVESTIGATION FOR THIS ISSUE! WE DO NOT KNOW WHEN OR IF WE WILL EVER BE INVOLVED IN AN ACCIDENT, BUT THE CRACK NEAR THE AIRBAG IS A POTENTIAL HAZARD FOR PLASTIC SHARDS BLOWN OUT AS SHRAPNEL CAUSING MORE INJURY IN THE EVENT THE AIRBAG DEPLOYS.

05/31/2017
Components: UNKNOWN OR OTHER
Incident Date: 05/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF6BR******
Summary

MULTIPLE CRACKS IN THE DASHBOARD.

05/25/2017
Components: STRUCTURE
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF9BR******
Summary

I HAVE TWO CRACKS ON MY DASH ONE AT THE PASSENGER SIDE AIR BAG IT IS ABOUT ONE INCH LONG.THE OTHER CRACKS IS MUCH LONGER.IF IS ON THE DRIVERS SIDE NEAR THE AREA THAT IS HUMPED UP AT THE STEERING WHEEL. WHEN I BOUGHT THIS CAR THE CRACKS WERE VERY SMALL THE ONE NEAR THE STEERING WHEEL JUST KEEPS GETTING BIGGER!

05/21/2017
Components: UNKNOWN OR OTHER
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CE01BR******
Summary

DASH CRACKING OVER INSTRUMENT PANEL AND OVER PASSENGER SIDE AIRBAG; CONCERNED OF THE SAFETY FOR PASSENGER GIVEN THE DEFECT OF THE DASH HOUSING THE PASSENGER AIRBAG

05/12/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1AE02BR******
Summary

DASH SEVERELY CRACKING. HAS NOT BEEN INVOLVED IN ANY ACCIDENTS IT JUST STARTED ON IT'S OWN AND IS GRADUALLY GETTING WORSE. I NOTICE IT MORE AND MORE EVERY TIME I GET IN MY TRUCK. I NOTICED IT PROBABLY SOMETIME LAST YEAR. THERE IS ALSO A FACEBOOK GROUP WITH SO MANY OTHER PEOPLE THIS IS HAPPENING TOO. I THINK GMC IS USING CHEAP DEFECTIVE MATERIALS! HTTPS://M.FACEBOOK.COM/GROUPS/251892298253/

05/10/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF5BR******
Summary

MY DASH STARTED CRACKING I UNDERSTAND THIS IS A BIG PROBLEM ON GMC VEHICLES

04/28/2017
Components: AIR BAGS
Incident Date: 07/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1KE01BR******
Summary

TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE DEALER WAS CONTACTED SEVERAL TIMES AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER CALLED GMC 3X AND LOCAL DEALER 2X- AIRBAGS NOT AVAILABLE WHEN CONSUMER FIRST CALLED ON 6/1/17*JB

04/19/2017
Components: AIR BAGS,STRUCTURE
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF9BR******
Summary

TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AROUND THE PASSENGER SIDE AIR BAG AREA THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 06/02/17*LJ THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND OFFERED TO PAY HALF OF THE REPAIR COSTS. THE CONSUMER ACCEPTED. UPDATED 10/19/2017*JS

04/12/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 06/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF9BR******
Summary

TAKATA RECALL. STILL NO WORD ON ANYONE CONTACTING ME. DID RECEIVE LETTER IN JULY. CRACKED DASH IN MANY LOCATIONS. PURCHASED NEW. GARAGE KEPT. BEGAN FEW YEARS AFTER PURCHASE. MIRROR MOTOR DRIVER SIDE BROKEN AFTER TWO - THREE YEARS. BROKEN HANDLE FRONT PASSENGER OUTSIDE DOOR HANDLE PLASTIC AN CAME OFF IN MY WIFE'S HAND AFTER FEW YEARS. REALLY! SHE'S BARELY IN MY TRUCK. CAN PROVIDE MANY PHOTOS IF NEEDED. IN ALL CASED DEALERS WOULDN'T DO ANYTHING.

04/04/2017
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CE01BR******
Summary

THE DASH ABOVE THE INSTRUMENT PANEL IS SEVERELY CRACKED AND WITHOUT ANY REASON. THERE IS ALSO ANOTHER CRACK IN THE CENTER AREA. IF AIR BAG DEPLOYED NOT SURE WHAT COULD HAPPEN. CAR HAS ALWAYS BEEN KEPT OUT OF EXTREME WEATHER IN A GARAGE. I HAVE OWNED OTHER GMC YUKONS AND HAVE NEVER HAD THIS PROBLEM BEFORE.

03/28/2017
Components: AIR BAGS
Incident Date: 03/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1MEF3BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. UPON STARTING THE VEHICLE, A SERVICE AIR BAG MESSAGE WAS DISPLAYED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS WAITING TO BE DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 80,214.

02/28/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF1BR******
Summary

TAKATA RECALL - MY AIRBAGS HAVEN'T BEEN REPLACED. I PURCHASED THE VEHICLE AS A CERTIFIED PREOWNED VEHICLE 6/2014 AND PURCHASED AN EXTENDED WARRANTY. SHORTLY AFTER, I NOTICED MY DASH WAS CRACKED. I TOOK VEHICLE IN AND WAS TOLD ABOUT THE TAKATA AIRBAGS. WAS ALSO TOLD THE SIZE OF THE AIRBAG CAUSES DASHES TO CRACK. THEY REPLACED IT 8/14. APPROX 6 MONTHS LATER IT CRACKED AGAIN, THIS TIME ITS MUCH WORSE. THEY WON'T REPAIR IT FOR FREE OR UNDER WARRANTY. THEY ONLY OFFER A 1 TIME COURTESY REPAIR. THEY ALSO SAID IT WILL CONTINUE TO CRACK BECAUSE OF THE AIRBAG. SO NOW WHAT? I'M SUPPOSED TO DRIVE THIS WAY. THE ENTIRE DASH RATTLES WHILE DRIVING. IF I DRIVE OVER SPEED BUMPS YOU CAN SEE IT BOUNCE. IF THE DASH IS CRACKED AND THE AIRBAGS ARE DEFECTIVE, HOW DO I PROTECTED FOR POSSIBLE INJURY? AM, I SUPPOSED TO KEEP SHELLING OUT $250 FOR DASH REPLACEMENTS THAT WILL CONTINUE TO CRACK? PLEASE HELP! I LIKE MY VEHICLE OTHERWISE, BUT THIS IS NOT SAFE. AND, IT'S A TOP DOLLAR DENALI. UNACCEPTABLE. I'M NOT SURE WHEN IT CRACKED. I WOULD SAY IT WAS STATIONARY, BECAUSE I DIDN'T REALIZE IT WAS CRACKED UNTIL I WAS ON THE ROAD AND HEARD IT RATTLE.

02/28/2017
Components: AIR BAGS
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2CE0XBR******
Summary

TAKATA RECALL

02/27/2017
Components: AIR BAGS
Incident Date: 12/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CE03BR******
Summary

CRACK IN DASHBOARD RUNNING FROM DRIVERS SIDE ALL THE WAY OVER TO THE PASSENGER AIR BAG. I FEEL LIKE THIS WOULD BE A DANGER IF THE PASSENGER AIR BAG WERE TO DEPLOY. I ALSO FEEL THAT THIS IS A FACTORY DEFECT. I WOULD APPRECIATE VERY MUCH IF YOU COULD HELP WITH THIS PROBLEM. THANK YOU [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

02/23/2017
Components: STRUCTURE
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2MEFXBR******
Summary

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED AT THE FRONT PASSENGER SIDE AIR BAG AREA AND AT THE DRIVER SIDE VENT DEFROSTING SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DASHBOARD WAS NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

02/22/2017
Components: UNKNOWN OR OTHER
Incident Date: 01/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF3BR******
Summary

DASH CRACKING ON MY GMC YUKON DENALI. I HAVE 3 CRACKS IN MY DASH. ONE TO THE LEFT OF MY INSTRUMENT CLUSTER. IT IS ABOUT 10" LONG. I ALSO HAVE 2 CRACKS ON THE LEST SIDE OF THE PASSENGER AIR BAG. THE 2 CRACKS ON THE PASSENGER AIR BAG MIGHT SEND THIS BROKEN DASH PIECE FLYING LIKE A MISSILE SHOULD THE PASSENGER AIR BAG DEPLOY. I TOOK MY DENALI INTO THE DEALER ON 1-2016. AT THIS TIME THEY OFFERED ME A CUSTOMER ASSISTANCE PROGRAM TO HELP ME PAY FOR A NEW DASH. AT THAT TIME THERE WAS ONLY ONE CRACK ABOUT AN INCH LONG ON THE LEFT SIDE OF THE INSTRUMENT CLUSTER. I DIDN'T FEEL A REPLACEMENT WAS WARRANTED AT THAT TIME. NOW WITH 3 CRACKS I WOULD LIKE THE DASH REPLACED. I CONTACTED GMC ABOUT THIS IN 2-2017 AND NOW THEY DON'T EVEN OFFER THE CUSTOMER ASSISTANCE PROGRAM.

02/11/2017
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CE06BR******
Summary

DASHBOARD CRACKED 2 YEARS AFTER PURCHASED. REPLACED BY LOCAL DEALERSHIP THEN CRACKED AGAIN 2 YEARS LATER OUT OF WARRANTY. APPARENTLY THE IN STOCK REPLACEMENTS WERE OF THE SAME DEFECTIVE DESIGN AS ORIGINALS.

01/30/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1AE00BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16B381000(AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/18/17*JS

01/13/2017
Components: UNKNOWN OR OTHER
Incident Date: 12/19/2016
Crash: No
Fire: No
Summary

CRACKED DASH OF. CENTER AND BEHIND THE STEERING WHEEL. DECEMBER I GOT IN THE VEHICLE AND NOTICED A BLACK LINE ON THE DASH. CLOSER OBSERVATION, I FOUND A CRACK. 1000 DOLLARS TO REPAIR. I AM CONCERNED ABOUT AIR BAG RELEASE AND THE INTEGRITY OF THE DASH.

01/07/2017
Components: STRUCTURE
Incident Date: 12/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF2BR******
Summary

ONE WEEK AFTER PURCHASING, NOTICED CRACK IN DASH IN UPPER LEFT HAND CORNER OF AIRBAG ON PASSENGER SIDE. I DO NOT KNOW IF THIS HAPPENED WHILE DRIVING OR SITTING IN MY GARAGE. VERY CONCERNED IF THIS WILL AFFECT THE EFFECTIVENESS OF THE AIRBAG OR POSSIBLY CAUSE AN INJURY IN THE EVENT OF DEPLOYMENT.

01/05/2017
Components: STRUCTURE
Incident Date: 11/20/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 GMC YUKON. UPON ENTERING THE VEHICLE, THE CONTACT NOTICED TWO CRACKS IN THE DASHBOARD ON THE DRIVER SIDE BEHIND THE STEERING WHEEL. THE CRACKS EXPANDED OVER TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. UPDATED 02/22/2017*CT

12/30/2016
Components: STRUCTURE
Incident Date: 06/01/2016
Crash: No
Fire: No
Summary

SEVERELY CRACKED DASHBOARD. VEHICLE IS GARAGED AND WE USE A SUNSHADE WHEN PARKED OUTSIDE.

12/29/2016
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 12/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF7BR******
Summary

I WAS ON THE HIGHWAY DRIVING THROUGH BOSTON IN THE FAST LANE, GOING ABOUT 70MPH WHEN ALL OF A SUDDEN THE STABILITY CONTROL LIGHT CAME ON WITH THE CHECK ENGINE LIGHT AND THE ENGINE REDUCED POWER LIGHT AND MY VEHICLE TOTALLY LOST POWER TO THE GAS PEDAL. I WAS ABLE TO GET INTO THE SLOW LANE BUT MY VEHICLE WAS NOT ABLE TO GO FASTER THAN 35MPH AND THERE WAS HARDLY POWER TO MY GAS PEDAL. LUCKILY, I MADE IT TO AN OFF RAMP, AS I STARTED TO COME TO A STOP, THE ENGINE WAS RUNNING VERY ROUGH AND IT FELT LIKE IT WAS SHAKING THE VEHICLE BACK AND FORTH. I BARELY MADE IT INTO A EMPTY PARKING LOT AND SHUT THE ENGINE OFF. I MANAGED TO MAKE IT TO MY MECHANIC, WHO GOT A THROTTLE SENSOR CODE FROM THE ENGINE. HE TOLD ME ABOUT A SPECIAL COVERAGE ADJUSTMENT #12273B FROM GMC, REGARDING THIS EXACT ISSUE AND TOLD ME TO TAKE IT TO GMC. GMC TOLD ME, MY VEHICLE ISN'T LISTED FOR THIS ADJUSTMENT, EVEN THOUGH, IT SAYS IT SHOULD COVER 2008-20111 GMC YUKONS. APPARENTLY, GMC SAID MY VIN ISN'T LISTED AS HAVING THE FAULTY PART. I ALMOST DIED THIS MORNING IN THE FAST LANE IN BOSTON WITH THE EXACT PROBLEM GMC DESCRIBES IN THE 12273B. GMC SAID I'M NOT COVERED AND HAVE TO PAY OUT OF POCKET. ABSURD. *TR

12/19/2016
Components: STRUCTURE
Incident Date: 01/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2CE04BR******
Summary

I FIRST NOTICED A CRACK ON THE DASH IN FRONT ON THE DRIVERS SIDE. SINCE NOTICING THE FIRST CRACK, OTHER CRACKS HAVE DEVELOPED.

12/01/2016
Components: SEATS,UNKNOWN OR OTHER
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2MEFXBR******
Summary

UPPER DASH HAS SPLIT. MAKING THIS A SAFETY ISSUE IF THE AIR BAGS DEPLOY. ALSO, THE HEATED SEATS ON THE PASSENGER SIDE DO NOT WORK.

12/01/2016
Components: UNKNOWN OR OTHER
Incident Date: 11/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2CE00BR******
Summary

CRACK IN THE DASH OVER THE INSTRUMENT PANEL THAT JUST OCCURRED. VEHICLE IS GARAGE KEPT.

11/21/2016
Components: WHEELS,UNKNOWN OR OTHER
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF8BR******
Summary

1) DASHBOARD IS CRACKING ON THE DRIVERS SIDE. THE CRACK HAS PROGRESSED DIRECTLY OVER THE ARCHED AREA OF THE DASHBOARD OVER THE INSTRUMENT PANEL. THE CRACK HAS PROGRESSED TO THE POINT THAT THE DASHBOARD IS FLAPPING WHERE THE CRACK IS LOCATED. 2) TWO OF MY TIRES ARE LOSING AIR PRESSURE DUE TO CORROSION PROBLEMS WITH THE CHROME RIMS/WHEELS. ONE OF THE RIMS HAS A 2 INCH CRACK IN THE CHROME FINISH.

11/17/2016
Components: STRUCTURE
Incident Date: 11/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEFXBR******
Summary

MIDDLE OF DASHBOARD CRACKED AND COMING A PART. PIECES BEGINNING TO FALL OFF. FEAR THAT IF AIR BAGS WERE TO DEPLOY IN AN ACCIDENT - THE PIECES OF PLASTIC WOULD BECOME EMBEDDED IN THE BODY OF THOSE IN THE CAR.

11/17/2016
Components: AIR BAGS
Incident Date: 11/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF3BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. WHILE ATTEMPTING TO TRADE IN THE VEHICLE AT A DEALER, THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT WAS ALSO INFORMED THAT THE REMEDY WAS NOT YET AVAILABLE TO REMEDY THE RECALL. THE MANUFACTURER WAS NOTIFIED; HOWEVER, THE CONTACT WAS INFORMED THAT THERE WAS NO TIME LINE FOR THE REMEDY PARTS TO BE MADE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/15/2016
Components: AIR BAGS,STRUCTURE
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF9BR******
Summary

2011 GMC YUKON. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR FRONT PASSENGER AIRBAG RECALL, DEALERSHIP REFUSES TO REPAIR MULTIPLE CRACKS IN DASHBOARD. *SMD

10/24/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF8BR******
Summary

DASH HAS CRACKED IN SEVERAL PLACES AND APPEARS IT CREATE PROBLEMS WITH AIRBAG IF A CRASH OCCURRED. THIS HAS HAPPENED IN THE ABSENCE OF ANY KIND OF CRASH. VEHICLE SPENDS MOST OF ITS TIME IN A CLOSED GARAGE

10/17/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEFXBR******
Summary

FIRST CRACK IN THE DASH WAS AT LESS THAN 40K MILES. NOW HAVE MULTIPLE CRACKS AND A FLAPPING DASHBOARD. POTENTIAL ISSUE WITH PIECES OF THE DASH ACTING AS A PROJECTILE DURING AIRBAG DEPLOYMENT CAUSING INJURIES.

10/12/2016
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 04/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1HE07BR******
Summary

CRACKING DASH BOARD AROUND PASSENGER AIRBAG

10/11/2016
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 01/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF3BR******
Summary

AT 50K MILES A CRACK IN THE DASH HAD BEGUN. NOW AT 80K THERE IS A CRACK ON BOTH SIDES OF THE VENT IN THE CENTER OF THE DASH. ON ONE SIDE, IT HAD 2 CRACKS AND NOW THERE IS A LARGE TRIANGLE SHAPE PIECE MISSING. NO WAY TO KNOW WHERE THAT PIECE WENT AND IF IT WILL CAUSE PROBLEMS DOWN IN THE DASH. VERY DISAPPOINTING GIVEN THE PRICE OF THIS VEHICLE MANY AND GMC ISN'T WILLING TO TAKE RESPONSIBILITY FOR THE PROBLEM. *TR

10/06/2016
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 10/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2MEF6BR******
Summary

THE DASHBOARD OF MY 2011 YUKON IS CRACKING IN MULTIPLE LOCATIONS, INCLUDING AROUND THE AIRBAG AREAS, CREATING A HAZARD IF THE AIRBAGS WERE TO EMPLOY.

09/26/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/04/2016
Crash: No
Fire: No
Summary

DASHBOARD CRACKED ABOVE INSTRUMENT PANEL

09/20/2016
Components: AIR BAGS
Incident Date: 05/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1AE06BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/29/16*LJ

09/18/2016
Components: STRUCTURE
Incident Date: 01/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1GEJ2BR******
Summary

2 CRACKS IN THE DASHBOARD. ONE CRACK IS LEADING TO THE PASSENGER SIDE AIRBAG - CAUSING A SAFETY RISK.

08/26/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/25/2016
Crash: No
Fire: No
Summary

THERE ARE 3 CRACKS IN THE DASHBOARD OF MY 2011 GMC YUKON. ONE CRACK IS NEAR THE LEFT FRONT CORNER OF THE PASSENGER AIRBAG. TWO CRACKS ARE LOCATED NEAR THE FRONT RIGHT SIDE OF THE INSTRUMENT PANEL. I BELIEVE THIS IS A DEFECT IN THE MATERIALS AND THE GM SHOULD REPLACE THE DASHBOARD FREE OF CHARGE. VEHICLE WAS STATIONARY.

08/24/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2CE01BR******
Summary

FOUND 2 CRACKS IN MY DASHBOARD...THIS IS NOT NORMAL WEAR AND TEAR. ONE CRACK ABOVE THE INSTRUMENT PANEL AND ONE CRACK NEAR THE PASSENGER AIRBAG. I AM VERY CONCERNED ABOUT ONE DEEP CRACK BY THE AIRBAG. IS THIS SAFE? WITH THE CONCERN OVER THE TAKATA AIR BAG ISSUES AND NO POSSIBLE WAY TO REMEDY THAT AT THIS TIME I AM WORRIED THAT THIS PRESENTS A SAFETY HAZARD TO MY FAMILY. CALLED GM AND THERE IS NOTHING THEY WILL DO UNLESS I WANT TO PURCHASE A NEW DASHBOARD??? HOW CAN THERE BE SO MANY COMPLAINTS WITH NO ACTION FROM GM?

08/17/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF6BR******
Summary

I HAVE A 2011 GMC YUKON, I RECENTLY LEARNED FROM GMC THAT THEY HAVE A KNOWN ISSUE WITH THESE VEHICLES BY WHERE THEY SHUT OFF RANDOMLY WHEN AN RFID KEY TAG IN OR AROUND THE VEHICLE INTERRUPTS THE VEHICLES ELECTRONICS. OUR VEHICLE HAS TURNED ITSELF OFF ON MULTIPLE OCCASIONS WHICH HAS CREATED A HUGE SAFETY CONCERN FOR MY FAMILY DRIVING OUR YUKON. GMC DISCOVERED/REPORTED THIS ISSUE INTERNALLY IN JUNE OF 2015, AND OUR DEALERSHIP RELUCTANTLY PROVIDED ME WITH A COPY OF THE GMC BULLETIN (SEE ATTACHED). GM SAYS THEY CANNOT FIX THE ISSUE AND WILL NOT REPURCHASE OUR VEHICLE. GM SAYS IT IS NOT A SAFETY CONCERN BUT WILL NOT PUT THAT IN WRITING, THEIR EMPLOYEE HANDBOOK DOES NOT PERMIT THEM TO PUT MATTERS LIKE THIS IN WRITING AS IT CAN BE USED AGAINST THEM IN THE EVENT OF A CATASTROPHIC FAILURE. I'VE CONTACTED EVERY LEVEL WITHIN GM, UP TO THE EXECUTIVE OFFICE, IN AN ATTEMPT TO RESOLVE MY ISSUE AND THEY HAVE RUN ME IN CIRCLES AND DENIED THE KNOW PROBLEM IS A RISK TO THE SAFETY OF MY FAMILY. THIS MESSAGING WAS REPORTED DOWN FROM THE GM EXECUTIVE LIAISON, LAWANDA DEAN, FROM A MAN NAMED ROD (WILL NOT DISCLOSE HIS LAST NAME) WHO IS THE REGIONAL MANAGER OF GMC, OVER CALIFORNIA. I'D LIKE TO KNOW WHY THIS IS NOT A RECALLABLE ISSUE, WHY GM IS ALLOWED TO NOT FIX SUCH AN ISSUE AND IF THE NHTSA WILL ASSIST ME WITH THIS MATTER. HAD GMC TOLD ME THAT MY YUKON WOULD RANDOMLY SHUT OFF WE NEVER WOULD HAVE PURCHASED IT.

08/14/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1MEF3BR******
Summary

DASH CRACKED IN 2 PLACES, ONE ABOVE THE SPEEDOMETER AND THE OTHER BY THE PASSENGER SIDE AIR BAG. NOW THAT THE CRACKS ARE THERE THE CENTER SPEAKER BOUNCES AND RATTLES WHILE DRIVING. THIS SHOWS THAT THE PLASTIC IS OBVIOUSLY BRITTLE SO IN THE EVENT OF AIR BAG DEPLOYMENT, HOW DO THEY KNOW PIECES OF THE DASH WON'T GO FLYING THROUGH THE CABIN AND INTO OUR FACES AND OUR CHILDREN'S FACES? AIR BAGS DEPLOY AT AROUND 200 MPH! I DON'T SEE HOW THEY CONCLUDE THESE CRACKS ARE NOT A SAFETY ISSUE. REDESIGN USING BETTER QUALITY MATERIALS AND GET THIS PROBLEM FIXED.

08/14/2016
Components: AIR BAGS
Incident Date: 08/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF3BR******
Summary

THE DASHBOARD OF THE VEHICLE HAS CRACKED SIGNIFICANTLY. I'M CONCERNED THAT THE INTEGRITY OF THE DASH IS NOW COMPRISED AND IF I WERE TO BE INVOLVED IN AN ACCIDENT PIECES COULD BE DISCHARGED AND INJURE MYSELF OR A PASSENGER. ADDITIONALLY, THE ISSUE COULD BE COMPOUNDED SHOULD THE AIR BAG DEPLOY AND THE BROKEN, LOOSE PORTIONS OF THE DASH BE CAUGHT IN THE DEPLOYMENT OF THE AIR BAG, DISCHARGING AT AN ACCELERATED SPEED.

08/09/2016
Components: UNKNOWN OR OTHER
Incident Date: 05/04/2016
Crash: No
Fire: No
Summary

DASH BOARD CRACKED IN HALF OVER THE AIR BAG I THINK IT CAN AFFECT AIRBAG DEPLOYMENT . IT CRACK ON INTERSTATE

08/05/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEFXBR******
Summary

MY 2011 GMC YUKON ALONG WITH COUNTLESS OTHER GM VEHICLES HAS A CRACKED DASHBOARD ABOVE THE DRIVER INSTRUMENT CLUSTER. THIS CAN POSE A SERIOUS DANGER IF THE AIRBAG DEPLOYS AND SHATTERS THE DASHBOARD WHICH IS MADE OF HARD PLASTIC CAUSING SHARDS OF PLASTIC BEING PROJECTED INTO THE VEHICLE. THIS IS A PROBLEM FOR MANY 2007 - 2013 GM VEHICLES.

08/03/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF3BR******
Summary

CRACKED DASHBOARD. AS MANY OTHERS HAVE INDICATED, THERE IS A SERIOUS FLAW IN THIS MODEL'S DASHBOARD, CAUSING SPONTANEOUS CRACKING. MINE HAPPENED JUST BEFORE MY "GENEROUS" 3 YEAR WARRANTEE EXPIRED, BUT BY THE TIME I GOT THE VEHICLE IN FOR INSPECTION, THE DEALER WAS "UNABLE" TO OFFER ANYTHING OTHER THAN REPLACEMENT OF THE ENTIRE DASH AT MY EXPENSE. THE CRACKS STARTED AT THE LEFT CORNER OF THE PASSENGER AIRBAG PANEL AS MOST OTHERS DESCRIBED. THEN THE CENTER CLIP FAILED, CAUSING THE DASH TO VIBRATE WHEN DRIVEN. THIS WAS VERY DISTRACTING. I EVENTUALLY APPLIED A SMALL DAB OF MOLDABLE EPOXY HERE TO SECURE THE DASH AND STOP THE VIBRATION. "PROFESSIONAL GRADE" ....HARDLY

08/02/2016
Components: UNKNOWN OR OTHER
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2CE09BR******
Summary

MY DASHBOARD IS CRACKING AND I PARK UNDERGROUND AT WORK AND IN THE GARAGE AT HOME, NO SUN EXPOSURE.

08/01/2016
Components: AIR BAGS
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2KE36BR******
Summary

TAMARA RECALL: WAS INFORMED BY BOTH THE DEALERSHIP AND GMC CUSTOMER SERVICE THAT THERE IS NO REMEDY AT THIS TIME AND NO TIME FRAME A REPAIR WILL BE AVAILABLE. I WAS INFORMED NOT TO HAVE A PASSENGER IN THE FRONT PASSENGER SEAT OF MY VEHICLE IN CASE OF A FRONTTILL IMPACT THE AIRBAG COULD CAUSE DEATH OR SERIOUS BODILY INJURY. SO IN SUMMING IT UP. I CAN'T HAVE ANYONE IN THE FRONT PASSENGER SEAT. REALLY THAT'S THE BEST ANSWER FROM TAKATA,GMC, AND THE HIGHWAY ADMIN.

07/30/2016
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 01/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF9BR******
Summary

THE DASHBOARD IS CRAKED IN 2 PLACES. IT WAS PREVIOUSLY REPAIRED AND CRACKED AGAIN. THE CRACK AT THE AIRBAG IS CAUSING THE THE AIRBAG TO EXTEND OUT, ALMOST POPPING OUT. THE OTHER CRACK IN THE CENTER OF THE DASHBOARD MAKES A LOUD OBNOXIOUS SOUND WHEN DRIVING. IT CAN BE SEEN MOVING UP AND DOWN AT THE CRACK. I PURCHASED A GMC YUKON BECAUSE THE QUALITY IS WIDELY KNOWN. THIS ISSUE IS RIDICULOUS! THE GMC DEALER SHIP DOES NOT WANT TO HELP OUT WITH FIXING THIS ISSUE.

07/22/2016
Components: AIR BAGS,STRUCTURE
Incident Date: 08/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CE0XBR******
Summary

THE DASH COVER IS CRACKING AND IS BROKEN. THIS IS HAPPENING CLOSE TO THE PASSENGER AIRBAG. I'M JUST WAITING FOR THE AIRBAG TO EXPLODE WHILE I AM DRIVING. THIS IS SO UNSAFE!! MY KIDS ARE IN DANGER.

07/21/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/20/2015
Crash: No
Fire: No
Summary

I NOTICED MY DASHBOARD CRACKED ABOUT A YEAR AGO. I WAS TOLD FROM MY LOCAL GM DEALERSHIP THAT IT WAS CAUSED FROM THE HEAT BECAUSE WE LIVE IN A VERY DRY/HOT CLIMATE. THAT MAY BE, BUT I HAVE LIVED IN THE SAME AREA FOR 30 YEARS AND HAVE NEVER HAD A DASH CRACK. THIS NEEDS TO BE RECALLED!

07/18/2016
Components: UNKNOWN OR OTHER
Incident Date: 01/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2GEJ9BR******
Summary

CRACKED DASHBOARD THAT EXTENDS COMPLETELY ACROSS THE DASHBOARD TO THE DRIVING CONSOLE. THE CRACK STARTS NEAR THE PASSENGER AIRBAG.

07/18/2016
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF5BR******
Summary

I HAVE READ HUNDREDS OF POST ABOUT THE DASH CRACKING. MY DASH STARTED WITH A SMALL CRACK AT THE PASSENGER AIR BAG AND HAS SINCE CAUSED A LARGER CRACK CLOSER TO THE DRIVER. THE CRACK ALLOWS THE DASH TO LIBERATE CAUSING IT TO CRACK FURTHER. IT IS RIDICULOUS HOW MANY PROBLEMS ARE OUT THERE WITH NO RECALL. DEALERS CONTINUE TO TELL ME THAT IT IS UP TO GENERAL MOTORS THEIR HANDS ARE TIED. MAY POSSIBLY BE THE LAST GM PRODUCT I WILL OWN. IF THIS IS NOT A SAFETY ISSUE WHAT IS? IF MY AIRBAG DEPLOYS, PLASTIC SHRAPNEL WILL FILL THE CAB.

07/18/2016
Components: AIR BAGS,STRUCTURE
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CE0XBR******
Summary

I'M A 2011GMC YUKON OWNER THAT HAS A CRACKED DASH THAT IN ONLY A MATTER OF TIME IS GOING TO AFFECT THE AIR BAG. WHEN I REACHED OUT TO GMC, THEY TOLD THAT I WOULD HAVE TO WAIT FOR AN ACCIDENT TO HAPPEN BEFORE THEY WOULD LOOK INTO THE PROBLEM.

07/15/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1MEF6BR******
Summary

MY DASHBOARD HAS 2 CRACKS IN IT. THIS BEGAN AROUND 55,000 MILES. ONE IS ABOVE THE AIRBAG AND THE OTHER IS IN THE MIDDLE ON TOP OF THE MIDDLE SPEAKER. I PURCHASED A $1500 EASY CARE EXTENDED WARRANTY WHEN I PURCHASED THIS VEHICLE TO HOPEFULLY TAKE CARE OF ANYTHING THAT MIGHT HAVE COME UP WHILE PAYING ON THIS VEHICLE. THIS WARRANTY DOES NOT COVER THE DASHBOARD. OF COURSE! I SPENT COUNTLESS HOURS ON THE PHONE WITH THE DEALERSHIP, GMC SENIOR ADVISORS, AND THEN THE NEXT IN LINE TO FINALLY BE TOLD I WAS RESPONSIBLE FOR $300 PLUS TAX FOR THE REPAIR. WHAT UPSET ME THE MOST IS THE FACT THAT GMC TRIED TO BLAME WEAR AND TEAR AND THE SUN WITHOUT ACCEPTING THE RESPONSIBILITY OF THE DEFECT. THIS SHOULD NOT BE MY RESPONSIBILITY TO FIX. WHAT INCENTIVE DO I HAVE TO EVER BUY GMC AGAIN WHEN I AM DRIVING ONE OF THE TOP OF THE LINE VEHICLES WHICH COSTS $65,000 AND I'M TOLD THAT IT'S NOT THEIR FAULT THAT ST 55,000 MILES MY DASH IS CRACKED AND RATTLING AND I'M DRIVING AROUND WITH PAPER STUFFED IN IT TO STIFLE THE NOISE. SO DISGUSTED!!!!! THE BEST THEY COULD DO IS THAT I PAY $300 PLUS TAX TO FIX. WHAT AN INSULT! LAST GMC VEHICLE. MAKE IT RIGHT WITH YOUR CUSTOMERS WHEN IT'S YOUR FAULT!!

07/08/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1KE02BR******
Summary

THE DASHBOARD ON MY 2011 YUKON XL WITH ONLY 52,000 MILES ON IT. A COUPLE OF WEEKS AGO MY YUKON DASHBOARD CRACKED OVER THE INSTRUMENT PANEL AND AT THE RIGHT PASSENGER AIRBAG. THIS DASHBOARD HAS NO SUPPORT UNDER IT AND I CAN PUSH THE DASHBOARD DOWN WITH MY FINGER WITHOUT APPLYING ANY FORCE. WHEN THE AIRBAG DEPLOYS THE DASHBOARD WILL BREAK OFF AT THE WEAK POINT BREAKING WITH POINTED SHARP AREAS THAT CAN EITHER PUNCTURE THE AIRBAG OR HIT THE PASSENGER. THIS IS A HUGE SAFETY ITEM. THE DEALERSHIP SAYS THAT THIS CRACKED DUE TO HEAT SO I AM NOW CONCERNED THAT THE FAULTY DASHBOARD IS CRACKING DUE TO HEAT THAT THE TAKATA RECALL IS A HUGE SAFETY ISSUE THAT ALSO RELATES TO HEAT IN THIS VEHICLE. BOTH OF THESE ITEMS SHOULD BE RECALLED.

06/27/2016
Components: UNKNOWN OR OTHER
Incident Date: 03/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2MEF7BR******
Summary

I HAVE NOW 3 CRACKS (1 VERY LARGE) IN MY DASHBOARD. A DEALER IN FL (WHERE WE JUST MOVED FROM) SAID THAT GMC WOULD SPLIT THE COST OF THE REPLACEMENT WITH ME, BUT WE WERE RE-STATIONED TO NC SHORTLY THEREAFTER (ACTIVE-DUTY MILITARY) AND HAD TO LEAVE. I TOOK IT TO THE NC DEALER ONLY 2 MONTHS LATER AND THEY WON'T HELP COVER EVEN ONE CENT. THEY WANT TO CHARGE $1,100 TO REPLACE WHAT IS OBVIOUSLY A DEFECT AND IN FL I WAS ONLY GOING TO BE RESPONSIBLE FOR $460. HOW IS AN INTERNATIONAL COMPANY NOT ABLE TO OFFER A STANDARD POLICY/FEE FOR SUCH A CASE? THESE CRACKS APPEARED ALMOST OVERNIGHT AND ARE ONLY GETTING LARGER. THE THIRD CRACK JUST APPEARED AND I REGULARLY USE A SUN SHADE ON SUMMER AND WARM DAYS. 1 CRACK IS ALSO RIGHT AT THE AIRBAG DEPLOYMENT BOX. THE CAR WAS NOT ON NOR IN MOTION WHEN THEY FIRST OCCURRED.

06/23/2016
Components: STRUCTURE
Incident Date: 06/23/2016
Crash: No
Fire: No
Summary

OUR DASHBOARD CRACKED ON A 3 YEAR OLD CAR - THE LOCAL DEALER "REPAIRED" IT AND THE REPAIR LASTED ALL OF A DAY. THE CRACK GOT PROGRESSIVELY BIGGER AND GM REFUSED TO COVER ANY OF THE COST TO REPLACE, TELLING US OUR ONLY OPTION WAS TO REPLACE THE ENTIRE DASH AT A COST OF OVER $1200. WE HAVE HAD IT PATCHED BY A LOCAL REPAIR PLACE WHO DID A BETTER JOB THAN THE DEALER, BUT THE DASH STILL VIBRATES TO THE POINT OF SHAKING AND THE PATCH IS NOW COMING APART AGAIN. THE ACTUAL CRACK IS NOW OVER A 1/2" BIG. WE ARE WORRIED ABOUT THE AIRBAGS DEPLOYING AND THE SHARP PLASTIC CAUSING SERIOUS INJURY.

06/20/2016
Components: ENGINE
Incident Date: 08/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2CE06BR******
Summary

TL* THE CONTACT OWNS A 2011 GMC YUKON. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND RESTARTED INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

06/16/2016
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF5BR******
Summary

THE DASHBOARD TO MY YUKON HAS CRASHED IN TWO PLACES. AT THE SPEEDOMETER HOUSING AT RIGHT INTO THE PASSENGER AIR BAG COVER. IT CAUSES THE AIR BAG COVER TO SIT UP, NOT REST NORMALLY.

06/15/2016
Components: STRUCTURE
Incident Date: 04/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF0BR******
Summary

IN APRIL 2016 WHILE IN MOTION MY SIGHT WAS DRAWN AWAY FROM THE ONCOMING TRAFFIC BY A RESONANTING "FLAPPING" OF THE CENTER OF THE DASHBOARD ASSEMBLY. WHEN I LATER STOPPED I FOUND A SEVERE FRACTURE IN THE COMPOSITE MATERIAL TO THE TOP LEFT SIDE OF THE AIR BAG RESERVOIR (?). I HAVE THE VEHICLE AT A GM DEALER NOW AS DRIVING THE UNIT WITH A PULSATING DASHBOARD WAS A VERY ADVERSE DISTRACTION. WHILE GM APPEARS TO ACKNOWLEDGE A PRODUCT FAULT EXISTS, I STILL HAVE TO PAY OVER $300 TOWARD REPLACING THE DASHBOARD UNIT.

06/06/2016
Components: STRUCTURE
Incident Date: 06/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1CE05BR******
Summary

TL* THE CONTACT OWNS A 2011 GMC YUKON. WHILE ATTEMPTING TO OPEN THE REAR PASSENGER SIDE DOOR, THE DOOR HANDLE DETACHED FROM THE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

05/27/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/02/2015
Crash: No
Fire: No
Summary

THE DASH AROUND THE PASSENGER SIDE AIRBAG IS CRACKING.

05/12/2016
Components: UNKNOWN OR OTHER
Incident Date: 05/12/2016
Crash: No
Fire: No
Summary

THIS MORNING AS I WAS DRIVING, I HEARD A VIBRATION SOUND COMING FROM THE DASH. SO I LOOKED OVER & I FIND A CRACK! NOT 1 BUT 2! OVER THE SPEEDOMETER & BY THE PASSENGER AIR BAGS. I'M SCARED ITS GONNA AFFECT THE PASSENGER AIRBAGS...

05/03/2016
Components: UNKNOWN OR OTHER
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF8BR******
Summary

DASHBOARD HAS TWO CRACKS, ONE BEING AT PASSENGER AIRBAG. FEAR IS IF AIRBAG DEPLOYS, PLASTIC SHRAPNEL WILL GO AIRBORNE POSSIBLY HITTING PASSENGERS.

05/01/2016
Components: AIR BAGS
Incident Date: 03/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEFXBR******
Summary

DASHBOARD CRACKING AROUND THE AIRBAG.

04/28/2016
Components: UNKNOWN OR OTHER
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF0BR******
Summary

MY DASHBOARD HAS CRACKED FROM THE AIR BAG TO THE NEXT SHEET OF PLASTIC TOWARDS THE WINDSHIELD. I HAD THIS REPLACED ONCE BEFORE WHEN THE CAR WAS UNDER WARRANTY AND IT HAS NOW HAPPENED AGAIN, ALMOST A YEAR LATER. I AM CONCERNED THIS WILL AFFECT THE AIRBAG OR CAUSE THE DASHBOARD TO SPLINTER IF THE AIRBAG IT IS DEPLOYED.

04/15/2016
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF2BR******
Summary

MY DASHBOARD CRACKED WITHIN 8 MONTHS OF ME PURCHASING THE VEHICLE. AFTER REPLACING THE DASHBOARD WITH A NEW ONE, THIS ONE IS CRACKING IN THE EXACT SAME SPOTS AS THE PREVIOUS ONE. GMC IS TELLING ME IT WILL COST $1000 TO REPLACE. I FEEL THIS IS FACTORY ISSUE AND A SAFETY CONCERN AS WELL AS IT IS NEAR WHERE THE AIR BAGS ARE. IT SHOULD BE RECALLED.

03/23/2016
Components: UNKNOWN OR OTHER
Incident Date: 03/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF8BR******
Summary

MY 2011 GMC YUKON DENALI HAS 50K MILES AND IS GARAGED DAILY. LIKE MANY OTHERS MY DASH IS CRACKING OVER THE SPEEDOMETER. I FEAR THE DEPLOYMENT OF AIRBAGS WILL SEND SHRAPNEL THROUGHOUT THE VEHICLE WICH WILL CAUSE MY FAMILY AND I GREAT HARM. I THIS IS A WELL DOCUMENTED MANUFACTURERS DEFECT AND DEMAND A RECALL. I HOPE GM WILL STAND BEHIND THEIR PRODUCT AND DO THE RIGHT THING.

03/10/2016
Components: STRUCTURE
Incident Date: 03/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF7BR******
Summary

TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED APPROXIMATELY EIGHT INCHES ABOVE THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

03/09/2016
Components: AIR BAGS
Incident Date: 11/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF7BR******
Summary

CRACKED DASH BY THE PASSAGE SIDE AIRBAG AND IT'S A SAFETY HAZARD. IT POSES A THREAT OF FLYING DEBRIS IN THE EVENT THAT THE AIRBAG IS DEPLOYED. MY VEHICLE HAS ALWAYS BEEN KEPT IN A GARAGE AND HAVEN'T BEEN IN THE DIRECT SUNLIGHT ANYMORE THE 5-6 HOURS A DAY NO MORE THAN 4 DAYS A WEEK. I NOTICED THE CRACK AROUND NOVEMBER 2015 AND I SPOKE WITH A GMC SERVICE REP AND THEY TOLD ME THAT I HAVE TO REPLACE THE DASH BECAUSE IT'S A COMMON ISSUE IN THE SUV'S. HE INFORMED ME THAT I WILL HAVE TO PAY $1200 TO GET IT REPLACED AND THAT HE COULD NOT INVESTIGATE MY COMPLAINT ABOUT AN ELECTRIC SPARK SOUND IN MY DASH UNDER THE SPEAKER BECAUSE IF HE DID THAT I MIGHT AS WELL REPLACE THE DASH BECAUSE THE LABOR CHARGE WOULD BE THE SAME. I PAID TOO MUCH MONEY FOR THIS VEHICLE IN AN ATTEMPT TO PROVIDE SAFETY FOR MY FAMILY AS WE TRAVEL UP AND DOWN THE HIGHWAY FOR IT TO BE A SAFETY HAZARD IF THE AIRBAG IS DEPLOYED OR MY SPEAKER SPARK INTO A FIRE. TOO MUCH MONEY!

02/11/2016
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 02/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF9BR******
Summary

THE DASH BOARD HAS CRACKED IN TWO PLACES, ONE NEAR THE STEARING COLUMN AND ONE ON THE PERIMETER OF THE PASSENGER SIDE AIRBAG. I'M CONCERNED IT WILL EFFECT THE INTEGRITY OF THE AIRBAG. THE VEHICLE WAS MOSTLY STORED IN A GARAGE AND WAS NOT EXPOSED TO SUNLIGHT FOR A LARGE AMOUNT OF TIME.

02/10/2016
Components: AIR BAGS,STRUCTURE
Incident Date: 01/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2CE06BR******
Summary

THE DASHBOARD IS CRACKING ON BOTH THE DRIVER AND PASSENGER SIDE. THE CRACK IN THE PASSENGER SIDE GOES RIGHT TO WHERE THE AIRBAG IS.

02/09/2016
Components: UNKNOWN OR OTHER
Incident Date: 02/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2MEF1BR******
Summary

DASHBOARD CRACKS FROM AROUND PASSENGER AIRBAG. THIS CRACK IS NOT FROM NORMAL WEAR AND TEAR, BY THE NATURE OF THE CRACK YOU CAN TELL THAT THIS IS SOME KIND OF MANUFACTURING DEFECT.

01/22/2016
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2CE0XBR******
Summary

DASHBOARD CRACKED ON DRIVER'S SIDE AND RATTLES REPEATEDLY WHEN OPERATING THE VEHICLE.

01/12/2016
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2CE0XBR******
Summary

LOOSE DASHBOARD THAT REPEATEDLY RATTLES WHILE DRIVING THE VEHICLE.

01/08/2016
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 01/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2CE04BR******
Summary

THE DASHBOARD HAS PROGRESSIVELY BEING CRACKING FOR OVER A YEAR. IT HAS NOW BECOME VERY BAD IN TWO AREAS. ABOVE THE AIRBAG ON THE PASSENGERS SIDE AND ALL AROUND THE HOUSING ABOVE THE ODOMETERS THERE ARE SEVERAL LONG CRACKS. I AM VERY CONCERNED THAT THE SPREADING RATE WILL INCREASE WITH PIECES POSSIBLY CREAKING OFF AND SHOULD AN ACCIDENT OCCUR THAT SHARD'S OF PLASTIC COULD INJURY PASSENGERS OR MY CHILDREN. I HAVE CONTACT GMC AND THEY HAVE TOLD ME THAT THEY DO NOT SEE ANY PROBLEM AND THAT THEY WOULD NOT ADDRESS THIS SITUATION. AFTER REVIEWING THE INTERNET THOROUGHLY IT IS VERY APPARENT THAT THERE IS A DEFECT PROBLEM AND THEY DO NOT WISH TO ADDRESS. I AM MORE THAN DISAPPOINTED THAT GMC DO NOT TAKE THIS MATTER SERIOUSLY.

01/08/2016
Components: UNKNOWN OR OTHER
Incident Date: 11/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF8BR******
Summary

DASHBOARD IS CRACKED AT THE PASSENGER SIDE AIRBAG. CONCERNED FOR SAFETY.

01/06/2016
Components: UNKNOWN OR OTHER
Incident Date: 11/30/2015
Crash: No
Fire: No
Vehicle Identification Number: JM3TB2CA4D0******
Summary

CRACK ON TOP OF DASH BY PASS. AIR BAG

01/06/2016
Components: UNKNOWN OR OTHER
Incident Date: 10/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1VKS1EEF4BR******
Summary

DASH IS CRACKED AT AIR BAG AND ABOVE SPEEDOMETER. CONCERNED ABOUT SAFETY OF PASSENGERS AND DECLINE IN VALUE OF VEHICLE

01/06/2016
Components: UNKNOWN OR OTHER
Incident Date: 05/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF9BR******
Summary

LARGE CRACK IN DASH ABOVE THE INSTRUMENT CLUSTER. FAULTY PRODUCT AS IT HAS NO MECHANICAL PARTS.

01/05/2016
Components: AIR BAGS
Incident Date: 08/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF3BR******
Summary

CRACKING OF THE DASHBOARD ABOVE THE INSTRUMENT CLUSTER, AND THE COMMON OCCURRENCE OF CRACKS AROUND THE PASSENGER AIRBAG IN THE GM FULL-SIZE TRUCKS AND SUVS CAUSES CONCERN OF POTENTIAL SHRAPNEL WITHIN THE PASSENGER CABIN IN THE EVENT OF AN AIRBAG DEPLOYMENT.

01/05/2016
Components: STRUCTURE
Incident Date: 08/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1AE03BR******
Summary

DASH BOARD IS CRACKING.

12/23/2015
Components: AIR BAGS
Incident Date: 12/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF1BR******
Summary

WHILE PARKED, A FULL-WIDTH CRACK FORMED IN THE AN APPROXIMATELY 1-INCH-WIDE SECTION OF THE DASHBOARD, IMMEDIATELY FORWARD OF THE FRONT PASSENGER AIRBAG COMPARTMENT. I AM CONCERNED THAT, IN THE EVENT OF AN AIRBAG DEPLOYMENT, THIS COMPROMISE IN DASHBOARD INTEGRITY WILL CREATE PROJECTILES WITHIN THE PASSENGER COMPARTMENT.

12/09/2015
Components: UNKNOWN OR OTHER
Incident Date: 12/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF5BR******
Summary

THE DASHBOARD ABOVE THE INSTRUMENT PANEL HAS CRACKED. THIS SEEMS TO BE A COMMON PROBLEM AS RESEARCHED ON THE INTERNET. THERE LOOKS TO BE A HAIR LINE CRACK AROUND THE PASSENGER AIR BAG. THE CONCERN IS WHEN AIR BAG GOES OFF DOES THIS THROW SHARDS OF PLASTIC INTO THE AIR? THIS HAPPENED WHEN THE VEHICLE WAS STATIONARY

12/09/2015
Components: STRUCTURE
Incident Date: 12/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF5BR******
Summary

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT THE DASHBOARD HAD A LARGE CRACK AND A HAIRLINE CRACK WHERE THE AIR BAG WAS LOCATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

11/09/2015
Components: STRUCTURE
Incident Date: 10/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF1BR******
Summary

TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED THAT THE DASHBOARD HAD FRACTURES OVER THE PASSENGER SIDE AIR BAG HOUSING. THE CONTACT ALSO STATED THAT THE CENTER OF THE DASHBOARD HAD FRACTURES AND SEPARATED NEAR THE DEFROSTER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,500.

11/03/2015
Components: AIR BAGS,STRUCTURE
Incident Date: 12/15/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. WHILE DRIVING APPROXIMATELY 55 MPH, THE DASHBOARD CRACKED ON THE PASSENGER SIDE AND EXPOSED THE AIR BAG. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

09/09/2015
Components: UNKNOWN OR OTHER
Incident Date: 11/01/2013
Crash: No
Fire: No
Summary

THE TOP OF THE DASH HAS TWO CRACKS, ONE BEHIND THE GAUGE CLUSTER AND ONE BY THE AIRBAG DOOR. THIS IS BECOMING MORE AND MORE COMMON ON THE TAHOE, YUKON, ESCALADE AND ASSORTED GM TRUCKS IN THE 2007-2011 RANGE. IN SOME CASES, THE CRACKS HAVE GOTTEN QUITE LARGE AND JAGGED TO THE POINT THAT PIECES OF THE DASH ARE LOOSE AND COULD BECOME PROJECTILES OR AFFECT THE AIRBAG IN THE EVENT OF A CRASH. GM IS SO FAR UNWILLING TO ASSIST IF PEOPLE MAKE A COMPLAINT TO THEM, ALTHOUGH SOME PEOPLE HAVE GOTTEN GM TO PAY FOR HALF OR MORE FOR A REPLACEMENT DASH IF THEY ARE PUSHED HARD ENOUGH. HOWEVER, THERE ARE NOW REPORTS THAT THE REPLACEMENT DASHES ARE CRACKING. AND IT HAS BEEN SHOWN THAT THE CRACKS ARE NOT DUE TO CHEMICALS OR EXTREME WEATHER.

09/01/2015
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 05/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF3BR******
Summary

OBJECTIVE: CRACKED ON DASHBOARD (PASSENGER SIDE) NEAR AIRBAG. DASHBOARD IS NOT SECURELY ATTACHED. RATTLES CONSISTENTLY WHILE DRIVING ON A SMOOTH ROAD, RATTLING INCREASES ALONG WITH A VISUAL SHAKING OF DASHBOARD IF DRIVING ON AN UNSMOOTH ROAD. SUBJECTIVE: CONCERNS OVER POTENTIAL BODILY HARM IF AIRBAG WERE TO BE DEPLOYED IN CASE OF AN ACCIDENT. POSSIBLE THAT PIECES OF THE DASHBOARD MAY BREAK OFF AND BE PROJECTED TOWARDS PASSENGER(S).

07/24/2015
Components: AIR BAGS
Incident Date: 06/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF4BR******
Summary

I HAVE A CRACK IN MY DASH CONNECTING TO THE PASSEGER SIDE AIRBAG. THIS IS A HUGE SAFETY CONCERN. GM IS NOT WILLING TO FIX THIS PROBLEM OR ISSUE A RECALL WHEN IT IS CLEARLY A MANUFACTURES DEFECT. THEY APPARENTLY DONT CARE ABOUT THE SAFETY OF THEIR CUSTOMERS. THEY HAVE HAD MANY COMPLAINTS AND STILL IGNORE THIS PROBLEM. HOPEFULLY NO ONE WILL HAVE TO BE HURT FOR GM TO FIX THIS PROBLEM. BUT IF ITS MY CAR THAT SOMEONE GETS HURT IN, THEY WILL HAVE A LAWSUIT ON THEIR HANDS!! UPDATED 09/10/15*LJ UPDATED 12/06/2017*CN

06/29/2015
Components: STRUCTURE
Incident Date: 12/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D7HU18228S******
Summary

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT NOTICED A CRACK ON THE DASHBOARD ABOVE THE INSTRUMENT PANEL ON THE DRIVER SIDE. WHILE DRIVING APPROXIMATELY 50 MPH OVER A BUMP IN THE ROAD, THE DASHBOARD BOUNCED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. MA 09/3/15 UPDATED 11/01/2017*CN

05/29/2015
Components: SERVICE BRAKES
Incident Date: 08/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1GEJ6BR******
Summary

I HAVE A 2011 YUKON HYBRID 2WD. ON AUGUST 234D, 2014 MY (XXX) YEAR OLD SON AND I WERE RUNNING ERRANDS WHILE EN ROUTE TO HIS BIRTHDAY PARTY. AT OUR FIRST DESTINATION HE NOTICED SOME FLUID LEAKING FROM UNDER THE YUKON AND SAID HE HEARD A HISSING SOUND. I THOUGHT IT WAS JUST CONDENSATION AND CONTINUED ON. WHEN EXITING THE VEHICLE AT OUR SECOND DESTINATION I NOTICED A LOT OF FLUID TRAILING WHERE I HAD JUST DRIVEN THE YUKON. UPON EXITING THE PARKING LOT THE BRAKES TURNED TO MUSH (THE PEDAL WENT ALL THE WAY TO THE FLOOR WITH NO RESISTANCE) AND I HAD NO BRAKING CAPABILITIES. I PULLED OFF INTO A PARKING SPACE AND PUT THE CAR IN PARK. WHEN IT WAS TAKEN TO GMC ,THE MECHANIC FOUND THE BRAKE LINE TO BE BROKEN AND WE HAD TO COVER THE FULL COST FOR THE REPAIR. ON MAY 29TH 2015 A SIMILAR INCIDENT OCCURRED. I WAS DRIVING THE YUKON TO DROP MY CHILDREN OFF AT SCHOOL AND UPON APPROACHING THE DROP-OFF ZONE I PUSHED ON THE BRAKE TO SLOW DOWN AND I LOST ALL BRAKING CAPABILITIES AS THE BRAKE PEDAL WENT TO THE FLOOR WITH NO RESISTANCE. THE STABILITRACK MAINTENANCE LIGHT CAME ON AFTER. IN BOTH INCIDENTS, THERE WAS NO WARNING. I NO LONGER WANT TO BE AN OWNER OF A GMC YUKON AS I FEAR FOR THE LIVES OF MY CHILDREN WHEN THEY ARE IN THE VEHICLE.PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

05/01/2015
Components: STEERING,STRUCTURE
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2CE08BR******
Summary

GMC 2011 YUKON CRACKED DASH OVER STEERING COLUMN. WAS NOT DRIVING WHEN THIS HAPPENED. THE CRACK HAS SLOWLY GROWN UP THE DASH. *TR

02/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2CE07BR******
Summary

2011 GMC YUKON. CONSUMER HAS ATTEMPTED TO GET VEHICLE FIXED. *TA THE CONSUMER STATED THE SAFETY ISSUE IS CREATED WHEN AN UNKNOWN ELECTRICAL PROBLEM IN THE VEHICLE RESULTS IN THE ANTI-THEFT FUSE BLOWING THUS CAUSING THE VEHICLE TO STALL WHILE DRIVING. WHEN THE VEHICLE STALLS, THE POWER STEERING IS ALSO DISABLED MAKING THE VEHICLE IMPOSSIBLE TO STEER. THE DEALER INDICATED THE CAUSE WAS LIKELY DUE TO AN ELECTRICAL SHORT BUT COULDN'T FIND THE EXACT CAUSE. THE DEALER RECOMMENDED REPLACING THE BATTERY AND IGNITION SWITCH AND ADDING SOME TEMPORARY BYPASS CIRCUITS. *JB

01/30/2015
Components: ENGINE AND ENGINE COOLING
Incident Date: 01/30/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 GMC YUKON. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE WARNING LIGHT ILLUMINATED AND A LOUD ABNORMAL NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VALVES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 185,000.

01/01/2015
Components: UNKNOWN OR OTHER
Incident Date: 11/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2MEF0BR******
Summary

DRIVING DOWN THE ROAD WHEN I HEARD A LOUD SNAP BANG UPON THE DASH BY THE WINDSHIELD. UPON INSPECTION I FOUND A LARGE CRACK ON THE RIGHTT SIDE OF THE INSTRUMENT PANEL MOLDING BY THE WINDSHIELD. A FEW DAYS LATER THERE WERE TWO MORE CRACKS AND ALL WERE OVER 4 INCHES LONG. CONTACTED GMC CUSTOMER SERVICE WHO TOLD ME TO TAKE THE VEHICLE TO A GMC DEALER TO DETERMINE IF THE CRACK WAS STRUCTUAL OR MATERIAL DEFECT. GMC CUSTOMER SERVICE EVEN OFFERED TO CALL THE DEALER FOR ME. ANYWAY, TOOK IT TO HARRY ROBINSON GMC IN FORT SMITH, AR AND THE SERVICE MANAGER REFUSED TO DO THE INSPECTION AS I DIDN'T BUY THE VEHICLE FROM THEM. ALSO THE WARRANTY WAS EXPIRED SO HE DIDN'T WANT ANYTHING TO DO WITH IT. SO I TOOK IT TO BLUE RIBBON CHEVROLET, GMC, BUICK IN SALLISAW, OK AND SEAN THE SERVICE MANAGER WAS SUPER. HE CALLED GMC CUSTOMER SERVICE AND EVEN CONTACTED THE GMC REGIONAL REPAIR REP AND HAD HIM REVIEW THE CRACKED DASH REPORT. THE REGIONAL REP TOLD SEAN TO HANDLE THE CASE AS AN EXTENDED WARRANTY CLAIM AS MY WARRANTY HAD ONLY EXPIRED 3 MONTHS EARLIER AND I HAD LOW MILES ON THE CAR. ANYWAY THE GMC REP SAID I WOULD HAVE TO PAY $100 AS MY COST. SEAN KEPT TRYING TO CALL THE GMC CUSTOMER SERVICE TO GET THE REPAIR FIX WITH NO COST TO ME BUT TO NO AVAIL. THE OVERSEAS GMC CUSTOMER SERVICE CALL SERVICE REPS WOULD NOT GET BACK WITH HIM. SO I SETTLED ON THE REPAIR. BOTTON LINE: PAY OVER $65000 FOR A VEHICLE AND HAVE THE MOLDING CRACK IN LESS THAN 39 MONTHS AND NOT BE FIXED BY THE MAKER IS STUPID. I WILL NEVER BUY ANOTHER GM PRODUCT. I WILL BUY FOREIGN AS THEY STAND BEHIND THEIR CARS. *JS

12/14/2014
Components: AIR BAGS
Incident Date: 10/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2EEF6BR******
Summary

A 2011 GMC YUKON DENALI WAS PURCHASED BRAND NEW FROM HENDRICK DURHAM AUTO MALL IN DURHAM, NC. THE VEHICLE HAS BEEN KEPT IN GREAT CONDITION AND IS SERVICED REGULARLY. THE DASH HAS A LARGE CRACK AND SPLINTERING ABOVE THE INSTRUMENT CLUSTER. AFTER RESEARCHING THE ISSUE MANY OTHER GMC AND CHEVROLET PRODUCTS WITHIN THIS LINE ARE EXPERIENCING THE SAME ISSUE. THIS VEHICLE HAD A STICKER COST OVER $60,000 AND THEY REFUSE TO FIX THE ISSUE AND ONLY OFFER A DISCOUNT. THIS IS VERY CONCERNING BECAUSE MANY OF THE DASHES ARE ALSO CRACKING IN THE AREA OF THE AIRBAGS. THIS CAN POSSIBLY CREATE SHRAPNEL UPON DEPLOYMENT CONSIDERING HOW BRITTLE THE DASHES ARE. *TR

12/11/2014
Components: STRUCTURE
Incident Date: 11/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEFGBR******
Summary

MY 2011 GMC YUKON DENALI THE DASHBOARD HAS CRACKED DIRECTLY OVER THE INSTRUMENT CLUSTER ON THE DRIVER SIDE. THIS IS THE SAME ISSUE THOUSANDS OF OTHER OWNERS OF TAHOE'S, YUKONS, AND ESCALADE'S ARE HAVING. D ' LITERALLY CRACKED DOWN THE MIDDLE OVER THE INSTRUMENT CLUSTER BY NO FAULT OF MY OWN. I DID NOT MISS USE NOR BANG THE DASHBOARD IT IS A VERY COMMON PROBLEM THAT IS HAPPENED TO THOUSANDS OF OTHER PEOPLE. I JUST HAD TO PAY ALMOST $400 TO THE DEALER TO HAVE IT REPLACED. THIS IS A $60,000 VEHICLE I PURCHASED JUST A FEW SHORT YEARS AGO. THIS SHOULD NOT BE HAPPENING AND SHOULD BE A RECALL IF IT'S WIDELY AFFECTED THOUSANDS OF OTHER OWNERS. *TR

11/20/2014
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 02/13/2013
Crash: No
Fire: No
Summary

THE REAR DEFROST WIRES KEPT FALLING OFF OF THE WINDOW. I HAD THEM SOLDERED BACK ON SEVERAL TIMES UNTIL I FINALLY HAD TO REPLACE THE ENTIRE GLASS, BECAUSE THERE WASN'T ENOUGH MATERIAL TO BE ABLE TO RE-SOLDER IT. WITHIN A COUPLE OF WEEKS OF REPLACING THE GLASS, ONE OF THE WIRES FELL OFF. I HAD IT FIXED. THEN A FEW WEEKS LATER THE OTHER ONE FELL OFF. IN TOTAL OVER THE NEXT YEAR I HAD BOTH WIRES RE-SOLDERED AT LEAST TWICE EACH, UNTIL JUST LAST WEEK WHEN I HAD TO REPLACE THE GLASS AGAIN! I WAS TOLD THAT THIS IS A BAD DESIGN BY GM AND THAT THEY TEND TO FALL OFF BECAUSE THEY GET TOO HOT WHEN IN USE. HOWEVER, THE WIRES EVEN FELL OFF IN THE SPRING AND SUMMER WHEN THE DEFROST WASN'T IN USE. *TR

11/07/2014
Components: AIR BAGS
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1KE0XBR******
Summary

DASHBOARD IS CRACKING OVER INSTRUMENT CLUSTER AND AT TWO CORNERS OF AIRBAG. APPEARS TO BE A RAMPANT ISSUE ON GM VEHICLE 2007 TO 2013. NO RELIEF OR HELP FROM GM, VERY CONCERNED WHAT MIGHT HAPPEN WITH CRACKED DASH DURING AIRBAG DEPLOYMENT. *TR

09/15/2014
Components: STRUCTURE
Incident Date: 02/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF3BR******
Summary

TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED THAT THE DASHBOARD DEVELOPED LARGE CRACKS THAT EXPOSED THE AIR BAGS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

07/03/2014
Components: STRUCTURE
Incident Date: 06/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1GEJ4BR******
Summary

LEFT A PARKING LOT AND HEARD A LOUD POP, THE DASHBOARD ABOVE THE STEERING WHEEL CRACKED! *TR

07/09/2013
Components: SUSPENSION,WHEELS,SERVICE BRAKES
Incident Date: 07/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1EEF4BR******
Summary

CAME OUT OF CARWASH AND REAR SUSPENSION LOCKED UP AND BACK OF MY VEHICLE RAISED APPROXIMATELY 8/12 INCHES LIGHT CAME ON SAID SERVICE SUSPENSION AND TRAILER BRAKING SYSTEM. VEHICLE HAS NEVER HAULED ANYTHING A BURNT SMELL CAME FROM BACK END. THIS VEHICLE HAS NEVER EVEN HIT A POTHOLE. ONLY BEEN DRIVEN LOCALLY. I'M A LITTLE FRUSTRATED BECAUSE I HAD IMMEDIATELY TAKING IT IN TO THE DEALERSHIP WHERE I PURCHASED IT. AND THEY TREATED IT LIKE IT WAS NOT A BIG DEAL. WHEN BACK IN FELT LIKE IT WAS GRABBING EVERY TIME THE BRAKE WAS APPLIED. THEY SURE DIDN'T HAVE A PROBLEM GIVING ME A $800.00 HUNDRED DOLLAR BILL ON A $63,000 THOUSAND DOLLAR BASICALLY BRAND NEW VEHICLE. I GOT ONLINE AND SAW MANY OTHERS WITH SAME PROBLEM. AND THAT SHOULDN'T BE FOR A VEHICLE THAT COULD BUY A SMALL HOUSE. THANK YOU FOR YOUR TIME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

05/04/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/04/2011
Crash: No
Fire: No
Vehicle Identification Number: 1GKS1GEJ0BR******
Summary

WITH THE CAR IS STOPPED, IGNITION OFF, KEY OUT, THE CAR WILL PERIODICALLY LUNGE FORWARD WHILE IN PARK. THE LUNGE IS ALWAYS FORWARD AND WITHIN 5 MINUTES OF TURNING CAR OFF. WHEN I NOTIFIED THE DEALER, THEY FLASHED NEW CODE TO THE ON-BOARD COMPUTER. THE NEXT TIME I INFORMED THE SERVICE DEPARTMENT THAT IT WAS STILL DOING LUNGING, THEY STATED THIS IS "NORMAL". ABOUT 3 MONTHS AGO, I WAS KNOCKED TO THE GROUND WHEN THE VEHICLE LUNGED FORWARD. I WAS CHECKING THE OIL AT THE TIME. *TR

05/01/2013
Components: ELECTRICAL SYSTEM
Incident Date: 01/20/2013
Crash: No
Fire: No
Summary

2011 GMC DENALI. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH VEHICLE ENGINE AND BATTERY. *SMD THE CONSUMER STATED AS HE WAS DRIVING, THE VEHICLE SLOWED DOWN TO ROUGHLY 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHERE A DIAGNOSIS REVEALED A FAILED BATTERY. HOWEVER, THE BATTERY HAD JUST BEEN REPLACED ONE YEAR EARLIER.

01/30/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 01/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2KE31BR******
Summary

THE TRUCK WAS PARKED AND RUNNING. IT SUDDENLY BEGAN TO IDLE AS IF SOMEONE WAS PUSHING DOWN ON THE GAS. I IMMEDIATELY SHUT THE CAR OFF. I TURNED IT BACK ON AND THE ENGINE LIGHT WAS ON AND IT READ "REDUCED ENGINE POWER". IT SEEMED TO DRIVE OK. I CALLED DEALERSHIP AND MADE APT FOR TUESDAY. (IT WAS THURSDAY) THE NEXT DAY I DROVE IT TO LOCAL GARAGE TO READ ENGINE CODE. IT WAS P2135. THE TRUCK THEN STOPPED ACCELERATING. IT WOULD NOT GO OVER 25MPH. IT TOOK ABOUT 2 FULL MIN TO GET IT AT THAT SPEED. WHEN I WOULD BREAK, THE TRUCK WOULD JUMP AS IF DID NOT WANT TO STOP. THE DEALERSHIP DIAGNOSED THE PROBLEM AS THE THROTTLE POSITION SENSOR COVER. I WAS INFORMED THAT GMC IS AWARE THAT THERE IS A PROBLEM AND HAS SINCE CORRECTED IT. HOWEVER, THERE IS NO RECALL AS THERE IS NO ALLEGED SAFETY ISSUES. I BELIEVE THAT WHEN YOU HAVE A 1,2, AND 3 YEAR OLD IN THE TRUCK IN RUSH HOUR, IT IS DARK OUTSIDE, AND YOU ARE AN HOUR AWAY FROM HOME IT IS A HUGE SAFETY ISSUE WHEN YOUR TRUCK WON'T ACCELERATE! I HAVE CONTACTED GMC WHO REFUSES TO TAKE RESPONSIBILITY FOR THIS ISSUE. PLEASE ISSUE A RECALL AS THIS IS A KNOWN PROBLEM. *TR

01/25/2013
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 01/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2KE38BR******
Summary

THE VEHICLE SUDDENLY LOST POWER AND THE STABILI-TRAC SYSTEM WARNING APPEARED IN THE DIC, THEN THE TRACTION CONTROL SYSTEM WARNING APPEARED IN THE DIC, THEN ENGINE POWER REDUCED BY 16% IN THE DIC. DROVE VEHICLE TO EXIT RAMP AND TURNED ENGINE OFF. VEHICLE RESTARTED WITH ONLY THE CHECK ENGINE LIGHT ON AND NO WARNINGS IN THE DIC. THE ENGINE DID NOT HOWEVER RUN SMOOTHLY. I TOOK IT TO A DEALER WHO CLEAR SOME CODES AND REPLACED THE TPS. CHECKED ALL FUSES. NO FURTHER PROBLEM. HOWEVER A FRIEND HAS THE SAME VEHICLE IN A 2010 MODEL. SAME PROBLEM DEALER REPLACED A THROTTLE BODY. CHECK OUT THE GM FORUM AT [XXX] THIS FORUM SHOWS LITERALLY HUNDREDS OF COMPLAINTS ABOUT THE SAME PROBLEM AND IN SOME CASES CAUSING ACCIDENTS. MY VEHICLE WAS REPAIRED ON 1-24-2013, AND SO FAR IT APPEARS THAT MY PROBLEM HAS BEEN RESOLVED, HOWEVER IT APPEARS GM IS NOT REALLY FIXING THE PROBLEM. I AM CONCERNED ABOUT THIS FOR THE NEXT OUT OF TOWN TRIP I TAKE. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

03/13/2012
Components: SUSPENSION
Incident Date: 03/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2MEFXBR******
Summary

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THERE WAS A LOUD GRINDING NOISE COMING FROM THE VEHICLE. THE CONTACT WAS ABLE TO SLOW DOWN AND STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE PASSENGER SIDE WHEEL BEARING SEIZED AND AS A RESULT, THE WHEEL BEARING, CALIPERS AND ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 11,000.

02/17/2012
Components: STEERING
Incident Date: 02/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 1GKS2GEJXBR******
Summary

CAR WAS PARKED IN AN OPEN PARKING LOT FOR MORE THAN 7 HOURS IN BELOW FREEZING WEATHER (LESS THAN 20 F) WEATHER WITH HIGH WIND. WHEN THE ENGINE WAS STARTED IN THE EVENING, THE DASHBOARD DISPLAYED "SERVICE STEERING; SERVICE BATTERY". WHEN SHIFTED IN REVERSE THE STEERING WOULD NOT RESPOND AND BEHAVED LIKE IT WAS LOCKED. AFTER A FEW MINUTES (3 TO 5 MINUTES), THE VEHICLE WAS BACK TO NORMAL. *TR

05/18/2011
Components: CHILD SEAT
Incident Date: 11/01/2010
Crash: No
Fire: No
Summary

I PURCHASED A RADIAN 80SLMODEL # US18500 ABOUT 6 MONTHS OR SO AGO AND I HAVE HAD TROUBLE WITH IT COMING LOSE WITH THE LATCH SYSTEM AND SEATBELT. I DISCONTINUED USING IT AND HAD TO BUY A REPLACEMENT SEAT FOR MY 3 YEAR OLD DAUGHTER. I NEVER COULD GET THE SEATBELT TO TIGHTEN ENOUGH TO NOT MOVE A GREAT AMOUNT. THE LATCH SYSTEM WAS THE SAME. I DRIVE A YUKON 2011. SEAT WAS INSTALLED IN CENTER AND THIRD ROW. (RELATED VEHICLE INFORMATION: MODEL YEAR=2011, MAKE=YUKON XL, MODEL=GMC). *TR

04/04/2011
Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN
Incident Date: 01/10/2011
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OF 55-60 MPH AND TRYING TO APPLY THE BRAKES, THE VEHICLE WOULD SHIMMY. HE DID NOT HAVE COMPLETE CONTROL OF THE VEHICLE AND HE FELT THAT IT WAS UNSAFE TO DRIVE. THE CONTACT STATED THAT THE CHECK BRAKE SYSTEM LIGHT ILLUMINATED TWICE. FURTHERMORE, THE TRANSMISSION SHIFTED "HARD" AT TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD RETURN HIS CALL. THE CURRENT MILEAGE WAS APPROXIMATELY 6,000. THE FAILURE MILEAGE WAS 325.

0 Recalls

for 2011 GMC YUKON HYBRID

Get started for free

Get a free preview of the report