2011 Jaguar XF 4 DR RWD

Fuel tank leaking onto the ground below the trunk when the ignition is turned on.

The contact owns a 2011 Jaguar XF. The contact stated that while driving at various speeds, an abnormally strong gasoline odor would emit throughout the vehicle with the check engine warning remaining illuminated on the instrument panel. The contact discovered that fuel was leaking from the fuel tank on the passenger’s side of the vehicle. The manufacturer was notified of the failure and informed him that the vehicle was not included in NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline) which he linked to the failure. The contact was then instructed by the manufacturer to take the vehicle to a local dealer for an inspection; however, the contact declined. The vehicle had yet to be repaired. The failure mileage was approximately 91,000.

The contact owns a 2011 Jaguar XF. The contact stated that while operating the vehicle, there was an abnormal fuel odor present inside and outside the vehicle. Upon inspection, it was discovered that fuel was leaking underneath the vehicle on the rear passenger’s side. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The contact was informed that the vehicle was not included in the NHTSA campaign number: 12V521000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 140,000.

CURRENTLY THE FUEL TANK IS RUPTURED LEAKING FUEL ON THE GROUND. tHE LEAK IS NOT VISIBLE AS TO WHERE IT IS ORIGINATING FROM. tHE LEAK STOPS AFTER THE CAR SITS FOR ABOUT A HALF HOUR. I HAVE NOT TAKEN THE CAR IN FOR INSPECTION. I DID FIND THAT THERE WAS A RECALL FOR THIS POSSIBLE PROBLEM BACK IN 2012 AND WAS WONDERING IF THE MANUFACTURE IS STILL LIABLE FOR THIS PROBLEM EVEN AFTER IT IS FIXED THE FIRST TIME? OTHER THAN THE STRONG ODOR FROM THE FUEL THE ONLY INDICATOR I RECEIVED WAS THE SERVICE SOON LIGHT CAME ON THE DASH. NOT SURE IF THIS WOULD BE COVERED UNDER RECAL 12V521000.

DRIVING DOWN THE ROAD, GET TO A LIGHT OR I AM TURNING- THE CAR TURNS OFF FOR NO REASON. THEN I CUT IT OFF THEN START IT BACK UP. IT RUNS FIND. I THOUGHT IT WAS JUST WEIRD. THEN HAPPENED AGAIN TODAY TWICE. IT STALLS. MY CHECK ENGINE LIGHT COMES ON. WHY IS MY STALLING? DO YOU HAVE ANY DATA FOR ME? I AM TRYING TO FIND OUT WHAT TO DO. I AM GOING TO RESEARCH MORE AS WELL. PLEASE HELP ME!

I HAVE REPORTED THIS PROBLEM ABOUT MY CAR STALLING, CUT OFF WHEN I TURN. I HAVE NOTICED YOU HAVE HAD SEVERAL COMPLAINTS FOR THE SAME ISSUE OVER AND OVER AGAIN. I JUST WENT OUT ON THE FORUM. IS SOMEONE GOING TO ADDRESS THESE ISSUES. ENGINE/FUEL PROPULSION SYSTEM/STALLING IN TRAFFIC IS DANGEROUS MANY LIVES ON THESE DANGEROUS HIGHWAYS. HOW CAN MY VEHICLE NOT BE ON THE LIST FOR RECALL IF SEVERAL OWNERS WITH THE LAST 8 DIGIT VIN NUMBER STARTING WITH BLR... PLEASE HELP!

I CURRENTLY HAVE A MODEL YEAR 2011 XF VEHICLES AND IT IS EQUIPPED WITH A 5.0L GASOLINE ENGINE. IT IS MY UNDERSTANDING THAT THIS ISSUE WAS AFFECTING 2010-2012 XF VEHICLES EQUIPPED WITH THE 5.0 L GASOLINE ENGINE. THE AFFECTED VEHICLES MAY HAVE A FUEL TANK FUEL OUTLET FLANGE THAT MAY CRACK. I'M CURRENTLY HAVING THE SAME ISSUE THAT THE RECALL IS SPEAKING OF; HOWEVER, MY VEHICLE IS NOT IN THE CURRENT RECALL. I WANTED TO BRING THIS TO JAGUAR'S ATTENTION FOR CURRENT OWNERS LIKE MYSELF, FOR THE AFFECTED VEHICLES MAY HAVE A FUEL TANK FUEL OUTLET FLANGE THAT MAY CRACK. I THINK THIS IS A VERY DANGEROUS RECALL THAT SHOULD BE FOR ALL OF 2010-2012 XF THAT HAVE THIS ISSUE. THIS IS THE INFORMATION THAT IS CURRENTLY POSTED ONLINE FOR JAGUAR'S CUSTOMERS TO SEE, BUT WHEN I CALLED ABOUT THIS RECALL, I WAS INFORMED IT DIDN'T APPLY TO ME EVEN THOUGH I AM AFFECTED.

I HAD MY 2011 JAGUAR RUNNING WHILE I WAIT FOR A LOCKSMITH AND I COULD SMELL FUEL COMING FROM THE VEHICLE MAINLY ON THE SIDE WHERE THE GAS TANK IS LOCATED. ONCE I SAT INSIDE THE VEHICLE I COULD SMELL GAS INSIDE. I LOOKED UNDERNEATH THE VEHICLE ON THE GAS TANK SIDE AND I NOTICED A FUEL LEAK ON THE TANK UNDERNEATH. I HAD IT CHECKED AND WAS TOLD THAT IT HAS TO DO WITH WITH THE FLANGE. I READ THAT THERE IS A RECALL BUT WHEN I PUT IN MY VIN- IT STATES NO REPAIRS OR RECALLS. THIS SHOULD BE COVERED.

CAR SHUT OFF WHILE IN MOTION MAKINGA LEFT HAND TURN IN RUSH HOUR TRAFFIC STARTED POURING FUEL FROM BOTTOM OF THE VEHICLE. THEN BEGAN MAKING A CLICKING SOUND. PETROL WAS RAINING FROM THE BOTTOM OF THE CAR.

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT WAS UNSUCCESSFUL. THE CONTACT CALLED A RELATIVE FOR ASSISTANCE. THE RELATIVE DISCONNECTED AND RECONNECTED THE FUEL PUMP AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO JAGUAR GREENSBORO (1205 BRIDFORD PKWY, GREENSBORO, NC 27407) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP AND FLANGE WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 10V332000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT AFTER PARKING AND EXITING THE VEHICLE, THERE WAS AN ABNORMAL FUEL ODOR OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO ALPINE JAGUAR SALES DEPARTMENT (6606 N ANDREWS AVE, FORT LAUDERDALE, FL 33309) TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,600.

VEHICLE SUBJECT TO APPARENT FUEL STARVATION. ENGINE CUTS OUT AND CANNOT BE RESTARTED. SOMETIMES WHEN STATIONARY AND SOMETIMES WHEN MOVING. AFTER A PERIOD OF TIME IT SPONTANEOUSLY RESTARTS, TYPICALLY NEXT DAY. AAA TOWED AND REPLACED THE FUEL PUMP WITH OEM PART, BUT IT DOES NOT HELP. I CAN PROVIDE RECEIPT IF NEEDED. APPEARS TO BE VERY SIMILAR SYMPTOMS TO THE 2010 AND 2013 JAGUAR XF RECALLS, BUT JAGUAR INDICATES THAT MY VIN IS NOT COVERED AND I SHOULD CONTACT THE DEALER AT MY OWN EXPENSE. PERSISTENT PROBLEM...DANGEROUS AND NOT FAIR! THIS HAPPENED 4 TIMES SO FAR, MOST RECENTLY YESTERDAY. CAR HAS APX. 56K MILES ON IT.

MY CAR HAS A GAS LEAK FROM THE TOP SEAL. I SAW WHERE THERE IS A RECALL IN THIS BUT MANUFACTURING COMPANY KEEPS REELING ME IT'S NOT MY VIN THAT THE RECALL IS AFFECTED.

VEHICLE DIED WHILE DRIVING AND WILL NOT TURN OVER. THIS HAPPENED A FEW TIMES BEFORE. MY MECHANIC TELLS ME THAT IT IS THE FUEL PUMP AND THAT THEY WERE ABLE TO START THE CAR BY BANGING UNDER THE CAR NEAR THE FUEL PUMP LOCATION. JAGUAR HAS A RECALL ON THE FUEL PUMP RELAY FOR MY CAR YEAR AND ENGINE, BUT THE JAGUAR NATIONAL HEADQUARTERS SAYS THAT IT DOESN'T APPLY TO MY VEHICLE. SEEMS LIKE A SIMILAR PROBLEM THAT SHOULD BE COVERED BY THEM.

I HAVE A LIVE THAT COMES ON THAT SAYS RESTRICTED PERFORMANCES AND IT'S SO DANGEROUS I WAS DRIVING ON THE INTERSTATE AND SOON AS THAT LIGHT RESTRICTED PERFORMANCE THE CAR LOST OF POWER... IT DON'T DO ANY EVERY TIME I PUSHED OF THE GAS THE CAR SLOWED DOWN. THE CAR ONLY HAVE 70,000 MILES ON IT. IS THIS NOT A RECALL ON THAT?

HI FUMES OF GASOLINE ODOR INSIDE THE CAR. AFTER I FOUND OUT THERE HAS BEEN A RECALL FOR FUEL LEAK FOR 2010-2012 MODEL I CONTACTED JAGUAR AND THEY ISSUED A CASE NUMBER ALSO THEY SAID MY VIN WAS NOT INCLUDED IN THE RECALL BUT THEY RECOMMENDED TO TAKE IT TO A JAG DEALER TO ASSESS THE REPAIR. JAGUAR LATER DENIED ANY FURTHER HELP WITH REPAIR FACILITATION ALTHOUGH I EXPRESSED MY CONCERNS ABOUT THE SAFETY PROBLEM BEING THE SAME AS THE VINS THEY RECALLED!

WHEN APPLYING THE BREAKS ON THE HIGHWAY AND THEN HIT BY ANOTHER CAR FROM BEHIND (LIGHT TO MEDIUM IMPACT) SEAT BELT CAUSED SERIOUS PANCREATIC AND VENOUS INJURIES TO DRIVER.

MY CAR IS LEAKING GAS AND I WAS TOLD BY JAGUAR THAT IT'S NOT INCLUDED IN THE RECALL ON FUEL LEAKAGE FOR THAT MODEL. HOWEVER NHTSA SAYS THERE IS A RECALL. I CAN SMELL GAS WHILE DRIVING IT AN IT LEAKS OUTS ONCE I STOP. I AM NOT DRIVING IT AGAIN.

THE IN-TANK ELECTRIC FUEL PUMP MAY NOT BE CORRECTLY ACTIVATED AS THE FUEL PUMP RELAY IS NOT ENERGIZED FOLLOWING A VEHICLE STARTUP CYCLE.AN INADEQUATE SUPPLY OF FUEL TO THE ENGINE COULD RESULT. FUEL STARVATION TO THE ENGINE LEADS TO ENGINE STUMBLE FOLLOWED BY ENGINE CUTOUT WITH MINIMAL WARNING AND COULD POTENTIALLY CAUSE A CRASH, I WAS IN MOTION DOING 65 MPH ON A FREEWAY AND THE CAR STOP WITH NO WARNING . I HAD TO TOW IT TO MY HOUSE. A WEEK LATER THE CAR STARTED AGAIN BUT THE MECHANIC ADVISE ME TO REPLACE THE FUEL PUMP BASED ON THE RECALL.

MY CAR HAS A STRONG GAS SMELL INSIDE AND OUT IT IS LEAKING FUEL UNDERNEATH THE CAR WHEN YOU LIFT THE BACKSEAT UP THE FUEL IS SHOOTING OUT, I TOOK THE VEHICLE TO JAGUAR AND THEY SAID THERE IS A CRACK IN THE FUEL PUMP FLANGE. I CALLED JAGUAR CORPORATE OFFICE AND THEY STATED THAT THERE WAS A RECALL ON THAT PART BUT MY CAR WAS NEVER SERVICED FOR IT. I AM NOT THE ORIGINAL OWNER I HAVE HAD THIS CAR SINCE FEBRUARY 2016.

TL* THE CONTACT OWNS A 2011 JAGUAR XF. WHILE THE VEHICLE WAS IDLING AT A STOP LIGHT, A POPPING SOUND WAS HEARD AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE WITH THE BRAKE WARNING INDICATOR ILLUMINATED. UPON EXITING THE VEHICLE, THE CONTACT NOTICED AN OIL BURNING ODOR AND FLUID LEAKING FROM THE PASSENGER SIDE OF THE ENGINE COMPARTMENT. THE DEALER (PARK PLACE JAGUAR LAND ROVER DFW, 1300 E STATE HIGHWAY 114, DALLAS, TX 75261) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. IN ADDITION, WHILE DRIVING, WHITE SMOKE AND FUEL APPEARED FROM THE REAR OF THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO JAGUAR OF GREENSBORO (1205 BRIDFORD PKWY, GREENSBORO, NC 27047, (336) 299-1500) WHERE IT WAS DIAGNOSED THAT THE HIGH COMPRESSION FUEL PUMP, BALL JOINT, AND FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT THE WARRANTY WOULD NOT COVER THE REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

HAD A 100 MILES LEFT IN TANK GOT GAS FILLED IT UP LEFT GAS STATION GOT ON FREEWAY DOING 70MPH CAR STALLED NO WARNING NO NOTHING ALMOST CAUSED MAJOR WRECK. HAD TO TOW CAR HOME DIDN'T START UNTIL NEXT DAY GOT CODE P0627 MEANING A BAD FUEL PUMP RELAY WHICH IS ALREADY A RECALL ON THE SAME YEAR AND ENGINE 5.0 V8 XF BUT NOT ON MY XFR 5.0 NEEDS TO BE RECALLED AND PAID FOR.

ON JULY 20, 2017, AT APPROXIMATELY 6:30 AM, I WAS DRIVING MY 2011 JAGUAR XF IN THE FAR RIGHT LANE ENROUTE TO THE PHILADELPHIA INTERNATIONAL AIRPORT FOR A FLIGHT TO ATTEND MY YOUNGEST SISTER'S FUNERAL. I WAS TRAUMATIZED BY THE SUDDEN MASSIVE FIREBALL AND CAR FIRE, AND THE POSSIBILITY OF MISSING MY EARLY MORNING FLIGHT. THE FIRE STARTED WHILE I DROVE DOWN I-95 SOUTH IN PHILADELPHIA, PA. IT WAS A MOTORIST THAT POINTED TO ME AND AT MY VEHICLE THAT A PROBLEM HAD OCCURRED. I COULD NOT DETERMINE WHAT THE PROBLEM WAS BUT I KNEW THE PERFORMANCE OF MY VEHICLE WAS VERY POOR. ANOTHER INDICATOR OF SOMETHING BEING TERRIBLY WRONG IS THAT I COULD SEE BLUE SMOKE COMING FROM THE HOOD OF MY CAR. I EXITED THE FREEWAY IMMEDIATELY AND STOPPED THE CAR ON ENTERPRISE AVENUE. AFTER RAISING THE HOOD, SUDDENLY AND WITHOUT NOTICE, I COULD SMELL AND SEE GASOLINE LEAKING FROM THE LEFT SIDE OF MY ENGINE. IT DID NOT TAKE LONG FOR THE VEHICLE TO BECOME ENGULFED IN FIREBALL FLAMES FROM GASOLINE LEAKS. I DID NOTHING TO CAUSE THIS VEHICLE FIRE. AT ALL TIMES, I MAINTAINED PROPER SPEED LIMITS AND I ALWAYS CONTINUED PROPER MAINTENANCE RECORDS ON MY VEHICLE.

BUBBLING DASHBOARD

TL* THE CONTACT OWNS A 2011 JAGUAR XF. WHILE DRIVING 60 MPH, A LOUD ABNORMAL NOISE WAS HEARD. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AS THE VEHICLE DECELERATED, BUT KEPT OPERATING. THE CONTACT TURNED OFF THE VEHICLE, OPENED THE DOOR, AND NOTICED FLAMES UNDERNEATH THE DRIVER SIDE DOOR. THERE WERE NO INJURIES SUSTAINED. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A TOW LOT. THE CONTACT CALLED LAND ROVER MONMOUTH (807 NJ-35, OCEAN TOWNSHIP, NJ 07712, (732) 869-2500), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000. *TT CONSUMER STATED CAR CAUGHT FIRE WHILE HE WAS DRIVING ON 6/18/18; IN THE PASSING THE VEHICLE CEASED TO OPERATE AS DESCRIBED ON PREVIOUS PAGE. WHEN I OPENED THE DRIVERS SIDE DOOR THERE WERE FLAMES COMING FROM UNDER THE CAR PASSING UP THE OPEN DOOR. UPDATED 10/9/18*JB

ONE DAY, WHILE DRIVING, A VEHICLE DEFECT CAUSED THE DRIVER-SIDE AIRBAG OF MY MOM'S 2011 JAGUAR XF TO DEPLOY, WHILE THE VEHICLE WAS IN MOTION. THERE WAS NO COLLISION THAT PROMPTED THIS EXPLOSION. A DESIGN FAULT OF THIS MAGNITUDE CAUSED THE DRIVER TO LOSE CONTROL OF THE CAR. LUCKILY, A CRASH WAS AVOIDED. THIS IS A SERIOUS SAFETY ISSUE. IMMEDIATELY, MY MOM TOOK THE CAR TO THE DEALERSHIP. AFTER RUNNING CODES AND SPEAKING WITH A REPRESENTATIVE AT THE DEALERSHIP, MY MOM WAS INSTRUCTED TO PAY FOR THIS FAULT MANUFACTURED INTO HER CAR. FURTHER, NO INVESTIGATION WAS COMPLETED TO DETERMINE IF THIS DEPLOYMENT WAS A ONE-TIME OCCURRENCE OR A FAULT IN MULTIPLE CARS. JAGUAR HAS A LEGAL AND MORAL OBLIGATION OF ENSURING THE SAFETY OF THEIR CUSTOMERS.

TL* THE CONTACT OWNS A 2011 JAGUAR XF. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED. AFTER FOUR HOURS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITH THE ASSISTANCE OF ROADSIDE ASSISTANCE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE CONTACT CALLED THE DEALER (JAGUAR HILTON HEAD, 145 DRIVERS WAY, HARDEEVILLE, SC 29927), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT PROVIDED.

TAKATA RECALL. THE FRONT PASSENGER AIRBAG NEEDS TO BE REPLACED ASAP DUE TO POTENTIAL FOR THE MODULE INFLATOR HOUSING TO EXPLODE AND DEPLOY ABNORMALLY IN THE EVENT OF A CRASH RESULTING IN SHARP METAL FRAGMENTS STRIKING THE PASSENGERS. THE JAGUAR DEALERSHIP ADVISED THEY DO NOT HAVE STOCK OF THE NECESSARY COMPONENTS TO REPAIR MY VEHICLE. PARTS ARE NOT EXPECTED TO BE AVAILABLE UNTIL 3/31/2019 WHICH IS OVER A YEAR FROM NOW AND THAT IS UNACCEPTABLE! WHERE CAN I GO TO HAVE IT FIXED IMMEDIATELY?

TAKATA RECALL - I AM FILING THIS COMPLAINT DUE TO THE POOR HANDLING OF THIS RECALL BY JAGUAR CORPORATE. ON 7/29/16 WE RECEIVED A LETTER REGARDING THE RECALL, AND INFORMED THAT THEY WOULD BE FOLLOWING UP WITH A 2ND LETTER AND INSTRUCTIONS. ON 12/6/16, NO LETTER RECEIVED, I CALLED AND S/W "KADAR" IN THE CORPORATE CALL CENTER, AND WAS TOLD A LETTER WOULD BE RECEIVED BY "Q4 2016". NO LETTER RECEIVED BY 1/12/17, AND I CALLED AND SPOKE WITH "KADAR" AGAIN - AND SHE OFFERED ME A "LIKE FOR LIFE" REPLACEMENT - WHICH MEANT REPLACING THE FAULTY AIRBAG WITH ANOTHER FAULTY (BUT NEWER) AIRBAG - TAKATA SUPPLIER HAS NOT GIVEN THEM A DATE ON WHEN THIS WILL BE AVAILABLE. I DIDN'T HEAR ANYTHING BACK AGAIN. ON 10/2/17, WE REACHED OUT TO JAGUAR TO FIND OUT THE STATUS. WE WERE TOLD THAT THE AIRBAGS SHIPPED TO THE DEALERS OVER 2 MONTHS AGO, AND READY TO REPLACE. I AM FRUSTRATED WITH THE POOR COMMUNICATION ON THIS. IF WE HAD NOT REACHED OUT TODAY ON THIS, WE WOULD HAVE NEVER KNOWN THAT THE AIRBAGS WERE AVAILABLE FOR REPLACEMENT. NO ONE AT THE JAGUAR CORPORATE OFFICE SEEMED TO CONCERNED WITH THIS WHEN I COMPLAINED TODAY. I JUST WANTED TO FILE AN OFFICIAL COMPLAINT ON THE LACK OF COMMUNICATION AND VERY POOR HANDLING OF THIS SITUATION BY JAGUAR. THANK GOD NO ONE WAS HURT DUE TO THE DELAYED RESPONSE BY JAGUAR.

MY GEARSHIFT SELECTOR KEEPS GOING OUT I WAS IN THE DRVE THROUGH, PUT MY VEHICLE IN PARK BECAUSE I WAS IDLING TOO LONG, TRIED SHIFTING BACK INTO DRIVE VEHCLE WOULD NOT SHIFT, 2 HOURS LATER AFTER SEVERAL ANGRY CUSTOMERS MY VEHICLE SHIFTED INTO DRIVE, GET HOME TO PUT INTO PARK VEHICLE WOULD NOT SHIFT TO PARK, SO NOW IM STUCK IN DRIVE, COULDNT DO ANYTHING BUT SIT AND WAIT NOTHING, SO I HAD TO SHUT VEHICLE OFF AND DOING SO VEHICLE ROLLED WITH NO BRAKES HITTING VEHICLE IN FRONT OF ME, LUCKILY IT WAS MY VEHICLE, VEHICLE HAS NOT REVERTED BACK TO OPERATION STILL STUCK IN DRIVE

WHILE DRIVING DOWN I-95 SOUTH, A MOTORIST POINTED TO ME AND AT MY VEHICLE THAT A PROBLEM HAD OCCURRED. MY 2011 XF JAGUAR LEAKED FUEL. I PULLED OFF THE FREEWAY AND STOPPED THE CAR. AFTER RAISING THE HOOD, I COULD SEE GASOLINE LEAKING FROM THE ENGINE. THE VEHICLE TOTALLY BURNED UP AFTER HAVING A FUEL FIRE RESULTING FROM GASOLINE LEAKS. NOTHING I COULD HAVE DONE TO CAUSE THIS VEHICLE FIRE.

WHEN I ATTEMPTED TO START THE VEHICLE THE LOW-PRESSURE FUEL LINE RUPTURED SPILLING APPROXIMATELY 2-5 GALLONS OF GAS UNDER THE VEHICLE - CREATING A MASSIVE SAFETY AND HAZARD ISSUE IN THE SHOPPING CENTER PARKING LOT. IF I WAS ACTUALLY DRIVING THE CAR WHEN THE HOSE RUPTURED GAS WOULD HAVE SPILLED OVER THE ENTIRE HOT ENGINE RESULTING IN FIRE OR POSSIBLE DEATH.

TL* THE CONTACT OWNED A 2011 JAGUAR XF. WHILE THE VEHICLE WAS OPERATED, THE CONTACT WAS ALERTED BY ANOTHER MOTORIST THAT SMOKE WAS COMING FROM THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND VARIOUS WARNING INDICATORS ILLUMINATED. AFTER THE CONTACT EXITED THE VEHICLE, IT BECAME ENGULFED IN FLAMES. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 800-452-4827 AND WAITED FOR NEARLY 15 MINUTES BUT THERE WAS NOT RESPONSE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND COULD NOT CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL RECEIVED THE RECALL NOTICE ON 7/29/16. HAVE INQUIRED 4 TIMES ABOUT THE RECALL AND HAVING MAY AIRBAG REPLACED AND HAVE BEEN TOLD JAGUAR HAS NOT RELEASED THE PARTS YET TO PERFORM THE REPLACEMENT RECALL.

TL* THE CONTACT OWNS A 2011 JAGUAR XF. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V332000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/30/17*LJ *CN

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. THE AIRBAG WAS REPLACED 10FEB17 AT JAGUAR LAND ROVER PORTLAND OREGON. THE OLD AIRBAG SERIAL NUMBER NW00100750083 WAS REPLACED WITH NEW AIRBAG NW000161970080. IT STILL SHOWS THAT IT WAS NOT DONE ON YOUR WEBSITE.COULD YOU PLEASE UPDATE THE WEBSITE..

TL* THE CONTACT OWNS A 2011 JAGUAR XFR (NA). WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AS NEEDING NEW TENSIONERS FOR THE TIMING CHAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.

I RECEIVED NOTICE THAT I NEED A NEW AIRBAG FROM THE RECALL AS OF JULY 29, 2016. NO RECALL ON MY VEHICLE HAS BEEN UNDERTAKEN AS OF YET. I WOULD LIKE TO KNOW THE REASON FOR THE DELAY.

TAKATA RECALL - IT HAS BEEN OVER 8 MONTHS SINCE I RECEIVED THE NOTICE OF THE RECALL. EVERYTIME I CALL THE JAGUAR NUMBER LISTED IN THE LETTER, I AM TOLD THEY HAVE NO IDEA OF WHEN THEY MIGHT BE STARTING REPAIRS. I DON'T WANT TO WAIT UNTIL THERE IS A FATALITY TO GET SOMEONE TO FIX THIS PROBLEM.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2011 JAGUAR XFR SUPERCHARGED DASHBOARD GLARE & VISIBILITY OBSTRUCTION THE LEATHER DASHBOARD ON THE JAGUAR XFR SUPERCHARGED HAS BEGUN TO SEPARATE, RIPPLE, & BUBBLE. RESULTING IN A SERIOUS SAFETY ISSUE AS THE RIPPLING (LOOKS SIMILAR TO WAVES) CAUSES THE SUN TO REFLECT / GLARE DIRECTLY TO THE WINDSHIELD & INTO THE OPERATORS EYES. THE RESULT, UNDER CERTAIN CIRCUMSTANCE (HIGH NOON, VERY SUNNY DAYS, DUSK/DAWN), IS COMPLETE VISION IMPAIRMENT.

TAKATA RECALL. TOLD SOONEST AVAILABLE WILL BE JANUARY 2017 BY VEHICLE ID# AND NOT LOCATION. I LIVE IN HUMID CLIMATE. NOT REASONABLE. NOTICE SENT 7/29/16.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/05/17*LJ UPDATED 8/28/2017*JS

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/17*LJ UPDATED 01/12/17.*JB

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL FROM THE MUFFLER PIPE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS UNSURE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE ORIGINAL FUEL PUMP ON THE CAR FAILED ON 3/16/16 RESULTING IN ENGINE SHUTDOWN AND SUBSEQUENT LOSS OF VEHICLE CONTROL WHILE DRIVING ON A CITY STREET. A NEW FUEL PUMP WITH JAGUAR PART NUMBER C2D25079 WAS INSTALLED BY JAGUAR LAND ROVER CARLSBAD, CA. THIS REPLACEMENT FUEL PUMP ALSO FAILED ON 8/19/16 RESULTING IN LOSS OF VEHICLE CONTROL WHILE DRIVING ON A CITY STREET. ANOTHER FUEL PUMP WITH THE SAME PART NUMBER WAS INSTALLED ON 8/24/16 BY THE SAME DEALER. WE ARE CONCERNED THAT WE MAY HAVE ANOTHER FAILURE WHILE DRIVING WHICH RESULTS IN THE ENGINE SHUTTING DOWN WITH SUBSEQUENT LOSS OF BRAKING, TURNING, ETC. REPAIR WORK WAS PERFORMED BY JAGUAR LAND ROVER CARLSBAD, 5660 PASEO DEL NORTE, CARLSBAD, CA 92008, PHONE 760-404-5600.

SAFETY ISSUE DUE TO DEFECTIVE DASHBOARD. THESE CARS HAS A DEFECT WITH THE DASHBOARD. I PURCHASE THE CARE IN JAN OF THIS YEAR AND IT WAS IN SUPREME CONDITION AS THE PREVIOUS OWNER KEPT IT IN HER GARAGE. I DO NOT HAVE A GARAGE, SO WHEN THE TEMP REACH OVER 100 DEGREES THE DASHBOARD STARTED TO MELT, PULLING AWAY FROM THE SPEAKERS AND DWINDSHIELD. NEEDLESS TO SAY IT IS UGLY AND JAGUAR WILL NOT TAKE RESPONSIBILITY FOR THEIR PRODUCT AND THAT IT WAS IMPROPERLY INSTALLED. THE SAFETY ISSUE WITH THIS IS, I KEEP TAKING MY EYES OFF THE ROAD BECAUSE THE GLARE OF THE WINDSHIELD DRAWS MY ATTENTION TO THE DASHBOARD AS I DRIVE. I HAVE SEEN ON LINE THAT MANY CONSUMERS ARE HAVING THIS ISSUE AND JAGUAR WILL NOT RECALL IT BECAUSE THEY COST ABOUT $6000 THE HQS WANTS TO GIVE ME $1600 TOWARDS REPLACING, AND I AM TELLING THEM NO..... WHY SHOULD I GO BEHIND JAGUAR AND FIX THEIR DEFECTIVE PART? ITS NOT ACCEPTABLE BY ANY MEANS. SOMEONE NEEDS TO LOOK INTO THIS AND I JUST PRAY I DON'T HAVE AN ACCIDENT DUE TO THIS ISSUE. IN ADDITION, THE DEALERSHIP SELLS A THIRD PARTY WARRANTY THAT IS SUPPOSE TO COVER SUN UV RAY DAMAGES TO THE INTERIOR OF THE VEHICLE AND THEY SAID IT IS A DEFECT BY JAGUAR MANUFACTURER---SO THEY WON'T GET STUCK WITH THE BILL. THE INSURANCE COMPANY AGREES AND WILL NOT COVER THE DAMAGES AS A COMPREHENSIVE LOSS. NO ONE WANTS TO TAKE THE RESPONSIBILITY AND IS PASSING IT ON TO THE CONSUMER WHO IS NOT AT FAULT. ADDITIONAL INFORMATION IS ATTACHED AS YOU REQUESTED.

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THERE IS A RECALL NUMBER BY NHTSA 16V-373 AND MANUFACTURERS RECALL NUMBER JD69 BUT IT IS UNDETERMINED WHAT THE PROBLEM IS

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

THE PASSENGER AIRBAG DOES NOT PROPERLY WORK AND THE MANUFACTURER REFUSED TO REPAIR. MY WIFE WEIGHS APPROXIMATELY 100 POUNDS AND THE MANUFACTURER CLAIMS THE AIR BAG IS DESIGNED TO NOT WORK FOR PASSENGER 100 POUNDS OR LESS. THIS IS A SERIOUS SAFETY ISSUE AND I WOULD LIKE NHTSA TO INVESTIGATE THIS VERY DANGEROUS CONDITION. *TR

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, A RESTRICTED PERFORMANCE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS SHAKING AND THERE WAS FUEL ODOR PRESENT. THE CONTACT SHUT OFF THE VEHICLE AND ATTEMPTED TO RESTART THE VEHICLE BUT FAILED. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED THAT THERE WAS FUEL LEAKING AND THE FUEL INJECTOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000(FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

THE FUEL PUMP FAILED FOR A 2ND TIME...WE REPLACED IT UNDERWARRANTY 6 MOS AGO..FRIENDS ARE COMPLAINING .I CALLED JAGUAR USA THEY HAVE NO INTEREST IN THIS.THIS IS A HIGHLY DANGEROUS CONDITION VERY COMMON IN THIS MODEL. *TR

I WAS ACCELERATING AWAY FROM TRAFFIC LIGHTS AND THE THROTTLE JAMMED OPEN. I HAD TO SWITCH INTO NEUTRAL TO REDUCE THE REVS AND BRING THE CAR UNDER CONTROL. *TR

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE SHIFTING INTO DRIVE FROM REVERSE, THE BRAKES FAILED. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE BRAKE FLUID LOW LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT A BRAKE CALIPER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,500.

THE PASSENGER AIRBAG WORKS INTERMITTENTLY WHEN MY WIFE SITS IN THE PASSENGER SEAT. MY WIFE WEIGHS APPROXIMATELY 100 POUNDS. THE MANUFACTURER SAYS THAT THE PASSENGER AIRBAG IS DESIGNED TO NOT WORK FOR PASSENGERS 100 POUNDS OR LESS AND SAYS THAT THIS SERIOUS SAFETY ISSUE TO WITHIN THEIR DIAGNOSTICS. I BELIEVE THAT THIS ISSUE IS A SERIOUS SAFETY ISSUE AND JAGUAR REFUSES TO CORRECT THE ISSUE OR RETURN OR REPLACE THE VEHICLE. THE AIRBAGS ON THIS VEHICLE HAVE NOT BEEN ENGINEERED CORRECTLY AND JAGUAR NEEDS TO BE HELD ACCOUNTABLE FOR THEIR ERROR. MY WIFE REFUSES TO DRIVE AS A PASSENGER IN THIS CAR. I PURCHASED THIS CAR FOR MY WIFE, WHO WAS PRESENT AT THE TIME OF PURCHASE. JAGUAR FAILED TO MENTION AT TIME OF PURCHASE THAT THE AIRBAGS WOULD NOT WORK FOR A PERSONAL WHO WEIGHS 100 POUNDS OR LESS. I BELIEVE THAT JAGUAR NEEDS TO BE REQUIRED TO REMEDY THIS VERY SERIOUS SAFETY ISSUE. *TR

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT ACCORDING TO VEHICLE SPECIFICATIONS, THE AIR BAG WOULD DEACTIVATE WHEN A PASSENGER UNDER 100 LBS WAS OCCUPYING THE SEAT. THE CONTACT WAS CONCERNED BECAUSE A FREQUENT ADULT PASSENGER, WHO WAS LESS THAN 100 LBS, WOULD NOT BE PROTECTED BY THE AIR BAG IN THE EVENT OF A CRASH THE MANUFACTURE WAS ALERTED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. *TR

WE WERE DRIVING NORTH ON I-75 AND EXITED AT HIGHWAY M-24. AS WE TURNED RT., THE LEFT FRONT TIRE LOST AIR PRESSURE (LT. FRONT CAR TIRE WAS RECENTLY CHANGED AND NOT SURE PROPER SEALANT WAS USED WHEN INSTALLING NEW TIRE) AND THE CAR SUDDENLY SHOT TO THE LEFT AND WE WENT OVER AN EMBANKMENT INTO A DITCH FOR APPROX. 20 FEET THEN SHOT UP AND OVER AN EXPRESSWAY ENTRANCE RAMP INTO A STEEL BARRIER. THE SEAT BELTS WERE ON BOTH OF US AND THE AIRBAGS DEPLOYED. WE BOTH SUFFERED SEVERE BLUNT FORCE BODY TRAUMA AND HAD TO BE TAKEN BY EMS TO THE LOCAL HOSPITAL. RECOVERY HAS BEEN SLOW AS WHIP LASH AND BACK INJURIES JUST DON'T SEEM TO WANT TO HEAL. ON ANOTHER NOTE, MY RIGHT EAR WAS DAMAGED BY THE EXPLOSION FROM THE AIR BAG DEPLOYMENT AND NOW I HAVE HIGH SHRILL RINGING 24/7 AND CAN'T SLEEP. I HAVE BEEN TO HEARING SPECIALISTS AND THEY SAY IT IS TENITIUS (SPELLING) BUT THERE DOES NOT SEEM TO BE ANY SOLUTION. DOES ANYONE IN GOVERNMENT HAVE ANY SOLUTIONS? THIS IS DRIVING ME CRAZY. *TR

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED AFTER DEPRESSING THE BRAKE PEDAL AND ACTIVATING THE PUSH TO START FEATURE THE VEHICLE SUDDENLY ACCELERATED IN REVERSE WITHOUT ANY WARNING. THE VEHICLE ALSO SUDDENLY STOPPED AT THE END OF HER DRIVEWAY. THE VEHICLE WAS LATER TOWED TO THE DEALER. AFTER PERFORMING A DIAGNOSTIC TEST THEY ADVISED HER THAT THE REPORT WAS SENT TO THE UNITED KINGDOM FOR INTERPRETATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE, CURRENT MILEAGE AND VIN WERE UNAVAILABLE.

PROBLEM: AUTOMATIC SPEED LIMITER MALFUNCTION WHILE TRAVELING AT 69 MPH SETTING. PAGE 87 OF OWNER'S HANDBOOK STATES" IN CERTAIN CONDITIONS, SUCH AS A STEEP DOWNHILL GRADIENT", THE VEHICLE SPEED MAY EXCEED THE SET SPEED LIMIT. THIS IS BECAUSE ENGINE BRAKING IS UNABLE TO MAINTAIN OR REDUCE THE VEHICLE SPEED. ASL ALLOWS SELECT BETWEEN CRUISE CONTROL AND ASL. ONCE SET, FURTHER ACCELERATOR PETAL PRESSURE WILL NOT INCREASE SPEED BEYOND SET SPEED. SYSTEM FAILED, AND A SURGE IN SPEED TO 90 MPH FROM SET 69 MPH HAPPEN.INCIDENT IMMEDIATELY REPORTED TO JAGUAR OF HUNTINGTON,1249 E. JERICHO TURNPIKE, HUNTINGTON, NY, 11743(631-427-2708) TECH COULD NOT DUPLICATE CUSTOMER COMPLAINT AT THAT TIME. ACCELERATOR PRESSURE HAD BEEN APPLIED DUE TO MANY HOURS OF OPERATING FROM TRIP FROM FLORIDA TO HUNTINGTON, NY(SELLING DEALER'S LOCATION). ASL MAY HAVE BECOME DISABLE AND ERRONOURSLY RESPONDED TO PETAL POSITION. HARD BRAKING APPLIED TO AVOID COLLISION WITH MERGING VEHICLES ON I 95 IN MARYLAND. *TR

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS ENGAGED WHICH EMITTED A LOUD CONSTANT SQUEAKING AND GRINDING NOISE OUTSIDE OF THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES FOR THE SAME DEFECT. THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE WAS CAUSED BY BRAKE DUST ACCUMULATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE AND THE VIN WERE UNAVAILABLE.

I WAS ON HIGHWAY WITH MY FAMILY TRAVELLING 60 MPH WHEN THE CAR SUDDENLY ACCELERATED.. I TOOK MY FOOT OFF THE GAS AND THE SPEED FAILED TO DECREASE. I APPLIED THE BRAKES WHICH DID WORK BUT THE ENGINE STILL CONTINUED TO RACE. . THE BRAKES OVERTOOK THE ACCELERATION AND SLOWED THE CAR BUT EACH TIME I TOOK MY FOOT OFF THE BRAKES THE CAR RESUMED ACCELERATING AT A HIGH SPEED( WITHOUT MY FOOT ON THE GAS.) I SLOWED THE CAR BY APPLYING WITH FORCE THE BRAKES WHICH WAS CAUSING A BURNING SMELL PROBABLY FROM THE BRAKE PADS. I DROVE THE CAR TO THE CLOSEST SHOULDER OF THE HIGHWAY ( ABOUT 1/2 MILE) THAT I ENCOUNTERED AT WHICH POINT I PLACED THE CAR IN NEUTRAL WHILE IT WAS STILL MOVING SLIGHTLY WHILE MY FOOT PUSHING HARD AGAINST THE BRAKE.. WHILE THE CAR WAS IN NEUTRAL THE ENGINE STILL CONTINUED TO RACE ALTHOUGH THE CAR WAS STATIONARY AT THAT POINT. I TURNED OFF THE ENGINE AND THEN WAITED ABOUT FIVE MINUTES. AFTER FIVE MINUTES I TURNED ON THE ENGINE AT WHICH TIME IT WAS NOT RACING. THE CAR WAS TAKEN TO MY JAGUAR DEALERSHIP AND LEFT THERE FOR THREE DAYS. A REPORT WAS SENT BY THE DEALER TO JAGUAR ALTHOUGH MY DEALERSHIP WAS UNABLE TO DETERMINE THE CAUSE OF THE SUDDEN ACCELERATION. *TR

VIBRATION THAT CAN BE HEARD AND FELT IN THE GAS PEDAL AT APPROX. 1400-1500 RPM. *TR

I PURCHASED A 2011 XF THE LAST DAY OF JULY 2010. DURING THE TEST DRIVE AND DURING THE FIRST WEEK, THE CAR HESITATES (FEELS LIKE IT IS RUNNING OUT OF GAS) AND THERE APPEARS TO BE GRINDING UNDER THE ACCELERATION PEDAL. WITHIN WEEKS, THE ENGINE STUMBLED AND STALLED. THESE INCIDENTS OCCUR WITHOUT WARNING AND ARE DANGEROUS; COULD CAUSE AN ACCIDENT. UPDATED IVOQ 10/08/10 *TR

I PURCHASED A 2011 JAGUAR XF IN JUNE 2010. WITHIN THE FIRST WEEK, THE CAR SUDDENLY CUT OFF AS WE WERE DRIVING ON CITY STREETS AT LESS THAN 20M MPH. THE SYSTEM SHUT DOWN AND WOULD NOT MOVE. OTHER CARS WERE BEHIND US. THIS ISSUE OCCURRED 4 TIME THUS FAR. THE LAST TIME THIS HAPPENED, THE CAR SYSTEM MESSAGE INDICATED AN OVERHEATING CONDITION. *TR