EN

2011 Jaguar XJ 4 DR RWD

3
Recalls
12
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

12 Complaints

for 2011 JAGUAR XJ
02/25/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/24/2021
Crash: No
Fire: No
Vehicle Identification Number: SAJWA1CB6BL******
Summary

A SERIS OF ISSUES PLAQUE THIS MODEL. CHANGED THROTTLE BODY TWICE BUT CAR KEEP SHOWING STABILITY CONTROL NOT AVAILABLE, THROTTLE BODY ACTUATION ISSUES WITH P2119,P2118 CODES AMONG SEVERAL OTHERS. CAR SHAKES AND SHUTS DOWN IN THE MIDDLE OF DRIVING. AT IDLE, THE CAR REV METER GOES UP AND DOWN AND THEN SHUTS OFF. I HAVE TAKEN THIS CAR TO GALPIN JAGUAR OVER 5 TIMES WITH THE SAME PROBLEM AND EACH TIME THE PROBLEM REMAINS THE SAME. I HAVE SINCE TAKEN IT TO ANOTHER MECHANIC TWO MORE TIMES PAID THOUSANDS OF DOLLARS TO REPLACE PARTS AND STILL THE PROBLEM EXISTS. THIS HAS BEEN GOING ON FOR LITERALLY MONTHS. EVERYTHING I HAVE BEEN TOLD, I GOT IT FIXED YET, THE PROBLEM STILL EXIST. THESE SET OF ISSUES HAPPENS AT IDLE, WHEN DRIVING ON FREEWAYS, AND CITY STREETS. I HAVE CALLED AAA SO OFTEN I HAVE NO MORE. ANOTHER ISSUE- THE CAR WILL STUCK IN DRIVE GEAR AND STOP AND SHUTS OFF. I HAVE EVEN REPLACED EMC COMPUTER. THE ISSUE STARTED LAST YEAR MARCH BUT STOPPED WHEN I CHANGED THROTTLE BODY AND LASTED ABOUT 6 MONTHS, THEN STARTED ACTING AROUND SEPTEMBER AGAIN AND ITS AT THE MECHANIC NOW AND THEY CANT FIND THE ISSUE STILL.

06/19/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: SAJWA2GE7BM******
Summary

THIS VEHICLE HAS HAD NUMEROUS"UNUSUAL" ISSUES FROM "STICK-TO-YOUR-FINGERS" CONTROL BUTTONS THAT WERE CHANGED UNDER WARRANTY TO A FAULTY ALARM SYSTEM THAT GOES OFF RANDOMLY ONCE ACTIVATED,TO EXCEPTIONALLY SLOW TOUCH SCREEN FUNCTIONS THAT CAN ONLY BE CONTROLLED VIA TOUCH SCREEN;PLACING DRIVER IN HAZARDOUS SITUATIONS DISTRACTED BY THE SIGNIFICANT DELAY IN RESPONSE' NOT KNOWING IF COMMAND WAS RECEIVED AND PROCESSED.TO INTERIOR UPHOLSTERY:CEILING,HEADLINER COMING UNGLUED AND UNDONE IN A RELATIVELY SHORT PERIOD OF TIME (5 YRS) WITH PARTICLES COMING FROM GLUE/FOAM POLLUTING THE INTERIOR AIR CAUSING BREATHING PROBLEMS;WHILE THE MANUFACTURER DESTINED THE VEHICLE TO A HOT & HUMID DESTINATION.TO THE MAJOR 2 CATASTROPHIC GAUGE/SENSOR FAILURES:THE WATER PUMP BREAKING ,WHICH MAYBE OK, BUT WHEN THE CAR TEMPERATURE GAUGE DOESN'T SHOW AN INCREASE IN OPERATING TEMP AND STAYS DEAD CENTER AT NORMAL OPERATING TEMPERATURE AND YOU DRIVE IT SO YOU CAN GET TO SAFETY OF YOUR HOME SINCE IT IS NOT "OVER-HEATING" AND THE STEERING WHEEL SEIZES ON YOU. YOU ASK THE DEALERSHIP AND A VAGUE COVER-UP ANSWER RIDDEN WITH HESITANCY,GUILT & A SENSE OF "OH,ITS NORMAL FOR THE CAR!" AND NO REMEDY OFFERED OR ISSUED (MAYBE I SHOULD TOUCH THE ENGINE TO MAKE SURE ITS NOT OVERHEATING?!). AND NOW THIS EPISODE:THE 2ND CATASTROPHIC GAUGE FAILURE:THE VEHICLES OIL IS AT 25% CAPACITY (ONLY 25% FULL) NO OIL POOL UNDER THE CAR AT ANY TIME JUST A FEW LIQUID DROPS OF WHAT SEEMED TO BE AC CONDENSATION. THE CAR DOESN'T SHOW AN OIL PRESSURE DROP WARNING OR OVERHEATING OR ANY RELATIVE WARNING. MIND YOU THE VEHICLE DOES NOT HAVE A "DIP-STICK" TO CHECK OIL LEVELS. THE ONLY WARNING IS A SERVICE REQUIRED STATEMENT THAT IS PRE-PROGRAMMED AT CERTAIN INTERVALS BY THE MANUFACTURER. EVEN IF I DID NOT CHANGE THE OIL EXACTLY ON TIME AND I'M A BIT LATE,NO WARNING ABOUT LOW OIL CONTENT/LOW OIL PRESSURE. DOCUMENTATION AVAILABLE. *TR

05/26/2020
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 05/26/2020
Crash: No
Fire: No
Vehicle Identification Number: SAJWA1CB2BL******
Summary

THE CAR SHUTS OFF RANDOMLY WHILE DRIVING IN MOTION ON CITY STREETS AND HIGHWAYS . THIS IS MY SECOND JAGUAR THAT DOES THIS. THIS HAS HAPPENED FOR THE 5TH TIME SO FAR. *TR

08/22/2018
Components: AIR BAGS
Incident Date: 08/22/2018
Crash: No
Fire: No
Vehicle Identification Number: SAJWA1JC9BM******
Summary

TAKATA RECALL - JAGUAR AND/OR TANAKA SHOULD BEAR THE FINANCIAL COST TO GET OUR UNIT TO A JAGUAR DEALER. THIS IS THEIR SERIOUS DEFICIENCY. WE LIVE AT LEAST 150 MILES FROM A JAGUAR DEALER AND IT IS PATENTLY UNFAIR FOR US TO HAVE THE FINANCIAL AND LOGISTICAL. BURDEN. IT IS NOT AS IF WE ARE ASKING FOR UNREALISTIC COST, LIKE RENTAL CAR.

05/22/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/15/2017
Crash: No
Fire: No
Vehicle Identification Number: SAJWA1CBXBL******
Summary

TAKATA RECALL; WHILE DRIVING GOT A STRONG SMELL OF GAS INSIDE THE CAR. PULLED INTO SERVICE STATION AND ATTENDED ACCESS FUEL PUMP OPENING UNDER REAR SEAT. FUEL WAS SHOOTING OUT OF A SMALL PIN HOLE CRACK IN THE FUEL FLANGE TOP. POOLING UP INSIDE THE FUEL PUMP CAVITY AND RUNNING DOWN THE OUTSIDE OF THE FUEL TANK. RECALL J059 ON THIS FUEL PUMP FLANGE PART NUMBER C2D25076 IS ON JUST 2010 XF MODELS NOT ON MY 2011 XJ WHICH USES THE SAME PART. WHY IS THIS NOT ALSO ON THE RECALL LIST WITH OTHER MODELS THAT USES THE SAME PART?

06/03/2016
Components: PARKING BRAKE,ELECTRICAL SYSTEM,AIR BAGS,TRACTION CONTROL SYSTEM
Incident Date: 04/25/2014
Crash: Yes
Fire: No
Vehicle Identification Number: SAJWA1CB2BL******
Summary

TL* THE CONTACT OWNED A 2011 JAGUAR XJ. WHILE DRIVING ON A WET ROAD AT 55 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE FISHTAILED DOWN THE ROAD INTO THE GUARDRAIL CABLE. THE FRONT END OF THE VEHICLE WAS DESTROYED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED HEAD AND RIB INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE ISSUE RECURRED ON NUMEROUS OCCASIONS. IN ADDITION, THE EMERGENCY BRAKE MALFUNCTIONED. THE DEALER DIAGNOSED THAT THE BATTERY WAS LOW. AFTER HAVING THE VEHICLE DIAGNOSED AT AUTO ZONE, THE BATTERY WAS TESTED AS BEING NORMAL. THE CONTACT CONTINUED TO LOSE CONTROL OF THE VEHICLE'S TRACTION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 31,552.

07/10/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/20/2015
Crash: No
Fire: No
Vehicle Identification Number: SAJWA2GB7BL******
Summary

THE CARS POWER AND ENGINE SHUTS DOWN COMPLETELY WITHOUT WARNING. I THEN HAVE TO RESTART CAR AGAIN. IT HAPPENED NOW 4 TIMES SO FAR SINCE I OWN THE CAR.

03/18/2013
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 03/10/2013
Crash: No
Fire: No
Vehicle Identification Number: SAJWA1CB9BL******
Summary

TL* THE CONTACT OWNS A 2011 JAGUAR XJ. THE CONTACT STATED THAT WHEN SHIFTING INTO DRIVE, THE VEHICLE SUDDENLY ACCELERATED WITH THE BRAKE DEPRESSED. THE BRAKE PEDAL WAS DEPRESSED WITH EXTREME FORCE AND THE CONTACT SHIFTED INTO PARK BEFORE THE VEHICLE WOULD STOP. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 8,000. CONSUMER STATED HIS WIFE ALSO EXPERIENCED SUDDEN ACCELERATION. SHE SHIFTED THE VEHICLE INTO DRIVE, WITH HER FOOT FIRMLY ON THE BRAKE, WHEN SUDDENLY THE VEHICLE ACCELERATED DRAMATICALLY TO WHAT SHE CHARACTERIZED AS FULL THROTTLE. SHE PRESSED HARDER ON THE BRAKE PEDAL AND IMMEDIATELY SHIFTED THE VEHICLE BACK INTO PARK. THE ENGINE SPEED THEN RETURNED TO NORMAL. THE VEHICLE WAS THEN TAKEN TO THE DEALER. UPDATED 04/15/13 UPDATED 4/24/13 *CN UPDATED 05/14/13 ...UPDATED 05/22/13 *BF THE CONSUMER AND THE DEALER DISCUSSED AT LENGTH THE POSSIBLE EXPLANATIONS FOR THE SUDDEN ACCELERATION AND CONCLUDED THAT INADVERTENT SIMULTANEOUS APPLICATION OF THE BRAKE AND ACCELERATOR PEDAL WAS A DISTINCT POSSIBILITY. UPDATED 05/30/13

04/16/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 03/30/2012
Crash: No
Fire: No
Vehicle Identification Number: SAJWA2GB3BL******
Summary

THE ENGINE STALLED WITHOUT WARNING JUST BEFORE I WAS ABOUT TO MAKE A LEFT-HAND TURN. *JS

01/18/2011
Components: VISIBILITY
Incident Date: 01/15/2011
Crash: No
Fire: No
Vehicle Identification Number: SAJWA1CB2BL******
Summary

TL*THE CONTACT OWNS A 2011 JAGUAR XJ. THE CONTACT STATED THAT THE HEATED WINDSHIELD DISTORTED HIS VISION WHILE DRIVING. THE STREET SIGNS AND LIGHTS ALSO APPEAR TO HAVE A HALO AND BECOME BLURRY. THE CONTACT SPOKE WITH THE MANUFACTURER ABOUT THE PROBLEM AND STATED THAT SINCE THE VEHICLE WAS LEASED THERE WAS NOTHING THAT COULD BE DONE, BECAUSE IT WOULD CHANGE THE DESIGN OF THE VEHICLE. THE FAILURE MILEAGE WAS 25 AND THE CURRENT MILEAGE WAS 5,000.

08/26/2010
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 08/15/2010
Crash: No
Fire: No
Summary

2011 XJ IS EXHIBITING PROBLEMS SIMILAR TO THOSE CONTAINED IN NHTSA CAMPAIGN ID NUMBER: 10V332000 FOR THE XK AND XF. SPECIFICALLY, VEHICLE ENGINE WILL STUTTER AS IF ABOUT TO STALL, WHICH IS MOST NOTICEABLE WITHIN THE FIRST 30 MINUTES AFTER START UP, BUT PERSISTS IN VARYING DEGREES AT ALL TIMES, ESPECIALLY WHEN IDLING. PROBLEM IS PROGRESSIVELY WORSENING. PROBLEM REPORTED TO DEALER WHO HAD INDICATED A SOFTWARE UPDATE IN THE FUTURE SHOULD RESOLVE THE ISSUE, BUT NO INDICATION GIVEN ON WHEN THAT WILL HAPPEN. PROBLEM SOUNDS SIMILAR TO NHTSA CAMPAIGN ID NUMBER: 10V332000, WHICH NOTES A CRASH COULD OCCUR. ACCORDINGLY, THIS SHOULD BE INVESTIGATED TO CONFIRM IF THE 2011 XJ SHOULD BE INCLUDED IN THIS RECALL. *TR

08/06/2010
Components: ELECTRICAL SYSTEM
Incident Date: 08/05/2010
Crash: No
Fire: No
Vehicle Identification Number: SAJWA1GEXBM******
Summary

I LEASED A BRAND NEW, 2011 JAGUAR XJ SUPERCHARGED, AND HAVE EXPERIENCED SEVERAL PROBLEMS WITHIN THE FIRST 1,000 MILES, THE FIRST OF WHICH PRESENTS A SEVERE SAFETY RISK. 1) THE TFT DIGITAL SPEEDOMETER DISPLAY WILL VANISH WITHOUT WARNING. WHEN THIS HAPPENS, YOU HAVE NO IDEA HOW FAST YOU ARE GOING. THE PROBLEM USUALLY HAPPENS WHEN EXITING A DARK GARAGE AND ENTERING DAYLIGHT, BUT ALSO HAS HAPPENED WHILE ON THE HIGHWAY. THE DIGITAL DASH WILL REMAIN BLANK FOR UP TO 15 SECONDS USUALLY BEFORE SLOWLY REAPPEARING. PROBLEM DOES NOT HAPPEN ALL THE TIME, BUT IT IS DISTRESSING AND DANGEROUS WHEN IT DOES. 2) AUDIO AND NAVIGATION SYSTEMS HAVE BECOME COMPLETELY INOPERATIVE. WHEN NAVIGATION WAS OPERATING, IT WAS DIRECTING YOU TO MAKE IMPOSSIBLE DRIVING MANEUVERS. 3) POWER WINDOWS WILL NOT REMAIN CLOSED. 4) NUMEROUS OTHER PROBLEMS, THOUGH NOT NECESSARILY SAFETY ISSUES (HAVE BEEN REPORTED TO DEALER). *TR

3 Recalls

for 2011 JAGUAR XJ
12/11/2010
CAMPAIGN NUMBER: 10V578000
VISIBILITY:WINDSHIELD WIPER/WASHER
IF THE WIPER ARMS LOSE SYNCHRONIZATION AND CLASH, THEY COULD DETACH FROM THE VEHICLE, REDUCING A DRIVER'S VISIBILITY AND INCREASING THE RISK OF CRASH.
Campaign Number: 10V578000
Manufacture: JAGUAR LAND ROVER NORTH AMERICA, LLC
Components: VISIBILITY:WINDSHIELD WIPER/WASHER
Summary

JAGUAR IS RECALLING CERTAIN MODEL YEAR 2010-2011 XJ VEHICLES MANUFACTURED FROM JULY 28, 2009, THROUGH NOVEMBER 3, 2010. THE FRONT WIPER ARMS TO SPINDLE FIXINGS WERE NOT TORQUED TO SPECIFICATION DURING MANUFACTURING. AS A RESULT, THE SECURING NUTS COULD FAIL TO PERFORM AS INTENDED, RESULTING IN A LOSS OF WIPER ARM SYNCHRONIZATION AND A CLASH OF THE WIPER ARMS.

Notes

JAGUAR SAFETY RECALL NO. J019. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

22/06/2017
CAMPAIGN NUMBER: 17V394000
AIR BAGS
In the event of a crash, the incorrect calibration may not activate the air bag deployment as intended, increasing the risk of injury.
Campaign Number: 17V394000
Manufacture: Jaguar Land Rover North America, LLC
Components: AIR BAGS
Summary

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 XJ vehicles. If, while servicing the vehicle, the vehicle does not successfully receive an update to the Restraint Control Module (RCM) software, the default air bag calibration settings may be incorrect.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

12/09/2020
CAMPAIGN NUMBER: 20V557000
AIR BAGS:FRONTAL
Failure of the air bags to deploy properly increases the risk of injury in a crash.
Campaign Number: 20V557000
Manufacture: Jaguar Land Rover North America, LLC
Components: AIR BAGS:FRONTAL
Summary

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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