2011 Jeep Grand Cherokee SUV 4WD

While trying to make a turn the power steering and brakes did not work. The vehicle did not stall. After stopping I shut the vehicle off and restarted it and it was working, This happened 3 times in about 2 weeks. I have the vehicle in to the dealer trying to find the problem.

Jeep stalled out in traffic. Just died on the road.

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Local dealer was made aware of the issue. The contact stated while driving at an undisclosed speed the vehicle stalled without warning. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

my vehicle keeps shutting off when I make a turn - I lose all power - I have no warning at all that this is about to happen - the radio and headlights stay on (no steering at all so I have to struggle to turn the wheel since I am in a turn when this happens) and I have to coast over to the shoulder to put the vehicle in park and start it up again. This truck has been recalled for this problem several times already and repaired several times already and it just keeps happening. I am going to get in a car accident one of these times. It is the Pump relay that is not working.

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The contact called O’ Daniel Chrysler Dodge Jeep Ram (5611 Illinois Rd, Fort Wayne, IN 46804, (855) 665-5423) and Glenbrook Dodge Chrysler Jeep (100 W Coliseum Blvd, Fort Wayne, IN 46805, (260) 579-4713) and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the contact was informed there was a manufacturer’s engine cylinder defect. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 136,000.

While driving the vehicle it will with no indication shut off and stop running. Its very scary and dangerous. I have taken it to the dealership and they told me the car is just old and have pressured me to buy a new car.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle failed to start-up after multiple attempts without warning. One day, the vehicle failed to start up and the contact had the vehicle towed to a dealer. The contact was informed that his vehicle was included in NHTSA Campaign Number: 19V813000 (Electrical System). The vehicle was repaired. Approximately six months later, the contact stated that the failure recurred, requiring several attempts to start the vehicle. Neither the dealer nor the manufacturer was informed of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

Subject: Alternator/generator/regulator problem of the 2011 Jeep Grand Cherokee Overland: Failure Date: Sep 29, 2021. Dealer has advised that the "Control Module" for the Alternator is malfunctioning which causes the Alternator to function at maximum capacity all the time and results in the "Battery Warning Notice" on the Instrument Panel. Dealer advises that no replacement "Control Module" is available in the entire US at this time (Control Module is foreign made). According to Dealer, the Alternator will fail, and any replacement unit will also fail. What is the fix for this safety issue?

I contacted Keffer Jeep Chrysler in Charlotte, NC when I received the recall notice. This dealer ship has a poor service department and they almost never answer calls but use the voice recorder for messages. I left two messages regarding the recall but never received a return call. Today I tried again and got the voice mail again, so called through the manager's line and finally spoke to someone in service. At first they were very helpful, but when I mentioned the recall it changed and I was informed that it would be more than two months before they could arrange to make the recall repairs (the end of November). I have encountered this before where dealers do not feel that they are properly compensated for recall work and thus try to shift off to another dealer through delays. I am now going to find another dealer, but felt that the impact of the NTSB recall safety measures is being impaired by the conduct of Keffer. The recall is very clear that this defect is dangerous and thus I have not used my Jeep Cherokee pending getting the recall addressed. Thank you for your help in curing this problem for the public at large.

As I am about to turn right my vehicle completely shuts off and I lose power steering, etc. Brakes work enough to stop thankfully, but vehicle is completely off almost causing a crash. I am able to start my 2011 Jeep GC right back up and go on with the engine light on. The light then shut off as I am driving. After reading multiple cases of this same issue it is apparent something needs done and a resolution needs issued. This is an extreme safety issue and needs addressed now before injury or death occurs. I love Jeep but I do not think I will be able to get another (after having 3+) if this does not get addressed. Get this fixed and addressed now.

Headrest deployed on its own. I came out to my car 1 day and my airbag was headrest was deployed.

The contact owns a 2011 Jeep Grand Cherokee. The contact received a recall notice for NHTSA Campaign Number: 19V813000 (Electrical system). The contact took the vehicle to the dealer where an inspection was performed that confirmed that the fuel pump relay needed replacement. The contact was then informed that parts were on backorder and to call back in a month to schedule an appointment. The contact returned in a month and was informed that parts were still on backorder and to try other dealers to see if they might have parts. The manufacturer was also notified of the failure and informed him to call other dealers for assistance. The contact then called Central Chrysler Jeep Dodge RAM Fiat of Norwood (56 Boston-Providence Turnpike, Norwood, MA 02062) where he was informed that there were hundreds of customers ahead of him and that the earliest he would be able to receive an appointment might be in six months. Recently, the contact stated that the check engine warning light had illuminated on the instrument panel. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated while driving approximately 20-25 MPH, the vehicle would not exceed 25 MPH and was shuddering. There were no warning lights illuminated. The contact stated that she was able to continue to drive to her destination. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer was made aware of the failure and informed the contact that the failure was not related to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000. Parts distribution disconnect.

jeep has a huge stalling issue while driving down the road… stalled on me over 7 times while owning it in the last 4 months and a i handful of near misses since i lose all my steering and brakes when it stalls.. huge huge issue that needs to be fixed immediately

My 2011 jeep grand Cherokee has a stalling problem when i am driving down the road and it locks up my steering and brakes and is very dangerous and i can not find the fix and it already has the external fuel pump relay recall and it still dies and my dealership in town doesn’t know what to do either and i’m still on the hook 9k for the jeep

Started vehicle and heard a bad grinding noise. Turned off vehicle, attempted to restart, failed to restart, and checked under hood and the alternator was so hot is was untouchable and smoking, had to disconnect battery to prevent fire. Leaving me stranded.

I bought this jeep from BurkenKotter in Castle Rock Colorado back in april and ever since it stalls on me on the highway randomly and i lose my power steering and brakes and scares the crap out of me. it’s done this over 10 times over the 5 months ive owned it

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while making a right turn, the vehicle seized. The contact stated no warning light was illuminated. The contact stated he was able to restart the vehicle and continued driving to his destination. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated that he experienced the failure for a second time on August 3, 2021. The contact took the vehicle back to the local dealer however, the mechanic was unable to duplicate the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V530000 (Electrical System) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 76,000.

In March 2021 my wife’s 2011Jeep Grand Cherokee was at Naples Chrysler-Jeep for a stalling problem where while driving, the car’s engine would stop while moving in traffic. Power steering and brakes lost power thereby making it nearly impossible to steer or stop without coasting to the side of the road. There was no warning from the vehicle that there was a problem. Once the car coasted to a stop, my wife was able to put the car in park and restart the car. This happened 4 or 5 times before taking it in for maintenance. After 2 weeks looking for a problem, they replaced a fuel pump relay in the TIPM. Again, in late July the car repeated the stall while driving 2 times. The car is currently at Naples Chrysler Jeep where techs are trying to duplicate the problem with no success. No codes came up during computer testing. We are reluctant to drive the vehicle if the technicians can’t locate and fix the problem before returning the car to us. Because of the sudden nature of the stall, we fear we could crash causing serious injury or death.

The contact owns a 2011 Jeep Grand Cherokee. The contact was made aware of NHTSA campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2011 Jeep Grand Cherokee. Alternator shorted and/or failed diode causing a fire under the hood. Started the vehicle and heard a strange noise from under the hood. Turned the vehicle off and opened the hood. Upon opening the hood smoke bellowed out. I could see an electrical component inside the alternator glowing red. The component glowed red and smoked until the battery was completely drained. While the vehicle didn't start on fire if it had this could have caused a large amount of damage as at the time of the incident the vehicle was parked inside a airport parking garage. Jeep has a recall for 2012 - 2014 models. The 2011 model year needs to be added to the recall. The failed alternator is available for inspection. Failed Component: Alternator, available for inspection Safety/Risk: Vehicle Fire Problem Confirmed By Dealer: Vehicle still in garage, to be towed 7/26/2021 Component Inspected: No Warnings: Unusual noise

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while pulling into a parking space with the foot on the brake pedal, the vehicle suddenly experienced unintended acceleration causing the driver to lose control of the steering wheel and crashed into a building. During the crash the air bag deployed and the driver sustained injuries to the head back and neck which required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The local dealer and manufacturer were not contacted. The VIN was not available. The failure mileage was 66,000.

I had repeated engine stalling issues, usually when accelerating, but other times just randomly. The problem is usually momentary, the engine starts running again in seconds. It is also infrequent, only once or twice a month for a vehicle being driven daily. This has caused some very near misses when the vehicle behind me doesn't notice my sudden deceleration (there are no brake lights) and almost rear ends me. Fortunately I have not had any accidents. This was a problem on my 2009 Jeep Grand Cherokee VIN 1J8HR58T99C520366. A bad crankshaft position sensor wire in the harness was finally found and replaced which fixed the problem. The problem is very hard for the repair shop to verify, they won't take the vehicle out on the road and drive it long enough so it is hard to even convince them it is a real problem. The shops often attribute it to a bad fuel pump relay, a well known problem with recalls. The replacement relays have very limited availability. I have had to drive on a suspected bad relay for months before recall parts are available. I don't think the relay is the only defect which causes the problem. About 6 weeks ago my 2011 started exhibiting the problem again, but this time with more frequency and more dramatic engine out episodes. The dealer attributed it to the fuel pump relay, which they didn't have, then to a timing sensor (crankshaft I think) then to various other problems including corroded ECM connector pins which were replaced but didn't fix the problem. After 4 weeks in the shop they finally found a bad wire (which connects the suspect timing sensor) inside a wiring harness. The wire was replaced and the problem went away. That is one of the problems that was discovered on my 2009 model! That coincidence can't be explained as a random failures, there has to be a wiring harness issue.

My paint on the roof of my Jeep Grand Cherokee started bubbling and visible rust started appearing. After about a month my windshield cracked all the way across starting from where the rust made the paint bubble, this is the only part of the vehicle with any rust. I had USAA send Safelite to come repair my windshield and what I thought was minor rust damage. To my horror the damage from the bad paint/seal was extensive and the windshield can’t be replaced until the body of the Jeep is fixed. The windshield needing replaced is the original from the factory no part of my Jeep has ever been replaced, the only reason it needs to be fixed is because of the faulty paint/seal. I now have no windshield or drivable car. I have reached out and there are quite a few Jeep owners that experienced this same issue in the same exact location. It is now being held on by tape so there isn’t just a huge hole in the car. The day it cracked the vehicle had not left my driveway, but now my car is not in a state to drive anywhere. Also in outside temperatures exceeding 80 the seat belt warning light and air bag light come on, sometimes it stays sometimes it goes away. However when the airbag light is on it prevents them from deploying in case of an incident which could cause more serious injury or death. I have three open recalls as well, I call Roberson Jeep of Salem in March of 2021, I have not heard anything about the parts being ready, I called in June 2021 about an update and they have not started my claim.

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact contacted the dealer but was informed by the dealer that there was a waiting list since they only received one part for the recall repair per month. The contact had not experienced a failure. The manufacturer was made aware of the issue but provided no assistance. Parts distribution disconnect.

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO ALTERNATOR SAFETY RECALL. THE CONSUMER STATED THE VEHICLE IS EXPERIENCING THE SAME FAILURE THAT THE ALTERNATOR SAFETY COVERS IN THE MODEL YEAR 2012 VEHICLE BUT, THE RECALL WAS NOT EXTENDED TO THE MODEL YEAR 2011. THE VEHICLE WAS REPAIRED.

While driving, an electric fire started in my Jeep due to a vanity lamp short (NHTSA Campaign Number: 15V879000) which is a known issue: Chrysler (FCA US LLC) recalled certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. "In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring." I had this recall completed in November of 2017, which was confirmed by the manufacturer during my phone conversation today. There were no warning lamps, messages or other symptoms of the problem prior to the failure. My safety and others was at extreme risk as I was driving when this fire occurred above my head and I had to quickly pull over and exit my vehicle in a very busy area. There was also melting material dripping from the visor that nearly reached me in the driver's seat, but thankfully I was able to move out of the way and it melted my driver seat instead (as shown in picture). The problem has not been reproduced or confirmed by a dealer or independent service center. The vehicle has not been inspected yet by the manufacturer or insurance representatives or any others, it is at the Jeep dealership and I am waiting to hear back from the manufacturer on next steps for the extensive damage before anything is done.

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Numbers: 19V813000 (Electrical System) and 15V879000 (Electrical System) however, the parts to do the recall repairs were unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not available. The contact had not experienced the failures listed in the recalls. The VIN was not available.

My vehicle has been leaking transmission fluid, this has caused shifting problems as well as ac problems i have done hours of research and its seems to be a common problem with 2011 jeep cherokee and i feel this need to be investigated! From what Ive read there seems to be welding issues and thats where the leaks are at. I have taken my vehicle for an inspection and the ac condensor needs to be replaced. I have taken for a second opinion and the same was discovered. After $750.00 later! I have grandchildren that i drive in this vehicle and am concerned about their safety as well as mine.

We had the latest recall repair completed for stalling while driving, it was a fuel pump relay I believe. I think we had it repaired in February/March. However this morning while driving to work our jeep stalled while slowing down to turn, the battery stayed on but the engine completely stalled & the power steering went out almost causing us to drive off the road. Luckily the brakes still worked but we had a semi behind us that nearly missed us as it also turned onto the same road.

I received notice of the V62 Fuel Pump Relay recall more than a year ago. It sounds like this is a serious safety issue, especially since I do much hwy. driving, & the Jeep could stall at any time. The local dealership, Brubaker @ 1020 Lititz Ave, Lancaster PA 17602 continues to tell me they can't get the part. Can you help me resolve this serious safety issue ?

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that on one occasion while driving, the vehicle stalled without warning. the failure mileage was unknown. Parts distribution disconnect.

My vehicle headlights will go on and off. My vehicle at headlights will further flicker on and off if they stay on. My engine will also turn off about 2-3 times a month when braking approaching a stop sign. I’ll have to put my car in park and wait about 10 seconds and the car will start again.

Dash board is severely wrinkled. This could possibly interfere with the integrity of the air bags.

THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED THE DEALER WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PARTS WERE ON BACK ORDER. THE CONTACT EXPERIENCED A FAILURE RELATED TO THE RECALL. THE FAILURE MILEAGE WAS 144,600. PARTS DISTRIBUTION DISCONNECT.

KEEPS STALLING, DIES UNEXPECTEDLY WHEN THE ECM FRIED AND THUS FRIED THE ALTERNATOR AND THE BATTERY

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KREBS CHRYSLER DODGE JEEP RAM (100 KREBS DR, GIBSONIA, PA 15044) WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE DEALER ONLY RECEIVED ONE PART PER WEEK. THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE CONSUMER STATED HE CONTACTED THE DEALER MULTIPLE TIMES AND WAS INFORMED THE PARTS WERE NOT AVAILBLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO CHAMPION CHRYSLER DODGE JEEP RAM (4505 W 96TH ST, INDIANAPOLIS, IN 46268, (317) 872-6200) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED SOUTH POINT DODGE CHRYSLER JEEP RAM SERVICE (5210 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (844) 496-4411) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. GARDEN CITY JEEP CHRYSLER DODGE RAM (283 N FRANKLIN ST, HEMPSTEAD, NY 11550, (516) 336-4712) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT HE WOULD BE PLACED ON A LIST FOR WHEN THE PART BECAME AVAILABLE. AN APPOINTMENT WAS SCHEDULED FOR THE RECALL REPAIR IN APRIL 2021 HOWEVER, THE DAY BEFORE THE APPOINTMENT, THE CONTACT WAS NOTIFIED THAT THE APPOINTMENT WOULD BE CANCELLED DUE TO PARTS NOT BEING AVAILABLE. RECENTLY, THE CONTACT STATED THAT THE VEHICLE HAD FAILED TO START-UP AFTER MULTIPLE ATTEMPTS WITH THE CHECK ENGINE WARNING ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. PARTS DISTRIBUTION DISCONNECT.

VEHICLE'S ENGINE STALLS UNEXPECTEDLY WHILE DRIVING. THE CAR WAS BOUGHT IN 2018 AND THE ENGINE STALLED FOR THE FIRST TIME IN FEBRUARY 2019. THE ENGINE STALLED AGAIN IN JUNE 2020 AND TWICE IN FEBRUARY 2021. THE ENGINE STALLS WHILE DRIVING USUALLY WHILE MAKING A RIGHT TURN. I WAS IN DANGER BECAUSE THE CAR SUDDENLY WENT DEAD WITH CARS BEHIND ME. I COULD HAVE EASILY BEEN REAR-ENDED IN ALL OF THOSE INSTANCES. RECALL WAS PERFORMED, BUT ENGINE STALLED AGAIN ABOUT TWO WEEKS AFTER THE FUEL PUMP RELAY WAS REPLACED. THE ENGINE STALLING WHILE DRIVING CAUSES THE CAR TO STOP SUDDENLY, AND IT CAN RESULT IN INJURIES, CAR ACCIDENT, LOSS OF LIFE AND OR PROPERTY DAMAGE. LESTER GLENN DEALERSHIP IS WHERE I BOUGHT THE CAR FROM AND THEY WERE THE ONES WHO REPLACED THE FUEL PUMP RELAY. THEY HAD THE CAR FOR TWO MONTHS AFTER I BROUGHT IT IN WHEN THE ENGINE STALLED AGAIN AFTER THE FUEL PUMP RELAY WAS REPLACED. CHRYSLER WAS CONTACTED AND THEY CLOSED THE CASE DUE TO THE DEALERSHIP TELLING THEM THAT THEY CANNOT RECIPROCATE THE ISSUE.

I WAS DRIVING ON THE FREEWAY AT 50 MPH WITH MY FAMILY IN THE VEHICLE WHEN I PRESSED THE BREAK PEDAL I REALIZED MY BRAKES DIDN'T WORKED THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR WITH NO STOP AT ALL WHEN I PULL OVER TO THE SIDE WITH EMERGENCY BRAKES MY TRUCK STARTED SMOKING FROM FRONT OF ENGINE I OPENED THE HOOD AND IT EXPLODED IN MY FACE ALMOST BURN INSIDE THIS VEHICLE THANK GOD WE MADE IT OUT ALIVE FROM THE JEEP GRAND CHEROKEE LAREDO

WHILE THE VEHICLE WAS PARKED, UNOCCUPIED, LOCKED, AND THE MOTOR WAS NOT RUNNING, APPARENTLY THE DRIVER'S SIDE SEAT CAUGHT FIRE. I DID NOT SEE THE ACTUAL FLAMES, BUT I DID OPEN THE DRIVER DOOR TO FIND THE BOTTOM CUSHION AND MOST OF THE ELECTRICAL WIRING IN THE DRIVER SEAT MELTED AND CHARRED AND A THICK LAYER OF SOOT ON EVERYTHING IN THE VEHICLE.

TL*THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE FORWARD COLLISION WARNING OFF (FCW-OFF) LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GALEANA CHRYSLER DODGE JEEP RAM FIAT (14375 S. TAMIAMI TRAIL, FORT MYERS, FL 33912) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED UPON INVESTIGATION, FOUND AND ASSOCIATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT NO ASSISTANCE WOULD BE PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES REGARDING FUEL PUMP RELAY SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE VEHICLE WAS SCHEDULED TO BE REPAIRED ON 3-25-2021. THE CONSUMER REFERENCED RECALL P54/14V-530 AND R09/15V-115.*JS

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO FUEL PUMP RELAY SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTUER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE DEALER INFORMED THE CONSUMER THE PART NECESSARY TO COMPLETE THE RECALL REPAIR WAS UNAVAILABLE. *JS

VEHICLE WILL RANDOMLY STALL WHILE SLOWING DOWN, BRAKE PEDAL GETS INSTANTLY ROCK HARD AND STEERING IS NEXT TO IMPOSSIBLE. FCA CLAIMED IF WAS THE FUEL PUMP RELAY BUT BOTH FUEL PUMP RELAY RECALLS WERE DONE AND IT'S EVEN WORSE NOW.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WOULD RESTART SOON AFTER THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT CALLED PERRY CHRYSLER DODGE JEEP RAM (2340 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950, (619) 931-1656) AND WAS INFORMED THAT HE WOULD RECEIVE A CALLBACK. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS 149,500.

THE ALTERNATOR FAILED WITHOUT WARNING, CATCHING ON FIRE, RENDERING THE VEHICLE UNDRIVEABLE AND IN NEED OF AT LEAST A COMPLETE REPLACEMENT OF THE ECM, ALTERNATOR, AD BATTERY, ALONG WITH ANY REPAIRS OR REPLACEMENTS OF WIRES OR PARTS MELTED. IT ALL HAPPENED WITHIN 5 MINUTES AND MILES FROM HOME. THE VEHICLE WAS IN MOTION ON A HIGHWAY ALL OF THE MAINTENANCE WAS DONE ON TIME AS WELL AS A FULL VEHICLE INSPECTIION JUST A COUPLE OF WEEKS EARLIER. I COULD HAVE BEEN SERIOUSLY HURT OR KILLED.

MY CAR DIED WHEN I WAS GOING AROUND THE CORNER HOLY [XXX], AND NO WARNING LIGHTS OR NOTHING CAME I LOST ALL POWER STEERING RAN OFF THE ROAD AND CAME ABOUT AN INTEREST IN HITTING THE TREE BECAUSE THERE'S THIS RECALL ON MY JEEP AND I CALLED TO GET IT FIXED AND I'M ON THE WAITLIST IT'S OVER TWO YEARS LONG AND I NEED HELP GETTING THIS FIXED BECAUSE IT'S CAUSING MY CAR TO DIE ALL THE TIME UNEXPECTEDLY. IT HAS DIED SEVERAL TIMES DUE TO THIS RECALL. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. DARCARS CHRYSLER DODGE JEEP RAM OF ROCKVILLE(755 ROCKVILLE PIKE, ROCKVILLE, MD 20852) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT WAS ALSO INFORMED THE ONLY A LIMITED AMOUNT OF PARTS WERE BEING SHIPPED TO DEALER AND THAT HE WOULD BE PLACED ON A WAITING LIST. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 160,000. VIN TOOL CONFIRMED PARTS DISTRIBUTION DISCONNECT. JO

OIL COOLER LEAK, LEAKING OIL DOWN BACK OF ENGINE, ONTO SKID PLATE. PARTS ARE ON NATIONAL BACKORDER. FAILURE IS A COMMON ISSUE THAT SEEMS TO OCCUR WITH THE POOR MANUFACTURING OF THE COOLER PLUG.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING ON THE HIGHWAY AT 25 MPH, A VEHICLE DROVE INTO THE CONTACT'S LANE CAUSING THE CONTACT TO REAR END THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT REQUIRED MEDICAL ATTENTION DUE TO SUSTAINING BACK AND KNEE INJURIES. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000. *DT

THE AIR SUSPENSION - SERVICE AIR SUSPENSION LIGHT CAME ON, THE AIR SUSPENSION THEN LOWERED THE VEHICLE TO WELL BELOW NORMAL RIDE HEIGHT. WE TOOK THE VEHICLE IN TO BE SERVICED AND HAD THE COMPRESSOR REPLACED. 3 WEEKS LATER NOW THERE IS A MODULE AND NIGHT SENSOR SUPPOSEDLY NEEDING TO BE FIXED. NO EXTENDED WARRANTIES COVER THIS AS IT'S AN "AIR SUSPENSION" AND NOT A REGULAR SUSPENSION ACCORDING TO THEIR PAPERWORK. IT'S A KNOWN PROBLEM WITH THESE PARTICULAR AIR SUSPENSION IN JEEP/CHRYSLER/DODGE THAT THEY REFUSE TO ACKNOWLEDGE. THE TIRES COULD BE BLOWN DUE TO THE LOWERED STATE OF VEHICLE AND THE FRONT TIRES CAMING OUT.

RELAY FUEL PUMP

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 45 MPH ON A HILL THE CONTACT ATTEMPTED TO DEPRESS THE BREAK PEDAL HOWEVER, THE VEHICLE FAILED TO STOP. THE CONTACT STATED SHE ALLOWED THE VEHICLE TO COAST IN TO A PARKING LOT AT THE END OF THE HILL. THE CONTACT STATED SHE PUSHED HER VEHICLE OVER TO A BODY SHOP IN THE SAME PARKING LOT BECAUSE SHE DID NOT WANT TO DRIVE THE VEHICLE. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT BRAKE BOOSTER RUSTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED ROBERT GREEN CHEVROLET (236 BRIDGEVILLE RD, MONTICELLO, NY 12701) TO SCHEDULE A RECALL REPAIR APPOINTMENT AS THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.

THE SAFETY RECALL FOR THE FAULTY FUEL RELAY PUMP HAS BEEN FIRST IDENTIFIED IN 2019, AS OF TODAY FEB 2021 THE DEALER HAS STILL NO DATE FOR THE AVAILABILITY OF THE PART NOR AN INSTALLATION DATE TO REMEDY THIS SITUATION.

ON 2011-2014 JEEP GRAND CHEROKEE HAS NO BATTERY ICON ON THE CLUSTER DISPLAYING WHETHER IT'S OVERCHARGED OR LOW CHARGE. WHILE I WAS ATTEMPTING TO JUMP-START THE SUV DUE TO A DEAD BATTERY ON THE DRIVEWAY. ANOTHER ISSUE IS THE TRANSMISSION ONCE THE VEHICLE IS SHIFTED FROM PARK TO DRIVE WHILE PARKED UPHILL OR DOWNHILL IT MAKES A CLUNKING SOUND WHILE SHIFTING GEARS.

TL* THE CONTACT OWN A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING ON THE HIGHWAY AT 80 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT PLACED THE VEHICLE IN NEUTRAL, RESTARTED THE VEHICLE, SHIFTED BACK TO DRIVE, AND THE VEHICLE OPERATED AS DESIGNED. THE CONTACT STATED THIS FAILURE RECURRED SEVERAL TIMES. THE CONTACT TOOK THE VEHICLE TO ROCKWALL CHRYSLER DODGE JEEP RAM (970 E INTERSTATE 30, ROCKWALL, TX 75087) WHO REPLACED THE FUEL PUMP RELAY HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,768.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT CALLED CITY AUTO PARK (4395 US-130, BURLINGTON, NJ 08016, (888) 289-4816) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

CITYAUTOPARK DEALER LOCATED IN BURLINGTON,NJ, UNWILLING TO RESOLVE 2 SAFETY RECALLS ON MY VEHICLE. FOR A SEVERAL MONTH IGNORED MY REQUEST BASED ON UNAVAILABILITY OF NEEDED PARTS, MEANWHILE SENDING ME A POSTCARDS WITH URGENT SAFETY RECALLS.THIS KIND OF SERVICE IS NOT ACCEPTABLE, ESPECIALLY WHEN IT CONCERNING PUBLIC SAFETY. RECALLS ON MY VEHICLE 1.BRAKES; 2.FUEL SYSTEM. I HOPE YOU WILL HELP ME TO RESOLVE MY PROBLEM WITH THIS IGNORENT CUSTOMER SERVICE. THANK YOU.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND STALLED. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE WORKED AS DESIGNED. ADDITIONALLY, THE VEHICLE WAS LEAKING ENGINE OIL ONTO THE TRANSMISSION. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS SUGGESTED THAT THE BATTERY, ALTERNATOR AND A FAULTY EMC REGULATOR NEEDED TO BE REPLACED. THE CONTACT CALLED THREE RIVERS CHRYSLER JEEP DODGE RAM (2633 W LIBERTY AVE, PITTSBURGH, PA 15216, (412)343-1200) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. INVALID VIN.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 40 MPH, WHEN THE FRONT DRIVER SEAT HEATER FAILED TO TURN OFF. THE CONTACT STATED SHE HAD ALL THE SENSOR SHOWING OFF BUT THE HEATED SEAT STAYED ON. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.

WHEN STARTING THE VEHICLE THE MILEAGE JUMPS HIGHER THAN WHAT THE ACTUAL MILEAGE IS. PROBLEM WITH THE SUSPENSION.

PASSENGER SIDE HEADREST AIR BAG POPPED A FEW MONTHS AGO SMACKING ME IN THE BACK OF THE HEAD. DIDN'T THINK MUCH OF IT, COULDN'T RESET IT. GOT AN EMAIL ABOUT HOW IT WAS AVAILABLE FOR SERVICE AND DEALERSHIP SAID THERE'S NO SUCH THING AFTER LOOKING AT. SEAMS STRANGE THE HEADREST AIRBAG WOULD JUST POP AND MOT BE RESETTABLE.

DELAMINATION OF THE LEATHER TOP OVER THE INSTRUMENT CLUSTER IS BLOCKING VENTS AND CAUSING VISIBILITY ISSUES. ADDITIONALLY THE AIR SUSPENSION IS LEAKING AT CONNECTIONS AT TOP OF STRUTS.

A FEW THINGS, ONE BEING HOW MY JGC ABRUPTLY SHUTS OFF WHILE IN MOTION(LUCKILY I WAS EXITING THE EXPRESS WAY (BOTH) TIMES) YEAH, HAPPENED MORE THAN ONCE, TO THE SUSPENSION NO LONGER FUNCTIONING, ALL THE WAY TO IT DECIDING NOT TO START UP.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MYRTLE BEACH CHRYSLER JEEP (785 JASON BLVD, MYRTLE BEACH, SC 29577) AND EFIRD CHRYSLER JEEP DODGE RAM (1711 W LUCAS ST, FLORENCE, SC 29501) WERE CONTACTED. BOTH DEALERS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000. PARTS DISTRIBUTION DISCONNECT.

THE ROOF ON THE INSIDE OF MY 2011 GRAND JEEP CHEROKEE CAUGHT ON FIRE DUE TO A SUN VISOR RECALL (RECALL R71) THE JOHN HIESTER DEALERSHIP IN SANFORD, NC HAD PREVIOUSLY FIXED TWICE. THEIR SPECIAL INVESTIGATOR SAID THEY WEREN'T GOING TO PAY TO FIX THE ELECTRICAL FIRE DAMAGE BECAUSE IT WASN'T RELATED TO THE RECALL AND WASN'T A MANUFACTURER ISSUE. BASICALLY, THEY IMPLIED THAT I CAUGHT MY OWN VEHICLE ON FIRE & RISKED MY OWN LIFE & THE LIFE OF MY GRANDCHILDREN, WHICH IS CRAZY. SEE DETAILS BELOW: ON OCTOBER 23, 2020, I TOOK MY 2011 JEEP GRAND CHEROKEE TO THE JOHN HIESTER CHRYSLER, DODGE, JEEP, RAM DEALERSHIP LOCATED ON HAWKINS AVENUE IN SANFORD, NORTH CAROLINA, TO HAVE THE SUN VISOR WIRING RELATED TO SAFETY RECALL R71 REPLACED. PER THE ATTACHED INVOICE FROM THE DEALERSHIP, THEY REPLACED THE RIGHT AND LEFT SUN VISOR AND INSTALLED WIRE GUIDES AND GRIND RELIEFS. AT APPROXIMATELY 6:45 A.M. ON DECEMBER 9, 2020 (NOT EVEN TWO MONTHS LATER), FROM INSIDE OF THE HOUSE, AS USUAL, I USED THE CAR KEY TO AUTOMATICALLY START MY JEEP THAT WAS STATIONARY (SITTING IN MY DRIVEWAY) SO THAT IT COULD WARM UP. WHEN MY GRANDCHILDREN AND I WALKED OUTSIDE TO GET INTO THE JEEP, I NOTICED A LOT OF SMOKE ON THE INSIDE, SO MUCH SO, THAT I COULDN'T SEE ANYTHING. UPON OPENING THE JEEP DOOR, THE ENTIRE VEHICLE WAS COMPLETELY FILLED WITH SMOKE. WITH THE DOORS OPENED, THE SMOKE FINALLY CLEARED, AND, IN HORROR, I SAW THAT THE ROOF ON THE INSIDE HAD BEEN COMPLETELY BURNED AND PAINT ON THE OUTSIDE OF THE ROOF HAD BUBBLED FROM WHAT APPEARED TO BE A FIRE. I IMMEDIATELY CONNECTED THE INCIDENT TO THE RECALL THAT WAS REPAIRED ON OCTOBER 23, 2020 BECAUSE THE PREVIOUS NIGHT, I'D TRIED TO TURN ON THE VISOR LIGHT TO READ SOMETHING AND THE LIGHTS WERE EXTREMELY DIM. I MESSAGED THE JOHN HIESTER DEALERSHIP VIA ONLINE AROUND 7:30 A.M. FROM THERE, MY JEEP WAS TOWED TO THE DEALERSHIP, WHERE IT STILL REMAINS UNREPAIRED.

COLD STARTED THE 2011 JEEP GRAND CHEROKEE LIMITED, WAS IN PARK AND ALL THE DASH LIGHTS CAME ON. IT APPEARS TO BE ANOTHER #3 MISFIRE, ALL DASH LIGHTS CAME ON, & HAD LOSS OF POWER. ENGINE LIGHT BLINKING, CHECK OIL, LOW BATTERY LIGHT, SERVICE THE 4X4, AND WIPERS ALL CAME ON AT ONCE, REMAINED ON. I HAD THE SAME ISSUE IN SUMMER OF 2019, THEN IT WAS A #3 MISFIRE. THIS TIME, AGAIN, THE CODE WAS A #3 MISFIRE! THE SUMMER OF 2019 I HAD THE GARAGE REPLACE THE FAULTY 3 COIL PACKS ALONG WITH A NEW ALTERNATOR WHICH WAS DAMAGED BECAUSE OF THE BAD COIL PACKS, WHICH FIXED THE ISSUE FOR APPROXIMATELY 1 AND 1/2 YEARS. THEN THE ISSUE RESURFACED ON CHRISTMAS 2020, SAME PROBLEM.

BOTH HEAD REST ARE LOOSE AND PLASTIC TO HOLD IN PLACE IS BROKEN ON THE TWO FRONT SEATS. THIS DOESNT PROVED PROPER HEAD SUPPORT IF IN A COLLISION

ON MORE THAN 1 DOZEN OCCASIONS MY JEEP HAS STALLED WHILE DRIVING ANYWHERE FM 20 TO 40 MILES AN HOUR. I LOST STEERING CONTROL AND BRAKES WHILE THE REST OF GAGES STAYED ON. AFTER THE FIRST FEW TIMES I FIGURED OUT I COULD THROW IN NEUTRAL , HIT THE IGNITION BUTTON AND IT STARTS RIGHT BACK UP. CHRYSLER JEEP TOLD ME THIS WAS A "RELAY " RECALL FOR OVER 1 1/2 YEARS THAT THEY HAD NO REPAIR FOR. SO THEY JUST KEPT REPLACING TRHE PART. I WOULD GET ANYWHERE FM 2 WKS TO FEW MONTHS WITH THE "NEW, BAD PART" THE REALL REPAIR CAME IN LAST WEEK. AFTER REPLACING IT, I MADE IT 2 DAYS BEFORE I STALLED AGAIN. THIS TIME ON AN EXIT RAMP DOING 30 MILES AN HOUR AROUND A SHARP TURN .I (AND MY 13 YEAR OLD SON) WENT OFF THE ROAD INTO A DITCH. I HAD TO USE 4 WHEEL DRIVE TO GET OUT. I CASUED MINOR F=DAMAGE ASWELL. THIS TIME! I KEEP TELLING THEM IT;S ONLY MATTER OF TIME BEFORE I DIE OR KILL SOMEONE WHEN THIS STALL HAPPENS. I HAVE HAD A RENTAL OR BEEN WITH OUT A CAR FOR AT LEAST 5 WEEKS OF THIS LAST YEAR ALONE FOR THIS RECALL FAILURE. I LOOK ONLINE AND THERE ARE HUNDREDS OF WEBSITES AND LINKS TO JEEP GRAND CHEROKEES THAT HAVE DONE THIS. HOW MANY PPL HAVE TO WREAK OR DIE TO GET SOMEONES ATTENTION?? I HAVE FILED THIS COMPLAINT A FEW YEARS AGO.

SUV ENTERED INTERSECTION ON A CITY STREET.AND WAS STRUCK ON THE RIGHT FRONT PANEL. I BELIEVE THE CAR SPUN TO THE LEFT AND CLIPPED THE REAR END OF THE TRUCK. SUV CAME TO REST WITH FRONT END AGAINST A TREE. I WAS DOING APPROX 25 MPH. THE TRUCK THAT STRUCK ME APPEARED TO BE GOING A BIT FASTER. NONE OF THE AIRBAGS DEPLOYED. I SUFFERED BROKEN BONES IN MY NECK.*DT THE CONSUMER PROVIDED PHOTOS. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT OWNS STATED THAT WHILE DRIVING THE VEHICLE AFTER RECEIVING THE RECALL FOR THE FUEL PUMP RELAY HAD THE INTERM REPAIR COMPLETED IN JULY AROUND OCTOBER WHILE DRIVING APPROXIMATE 40 MPH WHEN THE VEHICLE SUDDENLY LOSS ALL POWER THE CONTACT HAD TO STEER TOWARDS THE SIDE OF THE ROAD AND WAITED TILL THE VEHICLE SLOWED DOWN ENOUGH AND THREW THE VEHICLE INTO PARK. THE VEHICLE WOULD FAIL TO START INTERMITTENTLY, AS WELL. THE CONTACT RETURNED THE VEHICLE TO THE DEALER (COURTESY CHRYSLER DODGE JEEP RAM 440 28TH ST SE, GRAND RAPIDS, MI 49548; (616) 452-2143) TO DO ANOTHER FUEL PUMP RELAY REPLACEMENT, AGAIN. THE FAILURE RECURRED. THE CONTACT LEARNED THE VEHICLE WAS NOW INCLUDED IN NHTSA CAMPAIGN NUMBER:19V813000 (ELECTRICAL SYSTEM). THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER, HOWEVER, THE VEHICLE HAD NOT BEEN REPAIRED A THIRD TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CASE WAS OPEN. THE APPROXIMATE FAILURE MILEAGE WAS 153,734.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM PARTS NOT AVAILABLE.

RADIATOR FLUID LEAKING FROM TRANSMISSION COOLER CRACKED.

FOR THE PAST FEW WEEKS, MY 2011 JEEP GRAND CHEROKEE HAS BEEN STALLING WHILE DRIVING. THE FIRST TIME IT HAPPENED, I WAS IN A LINE OF TRAFFIC, HAD JUST COME A UP A HILL, I PRESSED THE GAS PEDAL, MY CAR BUCKED, AND THEN MY CAR "STALLED". THANKFULLY, WE KEPT COASTING, BECAUSE, LIKE I SAID, WE WERE IN A LONG LINE OF TRAFFIC GOING 50 MPH ON A MAJOR ROAD. I PULLED OVER, SHUT MY CAR OFF, TURNED IT BACK ON, AND WAS ABLE TO DRIVE US THE TWO MILES TO GET BACK HOME. I NO LONGER FEEL SAFE DRIVING MY TWO CHILDREN IN MY GRAND CHEROKEE, THEREFORE MY HUSBAND HAS BEEN DRIVING MY CAR AND I'VE BEEN DRIVING HIS. SO FAR THIS WEEK, THE GRAND CHEROKEE HAS STALLED SIX TIMES WHILE MY HUSBAND IS DRIVING, USUALLY WHILE HE IS ACCELERATING TO GET ONTO THE HIGHWAY. THERE IS A RECALL ON THE GRAND CHEROKEE; 19V-813, WHICH DESCRIBES A FAULTY FUEL PUMP RELAY. HOWEVER, THERE IS NO FIX AVAILABLE THROUGH JEEP. WE HAVE CONTACTED SEVERAL AUTHORIZED JEEP DEALERS IN THE OUR AREA AND NO ONE WILL OFFER ANY ASSISTANCE THAT RELATES TO THE RECALL. I BELIEVE THAT THE PROBLEM IS NOT JUST THE FUEL PUMP RELAY, BUT THE TOTALLY INTEGRATED POWER MODULE OR TIPM. I'M HAVING NUMEROUS OTHER ELECTRICAL PROBLEMS WITH MY GRAND CHEROKEE, BUT NONE THAT POSE SUCH A SAFETY HAZARD AS THE STALLING. I HAVE BEEN READING OTHER GRAND CHEROKEE OWNER COMPLAINTS, AND MANY SITE THIS IS THE PROBLEM, STATING THAT THEY HAVE HAD THEIR FUEL PUMP RELAY FIXED, BUT THEUR CAR IS STILL STALLING. MY OTHER CAR PROBLEMS ARE AS FOLLOWS, WHICH POINT TO THE TIPM: WHILE KEY FOB IN WITHIN VEHICLE, DASH STATING KEY ISN'T IN CAR OR FOB IS DAMAGED, CAR TURNS ON BUT SHUTS BACK OFF QUICKLY ON ITS OWN, THE A/C ONLY WORKS ON THE PASSENGER SIDE OF THE CAR, THE TIRE PRESSURE LIGHT BLINKS CONSTANTLY THOUGH PRESSURE IS FINE, THE "SERVICE 4 WHEEL DRIVE" WARNING COMES ON WHILE DRIVING, BUT SHUTS OFF WHEN CAR IS TURNED OFF, AND CHECK ENGINE LIGHT COMES ON AND OFF.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LAKE WALES CHRYSLER DODGE JEEP RAM (21529 US-27, LAKE WALES, FL 33859; (863) 676-0733) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO FUEL PUMP RELAY SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE SHUTS DOWN WHILE DRIVING. THE PARTS NECESSARY TO COMPLETE THE REPAIR HAVE NOT BEEN MADE AVAILABLE. *JS

ENGINE NOISE/LOUD TICKING - REAR INTAKE ROCKER ARM AND GROUND CAMSHAFT FAILED ON PASSENGER SIDE, ONE ROCKER ON DRIVER SIDE FAILED, CAMSHAFT OK. ACCORDING TO JEEP DEALERSHIP, THIS REPAIR OCCURS FREQUENTLY WITH THIS YEAR, MAKE AND MODEL

MY IGNITION COILS AND SPARK PLUGS KEEP MISFIRING. MORE THEN NORMAL. EVER SINCE THE RECALL WHERE THE REPLACED HALF OF MY ENGINE I CAN'T SEEM TO KEEP THEM FOR LONG AND IT'S GETTING COSTLY.

MY CAR SOMETIMES IT DOESN'T START AND KEEPS CRANKING. BUT THE MOST DANGEROUS IS WHEN IT SHUTS OFF WHILE DRIVING. I TOOK IT TO JEEP SERVICE BUT THEY DIDN'T FIND WHAT CAUSES THE ISSUES. IT KEEPS STALLING. DOESN'T HAPPEN EVERY DAY AND ALL THE TIME BUT IT'S HAPPENING MORE FREQUENTLY.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT AFTER CONTACTING SANSONE AUTO LOCATED AT 90-100 US HIGHWAY 1, AVENEL, NJ 07001, (866) 328-3333, THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING 45 MPH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT SHIFTED THE VEHICLE TO NEUTRAL, RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

IT'S STALLING AND SOMETIMES DON'T START AND CUTS OFF WHEN YOU COMING TO A STOP

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START OCCASIONALLY. THE VEHICLE WAS TAKEN TO JOEY ACCARDI CHRYSLER DODGE JEEP RAM (909 S FEDERAL HWY, POMPANO BEACH, FL 33062) AND WAS REJECTED TO BE SERVICED DUE TO PARTS NEEDED NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

II HAVE HAD MULTIPLE DRAINED/DEAD BATTERY ISSUES WITH MY 2011 JEEP GRAND CHEROKEE, EVEN AFTER INSTALLING A NEW BATTERY IN FEBRUARY OF 2020,. I BELIEVE THE ROOT CAUSE OF THIS PROBLEM IS ASSOCIATED WITH A FAULTY TIPM WHICH IS ADDRESSED VIA FCA RECALL V-62 (NTSHA RECALL 19V-813), FOR WHICH NO REMEDY HAS BEEN FOUND BY THE MANUFACTURER. I AM NOW HAVING TO CALL A TOW SERVICE FOR THE THIRD TIME SINCE INSTALLING THE NEW BATTERY. WHEN IS THIS RECALL GOING TO BE FINALIZED SO THAT THE NECESSARY REPAIRS CAN BE MADE UNDER WARRANTY?

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEFECTIVE AIR BAG CLOCK SPRING IN THE STEERING WHEEL. *LD THE CONSUMER STATED THE PART NECESSARY TO COMPLETE THE REPAIR WAS ON BACK ORDER. THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED IN THE AIRBAG RECALL. *JS

THE VEHICLE BEGAN HAVING ISSUES WITH STARTING. THE VEHICLE WOULD START SOME DAYS AND ON OTHER DAYS IT WOULD NOT. TOOK THE VEHICLE TO THE DEALERSHIP FOR A DIAGNOSIS AND IT WAS NOTED THERE WAS AN ISSUE DUE TO THE FUEL PUMP RELAY, WHICH CURRENTLY HAS A RECALL. THE VEHICLE WAS PREVIOUSLY RECALLED FOR THE SAME ISSUE. THE FUEL PUMP RELAY WAS NOT REPAIRED OR REPLACED DUE TO CHRYLSER STATING THE PARTS ARE CURRENTLY NOT AVAILABLE. AFTER VEHICLE WAS PICKED UP FROM THE DEALERSHIP THE NEXT DAY THE FOB WOULDN'T OPEN THE DOOR, THE VEHICLE HAD NO POWER AND WOULD NOT START AT ALL. THE VEHICLE WILL ONLY START WITH A JUMP AND AFTER IT IS TURNED OFF IT WILL NOT START AGAIN. THIS RECALL HAS BEEN POSTED FOR ALMOST A YEAR AND CHRYSLER HAS FAILED TO REMEDY THE ISSUE AND CONTINUOUSLY PUT A BAND-AID ON THE PROBLEM INSTEAD OF FIXING THE REAL ISSUE. THE ISSUE WITH THE FAULTY OR DEFECTIVE FUEL PUMP RELAY CAN CAUSE OTHER ISSUES FOR THE VEHICLE AND CHRYSLER SHOULD BE RESPONSIBLE FOR REMEDYING THOSE ISSUES IN RELATION TO THE FUEL PUMP RELAY.

VEHICLE HAS BEEN UNDER RECALL SINCE DECEMBER 2019 WHICH I HAVE TRIED SERVICING MANY TIMES BUT KEEP BEING TOLD NO PARTS ARE AVAILABLE. SO I HAVE BEEN DEALING WITH THE CAR EITHER NOT STARTING THE FIRST TIME OR EVEN AT ALL, STALLING RIGHT AFTER STARTING AND STALLING WHILE IN MOTION. MY JEEP HAS STALLED WHILE DOING 70 MPH ON THE HIGHWAY, LEAVING ME IN A PANIC TO TRY TO GET TO SIDE OF THE ROAD AS FAST AND AS SAFE AS POSSIBLE. MY JEEP HAS STALLED AT A INTERSECTION WHERE OTHER CARS HAD TO GO AROUND ME, IT HAS STALLED SEVERAL TIMES WHILE DRIVING ANYWHERE. THE BREAKING POINT FOR ME WAS THAT ON 6/11/2020 I WAS DRIVING DOWN A BUSY STREET IN THE CITY DOING 50MPH AND MY JEEP STALLED OUT AND THE ONLY THING I COULD DO WAS GET INTO THE MIDDLE TURN LANE, I HAD CALLED MY MOM THROUGH MY BLUETOOTH IN THE CAR TO LET HER KNOW I WAS STUCK AND NEEDED HELP SINCE I HAD MY TWO SMALL CHILDREN WITH ME, AS WE WHERE TALKING A CAR CAME INTO THE TURN LANE ALMOST HITTING ME HEAD ON AT 50MPH. MY MOM HEARD US ALL SCREAM AS WE THOUGHT WE WHERE GOING TO GET HIT. MY CAR HAS BEEN IN AND OUT OF THE DEALERSHIP SINCE THAT DAY AND I AM STILL HAVING PROBLEMS WITH IT STALLING WHILE I'M DRIVING!

VEHICLE WOULD NOT START. THERE IS AN ACTIVE RECALL BUT UPON CALLING THE LOCAL JEEP DEALER THEY LET ME KNOW PARTS ARE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CRISWELL CHRYSLER JEEP DODGE RAM FIAT (84 BUREAU DR, GAITHERSBURG, MD 20878) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

OUR JEEP CONTINUES TO STALL WHILE BEING DRIVEN, MAKING IT VERY UNSAFE AS THE POWER STEERING AND POWER ASSISTED BRAKES STOP WORKING WHEN THE ENGINE STALLS. THIS IS THE SUBJECT OF SEVERAL RECALLS, MOST RECENTLY V62/NHTSA 19V-813 ISSUED A YEAR AGO. WHAT IS HAPPENING TO CORRECT THIS DANGEROUS FAULT WITH OUR JEEP. WE HAVE EXPERIENCED MULTIPLE STALLS SINCE 2015 FAILED RECALL AND THEY CONTINUE TO THIS DATE, ALWAYS WHILE BRAKING AND MOSTLY WHILE ALSO TURNING TO THE RIGHT. *LN*JB

NHTSA RECALL 19V-813. THIS RECALL WAS ISSUED ON 11-14-2019. STILL NO FIX. IT HAS BEEN ALMOST A YEAR. CHRYSLER KNOWS WHAT IS NEEDED. IT SEEMS CHRYSLER ISN'T TAKING THIS RECALL SERIOUSLY. THEY SHOULD HAVE A FIX IN THIS TIME PERIOD.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER PERRY CHRYSLER DODGE JEEP RAM (2340 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950, (619) 399-2484) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

FUEL PUMP RELAY ISSUE; NO PARTS HAVE BEEN MADE YET AND MY CAR KEEPS STALLING ON THE ROAD

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE LEATHER MATERIAL COVERING DASHBOARD LOOSENED AND OBSTRUCTED THE AIRFLOW COMING FROM THE AIR VENTS CAUSING THE DEFROSTER/DEFOGGER TO NOT WORK AS DESIGNED. THE WINDSHIELD WAS NOT DEFOGGED AS DESIGNED. THE LOCAL DEALER STATE LINE CHRYSLER JEEP DODGE RAM LOCATED AT 1491 BRAYTON POINT RD, SOMERSET, MA 02725 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. *LN*JB*JB

VEHICLE STALLED WHILE DRIVING IN HIGHWAY TRAFFIC AT ABOUT 40 MPH. LOST ABILITY TO STEER AS POWER STEERING QUIT WORKING. THERE IS A YEAR-OLD RECALL TO FIX FUEL PUMP RELAY PROBLEMS BUT FCA, THE MANUFACTURER, HAS YET TO PROVIDE DEALERS WITH THE PARTS NEEDED TO FIX THIS PROBLEM. THIS IS TOTALLY UNACCEPTABLE AS WE HAVE CONTINUED TO DRIVE THIS VEHICLE SINCE WE DO NOT HAVE, NOR CAN WE AFFORD, ANOTHER VEHICLE. PLEASE PRESSURE FCA/JEEP TO PROVIDE PARTS TO DEALERS IMMEDIATELY. RECALL # V62/NHTSA 19V-813.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED AIRPARK DODGE CHRYSLER JEEP LOCATED AT 7801 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT CONSUMER STATED STILL NOT REPAIRED.*JB*DT*JB

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRIC SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. DICK POE DODGE RAM (1363 AIRWAY BLVD, EL PASO, TX 79925) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN DRIVING MY VEHICLE I LOST ALL ENGINE POWER, I NO LONGER HAD CONTROL OF THE VEHICLE.LUCKILY I WAS DRIVING IN A PARKING LOT AT THE TIME AND GOING AT A RELATIVELY SLOW RATE OF SPEED SO I WAS ABLE TO PULL OVER AND SHUT THE CAR DOWN. I TRIED TO START THE CAR AGAIN AND IT DID START ON IT'S OWN. THE CAR CONTINUALLY STALLS DURING START UP AND HAS NOW STARTED TO STALL AND SHUT DOWN WHILE DRIVING. I BROUGHT IT TO AN AUTO BODY SHOP WHERE THEY INFORMED ME I HAD A FAULTY FUEL PUMP WHICH I THEN DISCOVERED WAS RECALLED BY JEEP. WHEN I TRIED TO BRING THE JEEP TO AN AUTHORIZED DEALER TO HAVE IT REPAIRED THEY INFORMED ME THAT THEY DID NOT HAVE THE PART, IT HAD NOT BEEN MADE AVAILABLE TO THEM. THIS WAS THE SAME WITH 2 OTHER DEALERSHIPS I CALLED. I ALSO CALLED THE CORPORATE NUMBER AND WAS TOLD THE PART WAS NOT YET AVAILABLE AND THEY WOULD NOT ASSIST ME WITH A RENTAL OR LOANER VEHICLE WHILE WAITING FOR THE PART.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VEHICLE SHUT OFF WHEN IN MOTION AT 30 MPH ON A CITY STREET. IT WAS TOWED TO A REPAIR GARAGE, TOTALLY DEAD AND UNMOVEABLE. IT WAS DETERMINED THAT THE ALTERNATOR WENT BAD AND RUINED THE VOLTAGE REGULATOR, THEN BACK FED TO THE BATTERY WHICH BEGAN SMOKING WHEN A JUMP AND CARRY WAS HOOKED UP TO IT.

THE VEHICLE WAS TRAVELING AT APPROXIMATELY 40 MPH ON A TRADITIONAL TWO LANE COUNTRY ROAD. AS I APPROACHED A LEFT HANDED TURN, I PRESSED THE BREAK PEDAL AND INSTANTANEOUSLY LOST POWER STEERING AND POWER BREAKS. THE VEHICLE BECAME DIFFICULT TO CONTROL AND DROVE OFF THE ROAD INTO A SMALL GRASS FIELD. AFTER COMING TO A STOP, I LOOKED AT THE DASH AND REALIZED THE TACHOMETER SHOWED 0 RPM INDICATING THE ENGINE HAD STALLED. AT FIRST, I WAS UNABLE TO RESTART THE VEHICLE BECAUSE THE SHIFTER WAS STILL IN DRIVE. THE VEHICLE RESTARTED WITH NO HESITATION ONCE THE SHIFTER WAS MOVED TO PARK. THE P54 RECALL HAS PREVIOUSLY BEEN COMPLETED. FCA HAS BEEN INFORMED AND THE VEHICLE WAS INSPECTED BY A JEEP DEALER. THE RECALL FOR V62 IS STILL IN DEVELOPMENT AND THE VEHICLE HAS SINCE RECEIVED THE TEMPORARY INTERIM REPAIR. I HAVE DECIDED TO PARK THE VEHICLE UNTIL FCA CAN REASSURE THE VEHICLE IS SAFE TO DRIVE.

2011 JEEP GRAND CHEROKEE HAS A RECALL (FCA# V62) NHTSA RECALL # 19V-813 FOR A FUEL PUMP RELAY. PER THE RECALL, FAILURE OF THE RELAY CAN RESULT IN A STALL AND A NO-START CONDITION. JEEP (FCA) DOES NOT HAVE A FIX FOR THIS PROBLEM AND BECAUSE OF THIS MY JEEP EITHER WILL NOT START OR STALLS WITHOUT WARNING. JEEP DEALER AND FCA ARE NOT OFFERING ANY RESOLUTION. WHAT OPTIONS DOES THE CONSUMER HAVE IN THIS CASE. PLEASE ADVISE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED WITH THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO THE GLENDALE CHRYSLER JEEP DODGE RAM (10070 MANCHESTER RD, SAINT LOUIS, MO 63122) WHERE THE PREVIOUS DIAGNOSIS WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

THE ALTERNATOR ON MY VEHICLE WENT OUT, THERE WAS A RECALL FOR THEM ON THE YEAR MAKE AND MODEL OF MY VEHICLE HOWEVER MY VIN WAS NOT ON THE LIST SO I AM UNBLE TO GET IT REPAIRED

TL* THE CONTACT OWNED A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON LEAVING WORK, SHE HAD NOTICED WHITE SMOKE HAD BEGUN TO EMIT FROM AROUND HER PASSENGER SUN VISOR WHICH HAD THEN LED TO A FIRE. THE CONTACT INITIALLY TRIED TO EXTINGUISH THE FIRE HERSELF; HOWEVER, THE FIRE GREW AFTER EACH ATTEMPT. THE CONTACT THEN CALLED THAT AUTHORITIES AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOTALED AT THE SCENE AND WAS THEN TOWED TO AN INDEPENDENT TOW YARD. NO INJURIES WERE REPORTED AS A RESULT OF THE FIRE. A FIRE REPORT WAS FILED AT THE SCENE. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

ONLY 79,000 MILES AND DEALERSHIP STATES I NEED TO REPLACE CAMSHAFT AND LIFTERS. REPAIR COSTS MORE THAN VEHICLE IS WORTH. ALL MAINTENANCE AND OIL CHANGES WERE DONE. SEARCHING ONLINE REVEALS HOW COMMON THIS PROBLEM, THE MANUFACTURERS DEFECTS AND THE FACT THAT FCA WILL NOT ADMIT OR ASSIST OWNERS. NO PROPERLY MAINTAINED ENGINE SHOULD FAIL AT 79,000 MILES.

THIS COMPLAINT IS IN REGARDS TO SAFETY RECALL V62 WHERE THE FUEL PUMP RELAY CAUSES A STALL WHILE THE VEHICLE IS IN MOTION. MY CAR HAS REGULARLY BEEN STALLING WHILING I'M DRIVING IN TRAFFIC FOR WELL OVER A YEAR. I HAVE BEEN IN TOUCH WITH FCA SEVERAL TIMES TELLING THEM OF THE RISK I AM IN ON A DAILY BASIS AND ASKING ABOUT WHEN PARTS WILL BECOME AVAILABLE FOR THIS RECALL. IT HAS BEEN ALMOST A YEAR SINCE THE RECALL HAS COME OUT WITH NO PROGRESS. THE STALLING HAS ALMOST CAUSED SEVERAL ACCIDENTS AND HAS PUT ME IN HARMS WAY EVERY TIME I DRIVE; I AM CONSTANTLY MANEUVERING TO AVOID A COLLISION AND THE ONLY REASON AN ACCIDENT HASN'T HAPPENED YET IS BECAUSE OF HOW OVER DEFENSIVE I HAVE TO BE WHILE OPERATING THE VEHICLE. FCA EVEN TRIED DOING A TEMPORARY FIX BUT THE CAR STALLED WITHIN 24 HOURS OF THIS ATTEMPT. I AM VERY CONCERNED FOR THE SAFETY OF MY FAMILY AND OTHERS WHENEVER I'M OPERATING THIS VEHICLE. NOTE, BELOW YOU ASKED FOR A DATE OF WHEN THIS HAPPENED; IT HAPPENS ALMOST DAILY FOR WELL OVER A YEAR. I PUT TODAY'S DATE BECAUSE THIS IS THE MOST CURRENT DATE THAT THE VEHICLE STALLED WHILE I WAS DRIVING IN TRAFFIC AND NEARLY MISSED BEING HIT BY A CAR COMING UP BEHIND ME AT A VERY HIGH RATE OF SPEED. I AM STILL SHAKING FROM THE NEAR MISS OF BEING HIT AND SERIOUSLY INJURED.

THE LEATHER COVERING ON THE DASHBOARD SHRANK, CRUMPLED AND WRINKLED POPPING THE AIR VENT COVERINGS OUT. THE PROBLEM NOT ONLY RESTRICTS AIR FLOW (DEFROSTING, ETC) IT ALSO MAY PREVENT THE DEPLOYMENT OF AIRBAGS. IT LOOKS HORRIBLE AND DECREASES THE VALUE OF MY CAR, BUT IT PRESENTS SAFETY ISSUES. THE COMPANY HAS ACKNOWLEDGED THE PROBLEM AND APPROVED MY VEHICLE FOR REPAIR, BUT THEY HAVE ALSO RESTRICTED THE NUMBER OR REPAIR KITS AVAILABLE AND I HAVE BEEN WAITING FOR MONTHS AND AM TOLD IT COULD BE MONTHS MORE. THEY WILL NOT GIVE A DATE.THIS WAS A MANUFACTURING DEFECT. I NEED IT TO BE FIXED AND THEY HAVE DELIBERATELY RESTRICTED THE NUMBER OF PARTS AVAILABLE TO CUSTOMERS WITH DEFECTIVE AUTOMOBILES. IN ADDITION, MY VEHICLE HAS A FUEL PUMP RELAY RECALL. THIS PART HAS ALSO NOT BEEN AVAILABLE FOR MONTHS AND HAS NO PREDICTED DELIVERY DATE. I DON'T BELIEVE IT IS ACCEPTABLE TO ACKNOWLEDGE THE ISSUES, THEN DELIBERATELY SLOW PRODUCTION OF THE PARTS REQUIRED FOR REPAIRS. BOTH THE DEALERSHIP AND FCA CUSTOMER SERVICE SAY THAT THERE IS NOTHING THEY CAN DO FOR ME. OBVIOUSLY THIS ISSUE NEEDS TO BE ADDRESSED AT A HIGHER LEVEL, BUT THERE IS NOT AN OPTION FOR THAT IN THE PHONE TREE. I NEED MY CAR FIXED.

ENGINE ON 2016 HYUNDAI TUSCON WITH 143K MILES BURNING OIL EXPEDITIOUSLY ALMOST TO THE POINT OF SEIZING. LOST 3-4 Q OF OIL IN 1,000 MILES WITH NO CHECK ENGINE OR CHECK OIL LIGHT NOTIFICATION. ENGINE IS NOW BEING REPLACED AT THE OWNERS EXPENSE. COULD CREATE A DANGEROUS SITUATION OF SIEVED WHILE IN OPERATION.

STALL AT HIGHWAY SPEEDS, REPAIRED AT LOCAL DEALERSHIP BUT ISSUE NOT RELATED TO MOST RECENT NHTSA RECALL NUMBER:19V-813 RECALL DATE: NOVEMBER 14, 2019. ASKED TO ALSO HAVE THE RECALL REPAIRED BUT THERE IS CURRENTLY NO REMEDY FOR THE RECALL, WHICH CAN CAUSE STALLING. MANUFACTURE HAS FAILED TO COME UP WITH A SOLUTION FOR THIS IN A TIMELY MANNER.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT IMMEDIATELY START. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FRED BEANS CHRYSLER LOCATED AT 858 N. EASTON RD, DOYLESTOWN PA 18902, WHO DIAGNOSED THAT THE FUEL PUMP RELAY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE FUEL PUMP RELAY WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA RECALL CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE DEFECT WAS NOT AVAILABLE. THE CONTACT STATED THAT AN OLD PART WAS INSTALLED BUT, HAD ALREADY FAILED TWICE. THE CONTACT INDICATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT CALLED THE LAFONTAINE CHRYSLER DODGE JEEP RAM FIAT OF LANSING DEALER LOCATED AT 6131 S. PENNSYLVANIA AVE, LANSING, MI 48911, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN PARTS WOULD BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

FOR THE LAST MONTH THE VEHICLE HAS STALLED WHILE DRIVING AND IN SOME CASES WOULD NOT START. I RECENTLY DISCOVERED THAT THERE IS A SAFETY RECALL V62 FUEL PUMP RELAY PROBLEM IN THE MODEL. I HAVE BEEN TOLD THAT THE FIX FOR THIS PROBLEM WILL NOT BE AVAILABLE UNTIL DECEMBER. I USE THE CAR DAILY AND FOR LONG TRIP AND FEAR IT IS A SAFETY HAZARD. CHRYSLER RECOMMENDS BRING THE CAR IN FOR A TEMPORARY FIX WHICH IS WORRISOME.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNNAMED DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAVE HAD TO REPLACE MY THERMOSTAT ABOUT 6 TIMES SINCE I GOT THE CAR IN 2017. THE HOUSING BREAKS AND IT LEAKS CAUSING OVER HEATING

THE AHR DEPLOYED EVEN THOUGH THE JEEP WAS NOT INVOLVED IN ANY COLLISION; NO REAR, SIDE, FRONT, ETC. IMPACT. THE HEAD REST ON THE DRIVER'S SIDE JUST DEPLOYED ON ITS OWN. WE HAVE WATCHED VIDEOS ON HOW TO RESET IT, BUT HAVE NOT BEEN ABLE TO FIX THE PROBLEM.

TWICE ON TWO SEPARATE OCCASIONS, WHEN GOING ABOUT 25 MILES AN HOUR ON A TOWN ROAD AND BREAKING AND TURNING TO THE RIGHT (ONE TIME WAS MORE RIGHT THAN THE OTHER), MY CAR LOSES POWER OUT OF NO WHERE. MY ENGINE SHUTS OFF, I LOSE POWER STEERING, AND I LOSE MY BREAK ASSIST. IT IS VERY SCARY AND DANGEROUS AND COULD CAUSE A LIFE THREATENING ACCIDENT. I CROSSED OVER INTO THE OPPOSITE LANE OF TRAFFIC WITH LITTLE TO NO CONTROL. FORTUNATELY BOTH TIMES NO ONE WAS NEAR ME AND I WAS ABLE TO COME TO A STOP. I CAN THEN RESTART THE CAR AND DRIVE AWAY. I DONT KNOW HOW TO REPLICATE THE ISSUE. I HAVE SEEN OTHER REPORTS OF THIS SAME PROBLEM WITH OTHER GRAND CHEROKEES ON THE INTERNET. I DONT KNOW IF THE CURRENT RECALL THAT I NEED IS SUPPOSED TO ADDRESS IT OR NOT BUT I PLAN ON CALLING MY DEALER ABOUT IT ASAP. MY CAR IS ABOUT 149K MILES. I THINK THE LIGHTS STAY ON WHEN THIS HAPPENS.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. HAYES CHRYSLER DODGE JEEP RAM OF GAINESVILLE(3115 FRONTAGE RD, GAINESVILLE, GA 30504) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. AFTER RECEIVING THE LETTER, THE CONTACT STATED THAT WHILE TRAVELING AT 60 MPH, THE VEHICLE BEGAN TO LOSE POWER WITHOUT WARNING;HOWEVER,THE VEHICLE QUICKLY REGAINED POWER AND RESUMED NORMAL OPERATION. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD BEEN NOTIFIED OF THE RECALL ON TWO SEPARATE OCCASIONS. THE FIRST TIME HE CONTACTED THE MANUFACTURER HE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE SECOND TIME HE CALLED THE MANUFACTURER HE WAS INFORMED THAT THE PARTS HAD SHIPPED TO HIS LOCAL DEALER AND THAT PARTS WERE AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. VIN TOOL CONFIRMED PARTS DISTRIBUTION DISCONNECT.

JEEP STALLS WHILE DRIVING DOWN THE ROAD AND HUGE SAFETY CONCERN FOR MY DAUGHTER. IT ALSO DOES NOT START ALL THE TIME UNTIL YOU TRY IT 3 TIMES. IT STALLS WHEN VEHICLE IS IN MOTION AND I UNDERSTAND THERE IS A RECALL FOR THE FUEL RELAY THAT IS CAUSING THIS BUT NO FIX. I WAS SENT TO DEALER WHO PUT NEW PART ON FOR THE TIME BEING UNTIL FIX IS AVAILABLE BUT IT DID NOT MAKE A DIFFERENCE. STALLED THE NEXT DAY WHILE TURNING OFF OF BUSY ROAD AND A TRUCK WAS BEHIND ME AND COMING TO THE CORNER I LOST USE OF POWER STEERING WHICH ALMOST CAUSED A CRASH. THIS RECALL HAS BEEN UNREPAIRED FOR AN UNACCEPTABLE AMOUNT OF TIME.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PART WAS NOT AVAILABLE FOR THE REPAIR AND PROVIDED A CASE NUMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. GRANGER MOTORS (1708 SYCAMORE ST, GRANGER, IA 50109) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE CAR JUST SHUTS DOWN WHEN GOING DOWN THE ROAD,WE HAVE ALMOST BEEN IN TWO ACCIDENTS ON THE HIGHWAY WHEN THE JEEP JUST SHUT DOWN AT SPEED AND NOW THE CAR WONT EVEN START,DEARLERSHIP WAS OF NO HELP.

THE JEEP STALLS OUT RIGHT AFTER STARTING CONSISTENTLY AND ALSO WILL IDLE INCONSISTENT WHEN THE BRAKE OR THE GAS IS NOT APPLIED WHILE DRIVING ON A CITY STREET. HAS BEEN DOING THIS CONSISTENTLY FOR ABOUT A YEAR, HAVE HAD INTO THE GARAGE MULTIPLE TIMES WITH NO FIX, FOUND RECALL FROM NOVEMBER OF 2019

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WESTBURY JEEP CHRYSLER DODGE RAM SRT (100 JERICHO TURNPIKE, JERICHO, NY 11753), WHERE THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 THE VEHICLE SUDDENLY STALLED AND LOSS AUTOMOTIVE POWER CAUSING THE VEHICLE TO CRASH INTO A DITCH. THE VEHICLE WAS TOWED AWAY AND NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN LOCAL DEALER AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE WAS RELATED TO THE NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) BUT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 191,000. *BF*AS

2011 JEEP GC OVERLAND DIES WHILE ON A CURVE. POWER STEERING NOT OPERATING, ENGINE NOT RUNNING. WILL RESTART BUT HAPPENED 3 TIMES IN ONE WEEK. TOWED TO JIM DORAN JEEP/CHRYSLER IN MCMINNVILLE, OR, 2 WKS AGO. DEALER CANNOT DIAGNOSE OR REPLICATE. AM WITHOUT A VEHICLE AND NEED TO DRIVE BACK HOME TO MN IN 3 WKS! PLS HELP!!! HAD TAKEN IT TO MCKAY'S JEEP DEALER IN ST CLOUD LAST JUNE AS DISPLAY WAS STATING SERVICE FWD. THEY PERFORMED AN UPDATE BUT MSSG KEPT APPEARING & HAD TO RETURN FOR MORE REPAIRS. DONT HAVE PAPERWORK W ME HERE IN OR. COST OVER $2,000 FOR REPAIRS. DONT KNOW IF THIS ISSUE IS RELATED BUT DISPLAY MENTIONED SOMETHING ABOUT FWD WHEN IT DIED LAST TIME DRIVEN. VEHICLE IS UNSAFE TO DRIVE! ONLY OWNED IT FOR ABOUT 18 MOS. PURCHASED FROM TENVOORDE FORD IN ST CLOUD, MN. CAME TO THAT DEALER FROM CANADA.... NEED TO KNOW WHAT MY OPTIONS ARE. I NEED A VEHICLE ASAP.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED NIELSEN DODGE CHRYSLER JEEP RAM (175 NJ-10, EAST HANOVER, NJ 07936, (973) 884-2100) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *AS

VEHICLE DIED WHILE DRIVING 8/21/2020 ON HWY 68 AND AT HWY 74 AT 27265 NC WHILE DRIVING 45 MPH THROUGH A CONSTRUCTION ZONE. HAD IT TOWED OFF THE ROAD TO ME HOUSE THEN TOWED TO THE DEALER. COULD NOT GET IT OFF THE ROAD DUE TO CONSTRUCTION. HAD TO LEAVE IT IN THE ROAD UNTIL FLAT BED SHOWED UP. ENGINE BEGAN TO SHUTTER THEN STOPPED. WOULD NOT RE-START AT ALL. SOMETIMES WOULD START LIKE IT WAS ONLY RUNNING ON 1 OR 2 CYLINDERS BUT THEN WOULD NOT CUT OFF ALL OF THIS HAPPENED DURING 5 O"CLOCK TRAFFIC.FILLED A COMPLAINT EARLIER ON THIS VEHICLE ABOUT STARTING ISSUES EXACTLY LIKE THIS. THE RECALL ON THIS ISSUE HAS NOT BEEN RESOLVED BY JEEP BEEN WAY TO LONG FOR THEM TO RESOLVE THIS ISSUE. IT IS AT THE DEALER AND I ASSUME IT WILL COST ME A PRETTY PENNY BY THE TIME IT IS DONE. THEY SEEM TO ALWAYS FIND A WAY TO GENERATE A BILL EVEN ON A RECALL. I AM SO TIRED OF DEALING WITH JEEP. THIS OEM SHOULD NOT BE ABLE TO LET THIS GO THIS LONG. I WORK FOR VOLVO ANOTHER OEM COMPANY AND WHEN WE HAVE A MQR (QUALITY ISSUE) IT IS THE TOP OF THE LIST TO BE RESOLVED AND DELIVERED TO THE CUSTOMER. I QUESS IT TAKES INURY OR LOSS OF LIFE AND A LAW SUIT TO GET IT TO HAPPEN.

VEHICLE HAS STALLED A NUMBER OF TIMES ALSO HAS FAILED TO START MANY MANY TIMES. VEHICLE HAS STALLED ON CITY ROAD BELOW 50 MPH HAD TO PULL OFF AND ATTEMPT TO RE-START. HAS STUMBLED ON HIGHWAY A NUMBER OF TIMES. HARD START SETTING STILL IS A COMMON ISSUE UNDER MANY CONDITIONS. THE SO CALLED FIRST RECALL PLACING AN EXTERNAL FUEL RELAY HAS BEEN DONE DID NOT FIX ANYTHING. THIS VEHICLE IS A HAZARD IN MANY WAYS. IF IT FAILS IN A BAD LOCATION IT COULD LEAD TO LOS OF LIFE OR INJURY. ALSO IF THE NEED TO START THE VEHICLE AT A MOMENTS NOTICE IS NEEDED, IT WOULD BE AN ISSUE IN MOST CASES. I FIND IT UNACCEPTABLE THAT JEEP HAS NOT REPAIRED THIS ISSUE. WILL IT TAKE LOSE OF LIFE OR INJURY TO FORCE THEM TO REPAIR THE ISSUE??? I HAVE RECEIVED NOTICE OF THE RECALL MANY MANY MONTH AGO, SOLUTION IS STILL LISTED AS NO SOLUTION.

I RECEIVED A NOTICE OF A RECALL IN NOVEMBER OF 2019, I HAVE CALLED THE NHTSA AND MY LOCAL JEEP SERVICE DEPARTMENT NUMEROUS TIMES AND LEFT MY NAME AND ADDRESS/PHONE NUMBER TO BE NOTIFIED WHEN THE PART WILL BE AVAILABLE. I HAVE PUT MYSELF ON A PREFERRED LIST TO BE CALL IMMEDIATELY WHEN IT BECOMES AVAILABLE. I AM TOLD AGAIN AND AGAIN THAT THERE IS NO PART. THIS IS RIDICULOUS WHEN MY CAR COULD STALL WITHOUT WARNING AND COULD INCREASE MY RISK OF A CRASH. MY CAR CONTINUES TO RUN AS IF IT IS CHUGGING.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE IN HIS DRIVEWAY FROM A SHORT DISTANCE, THERE WAS A ELECTRICAL BURNING ODOR COMING FROM THE VEHICLE ALONG WITH SMOKE. THE CONTACT THEN DISCOVERED THAT THE COOLANT OVERFLOWED TO THE ALTERNATOR WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL DEALER (VISION AUTOMOTIVE GROUP LOCATED AT 920 PANORAMA TRAIL S , ROCHESTER, NY 14625) WHERE IT WAS DIAGNOSED THAT THE PCM FAILED CAUSING THE COOLANT TO OVERHEAT AND REPLACED THE ALTERNATOR, THE DRAIN TUBE AND THE BATTERY. THE VEHICLE WAS REPAIRED. THE CONTACT WAS EXPLAINED THAT THE ENGINEERING OF THE DRAIN TUBE FOR THE COOLANT OVERFLOW TANK WAS DESIGNED TO BE DIRECTLY ABOVE THE ALTERNATOR AND IF THE COOLANT OVERFLOWS IT WOULD COME IN CONTACT WITH THE ELECTRIC ALTERNATOR CAUSING A POSSIBLE FIRE. THE CONTACT WAS CONCERNED THAT IF HE WOULD HAVE DROVE A LONG DISTANCE HIS VEHICLE WOULD HAVE ENGULFED IN FLAMES. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND SUGGESTED THE CONTACT CALL NHTSA AND GET A SERVICE MANUAL. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

I AM JUST WRITING TO COMPLAIN THAT 8 MONTHS AFTER RECALL 19V-813 WAS RELEASED THERE IS STILL NO FIX. MY WIFE'S CAR RANDOMLY STALLS ON HER AND IT'S NOT SAFE. WE KNOW HAVE OUR FIRST CHILD DUE IN SEPTEMBER AND SHE'S TERRIFIED TO HAVE TO DRIVE HER ANYWHERE AS HER JEEP IS HER ONLY MEANS OF TRANSPORTATION.

FOR THE LAST COUPLE OF MONTHS I HAVE EXPERIENCED HARD STARTING. I BELIEVE THIS IS DUE TO THE RECALLED FUEL RELAY.THE RECALL IS FROM NOV 14,2019 MANUFACTURER RECALL NUMBERV62 NHTSA RECALL NUMBER19V-813. LAST NIGHT THE VEHICLE JUST STOPPED AFTER STARTING IT WHILE SITTING AT A GAS STATION. IT APPEARS THAT THE PROBLEM IS GETTING WORST. UP UNTIL NOW, THIS HAS ALWAYS BEEN A RELIABLE VEHICLE. WHICH IS REALLY NEEDED BECAUSE OF THE SHIFT I WORK, (2ND) , AND THE DISTANCE OF MY COMMUTE. ANY HELP WOULD BE APPRECIATED. THANKS [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

MY VEHICLE HAS RANDOMLY TURNED OFF ON ME TWICE DURING MODERATE TO HEAVY BRAKING. THE FIRST TIME WAS ON 8/20/2019 AND THE SECOND TIME WAS ON 12/3/2019. I BELIEVE MY ISSUE IS RELATED TO RECALL V62 AND I AM VOICING MY DISPLEASURE IN THE AMOUNT OF TIME IT IS TAKING FIAT CHRYSLER TO DESIGN A REMEDY. THIS RECALL IS ACTUALLY RECALLING A PRIOR RECALL, SO I WOULD SCRUTINIZE THE ENGINEERING TEAM THAT THEY CAN ACTUALLY COME UP WITH A SUFFICIENT REMEDY, BUT I SUPPOSE THAT'S NOT MY POINT. MY POINT IS MY VEHICLE AND OVER 500,000 ADDITIONAL VEHICLES ARE ON THE ROAD WITH A PROBLEM THAT IS EXTREMELY HAZARDOUS WITH NO ETA IN SIGHT.

JULY 2019--CAR REFUSED TO START WHILE 600 MILES AWAY FROM HOME--STATIONARY NOVEMBER 2019 FUEL PUMP FAILED ON THE INTERSTATE--DRIVING 70MPH 2020 CAR FAILS TO START INTERMITTENTLY WHILE STATIONARY. ISSUES LIKELY CAUSED BY A FUEL PUMP RELAY. FITS SYMPTOMS OF RECALL FOR WHICH THERE IS YET NO REMEDY: OV 14,2019 MANUFACTURER RECALL NUMBERV62 NHTSA RECALL NUMBER19V-813 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY A FUEL PUMP RELAY FAILURE CAN RESULT IN A STALL CONDITION IF THE VEHICLE IS RUNNING OR A NO-START CONDITION IF NOT RUNNING. SAFETY RISK A VEHICLE STALL WHILE DRIVING CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING

MANUFACTURER HAS FAILED TO REMEDY RECALL V62 (NHTSA RECALL NUMBER19V-813) FOR OVER A YEAR. MY CAR HAS STALLED UPON COMING TO A STOP DOZENS OF TIMES SINCE THEN. ALMOST CAUSING AN ACCIDENT ON MULTIPLE OF THOSE OCCASIONS.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KEN GARFF WEST VALLEY USED (3500 UT-154, WEST VALLEY CITY, UT 84120, (801) 966-8700) WAS CONTACTED AND IT WAS CONFIRMED THAT THE REMEDY PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FORWARD COLLISION WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO MAGUIRE CHRYSLER DODGE JEEP RAM OF SYRACUSE (959 HIAWATHA BLVD W, SYRACUSE, NY 13204) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE SAME DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 180,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN *BF CONSUMER STATED SHE HAD THE WORKED DONE ON MARCH 2020 BUT HAS RECURRED AGAIN.*JB

FCA RECORDS INDICATE THAT YOUR VEHICLE VIN # [XXX] WAS INCLUDED IN PREVIOUS SAFETY RECALL P54 (NHTSA14V-530) OR SAFETY RECALL R09 (NHTSA 15V-115). MY 2011 JEEP GRAND CHEROKEE IS NOW EXPERIENCING THE ISSUES THAT ARE DISCUSSED IN THE SAFETY RECALL V62 FUEL PUMP RELAY FAILURE. THIS SAFETY CONCERN CAN CAUSE THE VEHICLE TO NOT START DUE TO THE FUEL PUMP STOPPAGE, AN ENGINE STALL WHILE STOPPED AND/OR WHILE MOVING, WHICH CAN CAUSE THE VEHICLE TO CRASH WITHOUT PRIOR WARNING. THIS IS A HUGE SAFETY CONCERN FOR MY FAMILY AND I. WE HAVE TAKEN THE VEHICLE TO THE DEALERSHIP ON 3 OCCASIONS CONCERNING THIS ISSUE WITH THE FUEL PUMP RELAY STOPPAGE WITH NO LONG TERM FIXES. I HAVE NO ONE ELSE TO TURN TO AND ASKING FOR YOUR HELP TO RESOLVE THIS ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. WEST HILLS CHRYSLER JEEP DODGE RAM (900 W HILLS BLVD, BREMERTON, WA 98312) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE SAFETY RECALL RE THE DEFECTIVE FUEL PUMP IS A SERIOUS SAFETY ISSUE, VEHICLE STALLING AT ANY SPEED WITHOUT WARNING. THE RECALL WAS ISSUED SEVERAL MONTHS AGO AND THE MANUFACTURER STILL HAS NOT BEEN ABLE TO CORRECT THE ISSUE, NOR GIVEN A TIME WHEN THE PARTS ARE AVAILABLE. *TR

NOTIFIED ON 12-24-19 THAT: "FUEL PUMP RELAY SAFETY RECALL" "SILICON CONTAMINATION ON THE RELAY CONTACTS MAY CAUSE THE RELAY TO FAIL. THIS CAN RESULT IN A NO-START CONDITION OR AN ENGINE STALL CONDITION IF THE VEHICLE IS RUNNING. A VEHICLE ENGINE STALL WHILE DRIVING CAN CAUSE A VEHICLE CRASH WITH OUT PRIOR WARNING." SIX MONTHS AFTER NOTIFICATION RESOLUTION STILL NOT AVAILABLE DUE TO "PARTS NOT AVAILABLE." ONE WOULD THINK THAT CHRYSLER COULD SOLVE A CRITICAL SITUATION LIKE THIS WITHIN A SIX MONTH TIME FRAME! I HAVE BASICALLY LEFT THE VEHICLE PARKED. DO NOT DARE TO DRIVE IN 5 OR 500 MILES. *TR

WHEN STARTING THE CAR IT WON'T TURN ON COMPLETELY WHEN YOU START YOU CAN HER A NOISE NEAR THE FUEL PUMP AREA THIS STARTED ABOUT 2 MONTHS AGO. WHEN THE ENGINE WAS I COMPLETE PARKED AND WANTED TO STARTED WOULDN'T START AFTER A COUPLE TRIES WOULD START WITHOUT AN ISSUE, BUT TODAY I HAVE TRIED WHAT I USED TO DO AND WON'T START, I'VE HEARD OF A RECALL ON THIS SPECIFIC YEAR BUT I HAVE NOT RECEIVED ANYTHING ON THE MAIL. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT CALLED THE WALSER JEEP CHRYSLER DODGE RAM LOCATED AT 314 MAIN STREET, HOPKINS, MN 55343, (866) 323-0559, AND WAS INFORMED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED DUE TO THE PANDEMIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 141,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ENGINE STALLS, WONT START OR DIES RIGHT AFTER STARTING, I THINK IT IS PART OF A RECALL WITH NO FIX AVAILABLE. IF IN MOTION IT DIES AND LOSSES POWER. PUT IN NEUTRAL TO START WHILE ROLLING! THIS HAPPENS MORE AND MORE FREQUENTLY LATELY. *TR

SAFETY RECALL FOR FUEL PUMP RELAY THAT CAN CAUSE ENGINE TO STALL WHILE DRIVING V62/NHTSA 19V-813. NHTSA #19V-813 REPORTED IN 11/2019. COMPLAINT TO CHRYSLER JEEP FOR NO REMEDY AS OF JUNE 2020.

FUEL PUMP RELAY SAFETY RECALL : ELECTRICAL SYSTEM ISSUE WITH TIPM-7 POWER MODULE, RECALL # V62 (19V813000) NOV 14, 2019, TOLD [XXX] AT DALLAS CHRYSLER, DALLAS GEORGIA ABOUT THIS ISSUE BACK IN DEC 2019. PROBLEM: THE TIPM-7 COULD FAIL CAUSING THE ENGINE TO STALL INCREASING RISK OF A CRASH. VEHICLE WILL NOT CRANK AT TIMES, VEHICLE WILL SEAM TO BE OUT OF GAS DUE TO THE FUEL PUMP STOPPING DURING OPERATION. I HAVE TOLD THIS TO THE DEALER BUT NOTHING DONE TO REPAIR THIS SAFETY ISSUE. THIS IS MY WIFE'S DAILY USE VEHICLE AND THIS ISSUE MUST BE REPAIRED ASAP OR CHRYSLER CAN FURNISH A LOANER VEHICLE UNTIL THE ISSUE IS RESOLVED ON MY 2011 JEEP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING ABOUT 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER, HOWEVER SHE WAS ABLE TO MAKE A LEFT TURN OFF OF THE ROADWAY. THE CONTACT STATED AS SHE WAS MAKING THE TURN, SMOKE WAS SEEN COMING FROM THE FRONT OF THE VEHICLE AS IT STALLED. THE CONTACT STATED THAT A LIGHTENING BOLT (ELECTRONIC THROTTLE CONTROL) WARNING LIGHT WAS DISPLAYED ON THE INSTRUMENTAL PANEL. THE CONTACT'S COMPANION OPENED THE HOOD AND NOTICED THAT THE ALTERNATOR WAS ON FIRE AND BURNT OUT COMPLETELY. THE FIRE EXTINGUISHED WHEN THE HOOD WAS OPENED. THE VEHICLE WAS TOWED TO THE RIVER OAKS CHRYSLER JEEP DODGE RAM (4807 KIRBY DR, HOUSTON, TX 77098) WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RESEARCHED THE FAILURE ON-LINE AND FOUND NHTSA CAMPAIGN NUMBER: 17V43500 (ELECTRICAL SYSTEM) HOWEVER, HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

THE CAR WAS IN THE SHOP TWICE TO RECTIFY A FUEL PUMP ISSUE. AS OF RIGHT NOW, THE CHECK ENGINE LIGHT IS STILL ON AND THE ERROR CONTINUES TO BE THE FUEL PUMP. THERE WAS A SECOND RECALL IN NOVEMBER 2019 WITH NO SOLUTION. THE CAR FAILED TO START MULTIPLE TIMES DUE TO THE FUEL PUMP AND I FEEL UNSAFE DRIVING THE CAR WITH A HISTORY OF FUEL PUMP ERROR SINCE THE CAR COULD STALL MID DRIVING. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. NEUWIRTH MOTORS (219 S COLLEGE RD, WILMINGTON, NC 28403) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT *AS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, WHITE SMOKE BEGAN TO EMIT FROM THE ENGINE AS THE BATTERY LIGHT ILLUMINATED. AFTER SOME TIME, THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT TO EASTCHESTER CHRYSLER JEEP DODGE RAM (4007 BOSTON RD, THE BRONX, NY 10466). THE DEALER INITIALLY DIAGNOSED THE VEHICLE WITH A DEFECTIVE WATER PUMP AND THERMOSTAT. SEEKING A SECOND OPINION, THE CONTACT WAS THEN ABLE TO DRIVE THE VEHICLE TO A NEARBY INDEPENDENT MECHANIC WHO THEN DIAGNOSED THE VEHICLE WITH A DEFECTIVE ALTERNATOR. THE ALTERNATOR WAS REPAIRED BY THE MECHANIC. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. UPON INVESTIGATION, THE CONTACT ALSO DISCOVERED THAT HER VEHICLE HAD BEEN PLACED UNDER NHTSA CAMPAIGN NUMBER :19V813000(ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS THAT PARTS NOT AVAILABLE.

MIENTRAS LA GUAGUA SE ENCONTRABA EN MOVIMIENTO COMENZO A FALLAR. ME ESTACIONE Y LA APAGUE Y DESPUES NO PRENDIO. LA LLEVE EN GRUA AL MECANICO Y ME INFORMO QUE ES EL ALTERNADOR. EN MENOS DE DOCE MESES TENGO QUE COMPRAR OTRO ALTERNADOR. WHILE THE GUAGUA WAS ON THE MOVE, IT BEGAN TO FAIL. I PARK AND TURN IT OFF AND THEN I DON'T TURN IT ON. I'LL TAKE HER IN A CRANE TO THE MECCANIC AND I'LL KNOW SHE'S THE ALTERNATOR. IN LESS THAN TWELVE MONTHS I HAVE TO BUY ANOTHER ALTERNATOR. *TR

MY VEHICLE HAS HAD A SERVICE RECALL SINCE 11/2019 WITH NO REMEDY AVAILABLE YET AS OF 06/07/2020. THE ISSUE CAN LEAVE A DRIVER STRANDED OR CAUSE A CRASH AND YET 6 MONTHS HAVE PASSED WITH ZERO RESOLUTION. THIS IS UNACCEPTABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHAPMAN CHRYSLER JEEP LOCATED AT 930 AUTO SHOW DR, HENDERSON, NV 89014, (702) 558-3000, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER :19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THELEN CHRYSLER JEEP DODGE RAM (4191 N EUCLID AVE, BAY CITY, MI 48706) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED TWO FAILURES. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED ON TWO OCCASIONS HE HAD A NO START CONDITION, AFTER 4-5 ATTEMPTS IT DID START.*JB

STARTED HAVING A TRANSMISSION SLIP IN 2ND GEAR REPAIR SHOP LOOKED THINGS OVER AND SAID TRANSMISSION FLUID WAS A LITTLE LOW AND I WAS LEAKING TRANSMISSION FLUID DUE AC CONDENSER GOING BAD. HAD IT REPLACED, NO MORE LEAKING TRANSMISSION FLUID BUT TRANSMISSION STILL ACTING UP NOW. WAS TOLD IT WAS MOST LIKELY DUE TO THE LEAK AND TRANS FLUID GETTING LOW. AFTER READING UP I GUESS THIS IS A COMMON ISSUE AND SHOULD BE RECALLED. OBVIOUSLY THESE A/C CONDENSER UNITS ARE FAULTY. NOW I HAVE A TRANSMISSION THAT COULD HAVE BEEN AVOIDABLE IF JEEP WOULD HAVE LET OWNERS KNOW ABOUT THE AC CONDENSER ISSUE OR MADE THAT A UNIT THAT HAS TO GET REPLACED AFTER SO MANY MILES.

I BOUGHT THIS CAR FROM LICCARDI CHRYSLER DODGE RAM IN GREEN BROOK, NJ IN FEBRUARY, 2020. IMMEDIATELY, THE CAR ENGINE STALLED, TURNING OFF POWER STEERING, POWER BRAKES, AND GAS. I HAD THE CAR TOWED TO LICCARDI, THEY CLAIMED IT WAS THE OIL PAN LEAK AND I SPENT $2,000 ON REPAIRS. SINCE THEN, THE CAR HAS STALLED 4 TIMES, COMING TO A STOP. STILL, LICCARDI REFUSES TO ADMIT THE PROBLEM, SAYING THEY CAN NOT DUPLICATE IT AND THEY ARE NOT AWARE OF A RECALL OR A REMEDY FOR A RECALL. I AM OUT OF OPTIONS AND DESPERATELY NEED HELP. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ROCKIE WILLIAMS PREMIER DODGE CHRYSLER JEEP (600 PLEASANT GROVE RD, MOUNT JULIET, TN 37122, (615) 444-9573) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE APPROXIMATE FAILURE MILEAGE WAS 100,075. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE STALLING WITHOUT WARNING. *LD THE CONSUMER STATED THE DEALER WAS MADE AWARE, BUT COULD NOT DUPLICATE THE FAILURE. THE CONSUMER WAS ADVISED THERE WAS A RELATED RECALL, BUT THE PARTS WERE UNAVAILABLE.*JS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE STALLED MULTIPLE TIMES ON DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO FOREST LAKE CHRYSLER DODGE JEEP & RAM LOCATED AT 321 19TH ST SW, FOREST LAKE, MN 55025, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS REJECTED TO BE SERVICED DUE TO THE PART NOT AVAILABLE FOR THE REPAIR. THE CONTACT ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT AN INDEPENDENT MECHANIC FOR THE STALLING HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

EXPERIENCING STATIONARY INTERMITTENT EXTENDED ENGINE CRANK TIME REQUIRING MULTIPLE ATTEMPTS TO START THE ENGINE. SOMETIMES ENGINE STARTS BUT QUICKLY DIES. THEN NORMALLY STARTS AFTER THAT. USUALLY HAPPENS WHEN ENGINE IS COLD. BELIEVE RELATED TO NHTSA CAMPAIGN NUMBER: 19V813 FUEL PUMP RELAY, FOR WHICH THE REMEDY IS NOT YET AVAILABLE. THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL IN A TIMELY MANNER. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO THE SHOULDER OF THE ROADWAY. THE CONTACT HAD THE VEHICLE TOWED TO RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 153,000.

RECEIVED A RECALL NOTICE IN NOVEMBER 2019, AND STILL NO PART AVAILABLE FROM CHRYSLER. MY JEEP IS HAVING THE ISSUE RELATED TO THE RECALL AND THEY DON'T KNOW WHEN IT WILL BE AVAILABLE. THERE IS TEMPORARY PART AVAILABLE AT THE DEALER THAT THEY CAN PUT IN THE MEANTIME, BUT I HAVE TO PAY FOR THE DIAGNOSIS AND THE PART AND LABOR AND IF THEY AGREE, THEY MAY REIMBURSE ME FOR SOME OF IT. THAT IS NOT OKAY, BECAUSE IF THE ORIGINAL PART WAS AVAILABLE BY KNOW, I WOULDN'T HAVE TO PAY FOR ANYTHING! THE RECALLED PART, FUEL RELAY ISSUES, CAUSES THE ENGINE TO STALL WITH OUT WARNING, WHILE YOUR RUNNING OR NOT START AT ALL. I SHOULDN'T HAVE TO PAY FOR AN ISSUE DUE TO A RECALL. SIX MONTHS TO COME UP WITH A RECALLED PART IS A LITTLE LONG TO MAKE "MINOR FIX" AS I'VE BEEN TOLD 15 TIMES! *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. ON ONE OCCASION WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED WITHOUT WARNING AND DAMAGED HIS FRONT PASSENGER TIRE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND HAD THE TIRE REPLACED. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MANCARI'S CHRYSLER DODGE JEEP RAM (4630 95TH ST, OAK LAWN, IL 60453) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND INSTRUCTED HIM TO TAKE THE VEHICLE BACK TO THE DEALER FOR AN INSPECTION. ONCE THE VEHICLE WAS TAKEN BACK TO THE DEALER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL, WHEN HE WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 103,000.

MY JEEP HAS STALLED AT LEAST 5 TIMES WITH THE POWER STEERING FAILING. 1) ONCE WHILE AT AN INTERSECTION TURNING LEFT ON A GREEN ARROW NO STEERING. 2) TRAVELING ABOUT 45 MPH AND STALLED AGAIN AND NO STEERING. 3) TWICE GOING FROM 55 MPH UP TO A STOP SIGN AND THE CAR STALLED AGAIN NO STEERING. 4) JUST LAST FRIDAY, I WAS DRIVING 55 MPH AND SLOWING TO MAKE A LEFT TURN AND AGAIN STALLED AND NO POWER STEERING. THIS IS GETTING SERIOUS AND HAPPENS UNEXPECTEDLY WHICH MAKES DRIVING DANGEROUS. THE STALLING IS HAPPENING MORE FREQUENTLY NOW. I'VE CONTACTED JEEP AND THEY SAY A RECALL HAS BEEN ISSUED BUT NO FIX HAS TAKEN PLACE AND IS TO BE DETERMINED WITH NO IDEA WHEN. THE RECALL WAS ISSUED LATE LAST YEAR. SO HOW LONG DOES IT TAKE TO FIX A RELAY ISSUE? THIS HAS GONE ON FAR TO LONG AND GETTING SCARY. PLEASE HELP ME AND GET SOME KIND OF ANSWER FROM JEEP. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE WIN MODULE TO THE JEEP HAS BEEN MESSING UP. THE CAR DOORS WILL LOCK ON THEIR OWN, THE WINDOWS WILL ROLL DOWN, AND NOW THE JEEP HAS JUST DECIDED TO START ON ITS OWN. AT FIRST WE THOUGHT IT WAS THE KEY FOB SO WE TRIED TO GET A NEW FOB AND COME TO FIND OUT IT IS NOT THE FOB CAUSE IT DID THE SAME THING WITH A NEW FOB PROGRAMMED TO IT. SO THE DEALERSHIP TOLD US IT WAS THE WIN MODULE. THERE WAS A RECALL FOR THIS BUT FOR A DIFFERENT YEAR MAKE. SO JEEP SHOULD FIX THIS PROBLEM SINCE IT HAS A HISTORY OF THE PROBLEM WITH OTHER MODELS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB

BURNING SMELL AND SMOKE FROM UNDER HOOD WHILE DRIVING SO I PULLED INTO NTB SERVICE CENTER. THEY IMMEDIATELY CHECKED MY VEHICLE AND SAID THAT MY ALTERNATOR WAS BURNING AND THAT MY VEHICLE WAS UNSAFE TO DRIVE. NTB REPLACED ALTERNATOR THE NEXT DAY. *TR*DT

I HAVE A 2011 JEEP GRAND CHEROKEE. IT STALLS WHEN I STOP AT A RED LIGHT. I'M AFRAID IT WILL SHUT DOWN WHILE I'M DRIVING. I JUST HAD MY OIL CHANGE AND FILTER WHAT CAN I DO IS IT A RECALL ? THANK YOU FOR YOUR TIME. *TR

ON 4/10/2020 I WAS IDLING IN GEAR IN A FAST FOOD DRIVE-THRU LANE. I COULD HEAR AND FEEL THE ENGINE START TO SPUTTER. I PUT THE CAR INTO PARK AND TRIED APPLYING GAS TO KEEP THE ENGINE AT A HIGHER REV. AFTER ABOUT A MINUTE THE ENGINE STOPPED. I TRIED MULTIPLE TIMES TO GET THE VEHICLE TO START BUT ALL IT DID WAS TO HAVE AN EXTENDED CRANK TIME WITHOUT IT STARTING. I WAS ABLE TO GET SOME HELP TO PUSH IT OUT OF THE WAY OF OTHER VEHICLES. AFTER ABOUT 5 MINUTES OF SITTING I WAS ABLE TO START IT AND DRIVE IT HOME. I HAVE HAD MULTIPLE OCCURRENCES OF THIS ISSUE. THE LAST TIME WAS WHILE I WAS ENTERING AND TURNING IN A BUSY INTERSECTION. ANOTHER TIME WAS WHILE I WAS 25 MILES DOWN A DIRT ROAD. I HAVE HAD THE TIPM AND/OR THE FUEL PUMP(S) REPLACED AT A JEEP DEALER AT LEAST THREE TIMES. I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE UNDER ANY CONDITION! I USE IT TO TOW MY TRAILER AND TO GO OFF-ROADING. WHAT WOULD HAPPEN IF I WAS DOING EITHER ONE OF THESE AT THE TIME OF A FAILURE!

I'VE BEEN HAVING NUMEROUS POSSIBLE SAFETY ISSUES WITH THIS VEHICLE, FOR EXAMPLE : INTERMITTENT STARTING, LOST OF POWER @ HIGHWAY SPEED, PROXIMITY SENSOR GIVING WARNING WHILE DRIVING WITH NO OBSTRUCTION IN PATH, AIR RIDE SYSTEM ADJUST AT RANDOM EVEN WHILE PARKED ECT. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PERFORMING A VIN SEARCH, THE CONTACT BECAME AWARE THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE VEHICLE HAS BEEN AT JEEP IN EXCESS OF 45 DAYS FOR REPAIRS. ON AN INTERMITTENT BASIS I HAVE EXPERIENCED PROBLEMS STARTING MY JEEP. THEN, ON DECEMBER 25, 2019, I RECEIVE THE V62 FUEL PUMP RELAY RECALL FOR MY JEEP. I CALLED THE FCA RECALL ASSISTANCE CENTER SERVICE NUMBER. THEY WERE OF NO ASSISTANCE. NHTSA: REQUEST #254540 COMPLAINT (TRACKING NUMBER) ID: 11 29 23 50. ON OR ABOUT DECEMBER 31, 2019, I FILED A COMPLAINT WITH THE NHTSA. ON JANUARY 2, 2020, RESPONDED THAT FIAT NEEDED TO BE GIVEN TIME TO FIND A FIX. THIS WAS CONFIRMED IN A TELEPHONE CALL WITH NHTSA ON JANUARY 3, 2020. THE JEEP CONTINUED TO HAVE PROBLEMS WITH NOT STARTING. ON MARCH 23, 2020, MY HOUSEMATE WAS DRIVING THE JEEP. HE PRESSED ON THE ACCELERATOR. NOTHING HAPPENED. HE COASTED TO THE BREAKDOWN LANE AND RESTART THE VEHICLE. THE LIGHTNING BOLT SYMBOL WAS ON THE DASH. HE DECIDED TO RETURN HOME. A FEW MINUTES LATER THE SAME THING HAPPENED AGAIN. WE HAVE NOT DRIVEN THE JEEP AGAIN. ON THE MORNING OF MARCH 24, 2020, WE HAD IT TOWED TO LITHIA CHRYSLER JEEP OF RENO. LITHIA DIAGNOSED IT AS HAVING A FAULTY FUEL PUMP RELAY SUBJECT TO THE SAFETY RECALL V62 FUEL PUMP RELAY. FIAT REFUSED AGAIN TO ENGAGE IN ANY DISCUSSION OF BUYBACK. FIAT HAS HAD OVER THREE MONTHS AND PRESUMABLY SEVERAL MORE MONTHS 'TO DEVELOP A SOLUTION' YET IT HAS NOT. MY JEEP SITS IN MY DRIVEWAY UNDRIVABLE, A WORTHLESS PIECE OF UNSAFE JUNK. THERE IS NO REPAIR AVAILABLE. THERE ARE NO LIKE VEHICLES AVAILABLE (THEY ALL HAVE THE SAME PROBLEM). UNDER FEDERAL REGULATIONS, FCA MUST BUY-BACK MY JEEP. I WOULD LIKE TO HAVE THIS FEDERALLY MANDATED REMEDY IMPLEMENTED.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO TURN ON. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE BATTERY WAS DRAINED FROM A RELAY THAT REMAINED ON WHILE THE VEHICLE WAS TURNED OFF. A VIN SEARCH SHOWED THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). ALBERIC COLON AUTO SALES INC LOCATED AT (AVENUE JOHN F KENNEDY, CARRETERA STE 2, KM 34, SAN JUAN, PR 00920), WAS CONTACTED BY PHONE. THE CONTACT WAS INFORMED THAT THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. AN ATTEMPT WAS MADE TO CONTACT THE MANUFACTURER BUT WAS UNSUCCESSFUL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,150.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED AND MAKING A RIGHT TURN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED AND DROVE TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TWICE IN THE PAST TWO MONTHS, VEHICLE HAS COMPLETELY SHUT DOWN DURING BRAKING, WHILE IN MOTION, WHILE MAKING A RIGHT HAND TURN. LOST POWER BRAKES, STEERING, EVERYTHING. THE FIRST TIME IT HAPPENED LUCKILY NO ONE WAS BEHIND ME. THE SECOND TIME, THE STEERING WHEEL LOCKED AND I ENDED UP IN THE MEDIAN CURB WITH TWO CARS BEHIND ME THAT HAD TO ABRUPTLY SWERVE TO AVOID ME. IT WAS A COMPLETE SHUT DOWN. NO POWER ANYTHING, RADIO, LIGHTS, NOTHING. I CAME TO A STOP AFTER STANDING ON THE BRAKE WITH ALL MY WEIGHT! I PUT THE CAR IN P AND IT STARTED RIGHT UP AFTER THAT. VERY SCARY AND UNSAFE, NEEDLESS TO SAY! I HAVE SINCE PARKED IT BUT AM HAVING A REALLY HARD TIME WITH A FAMILY OF 5 DOWN TO ONE CAR. I AM ON AN EMAIL LIST TO BE NOTIFIED WHEN THERE IS A FIX, BUT IT SEEMS THEY'RE NOT IN A HURRY! THE RECALL NUMBER FOR THIS FIX IS 19V-813. THANK YOU.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS WHILE PUSHING THE START BUTTON. THE CONTACT SPOKE TO SOUTH CHICAGO DODGE CHRYSLER JEEP LOCATED AT (7340 S WESTERN AVE, CHICAGO, IL 60636) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE VIN TOOL SHOWED THAT THE VEHICLE WAS STILL SUBJECTED TO THE FREE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AND WAS UNABLE TO START. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT LANDMARK DODGE CHRYSLER JEEP RAM (LOCATED AT 6850 MT ZION BLVD, MORROW, GA 30260) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS 101,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. CARBONE DODGE CHRYSLER JEEP RAM LOCATED AT (5017 COMMERCIAL DR, YORKVILLE, NY 13495, (315)736-3371) WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

LETTER FROM THE STATE OF WEST VIRGINIA OFFICE OF THE ATTORNEY GENERAL ON BEHALF OF CONSTITUENT REGARDING THE SAFETY RECALL ON HIS 2011 JEEP GRAND CHEROKEE. *LD*DT THE CONSUMER STATED THE VEHICLE DIED WHILE DRIVING AND THE STEERING WHEEL LOCKED UP. THE DEALERSHIP WAS NOTIFIED AND ADVISED THERE WAS NO REMEDY. THE CONSUMER REQUESTED A LOANER VEHICLE UNTIL THE PROBLEM WAS RESOLVED.*JS CONSUMER STATED THERE WERE NO ENGINE LIGHT OR MESSAGES AND COULD NOT BE REPAIRED.*JB

WHILE DRIVING, USUALLY COMING OFF THE FREEWAY GOING INTO AN OFF RAMP, MY JEEP WILL STALL LOCKING UP THE WHEEL AND CREATING A VERY DANGEROUS SITUATION. I NEED TO PUT THE CAR IN NEUTRAL WHILE TRYING TO COME TO A STOP AND RESTART THE VEHICLE. THIS HAPPENED SIX OR TEN TIMES TO ME OVER THE YEARS BUT AGAIN VERY RECENTLY. VERY DANGEROUS AT ANY SPEED BUT THIS HAPPENED THREE TIMES WHILE DRIVING ON THE FREEWAY. NEED A FIX BEFORE SOMEONE DIES !!!! DEALERSHIP SAID THIS IS A RECALL BEING WORKED ON. THAT'S NOT A SOLUTION TO MY URGENT PROBLEM!!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE AIR BAG WARNING LIGHT WAS ILLUMINATED WITH AN ABNORMAL RINGING SOUND IN THE VEHICLE. THE VEHICLE WAS TAKEN TO BLOOMINGTON CHRYSLER JEEP DODGE RAM 8000 PENN AVE S, BLOOMINGTON, MN 55431 FOR A DIAGNOSTIC TEST. THE DIAGNOSIS WAS AN (INTERNAL AIR BAG FAILURE). THE DEALER STATED THE REMEDY WOULD ONLY BE A PARTIAL REPAIR DUE TO THE WIRING HARNESS NO LONGER BEING MANUFACTURED. THE DEALER STATED THAT A USED PART MAY REPAIR THE VEHICLE HOWEVER, THERE WERE NO GUARANTEES THAT THE AIRBAG WOULD FUNCTION AS INTENDED IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THIS FAILURE BUT PROVIDED NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

THE FUEL PUMP RECALL OF THE RECALL IS ABSOLUTELY RIDICULOUS. I HAVE ALREADY FILED ONE COMPLAINT ABOUT THIS ISSUE AND WENT ON DEAF EARS. I HAVE BEEN COMPLAINING ABOUT THIS PROBLEM TO JEEP AND DEALER FOR YEARS AND THEY JUST TELL ME THAT THEY WILL NOT ISSUE RECALL FOR A CAR THAT IS TEN YEARS OLD. THE FIRST RECALL WAS A JOKE AND THE CHEAPEST FIX I HAVE EVER SEEN AND OF COURSE IT DID NOT WORK AND HERE WE ARE AGAIN. THE REAL PROBLEM WITH THE JEEP IS THE TIPM MODULE AND THIS WHOLE PART NEEDS TO BE RECALLED. TOO MANY LIVES ARE AT RISK FOR JEEP TO TRY ANOTHER PATCH JOB THIS TIME AROUND. JEEP COULD RE-ENGINEER THE TIPM AND FIX ALL THESE CARS VERY EASILY BUT NO ONE WILL FORCE THEM TO DO IT. PLEASE HELP! I AM TIRED OF RISKING MY FAMILYS LIFE OVER NOT HOLDING JEEP RESPONSIBLE FOR THE SAFETY OF THEIR VEHICLES. I HAVE BEEN SENT A RECALL NOTICE (2ND ATTEMPT AT RECALL) BUT THEY SAY THEY HAVE NO FIX FOR THE PROBLEM YET, OR IN OTHER WORDS THEY HAVE NOT COME UP WITH ONE CHEAP ENOUGH TO SUIT THEIR NEEDS. IT IS TIME TO MAKE JEEP RECALL THE TIPM MODULE AND FIX THIS ISSUE ONCE AND FOR ALL AND IT WOULD NOT EVEN PUT A DENT IN ANY JEEP PROFITS BUT YET WE HAVE TO RISK OUR LIVES SINCE THE NHTSA WILL NOT DO ANYTHING TO JEEP. STARTING TO BECOME A BOEING LIKE PROBLEM WITH CAR MANUFACTURES. I HAVE BEEN ON HOLD WITH JEEP FOR 2 HOURS AND THEY SAFETY RECALL WEBSITE DOES NOT WORK HALF THE TIME WHICH IS REALLY CONCERNING. PLEASE HELP!

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL ODOR IN THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS ALSO SMOKE COMING FROM THE PASSENGER'S SIDE FRONT WHEEL AS WELL AS THE DRIVER'S SIDE REAR WHEEL. THE CONTACT STATED THAT THE BRAKE CALIPER CEASED. THE CHECK ENGINE WARNING LIGHT, AND ECM AND PCM WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE UNKNOWN REPAIRS WERE PERFORMED. AN UNKNOWN DEALER WAS INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,037.

VEHICLE IS EXPERIENCING A NO START CONDITION DUE TO THE FUEL PUMP RELAY FAILING. THIS IS HAPPENING MORE AND MORE RESULTING IN DANGEROUS CONDITIONS ESPECIALLY IN FREEZING TEMPERATURES.

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE RELATED TO RECALL. *LD *JS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS FOR THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STATELINE CHRYSLER JEEP DODGE RAM FIAT DEALER. LOCATED AT 800 GOLD HILL RD, FORT MILL, SC 29708, WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE RECALL PART WAS UNAVAILABLE. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE WITHOUT WARNING AND WOULD SHUT DOWN WHILE DRIVING. THE DEALER WAS CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT*JB

TL- THE CONTACT OWNS A 2011 AND 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT A STOPLIGHT AND WHEN TO ACCELERATE THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMAL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING,. THE VIN WAS INCLUDED IN NHTSA RECALL CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR THE REPAIRED AND WILL BECOME AVAILABLE WITHIN THE YEAR. THE FAILURE MILEAGES WAS APPROXIMATELY 84,000. VIN TOOL CONFIRMED PART NOT AVAILABLE. AW

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO FUEL PUMP RELAY SAFETY RECALL. *LD *JS

ON 1/22/20 I SPOKE WITH ASMA AT FCA REGARDING AN ISSUE MY JEEP GRAND CHEROKEE IS HAVING WITH A FUEL RELAY RECALL (NHTSA RECALL NUMBER 19V-813). I INFORMED ASMA THAT MY JEEP HAS STALLED WITHOUT WARNING SEVERAL TIMES WHILE DRIVING- SEVERAL OF THE TIMES WERE WHILE I WAS DRIVING AT HIGH SPEEDS ON THE HIGHWAY. I WAS INFORMED BY ASMA THAT THERE IS NOT A PERMANENT FIX, HOWEVER BECAUSE I WAS EXPERIENCING ISSUES, I COULD TAKE IT TO MY DEALERSHIP FOR A TEMPORARY FIX. ON 1/22/20, I TOOK MY JEEP TO THE DEALERSHIP TO HAVE THE TEMPORARY FUEL RELAY PART PLACED ON MY VEHICLE. WHILE AT THE DEALERSHIP I WAS WARNED THAT SINCE THE PART IS ONLY A TEMPORARY FIX, THEY COULD NOT ESTIMATE HOW LONG IT WOULD BE BEFORE I EXPERIENCED ISSUES AGAIN. ON SATURDAY, 2/1/20 WHILE MAKING A LEFT TURN MY JEEP ONCE AGAIN STALLED WITHOUT WARNING WHILE IN FRONT OF ONCOMING TRAFFIC. OF NOTE, WHEN THE ENGINE STALLS WHILE DRIVING IT ALSO CAUSING THE POWER STEERING TO GO OUT. SO DURING THIS PARTICULAR INSTANCE ON 2/1/20 WHEN THE ENGINE STALLED WITHOUT WARNING WHILE MAKING A LEFT TURN, I WAS FORCED TO DRIVE UP OVER A CURB TO AVOID GETTING HIT DUE TO VEHICLE DECELERATION AND LOSS OF POWER STEERING. ALL OF THIS HAS BEEN DETERMINED TO BE A RESULT OF THE FAULTY FUEL RELAY RECALL. I FILED ANOTHER COMPLAINT WITH TASHA AT FCA RECALL DEPARTMENT ON 2/3/20. PER TASHA, SHE STATES THAT SHE IS GOING TO HAVE A CASE MANAGER REVIEW MY CASE AND CONTACT ME IN 1-3 BUSINESS DAYS. WHEN I QUESTIONED TASHA ABOUT THE SAFTETY OF MY VEHICLE, SHE SUGGESTED THAT I PURCHASE A RENTAL VEHICLE. WHEN I ASKED IF I WOULD BE REIMBURSED BY JEEP AND/OR FCA, SHE STATED THAT I WOULD HAVE TO SUBMIT A CLAIM FOR POSSIBLE REIMBURSEMENT. I CANNOT AFFORD TO RENT A VEHICLE UNTIL THIS ISSUE UNTIL A PERMANENT FIX IS DETERMINED BY FCA AS IT COULD BE MONTHS. STALLING WHILE DRIVING IS A HUGE SAFETY RISK.

WHEN APPLYING BRAKES TO SLOW DOWN/COME TO A STOP, THE VEHICLE WILL SPORADICALLY STALL. EVERYTHING ELECTRICAL STILL WORKS (RADIO, LIGHTS, STEREO) AND THERE ARE NO WARNING LIGHTS THAT SHOW UP ON THE DASH. THE ONLY WAY TO KNOW THE VEHICLE HAS SHUT OFF IS TO EITHER LOOK AT THE TACHOMETER AND NOTICE THE NEEDLE IS SITTING ON ZERO, OR PRESSING THE ACCELERATOR AND THE VEHICLE DOESN'T MOVE. ONCE THE VEHICLE HAS BEEN SHIFTED INTO NEUTRAL AND THE BRAKES ARE APPLIED, THE VEHICLE STARTS RIGHT UP WITH A PUSH OF THE START BUTTON. ALL PREVIOUS RECALLS FOR THE FUEL PUMP RELAY HAVE BEEN PERFORMED AS WELL AS THE LATEST V62 INTERIM RECALL AS RECENT AS 3 DAYS AGO. VEHICLE STALLED AGAIN THIS MORNING WHILE APPROACHING A 4-WAY STOP SIGN ON THE WAY TO WORK.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, MAKING A RIGHT TURN THE STEERING WHEEL CEASED, WITH SEVERAL WARNING LIGHTS TEMPORARILY ILLUMINATED. THE CONTACT WAS ABLE TO VEER TO THE SHOULDER OF THE ROADWAY. THE CONTACT NOTICED AN ABNORMAL ODOR COMING FROM THE ENGINE. THE CONTACT TURN THE VEHICLE OFF AND CONTACTED AN INDEPENDENT MECHANIC WHO TOWED THE VEHICLE BACK TO THE RESIDENCE. THE NEXT DAY THE VEHICLE RESUMED NORMAL OPERATION AND WAS TAKEN TO (SPITZER CHRYSLER DODGE JEEP RAM OF HOMESTEAD 30101 S DIXIE HWY, HOMESTEAD, FL 33032 (786) 650-3104) WHERE IT WAS DIAGNOSED HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.

WHILE DRIVING 2011 JEEP GRAND CHEROKEE WITH CHILDREN IN CAR, THE JEEP JUST STALLS OUT ON ME AND I LOSE CONTROL OF THE STEERING. IT HAS HAPPENED MOST TIMES WHEN I AM MAKING LEFT AND RIGHT TURNS.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PULLING OUT OF A GARAGE THE VEHICLE LOST MOTIVE POWER. THE CONTACT WAS ABLE TO STOP AND RESTART THE VEHICLE. THE DEALER FX CAPRARA CHRYSLER DODGE JEEP RAM - WATERTOWN 18476 US-11, WATERTOWN, NY 13601 (315) 788-7400, WAS CONTACTED BY PHONE AND STATED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE DEALER WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE DEALER IN TURN STATED THAT PARTS FOR THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED AND A CASE WAS FILED. THE MANUFACTURER THEN INFORMED THE CONTACT THAT THE DEALER WOULD BE INFORMED OF THE PROCESS FOR ORDERING THE PART TO FACILITATE THE REPAIR. THE DEALER WAS THEN CONTACTED AND THE CONTACT WAS INFORMED THAT THERE WAS NO SUCH PROCESS FOR ORDERING RECALL REMEDY PARTS. THE CONTACT WAS ABLE TO PURCHASE THE PART FROM A THIRD PARTY HOWEVER, THE DEALER DECLINED TO PERFORM THE REPAIR. THE VEHICLE REMAINED AT THE DEALER WITH THE REPAIR STILL PENDING. THE FAILURE MILEAGE WAS 145,000.

TWO RECENT EVENTS, WHEN BRAKING IN SLOW TRAFFIC THERE WAS SUDDEN ACCELERATION WITH FOOT ON BRAKE. EVEN WITH STRONGER AND FORCEFUL BRAKE PRESSURE THE JEEP WAS STILL MOVING AND WANTING TO KEEP GOING WITH ENGINE REVVING. HAD TO SHIFT INTO NEUTRAL AND THEN ENGINE QUIT REVVING AND THINGS RETURNED TO NORMAL. I HAVE THIS JEEP 10 YEARS AND AM VERY FAMILIAR WITH IT. NEVER ANY WRECKS. NO MEDICAL PROBLEMS. THE FLOOR MAT WAS NOT INTERFERING WITH ANY PEDALS. THE DEALERSHIP WAS NOT AWARE OF ANY RECALLS ABOUT THIS PROBLEM BUT THEY SERVICED THE THROTTLE-BODY AFTER THE FIRST INCIDENT. THIS APPARENTLY WAS NOT THE PROBLEM AS THE UNINTENDED ACCELERATION WHEN BRAKING OCCURRED A SECOND TIME. IN GOOGLING THIS PROBLEM A BLOG MENTIONED THIS COULD BE THE JEEP BRAKE-BOOSTER WHICH HAS BEEN RECALLED AND WAS REPLACED ON MY JEEP 2 YEARS AGO. GOOGLE BRINGS UP THIS SUDDEN ACCELERATION AS A COMMON SEARCH BUT NO CLEAR ANSWERS. I KNOW ABOUT THE TOYOTA ACCELERATION PROBLEM IN THE 1990'S, THAT THEY NEVER FOUND OR ADMITTED ANYTHING MECHANICAL AND ASSUMED IT WAS GRANNY USING TWO FEET. THIS IS ABSOLUTELY A MECHANICAL PROBLEM WITH MY 2011 JEEP. WILL TAKE TO DEALERSHIP BUT THEY ALREADY SAID THEY AREN'T AWARE OF THIS BEING A JEEP DEFECT. I REGISTERED THIS COMPLAINT WITH JEEP CUSTOMER CARE AND THEY SAID IF THE DEALERSHIP CAN'T FIND THE PROBLEM TO CALL THEM BACK AND THEY WILL WORK WITH THE DEALERSHIP TO RESOLVE THIS. THEY WORRISOME THING IS THEY WILL DO SOMETHING FOR $1000 AND THEN I HAVE THIS BRAKE/ACCELERATION OCCUR A 3RD TIME AND IT CAUSES A CRASH!

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE DECELERATED AND REVVED WITHOUT WARNING. THE VEHICLE WAS NOT DRIVEN FOR THREE MONTHS DUE TO THE FAILURE WHICH RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE BLEVINS SEAWAY MOTORS DEALER (315-764-0283, LOCATED AT 98 CENTER ST, MASSENA, NY 13662) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE CLAM SHAFT SENSOR BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE MAIN FUEL PUMP ASSEMBLY BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT CALLED THE MANUFACTURER AND WAS TOLD THAT THERE WAS AN INTERIM FIX. THE CONTACT WAS PROVIDED CASE NUMBER: 71702932. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO PERFORMED THE INTERIM FIX AT THE OWNERS' EXPENSE AND TOLD THE CONTACT TO SEND RECEIPTS TO THE MANUFACTURER FOR REIMBURSEMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE 71664667. THE FAILURE MILEAGE WAS 60,500.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED WHILE MAKING A RIGHT TURN, THE VEHICLE SEIZED. THE CONTACT STATED THE "ACC AND FCW WERE OFF" WARNING MESSAGE ILLUMINATED. THE CONTACT STATED SHE WAS ABLE TO RESTART THE IGNITION AND CONTINUED DRIVING. THE VEHICLE WAS TAKEN A DEALER (TEXAN DODGE CHRYSLER JEEP RAM LOCATED AT 18555 EASTEX FWY, HUMBLE, TX 77338,(281) 973-3844) WHERE THEY WERE MADE AWARE OF THE FAILURE AND HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE CONTACT STATED SHE HAD TRIED TO CONTACT THE MANUFACTURER BUT HAD NOT BEEN ABLE TO SPEAK TO A REPRESENTATIVE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 107,000.

AIR RIDE SUSPENSION AIRBAGS HAS TO BE RECHARGED EVERY MONTH SINCE 2019. WHILE PARKED FRONT END BECOMES LOW (DURING 1-MONTH PERIOD) NOT LEAVING APPROPRIATE DISTANCE FROM WHEEL TO TOP OF WHEEL WELL, RESULTING IS A VERY BUMPING RIDE, UNTIL RECHARGED. BRAND NEW OEM LINES AND COMPRESSOR REPLACED. ALSO, WHILE DRIVING 40 MPH OR LESS, "AIR SUSPENSION NEEDS SERVICE" NOTIFICATION COMES ON. FRONT OF HOOD (WHERE THE CHROME JEEP IS DISPLAYED) EXTERIOR NOW SHOWS PAINT CORROSION.

TWICE IN THE LAST TWO MONTHS, MY VEHICLE EXPERIENCED AN UN-COMMANDED ENGINE SHUT. BOTH TIMES MY VEHICLE WAS TRAVELING AT OR ABOUT 50 MPH DECELERATING TO AN APPROACHING RED LIGHT. I WOULD RECEIVE A (FCW LIGHT INDICATION AND AUDIBLE WARNING, RPM WOULD READ ZERO, NO POWER STEERING, AND NO POWER ASSISTED BRAKES). I WOULD PUT MY CAR IN PARK ONCE I CAME TO A COMPLETE STOP THEN RESTART MY VEHICLE AND ALL SYSTEMS WOULD READ NORMAL.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE KEY WAS IN THE IGNITION, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITH THE REMOTE START FEATURE. THE ORIGINAL RON CARTER CHEVROLET BUICK GMC AUTOLAND LOCATED AT 3205 FM 528 RD, ALVIN, TX 77511, (281) 402-9761) WAS CONTACTED BY PHONE. THE CONTACT WAS INFORMED THAT VIN WAS NOT SUBJECTED TO A RECALL. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) AND 19V813000 (ELECTRICAL SYSTEM) AS POSSIBLE SOLUTIONS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. *DT CONSUMER HAS STATED THIS HAS HAPPENED ON MULTIPLE OCCASIONS.*JB

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. WHEN THE VEHICLE WAS SHIFTED INTO NEUTRAL AND RESTARTED, IT RESUMED NORMAL OPERATION. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS PREVIOUSLY INCLUDED IN AN UNKNOWN RECALL REGARDING THE REPROGRAMMING OF THE POWER TRAIN CONTROL MODULE. THE VEHICLE WAS REPAIRED PER THE MANUFACTURER'S RECALL; HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, WHILE DRIVING ON SEVERAL OCCASIONS, THE SERVICE 4 WHEEL DRIVE AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. JOHN SULLIVAN CHRYSLER DODGE (950 HARTER PKWY, YUBA CITY, CA 95993, 855-580-5113) WAS CONTACTED BY PHONE AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 71748777. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE USING THE START BUTTON FEATURE, THE VEHICLE TOOK AN EXTENSIVE AMOUNT OF TIME TO START. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO LOANER VEHICLES. THE MANUFACTURER WAS UNABLE TO BUY THE VEHICLE BACK. THE MANUFACTURER PROVIDED CASE NUMBER: 71742907. THE APPROXIMATE FAILURE MILEAGE WAS 118,400. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE LEATHER COVER ON THE DASHBOARD WRINKLED UP. THE VEHICLE WAS TAKEN TO CRYSTAL CHRYSLER DODGE JEEP OF BROOKSVILLE (352-597-1265, LOCATED AT 4358 CORTEZ BLVD, BROOKSVILLE, FL 34613) AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

I WAS DRIVING MY 2011 JEEP GRAND CHEROKEE DOWN A CITY STREET WHEN WITH OUT ANY WARNING THE VEHICLE COMPLETELY CUT OFF. I COULD NOT CONTROL THE VEHICLE AT ALL NOT EVEN HONK THE HORN TO LET OTHER DRIVER KNOW SOMETHING IS WRONG WITH MY VEHICLE. WHEN I TOOK IT TO GET FIXED THE DEALERSHIP SAID I NEED A NEW TOTALLY INTERGRATED POWER MODULE

ON AN INTERMITTENT BASIS I HAVE EXPERIENCED PROBLEMS STARTING MY JEEP. THEN, ON DECEMBER 25, 2019, I RECEIVE THE V62 FUEL PUMP RELAY RECALL FOR MY JEEP, WHICH PROVIDES AS FOLLOWS:*DT OUR RECORDS INDICATE THAT YOUR VEHICLE [1] WAS INCLUDED IN PREVIOUS SAFETY RECALL P54 (NHTSA 14V-530) OR SAFETY RECALL R09 (NHTSA 15V-115). THE REMEDY FOR THE PREVIOUS RECALLS WAS TO REPLACE THE FUEL PUMP RELAY. IF YOU HAD EITHER OF THESE RECALLS COMPLETED, THE INSTALLED REMEDY RELAY IS SUSCEPTIBLE TO SILICON CONTAMINATION ON THE RELAY CONTACTS, WHICH CAN CAUSE THE RELAY TO FAIL. A FUEL PUMP RELAY FAILURE CAN RESULT IN A NO-START CONDITION OR AN ENGINE STALL CONDITION IF THE VEHICLE IS RUNNING. A VEHICLE ENGINE STALL WHILE DRIVING CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING. ['] THE REMEDY FOR THIS CONDITION IS NOT CURRENTLY AVAILABLE. THIS WAS OF GREAT CONCERN. IN THE 1980S I WAS DRIVING ON THE CONGESTED FREEWAYS OF LA WHEN MY BMW SUDDENLY JUST TURNED OFF. I BARELY MANAGED TO COAST TO THE BREAKDOWN LANE WITHOUT BEING REAR ENDED. I WAS IN TERROR AS I HAD JUST BEEN REAR-ENDED A YEAR PRIOR WHILE AT A COMPLETE STOP ON THE FREEWAY. TO THIS DAY I HAVE PAIN IN MY SHOULDER, AND TWO PINCHED NERVES IN MY NECK. SO, I CALLED THE FCA RECALL ASSISTANCE CENTER SERVICE NUMBER. GIVEN THAT THERE IS CURRENTLY NO REMEDY, AND THAT 'VEHICLE ENGINE STALL WHILE DRIVING CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING', I WAS GOING TO ASK FOR A RENTAL VEHICLE. HOWEVER, THE SERVICE AGENT INSISTED THAT I FIRST HAD TO TAKE MY JEEP TO MY LOCAL DEALER TO DIAGNOSE AND CONFIRM THE EXISTENCE OF A PROBLEM. THAT IS PATENTLY RIDICULOUS AS THE PROBLEM CAN NOT EXIST AND THEN, ACCORDING TO THE RECALL NOTICE, ARISE FOR THE FIRST TIME AND 'CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING'. IN FACT, THAT FIRST TIME COULD BE ON THE WAY TO MY LOCAL DEALER. *DT *JB

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION IN THE MAIL FOR NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT HAD NOT SPOKEN WITH A LOCAL DEALER OR THE MANUFACTURER REGARDING THE RECALL. THE CONTACT STATED THAT HER NEPHEW EXPERIENCED A SLIGHT HESITATION WITH THE TRANSMISSION AFTER PLACING THE VEHICLE INTO DRIVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 119,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE HORN IS GOING IN AND OUT EVEN AFTER BEING REPLACED. IT WILL WORK FINE THEN NOT WORK AT ALL.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 50 MPH ON THE HIGHWAY, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. DWAYNE LANE'S CHRYSLER JEEP DODGE RAM (10515 EVERGREEN WAY, EVERETT, WA 98204) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 123,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AUTOMATIC WINDOWS RAISED UP IN ONLY SMALL INTERVALS. THE CONTACT FELT THAT THIS WAS A SAFETY ISSUE IF A QUICK EXIT WAS REQUIRED. WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED, BRAKING WAS REQUIRED AND THE VEHICLE ALMOST CAME TO A COMPLETE STOP. THE FAILURE NEARLY CAUSED THE CONTACT'S VEHICLE TO BE REAR ENDED. NEW CARLISLE CHRYSLER JEEP DODGE RAM - TOBEY AUTO GROUP (580 N MAIN ST, NEW CARLISLE, OH 45344) REQUIRED THE CONTACT TO LEAVE THE VEHICLE FOR A COUPLE OF DAYS WITH NO GUARANTEE OF BEING DIAGNOSED. THE CONTACT DID NOT LEAVE THE VEHICLE AT THE DEALER AND IT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 39,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), WHICH HAD BEEN REVISED. ALBERIC CHRYSLER DODGE JEEP (AVE. KENNEDY KM 2.5 SAN JUAN, PR 00936-8320) STATED THAT THEY WOULD ONLY REPLACE THE WATER SHIELD PER THE RECALL AND NOT THE ACTUAL BRAKE BOOSTER. THE CONTACT THEN SPOKE WITH FLAGSHIP CHRYSLER DODGE JEEP RAM (CARR. #2, KM 14.7, HATO TEJAS, BAYAMN, 00959, PUERTO RICO, +1 787-301-0408) AND WAS INFORMED THAT THEY WOULD HAVE TO INSPECT THE VEHICLE TO DETERMINE THE REMEDY FOR THE RECALL. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER WAS CORRODED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE RECALL REPAIR HAD NOT BEEN PERFORMED. THE FAILURE MILEAGE WAS 60,000.

VEHICLE CONSTANTLY STALLS. RECALL WAS PERFORMED FOR THE FUEL PUMP RELAY HOWEVER THIS DID NOT COMPLETELY SOLVE THE PROBLEM AS IT STILL STALLS RANDOMLY OR WON'T START AT ALL. HUGE SAFETY CONCERN HAVE BEEN ALMOST HIT ON THE ROAD FROM RANDOM STALLS. TOOK IT TO MY LOCAL MECHANICS AND THEY SAY THE FUEL PUMP RELAY IS BURNING OUT THE FUSES AND I NEED TO CONSTANTLY CHECK ON THEM TO MAKE SURE THEY'RE NOT BURNT OUT. TOOK IT TO BROOKDALE CHRYSLER JEEP DODGE AFTER RECALL WAS PERFORMED TO COMPLAIN ABOUT IT STILL STALLING YEARS AGO. BROOKDALE CHRYSLER REFUSED TO PERFORM ANY SERVICE AS THEY COULD NOT 'DUPLICATE' THE ISSUE. EVER SINCE THEN I'VE BEEN DEALING WITH THIS ISSUE AND IT'S HORRIFYING TO DRIVE THE VEHICLE SOMETIMES AND INCREDIBLY DISAPPOINTED AS I'M STILL PAYING OFF THIS VEHICLE. RANDOMLY STALLS ON TURNS, CITY ROADS, HIGHWAY SPEEDS, OR EVEN WHEN IN IDLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT POWERED OFF THE ENGINE, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT STATED THAT THE RPMS WERE DECREASING, WHICH CAUSED THE VEHICLE TO SLOW DOWN. THE CONTACT MENTIONED THAT THE VEHICLE STALLED WHILE DRIVING AT A LOW SPEED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE EXITING A PARKING LOT, THE VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE DRIVER CRASHED INTO ANOTHER VEHICLE. THE DRIVER SUSTAINED FOOT AND BACK INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE OTHER DRIVER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

ON SEVERAL OCCASIONS, MY JEEP GRAND CHEROKEE LTD, HAS STARTED TO STALL OUT WHEN I AM ACCELERATING FORWARD. IT WAS IN MOTION WHEN THIS HAPPENED, AND HAS SHOWN A ZIGZAG ICON, ON MY SCREEN,( WHICH I AM NOT SURE OF THE MEANING OF THAT ICON). BUT I DO KNOW IF FEELS AS THOUGH IT IS A FUEL FAILURE, PROBLEM. THIS HAS BEEN ON CITY STREETS, AND WHEN COMING OUT OF A TURN ON ACCELERATION. IT ALMOST HAS COME TO A STALL, ON ALL OCCASIONS. THIS HAS HAPPENED WITHOUT NOTICE, ON AT LEAST, HALF A DOZEN TIMES. IT IS SCARY AS I SOMETIMES NEED TO HAVE MORE POWER, THAN I AM GETTING WHEN IT STALLS. IT HAS ENOUGH HESITATION, TO CAUSE ME TO BE IN DANGER AT TIMES. I AM TRYING TO GET AN APPT AT JIM SMOLICH MOTORS, IN BEND OREGON, TO HAVE IT CHECKED OUT, BUT I DID NOTICE A RECALL NOTICE, THAT IS DEALING WITH THIS ISSUE, AND THAT IS WHAT I BELIEVE THIS IS. PLEASE REPLY AND SET UP AN APPT. WITH THE ABOVE JEEP DEALER IF YOU CAN. THANK YOU. [XXX], BEND OREGON. PH [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE I AM DRIVING THE CAR WITH MY KIDS ON THE HIGHWAY AND SUDDENLY THE FUEL PUMP FAILED DUE TO RELAY FAILURE AND THE CAR IMMEDIATELY STOPS IN THE MIDDLE OF THE HIGHWAY ALSO, SOMETIMES THE CAR NO-START. I NEEDED TO TERNED THE SWITCH OFF FOR A FEW MINUTES AND THEN IT STARTS AGAIN. I WENT TO THE JEEP SERVICE CENTER AND THEY RECOGNIZED AND CONFIRMED IT AS MANUFACTURER RECALL NUMBER: V62 OR (NHTSA RECALL NUMBER: 19V-813). THEY SAID THEY DON'T KNOW HOW TO SOLVE IT DUE TO "REMEDY NOT YET AVAILABLE" AND THEY ACTUALLY DON'T SEE ANY OPEN RECALL ON THEIR SYSTEM BY THE COMPANY JEEP. I SHOW THEM WHAT SAFERCAR.COM SAYS ON THE INTERNET BUT THEY SAID THEY COULDN'T HELP DUE TO LACK OF INFORMATION AND INSTRUCTIONS FROM THE MANUFACTURE AND JEEP COMPANY. I CALL 1-800-853-1403 BUT THE GUY COULDN'T HELP ME IF I AM CURRENTLY OUT OF THE US. I ALSO CALL 1-586-274-8176 OF INTERNATIONAL SERVICE BUT NO ANSWER OR ASSISTANCE. I BOUGHT THE CAR IN THE US AND IT IS NOW WITH ME DURING MY STAY IN ISRAEL - THE COMPANY SERVICE JUST DOESN'T HAVE A REMEDY OR SOLUTION OR JEEP INSTRUCTIONS ON HOW TO FIX IT. THIS IS VERY UNSAFE TO DRIVE THE CAR.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE ALTERNATOR AND BATTERY FAILED DUE TO A FAULTY ALTERNATOR. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,977.

WHILE DRIVING CAR WOULD STALL. I AM AFRAID THAT I WILL GET HIT FROM BEHIND DUE TO THIS PROBLEM. I WAS NOTIFIED THAT IT'S A NEW RECALL., AND NEEDS IMMEDIATE ATTENTION. NOBODY NEEDS TO GET HURT DUE TO LACK OF ATTENTION TO THIS PROBLEM. THE PART SHOULD BE OUT AND READY TO BE REPLACED. THIS IS A BIG SAFETY ISSUE AND AGAIN, NEEDS IMMEDIATE ATTENTION. THIS HAPPENS UNANNOUNCED..WHILE DRIVING, TURNING ECT. I'M SCARED..AND WAS TOLD NOT SURE WHEN PART WILL BE COMING IN POSSIBLY MID JANUARY! THAT'S CRAZY! I MIGHT HAVE GOTTEN THIS PART REPLACED IN THE PAST NOT SURE..WILL TRY AND FIND OUT FROM THE MECHANIC. BUT IT HAPPENED ED AGAIN ABOUT 2 WEEKS AGO. PLEASE ADVISE. THANK YOU

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING AND ATTEMPTING TO TURN THE VEHICLE TO THE LEFT, THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE CONTACT NEEDED TO DEPRESS THE BRAKE PEDAL WITH EXCESSIVE FORCE. THE CONTACT PLACED THE VEHICLE IN PARK AND TURNED OFF THE IGNITION. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE FAILURE OCCURRED A TOTAL OF FIVE TIMES WITH ONE OF THE FAILURES OCCURRING WHEN MAKING A RIGHT TURN INSTEAD. THE CONTACT CALLED ORR CHRYSLER DODGE JEEP (LOCATED AT 900 TRUMAN BAKER DR, SEARCY, AR 72143, 501-279-3311) WHERE IT WAS DETERMINED THAT BECAUSE THERE WAS NO CHECK ENGINE WARNING INDICATOR ILLUMINATED, THEY WOULD NOT BE ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDE CASE NUMBER: 57815893. THE CONTACT WAS INFORMED TO HAVE THE DEALER DIAGNOSE THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,167.

BUBBLING/WRINKLEING/DELAMINATION OF DASHBOARD COVER CAUSE INCONSISTENT VIEW THRU WINDSHIELD BECAUSE OF LIGHT REFLECTION/REFRACTION BEING DISTORTED ON INSIDE OF WINDSHIELD.

I HAVE HAD THIS JEEP IN SHOP TO FIND OUT THAT THE TIPM IS NO GOOD THE LOW BEAM HEADLIGHTS DO NOT WORK THE HEATER TURNS ON AND OFF WHENEVER IT WANTS AND NOT SURE WHAT ELSE IS ACTING UP BUT THIS IS ALL WHILE DRIVING OR SITTING STILL. I HAVE CALLED CHRYSLER AND FILED A COMPLAINT AND TRIED TO GET HELP AS THIS IS A 1500 DOLLAR FIX AND HAVE READ THAT THERE WAS A CLASS ACTION LAW SUIT FOR THIS YEAR AGAINST THEM FOR THIS IN CALIFORNIA AND THAT THOSE INVOLVED WERE GIVEN SOME TYPE OF SUPPLEMENTAL HELP TOWARD THEIR REPAIR BILL.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 75 MPH, THE STEREO SHUT OFF AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE ENGINE SHUT OFF SOON AFTER AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT'S HUSBAND REPLACED THE ALTERNATOR, BUT THE FAILURE CONTINUED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

DASHBOARD IN MY INSURED'S JEEP WARPED IN HIGH HEAT WHILE IT WAS PARKED.

CAR IS STALLING WHEN PULLING UP TO A STOP.

I HAVE A 2011 JEEP GRAND CHEROKEE OVERLAND. IT WAS SUBJECT TO A RECALL (P54) WHICH WAS FOR A FAULTY FUEL PUMP RELAY. THE FAULTY FUEL PUMP RELAY WOULD CAUSE THE JEEP TO LOOSE ALL POWER WHICH, IN TURN, CAUSED A LOSS OF POWER TO STEERING AND BRAKING MAKING THE CARE EXTREMELY DANGEROUS IF DRIVING WHEN THE FUEL PUMP RELAY FAILED. I HAD THE RECALL COMPLETED, BUT IN 2019 THE VERY SAME PROBLEM STARTED AGAIN. I CALLED JEEP AND THEY SAID TO TAKE THE VEHICLE TO AN AUTHORIZED JEEP DEALER AND IF THEY VERIFIED THE FUEL PUMP RELAY WAS FAULTY THEY WOULD PAY FOR REPAIRS. I DID THAT AND ACTUALLY CALLED JEEP WHEN TO NOTIFY WHEN I TOOK THE CAR IN. THE JEEP DEALER VERIFIED THE FUEL PUMP RELAY WAS FAULT AGAIN AND REPLACED. BUT, JEEP FAILED TO PAY AND I HAD TO. THEY HAVE NOT REFUNDED THE COST TO ME. JEEP HAS REPLACED A FAULTY FUEL PUMP RELAY WITH EXACTLY THE SAME THING, A FAULTY FUEL PUMP RELAY, EXPOSING MOTORISTS TO EXTREME DANGER. IF YOU ARE DRIVING DOWN THE HIGHWAY, IN TRAFFIC AND YOU LOOSE STEERING AND BRAKING SERIOUS INJURY OR DEATH COULD BE INVOLVED. JEEP KNEW WHAT IT WAS DOING IN REPLACING A FAULTY PART WITH EXACTLY THE SAME FAULTY PART IN THE RECALL.

I DRIVING GETTING READY TO TURN THE CORNER AND MY JEEP JUST DIES . THE RADIO AND EVERYTHING STAYS ON BUT I LESS POWER STEERING AND BRAKES ARE HARD TO PUSH AND NO GAS. IF I PUT IT IN PARK AND TRY TO RESTART IT'S DOES START WITHOUT A PROBLEM .. IT HAS DONE THIS A COUPLES TIMES BEFORE.. THERE WAS A TIME A COUPLE MONTHS AGO WHEN I WAS SITTING AT A STOP LIGHT WENT TO GO AND COULDN'T .. AND THEN ONE OTHER TIME 2 WEEKS AGO ALSO TRYING TO TURN A CORNER (IT'S ALL AT RANDOM WHEN IT HAPPENS NO WARNING ) THERE ARE NO WARNING LIGHTS ON

MY 2001 JEEP GRAND CHEROKEE HAS A DEFECT ON CYLINDER# 2 APPARENTLY THERE WAS NO RECALL EVEN THOUGH IT IS A DEFECT. MY LIGHTS WOULD FLICKER IN DRIVE SITTING AT A RED LIGHT, STILL DOES, AND NOW THE ENGINE IS STARTING TO RUN ROUGH, AFTER MORE AND MORE RESEARCH COME TO FIND OUT THIS IS AN ISSUE WITH THESE JEEPS NEVER A RECALL BUT THERE WAS AN EXTENDED WARRANTY THAT WAS PUT OUT BY CHRYSLER 10 YRS OR 150,000 MILES. JUST FOUND THIS OUT A COUPLE OF DAYS AGO, I HAVE 152,000, SO THEY WOULD NOT HONOR THEIR WARRANTY. I HAVE DOCUMENTATION THAT CYLINDER 2 WAS AN ISSUE IN 2017 I HAVE DOCUMENTATION WHERE MY CAR WAS DIAGNOSED WHEN IT HAD 95,000 MILES AT THE TIME IT WAS WASN'T A DEALERSHIP SO THEY WOULDN'T ACCEPT IT. ITS GOING TO COST ME AROUND $4,000-$6,000 TO GET IT FIXED, NOT SURE WHY IT HAS TO BE DEALERSHIP DOCUMENTATION , I FEEL THAT CHRYSLER HAS BEEN HIDING THIS FROM CONSUMERS TO SAVE MONEY AND LET THE CONSUMER TAKE THE FALL FOR A DEFECT THAT THEY WERE AWARE OF. WHY CANT THIS BE RECALLED? REGARDLESS OF MILES, VERY DISGRUNTLED WITH CHRYSLER FOR PUTTING OUT PRODUCTS THAT HAVE ISSUES, I HAVE TAKEN MY JEEP TO EVERY RECALL IT HAS HAD AND ITS BEEN ABOUT 5 OF THEM. I LOVE THE JEEP BUT THE MECHANICAL AND ELECTRICAL OF JEEP HAS MANY ISSUES WOULD NOT RECOMMEND TO ANYONE. HOW MANY PEOPLE HAVE TO HAVE THESE ISSUES IN ORDER FOR IT TO BE RECALLED?

MY BATTERY LIGHT CAME ON SO I PULLED OVER AT AN ADVANCED AUTO AND HAD THE BATTERY CHECKED. THIS WAS ON MY WAY TO WORK. THEY TESTED MY BATTERY AND SAID THE BATTERY THAT I HAD JUST REPLACE 3 MONTHS EARLIER HAD A BAD CELL. HOW IS THAT POSSIBLE? I HAD IT REPLACED AND THEN TRIED TO START THE VEHICLE TO TEST THE ALTERNATOR. AT THAT POINT MY ALTERNATOR STARTED SMOKING AFTER THE VEHICLE STARTED. THEY SAID MY ALTERNATOR WASNT CHARGING ENOUGH AND IT NEEDED REPLACED. AT THIS POINT I HAD TO DISCONNECT MY BATTERY TO STOP THE ALTERNATOR FROM SMOKING. WHEN I DID THIS, MY BATTERY FELT UNUSUALLY HOT. GOT IT TESTED AND IT BLEW MY BATTERY. I REPLACED THE BATTERY AND THE ALTERNATOR AND THEN THE STARTER WAS NOT FUNCTIONING AT ALL. I REPLACED THE STARTER AND THERE WAS NO CHANGE. THE STARTER WAS NOT GETTING ANY POWER. AS IM READING THROUGH THE COMPLAINTS SECTION THE ONLY TWO THINGS IT COULD BE IT SEEMS IS THE TIPM OR THE PCM. THIS SEEMS LIKE IT SHOULD BE A MAJOR SAFETY CONCERN AND SHOULD BE LOOKED INTO BEFORE SOMEONE GETS HURT. MAYBE COULD BE A CLASS ACTION LAWSUIT ON JEEP AS IT SHOULD STAND BEHIND ITS PRODUCT.

CONTINUING MY LAST COMPLAINT - I GO TO JEEP TO FIX MY BLUETOOTH THEY TELL ME ITS $135 (WHICH WAS NEVER MENTIONED ON THE PHONE TO ME AS I CALLED TO MAKE AN APPOINTMENT.) I TOLD THEM I DONT HAVE THAT RIGHT NOW. THEY INSISTED I HAD TO GET MY CAR FIXED FOR THE SUN VISOR RECALL WHICH I HAVEN'T DONE SO THEY TELL ME IT'LL TAKE 2.5 HOURS . I SHOULD LEAVE AND COME BACK SO THEY MAKE ME GET A RIDE WITH A RANDOM DRIVER WHO WORKS FOR THEM TO TAKE ME SOMEWHERE AND COME BACK WHEN FINISHED JUST FOR THEM TO REACH BACK OUT TO ME WITHIN 20 MINUTES AND TELL ME THEY HAD NO PARTS THEY HAD TO ORDER IT. WHICH PISSED ME OFF BECAUSE THAT WASTED MY TIME MONEY AND ENERGY WHEN THEY SHOULD HAVE CHECKED TO SEE IF THE PART WAS THERE BEFORE I LEFT THE DEALERSHIP. NOW WHO KNOWS WHEN I'LL HAVE THE TIME TO GET THIS RECALL DONE. THIS RECALL HAS BEEN SINCE 2015 WHEN I BOUGHT THE VEHICLE AND THEY ONLY MENTIONED ONE RECALL TO ME SINCE I'VE HAD THE CAR WHICH HAD SOMETHING TO DO WITH THE BREAKS. JEEP DEALERSHIPS NEED TO LEARN HOW TO COMMUNICATE BETTER WITH BETTER SERVICE GOING BACK TO MY LUG NUTS THEY SAID THEY HAD NO CLUE WHAT I WAS TALKING ABOUT!

THE LUG NUTS ON THE VEHICLE WERE SWOLLEN AND APPARENTLY IT'S A KNOWN ISSUE WITH JEEP I HAD TO PAY MONEY OUT MY OWN POCKET TO BUY NEW LUG NUTS TO ROTATE MY TIRES WHICH COST OVER $200 AND WHEN I CONTACTED JEEP VIA EMAIL THEY SAID THEY WERE GOING TO DIAGNOSE THE PROBLEM AND REACH BACK TO ME IT'S BEEN OVER A YEAR NOW AND HAVENT HEARD FROM THEM I CONTACTED THEM 3 MORE TIMES AND NO RESPONSE. NOW I HAVE AN ISSUE WITH MY BLUETOOTH BEING CONNECTED TO MY PHONE IT KEEPS KICKING MY PHONE OUT I DID A RESET AND HASN'T WORKED AND JEEP DEALERSHIP IS TELLING ME ITS $135 TO FIX WHICH I REFUSE IF THERE IS A KNOWN PROBLEM WITH JEEP AND THE RADIOS THAT SHOULD BE ON RECALL AS WELL. I HAVE TO RE-PAIR MY PHONE EVERYTIME I GET BACK INTO MY CAR. THE BLUETOOTH HASN'T BEEN WORKING SINCE MAY 2019 AND MY LUG NUTS HAD TO BE REPLACED LAST YEAR AUGUST 2018. I BOUGHT THIS CAR IN 2015 AND THE DEALERSHIP TOLD ME I HAD 5 YEAR WARRANTY COME TO FIND OUT I HAD ONE YEAR REMAINING BECAUSE IT STARTED IN 2011 WHEN THE CAR WAS MADE. CUSTOMER SERVICE SUCKS MORE AND MORE WITH THESE DEALERSHIPS NOT KNOWING A THING ! THEY JUST TELL ME THEY DONT KNO ANYTHING ABOUT THIS OR THAT THAT I COMPLAIN ABOUT. RIDICULOUS

I PREVIOUSLY REPORTED THAT THIS 2011 JEEP GRAND CHEROKEE (3.6 PENTASTAR ENGINE) STALLS WITHOUT WARNING. THE VEHICLE HAS STALLED AT LEAST TWICE IN AUGUST, NUMEROUS TIMES IN SEPTEMBER, AND ALREADY TWICE THIS MONTH (OCTOBER). WHAT IS MORE CONCERNING IS THERE IS NO CHECK ENGINE LIGHT THE WARNS OF THE PENDING STALL CONDITION. ALSO, I HAVE HAD THE THERMOSTAT, LIFTERS, TAPPETS, ROCKER ARMS, CYLINDER HEAD, SPARK PLUGS, AND IGNITION COILS REPLACED AND PROBLEM SEEMS TO BE GETTING WORSE. THE VEHICLE WAS TAKEN TO THE DEALER (KOONS TYSONS CORNER). THE DEALER CANNOT READ ANY ACTIVE OR STORED CODES FOR THE STALLING ISSUE. ADDITIONALLY, THE SHOP FOREMAN ADVISED THAT IT APPEARED TO BE THE FUEL PUMP. I ORDERED THE $540.00 FUEL PUMP AND HAD REPLACED ON MONDAY OCTOBER 7, 2019 FOR AN ADDITIONAL $630.00. IRONICALLY ENOUGH, THE VEHICLE STALLED GOING HOME AND THE FUEL PUMP REPAIR DID NOT FIX THE ISSUE. THE MECHANIC AND SERVICE ADVISOR NOW SAY THAT I SHOULD REPLACE THE PCM AND THEN THE TIPUM IF ALL ELSE FAILS. THIS IS AN ADDITIONAL $3,000.00 IN ESTIMATED SERVICE THAT THEY CANNOT GUARANTEE THAT WILL FIX THE ISSUE. THE MOST CONCERNING THING IS THAT CHRYSLER WILL NOT BE HELD ACCOUNTABLE FOR THIS. I HAVE ALSO FILED A COMPLAINT WITH FCA, WHOM INITIALLY JUST CLOSED THE CASE. I THEN FILED ANOTHER ONE TODAY AND REQUESTED TO SPEAK WITH A CASE MANAGER, WHICH IS PENDING (NO FAITH AT THIS POINT). IT SHOULD ALSO BE NOTED THAT FCA IS AWARE OF THIS ISSUE AS ADDRESSED IN THE RECALL: CHRYSLER IS RECALLING 188,723 2011 DODGE DURANGO AND JEEP GRAND CHEROKEE SUVS IN THE U.S. BECAUSE OF A DEFECTIVE FUEL-PUMP RELAY INSIDE THE POWER MODULE THAT CAN CAUSE THE VEHICLES TO "STALL WITHOUT WARNING."

I WAS DRIVING ON THE I 595 HIGHWAY EAST BOUND AT NORMAL SPEED IN MOTION, WHEN SUDDENLY MY CAR BEGAN SLOWING DOWN DRAMATICALLY, I DID THE BEST I COULD QUICKLY TO GET OFF ON THE SHOULDER, SUDDENLY ALL OF MY ELECTRICAL SYSTEM VOLTAGE DROPED DISABLING MY SYSTEMS ,THEN I BEGAN FEELING HEAT COMING FROM THE AIR CONDITIONER AND AREA'S OF THE CAR I, QUICKLY TRIED TO OPEN MY WINDOWS BUT WAS UNSUCCESSFUL TO FRONT WINDOWS , I QUICKLY RELEASED MY SEATBELT TO A READY TO EVACUATE THE CAR , I WAS FRIGHTENED SCARED BUT HAPPY THE I DIDNT CAUSE AN ACCIDENT TO ME AND OTHERS. .

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WILE DRIVING 15 MPH, THE VEHICLE STALLED AND RESTARTED AND THERE WAS AN ABNORMAL BURNING ODOR COMING FROM THE VEHICLE. IN ADDITION, THE LOW VOLTAGE INDICATOR ILLUMINATED. THE CONTACT CALLED ELK GROVE DODGE CHRYSLER JEEP (8575 LAGUNA GROVE DR, ELK GROVE, CA 95757, (916) 405-2600) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 136,000.

ALTERNATOR RECALL ALREADY EXISTS FOR THIS 2011 PRODUCTION 8/2010, 3.6 LTR. 160 AMP. MY BATTERY LIGHT IS ON AND DEALER SAID ITS PROBABLY THE PCM. QUOTED 850 FOR PART .MY VIN DOESN'T SHOW UP ON ABOVE RECALL, EVEN THOUGH ALL QUALIFYING CRITERIA IS MET. WHY? CAR WILL STALL WHEN BATTERY IS DEAD. CANT BE DRIVEN AT NIGHT. DISABLEC VET CAREGIVER.

OUR JEEP GRAND CHEROKEE CAUGHT FIRE WHILE SITTING IN THE CARPORT UNDER OUR HOME UNATTENDED AND UNPOWERED ON AUGUST 25 2018. THE 2011 JEEP GRAND CHEROKEE WAS SERVICED BY THE SPITZER CHRYSLER JEEP DEALER IN HOMESTEAD FLORIDA ON AUGUST 22 2018 FOR RECALL R71/NHTSA 15V-879 PLUS TWO OTHER ITEMS. THE VEHICLE WAS PICKED UP LATE ON FRIDAY AUGUST 24 AND DRIVEN HOME WHERE THE VEHICLE REMAINED PARKED UNTIL IT CAUGHT FIRE THE NEXT MORNING AROUND 1135. I HAD JUST WALKED PAST THE CAR AT AROUND 1130 AND EVERYTHING WAS FINE. BY 1155 WE NOTICED SMOKE COMING FROM UNDER OUR HOME AND I RUSHED DOWN TO FIND A BLAZING INFERNO. I CALLED 911 AND IMMEDIATELY STARTED FIGHTING THE FIRE TO PREVENT MY HOME FROM CATCHING FIRE AND BURNING DOWN. FIRE INSPECTIONS WERE COMPLETED BY THE STATE FIRE MARSHALL, USAA INSURANCE FIRE INSPECTOR, FCA CHRYSLER FIRE INSPECTOR, AND ZURICH INSURANCE FIRE INSPECTOR. THE RECALL AND FIRE WAS CAUSED BY A FAULTY MANUFACTURING AND ASSEMBLY PROCESS. FCA CHRYSLER CHOOSE TO DENY ANY RESPONSIBILITY IN BUILDING A DEFECTIVE VEHICLE AND DEVELOPING A RECALL WHICH ONCE APPLIED MADE OUR VEHICLE MORE LIKELY TO CATCH FIRE. OUR GRAND CHEROKEE IS NOT THE ONLY VEHICLE TO CATCH FIRE AFTER THE RECALL WAS APPLIED. A QUICK SEARCH ON THE INTERNET WILL FIND OTHERS THAT HAVE BURNED POST RECALL. MY INSURANCE CARRIER RELAYED TO ME THAT ONE AGENT HAD ADVISED A FRIEND NOT THE HAVE THE RECALL DONE AS SOME CARS WERE BURNING POST RECALL. WHILE FCA CHRYSLER IS TRYING TO PLACE BLAME ON THE DEALER WHO APPLIED THE RECALL THE FACTS AND OTHER INSPECTIONS DO NOT SUPPORT THAT CONCLUSION. FCA CHRYSLER HAS DENIED ANY RESPONSIBILITY AND CONSIDERS THE CASE CLOSED AS THEY DO NOT WANT TO BE FACED WITH ANOTHER 600,000 TO 700,000 VEHICLE RECALL JEEP GRAND CHEROKEE OR DODGE DURANGO VEHICLES COVERED UNDER THIS RECALL. *DT*JB *DT*JB

3 TIMES IN THE LAST 9 MONTHS THIS CAR HAS STALLED WHILE BRAKING CAUSING ME TO LOSE POWER STEERING AND ALMOST CAUSING A CRASH ON ONE OCCASION. LUCKILY THE FIRST TIME I WAS ON A STRAIGHT ROAD BUT THE LAST TWO TIMES HAPPENED 9/26/19 WHERE I HAD TO BRAKE WHILE TURNING AND ON THIS OCCASION I ALMOST CRASHED THE CAR INTO A MEDIAN. EACH TIME I'VE TAKEN THE CAR TO THE JEEP DEALER SOON AFTER FOR AN INSPECTION AND EACH TIME I'M TOLD THERE IS NOTHING WRONG WITH THE CAR, NO DIAGNOSTIC CODES ARE VISIBLE AND THEIR ROAD TESTS DO NOT REPRODUCE THE ISSUE. THE FIRST TIME THIS HAPPENED TO ME, THE DEALER DID HOWEVER REPLACE THE FUEL PUMP RELAY (I THINK AS PART OF SOME RECALL) BUT DID NOT INDICATE THIS WAS THE SPECIFIC REASON FOR MY CAR STALLING. THIS REPAIR SEEMED TO SOLVE THE ISSUE UNTIL 9/26/19 WHEN IT HAPPENED TWICE CONSECUTIVELY. I FEAR THIS IS RELATED TO THE COUNTLESS OTHER COMPLAINTS ONLINE ABOUT THIS YEAR AND MODEL. I ASKED THE DEALER IF IT'S PERHAPS RELATED TO ALL THE TIPM ISSUES I'VE READ ABOUT WITH THIS YEAR AND MODEL AND THEY SAID WITHOUT A DIAGNOSTIC CODES OR WITHOUT REPRODUCING THE ISSUE THERE IS NO WAY TO TELL. I'M TOLD THERE IS NOTHING WRONG WITH THIS CAR. HOW CAN THAT BE WHEN I'VE LOST CONTROL OF IT 3 TIMES IN THE LAST 9 MONTHS AND ALMOST CRASHED IT ONCE? I FEAR THAT THIS CAR IS UNRELIABLE AND MAY KILL ME OR SOMEONE ELSE BUT I'M BEING TOLD IT'S FINE. I'D REALLY LOVE SOMEONE TO LOOK INTO THIS OR GIVE ME GUIDANCE.

THERE IS A CRACK IN THE HOUSING WHICH IS A BIG RECALL PROBLEM IN JEEPS. BUT NOT THE 2011. OBVIOUSLY IT IS A PROBLEM WITH THE 2011. IT WILL COST US ALOT OF MONEY TO GET IT FIXED WHEN I AM POSITIVE THAT IT SHOULD BE COVERED LIKE THE OTHER YRS. A JEEP IS A JEEP. THERE WAS NO ACCIDENT. WE ARE NOT YOUNG PEOPLE THAT DON'T TAKE CARE OF THEIR CARS. WE ARE ELDERLY AND DRIVE RESPONSIBLY. OIL JUST BLOWS OUT OF THE CRACK WHEN YOU START THE ENGINE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS REMAINED ILLUMINATED. IN ADDITION, THE POWER LOCKS WERE INOPERABLE AND THE POWER OUTLET FAILED. AN INDEPENDENT MECHANIC NOTICED THAT A WIRE ATTACHED TO THE TOTALLY INTEGRATED POWER MODULE (TIPM) HAD BURNED OUT. THE CONTACT TOOK THE VEHICLE TO DICK SCOTT CHRYSLER DODGE JEEP RAM PLYMOUTH (LOCATED AT 684 W ANN ARBOR RD, PLYMOUTH, MI 48170, 734-259-2023) WHO STATED THAT THE TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO AN UNKNOWN RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT DESPITE THE VEHICLE MATCHING THE CRITERIA OF THE VEHICLE'S INCLUDED IN THE RECALL, THE VIN WAS NOT INCLUDED. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.

MY VEHICLE HAS STALLED TWICE WITH MY CHILDREN IN THE CAR DUE TO THE LISTED RECALL IN WHICH CHRYSLER HAS ALREADY REPLACED ONCE! THIS DID NOT FIX THE PROBLEM AND IS CURRENTLY AT THE DEALER AGAIN FOR DIAGNOSES BECAUSE I AM SCARED FOR MY LIFE TO DRIVE THIS VEHICLE. CAN YOU PLEASE HELP! I WAS IN MOTION GOING 55 MILES AN HOUR IN THE FAST LANE WHEN THE VEHICLE STALLED FOR NO REASON. THE JEEP SERVICE TECH HAS LINKED IT BACK TO THE SAME FUEL RELAY AND THIS COULD BE A FATAL PROBLEM IF NOT FIXED. PLEASE I HAVE THREE KIDS AND MYSELF THAT COULD BE INJURED IF THIS IS NOT ADDRESSED ASAP!!*DT*JB CHRYSLER IS RECALLING 188,723 2011 DODGE DURANGO AND JEEP GRAND CHEROKEE SUVS IN THE U.S. BECAUSE OF A DEFECTIVE FUEL-PUMP RELAY INSIDE THE POWER MODULE THAT CAN CAUSE THE VEHICLES TO "STALL WITHOUT WARNING," ACCORDING TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. THE SUVS ARE EQUIPPED WITH EITHER A 3.6-LITER V6 OR 5.7-LITER V8 ENGINE. "IN THE AFFECTED VEHICLES, THE FUEL-PUMP RELAY INSIDE THE TOTALLY INTEGRATED POWER MODULE MAY FAIL, CAUSING THE VEHICLE TO STALL WITHOUT WARNING," SAID NHTSA IN ITS SUMMARY OF THE PROBLEM. "A VEHICLE STALL INCREASES THE RISK OF A CRASH." THIS IS PART OF A GLOBAL RECALL OF AN ESTIMATED 230,760 CHRYSLER SUVS, INCLUDING 15,898 IN CANADA, 7,126 IN MEXICO AND 19,013 OUTSIDE THE NAFTA REGION. CHRYSLER SAID IT IS UNAWARE OF ANY ACCIDENTS OR INJURIES LINKED TO THE RECALL. IT ADDED THAT NO OTHER VEHICLE FUNCTIONS, INCLUDING AIRBAG DEPLOYMENT, ARE AFFECTED BY THE FUEL-PUMP RELAY. THE AFFECTED SUVS WERE BUILT FROM JANUARY 5, 2010 TO JULY 20, 2011. DEALERS WILL REPLACE THE FUEL-PUMP RELAY WITH ONE EXTERNAL TO THE TOTALLY INTEGRATED POWER MODULE. THE RECALL IS EXPECTED TO BEGIN ON OCTOBER 24. OWNERS CAN CONTACT CHRYSLER AT 1-800-853-1403.*DT*JB *DT

WHILE DRIVING AND COMING TO TO A STOP THE ENGINE SUDDENLY TURNS OFF THEN MUST BE PUT INTO PARK TO RESTART. I HAVE ONLY OWNED THE CAR ABOUT A MONTH AND IT HAS HAPPENED TWICE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DAVID DODGE CHRYSLER JEEP (610-358-5300, LOCATED AT 1801 WILMINGTON PIKE, GLEN MILLS, PA 19342) TO BE DIAGNOSED, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE SAME DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS UNKNOWN.

ALL ELECTRONIC COMPONENTS FLICKER OR SHUT OFF AND SMELLED LIKE WIRES WHERE BURNING. THIS ALL HAPPENS WHEN THE VEHICLE IS RUNNING

CAR RANDOMLY STALLED OUT THIS MORNING WHILE BRAKING MAKING A RIGHT HAND TURN. NO LIGHTS OR WARNING JUST NOTICE IT WAS OFF DUE TO THE POWER STEERING NOT RESPONDING.

THE PUSH START WON'T START THE VEHICLE AND VEHICLE STALLS. I BROUGHT IT TO FIRESTONE AND THEY SAID IT WAS THE FUEL PUMP AND GAVE ME A QUOTE OF THE COST TO FIX IT.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE BRAKING AND TURNING THE VEHICLE TO THE RIGHT, THE ENGINE WOULD SHUT OFF. THE FAILURE CAUSED THE POWER STEERING TO SHUT OFF AS WELL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HUNTINGTON BEACH CHRYSLER DODGE JEEP RAM (16701 BEACH BLVD, HUNTINGTON BEACH, CA 92647, 714-841-3999) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS INFORMED TO BRING THE VEHICLE BACK IF THE FAILURE RECURRED. THE CONTACT STATED THAT THE ENGINE FAILURE SPORADICALLY OCCURRED THREE ADDITIONAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS INVALID.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND COMPLETELY TURNED OFF; HOWEVER, THE LIGHTS REMAINED ILLUMINATED. WHEN THE FAILURE OCCURRED, THE VEHICLE WAS PLACED INTO PARK AND RESTARTED. THE CONTACT ALSO MENTIONED THAT IT TOOK TWO ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,425.

PURCHASED 5/19. REPORTED ENGINE STALL WHILE DRIVING TO NHTSA. TOOK VEHICLE TO DEALER FOR BRAKE RECALL. TECH SAID AIR IN BRAKE LINES MAY HAVE CAUSED PROBLEM. DID NOT STALL FOR A MONTH AND ASSUMED SOLVED. STARTED AGAIN IN AUGUST. VERY DANGEROUS VEHICLE. STALLS WHEN SLOWING FOR RIGHT HAND TURNS AND LEFT TURNS CROSSING TRAFFIC WHICH ALMOST GOT ME INTO A CRASH ON A HIGHWAY. OTHERS HAVE REPORTED SAME ISSUE AND NO RESPONSE FROM MANUFACTURER. CANNOT TAKE PASSENGERS AS THIS IS A PENDING DISASTER AND IS UNSAFE

THE LEATHER COVERING ON THE DASH CLOSEST TO THE WINDSHIELD IS PULLING LOOSE AND BUCKLING CAUSING THE DEFROST VENTS TO PULL UP WHICH IS CREATING A PROBLEM DEFROSTING THE WINDSHIELD. WE HAVE NOT USED ANY TYPE OF CLEANER OR LEATHER POLISH ON THIS EITHER. IT IS MY UNDERSTANDING THAT THE 2011 JEEP'S HAVE THIS ISSUE. I WANT TO KNOW WHAT THE MANUFACTURE IS GOING TO DO ABOUT THIS ISSUE.

THE FUEL PUMP RELAY IS DEFECTIVE. THIS HAS ALREADY BEEN RECALLED BUT THE PATCH "FIX" JEEP DOES DOES NOT SOLVE THE PROBLEM COMPLETELY AND THEY KNOW THIS. THERE IS AN ISSUE WITH THE COMPUTER WHICH DOES NOT SEND CORRECT SIGNAL TO FUEL PUMP. ON START CAR WILL NOT START OFTEN BECAUSE IT IS NOT RECEIVING ANY FUEL. I AM AFRAID THIS CHEAP "FIX" JEEP CAME UP WITH WILL CAUSE THE FUEL TO GO OUT WHILE DRIVING. THE BIGGEST DEFECT WITH THE CAR IS THE V-8 HEMI CAM SHAFT AND LIFTERS. EVERY MECHANIC I HAVE TAKEN MY CAR TOO HAS SAID THAT JEEP KNOWS IT IS A PROBLEM BUT WILL NOT FIX. I WAS DRIVING 70 MPH WHEN MY JEEP LOST POWER AND THE CHECK ENGINE LIGHT CAME ON AND STARTED FLASHING WHICH WITH THE LOSS OF POWER CAUSE ME TO JUST ABOUT HAVE A WRECK ON THE HIGHWAY. IT WAS A VERY SCARY SCENARIO. I TOOK IT TO MY TRUSTED MECHANIC WHO FOUDN A CYLINDER 2 MISFIRE & PERFORMED A TUNE UP AND HE SAID I NEEDED TO REPORT THE PROBLEM TO JEEP AS THEY ARE KNOWN TO HAVE SEVER PROBLEMS. THE DEALER CHARGED ME TO "DIGANOSE" THE PROBLEM AND REPORTED BACK THAT THE LIFTERS AND CAM SHAFT NEED TO BE REPLACED. THIS HAS BEEN SUCH A BAD PROBLEM FOR JEEP THE LIFTERS HAVE BEEN ON BACK ORDER MULTIPLE TIMES BUT THEY WILL NOT ADMIT IT IS A PROBLEM. MY CAR HAS LESS THAN 100,000 MILES AND HAS BEEN METICULOUSLY MAINTAINED AND NOW LOOKIN G AT REBUILDING AN ENGINE AND JEEP WILL ONLY PROVIDE 2 YEAR WARRANTY OR THE WORK, WHICH SHOWS THEY HAVE NO TRUST IN THE FIX AND THERE IS A FATAL FLAW WITH THE V-8 HEMI. PLEASE FORCE JEEP TO HONOR THEIR CUSTOMERS AND CORRECT THE KNOWN MISTAKES WITH THEIR ENGINES.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED BY HIS SPOUSE, HIS SPOUSE EXITED THE VEHICLE AND TWELVE MINUTES LATER THE VEHICLE ROLLED AWAY AND CRASHED INTO THE NEIGHBORS GARAGE. THERE WAS MINIMAL DAMAGE TO THE VEHICLE AND THE GARAGE. THERE WAS NO INJURIES SUSTAINED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE, CASE NUMBER: 59742830. THE APPROXIMATE FAILURE MILEAGE WAS 63,862.

A LITTLE WHILE AFTER A YEAR OF PURCHASING OUR JEEP GRAND CHEROKEE THE LEATHER DASHBOARD STARTED RIPPLING AND DE-LAMINATING. SINCE THEN, IT HAS PROGRESSIVELY GOTTEN WORSE. IT STARTED ON THE FAR RIGHT CORNER OF THE PASSENGER SIDE BUT HAS SINCE DE-LAMINATED ON THE DRIVERS SIDE CORNER AND ALONG THE CENTER DEFROSTING COVER. DUE TO THE DASHBOARD BEING MADE OF LEATHER, ONCE IT DE-LAMINATED THE SHRINKING PROCESS BEGAN AND WILL ONLY GET WORSE. THIS IS A KNOWN ISSUE WITH COUNTLESS JEEPS WITH LEATHER INTERIOR. I AM ABSOLUTELY ASTOUNDED THAT THERE HAS NOT BEEN A RECALL ON THIS MANUFACTURE DEFECT.

THIS VEHCULO HAS STALLED REPEATEDLY. TWO TIPIM-7 HAVE BEEN REPLACED. ONE COVERED WHEN I DID NOT OWN THE CAR, ONE WHEN I DID TO OVER 1,200 IN FEES. THEN IT REPEATEDLY HAPPENS AGAIN AND I GET IT SERVICED AGAIN AND THEY TRY TO SAY THAT IT WAS A RELAY FUEL SWITCH. ALL WORK HAS BEEN DONE BY A SUPPOSEDLY RELYIABLE JEEP DEALERSHIP. AGAIN IT IS HAPPENENING. I HAVE ALL PAPERWORK AND VIDEO AND AT 60 YRS OLD I HAVE A CONSCIOUS AND WOULD NOT BE ABLE TO SELL OR TRADE IN KNOWING THIS. ALL OF MY ADULT FRIENDS HAVE WITNESSED THIS IN MY VEHCAL AND ALSO HAVE RECORDED. RIDICULOUS. I HAVE OWNED JEEPS PROUDLY MY ENTIRE LIFE. WILL NEVER AGAIN , AND I TELL ALL THE PROBLEMS WITH THIS NOT BEING STOOD BEHIND WITH CHRYSLER. I'VE INSTRUCTED WHEN I DO GET BROADSIDED TO TELL MY STORY AND SHOW THE VIDEOS. AGAIN I WILL ASK IF YOU'D LIKE ME TO FORWARD THEM ON. THIS IS A FATALITY READY TO HAPPEN FOR MYSELF. IT IS ALWAYS IN MOTION AND ALWAYS AT A TURN FIRSTAND THEN WHEN STOPPING AT STOP SIGNS. IT IS VERY UNSAFE! IT HAS BEEN SINCE NOVEMBER OF 2014 AND UP UNTIL TODAY AS WELL. 4.5 YEARS! PLEASE I BEG YOU TO CALL ME!

CRANK WON'T START WHEN FINANLY START PUT IN GEAR DIES OUT. THIS IS DONE INTERMINTLY.. ON THE STREET

UNDER HEAVY BRAKING AT ANY SPEED THE SEAT BELTS DO NOT LOCK TO PREVENT PERSONAL FORWARD MOTION. I FEAR THIS WILL CAUSE SERIOUS PHYSICAL DAMAGE TO MYSELF, THE DRIVER, AND PASSENGERS IN THE VEHICLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO PLACE THE VEHICLE IN THE PARK POSITION AND TURN OFF AND RESTART THE VEHICLE IN ORDER FOR IT TO RESUME NORMAL OPERATION. THE FAILURE ONLY OCCURRED WHEN THE VEHICLE CAME TO A COMPLETE STOP. THE DEALER WAS NOT CONTACTED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

THE BATTERY LIGHT CAME ON AS I WAS DRIVING HOME THE OTHER DAY (IT HAPPENED WHILE THE VEHICLE WAS IN MOTION), SO I CALLED THE REPAIR SHOP. THE MANAGER SAID THAT IT MEANT MY BATTERY WAS NOT RECEIVING A CHARGE AND TO DRIVE IT STRAIGHT IN, SO I DID. HE AND I BOTH SMELLED SMOKE FROM MY VEHICLE WHEN I ARRIVED (APPROXIMATELY 15 MINUTES AFTER THE BATTERY LIGHT CAME ON). UPON INSPECTION, HE SAID THAT MY ALTERNATOR HAD SHORTED OUT AND HAD SINGE MARKS INSIDE AND IT HAD ALSO OVERHEATED MY BATTERY. I AM VERY CONCERNED THAT IT COULD HAVE CAUGHT MY CAR ON FIRE (AND THE MANAGER OF THE REPAIR SHOP VERIFIED THAT IT COULD HAVE), ESPECIALLY SINCE THE BATTERY CONNECTION IS UNDER THE PASSENGER SEAT INSIDE THE VEHICLE. HE SAID THE YELLOW DISCOLORATION (SEE PHOTO, ATTACHED) WAS FROM OVERHEATING/SINGE MARKS. HE AND I COULD ALSO BOTH SMELL SMOKE FROM THE ALTERNATOR AFTER IT WAS REMOVED FROM THE VEHICLE, SO IT WAS DEFINITELY THE CAUSE OF THE SMOKE AND SMELL (ALTHOUGH MY BATTERY MAY HAVE BEEN SMOKING AS WELL ACCORDING TO THE REPAIR SHOP MANAGER). I DO NOT BELIEVE THAT THE ALTERNATOR (AND POSSIBLY THE BATTERY AS WELL AS A RESULT) SHOULD HAVE STARTED SMOKING AS THIS COULD HAVE RESULTED IN SERIOUS INJURIES AND/OR DEATH.

VEHICLE IS MAKING A POPPING NOISE, WHEN TURNING OR HITTING BUMP REPLACED SWAY BAR END LINKS AND TIE ROD-UNABLE TO LOCATE EXACT PROBLEM AT THIS TIME. I WAS DRIVING TODAY AND WITHOUT WARNING MY FRONT WIPERS TURNED ON AND COULD NOT BE TURNED OFF, ON INSPECTING FURTHER ALL COMPONENTS ON THE STARTING WHEEL AND COLUMN ARE NOT OPERATABLE-NO SIGNALS, CRUISE, HEADLIGHTS, STEREO-NOTHING. VEHICLE ACTS LIKE ITS STUCK IN 4X4-MAKING OTHER NOISE WHILE TURNING ALSO HAVING ISSUE WITH DASH BOARD BUBBLING-POSSIBLE SAFETY CONCERN AS IT MAY INTERFERE WITH AIR BAG DEPLOYMENT. I HAVE CONTACTED JEEP WITH ALL THE ABOVE CONCERNS, TO WHICH THEY STATE THEY CANNOT HELP WITH THE PROBLEMS VEHICLE HAS 103K MILES. I AM 3RD OWNER. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

WHILE DRIVING ON 376-E IN PITTSBURGH FOR ABOUT 20 MINUTES AT ABOUT 50-MPH, I SMELLED AN ELECTRICAL BURNING ODOR. THE ENGINE COOLANT TEMPERATURE REPEATEDLY FLUCTUATED BETWEEN 198-250 DEGREES. AT TIMES ENGINE AND BATTERY WARNING LIGHTS WOULD COME ON, BUT TURN OFF AS TEMPERATURE WENT BELOW 230 DEGREES. I EXITED THE HIGHWAY PULLED OVER IN A HIGH TRAFFIC AREA NEAR MY HOME WHEN I SAW SMOKE COMING FROM UNDER THE RIGHT FRONT SIDE OF MY HOOD. UPON OPENING THE HOOD, VOLUMES OF SMOKE CAME OUT. AND, THERE APPEARED TO BE A SMALL FIRE INSIDE THE ALTERNATOR. I POURED 3 BOTTLES OF WATER ON THE VERY HOT ALTERNATOR TO PUT OUT THE FIRE. I CALLED AAA FOR A TOW, BUT AFTER 20 MINUTES THE ALTERNATOR STOPPED SMOKING. THERE IS A GOODYEAR REPAIR SHOP A BLOCK AWAY-- THE JEEP STARTED, SO I DROVE IT THERE. AND, CANCELED AAA. THE GOODYEAR CONCURRED THAT THE ALTERNATOR WAS TOTALLY FRIED, SO I HAD THEM REPLACE IT--($700, WILL PROVIDE RECEIPT IF YOU REQUIRE IT). AFTER REPLACING IT THE JEEP WOULD NOT START. I CALLED AAA AGAIN, AND HAD THEM TOW IT TO MY JEEP DEALERSHIP. TOLD THEM OF THE INCIDENT. NOW THEY ARE SAYING I NEED TO REPLACE THE POWERTRAIN ENGINE CONTROL MODULE--($1,000), THAT SHORTED OUT THE RESULT OF THE ALTERNATOR FAILURE. I NEED MY JEEP FOR WORK, THEY ARE REPLACING THE PTCM ON MONDAY. I'VE SEEN ALTERNATOR RECALLS FOR SOME 2011-2012 JEEP GRAND CHEROKEES AND WRANGLERS. I BELIEVE MY JEEP GC SHOULD BE INCLUDED--#T36 AND #P60.

DURING THE COLD MONTHS WHILE DRIVING, I NOTICED MORE HEAT THAN WHAT SHOULD BE NORMAL ON MY FEET/LEGS, COMING FROM THE ENGINE COMPARTMENT. 4/1/19 IT WAS A WARM DAY, SO THE EXTREME HEAT, WHILE I THEN NOTICED THE A/C WAS NOT WORKING, PROMPTED ME TO CALL JEEP DEALERSHIP TO MAKE AN APPOINTMENT. THEY TOOK A LOOK AT IT, AND SCHEDULED REPAIR FOR 5/7/19. THEY REPLACED THE HEATER CORE AND IT'S HOUSING--(ALONG WITH BLEND DOORS AND ACTUATORS FOR THE 3RD TIME). THEY SAID THE HOUSING HAD ACTUALLY MELTED FROM EXTREME HEAT. THERE IS NO WAY THIS UNDER DASHBOARD HEAT SHOULD BE THIS EXTREME, THE RESULT OF THE HEATER CORE. $2,200 TO REPLACE. SHOULD BE A RECALL ITEM.

IN OCTOBER 2018 WE HAD A FRONTEND COLLISION ON THE HIGHWAY WITH A DEER. SINCE THEN THE AIR SUSPENSION RIDE HAS NOT WORKED PROPERLY. IT HAS BEEN IN FOR MAJOR REPAIRS NUMEROUS TIMES. THE DODGE DEALER SENDS US HOME HOPING THAT THEY GUESSED THE PROBLEM CORRECTLY. TO NO AVAIL. THE PROBLEM RETURNS. WE CALL THE HOTLINE AND PLAY PHONE TAG WITH A REPRESENTATIVE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S FIANCE WAS DRIVING APPROXIMATELY 30-40 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE OR SHIFT THE GEAR SELECTOR INTO NEUTRAL OR PARK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BATTERY WAS OVERCHARGED BY A DEFECTIVE ALTERNATOR. THE VEHICLE WAS NOT REPAIRED. CHRYSLER DODGE JEEP RAM FIAT OF SOUTH SAVANNAH (LOCATED AT 8701 ABERCORN ST, SAVANNAH, GA 31406, (912) 925-0400) AND THE MANUFACTURER WERE CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,920.

COMPLETE SHUT DOWN: DOORS LOCKED, ALL ELECTRICAL LIGHTS FLASHING, NO STEERING, OR BRAKING, NO WARNING . BATTERY LIGHT CAME ONE THAN THE SYSTEM STARTED SHUTTING DOWN, WHILE I WAS DRIVING TRYING TO ENTER I-25 FROM THE FEEDER ROAD IN WALSENBURG, CO. HAD THE JEEP TOWED TO TOYOTA DEALER IN TRINIDAD CO WHO STATED THE ALTERNATOR HAD GONE BAD, CAUSING THE COMPLETE SHUT DOWN AS WELL AS FRYING COMPONENTS IN THE ELECTRICAL SYSTEM. AT THIS POINT IT IS COSTING $800.00 PLUS THE OTHER COMPONENTS. THIS IS THE SAME SYSTEMS THAT IS IN THE CHRYSLER RECALL P60/NHTSA 14V-634 . I WANT TO KNOW IF MY JEEP IS COVERED UNDER THIS RECALL.

CAR HAS ISSUE STARTING JUST KEEPS TURNING OVER, ALSO ACTS LIKE IT WANTS TO STALL OUT WHILE DRIVING.

STALLS AT NORMAL OPERATING SPEEDS WITHOUT WARNING. VERY DANGEROUS! HAS HAPPEND MULTIPLE TIMES!!!

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS DRIVING AND ATTEMPTING TO MAKE A TURN, THE ENGINE COMPLETELY FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO ORR CHRYSLER JEEP DODGE RAM (900 TRUMAN BAKER DR, SEARCY, AR 72143, (501) 279-3311) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY WAS FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AT THE SAME INTERSECTION. THE DEALER WAS CONTACTED AGAIN AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE LOST ALL POWER, INCLUDING THE KEY FOB, POWER DOORS AND LOCKS, AND WINDOWS. THE VEHICLE WAS DRIVEN TO NORTHSIDE CHRYSLER JEEP (812 NORTHSIDE DR, SUMMERSVILLE, WV 26651(304) 712-2063) WHERE THE MECHANICS STATED THAT THEY WOULD NOT SERVICE THE VEHICLE. THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 127,009.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AUTOCENTRO CHRYSLER JEEP DODGE (BARRIO BAIROA, INDUSTRIAL PARK, KM 3.2, CAGUAS, PR 00725) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND THE ELECTRONIC CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

BATTERY LIGHT ON FOR A FEW SECONDS AND SYSTEM STOP WORKING FEW MINUTES LATER AND BATTERY LOST IT CHARGE COMPLETELY AND WILL NOT HOLD ENERGY. BAD ALTERNATOR, CAN NOT MOVE VEHICLE. WAITING TO BE FIX.

MY VEHICLE IS NOW REGULARLY (AT LEAST ONCE A WEEK AND AT RANDOM) STALLING WHILE IN MOTION WHEN I BEGIN TO BRAKE AT ANY GIVEN SPEED. IT CUTS OFF IN MOTION AND LOSES ALL POWER STEERING; I LITERALLY HAVE TO MUSCLE THE CAR OFF THE ROAD (ALMOST CAUSED MULTIPLE ACCIDENTS) AND HAVE TO RESTART IT. I HAVE NOW BEEN EXPERIENCING THIS PROBLEM FOR OVER A YEAR. THERE WAS A PRIOR RECALL FOR A FUEL PUMP RELAY WHERE RANDOM STALLING CAN OCCUR BUT THAT RECALL PART HAS ALREADY BEEN INSTALLED. I HAVE TAKEN TO CERTIFIED JEEP DEALERSHIP WHO HAS SAID THERE IS NOTHING THAT CAN BE DONE SINCE THEY HAVE NOT BEEN ABLE TO RECREATE THE ISSUE. I JUST CONTACTED THE JEEP CORPORATE OFFICE AS A LAST RESORT AND THEY ALSO SAID THEY CAN DO NOTHING TO HELP OR GIVE ME ANY ADVICE ON HOW TO CORRECT ISSUE (THANKS FOR YOUR CONCERN...); INSTEAD THEY GAVE ME A DISCLAIMER THAT THEY WOULD NOT BE RESPONSIBLE. I CANNOT BELIEVE THAT A COMPANY WOULD OPERATE LIKE THIS AND OFFER NO ASSISTANCE OR ADVICE WITH A VEHICLE THEY BUILT THAT IS CLEARLY MALFUNCTIONING AND POTENTIALLY CAUSING AN ACCIDENT AND/OR INJURY.

"TAKATA RECALL" A/A SYSTEM NEVER WORK PROPERLY, I AM A PERSON WHO DON'T LIKE TO USE IT WHERE EVER I DRIVE WITH THAT SYSTEM TURNED ON. JUST WHEN REALLY LOWER OR HIGHT TEMPERATURES ARE RUNNING (WINTER AND SUMMER), SO; BUT WHEN I TRIED TO USED IT HAD TO WAIT A LOT AND DIDN'T GET IT COMPLETELY OR PROPERLY JUST PARTIALY WORKED IN THE VEHICLE. THIS SUMMER TIRED OF THE SAME PROBLEM AND VISITED SOME TECH TO FIX IT THEY DID NOT WANT TO WORK ON THIS KIND OF ISSUE ANY MORE. HOPE YOU CAN HELP ME RECOMMEND SOME JEEP DEALER MAKE THE WORK AND GET WORKING SYSTEM PROPERLY WITH NOT CHARGE AS THOSE TECH SAID IT. THANKS

CADILLAC CONVERTER

OIL LEAK FROM OIL FILTER HOUSING WHEN RUNNING

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE OVERHEATED AND AN UNKNOWN INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED A COUPLE OF TIMES. IN ADDITION, THE VEHICLE WOULD SOMETIMES NOT START FROM A COLD START. THE CONTACT HAD TO SHIFT THE GEAR OUT OF PARK IN ORDER TO GET THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO KERNERSVILLE CHRYSLER DODGE JEEP RAM (950 NC-66, KERNERSVILLE, NC 27284, (888) 656-5791) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (FUSE BOX) NEEDED TO BE REPLACED. THE CIRCUIT WAS NOT GETTING POWER TO THE FAN TO COOL THE RADIATOR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 135,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT DUE TO EXCESSIVE EXPOSURE OF THE SUN, THE DRIVER'S SIDE DASHBOARD WAS RUINED. THE VEHICLE WAS TAKEN TO DON JACKSON CHRYSLER DODGE JEEP RAM (LOCATED AT 3950 JONESBORO RD, UNION CITY, GA 30291, (770) 969-7229) WHERE THE DASHBOARD WAS REPLACED. THE CONTACT STATED THAT THE FAILURE WAS STILL OCCURRING. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

THE REAR WINDOW GLASS IN THE LIFT-GATE EXPLODED INTO THOUSANDS OF SHATTERED FRAGMENTS, WITHOUT CAUSE OR WARNING IN MY NON-MOVING VEHICLE. THIS IS THE SECOND TIME THIS HAS HAPPENED WITHIN THE LAST THREE YEARS. IT APPEARS TO BE A DESIGN DEFECT THAT IS INSAFE TO THE DRIVER AND OTHERS. THE VEHICLE WAS STATIONARY IN A PARKING AREA AND I WAS INSIDE IT WITH MY FAMILY ON THE MOST RECENT OCCASION. THE PRIOR EVENT ICCURRED WITH MY HUSBAND STANDING OUTSIDE THE VEHICLE, AS HE CLOSED THE LIFT-GATE. I PREVIOUSLY OWNED A 2000 JEEP GRAND CHEROKEE FOR 11 YEARS, AND THERE WERE NO PROBLEMS WITH THE OLD DESIGN OF THE REAR WINDOW GLASS. THE 2011 DESIGN HAS THE REAR WIPER AND MOTOR DIRECTLY MOUNTED ONTO THE GLASS, WHICH MAY BE THE PROBLEM. I SUFFERED GLASS CUTS AND GLASS DEBRIS INTO ONE EYE.

EXITING HIGHWAY. ONE INCIDENT MERGING RIGHT OFF RAMP. OTHER INCIDENT, SLOWING TO CROSS ONCOMING TRAFFIC ONTO A ROAD. ENGINE SUDDENLY SHUTS DOWN. FCW LIGHT COMES ON. SENSOR ON FRONT IS KEPT VERY CLEAN! VEHICLE WILL RESTART BUT THIS IS VERY DANGEROUS AS I WAS ALMOST HIT BY ONCOMING TRAFFIC IN THE NONE INCIDENT. I READ THAT THIS IS COMMON WITH THESE VEHICLES. SHAME ON YOU! NEVER HAVE ANOTHER ONE

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHEN THE VEHICLE PULLED OUT OF THE DRIVEWAY AT 5 MPH, IT STALLED AND ROLLED INTO THE MIDDLE OF THE ROAD. THE CONTACT STOPPED THE VEHICLE AND HAD TO SHIFT THROUGH ALL GEARS TO RESTART THE VEHICLE. THE CONTACT CALLED GENGRAS CHRYSLER DODGE (460 CONNECTICUT BLVD, EAST HARTFORD CT, 06108 860-956-5083) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

LOCKS KEEP UNLOCKING AND WINDOWS KEEP GOING DOWN RANDOMLY

DRIVING TO WORK I 95 NORTH WHEN MY CAR LOSES ELECTRICAL POWER. JUST BOUGHT IT. DIDN'T KNOW JEEP HAD DEFECTIVE POWER SYSTEMS. ABLE TO CRUISE TO SLOW LANE IN NEUTRAL AND STARTED TO PRAY THE PUSH BUTTON START WILL WORK. IT DID ON THE SECOND PUSH.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE APPROACHING A STOP SIGN, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. IN ADDITION, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO THE FLOORBOARD, BUT THE VEHICLE SEIZED AND THE ENGINE SHUT OFF. THE CONTACT STATED THAT ALL THE INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL, BUT THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS PLACED INTO PARK AND THE VEHICLE STARTED WHEN THE PUSH START BUTTON WAS DEPRESSED. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP OF RENO (LOCATED AT 3223 MILL ST, RENO, NV 89502) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 102,544. *TR*JB

THE ENGINE STOPS RUNNING WITHOUT WARNING OR NOTICE. NOT EVEN A CHECK ENGINE LIGHT. THE JEEP STALLS WITHOUT ANY ELECTRICAL SYMPTOMS BUT THE STEERING, ENGINE, AND BRAKING SYSTEMS FAIL. ONLY HAPPENS WHEN DECELERATING. DOESN'T HAPPEN EVERY DECELERATION. I'VE BEEN LUCKY TO HAVE BEEN GOING IN A STRAIGHT LINE TOWARD A STOP. NORMALLY UNDER A HALF TANK OF GAS BUT EVEN THAT IS NOT RELIABLE. IF YOU SEARCH THE INTERNET FOR "JEEP GRAND CHEROKEE ENGINE SHUTS DOWN WHILE DRIVING" YOU'LL FIND A PRETTY ROBUST COLLECTION OF STORIES WHERE CONSUMERS LIKE ME UNWITTINGLY PAID MANY THOUSANDS OF DOLLARS FOR A CAR THAT IS TRYING TO KILL THEM. YOU'RE ANSWER TO THE TIPM RECALL (THE FUEL PUMP CIRCUIT BREAKER? THE FIRST HALF-ASS ATTEMPT BY CRYSLER TO TROUBLESHOOT THIS NIGHTMARE) SAYS "THE FACTUAL BASES OF THE PETITIONER'S CONTENTIONS THAT ANY FURTHER INVESTIGATION IS NECESSARY ARE UNSUPPORTED" WHICH I FOUND HILARIOUS SINCE I AM STILL MAKING PAYMENTS ON A VEHICLE WITH AN OBVIOUS MANUFACTURE'S DEFECT THAT THE ENTIRE INTERNET CANNOT FIND A STANDARD SOLUTION TO OTHER THAN TO SELL THE VEHICLE OFF TO ANOTHER UNSUSPECTING VICTIM.

I PURCHASED THIS JEEP 2ND HAND, THE JEEP DEALERSHIP TOLD ME THAT THERE IS A "PROBLEM" IN THE HVAC SYSTEM. MANY 2011 GRAND CHEROKEE OWNERS HAVE TOLD ME THEY HAVE HAD SIMILAR PROBLEMS. MY PROBLEMS RESULTED IN AN OVERHEATING, SMALL SMOKE/FIRE RELATED PROBLEM, WHICH I QUICKLY STOPPED. OVER THE PAST 3 YEARS, REPAIR COSTS HAVE BEEN APPROX $8,000--(I HAVE REPAIR INVOICES, I'LL ATTACH SOME, BUT THEY ARE TOO NUMEROUS TO SCAN AND ATTACH ALL NOW. WILL FOLLOW UP WITH THEM IF NECESSARY). THE FOLLOWING ALL REPLACED AT MY EXPENSE: 1)...REPLACED THE ENTIRE A/C SYSTEM, INCLUDING THE CONDENSER AND ALL ASSOCIATED PARTS FOR HEATING/COOLING, INCLUDING LINES CARRYING FREON, 2)...REPLACED THE WATER PUMP, 3)...REPLACED THE BLEND DOORS AND ACTUATORS THREE TIMES--(TWICE PARTS UNDER WARRANTY). BUT, THIS WAS ONLY A TEMPORARY FIX. THE PROBLEMS REOCCURRED SEVERAL WEEKS AFTER REPAIRING. 4)...A MONTH AGO THE DEALER REPLACED THE HEATER CORE, AND IT'S HOUSING, CLAIMING THAT THE HOUSING WAS MELTED BY THE HEATER CORE. 5)...THE RESULT OF REGULARLY OVERHEATING--(COOLANT TEMPERATURES BETWEEN 226-230-F), COOLANT HAS CONTINUOUSLY BEEN LEAKING ON ALL PARTS BELOW/AROUND THE LEAKS ON THE FRONT PASSENGER SIDE, CAUSING ABNORMAL CORROSION. THESE ISSUES HAVE BEEN HAPPENING FOR THE LAST 3 YEARS, WHEN THE CAR IS STATIONARY OR MOVING, CITY OR HIGHWAY DRIVING.

TWO ISSUES WITH THIS VEHICLE. FIRST, AT 99,000 THE CAMSHAFT BEGAN TO FAIL DUE TO EXCESSIVE WEAR. THE VEHICLE IS NOW BURNING AN EXCESSIVE AMOUNT OF OIL AND FUEL. I AM TOLD THAT THE ENGINE NEEDS TO BE REPLACED, BUT THE DEALERSHIP AND CHRYSLER REFUSE TO REPAIR/REPLACE UNDER WARRANTY. SECOND, THE VEHICLE CONSTANTLY STALLS WHILE DRIVING. THIS HAPPENS 1-2 TIMES PER MONTH, TYPICALLY WHEN BREAKING FOR A STOP, OR BREAKING TO MAKE A RIGHT HAND TURN. VERY DANGEROUS. DEALERSHIP WAS UNABLE TO IDENTIFY THE PROBLEM, BUT I SEE LITERALLY HUNDREDS OF COMPLAINTS FROM PEOPLE WHO HAVE THE SAME PROBLEM.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH IN THE FAR LEFT LANE, THE VEHICLE BEGAN TO SHAKE VIOLENTLY WHILE EVERYTHING IN THE VEHICLE MALFUNCTIONED AND STALLED. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SHOULDER WHERE IT CRASHED INTO A DITCH. THERE WAS SMOKE COMING FROM THE ALTERNATOR AND THE BATTERY WARNING LIGHT ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NO INJURIES. THERE WAS NO ONE ELSE INVOLVED IN THE CRASH. NO POLICE REPORT WAS FILED. THE CONTACT CALLED TEMPE CHRYSLER JEEP (7975 S AUTOPLEX LOOP, TEMPE, AZ 85284 (480) 496-4000) WHERE THE CONTACT WAS DENIED DIAGNOSIS AND REPAIRS. THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 17V435000 ELECTRICAL SYSTEM) WAS RELATED TO THE FAILURE BUT YEAR VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED THAT THERE WAS A RECALL THE FAILURE MILEAGE WAS 80,100. *DT *TR

LEFT HEAD BAD, CYLINDER #2 MISFIRE WITH PENTASTAR ENGINE. YOU HAVE HAD MULTIPLE REPORTS OF THIS PROBLEM IN WHICH CHRYSLER EXTENDED WARRANTY PLANS TO COVER THIS FAULTY ENGINE. MY JEEP WAS PURCHASE WITH A SALVAGE TITLE RELATED TO BODY WORK(ENGINE WAS NOT INVOLVED) WITH 43, 565 MILES. MY MILEAGE AT TIME OF LEFT HEAD DEFAULT 56, 567 MILES. I AM OUTRAGED!! MY FAMILY HAS BEEN TRUE ADVOCATES FOR THE JEEP PRODUCT FOR 20 YEARS, PURCHASING NINE JEEPS. I TRULY UNDERSTAND THAT THE WARRANTY FALLS OFF WITH A SALVAGE TITLE, I AM PLEADING FOR SOME REIMBURSEMENT FROM CHRYSLER KNOWING THAT THE PENTASTAR ENGINE IS FAULTY WITH LEFT HEAD. I HAD TO RENT A CAR FOR 10 DAYS IN ORDER FOR BLUEWATER CHRYSLER TO GET THE LEFT HEAD IN AND DO THE JOB. PARTS/INSTALLATION $1,893.05 WITH CAR RENTAL FROM ENTERPRISE $497.67 WITH A TOTAL OF $2,390.72. I HAVE RECORDS FROM THE INTERNET OF THE PENTASTAR ENGINE(FAULTY), RECORDS FROM BLUEWATER CHRYSLER. I WILL MAIL AT YOUR REQUEST. PLEASE BE ADVISED, I WILL TAKE THIS TO COURT. I WOULD APPRECIATE SOME FORM OF REIMBURSEMENT. THANK YOU, MRS. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

FUEL PUMP RELAY RECALL- I PURCHASED THE USED CAR IN MAY 2018, NOTHING ABOUT THE RECALLS WAS DISCLOSE. RECENTLY THE CAR HAS BEEN SHUT DOWN OR RUMBLING AS I'M DRIVING. THANKFULLY I'M DRIVING IN THE CITY AND I CAN PULL TO THE SIDE. EVERY TIME I SHAKE THE FUEL PUMP RELAY 'REPAIR' IT STARTS UP STRONG AGAIN. I TRIED TAKING INTO THE DEALERSHIP WHERE IT WAS FIXED BUT THEY SAID THEY CAN'T DO ANYTHING CAUSE THEY ALREADY FIX THE PROBLEM. THE PROBLEM WASN'T FIXED. IT WAS CHEAPLY FIXED.

2011 JEEP GRAND CHEROKEE SHUTS OFF WHILE DRIVING. POWER STEERING, ENGINE CONTROL AND BRAKING ALL BECOME DIFFICULT TO USE. HAPPENING WHILE TURNING CAUSES THE VEHICLE TO VEER INTO THE GUARD RAILS, IF THEY ARE PRESENT, OR ONCOMING TRAFFIC, IF TURNING AWAY FROM TRAFFIC IS TOO DIFFICULT. LUCKILY, IN THE MULTIPLE TIMES THIS HAPPENED, I WAS TURNING RIGHT, EITHER ONTO THE HIGHWAY ONRAMP OR INTO A GAS STATION. THE TIMES INTO THE GAS STATION, SENT ME OVER THE CURB AND GRASS, BARELY MISSING THE PUMPS. THE VEHICLE SHOWS NO SIGNS OF AN ERROR ON THE DASH. ALL RADIO, LIGHTS AND GAUGES WORK FINE. ONCE YOU ARE ABLE TO STOP THE VEHICLE, IT MUST BE PUT INTO PARK AND THE PUSH BUTTON START RE-IGNITED. IT TERRIFIED MY FAMILY.

2011 JEEP GRAND CHEROKEE LAREDO. CONSUMER WRITES SEEKING REIMBURSEMENTS FOR REPAIRS DONE RELATED TO SAFETY RECALLS. *LD THE CONSUMER REFERENCED SAFETY RECALL P60/ NHTSA 14V-634 AS THE CAUSE OF THE VEHICLE'S FAILURE. THE DEALER DECLINED TO REIMBURSE THE CONSUMER FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED. *JS

TL* THE CONTACT OWNED A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, ANOTHER VEHICLE HAD A TIRE BLOW OUT, CRASHED INTO THE FRONT DRIVER'S SIDE WHEEL OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES TO THE CHEST, BACK, AND LEFT ARM. MEDICAL ATTENTION WAS RECEIVED AT THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND THE POLICE HAD IT TOWED TO AN UNKNOWN TOW LOT. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 50,100. *DT*JB *TT*JB

2011 GRAND CHEROKEE OVERLAND 5.7 V8 APPROX 124000 MILES STALLED WHEN TURNING LEFT THROUGH INTERSECTION SLOWING FROM 50 TO 25 MPH. STEERING AND BRAKES FAILED. ALL RECALLS HAVE BEEN PERFORMED. THIS WAS SUPPOSEDLY FIXED WITH P54 (FUEL PUMP RELAY). FORTUNATELY I WAS NOT TOWING MY BOAT. THIS ISSUE SEEMS TO HAVE SPANNED MANY YEARS AND IS EXTREMELY DANGEROUS.

TRANSMISSION LOCKED UP WITH NO WARNING. WHEN BROUGHT TO DEALER HE ADVISED ME IT WOULD HAVE TO GO TO AAMCO TRANSMISSION FOR THE PROPER DIAGNOSIS AND HAVE IT FIXED

WHILE DRIVING AND DECELERATION THE JEEP SHUTS OFF. NO LIGHTS COME ON INDICATING THAT THE VEHICLE IS NO LONGER RUNNING. THE FIRST CLUE IS LOSS OF POWER STEERING AND BRAKES. THIS ALWAYS HAPPENS WITHIN THE FIRST COUPLE MILES OF DRIVING. THE JEEP STARTS RIGHT BACK UP AND THEN 99% OF THE TIME WON'T STALL AGAIN FOR A COUPLE DAYS. THIS IS GETTING MORE FREQUENT.

IT HAS NOW HAPPENED SEVERAL TIMES IN WHICH I'M DRIVING AND THE JEEP SUDDENLY LOSES ALL ENGINE POWER, BRAKING AND POWER STEERING. THIS HAPPENS ON THE HIGHWAY. THERE ARE NEVER ANY WARNING LIGHTS OR SOUNDS TO SIGNAL THIS IS ABOUT TO TAKE PLACE. THIS LAST TIME IT ALMOST MADE ME CAUSE AN ACCIDENT.

P54 / NHTSA 14V-530 WAS ADDRESSED BACK IN 2014 HOWEVER I STILL EXPERIENCE INTERMITTENT STALLING DURING START UP OR BRAKING. ISSUE TYPICALLY HAPPENS IN COLDER WEATHER. DEALER SAYS NOTHING IS WRONG BUT SYMPTOMS ARE IDENTICAL TO ISSUES LISTED IN P54 / NHTSA 14V-530.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS PASSING ANOTHER VEHICLE AT 70 MPH, THE VEHICLE BEGAN TO TREMBLE AND THE ENGINE LOST POWER. ON ANOTHER OCCASION, THE VEHICLE DECELERATED AND ACCELERATED ON ITS OWN IN TRAFFIC. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW MULTI-DISPLACEMENT SYSTEM, LIFTERS, AND CYLINDERS WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS FILED; HOWEVER, A PARTS SPECIALIST WAS NOT AVAILABLE TO RESPOND. THE FAILURE MILEAGE WAS 100,005.

I HAVE A 5.7 HEMI IN MY JEEP. THE VEHICLE STALLS WHEN SLOWING DOWN, AND MAKING A RIGHT HAND TURN OFF OF A HIGHWAY. THIS HAS HAPPENED 8 TIMES IN THE 2 YEARS THAT I HAVE OWNED THE CAR. IT HAPPENED ONCE WHEN I WAS SLOWING DOWN FOR A SPEED ZONE ON A STRAIGHT ROAD. THE VEHICLE GIVES NO WARNING THAT IT IS GOING TO SHUT DOWN. OUR LOCAL JEEP DEALER DID SOME DIAGNOSTICS, BUT FOUND NOTHING. FROM WHAT I HAVE READ IT SEEMS TO HAPPEN TO THE 5.7 ENGINES. I DON'T LIKE DRIVING THE CAR WITH ANYONE IN IT FOR FEAR OF GETTING REAR ENDED IF IT STALLS, AND PEOPLE ARE BEHIND ME.

FAULTY HEADLIGHTS WHILE DRIVING ON THE FREEWAY AT NIGHT TIME THE HEADLIGHTS COMPLETELY FAILED CAUSING A VERY DANGEROUS SITUATION ALMOST CAUSING AN ACCIDENT. I HAVE HAD TO REPLACE THESE HEADLIGHTS 8 MONTHS AGO NOW THIS.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING OVER 70 MPH, THE VEHICLE HESITATED AND LOST POWER. THE CHECK ENGINE INDICATOR WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE MISFIRED AND THE CYLINDER NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 58148205. THE FAILURE MILEAGE WAS 104,000.

MY DASHBOARD BUBBLED UP ON PASSENGER SIDE, FAKE WOOD TRIM UNDER DASH FELL OFF, ALTERNATOR FAILED FRIED BATTERY AND COMPUTER, QUADRA2 SUSPENSION FAILING , THIS ALL AT 82000 MILES AND AFTER MULTIPLE RECALLS. I PAID $40 K .IM AT SHOP NOW WITH SUSPENSION 24 HRS AFTER PAYING 1200. & JEEP IN SHOP 8 DAYS. THE ALTERNATOR FAILED A WK BEFORE 3.4.2019. DASHBOARD AND TRIM OCCURRED AFTER WARRANTY EXPIRED

THE VEHICLE WAS CRUISING ON THE HIGHWAY THE ENGINE SUDDENLY STOPS.,VEHICLE COASTS TO A STOP. AFTER A 15 MINUTE WAIT, THE ENGINE STARTS AGAIN.

ALL LIGHTS BEGAN RANDOMLY FLASHING, WIPERS WENT ON AT VARYING SPEEDS, POWER SEATS WERE MOVING, TRANSMISSION WAS SHIFTING GEARS INAPPROPRIATELY. WHEN THIS STARTED I WAS ABOUT 3 MILES FROM HOME. THE VEHICLE STALLED THREE TIMES AND WAS HARDER TO START AFTER EACH STALL. UPON ARRIVING HOME AND SHUTTING THE ENGINE OFF, THE LIGHTS CONTINUED TO FLASH UNTIL THE BATTERY DIED. FORTUNATELY, I WAS NOT ON A BUSY HIGHWAY WHEN THIS OCCURRED. THIS HAS BEEN HAPPENING FOR THR PAST WEEK NOW I CALLED THE DEALERSHIP THEY KEEP TELLING ME THAT ARE BACKUP FOR THIS WEEK. AND NOW TODAY MY JEEP WONT EVEN TURN ON WITH A JUMPER CABLES, I CALLED THE DEALERSHIP THEY FINALLY SAID THAT THEY ARE SENDING A TOW TRUCK TO MY HOUSE.

WHEN I START MY JEEP IT TURNS OVER THEN IMMEDIATELY STALLS OUT . THIS HAPPENS EVERY SINGLE TIME I START MY JEEP. THAT IS SEVERAL TIMES A DAY . I BELIEVE IT IS THE TIPM. HAS BEEN GOING ON FOR MONTHS I CALLED UP THE JEEP DEALERSHIP AND THEY SAID THERE WAS NO RECALL ON IT.

STOP AT A GAS STATION WENT TO START VEHICLE WOULD NOT START MADE SOME CLICKING NOISES OPEN THE HOOD SMOKE COMING FROM THE ALTERNATOR ,ALTERNATOR WAS EXTREMELY HOT HAD VEHICLE TOWED COME TO FIND OUT ALTERNATOR WENT TO GROUND BURNED UP THE COMPUTER IN THE VEHICLE. WAS TOLD 2011 MODELS HAVE BEEN RECALLED FOR ALTERNATORS DOING THIS VERY THING, DEALER TOLD ME THERE WAS NO RECALL ON MY VEHICLE FOR THE ALTERNATOR BUT OTHER 2011'S HAVE BEEN RECALLED FOR THE ALTERNATOR. MY MECHANIC SAID THE VEHICLE COULD'VE STARTED ON FIRE FROM IT GOING TO GROUND THE WAY IT DID. WAS AT THE GAS PUMP COULD'VE TURNED INTO A MAJOR ISSUE AT A GAS STATION. VEHICLE IS STILL AT THE SHOP HAVE IN THE COMPUTER REPLACED TODAY NO DOCUMENTATION ON IT YET

2011 JEEP GRAND CHEROKEE 5.7L IS RANDOMLY STALLING WHILE SLOWING DOWN FROM SPEEDS AROUND 55+MPH. HAS HAPPENED TWICE IN LAST 2 MONTHS. I LOSE POWER STEERING AND POWER BRAKE ABILITIES. ELECTRICAL COMPONENTS REMAIN ON AFTER VEHICLE STALLS. ONCE STALLING, THE VEHICLE WILL START RIGHT BACK UP WITH NO PROBLEMS AND DRIVE FINE. THIS HAPPENS ABOUT ONCE A MONTH AND IS VERY UNSAFE. I WAS IN A NEAR COLLISION THIS LAST TIME AND AM AFRAID TO DRIVE THIS VEHICLE WITH MYSELF OR OTHER PEOPLE IN THE CAR.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. RANDY WISE AUTO MALL (4350 LENNON RD, FLINT, MI 48507, 1 (810) 230-2500) DIAGNOSED THAT THE ALTERNATOR ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 17V435000 (ELECTRICAL SYSTEM) AND 14V634000 (ELECTRICAL SYSTEM). THE DEALER FURTHER STATED THAT THE BATTERY AND ECM WERE DAMAGED. THE CONTACT HAD TO OBTAIN A RENTAL VEHICLE DUE TO THE CONDITION OF HIS VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND CONFIRMED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL CAMPAIGNS. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER TO DETERMINE THE GUIDELINES TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. *BF CONSUMER STATED DEALERSHIP TESTED THE BATTERY ON JANUARY 31,2019 AND FOUND THE BATTERY WAS BAD AND REPLACED THE BATTERY. ON HER WAY TO WORK FEBRUARY 13,2019, THE VEHICLE WAS MAKING A STRANGE NOISE, SHE MADE IT TO WORK AND TURNED THE IGNITION OFF, CONSUMER THEN TRIED TO START THE VEHICLE AND IT WOULDN'T START. THE DEALERSHIP CAME TO HER WORK AND ATTEMPTED TO JUMPSTART THE VEHICLE SEVERAL TIMES BUT WERE NOT SUCCESSFUL. VEHICLE WAS TOWED BACK TO THE SAME DEALER FOR A DIAGNOSIS AND FOUND THE BATTERY WAS BAD. ALTERNATOR AND DAMAGED BATTERY WAS REPLACED.*JB

VEHICLE HAD A MISFIRE IN CYLINDER #3. TOOK TO JEEP DEALERSHIP TO DIAGNOSE AND THEY FOUND A ROUNDED CAMSHAFT AND BAD LIFTERS. VEHICLE HAS 104,000 ON IT AND I INQUIRED AS TO OPTIONS. #1 - $4,600 REPAIR (MIN IF THEY DO NOT FIND ANYTHING ELSE) AND THEY WERE HAVING ISSUES GETTING LIFTERS DUE TO BACK ORDER #2 - REPLACE ENGINE, QUOTED $8,600 AND ONCE AGAIN WAS UNSURE THE TIMING AS NO LONG OR SHORT BLOCKS WERE AVAILABLE. INQUIRED AS TO WHAT COULD HAVE CAUSED THIS AND WAS TOLD THAT THERE IS NOTHING, AS THE OWNER, I COULD'VE DONE. THAT SOMETIMES THIS JUST HAPPENS AND IF IT WAS CLOSER IN YEARS TO THE END OF WARRANTY THEY WOULD COVER, HOWEVER SINCE IT IS 7 YEARS OLD THERE IS NOTHING THEY CAN DO. FIND IT SURPRISING AND UNACCEPTABLE THAT WITH A LITTLE RESEARCH YOU CAN FIND THAT THE 5.7 HEMI HAS NUMEROUS COMPLAINTS ABOUT ROUNDED CAMSHAFTS DUE TO BAD LIFTERS. FURTHER ACKNOWLEDGED BY THE DEALERSHIP WHEN THEY WERE COMMENTING ON HOW HARD IT WAS TO OBTAIN THE NECESSARY PARTS TO REPAIR.

TAKATA RECALL. WHEN MY VEHICLE IS IN MOTION ARRIVING AT AN INTERSECTION, AND I DECREASE THE SPEED, THE ENGINE SHUTS DOWN AND AT THE SAME TIME THE STEERING WHEEL IS STUCK, MAKING IT IMPOSSIBLE TO TURN, AND THE BRAKES GET HARD. I HAVE ALREADY TAKEN THE CAR 3 TIMES TO THE JEEP SHOP AND THEY HAVE NOT BEEN ABLE TO FIX THIS PROBLEM. SINCE THIS PROBLEM STARTED 2 MONTHS HAVE PASSED AND IT HAS ALREADY HAPPENED 4 TIMES. THE CAR DOES NOT SHOW ANY ERRORS ON THE SCREEN OR AFTERWARDS WHEN THEY ARE READ. IT IS VERY DANGEROUS BECAUSE IT ALWAYS STAYS IN THE MIDDLE OF THE INTERSECTION WITHOUT BEING ABLE TO DO ANYTHING.

ON MY 2011 JEEP GRAND CHEROKEE AT SPEEDS ABOVE 65 A LOUD BUZZING NOISE IS CREATED AS RESULT OF POOR SEALING BETWEEN THE WINDSHIELD GLASS AND THE FLEXIBLE SEAL AT THE BOTTOM OF THE WINDSHIELD. WHEN TAPE WAS APPLIED ACROSS THE SEAL AT THE LOWER WINDSHIELD THE NOISE WAS ELIMINATED. ON NEWER MODELS OF THE SAME STYLE THE SEAL HAS BEEN REDESIGNED.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY SHUT OFF AND COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO TRI-STAR JEEP CHRYSLER (1260 N CENTER AVE, SOMERSET, PA 15501, PA) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE ALTERNATOR, BATTERY, AND POWER TRAIN CONTROL MODULE WERE REPLACED. THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 166,000.

VEHICLE LOOSES COMPLETE POWER WHILE TURNING LEFT AFTER APPROXOMATELY 2.5 MILES FROM COLD START. COMPLETE LOSS OF POWER HAS OCURRED ON 5 OCCASIONS . THE RESULT IS NO POWER BREAKS AND NO POWER STEERING IN ADDITION TO COMPLETE ELECTRIAL SHUT OFF. THIS HAS RTESULTED IN THE BEING UNABLE TO COMPLETE THE TURN AND ENTERING THE ON COMING LANE.

I WAS DRIVING DOWN THE FREEWAY AT AROUND 6:40AM IN THE DARK WHEN SENSORS IN MY VEHICLE STARTED FLICKERING ON/OFF, THEN THE AMBIENT LIGHTS INSIDE THE VEHICLE STARTED FLICKERING ON/OFF BEFORE SHUTTING OFF, THEN THE STEREO WENT OUT, THEN THE HEADLIGHTS SHUT OFF, AND THEN THE ENTIRE VEHICLE SHUT OFF. THERE WAS NO WARNING LIGHT THAT THE BATTERY WAS LOW BEFORE ALL OF THIS HAPPENED. THE REPAIR SHOP THE CAR WAS TOWED TO SAID THE BATTERY WAS DEAD AND WOULDN'T HOLD A CHARGE. WHEN THEY TESTED THE ALTERNATOR AFTER REPLACING THE BATTER, IT WAS FOUND TO HAVE ZERO OUTPUT.

I WAS DRIVING DOWN THE HIGHWAY AT 60MPH WHEN I LET OFF THE GAS AND HOT THE BRAKES TO SLOW DOWN FOR A CORNER THE ENGINE SHUT DOWN AND I LOST BREAKS AND STEERING. I WAS ABLE TO MUSCLE THE STEERING THROUGH THE CORNER AND COASTED TO A STOP. I PUT THE JEEP IN PARK, GOT THE BREAK PEDAL AND STARTED THE VEHICLE BACK UP. EVERYTHING SEEMED TO WORK AGAIN. WHEN I LOST THE ENGINE, BREAKS AND STEERING NOTHING ELSE WAS EFFECTED. I STILL HAD LIGHTS, RADIO AND GAUGES. BUT, NO WARNING LIGHTS OR CODES CAME ON.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DASHBOARD ON THE PASSENGER SIDE WAS TORN TO THE POINT THAT IF IT BECAME FULLY LOOSE, THE TORN PIECE COULD STRIKE THE PASSENGER. THE VEHICLE WAS TAKEN TO BOSAK MOTORS (3111 W LINCOLN HWY, MERRILLVILLE, IN 46410, (888) 452-2323), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 111,058.

WHILE DRIVING THE JEEP MY ENGINE LOCKED UP. MY MECHANIC SAID MY ENGINE IS NOT GOOD.I HAVE NO COVERAGE ANY MORE.

ALL LIGHTS BEGAN RANDOMLY FLASHING, WIPERS WENT ON AT VARYING SPEEDS, POWER SEATS WERE MOVING, TRANSMISSION WAS SHIFTING GEARS INAPPROPRIATELY. WHEN THIS STARTED I WAS ABOUT 3 MILES FROM HOME. THE VEHICLE STALLED THREE TIMES AND WAS HARDER TO START AFTER EACH STALL. UPON ARRIVING HOME AND SHUTTING THE ENGINE OFF, THE LIGHTS CONTINUED TO FLASH UNTIL THE BATTERY DIED. FORTUNATELY, I WAS NOT ON A BUSY HIGHWAY WHEN THIS OCCURRED.

MY JEEP IS HAVING THE SAME PROBLEMS AS OTHER JEEPS THAT WERE RECALLED FOR FUEL PUMP RELAY ISSUES BUT MINE IS NOT RECALLED. MY VEHICLE TURNS OVER AND EVENTUALLY TIMES OUT. AND I CAN HEAR THE FUEL PUMP RUNNING WHEN I TURN THE ENGINE OFF AND PULL THE KEY OUT. OTHER CARS SHUT DOWN WHILE DRIVING WITH THIS ISSUE AND I DONT WANT TO WAIT UNTIL THAT HAPPENS TO GET THIS FIXED

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TOTALLY INTEGRATED POWER MODULE WAS DEFECTIVE AND REPLACED. THE CONTACT STATED THAT THE REPAIR AFFECTED THE PASSENGER SIDE TURN SIGNAL, WHICH CAUSED THE FRONT FOG LIGHTS TO BLINK. DODGE CHRYSLER JEEP CITY (4395 US-130, BURLINGTON, NJ 08016, (855) 242-0015) STATED THAT THE INITIAL REPAIR CAUSED THE PASSENGER SIDE TURN SIGNAL TO HAVE TO BE REPAIRED FOR MORE THAN $2,000. THE FAILURE MILEAGE WAS 140,000.

I STARTED THE JEEP UP IN MY DRIVEWAY AND NOTICED A WHINING SOUND THAT CHANGED WITH ENGINE RPMS. THERE WERE NO LIGHTS OR WARNINGS ON THE DASH TO INDICATE A FAILURE OF ANY COMPONENTS. I ONLY HAD TO RUN TO THE STORE 4 MILES AWAY AND THOUGHT I WOULD LOOK AT IT WHEN I RETURNED HOME. ONCE I GOT TO THE STORE, I SMELT AN ELECTRICAL BURNING SMELL AND SAW SMOKE COMING FROM UNDER THE HOOD. WHEN I RAISED THE HOOD, THE ALTERNATOR WAS PRODUCING A SIGNIFICANT AMOUNT OF SMOKE. I WAS CONCERNED MY VEHICLE WAS ABOUT TO CATCH FIRE. I HAD SOME ONE BRING ME SOME TOOLS SO I COULD DISCONNECT THE BATTERY. ONCE THE BATTERY WAS DISCONNECTED, I LOCATED A REPLACEMENT ALTERNATOR ($400) LOCALLY AT A PARTS STORE AS IT WAS A SUNDAY EVENING AND NO DEALERS WERE OPEN. I WAS ABLE TO REPLACE THE ALTERNATOR IN THE STORE PARKING LOT. I DROVE THE VEHICLE HOME WITH NO PROBLEMS, BUT WHEN I OPENED THE HOOD TO ENSURE ALL WAS GOOD WITH THE NEW ALTERNATOR, IT WAS ONCE AGAIN SO HOT I COULD NOT TOUCH IT. THERE WAS NO SMOKE AS OF YET, BUT IT DOES SEEM THAT THERE IS STILL AN ISSUE THAT CAUSED THE ORIGINAL ALTERNATOR TO CATCH FIRE. I AM SURE THE NEW ALTERNATOR WILL ALSO BE DAMAGED IF THE JEEP IS DRIVEN ANY MORE. CURRENTLY I AM FORCED TO LEAVE MY JEEP PARKED UNTIL I CAN ENSURE I HAVE AN EMERGENCY BACK UP AVAILABLE. THE JEEP DOES ACT NORMAL NOW THE ALTERNATOR IS CHANGED OUT, AND EVERYTHING SEEMS TO BE WORKING AS NORMAL. I AM JUST CONCERNED THE NEW ALTERNATOR MAY FAIL AGAIN AND CAUSE A FIRE IN MY JEEP. NOW I AM SCARED TO DRIVE THE VEHICLE FOR MY NORMAL COMMUTE. THE JEEP ONLY HAS 70,000 MILES ON IT AND HAS NEVER HAD ANY OTHER ISSUES SINCE I HAVE OWNED IT. I HAVE SEEN THIS ISSUE MANY TIME IS SEARCHES ONLINE AND FEEL THAT THERE ARE UNDERLYING CAUSES THAT CAN RESULT IN VEHICLE FAILURE AND POSSIBLE FIRES. EXTREMELY UNSAFE TO OPERATE IN THIS CONDITION.

PURCHASED VEHICLE 12-15-18. SINCE THEN, THE VEHICLE HAS STALLED INTERMITTENTLY (3 TIMES IN 2 WEEKS) AT STOPS WITHOUT ANY LIGHTS APPEARING ON INSTRUMENT PANEL. THE FIRST TIME, I WASN'T EVEN AWARE THE ENGINE CUT OUT UNTIL I PRESSED ON THE ACCELERATOR AND NOTHING HAPPENED. THE VEHICLE STARTS BACK UP, BUT WILL NOT GO INTO GEAR IMMEDIATELY. IN ONE INSTANCE, IT TOOK ABOUT 5 SECONDS TO GO INTO GEAR. BROUGHT VEHICLE TO DEALER WHERE PURCHASED (PAULY TOYOTA- CRYSTAL LAKE, IL.) WHO RECOMMENDED BRINGING IT TO A JEEP DEALERSHIP. BROUGHT TO CRYSTAL LAKE, IL CRYSLER JEEP DODGE WHO COULD NOT DIAGNOSE PROBLEM AS NO FAULTS APPEARED UNDER TEST. FLUIDS WERE CLEAN, AND AT PROPER LEVELS. WAS TOLD TO DRIVE VEHICLE UNTIL CONDITION REAPPEARED, AND IT WOULD BE REINVESTIGATED. THIS IS SIMILAR TO OTHER COMPLAINTS ABOUT THIS VEHICLE TYPE STALLING, EXCEPT THAT SO FAR, IT HAS ONLY HAPPENED WHEN THE VEHICLE IS AT A STOP IN TRAFFIC.

EVERY FEW WEEKS, FOR THE LAST FEW MONTHS, WHEN BRAKING AND MAKING A RIGHT HAND TURN THE ENGINE COMPLETELY STALLS. POWER BRAKES AND POWER STEERING ARE LOST. THE CAR NEEDS TO THEN BE PLACED INTO NEUTRAL, OR PARK, TO BE RESTARTED. THIS HAS HAPPENED AT SPEEDS BETWEEN 20-40 MPH AND HAS RESULTED IN NEAR-MISS ACCIDENTS. I HAVE READ SEVERAL COMPLAINTS ONLINE THAT IT HAS HAPPENED TO OTHER PEOPLE WHILE ON HIGHWAY EXIT RAMPS. I WOULD BRING IT TO THE DEALER FOR DIAGNOSIS, BUT SINCE IT HAPPENS INFREQUENTLY THE LIKELIHOOD OF IT HAPPENING TO THEM FOR DIAGNOSIS IS NOT GOOD. I HAVE ATTACHED A DOCUMENT WITH LINKS TO OTHERS' COMPLAINTS OF THIS ISSUE. AS YOU WILL READ, THERE IS NO DEALER CONSENSUS FOR A DIAGNOSIS, OR REPAIR. LASTLY, THERE WAS A RECALL (P54) IN 2014 THAT INVOLVED FIXING STALLING. THAT RECALL WAS PERFORMED ON MY CAR AT THE TIME, SO THAT DOES NOT EXPLAIN THIS SITUATION.

WHEN THE VEHICLE IN IS MOTION AND COMING TO A STOP, THE ENGINE WILL STALL. I HAVE TO STOP THE VEHICLE WITHOUT ANY POWER STEERING OR BRAKES BEFORE I CAN RESTART, WHICH IS EXTREMELY DANGEROUS IN NORMAL TRAFFIC CONDITIONS. THERE HAVE BEEN A RECALL FOR THE FUEL PUMP RELAY. THAT RECALL HAS BEEN PERFORMED TWICE. I STILL HAVE THE ENGINE STALL PROBLEM. JEEP IS AWARE OF THE ISSUE AND SEEMS UNWILLING TO REPLACE THE TICM TO FIX THIS ISSUE. THE FUEL PUMP RELAY APPEARS TO BYPASS THE TICM.

BOTH MUFFLERS HAVE RUSTED AND HAVE HOLES IN THEM. MY JEEP IS PARKED IN THE GARAGE, NEVER DRIVEN ON THE BEACH, WASHED REGULARLY AND VERY WELL TAKEN CARE OF. WE BOUGHT IT 10/31/11 STRAIGHT OFF THE SHOWROOM FLOOR WITH 6MILES ON IT. NOTICED THIS TODAY 12/25/18 DUE TO PUDDLES ON THE GARAGE FLOOR.

TICKING FROM LEFT CYLINDER HEAD AND MINOR TICK FROM RIGHT CYLINDER HEAD. CHRYSLER ADMITS TO HAVING A MANUFACTURER DEFECT IN VEHICLE AND EXTENDED THE WARRANTY ON THE LEFT CYLINDER HEAD. IF THERE IS A COMPRESSION ISSUE AND THE VEHICLE STALLS IN THE ROADWAY COULD BE A FATAL MISTAKE. THIS NEEDS TO BE FIXED IN ALL VEHICLES INCLUDED WITH THE RIGHT CYLINDER HEAD. OR RECALL THE VEHICLE. THIS IS A HUGE SAFETY ISSUE.

TRANSMISSION COOLER IS LEAKING. NO WARNING, JUST FLUID ON THE GROUND - SEVERAL COMPLAINTS FROM OTHER OWNERS ONLINE. OIL PRESSURE SENSOR NOT WORKING. - NO WARNING, SEVERAL COMPLAINTS FROM OTHER OWNERS ON LINE.

WHEN DRIVING ON A HIGHWAY (TEMPS 3 TO 7 ABOVE ZERO) AIR SUSPENSION CAUSED VEHICLE TO LOWER TO LOWEST RIDE WHICH INTERN CAUSED VEHICLE TO SLIDE AND BOUNCE UNCONTROLLABLY ON HIGHWAY, AIR SUSPENSION STOPS WORKING WITHOUT NOTICE. HAPPENS SEVERAL TIMES A YEAR IN COLD TEMPS.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER AND DECELERATED TO 40 MPH. THE CONTACT HAD TO CONTINUALLY PUMP THE BRAKES TO GET THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO COURTESY DODGE JEEP RAM (1890 DOGWOOD DR SE, CONYERS, GA 30013, 678-210-2489) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 171,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE STEERING SEIZED. THE CONTACT PLACED THE VEHICLE IN NEUTRAL. WHEN THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO ELGIN CHRYSLER DODGE JEEP RAM (1010 E CHICAGO ST, ELGIN, IL 60120, (847) 697-0900), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

THE ENGINE INSTANTLY STALLS WITHOUT WARNING AT ANY GIVEN TIME OR SPEED WHILE DRIVING ON A STREET OR HIGHWAY. THE STALL UNEXPECTEDLY FORCES THE DRIVER INTO AN UNSAFE OPERATING POSITION HAVING TO PULL OFF TO THE SIDE OF THE ROAD WITHOUT THE ASSISTANCE OF POWER STEERING OR POWER BRAKES. AFTER COMING TO A COMPLETE STOP, THE VEHICLE MUST THEN BE SHIFTED BACK INTO PARK AND RESTARTED. THE VEHICLE HAS STALLED A MINIMUM OF 30 TIMES ON SEPARATE OCCASIONS OVER THE LAST 12 MONTHS. THE VEHICLE WAS EXAMINED BY OUR LOCAL JEEP DEALER AND THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE STALLING OR PROVIDE US WITH A COURSE OF ACTION TO RESOLVE THE ISSUE.

THE DOORS WON'T LOCK AUTOMATICALLY SOMETIMES

ALTERNATOR DIODES EXPERIENCED RAPID FAILURE DISABLING THE VEHICLE WHILE DRIVING ON CITY STREETS. PREVIOUS RECALL FOR 2012-2014 MODELS FOR SAME REASON P60/NHTSA 14V-634. WE HAD THE ALTERNATOR DIAGNOSED BY UPEX AUTO SUPPLY IN DALLAS TEXAS AND THEY CONFIRMED THE DIODE FAILURE. ADDITIONAL ELECTRICAL ISSUES ENSUED WHICH ARE YET TO BE DETERMINED AFTER THE ALTERNATOR WAS REPLACED.

STARTER ENGAGES, BUT WILL NOT START WIPERS WORK WITHOUT BEING TURNED ON . BATTERY DEPLETED FOR NO REASON. ENGINE QUITS FOR NO APPARENT REASON. THIS ALL HAPPENED WHILE VEHICLE WAS STATIONARY,BUT JUST AS EASILY BEEN WHILE MOVING.

THE ENGINE SUDDENLY DIES WHILE CRUISING, DISABLING STEERING WHEEL AND BRAKE ASSIST.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WHILE DRIVING DOWN A RAMP. THE CONTACT PULLED THE VEHICLE OVER TO THE ROAD SHOULDER. AFTER STOPPING THE VEHICLE AND RESTARTING IT, THE CONTACT WAS ABLE TO DRIVE HOME SAFELY. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, "FORWARD COLLISION WARNING" APPEARED ON THE INSTRUMENT PANEL. OXMOOR CHRYSLER JEEP DODGE AND RAM (4520 SHELBYVILLE RD, LOUISVILLE, KY 40207, (502) 895-4520) WAS CONTACTED, BUT NO ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED FOR THE SAME FAILURE A YEAR AGO. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 102,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND HAD TO BE COASTED TO THE ROAD SHOULDER. AFTER APPROXIMATELY FOUR ATTEMPTS, THE VEHICLE RESTARTED NORMALLY. THE VEHICLE STALLED THREE OTHER TIMES BEFORE ARRIVING AT THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,115.

LIFTER SEIZED IN #3 CYLINDER CAUSING CAM FAILURE WHILE DRIVING

VEHICLE SHOWS " AIR SUSPENSION SERVICE/REPAIR" MESSAGE SHORTLY AFTER STARTING VEHICLE AND WILL FLASH MESSAGE THROUGHOUT TIME VEHICLE IS DRIVEN. HAS HAD AIR COMPRESSOR PUMP REPLACED WITHIN THE LAST YEAR. LOCAL DEALERSHIP (COAST AUTO IN OREGON) UNABLE TO DIAGNOSE OR FIX PROBLEM OVER MULTIPLE VISITS. VEHICLE IS UNABLE TO MOVE BETWEEN VEHICLE HEIGHTS OR WILL DROP AND SIT ON WHEELS MAKING IT INOPERABLE. DASH LEATHER IS WRINKLING AND BUBBLING.

WHILE ACCELERATING TO MERGE ONTO THE HIGHWAY, THE CHECK ENGINE LIGHT CAME ON AND I COULD NOT ACCELERATE ABOVE APPROXIMATELY 45 MPH OR 3000 RPMS. I LET OFF THE GAS THINKING THE JEEP WOULD SLOW, BUT IT DIDN'T SLOW DOWN. I WAS ABLE TO DECELERATE BY BRAKING (OBVIOUSLY). HOWEVER, I WAS STILL UNABLE TO GO FASTER THAN APPROXIMATELY 45 MPH OR 3000 RPMS. I TOOK IT INTO THE SHOP TWICE BEFORE BECAUSE THE CHECK ENGINE LIGHT CAME ON, AND I WAS TOLD THE OIL PUMP WAS STUCK ON LOW (?) THIS HAS BEEN AN ONGOING ISSUE FOR THE PAST FOUR MONTHS. THERE HAS ALWAYS BEEN SOMETHING WRONG WITH THIS VEHICLE DESPITE REGULAR SERVICE MAINTENANCE VISITS.

CRANKS BUT WILL NOT START. AFTER A FEW TRIES IT WILL START. STALLS WHILE UNDERWAY STOPPING AT LIGHT. THIS HAS HAPPENED ON AND OFF FOR ABOUT 2 MONTHS. THE LATEST WAS THIS MORNING.

WHEN YOU TURN ON THE RIGHT TURN SIGNAL, THE LIGHT STAYS SOLID & THE FOG LIGHTS BLINK. WHEN YOU TURN ON THE LEFT TURN SIGNAL IT WILL START OUT FLASHING CORRECTLY & AFTER ABOUT 30 SECONDS IT WILL START FLASHING FAST WITH NO LIGHT IN THE REAR AT ALL. WE HAVE TAKEN IT TO CHRYSLER & THEY WANT $1400 TO REPAIR OR REPLACE THE TIPM. THERE IS NO LESS THAN 15 VIDEOS ON YOU TUBE ON HOW TO CORRECT THIS ISSUE WHICH MEANS YOU ARE WITHOUT YOUR VEHICLE FOR 2-3 DAYS & YOU DON'T HAVE A GUARANTEE THAT IT WILL FIX THE PROBLEM. WE HAVE BEEN STOPPED MULTIPLE TIMES BY THE POLICE FOR NOT USING OUR TURN SIGNALS. THIS SAME COMPLAINT IS LISTED ON YOUR SITE MULTIPLE TIMES, BUT I DON'T KNOW WHY A MANDATORY RECALL HASN'T BEEN ISSUED. FOR A CONSUMER HAVING TO PAY $1400 OUT OF POCKET TO REPAIR WHAT I THINK IS A PRETTY BIG SAFETY ISSUE IS JUST WRONG.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS THE VEHICLE SUDDENLY SHUT OFF. THE FAILURE MAINLY OCCURRED WHILE DRIVING IN COLD WEATHER AND WHILE MAKING A TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (RAINBOW JEEP, 301 RIVER HIGHLANDS BLVD, COVINGTON, LA) ON SEVERAL OCCASIONS AND THE DRIVESHAFT, OIL PAN, PURGE SOLENOID, EXHAUST MANIFOLD GASKET AND BOLTS, AND THE FUEL PUMP WERE REPLACED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 60,000.

LEATHER DASHBOARD IS BUBBLING/WRINKLING UP. THE WRINKLES IN THE LEATHER DASH COULD CAUSE AN IRREGULAR PASSENGER AIRBAG DEPLOYMENT. JEEP DEALER TATE IN FREDERICK MD REFUSED TO ACKNOWLEDGE THIS IS A MANUFACTURING DEFECT. THERE ARE THOUSANDS OF COMPLAINTS ONLINE ABOUT THIS. JUST GOOGLE FOR THE YEAR MAKE AND MODEL AND WRINKLES IN THE LEATHER DASH. HORROR PICTURES AND STORIES. I AM ONE OF THEM. PLEASE HELP I AM VERY CONCERNED NOW THAT I READ THIS ISSUE COULD CAUSE AN IRREGULAR PASSENGER AIRBAG DEPLOYMENT.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL THE LEATHER ON THE DASHBOARD WAS BUCKLING. THE CONTACT WAS CONCERNED THAT THE AIR BAGS MIGHT NOT DEPLOY IN THE EVENT OF A CRASH. THE VEHICLE WAS TAKEN TO SOUTH COUNTY DODGE CHRYSLER JEEP RAM (LOCATED AT 7127 S LINDBERGH BLVD, ST. LOUIS, MO 63125), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE COST. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 52,925.

I HAD MY 3 VERY YOUNG GRANDCHILDREN WITH ME AND WAS HEADING TO TOWN IN JULY OF THIS YEAR. I WENT TO TURN FROM A RURAL ROAD , MAKING A LEFT, ONTO A MAIN ROAD. THE ENGINE STILL RUNNING, THE JEEP JUST STOPPED IN THE MIDDLE OF THE INTERSECTION. THANK GOD IT WAS NOT A BUSY TIME OF DAY . I WAS TOLD THERE WAS ONLY 1 OWNER WHEN I BOUGHT IT, AND I KEPT THE OIL CHANGED EVERY 5000 MILES, WAS ALWAYS TOLD SEALED TRANSMISSION. TOWED TO HOME THEN 2 WEEKS LATER TOWED TO DAN HEMM GMC JEEP WHERE IT STILL SITS BECAUSE THEY WANT 4800 FOR A NEW TRANSMISSION, AND I AM ON DISABILITY AND DONT HAVE IT.

WE HAVE HAD PROBLEMS WITH THIS CAR FOR A COUPLE OF YEARS. WE HAVE HAD TO REPLACE THE COMPUTER, ALTERNATOR, BATTERY, AND NOW THE TIPM. THIS CAR ALMOST CAUGHT ON FIRE ONCE BEFORE DUE TO THE FAULTY COMPUTER SYSTEM. NOW WITH THE TIPM MALFUNCTIONING, THE CAR WOULDN'T START. THE BATTERY DISCHARGED SO WE WOULD TAKE IT TO GET CHARGED, THE CAR WOULD WORK FOR A COUPLE OF WEEKS THEN IT WOULD HAPPEN AGAIN. THIS LAST TIME, THE CAR NEVER RESTARTED. WE HAD THE VEHICLE TOWED TO THE LOCAL DEALERSHIP AND WERE TOLD THAT IT WAS A FAULTY TIPM. JEEP CHEROKEES 2012-2014 ARE RECALLED FOR THIS!! WHY AREN'T THE 2011S?

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT UNKNOWN SPEEDS, THE CONTACT HEARD AN ABNORMAL TICKING NOISE. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE WAS STUCK IN THE FRONT WHEEL DRIVE POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000.

WHILE DECELERATING IN A RIGHT TURN THE ENGINE QUIT. IT STARTED RIGHT UP AFTERWARDS.

THIS IS THE WORSE VEHICLE I HAVE EVER BOUGHT! NEVER AGAIN! I BEEN STRANDED SEVERAL TIMES. AS SOON AS I GET A JUMP AND BRING IT TO HAVE IT CHECKED THE MECHANIC STATES NOTHING IS WRONG WITH THE ALTERNATOR OR THE BATTERY. NO CODES POP UP AS ANYTHING IS WRONG. I'VE BEEN IN A LIFE THREATENING SITUATION WHERE MY CAR STALLED WHILE I WAS DRIVING ON A MAIN ROAD. THE ONLY WAY I COULD GET THE CAR TO WORK WAS TO TURN IT OFF AND START IT AGAIN. THEN IT WAS FINE. I CALLED THE DEALERSHIP AND THEY SAID THEY HAVEN'T HEARD OF ANYTHING AS FAR AS RECALLS. THAT HAS HAPPENED AT LEAST 3 TIMES. ANOTHER PROBLEM THAT I HAVE EXPERIENCED WAS THE CAR ACCELERATING ON ITS ON. I CALLED THE DEALERSHIP AND THEY WERE NOT CONCERNED. AND ANOTHER PROBLEM IS MY PASSENGER SIDE WINDOW ALL OF A SUDDEN WOULD GET STUCK. IVE HAD PROBLEMS FROM DAY ONE AND THE DEALERSHIP ACTS LIKE IT IS NO CONCERN. AS I READ MAJORITY OF COMPLAIN IS FALLING TO ELECTRICAL PROBLEMS, ESPECIALLY WITH THE TIPM BUT NOTHING IS GETTING DONE ABOUT IT. I CONSTANTLY CHECK THIS SITE TO SEE IF THE GOVERNMENT IS GOING TO PROTECT THE CONSUMERS BY FORCING MORE RECALLS ON ELECTRICAL OR TIPM BOARDS, BUT THEY ARE NOT DOING ANYTHING ABOUT IT. WHAT IS IT GOING TO TAKE, MANY LIVES TAKEN AWAY OVER IT????

LEATHER DASH ON VEHICLE IS SEPARATING AND BUBBLING IN AREAS THAT COVER THE PASSENGER AIRBAG. AND DEFORMING DEFROST VENTS, CAUSING AIR TO DEFLECT FROM WINDOW DURING DEFROST MODE. UNKNOWN TIME DASH STARTED BUBBLING AS I AM THE SECOND OWNER, BUT IT HAS GOTTEN WORSE IN THE LAST 3 MONTHS. CONCERNED DASH WILL NOT ALLOW PASSENGER AIRBAG TO WORK CORRECTLY. VEHICLE CURRENTLY HAS 79,000 MILES

CHECK ENGINE LIGHT CODE PO6DD

WHEN DRIVING MY 2011 JEEP GRAND CHEROKEE IT WILL RANDOMLY STALL WHILE ENTERING A TURN OR STARTING TO BRAKE AND IT WILL COMPLETELY LOOSE POWER STEERING AND SHUT OFF. I HAVE ALMOST HIT A GUARD RAIL A COUPLE TIMES AND ALMOST GOT REAR-ENDED BY A SEMI TRUCK BECAUSE IT WOULDN'T START RIGHT BACK UP. I HAVE BROUGHT THIS TO THE DEALERSHIP SEVERAL TIMES AND IT STILL KEEPS HAPPENING AFTER THEY CLAIM THEY FIXED IT. THEY DON'T SEEM TO CONCERN WHILE I ALMOST HAVE BEEN INTO SEVERAL ACCIDENTS WHICH INCLUDED MY 18 MONTH OLD AND WIFE IN THE VEHICLE. I HAVE HAD THE VEHICLE FOR OVER 4 YEARS AND THIS HAS OCCURRED EVER SENSE I BOUGHT IT.

THREE INSTANCES WHERE TWO STATIONARY AND ONE IN MOTION FULL ACCELERATION WITH OUT TOUCHING THE GAS PEDAL. THE DEALER TOLD ME THAT THERE WAS A TRANSMISSION FLUID LEAK. CAUSED MY TRANSMISSION OIL TO BURN WHICH LEAD TO A FAULTY TRANSMISSION. PCIM WAS FLASHED AND CAUSED TRANSMISSION TO DECELERATE AT 40MPH LOOSING ALL FUNCTION.