2011 Land Rover Range Rover SUV 4WD

SAFETY RECALL N623: Gasoline Fuel Tank Flange Assembly Cracking WHY is this recall not showing when I enter my VIN number here? Vehicle was towed back to house November 24th, 2021 after discovering it was leaking gas all over the Walmart parking lot. I have been smelling gas inside the vehicle and on the outside passenger side of the vehicle for almost 2 months! I saw no visible evidence to prompt concern until November 24th. When I called AAA to have the car towed they asked me to call 911 to clear the car from “risk of explosion” before it could be towed. I have been trying to call the Land Rover dealership to get my car in for this repair and they can’t get me in until the end of January!?! How is this acceptable!? I’ve been driving this car around like this for two months.. possibly longer.. with my TODDLER! And I’m being told by AAA, my mobile mechanic and this ‘Safety Recall Letter’ that the car is at risk of explosion!? I have the “Important Safety Recall” letter in my hands right now that outlines my exact issue and it literally says.. “there could be liquid fuel underneath the vehicle, which in the presence of an ignition source could lead to a fire.” This is unacceptable! I don’t have a vehicle now. I can’t work. Not working isn’t an option. Not having a reliable and safe vehicle I can count on isn’t an option. I can’t get my car in for the necessary repairs in a timely manner. I’m just stuck. There is no ideal time for this issue to arise but right before Christmas!? I can’t even think of the appropriate words to communicate the level of havoc and life f**kery this is causing. I’m literally here reporting this issue because of the letter I received and now I’m infuriated this recall isn’t even listed on y’all’s website. Who sends out an “Important Safety Recall” letter that casually mentions the car could catch on fire and then just doesn’t put the recall into full effect!? What’s my next step? Attorney. What’s y’all’s?

The contact owns a 2011 Land Rover Range Rover Sport. The contact stated that while driving approximately 50 MPH, there was a loud banging sound and noticed wires dangling from the rear of the vehicle. The contact eventually pulled over at a gas station and noticed that the rear spoiler had completely detached from the vehicle leaving only a few cameras and wires attached to the vehicle. The contact took the vehicle to the dealer who diagnosed that the spoiler needed to be replaced however, the vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 77,000.

The contact owns a 2011 Land Rover Range Rover Sport. The contact stated while entering the vehicle, the contact smelled a strong odor of gasoline outside of the vehicle. The contact stated that the gasoline odor was also on the interior of the vehicle. The contact exited and inspected the vehicle and noticed gasoline leaking from underneath of vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

The contact owns a 2010 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the rear spoiler detached without warning. The vehicle was taken to an independent mechanic where the rear spoiler was replaced. The contact stated the vehicle overheated and experienced engine failure. The contact received notification of NHTSA Campaign Number: 20V623000 (Structure). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 102,000.

The contact owns a 2011 Land Rover Range Rover Sport. The contact stated after entering and starting the vehicle, the contact noticed a strong odor of gasoline coming from the interior of the vehicle. The contact exited the vehicle, inspected the vehicle but found no fuel leaks. Several days later the fuel odor was still evident. The vehicle was taken to the local dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was taken back to the same dealer several weeks later for other repairs and the contact was informed that the fuel tank was cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.

The contact owns a 2011 Land Rover Range Rover Sport. The contact stated while driving 60 MPH, she heard a loud grinding noise and pounding sound on the vehicle. The contact looked out the rearview mirror and saw a large cord hanging from the vehicle. The contact pulled over to the side of the road and noticed that the rear spoiler from the top of the vehicle had detached along with the rear camera. The contact stated that there were also wires coming from under the vehicle. The contact drove the vehicle to the residence. The contact took the vehicle to an independent mechanic and the rear spoiler and rear camera were replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

The contact owns a 2011 Range Rover Sport. The contact stated that after coming to a complete stop, while depressing the brake pedal, the vehicle suddenly lunged forward. The failure occurred on several occasions. On one occasion the vehicle lunged forward approximately ten feet. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The approximate failure mileage was 108,000.

REAR SPOILER BLEW OFF WHILE DRIVING ON THE FREEWAY. ALMOST CAUSED AN ACCIDENT. CARS BEHIND ME HAD TO SWERVE TO NOT COLLIDE WITH THE SPOILER

TL*THE CONTACT OWNS A 2011 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR HATCH SPOILER DETACHED FROM THE VEHICLE AND STRUCK THE TRACTOR TRAILER THAT WAS TRAVELING BEHIND THE VEHICLE. THE LOCAL DEALER LAND ROVER BEDFORD (404 S. RIVER RD, BEDFORD, NH 03110) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER 20V623000 (STRUCTURE) HOWEVER, THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2011 LAND ROVER RANGE ROVER SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN: 20V623000 (STRUCTURE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE UPPER REAR SPOILER COVER DETACHED FROM THE VEHICLE WHILE DRIVING 70 MPH. LAND ROVER MARIN (195 CASA BUENA DR, CORTE MADERA, CA 94225, (415)460-4600 WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2011 LAND ROVER RANGE ROVER SPORT. CONSUMER WRITES IN REGARDS TO REAR SPOILER UPPER COVER RETENTION SAFETY RECALL. *LD THE CONSUMER STATED THE SPOILER FELL OFF THE VEHICLE CAUSING DAMAGE TO THE VEHICLE PRIOR TO THE RECALL. THE CONSUMER REQUESTED TO BE REIMBURSED. THE CONSUMER REFERENCED RECALL 20V-623. *JS

THE REAR SPOILER FLEW OFF ON THE HIGHWAY AND HIT A VEHICLE. THIS HAPPENED IN OVERLAND PARK KS ON HIGHWAY 435.

TL* THE CONTACT OWNS A 2011 RANGE ROVER SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V623000 (STRUCTURE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER JAKE KAPLAN NORWOOD LOCATED AT 449 NEPONSET ST, NORWOOD, MA 02062 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS YET NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

THERE IS A RECALL FOR THE SPOILER DETACHING FROM THE CAR AS OF 11/20/2020 HOWEVER THIS HAPPENED TO MY VEHICLE IN SEPT 2017 AND I HAD TO PAY FOR THE REPAIR AS THE DEALER REFUSED TO. AM I ELIGIBLE TO BE REIMBURSED FOR THIS NOW.

GAS LEAKING FROM THE FLANGE WHILE DRIVING. FLANGE WAS REPLACED. I WOULD LIKE TO REPORT THIS REPAIR AS A CONCERN. I HAVE NEVER OWNED A VEHICLE THAT HAD A GAS LEAK. I LOST MY SENSE OF SMELL 20 YEARS AGO AND WOULD NOT HAVE KNOW OF THE GAS SMELL IF MY DAUGHTER HAD NOT MADE ME AWARE OF IT. I SPOKE WITH THE DEALER ABOUT A POTENTIAL RECALL INVESTIGATION ON THE FLANGE AND THEY WERE UNAWARE OF ANY RECALL INVESTIGATION. THIS IS A VERY DANGEROUS ISSUE AND SHOULD BE A RECALL BY LAND ROVER.

TL* THE CONTACT OWNS A 2011 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT WHILE CLOSING THE REAR HATCH DOOR, IT WAS DISCOVERED THAT THE REAR SPOILER HAD LOOSENED AND WAS NOT PROPERLY SECURED TO THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER LAND ROVER BEDFORD LOCATED AT 404 S RIVER RD, BEDFORD, NH 03110, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 75,000.

WHILE DRIVING ON THE FREEWAY, THE REAR TOP SPOILER CAP FLEW OFF COMPLETELY. I AM AWARE OF 4 RECALLS ON THIS PARTICULAR VEHICLE AND THIS IS ONE OF THEM. I WOULD LIKE ALL 4 RECALLS TO BE FIXED. NEED TO BE CONTACTED ASAP TO TAKE CARE OF THESE RECALL ISSUES. THANK YOU

PURCHASED THE VEHICLE 07/10/2020 CHECK ENGINE LIGHT CAME ON 8/17/2020 CALLED THE WARRANTY COMPANY TOOK IT TO REDWOOD CITY RANGE ROVER DEALERSHIP 8/18 (SEE BELOW INVOICE) PAID FOR CAR RENTAL THROUGH THAT TIME. PICKED UP RANGE ROVER ON 8/31. CHECK ENGINE LIGHT CAME BACK ON 9/14 (SEE BELOW INVOICE) WITH GAS SMELL TOOK IT STRAIGHT TO DEALERSHIP GOT ANOTHER RENT A CAR PAID FOR SERVICES 9/18 CALLED CARVANA AND SPOKE WITH ALEX 9/18 TO LET THEM KNOW I ONLY HAD THE RANGE ROVER FOR 2 MONTHS MINUS THE 2 WEEKS THE DEALERSHIP HAD IT TO FIX AND I HAVE BEEN HAVING "MAJOR" PROBLEMS WITH THE VEHICLE. I WAS TOLD BY "ALEX' (HE WOULD NOT GIVE ME THE INITIAL OF HIS LAST NAME) APOLOGIZED AND SAID THERE WAS NOTHING CARVANA COULD DO. HE STATED THE DEALERSHIP PROBABLY DID SOMETHING TO THE GAS TUBES OR LOOSENED SOMETHING. I TOLD HIM I WANTED TO SPEAK WITH A MANAGER OR I AM CONTACTING THE BBB AND THE AUTOMOTIVE ASSOCIATION BECAUSE THE PROBLEMS I AM HAVING WITH THE RANGE ROVER ARE NOT "MINOR" THESE WERE "MAJOR" PROBLEMS AND FAULTY ENGINE, GAS, AND THE OTHER REPAIRS COULD HAVE BEEN DISASTEROUS TO MY CHILDREN AND MY LIFE HAD IT SPARKED OR RAN HOT. ALEX SAID HE WOULD HAVE SOMEONE CONTACT ME. HE LATER CALLED AND SENT A TEXT A HOUR LATER ASKING FOR COPIES OF THE INVOICE AND SAID THE MANAGEMENT TEAM AND MAINTENENCE IS REQUESTING IT TO LOOK OVER. I HAVE YET TO HEAR ANYTHING ELSE FROM CARVANA. DURING THIS TIME THE VEHICLE HAVE BEEN DRIVEN ON FREEWAY, CITY STREETS, IN MOTION, TAKEN TO THE GAS STATION. (INVOICES ARE ATTACHED)

TL* THE CONTACT OWNED A 2011 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT WHILE THE VEHICLE WAS EITHER IN PARK OR IN DRIVE, THE RPM'S WOULD REV WITHOUT WARNING. DUE TO THE FAILURE, THE VEHICLE WOULD LUNGE FORWARD WHILE IN DRIVE. THE CONTACT STATED THAT AFTER PLACING THE VEHICLE INTO REVERSE, SHE PLACED THE VEHICLE INTO DRIVE AND LIGHTLY DEPRESSED THE ACCELERATOR PEDAL; THE VEHICLE THEN LUNGED FORWARD INDEPENDENTLY WITHOUT WARNING CAUSING THE VEHICLE TO DRIVE OVER A 4 FEET WALL AND THEN COLLIDED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT WAS TRANSPORTED FROM THE SCENE OF AN ACCIDENT TO A LOCAL HOSPITAL WHERE SHE WAS TREATED FOR A BROKEN BACK. THE OTHER DRIVER REPORTED NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS INITIALLY TOWED FROM THE SCENE OF ACCIDENT TO AN INDEPENDENT COLLISION CENTER. THE CONTACT'S INSURANCE COMPANY THEN TOWED THE VEHICLE TO ANOTHER INDEPENDENT COLLISION CENTER WHERE THEY DEEMED THE VEHICLE TOTALED. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 162,000. *LN*JB

SMELL OF FUEL ON THE PASSENGER SIDE OF VEHICLE, GET NOTICEABLY STRONGER AFTER DRIVING VEHICLE. AFTER INSPECTING AROUND THE TOP OF THE FUEL TANK I FOUND FUEL SQUIRTING OUT OF THE FUEL FILTER/PUMP WHICH IS SEATED IN THE TOP OF THE FUEL TANK. I HAD GONE ON LINE TO ASSISTED ME IN TRACKING DOWN THE ISSUE AND FOUND THIS IS A COMMON REPORTED ISSUE. MY VEHICLE ONLY HAS 111337 MILES ON THE ODOMETER AND I NOTICED A LOT OF THESE REPORTED ISSUE ARE FOR LAND ROVER VEHICLES THAT HAVE AROUND THE SAME MILAGE.

THIS ISSUE OCCURRED IMMEDIATELY AFTER LAND ROVER REPLACE THE RECALLED AIRBAGS WITH A COMPLIMENTARY OIL CHANGE. MY MECHANIC SAYS THE TIMING CHAIN GUIDES WEAR PRE MATURELY CAUSING KNOCK IN MOTOR WHICH COULD LEAD TO CATASTROPHIC FAILURE. THERE IS AN UPDATED TIMING CHAIN , HOWEVER THIS JOB IS 2-4K DOLLARS TO COMPLETE. THE ENGINE HAD AN ODD KNOCKING SOUND BUT I HAD NO INDICATOR LIGHTS TO WARN ME TO SERVICE IT OR DO ANYTHING. LAND ROVER SERVICED MY VEHICLE AND DID WARN ME OR MAKE THE REPAIRS. WARRANTY IS OUT. I PURCHASED THIS VEHICLE NEW AT OVER $100,000 TO HAVE ENGINE PROBLEMS AFTER ONLY 8 YEARS IS ROBBERY!

THERE IS A STRONG SMELL OF GASOLINE IN THE CAB OF THE VEHICLE. A PRIVATE MECHANIC SAID THE 2011 MODELS ARE KNOWN TO HAVE ISSUES WITH THE GAS TANKS.

THE CAR WAS LEAKING GASOLINE. LIKE ANOTHER COMPLAINT ON THIS SITE AND OTHERS ON THE INTERNET, A PLASTIC FLANGE ON THE FUEL PUMP CRACKS. THE DEALERSHIP HAS NO IDEA OF THIS KNOWN PROBLEM. I BELIEVE THIS SHOULD BE A RECALL ITEM BECAUSE LEAKING FUEL IS UNSAFE AND CAN CAUSE A CATASTROPHIC FIRE, EXPLOSION AND LOSS OF LIFE.

WHEN I'M DRIVING ON THE PARKWAY THE VEHICLE ACCELERATES ON IT'S OWN TO 100MPH+ THEN IT CUTS OFF.

I WAS DRIVING ON THE HIGHWAY AT 65 MILES PER HOUR AND ALL OF A SUDDEN THE REAR ROOF SPOILER FLEW OFF AND HIT THE CAR BEHIND ME. AFTER DOING SOME RESEARCH I FOUND THIS PROBLEM TO BE COMMON. I WAS SURPRISED TO SEE THAT THERE WAS NO RECAL FOR IT AS IT IS A VERY SERIOUS HAZARD TO ALL DRIVERS NEAR WHEN IT HAPPENS. IF THE WEATHER WAS BAD IT COULD HAVE CAUSED A DEADLY ACCIDENT.

2011 LAND ROVER RANGE. CONSUMER WRITES IN REGARDS TO KNOCKING NOISE COMING FROM ENGINE. *LD THE CONSUMER STATED THE BRAKES WERE BAD AND UNSAFE. *TR

TL* THE CONTACT OWNS A 2011 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUEL INSIDE AND OUTSIDE THE VEHICLE. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE DUE TO THE ODOR. THE VEHICLE WAS TAKEN TO LAND ROVER TAMPA (11301 N FLORIDA AVE, TAMPA, FL 33612, (813) 930-2505) AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL FOR THE FAILURE AND THE VEHICLE'S WARRANTY HAD EXPIRED. THE DEALER DIAGNOSED THAT THE FUEL FILTER AND THE PLASTIC FLANGE AT THE TOP OF THE FUEL TANK FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

TAKATA RECALL. ALL LAND ROVER/JAGUAR 5.0 ENGINES FROM 2010 TO 2013 ARE AFFECTED BY TIMING CHAIN TENSIONER GUIDES. THIS WAS AN ENGINEERING ERROR ON OEM EQUIPMENT. TIMING GUIDES ARE MADE OF ALUMINIUM AND PISTON ON TENSIONER IS STEEL. ENGINE WILL DEVELOP A TICK/KNOCK. NOT ADDRESSING THE ISSUE WILL LEAD TO TIMING ISSUES AND ENGINE FAILURES. LAND ROVER/JAGUAR IS AWARE OF THE ISSUE AND FIX IS AT CONSUMER EXPENSE OF OVER $5K. THEY WILL INSTALL A NEWLY DESIGNED GUIDE WITH A STEEL "BUTTON" INSERT FOR PISTON TO REST ON. IVE SEEN POSTS WITH ISSUES ARISING AS LITTLE AS 7K MILES. NO CHECK ENGINE LIGHTS WITH THIS ISSUE. THIS ISSUE SHOULD'VE BEEN ADDRESSED AS A RECALL.

TAKATA RECALL LAND ROVER REFUSES TO REPLACE AIRBAGS BECAUSE WE LIVE IN ANCHORAGE, AK. NO DEALERSHIP IN ANCHORAGE

KNOWN PROBLEM , HOWEVER LAND ROVER NA HAS NOT ADDRESSED . TIMING CHAIN GUIDES WEAR PRE MATURELY CAUSING KNOCK IN MOTOR WHICH COULD LEAD TO CATASTROPHIC FAILURE . AS A MECHANIC THIS IS A SAFETY CONCERN THIS IS A VERY POPULAR ISSUE WITH THE 2010-2012 5.0L MOTORS . THERE IS AN UPDATED TIMING CHAIN QUIDE , HOWEVER THIS JOB IS 2-4K DOLLARS TO COMPLETE .

SMELLS LIKE GAS. DEFECTIVE FUEL FLANGE.

WHILE ATTEMPTING TO CHANGE A FLAT TIRE USING THE FACTORY SUPPLIED VEHICLE JACK, THE JACK FELL OVER AND CAUSED THE VEHICLE TO FALL, PINNING MY HAND IN BETWEEN THE SPARE TIRE AND THE REAR LEFT FENDER. THE VEHICLE WAS STATIONARY AT THE TIME WITH THE EMERGENCY BRAKE ENGAGED. MY HAND WAS PINNED FOR ABOUT 3-5 MINUTES BEFORE MY SON AND A GOOD SAMARITAN WERE ABLE TO LIFT THE VEHICLE OFF OF MY HAND. I LATER HAD X-RAYS DONE, WHICH WERE NEGATIVE. MY HAND WAS CUT AND BRUISED, SO I DID HAVE TO GET A TETANUS SHOT.

SIDE CURTAIN AIRBAGS DEPLOYED SPONTANEOUSLY SENDING FRAGMENTS OF METAL AND PIECES OF PLASTIC INTO THE INTERIOR OF THE CAR. THE CAR WAS DRIVING AT 16 MPH ON A NEIGHBORHOOD STREET.

I WAS DRIVING DOWN THE FREEWAY AT APPROXIMATELY 70 MPH WHEN MY SUNROOF EXPLODED FOR NO APPARENT REASON. IT SOUNDED LIKE A SHOT GUN WENT OFF IN MY CAR AND SCARED ME SO BAD I NEARLY LOST CONTROL OF THE VEHICLE. I LITERALLY THOUGHT I WAS BEING SHOT AT. IT TOOK ME A SECOND TO REALIZE WHAT HAD HAPPENED. I LOOKED AROUND AND THERE WAS GLASS ALL OVER MYSELF (DRIVER), AND THE FRONT SEATS. MOST OF THE GLASS LANDED IN MY CHILD'S CAR SEAT ON THE REAR DRIVERS SIDE. THANKFULLY HE WASN'T IN THE VEHICLE. THIS IS A SERIOUS PROBLEM. I THOUGHT AT FIRST IT WAS A ROCK THAT BOUNCED OFF THE GLASS ON THE SUNROOF, BUT THERE WAS NOT A MARK ON THE ROOF OF THE CAR. I FILED AN INSURANCE CLAIM AND THEY ARE REPAIRING IT THIS COMING SATURDAY. IN THE MEANTIME I HAVE SHUT THE SUNROOF COVER TO MAKE SURE GLASS ISN'T COMING THROUGH THE CAR.

2011 RANGE ROVER. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR. UPDATED 10/24/2017*JS

TL* THE CONTACT OWNS A 2011 LAND ROVER RANGE ROVER L322. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V374000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LAND ROVER OF DALLAS, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE CONTACT WOULD RECEIVE ANOTHER LETTER ONCE THE PARTS BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I HAVE AN ID NUMBER 10984367 BUT BELIEVE THE DOCUMENTS WERE NOT UPLOADED. THESE ARE IMPORTANT DOCUMENTS RECOGNIZING HILTON HEAD LAND ROVER WAS AWARE OF OTHER REAR SPOILER DETACHMENTS OTHER THAN MINE. PLEASE NOTE SERVICE MANAGER DENIED EVER HAVING HEARD OR SEEN OF THIS BUT SERVICE ADVISOR BOB ROBERTSON SAID HE HAD JUST SEEN IT A FEW MONTHS BEFORE. I HAVE ENCLOSED THE DOCUMENT STATING ADHESIVE FAILURE. THIS IS EXTREMELY DANGEROUS. I HAVE ATTEMPTED TO HANDLE THIS THROUGH LAND ROVER NA AND THE DEALERSHIP BUT HAVE HAD NO RESULTS. I BELIEVE THIS POSES A DANGER TO THE PUBLIC IF LEFT UNCHECKED.

AT 55 MPH TRAVELING ON GA HIGHWAY 17, THE REAR SPOILER SPONTANEOUSLY DETACHED FROM THE FRAME. A PIECE OF THE SPOILER SURROUNDING THE REAR CAMERA SHEARED FROM THE BULK OF THE SPOILER AND WAS LEFT DANGLING FROM THE AUTOMOBILE. I WAS ABLE TO FIND THE SPOILER IN A DITCH FORTUNATELY NOT BEING HIT BY VEHICLES BEHIND ME. I CALLED LAND ROVER OF HILTON HEAD, SPOKE WITH, AND DROVE THE AUTO TO THE SERVICE MANAGER, THOMAS. HE TOLD ME THAT HE HAD NEVER SEEN OR HEARD OF THIS AND IT MUST HAVE BEEN MY FAULT FOR BUMPING THE REAR WINDOW ON A GARAGE DOOR ( NOTE NO MARKS NOTED AS REFLECTED IN LATER NOTE FROM SAME DEALERSHIP). (ALSO NOTE THE SPOILER AND REAR CAMERA ARE MOUNTED MUCH LOWER THAN THE REAR WINDOW WHEN OPEN AND THUS NOT SUSCEPTIBLE TO ALLEGED CAUSE. MULTIPLE CALLS TO DAYNA, CUSTOMER SERVICE REPRESENTATIVE AT LAND ROVER N.A. NO RESOLUTION. RETURN TRIP TO SERVICE DEPARTMENT WITH ANOTHER SERVICE PERSON REVEALED HIS FINDINGS, INCLUDED AND ATTACHED. HE STATED THIS WAS NOT UNCOMMON AND SHOWED ME A REPORT FROM ANOTHER VEHICLE 3-4 MONTHS PREVIOUS AT THE SAME DEALERSHIP. PLEASE NOTE THAT ON OTHER VEHICLES INCLUDING MERCEDES 2016 E SERIES RECALLS FOR SIMILAR PROBLEMS FOR INSPECTION AND REPLACEMENT. THE SERVICE DEPARTMENT HAS NEGLECTED THE SERIOUSNESS OF THIS ISSUE. HAD ANYONE BEEN FOLLOWING ME, A SERIOUS ACCIDENT COULD HAVE OCCURRED, ESPECIALLY WITH A MOTORCYCLE. RESULTING DAMAGE AND POSSIBLE DEATHS WOULD THEN HAVE BEEN DIRECTED TOWARD ME PERSONALLY AND LAND ROVER OF N.A. I HAVE INCLUDE MULTIPLE COMMUNICATIONS, NAMES, PICTURES, ETC TO SHOW THE INHERENT DANGER IN THE ADMITTED FAILED ADHESIVE PROBLEM. SIMPLY READING THE SECOND SERVICE PERSONS EVALUATION SHOWS THEIR KNOWLEDGE OF THIS DANGER. I HAVE MULTIPLE PHONE CALLS AND THREE EMAILS TO FURTHER DOCUMENT. I BELIEVE IMMEDIATE ACTION SHOULD BE TAKEN ON THESE SPOILERS TO PREVENT POTENTIAL DEATHS

TAKATA RECALL. THIS RECALL HAS BEEN FOR ALMOST 1 YEAR, AND LAND ROVER HAS NOT DONE ANYTHING ABOUT IT. I BASICALLY CANNOT DRIVE WITH ANY PASSENGERS IN THE FRONT SEAT.

TL* THE CONTACT OWNS A 2011 LAND ROVER RANGE ROVER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL. MY RANGE ROVER IS A PART OF THE AIRBAG RECALL AND I'M UNABLE TO TRADE-IN THE CAR WHILE THE RECALL IS OPEN. I NEED TO BE ABLE TO TRADE-IN THE CAR, AS I'D LIKE TO PURCHASE A NEW CAR.

TL* THE CONTACT OWNS A 2011 LAND ROVER RANGE ROVER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V374000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE FUEL GAUGE IS NOT WORKING PROPERLY IT SHOWED A QUARTER TANK OF GAS LEFT, BUT THE CAR RAN OUT OF GAS. VERY CONCERNED ABOUT MY FAMILY RUNNING OUT OF GAS ON THE HIGHWAY. COULD BE A DANGEROUS SITUATION.

ON OR ABOUT SEPTEMPBER 2013 I PURCHASED LANDROVER FROM HORNBURG DEALERSHIP FOR A PRICE OF $50,500. IN OCTOBER 2013 TRANSMISSION FAULT LIGHT CAME ON THEN OFF CONTACTED THE DEALER FOR REMEDY. IN SEPTEMBER 2013 INSPECTED THE AIR SUSPENSION WAS FAULTY REMEDIED IN 2015 CONTACTED THE DEALER FOR REMEDY. IN SEPTEMBER 2013 TO INSPECTED FOR TRANSMISSION LIGHT CONTACTED THE DEALER FOR REMEDY. IN SEPTEMBER, 2014 TIRES WAS REPLACE INCORRECT TIRES ON VEHICLE CONTACTED THE DEALER FOR REMEDY. IN AUGUST 2015 TRANSMISSION FAULT LIGHT CAME ON AND OFF CONTACTED THE DEALER FOR REMEDY. IN SEPTEMBER 2015 TRANSMISSION FAULT LIGHT CAME ON MULTIPLE TIMES CONTACTED THE DEALER FOR REMEDY. IN OCTOBER 2015 TRANSMISSION LIGHT CAME ON MULTIPLE TIMES CONTACTED THE DEALER FOR REMEDY. BEEN HAVING ISSUES WITH MY 2011 LAND ROVER BACK AND FORTH TO THE DEALER FOR REMEDY. DESPITE REPEATED ATTEMPTS AT REPAIR BY LANDROVER FOR THE RECORD THE SERVICE REMAINS DEFECTIVE AND THEREFORE THERE HAS BEEN A FAILURE AND REFUSAL TO CONFORM THE PRODUCT TO ITS EXPRESS WARRANTY UNDER THE LAW.

TL* THE CONTACT OWNS A 2011 LAND ROVER RANGE ROVER L322. THE CONTACT STATED THAT THE WEATHER STRIP FRACTURED AND THERE WAS A BURNING PLASTIC ODOR IN WHICH THE STRIP WAS BEING DAMAGED BY THE TIRES ON THE REAR DRIVER'S SIDE. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPLACED THE WEATHER STRIP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

TL* THE CONTACT OWNS A 2011 LAND ROVER RANGE ROVER L322. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V039000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED WITH EXCESSIVE FORCE, BUT FAILED TO STOP THE VEHICLE. THE CONTACT ACTIVATED THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPLACED THE HYDRAULIC BRAKE BOOSTER, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 03/24/15*LJ UPDATED 10/20/2015*JS *CN

ON JANUARY 3, 2014 (FRIDAY) MY YOUNG DAUGHTER AND I WERE ON WAY TO THE AIRPORT TO PICK UP MY SON. WE WERE ON 110 FWY WHEN SUDDENLY A WARNING "WARNING - BRAKE PADS WORN" CAME ON AND DISAPPEARED QUICKLY. I WAS SKEPTICAL, BUT I HAD TO GO AND PICK UP MY SON. BRAKES SEEMED TO WORK OK. I DROVE EXTREMELY SLOW IN SLOW LANE. ON OUR WAY BACK HOME, THE CAR STARTED TO MAKE LOUD METAL GRINDING NOISE EVERY TIME I BRAKED. I ASKED MY BOYFRIEND, ART, TO CALL PASADENA LAND ROVER TO ASK IF I SHOULD HAVE THE CAR TOWED. WE WERE TOLD TO BRING THE CAR ON SATURDAY MORNING. WE TOOK THE CAR IN SATURDAY MORNING TO LAND ROVER DEALER. I WAS ADVISED THAT NOT ONLY ALL THE BRAKE PADS WERE BAD, I HAD TO REPLACE THE ROTOR. I ENDED UP PAYING $1,679.99. DUE TO INSUFFICIENT AND INADEQUATE WARNING, NOT ONLY IT PUT MY CHILDREN AND MYSELF IN DANGER, CAUSED ADDITIONAL UNNECESSARY EXPENSES. I CONTACTED LAND ROVER CUSTOMER SERVICE AND FILED A COMPLAINT. DESPITE LEAVING MESSAGES, WE HAVE NOT BEEN ABLE TO SPEAK TO ANYONE. I AM EXTREMELY CONCERNED. WHAT IF WE WERE ON A LONG TRIP ON FREEWAY AND BRAKES FAIL. WHEN AND HOW WILL I KNOW IF BRAKE PADS ARE GOING BAD. *TR

I WAS TRYING TO PARK THE CAR AND WAS AT A LOW SPEED. THE BRAKES DID NOT RESPOND. I THEN STOOD UP, HOLDING ON TO THE STEERING WHEEL. THE CAR THEN STOPPED. A SIMILAR INCIDENT HAPPEND ABOUT THREE OR FOUR MONTHS AGO WHEN MY HUSBAND WAS DRIVING THE CAR. *TR

CHICCO KEYFIT 30 BASE KEEPS COMING LOOSE. I'VE HAD THE INSTALLER COME OUT AT LEAST THREE TIMES TO INSTALL AND RETIGHTEN THE BASE. FINALLY WE RESORTED TO USING LOCKING CLIPS INSTEAD OF THE LOCKING MECHANISM ON THE BASE, WHICH HAS SPRUNG. I HAVE PICTURES IF NEEDED. *TR

WHILE DRIVING VEHICLE STRAIGHT ON A 2 LANE ROAD, SUDDENLY HAD TO SWERVE LEFT TO AVOID A CAR COMING OUT OF A PARKING LOT WITHOUT LOOKING - AND WITHOUT ANY WARNING THE POWER STEERING TOTALLY FAILED - AND I COULD NOT PULL THE HEAVY TRUCK BACK INTO THE LANE - AND ALMOST HAD A HEAD ON COLLISION!! MORE DISTURBING IS THE FACT THAT UPON INSPECTION, LAND ROVER AND THE LOCAL DEALER, LAND ROVER MAIN LINE IN PA, ADMITTED THIS HAPPENED TO ANOTHER CUSTOMER - BUT HAVE NO IDEA WHY THIS HAPPENED AND CAN NOT ASSURE THAT IT IS REPAIRED!!! THIS IS A DANGEROUS ISSUE! THERE MAY BE OTHER UNSUSPECTING DRIVERS ON THE ROAD IN 2011 RANGE ROVERS WHO MAY HAVE A HEAD ON COLLISION IF THIS HAPPENS TO THEM BECAUSE THE WHEEL IS VERY, VERY HEAVY TO TURN WITHOUT THE POWER ASSIST STEERING - AND - WHEN NOT EXPECTING THAT SUDDEN LOSS OF POWER ASSIST - THE RECIPE FOR DANGER IS HEIGHTENED! *TR

WHILE DRIVING ON HIGHWAY AT SPEED, THE VEHICLE SUFFERED A COMPLETE POWER FAILURE. THE HEADLIGHTS TURNED OFF, THE ENGINE SHUT DOWN, THE DASHBOARD WENT DARK, AND THE POWER STEERING FAILED CAUSING ME TO SWERVE PARTIALLY OUT OF MY LANE (I WAS ON A CURVE). THE POWER THEN CAME BACK ON AND THE VEHICLE RESUMED FUNCTIONING NORMALLY. *TR

TL* THE CONTACT OWNS A 2011 LAND ROVER RANGE ROVER SPORT (N/A). WHILE THE CONTACT WAS AT A COMPLETE STOP, HE NOTICED SMOKE AND A STRONG BURNING ODOR. THE CONTACT INSPECTED UNDERNEATH THE HOOD WITH THE GEAR PLACED IN PARK AND THE ENGINE IN OPERATION. THERE WERE SMALL FLAMES ERUPTING FROM THE BOTTOM OF THE ENGINE. THE ENGINE WAS TURNED OFF IMMEDIATELY AND THE FLAMES WERE NO LONGER VISIBLE. THERE WAS NO PERSONAL INJURY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 6,200. THE VIN WAS UNAVAILABLE.