2011 Lincoln MKZ 4 DR AWD

During a braking event that caused my ABS to activate, my brake pedal traveled almost all the way to the floor. I was able to stop the car without accident but feel unsafe driving it. After much research I located Ford safety recall 19S54 which describes my issue exactly, unfortunately Ford has decided to only issue the recall for model years 2006 to 2010.

SECONDS AFTER STARTING AND DRIVING APPROX 200 FEET MY, 2011 LINCOLN MKZ HYBRID , CARS POWER STEERING STOP WORKING. ON THE MESSAGE CENTER ON THE DASH LITE UP LISTING THE POWER STEERING ASSIST FAILURE IN RED LETTERS. I STOPPED TURN THE KEY OFF RESTARTED THE CAR UPON STEERING WAS NORMAL, THIS HAS HAPPENED 4 TIMES IN THE LAST TWO MONTHS, I HAD THE FORD DEALER,"MULLAHEY FORD" IN ARROYO GRANDE LOOK AT IT. HE STATED THAT NO CODES CAME UP SO THEY WOULD NOT DO ANY REPAIRS, WE PURCHASED A FULL WARRANTY, $3500 FOR REPAIRS BUT HE WASNT WILLING TO REPAIR IT SINCE NO CODES AROSE ON THE CARS COMPUTER.

My brakes completely gave out forcing me to use the handbrake. I took it to a Ford service shop and they said the problem was the HYDRAULIC CONTROL UNIT. The part itself is on hold due to a recall. However, my car has not been placed on the recall list. I ended up paying out of pocket to have it fixed but was advised that Ford could reimburse me once NHTSA sends the recall notice. Side note: Ford was the third shop I took it to. The other two mechanics could not diagnose the problem. The attached invoice has my name wrong. It's [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

MY CAR COULDN'T BREAK, SUDDENLY GOT WARNING WHILE DRIVING THROUGH A PARKING LOT BY WALMART STORE. RED "CHECK BRAKE SYSTEM" YELLOW "SERVICE ADVANCE TRAC" "BREAK" AND "ABS" DASH LIGHTS STARTED POPPING UP AND I COULD NOT EVEN BREAK A LITTLE BIT EVEN AFTER STEPPING ON THE BREAK PEDAL REAL HARD, I WAS FORTUNATE ENOUGH TO NOT HAVING ANYONE IN FRONT OF ME ON THE PARKING LOT AS I ABSOLUTELY COULDN'T BREAK!!!!!! I PUT MY BLINKERS ON AND PLACED THE CAR IN PARKING GEAR, YET IT WOULDN'T STOP!! I FINALLY HAD TO TURN OFF THE IGNITION THEN THERE WAS A BIG SHAKE AND THE ENGINE STALLED FINALLY AND VEHICLE CAME TO A HALT. VEHICLE HAD TO BE TOWED TO THE LOCAL DEALERSHIP VIA AAA TOWING. THE LOCAL LINCOLN DEALERSHIP DID NOT SHOW ANY CONCERN AND WERE COMPLETELY IGNORANT OF MY NARRATING THIS TO THEM. THEY SIMPLY SLAPPED A CHARGE OF $3061 AND SAID THAT IT NEEDS REPLACING ABS MODULE AND A CHANGE OF HCU (HYDRAULIC CONTROL UNIT) AND STATED THAT THERE IS NO RECALL ON THESE COMPONENTS. I CALLED LINCOLN GLOBAL TO PLACE A COMPLAINT AND TO CHECK IF THIS WAS A 'KNOWN' ISSUE WITH LINCOLN MKZ 2011 MODEL. THEY SAID CURRENTLY THEY DO NOT HAVE A RECALL ON THIS COMPONENT. I STRONGLY BELIEVE THIS IS A SERIOUS SAFETY CONCERN AS IT AFFECTS BRAKES DIRECTLY AND THERE IS ZERO POSSIBILITY TO STOP THE VEHICLE. I WAS FORTUNATE THIS OCCURRED IN A PARKING LOT WHERE THERE WAS NOT ANYONE IN FRONT OF MY VEHICLE WHILE IT OCCURRED. WHILE I'M WORKING WITH THE DEALERSHIP ON GETTING THE PRICE OF THE SERVICE A LITTLE DOWN, THATS NOT OF MY MAIN CONCERN. THE BRAKE FAILURE OF THIS NATURE COULD BE FATAL FOR BOTH DRIVER/PASSENGER AND PEOPLE ON THE WAY OF THE VEHICLE. PLEASE LODGE THIS AS A RECALL INVESTIGATION/COMPLAINT. THERE IS NO ISSUE FOUND WITH THE BREAK PADS OR BREAK LINING, DRUM ETC. ALL ARE NORMAL. VEHICLE IS REGULARLY MAINTAINED WITH SAME LINCOLN DEALERSHIP AT ALL TIMES AT ALL GIVEN INTERVALS.

I WAS DRIVING, NORMALLY AROUND TOWN. MY BRAKES HAVE BEEN WORKING FIND AND NORMAL UP UNTIL THIS POINT. THEN, ALL OF SUDDEN I WENT TO PRESS MY BRAKES AND THE PEDAL ALMOST WENT TO THE FLOOR. LUCKILY, THERE WAS NOT ANY CARS IN FRONT OF ME OR WAS AT AN INTERSECTION. SEVERAL WARNING LIGHTS CAME ON: CHECK ENGINE WRENCH, ABS LIGHT, SERVICE ADVANCE TRACK AND E BRAKE LIGHT. SO, I WAS CLOSE TO MY HOME AND I DROVE IT SLOWLY TO MY HOUSE AND CHECKED UNDERNEATH THE HOOD. THE BRAKE FLUID LEVEL WAS FINE AND NO BRAKE LINE LEAKS WHATSOEVER. NEXT, I RESEARCHED THE PROBLEM ONLINE AND FOUND OUT THAT IT IS AN ABS MODULE FAILURE. I ALSO FOUND OUT THAT FORD HAD A RECALL ON THEIR ABS SYSTEM, BUT FOR ONLY YEARS 2006-2010. GO FIGURE, THE NEW MODULE COSTS OVER $500 PLUS, THEN LABOR CHARGES AND A DEALER HAS TO REPROGRAM THE ABS SYSTEM. WOW, WHAT A SUPER EXPENSIVE UNFORESEEN REPAIR PILL.

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT STATED WHILE MAKING A TURN FROM A STOP SIGN, THE STEERING WHEEL BECAME HARD TO MANEUVER. AS A RESULT, THE VEHICLE WAS HIT ON THE FRONT PASSENGER SIDE BY ANOTHER VEHICLE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG DEPLOYED INJURING HIS GIRLFRIEND. HIS GIRLFRIEND SUSTAINED CUTS TO THE STOMACH AS THE CONTACT STATED IT SEEMED THAT METAL SHRAPNEL HAD DEPLOYED FROM THE AIR BAG. THE PASSENGER IN THE REAR MIDDLE ALSO SUSTAINED INJURIES TO THE HIP. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE CONTACT STATED PRIOR TO THE COLLISION, HE CONTACTED ST AUTO SALES INC (4545 GLENWOOD RD, DECATUR, GA) TO MAKE THEM AWARE OF THE STEERING WHEEL FAILURE. THE CONTACT STATED THAT THEY ADVISED HIM TO ADD STEERING FLUID TO THE RESERVOIR. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSIS AFTER THE COLLISION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.*DT

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE, THE POWER STEERING BECAME INOPERABLE. THE POWER STEERING SENSOR LIGHT, STABILITY CONTROL LIGHT AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE STARTED. CENTRAL FLORIDA LINCOLN (2055 W COLONIAL DR, ORLANDO, FL 32804, (407) 841-4550) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

WHILE DRIVING DOWN THE HIGHWAY WITH NO WARNING MY ENGINE STARTED KNOCKING REAL BAD AND THEN I LOST ALL POWER DUE TO THE ENGINE STOPPING. HAD I BEEN ON AN INTERSTATE WITH LOTS OF TRAFFIC THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION. AFTER A TOW AND TAKING THE CAR TO A FORD DEALERSHIP. I FOUND OUT THAT THE WATER PUMP FAILED AND ALLOWED COOLANT TO GO INTO THE OIL PAN, CAUSING DAMAGE TO THE BEARING ON THE PISTONS. AFTER RESEARCH I FOUND THIS IS A DESIGN FLAW WITH FORDS 3.5 ENGINE AND MILLIONS OF CARS ARE ON THE ROAD NOW THAT WILL EVENTUALLY EXPERIENCE THIS FAILURE. I HAVE RECENTLY HAD THE CAR INTO A FORD DEALERSHIP AND HAD THEY TOLD ME OF THIS PROBLEM AND THE FIX WAS TO REPLACE THE WATER PUMP BEFORE IT FAILED, I WOULDN'T HAVE BEEN SUBJECTED TO THIS DANGEROUS DRIVING CONDITION AND MY ENGINE WOULDN'T NOW BE A PAPERWEIGHT.

TL* THE CONTACT OWNS 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE DOOR LATCH DETACH ON THE DRIVER SIDE. THE CONTACT STATED THAT HER HUSBAND NOTICED THE DOOR WAS AJAR WHEN ATTEMPTED TO DRIVE AND WAS UNABLE TO CLOSE. THE VEHICLE WAS TAKEN TO DCH FORD OF THOUSAND OAKS (3810 THOUSAND OAKS BLVD, WESTLAKE VILLAGE, CA 91362) AND WAS DIAGNOSED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.*DT*JB *BF THE CONSUMER STATED THAT THE LATCH WAS REPAIRED ON 8/25/2020.*AS

THE DOOR HATCH IS BROKEN, , IT IS HARD TO SHUT AND LATCH THE DOOR. THE DOOR ALTHOUGH SHUT AND LATCHED HAS COME OPEN WHILE THE VEHICLE HAS BEING DRIVEN. THIS HAS OCCURED SEVERAL TIMES. IT IS UNSAFE TO DRIVE THIS CAR.

STEERING ON VEHICLE WENT OUT IN MID MARCH 2020 DUE TO RECALL ON LINCOLN MKZ. VEHICLE HAS BEEN BACK TO DEALER THREE TIMES FOR AN EXTENDED AMOUNT OF TIME TWICE WITH NO RENTAL VEHICLE. NEED TO USE THIS CAR TO GO OUT OF TOWN AFTER THE DEALER INFORMED ME THE CAR SITS AND WAITS FOR A RESPONSE FORM LINCOLN HOTLINE MOST OF THE TIME. NEED TO USE THIS CAR TO GO OUT OF TOWN LINCOLN ADVISED THEY WOULD NOT EXTEND ME ANY TIME OF RENTAL OR REIMBURSEMENT FOR THIS ISSUE WHICH IS A RECALL THAT CAN NOT BE REPAIRED CORRECTLY AND HAS LEFT ME WITH OUT MY VEHICLE FOR MULTIPLE WEEKS. LINCOLN CASE # [XXX]. THE SUPERVISOR FROM LINCOLN CALLED ME SAID SHE REALLY WAS NOT FAMILIAR WITH MY CASE AND THEN TOLD ME THE CAR WENT IN FOR RECALL IN JAN AND I HAD TO CORRECT HER. SHE HAD NO REAL FACTS AND THE EMPLOYEE WAS BETTER THAN THE SUPERVISOR BECAUSE SHE TOLD ME SORRY [XXX] TO MANY TIMES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE TREAD SEPARATED FROM THE TIRE BODY ON A REPLACEMENT FIRESTONE TIRE. THE REPLACEMENT WAS MADE BY FIRESTONE BECAUSE OF A RECALL FOR THE SAME PROBLEM. THE TIRE HAD SEVERAL THOUSAND MILES ON IT SINCE IT WAS REPLACED. THE TREAD STARTED SEPARATING SEVERAL WEEKS BEFORE WE HAD IT REPLACED WITH A GOODYEAR TIRE.

WHEN PULLING OUT OF DRIVEWAY THE FRONT PASSENGER DOOR OPENED. WASN'T ABLE TO LATCH THE DOOR. I HAD TO PUT A BUNGEE CORD TO KEEP DOOR FROM OPENING. THE CAR ISN'T SAFE TO DRIVE. THE VEHICLE WILL BE TOWED TO GET REPAIRED.

I STARTED MY CAR AND PRESSED THE PEDAL TO SHIFT INTO REVERSE AND STARTED TO BACK UP FROM A PARKING SPOT. THE PEDAL SUDDENLY WENT TO THE FLOOR AND THE CAR KEPT MOVING, PULLED THE EMERGENCY BRAKE. HAD WARNING LCD ICONS IN RED ABOUT BRAKES. TRIED SHUTTING CAR OFF AND RESTARTING TO SEE IF CONDITION CHANGED, NO CHANGE, PEDAL WENT TO FLOOR AND NO PRESSURE. CHECKED FOR LEAKS UNDER CAR AND NO LEAKS OF BRAKE FLUID WERE PRESENT. AS I COULD BUILD PRESSURE SLOWLY AND HAD THE EBRAKE, I DROVE SLOWLY TO THE NEAREST DEALER. WHILE DRIVING OTHER MESSAGES CAME ON TO SERVICE ADVANCE TRAK AND THE YELLOW WRENCH. PEDAL WOULD MAKE CONTACT WITH BRAKES AT THE VERY LOWEST POINT OR BY PUMPING BRAKES OTHERWISE I WOULD HAVE NOT DRIVEN TO THE NEARBY DEALER. I COULD HAVE GOTTEN INTO A SERIOUS ACCIDENT HAD THIS HAPPENED AT HIGHER SPEEDS THAN BACKING OUT OF A SPOT BECAUSE ITS SO SUDDEN AND YOUR STOPPING DISTANCE IS GREATLY AFFECTED EVEN WITH SOMETHING SO SLOW AS ADJUSTING A PARKING JOB. CAR HAD AROUND 96,140 MILES WHEN IT HAPPENED. THIS IS A VERY DANGEROUS CONDITION AS EVEN AT LOW SPEEDS I NEEDED A LARGE DISTANCE TO STOP SAFELY BEFORE CARS IN FRONT OF ME. CAR IS AT THE DEALER AND WAS JUST QUOTED 1,100 DOLLARS BUT THIS DOES SEEM TO BE THE SAME ISSUE I READ ABOUT FOR PREVIOUS YEARS RECALLS AND SHOULD BE INVESTIGATED.

THE HYBRID MODE DOES NOT WORK ANYMORE AFTER 9 YEARS. THE VEHICLE HESITATES UPON ACCELERATION. IT WILL ONLY RUN ON THE INTERNAL COMBUSTION ENGINE EVEN THOUGH THE BATTERY IS FULLY CHARGED. FORD KNOWS ABOUT THE PROBLEM AS NOTED IN THEIR OASIS 8922.

LIKE 2,000,000 OTHER FORD AND LINCOLN VEHICLES ALREADY UNDER RECALL, MY DRIVER'S SIDE DOOR LATCH IS DEFECTIVE. YESTERDAY, WHEN I WENT TO OPEN THE DOOR, THE HANDLE SWUNG OPEN WITHOUT OPENING THE DOOR. AFTER DOING SOME ONLINE RESEARCH, I FOUND THIS IS AN EXTENSIVE PROBLEM AFFECTING FORD AND LINCOLN VEHICLES MANUFACTURED BETWEEN 2010 THROUGH 2015. PLEASE EXPAND YOUR RECALL TO INCLUDE THE 2011 TO 2012 LINCOLN MKZ'S IN ADDITION TO TO 2013 THROUGH 2015 MKZ'S ALREADY UNDER RECALL.

I WAS TRAVELING DOWN A HILL THAT ENDS WITH A STOPLIGHT ON A BACKROAD IN THE CITY. THE LIGHT TURNED RED, I APPLIED MY BRAKES AND MY FOOT WENT TO THE FLOOR WITH NO BRAKE PRESSURE. I WAS ABLE TO PULL OVER AND USE MY EMERGENCY BRAKE TO STOP ME. THERE WAS NO FLUIDS VISIBLE.

CAR IN QUESTION: 2011 LINCOLN MKZ HYBRID, 163,287 KM (101,484 MILES). DRIVING ON A CITY STREET ALL OF THE SUDDEN WARNING LIGHTS COME ON: ABS, TRACTION CONTROL, GIANT WRENCH, P/BRAKE LIGHT, SERVICE ADVANCETRAC. BRAKE PEDAL ALL THE WAY TO THE FLOOR, I BLEW A STOP SIGN, AS CAR WAS SLOWING DOWN, BUT THAN JUST ROLLED THRU THE INTERSECTION. HAD TO USE A PARKING BRAKE TO COME TO A COMPLETE STOP WHEN I WAS LOOKING FOR A SAFE SPOT TO PULL OVER. HAD TO REPLACE HYDRAULIC CONTROL MODULE AND ABS MODULE.

CAR IN QUESTION: 2011 LINCOLN MKZ HYBRID, 90,379 MILES DRIVING ON A HIGHWAY, WRENCH LIGHT COMES ON, CHECK ENGINE LIGHT COMES ON, NO POWER FROM THE ENGINE WHEN APPLYING A THROTTLE. DUE TO A VEHICLE BEING A HYBRID, COAST ON BATTERY POWER TO A SHOULDER. THROTTLE BODY HAD TO BE REPLACED. THERE WAS A RECALL FOR A FORD FUSION AND A MERCURY MILAN FOR THE SAME PROBLEM, BUT NO RECALL FOR A LINCOLN MKZ AND NO RECALL FOR A HYBRID. ALTHOUGH THEY USE EXACTLY THE SAME PART NUMBER FOR A THROTTLE BODY.

THE VEHICLE REMAINED WITHOUT BRAKES WHILE DRIVING. ONE WEEK AND I HAVE NO NEWS. PLEASE CALL LINCOLN AND HOW THE CAR CARRIES FOR 8 YEARS, THEY DID NOT WANT TO DO ANYTHING WHEN IT IS SOMETHING OF SAFETY AND LIFE.

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHILE THE CONTACT'S WIFE WAS DRIVING AND ATTEMPTING TO APPLY THE BRAKES, THE BRAKE PEDAL LOWERED SLOWLY. THE CONTACT STATED THAT HIS WIFE STRUCK A FLOWER POT ON A NEARBY LAWN AND HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REPAIRED THE MASTER CYLINDER, BUT THE FAILURE RECURRED. THE CONTACT RETURNED THE VEHICLE TO THE CERTIFIED MECHANIC WHO DISCOVERED A MECHANISM UNDER THE BRAKE PEDAL THAT PROHIBITED THE BRAKE PEDAL FROM BEING ABLE TO BE DEPRESSED APPROPRIATELY. THE MECHANISM WAS REMOVED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE; HOWEVER, THE CONTACT HAD NOT YET RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS 40,000. THE CONSUMER STATED THERE WAS AN OBSTRUCTION ABOVE THE GAS AND BRAKE PEDALS. THE OBSTRUCTION PREVENT THE DRIVER FROM APPLYING THE NECESSARY PRESSURE TO THE PEDALS. A MECHANIC STATED THE FAILURE WAS DUE TO POOR RESPONSE TIMING OF THE VEHICLE'S MASTER CYLINDER. THE MASTER CYLINDER WAS REPLACED, BUT THE FAILURE RECURRED SEVERAL MORE TIMES. THE VEHICLE WAS INVOLVED IN 2 ACCIDENTS DUE TO THE FAILURE.*JS *JS *JS

THE FIRST TIME IT HAPPENED WAS WHILE DRIVING WHEN MY WHEEL LOCKED UP AND I WAS UNABLE TO TURN IT AT ALL. IT HAPPENED AGAIN AFTER GAS AT A GAS STATION, I WAS STATIONARY BUT THE STEERING WHEEL STILL LOCKED UP.

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. WHILE THE CONTACT ENTERED THE DRIVEWAY AT APPROXIMATELY 3 MPH, THE STEERING SEIZED AND THE POWER STEERING ASSIST AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT MANAGED TO DRIVE THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING ASSIST FAILED AND NEEDED TO BE REPLACED. GRIFFIN PHILLIS FORD (PA-257, SENECA, PA 16346, (814) 676-9295) REPROGRAMMED THE STEERING THREE ADDITIONAL TIMES, BUT THE SAME FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 24287519. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 74,700.

WRENCH APOEARS AND CAR SUDDENLY GOES IN LIMP MODE WHILE DRIVING.

I WAS DRIVING AT ROUGHLY 35MPH SUDDENLY AND WITHOUT ANY WARNING LIGHTS OR CHIMES, MY BRAKES LOST PRESSURE, THE PEDAL THEN SUNK TO THE FLOOR. UPON PUMPING THE BRAKES A FEW TIMES I WAS ABLE TO SLOW TO A STOP BUT THE PEDAL THEN CONTINUED TO SINK TO THE FLOOR. UPON GOING ALL THE WAY TO THE FLOOR, THE CAR BARELY STOPS AND PULLS HARD LEFT, AS IF THE PASSENGER SIDE FRONT BRAKES AREN'T WORKING.

WHILE DRIVING THE CAR SEND A FAULT CODE OF SERVICE POWER STEERING AND LOSS OF POWER STEERING HAPPENS IMMEDIATELY. TOOK THE CAR TO THE DEALERSHIP THEY SAID THEY FIXED THE ISSUE (REPLACED POWER STEERING MOTOR AND REPROGRAMMED). PICKED UP THE CAR AND WITHIN 16 HOURS AS I WAS MAKING A TURN THE SAME ISSUE HAPPENED. THE CAR IS CURRENTLY STILL AT THE DEALERSHIP WITH NO SOLUTION TO THE PROBLEM. THERE SEEMS TO BE A RECALL OUT FOR 2011 MKZ FOR THIS REASON BUT FOR SOME REASON MY CAR VIN DOESN'T PULL UP THAT RECALL.

AT ANY GIVEN TIME THE BRAKES WILL GO OUT IN THE CAR AND GIVE A FAULT CODE TO CHECK ABS SYSTEM. THIS HAS HAPPENED 4 TIMES OVER A 2 YEAR PERIOD, ONE OF THOSE TIMES I WAS GOING 55 MPH AND WENT TO STOP AT A YELLOW LIGHT. MY BRAKES FAILED AND I ENDED UP RUNNING THE RED LIGHT ALMOST HITTING A CAR STARTING TO CROSS FROM THE OTHER DIRECTION. ONCE YOU SHUT OFF THE CAR AND TURN IT BACK ON THE BRAKES WORK AGAIN LIKE NOTHING WAS EVER WRONG. I TOOK THE CAR TO THE DEALERSHIP AND THEY WERE NOT ABLE TO FIND ANYTHING WRONG WITH THE CAR. EACH TIME IT HAS DONE THIS THE DEALERSHIP CAN'T FIND ANYTHING WRONG. I'VE SEEN OTHER PEOPLE HAVING THE SAME ISSUE THAT HAS CAUSED ACCIDENTS, I'M NOT SURE WHY THERE HASN'T BEEN ANYTHING DONE ABOUT IT YET.

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHEN ATTEMPTING TO MOVE THE VEHICLE INTO THE LEFT LANE, A BEEPING SOUND WAS HEARD AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE CHECK ENGINE, POWER STEERING SERVICE NOW, AND ADVANCETRAC SYSTEM INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRIC POWER ASSIST AND STEERING GEAR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 101,069.

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE WHEELS ON THE VEHICLE WERE LEAKING AIR. THE CONTACT DROVE TO BILL KNIGHT LINCOLN VOLVO (4111 S MEMORIAL DR, TULSA, OK 74145) FOUR TIMES. THE DEALER SANDED DOWN THE CORROSION ON THE INTERIOR OF THE RIM AND MOUNTED IT BACK ON THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY FOUR YEARS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING OBAUGH FORD INC. (13 LEE JACKSON HWY, STAUNTON, VA) ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB

TAKATA RECALL. MY AIRBAG INDICATOR LIGHT REMAINS ON. BASED ON RESEARCH IT INDICATES THAT MY FRONT AIRBAGS MAY NOT ACTIVATE DURING AN ACCIDENT. THIS LIGHT APPEARED A FEW WEEKS AGO. THIS IS CONCERNING AS I OFTEN TRAVEL WITH SMALL CHILDREN AND MAKES ME WONDER ABOUT THE SAFETY OF EVERYONE IN THE CAR. UNABLE TO SALE CAR DUE TO THIS ISSUE. I DO NOT WANT TO PAY FOR A REPAIR IN WHICH THE MAKERS OF TAKATA INFLATORS ARE RESPONSIBLE FOR REPAIRING.

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS APPLIED AND TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS TOWED TO CRAFT HYUNDAI (2625 LAKESIDE DR, LYNCHBURG, VA 24501, (434) 455-7060) WHERE IT WAS DIAGNOSED THAT THE CALIPERS, FRONT BRAKE PADS, MASTER CYLINDER, AND BRAKE HYDRAULIC CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE PARTS NEEDED TO BE REPLACED AGAIN. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

GOT IN MY CAR PUT IT IN REVERSE AND LOST POWER STEERING. FORD SAID ONLY SOME MKZ HYBIRDS ARE RECALLED BUT MINE ISN'T ON THE LIST. EVIDENTLY FROM WHAT I READ ALL OF THEM SHOULD BE RECALLED. MY CAR ONLY HAS 76,000 MILES ON IT SOME PEOPLE WAS A LOT LESS. I WAS LUCKY I WASN'T DRIVING AT THE TIME. WE LIVE ON A FIXED INCOME AND CAN'T AFFORD THE COST TO GET IT FIXED AT THE DEALERSHIP WHO WILL CHARGE A FORTUNE. I BOUGHT THIS CAR A MONTH AGO USED AND NOW AM OUT THE MONEY I PAID FOR IT. I PAID CASH.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LINCOLN OF PARAMUS (LOCATED AT 670 NJ-17, PARAMUS, NJ 07652, (201) 649-1700) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

P0016 CODE CAME UP.. LINCOLN ADVISES REPAIR WILL BE OVER $5000.00 TO FIX AND I SHOULD TRADE IN AND GET NEW CAR. JUST MADE LAST PAYMENT AND CAR ONLY HAS 66, 000 MILES ON IT. P0016 IS PART OF CLASS ACTION LAWSUIT. WATER PUMP IS LEAKING ON TIMING CHAIN WHICH WILL EVENTUALLY SEIZE ENGINE.

"TAKATA RECALL" - I DO NOT WANT THEM TO EXPODE SO I WOULD LIKE TO GET THEM FIXED IF POSSIBLE.

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHILE OPERATING THE VEHICLE, THE LOW TIRE PRESSURE INDICATOR ILLUMINATED, WHICH MEANT THE AIR PRESSURE WAS LOW. UPON INSPECTION, IT WAS DISCOVERED THAT THE LIPS OF THE WHEEL RIMS WERE CORRODED AND DAMAGED, WHICH CAUSED AIR TO LEAK FROM THE TIRES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. IRWIN LINCOLN MERCURY (4032 RT 9 SOUTH, FREEHOLD, NJ) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000. *TT*JB

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE UNINTENTIONALLY ACCELERATED. ALSO, WHEN THE BRAKE AND THE ACCELERATOR PEDAL WAS DEPRESSED AT THE SAME TIME, THE PEDAL TRAVELED TO THE FLOORBOARD. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO JACK DEMMER LINCOLN (21531 MICHIGAN AVE, DEARBORN, MI 48124, (313) 274-8800) WHERE THE CONTACT WAS INFORMED THAT THE ONLY WAY THE VEHICLE COULD BE DIAGNOSED WAS IF THE FAILURE OCCURRED WHILE AT THE DEALER. THE FRONT END OF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,273 AT THE TIME OF THE CRASH. *TT*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. NICK MAYER FORD (6200 MAYFIELD RD, MAYFIELD, OH 44124) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN JUNE OF 2016. THE DEALER (FORD LINCOLN OF FRANKLIN, 1129 MURFREESBORO RD, FRANKLIN, TN 37604) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

HIGH MOUNT (3RD) BRAKE LED LIGHT FAILED. LOCATED ABOVE THE HEADLINER AND IS A ONE PIECE REPLACEMENT. VERY COSTLY TO REPLACE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAXWELL FORD (5000 SOUTH IH 35 FRONTAGE ROAD, AUSTIN, TEXAS 78745, (512) 443-5000) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

"TAKATA RECALL" WE ARE BEING MESSED ABOUT WITH THE LOCAL FORD LINCOLN DEALERSHIP AT PINES FORD, IN HOLLYWOOD, FLORIDA. SEVERAL MONTHS AGO THEY SAID THEY HAD ORDERED THE REPLACEMENT AIRBAGS, THEN THEY SAID THEY HAD A DELIVERY BUT THEY WERE NO GOOD AND HAVE NOW RE-ORDERED. WE ARE STILL WAITING. HOW LONG DOES IT TAKE TO ORDER THESE AIRBAGS? WE ARE ELDERLY SENIORS AND ALTHOUGH WE FEEL WE ARE GOOD DRIVERS THERE ARE SO MANY BAD DRIVERS OUT THERE, WHERE AN ACCIDENT COULD HAPPEN AND THE AIRBAG INFLATES CAUSING POSSIBLE DEATH. CAN YOU DO ANYTHING TO HURRY THIS ALONG?

TAKATA NOTICE AND DASHBOARD WHERE AIRBAGS ARE.FASH IS SPLITTING AND DEALER SAID CAN'T BE FIXED. HAVE TO ORDER AND PAY FOR A NEW DASH. I RECEIVED A CLASS ACTION NOTICE ABOUT AIRBAGS. DEALER CHECKED AND NO RECALLS I CONCERNED

TAKATA RECALL. MY DEFECTIVE AIRBAGS HAVE NEVER BEEN REMEDIED. OFFER OF TEMPORARY RENTAL CAR NEVER DONE. DEALERSHIP SAS THEY DON'T HAVE ANY AVAILABLE TO THEM. I CAN'T DRIVE CAR. WHAT AM I SUPPOSED TO DO? NEED HELP.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN 2017. THE DEALER (VISTA FORD WOODLAND HILLS, 21501 VENTURA BLVD, WOODLAND HILLS, CA 91364) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL TAKEN THE VEHICLE TO HAVE THE TAKATA INFLATORS TO BE REPAIRED, [ NO PARTS ]

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER, INFINITY OF SOUTH ATLANTA (4201 JONESBORO RD, UNION CITY, GA 30291. 678-263-3688) WAS CONTACTED AND CONFIRMED THAT PARTS ARE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE DEALER AUTO NATION FORD (817-370-5200, 5300 CAMPUS DR, FORT WORTH, TX 76119) HAD BEEN UNABLE TO DETERMINE WHEN THE REMEDY AND PART MAY BE SUPPLIED TO SCHEDULE THE RECALL REPAIRS FOR AN APPOINTMENT WITHIN A REASONABLE TIME FRAME CONCERNING NHTSA CAMPAIGN NUMBERS: 16V384000 (AIR BAGS) AND 14E028000 (EQUIPMENT). IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE YET. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL ON 2011 LINCOLN MKZ. I NO LONGER HAVE THE VEHICLE, SO I DO NOT HAVE THE VIN.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS), WHICH INDICATED THAT THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GWINNETT PLACE LINCOLN (3230 SATELLITE BOULEVARD, DULUTH, GA 30096, 678-823-7999) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 13580567 N4L1Z. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL- IT HAS BEEN ALMOST 2-1/2 YEARS SINCE I RECEIVED THE RECALL NOTICE..I CONTINUE TO DRIVE MY CAR AS IT IS MY ONLY MEANS OF TRANSPORTATION...WHEN WILL LINCOLN BE FORCED TO MAKE REPAIRS? I AM VERY CONCERNED ABOUT THE SAFETY OF MY VEHICLE...

EARLY THIS SUMMER THE FRONT PASSENGER DOOR OPEN/LOCK MECHANISM BROKE. THE DOOR CAN NOT BE LOCKED. IT CAN BE OPENED FROM INSIDE BUT WITH MORE FORCE THAN USUAL. A FEW MONTHS LATER THE VERY SAME PROBLEM OCCURRED WTH THE DRIVER SIDE, FRONT, MECHANISM. THIS SEEMS TO BE A DESIGN FLAW AND NOT A COINCIDENCE.

REF. PREVIOUS COMPLAINT NO. 11104176 - RECALLED SINCE JULY 2016. APRIL 1018 SUPPLIED RENTAL CAR - SAID MY AUTO COULD NOT BE DRIVEN UNTIL REPAIRED. I WANT MY CAR REPAIRED. SEEMS OVER 2 YEARS SHOULD BE ENOUGH TIME. I DON'T LIKE THE RENTAL - I WANT MY CAR BACK. OFFERED TO SELL TO THEM - BUT THEY WOULD RATHER WASTE MONEY ON RENTAL RATHER THAN SATISFY A CUSTOMER.

I, AS WELL AS MY MECHANIC, WANT TO KNOW WHY LINCOLN GETS OUT OF TAKING CARE OF THEIR DEFECTIVE TAILLIGHT ISSUE ON VEHICLES THAT HAVE SALVAGE TITLES? IT WOULD BE ONE THING IF THE LIGHTS WERE DAMAGED OR DESTROYED IN THE ACCIDENT - BUT IF A CAR HAS BEEN BACK ON THE ROAD FOR YEARS, YET MEETS THE OTHER CRITERIA - WHY SHOULD I HAVE TO PAY FOR TAILLIGHTS THAT WENT OUT AT 60,000 MILES? IT'S A SAFETY ISSUE. THIS ISN'T A WINDOW SWITCH, IT'S SOMETHING I CAN BE TICKETED FOR OR CAN CAUSE AN ACCIDENT. PLEASE EXPLAIN TO ME WHY THIS SAFETY ISSUE IS OPTIONAL FOR THE LINCOLN COMPANY. MINE HAS BEEN OUT FOR A YEAR, I LOST MY JOB DUE TO HEALTH ISSUES SEVERAL YEARS AGO, HAVE NO MONEY TO DEAL WITH IT - AND YOU HAVE MADE IT SO LINCOLN DOESN'T HAVE TO. I HAVE TALKED TO THEM LOCALLY, THEIR CORPORATE NUMBER - AND MY MECHANIC HAD ME CONTACT THE STATE PATROL PERSON WHO DEALS WITH DEALERS. NOBODY CARES.

THE PROBLEM IS, EVERY TIME THEY REPLACED THE PART THE NEW PART WAS NO GOOD EITHER AND BROKE BACK DOWN TAKING OUT OUR POWER STEERING OUT TIME AND TIME AGAIN AND 'INCREASING THE RISK OF ACCIDENT' LIKE THE RECALL LETTER TO FORD AND LINCOLN DEALERS SENT BY MICHAEL BERARDI SAID IT WOULD. I HAVE A COPY. THE RESPONSE AS CAN BE SEEN ENCLOSED REVISITED DAY ONE WHEN WE CALLED LINCOLN ABOUT THE RECALL, AND THEY TOLD US IT WASN'T UNDER RECALL. YOU DON'T KNOW YOUR OWN RECALL AND YOUR CALLING IT A WARRANTY. PART ONE OF THE RECALL REPROGRAMS THE POWER STEERING CONTROL MODULE IF IT IS THROWING A CODE. SECTION 2 THEN KICKS IN, AND IF IN THE NEXT 100,000 MILES THE MODULE GOES WRONG IT GETS REPLACED AT YOUR COST FOR PARTS, LABOR, ETC. YET, NOT ONLY WAS I TOLD NO GO PAY FOR IT MYSELF THE FIRST TIME, NOW AFTER THE 6TH BREAKDOWN AND MY PLEA FOR HELP THEY ANSWER AS CLUELESSLY AS THE FIRST. THEY ARE ALSO ADDRESSING A RECALL AS A WARRANTY. NOR COULD YOU EVEN FILL IN MY VEHICLE TYPE WHERE THAT WENT WHEN YOU HAD ALL THE INFO IT'S A LINCOLN MKZ HYBRID

TAKATA RECALL - DEAKER HAS HAD MY CAR SINCE 4/05/18. HAVE RENTAL BUT THEY NOW WANT ME TO COME GET THE CAR - WOULD NOT ALLOW ME TO DRIVE HOW 4/05. THIS IS 75 MILES AWAY & HARDSHIP FOR ME SINCE HUSBAND IS DISABLED. DON'T HAVE ANY IDEA WHEN AIR BAG WILL BE REPAIRED. HAVE NOT BEEN ABLE TO USE CAR SINCE JULY 2016 EXCEPT WHEN I ALONE WOULD BE DRIVING. HELP!!!! PREVIOUSLY REPORTED COMPLAINT.

WE TOOK IT IN FOR THE POWER STEERING RECALL WE DISCOVERED WHEN WE LOST ALL POWER STEERING AND ALMOST CRASHED. THE DEALERSHIP IS FIXING IT FOR THE 5TH TIME IN 6 WEEKS AND IT WON'T FIX. WE KEEP DANGEROUSLY LOOSING POWER STEERING. WERE MINISTERS AND SERVE AT OUR OWN COSTS WE CAN'T AFFORD TO BE IN DANGER AND NOT BE ABLE TO TRUST OUR CAR. THEY WON'T STOP TRYING TO FIX WHAT CLEARLY THEY CAN'T FIX. WE FEEL THEY SHOULD REPLACE THE VEHICHLE. OUR POWER STEERING HAS NOW GONE OUT WHILE DRIVING 5 TIMES. IT'S DANGEROUS AND WE FEEL LINCOLN WHO INITIALLY SAID IT WASN'T ON RECALL WHEN WE CONTACTED THEM IS BEING IRRESPONSIBLE BY NOT PROTECTING US BY TAKING BACK THEIR DEFECTIVE AND DANGEROUS VEHICHLE THAT WE ARE STILL MAKING PAYMENTS ON. IT ONLY HAS 62,000 MILES ON IT THERE SHOULD BE NO REASON FOR THIS

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. UPON STARTING THE VEHICLE, THE STEERING FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS THEN SHIFTED INTO DRIVE AND THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) AT CHERRY FORD (363 HARLEM AVE, PEOTONE, IL), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE AS THE SYMPTOMS RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS INFORMED THAT THE RECALL REPAIR CORRECTED THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. *TT UPDATED 9/24/18*JB

TAKATA RECALL LETTER RECEIVED OVER TWO YEARS AGO. STILL NO FIX AVAILABLE. THE ONLY ADVICE I GET IS DO NOT ALLOW A PASSENGER TO SIT ON FRONT PASSENGER SIDE. IT HAS BEEN WAY TOO LONG. I HATE DRIVING MY CAR WITHOUT USING THE PASSENGER SIDE. I WILL NEVER BUY ANOTHER LINCOLN. I WASN'T ALLOWED TO GO TWO YEARS WITHOUT MAKING A PAYMENT.

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WHILE THE VEHICLE WAS IN OPERATION. THE DEALER (GANLEY LINCOLN, 6930 PEARL RD, MIDDLEBURG HEIGHTS, OH 44130, (440) 845-6000) REPLACED THE ELECTRONIC POWER STEERING UNIT. TWO MONTHS LATER, THE FRONT SUSPENSION ASSEMBLIES FAILED AND THE CONTACT CONTINUED TO HEAR AN ABNORMAL NOISE. THE MANUFACTURER ISSUED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THREE STEERING TSBS AND ONE SUSPENSION TSB WERE ISSUED, BUT NO RECALLS FOR THE SUSPENSION. THE MANUFACTURER PROVIDED NO REMEDY OTHER THAN SUGGESTING THAT THE DEALER REPLACE THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. *LN

"TAKATA RECALL". LINCOLN RECALL #16S26, NHTSA RECALL #16V384. DATE OF RECALL: JUNE 1, 2016. AS OF MAY 16, 2018, WE HAVE HAD NO SUCCESS IN GETTING THIS PROPERTY RESOLVED, AFTER SEVERAL PHONE CALLS.

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE CONTACT CALLED THE DEALER (BELL FORD/LINCOLN IN ADRIAN, MICHIGAN, 517-265-8187) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. WE PURCHASED THIS CAR NEW APR 11, 2011 FROM MACK HAIK LINCOLN IN GEORGETOWN TX. WE HAVE SINCE RECEIVED TWO SAFETY RECALL NOTICES BUT GET NO HELP FROM THE DEALER. OUR LAST RECALL NOTICE INCLUDED A WARNING NOT TO ALLOW PASSENGERS IN THE RIGHT FRONT SEAT.

SAFETY RECALL NOTICE 16S26 / NHTSA RECALL 16V-384 - DATED JULY 2016 OR ALMOST TWO YEARS AGO AT WHICH TIME NOTIFIED NOT SAFE FOR ANYONE TO SIT IN PASSENGER SEAT DUE TO POSSIBLE DEPLOYMENT OF THAT AIR BAG WHICH COULD CAUSE SERIOUS INJURY OR EVEN DEATH. WE NEED TO USE THE PASSENGER SEAT. ANY IDEA WHEN THIS WILL BE REMEDIED?

DRIVERS FRONT DOOR LATCH DOES NOT RETURN TO LATCHED POSITION.

TAKATA RECALL. I WAS NOTIFIED 22 MONTHS AGO ABOUT THE PASSENGER AIR BAG. LINCOLN HAS DONE NOTHING AND CONTINUES TO DELAY REPLACING THE AIRBAG. MEANWHILE, HONDA AND TOYOTA HAVE HELPED THEIR CUSTOMERS. HOW CAN THEY GET BY WITH THIS? I THINK THEY SHOULD BE REQUIRED TO MAKE THE RECALLS BEFORE SELLING NEW CARS.

WHY IS THIS RECALL REPAIR TAKING SO LONG

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (2085 GULF TO BAY BOULEVARD, CLEARWATER FL, 33765) STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2011 LINCOLN MKK. CONSUMER WRITES IN REGARDS TO DEFECTIVE TIRE ROD. *LD *JS

RECEIVED RECALL NOTICE JULY 2016. CALLED NUMEROUS DEALERSHIPS AND THEY HAVE NO PARTS TO MAKE REPAIR. DO YOU KNOW IF THEY WILL EVER MAKE REPAIR? CANNOT ALLOW PASSENGERS TO SIT IF PASSENGER SEAT. WHY WOULD THEY USE GOOD AIR BAG FOR DRIVER AND AN INFERIOR BAG FOR PASSENGER. MUST BE TO SAVE MONEY.

CAR LOST ALL POWER ON THE EXPRESS WAY. PULL OVER TO THE SIDE, AFTER A WHILE GOT ENGINE GOING AGAIN AND CHECK ENGINE LIGHT CAME ON. CHECKED IT AT THE MECHANIC SHOP THE NEXT DAY AND ELECTRONIC THROTTLE BODY, SHOWED A MALFUNCTION OF A THROTTLE VALVE. WE WERE IN A VERY A DANGEROUS CIRCUMSTANCE. DANGEROUS POSITION WHEN THE CAR LOST POWER ON THE EXPRESS WAY.

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION LINCOLN IN CLEARWATER, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (OROVILLE FORD, 1350 ORO DAM BLVD E, OROVILLE, CA 95965 (530) 533-3313) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (AL PACKER FORD WEST PALM BEACH, 1530 N MILITARY TRL, WEST PALM BEACH, FL 33409, (561) 689-6550) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE, THE INTERIM RECALL NOTICE STATED THAT THE CONTACT WOULD NEED TO WAIT TO RECEIVE A SECOND LETTER. THE MANUFACTURER STATED THAT THE PARTS MAY BECOME AVAILABLE IN THE SPRING OF 2018. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JONES FORD AT (843) 744-3311 (5757 RIVERS AVE, NORTH CHARLESTON, SC 29406) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL AM NOT ABLE TO SELL THIS CAR BECAUSE NO ONE FEELS IT IS SAFE TO DRIVE. THEREFORE, A $20,000 VEHICLE IS SITTING IN MY DRIVEWAY RUSTING AWAY !

I PURCHASED THIS CAR NEW IN JAN 2011. INTERMITTENTLY, THE ENTIRE SOUND SYSTEM STOPS WORKING (RADIO, CD PLAYER, AND NAVIGATION SYSTEM). THIS MEANS THAT IF, THE DRIVER HAS ENGAGED THE NAVIGATION SYSTEM RELYING ON THE VOICE INSTRUCTIONS WHICH SUDDENLY DO NOT WORK, HE/SHE MUST THEN LOOK AT THE SMALL SCREEN FOR UPCOMING TURNS AND OTHER INFORMATION MORE FREQUENTLY THAN WHEN THE VOICE INSTRUCTIONS ARE WORKING. IT GOES WITHOUT SAYING THAT TAKING ONES EYES OFF THE ROAD TO EXAMINE THE SCREEN INFORMATION IS UNSAFE. THE DEALER (ED HOWARD LINCOLN IN SARASOTA FL) HAS REPLACED THE "AUDIO CONTROL MODULE" TWICE: IN NOV 2014 AND IN DEC 2017. THIS LAST REPAIR ORDER MENTIONS "COMPUTER TESTS FOR CODE, U1214".

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LITHIA FORD LINCOLN (195 E AUTO CENTER DR, FRESNO CA 93710, PHONE: (559) 435-8400), BUT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/24/18 *JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16S26000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON JUNE 1, 2016. THE DEALER (YAKLIN FORD, 1200 N HWY 288 B, RICHWOOD, TX 77531, 979-265-4224) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECEIVED LEGAL NOTICE FOR OWNERS OF VEHICLES WITH TAKATA AIRBAG INFLATOR RECALL. LOCAL FORD DEALER INFORMED ME THAT THE REPLACEMENT PART IS NOT AVAILABLE.

TAKATA RECALL. I RECEIVED A NOTICE ABOUT THIS OVER A YEAR AND A HALF AGO AND STILL HAVE NO RESOLUTION. THE DEALER TELLS ME THERE IS NO REPLACEMENT AND THAT I AM DRIVING A DANGEROUS VEHICLE THAT COULD KILL ME AND MY PASSENGERS.

TAKATA RECALL I HAVE GOT NOTICE THAT THE PASSENGER AIRBAG IS DANGEROUSLY DEFECTIVE AND MUST BE REPLACED., AND I SHOULD "CONTACT YOUR NEAREST DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR". MY LOCAL DEALER (SANTA MONICA FORD) DOES NOT HAVE THE PARTS, AND CAN NOT SAY WHEN THEY WILL BE AVAILABLE. THE NOTICE FROM TK HOLDINGS IMPLIES THAT ALL REPAIRS SHOULD BE COMPLETED BY 27 DECEMBER. WHEN WILL THE PARTS BE AVAILABLE?

THE PASSENGER SIDE DOOR COULD NOT BE OPENED FROM THE INSIDE. ONLY THE OUTSIDE DOOR HANDLE COULD OPEN IT SUCCESSFULLY. THE DEALER HAS ORDERED PARTS FOR A REPAIR. HE INDICATED THAT THERE IS NO RECALL ON THIS ISSUE, ALTHOUGH I RECALL A NOTIFICATION ABOUT DOOR PROBLEMS. SEVERAL YEARS AGO THE LEFT DRIVER'S SIDE DOOR HAD THE SAME PROBLEM AND REQUIRED A DEALER FIX. THIS APPARENT DEFECT IN DOOR DESIGN POSES A POTENTIALLY SERIOUS SAFETY RISK IF AN OCCUPANT NEEDS TO EXIT THE VEHICLE IN AN EMERGENCY. IT SEEMS HIGHLY UNLIKELY THAT BOTH DOORS WOULD MALFUNCTION (AT DIFFERENT TIMES) IF THERE WAS NOT SOME INHERENT DESIGN DEFECT. IN BOTH INSTANCES THE INABILITY TO EXIT THE VEHICLE VIA THE USUAL INSIDE DOOR MECHANISM OCCURRED WHEN THE VEHICLE WAS PARKED

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ADVANTAGE FORD LINCOLN, 1031 CENTRAL AVE, DUARTE, CA 91010) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (SUNNYVALE FORD IN SUNNYVALE, CA, 408-522-0200) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AIRBAG RECALL ?

TAKATA RECALL. WHEN CONTACTED AFTER 6 MONTHS OF WAITING, FORD DEALER SAID TAKATA HAD DECLARED BANKRUPTCY AND THEY WEREN'T FIXING THEM UNTIL THAT WAS FINISHED.

TAKATA RECALL. WE WERE NOTIFIED IN 2016 THAT OUR VEHICLE IS ON THE TAKATA AIRBAG RECALL LIST. UPON CONTACTING OUR LINCOLN DEALER WE WERE TOLD THE AIRBAG WOULD BE REPLACED IN EARLY 2017. WE HAVE NOT HEARD BACK SINCE. IT IS NOW NOVEMBER 2, 2017.

TAKATA RECALL - CALLED DEALER (ROBINSON BROTHERS LINCOLN BATON ROUGE, LOUISIANA) AND THEY TOLD ME THEY DID NOT HAVE THE PARTS AT THIS TIME AND THAT I SHOULD WAIT FOR ANOTHER LETTER.

THE DEALER HAS NOT RESPONDED TO MY MANY CALLS FOR SERVICE

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MITCHELL LINCOLN (1222 RUCKER BLVD, ENTERPRISE, AL 36330, (334) 347-9201) CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DOWNS FORD, INC. AT (732) 349-2240 (360 HWY 37 EAST, TOMS RIVER, NJ 08753) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT ALSO CALLED ALL AMERICAN FORD POINT PLEASANT AT (732) 719-6100 (3306 BRIDGE AVE, POINT PLEASANT, NJ 08742) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHILE DRIVING 15 MPH, THE STEERING COLUMN SEIZED AND REQUIRED ADDITIONAL EFFORT TO OPERATE THE VEHICLE. THE VEHICLE WAS TAKEN TO NORM REEVES FORD SUPERSTORE (18900 STUDEBAKER RD, CERRITOS, CA), BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

TAKATA RECALL, I RECEIVED NOTIFICATION IN JULY 2016 OF RECALL AND THERE HAS NOT BEEN A RESOLUTION AS YET. SO I CONTINUE TO DRIVE WITH AIRBAGS THAT COULD DETRIMENTALLY HARM ME OR KILL ME BUT YET THERE HAS BEEN NO EFFORT TO RESOLVE THIS ISSUE.

TAKATA RECALL. MY CAR WAS RECALLED FOR THE PASSENGER AIR BAG 18 MONTHS AGO AND NOTHING HAS BEEN DONE. ALSO, I CALLED THE 888 424-9153 NUMBER TO FILE A LACK OF SERVICE COMPLAINT. I WAS PUT ON HOLD FOR 25 MINUTES AND THEN WAS DISCONNECTED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER FUTURE FORD LINCOLN OF CONCORD (2285 DIAMOND BLVD, CONCORD, CA 94520) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT WAS REFERRED TO THE MANUFACTURER AT 800-521-4140. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHILE THE DRIVER WAS ATTEMPTING TO OPEN THE FRONT DRIVER'S DOOR, THERE WERE FLAMES ON THE DOOR PANEL. THE DRIVER EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO GERMAIN LINCOLN (13303 TAMIAMI TRAIL N, NAPLES, FL 34110) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE AND THEY WOULD CALL THE CONTACT ONCE PARTS ARRIVED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY DID NOT KNOW WHEN PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GRAPE VINE FORD LINCOLN OF GRAPE VINE, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2011 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING ABOUT 10 MPH, THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED INTO A HOUSE. THERE WAS NO WARNING INDICATOR. ONLY THE DRIVER'S SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND TOWED AWAY. THE DEALER WAS CONTACTED AT: HOLMAN FORD/LINCOLN/MERCURY, ROUTE 38 WEST, MAPLE SHADE, NJ, WHERE IT WAS STATED THAT THE FAILURE WAS NOT A KNOWN ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. UPDATED 10/17/17*LJ *TR

TL* TAKATA RECALL THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SAM GALLOWAY FORD LINCOLN DEALER (LOCATED AT 1800 BOY SCOUT DR, FORT MYERS, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/25/17*LJ UPDATED 10/26/2017*JS

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHILE DRIVING VARIOUS SPEEDS, A STRONG CHEMICAL ODOR EMITTED FROM THE EXHAUST INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (RICHMOND FORD LINCOLN LOCATED AT 4600 W BROAD ST, RICHMOND, VA 23230; (804) 358-5521), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-521-4140 AND STATED THAT THEY WOULD GET BACK TO THE CONTACT; HOWEVER, HE NEVER HEARD FROM THEM SINCE DECEMBER. THE APPROXIMATE FAILURE MILEAGE WAS 64,358.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (OC WELCH LINCOLN, 4920 INDEPENDENCE BLVD, HARDEEVILLE, SC 29927, (843) 288-0100) STATED THAT THERE WAS NO INFORMATION AVAILABLE REGARDING PARTS DELIVERY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. WHILE DRIVING 20-30 MPH ON THREE OCCASIONS, THE POWER STEERING FAILED WITHOUT WARNING AND THE VEHICLE CRASHED INTO A CURB. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO CARMAN FORD LINCOLN (LOCATED AT 193 S DUPONT HWY, NEW CASTLE, DE 19720, PHONE: (302) 323-2300) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A WEEK LATER. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED CASE NUMBER: CAS12753414. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GATEWAY FORD (190 SYKES MOUNTAIN AVE, WHITE RIVER JUNCTION, VT, (802) 295-3124) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT WAS TRANSFERRED TO THE NHTSA HOTLINE. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

AT 44K MILS, PASSENGER SEAT SWITCH & MOTOR W/TRACK MALFUNCTIONED FOR SEAT SELDOM USED. RPR COST REDUCED TO $1145 DUE TO INADEQUATE DIAGNOSIS & 10 DAY WAIT FOR RETURN OF WRONG PARTS AND DEALER SUBLETS, PRIOR ELECTRICAL FAILURE OF DRIVER DOOR LATCH & LOCKING MECHANISM AT 39K MILES BOTH OCCURRENCES AFTER 5 YEAR WARRANTY BUT SUBSTANTIALY PRIOR TO 50K MILE WARRANTY. CARUSO LINCOLN DEALER WAS ABLE TO GET WARRANTY REPAIR DONE ON DOOR PROBLEM. I DID NOT EVEN ATTEMPT WARRANTY REPAIR ON SEAT PROBLEM PREFERRING TO PAY AND PAY OFF VEHICLE ASAP AND RID MYSELF OF IT.

MY WIFE GOT TO THE MALL AND TRIED TO GET OUT OF THE CAR AND THE DOOR WOULD NOT UNLATCH. SHE CALLED ME FRANTIC ASKING WHAT TO DO. SHE DID NOT DARE ASK A STRANGER, SO I TOLD HER TO WAIT AND I WOULD BE RIGHT THERE. SHE WAS VERY UPSET BY THE TIME I GOT THERE.-20 MIN. THE DOOR OPENED NORMALLY FROM THE OUTSIDE. LATER I TOOK THE DOOR APART AND FOUND THAT A PLASTIC PART OF THE HANDLE THAT TRANSFERS MOTION TO THE DOOR LATCH HAD BROKEN. THIS SEEMS LIKE A POOR DESIGN AND/ OR A POOR CHOICE OF MATERIAL. IN A DIFFERENT CIRCUMSTANCE OR LOCATION THIS COULD HAVE BEEN A LIFE THREATENING EVENT. I BELIEVE THE DESIGN OR MATERIAL SHOULD BE CHANGED BEFORE SOMEONE IS INJURED OR WORSE KILLED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PARK CITY FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE DEALER WAS CONTACTED AND STATED THAT THE MANUFACTURER WOULD INFORM THE CONTACT WHEN PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/21/17*LJ UPDATED 11/20/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/23/17*LJ *CN

"TAKATA RECALL" MANUFACTURE HAS FAILED TO REMEDY THIS SAFETY RECALL IN A TIMELY MANNER. IMMEDIATE LIFE OR PERSONAL INJURY AT RISK.

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE LATCH ON MY DRIVER'S SIDE DOOR SLIPPED. THE DOOR WON'T OPEN FROM THE INSIDE & GETS STUCK OPEN. THERE IS AN ACTIVE RECALL OF THE SAME NATURE ON OTHER YEARS, SAME MAKE & MODEL: FORD RECALL 15S16. ISSUE OCCURRED WHEN I WAS TRYING TO OPEN DOOR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - DIMINISHED TRADE IN VALUE

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. MY CAR WAS MANUFACTURED AT THE END OF 2010 AND IS NOW SIX YEARS OLD. I LIVE IN FLORIDA AND THE CAR HAS BEEN IN FLORIDA SINCE NEW IN CONDITIONS OF HIGH HEAT AND HUMIDITY. WITH THIS RECALL ISSUED IN JUNE 2016, I STILL HAVE NO WORD FROM LINCOLN OR FORD MOTOR COMPANY ON WHEN THIS WILL BE FIXED. PLEASE ASSIST. UPDATED 11/06/2017*JS

THE FRONT DRIVERS DOOR WILL NO LONGER OPEN FROM THE INSIDE. THIS STARTED ON SEPTEMBER 30, 2016 WHILE I WAS ON A ROAD TRIP. I THOUGHT MAYBE IT WAS A FUSE OR ELECTRICAL PROBLEM. I STARTED ROLLING THE WINDOW DOWN TO OPEN THE DOOR FROM THE OUTSIDE. WE WENT TO THE FORD DEALERSHIP AND WAS TOLD THE PART WAS BACK ORDERED BY MORE THAN 700 PARTS. IF WE HOLD TWO PARTS OF THE HANDLE AT THE SAME TIME WE CAN GET THE DOOR OPEN. I HAVE CARPAL TUNNEL AND THAT IS SOMETIMES DIFFICULT. WHEN I ASKED ABOUT A RECALL I WAS TOLD NOT YET BUT THE PROBLEM HAS BEEN CORRECTED IN LATER MODELS. IF IT IS EVER RECALLED WE WILL GET OUR REPAIR MONEY BACK. IT HAS BEEN SEVERAL WEEKS AND WE ARE STILL WAITING FOR THE PART. IF I AM IN AN ACCIDENT OR NEED TO GET OUT OF THE CAR IN A HURRY THIS IS DEFINITELY A SAFETY HAZARD. WHAT IF I LOSE POWER AND CANNOT GET THE WINDOW DOWN. I CAN NOT VALET PARK. I WAS TOLD AND WELL AS SAW IT ON THE INTERNET THAT THIS IS A WIDESPREAD PROBLEM WITH THE MKZS AND FORD FUSIONS. THIS IS A SAFETY HAZARD.

TAKATA RECALL LINCOLN HAS NO FIX AVAILABLE. I ASKED FOR LOANER/ALTERNATE CAR USE REIMBURSEMENT IN ACCORDANCE WITH MY WARRANTY ($35 /DAY CAR IS UNUSABLE SINCE JULY-22-2016 LETTER. LINCOLN REFUSED ANY ACCOMODATION WHATSOEVER.

TAKATA RECALL. NOTIFIED IN JULY. UNSAFE TO HAVE PASSENGER SEAT OCCUPIED. TOLD FIX WOULD BE AVAILABLE IN OCTOBER. OCTOBER AT AN END AND NO DATE SET. UNACCEPTABLE TO HAVE UNSAFE CONDITION UNRESOLVED AFTER FOUR MONTHS. THIS CAR OF LITTLE USE TO US AS IS. WIFE WILL NOT RIDE IN PASSENGER SEAT.

JUST OVER 5 YR WARRANTY AND ONLY 39K MILES OF 50K WARRANTY, WHEN PARKED, DRIVER'S DOOR LOCKING SYSTEM STOPPED WORKING PREVENTING DRIVER FROM OPENING DOOR TO EXIT WITHOUT ROLLING DOWN WINDOW WITH EXTREME DIFFICULTY AND/OR INABILITY IN PULLING OUTSIDE DOOR HANDLE. TO EXIT IN NML CASE OR IN CASE OF COLLISION. LINCOLN SVC REP STATES IT IS A NORMAL OCCURRENCE AND WILL COST $480.00 PLUS TO REPAIR BECAUSE IT IS JUST OUTSIDE OF THE 5 YEAR.WARRANTY.

I HAD HEARD A WHEEZING NOISE IN THE FRONT END SO I TOOK THE CAR TO MY MECHANIC. HE WAS UNABLE TO FIND A PROBLEM. A WEEK AFTER WHILE DRIVING THE CAR I WAS DRIVING AND AS I TURNED THE CAR COMPLETELY SHUT DOWN. TWO DAYS LATER IT BEGAN TO NOT DRIVE PROPERLY I TOOK THE CAR BACK TO THE MECHANIC AND SAID I HAD A BAD SENSOR BUT THE WATER PUMP WAS GOING BAD. HE STATED IT SHOULDN'T GO BAD IN THIS NEWER OF A CAR. MY CAR HAS BEEN UNDRIVABLE EVER SINCE. I'VE CALLED AROUND TO GET IT FIXED AS THOUGH IT SEEMS NOBODY HAS THE PROPER TOOLS TO FIX THIS ISSUE DUE TO THE FACT THE WHOLE ENGINE NEEDS TO BE REMOVED TO FIX THE PROBLEM.

TAKATA RECALL. I RECEIVED A LETTER IN JULY 2016 THAT MY PASSENGER AIRBAG WAS ON RECALL. THE LETTER STATED:" A RUPTURED INFLATOR MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH." IT IS NOW SEPT. 21, 2016 AND I HAVE BEEN CALLING LINCOLN COMPANY ASKING WHEN WILL MY AIRBAG PART BE AVAILABLE. IT WAS LEARNED THAT LINCOLN IS "IN THE DEVELOPMENT STAGE" TO PRODUCE THE PART! NOT ONLY DO THEY NOT HAVE A PART, THEY HAVE NOT EVEN DEVELOPED THE PART YET!!" I SPOKE TO THREE DIFFERENT PEOPLE AT LINCOLN CUSTOMER SERVICE AND A SUPERVISOR ABOUT THIS SITUATION. THEY ALL STATED THEY HAVE NO IDEA WHEN A PART WOULD BE AVAILABLE, EVEN THOUGH I AM IN FLORIDA ZONE A FOR THE MOST SERIOUS CASE OF INFLATOR MALFUNCTION. SINCE RECEIVING THE LETTER, I HAVE NOT ALLOWED ANYONE TO SIT IN THE FRONT SEAT PASSENGER SEAT.....AND WILL NOT UNTIL THIS MATTER IS FIXED. HENCE, I HAVE NOT HAD THE USE/ENJOYMENT/COMFORT OF THE AUTOMOBILE THAT I PURCHASED. THIS IS VERY UNACCEPTABLE. THE WORST PART OF THIS TO ME IS THAT THE THREE PEOPLE I SPOKE TO AT LINCOLN SAID, "IT IS SAFE TO DRIVE THE CAR AND USE THAT SEAT, SINCE THE LETTER DID NOT INDICATE A LOANER CAR WOULD BE ISSUED." HOW IN THE WORLD CAN ANYONE GET A LETTER LIKE THIS AND THEN THE COMPANY SAY THE LIKES OF "OH DON'T WORRY."???? THEIR LOGIC IS TOTALLY INSANE AND ILLOGICAL. UNFORTUNATELY, I UNDERSTAND THAT OVER 50 MILLION CARS+ ARE ON RECALL FOR THIS MATTER AND IT IS A NIGHTMARE FOR THE CAR COMPANIES. HOWEVER, I CAN NOT WORRY ABOUT THEM, I HAVE TO WORRY ABOUT MY GRANDSON, OR ANY OTHER PASSENGERS! HOW LONG WILL I HAVE TO MAKE PEOPLE SIT IN THE BACKSEAT OF MY CAR?????

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WE PURCHASED THE VEHICLE ON THE TEST-DRIVE REQUESTED THAT THE DEALERSHIP ADDRESS THE FRONT-END NOISE. HAVE TAKEN THE VEHICLE 3 SEPARATE TIMES FOR REPAIR OF THE FRONT-END NOISE. AFTER 3RD TIME AT REPAIR BY DEALER, DISCOVERED THE 'NOISE' WAS THE RIGHT FRONT STRUT AND BALL JOINT FAILURE. THE DEALERSHIP WE PURCHASED VEHICLE DID NOT CONSIDER THIS A SAFETY ISSUE. YOU COULD TAKE THE RIGHT-FRONT TIRE AND SHAKE FROM SIDE-TO-SIDE WITH ALL TIRES ON THE GROUND. WE HAVE HAD TO SPEND OVER $2000 AND HAVE NOT BEEN ABLE TO DRIVE A NEW CAR BEFORE THE 30 TAG EXPIRED.

AT 110K MILES THE LINCOLN DEALER TOLD ME THAT IT APPEARS THAT MY FRONT COIL SPRINGS HAVE CORRODED AND BROKE ON BOTH SIDES. HE SAID IT DOES NOT APPEAR TO BE RELATED TO ANY TYPE OF IMPACT (MY VEHICLE IS ACCIDENT FREE) AND APPEARS TO HAVE HAPPENED RECENTLY. THIS SAFETY ISSUE ON MY 5 YEAR OLD CAR SHOULD BE COVERED BY FORD.

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE STEERING WHEEL WAS MAKING AN ABNORMAL NOISE AND SEIZED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER OVER FIVE TIMES WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE STEERING WHEEL CONTINUED TO VIBRATE EXCESSIVELY. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO HAD THE VEHICLE FOR AN EXTENDED PERIOD BUT WAS NOT ABLE TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

INTERIOR DOOR HANDLE BROKE , UNABLE TO OPEN DOOR FROM INSIDE NOW. TO GET OUT OF CAR I MUST HAVE KEY IN ON POSITION TO PUT WINDOW DOWN, REACH OUT AND OPEN DOOR FROM OUTSIDE. PUT WINDOW BACK UP. TADA....NOT SAFE

2011 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE FAILURE WHILE DRIVING. *SMD THE ABS MODULE WAS REPLACED. *JB

SUNROOF SPONTANEOUSLY SHATTERED WHILE DRIVING ON THE HIGHWAY AT 55 MPH.

I PURCHASED A 2011 LINCOLN MKZ ON 11/5/2012, IT HAD 13,593 MILES ON IT. DURING MY LAST OIL CHANGE, ON7/28/15, AT 37,440MI, I WAS INFORMED THAT I HAD CRACKS AND IN ALL OF THE TIRE WALLS AND WOULD NEED TO REPLACE ALL 4 TIRES IMMEDIATELY.I BOUGHT THE CAR AT THE DEALER THAT WAS DOING THE OIL CHANGE. WHEN I ARGUED THAT THE TIRE WARRANTY GUIDE THAT CAME WITH THE CAR INDICATED THAT THE TIRES WERE GOOD FOR 60K, I WAS TOLD THAT IT WAS MY FAULT THAT THE SIDEWALLS HAD CRACKS, BECAUSE I HAD NOT ROTATED THE TIRES ON A REGULAR BASIS. SO I ASSUMED THAT IT WAS MY FAULT, AND REPLACED MY TIRES ($700). TODAY, WHILE CHECKING A DIFFERENT RECALL, I SAW THE OTHER TIRE COMPLAINT ABOUT MICHELIN'S AND 2011 MKZ'S AND REALIZED IT WAS NOT MY FAULT. I DON'T KNOW IF THE DEALER KNEW ABOUT THIS-I THOUGHT THEY WERE TRYING TO TRICK ME SO I WENT TO AN ACTUAL TIRE COMPANY FOR REPLACEMENT. UNFORTUNATELY- BECAUSE I DIDN'T KNOW AT THE TIME, I HAD THEM DISCARD THE MICHELIN TIRES AFTER THEY REPLACED THEM. I AM SURE I HAD MICHELIN TIRES, I HAVE THE ORIGINAL TIRE WARRANTY GUIDE AND IT LIST 5 POSSIBILITIES-ALL MICHELIN. I BASED THE SIZE OF THE TIRE ON THE SIZE OF MY REPLACEMENT TIRE. I DO KNOW THAT THE CAR CAME FROM THE HERMOSILLO ASSEMBLY PLANT. I HAVE THE ORIGINAL SALE STICKER. I AM SURE I CAN FIND MORE INFORMATION FROM WHERE I BOUGHT IT IF NEEDED.

STARTED CAR AND STEERING WAS SO HARD I COULD NOT SAFELY STEER THE CAR. IT WAS TOWED TO THE DEALER (MARGATE LINCOLN, MARGATE FLORIDA) FOR REPAIR. THEY TOLD ME THE INCIDENT WAS NOT RELATED TO THE MANUFACTURES RECALL AND THAT I WOULD HAVE TO PAY FOR IT. I HAVE REPAIR COVERAGE SO IT ONLY COST ME 100.00 AND THE PLAN PAID THE REMAINDER. IF I DID NOT HAVE COVERAGE IT WAS GOING TO BE AROUND 2,000.00. I AM 73 AND WAS UNABLE TO STEER THE CAR SAFELY AT ANY SPEED. I AM NOW SCARED OF THE CAR BECAUSE OF WHAT COULD HAPPEN AND THINK IT IS UNSAFE TO ME, MY PASSENGERS AND THE GENERAL DRIVING PUBLIC.

NOT INSPECTED NO PAPERWORK AVAILABLE FOR VEHICLE

LOSS OF POWER STEERING IN THE VEHICLE - POWER STEERING ASSIST FAULT, WHILE DRIVING THE VEHICLE. PULLED THE VEHICLE OVER AND AFTER 5 TIMES OF TURNING THE VEHICLE OFF, AND THEN RESTARTING IT, THE ALERT WOULD GO AWAY AND THE POWER STEERING WOULD BE ACTIVE AGAIN. HAS BEEN AN ONGOING ISSUE FOR THE LAST 6 MONTHS, HOWEVER IT HAS BEEN A DAILY ISSUE FOR THE LAST WEEK.

DATE: MAY 16TH 2015 ROAD RUNNER AUTO SALES, INC ADDRESS OF BUSINESS : 24560 EUREKA RD , TAYLOR , MI 48180 PHONE : 734-947-4667 SALESMAN KNOWN BY TAZ(MOTAZ) I AM PROVIDING YOU WITH A WRITTEN COMPLAINT AND EXPLANATION OF BUSINESS/VEHICLE SALE AND PURCHASE.A LEMON AUTO. THE VEHICLE WAS ADVERTISED ONLINE FROM ROAD RUNNER AUTO SALES AND A LISTING PRICE FOR $11,595 IT WAS SOLD TO ME FOR 12,999 PLUS TAXES TOTALING $14,000 I PUT A DOWN PAYMENT OF $4000.00 AND I AM FINANCING THE REST FOR THE REMAINING BALANCE OWED. THEN ON ADVERTISEMENT STATES WHAT THE VEHICLE CAME WITH AND SPECS ALONG WITH VIN NUMBER : FOR EXAMPLE PREMIUM SOUND RADIO/AUDIO SYSTEM SO WAS A FALSE ADVERTISEMENT. BECAUSE THE RADIO AND SPEAKERS DO NOT WORK .WHICH WAS STATED AT THE TIME OF PURCHASE WOULD BE FIXED OR HE WOULD TAKE THE FEES OFF THE VEHICLE SALE/PURCHASE .WHICH WAS NEVER DONE . ROAD RUNNER AUTO SALES HAS ANOTHER LOCATION WHERE I WAS SENT TO GET RADIO FIXED AND A AIR INTAKE HOUSING UNIT TO BE INSTALLED . THE AIR INTAKE HOUSING UNIT WAS COMPLETELY MISSING FROM ENGINE AS I HAVE A DIAGRAM FOR YOU ATTACHED WITH OTHER RECEIPTS OF REPAIRS AND ESTIMATES OF THIS LEMON AUTO. TAZ SENT ME TO THE WAYNE, MICHIGAN ROAD RUNNER AUTO SALES WHERE THIS WORK WAS PERFORMED.

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE DOOR UNLATCHED AND WOULD NOT CLOSE UNTIL AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

WHILE DRIVING 35 MPH IN GOOD, DRY, WEATHER, THE DASHBOARD WARNING "SERVICE POWER STEERING" APPEARED THEN THE "ADVANCE TRAC OFF" DASHBOARD SIGNAL APPEARED. THE CAR WAS PARKED, TURNED OFF, THEN WHEN THE CAR WAS TURNED ON AGAIN, THE POWER STEERING WAS ABSENT AND THE WARNING LIGHTS REAPPEARED, THIS TIME AS "SERVICE POWER STEERING NOW". STEERING THE CAR WAS POSSIBLE BUT VERY DIFFICULT. THE POWER STEERING REMAINED NON-FUNCTIONAL UNTIL THE CAR WAS DIAGNOSED BY THE DEALER, ALTHOUGH NO WORK OR OUTCOME WAS REPORTED BY THE DEALER. ACTUALLY, THE DEALER RECOMMENDED THAT THE RACK AND PINION SYSTEM BE REPLACED. THE SUGGESTED WORK WAS DECLINED AND WHEN THE CAR WAS RETURNED, THE POWER STEERING WAS WORKING AND THE DASHBOARD WARNING "SERVICE POWER STEERING NOW" WAS OFF, ALTHOUGH THE "ADVANCE TRAC OFF" SIGNAL REMAINED UNTIL 4 MINUTES LATER WHILE DRIVING ON THE HIGHWAY. *TR

FALSE ADVERTISING . MISLEADING AND FALSE INFORMATION ON VEHICLE PURCHASE BAIT AND SWITCH . AUTO FRAUD DEALER ROAD RUNNER AUTO SALES INC 24560 TAYLOR MICHIGAN 48180 SALES MANAGER [XXX] SCAMMERS SALVAGED VEHICLES NOT DISCLOSED AT TIME OF PURCHASE AND FALSE INFORMATION OR DOCUMENT STATING THAT CAR IS FREE OF DAMAGES . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AFTER MY WIFE DRIVING APPROXIMATELY 1/2 MILE OUT OF THE DRIVEWAY SHE LOST ALL OF HER BRAKES. THE BRAKE PEDAL WENT TO THE FLOOR WITH NO RESISTANCE,SHE SHUT OFF THE IGNITION AND THE CAR COASTED TO A STOP. SHE MANAGED TO GET IT BACK HOME BY TURNING THE IGNITION ON AND OFF. SHE CALLED AUTONATION FORD AND HAD THEM TOE IT IN. AUTONATION FORD CONFIRMED THAT ALL BRAKING WAS LOST AND THEY SAID THERE WAS A SHORT IN THE ABS CONTROL MODULE. MY SERVICE ADVISOR STATED THAT HE HAD NEVER SEEN AN ENTIRE BRAKE SYSTEM FAILURE LIKE THIS. I ASKED THEM WHY AN ABS CONTROL MODULE FAILURE WOULD RESULT IN LOSS OF HYDRAULIC BRAKING. THEY HAD NO ANSWER AND WERE QUITE INDIFFERENT TO THE LOSS IN BRAKING SINCE THEY STATED THAT THE CAR IS EQUIPPED WITH AN EMERGENCY BRAKE. CAN YOU BELIEVE IT???? SINCE THE CAR WAS 4 MONTHS OUT OF WARRANTY THEY WANTED TO CHARGE ME $2,000.00 FOR THE REPAIR. I NEGOTIATED WITH A FORD WARRANTY ASSOCIATE AND SHE AGREED TO PAY HALF OF THE REPAIR COSTS. ANY VEHICLE THAT CAN LOSE ALL BRAKING WITHOUT A REDUNDANT BACKUP IS UNACCEPTABLE. AFTER GETTING THE CAR FIXED I TRADED IT IN. THE TOTAL COST TO ME WAS ABOUT $20,000.00. I AM PARTICULARLY CONCERNED FOR ALL OF THE UNSUSPECTING FAMILIES DRIVING THE MKZ. JUST IMAGINE! NO BRAKES AT 50 MPH COMING TO A STOP LIGHT, HITTING THE CAR STOPPED IN FRONT OF YOU, AND HAVING YOUR FAMILY AND THE OTHER VEHICLES' FAMILY CARTED OFF TO THE MORGUE. I TRIED TO EXPLAIN THE POTENTIALLY SERIOUS OUTCOME OF A TOTAL BRAKE FAILURE TO BOTH THE AUTONATION FORD SERVICE ADVISOR AND TO THE FORD WARRANTY ASSOCIATE. THEY WERE MORE INTERESTED IN NOT COVERING THE CAR UNDER THE WARRANTY THAN THE SERIOUSNESS OF THE FAILURE. IN CONCLUSION, I SINCERELY HOPE THAT THE NHTSA INVESTIGATE THIS FAILURE MODE AND HAVE FORD MAKE THE NECESSARY DESIGN CHANGES AND RECALL THE VEHICLES WITH AN APPROPRIATE FIX. *TR

INTERIOR DOOR HANDLE ON DRIVER SIDE DID NOT RETRACT PROPERLY CAUSING DOOR HANDLE TO BE INOPERABLE TO OPEN FROM INSIDE OF VEHICLE. CONCERNS WERE MADE AWARE BY OWNER TO THE DEALERSHIP ABOUT ALL DOORS AND THERE LACK OF CONFIDENCE TO OPERATE ESPECIALLY IN A CRASH. WHEN OWNER CONTACTED DEALERSHIP IN 2014 THE DEALER INDICATED THERE WAS NO RECALL OR DEFECTS NOTED BY MANUFACTURER. *TR

2011 LINCOLN MKZ ALL FOUR TIRES FAILED DUE TO CRACKS IN THE SIDEWALLS. *MW

I OWN A LINCOLN MKZ HYBRID (2011). I HAVE WHAT I CONSIDER A SAFETY FAILURE/HAZARD. THE DRIVER'S SIDE DOOR LOCK/LATCH FAILED AND I HAVE BEEN UNABLE TO OPEN THE DOOR FROM THE INSIDE. I HAVE TO OPEN THE WINDOW AND OPEN THE DOOR BY WAY OF THE OUTSIDE HANDLE. IN AN EMERGENCY, IF THE ELECTRICAL SYSTEM WAS INOPERABLE, A DRIVER WOULD BE TRAPPED IN THE VEHICLE BECAUSE THE WINDOWS WOULD NOT OPEN AND THE SEAT COULD NOT MOVE BACK, THUS, POTENTIALLY TRAPPING A DRIVER. *TR

POWER STEERING ASSIST WENT OUT WHILE DRIVING CAR. STEERING SYSTEM FAULT LIGHT WENT ON. PULLED OVER, TURNED OFF ENGINE AND THEN RESTARTED IT. POWER STEERING ASSIST WORKED UNTIL A FEW HOURS LATER IT WENT OFF AGAIN IN THE DRIVEWAY. TURNED OFF ENGINE AND THEN RESTARTED IT AND POWER STEERING ASSIST WORKED AGAIN. TOOK CAR TO THE DEALER ON JULY 31. I WAS GIVEN A LOANER CAR AND I PICKED UP MY CAR ON AUGUST 1. *TR

WHILE DRIVING SLOWLY (LESS THAN 30 MPH), A CHIME SOUNDED AND TWO MESSAGES APPEARED ON MY DASH-BOARD, "POWER STEERING ASSIST FAULT," AND "SERVICE ADVANCETRAC." SIMULTANEOUSLY, POWER STEERING ASSIST STOPPED WORKING, REQUIRING ME TO MUSCLE THE STEERING WHEEL AROUND IN ORDER TO MANEUVER OUT OF HARMS WAY. IN ADDITION TO THE INCIDENT DESCRIBED ABOVE, THE SAME THING (LOSS OF POWER STEERING AND THOSE TWO MESSAGES) OCCURRED SEVERAL OTHER TIMES, AT VARIOUS SPEEDS AND CONDITIONS. I WAS ALWAYS ABLE TO RESTORE FUNCTION BY RESTARTING THE ENGINE ONCE OR TWICE WHILE PARKED. *TR

STEERING IS VERY HEAVY AND SOMETIMES FAILS COMPLETELY ESPECIALLY WHEN SLOWING DOWN TO A STOP. IT IS MOST PRONOUNCED WHEN SLOWING INTO A CURVE. THE POWER STEERING PUMP ALSO BECOMES NOTICEABLY LOUDER. THIS IS AN ONGOING PROBLEM SINCE BUYING THE CAR 2 MONTHS AGO. *TR

I DRIVE A 2011 LINCOLN MKZ AND TODAY I HAD A BIT OF A PROBLEM. A COWORKER OF MINE NEEDED TO BE TAKEN TO A HYUNDAI DEALERSHIP SO THAT SHE MAY PICK UP HER VEHICLE FOR SOME SERVICING THAT SHE HAD DONE, AND DURING MY ATTEMPT AT PARKING I LOST MY POWER STEERING. AT FIRST I COULDN'T MOVE THE CAR SO I HAD PUT MY VEHICLE IN PARK AND THEN I TURNED IT OFF. I HAD TURNED TO MY COWORKER AND SHE HAD NOTICED MY DIFFICULTY STEERING. I HAD THEN STARTED MY CAR ONCE AGAIN AND TRIED TO PARK BUT THIS TIME I WAS CAPABLE OF STEERING. THE NUMBER OF TURNS IT TOOK TO ACTUALLY STEER WERE FAR BEYOND THE USUAL AND IT WAS COUPLED WITH A CHATTER THAT I BOTH COULD FEEL AND HEAR. LUCKILY I OPTED FOR A WARRANT THAT INCLUDED ROADSIDE ASSISTANCE AND I HAD MY VEHICLE TOWED TO THE DEALER. I'VE YET TO RECEIVE ANY SORT REPLY FROM MY DEALER AND I WILL SURELY KEEP THE APPROPRIATE AUTHORITIES NOTIFIED. *TR

I WAS THE DRIVER; THE ACCIDENT OCCURED DAY;SUNNY AROUND NOON;I WAS IN A LIBRARY PARKING LOT PULLING INTO A PARKING SPACE -SLOWLY SUDDENLY , THE CAR LEAPT FORWARD THE AND "SOMETHING" SEEMED TO BE UNDER THE ACCELERATOR- IT LEAPT FORWARD I COULD LT NOT MAKE THE CAR STOP; WHAT STOPPED THE CAR WASAE CONCRETE LIGHT POST WHICH EXPLODED. IF I HAD NOT HIT THE POST THE CAR WOULD HAVE GONE IN TO A LAKE AND I MIGHT HAVE DROWNED. I WAS ALONE THE CAR - AND I HAD ABOUT $10,000 DAMAGE TO MY CAR. I BELIEVE THE FLOOR MAT SHIFTED AND WAS UNDER THE ACCELERATOR AND I AM VERY DISTRESSED. ALSO -THE AIRBAGS DID NOT DEPLOY. THIS NEEDS TO BE ADDRESSSED- I CONTACTED FORD BUT THEY SAID I AS NOT AFFECTED BY THE MASSIVE PREVIOUS RECALL OF FLOOR MATS., THIS FLOORMAT ISSUE NEEDS TO BE ADDRESSED OR SOMEONE WILL DIE. *TR

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT PROPANE FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE CATALYTIC CONVERTER MIGHT HAVE FAILED BUT WAS UNAWARE HOW TO REMEDY THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 20,000.

3/5/14 DRIVER AND PASSENGER CLIMATE CONTROL SEATS ARE INOPERATIVE. NO INDICATOR LIGHT AFTER PRESSING BUTTONS. TOOK TO DEALER 3/12/14. FROM DEALER WRITEUP: VERIFIED CLIMATE CONTROLLED SEATS ARE INOP. SELF TESTED, COULD NOT COMMUNICATE WITH DCSM MODULE. RAN OASIS, NO MESSAGES MATCH CONCERN. PERFORMED SYMPTOM CHART TO PINPOINT TESTS CONCLUDING A BAD DCSM MODULE AND MAIN CONNECTOR WAS MELTED. REPLACED CONNECTOR AND CHECKED ALL CIRCUITS, OK. REPLACED MODULE AND RECHECKED OPERATION FOR BOTH SATS, OK. RETURNED CAR TO DEALER ON 3/17/14. AFTER TURNING ON CLIMATE CONTROL SEAT, LIGHT GOES OUT AFTER A FEW SECONDS. WAS TOLD BY DEALER SEATS WERE OPERATING CORRECTLY, CLIMATE CONTROL SEAT OPERATE ONLY WHEN GAS ENGINE IS RUNNING, THEY WOULD TURN OF WHEN CAR GOES INTO HYBRID MODE. THIS IS NOT HOW THE SEATS WORKED FOR THE PAST 2.5 YEARS. AFTER SEVERAL PHONE CALLS WITH LINCOLN CUSTOMER SATISFACTION GROUP WAS TOLD THAT THE SYNC UPGRADE PERFORMED IN MARCH 2012 WAS NOT COMPATIBLE WITH THE NEW DCSM MODULE INSTALLED. *TR

DISPLAY IN DASHBOARD DISPLAYED "BLINDSPOT NOT AVAILABLE". SIMULTANEOUSLY, THE BLIND SPOT WARNING LIGHT ON PASSENGER (RIGHT) SIDE CAME ON AND WOULD NOT GO OFF FOR SEVERAL MINUTES. WARNING MESSAGE IN DASHBOARD DISPLAY WENT OFF ON ITS OWN, BUT INDICATOR LIGHT WILL NOT COME ON WITH VEHICLE IN THE BLIND SPOT. *TR

40 M, CAR WHEN RIGHT OFF ROAD, HIT A POLL. CENTER TO RIGHT FRONT DAMAGE. AIR BAG DID NOT DEPLOY. I DID NOT HAVE ANY CUTS ON FACE BUT MY HEAD WAS HURTING HARD. ALOT I DON'T REMEMBER AFTER THAT FOR DAYS. *TR

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT WHILE PARKING, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A BUILDING. THE CONTACT WAS NOT INJURED DURING THE CRASH AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT DESTROYED. THE CONTACT TOOK THE VEHICLE TO A DEALER HOWEVER, THE DEALER COULD NOT DUPLICATE THE ISSUE NOR DETECTED A DEFECT CODE DURING THE DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,000.

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE SHE WAS ATTEMPTING TO PARK WITH THE BRAKE DEPRESSED. THE VEHICLE PROCEEDED TO JUMP OVER A CURB AND CAME TO A STOP WHEN IT CRASHED INTO A CEMENT PILLAR. THE CONTACT SUFFERED INJURIES TO THE BACK. A POLICE REPORT WAS FILED. THE CONTACT ALSO STATED THAT BEFORE THE FAILURE, THE ENGINE EXHIBITED A REVING SOUND BUT THE CONTACT THOUGHT THAT THE NOISE WAS NORMAL. THE VEHICLE WAS TOWED TO A LOCAL COLLISION SPECIALIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 18,500. UPDATED 12/21/12 *CN THE CONSUMER STATED THE VEHICLE WAS DECLARED A TOTAL LOSS. THERE WAS ALSO HEAVTY DAMAGE TO THE BUILDING. UPDATED 01/15/2013 *JS

THE 2011 MKZ FRONT SEATS HAVE A HARD BLOCK I THINK IS THE BOX FOR THE SEAT CONTROLS THAT IF YOU SIT IN IT FOR MORE THAN A FEW MINUTES STARTS HURTING THE BACK OF YOUR LEGS. IT ACTUALLY TAKES YOUR ATTENTION AWAY BECAUSE IT IS SO UN COMFORTABLE YOU ARE ALWAYS ADJUSTING THE WAY YOU ARE SITTING. I TOOK IT IN FOR SERVICE AND THE SERVICE TECH FELT IT AND TOLD ME THAT HE THOUGHT SOMETHING WAS WRONG TOO. HE CALLED ME THE NEXT DAY AND TOLD ME THAT THE SEAT WAS THE STANDARD AND THAT IS THE WAY THEY WERE MADE THERE WASN'T ANYTHING THEY COULD DO. WHEN I WENT BACK TO THE DEALER TO PICK UP MY MKZ I WENT INTO THE SHOW ROOM TO FEEL THE SEATS IN THE NEW MKZS AND THEY ARE ALL THE SAME. I FILED A COMPLAINT WITH CUSTOMER SERVICE, THEY SAID THE SEAT WAS STANDARD BUT IF THEY GET ENOUGH COMPLAINTS THEY MIGHT DO SOMETHING. THIS IS THE MOST UNCOMFORTABLE SEAT I HAVE EVER HAD, TAKING A LONG TRIP IS NOT PLEASANT. *TR

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE DRIFTED TO THE LEFT ABNORMALLY. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR MOST FREQUENTLY WHEN TRAVELING AT HIGHWAY SPEEDS OF 60 MPH AND ABOVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO LOCATE A FAILURE WITHIN THE STEERING. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 4,000 AND THE FAILURE MILEAGE WAS 359. UPDATED 06/0611 *BF UPDATED 1/24/2012 *LN *TR