EN

2011 Mercedes-Benz C-Class 4 DR AWD

6
Recalls
384
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 10.5%

Complaints
Recalls

384 Complaints

for 2011 MERCEDES-BENZ C-CLASS
11/16/2021
Components: SUSPENSION
Incident Date: 11/06/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8BR******
Summary

Lost control of vehicle while driving on highway. Brought vehicle to have brakes done at Pep Boys who identify the sub frame was corroded and that vehicle was not drivable, after many attempts with Mercedes Benz, from emails to phone calls also following up with customer service line and not been able to even have them look at the vehicle I’ve decided to follow up with a complaint. My car was earlier this year at Mercedes-Benz for another reason and I was never made aware of this issue. I brought vehicle to another European auto shop they just told me that they just did another vehicle same model with same problem. I’ve also read online many complaints. I’m aware that many individuals have no idea on how to file a complaint at this level to hold MBenz responsible. Is time for a recall. My extended warranty company would not take care of the bill which is over $2000 since there is corrosion on the vehicle. Thank you for your assistance

11/06/2021
Components: STRUCTURE
Incident Date: 10/29/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8BR******
Summary

I was told by the Service Department at the Fredericksburg, Va Mercedes Dealership/Service Department on October 29, 2021 that the Rear Sub Frame had rusted out and needed to be replaced. This apparently affects the basic functioning/stability of the car, handling, alignment and breaking. This is apparently an "known" issue with this car and was recalled in Canada, but not the USA. The car was inspected for Virginia registration/etc. in July 2021, so I am not sure when this defect became "obvious". However, I was told in April/May 2021 during basic maintenance that the breaks were wearing unevenly. I cannot provide a specific date of exactly when the car was not "handling properly".

11/04/2021
Components: STRUCTURE
Incident Date: 09/22/2021
Crash: No
Fire: No
Vehicle Identification Number: Wddgf8bb5br******
Summary

Rear subframe broke off.

10/02/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/30/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXBR******
Summary

Every time I fill up the gas tank, I smell gas in the passenger side back seat close to where you pump the gas?

10/01/2021
Components: SUSPENSION
Incident Date: 09/17/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB6BR******
Summary

Rear suspension is rusted and the arm to the wheel has disconnected. This vehicle can’t be driven and is a major safety issue - per the Mercedes dealership. From Mercedes : The rear sub-frame serves a number of purposes. It adds to the rigidity of the rear body structure and supports the vehicle's cabin and some chassis components. Most importantly, the sub-frame helps to protect occupants in an offset rear impact. In a collision, the sub-frame first helps to absorb some of the impact forces on the side that is hit. It also channels some of the impact forces to the side of the vehicle not involved in the impact. This also helps to absorb some of the forces of the collision before they can reach the passenger cabin Reason A damaged sub frame puts everyone in the vehicle at risk. During a collision the sub-frame is responsible for absorbing and evenly distributing the force from the impact. If damaged the sub frame cannot distribute the impact causing a complete collapse of the vehicle.

09/29/2021
Components: STRUCTURE
Incident Date: 09/29/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4BA******
Summary

2011 MERCEDES BENZ C300. CONSTITUENT WRITES REGARDING SUBFRAME CORROSION SAFETY RECALL ON VEHICLE. THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED, BUT WOULD NOT TAKE RESPOSIBILITY FOR THE FAILURE. THE MANUFACTURER OFFERED A GOOD WILL INCENTIVE OF $500.00 TOWARDS A USED VEHICLE OR 1000.00 TOWARDS THE PURCHASE OF A NEW VEHICLE.

09/29/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2021
Crash: No
Fire: No
Vehicle Identification Number: wddgf5eb5bf******
Summary

Gas is leaking under the car. Gas dripping location is by the rear passenger tire.

09/19/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0BR******
Summary

When the fuel tank is full, there is a strong smell of gasoline at the rear of the car. The gasoline odor is extremely strong on the outside, and very strong on the inside. (This is NOT due to overfill or spillage). I searched some Mercedes-Benz blog sites, and discovered others are experiencing similar problems since 2019 to now. The strong gasoline odor can likely pose a health risk. There is also real concern about potential fire or explosion risks.

09/13/2021
Components: SUSPENSION,STRUCTURE
Incident Date: 07/25/2021
Crash: No
Fire: No
Vehicle Identification Number: wddgf8bb7br******
Summary

The contact owns a 2011 Mercedes-Benz C300. The contact stated while driving 25 MPH, the contact was going around a corner when he noticed a vehicle in front. The contact depressed on the brake pedal and the vehicle violently jerked and stop. The contact stated that the steering wheel was leaning towards the left. The contact was able to drive the vehicle to his residence. The following day the contact took the vehicle to an independent mechanic who inspected the vehicle and diagnosed the failure as a fractured and detached rear control arm due to corrosion of the undercarriage and subframe. The vehicle was towed to a local dealer to be repaired however, the contact declined the repair due to cost. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 82,000.

08/23/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/31/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0BR******
Summary

The contact owns a 2011 Mercedes-Benz C300. The contact stated he started to smell an abnormal fuel odor and noticed a spot where fuel had leaked onto the garage floor. The contact stated that the check engine warning light was illuminated. The contact stated that while inspecting the vehicle, he noticed both fuel tank covers were cracked. The contact drove another vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 12V557000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 82,000.

08/23/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/31/2021
Crash: No
Fire: No
Vehicle Identification Number: wddgf8bb0br******
Summary

07/31/2021 Fuel smell in the cabin, and in the garage, and a small paddle of gas formed under the car, but at that time I wasn't sure if it was the A/C condense, or gas. Took car out of the garage and left it there overnight. Drove the car next day and the smell was less noticeable, and it disappeared in about two days. Next two weeks did not ill up the tank completely, and there was no smell or leak. Yesterday, Sunday, Aug 22nd, I filled the car with gas again until the pump stopped, and the smell came back instantly, as I was driving home. Parked the car in the driveway and immediately noticed a large paddle of gas forming under the left rear wheel. Removed back seat and both fuel tank pump metal covers, and both plastic fittings/covers were leaking gas, more so on the driver's side. There are hairline fractures in both covers, and both are leaking gas. Removed both covers and siphoned gas out of the car until the leak stopped. I went to Hendrick's MB of Durham and asked about the recall, they denied that my car qualifies. The parts alone were quoted at $1229.12, without labor, and I was told fuel tank worth about $1,000.00 (without labor) may need to be changed as well. NHTSA recall campaign 2013020002 mentions my car. My defect is worse than most because both sides leak gas, not just the pump, and both have visible with naked eye fractures that leak gas. I cannot understand how is my risk of fire and death while driving less than that of other MB's with exactly the same failure, in the same class, and the same C300, for the same year. I expect the cost of repair with labor to be more than $3,500 .

08/03/2021
Components: POWER TRAIN,STRUCTURE
Incident Date: 07/16/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2BR******
Summary

On July 1, my daugther who is driving the car since about 8 months noticed a strange noise coming from the rear of the car. Since I was in Europe at that time I could not give her any assistance. On July 16 we both took a drive to Rhode Island to visit a college. I was the one driving, and I could also hear the noise coming from the rear. On the highway there was a back-up developing and I had to hit the brakes a littler harder. In doing so. the car was very unstable and it look like if the rear was going to overtake the front of the car. I was very scary even for myself who is a long time experience driver. After returning home I took the car to a mechanic and have him look at it. The resulting diagnosis revealed that the subframe was completely rusted out and was about to get disconnected from the under carriage of the car at any moment. The mechanic had a hard time to find a replacement part, and was finally able to locate an OEM subframe in California, the only one in the US. The price for the part alone was $1,500. I had no choice other than to have the car repaired at the mechanic since it was at that time undrivable. The total repair was almost $3,200. I took 2 pictures of the replaced subframe (see attached). The car is a 2011 MB C300-4-matic with just 100,800 miles on it. The was purchased used, with about 12,000 miles, in Febr. 2012 from Mercedes Benz of Westford, MA, which had used the car as a loaner/company car. The car was well maintained, used up until 2020 by my daughter's mother. She then bought herself another, newer C300 (2017 model) and decided to gift her older car to the daughter instead of trading it in. We thought, we knew a lot about the car and considered it a low risk transfer for a new, still learning driver. I will also file a formal complaint with Mercedes Benz if I have figured out the correct contact point. The internet shows, other people have experienced similar situations. And eventually, see also your ID-# 10504684 and 11023618.

07/20/2021
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 05/01/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8BR******
Summary

The rear tail light housing harness melted due to an electrical issue. This caused my rear tail light & break lights not to function.

07/16/2021
Components: STEERING
Incident Date: 07/14/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1BR******
Summary

2008-2011 Mercedes models were manufactured with cheap electronic steering locks that fail often. While I haven’t experienced a failure while driving, the system is and has been extremely problematic and unreliable. It is highly plausible that the system could fail while driving due to the cheap components and unreliable and faulty programming. I urge the NHTSA to look into this and require Mercedes to replace these ESL’s with a safer, more reliable steering component that doesn’t have the potential to suddenly lock or unlock due to a unforeseen failure.

07/15/2021
Components: SUSPENSION
Incident Date: 07/06/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB6BR******
Summary

The rear sub-frame of my Mercedes failed and resulted in a dangerous situation due to left rear suspension attachment point breaking free. Braking became uncontrollable. This seems to be a common problem in the 2008-2014 C300 Mercedes based on a quick scan of the internet.

05/19/2021
Components: STRUCTURE
Incident Date: 04/15/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9BR******
Summary

THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT STATED WHILE DRIVING, THERE WAS A CLUNKING SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE PASSENGER'S SIDE REAR SUB-FRAME HAD CRACKED AND SEPARATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 138,000

05/06/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/15/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1BR******
Summary

A STRONG SMELL OF GAS IS COMING FROM BACK SEAT (PASSENGER SIDE)

03/18/2021
Components: SUSPENSION
Incident Date: 03/16/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8BR******
Summary

WHILE DRIVING, I HIT MY BRAKES AND IT WERE AS IF AN INVISIBLE HAND GRABBED THE STEERING WHEEL AND TURNED SHARPLY TO THE RIGHT. I NEARLY WENT OVER A MOUNTAIN. I DROVE SLOWLY HOME BUT EACH TIME I WOULD HIT MY BRAKES THE SAME WOULD HAPPEN. LONG STORY SHORT, MY 2011 C300 WITH 80K MILES, BOUGHT FROM THE SHOWROOM AND GARAGE KEPT HAS A RUSTED AND BROKEN SUBFRAME. MY VEHICLE IS NOT DRIVABLE. I WOULD LIKE TO MENTION ALSO THAT THE AIR CONDITIONER HAS A TERRIBLE MOLDY ODOR.

03/18/2021
Components: SUSPENSION
Incident Date: 03/10/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2BR******
Summary

I WAS DRIVING MY 2011C-CLASS ON I-95 NORTH OF PHILADELPHIA WHEN I HAD TO SLOW DOWN DUE TO TRAFFIC. WITHOUT WARNING THE REAR OF THE CAR STARTED FISHTAILING ALMOST CAUSING A MULTI-VEHICLE ACCIDENT WHICH WOULD HAVE RESULTED IN INJURIES OR WORSE. I EXITED THE HIGHWAY AND TOOK SMALLER STREETS TO GET TO MY MECHANIC WHO HAS SERVICED THE CAR SINCE THE MERCEDES EXTENDED WARRANTY EXPIRED. UPON INSPECTION HE NOTICED THE REAR SUBFRAME WAS ROTTED OUT COMPLETELY AND THE TOE ARM WAS NOT ATTACHED. I HAVE OWNED THIS CPO CAR SINCE JUNE 2012. THE CAR IS GARAGE KEPT AND THERE ARE NO OTHER ISSUES OR RUST ON THE CAR. IT HAS APPROXIMATELY 129,000 MILES. THIS SEEMS TO BE A DEFECT AS OTHER OWNERS WITH THIS MODEL HAVE EXPERIENCED SIMILAR PROBLEMS.

02/04/2021
Components: SUSPENSION
Incident Date: 02/04/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3BR******
Summary

REAR SUBFRAME HAS ROTTED THROUGH. THE CONTROL ARM CONNECTION HAS COME LOOSE. NO OTHER RUST ON THE CAR

01/14/2021
Components: SUSPENSION,STRUCTURE
Incident Date: 12/22/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0BR******
Summary

PROBLEM STARTED TO BECOME APPARENT WHEN THE CAR BEGINS TO MOVE FROM A STOP. A CLUNKING SOUND WAS HEARD NEAR THE REAR RIGHT WHEEL OF THE VEHICLE. ISSUE BECAME MORE PROMINENT ON THE HIGHWAY. WHEN BRAKING AT SPEEDS OVER 40MPH THE REAR END WOULD WAVER AND THE CAR WOULD START TO FISHTAIL. THE PROBLEM WAS DETERMINED TO BE THE REAR SUBFRAME OF THE VEHICLE. THE SUBFRAME WAS COMPLETELY RUSTED WHERE IT IS CONNECTED TO A TORSION LINK. RUST WAS BAD ENOUGH THAT THE PART OF THE SUBFRAME CONNECTED TO THIS SUSPENSION LINK FAILED COMPLETELY AND BROKE AWAY FROM THE REST OF THE SUBFRAME. THIS IS A 9 YEAR OLD CAR AND THE PROBLEM OCCURRED AT 73,000 MILES.

01/12/2021
Components: AIR BAGS
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB1BR******
Summary

ABS LIGHT WAS FIXED, BYT LIGHT IS BACK ON

01/06/2021
Components: EXTERIOR LIGHTING
Incident Date: 12/18/2020
Crash: No
Fire: Yes
Vehicle Identification Number: WDDGF8BB6BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT STATED WHILE DRIVING 25 MPH, WHEN THE MULTIPLE "LIGHTS OUT" WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HER RESIDENCE. THE CONTACT STATED WHILE INSPECTING THE VEHICLE SHE NOTICED THE BROWN WIRE WAS MELTED AND BURNED. THE VEHICLE WAS TAKEN TO LOCAL DEALER MERCEDES-BENZ OF CHERRY HILL (2151 NJ-70, CHERRY HILL, NJ 08002:(856) 663-3200), WHERE IT WAS DIAGNOSED WITH NEEDING THE "LIGHT ASSEMBLY UNIT" TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V177000 (EXTERIOR LIGHTING), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE RECALL WAS COMPLETED WITH PRIOR OWNER OF THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

12/28/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/26/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB4BR******
Summary

CAR INTERIOR SMELLS OF FUEL AFTER FILLING UP THE TANK. THE SMELL IS ALSO NOTICEABLE WHEN PARKED IN THE GARAGE. MY MERCEDES E350 ALSO HAD THE SAME ISSUE AND IT WAS DETERMINED THAT IT WAS A DEFECTIVE FUEL CELL SENDING UNIT.

11/30/2020
Components: SUSPENSION
Incident Date: 11/24/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BBXBR******
Summary

DRIVING ON HIGHWAY, WENT TO APPLY BRAKES AND CAR SWERVED VIOLENTLY TO THE RIGHT, AND CAR BODY FELT LIKE IT WAS 'SWIMMING' AROUND ON THE FRAME. CAR FELT VERY UNSTABLE. TOOK CAR TO MERCEDES DEALERSHIP, AND CONFIRMED THAT THE REAR SUBFRAME WAS COMPLETELY CRACKED. TECHNICIAN NOTED WHAT APPEARED TO BE "RUST PROOFING SPRAY ON THE RUSTED AREA". MERCEDES DEALERSHIP QUOTED $4,000 FOR REPAIR. THERE IS A RECALL ON THIS PART IN CANADA. MERCEDES DEALERSHIP CLAIMED NO KNOWLEDGE OF CANADIAN RECALL. AM AWAITING FOLLOW UP CALL FROM MERCEDES BENZ CORPORATE.

11/05/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/02/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5BR******
Summary

CAR WILL SMELL LIKE FUEL AFTER FILLING UP ON FULL TANK. I TOOK THE CAR INTO MERCEDES OF GREENWAY IN DOWNTOWN HOUSTON. THEY DISCOVERED A LEAK IN FUEL SYSTEM, IT'S CAUSING THE CHECK ENGINE LIGHT TO COME ON BECAUSE OF THE INADEQUATE PRESSURE. WHEN I HAD THE CAR PARKED IN MY GARAGE, MY WHOLE HOUSE SMELLED LIKE FUEL ! IT'S A BIG SAFETY ISSUE/FIRE HAZARD. I'VE SEEN OTHER 2011 C300 ARE EXPERIENCING SAME ISSUES.

11/04/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/03/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7BA******
Summary

FILLED GAS TANK FULL START GASOLINE IS LEAKING UNDERNEATH THE VEHICLE - LOCATION REAR PASSENGER SIDE. PLACED A PAN AND COLLECTED APPROXIMATELY A QUART OF GASOLINE IN 4.5 HOURS.

10/14/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/07/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0BR******
Summary

PLASTIC TOP OF FUEL PUMP LOCATED UNDER BACK SEAT CRACKS AND FUEL VAPORS ENTER THE CAR. BELIEVE THE PART IS DEFECTED TO CRACK FOR NO REASON OR UNDER STRESS.

10/02/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 01/14/2020
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF5EB3BF******
Summary

2011 MERCEDES BENZ C300. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED THE VEHICLE ACCLERATED OVER A CEMENT PARKING BARRIER AND INTO A TREE. THE DEALER WAS NOTIFIED.*JS

09/29/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/24/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2BR******
Summary

STOPPED AT GAS STATION TO GET GAS FOR CAR AS SOON I WAS PUMPING GAS I CAN SMELL & SEE GAS FALLING ON THE FLOOR RIGHT BY THE BACK PASSENGER REAR TIRE. WAITED FOR DRY UP. THEN WENT HOME PARKED CAR CAME BACK OUT SAW A PUDDLE OF GAS WAITED FOR DRY UP. WENT UNDERNEATH AND SAW THE RESIDUE THAT IT HAD LEFT BEHIND AND IT LOOK LIKE IT WAS CRACK FROM THE GAS TANK.

09/21/2020
Components: SUSPENSION
Incident Date: 08/12/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7BR******
Summary

TL* THE CONTACT OWNED A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING, THE VEHICLE MADE A RATTLING SOUND, WHILE TURNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE REAR SUB FRAME WAS FRACTURED. THE CONTACT WAS INFORMED NOT TO DRIVE THE VEHICLE. THE CONTACT CALLED KEMPTHORN MERCEDES-BENZ DEALER LOCATED AT 1449 CLEVELAND AVE NW, CANTON, OH 44703 AND WAS INFORMED TO BRING THE VEHICLE IN FOR A DIAGNOSTIC TEST. THE FAILURE WAS NOT TAKEN TO THE DEALER. THE CONTACT STATED THAT THE REPAIR PART WAS ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS REFERRED NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT SIMILAR VEHICLES WERE RECALLED IN CANADA BUT, NOT IN THE UNITED STATES. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

08/20/2020
Components: SUSPENSION
Incident Date: 08/17/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1BR******
Summary

VEHICLE FAILED STATE SAFETY INSPECTION DUE TO CORROSION PERFORATION OF REAR SUSPENSION CROSS MEMBER, A MAJOR REAR SUSPENSION STRUCTURAL COMPONENT. ALSO REFERRED TO AS REAR SUBFRAME (PART NUMBER 207-350-97-02). THE VEHICLE WAS STATIONARY IN DEALER SERVICE BAY WHEN DISCOVERED.

07/22/2020
Components: STEERING,SUSPENSION,STRUCTURE
Incident Date: 10/28/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8BR******
Summary

REAR SUSPENSION CONTROL ARM RUSTS OFF OF THE SUBFRAME. NO OTHER RUST ON THE CAR. DURING BRAKING THE CAR STEERS HARD TO THE RIGHT ALMOST CAUSING AN ACCIDENT

06/29/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/03/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5GB9BR******
Summary

MY ENGINE LIGHT JEEP COMING ON WITH A P0456 CODE. REPLACE GAS CAP AND PURGE VALVE CONTROL LESS THEN YEAR AGO. HOWEVER I STILL SMELL GAS WHEN I FILL UP TANK. AFTER IT GOES DOWN TO 3/4 TANK I DON'T SMELL GAS. WHEN IT DROP BELOW HALF TANK THE ENGINE LIGHT COMES ON. SAME THING AS LAST YEAR NOW IT STARTING AGAIN IN JUNE 2020. ONLY HAVE 76000 MILES. DONT DRIVE THANK MUCH. GET SERVICE EVERY YEAR. THEY HAD RECALL FOR E350 BACK IN 2013 HOWEVER MB KEEP TELL ME ITS NOT MY VIN. I THINK THERE IS PROGRAM WITH THE C350 FOR 2011 MODEL TOO. THE LIGHT ALWAYS COME IN WHEN IM DRIVING DOES MATTER IF CITY STREET OR FREEWAY. FIRST TIME 2019. REPAIRS IN JULY. HAPPEN ON 6/3/2020. WAS CLEAR THEN WHEN GASS WENT TO HALF TANK ON 6/28/2020 IT HAPPEN AGAIN.

06/12/2020
Components: EXTERIOR LIGHTING
Incident Date: 06/07/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB8BA******
Summary

COMMON FAULT. BROWN GROUND WIRE. LEFT TAIL LIGHT. BROWN WIRE GETS REALLY HOT. ON CLUSTER SHOWS MESSAGES THAT THE BREAK,TURN SIGNAL, REVERSE FOG LIGHTS ARE OUT. I CHECK AND REMOVE THE PLATE OR LIGHTS HOUSING. LIGHT BULBS SEEMS TO BE FINE. SOMETIMES THE TAIL LIGHT IS COMPLETELY OUT SOMETIMES IT FLICKLES REALLY LOW LIKE THEIR GONNA GO OUT. IT SMELLS LIKE SMOKE AND THE BROWN GROUND WIRE GETS REALLY HOT. IT USUALLY HAPPENS WHEN IM DRIVING IT FOR A LONG PERIOD OF TIME BUT CONSTANTLY TURNING IT ON AND OFF TO GO DO SOMETHING LIKE STOPPING AT THE STORE. *TR

05/20/2020
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 05/14/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3BR******
Summary

CAR PARKED,STEERING COLUMN SEIZED. UNABLE TO START IGNITION OR PUT VEHICLE IN GEAR. *TR

05/11/2020
Components: FUEL SYSTEM, GASOLINE
Incident Date: 04/20/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT AFTER REFUELING HIS VEHICLE, THERE WAS AN ABNORMAL FUEL ODOR THROUGHOUT THE VEHICLE. THE CONTACT ALSO STATED THAT THE CHECK ENGINE LIGHT FLASHED INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF JACKSON (455 STEED RD, RIDGELAND, MS 39157) WHERE THE MECHANIC DISCOVERED A CRACK IN THE FUEL LINE THAT NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON HIS VEHICLE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO ASSOCIATED NHTSA CAMPAIGN NUMBER: 12V557000 (FUEL SYSTEM, GASOLINE) WITH HIS FAILURE HOWEVER, HIS VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT ATTEMPTED TO REACH THE MANUFACTURER BUT WAS UNSUCCESSFUL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

04/27/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL
Incident Date: 02/11/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDKJ7CB7BF******
Summary

IT WAS MY IPHONE THAT GOT HACKED FIRST, THERE WERE THESE HEAT LASERS STARTED TO TARGET ME, ONE DAY I WAS SLEEPING IN MY CAR, THE CAR WAS PARKED IN A PARKING GARAGE, THE CAR WAS TURNED OFF AND ALL OF A SUDDEN THE CAR JUST STARTED DEFROSTING. YES, MY DEFROSTS CAME ON AND MY WINDOWS BEGIN TO FOG UP. NEXT, I STARTED TO NOTICE THOSE SAME "HEAT LASERS" THAT WERE TARGETING ME FROM MY IPHONE ARE CONSTANT ON MY HEAD AND STOMACH WHILE I'M DRIVING MY CAR. ALSO, A SYMBOL STARTED TO APPEAR ON MY DASHBOARD, LATER DISCOVER IT WAS THE "AUXILIARY BATTERY" ., THEN MY LIGHTS ARE ALWAYS FLICKING, AND WHEN I HAVE THE HEAT OR AIR CONDITION ON, THEY ARE NOT AS COLD OR HOT, THE TEMP WAS BEING TAMPERED WITH, AS IF THE CAR WAS ADJUSTING THE CONTROLS. NOW, A GREEN LIGHT SYMBOL IS CONSTANTLY APPEARING ON MY DASHBOARD, SO THE HACKERS WERE USING MY "AUXILIARY BATTERY" , NOW THEY ARE USING THE "LIGHTS" ON MY CAR TO TARGET ME NOW. YES, THIS HACKER, HACKED AND IS ATTACKING ME WITH SOME TYPE OF LASER WHILE DRIVING MY CAR. THIS HAPPENED FEBUARY 11, 2020 WHEN MY CAR BEGIN TO DEFROST ON ITS OWN. NOW, IM IN THIS NIGHTMARE, AT THE HANDS OF A HACKER TARGETING ME, WITH SOME "HEAT LASERS" I FILED A COMPLAINT WITH THE FBI (INTERNET CRIME COMPLAINT CENTER) BECAUSE OF THE HEAT LASERS, I'VE BEEN EXPERIENCING WHILE DRIVING. I HAVE BEEN TO THE DOCTOR ON SEVERAL OCCASION DUE TO THE 'HEAT LASER TARGETING MY BODY/ORGANS., ON 04/17/2020.

04/22/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/31/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0BA******
Summary

MY 2011 C300 SMELLS LIKE GASOLINE INSIDE AND OUTSIDE AFTER I FILL THE TANK. THE SMELL SUBSIDES AFTER THE GAS TANK REACHES ABOUT HALF TANK MARK. DURING MY RESEARCH I CAME ACROSS A FUEL SYSTEM RECALL: NHTSA CAMPAIGN ID NUMBER: 12V557000 / MANUFACTURER CAMPAIGN NUMBER: 2013010004. MY 2011 C300 IS ONE OF THE VEHICLES LISTED. I CONTACTED MERCEDES BENZ CUSTOMER CARE AT 800-367-6372; CUSTOMER CARE STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CURRENT MILEAGE IS 78,381

03/29/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5BR******
Summary

STRONG FUEL ODOR INSIDE CABIN AND AROUND VEHICLE AFTER FUELING. ISSUE STARTED OVER LAST COUPLE OF MONTHS AND ONLY WHEN FUELED TO CLOSE TO FULL.

03/15/2020
Components: AIR BAGS
Incident Date: 03/14/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF88B3BR******
Summary

I JUST PURCHARED THE CAR ON 3/14/2020 FROM CARMAX AND THEIR IS A RECALL ON THE AIR BAGS. IF AIR BAGS COME OUT THIER IS METAL THAT CAN COME THROUGH THEM.

03/01/2020
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9BA******
Summary

VEHICLE CONTINUOUSLY EMITTING GAS VAPORS INSIDE VEHICLE AND LEAKING GAS INSIDE BEHIND AND/OR UNDERNEATH BACK DRIVER SIDE SEAT. VIN (XXXX) REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

02/28/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/27/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5BR******
Summary

ON THURSDAY, FEBRUARY 27, 2020 MY VEHICLE WAS NOT STARTING IN ORDER TO TAKE ME HOME AT 9:40 PM. DUE TO THE FAILURE OF THE ESL IN THE STEERING COLUMN I AM NOW FORCED TO WAIT HERE UNTIL A TOW TRUCK COMES. I DO NOT FEEL SAFE IN THIS LOCATION AND WISH MY VEHICLE WOULD START KNOWING THAT IT HAS THE CORRECT AMOUNT OF VOLTAGE AT THE BATTERY.

02/18/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/14/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUEL AROUND THE VEHICLE WHILE THE VEHICLE WAS PARKED IN THE GARAGE. THE CONTACT NOTICED FUEL ON THE GROUND WHEN THE VEHICLE WAS MOVED OUT OF THE GARAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS NOT AVAILABLE.

01/27/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2BR******
Summary

I BEGAN SMELLING GAS IN THE CAB OF THE VEHICLE. AFTER REFUELING, THE VEHICLE WAS LEAKING GAS FROM THE RIGHT SIDE IN THE DRIVEWAY OF MY RESIDENCE AND THE ODOR OF GAS IN THE CAB BEGAN TO INCREASE. MERECEDES PERSONNEL REFUSED TO ACKNOWLEDGE OTHER ISSUES AND WANTED TO BEGIN AT THEIR STARTING POINTS REGARDING REPAIRS. WHEN THIS RECALL WAS ADDRESSED, I WAS INFORMED IT DID NOT APPLY TO MY VEHICLE. AFTER A LENGTHY ELIMINATION PROCESS, WE LEARNED THE FUEL PUMP FLANGE HAD FAILED IN THIS MODEL AS IT HAS IN OTHER SIMILAR MODELS. MERECEDES AT THIS POINT REFUSED TO EXTEND A WARRANTY CONSIDERATION SO I SOUGHT OUT AN INDEPENDENT MECHANIC TO REPAIR IT. NOW MERCEDES IS REFUSING TO REIMBURSE THE COST OF THE REPAIRS.

01/23/2020
Components: STEERING
Incident Date: 01/17/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5BA******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT STATED AFTER HER VEHICLE WAS SERVICED AT (MERCEDES-BENZ OF SHREWSBURY 760 BOSTON TURNPIKE, SHREWSBURY, MA 01545) FOR AIR BAG REPLACEMENT. WHILE ATTEMPTING TO START THE VEHICLE THE ENGINE WOULD NOT START AND THE POWER STEERING CEASED. THE VEHICLE WAS INITIALLY DIAGNOSED WITH A REPLACEMENT BATTERY AND AFTER THE REPLACEMENT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A SECOND DIAGNOSIS WHICH WAS THAT THE STEERING LOCK MODULE WAS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THIS FAILURE. THE FAILURE MILEAGE WAS 71,000.

01/09/2020
Components: AIR BAGS
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0BR******
Summary

I RECEIVED NOTICE OF AIRBAG RECALLS IN 2016. FINALLY RECEIVED A LETTER FROM MERCEDES BENZ USA STATING THEY HAD AIRBAGS IN SEPTEMBER 2019. (THIS WAS AFTER CALLING DEALER REPEATEDLY REGARDING AIRBAGS AND TOLD THERE WASN'T A SOLUTION YET). TRIED CALLING MERCEDES BENZ DEALER-AUTONATION MERCEDES BELLEVUE WA. COULD NOT GET THRU , COULD NOT LEAVE MESSAGE IT WAS VERY FRUSTRATING. FINALLY CALLED SALES- RECEPTIONIST WALKED BACK TO SERVICE AND I GOT TO SPEAK TO CUSTOMER SERVICE REP. EMAILED MERCEDES BENZ USA ON 10/-5/19 @ 0923. MAIN OFFICE CONTACTED AUTONATION MERCEDES BELLEVUE CALLED ME AND SCHEDULED AIRBAG REPLACEMENT 11/08/19@0900. LEFT MY VEHICLE ALL DAY- DRIVER AND PASSENGER AIRBAG REPLACEMENT. AT 1600 WAS CALLED AND TOLD THEY DIDN'T HAVE AIRBAGS. SO DROVE MY CAR HOME- WITHOUT REPLACEMENT AIRBAGS. WAS TOLD SIRBAGS WERE REORDERED AND THEY WOULD CALL WHEN IN. NO CALL WAS RECEIVED/ CALLED SEVERAL TIMES SPOKE WITH SERVICE REP CHAD, FINALLY WAS RESCHEDULED FOR DECEMBER 2019- WAS CALLED AN HOUR LATER AND CANCELLED. HAVE NOT HEARD FROM THEM SINCE. TO SAY THIS IS DEPLORABLE SERVICE IS AN UNDERSTATEMENT. ONE WEEK AFTER NOVEMBER APPT. RECEIVED A TEXT THAT MY BATTERY SHOWED PROBLEMS- ASKED WHAT PROBLEM NO RESPONSE. FINALLY CALLED AND ASKED AND THEY SAID IT WAS LOW- BUT I HAD IT CHECKED AND IT WAS FINE. I HAVE ALSO EMAILED HEAD COMPANY IN GEORGIA. PLEASE LOOK INTO THIS AND THIS COMPANY. THANK-YOU [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *CC

01/06/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3BR******
Summary

WHEN I FILL UP THE CAR WITH GAS, MY CAR SMELLS LIKE GAS INSIDE AND OUT UNTIL IT REACHES ABOUT A HALF A TANK. THIS IS VERY DANGEROUS AND I'VE READ THAT SEVERAL OTHER MERCEDES ARE HAVING THE SAME ISSUE. I'VE CONTACT MERCEDES BUT THEY SAY IT'S NOT ON A RECALL LIST.

12/20/2019
Components: STEERING,ENGINE
Incident Date: 12/19/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5BR******
Summary

THE ESL STEERING LOCK MALFUNCTIONED. THIS CAUSES THE CAR NOT TO START. I HAD THE AIRBAGS REPLACED DUE TO RECALL ABOUT 3 WEEK SALES EARLIER. THE CAR WAS WORKING PROPERLY THE DAY BEFORE AND THE NEXT MORNING THE CAR WON'T START AND A MESSAGE COMES UP ABOUT REMOVING THE KEY.

12/18/2019
Components: AIR BAGS
Incident Date: 12/18/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED TWO RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/15/2019
Components: EXTERIOR LIGHTING
Incident Date: 12/02/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2BR******
Summary

THE PARKING LIGHTS ON BOTH FRONT HEAD LIGHT ASSEMBLIES HAVE MELTED THE PLASTIC OF THE HOUSING AND HAD TO BE BROKEN OUT WHICH SEEMS TO INDICATE AN EXCESSIVE GENERATION OF HEAT AND POTENTIAL FIRE HAZARD WHEN BULBS ARE REPLACED THEY KEEP BURNING OUT WHICH IS A POTENTIAL SAFETY HAZARD.. I HAVE SEEN SEVERAL OTHER COMPLAINTS REGARDING THIS SAME ISSUE AND AS WELL AN ISSUE VERY SIMILAR TO THE TAIL LIGHT RECALL. I WAS WONDERING IF THIS HAS BEEN OR WILL BE ADDRESSED MY THE MANUFACTURER

12/05/2019
Components: AIR BAGS
Incident Date: 12/05/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4BR******
Summary

UPON FINDING OUT THAT THIS VEHICLE HAS TWO OPEN AIRBAG RECALLS, AND THE NHTSA WEBSITE SAYING PARTS WHERE AVAILABLE, I CONTACTED THE DEALER FOR ASSISTANCE IN REPLACING THE AIRBAGS. THE DEALER SAID THAT THE AIRBAGS WERE ON BACKORDER FROM THE MANUFACTURE WITH NO TIMELINE FOR POTENTIAL REPLACEMENT. PER INSTRUCTIONS ON THE NHTSA WEBSITE I AM FILLING OUT THIS FORM TO LET THE NHTSA KNOW THE MANUFACTURE HAS FAILED / IS UNABLE TO REMEDY THIS DANGEROUS SAFETY RECALL IN A TIMELY MANNER

11/28/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 09/05/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8BR******
Summary

MY CAR SOUND LIKE THE POWER STEERING HAS GONE IT'S VERY LOUD. ALSO SECONDARY AIR FLOW JUST REPLACED AND NOW IT'S GOING TO NEED ANOTHER ONE AT 2000 A POP. FINALLY THE ELECTRICS IS VERY WEIRD. LIGHTS WILL GO OUT THEN COME BACK ON. MY DAY TIME RUNNING LIGHTS STAY ON DAY AND NIGHT NO MATTER WHERE I TURN THE LIGHT SWITCH. THE DAY TIME RUNNING LIGHT IS ON EVEN WHEN I TURN ON HIGH BEAMS. NO MATTER IF IT'S MOVING OR NOT ALL THESE THINGS ARE HAPPENING.

11/25/2019
Components: STEERING
Incident Date: 11/18/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE VEHICLE DID NOT START AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE STEERING LOCK MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPIARED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

10/29/2019
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BBXBR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF PALM SPRINGS AT 760-328-6525 (LOCATED AT 4095 E PALM CANYON DR, PALM SPRINGS, CA 92264) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

10/17/2019
Components: STEERING
Incident Date: 10/14/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT TOOK THE VEHICLE TO PLAZA MERCEDES-BENZ (11910 OLIVE BLVD, CREVE COEUR, MO 63141, (314) 266-5469) AND WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN WAS NOT COVERED UNDER WARRANTY AND SHE WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIRS. THE DEALER STATED THAT IF THE STEERING COLUMN WERE NOT REPLACED, THE VEHICLE COULD POTENTIALLY SHUT OFF WITHOUT WARNING. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/17/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3BA******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE VEHICLE EMITTED A FUEL ODOR. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF ONTARIO (LOCATED AT 3787 E GUASTI RD, ONTARIO, CA 91761, 909-212-8400) WHO INSPECTED THE VEHICLE AND NOTICED THAT THE FUEL FILTER WAS FRACTURED AND CAUSED FUEL TO LEAK UNDERNEATH THE REAR SEATS. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V557000 (FUEL SYSTEM, GASOLINE). THE FUEL FILTER FLANGES WERE REPLACED. THE CONTACT CALLED THE MANUFACTURER, BUT WAS UNABLE TO SPEAK WITH AN AGENT. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

10/08/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 09/03/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF NORTHLAKE (LOCATED AT 10725 NORTHLAKE AUTO PLAZA, CHARLOTTE, NC 28269, (704) 321-4833) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING WAS FAULTY. THE TECHNICIAN REPLACED THE STEERING LOCK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,536.*BF*JB

10/07/2019
Components: AIR BAGS
Incident Date: 03/28/2016
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. RAY CATENA MERCEDES-BENZ (910 US-1, EDISON, NJ 08817) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

10/02/2019
Components: AIR BAGS
Incident Date: 10/02/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V081000 AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF HAMPTON (2712 MAGRUDER BLVD, HAMPTON, VA 23666, (757) 865-8000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *PM CONSUMER STATED VEHICLE WAS REPAIRED.*JB

09/25/2019
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7BA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF ONTARIO (3787 E GUASTI RD, ONTARIO, CA 91761, (909) 212-8400) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

09/20/2019
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB6BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V381000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF WEST CHESTER (1260 WILMINGTON PIKE, WEST CHESTER, PA 19382, (484) 313-1100) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE AND WERE ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS

09/09/2019
Components: AIR BAGS
Incident Date: 02/06/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. PLAZA MOTORS PRE-OWNED (652 DECKER LN, CREVE COEUR, MO 63141, (888) 593-1883) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/05/2019
Components: AIR BAGS
Incident Date: 02/15/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SAN ANTONIO (9600 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 920-3235) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/20/2019
Components: AIR BAGS
Incident Date: 08/17/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT NOT DEPLOY IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 173,000.

08/13/2019
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. MERCEDES-BENZ OF SARASOTA (4754 CLARK RD, SARASOTA, FL 34233, (941) 275-1293) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/09/2019
Components: AIR BAGS
Incident Date: 05/30/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB4BA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF FAIRFIELD (2950 AUTO MALL PKY, FAIRFIELD, CA 94533) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED AND THE DEALER WOULD NOT PERFORM THE RECALL REPAIR WITHOUT A DIAGNOSTIC TEST FIRST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

08/05/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/29/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. EVERY TIME THE VEHICLE WAS FILLED WITH FUEL, A STRONG FUEL ODOR ENTERED THE VEHICLE. THE CONTACT INFORMED MERCEDES-BENZ OF HOUSTON NORTH (17510 NORTH FWY, HOUSTON, TX 77090, (281) 305-8970) OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

07/23/2019
Components: SUSPENSION,STRUCTURE
Incident Date: 07/17/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. WHILE DRIVING 35 MPH, THE REAR DRIVER'S SIDE OF THE VEHICLE VEERED TO THE LEFT. THE CONTACT IMMEDIATELY APPLIED THE BRAKES. THE CONTACT DROVE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR DRIVER'S SIDE SUBFRAME AND DRIVER'S SIDE CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. *AS *TR

07/22/2019
Components: AIR BAGS,SEATS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. WHILE THE VEHICLE WAS PARKED, THE HEADREST AIR BAGS BURST ON THEIR OWN WITHOUT WARNING. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO W.I. SIMONSON MERCEDES-BENZ (LOCATED AT 1626 WILSHIRE BLVD, SANTA MONICA, CA 90403, (855) 677-2690), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,352.

07/22/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/16/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0BR******
Summary

I WAS LEAVING WORK. I UNLOCKED THE VEHICLE WITH THE KEY FOB, PLACED THE KEY FOB IN THE IGNITION, AND IT FAILED TO START. I WAS LEFT STRANDED WITHOUT A WAY TO LEAVE. I HAVE BEEN TOLD MY PROBLEM LIES WITHIN A "FAULTY IGNITION SWITCH" THAT ONLY MB CAN REPAIR. I HAVE BEEN TOLD THIS IS A COMMON PROBLEM AMONG THE C-CLASS MODELS AND I AM HOPING MB CAN ADDRESS THE ISSUE WITH A RECALL.

07/12/2019
Components: AIR BAGS
Incident Date: 07/12/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXBR******
Summary

I HAVE BEEN CONTACTING MECEDES-BENZ OF SOUTH BAY AT 3311 PACIFIC COAST HIGHWAY, TORRANCE, CA 90505. TEL: (855)457-2275 FOR THE LAST 2 YEARS REGARDING THE TAKATA AIR BAG RECALL. 1) THE RESPONSE IS ALWAYS: "WE WILL CONTACT YOU TO SCHEDULE SERVICE WHEN THE PARTS ARRIVE". THEY NEVER CONTACT. 2) I KEEP GETTING POSTCARDS FROM MERCEDES BENZ THAT PARTS ARE AVAILABLE, HOWEVER, I HAVE LEFT MESSAGES FOR THEIR ASSIGNED RECALL PERSON WHO NEVER HAS TIME TO CALL BACK THEY ARE DRAGGING THEIR FEET ON THIS MATTER HOPING I'LL GO AWAY AND FORGET ABOUT IT

07/09/2019
Components: AIR BAGS,SEATS
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB1BA******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. WHILE DRIVING, THE PASSENGER SIDE HEADREST AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE AIR BAG INDICATOR ILLUMINATED AFTER THE AIR BAG DEPLOYED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

07/02/2019
Components: AIR BAGS
Incident Date: 07/02/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5GB5BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C350. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TEMECULA (40910 TEMECULA CENTER DR, TEMECULA, CA 92591, (951) 216-7800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/02/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9BF******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE WOULD NOT START AND THE POWER STEERING ABILITY SEIZED. THE VEHICLE WAS TOWED TO MERCEDES BENZ OF HONOLULU (818 OKAPI OMANI AVE, HONOLULU, HI) WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE MODULE WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

06/30/2019
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8BR******
Summary

TAKATA RECALL. IT'S TAKING AN INORDINATE AMOUNT OF TIME FOR MERCEDES TO COME UP WITH A FIX FOR THIS LIFE THREATENING DEFECT. I SEE THAT HONDA IS ADVERTISING TO HAVE THEIR CUSTOMERS SCHEDULE REPAIRS. CAN'T MERCEDES USE THE SAME REPLACEMENT AIRBAGS? MAKES ONE WONDER IF MB IS SERIOUS ABOUT SAFETY.

06/26/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0BR******
Summary

CAR LEAKS GASOLINE WHEN ABOVE 3/4 OF TANK IN THE RIGHT REAR AREA BY THE FUEL FILLER LINE. SMELL GAS AND SEE GAS LEAKING.

06/24/2019
Components: AIR BAGS
Incident Date: 06/16/2019
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF8BBXBR******
Summary

AIRBAGS DID NOT DEPLOY. WHILE DRIVING ON THE HIGHWAY, A DEER RAN ACROSS THE OPPOSITE SIDE LANE OF TRAFFIC AND COLLIDED WITH THE DRIVERS SIDE AND WINDSHIELD. THE ENTIRE DEER LANDED IN DRIVERS LAP AND PASSENGERS SIDE SEATS. NO AIRBAGS DEPLOYED. STATEFARM AND STATE TROOPER REPORTS WITH PHOTOS TAKEN. BOTH OCCUPANTS WERE TAKEN TO ER BY AMBULANCE AND TREATED.

06/19/2019
Components: AIR BAGS
Incident Date: 06/15/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3BR******
Summary

TAKATA RECALL : MY C300 MERCEDES 2011 HAS BEEN ON RECALL FOR OVER 5 YEARS EVERY MERCEDES DEALERSHIP SAYS THERE ARE NO AIRBAGS AVAILABLE. WHY???? EVERYONE ELSE I TALK TO HAS HAD THEM REPLACED ALREADY !! NOW THE LIGHT HAS COME ON SAYING L & R SRS MALFUNCTION (SERVICE REQUIRED)

06/17/2019
Components: AIR BAGS
Incident Date: 02/29/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT TOOK THE VEHICLE TO INTERNATIONAL AUTOS WAUKESHA (2230 EAST MORELAND BLVD, WAUKESHA, WI) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/24/2019
Components: AIR BAGS
Incident Date: 05/23/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9BA******
Summary

"TAKATA RECALL" WE STARTED GETTING AIRBAG RECALL NOTICES 4 YEARS AGO. WE HAVE CALLED THE DEALER EVERY 6 MONTHS AND THEY ALWAYS SAY "TAKATA HAS NOT SENT US PARTS" THIS IS TOTALLY UNACCEPTABLE FOR A LIFE CRITICAL PART SUCH AS AN AIRBAG THAT CAN EXPLODE. NOTHING BUT EXCUSES. EVERY TIME WE DRIVE THIS VEHICLE WE ARE WORRIED ABOUT THE AIRBAGS. THIS IS THE 4TH MB WE HAVE OWNED AND ITS LIKELY THE LAST DUE TO THE WAY THIS RECALL HAS BEEN HANDLED.

05/08/2019
Components: EXTERIOR LIGHTING
Incident Date: 11/19/2018
Crash: No
Fire: Yes
Vehicle Identification Number: WDDGF5B5BR1******
Summary

MY FRONT PASSENGER HEAD LAMP CAUGHT FIRE ONE OF THE PARKING BULBS. ALL TJE WIRING IS EXPOSED AND MY LIGHTS STOPPED WORKING. MY RIGHT TAIL LIGHT ONE OF THE BULBS GOT OVER HEATED AND HAD TO TAKE OFF THE BULB.

04/29/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/28/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2AF******
Summary

I AM WRITING TO FILE A COMPLAINT. THE VEHICLE DID NOT START AFTER THE KEY WAS PUT INTO THE IGNITION. THERE WERE NO WARNING LIGHTS. IN ADDITION, THE VEHICLE DID NOT START AT ALL. THE TOW SERVICE WAS CALLED. THE TOW REPAIR REPRESENTATIVE INDICATED THE PROBLEM MAY BE THE "IGNITION SWITCH," AS THE BATTERY WAS FINE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE ENTIRE IGNITION SWITCH HAD TO BE REPLACED. THE COST WAS $1214. THIS IS UNACCEPTABLE. FORTUNATELY, THE VEHICLE WAS IN A SECURE PLACE -- THE HOME GARAGE. HOWEVER, HAD IT BEEN IN ANOTHER LOCATION, A SERIOUS SAFETY HAZARD COULD HAVE OCCURRED. THE VEHICLE ONLY HAS APPROXIMATELY 91,000 MILES, SO IT IS INCONCEIVABLE AS TO WHY AN IGNITION SWITCH WOULD NEED TO BE REPLACED. THERE WAS NO WARNING. THIS IS AN ITEM THAT IS CLEARLY A MANUFACTURER'S DEFECT AND SHOULD BE UNDER WARRANTY.

04/26/2019
Components: AIR BAGS
Incident Date: 04/26/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0BR******
Summary

"TAKATA RECALL" RECENT CHANGE IN PA LAW MADE ME AWARE OF RECALL PROBLEMS OTHERS REPORTED. I CHECKED MY VEHICLE AND FOUND 2 UNRESOLVED RECALLS, ONE DATED 2016 AND ONE DATED 2019. I INTEND TO COMPLAIN TO THE DEALER I PURCHASED THE CAR FROM AND I WONDERED IF NHTSA WAS DOING ANYTHING TO PRESSURE THE DEALER TO RESOLVE THEIR 3 YEAR NEGLECT OF MY UNSAFE AIR BAGS. IS IT NORMAL THAT A RECALL IS IGNORED BY THE MANUFACTURER FOR 3 YEARS? CAN YOU HELP?

04/24/2019
Components: SUSPENSION
Incident Date: 04/15/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9BR******
Summary

I HAVE A 2011 MERCEDES 80K MILES AND THE REAR CRADLE HAS RUSTED OUT , MAKING THE VEHICLE UNSAFE TO DRIVE

04/19/2019
Components: AIR BAGS
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SAN ANTONIO (9600 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 920-3235) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT CONSUMER STATED SHE DID NOT HEAR ANYTHING FRON THE DEALER.*JB

04/18/2019
Components: AIR BAGS
Incident Date: 04/18/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2BR******
Summary

TAKATA RECALL. I HAVE BEEN CONTACTING THE MERCEDES DEALERSHIPS IN MY AREA AND THE REMEDY PARTS HAVE NOT BEEN AVAILABLE FOR AIR BAG REPLACEMENT. QUITE FRANKLY, ITS SCARY TO DRIVE.

04/17/2019
Components: AIR BAGS
Incident Date: 02/01/2019
Crash: No
Fire: No
Summary

2011 MERCEDES BENZ C-300. CONSUMER WRITES IN REGARDS TO MBUSA SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

04/06/2019
Components: AIR BAGS
Incident Date: 04/05/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3BR******
Summary

TAKARA RECALL I HAVE BEEN CALLING THE MERCEDES BENZ DEALER EVERY FEW MONTHS SINCE I GOT THE RECALL NOTICE ON MY CAR. EACH TIME THEY TELL ME THAT IT WILL BE 1 OR 2 MONTHS BEFORE THE PARTS ARE AVAILABLE TO FIX THE CAR. THIS SCENARIO HAS BEEN GOING ON FOR THE PAST 2 YEARS OR MORE. I CANNOT SEEM TO GET MY CAR FIXED. THE LAST TIME I CALLED THEY TOLD ME I DIDN'T NEED TO CALL EVERY FEW MONTHS THAT THEY WOULD SEND ME A LETTER WHEN THE PARTS WERE AVAILABLE. I REALIZED THAT THEY HAVE A LOT OF CARS TO FIX BUT I DO NOT WANT TO CONTINUE DRIVING MY CAR KNOWING THAT IF SOMEONE RUNS INTO ME I COULD BE KILLED BECAUSE OF A FAULTY AIRBAG. HOW DO I GET MY CAR FIXED? ANYTHING YOU COULD DO TO HELP ME WOULD BE VERY MUCH APPRECIATED MY DEALER IS IN LAKELAND FLORIDA IT IS FIELDS MOTOR CAR. THEIR PHONE NUMBER IS 863 688-8111.

04/03/2019
Components: AIR BAGS
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7BF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. MERCEDES-BENZ OF PLANO (6455 DALLAS PKWY, PLANO, TX 75024) STATED THAT THEY NEEDED TO KEEP THE VEHICLE FOR THREE TO FOUR DAYS UNTIL THE PARTS ARRIVED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/01/2019
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2BA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE REMEDY AND PART WITHIN A REASONABLE TIME FRAME CONCERNING NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT RECEIVED A SECOND NOTICE FOR THE TWO AIR BAG RECALLS, WHICH INDICATED THAT THE PARTS WERE AVAILABLE. MERCEDES-BENZ OF ANAHEIM (5395 E LA PALMA AVE, ANAHEIM, CA 92807, 1-(855) 281-3286) WAS UNABLE TO PROVIDE THE PARTS TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/19/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
Incident Date: 10/28/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2BR******
Summary

"TAKATA RECALL" I CONTACTED THE THE AUTHORIZED MERCEDES-BENZ DEALER HAS FAILED TO REMEDY THIS SAFETY RECALL IN A TIMELY MANNER, I HAVE CONTINUOUSLY REACHED OUT FOR YEAR AND HALF AND THE MERCEDES-BENZ DEALER CONTINUOUS TO STATED THAT THE AIR BAGS ARE ON BACK ORDER.

03/19/2019
Components: AIR BAGS
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXBR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF CARY (2400 AUTOPARK BLVD, CARY, NC 27511, (919) 380-1800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/12/2019
Components: AIR BAGS
Incident Date: 03/11/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1BA******
Summary

TAKATA RECALL. RECALL IS OVER 3 YEARS OLD, FEBRUARY 9, 2016, REMEDY IS STILL NOT AVAILABLE.

03/11/2019
Components: AIR BAGS
Incident Date: 11/14/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF NASHVILLE (LOCATED AT 630 BAKERS BRIDGE AVE, FRANKLIN, TN 37067, (800) 770-5582) WHERE IT WAS DIAGNOSED THAT THE AIR BAG WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOUR TIMES FOR THE SAME FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,720. *BF *TR

03/11/2019
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9BA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V010000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF ARROWHEAD AT 623-815-3900 (LOCATED AT 9260 W BELL RD, PEORIA, AZ 85382) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH RECALLS.

03/11/2019
Components: AIR BAGS
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF CHANTILLY (14841 STONECROFT CENTER CT, CHANTILLY, VA 20151, (888) 774-1162) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/08/2019
Components: AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 03/08/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9BR******
Summary

THE RINGS USED TO DETERMINE WHEEL SPEED FOR THE STABILITY SYSTEM FAIL, THIS HAS HAPPENED TWICE TO MY CAR AND CAN RESULT IN THE BRAKES BEING APPLIED WITHOUT WARNING. ALSO TAKATA AIR BAGS HAVE NOT BEEN REPLACED IN THE THREE YEARS AFTER THE RECALL.

03/06/2019
Components: AIR BAGS
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF ALBUQUERQUE AT (505) 821-4000 (LOCATED AT 8920 PAN AMERICAN FWY NE, ALBUQUERQUE, NM 87113) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/05/2019
Components: AIR BAGS
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXBR******
Summary

3 YEARS AGO MY CAR HAD A DRIVER SIDE AIRBAG RECALL. I CALL THE DEALERSHIP EVERY 4 MONTHS AND NOTHING HAS BEEN REPAIRED. NOW, IN 2019 I JUST FOUND OUT THERE IS A RECALL ON THE PASSENGER SIDE AIRBAG TOO. THE DEALERSHIP HAS TOLD ME THERE IS NOTHING THEY CAN DO RIGHT NOW ON EITHER RECALL. IT IS MY PROBLEM. ANYTHING I CAN DO?

03/02/2019
Components: AIR BAGS
Incident Date: 03/02/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9BR******
Summary

TAKATA RECCALL: MERCEDES HAS NOT REMEDIED THIS PROBLEM THOUGH IT HAS BEEN KNOWN FOR SOME TIME. I JUST GOT ANOTHER LETTER SAYING "WE DON'T HAVE PARTS, STAY TUNED, WE WILL LET YOU KNOW", THIS IS UNACCEPTABLE FOR A DANGEROUS RECALL

02/26/2019
Components: AIR BAGS
Incident Date: 10/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDKJ5GB8BF******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALEXANDRIA MERCEDES-BENZ (200 S PICKETT ST, ALEXANDRIA, VA 22304, (703) 341-2100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED REPLACEMENT AIR BAGS WERE NOT AVAILABLE.*JB

02/21/2019
Components: AIR BAGS
Incident Date: 02/02/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5BR******
Summary

TAKATA RECALL.

02/21/2019
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING MERCEDES-BENZ OF RICHMOND (8225 WEST BROAD ST., HENRICO, VA) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT STATED THAT HE RECEIVED SEVERAL LETTERS INDICATING THAT THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/17/2019
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0BR******
Summary

'TAKATA RECALL THERE WAS A RECALL ON MY CAR FOR AIRBAGS SINCE FEBRUARY,2016 EVER SINCE I HAVE T HEARD FROM ANYONE ON BEHALF I CALLED DEALERS THEY SAID PARTS ARE NOT AVAILABLE. I BELIEVE THIS IT'S VERY INRESPOSIBLE IN YOUR BEHALF. IT CLEARLY SAID IN CASE OF A ACCIDENT SERIOUSLY INJURIES CAN OCCUR DUE TO THIS SO CAN YOU SOMEONE GIVE ME AN ANSWER ON THIS.

02/15/2019
Components: AIR BAGS,ENGINE
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9BA******
Summary

TAKATA INFLATORS THE FIRST RECALL WAS FEBRUARY 2016 FOR THE DRIVER SIDE AIRBAG A REASONABLE AMOUNT OF TIME IS PAST THE PARTS WERE PROMISED IN SEPTEMBER 2018 AND NO DELIVERY. NOW A NEW RECALL OF JANUARY 2019 FOR THE PASSENGER SIDE AIRBAG INFLATOR HAS BEEN ISSUED I'M TOLD BY MERCEDES-BENZ USA THAT THE PARTS WILL BE AVAILABLE SEPTEMBER 2019 . THIS IS AN UNREASONABLE AMOUNT OF TIME GIVEN THE THREE YEARS OF THE PREVIOUS RECALL NOT BEING REMEDIED. ALSO I'M TOLD BY THE DEALERSHIP THAT THE MOTOR MOUNTS ARE COLLAPSED I CAN'T HELP BUT THINK THAT THIS IS A DEFECT ALSO SUBJECT TO RECALL.

02/14/2019
Components: AIR BAGS
Incident Date: 05/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8BR******
Summary

I RECEIVED NOTIFICATION OF A DEFECTIVE PASSENGER SIDE AIRBAG IN MAY 2016. I HAVE RECEIVED TWO SUBSEQUENT LETTERS DATED DECEMBER 2017 AND JUST TODAY FEBRUARY 14, 2019 STATING THE PROBLEM AND THAT THE COMPANY ( MERCEDES BENZ USA ) THROUGH THEIR PARENT COMPANY DAIMLER AG WAS TAKING ALL NECESSARY MEASURES TO REMEDY THIS SITUATION. WE WERE ALSO TOLD THAT THEY WERE WORKING CLOSELY WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AND AIRBAG SUPPLIERS TO PROVIDE A REMEDY AS SOON AS POSSIBLE, AND TO PRIORITIZE REPAIRS ACCORDING TO RISK FACTORS IDENTIFIED THROUGH TESTING. WE HAVE BEEN TOLD ONCE AGAIN THAT REPLACEMENT PARTS ARE NOT YET AVAILABLE, BUT WE WILL BE CONTACTED ONCE PARTS BECOME AVAILABLE. IT HAS BEEN 2 1/2 YEARS AND STILL NO REMEDY. WE ARE DRIVING AROUND WITH A BOMB WAITING TO GO OFF IN THE FRONT SEAT OF OUR VEHICLE. WHEN IS ENOUGH ENOUGH? ARE WE WAITING FOR SOMEONE TO BE INJURED OR KILLED. I PURCHASED MERCEDES BENZ VEHICLE BECAUSE I WAS LEAD TO BELIEVE THEY WERE ONE OF THE SEVEN SAFEST CARS ON THE ROAD. I DO NOT HAVE A WARM AND FUZZY FEELING ABOUT OWNING MY MERCEDES WHEN THE PARENT COMPANY CANNOT REMEDY A SITUATION THAT PUTS MY FAMILY AND I AT RISK. I WOULD HAVE EXPECTED MORE FROM MERCEDES BENZ. GOING FORWARD I DO NOT WANT MORE EMPTY PROMISES. FIX THIS PROBLEM ONCE AND FOR ALL SO YOU MIGHT RESTORE SOME CONFIDENCE IN YOUR NAME AGAIN.

02/13/2019
Components: AIR BAGS,ENGINE
Incident Date: 02/12/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB8BF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ATTEMPTED TO JUMPSTART THE VEHICLE, BUT WAS UNSUCCESSFUL. IN ADDITION, THE AIR BAG INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 47,000.

02/13/2019
Components: AIR BAGS
Incident Date: 02/23/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXBR******
Summary

THE RECALL WAS ISSUED IN FEBRUARY 2016 AND IS STILL UNRESOLVED. THIS IS NOT CORRECTED IN A TIMELY MANNER

02/13/2019
Components: AIR BAGS
Incident Date: 01/10/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND AN UNKNOWN RECALL FOR THE PASSENGER SIDE AIR BAGS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF MUSIC CITY AT (615) 724-6262 (LOCATED AT 734 ENVIOUS LN, NASHVILLE, TN 37217) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/12/2019
Components: AIR BAGS
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF EASTON (4300 MORSE CROSSING, COLUMBUS, OH 43219, (614) 291-2007) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/11/2019
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE LOCAL DEALER (PLAZA MOTORS, 11030 OLIVE BLVD, CREVE COEUR, MO), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

02/11/2019
Components: AIR BAGS
Incident Date: 01/17/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5BA******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF BATON ROUGE (10949 AIRLINE HWY, BATON ROUGE, LA 70816, (225) 424-2241) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/11/2019
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB6BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND TBD (AIR BAGS). THE CONTACT CALLED PLAZA MERCEDES-BENZ AT 314-266-5469 (LOCATED AT 11910 OLIVE BLVD, CREVE COEUR, MO 63141) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH CAMPAIGNS.

02/10/2019
Components: AIR BAGS
Incident Date: 02/02/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB8BF******
Summary

TANAKS RECALL JUST GOT ANOTHER NOTICE HOW FAILURE OF REPLACEMENT CAN CAUSE INJURY OR DEATH. THE REPLACEMENT IS NOT YET AVAILABLE

02/10/2019
Components: AIR BAGS
Incident Date: 02/10/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7BR******
Summary

TAKATA RECALL. UNTIL NOW, THIS HAS NOT BEEN FIXED. IT HAS BEEN THREE YEARS SINCE THE FIRST RECALL CAME OUT. IN MY OPINION, THAT IS WAY TOO LONG TO GET THIS TAKEN CARE OF. NOTHING HAS HAPPENED YET TO MY VEHICLE, BUT I THINK IT HAS BEEN WAY TOO LONG THAT NOTHING HAS BEEN DONE TO REPLACE THESE. MFG. RECALL N0. 2018030009 AND 2018030011

02/07/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/07/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5GB2BR******
Summary

I HAD A FUEL PUMP FLANGE CRACK AND LEAK FUEL WHEN TANK WAS FILLED. ALSO, THE CHECK ENGINE LIGHT THREW CODES RELATING TO SMALL LEAKS IN THE SYSTEM AND AS SUCH WOULDN'T PASS STATE INSPECTION. I HAD TO GET THESE FIXED -- BASICALLY BOTH SIDES (FUEL PUMP/FILTER/SENDING UNIT) AT THE COST OF ALMOST $1,000 AT A LOCAL SHOP. ALL VIN SEARCHES DIDN'T SHOW THAT MY CAR WAS UNDER RECALL FOR THE FUEL SYSTEM, HOWEVER I NOTICED THAT MANY OTHER MODELS IN YEAR 2011-2012 WERE UNDER RECALL: SEE NHTSA CAMPAIGN ID #12V557000. I BELIEVE THIS MODEL SHOULD BE INCLUDED IN THIS RECALL.

02/07/2019
Components: AIR BAGS
Incident Date: 02/07/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5BF******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTOHAUS ON EDENS AT (847) 272-7900 (LOCATED AT 1600 WEST FRONTAGE RD, NORTHBROOK, IL 60062) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/06/2019
Components: AIR BAGS
Incident Date: 02/06/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDKK5GF4BF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C350E. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). DEMAROIS BUICK GMC MERCEDES-BENZ (3115 W BROADWAY ST, MISSOULA, MT 58908, 406-721-4000) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

02/05/2019
Components: AIR BAGS
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF LANCASTER (5100 MAIN ST, EAST PETERSBURG, PA 17520, (717) 569-2100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB

02/05/2019
Components: AIR BAGS
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3BA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEW COUNTRY MOTOR CARS, INC (1 WESTON ST, HARTFORD, CT 06120, (860) 278-2000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

02/04/2019
Components: AIR BAGS
Incident Date: 02/04/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6BR******
Summary

THE TAKATA AIRBAG RECALL IS APPROXIMATELY 4 YEARS OLD NOW AND MERCEDES HAS REFUSED TO DO ANYTHING ABOUT IT. AND I LIVE IN A HIGH RISK AREA OF SOUTH FLORIDA. I GET A LETTER PER YEAR FORM MERCEDES STATING THEY ARE LOOKING INTO IT. I HAVE CALLED THE LOCAL DEALER MANY TIMES. EACH TIME I CONTACT MERCEDES THEY REPLY THEY ARE LOOKING INTO IT AND HAVE NO INFORMATION. FRIENDS WITH FORDS CHEVYS AND ALMOST ANY OTHER CAR BRANDS GOT LOANER CARS AND THEN THEIR VEHICLE REPAIRED. MERCEDES IS IGNORING THE ISSUE, SHOULD BE FINED VERY HEAVILY, AND MADE TO FIX THEIR CARS IMMEDIATELY. PLEASE LET ME KNOW HOW AND WHAT I CAN DO INCLUDING IF I CAN SUE

01/30/2019
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9BR******
Summary

TAKATA RECALL. SEVERAL YEARS AGO I WAS INFORMED THAT MY MB VEHICLE WAS INCLUDED IN THE CARS IMPACTED WITH FAULTY TAKATA AIRBAGS FOR BOTH DRIVER AND PASSENGER. I JUST CALLED MBUSA AND WAS TOLD THEY DO NOT HAVE ANY UPDATED INFORMATION AS TO WHEN SAFE AIRBAGS WILL BE INSTALLED IN MY CAR. THIS IS UNACCEPTABLE NOW THAT I HAVE TO DRIVE IN FEAR FOR THE LAST COUPLE OF YEARS...AND NO ONE KNOWS FOR HOW MUCH LONGER. I WANT A MB LOANER CAR, FREE OF CHARGE TO ME...TO DRIVE UNTIL THE TIME THAT MY AIRBAG RECALL IS CORRECTED. AND I WOULD LIKE THAT CORRECTION TO OCCUR QUICKLY.

01/25/2019
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2BA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (MERCEDES-BENZ OF CALABASAS, 24181 CALABASAS RD, CALABASAS, CA), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/23/2019
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3BR******
Summary

TAKATA INFLATOR : THE MANUFACTURER HAS NEVER REMEDIED THE TAKATA INFLATOR RECALL DEFECT SINCE FEB 2016 WHEN THE RECALL WAS ANNOUNCED.

01/15/2019
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB8BA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016 AND NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER (MERCEDES-BENZ OF ESCONDIO, 1101 W. 9TH AVE, ESCONDIDO, CA), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/15/2019
Components: ELECTRICAL SYSTEM,AIR BAGS,ENGINE
Incident Date: 10/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5BR******
Summary

1. TAKATA RECALL: THIS RECALL OF A DANGEROUS SITUATION HAS BEEN GOING ON FOR ABOUT TWO YEARS NOW IS UNACCEPTABLE AND HAZARDOUS TO EM AND MY FAMILY. 2. LAW SUIT: GREG SUDDRETH AND PAUL DENTON V. MERCEDES-BENZ USA, LLC. ON 10/30/17, I HAD TO PAY 3445.13 FOR A REPAIR MY BALANCE SHAFTS GEARS, WHICH WE'RE DEEMED DEFECTIVE IN ALL M272 ENGINES WHICH IS IN MY C300. HOWEVER, IN THE ABOVE MENTIONED LAW SUIT, THIS PROBLEM WAS SUPPOSED TO HAVE BEEN CORRECTED. WHEN I BROUGHT THIS TO THE ATTENTION TO THE MERCEDES-BENZ OF MODESTO TECHNICIANS, THEY SAID I MISSED THE CUT-OFF DATE BY ONE YEAR. THEY ACKNOWLEDGED I HAD THE SAME PROBLEM AND CHECKED TO SEE IF I QUALIFIED FOR A FREE REPAIR, BUT LATER CLAIMED, THE ISSUE WITH THE DEFECTIVE BALANCE SHAFTS GEARS HAD BEEN ADDRESSED. HOW CAN THAT BE WHEN I INCURRED THE SAME PROBLEM. THE REPAIR SHOULD HAVE BEEN REPAIRED UNDER WARRANTY. I EVENTUALLY HAD TO HAVE THE CAR REPAIRED AT MERCEDES OF PLEASANTON BECAUSE MODESTO DIDN'T HAVE ANY OPEN APPOINTMENTS. THANK YOU FOR YOUR ATTENTION IN THIS MATTER. 3. FAULTY ELECTRONIC STEARING LOCK: ENGINE WON'T TURN ON AND STEEARING WHEEL IS LOCKED. SEVERAL PEOPLE HAVE HAD THIS SAME PROBLEM. MERCEDES CLAIM NOT A SAFETY ISSUE, BUT WHEN YOUR DAUGHTER GETS STUCK AT MIDNIGHT AT AN AMUSEMENT PARK ON HIGH SCHOOL SENIOR NIGHT...THAT'S A SAFETY ISSUE. THANK YOU FOR YOUR ATTENTION IN THIS MATTER.

01/09/2019
Components: AIR BAGS
Incident Date: 07/17/2012
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7BA******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SAN FRANCISCO (500 8TH ST, SAN FRANCISCO, CA 94103, (415) 673-2000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/09/2019
Components: AIR BAGS
Incident Date: 12/12/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5BA******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KEYES EUROPEAN MERCEDES-BENZ (5400 VAN NUYS BLVD, SHERMAN OAKS, CA 91401, (818) 461-3900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/07/2019
Components: AIR BAGS
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXBA******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RBM OF ATLANTA AT (678) 637-2333 (LOCATED AT 345 MCFARLAND PARKWAY, ALPHARETTA, GA 30004) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/07/2019
Components: AIR BAGS
Incident Date: 01/07/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB8BA******
Summary

TAKATA RECALL - I GOT A MESSAGE ON MY CAR DASH LAST NIGHT WHILE DRIVING THAT THE RIGHT SRS AIRBAG HAS MALFUNCTIONED AND SERVICE IS REQUIRED. I CALLED A LOCAL DEALERSHIP TODAY TO LEARN PARTS FOR MY MAKE AND MODEL CAR ARE STILL NOT AVAILABLE FOR REPLACEMENT. I AM CONCERNED ABOUT THE SAFETY OF DRIVING THE CAR KNOWING THERE IS AN ISSUE WITH THE AIRBAG.

12/29/2018
Components: AIR BAGS
Incident Date: 12/15/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1BR******
Summary

"TAKATA RECALL" SEVERAL YEARS AGO I STARTED RECEIVING NOTICES ABOUT THE TAKATA AIRBAG RECALL. I HAVE YET TO RECEIVE A DATE IN WHICH THE FAULTY AIRBAG CAN BE REPLACED. PLEASE ARRANGE TO GET THE REPLACEMENT PARTS TO MY LOCAL DEALERSHIP WITHIN THE NEXT 30 DAYS. THERE ARE 2 DEALERSHIPS IN MY AREA. THEY ARE: MERCEDES BENZ OF MEMPHIS AND MERCEDES BENZ OF COLLIERVILLE. I LOOK FORWARD TO GETTING THIS REPLACEMENT AIRBAGS ASAP. THANK YOU.

12/22/2018
Components: UNKNOWN OR OTHER
Incident Date: 11/29/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDKK5GF1BF******
Summary

TAKATA RECALL. I HAVE CONTACTED MERCEDES BENZ OF NAPLES AND WAS TOLD THAT THEY DID NOT HAVE THE PARTS AND DID NOT KNOW WHEN THEY WOULD GET THEM IN.

12/21/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/03/2018
Crash: No
Fire: No
Vehicle Identification Number: WDBNG75J6YA******
Summary

FUEL LEEK UNDER SEAT PASSENGER SIDE AS WELL STRONG SMELL COMING FROM EVERYWHERE WHEN THE GAS THANK IS FILLED AT THE GAS STATION.I CALLED THE MBUSA FOR HELP WITH THIS PROBLEM AND THEY REFOCUSED TO HELP .THIS IS BEEN UNGOING PROBLEM WITH THE MERCEDES AS I HAD SAME PROBLEM WITH MY 2007 S550 AS WELL MY 2007 E350 .THIS TIME I'M EXTREMELY SCARED ,IF THIS PROBLEM THAT I HAVE WITH MY CAR IT'S GOING TO CAUSE THE HEALTH DAMAGE TO ME AND MY FAMILY , AND EVERY TIME I OPEN MY GARAGE DOOR IN THE MORNING I'M AFRAID THE ELECTRICAL LIGHT OR MOTOR WOULD SPARK AND IGNITE THE FUMES AND CAUSE THE MAJOR EXPLOSION IN MY HOUSE/ GARAGE.PLEASE I NEED HELP FIXING MY CAR AND THOUSANDS OTHER AMERICANS WITH THE SAME PROBLEM.THANK YOU

12/13/2018
Components: AIR BAGS
Incident Date: 12/19/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BBXBR******
Summary

TAKATA RECALL - IT HAS BEEN OVER 2 YEARS SINCE I RECEIVED THE AIR BAG RECALL NOTICE, AND THE DEALER STILL DOES NOT HAVE THE PARTS TO REPLACE MY DEFECTIVE AIR BAG. WHY SHOULD I NOT BE CONCERNED ABOUT MY SAFETY?

12/07/2018
Components: AIR BAGS
Incident Date: 02/03/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8BR******
Summary

TAKATA RECALL I PURCHASED THE VEHICLE IN FEBRUARY 2018. IT HAS BEEN A YEAR SINCE PURCHASE. THE DEALERS TOLD ME THEY WOULD LET ME KNOW AS SOON AS AN AIRBAG REPLACEMENT COMES. NO ONE HAS CONTACTED ME YET AND I AM DRIVING A CAR FOR 1 YEAR WITH A FAULTY AIRBAG. I TRIED CALLING THEM IN THE MIDDLE OF THE YEAR AND SOME FOLKS IN TEXAS RECEIVED THEIR AIRBAG REPLACEMENT I HAVE NOT. I AM AFRAID TO DRIVE IT.

12/07/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/17/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1BR******
Summary

TAKATA RECALL HAD VEHICLE CHECKED AFTER CONSISTENT SMELL OF FUEL UPON FILLING UP THE CAR. MECHANIC DISCOVERED THE FUEL FILLER NECK TO BE FAULTY BECAUSE OF PLASTIC CONNECTOR FUEL TANK.

12/06/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (FLETCHER JONES MOTORCARS, 3300 JAMBOREE RD, NEWPORT BEACH, CA 96220) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE. *TT *TR

11/25/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/24/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9BA******
Summary

STRONG FUEL ODOR EVERY TIME FILLED UP THE GAS TANK (FULL TANK)

11/19/2018
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB6BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS NOT CONTACTED TO CONFIRM IF THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND STATED THAT THE PARTS WERE NOT AVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/09/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/03/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5GB2BR******
Summary

WHEN FUEL TANK IS ABOUT 75%-100% FULL, THE CAR WILL SMELL HEAVILY OF GASOLINE INSIDE AND AROUND THE REAR OF THE VEHICLE. UPON INSPECTION, FUEL PUMP COVER/CAP SEEMS TO BE CRACKED AND LEAKING FUEL. ENGINE CODE P0456.

11/05/2018
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WAS NOT AVAILABLE AND COULD NOT CONFIRM WHEN IT WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/31/2018
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT STATED THAT THE REMEDY AND PART HAD NOT BEEN MADE AVAILABLE WITHIN A REASONABLE TIME FRAME FOR THE RECALL REPAIR CONCERNING NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). MERCEDES-BENZ OF SCOTTSDALE (480-409-0409, 4725 N SCOTTSDALE RD, SCOTTSDALE, AZ 85251) WAS UNCERTAIN AS TO WHEN THE VEHICLE MAY BE SCHEDULED FOR AN APPOINTMENT PERTAINING TO THE MANUFACTURER SENDING THE REMEDY AND PART FOR LONGER THAN 2 YEARS TO THE DEALERSHIP. THE CONTACT HAD NOT EXPERIENCED A FAILURE YET BUT WAS UNCERTAIN IF A FAILURE MAY PROGRESS WHILE WAITING FOR THE REMEDY AND PART. THE MANUFACTURER WAS CONTACTED TO ADDRESS PARTS AVAILABILITY. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/29/2018
Components: AIR BAGS
Incident Date: 07/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF LAGUNA NIGUEL (1 STAR DR, LAGUNA NIGUEL, CA 92677, (949) 416-2438) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

10/29/2018
Components: AIR BAGS
Incident Date: 02/01/2015
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF5EBXBF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT STATED THAT THE MANUFACTURER HAD NOT INCLUDED THE VEHICLE IN THE RECALL REPAIRS FOR NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS) UNTIL AFTER THE VEHICLE HAD BEEN PURCHASED AS WELL AS THE CONTACT HAD EXPERIENCED A CRASH. THE CONTACT WAS AT A STOP AND A VEHICLE TRAVELING AT A HIGH RATE OF SPEED OVER 50 MPH, CRASHED INTO THE REAR OF THE VEHICLE. A DEALER WAS NOT CONTACTED TO INSPECT AND DIAGNOSE WHY THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE NECK, HEAD, BACK AND FURTHER MEDICAL TREATMENT WAS REQUIRED. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY FROM THE CRASH. THE INSURANCE COMPANY COVERED THE COLLISION DAMAGES HOWEVER, THEY HAD NOT INSPECTED WHY THE AIR BAGS FAILED TO DEPLOY. THE MANUFACTURER WAS NOTIFIED OF THE CRASH YEARS LATER. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

10/16/2018
Components: AIR BAGS
Incident Date: 10/16/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5BR******
Summary

TAKATA RECALL THEY KEEP PUSHING THIS DATE BACK. EVERYDAY I DRIVE THIS CAR ITS A GAMBLE.

10/06/2018
Components: AIR BAGS
Incident Date: 04/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7BA******
Summary

TAKATA RECALL

10/01/2018
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6BR******
Summary

TAKATA SAFETY RECALL - HIGH DEATH RISK THIS RECALL BEGAN IN FEBRUARY 2016, ALMOST TWO YEARS AGO, AND TO DATE THERE HAS BEEN NO RESOLUTION. I HAVE RECEIVED NUMEROUS LETTERS, REGARDING AVAILABILITY OF REPLACEMENT PARTS, AND EACH LETTER PUSHES MY PRIORITY GROUP LOWER, DUE TO THE ASSUMPTION THAT HIGHER HUMIDITY INCREASES THE ASSOCIATED RISKS, HOWEVER THAT CAN VARY BASED ON ANNUAL WEATHER CONDITIONS, EVEN IN ARIZONA, WHERE WE HAVE HAD MORE RAINFALL AND HUMIDITY THIS YEAR. I DO NOT BELIEVE FOR ONE SECOND THAT THEY HAVE BEEN UNABLE TO ACCESS REPLACEMENT PARTS FOR THIS RECALL FOR TWO YEARS! MERCEDES IS CLEARLY STALLING AND TRYING TO SPREAD OUT THEIR EXPENSE FOR THE RECALL OVER SEVERAL YEARS, RATHER THAN TAKING THE HIT TO THEIR BOTTOM LINE ALL AT ONCE, WITHOUT CONCERN FOR THE SAFETY OF THEIR CONSUMERS, THIS IS COMPLETELY UNACCEPTABLE. NHTSA NEEDS TO MAN UP AND QUIT GRANTING MERCEDES EXTENSIONS TO COMPLETE THE NECESSARY REPAIRS AT THE POTENTIAL PERIL OF THE AUTOMOBILE OWNERS. ENOUGH IS ENOUGH, GET THE AIRBAGS REPLACED BEFORE SOMEONE IS SERIOUSLY INJURED OR DIES! I CAN TELL YOU THIS, IF ANYTHING HAPPENS TO ANYONE IN MY FAMILY, AS A RESULT OF THESE EXPLOSIVE AIRBAGS, WE WILL SUE MERCEDES AND EVERYONE THAT ALLOWED THIS TO CONTINUE TO THE FULLEST EXTENT OF THE LAW, OF THAT YOU CAN BE SURE! I WILL NOT BE PURCHASING ANOTHER MERCEDES AGAIN, MY NEXT VEHICLE WILL UNDOUBTEDLY BE A BMW, THEY HAVE MUCH BETTER SAFETY RATINGS THAN MERCEDES NOW!

09/29/2018
Components: AIR BAGS
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXBR******
Summary

TAKATA RECALL THESE RECALLS WERE ANNOUNCED IN 2016 AS POSSIBLY LEADING TO SERIOUS INJURY AND DEATH AND, TO DATE, THERE HAS BEEN NO REMEDY.

09/27/2018
Components: POWER TRAIN,AIR BAGS
Incident Date: 10/01/2017
Crash: No
Fire: No
Summary

MY CAR HAS TWO RECALLS FOR THE AIRBAGS WHICH MEANS MY CAR CAN NOT BE TRADED IN BECAUSE IT'S NOT RESALEABLE. THESE RECALLS ARE NOT MINORITY'S AND WE RISK SERIOUS INJURY OR POSSIBLE DEATH BECAUSE MERCEDES CAN FIX THE PROBLEM. REASSURANING KNOWING IF YOU'RE EVER IN AN ACCIDENT YOUR AIRBAGS MAY DISTINCTION DURING IMPACT OR BE THE REASON YOU DIE. I'M STUCK WITH THIS CAR UNTIL THE REMEDIES ARE AVAILABLE, BUT I'M ALSO STUCK WITH RISKING MY LIFE. I STARTED HAVING TRANSMISSION PROBLEMS WITH HESITATING TO SPEED UP FROM A STOP OR SLOWER SPEED. THE DEALERSHIP SAID IT WAS MY INTAKE MANIFOLD FLAP THAT NEEDED TO BE REPLACED. OF COURSE THAT WASN'T THE PROBLEM AND IT'S GETTING WORSE. I HAD IT LOOKED AT AGAIN TO BE TOLD NOTHING WAS WRONG AND NO CODES WERE DISPLAYED DURING THE DIAGNOSTIC CHECK. MEANWHILE MY CAR GETS WORSE BY THE WEEK AND MY TRANSMISSION FEELS LIKE SOMETHING IS CLEARLY WRONG. FOR THE THIRD TIME I HAD IT CHECKED AND THIS TIME HAD A TECHNICIAN RIDE WITH ME. HE NOTED THE HESITATING FEELING WHILE DRIVING AND VALIDATED MY CONCERNS. HE SAID HE PERSONALLY BELIEVES MY TRANSMISSION IS MALFUNCTIONING BUT MERCEDES IS COVERING THEIR TAILS. HE SUGGESTED I TAKE IT TO A PRIVATE MECHANIC WHO SPECIALIZES IN MERCEDES UNLESS I WANT TO PAY $9,000 TO MERCEDES TO BE TOLD A RANGE OF THINGS NEED TO BE FIXED AND THE PROBLEM NEVER BE SOLVED. ABSOLUTE RIP OFF AND I'LL NEVER BUY MERCEDES AGAIN.

09/23/2018
Components: AIR BAGS
Incident Date: 09/21/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3BR******
Summary

TAKATA RECALL MERCEDES STILL HAS NOT MADE ANY ACTUAL REPAIRS ON THE VEHICLES. I HAVE BEEN TOLD EVERY MONTH SINCE THE INITIAL RECALL THAT THEY ARE WAITING ON PARTS. THIS IS RIDICULOUS! MERCEDES HAS NO INTENTION OF REPLACING THESE AIRBAGS, DO THEY? I LIVE AND DRIVE IN FLORIDA. MERCEDES WILL NOT PROVIDE A LOANER VEHICLE DESPITE NUMEROUS REQUESTS. WHEN ARE YOU GOING TO MAKE THE MANUFACTURERS LIVE UP TO THEIR RESPONSIBILITY. A FAKE RECALL IS A FAKE RECALL. PLEASE STOP LETTING THEM PULL THE WOOL OVER YOUR EYES.

09/14/2018
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE PARTS WERE ON BACKORDER UNTIL A YEAR OR MORE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

09/06/2018
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBUARY OF 2016. AFTER CONTACTING THE DEALER (PLAZA MOTORS MERCEDES-BENZ, 11830 OLIVE BLVD, CREVECOEUR, MO 26141) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/28/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9BA******
Summary

GAS LEAK .. CAUSING CAR TOO SMELL LIKE GAS WHEN YOU FILL UP

08/16/2018
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. THE DEALER (FLAGSHIP MOTORS OF LYNNFIELD, 385 BROADWAY ROUTE 1-NORTH, LYNNFIELD, MA) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/16/2018
Components: AIR BAGS
Incident Date: 07/12/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TUCSON (6350 E GRANT RD, TUCSON, AZ 85715, (520) 886-1311) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/11/2018
Components: AIR BAGS
Incident Date: 01/01/2011
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3BR******
Summary

THESE ARE KNOWN TO KILL PASSENGERS YET NO ONE IS DOING ANYTHING ABOUT THE CAR MANUFACTURERS TAKING THEIR GOOD OLD TIME REPLACING THEM. THEY SHOULD NOT BE ALLOWED TO CONTINUE SELLING CARS UNTIL THEY HAVE FIX THE ONES THEY SOLD THAT HAVE DEFECTS AND RECALLS. WHAT ARE THEY WAITING FOR A PAYOUT FROM THE TAKATA LAWSUIT? WHY IS NO ONE DOING ANYTHING.

08/09/2018
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 07/31/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0BR******
Summary

I WASN'T DRIVING DOWN THE HIGHWAY AT 60 MPH AND THE CAR WENT INTO NEUTRAL BY ITSELF AND STAYED THERE IN THE MIDDLE OF THE ROAD. THE CAR WOULDN'T MOVE AT ALL AND HAD TO PULL OVER TO THE HARD SHOULDER AND RESTART THE ENGINE. THIS HAPPENED TO ME 4 TIMES IN TOTAL. I SCANNED IT AND THEY SAID IT'S THE SPEED SENSOR INSIDE THE CONDUCTOR PLATE WHICH ENTIRELY NEEDS TO BE REPLACED AND REPROGRAMMED BY MERCEDES. THIS IS A SAFETY ISSUE BECAUSE A CAR GOING INTO NEUTRAL IN THE MIDDLE OF THE HIGHWAY IS DANGEROUS TO OTHER DRIVERS WHICH CAN CAUSE AN ACCIDENT THAT CAN TAKE YOUR LIFE. MANY OTHER CARS WITH THE 722.6G TRANSMISSION HAS IT AND MERCEDES KNOWS ABOUT IT. BY THE WAY, THE VEHICLE WASN'T IN MOTION WHILE ALL THESE INCIDENTS OCCURRED.

08/09/2018
Components: AIR BAGS
Incident Date: 02/20/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4BR******
Summary

I AM AT MY WITS END AND I DON'T KNOW WHAT TO DO TO GET SOMEONE TO CARE. IT HAS BEEN 2 1/2 YEARS SINCE GETTING MY INITIAL RECALL LETTER AND THEY STILL DO NOT HAVE THE PARTS TO REMEDY THE SITUATION. ITS A HUGE DEAL TOO. THE SAFETY WARNING SAYS THST THE DRIVER SIDE AIR BAG CAN DEPLOY AND PROJECTILE METAL FRAGMENTS CAUSING SEVERE BODILY INJURY OR DEATH TO EVERYONE IN THE CAR. I ORIGINALLY THOUGHT IT WAS THE PASSENGER AIR BAG SO I HAVE NOT LET ANYONE SIT UP FRONT IN A LONG TIME THINKING THAT WOULD KEEP US SAFER BUT NOW THAT I KNOW IT'S THE DRIVER SIDE AIRBAG I CAN'T EVEN DO ANYTHING TO TRY TO HELP MYSELF UNTIL THE DEALERSHIPS DECIDES WE MATTER. FOR REAL. SOMEONE IS GOING TO DIE UNFORTUNATELY AND IT WILL BE THE FAULT OF THE MANUFACTURER. I AM APPALLED. I WAITED 20 YEARS TO BUY MY CAR. I SAVED A PERCENTAGE OF MY TIPS AND OTHER INCOME FROM COLLEGE AND WHEN I HAD ENOUGH, I BOUGHT MY CAR OUTRIGHT. I WANTED THIS CAR MORE THAN ANYTHING BEING I HAD VERY LITTLE GROWING UP SO THIS IS ESPECIALLY DISAPPOINTING. I NEED A REMEDY TO THIS. 2 1/2 YEARS IS UNACCEPTABLE. PERIOD.

08/07/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB8BA******
Summary

THERE HAS BEEN A RECALL ON MY AIRBAGS FOR 2 YEARS. THIS IS TOO LONG TO WAIT FOR A SOLUTION TO BE DONE WHEN I AM BEING TOLD THAT THESE AIRBAGS IF DEPLOYED CAN KILL ME OR MY PASSENGERS (WHICH ARE MY CHILDREN) I HAVE BEEN WAITING FOR A REMEDY BUT JUST KEEP GETTING TOLD THAT THERE IS ONE COMING. 2 YEARS IS LONG ENOUGH TO FIGURE IT OUT. THE SAFETY OF MY CHILDREN IS NOT SOMETHING TO MESS WITH! PLEASE MAKE THEM FIX THIS PROBLEM OR BUY THE DANG CAR BACK! THERE IS ALSO A PROBLEM WITH THE TAIL LIGHT SENSOR AND LIGHT ITSELF, IT KEEPS SAYING TO CHECK IT AND IT DIMS BUT IT'S NOT IN NEED OF REPLACEMENT.

08/06/2018
Components: AIR BAGS
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXBR******
Summary

TAKATA RECALL, UNCORRECTED BY MERCEDES BENZ AS OF AUGUST 6, 2018.

08/01/2018
Components: AIR BAGS
Incident Date: 06/14/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF WESLEY CHAPEL, 2383 WILLOW OAK DR, WESLEY CHAPEL, FL 33544, (813) 200-7788) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/27/2018
Components: AIR BAGS
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB8BF******
Summary

TANAKA RECALL. KEEP GETTING WARNED HOW DANGEROUS BUT WHEN IS REPLACEMENT. FEELS UNSAFE. WHY ISNT MERCEDES OBLIGED TO GIVE LOANERS HAVE HAD SEVERAL RECALL LETTERS. LIVE IN SOUTHERN CALIFORNIA

07/13/2018
Components: AIR BAGS
Incident Date: 07/13/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4BR******
Summary

TAKATA RECALL I STILL WAITING TO HAVE THIS VERY IMPORTANT SAFETY ISSUE RESOLVED IN MAY CAR. I HAVE SENT THIS FORM MANY TIMES, BUT I HAVE NO RESPONSE. I'M VERY CONCERN ABOUT MY SAFETY AND THE SAFETY OF OTHERS WHEN USING MY CAR. AN ACCIDENT IN THIS ACTUAL CONDITIONS CAN RESULT ON SERIOUS INJURIES OR DEATH. PLEASE I NEED TO KNOW WHEN I CAN TAKE MY CAR TO HAVE THE AIRBAG REPLACE. THANK YOU

07/13/2018
Components: AIR BAGS
Incident Date: 07/13/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4BR******
Summary

I KEEP CALLING AND COMPLAINING ABOUT THE SAFETY ISSUE ON MY CAR BUT I ALWAYS GET THE SAME RESPONSE: RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. IF I GET INTO AN ACCIDENT I MAY GET SERIOUSLY INJURIES OR EVEN DIE. WHAT I SUPPOSE TO DO TO GET THIS VERY IMPORTANT SAFETY ISSUE RESOLVED IN MY CAR? PLEASE LET ME KNOW IF THERE IS ANY OTHER GOV. OFFICE THAT CAN HELP ME WITH THIS PROBLEM. THANK YOU.

07/09/2018
Components: AIR BAGS
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3BR******
Summary

TAKATA RECALL WHILE WE RECEIVED A 2016 LETTER STATING THAT OUR VEHICLE IS AFFECTED BY THE TAKATA AIRBAG ASSEMBLY, WE STILL HAVE NOT BEEN ABLE TO GET THE REMEDY AS WE ARE TOLD BY MERCEDES THAT THEY STILL DO NOT HAVE THE PART.

07/06/2018
Components: AIR BAGS
Incident Date: 04/14/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5GB6BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF HONOLULU, 818 KAPIOLANI BLVD, HONOLULU, HI 96813, (808) 592-5600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/29/2018
Components: AIR BAGS
Incident Date: 06/29/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2BA******
Summary

TAKATA RECALL: ITS BEEN 2 YEARS SINCE I RECEIVED LETTER. NO PARTS AVAILABLE ACCORDING TO DEALERSHIP. DOES SOMEONE HAVE TO DIE BEFORE PARTS BECOME AVAILABLE. AFRAID TO DRIVE CAR AND WE HAVE TWO SIMILAR CARS, SAME YEAR.

06/12/2018
Components: AIR BAGS
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SILVER SPRING IN SILVER SPRING, MARYLAND WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/11/2018
Components: AIR BAGS
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9BA******
Summary

TAKATA AIR BAGS, MERCEDES KEEPS EXTENDING THE FIX DATE. THEY HAVE CHANGED THE PRIORITY GROUP FOR MY CAR FROM 4 TO 5 AND PUSHED THE DATE OUT, AS OF 6/11/18 I HAVE HAD NO CONTACT SINCE 1/18 STATING PARTS WILL BE AVAILABLE BY 6/18.

06/09/2018
Components: AIR BAGS
Incident Date: 06/09/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5GB8BR******
Summary

TAKATA RECALL, THE RECALL WAS 2 1/2 YEARS AGO AND THE DEALER HAS NOT CONTACTED ME FOR REPLACEMENT, I CALLED AND THEY ARE NOT "IN STOCK"

06/02/2018
Components: AIR BAGS
Incident Date: 10/13/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4BR******
Summary

TAKATA RECALL FOR MANY MONTHS I STILL WAITING FOR THE REPLACEMENT OF THE AIRBAG ON MY VEHICLE AND THE DEALER KEEP SAYING THAT THEY DO NOT HAVE THE PART. IT IS A VERY IMPORTANT SAFETY ISSUE AND IT SEEMS THAT NOBODY CARES. PLEASE LET ME KNOW WHAT OTHER ACTION I MAY NEED TO TAKE IN ORDER TO HAVE A SOLUTION TO THIS VERY URGENT MATTER.

05/31/2018
Components: AIR BAGS
Incident Date: 05/02/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LOEBER MOTORS, 4255 W TOUHY AVE, LINCOLNWOOD, IL 60712, (847) 675-1000) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/19/2018
Components: AIR BAGS
Incident Date: 05/15/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5GB9BR******
Summary

TAKATA RECALL - MERCEDES HAS NOT REPLACED THE RECALLED EQUIPMENT IN OVER THREE YEARS. OTHER MODELS SUBJECT TO AIR BAG RECALL IN THE MARYLAND AREA HAVE BEEN REPAIRED LONG AGO.

05/18/2018
Components: AIR BAGS
Incident Date: 05/18/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FLETCHER JONES CHICAGO DEALER (1521 W NORTH AVE, CHICAGO, IL 60642 (773) 796-7688) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/18/2018
Components: AIR BAGS
Incident Date: 03/27/2018
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF8BB9BR******
Summary

TL* THE CONTACT OWNED A 2011 MERCEDES-BENZ C300. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE DRIVER'S SIDE ABOVE THE FRONT TIRE BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND BACK PAINS, AND HEADACHES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,900.

05/15/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB4BA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. MERCEDES-BENZ OF HOUSTON GREENWAY (3900 SOUTHWEST FWY, HOUSTON, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/10/2018
Components: AIR BAGS
Incident Date: 03/13/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5BR******
Summary

TAKATA RECALL. I PURCHASED THIS CAR FOR MY TEENAGE SON ON 3/13/18. I SPENT CONSIDERABLE TIME SHOPPING FOR A VEHICLE IN OUR PRICE RANGE THAT DID NOT HAVE THE OPEN TAKATA RECALL. AT THAT TIME, THE NHTSA WEBSITE, MERCEDES CUSTOMER SERVICE AND CARFAX ALL SHOWED THAT THIS CAR WAS GOOD - NO OPEN RECALLS. NOW I COME TO FIND OUT THAT BOTH PASSENGER AND DRIVER BAGS/INFLATORS ARE ON RECALL, EFFECTIVE 6/1/16 AND 2/9/16, RESPECTIVELY. I AM EXTREMELY UPSET AND CONCERNED, AS I DO NOT WANT MY SON DRIVING AN UNSAFE VEHICLE. HOW IS IT POSSIBLE THAT THE RECALLS WERE "NOT THERE" IN MARCH? PLEASE HELP. THANKS.

05/10/2018
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB8BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN FEBRUARY OF 2016. THE DEALER (MERCEDES-BENZ OF PLANO, 6455 DALLAS PKWY, PLANO, TX 75024) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/07/2018
Components: AIR BAGS
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JS

05/01/2018
Components: AIR BAGS
Incident Date: 01/01/2008
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF5EB4BR******
Summary

REPEATED LETTERS FROM MERCEDES DEALER, HOWEVER, THEY CONTINUE TO SAY THEY CAN'T FIX IT. TAKEDA AIRBAGS

04/17/2018
Components: AIR BAGS
Incident Date: 05/24/2014
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF5EB7BF******
Summary

"TAKATA RECALL"

04/14/2018
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDKK5GF4BF******
Summary

INTERIOR TRIM HAS BEEN COMING OFF FOR 2 YEARS CRAP CONSTRUCTION

04/02/2018
Components: UNKNOWN OR OTHER
Incident Date: 03/30/2018
Crash: No
Fire: Yes
Vehicle Identification Number: WDDHF8HB6BA******
Summary

SUDDEN HUGE CAR FIRE WITH LOUD EXPLOSIONS. THE WHOLE FRONT OF THE CAR GOT TOTALLY BURNED DOWN. THE CAR WAS PARKED IN THE FRONT OF THE STORE WITH ENGINE RUNNING.

04/02/2018
Components: AIR BAGS
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4BR******
Summary

"TAKATA RECALL" I CONTACT A MERCEDEZ BENZ DEALER MANY TIMES IN ORDER TO HAVE THE DRIVERS SIDE AIR BAG REPLACE AND THEY ALWAYS RESPOND THAT THE PART IS NOT YET AVAILABLE AND THAT THEY DO NOT KNOW WHEN IS GOING TO BE AVAILABLE. I'M REALLY CONCERN THAT IN CASE OF AN ACCIDENT I CAN BE INJURY BY THE DEFECTIVE AIRBAG INSTALLED IN MY VEHICLE. PLEASE LET ME KNOW HOW TO PROCEED TO HAVE THIS DEFECTIVE AIRBAG REPLACE AS SOON POSSIBLE.

03/01/2018
Components: AIR BAGS
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXBR******
Summary

2011 MERCEDES BENZ C CLASS. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT TIME BEING COMPLETED. *JS

02/25/2018
Components: AIR BAGS
Incident Date: 01/01/2011
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3BR******
Summary

MY COMPLAINT #11053646; I HAVE TRIED E-MAILING NHTSA AND YOUR E-MAIL DOES NOT WORK. WHEN I CHECKED THE REPLACEMENT SCHEDULE FOR MY CAR IT LOOKED LIKE MINE SHOULD BE DONE FIRST BASED ON THE YEAR OF VEHICLE. AFTER I FILED A COMPLAINT I RECEIVED NOTICE IT WOULD GET DONE BY 3/31/18 THEN JUST RECEIVED ANOTHER ONE NOW SAYS 6/30/18. IT SEEMS MERCEDES IS TAKING THEIR GOOD OLD TIME WHEN I'VE HEARD OTHER CAR MANUFACTURERS IMMEDIATELY TOOK CARE OF THIS PROBLEM. I CAN'T SELL MY CAR AND AM AFRAID OF GETTING IN AN ACCIDENT WITH THE EXISTING AIRBAGS. THEY JUST DONT CARE.

02/17/2018
Components: ELECTRICAL SYSTEM
Incident Date: 02/15/2018
Crash: No
Fire: Yes
Vehicle Identification Number: WDDGF5EB7BR******
Summary

PASSENGER SIDE LOWBEAM LIGHT BURNT OUT APPROX 2 MONTHS AGO, BULB REPLACED. FIVE DAYS AGO PASSENGER SIDE LOWBEAM LIGHT BURNT OUT AGAIN. PARKED CAR AFTER ABOUT A 15 MILE DRIVE, WITHIN 30 MINUTES CAR WAS ON FIRE AND ENTIRE FRONT END BURNT COMPLETELY. SHOULD THERE BE A RECALL FROM MERCEDES FOR FAULTY WIRING TO HEADLIGHTS BEFORE SOMEONE IS KILLED OR THEIR HOME DESTROYED IF FIRE STARTS WHILE CAR PARKED IN GARAGE?

02/14/2018
Components: ELECTRICAL SYSTEM
Incident Date: 02/11/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3BR******
Summary

SIMILAR TO THE RECALL ISSUE (AND OPEN INVESTIGATION), THE GROUND WIRE FOR THE REAR LEFT TAIL LIGHT OVERHEATED, MELTING THE LIGHT CARRIER.

02/07/2018
Components: AIR BAGS
Incident Date: 02/03/2018
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF5EB1BA******
Summary

I WAS INVOLVED IN A CAR ACCIDENT AN AIR BAG NEVER DEPLOYED I BUMPED MY HEAD AN WIFE INJURED HER ARM. CAR RAN THE STREET TO THE OTHER SIDE AN MANAGE TO HIM THE IN THE RIGHT REAR TIRE AN HAD A FRONT END COLLISION. STREET COLLISION I WAS ON A MAIN STREET AN HAD THE RIGHT OF WAY.

02/07/2018
Components: UNKNOWN OR OTHER
Incident Date: 01/26/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8BR******
Summary

REPORTING A KNOWN MECHANICAL FAILURE TO ENGINE FROM APPARENT DESIGN OF ENGINE. 8/2017' VEHICLE HAD COMPLETE ENGINE FAILURE WITH <50000 MILES, A REPLACEMENT ENGINE WAS INSTALLED AT MY EXPENSE, COMPLAINT FILED WITH MERCEDES-BENZ AND AFTER INTERNAL REVIEW NO COMPENSATION WAS GRANTED TO CUSTOMER(MYSELF) 1/2018-COMPLETE ENGINE MECHANICAL FAILURE (2ND TIME). <6 MONTH FROM REPLACEMENT. REPORTED COMPLAINT TO MERCEDES-BENZ. COMPANY REFUSES TO COVER COST OF AN APPARENT MECHANICAL 'RECALL' ISSUE. THERE ARE DOCUMENTED MECHANICAL ISSUES WITH THIS ENGINE DESIGN RESULTING IN COMPLETE FAILED AND MERCEDES-BENZ REFUSES TO ASSIST CUSTOMERS WITH COST FOR THEIR DESIGN FLAW AND HAS NOT ISSUED A 'RECALL' TO THEIR CONSUMERS/CUSTOMERS.

02/04/2018
Components: AIR BAGS
Incident Date: 01/30/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3BR******
Summary

TAKATA RECALL. MERCEDES BENZ HAS NOW CHANGED THE "PRIORITY GROUP" OF THE RECALL ON MY AIR BAGS FROM A "3" TO A "4", AND MOST RECENTLY A "5." AND THE EXPECTED DATE OF WHEN "REPLACEMENT PARTS [ARE] EXPECTE TO BE AVAILABLE" HAS CHANGED MULTIPLE TIMES, EACH TIME EXTENDING THAT DATE; THE LAST LETTER I RECEIVED SAYS "BY JUNE 30, 2018." THE LETTER I RECEIVED JUST LAST MONTH SAYS "BEFORE MARCH 31, 2018." I AM IN FLORIDA. EVERYTHING I READ SAYS FLORIDA SHOULD BE IN A HIGH PRIORITY GROUP DUE TO HUMIDITY. WHAT IS REALLY GOING ON? WHAT SANCTIONS HAVE BEEN IMPOSED ON MANUFACTURERS WHO ARE REPLACING AIRBAGS ONLY ON THE VEHICLES THEY ARE TRYING TO SELL, AS THIS IS WHAT THE MERCEDES DEALERSHIP IN JACKSONVILLE, FL IS DOING?

02/02/2018
Components: AIR BAGS
Incident Date: 01/30/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3BR******
Summary

TAKATA AIRBAG RECALL - THE RECALL LETTER THAT I RECEIVED JANUARY 31, 2018 STATES THAT THE PART TO REPAIR THE CAR WILL NOT BE AVAILABLE UNTIL SEPTEMBER 2018 FOR THE DRIVER SIDE AIR BAG AND SEPTEMBER 2019 FOR THE PASSENGER SIDE AIR BAG. I DON'T WANT MY WIFE DRIVING THIS CAR UNTIL THE FIX/REPAIR IS DONE. TWO YEARS IS A LONG TIME TO WAIT FOR PARTS. WE WANT A LOANER VEHICLE PROVIDED BY THE MANUFACTURER.

01/30/2018
Components: AIR BAGS
Incident Date: 12/27/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB4BA******
Summary

TAKATA RECALL

01/24/2018
Components: SUSPENSION
Incident Date: 01/23/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4BR******
Summary

RIGHT REAR TRAILING ARM MOUNT BECAME DETACHED FROM SUB FRAME. SHEET METAL ON REAR SUSPENSION SUB FRAME RIPPED / TORE SO THAT REAR TRAILING ARM IS ONLY ATTACHED TO LOWER PART OF MOUNT, AND NOT ATTACHED TO VEHICLE. NO ACCIDENT, BUT VEHICLE IS EXTREMELY UNSTABLE TO DRIVE WHEN HEAVY BRAKING COULD OCCUR! VEHICLE VEERS SUDDENLY TO THE RIGHT! CONCERN BESIDES INSTABILITY IS THAT LOOSE TRAILING LINK COULD PUNCTURE FUEL TANK LESS THAN AN INCH AWAY. FIRST NOTICED WHILE DRIVING ON I-4 WHEN A VEHICLE CHANGED INTO MY LANE ABRUPTLY, AND I HAD TO FORCEFULLY APPLY BRAKES.

01/24/2018
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (WALTERS AUTOMOTIVE, 3213 ADAMS ST, RIVERSIDE, CA 92504) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/20/2018
Components: AIR BAGS
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9BR******
Summary

TAKATA RECALL - STILL NO PARTS AVAILABLE!! BEEN WAITING 2 YEARS NOW AND NO ANSWER IN SIGHT. I HAVE 2 SMALL CHILDREN WITH SPECIAL NEEDS- THIS NEEDS TO GET FIXED ASAP!

01/19/2018
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9BA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. MERCEDES-BENZ OF TAMPA (440 N DALE MABRY HWY, TAMPA, FL) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/11/2018
Components: AIR BAGS
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF7HB0BF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C63. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF NORTHLAKE, 10725 NORTHLAKE AUTO PLAZA BLVD, CHARLOTTE, NC 28269, 1 (704) 321-4833) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/08/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/03/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2BR******
Summary

THE CAR WILL NOT START, NO POWER, NO LIGHTS, NO RADIO, NO RESPONSE AFTER INSERTING THE KEY. I TRIED BOTH KEYS AND SAME ISSUE EXISTS WITH BOTH KEYS. THE ELECTRICAL IGNITION SWITCH NEEDS TO BE REPLACED.

01/06/2018
Components: AIR BAGS
Incident Date: 01/06/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5BR******
Summary

TAKATA RECALL. MY AIRBAGS HAVE STILL YET TO BE REPLACED DESPITE A RECALL TAKING PLACE MULTIPLE YEARS AGO.

01/06/2018
Components: AIR BAGS
Incident Date: 12/31/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7BR******
Summary

TAKATA RECALL - WHY HAS THE NHTSA GRANTED AN EXTENSION TO PRIORITY GROUP 4 VEHICLES? MBUSA HAS MADE VERY LITTLE EFFORT TO ADDRESS THE AIRBAG RECALL AND HAVING THE NHTSA ALLOW THEM TO CONTINUE TO DRAG THEIR FEET IS UNACCEPTABLE.

01/03/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/01/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. UPON INSPECTION, THE CONTACT FOUND THAT THE VEHICLE RETAINED EXCESSIVE WATER. THE VEHICLE WAS TAKEN TO BENZEL-BUNCH MOTOR CAR (28 GRAND AVE, ENGLEWOOD, NJ) WHERE IT WAS DIAGNOSED THAT THE VEHICLE'S DRAINS WERE CLOGGED AND THEY WOULD NEED TO PERFORM A FLUSH TO REMOVE THE WATER AND REWIRE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

01/01/2018
Components: SEATS
Incident Date: 08/14/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3BR******
Summary

WHEN I BOUGHT MY CAR MY PASSENGER SEAT WAS RIPPED IN THE SEAM. I TOOK MY CAR TO MERCEDES DEALERSHIP AND THEY CONTACTED MERCEDES TO SEE IF THIS WOULD BE COVERED AND MERCEDES SAID NO'I HAD TO OF CLEANED MY SEATS WITH CLEANER TO WEAR OUT THE LEATHER. I FOR 1. HAD JUST BOUGHT THE CAR AND IT WAS A ONE OWNER BEFORE ME (LEASE) AND 2. I NEVER CLEAN MY SEATS WITH ANY CLEANER AND THE R.I.P. WAS RIGHT ON THE SEAM, SO THIS TO ME WAS A DEFECT IN THE SEAT FROM THE GET GO WITH MERCEDES. THE DEALERSHIP TOOK PHOTOS SO THOSE SHOULD BE ON FILE. THIS WAS DENIED AND I HAD TO PAY OUT OF MY OWN POCKET. SECONDLY, THE SAME THING HAPPENED TO THE DRIVER SEAT'THE EXACT SAME RIP. I HAD TO PAY TO HAVE THIS FIXED OUT OF MY OWN POCKET AS WELL. I FIND IT HARD TO BELIEVE TWO SEATS WITHIN 6 MONTHS OR SO RIP IN THE SEAMS AND MERCEDES DOESN'T THINK IT'S A DEFECT ON THEIR PART. I'VE OWNED SEVERAL MERCEDES AND THIS HAS NEVER HAPPENED BEFORE LET ALONG IT HAS NEVER HAPPENED TO ME WITH ANY OF MY CARS. I WOULD LIKE FOR YOU TO LOOK INTO THIS BECAUSE I WAS NOT ABLE TO GET THE MERCEDES MANUFACTURED SEATS PUT BACK IN BECAUSE THEY WERE SO EXPENSIVE. I THINK MERCEDES SHOULD PAY FOR MY SEATS TO BE REPLACED.

01/01/2018
Components: AIR BAGS
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7BR******
Summary

TAKATA RECALL THERE HAS BEEN AN OUTSTANDING RECALL ON MY VEHICLE SINCE 2016 WHICH STATES IF INVOLVED IN A CRASH METAL FRAGMENTS MAY COME THROUGH THE AIRBAG AND INFLICT SERIOUS BODILY INJURY ON THE DRIVER AND/OR THE PASSENGER. WHAT REMEDY DO I HAVE AS WE ARE NOW IN 2018 AND THIS HAS STILL YET TO BE FIXED?

12/26/2017
Components: AIR BAGS
Incident Date: 02/02/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2BA******
Summary

TAKATA RECALL

12/25/2017
Components: AIR BAGS
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7BR******
Summary

TAKATA RECALL. I RECEIVED A LETTER ON 5/2016 AND STILL HAVE NO INFORMATION ON WHEN THIS WILL BE REMEDIED. I AM GETTING UPSET AND WORRIED.

12/21/2017
Components: AIR BAGS
Incident Date: 10/31/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5BA******
Summary

AS OF DECEMBER 21,2017 I AM STILL TRYING TO GET MY TAKATA AIRBAGS REPLACED AS A RESULT OF THE RECALL. I KEEP GETTING LEGAL NOTICES TO VISIT AIRBAGRECALL.COM, REGISTER MY CAR, AND GO TO THE LOCAL DEALERSHIP, BUT MERCEDES BENZ OF BATON ROUGE STILL CANNOT REPLACE THEM. I DO NOT KNOW WHERE ELSE TO GO OR WHAT ELSE TO DO. THIS HAS BEEN GOING ON FOR A YEAR OR MORE.

12/20/2017
Components: AIR BAGS
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDHF8HB1BA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MEMPHIS (5389 POPLAR AVE, MEMPHIS, TN 38119, (901) 345-6211) WAS CONTACTED AND CONFIRMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/18/2017
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB4BA******
Summary

TAKATA RECALL FOR DRIVER AND PASSENGER AIR BAGS SINCE 2016. ALTHOUGH I HAVE CONTACTED MY LOCAL MERCEDESS DEALERSHIP ABOUT FIVE TIMES ON THIS ISSUE, I AM ADVISED THEY ARE STILL UNABLE TO SERVICE EITHER AIRBAG. THIS IS OF PRIMARY CONCERN TO ME AS I AM A SINGLE 48 YEAR OLD FEMALE, WHO HAS AN ONLY CHILD (SON) WHO IS 12 YEARS OF AGE. ASIDE FROM HIM LOSING HIS FATHER IN JANUARY 2017 - I ALSO TAKE CARE OF MY 78 YEAR OLD MOTHER. THERE ARE NO OTHER CLOSE RELATIVES OUTSIDE OF US SO I TRULY NEED TO TAKE EVERY PRECAUTION AT SAFETY. MUCH MORE THAN JUST THE USUAL SO I AM ASKING THAT THIS REQUEST BE EXPEDITED IF AT ALL POSSIBLE.

12/18/2017
Components: AIR BAGS
Incident Date: 12/03/2013
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6BA******
Summary

I'VE BEEN TRYING TO REPLACE AIRBAGS THAT HAVE BEEN ON RECALL FOR4 YEARS BUT THEY ALWAYS SAY THERE ARE UNAVAILABE SINE RECAL IS SO LARGE?

12/13/2017
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2017
Crash: No
Fire: Yes
Vehicle Identification Number: WDDGF5GB9BR******
Summary

WE HAVE THE RECALL AND I AM SORRY I DO NOT HAVE THE NUMBER WHERE THE WIRING HARNESS TO THE TAIL LAMPS COULD MELT CATCHING FIRE CAUSING THE REAR LAMP TO GO OUT. MINE HAS DONE SO. MY WIFE DRIVES 35 MILES 1 WAY TO WORK EACH DAY AND BECAUSE IT WAS AT NIGHT WHEN THIS HAPPENED I HAD TO GO OUT ON I-64 WHICH IS A 70MPH INTERSTATE HIGHWAY AND DO A TEMP FIX SO SEE COULD GET HOME. I HAVE CONTACTED THE DEALER WHICH AT TIME PARTS WERE NOT AVAILED AND THE DEALER WAS TO CONTACT ME WHEN THEY RE AVAILED, WHICH THE YOUNG LADY EVEN WHEN THEY SENT OUT THE CONTACT BUT DID NOT BOTHER TO TELL THE REST. IT HAD BEEN SO LONG WE HAD FORGOTTEN ABOUT THE RECALL AND IT WASN'T TILL WE RECEIVED THE NOTICE ABOUT THE TAKATA INFLATOR RECALL WERE WE INFORMED THAT THE TAIL LAMPS ARE ON RECALL. NOT HAPPY ABOUT THE INFLATOR RECALL AND THAT THE MANUFACTURE HAS TRIED NOTHING TO MAKE US CONFIDANT ABOUT THIS WE FEEL VERY UNSAFE. BACK TO THE TAIL LAMPS WE DID MISS AN APPOINTMENT BUT DID CALL BACK TO GET ANOTHER ONE. WHEN THE DEALER STATED THAT THEY HAD NO APPOINTMENT ON THIS AND COULD NOT HELP ME WITH ALTERNATE TRANSPORTATION I COULD NOT LEAVE THE VEHICLE AT THAT TIME. I CALLED THE DEALER(TYSINGER MERCEDES)AND THE OFFERED NO SOLUTION AND WAS GIVEN MERCEDES CORPORATE NUMBER SPOKE WITH THE CUSTOMER REP EXPLAINED THE SITUATION AND WAS REFERRED TO THE MANAGERS WHO HAVE NOT REACHED OUT TO ME AND NOW I AM IN THE SAME SITUATION AS STARTED. IS THERE ANY THING YOU CAN DO TO HELP ME GET TIS MATTER FIXED?

12/09/2017
Components: AIR BAGS
Incident Date: 12/09/2017
Crash: No
Fire: No
Summary

MERCEDES DEALERSHIPS CONTINUE TO STATE THAT THEY ARE WAITING FOR MBUSA TO GIVE THEM THE REMEDY FOR THE AIRBAG REPLACEMENTS. NO SPECIFIC DATE OF INJURY, ARE THEY WAITING FOR AN INJURY TO OCCUR? TAKATA IS GOING BANKRUPT, THEIR WEBSITE PROVIDES A AIRBAG REPLACEMENT LINK WHICH SENDS US TO THE DEALERSHIPS WHOM REFUSE TO REPLACE THE AIRBAGS. THEY HAVE HAD THIS SAME EXCUSE EVER SINCE I LEARNED OF THE DEFECT.

12/08/2017
Components: AIR BAGS
Incident Date: 05/05/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0BR******
Summary

TAMATA RECALL

12/07/2017
Components: AIR BAGS
Incident Date: 12/07/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1BR******
Summary

TAKATA RECALL - I KEEP CALLING THE LOCAL MERCEDES BENZ OF ALEXANDRIA AND MERCEDES BENZ USA, FOR OVER 1 YEAR AND A HALF, THEY KEEP TELLING ME THAT PARTS ARE AVAILABLE TO REPLACE THE EXISTING DRIVER AND PASSENGERS AIR BAGS. IT IS ALMOST 2 YEARS WITH THE RECALL AND STILL NO PARTS AVAILABLE TO CORRECT THE RECALL. I AM NOT COMFORTABLE DRIVING THE VEHICLE FEARING GETTING INJURED DO TO A MALFUNCTION. IT IS UNFAIR TO PUT DRIVERS AND PASSENGERS IN SUCH A GREAT RISK AND FEAR. ALSO, I HAVE ANOTHER 2012 GLK MERCEDES BENZ I AM UNABLE TO SELL SINCE THE RECALL WAS ISSUED, AS PURCHASERS TURN AWAY WHEN THEY LEARN OF THE RECALL. I AM ALREADY AT A LOSS ABOUT $4,000, IN CAR DEPRECIATION SITTING IN MY DRIVEWAY UNABLE TO SELL DO TO THE RECALL.

12/01/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB4BA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF OXNARD, 1511 AUTO CENTER DR, OXNARD, CA 93036, (805) 665-3011) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/30/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/05/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2BA******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. WHEN THE FUEL TANK WAS FULL, THERE WAS A STRONG FUEL ODOR INSIDE THE VEHICLE ON THE REAR PASSENGER SIDE. THE FAILURE OCCURRED WHILE DRIVING VARIOUS SPEEDS. WHILE THE VEHICLE WAS PARKED, THE ODOR WAS VERY STRONG INSIDE AND OUTSIDE THE VEHICLE. THE CONTACT HAD TO ROLL DOWN THE WINDOWS FOR THE FUEL ODOR TO SUBSIDE. THE FAILURE OCCURRED WITHOUT WARNING. WHEN THE FUEL TANK WAS HALF FULL, THERE WAS NO FUEL ODOR IN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-367-6372 AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT HAD TO PAY FOR THE REPAIR. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

11/28/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 05/25/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1BR******
Summary

TAKATA RECALL MY DEALERSHIP (LOKEY MERCEDES CLEARWATER FL) SAYS TO EACH OF MY INQUIRIES "PARTS UNAVAILABLE, NO FURTHER INFORMATION" . MERCEDES BENZ THEMSELVES SAY SAME THING PLUS "DRIVE YOUR CAR, THIS RECALL IS A SAFETY PRECAUTION". I DON'T FEEL LIKE A SOLUTION IS IN SIGHT. ALTHOUGH THE TAKATA AIRBAG HAS NOT YET MALFUNCTIONED, I AM DRIVING A POTENTIALLY DANGEROUS CAR. PLEASE HELP.

11/28/2017
Components: AIR BAGS
Incident Date: 05/26/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXBA******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (MERCEDES-BENZ OF JACKSON (5397 1-55N, JACKSON, MS 39206) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/28/2017
Components: ELECTRICAL SYSTEM
Incident Date: 11/27/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2BF******
Summary

MY 2011 MERCEDES C 300 HAS A FAILED IGNITION LOCK THE CAR STOP ON ME IN THE MIDDLE OF THE NIGHT, I HAD TO HAVE A TOW TRUCK TO PICK IT UP AND TOW TO SHOP $$$ AND I BEGIN TO DO SOME RESEARCH THERE ARE SO MANY CARS WITH THE SAME PROBLEM THIS NEED TO BE ON THE RECALL LIST AND ALSO IT IS VERY EXPENSIVE TO REPAIR PLEASE HELP

11/27/2017
Components: STEERING
Incident Date: 11/25/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3BR******
Summary

ON 11/25/2017 AT 1550 HOURS, I MADE MULTIPLE ATTEMPTS TO START MY VEHICLE. THE KEY WOULD TURN BUT THE VEHICLE WOULD NOT START. THE SWITCH LIGHTS WERE OPERATING. HOWEVER, THE WHEEL WOULD NOT TURN AND THE GEAR WAS STUCK. THE BATTERY WAS CHECKED AND IT WAS FULLY OPERATIONAL. THE TOW TRUCK COMPANY MADE MULTIPLE ATTEMPTS TO RECHARGE THE CAR WITH NO SUCCESS. MY CAR WAS TOWED FROM DC TO DUMFRIES, VA (HOME). ON 11/27/2017 AT APPROXIMATELY 0721 HOURS. MY VEHICLE WAS TOWED FROM MY HOUSE TO THE ALEXANDRIA MERCEDES-BENZ SERVICE CENTER. MERCEDES GAVE ME A LOANER CAR. AT 0945 HOURS, I RECEIVED A CALL FROM THE MERCEDES-BENZ SPECIALIST AND HE SAID THE ISSUE IS THE STEERING LOCK. WHICH IS A NORMAL PROBLEM WITH THESE VEHICLES. I WAS TOLD THE PRICE WOULD BE $1,628. MY VEHICLE HAS NEVER HAD ANY ISSUES AND I KEEP MY MAINTENANCE AND EVERYTHING ELSE UP TO DATE. MERCEDES-BENZ SHOULD RECALL ALL VEHICLES THAT HAVE THIS ISSUE.

11/27/2017
Components: AIR BAGS
Incident Date: 05/25/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB4BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (MERCEDES-BENZ OF STEVENS CREEK, SAN JOSE, CA, 408-983-5220) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/27/2017
Components: AIR BAGS
Incident Date: 11/27/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5BR******
Summary

HAVE RECEIVED COMMUNICATIONS FROM MERCEDES BENZ, BEGINNING MAY 2016, STATING PROBLEM WITH AIR BAGS WHICH COULD CAUSE INJURY AND EVEN DEATH. HAVE CALLED MERCEDES BENZ U.S.A. SEVERAL TIMES AS WELL A LOCAL DEALER AND ANSWER CONTINUES TO BE "PARTS ARE NOT AVAILABLE YET". SHOULD I DISCONTINUE USE OF THIS VEHICLE BASED ON THEIR WARNING OF INJURY AND EVEN DEATH?

11/26/2017
Components: AIR BAGS
Incident Date: 11/15/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9BA******
Summary

TAKATA RECALL MANUFACTURER (MERCEDES DEALER) IS UNABLE TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER BECAUSE THE PART(S) IS/ARE NOT AVAILABLE. MERCEDES DEALER IS NOT ABLE TO PROVIDE ANY DATE WHEN THE PART WOULD BE AVAILABLE.

11/20/2017
Components: AIR BAGS
Incident Date: 11/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3BR******
Summary

"TAKATA RECALL" I'M STILL WAITING AS OF NOVEMBER 20, 2017 TO HEAR BACK ON WHEN MY RECALLED DRIVER AIRBAG CAN BE SERVICED. RECALL NUMBER16V081

11/20/2017
Components: AIR BAGS
Incident Date: 11/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF7HB1BF******
Summary

TAKATA RECALL- NHTSA RECALL #16V363 AND MANUFACTURER RECALL # 2016070003 ACTIVE RECALL SINCE MAY 25, 2016. NO REMEDY YET AVAILABLE. UNSAFE TO OPERATE VEHICLE. MANUFACTURER HAS NOT ADDRESSED THIS IN A TIMELY MANNER.

11/20/2017
Components: AIR BAGS
Incident Date: 05/31/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0BR******
Summary

TAKATA RECALL SINCE MAY 2016 OR EARLIER, I HAVE BEEN FOLLOWING UP WITH DEALER AS TO WHEN THE DEFECTIVE AIRBAG THAT POSE A PERSONAL SAFETY RISK WILL BE REPLACED. BUT ALMOST A YEAR AND HALF LATER, DEALER STILL STATES THAT NO AVAILABLE PARTS ARE AVAILABLE FOR REPLACEMENT. A LOT OF OTHER CARS OF OTHER MAKES AND MODELS HAVE ALREADY BEEN REPLACED BUT MINE STILL HAS NOT YET. IN THE MEANTIME, THERE IS NO SCHEDULE EVEN AS TO WHEN THIS WOULD BE FIXED. SHOULDN'T THERE BE A DEADLINE? IN THE MEANTIME, I AM STILL TAKING SAFETY RISK EVERYDAY AND IT IS HARD TO SELL THE CAR.

11/19/2017
Components: AIR BAGS
Incident Date: 10/01/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5GB3BR******
Summary

I RECEIVED A RECALL NOTICE A LONG TIME AGO (AS MUCH AS 2 YEARS OR MORE?). I KEEP CHECKING WITH THE DEALER ONLY TO BE TOLD THEY HAVEN'T RECEIVED REPLACEMENT AIRBAGS. I DON'T LIKE THE SAFETY IMPLICATIONS AS WELL AS THE POSSIBLE IMPACT ON THE VALUE OF MY CAR. WHAT CAN BE DONE TO EXPEDITE REPLACEMENT?

11/18/2017
Components: AIR BAGS
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7BR******
Summary

TAKATA RECALL. IN MAY 2016, I RECEIVED A NOTICE FROM MERCEDES BENZ THAT MY CAR IS AFFECTED BY THE RECALL. I HAVE WRITTEN AND CALLED MERCEDES BENZ USA AND MY DEALER A NUMBER OF TIMES SINCE THEN AND THEY TELL ME THAT THEY DO NOT HAVE THE REPLACEMENT AIR BAGS YET. THEY SAY THEY ARE WAITING ON NHTSA TO GET MANUFACTURERS TO GET THE REPLACEMENTS MADE AND OUT TO THE AUTO DEALERS. NOW THAT TAKATA FILED BANKRUPTCY, MANUFACTURING THE AIRBAGS HAS BECOME MORE OF A PROBLEM. IT IS HARD TO UNDERSTAND HOW A PROBLEM WITH THE AIRBAGS STARTED IN 2013, EXPANDED GREATLY IN 2014/2015, AND THE CONSUMER IS STILL NOT ABLE TO GET THE RECALLED AIRBAGS REPLACED. CORPORATIONS MUST BE HELD RESPONSIBLE. I SEE A LOT OF DOCUMENTS ABOUT THIS, BUT IT SEEMS LIKE VERY LITTLE IS GETTING DONE TO GET THE AIRBAGS REPLACED IN A TIMELY MANNER. WHEN CAN MY FAMILY EXPECT TO GET THE REPLACEMENT AIRBAGS INSTALLED AND BE SAFE RIDING IN OUR CAR?

11/14/2017
Components: STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 11/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2BA******
Summary

WE ARE A SMALL FAMILY OWNED CAR LOT THAT HAS BEEN IN BUSINESS SINCE 2005. WE SOLD A 2011 MERCEDES C300 TO A NICE YOUNG COUPLE LAST WEEK. AFTER ONLY HAVING IT LESS THAN 24 HOURS, THE CUSTOMER CALLED STATING THE VEHICLE WILL NOT START. SAID WENT TO START THE VEHICLE IN THE MORNING AND THE STEERING WHEEL WAS LOCKED AND CAR WOULD NOT START. THE LIGHTS & RADIO TURNED ON BUT IT HAD A MESSAGE ON DASH TO REMOVE KEY FROM IGNITION. WE HAD TO CALL A TOW COMPANY TO TOW IT TO THE MECHANIC AND PUT THEM IN A LOANER CAR. LATER THAT DAY I STARTED DOING SOME RESEARCH AND REALIZED MANY MANY OTHERS ARE HAVING THIS SAME EXACT ISSUE AND IT IS COSTING THEM $1600-$1800 TO HAVE THE ESL & EIS REPLACED. IT IS INSANE HOW MANY OF THE SAME ISSUE HAVE BEEN RECOGNIZED AND REPORTED YET THERE IS NO ACTIVE RECALL ON THIS VERY DANGEROUS, EXPENSIVE ISSUE WITH ON A CAR THAT MANY PEOPLE CAN ONLY DREAM ABOUT HAVING! I WILL ATTACH THE LINK ALSO THAT I FOUND THE OTHERS HAVING THE SAME ISSUE. HTTP://WWW.CARPROBLEMZOO.COM/MERCEDESBENZ/C300/STEERING-COLUMN-PROBLEMS.PHP

11/14/2017
Components: AIR BAGS
Incident Date: 05/05/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9BR******
Summary

TAKATA RECALL I REC'D THE RECALL PAPERS AND NOTIFIED MERCEDES OVER THE PAST YEAR AND 1/2 BUT I KEEP GETTING TOLD THEY ARE ON "BACK ORDER" THEY STILL HAVEN'T CONTACTED ME TO REPLACE THE AIRBAGS. ALSO HEARD MERCEDES SAID THEY AREN'T GOING TO REPLACE BECAUSE THEIR AIRBAGS ARE NOT AFFECTED

11/13/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2BF******
Summary

TAKATA RECALL. UNABLE TO GET AIR BAGS REPLACED AS OF 11.13.17- NOT AVAILABLE

11/13/2017
Components: AIR BAGS
Incident Date: 11/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7BR******
Summary

TAKATA RECALL

11/11/2017
Components: AIR BAGS
Incident Date: 11/11/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7BR******
Summary

TAKATA RECALL FAILURE TO PROVIDE TIMELY SOLUTION

11/11/2017
Components: AIR BAGS
Incident Date: 11/11/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5BA******
Summary

TAKATA RECALL I CONTACTED THE MERCEDES DEALERSHIP IN MODESTO CA AND WAS TOLD THAT THE PART TO REMEDY THIS RECALL IS NOT AVAILABLE YET! I RECEIVED A NOTICE IN YESTERDAY'S MAIL THAT TAKATA IS FILING BANKRUPTCY AND FOLLOWED THE INSTRUCTIONS ON THE CARD. NOTHING HAS HAPPENED AT THIS TIME BUT MY FEAR IS WHAT CAN HAPPEN BECAUSE WE HAVE BEEN WAITING SO LONG ALREADY.

11/11/2017
Components: AIR BAGS
Incident Date: 04/30/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2BR******
Summary

TAKATA INFLATORS. RECEIVED A RECALL NOTICE ON IN APRIL 2016. CHECKED WITH MERCEDES DEALERSHIP A FEW DAYS AGO, AND AFTER ALMOST TWO YEARS THEY STILL DO NOT HAVE THE REPLACEMENT PARTS. THEY SAID I WILL RECEIVE A LETTER FROM MERCEDES ONCE THEY HAVE THE PARTS.

11/10/2017
Components: AIR BAGS
Incident Date: 11/09/2017
Crash: No
Fire: No
Summary

TAKATA RECALL. I CONTINUE TO CALL MERCEDES TO REPLACE THE AIRBAG AND THEY CONTINUE TO COMMUNICATE THAT THERE IS NO ETA AT THIS TIME FOR REPLACING THE AIRBAG WHICH MEANS THERE'S A PENDING STATUS PART REPLACEMENT. WHAT CAN I DO AT THIS POINT? I'M AN ACCIDENT WAITING TO HAPPEN IN MY OPINION. NO ACCIDENT HAS HAPPEN YET BUT WHO WANTS TO WAIT FOR IT TO HAPPEN!

11/10/2017
Components: AIR BAGS
Incident Date: 11/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDKJGB7BF0******
Summary

TAKATA RECALL- STILL NOT REPLACED!

11/10/2017
Components: AIR BAGS
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0BR******
Summary

IN MAY 2016 I RECEIVED NOTICE OF A PENDING AIRBAG RECALL ON OUR 2011 MERCEDES C300. IN TALKING TO MERCEDES TODAY THEY WILL GIVE NO TIMELINE FOR THE AIRBAG REPLACEMENT., JUST THAT IT IS STILL PENDING. HOW MUCH LONGER MUST I WAIT AND WORRY ABOUT AN AIRBAG THAT MIGHT KILL ME! THANKS FOR YOUR HELP.

11/10/2017
Components: AIR BAGS
Incident Date: 11/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5BR******
Summary

TAKATA RECALL-- DEALERSHIP HAS BEEN UNABLE TO GET THE PARTS TO COMPLETE THE RECALL SERVICE

11/09/2017
Components: AIR BAGS
Incident Date: 06/16/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE CHECK ENGINE, AIR BAG, TRACTION CONTROL, AND LEFT SIDE MARKER WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOM MASANO MERCEDES-BENZ (815 LANCASTER AVENUE, READING, PA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS 100,642. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/09/2017
Components: AIR BAGS
Incident Date: 02/16/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDHF5GB4BA******
Summary

TAKATA RECALL, CAN'T GET THIS FIXED.

11/09/2017
Components: AIR BAGS
Incident Date: 11/09/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6BA******
Summary

TAKATA RECAL CURRENTLY ACTIVE DUTY MILITARY AND THIS IS MY ONLY CAR AND GETTING STATIONED OVERSEAS BUT CAN'T SHIP IT BECAUSE OF THE RECALLS THAT ARE ON IT FOR ALMOST TWO FREAKING YEARS!!!! SEEING THAT SOME OF THE AIR BAGS ARE GETTING FIXED BUT CALLED DEALERSHIPS ALL THROUGH OUT TEXAS AND EVERYONE SAYS IT WILL BE MONTHS IF NOT YEARS TO GET THE RECALL FIXED. CALLED CORPORATE TO SEE IF THEY CAN HELP ME OUT AND NOPE STILL NOTHING. NOW I AM STUCK LEAVING MY CAR IN AMERICA WHERE ILL BE PAYING FOR A CAR THATS USELESS BECAUSE IT WON'T BE GOING WITH ME SINCE THIS RECALL IS TAKING SO LONG. WAY TO HELP THE MILITARY OUT

11/09/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2BA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 AND 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF ANAHEIM (5395 E LA PALMA AVE, ANAHEIM, CA 92807 (714) 777-1900) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

11/08/2017
Components: AIR BAGS
Incident Date: 05/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH JOHN SISSON MOTORS (470 WASHINGTON RD, WASHINGTON, PA 15301) WHO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY DID NOT KNOW WHEN PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/07/2017
Components: AIR BAGS
Incident Date: 11/06/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0BF******
Summary

TAKATA RECALL. I RECEIVED THE NOTICE IN THE MAIL REGARDING THE AIRBAG PROBLEM. I WENT TO THE WEBSITE AND DETERMINED THIS CAR IS AFFECTED. I CONTACTED THE DEALER AND WAS TOLD THERE ARE NO PARTS AVAILABLE, NOR DID THE DEALERSHIP HAVE ANY IDEA WHEN THERE MIGHT BE PARTS. RECALL ISSUED FEBRUARY 2016. PARTS STILL NOT AVAILABLE FROM MERCEDES BENZ FOR RECALL REPAIR? THIS IS CRAZY! HOW CAN THERE BE A RECALL FOR 18+ MONTHS AND THERE ARE STILL NO PARTS?

11/07/2017
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5GB2BR******
Summary

TAKATA RECALL

11/07/2017
Components: AIR BAGS
Incident Date: 11/07/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9BR******
Summary

TAKATA RECALL MERCEDES BENZ HAS NOT REPLACED MY DRIVER AND PASSENGER SIDE AIRBAGS. IT' HAS BEEN OVER A YEAR SINCE THE RECALL WAS ISSUED.

11/07/2017
Components: AIR BAGS
Incident Date: 11/07/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0BA******
Summary

TAKATA RECALL MANUFACTURER CONTINUES TO BE UNABLE TO COMPLETE THE RECALL REPAIR

11/06/2017
Components: STEERING,POWER TRAIN,AIR BAGS
Incident Date: 11/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1BR******
Summary

NO NO FIX

11/06/2017
Components: AIR BAGS
Incident Date: 04/11/2012
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1BR******
Summary

TAKATA RECALL I HAVE ASKED AT LEAST 5 TIMES AT THE DEALER AND CALLED THE CORP. OFFICE 3 TIMES TO HAVE MY AIRBAGS REPLACED. I AM NERVOUS DRIVING MY CAR ALL THEY SAY IS THEY DO NOT HAVE THE REPLACEMENT AND NOTHING THEY CAN DO, NOW TAKATA IS DECLARING BANKRUPTCY AND MERCEDES OFFERS NOTHING.

11/06/2017
Components: AIR BAGS,SEAT BELTS
Incident Date: 03/01/2011
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB1BR******
Summary

MY 2011 C-300 HAS TWO RECALLS PENDING FOR BOTH AIR BAGS (DRIVER AND PASSENGER). I HAVE BEEN COMPLAINING TO MBUSA FOR OVER 2 YEARS TO HAVE THEM REPLACED. TO THIS DAY 11/06/2017 MBUSA HAD MADE NO ATTEMPT TO CONTACT ME OR PROVIDE A SOLUTION. THE REAR SEAT-BELTS LOCKUP ON PASSENGERS AND RATCHET DOWN CONSISTENTLY WITH LITTLE MOVEMENT THEREBY REQUIRING THE PASSENGERS TO UNFASTEN THEIR BELTS AND RIDE WITHOUT THE SEAT BELT BEING FASTENED. I PURCHASED THE VEHICLE NEW AND BOTH PROBLEMS HAVE BEEN EXISTING FROM THE PURCHASE DATE MARCH 2011

11/06/2017
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7BA******
Summary

"TAKATA RECALL" I HAVE BEEN WAITING FOR THE RECALL ALMOST TWO YEARS. TAKATA AND MERCEDES ARE NOT TAKING ANY ACTION.

11/06/2017
Components: AIR BAGS
Incident Date: 10/20/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0BA******
Summary

TAKATA RECALL ON AIRBAGS. I HAVE REACHED OUT TO THE LOCAL MERCEDES BENZ DEALER BENTONVILLE AR 72712 BUT DEALER SAYS THEY CAN ONLY CALL WHEN THEY GET THE PARTS TO REPLACE. THEY HAVE NOT CALLED ME ALMOST FOR LAST 12 MONTHS. I DON'T KNOW WHAT TO DO NEXT. PLEASE ADVISE. THE CAR IS NOT REPLACED WITH THE NEW AIR BAGS. IT STILL RUNNING ON THE ORIGINAL DEFAULTED AIRBAGS.

11/05/2017
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3BA******
Summary

TAKATA RECALL. I HAVE BEEN TRYING FOR OVER A YEAR TO GET THE AIRBAGS REPLACED. MY LOCAL DEALER , FORT MYERS MERCEDES - BENZ CONTINUALLY TELLS ME THEY DO NOT HAVE THE REPLACEMENT PARTS BUT THAT I SHOULD NOT DRIVE THE CAR. I HAVE NO CHOICE BUT TO DRIVE THE CAR AS THEY WON'T PROVIDE ME WITH A LOANER AND I CANNOT AFFORD TO RENT ANOTHER CAR WHILE MAKING PAYMENTS ON THIS CAR.

11/05/2017
Components: AIR BAGS,SEAT BELTS
Incident Date: 11/05/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0BR******
Summary

TAKATA RECALL

11/04/2017
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5BA******
Summary

TAKATA RECALL - DEALER STATES REPLACEMENTS ARE STILL NOT AVAILABLE

11/04/2017
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6BR******
Summary

TTAKATA RECALL: NOTHING HAS HAPPENED WITH MY VEHICLE BECAUSE I DON'T DRIVE IT MUCH. I AM AFRAID. WHY?. BECAUSE FOR ALMOST TWO ( 2 ) YEARS NOW, CUSTOMERS HAVE BEEN WAITING ( AND MOST ARE DRIVING THEIR CARS FREQUENTLY) FOR A " FIX " FOR THE DANGEROUS PROBLEM, TO NO AVAIL. WHEN DO WE GET JUSTICE. NHTSA SHOULD PRESSURE TAKATA AND MERCEDES BENZ TO FIX THIS PROBLEM. WHAT AYE YOU WAITING FOR-DEATHS TO INNOCENT PERSONS?. PLEASE THIS PROBLEM NEEDS TO BE RESOLVED.

11/04/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB4BA******
Summary

"TAKATA RECALL" IS DRIVING WITH A DEATH SENTENCE

11/04/2017
Components: AIR BAGS
Incident Date: 11/04/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9BA******
Summary

CANNOT REACH ANY DEALER TO FIX TO RECALLS ON MY CARE RECALL 1 : NHTSA RECALL NUMBER , 16V081 , SUMMARY: CERTAIN MERCEDES-BENZ VEHICLES AND ONE FCA MODEL ARE EQUIPPED WITH DRIVER-SIDE FRONT AIRBAGS PROVIDED BY THE SUPPLIER TK HOLDINGS INC. ("TAKATA"). ON JANUARY 25, 2016 TAKATA FILED A DEFECT INFORMATION REPORT WITH NHTSA ANNOUNCING A POTENTIAL DEFECT IN SOME OF THE SUBJECT INFLATORS. 2ND RECALL NHTSA RECALL NUMBER 16V363 SUMMARY CERTAIN MERCEDES-BENZ VEHICLES ARE EQUIPPED WITH PASSENGER-SIDE FRONT AIRBAGS PROVIDED BY THE SUPPLIER TK HOLDINGS INC. ("TAKATA"). ON MAY 16, 2016 TAKATA FILED A DEFECT INFORMATION REPORT WITH NHTSA ANNOUNCING A POTENTIAL DEFECT IN SOME OF THE SUBJECT INFLATORS. BASED UPON TAKATA'S INFORMATION TO DATE

11/04/2017
Components: AIR BAGS
Incident Date: 11/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXBR******
Summary

TAKATA RECALL. I CONTACTED THE DEALER (MERCEDES BENZ OF SOUTH BAY) MORE THAN 1 YEAR AGO AND THEN AGAIN ON NOVEMBER 3, 2017. I WAS INFORMED THAT THEY STILL DO NOT HAVE THE REPLACEMENT PART.

11/03/2017
Components: AIR BAGS
Incident Date: 11/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7BR******
Summary

TAKATA RECALL, NO AIRBAGS ARE AVAILABLE FOR RECALL REPLACEMENT FROM LOCAL DEALER.

11/03/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4BR******
Summary

I WAS CONTACTED YEARS AGO ABOUT THIS AND NO ONE HAS THE REPLACEMENT YET. I ONLY HAVE ONE VEHICLE, SO I WILL NEED A LOANER TOO.

11/03/2017
Components: AIR BAGS
Incident Date: 11/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB4BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (MERCEDES-BENZ OF MEMPHIS, 5389 POPLAR AVE, MEMPHIS, TN 38119 (901) 345-6211) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/03/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB8BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED W.I. SIMONSON MERCEDES-BENZ AT (855) 677-2690 (1626 WILSHIRE BLVD, SANTA MONICA, CA 90403) WHERE IT WAS CONFIRMED THAT THE PARTS WOULD BE AVAILABLE IN SPRING OF 2018. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

11/02/2017
Components: AIR BAGS
Incident Date: 02/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2BA******
Summary

IT HAS BEEN ALMOST TWO YEARS STILL NO REPLACEMENT, THEY SAY THAT THE AIR BAGS ARE BACK ORDERED.

11/01/2017
Components: AIR BAGS
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER (VITI MERCEDES IN TIVERTON, RI) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/01/2017
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB1BR******
Summary

TAKATA RECALL. MY AIR BAG RECALL HAS BEEN GOING ON FOR ALMOST 2 YEARS, BUT NOTHING HAS BEEN DONE ABOUT IT. I HAVE ASKED THE DEALERSHIP AND THEY SAID THE REPLACEMENT AIR BAGS ARE NOT AVAILABLE.

10/31/2017
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1BR******
Summary

AIRBAG IS LISTED FOR RECALL. STATING THEY WILL SEND ME A MESSAGE WHEN THE PARTS ARE ABLE TO BE REPLACED. THIS HAS BEEN SINCE FEB 11 2016... STILL THERE ARE NO REPLACEMENT PARTS?

10/30/2017
Components: AIR BAGS
Incident Date: 05/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDKJ5GB5F1******
Summary

TAKATA RECALL - MERCEDES HAS NOT REPLACED THE DEFECTIVE AIR BAGS

10/29/2017
Components: AIR BAGS
Incident Date: 09/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7BR******
Summary

TAKATA RECALL - I RECENTLY PURCHASED A 2011 USED MERCEDES BENZ WHICH HAS TWO OPEN RECALLS FOR DEFECTIVE AIR BAGS. I WAS ADVISED BY THE DEALERSHIP A REMEDY WOULD BE COMING IN THE NEAR FUTURE BUT I HAVE BEEN UNABLE TO VERIFY THIS CLAIM. PLEASE ADVISE WHEN THIS RECALL WILL BE REMEDIED AND WHAT MY RECOURSE IS IN THE MEANTIME.

10/27/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9BA******
Summary

"TAKATA RECALL". CONTACTED MERCEDES-BENZ OF MOBILE (251-472-2369) REQUESTING INFORMATION ABOUT TAKATA AIRBAG REPLACEMENTS. I WAS TOLD THAT THEY HAVE NOT MANUFACTURED REPLACEMENT PARTS AT THIS TIME. I STATED THAT I RECEIVED NOTICES ABOUT THE RECALL IN JUNE AND AUGUST OF 2016.

10/27/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED THE INTERIM NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS), BUT HAD NOT RECEIVED A SECOND NOTICE FOR BOTH RECALLS INDICATING THAT THE REMEDY AND PARTS WERE AVAILABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/26/2017
Components: AIR BAGS
Incident Date: 02/11/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BENZEL-BUSCH MOTOR CARS IN ENGLEWOOD, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/25/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8BR******
Summary

TAKATA RECALL. NO ACTIONS TAKEN BY MANUFACTURER TO CORRECT SAFETY PROBLEM THUS FAR

10/25/2017
Components: AIR BAGS
Incident Date: 05/25/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8BR******
Summary

TAKATA RECALL. MANUFACTURER HAS FAILED TO REPLACE DEFECTIVE SAFETY DEVICE

10/24/2017
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 10/23/2017
Crash: No
Fire: No
Summary

STEERING WHEEL LOCK UP OR EIS ISSUE. CAR NOT STOPPED WORKING ALL OF A SUDDEN. LUCKY IT WAS IN SAFE PLACE. CAR INTERIOR LIGHT COMES UP BUT DOES NOT CRANK. IT NEEDS TO BE RECALLED. LOOK HOW MANY PEOPLE ARE HAVING THE SAME ISSUE HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T32359_DS565938

10/24/2017
Components: AIR BAGS
Incident Date: 10/22/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0BR******
Summary

TAKATA RECALL STILL DO NOT HAVE PARTS TO FIX AIRBAG RECALL.

10/24/2017
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7BR******
Summary

TAKATA RECALL. MANUFACTURER DOES NOT HAVE A REPLACEMENT.

10/24/2017
Components: AIR BAGS
Incident Date: 10/24/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8BR******
Summary

TAKATA RECALL, I RECIEVED RECALL NOTICE ON THE AIR BAGS IN MY MERCEDES BENZ DURING THE FIRST QUARTER OF 2016. PARTS WERE NOT AVAILABLE. IT IS NOW A YEAR AND A HALF LATER AND STILL ON PARTS ARE AVAILABLE. I HAVE LIMITED MY DRIVING OF THIS CAR, CURRENTLY LESS THAN 16,000 MILES ON THE CAR. NOW THAT THEY HAVE FILED CHAPTER 11 BANKRUPTCY I AM WORRIED IT WILL NEVER GET REPLACED AND THE CAR WILL BE SIGNIFICANTLY DEVALUED.

10/24/2017
Components: AIR BAGS
Incident Date: 08/01/2011
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXBR******
Summary

TAKATA RECALLS. THE MANUFACTURER HAS FAILED TO REMEDY THESE DEFECTS IN A TIMELY MANNER. I AM IN ZONE A AND AFFECTED BY TWO RECALL OVER A YEAR OLD.

10/23/2017
Components: AIR BAGS
Incident Date: 10/23/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0BA******
Summary

TAKATA RECALL - RECALLS WERE ISSUED FOR THE DRIVER'S AND PASSENGER'S AIRBAGS IN FEB 2016 AND MAY 2016, RESPECTIVELY. TO DATE, NO SOLUTION HAS BEEN OFFERED, THEREFORE, I AM STILL DRIVING WITH DEFECTIVE AIRBAGS AND AM VULNERABLE TO SUFFERING THE HARM AND/OR LOSS.

10/23/2017
Components: AIR BAGS
Incident Date: 10/16/2017
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN DEALER WHERE IT WAS ADVISED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

10/22/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB4BA******
Summary

TAKATA RECALL: THE FACT THAT THERE HASN'T BEEN A REMEDY TO THIS ISSUE IS TERRIBLE. I WATCHED THE VIDEO OF WHAT WILL HAPPEN IF THIS AIRBAG IS DEPLOYED. I'M SUPPOSED TO BE OK WITH THIS WHILE DRIVING MY VEHICLE EVERYDAY KNOWING THAT IF THERE IS ANY COLLISON OF ANY SORT MYSELF AND MY CHILDREN AND GRANDCHILDREN ARE AT RISK OF INJURY OR DEATH NOT FROM THE COLLISON BUT FROM THE SAFETY DEVICE THAT IS SUPPOSED TO PROTECT US.

10/21/2017
Components: AIR BAGS
Incident Date: 05/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5GB6BF******
Summary

TAKATA RECALL. DEALERSHIP NOT ASSISTING WITH AIRBAG REPLACEMENT. I

10/20/2017
Components: AIR BAGS
Incident Date: 10/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7BA******
Summary

TAKATA RECALL - ACTIVE RECALLS WERE ISSUED IN 2/2016 AND 5/2016 BUT I'VE YET TO RECEIVE A REPLACEMENT AIRBAG IN A TIMELY MANNER. THE RECALL STATUS STATES, "REMEDY NOT YET AVAILABLE." I RECENTLY RECEIVED A NOTICE FROM TK HOLDINGS, INC. THAT TAKATA HAS FILED CHAPTER 11 BANKRUPTCY. I'M CONCERNED FOR MY SAFETY WONDERING WHEN OR IF THIS ISSUE WILL BE RESOLVED FOR OWNERS IN DANGER.

10/20/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6BA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF TAMPA AT (813) 579-2138 (4400 N DALE MABRY HWY, TAMPA, FL 33614) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

10/19/2017
Components: AIR BAGS
Incident Date: 01/11/2016
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF8BB2BR******
Summary

"TAKATA RECALL" I RECEIVED A LETTER FROM MERCEDES DATED AUGUST 2016 REGARDING THIS RECALL. SINCE THEN I HAVE CONTACTED THE FORT MYERS DEALERSHIP REQUESTING FREE REPLACEMENT. EACH TIME INCLUDING TODAY I WAS TOLD THEY DO NOT HAVE THE PARTS OR THE INSTRUCTIONS FROM CORPORATE TO REPLACE THE AIR BAGS. TODAY I RECEIVED A POST CARD REGARDING TK HOLDINGS FILING CHAPTER 11. LAST YEAR MY DAUGHTER WAS INVOLVED IN AN ACCIDENT CAUSING 19K OF DAMAGE AND THE AIR BAG DID NOT GO OFF. I DO NOT KNOW IF THAT IS A GOOD THING OR A BAD THING. SHE WAS TRAVELING EAST WHEN I STATIONARY TRUCK PULLED INTO HER LANE CAUSING PASSENGER FRONT END DAMAGE.

10/18/2017
Components: AIR BAGS
Incident Date: 10/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EOBR1******
Summary

THERE IS A FEAR THAT SOME DAY I WILL BE DRIVING DOWN THE ROAD AND THAT BAG MAY HAVE TO GO OFF

10/18/2017
Components: AIR BAGS
Incident Date: 10/09/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6BA******
Summary

TAKATA RECALL IT'S BEEN OVER A YEAR SINCE THE TAKATA AIRBAG RECALL WAS IDENTIFIED AND MERCEDES BENZ STILL DOES NOT HAVE A SOLUTION OR ESTIMATED TIME WHEN THE REPAIRS WILL BE AVAILABLE.

10/17/2017
Components: AIR BAGS
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: TAKATA RECA******
Summary

MY AIRBAG WARNING LIGHT KEEPS COMING ON. MY COMPLAINT INVOLVES 2 RECALL NOTICES I RECEIVED ON THE MERCEDES BENZ 300C CLASS WHICH HAS DEFECTIVE TAKATA AIR BAGS ON THE PASSENGER AND THE DRIVER'S SIDES THAT COULD POTENTIALLY KILL. MERCEDES USA SAID IT WILL NOT HAVE AIRBAGS TO REPLACE IN MY CAR UNTIL LATE 2018 FROM NHTSA. MERCEDES BENZ'S RESPONSE IS THAT NO ONE HAS YET DIED IN ONE OF ITS VEHICLES DUE TO TAKATA AIRBAGS. MERCEDES HAS DIRECTED VICTIMS OF THESE DEFECTIVE AIRBAGS TO THE NHTSA NATIONAL HIGHWAY AND SAYS THE BAGS WILL NOT BE AVAILABLE TO REPLACE UNTIL LATE 2018 WHEN NHTSA RELEASES THEM. I'VE ALREADY WAITED AND RISKED MY LIFE FOR MORE THAN A YEAR, ACTUALLY 4 YEARS. MERCEDES COULD CARE LESS. MY REQUEST IS THAT MERCEDES RETURN THIS CAR FOR THE SIMPLE FACT THIS CAR IS A 2011. IT WAS WIDELY REPORTED IN THE WALL STREET JOURNAL AND OTHER NEWS OUTLETS THAT HONDA AND TAKATA FOUND OUT THE BAGS WERE DEADLY AND DEFECTIVE AS FAR BACK AT LEAST AS 2001, HOWEVER, KEPT IT UNDER WRAPS. MERCEDES KNEW WHEN IT MADE THE DECISION TO PURCHASE THESE AIR BAGS AND INSTALL THEM INTO LATER MODEL VEHICLES, PROBABLY AT DRASTIC DISCOUNTS, THAT THE DEFECTIVE BAGS WERE NO GOOD AND WORSE POTENTIALLY DEADLY. ALREADY PEOPLE HAD DIED FROM THESE AIRBAGS. I DON'T WANT TO BE THE FIRST ONE TO DIE IN A MERCEDES DUE TO THESE AIRBAGS. I JUST HEARD BACK FROM THE NATIONAL TRANSPORTATION SAFETY BOARD, WHO SAID THAT MERCEDES IS MISINFORMING CONSUMERS. IT DOES NOT HAVE AIRBAGS THAT WILL BE RELEASED IN 2018. I CAN SEND YOU THE LETTER FROM MERCEDES DECLINING TO TAKE THE CAR BACK AND FROM NTSB REFERRING ME TO YOU. I WANT MY MONEY BACK. IT'S THE BIGGEST FLEECE OF AMERICAN CONSUMERS I HAVE EVER SEEN. ALL I HAVE IS A LETTER FROM MERCEDES DECLINING TO TAKE ITS CAR BACK, A PICTURE OF THE WARNING AIRBAG LIGHT THAT COMES ON THE DASH BOARD AND A LETTER FROM NTSB. I CAN MAIL THESE TO YOU IF YOU NEED THEM.

10/03/2017
Components: AIR BAGS
Incident Date: 08/01/2017
Crash: No
Fire: No
Summary

2011 MERCEDES-BENZ 300C. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR. UPDATED 10/03/2017*JS

10/02/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/02/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXBA******
Summary

THERE APPEARS TO BE IS A CRACK ON THE FUEL FILTER. THIS CRACK HAS RESULTED IN A FUEL LEAK, INCREASING THE RISK OF A FIRE. THE TOP OF THE FUEL SENDING UNITS ARE LEAKING. HIGH FUMES ODOR INSIDE AND OUT OF THE VEHICLE BOTH WHEN IT IS STATIONARY AND IN MOTION REGARDLESS IF IT'S ON THE HIGHWAY, TURNING OR CITY STREET.

09/28/2017
Components: AIR BAGS
Incident Date: 09/28/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB1BA******
Summary

TAKATA RECALL- ITS BEEN MORE THAN 1 YEAR SINCE THE RECALL AND THE MERCEDES BENZ DEALERSHIP IS STILL NOT ABLE TO REPLACE THE FRONT AND PASSENGER AIRBAGS. I DRIVE THIS CAR DAILY... I DON'T THINK THE CONSUMER SHOULD RISK THEIR LIFE IF THERE IS A FAULTY AIRBAG. THERE SHOULD BE SOME OTHER TYPE OF ARRANGEMENTS TO REPLACE THESE FAULT AIRBAGS BY NOW?! THE RECALL NOTICES ARE: 16V081 & 16V363

09/26/2017
Components: AIR BAGS
Incident Date: 09/25/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB4BA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. WHILE DRIVING 20 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE "CHECK AIR BAGS" MESSAGE APPEARED. THE VEHICLE STALLED AND LOST POWER. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER (PARK PLACE MOTORCARS MERCEDES-BENZ DALLAS, 6113 LEMMON AVE, DALLAS, TX 75209, 214-526-8701) INFORMED THE CONTACT THAT HE COULD NOT SCHEDULE AN APPOINTMENT BECAUSE THEY DID NOT HANDLE AIR BAG REPAIRS. THE CONTACT WAS INFORMED THAT PARTS WERE UNAVAILABLE AND THAT HE WOULD RECEIVE A LETTER FROM THE MANUFACTURER WHEN PARTS ARRIVED FOR THE TWO OPEN NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THEY EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR AND RECEIVED THE RECALL NOTIFICATION IN APRIL OF 2016. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

09/22/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1BR******
Summary

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). MERCEDES NOTIFIED ME IN WRITING THAT OUR FRONT DRIVER AND PASSENGER AIRBAGS WERE DEFECTIVE OVER A YEAR AGO IN JUNE, 2016. I THINK IT IS SCANDALOUS THAT MERCEDES HAS NOT REPAIRED THIS DEFECT IN OVER 15 MONTHS. WHAT CAN I DO TO FORCE MERCEDES TO FULFILL THEIR OBLIGATIONS SURROUNDING THIS RECALL? [XXX] *DL

09/10/2017
Components: STEERING
Incident Date: 08/07/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF54X59R******
Summary

STEERING COLUMN LOCK FAULTY EIS/ESL CAR WON'T START NUMEROUS COMPLAINTS FROM OTHERS OWNERS. WENT ON BREAK TOOK NAP IN CAR COME BACK 1 HOUR LATER WON'T START.

09/06/2017
Components: EXTERIOR LIGHTING
Incident Date: 05/30/2017
Crash: No
Fire: No
Summary

2011 MERCEDES BENZ C300. CONSUMER WRITES IN REGARDS TO EXTERIOR LIGHT SAFETY RECALL. *LD THE CONSUMER REQUESTED A STAUS REPORT FOR ODI NUMBERS 10983063 AND 10984235. UPDATED 09/06/2017*JS

09/03/2017
Components: AIR BAGS
Incident Date: 09/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9BR******
Summary

TAKATA RECALL--MY 2011 MERCEDES BENZ C300 HAD RECALLS FOR DRIVER AND ALSO PASSENGER AIRBAGS ON 2/11/16 AND 5/23/16 RESPECTIVELY. CURRENTLY THERE ARE NO REPLACEMENT AIRBAGS AVAILABLE. THANK GOODNESS, MY VEHICLE HAS NOT BEEN INVOLVED IN AN ACCIDENT THAT DEPLOYED THE AIRBAGS. BUT, I DON'T FEEL SAFE IN THE VEHICLE AS THE DEPLOYMENT OF THE AIRBAGS COULD CAUSE DEATH OR SERIOUS INJURY FOR THE DRIVER AND/ OR THE PASSENGER. AS MY CAR IS NOW 6 1/2 YRS OF AGE, I DECIDED TO TRADE IT IN ON A NEW VEHICLE. I WAS GIVEN VERY BAD NEWS THAT BECAUSE THERE WAS NO FIX FOR THE AIRBAGS, I WOULD GET A VERY LOW OFFER FOR MY TRADE IN. IN FACT, THE DEALERSHIP REALLY DIDN'T WANT MY CAR AS A TRADE AT ALL!!

08/21/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/21/2017
Crash: No
Fire: No
Summary

STEERING WHEEL LOCK MECHANISM FAILURE. IT KEEPS THE CAR FROM STARTING. MY LOCAL DEALER STATED THIS IS A COMMON FAILURE IN MERCEDES. AND THAT THERE SHOULD BE A RECALL ON THESE.

08/08/2017
Components: AIR BAGS
Incident Date: 01/25/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3BR******
Summary

TAKATA RECALL INCOMPLETE.NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V081 RECALL DATE: FEBRUARY 11, 2016 MANUFACTURER RECALL NUMBER: 2016020003 SUMMARY: CERTAIN MERCEDES-BENZ VEHICLES AND ONE FCA MODEL ARE EQUIPPED WITH DRIVER-SIDE FRONT AIRBAGS PROVIDED BY THE SUPPLIER TK HOLDINGS INC. ("TAKATA"). ON JANUARY 25, 2016 TAKATA FILED A DEFECT INFORMATION REPORT WITH NHTSA ANNOUNCING A POTENTIAL DEFECT IN SOME OF THE SUBJECT INFLATORS. BASED UPON TAKATA'S INFORMATION TO DATE, TAKATA IS AWARE OF FOUR TEST RUPTURES IN BALLISTIC TESTS OF NON-DESICCATED PSDI-5 INFLATORS. TAKATA IS NOT AWARE OF ANY FIELD INCIDENTS IN WHICH A PSDI-5 INFLATOR HAS RUPTURED, EITHER DESICCATED OR NON-DESICCATED. TAKATA IS TAKING THIS ACTION IN AN ABUNDANCE OF CAUTION, TO ADDRESS ALL OF THE SUBJECT NON-DESICCATED PSDI-5 AIR BAG INFLATORS, DUE TO THE SIMILARITIES OF DESIGN AND MANUFACTURING CHARACTERISTICS FOR THIS TYPE OF INFLATOR USED IN THE U.S. MARKET. DAG IS NOT AWARE OF ANY FIELD INCIDENTS WITH THE SUBJECT TAKATA PSDI-5 INFLATORS. HOWEVER, BASED ON THE INFORMATION ABOVE AND IN AN ABUNDANCE OF CAUTION, DAG WILL CONDUCT A VOLUNTARY RECALL OF THE VEHICLES EQUIPPED WITH SUBJECT TAKATA PSDI-5 INFLATORS IN THE UNITED STATES AS IDENTIFIED BY TAKATA IN THE DEFECT INFORMATION REPORT. SAFETY RISK: ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATORRUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULTIN INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY: ONCE PARTS ARE AVAILABLE CUSTOMERS WILL BE SENT A LETTER ASKING THEM TO GO TO AN AUTHORIZED MERCEDES BENZ DEALER WHO WILL REPLACE THE DRIVER SIDE FRONT AIRBAG OF THE POTENTIALLY AFFECTED VEHICLES. RECALL CAMPAIGN 2016020003 OWNERS MAY CONTACT MERCEDES-BENZ AT 1-877-496-3691. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE

08/03/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (ALEXANDRIA MERCEDES IN ALEXANDRIA, VA) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/10/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7BR******
Summary

AIR BAGS HAVE NOT BEEN REPLACED ALTHOUGH I CALL REGULARLY TO FIND OUT WHEN REPLACEMENTS ARE AVAILABLE. I LIVE IN A HOT AND HUMID CITY, SO GETTING THE REPLACEMENT IS VITAL.

07/02/2017
Components: UNKNOWN OR OTHER
Incident Date: 12/02/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDHF8HB1BA******
Summary

HEAT AND AC AIR SENSOR KEEPS GOING OUT EACH YEAR . LAST TWO YEARS THEY REPLACED IT . AC RUMBLE IN HOT WEATHER

06/28/2017
Components: AIR BAGS
Incident Date: 06/27/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9BA******
Summary

TAKATA RECALL... I CAN'T SEEM TO FIND AN AUTHORIZED MERCEDES DEALERSHIP HERE IN HAWAII THAT HAS THE PARTS TO FIX MY RECALL. I'M AM PREGNANT AND HAVE CHILDREN AND WANT THIS FIXED. I DON'T WANT TO WAIT UNTIL SOMETHING HAPPENS BEFORE IT GETS FIXED . IT WILL BE A BAD ENDING FOR EVERYONE INVOLVED.

06/27/2017
Components: AIR BAGS
Incident Date: 06/27/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6BF******
Summary

TAKATA RECALL - RECALL WAS ANNOUNCED IN MAY 2016 FOR MY VEHICLE. NEITHER MERCEDES BENZ NOR THE DEALERSHIP WHERE I PURCHASED THE VEHICLE (PARK PLACE) HAS SCHEDULED A REPAIR. IT IS OVER 12 MONTHS PAST THE DATE WHEN THE RECALL WAS ANNOUNCED.

06/26/2017
Components: AIR BAGS
Incident Date: 06/26/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7BR******
Summary

TAKATA RECALL. AS OF TODAY HAVE NOT HEARD FROM THE DEALER TO SOLVE THE PROBLEM

06/23/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (MERCEDES-BENZ OF TAMPA IN TAMPA, FLORIDA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/16/2017
Components: AIR BAGS
Incident Date: 06/16/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3BR******
Summary

RECALL NOT FILLED

06/16/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/14/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB1BA******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT A STRONG FUEL ODOR WAS PRESENT INSIDE THE CABIN OF THE VEHICLE. WHEN FUELING THE VEHICLE, STRONG FUEL VAPORS LEAKED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CALLED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V557000 (FUEL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

06/07/2017
Components: ELECTRICAL SYSTEM
Incident Date: 05/23/2017
Crash: No
Fire: Yes
Vehicle Identification Number: WDDGF8BB3BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. WHILE ATTEMPTING TO START THE VEHICLE, AN ABNORMAL SMOKE ODOR WAS PRESENT. THE VEHICLE WAS TOWED TO INSKIP MERCEDES, LOCATED AT 1557 BALD HILL ROAD, WARWICK, RI 02886, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SIGNAL ACQUISITION MODULE MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,282.

06/02/2017
Components: ELECTRICAL SYSTEM
Incident Date: 05/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1BR******
Summary

MY REAR LEFT TAIL LAMP LIGHTS WAS GOING DIMMER AND NOW IT DOES NOT WORK I CHECKED WIRES AND ONE LOOKS LIKE IT'S BURNING ...I'M NOT SURE

05/30/2017
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 11/28/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB8BA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE KEY WAS TURNED OVER IN THE IGNITION. THE DEALER (CARLTON MOTORCARS, 2446 LAURENS RD, GREENVILLE, SC 29607, (864) 213-8000) DIAGNOSED THAT THE ELECTRONIC EMISSIONS SWITCH NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS TO CHECK TO DETERMINE WHEN A DEALER COULD SCHEDULE THE RECALL REPAIRS THE APPROXIMATE FAILURE MILEAGE WAS 78,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/22/17*LJ *CN

05/26/2017
Components: AIR BAGS
Incident Date: 12/12/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB8BR******
Summary

I HAVE A ERROR MESSAGE ON MY CAR ABOUT MY AIRBAG ALSO I HAVE CALLED ABOUT RECALL ON THEM SEVERAL TIMES AND THEY KEEP TELLING ME WHEN THEY GET ALL THE RECALLS AND PARTS IN THEY WILL DO A MASSIVE REPAIR THIS HAS BEEN GOING ON FOR 1 LAST 18 MONTHS

05/25/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2BA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS; HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS CONTACTED (SILVER STAR MERCEDES-BENZ 3905 AUTO MALL DR, THOUSAND OAKS CA, 91362 805-356-3067) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/03/17*LJ *JS

05/23/2017
Components: AIR BAGS
Incident Date: 05/23/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB8BA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THEY WERE WAITING FOR NHTSA TO APPROVE THE REPLACEMENT PARTS AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.....UPDATED 06/21/17 *BF *JS

05/22/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/23/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXBR******
Summary

ABOUT 5 MONTHS AGO I SMELLED A STRONG ODOR OF GAS FUMES OMITTING FROM MY CAR WHILE I WAS DRIVING ON THE FREEWAY. I LIVE IN SOUTHERN CALIFORNIA WHERE THE WEATHER GETS EXTREMELY HOT. I BROUGHT MY CAR IN TO GET CHECKED OUT AT A LOCAL MECHANIC SHOP ON 12/23/2016 AND IT TURNS OUT THAT THE FUEL TANK WAS CRACKED AND LEAKING FUEL. I LOOKED ON THE NHTSA DATABASE AND FOUND A RECALL REPORTED ON 12/03/2012 REGARDING A FUEL FILTER LEAK AS MENTIONED BELOW. NHTSA CAMPAIGN NUMBER: 12V557000 MANUFACTURER MERCEDES-BENZ USA, LLC. COMPONENTS FUEL SYSTEM, GASOLINE SUMMARY MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2011-2012 S400, S550, S550 4MATIC, S63 AMG, C300, C300 4MATIC, E350, GLK350, GLK350 4MATIC, CL550 4MATIC, AND CL63 AMG VEHICLES I MANUFACTURED FROM APRIL 18, 2011, THROUGH JULY 12, 2011. DUE TO AN IRREGULARITY STEMMING FROM THE MOLDING PROCESS OF THE FUEL FILTER FLANGE, THE FUEL FILTER FLANGE MAY CRACK WHEN OPERATED IN HIGH TEMPERATURES. ALTHOUGH THE RECALL WAS SPECIFICALLY FOR MERCEDES BENZ C300 MANUFACTURED IN 2011, I BELIEVED IT SHOULD ALSO EXTEND TO THE PREVIOUS YEAR; 2010. IM REPORTING THIS TO SEE IF ANY OTHER CARS HAD THE SAME EXACT ISSUE AS WHAT WAS DESCRIBED ABOVE. I BELIEVE THIS IS A DEFINITE FIRE RISK ESPECIALLY TO THOSE LIVING IN VERY HOT LOCATIONS SUCH AS SOUTHERN CALIFORNIA. I WOULD LIKE TO KNOW IF THE RECALL COVERS MY CAR AND IF SO I WOULD LIKE TO GET REIMBURSED FOR THE SERVICES I PAID TO THE MECHANIC SHOP. THANK YOU.

05/22/2017
Components: AIR BAGS
Incident Date: 05/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/19/2017
Components: AIR BAGS
Incident Date: 02/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5BA******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/18/2017
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/29/17*LJ UPDATED 07/11/2017*JS

05/16/2017
Components: AIR BAGS
Incident Date: 05/16/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB1BR******
Summary

BOUGHT MY CAR FROM MERCEDES BENZ OF SAN DIEGO IN 2011. THEY HAVE NOT REPLACED AIRBGS YET AND IT IS 2017.

05/09/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8BR******
Summary

I HAD TO PAY FOR A FUEL FILTER LEAK DUE TO A CRACK OF THE FUEL FILTER FLANGE AND WAS TOLD THIS WAS NOT A RECALL ON MY VEHICLE, BUT WHEN I WAS LOOKING AT RECALLS FOR MY YEAR AND MODEL I CAME ACROSS NHTSA CAMPAIGN NUMBER-12V557000 WITH A RECALL ON MERCEDED-BENZ C300 4 MATIC MODEL YEAR 2011-2012 FOR FUEL LEAK DUE TO CRACKED FLANGE. I ASKED THE DEALERSHIP ABOUT IT EVEN THOUGH THAT IS EXACTLY WHAT HAD TO BE REPLACED AND SAID IT DID NOT AFFECT MY VEHICLE, I CALLED MERCEDES BENZ AT THE NUMBER PROVIDED IN THE REMEDY SECTION OF THE ANNOUNCEMENT AND WAS TOLD IT WAS NOT MY VEHICLE, PLEASE ADVISE WHAT I SHOULD DO NEXT, THANK YOU

05/08/2017
Components: EXTERIOR LIGHTING
Incident Date: 04/17/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V177000 (EXTERIOR LIGHTING). THE DEALER DIAGNOSED THAT THE VEHICLE'S TAIL LIGHT BULB CARRIER WAS NOT PART OF THE MANUFACTURER RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING SYMPTOMS DESCRIBED IN THE RECALL; HOWEVER, THE MANUFACTURER'S RECORDS INDICATED THAT THE VEHICLE WAS REPAIRED BACK IN SEPTEMBER OF 2014. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

05/03/2017
Components: AIR BAGS
Incident Date: 05/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8BR******
Summary

TAMARA RECALL - NO ACTION TAKEN BY MANUFACTURER IN OVER A YEAR SINCE THE RECALL. IT IS UNACCEPTABLE TO BE DRIVING AN UNSAFE VEHICLE FOR THIS AMOUNT OF TIME.

05/02/2017
Components: AIR BAGS
Incident Date: 02/11/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE CONSUMER REQUESTED A STATUS REPORT UPDATE FOR ODI NUMBERS 10983063 AND 10984235. UPDATED 09/06/2017*JS

04/26/2017
Components: TIRES
Incident Date: 06/01/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE VEHICLE WAS EQUIPPED WITH CAPITOL SPORT UHP (NA) TIRES, SIZE 245/40RI7 (NA), MODEL: F40247034. WHILE OPERATING THE VEHICLE, THE TIRE PRESSURE MONITORING SYSTEM SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY MULTIBLE CRACKS LOCATED ON THE OUTER WALL OF THE FRONT PASSENGER AND DRIVER SIDE TIRES THAT ALLOWED AIR TO LEAK OUT. THE FAILURES WERE NOT REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN AND VEHICLE FAILURE MILEAGE WERE UNKNOWN. THE TIRE FAILURE MILEAGE WAS 18,000.

04/20/2017
Components: AIR BAGS
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9BA******
Summary

"TAKATA RECALL" IT HAS BEEN ONE YEAR SINCE I RECEIVED A LETTER ABOUT THE RECALL. I LIVE IN ZONE A . I HAVE CALLED MERCEDES BENZ SEVERAL TIMES ABOUT UPDATES AND POSSIBLE TIMELINE FOR REPLACEMENT OF THE DEFECTIVE DRIVERS AND PASSENGER SIDE AIRBAGS. EACH TIME I AM TOLD THERE IS NO SOLUTION AND THEY ARE WAITING FOR PARTS ALONG WITH THE REFERENCE TO THERE HAVE BEEN NO REPORTED SITUATIONS OF PREMATURE DEPLOYMENT OF THE BAGS IN A MERCEDES BENZ. WHEN ASKED ABOUT FRONTAL COLLISIONS THERE WAS NO RESPONSE. IS THERE ANY POSITIVE INFORMATION ABOUT THIS RECALL?

04/09/2017
Components: AIR BAGS
Incident Date: 10/10/2012
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6BR******
Summary

TAKATA INFLATORS: 2 RECALLS AND NO ACTION TAKEN BY MERCEDES BENZ. TAKATA HAS KNOWN ABOUT THIS PROBLEM SINCE 2008. THEY NEED TO FIND A WAY TO MAKE THE PARTS AVAILABLE NOW! 9 YEARS IS LONG ENOUGH TO MANUFACTURE THE DEFECTIVE PART REPLACEMENT.

03/27/2017
Components: AIR BAGS
Incident Date: 03/01/2015
Crash: No
Fire: No
Summary

I RECEIVED EMAILS INFORMING ME THAT THE AIR BAGS IN MY VEHICLE CAN EXPLODE AND EMIT METAL FRAGMENTS. I WAS INFORMED THAT THEY ARE WAITING FOR REPLACEMENT PARTS. IT'S BEEN ALMOST 2 YEARS NOW AND I AM STILL WAITING.

03/09/2017
Components: AIR BAGS
Incident Date: 02/29/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) BUT STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

02/13/2017
Components: UNKNOWN OR OTHER
Incident Date: 11/02/2013
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB4BR******
Summary

CAR HAS A STRONG SULFUR/ROTTEN EGG SMELL AT ACCELERATION. HAD TO COMPLAIN TO LOCAL MERCEDES-BENZ DEALER SEVERAL TIMES OVER 3 YEARS BEFORE SOMEONE LOOKED INTO THE ISSUE. THE DEALERSHIP BLAMED AN ACCIDENT IN JAN 2014 FOR PROBLEM, BUT SULFUR SMELL DURING ACCELERATION WAS PRESENT BEFORE THE ACCIDENT. INSTRUCTED TO TIGHTEN THE SEAL ON THE BUMPER IN OCTOBER 2016. STILL HAVING SULFUR SMELL ENTER CAR WHEN ACCELERATING ESPECIALLY WITH THE AIR CONDITIONER ON, THOUGH NOT AS STRONG AS BEFORE THE BUMPER SEAL WAS RETIGHTENED. THE SMELL STILL PERSISTS SO THE PROBLEM IS STILL THERE.

02/06/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3BA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/03/2017
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB4BA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/01/2017
Components: AIR BAGS
Incident Date: 01/30/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3BR******
Summary

TAKATA RECALL....I AM CONCERNED ABOUT THE FACT THAT MY CAR IS ONE OF THOSE UNDER THIS RECALL AND I HAVE HAD FOR MORE THAN A YEAR AN ALERT ON MY DISPLAY WHEN STARTING THE CAR INDICATING "SRS MALFUNCTION SERVICE REQUIRED". I TOOK THE CAR BACK TO MERCEDES ONCE WHO TOLD ME IT WAS A DUMMY LIGHT AND WAS CLEARED. SEVERAL DAYS LATER IT CAME BACK ON AND MY CALLS TO THE SHOP WERE NOT RETURNED. I THEN LEARNED OF THIS RECALL AND WHEN FINALLY REACHING SOMEONE WAS TOLD IT MAY BE RELATED AND THAT I WILL RECEIVE INSTRUCTIONS WHEN A REPAIR WAS FOUND. IT'S BEEN AT LEAST A YEAR AND EVERY DAY I START MY VEHICLE I AM REMINDED THAT I OR ANY PASSENGERS IN MY CAR COULD BE AT RISK IN THE EVENT OF AN ACCIDENT. I BOUGHT THIS CAR BECAUSE THE REVIEWS WERE ASTOUNDING ABOUT THE SAFETY FEATURES. YET HERE I HAVE A VEHICLE THAT I DON'T DARE HAVE PASSENGERS IN. I BASICALLY USE THE CAR FOR WORK AND ONLY WORK. IT'S THE QUIVELANT OF HAVING A ONE SEATED CAR. THIS PROBLEM NEEDS TO BE CORRECTED ASAP. I HAVE A GRANDSON COMING IN MAY AND WOULD LIKE TO KNOW THAT I AM ABLE TO PICK HIM AND/OR MY DAUGHTER UP AND KNOW THAT I CAN SAFELY GET THEM TO DOCTORS APPOINTMENTS AND FOR VISITS. *TR

01/20/2017
Components: AIR BAGS
Incident Date: 01/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9BR******
Summary

RECALL IS TAKING TO LONG TO RECTIFY. IT'S BEEN OVER A YEAR AND STILL WAITING FOR REPLACEMENT PART.

01/15/2017
Components: AIR BAGS
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXBA******
Summary

TAKATA RECALL

01/12/2017
Components: AIR BAGS
Incident Date: 03/22/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXBR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/25/2016
Components: AIR BAGS
Incident Date: 02/19/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1BR******
Summary

I HAVE BEEN WAITING WAY TOO LONG FOR MY AIRBAGS TO BE REPLACED SINCE RECEIVING NOTIFICATION THAT THERE IS A SERIOUS PROBLEM. THIS NEEDS TO BE FIXED NOW!!! I DO NOT UNDERSTAND THE DELAYS. I FEEL AFRAID TO DRIVE MY BEAUTIFUL CAR FOR FEAR OF BODILY HARM COMING TO ME OR MY PASSENGERS. IT STARTED OF WITH A RECALL LETTER FOR THE DRIVERS SIDE AIRBAG ONLY THEN I RECEIVED ANOTHER LETTER TELLING ME ITS THE PASSENGER SIDE ALSO. PLEASE HELP ME OUT HERE. THANK YOU FOR YOUR TIME AND ATTENTION TO MY REQUEST. *TR

12/20/2016
Components: AIR BAGS
Incident Date: 04/06/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/12/2016
Components: AIR BAGS
Incident Date: 12/12/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXBR******
Summary

TAKATA RECALL -- WHAT OTHER ALTERNATIVES ARE AVAILABLE SINCE THE MANUFACTURERS ARE TAKING FOREVER TO COMPLETE THIS PROCESS? DOES ANYONE IN AMERICA MAKE AIRBAGS? I TOOK MY CAR TO TYSINGER TODAY AND ASKED THEM TO JUST DEACTIVATE BOTH AIRBAGS AND THE GUY SAID IT WAS AGAINST THE LAW, BUT I FOUND A FORM REGARDING DEACTIVATION OF THE BAGS. SO, WHAT DO I NEED TO DO TO DEACTIVATE THE BAGS? I FEEL LESS AT RISK DRIVING THIS CAR WITHOUT THOSE BAGS RUPTURING. I SHOULDN'T BE FORCED TO DRIVE WITH THOSE AIRBAGS AND CAN'T AFFORD TO BUY ANOTHER CAR. MY HUSBAND BOUGHT THIS CAR AS A SURPRISE THIS YEAR -- SURPRISE IS ON ME -- NOT HAPPY WITH THIS SITUATION, WE SHOULD FEEL SAFE IN OUR CARS! *TR

12/12/2016
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/10/2016
Components: AIR BAGS
Incident Date: 01/01/2011
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7BR******
Summary

TAKATA AIR BAG RECALL

12/02/2016
Components: AIR BAGS
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3BR******
Summary

TAKATA INFLATERS. MAY 2016 AND JULY 2016 RECALLS NOT COMPLETED.

11/29/2016
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

11/08/2016
Components: AIR BAGS
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXBR******
Summary

LETTER FROM SENATOR TOOMEY ON BEHALF OF CONSTITUENT RE TAKATA AIR BAG RECALL DIFFICULTIES. *SMD THE CONSUMER WAS ATTEMPTING TO SELL THE VEHICLE, UNTIL THE IT WAS DISCOVERED THERE WAS A RECALL. *JB

10/21/2016
Components: AIR BAGS
Incident Date: 02/23/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/17/2016
Components: FUEL SYSTEM, GASOLINE
Incident Date: 10/06/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7BA******
Summary

I WAS DRIVING AND A STRONG FUEL ODOR WAS EXPERIENCED. WHEN I STOPPED THE CAR AND LOOKED UNDER THE UNDERCARRIAGE THERE WAS A PUDDLE OF FUEL. THERE IS A FUEL LEAK COMING FROM THE BOTTOM PLASTIC UNDERNEATH THE GAS TANK. IT MAY BE THE FUEL FILTER AS THE SAME YEAR AND MODEL HAD A RECALL BUT APPARENTLY MY VEHICLE WAS NOT COVERED. *TR

09/26/2016
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/19/2016
Components: AIR BAGS
Incident Date: 08/15/2016
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF8BB1BR******
Summary

I WAS IN ACCIDENT ON 8/15/16 SIDE IMPACT I WANT TO KNOW WHY THE SIDE AIRBAGS DIDN"T DEPLOY, THE CAR WAS TOTALED BY THE INSURANCE COMPANY. I WAS DRIVING ON A THE CITY STREET THE YOUNG MAN THOUGHT HE HAD THE RIGHT OF WAY TO TURN LEFT WITH INCOMING TRAFFIC AND HE STRUCK MY CAR FROM THE SIDE.

09/16/2016
Components: UNKNOWN OR OTHER
Incident Date: 02/19/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0BR******
Summary

IF YOU SEARCH THE INTERNET YOU WILL SEE A LOT OF PEOPLE ARE AFFECTED BY THIS ENGINEERING FLAW. THERE IS A BEARING IN THE TRANSMISSION THAT FAILS AND THEY ARE AWARE AND WILL NOT REPLACE IT COSTING THE CONSUMER 1000S OF DOLLARS TO REPAIR. THE BEARING NORMALLY FAILS AT 50000 TO 90000 MILES SOME FAIL SOONER. MANY HAVE CONTACTED THE COMPANY AND WERE TREATED POORLY AND BASICALLY THE COMPANY DOES NOT CARE. WE JUST HAD OUR REPLACED LAST WEEK COSTING US 5200.00 PLEASE CHECK THE WEB YOU WILL FIND A LOT OF INFORMATION. MERCEDES KNOWS OF THIS ISSUE AND EVEN RESOLVED IT IN IT'S REBUILDS OF THE TRANSMISSION BUT HAVE NOT OFFERED A RECALL AND THIS IS WRONG AND WE SHOULD ALL GET OUR MONEY BACK BECAUSE IT IS A HUGE SAFETY ISSUES AS YOUR TRANSMISSION COULD SEIZE .

09/07/2016
Components: AIR BAGS
Incident Date: 09/07/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB1BA******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/19/16*LJ UPDATED 10/24/16.*JB

09/01/2016
Components: AIR BAGS
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6BA******
Summary

I AM TRYING TO GET HELP REPLACING THE TAKATA AIR BAG, I HAVE CALLED MERCEDES-BENZ USA AND THE LOCAL DEALERSHIP AND BOTH SAID DRIVE SAFELY!! I WOULD LIKE TO SELL THE CAR BUT AM UNABLE TO SELL IT WITH THE RECALL.

08/31/2016
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 08/30/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5BF******
Summary

THE ELECTRONIC STEERING LOCK MECHANISM ON THESE VEHICLES APPEAR TO FAIL WITH ALARMING FREQUENCY. IF THE FAILURE WAS TO OCCUR ANY DISTANCE FROM A DEALER A MOTORIST WOULD BE STRANDED, PERHAPS IN A DANGEROUS SITUATION. I WAS LUCKY - THE FAILURE OCCURRED IN MY HOME TOWN, BUT THE NEAREST DEALER IS 2 HOURS AWAY - THEY ARE THE ONLY ONES WHO CAN FIX IT. THIS SITUATION IS DANGEROUS AND THE FAILURE TO ADDRESS IT (BY MERCEDES BENZ) IRRESPONSIBLE.

08/22/2016
Components: AIR BAGS
Incident Date: 05/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXBA******
Summary

TAKATA AIRBAG RECALL

08/16/2016
Components: AIR BAGS
Incident Date: 02/29/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXBF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/15/2016
Components: EXTERIOR LIGHTING,AIR BAGS
Incident Date: 04/04/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB1BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V177000 (EXTERIOR LIGHTING). THE DEALER INDICATED THAT THEY WERE ABLE TO SCHEDULE THE REPAIR APPOINTMENT. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS), BUT THE DEALER AND MANUFACTURER HAD BEEN UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/04/2016
Components: AIR BAGS
Incident Date: 07/28/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6BR******
Summary

TAKATA RECALL. MERCEDES WILL NOT CHANGE THE AIRBAGS IN MY CAR DUE TO THEM NOT HAVING A REPLACEMENT. THEY COULD NOT HELP US IN ANY WAY WHATSOEVER AND TURNED US AWAY.

06/23/2016
Components: EXTERIOR LIGHTING
Incident Date: 06/23/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXBR******
Summary

VEHICLE WAS STATIONARY. 1 OF THE 2 PARKING LIGHT BULBS IN THE FRONT LEFT HEADLAMP ASSEMBLY BURNT OUT. WHEN TAKEN TO DEALER TO REPLACE THE BULB, THE SERVICE TECHNICIAN FOUND THAT THE BULB'S HARNESS HAD OVERHEATED AND MELTED INTO THE HEADLAMP, REQUIRING REPLACEMENT OF THE ENTIRE HEADLAMP ASSEMBLY. THE MELTED HARNESS INDICATES THAT THERE WAS TOO MUCH HEAT AND COULD POSE A FIRE THREAT IN THE HEADLAMP, AS WELL AS REDUCE CONSPICUITY DUE TO DIMMED OR BURNT OUT EXTERIOR LIGHTING. THIS IS VERY SIMILAR TO THE PROBLEM WITH THE REAR TAILLIGHT ISSUE IN THIS YEAR/MODEL THAT RESULTED IN A SAFETY RECALL (NHTSA CAMPAIGN NUMBER: 14V177000 TAIL LAMP DIMMING OR FAILURE). THE FRONT EXTERIOR LIGHTS SHOULD ALSO BE RECALLED AND REPLACED BY MB FOR THE SAME REASONS AS THE REAR.

05/13/2016
Components: AIR BAGS
Incident Date: 04/20/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5BR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) BUT THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER AND THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/26/2016
Components: POWER TRAIN
Incident Date: 02/24/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0BR******
Summary

WHEN IN MOTION A GRINDING NOISE CAN BE HEARD, WHICH WAS LATER IDENTIFIED AS A TRANSMISSION BEARING. VEHICLE HAS APPROXIMATELY 69,000 MILES. THE VEHICLE HAS BEEN REGULARLY SERVICED BY A MERCEDES DEALER IN MOST CASES, WHICH INCLUDED A SCHEDULED TRANSMISSION SERVICE THAT WAS CONDUCTED BY MERCEDES.

02/19/2016
Components: STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5BF******
Summary

"TAKATA RECALL" I HAVE A MERCEDES BENZ C300 2011 A PROBLEM OCCURRED WHERE YOU TURN THE KEY AND IT DOES NOT RECOGNIZE AND STEERING WHEEL LOCK.EVERYTHING ELSE WORKED LIKE LIGHTS,RADIO,BATTERY. I WAS DRIVING ONE MOMENT STOPPED AND PARKED FOR LESS THAN 5 MINUTES AND NOTHING HAPPENED. I'VE DONE SOME RESEARCH AND IT LOOKS LIKE THERE'S QUITE A FEW OTHER OWNERS HAVING THE SAME PROBLEM. YOU CAN CHECK ON THIS LINK HTTP://WWW.CARPROBLEMZOO.COM/MERCEDESBENZ/C300/STEERING-FAILED-PROBLEMS.PHP I BELIEVE THIS SHOULD BE A RECALL AND NEEDS TO GET FIXED.

02/05/2016
Components: STEERING
Incident Date: 12/11/2015
Crash: No
Fire: No
Summary

PARKED CAR, NEXT DAY WON'T START. STEERING LOCKED. ALL LIGHTS AND RADIO COME ON. NOTICED MULTIPLE COMPLAINTS FOR SAME ISSUE. MERCEDES NEED TO RECALL!

10/12/2015
Components: STEERING
Incident Date: 10/11/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2BA******
Summary

I WENT TO THE PARK WITH MY WIFE AND 1 YEAR OLD SON, I PARKED THE CAR AND RETURNED A FEW HOURS LATER, THE STEERING COLUMN WAS LOCKED AND THE KEY WOULD NOT START OR UNLOCK THE STEERING WHEEL, THE CAR HAD TO BE DRAGGED OUT OF PARKING SPACE SINCE THE STEERING WHEEL WOULD NOT UNLOCK AND THE CAR WAS STUCK IN PARK. IT WAS TOWED TO THE DEALERSHIP WHERE THEY DIAGNOSED A BAD STEERING COLUMN $1600 REPAIR BILL, AFTER RESEARCHING THE ISSUE I HAVE FOUND HUNDREDS OF OWNERS OF THE SAME VEHICLE WHICH HAVE THE EXACT SAME ISSUE AND REPAIR, SO THIS IS A VERY COMMON AND KNOW ISSUE BY MERCEDES BENZ. I BELIEVE THAT IF THE STEERING COLUMN CAN BECOME LOCKED IT COULD POTENTIALLY TURN VERY DANGEROUS IF THE CAR IS IN MOTION BECAUSE THE OPERATOR WOULD BE UNABLE TO MANEUVER THE VEHICLE.

09/13/2015
Components: EXTERIOR LIGHTING
Incident Date: 09/27/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB8BR******
Summary

LAS LUCES DELANTERAS DEL VEHCULO DE REFERENCIA PRESENTAN UN ALUMBRADO TENUE Y POBRE, LO QUE REDUCE LA VISIBILIDAD HACIA EL FRENTE REPRESENTANDO UN PELIGRO A LA VIDA DE LAS PERSONAS QUE TRANSITAN EN DICHO VEHCULO AL GUIAR DURANTE LA NOCHE. EL 27 DE SEPTIEMBRE DE 2014, LA COMPUTADORA DEL VEHCULO COMENZ A INDICAR PROBLEMAS CON LAS LUCES DELANTERAS, IZQUIERDA Y DERECHO. AL SER LLEVADO A INSPECCIN, SE ME INDICA QUE ES NECESARIO EL REEMPLAZO DE LOS FOCOS DELANTEROS COMPLETAMENTE.

09/09/2015
Components: STEERING,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 08/12/2015
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF8BB8BR******
Summary

THIS IS A WELL DOCUMENTED ACCIDENT AS IT INVOLVED A POLICE CHASE OF A FELON WHO RAN A RED LIGHT AT APPROXIMATELY 50 MPH. MY CAR WAS HIT ON THE LEFT FRONT SIDE AND IS DEEMED TOTALED. NO AIR BAGS DEPLOYED IN MY VEHICLE AND I REQUIRED EMERGENCY TRANSPORT TO THE LOCAL HOSPITAL EMERGENCY ROOM. THIS ALSO INVOLVED A POLICE SHOOTING INCIDENT WITH THE DEATH OF THE OTHER DRIVER. THE VEHICLE IS PENDING TOWING TO A SALVAGE YARD.THE PRIMARY CONCERN IS A QUESTION OF DEFECTIVE AIR BAG DEPLOYMENT AND FUTURE POTENTIAL INJURY TO OTHERS.

09/09/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/04/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5BR******
Summary

I FILLED MY GAS TANK UP FRIDAY EVENING, WENT HOME AND PARKED MY VEHICLE IN THE GARAGE. THE NEXT MORNING THERE WAS A STRONG SMELL OF GASOLINE COMING FROM THE CAR. I TOOK IT TO THE MERCEDES DEALER AND THEY SAID THE SEAL AND CAP UNDER THE PASSENGER BACK SEAT NEEDED TO BE REPLACED. THEY WANTED TO CHARGE $434. NOT ONLY IS THIS DANGEROUS IT SHOULD NOT BE THE CONSUMERS RESPONSIBILITY WHEN THE MANUFACTURER PROVIDED FAULTY MATERIAL.

09/08/2015
Components: AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 10/26/2011
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF5EB5BA******
Summary

TL* THE CONTACT OWNED A 2011 MERCEDES BENZ C300. WHILE AT A STOP, THE ACCELERATOR PEDAL WAS APPLIED AND THE VEHICLE VIOLENTLY ACCELERATED TO 30 MPH. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND CAUSING THE CONTACT TO CRASH INTO THE REAR END OF ANOTHER VEHICLE. THE STEERING WHEEL AND THE STEERING COLUMN AIR BAGS DEPLOYED. AS A RESULT, THE CONTACT SUSTAINED KNEE AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

09/04/2015
Components: UNKNOWN OR OTHER
Incident Date: 08/26/2015
Crash: No
Fire: No
Summary

I NOTICE THE DRIVER'S SIDE FRONT AND REAR OF THE VEHICLE WAS COMPLETELY SOAKED WITH WATER AFTER A NIGHT OF HEAVY RAIN. I CONTACTED THE DEALER AND WAS ADVISED BY THE SERVICE ADVISOR THIS IS A COMMON PROBLEM WITH THESE VEHICLES. AFTER THE VEHICLE WAS AT THE DEALERSHIP FOR A FEW DAYS I WAS ADVISED THAT THERE IS A DRAIN HOSE FROM THE SUNROOF THAT IS CLOGGED AND THE REPAIRS WILL NOT BE COVERED UNDER WARRANTY. I INFACT WENT TO THE DEALERSHIP THE SAME DAY AND WAS ADVISED BY THE SAME SERVICE ADVISOR THAT THERE WAS ANOTHER VEHICLE THAT CAME IN THAT SAME MORNING WITH THE SAME ISSUE!!! I THEN CONTACTED MERCEDES BENZ USA, SINCE THIS INFACT SEEMS LIKE A DESIGN FLAW OR VEHICLE DEFECT WHICH CAN DAMAGE THE ELECTRICAL COMPONENTS OF THE VEHICLE. AFTER SEVERAL DAYS I THEN CONTACTED THE CASE MANAGER AGAIN AT MERCEDES BENZ AND WAS ADVISED THAT AFTER REVIEWING THE CASE THEY WILL NOT ASSIST WITH ANY REPAIRS. I WAS ALSO OFFERED A $1000 TO PURCHASE OR LEASE A NEW VEHICLE EVEN THOUGH THEY WERE NOT ABLE TO ASSIST WITH DEFECT IN THE CURRENT VEHICLE. THIS ISSUED SHOULD BE A RECALL CONSIDERING THE FACT THAT IT IS IN NO WAY THE FAULT OF THE OWNER THESE VEHICLES ARE DESIGNED WITH A DEFECT AND HAVE TO COME OUT OF POCKET FOR REPAIRS. THESE VEHICLES ARE VERY EXPENSIVE AND YOU WOULDNT EXPECT THIS MAJOR REPAIR AFTER JUST 4 YEARS OF OWNERSHIP.

06/16/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/12/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1BR******
Summary

CAR STOPPED SUDDENLY IN THE MIDDLE OF THE ROAD , LOST POWER, STOPPED, ALL THE LIGHTS WENT OFF, PULLED IT TO THE SIDE, FOUND OUT FROM THE DEALER ALTERNATOR GONE BAD, WAITING FOR NEW ONE FOR INSTALATION AT THE DEALER, SURPRISING TO SEE A ALTERNATOR ON MERCEDES GONE WRONG IN 30000 MILES

06/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/15/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6BR******
Summary

ELECTRONIC INGITION SYSTEM MALFUNCITON CAR WANT START, ALL LIGHTS ON,RADIO WORKS BATTERY SEEMS TO BE OPERATING , TOOK TO DEALER EIS IS THE ISSUE, COST IS EXTREME, AFTER READING REVIEWS THIS IS AN ONGOING ISSUE AFTER WARRANTY EXPIRES. NO RECALL HAS BEEN AUTHORRIZED...THIS IS AN ISSUE MERCEDEZ BENZ

04/22/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/18/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BBXBR******
Summary

TOTAL FAILURE OF IGNITION SYSTEM, DROVE THE CAR PARKED IT, WENT TO GET BACK IN 20 MINUTES LATER WOULD NOT START, TRIED BOTH KEYS NO LUCK. CAR WOULD NOT RECOGNIZE EITHER KEY BEING INSERTED INTO IGNITION. 37 DAYS OUT OF FACTORY WARRANTY LUCKILY ENOUGH THIS COMPLETE VEHICLE FAILURE HAPPENED AFTER MY WIFE AND I JUST FINISHED A ROAD TRIP TO VIRGINIA, IF THIS WOULD OF HAPPENED AT SOME REST STOP, OR GOD FOR BID WHILE WE WERE DRIVING THE VEHICLE, IT WOULD OF BEEN A HUGE SAFETY RISK. *TR

01/30/2015
Components: STRUCTURE
Incident Date: 01/21/2015
Crash: No
Fire: No
Summary

THE PASSENGER SIDE OF THE CAR GOT FLOODED WITH WATER. THE DEALERSHIP FOUND THAT THE LEAK WAS FROM THE RIGHT SIDE SUNROOF DRAIN AND THAT THEY WOULD HAVE TO REMOVE THE HEADLINER AND PASSENGER SIDE INTERIOR CARPETING TO ACCESS THE AFFECTED AREAS. THE $795 ESTIMATE BALLOONED TO $1600 WHEN THEY SAID THAT THE SEATING WOULD HAVE TO BE REMOVED TO REMOVE THE ENTIRE CARPET BECAUSE THERE WAS MORE WATER THAT HAD GOTTEN INTO THE CAR THAN THEY ORIGINALLY THOUGHT! THIS SOUNDS LIKE A DESIGN DEFECT IN THIS VEHICLE! THIS COULD BE DANGEROUS WITH THE ELECTRIC POWER AND HEATED SEATS! *TR

11/30/2014
Components: EXTERIOR LIGHTING
Incident Date: 06/09/2014
Crash: No
Fire: No
Summary

I RECEIVED A SAFETY RECALL LETTER ON JUNE 2014 FOR TAIL LIGHT PROBLEM. I CALL THE DEALER IMMEDIATELY AND IT'S GOING TO BE DECEMBER AND THEY HAVE NOT DO ANYTHING. *TR

08/27/2014
Components: AIR BAGS
Incident Date: 07/16/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB8BA******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAGS DEPLOYED ON SEVERAL OCCASIONS. ON ONE OCCASION, THE CONTACT WAS ATTEMPTING TO EXIT A HIGHWAY AND THE HEAD RESTRAINT AIR BAG DEPLOYED CAUSING THE CONTACT TO BECOME UNCONSCIOUS. THE CONTACT SUSTAINED A HEAD CONCUSSION AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,442.

08/19/2014
Components: POWER TRAIN
Incident Date: 06/05/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5BA******
Summary

WHEN COMING TO A STOP OR LETTING OFF THE ACCELERATOR PEDAL IT FEELS AS IF THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. I SUSPECT IT'S EITHER COMING FROM THE DRIVE SHAFT OR TRANSMISSION. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP A NUMBER OF TIMES BUT CAN NOT DUPLICATE AFTER IT HAPPENED GOING ON A TEST DRIVE WITH A TECHNICIAN. *TR

07/04/2014
Components: ENGINE AND ENGINE COOLING
Incident Date: 02/01/2012
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2BA******
Summary

I BOUGHT THIS CAR NEW IN 2011. AFTER A COUPLE OF MONTHS, STARTED NOTICING A ROTTEN EGG ODOR COMING FROM MY CAR. THE SMELL SEEMS TO COME FROM UNDERNEATH THE CAR. USUALLY OCCURS WHEN I'M GOING 45MPH OR MORE GOING UP A HILL ON A HIGHWAY. TOOK IT TO THE DEALER TO CHECK, SO THEY TOOK THE CAR FOR A TEST DRIVE AND SAID THEY FOUND NO ODORS WHICH I DON'T UNDERSTAND WHY? THEY SAID IT MIGHT BE THE TYPE OF FUEL I USE FOR THE CAR MAY AFFECT IT, BUT I USE PREMIUM GAS ONLY FROM CHEVRON. MERCEDES REALLY NEED TO LOOK INTO THIS, BECAUSE THE SMELL IS HORRIBLE! I'VE BEEN DEALING WITH THIS SMELL FOR ALMOST THREE YRS. NOW. *TR

03/04/2014
Components: ELECTRICAL SYSTEM
Incident Date: 03/03/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1BR******
Summary

SUN ROOF AND LIGHTS INSIDE THE CAR STOPPED WORKING SUDDENLY CAUSING COMPLETE DARKNESS INSIDE THE CAR AT NIGHT TIME. *TR

09/09/2013
Components: ELECTRICAL SYSTEM
Incident Date: 09/08/2013
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1BR******
Summary

PURCHASED THIS CAR BRAND NEW IN AUGUST OF 2011. SINCE THEN THE CAR HAS DIED 3 TIMES. THE FIRST TIME THEY THOUGHT IT WAS THE IGNITION. THE SECOND TIME, JUST 6 WEEKS AGO, THEY COULD NOT FIGURE OUT WHAT WAS WRONG SO AFTER 8 DAYS, THEY GAVE THE CAR BACK TO ME. OF COURSE WHILE THEY HAVE IT, IT STARTS RIGHT UP. WHAT HAS HAPPENED IS THAT I WOULD GET IN THE CAR AND IT SIMPLY WOULD NOT START, WON'T LOCK OR UNLOCK AND TRUNK WOULD NOT OPEN. NOT EVEN WHEN I TRIED THE KEY MANUALLY. IT SOUNDS ELECTRICAL TO ME. THE FIRST TIME IT HAPPENED, ONE OF THE MECHANICS TOLD ME HE HAD NOT SEEN THIS PROBLEM WITH MB IN 25 YEARS. I AM EXTREMELY UNHAPPY AND WILL NOT PURCHASE ANOTHER MB EVER AGAIN. *TR

07/12/2013
Components: POWER TRAIN
Incident Date: 07/04/2012
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6BR******
Summary

AT ONLY 5000 CLUTCH AND FLYWHEEL "EXPLODED" ACCORDING TO DIAGNOSTIC AT PRINCETON DEALERSHIP. QEC CENTER IN JACKSONVILLE PROMISED TO PROVIDE RESULTS OF ANALYSIS TO DETERMINE CAUSE. ON 7/10/2013 I LEARNED UPON INQUIRY THAT QEC ADVISED PRINCETON DEALERSHIP TO DISPOSE OF PARTS WITHOUT GIVING ME THE OPPORTUNITY TO KEEP THOSE PARTS. I WISH TO KNOW WHY THIS HAPPENED; HOW COMMON IS THIS OCCURRENCE; AND WHAT IS MY RECOURSE IF THIS HAPPENS AGAIN. *TR

05/29/2013
Components: ELECTRICAL SYSTEM
Incident Date: 05/27/2013
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0BR******
Summary

REPEATEDLY, VEHICLE REFUSES TO START ON FIRST TRY. INSERT KEY, STEERING WHEEL UNLOCKS. TURN IT, ALL LIGHTS COME ON. TURN TO START AND NOTHING HAPPENS. TURN SWITCH ALL THE WAY OFF AND THEN TRY AGAIN AND IT STARTS. *TR

04/26/2013
Components: ELECTRICAL SYSTEM
Incident Date: 04/24/2013
Crash: No
Fire: Yes
Vehicle Identification Number: WDDGF5EB2AR******
Summary

LEFT SIDE TAIL LIGHT ASSEMBELY MELTED AND CAUGHT THE TRUNK ON FIRE. I HAVE 10 OF THESE C300S THAT ARE AFFECTED WITH THE SAME PROBLEM. I HAVE SPOKE WITH MERCEDES ON THIS ISSUE AND THEY ARE DECLINING TO DO THE REPAIR AT NO COST. THIS IS A SAFETY ISSUE AND SHOULD BE COVERED NO MATTER WHAT..I HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH THESE CARS AND YET THERE IS NO RECALLS OR TSBS ON THIS ISSUE. ANY HELP ON THIS WOULD BE APPRECIATED.. *TR

01/21/2013
Components: AIR BAGS
Incident Date: 01/10/2013
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF5EBR16******
Summary

THE AIR BAGS ON MY C300 MERCEDES 2011 DID NOT DEPLOY DURING FRONT CRASH. THE ACCIDENT HAPPENED AT A T INTERSECTION STREET. I WAS AT THE FRONT LANE AT A T INTERSECTION STOPPING DURING RED LIGHT. A VOLVO CAR FROM THE OTHER SIDE OF THE INTERSECTION THAT WAS TRYING TO MAKE A LEFT TURN-INTO THE STREET THAT I WAS STOPPING ON- CRASHED INTO MY VEHICLE FRONT TO FRONT AS A RESULT OF AVOIDING GETTING CRASHED BY ANOTHER CAR THAT WAS PASSING RED LIGHT INTO IT'S OPPOSITE DIRECTION. THE VOLVO THAT CRASHED INTO MY CAR FRONT TO FRONT PUSHED MY VEHICLE ABOUT 10 FEET BACK WORDS AND CAUSED MY VEHICLE TO CRASH INTO AN SUV WITH THE REAR RIGHT SIDE OF MY VEHICLE INTO THE REAR LEFT SIDE OF THE SUV THAT CAUSED MY CAR TO STOP. A POLICE REPORT WAS TAKEN AT THE SCENE. I THEN HAVE REQUESTED FROM THE COLLISION CENTER AT THE MERCEDES DEALER WHO HANDLED MY CAR, TO LOOK INTO THE AIR BAGS TO CHECK WHETHER THERE WERE A MANUFACTURE DEFECT WITH THE AIRBAG FOR NOT DEPLOYING. FEW DAYS LATER, MY CAR WAS REPORTED A TOTAL LOSS. *TR

01/24/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/10/2012
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF5EB3BR******
Summary

TL* THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPACE, THE BRAKES FAILED AND THE VEHICLE WENT OVER A CURB AND SLIGHTLY CRASHED INTO THE FRONT OF A BUILDING. THERE WAS NO DAMAGE TO THE VEHICLE BECAUSE THE VEHICLE WAS MOVING AT SUCH A SLOW RATE OF SPEED. THE CONTACT STATED THAT THE VEHICLE DID NOT ACCELERATE BUT CONTINUED ROLLING AND WOULD NOT STOP. THE DEALER INSPECTED THE VEHICLE AND DETERMINED THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 4,100.

07/05/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2011
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7BR******
Summary

BRAKE PEDAL IS NOTCHY OR STICKS DURING THE INITIAL PORTION OF PEDAL TRAVEL. INCONSISTENT BRAKE FEEL AT EACH STOP LEADS TO OVER OR UNDER BRAKING, DEPENDING ON WHETHER OR NOT THE PEDAL STICKS. IT HAS BEEN DIAGNOSED BY MERCEDES AS AN INTERNALLY LEAKING BRAKE BOOSTER, BUT THEY WON'T REPLACE IT, SAYING THE PART FALLS WITHIN SPECS. THIS CAR IS A 2011 C300W4. THIS MODEL IS NOT LISTED IN YOUR PULL DOWN MENU (I ENTERED E CLASS TO COMPLETE THE FORM). *KB

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