2011 Mercedes-Benz ML-Class Hybrid SUV RWD

The contact owns a 2011 Mercedes-Benz ML350. The contact stated that roof fabric had begun to detach from the vehicle. Over time, the fabric started to obstruct the contact's vision out of the rear windshield. The contact had taken the vehicle to a dealer where she was given an estimate for the repair. The manufacturer was also notified of the failure and they offered to cover a nominal part of the cost of the repair. The vehicle had yet to be repaired. The failure mileage was approximately 60,000. The VIN was not available.

REAR BRAKE LIGHT GROUND OVERHEATED AND CAUSED FIRE DAMAGING WIRE HARNESS AND LIGHT ASSEMBLY DURING DRIVING. ALL TAIL LIGHTS AFFECTED.

I PUT MY KEY INTO THE IGNITION AND IT WOULD NOT START. I HAD A TOW TRUCK TO COME AND GET MY VEHICLE AND THEY CHARGED THE VEHICLE AND WOULD NOT GO INTO NEUTRAL OR DRIVE. I KNOW THAT I PROBABLY NEED A NEW BATTERY BUT THIS WAS SCARY.

THE BACK GATE LIGHTS ON ML350 STOPPED WORKING. ACCORDING TO MERCEDES DEALERSHIP, THE BACK LIGHT(BRAKE LIGHTS) ASSEMBLIES ARE ALL CORRODED AND NEED TO BE REPLACED. I ASKED HOW IS THIS POSSIBLE AND THEY STATED THAT THEY DIDN'T KNOW AND THAT THERE WAS NO WATER DAMAGE. I HAVE ALSO HAD FRONT LIGHT ISSUES AS WELL, WITH BULBS BURNING OUT FREQUENTLY. THE LIGHT ASSEMBLY WIRING IS DEFECTIVE. MERCEDES DEALERSHIP IS HAVING ME PAY TO REPLACE THE LIGHT ASSEMBLIES EVEN THOUGH THIS MUST BE SOME SORT OF DEFECT.

I TURNED ON THE HEATED DRIVER SIDE AND IT COUGHT FIRE I GOT BURNED TRYING TO SHUT THE FIRE OFF

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT ACTIVATED THE SEAT WARMER FOR THE FRONT DRIVER'S SEAT AND NOTICED THAT THE BACK OF THE SEAT WAS OVERHEATING. THE CONTACT ALSO NOTICED SMOKE COMING FROM THE SEAT. THE CONTACT STATED THAT THE SEAT WARMER BURNED A HOLE IN THE SEAT. WHEN THE WARMER WAS TURNED OFF, THE SMOKE AND BURNING FAILURE CEASED. THE FIRE DEPARTMENT WAS NOT NEEDED. THE CONTACT RECEIVED A SLIGHT BURN TO THE LOWER BACK, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT CALLED JAMES MOTOR COMPANY (LOCATED AT 2440 RICHMOND RD, LEXINGTON, KY 40502, 877-883-1006) AND WAS ADVISED NOT TO USE THE SEAT WARMER AND HAVE THE VEHICLE INSPECTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: ID1/0H0BJ0. THE MANUFACTURER ALSO ASKED THE CONTACT TO SIGN A WAIVER TO REPLACE THE PART OF THE SEAT THAT HAD BURNED; HOWEVER, THE MATTER HAD NOT YET BEEN RESOLVED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. *LN*JB CONSUMER STATED DID RECEIVE A TELEPHONE CALL THAT EXPLAINED IF I SIGNED OFF ON ANY FUTURE LAWSUIT THEY WOULD REPAIR THE PORTION OF THE SEAT THAT CAUGHT FIRE. I HAVE NOT HEARD FROM THEM SINCE. I HAVE LEFT SEVERAL PHONE CALLS.*JB *LN*JB

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. WHILE OPERATING THE VEHICLE, THE ABS RANDOMLY ACTIVATED AND CAUSED THE VEHICLE TO STOP ERRONEOUSLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS WHILE DRIVING UP TO 40 MPH. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF WEST PALM BEACH (3341 N. DIXIE WHY, STE 6, POMPANO BEACH, FL) AND THE ABS SENSORS WERE REPLACED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS INVALID.

TAKATA RECALL. I HAVE BEEN WAITING PATIENTLY SINCE FEBRUARY 2016, AND EVERY 6 MONTHS MERCEDES BENZ KEEPS DELAYING THE REMEDY TO THIS POTENTIALLY FATAL ISSUE. MY WIFE AND TODDLER RIDE IN THIS VEHICLE AND I'M ALWAYS IN FEAR THE AIRBAG CAN DEPLOY CAUSING SERIOUS INJURY OR DEATH. HOW MUCH LONGER AM I SUPPOSED TO WAIT FOR THE PARTS TO BE READY WHILE MERCEDES BENZ IS MAKING RECORD PROFITS?

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAMARA RECALL. AIRBAGS WERE SUPPOSED TO BE REPLACED IN JUNE 2018. NEVER RECEIVED A FINAL NOTICE TO HAVE REPLACED. MY WIFE NO LONGER WANTS TO DRIVE THE VEHICLE OUT OF FEAR. NEEDS TO BE DONE IMMEDIATELY OR A LAWSUIT WILL BE FILED.

OIL COOLER LEAK.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. WHILE ACCELERATING FROM A STOP, THE ENGINE JERKED AND THE VEHICLE LOST ACCELERATION. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT RESTARTED THE ENGINE AND WAS ABLE TO REGAIN ACCELERATION. ON ONE OCCASION, WHILE EXITING TRAFFIC AT 40 MPH, THE VEHICLE LOST ACCELERATION. WHEN THE VEHICLE WAS SHUT OFF AND RESTARTED, THE CONTACT WAS ABLE TO REGAIN ACCELERATION AND DROVE TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE TRANSMISSION WAS "SLEEPING". THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KEYES EUROPEAN MERCEDES-BENZ (LOCATED AT 5400 VAN NUYS BLVD, SHERMAN OAKS, CA 91401, (818) 574-5053) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL STILL NO REMEDY!!!!!!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF THE WOODLANDS (16917 I-45, CONROE, TX 77385, (936) 206-7500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN CAR COMES TO A STOP, AND THE DRIVER PUSHES THE BUTTON TO PUT THE CAR IN "PARK", THE CAR DOES NOT GO INTO PARK, BUT STAYS IN "DRIVE" OR "REVERSE". DRIVER LEAVES CAR, AND BECAUSE DRIVER IS UNAWARE THAT THE VEHICLE REMAINS IN "DRIVE", AND DID NOT SWITCH TO "PARK", THE CAR CAN BEGIN TO IDLE FORWARD WHILE DRIVER LEAVES OR HAS LEFT THE VEHICLE, OR IDLES IN REVERSE, AS DRIVER LEAVES OR HAS LEFT THE VEHICLE, AS THE "PARK" POSITION IS NOT ACTIVATED. THIS CAN BE QUITE DANGEROUS TO THE DRIVER, OR TO PASSENGERS OR PEDESTRIANS. AT TIMES, THE CAR DOES GO INTO "PARK", BUT AT OTHER TIMES, IT DOES NOT, IT STAYS IN "DRIVE" OR "REVERSE", MISINFORMING THE DRIVER. THIS IS AN UNSAFE SITUATION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF WARWICK AT 401-354-2747 (LOCATED AT 1557 BALD HILL RD, WARWICK, RI 02886) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED. *BF VIN IS INVALID *JB

TAKATA RECALL VEHICLE IS CURRENTLY LOCATED IN GERMANY. NO ONE WILL REPLACE THE AIRBAG

I HAVE CONTACTED THE MERCEDES BENZ DEALERSHIP SEVERAL TIMES SINCE THE PURCHASE OF THE VEHICLE AND I GET THE SAME ANSWER, WE DON'T KNOW ABOUT PARTS AND DO NOT KNOW ANYTHING ELSE OTHER THAN THERE IS A RECALL FOR THE AIRBAGS ON THIS VEHICLE.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2016. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

TAMARA RECALL - STILL NO PARTS AT DEALER TO FIX MY AIRBAGS.

RECALL WAS MADE IN 2016. IT IS DECEMBER OF 2018 AND THE PART OR REMEDY TO FIX THIS DANGEROUS RECALL IS STILL NOT AVAILABLE!

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (MERCEDES-BENZ OF STOCKTON, 10777 TRINITY PKWY, STOCKTON, CA 95219, (209) 944-5511) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HEVE A RECALL ON MY MERCEDES BENZ 2011 AIR BAG AND ALSO THE SRS LIGHT IS OPEN ON DASHBOARD. IT'S BEEN ALMOST A YEAR AND NO ONE DEALER HES THE PARTS FOR CHANGE. THIS IS SO RIDICULOUS. IMAGINE IF YOU MAY HAVE AN ACCIDENT. WHOSE GOING TO BE RESPONSIBLE FOR.....I HOPE SOMEONE CAN HELP ME WITH THIS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS CONTACTED NOT CONTACTED FOR PARTS AVAILABILITY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WERE UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT CALLED THE DEALER (MERCEDES-BENZ OF BAKERSFIELD, 5600 GASOLINE ALLEY DR, BAKERSFIELD, CA 93313, (661) 451-1400) EVERY THIRTY DAYS TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE FAILURE WAS IDENTICAL TO WHAT WAS LISTED IN NHTSA CAMPAIGN NUMBER: 12E028000 (EQUIPMENT). THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD BECOME STUCK AND WOULD NOT RELEASE PROPERLY WHEN NECESSARY; HOWEVER, IT WAS NOT THE FLOOR MAT THAT CAUSED THE FAILURE, AS NOTED IN THE RECALL CAMPAIGN. WHILE EXITING A CAR WASH TERMINAL, THE ACCELERATOR PEDAL FAILED TO RELEASE. THE CONTACT MANEUVERED THE BRAKE PEDAL AND CRASHED INTO A CONCRETE WALL. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DRIVER SUSTAINED CHEST PAINS, PAINS TO THE BREASTS, A BRUISED MOUTH THAT WAS BLEEDING, AND A HEAD INJURY. MEDICAL ATTENTION WAS REQUIRED. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE INSURANCE COMPANY WAS NOTIFIED OF THE CRASH. THE MANUFACTURER WAS ALSO NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JACKIE COOPER IMPORTS MERCEDES-BENZ AT (918) 420-9156 (LOCATED AT 9393 MEMORIAL DR A, TULSA, OK 74133) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECALL ISSUED 10/18/16, ID 276575, RECALL HAS NOT BEEN SATISFIED, I HAVE BEEN TOLD BY 2 NOTICES THAT I WOULD BE CONTACTED. MY COMPLETE MAILING ADDRESS IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SYRACUSE (5433 NORTH BURDICK STREET, FAYETTEVILLE, NEW YORK, 13066) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BAKER MOTOR COMPANY OF CHARLESTON, INC, 1513 SAVANNAH HWY SUITE A, CHARLESTON, SC 29407, (843) 628-0202) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

TAKATA RECALL

TAKATA RECALL ; THE RECALL INDICATES THAT PARTS ARE NOT YET AVAILABLE. I HAVE BEEN ON THE LIST WITH THE DEALER FOR THREE YEARS. THIS CAR IS LOCATED IN SOUTH FLORIDA AND WITHIN THE WARNING ZONE PUBLISHED BY NHTSA

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. WHILE DRIVING 70 MPH, THE VEHICLE STALLED. IN ADDITION, THE SRS AND ABS WARNING INDICATORS ILLUMINATED, AND THE SIDE VIEW AND BLIND SIDE INDICATORS WERE INOPERABLE. THE GEAR SHIFTER FAILED TO ENGAGE IN THE PARK POSITION. THE VEHICLE WAS TOWED TO A FRIEND'S RESIDENCE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 95,000. THE VIN WAS NOT AVAILABLE.

TAKATA RECALL. I HAVE BEEN SENT A NUMBER OF NOTICES THAT MY VEHICLE IS PART OF THE TAKATA RECALL BUT THAT THERE ARE NO PARTS AVAILABLE. FRANKLY I'VE BEEN VERY PATIENT BUT I AM CONCERNED FOR MY SAFETY KNOWING THIS DRAGGING ON FOR 2 YEARS NOW. I DRIVE ALMOST 100 MILES PER DAY ON MAJOR HIGHWAYS. I AM AWARE THAT OTHER MANUFACTURERS, OF LESS STATURE MIND YOU, ARE OFFERING AT NO COST A SUBSTITUTE OR LOANER/RENTAL VEHICLE UNTIL THE PARTS ARE MADE AVAILABLE. I'M NO LONGER WILLING TO WAIT FOR THIS ENDLESS TIME FRAME FOR MY VEHICLE TO BE REPAIRED WITH THE PROPER, SAFE, AND UPDATED SAFETY ITEM LIKE AN AIR BAG. WE'RE NOT TALKING ABOUT SOME SENSOR OR A POWER WINDOW SWITCH HERE. I DON'T FEEL SAFE DRIVING THIS VEHICLE ANY LONGER.

TAKATA RECALL - NEVER REPLACED. FIRST NOTICE MAY 2016

TAKATA RECALL THE REMEDY SCHEDULE OUTLINED BY MERCEDES BENS USA AND TAKATA IN AGREEMENT WITH THE US NHTSA FOR HAZARDOUS 'TAKATA INFLATOR' AND CAUSE TO 'SEVERELY INJURE, OR EVEN KILL YOU OR YOUR VEHICLES OCCUPANTS' IS UNACCEPTABLE. PLEASE ACCEPT THIS NOTIFICATION AS TO CHALLENGE OUTLINED REMEDY AND SUBMIT FOR IMMEDIATE REMEDIATION AS TO AGREED CAUSE AND RESPONSIBLE PARTY. THE SCHEDULE DOES NOT MEET THE MINIMUM REQUIREMENTS. *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF POMPANO AT (954) 644-4832 (LOCATED AT 350 W COPANS RD, POMPANO BEACH, FL 33064) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF CATONSVILLE (6631 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228, (410) 788-7744), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAMARA INFLATOR BAG NOT REPLACED

TAKATA RECALL - WHEN WILL MB USA BE ABLE TO TAKE CARE OF THIS SAFETY ISSUE. IT'S BEEN YEARS AND I KEEP HEARING PARTS ARE NOT AVAILABLE. WHEN?????????

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF HAGERSTOWN (1955 DUAL HWY, HAGERSTOWN, MD) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT EXPRESSED CONCERNS ABOUT GETTING THE RECALL COMPLETED DUE TO BEING DEPLOYED OVERSEAS AND HAVING TO SHIP THE VEHICLE BY MARCH 18TH. THE CONTACT WAS INFORMED THAT THE MANUFACTURER COULD NOT ASSIST WITH A REMEDY DUE TO NHTSA BEING RESPONSIBLE FOR THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS), 16V363000 (AIR BAGS), AND 17V017000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THE PART WOULD BECOME AVAILABLE ON JUNE 30, 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V01000 AND 17V017000 (AIR BAGS) EXCEEDED THE AMOUNT OF TIME FOR THE REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT CALLED THE MBUSA TAKATA HOTLINE AND WAS INFORMED THAT THE VEHICLE WAS MOVED FROM PRIORITY GROUP 4 TO PRIORITY GROUP 6 AND THAT PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THIS RECALL HAS BEEN IN EFFECT FOR YEARS WITH NO RESOLUTION.

TAKATA RECALL- I HAVE BEEN TO THE DEALER AND THEY ARE UNABLE TO GET THE PART TO FIX MY VEHICLE. THEY KEEP TELLING ME PART IS NOT AVAILABLE.

TAKATA RECALL THERE IS STILL NO REMEDY AFTER AT LEAST 2 YEARS. THE LETTERS RECEIVED FROM MERCEDES CLEARLY STATE THAT THE AIRBAG CAN CAUSE INJURY OR DEATH, YET WE ARE TOLD TO PATIENTLY WAIT FOR THEM TO CALL WHEN THEY HAVE A SOLUTION. THIS IS UNACCEPTABLE AND NEEDS TO BE A PRIORITY BY EITHER MB OR ANOTHER SUPPLIER OF AIRBAGS!!!

TAKATA RECALL...I HAVE HAD A RECALL FOR A VERY LONG TIME ON MY AIR BAGS AND HAVE NEVER BEEN CONTACTED BY MERCEDES AGAIN AFTER THE INITIAL RECALL. I AM DRIVING AROUND WITH A POTENTIALLY DEADLY DEVICE IN MY VEHICLE. I FIND THIS RIDICULOUS ESPECIALLY SINCE I AM DRIVING A MERCEDES WHICH IS SUPPOSED TO BE ONE OF THE SAFEST VEHICLES! RECALL NUMBER 16V081. MFG RECALL NUMBER 2016020003

NHTSA RECALL NUMBER:16V081 MANUFACTURER RECALL NUMBER: 2016020003 RECALL DATE: FEBRUARY 11, 2016. MERCEDES HAS NO REMEDY AND STATES IT IS SAFE TO CONTINUE DRIVING VEHICLE. 21 MONTHS FROM RECALL DATE TO TODAY WITHOUT FIXING THE PROBLEM IS WAY EXCESSIVE.

TAKATA RECALL 16V081 - RECALL STILL NOT RESOLVED FOR 18 MONTHS

TAKATA RECALL.... DEALERSHIP AND MERCEDES BENZ HAVE ACKNOWLEDGE THE DEFECTIVE ITEM BUT HAS FAILED TO REPLACE OR GIVE A DATE TO EXPECT REPLACEMENT... THEY HAVE PUT THIS OFF FOR OVER 2 YEARS... MERCEDES BENZ OF NORTH HOUSTON HAD BEEN MY PRIMARY DEALERSHIP ON THIS ISSUE...

TAKATA RECALL. THERE HAS BEEN NO ACTION TAKEN BY MERCEDES BENZ TO REPLACE MY AIR BAG INFLATER. THEY SAY THEY WILL LET ME KNOW WHEN A REPLACEMENT COMES IT. IT HAS BEEN OVER 2 YEARS.

TAKATA RECALL DRIVER SIDE AIR BAG RECALL SENT IN FEB. 2016 AND HAVE YET TO GET ISSUE RESOLVED. CONTACTED DEALERSHIP MANY TIMES WITHOUT ANY USEFUL INFORMATION ON THE REPLACEMENT OF THE AIR BAGS.

"TAKATA RECALL" STILL NO REMEDY FOR RECALL AND COMPANY JUST FILED BANKRUPTCY.

TAKATA RECALL - RECALL ISSUED MONTHS AND MONTHS AGO MERCEDES BENZ STILL CAN NOT PROVIDE FIX

TAKATA RECALL: I'VE BEEN ASKING MY DEALER FOR A YEAR WHEN CAN I GET MY AIRBAG REPLACED AND THEY KEEP ON TELLING ME IT'S NOT IN STOCK. MY FRIEND HAD HIS 2004 INFINITI RECALL FOR AIRBAGS WITHIN ONE WEEK IT WAS FIXED WHAT IS THE PROBLEM WITH MERCEDES? MY CAR WAS BOUGHT AND SERVICED AT ENGLEWOOD NEW JERSEY BENZEL-BUSCH

TAKATA RECALL. MY MERCEDES DEALER SAYS THEY DO NOT HAVE THE PARTS YET, WHEN ARE THEY GOING TO GET THE AIRBAGS AND HOW WILL I GET THE NOTICE THEY ARE READY TO REPAIR MY ML 350?

TAKATA RECALL - WE HAVE YET TO HEAR ABOUT A REMEDY FOR OUR RECALLED AIRBAG

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. WHILE DRIVING 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. AT THE TIME OF THE FAILURE, THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD, BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC WAS UNABLE TO PROPERLY DIAGNOSE THE VEHICLE. THE VEHICLE WAS EVENTUALLY TOWED TO THE LOCAL MERCEDES DEALER (JAMES MOTOR COMPANY (2440 RICHMOND RD, LEXINGTON, KY 40502, (859) 268-1150). THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF NORTH ORLANDO (1100 RINEHART RD, SANFORD, FL 32771 (407) 710-5111) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL IT HAS BEEN 17 MONTHS AND THERE IS STILL NO RESOLUTION.

TAKATA RECALL - IT'S BEEN A YEAR AND A HALF SINCE THE RECALL AND THERE HAS BEEN NO REMEDY PROVIDED! I AM FORCED TO DRIVE MY CAR UNSAFELY BECAUSE OF THE AIRBAGS. THIS SHOULD BE A SERIOUS OFFENSE FOR MERCEDES!

THE SWITCH SOME TIME NOT DETECT, AND DO NOT START. NEED TO TURN SEVERAL TIME TO START THE ENGINE. ONCE IT START NO PROBLEM. SOME TIME IN THE MORNING IT START WITHOUT ANY PROBLEM. THE DEALER TOLD ME IT IS A IGNITION PROBLEM, THE CAR MILEAGE IS ONLY 87000. WHEN I SEARCHED IN THE INTERNET, 1000 OF CUSTOMERS REPORTED THE SAME PROBLEM FOR 2010 AND 2011 MODEL CARS.

WHILE VEHICLE IS STATIONARY, TURNING KEY IN THE IGNITION SWITCH MAY OR MAY NOT START THE VEHICLE

I WAS IN A CAR ACCIDENT IN MARCH 2016 AND IT WAS A FRONT END COLLISION. I ALMOST WENT THROUGH THE WINDSHIELD HOWEVER MY SEAT BELT DIDN'T STOP ME OR LOCK IN PLACE AT ALL. I ALSO CONTACTED MERCEDES IN APRIL 2016 ABOUT MY DRIVER AIRBAG THAT WAS RECALLED DUE TO SAFETY CONCERNS AND I STILL HAVEN'T BEEN CONTACTED FOR A RESOLUTION AS I HAVE REACHED OUT TO THEM MULTIPLE TIMES FOR OPTIONS BECAUSE IT'S UNSAFE TO DRIVE MY VEHICLE

TAKATA RECALL, DRIVER SIDE AIRBAG RECEIVED NOTICE 15 MONTHS AGO AND NO REMEDY AVAILABLE YET.

THE CAR CAUGHT FIRE AND BURNT. THE SMOKE WERE FIRST SPOTTED FROM THE PASSENGER A/C VENT WHILE DRIVING FROM THE SCHOOL TO THE TEACHER'S HOUSE (LESS THAN 1 MILE DISTANCE). WITHIN MINUTES THE FIRE STARTED FROM THE GLOVE BOX OR PASSENGER AC VENT AREA. THE FIRE SPREAD TO THE BACK OF THE CAR IN LESS THAN 10 MINUTES. THE FIREFIGHTERS WERE THERE TO PUT OUT THE FIRE BEFORE IT GOT THE CHANCE TO GET TO THE FUEL TANK.

TAKATA RECALL. HAVE CONTACTED DEALERSHIP NUMEROUS TIMES IN THE LAST YEAR AND HALF REQUESTING WHEN IT WOULD BE FIXED AND ARE TOLD IT IS STILL PENDING. I WOULD EXPECT FASTER SERVICE ON THIS POTENTIAL DANGER WITH THE DEFECTIVE DRIVER SIDE AIRBAG.

TL* THE CONTACT OWNS A 20011 MERCEDES-BENZ ML350. WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION STARTER SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,573. UPDATED 04/06/17 *LJ *AS

TAKATA RECALL. I RECEIVED THE LETTER OF THE RECALL AND WAS TOLD IT WILL BE REPAIRED BEFORE END OF 2016. HAVE NOT BEEN CONTACTED YET TO DO THE REPAIR.

TAKATA RECALL. WHEN WE WERE READY TO TRADE OUR VEHICLE, THE DEALER TOOK ABOUT $6000 OFF OF IT'S TRADE IN VALUE BECAUSE IT HAD A TAKATA AIR BAG IN IT AND A REPLACEMENT BAG WAS UNAVAILABLE TO REMEDY THE ISSUE. THE DEALER WAS UNABLE TO PUT THE VEHICLE ON THEIR LOT, IT HAD TO BE SOLD AT AUCTION. I FEEL WE SHOULD BE REIMBURSED THIS FINANCIAL LOSS WE SUFFERED DUE TO TAKATA'S INFERIOR PRODUCT.

TAKATA RECALL.

DEF/ADBLUE HEATER FAILURE. IT APPEARS IT IS COMMON FOR THE DEF/ADBLUE HEATER TO FAIL. I HAVE BEEN TOLD BY MERCEDES SERVICE THAT THEY REDESIGNED THE HEATER BECAUSE OF THE COMMON FAILURE OF THIS PART BUT THEY ARE NOT REPLACING THEM AS A RECALL. (SAME PROBLEM WITH VW WHICH IN NOW COVERED)

PASSANGER SEAT WITH SEAT HEAT ON CAUSED BURNT DAMAGE OF LEATHER UPHOLSTEREY IN LOWER LEFT PART OF THE BACK REST ACCOMPANY WITH SMOKE/FUMES. THE DAMAGED AREA IS ABOUT 2" LONG. 2011 ML350 WITH 27KMILES

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL MERCEDES BENZ NOTIFIED BY USPS SAFETY RECALL 03/16.NO FURTHER CORRESPONDENCE OR OTHER ACTION/S TO INDICATE RECTIFY OF SAFETY RECALL SINCE. MERCEDES HOUSTON NORTH DEALERSHIP VISIT 10/29/16 AT WHICH I PURCHASED REFUSES VEHICLE RETURN IN LIGHT OF INDICATED AIRBAG RECALL, STATING I CANNOT SIMPLY RETURN THE VEHICLE.SALES REP INDICATES SUCH VEHICLES ARE TAKEN AS TRADE-IN AND/OR SOLD TO COMPETING DEALERS LIKE CARMAX WHICH PAYS HIGHER FOR UNWANTED/UNSAFE VEHICLES, BUT OFFERS AN ASSURANCE TO ASSUAGE MY SAFETY CONCERN THAT MERCEDES ARE MORE STRUCTURALLY SOUND THAN OTHER MANUFACTURERS, NAMELY HONDA IN WHICH DRIVERS/PASSENGERS DIED FROM TAKATA AIRBAG DEPLOYMENTS.REP FURTHER STATES AIRBAG REPLACEMENT UNLIKELY SINCE TAKATA IS BEHIND IN MANUFACTURING DUE TO TSNUMAI;PROCESSING NEW WORK AS PRIORITY TO SAFETY RECALL/REWORKS.UNABLE TO SELL/TRANSFER VEHICLE DUE TO RECALL/ILLEGALITY; WOULD NOT ANYWAY DUE TO SAFETY HAZARD WHICH NOT ONLY ENDANGERS, BUT KILLS, OTHERS.1-WK AFTER BUY,LEFT&RIGHT FRNT PRKNG LIGHTS MALFUNCTION.MERCEDES REPLACED/REPAIRED FUSE UPON NEW WIRINGHARNESS INSTALL UNDER EXT SVC PLAN.SAME LEFT&RIGHT FRNT PRKG INDICATOR MALFUNCTION W/IN 45DAYS AFTER;REPLACED OEM-BULBS BLEW.LEFT HEADLIGHT REPLACED-OEM BLEW.AUG/SEPT 2014 45K-MILE REQD MAINT, DEALER SVC ADVISOR SAID HEAD&PRKG LIGHT BULBS WRONG TYPE,RESTATE FIXED WIRINGHARNESS STILL ROOT.HEAD&PRKG LIGHTS FIXED W/OUT FURTHER WIRINGHARNESS MENTION.NEW CARBATTERY INSTALL DEC/JAN 2015 60K-MILE REQD MAINT REPORT TO DEALER SVC ADVISOR ELECTRONICKEY FAIL TO UNLOCK DOORS&ENGAGE IGNITION DESPITE NEW BATTERIES.ALL 2015 AND CONTINUING, LEFT&RIGHT FRONT BULBS,LEFT HEAD&TAILLIGHT OUTAGES, SPONTANEOUS ESPFAULTS ON DASH MALFUNCTION;IGNITION DELAYED-START W/OUT DASH WARNING IN PARK/REAR/NEUTRAL/DRIVE POSITION OR AT START/SHUTDOWN. PURCHASED 04/17/14 CERT PREOWN W/ EXT SVC PLAN ~36KMILES 10/29/16 ~103KMILES ESP EXPIRED 100KMILES

TAKATA RECALL- I HAVE NOT BEEN CONTACTED BY MERCEDES AND I WOULD LIKE TO HAVE SOME INFORMATION ABOUT THE AIRBAG RECALL AND A TIMELINE FOR WHEN I CAN GET AIRBAGS REPLACED.

WE REC. RECALL LETTERS FROM MERCEDES ABOUT RECALL #2016020003 THE AIRBAG BUT THE DEALER TOLD US ON LAST SVCS THAT THEY DID NOT HAVE ANY PARTS OR ANYTHING THEY COULD DO, THIS IS RIDICULOUS AS MB HAS NOT DONE WHAT IS REQUIRED TO FIX THE PROBLEMS. [XXX], [XXX] & FAMILY. PS: ON 10/16/16 EMAILED TODAY TO MB: WE HAVE SEVERAL MERCEDES (4) IN MY FAMILY AND OYES END RECALL FOR AIRBAGS BUT THE DEALERS DO NOT AHEM ANY RESOLUTION AND NOTHING HAS BEEN DONE SO FAR. WHY? [XXX](CALL ONLY AFTER 1 PM CA TIME). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

EIS THE KEY WILL LOCK/UNLOCK CAR, WILL TURN IN IGNITION BUT WILL NOT START CAR

I HAVE A MERCEDES BENZ ML- 350 YEAR 2011. THE VEHICLE HAS A LITTLE OVER 60,00 THOUSAND MILES. THE ENGINE LIGHT FROM MY DASH BOARD STARTED COMING ON. I BROUGHT THE CAR IN TO THE MERCEDES DEALERSHIP FOR A DIAGNOSTIC TEST. THE TEST RESULTS INDICATED THERE'S A PROBLEM WITH THE BALANCE SHAFT. THE REPAIR QUOTE I RECEIVED WAS $9,300.00. THIS IS QUITE ABSURD ... TO SAY THE LEAST ! AS I RESEARCHED THIS ISSUE REGARDING THE BALANCE SHAFT THIS HAS BEEN AN OCCURRING PROBLEM IN THE ML- 350 AND C CLASS MODELS SUCH AS THE C 220. (V6 272 ENGINE) THERE ARE NOTED CLASS ACTION SUITE'S GOING BACK TO THE ML- 350 2006 UP TO THE ML-350 2010. THE MERCEDES BENZ CORPORATION HAS SHOWED ONLY RELUCTANCE IN REPAIRING THIS PREVALENT PROBLEM. THERE POSITION AS STATED THIS ISSUE WAS RECTIFIED FROM THE 2010 RECALL. OBVIOUSLY THE PROBLEM WITH THE BALANCE SHAFT IN THIS ML - 350 MODEL HAS NOT BEEN RESOLVED. MY NEXT STEP IS TO APPROACH THE MERCEDES BENZ CORPORATION AGAIN FOR A FINAL DECISION IN RESOLVING THIS ISSUE. IF THEY DON'T TAKE THE RESPONSIBILITY IN STANDING BEHIND THERE PRODUCT AND KEEPING THEIR REPUTATION IN GOOD STANDING I HAVE NO OTHER CHOICE BUT TO PURSUE THIS AS A LEGAL MATTER...

THERE WAS A SERVICE CAMPAIGN NO. 2013040001, ISSUED APRIL, 2013 FROM DAIMLER AG, THE MANUFACTURER OF MERCEDES- BENZ VEHICLES, FOR MODELS 164 , X164, 251, MODEL YEARS 2011-2012. IT STATED THAT "DUE TO A SUPPLIER PROCESS ISSUE THE ELECTRONIC IGNITION SWITCH DOES NOT CORRESPOND TO SPECIFICATION WHICH MAY LEAD TO A NO START CONDITION WHEN TURNING THE KEY." I AM THE SECOND OWNER OF THIS VEHICLE, PURCHASED DECEMBER, 2014. SUNSET AUTO SALES PURCHASED THIS VEHICLE IN DECEMBER, WHICH IS MY HUSBAND'S CAR LOT. THE VEHICLE WAS DOING THIS RANDOMLY AND DEALERSHIP COULD NOT FIND FAULT CODE. DEALERSHIP HAD TO REPLACE IGNITION SWITCH JULY 22, 2016 AND INVOICE STATES " FOUND EIS TO BE DEFECTIVE. REPLACED EIS AND PROBLEM NO LONGER DETECTED AT THIS TIME." I CONTACTED MERCEDES CUSTOMER CARE SERVICE TO HAVE THIS REPAIR COMPENSATED AND WAS TOLD MY VEHICLE WAS NOT IN THE RECALL, THERE WASN'T ANY RECALL FOR THE EIS, AND THEY DIDN'T KNOW HOW MY VEHICLE HAD BEEN TAKEN CARE OF AND WOULD NOT COMPENSATE FOR THIS. I WAS NOT AWARE OF ANY METHOD TO TAKE CARE OF VEHICLE THAT WOULD CARE FOR THE EIS. MY VEHICLE YEAR AND MODEL WAS INCLUDED IN THIS CAMPAIGN, THAT HAD NO END DATE, I MIGHT ADD. I EXPLAINED THAT BEING STRANDED BECAUSE OF A NO START SITUATION WOULD NOT BE GOOD, GIVEN MY MEDICAL CONDITION. I FEEL BECAUSE THE IGNITION SWITCH IS A DOCUMENTED DEFECT, DESCRIBED IN THE SERVICE CAMPAIGN LETTER WITH NO END DATE, MERCEDES SHOULD HAVE COMPENSATED ME FOR THIS EXPENSE.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. WHILE STATIONARY, THE VEHICLE'S IGNITION SWITCH MALFUNCTIONED AND PREVENTED THE VEHICLE FROM STARTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 85,000. UPDATED 10/28/16*LJ *CN

FUEL LINE TEAR CAUSING ME TO LOSE CONTROL. WHEN STOPPED FUEL WAS RUNNING FROM UNDER MY VEHICLE, COVERED MOTOR AND ALL OVER CAR. LUCKILY IT IS A BLUE TEC MERCEDE NOT A GAS. VERY FRIGHTENING. DRIVING 55 MILES PER HOUR HIGHWAY. NO SMELL THAT I REMEMBER, JUST LOSS OF CONTROL STEERING. I THOUGHT IT WAS A POWER STEERING PROBLEM.

REAR LEFT BRAKE LIGHT KEEP FAILING, THE BULB IS FINE. HAVE TO TAKE OUT SOCKET AND PUT IT BACK IN, THIS KEEPS HAPPENING OVER AND OVER. WAS TOLD THE HOLE LIGHT ASSEMBLY NEEDS TO BE REPLACED. NO ONE CAN SEEM TO SAY WHY THIS KEEP HAPPENING. THIS CAN HAPPEN AT ANY TIME IN MOTION, ON THE HIGHWAY, TURNING.

WHILE VEHICLE IS STATIONARY, TURNING KEY IN THE IGNITION SWITCH MAY OR MAY NOT START THE VEHICLE OR TURNING KEY IN IGNITION MAY EXPERIENCE A DELAY BEFORE VEHICLE WILL START OR IT MAY REQUIRE TURNING THE KEY IN THE ON AND OFF POSITION SEVERAL TIMES BEFORE STARTING. AFTER A NO START SITUATION, IT MAY TAKE SEVERAL MINUTES BEFORE VEHICLE WILL FINALLY START.

REFERENCE: SEIFI VS MERCEDES-BENZ. I HAVE 66,000 MILES ON MY CAR. THE ENGINE LIGHT CAME ON WHILE DRIVING, WHEN I TOOK IT TO THE DEALERSHIP, I WAS TOLD PART WAS DEFECTIVE. HAS CODE1200, 12007 FOR BALANCE SHAFT. MERCEDES HAD THIS SAME PROBLEM JUST SETTLED FOR 2005-2007 MODEL.

TL* THE CONTACT OWNS A 2011 MERCEDES BENZ ML350. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE UNINTENTIONALLY ACCELERATED. THE ESP TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE AND SIDE SWIPED A SECOND VEHICLE. THE VEHICLE TURNED 360 DEGREE AND THEN CRASHED INTO AN UTILITY POLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE MECHANIC WAS UNABLE TO LOCATE THE FAILURE. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

WITH THE GEAR SELECTOR IN PARK AND THE PASSENGER SIDE FRONT SEAT OCCUPIED, THE VEHICLE ROLLED BACKWARDS FROM A 4.4 PERCENT GRADE AND OVERTURNED AS IT PROCEEDED DOWNHILL. INSPECTION OF THE TRANSMISSION PARKING GEAR REVEALED THAT THE PARKING PAWL HAD BEEN ACTIVATED BUT DID NOT ENGAGE A PARKING GEAR SLOT. THIS INCIDENT WAS ATTRIBUTED TO EXCESSIVE ANGLE ON THE PARKING GEAR SLOT SIDES, AN UNDERPOWERED PRESSURE SPRING IN THE PARK INTERLOCK MECHANISM, OR A COMBINATION OF BOTH OF THESE CONDITIONS. THESE CONDITIONS PERMITTED THE PARKING PAWL TO BE REJECTED FROM THE PARKING GEAR SLOTS AT SPEEDS WELL BELOW THE PARK PAWL ENGAGEMENT (TARGET) SPEED OF 6 KPH (3.7 MPH), AS DEFINED BY SAE SPECIFICATION J2208. A SERIES OF SUCH REJECTIONS WHILE THE DRIVERS SEAT IS UNOCCUPIED POSES A SAFETY HAZARD BY ALLOWING THE VEHICLE TO CONTINUE TO ROLL IN AN UNCONTROLLED MANNER ON CERTAIN SLOPES WHILE THE GEAR SELECTOR IS IN PARK. A MORE DETAILED ANALYSIS OF THIS ISSUE HAS BEEN PREPARED AND SHARED WITH MERCEDES-BENZ. PLEASE CONTACT ME TO OBTAIN THIS ANALYSIS AND THE RELATED RESPONSE FROM MERCEDES-BENZ REPRESENTATIVES.

DRIVING ON A FEEDER ROAD IN LIGHT TRAFFIC AT ABOUT 55 MPH, WE WERE STARTLED BY AN ENORMOUS LOUD EXPLOSIVE SOUND ON OUR SUNROOF OF THE ML 550, LIKE A BOMB SOUND. PULLED OVER AND SLID THE INSIDE VENTED HEADLINER/CURTAIN BACK ABOUT 6 INCHES AND SAW A HOLE THE SIZE OF TWO FISTS PLUS SHATTERED GLASS. WE RECALL THAT WE WEREN'T FOLLOWING BEHIND ANY TRUCKS. MERCEDES DEALERSHIP ESTIMATED $2,777.00 TO REPLACE GLASS, DROP HEADLINER AND REMOVE BROKEN GLASS SHARDS/PIECE. MB DID NOT OFFER ANY EXPLANATION AS TO DEFECTIVE SUNROOF GLASS. WE OWNED NUMEROUS MODELS OF MERCEDES WITH SUNROOFS AND NEVER EXPERIENCED SUCH A FRIGHTENING EPISODE. *TR

THE CAR WOULD MAKE LOUD NOISES EVEN AT A SMALL SPEED, SERVICE MGR AT SMYTHE TOLD ME THAT MB HAD THIS DEFECT AND HE STATED HE PUT LOCTITE 648 PER MY NOTES O 8/24./2012 AT 9N WHEEL BEARING(S)! MB SHOULD NOT HAVE SUCH A PROBLEM. MY PREVIOUS ML 500 ALSO HAD A STEERING PROBLEM AND MB NEVER NOTIFIED US BUT FIXED IT AFTER THE WARRANTY AS THEY KNEW ABOUT IT ACCORDING TO SMYTHE SVC MGR. I THINK MB MUST BE PROACTIVE IN RECTIFYING SUCH PROBLEMS AS WE DO NOT WANT THEM TO CAUSE PROBLEMS AFTER THE WARRANTY EXP.! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 MERCEDES BENZ ML350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO HESITATE IN A JERKING MOTION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THAT BOTH THE PASSENGER AND DRIVER'S SIDE BLIND SPOT ASSIST SENSORS CONTRIBUTED TO THE FAILURE. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.

WAS DRIVING TO WORK ON THE HIGHWAY IN THE RAIN AND THE TRUCK JERKED OVER TO THE RIGHT WITHOUT ME DOING IT. ITS HAPPENED THREE MORE TIMES SINCE THEN. THE DEALERSHIP CANNOT DUPLICATE THE PROBLEM SO THEREFORE THERE IS NO PROBLEM. MY IGNITION SWITCH NEEDED TO BE REPLACED AT 20,000 MILES. MY KEYS WOULD NOT START THE TRUCK FOR AN ENTIRE WEEK STRAIGHT ON THE 1ST OR 2ND ATTEMPT. FINALLY ON THE 3RD TRY THE TRUCK WOULD START. ITS A YEAR AND A HALF OLD. WHEN THEY CONNECTED IT TO THEY'RE COMPUTER IT DID NOT READ ANY ERROR CODES. IT HAD TO NOT START THERE FOR IT TO CODE. NOW MY TRUCK IS BACK IN THE SHOP BECAUSE THE GEAR SHIFT GETS STUCK IN P. I ASKED TO GET OUT OF THE LEASE AND INTO ANOTHER ONE OF THEIR VEHICLES BECAUSE THE CAR IS UNSAFE TO DRIVE AND THE ANSWER WAS NO. BECAUSE THE COMPUTER SAYS THERE IS NOTHING WRONG WITH IT. I GUESS ITS NORMAL WHEN YOUR ON THE HIGHWAY FOR YOUR TRUCK TO CHANGE LANES WITHOUT YOUR CONSENT. *TR

WE PURCHASED A NEW MERCEDES ML 350 IN OCTOBER OF 2011, IN THE PAST YEAR IT HAS HAD THREE AIRBAG FAILURES. EACH TIME THE DIAGNOSTICS SYSTEM ALERTS AN AIRBAG FAILURE WE HAVE IT REPLACED BY THE DEALERSHIP, BUT I HAVE LOST ALL CONFIDENCE IN THE VEHICLES SAFETY EQUIPMENT. WILL THESE AIRBAGS ACTUALLY OPERATE IN THE EVENT OF A COLLISION? *TR

2011 MERCEDES BENZ ML 350. CONSUMER WRITES IN REGARDS TO RUN FLAT TIRES ISSUES *TGW THE CONSUMER STATED HE EXPERIENCED THREE FLAT TIRES WITHIN THE FIRST 13,000 MILES. TWO REQUIRED EXPENSIVE REPLACEMENT, ONE WITH A 24 HOUR TRIP DELAY. THE CONSUMER STATED THE LITERATURE FROM MERCEDES BENZ STATED THE RUN FLAT TIRES COULD ONLY BE DRIVEN 50 MILES LOADED AND ONLY 18 MILES UNLOADED.

THE CAR WAS ON AN INCLINE IN MY DRIVEWAY. IT HAS THE TRANSMISSION SHIFT LEVER ON THE COLUMN, AND I HAD BEEN BACKING DOWN THE DRIVEWAY. I STOPPED PLACED THE CAR IN PARK AND GOT OUT WITH THE ENGINE RUNNING TO MOVE SOMETHING. THE CAR SAT IN PLACE FOR APPROXIMATELY 10 SECONDS AND THEN SPONTANEOUSLY TOOK OFF AT APPROXIMATELY 5MILES/HOUR. FORTUNATELY MY DAUGHTER WAS STANDING ON THE DRIVER SIDE OF THE CAR IN FRONT AND SAW THE CAR ROLLING FORWARD, JUMPED IN AND HIT THE BRAKES JUST AS THE CAR STRUCK ONE OF OTHER CARS ON THE DRIVEWAY. THE SHIFT LEVER WAS READING THE DRIVE POSITION, EVEN HAD I NOT PLACED THE CAR IN PARK, IT WOULD NOT HAVE BEEN IN DRIVE BUT REVERSE AS I HAD BEEN PROCEEDING DOWN THE DRIVEWAY. *TR

YESTERDAY, I WAS DRIVING OUR 2011 MERCEDES ML550 ON A CALIFORNIA HIGHWAY, AND SUDDENLY LOST MY BRAKE LIGHTS, TURN SIGNAL LIGHTS AND REVERSE LIGHTS, DUE TO A RODENT EATING THE WIRING OF THE CAR. THIS IS THE SECOND TIME THIS YEAR A RODENT HAS EATEN THE WIRING OF THIS CAR. 4 MONTHS AGO A RODENT ATE THE MAIN WIRING LOOM AND THE REPAIR COST $1000. WE HAVE OWNED 5 DIFFERENT MERCEDES BENZ MODELS OVER THE LAST 7 YEARS. THE WIRING FOR EACH OF THESE CARS HAS BEEN EATEN BY RODENTS MORE THAN ONCE AND CAUSED US THOUSANDS OF DOLLARS WORTH OF DAMAGE (OBVIOUSLY NOT COVERED UNDER WARRANTY). IN MOST CASES THE CARS WERE GARAGED. THE CARS WERE PARKED IN VARIOUS PLACES AROUND THE COUNTRY, INCLUDING LOCATIONS WHERE NO ONE ELSE WITH OTHER BRAND CARS HAS HAD RODENT DAMAGE. EVERY TIME WE BRING THE CARS IN TO BE REPAIRED THE MERCEDES DEALERSHIPS TELLS US "2 OTHER PEOPLE HAVE BROUGHT THEIR MERCEDES IN TODAY WITH RODENT DAMAGE". I HEAR FROM ONE OF THE MB REPAIRMEN MERCEDES HAS CHOSEN TO USE A MATERIAL FOR THE INSULATION OF THEIR WIRING THAT IS ATTRACTIVE TO RODENTS. LOSING MY LIGHTING ON A HIGHWAY IS A SAFETY ISSUE FOR ME. BEING STUCK RESPONSIBLE FOR PAYING FOR REPAIRS THAT MAY BE CAUSED BY A MATERIAL CHOICE MB HAS MADE SEEMS UNFAIR. *KB