2011 Mini Cooper S Countryman All4 5 HB AWD

THE COOLANT THERMOSTAT HOUSING IS ALWAYS MAKING A PROBLEM. I SEE THERE IS EXTENDED WARRANTY ON OTHER YEARS MODEL. BUT IT HAS TO BE INCLUDED MY VEHICLE'S YEAR. THEY USES SAME THERMOSTAT HOUSING AND MAKING A SAME PROBLEM. LEAKS OR IT STUCK OPENED/CLOSED VERY EASILY. WITHIN A 3 YEARS I NEED TO CHANGE THE THERMOSTAT HOUSING/ TIMES WITH OEM PART. FIRST TIME IT MAKES A PROBLEM AT AROUND 90000 MILES.

WHEN A PASSENGER IS IN THE FRONT SEAT, THE AIRBAG LIGHT GOES ON AND OFF DURING THE COURSE OF TRAVEL OR SITTING STILL. THE PROBLEM CONTINUES, WHETHER IT BE ON A CITY STREET, FREEWAY, ETC.

MY TURBOCHARGER FAILED IN 2017. I REPLACED WITH A NON OEM TURBOCHARGER. WE RECEIVED A LETTER FROM MIN EXTENDING THE WARRANTY AFTER OUR REPAIR. MINI IS REFUSING TO REIMBURSE PARTS COST AND INSTALL BECAUSE NON OEM PARTS. THIS SHOULD NOT MATTER ACCOUNT PARTS WERE REPLACED PRIOR TO EXTENDED WARRANTY BEING COMMON KNOWLEDGE.

ENGHINE LIGHT HAS BEEN COMING ON SINCE PURCHASE IN 2015 AND WE HAVE ALREADY INVESTED SEVERL $ TRYING TO GET TO THE HEART OF THE PROBLEM. IT ALWAYS COME BACK ON POWER LOSS AND RATTLING SOUND TOOK TO BMW DEALER AND PAID FOR "TROUBLESHOOTING" WAS TOLD BY BMW SERVICE TECH NOT TO DRIVE THE CAR AS IT COULD SMOKE AD DIE! THE TIMING CHAIN AND GUIDES NEED TO BE REPLACED. THERE WAS A RECALL AND LAWSUIT FOR THIS THROUGH 2010 BUT MY VEHICLE IS A 2011....CAR COULD SMOKE OUT AND DIE ANY MOMENT. 86272 MILES YEAR 2011 CALLED BMW FILED A COMPLAINT BUT THATS NOT FIXING THE ISSUE. WE DO NOT FEEL THAT WE SHOULD INVEST ANOTHER 5K+TO FIX THIS ISSUE.

WHILE DRIVING ON THE HIGHWAY, THE TIMING CHAIN TENSIONER BROKE, CAUSING NUMEROUS AND SEVERAL THOUSAND DOLLARS IN REPAIR COSTS.

AUXILIARY WATER PUMP CODE CAME UP DURING A SMOG CHEG INSPECTION.

CAR FIRE UNDER THE HOOD. ON SUNDAY, APRIL 15, 2018 I DROVE 10 MINUTES FROM HOME. I WAS PARKED IN A LOT FOR 5 MINUTES. CAME OUT OF STORE, STARTED ENGINE AND HEAVY SMOKE IMMEDIATELY STARTED FILLING THE INTERIOR AND BILLOWING UP FROM UNDER THE HOOD. I QUICKLY GOT OUT. OPENED THE HOOD. SAW FLAMES DEEP DOWN, JUST TO THE LEFT OF THE COOLANT EXPANSION TANK. HEAVY WHITE/GRAY SMOKE. CALLED 911, WHO RESPONDED QUICKLY (DANBURY CT FIRE DEPT.) THE OWNER OF THE STORE I HAD BEEN IN, CAME OUT AND WITNESSED FIRE/SMOKE. FIRE SUBSIDED AND FIRE DEPT CHECKED FOR HOT SPOTS, AUTHORIZED FOR TOWING BY AAA TO DEALER. MY MINI HAD BEEN IN THE DEALER'S SERVICE DEPT. APRIL 12, HAVING MAINTENANCE DONE... LESS THAN 48 HOURS BEFORE THIS FIRE HAPPENED. (WORK DONE INCLUDED NEW FAN BELT, OIL CHANGE, FILTER, BRAKES, 2 FRONT TIRES...) I PICKED MY CAR UP ON FRIDAY, APR. 13, AND DROVE HOME. AFTER 2 SHORT ERRANDS ON SUNDAY, THE FIRE BROKE OUT. MY CAR IS AT THE DEALER BEING FIXED BY MINI. MINI USA HAS AUTHORIZED THE WORK. VERY CONCERNED ABOUT WHAT DAMAGE THE INTENSE HEAT CAUSED TO SURROUNDING PARTS UNDER THE HOOD. SO MANY SENSORS AND CIRCUIT BOARDS/ELECTRICAL PARTS... SERVICE MGR SAID IT WAS CAUSED BY A "HOT WIRE." COULD IT HAPPEN AGAIN? I WILL NEVER FEEL SAFE IN THIS CAR AGAIN. I HAVE THE DANBURY FIRE DEPT. RECORD IN AN EMAIL, AND PHOTOS OF MY CAR BEING TOWED. THE DEALER HAS THE INSPECTION REPORT OF DAMAGE. FIRE HAPPENED JUST HOURS AFTER CAR HAD BEEN WORKED ON. COINCIDENCE? THEY SAY SO. NO PROOF. BUT, THIS SHOULD NOT HAPPEN. IF I HAD BEEN ON A ROAD/HIGHWAY (WHICH I ALMOST WAS), I WOULD'VE BEEN OVERCOME WITH SMOKE AND PROBABLY PASS OUT BEFORE PULLING OFF THE ROAD. THANK GOD I WAS IN A PARKING LOT AT THE TIME! VERY DANGEROUS AND SCARY. I OWNED THE CAR FOR 7+ YEARS. ONLY OWNER/DRIVER. 73K MILES. MAINTAINED VERY WELL. NO GAS/FUEL/OIL/COOLANT LEAKS.

TL* THE CONTACT OWNS A 2011 MINI COOPER S US. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE DID NOT ACCELERATE AND THE ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PRESSURE PUMP FAILED, STATING THAT THE PRESSURE WAS AT ZERO PSI. THE TECHNICIAN REPLACED THE FUEL PUMP. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 80,774.

AFTER A BATTERY FAILURE (LOSS OF CHARGE OR BATTERY REPLACEMENT) CRITICAL SAFETY FEATURES ARE DISABLED UNTIL THE CAR IS RETURNED TO A DEALER TO "PROGRAM THE NEW BATTERY". THE SAFETY FEATURES THAT ARE DISABLED INCLUDE: 1) TURN SIGNALS, 2) 4 WAY FLASHERS, 3) FRONT WINDOWS LOWERING, 3) CONTROL OF THE HEADLIGHTS (NO CONTROL OF DIMS AND BRIGHT LIGHTS), AND 4) DASH LIGHTS (CAN'T SEE THE SPEEDOMETER). WHILE A SIMPLE WARNING LIGHT IN THIS SITUATION WOULD WORK, THE MANUFACTURER CHOSE TO DISABLE CRITICAL SAFETY FUNCTIONS OF THE CAR. IN MY CASE, ITS A 1 1/2 DRIVE IN AN UNSAFE CAR TO GET THE SITUATION CORRECTED. THIS SITUATION IS BEING EXPERIENCED BY OTHER DRIVERS AND OTHERS CAN BE FOUND WITH A SIMPLE GOOGLE SEARCH.

PASSENGER AIRBAG SENSOR ENABLES AIRBAG WHEN EXTREMELY LIGHT ITEMS ARE PLACED IN THE SEAT SUCH AS A CELL PHONE. CAR COULD DEPLOY AIRBAG WITH SMALL OCCUPANT IN SEAT.

TL* THE CONTACT OWNS A 2011 MINI COOPER S COUNTRYMAN. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO START. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,900. THE VIN WAS UNAVAILABLE.

ON OCTOBER 7TH, 2014 THE KEY WOULD NOT COME OUT OF THE KEY SLOT. THE KEY IS NOT REQUIRED TO BE INSERTED TO START THE CAR BUT SIMPLY WITH YOU. HOWEVER, MY DAUGHTER HAD BORROWED THE CAR AND INSERTED THE KEY SO I HAVE NO WAY OF KNOWING IF THIS FAILURE OCCURRED ON THE DATE MENTIONED OR EARLIER. IT WAS IN FOR SERVICE ON AUGUST 25TH, 2014 SO SOMETIME BETWEEN THE TWO DATES THE FAILURE OCCURRED. I TOOK IT TO OUR LOCAL DEALER, MINI OF DES MOINES, AND THEY ALSO COULD NOT REMOVE THE KEY. THEY NOTICED THAT WITHOUT THE CAR RUNNING AND THE BRAKE PEDAL NOT DEPRESSED THE AUTOMATIC TRANSMISSION SHIFTER COULD BE MOVED TO ANY POSITION. THEY DID NOT KNOW IF THIS WOULD OCCUR WITH THE CAR RUNNING, I.E. INADVERTENTLY HITTING THE SHIFTER INTO REVERSE OR PARK WHILE DRIVING. THEY ALSO DID NOT KNOW IF THE CAR WAS ACTUALLY IN PARK WHEN INDICATED SO. I LEFT THE CAR, WAS GIVEN A LOANER, AND WHEN THEY CALLED ME THE DIAGNOSIS WAS THAT LIQUID HAD SPILLED IN A CUP HOLDER AND LEAKED THROUGH THE UNSEALED SCREW IN THE BOTTOM ONTO AN ELECTRICAL COMPONENT CAUSING THE PROBLEM. I AM WELL AWARE OF LIQUID SPILLING INTO THE CUP HOLDER AS THIS HAPPENED A COUPLE OF TIMES WHEN I FIRST GOT THE CAR DUE TO THE SPRING LOADED HOLDERS IN THE SIDE OF THE CUP HOLDER THAT I THEN REMOVED . THEY ARE ENGINEERED INCORRECTLY AND ALTHOUGH THE MANUAL STATES TO USE "LIGHTWEIGHT, NON-BREAKABLE CONTAINERS" THESE SPRING RETAINERS WILL POKE A HOLE IN STYROFOAM CUPS AND WILL COMPRESS A PAPER CUP, LIKE STARBUCKS, ENOUGH THAT LIQUID WILL EXPEL THROUGH THE TOP VENT HOLE AND DRINKING SLOT. IN ADDITION, WHILE ONE WOULD ASSUME THAT LIQUID WOULD OCCASIONALLY BE SPILLED IN A CUP HOLDER, AN ADDITIONAL ENGINEERING ERROR WAS MADE WHEN NO SEALING WASHER WAS USED ON THE RETAINING SCREW IN THE BOTTOM AND ANY LIQUID THE WOULD LEAK ON TO ANOTHER UNSEALED COMPONENT AND CAUSE THIS FAILURE. A $1,100.00 REPAIR COST FOR BMW'S INEPT ENGINEERING???

WITH JUST OVER 16000 MILES ON MY 2011 MINI COOPER S COUNTRYMAN, MY CLUTCH IS BURNED OUT! HAVING IT TOWED TO THE CLOSEST MINI DEALERSHIP AT 70 MILES AWAY, THEY ARE SAYING THE FAILURE IS DUE TO ABUSE AND IS NOT COVERED BY MINI USA WARRANTEE. I HAVE BEEN DRIVER FOR OVER 40 YEARS WITH MOST OF MY CARS BEING MANUAL TRANSMISSIONS AND HAVE NEVER HAD TO REPLACE A CLUTCH. AFTER SOME RESEARCH ONLINE, THE CLUTCH SEEMS TO BE AN ISSUE WITH THE 2011 & 2012 COUNTRYMAN MODELS AND NOW HAVE SAID...'AS PART OF THE CONTINUAL REFINEMENT AND OPTIMIZATION OF MINI VEHICLES' THEY WERE MODIFYING THE CLUTCH ON THEIR 2013 MODELS! I AM STILL IN NEGOTIATIONS WITH MINI USA ON WHO WILL PAY FOR THE REPAIRS ON WHAT I SEE AS DEFECTIVE PARTS THAT SHOULD HAVE A RECALL ON THEM.

VEHICLE STALLS FROM 1ST GEAR WITHOUT THE ASSISTANCE OF THE "SPORT" BUTTON (REGARDLESS OF TERRAIN). COMPONENTS IN THE DRIVE LINE COMBINED WITH THE STANDARD MINI CLUTCH LACK THE FEEL TO THE POINT OF CLUTCH ENGAGEMENT OFTEN CAUSING IT TO STALL. BMW/MINI DEALERSHIPS DENY ANY PROBLEM OCCURRING / EVER HAS OCCURRED. THE FOLLOWING STATEMENT NEEDS TO REFLECT VEHICLES WITH THE SAME ISSUES ALREADY IN OPERATION BUILT PRIOR TO THE LISTED DATE. OFFICIAL STATEMENT FROM MINI USA: "AS PART OF THE CONTINUAL REFINEMENT AND OPTIMIZATION OF MINI VEHICLES, WE HAVE IMPROVED THE TAKE-OFF CONVENIENCE AND PERFORMANCE OF ALL OUR MINI COUNTRYMAN CLUTCHES BY IMPLEMENTING SOME SOFTWARE UPDATES AS WELL AS CHANGING THE CLUTCH FACING MATERIAL TO IMPROVE THE FEELING OF THE CLUTCH ENGAGEMENT. WE ARE SURE THAT THESE CHANGES WILL EVEN FURTHER IMPROVE THE CONVENIENCE OF OUR MINI COUNTRYMAN MODELS, AND WILL BE RECOGNIZED AND APPRECIATED BY OUR CUSTOMERS. THESE CHANGES COINCIDE WITH THE START OF PRODUCTION OF OUR MINI JOHN COOPER WORKS COUNTRYMAN AS OF NOVEMBER 2012." *TR

AT 18XXX MILES THE CLUTCH IS GONE. TRANSFER CASE FOUND DEFECTIVE. THE CLUTCH HAS BEEN FAILING ON THE ALL4 MODELS ALL ACROSS THE COUNTRY AND DEALERS ARE BLAMING USER ERROR, EVEN AS FAST AS 1500 MILES. $2500 FOR A NEW CLUTCH ON A BRAND NEW VEHICLE IS ABSURD. *TR

2011 MINI COUNTRYMAN S ALL4 MANUAL TRANSMISSION AFTER REPEATED INCIDENTS OF THE CLUTCH "SMOKING" UNDER HEAVY USE, AND REPORTING SAID INCIDENTS TO THE DEALER, AND HAVING THE DEALER INSPECT THE CAR AND CLAIM ALL WAS FINE, THE CLUTCH FINALLY WORE DOWN SUFFICIENTLY AND REQUIRED REPLACEMENT AT ONLY 4965 MILES. WE ARE VERY EXPERIENCED DRIVERS OF MANUAL TRANSMISSIONS AND DID NOT ABUSE THE CLUTCH IN ANY WAY. MINI USA COMPLETED THE REPAIR UNDER WARRANTY AS A GOODWILL MEASURE. THERE ARE NUMEROUS ACCOUNTS OF PREMATURE CLUTCH WEAR/FAILURE ON MINI ENTHUSIAST WEB SITES AND EVEN NATIONAL AUTOMOBILE PUBLICATIONS EXPERIENCED SAME (AUTOMOBILE MAGAZINE'S LONG TERM TEST CAR HAD CLUTCH FAILURE AT 15K MILES). *TT

TL* THE CONTACT OWNS A BMW 2011 MINI COOPER. THE CONTACT WAS DRIVING 50 MPH WHEN THE VEHICLE EXHIBITED A LOUD CLUNKING NOISE WITH THE ILLUMINATION OF ALL OF THE WARNING LIGHTS. THE VEHICLE BEGIN SMOKING AS HE PULLED TO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO EXIT THE VEHICLE JUST AS IT IGNITED INTO FLAMES, FOLLOWED BY AN EXPLOSION. THE POLICE WERE CALLED AND A REPORT WAS FILED. THERE WERE NO INJURIES FROM THE EXPLOSION. THE VEHICLE WAS THEN TOWED BY THE STATE. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THEY WOULD GET BACK TO HIM AT A LATER DATE. THE FAILURE MILEAGE WAS APPROXIMATELY 120.

WHEN ACCELERATING, THERE APPEARS TO BE A 1-1.5 SECOND DELAY FROM COMPLETE STOP POSITION TO START WHEN DEPRESSING THE ACCELERATOR. THIS DELAYED ACCELERATION IS PROBLEMATIC ONLY FROM COMPLETE STOPPING POSITION. EXAMPLE, AT PERPENDICULAR INTERSECTION WAITING TO TURN LEFT (PULLING OUT OF A GAS STATION OR MERGING INTO TRAFFIC, THE VEHICLE REQUIRES A ROLLING OR MOVING START BEFORE THE VEHICLE WILL ACTUALLY ACCELERATE OR AT A SAFE ENOUGH SPEED TO PULL OUT INTO TRAFFIC. WHEN I AM AT A COMPLETE STOP AND TRY TO ACCELERATE BY PRESSING THE ACCELERATOR FIRMLY FROM ANY COMPLETE STOP POSITION IN A SAFE ENOUGH SPEED TO CROSS TRAFFIC WHEN TURNING, THERE IS ALWAYS A DELAYED REACTION FROM THE TIME I DEPRESS THE PEDAL AND THE TIME THE VEHICLE TAKES OFF. THIS DOES NOT TO APPEAR AS A PROBLEM THAT HAPPENS ONLY ONCE IN A WHILE, BUT APPEARS ALL THE TIME AND TO BE A MANUFACTURER ISSUES WITH THE ELECTRONIC TRANSMISSION AND GEAR CONTROL. I CONTACTED THE DEALER AND WAS TOLD THAT I SHOULD ACTIVATE THE SPORT BUTTON AND DE-ACTIVATE THE DCS CONTROL WHICH CONTROLS THE "SPIN-OUT" ACTION ON THE COUNTRYMAN. I HAVE TRIED THOSE RECOMMENDATIONS AND THE PROBLEM STILL EXIST. THIS IS NOT ONLY THE PROBLEM. THERE IS ALSO AN ISSUE WHEN I AM SIMPLY IN THE DRIVEWAY. WHEN STARTING THE CAR AND PUTTING THE VEHICLE IN REVERSE, THERE IS ALSO THAT "DELAYED" REACTION AFTER THE CAR IS ALREADY IN GEAR, ALMOST LIKE THE VEHICLE HAS TO THINK ABOUT MOVING BEFORE IT ACTUALLY DOES. THIS OCCURS EACH AND EVERY TIME WHILE IN THE VEHICLE. MY VEHICLE IS AN AUTOMATIC. I HAVE EXPERIENCE WITH BOTH AUTOMATIC AND MANUAL TRANSMISSIONS AND HAVE OVER 25 YEARS OF EXPERIENCE AND HAVE PURCHASED OVER 15 CARS IN MY DRIVING CAREER AND THIS IS THE FIRST TIME THAT I HAVE EVERY EXPERIENCED THIS TYPE DRIVING EXPERIENCE WITH AN AUTOMATIC.

OCCASIONALLY AND INTERMITTENTLY, THE DIGITAL AUDIO DISPLAY IN THE MIDDLE OF MY MINI'S LARGE SPEEDOMETER WINDOW GOES BLANK, WHILE ALLOWING YOU TO CHANGE CHANNELS AND CHOOSE FUNCTIONS (IPOD, TELEPHONE, RADIO, SATELLITE) WITHOUT BEING ABLE TO SEE WHAT YOU'RE CHOOSING. THE GAS MILEAGE DIGITAL DISPLAY ABOVE THE AUDIO SYSTEM IS READABLE AT ALL TIMES. OCCASIONALLY ALSO AN ORANGE LINE WILL GO THROUGH THE DIGITAL AUDIO DISPLAY HINDERING THE ABILITY TO READ IT COMPLETELY. I BROUGHT THE CAR BACK TO THE DEALER WITHIN 2 WEEKS OF PURCHASING IT NEW TO ADDRESS THE PROBLEM, BUT NOTHING WAS FOUND AND THE CAR WAS RETURNED WITHOUT A REPAIR AFTER 2 DAYS AT THE SHOP. I HAVE SUBSEQUENTLY EXPERIENCED THE SAME PROBLEM AND HAVE TAKEN PICTURES OF THE DISPLAY EACH TIME. *TR