EN

2011 Volkswagen GTI 2 DR FWD

2
Recalls
48
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

48 Complaints

for 2011 VOLKSWAGEN GTI
11/05/2020
Components: AIR BAGS
Incident Date: 11/02/2020
Crash: No
Fire: No
Vehicle Identification Number: WVWHV7AJ9BW******
Summary

PUT MY KEY INTO THE IGNITION AND RECIEVED, "ERROR: AIRBAG" NOW MY AIRBAG LIGHT IS ON AND I DIDNT DO ANYTHING TO MY ELECTRICAL OR AIRBAG SYSTEM.

10/06/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/05/2019
Crash: No
Fire: No
Vehicle Identification Number: WVWHV7AJ8BW******
Summary

WHEN THE KEY HAS BEEN INSERTED INTO THE IGNITION CYLINDER, THE KEY WILL NOT TURN ALL THE WAY TO TURN ON THE VEHICLE. IT WILL STOP IN THE ACCESSORY SETTING AND NOT GO FURTHER. THE KEY CAN BE TAKEN OUT AGAIN BUT SAME ISSUE CONTINUES IF YOU TRY AGAIN. THE AUTOMATIC TRANSMISSION ON MY VEHICLE IS FULLY ENGAGED IN PARK AND THE STEERING WHEEL IS NOT LOCKED. THE CAR WILL NOT TURN ON AND WILL FORCE ME TO HAVE IT TOWED TO A MECHANIC TO REPAIR OR REPLACE THE IGNITION LOCK CYLINDER THAT SEEMS TO BE DAMAGED. ALL ACCESSORIES POWER ON JUST FINE WHEN THE ACCESSORY SETTING IS ENGAGED SO THAT LEADS ME TO BELIEVE THE IGNITION SWITCH IS FINE BUT THE CYLINDER IS DAMAGED. REPLACEMENT OF THIS PART REQUIRES THE REMOVAL OF THE STEERING WHEEL, AIRBAG, STEERING COLUMN ARMS AND OTHER ELECTRONICS SO I AM TAKING IT TO A MECHANIC IN FEAR THAT THIS IS TOO ADVANCED A PROJECT FOR HOME REPAIR. THIS ISSUE WAS FIRST DOCUMENTED ON OCTOBER 5TH 2019 AND HAS NEVER GIVEN ANY ISSUES IN THE PAST.

07/26/2019
Components: STEERING
Incident Date: 02/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWHV7AJ9BW******
Summary

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE DIAGNOSTIC TROUBLE CODE FOR THE STEERING LOCK COLUMN FLASHED. PUGI VOLKSWAGEN (2020 OGDEN AVE, DOWNERS GROVE, IL 60515, (630) 964-9500) WAS NOTIFIED OF THE FAILURE AND CLEARED THE CODE, BUT DID NOT PROVIDE DIAGNOSTIC TESTING. THE DEALER DID NOT VERIFY IF THE VEHICLE WAS INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

06/05/2019
Components: ENGINE
Incident Date: 05/29/2019
Crash: No
Fire: No
Vehicle Identification Number: WVWFV7AJXBW******
Summary

TIMING CHAIN OR TENSIONER FAILS WITHOUT WARNING LEAVING MOTORIST IN AN UNSAFE SITUATION ESPECIALLY IF DRIVING IN METROPOLITAN TRAFFIC

06/04/2019
Components: POWER TRAIN
Incident Date: 05/29/2019
Crash: No
Fire: No
Summary

CAR HAS 67000 MILES, DRIVING HOME ON A ~300 MILE TRIP, RECEIVED A WARNING THAT OIL WAS LOW. DROVE 8-10 MILES TO THE CLOSEST GAS STATION TO CHECK. OIL WAS LEAKING RAPIDLY. PUT IN MORE TO GET TO MECHANIC WHO CONFIRMED REAR MAIN WAS LEAKING, WAS UNWILLING TO DO REPAIRS. DROVE TO ANOTHER MECHANIC WILLING TO DO REPAIRS, WHO CONFIRMED THAT THE REAR MAIN SEAL/PCV VALVE HAD FAILED. THIS IS A WELL-KNOWN AND COMMON ISSUE IN 2.0 TSI ENGINES ACROSS VW AND AUDI.

11/16/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/04/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWGD7AJXBW******
Summary

ONGOING ENGINE MISFIRE ISSUES. AFTER 3 VISITS TO DEALERSHIP AND REPLACEMENT OF COILS, FUSES, RELAYS, ETC, ROOT CAUSE DETERMINED TO BE A SHORT BETWEEN THE AFTER RUN COOLANT PUMP WHICH CAUSES A VOLTAGE DRAW AND CONFUSES THE ECM. AFTER TALKING WITH VW TECHNICIAN, I LEARNED THAT THIS SAME EXACT PART ON AUDI VEHICLES IS UNDER A SAFETY RECALL FOR THE SHORTING ISSUE THAT MY PUMP IS HAVING BECAUSE THE SHORT CAN CAUSE FIRES. HOWEVER, THE VW PART IS NOT UNDER RECALL. MY FAMILY COULD HAVE BEEN PUT IN GRAVE DANGER BECAUSE THIS PART IS IN MY CAR AND HAS NOT BEEN RECALLED. IN ADDITION, EVEN THOUGH THE PART HAS FAILED, VW WILL NOT COMPENSATE ME FOR THE REPAIR, SO I HAVE NO CHOICE BUT TO PAY $500 OUT OF POCKET TO FIX A SAFETY HAZARD IN MY VEHICLE. FOR REFERENCE, AUDI RECALL NUMBER IS 18V229000.

09/12/2018
Components: ELECTRICAL SYSTEM
Incident Date: 09/06/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWGD7AJ0BW******
Summary

WHILE DRIVING AT NIGHT I HAD SEVERAL LIGHTS QUIT WORKING SIMULTANEOUSLY. A BULB WARNING LIGHT ILLUMINATED ON THE DASH AND MESSAGES FOR RIGHT FRONT LOW BEAM, RIGHT FRONT TURN SIGNAL, LEFT REAR TURN SIGNAL,LEFT REAR BRAKE, RIGHT FRONT HIGH BEAM, RIGHT FRONT FOG LIGHT, LEFT FRONT SIDE, RIGHT REAR SIDE, AND LICENSE PLATE BULBS ALL APPEARED IN THE INFORMATION SCREEN. I CHECKED OUTSIDE THE CAR AND ALL OF THE LIGHTS THAT I GOT MESSAGES ABOUT WERE INOPERATIVE. AS THERE WAS NO CHANCE THAT ALL OF THESE BULBS FAILED SIMULTANEOUSLY, I DID SOME RESEARCH TO DETERMINE WHAT MIGHT HAVE CAUSED THIS. NUMEROUS INTERNET SEARCHES FOR THESE SYMPTOMS SEEMED TO INDICATE THAT A FUSE IN THE UNDER HOOD FUSE PANEL COULD BE TO BLAME FOR THIS. I CHECKED THE F16 FUSE AND FOUND IT BURNED ON ONE SIDE OF THE FUSE. THE FUSE PANEL WAS ALSO SLIGHTLY MELTED WHERE THIS HALF OF THE FUSE WAS INSERTED. PICTURES ARE ATTACHED. MY LOCAL VW DEALER SAID THE FUSE PANEL WILL NEED TO BE REPLACED. UPON DOING SOME RESEARCH, THERE IS A SAFETY RECALL ON THE 09-11 TIGUAN (CODE: 97Z9) AND A SERVICE ACTION ON THE 09-10 JETTA AND 09 GTI (CODE: 97AM) FOR THE EXACT SAME ISSUE I AM EXPERIENCING. BOTH THE DEALER AND VW USA SAY THAT I AM 100% RESPONSIBLE FOR THE COST BECAUSE MY MODEL AND VIN AREN'T COVERED UNDER ANY CAMPAIGNS.

09/02/2018
Components: STRUCTURE
Incident Date: 07/06/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWEV7AJ0BW******
Summary

HEADLINER FALLING DOWN, CUT TO SHORT, GLUE FAILING, SHRANK. WHITISH POWDER COMING FROM OPENING.

05/26/2018
Components: ENGINE
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWHV7AJ2BW******
Summary

MY 2011 GTI HAS HAD CONSTANT ISSUES SINCE JUST AFTER WARRATNY ENDING. SINCE PURCHASING A NEW 2011 GTI I HAVE HAD A WATER PUMP CHANGED TWICE, INTAKE MANIFOLD REPLACED FOUR TIMES , IGNITION COILS AND DECARB SERVICE TWICE IN LESS THAN 130K MILES IS CAUSE FOR CONCERN AND SHOWS A LACK OF RELIABILITY OF PARTS AND/OR WORKMANSHIP. DURING SERVICES AT 50005 MIL - FOUND CODE FAULTS RELATING TO MANIFOLD. TECHNICIAN RESET CODES. 57711 MIL - MISFIRES OCCURRED AND RETURNED TO SERVICE. FOUND ISSUES WITH FAULTY MANIFOLD. THIS WAS 4MONTHS AFTER PREVIOUS SERVICE. MANIFOLD REPLACED. 69119 MIL - MULTIPLE FAULTS FOUND. MISFIRES. MANIFOLD REPLACED, FAULTS STILL PRESENT. FOUND INTERNAL AIR LEEK. REPLACED OIL SEPARATOR. 83991 MIL - MISFIRES ON ALL CYLINDERS. LEAK IN INTAKE MANIFOLD. REPLACED INTAKE MANIFOLD. REPLACED FAULTY FUEL PUMP. DECARB RECOMMENDED AND SERVICED. 102300 MIL - MULTIPLE MISFIRES. INTAKE MANIFOLD LEAK. REPLACED INTAKE MANIFOLD, WAS TOLD THAT THERE IS A LARGE CARBON BUILD AND NEED TO DECARB. REPLACED ALL FOUR INGNITTION COILS. 119406 MIL - MULTIPLE MISFIRES. REPLACED ALL FOUR IGNITION COILS. WAS TOLD THAT THE ENGINE NEEDED A DECARB..AGAIN. 128700 MIL - MULTIPLE MISFIRES, MANIFOLD FAULTY, TOLD TO REPLACE MANIFOLD, CAMSHAFT TIMING ISSUES. HAS JUMPED TOOTH. THESE ARE ALL REPEATED AND KNOWN ISSUES THAT HAVE NOT BEEN RECTIFIED AND HAVE CONTRIBUTED TO CURRENT ISSUES AND MANY THOUSANDS OF DOLLARS IN REPAIRS. ALSO HAD THE SERPENTINE BELT REPLACED AT 110000 MILES AS IT CAME SHREDDED ENTERING THE FREEWAY. ALL MAJOR SERVICES WERE COMPLETED AT A VW DEALERSHIP. IT IS WORTH NOTING WE HAVE TWO 2011 GTI'S. THE OTHER VEHICLE HAD A BROKEN CAMSHAFT AT 96,000 MILES.

05/18/2018
Components: ENGINE
Incident Date: 05/04/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWFD7AJ0BW******
Summary

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN GTI. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO HANLEES HILLTOP VOLKSWAGEN (3255 AUTO PLAZA, RICHMOND, CA 94806, (510) 283-6300) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

04/25/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 03/20/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWEV7AJ6BW******
Summary

'TAKATA RECALL' ON THE HORN, IT STOPPED WORKING, CHECKED THE HORN, AND FUSES AND WASNT THAT. 'TAKATA RECALL' ON THE FRONT LIGHTS, CHECKED THE BULBS AND IT WASNT THAT, MOST LIKELY IS THE WIRING

03/23/2018
Components: ELECTRICAL SYSTEM
Incident Date: 03/19/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWEV7AJ1BW******
Summary

THE FUSE BOX MELTED. THIS WAS CAUSED BY A TERMINAL OR A FUSE OVER HEATING. THIS CAUSED AN OUTAGE FOR ALL THE RIGHT-SIDE LAMPS OF THE VEHICLE AND SOME LAMPS ON THE LEFT-SIDE. THE LAMP ERROR WAS REPORTED BY THE VEHICLES MULTIFUNCTION DISPLAY. THE CAR WAS RUNNING FINE IN THE MORNING AND EXPERIENCED THIS FAILURE AFTER STARTING UP THE VEHICLE AT NOON. I RESTARTED THE VEHICLE OVER AND OVER TRYING TO CLEAR THE ERROR. THE BULBS IN QUESTION APPEARED TO BE FINE. I DROVE THE VEHICLE STRAIGHT OVER TO THE VW DEALERSHIP FOR SERVICE. LATER, THE DEALERSHIP CONFIRMED THE FUSE BOX HAD MELTED AFTER I RESEARCHED AND DISCOVERED SIMILAR OCCURRENCES WITH OTHER VW MODELS. THE COST OF REPAIR WAS $377.

01/23/2018
Components: ENGINE
Incident Date: 09/20/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWEV7AJ8BW******
Summary

I PURCHASED MY CAR NEW AND ALWAYS HAD THE DEALER I BOUGHT IT AT DO THE SERVICE WORK. AT THE 100000 MILE SERVICE INTERVAL I ASKED WHAT I HAD TO DO WITH THE TIMING CHAIN AND WAS ASSURED THAT NOTHING NEEDED TO BE LOOKED AT OR REPLACED. AT APPROXIMATELY 130000 MILES I WAS TRAVELING ON I-88 AT SPEED WITH HEAVY TRAFFIC WHEN ALL OF A SUDDEN I LOST ALL POWER AND HAD TO COAST THRU 4 LANES OF TRAFFIC TO MAKE IT TO THE RIGHT SHOULDER. I LET THE CAR COOL DOWN AND WHEN I WAS ABLE TO GET IT STARTED 30 MINUTES LATER I NURSED IT HOME. THE NEXT DAY I WAS ABLE TO DRIVE IT TO THE DEALER WHERE I HAD ALL MY SERVICE WORK DONE AND THEY INFORMED ME THAT THE TIMING CHAIN HAD JUMPED, MOST LIKELY THE TIMING CHAIN ADJUSTER HAD FAILED, AND IT WOULD COST BETWEEN $7000 AND $10000 TO REPAIR. THIS TOOK PLACE ON SEP 20 2016. THE CAR IS STILL SITTING IN MY DRIVEWAY SINCE I HAVE BEEN IN AND OUT OF WORK FOR THE LAST YEAR AND HAD TO MOVE IN THE MEANTIME.

11/29/2017
Components: POWER TRAIN
Incident Date: 07/05/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWFV7AJ1BW******
Summary

ROUGH UP AND DOWN SHIFTS WITH THE DSG TRANSMISSION. I COMPLAINED SEVERAL TIMES OVER THE LAST 4-5 YEARS TO VW DEALERSHIPS CLAIMING THAT THE TRANSMISSION WAS MAKING HORRIBLE CLUNKING AND CLANKING SOUNDS IN LOWER GEARS, AND WOULD HAVE ROUGHER THAN USUAL SHIFTS NORMALLY IN REVERSE TO DRIVE, AND SECOND GEAR TO FIRST GEAR, OR FIRST GEAR TO NEUTRAL. THEY ALL BUT IGNORED IT AND BLAMED IT ON BEING THE "NATURE OF THE CAR" AND TO "GET USED TO IT". THIS POSES AN ISSUE THOUGH AS THE TRANSMISSION IS SOMETIMES SLOW OR HESITANT TO GIVE POWER OR IT'LL CUT POWER UNEXPECTEDLY... SO FROM A STOP SOME POWER IS PRESENT, BUT CAN CUT OUT FOR A SECOND OR TWO... LEAVING THE DRIVER AND PASSENGERS IN A DANGEROUS POSITION. IT ALSO LURCHES FORWARD FROM A COLD START WHEN SHIFTING INTO DRIVE. IF SOMEONE DID NOT HAVE THEIR BRAKES FULLY APPLIED, THEY COULD EASILY HIT SOMEONE OR SOMEONE'S PROPERTY FROM THIS TRAIT. NOW THAT THE CAR IS WELL OUT OF THE 5 YEAR POWERTRAIN WARRANTY, VW TECHS ONLY NOW RECOGNIZE A PROBLEM WITH THE DSG MECHATRONICS UNIT, THE SAME PART THAT HAS AN OPEN RECALL FOR 10YR/100K ON PREVIOUS MODELS OF THE GTI (2006-2010), AND ALSO REPORTED PROBLEMS ON NEWER MODELS AS WELL (2014+). VW REFUSES TO EXTEND ANY COVERAGE TO THE MK6 GENERATION, AND WANT A TOTAL OF $2400 TO REPLACE THE FAULTY MECHATRONICS UNIT. ONCE AGAIN, VW REFUSES TO LEARN FROM THEIR MISTAKES AND USES FAULTY PARTS ON NEWER CARS AND WHEN THEY TOO BEGIN TO SHOW ISSUES, THEY TURN THEIR BACK ON THEIR CUSTOMERS. VW MIGHT AS WELL ADD MECHATRONICS REPLACEMENT ON DSG EQUIPPED VEHICLES AS PART OF THEIR REGULAR MAINTENANCE. I HAVE LOST ALL FAITH IN THIS CAR BRAND.

11/29/2017
Components: UNKNOWN OR OTHER
Incident Date: 11/02/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWFV7AJ1BW******
Summary

THIS IS MY THIRD VOLKSWAGEN GTI IN THREE YEARS, AND FOR THE SECOND TIME IN THE 6 YEARS I'VE OWNED THIS CAR, THE HEADLINER HAS DETACHED AND FALLEN DOWN ONTO PASSENGER. THREE TIMES IF YOU COUNT THE SUNROOF VISOR SHADE CLOTH. THIS HAPPENED ON BOTH PREVIOUSLY OWNED VW MODELS AS WELL. VOLKSWAGEN IS INCAPABLE OF MAKING A QUALITY CLOTH LINER FOR THE DOORS, ROOF, AND OTHER COMPONENTS COVERED BY THEIR FABRICS/UPHOLSTERY. VW CLAIMS THIS IS TYPICAL WEAR AND TEAR AND NOT A FAULT OF THEIR COMPONENTS, BUT THEN WHY DOES IT OCCUR EVERY THREE YEARS ON EVERY SINGLE MODEL THEY PRODUCE?

11/29/2017
Components: UNKNOWN OR OTHER
Incident Date: 07/15/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWFV7AJ1BW******
Summary

THIS IS MY THIRD VOLKSWAGEN MODEL, PARTICULARLY GOLF GTI MODEL IN TEN YEARS, AND FOR THE THIRD TIME, LIKE CLOCKWORK, THE AIR CON HAS DIED BEFORE 48K MILES ON THE ODOMETER. ALL SIGNS POINT TO A FAULTY SENSOR ON THE COMPRESSOR THAT DIES, AND TYPICALLY SHRAPNELS THE COMPRESSOR, DRY, AND OTHER CRITICAL AIR CON SYSTEMS, CAUSING ZERO COLD AIR TO BLOW. VW HAS A RECALL OR AN OPEN TSB FOR THIS FAULTY SENSOR AND THE PARTS AFFECTED BY IT ON PREVIOUS MODELS AFTER SEVERAL COMPLAINTS, BUT REFUSES TO EXTEND ANY COMPENSATION OR ASSISTANCE FOR THE FACELIFTED MK6 GENERATION. VW IS CHEAPENING OUT AND USING THE SAME EXACT PARTS AS BEFORE, AND HOPING TO SLIDE UNDER THE RADAR TO AVOID HAVING TO SHELL OUT COSTS TO FIX AND REPAIR FOR THE NEWER GENERATIONS. THIS IS ABSURD. VW SHOULD BE ASHAMED FOR PUTTING SUCH A FLAWED COMBINATION OF INEPT SYSTEMS TOGETHER AND CALL IT "THE PEOPLE'S CAR". WHAT A JOKE.

11/22/2017
Components: ENGINE
Incident Date: 11/08/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWGV7AJ4BW******
Summary

I TRIED TO START MY CAR, WHICH WAS PARKED IN THE DRIVEWAY; THE BATTERY WAS WORKING FINE, BUT THE ENGINE WOULD NOT START. I HAD IT TOWED TO A VW MECHANIC THE NEXT MORNING, 11/9/17. THE VW MECHANIC INFORMED ME THAT MY TIMING TENSIONER CHAIN HAD BROKE CAUSING MY PISTONS TO CRASH INTO ONE ANOTHER, CAUSING MY ENGINE TO NOT WORK AND NEED A TOTAL REBUILD. MY CAR HAD GIVEN NO WARNING, NO ENGINE LIGHTS, NOTHING TO ALLUDE TO AN IMPENDING CATASTROPHIC ISSUE INVOLVING MY ENGINE. MY CAR ONLY HAS 59,000 MILES ON IT, PREMATURE FOR THIS ISSUE - ESPECIALLY WITH NO WARNING. THIS ISSUE IS NOT PROTECTED BY WARRANTY.

11/18/2017
Components: ENGINE
Incident Date: 05/05/2017
Crash: No
Fire: No
Summary

MY VW GTI HAS A FAILING TIMING CHAIN TENSIONER THAT CAUSED MY VALVES TO COLLIDE WITH PISTONS AND REQUIRED A REBUILD OF THE ENGINE (EXCLUDING TIMING CHAIN). THE ENGINE IS NOT TIMED CORRECTLY AND HAS LOST A TON OF POWER AND IS RATTLING, IF I CONTINUE TO DRIVE IT WILL MOST LIKELY CAUSE THE ENGINE TO SEIZE AGAIN. THE VEHICLE WAS STATIONARY AND INITIALLY BROKE UPON TURNING IT ON.

11/16/2017
Components: ENGINE
Incident Date: 08/15/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWHV7AJ2BW******
Summary

60K MILES TIMING CHAIN TENSIONER FAILED AT IDLE IN MY GARAGE CAUSING CATASTROPHIC ENGINE DAMAGE. VWOA DECLINED ASSISTANCE DESPITE TSB EXISTING FOR UPDATED PART. VWOA CITED REASON OF FAILURE AS IMPROPER MAINTENANCE. ALL MY MAINTENANCE WAS DONE ON TIME OR EARLY AT VW DEALERS WITH THE EXCEPTION OF 3 OIL CHANGES I PERFORMED MYSELF WITH RECOMMENDED OIL. THE RATE OF FAILURE IS EXTREMELY HIGH AND CUSTOMERS ARE NOT BEING INFORMED THAT AN UPDATED PART EXISTS. I BROUGHT THIS CAR INTO THE DEALER TWICE FOR CAMSHAFT CORRELATION CODES WHICH WERE VERIFIED AND I WAS TOLD IT'S NORMAL OPERATION. THIS COST ME $3000 TO REPAIR. ALSO WARRANTY EXTENSIONS ON OTHER PARTS ARE NOT DISCLOSED WHEN YOU RUN YOUR VIN ON VW'S WEBSITE. FRAUDULENT CONCEALMENT IS BEING COMMITTED. IF THIS HAPPENED WHILE THE VEHICLE WAS IN MOTION A CRASH COULD HAVE OCCURRED AS ALL POWER WAS LOST.

09/08/2017
Components: POWER TRAIN
Incident Date: 09/06/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWHV7AJ8BW******
Summary

CHECK ENGINE LIGHT CAME SUDDENLY CAME ON. ENGINE HAD A HARD TIME STARTING. THERE WAS A NOTICEABLE ROUGHNESS TO THE MOTOR WHILE RUNNING. BROUGHT IT TO THE MECHANIC THE FOLLOWING DAY AND FOUND MANY CODES WERE UP. DIAGNOSIS IS BROKEN TIMING CHAIN TENSIONER. RESULTING IN AN. ENGINE FAILURE . MECHANIC SAID IT CANNOT BE REPAIRED AND WILL NEED A NEW ENGINE. ODOMETER IS ONLY 76K

08/14/2017
Components: ENGINE
Incident Date: 08/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWFD7AJ6BW******
Summary

TIMING CHAIN TENSIONER FAILURE. STARTED THE CAR ONE MORNING AND RAN EXTREMELY ROUGH AND WOULDN'T STAY RUNNING. DEALER WANTS %6000 TO REBUILD ENGINE OR $7000 FOR A REMANUFACTURED ENGINE. CAR HAS 80K MILES ON IT.

07/15/2017
Components: POWER TRAIN
Incident Date: 07/06/2017
Crash: No
Fire: No
Summary

(DSG AUTOMATIC) HARSH SHIFTING FROM PARK TO REVERSE, AND FROM REVERSE TO DRIVE. HESITATION FROM A STOP TO GO. CAR FEELS LIKE IT SHUDDERS OR JERKS FROM A STOP TO GO, AND WHEN BRAKING TO A STOP. DEALER STATES IT'S A FAULTY MECHATRONICS UNIT AND NEEDS TO BE REPLACED. SAME ISSUES THAT PLAGUED THE LAST GENERATION OF VEHICLES, AND VW WAS FORCED TO ISSUE A RECALL DUE TO SAFETY CONCERNS. DEALER TRIED TO GET VW TO COVER COST OF REPAIR, BUT THEY REFUSED. DEALER WANTS $2500 TO REPAIR. VEHICLE CURRENTLY HAS 47,346 MILES. CURRENTLY DISCUSSING LEGAL ACTION WITH AN ATTORNEY. *TR

04/08/2017
Components: SEAT BELTS
Incident Date: 04/08/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWFV7AJ1BW******
Summary

SEAT BELT ROLLER FAILURE. CAME HOME FROM RUNNING A FEW ERRANDS, CAR HAS ABOUT 43K MILES ON IT, AND I NOTICED THE SEAT BELT WOULD NOT RETRACT FULLY. I TRIED TO PULL IT AND GET IT TO FUNCTION CORRECTLY, BUT IT WOULDN'T BUDGE IN OR OUT. AFTER A FEW TRIES, I MANAGED TO GET IT TO RELEASE FULLY, BUT IT STILL WILL NOT RETRACT FULLY. SEEMS LIKE REPLACEMENT OF THE ROLLER IS NEEDED TO REPAIR.

08/15/2016
Components: ENGINE
Incident Date: 07/05/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWGD7AJOBW******
Summary

THE VEHICLE STALLED SUDDENLY WHILE DRIVING IN A PARKING LOT. THE CHECK ENGINE LIGHT DID NOT APPEAR, NOR DID ANY FAULT CODES. THE DISCOVERED CAUSE WAS AN OIL SCREEN IN THE CAMSHAFT ADJUSTER BRIDGE THAT CAME APART INSIDE THE TIMING CHAIN HOUSING, CAUSING THE ENGINE TO COME OUT OF TIMING. THIS CAUSED SIGNIFICANT DAMAGE TO THE CYLINDER HEAD, LEADING TO A REPLACEMENT AT A COST OF $7400. THIS IS AN ISSUE THAT VOLKSWAGEN IS AWARE OF AN HAS ISSUED A REDESIGNED REPLACEMENT PART FOR. UNFORTUNATELY, THEY HAVE NOT INFORMED THE OWNERS OF THE AFFECTED VEHICLES OF THE PROBLEM AND THE POTENTIAL DANGER ASSOCIATED WITH IT IF THE PART FAILS. IF I HAD BEEN DRIVING ON THE FREEWAY AT 65-70 MPH IN TRAFFIC, IT WOULD HAVE BEEN A DANGEROUS SITUATION.

04/07/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/02/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWDM7AJXBW******
Summary

CAR BUCKED AND SHUT OFF MULTIPLE TIMES WHILE DROVING VEHICLE. WAS DETERMINED IT WAS DEFECTIVE FUEL PUMP.

03/25/2016
Components: ENGINE
Incident Date: 03/25/2016
Crash: No
Fire: No
Summary

WHILE ACCELERATING OFF THE RAMP THE CAR STALLED AND STARTED TO SHAKE. IT CREATED A VERY DANGEROUS SITUATION SINCE I ALMOST GOT REAR ENDED. BESIDES, BEING IMMOBILIZED ON THE SIDE OF THE VERY BUSY HIGHWAY IS DANGEROUS AS WELL. IT TURNED OUT THAT ONE OF THE COILS HAVE FAILED AND CAUSED CAR TO SHAKE AND LOOSE THE POWER. COUPLE OF PEOPLE THAT I KNOW EXPERIENCED THE SAME ISSUES WITH THEIR VWS. IN MY CASE THEY WENT AT 54K MILES.

03/11/2016
Components: ENGINE
Incident Date: 03/07/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWGD7AJXBW******
Summary

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN GTI. WHILE PARKED, IT TOOK MULTIPLE ATTEMPTS TO START THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN TENSIONER FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,900.

01/19/2016
Components: ENGINE
Incident Date: 01/07/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWGV7AJXBW******
Summary

WALKING OUT TO MY VEHICLE IN SUB-FREEZING WEATHER TO RETURN HOME, I ATTEMPTED TO START THE VEHICLE AND WHEN THE ENGINE CAUGHT IT MADE A LOUD RATTLE AND DIED QUICKLY. THIS SAME SITUATION OCCURRED ON SUBSEQUENT IGNITION CYCLES ALL WITH THE SAME RESULT. VW HAS RELEASED A SERVICE BULLETIN PERTAINING TO THIS COMMON ISSUE WHICH IS TO CHECK THE TIMING CHAIN TENSIONER. WHEN THIS TENSIONER FAILS IT CAN RENDER THE ENGINE USELESS. I HAVE REMOVED THE TIMING CHAIN COVER AND THE TENSIONER HAS FAILED AND DOES NOT HOLD TENSION TO THE CHAIN. VW SHOULD TAKE RESPONSIBILITY TO FIX THIS ISSUE IN CUSTOMER VEHICLES AS IT IS A KNOWN DEFECTIVE PART THAT THEY ARE UNWILLING TO REPAIR OR AID IN REPAIRING.

01/10/2016
Components: SUSPENSION,ENGINE
Incident Date: 01/08/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWGD7AJ8BW******
Summary

I'VE HAD QUITE A FEW PARTS ON THIS CAR REPLACED. 2 DEFECTIVE WATER PUMPS, 2 DEFECTIVE CLUTCHES, 1 FLYWHEEL, 1 TURBO OIL LINE, DOOR SEALS AND VARIOUS ELECTRONIC SWITCHES. MY CAR IS CURRENTLY SITTING IN THE DEALERSHIP DUE A BLOWN UPPER TIMING BELT COVER GASKET, A LOWER TIMING BELT COVER GASKET AND A SUSPECTED FAULTY OIL PAN GASKET AS WELL. ALL 3 SEALS SEEM TO HAVE SUDDENLY FAILED AT THE SAME TIME AND YET VW DOES NOT WANT TO REPLACE THESE UNDER THE FACTORY POWER TRAIN WARRANTY. THE OTHER REASON MY CAR IS AT THE DEALERSHIP IS FOR "STRETCHED" SUB-FRAME BOLTS. ACCORDING TO VW IT IS PERFECTLY NORMAL FOR THE BOLTS WHICH HOLD THE SUB-FRAME TO THE CAR FOR THESE BOLTS TO STRETCH WITH TIME AND CAUSE THE SUBFRAME TO SHIFT AROUND. THERE ARE TECHNICAL SERVICE BULLETINS ON THE CC, PASSAT AND VARIOUS AUDI MODELS TO HAVE THESE BOLTS REPLACED WHEN A CUSTOMER COMPLAINS AND YET GTI, GOLF AND JETTA DO NOT HAVE TSB AND THE DEALER WANTS TO CHARGE 400$ TO REPLACE THESE BOLTS... AGAIN ITEM NOT UNDER WARRANTY.

12/22/2015
Components: POWER TRAIN
Incident Date: 12/22/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWED7AJ9BW******
Summary

CLUTCH MAKES A LOUD METALLIC GROANING SOUND WHEN ENGAGING FIRST GEAR OR REVERSE. LOUDEST ON COLD DAYS AND WHEN DRIVING THE CAR FOR THE FIRST TIME EVERY DAY. HAS BEEN OCCURRING FOR THE PAST YEAR. MANY OTHERS HAVE REPORTED THIS ISSUE ONLINE AND VW HAS ISSUED A TECHNICAL SERVICE BULLETIN REGARDING THE ISSUE. THEY HAVE ADMITTED THAT THIS ISSUE IS DUE TO A FAULTY CLUTCH ASSEMBLY/THROWOUT BEARING AND HAVE ISSUED A REDESIGNED PART TO FIX THE PROBLEM, BUT THEY ARE STILL VERY INCONSISTENT IN COVERING THE COST OF REPLACEMENT FOR THE DEFECTIVE PART.

12/15/2015
Components: EXTERIOR LIGHTING
Incident Date: 12/15/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWGD7AJ2BW******
Summary

INTERMITTENT, PARTIAL OR FULL LOSS OF OF EXTERIOR LIGHTING. WARNING LAMP INSIDE DID PROVIDE THE NAMES OF MULTIPLE, RANDOM LIGHTS THAT HAD FAILED, SOMETIMES ACCURATE, OTHER TIMES INACCURATE. LIGHTS WOULD FAIL AT RANDOM WHILE THE CAR WAS IN MOTION. FUSE F16 OVERHEATED AND MELTED THE FUSE BOX EXACTLY AS DESCRIBED IN NHTSA CAMPAIGN ID NUMBER: 13V569000, AND VW SAFETY RECALL 97Z9. VOLKSWAGEN ASSURED ME THE PARTS ARE NOT RELATED AND THAT THE TIGUAN RECALL DOES NOT AFFECT MY MODEL, BUT COME ON.

05/28/2015
Components: ENGINE
Incident Date: 05/22/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWGD7AJ9BW******
Summary

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN GTI. WHILE THE VEHICLE WAS AT THE DEALER FOR ROUTINE MAINTENANCE, THE TECHNICIAN DISCOVERED THAT THE WATER PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

12/04/2014
Components: ENGINE
Incident Date: 11/24/2014
Crash: No
Fire: No
Vehicle Identification Number: WVWFV7AJ1BW******
Summary

VEHICLE SUDDENLY BEGAN SPUTTERING, AND STRUGGLING TO MAKE POWER AFTER BEING STARTED AND DRIVEN DOWN A STREET AT LOW SPEEDS. ECM AND ECU BOTH THREW CODES PERTAINING TO A CYLINDER MISFIRE. REPLACED SPARKPLUGS. MISFIRE REMAINED. IDENTIFIED AS IGNITION COIL PACK, WHICH IS AN EXTREMELY COMMON ISSUE ON THIS MODEL. PREVIOUS GENERATIONS OF THE SAME CAR REPORT RECALL NOTICES. THIS GENERATION UNFORTUNATELY MISSED THE RECALL SO FAR, AND HAS SEVERAL THREADS ON NOTED FORUMS PERTAINING TO OTHERS WHO HAVE HAD PROBLEMS AS WELL WITH THE FAULTY COIL PACKS. VWOA ALLUDED TO BEING AWARE OF THE ISSUE WHEN CONTACTED, BUT DID NOT OFFER FULL COMPENSATION. VEHICLE IS OUT OF BUMPER TO BUMPER WARRANTY. NOT COVERED AS "ENGINE COMPONENT" UNDER POWERTRAIN WARRANTY. *TR

11/09/2014
Components: POWER TRAIN,ENGINE
Incident Date: 11/06/2014
Crash: No
Fire: No
Summary

CAME OUTSIDE TO A FAILED WATER PUMP. THIS IS A COMMON PROBLEM WITH VARIOUS VOLKSWAGENS. MANY SHOP TECHS ARE VERY FAMILIAR WITH THIS ISSUE. IT IS UNSAFE FOR THE DRIVER AND OTHER CARS. THERE IS A CHANCE THE PUMP COULD FAIL WHILE DRIVING OR A PERSON MAY NOT NOTICE THE COOLANT ON THE GROUND. THAT CAN LEAD TO THE CAR OVERHEATING AND CAUSING EXPENSIVE DAMAGE. YOU COULD ALSO BE LEFT STRANDED ON THE SIDE OF THE ROAD. ANY INSTANCE WHEN A PERSON OR CAR ARE LEFT ON THE SIDE OF THE ROAD IS A ROAD AND HEALTH RISK. ALSO WHEN THESE PUMPS FAIL THEY OFTEN LEAK COOLANT. THE COOLANT IS NOT SAFE FOR THE ENVIRONMENT. WHEN THE PUMPS DO GET REPLACED THE ISSUE OFTEN COMES BACK REPEATEDLY. THIS IS PARTLY DUE TO THE POOR DESIGN OF THE SYSTEM. A REVISION OF THE WATERPUMP SHOULD BE MADE. ALSO AN EXTENSION ON THE WARRANTY OF SAID PART SHOULD BE MADE FOR OWNERS. THIS IS A SIGNIFICANT PROBLEM THAT NEEDS TO BE TAKEN CARE OF. FOR PERSONAL AND ENVIRONMENTAL RISKS. *TR

11/05/2014
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/04/2014
Crash: No
Fire: No
Vehicle Identification Number: WVWHD7AJ2BW******
Summary

ENGINE WILL STALL AND DIE WITHIN 5-20 SECONDS AFTER STARTING. HAPPENS ON A WARM ENGINE AFTER IT SITS FOR 45-60 MINUTES. HAPPENED MULTIPLE TIMES, EACH AFTER ENGINE HAS REACHED OPERATING TEMPERATURE. THIS IS POTENTIALLY A DEADLY PROBLEM IF THE CAR DIES ON A STREET, AS IT WON'T STEER OR HAVE PROPULSION! HAD IT SEEN AT VW DEALER: THEY SUSPECT IT IS THE "IN-TANK FUEL PUMP" BUT THIS PART IS NOT COVERED UNDER DRIVETRAIN WARRANTY? I CALLED VW CUSTOMER SERVICE BUT THEY SAID THEY CAN'T HELP ON THIS $834 REPAIR. I'M PERPLEXED HOW A FUEL PUMP GOES BAD ON A 2011 WITH ONLY 45K MILES, AND THAT A VITAL COMPONENT THAT WILL MAKE THE CAR STALL & DIE IS NOT COVERED UNDER DRIVETRAIN WARRANTY. THIS IS A POTENTIALLY DEADLY PROBLEM IF IT DIES SUDDENLY AND CARS FOLLOWING CANNOT SWERVE AROUND. VERY DISAPPOINTED. THIS WILL BE MY LAST VW, EVER. IF YOU OWN A VW WITH 2.0 TSI YOU SHOULD LOOK INTO THIS. *TR

08/11/2014
Components: ENGINE
Incident Date: 08/04/2014
Crash: No
Fire: No
Vehicle Identification Number: WVWHV7AJ6BW******
Summary

WHEN THE ENGINE IS RESTARTED AFTER IT HAS BEEN STOPPED, BUT BEFORE IT HAS FULLY COOLED DOWN, THE ENGINE OFTEN STALLS DIRECTLY AFTER AN ENGINE START. *TR

07/29/2014
Components: ENGINE
Incident Date: 07/25/2014
Crash: No
Fire: No
Vehicle Identification Number: WVWED7AJ8BW******
Summary

MY 2011 VW GTI WITH ONLY 38000 MILES LOST FIRST IGNITION COIL. THERE ARE MULTIPLE RECALL FROM VW FOR THIS PART, BUT NOT FOR THIS MODEL YEAR. AS RESULT, VEHICLE LOOSING POWER DURING DRIVING. *JS

04/24/2014
Components: STEERING
Incident Date: 04/15/2014
Crash: No
Fire: No
Vehicle Identification Number: WVWED7AJ7BW******
Summary

LOSS OF STEERING CONTROL AT HIGHWAY SPEEDS WHEN TRYING TO CHANGE FROM ONE LANE TO ANOTHER.TOOK IT TO THE DEALER. THEY FOUND THE SAME ISSUE. THEY REPLACED: 1K1-423-055-MX STEERING AND CORE RETURN, 1K0-498-970-A REPAIR SET, 1K1-971-111-AJ STEERING RACK WIRING HARNESS THEY TOLD ME THEY HAD NEVER SEEN ANYTHING LIKE THAT BEFORE. *TR

03/08/2014
Components: SERVICE BRAKES
Incident Date: 03/04/2014
Crash: No
Fire: No
Vehicle Identification Number: WVWED7AJ5BW******
Summary

I WAS DRIVING NO A DOWNHILL INCLINE PICKING UP SPEED BUT NO MORE THAN 40 MPH. I HAD MY DAUGHTER IN THE BACK OF MY CAR, AND REALIZED THE BRAKES WERE NOT WORKING THE WAY THEY SHOULD. I HAVE A STANDARD SHIFT CAR AND DOWNSHIFTED QUICKLY FROM 6TH GEAR TO 3RD GEAR AND HAD TO PUT MY WHOLE WEIGHT ON THE BRAKE TO STOP THE CAR AND KEPT MY HAND ON THE E-BRAKE AS MY LAST RESORT. FORTUNATELY NO ONE WAS HURT, BUT THE EXPERIENCE WAS NOT A GOOD ONE. I TOOK IT TO THE DEALERSHIP TO HAVE IT CHECKED. THE TECH STATED IT WAS THE BRAKEBOOSTER AND A PIN WITHIN THE PUMP THAT CAME LOOSE. I ASKED HIM IF IT WAS A USER ERROR, HE SAID NO, BUT HAD REPLACED THE "BRAKE BOOSTER" WITH A BRAND NEW ONE. IT WAS UNDER WARRANTY, BUT SOMETHING LIKE THIS I FEEL SHOULD NOT FAIL AT 34K MILES, ESPECIALLY WHEN I HAVE VALUABLE PASSENGERS SITTING IN THE CAR. *TR

02/26/2013
Components: POWER TRAIN
Incident Date: 02/09/2013
Crash: No
Fire: No
Vehicle Identification Number: WVWHD7AJ7BW******
Summary

FALSE NEUTRAL WITH DSG TRANSMISSION: I WAS IN MANUAL MODE WHEN I DOWNSHIFTED AS I CAME INTO A CORNER. ONCE AROUND THE CORNER I DEPRESSING THE THROTTLE, THE ENGINE BEGAN TO REV FREELY AS IF IN NEUTRAL FOR SEVERAL SECONDS. I WAS ABLE TO REGAIN POWER BY ALLOWING THE RPM TO DROP TO IDLE, THEN DOWN SHIFTING INTO SECOND. THIS ISSUE HAS ONLY HAPPENED ONCE IN 19K MILES SLOW REACTION WITH DSG TRANSMISSION: WHILE MOVING AND COMING TO A ROLLING STOP AND THEN ACCELERATING TO PROCEED, THE TRANSMISSION WOULD NOT SHIFT INTO A LOWER GEAR. THIS ISSUE HAPPENS ALL THE TIME. *TR

01/09/2013
Components: VISIBILITY/WIPER
Incident Date: 11/01/2011
Crash: No
Fire: No
Vehicle Identification Number: WVWGV7AJ0BW******
Summary

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, CONDENSATION COVERED ALL OF THE WINDOWS PREVENTING HIM FROM SEEING THE ROADWAY. THE DEALER WAS NOTIFIED FIVE TIMES AND EACH TIME THE FAILURE RECURRED. THE DEALER CONTACTED THE TECHNICAL SUPPORT DEPARTMENT, WHO INSTRUCTED THEM TO TEST A SIMILAR VEHICLE. THE TEST WAS PERFORMED AND THE FAILURE ALSO OCCURRED ON THE SECOND VEHICLE. THE MANUFACTURER WAS NOTIFIED BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 10,000.

10/24/2011
Components: POWER TRAIN
Incident Date: 11/17/2010
Crash: No
Fire: No
Summary

WHEN ACCELERATING AFTER HAVING SLOWED DOWN FOR A TURN, THE CLUTCH FAILS TO ENGAGE AND I GET A FALSE NEUTRAL. THE RPM GOES ALL THE WAY TO 5000, 6000, BUT THE CAR DOESN'T SPEED UP BECAUSE IT'S IN NEUTRAL, EVEN WHEN THE GEAR SELECTOR IS IN D. THIS IS DIFFICULT TO REPLICATE BECAUSE IT HAPPENS SPONTANEOUSLY. VOLKSWAGEN REFUSES TO RECOGNIZE PROBLEM BECAUSE IT CANNOT BE IMMEDIATELY REPLICATED AT THE DEALERSHIP. *TR

10/21/2011
Components: POWER TRAIN
Incident Date: 10/21/2011
Crash: No
Fire: No
Vehicle Identification Number: WVWHV7AJ1BW******
Summary

FALSE NEUTRAL WITH DSG TRANSMISSION: I HAD SOMETHING SCARY HAPPEN THIS MORNING. NEXT TO MY HOUSE, WHERE I PULL OUT AND MAKE A LEFT ON TO A 4 LAND ROAD, TRAFFIC IS COMING AROUND A MOSTLY BLIND CURVE AT 50MPH. I HAVE TO PULL OUT ACROSS TRAFFIC AND GO LEFT ONTO THIS ROAD (WHICH HAS A MEDIAN). THIS MORNING I PRESSED THE GAS FOR A VERY LIGHT ACCELERATION, AND IT PULLED OUT JUST A LITTLE BIT AND WHEN IT WENT TO SECOND IT DIDN'T ENGAGE... IT WENT TO NEUTRAL. I WAS ONLY 1/2 WAY ACROSS THE FIRST LANE OF TRAFFIC. MY CAR BARELY ROLLED OUT OF THE WAY OF CROSS TRAFFIC. THE ENGINE WOULD REV, BUT NO GEARS WERE ENGAGED. THE STICK WAS IN D. ONCE THE CAR ROLLED DOWN TO ABOUT 2MPH AND I LET THE RPMS DROP DOWN TO IDLE, 1ST GEAR ENGAGED AND I WENT ABOUT MY BUSINESS. IT HAD LITERALLY *JUST* ENOUGH ROLL TO GET ME OUT OF THE WAY OF A CAR THAT WAS HEADING AT MY DRIVERS SIDE DOOR AT 50MPH, AND THE DRIVER WAS NOT EXPECTING A CAR TO PULL OUT AND STOP IN FRONT OF IT (THEY WEREN'T SLOWING DOWN). IF IT DIDN'T HAVE THAT SMALL AMOUNT OF ENERGY FROM 1ST GEAR TO ROLL OUT OF THE WAY, I CAN'T IMAGINE IT WOULD HAVE BEEN GOOD. IT WAS QUITE FRIGHTENING. *TR

10/21/2011
Components: POWER TRAIN
Incident Date: 10/19/2011
Crash: No
Fire: No
Vehicle Identification Number: WVWHD7AJ8BW******
Summary

I WAS MERGING ONTO THE 5 SOUTH FREEWAY FROM THE 110 SOUTH FREEWAY, SHIFTING THE AUTOMATIC TRANSMISSION MANUALLY. AFTER SHIFTING INTO THIRD GEAR AND DEPRESSING THE THROTTLE, THE ENGINE BEGAN TO REV FREELY AS IF IN NEUTRAL FOR SEVERAL SECONDS. SINCE THE CAR WAS COASTING AND UNRESPONSIVE, I BEGAN TO LOSE SPEED WHILE MERGING. I WAS ABLE TO REGAIN POWER BY SHIFTING INTO NEUTRAL, THEN SHIFTING BACK INTO DRIVE AND DOWNSHIFTING MANUALLY. THIS COULD HAVE BEEN AN ACCIDENT VERY EASILY IF THERE WAS MORE TRAFFIC. *TR

10/20/2011
Components: POWER TRAIN
Incident Date: 09/05/2011
Crash: No
Fire: No
Vehicle Identification Number: WVWHV7AJ4BW******
Summary

WHILE MOVING AND COMING TO A STOP AND THEN ACCELERATING TO PROCEED, THE TRANSMISSION WOULD REV BUT THE CAR WOULD NOT MOVE. THE CAR WAS IN DRIVE ONLY WAY TO FIX THE SITUATION AT THE TIME IS TO COME TO A COMPLETE STOP AND TRY TO ACCELERATE AGAIN. *TR

09/26/2011
Components: POWER TRAIN
Incident Date: 09/26/2011
Crash: No
Fire: No
Vehicle Identification Number: WVWFV7AJ4BW******
Summary

I OWN A 2011 VW GTI 2-DOOR DSG. I HAVE EXPERIENCED A "FALSE NEUTRAL" ABOUT 10 TIMES IN THE 2 MONTHS I HAVE OWNED THIS CAR. SPECIFICALLY, IT HAPPENED TWICE ON 08/27/2011, ONCE ON 9/25/2011, ONCE ON 9/26/2011. EACH TIME I HAVE BEEN IN MANUAL MODE...IT OCCURS WHEN I AM COASTING TO EITHER SLOW DOWN OR STOP...THEN ATTEMPT TO ACCELERATE...THOUGH THE CAR MFD TELLS ME IT IS IN GEAR (I.E. 3), THE CAR IS IN NEUTRAL...THE ACCELERATOR DOES NOTHING BUT REV THE ENGINE...THE CAR REMAINS COASTING. I HAVE TO TAKE THE SHIFTER OUT OF MANUAL MODE, AND PLACE IT INTO D...AND WAIT ABOUT A SECOND OR TWO WITHOUT TOUCHING THE ACCELERATOR IN ORDER FOR A CLUTCH TO ENGAGE A GEAR AND ALLOW ME TO MOVE. ON 8/27, BOTH TIMES IT HAPPENED WHEN TRYING TO COMPLETE A LEFT HAND TURN ON A GREEN...A DANGEROUS SITUATION TO FIND YOUR CAR BEING IN NEUTRAL. I HAVE BROUGHT MY CAR TO THE DEALERSHIP, THEY REFUSE TO HELP ME BECAUSE THEY WERE UNABLE TO REPLICATE THE ISSUE ON AN APPROXIMATE 5 MILE TEST DRIVE. I TALKED TO VW OF AMERICA, AND THEY WON'T HELP UNLESS A DEALER CAN REPLICATE IT...THEY SAID IT COSTS TOO MUCH MONEY. THIS IS A TERRIBLE SAFETY ISSUE...AND THEY ARE WORRIED ABOUT THE MONEY. I OFFERED TO SHOW THEM A VIDEO OF IT HAPPENING TO SOMEONE ELSE...IT IS POSTED ON YOUTUBE...AND THEY FLAT OUT REFUSED. THEY SAID IT WOULDN'T HELP IN MY CASE...AND THAT IT WOULD PROVE NOTHING. HERE IS A LINK TO THE YOUTUBE VIDEO: HTTP://WWW.YOUTUBE.COM/WATCH?V=8TQODOILKYK - EVEN IF I COULD TAKE A VIDEO OF IT HAPPENING TO ME IN MY CAR, THEY SAID THAT WOULDN'T HELP...AS IT WOULD HAVE TO HAPPEN IN FRONT OF A VW TECH FOR IT TO BE DIAGNOSED. I HAVE A SECOND APPOINTMENT WITH A DIFFERENT DEALERSHIP NEXT WEEK, THEY WILL KEEP MY CAR FOR A FEW DAYS AND TRY TO REPLICATE IT. I DON'T KNOW WHAT ELSE TO DO. UPDATED ON 9/26/2011. *TR

09/14/2011
Components: POWER TRAIN
Incident Date: 09/05/2010
Crash: No
Fire: No
Vehicle Identification Number: WVWHV7AJ2BW******
Summary

FROM SECOND DAY OF OWNERSHIP VEHICLE HAS HAD TRANSMISSION (DSG AUTOMATIC) PROBLEMS. AT WELL OVER 40 OCCURRENCES (IN 30,000 MILES) THE TRANSMISSION WILL SLIP INTO NEUTRAL WHEN SLOWING TO A RATE OF 10MPH OR LESS AND THEN TRYING TO ACCELERATE, CAUSING AN EXTREMELY UNSAFE CONDITION. ONE INSTANCE A COLLISION WAS AVOIDED BY ANOTHER MOTORIST SWERVING ONTO THE SIDEWALK TO MISS MY VEHICLE AND ALMOST STRUCK A PEDESTRIAN WHEN MY TRANSMISSION WENT INTO NEUTRAL AND I COASTED INTO THE INTERSECTION. ANOTHER SYMPTOM OF THE TRANSMISSION IS THAT THE CAR WILL GO INTO NEUTRAL AT HIGHWAY SPEED. AT 65-70MPH IT WILL WITHOUT WARNING OR NOTICE GO INTO NEUTRAL AND SOMETIMES WILL NOT GO BACK INTO GEAR UNTIL THE VEHICLE HAS COME TO A COMPLETE STOP. I HAVE HAD THE CAR INTO THE DEALER MANY TIMES AND IT IS THE SAME STORY AGAIN AND AGAIN, UNLESS I CAN REPLICATE THE PROBLEM WITH A MECHANIC IN THE CAR THEY CANT FIX ANYTHING. I BROUGHT THE ISSUE TO THE DEALERS ATTENTION AFTER THE FIRST INCIDENT THE SECOND DAY OF OWNERSHIP AND THEY LOOKED AT IT AND SAID IT IS FINE, AND THAT I'M JUST NOT USE TO THE CAR YET. AFTER TWO ACCIDENTS AVOIDED I NO LONGER FEEL SAFE DRIVING THE CAR AND DO NOT WANT IT. PLEASE DO SOMETHING ABOUT THIS ISSUE BEFORE SOMEONE IS SERIOUSLY HURT! *KB

07/20/2011
Components: POWER TRAIN
Incident Date: 06/18/2011
Crash: No
Fire: No
Vehicle Identification Number: WVWHV7AJ5BW******
Summary

THE VEHICLE IS A 2011 VOLKSWAGEN GTI EQUIPPED WITH A DSG TRANSMISSION. THE GTI IS NOT OFFERED AS CHOICE WHEN SELECTING VEHICLE MODEL USING THIS ON-LINE COMPLIANT FORM. OCCASIONALLY THE VEHICLE FAILS TO ACCELERATE OR ACCELERATES VERY SLOWLY WHEN ATTEMPTING TO MOVE FORWARD FROM A COMPLETE STOP. WHEN THIS OCCURS THE ENGINE REVOLUTIONS WILL INCREASE BUT WITH LITTLE OR NO FORWARD MOTION, AS IF THE TRANSMISSION WAS IN NEUTRAL. AFTER SEVERAL SECONDS AT HIGH RPM (~3000 -4000) THE ENGINE REVS DROP, SOMETIMES ABRUPTLY AND THE CAR BEGINS TO ACCELERATE NORMALLY. THIS BEHAVIOR IS INFREQUENT OCCURRING, 6 TIMES OVER ~ 3000 MILES. THIS BEHAVIOR IS A SAFETY CONCERN BECAUSE THERE IS A RISK OF AN ACCIDENT IF IT WERE TO OCCUR WHILE ATTEMPTING TO PULL INTO TRAFFIC. THE VEHICLE HAS BEEN EVALUATED BY THE DEALER BUT THEY HAVE NOT BEEN ABLE TO REPLICATE THE PROBLEM OR FIND ANY DEFECT. *KB

2 Recalls

for 2011 VOLKSWAGEN GTI
04/08/2015
CAMPAIGN NUMBER: 15V483000
AIR BAGS:FRONTAL
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Campaign Number: 15V483000
Manufacture: Volkswagen Group of America, Inc.
Components: AIR BAGS:FRONTAL
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

16/05/2018
CAMPAIGN NUMBER: 18V329000
UNKNOWN OR OTHER
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Campaign Number: 18V329000
Manufacture: Volkswagen Group of America, Inc.
Components: UNKNOWN OR OTHER
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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