2011 Volkswagen Jetta Sportwagen SW FWD

Car horn stopped working followed by an airbag sensor light that won't turn off. Seems like the clock spring failed prematurely?

Car randomly stalls while driving and shuts off without warning in the middle of the road. Immediately is able to turn back on without issues. Took to mechanic and they couldn't find any issues and said the car had zero error codes. This has happened multiple times while driving low speeds, usually when driving stop and go with street lights

Extended warranty expired 6 months before the event. HOWEVEr, I read it as a recall (it was actually warranty) so I took it in BEFORE the warranty expired, there wasn’t a problem with it then so they could not fix it since again it was warranty and not recall. The problem being my horn stopped working. Took it to Volkswagen- they said it was clock spring. Clock spring could also short out my airbags along with other SAFETY issues. Not only am I at extreme risk so are others around me. Obviously it was a problem with others if they extended the warranty. A VW specialist dealing with recall and warranty told me the extension of warranty is different because a recall would mean there’s a safety issue. HOW IS A HORN AND AIR BAG NOT A SAFETY ISSUE?!?! unsure of the exact date I noticed however, it was after extension of warranty.

The vehicle ignition systems skips and locks the steering wheel. The makes the vehicle stops and disabled.

P 205/55R16 Front side tire has developed cracks/cuts along side wall. Bought tires recently from NTB-National Tire & Battery in Forest City, NC. I don't know how safe is to drive like this?

The vehicle turns off by itself while driving.

The spring in the back left suspension fell off/broke. We heard a loud clank on the highway and were able to slowly steer to a local mechanic. The back left of the car sunk over the wheel, he looked under and told us the issue. And in fact, the same thing happened when we first bought the car to the front left suspension and we were reimbursed by VW Van Nuys. VW Ventura replaced the front two suspension systems. VW Seaside currently has the car and will be replacing the back two suspension systems. We looked up the issue, and many other drivers with this make and model have had the suspension springs go out, a rare and dangerous issue. There were no warning messages prior to failure and if the spring had punctured the tire it could have caused an accident and risked lives.

Vehicle hesitates on takeoff. It's a huge safety concern. When you push the throttle from a stand still or low speed, it doesn't respond..

My car would randomly stall while driving, happens both when braking and not braking. When it stalls steering wheel locks up, cannot press gas pedal, and brakes stop working almost. This is incredibly dangerous because while on a road at 50mph+ and my car suddenly stops it can cause a serious accident. The dealer has been able to reproduce it multiple times, and has said it is a common problem. The only warning light that switched on was the battery light after it had stalled. Currently at the VW dealership and was told that it was the fuel filter, was not the problem and car continued to stall more. Not only was a good part replaced but created an even more dangerous situation than before.

This Jetta Sportwagen TDI is one of the "diesel gate" vehicles that was supposedly fixed. However, post fix, the vehicle has been at the dealership for repairs more than it has been on the road for various emissions related issues revolving around the exhaust gas recirculation system and diesel particulate filter. Vehicle is washed regularly, including scrubbing of the chaise pipe ends with heavy duty soot cleaning solution. vehicle takes less than a week to collect enough soot on the tailpipe to cause transference to finger when whipped. This is an indication that an excessive amount of soot is not being properly recirculated by the exhaust gas recirculating system to be rebut in the diesel particulate filter. This also indicates that the "fix" for the cheating emissions system is not doing its job and vehicle is likely emitting particulate and NOX at levels far above legal limits.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WOULD UNLOCK AND LOCK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUBURN VW (3109 AUBURN WAY NORTH, AUBURN, WA 9800,2 253-499-4121) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LOCK ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND SUGGESTED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER TO BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT'S DAUGHTER OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ENGINE FAILED TO TURN OVER AFTER MULTIPLE ATTEMPTS TO START THE VEHICLE, WITHOUT WARNING. THE CONTACT THEN CALLED EASTSIDE VOLKSWAGEN (28400 CHARDON RD, WILLOUGHBY HILLS, OH 44092) WHERE HE WAS INFORMED THAT HE HAD TO PAY FOR A DIAGNOSTIC TEST TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE BATTERY AND THE FUSIBLE LINK WERE REPLACED AND THE FAILURE CEASED. ONCE THE BATTERY AND FUSIBLE LINK WERE REPLACED, THE DOORS BECAME DIFFICULT TO LOCK. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000.

I WAS ON THE HIGHWAY WHEN IT STARTED POURING RAIN. I TRIED TO TURN ON MY WINDSHIELD WIPERS ON THE VW JETTA 2011 AND THEY DID NOT MOVE. I LOST VISIBILITY IN SECONDS AT 50MPH AND THANK GOODNESS, WAS ABLE TO PULL OVER BEFORE ANYONE WAS HURT BUT IT WAS TERRIFYING AND A CLOSE CALL. THE WINDSHIELD WIPERS DON'T WORK IN THE COLD, APPARENTLY, WHICH TO ME SEEMS VERY DANGEROUS!

TL* THE CONTACT CALLED ON BEHALF OF HER DAUGHTER WHO OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE VEHICLE FAILED TO OPERATE WITH THE TRANSMISSION IN THE REVERSE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION DUAL CLUTCH ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER VOLKSWAGEN OF NEW PORT RICHEY LOCATED AT 4719 US-19, NEW PORT RICHEY, FL 34652 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 118,000.

MY LIGHTS FAILED ABRUPTLY. WHEN DRIVING MY CAR PULLS TO THE RIGHT.

HELLO. THERE IS AN ISSUE WITH MY 2011 VW JETTA'S AC SYSTEM. THERE IS AN AWFUL ODOR. IT SMELLS MOLDY AND MUSTY(MUSKY). I WENT TO A DEALER AND THEY TOLD ME TO CHANGE MY AIR FILTER AND A FEW OTHER THINGS. IT WORKED FOR ABOUT 4 DAYS AND THE SMELL CAME RIGHT BACK. I HAVE TALKED TO OTHER JETTA AND A PASSAT OWNER ONE 2012 AND ONE 2013, THEY ALSO HAVE THE SAME ISSUE. AT FIRST MY CAR HAD A BURNING SMELL COMING FROM THE SYSTEM WHEN I STARTED MY CAR AND TURNED THE AIR ON. A FEW MINUTES LATER AN ODOR FILLED MY VENTS. THIS HAPPENED AFTER I PURCHASED MY CAR IN 2013. ABOUT 6 MONTHS LATER. I HAVE CONSTANTLY CHANGED THE FILTERS AND WILL BE GETTING A NEW AIR COMPRESSOR SOON, BUT. I WAS TOLD THAT IT MAY NOT HELP THE SMELL FROM THE SYSTEM. I HAVE BEEN ONLINE SEARCHING TO SEE IF ANY OTHER VW OWNERS HAVE HAD THIS ISSUE AND IT LOOKS LIKE IT IS PREVALENT IN VW VEHICLES FROM AT LEAST 2009-2014. I WOULD HAVE SEARCHED MORE, BUT THERE WERE SO MANY COMPLAINTS FOR VEHICLES MADE THAT I WAS OVERWHELMED. THIS WAS THE FIRST CAR THAT I PURCHASED MYSELF AND I WANTED TO KEEP IT AS LONG AS IT WOULD HOLD OUT. I AM AT OVER 144,000 MILES AND I LOVE THE CAR. I'M WORKING ON CHANGING OUT COMPONENTS THAT HAVEN'T EVEN MESSED UP YET, BECAUSE I KNOW THEY WILL EVENTUALLY. I WANT TO KEEP THIS CAR FOR AS LONG AS I CAN. BUT, I HAVE TRIED EVERYTHING TO FIX THE ODOR AND FOR ME TO FIND OUT THAT THERE IS NOTHING THAT VW CAN DO TO FIX IT, BREAKS MY HEART. HAD I KNOW THAT THIS WAS AN ISSUE WHEN I PURCHASED THIS CAR, I WOULD HAVE NEVER PURCHASED IT. PLEASE LOOK INTO THE CLAIMS OF VW OWNERS ON MULTIPLE WEBSITES. IF YOU NEED A LIST OF WEBSITES, I CAN SEND YOU AN EMAIL OF ALL OF THE ONES THAT I WAS ABLE TO FIND. I ALSO HAVE A CAR FAX FOR MY VEHICLE SOMEWHERE. IT STATES THAT THE VEHICLE NEVER HAD ANY WATER DAMAGE OR ANYTHING LIKE THAT TO WARRANT THE ISSUE IN THE AC SYSTEM. I CAN SEND IT TO YOU IF YOU NEED IT. JUST SEND AN EMAIL.

I WANTED TO FOLLOW UP ON MY PREVIOUS CLAIM. AS STATED IN MY PREVIOUS NOTE, I NOTICED THE ODOR A FEW MONTHS AFTER PURCHASING MY CAR. A FEW YEARS AFTER I GOT MY CAR, I DEVELOPED A MOLD ALLERGY AND IT WAS GETTING HARDER FOR ME TO BREATHE. THE ONLY TIME THE ISSUE OCCURRED WAS WHEN I WOULD DRIVE MY CAR. SO, I HAD TO GO TO THE ALLERGY DOCTOR. THEY DID A FEW TESTS AND FOUND OUT I HAD A MOLD ALLERGY. A FEW WEEKS LATER, I KEPT SMELLING A SMELL FROM MY AC. I ASKED A FRIEND TO COME AND CHECK ON MY AIR FILTER IN MY CAR. HE PULLED IT OUT AND IT WAS FULL OF MOLD. HE TOLD ME THAT THE CAR WAS RETAINING MOISTURE IN MY A/C UNIT AND THAT IT IS PROBABLY WHAT IS HURTING MY ALLERGIES. WITH THAT BEING SAID, I HAVE TO CHANGE MY FILTER AT LEAST ONCE A MONTH. ONE, TO MAKE SURE THAT IT DOESN'T MOLD. TWO, SO THAT I CAN BREATHE. WITH THAT BEING SAID, MY ALLERGIES BECAME WORSE AFTER I DISCOVERED THE MOLD. I HAD TO GO BACK ON MY ALLERGY SHOTS FOR AWHILE. BECAUSE MY ALLERGIES GOT SO BAD, EVEN WITH MY SHOTS AND OTHER MEDICATION, IT MESSED WITH MY BREATHING. SO, I HAD TO HAVE AN IN OFFICE PROCEDURE TO RELEASE SOME OF THE PRESSURE TO HELP ME BREATHE BETTER. ALL OF THIS TO SAY, VW KNOWS THAT THERE IS AN ISSUE WITH THEY AC SYSTEM HOLDING MOISTURE AND IT MAKING THE CAR HAVE A MOLDY SMELL TO IT. THIS IS DANGEROUS FOR PEOPLE WITH ALLERGIES AND WE SHOULD NOT HAVE TO SUFFER, DUE TO A MANUFACTURERS CARELESSNESS. I FEEL AS IF THEY SHOULD REACH OUT TO ANYONE WITH AFFECTED VEHICLE OWNERS AND FIGURE OUT A SOLUTION TO THIS MATTER. I LOVE MY VOLKSWAGEN AND I WANTED TO LOOK INTO PURCHASING ANOTHER ONE, HOPEFULLY AN SUV TYPE, IN A FEW YEARS. BUT, IF THEY CANNOT FIX THIS ISSUE, I MAY NEVER LOOK INTO THEM AGAIN. MY HEALTH IS FAR MORE IMPORTANT TO ME. SO, I WILL BEGIN MY SEARCH FOR AN ADDITIONAL VEHICLE, WHILE WORKING ON MY VW, AS WELL.

I BOT W/ ONLY 40,000 MILES APPROX. I DRIVE ALOT. ITS ABOUT 70,000 NOW. ONE TIRE SENSOR IS OUT AND THE PERSON AT FRIRESTONE SAID THEYLL GO OUT AGAIN AND ITS HARD TO KNOW WHICH TIRE IT IS. THE ELE TRICAL IS A MESS. I FINALLY TOOK IT TO MY MECHANIC. IT IS DEFNITELY ELECTRICAL. THIS CAR IS NOT A GOOD VALUE AS EVERYTHING BREAKS ON IT AND I DONT SPEED AND ADD ADDITIVES AND B\'BABY" IT. I'M 62. IT HAS TO LAST. BUT IT IS NOT. I SEE THERES RECALLS FOR IT CONCERNING ELEECTRICAL, YET THE DEALER SAYS NO NEVER HA DA RECALL. THE NIGHT HALF MY LIGHTS WENT OUT WAS AFTER THANKSGIVING AS I WAS TRAVELING THE GRAPEVINE IN CAL. I WAS LUCKY NOT TO BE IN AN ACCIDENT

MY TIRED WAS PUNCTURED AND THE TIRE PRESSURE INDICATOR LIGHT DID NOT COME ON AT ALL. THE SEATBELTS NEVER RETRACT AFTER TAKING THEM OFF THEY JUST HANG THERE. SOMETIMES WHEN I LOCK THE DOORS THE ALARM DOES NOT SOUND OFF INDICATING THE ALARM IS SET, ALSO MY HORN WORKS WHEN IT WANTS TO BUT NEVER WHEN IT SHOULD, FOR INSTANCE THERE WAS A CAR COMING UP THE STREET THE WRONG WAY AND MY CAR FAILED TO CREATE SOUND FROM THE HORN FOR ME TO ALERT THE OTHER DRIVER. MY CAR COULD BE IN MOTION OR STATIONARY NONE OF THE ABOVE WORKS, MY BRAKES HAVE WENT OUT A FEW TIMES WHILE I WAS IN MOTION IN THE MIDDLE OF THE HIGHWAY AS WELL. THESE ISSUES HAVE BEEN HAPPENING WAY BEFORE THE DATE I LISTED BELOW BUT I JUST THOUGHT THESE WERE NORMAL ISSUES I NEED TO GET FIXED ON MY OWN BUT WHO KNEW IT WAS A RECALL ISSUE ALL ALONG.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE STOPPED AT A STOP SIGN. THE CONTACT MOVED THE VEHICLE ONTO THE ROAD SHOULDER AND RESTARTED THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT HAD PREVIOUSLY TAKEN THE VEHICLE TO STEVE WHITE VOLKSWAGEN (100 DUVALL DRIVE GREENVILLE, SOUTH CAROLINA, 29607, (864) 288-8300) TO BE DIAGNOSED. THE FAILURE CODES RETRIEVED INDICATED FAILURES WITH THE CAMSHAFT POSITIONING SENSOR AND CAMSHAFT ADJUSTER. THE CAMSHAFT ADJUSTER AND CAMSHAFT SENSOR WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PREVIOUS PARTS THAT WERE REPLACED, NEEDED TO BE REPLACED A SECOND TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *LN*DT CONSUMER STATED FAILURE HAS RECURRED MULTIPLE TIMES.*JB *AS

THE RIGHT REAR SEAT BELT FAILS TO RETRACT. THE SEAT BELT WAS PULLED OUT TO BUCKLE AND FAILED TO RETRACT TO FIT THE PASSENGER. IT IS ALL THE WAY OUT AND CANNOT BE USED.

STATIONARY VEHICLE LEFT STRANDED. ENGINE WASS IMMOBILIZED KEY NOT RECOGNIZED

MY PASSENGER AIR BAG LIGHT WENT OFF ON THE DASHBOARD AND MY HORN NO LONGER WORKS. THIS ALL HAPPENED IN THE SAME MONTH.

WHEN I USED THE HORN MY ENGINE DIED AND CAR WOULD NOT START BACK UP. I WAS DRIVING ON THE HIGHWAY AT THE TIME.

THE LOW BEAMS ON DRIVER AND PASSENGER SIDE HAVE FAILED 12 TIMES AND REQUIRED ME BUYING NEW H7 BULBS. THEY HAVE ON 3 OCCASIONS WENT OUT SIMULTANEOUSLY WHILE DRIVING AT NIGHT ON THE HIGHWAY. THE REAR TAIL LIGHT ALSO RANDOMLY TURNS OFF, REQUIRING OPENING AND SHUTTING THE TRUNK TO GET IT TO COME BACK ON OR SHUTTING OFF THE CAR AND RESTARTING IT TO GET THE TAILLIGHT BACK ON. THIS HAS BEEN OCCURRING SINCE 30K MILES, MY VEHICLE NOW HAS 135K.

I TURNED MY VEHICLE ON AND NOTICED THAT MY HEAD UNIT WOULD NOT TURN ON. SCREEN WAS BLACK. I CHECKED THE FUSES AND ALL THE WIRES AND EVERYTHING WAS NORMAL.

WHILE DRIVING ON A CITY STREET MY CHECK ENGINE LIGHT CAME ON AND STARTED BLINKING THEN STOPPED BLINKING AND IS NOW ON ALONG WITH THE EPC CODE. THIS IS THE 3RD TIME IN 2 YEARS MY VEHICLE HAS DONE THIS SO I KNOW ITS THE IGNITION COILS CAUSING A MISFIRE. MY VEHICLE NOW SHAKES WHEN IM STOPPED AND HAS A TICKING SOUND AT RED LIGHTS, THIS IS VERY UNSAFE AND NEEDS TO BE CORRECTED 3 TIMES IN 2 YEARS IS WAY TO MANY TIMES FOR MY IGNITION COILS TO BE REPLACED.

RADIO JUST STOPPED WORKING ALL OF A SUDDEN CHECKED WIRES AND FUSES WHICH WERE GOOD CAN'T SEEM TO FIND WHAT THE PROBLEM IS.

I HAVE BEEN GETTING HORRIBLE GAS MILAGE (250 PER TANK). THIS HAS BEEN FOR OVER A YEAR NOW OF TRYING DIFFERENT THINGS (DRIVING, FUELING, REPAIRS, ECT.).

HORN DOESN'T WORK ON THE STEERING WHEEL. AIR BAG LIGHT FREQUENTLY FAILS TO INITIALLY ILLUMINATE WHEN FIRST STARTING THE CAR. CRUISE CONTROL DOES NOT WORK. ONE WOULD BELIEVE THERE IS A CLOCK SPRING ISSUE. HOW MY SPECIFIC JETTA WAS NOT INCLUDED IN THE ORIGINAL RECALL OF CLOCK SPRINGS IS CONCERNING.

2 MONTHS AGO KEY GOT STUCK IN IGNITION WOULD NOT TURN OFF. THE KEY WILL NOT T URN TO OFF POSITION AND CAR KEEPS RUNNING. IT HAPPENED 2 MORE TIMES THEN YESTERDAY IT HAPPENED 5 TIMES. CAR HAD TO BE STALLED MANUALLY IN ORDER FOR IT TO STOP RUNNING. THE KEY WOULD THEN COME OUT OF IGNITION. THIS IS BECOMING A MAJOR SAFETY ISSUE. AM TAKING TO DEALER TO GET FIXED HOPEFULLY

IGNITION/KEY WILL NOT TURN BACKWARDS TO TURN THE CAR OFF. IT ACTS AS IF IT IS JAMMED OR STUCK. I'VE HAD TO LEAVE THE VEHICLE RUNNING FOR 15-30 MINS WITH SEVERAL ATTEMPTS TO TURN IT OFF. THIS HAS HAPPENED AT LEAST 5 TIMES IN THE LAST 2 MONTHS.

FIRST FEW TIMES MY KEY GOT STUCK IN THE IGNITION WITH THE CAR ON AND WOULD NOT TURN OFF FOR A LONG TIME. NOW I CAN PUT THE KEY IN BUT WONT LET ME TURN IT ON. MY CONCERN IS IF MY CAR FINALLY TURNS ON AND THE KEYS GETS STUCK AGAIN AND CANT TURN OFF MY VEHICLE. THE PROBLEM STARTED SO I LOOKED UP MY RECALLS AND GOT ONE RECALL DONE THIS MONTH ON THE MICRO SWITCH THEN MY CAR WAS OK FOR A FEW DAY AND JUST STARTED MESSING UP AGAIN. NOW MY CAR WILL NOT TURN ON AT ALL. *TR

AFTER DRIVING FOR 1 HOUR OR MORE ON THE HIGHWAY, THE CAR DOES NOT HAVE THE POWER TO ACCELERATE WHEN DRIVING AT SLOWER SPEEDS AND LOSES CONTROL OF THE SPEED. AFTER DRIVING 3 HOURS OR MORE, THE CAR WILL DO THE SAME WHILE STILL ON THE HIGHWAY. THE CAR IS NOT ABLE TO MAINTAIN SPEED IN HEAVY TRAFFIC AND BECOMES IMMEDIATELY DANGEROUS.

KEY IS GETTING STUCK IN THE IGNITION AND VERY HARD TO TURN AFTER YOU GET IT LOOSE. *TR

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO PLATINUM VOLKSWAGEN - SALES (340 W OLD COUNTRY RD, HICKSVILLE, NY 11801) WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

REAR SPRING BROKE SITTING IN THE DRIVEWAY. *TR

BOTH REAR SPRINGS BROKE WITHOUT WARNING (AT SEPARATE TIMES). THIS CLEARLY SEEMS TO BE A MANUFACTURING DEFECT, AS I HAVE SINCE DISCOVERED THAT IT'S A VERY COMMON OCCURRENCE. *TR

DRIVING THIS VW JETTA TDI 2011 ON THE 605 FREEWAY SOUTH IN LONG BEACH WHEN THE YELLOW GLOW PLUG LIGHT STARTED LINKING. CAR LOST POWER. WOULD NOT ACCELERATE, I ROLLED OUT OF THE FREEWAY TO AN EXIT. AFTER THIS ENGINE STOPPED. CAR WOULD NOT START ANYMORE.I CALLED VW CARE TO START A CLAIM BECAUSE THIS CAR BELONGS TO THE DIESEL GATE SCANDAL. TO MY BAD LUCK, I FOUND OUT A FEW WEEKS AFTER I BOUGHT THIS CAR, 12/17/2019, THAT THEY HAD MANY REPAIRS MADE AND ALSO THAT THE FUEL PUMP WILL GO BAD AND THE REPAIR COST THOUSANDS OF DOLLARS. THE LADY OF VW CARE, (800)822-8987 TOLD ME THAT MY WARRANTY FOR THE FUEL PUMP EXPIRED AT 174,620. SHE ASKED ME WHATS THE CURRENT MILEAGE. THAT IS 174,847. SO SHE SAID MY CAR IS NOT COVERED ANY MORE. I STILL ASKED HER TO PUT IN A CLAIM. SHE GAVE ME THE FOLLOWING CLAIM NUMBER:[XXX]. I JUST FEEL VERY SUSPICIOUS AFTER THEY HID SO MUCH INFORMATION BEFORE DURING THE SCANDAL FOR MY CAR TO DIE EXACTLY A FEW HUNDRED MILES AFTER THIS WARRANTY EXPIRES. THERE ARE THOUSANDS OF THESE CARS OUT THERE. CAN SOMEONE INVESTIGATE BECAUSE WHY WILL MY CAR DIE EXACTLY A FEW MILES AFTER THE WARRANTY EXPIRE. HAVE THEY PLAYED WITH THE COMPUTERS TO DO ANOTHER SIMILAR THING? I HOPE NOT. WHAT I HOPE IS THAT IN GOOD FAITH VW REPAIRS MY CAR AT VW OF GARDEN GROVE HERE IN CALIFORNIA. THAT IS WHERE I MADE AN APPOINTMENT TO TAKE THE CAR MONDAY APRIL 27, 2020. I HAVE JUST HAD THIS CAR FOR 4 MONTHS. :( TO LOOK UP MY CARS WARRANTY UNDER THE DIESEL GATE: HTTPS://WWW.VWDIESELINFO.COM/ INPUT MY VIN NUMBER: [XXX] NOTICE THAT THEY ADD 48,000 MILES TO THE LAST SERVICE FIX MADE TO THE CAR. IT WAS 126,618 MILES. THAT ADDS TO 174,618 NOW THE CAR IS AT 174,847 YOU CAN ALSO VISIT: HTTP://VWCOURTSETTLEMENT.COM/ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

IGNITION SWITCH IS STUCK, CANNOT TURN THE IGNITION ON.

CAR WAS IN PARK AND TRIED TURNING KEY TO TURN VEHICLE OFF. THE KEY WILL NOT COME OUT OF THE IGNITION SWITCH AND CAR WILL NOT TURN OFF. DISCONNECTED BATTERY, CAR STILL WOULD NOT TURN OFF. I HAD TO REMOVE FUSE IN ORDER FOR CAR TO TURN OFF. KEY STILL NOT ABLE TO BE REMOVED. CALLED DEALERSHIP AND THEY SAID THIS IS A REOCCURRING PROBLEM WITH JETTAS AND NO RECALL AS BEEN ISSUED.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE ENGINE REVVED WHILE THE BRAKE PEDAL WAS DEPRESSED AND ACCELERATED INDEPENDENTLY CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A COLLISION SHOP. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 133,708.

TWICE THE CAR JUST STALLS. ON THE ROAD OR IN A INTERSECTION. CAR WAS IN MOTION, ON STREET, AND JUST KILLED, MOTOR SHUT OFF! CHECKING SEVERAL FORUMS THERE HAS BEEN MULTIPLE REPORTS OF DIESELS PRIOR TO 2013 WHERE THE HIGH PRESSURE FUEL PUMP GOES OUT. LUCKLY I DID NOT GET HIT BY ANOTHER CAR.

CAR HAS LESS THAN 44,000 MILES AND RADIO STOPPED WORKING. NO WARNING..JUST STOPPED WORKING.

OVER A PERIOD OF TIME WITH READJUSTING THE DRIVER'S SEAT, IT HAS DISCONNECTED OR COMPROMISED THE AIRBAG WIRING REQUIRING A DIAGNOSTIC TEST TO CONFIRM AS WELL AS REMOVING THE ENTIRE SEAT TO CLEAR THE AIRBAG LIGHT. WITHOUT DOING SO THEY MAY NOT PROPERLY DISENGAGE.

STOPPED WORKING. WIPER MOTOR MALFUNCTION. BLADES STOPPED MID SWIPE, SITTING ON THE WINDSHIELD.

I WAS DRIVING ALONG THE ROAD AND WAS HEARING A ABNORMAL CREEKING SOUND. IT PERSISTED FOR A FEW DAYS AND WENT AWAY. AFTER A FEW WEEKS THE SOUND CAME BACK, BUT THIS TIME MUCH LOUDER. I WAS DRIVING BACK TO MY APPARTMENT AND I HEARD SOME METAL CLINKING AND THEN SAW A PIECE OF METAL BOUNCE DOWN THE ROAD BEHIND MY CAR. PART OF THE SUSPENSION COIL BROKE OFF. THIS WAS ON A CITY STREET, DRIVING STRAIGHT DOWN THE STREET.

DRIVER SIDE OF MY JETTA LIGHTING WENT OFF , I WENT ONLINE TO SEE WHAT CAN BE WRONG WITH IT AND I SEE MANY PEOPLE HAVING THE SAME PROBLEM, THATS UNSAFE, SHOULD BE RECALLED, ITS NOT A FUSE OR LIGHT BULBS ,SO ITS THE WIRE IN, I THINK THIS IS NO SAFE TO BE DRIVING AND SHOULD BE CHECK , LIKE I SAY ITS MANY PEOPLE HAVING THE SAME PROBLEM, THANKS

LEFT SIDE DOOR LATCH MALFUNCTION: UNABLE TO OPEN DOOR FROM LEFT REAR EVEN WHEN CHILD PROTECTION IS DISABLED. COULD BE A SAFETY HAZARD WHEN NEEDING TO EXIT VEHICLE. FAULTY DOOR LATCH ISSUES ARE WELL KNOWN TO OCCUR. THE LATCH ON THIS VEHICLE HAS MALFUNCTIONED FOR THE LAST 5 YEARS. 05

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE HEADLIGHTS FAILED TO ILLUMINATE AND THE HORN BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO HERITAGE SUBARU OWINGS MILLS, 9808 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (888)553-0026 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLAMP WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE THEN WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLOCKS SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V196000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

VEHICLE WAS DRIVEN 1.5 MILES AND PLACED INTO P WITH EMERGENCY BRAKE ENGAGED ON A SLIGHT INCLINE IN A PRIVATE DRIVEWAY DURING SNOWY CONDITIONS. SEVEN HOURS LATER, ATTEMPTS TO START THE VEHICLE WAS NOT POSSIBLE BECAUSE KEY WOULD NOT TURN IN IGNITION DUE TO FAILURE OF THE IGNITION LOCK CYLINDER. TWO ORIGINAL KEYS ISSUED BY MANUFACTURER AT TIME OF PURCHASE WERE TRIED IN IGNITION, NEITHER WOULD TURN IGNITION BEYOND ACCESSORY TO ALLOW FOR START OF ENGINE. ATTEMPTS TO LUBRICATE IGNITION LOCK CYLINDER AS RECOMMENDED BY VW SERVICE DEPARTMENT RENDERED NO RESULTS.VEHICLE WAS TOWED BY FLATBED AT OWNER'S EXPENSE TO BE STORED AS REPAIR EXPENSE IS NOT FINANCIALLY FEASIBLE AT THIS TIME. VEHICLE REQUIRES TOWING FOR SERVICE AND NEAREST VW DEALERSHIP IS MORE THAN 100 MILES AWAY. COMPLETE, SUDDEN FAILURE OF IGNITION LOCK CYLINDER CAUSED UNEXPECTED, IMMEDIATE, AND TOTAL LOSS OF USE OF SOLE VEHICLE LEAVING DRIVER STRANDED.

THE CAR RANDOMLY STALLS!!! THIS HAS HAPPENED SEVERAL TIMES AND THE DEALER SAYS NOTHING IS WRONG BECAUSE THERE ARE NO CODES. THIS IS SO DANGEROUS AND I DO NOT FEEL SAFE DRIVING IT. TWICE THE CAR STALLED WHEN SITTING AT A STOP LIGHT AND ONCE WHEN I WAS DRIVING ON THE CITY STREET. IT WILL RESTART AFTER I LET IT SIT. IT ALSO STUTTERS/JUMPS AND DE EXCELLERATES.

THE DOOR LOCKS AT 15 TO 20 MILES AN HOUR LOCK AND UNLOCK THEMSELVES...THE RADIO WHICH ACCORDING TO THE VW DEALERSHIP HAS TO BE REPLACE BECAUSE IF I REPLACE WITH AN AFTER MARKET THEY WILL NOT BE ABLE TO RUN A DIAGNOSTIC TEST ON IT....THEY CLAIM THE RADIO HAS TO BE VW

I HAVE A 2011 JETTA SE 2.5L AUTO PZEV AND WHEN I TURNED ON THE CAR OUTSIDE FROM MY HOUSE, THE CHECK ENGINE LIGHT TURNED ON WITH NO REASON. I PASSED THE SCANNER AND THREW THE CODE P0106. THE CAR WOULD DRIVE WELL, BUT WHEN I RELEASE THE BRAKE AND PRESS GAS, THE CAR WOULDN'T REACT RIGHT AWAY, IT WOULD ACCELERATE SLOWLY AND KICK-IN I SECOND GEAR. THEN THE GEARS INDICATOR (PRND123) DISAPPEARS. I CHANGED THE MAP SENSOR AND WORKS GOOD FOR 3 OR 4 DAY. AFTER THIS THE PROBLEM RETURNS. I SAW A TECHNICAL BULLETIN FROM VOLKSWAGEN COMPANY AND THIS BULLETIN SAYS THAT THE CAR NEEDS AN UPDATE PROGRAMMING. I CALLED TO MY CONCESSIONARY AND THEY SAYS THAT I MUST TO PAY, FIRST FOR THE DIAGNOSIS, AND SECOND FOR THIS UPDATE. I HAVE BEEN INVESTIGATING ABOUT THIS TROUBLE AND TOO MANY OWNERS OF VOLKSWAGEN VEHICLES PRESENTS THIS FAULT, INCLUDING USA AND MEXICO. I GUESS THAT VOLKSWAGEN MUST CORRECT THIS PROBLEM WITH NO CHARGE. ATTACHED THE TECHNICAL BULLETIN 2034012 FROM VOLKSWAGEN.

AT HOME WHILE THE VEHICLE WAS OFF AND STATIONARY, UPON REMOVAL OF THE REAR BENCH SEAT, I DISCOVERED SEVERE BURN MARKS UNDER THE SEAT. AS WELL AS SOME COINS THAT HAVE BEEN CEMENTED IN PLACE BY MELTED PLASTIC. THE BURNED AREA APPEARS TO BE RIGHT ABOVE THE EXHAUST.

I HAVE BOUGHT AN OLDER 2011 VW FOR THE FIRST TIME IN CANADA FROM A USED CAR DEALER LOT IN BOLTON, ON. LITTLE DID I KNOW ABOUT VW'S, AS THE CAR WAS BARELY DRIVEN. NOW IN MY CAR GARAGE AND I MOVED TO THE US. I HAVE RECEIVED SEVERAL LETTERS STATING THAT THERE IS A RELAY SWITCH PROBLEM AND THERE IS NO FIX AVAILABLE FOR THIS CAR. IN LAY MAN'S TERMS, THE CAR KEYS CAN BE TAKEN OUT WITHOUT THE CAR BEING IN "PARKING" POSITION. 1800 NUMBER WAS GIVEN TO ME AND I AM GIVEN A RUNAROUND. THE NUMBER IN THE LETTER STATES CALL THIS NUMBER, AND THEY GIVE ME A RUNAROUND SAYING CALL VW CANADA, THERE IS NO MENTION TO CALL THAT NUMBER. I WANT THE DEALER TO TAKE THE CAR BACK AND GIVE ME A BOOK VALUE OF THE VEHICLE. NO RECOURSE TO THIS ISSUE SO FAR. AS THEY ARE DODGING TO RESOLVE ISSUE WITH CUSTOMERS FOR RELAY SWITCH PROBLEM, YET I CONTINUE TO GET THEIR LETTERS INFORMATING THE CAR HAS BECOME "NON-COMPIANT AS PER NORTH AMERICAN STANDARDS. WHEN I BOUGHT THE CAR, THE CAR HAD AN ALARM GOING OFF WITHOUT THE CAR KEY IN IGNITION. DEALER ADVISED TO TAKE THE BATTERY OUT. IT COULD BE THE RELAY SWITCH PROBLEM. SOMEONE HAS TO BE RESPONSIBLE FOR MAKING THESE FAULTY CARS? COMPLIANCE RECALL 37 M2.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE SUN ROOF GLASS CRACKED WITHOUT WARNING WHILE DRIVING 60 MPH. THERE WERE NO INJURIES. THE CONTACT PLACED PLASTIC OVER THE SUN ROOF TO COVER THE DEFECTIVE PARTS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

ON 05/22/2019 AROUND 6 PM, MY WIFE PARKED THE CAR (VW JETTA, 2011 WAS STATIONED IN PARKING MODE), TURNED THE CAR OFF AT 309 SMITH STREET, NEWARK, NJ 07108, THEN SUDDENLY THE CAR ROLLED BACK THE DOWNHILL, CROSSED SMITH STREET TO HIT OUR NEIGHBOR CAR ON THE RIGHT SIDE, A BLACK HONDA ACCORD PARKED IN FRONT OF 310 SMITH STREET (A ONE WAY STREET). A POLICE COMPLAINT WAS NOT FILED. I SPENT ALMOST $500.0 TO PARTIALLY FIX MY NEIGHBOR CAR. WE WERE LUCKY THAT ANOTHER CAR WAS NOT DRIVING BY, NOR A PEDESTRIAN WALKING BY. WE DIDN'T THE CAUSE OF THE INCIDENT, BUT FOUND IT WEAR. ALMOST 3 WEEKS BEFORE, ALSO, MY WIFE COME BACK FROM THE GROCERY STORE, SHE PARKED THE CAR, TURNED THE CAR OFF, WENT OUT AND REMOVED THE GROCERY FROM THE TRUNK, AND SUDDENLY THE CAR ROLLED BACK TO CRUSH THE GROCERY ITEMS ON THE FLOOR AND ROLLED OVER RIGHT FOOT

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A RECALL NOTIFICATION IN THE MAIL PER NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. UPON CALLING NHTSA, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THERE ARE MULTIPLE LIGHTS ON THE DASHBOARD. THE ABS, BRAKE, TRACTION CONTROL, AIRBAG, AND TIRE PRESSURE LIGHT ARE ALL ON WHEN STARTING THE CAR AND STAY ON. THE TPMS LIGHT SOMETIMES SHUTS OFF BUT SOMETIMES IT DOESN'T. THERE IS A SIMILAR PROBLEM ON 2006-2010 JETTAS AND THERE WAS A RECALL THAT RESOLVED A SIMILAR PROBLEM.

THE LOW BEAM HEAD LIGHTS WENT COMPLETELY OUT WHILE DRIVING AT NIGHT. I CHECK THE FUSE AND CHANGE THE LOW BEAM BULBS AND STILL NOT WORKING.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, IT ROLLED BACKWARDS. THE CONTACT STOPPED THE VEHICLE WITH THE EMERGENCY BRAKE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE KEY FELL OUT OF THE IGNITION WHEN THE VEHICLE WAS NOT IN PARK OR TURNED OFF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING). THE CONTACT CALLED BOZZANI VOLKSWAGEN AT 626-967-6325 (LOCATED AT 528 S CITRUS AVE, COVINA, CA 91723) AND WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. ADDITIONALLY, IN 2017, WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE THAT STOPPED ABRUPTLY. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION AND STRUCK HER CHEST ON THE STEERING WHEEL. THE CONTACT ALSO SUSTAINED NECK AND BACK INJURIES. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS DAMAGED, BUT NOT TOTALED. THE VEHICLE WAS TOWED TO A TOW YARD. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS PROVIDED A CASE NUMBER. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I STARTED UP MY CAR AND WAS DRIVING FROM WORK, ALL OF A SUDDEN I SEE A BUNCH OF MY WARNINGS LIGHT APPEAR ON THE DASHBOARD ALL AT THE SAME TIME. I WAS DRIVING IN ALEXANDRIA CITY AND THE CARE WAS IN MOTION WHEN THE LIGHTS APPEARED. THE TIRE PRESSURE LIGHT, TRACTION CONTROL, ABS, AND EVEN THE AIR BAG LIGHT. 3 DIFFERENT SYSTEM HAVE FAULTS IS A CONCERN TO MY SAFETY. I WENT TO A MECHANIC TWICE AND THEN THE DEALERSHIP, FOUND OUT THAT THE REAR ABS SENSOR NEEDS TO BE CHANGED TO GET RID OF ABS AND TRACTION CONTROL. AFTER THAT WAS PART WAS CHANGED AND THE FAULT CODE WAS CLEARED THE TRACTION CONTROL AND TIRE PRESSURE STILL REMAINED. AIR BAG LIGHT CODE WAS CLEARED TOO. AFTER A MONTH DRIVING ALL OF THOSE SAME LIGHT REAPPEARED AGAIN AFTER I STARTED UP MY CAR, I WAS STATIONARY WHEN THE LIGHTS REAPPEARED AND WAS ABOUT TO DRIVE IN CITY. THE LIGHTS DID NOT GO AWAY AFTER DRIVING. A BIG JOB NEEDS TO BE DONE IN WHICH THIS IS AN MANUFACTURER ERROR WHICH VW NEEDS TO TAKE CARE OF. I'VE SPENT CLOSE TO $1100 OF PART AND LABOR AND THIS PROBLEM STILL REMAINS. I AM CONCERNED FOR MY SAFETY IF THE ELECTRONIC SYSTEM MIGHT CAUSED MY AIR BAGS TO DEPLOY OR TRACTION CONTROL MAY NOT ASSIST ME WHILE DRIVING. THE FIRST INCIDENT OCCURRED LATE JULY AND THE SECOND OCCURRED SEPTEMBER 6.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V615000 (STEERING, ELECTRICAL SYSTEM). THE CONTACT CALLED AUTOBARN CITY VOLKSWAGEN AT 773-794-7800 (LOCATED AT 5330 W IRVING PARK RD, CHICAGO, IL 60641) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE IGNITION KEY OFTEN PULLED OUT EVEN WHEN THE GEAR WAS IN NEUTRAL, WHICH COULD CAUSE THE VEHICLE TO ROLL DOWN FROM AN INCLINE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE ABS, TRACTION CONTROL, BRAKE, AND AIR BAG WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE MECHANIC, HOWEVER, INFORMED THE CONTACT THAT THE FAILURE MAY BE DUE TO THE ABS CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

MY PROBLEM BEGAN WHEN I WAS DRIVING DOWN THE ROAD AT 55MPH AND MY CAR INFORMATION CENTER AND RADIO ALL WENT BLACK WITH NO WARNING OR CAUTION BEFORE.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING 45 MPH, THE AIR BAG OFF WARNING INDICATOR ILLUMINATED. AFTER TWO MONTHS, THE RADIO AND WINDSHIELD WIPERS FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THERE WAS AN ELECTRICAL SHORTAGE. THE VEHICLE WAS NOT REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,000.

TL* THE CONTACT OWNED A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE WHILE DRIVING ON THE HIGHWAY AT 50 MPH AND THE VEHICLE REAR ENDED ANOTHER VEHICLE. NO FURTHER INFORMATION WAS AVAILABLE. THE FRONTAL AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES THAT REQUIRED ANY TRANSPORT BY AMBULANCE. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOTALED PENDING AN OFFICIAL RULING FROM THE INSURANCE COMPANY. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED YET. THE VEHICLE WAS TOWED TO TOW YARD. THE FAILURE MILEAGE WAS 117,000.

I WANT TO OPEN A FILE ABOUT MY CAR HORN STOP WORKING 2 WEEKS AGO I TRYING TO FIND THE FUSE TO CHECK OR REPLACED BUT I CAN'T FIND IT I CHECK MANY VIDEOS HOW TO FIX BUT I SAW TO MANY PEOPLE COMPLAINT ABOUT THIS SITUATION IS VERY DANGEROUS DRIVING WITHOUT HORN PLEASE I LESS VOLKSWAGEN CAN PUT THE DIAGRAM THE ARE LOCATED THE FUSE FOR THE HORN

KEY GETTING STUCK IN IGNITION WHILE VEHICLE IS STILL RUNNING..WILL NOT TURN OFF

2011 JETTA STEREO DIED. WANT COMPENSATION IN CHECK MAILED TO ME FOR COST OF THE ORIGINAL STEREO

MY 2012 JETTA RADIO/STEREO WENT DEAD. LOTS OF OTHER 2011 JETTA STEREOS DIED TOO. BAD BATCH FOR US CONSUMERS. I WANT A COMPENSATION CHECK MAILED TO ME FOR 363.23 THE COST I HAVE TO PAY BEST BUY FOR A NEW ONE. READ THE FORUMS THOUSANDS OF OTHER JETTA OWNERS IN 2011 HAD THIS HAPPEN. THANK YOU

1) SEATBELT INDICATOR SOUNDS WHEN DRIVES BELT IS CONNECTED AND IS THE ONLY ONE IN THE VEHICLE; NO ONE OR ITEMS ARE IN ANY OF THE OTHER SEATS (SAME ISSUE AS IN THE 2006 JETTA). 2) WIPER MOTOR FAILED - WIPERS WORKED INTERMITTENTLY WHEN FUNCTIONING. 3) HEADLINER IS SEPARATING AND DROOPING IN REAR AND OBSTRUCTING THE VIEW THROUGH THE REAR VIEW MIRROR (SAME ISSUE AS IN THE 2006 JETTA). 4) IGNITION COIL'S AND MAP SENSOR ARE CONTINUOUSLY FAILING (SAME ISSUE AS IN THE 2006 JETTA).

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED. PRIOR TO THE FAILURE, THE ALTERNATOR WARNING INDICATOR ILLUMINATED BRIEFLY. THE VEHICLE WAS ABLE TO RESTART. IN ADDITION, THERE WAS A FAILURE REGARDING THE SECONDARY AIR PUMP SENSORY. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE HAD A WARRANTY EXTENSION. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 42,000.

KEY GETS STUCK IN IGNITION WHEN TURNING ENGINE OFF

UNABLE TO REMOVE KEY FROM IGNITION TO TURN OFF CAR ; CAR IN "PARK"

PASSENGER AIRBAG LIGHT RANDOMLY CAME ON BECAUSE OF SOME SORT WIRING ISSUE. HEADLIGHT BULBS CONSTANTLY SHORT OUT. I'VE HAD TO CHANGE ATLEAST 10 BULBS IN LESS THAN A YEAR. HEADLIGHTS GO OUT AND TAILIGHTS... THESE ARE 2 SEPERATE ISSUES. BUT IF YOU GOOGLE IT, THEY ARE BOTH COMMON ISSUES. IT'S BEEN AN ISSUE ON MY CAR FOR YEARS, BUT I DIDN'T REALIZE I COULD REPORT IT.

VW JETTA 2011 HAS BEEN DYING WHEN IDLING, IN PARK AND WHILE DECELERATING. IT WILL BE STOPPED AT A STOP SIGN OR RED LIGHT AND JUST LOSE POWER. IT HAS TO THEN BE PUT IN PARK AND THE KEY MUST BE TURNED TO COME BACK ON. THIS ALSO HAPPENS WHEN COMING TO A STOP. RECENTLY, IT HAPPENED COMING OFF THE HIGHWAY GOING 45 MPH. CAR HAD TO COAST AND THE BRAKES WERE RIDDEN TO A STOP WHERE CAR HAD TO BE TURNED BACK ON. DEALERSHIP HAS ALLEGEDLY REPLACED ISSUES WITH THE EPC LIGHT COMING ON, TIMING BELT AND FELL PUMP. THE PROBLEM PERSISTS. THOUSANDS HAVE BEEN SPENT ON THIS ISSUE AND THE CAR KEEPS DYING. IT CURRENTLY HAS 115K MILES ON IT. THERE IS ALSO AN ISSUE WHEN PUMPING GAS AT A GAS STATION. EVERY TIME THE CAR IS FILLED UP, IT WILL NOT STAY THE FIRST TIME TURNING THE KEY. THE GAS PEDAL MUST BE PRESSED A NUMBER OF TIME FOR THE ENGINE TO TURN OVER AND THEN THE GAS PEDAL MUST BE PUMPED TO KEEP THE ENGINE ON. RANDOMLY DYING ON THE HIGHWAY, ON CITY STREETS AND IN INTERSECTION IS VERY DANGEROUS AND WILL RESULT IN DAMAGE TO CARS, INJURIES AND DEATHS.

AT 46,800 MILES THE ABS CONTROL MODULE HAS FAILED. WHEN STARTING UP THE CAR, NUMEROUS WARNING LIGHTS INCLUDING (ABS, TRACTION, AIR BAG, AND BRAKE) ILLUMINATE. THESE LIGHTS REMAIN ON WITH ENGINE RUNNING AND VEHICLE IN MOTION. THERE ARE SEVERAL PAST AND CURRENT CLASS ACTION SUITES FOR THIS EXPENSIVE VOLKSWAGEN $3500 REPAIR.

WHEN I PURCHASE THIS CAR 2 DAYS AFTER I PURCHASE THE BRAKE LIGHT CAME ON FLASHING THE CAR IDLES TOO HIGH WHAT COULD BE WRONG WITH IT

IT ALL STARTED WITH A CHECK ENGINE LIGHT. APPARENTLY THE CAR JUMPED TIMING AND THE CRANKSHAFT WENT BAD. THIS CAUSED COMPLETE AND TOTAL ENGINE FAILURE. THIS IS A COMMON PROBLEM WITH THE JETTA. I BELIEVE A CLASS ACTION LAWSUIT IS NEEDED.

"TAKATA RECALL" IM HAVING ISSUES WITH THE LIGHTS ON DASH WHEN I PRESS ON BREAK THE OIL LAMP COMES ON. THEN THE TRACTION CONTROL AND ABS LIGHTS COME ON. THE FRONT RIGHT HEADLIGHT WORKS HALF THE TIME AND THE SAME WITH BREAKS THE LIGHTS COME ON WHEN THE WANT TO. THESE ARE THE ONLY ISSUES IM HAVING SO FAR EXCEPT THE AC DONT WORK AND ALWAYS GOES OUT!

WHILE PARKED THE IGNITION KEY FAILED TO TURN " AS IF STEERING WHEEL LOCK WAS WELDED SOLID". I COULD NOT TURN THE KEY AT ALL. CAR COULD NOT BE STARTED AFTER REPEATED ATTEMPTS, AND HAD TO BE TOWED TO A REPAIR AVAILABLE.AS A RESULT I HAD TO CALL A NEIGHBOR TO TAKE MY WIFE TO THE HOSPITAL. PARTS HAVE BEEN ORDERED, BUT THE MECHANIC HAS NOT RECEIVED A DELIVERY CONFIRMATION DATE. STEERING WHEEL IS COMPLETELY IMMOVABLE.

HAVING ISSUES WITH IGNITION SWITCH. I PARKED VEHICLE IN FRONT OF STORE LOCATION AND WHEN I RETURNED TO MY VEHICLE THE KEY WOULD NOT TURN. I RESEARCHED ONLINE AND SPOKE TO A MECHANIC TO MOVE THE STEERING WHEEL LEFT AND RIGHT TO SEE IF THE SWITCH HAD JUST LOCKED BUT AFTER MORE THAN AN HOUR OF THIS IT STILL WOULD NOT TURN. MECHANIC WENT TO TRY TO WORK ON IT AND WAS ALSO UNABLE TO DO SO AND REFERRED ME TO AN IMPORT MECHANIC AS HE HAD RECENTLY REPLACED ANOTHER VOLKSWAGEN WITH THE SAME ISSUE. CURRENTLY VEHICLE IS NOW HAVING TO BE TOWED TO MECHANIC AS KEY CANNOT BE TURNED. THIS SEEMS TO BE A RECURRING ISSUE WITH VOLKSWAGEN VEHICLES.

I'LL TURN MY CAR OFF AND WAIT FOR THE RPM'S TO GO BELOW 1,000 SOMETIMES I'LL SHIFT INTO REVERSE AND MY CAR WILL KICK AND THEN THE ENGINE LIGHT TURNS ON. I HAVE GONE TO GET THE ERROR CHECKED BY MULTIPLE COMPUTERS; THE SAME ERROR READS AS TORCH CONVERTER CIRCUIT MALFUNCTION. AS I PUT THE CAR INTO DRIVE IT JUMPS AGAIN SOMETIMES SOUNDING LIKE A SPRING IS DOING SOMETHING WEIRD. WHEN I DRIVE THE CAR THE ENGINE REVS AND DOES NOT SHIFT GEARS. THE CAR MOVES BUT IS STUCK IN FIRST GEAR. I CAN'T GO ABOVE 59 MPH NOR DO I WANT TO REV MY ENGINE AT 4500 RPMS. I GOT MY JETTA AT 66,000 MILES AND IT BEEN DOING EVER SINCE. MY CAR IS CURRENTLY AT 95,000 MILES AND THE PROBLEM HAPPENS INTERMITTENTLY.

PREMATURE LOW BEAM HEADLIGHT BULB FAILURE. THE LOW BEAM H7 BULBS FAIL AFTER JUST 2 TO 3 MONTHS OF USE. I HAVE USED OEM BULBS, SYLVANIA BULBS OF EVERY LEVEL, AND THE BULBS STILL FAIL AFTER A SHORT TIME. DOING A QUICK ONLINE SEARCH WILL SHOW MANY PEOPLE HAVE THIS SAME PROBLEM WITH EVEN NEWER (SAME BODY STYLE) JETTAS.

DRIVING MY CAR I WOULD COME TO A STOP AND MY CAR WOULD SHUT OFF. MY BATTERY LIGHT WOULD THEN APPEAR. HAD BATTERY AND ALTERNATOR CHECKED 4X WAS TOLD THAT THEY ARE IN PERFECT CONDITION. BATTERY COMES ON BUT RADIO STILL ON. I WAS TOLD THAT IT HAD TO BE A WIRING PROBLEM. SO I TOOK IT TO MY VOLKSWAGEN DEALERSHIP AND THEY KEEP TELLING ME THEY CAN'T DIAGNOSE A PROBLEM. I DON'T FEEL COMFORTABLE AND SAFE DRIVING THE CAR ON CITY STREETS AND SOMETIMES ON THE INTERSTATE. I JUST NEED MY CAR FIXED IT HAS CAUSED ME SO MUCH STRESSED I AM NOW ON HIGH BLOOD PRESSURE MEDICATION.

WE PURCHASED THE VEHICLE AND A COUPLE OF DAYS LATER WE WENT TO HAVE THE BRAKES CHECKED AND FOUND OUT ALL THE BRAKES AND ROTORS WERE RUSTED SO BAD THE BUSHING WAS BROKEN OFF AND THERE WAS NO EMERGENCY BRAKE. THIS WAS SOMETHING THAT WOULD NOT PASS INSPECTION YET THE DEALER SAID HE JUST HAD IT PASS INSPECTION. ALSO THE TI-ROD BAR IN THE BACK WAS BROKEN THE REAR SPRINGS WERE RUSTED AND BROKE.

KEY GETS STUCK IN IGNITION WHEN TURNING ON OR OFF THE ENGINE.

WILL NOT START AND STALLING WHEN SITTING AND DRIVING ON ROAD NO WARNING LIGHTS

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. AFTER INSERTING THE KEY IN THE IGNITION, THE IGNITION SWITCH WOULD NOT TURN AND THE VEHICLE COULD NOT BE STARTED. BAXTER VOLKSWAGEN (7108 S 124TH CIR, LAVISTA, NE) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 150,000.

I HAVE A PROBLEM WITH THE IGNITION KEY SWITCH THAT HAS BEEN MORE DIFFICULT TO START UP AND TURN IT OFF WHEN IS STATIONARY OF CURSE. THE SWITCH ITS GETTING STUCK OR JAMMED AND WONT MOVE ANY WHERE UNTIL SO MANY TRIES AND MOVING THE DRIVE WHEEL. I SPEND 1 HRS YESTERDAY 04/13/19 TRYING TO POWER THE ENGINE OFF BECAUSE OF THE IGNITION KEY AND MY WIFE DRIVE THE CAR TOO BUT SHE IS NOT STRONG ENOUGH TO TURN THE ENGINE OFF AND SHE CALLED ME TO HELP HER. I HAVE THIS PROBLEM SINCE JANUARY 2019 AND I DON'T KNOW WHAT I HAVE TO DO. I HAVE OTHER PROBLEM WITH THE DRIVER SEAT THAT IS CRACKING WHEN I'M DRIVING AND PRESS THE BREAK PEDAL MY SEAT MAKE A CLICK AND NOISE EVERY TIME THE CAR CHANGE THE SPEED.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA SPORTWAGEN. WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD WIPERS ACTIVATED WITHOUT WARNING AND THE VEHICLE INTERMITTENTLY STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE ELECTRICAL SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 11V196000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 120,000.

KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE.

THE DIAGNOSTICS MECHANISM FOR LATE MODEL VOLKSWAGEN IS VIA THE RADIO, THIS IS THE ONLY WAY THE DEALER OR MECHANIC CAN DIAGNOSE ANY ISSUES WITH THESE VEHICLES IS VIA THE RADIO. I WAS TOLD BY THE DEALER THAT I COULD NOT BUY A 3RD PARTY RADIO, BECAUSE THEY CAN'T RUN DIAGNOSTICS ON THE VEHICLE. THIS IS A HUGE SAFETY RISK IF A DEALER OR MECHANIC CAN'T LOOK AT THE DIAGNOSTICS ON THE VEHICLE. MY ONLY OPTION IS TO BUY A RADIO FROM VOLKSWAGEN SO THEY CAN RUN SAFETY DIAGNOSTICS. WE NEED AN IMMEDIATE RECALL ON ALL AFFECTED VOLKSWAGEN WITH THIS RADIO ISSUE. AGAIN, THIS IS A HUGE SAFETY RISK!!! THE DEALER IS SELLING RADIOS ON THE FLOOR TO FIX THIS ISSUE - SEE ATTACHED PICTURE. I WAS TOLD BY THE MANAGER OF THE VW AUTO SHOP THAT ALL DIAGNOSTICS COMPUTER INFORMATION ABOUT THE CAR IS DONE VIA THE RADIO - WITHOUT THIS INFORMATION IT IS A HUGE SAFETY AND CARS ARE OUT ON THE ROAD WITH POTENTIALLY BIG PROBLEMS THAT COULD CAUSE A HUGE SAFETY RISK TO DRIVERS. PLEASE INVESTIGATE VW THAT THEY MAYBE TRYING TO COVER-UP. THANK YOU HERE IS A LINK MANY OTHER FOLKS WITH THE SAME ISSUE: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T41202_DS648928

KEY STUCK IN IGNITION SWITCH IN THE ON POSITION

FRONT DRIVER SIDE COIL SPRING SNAPPED WHILE TURNING AND BACKING UP FROM DRIVEWAY. MILEAGE IS $73K. TO REPLACE THE SPRING AT THE VW-CERTIFIED DEALER WAS $1100.

THE ABS MODULE ON THIS MODEL KEEPS BREAKING EVERY 88,00 MILES

I WAS RETURNING HOME. STOPPED AT A LOCAL STORE AND WHEN I RETURNED TO THE CAR AND STARTED IT I HAD A LOT OF LIGHTS ON THE DASH FLASHING. I TRIED TO BACK AWAY FROM THE PARKING SPOT AND WHEN I PUT THE CAR IN REVERSE THE ENGINE WOULD DIE. I CHECKED THE BRAKE FLUID LEVEL AND IT WAS ON THE LOW MARK. I MANAGED TO MAKE IT TO A LOCAL PARTS STORE, THE SPEEDOMETER QUIT WORKING. I OBTAINED SOME DOT 4 BRAKE FLUID. JUST AFTER I FILLED THE BRAKE FLUID TO THE FULL MARK THE LIGHTS ON THE DASH WENT OUT AND ALL SEEMED FINE. SEVERAL DAYS LATER THE LIGHTS CAME BACK INDICATING THE BRAKING ANTILOCK SYSTEM HAD QUIT WORKING (THE SAME LIGHTS AS BEFORE) I TOOK IT TO A VW DEALER AND SPENT $453. TO FIND OUT IT HAD A "LOT OF CODES" AT THAT POINT I DECIDED TO TAKE THE CAR HOME AND PARK IT. WHEN I STARTED THE CAR AT THE DEALERSHIP I HAD NO LIGHTS THE CAR PREFORMED FLAWLESSLY THE REST OF THE DAY.

BROKEN TRAILING ARM AFTER 3 DAYS OF PURCHASE FROM DEALERSHIP DEALERSHIP REFUSES TO FIX IT RECALL FOR MY CAR REAR TRAILING ARM I WAS DRIVING AND THE CAR STARTED JUMPING IT SEEMED LIKE, LOST CONTROL OF MY VEHICLE THEN I COULD NO LONGER DRIVE IT. TOWED CAR TO DEALERSHIP AND WAS TOLD THAT I BROKE THE REAR CONTROL ARM AND REFUSED TO FIX IT. I DO BELIEVE THAT IT IS THE REAR TRAILING ARM. IS MY BROKEN TRAILING ARM COVERED UNDER THE RECALL? IF SO, ISN'T MY DEALERSHIP WHERE I GOT THE CAR REQUIRED TO FIX THIS?

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 11V196000 (ELECTRICAL SYSTEM). THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,223.

MY RADIO STOPPED WORKING. MY WARRANTY JUST RAN OUT AND THEN MY RADIO GOES. I DO NOT THINK THIS IS A COINCIDENCE. AFTER READING MANY ARTICLES ONLINE I SEE THAT THIS IS KNOWN ISSUE. IN TODAY'S WORLD "KNOWN ISSUE" MEANS THAT WE KNOW IT'S A PROBLEM, BUT WE ARE NOT GOING TO DO ANYTHING TO FIX IT. VW SHOULD BE RESPONSIBLE FOR THIS FIX. THE VEHICLE WAS RUNNING AND THE RADIO, OUT OF THE BLUE STOPPED WORKING.

WHILE IN CAR WAS DRIVING FOR APPROXIMATELY 10 MIN AT LEAST AND NOTICED CAR WAS SMOKING. PULLED INTO MY DRIVEWAY AND POPPED THE HOOD TO CHECK WHY IT WAS SMOKING AND NOTICED VEHICLE WAS UNDER FIRE. CAR WAS PARKED PRIOR FOR ABOUT 2 HOURS.

WIND NOISE COMING FROM DRIVER SIDE DOOR.

LOW-BEAM HEADLIGHTS GO DARK WITHIN A YEAR AT BEST. I HAVE REPLACED HEADLIGHT BULBS AT LEAST 6 TIMES SINCE I'VE OWNED IT. I RECENTLY REPLACED ONE BULB AND THE NEXT DAY IT WAS OUT. UPON INSPECTION, THE BULB DOES NOT APPEAR TO BE 'BURNED-OUT'. OTHER LIGHTS FUNCTION, INCLUDING THE LOW-BEAM ON THE OTHER SIDE OF THE CAR.

2011 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARD TO VEHICLE STALLING AND SHUTTING OFF WHEN SLOWING TO STOP AND AFTER REPAIRS INCIDENT HAPPENED AGAIN. CONSUMER REQUEST REIMBURSEMENT FOR REPAIRS. *AS *JS

WHEN DRIVING CAR THE ENGINE WILL STALL AND LOCK UP THE POWER STEERING. IT MAY HAPPEN 3-4 TIMES WITHIN IN 3 MILE DISTANCE. IT HAS BEEN TAKEN TO TWO DIFFERENT AUTO REPAIR SHOPS ONE OF WHICH DEALS ONLY WITH GERMAN MOTORS. THE PROBLEM CANNOT BE DIAGNOSED. AFTER REPLACING THE FUEL PUMP AND CRANK SHAFT SENSOR THE PROBLEM STILL EXISTS. THIS IS SO DANGEROUS TO DRIVE AS YOU DON'T KNOW WHEN IT WILL HAPPEN. PLEASE HELP WITH SUGGESTIONS AS THE MECHANICS AREN'T ABLE TO DIAGNOSE THE PROBLEM. THANK YOU

I WAS DRIVING ON THE HIGHWAY AND I SMELLED BURNING PLASTIC. I REACHED BEHIND MY BACK AND BURNED MY FINGER. I PULLED OFF AND LOOKED AND SAW A HOLD AND MELTED SEAT. THE BACK OF MY COAT WAS MELTED AS WELL. I HAVE TAKEN IT TO A VW DEALER TO BE INSPECTED AND IT WAS CAUSED BY A WIRE SHORTING OUT. THERE IS A CASE NOW OPEN FOR ME WITH VW. WAITING TO HEAR IF THEY WILL PAY TO FIX THE SEAT.

ALWAYS HAD ELECTRICAL ISSUES, ALWAYS CHANGING FUSE FOR HORN, HORN "NEVER" WORKS! ISSUES WITH IGNITION, DIFFICULT TO TURN OFF, NOT CANNOT TURN ON AT ALL, KEY WON'T TURN ENOUGH, CONTACT VOLKSWAGEN, ADVISED OUT OF WARRANTY, NO RECALL FOR ISSUES I AM HAVING, VW DOES NOT STAND BEHIND THEIR PRODUCT-VERY EXPENSIVE TO FIX, VW WILL DO NOTHING,TOLD ME NOT A COMMON ISSUE (ALL THEY HAVE TO DO IS READ THROUGH THE COMPLAINTS ON HERE AND FIND LOTS OF PEOPLE W/SAME ISSUE(S) WOULD NOT RECOMMEND VW TO ANYONE!

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA SPORTWAGEN. WHILE DRIVING 30-35 MPH, THE VEHICLE SHOOK AND MISFIRED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE CONTACT CALLED DIRITO BROTHERS WALNUT CREEK VOLKSWAGEN (2020 N MAIN ST, WALNUT CREEK, CA 94596, (925) 934-8224) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 181258947. THE MANUFACTURER REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 94,000. *DT *JS *DT *JB

MY VOLKSWAGEN JETTA 2011 SEEMS TO HAVE MISFIRE. IT HAS A CHECK ENGINE LIGHT ON. THE CAR SHAKES WHEN SLOW DOWN AND/OR AT STOPS. VW CERTIFIED MECHANIC TRIED CHANGING THE PLUGS, AND CLEANING THE VALVES BUT NOTHING HELPED. HE ALSO TIED SHAFT CRANK SENSOR THAT DID NOT HELP EITHER. FINALLY THE DIAGNOSIS REPORT INDICATED THAT IT'S TIMING CHAIN ISSUE THAT NEED TO BE REPLACED.

IGNITION KEY WILL NOT TURN ENGINE OFF, CANNOT REMOVE WITHOUT 10 MINUTES OF JIGGLING. SECOND OCCURRENCE, SECOND REPAIR. MY VEHICLE HAS 49,800 MILES. IGNITION MODULE AND ASSOCIATED PARTS WERE REPLACED IN 2015 DUE TO FAILURE AND NOW IN SEPTEMBER 2018 DUE TO FAILURE. KEY ALSO BROKE DUE TO REPEATED ATTEMPTS TO REMOVE.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. ON MULTIPLE OCCASIONS, THE VEHICLE WOULD NOT IMMEDIATELY START. WHILE DRIVING, THE VEHICLE WOULD SUDDENLY SHUT OFF WITHOUT WARNING. ON ONE OCCASION, AFTER DRIVING INTO A BUSY INTERSECTION, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CRANK SENSOR WAS FAULTY. THE CRANK SENSOR WAS REPLACED, BUT THE FAILURES CONTINUED. THE LOCAL DEALER (WHITE ALLEN VOLKSWAGEN, 648 SPRINGBORO PIKE, DAYTON, OH) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS INVALID.

PASSENGER AIRBAG IS OFF EVEN WHEN SOMEONE IS SITTING IN THE SEAT. IF SOMEONE DOES NOT HAVE THE SEATBELT FASTENED IN THE PASSENGER SEAT THE BELL AND LIGHT WILL NOT COME ON.

MY HORN AND FRONT RIGHT PARKING LIGHT BOTH STOPPED WORKING AT THE SAME TIME. I NOTICED THERE IS A RECALL FOR THE SAME MAKE/MODEL/YEAR AS MY CAR, BUT MY VIN IS NOT INCLUDED. I WILL NEED TO HAVE THIS REPAIRED AND PAY FOR IT, HOWEVER, I DO HOPE VW AND NHTSA SEES THIS IS A PROBLEM AND EXPAND THE RECALL TO INCLUDE MORE MODELS.

BESIDES THE PROBLEM I HAVE REPORTED ABOUT THE CAR SPUTTERING LOOSING POWER AND EVEN STALLING ONCE ITS ON 1/4 TANK. NOW I AM HAVING PROBLEMS WITH THE ALTERNATOR CHARGING THE BATTERY. I REPLACE THE MUTLI FUSE, AND THE ALTERNATOR. ITS STILL NOT CHARGING. I HAD THE OLD ALTERNATOR TESTED AND IT WORKS. AFTER DOING SOME RESEARCH TRYING TO FIGURE OUT WHAT ELSE IT COULD BE, MANY OTHER PEOPLE ARE EXPERIENCING THE SAME ISSUES. ELECTRICAL PROBLEMS ARE VERY DANGEROUS AND WOULD LIKE TO GET THIS RESOLVED.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE IGNITION CYLINDER SEIZED AND THE VEHICLE WAS UNABLE TO START. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. STONE MOUNTAIN VOLKSWAGEN (3500 STONE MOUNTAIN HWY, SNELLVILLE, GA 30078, (678) 367-4286) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

HORN DOESN'T WORK AND THERE IS NO WARNING LIGHT. A VEHICLE DECIDED TO DO A U-TURN IN FRONT OF ME WITH NO WARNING. HIT THE HORN TO FIND IT NOT FUNCTIONING. THERE IS NO WARNING LIGHT TO INDICATE THERE IS AN ISSUE. THE PART THAT FAILED IS ALSO TIED TO THE AIRBAG SYSTEM. THE PART THAT FAILED IS THE CLOCK SPRING - J527 MODULE AS NOTED IN THE VW DEALER INDICATING THE HORN FUNCTIONS BUT THE MODULE NEEDS TO BE REPLACED.

WHEN SHIFTING GEARS FROM PARK TO ANY OTHER GEAR AFTER TURNING THE CAR ON,, THE LIGHTS PROJECTING WHICH GEAR THE CAR IS CURRENTLY IN DO NOT LIGHT UP, AND A WRENCH APPEARS ON THE DASHBOARD, BUT THE INDICATOR ON THE DASHBOARD IS ALSO GONE

MULTIPLE LIGHTS NOT WORKING, INCLUDING TURN SIGNAL AND BRAKE, WHILE DRIVING ON A CITY STREET. DETERMINED THAT 30 AMP FUSE #F16 HAD FAILED AND THERE APPEARED TO BE HEAT DAMAGE TO THE FUSE BOX AT THE LOCATION OF THIS FUSE.

KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

THE REAR DRUM BRAKES FAILED ON MORE THAN ONE OCCASION CAUSING LOSS OF BREAK PRESSURE WHICH ON ONE OCCASION ALMOST RESULTED IN A REAR END COLLISION. BOTH TIMES THE REAR DRUM BREAK FAILURE WAS CONFIRMED BY A VOLKSWAGEN CERTIFIED MECHANIC. ON ONE OCCASION BOTH REAR BRAKE SYSTEMS WERE COMPLETELY REPLACED INCLUDING THE BRAKE DRUMS. ON THE OTHER OCCASION THE REAR BRAKE DRUMS WERE SALVAGEABLE BUT THE OTHER COMPONENTS WERE REPLACED. THE FIRST TIME WAS ON MAY 26TH, 2015 AND THE SECOND TIME WAS JUNE 27, 2018. THE FIRST TIME A COMPLAINT WAS MADE WITH VOLKSWAGEN IN THE UNTIED STATES ON JUNE 5, 2015.

TAKATA RECALL. WHEN STARTING THE VEHICLE AFTER SEATING FOR MORE THAN AN HOUR, IT TAKES AN EXCESS AMOUNT OF CRANKING BEFORE THE ENGINE FIRES. 10 PLUS SECONDS. ONE ITS RUNNING IT USUALLY DRIVES WITHOUT ISSUES UNTIL YOU GET TO 5/16-1/4 TANK. WHILE DRIVING DOWN THE HIGHWAY IT STARTS TO LOOSE POWER. THE CAR FEELS LIKE IT IS GOING TO SHUT OFF. IT LOOSES POWER, GAINS AND LOOSE POWER CAUSING IT TO SPUTTER AND LOOSE CONTROL. AFTER A FEW MOMENTS IT IS BACK TO NORMAL. THEN PROCEEDS TO HAPPEN SPORADICALLY USUALLY EVERY COUPLE MILES UNTIL IT GETS FILL IT UP. THIS HAPPENS ON CITY ROADS AND HIGHWAY. I FILL THE TANK UP AND I ONLY GET ON AVERAGE 10 GALLONS INTO THE TANK, SO I KNOW ITS NOT OUT OF GAS. I HAVE HAD THE FUEL PUMP TEST NUMEROUS TIMES BY DIFFERENT MECHANICS. ALL OF THEM SAID ITS NOT LOOSING PRESSURE, AND IT PRIMES WHEN THE DRIVERS DOOR OPENS LIKE IT SHOULD. AFTER READING ONLINE I HAVE NOTICED MANY JETTA OWNERS ARE HAVING THE SAME PROBLEMS AND CAN NOT SEEM TO GET IT FIXED. THIS IS VERY CONCERNING CAUSE IT CAN CUT POWER AT ANY MOMENT AND IS VERY DANGEROUS. THIS HAS BEEN HAPPEN SINCE I BOUGHT THE CAR ABOUT A MONTH AGO AND CONTINUES TO HAPPEN IF IT FALLS BELOW THE 5/16 A TANK. THIS IS A PROBLEM THAT HAS EFFECTED MANY JETTA OWNERS AND PREVENTS A RISK TO THEM AND OTHER CARS ON THE ROAD. THIS IS A MANUFACTURING PROBLEM AND NEEDS TO BE CORRECTED. THANK YOU.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS STATIONARY, THE ANTI-LOCK BRAKING SYSTEM (ABS) FAILED. IN ADDITION, THE AIR BAG AND TRACTION CONTROL INDICATORS ILLUMINATED WHEN THE VEHICLE WAS STARTED. GUNTER VOLKSWAGEN IN FORT LAUDERDALE, FLORIDA 33317 WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE ABS FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

THE IGNITION SWITCH ON MY 2011 JETTA IS REGULARLY BECOMING STUCK AND I CANNOT TURN OFF MY VEHICLE. I SPENT OVER AN HOUR ON SATURDAY EVENING WHILE PARKED IN DRIVEWAY TRYING TO TURN THE VEHICLE OFF AND REMOVE THE KEY TO NO AVAIL. I HAD TO REMOVE THE FUEL PUMP FUSE ALONG WITH UNPLUGGING THE BATTERY. THE RADIO SYSTEM ALSO WENT OUT. FOLLOWING A LOUD POP THE SYSTEM QUIT WORKING COMPLETELY. SIMILAR TO MANY REPORTS I HAVE READ ONLINE SINCE THE OCCURRENCE.

STALLING OF VEHICLE WHILE IN TRAFFIC; EPC LIGHT WILL TURN ON, BATTERY LIGHT; REPLACEMENTS HAVE BEEN MADE WITH REGARDS TO FUEL AND OIL LEAKAGE AND STALLING STILL OCCURS

IGNITION LOCK CYLINDER ABRUPTLY FAILED. THE VEHICLE WOULD NOT START AT ALL DUE TO THIS FAILURE. THEY KEY WOULD NOT TURN AT ALL. IT WORKED ONE MOMENT AND IMMEDIATELY STOPPEDF WORKING. STRANDED AND HAD TO HAVE THE VEHICLE TOWED. TOW COMPANY HAD TO DISASSEMBLE SHIFTER TO PUT THE VEHICLE IN NEUTRAL IN ORDER TO TOW. $645 + FOR TOW AND REPAIRS.

TAKATA RECALL MY WINDSHEILD WIPERS DO NOT WORK PROPERLY. ONLY TOP SPEED WORKS. SPEED 1 AND 2 DO NOT WORK, ONLY 3.

WIPERS DO NOT FUNCTION PROPERLY IN COLD TEMPERATURES. IN VERY COLD WEATHER, THEY WILL OFTEN TAKE 3-5 MINUTES BEFORE MOVING ONCE TURNED ON. IN COOL TEMPERATURES THEY WILL OFTEN RUN AT A VERY SLOW PACE. CHANGING WIPER BLADES HAS NO EFFECT/IMPACT. THIS IS A WIPER ARM AND/OR WIPER ARM ASSEMBLY ISSUE AND WIDESPREAD THROUGHOUT ONLINE REPORTS. VW SHOULD BE FORCED TO ISSUE A RECALL.

DEFECTIVE LIGHT SWITCH THAT CONTROLS THE HEADLIGHTS, DAYTIME RUNNING LIGHT LOW BEAMS AND HIGH BEAMS. DAYTIME RUNNING LIGHT NO LONGER WORK, LOW BEAMS ARE SO DIM THEY ARE NO LONGER EFFECTIVE.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS OR WHILE PARKED, THE HORN FAILED TO OPERATE WHEN PRESSED. ALSO, THE HEADLIGHTS INADVERTENTLY FAILED TO ILLUMINATE WITHOUT WARNING. LEITH VOLKSWAGEN OF RALEIGH (4005 CAPITAL HILLS DRIVE RALEIGH, NC 27616, (833) 827-4410) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC FEES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE BECAUSE THE CUSTOMER SERVICE NUMBER WAS BUSY. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TT *TR

THE FUSE BOX MELTED AND CAUSED ELECTRICAL MALFUNCTIONS. THIS SEEMS LIKE A SAFETY ISSUE. APPARENTLY THIS HAS HAPPENED FREQUENTLY AND OTHER MODELS (TIGUAN) HAVE BEEN RECALLED DUE TO THE FAILURE OF THE SAME PART NUMBER.

I CAN'T GET THE KEY OUT OF THE IGNITION AND I CAN TURN THE CAR OFF.

THE PASSENGER SEAT AIRBAG SENSOR IS NO LONGER EFFECTIVE. THIS MEANS THAT IF I WAS TO GET INTO A COLLISION, THE CAR WOULD NOT SENSE THERE IS A PASSENGER AND THE AIRBAGS ON THAT SIDE OF THE VEHICLE WOULD NOT DEPLOY. THIS SENSOR DOES NOT WORK AT ALL, AND THERE IS AN AIRBAG WARNING LIGHT IN THE DASH.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING 65 MPH, THE CONTACT NOTICED THAT THE HORN WOULD NOT FUNCTION. THE CONTACT PULLED OVER TO A FUEL STATION, TURNED OFF THE VEHICLE, RESTARTED IT, BUT THE HORN WAS STILL NOT FUNCTIONING PROPERLY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 95,600.

IT IS A SAFETY ISSUE THAT THE VEHICLE'S HORN STARTED WEAKENING OUT AND IT STOPPED WORKING. I DID SOME RESEARCH AND FOUND THAT OTHER PEOPLE WHO OWNED AN MK6 (2011-2015) JETTA HAD THE SAME ISSUE ACROSS THE NATION. PLEASE ENFORCE THE VW TO OPEN A RECALL FOR THIS ISSUE.

WINDSHIELD WIPERS NOT FUNCTIONING WHEN VEHICLE IS IN 18 DEGREE AND BELOW TEMPERATURES FOR A FEW HOURS. WIPERS WORK FINE ONCE VEHICLE IS HEATED UP IN GARAGE OR OUTSIDE TEMPERATURES RISE ABOVE 18 DEGREES. REPLACEMENT WIPER MOTOR ASSEMBLY WAS DIAGNOSED AND REQUIRED TO CORRECT MALFUNCTION. WOULD LIKE VW TO REIMBURSE THE $537.03 OUT OF POCKET COSTS TO REPLACE THE DEFECTIVE/FAULTY PART. HAVE SEEN NUMEROUS COMPLAINTS FOR SAME ISSUE ONLINE. THANKS AND HOPE VW IS LISTENING!

IF THE OUTSIDE TEMPERATURE GOES BELOW APPROXIMATELY 15 DEGREES FAHRENHEIT, THE WIPERS FAIL TO OPERATE. THIS CAN HAPPEN WHEN THE VEHICLE HAS BEEN PARKED, OR DURING OPERATION. THIS HAS HAPPENED SEVERAL TIMES AND FROM INDICATIONS ON THE INTERNET, IS A KNOWN SAFETY PROBLEM.

TURNED ON VEHICLE, WENT TO TURN ON THE STEREO, AND ONCE I HIT THE 'POWER' BUTTON, IT TURNED ON AND THEN THE SCREEN WENT BLACK, RESULTING IN THE COMPLETE LOSS OF THE HEAD UNIT, RADIO, BLUE TOOTH, AND CLOCK. FUSES WERE CHECKED IN BOTH THE FUSE BOX AND THE STEREO ITSELF, AND NO FUSES WERE BLOWN.

HORN DOES NOT WORK & THE AC DOESN'T BLOW COLD RIGHT AWAY

CRANK CASE IS NOT ON RECALL SO IT'S NOT COVERED UNDER WARRANTY. THE COST IS 4200.00. AT WHAT POINT WILL IT GO ON RECALL. WITHOUT THE REPAIR THE CAR IS DEAD IN THE WATER. WARRANTY COMPANY WILL NOT PAY FOR ANYTHING THAT'S ON A TECHNICAL SERVICE BULLETIN. ALSO CALLED VW VERIFIED IS ON THE TECHNICAL SERVICE BULLETIN. IT'S VERY DANGEROUS AS THE CAR OIL LIGHT COMES ON AND RUNS ROUGH AND JUST STOPS. JULY 7 2017 BULLETIN 15-16-02 (V151602)

THE CAR RANDOMLY STALLS AND HAS BEING DOING SO FOR OVER A YEAR HAS BEEN TO SEVERAL MECHANICS AND THEY CANNOT FIX THE PROBLEM THE DEALERSHIP HAS BEEN ATTEMPTING TO FIX THE PROBLEM SINCE 08/30/2017 AND CURRENTLY HAS THE CAR WHILE I AM CARLESS. I HAVE REACHED OUT TO CORPORATE AND THE MANUFACTURE AND THEY JUST REPLY WITH EMAILS STATING THEY WILL GET BACK TO ME

KEY WILL NOT TURN IN IGNITION ON OR OFF.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

AIRBAG LIGHT ON, VW MECHANIC DIAGNOSED STEERING WHEEL CLOCK SPRING FAILURE, AND INDICATED THE AIRBAGS MAY FAIL TO DEPLOY. THIS VEHICLE WAS NOT INCLUDED IN A PREVIOUS RECALL FOR THE SAME ISSUE ON THE SAME MAKE AND MODEL. THE VEHICLE WAS STATIONARY WHEN THE LIGHT APPEARED AND THE PROBLEM PERSIST, VW DEALERS ACKNOWLEDGE ISSUE BUT WONT FIX AS THIS VIN'S PARTS WEREN'T COVERED BY THE SAME MAKE AND MODEL RECALL.

VEHICLE STALLS INTERMITTENTLY SINCE PURCHASE, COMMONLY WHEN EXITING A FREEWAY TO A STOP OR DURING RUSH HOUR(STOP/GO)TRAFFIC. BEFORE STALLING, VEHICLE WILL JERK, ROUGH IDLE, AND DELAY ACCELERATION. STALLING MAY OCCUR AT A STOP AFTER HIGH SPEED, HOWEVER STALLING HAS ALSO OCCURRED DURING DRIVING AFTER A HIGH SPEED TO LOW SPEED DEPARTURE. WHEN VEHICLE STALLS DURING DRIVING, BOTH THE WHEEL AND BRAKES LOCK UP COMMONLY. IT TAKES PUTTING IT IN NEUTRAL WHILE ROLLING AND ATTEMPTING TO START SEVERAL TIMES BEFORE IGNITION KICKS IN. THIS HAS BEEN DANGEROUS AS THE ONLY BRAKING WOULD BE A GRADUAL EMERGENCY BRAKE PULL AND THERE IS NO ADDITIONAL STEERING, THANKFULLY I HAVE HAD STRAIGHTAWAYS THE TIMES IT HAS HAPPENED, HOWEVER I HAVE BEEN FORCED TO GO THROUGH RED LIGHTS WITH MY HAZARDS ON, LAYING ON THE HORN. VW HAS ATTEMPTED REPAIR 5 TIMES FOR SAME ISSUE WITH NO RESOLVE. LIGHTS AND CODES COME AND GO INTERMITTENTLY AFTER STALLING. ONE OR BOTH OF THE PREVIOUS ISSUES MENTIONED OCCURS ON A DAILY BASIS AS OF THE MOMENT. THE FTC, BBB, AND ATTORNEY GENERAL FOR THE STATE OF MICHIGAN HAVE ALL BEEN MADE AWARE OF THE SITUATION AND THE ATTORNEY GENERAL'S OFFICE RECOMMENDED I REPORT IT TO YOU.

TWO EXISTING RECALLS ON MY VEHICLE HAVE BEEN COMPLETED AND I WOULD LIKE TO HAVE THEM UPDATED AS COMPLETE IN THE SYSTEM. THEY ARE: NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 11E036 RECALL DATE: SEPTEMBER 7, 2011 MANUFACTURER RECALL NUMBER: 26G9 AND NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 14V656 RECALL DATE: APRIL 7, 2015 MANUFACTURER RECALL NUMBER: 42G8 I HAVE ATTACHED A PRINTOUT FROM THE VOLKSWAGEN DEALERSHIP THAT SHOWS THE INSPECTIONS AND IF NECESSARY CORRECTIVE ACTIONS WERE TAKEN TO ADDRESS BOTH.

WITHIN THREE TO FOUR DAYS I'VE HAD TWO DOOR WINDOWS BLOW OUT WHILE DRIVING. NOTHING HIT THE WINDOWS. ONE DAY I WAS DRIVING ON THE INTERSTATE AND THE OTHER TIME I WAS DRIVING ONTO THE INTERSTATE RAMP GOING APPROXIMATELY 40 MILES/HOUR. THIS IS BAFFLING!

HORN NOT WORKING CAN NOT FIND FUSE DIAGRAM ANYWHERE TO FIX.I DO BELIVE THAT THIS IS A SAFTEY MATTER.DON'T HAVE THE MONEY TO TAKE TO VW DEALER.I'AM FAMILIAR IN CHANGING FUSES AND MECHANICHLY INCLINED.SO WHY WOULD I NEED TO TAKE IT TO DEALER.I SHOULD BE ABLE RECIEVE A FUSE DIAGRAM FOR MY VEHICICLE ID#

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION SWITCH WOULD NOT TURN AND THE DRIVER WAS UNABLE TO START THE ENGINE. AFTER WIGGLING THE KEY INSIDE THE IGNITION SWITCH,THE KEY WOULD TURN AND THE ENGINE WAS STARTED. THE VEHICLE WAS TAKEN TO MIKE HAGGERTY VOLKSWAGEN IN OAKLAWN, CA WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 55,000.

NHTSA CAMPAIGN #11V196000 MY FUSES BLOW, MY DRIVER WINDOW ROLLS DOWN, BUT INTERMITTENTLY WON'T ROLL UP. MY ENGINE CUTS OUT FOR NO REASON, WHILE IN MOTION AND STOPPED. HAPPENS WHEN SLOWING DOWN, EXITING OFF THE FREEWAY AND COMING TO A STOP IN TOWN. MY EPC, CHECK ENGINE , AND LIGHT SENSORS COME ON AND OFF AND DIFFERENT TIMES. 3 YEARS AGO I HAD MY ABS MODULE REPLACED. BUT CONTINUE TO HAVE THE SAME ISSUES. LOOKING ONLINE I FOUND THE RECALL ABOVE, BUT WHEN I TOOK IT TO THE DEALER I WAS TOLD THIS ISN'T AN OPEN RECALL. THIS HAS BEEN GOING ON SINCE 2014

CAR RADIO STOPPED FUNCTIONING WITHOUT ANY NOTICEABLE CAUSE. SCREEN COMPLETELY BLANK, DOES NOT RESPOND TO BUTTONS OR OTHER INPUT.

FOR ABOUT A WEEK IT HAS BEEN GETTING HARDER TO TURN ON AND OFF MY CAR, DUE TO THE KEY NOT WANTING TO TURN IN THE IGNITION. TODAY, I WENT TO PARK IN A SHOPPING AREA AND I COULDN'T TURN THE KEY AT ALL TO SHUT THE ENGINE OFF. I CALLED THE DEALERSHIP AND LEFT THEM A MESSAGE AND TOLD THEM I'M ON MY WAY RIGHT NOW TO BRING MY CAR IN BECAUSE I CANNOT SHUT MY CAR OFF. MY CAR HAS 83,000 MILES ON IT AND I DO HAVE AN EXTENDED WARRANTY. THE SERVICE GUY BEHIND THE COUNTER SAID THEY CAN'T EVEN LOOK AT IT FOR A WEEK AND A HALF AND IF ANYTHING IS WRONG WITH IT IT SHOULD BE COVERED UNDER THE WARRANTY. OBVIOUSLY, SOMETHING IS WRONG WITH IT, THE CAR RUN WAS STILL RUNNING IN THE PARKING LOT AND THE KEY FEELS SO LOOSE IN THE IGNITION, IT FEELS LIKE IT SHOULD BE ABLE TO JUST FALL OUT. HE ALSO MENTIONED THAT THE PART THAT I MIGHT NEED, IF ANYTHING IS WRONG WITH IT, WITH HAVE TO SHIP FROM GERMANY WHICH WOULD ADD ANOTHER WEEK. I MIGHT SEE MY CAR IN 3 WEEKS. MY DAUGHTER IS TAKING THIS CAR WITH HER BACK TO COLLEGE IN ABOUT 3 WEEKS AND I'M NOT FEELING TO GREAT ABOUT HER SAFETY RIGHT NOW WITH THIS CAR.

HORN DOES NOT PROPERLY OPERATE. ONLY WORKS ON OCCASION. THIS A HUGE SAFETY ISSUE THAT VW DOES NOT FEAL THEY ARE RESPONSIBLE FOR.

THE KEY GETS STUCK IN THE IGNITION WHEN ATTEMPTING TO TURN OFF THE ENGINE; THUS PREVENTING THE ENGINE FROM BEING ABLE TO BE TURNED OFF. I WAS LUCKY ENOUGH TO BE CLOSE TO AN AUTO REPAIR SHOP, AND THEY HAD TO PULL OFF A RELAY FROM THE ENGINE COMPARTMENT. UPON REPLACING THE RELAY, I WAS ABLE TO START THE CAR SO THAT I COULD DRIVE HOME. ONCE I GOT HOME AND ONCE AGAIN ATTEMPTED TO SHUT THE ENGINE OFF, THE KEY ONCE AGAIN WOULD NOT TURN. THE MECHANIC AT THE SHOP SAID THAT THIS IS A KNOWN ISSUE WITH MY MODEL CAR BUT THAT VOLKSWAGEN REFUSES TO ACKNOWLEDGE THE PROBLEM. UPON DOING A GOOGLE SEARCH TO SEE WHAT I CAN DO TO SHUT THE VEHICLE OFF, I FOUND A FEW HUNDRED PAGES DESCRIBING THE ISSUE, SO I'M SURE THIS IS FREQUENTLY HAPPENING. APPARENTLY, THE ONLY SOLUTION IS TO HAVE THE FAILED PARTS REPLACED WHICH COSTS UPWARDS OF $600. ALSO, THE KEY HAS BEEN GETTING STUCK ON AND OFF FOR THE PAST YEAR, BUT IN EACH CASE, I WAS ABLE TO WIGGLE THE KEY SO THAT IT WOULD TURN OFF. TODAY, I WASN'T ABLE TO EVEN TURN THE KEY TO THE OFF POSITION FROM THE ON POSITION.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE ENGINE AND BATTERY WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO WRAY AUTOMOTIVE VOLKSWAGEN (LOCATED AT 655 BROAD RIVER RD, COLUMBIA, SC 29210) WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL UNDER THE VIN. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.

ENTIRE SOUND/RADIO SYSTEM SUDDENLY STOPPED THEREBY ELIMINATING MY BLUE TOOTH CONNECTIVITY FOR HANDSFREE PHONE USE

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA SPORTWAGEN. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AND THE GLOW PLUG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS COASTED TO A PARKING LOT AND WAS TOWED TO THE DEALER (JOE HEIDT VOLKSWAGEN, 515 ROUTE 17 SOUTH, RAMSEY, NJ, 201-327-2900) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP CONTAINED PIECES OF METAL, WHICH CAUSED THE FUEL SYSTEM TO FAIL. ALSO, A DIAGNOSTIC TEST WAS PERFORMED AND THE CONTACT WAS INFORMED THAT THE FUEL WAS BAD. THE FUEL PUMP SYSTEM WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 70,205.

RECENTLY MY 2011 JETTA SPORTWAGEN'S EXTERIOR LIGHT DASHBOARD INDICATOR CAME ON. UPON INVESTIGATION I FOUND THAT THE PASSENGER SIDE EXTERIOR FRONT AND REAR LIGHTS WERE NOT WORKING. INTERMITTENTLY OVER THE NEXT FEW DAYS THEY WOULD WORK AND THEN FAIL AGAIN WITHOUT ANY REASON. I TOOK THE CAR TO THE DEALER AND WAS TOLD I HAD ONE BULB OUT AND THAT THERE WAS NOTHING WRONG WITH THE CAR. AND THAT THEY HAD NEVER EVER HEARD OF THIS ISSUE IN ANY VOLKSWAGEN. THE SAME DAY THE LIGHTS FAILED AGAIN. I INVESTIGATED THIS TIME MYSELF AND FOUND MULTIPLE COMPLAINTS ABOUT THE F16 FUSE. MY F16 FUSE WAS VISIBLY BURNT AND THE FUSE BOX WAS MELTED AT THE F16 SPOT. A NEW FUSE HAS TEMPORARILY FIXED THE PROBLEM, BUT I AM CONCERNED ABOUT A SAFETY ISSUE IF THIS IS MELTING THE FUSE BOX AND MY LIGHTS COULD FAIL AT A CRITICAL TIME.

ONCE THE CAR IS STARTED AND ENGINE IS RUNNING, IT HAS BEEN DIFFICULT TO TURN THE KEY OFF AND STOP THE ENGINE. ON SATURDAY IT WAS IMPOSSIBLE TO TURN THE KEY TO THE OFF POSITION AND REMOVE THE KEY WHEN WE WISHED TO PARK THE VEHICLE. WE HAD TO STALL THE ENGINE TO MAKE IT STOP RUNNING. THERE ARE MULTIPLE REPORTS OF THIS ONLINE IN VARIOUS VW FORUMS FOR MULTIPLE MODEL YEARS. WE WERE ONLY ABLE TO GET THE KEY OUT BY USING ONE OF THE TRICKS WE FOUND ONLINE.

ENGINE/CAR AT LOW SPEEDS BEGINS SHAKING AND REVS LIGHTS FLICKER CAR WILL EVEN SHUT OFF IN THE MIDDLE OF DRIVE HUGE SAFETY CONCERN! DEALER AND MECHANICS HAVE NOT BEEN ABLE TO FIGURE THE PROBLEM OUT. REPLACED CRANKSHAFT AND TIMING VALVES ALONG WITH OIL AND FLUIDS NEW AND RESET CAR COMPUTER. STILL NOT FIXED! RESEARCHED ON GOOGLE AND TONS OF OTHER VOLKSWAGEN OWNERS ARE EXPERIENCING SAME ISSUES.

PURCHASED 2011 VW JETTA CAR RECENTLY FOR MY DAUGHTER. IT DROVE OK FOR A SHORT WHILE BUT THEN LOST POWER WHILE DRIVING. FIRST THE RADIO TURNED OFF, THEN SEVERAL LIGHTS TURNED ON ON THE DASH AND THE STEERING BECAME HARD. FINALLY THE CAR TURNED OFF. I MANAGED TO PULL OFF THE FREEWAY. AFTER THIS, IT WOULD NOT START. WE TESTED THE BATTERY BUT IT WAS NOT THE PROBLEM. REPLACED THE ALTERNATOR BUT THAT ALSO DID NOT WORK. NOW I AM READING ABOUT MANY OTHER COMPLAINTS ON THIS SAME MODEL BY OTHER OWNERS. I RESPECTFULLY REQUEST THAT THIS BE INVESTIGATED AS A RECALL SINCE THERE ARE TOO MANY COMPLAINTS ABOUT ELECTRICAL PROBLEMS THAT SHOULD NOT BE IGNORED. HERE IS THE WEBSITE: HTTPS://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/JETTA/2011/ELECTRICAL/ELECTRICAL_SYSTEM.SHTML

WHEN DRIVING THE LOW OIL PRESSURE LIGHT COMES ON AND GOES OFF 4 OR 5 TIMES THEN IS PERFECTLY FINE THE REST OF THE TRIP. IT HAPPENS IN COLD AND HOT WEATHER. WHEN THE LOW OIL PRESSURE LIGHT COMES ON, IT'S ALWAYS WHEN I LET OFF THE ACCELERATOR TO COME TO A STOP. ONCE I START MOVING AGAIN, THE LIGHT GOES OFF. THE CORRECT OIL/FILTER HAVE BEEN INSTALLED, VW DEALERSHIP SAID IT HAPPENS ALL THE TIME AND THE OIL PRESSURE SENSOR WAS BAD. I CHANGED THE SENSOR AND IT STILL DOES THE SAME THING. WHILE RESEARCHING IT ON GOOGLE, IT APPEARS A LOT OF PEOPLE HAVE THIS SAME ISSUE, BUT NO ONE HAS A SOLUTION.VW DEALERSHIP HAS LIED TO ME BEFORE SO I DON'T TRUST THEM WORKING ON MY CAR.

TAKATA RECALL. KEY WONT TURN IN IGNITION ON OR OFF IN CAR WAS IN PARK

I CANNOT TURN THE KEY OFF AND REMOVE IT OR LOCK MY CAR THE ENGINE KEEPS RUNNING

AFTER DRIVING FOR A WHILE, THE CAR ACTS AS IF ITS GOING TO RUN OUT OF GAS. THE CAR WILL START TO JERK AND IDLE VERY ROUGHLY IN WHICH A FEW TIMES IT HAS CUT OFF ON ME, ONCE TRYING TO EXIT THE HIGHWAY. HAD IT CHECKED OUT BY CERTIFIED VW DEALER WHERE THE CAR WAS BOUGHT, AND I WAS TOLD IT WAS A FAULTY N205 VALVE. HAD THE VALVE REPLACED AND 2 DAYS LATER THE CAR IS DOING THE EXACT SAME THING. TOOK IT BACK AND DEALER ONCE AGAIN SAID THEY FIXED THE PROBLEM BY ADJUSTING SENSORS, BUT STILL THE SAME THING IS HAPPENING.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. VEHICLE IS ALWAYS STATIONARY AND IN AND PARK. THIS IS HAPPENED MANY TIMES OVER THE PAST FIVE YEARS OF OWNING THE VEHICLE, AND IS NOW OCCURRING MORE FREQUENTLY.

VEHICLE STATIONARY, IGNITION LOCKED/CYLINDER LOCK MALFUNCTION WHILE CAR ON, NOT ABLE TO TURN CAR OFF. WHEEL LOCKED WHILE CAR ON. THIS OCCURRED TWICE BEFORE.

IT'S NOW THE 5TH TIME THAT THIS HAPPEN. THE KEY CAN'T TURN OFF THE CAR! I CAN TURN ON THE SWITCH WITHOUT PROBLEM, BUT WHEN IS TIME TO TURN OFF WILL TAKE AROUND 20 MINUTES TO ACHIEVE IT!

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR LATCH FAILED TO PROPERLY LOCK, AND THE DOOR SWUNG OPEN WITHOUT WARNING. THE CONTACT HAD TO TIE THE DOOR WITH ROPE TO PREVENT IT FROM OPENING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS NOT COVERED UNDER A RECALL OR WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). SUBJECT:2011 VOLKSWAGEN JETTA [XXX] NON-COMPLIANCE WITH FMVSS STANDARD NO. 206 DOOR LOCKS AND DOOR RETENTION COMPONENTS - PASSENGER CARS REQUEST FOR DOOR LATCH REPAIR REIMBURSEMENT THE FRONT RIGHT DOOR LATCH OF MY DAUGHTER'S VW RECENTLY BECAME INOPERATIVE. THE DOOR SIMPLY DID NOT LATCH WHEN CLOSED AND WOULD FREELY SWING OPEN. WE TOOK THE VEHICLE TO THE CLOSEST DEALER, TOM WOOD VW OF NOBLESVILLE, IN. ON MAY 13, 2017. IN DISCUSSION WITH THE SERVICE MANAGER, [XXX], HE STATED THAT VW WOULD NOT COVER THE COST OF THE REPAIR. ESPECIALLY SINCE THE MILEAGE WAS 101,000. I MENTIONED TO [XXX] THAT THE DOOR LATCH IS PART OF THE FEDERAL MOTOR VEHICLE SAFETY STANDARDS, (FMVSS STD. 206) AND THAT THOSE STANDARDS ARE NOT LIMITED TO MILEAGE OR WARRANTY. A VEHICLE SHOULD MEET THOSE STANDARDS FOR THE LIFE OF THE VEHICLE. WE PAID FOR THE REPAIR AT A COST OF $512 (SEE ATTACHED REPAIR INVOICE RECEIPT). IN PREPARATION OF THIS LETTER I ENTERED IN A CHAT WITH VW CUSTOMER CARE. THE VW REP, WHILE SYMPATHETIC TO THE SITUATION, STATED THAT THE REPAIR WOULD HAVE BEEN COVERED HAD THE VEHICLE BEEN WITHIN THE MILEAGE REQUIREMENT OF 50,000 MILES. I STATED THAT THIS ISSUE WAS A FMVSS COMPLIANCE ISSUE AND THAT SUCH A REPAIR SHOULD NOT BE LIMITED TO MILEAGE. THE VEHICLE WAS UNSAFE TO DRIVE. THE DOOR DOES NOT STAY SHUT AND SWINGS OPEN FREELY. MY DAUGHTER'S CAR HAD TO BE REPAIRED. IT WAS NOT A MATTER OF CHOICE IN THAT IT WAS UNSAFE TO DRIVE, AND MOST LIKELY ILLEGAL TO DRIVE. I PAID FOR THE REPAIR. I AM REQUESTING THAT VW REIMBURSE ME FOR THE COST OF $512. *DL

MY VEHICLE IS KEYLESS ENTRY AND MOST OF THE TIME THE BACK PASSENGER SIDE DOOR IS FAULTY AND DOES NOT UNLOCK. THE MECHANISM THAT UNLOCKS THE DOOR ONLY UNLOCKS IF THE CAR IS PARKED ON A HILL. THIS IS A SAFETY ISSUE BECAUSE THE CAR AUTOMATICALLY LOCKS ALL DOORS WHEN DRIVING AND IF I WERE IN AN ACCIDENT, I COULD NOT OPEN THE BACK PASSENGER DOOR FROM THE OUTSIDE. I HAVE AN INFANT DAUGHTER AND I ALWAYS HAVE TO LOAD HER IN THE CAR FROM THE BACK DRIVERS SIDE, ALSO A SAFETY HAZARD. I SEE MANY OTHER VOLKSWAGEN OWNERS COMPLAIN ABOUT THIS SAME ISSUE IN ONLINE FORUMS. I'VE ASKED THE VW DEALERSHIP TO FIX THE PROBLEM, BUT THEY DON'T ACKNOWLEDGE IT IS A FAULTY PART THAT WAS INSTALLED IN MANUFACTURING. THE CAR HAS HAD THIS PROBLEM SINCE I PURCHASED IT USED IN 2013. THE CAR IS NO LONGER UNDER WARRANTY.

THIS IS THE SECOND TIME THAT I HAVE BEEN DRIVING AND MY BRAKES WENT STRAIGHT TO THE FLOOR AND THE CAR WOULDN'T STOP. I HAD TO KEEP PUMPING THE BRAKE UNTIL I GOT SLIGHT PRESSURE AND PULLED THE HAND BRAKE WHICH DIDN'T HELP. THE FIRST TIME I TOOK THE CAR TO THE MECHANIC THEY TOLD ME IT WAS THE MASTER CYLINDER AND THAT IT WAS REPLACE THIS WAS LAST YEAR. YESTERDAY I WAS DRIVING AND THE SAME THING OCCURRED I CHANGED MY BRAKES AND THEN WAS TOLD THAT IT WAS NOT MY BRAKES. I AM LEAKING BRAKE FLUID AND THAT IT IS MY MASTER CYLINDER. THIS IS A SERIOUS PROBLEM WHERE I CAN'T STOP AND I'M PUTTING MYSELF AND OTHER PEOPLE AT DANGER BECAUSE THERE IS NO WARNING OF WHEN IT'S GOING TO OCCUR.

WHILE DRIVING ON THE HIGHWAY SEVERAL MESSAGES STARTED TO APPEAR IN REFERENCE TO FAILED LIGHTS. I LOST SIGNAL LIGHTS, HEADLIGHTS AND BRAKE LIGHTS. REPLACING THE LIGHTS DID NOT SOLVE THE PROBLEM. AT THE DEALER THEY TOLD ME THAT THE FUSE BOX WAS BURNED OUT AND NEEDED REPLACEMENT. THIS IS WHAT HAPPENED TO ME WHILE DRIVING THE CAR ON 3/24/2017.

THE AIRBAG LIGHT WENT ON WITH THE CAR BEING IN ANY TYPE OF ACCIDENT. THERE WAS RECALL FOR THIS MAKE AND MODEL AND YEAR FOR MY CAR. HOWEVER, THE MANUFACTURER DECIDED THAT MY PARTICULAR CAR WAS NOT TO BE INCLUDED FOR THE RECALL.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED WHIPLASH, SHOULDER, BACK, AND LEFT KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

ABS MODULE FAILED AFTER 31K MILES. HORN ALSO FAILED. THIS WAS DIAGNOSED BY MY MECHANIC. TOLD ME ABOUT THE RECALL ON 2009 AND 2010 JETTA'S FOR ABS MODULE. LIGHTS FOR ABS, ELECTRONIC STABILITY CONTROL, AIR BAG AND TIRE PRESSURE ARE ALL ILLUMINATED. CAR HAS 31K MILES. THERE IS A RECALL ON THE ABS MODULE ON 2009 AND 2010 JETTA'S THIS CAR WAS PURCHASED IN 2010.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING, THE HORN WAS DEPRESSED BUT FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HORN ALARM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V196000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 48,000. UPDATED 04/28/17 *LJ UPDATED 10/11/2017*JS

UPON STARTING THE CAR ON FEB 8, 2017, THE RADIO/NAV SYSTEM/BLUETOOTH SYSTEM DID NOT WORK.

WHEN PARKED OVERNIGHT WITH TEMPERATURES IN THE LOWER TEENS, THE WINDSHIELD WIPERS DO NOT WORK THE NEXT MORNING. IF I WARM THE CAR UP FOR 20 MINUTES OR SO AND THEN LET IT SIT FOR ANOTHER HALF HOUR THEN THEY WILL USUALLY WORK. THIS HAS HAPPENED FOUR OR FIVE TIMES FROM 12/2016 - 2/2017. SEEMS WORSE IF IT HAS BEEN SNOWING OR ICING OVERNIGHT. WHEN THEY ARE WORKING THERE ARE NO SIGNS OF HESITATION OR SLOW MOVEMENT. THE FACT THAT IT IS RANDOM SEEMS UNUSUALLY DANGEROUS. SITTING IN THE DRIVEWAY OR MOVING DOES NOT MAKE ANY DIFFERENCE. CAR HAS 52000 MILES. THERE HAVE BEEN SEVERAL REPORTS FROM OTHER PEOPLE WITH THIS ISSUE. SHOULD WARRANT AN INVESTIGATION.

WHEN VEHICLE SUBJECTED TO COLD TEMPERATURES (BELOW FREEZING) THE WIPER MOTOR STOPS WORKING. WHEN VEHICLE PLACED IN WARM GARAGE WIPERS WORK AGAIN. THIS HAS HAPPENED ON SEVERAL OCCASIONS OVER THE LAST YEAR. WIPER MOTOR WAS REPLACED BY VW DEALERSHIP. NEW MOTOR IS A NEW PART NUMBER. IT APPEARS THE OLD WIPER MOTOR DESIGN MAY HAVE BEEN DEFECTIVE ALLOWING MOISTURE TO ENTER WHERE DRIVE SHAFT ENTERS MOTOR. NEW WIPER MOTOR HAS IMPROVED RUBBER SEAL IN THIS AREA.

ON THIS VEHICLE, FUSE (F16 PLUG-IN POSITION) OVERHEATED AND DAMAGED THE FUSE BOX, CAUSING A PARTIAL LOSS OF EXTERIOR VEHICLE LIGHTING. THIS COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. VW ISSUED 97AM ACTION ALERT FOR EARLIER YEAR SAME MODELS, BUT NOT THIS AND LATER YEAR MODELS.

FOR TWO YEARS PRIOR TO AUGUST 2016, I WENT INTO MY VW DEALER ONCE A MONTH BECAUSE THE CHECK TIRE LIGHT CAME ON. EACH TIME THEY JUST PUT AIR IN THE TIRES AND SAID THERE WAS NO PROBLEM, AND EACH TIME I ASKED THEM TO CHECK THE RIMS. ONCE OR TWICE THEY INSPECTED AND CLEANED THE RIMS AND SAID THERE WAS NO PROBLEM. IN JUNE 2016 I ASKED THEM TO CHECK AGAIN BECAUSE I PLANNED TO DRIVE FROM CHICAGO TO NEW YORK. THEY ASSURED ME I WOULD NOT HAVE A PROBLEM. BUT DRIVING BACK FROM NEW YORK IN AUGUST 2016, THE CAR WAS NOT HANDLING WELL, SO I CHECKED THE TIRES EVEN THOUGH THE CHECK TIRE LIGHT HAD NOT COME ON. I DIDN'T SPOT A PROBLEM, SO I CONTINUED TO DRIVE, BUT ON THE EXPRESSWAY JUST OUTSIDE OF YOUNGSTOWN, OHIO, THE LEFT FRONT TIRE SUDDENLY WENT FLAT, AND I BARELY WAS ABLE TO STEER THE CAR TO THE SIDE OF THE ROAD. WITH THE HELP OF A STATE TROUPER I FINALLY GOT A TOW TRUCK AND HAD THE SPARE PUT ON. THE NEXT MORNING I DROVE TO THE CLOSEST VW DEALER IN YOUNGSTOWN. THEY REPLACED THE TIRE, WHICH WAS DAMAGED BEYOND REPAIR. THEY SAID THAT THEY FOUND TWO SMALL INDENTATIONS ON THE INSIDE OF THE RIM THAT PROBABLY CAUSED THE TIRE TO LEAK AIR AND GO FLAT. THEY FIXED THE INDENTATIONS. BACK HOME AT THE VW DEALER IN GLENVIEW, IL, THEY AGAIN ASSURED ME THERE WAS NO PROBLEM, AND THEY REIMBURSED ME FOR THE REPAIRS. BUT JUST A COUPLE WEEKS AFTER THAT, MY CAR BEGAN TO HANDLE POORLY. I PUT AIR IN THE TIRES, AND A FEW HOURS LATER ON THE EXPRESSWAY THE CHECK TIRE LIGHT CAME ON. I ASKED VW TO REPLACE ALL THE RIMS AND TIRES FOR BY BACK THE CAR. THEY REFUSED. ONLINE I SEE OTHERS WITH THIS COMPLAINT. I HAVE DECIDED TO SELL THE CAR MYSELF, AT GREAT LOSS, AND BUY A SUBARU. THIS WAS A SAFETY ISSUE THAT I TOOK TO THE HIGHEST LEVELS AT VW, BUT THEY WOULDN'T LISTEN TO MY CLAIM. *TR

WHEN COLD, THE WINDSHIELD WIPERS WON'T WORK UNTIL IT WARMS UP ENOUGH. IF YOUR DRIVING AND IT GETS COLD, LIKE DURING SNOWSTORM, THEY QUIT WORKING. I HAVE LOOKED ONLINE AND HAVE ENCOUNTERED MANY INSTANCES OF THIS. THE COST IS AROUND $500 TO $1000 FOR PARTS AND LABOR FOR..., MAYBE THE MOTOR, MAYBE THE WIPER TRANSMISSION, MAYBE BOTH. NONSENSE! THIS IS A HUGE SAFETY ISSUE. PLEASE DO SOMETHING AND ISSUE A RECALL FOR THIS PROBLEM IS OCCURRING WITH DIFFERENT VEHICLES OVER MANY YEAR MODELS. JUST DO AN ONLINE SEARCH FOR WINDSHIELD WIPER PROBLEMS AND NARROW THE RESULTS TO WIPERS WON'T WORK WHEN ITS COLD. DEALER SAYS WE'VE NEVER ENCOUNTERED THAT. I CAN'T BELIEVE IT IF THEY KNOW WHAT THEY HAVE TO REPLACE. PLEASE HELP. PEOPLE ARE IN DANGER. *TR

CAR SHUDDERED AND LOST POWER TO ACCELERATE. EPC LIGHT AND CHECK ENGINE FLASH - SAME AS LAST TIME.

CAR SHUDDERED AND LOST POWER TO SPEED UP WHILE DRIVING ON THE FREEWAY. I HAD TO EXIT AS FAST AS POSSIBLE. *TR

TL* THE CONTACT OWNED A 2011 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS STATIONARY, IT ROLLED BACK DOWN A HILL AND CRASHED INTO A TREE. THE CONTACT STATED THAT THE KEY WAS NOT IN THE IGNITION AND THERE WERE NO OCCUPANTS IN THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. UPDATED 02/15/2017*CT UPDATED 7/16/18*JB *TR

CAR STALLS WITH NO WARNING WHILE DRIVING. FUEL SMELLS PERMEATE THE AIR AROUND VEHICLE AFTER A FEW MINUTES OF ATTEMPTED STARTING. VW DENIES IT IS A FUEL PUMP ISSUE. THE CAR HAS BEEN IN A SHOP FOR OVER A MONTH WITH NO FIX IN SIGHT. YET VW-AMERICA DENIES CLAIM UNDER LEMON LAW.

MAP SENSORE (MANIFOLD ABSOLUTE PRESSURE SENSOR) HAS REPEATEDLY WENT BAD EVEN A DAY AFTER CHANGING IT. I HAD REPLACED THE SENSOR IN FEBRUARY THEN AGAIN IN MARCH AND AGAIN IN MARCH A DAY OR 2 THEN AGAIN IN JULY AFTER JUST REPLACING IT. IT HAS NO HOSE LEAKS OR ANYTHING WRONG WITH IT THAT VOLKSWAGEN COULDN'T FIND ANYTHING THAT WOULD MAKE THE MAP SENSOR CONTINUE TO FAIL.

2011 VW JETTA TDI FAILED WHILE DRIVING ON HIGHWAY. AS CAR SLOWED DUE TO TRAFFIC, THE COIL (GLOW PLUG?) LIGHT CAME ON. WHEN CAR CAME TO COMPLETE STOP DUE TO TRAFFIC, ENGINE LIGHT CAME ON AND THE CAR STOPPED AND WOULD NOT RESTART. THERE WAS NO TIME FOR ME TO MOVE TO THE SIDE OF THE HIGHWAY DUE TO TRAFFIC CONGESTION SO I WAS STRANDED IN THE MIDDLE OF THE FREEWAY. WAITING FOR CA HIGHWAY PATROL FOR HELP, TRAFFIC CLEARED AND I WAS SUBSEQUENTLY HIT BY A CAR MOVING AT FREEWAY SPEEDS AND SUSTAINED INJURIES (RIBS, BACK AND NECK INJURIES, AND CONCUSSION) ONLINE, THERE ARE NUMEROUS REPORTS OF OTHER VW CARS THAT EXPERIENCED THE EXACT SAME ISSUE (COIL/GLOW PLUG LIGHT, THEN ENGINE FAILURE). THIS HAPPENED TO ME ON A FREEWAY AND THE REAR-END COLLISION I WAS SUBJECTED TO DUE TO CAR FAILURE COULD HAVE BEEN FATAL. SINCE THIS IS HAPPENING TO OTHER VW CARS, I BELIEVE THIS NEEDS TO BE INVESTIGATED TO PREVENT FATALITIES. THANK YOU! *TR

BOTH LOW BEAM LIGHTS WENT OUT AT THE SAME TIME. CHECKED ALL FUSES NONE BURNT. CHANGED THE BULBS STILL OUT.

I HAVE ISSUES WITH THE HEADLIGHTS. EVERY OTHER MONTH MY HEADLIGHT GOES OUT. WHEN I DROVE OFF THE LOT I HAD ONE HEADLIGHT. THIS HAS BEEN ONGOING FOR ALMOST 2 YEARS. WHEN I CHANGE IT THE OTHER SIDE GOES OUT. I KNOW THATS NOT NORMAL. AND THEN ONE DAY I HAD BEEN RUNNING ARRENDS AND MADE A STOP . I WAS WEARING FLIP FLOPS THAT DAY. WELL WHEN I WENT TO TURN AROUND IN MY SEAT TO GET WHAT WAS BEING HANDED TO ME FROM MY GIRLFRIEND I BURNED MY THREE LITTLE TOES ! !!! I IMMIEATELY WENT UNDER THE STEERING WHEEL AND SEEN IT WAS A PIPE NOT COVERED.I HAVE HAD MANY CARS AND I HAVE NEVER FELT ANY THING SO HOT UNDER A DASH.I HAD THREE BLISTERS.EACH TOE HAD A TINY BLISTER.THATS WHEN I SEEN ALL THE RUST EVERYWHER OR ANYWHERE THERE IS METAL IS COVERED WITH RUST.THERE WAS A RECALL ON THE REAR END .I NOTICED AFTER I TOOK IT IN THAT THE TIRES DIIDNT LOOK EVEN IN THE BACK.DRIVER SIDE TIRE BOWS INWARD ON THE TOP SIDE AND THE OTHER SIDE DOESNT. THE AIR BAG LIGHT WELL THATS ALWAYS ON . .AND WHEN I CHECKED THE AIR FILTER IT SMELLED LIKE IT WAS IN AN ELECTRICAL FIRE .MY HORN SOUNDS DEFECTIVE.BARELY HEAR IT. AND THE WINDSHEILD WIPER HAS ALOUD NOISE WHEN OPERATING.

MY KEY WILL NOT BE ALLOWED TO TURN THE CAR ON. IT WILL GO INTO THE IGNITION, BUT WILL NOT BE ALLOWED TO TURN AT ALL. THE CAR WAS PARKED IN A PARKING LOT. IT HAD BEEN DRIVEN 20 MINUTES EARLIER AND THROUGHOUT THE DAY WITHOUT A PROBLEM. A FEW WEEKS AGO WHILE PARKED ON A CITY STREET THE CAR WOULD NOT TURN OFF.

I LEFT WORK TO PICK UP MY CHILDREN 3 TIMES IN A SHORT TRIP THE CAR CUT OFF, IT SEEMS AS IF YOU DON'T GIVE GAS THE CAR WILL STALL AND QUIT. I HAVE STARTED TRYING TO HOLD THE BRAKE AND GIVE GAS TO PREVENT FROM IT CUTTING OFF AT STOP LIGHTS, THE CAR WILL ALSO CUT OFF IN MOTION IF NOT GIVEN GAS. I CAN'T FILE A COMPLAINT EVERYDAY BUT NOT ONE DAY GOES BY THAT MY CAR DON'T CUT OFF

MY CARS LOW BEAM HEADLIGHTS UNEXPECTEDLY STOPPED WORKING AFTER BRINGING IT INTO THE WEST BROAD VOLKSWAGEN OF RICHMOND, VA FOR A SAFETY RECALL. I THOUGHT THERE MAY HAVE BEEN A CHANCE THAT THEY BOTH BURNED OUT SIMULTANEOUSLY AND HAD THE LIGHT BULBS CHANGED, BUT STILL NO LUCK. I ALSO PURCHASED A NEW LIGHT SWITCH FOR MY DASH AND IT STILL DOES NOT WORK. I AM A COLLEGE STUDENT AND DO NOT HAVE A LOT OF MONEY TO SPEND ON BLIND DIAGNOSES. MY DAYTIME RUNNING LIGHTS WORK AND MY HIGH BEAMS, JUST NOT MY LOW BEAMS. I HAVE DONE RESEARCH ONLINE AND HAVE FOUND THAT THIS IS AN ISSUE WITH MANY VOLKSWAGEN JETTA DRIVERS FROM THEIR STANDARD MODELS, THROUGH SE-SEL, AND UP INTO THE TDI TRIMS. I BELIEVE THERE SHOULD BE A RECALL ON THIS, BECAUSE IT IS UNSAFE FOR ME TO DRIVE DURING DUSK AND IF I EVER NEED TO DRIVE AT NIGHT I AM FORCED TO USE MY HIGH BEAMS.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING IN THE RAIN AT APPROXIMATELY 30 MPH, THE WINDSHIELD WIPERS AND HORN FAILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V196000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA WITHOUT FILING A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

AT 22,591 MILES, I DISCOVERED THE DRIVER AIRBAG, AUDIO CONTROLS, HORN, OTHER ELECTRONICS ON STEERING WHEEL FAILED BECAUSE OF FAULTY CLOCK SPRING. THERE IS A RECALL NOTICE FOR MULTIPLE VW MODELS INCLUDING MY MODEL AND YEAR, BUT THE DEALER AND VW CORPORATE TOLD ME MY VEHICLE'S VIN DOESN'T QUALIFY FOR THE RECALL. HERE IS THE LINK TO VW RECALL INFORMATION REGARDING THIS ISSUE: HTTP://MEDIA.VW.COM/RELEASE/1042/ THIS IS DANGEROUS, SOMEONE COULD GET KILLED. HOW CAN THIS FAIL AT ONLY 22K MILES AND BE NORMAL WEAR AND TEAR? IT IS OBVIOUS MY VIN NUMBER SHOULD BE INCLUDED IN THIS RECALL. I HAVE CONTACTED MARK GILLIES 703-364-7104 MARK.GILLIES@VW.COM WHO IS LISTED ON THE VW SITE. THEY STILL REFUSE TO ISSUE A RECALL FOR THIS VIN.

MY VEHICLE WILL CUT OFF AT RANDOM TIMES WHILE DRIVING AND STEERING LOCKS UP, ALSO MY ALARM WILL MAKE THE SOUND TO DISARM THE VEHICLE WHEN DRIVING I HAVE TO PULL OVER SHUT DOWN CAR AND DISARM IT AND START AGAIN. WHILE AT A STOP LIGHT THE VEHICLES RPM WILL RAISE AND GO DOWN RAISE AND GO DOWN UNTIL CAR JUST SHUTS OFF. I WAS PULLING INTO MY PARKING STALL AND CAR SHUT OFF AND LOCKED UP I HAD TO HIT THE BRAKE AND RE START THE CAR TO PULL IN SAFELY OR IT WOULD HAVE RAN INTO THE CARPORT. ON THIS DATE THE CAR SHUT ITSELF OFF IN MOTION 2 TIMES AND IT CUT OFF WITH BRAKE ON AT A LIGHT 3 TIMES

MY VW JETTA BLOWS WHITE SMOKE ON START UP. IT FILLS MY GARAGE WITH WHITE SMOKE.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

WHILE DRIVING THE CAR TO WORK LAST THURSDAY (07/28/16) THE CAR STALLED AND ROLLED TO A STOP. I HAD IT TOWED TO MY MECHANIC AND HE INDICATED THAT THE FUEL PUMP AND POSSIBLY THE INJECTORS NEED TO BE REPLACED. THE CAR HAD JUST UNDER 1/4 TANK OF DIESEL FUEL AT THE TIME. THERE WERE NO ERROR LIGHTS OR OTHER INDICATION OF FAILURE. THE VEHICLE IS STILL AT THE MECHANIC, HE INDICATED THAT THE PARTS ARE $900 AND LABOR WILL BE ADDITIONAL. DEPENDING ON WHAT HE FINDS AS HE DOES THE REPAIR. HE INDICATED THAT THE INJECTORS MAY BE DAMAGED WHICH WOULD ADD AN ADDITIONAL $1000 FOR PARTS PLUS LABOR. I DIDN'T TAKE THE CAR TO VW BECAUSE I DON'T TRUST THEM. THE AC FAILED LAST MONTH AND THEY WANTED $1900 FOR THE REPAIR, I BROUGHT IT TO MY MECHANIC AND HAD IT REPAIRED FOR $800. THEY BILLED ME $200 TO TELL ME THE AC WAS BAD. THE CAR CURRENTLY HAS 40,000 MILE ON IT. I DON'T HAVE THE REPAIR INVOICES AT THIS TIME. UP TO THE TIME OF THE AC FAILURE ALL WORK HAS BEEN COMPLETED BY VW.

I WAS DRIVING TO MY CABIN AND WHEN I WOKE UP THE NEXT DAY AND STARTED MY CAR - MY RADIO DID NOT WORK, THE CARE WAS STATIONARY IN DRIVEWAY WHEN I NOTICED THIS PROBLEM. I DROVE TO THE DEALER, THINKING IT WAS A FUSE OR SOMETHING EASY TO FIX AND THEY SAID THE RADIO IS BROKEN AND IT BE OVER $1500.00 TO REPLACE. I WAS A BIT SHOCKED - THIS RADIO IS NOT FANCY, STANDARD STOCK RADIO. I STARTED DOING RESEARCH IN ALL THE VW JETTA FORUMS AND MANY PEOPLE (THOUSANDS OF PEOPLE HAVE HAD THIS ISSUE OR AN ELECTRICAL ISSUE THAT CAUSED THE RADIO TO BREAK) THE 2011 JETTA RADIO IS JUNK AND IT NEEDS TO BE RECALLED. I'M NOT SURE IF THIS IS ANOTHER POOR VW SCAM SIMILAR TO THE DIESEL MILEAGE FRAUD? BUT SEVERAL PEOPLE IN THE FORUMS ARE HAVING THE SAME ISSUE. THIS NEED TO BE ADDRESSED BY VOLKSWAGEN AND REPAIRED AT NO COST TO THE OWNERS. A RADIO SHOULD LAST MORE THAN 4 YEARS! THANK YOU! *TR

MY HORN DOES NOT CONSISTENTLY WORK. WHEN I'M DRIVING IT ONLY WORKS SOMETIMES DUE TO BELIEVED TO BE FAULTY ELECTRICAL. MY DOOR LOCKS DO NOT ENGAGE. A NOISE SOUNDS BUT THEY DO NOT ENGAGE CAUSING SAFETY ISSUE. MY WIPER BLADES DO NOT ALWAYS WORK CORRECTLY NOR DO THEY SPRAY WIPER SPRAY CAUSING VISIBILITY ISSUES. MY ELECTRICAL SYSTEM IS FAULTY CAUSING ONE DOOR TO STAY UNLOCKED UNLESS LOCKED WITH KEY. MY ALARM SYSTEM DOES NOT WORK. MY DRIVER SIDE WINDOW DOES NOT PROPERLY WORK AND WILL STOP IN THE DOWN POSITION. THE SAME DOOR IS HAVING LOCKING ISSUE. THERE IS KNOWN RECALL FOR OTHER 2011 MODELS ON ELECTRICAL SYSTEM. I CALLED VW AND THEY SAID MY VIN WAS NOT AFFECTED BY THE RECALL. I'M HAVING THE SAME ISSUES AS OTHER JETTA OWNERS WITH SAME YEAR MAKE AND MODEL AND WITH ACTIVE RECALL BUT VW REFUSES TO FIX MY CAR. I COULD GET INTO ACCIDENT DUE TO FAULTY HORN, FAULTY DOOR LOCKS, FAULTY VISIBILITY AND WIPERS THAT DO NOT WORK PROPERLY. MY ELECTRICAL SYSTEM IS CLEARLY FAULTY IF ALL OF THESE ISSUES ARE FAILING AT ONCE. I TOOK MY VEHICLE TO FIRESTONE AND THEY SAID FAULTY COMPUTER ISSUES NEED TO BE FIXED BY VW. THE VEHICLE IS ONLY 5 YEARS OLD.

WHEN COMING TO A STOP AS VEHICLE IS SHIFTING DOWN, IT LUNGES FORWARD AND YOU FEEL A HARD KNOCK COMING FROM TRANSMISSION. INTERMITTENT ISSUE. SAFETY CONCERN AS IT OCCURS AS YOU ARE SLOWING DOWN. WHEN RESEARCHING ONLINE NOTICED OTHER OWNERS HAVE EXPERIENCED SIMILAR ISSUE. I TOOK TO DEALER AND THEY WERE NOT ABLE TO REPLICATE ISSUE.

CAR STALLS INTERMITTENTLY UNDER VARIOUS CONDITIONS ACCELERATING DE-ACCELERATING WARMED UP, AND COLD FUEL PUMP HAS BEEN REPLACED ALONG WITH FILTER AND NOW POWER RELAY HAS BEEN REPLACED BUT IT STILL STALLS VERY DANGEROUS TO DRIVE.

I GOT INTO MY CAR AFTER FILLING THE FUEL TANK AND THE THE CAR STARTED FINE, BUT THE RADIO IS SUDDENLY GONE BLANK. RADIO DOES NOT WORK. THE VEHICLE WAS STATIONARY. THE RADIO WAS WORKING JUST FINE PRIOR TO MY STOP FOR FUEL.

REAR LEFT TIE ROD FRACTURED RESULTING IN LOSS OF STEERING CONTROL AT 45 MPH ON A WV HWY 152.

RIGHT FRONT HEADLIGHT ASSEMBLY (HIGH & LOW BEAM, TURN SIGNAL, DRL), RIGHT REAR TAILLIGHT, THIRD BRAKE LIGHT, LICENSE PLATE LIGHT AND LEFT REAR TURN SIGNAL ALL STOPPED WORKING AT THE SAME TIME. DASH INFORMATION CENTER REPORTED ALL OF THESE LIGHTS NEED TO BE CHECKED. AFTER 1.5 HOURS OF TROUBLESHOOTING WITH A FLUKE MULTI-METER, I FOUND A POST ON TDI FORUMS REFERENCING CAMPAIGN 97AM TO CHECK THE FUSE PANEL UNDER THE HOOD, POSITION F16, 30AMP FUSE FOR MELTING. I CHECKED THIS FUSE AND THE FUSE PANEL AND FUSE IS MELTED. I CONTACTED THE VW DEALERSHIP THAT VERIFIED THERE IS NO RECALL ON THIS ISSUE PERTAINING TO MY VIN. I THEN CONTACTED VW CUSTOMER CARE WHO ALSO SAID THERE IS NO RECALL OR SAFETY ISSUE AND THEY WILL NOT CORRECT IT BASED ON NUMEROUS COMPLAINTS ABOUT THE ISSUE ON THE 2009 - 2012 JETTA SPORTWAGENS. VW ADVISED ME TO TAKE THE CAR TO THE VW DEALERSHIP FOR FURTHER DIAGNOSIS BUT ADVISED I WOULD BE RESPONSIBLE FOR ANY CHARGES TO FIX THE CAR.

MY BOYFRIEND AND I DROVE TO GET DINNER. ON THE WAY THERE MY RADIO WAS FINE WE WERE SINGING AND LAUGHING. WE GET TO THE RESTAURANT AND I TURN MY CAR OFF AND THERE WERE THESE LITTLE BUZZING SOUNDS, DIDN'T THINK ANYTHING OF IT. IT WAS A HOT DAY CARS MAKE SOUNDS. AFTER DINER GETTING IN THE CAR AND GETTING READY TO START DRIVING I REALIZE I CAN'T PLAY MUSIC! I ALWAYS USE THE AUX CORD. AT FIRST I THOUGHT IT WAS MY PHONE THEN I LOOKED UP AND SEEN THAT MY TOUCH SCREEN WAS BLACK.... THEN I JUST THOUGHT IT WAS TURNED OFF SO I TIRED PUSHING THE POWER BUTTON... NOTHING. SO ON THE WAY HOME MY BOYFRIEND LOOKED UP THE FUSES GOT THE CHART, AND WE PULLED IT OUT AND IT WAS PERFECT NO NOTHING. THEN I IMMEDIATELY GOT ON THE INTERNET AND STARTED READING. NO ONLY DID I FIND THAT SIMILAR MODELS AND PREVIOUS YEARS HAVE HAD THE SAME PROBLEM, BUT IN A FEW MONTHS IT LEADS TO DEAD BATTERIES, AND THE POSSIBLY THAT'S YOUR CAR IS NOT RELIABLE AND IT SHOULD BE WITH AN EASY FIX. I ALSO FOUND THAT THE TYPE OF RADIO IS VERY HARD TO FIND, I COULDN'T FIND IT IN VW PARTS AND REPLACEMENTS, BUT INSTEAD FINDING EARLIER, AND MORE UPDATE VERSIONS!

THE KEY WILL NOT TURN OVER! SINGLE MOM WITH TWO KIDS THIS IS HORRIBLE. JETTA SAYS THIS IS AN ON GOING ISSUE AND THEY ARE SURPRISED THIS HAS NOT BEEN RECALLED! THE WHEEL IS LOCKED AND YOU CANNOT MOVE THE KEY, JETTA ESTIMATES ABOUT 600.00 TO FIX! AND SHOULD TAKE 7-10 BUSINESS DAYS! PLEASE PEOPLE COMPLAIN THIS SHOULD BE A RECALL!

ON MY WAY TO MY LOCATION I WAS LISTENING TO MY RADIO WITHOUT ANY ISSUE. I GOT BACK IN MY CAR AND MY SCREEN IS BLACK AND RADIO IS NOT WORKING. I BOUGHT MY CAR 4 MONTHS AGO AND AM FURIOUS BECAUSE THE BUMPER TO BUMPER WARRANTY HAS EXPIRED. I HAVE READ MANY FORUMS AND SEE THIS HAS HAPPENED TO MANY PEOPLE. WHY THE HELL HAS THERE NOT BEEN A RECALL ISSUED FOR THIS. FROM MY RESEARCH IT IS $800-$1000 TO FIX. IT IS NOT A BLOWN FUSE; ALREADY CHECKED. SOMEONE NEEDS TO LOOK INTO THIS COMMON PROBLEM AND WE NEED TO HOLD TH!M ACCOUNTABLE. THIS IS MY FIRST JETTA, AND MAY VERY WELL BE MY LAST IF THIS ISSUE IS NOT RESOLVED.

TL* THE CONTACT OWNED A 2011 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE FRONTAL AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND HAD TO BE TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT NO FAILURE COULD BE DETERMINED OR DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V196000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE ATTEMPTING TO ACCELERATE AT 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD AND THE VEHICLE FAILED TO RESPOND EFFECTIVELY. THE WRENCH AND CHECK ENGINE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE BRAKES FAILED TO COMPLETELY STOP THE VEHICLE ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE DEALER RESET THE ELECTRICAL SYSTEM, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 92,629.

THE RADIO IS COMPLETELY DEAD. I HAVE CHECKED ALL APPLICABLE FUSES, NONE OF THEM ARE BLOWN.

FUSE BOX WITH BLOWN FUSES . UNABLE TO REPLACE FUSES WITHOUT DIAGRAM. VW DEALER STATES I NEED TO BRING CAR IN AND PAY FOR DIAGNOSTIC TEST WHICH TOTALS OVER $100.00 THAT I CANNOT AFFORD. I AM ABLE TO CHANGE FUSES MYSELF THAT ARE BLOWN BUT NEED TO KNOW WHAT THE FUSE IS FOR AND THIS IS WHAT VW DEALER TOLD ME I HAVE TO DO, GET TEST FROM VW DEALER OR PAY FOR A DIAGRAM. I FEEL THIS IS WRONG, AS LONG AS I HAVE BEEN DRIVING, ALL FUSE BOXES WILL HAVE A DIAGRAM OF FUSES SO INDIVIDUAL CAN CHANGE FUSE THEMSELVES. HOW CAN I RESOLVE THIS ISSUE FOR DIAGRAM WITHOUT COSTING ME OVER $100.00. I WILL AWAIT YOUR REPLY. NOTICED MY CIGARETTE LIGHTER AND PHONE CHARGE WAS NOT WORKING. DID NOT NOTICE WHEN CAR WAS PURCHASED. CHANGED A 20 AMP FUSE THAT WAS BLOWN, THAT TOOK CARE OF CIGARETTE LIGHTER AND CHARGER, BUT NOW MY HORN DOES NOT WORK. THAT IS WHY I AM ASKING ON ADVISE ON HOW TO RESOLVE SITUATION. THANK YOU *TR

VEHICLE DRIVEN EARLIER IN THE DAY WITHOUT ANY ISSUES. LATER IN THE DAY, I WAS UNABLE TO TURN THE KEY WHILE IN IGNITION TO TURN ON THE VEHICLE. TOWED IT TO NEARBY VOLKSWAGEN DEALER AND DIAGNOSIS PROVED THAT IGNITION LOCK AND CYLINDER HAVE FAILED WITHOUT ANY EXPLANATION OF WHAT COULD OF CAUSED IT. SEARCHED ONLINE AND DISCOVERED THAT THERE ARE NUMEROUS OWNERS OF 2011 AND UP EXPERIENCING THE SAME ISSUE. CURRENTLY, MY VEHICLE HAS 76,000 MILES.

HORN QUIT WORKING COMPLETELY AS WELL AS HONK WHEN ALARM IS ACTIVATED. ALSO WHEN ALARM GOES OFF THERE'S NO SOUND. THIS IS NOT AN ISOLATED INCIDENT. I HAVE DISCOVERED MANY CASES ONLINE WHERE OWNERS EXPERIENCE SAME SAFETY CONCERN. I CALLED VW AND THEY REFUSE TO FIX NOR DO THEY CONFESS A SAFETY CONCERN EVEN WITH OBVIOUS MULTIPLE JETT'S OF SAME YEAR HAVING THE EXACT SAFETY ISSUE. WILL IT TAKE A FEW DOZEN ROAD SIDE DEATHS FOR VW TO DO THE RIGHT THING AND FIX THESE SAFETY ISSUES? HORN FAILS WHEN CAR IS IN MOTION OR STATIONARY. NO BLOWN FUSES, AND THE RELAY CLICKS WHEN THE HORN IS DEPRESSED ON THE STEERING WHEEL. WE'VE CALLED 2 VW DEALERS WHO REFUSED TO FIX BUT THEY OFFERED TO CHARGE US TO TELL US WHAT WE ALREADY KNOW BEING ITS NOT AN ISOLATED INCIDENT. WE ALSO CALLED VW CUSTOMER SERVICE ABOUT THE ISSUE AND THEY WOULDN'T TELL ME HOW MANY OWNERS HAVE TO DRIVE UNSAFE VEHICLES BEFORE VW ACTS. SOME OWNERS HAD THEIR JETT'S WITH THE SAME PROBLEM FIXED UNDER NTHSA 11V19600 BUT WE WERE REFUSED ASSISTANCE SO THIS SEEMS TO BE SELECTIVE SAFETY CORRECTIONS.

THE CLOCK SPRING GOT DEBRIS IN IT, PUSHING THE RIBBON OFF THE GUIDE WIRES AND CAUSING A KINK. THIS CAUSES A FAULT IN THE AIRBAG CONTROLS AS THERE IS UNRELIABLE CONNECTIVITY WITH THE COMPUTER. THUS, THE DRIVER'S SIDE AIRBAG WITHIN THE STEERING COLUMN TURNS ITSELF OFF. VW VOLUNTARILY RECALLED 420,000 CARS FOR THIS EXACT PROBLEM, INCLUDING SOME VEHICLES WITHIN OUR SAME YEAR AND MODEL. FROM VW'S RECALL NOTICE: ON CERTAIN VEHICLES, THE STEERING WHEEL CLOCK SPRING COULD BECOME CONTAMINATED WITH LONG HAIR OR LONG FIBERS WHICH MAY CAUSE A DISPLACEMENT OF THE INTERNAL GUIDE LOOPS. WHEN THE GUIDE LOOPS ARE DRAGGED OUT OF POSITION, THEY MAY APPLY TENSION TO THE INTERNAL FLAT CABLE AND CAUSE IT TO TEAR. SHOULD THE CABLE TEAR, THE ELECTRICAL CONNECTION TO THE DRIVER'S FRONT AIRBAG MAY BE LOST, CAUSING THE AIRBAG MONITORING INDICATOR LIGHT TO ILLUMINATE. IN A CRASH THAT WARRANTS A DRIVER FRONT AIRBAG DEPLOYMENT, THE AIRBAG WILL NOT DEPLOY, LEADING TO A RISK OF DRIVER INJURY. THIS IS EXACTLY WHAT HAPPENED TO OUR VEHICLE, VERBATIM. OUR VEHICLE WAS NOT PART OF THE AFFECTED RECALL. I WAS TOLD BY A VW TECH THAT OUR VEHICLE WAS NOT PART OF THE RECALL BECAUSE THE PART INCLUDES A COMPUTER MODULE FOR THE HIGHLINE DISPLAY. THIS CONTROLS ALL STEERING COLUMN-MOUNTED BUTTONS (RADIO, ETC), AND MUST BE MANUALLY REPROGRAMMED FOR EACH MODEL IT'S INSTALLED IN. THE PART COST INCREASES FROM $115 TO $375 AND THE LABOR FOR INSTALLATION INCREASES FROM $100 TO OVER $400. SO BY NOT REPLACING THE HIGHLINE MODULES, VW WILL SAVE SEVERAL MILLION DOLLARS. MEANWHILE, PEOPLE ARE RIDING AROUND WITHOUT FUNCTIONING AIRBAGS BECAUSE VW CAN'T DESIGN A STEERING COLUMN THAT KEEPS LONG HAIR FROM GETTING TANGLED IN THEIR CLOCK SPRINGS. THE DESIGN FLAW ISN'T IN THE CLOCK SPRING ITSELF BUT IN THE STEERING COLUMN ASSEMBLY THAT CAN'T BLOCK DEBRIS FROM GETTING DOWN INTO THE CLOCK SPRINGS TO BEGIN WITH.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING 35 MPH, THE VEHICLE INADVERTENTLY STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAS RESTARTED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

RADIO (INCLUDING BLUETOOTH) SUDDENLY WENT OUT AT 39K MILES. DEALER DIAGNOSIS WAS THAT RADIO FAILED.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER'S SIDE HEADLIGHT, THE DRIVER'S SIDE TAIL LIGHTS, DIRECTIONAL TURNING SIGNAL LIGHTS, AND THE LICENSE PLATE LIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUSE PANEL IN THE ENGINE COMPARTMENT WAS MELTED WHICH CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,351.

DRIVING ON THE HIGHWAY AND THE GLOW PLUG INDICATOR LIGHT STARTS FLASHING WITH A LOSE OF POWER. THE VEHICLE STALLS BUT LUCKILY WHILE EXITING FREEWAY. THE JETTA WAS TOWED TO DEALER WHERE IT WAS DETERMINED HPFP FAILURE AND THE WHOLE FUEL SYSTEM NEEDS TO BE REPLACED. THE CAR WAS NOT FIXED ($6000) AS IT WAS PAST THE WARRANTY BY 1000 MILES.

IN A ACCIDENT WHERE I WAS STOPPED AND HIT IN THE REAR AND PUSHED INTO THE CAR IN FRONT OF ME. HEAVY FRONT AND REAR DMG AND THE AIRBAGS DID NOT DEPLOY, JUST SOME SMOKE CAME OUT FROM UNDER THE DASH LIKE IT WAS ON FIRE

VEHICLE CLUTCH PEDAL STUCK TO THE FLOOR. VEHICLE WOULD STILL START BUT ONLY IN NEUTRAL. IF I WERE TO TRY AND START VEHICLE IN A GEAR WITH THE CLUTCH PRESSED IN THE CAR JUMPS FORWARD OR REVERSE. THIS COULD CAUSE SOMEONE TO BE CRUSHED IF THEY WERE STANDING IN FRONT OR BEHIND WHEN VEHICLE IS BEING STARTED. ALSO IF THIS FAILURE WERE TO HAPPEN WHEN DRIVING THE CAR WOULD NOT COME OUT OF GEAR AND COULD CAUSE AND ACCIDENT. LUCKILY MINE FAILED IN MY GARAGE OVER NIGHT. BROWSING AROUND ON THE INTERNET IT SEEMS TO BE A COMMON PROBLEM AND MANY PEOPLE HAVE HAD FAILURES WHILE DRIVING. VEHICLE HAS JUST OVER 90,000 MILES. CAUSE OF THE PROBLEM IS AIR GETTING INTO THE HYDRAULIC CLUTCH SYSTEM. THE SLAVE CYLINDER WAS BLEED AND IT WORKED FINE AGAIN. I ENDED UP REMOVING THE TRANSMISSION AND REPLACING THE SLAVE AND MASTER CYLINDER SINCE THE DEALERSHIP TOLD ME THAT THEY WERE BAD. NO VISIBLE FLUID COMING FROM EITHER PART THOUGH.

THE RADIO LOUD POPPING WENT DEAD . TURNS ON BY ITSELF SOMETIMES ABOUT 1 TIME EVERY 2 WEEKS OR SO. LOUD POPPING STATLED WHILE DRIVING.

HIGH PRESSURE FUEL PUMP BREAKDOWN LITTERED THE DIESEL INJECTION SYSTEM WITH METAL PARTICLES. AT LEAST THE FOLLOWING WERE DAMAGED, ACCORDING TO VOLKSWAGEN FUEL PUMP HAS METAL IN IT INTAKE FUEL PUMP HIGH PRESSURE PUMP AUXILLARY FUEL PUMP FUEL LINES 4 INJECTORS FUEL RAIL W/SENSORS THIS IS A $6,500 FIX AND THERE IS AN ASTRONOMICAL FAILURE RATE THAT IS GREATER THAN 1%. I BELIEVE THAT THIS PROBLEM SHOULD BE REVISITED.

MY 3 YEAR OLD SON'S SEATBELT LOCKED AROUND HIM WHEN HE THRUST HIMSELF FORWARD IN HIS CAR SEAT. I ATTEMPTED TO GET HIM OUT, BUT HE HAD APPARENTLY PUT THE TOP PORTION OF THE SEATBELT BEHIND HIS NECK. ANY ATTEMPT I MADE TO GET HIM OUT ONLY RESULTED IN THE SEATBELT TIGHTENING MORE AND MORE. SUBSEQUENTLY, I HAD TO CALL 911 AND MEDICS CAME TO CUT HIM OUT OF THE SEATBELT.

MY LIGHTS BEGAN FAILING WITHOUT WARNING. FRONT HEADLIGHT, REAR TAIL LIGHT, LICENSE PLATE LIGHT, DIRECTIONAL SIGNALS, BACK UP LIGHTS. IN TOTAL, 7 LIGHTS FAILED WITHIN MINUTES. VEHICLE WAS TURNED ON AND MOVING ON A CITY STREET. WARNING LIGHTS INSIDE THE VEHICLE TOLD ME THAT LIGHTS FAILED WHEN I USED THEM (SIGNALS, BRAKES, HEADLIGHTS, ETC). DROVE DIRECTLY TO DEALERSHIP TO REPAIR/REPORT PROBLEM. RESEARCH TOLD ME THAT THIS WAS A COMMON ISSUE AND A NHTSA RECALL ON 2009 AND 2010 MODELS. OUR 2011 DID NOT HAVE A RECALL ON IT, BUT ISSUE WAS IDENTICAL. CONTACTED VW CUSTOMER SERVICE. CASE #160222423. THEY AGREED TO PAY 75%.

I PARKED ON A DRIVEWAY WITH A 15 DEGREE PITCH. I FOLLOWED THE SAME PROCEDURE EACH TIME I PARK, WAITING 1 MINUTE IN IDLE, TRANSMISSION TO NEUTRAL, WITH MY FOOT DEPRESSED ON THE BRAKE PEDAL. AFTER SHUTDOWN I ENGAGED THE PARKING BRAKE AND PLACED THE TRANSMISSION IN 1ST GEAR. I EXITED THE VEHICLE FOR 10 TO 15 MINUTES PREPARING THE CAR FOR WAXING. I LEFT THE AREA FOR ABOUT 15 MINUTES AND RETURNED TO FIND THE CAR HAD ROLLED DOWN THE DRIVEWAY, CRASHED THROUGH A FENCE, DOWN A HILL, AND INTO TREES. (THE PARKING BRAKE WAS ENGAGED BUT TRANSMISSION WAS IN NEUTRAL) I PERFORMED TESTS AND DETERMINED THAT RANDOMLY, GEAR SHIFTER APPEARED TO BE IN 1ST GEAR BUT WHEN I RELEASED THE PARKING BRAKE THE SHIFTER RETURNED TO THE NEUTRAL POSITION AND CAR STARTED ROLLING BACK. I CONTACTED VW CUSTOMER SERVICE AND REPORTED THIS. A VW SERVICE MANAGER ASKED ME TO REPLICATE CONDITIONS OF INCIDENT. I PARKED THE VEHICLE ON A SLIGHT UPGRADE, ALLOWED ONE MINUTE IN IDLE, SET THE PARKING BRAKE, AND PLACED THE SHIFTER IN 1ST GEAR. THE SERVICE MANAGER INFORMED ME THAT MANUAL TRANSMISSION SYNCHRONIZERS CAN RANDOMLY CATCH WHILE STATIONARY PREVENTING PROPER ENGAGEMENT INTO 1ST GEAR. HE ALSO INFORMED ME THAT I HAD NOT FULLY ENGAGED THE PARKING BRAKE. HE PULLED THE PARKING BRAKE UP SLOWLY (APPROXIMATELY 6-7 CLICKS). THE SERVICE DEPARTMENT REPORTED PARKING BRAKE AND TRANSMISSION TESTED OK AND NO REPAIRS REQUIRED. QUESTIONS FOR NTSB: 1 SHOULD ORDER OF OPERATIONS OUTLINED IN VW OWNER'S MANUAL FOR PARKING CAR WITH MANUAL TRANSMISSION BE REVISED TO FIRST PLACE THE TRANSMISSION IN 1ST GEAR, RELEASE THE MAIN BRAKE SLOWLY, AND DETERMINE IF CAR REMAINS STATIONARY BEFORE ENGAGING PARKING BRAKE? THIS WOULD PREVENT FULL LOAD ON TRANSMISSION WHILE INSURING THAT THE CAR REMAINS STATIONARY REGARDLESS OF A PARKING BRAKE FAILURE. 2: SHOULD THE VW MANUAL STATE THAT THE PARKING BRAKE NEEDS TO BE FULLY EXTENDED (6-7 CLICKS)?

THE CAR IS A 2011 VW JETTA SW TDI. ON SEPT 7, 2015, WHILE DRIVING ON THE AUTOBAHN, THE CAR'S CHECK ENGINE LIGHT ACTIVATED AND THE CAR ABRUPTLY LOST POWER. I COASTED TO A STOP ON THE SHOULDER. I SHUT THE CAR OFF AND IT WOULD NOT RESTART. IT WAS TOWED TO THE NEAREST VW DEALER. WE HAD TO RENT A VEHICLE FOR ALMOST TWO WEEKS. VW SAID THE FUEL PUMP WAS DESTROYED DUE TO TAINTED DIESEL FUEL. REPORTS INDICATED THAT METAL SHAVINGS WERE FOUND IN FUEL SAMPLES. VW REPLACED THE ENTIRE FUEL SYSTEM AT A COST OF EIGHT THOUSAND EUROS. I HAVE CONTACTED THE ESSO STATION & HEADQUARTERS. ESSO HAS INDICATED THAT THERE HAVE BEEN NO REPORTS OF TAINTED DIESEL FUEL AT THE STATION. I AM BEING SHUFFLED BETWEEN THE ESSO STATION & THE VW DEALERSHIP. IT IS OBVIOUS WHO THE RESPONSIBLE PARTY IS. VW NEEDS TO DO WHAT IS RIGHT AND DEMONSTRATE CORPORATE SOCIAL RESPONSIBILITY. *TR

SINCE 2012 I HAVE HAD TO REPLACE ALL EXTERIOR LIGHTS INCLUDING BREAK AND TAIL LIGHTS. MY HEAD LIGHTS HAVE BEEN REPLACED AT LEAST AT 8 TIMES OVER THE PAST TWO YEARS OR SO. VW CLAIMS THERE IS NOTHING WRONG AND ITS MY FAULT BECAUSE I AM NOT REPLACING THEM WITH THEIR BRAND AND BUYING THEM ELSEWHERE.

I BEGAN EXPERIENCING ISSUES WITH THE ANTI-THEFT/LOCKING SYSTEM ABOUT LATE 2013/ EARLY 2014. THE LOCKING SYSTEM MALFUNCTIONS AND THE DOORS DO NOT LOCK, BUT ALSO WHILE DRIVING THE LOCKS CONTINUOUSLY CLICK WHILE TRYING TO ENGAGE. I SPOKE TO MY LOCAL VW DEALERSHIP VIA PHONE ON MULTIPLE OCCASIONS AND RECEIVED MULTIPLE ANSWERS, BUT ULTIMATELY WAS TOLD THE COST WOULD BE AROUND $500-600 DOLLARS TO REPAIR, OUT OF MY POCKET. I WAS UNAWARE OF THE RECALL INFORMATION AT THAT TIME AND COULD NOT AFFORD THIS AT THIS TIME. THEN, IN LATE DECEMBER OF 2015 MY HORN SUDDENLY, WITHOUT WARNING, STOPPED WORKING AS WELL. I DID RESEARCH AND FOUND THAT BOTH ISSUES WERE PROBABLY RELATED TO THE RECALL NUMBER: 11V196000 RECALL DATE: 03/29/2011. I SPOKE TO VW CUSTOMER CARE AND WAS INFORMED OF OTHER RECALLS AS WELL. I TOOK MY CAR TO THE VW DEALERSHIP TO HAVE ALL RECALLS PERFORMED AND WAS REASSURED THAT THIS PARTICULAR ISSUE WITH THE HORN AND ANTI-THEFT WOULD BE EXAMINED, ALONG WITH THE OTHER RECALLS. THE HORN/ANTI-THEFT ISSUE WERE NOT ADDRESSED AS STATED. THAT SAME DAY I EMAILED THE SERVICE LEAD WITH THE RECALL INFORMATION AND WAS TOLD THAT MY VIN DID NOT MATCH THIS RECALL AND THAT I WOULD NEED TO BRING MY VEHICLE IN, AGAIN, FOR A DIAGNOSTIC TEST AND/OR REPAIR (SERVICES TO BE PERFORMED OUT OF MY POCKET). ACCORDING TO THE DOCUMENTATION PROVIDED BY NHTSA CAMPAIGN NUMBER: 11V196000 MY VEHICLE IS A MATCH TO THE SPECIFIC VIN ASSOCIATED WITH THE RECALL. THIS IS A SERIOUS ISSUE, AS I UNDERSTAND IT HAS TO DO WITH THE ELECTRICAL SYSTEM MALFUNCTIONING AND COULD VERY WELL CAUSE OTHER PARTS OF THE VEHICLE TO MALFUNCTION. ACCORDING TO THE DOCUMENTATION NOT ALL VEHICLES IN THIS RECALL WERE ACCOUNTED FOR, AND I BELIEVE MY VEHICLE IS PART OF THE UNACCOUNTED VEHICLES.

INVOLVED IN A TRAFFIC COLLISION RESULTING IN ARI BAG DEPLOYMENT RESULTING IN RECEIVED 2ND DEGREE BURN TO THE INSIDE OF THE RIGHT FOREARM FROM VW EMBLEM/BADGING ON THE STEERING WHEEL.

IM EXPERIENCING A LOT OF PROBLEMS WITH MY CAR. FIRST OF ALL THE LIGHTS DON'T ALWAYS WORK THEY WOULD TURN ON AND OFF ON THEIR OWN UNTIL FINALLY STOPPED COMPLETELY. THE NEXT PROBLEM IT HAS WAITING AT A STOP LIGHT IT LOOSES POWER AND SHAKES AND STALLS. THEN I STARTED EXPERIENCING THE SAME PROBLEM WHILE DRIVING ONE TIME I WAS PULLING INTO MY DRIVEWAY THE CAR CUT OFF AND STEERING WHEEL LOCKED THANKFUL I WAS NOT ON THE FREEWAY AT THE TIME. THEN AGAIN ON THE FREEWAY IN RUSH HOUR TRAFFIC I WAS LUCKY ENOUGH TO GET OVER AND PULL OFF BEFORE IT STALLED THE CAR PUTTING AND I WAS GIVING GAS BUT CAR DID NOT WANT TO GO IT WAS NOT GAINING SPEED IT WAS ON THE VERGE OF STALLING. THIS IS A SAFETY ISSUE ITS MY ONLY VEHICLE I'M AFRAID OF IT CUTTING OFF AND STALLING WHILE DRIVING AND A ACCIDENT OCCURRING. THE CAR STALLING IS WHILE DRIVING AND WITH FOOT ON THE BRAKE OR IN PARK. IT ALSO HAS A PROBLEM WHILE IN PARK AND FOOT ON BRAKE THE CARS RPM RAVE ON THEIR OWN.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE'S HORN AND RADIO DID NOT FUNCTION, THERE WAS A BURNING ODOR, AND THE WINDOWS FUNCTIONED INDEPENDENTLY. IN ADDITION, THE VEHICLE FELT AS IF IT WOULD LOSE POWER, THE AIR BAGS WERE NOT FUNCTIONING, AND THE EXTERIOR LIGHTS WERE MALFUNCTIONING. THE EPC AND CATALYTIC CONVERTER MALFUNCTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.

WINDSHIELD WIPERS ARE WORKING INTERMITTENTLY IN THE COLD WEATHER... BUT AS SOON AS IT WARMS UP OR THE VEHICLE IS PULLED INTO A GARAGE... WIPERS BEGIN TO WORK AS NORMAL. ADDITIONALLY, THE VEHICLES HORN IS ALSO DOING THE SAME THING. THIS PROBLEM SEEMS TO OCCUR WHEN THE VEHICLE IS STATIONARY AND/OR MOVING IN EXTREME COLD WEATHER. VEHICLE DID THIS 2 YEARS AGO (2/14/2014). VW DEALERSHIP REPLACED HORN AND WIPER SWITCH. PROBLEM IS NOW OCCURRING AGAIN INTERMITTENTLY. MY VEHICLE WAS BROUGHT TO A TRUSTED VW MECHANIC TODAY (1/5/2016) WHO DIAGNOSED THE VEHICLE WITH 3 DIFFERENT ELECTRICAL TROUBLE CODES BUT FOUND NO PROBLEMS WITH THE HORN OR WIPERS INDIVIDUALLY. THROUGH RESEARCH ONLINE, I FOUND FOUND MANY SIMILAR STORIES WITH INTERMITTENT WINDSHIELD WIPERS AND HORNS IN THE COLD ON VW JETTAS 2011 AND LATER IN ARTICLES AND FORUMS. MY MECHANIC FEELS THAT THERE MAY BE FAULTY WIRING IN THESE VEHICLES THAT WITH EXTREME COLD CONDITIONS DOES NOT ALLOW THE FULL CONDUCTION OF ELECTRICITY TO PROPERLY ACTIVATE THE WINDSHIELD WIPERS AND/OR HORN WHICH CAN BE A HAZARD WHILE DRIVING ESPECIALLY IN ADVERSE WEATHER CONDITIONS. VW ADMITS THAT THERE HAVE BEEN PREVIOUS RECALLS TO PROBLEMS WITH MALFUNCTIONING WINDSHIELD WIPERS AND/OR HORNS BUT MY VEHICLE WAS NOT COVERED UNDER THE RECALL. ADDITIONALLY, VW IS REFUSING TO ADMIT THAT THIS IS A LARGER PROBLEM THEN JUST MY VEHICLE AND IS NOT WILLING TO HAVE THE ISSUE FULLY LOOKED INTO.

I OWN A 2011 VOLKSWAGEN JETTA THAT WAS DIAGNOSED BY A VW DEALERSHIP TO HAVE THE AIRBAG CLOCK SPRING FAILURE THAT IS IDENTICAL TO YOUR RECALL CAMPAIGN NUMBER: 15V483000. MY AIRBAG LIGHT REMAINS ON AT ALL TIMES AND WILL NOT DEPLOY IF NEEDED. THE VOLKSWAGEN DEALERSHIP HAS INFORMED ME THAT MY VIN AND THAT THIS VEHICLE'S MAKE AND MODEL WERE NOT COVERED BY THE RECALL-YOUR CAMPAIGN STATES OTHERWISE, PLEASE HELP OR ADVISE. VOLKSWAGAN

HIGH PRESSURE FUEL PUMP FAILED CONTAINATED THE FUEL SYSTEM WITH METAL PARTICLES WELL I WAS ON VACATION ON FIVE LANE FREEWAY JUST SOUTH OF PASADENA HIGHWAY 5 FALL LEFT LANE JUST STOPPED RUNNING ALMOST ACCIDENT TRYING TO CROSS FOUR LANES WITH NO POWER.

IGNITION SWITCH KEY LOCK SOLENOID (N376) PROBLEM. HELLO, MY WIFE'S 2011 JETTA HAS A MALFUNCTIONING IGNITION LOCK CYLINDER. PERHAPS THE IGNITION SWITCH KEY LOCK SOLENOID (N376)? NORMALLY THE KEY SHOULD BE LOCKED IN THE IGNITION WHILE THE CAR IS IN D(DRIVE). HOWEVER, THERE APPEARS TO BE A MALFUNCTION IN THE N376 (OR OTHER) WHICH DOES NOT ENGAGE THE LOCKING SOLENOID. THIS ALLOWS FOR THE KEY TO BE PULLED OUT WHILE IN D. SHE WAS ABLE TO TURN THE CAR OFF AND PULL THE KEYS OUT OF THE CAR WHILE THE CAR WAS STILL IN D(DRIVE), GOT OUT OF THE CAR AND THE CAR ROLLED BACK AND HIT A PORSCHE. THANKFULLY THE CAR DID NOT RUN OVER A CHILD OR OTHER PERSON. FROM BRIEF RESEARCH I SEE THERE HAVE BEEN MULTIPLE RECALLS ON SIMILAR ITEMS, HERE IS AN ARTICLE ON ONE THOUGH NOT SPECIFICALLY ON THE 2011 JETTA.

DRIVER SIDE LOW BEAM NOT WORKING. THE HEADLIGHTS WERE REPLACED BUT THIS DID NOT FIX THE ISSUE. THE PROBLEM MIGHT BE WITH FAULTY PARTS OR ELECTRICAL.

LIGHTS STARTED RANDOMLY GOING OUT, AND CONTROL CENTER STARTED NAMING SEVERAL DIFFERENT BULBS THAT WERE OUT. WHEN TAKEN TO DEALER NOTHING WAS WRONG. I TOOK CAR HOME AND EVERYTHING WAS FINE. THE NEXT MORNING CAR ACTED UP AGAIN, SO I VIDEO TAPED IT AND TOOK IT BACK TO DEALER WHILE LEAVING RUNNING SO THEY COULD SEE. THIS TIME THEIR COMPUTER RECOGNIZED THE FAULT, WHICH WAS A FAULTY FUSE PANEL THAT WAS MELTING YET NOT TRIPPING FUSE.

THE RIGHT HALF OF MY JETTA LOST ALL OF ITS EXTERIOR LIGHTING SUDDENLY. THE VEHICLE WAS TAKEN TO THE UNIVERSITY VOLKSWAGEN DEALERSHIP HERE IN SEATTLE. IT WAS DETERMINED THAT FUSE SB16 AKA F16 MELTED CAUSING THE FUSE PANEL TO ALSO MELT. REPAIR INVOLVED REPLACING FUSE PANEL AND NEW UPDATED VERSION OF SB16 FUSE. THIS FUSE WAS THE SUBJECT OF NHTSA CAMPAIGN ID NUMBER: 13V569000 IN MY 2009 - 2011 VOLKSWAGEN TIGUAN AND THE 2009 -2010 JETTA. IT SEEMS THAT THIS HAS BEEN HAPPENING IN THE MY 2011 JETTA.

2011 JETTA DIESEL COMPLETE FAILURE OF HIGH PRESSURE FUEL PUMP WITHOUT WARNING AT 50 MPH ASCENDING A LARGE BRIDGE IN VEHICLE WHAT HAS HAD SCRUPULOUS PERIODIC MAINTAINANCE. OCCURRING AT RUSH HOUR ON A 4 LANE HIGH TRAFFIC RIVER BRIDGE (295 DELAWARE MEMORIAL BRIDGE) A VERY DANGEROUS TIME AND PLACE DUE TO COLLISION POSSIBILITIES. MY RESEARCH SO FAR IS THAT THIS IS A COMMON PROBLEM WITH THE COMPANY COVERING IT UP TO 120 THOUSAND MILES. NO NOTICE HAS EVERY BEEN RECEIVED OF THIS PROPENSITY OR OF THE, WHAT SEEMS TO BE "SECRET" WARRANTY EXTENSION.

HIGH PRESSURE FUEL PUMP FAILURE JULY 2015, WAS DRIVING AT HIGHWAY SPEED WHEN GLOW PLUG INDICATOR STARTED FLASHING, PULLED OFF HIGHWAY AND CAR STALLED IN HIGHWAY OFF-RAMP INTERSECTION. PUSHED CAR OUT OF INTERSECTION TO SIDE SHOULDER. CAR TOWED TO FOX VW OF ROCHESTER HILLS MI. VW AUTHORIZED WARRANTY CLAIM ON REPLACEMENT OF ENTIRE FUEL SYSTEM. REPAIR WAS COMPLETED AND CAR RETURNED. CAR SMELLED OF DIESEL IN THE INTERIOR COMPARTMENT. SMELL DID NOT LESSEN AFTER 1 WEEK EVEN WITH WINDOWS OPEN TO AIR OUT. RETURNED VEHICLE TO FOX VW. FOX VW STATED THAT THERE WAS A SPILL AT THE ACCESS TO THE FUEL PUMP SENDING UNIT UNDER THE SEAT. THE SPILL WAS CLEANED UP AND VEHICLE RETURNED. DIESEL SMELL WAS LESS. FAST FORWARD 3 MONTHS TO NOVEMBER 2015, RETURNED CAR FOR EXTENDED WARRANTY SERVICE FOR GLOW PLUG REPLACEMENT AT PURCHASING DEALER IN PENNSYLVANIA (THREE RIVERS VW), DEALER SERVICE TECHNICIANS DISCOVERED AND DOCUMENTED MULTIPLE FUEL SYSTEM LEAKS WITH INCORRECTLY INSTALLED COMPONENTS. FUEL WAS PRESENT ON TOP OF ENGINE, HIGH PRESSURE FUEL PUMP HOUSING AND FUEL FILTER HOUSING. TRAVELED IN THIS CAR WITH NEWBORN DAUGHTER AND 4YO SON MULTIPLE TIMES WITH LONG ROAD TRIPS IN THE TIME FROM THE FUEL SMELL COMPLAINT TO THREE RIVERS VW FINDING THE LEAKING FUEL. THREE RIVERS VW REPAIRED VEHICLE WITH AUTHORIZATION FROM VW AMERICA.

AUTOMATIC CAR WAS "PARKED", TURNED OFF. KEY REMOVED, THOUGH IT WAS NOT IN P. EMERGENCY BRAKE WORKS AND APPLIED, BUT MAY NOT HAVE BEEN APPLIED ALL THE WAY. ROLLED BACK ACROSS THE LOW LOW GRADE PARKING LOT AND OUR WHITE CAR BUMPED A ... BLACK PORSCHE! DOESN'T APPEAR TO BE ANY DAMAGE OTHER THAN PAINT SMUDGE/TRANSFER FROM THE BUMPER. NORMAL SAFETY FEATURE WHERE THE CAR NEEDS TO BE IN PARK BEFORE THE KEY COMES OUT ISN'T WORKING PROPERLY. ANY ADVICE ON HOW TO FIX THIS? IF POSSIBLE MYSELF? IS THIS SOMETHING I CAN GET THE MFG TO PAY FOR? IT'S NOT UNDER WARRANTY. IT'S UNDER A 3 YR POWER TRAIN WARRANTY, BUT PRETTY SURE AT BEST THIS IS A ONLY RELATED TO A TRANSMISSION ISSUE, NOT DIRECTLY A TRANSMISSION ISSUE. NO RECALLS AS OF NOW FOR THIS ON MY VEHICLE. ANY ADVICE IS APPRECIATED.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE FRONT DRIVER AND PASSENGER SIDE EXTERIOR HEAD LIGHTS AND THE REAR DRIVER SIDE TAIL LIGHT BECAME INOPERABLE AS THE LIGHTS OUT ERROR MESSAGE DISPLAYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

CAR SHAKES WHEN DRIVING TO THE POINT WE HAVE TO PULL OVER TURN THE CAR OFF AND RESTART IT. THE CHECK ENGINE LIGHT COMES ON AND GOES OFF AS IT PLEASES AS DOES THE EPC LIGHT. CAR WON'T ACCELERATE WHILE SHAKING.

WHILE DRIVING STRAIGHT ON A CITY HIGHWAY, THE CAR STALLED, AND WOULD NOT RESTART. THIS HAPPENED IN MODERATE TRAFFIC, BUT WE WERE ABLE TO COAST OUT OF THE ROAD AND INTO A PARKING LOT. THE DEALER WHERE WE BOUGHT THE CAR ANALYZED THE FUEL SYSTEM, AND RULED THAT OUT. HE FOUND A BAD FUSE RELATED TO THE FUEL PUMP, AND CLAIMS AT THIS TIME THAT IT IS PROBABLY AN ELECTRICAL ISSUE. AT THIS TIME, THE EXACT CAUSE REMAINS UNKNOWN. THIS IS THE THIRD TIME THAT WE'VE HAD THE SAME PROBLEM, THOUGH THE PREVIOUS TWO TIMES THE DEALERS CLAIMED THAT IT WAS A FUEL SYSTEM ISSUE.

EMISSION ISSUES, NEEDS TO REPLACE EGR FILTER ASSEMBLY AND DPF ASSEMBLY FOR A 4 YEAR OLD CAR. CHECK ENGINE LIGHT COMES AND GOES.

ANOTHER INSTANCE OF THE VW RADIO CEASING TO FUNCTION EVEN THOUGH THE FUSES ARE NOT BLOWN. RADIO WITH TOUCH PAD STOPPED WORKING, NO VOICE RECOGNITION OR CAR SPEAKER OUTPUT WHEN CONNECTED WITH THE BLUE TOOTH. NOT SURE EXACTLY HOW IT HAPPENED AS I ONLY OCCASIONALLY USE THE HANDSFREE AND HARDLY EVER USE THE RADIO.

I HAVE OWNED A 2011 JETTA SINCE IT WAS RELEASED AND THIS VEHICLE HAS HAD TO HVAE THE HEADLIGHTS REPLACED MULTIPLE TIMES OVER THE LAST SEVERAL MONTHS NO MATTER WHAT SIDE OR BRAND OF BULB AND THERE IS NO INDICATION AS TO WHY.

SIMILAR TO OTHER REPORTS HERE, EXTREME INNER SIDEWALL CRACKING; NO INDICATION FROM OUTSIDE; APPROXIMATELY 1/2 OF USABLE TREAD REMAINING. THIS AFFECTED ALL 4 TIRES AND WAS INSPECTED AT VW DEALER. HANKOOK COMMUNICATION OCCURRED WITH DETERMINATION OF TREAD SEPARATION. THIS IS AN EXTREMELY DANGEROUS SITUATION AS IT IS HIDDEN FROM EASY INSPECTION.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE JERKED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE FUEL INJECTOR SYSTEM FAILED. FOUR INJECTORS, THE FUEL RINGS, THE IGNITION COIL, AND THE WIRES WERE REPLACED. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR FAILED. THE WINDSHIELD WIPER MOTOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. UPDATED 01/12/16*LJ; 04/19/18*JB *CN

CAR WITH APPROXIMATELY 56,500 MILES. ABOUT 50 MILES AFTER FUELING WITH DIESEL FUEL FROM A SUNOCO STATION, GLOW PLUG LIGHT STARTED BLINKING, CHECK ENGINE LIGHT ON AND CAR ENTERED A "LIMP MODE". WAS ATTEMPTING TO ACCELERATE ONTO A HIGHWAY FROM AN ON RAMP. WOULD NOT ALLOW ME TO GO OVER 25 MILES PER HOUR. BROUGHT TO NEAREST VW DEALERSHIP. WAS TOLD THE HIGH PRESSURE FUEL PUMP HAD ESSENTIALLY DISINTEGRATED AND THERE ARE METAL SHARDS THROUGHOUT THE ENTIRE FUEL SYSTEM, WHICH WILL NEED TO BE REPLACED. FUEL SAMPLE SENT TO VW FOR TESTING. AWAITING TO HEAR FROM DEALER WHETHER OR NOT THIS WILL BE COVERED UNDER WARRANTY.

WHILE DRIVING WITH APPROX. 50,000 MILES, THE RADIO POPPED AND COMPLETELY DIED. THE RADIO, ALONG WITH THE HANDS FREE PHONE CAPABILITY ARE NOW INOPERABLE. THE VEHICLE WAS TAKEN TO TWO (2) SEPARATE VOLKSWAGEN DEALERSHIPS AND EACH VERIFIED THAT THE FUSES WERE IN TACT AND IT WAS A FAULTY RADIO. THE BROKEN RADIO IS ACTUALLY STILL DRAWING POWER FROM THE BATTERY WHICH CAUSES FREQUENT DEAD BATTERIES. I HAVE ALREADY REPLACED TWO (2) BATTERIES IN THE LAST YEAR. THIS POSES A SAFETY CONCERN BECAUSE THE BATTERY COULD DIE AT ANYTIME AND LEAVE THE DRIVER STRANDED. THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS SAME PROBLEM WHICH WARRANTS A RECALL BEFORE ANYONE ELSE GETS HURT.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DPF FILTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000. THE VIN WAS UNAVAILABLE.

HIGH PRESSURE FUEL PUMP FAILURE.

CAR STEREO WENT BLANK IN MY 2011 SPORTWAGEN TDI. IT WILL NOT POWER UP AT ALL. CHECKED THE FUSES AND THEY ARE ALL GOOD.

AT APPROX. 48,800 MILES WHILE DRIVING I HEARD A POP AND THE RADIO DIED. RADIO & HANDS FREE PHONE NO LONGER WORK. VW DEALER CHARGED $125 TO TELL ME THAT IT WAS DEAD, SUGGESTED PURCHASING A NEW RADIO ($1500) OR AN AFTER MARKET ONE. TOO MANY PEOPLE WITH THE SAME MAKE, MODEL AND YEAR HAVE HAD THE SAME ISSUE AS POSTED ON NUMEROUS SITES. IT'S A SAFETY HAZARD WITH THE LOSS OF THE HANDS FREE TELEPHONE.

THE HORN CHANGED SOUNDS FOR A FEW WEEKS THEN STOPPED WORKING ALL TOGETHER. IT'S A SAFETY ISSUE WHEN DRIVING ON THE HIGHWAY AND IN OTHER AREAS WHEN YOU DO NOT HAVE A HORN. I'VE SEEN ON THIS SITE THAT OTHERS HAVE HAD THE SAME COMPLAINT.

2011 VW JETTA NOT COMPLETING DOWNSHIFTING THE CAR WILL LURCH WHEN THE VEHICLE COMES TO A STOP BECAUSE OF THE INCOMPLETE SHIFT. SITTING AT A STOP SIGN I LIFTED MY FOOT OFF THE BRAKE AND THE CAR LURCHED FORWARD ABOUT 4 INCHES. THIS TOOK PLACE SEVERAL TIMES. TOOK IT TO THE DEALER TO HAVE IT LOOKED AT AND IT WAS DIAGNOSED AS A BAD VALVE BODY IN THE TRANSMISSION. AFTER LOOKING ON COUNTLESS FORUMS AND LOOKING AT SERVICE BULLETINS ITS HAPPEN TO MANY PEOPLE. I WOULD VENTURE TO SAY THIS IS A CARRYOVER TRANSMISSION FROM OTHER MODEL YEARS AND OTHERS ARE HAVING THE SAME ISSUE. COULD PROVE TO BE FATAL IF YOU WERE TO BE STOPPED AT A STOP SIGN AND A CHILD WAS TO WALK OUT IN FRONT OF YOU!!!!

AIRBAG ICON COMES ON INTERMITTENTLY, DIAGNOSIS SHOWS DRIVERS AIRBAG HIGH RESISTANCE, RESETTABLE. FIX IS CLOCK SPRING REPLACEMENT. VOLKSWAGEN DEALER SAYS VIN ISN'T IN CURRENT RECALL BUT IS PROBLEM IS VIRTUALLY THE SAME ERROR AS OTHER SPORTWAGENS RECALLS AND IS A SAFETY ISSUE NOT TO MENTION THE COST.

THE CAR , 2011 VW JETTA TDI, STALLED WHILE DRIVING ON THE HIGHWAY FOR THE THIRD TIME. THIS IS THIRD REPAIR TO THE HIGH PRESSURE FUEL SYSTEM. METAL DEBRIS WERE FOUND PER DEALER. THE SECOND TIME WAS APPROX 1 1/2 YRS AGO WHILE MY WIFE WAS DRIVING ON THE FREEWAY WITH 2 KIDS. THE FIRST TIME WAS APPROX 3 YRS AGO.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE HORN FAILED TO SOUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V196000 (ELECTRICAL SYSTEM) IN 2011, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 85,000.

38,875 MILES - TOTAL COLLAPSE OF THE FUEL LINE DUE TO AN INTERNAL FAILURE OF THE TANK FUEL PUMP (HPFP). VW DEALER INSPECTED AND FOUND METAL IN THE FUEL SYSTEM. VW DEALER TESTED THE FUEL IN MY TANK AND IT SHOWED CLEAN DIESEL FUEL WITH NO CONTAMINANTS. VW PAID DEALER TO REPLACED FUEL SYSTEM COMPONENTS & CLEANED TANK, UNIT IN TANK & HARD LINES. ADAPTED INJECTORS,BLEED FUEL BY STEM AND TESTED. I'VE RETAINED RECORDS, COMMUNICATION, AND SAMPLE OF GAS IN TANK AT TIME OF COLLAPSE. ONE PROBLEM AFTER ANOTHER WITH VEHICLE.

WHILE DRIVING ON THE FREEWAY, THE DIESEL COIL LIGHT STARTED FLASHING AND OUR VEHICLE LOST POWER. WE PULLED OFF OF THE ROAD, THE VEHICLE STALLED, SO WE HAD THE VEHICLE TOWED TO THE DEALERSHIP. DEALERSHIP DETERMINED IT WAS A FUEL SYSTEM FAILURE(METAL IN THE SYSTEM) AND SENT THE FUEL TO BE TESTED. TEST RESULT SAID INSUFFICIENT LUBRICANT IN FUEL, THEREFORE REPAIRS NOT COVERED UNDER EXTENDED WARRANTY. DEALERSHIP INFORMED US THAT WE NEEDED TO BE USING "TOPTIER" DIESEL. WE RESEARCHED THIS (HAVING NEVER BEEN TOLD THIS BEFORE) AND REALIZED WE HAD PURCHASED DIESEL FROM A "TOPTIER" LISTED STATION (SHELL). DEALERSHIP TOLD US TO MAKE A CLAIM WITH OUR INSURANCE COMPANY SINCE IT WAS AN "OUTSIDE INFLUENCE" THAT CAUSED THE FAILURE. INSURANCE COMPANY IS INVESTIGATING WHETHER OR NOT THIS IS A VALID CLAIM.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL FAILED AND NEEDED TO BE DRAINED. IN ADDITION, THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

I HAD AN ACCIDENT WETE CARE VERIED HARD LEFT AND HAD ACCIDENT. INSURANCE AND LOCAL AUTHORITIES BLAMED ME FOR INCIDENT. CAR FRONT END WAD COMPLETELY REBUILT AND WITHIN ONE YEAR I HAVE A LOWER CONTROL ARM THAT HAS BROKEN DUE TO MANUFACTURE DEFECT. MOLD OF STEEL TO BALL JOINT- RUBBER. IT HAS BROKEN AGAIN AND VW WILL NOT STAND BEHIND STATING WARRANTY ON CHASSIS COMPONENTS ARE ONE YEAR. HOW DOES A MOJOR CHASSIS COMPONENT FAIL AND AND A HIGH SAFETY ISSUE, NOT STANT BEHIND THIS TYPE ITEM. IT HAS NOW TORN UP A NEW FRONT STRUT AND TOP STRUT TOWER. WHAT ARE MY OPTIONS AS I JUST HAD RECALL COMPLETED FOR FAILURE OF REAR TRAILING ARMS AND VW INSERTED PLATES TO STRENGTHEN. WHAT AREY OPTIONS AS THIS IS A GRAVE SAFETY ISSUE AND IM BEING ASKED TO SPEND 3K TO REPLACE AFTER WE JUST SPENT 14K TO REBUILD FRONT SUSPENSION AFTER ACCIDENT.

VEHICLE BEGAN STUTTERING AND LOST POWER. AFTER AN ADDITIONAL 20 SECONDS SHUT DOWN AND WOULD NOT RESTART. IT APPEARS TO BE A PROBLEM WITH THE DIESEL FUEL PUMP AS METAL DEBRIS WERE FOUND. DEALER CLAIMS VW MUST TEST FUEL HOWEVER I KNOW THE CAR HAS ALWAYS BEEN PROPERLY FUELED AND HAS THE FUELING SAFEGUARD DEVICE INSTALLED.

MANUAL TRANSMISSION TDI SPORTWAGEN. DRIVING 30 MPH IN 4TH GEAR. FLASHING GLOW PLUG WARNING LIGHT WENT ON. VEHICLE LOST POWER AND SPEED. ATTEMPTED TO DOWNSHIFT. ENGINE IMMEDIATELY SHUT OFF AND RPM WENT IMMEDIATELY TO 0. LOST POWER STEERING AND BRAKES. DID NOT HAVE ENOUGH SPEED TO BRING VEHICLE TO CURB. VEHICLE STOPPED AT INTERSECTION AND HAD TO BE TOWED. DEALER DIAGNOSED AS HPFP FAILURE.

RADIO POPPED AND WENT DEAD CAUSING A AMPERAGE DRAIN ON THE BATTERY. FUSES HAVE BEEN VERIFIED AS GOOD BUT THE RADIO WILL NOT TURN BACK ON EVEN AFTER RESETS.

I PURCHASED THE JETTA USED FROM CARMAX IN NASHVILLE, TN IN 2014. IT BEGAN HAVING SAFETY ISSUES ON MARCH 2014. RANDOMLY, MY CAR WILL JUST STOP WHILE DRIVING DOWN THE ROAD, OR AFTER ACCELERATING FROM A STOPPED POSITION WHEN MOVING ON FROM A STOP SIGN OR STOP LIGHT. I CAN BE DRIVING ANYWHERE FROM 15 MPH TO 50 MPH, AND ALL SYSTEMS SHUT DOWN. THE BATTERY LIGHT GOES ON, THE STEERING LOCKS, AND THE BRAKES LOCK. I ALWAYS PANIC, PUT THE CAR IN NEUTRAL AND HAVE LUCKILY MANAGED TO VEER OFF TO THE SIDE OF A ROAD AND STOP, SHUT THE CAR OFF, AND TURN IT BACK ON AGAIN. EUROFIX TRIED TO MANAGE THE PROBLEM BY REPLACING THE CRANK SENSOR AND CAM SHAFT. BUT HE PROBLEM CAME BACK, MUCH WORSE. THE SECOND PROBLEM IS NOW I CANNOT UNLOCK MY DRIVERS SIDE DOOR WITH MY MAGNETIC KEY OR BY STICKING THE ACTUAL KEY IN THE LOCK. I SEE THAT ANOTHER RECALL HAS BEEN ANNOUNCED FOR THE 2011 JETTA THAT IS NOT PULLING UP VIA MY VIN NUMBER, BUT I BELIEVE IT MIGHT BE MY CAR'S ISSUE: ONLINE, ATE THAT IN MARCH 29, 2011 (PUBLISHED BY NHTSA) IN WHICH AN ISSUE WITH "AN ELECTRICAL WIRING AND FUSE LAYOUT WHERE THE CONVERTER BOX IS PROTECTED BY THE SAME FUSE USED BY THE SIGNAL HORN AND THE ANTI-THEY ALARM SYSTEM. SHOULD THAT FUSE BE BLOWN,, THE CONVERTER WILL BE DISCONNECTED FROM THE POWER SUPPLY WHICH IN TURN WILL SHUT OFF APPLICATIONS SUCH AS THE ENGINE MANAGEMENT SYSTEM, LIGHTING SYSTEM, AND WIPERS"......"SHOULD THIS HAPPEN WHILE THE VEHICLE IS BEING DRIVEN, THE ENGINE COULD STALL OR THE HEADLIGHTS OR WIPERS COULD TURN OFF UNEXPECTEDLY, POTENTIALLY LEADING TO A CRASH WITHOUT WARNING." PLEASE HELP ME!!!!!!! WHAT DO I DO. WHAT WILL REMEDY THIS SITUATION SO I DON'T GET KILLED OR KILL OTHERS. I'T GONNA HAPPEN....THEN MY FAMILY WILL FILE A LAWSUIT. I NEED GUIDANCE AND FOR THIS CAR TO BE FIXED/TRADED OUT.

HEADLIGHTS WENT OFF WHILE CAR IN MOTION AND WOULD NOT GO BACK ON. THE CONSEQUENCES OF THAT HAPPENING IF AT A HIGH RATE OF SPEED IS DISTURBING TO THINK ABOUT.

THE IGNITION SWITCH WONT ALLOW THE KEY TO, TURN TO TURN THE VEHICLE OFF.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HORN FAILED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HORN ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT A PART OF NHTSA CAMPAIGN NUMBER: 11V196000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED THREE SEPARATE TIMES. THE FAILURE MILEAGE WAS 43,000.

RANDOM EXTERIOR LIGHTS WERE NON-FUNCTIONAL WITH MULTIPLE DASHBOARD NOTIFICATION ERRORS. TOOK VEHICLE IN FOR SERVICE AND WAS TOLD THAT A BAD FUSE HAD SHORTED OUT AND MELTED THE FUSE BOX CAUSING THE PROBLEM. FUSE BOX MUST BE REPLACED DUE TO OVERHEATING OF BAD FUSE. REPAIR PLACE SAID THIS IS A KNOWN PROBLEM WITH VOLKSWAGEN AND CERTAIN MODELS HAD ALREADY BEEN ISSUED A RECALL.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MERGED TO THE RIGHT SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE NUMBER TWO AND THREE FUEL INJECTORS WERE FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

I WAS DRIVING TO WORK, WHICH INCLUDES CROSSING A TOLL BRIDGE DAILY. I WAS ON THE BRIDGE, WHICH IS ONLY A 2 LANE BRIDGE, WHEN ALL OF A SUDDEN MY DIESEL ENGINE FAILURE LIGHT BEGAN TO FLASH. I LOST ACCELERATION AND WAS ABLE TO PULL OFF TO THE SHOULDER SAFELY AND TURN OFF THE CAR. I SAT THERE FOR A FEW MINUTES CONTEMPLATING IF I SHOULD CALL AAA TO GET A TOW TO THE DEALER. SEEING AS I WAS ONLY ABOUT 5 MILES FROM THE VW DEALER, I DECIDED TO SEE IF MY CAR WILL MAKE IT THERE. IT STARTED BACK UP NO PROBLEM AND I WAS ABLE TO ACCELERATE BACK INTO TRAFFIC AND MAKE IT TO THE DEALER WITH NO FURTHER ISSUES. I EXPLAINED THE PROBLEM TO THE SERVICE REP. AND THEY CHECKED IN MY CAR AND I WAITED FOR THEM TO CALL ME WITH THE ISSUE. LATER IN THE DAY, I RECEIVED THE CALL FROM THE SERVICE REP., AND HE INFORMED ME THAT THE HIGH PRESSURE FUEL PUMP FAILED, AND THEY WILL HAVE TO REBUILD THE FUEL SYSTEM, AS THERE WERE METAL PARTICLES FOUND IN THE GAS AND GAS LINES. HE SAID THIS SOMETIMES HAPPENS WHEN A CUSTOMER MAY USE BIODIESEL FUEL OR A LOWER GRADE OF DIESEL. HE ALSO SAID THAT THEY WOULD HAVE TO SEND THE GAS SAMPLES OFF TO VW LAB TO REVIEW IN ORDER FOR THE REPAIRS TO BE APPROVED SINCE I HAVE THE EXTENDED WARRANTY. I AM SHOCKED THAT THIS OCCURED, SEEING AS MY CAR IS ONLY 4 YEARS OLD AND LESS THAN 50K MILES ON IT. THANKFULLY, THERE WAS NOT AN ACCIDENT AND NO ONE WAS HURT.

MY CAR STARTED SHAKING VIOLENTLY AS I WAS DRIVING. MY CHECK ENGINE LIGHT CAME ON ALONG WITH MY EPC LIGHT. THE CAR FELT LIKE IT WAS GOING TO BREAKDOWN ON THE INTERSTATE. I PULLED OVER AND TURNED THE CAR OFF THEN TURNED IT BACK ON AND IT WAS FINE. I DROVE A LITTLE WAYS DOWN THE ROAD AND THE SAME THING HAPPENED, SO I TOOK IT TO A DEALERSHIP AND THEY STATED L HAD A BAD IGNITION COIL WITH THE CODES 351,300,301,304,130. THEY REPLACED THE PART AND ALMOST EXACTLY A YEAR LATER 7/6/2015 I'M HAVING THE EXACT SAME PROBLEM.

WHILE DRIVING, RADIO/CD/HANDS FREE TELEPHONE DIED. SCREEN FLICKERED AND THEN WENT BLANK, NO POWER TO ALL THESE FUNCTIONS. VW REPAIR SAID THIS MODEL OF RADIO INSTALLED ON THIS YEAR VEHICLE WAS A COMMON PROBLEM, AND THAT THE RADIO UNIT IS DEAD AND WILL NEED TO BE REPLACED ($668 PLUS TAX FOR A REPLACEMENT BY DEALER). PLUS AN INSTALL FEE. AN UNGODLY PRICE FOR A REPLACEMENT RADIO THAT IS ONLY 4 YEARS OLD. THERE ARE NUMEROUS COMPLAINTS AND THREADS OUT WHICH WARRANT A RECALL. I USE THE HANDS FREE CONSTANTLY FOR WORK AND NOT BEING ABLE TO WILL MAKE ME HAVE TO USE THE PHONE IN AN UNSAFE MANNER. SAFETY IS PARAMOUNT. UPDATE 9/15/15*CW

HIGH PRESSURE FUEL PUMP FAILURE.

IN THE PROCESS OF DRIVING THE VEHICLE THE ENGINE ALONG WITH ALL SYSTEMS IN THE VEHICLE SHUT DOWN WITH NO WARNING. THERE WAS NO ELECTRICAL POWER WHATSOEVER IN THE CAR AND THERE WAS NO INDICATION THAT ANYTHING IN THE VEHICLE WAS WORKING. IT SHOULD BE NOTED THAT A NEW BATTERY WAS INSTALLED IN THE VEHICLE APPROXIMATELY 2-3 WEEKS PRIOR TO THIS INCIDENT. THE CAR HAD SHUT DOWN ON TWO PREVIOUS OCCASIONS, BUT WAS PARKED AT THE TIME. IN EACH INSTANCE ELECTRICAL POWER WAS RESTORED IN APPROXIMATELY 40 MINUTES WITH NO ACTION TAKEN. THE CAR WAS GIVEN TO THE VW DEALER WHERE VW SPECIALISTS EXAMINED THE VEHICLE. THE PROBLEM COULD NOT BE DUPLICATED. AFTER 3 DAYS THEY WERE 90% POSITIVE THAT A MODULE IN THE STEERING COLUMN HAD FAILED. VW OF AMERICA DID NOT FEEL THAT THE FAILURE WAS A MANUFACTURES DEFECT NOR THE FACT THAT THE CAR SHUTS DOWN COMPLETELY WHILE BEING DRIVEN CONSTITUTED A SERIOUS SAFETY PROBLEM.

THE CAR LOSES POWER, STALLS THEN IT DIES. AT TIMES IT SPEEDS UP, AND STALLS DIES WITHOUT WARNING. LOSES ALL POWER, FOUND RECALL IN REFERENCE TO THIS ISSUE. VIN# MATCHES SERIES, MATCHES DATE, AND PLACE WHERE THE CAR WAS MADE, EXCEPT FOR THE LAST FEW DIGITS. RECALL 11V19600, AND VW WILL NOT REPLACE HARNESS TO ELECTRCIAL FUSE AND CIRCUIT BREAKER. I NEED TO HELP TO GET THIS RESOLVED. I HAVE BEEN BATTLING THE DEALER AND VW OF AMERICA SINCE 03/20/2015 UNTIL TODAY 06/26/2015

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED AS HAVING A FAILED PASSENGER OCCUPANT DETECTION CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING AT 50 MPH, THE VEHICLE SUDDENLY LOST POWER AND WAS UNABLE TO BE DRIVEN. THE GLOW PLUG LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER SEVERAL TIMES AND WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE EXITING THE HIGHWAY AT 20 MPH, THE VEHICLE STRUCK A POTHOLE AND THE FRONT DRIVER SIDE BRAKE ASSEMBLY FAILED. THE BRAKE CALIPER WAS RUBBING AGAINST THE WHEEL AND LOCKED. THE CONTACT WAS ABLE TO REPAIR THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT DID NOT LATCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 70 MPH, THE BULB FAILURE WARNING INDICATOR ILLUMINATED SPORADICALLY INDICATING THAT THE EXTERNAL LIGHTS WERE FAILING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUSE PANEL HAD THERMALLY OVERHEATED, MELTED, AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TOUCH SCREEN RADIO DIED INEXPLICABLY, WEIRD KNOCKING SOUND FROM SPEAKERS

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE RADIO STOPPED WORKING, WHICH CAUSED THE VEHICLE'S BLUETOOTH TO STOP WORKING. THE CONTACT'S CITY HAS A HANDS FREE LAW FOR SAFETY. IN THE COLD WINTER MONTHS, THE RADIO AND BLUETOOTH FAILURE PREVENTED THE CONTACT FROM BEING ABLE TO GET ANY UPDATE INFORMATION. THE CONTACT CHANGED THE FUSES, BUT THAT DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 8/19/15*CN UPDATED 9/30/12 *JS

WHILE DRIVING, RADIO/CD/HANDS FREE TELEPHONE DIED. BLANK SCREEN, NO POWER. ALL FUSES FINE. AFTER REMOVING RADIO AND CHECKING WIRING /GROUND, AUTO STEREO REPAIR GUY SAID THAT THE RADIO UNIT IS SHOT AND WILL NEED TO BE REPLACED ($600 PARTS BY DEALER) OR REPAIRED FOR MORE. 2011 CAR HAS JUST OVER 300000 MILES. RIDICULOUS

I LOVE THIS CAR BUT FOR THE LAST YEAR I HAVE BEEN REPLACING LIGHTS BULBS EVERY THREE MONTHS. NOW I HAVE RUNNING LIGHTS GOING OUT, NO TURNING SIGNALS, TAIL LIGHT FLICKERS, THERE IS SOMETHING THAT IS WRONG WITH THE ELECTRICAL WIRING IN THIS CAR.

WIFE CAME HOME AND SAID RADIO NOT WORKING. FROM THE RESEARCH I HAVE BEEN LOOKING AT. IT'S DONE. HAVE TO GET A NEW OR AFTERMARKET UNIT. CAN'T BELIEVE I AM THE ONLY ON WITH THIS PROBLEM.

I WAS HAVING TROUBLE WITH VARIOUS LIGHT BULBS GOING OUT. IT TURNED OUT TO BE A FUSE THAT HAD MELTED THE FUSE PLATE. I AM LUCKY THAT IT HAD NOT STARTED A FIRE. MY DEALER REPLACED THE FUSE PLATE AT A COST OF 372 WHICH VW IS REFUSING TO REIMBURSE ME FOR. I KNOW OTHER VW MODELS HAVE HAD THE EXACT SAME PROBLEM AND HAVE BEEN RECALLED. THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE RECALLED AS SOON AS POSSIBLE. LOOSING YOUR HEADLIGHTS AT NIGHT OR A VEHICLE FIRE ARE SERIOUS SAFETY ISSUES. *TR

HPFP CATASTROPHIC FAILURE STARTED VEHICLE AND WHILE DRIVING EXPERIENCED LOSS OF POWER. DIESEL GLOW PLUG ILLUMINATED AND MFD MESSAGE READ "SERVICE NOW". STALLED AT TRAFFIC LIGHT AND WOULD NOT RESTART. TOWED TO VW OF CORPUS CHRISTI THE NEXT DAY. VW REPAIRED AT THEIR COST. NEVER FUELED WITH ANYTHING BUT DIESEL. REPAIR TICKET INDICATED THAT 'DIESEL LOOKED OK". I WAS FORTUNATE THAT THIS DID NOT OCCUR AT HIGHWAY SPEED. I BELIEVE THAT THE COMPLAINT WAS CLOSED TOO EARLY BY THE NHTSA AND IS NOT DUE TO MISFUELING AS YOU HAVE BEEN CONVINCED BY VW BUT RATHER A DESIGN FLAW IN THE HPFP. I HAVE LOST CONFIDENCE IN THIS BRAND AND THE NHTSA DUE TO THIS ISSUE. *TR

HORN STOPPED WORKING FUNCTIONING. *TR

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 75 MPH, THE DOOR LOCKS ON THE VEHICLE BEGAN TO LOCK AND UNLOCK INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

DRIVING DOWN THE HIGHWAY AT ABOUT 55MPH, STARTED SWITCHING LANES AND STEPPED ON THE GAS TO ACCELERATE. THE CAR SPUTTERED AND THE ENGINE VIBRATED. THE CAR FELT LIKE I WAS GOING TO STALL DRIVING IN THE HIGH-SPEED LANE. THE YELLOW CHECK ENGINE LIGHT CAME ON AND EPC LIGHT STARTED FLASHING. SWERVING BACK INTO THE LOWER SPEED LANE I COULDN'T EVEN KEEP THE CAR AT 55MPH. I HAD TO PULL OVER ON THE HIGHWAY TO SEE IF I COULD MAKE SENSE OF IT. AFTER TURNING OFF THE CAR AND THEN BACK ON, THE LIGHTS WENT OFF AND THE CAR WAS FINE. I TOOK IT TOO THE MECHANIC AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG AFTER $85.00 DIAGNOSTIC. THE CAR RAN FINE FOR 2 DAYS UNTIL THE SAME EXACT THING HAPPENED WHILE DRIVING ON THE HIGHWAY AGAIN. THIS OCCURRED ON AND OFF INTERMITTENTLY ABOUT EVERY 1-2 DAYS FOR ABOUT 2 WEEKS. THREE TRIPS TO THE MECHANIC WITHIN THOSE 2 WEEKS AND WITH EACH VISIT THERE WAS A COMPUTER CONNECTED TO THE CAR AND A FULL SYSTEMS DIAGNOSTIC REPORTED THAT THERE WAS NOTHING WRONG WITH THE CAR. IT BECAME DANGEROUS FOR ME TO DRIVE THE CAR AND EVEN MORE SO TO DRIVE IT ON THE HIGHWAY. AFTER THE SECOND WEEK THE LIGHTS FINALLY CAME ON AND STAYED ON AND THE PROBLEM WAS DIAGNOSED AS THE ENGINE MISFIRING IN 2 OF THE CYLINDERS. THE MECHANIC CHANGED WITH THE IGNITION COIL ON 12/15.2014. THE ENGINE RAN COMPLETELY FINE WITHOUT ANY ISSUES UNTIL LAST WEEK, 3/19/2015. AT 3 MONTHS AND ONLY 28,000 MILES ON THE CAR THE SAME PROBLEM STARTED TO REOCCUR WHILE GETTING ONTO THE HIGHWAY AND ATTEMPTING TO ACCELERATE FROM 40-45MPH. IT STARTED JUST AS IT DID BEFORE INTERMITTENTLY AND ABOUT 2 WEEKS LATER THE ENGINE AND EPC LIGHTS WERE ON PERMANENTLY AGAIN. AFTER THE MECHANIC CONFIRMED THAT IT WAS THE SAME ISSUE WITH THE SAME COMPONENT WE CHANGED THE SAME PART AGAIN. I AM EXPECTING TO BE CHANGING IT AGAIN IN 3 MORE MONTHS, IF I STILL HAVE THE CAR. *TR

MY VW HAS HAD PROBLEMS SINCE A WEEK AFTER I BOUGHT IT. WHILE GOING 1500 RPM'S AROUND 15-25 MPH MY CAR CHUGS AND STALLS. I HAVE BROUGHT IT TO VW 4 TIMES, AND A PERSONAL MECHANIC. EACH TIME VW SAID THERE WAS A EITHER A COMPUTER ISSUE AND THAT THEY HAVE FIXED IT OR SAID THERE WAS NO ISSUE. THEY COMPLETELY RESET MY CARS COMPUTER BACK TO FACTORY SETTINGS DUE TO THEM SAYING THAT MY CAR LEARNED MY DRIVING STYLE. THIS DIDN'T HELP. YEARS LATER I AM STILL HAVING THIS PROBLEM. I HAVE ALMOST GOTTEN IN A FEW CAR ACCIDENTS BECAUSE OF THE STALLING/CHUGGING PROBLEM. I HAVE AN INFANT AND CAN'T HAVE MY FAMILY CAR CAUSING SUCH PROBLEMS. *JS

4:45 AM AT 45 MPH, THE ENGINE SPUTTERED THEN TWO DASH LIGHTS SHOWED UP, I PULLED OVER TO CHECK WHAT THEY MEANT. ONE SAID PRE GLOW BEFORE START UP; IF FLASHING MALFUNCTION IN THE DIESEL ENGINE, THE OTHER WAS THE ENGINE MALFUNCTION WHICH SAID EMISSION MALFUNCTION. I HAD THE VEHICLE TOWED TO LOCAL GARAGE THEY DETERMINED IT WAS A FUEL PUMP ISSUE AND SHOWED ME ALL THE METAL SHAVINGS IN THE FUEL METERING VALVE. THEY TOLD ME TO TAKE IT TO VW AS THERE ARE MANY BULLETINS ON THE PROBLEM. *TR

I WAS ON ROUTE 95 IN FLORIDA DRIVING AT NIGHT AND A CAR HAD CUT IN FRONT OF ME I HONK MY HORN AND THEN BOTH OF MY HEADLIGHTS BLEW. I HAD TO PUT FLASHERS ON AND GET OFF NEXT EXIT TO FIND A AUTO PARTS STORE WHERE THEY CHANGE BOTH HEADLIGHT BULBS. I THEN CHECKED FOR RECALLS ON MY CAR FOUND OUT THAT THE HORN WAS FAULTY AND THAT IT COULD CAUSE ELECTRONIC MALFUNCTION AND SHUT ENGINE OFF. HEADLIGHTS ARE WORKING NOW BUT MY HORN DOES NOT WORK. CONTACTED VW ABOUT RECALL AND THEY SAID THAT SINCE I HAD HIGH MILEAGE. THAT I HAD NO WARRANTY ON THE VEHICLE AND THAT I WOULD BE RESPONSIBLE FOR THE REPAIRS. *TR

OUTSIDE TEMP WAS 3 DEGREES F, APPROX 0730 ON 16FEB15 I HAD BEEN ON SHIFT THE CAR HAD NOT BEEN STARTED FOR 48 HRS. I STARTED THE CAR, AND WENT BACK INSIDE THE WORK BUILDING FOR APPROX. 5 MIN. WHEN I WENT BACK TO THE CAR I NOTICED A LARGE FLUID SPILL EMANATING FROM THE BOTTOM OF THE ENGINE COMPARTMENT. I IMMEDIATELY TURNED OFF THE VEHICLE. AFTER REQUESTING ASSISTANCE FROM A CO-WORKER IT WAS DISCOVERED THAT WHEN THE IGNITION SWITCH WAS ACTIVATED LARGE AMOUNTS OF DIESEL FUEL WAS SPURTING FROM THE TOP-FRONT PORTION OF THE FUEL PUMP. THE VEHICLE HAS BEEN LEFT OFF, IS CURRENTLY AWAITING TOW, DIAGNOSTIC AND REPAIR ESTIMATES. *TR

TRAVELING ALONG AT HIGHWAY SPEED. CAR SPUTTERED AND DIED. I WAS ABLE TO PULL OVER AND BE TOWED TO A REPAIR SHOP. APPARENTLY THERE IS A WELL-KNOWN DESIGN FLAW IN THE INTERCOOLER INTAKE PIPE ON ALL VOLKSWAGEN TDI (DIESEL) ENGINES SINCE 2009 THAT CAUSES MOISTURE TO DEVELOP IN THE INTERCOOLER INTAKE PIPE DURING COLD WEATHER. IF ENOUGH MOISTURE COLLECTS IN THIS PIPE, IT WILL GET CHANNELED TO THE ENGINE AND BE FED INTO THE CYLINDERS, CAUSING THE CAR TO SPUTTER AND STALL EXACTLY AS MINE DID - OR TO SIMPLY NOT START ON COLD DAYS. OTHER SIDE EFFECTS OF THIS, ARE SEVERE ENGINE DAMAGE. VW IS WELL AWARE OF THIS ISSUE, AND HAS ISSUED A TSB ABOUT IT. "TSB# 21 11 06 / 2025464 FROZEN AIR CHARGE COOLER" AND THERE IS A REPAIR PART THEY HAVE ALREADY DESIGNED - # COLD WEATHER IC KIT 1K0-198-803-B... HOWEVER, THE PART IS ONLY MADE AVAILABLE UPON REQUEST AND AT OWNER EXPENSE IF OUT OF WARRANTY. THIS IS NOT A WARRANTY ISSUE; THIS IS HUGE SAFETY HAZARD AND A DESIGN FLAW THAT VW NEEDS TO CORRECT FOR ALL OWNERS. THIS SITUATION ALSO, APPARENTLY DOES NOT THROW ANY CODES TO THE VEHICLE COMPUTER, AS THERE ARE NO SENSORS OF ANY TYPE IN THIS INTERCOOLER PIPE. THE ONLY WAY TO DETERMINE THAT THIS IS THE CAUSE, IT TO PUT THE VEHICLE UP, AND REMOVE ONE END OF THIS HOSE AND SEE IF WATER OR 'SLUDGE' DRAINS OUT OF IT, AND THIS PIPE WOULD PROBABLY BE DESTROYED IN ANY FRONT-END COLLISION, AS IT'S FAR FORWARD IN THE ENGINE COMPARTMENT. THERE IS A TON OF INFORMATION ABOUT THIS ALL OVER THE INTERNET. HERE IS A LINK TO JUST ONE OF THE ARTICLES I FOUND AFTER THIS HAPPENED TO ME. HTTP://FORUMS.THECARLOUNGE.COM/SHOWTHREAD.PHP?5574701-TDI-INTERCOOLER-ISSUE-DESIGN-FLAW. *TR

WAS DRIVING OUR 2011 JETTA SPORTWAGEN TDI 25 MPH AND CHECK ENGINE LIGHT AND ENGINE HEATER LIGHT WERE FLASHING. CAR WENT INTO SAFE MODE WITH VERY LITTLE THROTTLE CONTROL. TOOK TO DEALER AND WAS TOLD A CATASTROPHIC FUEL SYSTEM FAILURE OCCURRED AND THE ENTIRE FUEL SYSTEM NEEDS TO BE REPLACED. FOUND OTHER CAR OWNERS ONLINE HAVE HAD SIMILAR ISSUES. IT IS BEING COVERED UNDER WARRANTY BUT IF THIS IS AN ON GOING PROBLEM SHOULD BE ADDRESSED. THIS WOULD BE A HUGE EXPENSE OVER $6,000.00 IF NOT UNDER WARRANTY. *TR

ON NOVEMBER 22,2014, I TURNED ON MY CAR LIKE ANY OTHER DAY AND HEADED TO GO RUN SOME ERRANDS, EVERYTHING APPEARED FINE. I HEADED TO MY FIRST ERRAND AND AFTER FINISHED I TURNED MY CAR ON AGAIN BUT MY STEREO WOULD NOT TURN ON. I TURNED THE CAR OFF AND THEN BACK ON THINKING THAT THAT WAS GOING TO FIX IT BUT NOTHING, THE STEREO SIMPLY APPEARED DEAD. I HAD NEVER HAD STEREO PROBLEMS PRIOR TO THIS SO I WAS QUITE SURPRISED THAT WITHOUT A WARNING MY STEREO WOULD JUST DIE. THAT SAME DAY I CALLED THE VOLKSWAGEN DEALERSHIP AND THEY SAID I COULD SIMPLY STOP BY AND THEY'D HAVE MY STEREO LOOKED AT BUT WHEN I SHOWED UP THEY SAID IT WOULD BE $140 SIMPLY TO GET IT DIAGNOSED AND THEN I'D STILL HAVE TO PAY FOR THE REPAIRS! NEEDLESS TO SAY I WALKED OUT. I COULDN'T BELIEVE THAT THEY WOULDN'T EVEN GIVE MY STEREO A COMPLIMENTARY DIAGNOSTIC! THE SAME DAY I TOOK MY CAR TO A SPECIALIST AND HAD THE FUSES CHECKED AND THE FUSES WERE FINE BUT IT APPEARS I NEEDED A COMPLETELY NEW STEREO! MY CAR IS RELATIVELY NEW TO HAVE STEREO PROBLEMS, THIS IS UNHEARD OF! I HAVE ALWAYS GIVEN MY CAR THE PROPER MAINTENANCE AND I AM QUITE UNHAPPY WITH THIS ISSUE. HAVING LOOKED AT MULTIPLE OTHER COMPLAINTS ABOUT THIS PARTICULAR ISSUE ONLINE I HOPE VW CAN ADDRESS THIS PROBLEM VERY SOON. *JS

ON FEBRUARY 1, 2014 I TURNED ON MY CAR AND HEADED TO CHURCH AT ABOUT 1 IN THE AFTERNOON, EVERYTHING APPEARED FINE. AFTER CHURCH I DID THE SAME; HOWEVER, SHORTLY AFTER I HAD LEFT THE CHURCH PARKING LOT THE GLOW PLUG AND BATTERY SYMBOLS STARTED FLASHING AND SUDDENLY MY ENGINE STOPPED. OUT OF NOWHERE MY CAR STALLED IN THE MIDDLE OF THE ROAD, THANK GOODNESS I HAD MANAGED TO STEER TO THE SIDE AND THAT THE CARS ON THE ROAD MANAGED TO GO AROUND ME BECAUSE IT COULD HAVE TURNED OUT INTO A TRAGEDY. I HAD NEVER HAD ANY ISSUES WITH MY ENGINE/BATTERY NOR DID ANY OF THE DASHBOARD WARNING LIGHTS LIGHT UP PRIOR TO THIS INCIDENT. I TRIED TURNING MY CAR BACK ON SEVERAL TIMES BUT IT WAS UNRESPONSIVE. THE BATTERY AND ALTERNATOR SOUNDED FINE BUT FOR SOME REASON THE CAR JUST WOULDN'T START BACK UP. COULD IT HAVE BEEN THE FUEL PUMP? MY CAR RUNS ON DIESEL AND I HAVE ALWAYS FUELED IT WITH THE APPROPRIATE FUEL WITHOUT ANY ISSUES SO WHAT NOW? I HAD TO PUSH MY CAR OUT OF THE MIDDLE OF THE ROAD AND CALL A TOW SERVICE TO TOW MY CAR HOME. OVER THE NEXT WEEK I DROVE A RENTAL TO WORK AND CALLED THE VOLKSWAGEN DEALERSHIP AND LEFT MULTIPLE MESSAGES FOR PARTS AND SERVICE AND FOR THE PERSON IN CHARGE OF EXTENDED WARRANTY. IT'S BEEN A WEEK AND THEY HAVE NOT ANSWERED. MY CAR HAS BEEN OUT OF A WARRANTY NOW FOR A WHILE, HOWEVER I HAVE MAINTAINED IT AND GIVEN IT THE PROPER CARE SO IT DOES NOT MAKE SENSE THAT A 2011 VEHICLE WOULD SIMPLY STALL IN THE MIDDLE OF THE ROAD WITHOUT A WARNING. I AM SURE THAT THIS IS A MANUFACTURER'S DEFECT AND I WOULD LIKE FOR IT TO BE RESOLVED PROMPTLY, I AM SURE I AM NOT THE ONLY ONE THAT HAS HAD THIS ISSUE IN THE PAST AS I HAVE SEEN MULTIPLE COMPLAINTS ONLINE ABOUT THIS AND THERE HAS EVEN BEEN A FEW RECALLS FOR PREVIOUS DIESEL MODELS REGARDING ISSUES SIMILAR TO MINE. *JS

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE COOLANT LEVEL DECREASED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE, BUT FILLED THE COOLANT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

TL*THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT ELECTRICAL SHORT CAUSING THE HEADLIGHTS AND THE WIPERS TO TURN OFF UNEXPECTEDLY. ALSO, THE HORN AND THE TEMPERATURE CONTROLS FAILED TO WORK. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V196000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

THE RADIO MALFUNCTIONED AND THE HANDS FREE PHONE OPERATION WAS ALSO DISABLED. THIS IS A SAFETY ISSUE WITHOUT THE HANDSFREE PHONE OPTION. *TR

TL*THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AS THE TRACTION CONTROL AND THE LOW AIR PRESSURE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE SHIFTED INTO THE NEUTRAL POSITION INDEPENDENTLY AS THE DRIVE POSITION LIGHT FLASHED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE MECH TRONIC UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V333000 (POWER TRAIN). THE FAILURE MILEAGE WAS 105,000. THE VIN WAS NOT AVAILABLE.

HIGH PRESSURE FUEL PUMP FAILURE, RESULTING IN DAMAGE THAT REQUIRED REPLACING THE ENTIRE DIESEL FUEL SYSTEM. REPAIR COVERED UNDER VW WARRANTY, ESTIMATED COST (ACCORDING TO VW) HAD THIS NOT BEEN COVERED WAS $8000. THIS FAILURE WAS NOT DUE TO MIS-FUELING, HOWEVER THE FUEL TANK WAS VERY LOW. I HAVE NO REASSURANCES FROM THE MANUFACTURE THAT THIS PROBLEM WILL NOT REOCCUR. *TR

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE FROM THE FRONT PASSENGER SIDE WHEEL. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT AND WHO EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

I HAVE A 2011 VW JETTA TDI (DIESEL). AFTER LEAVING MY CAR PARKED FOR ABOUT A WEEK, IT WOULD NOT START. THE BATTERY WAS FINE, SO I HAD IT TOWED TO THE DEALER, AND WAS TOLD THAT CONDENSATE HAD BUILD UP IN MY INTERCOOLER AND AIR INTAKE LINES AND FROZEN. THE SUGGESTED REPAIR WAS TO REPLACE THE INTERCOOLER, AND ASSOCIATED PARTS, BUT I HAD THEM THAW AND DRAIN THE LINES AND TOOK MY CAR HOME. I AM CONCERNED BECAUSE IF THE CONDENSATE BUILT UP IN THE LINES AND GOT INTO MY ENGINE I CAN POTENTIALLY THROW A ROD CAUSING SEVERE ENGINE DAMAGE. I ASKED THE DEALER ABOUT THIS AND THEY SAID WHILE UNLIKELY, IT COULD POTENTIALLY HAPPEN. I'D LIKE TO KNOW THE PREVALENCE OF THIS IN THE 2011 JETTA TDI SO I CAN MAKE AN INFORMED DECISION ABOUT THE FUTURE OF MY CAR. *TR

EXTERIOR LIGHTS KEPT GOING OUT - FIRST THE FRONT LEFT LOW BEAM AND THEN THE HIGH BEAM, THEN THE RIGHT SIDE FRONT LIGHTS, THEN REAR BRAKE LIGHTS - RIGHT, THEN LEFT. PROBLEM DIAGNOSED AS A FUSE PLATE - "FOUND 30AMP FUSE THAT CONTROLS LIGHTS THAT ARE OUT IS MELTED AND BLOWN" KNOW THIS WAS PART OF A RECALL FOR OTHER VIN #S FOR THE 2011 JETTA BUT BELIEVE THE PART WAS FLAWED/HAD A DEFECT AND VW WON'T STAND BEHIND THEIR PRODUCT. *TR

RIGHT SIDE HEADLIGHT STOPPED WORKING. I TOOK IT TO AN INDEPENDENT MECHANIC WHO CHANGED THE LIGHT BULB. ONE DAY LATER, THE RIGHT SIDE HEADLIGHT STOPPED WORKING AGAIN. *TR

BROUGHT TO DEALER FOR A DPF LIGHT. DEALER DIAGNOSED WITH A CLOGGED PARTICULATE FILTER REPLACED UNDER WARRANTY. PICKED UP CAR DROVE ABOUT 5 MILES AND THE GLOW PLUG LIGHT CAME ON TURNED AROUND AND HEADED BACK TO DEALER CAR WENT INTO LIMP MODE (ON I93 RUSH HOUR TRAFFIC) SHUT CAR OFF IN VW PARKING LOT AND TECH COULD NOT GET IT TO START AGAIN. RECEIVED A CALL NEXT DAY WITH THE HPFP FAILURE NEWS AND THE FRAGMENT WENT THROUGH THE ENTIRE SYSTEM. DEALER TESTED FUEL AND CONFIRMED NO GAS IN THE 3/4 OF A TANK THAT IS IN THE CAR CURRENTLY. *TR

I HAD DRIVEN THE CAR EARLIER THAT DAY (ABOUT 40 MILES) WITH NO PROBLEMS. I GOT HOME AT ABOUT 7:30PM AND PARKED THE CAR OUTSIDE OUR HOUSE. AT ABOUT 2AM, I HEARD A BEEPING CAR HORN. I LOOKED OUTSIDE AND SAW FLAMES COMING OUT OF THE FRONT DRIVERS SIDE OF OUR BEAUTIFUL 2011 JETTA SPORTWAGEN. I DIALED 911, THE CAR CONTINUED TO BURN UNTIL THE FIRE DEPT ARRIVED AND PUT IT OUT. THE CAR IS A TOTAL LOSS. I'M ONLY HAPPY IT WASN'T PARKED INSIDE A GARAGE WHERE THE FIRE WOULD HAVE DESTROYED OUR HOUSE AS WELL. NO WORK HAD BEEN DONE ON THE CAR RECENTLY AND NO AFTERMARKET OPTIONS WERE INSTALLED. I HAVE ONLY ONE QUESTION - WHAT COULD CAUSE A COMPLETELY COLD CAR (NOT DRIVEN IN OVER 6 HOURS) TO SUDDENLY BURST INTO FLAME?? THANK YOU.

I PURCHASED A USED 2011 VOLKSWAGEN JETTA IN JULY 2012 WITH APPROXIMATELY 20,000 MILES. 6 MONTHS LATER I NOTICED THAT ONE OF THE FRONT HEADLIGHTS WAS OUT. I LOOKED UP THE REPLACEMENT BULB AND PURCHASED A H7 HALOGEN BULB FOR APPROXIMATELY $25. A FEW MORE MONTHS DOWN THE ROAD THE OTHER HEADLIGHT WENT OUT, AGAIN, I PURCHASED THE REPLACEMENT BULB AT PRICE POINT OF $25. SINCE THEN I HAVE REPLACED EACH HEADLIGHT AT LEAST TWO MORE TIMES. WITH THAT SAID, I AM NOW COMING TO THE CONCLUSION THAT THERE HAS TO BE AN ELECTRICAL PROBLEM WITH THE JETTAS HEADLIGHTS. I'VE NOTICED OTHER JETTA'S ON THE ROAD WITH HEADLIGHTS OUT AS WELL. IN MOST CARS LIGHTS LAST AT LEAST YEAR OR MORE. I RECALL IN A PREVIOUS VEHICLE I REPLACEMENT THE LIGHTS ONCE AND THAT WAS AFTER 3 MAYBE 4 YEARS, AND THESE WERE ALL DAY RUNNING LIGHTS. THE COST TO TAKE THE CAR TO THE DEALERSHIP WOULD BE $149 AND THAT IS JUST TO LOOK AT THE CAR. THAT WOULD BE UNFAIR FOR ME TO PAY $149 EVERY TIME THE LIGHT GOES OUT BECAUSE OF AN ELECTRICAL ISSUE I HAVE NO CONTROL OVER. *TR

I WAS DRIVING 40 MPH AND THE CAR LOST POWER AND THE GLOW PLUG LIGHT TURN ON AND OFF THEN THE CAR TURNED OFF AND IT DIDN'T TURN BACK ON. *TR

NOVEMBER 2014 INCIDENTS: TWO INCIDENTS OF FAILING TO START. FIRST INCIDENT: CAR FAILED TO START ONCE AND STARTED ON SECOND TRY. SECOND INCIDENT: CAR SEVERAL TIMES FAILED TO START & ENGINE MADE CLANKING NOISE. HAD CAR TOWED TO VW AGENCY. CAR STARTED AFTER UNLOADED FROM TOW TRUCK AND AGENCY FOUND NOTHING WRONG. DECEMBER 2014 INCIDENT: CAR STARTED, BUT AFTER SLOWLY DRIVING TO PARKING LOT EXIT AND BEFORE AT FULL STOP, AT ENGINE QUIT AND WOULD NOT RESTART. I PUT THE CAR IN NEUTRAL AND BACKED DOWN A SLIGHT GRADE TO GET CAR OUT OF TRAFFIC; AFTER COMING TO A STOP THE CAR STARTED UP.

WHILE DRIVING, THE HPFP PUMP FAILED. THE GLOW PLUG LIGHT CAME ON, STARTED TO BLINK, THE CAR WENT INTO FAIL SAFE MODE, AND THEN DIED. ALL TOOK PLACE WITHIN 6 MINUTES ON A HIGHWAY. CAR TAKEN TO DEALER AND CONFIRMED THAT THE HPFP FAILED AND SENT METAL DEBRIS INTO THE FUEL SYSTEM WHICH CONTAMINATED ALL OTHER FUEL SYSTEM COMPONENTS (PUMPS, LINES, FILTERS, HOUSINGS, INJECTORS, ETC.) VW CUSTOMER CARE PROVIDED EXCELLENT SUPPORT DURING REPAIRS WHICH REQUIRED REPLACING ALL COMPONENTS IN THE FUEL SYSTEM. THIS IS BEING REPORTED FOR TRACKING PURPOSES. *TR

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE FRONTAL WINDSHIELD WIPERS SEIZED AND COULD NOT BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 50 MPH, THE HEADLIGHTS AND BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT DIAGNOSED THAT A FUSE MELTED AND DAMAGED THE FUSE BOX. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V569000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

WAS DRIVING IN PARKING LOT WHEN VEHICLE SUDDENLY DIED WHILE UNDERWAY AND CHECK ENGINE LIGHT CAME ON. THANKFULLY IT HAPPENED AT A RELATIVELY LOW SPEED AND WHILE NOT IN TRAFFIC AS THERE WAS LITTLE TO NO WARNING BEFORE THE ENGINE DIED COMPLETELY CAUSING LOSS OF POWER, STEERING, BRAKING ETC. AFTER TOWING VEHICLE TO VOLKSWAGEN OF SOUTH CHARLOTTE, THEY INDICATED THE HIGH PRESSURE FUEL PUMP HAD FAILED RESULTING IN METAL PARTICLES FROM THE PUMP BEING SENT THROUGH ENTIRE FUEL SYSTEM. DEALER INDICATED CAUSE WAS BAD FUEL, HOWEVER, I ALSO HAVE A DIESEL TRUCK THAT I FILL UP AT THE SAME STATION ALL THE TIME AND HAVE NEVER HAD ISSUE WITH IT. WHILE VEHICLE WAS REPAIRED UNDER WARRANTY BY VW, AFTER RESEARCHING THIS, IT BECAME CLEAR THAT THIS IS A PROBLEM THAT IS HAPPENING FREQUENTLY ENOUGH THAT IT IS LIKELY A DESIGN FLAW THAT SHOULD BE ADDRESSED BY THE MANUFACTURER. *TR

HEADLIGHTS, BRAKE LIGHTS, TURN SIGNALS AND LICENSE PLATE LIGHTS ALL WENT OUT AT THE SAME TIME WHILE DRIVING AT NIGHT WITH A TODDLER IN THE CAR. NUMEROUS WARNINGS FLASHED ON THE CAR. TRACKED DOWN THE PROBLEM TO A MELTED FUSE CONNECTION ON THE FUSE PLATE IN THE ENGINE COMPARTMENT, NEXT TO THE BATTERY. THE FUSE (F16) WAS ALSO MELTED. I REPLACED THE FUSE AND EVERYTHING IS NOW WORKING, BUT SINCE THE PLATE IS STILL MELTED, I'M CONCERNED THE ISSUE WILL REOCCUR. I CALLED VW AND APPARENTLY THERE IS A SERVICE ACTION (97AM) TO FIX THIS EXACT ISSUE FOR JETTA SEDANS AND GTIS BUT NOT JETTA SPORTWAGENS. SINCE I'M HAVING THE SAME ISSUE, I BELIEVE THAT THIS SERVICE ACTION SHOULD BE EXTENDED TO 2011 JETTA SPORTWAGENS AS WELL. *TR

STANDING WATER IN THE WHEEL WELLS TRACED TO SUNROOF DRAINAGE HOSES NOT ATTACHED TO DRAINS BECAUSE THE CLIPS MEANT TO HOLD THE HOSE IN PLACE MALFUNCTIONED AND ALLOWED THE HOSE TO "BACK OUT" OF PLACE. THIS PROBLEM WAS NOT IMMEDIATELY APPARENT AS CAR IS USUALLY KEPT GARAGED. BODY SHOP, INTERNET DISCUSSIONS AND DEALERSHIP HAVE ALL REPORTED THEY BELIEVE THIS IS DUE TO A VW DESIGN FLAW. THIS IS NOT A RESULT OF CONSUMER NEGLECT, MILEAGE OR AGE OF CAR. THE CARPETING AND SOUND-DAMPENING UNDER PAD ARE TO BE REPLACED DUE TO MOLD AND MILDEW CONCERNS. TO REPAIR, THE HOSES WILL BE RECLAMPED INTO PLACE. TOTAL REPAIR COST ~$1700. VW WILL COVER PARTS CITING "PART FAILURE," BUT DECLINES TO COVER LABOR COSTS. PURCHASE OF "PLATINUM" LEVEL EXTENDED WARRANTY WITH NEW CAR WILL COVER ONLY 1/3 THE LABOR. *TR

WAS DRIVING MY CAR ON A 2 LANE ROAD WHEN IT BUCKED AS IF IT HAD A CYLINDER GO DEAD FOR JUST A SECOND. NOTE: THERE IS NO WARNING WHEN THIS IS OR DOES HAPPEN. IT JUST DOES IT.... BUT IT WAS HIT AN MISS. I LOOKED AT THE DASH PANNEL AND SEEN THE GLOW PLUG LIGHT FLASHING, CHECK ENGINE LIGHT WAS ON AND THE MESSAGE CENTER SERVICE ENGINE NOW. I WAS 40 MILES FROM THE CLOSEST VW DEALER. SO, I HEADED TO THE CLOSEST AUTO PARTS SHOP TO SEE THE CODES IT HAD PRODUCED. P1007, P0088 AND P0087 ARE THE ONES I REMEMBERED. THE CAR WAS RUNNING BUT OBVIOUSLY NOT GOOD. IT LACKED ANY POWER,COULD BARELY PULL ITSELF UP A HILL UNLESS YOU DOWN SHIFTED. IT FINALLY DIED AT A INTERSECTION AND WOULD NOT RESTART. I GOT MY TRUCK AND TRAILER AND TOWED IT TO THE DEALER WHO STATED IT HAD SUFFERED HIGH PRESSURE FUEL PUMP CATISTROPHIC FAILURE.... WHEN THEY CALLED THEY STATED IT WAS GOOD AND BAD NEWS. BAD NEWS IT WAS GOING TO BE 2-3 WEEKS IN THE SHOP. GOOD NEWS IS, THERE IS SO MUCH DAMAGE (6500.00) WORTH THAT VW IS PAYING FOR ALL THE REPAIRS PLUS I HAVE A LOANER CAR. THE WHOLE FUEL SYSTEMS HAS TO BE REPLACED. 1 IN TANK FUEL PUMP AND PRE HIGH PRESSURE FUEL PUMP AND THE PRIMARY HPFP THE ONE THAT SELF IMPLODED THE INJECTORS, AND ALL THE FUEL LINES AND FILTERS. REASON IS THE METAL PARTS THAT FLOATED THRU THE SYSTEM COULD BLOCK ANY PART OF THE FUEL SYSTEM OR BE HUNG UP AND IF SO, COULD RETURN TO THE FUEL TANK AND BE PUMPED BACK IN. WITH SUCH CLOSE TOLERANCES ANY THING COULD INTURN RE-DESTROY THE SYSTEM SO TOTAL REPLACEMENT IS REQUIRED. THIS WAS THE FIRST TIME IN 35 YEARS I WAS LEFT ON THE SIDE OF THE ROAD. THANKS VW CORPORATION FOR OWNING UP TO THIS ISSUE AND COMPLETING THE REPAIRS. *JS

THIS CAR STALLS OUT AS IT SLOWS DOWN. IT DOES NOT CHANGE TO A LOWER GEAR IN TIME WHEN DECELERATING AND STALLS OUT. IT WILL NOT STALL OUT EVERY TIME I SLOW DOWN. I NEVER KNOW WHEN IT WILL STALL. IT'S VERY RANDOM AND I HAVE STALLED OUT IN THE MIDDLE OF INTERSECTIONS AND ANY SITUATION SLOWING DOWN. I BROUGHT THIS CAR BACK TO THE DEAL TWICE AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. I PLEADED WITH THEM THAT THE CAR IS DANGEROUS BUT THEY SENT ME PACKING. I AM WRITING THIS BECAUSE I DO NOT WANT THEM TO RESELL THIS CAR TO SOMEONE, THE CAR STALLS OUT AND THEY GET INJURED. FOR FOUR YEAR, I HAVE HAD TO DRIVE THIS CAR USING EITHER THE MANUAL SHIFT, OR PUT IT INTO NEUTRAL WHEN SLOWING DOWN. I AM RETURNING THE CAR TODAY. PLEASE DON'T LET THEM RESELL THIS CAR. ALSO, SOMETIMES THE CAR WILL NOT SHIFT INTO 6TH GEAR. THE DRIVER SIDE WINDOW WILL NOT STAY UP. I WILL ROLL IT UP AND IT WILL AUTOMATICALLY ROOM DOWN LIKE SOMETHING IS OBSTRUCTING IT. *TR

TRANSMISSION KICKED INTO NEUTRAL WHILE CRUISING ON HIGHWAY. HAD TO PULL OVER AND COME TO A COMPLETE STOP AND RESTART THE CAR BEFORE IT WOULD ALLOW ME TO SHIFT BACK INTO DRIVE. THE FAULT RECURRED A FEW MILES LATER AND HAS RECURRED SEVERAL TIMES SINCE THEN. THE CAR IS NOW TOO UNSAFE TO DRIVE. *TR

2011 JETTA SPORTWAGEN TDI: STOCK ENTERTAINMENT SYSTEM (RCD 510) WENT DEAD. HEARD A LOUD POP, TOUCH SCREEN WENT BLACK, AND ALL FUNCTIONALITY WAS LOT. I CONSIDER THIS A MAJOR SAFETY ISSUE IN THAT THE ENTERTAINMENT SYSTEM ALSO INCLUDES THE HANDS FREE PHONE INTEGRATION. THIS IS A WELL KNOWN ISSUE IN THE SPORTWAGEN COMMUNITY (SEE THE FOLLOWING THREAD HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583?SNTEMLID=181117531#MSG390217) YET VOLKSWAGEN REFUSES TO STAND BY THEIR PRODUCT AND ACKNOWLEDGE A FAULTY PART. IN ESSENCE, VOLKSWAGEN IS KNOWINGLY PUTTING THEIR CUSTOMERS AT RISK BY SELLING CARS WITH A FAULTY ENTERTAINMENT SYSTEM WHICH INCLUDES THE HANDS FREE PHONE INTEGRATION. *TR

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HORN WAS INOPERABLE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 11V196000 (ELECTRICAL SYSTEM). HOWEVER, THE VIN WAS NOT INCLUDED.THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIRING FOR THE HORN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

WHILE DRIVING IN A RESIDENTIAL AREA, THE JETTA TDI ENGINE LIGHT BEGAN FLASHING AND THE ENGINE STARTED LUGGING. ACCORDING TO THE DEALER, THIS IS DUE TO A KNOWN DEFECT WITH THE INTERCOOLER HOSE THAT TRAPS CONDENSATION IN THE SYSTEM. WHEN THE CONDENSATION FREEZES, THE ENGINE IS DEPRIVED OF AIR. ACCORDING TO THE FORUM POST BELOW, THIS ISSUE IS VERY WIDESPREAD AND CAN SOMETIMES CAUSE ENGINE DAMAGE FROM HYDROLOCK. IF THE CAR IS MOVING AT HIGH SPEEDS WHEN THIS HAPPENS, IT CAN BE DANGEROUS. VW IS CHARGING CUSTOMERS WHO ARE OUT OF WARRANTY OVER $1,000 TO FIX A KNOWN DESIGN FLAW. A RECALL SHOULD BE ISSUED TO PROTECT CUSTOMERS FROM THIS PROBLEM. FORUM DESCRIBING THE WIDESPREAD NATURE OF THIS ISSUE; HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?5574701-TDI-INTERCOOLER-ISSUE-DESIGN-FLAW. *TR

EXTREME CRACKING OF TIRE SIDEWALL, ADJACENT TO THE BEAD AREA OF HANKOOK OPTIMO H725A. SIZE: 205/55R16 91H. DOT 1 GRP DY H 0211 THIS TIRE WAS ORIGINAL EQUIPMENT ON A NEW 2011 VW JETTA SPORTWAGON TDI. IT HAD NEVER BEEN TAKEN OFF THE RIM AND WAS USED DURING NON-WINTER MONTHS ONLY, WITH APPROXIMATELY 35,000 MILES OF USE. THE DEFECT IS ON THE INNER SIDEWALL AND WAS DISCOVERED WHEN THE WINTER WHEELS/TIRES WERE BEING PUT ON THE CAR. IT IS FORTUNATE THAT THIS EXTREME CRACKING DID NOT CAUSE A HIGH SPEED CATASTROPHIC INCIDENT. *TR

THE HORN ONLY WORKS SPORADICALLY, NOT SURE WHEN IT WILL OR WILL NOT FUNCTION. *TR

TURNED MY VEHICLE ON AND HEARD THE RADIO POP AND HAS BEEN USELESS EVER SINCE. THE RADIO IN THIS VEHICLE CONTROLS EVERYTHING. I HAVE TALKED TO VWOA AND SEVERAL OTHER VW REPAIR SHOPS AND THEY HAVE TOLD ME THIS IS NOT THEIR PROBLEM AND I MUST PAY FOR DIAGNOSTICS AND REPAIR MYSELF. I AM VERY DISPLEASED WITH THE QUALITY OF PARTS AND SERVICE IN THIS VEHICLE. ALSO THE WAY EVERYONE SEEMS TO KNOW WHAT THE PROBLEM IS BUT LIES ABOUT IT REALLY GETS ON MY NERVES. ITS NOT RIGHT THAT A MULTI BILLION DOLLAR COMPANY CAN CONTINUE TO DO THIS TO PEOPLE LEGALLY. I HOPE THAT THERE ARE GOOD PEOPLE AT YOUR ORGANIZATION THAT CAN MAKE THIS RIGHT. I HAVE FOUND SO MANY DIFFERENT WEBSITES, BLOGS , FORUMS. AND DISAPPOINTED PEOPLE THAT HAVE THIS SAME PROBLEM. I HAVE INCLUDED JUST A FEW OF THE ONES I HAVE FOUND WITH HUNDREDS OF THOUSANDS OF COMPLAINTS OF THE SAME ISSUE. THANK YOU FOR TAKING THE TIME TO LISTEN. HTTP://WWW.ARFC.ORG/COMPLAINTS/2010/VOLKSWAGEN/JETTA/ELECTRICAL_SYSTEM/PROBLEM.ASPX HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583 HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/VW_JETTA.HTML HTTP://WWW.CARSURVEY.ORG/REVIEWS/VOLKSWAGEN/JETTA/R51763/COMMENTS/PAGE-23/ HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/6721/VOLKSWAGEN/JETTA/VW-JETTA-ELECTRICAL-PROBLEMS/P9 HTTP://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/JETTA/2011/ACCESSORIES-INTERIOR/RADIO_STOPPED_WORKING.SHTML HTTP://WWW.MOTORTREND.COM/CARS/2011/VOLKSWAGEN/JETTA/RECALLS/ HTTP://FORUMS.FOURTITUDE.COM/SHOWTHREAD.PHP?5801721-RCD-510-JUST-STOPPED-WORKING HTTP://WWW.TRUEDELTA.COM/VOLKSWAGEN-JETTA/PROBLEMS-280 HTTP://JETTAJUNKIE.COM/VW-JETTA/SHOWTHREAD.PHP?45226-HELP-RADIO-AND-CIG-OUTLETS-STOPPED-WORKING-2011-TDI HTTP://VOLKSWAGENOWNERSCLUB.COM/VW/SHOWTHREAD.PHP/23920-2009-JETTA-SW-PROBLEMS-IN-RADIO-CIRCUIT-%28FUSE-8%29. *TR

MY EXTERNAL LIGHT MALFUNCTION INDICATOR WENT ON. I STOPPED AND SAW THAT THE LEFT RUNNING LIGHT AND THE RIGHT LOW BEAM LIGHT WERE OUT. I TURNED THE CAR BACK ON 2 HOURS LATER THE INDICATOR WAS OFF AND ALL THE LIGHTS WERE WORKING. TODAY I GOT THE WARNING AGAIN AND IT CYCLED THROUGH TO SHOW MULTIPLE EXTERNAL LIGHTS NEEDING REPLACEMENT. IT APPEARS THIS IS THE MELTED FUSE BOX ISSUE. I SEE THERE HAS BEEN A RECALL ON SOME VWS. IS THE 2011 JETTA TDI RECALLED FOR THIS? *TR

PURCHASED THIS CAR NEW IN 2011. VW FIXED THE FUEL EXHAUST PORTS. ENGINE LIGHT CAME ON AGAIN AND DEALER STATED THAT THE PARTICULATE FILTER AND CATALYTIC CONVERTER BOTH NEEDED TO BE REPLACED. ALSO WARNED THAT THE FUEL PUMP HAD SERIOUS ISSUES. I HAD ONE YEAR LEFT TO PAY THIS CAR OFF, IT HAD 90K MILES ON IT AND I HAD TO TURN IT IN. HOW CAN THEY GET AWAY WITH SELLING A BRAND NEW CAR FOR $28K TO HAVE IT CRAP OUT WITH NO REPERCUSSIONS LIKE THIS? *TR

THE DRIVER SIDE WINDOW DOES NOT STAY UP WHEN AUTOMATICALLY ROLLED UP FROM WINDOW BUTTON OR FROM LOCKING CAR USING KEY IN DRIVER SIDE DOOR.

THIS VEHICLE HAS NEVER BEEN INVOLVED IN AN ACCIDENT, VEHICLE DRIVEN BY 22 YEAR OLD DAUGHTER FOR COLLEGE. 02/05/13, 9332 MILES, AIRBAG SYSTEM WARNING LAMP CAME ON, DEALER REPLACED PASSENGER "SIDE" AIRBAG, CONNECTORS AND WIRES REPAIRED. 06/03/14, 17,960 MILES, AIRBAG SYSTEM WARNING LAMP CAME ON, DEALER CLEARED FAILURE CODE. 06/24/14, 18,520 MILES, AIRBAG SYSTEM WARNING LAMP CAME ON, DEALER REPLACED PASSENGER "FRONT" AIRBAG. 08/12/14, 19,785 MILES, AIRBAG SYSTEM WARNING LAMP CAME ON, DEALER REPLACED PASSENGER "FRONT" AIRBAG AND REPAIRED/MODIFIED WIRING HARNESS. 09/03/14, 20,750 MILES, AIRBAG SYSTEM WARNING LAMP CAME ON, DEALER RAN NEW WIRES FOR T5 CONNECTOR. 09/26/14, 21,870 MILES, AIRBAG SYSTEM WARNING LAMP CAME ON, PROBLEM HAS NOT BEEN DIAGNOSED NET. CONSIDERING REPLACING THIS VEHICLE AS I DON'T BELIEVE IT IS SAFE FOR MY DAUGHTER TO DRIVE DUE TO FAULTY ENGINEERING OF THE AIRBAG CONTROL SYSTEM. *TR

THIS 2011 VW SPORTWAGEN TDI (DIESEL)WOULD EASILY STALL IN FIRST GEAR. SINCE THE FIRST TEST DRIVE WE WERE TOLD AT THE DEALERSHIP, THIS MANUAL TRANSMISSION TAKES GETTING USED TO. I HAVE A FRIEND WHO OWNS A 2011 GOLF TDI WITH A SIMILAR ISSUE. HOWEVER, EVEN THOUGH I BECAME MORE ACCUSTOMED TO DRIVING IT, I WOULD STILL STALL IN FIRST GEAR...SOMETIMES IN INTERSECTIONS. I MENTIONED THIS TO THE SERVICE ADVISOR, DURING SEVERAL SERVICE VISITS AND I WAS TOLD IT WAS JUST THE WAY THESE CARS ARE. EVERY TIME A SERVICE ADVISOR WOULD TEST DRIVE MY CAR THEY'D STALL IT. THEY NEVER LOOKED INTO IT. AT 89,000 THE DUAL MASS FLYWHEEL HAD TO BE REPLACED. AT THIS POINT THE CAR WAS OUT OF WARRANTY. I WENT TO AND INDEPENDENT MECHANIC (THAT I TRUSTED)AND ASKED HIM TO NOT ONLY REPLACE THE DUAL MASS FLYWHEEL, BUT THE CLUTCH PLATE AND THROW OUT BEARING AS WELL. HE SAID THE CLUTCH PLATE AND THROW OUT BEARING LOOKED FINE. I SAID SINCE WE HAVE THIS APART I DON'T WANT TO TAKE ANY CHANCES. SINCE REPLACING THE PARTS WITH ORIGINAL VW PARTS IT DRIVES LIKE A NORMAL MANUAL TRANSMISSION CAR SHOULD...I NO LONGER STALL THIS CAR IN 1ST GEAR. ONE CAN CHECK ON LINE AND SEE OTHER PEOPLE ARE HAVING SIMILAR PROBLEMS. BESIDES THE EXPENSE IT IS ALSO DANGEROUS. I'M SURPRISED THERE ISN'T A RECALL ON THIS ISSUE. ON SEPTEMBER 19TH I SPOKE TO THE SERVICE MANAGER AT FLYNN VW, AND ASKED HIS ADVICE ABOUT DEALING WITH VW AND HE REITERATED THAT THE MANUAL TRANSMISSIONS ON THE DIESELS (TDI) WERE LIKE THAT. HE STATED HE STILL STALLS WHEN DRIVING THE DIESEL VWS. HOWEVER HE SAID THE GAS ENGINES DIDN'T SEEM TO STALL LIKE THE DIESELS. *TR

DRIVING ON I-5 SOUTHBOUND IN OUR 2011 VW JETTA TDI; MY CAR DROPPED HORSE POWER AND THE GLOW PLUG LIGHT STARTED BLINKING. THE CAR DID NOT SHUT OFF, BUT THE HORSE POWER WAS CUT SIGNIFICANTLY. WE STOPPED AT THE NEXT INTERCHANGE 6 MILES AWAY AND CALLED VW. THEY SAID IT SHOULD BE LOOKED AT AND SCHEDULED AN APPOINTMENT FOR THE NEXT MONDAY. I TURNED THE CAR OFF. IT RESTARTED AND THE GLOW PLUG LIGHT WAS NOT ON. CAR FUNCTIONED NORMALLY ON THE DRIVE HOME (35 MILES). I TOOK THE CAR TO THE DEALERSHIP ON MONDAY AND THEY RAN SOME TESTS. THE HPFP ON THE ENGINE WAS OUT. IT SOUNDS LIKE IT IS A KNOWN ISSUE. IT IS COVERED BY MY 60 POWER TRAIN WARRANTY. BUT MY CAR ONLY HAS 34,000 MILES. IT SOUNDS LIKE THERE ARE QUITE A FEW ISSUES ON THIS TYPE OF TDI WITH THE HPFP. IS THIS SOMETHING THE NTSB WILL BE INVESTIGATING? *TR

DRIVING VEHICLE ON SOUTH BOUND I-5 GOING 60MPH RIGHT OUTSIDE OF THE TACOMA DOME IN FAR LEFT LANE WHEN VEHICLE SUDDENLY STARTED FLASHING ENGINE LIGHT AND ENGINE DIED AT THE SAME TIME. I HAD MULTIPLE VEHICLES SCREECHING TO A STOP RIGHT ON I-5 AND HONKING AT ME, ALMOST HITTING ME, BARELY MISSING ME. I ALMOST DIED. NO SHOULDER TO GET OFF ON. ENGINE LIGHT THEN WENT OFF. I SAT IN MY CAR FOR SEVERAL MINUTES CRYING, SHAKING AND THEN TRIED STARTING CAR AGAIN. CAR BARELY STARTED, ABLE TO GET OFF TO THE SIDE OF THE ROAD, BUT CAR WAS SHAKING AND JUMPING TO THE SIDE OF THE ROAD. LARSON'S VOLKSWAGEN DEALERSHIP IS CHARGING ME $480 AND SAYS THIS HAPPENED DUE TO "FAILURE IN IGNITION COIL PACK A" I ALMOST DIED, WHY IS THERE NOT A RECALL ON THIS? *TR

MY CLEAR COAT BEGAN PEELING LAST YEAR, I MADE THE MISTAKE OF WAITING TO DISCUSS IT WITH VOLKSWAGEN UNTIL THIS YEAR, NOW THEY ARE SAYING MY WARRANTY HAS EXPIRED WHICH WE HAD BOUGHT THE 6 YEAR PLAN AND THAT THE CLEAR COAT IS NOT THEIR ISSUE ANYMORE PLUS A SPOT ON MY REAR FENDER IS DARKENING EVERY TIME I WASH MY CAR. I'VE SPOKEN WITH 4 SEPARATE BODY SHOPS AND ALL OF THEM HAVE SAID THAT BOTH ISSUES ARE IN FACT A MANUFACTURE ISSUE AND THAT I NEED TO GO BACK AND KEEP TRYING TO GET THEM TO ACKNOWLEDGE THE FAULT. A SIMPLE GOOGLE SEARCH WILL BRING UP SEVERAL VOLKSWAGEN OWNERS WITH THE SAME ISSUE AND SAME YEAR MODEL, I'VE FOUND ONLY ONE THAT WAS SUCCESSFUL IN GETTING THEIR CAR FIXED. I HOPE THAT MY STORY HELPS OTHERS, BECAUSE THEY ARE BASICALLY JUST IGNORING IT WITH ME. *TR

REAR TRUNK LIGHT WORKS INTERMITTENTLY

VERY MUSTY SMELL IN VEHICLE WHEN THE A/C IS RUNNING.

THE LATCH ON THE DRIVER SIDE HAS BECOME LOOSE. AS I WAS DRIVING OVER SPEED BUMPS, I NOTICED THE DOOR WOULD RATTLE HARD. I PULLED TO THE SIDE AND NOTICED THE LATCH ATTACHED TO THE CAR WAS LOOSE. I TIGHTENED UP THE SCREWS AND THE DOOR WAS ABLE TO CLOSE TIGHTLY AGAIN. A FEW WEEKS LATER, THE PROBLEM HAS OCCURRED AGAIN. I TIGHTEN THE SCREWS, BUT THIS TIME, THE DOOR CANNOT CLOSE FULLY. THIS IS WORRISOME, BECAUSE WHAT IF THE DOOR SWINGS OPEN AS I AM DRIVING? THIS IS A MAJOR SAFETY CONCERN! *TR

ISSUES BEGAN WITH FAULTY STARTER. THEN PROGRESSED TO A BATTERY OF ELECTRICAL ISSUES FROM WINDOWS MOVING IN REVERSE OF DESIRED ORDER TO HORN AND KEYS DYING. EACH TIME DEALER BRUSHED OFF ISSUE. WHEN HORN AND KEYS DIED (ALSO WITH FAULTY START BUTTON) DEALER TRIED TO FORCE ME TO DRIVE UNSAFE VEHICLE UNTIL THEY GOT AROUND TO FIXING THE PROBLEM. MOST OTHER TIMES THE ISSUE WAS IGNORED OR I WAS TREATED AS THOUGH I WAS MAKING UP THE PROBLEM. (THESE PROBLEMS INCLUDE RADIO STAYING ON WHEN CAR IS COMPLETELY OFF, AND AFTER MANUALLY SWITCHING IT OFF, IT THEN WILL TURN BACK ON WHILE THE CAR IS STILL OFF (EVEN THOUGH THE CAR WILL NOT START AND I HAVE TO USE THE LONG HOLD LOCK FUNCTION TO ROLL WINDOWS UP). THE CAR ALSO WILL REOPEN TRUNK UPON CLOSE, FLASH PASSENGER SEAT BELT WARNINGS WHEN THE SEAT IS EMPTY, NOT DISPLAY GEAR WHEN MOVING, NOT DISPLAY MILEAGE/FUEL LEVEL WHILE SIMULTANEOUSLY LISTING MILEAGE RANGE FROM SELECTED SCREEN, ETC. PROBLEMS ARE WORSE IN EXTREME WEATHER. I HAVE ATTEMPTED TO HAVE THE PROBLEMS FIXED MULTIPLE TIMES TO NO AVAIL. RECENTLY, I HAVE TAKEN THE CAR IN SEVERAL TIMES TO HAVE SERVICE LIGHT DIAGNOSED. DEALER RESET LIGHT EACH TIME WITHOUT BOTHERING TO CHECK THE SOURCE. PROBLEM PROGRESSED TO ENGINE NOT STARTING, SLUGGISH AND JERKY ACCELERATION, LURCHING STOPS, AND, MOST RECENTLY, SHUTTING OFF WHILE DRIVING. THIS IS ABSOLUTELY A MANUFACTURER ISSUE, AND I AM PLANNING TO PURSUE ALL OPTIONS AVAILABLE TO RECTIFY. NOT ONLY HAS VOLKSWAGEN PRODUCED AN UNSAFE VEHICLE, BUT THEY ARE ALSO AWARE OF THESE PROBLEMS AND MAKE A GREAT EFFORT TO AVOID DEALING WITH THEM. *TR

DRIVING ON FREEWAY. TPMS LIGHT CAME ON. WHEN CHECKED, ALL THREE TIRES WHICH WERE ORIGINAL EQUIPMENT (HANKOOK OPTIMO) HAD FAILED INSIDE SIDEWALLS. THESE TIRES HAD TO BE REPLACED. ACCORDING TO YOUR WEBSITE, THERE HAD BEEN A HANKOOK TIRE RECALL IN 2010 AND VOLKSWAGON DID NOT ADVISE MYSELF OR OTHER CUSTOMERS ABOUT THE DANGERS OF THESE TIRES WHICH A SIMPLE GOOGLE SEARCH WOULD REVEAL HAS RESULTED IN NUMEROUS ACCIDENTS AND POTENTIAL ENDANGERMENT OF BOTH THEIR CUSTOMERS AND OTHER INDIVIDUALS. FOR THE SAKE OF MY FELLOW VW OWNERS, I DON'T KNOW HOW TO GET THROUGH TO VW THAT THEIR SILENCE ON THIS MATTER IS DANGEROUS. *TR

I WAS DRIVING ALONG WHEN THE RADIO MADE A POPPING NOISE. NOW IT NO LONGER WORKS AND I'VE LOST ALL ABILITIES TO USE MY HANDSFREE DIAL OR ANSWER FEATURES ON MY PHONE. RADIO NOW HAS A BLACK SCREEN AND WILL NOT POWER ON. THE LOSS OF HANDSFREE PHONE THROUGH MY RADIO IS A MAJOR SAFETY CONCERN AND HAVING IT WAS A CONTRIBUTING FACTOR WHEN I MADE THE PURCHASE. *TR

DRIVING THE CAR AT FREEWAY SPEEDS PRIOR TO TAKING THE EXIT. WHEN WE TOOK THE EXIT, THERE WAS A SUDDEN LOSS OF POWER AND THE VEHICLE WOULD NOT GO OVER 1000 RPM. THE VEHICLE WAS LIMPED TO THE SHOULDER WHERE IT DIED AND WOULD NOT RESTART. VEHICLE WAS TOWED TO THE MECHANIC SHOP WHERE THEY ARE IN THE PROCESS OF REPAIRS. THE VW IS EQUIPPED WITH A 2.0L TDI ENGINE AND I HAVE READ MULTIPLE OTHER REPORTS OF THE SAME ISSUES OCCURRING INVOLVING THE HPFP FAILING. *TR

MY THREE YEAR OLD, BOUGHT BRAND NEW FROM THE DEALERSHIP JETTA, AND AFTER PARKING OVERNIGHT I GOT IN MY CAR TO DRIVE TO WORK AND MY HANDSFREE BLUETOOTH, SATELLITE, RADIO UNIT WOULD NOT TURN ON. THIS IS A MAJOR CONCERN AND DRIVING HAZARD CONSIDERING I AM ON CALL 24 HOURS A DAY AND RECEIVE CALLS IN MY VEHICLE WHICH IS THE REASON WHY I BOUGHT THIS VEHICLE WITH THE INTEGRATED BLUETOOTH. AFTER CHECKING ALL THE FUSES I DID SOME ONLINE RESEARCH AND FOUND THAT THIS IS A RECURRING PROBLEM WITH THIS VEHICLE AND THERE WAS A CLASS ACTION LAWSUIT ALREADY STARTED DUE TO THE INORDINATE AMOUNT OF CLAIMS BEING FILED. I THEN BROUGHT THE VEHICLE TO THE DEALERSHIP WHERE THEY TOLD ME THAT THERE WAS A SHORT IN THE UNIT AND IT WOULD HAVE TO BE REPLACED. I THEN CONTACTED VOLKSWAGEN OF AMERICA WHERE THEY ACKNOWLEDGED THEY THERE WAS A KNOW SHORT IN THOSE UNITS BUT DUE TO THE MILES ON MY VEHICLE NOTHING COULD BE DONE. THE UNIT IS 3 YEARS OLD AND WITH THE KNOWN ELECTRICAL DEFECTS, POTENTIAL FIRE HAZARDS THE VEHICLE NEEDS TO BE INVESTIGATED. *TR

SHORTLY AFTER PURCHASING THE VEHICLE NEW WE EXPERIENCED ISSUES WITH THE VEHICLE STUTTERING WHEN DRIVING AND AT TIMES SHUTTING OFF COMPLETELY AS IF IT STALLED (THE VEHICLE IS AN AUTOMATIC WITH THE DSG TRANSMISSION). WE TOOK THE VEHICLE TO THE VW DEALERSHIP UNDER WARRANTY BUT THE TECH COULD NOT REPLICATE THE PROBLEM AND SENT US ON OUR WAY AND TOLD US TO COMEBACK IF IT KEPT OCCURRING. THE PROBLEM PERSISTED AND WE TOOK THE VEHICLE TO THE SERVICE DEPARTMENT AGAIN AND THEY SAID THE PROBLEM COULD NOT BE FOUND AND ONCE AGAIN SENT US AWAY AND TOLD US TO COME BACK IF THE PROBLEM KEPT OCCURRING. THE VEHICLE IS NOW STUTTERING AND STALLING MUCH MORE OFTEN AND THE WARRANTY HAS RUN OUT. I CALLED THE VW HQ THEY TOLD ME TO TAKE THE VEHICLE IN AND HAVE THE TECH LOOK AT IT WHICH HAS COST ME $112 IN WHICH THEY ONCE AGAIN FOUND NOTHING AND RECOMMENDED I LET THE CAR WARM UP PRIOR TO DRIVING. IT IS CURRENTLY SUMMER AND THE LOW TEMPERATURES ARE AROUND 70 AND THE HIGHS ARE 85+. IN ADDITION THIS IS A MODERN VEHICLE AND HAD I KNOW I WAS GOING TO NEED TO LET IT WARM UP I WOULD NOT HAVE PURCHASED IT. THIS ISN?T THE 50?S. MY WIFE AND I NOW FEEL THE VEHICLE IS UNSAFE TO DRIVE DUE TO THE FACT IT STALLS OUT AT UNPREDICTABLE TIMES CAUSING A LOSS OF POWER STEERING, POWER BRAKES. IF VW DOES NOT FIX THIS ISSUE I WILL BE TRADING IT IN DUE TO THEIR DISREGARD FOR SAFETY OF MY FAMILY. *TR

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 40 MPH, THE HORN FAILED TO ACTIVATE WHILE ATTEMPTING TO ALERT THE OTHER DRIVER OF THE PROXIMITY TO HIS VEHICLE. AS A RESULT, THE OTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE DEALER WAS CONTACTED. THE TECHNICIAN INFORMED THE CONTACT THAT THE VIN WAS NOT AFFECTED BY NHTSA CAMPAIGN NUMBER: 11V196000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 35 MPH, THE LOW BEAM HEADLIGHTS SUDDENLY SHUT OFF AND FAILED TO ILLUMINATE AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE LIGHT BULBS IN ORDER TO REMEDY THE FAILURE. IN ADDITION, WHILE DRIVING AT AN UNKNOWN SPEED DURING INCLEMENT WEATHER, THE WINDSHIELD WIPERS FAILED TO ACTIVATE. THE DEALER STATED THAT THE BCM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000.

WHILE DRIVING THE ENGINE LIGHT CAME ON AND THE CAR LOST POWER. WE WERE ON A RURAL ROAD SO WE COULD PULL TO THE SIDE OF THE ROAD SAFELY, IF THIS HAD HAPPENED ON A FREEWAY WE COULD HAVE BEEN IN DANGER OF BEING REAR ENDED. ONCE STOPPED THE CARE WOULD NOT RESTART. HAD TO BE TOWED TO VW DEALER. THE HIGH PRESSURE FUEL PUMP HAD FAILED. *TR