2012 Cadillac CTS SW AWD

The contact owns a 2012 Cadillac CTS. The contact stated while driving at an undisclosed speed, the traction control and ABS warning lights illuminated. The contact stated the traction control was off. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacture was not notified of the failure. The approximate failure mileage was 50,000.

I WAS SENT A LETTER ABOUT THE RECALL AND I SENT IT BACK SAYING I COULD NOT AFFORD TO PAY UP FRONT. THE SENT ANOTHER LETTER ABOUT THE DEADLINE AND I SENT BACK I COULD NOT AFFORD TO PAY UP FRONT. I NEVER GOT A RESPONSE BACK. MY LIGHTS ARE GETTING DIMMER AND CAN'T SEE AT NIGHT. THIS IS A SAFETY HAZARD THAT I DIDN'T CAUSE AND SHOULD HAVE BEEN REQUIRED TO REPAIR. I BOUGHT THE VEHICLE USED AND HAVE A FEW PAYMENTS LEFT. THIS IS A SAFETY ISSUE AND IT'S INCONVENIENT. THIS NEED TO BE INVESTIGATED.

MY CAR WAS BROUGHT IN FOR VIBRATION AT ALDERMAN CADILLAC IN MERIDEN I TOOK IT IN AND COME TO FIND OUT, IT WAS THE POWER STEERING AND A MOTOR MOUNT. THE DEALER ASKED ME IF I WANTED TO TAKE THE CAR AFTER IT WAS FIXED ALTHOUGH HE TOLD ME THAT IT WOULDN'T BE SAFE TO DRIVE. I RECEIVED THE VEHICLE 3 DAYS LATER AND THE PROBLEM WAS STILL THERE. MY STEERING WHEEL WAS ALSO LOOSE AND THE ALIGNMENT WAS OFF. I TOOK IT BACK TO THE DEALER WITHING 20 HOURS TO TELL THEM THAT IT WAS NOT FIXED AND THAT THE CAR ALL OF A SUDDEN DRIVES TOTALLY DIFFERENT AND NOT IN A GOOD WAY. THE MANAGER OF THE SERVICE DEPARTMENT TOLD ME THAT THEY CAN'T FIX THE CAR BECAUSE IT'S TOO MUCH WORK. I DID NOT FEEL SAFE DRIVING MY VEHICLE WHICH I TOLD THE DEALER ABOUT 5 TIMES. THAT DID NOT MATTER TO THEM AT ALL. THE DEALER ARGUED ME DOWN AND I TOLD THEM THAT I WILL NOT DRIVE MY VEHICLE IN THE POSITION IT WAS IN. I WILL CONTINUE TO GO AS FAR AS I NEED TO DO GET THIS UNSAFE SITUATION HANDLED. I DO NOT APPRECIATE THIS. I TRUSTED IN CADILLAC AND I WILL NEVER GO BACK THERE AGAIN.

THE HEAD LAMP HAS CONDENSATION AND WATER BUILT UP IN IT CAUSING THE BULB TO SHORT OUT. THE CLEAR COVER HAS BECOME STAINED YELLOW RUST COLOR FROM THE WATER. *TR

THE CAR BEGAN CUTTING OFF UNEXPECTEDLY WHEN STOPPING. THE MECHANIC TOLD US THE TIMING CHAIN WAS FAULTY. THE CAR BARELY HAS 65,000 MILES ON IT AND HAS PRIMARILY BEEN DRIVEN TO WORK ONLY, AVERAGING 20 MILES A DAY! WE CONTACTED THE COMPANY BUT THEY HAVE NOT RECALLED THE TIMING CHAIN ON THIS PARTICULAR CAR. IT HAS ON OLDER MODELS SO I WANTED TO REPORT TO HAVE THE NEWER MODELS FURTHER RESEARCHED AS WELL. THIS IS A HUGE SAFETY CONCERN AS INTERSECTIONS CAN BE DANGEROUS FOR AN UNPREDICTABLE CAR.

LIFTGATE ON 2012 CADILLAC CTS SPORTWAGON FALLS WITHOUT WARNING A COUPLE OF WEEKS AGO MY WIFE WAS RETRIEVING ITEMS OUT OF THE REAR CARGO AREA WHEN SUDDENLY THE HATCH CAME DOWN ON TOP OF HER FORCING HER DOWN TO THE TOP OF THE BUMPER. THE VEHICLE WAS ON LEVEL GROUND AND STATIONARY. SHE ESCAPED BY QUICKLY SLIDING OUT FROM UNDER IT BEFORE IT CLOSED AND WAS NOT INJURED. THE LIFT GATE HAD NEVER FAILED LIKE THIS BEFORE.. IT NOW DOES THIS ROUTINELY THIS IS A SERIOUS SAFETY ISSUE THAT COULD EASILY INJURE OR KILL A SMALL CHILD OR PET. RECALL#15V415000 OPENED ON 6/30/2015 COVERING SEVERAL GM VEHICLES BUT NO CADILLACS. THE MECHANISM IS THE SAME OR VERY SIMILAR TO ALL THESE OTHER CARS. WHY AREN'T THE CTS WAGONS PART OF THE 15V415000 RECALL? THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE AT A RED LIGHT THE ENGINE IDLED DOWN AND THE TRACTION CONTROL WENT OFF, THEN THE VEHICLE POWER IS REDUCED

ON 3/23/2019 BOUGHT BRIDGESTONE TIRE PACKAGE FOR 2012 CADILLAC CTS PERFORMANCE. MY VEHICLE REQUIRES 2 SIZES OF TIRES, 265/45/18 & 235/50/18. THE TIRES ARE ALMOST BALD ARE 265/45/18 POTENZA. ON 11/29/2019 TIRE CHECK LIGHT COMES ON TO CHECK TIRE PRESSURE TO RIGHT REAR TIRE. SINCE WEATHER IS COLD, I EXPECT THE TIRE LIGHT TO COME ON AND OFF WHEN AIR HAS BEEN PUT IN. I WENT TO DISCOUNT TIRE TO PUT AIR, AND THE TECH INDICATED THE BACK 2 TIRES HAS A THREAD DEPTH OF 2 AND UNSAFE. I IMMEDIATELY WENT TO FIRESTONE COMPLETE AUTO CARE WHO I GOT THE TIRES FROM AND INSTALLATION. THEY PUT THE TIRE UP ON A SCOPE AND BOTH 2 TIRES IN BACK WERE ALMOST BALD IN THE MIDDLE. THE THREAD ON THE OUTER TIRES SEEMED FINE, BUT THE MIDDLE SECTION OF THE TIRE WAS ALMOST COMPLETELY BALD. THE TIRE TECHNICIAN TOOK MY CAR FOR TEST DRIVE TO SEE IF THERE WERE BALL JOINTS, SUSPENSION OR OTHER ISSUES THAT MAY BE CAUSING THE WEAR ON THE TIRE AND THE TECH FOUND NONE. I GO FAITHFULLY EVERY 3,000 MILES FOR OIL CHANGE AND TIRE ROTATION AT THE DEALERSHIP SO IF THERE ARE ISSUES, I WOULD HAVE KNOWN ABOUT THEM AND CORRECT THEM IMMEDIATELY. THERE WERE NO ISSUES FOUND AND THE ONLY EXPLANATION THAT FIRESTONE CAN GIVE ME IS THAT THESE TIRES ARE NOT MADE FOR YOUR CAR SINCE IT WAS A PERFORMANCE CAR.

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THERE WAS MOISTURE IN THE HEADLIGHT ASSEMBLIES. THE VEHICLE WAS TAKEN TO CADILLAC OF NAPERVILLE (630-219-0417, LOCATED AT 1507 W OGDEN AVE, NAPERVILLE, IL 60540) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

WHEN USING FULL THROTTLE, (FLOORED ACCELERATOR) THE GAS PEDAL GETS STUCK IN WOT POSITION. THIS OCCURS INTERMITTENTLY, FIRST TIME WAS APPROXIMATELY 3/2015.

BOTH HEADLIGHTS ON THE VEHICLE HAVE HAD TO BE REPLACED VERY RECENTLY (SPRING/SUMMER) FOLLOWING A COLD AND HARSH WINTER. WE BELIEVE THAT THE PROBLEM IDENTIFIED WITH THE SRX MODELS EXTENDS TO THE CTS AND PERHAPS OTHER CADILLAC MODELS GIVEN THE NUMBER ON THE STREET WITH A SINGLE HEADLIGHT; HOWEVER, CADILLAC HAS DENIED OUR CLAIM. THE COST OF REPAIR OF BOTH HEADLIGHTS EXCEEDED $600.

WHILE DRIVING HEARD CLANKING UNDER THE CAR FOR ABOUT 2 BLOCKS THEN STOPED. TOOK IT TO THE DEALER AND FOUND OUT 2 BOLTS HAD BACKED OUT OF THE DRIVE SHAFT AND ONE HAD SHEARED. HAD THE EXACT SAME PROBLEM WITH A 2011 CTS. I HAD PURCHASED A WARRANTY WHEN I BOUGHT THE CAR IN 2018, CAR WAS REPAIRED. I DID NOTIFY CADILLAC. RIGHT FRONT HEADLIGHT HAS MOISTURE. UNDERSTAND CADILLAC USED INFERIOR SEALS PREVIOUSLY. WILL NEED TO REPLACE. LIGHT COST APPROXIMATELY $250.00.

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING 5 MPH, THE CONTACT HEARD AN ABNORMAL SOUND UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO MOORE CADILLAC (LOCATED AT 25450 PLEASANT VALLEY RD, CHANTILLY, VA 20152, (703) 939-9351) WHERE IT WAS DIAGNOSED THAT TWO DRIVESHAFT BOLTS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,318.

I PURCHASED A NEW 2012 CADILLAC CTS IN JANUARY, 2012. THE CAR HAS BEEN GARAGE KEPT SINCE NEW AND HAS ONLY 27,000 MILES. BOTH HEADLAMPS RECENTLY BEGAN ACCUMULATING HEAVY CONDENSATION CAUSING VERY DIM LIGHTING AT NIGHT. THIS HAZARDOUS CONDITION IS CLEARLY A MANUFACTURING DEFECT AND NOT CAUSED BY EXCESSIVE USE OF THE VEHICLE NOR EXPOSURE TO THE ELEMENTS.

I PURCHASED A NEW 2012 CADILLAC CTS IN JANUARY, 2012. THE CAR HAS BEEN GARAGE KEPT SINCE NEW AND HAS ONLY 27,000 MILES. BOTH HEADLAMPS RECENTLY BEGAN ACCUMULATING HEAVY CONDENSATION CAUSING VERY DIM LIGHTING AT NIGHT. THIS HAZARDOUS CONDITION IS CLEARLY A MANUFACTURING DEFECT AND NOT CAUSED BY EXCESSIVE USE OF THE VEHICLE NOR EXPOSURE TO THE ELEMENTS.

DOOR OFTEN WILL NOT OPEN FROM THE INSIDE WHEN BUTTON IS PUSHED TO OPEN DOOR. IF I WAS IN A ACCIDENT OR THERE WAS A FIRE I MAY NOT BE ABLE TO GET OUT OF DOOR BECAUSE IT WON'T OPEN. GM HAS BEEN MADE AWARE OF THIS BUT REFUSES TO DO ANYTHING.

BOLTS BACKED OUT OF DRIVE SHAFT

MY STATION WAGON IS A 2012 THAT I BOUGHT NEW IN AUG 2013. IN ABOUT A YEAR I NOTICED CONDENSATION ON THE INSIDE OF THE SEALED LED HEADLIGHT ASSEMBLY

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 70 MPH, THE DRIVER AND FRONT PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO QUANTRELL AUTO GROUP (1440 E NEW CIRCLE RD, LEXINGTON, KY 40509, (859) 266-2161) WHERE DIAGNOSTIC TESTING WAS COMPLETED, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR DRIVESHAFT AND THE SUPPORT BEARING CAUSED THE VEHICLE TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO CADILLAC NORWOOD (700 BOSTON PROVIDENCE HWY, NORWOOD, MA 02062) WHERE IT WAS DIAGNOSED THAT THE SUPPORT BEARING NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. A FEW DAYS LATER, WHILE DRIVING, THE ENGINE OVERHEATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 86,478.

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE OEM RIMS FROM THE MANUFACTURER PREVENTED THE TIRES FROM HOLDING AIR. THE CONTACT HAD TO CONSTANTLY REFILL THE AIR IN THE TIRES. THE DEALER (LOCKHART CADILLAC OF GREENWOOD, 1287 US-31, GREENWOOD, IN 46143, (317) 865-1551) HAD NOT INSPECTED AND DIAGNOSED THE VEHICLE TO DETERMINE A SOLUTION. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT TIRE REPAIR FACILITIES FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY TO 90 MPH AFTER THE GEAR SHIFTER WAS SHIFT TO MANUAL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AL MOORE CADILLAC LOCATED AT 9177 W BROAD ST, RICHMOND, VA 23294 WHERE THE DIAGNOSIS WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

THE VEHICLE WAS DRIVING IN NORMAL CONDITIONS, AT APPROX 40MPH IN THE EVENING. WHEN ACCELERATING TO PASS A CAR GOING SLOW IN A 50MPH+ ROAD, THE ACCELERATOR STUCK IN THE CADILLAC. THIS FORCED A DEFENSIVE DECISION TO UNFORTUNATELY HIT THE CAR IN FRONT VERSUS UNKNOWN CLEARING. AFTER (NOW AT 60MPH), THE ACCELERATOR STAYED STUCK, WHICH REQUIRED THE CAR TO THEN STRIKE A POLE AT 100MPH! THIS WAS A VERY DANGEROUS SCENARIO AND ONLY BY GRACE WERE ALL PARTIES SAFE IN THE PRIMARY CAR (CADILLAC REFERENCED), AND THE CAR STRUCK. THE CAR WAS TOTALED AND EVEN THE BLACK BOX WAS NOT OPERATIONAL AFTER SITTING FOR A 3 WEEK SPAN IN A TOW LOT.

DRIVER SIDE DOOR WOULD NOT OPEN FROM OUTSIDE WITH KEY OR FROM INSIDE WITH MANUAL LEVER. THE DOOR LOCK BUTTON WOULD NOT MOVE TO UNLOCK DOOR BY THE ELECTRIC SWITCH OR BY HAND. I HAD TO EXIT VEHICLE BY CRAWLING OVER CENTER CONSOLE AND EXITING PASSENGER SIDE. AT SOME LEVEL I CAN UNDERSTAND THE ELECTRICAL DOOR CONTROL FAILING, BUT I DO NOT FEEL IT IS SAFE TO NOT HAVE A MECHANICAL OPTION TO OPEN THE DOOR UNDER ELECTRICAL FAILURE. THIS FIRST HAPPENED WHILE VEHICLE WAS PARKED. MECHANIC NEEDED TO CRAWL IN THE PASSENGER SIDE AND REMOVE DOOR PANEL TO REPLACE DOOR LATCH ASSEMBLY. 62014 ON ODOMETER AT REPAIR TIME.

2012 CADILLAC CTS WAGON: REAR STOP, TURN SIGNAL, BACK-UP, BRAKE LIGHTS ARE COMING AWAY FROM BODY OF VEHICLE. THE TABS UNDER THE TOP HAVE BROKEN OFF AND LIGHTS DO NOT FIT THE BODY OF VEHICLE AS DESIGNED. THE LIGHTS WORK AS DESIGNED, PHOTOS ATTACHED OF COMPLAINT. IT APPEARS THAT THE PLASTIC THESE LIGHTS WERE MANUFACTURED FROM IS DEFECTIVE AND LIGHTS COULD BE CHANGING SHAPE AND DISTORTING UNDER TEMPERATURE CHANGES, THE HOLDING TABS UNDER THE LIGHTS MUST WEAKEN AND EVENTUALLY BREAK OFF. HAVE BEEN TOLD BY DEALER THIS IS NORMAL? WOW! UPON SEARCH OF WWW AND CADILLAC FORUMS FOUND THAT THESE REAR LIGHTS WERE DEFECTIVE AND I READ WHERE THEY HAVE BEEN REPLACED BY DEALERS UNDER ORIGINAL BTB WARRANTY (IF THE OWNERS COMPLAINED HARD ENOUGH). I AM NOW THE THIRD OWNER AND WARRANTY HAS EXPIRED. HERE IS THE KICK IN THE GROIN: GM/CADILLAC IN OCT 2012 REMANUFACTURED THESE LIGHTS FROM A HIGHER QUALITY PLASTIC TO RESOLVE THE BAD MANUFACTURING-POOR QUALITY PLASTIC USED PREVIOUSLY. I BELIEVE THIS TO BE A SERIOUS SAFETY ISSUE FOR BOTH DRIVER, PASSENGER AND THE GENERAL PUBLIC. A CAR WASH WILL EVENTUALLY DESTROY AND OR REMOVE THESE LIGHTS FOR ME. OR IF HAND WASHING VEHICLE I COULD CUT AN ARM OR FINGER. I ALSO BELIEVE THAT THERE WERE INSUFFICIENT OF THESE VEHICLES MANUFACTURED/BUILT AND THEREFORE THE DEALERS AND GM/CADILLAC DON'T FEEL THE NEED FOR FURTHER ACTION OR ASSISTANCE TO CURRENT OWNERS OUT OF WARRANTY. WHAT EVER HAPPENED TO SAFETY ISSUES HERE? I COULD EPOXY/GLUE THESE LIGHTS TO STAY IN PLACE AND MAKE THE REMOVAL OF THEM IMPOSSIBLE FOR FUTURE SERVICE, POSSIBLY DOING ADDITIONAL DAMAGE TO THE VEHICLE, OR I CAN PURCHASE NEW OEM REPLACEMENTS! AS LONG AS THE REPLACEMENT LIGHTS ARE MANUFACTURED AFTER OCT 2012. THANK YOU FOR READING MY COMPLAINT.

STEERING WHEEL DOES NOT HEAT UP. DEALER SAYS NOT COVERED UNDER WARRANTY I DON'T KNOW IF IT WILL CAUSE A FIRE

MY SUNROOF SPONTANEOUSLY SHATTERED

MY SUNROOF SHATTERED WHILE DRIVING. *TR

HEARD A GRINDING NOISE WHEN BRAKES WERE APPLIED, IMMEDIATELY TOOK TO DEALERSHIP, WAS TOLD BRAKES WERE COMPLETELY GONE, METAL ON METAL. ASKED WHY NO WARNING BRAKES WERE GOING BAD AND WHY ALL FOUR BRAKES NEEDED TO BE REPLACED ON SO CALLED HIGH END/TOP QUALITY VEHICLE LIKE A CADILLAC AT ONLY 30,000 MILES AND WAS TOLD "BECAUSE IT HASN'T BEEN DRIVEN ENOUGH AND BRAKES WORE FASTER DUE TO RUST". ALTHOUGH THE MECHANICS AGREED THIS WAS AN ILLOGICAL EXPLANATION AND SEEMS LIKE A PRODUCT DEFECT, I WAS STILL EXPECTED TO PAY $600-800 TO REPLACE THE FAULTY PARTS - WHICH I HAVE NOT YET DONE. I WAS NEVER PROVIDED AN EXPLANATION FOR WHY THERE WAS ABSOLUTELY NO WARNING THAT THE BRAKES WERE FAILING, EVEN THOUGH I EXPRESSED MY CONCERN ABOUT THIS BEING A SIGNIFICANT SAFETY ISSUE. AFTER A QUICK GOOGLE SEARCH, I DISCOVERED OTHERS HAVE EXPERIENCED PREMATURE BRAKE WEAR ON CADILLAC VEHICLES.

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE ELECTRICAL TOUCH PAD SEIZED TO OPERATE WITHOUT WARNING, WHICH CAUSED THE DOOR NOT TO OPEN NORMALLY. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED ON THE DRIVER SIDE OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER'S CUSTOMER SERVICE CAMPAIGN TO ADDRESS THE FAILURE BY PRESSING AN EMERGENCY RELEASE BUTTON, BUT IT DID NOT REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 60 MPH, A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE. THE FRONT PASSENGER SIDE TIRE AND LOWER CONTROL ARM DETACHED COMPLETELY. IN ADDITION, THE BRAKES, ROTORS, AND OTHER SUSPENSION SUPPORT DETACHED ONTO THE ROAD. THE VEHICLE CRASHED INTO A CONCRETE BARRIER. THE DRIVER SUSTAINED A LOWER BACK INJURY. THE FRONT SEAT OCCUPANT SUFFERED FROM A BUMP TO THE HEAD. THE INJURIES REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILALBE.

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING 55 MPH MERGING ONTO THE HIGHWAY, THE CONTACT HEARD AN ABNORMAL SOUND NEAR THE FRONT END OF THE VEHICLE. IT WAS DISCOVERED THAT THE PASSENGER SIDE SUSPENSION SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

THE DRIVER'S SIDE DOOR ON MY CTS COUPE HAS AN ELECTRICAL "TOUCH PAD" THAT HAS CEASED TO FUNCTION NORMALLY. TWICE I HAVE HAD TO CRAWL INTO THE VEHICLE FROM THE PASSENGER SIDE WHICH HAS NOT BEEN AFFECTED. DEALERSHIP HAS STATED THAT THE PROBLEM IS NOT UNDER WARRANTY BECAUSE THE MILEAGE IS IN EXCESS OF 50,000 (MY VEHICLE IS AT 55,690). PAIN IN THE NECK.

WHILE DRIVING THE VEHICLE I HAVE EXPERIENCED ISSUES WITH THE AUTOMATIC TRANSMISSION ISSUE WHEN THE VEHICLE SHIFTS GEARS. THE CAR WILL VIBRATE WHEN ATTEMPTING TO SHIFT GEARS AND CAUSE ME TO OCCASIONALLY HAVE TO SLOW DOWN OR SPEED UP IN ORDER FOR THE TRANSMISSION TO SHIFT INTO THE NEXT GEAR. THE ISSUE IS REFLECTING IN THE RPM GAUGE, WHICH WHEN THIS PROBLEM OCCURS THE RPMS APPEAR TO BOUNCE UP AND DOWN UNTIL THE GEARS FULLY ENGAGE. I HAVE EXPERIENCED THIS ISSUE WHILE ATTEMPTING TO MERGE ONTO THE HIGHWAY WHERE THE CAR WILL VIBRATE WHILE UPSHIFTING AND I WILL HAVE TO EITHER LET OFF OF THE GAS PEDAL OR PUSH DOWN MORE IN ORDER TO MAKE THE ISSUE STOP. SHIFTING IS FAR FROM SMOOTH IN THIS VEHICLE. ISSUE HAS BEEN OCCURRING SINCE MARCH OF 2015 WHEN I PURCHASED THE VEHICLE. I HAVE ALREADY TAKEN IT TO THE LOCAL DEALER, WHICH I HAVE BEEN TOLD CADILLAC AND GM ARE AWARE, BUT THE DEALER WAS ADVISED NOT TO CONDUCT ANY REPAIRS.

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE FRONT AND REAR BUMPERS WERE LOOSE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS INVOLVED IN A CRASH AND NEEDED BODY WORK PRIOR TO IT BEING PURCHASED BY THE CONTACT. IN ADDITION, AN INDEPENDENT MECHANIC DIAGNOSED THAT THE VEHICLE WAS MISSING COMPONENTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 8,500.

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING 30 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN THE BRAKES WERE APPLIED. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DEPLOYED. THE OTHER DRIVER WAS INJURED, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000.

ATTEMPTED TO TURN ONTO MAJOR ROAD AND CAR STOPPED RUNNING LEAVING CAR 3 QUARTERS OF THE WAY INTO RIGHT LANE. HAS HAPPENED 5 PREVIOUS TIMES. WAS ALMOST HIT BY SEMI TRUCK WHICH WOULD HAVE KILLED MYSELF AND CHILD. HAS BEEN TAKEN TO 3 DIFFERENT DEALERSHIPS ON 5 DIFFERENT OCCASIONS FOR SAME FAILURE. NONE OF THE DEALERSHIPS COULD FIX THE ISSUE BUT ALL AGREE IT IS ELECTRONIC OR ELECTRICAL. CAR EMITS STRANGE SMELL AFTER LOSING POWER. CALLED GM HELP/CARE LINE AND FILED A CLAIM. CASE# [XXX]. SPOKE WITH SUPERVISOR [XXX] 1-800-790-5600 EXTENSION [XXX]. GM IS NOT WILLING TO CORRECT THE FAILURE OR INVESTIGATE CLAIM. OFFERED TO PAY FOR 1 HOUR OF SERVICE TIME TO TRY TO IDENTIFY ISSUE. VEHICLE IS NOT SAFE TO DRIVE AND WILL NOT LET WIFE OR CHILD RIDE IN. AFRAID THIS WILL BECOME ANOTHER FORD/FIRESTONE ISSUE AND KILL INNOCENT CONSUMERS. ALMOST KILLED ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AFTER FUELING THE CAR I WAS DISTRACTED AND FAILED TO REMOVE THE NOZZLE FROM THE TANK FILLER. AS I MOVED FORWARD, I HEARD A THUMP AND STOPPED. THE FUELING HOSE WAS PULLED FROM THE FILLER AND WAS ALSO DISCONNECTED FROM THE GAS PUMP. THERE IS A QUICK DISCONNECT ON THE HOSE THAT PARTED. EVIDENTLY ENOUGH PEOPLE MAKE THE SAME MISTAKE OTHERWISE THE QUICK DISCONNECT WOULD NOT HAVE BEE PROVIDED. THE STATION ATTENDANT SAID NOT TO WORRY IT IS EASY TO RECONNECT. HE SAID I WAS NOT THE FIRST PERSON TO DO THIS AND WON'T BE THE LAST. THERE IS AN EASY REMEDY TO PREVENT THIS FROM HAPPENING. ALL CARS SHOULD BE EQUIPPED WITH A SOUND WARNING INDICATING THAT THE FUEL HOSE IS STILL IN THE FILLER. EVEN BETTER THERE SHOULD BE AN INTERLOCK TO PREVENT THE CAR FROM STARTING. THIS WOULD NOT BE A VERY EXPENSIVE WARNING DEVICE. IT CERTAINLY WOULD MAKE MORE SENSE THAN HAVING THE WINDSHIELD WIPERS COME ON WHEN RAIN IS DETECTED. *TR

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL REMEDY WAS NOT EFFECTIVE. THE CONTACT STATED THAT THE IGNITION SWITCH WAS THE ISSUE, NOT THE KEY FOB OR KEY RING. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

FRONT SUNROOF GLASS EXPLODED AND SHATTERED WITHOUT WARNING. *TR

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A HEAD, CHEST AND FOOT INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

THE ELECTRICAL SYSTEM IN THE CADILLAC SEEMS TO HAVE A LOT OF ISSUES AND BRINGS A LOT OF CONCERNS TO ME, ESPECIALLY IN TRANSPORTING FAMILY MEMBERS. FIRST THE NAVIGATION SCREEN WILL SPUTTER AND START SPORADICALLY FLASHING ON AN OFF, SECOND THE CONTROLS ON THE STEERING WHEELS WILL RANDOMLY STOP WORKING, THIRD THE WINDOWS WILL NOT CLOSE OR WHEN OPENED THEY WILL CLOSE AND THEN REOPEN AUTOMATICALLY MULTIPLE TIMES, FOURTH THE ABS/TRACTION CONTROL/STABILITRACK SEEMS TO HAVE LEVELS OF ERROR WHICH I WILL EXPLAIN MORE OF. THE WINDOW OF THE VEHICLE WHEN BADGING OUT AT WORK WOULD NOT CLOSE, IT WAS RAINING AND I BADGED OUT THEN WHEN CLOSING IT JUST REOPENED, THIS HAPPENED ABOUT 7 TIMES BEFORE I STOPPED THE CAR AS WATER WAS COMING IN, I KEPT TRYING TO CLOSE THE WINDOWS AND ANOTHER CAR HIT THE BRAKES BEHIND ME CAUSING THE LADY TO HAVE SOME BACK PAIN (THIS RANDOMLY CONTINUES TO BE A PROBLEM). ALSO THE TCS/ABS STABILITRACK SEEMS TO BE MALFUNCTIONING, WHEN I TURN MORE THEN 20 DEGREES IT WILL KICK ON AND START TO APPLY BRAKE BY ITSELF AND THE CAR STARTS JERKING WHICH BRINGS CONCERNS. I CALLED GM AND THEY SEEMED TO DISREGARD MY CLAIMS HOWEVER I BELIEVE ALL THESE "DEFECTS" AND "BUGS" ARE RELATED AND SHOULD BE ADDRESSED IN THE ELECTRICAL SYSTEM TO PREVENT A MORE DIRE ISSUES IN THE RESULT OF ACCIDENT OF IMPACT. IT BRINGS A LOT OF CONCERN. *TR

2012 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO RECALL REPAIR REMEDY. *TGW THE CONSUMER STATED GM'S REMEDY TO THE IGNITION RECALL PROBLEM WAS TO ENCLOSE TWO SMALL KEY RINGS, TO PUT ON THE IGNITION KEY AND THE KEY FOB AND REMOVE THE OTHER ITEMS FROM THE KEY RINGS. THE CONSUMER BELIEVED IT WAS AN INAPPROPRIATE AND TEMPORARY SOLUTION TO THE PROBLEM. *JB

AS I APPROACHED A STREET FROM A STORE PARKING LOT, I STEPPED ON THE BRAKE BUT THE CAR DID NOT SLOW. AS I SAW I WAS NOT GOING TO STOP, I TRIED TO STEER THE CAR TO THE RIGHT TO TRY TO AVOID CROSSING INTO TRAFFIC. THE STEERING WHEEL WOULD NOT TURN. I WAS GOING VERY SLOWLY AND SAW THE FACE OF THE DRIVER OF THE CAR THAT HIT ME. THAT CAR HIT MY CAR TWICE. ONCE IN THE FRONT LEFT CORNER AND THEN IN LEFT REAR CORNER, AS MY CAR SPUN 90 DEGREES TO THE RIGHT FROM THE FIRST IMPACT. SOMEONE ASKED ME IF MY CAR HAD TURNED OFF. I SAID I DIDN'T KNOW BECAUSE THE ENGINE IS SO QUIET. A RESPONDING SHERIFF'S DEPUTY TOLD MY HUSBAND THE DRIVER WHO HIT ME SAID HE SAW ME LOOKING AT HIM AND WAS SURE I WAS GOING TO STOP. LATER ANALYSIS BY A CADILLAC TECHNICIAN REVEALED ERROR CODES FROM THE FRONT WHEEL SPEED SENSORS. I HAVE BEEN TOLD A WHEEL SPEED SENSOR MALFUNCTION CAN AFFECT BRAKING. *TR

IN STARTING UP FROM A STOP LIGHT AND MAKING A LEFT TURN, MY KNEE EVIDENTLY HIT THE DANGLING KEY FOB AND TURNED OFF THE ENGINE. *TR

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE BRAKE LINE FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN REPAIRED THE VEHICLE BY REMOVING AND REPLACING THE BRAKE LINE HOSE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,300.

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT RECEIVED REPLACEMENT PARTS IN THE MAIL IN REFERENCE TO NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE CONTACT WAS CONFUSED AS TO WHETHER SHE WAS TO INSTALL THE PARTS HERSELF OR TAKE THEM TO A DEALER FOR INSTALLATION. THE CONTACT WAS ALSO CONCERNED THAT THE REMEDY WAS TOO SIMPLE FOR SUCH A SERIOUS FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I AM CONCERNED ABOUT THE REPAIR KIT SENT TO ME BY GM TO CORRECT A SAFETY "DEFECT" IN MY CAR. I WANTED TO MAKE SURE THAT THE SOLUTION TO THIS SAFETY PROBLEM (LABELED GM SAFETY RECALL 1497) I RECEIVED IS THE BEST AND SAFEST SOLUTION TO FIXING THE PROBLEM. I RECEIVED BY REGULAR US MAIL A REPAIR KIT AND INSTRUCTION LETTER TO REPAIR THE IGNITION "RUN" PROBLEM. THE KIT INCLUDED 4, APPROXIMATELY DIME SIZE THIN METAL KEY RINGS. TWO OF THE RINGS WERE SMALL ENOUGH TO FIT INSIDE THE LARGER RINGS. I WAS INSTRUCTED TO REPLACE THE RINGS THAT I RECEIVED WHEN I RECEIVED THE CAR FROM THE CADILLAC DEALER WITH THE NEW SMALLER RINGS. THE BULKY HEADS OF THE IGNITION KEY AND RKE TRANSMITTER MADE IT VERY DIFFICULT TO PUT ON THE RINGS. THE RINGS BECAME STRETCHED WHEN PUTTING ON THE RINGS AND NOW I AM CONCERNED ABOUT LOOSING EITHER THE KEY OR TRANSMITTER. THESE RINGS COULD ALSO HAVE DAMAGE THE THE PERSON OR THE TRANSMITTER WHEN TRYING TO GET THE SMALL RINGS TO FIT THE HEAD OF THE TRANSMITTER. I WANT TO KNOW IF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) APPROVED THIS FIX AND IS IT ENOUGH TO CORRECT A PROBLEM THAT YOU THOUGHT WAS SERIOUS ENOUGH TO ISSUE A SAFETY RECALL? THE NHTSA CAMPAIGN NUMBER FOR THE RECALL IS 14V394. PLEASE ADVISE IN WRITING AS SOON AS POSSIBLE. THANK YOU. *TR

THE CAR IGNITION SWITCH WOULD SOMETIMES AUTOMATIC CUT OFF BY ITSELF. I HAVE NOTIFIED THIS CADILLAC DEALER ABOUT THIS CAR SEVERAL TIMES, EVEN WITH THE ENGINE SOUNDS LIKE IT IS ABOUT TO BLOW UP, I DON'T THINK THEY BELIEVED ME BECAUSE I WAS UPSET ABOUT A CAR THAT THE ENTIRE CAR HAD BEN PAINTED INSIDE AND OUT, MOTOR AND ALL, BUT I QUESTS WHEN SOMETHING HAPPENS , THEN THEY WILL BELIEVE ME. *JS

VEHICLE WAS AT COMPLETE STOP IN CONGESTED TRAFFIC. DRIVER HAD TRANSMISSION IN DRIVE AND FOOT ON BRAKE. VEHICLE WAS APPROXIMATELY 5 FEET FROM VEHICLE DIRECTLY AHEAD. VEHICLE WAS STRUCK FROM BEHIND BY A LARGE SUV CAUSING VEHICLE TO COLLIDE WITH VEHICLE DIRECTLY AHEAD. VEHICLE WAS DECLARED A TOTAL LOSS. VEHICLE REAR RAILS WERE DEFORMED BY FORCE OF IMPACT. DRIVER OF VEHICLE WAS THROWN FORWARD, AND THEN BACKWARD, WITH SUFFICIENT FORCE TO EXPERIENCE INJURY TO NECK AND SHOULDERS. DRIVER SEAT BELT LOCKED TO REDUCE BODY MOVEMENT RESULTING IN BRUISES TO LEFT ARM AND CHEST. AIR BAGS DID NOT DEPLOY. EXTENSIVE DAMAGE TO FRONT OF VEHICLE COLLIDING WITH VEHICLE AHEAD. DRIVER WAS TRANSPORTED TO HOSPITAL. INJURY CONSISTED OF SOFT TISSUE DAMAGE AND TRAUMA TO NECK. *TR

[XXX] 12 DEC 2013ACTDA NAME :[XXX] SEX :F RACE :B COURT :19TH JDC WARRANT TYPE :TRAFFIC, OUTSTANDING CHARGES: 32:61 USDOT: 2355249 TT&T SERVICES LLC - TRUCKING COMPANIES MAR 8, 2014 - 14023 STONE GATE DR BATON ROUGE, LA 70816 UNSAFE TRUCK DRIVING BASIC SERIOUS VIOLATION INDICATOR (Y = SERIOUS VIOLATION) TT&T SERVICES LLC - TRUCKING COMPANIES [XXX] UNSAFE TRUCK DRIVING BASIC SERIOUS VIOLATION INDICATOR (Y = SERIOUS VIOLATION FROM INVESTIGATION WITHIN) TT&T SERVICES LLC - TRUCKING COMPANY TT&T SERVICES LLC [XXX] MOTOR CARRIER (MC) NUMBER: [XXX] USDOT: [XXX] MCS-150 DATE: 5-NOV-2012 MCS-150 MILEAGE: 20,000 MCS-150 MILEAGE YEAR: 2012 TOTAL TRUCKS: 1 POWER UNITS: 1 TOTAL DRIVERS: 1 TT&T SERVICES LLC IS CARRIER TT&T SERVICES LLC PHONE: DOES TT&T SERVICES LLC TRANSPORT HAZARDOUS MATERIAL? NO CARRIER OPERATION: N/A TT&T SERVICES LLC IN TRANSPORT BUSINESS SINCE 5-NOV-2012 CARGO HAULED (MARKED X - GREEN COLOR) BY TT&T SERVICES LLC - LOUISIANA TRUCKING COMPANY FRESH PRODUCEX GENERAL FREIGHT HOUSEHOLD METAL SHEET MOTOR VEHICLES TOWAWAY LUMBER BUILDING MATERIALS MOBILE HOMES MACHINERY LIQUIDS GASES INTERMODAL PASSENGERS OILFIELD EQUIPMENT LIVESTOCK GRAIN FEED HAY COAL MEAT GARBAGE USMAIL X CHEMICALS DRYBULK REFRIGERATED FOOD BEVERAGES PAPER PRODUCTS UTILITIES AGRICULTURAL FARM SUPPLIES CONSTRUCTION ELECTRONICS COSMETICS GARMENTS TEXTILE GLASS, PORCELAIN, CERAMIC, STONEWARE TANYA RIVER IN BATON ROUGE LA SINGLE LOCATION IN BATON ROUGE, LOUISIANA ORGANIZATION: [XXX] UNITED STATES COUNTY EAST BATON ROUGE COMPANY PROFILE THIS LISTING IS FOR[XXX] SINGLE LOCATION IN BATON ROUGE, LA. [XXX]: WAS FOUNDED IN 2012 AND IS PRIVATELY HELD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ECM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,837 AND THE CURRENT MILEAGE WAS 30,200. THE CONSUMER STATED WHEN HE ATTEMPTED TO ACCELERATE, THE VEHICLE STALLED. HE ATTEMPTED TO RE-START THE VEHICLE, BUT TO NO AVAIL. THE VEHICLE WAS FLAT-BEDDED TO THE DEALER. THE DEALER REPLACED THE ECM UNIT. HOWEVER, ON MAY 7, 2014, WHILE MAKING A LEFT TURN, THE VEHICLE STALLED AGAIN. WHEN HE TRIED TO RE-START THE VEHICLE, THE ENGINE STARTED TO SHAKE AND VIBRATE. ONCE AGAIN, THE VEHICLE WAS TOWED TO THE DEALER. HOWEVER, THE DEALER WAS UNABLE TO FIND A PROBLEM. UPDATED 06/16/14

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE LOST ALL ELECTRICAL POWER WITHOUT WARNING. THE ENGINE FAILED AND THE VEHICLE WAS MANEUVERED ONTO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER THE FAILURE OCCURRED. THE FAILURE OCCURRED SEVEN TIMES OVER A PERIOD OF EIGHTEEN MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. *TR

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE BRAKE PEDAL AND THE ACCELERATOR PEDAL WERE TO CLOSE TOGETHER UNLIKE NORMAL PEDALS. THE DEALER ADVISED THAT THEY COULD NOT CORRECT THE PEDALS BEING CLOSE TO EACH OTHER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 10,000.

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE AND TURNING THE STEERING WHEEL, THE CONTACT HEARD A KNOCKING SOUND AS THE STEERING WHEEL BEGAN TO SHAKE ABNORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE HE WAS INFORMED THAT THERE WAS NO REMEDY AVAILABLE FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30 AND THE CURRENT MILEAGE WAS 16,000.

WHILE DRIVING ON A ROAD WITH MANY CURVES AT APPROXIMATELY 40 MPH, I WENT TO TURN ON THE BRIGHT LIGHTS BY PUSHING LEVER ON LEFT SIDE OF STEERING WHEEL OUTWARDS THE BRIGHT LIGHTS CAME ON AS INTENDED BUT AT THE SAME TIME I APPARENTLY HIT THE SWITCH WHICH CONTROLS THE LIGHTS IN DIFFERENT POSITIONS. THE BRIGHT LIGHTS WENT OFF AND I WAS LEFT WITH PARKING LIGHTS ONLY AND COULD NOT SEE AT ALL. THERE WAS NO ROAD SHOULDER AS IT WAS ONLY ONE LANE IN EACH DIRECTION. I REDUCED MY SPEED TO 4 OR 5 MPH AND DID NOT KNOW WHAT I HAD DONE TO CAUSE THIS. THERE IS NO LIGHTS ON THE STEERING COLUMN AND I HAD TO WATCH THE ROAD SO CAREFULLY THAT I HAD NO OR LITTLE TIME TO UNDERSTAND WHY THE LIGHTS WENT OUT. A CAR CAME UP BEHIND ME AND WITH HIS LIGHTS I FINALLY HAD TIME TO LOOK DOWN AND MOVE THE LIGHT SWITCH TO ITS PROPER POSITION. IT WAS A HORRIBLE EXPERIENCE AND SOMETHING NEEDS TO BE DONE TO PREVENT THIS FROM HAPPENING AGAIN. *TR

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE INSTRUMENT PANEL AND THE DOOR WERE NOT PROPERLY ALIGNED. THE CONTACT WAS ABLE TO ERRONEOUSLY PLACE HIS FINGER BETWEEN THE DOOR AND THE INSTRUMENT PANEL ON THE DRIVER SIDE, WITH ADDITIONAL SPACE REMAINING. WHEN THE CONTACT PLACED HIS HAND BETWEEN THE PASSENGER SIDE DOOR AND THE DASHBOARD, THERE WAS NO SPACE. THE VEHICLE WAS TAKEN TO THE DEALER WHO OFFERED NO ASSISTANCE AND ADVISED THAT THERE WAS A MANUFACTURING FLAW.THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE AND WOULD MAKE NO RESTITUTION. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 80. UPDATED 8/31/12 *CN UPDATED 09/11/2012 *JS

I TOOK MY CAR THROUGH A CAR WASH AND AFTERWARDS, THE TRACTION CONTROL SYSTEM INDICATED A FAILURE ON THE DASH WARNING LIGHT. AT THE SAME TIME THE ENGINE LOST SIGNIFICANT POWER, AND I'M TOLD BY THE DEALER THAT THIS IS DUE TO INHIBITING HALF OF THE INJECTORS IF THE TC SYSTEM FAILS. THE TC SYSTEM "HEALED ITSELF" AFTER THE CAR DRIED OUT FOR A DAY AND THIS IS NOT THE FOCUS OF MY COMPLAINT. ANYONE CAN DRIVE A CAR SAFELY WITHOUT A TRACTION CONTROL SYSTEM IN OPERATION, HOWEVER, A NON-RESPONSIVE ENGINE DUE TO THE PROGRAMMED SHUTDOWN OF HALF OF THE INJECTORS IS EXTREMELY DANGEROUS. THE CAR WAS BARELY ABLE TO ACCELERATE IN STREET TRAFFIC, AND IF THE TC FAILURE HAD HAPPENED ON THE FREEWAY, I WOULD HAVE BEEN IN A VERY BAD SITUATION, UNABLE TO MAINTAIN SAFE SPEED JUST TO GET OFF OF THE FREEWAY. THIS IS A DESIGN FLAW AND SHOULD BE RE-EVALUATED. *TR UPDATED 05/22/2012 *JS