2012 Chevrolet Captiva SUV FWD

The contact owns a 2012 Chevrolet Captiva. The contact stated that while his engine was off, the vehicle had caught fire and burned out on its own. The contact discovered the failure upon the entrance of the vehicle and saw smoke within the cabin. The vehicle would not start and was towed to the dealer. The contact was then informed that the climate control module had caused a fire within the vehicle and the module was replaced. After the repair, the check engine light would intermittently illuminate on the dashboard. The contact took the vehicle to Bob Tyler Toyota(7201 Pensacola Blvd, Pensacola, FL 32505) where they diagnosed the vehicle with engine failure. The manufacturer was notified and the contact was given a case number. The vehicle had yet to be repaired. The failure mileage was 125,379

Numerous complaints have been filed on the internet and to the NHTSA concerning the electrical system on this vehicle. Include engine not starting when turn key, car starts to have flashing instrument panel light and then dying, failure to be able to remove the key when turning off the ignition, most dangerous issue is the electrical system failing when on the highway, dealers seem to be aware of the problem but have not corrected problem which is probably related to positive and negative battery cables and "battery current sensor". This is a dangerous vehicle because of the uncertainty of the electrical failure to some time start or failing while driving down the highway. It certainly seems that there have been sufficient issues by any number Captiva owners to warrant a recall and have dealers correct the electrical problems before one is seriously injured.

UNABLE TO REMOVE KEY FROM IGNITION WHEN VEHICLE IS IN PARK. IT WOULD STICK IN THE AUXILIARY POSITION. I COULD RESTART THE ENGINE BUT I COULD NOT TURN THE VEHICLE COMPLETELY OFF. THIS STARTED A COUPLE OF YEARS AGO AND WOULD HAPPEN RANDOMLY. OVER TIME IT BECAME MORE FREQUENT BEFORE IT FINALLY WASN’T COMING OUT AT ALL. I WOULD HAVE TO LEAVE MY KEY IN THE CAR AND DISCONNECT THE BATTERY AFTER USE. I TOOK IT TO THE DEALERSHIP AND HAD THE TRANSMISSION CONTROL SHIFTER REPLACED. FOLLOWING THIS REPAIR I STARTED HAVING MORE ELECTRICAL ISSUES. MY RADIO WOULD CUT OUT AND THE TRACTION CONTROL LIGHT WOULD FLASH ON. I WENT TO GM SERVICE AND THEY COULD FIND NOTHING. THE ISSUE CONTINIUED AND ONLY GOT WORSE. I WAS DRIVING ON THE HIGHWAY AND LOST ACCELERATION TO MY VEHICLE IN HEAVY TRAFFIC. I HAD TO SLIDE ON TO THE SHOULDER AND WAS ABLE TO RESTART THE CAR AND GET GOING AGAIN TO ONLY HAVE IT HAPPEN AGAIN 30 MIN LATER. I WAS ON AN UPHILL AND HAD NO WHERE SAFE TO PULL OVER. MY CAR WOULD SURGE AHEAD, LOSE MOMENTUM AND REPEAT UNTIL I WAS FINALLY ABLE TO GET SAFELY TO THE SIDE OF THE ROAD. I HAD A NUMBER OF LIGHTS FLASH ON DURING THIS EPISODE… CHECK ENGINE, SERVICE STABILIZER, AIR BAG AND OTHERS. THE CHECK ENGINE STAYED ON FOR 2 DAYS. I WAS ALSO UNABLE TO REMOVE THE KEY AGAIN BUT THIS TIME I ALSO COULDN’T TURN THE ENGINE BACK ON AGAIN. I THOUGHT THAT I WAS GOING TO BE STUCK ON THE SIDE OF THE HIGHWAY. AFTER SITTING FOR A WHILE I WAS ABLE TO START THE CAR AND MAKE IT HOME. LUCKILY! SINCE THEN I HAVE CONTINUED TO HAVE REGULAR PROBLEMS WITH THE RADIO AND WAS STUCK AGAIN IN A PARKING LOT UNABLE TO REOVE MY KEY. SOMETHING SERIOUS IS HAPPENING BUT AGAIN MY MECHANIC CANNOT FIND A THING WRONG AND THEY HAVE JUST HAD THE CAR FOR 2 DAYS. I SEE THAT OTHER OWNERS ARE HAVING SIMILAR ISSUES. THIS NEEDS TO BE ATTENDED TO BEFORE SOMETHING SERIOUS HAPPENS TO SOMEONE.

Sometimes when driving all the electrical equipment will turn off for a brief moment. When this happens all the warning lights come on. Sometimes prior to this happening the dashboard lights will begin to flicker. Service lights such as "service traction control" will come on then go off, the headlights would noticably flicker and the cruise control would randomly turn off. This problem has not been replicated by the independent garage it was taken too however there were codes for low and high voltages thrown. The garage couldn't find anything wrong with it but replaced the battery and alternator. The problem went away for a brief period of time but will randomly come back from time to time. The key also would sometimes get in the ignition and this progressed untill the key became fully stuck and the car had to be serviced. Many others have these same complaints.

KEY GETS LOCKED IN THE IGNITION. ALWAYS NOT SOMETIMES ALL THE TIME. JUST PURCHASED THIS VEHICLE IS PARKED AND CANT DRIVE IT WITHOUT LEAVING THE KEY INSIDE

BRAKE CALIPER LOCKED UP AND CAUGHT ON FIRE CAUSING THE CAR TO BURN TO THE CAR TO BURN TO THE GROUND.

I HAVE BROUGHT MY VEHICLE TO CHEVY AND WAS ADVISED THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE TRACTION CONTROL OR THE RADIO. EVERY SO OFTEN THE TRACTION CONTROL LIGHT COMES ON AND STATES THAT THE TRACTION CONTROL NEEDS TO BE SERVICED WHEN THE VEHICLE IS RUNNING IDLE FOR MORE THAN 30 SECONDS. WHEN THAT COMES ON THE RADIO BLINKS ON AND OFF. IN THE PAST TWO WEEKS, THE VEHICLE HAD TO GET JUMPED TWICE. TOOK THE VEHICLE TO GET TESTED AT TWO DIFFERENT AUTO STORES AND WAS ADVISED AFTER THEY TESTED THE BATTERY THAT THE BATTERY WAS GOOD. I AM FRUSTRATED THAT THEY CANNOT FIND ANYTHING WRONG WITH IT YET IT IS ON THE BRINK OF NOT WORKING EVERY OTHER DAY. IN ADDITION, THE VEHICLE WAS NOT ABLE TO GO UP A SMALL HILL AFTER THE SNOW HAD FALLEN. I HAD TO GET ASSISTANCE. THIS IS NOT ACCEPTABLE.

HAVING NUMEROUS ISSUES. THE FIRST ONE IS THAT THE IGNITION WHEN SWITCHED TO OFF WILL NOT RELEASE THE KEY. DOES NOT TURN ALL THE WAY TO RELEASE THE KEY OUT. HAD IT SWAPPED OUT AND STILL HAVING THE SAME ISSUE. SOMETHING ABOUT A RELEASE INSIDE THE COLUM THAT WILL NOT FULLY DISENGAGE SECOND ISSUE IS THAT MY CAR WILL LOCK AS WELL AS UNLOCK ITS SELF. THE CAR CAN BE OFF AND PARKED OR EVEN DRIVING DOWN THE ROAD. THE HATCH RELEASE AS WELL WILL DISENGAGE AND POP OPEN. TOOK IT TO SHOPS AND DEALERS.

STABILITY CONTROL AND BREAK WARNING CONSTANTLY..HAD BREAKS COMPLETELY REPAIRED TWICE WITHIN THE 2 YEARS OF PURCHASING IT..ONLY HAS 160,000 MILES. LIGHTING WIRING ISSUE MALFUNCTION.

KEY REMAINS LOCKED IN THE TUMBLER IN THE OFF POSITION. THIS ALSO DRAINS THE BATTERY.

WHILE DRIVING - OR EVEN SITTING STILL - RADIO AND CLOCK WILL SHUT OFF, "SERVICE STABILITRACK LIGHT" ILLUMINATES ON DASH WITH THE MESSAGE SHOWING ON THE MESSAGE CENTER DASH DISPLAY. AFTER 5 SECONDS OR SO, IT DISAPPEARS; HOWEVER OCCURS OFTEN BUT NO CONSISTENT (SOMETIMES NONE AT ALL, SOME TIMES 4 OR SO TIMES IN A 20MI DRIVE). BATTERY AND ALTERNATOR ARE BRAND NEW (ALTERNATOR HAS BEEN REPLACED TWICE IN 12 MONTHS). VEHICLE IS OWNED OUTRIGHT AND HAS 142,000+ MILES.

MY HUSBAND WAS DRIVING AND THE VEHICLE WAS IN MOTIONS, HE HIT THE BREAKS AND CAME TO A QUICK STOP AND THE VEHICLE FROM BEHIND BUMPED HIM AT ABOUT 20 MILES AN HOUR. IT SET OFF THE AIRBAG DASH LIGHT, BUT THE AIRBAGS DID NOT DEPLOY. THE DEALERSHIP DIAGNOSED A PROBLEM WITH THE STEERING WHEEL CANISTER OR COIL FOR THE AIRBAG, AND A REAR SENSOR IN THE BUMPER OF THE VEHICLE. I AM WONDERING IF THIS IS RELATED TO THE TAKATA AIR BAG RECALL. IT HAS NOT HAD A CAR ACCIDENT SINCE WE HAVE OWNED IT IN 2017. I AM UNSURE WHEN THIS HAPPENED. IT WAS IN THE LAST YEAR.

OIL CONSUMPTION

1. AFTER DRIVING TO ANY LOCATIONS, FOR EXAMPLE, GROCERY STORES, TRAIN STATION PARKING LOT IN MY NEIGHBORHOOD, THE KEY WOULD NOT COME OUT OF THE IGNITION, BUT SHUT DOWN THE ENGINE. THEN AFTER 15-30 MINUTES, THERE IS ALWAYS A CLICK, AND ONCE I TURNED THE KEY , IT STARTS THE CAR SUDDENLY. THIS HAS OCCURRED TWICE THE PAST FEW MONTHS, AND MY CHEVYL DEALERSHIP HAD WORKED ON THIS ISSUE. YET, IT HAS STARTED CURRING AGAIN THE PAST 2 DAYS 07/19/2020, AFTER THEY WORKED ON IT SINCE12/04/2019. 2. THERE IS ALSO A JUMP SURGE WHEN SLOWING DOWN TO STOP WHEN TRAFFIC IS MOVING SLOWLY, AND AS I TRIED TO DRIVE FORWARD OR WHEN TURNING FROM A STOP SIGN.

INITIALLY THE ISSUE PRESENTED AS OCCASIONAL BRAKE LIGHT OUTAGE. SOON AFTER THIS BECAME PERMANENT. IT ALSO AFFECTS THE REVERSE LIGHTS MAKING IT SO THAT THEY'RE ALWAYS ON, EVEN WHEN THE CAR ISN'T RUNNING. IN ADDITION, THE INTERIOR LIGHTS (DOORS AND OVERHEAD) ARE AFFECTED AND NO LONGER WORK. THE BACKUP CAMERA HAD TO BE REMOVED BECAUSE THE WIRING BURNT OUT. ALSO THE SUNROOF HAS STOPPED WORKING. FRONT RIGHT TURN SIGNAL ALSO STOPPED WORKING. IT WAS NO LONGER SAFE TO DRIVE AROUND MID-MARCH 2019. I HAD TO TAKE IT IN TO A AUTO ELECTRIC SPECIALIST TWICE STARTING APRIL 2019. AFTER ALL THIS, IT WAS DIAGNOSED AS NEEDING A NEW HARNESS AND TOTAL REWIRE AND A BODY CONTROL MODULE AND PROGRAMMING. APPARENTLY THIS IS A COMMON ISSUE WITH THIS VEHICLE AND I WAS TOLD I WOULD BE BETTER OFF CUTTING MY LOSSES AND STARTING OVER WITH A DIFFERENT CAR. DATES ARE APPROXIMATE.

ON 2/20/19 THE CHECK ENGINE LIGHT CAME ON AND CAR WAS IDLING ROUGH AND MAKING A CHUGGING SOUND. MILEAGE ON CAR AT THIS POINT WAS 108,270. CAR WAS TAKEN TO AUTO ZONE WHERE THE CODE P0016 WAS PULLED REFERENCING A CAMSHAFT ISSUE ACCORDING TO THE EMPLOYEE. WHEN I CHECKED THE OIL, IT SHOWED BELOW THE MINIMUM LEVEL AND SO I PUT 1 QT. OF OIL PER THE OWNER'S MANUAL. AFTER I ADDED 1 QT. OF OIL, CAR SEEMED TO RUN MUCH MORE SMOOTHLY. I SCHEDULED AN APPOINTMENT TO GET THE OIL CHANGED. OIL WAS CHANGED AT MILEAGE 108832. ON 5/1/19 CAR WAS IDLING ROUGH AND MAKING CHUGGING SOUND. CHECKED OIL LEVEL AND FOUND THAT IT WAS BONE DRY ON THE STICK AND I ADDED 1 QT OF OIL PER THE OWNER'S MANUAL. EXHIBITING SAME SYMPTOMS OF THE ISSUE REFERENCED ON TSB # 13-06-01-003H, SAME ISSUE I HAD WITH MY 2012 EQUINOX WHICH HAS THE SAME TYPE OF ENGINE AS THIS CAPTIVA (2.4L ECOTEC). MILEAGE WAS 111,215 WHEN THIS OCCURRED. I THEN TOOK MY CAR IN TO A GM DEALER TO HAVE OIL CHANGED AND REQUESTED AN OIL CONSUMPTION TEST AND THEY CHANGED THE OIL/FILTER AT MILEAGE 111,252. OVER THE NEXT YEAR WE CHANGED THE OIL AT 115,874 MILES, 118,744 MILES, 122,106 MILES. THERE WERE A HANDFUL OF TIMES WHERE I HAD TO ADD 1 QT. OF OIL TO THE CAR PER THE OWNER'S MANUAL BECAUSE IT BECAME LOW ON OIL. THEN ON 6/10/20 THE CAR DIED IN TRAFFIC AND IT WAS ABLE TO BE STARTED AGAIN. IT WAS DRIVEN LESS THAN 5 MILES TO A FIRESTONE WHERE 3 QT OF OIL HAD TO BE ADDED AS ENGINE WAS BONE DRY. OIL WAS CHANGED NEXT DAY AT 125,919 MILES. THEN ON 7/9/20 THE CAR DIED ON THE ROAD AND WOULD NOT START AGAIN. HAD THE CAR TOWED TO A FIRESTONE WHERE THE TECHNICIAN SAID THAT METAL SHAVINGS WERE FOUND IN THE ENGINE OIL AND IT WAS BELIEVED TO BE FROM TIMING CHAIN ISSUE. LOW ENGINE OIL CAUSED FROM OIL CONSUMPTION ISSUE CAN CAUSE THOSE PARTS TO WEAR AND METAL SHAVINGS CONTAMINATE ENGINE OIL. NEW ENGINE IS NEEDED, MILEAGE 126,825.

CAR HAS RANDOM TIMES IT WONT START. NOW MY RADIO CUTS IN AND OUT WHILE DRIVING. LIGHTS FLASH ON AND OFF

DRIVING ALONG THE "SERVICE AIRBAG" LIGHT COMES ON. NO OTHER INDICATORS OF PROBLEM. 55,000 MILES. *TR

AFTER DRIVING AND PARKING, THE VEHICLE AT THE STORE. THE VEHICLE CONSTANTLY LOOSES ALL POWER AND WILL NOT START AND THERE ARE NO WARNING SIGNS. KEYS WILL LOCK IN THE IGNITION, REMOTE START DEPROGRAMS, THE CAR HAS NO POWER. POSITIVE BATTERY CABLE IS EXTREMELY HOT AND SECOND-DEGREE BURNS ARE ON HAND WHEN TOUCHED. REPLACED BATTERY, POSITIVE BATTERY CABLE, AND 1 WEEK LATER THE PROBLEM STARTED AGAIN. NO PROBLEM WITH THE STARTER, ALTERNATOR. NO LOOSE WIRES AND THERE IS NO ELECTRICAL SHORTAGE. RESEARCHED THE PROBLEM ON THE INTERNET AND THIS APPEARS TO BE A COMMON PROBLEM WITH THIS TYPE OF VEHICLE. THE BATTERY WILL NOT CHARGE FROM A JUMP. NO POWER TO THE CAR AND YOU ARE STRANDED FOR HOURS WAITING FOR THE POSITIVE BATTERY CABLE TO COOL DOWN. AFTER HOURS OF WAITING THE CAR STARTS UP WITH NO PROBLEM, BUT WILL DO THE SAME THING AGAIN WHEN TURNED OFF. NOTHING IS LEFT ON TO DRAIN THE POWER FROM THE CAR. THIS IS HAPPENING CONSTANTLY AFTER DRIVING. *TR

TL* THE CONTACT OWNS 2012 CHEVROLET CAPTIVA SPORT. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATED ABNORMALLY WHENEVER THE VEHICLE EXCEEDED 60 MPH. ADDITIONALLY, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED CONSTANTLY. STEW HANSEN HYUNDAI (11344 HICKMAN RD, CLIVE, IA 50325, 888-426-6396) WAS CONTACTED AND STATED THAT THE STEERING WHEEL SENSOR MODULE NEEDED TO BE REPLACED AT A COST OF $1,000. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER ON FOUR OTHER OCCASIONS WHERE THE CAMSHAFT WAS ALSO REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,500.

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA SPORT. THE CONTACT STATED THAT WHEN THE VEHICLE WAS FIRST PURCHASED THE KEY FAILED TO OPERATE AS DESIGNED. ADDITIONALLY, WITH THE VEHICLE STOPPED AND THE GEAR SHIFTER IN THE PARK POSITION, THE VEHICLE CONTINUED MOVING. THE CONTACT SHIFTED THE VEHICLE INTO REVERSE AND ACTIVATED THE PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO BOWSER CHEVROLET OF MONROEVILLE (1600 GOLDEN MILE HWY, MONROEVILLE, PA 15146) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE GEAR SHIFTER NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

MY KEY KEEPS GETTING STUCK IN THE IGNITION AND WON'T COME . WHEN YOU TURN THE KEY TO TAKE IT OUT. IT WON'T TURN ALL THE WAY TO THE LOCK OPTION AND PULL OUT. THIS HAS HAPPENED MORE THAN ONCE

GOING DOWN ROAD AT 70MPH AND VEHICLE SLOWS DOWN TO 40MPH ON ITS OWN AND I ALMOST WAS REAR ENDED BY THE CAR BEHIND ME. THIS HAPPENED ON A MAJOR HIGHWAY.

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA SPORT. WHILE DRIVING 5 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE SEIZED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MOBILE CHEVROLET (LOCATED AT 2900 GOVERNMENT BLVD, MOBILE, AL 36606, (251) 545-4291), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ENGINE WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.

KEY GETS STUCK IN IGNITION AFTER PUT IN PARK. HAVE TO RESTART AND MOVE GEAR SHIFTS UP AND DOWN THEN BACK TO PARK. IF THIS DON'T RELEQSE KEY I HAVE TO LEAVE IT AND THEN HAVE DEAD BATTERY.

KEY KEEPS GETTING STUCK IN THE IGNITION 75% OF THE TIME I TRY TO SHIFT IT OFF. IT WONT SHUT ALL THE WAY OFF EITHER. IT JUST GOES TO ACC. SEEMS LIKE A VERY VERY COMMON ISSUE. THIS NEEDS A RECALL AND GM SHOULD HAVE TO PAY FOR IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

KEY STICKS IN IGNITION

STALLED, SLOWED SPEED, STOPPED. WILL NOT RESTART

LOSS OF POWER DURING STEERING - STEERING NOT STABLE - STALL OF ENGINE WHEN TURNING A CURVE. CAUSED MINOR VEHICLE ACCIDENT ON INTERSTATE

ELECTRICAL PROBLEM. WILL NOT START AFTER TURNING OFF. 3RD TIME

THE CAR HAS LEAKAGE AND COOLANT PROBLEMS. THE ENGINE OVERHEATS AFTER A LITTLE WHILE OF DRIVING THE VEHICLE.

SERIOUS ELECTRICAL ISSUES CAUSES SUV TO SHUT DOWN WITH LITTLE TO NO WARNING. ALL LIGHTS ON DASH LIGHT UP, RPMS GO TO 0 CAR SHUTS OFF. THIS HAS HAPPENED MULTIPLE TIMES, CAR CAN'T BE STEERED AWAY FROM TRAFFIC AND THE HAZARD LIGHTS ARE DEAD. KEY CAN'T BE REMOVED FROM IGNITION. COMPLETELY DEAD VEHICLE.NEW BATTERIES, NEW ALTERNATORS AND MULTIPLE MECHANICS CAN'T FIND THE PROBLEM. DISCONNECT BATTERY CABLES, RECHARGE THE BATTERY AND IT RUNS FOR A FEW MONTHS. NO ONE CAN TELL US THE ISSUE AND WE ARE STUCK WITH NO RECALLS AND LOTS OF PEOPLE HAVE THE SAME DANGEROUS ISSUE. CAR IS DRIVABLE TODAY BUT TO DANGEROUS TO PUT MY FAMILY IN ANYMORE. ARE THEY WAITING FOR SOMEONE TO DIE BEFORE A RECALL IS ISSUED?

THE VEHICLE IS LIGHTWEIGHT TO THE POINT WHERE HIGH WINDS PUSH THE CAR TO THE SIDE WHILE IT IS IN MOTION. YOU CAN FEEL THE WIND MOVING IT AND FEEL THE CAR MOVE A LOT WHEN OTHER VEHICLES ARE DRIVING AT HIGH SPEEDS NEXT TO IT.

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT SHE WAS UNABLE TO EJECT THE KEY FROM THE IGNITION. THE CONTACT HAD TO RESTART THE VEHICLE AND MANUEVER THE STEERING WHEEL IN ORDER FOR THE KEY TO BE REMOVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. *JS

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. WHILE STARTING THE VEHICLE, THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AND THE TURN SIGNAL LIGHTS FAILED TO MAKE A CLICKING NOISE WHEN ACTIVATED. ADDITIONALLY, THE VEHICLE FAILED TO START OCCASIONALLY AND THE SERVICE VEHICLE AND BRAKE WARNING INDICATORS WERE ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 84,000. THE VIN WAS UNKNOWN.

MANY TIMES THIS CAR HAS JUST DIED WHILE DRIVING. OIL AND BATTERY ARE GOOD. I HAVE HAD TO REPLACE THE TIMING CHAIN. THERE NOW SEEMS TO BE A PROBLEM WITH A FUEL PUMP OR SENSOR CAUSING THE CAR TO DIE. I AM TAKING IT TO A MECHANIC THIS WEEK. CURRENTLY NOT DRIVEABLE. I HAVE HAD SO MANY PROBLEMS OUT OF THIS CAR. GREAT LOOK ON THE OUTSIDE, BUT IT BEING A GENERAL MOTORS CAR, THERE ARE MANY PROBLEMS. I THINK THEY SHOULD HAVE HAD A RECALL ON THIS BY NOW. I WILL DO MY BEST TO FILE COMPLAINTS AND SUBMIT PROOF. NOT A DURABLE CAR.

THE E-BRAKE COMES ON BY ITS SELF WHILE DRIVING DOWN ROAD. CHECKED AGAINEST VIN AND STATED NOT ON RECALL LIST BUT OTHERS HAVE BEEN RECALLED FOR SAME THING.

CHECK ENGINE LIGHT CONTINUES TO COME ON. HAD IT TESTED AND I NEEDED TO REPLACE THE CAMSHAFT AND THE CRANKSHAFT SENSORS. DID THAT DROVE IT FOR A WEEK OR TWO AND THE LIGHT CAME BACK ON TESTED IT AGAIN AND GOT THE SAME READING CONCERNING BANK 1 CAMSHAFT AND CRANKSHAFT SENSOR. WAS TOLD IT COULD BE THE TIMING CHAIN CAUSING THIS PROBLEM AND THAT THIS VEHICLE IS KNOWN FOR THE TIMING CHAIN ISSUE. WAS TOLD THAT THERE MAY BE MORE THAN ONE CAMSHAFT BUT THE READING STILL COMES UP THE SAME IN BANK 1. IS THIS NORMAL FOR THIS VEHICLE AND IS IT UNDER SOME KIND OF WARRANTY. HAVE ONLY 104200 MILES ON THIS VEHICLE.

THE KEY WON'T COME OUT OF THE IGNITION 3/4 OF THE TIME. HAD GEAR SHIFT REPLACED A YEAR AGO AND FIXED PROBLEM. STARTED BACK UP MONTHS AGO AND THE CHEVY DEALER WON'T REPLACE WITHOUT ANOTHER $800.00. TOOK IT FOR OTHER OPINIONS AND EVERYONE SAYS GEAR SHIFT. POWER STAYS ON WHEN KEY IS STRUCK SO CAN'T JUST LEAVE IT. HAVE TO MOVE GEAR SHIFT BACK AND FORTH, RESTART, MOVE GEAR SHIFT AGAIN AND KEEP REPEATING TILL KEY COMES OUT. UP TO 8 TIMES, SO FAR.

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. WHILE DRIVING 20 MPH, THE VEHICLE MADE AN ABNORMAL SOUND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THREE QUARTS OF OIL WERE ADDED. THE CONTACT STATED THAT THE ENGINE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL AND IT NEEDED TO BE CHANGED BEFORE EVERY 1,000 MILES. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT CALLED HEALEY CHEVROLET BUICK (LOCATED AT 5216 NY-17M, NEW HAMPTON, NY 10958, (845) 360-9821) AND AN APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 65,000.

WHEN DRIVING DOWN STREET OR EVEN IN A PARKED POSITION THE SUV WON'T START. NO LIGHTS, NO AUDIO. CANNOT REMOVE KEY. UNABLE TO ENGAGE ALARM. RADIO ON & OFF INTERMITTENTLY; TRIGGERED BY USING HAZARDS, TURN SIGNALS, HI-BEAMS, CRUISE CONTROL. ALSO, 'SERVICE TRACTION CONTROL', 'ABS', AND A CAPITAL 'P' WITH WRENCH ICON FLICKER INTERMITTENTLY IN THE DASH PANEL. 'CHECK ENGINE' LIGHT APPEARS PERIODICALLY BUT EVENTUALLY CLEARS. SUV HAS DIED SIMPLY DRIVING IN TRAFFIC WITH THE ABOVE SYMPTOMS. ALL FUSES IN ENGINE COMPARTMENT AND INTERIOR FUSE PANEL ARE IN TACT. AFTER WIGGLING THE BATTERY HARNESS, SUV WILL RESPOND POSITIVELY.

A LITTLE OVER 93000 MILES AND THE ENGINE BLOWS. OIL CHANGE WAS COMPLETED LESS THEN 200 MILES BEFORE

CONSTANTLY LOSES POWER REGARDLESS OF NEW BATTERIES, BATTERY CABLES, AND MANY OTHER REPAIRS. HAVE BEEN STRUGGLING WITH THIS FOR 4 YEARS. VEHICLE HAS BEEN TAKEN TO CHEVY HOUSE MULTIPLE TIMES BUT EVEN THEY DON'T KNOW WHAT IS HAPPENING. THERE IS A LENGTHY FORUM I HAVE FOLLOWED WITH OTHER CAPTIVA OWNERS HAVING THE SAME PROBLEM WITHOUT ANY LUCK. NO RECALLS HAVE BEEN ISSUED REGARDLESS OF DRIVER AND PASSENGER SAFETY BEING PUT AT RISK TIME AND TIME AGAIN AND COUNTLESS DOLLARS SPENT ON FAILED REPAIRS.

ONE DAY MY HEAT AND AIR MODULE JUST QUIT WORKING AND THE DASH BOARD READS -40 FOR THE OUTSIDE TEMP. SO NOW THERE IS NO HEAT NO DEFROST OR AIR.

GM HAS A CAMPAIGN TO FIX THIS PROBLEM BUT REFUSED MINE.BASICALLY OIL IS BYPASSED IN LARGE VOLUME TO THE ENGINE INTAKE BECAUSE THE PASSAGES ARE UNDERSIZED FOR PCV SYSTEM. THIS IS SPECIAL COVERAGE ADJUSTMENT 14882 BY GM. PCV VALVE REPLACED AND PASSAGES ENLARGED

KEY HAS GOTTEN STUCK IN IGNITION MULTIPLE TIMES. HAVE HAD TO DISCONNECT BATTERY AS THE CAR WAS STUCK IN ACCESSORY, AND THE BATTERY WAS STILL BEING DRAINED. HAVE NOT FOUND ANY SOLUTION TO THE PROBLEM. TRIED DIFFERENT KEYS, MOVING STEERING WHEEL ETC. IT'S VERY FRUSTRATING AS WE HAVE ONLY HAD THE CAR FOR 6 MONTHS. THIS STARTED ABOUT 2-3 MONTHS AGO AND THE CAR WAS AT AROUND 82K MILES

ON 1/2/19, I LEFT WORK AND TRAVELED APPROXIMATELY 2 MILES WHEN I BEGAN HEARING ENGINE NOISE. UPON PULLING INTO CONVENIENCE STORE, I CHECKED DIPSTICK AND FOUND NO OIL SHOWING. SINCE OIL WAS CHANGED ABOUT 400 PRIOR AND NO LEAKS WERE FOUND, I PROCEEDED TO ADD OIL TO ENGINE. FOUND OIL LEAKING OUT AS FAST AS PUTTING IN. AFTER BEING TOWED BACK TO WHERE I WORK (INDEPENDENT REPAIR SHOP) AND NEXT DAY FOUND REAR CRANKSHAFT SEAL ON ENGINE DISLODGED FROM ENGINE. FURTHER INVESTIGATION AND TAKING IT TO CHEVROLET DEALERSHIP VERIFIED THE OCCURRENCE OF A KNOWN PROBLEM WITH THE PCV CAUSING THIS FAILURE TO HAPPEN.. APPARENTLY AS I DROVE UP THAT BUSY HIGHWAY FROM WORK, MY VEHICLE WAS DISPERSING A VERY FIINE SPRAY OF OIL ON THE VEHICLES FOLLOWING ME, THE ROAD, AND THE ROADSIDE VEGETATION, APPROXIMATELY 5 QUARTS WORTH. THIS CREATED A VERY UNSAFE CONDITION FOR THE VEHICLE FOLLOWING ME AND RAISED SOME SERIOUS ENVIRONMENTAL ISSUES. IN SPITE OF GM HAVING ISSUED A SPECIAL POLICY ON CERTAIN VEHICLES WHICH WOULD HAVE COVERED THIS REPAIR, I WAS TOLD MY VEHICLE WAS NOT ON THE LIST. I HAVE HAD THE REPAIR PERFORMED, BUT IF IT IS A KNOWN FAULTY DESIGN, GM SHOULD STAND BEHIND CORRECTING THE ISSUE AND IF I AM NOT ON THEIR LIST, THEY SHOULD EXPAND THE LIST. I HATE HAVING BEEN THE VEHICLE BEHIND CREATING AN UNSAFE SITUATION FOR OTHER DRIVERS AND FOR CONTAMINATING THE ROAD AND ROADSIDE WITH PETROLEUM WASTE. THE SPECIAL POLICY THAT DID NOT HAVE ME ON THE LIST WAS 14882 - SPECIAL COVERAGE ADJUSTMENT

KEY WILL NOT GO PAST ACCESSORY WHEN TRYING TO SHUT OFF. TOOK TO DEALER, IT'S AN ARM THAT IS NOT ENGAGING IN SHIFTER WHEN PLACING IN PARK.

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE VEHICLE KEPT SHUTTING OFF WHILE DRIVING AND WHEN COLD STARTED FROM A PARKED POSITION. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS TO BE DIAGNOSED, BUT NO FAILURE COULD BE FOUND. WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

QUITE OFTEN, WHEN I DRIVE THROUGH A PUDDLE, I LOOSE MY POWER STEERING FOR SEVERAL SECONDS. THIS MAKES TURNING VERY DIFFICULT AND SOMETIMES SCARY. THIS HAS HAPPENED TO ME MANY TIMES, TODAY BEING THE MOST RECENT.

THIS CAR HAS SO MANY ELECTRICAL CODES WHEN TESTED. I HAVE HAD NUMEROUS PROBLEMS AND HAVEN'T EVEN HAD THE CAR A YEAR. WHY HADN'T GM DID A RECALL ON THESE CARS. PLEASE HELP ALL OF US WHO HAVE THIS CAR. I HAVE 3 KIDS AND WOULD LIKE A ANSWER TO WHY THERE ISNT A RECALL WITH SO MANY OF THE SAME COMPLAINTS!

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED. THE CONTACT WAS UNABLE TO RELEASE THE KEY FROM THE IGNITION SWITCH. THE CONTACT HAD TO WIGGLE THE KEY TO REMOVE IT FROM THE IGNITION SWITCH. THE CONTACT ALSO WANTED TO ADVISE THAT WHEN THE KEY DID NOT RELEASE FROM THE IGNITION, THE CONTACT HAD TO DISCONNECT THE BATTERY TO BE ABLE TO TURN THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO CARIBBEAN AUTO MART (4523 CHARLOTTE AMALIE STREET SAINT THOMAS, VA 00802, (340)777-7600) WHERE A DIAGNOSTIC TESTING FOUND A FAILURE CODE AT THE SHIFTER ASSEMBLY CONNECTIONS. HOWEVER, THE DEALER WAS NOT CERTAIN THAT THE DIAGNOSTIC TEST LOCATED THE CORRECT FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 28,359.

FIRESTONE CHAMPION FUEL FIGHTER TIRE 235/60R17 TREAD SEPARATING FROM BODY OF TIRE

MY TRANSMISSION IS SLIPPING AND SOMETHING IS CRACK1

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING A LARGE AMOUNT OF OIL WITHIN 1,000 MILES WELL BELOW THE 3,000 MILE NORMAL CHECKUP PERIOD. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN A 20,000 MILE EXTENSION OF THE MANUFACTURER'S 100,000 MILE WARRANTY. THE MANUFACTURER STATED THAT THE REASON FOR THE EXCLUSION HAD TO DO WITH WHERE THE ENGINE PARTS WERE SUPPLIED FROM, EVEN THOUGH THE ENGINE IN THE CAPTIVA WAS THE SAME AS THE OTHER VEHICLES INCLUDED IN THE WARRANTY EXTENSION. THE DEALER (CHAPMAN CHEVROLET, 1717 E BASELINE RD, TEMPE, AZ 85283, (480) 838-1234) STATED THAT THERE WAS NO RECALL FOR THE OIL CONSUMPTION FAILURE. THE FAILURE MILEAGE WAS 98,000.

RADIO WOULD TURN OFF WHILE DRIVING, SERVICE TRACTION CONTROL MESSAGE LIGHT AND CHIMES, WOULD GO OFF, INTERIOR LIGHTS WOULD DIM OUT VEHICLE WOULD TURN OVER BUT NOT START, ENGINE LIGHT WOULD NOT STAY ON HOWEVER WAS ABLE TO GET AUTO STORE TO PULL CODES WHEN LIGHT WAS ON. TALKED TO DEALERSHIP ADVISED TO REPLACE BATTERY AND KEY FOB AS ONE CODE HAD TO DO WITH VEHICLE THINKING WRONG KEY WAS USED. REPLACED BATTERY AND KEY FOBS SEEMED TO BE OKAY FOR 2 MONTHS. THEN TODAY WHEN PUTTING WINDOW DOWN TO GET MAIL THE RADIO TURNED OFF, SERVICE TRACTION CONTROLS LIGHTS STARTED GOING OFF AGAIN AND AIR BLOWER CUT OUT (THIS STARTED WHEN VEHICLE PUT IN PARK) NOTICED WHEN THIS WAS HAPPENING THAT VOLTAGE ON BATTERY WOULD DROP. TOOK TO AUTO STORE AND THEY CHECKED BATTERY IT WAS FINE. BUT WHEN AIR WAS ON AND WINDOW WOULD BE PUT DOWN IT WOULD RECREATE THE SAME PROBLEM (VEHICLE WAS IN PARK). AUTO STORE SAID COULD BE A SHORT. AFTER TESTING BATTERY AND IT WAS GOOD THE AIR WAS TURNED OFF AND WINDOW BEING PUT DOWN WOULD NOT CAUSE ANY ISSUES. ONLY SEEMS TO HAPPEN WHEN AIR WAS ON. THERE SEEMS TO BE NUMEROUS COMPLAINTS REGARDING THESE TYPES OFF ELECTRICAL OCCURRENCES FOR THIS VEHICLE TYPE. ALSO HAVE HAD ISSUES WITH A SURGE WHEN DRIVING VEHICLE. HAD DIFFERENT TRANSMISSION AND POWER TRAIN THINGS LOOKED AT FROM DEALERSHIP THAT HAVE IMPROVED IT BUT NOT FULLY CORRECTED. SEEMS TO HAVE GOTTEN EVEN A LITTLE BETTER AFTER BATTERY REPLACED BUT STILL OCCURS TO THE POINT WHERE IT SHIFTS HARD AND SURGES THE CAR FORWARD.

THE KEY CONTINUALLY GOTTEN STUCK.

KILLS ON HIGHWAY AND IN TOWN, CHECK ENGINE LIGHT COMES ON THEN OFF IN ABOUT 15-30 MINUTES, KEY GETS STUCK IN IGNITION WHEN IT DO KILLS, NO INDICATOR, RADIO SWITCHES LIKE IT'S GOING CRAZY SOMETIMES FOR DAYS AND WEEKS, I'VE BROUGHT 3 BATTERIES SINCE MARCH 10,2017 WHEN I STARTED FINANCING THIS VEHICLE, REPLACED BATTERY CABLES AND PROBLEM STILL REOCCURRING, ALTERNATOR REPLACED AND NOW GIVING TROUBLE AGAIN, SOMETHING IS MAKING THE PRESSURE IN MY TIRES EXTREMELY LOW, LIGHTS DIM, DASHBOARD LIGHTS FLICKERING, INSIDE LIGHTS COMES ON SOMETIMES, SOMETIMES EVERYTHING SHUTS DOWN ON THIS VEHICLE, WHEN STATIONARY VEHICLE IDLES AND HESITANT, WHEN IN MOTION VEHICLE IDILES, HESITANT, MISSES, AND KILLS. ON THE HIGHWAY THE VEHICLE IDLES, MISSED, SHAKY, HESITANT , AND KILLS WITH NO INDICATION VERY DANGEROUS AFRAID MY KIDS AND I WILL LOSE OUR LIFE IN THIS VEHICLE!!! WHEN TURNING VEHICLE IS HESITANT, SOMETIMES LOSE POWER, AND MISSES. SOMETIMES THE VEHICLE WILL NOT GO PASS 45 MPH, WHEN TAKING OFF VEHICLE IDLES SO HIGH AND LOUD, RADIO DISPLAYS DEVICE NOT SUPPORTED WHEN NOTHING IS PLUGGED UP, RADIO TIME ALWAYS RESETS WHEN THE VEHICLE LOOSES POWER, POPPING SOUND UNDER THE HOOD WHEN THE KEY IS STUCK IN IGNITION WHEN VEHICLE LOOSES ALL POWER, THIS VEHICLE IS NOT DEPENDABLE AND VERY DANGEROUS!!! ALL THESE DEFECTS ARE REOCCURRING ISSUES AND PROBLEMS. THIS IS SCARY, I WOULD'VE NEVER FINANCED THIS VEHICLE, NEVER, HOWEVER I DON'T UNDERSTAND HOW MY DEALER SHIP ALLOWED THIS PIECE OF CRAP AT THEIR YARD AND ALLOWED ME TO GET THIS VEHICLE, I'VE SPENT MY ENTIRE SAVINGS REPAIRING THINGS ON THIS VEHICLE ONLY FOR IT REOCCUR IN NO TIME, I NEED A DEPENDABLE VEHICLE IS ALL I'M ASKING, IF I DON'T WORK MY FAMILY WON'T EAT, THEN WE'LL END UP HOMELESS PLEASE HELP!!! RECALL THIS DANGEROUS VEHICLE AND/OR MAKE IT RIGHT!!!

STOPPED RUNNING SUDDENLY.I HAD DRIVEN THIS VEHICLE AND IT WAS RUNNING FINE. SHUT IT OFF CAME BACK IN ABOUT 4 HOURS AND IT WOULD NOT START. HAD IT TOWED TO GARAGE FOR REPAIRS...TIMING BELT BROKEN AT APPROX 100,000 MILE.

I PURCHASED THIS VEHICLE ON MARCH 2, 2018. WITHIN 3 MONTHS OF OWNING THIS VEHICLE, IT HAS HAD A CATALYTIC CONVERTER REPLACED (WITHIN THE FIRST 2 WEEKS). ON JUNE 11, 2018, THE VEHICLE CUT OFF AND WOULD NOT RESTART. I HAD IT TOWED TO A REPAIR SHOP WHERE IT WAS DIAGNOSED WITH A BROKEN TIMING CHAIN. THE VEHICLE HAD ABOUT 95,000 MILES ON AT THE TIME. I PURCHASED IT WITH 92,500 ON IT. A WEEK AND A HALF LATER I HAD TO RETURN THE VEHICLE FOR ANOTHER REPAIR WITH THE VALVES DEALING WITH THE TIMING BELT. THE VEHICLE IS NOW BACK IN THE SHOP AND HAS BEEN DIAGNOSED WITH AN ENGINE CAMSHAFT/EXHAUST PROBLEM DUE TO IT CUTTING OFF WHILE DRIVING. THE VEHICLE CUT OFF AT LEAST 9 TIMES WHILE DRIVING IN TRAFFIC.

WHILE DRIVING ON INTERSTATE HIGHWAY 40 IN OK AT 70 MPH THE VEHICLE STARTING DOING STRANGE THINGS. AT FIRST EVERY TIME YOU ENABLED THE TURN SIGNAL IT WOULD DISENGAGE THE CRUISE CONTROL. APPROXIMATELY 45 MINUTES LATER THE BRAKE LIGHT CAME ON AND THEN A MESSAGE APPEARED STATING A FAULT WITH THE TRACTION CONTROL AND THEN WITHIN A FEW MORE MINUTES THE ENGINE FAULT LIGHT CAME ON, THEN THE RADIO WENT OFF AND THE CLOCK DISPLAY WENT AWAY. WE PULLED OFF THE HIGHWAY AT A MCDONALD'S AND WHEN I TURNED THE VEHICLE OFF I COULD NOT REMOVE THE KEY FROM THE IGNITION. EVERYTHING ELECTRICAL WOULD NOT OPERATE AND THE VEHICLE WOULD NOT START. AT THIS POINT WE DECIDED TO HAVE BREAKFAST BEFORE CALLING A TOW SERVICE. WHEN WE FINISHED WITH BREAKFAST WE RETURNED TO THE VEHICLE AND IT STARTED. THE ENGINE FAULT LIGHT WAS STILL ON FOR A FEW MILES AND THEN WENT OUT AND EVERY THINK WORKED PROPERLY FOR THE REMAINING 1000 MILES OF THE TRIP TO PA.. THE NEXT DAY I SEARCHED THE INTERNET TO FIND SOME INFO ON THIS PROBLEM. THERE WERE MANY 2012 CAPTIVE OWNERS COMPLAINING ABOUT THE SAME PROBLEM. IT APPEARS TO BE SOMETHING WITH THE BATTERY CABLING. THE ONLY THING THAT APPEARED TO RESOLVE THE PROBLEM WAS CHANGING OUT THE CABLING TO THE BATTERY OR ADDING AN ADDITIONAL GROUND CABLE FROM THE BATTERY TO THE ENGINE.

WHILE DRIVING DOWN THE FREEWAY IN RUSH HOUR TRAFFIC, VEHICLE LOST POWER STRANDING ME IN THE MIDDLE OF THE FREEWAY.

KEY GETS STUCK AND WARNING LIGHTS COME ON AND GO .IF YOU CAN GET CAR TO TURN OFF IT WON'TSTART BACK UP.

WHILE DRIVING THE CAR, THE RADIO WILL SHUT OFF & ALL LIGHTS ON RADIO WILL GO OUT. AFTER SOME TIME APPROX. 3 TO 15 MINUTES THE RADIO WILL COME BACK ON BY ITSELF. THE AIR CONDITIONER FAN WOULD BE BLOWING ON HIGH AND SUDDENLY DROP TO A LOW SETTING AND THEN COME BACK ON IN A FEW ABOUT ABOUT 20 SEC. THESE PROBLEMS BECAME SIMULTANEOUS ALONG WITH THE EMERGENCY BRAKE INDICATOR LIGHT COMING ON, BOTH THE RED & AMBER EMERGENCY INDICATOR LIGHT. THE DEALERSHIP CALLED ME AND SAID THERE WERE BULLETINS WRITTEN ON THIS PROBLEM. THEY TOLD ME THE FIX IS A NEW ALTERNATOR AND ALL NEW BATTERY CABLES ALL THE WAY AROUND, WOULD FIX THE PROBLEM. THE COST WOULD BE $990. I HAVE JUST FINISHED PAYING $776 FOR AN AIR CONDITIONING TENSIONER BELT INSTALLATION BECAUSE THE ENGINE WAS SHAKING SIGNIFICANTLY AND MAKING LOUD NOISES. THE ENTIRE FRONT OF THE ENGINE NEEDED TO BE DISASSEMBLED FOR ACCESS. MY CAR HAS 45,306 MILES ON IT AND IT ALSO REQUIRED A TRANSMISSION AT 30,000 MILES, WHICH GM INSTALLED FREE. I AM CONVINCED THE ELECTRICAL SUB SYSTEM IN THIS CAR IS OF POOR DESIGN.

BOUGHT LESS THAN A MONTH AGO. PUT KEY IN, ACTS LIKE A DEAD BATTERY. CANNOT TAKE KEY OUT OF IGNITION. TOOK BATTERY TO BE CHECKED BATTERY IS FINE. HAD TO JUMP START IT TWICE. NO REASON WHY IT'S BEEN SO RANDOM BOTH TIMES CAR WAS PARKED LESS THAN AN HOUR.

AFTER STARTING THE CAPTIVA THE KEY WILL NOT COME OUT OF THE IGNITION. THE CAPTIVA IS IN PARK AND STATIONARY IN THE DRIVEWAY. I HAVE HAD THIS ISSUE FOR QUITE SOME TIME. IN THE PAST I WAS ABLE TO GET THE KEY OUT WHEN I RESTARTED THE CAPTIVA AND SHIFTED FROM PARK TO REVERSE TO NEUTRAL AND BACK TO PARK AND THE KEY RELEASED. BUT NOT THIS TIME, NO MATTER HOW MANY TIMES I REPEATED THE ABOVE TACTIC.

KEY WILL NOT TURN IN WHEN INSERTED INTO TUMBLER. STEERING WHEEL LOCKED, SHIFTER LOCKED. KEY OCCASIONALLY CANNOT BE REMOVED FROM IGNITION SWITCH. VEHICLE STATIONARY. PROBLEM HAPPENS INTERMITTENTLY; SOMETIMES WHEN VEHICLE HAS BEEN DRIVEN; SOMETIMES WHEN VEHICLE HAS BEEN PARKED FOR A SHORT TIME (5-10 MINUTES); SOMETIMES WHEN VEHICLE HAS BEEN PARKED OVERNIGHT. MAKES NO DIFFERENCE IF VEHICLE IS LEVEL OR ON A GRADE (UP OR DOWN.) SAFETY ISSUE IF KEYS CANNOT BE REMOVED. SAFETY ISSUE IF VEHICLE CANNOT TO STARTED.

TRANSITIONING FROM LOW BEAM TO HIGH BEAM WOULD CAUSE RADIO AND ASSOCIATED CONTROLS/DISPLAY TO GO OUT COMPLETELY. FIX PARKING BREAK AND ONBOARD EMISSIONS CONTROL SENSOR LIGHT WOULD GO ON/OFF INTERMITTENTLY OVER THE COURSE OF SEVERAL WEEKS, SOMETIMES FLICKERING AND OTHER TIMES STAYING ON FOR A FEW HOURS. DROVE CAR 1.5 HRS AND TURNED OFF FOR 1/2 HR, WHEN CAME BACK IT WAS COMPLETELY DEAD AND KEY STUCK IN IGNITION. FEW MIN LATER IT STARTED. WHEN BROUGHT TO DEALERSHIP THEY SAID THERE WERE 18 ERROR CODES AND 1 WAS FOR ECM AND 1 FOR BCM. THEY REPLACED BOTH. CAR WAS 100% FINE FOR 6 DAYS. THEN, CRUISE CONTROL WOULD TURN OFF WHEN A CALL CAME IN OVER BLUETOOTH, RADIO AND ASSOCIATED CONTROLS AND DISPLAY WOULD GO OUT COMPLETELY WHEN USING TURN SIGNAL. VARIOUS DASH PANEL LIGHTS WOULD COME ON SIGNIFYING REPAIRS NEEDED. A COUPLE TIMES CAR WOULDN'T START - WAS 100% DEAD - COULDN'T EVEN OPEN TRUNK, DOOR LOCKS OR GET LIGHTS TO COME ON. KEY WOULD BE STUCK IN THE ON POSITION AND I COULDN'T GET IT OUT. AFTER ABOUT 45 MIN POWER RANDOMLY TURNED ON.

STABILITRAK SERVICE LIGHT CAME ON YESTERDAY. THEN THIS MORNING, THE PARKING BRAKE SERVICE LIGHT. ANYTIME I APPLIED THE BRAKE, MY SHIFTER WOULD CLICK LOUDLY. ANYTIME I WENT OVER 20 MPH, THE CARE WOULD REV LIKE IT WAS HAVING A LOT OF TROUBLE SHIFTING. TWICE IT WOULDN'T GO RIGHT AWAY EVEN IF I WAS HARD OR EASY ON THE GAS AND I ALMOST GOT HIT FROM BEHIND IN TRAFFIC. THE D SYMBOL ON DASH WOULD EVEN FLICKER. THIS CAR HAS HAD SO MANY ELECTRICAL PROBLEMS, I DO NOT UNDERSTAND WHY THERE ISN'T FURTHER RECALLS!

IGNITION LOCKS UP AND WILL NOT ALLOW YOU TO START CAR. CANNOT REMOVE KEY. CANNOT TURN KEY. CANNOT MOVE SHIFTER. CAR IS ALWAYS IN A LOT WHEN IT HAPPENS. CALLED ROAD SERVICE ONCE. HAVE SINCE PURCHASED A BATTERY BOOSTER. THE BOOSTER IS NOT NEEDED TO START CAR. JUST TOUCH CABLES TO BATTERY POSTS AND DASH LIGHTS UP AND CAR WILL START WITYH ITS OWN BATTERY WHICH IS NEW. NOW BEGINNING TO HAPPEN SEVERAL TIMES A DAY.

KEY WON'T COME OUT OF IGNITION, CAR IN PARK, RUNNING LIGHTS ON. THIS IS THE 2ND OCCURANCE. GM CHARGED ME $250 TO FIX IT IN SEPTEMBER DESPITE MY PROTEST THAT, AS DEMONSTRATED BY ALL THE COMPLAINTS, THIS IS A DESIGN FLAW!!!

IGNITION DON'T TURN TO THE OFF POSITION STICKS IN ACC YOU HAVE TO RESTART VEHICLE AND MOVE STEERING WHEEL BACK AND FORTH THEN TRY TO TURN CAR OFF AGAIN

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT IT WAS EXTREMELY DIFFICULT TO REMOVE THE KEY FROM THE IGNITION AS WELL AS TURNING THE KEY IN THE IGNITION TO START THE VEHICLE. THE DEALER (BILLION AUTO CHEVROLET BUICK GMC OF CLINTON (2421 LINCOLN HWY, CLINTON, IA 52732, (563) 241-3750) WAS CONTACTED AND INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER ALSO INDICATED THAT THE VEHICLE WAS EXCLUDED FROM ANY RECALL CAMPAIGNS AND SUGGESTED THAT THE DEALER REPLACE THE PART. THERE WERE 118 TSBS FOR THE ELECTRICAL SYSTEM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT WHILE THE GEAR SHIFTER WAS PLACED IN PARK, THE KEY BECAME STUCK IN THE IGNITION. THE CONTACT STATED THAT AAA WAS CONTACTED AND THE CONTACT WAS INFORMED THAT ELECTRICITY WAS NOT BEING APPLIED TO THE BATTERY. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS CURRENTLY AT MIDWAY CHEVROLET (2323 W BELL RD, PHOENIX, AZ 85023) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

INTERMITTENTLY THEN PANEL LIGHTS COME ON (TRACTION CONTROL, CHECK ENGINE LIGHTS) TURN SIGNAL LIGHTS WORK, . YOU LOSE POWER TO CAR AND CANNOT EVEN TAKE THE KEY OUT OF THE IGNITION. AFTER SOME TIME, YOU CAN FINALLY GET THE KEY OUT. SOMETIMES IT'S MINUTES, SOMETIMES IT'S HOURS. THIS STARTED HAPPENING A FEW WEEKS AGO, HAPPENING FEW TIMES A WEEK. NOW, IT'S HAPPENING DAILY, EVEN FEW TIMES A DAY. WE FOUND A CHEVY FORUM ONLINE AND SHOCKINGLY THIS IS HAPPENING TO 2012 CAPTIVA'S. WHY IS THIS NOT A RECALL? THIS CAN BE FATAL TO LOSE POWER TO THE CAR IF WE ARE ON THE HIGHWAY AND LOSE FUNCTION OF THE VEHICLE. SOMETIMES WHILE DRIVING, SOMETIMES WHEN I GO TO START THE CAR NOTHING HAPPENS AND I CAN'T GET THE KEY OUT OF THE IGNITION.

I PURCHASED THE CAPTIVA AFTER MY VAN WAS TOTALED, IN FEB 2017, PROBLEMS STARTED IN APRIL, CAR WOULD DIE, EVERYWHERE, DRS OFFICE, GROCERY STORE, DRIVEWAYS, LIBRARY, RESTAURANTS, RAIN, SNOW, DAY OR NIGHT. COULD NOT TAKE KEY OUT, GEAR FROZE IN PARK, NO ELECTRICAL WORKING AT ALL, AT 1ST CAR WOULD START AFTER A WHILE, THEN IT WOULD NOT, CALLED AAA, NO 1 COULD FIGURE OUT WHAT THE PROBLEM WAS, I HAVE SPENT $453.00 WITH NO RESULTS, USED UP MY FREE CALLS FROM AAA PLUS. EVERY MECHANIC HAD A DIFFERENT REASON FOR THE PROBLEM. BOUGHT CAR AT A CARFAX...THEY SAID THEY COULD DO NOTHING....TOOK CAR TO CHEVY DEALER, THEY COULD DO NOTHING AS THEY HAD NOT SOLD THAT MANY CAPTIVAS, WOULD CHECK IT FOR $500.00. I WROTE TO CHEVROLET TO TELL THEM OF THE PROBLEM, WAS TOLD VERY NICELY THAT IT WAS MY FAULT BECAUSE I HAD NOT TAKEN THE CAR INTO A DEALERSHIP SOONER. THEY COULD DO NOTHING, I COULD PAY THE $500.00 MAYBE WITH NO RESULTS. I KNOW WHAT THE PROBLEM IS...1 OF THE MECHANICS SAID THERE WAS SOMETHING WRONG WITH THE LEFT HAND NODE ON THE BATTERY..NOW I START THE CAR BY HITTING THE RED PLASTIC COVER!!! I AM A 84 YRS OLD F, LIVE ALONE & WORK. SO FOR THE REST OF MY LIFE I WILL BE DOING THIS TO START THE CAR. HAVE HAD GMA & CHEVY CARS ALL MY LIFE, I WILL TELL ALL MY FAMILY (20) NEVER BUY GM. I CANNOT EVEN SELL THIS LEMON EVEN IF I COULD AFFORD IT. I AM REPORTING THIS TO THE BBB AND TO CONSUMER PROTECTION.

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. WHILE DRIVING 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MARTIN CHEVROLET, 8800 GRATIOT RD, SAGNINAW MI 48609) WHERE IT WAS DIAGNOSED ON DECEMBER 3, 2016 THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON JANUARY 25, 2018. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE PISTONS, RINGS, AND WATER PUMP NEEDED TO BE REPLACED. ADDITIONALLY, THE OIL CONSUMPTION TEST WAS COMPLETED ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 8-3844130010. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER A WARRANTY. THE FAILURE MILEAGE WAS 87,390.

APPROXIMATELY A YEAR AGO THE FRONT MAIN SEALS ON THE CAR WENT BAD DURING COLD WEATHER. ONCE AGAIN WE HAVE HAD NEGATIVE TEMPERATURES THAT THIS TIME MADE THE REAR MAIN SEALS GO BAD IN THIS CAR. THE MANUFACTURE WARRANTY RUNS OUT 1/29/2018 I PURCHASED THE CAR ON 1/29/2013 ME BEING THE SECOND OWNER THAT IS NOT AVAILABLE TO ME. I PURCHASED WHAT WAS TO BE AN EXTENDED MECHANICAL WARRANTY AT THE TIME OF PURCHASE, AND TO MY DISAPPOINTMENT THE DEALERSHIP HAS INFORMED ME THAT THIS IS A GAP WARRANTY WHICH IS ABSOLUTELY USELESS TO ME THAT I WOULD NOT HAVE PURCHASED. THIS PROBLEM BEING COLD WEATHER RELATED YOUR HAVE RECALLED SEVERAL IN THE COLDER NORTHERN STATES. I AM ASKING THAT YOU PLEASE CONSIDER THIS TO BE RECALLED IN MY STATE AS WELL. -15 AND -8 IS A VERY WET COLD FOR THIS ARE CAUSING CONDENSATION ON THE SEALS CAUSING THEM TO GO BAD SHOULD NOT BE MY FAULT BUT A MANUFACTURE FAULT. I WOULD APPRECIATE ALL CONSIDERATION FOR THIS. FOR THIS TO BE DONE IS A $1,439.00 DOLLAR VALUE, FOR A SINGLE MOTHER WITH NO OTHER INCOME IS VERY DIFFICULT AND A HARDSHIP TO MANAGE.SO I'M ASKING FOR YOUR HELP IN THIS MATTER.

THE IGNITION SWITCH WON'T TURN COMPLETELY OFF AND THE KEYS WON'T COME OUT OF THE IGNITION. GM PUBLISHED A LETTER AND HAS FIXED OTHER VEHICLES, BUTSOME HAVE HAD TO PAY THE COST. THIS IS A KNOW PROBLEM, IT CAN BE A SAFETY ISSUE AND SHOULD HAVE BEEN FIXED BY THE MANUFACTURER. THIS PROBLEM HAS BEEN ONGOING FOR MARE THAN A YEAR.

THE OUTER FINISH PANEL BROKE AND NOW THE SEAT DOESN'T MOVE TO AJUST SO IT'S VERY HARD TO GET IN AND OUT .

AT RUSH HOUR , THE DASH LIGHTS COME ON AND THE CAR STOPS DEAD. NO POWER AT ALL. WE WERE ABLE TO GET IT OFF THE ROAD, BUT IT WAS DARK AND WITH NO ELECTRICAL WORKING, COULD NOT USE THE FLASHERS. WAS ALMOST HIT SEVERAL TIMES BY UNCARING DRIVERS. EVEN YELLED AT. NO POWER TO THE CAR AT ALL.

NOTICED THE VEHICLE WAS BURNING OIL AT A HIGH RATE. TOOK IT INTO THE DEALERSHIP AND THEY STATED THIS IS A "KNOWN" PROBLEM WITH CHEVY CAPTIVA'S, THAT THE OIL BURNING WILL MELT THE PISTONS INTO THE PARTS BUT THE EXTENDED WARRANTY DID NOT COVER IT. LOCATED BULLETIN 13-06-01-003F-EXCESSIVE ENGINE OIL CONSUMPTION UNDER THE GM WEBSITE BUT THEY STATE IT DOESN'T COVER MY VIN#. IF THIS IS A KNOWN PROBLEM BY GM HOW CAN IT SELECT WHICH VEHICLES TO FIX.

I WAS ON MY WAY TO WORK ON HIGHWAY 1 SOUTH TOWARD HARRISBURG AR AND I STARTED SMELLING SMOKE AND NOTICED IT COMING FROM VENTS. AFTER I GOT OUT OF MY CAR , FLAMES ENGULFED AND TOTALED MY CAR COMPLETELY.

HAVE OWNED THE CAR LESS THAN 1 YEAR, IT HAS 57000 ON IT.. STARTED WITH TURNING SIGNAL DISENGAGING THE CRUISE CONTROL. THEN LIGHTS COMING ON THE DASH AND THE RADIO GOING OFF. THEN HAVING IGNITION CHIME COMING ON AND THE CAR SLOWING LIKE IT WOULD STALL. DOOR LOCKS GOING UP AND DOWN AND THE CAR FEEL LIKE IT WOULD STALL, IT FINALLY DIED IN A PARKING LOT. COULD NOT REMOVE THE KEY FORM THE IGNITION. GOT TO THE DEALER.. CHANGED A FUSE BOX UNDER THE HOOD. . TWO DAYS LATER, IT JUST STOPPED BUT I HAD ELECTRIC TO RESTART. TOWED AGAIN. GM DEALER WAS GREAT AT TRYING TO FIX THIS. REPLACED A MODUAL IN THE CONSOLE OF THE CAR BY SHIFTING LEVER. CAR WAS GREAT FOR 3 DAYS, THEN CHECK ENGINE LIGHT CAME ON, WENT OFF, PARKING BREAK LIGHT CAME ON AND RADIO WENT OFF.. THEN BATTERY LIGHT CAME ON AND WAS REGISTERING LOW VOLTAGE. IT IS STILL AT THE GM DEALER, THEY HAVE HAD IT HOOKED UP TO THE COMPUTER FOR 3 DAYS AND CAN NOT FIND THE CAUSE.. NICE CAR TO DRIVE WHEN IT IS RUNNING, BUT NOT RELIABLE...

PARKING LIGHT COMES ON AND RADIO TURNS OFF EXCEPT FOR THE CLOCK, THEN TURNS BACK ON. CHECK ENGINE LIGHT CAME ONE, WENT OFF WHEN HIGH BEAMS TURNED ON. USING THE TURNING SIGNAL DISABLES THE CRUISE CONTROL. TODAY ON THE WAY TO WORK, THE BATTERY LIGHT COMES ON AFTER THE CHECK ENGINE LIGHT GOES OFF. CHECKING THE VOLTS ON THE DASH AND IT SHOWS THEY ARE LOW. CAR HAS BEEN TRAVELING FOR 25 MINUTES, SO ALTERNATOR SHOULD HAVE CHARGED BATTERY. GET TO WORK AND THE VOLTS ARE BACK UP TO 13.8 BUT BATTERY LIGHT STILL ON. THIS IS ONE WEEK AFTER THE CAR JUST STOPPED ( IN THE ROAD) AND NOTHING WORKED AND THE KEY WAS STUCK IN THE IGNITION. CAR REPAIR REPLACED FUSE BOX UNDER THE HOOD THEN A MODUAL IN THE CONSOLE. CAR WAS GREAT FOR 5 DAYS, NOW NEW ISSUES HAPPENING AND SOME OF THE OLD ( RADIO AND CRUSE) CAR HAS 56000 MILES.

PROBLEMS STARTED WITH RADIO GOING OFF. THEN LIGHTS DIMMING WHEN USING THE WINDOW SWITCH. THEN WHILE USING THE TURNING SIGNAL, THE CRUSE WOULD SHUT OFF. THEN DRIVING AT NIGHT THE LIGHTS STARTED FLICKERING THEN SEEMED TO TURN OFF. THE CAR SEEMED TO LOOSE POWER. THE BREAK LIGHT WOULD COME ON THEN GO OFF. THE SEAT BELT LIGHT AND CHECK ENGINE. THE WARNING BELL THAT SOUNDS WHILE THE KEY IS IN IGNITION WOULD GO OFF AND MESSAGES WOULD FLASH ACROSS THE RADIO AND THE INFORMATION ON THE DASH WOULD SCROLL WITH OUT YOU SCROLLING THEM. TODAY THE CAR DECELERATED IN A BUSY INTERSECTION AND THE CAR LOCKS WENT UP AND DOWN. ON THE WAY HOME, THE CAR WAS DEAD AND I COULD NOT REMOVE THE KEY. CALLED A TOW, THEY JUMPED THE CAR, IT STARTED. ON THE WAY TO THE REPAIR GARAGE, THE CAR DIED IN THE ROAD. CALLED FOR A SECOND TOW, BUT WAS ABLE TO START THE CAR BY HITTING THE EXTERNAL FUSE BOX. GOT IT TO THE GARAGE AND IT IS THERE TODAY.

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. AFTER A FEW ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE OCCURRED A NUMBER OF TIMES IN THE PAST AND THE VEHICLE WOULD NOT START UNTIL THE NEXT DAY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (COOPER CHEVROLET BUICK, 1300 S QUINTARD AVE, ANNISTON, AL, 36201), BUT THEY WERE UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURE. IN ADDITION, THE TRANSMISSION WOULD DISENGAGE OR DISPLAY A FUEL PUMP ERROR. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

THE PARKING BRAKE KEEPS ON GOING ON WELL DRIVING, ELECTRICAL PROBLEMS AND FUEL PUMP NOT WORKING PROPERLY.

VEHICLE IS PUT IN PARK AND I TRY TO TURN THE KEY TO OFF POSITION BUT THE KEY WILL NOT TURN TO OFF POSITION SO KEY CAN BE REMOVED. FURTHERMORE, GM KNOWS ABOUT THE PROBLEM AND HAS FAILED TO PLACE MY MODEL ON THE RECALL LIST ACCORDING TO INQUIRES THAT I HAVE MADE. I ALSO HAVE AN EXTENDED WARRANTY, PROTECTIVE ASSET THAT WAS PURCHASED FROM PURCHASE DEALER, BUT THEY WILL NOT COVER JUST THE IGNITION SWITCH. I NEED GM TO ISSUE A RECALL ON MY MODEL, CHEVY CAPTIVA.

THE KEY WILL NOT TURN TO OFF POSITION IN THE IGNITION AFTER THE ENGINE IS TURNED OFF. IT STARTED NOT TURNING TO OFF POSITION SOMETIMES BUT NOW IT IS EVERY TIME. MY DEALER SAYS THAT THERE IS NOT A RECALL ON THE MODEL THAT I OWN, THE CHEVROLET CAPTIVA, 2012. ONLINE RESEARCH SHOWS THAT OTHER CAPTIVA OWNERS HAVE THE SAME PROBLEMS. PLEASE HELP WITH THIS PROBLEM, BECAUSE I AM AFRAID THAT THE SYSTEM ALSO MAY HAVE THE OTHER PROBLEMS THAT CAUSES THE ENGINE TO SWITCH OFF AUTOMATIC.

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. WHILE THE CONTACT'S HUSBAND WAS DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STARTER MALFUNCTIONED AND NEEDED REPLACEMENT. THE STARTER WAS REPLACED, BUT THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED FOR SEVERAL DAYS AFTER THE REPLACEMENT. RECENTLY, THE CONTACT'S HUSBAND ATTEMPTED TO START THE VEHICLE, BUT IT FAILED TO START UNTIL AFTER THE STARTER WAS KNOCKED ON SEVERAL TIMES. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO STATED THAT THE CONTACT PROBABLY RECEIVED A FAULTY STARTER. SINCE THE STARTER WAS STILL UNDER WARRANTY, THE MECHANIC STATED HE WOULD REPLACE IT FOR FREE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.

INTERMITTENTLY THE RADIO FIRST CUTS OFF, THEN PANEL LIGHTS COME ON (TRACTION CONTROL, CHECK ENGINE LIGHTS) TURN SIGNAL LIGHTS WORK, BUT NO SOUND. YOU LOSE POWER TO CAR AND CANNOT EVEN TAKE THE KEY OUT OF THE IGNITION. AFTER SOME TIME, YOU CAN FINALLY GET THE KEY OUT. SOMETIMES IT'S MINUTES, SOMETIMES IT'S HOURS. THIS STARTED HAPPENING A FEW WEEKS AGO, HAPPENING FEW TIMES A WEEK. NOW, IT'S HAPPENING DAILY, EVEN FEW TIMES A DAY. WE FOUND A CHEVY FORUM ONLINE AND SHOCKINGLY THIS IS HAPPENING TO 2012 CAPTIVA'S. WHY IS THIS NOT A RECALL? THIS CAN BE FATAL TO LOSE POWER TO THE CAR IF WE ARE ON THE HIGHWAY AND LOSE FUNCTION OF THE VEHICLE

I HAVE READ SEVERAL COMPLAINTS ABOUT CHEVY CAPTIVAS ONLINE TODAY AS I WAS SEARCHING FOR AN ANSWER FOR WHY MY CAR DIED ON ME TWICE WHILE DRIVING HOME THIS EVENING. ONCE WAS ON A HILL TURNING ONTO THE ROAD BEFORE MY HOME AND THE SECOND TIME WAS PULLING INTO MY APARTMENT COMPLEX. IF I WAS ON THE HIGHWAY OR THERE WAS A CAR COMING OVER THE HILL I COULD HAVE BEEN INJURED IN AN ACCIDENT. LATELY THE PARKING BREAK AND CHECK ENGINE LIGHTS HAVE BEEN COMING ON AND GOING OFF, ALSO I'VE HAD TIMES WHEN I'D GO TO START MY VEHICLE IT WOULD ACT AS IF THE BATTERY WAS DEAD. THE BATTERY WAS REPLACED A YEAR TO YEAR AND A HALF AGO SO I DON'T SUPPOSE THAT'S THE PROBLEM. ALSO THE DASHBOARD LIGHTS OFTEN FLICKER. WITH ALL OF THE COMPLAINTS ON THESE PROBLEMS I FEEL THERE IS SOMETHING REALLY WRONG WITH THE CAPTIVA AND A RECALL SHOULD BE ISSUED TO ADDRESS THE PROBLEMS DUE TO SAFETY CONCERNS. I HAVE THREE CHILDREN AND I DON'T WANT TO WORRY ABOUT MY CAR DYING WHILE DRIVING THEM TO OR FROM DAYCARE AND SCHOOL AND US GETTING IN AN ACCIDENT.

UNABLE TO REMOVE KEY FROM IGNITION WHEN VEHICLE IS IN PARK. THIS IS HAPPENING MORE AND MORE FREQUENTLY. STARTED ABOUT 6 MONTHS AGO. NORMALLY YOU HAVE TO RUN THROUGH THE GEARS SEVERAL TIMES OR RESTART. NOW IT'S MUCH HARDER AND TAKES LONGER TO GET THE KEY OUT. ALSO, THERE ARE SIGNIFICANT ELECTRICAL ISSUES. WE REPLACED A THE BATTERY AND STILL HAVE THE FOLLOWING PROBLEMS: THE PARKING BRAKE LIGHT TURNS ON, STABILITY-TRACK LIGHT COMES ON, A/C GOES ON AND OFF AND BLINKERS, CRUISE AND ALL DASH LIGHTS COME ON AND OFF WHILE DRIVING, AS WELL AS RADIO GOING ON AND OFF. WHEN THIS GOT REALLY BAD, I UNHOOKED THE BATTERY AND THEN EVERYTHING SEEMED TO RESET AND WAS GOOD FOR ABOUT 2 WEEKS BUT STARTED AGAIN. THIS STARTED ABOUT 2 MONTHS AGO BUT THE BATTERY WAS REPLACED ABOUT 6 MONTHS AGO

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE EMERGENCY PARKING SIGNAL LIGHT WOULD SUDDENLY ILLUMINATE BEFORE THE VEHICLE SLOWED DOWN AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER JIM LUPIENT CHEVROLET LOCATED IN BLOOMINGTON, MINNESOTA WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE FAILED. THE BODY CONTROL MODULE WAS REPLACED BUT THE FAILURE REOCCURRED 2 MONTHS LATER. IN ADDITION, IN 2013 THE POWER STEERING FAILED WHILE DRIVING AT HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE FAILURE WAS REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000.

THE AIR BAG SERVICE LIGHT HAS GONE OFF INDICATING THAT IT CAN EITHER NOT INFLATE IN AN ACCIDENT OR IT CAN INFLATE ON IT'S OWN. I FEEL THIS IS A SERIOUS SAFETY HAZARD THAT CANNOT BE PREVENTED BY PROPER MAINTAINENCE OF THE VEHICLE. THIS VEHICLE ONLY HAS 49K MILES ON IT.

MY 2012 CHEVY CAPTIVA SPORT SHUTS OFF WHILE I'M DRIVING IT! MY RADIO TURNS OFF AND ON, SO DOES MY A/C. MY KEY GETS STUCK IN THE IGNITION, ALL DASHBOARD LIGHTS COME ON, DIES COMPLETELY. WE'VE REPLACED THE BATTERY QUITE A FEW TIMES WITHIN A TWO YEAR PERIOD. IT IS NOT THE BATTERY. WE TOOK IT IN TO A CERTIFIED CHEVY DEALERSHIP FOR DIAGNOSTIC TEST WHICH ENDED UP WITH ZERO RESULTS. SUPPOSEDLY THE CAUSE OF THESE ISSUES CANNOT BE FOUND. MY CAR HAS DIED OUT ON ME WHILE I'M DRIVING! I NEED ANSWERS OR SUGGESTIONS A.S.A.P. GM IS NOT BEING COOPERATIVE. I AM SO SCARED TO DRIVE MY ONLY CAR!

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT STATED THAT THE AIR BAG INDICATOR DISPLAYED "SERVICE AIR BAG". THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.

CAN NOT REMOVE KEY WHEN VEHICLE IS IN PARK MOST OF THE TIMES NOW

MY CAPTIVA HAS APPROX 40,000 MILES ON IT, IT RANDOMLY WILL NOT START, THE FIRST TIME THIS HAPPENED I CALLED AAA, THEN WHILE WAITING FOR TRIPLE AAA, I TRIED IT AGAIN AND IT TURNED ON. IT RANDOMLY HAPPENS AND WHEN I PUT THE KEY IN THE IGNITION, I CANNOT GET THE KEY OUT AND IT GETS STUCK. THIS HAS HAPPENED MULTIPLE TIMES. ALSO, THE RADIO RANDOMLY DOESN'T WORK OR, RANDOMLY ALL THE STATIONS ARE CHANGED, THE REMOTE KEY OPENER DOESN'T WORK WHEN ALL THIS IS HAPPENING AS WELL. IN 2015 THE AC WAS NOT WORKING, IT TOOK THREE DIFFERENT REPAIR SHOPS TO FINALLY FIX IT, THE BATTERY HAS ALSO BEEN REPLACED. THIS MORNING THE KEY GOT LOCKED IN, NEVER RETURNED TO BEING ABLE TO START. WHEN I CALLED DEALERSHIP TO TELL THEM I'M HAVING IT TOWED IN THEY SAID THE CAR HAS TO BE SHOWING THE "SYMPTOMS" BEFORE THEY CAN DO ANYTHING ABOUT IT, SO TODAY SINCE IT NEVER WENT BACK TO NORMAL AND THE KEY IS STILL STUCK IN IGNITION I AM HAVING IT TOWED IN. I'M ASSUMING ITS ELECTRICAL RELATED, I SURE HOPE THE AIR BAGS AREN'T AFFECTED BY ALL THIS, IT'S BAD ENOUGH NEVER KNOWING IF THE CAR'S GOING TO START OR NOT. *TR

ONCE YOU TURN OFF THE VEHICLE THE KEY STAYS IN ACC AND DOES NOT COME OUT OF STEERING WHEEL COLUMB. SO YOU HAVE TO UNPLUG BATTERY IF YOU ARE OUT OF THE VEHICLE FOR ALONG TIME OR YOUR BATTERY WILL GO DEAD.

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY WAS JAMMED IN THE IGNITION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALERSHIP WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,934. UPDATED 10/26/16*LJ *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. WHILE DRIVING VARIOUS SPEEDS, THE BATTERY CABLES BECAME INOPERABLE AND THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT BOTH THE NEGATIVE AND POSITIVE CABLES TO THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000. THE VIN WAS NOT AVAILABLE.

THE CHECK ENGINE LIGHT CAME ON AND WOULD NOT GO OFF. AFTER HAVING IT CHECKED BY A LOCAL CERTIFIED MECHANIC, IT WENT OFF BUT CAME BACK ON DAYS LATER. THE CAR WOULD NOT START AND I COULD NOT GET THE KEY OUT OF THE SWITCH. I CALLED AAA AND HAD IT TOWED TO VICTORY CHEVROLET IN CHARLOTTE, N.C. THEY KEPT THE CAR FOR OVER ONE WEEK AND KEPT LOOKING FOR SOMETHING UNTIL THEY REPLACED MOST OF MY ELECTRICAL PARTS. WHEN I ASKED HOW MUCH THIS WOULD COST, I WAS ASKED IF I HAD A PRICE IN MIND. I SAID, "I DON'T WANT TO PAY THOUSANDS OF DOLLARS." HE SAID, "YOU HAVE A LOT OF PROBLEMS." HE CONTINUED TO FIND MORE?? AND BEGAN TO TELL ME A NUMBER OF THINGS. THREE YEARS AGO, I HAD A TRAILER HITCH INSTALLED AND HE TRIED TO BLAME MY PROBLEMS ON THAT. I HAVE NEVER USED THE HITCH AND HAVE NEVER HAD ANY TROUBLE WITH THE FOLKS WHO INSTALLED IT, AS I HAVE DONE BUSINESS WITH THEM IN THE PAST. AFTER A PERIOD OF OVER ONE WEEKS TIME, THE SERVICE MAN CALLED ME WITH A PRICE FOR THE REPAIRS OF ALMOST 2500 DOLLARS. I FEEL THIS WAS AN EXCESSIVE AMOUNT AND FEEL THAT THEY WERE MILKING ME FOR WHATEVER THEY COULD GET. THE STEERING WHEEL WOULD ALSO LOCK UP AND NOT ALLOW ME TO TAKE THE KEY FROM THE IGNITION, CAUSING ME TO HAVE IT TOWED EARLIER TO THE DEALERSHIP. I FEEL ROBBED BY THE DEALERSHIP AND WILL NEVER GO BACK THERE FOR ANYTHING. I WILL FIND ANOTHER KIND OF CAR FOR MY PERSONAL AND BUSINESS LIFE. I WAS HAPPY WITH MY CAPTIVA WHEN I BOUGHT IT AND BRAGGED ABOUT IT TO EVERYONE BUT ALL OF THAT HAS CHANGED . WE RESEARCHED THIS CAR AND FOUND MANY COMPLAINTS ON YOUR WEB-SIGHT. WHY HAS THIS PROBLEM NOT BEEN CORRECTED OR RECALLED? I HAVE ALWAYS BEEN A CHEVROLET PERSON, PREFERRING THEM OVER OTHERS BUT WILL CONSIDER SOME OTHER CAR IN THE FUTURE. IS THIS YOUR FAULT? I THINK SO AND HOPE YOU WILL CORRECT THE PROBLEM IN THE NEAR FUTURE.

THE VEHICLE WAS TURNED ON AND WE STARTED DRIVING AND THEN CAR IT ACTED LIKE IT WAS GOING TO DIE OUT, AND WE SHUT THE VEHICLE OFF AND TURNED IT BACK ON AGAIN. THEN AFTER WE WERE DRIVING THE CAR IT STOPPED AND LOCKED UP ALL THE DOORS KEYS NOTHING WORKED AS WE WERE DRIVING RIGHT IN THE MIDDLE OF THE INTERSECTION. THE POLICE AND TOW TRUCK WERE CALLED AND THE TOW TRUCK DRIVER GOT THE KEY OUT OF THE IGNITION AND HE GOT THE VEHICLE TO START AGAIN. THEN WE DROVE TO A NEARBY GAS STATION AND IT COMPLETELY SHUT OFF AGAIN WHEN WE WERE ENTERING THE GAS STATION WHILE DRIVING THE VEHICLE. WE ONLY HAD THE VEHICLE FOR 4 DAYS UNTIL IT DID ALL THIS WHILE DRIVING. THE TOW TRUCK DRIVER TOOK IT BACK TO THE DEALERSHIP WHERE IT CAME FROM. IT WAS AT THE DEALERSHIP FOR 5 DAYS FROM THE 15TH OF JULY WENT THE TOW TRUCK BROUGHT IT THERE UNTIL THE DEALERSHIP TOLD US IT WAS OK TO COME PICK THE VEHICLE BACK UP ON JULY 20TH. THEY EXPLAIN TO US THAT THEY COULD FIND NOTHING WRONG WITH THE VEHICLE AS TO WHY THIS ALL HAPPENED. IF IT HAPPENS AGAIN TO BRING IT BACK.

THE CAR WILL NOT START, KEY IS STUCK IN THE IGNITION. WE HAVE JUMPED IT NUMEROUS TIMES AND FOR NO REASON THE CAR WILL NOT START AGAIN. THE BATTERY WAS GOOD, HAD IT CHECKED. 4TH TIME SINCE THE START OF 2016. RIGHT NOW THERE IS NO, POWER , I CAN'T EVEN GET THE INDOOR LIGHTS ON. IT IS GOING BACK TO THE MECHANIC. THE CAR WAS STATIONARY, (IN MY CAR PORT).

CANNOT REMOVE KEY WHEN CAR IS TURNED OFF. HAVE TO RESTART THE CAR TO GET THE KEY OUT. I SEE THIS IN AN ONGOING PROBLEM WITH CHEVROLETS OF ALL MODELS!

I BOUGHT THIS CAR IN FEBRUARY. IN MARCH THE RADIO STARTED GOING OFF AND ON SOMETIMES WHEN BLINKER IS TURNED ON SOMETIMES NOT. TRACTION LIGHT COMES ON FOR NO REASON. ONE DAY JUST STARTED ACTING LIKE BATTERY WAS GOING DEAD. TURNED IT OFF COULD NOT GET KEY OUT OF EGNITION. HAD IT TOLLED TO CHEVY SAID IT WAS MY BATTERY. 400.00 HUNDRED FOR THAT TRIP .THAT WAS THE 4TH TIME IN SHOP IN TWO MONTHES. THIS IS THE THIRD BATTERY IN 4 YEARS. HAD IT REPLACED IN APRIL. IT STARTED THE SAME THING LAST WEEK RADIO, LIGHTS GO DIM, TONIGHT GET HOME AGAIN KEY STUCK IN EGNITION. THE SAME THINGS I HAVE READ ABOUT HAPPENING TO OTHER CAPTIVA . MY HUSBAND READ ON OTHER SITE TO MOVE ELECTION SEATS UP AND DOWN AND KEY WOULD COME OUT HE TRIED IT AND IT WORKED. I HAVE HAD THE CAR IN THE SHOP MORE THEN I HAVE DROVE IT. I BOUGHT THE EXTRA WARRANTY BUT IT DIDN'T HELP. ONE MECHANIC SAID IT COULD BE THE BATTERY CABLE IN WHICH THE EXTRA WARRANTY DOES NOT COVER COST FOR CABLE IS 600.00. JUST SPENT 400.00 ON BATTERY. THIS SEEMS TO BE A BIG PROBLEM WITH THIS CAR. I WISH I WOULD HAVE LOOKED AT CONSUMER REVEIWS. 13,00.00 DOLLAR MISTAKE. BACK IN THE SHOP AND DEPENDING ON A RIDE AGAIN! OH AND EXTRA WARRANTY NOT WORTH IT STILL HAD TO PAY TO HAVE CAR TOLLED TO SHOP ,AND TO HAVE IT ANALYSISED. SHOULD HAVE BOUGHT A FORD.

MY CAPTIVA DID NOT WANT TO START. THE KEY WAS LOCKED IN THE IGNITION. ALL THE LIGHTS WERE OFF AND THERE WAS NO LIGHTS ON THE INSTRUMENT PANEL. I DISCONNECTED THE NEGATIVE BATTERY CABLE FOR A MINUTE AND THEN PLUGGED IT BACK ON TO THE BATTERY. WHEN I WENT TO OPEN THE DOOR THE HORN STARTED HONKING AND ALL THE LIGHTS CAME ON. I DEACTIVATED THE ALARM WITH THE REMOTE ON THE KEY BUT ACCIDENTLY HIT THE LOCK BUTTON. I STATED THE VEHICLE AND WENT TO CLOSE THE HOOD. BUT WHEN I WENT TO OPEN THE DOOR THE DOORS HAD LOCKED AND MY VEHICLE WAS RUNNING. I HAD TO BREAK THE WINDOW BECAUSE MY YEAR OLD BABY WAS IN THE CAR. MY WIFE COMPLAINED THAT THE RADIO WILL SOME TIMES TURN OFF AND THE INSTRUMENT LIGHTS WILL COME ON. ONE IS THE TRACTION CONTROL NEED TO BE SERVICED AND ENGINE LIGHT WILL COME ON. ALSO THE SERVICE LIGHT WILL TURN ON. ALSO THE LIGHTS INSIDE THE VEHICLE WILL DIM AT TIMES. MY WIFE ALSO COMPLAINED THAT THE VEHICLE WILL STALL ON HER AND SHUT OFF ON HER ONCE. SHE WAS IN THE PARKING LOT OF THE CHURCH WHEN THE VEHICLE STALLED AND STOPPED ON HER. I HAVE READ FORUMS AND CUSTOMER COMPLAINTS OF OTHER CAPTIVA SUV'S HAVING THE SAME PROBLEM. ONES SUGGESTING THAT ITS THE BATTERY CABLES. PLEASE INVESTIGATE THE PROBLEM BECAUSE IT COULD BE A REAL PROBLEM IF THESE VEHICLES START TO STALL ON BUSY HIGHWAYS. REGARDS [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

TAKATA RECALL-I BOUGHT MY 2012 CHEVROLET CAPTIVA LS IN MARCH 2013. ON JUNE 20, THE CAR WENT ON A TRIP TO BRANSON, MO.WHILE DRIVING ON THE HIGHWAY, THE AC STARTED BLOWING DRY VAPOR FROM THE VENTS-NO COLD AIR. ALSO THE LIGHT FOR THE SHIFTING GEARS P,N,R &D WAS NOT WORKING. I TOOK THE CAR TO THE SHOP. NO PROB. FOUND. THEN ON JULY 6, 2014,THE CAR WENT TO WISCONSIN. I HAD THE CAR N SHOP ON JULY 2 BEFORE THE TRIP TO MAKE SURE THAT AC WAS WORKING GOOD. THEY SAID THAT THEY FOUND NO PROB. WHILE ON THE TRIP THE AC DID THE SAME THING-NO AC & THE PASSENGER AIR BAG LIGHT WAS ON TO B SERVICED. THEN ON APRIL 2016, THE CAR WENT TO FLORIDA. THE AC ACTED UP AGAIN- DRY VAPORS FROM AC VENTS & NO COOL AIR. THE DRIVER LOOKED UNDER THE HOOD & SAW THAT THE ALUM. PIPE TO THE AC HAD ICE ON IT. THE AC HAD FROZEN UP. HE ALSO SAID THAT WHEN DRIVING THE CAR ON THE HIGHWAY, THE RPMS ARE HIGHER THAN WHEN THE CAR IS DRIVEN IN TOWN OR WITHIN 30 MIN. ON HIGHWAY SO THE AC PROB. DOESN'T HAPPEN. THE DRIVER IS A MECHANIC. I CALLED THE DEALERSHIP ON APRIL 18, 2016 TO MAKE AN APPT. TO GET THEM TO FIX THE AC. ALSO THE DASH LIGHT COMES ON TO SAY SERVICE THE AIR BAG. HOPEFULLY IT WILL B FIXED THIS TIME, THE 3RD TIME! AS OF THIS DATE, I HAVE NO APPT.

KEY STICKS IN IGNITION AND WILL NOT COME OUT WHEN IN PARK. AT TIMES CAR WILL NOT EVEN SHUT OFF. . KEY WILL NOT COME OUT OF IGNITION UNLESS YOU RESTART THE CAR. HAVE MOVED THE SHIFTER AND STEERING WHEEL AND PUSHED THE KEY IN AS ADVISED BY DEALERSHIP. STILL NO

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG OFF WARNING INDICATOR ILLUMINATED WITH AN OCCUPANT PRESENT. THE VEHICLE WAS DRIVEN; HOWEVER, THE FAILURE PERSISTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

KEY STICKS IN IGNITION AND WILL NOT COME OUT WHEN IN PARK. AT TIMES CAR WILL NOT EVEN SHUT OFF. IGNITION WAS REPLACED UNDER WARRANTY. LESS THAN 3,000 MILES AND IT IS DOING IT AGAIN. KEY WILL NOT COME OUT OF IGNITION UNLESS YOU RESTART THE CAR. HAVE MOVED THE SHIFTER AND STEERING WHEEL AND PUSHED THE KEY IN AS ADVISED BY DEALERSHIP. STILL NOT WORKING. ALSO, STABLITRACK AND TRACTION CONTROL LIGHTS COME ON PERIODICALLY WHILE DRIVING, CAUSING THE CAR TO JUMP AND BUCK. DEALERSHIP ADVISED TO TURN OFF TRACTION CONTROL, BUT WHILE THE LIGHTS ARE ON AND THE CAR IS JERKING, YOU CANNOT DEACTIVATE. DEALERSHIP SAYS IT IS AN ENGINE MISFIRE PROBLEM BUT NOT SIGNIFICANT ENOUGH TO WARRANT TAKING CAR APART TO FIX.

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA SPORT. WHILE DRIVING 40 MPH, THE PARKING BRAKE LIGHT CONTINUED TO ACTIVATE AND THE CRUISE CONTROL CUT OFF WHEN THE BLINKER WAS ACTIVATED, WHICH DISENGAGED THE CRUISE CONTROL AND SLOWED DOWN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 36,000.

THIS CAR IS HAVING TRANSMISSION PROBLEMS. DRIVING STEADY BETWEEN 30-45MPH THE TRANSMISSION WILL JERK LIKE THE TORQUE CONVERTER IS HAVING PROBLEMS. DURING SLOW SPEED DRIVING SUCH AS A TRAFFIC JAM < 20MPH THE CAR WILL JERK INTO GEARS. DURING SLOW SPEEDS OF ABOUT 10MPH IF I STEP ON THE GAS THE CAR LAGS, NOSEDIVES A LITTLE, AND THEN TAKES OFF. GENERALLY SHIFTING IS VERY JERKY.

I WAS DRIVING, GOING AROUND 60 MPH ON THE HIGHWAY 684 TOWARDS WHITE PLAINS, NY. HEARD A VERY LOUD SOUND, RAISED MY EYES SLIGHTLY UPWARD TO THE RIGHT TO DISCOVER MY SUNROOF SHATTERED. SOME OF IT FELL INTO THE CAR LEAVING A HOLE . THE GLASS REMAINING, LOOKED AS THOUGH THERE WAS A PRESSURE BUILD UP INSIDE OF THE CAR BECAUSE IT IS RAISED TOWARDS THE ROOF OF THE CAR. I NOW WORRIED THAT ONCE I GET THE ROOF REPAIRED, THIS MAY HAPPEN AGAIN. LUCKILY, THE GLASS THAT FELL INTO THE CAR DID NOT COME DOWN ON MY HEAD, WHICH COULD HAVE CAUSED ME TO LOSE CONTROL OF THE CAR.

INTERMITTENT ELECTRICAL ISSUES WHILE IN MOTION OR AT STOPPED-WHEN USING THE TURN SIGNAL, CRUISE CONTROL, AND BRAKES THE ELECTRICAL PANEL (INCLUDING RADIO, DASH LIGHTS, AND SIGNALS TURN OFF FOR 3-5 SECONDS. AFTER TAKING THE CAPTIVA TO A CHEVROLET GARAGE, THEY SUSPECT THE POSITIVE AND NEGATIVE BATTERY CABLES ARE TO BLAME DUE TO MANY COMPLAINTS ON THIS VEHICLE TYPE. I HAVE NOT YET PROCEEDED WITH REPAIRS AT THIS TIME. THIS HAS BEEN OCCURRING SINCE APPROXIMATELY APRIL 2015.

ON WEDNESDAY, JULY 29, 2015 WHILE DRIVING HOME FROM WORK AROUND 5:30 PM MY CHARGING SYSTEM SIGNAL CAME ON AND MY AC STOPPED WORKING. I FIGURED THE CHARGING SYSTEM SIGNAL WAS AN INDICATION THAT MY AC HAD BROKEN AND I RESOLVED TO SCHEDULE AN APPOINTMENT FOR REPAIR. TEN (10) MINUTES AFTER THE CHARGING SYSTEM SIGNAL CAME ON MULTIPLE SIGNAL LIGHTS ON MY DASHBOARD STARTED FLASHING AND IMMEDIATELY MY CAR LOST ALL POWER AND STARTED DECELERATING. THIS OCCURRED WHILE I WAS DRIVING SEVENTY (70) MILES PER HOUR ON THE FREEWAY DURING RUSH HOUR TRAFFIC. I WAS ALSO IN THE FAR LEFT LANE OF A FOUR LANE HIGHWAY. BY THE GRACE OF GOD I WAS ABLE TO STEER MY CAR TO A RAMP WITHOUT BEING COLLIDING WITH ANOTHER CAR. AFTER EXITING THE FREEWAY I NARROWLY AVOIDED COLLIDING WITH A CAR THAT WAS IN FRONT OF ME AND I SWERVED JUST BARELY AVOIDING ROLLING INTO A DITCH. MY CAR CAME TO A HALT ALONG THE SIDE OF AN OFF-RAMP WHERE MY IT SAT FOR NEARLY TWO (2) HOURS, JUST BARELY OUT OF THE REACH OF EXITING TRUCKS AND CARS, AS I WAITED FOR AAA. I HAD MY CAR TOWED TO A HENDRICK CHEVROLET DEALERSHIP WHERE THE MECHANIC DETERMINED THAT MY ALTERNATOR WAS BROKEN AND NEEDED TO BE REPLACED. THE FEE WAS NINE HUNDRED FOURTEEN DOLLARS AND NINETY NINE CENTS ($914.99). I ASKED THE CHEVROLET DEALERSHIP WHY THIS HAPPENED AND IF I COULD HAVE DONE ANYTHING TO PREVENT IT. HE TOLD ME THAT THERE WAS NO WAY THAT A DEALERSHIP COULD HAVE DETECTED THAT THE ALTERNATOR WAS GOING BAD AND THAT FURTHER COMMENTED THAT HE WAS SURPRISED TO SEE THAT THE ALTERNATOR HAD GONE BAD WHEN MY CAR AT ITS LOW MILEAGE.

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT AFTER TURNING THE IGNITION SWITCH OFF AND BACK ON, THE VEHICLE LOST POWER AND THE SERVICE TRACTION CONTROL AND THE ABS SKID LIGHTS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. WHILE MAKING A RIGHT TURN AT 30 MPH, ALL THE LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. IN ADDITION, THE RADIO AND THE HEATING SYSTEM FAILED TO FUNCTION AS TEMPERATURE BELOW 40 WAS DISPLAYED ACROSS THE MESSAGE BOARD. IN ADDITION, THE CONTACT HAD TO MANUALLY OPEN THE DOORS IN ORDER TO ENTER THE VEHICLE. THE VEHICLE ALSO FAILED TO START AS THE THEFT ALARM INDEPENDENTLY ACTIVATED AND THE EMERGENCY BRAKE FAILED TO RELEASE. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT A THEFT MODULE MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE KEY FAILED TO DISENGAGE FROM THE IGNITION SWITCH AFTER THE VEHICLE WAS TURNED OFF. THE CONTACT STATED THAT THE RADIO WOULD SHUT OFF AND THE PARKING BREAK WARNING INDICATOR ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. HOWEVER, THE SPARK PLUGS, THE FUSES, AND THE RADIO WERE REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 48,000. ..UPDATED 09/03/15 *BF UPDATED 09/09/15*LJ *CN

RADIO GOES OFF WHEN USING THE TURN SIGNALS AND SOMETIMES DOES NOT COME BACK ON. HEADLIGHTS DIM WHEN OPEN/CLOSE WINDOWS, DASH BOARD LIGHTS FLICKER, PARKING BREAK SERVICE LIGHT GOES ON/OFF RANDOMLY, CAR IS COMPLETELY DEAD WHEN YOU TRY TO RESTART IT AND THE KEY GETS STUCK IN THE IGNITION. SOMETIMES CAR WILL RESTART OTHER TIMES IT NEEDS TO BE JUMPED TO START IT. BATTERY POSITIVE POST IS HOT TO THE TOUCH EVEN THOUGH CAR WAS DEAD FOR OVER 24 HRS.

FRONT PASSENGER AIR BAG LIGHT READING "OFF" WITH PASSENGER (130LBS+). HISTORY OF EVENTS THAT STILL HAVE NOT CORRECTED THE PROBLEM: OCT 3/14: WILLS CHEVROLET(GRIMSBY 37,255KM. VEHICLE BROUGHT IN, NO CODES FOUND. TOLD NOTHING THEY CAN DO UNLESS THEY SEE IT. OCT 16/14: LEGGET CHEV(BURLINGTON) 38,734KM. REPLACED FRONT PASSENGER SENSOR MODULE ***AS OF JUNE18 THIS PART HAS NOW BEEN REPLACED A SECOND TIME AND THE PROBLEM STILL PERSISTS*** DEC 8/14: LEGGET CHEV 42,541KM. REPLACED FRONT PASSENGER BELT BUCKLE APR 15/15: LEGGET CHEV. BROUGHT VEHICLE IN FOR SAME ISSUE, TOLD I DO NOT WEIGH ENOUGH (130LBS) AND SHOULD MAYBE SIT IN THE BACK SEAT, OR I AM NOT SITTING IN SEAT CORRECTLY. MAY 11/15: LEGGET CHEV 53,055KM. SAME ISSUE WITH PASSENGER AIR BAG LIGHT HAPPEND WITH MY HUSBAND IN THE SEAT (200LBS). REPLACED INSTRUMENT CLUSTER. CAR WAS HIT @ DEALER. JUNE 6/15: ISSUE PERSISTS *I AM PREGNANT AND DO NOT FEEL SAFE IN THIS VEHICLE* .UPDATED 07-16-15 *BF UPDATED 10/25/2017*CN

WAS DRIVING DOWN THE INTERSTATE WHEN MY AIRBAG LIGHT CAME ON. IT STAYED ON FOR 8 MILES THEN SWITCHED OFF. I WAS DOING APPROX 68 MPH WHEN IT CAME ON, TURNED OFF WHEN I SLOWED DOWN AT 50 FOR ROAD CONSTRUCTION. HAD JUST PICKED THE VEHICLE UP FROM THE DEALER THAT MORNING AFTER HAVING A REAR AXLE BOOT/SHAFT SOMETHING LIKE THAT REPLACED UNDER WARRANTY.

I GOT INTO MY CAR AND CLOSED THE DOOR. I DON'T RECALL IF I HAD PUT THE KEY INTO THE IGNITION YET, WHEN I HEARD A LOUD "BOOM" SOUND LIKE THAT OF A EXPLOSION. I TURNED AROUND AND LOOKED AT MY REAR WINDOW THERE WAS ABOUT A 1 FOOT WHOLE AND THE REMAINDER OF THE WINDOW IS SHATTERED WAITING TO CAVE IN. I GOT OUT AND LOOKED, THE FORCE BLEW THE MOLDING OFF ON THE LEFT SIDE OF THE WINDOW AND IT AND MULTIPLE PIECES OF SHATTERED GLASS WERE ON THE GROUND. MY NEIGHBORS AND I JUST STOOD THERE AND LOOKED BECAUSE WE HAD NEVER SEEN ANYTHING LIKE THAT BEFORE. THANKFULLY I HAD NOT PULLED OFF YET, AND NO ONE WAS INJURED.

VEHICLE DRIVEN IN HIGH TRAFFIC AREA WHEN WITHOUT WARNING SLOWLY LOST ALL POWER AND STALLED IN THE MIDDLE OF THE STREET. INITIAL ATTEMPT TO START VEHICLE FAILED. AFTER SEVERAL MORE ATTEMPTS THE VEHICLE STARTED ONLY TO GRADUALLY LOSE POWER AND STALLED AGAIN. ABLE TO ROLL VEHICLE OFF MAIN STREET ONTO SIDE STREET AND CALLED AAA. WHILE WAITING FOR AAA I DISCONNECTED BOTH POSITIVE AND NEGATIVE BATTERY CABLES WAITED 10 MINUTES AND RECONNECTED. VEHICLE STARTED BUT WHEN MOVED IT AGAIN LOST POWER AND STALLED. AAA ARRIVED AND THE VEHICLE STARTED AND WAS DRIVEN ONTO THE FLATBED. THE VEHICLE WAS TOWED TO MY HOME AND WHEN THE OPERATOR ATTEMPTED TO DRIVE THE VEHICLE OFF THE FLAT BED IT WOULD NOT START. AFTER SEVERAL ATTEMPTS THE OPERATOR WAS ABLE TO START AND DRIVE VEHICLE OFF THE FLAT BED. WE HAVE NOT DRIVEN THE CAR SINCE WE ARE UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. THIS SITUATION COULD HAVE HAD A TRAGIC ENDING HAD I BEEN HIT DURING THIS VEHICLE MALFUNCTION. *TR

MY 2012 CHEVROLET CAPTIVA SPORT 2LS IGNITION SWITCH IS FAULTY. THE KEY IS NOT REMOVABLE FROM IGNITION TO TURN VEHICAL OFF, IT STOPS IN THE ACCESSORY POSITION. SAFTY CONCERN IS THAT THE VEHICLE COULD POSSIBLY BECOME DISABLED NOT ALLOWING RESTART OF ENGINE OR INABILITY FOR THE KEY TO BE REMOVED CAUSING THE VEHICLE TO BE SHIFTED FORM PARK INTO GEAR. IT WOULD ALSO DRAIN THE POWER FROM THE BATTERY NOT ALLOWING IT TO BE RESTARTED. DEALERSHIP IS STATING THAT THERE WAS TO MUCH WEIGHT ON THE KEY RING, ONLY THE FACTORY KEY FOB IS ON THE KEY RING.

MY MOST RECENT PROBLEM WITH MY 2012 CHEVY CAPTIVA IS THE KEY WAS GETTING JAMMED IN IGNITION AND WOULD NOT RELEASE IMMEDIATELY. THIS WENT ON FOR APPROXIMATELY TWO WEEKS OR MORE. I TOOK VEHICLE IN FOR REPLACEMENT OF BRAKES ON 2/17/15. ON 2/18/15, LATER IN THE NIGHT, THE KEY WOULD NOT RELEASE FROM IGNITION AT ALL. I HAVE VEHICLE AT DEALER AS OF 2/20/15 TO DIAGNOSE THE PROBLEM AND AWAITING THE RESULTS. I AM CONCERNED THAT THIS IS THE SAME GM PROBLEM WITH IGNITION SWITCH FOR OTHER MODELS THAT ARE BEING "RECALLED." ALSO JUST FOR THE RECORD, I DID EXPERIENCE A PROBLEM WITH TRANSMISSION THAT NEEDED TO BE REPLACED UNDER WARRANTY AS WELL BACK IN 2014; AND PROBLEM WITH ALTERNATOR BACK IN 2013 ALSO HAD TO BE REPLACED UNDER WARRANTY. I ALSO NOTICE SOME HESITATION IN ACCELERATION, (SIMILAR TO A SLIGHT/FAINT PULL) ON OCCASIONS. NOT ENOUGH TO THINK ANYTHING SERIOUS, BUT DID OCCUR OFTEN ENOUGH IN 2014. *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA SPORT. THE CONTACTS STATED THAT WHEN THE CONTACT RELEASED THE EMERGENCY BRAKES, THE WARNING LIGHTS FOR THE PARKING BRAKE, SERVICE PARKING BRAKE, ABS, AND SERVICE TRACTION CONTROL INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS. BOTH TIMES THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,862.

I HAD THE EXACT SAME ELECTRICAL PROBLEM AS THE PREVIOUS PERSON. TWICE NOW, WHILE DRIVING THE CHECK ENGINE LIGHT WOULD FLASH, THE RADIO WOULD GO DEAD AND ALL KINDS OF LIGHTS ON THE DASH WOULD COME ON. CAR MADE IT TO THE HOUSE. COULD NOT TAKE THE KEY OUT OF THE IGNITION. WOULD NOT RESTART. AFTER ABOUT 15 / 20 MINS, THE CAR WOULD START AND EVERYTHING WOULD BE FINE. TOOK IT TO THE DEALER BOTH TIMES, BUT THEY LOOKED AT ME AS IF I WERE CRAZY. THEY KEPT CAR FOR A WEEK AT A TIME AND COULD NOT REPLICATE THE ISSUE. THEY WERE AS STUMPED AS ME. GOOD TO HEAR THAT MY CAR ISN'T THE ONLY ONE TO DO THIS. IT'S BEEN SEVERAL MONTHS SINCE THE LAST INCIDENT. HOPEFULLY IT HAS GONE AWAY. *TR

CAR WAS DRIVING FINE WENT INTO A STORE CAME OUT KEYLESS ENTRY WOULD NOT WORK, OPENED DOOR WITH KEY AND CAR WOULD NOT START. CALLED FOR A JUMP BUT BEFORE THE PERSON CAME THE CAR STARTED OUT OF THE BLUE. I NEVER ATTEMPTED TO START THE CAR AGAIN BUT HAD INADVERTENTLY LEFT THE SWITCH TO THE ON POSITION. I TOOK THE CAR INTO GOOD CHEVROLET FOR SERVICE AND WAS TOLD THAT MY CAR'S BRAINS WERE BASICALLY SCRAMBLED. I WAS TOLD THAT THE PCM, BANK 1 SENSOR 2 OXYGEN SENSORS WERE REPLACED AND THAT ALL CODES WERE CLEARED AND THAT THE REPAIR WAS VERIFIED. I PICK THE CAR UP ON 8/14/14 DROVE IT ON 8/15/14 AND THE SAME THING HAPPENED AGAIN ONLY THIS TIME THE KEY WOULD NOT COME OUT OF THE IGNITION AND ALL POWER WAS LOST. AGAIN I SAT THERE AND WAITED AND ABOUT 15-20 MINUTES LATER THE CAR STARTED. THIS TIME THE CAR SHOW ADDITIONAL ISSUES. THE LIGHTS WHERE THE RPMS ARE SHOWN FLICKERS ON AND OFF, THE CAR SPUTTERS, TRYING TO GET UP TO A CERTAIN SPEED IS TAXING AND WHEN I PUT THE CAR IN REVERSE THERE IS A RATTLING COUPLED WITH A SQUEALING SOUND. TODAY IS 8/16/14 AND I WILL BE TAKING THE CAR BACK INTO GOOD CHEVROLET ONCE AGAIN FOR SERVICE. I CAN ONLY HOPE THAT THEY WILL REPAIR THE CAR THIS TIME AND THAT I DO NOT HAVE SOME MAJOR ISSUE AFTER THE WARRANTY PERIOD AS THERE IS CLEARLY SOMETHING WRONG WITHIN THE CAR'S ELECTRICAL OR COMPUTER COMPONENTS. *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA SPORT. WHILE DRIVING VARIOUS SPEEDS, THE TRACTION CONTROL AND SERVICE STABILITY TRACK INDICATORS ILLUMINATED. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

I BOUGHT THE SUV IN DEC. 2013. SINCE THIS TIME THE CAR HAS FAILED TO START TWICE. EACH TIME I HAD THE BATTERY BOOST AND THE CAR STARTED. I HAVE TAKEN THE TRUCK INTO MUNDAY CHEVERLOT. CHEVY AUTO MECHANICS AND OTHERS HAVE SAID MY BATTERY IS GOOD AND THEY DO NOT KNOW WHY THIS IS HAPPENING. WHEN THE SUV DOES NOT START I CANNOT REMOVE THE KEY. I TRY TO START THE CARS AND NOTHING HAPPENS. WHEN THIS HAPPENS I TRY TO REMOVE THE KEY AND I CANNOT. THE KEY SWITCH WILL NOT GO TO THE LOCK POSITION THEREFORE I CANNOT REMOVE THE KEY. THE REPRESENTATIVE AT THE DEALERSHIP TOLD ME I AM NOT SUPPOSE TO BE ABLE TO REMOVE THE KEY IN THIS TYPE OF SITUATION. NO ONE CAN TELL ME WHY OR WHAT TO DO WHEN THIS PROBLEM OCCURS. *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA SPORT. THE CONTACT STATED WHILE MAKING A LEFT OR RIGHT TURN THE SUN VISOR HIT HER IN THE HEAD. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO REPLACED THE SUN VISOR BUT THAT DID NOT REMEDY THE ISSUE. THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE AGAIN UNDER THE WARRANTY. THE FAILURE MILEAGE WAS 26,000.