EN

2012 Dodge Durango SUV 2WD

10
Recalls
588
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 22.8%

Complaints
Recalls

588 Complaints

for 2012 DODGE DURANGO
12/02/2021
Components: AIR BAGS
Incident Date: 11/21/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4SDJDT6CC******
Summary

Hard, front collision with deer, spun several times before rolling over a couple times down a small hill. Side air bags deployed but front did not deploy resulting in severer and additional driver injuries including but not limited to chest contusions, spleen hematoma and concussion. He was hospitalized and has a long road ahead. Car was totaled and towed. Insurance company has it now. They and responders are aware front air bags did not deploy.

11/08/2021
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 1c4sdjet9cc******
Summary

I had just picked my car up from getting brakes and an inspection (obviously passed). I was driving home and there was smoke from under the hood with an electrical fire smell. My dash went crazy then I completly lost power. I had no stearing or brakes- couldn't even put on my hazards or roll down the window down to tell cars behind me to pass me. I immediatly called the garage that had just done the work to get it towed. They called today and told me that the alternator blew up and fried the battery and possible the computer (tip module??) I looked up recalls and noticed that there has been problems with this happening but my VIN didn't come up for this. I just wanted to check into the recall before I spent thousands of dollars.

10/20/2021
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
Incident Date: 08/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1c4sdjet1cc******
Summary

I purchased my 2012 Dodge Durango two years ago and it has been one of the most stressful issues I have ever hadz. Two days after purchasing it all the lights lit up my dash board the head lights wouldn’t go on the heater or air wouldn’t work and my windows in front would not roll down. This usually happens when I start it in the morning but it also will happen when I’m driving I almost got into a accident on the HWY at 530 in the morning coming to work when my head light just shut off. It has been back to the deal shop I bought it 3 dodge dealer ships and my personal mechanic and they can not find out what the issue is. Over the past two years it has been in the shop bout 10-15 times It has been parked more than I have been able to drive it. I am in a loan I can not get out of.

09/23/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT3CC******
Summary

The contact owns a 2012 Dodge Durango. The contact received a recall notification for NHTSA Campaign Number: 19V813000 (Electrical System) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated while driving 65 MPH, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact veered to the side of the road. The dealer was notified of the failure and informed the contact that they were overbooked and could complete the recall repair in two months. The contact stated that the failure had been recurring while driving. The contact also stated that the vehicle would no longer start. The contact stated that he contacted a second dealer Bloomington Chrysler Jeep Dodge Ram (8000 Penn Ave S, Bloomington, MN 55431) who informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 138,000. Parts distribution disconnect.

09/22/2021
Components: ELECTRICAL SYSTEM
Incident Date: 06/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET6CC******
Summary

The contact owns a 2012 Dodge Durango. The contact stated the vehicle would fail to start. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated while driving 55 MPH, the vehicle inadvertently stalled. The contact stated that as he attempted to turn the steering wheel, the steering wheel was firm. There were no warning lights illuminated. The contact stated he forcefully steered the steering wheel and veered to the side of the road. The contact stated he was able to restart the vehicle after several attempts. The vehicle was taken to the dealer and the fuel relay switch was bypassed as temporary remedy for the recall as per the manufacturer's instructions; however, the failure persisted. The vehicle was taken back to the dealer who informed the contact that they could no longer assist as the parts for the recall repair were not available. The dealer also informed the contact that the manufacturer only provided one part per month for the recall repair. The contact stated that he contacted several unknown dealers who advised as the first dealer. The contact also stated the camera that worked in conjunction with the cruise control had malfunctioned. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The manufacturer was made aware of the failure and advised the contact that they could not assist. The manufacturer referred the contact to the dealer. The vehicle was not repaired. The approximate failure mileage was 71,000.

09/21/2021
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET9CC******
Summary

Had the recall for shutting down repair again and still having the same problem. I've spent over $2000 In diagnosed fees with dealership and private shops and still having the same problem. Yes the fuel pump relay was replaced 2 times. Still having the same problem it will start back up but locks the steering wheel to where you can't turn it. Which almost was in a accident but was able to stop before. It's happens every month but was told not to bring it back to the dealership as they cant find the problem as all recalls were repaired.

08/12/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG8CC******
Summary

The contact owns a 2012 Dodge Durango. The contact received a recall notification for NHTSA Campaign number: 19V813000 (Electrical System). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.

08/01/2021
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 07/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 1c4rdjag1cc******
Summary

My power locks and windshield wiper fluid pump stopped working. I took the vehicle to the nearest dealership over an hour away. After many days and an expensive car rental, the TIPM needed replacing. After researching this issue, it is DIRECTLY correlated to a dangerous issue that resulted in a lawsuit in 2015. Additionally, the recall associated with the TIPM is not fixable at this point because Dodge doesn't have parts. So, the TIPM I was given in this repair is dangerous. This was a $1067 repair for a vehicle that has 80k miles.

07/28/2021
Components: TIRES
Incident Date: 07/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJEG0CC******
Summary

Was driving on Hwy at 65 mph. Rear drivers side tire blew out. Sidewall split and cause the tread to detach. Caliber Collision has pictures of the damage. I had to immediately pull to the side of a busy hwy at dusk. Just managed to get off the road. Called 911 but they didn’t stop to talk to us. AAA towed me to Caliber Collision. Total damages were $10,587.67. Car was totaled by USAA insurance. No warning ahead of time and the tire was 3 years old. Less than 25,000 miles put on it. Warning came on as I was pulling over after the flat but it was too late. Now I have an accident on my record when I only collided with the ground by the flat.

07/28/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG4CC******
Summary

I am trying to submit a report that a Dealer is not providing me service for a recall but there isn't a link to do so, only a missive telling me that i should. I am being told by the dealer that the parts to fix the Fuel pump relay problem on the 2012 Dodge Durango are in a National shortage at the moment but they will not provide me with documentation that proves this so i am unable to ship my vehicle home.

07/22/2021
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 1c4rdhag8cc******
Summary

Vechile stalls and unable to shift to drive freely

06/30/2021
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1c4sdjdt0cc******
Summary

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure listed in the recall on several occasions. The failure mileage was unknown. Parts distribution disconnect.

06/28/2021
Components: ELECTRICAL SYSTEM
Incident Date: 06/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT4CC******
Summary

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA for assistance. The contact experienced a failure while driving the vehicle at an undisclosed speed. The failure mileage was 130,800. Parts distribution disconnect.

06/16/2021
Components: POWER TRAIN,ENGINE
Incident Date: 03/28/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4SDJDT2CC******
Summary

Lifter and limp mode problems. There is noise comming from engine. Took to shop and found out reason for noise and low power was lifters and is a very common problem. What brought the safety thing up is wife was in accident in March because couldn't get out of way quick enough. Had vehicle towed to shop from accident site and body repair. Thought was just a fluke and had damage repaired and noticed a ticking and power problems immediately after accident repair. Took to dodge dealer and found out common problem with the lifters cam and limp mode. Had at same repair shop for other recall 2 months prior for recall and inspection with no noise or issues.

06/11/2021
Components: ELECTRICAL SYSTEM
Incident Date: 06/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG5CC******
Summary

The contact owns a 2012 Dodge Durango. The contact received a recall notification for NHTSA Campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

06/09/2021
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1c4rdjag3cc******
Summary

The contact's spouse owns a 2012 Dodge Durango. The contact stated that while driving at various speeds, the stalled with the check engine warning light flashing on the instrument panel. The contact stated that the vehicle would eventually restart after multiple attempts. The contact had taken the vehicle to the dealer where he was informed that the vehicle was included in NHTSA Campaign Number: 19V813000 (Electrical System) however, the part for the recall repair was not yet available. The dealer installed a temporary fuel pump relay inside and stated that he would be notified once the permanent fix was available. Eight months later, the contact stated that the temporary fuel pump failed while his spouse was driving at 40 MPH. Due to the failure, the contact had the vehicle towed to the dealer where it remained in their possession. The manufacturer was notified of the failure and offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 93,000. Parts distribution disconnect.

05/13/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG9CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) AND HAD THE RECALL REPAIR PERFORMED AT EARNHARDT CHRYSLER DODGE JEEP RAM (1521 E. DRIVERS WAY, GILBERT, AZ 85297). THE VEHICLE WAS REPAIRED HOWEVER, UPON RETRIEVING THE VEHICLE, THE VEHICLE STALLED WITH AN ABNORMAL GASOLINE ODOR. THE VEHICLE WAS TAKEN BACK TO EARNHARDT CHRYSLER DODGE JEEP RAM (1521 E DRIVERS WAY, GILBERT, AZ 85297) WHERE IT WAS DIAGNOSED WITH THE FUEL PUMP NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 153,000.

05/10/2021
Components: ELECTRICAL SYSTEM
Incident Date: 12/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT4CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. LUTHER BROOKDALE CHRYSLER JEEP DODGE RAM (8188 BROOKLYN BLVD, BROOKLYN PARK, MN 55445, (612) 326-3931) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

05/03/2021
Components: UNKNOWN OR OTHER,LANE DEPARTURE
Incident Date: 05/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHET1CC******
Summary

THIS CAR IS A DANGER TO EVERYONE. IT RANDOMLY CUTS OFF SHUTOUT WARNING. I TOOK IT TO A MECHANIC SHOP AND THEY ADVISED THERE WAS A RECALL THAT CAUSES THE CAR TO STALL OUT AND I NEEDED TO TAKE IT TO THE DEALERSHIP TO HAVE THE WORK DONE. I TOOK IT TO THE DEALERSHIP WHO SAID THEY COMPLETED THE WORK AND WE LEFT. LESS THAN A WEEK LATER THE CAR IS STILL RANDOMLY CUTTING OFF. IT CUTS OFF WITHOUT WARNING WHILE DRIVING OR AT COMPLETE STOP. IT ALMOST CAUSED ME TO HAVE AN ACCIDENT BECAUSE THE CAR STALL AND LOCKED UP SO I COULDN'T TURN TO AVOID HITTING ANYTHING. THANKFULLY THE CAR WAS ABLE TO A LOW TO A STOP BEFORE HITTING Q CURB AND GOING INTO A DITCH. AFTER THE CAR STALLS IBHVE TO OUT THE CAR IN PARK, TURN THE KEY OFF AND CRANK THE CAR BACK UP AND IT STARTS TO DRIVE. THE PROBLEM IS IBHAVE NO CLUE WHEN ITS GOING TO DON'T AGAIN AND NO ONE CAN TELL ME WHY THE ISSUE IS HAPPENING. IT HAS HAPPENED AT LEAST 7 TIMES SINCE GETTING THE RECALL WORK COMPLETED LESS THAN A MONTH AGO. IT HAPPENS BOTH WHILE DRIVING AND STATIONARY. IT HAPPENS WHILE DRIVING STRAIGHT OR TURNING. SO FAR I HAVE BEEN LUCKY ENOUGH FOR IT NOT TO HAPPEN ON THE HIGHWAY AS I'M SCARED TO DRIVE IN THE HIGHWAY BECAUSE I WOULD PROBABLY DUE DUE TO AN ACCIDENT IF THIS HAPPENS AT A HIGH RATE OF SPEED IN A HIGHWAY. THE LATEST INCIDENT HAPPENED TODAY 5/3/2021.

04/30/2021
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 02/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET9CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE FUEL PUMP RELAY WAS PREVIOUSLY REPLACED UNDER RECALL. THE CONTACT STATED THAT RECENTLY WHILE DRIVING APPROXIMATELY 45-50 MPH, THE VEHICLE STALLED WITHOUT WARNING. ZEIGLER CHRYSLER DODGE RAM (3939 STADIUM DR, KALAMAZOO, MI 49008, 269-290-1152) WHO HAD PERFORMED THE RECALL REPAIR WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

04/13/2021
Components: SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 04/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG9CC******
Summary

I RECENTLY PURCHASED A VEHICLE MARCH 2, 2021. I NOTICED THAT THE VEHICLE HAS 3 RECALLS. THE DEALER THAT I PURCHASED THE VEHICLE FROM DIDN'T HAVE ANY IMMEDIATE AVAILABILITY TO FIX THE VEHICLE. SO I MADE AN APPOINTMENT WITH DODGE DEALERSHIP. MY CAR WAS AT FACILITY 2 DAYS. ONCE I PICKED UP VEHICLE THEY INFORMED ME THEY COULDN'T FIX TWO OF THE RECALLS. JASON ( SERVICE GUY) INFORMED ME THAT HE WOULD UPDATE ME. WELL A MONTH LATTER HE TELLS ME THAT THE PARTS AREN'T THERE YET . CHRYSLER HASN'T RELEASED THE PARTS YET.

04/09/2021
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 03/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHET0CC******
Summary

THE FORWARD CRASH WARNING SHUTS OFF AUTOMATICALLY WHILE I'M GOING DOWN THE ROAD. IT ALSO GETS STUCK IN PARK IF THIS HAPPENS WHILE I'M SITTING STILL. I HAVE TO RESTART THE CAR TO GET IT OUT OF GEAR. IT ALSO RANDOMLY TELLS ME THAT ADAPTIVE CRUISE IS NOT AVAILABLE

04/06/2021
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 04/03/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4RDJAG3CC******
Summary

A FIRE STARTED IN THE BATTERY COMPARTMENT UNDER THE PASSENGER SEAT. WHILE THE CAR WAS PARKED IN THE GARGE AND TURNED OFF. NO ONE WAS IN THE VEHICLE. ABOUT 45 MINUTES AFTER THE FIRE WAS EXTINGUISHED, THE PASSENGER SEAT AIRBAG DEPLOYED.

04/01/2021
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT0CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. AFTER THE VEHICLE WAS RESTARTED, THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SPORT CHRYSLER JEEP DODGE LOCATED AT 200 E. CHESTNUT ST, FORT BRAGG, CA 95437, WHO DIAGNOSED THAT THE FUEL PUMP RELAY WAS FAULTY. THE FUEL PUMP RELAY WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,300.

03/31/2021
Components: ELECTRICAL SYSTEM
Incident Date: 11/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG6CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NAPLETON'S MID RIVERS CHRYSLER DODGE JEEP RAM (44951 VETERANS MEMORIAL PKWY, SAINT PETERS, MO 63376, (636) 242-1471) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/19/2021
Components: ELECTRICAL SYSTEM
Incident Date: 03/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET7CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO DAN WELLE CHEVROLET BUICK CHRYSLER DODGE JEEP RAM (1505 MAIN ST S, SAUK CENTRE, MN 56378) FOR THE RECALL REPAIR HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED. THE CONTACT INFORMED THE DEALER OF THE FAILURE AND THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

03/13/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 05/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG7CC******
Summary

SATELLITE RADIO/CD PLAYER SOUNDS GOES IN AND OUT, REGULAR FM/AM DOES NOT WORK AND THIS IS THE SECOND TIME GETTING IT FIXED

03/12/2021
Components: ENGINE
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAGXCC******
Summary

MISFIRE CYLINDER 2 CODE WON'T GO AWAY EVEN AFTER CHANGING SPARK PLUGS AND COIL PACK

03/11/2021
Components: ELECTRICAL SYSTEM,ENGINE,LANE DEPARTURE
Incident Date: 03/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJETXCC******
Summary

MY WIFE WAS DRIVING HER 2012 DURANGO AND THE BATTERY LIGHT CAME ON AND BLIND SPOT WARNING WAS GOING OFF. THE ENGINE STARTED MAKING A LOUD NOISE. SHE WAS 2 MILES FROM HOME, SO I TOLD HER TO DRIVE HOME AND TAKE MY TRUCK. WHEN I GOT HOME I INVESTIGATED THE ISSUE. WITHIN 1 MINUTE OF ME IDLING THE ENGINE TO LISTEN FOR WHERE NOISE THE ALTERNATOR STARTED SMOKING AND INTERNAL WERE GLOWING RED.

03/08/2021
Components: ENGINE
Incident Date: 09/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAGXCC******
Summary

CHECK ENGINE LIGHT CAME ON. CODE FOR CYLINDER 2 MISFIRE. I'VE CHANGED THE COIL PACKS AND SPARK PLUGS. A DAY LATER LIGHT CAME BACK ON FOR SAME CODE.

03/04/2021
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Incident Date: 02/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET4CC******
Summary

WHILE MY WIFE WAS DRIVING THE DURANGO THE BATTERY LIGHT CAME ON. SOON AFTER THE BATTERY LIGHT CAME ON EVERYTHING SHUT OFF. WEREN'T ABLE TO START IT OR DO ANYTHING. CHECKED TO SEE IF MY VEHICLE WAS ONE WITH AN ALTERNATOR RECALL AND IT ISN'T. REPLACED THE ALTERNATOR TWICE A NEW BATTERY AND STILL CAN'T DRIVE THE VEHICLE BECAUSE THE PUT THE VOLTAGE REGULATOR IN THE PCM AND I GUESS WHEN IT ALL SHUT DOWN ON MY WIFE IT MESSED THAT UP. SHE WAS IN MOTION WHILE THE LIGHT CAME ON AND WAS DRIVING ON A CITY STREET BUT LUCKILY SHE WASN'T FAR FROM HOME.

03/02/2021
Components: ELECTRICAL SYSTEM
Incident Date: 03/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET5CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO FREELAND CHRYSLER DODGE JEEP RAM (5800 CROSSINGS BLVD, ANTIOCH, TN 37013) HOWEVER, THE VEHICLE WAS NOT REPAIRED BECAUSE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT DEALERS WERE RECEIVING A LIMITED AMOUNT OF PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/01/2021
Components: ELECTRICAL SYSTEM
Incident Date: 02/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET1CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE START TO LOSE POWER CAUSING SEVERAL ELECTRICAL ISSUES. THE CONTACT BELIEVED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE CHECK ENGINE LIGHT AND BATTERY LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO EAST HILLS CHRYSLER JEEP DODGE RAM SRT (2300 NORTHERN BLVD, GREENVALE, NY 11548) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ALTERNATOR AND BATTERY WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT RECALLS WERE VIN SPECIFIC. THE FAILURE MILEAGE WAS APPROXIMATELY 165,400.

02/27/2021
Components: SUSPENSION
Incident Date: 02/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT1CC******
Summary

WE PUT OUR DURANGO AWAY EACH WINTER AND DOESN'T GET DRIVEN UNTIL WE BRING IT OUT IN THE SPRING. 2 YEARS AGO I PULLED IT OUT IN THE SPRING. I FOUND 2 OIL PUDDLES WHERE THE REAR WHEELS SAT. ALL THE OIL HAD LEAKED OUT OF THE REAR SHOCKS. I HAD THEM REPLACED BY MY MECHANIC AT A COST OF $450 EACH, USING DODGE ORIGINAL PARTS. I WENT INTO OUR GARAGE A WEEK AGO (FEB 18TH 2021) AND FOUND THE LEFT REAR SHOCK HAD LET GO AGAIN, ANOTHER PUDDLE ON THE GARAGE FLOOR. IF THESE LET GO WHEN YOU ARE DRIVING, THE VEHICLE BOUNCES VIOLENTLY. I KNOW THIS BECAUSE I HAVE DRIVEN IT THAT WAY FOR ABOUT 10 MILES TO OUR MECHANIC, I HAD ALL I COULD DO TO HANG ONTO IT.

02/12/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/16/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4SDJDT1CC******
Summary

I HAD JUST MADE IT THROUGH AN INTERSECTION AND WAS A FEW MILES FROM HOME. SOMETHING SMELLED A LITTLE "HOT" EVEN THOUGH I DIDN'T HAVE THE RADIO, HEAT OR ANY EXTRA CONTROLS. SUDDENLY, ALL OF THE LIGHTS ON THE DASH BEGAN FLASHING AT ME AND I BEGAN LOSING POWER OF THE VEHICLE. I COULDN'T EVEN PUT MY WINDOWS UP. I PULLED TO THE SIDE AS FAST AS I COULD BEFORE LOSING ALL POWER, INCLUDING MY BLINKERS TO WARN OTHER CARS. I HAD TO CALL AAA FOR A TOW AND THEY HAD TO USE A BYPASS TO GET THE CAR IN NEUTRAL TO EVEN TOW IT. THEY ATTEMPTED TO CHARGE THE CAR AND THE CHARGING PACK GOT EXTREMELY HOT AS IF IT WAS GOING TO CATCH FIRE TO THE POINT HE HAD TO DISCONNECT IT. MEANWHILE, A LOCAL FIRE DEPARTMENT CREW WAS RETURNING TO THEIR STATION WITH AN AMBULANCE AND STOPPED TO HELP SLOW DOWN TRAFFIC ON THE BUSY ROAD. ONE OF THE FIREMAN NOTICED SPARKS COMING FROM THE ALTERNATOR AREA. THAT'S WHEN EVERYTHING WAS DISCONNECTED AND TOWED FOR REPAIRS. FAST FORWARD, THE ALTERNATOR AND BATTERY WERE REPLACED AND THE VEHICLE IS STILL NOT FUNCTIONING. THE MECHANIC HAS NOT BEEN ABLE TO GET THE CAR RUNNING AGAIN.

02/03/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET4CC******
Summary

DODGE HAS ISSUES A RECALL TO THE FUEL PUMP RELAY. IN THE RECALL LETTER IS STATES "A VEHICLE ENGINE STALL WHILE DRIVING CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING". I'VE CALLED THE DEALER AND TOLD THE RECALL PARTS ARE ON BACKORDER AND WOULD ARRIVE IN 2-3 WKS. I CALLED, THE PARTS ARE RESTRICTED MEANING THEY ARE ONLY SHIPPING 1 PART PER DEALER PER WEEK AND TALKING TO THE PARTS MANAGER MY CAR WILL NOT RECEIVE IT'S RECALL PARTS FOR MONTHS OUT. MY CAR IS UNRELIABLE AND UNSAFE TO DRIVE IN WINTER CONDITIONS IN CHICAGO. THIS IS COMPLETELY ABSURD. DODGE CUSTOMER SERVICE PROVIDED ABSOLUTELY NO REMEDIES AFTER TALKING WITH A CUSTOMER SERVICE MANAGER.

02/02/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/27/2021
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE FUEL PUMP RELAY SWITCH WAS REPLACED UNDER NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT A WEEK AFTER THE REPAIR, THE STARTED TO EXPERIENCE FAILURES WITH THE FUEL PUMP. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING LOT AT LESS THAN 5 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT PLACED THE VEHICLE INTO PARK AND THEN TURNED THE VEHICLE OFF AND BACK ON. THE VEHICLE REVVED UP AND FAILED TO START. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL SYSTEM WARNING LIGHT WAS ILLUMINATED. THE CONTACT TOWED THE VEHICLE TO MTN VIEW CHRYSLER DODGE JEEP RAM (6276 ALABAMA HWY, RINGGOLD, GA 30736; (706) 935-2328). THE DEALER INFORMED THE CONTACT THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000. THE VIN WAS NOT AVAILABLE.

02/02/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT4CC******
Summary

THIS VEHICLE HAS HAD INTERMITTEN NO START AND STALL CONDITIONS WHILE DRIVING SINCE DECEMBER 2019. IT SEEMS TO QUIT WHEN SLOWING DOWN FOR A TURN, THIS HAS LEFT MY WIFE WITH A DEAD VEHICLE IN ONCOMING TRAFFIC. THIS HAS BEEN RECALLED 2 PREVIOUS TIMES AND REPAIRED BUT THE REPAIRS HAVE NOT HELPED. DECEMBER OF 2020 DODGE FINALLY CAM UP WITH A FIX FOR THE LATEST V62 RECALL AND WE HAD THE VEHICLE FIXED. 2 WEEKS LATER IT STARTED HAPPENING AGAIN. I WOULD THINK 3 RECALLS AND REPAIRS FOR THE SAME PROBLEM WOULD BE ENOUGH TO REMEDY THE SITUATION. THIS 3RD FIX TOOK 12 MONTHS!! I WANTY DODGE TO DO SOMETHING ABOUT THIS VEHICLE OR BUY IT BACK SO NOBODY ELSE GETS KILLED WHILE DRIVING IT. THIS VEHICLE HAD A NO SELL ORDER ON IT SO I AM STUCK WITH IT.

01/26/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET3CC******
Summary

FUEL PUMP RELAY NHTSA V62, 19V-813 WHILE PRESSING THE ELECTRONIC IGNITION SWITCH TO START MY VEHICLE, MY VEHICLE WENT INTO A NO-START CONDITION WHERE THE VEHICLE CRANKED SEVERAL TIMES BEFORE STALLING OUT COMPLETELY. AFTER PRESSING THE ELECTRONIC IGNITION SWITCH TO THE OFF POSITION AND OPENING-UP MY DRIVER'S DOOR TO RESET THE VEHICLE. I WAS ABLE TO PRESS THE ELECTRONIC IGNITION SWITCH AGAIN AND START MY VEHICLE. THIS IS CONCERNING BECAUSE I HAVE HAD THE LATEST V62 RECALL REPAIR DONE CORNING THIS MATTER.

01/13/2021
Components: ELECTRICAL SYSTEM
Incident Date: 10/03/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4SDHETXCC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING 50 MPH, THE CHECK ENGINE AND BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE BEGAN TO LOSE POWER. THE CONTACT WAS ABLE TO PULL INTO A PARKING LOT BUT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND WHILE INSPECTING UNDER THE HOOD NOTICED THAT THE ALTERNATOR HAD CAUGHT ON FIRE. THE CONTACT CALLED THE FIRE AND POLICE DEPARTMENT BUT THE FIRE EXTINGUISHED ON ITS OWN BEFORE FIRE MARSHALS ARRIVED ON SCENE. A POLICE/FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT WAS INFORMED THAT IF SHE WOULD HAVE CONTINUED DRIVING, THE ENTIRE VEHICLE WOULD HAVE CAUGHT ON FLAMES. THE VEHICLE WAS TOWED TO LOCAL DEALER RALPH SELLERS CHRYSLER DODGE JEEP RAM (14215 AIRLINE HWY, GONZALES, LA 70737 (225) 529-9160) WHERE IT WAS DIAGNOSED WITH NEEDING THE ALTERNATOR REPLACED DUE TO AN INTERNAL SHORTAGE. THE VEHICLE WAS REPAIRED HOWEVER, UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,923.

12/08/2020
Components: AIR BAGS
Incident Date: 11/28/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4SDHCT0CC******
Summary

ON NOV 28 2020 I WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT IN MY 2012 DODGE DURANGO. I WAS TRAVELING ABOUT 45 MPH ON A DRY 2 WAY ROAD, WHEN ANOTHER VEHICLE PULLED OUT IN FRONT OF ME AND I WAS UNABLE TO AVOID A COLLISION. THE ACCIDENT WAS BAD ENOUGH TO FLIP THE OTHER VEHICLE AND CAUSE THEIR AIRBAGS TO DEPLOY BUT THE AIRBAGS IN MY VEHICLE DID NOT DEPLOY. THIS CAUSED ME AND MY PASSENGER TO HAVE NO PROTECTION, OTHER THAN THE SAFETY RESTRAINTS. BOTH HAVE SUFFERED HEAD, NECK AND BACK INJURIES. IN THIS ACCIDENT DUE TO THE AMOUNT OF FRONT END DAMAGE, THE AIRBAGS SHOULD HAVE DEPLOYED. NOT SURE IF THERE WAS A FAULTY SENSOR OR IF MY VEHICLE SHOULD HAVE BEEN APART OF THE AIR BAG RECALL LIST, LIKE MY 2 OTHERS. BUT LIVES WERE AT STAKE AND COULD HAVE BEEN LOST. *TR

11/16/2020
Components: ELECTRICAL SYSTEM
Incident Date: 11/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG9CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER,T HE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. SALISBURY'S CHRYSLER DODGE JEEP RAM (13939 AIRLINE HWY, BATON ROUGE, LA 70817, (225) 926-8800) WAS CONTACTED AND CONFIRMED PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

11/16/2020
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG8CC******
Summary

THE VEHICLE HAS HAD AN OPEN RECALL FOR OVER A YEAR ABOUT THE FUEL PUMP RELAY. MY VEHICLE HAS STOPPED RUNNING A FEW TIMES WHILE BEING DRIVEN ON THE FREEWAY. AT FIRST, IT WAS ABLE TO RESTART AFTER A FEW MINUTES. THEN, THE VEHICLE DID NOT START AT ALL. DODGE SAYS THEY STILL DO NOT HAVE THE PROPER RECALL REPAIR PART MADE YET AND WOULD STILL REPLACE IT WITH THE CURRENT PART THAT HAS BEEN RECALLED. I DID NEED TO HAVE THAT DONE TO BE ABLE TO DRIVE. AFTER 2 MONTHS OF DRIVING AN 80 MILE DAILY ROUND TRIP TO WORK AND HOME, IT HAS STOPPED RUNNING AGAIN. I HAVE CALLED DODGE AND TRIED TO GET THE VEHICLE TOWED AND FIXED PROPERLY BUT THEY ACT LIKE IT IS NOT THEIR COMPLETE CONCERN. THEY ARE CURRENTLY NOT PROVIDING TOWING OR A RENTAL. THIS IS VERY UNACCEPTABLE FOR A MANUFACTURER TO POST A RECALL AND THEN NOT GET IT PROPERLY FIXED IN OVER A YEAR TIME FRAME.

11/10/2020
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHDT5CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO SEASIDE CHRYSLER DODGE JEEP RAM (3 GEARY PLAZA, SEASIDE, CA 93955; (831) 394-6666) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE VEHICLE ALSO STALLED WHILE DRIVING ON SEVERAL OCCASIONS. THE CONTACT WAS RESTARTED ON SOME OCCASIONS AND ON OTHERS, THE VEHICLE HAD TO BE TOWED. THE APPROXIMATE FAILURE MILEAGE WAS 87,230. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/30/2020
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
Incident Date: 10/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT7CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GLADSTONE DODGE CHRYSLER JEEP & RAM (5610 N. OAK TRAFFICWAY, GLADSTONE, MO 64118, (816) 455-3500) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER, TURNED OFF THE VEHICLE, AND WAITED FOR APPROXIMATELY 45 MINUTES TO RESTART THE VEHICLE. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE FUEL PUMP RELAY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.

10/26/2020
Components: SEATS
Incident Date: 10/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDGXCC******
Summary

AS DRIVING DOWN THE ROAD MY PASSENGER SIDE HEADREST DEPLOYED INTO THE BACK OF MY PASSENGER'S HEAD.*DT CONSUMER HAD A WHIPLASH. DEALER WAS CONTACTED.*JB

10/26/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG7CC******
Summary

MY VEHICLE HAD A ALTERNATOR RECALL RECALL DATE WAS ISSUED ON JULY 10, 2017 I HAD MY LOCAL DODGE DEALER CHANGE THE DEFECTIVE ALTERNATOR BETWEEN APRIL AND AUGUST OF 2018. MY VEHICLE WAS IN STORAGE FOR ABOUT 7 MONTHS. MY BATTERY LIGHT KEPT COMING ON ON 10/25/ 2020 I HAD THE BATTERY AND ALTERNATOR TESTED AND ALTERNATOR SHOWED WAS CHARGING AT 11.13V WHICH IS UNDER THE ACCEPTABLE LIMIT. I BELIEVE THIS SHOULD BE A RECALL THE ALTERNATOR IS ONLY 2 YEARS OLD NOTHING AFTERMARKET IS INSTALLED IN VEHICLE TO EFFECT CHARGING SYSTEM.

10/13/2020
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT3CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MCKAY'S DODGE CHRYSLER JEEP RAM FIAT (2020 FRONTAGE RD S, WAITE PARK, MN 56387, (320) 247-6624) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED. THE CONTACT RESTARTED THE VEHICLE AND REGAINED STEERING FUNCTIONALITY. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/13/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG0CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER OURISMAN CHRYSLER DODGE JEEP RAM (12430 AUTO DR, CLARKSVILLE, MD 21029) WAS CONTACTED AND CONFIRMED PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/09/2020
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG4CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BOB POYNTER CHRYSLER DODGE JEEP RAM (3020 N NATIONAL RD, COLUMBUS, IN 47201; (812) 372-2575) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/05/2020
Components: SEATS
Incident Date: 10/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT2CC******
Summary

THE ACTIVE HEAD RESTRAINT ON THE DRIVERS SIDE OF THE VEHICLE DEPLOYED WHILE THE VEHICLE WAS SITTING IN PARK IN MY DRIVEWAY. WE HAD JUST STARTED THE CAR WHEN IT DEPLOYED. NOTHING HIT THE VEHICLE OR MADE THE VEHICLE MOVE IN A NONE NORMAL WAY. THANK GOODNESS WE WEREN'T IN MOTION WHEN IT DEPLOYED. THIS IS A VERY SERIOUS SAFETY HAZARD. THE HEADREST CANNOT BE RESET AS YOU CAN SEE THE INTERNAL PLASTIC THAT WAS HOLDING IT TOGETHER IS BROKEN. I AM PROVIDING PICTURES AND AM HAPPY TO PROVIDE MORE IF NEEDED.

09/30/2020
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG5CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/26/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT8CC******
Summary

8/26/2020 FUEL PUMP RELAY FAILED, WAS TOWED TO DEALERSHIP, I HAD TO PAY OUT OF POCKET FOR FOR THE INTERIM REPAIR AND HAD TO SUBMIT FOR REIMBURSEMENT FROM DODGE. A WEEK LATER THE VEHICLE STALLED OUT GOING DOWN HILL, TWICE IN ONE DAY. THE VEHICLE WILL HAVE TO GO BACK TO THE DEALERSHIP ONCE THE OFFICIAL PARTS COME IN, ( EVERYTHING IS DELAYED DUE TO COVID).

09/26/2020
Components: ENGINE
Incident Date: 09/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT8CC******
Summary

RADIATOR CATASTROPHICALLY FAILED AT 119200 MILES WHILE DRIVING. UPON INSPECTION IT WAS DETERMINED THAT THE WHOLE DRIVERS SIDE OF THE RADIATOR RIB FAILED WHERE THE METAL MEETS THE PLASTIC HOUSING RESULTING IN A MASSIVE COOLANT LEAK.

09/01/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG1CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START. THE VEHICLE WAS TOWED TO WARSAW BUICK-GMC (2777 N DETROIT ST, WARSAW, IN 46582), TO BE DIAGNOSED. THE STARTER WAS REPLACED. THE VEHICLE WAS REPAIRED AND THE CONTACT STATED THAT SHE WAS CHARGED $1,100 FOR THE REPAIR. THE CONTACT STATED THAT WHILE LEAVING THE DEALER, THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING AT 20 MPH. THE VEHICLE FAILED TO RESTART. THE CONTACT WAITED FOR 30 MINUTES, RESTARTED THE VEHICLE AND DROVE BACK TO THE SAME DEALER. THE CONTACT STATED THAT THE TECHNICIAN HEARD THE VEHICLE FAILING TO START. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED AND REMAINED AT THE DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.

08/31/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG5CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/31/2020
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 08/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG4CC******
Summary

THIS IS IN REFERENCE TO THE RECALL ON DODGE DURANGO FUEL PUMP RELAY. SINCE THIS RECALL HAS STILL NOT BEEN OPENED TO BE FIXED, I AM AT THE POINT WHERE MY VEHICLE IS NOT STARTING BECAUSE OF IT. IF IT DOES START I AM WORRIED OF THE POSSIBILITY OF IT CAUSING VEHICLE TO STOP WHILE DRIVING. I HAVE FOUR CHILDREN AND THIS IS NOT ACCEPTABLE. LIKE MANY OTHERS IN THIS TIME OF COVID, I DO NOT HAVE THE FUNDS TO FIX THIS EXPENSIVE RECALL. IS THERE ANY UPDATE ON WHEN THIS CAN BE FIXED? I HAVE CALLED THE DEALERSHIP AND THEY SAID IT IS STILL NOT APPROVED. THIS STARTED ABOUT 3-4 WEEKS AGO AND NOW IS GETTING WORSE. CAR WOULDN'T START AT ALL YESTERDAY. I HAVE SCANNED AND CHECKED EVERYTHING WITH MECHANIC. HE SAYS IT IS RECALL ITEM HE BELIEVES.

08/25/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG8CC******
Summary

THE RECALL V62 HAS BEEN KNOWN FOR 2 YEARS. NO PARTS ARE AVAILABLE TO FIX THE RECALL. MY VEHICLE IS NON-DRIVEABLE AT THE DEALERSHIP WAITING ON A PART TO FIX IT THAT IS "UNAVAILABLE". NO RENTAL WAS OFFERED NOR ANY TIME FRAME OF WHEN THE PART WOULD BE AVAILABLE WAS GIVEN.

08/21/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT4CC******
Summary

MY CAR IS CURRENTLY ONE OF THE CARS IN AN OPEN RECALL WITH DODGE FOR THE FUEL PUMP RELAY. I HAD THE FUEL PUMP RELAY REPLACED LAST WEEK 8/10/2020 SINCE THAT TIME THE CAR WAS DRIVEN MAYBE 4 TIMES. THE CAR WAS PARKED FOR THE LAST FOUR DAYS IN MY GARAGE I TRIED TO DRIVE IT TODAY AND IT STALLED AFTER 15 MINUTES WHILE I WAS DRIVING THANKFULLY IN A PARKING LOT. I ATTEMPTED TO PUT A NEW RELAY ON THE FUEL PUMP RELAY WIRING HARNESS BUT IT STILL WOULD NOT START. AFTER ABOUT 5 MINUTES I WOULD ASSUME THE WIRING HARNESS COOLED ENOUGH I COULD GET THE CAR STARTED AND THANKFULLY I WAS ONLY 2 MINUTES AWAY FROM THE DEALERSHIP. MY CAR HAS BEEN AT A DEALERSHIP THREE TIMES SINCE JUNE 10 AND TWICE IN ALMOST 2 WEEKS. THE MANUFACTURER IS NOT HELPING AND IS TELLING ME I HAVE TO WORK WITH THE DEALERSHIP. THEY ARE AT A LOSE FOR WHAT TO DO SINCE DODGE IS NOT GIVING THEM ANY DIRECTION. THE CAR IS NOT RELIABLE NOR DEPENDABLE AND CURRENTLY HAS A RECALL ON THE FUEL PUMP RELAY TO FIX THE RECALL THAT DID NOT WORK. I WOULD REALLY APPRECIATE SOME ASSISTANCE I CANNOT BE THE ONLY ONE WITH A DODGE VEHICLE FROM THIS RECALL THAT IS NOT HAVE ISSUES!

08/11/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 08/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT4CC******
Summary

MY DURANGO HAS STALLED NUMEROUS TIMES. THE RECALL FOR THE FUEL PUMP RELAY RECALL HAS BEEN PERFORMED AND REPLACED AND TWO NEW RELAYS HAVE BEEN INSTALLED. THE LAST RELAY LASTED TWO MONTHS AND FAILED COMPLETELY YESTERDAY. MY CAR HAS BEEN TOWED TO A DEALERSHIP. THERE IS AN OPEN RECALL ON THIS ISSUE WITH NO TIMELINE FOR A FIX. I WAS LUCKY ENOUGH YESTERDAY TO GET THE CAR TO A PARKING SPACE INSTEAD OF PULLING INTO TRAFFIC ON A BUSY ROAD BEFORE IT DIED.

08/11/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT4CC******
Summary

I WAS INFORMED BY THE DEALERSHIP THAT THE FUEL PUMP RELAY GOT TOO HOT AND CAUSED THE CAR TO FAIL. HOW DOES A PERSON KNOW WHEN OR IF THIS IS GOING TO HAPPEN AND IS THIS NOT A HUGE SAFETY ISSUE?

08/10/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/02/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4SDJDT5CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE THE WARNING MESSAGE DISPLAYED INDICATING A FAILURE WITH THE BATTERY AND SMOKE WAS PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT INDICATED THE HOOD OF THE VEHICLE BECAME EXTREMELY HOT TO THE TOUCH DURING THE INCIDENT AND ALL ELECTRONICS TO THE VEHICLE SEIZED TO OPERATE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BATTERY AND ALTERNATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE BATTERY AND ALTERNATOR WERE REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 14V634000(ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 104,000.

08/10/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 1CARDHDG2CX******
Summary

CAR DOESN'T START

07/25/2020
Components: ELECTRICAL SYSTEM
Incident Date: 07/18/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4SDHET2CC******
Summary

I WAS TRAVELING AT A SPEED OF 55 BRAKING TO MAKE A RIGHT TURN AND I EXPERIENCED SUDDEN ALTERNATOR FAILURE, THE BATTERY LIGHT CAME UP ON DASH FOLLOWED BY RADIO SHUTTING OFF THEN ALL THE LIGHT CAME ON AS A LOSS OF POWER AND VECHILE STALLING, WASN'T ABLE TO START THE CAR OR JUMP IT OFF DRAINED MY BATTERY, WITH SMOKE AND A SMELL AS IF WIRE WAS BURNING HAD TO HAVE IT TOWED CAUSE WASN'T DRIVABLE AND WOULDN'T GO IN GEAR, CONTACTED FCA WAS TOLD TO TAKE IT TO NEAREST DEALERSHIP FOR REPAIRS UNDER T36 RECALL ONCE REPAIRS WERE DONEWAS TOLD THAT MY VIN ISNT IN THE RECALL BUT EXPERIENCED THE SAME AS T36 RECALL ALTERNATOR SHORTING OUT AND FAILURE NOW STUCK WITH REPAIR BILLS AS WELL AS 2 TOWE BILLS

07/25/2020
Components: ELECTRICAL SYSTEM
Incident Date: 07/18/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4SDHET2CC******
Summary

MY VECHILE DID EVERYTHING UNDER THE T36 RECALL AND DEALERSHIP IS TRYING TO STICK ME WITH THE REPAIR BILL AFTER FAC TOLD TO TAKE MY VECHILE IN DUE TO T36 RECALL REPAIRS SAYING MY VIN DOESN'T FALL UNDER THE RECALL ON A 2012 DODGE DURANGO CITADEL UT EXPERIENCE EVERYTHING IN THE RECALL I JUST PURCHASED THE VECHILE NOT EVEN A YEAR AGO

07/21/2020
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 06/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET4CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AND TURNING IN EITHER DIRECTION, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO BARNET CHRYSLER JEEP KIA (3430 HIGHWAY 61 NORTH, WHITE BEAR LAKE, MN 55110, (651)762-2232) HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.

07/17/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT4CC******
Summary

FUEL PUMP RELAY RECALL STILL NOT FIXED. THIS IS ONE OF THE VEHICLES THAT IS FAILING. IT IS A DANGER TO DRIVE. IT STALLS DRIVING DOWN THE ROAD, TAKES A VERY LONG TIME TO START. WHEN IT STALLS THE BRAKING FAILS (MY MAIN CONCERN). CONTACTED CHRYSLER MULTIPLE TIMES AND THEY TELL ME KEEP DRIVING THE CAR, NO FIX ANYTIME SOON. THE RECALLL STARTED LAST YEAR. A DEADLINE OR ANOTHER TEMPORARY VEHICLE SHOULD REALLY BE PUT IN PLACE.

07/15/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 11/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT1CC******
Summary

I PURCHASED MY 2012 DODGE DURANGO, USED, WITH APPROXIMATELY 75K MILES. SINCE PURCHASING THE VEHICLE, I'VE EXPERIENCED NUMEROUS PROBLEMS THAT BEGAN WITH THE TRANSMISSION. ADDITIONALLY, THE CAR GOES INTO "LOW GEAR" EVEN WHEN YOU DON'T TURN THE KNOB. OVER THE PAST YEAR, THE CAR HAS BEEN IN THE SHOP MORE TIMES THAN I CAN COUNT FOR THE DOORS LOCKING AND UNLOCKING ON THEIR OWN. I HAVEN'T BEEN ABLE TO LOCK THE DOORS WHEN IN PUBLIC. MY KEY FOB HASN'T WORKED EVEN AFTER REPLACING THE BATTERY INSIDE. THE CAR HAS SET THE ALARM OFF EVEN WHEN UNPROMPTED. IT WILL LOCK/UNLOCK WHILE DRIVING.THE CAR HAS STALLED, WHILE DRIVING, AT LEAST 3 TIMES SINCE NOVEMBER 2019. FOR EACH OCCURRENCE, THE VEHICLE WAS SLOWING/EXCELLING WITH A TRAFFIC LIGHT OR TO TURN INTO A PARKING LOT. ON ONE OCCASION, THE CAR WOULD NOT CRANK OVER AND A RED LIGHT WAS BLINKING ON THE DASH. THE LOCK ISSUE BEGAN HAPPENING AGAIN AND I COULD NOT GET IT STARTED. IT HAD BEEN STATIONARY. WHEN I CAME BACK TO THE VEHICLE LATER, IT WORKED FINE WITH NO RED LIGHT. THE MECHANICS NOTICED THE TEMPERAMENTAL PROBLEMS BUT COULD NOT GET THE VEHICLE TO CONSISTENTLY REPEAT THE PROBLEM. I'VE ALSO REPLACED THE WATER PUMP AND HAD ISSUES WITH THE AIR CONDITIONING. AT THIS MOMENT, IT DOESN'T WANT TO WORK FOR THE DRIVER'S SPOT ONLY.

07/08/2020
Components: ELECTRICAL SYSTEM
Incident Date: 11/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT8CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED ZEIGLER CHRYSLER DODGE JEEP RAM OF PLAINWELL (1186 M-89, PLAINWELL, MI 49080; PHONE: (269) 685-5800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THEY WERE UNAWARE OF WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH WHEN SLOWING TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO PARK AND RESTARTED THE VEHICLE. THE VEHICLE OPERATED AS DESIGNED ONCE RESTARTED. THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 50 MPH. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/03/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHDTXCC******
Summary

RECALL 19V-813 IS FOR SAFETY AND HAS NOT BEEN RESOLVED SINCE THE ENGINE BEGAN STOPPING IN 2013 NOR SINCE THE FIRST RECALL OR SINCE THE SECOND RECALL IN NOVEMBER 2019. THIS IS A SAFETY ISSUE AND I HAVE HAD THE CAR STOP WHILE DRIVING AND NOT RESTART. SOMETIMES IT DOES NOT START IN THE GARAGE. I HIT THE FUEL PUMP RELAY WITH A HAMMER AND IT WILL WORK FOR A LITTLE WHILE. DODGE DOES NOT ALLOW ME TO FIX THIS MYSELF. CAN I HAVE A NEW CAR?

07/02/2020
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG3CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS WITHOUT WARNING. THE CONTACT STATED THAT ONCE THE VEHICLE WAS STARTED, THE VEHICLE IMMEDIATELY SHUT-OFF WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT AN INTERIM REPAIR WAS AVAILABLE. THE CONTACT WAS INFORMED THAT THE FUEL PUMP COULD BE REPLACED WITH A NEWER BUT DEFECTIVE FUEL PUMP WHILE AWAITING THE FINAL REPAIR. BLAISE ALEXANDER CHRYSLER DODGE JEEP RAM FIAT (1080 E. COLLEGE AVE, STATE COLLEGE, PA 16801) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT WAS INFORMED THAT THE DEALER WOULD NOT PERFORM THE REPAIR SUGGESTED BY THE MANUFACTURER. THE CONTACT THEN REACHED OUT COURTESY MOTOR SALES INC (3100 PLEASANT VALLEY BLVD, ALTOONA, PA 16602) AND WAS INFORMED THAT THE DEALER WOULD PERFORM THE INTERIM REPAIR ON THE VEHICLE. AN APPOINTMENT WAS NOT YET SCHEDULED FOR THE INTERIM REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 90,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/01/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHCT1CC******
Summary

VEHICLE HAS STALLED MULTIPLE TIMES. EITHER RIGHT AFTER START UP OR WHILE DRIVING. IN ALL CASES I HAVE FOUND THAT THE 20 AMP FUSE THAT WAS INSTALLED FOR RECALL R09 FROM 2015 IS MELTING AND CAUSING THE FUEL PUMP RELAY TO FAIL WHICH IS CAUSING THE STALL CONDITION. THE FUSE IS EASILY REPLACED BUT THE STALLING IS BECOMING MORE AND MORE FREQUENT, HAPPENING AT LEAST ONCE A WEEK. DODGE SAYS THERE IS NO REMEDY FOR THIS AND THERE ARE NO PARTS TO JUST REPLACE THE CURRENT SET UP. SO NOW I AM STUCK WITH THIS ISSUE UNTIL DODGE FIGURES OUT WHAT IS WRONG. EACH INSTANCE OF STALLING HAS OCCURED AT 25 MPH OR LESS BUT ITS ONLY A MATTER OF TIME BEFORE IT HAPPENS AT A HIGHER SPEED.

06/25/2020
Components: ELECTRICAL SYSTEM
Incident Date: 06/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET1CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED 5 MORE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) AND THE VEHICLE WAS TAKEN TO THE MCCUBBIN MOTORS LOCATED AT 301 E. CLIFTY DR, MADISON, IN 47250, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE DEALER TO REPLACE THE RELAY. THE RELAY WAS REPLACED, HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO CONFIRM WHEN THE REMEDY PARTS WOULD BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *JB

06/22/2020
Components: ELECTRICAL SYSTEM
Incident Date: 06/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG5CC******
Summary

RELAY FUEL MY CAR STOP TURN ON 3 TIMES STOP WHEN WAS DRIVING. WHAT HAPPEN WHEN NOT HAVE THE PIECE AND I CAN DRIVE MY CAR? NOW IS IN THE DEALER WAIT FOR THE REPAIR. *TR

06/18/2020
Components: ELECTRICAL SYSTEM
Incident Date: 05/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG2CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT WHILE STARTING THE VEHICLE, THE VEHICLE EXPERIENCED A MISFIRE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO BUD CLARY MOSES LAKE CHRYSLER DODGE JEEP RAM (12174 N FRONTAGE RD, MOSES LAKE, WA 98837) AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS ATTRIBUTED TO THE FUEL PUMP FAILURE. THE CONTACT WAS NOTIFIED OF A REPAIR USING AN AFTERMARKET PART HOWEVER, THE PART WAS NOT APPROVED BY THE VEHICLE MANUFACTURER. THE CONTACT AGREED TO HAVE THE VEHICLE REPAIRED USING THE AFTERMARKET PART. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT HE WAS ELIGIBLE FOR REIMBURSEMENT IF THE REPAIR WAS PAID FOR OUT OF POCKET. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 66,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/16/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG6CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. TALLASSEE AUTOMOTIVE (1618 GILMER AVE, TALLASSEE, AL 36078, (334) 283-6815) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START-UP. THE VEHICLE WAS TAKEN TO THE SAME DEALER AND THE STARTER WAS REPLACED THREE TIMES. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM UNDERNEATH THE VEHICLE AT VARIOUS SPEEDS. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 11V487000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/15/2020
Components: AIR BAGS
Incident Date: 06/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG7CC******
Summary

WAS SITTING IN CAR PARKED AN AIRBAG LIGHT CONTINUOUSLY GOES ON AND OFF WHILE DINGING. *TR

06/08/2020
Components: ENGINE
Incident Date: 11/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG3CC******
Summary

MANUFACTURER RECALL NUMBERV62 NHTSA RECALL NUMBER19V-813 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. *TR

06/03/2020
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG0CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING 50 MPH, WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND TAKEN TO DADELAND DODGE CHRYSLER JEEP RAM LOCATED AT 16501 S DIXIE HWY, MIAMI, FL 33157, (305) 278-9994, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

06/02/2020
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 12/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJEG1CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED THREE UNKNOWN DEALERS AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE INDEPENDENTLY DECELERATED FROM 30 MPH TO 10 MPH. THE CONTACT STATED CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND THE MECHANIC RETRIEVED THE FUEL FAILURE DETECTION CODE. THE DEALER WAS CONTACTED, AND STATED THAT CURRENTLY THERE WAS NO FIX FOR VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/01/2020
Components: ENGINE
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJETXCC******
Summary

WHILE DRIVING CHECK ENGINE LIGHT STARTED FLASHING. RECEIVED CODE FOR MISFIRE ON CYLINDER #8. TOOK TO DEALER, DIAGNOSED AS WORN CAMSHAFT DUE TO LIFTER FAILURE. INITIALLY QUOTED $4700 TO REPAIR, THEN TOLD DODGE WOULD NOT WARRANTY THE WORK DUE TO POSSIBILITY OF METAL SHAVINGS IN ENGINE. RECOMMENDED ENGINE REPLACEMENT FOR $10,000. *TR

04/23/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHET8CC******
Summary

NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION>19V-813RECALL DATE: NOVEMBER 14, 2019 // VEHICLE CONTINUES TO LOOSE POWER WHILE DRIVING ON FREEWAY, ENGINE LIGHT TURNS ON; DEALER KEEPS TELLING ME IT'S THE FUEL CAP! NOW FCW WARNING IS COMING ON IN ADDITION. NOT SAFE!!! NO REMEDY YET 5 MONTHS LATER!

04/08/2020
Components: UNKNOWN OR OTHER
Incident Date: 04/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAGXCC******
Summary

THE UCONNECT KEEPS CONNECTING AND DISCONNECTING WHICH IS A SAFT HAZARD DUE TO THE HANDS FREE. DEALER STATED THAT THE COMPUTER NEED TO BE UPDATED FOR WELL OVER $100. I BELIEVE THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED. THIS IS HAPPEN ALL THE TIME.

04/06/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT4CC******
Summary

IT TOOK 30 MINUTES FOR MY HUSBAND TO CRANK MY CAR. HE HAD TO TAP ON RELAYS IN THE FUSE BOX TO GET IT GOING. THE CAR WAS PARKED IN THE DRIVEWAY AND HAD NOT BEEN DRIVEN SINCE THE PRIOR EVENING. WENT TO THE DEALERSHIP TO ASK ABOUT RECALL AND THEY SAID CHRYSLER HAD NOT COME UP WITH A FIX YET. SO THE QUESTION IS. WHAT DO WE DO IF WE KEEP HAVING ISSUES?

03/16/2020
Components: ENGINE
Incident Date: 02/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG5CC******
Summary

THE SUV WILL NOT SHUT OFF TILL YOU OPEN AND CLOSE THE DRIVER DOOR

03/16/2020
Components: ENGINE
Incident Date: 01/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG5CC******
Summary

STILL DOESN'T HAVE PART FOR THE FUEL PUMP RELAY PROBLEM THIS IS THE SECOND RECALL ON THIS

03/14/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG3CC******
Summary

VEHICLE WOULDN'T START I SPENT HALF AN HOUR TRYING TO GET IT TO START CALL DODGE DEALERSHIP THEY DONT HAVE A PART FOR THIS PROBLEM IT'S NOT SAFE AND VERY EMBARRASSING MY BIGGEST FEAR IS GETTING STRANDED SOMEWHERE I HAVE BEEN DEALING WITH THIS PROBLEM SINCE LAST YEAR

03/12/2020
Components: AIR BAGS
Incident Date: 03/05/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4SDHCTXCC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE HER DAUGHTER WAS DRIVING AT 45 MPH, THE VEHICLE IN FRONT MADE A SUDDEN STOP, AS A RESULT THE DAUGHTER WAS UNABLE TO BRAKE IN TIME TO AFFORD A REAR END COLLISION. THE DRIVER AND PASSENGER FRONTAL AIR BAGS FAILED TO DEPLOY. CAUSING THE DRIVER TO RECEIVE CHEST CONTUSION WHILE THE CONTACT THE FRONT SEAT PASSENGER SUSTAINED A WHIPLASH THAT REQUIRED MEDICAL ATTENTION. THE CONTACT STATED THAT THE VEHICLE SUSTAINED EXTREME FRONT END DAMAGE. THE CONTACT'S INSURANCE COMPANY TOWED THE VEHICLE TO A LOCAL AUTO BODY REPAIR FACILITY AND DEEMED IT A TOTAL LOSS HOWEVER, THE CONTACT WAS HAVING THE VEHICLE TOWED TO HER RESIDENCE. THE MANUFACTURER WAS NOT CONTACTED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 155,000. *LN

03/09/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCTXCC******
Summary

MY VEHICLE STALLS AFTER STARTING THEN CONTINUOUSLY TURNS OVER UNTIL I PUSH THE IGNITION BUTTON MULTIPLE TIMES UNTIL IT TURNS OFF. I HAVE HAD THIS ISSUE SINCE APRIL OF 2018. THE VEHICLE HAS BEEN TO THE DEALER MULTIPLE TIMES FOR THIS WITH NO REPAIR AVAILABLE. NOW THERE IS A RECALL ISSUED ON THE FUEL RELAY SWITCH(WHICH WAS FIXED A FEW YEARS AGO FOR THE SAME PROBLEM.) AND AGAIN NO REPAIR AVAILABLE. THIS IS VERY UNSAFE AND QUITE EMBARRASSING WHEN I AM TRYING TO START MY VEHICLE. HOW LONG DO WE HAVE TO WAIT?

03/02/2020
Components: ELECTRICAL SYSTEM
Incident Date: 03/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT9CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NO AVAILABLE.

03/02/2020
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG0CC******
Summary

FIRST STARTED WITH LOCKS ON DOORS, THEN FUEL GAGE NOW DOES NOT START AT ALL. ELECTRIC LIGHTS WOULD JUST START GOING ON & OFF WHILE DRIVING IT WOULD SLOW DOWN AND COULD NOT PICK UP SPEED SOMETIMES WHILE DRIVING ON STREET.

02/27/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET7CC******
Summary

STALLING RANDOMLY WHILE DRIVING ALL POWER CUTS OUT. HUGE SAFETY CONCERN. STILL AT DEALERSHIP 3 MONTHS LATER FOR A RECALL AND NO PIECE AVAILABLE YET ACCORDING TO CHRYSLER. FUEL PUMP RELAY. NO ESTIMATED DATE FOR REPLACEMENT. BEYOND UPSET. I WANT MY VEHICLE BACK . CHRYSLER NEEDS TO GET A REMEDY AND FAST FOR ITS CUSTOMERS. IT'S A HUGE SAFETY ISSUE AND PEOPLE NEED THEIR OWN VEHICLES. NOT A RENTAL IT SHOULDN'T TAKE THIS LONG. THEY SHOULD HAVE A PIECE MADE OR AT LEAST AN ESTIMATED TIME WHEN THEY WILL HAVE IT FOR CUSTOMERS.

02/25/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG4CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT ON OCCASIONS THE VEHICLE WAS DIFFICULT TO START. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

02/18/2020
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG1CC******
Summary

MY 2012 DODGE DURANGO HAS LOST ALL POWER WHILE I HAVE BEEN DRIVING IT. TODAY IS THE 4TH TIME THIS HAS HAPPENED IN ABOUT 2 MONTHS. I HAVE BEEN DRIVING AND WITHOUT ANY WARNING THE CAR STOPS RUNNING AND ALL ELECTRICAL IS GONE, MY DASH IS BLANK. I WAS ALMOST IN AN ACCIDENT TODAY. I PULLED OUT ON A BUSY STREET AND LOST ALL POWER. I WAS ABLE TO STOP IN THE MIDDLE TURN LANE AND PUT IT IN NEUTRAL. IT IS VERY SCARY EACH TIME IT HAPPENS WITHOUT WARNING!!! THIS ISSUE MUST BE ADDRESSED AND FIXED. MY SAFETY AND MY FAMILY'S SAFETY IS AT STAKE! I AM AFRAID AND WON'T DRIVE IT ON THE INTERSTATE. THIS ENGINE FAILURE HAS HAPPENED 4 TIMES IN THE LAST COUPLE OF MONTHS. THIS SOUNDS LIKE MANUFACTURER RECALL # V62, NHTSA RECALL # 19V-813 WITH THE STALL CONDITION WHILE DRIVING THE VEHICLE. A FUEL PUMP RELAY FAILURE.

02/14/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG9CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/10/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT8CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE PULLING UP INTO ANN INDEPENDENT MECHANIC, THE VEHICLE STALLED WHILE THE ALTERNATOR WARNING LIGHT ILLUMINATED INTERMITTENTLY. IN ADDITION, THE WINDSHIELD WIPERS OPERATED INDEPENDENTLY WITH SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO NEUTRAL AND WAS PUSHED INSIDE THE GARAGE BAY. THE CONTACT WAS INFORMED THAT THE ALTERNATOR WAS SMOKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO HAWK CHRYSLER DODGE JEEP RAM 7911 W ROOSEVELT RD, FOREST PARK, IL 60130 WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

01/29/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG3CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, SEVERAL WARNING LIGHTS ILLUMINATED AS THE ALTERNATOR STARTED TO FAIL. THE CONTACT WAS ABLE TO PULL THE VEHICLE OFF OF THE ROADWAY. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO (KINCHELOE MOTORS, 1611 14TH ST, PARKERSBURG, WV 26101) WHERE THE ALTERNATOR WAS REPLACED UNDER WARRANTY. THE CONTACT STATED THAT THE BATTERY HAD TO BE REPLACED AT A COST OF $400 OUT OF POCKET. UPON INVESTIGATION THE CONTACT ASSOCIATED NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) WITH THE FAILURE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.

01/27/2020
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 01/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG8CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE MAKING A TURN DRIVING AT LOW SPEED THE STEERING WHEEL FAILED TO TURN AND VEHICLE STALLED. THE BATTERY WARNING INDICATOR LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO AN ANOTHER INDEPENDENT MECHANIC WHO STATED THE SERPENTINE BELT, PCM, BATTERY, AND ALTERNATOR NEEDED TO BE REPLACED. THE CONTACT CALLED ED VOYLES CHRYSLER DODGE JEEP RAM 789 COBB PKWY SE, MARIETTA, GA 30060, (844) 715-5921 BUT THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) AS A POSSIBLE CAUSE FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 148,000.

01/23/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT9CC******
Summary

MOTOR SHUTS OFF TRAVELING DOWN THE ROAD (HAPPENED 3 TIMES SINCE 2016). TWICE ON A CURVE 30 - 40 MPH & ONCE DOWN A STRAIGHT AWAY 60MPH (SCARY). GOT ON YOUR WEB SIGHT NHTSA RECALL # 19V-813. - MANUFACTURER RECALL # V62. WE HAVE STOPPED DRIVING THE VEHICLE. CALLED DODGE GAVE ME CASE # 74962415. TALKED TO A [XXX] AT DODGE SAID HE COULD NOT LOAN ME A VEHICLE. ASK HIM TO LET ME SPEAK TO HIS SUPERIOR...HE SAID NO. TALKED TO BOBILYA DODGE (LOCAL DEALER). NO HELP WITH THIS RECALL UNTIL THEY FIGURE OUT A REMEDY. CAN YOU HELP? NEED A VEHICLE! [XXX] APPROX DATES THIS OCCURRED ....2/17. + 4/18. + 5 /19 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

01/20/2020
Components: ENGINE
Incident Date: 09/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET6CC******
Summary

DURING SUMMER 2017, 5.7L HEMI STARTED TO MAKE A NOTICEABLE CLICKING NOISE AT 70,000 MILES ALTHOUGH IT HAD BEEN METICULOUSLY MAINTAINED. IN SEPT 2017 AT 72,000 THE ENGINE FAILED WITH A GRINDED CAMSHAFT DUE TO A ROLLER/LIFTER FAILURE. THE ENGINE HAD TO BE REPLACED OUT OF WARRANTY BY SPECIALTY HEMI ENGIEN SHOP PRO ENGINES LLC IN ELON, NC. TODAY, I AM REALIZING THAT THIS WAS NOT A RANDOM OCCURRENCE. I HAVE FOUND MANY TESTIMONIES ONLINE AND IN PERSON OF 5.7L HEMI OWNERS HAVING EXPERIENCED SIMILAR DRAMATIC AND COSTLY FAILURES OF THEIR ENGINE CAMSHAFT DUE ROLLER / LIFTER FAILURE AS EXPLAINED CLEARLY FOR EXAMPLE IN THESE VIDEOS: HERE (HTTPS://WWW.YOUTUBE.COM/WATCH?V=INPUZ3PCHA0), HERE (HTTPS://WWW.YOUTUBE.COM/WATCH?V=LG5QX9QOJGO) OR HERE (HTTPS://WWW.YOUTUBE.COM/WATCH?V=_2CX11TUTIC) LUCKILY THIS ENGINE FAILURE DID NOT CAUSE INJURY AS IT FAILED WHILE VEHICLE WAS PARKED, BUT I CONCUR THAT IT COULD HAVE IF THE FAILURE AT HAPPENED AT THE WRONG MOMENT AND I THINK THAT DODGE IS WELL AWARE OF THIS PROBLEM AND THAT IT IS TRYING TO HIDE IT I CONCUR THAT THE CAMSHAFT FAILURE IS AN ENGINEERING ISSUE THAT DODGE SHOULD CORRECT AND FIX UNDER EXTENDED WARRANTY AS REPLACING THE ENGINE WAS VERY EXPANSIVE AND IS TOTALLY OUTRAGEOUS FOR A LESS THAN 6 YEARS OLD AND 72,000 MILES PERFECTLY MAINTAINED TRUCK. I WISH THAT NHTSA RECEIVES ENOUGH COMPLAINS TO BOLSTER CONSUMERS IN RECEIVING TECHNICAL AND FINANCIAL HELP FROM THE MANUACTURER BEST, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

01/10/2020
Components: ENGINE
Incident Date: 01/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET7CC******
Summary

INTAKE MANIFOLD LEAK AT 65,470 MILES. LEAK AT MANIFOLD NEAR BACK OF ENGINE AT THROTTLE BODY. CAUSED ENGINE TO LEAK OIL AND COOLANT WHICH CAN CAUSE FIRE OR ENGINE TO BLOW. DEALER REPAIRED AND REPLACED INTAKE MANIFOLD AND PCS VALVE.

01/08/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHCT1CC******
Summary

THE ENGINE REGULARLY WILL NOT START WHEN I PUSH THE BUTTON. IT STALLS OVER AND OVER. SOMETIMES LEAVING US STRANDED. THIS HAS BEEN HAPPENING SINCE AT LEAST 2016 AND I HAVE HAD ALL RECALLS REPAIRED. THE MATTER HAS NEVER RESOLVED! NOW I HAVE BEEN INFORMED THAT THE INITIAL RECALL REPLACEMENT PART WAS FAULTY AND DODGE CURRENTLY DOES NOT HAVE A FIX.

01/07/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/07/2020
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THERE WAS KNOCKING NOISE IN THE ENGINE. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO HILL-KELLY DODGE CHRYSLER JEEP RAM (6171 PENSACOLA BLVD, PENSACOLA FL 32505, (850)972-2050) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE FUEL PUMP RELAY. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.

01/03/2020
Components: ELECTRICAL SYSTEM
Incident Date: 11/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT8CC******
Summary

MY CAR WILL NOT START DUE TO THE FUEL PUMP RELAY RECALL

12/28/2019
Components: ENGINE
Incident Date: 12/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET6CC******
Summary

ENGINE HAS CUTOUT (TURNS OFF) WHILE DRIVING ON 4 OCCASIONS. ON ALL FOUR OCCASIONS IT HAS OCCURRED WHILE I WAS EXITING A ROAD/RAMP. WHEN VEHICLE CUTS OUT POWER STEERING ALSO DOES NOT WORK. IN ALL OCCASIONS I HAVE BEEN ABLE TO PULL OFF THE ROAD OR STOP BEFORE THE ROAD ENDS. THE VEHICLE THEN STARTS RIGHT BACK UP AND FUNCTIONS PROPERLY. NO CHECK ENGINE LIGHTS HAVE COME ON.

12/26/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG0CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE ENGINE WOULD NOT START. THE VEHICLE WAS TOWED TO CLASSIC DODGE OF ARLINGTON (1333 EAST INTERSTATE 20, ARLINGTON, TX), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

12/20/2019
Components: ELECTRICAL SYSTEM
Incident Date: 12/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG6CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED THE IGNITION OFF AND ON, AND THE WARNING INDICATOR TURNED OFF. THE CONTACT STATED THAT THE WARNING INDICATOR ILLUMINATED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT REPLACED THE BATTERY, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 157,000. *LN*JB

12/13/2019
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 06/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHDT7CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 40 MPH OR HIGHER, THE VEHICLE TURNED OFF WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, ALL THE ELECTRICAL SYSTEMS DISENGAGED. THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE FAILURES OCCURRED INTERMITTENTLY. THE CONTACT CALLED PREMIER CHRYSLER (LOCATED AT 7301 ARTESIA BLVD, PUENA PARK, CA 90621, 714-528-5337), BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED A CASE, WHICH HAD NOT BEEN RESOLVED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

12/10/2019
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG5CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 20-30 MPH AND DECELERATING TO A STOP, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO TOMBALL DODGE CHRYSLER JEEP RAM (23777 TX-249, TOMBALL, TX 77375, (281) 374-4859) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM), BUT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.

12/05/2019
Components: ELECTRICAL SYSTEM
Incident Date: 12/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG9CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. SCHUMACHER CHRYSLER DODGE (2102 S FEDERAL HWY, DELRAY BEACH, FL 33483) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/05/2019
Components: UNKNOWN OR OTHER
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJEG5CC******
Summary

MY WIFE AND SON WAS SITTING IN OUR 2012 DODGE DURANGO CITADEL IN A PARKING LOT WAITING ON MY DAUGHTER WHEN THE HEADREST MADE A LOUD NOISE AND ACTIVATED WITH NO WARNING. LUCKY IT DID NOT HIT THEM. IT'S COULD HAVE BEEN A VERY DANGEROUS SITUATION IF IT HAD HIT MY WIFE WHILE DRIVING. I HAVE REMOVED THE HEADREST FROM THE VEHICLE.

11/02/2019
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 08/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG0CC******
Summary

I'VE HAVE AN ONGOING PROBLEM WITH THE CHECK ENGINE LIGHT AND FEELING LIKE THE TRUCK IS GOING TO STAHL. CAN'T REMOTE START MY TRUCK BECAUSE OF THIS PROBLEM. I'VE TAKEN IT TO GET REPAIRED SEVERAL TIMES FOR THE SAME ISSUE AND STILL HAVE NOT FIXED THE PROBLEM. I JUST GOT MY TRUCK BACK ON 10/25/19 AND DIDN'T DRIVE IT UNTIL MONDAY 10/18/19 AND CHECK ENGINE LIGHT CAME BACK ON AND FEELING LIKE IT'S GOING TO STAHL. I WANT MY TRUCK TO BE REPAIRED ALREADY.

11/01/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT0CC******
Summary

2012 DODGE DURANGO HAS HISTORY OF STARTING AND STALLING PROBLEM. WHILE VEHICLE WAS UNDER WARRANTY, IT WOULD STALL RIGHT AFTER YOU START IT. THE DEALER PERFORMED FUEL PUMP RELAY RECALL, AND PROBLEM WAS NOT FIXED. THE NEXT DEALER REMOVE THE EXTERNAL FUEL PUMP RELAY AND REPLACED TIPM, PROBLEM WAS STILL NOT FIXED. DEALER THEN RE-COMPLETED THE FUEL PUMP RELAY RECALL, PROBLEM STILL NOT FIX. NOW THE VEHICLE IS STALLING WHILE DRIVING DOWN THE ROAD AND SEEMS TO HAPPEN WHEN YOU TURN THE STEERING WHEEL. THERE IS A RECALL FOR THIS ISSUE (T36) BUT DODGE IS SAYING THAT MY VEHICLE DOES NOT QUALIFY FOR THAT RECALL. THIS IS A VERY DANGEROUS ISSUE AND IS CAN/WILL LEAD TO A VEHICLE ACCIDENT WHEN WE CAN'T CONTROL THE VEHICLE GOING DOWN THE HIGHWAY AS IT KEEPS SHUTTING OFF.

10/27/2019
Components: AIR BAGS,SEAT BELTS,VISIBILITY/WIPER
Incident Date: 10/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG4CC******
Summary

I WAS DRIVING MY DURANGO AND MY DRIVER SIDE SEAT BELT KEPT BEEPING THEN THE AIR BAG LIGHT CAME ON THEN MY CHECK ENGINE LIGHT CAME ON AND NOW I'M HEARING A THUMP UNDER THE CAR ALL OF THIS HAPPENED WHILE MY FAMILY WAS IN THE CAR ON THE HIGHWAY I ALSO TRIED DRIVING UP TO 70 MPH AND THE STEERING WHEEL HAD THIS HEAVY SHAKE I WAS TERRIFIED CAN YOU HELP ME FIX MY 2012 DODGE DURANGO .

10/19/2019
Components: ENGINE
Incident Date: 10/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHCT0CC******
Summary

VEHICLE STARTED HAVE A TICKING NOISE. SO I TOOK IT TO DEALER. DEALER STATES I NEED NEW ENGINE DOE TO HAVEING METAL SHAVINGS IN ENGINE OIL. VEHICLE HAS 136000 MILES ON IT THE OIL HAVE BEEN CHANGED EVERY 3000 MILES DEALER WON'T HELP WITH THIS ISSUE AND DON'T WANT 8600 FOR NEW ENGINE. THERE ARE A MANY PEOPLE WITH THIS ISSUE

10/16/2019
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG7CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT MENTIONED THAT THE FUEL PUMP WAS INOPERABLE AND AN ABNORMAL CLICKING NOISE WAS HEARD. ALSO, THE VEHICLE PERIODICALLY FAILED TO START. GALEANA CHRYSLER JEEP KIA (180 GREYSTONE BLVD, COLUMBIA, SC 29210, (803) 779-7300) WAS CONTACTED AND INFORMED THE CONTACT THAT THE FAILURE WAS DUE TO THE BYPASS FOR THE FUEL PUMP. THE CONTACT WAS REFERRED TO THE MANUFACTURER TO SEE IF THE REPAIR WOULD BE COVERED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WOULD NOT BE COVERED. THE FAILURE MILEAGE WAS 180,000.

10/15/2019
Components: ENGINE
Incident Date: 10/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT4CC******
Summary

TWICE IN THREE YEARS TIME THE UPPER RADIATOR HOSE HAS BEEN DESTROYED BY THE CLOSEST PULLEY ON THE ENGINE. WHEN INSTALLED CORRECTLY THERE IS LESS THAN 1 INCH OF CLEARANCE BETWEEN THE HOSE AND PULLEY. THIS SEEMS LIKE A VERY SERIOUS DESIGN FLAW ON THE HEMI 5.7.

09/25/2019
Components: STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 09/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG9CC******
Summary

I STARTED MY TRUCK UP THE ENGINE LIGHT BRAKE LIGHT AND POWER STEERING LIGHT ALL CAME ON AT THE SAME TIME, THEN MY POWER STEERING WENT OUT AND MY DASH STARTED TO BLINK IN AND OUT

09/11/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT0CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE VEHICLE DELAYED WHEN STARTING OR WOULD PERIODICALLY FAIL TO START. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 87,054.

09/11/2019
Components: POWER TRAIN
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT8CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT IMMEDIATELY START. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO CANANDAIGUA CHRYSLER DODGE (2591 ROCHESTER RD, CANANDAIGUA, NY) WHERE THE STARTER WAS REPLACED MULTIPLE TIMES; HOWEVER, THE FAILURE CONTINUED. RECENTLY, THE FUEL PUMP WAS ALSO REPLACED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 46,000.

09/10/2019
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET6CC******
Summary

ENGINE SHUTS OFF WHILE DRIVING WITHOUT ANY WARNING. WILL RESTART. DANGEROUS CAN CAUSE CRASH. HAS BEEN PREVIOUSLY RECALLED FOR THIS PROBLEM AND THE REPAIR DOESN'T SOLVE ISSUE.

09/03/2019
Components: POWER TRAIN
Incident Date: 08/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT2CC******
Summary

I WAS DRIVING 65 MPH WHEN I NOTICED THE 4WD LOW LIGHT COME ON WITHOUT HAVING SWITCHED TO THAT SETTING. THE CAR ENGINE WAS RACING. I CAME TO A STOP AT A SAFE SPOT, SHIFTED INTO PARK AND SWITCHED THE 4WD LOW KNOB TO THE NORMAL POSITION OF AWD. I DIDN'T NOTICE ANY ISSUES FOR SEVERAL MONTHS; THE CAR WAS OPERATIONAL. THEN, I WAS DRIVING LESS THAN 10 MPH IN 2WD ON A GRAVEL DRIVEWAY. THE CAR SHIFTED INTO AWD FOR A COUPLE OF SECONDS ON A MUDDY SPOT, THEN THE AWD OFF LIGHT CAME ON THE DASH, ALONG WITH THE SERVICE AWD LIGHT. I TOOK THE CAR TO A REPAIR SHOP TO DIAGNOSE THE PROBLEM. THE CAR WAS RUNNING IN 2WD AND I DIDN'T SWITCH IT TO 4WD LOW. THE REPAIR PERSON SHIFTED IT INTO 4WD LOW AND IT GOT STUCK THERE. THE REPAIR PERSON SAID IT WAS THE TRANSFER MOTOR CASE OR A SENSOR, WITHOUT 100 CERTAINTY. I'M CONCERNED THAT, EVEN IF REPLACED AND REPAIRED WITH CURRENT MODELS OF THE TRANSFER MOTOR CASE, THE CAR WILL UNEXPECTEDLY SHIFT INTO 4WD LOW WHILE DRIVING ON AN INTERSTATE AND CASE DAMAGE TO THE CAR AND AN ACCIDENT.

09/03/2019
Components: AIR BAGS
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG5CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE WARNING INDICATOR WAS RESET, BUT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO JEFF SCHMITT CHEVROLET NORTH (1001 N BROAD ST, FAIRBORN, OH 45324, (937) 343-5402) WHERE THE CONTACT WAS INFORMED THAT IT WAS A SAFETY ISSUE AND TO TAKE THE VEHICLE TO A DODGE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LEBANON CHRYSLER JEEP DODGE & RAM OF OHIO (518 W MAIN ST, LEBANON, OH 45036, (513) 932-2717) WAS CONTACTED AND THE CONTACT WAS WAITING FOR A CALL BACK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 129,000.

09/03/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG8CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP FAILED. THE FUEL PUMP WAS REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

08/23/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT8CC******
Summary

WHILE DRIVING THE VEHICLE WILL SUDDENLY LOSE POWER THERE ARE NO WARNING LIGHTS TO INDICATE THAT ANYTHING HAS GONE WRONG. I HAVE EXPERIENCED THIS AT VARIOUS SPEEDS I AM FORCED TO FIND A SAFE WAY TO GET ON THE SIDE OF THE ROAD TO PUT THE CAR IN NEUTRAL AND RESTART THE VEHICLE. IT HAS HAPPENED ON BOTH HIGHWAY AND SIDE ROADS. I AM UNAWARE THAT THE CAR HAS LOST POWER UNTIL I REALIZE THAT MY POWER STEERING AND BRAKES DON'T WORK.

08/19/2019
Components: ENGINE
Incident Date: 11/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG8CC******
Summary

THE CATALYTIC CONVERTER WENT BAD 10/2018. THE CHECK ENGINE LIGHT CAME ON AND THE DEALERSHIP PERFORMED A DIAGNOSTIC TESTING AND IT INDICATED THAT THE CATALYTIC CONVERTER WAS BAD AND NEEDS REPLACEMENT ASAP. WITHIN THE STATE OF PA. IT IS IMPORTANT TO KEEP THE EMISSION SYSTEM UPDATE WITHIN STATE STANDARDS. THE COST WAS ABOUT $1,400. I CHECK THE RECALL STATUS AND THERE IS NO RECALLS LISTED.

08/12/2019
Components: SUSPENSION,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 06/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG3CC******
Summary

MY WIFE WAS DRIVING DOWN THE ROAD PROBABLY ABOUT 40 OR 45 MPH WHEN SHE HEARD A LOUD POP AND THE CAR BEGAN TO HANDLE WEIRD AND MAKING ALL KINDS OF NOISE. SHE GOT IT TO A NEARBY PARKING LOT WHERE I MET HER TO LOOK AT IT. AT FIRST GLANCE I COULD NOT FIND ANYTHING WRONG EXCEPT FOR THE EXHAUST APPEARED TO BE BROKE SO I HAD HER DRIVE IT HOME SINCE SHE WAS ONLY A MILE FROM THE HOUSE. WHEN I GOT IT HOME UPON FURTHER INSPECTION I FOUND THAT THE REAR SUBFRAME FOR THE REAREND HAD RIPPED OUT OF THE UNIBODY FRAME. THERE CRACKS AND RUST IN THE FRAME. THE VEHICLE HAS BEEN AT THE DODGE DEALER FOR THE LAST MONTH AND HALF AND DODGE IS REFUSING TO TAKE FAULT FOR THE MANUFACTURING DEFECT. INSURANCE HAS ALSO REFUSED TO PAY FOR IT AS THERE WAS NO SIGNS OF AN IMPACT. I AM LOOKING AT A 6000 DOLLAR OR MORE REPAIR FOR A 12,000 DOLLAR CAR THAT STILL HAS OVER 10,000 OWED ON IT. I'M AT A LOSS AS TO WHAT DO WITH THE SITUATION. THE DEALERSHIP HAS ALSO SAID THAT THERE'S NOTHING MORE THEY CAN DO FOR ME AND THAT I JUST NEED TO COME GET MY CAR

08/07/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHCT5CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE BACKING OUT OF A PARKING SPOT, THE VEHICLE SEIZED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE BATTERY AND ALTERNATOR WERE REPLACED, BUT THE BATTERY CONTINUED TO FAIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 92,000.

08/03/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 08/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG8CC******
Summary

WHEN I DRIVE AT TIMES TRUCK CUTS OFF BUT STARTS RIGHT BACK UP AND I PROCEED LIKE NOTHING NEVER HAPPEN.... AND ANOTHER PROBLEM I'M HAVING I WILL DRIVE NORMAL AND IT SEEMS LIKE IT GOES IN ANOTHER GEAR . SO I TOOK IT TO AUTOZONE IT'S A CODE P0733.

08/02/2019
Components: STEERING
Incident Date: 07/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHET5CC******
Summary

WHILE DRIVING LOST ALL STEERING - STEERING WHEEL SPINNED WITH NO CONTROL TO THE WHEELS. VEHICLE WAS IN MOTION ON ROAD LOST ALL CONTROL OF STEERING. WAS ABLE TO STOP VEHICLE BEFORE VEHICLE VEERED INTO OTHER LANE OR DITCH. HAD TO CALL TOW TRUCK TO MOVE VEHICLE OUT OF ROADWAY AND TOWED TO DEALERSHIP. DEALERSHIP REPLACED STEERING COLUMN CONTROL MODULE. CONCERN IS SAFETY HAZARD AND CAN HAPPEN AGAIN?

07/30/2019
Components: ELECTRICAL SYSTEM
Incident Date: 02/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET0CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 55 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD AND COULD NOT BE DRIVEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO LAFONTAINE CHRYSLER DODGE JEEP RAM SALINE (LOCATED AT 900 W. MICHIGAN AVENUE, SALINE, MI 48176, (734) 429-9431) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

07/25/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHCT4CC******
Summary

WHILE COMING BACK FROM PUTTING GAS DOWN THE STREET, MY ALTERNATOR FAIL AND BEGAN TO SMOKE. THE CAR THEN LOST ALL POWER LUCKILY ON THE STREET I LIVED IN.I REPLACED THE ALTERNATOR AND STARTER BUT STILL COULDN'T KEEP BATTERY CHARGING. BATTERY IS ABOUT SIX MONTHS SINCE I PURCHASED IT. RECALL HAS BEEN MADE BUT VIN NUMBER IS NOT INCLUDED EVEN THOUGH THE RECALL SPECIFICALLY STATES THE 2012 DODGE DURANGO MODEL

07/19/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT4CC******
Summary

I WAS DRIVING DOWN THE ROAD AND THE CAR LOST ALL POWER AND I WAS LUCKY ENOUGH TO GET IT OFF THE ROAD TO A PARKING LOT BEFORE I WAS INVOLVED IN AN ACCIDENT. THE CAR THEN STARTED SPUTTERING AND SPITTING LIKE IT DOES WHEN THERE IS AN ISSUE WITH MY TIPM. IT TOOK 20 MINUTES AND REMOVING THE FUSE FROM THE FUEL PUMP RELAY WIRING HARNESS TO GET THE CAR STARTED. I HAVE HAD THE TIPM REPLACED BEFORE THE MANDATED RECALL ON THE ISSUE AND THE CLASS ACTION LAWSUIT. I ALSO HAVE HAD THE FUEL PUMP RELAY WIRING HARNESS ADDED AND REPLACED WITHIN THE LIFE OF THE VEHICLE. YESTERDAY I WAS TOLD MY BATTERY WHICH WAS 19 MONTHS OLD, THE OLD ONE LASTED ME 6 YEARS, NEEDED TO BE REPLACED WHEN I TOOK THE CAR IN FOR AN OIL CHANGE. I REPLACED THE BATTERY EVEN THOUGH IT TESTED PERFECTLY FINE AT THE REPAIR SHOP IT WAS PURCHASED THROUGH. NOW THE CAR IS EXHIBITING THE SAME SYMPTOMS AS BEFORE MY TIPM WAS REPLACED AND NEARLY CAUSED ME TO GET IN AN ACCIDENT YESTERDAY!

07/08/2019
Components: ENGINE
Incident Date: 07/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHCT5CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. AFTER THE VEHICLE RECEIVED AN OIL CHANGE, IT BEGAN TO OPERATE IN A PECULIAR MANNER. THE VEHICLE DECELERATED AND EVERYTHING IN THE VEHICLE SHUT DOWN. THE CONTACT'S WIFE HAD TO COAST TO THE SHOULDER. THE VEHICLE WAS TOWED TO GULF CHRYSLER (3781 S MCKENZIE ST, FOLEY, AL 36535, (251) 943-5075) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR BURNED OUT THE BATTERY. THE MECHANIC ORDERED NEW PARTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 126,000.

06/27/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAGXCC******
Summary

THE 2012 DURANGO WILL RANDOMLY STALL PUT DRIVING DOWN THE ROAD. WHEN IT DOES SO I LOOSE POWER TO EVERYTHING INCLUDING POWER STEERING WHICH IS A VERY DANGEROUS SITUATION. I HAVE HAD THIS HAPPEN MULTIPLE TIMES NOW AND SEEMS TO BE GETTING WORSE. I WILL NO LONGER BE DRIVING THE CAR BUT CAN NOT AFFORD THE $300 DIAGNOSIS FEE FROM DODGE.

05/13/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/13/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE SPEEDOMETER MALFUNCTION AND THE ENTIRE INSTRUMENT CLUSTER FAILED. THE DEALER KOLOSSO CHRYSLER JEEP DODGE RAM (2701 W COLLEGE AVE, APPLETON, WI 54914 (920) 843-5920) STATED THAT THEY WOULD FIX AND COVER THE ELECTRICAL ISSUES. THE ELECTRICAL FAILURE OCCURRED INTERMITTENTLY AND THE VEHICLE WAS TAKEN TO THE DEALER UP TO 10 TIMES FOR THE FAILURE. THE DEALER REPLACED THE ENTIRE INSTRUMENT CLUSTER HOWEVER THE FAILURE REOCCURRED. THE DEALER EVENTUALLY STATED THEY WOULD NO LONGER COVER THE VEHICLE REPAIRS AND ASKED IF THE CONTACT WOULD TRADE THE VEHICLE IN AND PURCHASE A NEW ONE. MOST RECENT, THE VEHICLE WOULD STALL WHILE BEING DRIVEN AND ATTEMPTING TO TURN. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 56,000. THE VIN WAS NOT AVAILABLE.

04/14/2019
Components: ENGINE
Incident Date: 04/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDGXCC******
Summary

AT 144000 MILES MY LEFT CYLINDER HAS STARTED TO MAKE A TICKING SOUND. THE MAKES THE SOUNDS AT A STAND STILL ALSO WHILE DRIVING.

03/26/2019
Components: ENGINE
Incident Date: 03/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT3CC******
Summary

CHECK ENGINE LIGHT FLASHING. VECHILE WON'T START, ENGINE WOULD NOT TURN. MISFIRE WITH CYLINDER #7. MDS IS LOSING COMPRESSION CAUSING MISFIRE WITH CYLINDER #7. VEHICLE SHAKING WHILE IN PARK.

03/14/2019
Components: UNKNOWN OR OTHER
Incident Date: 03/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET4CC******
Summary

ALL POWER COMPONENTS CUTS OUT WHEN I SLOW DOWN TO MAKE A TURN IN. I HAVE TO TURN THE DURANGO OFF AND RESTART IT. THIS IS VERY DANGEROUS, FOR IT HAS HAPPEN WHEN I'M CROSSING TRAFFIC TO MAKE THIS TURN. THIS HAS HAPPEN MULTIPLE TIMES. THE LATEST WAS 3-13-19

03/08/2019
Components: ENGINE
Incident Date: 02/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHCTXCC******
Summary

TALKED TO A MECHANIC WHO SAID THAT MY LIFTERS ARE RUINING MY CAMSHAFT AND THAT THEY NEED TO BE REPLACED. MY FATHER IN LAW ALSO HAD THE SAME THING HAPPEN TO HIS 5.7 HEMI.

03/08/2019
Components: STEERING,ENGINE
Incident Date: 08/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT4CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE DECELERATED WHILE DRIVING, LOST POWER, AND SHUT DOWN. THE CONTACT QUICKLY PULLED THE VEHICLE OVER TO THE ROAD SHOULDER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROUTE 46 CHRYSLER DODGE JEEP (1655 US-46, LITTLE FALLS, NJ 07424, (973) 339-7752) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP FAILED. THE VEHICLE WAS REPAIRED. TWO WEEKS LATER, THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED AGAIN AND OTHER UNKNOWN PARTS WERE REPLACED. TWO WEEKS LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 92,293.

03/05/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/04/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4SDHDT3CC******
Summary

WHILE I WAS DRIVING IN THE STREET I SAW SOME WHITE SMOKE COMING OUT FROM THE HOOD I PARKED AND OPEN THE HOOD AND NOTICE THAT IN BACK OF THE ENGINE THERE WAS A FIRE. LUCKILY I CAUGHT ON TIME AND I WAS ABLE TO STOP IT BUT SOME OF THE WIRES GOT ALL BURNED UP.

03/03/2019
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 02/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG1CC******
Summary

WELL THERE'S SEVERAL ISSUES MAIN ONES BEING THE SELF ACCELERATIONS, NOT TO MENTION MAJOR FACTOR SCARY ONE IS MY VEHICLE GOES FROM P TO D WITHOUT MY FOOT ON THE BRAKE FOUND THIS OUT WHILE CAR WAS OFF MY 3YR OLD MOVED THE SHAFT FROM PARK TO NEUTRAL WHILE CLIMBING ACROSS TO ME AND CAR BEGAN TO ROLE.

02/26/2019
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET7CC******
Summary

HATCH WILL NOT STAY UP. GO TO OPEN IT AND IT FALLS CLOSED

02/26/2019
Components: ELECTRICAL SYSTEM,STRUCTURE,ENGINE
Incident Date: 02/20/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4RDHDG6CC******
Summary

WHILE DRIVING DOWN A 2 LANE HIGHWAY THE VEHICLE LOST POWER AND ONCE PULLED OVER ON THE SHOULDER WE NOTICED A FUNNY SMELL AND FLAMES COMING UNDER THE HOOD. THE CAR BURNED UP AND ITS TOTALLED. LUCKILY NOONE IS HURT. *DT PHOTOS ATTACHED *JB

02/25/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCTXCC******
Summary

ENGINE STALLS WHEN STARTED FOR NO REASON. ENGINE ALSO CYCLES MULTIPLE TIMES WITH OUT STARTING. THEN WILL FINALLY START. THIS HAPPENS WITH THE KEY, OR USING HE PUSH BUTTON START. NO WARNING LIGHTS COME ON AND NO CODES TO READ AT DEALER. HEAD LIGHTS, INTERIOR LIGHTS FLICKER. LIKE NO POWER GETTING TO ENGINE. THIS HAS BEEN HAPPENING PERIODICALLY FOR THE PAST FEW MONTHS. WE HAVE MONITORED DIFFERENT EVENTS TO TRY TO NARROW IT DOWN, HOWEVER THERE IS NO COMMON THREAD.

02/10/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 02/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG4CC******
Summary

VEHICLE CUTS OFF WHILE DRIVING OR WANT START AT ALL WITHOUT A JUMP OFF CHECK ENGINE LIGHT IS ON

02/06/2019
Components: POWER TRAIN
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG0CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING TRANSMISSION FLUID WITHOUT WARNING. MAC HAIK JACKSON CHRYSLER DODGE JEEP RAM (5395 INTERSTATE 55, NORTH FRONTAGE RD, JACKSON, MS 39206, (844) 332-1858) INFORMED THE CONTACT THAT THE CONDENSER WAS LEAKING FROM THE SEAL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 139,867.

01/18/2019
Components: ELECTRICAL SYSTEM
Incident Date: 01/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG9CC******
Summary

CAR SHUTS OF SUDDENLY AT ANY SPEED, IT CAN BE RESTARTED WHILE IN NEUTRAL. HOWEVER IT WONT GO BACK INTO GEAR EVEN THOUGH IT LETS ME PUT IT IN DRIVE. WHEN THIS HAPPENS IT'S VERY DANGEROUS AS ALL OF THE CARS FUNCTIONS GO DEAD POWER STEERING LIGHTS GAUGES, DOOR LOCKS WINDSHIELD WIPERS. IT CAUSES A VERY UNSAFE SITUATION ESPECIALLY AT HIGH SPEEDS ON THE HIGHWAY BECAUSE I CAN'T ALWAYS GET OVER TO A SAFE LANE TO PULL THE CAR OVER TO RESTART AND REENGAGE THE TRANSMISSION. DODGE NEEDS TO FIX THIS FREE OF CHARGE TO THE CUSTOMER

01/17/2019
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT6JC******
Summary

TIPM IS MALFUNCTIONING CAUSING THE VEHICLE TO STALL WHILE AT HIGHWAY SPEEDS. ALL EMERGENCY WARNING LIGHTS COME ON AND GAUGES WILL NOT FUNCTION. DODGE SAYS THAT THEY DO NOT HAVE A RECALL ON THE HIS ITEM EVEN THOUGH THEY DO ADMIT THAT IT HAS BECOME A MAJOR PROBLEM. IT IS NOT SAFE TO BE DRIVING WITH SUCH A MALFUNCTIONING PART.

01/14/2019
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 01/14/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4SDHDT0CC******
Summary

DRIVING AT 35 MPH CAME TO A SLOW DOWN TO TURN VEHICLE SHUT OFF AND CAUSED ME TO GO INTO A DITCH AS NO BREAKS, NO STEERING, AND ALL POWER LOST. ONCE PUT INTO PARK STARTED BACK UP IMMEDIATELY. THIS IS THE SECOND TIME THAT HAS HAPPENED FIRST TIME WAS AT A STOP LIGHT AND I WAS ABOUT TO TAKE OFF. NO WARNING OR ANYTHING. THE FIRST TIME I DIDN'T HAVE MY KIDS IN THE CAR AND THE SECOND TIME I DID AND WE COULD HAVE BEEN EXTREMELY HURT. I IS NOT SHOWING ANY CODES TO LET US KNOW WHAT I COULD POSSIBLY BE.

12/17/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJEG3CC******
Summary

I PARKED MY CAR AT HOME. IN THE MORNING WHEN I PRESSED THE START SWITCH TO START THE CAR CRANK, AND IT DOES NOT START. I WAIT A MINUTE PRESS THE START SWITCH AGAIN AND THE CAR KEEPS CRANKING NO STOPPING UNTIL I MOVE MY GEAR FROM PARK TO REVERSE. I REMOVE THE SWITCH AND I ADD MY CAR KEY AND TRY AGAIN WITH CAR KEY. AFTER 3 TIMES THE CAR STARTS. I KNOW THERE'S A RECALL OR LAWSUIT FOR THIS ISSUE. I WANT MY CAR FIXED WITH NO COST FOR ME. I MAINTAIN MY CAR IN GOOD SHAPE AND URGE TO GET THIS DONE. THIS STARTED THIS WEEK 12/17/18

12/12/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 12/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET0CC******
Summary

THIS IS THE 3RD TIME IN THE PAST 3 MONTHS I'VE BEEN TAKING THIS VEHICLE TO SERVICE FOR DIFFERENT SERVICE ISSUES. THE MOST RECENT ONE IS THE DASH AND WHIPERS STARTED GOING CRAZY, A SUDDEN SMELL OF BURNT WIRES/ELECTRIC BURN. THE VEHICLE SHUT DOWN WHILE IN MOTION LOCKING THE STEERING WHEEL AND THE GEAR SHIFTER DIDN'T WANT TO ENGAGE. I TRIED STARTING THE VEHICLE BUT IT WOULDN'T START. THE VEHICLE IS NOT COMUNICATING WITH THE STARTING KEY. THE VEHICLE GOT TOWED TO THE DEELSRSHIP AND AFTER TWO DAYS THEY CALLED ME BACK SAYING THAT THE VEHICLE IS NOT COMUNICATING WITH THE TIPM (TOTALLY INTEGRATED POWER MODULE) THEREFOR THE CAN'T MAKE A DIAGNOSIS. THEY WILL HAVE TO CHECK EACH WIRE ONE BY ONE ABD THAT CHECK UP IS GOING TO COST 4 HOURS OF WORK AT A COST OF APPROXIMATELY $400 BEFORE THEY CAN RUN A DIAGNOSIS.

12/11/2018
Components: POWER TRAIN
Incident Date: 12/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT3CC******
Summary

I FILED A COMPLAINT RECENTLY ABOUT MY VEHICLE STATING I THOUGHT THERE WAS A PROBLEM WITH MY TRANSMISSION SOLENOID BUT I TOOK IT TO A TRANSMISSION REPAIR SHOP TODAY AND WAS TOLD MY TRANSMISSION WAS FAILING. I'M FILING THIS COMPLETE CAUSE I BELIEVE THIS ISN'T SOMETHING THAT JUST HAPPENS OUT OF THE BLUE. I TAKE MY CAR IN FOR REGULAR CHECK UPS AND INSPECTIONS AND HAVE ALWAYS FIXED ANYTHING THAT WAS WRONG WITH IT. MY CAR IS STUCK IN GEAR 4 AND IT'S AN AUTOMATIC AND THIS IS A SUDDEN MISHAP THAT HAS ME WONDERING WHY THIS WOULD HAPPEN WITHOUT WARNING OR HAVE BEEN TOLD ABOUT THIS PROBLEM PRIOR TO IT HAPPENING.

12/10/2018
Components: POWER TRAIN
Incident Date: 12/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT3CC******
Summary

WHILE DRIVING MY 2012 DODGE DURANGO I NOTICED MY GEAR WOULD SHIFT TO MANUAL IN THE 4TH GEAR WITHOUT ME HAVING TO MOVE THE GEAR STICK. I DID SOME RESEARCH AND FOUND THAT THIS WAS COMMON IN A LOT OF DODGE/JEEP/CHRYSLER VECHILES. I TAKE MY CARE IN FOR REGULAR INSPECTIONS AND MAKE SURE MY CAR IS RUNNING. I THINK THIS IS A MANUFACTURING MISHAP AND NEEDS TO BE ADDRESSED. I WAS TOLD IT WAS MY TRANSMISSION CYCLOID.

12/03/2018
Components: AIR BAGS
Incident Date: 12/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG2CC******
Summary

SECOND ISSUE WITH AIR BAG. GOT 2012 DURANGO IN JAN 2013 - IN 2014 HAD TO PAY $635 TO FIX ANGLE SENSOR IN STEERING COLUMN AS IT WAS FAULTY. IT WAS NOT COVERED NOR RECALL. NOW DECEMBER 2018 NEED TO REPLACE AIR BAG AND WIRING. NO RECALL. HOW ARE THESE ITEM NOT SAFETY ISSUES AND RECALLED. EXTREMELY UPSET WITH CUSTOMER SERVICE AT CORPORATE. THIS PARTICULAR TRUCK HAS HAD NOTHING BUT TROUBLES SINCE I PURCHASED IT BRAND NEW.... WE PURCHASE NEW ONLY TO AVOID ISSUES BUT HAVE HAD NOTHING BUT ISSUES WITH THIS VEHICLE!

11/12/2018
Components: ELECTRICAL SYSTEM
Incident Date: 11/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG5CC******
Summary

"TAKATA RECALL". VEHICLE SHUT DOWN WHILE IN MOTION LOCKING THE STEERING WHEEL. DASH AND WIPERS STARTED GOING CRAZY THEN A SUDDEN SMELL OF BURNT WIRES/ELECTRIC BURN. THIS RESULTED ON COMPLETELY DEAD BATTERY DUE TO ALTERNATOR FAIL.

11/09/2018
Components: ENGINE
Incident Date: 11/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT7CC******
Summary

2012 DODGE DURANGO CREW WITH 5.7L HEMI ENGINE. 10/23/18 - VEHICLE THROUGH ENGINE ERROR CODE RELATED TO CYLINDER 8 MISFIRE. PULLED THE PLUGS AND CYLINDER 8 PLUG WAS BURNT. SINCE THE LAST PLUG CHANGE MILEAGE WAS UNKNOWN, I REPLACED ALL 16 SPARK PLUGS. VEHICLE STARTED AND RAN FINE. ERROR CODE CLEARED AND DID NOT REAPPER. 11/7/18 - WHILE DRIVING AT ~60MPH THROTTLE FLUTTERED AND VEHICLE THEN DIED. NO CHECK ENGINE OR WARNING LIGHTS ILLUMINATED. COASTED TO THE SIDE OF THE ROAD. TRIED TO RE-START ENGINE SINCE NO WARNINGS WERE VISIBLE. ENGINE MADE GRINDING NOISE AND SEIZED. DETERMINED BY LUTHER BROOKDALE DODGE IN BROOKLYN PARK THAT THERE IS A HOLE IN THE BLOCK, ENGINE IS SEIZED AND THE ENGINE NEEDS REPLACEMENT. MILEAGE WAS 114,XXX. SAFETY ISSUE IS THAT VEHICLE DIED AT HIGHWAY SPEED, LEADING TO A LOSS OF POWER STEERING, AND ASSISTED BRAKING ABILITY. NO WARNING LIGHTS ILLUMINATED ON THE DASH SO THERE WAS NO VISIBLE INDICATOR OF ENGINE FAILURE.

11/05/2018
Components: ELECTRICAL SYSTEM
Incident Date: 10/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG4CC******
Summary

WHILE DRIVING DOWN THE ROAD THE VEHICLE JUST SHUTS OFF WITHOUT WARNING. SOMETIMES ITS JUST ALL THE LIGHTS AND ELECTRICAL GO OUT BUT THE VEHICLE STAYS RUNNING.

10/29/2018
Components: ELECTRICAL SYSTEM
Incident Date: 10/28/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4SDJET0CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND MAKING LEFT TURNS ONLY, THE VEHICLE WOULD STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE INSTRUMENT PANEL WOULD FLICKER WHILE STARTING THE VEHICLE. THE CONTACT ALSO STATED THAT THE PASSENGER'S FRONT SEAT MELTED ALONG WITH THE REAR DRIVER'S AND PASSENGER'S HEATED SEAT ALSO SHOWED HEAT DAMAGE. ADDITIONALLY, THE REAR BACK-UP CAMERA WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. MASSEY YARDLEY JEEP CHRYSLER DODGE RAM (777 NORTH STATE ROAD 7, PLANTATION, FL 33317, (954) 327-4000) WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,430. *TT*JB

10/23/2018
Components: AIR BAGS,SEAT BELTS
Incident Date: 10/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDGXCC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE DEALER (CROWN DODGE CHRYSLER JEEP RAM FIAT, 2707 SHORTCUT RD, PASCAGOULA, MS 39567, (228) 769-1660) DIAGNOSED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT BELT BUCKLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.

10/19/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 10/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET2CC******
Summary

TAKARA RECALL - LOUD CLICKING SOUNDS FROM UNDERNEATH THE VEHICLE. TOOK IT LOCAL TRANSMISSION MECHANIC AND WAS TOLD IT WAS THE TRANSFER CASE MOTOR. DID NOT GET A SAFETY WARNING LIGHT. AFTER CHECKING INTERNET NOTICE THAT I WAS THE FIRST WITH THIS PROBLEM. SEEMS DODGE HAS A HISTORY CONCERNING TRANSFER CASE MOTOR. THE CLICKING SOUNDS HAPPENED EVEN AFTER TURN VEHICLE OFF AND WHEN STARTING OR SHIFTING FROM P TO D,R OR N.

10/15/2018
Components: ELECTRICAL SYSTEM
Incident Date: 10/10/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4RDJDGXCC******
Summary

DRIVING, SUDDENLY CHARGING STATION LIGHT FLASHED ON SCREEN AND VEHICLE WAS MAKING REVING ENGINE SOUND. PULLED OVER AND SMOKE WAS EXITING FRONT GRILL. ALL ELECTRICAL DIED AND COULDN'T GET KEY OUT OF IGNITION. CALLED TOWING TO AUTO SHOP THAT WAS AVAILABLE IMMEDIATELY. DIAGNOSIS WAS ALTERNATOR HAD IGNITED COMPUTER SYSTEM THEREFORE ALL ELECTRICAL POWER OUTAGE.

10/03/2018
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES,Other/Unknown
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG2CC******
Summary

BEGINNING IN DEC 2017, WE'VE HAD SPORADIC ISSUES WHILE DRIVING ON HIGHWAYS AND LOCAL ROADS WITH SOME PORTION OF THE ELECTRICAL SYSTEM. WHEN THIS HAPPENS, THE CENTER LCD DASH SCREEN POWERS OFF, AND WE LOSE POWER STEERING AND BRAKES. DASH LIGHTS, EXTERIOR LIGHTS, RADIO, A/C ALL STAY ON. TYPICALLY WE HAVE TO PULL OVER AND TURN THE CAR OFF & BACK ON FOR IT TO RETURN. FROM DEC-OCT, ITS HAPPENED APPROX 5-6 TIMES. THE DEALER WASN'T ABLE TO REPLICATE THE ISSUE FOR THE DAYS THEY HAD IT, AND NO ERROR CODES WERE WRITTEN. A FRIEND ALSO WITH A DURANGO DESCRIBED TO ME SIMILAR ISSUES WITH HIS, AND SAID HIS TIPM WAS FAULTY. WE HAVE LIFETIME WARRANTY, AND THE TIPM IS COVERED, BUT THEY REFUSE TO REPLACE IT UNTIL THE DEALER CAN REPLICATE THE ISSUE AND GET AN ERROR CODE POINTING TO THE TIPM. I BELIEVE BECAUSE WE LOSE POWER STEERING, THAT THIS IS A SERIOUS SAFETY HAZARD AND SHOULD BE REPLACED REGARDLESS.

10/03/2018
Components: ELECTRICAL SYSTEM
Incident Date: 10/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT1CC******
Summary

WHILE DRIVING 55 MILES AN HOUR ON A STATE ROAD DRIVING STRAIGHT THE CAR COMPLETELY STARTED GOING CRAZY. THE DASHBOARD WAS BLINKING INDICATING THAT MY SEATBELT WAS NOT BUCKLED WHICH IT WAS, THE CAR WENT FROM DRIVE TO PARK TO NEUTRAL THE WIPERS STARTED AND IT WASN'T RAINING AND THE CAR THEN ALL OF THE SUDDEN STOPPED DEAD. THE DEALER SAYS MY SPECIFIC CAR VIN IS NOT PART OF THE RECALL WHERE THIS EXACT PROBLEM WAS STATED IN TWO PRIOR RECALLS. THIS WAS A VERY DANGEROUS EVENT AND I COULD HAVE BEEN HURT OR SOMEONE ELSE HURT.

10/02/2018
Components: ENGINE
Incident Date: 09/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT0CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED BACK AND FORTH. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND CODE: P0303 (MISFIRE) DISPLAYED. THE VEHICLE WAS TAKEN TO SJ DENHAM CHRYSLER JEEP FIAT (772 N MARKET ST, REDDING, CA 96003, 530-241-1756) WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT AND LIFT WERE FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 73,850.

09/25/2018
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT6CC******
Summary

MY DURANGO HAD BEEN REPAIRED PER RECALL R09, AND NOW THE VEHICLE IS DOING THE SAME THING AS IT WAS BEFORE THE REPAIR, WHICH IS HAVE FAILED STARTS, AND THE ENGINE SHUTTING DOWN WHILE DRIVING ( VERY DANGEROUS ESPECIALLY ON THE FREEWAY).

09/17/2018
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJEG4CC******
Summary

REGARDING SAFETY RECALL R09 / NHTSA 15V-115 FUEL PUMP RELAY - 2012-2013 DODGE DURANGO & JEEP GRAND CHEROKEE THIS RECALL WAS PERFORMED ON MY VEHICLE A FEW MONTHS AGO, THE OTHER WEEK THE FIX FAILED SEVERAL TIMES STARTING THE CAR AND ONCE WHILE THE CAR WAS IN MOTION. I TOOK IT BACK IN TO THE DEALER TO GET THE FIX REDONE, IN THE TWO DAYS SINCE THE REDO THE CAR HAS ALREADY NOT STARTED SEVERAL TIMES AND STOPPED SUPPLYING POWER TO THE FUEL PUMP WHILE THE CAR WAS IN MOTION ONCE. SO IN SHORT, THE FIX FOR THE ORIGINAL SAFETY ISSUE DOES NOT WORK AND IS EVEN WORSE THAN BEFORE THE FIX. SEARCHING ONLINE SEVERAL OTHER PEOPLE ALSO HAVE HAD THE FIX FAIL ON THEM AS WELL.

09/17/2018
Components: ENGINE
Incident Date: 09/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET6CC******
Summary

I HAVE A 2012 DODGE DURANGO WITH 110000 MILES ON IT. TOOK IT TOO THE DEALERSHIP BECAUSE OF A CHECK ENGINE LIGHT. THE ENGINE FELT LIKE IT WAS RUNNING GOOD. IT TURNED OUT THAT THREE OF MY LIFTERS WERE BAD WHICH ALSO MESSED UP THE CAMSHAFT. HAD TO REPLACE THE ENGINE BECAUSE IT WOULD HAVE BEEN THE SAME PRICE TO FIX IT, IF THE OTHER SIDE WE'RE BAD TOO. THIS IS A KNOWN ISSUE WITH DODGE AND THEY REFUSE TO FIX IT

09/05/2018
Components: ELECTRICAL SYSTEM
Incident Date: 03/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG9CC******
Summary

WE PURCHASED A CAR IN MARCH 2018, CAME TO FIND OUT IT HAD AN OPEN RECALL ON THE ALTERNATOR. THE DEALERSHIP SAID THEY FIXED IT BUT THEY INSTALLED AN ALTERNATOR THAT ALSO HAS AN OPEN RECALL SO WE ASSUME THEY TOOK THE PART FROM ANOTHER VEHICLE INSTEAD OF REPLACING IT WITH A NEW ONE.

09/04/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG5CC******
Summary

THIS VEHICLE HAS A LOT OF ELECTRICAL ISSUES. THE PUSH START DOESN'T ALWAYS WORK AND STALLS OUT. THE CAR HAS ALSO LOST POWER WHILE I WAS DRIVING LUCKILY IT KICK BACK ON BEFORE SOMETHING SERIOUS HAPPENED. IT ALSO TENDS TO SHIFT GEARS VERY HARD AT TIMES.

08/28/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG5CC******
Summary

3 YEARS AFTER HAVING MY FUEL PUMP RELAY RECALL PERFORMED ON MY 2012 DURANGO CREW THE SAME EXACT SYMPTOMS ARE HAPPENING. STALLING OUT WHILE DRIVING AND THE CAR WILL TRY TO CRANK BUT NOT FULLY TURN OVER. PUT THE DURANGO IN THE SHOP AND IT'S THE SAME PROBLEM AGAIN THE FUEL PUMP RELAY AND WE HAVE TO PAY OUT OF POCKET FOR THE REPAIR. THIS PART SHOULD NOT BE FAILING AGAIN AFTER A 30,000 MILE 3YEAR DIFFERENCE ON A 70,000 MILE CAR. WHAT EVER PARTS THEY USED FOR RECALL ARE FAULTY AND EVENTUALLY FAIL. I SHOULD NOT HAVE TO HAVE MY FUEL PUMP RELAY CHANGED AGAIN ON THIS CAR. DODGE NEEDS TO TAKE RESPONSIBILITY AND FIX THE ISSUE THE FIRST TIME AND NOT PUT BURDEN ON THEIR CUSTOMERS OF THEIR DEFECTS. I'M PUTTING THIS OUT THERE FOR ANYONE HAVING THE SAME ISSUE AFTER THEIR RECALL WAS FIXED. COMPLAIN! SO WE AREN'T RESPONSIBLE FOR DODGE MISTAKES.

07/31/2018
Components: ELECTRICAL SYSTEM
Incident Date: 07/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT9CC******
Summary

ONCE AGAIN IM DRIVING TO WORK ON 7/30/18 AS I GO TO GET OFF MY EXIT MY TRUCK SHUTS OFF AND ALMOST GOT STRUCK BY A TRACTOR TRAILOR. THERE IS A RECALL FOR THIS APPRANTLY MY TRUCK ISNT ON IT BUT ITS DOING EXACTLY WHAT THE RECALL EXPLAINED. THIS TIME I WAS LUCKY THAT THE TRUCK DRIVER WASNT FOLLOWING TO CLOSE OR I PROBLY WOULDNT BE HERE TO TYPE THIS PROBLEM, I HOPE YOU GUYS CAN TAKE THE TIME OUT AND HELP ME WITH THIS SITUATION BEFORE IT BECOMES A BIG PROBLEM WHERE AS I MIGHT DIE DUE TO NOTHING IS BEING DONE. THANK YOU IN ADVANCE FOR TAKING THE TIME OUT TO READ MY EMAIL.

07/30/2018
Components: ENGINE
Incident Date: 07/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG3CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE SUDDENLY DECELERATED AND SHUT OFF. AFTER APPROXIMATELY TEN MINUTES, THE ENGINE WAS RESTARTED AND THE VEHICLE OPERATED NORMALLY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE A SECOND TIME BEFORE IT WAS TAKEN TO MOHAVE MOTORS (631 W. MAIN ST, BARSTOW, CA). THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. **TR CONSUMER STATED THIS IS WHERE I INQUIRED ABOUT ANY RECALLS. THIS IS WHERE I WAS MEANT BY SUPPOSEDLY BY HEAD MECHANIC, WHO WAS REDO, OBNOXIOUS, AND INCOMPENTENT. MY DURANGO WAS NEVER TAKEN THERE, WHEN I WAS TOLD THERE WAS NO RECALLS AND THEY WOULD TINKER WITH IT, WITH A SMIRK, I LEFT NEVER TO GO THERE AGAIN. 7/30/18 MANUFACTURE WAS CALLED SAME ANSWER NO RECALLS. I THEN TOOK IT TO VICTORVILLE MOTORS. THE HARNESS THAT WAS ATTACHED TO THE RECALL RELAY PUMP, BURNT TO A CRISP. PART REQUIRED TO PROVIDE A PERMANENT REMEDY FOR THIS CONDITION IS CURRENTLY NOT AVAILABLE.UPDATED 10/22/18*JB

07/19/2018
Components: ENGINE
Incident Date: 06/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT2CC******
Summary

BAD CAMS IN LESS THAN 100,000 MILES. ENGINE MISFIRE ON 5TH CYLINDER, UNABLE TO ACCELERATE QUICKLY, CHECK ENGINE LIGHT FLASHING. $4,700 REPAIR.

07/17/2018
Components: ELECTRICAL SYSTEM
Incident Date: 07/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT9CC******
Summary

OK, SO WHILE I'M DRIVING TO WORK ON A BUSY HIGHWAY GO TO GET OFF MY EXIT LIKE ALWAYS MY TRUCK AUTOMATICALLY SHUTS OFF THIS HAS BEEN A RECURRING PROBLEM. I TAKE MY TRUCK TO THE DEALERSHIP AND THEY CAN'T FIND ANYTHING WRONG WITH IT, THEN I READ ABOUT A RECALL ON THE ALTERNATOR AND THE PROBLEM IT IS CAUSING WHICH SOUNDS LIKE WHAT I AM EXPERIENCING AT THE MOMENT. I AM AFRAID THAT THIS IS GOING TO HAPPEN WHILE I HAVE MY FAMILY IN THE TRUCK WITH ME AND GET REAR ENDED. SO I PRAY THAT YOU GUYS CAN COME UP WITH THE RIGHT SOLUTION FOR MY TRUCK. HOPEFULLY WE CAN TAKE CARE OF THIS PROBLEM BEFORE IT KILLS ME AND MY FAMILY, THANK YOU FOR TAKING THE TIME TO READ MY SITUATION

07/13/2018
Components: ELECTRICAL SYSTEM
Incident Date: 07/11/2018
Crash: No
Fire: No
Summary

THERE IS A RECALL ON 2012 DODGE DURANGO ALTERNATOR BUT I HAVE NOT RECEIVED ANY INFORMATION ON THIS RECALL. AS I'M DRIVING MY TRUCK SHUTS OFF WHILE DRIVING, I'M AFRAID THAT IF MY WIFE DRIVES MY TRUCK AND THIS HAPPENS TO HER OR MYSELF WITH OUR KIDS IN THE VEHICLE AND SOMEONE SLAMS IN THE BACK OF US I DON'T KNOW WHAT I'LL DO. SO I TOOK IT TO LIA DODGE WHERE I PURCHASED IT BUT THEY SAY IT'S NOTHING COMING UP WHEN THEY SCAN IT. BUT ONCE AGAIN LIKE I STATED IT KEEPS SHUTTING OFF AT LEAST 2_3TIMES PURE MONTH. SO I WOULD LIKE TO KNOW IF THIS PROBLEM CAN BE TAKEN CARE OF FAST. THANK YOU IN ADVANCED

07/10/2018
Components: TIRES
Incident Date: 07/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT4CC******
Summary

HANKOOK ROADHANDLER H/T TIRES ON AN SUV -SEVERE TIRE DEFECT THIS TIRE WAS NOT LISTED IN CHOICES SO I CHOOSE ROADHANDLER SPORT -MY TIRES ARE ROADHANDLER H/T , THEY ARE SUV TIRES, UNSURE OF SIZE CAR WAS NOT HANDLING WELL AND FELT FUNNY AT TIMES WHEN DRIVING, I HAD SOME OTHER ISSUES WITH THE CAR SO BROUGHT IT TO GARAGE AND THEY NOTIFIED ME OF THE SEVERE TIRE DEFECT

07/05/2018
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2018
Crash: No
Fire: No
Summary

THE REAR LIFT GATE CLOSES WITHOUT WARNING RAPIDLY AND WITH GREAT FORCE. IT IS A SERIOUS SAFETY CONCERN. IT COULD POTENTIALLY CAUSE SERIOUS INJURY OR DEATH. I WAS TOLD BY THE DEALER THE STRUTS ARE BAD. I WAS ALSO TOLD I SHOULD NOT HAVE THIS PROBLEM IN THE SUMMER. I DO NOT THINK IT IS EVER ACCEPTABLE THAT THUS OCCURS. I HAVE FOUR CHILDREN AND THIS US UNACCEPTABLE. I CONTACTED DODGE AND THEY WILL NOT TAKE RESPONSIBILITY SINCE I AM NOT THE ORIGINAL OWNER. I CAN PROVIDE VIDEO OF THIS OCCURRENCE.

06/27/2018
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 10/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHCT1CC******
Summary

THE BATTERY GETS DRAIN OUT WITHOUT WARNING IT HAPPENS ONCE OR TWICE A MONTH LATELY IT'S HAPPENING MORE OFTEN, MY TRUCK WON'T START EVEN IF THE DAY BEFORE WAS RUNNING BATTERY WAS CHECK AND IT'S FINE. CHECK ENGINE LIGHT IT'S ON NOW ONCE THE TRUCK DIDN'T WANT TO TURN ON. TOOK IT TO A MECHANIC AND HE SAID IT WAS A RELAY ISSUE. BRAKES ARE IN THE RECALL VIN CHECK LIST ALONG ONE OTHER RECALL. THE LIGHTS INSIDE TURN ON AND OFF AS WELL AS IF THERE IS A SHORT GOING ON WHILE IN DRIVING MODE IT FEELS LIKE THE TRUCK IS LOOSING POWER EVEN THOUGH IT HAS GAS. I'M AFRAID TO DRIVE IT.

06/25/2018
Components: SERVICE BRAKES
Incident Date: 06/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG0CC******
Summary

REPAIRD BRAKE BOOSTER SHIELD IN 2016 UNDER RECALL P14 NHTSA 14V-154 AT THE DEALERSHIP, NO I HAVE THE SAME PROBLEM BECAUSE THE BOOSTER SHIELD WAS INSTALLED INCORECTLY AND THERE IS ANOTHER RECALL T59 BUT DEALER IS TRYING TO TELL ME LAST TIME T WAS N ALTERNATOR AND HAVING ME WAIT OVER A WEEK FOR APT TO FIX IT, TOTALLY IRRESPONSIBLE AND RIDICULOUS. I WAS GOING ABOUT 20MPH AND COULD NOT STOP THE CAR.

06/20/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT3CC******
Summary

USING THE PUSH BUTTON START SYSTEM, WITH THE ENGINE OFF, THE BRAKE PEDAL NOT DEPRESSED, AND THE TRANSMISSION GEAR SELECTOR SET TO P(ARK). WHEN THE PUSH BUTTON START IS PRESSED TWICE, THE VEHICLE ATTEMPTED TO START UP, AND STARTED TO MOVE ON IT'S OWN. THERE WAS NOBODY IN THE DRIVER SEAT, THE BRAKE PEDAL WAS NOT DEPRESSED, THE TRANSMISSION WAS IN PARK. BLUE WATER CHRYSLER DEALERSHIP IN FORT GRATIOT, MI HAS VERIFIED THIS TO BE HAPPENING AND REPRODUCIBLE.

06/13/2018
Components: AIR BAGS
Incident Date: 06/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG2CC******
Summary

SUNDAY, JUNE 3, 2018, MY AIRBAG WARNING LIGHT CAME ON WITH THE INTERMITTENT AND ANNOYING 'DING' TO SIGNAL AN ISSUE. THE VEHICLE WAS WORKING FINE WHEN I PARKED IT THE NIGHT BEFORE WITH NO WARNING LIGHTS ON. LIGHT WILL PERIODICALLY GO OUT BRIEFLY AND THEN COME BACK ON WITH THE 'DING.' I WAS DRIVING THE CAR THE FIRST TIME I NOTICED IT. THIS IS THE SECOND TIME I HAVE HAD AN ISSUE WITH THIS LIGHT COMING ON. PREVIOUSLY, IT WAS 'TAKEN CARE OF' WHEN I TOOK MY VEHICLE IN FOR RECALL WORK.

05/24/2018
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG6CC******
Summary

WE HAVE TAKEN MY SUV IN FOR THIS STARTER ISSUE FOR ALMOST AS LONG AS WE HAVE HAD IT. IT ACTS AS THOUGH IT IS STARTING BUT WONT TURN OVER. WE HAVE TO POP OUT THE PUSH TO START BUTTON AND MANUALLY TURN THE CAR OFF FOR IT TO STOP. IT DOES THIS MULTIPLE TIMES IN A ROW BEFORE STARTING. FINALLY AFTER 4 OR 5 VISITS FOR THE ISSUE, DODGE SAYS ITS SOME FUEL PUMP RELAY SO THEY FIXED THAT, BUT THE PROBLEM RETURNED. THE CAR COMPLETELY STALLED ONE DAY WHILE WE WERE DRIVING, AND IT STOPPED TURNING ON. WE LOST ALL POWER, NO POWER STEERING, AND EVERY LIGHT ILLUMINATED ON THE DASH BOARD. THIS HAPPENED AS WE WERE EXITING THE DALLAS NORTH TOLLWAY... LUCKILY WE WERE EXITING! WE WERE ABLE TO PULL OFF THE SIDE OF THE ROAD, WE HAD THE CAR TOWED TO THE DEALERSHIP. THIS OCCURRED IN NOV/DEC 2017. OVER A PERIOD OF ABOUT 4-6 WEEKS, THEY REPLACED THE PCM AND CAT CONVERTER (BOTH) AND ALTERNATOR. NOW 4.5 MONTHS LATER THE PROBLEM HAS RETURNED WITH STARTER CONSTANTLY TURNING OVER, ITS HAPPENED 2 DAYS IN A ROW NOW. WE HAVE TO TRAVEL DAILY 20 MILES EACH WAY DOWN THE I30 CORRIDOR IN THE DFW AREA . WE ARE AFRAID THAT THE CAR WILL JUST STALL GOING DOWN THE FREEWAY. ALL SIGNS POINT TO A TIPM PROBLEM, BUT THE DEALERSHIP IS UNWILLING TO REPLACE.

05/23/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG8CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS TAKEN TO BURNS MOTORS (1300 U.S. 83 BUSINESS, MCALLEN, TX 78501, 956-984-4440), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

05/22/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHDT5CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 50 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) AS THE CAUSE OF THE FAILURE. THE CONTACT CALLED LAKELAND DODGE AT (863) 687-2501 (2875 MALL HILL DR., LAKELAND, FL 33810) AND WAS INFORMED THAT THE RECALL REPAIR WAS ALREADY COMPLETED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,245.

05/03/2018
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 04/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDGXCC******
Summary

I HAVE TAKEN MY TRUCK IN FOR ALL THE RECALLS AND NOW HAVING TROUBLE WITH POWER STEERING LEAKAGE AND THE SYSTEM NOT STAYING COOLED. THE TRUCK DOES NOT STAY COOL WHEN DRIVING THE RPM GOES ABOVE 3 AT THE SPEED OF 60 MILES PER HOUR. THE POWER STEERING LEAKAGE WAS TOLD TO ME ON THE OIL CHANGE DONE 4/2018

05/03/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHET0CC******
Summary

VEHICLE HAS TURNED OFF TWICE IN ONE WHILE THE CAR IS IN MOTION. SECOND TIME TODAY MY FAMILY WAS IN THE FREEWAY AND WERE ALMOST SERIOUSLY HURT AFTER THE ENGINE TURNED OFF OUT OF NO WHERE.

04/30/2018
Components: ELECTRICAL SYSTEM
Incident Date: 04/29/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4SDHET5CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 20 MPH, THE CONTACT DETECTED A BURNING ODOR INSIDE THE VEHICLE. IN ADDITION, THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT'S HUSBAND EXITED THE VEHICLE, OPENED THE HOOD, AND NOTICED A SMALL FIRE BY THE ALTERNATOR. THE FIRE DEPARTMENT WAS NOT NOTIFIED AS THE HUSBAND WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TOWED TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) AS A POSSIBLE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.

04/25/2018
Components: ENGINE
Incident Date: 04/25/2018
Crash: No
Fire: Yes
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE THE VEHICLE WAS STATIONARY, IT CAUGHT FIRE. THE CONTACT NOTICED SMOKE AND FLAMES UNDER THE HOOD. THE FIRE DEPARTMENT WAS NOT CONTACTED. A FUEL STATION ATTENDANT WAS ABLE TO EXTINGUISH THE FIRE. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FAILURE WAS DUE TO A FAULTY ALTERNATOR THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT MADE AWARE OF THE FIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FIRE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000. THE VIN WAS NOT AVAILABLE.

04/22/2018
Components: ELECTRICAL SYSTEM
Incident Date: 04/02/2018
Crash: No
Fire: No
Summary

BLIND SPOT DETECTION SYSTEM FAILED. LOCATION OF MODULES CAUSE IT TO DETERIORATE

04/18/2018
Components: ELECTRICAL SYSTEM
Incident Date: 07/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG5CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) AND WAITED MONTHS TO SCHEDULE A RECALL REPAIR. THE DEALER (DAVE DENNIS CHRYSLER JEEP DODGE RAM, 4232 COLONEL GLENN HWY, DAYTON, OH 45431, (937) 429-5566) WAS CONTACTED AND STATED THAT PARTS WERE UNAVAILABLE. THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT WAS ALSO CONCERNED THAT HE WAS EXPERIENCING A FAILURE DUE TO THE RECALL BECAUSE THE CD PLAYER WAS WARM WHEN EJECTING A CD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING TO DETERMINE A RESPONSE FROM THE MANUFACTURER CONCERNING PART AVAILABILITY. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

04/16/2018
Components: AIR BAGS
Incident Date: 04/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG2CC******
Summary

2012 DURANGO SUPPLEMENTAL RESTRAINT SYSTEM (AIRBAGS) LIGHT STUCK ON. APPEARS TO BE A COMMON PROBLEM AS THERE ARE OTHER COMPLAINTS. WHAT WE WOULD LIKE TO KNOW IS, WHILE DODGE SAYS TO HAVE THE VEHICLE SERVICED IMMEDIATELY UPON THE LIGHT COMING ON, WHAT HAPPENS IF IMMEDIATE SERVICING IS NOT POSSIBLE? ARE THE BAGS GOING TO DEPLOY AT ANY TIME? WILL THEY NOT DEPLOY WHEN THEY SHOULD? AS THERE ARE A NUMBER OF DIFFERENT AIRBAGS IN THE VEHICLE, IS ONE BAG MORE AFFECTED THAN ANOTHER? HELP NHTSA! AIRBAG SYSTEMS SHOULD NOT BE ALLOWED TO FAIL IN ANY WAY. MANUFACTURERS SHOULD BE HELD ACCOUNTABLE! THE OTHER COMPLAINTS LISTED ON THIS SITE SOUND HORRIFYING. THERE SHOULD BE A RECALL FOR THIS PROBLEM!

04/09/2018
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 04/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT5CC******
Summary

THE CHECK ENGINE BULB IS FUNCTIONAL (LIGHTS UP INITIALLY WHEN TURNING ON THE VEHICLE), BUT DOES NOT ILLUMINATE WHEN THERE IS AN ENGINE CODE REPORTED. I'VE ENCOUNTERED 2 DIFFERENT PROBLEMS WHERE THE CHECK ENGINE LIGHT DIDN'T ILLUMINATE. THE ELECTRONIC THROTTLE CONTROL WAS MALFUNCTIONING, AND THE CAR OCCASIONALLY WENT INTO LIMP MODE, USUALLY ON HIGHWAYS WHILE DRIVING STRAIGHT, SOMETIMES AT HIGH SPEEDS, RISKING A REAR END COLLISION. FORTUNATELY THE THROTTLE CONTROL LIGHT ILLUMINATED, BUT THERE WAS NO CHECK ENGINE LIGHT. THE CRUISE CONTROL IS MALFUNCTIONING, DISENGAGING AT RANDOM TIMES AT HIGH SPEEDS ON A HIGHWAY, AGAIN RISKING A REAR END COLLISION. NO INDICATOR LIGHTS ILLUMINATE, AND THERE IS NO CHECK ENGINE LIGHT. AN ENGINE CODE READ REPORTS ERROR P0572, WHICH INDICATES A PROBLEM WITH THE CRUISE CONTROL, BUT THERE IS STILL NO CHECK ENGINE LIGHT ILLUMINATED.

04/09/2018
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 02/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG4CC******
Summary

ON OCTOBER 2,2012 I PURCHASED A DODGE DURANGO WITH LESS THAN 100 MILES.. I HAVE ALWAYS KEPT UP WITH SCHEDULED MAINTENANCE. I'M STILL SEARCHING FOR ALL MY PAPERWORK.. I FOUND PAPERWORK WHERE THE CHECK ENGINE LIGHT WAS ON AT 81,552 -02/21/15--12/31/15--10/14/17--10/14/17---10/17/17--04/02/18.. I HAVE SPENT OVER $3,000 DOLLARS TO REPAIR THE CHECK ENGINE LIGHT, NOW IM TOLD THAT THIS VEHICLE THAT I HAVE PAID APPROXIMATELY OVER $40,000 NOT INCLUDING ALL THE REPAIRS WILL NOT BE FIXED AND PERHAPS I NEED TO TRADE IT IN FOR ANOTHER VEHICLE.. I AM EXTREMELY OUTRAGED WITH THIS COMPANY AND FEEL I HAVE BEEN RIPPED OFF. THIS VEHICLE HAD AND HAS A LOT OF RECALLS ALL WHICH I HAVE KEPT UP ON AND STILL IM NOT ABLE TO ENJOY MY VEHICLE..I DONT FEEL SAFE DRIVING THIS VEHICLE ANYMORE.. ENGINE SHUT DOWN AND EVEN AFTER ALL THE MONEY INVESTED IM STILL HAVING PROBLEMS..I HAVE ALL THE DOCUMENTS RELATING TO THIS ENGINE PROBLEM. I WOULD APPRECIATE YOUR ASSISTANCE IN THIS MATTER.. THANK YOU

04/08/2018
Components: SEAT BELTS,SEATS
Incident Date: 03/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG1CC******
Summary

THE ORC MODULE NOT WORKING I JUST DRIVING AND THE AIR BAG LIGHT TURN ON

04/05/2018
Components: EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
Incident Date: 04/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDGXCC******
Summary

CAR NOT STARTING ACTS LIKE NOT GETTING ANY FUEL OR MAY START AND DIE LIKE NOT GETTING ENOUGH FUEL. AUTO HEADLIGHTS WILL SHUT OFF WHILE DRIVING OR MAY NOT COME ON AT ALL

04/04/2018
Components: ENGINE
Incident Date: 03/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET3CC******
Summary

WE HAD AN EXHAUST LEAK, AND WE DIDN'T THINK THAT IT WAS A BIG DEAL MAYBE A BROKEN SEAL. I NOTICED THE LEAK WHEN I USED MY REMOTE START IN THE MORNING.TURNS OUT THE EXHAUST MANIFOLD WARPED AND BROKE BOLTS! THIS COULD HAVE CAUSED SOME SERIOUS SAFETY ISSUE IF IT HADN'T BEEN LOOKED INTO. I LOOKED AT OTHER DODGE DURANGO OWNER SITES AND THIS SEEMS TO BE A COMMON PROBLEM AMONGST OWNERS OF THIS MAKE AND MODEL.

03/29/2018
Components: SEATS
Incident Date: 03/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG1CC******
Summary

I HAD A PASSENGER SITTING IN THE FRONT PASSENGER SEAT MOVING THE SEAT BACK WITH POWER CONTROLS AND THE HEADREST DEPLOYED WHILE I WAS DRIVING LESS THAN 30 MPH IN A RESIDENTIAL AREA, DID NOT KNOW WHAT IT WAS AT FIRST, IT WAS LOUD POPPING SOUND...ONCE I LEARNED WHAT HAPPENED I LOOKED UP TO SEE HOW TO RESET IT AND ATTEMPTED SO..WITH NO SUCCESS. THE BRACKETS THAT HOLD THE PIN IS/WAS BROKEN. I ALSO LEARNED THIS IS NOT SUPPOSE TO HAPPEN UNLESS YOU ARE HIT FROM BEHIND AND IT SHOULD DEPLOY TO AVOID WHIPLASH, THIS WAS NOT THE CASE, LUCKILY MY PASSENGER WAS NOT INJURED FROM THE HEADREST DEPLOYING PREMATURELY. I CONTACTED THE DEALER TO LEARN THIS WAS NOT COVERED UNDER WARRANTY PLAN I HAVE. THE REPAIR COST IS 911.85 THAT I AM RESPONSIBLE FOR, I PAID 135 JUST TO HAVE IT LOOKED AT, WHICH WILL GO TOWARDS REPAIRS IF FIXED WITHIN 30DAYS, THIS COST IS NOT WITHIN REACH FOR ME. I HAVE ALSO READ OTHER DODGE MODELS WITH THE SAME ISSUE IN THE PAST. PLEASE LOOK INTO THIS AS THIS IS NOT UNCOMMON BUT VERY COSTLY TO THE CAR OWNER. THANK YOU. MILEAGE THIS OCCURRED AT 52000

03/05/2018
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 02/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG1CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE DECELERATED AND THEN STALLED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED SOUTH COUNTY DODGE CHRYSLER JEEP RAM AT (314) 487-1010 (7127 S LINDBERGH BLVD, ST. LOUIS, MO 63125) AND WAS INFORMED THAT THEY WERE NOT ACCEPTING RECALLS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 109,850.

02/21/2018
Components: SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 02/01/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4RDJAG1DC******
Summary

TL* THE CONTACT OWNED A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH DURING INCLEMENT WEATHER, THE VEHICLE SLID ON ICE, INTO AN EMBANKMENT, WENT AIRBORNE, AND CRASHED INTO A TREE. THE BRAKES WERE APPLIED WITH FORCE, BUT FAILED TO STOP THE VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED A FRACTURED BACK IN TWO PLACES AND A RUPTURED LEFT BREAST IMPLANT, WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO A FACILITY AND A YARD, BUT WAS NOT INVESTIGATED BY THE INSURANCE COMPANY OR A DEALER. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V115000 (ELECTRICAL SYSTEM), 17V435000 (ELECTRICAL SYSTEM), AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE REPAIRS HAD NOT BEEN COMPLETED. THE MANUFACTURER WAS CONTACTED AFTER THE CRASH TO INQUIRE ABOUT THE AIR BAGS NOT DEPLOYING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT YET ISSUED ANY TSBS OR RECALLS FOR THE AIR BAGS. THE APPROXIMATE FAILURE MILEAGE WAS 186,000. *BF *TR *BF *BF *TR

02/21/2018
Components: AIR BAGS
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG4CC******
Summary

AT LESS THAN 73,000 MILES ON VEHICLE AND JUST SIX YEARS OLD THE AIR BAG LIGHT WILL GO OFF AND ON. THE LIGHT WILL BLINK ON AND OFF AT ALL TIMES THEN WILL GO OFF FOR WEEKS THEN COME BACK ON AND STAY ON. THIS IS A SAFETY ISSUE THAT MUST GET FIXED BY MANUFACTURER.

02/17/2018
Components: ELECTRICAL SYSTEM
Incident Date: 02/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT8CC******
Summary

AFTER PRESSING THE VEHICLE IGNITION BUTTON TO TURN OFF, IF YOU PRESS THE BUTTON TO TURN IT BACK ON, IT CONSTANTLY TRIES TO TURN OVER. THIS HAPPENS ALSO WHEN YOU PRESS THE IGNITION BUTTON AND IT DOESN'T TURN OVER. IF YOU PRESS THE IGNITION BUTTON, IT DOESN'T START, PRESS THE BUTTON AGAIN, IT CONSTANTLY TURNS OVER. THE ONLY WAY TO SUCCESSFULLY START IT AFTER THAT IS TO GET OUT OF VEHICLE, CLOSE THE DOOR, AND GET BACK IN. THIS HAS HAPPENED A NUMEROUS AMOUNT OF TIMES.

02/14/2018
Components: UNKNOWN OR OTHER
Incident Date: 02/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG8CC******
Summary

WHEN ATTEMPTING TO TURN THE HEAT ON IN THE DURANGO, DRIVER'S SIDE HEAT WORKS WELL, BUT PASSENGER AND BACKSEAT HAVE COLD AIR BLOWING OUT. DURANGO WAS PLACED ON SYNC TO HAVE THE WHOLE VEHICLE WARM TO THE SAME TEMP. I HAVE HEARD AND READ ABOUT MANY COMPLAINS OF THIS SAME ISSUE.

01/24/2018
Components: UNKNOWN OR OTHER
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET6CC******
Summary

2012 DURANGO HAS CONTINUED TO PERIODICALLY STALL WHEN COMING TO A STOP. VEHICLE IS ABLE TO SUCCESSFULLY RESTART AFTER PUTTING IN PARK. PROBLEM HAS BEEN HAPPENING FOR ALMOST A YEAR AND HAS BEEN BROUGHT TO THE DEALERSHIP CONTINUOUSLY TO FIND AND FIX PROBLEM. PROPER SERVICE AND MAINTENANCE HAVE BEEN PREFORMED FOR THE DURATION OF THE OWNERSHIP OF THIS VEHICLE. DEALERSHIP STATES THAT NO CODES FOR THE STALLING ARE PRESENTING AND ARE NOT ABLE TO REPLICATE THE PROBLEM, SO THEY ARE UNABLE TO PROCEED WITH FURTHER INVESTIGATION. THERE ARE CONCERNS FOR SAFETY OF FAMILY AND SAFETY OF DRIVING THIS VEHICLE WITH NOT KNOWING WHEN ANOTHER STALL WILL OCCUR. SO FAR, THE VEHICLE HAS BEEN ON A CITY STREET DECELERATING INTO A STOP AT LOW SPEEDS WHEN THE STALLING OCCURS. MOST RECENTLY, VEHICLE WAS SLOWING DOWN TO YIELD FOR A TRAFFIC CIRCLE WHEN THE STALLING OCCURRED MAKING IT DIFFICULT TO FULLY BRAKE AND MANAGE THE STEERING WHEEL. SOME OF THE SERVICES COMPLETED TO HOPEFULLY RECTIFY THE STALLING WERE; FUEL PUMP RELAY REPLACED, EVAPORATE SYSTEM INTEGRITY MONITOR REPLACED, BOTH FUEL PUMPS REPLACED, TRANSMISSION SERVICE PERFORMED. STALLING IS STILL OCCURRING PERIODICALLY WITH NO RESOLUTION AT THIS TIME. FIRST TIME THE VEHICLE STALLED WAS IN THE BEGINNING OF 2017 (NOT SURE OF SPECIFIC DATE). IT STALLED A FEW TIMES BEFORE WE BROUGHT IT IN TO BE CHECKED OUT.

01/19/2018
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT7CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 25 MPH EXITING THE FREEWAY, THE VEHICLE STARTED TO ACCELERATE AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CONTINUED DRIVING AND DID NOT COAST OVER TO THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE VEHICLE SHOOK VIOLENTLY WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TURLOCK CHRYSLER DODGE JEEP RAM (1600 AUTO MALL DR, TURLOCK, CA 95380) WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPGRADED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE AT A STOP SIGN, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, RESTARTED THE ENGINE, AND WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. A TWENTY SEVEN POINT INSPECTION WAS PERFORMED. THE CONTACT WAS INFORMED TO DRIVE THE VEHICLE UNTIL THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 70,599.

01/18/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG2CC******
Summary

WITH THE HEADLIGHT SWITCH IN THE AUTO POSITION THE LIGHT SHUT OFF WHILE DRIVING, CAUSING A SLIGHT PANIC TO GET THEY SWITCH TO THE MANUAL POSITION

01/16/2018
Components: UNKNOWN OR OTHER
Incident Date: 10/25/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4SDHCT3CC******
Summary

RECALL R09 DID NOT FIX ISSUE WITH CAR SHUTTING OFF AND IGNITION STICKING. CAR SHUTS OFF ON FREEWAY AND OFF-RAMPS REGULARLY. PROBLEM CONTINUED AND NOW TIPM FAILURE.

01/16/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHCT3CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT OCCASIONALLY HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE WHEN THE VEHICLE WAS STARTED. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND WAS ABLE TO RESTART THE VEHICLE. THE CONTACT RESUMED DRIVING. THE VEHICLE WAS TAKEN TO TUTTLE-CLICK CHRYSLER DODGE (40 AUTO CENTER DR, IRVINE, CA 92618) AND WAS INFORMED THAT THE RECALL REPAIR WAS COMPLETED AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT A SECOND RECALL WAS OPENED; HOWEVER, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 133,000.

01/13/2018
Components: ELECTRICAL SYSTEM
Incident Date: 08/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG2CC******
Summary

COMPUTER FAILURE: BAD ALTERNATOR (FOR WHICH THERE IS A RECALL) MALFUNCTIONED, WHILE THE VEHICLE WAS IN MOTION, AND AT THE SAME TIME, DAMAGED THE COMPUTER, CAUSING THE ENGINE TO SHUT DOWN. WHILE DRIVING, MULTIPLE WARNING LIGHTS (SEAT BELT, OIL, ALTERNATOR, ETC.) WOULD FLASH ON AND OFF. I WAS TURNED INTO A PARKING LOT AND TURNED INTO A SPACE, BUT THE ENGINE DIED AND I COASTED TO A STOP. CAR WOULD NOT START AFTER THAT.

01/05/2018
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 01/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHDT1CC******
Summary

WHEN DRIVING THE VEHICLE, AT DIFFERENT SPEEDS EACH TIME THE PROBLEM OCCURRED, AND APPLYING THE BRAKES, THE VEHICLE WILL SHUT OFF AND THE STEERING WHEEL WILL LOCK. REQUIRING THE VEHICLE TO BE RESTARTED EITHER ROLLING IN NEUTRAL OR FULLY STOPPED IN PARK.

01/05/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG9CC******
Summary

THE FAILED TIPM IS DANGEROUS AND COULD LEAVE YOU STRANDED FROM ASTALLED ENGINE. THE FAILED ALTERNATOR MAY HAVE BEEN A BY PRODUCT OF THE FAULTY TIPM. THIS PART SHOULD BE PART OF A RECALL.

12/29/2017
Components: ENGINE
Incident Date: 07/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG7CC******
Summary

MY VEHICLE BEGAN HAVING THIS ISSUE IN 2015. MY VEHICLE HAS A LONG CRANK AND SOMETIMES DOES NOT TURN OVER. IT WILL ALSO TURN OVER, THEN SPUTTER OUT AFTER RUNNING FOR 20-30 SECONDS. IN 2015, I BEGAN TO HAVE THE ISSUE WITH THE VEHICLE NOT TURNING ON/NOT TURNING OVER. I HAD THE VEHICLE TOWED DEALER AND THE TIPM MODULE WAS REPLACED. THE VEHICLE INTERMITTENTLY HAD THE ISSUE TURNING OVER, BUT WHEN I TOOK IT TO THE DEALERSHIP, I WAS TOLD THAT THE ISSUE COULD NOT BE REPLICATED. IN 2016, MY VEHICLE SHUT OFF ON ME WHILE I WAS DRIVING ON THE FREEWAY. THE HAZARD LIGHTS WOULD NOT WORK, THE VEHICLE WOULD NOT TURN ON, AND THE GEARS WOULD NOT CHANGE TO FACILITATE A TOW. UPON OPENING THE HOOD OF THE VEHICLE, IT APPEARED AS THOUGH THERE WAS A MALFUNCTION WITH THE ALTERNATOR AND FUSES (OF WHICH I HAVE VIDEO). I HAD MY VEHICLE TOWED TO THE DEALER AND WAS CALLED BY A SERVICE ADVISOR THE NEXT DAY. I WAS TOLD THAT MY WIN MODULE HAD TO BE REPLACED, WHICH I PAID FOR. IN ADDITION, MY BATTERY HAD DIED, AND I PAID TO REPLACE THAT. I TOLD THE DEALERSHIP I HAD VIDEO OF THE ALTERNATOR AND FUSES MALFUNCTIONING AND THEY STATED THEY DID NOT NEED THE VIDEO AS THE COMPUTER DIAGNOSIS POINTED TO AN ISSUE WITH THE WIN MODULE. SEVERAL MONTHS LATER, I BEGAN TO HAVE THE ISSUE WITH THE VEHICLE NOT TURNING OVER. I REQUESTED A TOW AND THE TOW TRUCK DRIVER SUGGESTED I USE THE ACTUAL KEY INSTEAD OF THE PUSH BUTTON IGNITION, WHICH I HAVE BEEN DOING. I TOOK THE VEHICLE IN AGAIN IN OCTOBER, AS THE VEHICLE AGAIN BEGAN TO HAVE THE LONG CRANK ISSUE AND WOULD INTERMITTENTLY NOT START. I WAS TOLD THERE WAS A RECALL ON MY ALTERNATOR, BUT A REPLACEMENT WAS NOT AVAILABLE. THE DEALERSHIP REPLACED MY ALTERNATOR, BUT INFORMED ME THAT IT STILL WOULD NOT BE THE IMPROVED/RECALL PART. I HAVE TAKEN THE VEHICLE BACK IN THREE (3) MORE TIMES FOR THE SAME ISSUE AND EVERY TIME, I AM TOLD THAT THE VEHICLE REQUIRED A SOFTWARE UPDATE.

12/28/2017
Components: ENGINE
Incident Date: 12/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJETXCC******
Summary

VEHICLE STALLED TWICE IN THE PAST MONTH WHILE DRIVING ON THE HIGHWAY AT 65 MPH. LOST POWER STEERING CAPABILITY WHICH CREATED A DANGEROUS SITUATION IN AN ATTEMPT TO PULL THE VEHICLE TO THE SHOULDER. SECOND INCIDENT HAPPENED YESTERDAY. VEHICLE DID RESTART AFTER A FEW ATTEMPTS. VEHICLE RECALL R09 WAS ALLEGEDLY ADDRESSED BY ROUTE 46 DODGE IN NJ IN 2015.

12/16/2017
Components: STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 12/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJEG4CC******
Summary

T38 RECALL: I'VE TAKEN MY VEHICLE INTO PRESTIGE CHRYSLER DODGE, LAS VEGAS ON THREE SEPARATE OCCASIONS CONCERNED ABOUT LOSS OF POWER AND STALLING WHILE TURNING AND HAVE BEEN INFORMED THAT NO PARTS ARE AVAILABLE TO FIX THE PROBLEM FOR THE T38 RECALL. YESTERDAY I WAS ALMOST REAR-ENDED BECAUSE MY VEHICLE LOST POWER DURING A TURN OFF THE INTERSTATE. THEY HAVE HOWEVER, CHARGED ME FOR OTHER ISSUES LIKE AN OIL PRESSURE SENSOR (SEE ATTACHED) THAT HAS NOT FIXED MY LOSS OF POWER. I CALLED FCA RECALL AND THEY HAVE SENT ME TO AN ALTERNATIVE DEALERSHIP FOR A REPLACEMENT ALTERNATOR. PRESTIGE CHRYSLER DODGE OF LAS VEGAS IS REFUSING TO FIX KNOWN SAFETY ISSUES AND ADVISED ME THAT THEY HAD TESTED MY ALTERNATOR AND KNEW IT WAS FAULTY, YET COULD NOT REPAIR IT WITHOUT THE RECALL PARTS. THEIR DEALERSHIP IS PLACING PEOPLE'S LIVES AT RISK BECAUSE THEY DO NOT WANT TO DO THE TEMPORARY FIX AND THEN HAVE TO COMPLETE THE RECALL AGAIN WHEN THE REPLACEMENT ALTERNATORS ARE ISSUED. THIS IS UNETHICAL, IRRESPONSIBLE, AND NEGLIGENT. THE RECALL WAS ISSUED IN JULY--THEY HAVE HAD MY DURANGO 3 TIMES, KNOWN ABOUT THE STALL AND REFUSED TO ASSIST ME. I ALSO HAVE AN EXTENDED WARRANTY AND ASKED TO HAVE THE ALTERNATOR REPLACED WITH THAT--THEY REFUSED AGAIN SAYING THE WARRANTY WOULDN'T TOUCH A KNOWN DEFECT. PLEASE TAKE ACTION BEFORE THIS DEALERSHIP PLACES ANOTHER FAMILY IN DANGER FOR REFUSING TO COMPLY WITH NHTSA SAFETY REGULATIONS.

12/11/2017
Components: STEERING
Incident Date: 12/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET8CC******
Summary

LEAKING POWER STEERING FLUID IDENTIFIED DURING OIL CHANGE. ONLY 65000 MILE ON THE VEHICLE.

12/11/2017
Components: ENGINE
Incident Date: 12/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG4CC******
Summary

RECALL T36/NHTSA 17V-435 FCA STILL HAS STATUS AS PARTS NOT AVAILABLE AFTER ALMOST 6 MONTHS.

12/07/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/07/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 5 TO 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (MCHUGH CHRYSLER DODGE JEEP RAM FIAT, 3420 MAPLE AVE, ZANESVILLE, OH 43701) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 153,000.

12/04/2017
Components: ELECTRICAL SYSTEM
Incident Date: 03/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHET9CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO OEY ACCARDI CHRYSLER, DODGE, JEEP, RAM AT (909 S FEDERAL HWY, POMPANO BEACH, FL 33062, (954) 943-6700) WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO BE DIAGNOSED. THE CONTACT WAS COVERED FOR A RENTAL VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. *TT

11/30/2017
Components: ENGINE
Incident Date: 10/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT3CC******
Summary

CRANKED THE CAR ONE MORNING AND WHEN STARTED DRIVING ,THE CHECK ENGINE LIGHT CAME ON AND THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE AND WAS LOOSING POWER. THE CAR WAS STALLING AFTER 20 MINUTES DRIVE. I TOOK IT TO THE DEALER AND THE DIAGNOSTIC CAME WITH A MISFIRE CYLINDER #5. FURTHER DIAGNOSTIC REVEAL BROKEN CAM SHAFT. THE CAR HAS ONLY 66773 MILES. THE REPAIR WAS DONE IT WAS LONG AND EXPENSIVE ABOUT $4500.

11/19/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG1CC******
Summary

THE FUEL PUMP RELAY HARNESS WIRE THAT CONNECTS TO THE TIPM BOX IS CAUSING PROBLEMS WITH THE VEHICLE TO START. THE ADDED WIRE MAKES THE OTHER CONNECTIONS HEAT UP AND THAT HAS MADE A HOLE IN THE FUSE BOX ALREADY AND THE FUEL PUMP HARNESS CONNECTION WIRE IS BURNING UP.

11/16/2017
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 11/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDGXCC******
Summary

RECALL HAS BEEN ISSUED BUT NO PARTS ARE AVAILABLE - THIS HAS BEEN IN LIMBO FOR SOME TIME NOW. THE VEHICLE HAS BEEN HAVING A LOT OF TROUBLE THE PAST TWO MONTHS - STALLING, JUMPING, TROUBLE SHIFTING GEARS ON ITS OWN, SHUTTING OFF AT STOPS, HARD TO MAKE A SMOOTH TRANSITION INTO DIFFERENT SPEED LIMITS. I AM CONCERNED FOR MY SAFETY AND HAVE NOT HEARD OF WHEN THE PARTS WILL BE AVAILABLE.

11/15/2017
Components: UNKNOWN OR OTHER
Incident Date: 01/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG1CC******
Summary

THERE'S A CRAYON SMELL WITHIN MY VEHICLE THAT CAN BE OVERBEARING. I'VE READ OTHER FORUMS ABOUT THIS. I'VE READ IT CAN BE THE GLUE THAT'S USED IN MANUFACTURING. THE SMELL STILL HASN'T GONE AWAY.

11/15/2017
Components: STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET5CC******
Summary

RACK AND PINION LEAKING SUDDENLY. FUEL PUMP RELAY WENT OUT AGAIN. WHILE DRIVING ON FOUR LANE.

11/03/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,INTERIOR LIGHTING
Incident Date: 09/27/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4SDHCT0CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. AFTER THE CONTACT OPENED THE FRONT DRIVER'S DOOR, SHE NOTICED THAT THE FRONT PASSENGER SIDE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND INFORMED THE CONTACT THAT THE ELECTRICAL WIRING FROM THE MIRROR CAUSED THE FIRE. THE VEHICLE WAS TOWED TO ORANGE PARK DODGE (7233 BLANDING BLVD, JACKSONVILLE, FL 32244). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) DAYS BEFORE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

11/01/2017
Components: ELECTRICAL SYSTEM
Incident Date: 10/06/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4RDJDG2CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 10 MPH, THE ALTERNATOR WARNING INDICATOR ILLUMINATED. SOME PEDESTRIANS NOTICED SMALL FLAMES UNDER THE HOOD OF THE VEHICLE. THE CONTACT TURNED OFF THE VEHICLE AND THE PEDESTRIANS EXTINGUISHED THE FLAMES WITH WATER. THE CONTACT OBTAINED ASSISTANCE TO HAVE THE VEHICLE PUSHED TO HER HOME. THE VEHICLE WAS LATER TOWED TO THE NORTHTOWN CHRYSLER JEEP DODGE RAM DEALER (2020 NIAGARA FALLS BLVD, TONAWANDA, NY 14150; 716-692-7000) WHERE IT WAS DIAGNOSED THAT THE STARTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE THEN SHOWED A CODE INDICATING "MISFIRE CYLINDER 4" WHILE AT THE DEALER. THE CONTACT RECEIVED A CALL FROM THE DEALER STATING THAT THE FAILURE (INCLUDING THE FLAMES UNDERNEATH THE HOOD) RECURRED. THE DEALER EXTINGUISHED THE FLAMES AND DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER ALSO INFORMED THE CONTACT THAT THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED CASE NUMBER: 32565723; HOWEVER, THE MATTER HAD NOT BEEN RESOLVED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,188. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/28/2017
Components: UNKNOWN OR OTHER
Incident Date: 10/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT6CC******
Summary

VEHICLE STALLS WHILE DRIVING , ONCE WHILE EXITING THE FREEWAY AND ANOTHER WHILE DRIVING 35 MPH TO WORK, I HAVE REACHED THIS ON THE INTERNET AND FOUND THAT MANY DURANGO'S HAVE HAD THIS PROBLEM I THINK IT FALLS UNDER NHTSA REFERENCE #15V115000 BUT MY VEHICLE VIN NUMBER IS NOT LISTED UNDER THIS RECALL

10/20/2017
Components: EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 10/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG0CC******
Summary

HEADLITES ARE SHORTING OUT..PASSENGER HAS A SHORT SOMEWHERE IN GROUND..DRIVERS CORRODED..CLEANED IT..BUT CODE SAYING THERE'S A PROBLEM..NOW REMOTE START..STARTS AND SHUTS OFF CAR AFTER 2 IT 3 SECONDS.ITS ALL STATIONARY..I HAVE NO HI OR LO BEAMS ON PASSENGER SIDE AND REMOTE I

10/19/2017
Components: ELECTRICAL SYSTEM
Incident Date: 09/04/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 20 MPH, AN ABNORMAL ODOR WAS PRESENT IN THE VEHICLE AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO RIVERDALE CHRYSLER JEEP DODGE RAM (5869 BROADWAY, BRONX, NY 10463) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM), BUT THE VEHICLE FAILED TO OPERATE PROPERLY. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM BEGAN TO SEIZE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT FILED A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT AVAILABLE.

10/17/2017
Components: ENGINE
Incident Date: 10/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHDT2CC******
Summary

CAR WAS NOT EXPERIENCING ANY PROBLEMS. CRANKED IT TO GO TO WORK AND THE CHECK ENGINE LIGHT WAS ON AND THERE WAS A NOISE COMING FROM THE ENGINE. TOOK TO THE DEALERSHIP AND FIRST TEST INDICATED A MISFIRE IN #5. CHANGED PLUGS AND FILTER. NO CHANGE IN CAR. BACK TO DEALERSHIP AND $150 DIAGNOSTIC TEST REVEALED BENT CAM SHAFT.

10/13/2017
Components: ELECTRICAL SYSTEM
Incident Date: 10/05/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4RDHDG2CC******
Summary

I WAS DRIVING MY DURANGO IN THE CITY GOING 30 MILES PER HOUR ON 10/05/17 AND MY BATTERY LIGHT CAME ON, I PULLED OVER TO CHECK THE BATTERY AND THE ALTERNATOR WAS SMOKING. I THANKFULLY PULLED OVER AT A AUTO PARTS STORE AND THEY WERE ABLE TO HELP ME GET MY BATTERY DISCONNECTED SO THAT THEY FIRE IN THE ALTERNATOR WOULD STOP. I CONTACTED DODGE AND THEY ORIGINALLY TOLD ME THAT MY ALTERNATOR WAS NOT RECALLED. I FOUND THIS WEBSITE AND ENTERED MY VIN NUMBER AND IT CAME UP WITH THE T36 RECALL WHICH IS THE ALTERNATOR. I CONTACTED DODGE AND THEY ARE REFUSING TO COMMUNICATE WITH ME. I FILED A COMPLAINT ON 10/6/17 WITH DODGE AND NO ONE HAS CALLED ME. I HAVE CALLED NUMEROUS TIMES AND NO ONE WILL COMMUNICATE WITH ME ON HOW THEY ARE GOING TO FIX MY CAR OR LET ME KNOW WHAT IS GOING ON. I HAVE BEEN WITH OUT MY VEHICLE FOR A WEEK NOW AND DODGE DOESN'T SEEM TO CARE AND THEY TOLD ME THAT THE AGE OF THE VEHICLE IT IS TYPICAL TO HAVE CAR PROBLEMS. I UNDERSTAND CAR PROBLEMS, BUT JUST TO DRIVE DOWN THE ROAD AND HAVE THE ALTERNATOR CATCH FIRE IT NOT TYPICAL CAR PROBLEMS.

10/11/2017
Components: UNKNOWN OR OTHER
Incident Date: 10/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET9CC******
Summary

MY TRUCK SHUTS OFF IN MOTION. DOESN'T HAPPEN ALL THE TIME, BUT IT SEEMS TO HAPPEN MORE WHEN COMING OFF THE HIGHWAY. NO RECALL YET FOR THE BODY MODULE, BUT WAS TOLD THAT IS WHAT IT COULD BE. AM I GONNA HALF TO GET REAR ENDED BEFORE THIS IS FIXED!

10/11/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,INTERIOR LIGHTING
Incident Date: 10/06/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4RDHEG7CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE ALTERNATOR CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO TEMPE DODGE (8005 S AUTOPLEX LOOP, TEMPE, AZ 85284, PHONE NUMBER: (480) 598-2329) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND 17V435000 (ELECTRICAL SYSTEM). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL JANUARY OF 2018 AND DID NOT RECOMMEND AN INTERIM REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

10/05/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG6CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 60 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE AFTER A FEW SECONDS, AND THE VEHICLE RETURNED TO NORMAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WALSER CHRYSLER JEEP DODGE RAM, 314 MAINSTREET, HOPKINS, MN 55343) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL MAY OF 2018. THE MANUFACTURER WAS CONTACTED AT 800-853-1403 AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. CASE NUMBER: 32554257 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 110,300. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/03/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHET5CC******
Summary

EXTERNAL FUEL PUMP RELAY INSTALLED AS PART OF RECALL R09 HAS FAILED 2 YEARS AFTER REPLACEMENT. THE VEHICLE REFUSED TO START NUMEROUS TIMES BEFORE FINALLY COMPLETELY NON STARTING ON 9.30.17 WHILE AT MY HOME.

10/03/2017
Components: SERVICE BRAKES
Incident Date: 08/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG3CC******
Summary

BRAKE BOOSTER HAS A LEAK IN IT SOMEWHERE. WHEN THE VEHICLE FIRST STARTS UP, THERE IS NO BRAKING ASSIST, ONCE THE CAR RUNS FOR A FEW MINUTES THE PROBLEM GOES AWAY. IF THE CAR SITS FOR A WHILE, IT HAPPENS AGAIN ON STARTUP. I KNOW THERE WAS A RECALL IN A NUMBER OF 2012 DURANGOS FOR A FAULTY BRAKE BOOSTER AND THINK MAYBE IT SHOULD BE EXTENDED TO COVER THIS ONE AS WELL.

10/02/2017
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG9CC******
Summary

JUNE 2017, RIGHT HEADLIGHT WENT OUT, REPLACED THE BULB, HARD THEY HARNESS AND WIRES CHANGED AND IT STILL SHORTS OUT. HEADLIGHT COMES ON AND GOES OFF WHILE IT IS STATIONARY AND IN MOTION. OCTOBER 1, 2017, I STARTED THE TRUCK, THE ENGINE TURNED OVER AS NORMAL BUT THEN A FEW SECONDS LATER IT SHUT OFF. NO WARNING LIGHTS ON DASH, TRUCK WAS NOW IN ACC MODE. I SUSPECT AND ISSUE WITH THE TIPM.

09/21/2017
Components: ENGINE
Incident Date: 07/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG3CC******
Summary

THE FRONT MAIN CRANK SEAL BEGAN TO LEAK AND EJECT OIL ALL OVER THE FRONT OF THE ENGINE COMPARTMENT. LUCKILY DISCOVERED BEFORE DAMAGE TO THE ENGINE.

09/21/2017
Components: ENGINE
Incident Date: 09/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG3CC******
Summary

THE TRANSMISSION COOLER WAS FOUND TO BE LEAKING SEVERELY. LUCKILY NOTICED BEFORE OVERHEATING AND DAMAGE TO THE TRANSMISSION.

09/20/2017
Components: POWER TRAIN
Incident Date: 09/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG7CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT AN ABNORMAL BURNING ODOR WAS PRESENT IN THE VEHICLE. THE VEHICLE WAS TAKEN TO SUMTER CHRYSLER DODGE JEEP & RAM (2662 BROAD STREET, SUMTER, SC, 29150) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID LINE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS HAVING TO BE ORDERED. THE LOCAL DEALER INSTRUCTED THE CONTACT TO MAKE CERTAIN THAT THE AREA OF THE LEAKAGE REMAINED CLEAN OF OIL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

09/05/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG0CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO DODGE CHRYSLER JEEP CITY LOCATED AT: 4395 ROUTE 130 S., BURLINGTON, NJ 08016, (855) 242-0015, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

09/03/2017
Components: POWER TRAIN
Incident Date: 09/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG9CC******
Summary

THERE'S THIS WEIRD LOOKING ALUMINUM TUBE ABOUT 7 FEET LONG THAT TWISTS AND TURNS UNDER THE VEHICLE THAT CARRIES THE FREON THAT SUPPLIES THE COLD AIR CONDITIONING IN MY TRUCK. SO EXACTLY WHERE THE TUBE GOES NEXT TO THE MUFFLER IT GOT CORRODED AND I HAD TO REPLACE IT WITH A NEW ONE. ALMOST $1K IN PARTS AND LABOR AND TRUCK ONLY HAD ABOUT 60,000 MILES ON IT AND I HAD ONLY USED THE AIR CONDITIONING SELDOMLY DURING 3 SUMMERS. THE NEW ALUMINUM TUBE THAT WAS BOUGHT HAD A THICKER PART RIGHT BY THE MUFFLER, MEANING ENGINEERS KNEW THE ORIGINAL PART WAS TOO THIN IN MY OPINION.

08/30/2017
Components: STEERING
Incident Date: 08/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHET1CC******
Summary

MY POWER STEERING STARTED TO GO OUT INTERMITTENTLY ABOUT A MONTH AGO. WE WERE SURE IF IT WAS A GLITCH SINCE THE CAR CAN SOMETIMES BE GLITCHY,LIKE THE RADIO FUNCTIONS NOT WORKING OR THE CAR CUTS OFF BUT IS SOMEHOW STILL RUNNING. ANYWAY, ON 18 AUG, I NOTICED THAT THE POWER STEERING WOULD GO OUT IF YOU DON'T PRESS THE BREAK PADDLE. AGAIN, IT DIDN'T START OUT THAT WAY, BUT PROCEEDED THE MOVE I DROVE. BY 26 AUG, IT WAS GOING OUT JUST ABOUT FROM THE TIME I STARTED THE CAR UNTIL I STOPPED FOR THE DAY. I TOOK IT TO THE DEALERSHIP ON28 AUG AND HAD THE PUMP REPLACED. I GOT MY CAR BACK ON 29 AUG. SO FAR, NO ISSUES. THE INCIDENTS TOOK PLACE MAINLY WHILE SLOWING DOWN TO MAKE A TURN, PARKING. I NOTICED THAT IT A LITTLE WHEN I WAS DRIVING THAT THE WHEEL WOULD STIFFEN BUT IT WAS NOT TOO BAD SINCE I COULD JUST PRESS THE GAS PADDLE AND IT WOULD LOOSEN.

08/26/2017
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG6CC******
Summary

MY DODGE DURANGO STOPPED WORKING ONE WEEK AGO. AT THAT TIME I LOOKED ONLINE TO FIND THE ALTERNATOR RECALL BUT THAT THEY WOULD BE NOTIFYING PEOPLE AT A LATER DATE. FOR A WEEK THEY HAD MY CAR AND REPLACED THE ALTERNATOR KNOWING DODGE HAD BAD ALTERNATORS AND MADE ME PURCHASE A BATTERY. MY CAR AGAIN DIED THE SAME DAY AFTER MY PARTNER LEFT THE LOT. AFTER IT WAS AGAIN TOWED FOR THE SECOND TIME THEY FOUND THAT MY CAR WAS NOW UNDER THE RECALL EVEN THOUGH I HAD ALREADY TOLD THEM THERE WAS AN ISSUE WITH MY CAR. THE WEBSITE STATES THERE IS NO SOLUTION TO THE PROBLEM AND NOW I AM STUCK WITH A BROKEN CAR WITH MY CAR VALUE DROPPING SIGNIFICANTLY. DODGE NEEDS TO REFUND ME THE MONEY I HAVE ALREADY SPENT PLUS MILEAGE AND GAS COMMUNITING TO AND FROM VIERA TO TITUSVILLE FLORIDA DRIVING MY PARTNER TO WORK AND PICKING MY SON UP FROM SCHOOL AND GOING BACK AND FORTH AND EMOTIONAL DISTRESS. THIS COMPANY SHOULD BE ASHAMED OF THEMSELVES. I AM NOW STUCK WITH A RENTAL CAR AND LEFT IN THE DARK AS TO WHAT IS HAPPENING TO MY CAR. IN A SEPARATE INCIDENT I PAID OUT ALMOST 1,000 TO GO OUT TO MY CAR AT THE DEALERSHIP TO FIND IT DID NOT WORK. AT THAT TIME THE MAN WALKED INSIDE AND CAME BACK OUT WITH A PIECE FOR THE FUEL RELAY RECALL. I AGAIN WANT TO KNOW WHY THIS DODGE DEALERSHIP CONTINUES TO CHARGE ME AND PLAY ME FOR A FOOL. DODGE SHOULD BE EMBARRASSED. HOW DOES SOMEONE NOW CHECK FOR RECALLS BEFORE OPERATING ON A VEHICLE?

08/22/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT2CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND WHEN THE DRIVER ATTEMPTED TO START THE VEHICLE, IT FAILED TO START WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY FAILED AND NEEDED TO REPLACED. THE INDEPENDENT MECHANIC ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DODGE DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

08/22/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG4C******
Summary

CHECK ENGINE LIGHT ON. TEST RAN. DETECTOR-EVAPORATIVE SYSTEM ISSUE. DETECTOR VALVE FAULTY. LEAK COMING FROM GAS CAP AND ESIM CORRECTION. REPLACED ESIM SEAL AND GAS CAP. THERE WAS A RECALL FOR SIMILAR ISSUE.

08/21/2017
Components: ELECTRICAL SYSTEM
Incident Date: 03/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHET9CC******
Summary

THE CAR SHUTS OFF WHILE DRIVING. WHETHER I AM DRIVING STRAIGHT OR MAKING A TURN, THE CAR HAS SHUT OFF NUMEROUS TIMES. DODGE CLAIMED THERE WAS A PROBLEM WITH THE SPARK PLUGS AND SENSOR SO I HAD THAT FIXED. THE FOLLOWING DAY THE CAR SHUT OFF. THEY HAVE YET TO FIX THE STALLING ISSUE EVEN AFTER RECEIVING DIAGNOSTIC CODES. IT HAS SHUT OFF ON MAIN STREETS, SIDE STREETS AND HIGHWAYS. I PURCHASED THE CAR IN 2016 AND THE PROBLEM AND I HAVE HAD THIS PROBLEM EVER SINCE. *TR

08/19/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/16/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1N6ED27Y7YC******
Summary

I WAS DRIVING THE DURANGO AND THE AIR WENT OFF, BATTERY LIGHT CAME ON, OTHER WARNINGS SENSORS AND BELLS WENT OFF. I WAS ABLE TO GET IT BACK HOME AND REPLACE BATTERY. INSTALLED THE NEW BATTERY AND DROVE AROUND BLOCK. THE ALTERNATOR STARTED SMOKING BAD AND YOU COULD SMELL THE BURNING WIRES. TOWED IT TO THE SHOP, THEY REPLACED THE BATTERY AGAIN AND ALTERNATOR AND STILL HAVE ISSUES. THEY HAVE ELECTRICAL BEING CHECKED OUT. SAY IT MAY HAVE ISSUES WITH THE COMPUTER. WE ARE OVER $1200 SO FAR AND CLIMBING.

08/16/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG6CC******
Summary

LIKE SO MANY OTHERS, WAS DRIVING WHEN BATTERY LIGHT CAME ON WITH AN ELECTRICAL SMELL. CONTINUED DRIVING TO A MIDAS WHEN ALL LIGHTS AND BELLS WERE GOING OFF. EVENTUALLY TRIED TO MAKE A RIGHT TURN AND STEERING WAS GONE AND I WAS LUCKILY ABLE TO COAST INTO MIDAS. THEY DIAGNOSED AS A FAILED ALTERNATOR. MY MECHANIC TOWED THE CAR TO HIS SHOP AND REPLACED ALTERNATOR AND BATTERY BUT THAT WAS NOT THE SOLUTION. IT ENDED UP BEING THE PCM. EXPENSIVE FIX THAT MAY PUSH ME TOWARDS PURCHASING A DIFFERENT VEHICLE INSTEAD.

08/09/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG7CC******
Summary

WITHOUT WARNING MY ALTERNATOR HAS FAILED ON MY DURANGO, I WENT TO START IT UP FOR WORK AND I GOT ABSOLUTELY NOTHING. I LOOKED UP RECALLS, BECAUSE IT FRIED MY BATTERY AS WELL, AND I SEE A RECALL ON SOME MODELS WITH THE 160 AMP ALTERNATOR, BUT NOT MINE BECAUSE IT IS 180 AMP. THIS MATTER NEEDS TO BE FURTHER INVESTIGATED, BECAUSE I HAVE HAD AN ALTERNATOR GO OUT BEFORE ON OTHER VEHICLES, BUT THERE ARE WARNING SIGNS, AND THERE WERE NONE WHICH WOULD LEAD ME TO BELIEVE THERE IS A FAULTY DEVICE OR HOOK UP. TH8S IS COSTING ME ALMOST $1000, WHICH AS A MILITARY SPOUSE WITH 2 CHILDREN AND A DEPLOYED HUSBAND WE DO NOT HAVE FOR SOME ERRONEOUS PART.

08/05/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/24/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4RDJDG6CC******
Summary

ALTERNATOR SHORT, SERIOUS SUDDEN LOSS OF ALL ELECTRICAL AND ENGINE CONTROL. SERIOUS SAFETY ISSUE THAT COULD HAVE POTENTIALLY CAUSED FATAL CRASH.

08/03/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG9CC******
Summary

FAILED ALTERNATOR ALTERNATOR FAILED AND THE CAR STALLED AND WENT DEAD ON A ROAD. COULD NOT RESTART THE CAR AND WAS BLOCKING TRAFFIC. THIS IS VERY UNSAFE CONDITION.

08/02/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/20/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4SDHCT9CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE BATTERY LIGHT SUDDENLY ILLUMINATED AND AN ELECTRICAL BURNING ODOR WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR HAD OVERHEATED AND CAUSING DAMAGE TO THE PCM AND BATTERY. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 60,000.

08/02/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG0CC******
Summary

DRIVING LOCALLY AND ALL OF A SUDDEN A WHIZZING SOUND FROM UNDER HOOD. I PULLED OVER NOISE STOPPED. CONTINUED DRIVING ON 40MPH ROAD AND BATTERY LIGHT CAME ON, RPM INDICATOR ERRATIC. NOT TOO FAR FROM HOME AN ELECTRICAL FIRE SMELL COMING FROM UNDER HOOD. MADE IT HOME SAFELY. CALLED DODGE DEALERSHIP TO CHECK ABOUT RECALL, SPECIFICALLY THE 2015 ALTERNATOR RECALL TO SEE IF SOMEHOW MY VEHICLE WAS MISSED ON THAT RECALL. VIN WAS NOT INCLUDED SO TOOK TO MECHANIC. HE HAS HAD AN EXTREMELY TIME CONSUMING AND COSTLY FEW DAYS TRYING TO REPAIR. SEEMED JUST LIKE THE ALTERNATOR NEEDED REPLACING BUT THEN HE SAID BATTERY WAS DEAD. REPLACED WITH NEW BATTERY AND THAT WAS KILLED. HE CHARGED BATTERIES SEPARATELY AND THEY WERE FINE, SOON AS THEY WERE PUT INTO CAR THEY WERE QUICKLY DRAINED. HE SUSPECTED COMPUTER SYSTEM WAS SHOT. CALLED IN SPECIALIST TO CONFIRM. MEANWHILE I SEE THERE IS AN UPCOMING RECALL T36 FOR THIS EXACT SUDDEN ALTERNATOR FAILURE ISSUE (WHICH MINE SHOULD FALL UNDER) BUT NOTICES NOT GOING OUT UNTIL 8/24/17. ABSOLUTELY CRAZY!!! I'VE READ THE RECENT COMPLAINTS AND SOME PEOPLE WERE DRIVING WHEN THEIR WHOLE ELECTRICAL SYSTEM STOPPED WORKING AND CAR SHUT DOWN. I'M FORTUNATE ENOUGH THAT I WASN'T DRIVING WHILE MY COMPUTER SYSTEM FAILED AND ALSO LUCKY THAT I WAS CLOSE TO HOME WHEN SMELL STARTED, BECAUSE ACCORDING TO THE RECALL THESE ALTERNATORS CAN START FIRES. HOW CAN THEY ANNOUNCE THIS RECALL MID JULY BUT NOT NOTIFY AFFECTED CONSUMERS FOR 7 WEEKS? RIGHT NOW MY VIN IS STILL NOT LISTED UNDER ANY RECALL. IT MOST BETTER BE OR IT WILL BE HANDLED IN A LEGAL MANNER. SO FAR I HAVEN'T HAD MY PRIMARY VEHICLE FOR 3 DAYS, AND IS GOING TO BE AT LEAST 2-3 MORE. NOT TO MENTION THE THOUSANDS THAT I HAVE TO COME UP WITH FOR PARTS, HOURS WORTH OF LABOR, AND SPECIALIST TO REPROGRAM NEW COMPUTER.

08/01/2017
Components: WHEELS
Incident Date: 07/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG3CC******
Summary

MICHELIN TIRES 265/60/R18 DRY ROT TIRE CHUNKING.THESE TIRES ARE THE ORIGINAL TIRES FROM THE PURCHASE OF THE 2012 DURANGO 35000 MILES WITH 65000 MILES WARRANTY MICHELIN REFUSES TO REPLACE THEM.WITHOUT ME PAYING 47 PERCENT OF THE COST.THE ISSUE IS THE TIRES ARE FAULTY I WILL BE PROVIDING PICTURES.I HAVE NEVER SEE THIS KIND OF ISSUE WITH ANY TIRE ON ANY OF MY OTHER CARS I HAVE OWNED MICHELIN NEED TO OWN UP TO THE FACT THE TIRES ARE FAULTY.I HAD THEM INSPECTED.THE REPORT WAS VERIFIED.THEY HAVE HAD SO MANY RECALLS ON OTHER BRANDS MINE ARE LATITUDE TOUR.I HOPE TO GET A RESOLUTION I CURRECNTLY HAVE THE SUV PARKED DUE INCIDENT THAT TOOK PLACE JULY 22 2017 DUE TO TIRE PRESSURE LOSS IMMEDITEYL WAS ABLE TO RETURN HOME AND JUST PARK IT.OTHERWISE IT WOULD HAVE A MAJOR ACCIDENT THANK YOU FOR ALLOWING ME TO SUBMIT THIS ISSUE AND LOOK FORWARD TO SOME KIND OF RESOLUTION.

08/01/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG1CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE INDICATED THAT THE SEAT BELTS WERE NOT BEING USED EVEN THOUGH ALL THE OCCUPANTS WERE WEARING THEIR SEAT BELTS. IN ADDITION, THE AIR CONDITIONER SUDDENLY FAILED AND BEGAN TO BLOW HOT AIR. THE CONTACT ATTEMPTED TO ROLL THE WINDOWS DOWN, BUT THEY FAILED TO MOVE. THERE WERE ALSO YELLOW WARNING INDICATORS ILLUMINATING, BUT THE CONTACT WAS UNSURE OF WHAT THEY WERE INDICATING. THE CONTACT PULLED THE VEHICLE OVER AND IT SUDDENLY POWERED OFF COMPLETELY. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED HOME WHERE A CERTIFIED MECHANIC LOOKED AT THE VEHICLE AND DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

08/01/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG8CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, SEVERAL WARNING INDICATORS FLASHED AND A DINGING NOISE WAS HEARD. WHEN THE TRAFFIC LIGHT TURNED GREEN, THE CONTACT PROCEEDED TO DRIVE VERY SLOWLY. THE VEHICLE LOST ACCELERATION AND THE WARNING INDICATORS BEGAN FLASHING AGAIN. THE VEHICLE LOST STEERING ABILITY, AND THE RADIO AND AIR CONDITIONING SEIZED. THE CONTACT CALLED A TOW TRUCK AND THE VEHICLE WAS TOWED TO A GOODYEAR STORE IN HIGHLAND CITY, TEXAS WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE CONTACT STATED THAT THE FAILURE FIRST OCCURRED ON JULY 27, 2017 AND THE VEHICLE WAS TAKEN TO THE HUFFINES DODGE/CHRYSLER DEALER IN PLANO, TEXAS. THE DEALER DIAGNOSED THAT THE ALTERNATOR AND BATTERY FAILED. THE VEHICLE WAS TOWED TO THE GOODYEAR SHOP IN HIGHLAND TEXAS FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

08/01/2017
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/27/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4SDHCT9CC******
Summary

DRIVING DOWN THE HIGHWAY BATTERY LIGHT CAME ON. REPLACED BATTERY. RESUMED TRIP, STARTED SMELLING SOMETHING BURNING. BLUETOOTH TURNED OFF, RADIO SHUT OFF, A/C SHUT OFF (ALL AS I'M TRYING TO GET OFF HIGHWAY), SMOKE BEGINS POURING OUT OF AIR VENTS, EVERYTHING SHUTS OFF. HAD TO GET VEHICLE TOWED. IT IS SITTING, AS I AM TRYING TO FIND OUT IF IT IS INCLUDED IN T36 RECALL.

07/31/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG9CC******
Summary

SUDDENLY THE RED BATTERY LIGHT LIT UP. AS I WAS DRIVING HOME IT STATING GOING DEAD, WINDSHIEL WIPERS CAME ON, WOULD NOT ACELLRATE, DIED ON SIDE OF ROAD. JUMPED OFF, WENT A FEW FEET AND DIED AGAIN, REPLACED BATTERY STARTED DROVE GREAT AFTER A MIN IT STATRED ACTING UP, TOOK TO LOCAL DEALER, ALTERNATOR FRIED, FROM THE REPPORTS I AM HEARING THIS SHOULD BE A RECALL. TOM

07/26/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG4CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 60 MPH, THE SEAT BELT AND BATTERY WARNING INDICATORS ILLUMINATED. LATER, THE CHECK ENGINE, TRACTION CONTROL, AND ABS WARNING INDICATORS ALSO ILLUMINATED. IN ADDITION, THE AIR CONDITION AND RADIO FAILED TO FUNCTION, AND THE WINDSHIELD WIPERS FUNCTIONED SLOWLY. WHILE EXITING THE HIGHWAY, THE POWER STEERING SEIZED AND MADE IT DIFFICULT TO MANEUVER. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO TURN THE STEERING WHEEL. ALSO, THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT PLACED THE GEAR SHIFTER INTO PARK, BUT IT FAILED TO GO INTO NEUTRAL. THE CONTACT CALLED THE POLICE AND TWO OFFICERS ASSISTED IN PUSHING THE VEHICLE OFF THE RAMP INTO A PARKING LOT. THE CONTACT WAITED FOR HOURS THEN HAD THE VEHICLE JUMPSTARTED; HOWEVER, IT FAILED TO START. THE VEHICLE WAS TOWED TO THE PARKING LOT OF SAM'S CLUB (1025 E BLACK HORSE PIKE, PLEASANTVILLE, NJ 08232). TWO DAYS LATER, THE CONTACT CALLED THE MOTOR WORLD DEALER LOCATED IN WILKES BARRE, PA 18702 AND WAS INFORMED THAT FIAT CHRYSLER WAS INITIATING A RECALL ON FAULTY ALTERNATORS. THE DEALER DID NOT KNOW IF THE VIN WAS INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND, IF THE VEHICLE SHOULD BE REPAIRED, THEY WOULD NOT BE RESPONSIBLE FOR THE REPAIR, EVEN IF THE VIN WERE AFFECTED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

07/18/2017
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 08/01/2014
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT THE TUTTLE CLICK TOFTIN CHRYSLER DODGE JEEP RAM DEALER FOR TAKING A LONG TIME TO CRANK. AFTER UNKNOWN REPAIRS WERE PERFORMED, THE VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS. ON ONE OCCASION, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT STATED THAT THE FAILURE OCCURRED FREQUENTLY AND, IN ORDER TO RESTART THE VEHICLE, THE GEAR SHIFTER HAD TO BE PLACED IN NEUTRAL OR PARK. THE CONTACT RESTARTED THE VEHICLE AND IT BEGAN TO PULL TO THE RIGHT, VEERED OFF THE ROAD, AND CRASHED INTO A BRIDGE WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE SHIELD OVER THE WHEEL WELL DETACHED, AND THE FRONT PASSENGER SIDE TIRE, SPOILER, AND RIM WERE DAMAGED DUE TO THE CRASH. THE CONTACT TOOK THE VEHICLE BACK TO THE TUTTLE CLICK TOFTIN CHRYSLER DODGE JEEP RAM DEALER, BUT IT WAS NOT REPAIRED DUE TO THE REPAIRS BEING AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AUTHORIZED THE DEALER TO PROVIDE A SECOND REPAIR; HOWEVER, IT WAS NOT VERIFIED IF THE REPAIR WOULD BE FREE OF CHARGE. THE VEHICLE WAS NOT REPAIRED A SECOND TIME AS OF YET. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

07/16/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG2CC******
Summary

HUSBAND THOUGHT THE LIGHTS SEEMED DIM WHEN WE WERE COMING HOME TONIGHT THEN THE BATTERY LIGHT WENT ON. ADVANCE AUTO WAS ABLE TO RUN THE DIAGNOSTIC AND SAID MY BATTERY SHOULD HAVE 700 COLD CRANKING AMPS BUT WAS REGISTERING 373 (OR SOMEWHERE CLOSE TO THAT) BUT IT WASN'T SHOWING ANYTHING FOR THE ALTERNATOR AFTER TWO TESTS. HUSBAND AND I HAD NOTICED A FUNNY SMELL IN THE ENGINE AFTER WE HAD GOTTEN HOME. WELL, WHEN I LEFT ADVANCE AUTO, THERE WAS A FUNNY BUZZING SOUND, MY INDICATOR WAS SAYING MY SEATBELT WAS UNBUCKLED WHEN IT WASN'T, MY TRACTION CONTROL, ABS BREAK LIGHT, AIRBAG LIGHT AND I DON'T KNOW WHAT ELSE STARTED COMING ON. THE BUZZING SOUND GOT WORSE SO I PULLED OVER TO A DAYCARE PARKING LOT FROM A WELL TRAVELED ROAD AND JUST AS I DID, THE CAR SHUT OFF AND SEEMED TO LOCK UP. EVERYTHING THAT SHOULD HAVE LIT UP WAS DARK. NO LIGHTS WHATSOEVER INSIDE OR OUT, AUTOMATIC DOOR LOCKS WON'T WORK, ETC. I CAN'T GET THE KEY OUT, I COULDN'T PUT IT IN NEUTRAL, BRAKE PETAL WOULDN'T GO DOWN...NOTHING. TOW TRUCK WAS CALLED TO TAKE MY CAR HOME UNTIL I COULD CONTACT REPAIR SHOP.

07/03/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG3CC******
Summary

SUDDEN ELECTRICAL FAILURE WHILE DRIVING ON A CITY STREET. ALTERNATOR FAILED AT 62,000 MILES.

07/03/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDGXCC******
Summary

CHECK BATTERY LIGHT CAME ON, BATTERY LOST CHARGE, REPLACED BATTERY AND IT LOST CHARGE AGAIN BEFORE ABLE TO TEST ALTERNATOR. ALTERNATOR WAS RED HOT. WILL NEED NEW BATTERY AND ALTERNATOR. WAS A RECALL IN 2014 FOR ALTERNATOR AS WELL (APPEARS THAT RECALL WAS ALREADY DONE ON THIS CAR). CAR DIED AT INTERSECTION WAITING TO TURN.

06/26/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG4CC******
Summary

THE BATTERY LIGHT INDICATOR ILLUMINATED IN THE DRIVER'S INFORMATION PANEL. WITHIN ANOTHER MINUTE THE DRIVERS SEAT BELT WARNING BEGAN CHIMING & FLASHING IN THE DISPLAY ALSO, EVEN THOUGH THE DRIVER'S SEATBELT WAS BUCKLED. AT THIS TIME ALL OF THE INDICATORS IN THE DRIVER'S INFORMATION PANEL BEGAN SPORADICALLY FLASHING. WITHIN THE NEXT FEW MINUTES, THE POWER STEERING STOPPED WORKING & THE CAR SHUT COMPLETELY DOWN. I HAD THE VEHICLE TOWED TO A MECHANICS SHOP. THERE, THEY REPLACED THE BATTERY & ALTERNATOR. UPON REPLACING THE PARTS, THE MECHANIC LISTED "MORE ISSUES EXIST, VEHICLE STILL DOES NOT STAY RUNNING. POSSIBLE ISSUE WITH ECM AND/OR CAC". THE MECHANIC ALSO POINTED OUT TO ME SAFETY RECALL P60/NHTSA WHICH WAS FOR A 2012 DODGE DURANGO (SAME MODEL YEAR AS MINE). WHEN I CONTACTED THE DODGE DEALER ABOUT THIS RECALL, HE INSTRUCTED ME THAT IT WAS ONLY FOR THE 160 AMP ALTERNATOR. MINE CONTAINED THE 180 AMP ALTERNATOR & WAS BUILT ABOUT A MONTH BEFORE THE RECALLED VEHICLES. HOWEVER, BOTH THE 160 AMP & THE 180 AMP ALTERNATOR SEEM TO SUFFER FROM THE SAME PROBLEMS. WITH ONLY A SHORT CHECK OF THE INTERNET, I WAS ABLE TO IDENTIFY OVER 100 CASES OF 180 AMP DODGE DURANGO SUDDENLY LOSING POWER WHILE BEING DRIVEN & CAUSING CATASTROPHIC ELECTRICAL FAILURE; SOME TRAVELING AS FAST AS 40-50 MPH. LUCKY FOR ME, I WAS ONLY GOING 10-15 MPH WITHIN THE CITY LIMITS OF BLOOMINGTON, ILLINOIS. ALTHOUGH IT WAS AROUND A CURVE THE ISSUE BEGAN WHILE I WAS DRIVING STRAIGHT ON A 6 LANE BYPASS DRIVING BETWEEN 40-45 MPH. I CAN NOT BEGIN TO EXPLAIN HOW UNBELIEVABLY FRUSTRATING IT IS FOR THE AUTOMAKER TO DENY THEIR CULPABILITY ON AN ISSUE THAT IS PUTTING THOUSANDS OF FAMILIES IN GRAVE DANGER & EQUALLY AS DISAPPOINTING TO FORCE THEIR OWN CUSTOMERS TO FOOT THE BILL FOR THEIR OWN CARELESS MISTAKE.

06/21/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET4CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ON SEVERAL OCCASIONS, THE VEHICLE STALLED IMMEDIATELY AFTER STARTING. THE CONTACT STATED THAT THE VEHICLE WOULD START UP AFTER FIVE MINUTES. THE VEHICLE WAS TAKEN ON SEVERAL OCCASIONS TO SEVERAL INDEPENDENT MECHANICS TO BE DIAGNOSED. THE CONTACT ALSO STATED THAT ADDY'S HARBOR DODGE INC, LOCATED AT 4849 HIGHWAY 501, MYRTLE BEACH SC, 25979, DIAGNOSED THAT THE ACCELERATOR PEDAL AND BRAKE PEDAL WERE BEING SIMULTANEOUSLY DEPRESSED. THE CONTACT WAS INFORMED BY THE INDEPENDENT MECHANIC THAT THE CX5 MODULE IN THE VEHICLE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ASSISTANCE WITH HAVING THE VEHICLE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

06/21/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHEG3CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 50 MPH, EVERY INDICATOR ON THE INSTRUMENT PANEL ILLUMINATED, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY, THE POWER STEERING FAILED, AND THE VEHICLE STALLED AND LOST ALL POWER. THE VEHICLE WAS TOWED TO CROSSROADS CHRYSLER JEEP DODGE RAM (4510 WHITEHILL BLVD, PRINCE GEORGE, VA 23875) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT WOULD NEED TO PAY OUT OF POCKET BECAUSE THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

06/13/2017
Components: POWER TRAIN
Incident Date: 06/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHCTXCC******
Summary

AS I WAS DRIVING DOWN A CITY STREET I APPROACHED A STOP LIGHT AND CAME TO A COMPLETE STOP. ONCE THE LIGHT TURNED GREEN I PROCEEDED TO GO.I NOTICED THE VEHICLE HESITATED TO TAKE OFF AND LOOKED DOWN AND REALIZED THE VEHICLE WAS IN 4TH GEAR. THIS IS THE 3RD TIME I HAVE HAD THIS ISSUE AND EACH TIME I HAVE HAD TO PAY OUT OF POCKET TO GET MY VEHICLE FIXED. I HAVE REPLACED THE SHIFT SOLENOID PACK 3 TIMES AND REPLACED THE TRANSMISSION ONCE. THE DEALERSHIP TOLD ME THAT BECAUSE I LAST HAD THIS SERVICE DONE 2 WEEKS AGO THEY WILL COVER THE PARTS BUT I HAVE TO PAY FOR THE LABOR.

06/13/2017
Components: POWER TRAIN
Incident Date: 05/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHCTXCC******
Summary

WHILE DRIVING DOWN A RESIDENTIAL STREET THE VEHICLE JUMPED INTO 4TH GEAR. I WAS GOING ABOUT 10 MPH BECAUSE I WAS APPROACHING A STOP SIGN. AFTER I STOPPED I PROCEEDED TO TAKE OFF AND THE VEHICLE HESITATED. ONCE IT STARTED TO MOVE I NOTICED THE VEHICLE JERKED A LITTLE AND MOVED REALLY SLOW BUT THE RPM WAS REALLY HIGH. I PARKED THE VEHICLE AND HAD IT TOWED TO A DODGE SHOP NEAR MY HOUSE. THEY DID A DIAGNOSTIC TEST AND TOLD ME THEY HAD TO CHANGE THE SHIFT SOLENOID PACK IN THE TRANSMISSION. I AGREED TO THE REPAIR AND PAID $639.65 FOR THE REPAIR TO BE DONE. THIS IS THE 2ND TIME I HAVE HAD THIS REPAIR DONE WITHIN A YEAR.

06/12/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET5CC******
Summary

DRIVING 50MPH WITH MY FAMILY WHEN THE VEHICLE COMPLETELY SHUT DOWN AND I LOST CONTROL OF THE VEHICLE. LUCKILY WE WERE ABLE TO STOP ON THE SIDE OF THE ROAD.

05/28/2017
Components: ELECTRICAL SYSTEM
Incident Date: 05/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG0CC******
Summary

AS VEHICLE WAS BEING PARKED IN DRIVE WAY CHECK ENGINE LIGHT CAME ON. AS DRIVER WALKED PAST VEHICLE ON THE WAY IN HOUSE HE SMELLED SOMETHING SO POPPED HOOD AND NOTICED SMOKE COMING FROM WHAT APPEARS TO BE ALTERNATOR AND NOTICED BURN MARKS. POWER SEEMED TO BE GONE AS REMOTE WOULD NOT WORK TO LOCK DOORS. ROADSIDE ASSISTANCE CAME AND WHEN HE CONNECTED A LITTLE BATTERY PACK TYPE THING TO BATTERY TO TRY AND CHARGE THERE WERE SPARKS. WHEN HE ATTACHED JUMPER CABLES, THEY GOT FRIED TO THE POINT THE HANDLE WAS SEPARATED FROM THE CABLE AND JUST SHORT OF CATCHING FIRE BUT THE OTHER CAR WAS TURNED OFF TO AVOID THE FIRE. TRUCK WAS TOWED TO SHOP. THEY SAID THEY COULD NOT GET CAR TO EVEN JUMP OR START USING BATTERY PACK AND WHEN THEY REPLACED THE BATTERY ALL TOGETHER WHATEVER THE ISSUE IS FRIED THAT BATTERY. AGAIN WAS ABLE TO SMELL SOMETHING. WAS ADVISED IT APPEARS TO BE ASSOCIATED WITH THE WIRING. ON 5/10 CAR WAS TAKEN TO DODGE DEALER FOR CHECK ENGINE LIGHT AND WAS TOLD FUEL PUMP WAS ISSUE SINCE RELAY HAD BEEN PREVIOUSLY REPLACED AS PART OF RECALL BUT WHEN THEY TOOK RELAY OFF THEY FOUND BURN MARKS ON IT AS WELL AND REPLACED IT.

05/25/2017
Components: ELECTRICAL SYSTEM
Incident Date: 05/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG6CC******
Summary

WHILE DRIVING, THE ALTERNATOR FAILED CAUSING A NEAR CRASH WITH MYSELF, MY DAUGHTER, AND TWO GRANDDAUGHTERS IN THE VEHICLE. I NEVER RECEIVED A RECALL NOTICE FOR THIS ISSUE, BUT HAVE NEVER HEARD OF AN FAILED ALTERNATOR ACTUALLY SHUTTING DOWN A CAR WHILE DRIVING! WITH A LITTLE RESEARCH I FOUND THAT THERE IS, IN FACT, A RECALL FOR THIS EXACT ISSUE, ON THIS YEAR VEHICLE, AND YET SOMEHOW MY VIN IS NOT INCLUDED IN THE RECALL?? IT'S A $1700 REPAIR. . BESIDES THE EXPENSE, IT'S A HUGE SAFETY ISSUE. MY ALTERNATOR FAILED, EXACTLY AS WARNED IN THE RECALL -- THE REPAIR SHOULD NOT BE AT MY EXPENSE. THIS IS NOT OK!

05/09/2017
Components: STEERING,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHET4CC******
Summary

I CAME TO A STOP AT A STOP LIGHT TO TURN RIGHT AND THE VEHICLE STALLED. I DIDN'T HAVE TIME TO RECORD IT BECAUSE THERE WERE CARS COMING DOWN THE EXIT BEHIND ME. I IMMEDIATELY KEPT MY FOOT ON THE BRAKE AND PLACED THE VEHICLE IN PARK AND RESTARTED IT. THE MILEAGE IS AT 93,322. THE FLIGHT RECORDER THE DEALERSHIP PLACED ON THE VEHICLE DIDN'T WORK SO THERE WAS NOTHING TO CAPTURE.

05/09/2017
Components: STEERING,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHET4CC******
Summary

OUR DODGE DURANGO STALLED AS I WAS TURNING LEFT. WHEN I WENT TO PUSH THE TRIGGER BOX, IT DID NOT WORK AND WILL NOT COME BACK ON. I RESTARTED THE CAR AND WAITED, BUT THE TRIGGER BOX NO LONGER WORKS. THIS IS OF COURSE STRANGE BECAUSE ONCE AGAIN, NOTHING CAN BE RECORDED. THE KEY FOB BATTERY IS BRAND NEW AND THE PUSH BUTTON WAS IN USE. I HAVE A VIDEO FOR DOCUMENTATION. THE MILEAGE IS 94,017. WE HAVE RECORDED VIA TRIGGER BOX DAILY JERKS WITH THE DURANGO AND NOW THE MAJOR ISSUE WE NEEDED DOCUMENTATION OF CAN'T BE CAPTURED BECAUSE THE DEVICE NO LONGER OPERATES.

05/09/2017
Components: STEERING,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHET4CC******
Summary

AS I TURNED RIGHT, THE VEHICLE ONCE AGAIN STALLED. THE ENGINE TURNED OFF, BUT ALL THE ELECTRICAL SYSTEMS CONTINUED TO WORK. I PLACED MY FOOT ON THE GAS TO DEMONSTRATE THAT IT WOULD NOT MOVE WHILE THE VEHICLE WAS STILL IN DRIVE. THEN I DID THE SAME WITH THE BREAK TO DEMONSTRATE THAT IT WOULDN'T RESPOND. I PUT THE VEHICLE IN PARK WITH MY FOOT ON THE BRAKE AND THE VEHICLE RESTARTED. MY CHILDREN WERE IN THE VEHICLE AND MY OLDEST SON RECORDED UNTIL WE REACHED THE INTENDED STOPPING POINT. THE MILEAGE ON THE VEHICLE WAS 94,624. THE VEHICLE HAD A TRIGGER BOX / FLIGHT RECORDER, BUT IT QUIT FUNCTIONING THE PREVIOUS WEEK WHEN THE CAR ALSO STOPPED LAST WEEK.

05/04/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT4CC******
Summary

WE HAD A RECALL FIXED ON THE FUEL PUMP RELAY AND SINCE THEN THE VEHICLE STALLS WHILE DRIVING.DIDN'T DO THAT BEFORE THE WORK

05/03/2017
Components: UNKNOWN OR OTHER
Incident Date: 04/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG3CC******
Summary

CAR COMPLETE SHUTDOWN WITHOUT WARNING. SMOKE WAS COMING OUT. ALTERNATOR IS NOT WORKING AND DRAIN BATTERY LIFE

05/03/2017
Components: ELECTRICAL SYSTEM,INTERIOR LIGHTING
Incident Date: 02/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG3CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE EXITING THE HIGHWAY, THE VEHICLE LOST POWER AND VARIOUS WARNING INDICATORS FLICKERED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND THEN TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT REPLACED THE BATTERY AND DROVE THE VEHICLE TO THE DEALER. THE MECHANIC DIAGNOSED THAT THE ALTERNATOR ASSEMBLY NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE CONTACT NOTIFIED THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

04/24/2017
Components: ELECTRICAL SYSTEM
Incident Date: 04/17/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4RDJDG9CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER AND PCM BOX FAILED. AN UNKNOWN WIRE RELATED TO THE PCM BOX BURNED AND THE STARTER AND PCM BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,377.

04/18/2017
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG2CC******
Summary

MY BATTERY LIGHT CAME ON. WITHIN MINUTES ALL THE OTHER LIGHTS ON MY DASHBOARD CAME ON, MY AIR STARTING BLOWING HOT AND THEN IT STARTED TO STALL. LUCKILY I WAS ON A SMALL ROAD AND WAS ABLE TO COAST OFF ONTO THE GRASS. THE CAR WAS DEAD AND SMOKE WAS POURING FROM THE ALTERNATOR. I WENT AND BOUGHT A NEW BATTERY AND ALTERNATOR. WITHIN IN 2 MINUTES OF INSTALLING BOTH, MY CAR DID THE SAME EXACT THING. I HAD TO HAVE IT TOWED TO THE DEALERSHIP. I WAS TOLD IT WAS THE ALTERNATOR. I EXPLAINED THAT I HAD ALREADY REPLACED IT AND THINK IT COULD BE MORE SEVERE. THEY TOLD ME THEY WOULD REPLACE THE ALTERNATOR WITH LABOR I'M LOOKING AT $1200. THAT'S NOT INCLUDING IF THAT DOESN'T FIX THE ISSUE. THEY SAIS IT COULD HAVE FRIED MY (PCM) POWER CONTROL MODULE WHICH COULD COST ME AT LEAST $1000 MORE PLUS LABOR. HOW IS IT THEY AREN'T RECALLING THE 2012 DURANGO WITH 180 AMP ALTERNATOR BUT ALL THE OTHERS? THIS CAR IS ONLY 5 YEARS OLD, I SHOULDN'T HAVE HAD TO REPLACE THE ALTERNATOR GOING ON 3 TIMES NOW. I DON'T FEEL SAFE DRIVING MY SON IN THIS CAR ANYMORE. I'VE SEEN ENOUGH COMPLAINTS SAYING THIS CAUSED ACCIDENTS SINCE THE CAR JUST DIES WHILE DRIVING.

04/18/2017
Components: ELECTRICAL SYSTEM
Incident Date: 04/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG9CC******
Summary

MY DURANGO DIED WHILE DRIVING. I HAD JUST HAD THE BATTERY TESTED AND WAS TOLD IT WAS PROBABLY THE ALTERNATOR. I DID NOT MAKE IT HOME 2 MILES AWAY. IT WAS TOWED TO A FIRESTONE WHO REPLACED THE ALTERNATOR AND BATTERY TO DISCOVER THE PCM WAS RUINED. THEY TOLD ME THAT THERE WAS A RECALL FOR A 2012 DODGE DURANGO BUT IT WAS FOR THE 160 AMP ALTERNATOR AND NOT FOR HTE 180 AMP ALTERNATOR. THEY SAID THE RECALL NUMBER WAS P60 AND EVERYTHING THAT HAPPENED TO MY DURANGO MATCHES THE SIGNS AND SYMPTOMS OF THE RECALL. MY DURANGO WAS LATER TOWED TO THE DEALERSHIP WHO REPLACED THE BATTERY, ALTERNATOR AND PCM.

04/03/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG3CC******
Summary

UPON ARRIVING HOME, A STRONG ODOR OF ELECTRICAL BURNING WAS PRESENT COMING FROM THE ENGINE COMPARTMENT. THE ELECTRICAL LIGHT CAME ON AND SMOKE WAS VISIBLE COMING FROM THE ENGINE COMPARTMENT. THE CAR WAS PARKED IN THE GARAGE AND WAS IMMEDIATELY TURNED OFF. SIMILAR TO RECALL P60; HOWEVER OUR CAR WAS NOT INCLUDED IN THE RECALL BECAUSE OF A DIFFERENT ALTERNATOR AND SLIGHTLY DIFFERENT ENGINE TYPE.

03/29/2017
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS ADVISED TO HAVE THE VEHICLE DIAGNOSED AND THE MANUFACTURER WOULD POSSIBLY ASSIST WITH THE COST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 56,044.

03/28/2017
Components: ELECTRICAL SYSTEM
Incident Date: 03/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG5CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND CAUSED THE BATTERY TO FAIL. AS A RESULT, THE TECHNICIAN STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 68,000.

03/26/2017
Components: ELECTRICAL SYSTEM
Incident Date: 03/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET7CC******
Summary

THE VEHICLE DOES NOT START WHEN YOU PRESS THE KEYLESS IGNITION SWITCH. THIS HAPPENED LAST NIGHT IN A PARKING LOT, THIS MORNING IN MY GARAGE, AND TWICE TODAY IN PARKING LOTS. IT ALSO HAS HAPPENED INTERMITTENTLY OVER THE PAST SEVERAL MONTHS, BUT I DIDN'T THINK ANYTHING ABOUT IT UNTIL IT HAPPENED FOUR TIMES IN A ROW. I HAVE HAD TO PRESS THE SWITCH SEVERAL TIMES TO GET THE VEHICLE TO START AND REMOVE THE KEY FOB FROM MY PURSE. THIS WAS NOT THE CASE PREVIOUSLY. THE BATTERY IN THE FOB IS FINE, AS THE REMOTE START, REMOTE LIFT GATE AND REMOTE LOCK/UNLOCK ALL WORK. LAST NIGHT THE VEHICLE DID NOT WANT TO UNLOCK THE DOOR USING THE KEYLESS METHOD AND I HAD TO PRESS THE REMOTE UNLOCK BUTTON ON THE KEY FOB. ALSO THE EASY EXIT SEAT DOES NOT MOVE WHEN YOU TURN OFF THE VEHICLE. THIS FUNCTION HAS NOT BEEN WORKING FOR AWHILE, EVEN THOUGH IT IS SET TO MOVE. I FEEL THAT THERE IS A PROBLEM WITHIN THE KEYLESS IGNITION MODULE.

03/20/2017
Components: ELECTRICAL SYSTEM,INTERIOR LIGHTING
Incident Date: 01/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDGXCC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/01/2017
Components: SERVICE BRAKES
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDGXCC******
Summary

BREAK BOOSTER FAILURE WITH SAME PROBLEM AS THE RECALL BUT MY VEHICLE WASNT COVERED UNDER THE RECALL

03/01/2017
Components: SERVICE BRAKES
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDGXCC******
Summary

MY 2012 DODGE DURANGO HAD A BREAK BOOSTER FALILURE DUE TO CORROSION CAUSING BREAKS NOT TO WORK PROPERLY THERE IS A RECALL FOR 2011 THRU 2014 BUT THE DEALER SAYS MY VIN ISNT IN THE RECALL EVEN THOUGH ITS THE SAME PROBLEM AS THE RECALL

02/23/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHG3CC3******
Summary

MY DODGE DURANDO 2012 HAVE TO MANY PROBLEMS MY CAR STOP WITHN IS RUNNING SEVERAL TIMES A TAKE TO DEALER THE CHANGE THE FUEL PUMP AND THE NEX DAY HAVE ENEGINE LIGTH TAKE BACK TO DEALER NOW THE SAID IS CATALYST , AND ARENT BUT MY CAR 2012 I BELIEVE IS NOT TO OLD TO HAVE TO MANY PROBLEMS I BELIEVE IT'S ALL FACTORY DEFAULT.

02/22/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT0CC******
Summary

THE VEHICLE STALLS WHILE DRIVING (VERY INTERMITTENTLY). DOES NOT LOG ANY ENGINE CODES AND MAINLY HAPPENS ON DECELERATION. BUT HAS HAPPENED AT HIGHWAY SPEEDS WHEN EXITING THE FREEWAY AND ALSO AT LOW SPEEDS WHEN COMING TO A STOP SIGN. WHEN THE ENGINE STALLS YOU LOOSE POWER STEERING AND BRAKES BUT ALL OF THE ELECTRONICS KEEP WORKING RADIO, LIGHTS, ETC... I HAVE CALLED CHRYSLER CARE OPENED A CASE, WHICH THEY ASSISTED IN SCHEDULING AN APPOINTMENT FOR THE VEHICLE AT THE LOCAL DODGE DEALER. THE CASE WAS CLOSED BY CHRYSLER SINCE THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. WE BOUGHT THIS VEHICLE WITH 50,000 MILES ON IT AND IT NOW HAS 76,000 AND HAS STALLED ON US SEVERAL TIMES I WOULD SAY (12) OVER THE 26,000 MILES WE HAVE POUT ON IT. IF YOU GOOGLE THIS COMPLAINT/PROBLEM WITH THE 2011/2012 DURANGO IT IS WIDELY KNOWN AND A VERY SERIOUS ISSUE TO BE IGNORING, SOMEONE IS GOING TO BE KILLED BECAUSE OF THIS.

02/14/2017
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 02/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG2CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE LOST POWER AND VARIOUS INDICATORS FLICKERED ON THE INSTRUMENT PANEL. THE STEERING WHEEL LOCKED UP. THE VEHICLE WAS PULLED OVER AND LATER TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,000.

02/10/2017
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,VISIBILITY/WIPER
Incident Date: 02/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG2CC******
Summary

REPEATED ELECTRICAL FAILURES AT START UP. SEPT 8 2014- ELECTRICAL FAILURE AT START UP: ENGINE LIGHT ON, STABILIZATION LIGHT ON, TURN SIGNAL NON-OPERATIONAL, UNABLE TO ACCESS THE MILAGE/TEMPERATURE MENU/COMPUTER, WINDSHIELD WIPER ACTIVE EVEN THOUGH THE SWITCH WAS IN THE OFF POSITION. RESULT: ONE WEEK IN THE SHOP AND THE STEERING CONTROL MODULE WAS REPLACED. - DEC 23- LEFT TAIL LIGHT BURNT OUT AND WAS REPLACED -JAN 15 2015- SECOND ELECTRICAL FAILURE AT START UP: ENGINE LIGHT ON, STABILIZATION LIGHT ON, TURN SIGNAL NON-OPERATIONAL, UNABLE TO ACCESS THE MILAGE/TEMPERATURE MENU/COMPUTER, WINDSHIELD WIPER ACTIVE EVEN THOUGH THE SWITCH WAS IN THE OFF POSITION. RESULT: ONE WEEK IN THE SHOP AND THE STEERING CONTROL MODULE WAS REPLACED. APRIL 1 2015- THIRD ELECTRICAL FAILURE AT START UP: ENGINE LIGHT ON, STABILIZATION LIGHT ON, TURN SIGNAL NON-OPERATIONAL, UNABLE TO ACCESS THE MILAGE/TEMPERATURE MENU/COMPUTER, WINDSHIELD WIPER ACTIVE EVEN THOUGH THE SWITCH WAS IN THE OFF POSITION. THE DEALER KEPT THE CAR FOR A WEEK AND CLAIMED THERE WAS "NOTHING WRONG" WITH THE CAR. THEN I CALLED CORPORATE AND WAS SENT OVER TO THE RESOLUTION TEAM. THEY ARRANGED FOR ME TO DROP OFF THE CAR FOR TESTING ON APRIL 14. I PICKED UP THE CAR ON MAY 15- THEY CLAIM THERE WERE NO FIXES WERE MADE AND THAT THEY "COULDN'T REPLICATE THE PROBLEM". FEB 3 2017- FOURTH ELECTRICAL FAILURE AT START UP: ENGINE LIGHT ON, STABILIZATION LIGHT ON, TURN SIGNAL NON-OPERATIONAL, UNABLE TO ACCESS THE MILAGE/TEMPERATURE MENU/COMPUTER, WINDSHIELD WIPER ACTIVE EVEN THOUGH THE SWITCH WAS IN THE OFF POSITION. THE DEALER SAID IT WAS A BLOWN FUSE BUT THEY DO NOT KNOW WHAT IS CAUSING THIS SHORT TO HAPPEN REPEATEDLY.

02/01/2017
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHET4CC******
Summary

I WAS IN LINE TO TURN LEFT UNDER THE UNDERPASS. WHEN I PRESSED THE GAS, THE VEHICLE WOULD NOT MOVE. THE WHEEL LOCKED UP AS I TRIED TO MOVE FORWARD. I HAD TO TURN ON MY EMERGENCY LIGHTS AND SIGNAL OTHER TO GO AROUND ON THE RIGHT BECAUSE NO ONE COULD PASS ME ON THE LEFT. I PUT THE CAR IN PARK AND RESTARTED IT. THERE WAS NO DASHBOARD LIGHT TO INDICATE THAT ANYTHING WAS WRONG. MY SON WAS ABLE TO RECORD AND SHOW THAT THE VEHICLE WAS STILL IN DRIVE AND NOT MOVING. I CONTACTED THE AREA MANAGER TO ASK IF THIS KNOWN, UNSAFE VEHICLE COULD BE BOUGHT BACK AT THE HIGHEST NADA VALUE. HIS RESPONSE WAS, 'I'M NOT OFFERING A REPURCHASE.' HE SHARED THAT HE WOULD GET ANOTHER TECHNICIAN PERSONALLY INVOLVED. WE JUST RECEIVED THE CAR FROM THE SHOP ON WEDNESDAY, JANUARY 25, 2017 AFTER THE ENTIRE TIPM WAS REPLACED AND IT STOPPED AGAIN! *TR

02/01/2017
Components: STEERING,ENGINE
Incident Date: 01/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHET4CC******
Summary

I WAS IN THE PROCESS OF TURNING LEFT AT AN INTERSECTION. AS I TURNED THE WHEEL LOCKED UP AND THE CAR SLOWED DOWN AND EVENTUALLY STOPPED. I HAD TO VEER TO THE RIGHT AS MUCH AS I COULD. I PUT THE CAR IN PARK AND WHEN I STARTED IT AGAIN, IT SHOOK. I PROCEEDED TO DRIVE HOME. DUE TO IT BEING NIGHT AND WHERE I WAS POSITIONED, I COULDN'T RECORD THE ISSUE, BUT I DID DOCUMENT THE MILEAGE.

02/01/2017
Components: STEERING,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHET4CC******
Summary

AROUND 7:20 AM I HAD JUST EXITED A RAMP TO GO BENEATH THE UNDERPASS TO TURN LEFT. THE MILEAGE CHANGE WAS 60 MPH TO 35 MPH. BEFORE THE CAR COULD COME TO A COMPLETE STOP APPLIED BY BRAKES, IT STALLED. THERE WERE OTHER VEHICLES BEHIND US WHO HAD TO GO AROUND. MY CHILDREN WERE WITH ME AND ONE RECORDED TO SHOW THAT THE VEHICLE WAS STILL IN DRIVE AND THAT THE BRAKE AND THE GAS WOULD NOT RECEIVE A RESPONSE FROM THE CAR. THIS IS THE THIRD DAY IN A ROW THAT VEHICLE HAS STALLED SINCE WE RECEIVED IN BACK FROM THE DEALERSHIP.

01/18/2017
Components: SEAT BELTS
Incident Date: 12/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG8CC******
Summary

MY 10 YEAR OLD DAUGHTER WENT TO PUT ON HER SEAT BELT (2ND ROW PASSENGERS SIDE) I WAS IN PARK CAR TURNED OFF. THE SEAT BELT FELL FROM THE WALL IN WHICH IT WAS CONNECTED. ALL DAMAGE SEEN WAS LOCATED WITHIN THE WALL. UPON FURTHER INVESTIGATING OF ALL OTHER SEAT BELTS I FOUND THE 3RD ROW PASSENGERS SIDE WAS ALSO DAMAGED. I CAN COUNT ON 1 HAND HOW MANY TIMES SOMEONE HAS SAT IN THE 3RD ROW. I TOOK MY CAR DOWN TO THE DEALERSHIP AND I WAS TOLD THIS WAS DUE TO "NORMAL WEAR AND TEAR" SINCE I NO LONGER HAVE A SERVICE WARRANTY THEY WILL NOT REPLACE THE BELTS. I CONTACTED CHRYSLER DIRECTLY (REF #30773827 AND EMAIL CASE# 3424728) AND WAS TOLD THEY WOULD NOT REPLACE THE BELTS BECAUSE IT WAS CAUSED BY AN "OUTSIDE INFLUENCE AND NOT MANUFACTURE DEFECT." NOT ONLY AM I NOW OUT 2 SEAT BELTS, BUT I AM WORRIED MY FAMILY AND I ARE NO LONGER SAFE IN THIS CAR. ATTACHED ARE PICTURES AND EMAILS. THE LAST PICTURE IS THE 3RD ROW SEAT BELT AND THE DAMAGE TO IT.

12/31/2016
Components: STEERING,ENGINE
Incident Date: 12/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHET4CC******
Summary

AS I WAS TURNING LEFT INTO A COMMUNITY THE STEERING WHEEL LOCKED UP WHILE THE VEHICLE WAS STILL IN DRIVE. I IMMEDIATELY PUT THE EMERGENCY LIGHTS ON. I PUT MY FOOT ON THE BRAKE FOR SAFETY WHILE THE VEHICLE WAS STILL IN DRIVE. I LIFTED MY FOOT FROM THE BRAKE AND THE CAR REMAINED STILL. I PRESSED THE GAS PEDAL AND THE CAR REMAINED STILL. I THEN PLACED MY FOOT ON THE BRAKE AGAIN AND IT WAS STIFF. WHEN I PRESSED THE GAS THE VEHICLE WOULDN'T MOVE WHILE STILL IN DRIVE. I PLACED MY FOOT BACK ON THE BRAKE AND PUT THE VEHICLE IN PARK. I PRESSED THE ENGINE BUTTON AND THE VEHICLE ENGINE CAME ON. I TURNED THE EMERGENCY LIGHTS OFF, PUT THE VEHICLE IN DRIVE AND CONTINUED MY DESTINATION. I HAVE A VIDEO, BUT IT EXCEEDS THE UPLOAD SIZE FOR THIS SITE.

12/27/2016
Components: ELECTRICAL SYSTEM
Incident Date: 12/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG7CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THERE WAS A LOUD NOISE COMING FROM THE FRONT OF VEHICLE ALONG WITH A SMOKE ODOR. THE CONTACT WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROADWAY AND TURN THE IGNITION OFF BUT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE ALTERNATOR NEED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,600.

12/21/2016
Components: STEERING,ENGINE
Incident Date: 12/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHET4CC******
Summary

I HAD JUST EXITED AN UPHILL RAMP AFTER COMING OFF THE HIGHWAY FROM ABOUT 65 MPH TO 35 MPH. AFTER ENTERING THE RAMP I HAD TO STOP AT A RED LIGHT. WHEN IT WAS TIME TO TURN RIGHT, THE GAS WOULD NOT ACCELERATE THE CAR AND THE STEERING WHEEL HAD LOCKED UP. I HAD TO RESTART THE VEHICLE IN ORDER TO PROCEED WITH MY ROUTE. THIS IS THE SIXTH TIME THAT THIS HAS OCCURRED WHILE THE VEHICLE HAS BEEN EITHER IN MOTION OR TURNED ON IN THE PROCESS OF DRIVING. *TR

12/08/2016
Components: STEERING,ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 02/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHET4CC******
Summary

I WAS TAKING MY SON TO TUTORIALS. I TURNED RIGHT AND THE STEERING WHEEL LOCKED UP. TO KEEP FROM HAVING AN ACCIDENT, I HAD TO SLOWLY VEER TO THE LEFT UPON THE MEDIAN. I TURNED ON THE EMERGENCY LIGHTS. THE RADIO WAS STILL PLAYING, BUT THE CAR HAD SIMPLY STOPPED MOVING. I PRESSED THE ENGINE BUTTON TO TURN THE VEHICLE OFF. THEN I PRESSED IT AGAIN TO RESTART IT. IT STARTED WITH NO PROBLEMS AND I CONTINUED TO TAKE MY SON TO TUTORIALS. *TR

12/08/2016
Components: STEERING,VEHICLE SPEED CONTROL
Incident Date: 07/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHET4CC******
Summary

WE WERE DRIVING ABOUT 65 MPH AN WERE APPROACHING A MAJOR HIGHWAY INTERSECTION. THE AIR IN THE CAR BEGAN TO GET WARM AND THE STEERING WHEEL LOCKED UP. WE WERE BLESSED TO BE NEAR A SHOULDER WHERE WE COULD PULL OVER. I TURNED ON THE EMERGENCY LIGHTS AND WE PULLED OVER TO THE RIGHT SIDE OF THE FREEWAY. WE TURNED THE VEHICLE OFF, WAITED A MOMENT AND THEN TURNED IT BACK ON. THE ENGINE SHOOK WHEN THE VEHICLE RESTARTED. WE WERE ABLE TO DRIVE HOME WITHOUT ANY ADDITIONAL STOPPING. *TR

12/08/2016
Components: STEERING,VEHICLE SPEED CONTROL
Incident Date: 10/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHET4CC******
Summary

MY SON AND I WERE DRIVING TO A FRIEND'S HOME. WE STOPPED AT A RED LIGHT AND THE AIR IN THE CAR BECAME WARM. WHEN I TRIED TO PUSH THE GAS PEDAL, NOTHING HAPPENED. THE STEERING WHEEL ALSO LOCKED UP. WE TURNED ON THE EMERGENCY LIGHTS AND RESTARTED THE CAR. THE CAR CONTINUED NORMALLY. *TR

12/08/2016
Components: STEERING,VEHICLE SPEED CONTROL
Incident Date: 11/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHET4CC******
Summary

I WAS TAKING MY CHILDREN TO SCHOOL. I HAD JUST EXITED THE FREEWAY AND SLOWED DOWN TO ABOUT 25 MPH. AS I SLOWED DOWN THE STEERING WHEEL LOCKED UP. THERE WAS NO WHERE TO VEER OFF IN THIS SITUATION BECAUSE WE WERE IN THE FARTHEST LEFT LANE THAT HAD TO TURN BENEATH THE UNDERPASS. BECAUSE WE WERE AT A STOP LIGHT, I WAS ABLE TO TURN THE EMERGENCY LIGHTS ON, TURN THE VEHICLE OFF AND TURN IT BACK ON. THE CAR SHOOK A LITTLE AND WE CONTINUED TO SCHOOL.

12/08/2016
Components: STEERING,VEHICLE SPEED CONTROL
Incident Date: 12/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHET4CC******
Summary

I WAS TAKING MY CHILDREN TO SCHOOL. WE WERE IN MORNING TRAFFIC ON A MAJOR HIGHWAY GOING NORTH. WE WERE IN THE SECOND FARTHEST LEFT LANE. I WAS DRIVING ABOUT 65 MPH WHEN THE CAR SUDDENLY BEGAN TO SLOW DOWN ON ITS OWN. THE STEERING WHEEL LOCKED UP. THIS TIME WE WERE IN A BULK OF TRAFFIC AND AN 18 WHEELER WAS BEHIND US. I TURNED ON OUR EMERGENCY LIGHTS, LOOKED TO THE LEFT AND HAD TO STICK MY LEFT ARM OUT THE WINDOW TO SIGNAL TO THE OTHER CARS BEHIND US TO LET US OVER TO THE LEFT SHOULDER. I WAS ABLE TO GUIDE THE VEHICLE TO THE LEFT SHOULDER. THE RADIO WAS STILL PLAYING. I TURNED THE CAR OFF, SAT FOR A MOMENT TO CALM DOWN AND CALLED MY HUSBAND. I THEN RESTARTED THE CAR AND CONTINUED TAKING MY CHILDREN TO SCHOOL. *TR

11/08/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG4CC******
Summary

2012 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO ALTERNATOR SHORTED OUT AND CAUSED THE ENTIRE ELECTRICAL SYSTEM TO FAIL. CONSUMER VIN# NOT LISTED FOR ALTERNATOR RECALL NOTICE INFORMATION. *SMD THE CONSUMER REFERENCED RECALL # 14V630000. HOWEVER, HE WAS INFORMED HIS VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB

11/02/2016
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG4CC******
Summary

MY 2012 DODGE DURANGO WAS PART OF THE NHTSA CAMPAIGN NUMBER 15V115000. THE VEHICLE WAS BROUGHT IN FOR THE REPLACEMENT PART IN SEPTEMBER OF 2015. THE REPAIR TEMPORARILY FIXED THE ISSUE. OVER THE LAST 4 MONTHS THE VEHICLE HAS HAD MANY ISSUES WITH STARTING AND/OR STAYING ON AND HAS BEEN TOWED TO A REPAIR SHOP WHEN IT WOULD NO LONGER START. THERE WAS A LOOSE WIRE FOUND FOR THE EXTERNAL REPLACEMENT PART INSTALLED AS THE RECALL. THE VEHICLE THEN RAN NORMALLY FOR A WEEK BEFORE IT STARTED TO SHOW ISSUES WITH STARTING AND STAYING ENGAGED. THE PROBLEM QUICKLY ESCALATED WITH THE VEHICLE STALLING OUT ALMOST DAILY UPON BEING STARTED AND SOMETIMES THE ISSUE COULD ONLY BE RESOLVED BY THE EXTERNAL FUEL KIT RELAY MODULE BEING TAPPED. TODAY, 11/02/16 THE VEHICLE STALLED WHILE DRIVING DOWN THE ROAD, LUCKILY IT WAS IN A SCHOOL ZONE WITH LITTLE TRAFFIC SO ANY POSSIBLY ACCIDENTS WERE AVOIDED. AN HOUR LATER THE VEHICLE STARTED ACTING AS IF LOSING FUEL PRESSURE WHILE TURNING AND THE GAS PEDAL HAD TO BE PUSHED TO THE FLOOR TO STABILIZE THE VEHICLE. THE LOCAL DODGE/CHRYSLER DEALERSHIP HAS BEEN CONTACTED SEVERAL TIMES WHILE THIS ISSUE HAS PERSISTED AND WE WERE ADVISED THAT THEY HAD FULFILLED THEIR DUTIES UNDER THE RECALL AND WE COULD BRING THE CAR IN WHEN THERE WAS AN OPENING BUT THEY WERE NOT SURE WHAT THEY COULD DO UNLESS THE ISSUE HAPPENED WHILE THE VEHICLE WAS THERE. *TR

11/01/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG9CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE CONTINUED TO STALL AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

10/31/2016
Components: UNKNOWN OR OTHER
Incident Date: 10/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C3RDJDG5CC******
Summary

MY ALTERNATOR SUDDENLY FAILED CAUSING ALL SYSTEMS IN THE VEHICLE TO FAIL. MY ABS LIGHT CAME ON BATTERY LIGHT CAME ON RADIO POWERED OFF HEAT CAME ON AND IT SMELLED LIKE SMOKE THE WINDSHIELD WIPERS CAME ON WHEN I WAS AT A LIGHT THEN I TURNED AT LIGHT AND HAD NO CONTROL OVER THE VEHICLE PULLED OVER AND TURNED THE VEHICLE OFF SINCE I SMELLED SMOKE. THEN NO SYSTEMS IN THE VEHICLE WORKED HAD TO USE SHIFT OVERRIDE TO TOW THE VEHICLE. THERE IS A P60 RECALL ON THE 160 AMP ALTERNATOR WHICH ISN'T THE ALTERNATOR IN MY CAR BUT SAME YEAR MAKE AND MODEL AS MY CAR WAS RECALLED. THE SAME SYMPTOMS AS THAT RECALL HAPPENED TO MY VEHICLE. I BELIEVE THAT THE RECALL SHOULD BE APPLIED TO THE SAME AMP ALTERNATOR THAT IS IN MY CAR AS WELL.

10/30/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG1CC******
Summary

CAR WOULDN'T START FROM BEING PARKED, SMELLED BURNING UNDER HOOD. WAS ABLE TO TAKE A BATTERY JUMP, BUT COULD ONLY GO HALF MILE BEFORE STALLING WITHOUT WARNING. HAD ALTERNATOR TESTED BAD. REPLACED IT TWICE& STILL HAVING PROBLEMS ALL TESTING BAD. HAD NO WARNING EXCEPT BATTERY ICON FLASHED ON BRIEFLY & THEN WENT OFF PRIOR TO INCIDENT. *TR

10/24/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/23/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4RDJEG8CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 70 MPH, THE VEHICLE SUDDENLY LOST ALL POWER, STALLED, AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR HAD BURNT WIRES, WHICH CAUSED THE SHUT DOWN. THE VEHICLE WAS THEN TOWED TO A DEALER FOR THE REPAIR, BUT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

10/19/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG3CC******
Summary

I SMELLED BURNING WHILE DRIVING ON A CITY STREET. THE CAR JUST DIED. I GOT OUT RAISED HOOD. SMELLED BURNING AT ALTERNATOR. CAR IS COMPLETELY DEAD. CALLED TOW TRUCK.. NEXT DAY. CAR TOWED TO ALL TECH AUTO. DIAGNOSIS- 180AMP ALTERNATOR BAD AND CAUSED EXTENSIVE DAMAGE TO TIPM AND PCM. PAID 760.00 FOR REPLACED ALTERNATOR. TOWED TO DEALERSHIP - TIPM AND PCM SHORTED OUT, 2066.00 TO REPAIR. MY CAR IS CURRENTLY AT THE DEALERSHIP WAITING FOR ME TO EARN THE MONEY TO REPAIR. IM PRAYING THAT I WILL HAVE AN ADDITIONAL 2066.00 IN TWO WEEKS SO I CAN GET REPAIRS COMPLETED. FCA RECALLED 160AMP AND 220AMP. HOW DO THEY SKIP OVER THE 180AMP IN THE DURANGO CREW? YOU WON'T HAVE AS MANY COMPLAINTS BECAUSE THERE WEREN'T AS MANY MANUFACTURED AS THE OTHER MODELS - UNFAIR! SEND SOMEONE TO INVESTIGATE BEFORE REPAIRS ARE MADE. *TR

10/17/2016
Components: ENGINE AND ENGINE COOLING
Incident Date: 09/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET5CC******
Summary

IN DECEMBER 2011 I PURCHASED A NEW 2012 DODGE DURANGO CITADEL FROM NORTHTOWN DODGE CHRYSLER JEEP RAM (NDCJR), IN TONAWANDA, NY. I AM HAVING AN ISSUES WITH PERIODIC STALLING WITHOUT WARNING WHILE DRIVING. IN APRIL 2016 WHILE SLOWING DOWN TO EXIT RIGHT VIA A THRUWAY RAMP THE DURANGO STALLED AND STEERING WHEEL LOCKED WITHOUT ANY WARNING. I BROUGHT THE VEHICLE INTO NDCJR ON 4/30/2016 AND WAS TOLD THAT THEY WERE 'UNABLE TO MAKE ANY REPAIRS BECAUSE THEY COULD NOT DUPLICATE THE ISSUE'. IN JULY 2016, MY HUSBAND EXPERIENCED THE STALLING WHILE MAKING A LEFT TURN. MY MOST TERRIFYING EXPERIENCE CAME IN AUGUST OF 2016 WHEN I WAS ON A MAIN ROAD IN BUSY EVENING TRAFFIC, SLOWING DOWN TO MERGE INTO THE LEFT TURNING LANE, AND THE CAR COMPLETELY STALLED AND STEERING WHEEL LOCKING AGAIN ALMOST CAUSING ME TO REAR END THE VEHICLE IN FRONT OF ME. I CONTACTED NCDJR TO INFORM THEM THAT THIS WAS HAPPENING AGAIN AND THAT I NEEDED MY VEHICLE SERVICED. NORTHTOWN HAD MY VEHICLE FROM 8/6/2016-8/30/2016 AND I WAS AGAIN TOLD, THE VEHICLE COULD NOT BE REPAIRED BECAUSE 'THEY COULD NOT DUPLICATE THE PROBLEM'. ON THE EVENING OF THURSDAY, 9/29/2016 I WAS GETTING OFF AT AN EXPRESSWAY RAMP AND WAS SITTING IN RUSH HOUR TRAFFIC WAITING FOR THE LIGHT TO CHANGE, AND WHEN I ACCELERATED THE CAR MADE NO MOTION, I WAS AGAIN STALLED WITHOUT WARNING. PER THEIR INSTRUCTION, I CONTACTED NCDJR AND TOLD THEM I WAS BRINGING THE VEHICLE RIGHT OVER. THEY AGAIN COULD NOT "DUPLICATE THE PROBLEM" HOWEVER THEY DECIDED TO PUT A TRACKING DEVICE ON THE CAR SO THAT WHEN IT STALLS AGAIN IT CAN BE RECORDED. I PICKED THE VEHICLE UP 6 DAYS LATER ON WEDNESDAY, 10/5/2016. I FEEL THAT I HAVE BEEN MORE THAN PATIENT AND HAVE BEEN THROUGH ALL OF THE PROPER CHANNELS, HOWEVER, I AM BEING ASKED TO CONTINUE TO PUT MY FAMILY, MYSELF AND OTHERS AT RISK BY DRIVING A CAR THAT IS UNSAFE TO HAVE ON THE ROAD IN THIS CONDITION. *TR

09/26/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG5CC******
Summary

MY 2012 DODGE DURANGO PURCHASED BRAND NEW HAS BEEN HAVING MAJOR ELECTRICAL ISSUES SINCE THE MOTOR WAS POWER WASHED AT COVERT DODGE DEALERSHIP IN NORTH AUSTIN. THEY HAD AN INEXPERIENCED CAR WASHER CLEAN UP THE OIL THAT WAS ON THE MOTOR FROM A HOSE CHANGE. HE USED A VERY HIGH PRESSURE, PRESSURE WASHER AND IT SHORTED THE ELECTRONICS CAUSING THE VEHICLE TO SHUT DOWN UNEXPECTEDLY WITH NO WARNING. THIS HAS HAPPENED MULTIPLE TIMES WITHIN THE LAST 6 MONTHS. I HAVE HAD THE CAR AT 3 DIFFERENT DODGE DEALERS TRYING TO RESOLVE THE ISSUE. ON 9/22/2016 THE BATTERY LIGHT CAME ON WHILE GOING 75 ON THE HIGHWAY. I SMELLED A STRONG ODOR OF ELECTRICAL BURNING AND ALL THE LIGHTS ON THE DASH BOARD CAME ON, THE BLIND SPOT ALERT SYSTEM WAS STATING IT WAS INOPERABLE, THE AC STOPPED WORKING, THE SEAT BELT LIGHT AND BUZZER STATED TO GO OFF EVEN THOUGH MY BELT WAS FASTENED AND THEN THE DURANGO JUST SHUT OFF, RIGHT IN THE MIDDLE OF THE TOLL ROAD HIGHWAY STRANDING ME IN THE MIDDLE LANE. THE HAZARD LIGHTS DID NOT EVEN WORK. I PUT THE CAR IN PARK TO TRY TO RESTART IT BUT IT WAS TOTALLY DEAD, NOTHING WORKED AND THE CAR WAS STUCK IN PARK! I COULD NOT PUT THE VEHICLE IN NEUTRAL TO MOVE IT OUT OF THE HIGHWAY, SEVERAL CARS DID NOT REALIZE I WAS STOPPED AND LOCKED UP THEIR BRAKES NEARLY MISSING ME. I WAS SO AFRAID SOMEONE WAS GOING TO RUN RIGHT INTO THE BACK OF ME AND THE CAR. MAJOR SAFETY ISSUE. I CALLED THE MOPAR WARRANTY ROAD SIDE ASSISTANCE AND 1 HOURS LATER I WAS ABLE TO GET THE CAR OFF THE 102 DEGREE HIGHWAY. AS A RESULT OF ALL OF THESE ISSUES, WHICH SEEM TO HAVE STARTED WHEN COVERT DODGE POWER WASHED THE ENGINE BAY, I AM NO LONGER CONFIDENT THE VEHICLE CAN BE TRUSTED AND BE RELIABLE NOT TO MENTION THE SAFETY FACTOR. AS YOU CAN TELL FROM THE VEHICLE HISTORY, I FEEL I HAVE BEEN PATIENT AND COOPERATIVE IN ALLOWING CHRYSLER AND THE DEALERSHIPS TO FIND A RESOLUTION. UPDATED 08/07/2017*JS

09/16/2016
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
Incident Date: 09/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT8CC******
Summary

ENGINE STALLED AND CAR SHUT OFF. ONCE FROM A STOP WHILE TRYING TO ACCELERATE AND ANOTHER TIME WHILE TRYING TO STOP. IN BOTH INSTANCES AN ACCIDENT WAS NEARLY AVOIDED. MY WIFE ON 9/13 WAS TURNING ACROSS TRAFFIC AND THE CAR DIED AND SHE WAS ALMOST T-BONED. ON 9/14 I ALMOST REAR ENDED A CAR AS I WAS SLOWING TO A STOP AND LOST ALL POWER. WIPERS WILL COME ON RANDOMLY ON DRY, SUNNY DAYS (WHILE PARKED OR IN MOTION). CAR JERKS FORWARD INTERMITTENTLY WHEN STARTING (USING REMOTE START OR WHILE IN THE CAR). OCCASIONALLY THE CAR CONTINUES TO TURN OVER BUT NEVER ACTUALLY STARTS. I HAVE TAKEN THIS TO THE DEALER 7-8 TIMES AND THEY'VE NEVER HEARD OF THESE PROBLEMS. NO ERROR CODES RECORDED. NEVER ABLE TO BE REPRODUCED WHEN AT THE DEALER. CONTACTED ANOTHER DODGE DEALER AND THEY HAVE NEVER HEARD OF THESE ISSUES EITHER. TOOK TO AN INDEPENDENT MECHANIC AND HE IMMEDIATELY RECOGNIZED THIS AS A POTENTIAL TIPM ISSUE. THE FUEL RELAY RECALL WAS IMPLEMENTED IN SUMMER OF 2015 WHICH WAS SUPPOSED TO RESOLVE THESE ISSUE. HOWEVER, ALL OF THESE PROBLEMS CONTINUE TO INTERMITTENTLY OCCUR - WITH THE STALLING (AND NEAR ACCIDENTS) JUST OCCURRING FOR THE FIRST TIME THIS PAST WEEK. SPOKE WITH DODGE YESTERDAY EXPLAINING THE SITUATION AND BOTH DEALERS DIDN'T WANT TO SELL ME A NEW TIPM BECAUSE THEY WEREN'T SURE IT WOULD FIX THE PROBLEM AND REITERATED THAT THE FUEL RELAY RECALL WOULD FIX THESE ISSUES. WHEN I STATED THAT I AM STILL HAVING THE ISSUES THEY DIDN'T HAVE AN ANSWER BUT WERE WILLING TO TAKE MY CAR IN ON TRADE. WE CURRENTLY HAVE 93000 MILES BUT THIS STARTED SHORTLY AFTER WE PURCHASED THE DURANGO; WITH WELL UNDER 40000 MILES. WE WERE STILL UNDER WARRANTY WHEN THIS STARTED BUT NO FAULT WAS EVER FOUND WHEN AT THE DEALER.

09/16/2016
Components: ENGINE
Incident Date: 09/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT8CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE SLOWING DOWN OR WHILE AT A COMPLETE STOP, THE VEHICLE LOST ENGINE POWER. THE VEHICLE WAS TAKEN TO A DEALER, BUT THEY DID NOT RESOLVE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 83,000.

09/01/2016
Components: POWER TRAIN
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET0CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 50 MPH, THE TRANSMISSION INDEPENDENTLY SHIFTED INTO FIRST GEAR AND THE VEHICLE DECELERATED TO 20 MPH. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY APPROXIMATELY FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR DIAGNOSTIC TESTING; HOWEVER, THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

08/30/2016
Components: AIR BAGS
Incident Date: 07/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHETXCC******
Summary

THE AIRBAG LIGHT CAME ON FOR APPROXIMATELY 3 WEEKS ALONG WITH AUDIBLE ALARM FOR THE AIRBAG LIGHT THEN IT WENT OFF.

08/25/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/17/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4RDJAG2CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 55 MPH, THE LOW BATTERY, ABS, AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED TWICE. IN ADDITION, A BURNING ODOR EMITTED IN AND OUTSIDE THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND BURNED THE SERPENTINE BELT. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,500.

08/22/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHEG5CC******
Summary

IN NOVEMBER OF 2014, DODGE ISSUED A RECALL OF THE 160 AMP ALTERNATORS DUE TO EARLY FAILURE AND RISK OF FIRE. SATURDAY, AUGUST 20, 2016, THE ALTERNATOR ON THIS VEHICLE FAILED WITH THE SAME SYMPTOMS: HIGH HEAT, BURNING SMELL, AND THE VEHICLE SUDDENLY STOPPED RUNNING. HOWEVER, THIS VEHICLE HAS A 180 AMP ALTERNATOR. THERE ARE OTHER REPORTS OF THE 180 AMP ALTERNATOR FAILING IN VERY SIMILAR WAYS AS THE 160 AMP. THE RECALL MUST BE EXPANDED TO INCLUDE ALL ALTERNATORS FOR THE DOGDGE DURANGO. A FAILURE AT LESS THAN 60,000 MILES, AND A FAILURE IN A MANNER THAT PRESENTS A RISK OF FIRE IS A MAJOR ISSUE AND NEEDS TO BE ADDRESSED QUICKLY.

08/18/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG6CC******
Summary

ALTERNATOR FAILED IN MY 2012 DODGE DURANGO. I HAVE ONLY HAD MY VEHICLE FOR 4 YEARS 3 MONTHS, 48,904 MILES AND DO MOSTLY CITY DRIVING. THE VEHICLE WAS IN MOTION WHEN I BEGAN TO SMELL A BURNT SCENT. SOON AFTER I NOTICED THE AIR CONDITIONER POWER MINIMIZED RAPIDLY AND THE BURNT SCENT CONTINUED. LUCKILY AT THAT POINT I WAS GETTING HOME AND THEREFORE I IMMEDIATELY PARKED MY VEHICLE. WAS INSPECTED BY A MECHANIC WHO CONFIRMED THE PROBLEM WAS WITH THE ALTERNATOR.

08/13/2016
Components: EXTERIOR LIGHTING
Incident Date: 09/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT9CC******
Summary

DEALER STATES TOOLS & PARTS NOT AVAILABLE FOR SUN VISOR RESISTANCE SHORT

08/11/2016
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 07/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG2CC******
Summary

DRIVING ON A MAJOR HIGHWAY IN NJ ON 7/21/16 , ALL THE CAR WARNING LIGHTS WENT ON RANDOMLY AND UNEXPECTEDLY, WINDSHIELD WIPERS WENT ON ON THEIR OWN, RADIO SHUT OFF, ALL POWER WAS LOST AND CAR SHUT DOWN ALMOST IMMEDIATELY WITH LIMITED OR NO BRAKING OR STEERING POWER AND THE CAR WOULD NOT TURN ON ANY LONGER. I TRIED TO MAKE IT SAFELY TO THE SIDE OF THE ROAD (LEFT SHOULDER WAS THE CLOSEST) WITH BIG TRUCKS AND FAST MOVING CARS GOING BY. HAD IT TOWED TO AN AUTO BODY SHOP WHICH TOOK 2 DAYS TO DIAGNOSE THE PROBLEM WHICH THEY DEEMED A FAILURE OF THE MAIN BOARD WHICH CAUSED THE ALTERNATOR TO FAIL WHICH CAUSED THE BATTERY TO SEIZE AND FAIL AS WELL. THE COSTS OF REPAIR I HAD TO PAY TO FIX THE ISSUE ON MY 4 YEAR OLD CAR WITH 92K MILES ON IT WAS APPROX $1,500. THE SYMPTOMS AND DIAGNOSIS WERE ALMOST IDENTICAL TO THE P60 RECALL ISSUED BY CHRYLSER BUT WHEN I INQUIRED WITH CHRYSLER ABOUT GETTING MY VEHICLE COVERED UNDER THE RECALL AND REIMBURSED FOR THE COSTS OF REPAIR, THEY CLAIMED THAT THE RECALL DID NOT APPLY TO MY CAR BC IT IS 180 AMP VS 160 AMP (?) BUT IT IS VERY OBVIOUS AND CLEAR TO ME THAT WHAT HAPPENED TO MY CAR WAS EXACTLY THE SAME AS THE P60 RECALL. NOT TO MENTION IT WAS A VERY DANGEROUS SITUATION THAT I ENCOUNTERED WITH MY CAR STOPPING IN THE MIDDLE OF A BUSY HIGHWAY. IT COULD HAVE BEEN TRAGIC HAD I NOT BEEN ABLE TO NAVIGATE IT WELL. CHRYSLER IS BASICALLY REFUSING TO EXTEND THE RECALL TO MY VIN # AND NOT REIMBURSING MY REPAIR COSTS.

08/04/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJEG9CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS THEN TOWED TO A DEALER FOR INSPECTION. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 50,000.

08/04/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET9CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. MOMENTS AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V879000(ELECTRICAL SYSTEM), SMOKE APPEARED FROM THE PASSENGER SIDE SUN VISOR AND HEADLINER. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND LATER CAUGHT FIRE AND WAS DESTROYED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,416.

08/04/2016
Components: ELECTRICAL SYSTEM,INTERIOR LIGHTING
Incident Date: 12/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG3CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/02/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG4CC******
Summary

DASH LIGHTS STARTED FLASHING CAR SHUT OFF, CHARGED BATTERY, ALTERNATOR STARTED SMOKING, REPLACED ALTERNATOR, REPLACED BATTERY, BATTERY IS STILL DRAINING.

07/18/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/15/2016
Crash: No
Fire: Yes
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 55 MPH, THE BATTERY WARNING LIGHT ILLUMINATED AND A WHINING SOUND WAS HEARD. IN ADDITION, WHILE PARKED, AN ODOR OF BURNT WIRES WAS NOTICED IN THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 58,000.

07/06/2016
Components: TIRES
Incident Date: 11/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG7CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES, SIZE: P265/60R18 (NA). UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT ALL FOUR TIRES WERE DRY ROTTED. THE TIRES WERE NOT DIAGNOSED NOR REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS NOT PROVIDED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 23,811.

06/14/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG1CC******
Summary

CAR SOMETIMES WILL NOT START, OR STARTS AND QUICKLY SHUTS OFF (SOMETIMES IN DRIVE OR REVERSE). IF YOU PUSH START BUTTON IT TRIES TO "TURN OVER" REVVING BUT NEVER STARTING. HAS DONE INTERMITTENTLY BUT GOTTEN REALLY BAD IN MAY 2016 FROM EVERY OTHER DAY TO SOMETIMES SEVERAL TIMES A DAY. DEALER "CAN'T FIND" PROBLEM. DATE BELOW FIRST DATE DEALER ACTUALLY WROTE DOWN PROBLEM. HAVE ALL SERVICE FORMS AND DOCUMENTS. BELIEVE IT IS THE TIPM MODULE. CAR ALARM HAS GONE OFF WITH DOOR LOCK PROBLEMS AFTER STARTER ISSUE AS WELL. DEALER AGAIN "CAN'T DUPLICATE PROBLEM" AND HAS DENIED KNOWING ABOUT ONGOING LAWSUIT ABOUT THIS PROBLEM AND HAS ACTUALLY LIED TO US ABOUT WARRANTY INFORMATION NUMEROUS TIMES. ALSO HAVE VIDEO OF PROBLEM ON CELL PHONE. VEHICLE HAS BEEN IN PARK AND IN DRIVE/REVERSE AS WE WERE JUST STARTING TO DRIVE/BACK UP WHEN IT QUIT RUNNING. IT GOES "DEAD" WITHOUT A SOUND BUT ALL LIGHTS ARE ON, VEHICLE STATES IT IS RUNNING BUT YOU CANNOT MOVE WHEEL. YOU HAVE TO PUT BACK IN PARK, HIT START BUTTON AGAIN TO SHUT OFF IN ORDER TO ATTEMPT TO FIX PROBLEM. SOMETIMES TAKES SEVERAL ATTEMPTS TO GET IT STARTED.

06/13/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG3CC******
Summary

IMMEDIATELY FOLLOWING A SCHEDULED OIL CHANGE AT THE DEALERSHIP, THE CHECK ENGINE LIGHT CAME ON AND I NOTICED A BURNING SMELL AS I WAS GOING DOWN THE SLIGHT DECLINE FROM THE DEALER LOT ONTO THE STREET. I RETURNED TO THE SERVICE DEPARTMENT WHERE THEY INSPECTED THE CAR AND DIAGNOSED THE ISSUE AS A FAILED ALTERNATOR. BECAUSE OF THE COSTLY REPAIR, I OPTED TO GET A SECOND OPINION. THIS MECHANIC ALSO DIAGNOSED THE ISSUE AS A FAULTY ALTERNATOR. HE CHECKED THE VIN FOR A RECALL, AND DID NOT SEE MY VIN LISTED, THOUGH THERE WAS A RECALL FOR THE ALTERNATOR ON DODGE DURANGOS MADE IN 2011-2014, MATCHING THE SPECS OF MY AUTO. BECAUSE THE CAR WAS A 2012, I ASKED IF THIS IS COMMON FOR SUCH A "YOUNG" CAR. HE DID NOT THINK IT WAS A TYPICAL ISSUE. WHAT HE ALSO THOUGHT WAS ODD WAS THAT TRACKING DOWN A REPLACEMENT ALTERNATOR TO FIT THE VEHICLE WAS DIFFICULT; THERE WAS ONLY ONE COMPATIBLE PART AVAILABLE WITHIN A SIX STATE RADIUS, AND WAS INFORMED THAT THEY WERE NOT PRESENTLY BEING MANUFACTURED TO ACCOMMODATE THE NEED. WE WERE LUCKY TO SECURE THE ITEM AND HAVE IT OVERNIGHTED. THE LACK OF PARTS AND ALLEGED HOLD ON MANUFACTURING DREW THE ASSUMPTION THAT 1) THERE WERE SEVERAL OF THE SAME MODEL EXPERIENCING THE SAME ISSUES AND/OR 2) ADDITIONAL RECALL WAS IMMINENT. HE STRONGLY ENCOURAGED ME TO CONTACT CHRYSLER TO REQUEST REIMBURSEMENT AND OFFERED TO ACT AS AN EXPERT WITNESS AND TESTIMONY TO WHAT HE ENCOUNTERED. FCA (CHRYSLER) WAS NOT RESPONSIVE.

05/25/2016
Components: ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 05/24/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4RDJDG7CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE VEHICLE WAS REPAIRED. APPROXIMATELY SIX WEEKS LATER, WHILE DRIVING APPROXIMATELY 10 MPH, SMOKE APPEARED FROM THE TOP LEFT CORNER OF THE WINDSHIELD AND SUN ROOF. THE CONTACT PARKED THE VEHICLE AND NOTICED FLAMES IN THE SAME LOCATION. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS LEFT AT THE SCENE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

05/16/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/02/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4RDJDG2CC******
Summary

THE ALTERNATOR IN MY DURANGO FAILED SUDDENLY. WE LUCKILY HAD JUST ARRIVED AT MY DAUGHTER'S DAY CAR WHEN THE CAR SHUT OFF ON ITS OWN AND WE NOTICED SMOKE. WHEN WE GOT OUT TO CHECK UNDER THE HOOD, THE ALTERNATOR WAS SMOKING! I HAD TO HAVE THE DURANGO TOWED TO MY DEALERSHIP AS THERE WAS NO POWER TO THE DURANGO AT ALL. THE DEALERSHIP ATTEMPTED TO START THE VEHICLE, AND COULD NOT START THE CAR USING A JUMPER BOX, OR BY JUMPING IT WITH ANOTHER VEHICLE. THE ALTERNATOR HAD COMPLETELY DRAINED THE BATTERY. WE WERE TOLD A FEW DAYS LATER THAT THEY WERE ATTEMPTING TO LOCATE AN ALTERNATOR AS IT WAS BACK ORDERED, AND IT COULD BE UP TO 6 WEEKS OR MORE BEFORE THEY COULD GET ONE. WHEN WE INQUIRED AS TO WHY, WE WERE TOLD THERE WAS A RECALL ON THE ALTERNATOR FOR MANY CHRYSLER AND DODGE VEHICLES AND THAT EVEN THOUGH OUR DURANGO FALLS IN THE SPECIFIC YEARS, IT WAS NOT PART OF THE RECALL. WHEN THEY FINALLY CALLED TO LET US KNOW THE DURANGO WAS READY TO BE PICKED UP, WE DROVE MAYBE A HALF MILE DOWN THE ROAD AND THE BATTERY LIGHT CAME ON. WE RETURNED IT IMMEDIATELY BACK TO THE DEALERSHIP. A COUPLE OF DAYS LATER, THEY INFORMED US THAT BECAUSE OF THE ALTERNATOR FAILURE, THE ENGINE CONTROL MODULE WAS BAD AND NEEDED TO BE REPLACED. NOW, THE DEALERSHIP IS TELLING US THAT THE ECM IS NO LONGER FUNCTIONING PROPERLY BECAUSE OF THE ISSUES WITH THE ALTERNATOR AND THAT WE WILL NOT BE ABLE TO DRIVE THE VEHICLE WITHOUT IT. THEY CONTACTED DODGE TO INFORM THEM OF THE FAULTY ALTERNATOR THAT CAUSED THE ECM FAILURE AND DODGE TOLD THEM, TOO BAD.

05/10/2016
Components: SERVICE BRAKES
Incident Date: 05/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG4CC******
Summary

DRIVING ON INTERSTATE TAKING KIDS TO SCHOOL WHEN BRAKE LIGHT SUDDENLY CAME ON AND VEHICLE BRAKES WERE LIKE PUSHING A BRICK. HAD SOMEONE PICK UP THE KIDS AND TOOK TO LOCAL REPAIR SHOP I USE. THEY INFORMED ME THAT THE POWER BRAKE BOOSTER HAD WENT OUT AND WHEN THEY CALLED THE DEALERSHIP FOR A PART WAS TOLD IT WAS ON BACK ORDER NATIONALLY WITH NO ESTIMATE OF THE TIME TO TAKE TO GET THE PART IN STOCK. BEST GUESS WAS 3-6 MONTHS. NO MENTION THAT THE VEHICLE HAD A RECALL ON THE PART (P41). ITEM REPAIRED WITH A USED OEM PART FROM A LOW-MILEAGE DURANGO SINCE NO OTHER PART WAS AVAILABLE TO USE. I STILL HAVE THE DEFECTIVE PART THAT HAD TO BE REPLACED ALONG WITH DOCUMENTATION FROM REPAIR SHOP THAT IT WAS REQUIRED TO BE REPLACED. ON INTERSTATE AGAIN TODAY WITH KIDS IN VEHICLE AND SUDDENLY HAD NO ABILITY TO GO ABOVE 20 MPH AND PULLED OVER TO HAVE CAR TOWED TO DEALERSHIP. WAS TAKING IT IN FOR FUEL PUMP RELAY (R09) RECALL THIS MORNING ANYWAY. FUEL PUMP RELAY WAS REPAIRED. DEALERSHIP SAYS THE WHEELS LOCKED UP ON THEM AND RECOMMENDED REPLACING THE POWER BRAKE BOOSTER AND MASTER CYLINDER AT A COST OF $800 SINCE IT COULD BE RELATED TO PREVIOUS POWER BRAKE BOOSTER REPAIR DUE TO A USED PART REPLACEMENT. I ASKED IF THE PART WAS COVERED UNDER THE RECALL AND EXPLAINED EVERYTHING AND WAS TOLD THAT SINCE IT WAS DONE BY ANOTHER REPAIR SHOP AND A USED PART THAT THE RECALL DID NOT COVER THE PART AND IT WOULD BE OUT OF POCKET NOR COULD I RECOVER THE COST FROM THE PREVIOUS FIX EVEN THOUGHT THE PART WAS ON BACK ORDER. ASKED FOR CORPORATE CONTACT AND WAS GIVEN (800)992-1997. SPOKE WITH REPRESENTATIVE AND WAS TOLD I WOULD BE CALLED BACK. LATE AFTERNOON I CALLED AGAIN SINCE I WAS STILL WAITING FOR THE CALL BACK. I WAS TOLD THAT THE ENTIRE COST WOULD BE OUT OF POCKET AND THAT THE RECALL WOULD NOT COVER PART OR REIMBURSEMENT SINCE A NON-CHRYSLER MECHANIC PERFORMED THE WORK AND A USED PART WAS USED.

05/02/2016
Components: SUSPENSION
Incident Date: 04/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET9CC******
Summary

MY DURANGO STARTED MAKING NOISE IN THE BACK END, AND SEEMED UNSTABLE AT TIMES HANDLING, AND EVEN WORSE WHEN TOWING. THE NOISE WAS MOST PRONOUNCED GOING SLOW OVER BUMPY ROADS, LIKE A CLUNKING NOISE. UPON RESEARCHING I DISCOVERED THAT THESE VEHICLES ARE KNOWN FOR HAVING PROBLEMS WITH THE REAR SELF-LEVELING SHOCKS. THESE SHOCKS ARE NOT A CHEAP FIX, BUT KNOWING I HAD NO OTHER CHOICE BUT TO REPLACE THEM WITH THE SAME PROBLEMATIC SHOCKS, I REPLACED THEM. THE DURANGO WAS SILENT FOR A COUPLE DAYS, THEN A NOISE AGAIN APPEARED IN THE BACK END OF THE VEHICLE. ISSUES WITH THE REAR SHOCKS ARE DESCRIBED IN CHRYSLER TSB 17-005-13 AS WELL AS TSB 17-002-14, BUT SINCE MINE IS A 2012 DURANGO AND NOT CALLED OUT FOR THE TSB 17-002-14. THE SHOCKS THAT WERE INSTALLED ARE THE NEW SERIES AH SHOCKS (FROM AA THAT WAS ON THE VEHICLE) THE AH SERIES PURCHASED CAME WITH MOUNTS PREINSTALLED. THE VEHICLE HAS A TREMENDOUS AMOUNT OF NOISE IN THE BACK END, AND CLUNKING GOING ON THAT IS DEFINITELY SHOCK RELATED, IT MAY BE A DIFFERENT NOISE THEN BEFORE, BUT NOW IT IS EVEN WORSE WITH THE NEW SHOCKS. SINCE REPLACING THE SHOCKS IT IS DIFFICULT TO EXPLAIN WHEN THE NOISES/CLUNKING WILL HAPPEN ' IT USE TO HAPPEN CONSISTENTLY WHEN GOING SLOW OVER A BUMPY ROAD, NO THAT IS NOT THE CASE ' SOMETIMES IT HAPPENS WHEN GOING SLOW, SOMETIMES FASTER, SOMETIMES JUST AROUND A CORNER, THERE SEEMS TO BE NOTHING COMMON ABOUT WHEN THE SHOCKS ARE GOING TO START MAKING NOISE JUST THAT THEY WILL, AND THEY WILL MAKE NOISE OFTEN. IT JUST SEEMS THAT SOMETHING IS WRONG, AND NOT SAFE IN THE REAR SUSPENSION.

04/22/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG6CC******
Summary

ALTERNATOR FAILURE AS COMMON WITH THE P60 RECALL. THE ALTERNATOR IN MY DURANGO FAILED SUDDENLY AND WE LOST ALL POWER. WE WERE LUCKY IN THAT WE WERE ON A RESIDENTIAL ROAD AT LOW SPEED AND ABLE TO PULL TO THE SIDE SAFELY. THE ALTERNATOR WAS SMOKING. MY DURANGO IS NOT COVERED BY THIS RECALL SO I FELT IT IMPORTANT TO REPORT THIS IS STILL HAPPENING WITH OTHER ALTERNATORS WITH THE V6. I DID CALL INTO CHRYSLER AND THEY CONFIRMED MY VEHICLE WAS NOT COVERED BY P60.

03/26/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG9CC******
Summary

I PURCHASED THIS USED VEHICLE AROUND THE TURN OF THE YEAR. IT CAME ON THE FERRY JANUARY 15, 2016. BY MONDAY, THE CHECK ENGINE LIGHT HAD TURNED ON. C&F RAN A DIAGNOSTIC ON JANUARY 20, AND FOUND CODE PO456. WITHIN SEVERAL DAYS, I NOTICED WATER INTRUSION. THE FLOORBOARDS WERE WET AND BECOMING DRENCHED IN THE FRONT ' AND IN THE MIDDLE SEATS. EVERY TIME I CAME TO A STOP OR TURNED, I COULD HEAR WATER ROLLING THROUGH THE CAR. I TOOK IT TO RC FEBRUARY 15. WHEN THE WATER PROBLEM WAS LOOKED AT, I WAS INFORMED IT IS NOT A NORMAL LEAK, BUT WHAT IS CALLED A "PHANTOM" LEAK. TO FIX THIS, THEY WOULD HAVE TO GUT THE INTERIOR OF THE VEHICLE. WHEN THEY WENT TO RESTART, IT WOULD NOT START WITH THE PUSH BUTTON. THE VEHICLE WAS TAKEN TO MIDTOWN AUTO WHERE THEY FOUND THE BATTERY COMPARTMENT UNDER THE PASSENGER SEAT 3/4 FULL OF WATER. THEY WERE UNABLE TO DIAGNOSE THE PUSH BUTTON PROBLEM AFTER 2 HOURS OF DIAGNOSTIC. THEY STATED THE WATER INTRUSION COULD BE A DANGER TO MY LIFE WHEN I PICKED UP THE CAR AFTER THEY HAD IT FOR 3 WEEKS. ON 3/9/16, THE CHECK ENGINE LIGHT CAME BACK ON. AS OF TODAY, 3/25/16, THE SENSOR FOR "CHECK GAS CAP" COMES ON. THIS CAR WILL BE RETURNING IN THE MORNING TO THE DEALERSHIP IN ANCHORAGE VIA THE FERRY, BUT YOU SHOULD KNOW THAT THERE ARE MAJOR ISSUES WITH THIS VEHICLE. THE WATER IN THE CAR IS CLEAN WITH NO DIRT. IN THE MORNING, THERE ARE PUDDLES THAT DISTRIBUTE THEMSELVES FROM THE FRONT TO THE BACK OF THE CAR DURING REGULAR DRIVING. THE ENTIRE FLOOR FROM THE FRONT TO THE BACK IS SATURATED WITH A LOT OF WATER. RC ENTERPRISE SAID THERE IS NO WINDOW LEAK, NO DOOR LEAK, NO ROOF LEAK. THIS MUST BE SOMETHING IN THE FRAME. THIS CAR COLLECTS WATER WHILE DRIVING OR SITTING IN PARK. DUE TO THE BATTERY BEING UNDER THE PASSENGER SEAT AND IN THE FLOOR AND THEN FILLING WITH WATER, THIS IS NOT A SAFE CAR.

03/15/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG9CC******
Summary

MY 180 AMP ALTERNATOR STOPPED WORKING WHILE MY WIFE WAS DRIVING THE VEHICLE ON A CITY STREET. THE CURRENT P60 RECALL ONLY COVERS THE 160 AMP ALTERNATOR, BUT IT SHOULD COVER BOTH PIECES OF EQUIPMENT. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE IT IS SITTING, WAITING TO GET A NEW 180 AMP ALTERNATOR INSTALLED. I WAS QUOTED $900 PARTS AND LABOR FOR THE REPAIR.

03/10/2016
Components: ELECTRICAL SYSTEM,INTERIOR LIGHTING
Incident Date: 02/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4RD4GG4BC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000(ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE REMEDY OR PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/04/2016
Components: EXTERIOR LIGHTING
Incident Date: 10/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT3CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 55 MPH, THE HEADLIGHTS STOPPED ILLUMINATING. THE CONTACT SWITCHED THE LIGHTS ON MANUALLY IN ORDER FOR THEM TO WORK. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT NOTIFIED THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DUPLICATED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

03/02/2016
Components: SERVICE BRAKES
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET3CC******
Summary

BRAKE VACUUM BOOSTER FAILED RESULTING IN LOSS OF POWER ASSISTED BRAKING. THE RECALL FOR THE BOOSTER WAS DONE TWO YEARS AGO.

03/01/2016
Components: ELECTRICAL SYSTEM,INTERIOR LIGHTING
Incident Date: 02/15/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 1D4SD5GT4BC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A BURNING ODOR AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED NUMEROUS TIMES. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THERE WAS AN ABNORMAL SMELL OF BURNING PLASTIC AND THICK SMOKE APPEARED FROM THE VANITY LAMP AND ENTERED THE VEHICLE. THE CONTACT TURNED OFF AND EXITED THE VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT TOWED DUE TO THE DANGER OF THE VEHICLE ON THE FIRST ATTEMPT. THE VEHICLE WAS LATER TOWED TO THE DEALER WHERE THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE MANUFACTURER ALSO STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

02/12/2016
Components: ENGINE
Incident Date: 01/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAGXCC******
Summary

RECENTLY THE STARTER HAS FAILED 2 DAYS AFTER THE RECALLS HAVE BEEN UPDATED AT THE DEALERSHIP RELATING TO THE ALTERNATOR AND THE FUEL PUMP RELAY. THE SUV ONLY HAS 24,271 MILES ON IT. THE VECHICLE WAS STATIONARY WHEN IT FAILED

02/10/2016
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDGXCC******
Summary

MY 2012 DODGE DURANGO HAS FAULTY WIRING THAT IS CAUSING MY AIR BAGS TO NOT WORK. IF THE FAULTY WIRING IS NOT REPLACED THEN THE AIRBAGS CAN EXPLODE AT ANY TIME WHILE DRIVING, I HAVE A 100 MILE WARRANTY AND DODGE IS SAYING THAT THEY WILL NOT COVER THE FAULTY WIRING THAT THEY INSTALLED. IT WILL COST $1300 TO HAVE THE DEFECT FIXED.

02/02/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG8CC******
Summary

MY ISSUES BEGAN LAST NOVEMBER WITH THE LIFT GATE. WHILE DRIVING THROUGH MY NEIGHBORHOOD, THE LIFT GATE DECIDED TO OPEN. ALARMED, I STOPPED QUICKLY AND CLOSED THE LIFT GATE. AFTER I ARRIVED HOME IT WOULD NOT OPEN AGAIN. THIS CONTINUED FOR A WEEK. THE LATCH, INTERIOR BUTTON, AND KEY FOB WOULD NOT OPEN IT. I SCHEDULED AN APPOINTMENT AND IT MAGICALLY STARTED WORKING FINE JUST 2 DAYS PRIOR TO THE APPOINMENT. THE SECOND ISSUE WE EXPERIENCED CAME SHORTLY AFTER. THE CAR WOULD SHUT DOWN AFTER USING THE REMOTE START AFTER A FEW SECONDS. I FOUND THAT THE ENGINE LIGHT WAS ILLUMINATED AND RE-TIGHTENED THE GAS CAP. THE LIGHT DID NOT SHUT OFF, SO I DECIDED TO TAKE IT VERY EASY AND MONITOR THE VEHICLE FOR THE REST OF THE DAY. THE LIGHT EVENTUALLY TURNED OFF. A WEEK LATER AND IT IS BACK ON AGAIN. NOT SURE WHAT IS GOING ON AS EVERYTHING APPEARS TO BE FINE. MY WIFE DROVE MY SON TO BASKETBALL PRACTICE AND SAID SHE WITNESSED THE HEATER TURN ON ALL BY ITSELF (AFTER HAVING BEEN SHUT COMPLETELY OFF). SHE TURNED IT OFF AND DIDN'T GIVE IT MUCH THOUGHT UNTIL IT DID IT AGAIN. IT CONTINUED TO DO THIS THE ENTIRE DRIVE TO PRACTICE. IT SEEMS LIKE THIS VEHICLE IS POSSESED AND I THINK THIS IS JUST THE TIP OF THE ICEBURG. HOPEFULLY, SOMETHING DANGEROUS WILL NOT HAPPEN WITH SOME OTHER SYSTEM.

01/18/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT2CC******
Summary

IWHEN DRIVING VEHICLE IN WET OR LONG PERIODS OF DAMP WEATHER DASH LIGHTS WILL GO OUT AND WHEN MOVING TURN SIGNAL ON DASH LIGHTS COME ON AND HEAD LIGHTS GO OUT .I WILL NOT DRIVE THIS VEHICLE AT NIGHT. DEALER CAN'T DUPLICATE THIS THIS PROBLEM

01/02/2016
Components: ELECTRICAL SYSTEM
Incident Date: 12/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG4CC******
Summary

WHILE DRIVING BATTERY RED LIGHT ON DASHBOARD LIGHT UP MAKE IT HOME JUST 1 MILE AWAY. NEXT DAY WHEN START THE CAR TO SEE IF ANYTHING CHANGE OR FIND ANYTHING WRONG THAT I CAN SEE. THE CAR START NO BATTERY LIGHT, NO LONGER ON, AFTER LIKE A MINUTE I START BACKING OUT OF MY DRIVEWAY AND I HEARD A NOISE (LIKE A BUZZING) NOISE I DRIVE BACK IN MY DRIVEWAY, WHILE ENGINE RUNNING I OPEN THE HOOD TO LOOK FROM WHERE THE NOISE WAS COMING AND I SEE LOT OF SMOKE WAS COMING FROM ALTERNATOR I WENT SHOT OFF ENGINE AND IT GOT THE THROTTLE BODY RED LIGHT ON THE DASH BOARD ON AND THE SMOKE INTENSIFIED I SHOT OFF THE ENGINE AND DISCONNECT THE BATTERY TO PREVENT THE CAR TO GOT ON FIRE .THE SMOKE STILL COMING OUT OF THE ALTERNATOR FOR APPROXIMATELY 15 TO 20 MINUTES AFTER I SHOT OFF AND DISCONNECT THE BATTERY.NOW I DON'T EVEN WANT TO CONNECT THE BATTERY BACK. THIS IS AVERY UNSAFE SITUATION IF I WOULD BE DRIVING ON A HIGHWAY AND THE ALTERNATOR FAIL IT WOULD DISABLE THE ENGINE MAKING IT HARD TO STEER THE CAR AND APPLY THE BRAKES THE POWER STEERING PUMP IN THIS CAR IS ELECTRIC NO ELECTRIC POWER NO STEERING ASSIST , NO ENGINE RUNNING NO BREAK ASSIST AND THE CHANCE THE BATTERY FAIL BECAUSE OF SHORT OR BURN ALTERNATOR CAN CAUSE THE BATTERY TO OVERHEAT THE BATTERY IS INSIDE THE CAR UNDER PASSENGER SEAT. I WAS LUCKY THAT I NOTICE THE SITUATION RIGHT AWAY AND TAKE ACTION TO PREVENT AN ACCIDENT OR A FIRE .

12/22/2015
Components: STEERING
Incident Date: 04/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG6CC******
Summary

MY 2012 DODGE DURANGO HAS LOST STEERING POWER 4 TIMES SINCE I PURCHASED IT NEW. THE FIRST 3 TIMES THE REPAIR WAS PERFORMED UNDER WARRANTY BY LARRY H MILLER DODGE, 4220 E 22ND STREET, TUCSON, AZ. 85711, (520) 745-1000. IN THESE CASES, THE DEALER CLAIMED A HOSE HAD COME OFF AND THEY CONNECTED IT BACK ON. DOCUMENTATION ON THESE REPAIRS AVAILABLE IS UPON REQUEST. THE ISSUE WAS REPORTED TO CHRYSLER-DODGE CONSUMER AFFAIRS DEPT. AND WAS ASSIGNED CASE NO. 24966049. MY VEHICLE LOST STEERING POWER FOR THE FOURTH TIME ON DECEMBER 21, 2015. IT LEFT A HUGE PUDDLE OF FLUID ON THE PAVEMENT AND THE POWER STEERING CONTAINER IS EMPTY. EVERY TIME THIS HAS HAPPENED, WE HAVE BEEN LUCKY TO AVOID AN ACCIDENT. HOWEVER, WE HAVE BECOME AFRAID OF DRIVING THE VEHICLE. THE CAR IS NOW PERMANENTLY PARKED WITH NO POWER STEERING. I BELIEVE THERE IS A DESIGN OR MANUFACTURING DEFECT WITH THE HOSE THAT KEEPS COMING OFF. PUTTING IT BACK ON IS NOT AN ACCEPTABLE FORM OF REPAIR. IT DOES NOT SOLVE THE PROBLEM AND IT ENDANGERS OUR LIFE.

12/19/2015
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT9CC******
Summary

MY DURANGO HAS HAD MANY PROBLEMS WHEN TRYING TO START IT SINCE I INITIALLY PURCHASED THE VEHICLE. I HAVE TAKEN IT INTO THE DEALERSHIP ABOUT 7 TIMES TRYING TO FIGURE OUT WHY IT WON'T START ON MANY OCCASIONS. I WILL ALSO START AND THEN SHUT DOWN IMMEDIATELY. IT IS NO LONGER UNDER WARRANTY AND EVEN AFTER GETTING THE R09 FUEL PUMP RELAY FIX I STILL HAVE THE EXACT SAME PROBLEM. AFTER DOING COUNTLESS HOURS OF RESEARCH IT APPEARS IT IS THE ACTUAL TIPM THAT HAS GONE BAD AND WILL COST ME AROUND 1500$ IT IS A DISGRACE THAT DODGE WILL NOT JUST RECALL THE BAD TIPM. THERE ARE THOUSANDS OF PEOPLE ONLINE WITH THE EXACT SAME PROBLEM AS ME AND I WOULD REALLY APPRECIATE IT IF YOU ALL WILL LOOK INTO THIS MORE CONSIDERING HOW DANGEROUS IT IS ESPECIALLY IF DRIVING ON A HIGHWAY AND YOUR VEHICLE JUST SHUTS DOWN FOR NO APPARENT REASON WHICH IS ONE OF THE SYMPTOMS OF THIS BAD TIPM. THANK YOU

12/04/2015
Components: ENGINE
Incident Date: 11/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHEG3CC******
Summary

ALTERNATOR FAILED AND NEEDED TO BE REPLACED ALONG WITH BATTERY. PLEASE SEE RECALL P60 (NHTSA ACTION # PE14022) FOR SIMILAR RECALL FOR THIS VEHICLE. MINE WAS NOT INCLUDED IN THIS RECALL BUT, RECALL MIGHT NEED TO BE EXPANDED FOR MY VIN. CAR WITHOUT WARNING WOULD NOT START. COMPLETELY DEAD EVEN ELECTRICAL. HAD TO BE TOWED TO DEALER. CAR HAS LESS THAN 30,000 MILES, LESS THAN 4 YEARS OLD AND WELL MAINTAINED.

12/04/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1CRDHEG3CC1******
Summary

CHECK ENGINE LIGHT ON. TEST RAN. DETECTOR-EVAPORATIVE SYSTEM ISSUE. DETECTOR VALVE FAULTY. LEAK COMING FROM GAS CAP AND ESIM CORRECTION. REPLACED ESIM SEAL AND GAS CAP. THERE WAS A RECALL FOR SIMILAR ISSUE. ANOTHER RECALL WARRANTED?

12/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG7CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.

11/30/2015
Components: EQUIPMENT
Incident Date: 11/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG9CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE EXPERIENCED A FLAT TIRE. WHILE REPLACING THE TIRE ON THE VEHICLE, THE SCISSOR JACK FRACTURED. THE TIRE WAS REPLACED WITH A HYDRAULIC JACK. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THE SCISSOR JACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,404.

11/27/2015
Components: STEERING,ENGINE
Incident Date: 11/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDGXCC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

11/23/2015
Components: UNKNOWN OR OTHER
Incident Date: 10/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDGXCC******
Summary

MY 2012 DODGE DURANGO IS HAS BEEN GIVING ME INTERMITTENT FITS FOR A FEW MONTHS NOW. SOMETIMES I CAN CRANK IT OTHER TIMES NOT. SOMETIMES IT WILL CRANK AND RUN FINE THEN ALL OF A SUDDEN A BIG RED Z FLASHES ON MY DASH, THE ENGINE FEELS LIKE IT DIES, I LOSE POWER AN MANY OF THE LIGHTS ON MY SPEEDOMETER COME ON, SUCH AS ANTI SKID LIGHT, ETC. THE ONLY THING I CAN DO IS PULL TO THE SIDE OF THE ROAD, TURN IT OFF AND BACK ON. WHEN I RESTART IT EVERYTHING CLEARS UP AND IS FINE. IT HAS GOTTEN WORSE AS OF LATE AND NEITHER MY MECHANIC NOR THE LOCAL DODGE DEALER FULLY UNDERSTAND WHY THE TRUCK IS ACTING POSSESSED!! I AM WORRIED THAT IT WILL SHUT DOWN TRYING TO GO UP A BRIDGE OR AROUND A SHARP TURN AND I WILL GET IN A WRECK. MY MECHANIC SAID THE DODGE FORUMS ARE SHOUTING BAD TIPM MODULES SO I WENT ONLINE TO RESEARCH AND FOUND THE ARTICLE THAT YOU ARE LISTED IN. MY MECHANIC SAID IF THEY CAN FIND A TIPM IS MAY COST ME $1,200 TO REPLACE. I DON'T HAVE THAT KIND OF MONEY LAYING AROUND SO IS THERE ANY HELP AVAILABLE FOR ME TO GET THIS FIXED? ARE THERE USED TIPM'S OR DODGE FINANCIAL ASSISTANCE?

11/20/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 04/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG6CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 75 MPH, THE FRONT AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE TAIL AND HEADLIGHTS FAILED TO ILLUMINATE WITHOUT WARNING AND THE RADIO SCREEN FAILED TO ILLUMINATE. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

11/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG5CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11/03/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG4CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE PROGRESSIVELY HESITATED TO START. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THERE WERE SIX PEOPLE AHEAD OF THE CONTACT ON THE WAITING LIST. THE CONTACT WAS WAITING FOR LONGER THAN A MONTH FOR AN APPOINTMENT. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

10/13/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHDT8CC******
Summary

THE LOCAL DODGE DEALERSHIP PLAZA DODGE INVERNESS FLORIDA HAS NOT BEEN ABLE TO REPAIR MY VEHICLE. RECALLED FOR A FUEL PUMP RELAY SWITCH WHICH COULD MALFUNCTION CAUSING MY VEHICLE TO "STALL WHILE DRIVING AND CAUSE A CRASH WITHOUT WARNING". THEY TELL ME IT COULD "EASILY BE 6 MONTHS BEFORE THEY GET THE PARTS". THIS IS UNACCEPTABLE, THIS IS A DANGER TO MY FAMILY AND ALL THE OTHER VEHICLES ON THE ROAD! RECALL WAS RECEIVED IN JUNE 2015. THAT IS TOO LONG FOR THIS TO WAIT.

10/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET0CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

10/02/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG4CC******
Summary

THE FUEL PUMP IS NOT WORKING IT IS NOT GETTING GAS UNABLE TO TURN ON CAR. THE CAR WAS STATIONARY.

09/25/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDGXCC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 50 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER TWO ATTEMPTS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

09/23/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4SDHCT3CC******
Summary

I WAS DRIVING AND NOTICED SMOKE COMING FROM WHAT APPEARED TO BE THE DRIVERS SIDE VISOR. I RECORDED THE SMOKE AND CALLED MY HUSBAND (WHO THOUGHT I WAS NUTS). WHEN I WOULD STOP, THE SMOKE SEEMED TO STOP AS WELL. MY TODDLER AND I WERE ABLE TO PARK AND EVACUATE THE VEHICLE BEFORE THE FIRE STARTED. THE FIRE DEPARTMENT SAID IT WAS AN ELECTRICAL FIRE, STARTED IN THE WIRING NEAR THE VISOR. DAMAGE IS SHOWN IN THE PICTURES. NEARLY $20K TO REPAIR IT SO THE INSURANCE COMPANY HAS TOTALED THE VEHICLE. THERE IS AN ELECTRICAL WIRING RECALL #14V391000 ON 7/2/2014 THAT STATES; "IF THE VANITY LAMP WIRING SHORTS THERE IS AN INCREASED RISK OF FIRE." I HAD THIS RECALL ADDRESSED IN 11/2014...SO WHY DID THIS HAPPEN?! TWO WEEKS PRIOR TO MY INCIDENT I HAD TAKEN MY 2012 DURANGO IN FOR DIFFICULTY STARTING, TIRE SENSOR REPLACEMENT, AND TO HAVE SOFTWARE UPDATES COMPLETED. COULD THIS HAVE TRIGGERED THE SHORT? THE RECALL ALSO STATES: "IN AFFECTED VEHICLES, THE WIRING FOR THE VANITY LAMP IN THE SUN VISOR MAY SHORT CIRCUIT, AFTER A SERVICE REPAIR IS PERFORMED." I HAVE REALLY ENJOYED MY DURANGO...BUT THIS HAS BEEN A TERRIBLE EXPERIENCE!

09/18/2015
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 09/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHET3CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO.WHILE DRIVING APPROXIMATELY 45 MPH, THE INSTRUMENT PANEL ILLUMINATED AND THE WINDSHIELD WIPERS OPERATED INDEPENDENTLY. IN ADDITION, THE CONTACT MENTIONED THAT THE INTERIOR LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V636000 (ELECTRONIC STABILITY CONTROL). THE FAILURE MILEAGE WAS 79,000.

09/18/2015
Components: POWER TRAIN
Incident Date: 09/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG6CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING AT 35 MPH, THE DRIVESHAFT WAS FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.

09/11/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG7CC******
Summary

I HAD AN ALTERNATOR REPLACED AFTER MY CAR COMPLETELY DIED WHILE DRIVING IN NOVEMBER. I FOUND OUT THAT THEY PUT IN A SIMILAR PART BUT DIDN'T PUT IN THE OFFICIAL REPLACEMENT PART UNTIL 8 MONTHS LATER. I COULD HAVE HAD THE CAR FOR AGAIN AND PUT MYSELF AND SON IN DANGER IF IT WOULD HAVE HAPPENED ON THE HIGHWAY LIKE THE FIRST TIME. NOW THEY ARE FINALLY DOING IT BUT DIDN'T TELL ME IT WASN'T COMPLETE UNTIL I BROUGHT MY CAR IN FOR ANOTHER ISSUE. DURING THAT TIME I STARTED GETTING A BAD KEY MESSAGE AND THE RED SECURITY SYSTEM DOT ON MY INDICATOR PANEL WOULDN'T SHUT OFF. AT TIMES LEAVING ME STRANDED AND WOULDN'T START. I TOOK IT IN 3 WEEKS AGO AND THEY SAID THEY FIXED IT. THEN OUT OF THE BLUE IT STARTED HAPPENING AGAIN AND I HAD TO REQUEST A TOW SINCE IT WOULDN'T START. THEY ARE SAYING IT'S THE WIN MODULE., BUT I AM NOT CONVINCED. I WANT TO KNOW IF THIS CAN BE AN EFFECT OF THE ALTERNATOR ZAPPING THE SYSTEM WHEN MY CAR DIED AND ALL THE ELECTRICAL COMPONENTS WENT HAYWIRE. IT ZAPPED MY BATTERY AND IT HAD TO BE REPLACED. THE SAME WIN MODULE IN MY CAR THAT IS IN OTHER MAKES AND MODELS HAS BEEN RECALLED IN SEVERAL OTHER CARS BUT NOT MINE. THIS NEEDS TO BE LOOKED INTO.

09/11/2015
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 09/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG2CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC ), 14V634000 (ELECTRICAL SYSTEM), AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/11/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/09/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4RDHDG3CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 15 MPH, THERE WAS A SMOKE ODOR INSIDE THE VEHICLE. THE CONTACT DISCOVERED THAT THE PASSENGER SIDE SUN VISOR HAD CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED AND NO INJURIES WAS REPORTED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000...UPDATED 11/02/15 *BF *CN

09/07/2015
Components: SUSPENSION,UNKNOWN OR OTHER
Incident Date: 06/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT6CC******
Summary

CHRYSLER HAS PUBLISHED A TECHNICAL SERVICE BULLETIN (TSB) NUMBER 17-007-14. I EXPERIENCED THE SYMPTOM OF THIS TSB AS A CLUNKING SOUND FROM THE REAR OF THE VEHICLE. IT IS CAUSED BY THE SELF LEVELING SUSPENSION (SLS) SHOCK STRUT UPPER MOUNT FAILING. THE SLS IS A COMPONENT OF THE OPTIONAL TOW PACKAGE. BEFORE I UNDERSTOOD WHAT THE ISSUE WAS, I TOWED A 23' 4,500 LBS TRAILER OVER 1,200 MILES. I EQUIPPED MY DURANGO WITH A WEIGHT DISTRIBUTION AND ANTI-SWAY HITCH ASSEMBLY RATED AT 8,000 LBS AND ENSURED BOTH THE TOW VEHICLE AND TRAILER WERE NEAR PERFECTLY LEVEL. ADDITIONALLY I WAS REQUIRED BY THE STATE OF MARYLAND TO HAVE THE TRAILER SAFETY INSPECTED WHICH CONFIRMED THE AXLES WERE PROPERLY ALIGNED, WHEEL BEARINGS WERE SERVICEABLE, AND THE ELECTRONIC BRAKE CONTROLLER WAS FUNCTIONAL AND ADJUSTED PROPERLY. DESPITE THE FACT THE TRAILER WAS WELL WITHIN THE TOW VEHICLE OPERATING LIMITS, THE TOW VEHICLE AND TRAILER EXHIBITED UNSAFE LEVELS OF DYNAMIC INSTABILITY. THIS DYNAMIC INSTABILITY MANIFESTED AS A ONE-TO-ONE LATERAL OSCILLATION OF THE TOW VEHICLE, LATERAL SWAY INSTABILITY OF THE TRAILER, AND WHAT I WOULD CHARACTERIZE AS A DANGEROUS REDUCED CONTROLLABILITY OF THE TOW VEHICLE AND TRAILER. I ASK THAT THE NHTSA EXAMINE THIS ISSUE AND THAT THIS TSB BE ELEVATED TO A MANUFACTURER FUNDED RECALL ON ALL AFFECTED VEHICLES. VEHICLE OWNERS MAY NOT RECOGNIZE THE SIGNIFICANCE OF THE ISSUE OR UNDERSTAND THE EFFECTS ON TOWING STABILITY. THIS NOT ONLY PUTS THE TOW VEHICLE AT RISK, BUT ALL OTHER VEHICLES SHARING THE ROAD. ADDITIONALLY, THE HIGH COST OF MITIGATING THIS ISSUE (GREATER THAN $1,000) WILL VERY LIKELY CAUSE A LARGE NUMBER OF VEHICLE OWNERS TO DELAY THE REPAIR OR EVEN DECIDE NOT TO HAVE IT ADDRESSED AT ALL. CHRYSLER AND DODGE HAVE AN INTRINSIC RESPONSIBILITY TO ADDRESS THIS ISSUE WITH A RECALL FOR THE SAFETY OF THEIR CUSTOMERS AS WELL AS ALL DRIVERS WHO SHARE THE ROAD.

09/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG6CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V115000 (ELECTRICAL SYSTEM) AND 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER ADVISED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE FOR REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/02/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT5CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START UNTIL AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. MA 10/22/2015 *CN

09/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG8CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING AND ALL THE ELECTRICAL FUNCTIONS CEASED. IT TOOK MULTIPLE ATTEMPTS TO RESTART THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.....UPDATED 02/10/16 *BF

08/31/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG2CC******
Summary

2012 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE RECALL NOTICE 15V-115. *SMD

08/31/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG2CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE KEY FOB FAILED TO UNLOCK THE DOORS. AFTER THE DRIVER SIDE DOOR WAS OPENED MANUALLY, THE PUSH TO START FAILED TO OPERATE WITHOUT WARNING. ON ANOTHER OCCASION, THE ALARM SOUNDED INDEPENDENTLY WITHOUT WARNING. WHEN THE VEHICLE WAS STARTED, THE CHECK FUEL CAP AND CHANGE ENGINE OIL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

08/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG9CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/18/15*LJ *CN

08/26/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG2DC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING AT 30 MPH, THE VEHICLE HESISTATED AS IF IT WERE GOING TO STALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. MA 10/16/15 UPDATED 01/25/16.*JB

08/24/2015
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG8CC******
Summary

WHILE DRIVING ON THE HIGHWAY THE CAR'S ENGINE SHUT DOWN. I PLACED THE CAR IN NEUTRAL AND RESTARTED THE ENGINE WITH NO DIFFICULTY. DAYS LATER THE CAR WAS PARKED AND WOULD NOT START. THE ENGINE TURNED NORMALLY BUT IT SEEMS LIKE THE FUEL IS NOT REACHING THE ENGINE. IT ALMOST SEEMS LIKE A FLOODED ENGINE. I RESEARCHED IT ONLINE AND IT SEEMS TO BE AN KNOWN ISSUE WITH THIS CAR. THE TIPM (TOTALLY INTERGRATED POWER MODULE) SEEMS TO BE THE ISSUE.

08/21/2015
Components: FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
Incident Date: 08/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHDT2CC******
Summary

08-10-15 I CALLED THE DEALERSHIP WHERE I BOUGHT MY VEHICLE, COWBOY CHRYSLER 409-385-3796 ABOUT THE NOTICE I RECEIVED ABOUT TWO SAFETY RECALLS R09 FUEL PUMP RELAY AND P36 SUN VISOR WIRING. I WAS TOLD THE DEALERSHIP HAD GOTTEN IN 15 OF THE PARTS AND USED ALL 15 TO REPAIR VEHICLES. I WAS TOLD I WOULD BE PUT ON A LIST AND CALLED WHEN MORE PARTS CAME IN TO THE DEALERSHIP. 08-21-15 I CALLED THE DEALERSHIP AGAIN AND WAS TOLD THEY HAD GOTTEN IN 18 OF THE PARTS AND I AM THIRD ON THE LIST TO BE CALLED WHEN MORE PARTS COME IN. CAN YOU HELP ME GET THE NECESSARY REPAIR PARTS DELIVERED TO THIS DEALERSHIP?

08/20/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHEG9CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

08/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAGXCC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/17/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET5CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. IN ADDITION, THE CONTACT WAS EXPERIENCING A DELAY WITH THE PUSH START BUTTON AND HAD TO DEPRESS THE ACCELERATOR PEDAL IN ORDER FOR IT TO RESPOND. THE FAILURE MILEAGE WAS NOT AVAILABLE.

08/17/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG2CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE HESITATED AS IF IT WOULD STALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

08/17/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG1CC******
Summary

WHEN THE GAS PEDAL WAS PUSHED DOWN TO ACCELERATE THERE WAS A HIGH PITCHED WHIZZING SOUND THAT WAS ASSOCIATED WITH EVERY REV OF THE ENGINE. AFTER DRIVING APPROX. 8 MINUTES THE BATTERY LIGHT CAME ON THE DASH PANEL. TOOK THE CAR TO A REPAIR SHOP AND THE BATTERY WAS REPLACED. AFTER REPLACING THE BATTERY, IT WAS DEEMED THE ALTERNATOR WAS BAD AND IN NEED OF REPLACEMENT. THE ALTERNATOR WAS REPLACED THE NEXT DAY AND THE PROBLEM WAS FIXED. DODGE CURRENTLY HAS A RECALL (P60) ON DURANGOS FROM THE SAME YEARS AS OURS. HOWEVER, DODGE SAYS MY ALTERNATOR DOES NOT FIT THE RECALL BECAUSE IT IS 180 AMP AND NOT 160 AMP. WHEN THE ALTERNATOR WAS REPLACED, THERE WAS A BACKORDER ON THE ALTERNATOR THAT FITS MY DURANGO. I FOUND THIS IRONIC AND QUESTIONED WHY THERE WOULD BE A SHORTAGE OF ALTERNATORS IF THIS TYPE WASN'T EXPERIENCING FAILURES. MY ISSUE FITS THE SAME SYMPTOMS AS MANY OTHER DODGE OWNERS. I FEEL THE ALTERNATOR WAS BAD AND PERHAPS THIS IS JUST ONE OF MANY THAT DODGE ISN'T RECOGNIZING AT THIS TIME. THERE IS NO RECOURSE AS OF NOW THROUGH DODGE BUT I WANT TO MAKE SOMEONE AWARE OF THIS ISSUE TO PREVENT SOMEONE FROM DEALING WITH THE SAME ISSUE. IF WE WOULD HAVE DRIVEN TOO FAR THE CAR MAY HAVE SHUT OFF AND CAUSED A HAZARD ON THE ROADWAY. I FEEL THIS IS TOO NEW A VEHICLE TO HAVE SUCH DETRIMENTAL FAILURES. DODGE HAS BEEN OF VERY LITTLE HELP. IN FACT, FIAT CHRYSLER MADE IT ABUNDANTLY CLEAR THAT MY VEHICLE DID NOT FIT THE RECALL AND WHEN I ASKED WHY A GROUP OF PEOPLE HAD TO BE AFFECTED TO CARE THERE WAS NO RESPONSE. PLEASE DO NOT LET THIS DIE! THANK YOU FOR YOUR TIME. *TR

08/13/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG6CC******
Summary

I RECEIVED RECALL NOTICE R09 ORIGINALLY IN MID MARCH 2015. I CALLED MICHIGAN CITY CHRYSLER DODGE JEEP 219-872-8600 700 E. US 20, MICHIGAN CITY, IN 46360 TO SCHEDULE THE REPAIR. THEY NOTIFIED ME THAT THE PARTS WERE NOT AVAILABLE AND PUT ME ON A "PAPER" CALL LIST. TODAY AUGUST 13, 2015 I RECEIVED MY SECOND RECALL NOTICE ON R09. I CALLED MICHIGAN CITY CHRYSLER DODGE JEEP 219-872-8600 700 E. US 20, MICHIGAN CITY, IN 46360 AGAIN TO SCHEDULE THE REPAIR AND RECEIVED THE SAME ANSWER AS IN MARCH. IT HAS BEEN 5 MONTHS NOW FROM THE ORIGINAL NOTICE AND IT IS CLEAR THIS DEALERSHIP HAS NO INTENTION OF MAKING THE RECALL REPAIRS WITHIN A REASONABLE TIME.

08/07/2015
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 08/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDGXCC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/07/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHDTXCC******
Summary

THE VEHICLE FIRST HAD PROBLEMS WITH THE TRANSMISSION AND THE DEALER WOULD NOT FIX IT BECAUSE THE CHECK ENGINE LIGHT WAS NOT ON AND CHRYSLER WOULDN'T AUTHORIZE. THE VEHICLE WOULD JUMP IN REVERSE OR ROLL AND NOT GO IN GEAR. LATER CHECK ENGINE LIGHT CAME ON AND IT WAS REPAIRED. THEN THE VEHICLE BEGAN HAVING DIFFICULTY STARTING. THE MOTOR JUST CONTINUES TRYING TO TURN OVER. YOU HAVE TO TURN THE KEY OFF AND TRY TO START A COUPLE OF MORE TIMES AND THEN IT WILL RUN. THE VEHICLE WILL STALL WHEN YOU STEP ON THE GAS. I STARTED IT AFTER PUTTING GAS IN AT A GAS STATION AND STEPPED ON THE GAS AND IT DIED. I STARTED IT AND STARTED OUT OF MY DRIVEWAY AND IT DIED AND CONTINUED ROLLING. IT ALSO DIED WHEN MY WIFE WAS PULLING AWAY FROM MY SONS SCHOOL. CHRYSLER HAS A RECALL ON THE VEHICLE, HOWEVER I HAVE BEEN TRYING FOR ALMOST A YEAR TO GET IT REPAIRED. I FIRST REPORTED THE INCIDENTS IN 2014 TO BOTH CHRYSLER AND A DODGE DEALERSHIP. THE DODGE DEALERSHIP SAYS THEY CANT GET THE PARTS FROM CHRYSLER....UPDATED 09-29-15 *BF

08/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJEG2CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE FAILURE ALSO OCCURRED WHEN DRIVING FROM A COMPLETE STOP. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

08/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT7CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE HAD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

08/04/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/14/2009
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDH6ET0C******
Summary

I WAS DRIVING MY VEHICLE AND THE ENGINE STALL WHILE DRIVING , THIS OCURR IN TWO DIFFERENT DAYS AND LAST FRIDAY, JULY 31, 2015 MY GRANDSON WAS DRIVING AND OCURR THE SAME THING.

08/04/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG6CC******
Summary

THERE HAS BEEN NUMEROUS SAFETY RECALLS ON THIS YEAR VEHICLE. WE HAVE TAKEN IT TO OUR DEALERSHIP NUMEROUS TIMES ONLY TO BE BRUSHED OFF BY SAYING THE RECALL PARTS ARE NOT AVAILABLE YET. HOWEVER WHILE DRIVING THE CAR WITH ALL KIDS INSIDE, THE VEHICLE COMPLETELY SHUTS OFF WHILE TRAVELING AT APPROX. 35-45 MILES PER HOUR. NOW THIS IS A SAFETY CONCERN AND THE VEHICLE WILL NOT START.

08/03/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG5CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

07/30/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHEG9CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/30/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG6CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/29/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAGXCC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY DECELERATED WITHOUT WARNING. THE CONTACT MERGED OVER TO AN EMERGENCY LANE. THE CONTACT SHIFTED THE GEAR INTO PARK AND THEN BACK INTO DRIVE AND THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT ALSO NOTICED THAT THE VEHICLE WOULD NOT START PROPERLY WHEN THE KEY WAS INSERTED INTO THE IGNITION. THE VEHICLE WOULD ONLY START AFTER MULTIPLE ATTEMPTS. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT HAD RECEIVED NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

07/29/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG1CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/29/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG8CC******
Summary

WAS LEAVING MY HOME FOR WORK AND COMING UP TO STOP SIGN WHEN MY VEHICLE STALLED. RADIO WAS STILL ON BUT CAR NOT RUNNING. I HAD TOWED TO SHOP WHO TOLD ME THERE WAS A RECALL THAT NEEDED TO BE TAKEN CARE OF THAT WAS PROBABLY CAUSING TROUBLE. THANK GOD I WASN'T IN TRAFFIC. I HAD IT TOWED TO THE DEALERSHIP WHO TOLD ME PARTS FOR TIPM FUEL PUMP RELAY WERE NOT AVAILABLE FOR RECALL REPAIR. CALLED CHRYSLER WHO STATED PARTS ARE AVAILABLE AND FOR THAT REASON THEY DENIED RENTAL CAR. WEBSITE CLEARLY STATES "REPAIR PARTS ARE NOT AVAILABLE" DEALERSHIP INSISTED PARTS NOT AVAILABLE AS WELL. VICIOUS CYCLE WENT ON FOR 2 WEEKS, BACK AND FORTH 2 HOUR PHONE CALLS UNTIL CHRYSLER ADMITTED THAT THEY WERE ATTEMPTING TO USE ANOTHER PART FROM A DIFFERENT VEHICLE "FOR NOW". 3RD WEEK INTO ORDEAL I GET CALL FROM DEALERSHIP THAT I NEED TO PAY $300 FOR TIPM CONNECTOR WHICH IS NEEDED FOR RECALL REPAIR TO BE COMPLETED. OBLIGATED TO PAY SINCE CHRYSLER STATED PART IS NOT UNDER RECALL OR WARRANTY BUT YOU CAN'T DO ONE WITH OUT THE OTHER. DOESN'T MAKE SENSE. 3 WEEKS WITH OUT VEHICLE SO AT THEIR MERCY PAYING FOR PART. NO COMPENSATION OR RENTAL FROM CHRYSLER. FAILED TO MENTION 1 WEEK AFTER PURCHASE IN 2012 VEHICLE OVERHEATED LEAVING ME STRANDED. ENGINE NEEDED TO BE REPLACED AND OF COURSE UNABLE TO RETURN DEFECTIVE VEHICLE SINCE I SIGNED MY LIFE AWAY WHEN I BOUGHT IT.

07/27/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG5CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/27/2015
Components: AIR BAGS
Incident Date: 07/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT1CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WITHOUT WARNING, THE DRIVER SIDE AIR BAG DEPLOYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) BUT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE FOR MONTHS TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

07/21/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDGXCC******
Summary

THERE WAS A SMELL OF SOMETHING BURNING, THEN MY WIPERS CAME ON ( CLEAR DAY OF SUNSHINE), SHORTLY AFTER THAT THE BATTERY LIGHT CAME ON RIGHT BEFORE THE CAR CUT OFF.

07/19/2015
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAGXCC******
Summary

OUR DODGE DURANGO 2012 WAS PURCHASED IN JANUARY 2015 FROM RICK KEEFER DODGE CHRYSLER JEEP RAM IN YULEE, FLORIDA. TWO WEEKS LATER THE ENGINE LIGHT LIGHTS UP AND THE ENGINE IS SPUTTERING. RETURNED THE CAR TO DEALER WHOM REPAIRED VEHICLE AND SAID IT WAS THE OXYGEN SENSOR AND REPLACED. AGAIN THE ENGINE LIGHT CAME ON AND THE ENGINE RAN ROUGH. RETURNED THE CAR TO DEALER WHOM REPAIRED AND SAID THEY REPLACED THE CONVERTER. SOON AGAIN THE ENGINE LIGHT CAME ON. FOUND FUEL CAP 'POPPED OFF' A FEW TIMES, ENGINE LIGHT GOES OUT THEN ON AGAIN. RETURNED TO DEALER WHOM REPLACED FUEL CAP. THERE WAS ALSO AN OIL LEAK FIXED. AGAIN THE ENGINE LIGHT CAME ON AND OFF AND THE ENGINE WOULD RUN ROUGH. SMOKE WOULD POUR OUT THE TAILPIPE, ENGINE SPUTTERING, DROVE BACK FROM MOUNTAINS. RETURNED CAR TO DEALER. THEY REPLACED POWERTRAIN CONTROL MODULE AND OXYGEN SENSOR (AGAIN). AND AGAIN, LATE JUNE 2015, ENGINE LIGHT COMES ON AND ENGINE SPUTTERING. DEALER TAKES CAR. DEALER TELLS US THEY ARE GOING TO 'GO THROUGH IT' AND DRIVE VEHICLE ENTIRE TIME. WE RECEIVE RENTAL CAR. DEALER CALLS AFTER WEEK AND SAID VEHICLE IS READY FOR PICKUP BUT THEY ARE AWAITING A CONVERTER AND ARE GOING TO REPLACE OXYGEN SENSOR ALSO. VEHICLE MILEAGE LOGGED; VEHICLE WAS NEVER 'DRIVEN'. RENTAL CAR TIME WAS USED UP. RETURNED CAR TO DEALER WHEN PART WAS IN. DEALER REPLACED CONVERTER BUT NOT O2 SENSOR?? THEY SAID IT DIDN'T NEED IT. DROVE CAR ABOUT 10 MILES AND GOT OUT. A VERY STRONG SMELL OF BURNING PLASTIC IS COMING FROM CAR. DEALER NOT RETURNING CALL. WILL BE RETURNING TO DEALER MONDAY JULY20, 2015. STILL DRIVING WITH STRONG PLASTIC BURN SMELL. LIFTED HOOD. WIRING HARNESS ABOVE HEATER LINE AND CONVERTER(MANIFOLD) IS BURNING. ENTIRE RIGHT SIDE OF ENGINE IS UNBEARABLE HOT. SILVER METAL BOX IN FRONT OF FUSE PANEL IS SO HOT IT BURNS TO THE TOUCH. CAR READS NORMAL TEMPS? MOST PROBLEMS ON BLOG OCCUR IN HOT SUMMER MONTHS. COINCIDENCE?

07/15/2015
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 04/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG1CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. THE VEHICLE WOULD NOT START UNTIL AFTER THE FUEL PUMP RELAY FUSE WAS DISCONNECTED AND RECONNECTED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

07/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT2CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE WARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG5CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJETXCC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE REMEDY FOR THE REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,500.

07/08/2015
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJEG9CC******
Summary

I HAVE HAD MANY INSTANCES WHEN THE VEHICLE WOULD NOT START. IT CRANKS OVER FINE BUT WILL NOT FIRE. I HAVE TO SHUT THE IGNITION OFF, AND THEN IT STARTS FINE WHEN I RETRY IT. I RECEIVED A RECALL NOTICE ( R09 / NHTSA 14V-115 ) BUT THE DEALER TELLS ME THAT THE REPAIR PARTS ARE NOT YET AVAILABLE. I AM WORRIED THAT I MAY EXPERIENCE A PROBLEM WHILE I AM ON THE HIGHWAY.

07/01/2015
Components: SERVICE BRAKES
Incident Date: 05/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG4CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT ATTEMPTED TO MAKE AN APPOINTMENT WITH THE DEALER AND WAS INFORMED THAT THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/24/2015
Components: TIRES,EQUIPMENT
Incident Date: 04/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJEG2CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V115000 (EQUIPMENT, TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/23/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG2CC******
Summary

THE FUEL RELAY WAS RECALLED ON MY CAR (NHTSA # 15V-115); I WAS TRYING TO DRIVE AND THE CAR WOULD NOT FUNCTION. I TOOK IT TO A DODGE MECHANIC WHO STATED THAT THE PROBLEM WAS THE INTERNAL FUEL RELAY PUMP THAT FAILED. THIS IS PART OF THE TIPM. THE PART THAT FAILED WAS PART OF THE RECALL. PRESTIGE DODGE STATED THAT THEY WOULD NOT FIX THE PART, AS THE SPECIFIC RECALLED PART (PART OF THE TIPM) FAILED BUT THERE IS NO REPLACEMENT. I CALLED DODGE CUSTOMER CARE (CASE NUMBER 27223921) AND WAS INFORMED THAT I COULD EITHER PAY FOR FULL REPAIR (AS THEY WOULD NOT COVER THE TIPM REPLACEMENT) OR "DRIVE WITH A FAULTY PART"--THOSE LAST WERE THE DODGE REP "KATELYN'S" EXACT WORDS. I WOULD NOT NEED THE NEW TIPM UNLESS THE FUEL PUMP (WHICH WAS RECALLED) FAILED--I WAS WILLING TO TAKE ONLY THE INTERNAL FUEL PUMP, BUT DODGE REFUSES TO PROVIDE THIS PART. AT THIS POINT, DODGE AND PRESTIGE DODGE IS REQUESTING THAT I PAY OUT OF POCKET FOR A PART FAILURE CAUSED, AND ACKNOWLEDGED, BUT DODGE. I AM REQUESTING ASSISTANCE TO MAKE DODGE UPHOLD THEIR PART OF THE NHTSA RECALL AND FIX MY CAR. THERE IS A FIX (REPLACE THE TIPM), BUT THEY FEEL THEY SHOULDN'T PAY FOR IT. THE PART HAS ALREADY FAILED, AND THEY NEED TO RESOLVE THE ISSUE.

06/17/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG5CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE LOST POWER AND THE SPEED DECREASED INDEPENDENTLY. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

06/17/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG2CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED BUT THE VEHICLE WAS STILL COASTING. THE CONTACT MANEUVERED TO THE EMERGENCY LANE AND SHUT THE VEHICLE OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO REPAIR THE DEFECTIVE COMPONENT WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

06/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG6CC******
Summary

TO DATE I HAVE NOT RECEIVED A RECALL LETTER FROM FIAT CHRYSLER AMERICA (FCA) RE; THE ALTERNATOR ASSEMBLY MUST BE REPLACED AND THE TIPM CONTAINS AN INTERNAL FUEL PUMP RELAY THAT CAN FAIL. IN OCT 2014 I WAS VERBALLY INFORMED BY LUSTINE DODGE IN WOODBRIDGE VA ABOUT THESE RECALLS, BUT TOLD THAT THEY HAD NO REMDY OR PARTS TO FIX THE ISSUE. FOLLOWING THE NEWS REPORT IT APPEARS THAT FCA IS DRAGGING THEIR FEET TO FIX THE ISSUE AND PUTTING DRIVERS OF THE THE VEHICLES IN QUESTION IN DANGER.

06/15/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG9CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START BECAUSE IT WAS NOT RECEIVING FUEL FROM THE RELAY. THE VEHICLE WAS TAKEN TO A DODGE DEALER WHERE IT WAS CONFIRMED THAT THE VIN WAS INCLUDED IN A RECALL; HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

06/11/2015
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 04/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT9CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

06/11/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG8CC******
Summary

FUEL PUMP RELAY INTERMITTENTLY INOPERATIONAL. MANUFACTURER AND DEALER WILL NOT ADDRESS ISSUE ON KNOWN RECALL WITHOUT BEING ABLE TO "REPLICATE" ISSUE AT SHOP. THIS IS AN INTERMITTENT FAILURE SO REPLICATING IF IS A ROLL OF THE DICE THAT COULD COST ME HUNDREDS BEFORE AN ACTUAL REPLICATION HAPPENS. THIS IS ABSURD AND CHRYSLER NEEDS TO MAKE RIGHT ON THIS ISSUE.

06/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT4CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN OPERATING SLUGGISHLY PRIOR TO THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

06/09/2015
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG8CC******
Summary

SEVERAL TIMES WHILE DRIVING, THE ELECTRONIC THROTTLE LIGHT COMES ON ALONG WITH THE CHECK ENGINE LIGHT AND IMMEDIATELY BEGINS TO JERK WHILE ON THE FREEWAY/SURFACE STREETS. IT NEARLY CAUSED AN ACCIDENT ONCE DUE TO THE DRASTIC REDUCTION IN POWER AND SPEED. SERVICE PEOPLE FOUND NOTHING WRONG AND WERE NO HELP. IT HAS REPEATED THIS SEVERAL TIMES WITH MY KIDS IN THE CAR. WHEN IT FIRST HAPPENED, WE WERE ON A ROAD TRIP 2200 MILES AWAY FROM HOME...LIMITED OPTIONS. EACH TIME WE HAD TO STOP AND REST BY TURNING OFF ENGINE, WAITING/OR RESTARTING IN NEUTRAL. TRULY A DANGER/SAFETY ISSUE AND MAJOR INCONVENIENCE.

06/08/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 11/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG1CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, THERE WAS A DELAY IN ACCELERATION WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

06/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF A RECALL FOR THE ELECTRICAL SYSTEM; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN AND NHTSA CAMPAIGN NUMBER WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

05/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2015
Crash: No
Fire: No
Summary

2012 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO TIPM ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WOULD NOT CRANK. IF IT DID, IT WOULD STOP IMMEDIATELY. *JB

05/25/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG4CC******
Summary

MY CAR HAS A FAILED ALTERNATOR, IT FAILED A TEST 3 TIMES, THE PLACE I TOOK IT TO SAYS MY CAR IS TO NEW AND HAS TO LOW OF MILES FOR IT TO HAVE FAILED.

05/18/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCTXCC******
Summary

PULLING OUT OF OUR DRIVEWAY ACCELERATED THE CAR DIED.PUSHED IT BACK INTO THE DRIVEWAY WHERE IT NOW SITS .CANNOT LET MY WIFE DRIVE A CAR THAT I GOT FOR HER AS A PRESENT. IT DOES START BUT I FOUND OUT THAT THE FUEL RELAY ON THIS CAR IS SUBJECT TO FAILURE. CHRYSLER JEEP DODGE HAS TO REPLACE THE WHOLE TIPM (FUSE BOX ) BECAUSE ALL THE RELAYS ARE MADE BY THE SAME COMPANY, OMRON. THEY PROPOSED A PATCH FOR THIS FIX NOT ACCEPTABLE .THE TIPM HAS TO BE SEALED FROM MOISTURE AND DIELECTRIC GREASE APPLIED AND RELIABLE RELAYS NOT BY OMRON HTTP://WWW.WSBTV.COM/NEWS/NEWS/LOCAL/CHANNEL-2-INVESTIGATES-POSSESSED-CARS-AND-THEIR-DA/NKCQ3/ .HTTP://VERTICALVISIONS.COM/TIPM_SOLUTIONS.PHP

05/12/2015
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG9CC******
Summary

FOR THE PAST WEEK OUR VEHICLE HAS BEEN HAVING TROUBLE TURNING ON SOME TIMES THE ENGINE IS GOING BUT THE VEHICLE IS NOT ON. TODAY MY HUSBAND WAS DRIVING DOWN THE FREEWAY GOING 65-70 MPH WHEN THE ENGINE TURNED COMPLETELY OFF WITH NO WARNING HE WAS ON THE FAST LANE SO HE HAD TO SAFELY GO TO THE RIGHT LANE TO A SAFE PLACE BEFORE THE VEHICLE LOST ANYMORE SPEED AND CAUSE AN MAJOR ACCIDENT. HE TRIED TURNING IT ON AND DID WITH TROUBLE AND WAS ABLE TO MOVE IT OUT OF THE FREEWAY. I CALLED THE DEALERSHIP AND THEY ARE STATING IT WILL TAKE 1- 12 MONTHS TO GET THE PART FOR THE RECALL FOR A PERMANENT FIX OR WE WOULD HAVE TO PAY FOR A TEMP. FIX. WHAT CAN WE DO?

05/12/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG9CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 14V115000 (EQUIPMENT, TIRES); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

05/11/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHCT6CC******
Summary

RECALL: R09/NHTSA 14-V-115 TIPM WHY IS TAKING SO LONG TO OFFER REPLACEMENT PARTS AND REPAIRS FOR AN ISSUE THAT CLEARLY STATES FAILURE OF THE FUEL PUMP CAN CAUSE STALLING AND CRASH WITHOUT WARNING? TO BE CLEAR I HAVE NOT EXPERIENCED ANY INCIDENTS YET BUT AM VERY CONCERNED FOR MY SAFETY, THOSE OF MY PASSENGERS AND OTHER DRIVERS ON THE ROAD SHOULD THE FUEL PUMP FAIL RESULTING IN CAR STALLING AND CRASHING.

05/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT6CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER THREE ATTEMPTS. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM), BUT THE REMEDY WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

05/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG1CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS TOWED TO THE DEALER WHERE THE BATTERY WAS REPLACED. MOST RECENTLY, THE FAILURE RECURRED BUT THE BATTERY WAS JUMPED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000...UPDATED 05-27-15 *BF

04/29/2015
Components: ENGINE
Incident Date: 10/15/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4RDJDG9CC******
Summary

OCTOBER 15, 2014 I WAS DRIVING MY 2012 DODGE DURANGO CREW TO WORK. WHILE DRIVING MY ENGINE COMPLETELY FAILED WITHOUT WARNING, CAUSING ME TO DRIFT INTO A CONCRETE RETAINING WALL. MY CAR IMMEDIATELY WENT TO THE BODY SHOP AND WAS INSPECTED BY MY GEICO INSURANCE. THE DAMAGE TOTALED $5500, $500 OF WHICH WAS MY DEDUCTIBLE. UNFORTUNATELY, A PART NEEDED TO REPAIR THE BODY WAS UNAVAILABLE, SO I WAS TOLD I WOULD NEED TO DRIVE THE CAR FOR AN ESTIMATED 3 MONTHS UNTIL THE PART WAS AVAILABLE FROM DODGE. I WAS CLEARLY UNCOMFORTABLE DRIVING THE CAR BECAUSE I KNEW IT MALFUNCTIONED. I TOOK THE CAR DIRECTLY FROM THE BODY SHOP TO MY LOCAL DODGE DEALERSHIP. PLEASE NOTE ***GEICO INSURANCE DEEMED THE CAR "SAFE TO DRIVE" AND REFUSED TO GIVE ME A RENTAL. I TOOK THE DURANGO TO THE DEALERSHIP AND THEY KEPT IT FOR 24 HOURS AND DISMISSED ME TELLING ME NOTHING WAS WRONG WITH THE CAR. NEITHER MY HUSBAND NOR I WERE SATISFIED BECAUSE IN MY 17 YEARS OF DRIVING I HAVE NEVER BEEN IN A CAR ACCIDENT AND KNEW SOMETHING WAS DEFECTIVE. SINCE THEN, I HAVE STARTED THE CAR A HANDFUL OF TIMES, AND IT WILL IMMEDIATELY SHUT DOWN. I JUST RECEIVED THE SAFETY RECALL NUMBER R09/NHTSA 14V-115. THIS SAFETY RECALL RELATES EXACTLY TO WHAT HAPPENED TO MY DURANGO. I HAVE SMALL CHILDREN THAT I DRIVE WITH IN THIS CAR, REFUSE TO GET ON ANY HIGHWAY WITH IT FOR FEAR OF IT SHUTTING DOWN AT 70 MPH, AND CHRYSLER REFUSES TO CORRECT THE ISSUE. I HAVE PROOF OF THE $5500 IN REPAIRS, I HAVE PROOF OF THE $500 I SPENT ON MY DEDUCTIBLE, I HAVE PROOF THAT I TOOK IT TOOK A DODGE DEALERSHIP, AND I HAVE PROOF THAT MY CAR INSURANCE RATE HAS DRAMATICALLY INCREASED BECAUSE OF THIS CLAIM. I'M STUCK WITH AN UNSAFE VEHICLE, NO ONE ACCEPTING BLAME, INCREASED INSURANCE RATE, $500 LESS IN MY BANK ACCOUNT, AND A CAR THAT IN GOOD CONSCIENCE I CAN'T RE-SELL. I WOULD GREATLY APPRECIATE ANY DIRECTION TO GET THIS INJUSTICE FINALLY SOLVED. SINCERE THANKS. *TR

04/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDGXCC******
Summary

UPON OPENING MY TRUCK USING THE BUTTON ON MY KEYLESS ENTRY, THE TAILGATE DOOR WHEN SLOWLY UP JUST LIKE NORMAL. MY MOTHER WENT TO PUT SOMETHING IN THE TRUCK AND THE TRUNK DOOR SLAMMED DOWN ON HER HEAD AND NECK AREA. I WANTED TO SEE IF THIS WAS JUST ONE TIME, SO I TRIED TO OPEN IT AGAIN, THIS TIME JUST BY PULLING UP ON THE HANDLE, AND THE SAME THING HAPPENED!! I TOOK VIDEO OF THE "FAULTY" DOOR AS WELL. MY MOTHER IS FINE, BUT IF THAT WERE MY 4 YEAR OLD DAUGHTER, IT WOULDN'T BE THE SAME AT ALL!!! TALKED TO CHRYSLER AND THIS WAS A "FREAK ACCIDENT" AND TOLD ME IT WASN'T A SAFETY ISSUE EITHER SO I WOULD HAVE TO PAY FOR IT!!!! WORST CAR BUYING EXPERIENCE EVER! *TR

04/27/2015
Components: TIRES,EQUIPMENT
Incident Date: 04/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG9CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V115000 (EQUIPMENT, TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/27/2015
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 04/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG9CC******
Summary

R09/NHTSA 14V-115 PARTS NOT AVAILABLE UNTIL SEPT - NOTICE STATES THAT FUEL PUMP COULD FAIL AND CAR WILL STALL. I DRIVE KIDS AROUND ALL DAY AND DO NOT NEED THE ADDED STRESS OF WONDERING IF MY CAR IS GOING TO FAIL IN THE MIDDLE OF TRAFFIC. ITS RIDICULOUS TO EXPECT PEOPLE TO WAIT 6 MONTHS TO GET A VEHICLE FIXED. THIS IS THE THIRD RECALL ON THE VEHICLE FOR PARTS FAILING - IN MY OPINION THAT SPEAKS VOLUMES TOWARD THE QUALITY OF VEHICLE DODGE PROVIDES, NOT TO MENTION THE POOR SERVICE OF NOT GETTING THE RIGHT PARTS OUT TO FIX A POTENTIALLY DANGEROUS PROBLEM. SERIOUSLY....WHY SEND OUT NOTICES IF THERE ARE NO PLANS TO FIX AN ISSUE FOR 6 MONTHS. I'LL NEVER BUY ANOTHER DODGE, THIS IS MY FIRST AND LAST - I'VE OWNED CHEVROLET ALL MY LIFE AND NEVER HAD THIS MANY PROBLEMS. *TR

04/23/2015
Components: FUEL SYSTEM, GASOLINE
Incident Date: 03/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT6CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DEPRESSING THE ACCELERATOR PEDAL, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS RESTARTED AND THE ACCELERATOR PEDAL REQUIRED BEING DEPRESSED IN ORDER TO START. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V115000 (EQUIPMENT, TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 7/14/15*CN

04/14/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/11/2015
Crash: No
Fire: No
Summary

FIRST INCIDENT: I DROVE ABOUT 80 MILES OUT OF TOWN. ONCE I MADE IT TO MY DESTINATION I RETURNED TO MY TRUCK TO FIND OUT THAT THE DOORS WOULDN'T UNLOCK. I WAS ABLE TO TAKE THE KEY OUT OF THE REMOTE TO OPEN THE DOOR. MY TRUCK WOULDN'T START. IT WAS TOWED TO THE NEAREST DODGE DEALER. I FOUND OUT THAT THE ALTERNATOR HAD A RECALL AND I WAS EXPERIENCING A KNOWN PROBLEM. I HAD TO PURCHASE A NEW BATTERY AND THEY REPLACED THE ALTERNATOR. I DROVE 5 MINUTES AWAY FROM THE DEALERSHIP AND MY TRUCK STARTED TO SHUT DOWN ON THE HIGHWAY. THE SENSOR LIGHTS STARTED COMING ON FOR THE BATTERY, BREAKS, ETC. AND THE WINDSHIELD WIPERS CAME ON. AFTER ABOUT A MINUTE LATER MY TRUCK COMPLETELY SHUT DOWN. IT IS BACK AT THE DEALERSHIP AND I'M WAITING FOR SOLUTION. *TR

04/01/2015
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 04/01/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V154000 (SERVICE BRAKES); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

03/25/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG8CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE VEHICLE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/23/2015
Components: SERVICE BRAKES
Incident Date: 03/23/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4RDHDG5CC******
Summary

I WAS DRIVING THIS MORNING,APPROXIMATELY 7:40 AM. I WAS COMING UP TO A RED LIGHT AND MY BRAKES WOULD NOT WORK. I PUSHED ON THE BRAKES AND NOTHING. IT SLID INTO ANOTHER CAR. THE FRONT OF MY CAR IS DAMAGED. THERE WAS A RECALL ON MY BRAKE BOOSTER; I HAD MY CAR SERVICED MONTHS AGO. I CALLED THE TECHNICIAN TODAY AND HE STATED THAT HE JUST PUT FOAM ON IT. *TR

03/21/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 03/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT9CC******
Summary

DRIVING NORMALLY FOR ABOUT AN HOUR. MADE 10 MINUTE STOP. CAME OUT AND CAR WOULD NOT FIRE. CRANKED FOR 20 SECONDS TWICE AND NOTHING. WAITED 5 MINUTES AND IT STARTED. WENT TO PULL OUT INTO TRAFFIC AND IT STALLED. CRANKED AGAIN, NOTHING. THEN STARTED. IT HAPPENED AGAIN 2 DAYS LATER. TOOK TO DEALER AND THEY SAID IT WAS A FAULTY TIPM AND NOT COVERED BY WARRANTY. *TR

03/17/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG9CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/06/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG3CC******
Summary

VEHICLE FAILS TO START PROPERLY. UPON STARTING, VEHICLE GETS STUCK IN TURNOVER MODE. VEHICLE STARTS AND SHUTS OFF WITHIN SECONDS. VEHICLE IS DIFFICULT TO START. VEHICLE IS NOT INCLUDED IN RECENT RECALL OF FUEL PUMP RELAY. *TR

03/06/2015
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 12/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHCTOCC******
Summary

WHEN TRY TO START CAR. THE STARTER HUNG UP AND WOULDN'T START. STARTER KEPT TURNING OVER BUT WOULD NOT START. LIKE VEHICLE WAS NOT GETTING ANY FUEL TO ENGINE. HAS DONE THIS 7 TIMES SINCE DEC 2014. *TR

02/25/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG8CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE ENGINE FAILED TO RESTART AND THE VEHICLE WAS TOWED TO THE DEALER WHERE THE ALTERNATOR WAS REPLACED. THE FAILURE RECURRED THE SAME DAY THE REPAIR WAS PERFORMED. AN ADDITIONAL REPAIR WAS PERFORMED AND THE DEALER REPLACED THE ALTERNATOR CONNECTOR. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

02/25/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG6CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 68,000.

02/25/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG9CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL REMEDY WAS NOT EFFECTIVE. THE CONTACT STATED THAT WHILE DRIVING INTO A PARKING SPACE, THE ENGINE WARNING LIGHT ILLUMINATED AND AN ABNORMAL NOISE EMITTED FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,800.

02/24/2015
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJEG0CC******
Summary

TL*THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM) AND 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

02/20/2015
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG0CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT DURING INCLEMENT WEATHER CONDITIONS, THE BRAKE PEDAL FAILED TO RESPOND WHEN DEPRESSED SEVERAL TIMES. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WAS EXTREMELY HARD TO DEPRESS WHEN APPROACHING A STOP. THE VEHICLE WAS TAKEN TO THE DEALER ON OVER FIVE OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

02/19/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 02/05/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 29 MPH, THE VEHICLE FAILED TO ACCELERATE PAST 29 MPH. IN ADDITION, THE PASSENGER SIDE TURN SIGNAL AND THE DRIVER SIDE TAIL LIGHT INTERMITTENTLY OPERATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FAILURE WAS DUE TO COLD WEATHER AND NO REPAIRS WERE NEEDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

02/16/2015
Components: SERVICE BRAKES
Incident Date: 01/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT7CC******
Summary

MY WIFE AND MOTHER-IN-LAW WHERE LEAVING THE HOUSE WHEN MY WIFE WENT TO USE THE BRAKES SHE HAD TO PRESS WITH TWO FEET TO GET THE BRAKES TO STOP THE CAR. SHE REPORTED HEARING AIR WHEN SHE DEPRESSED THE BRAKES. I SENT THE CAR TO DARCARS IN SILVER SPRING MD FOR THE RECALL AND I TOLD THEM WHAT HAD HAPPENED. THEY TOLD ME THE PROBLEM DID NOT OCCUR WHEN THEY TRIED IT AND DID THE BRAKE BOOSTER RECALL ON FEBRUARY 3RD. ON FEBRUARY 13 LEAVING THE HOUSE FOR WORK THE BRAKES WERE VERY HARD TO WORK TO GET THE CAR TO STOP. THE BRAKE BOOSTER HAD GONE OUT AGAIN. BOTH TIMES WERE WHEN THE TEMPERATURE OUTSIDE WAS WELL BELOW FREEZING. I AM DROPPING IT OFF TODAY AGAIN, MY PROBLEM IS IF THE BRAKES DON'T FAIL THEY WILL TRY TO GIVE THE CAR BACK TO ME AND FROM BEING TOLD IT HAD ALREADY HAD HAPPENED I WOULD THINK THEY WOULD KNOW THE BRAKE BOOSTER HAS BEEN DAMAGED AND WOULD HAVE CHANGED IT OUT INSTEAD OF PUTTING MYSELF AND FAMILY BACK INTO A CAR THAT IS NOT SAFE TO BE ON THE ROAD. *TR

02/11/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG0CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. UPDATED 5/11/15*CN UPDATED 05/14/15*JB

02/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/22/2015
Crash: No
Fire: No
Summary

TIPM ISN'T WORKING PROPERLY AND VEHICLE WON'T START. THE PRICE FOR REPLACEMENT AND LABOR IS $1,200. MANUFACTURER ISN'T PAYING FOR IT. *TR

02/04/2015
Components: VISIBILITY
Incident Date: 03/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG8CC******
Summary

SINCE THE VEHICLE WAS PURCHASED IN 2012 THE AIR CONDITIONING DOES NOT ACTUALLY COOL WHEN THE REMOTE START IS USED. WE LIVE IN ARIZONA WHERE AMBIENT AIR TEMPERATURE IS OVER 110 DEGREES FAHRENHEIT, AND HAS BEEN SEEN IN THE 130S, 4 MONTHS A YEAR. I HAVE USED A THERMOCOUPLE TO MEASURE INTERIOR TEMPERATURE OF THE DURANGO AND I HAVE SEEN IT UP TO 160 DEGREES FAHRENHEIT. HAVING 2 YOUNG CHILDREN THE AIR CONDITIONING NOT OPERATING WHEN THE REMOTE START IS UTILIZED IS NOT ACCEPTABLE, WHETHER IT IS LEAVING A STORE OR AT THE HOUSE. CHILDREN ARE SUSCEPTIBLE TO DEHYDRATION AND HEAT STROKE MORE EASILY THAN ADULTS, THEREFORE EXPOSING YOUR CHILD FOR JUST A FEW MINUTES IS DANGEROUS. WE HAVE NOTIFIED THE DEALERSHIP ON MULTIPLE OCCASIONS WHEN IT IS IN FOR SERVICING. THEY HAVE YET TO PROVIDE A SOLUTION AND THEY STATED THERE WOULD BE A COMPUTER UPDATE TO REPAIR THIS. IF THERE IS NOT A REPAIR PRIOR TO THIS SUMMER WE WILL BE TAKING LEGAL ACTION AGAINST THE DEALERSHIP OR DODGE MOTOR COMPANY. *TR

02/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG8CC******
Summary

SINCE THE VEHICLE WAS PURCHASED IN 2012 THE AIR CONDITIONING DOES NOT ACTUALLY COOL WHEN THE REMOTE START IS USED. WE LIVE IN ARIZONA WHERE AMBIENT AIR TEMPERATURE IS OVER 110 DEGREES FAHRENHEIT, AND HAS BEEN SEEN IN THE 130S, 4 MONTHS A YEAR. I HAVE USED A THERMOCOUPLE TO MEASURE INTERIOR TEMPERATURE OF THE DURANGO AND I HAVE SEEN IT UP TO 160 DEGREES FAHRENHEIT. HAVING 2 YOUNG CHILDREN THE AIR CONDITIONING NOT OPERATING WHEN THE REMOTE START IS UTILIZED IS NOT ACCEPTABLE, WHETHER IT IS LEAVING A STORE OR AT THE HOUSE. CHILDREN ARE SUSCEPTIBLE TO DEHYDRATION AND HEAT STROKE MORE EASILY THAN ADULTS, THEREFORE EXPOSING YOUR CHILD FOR JUST A FEW MINUTES IS DANGEROUS. WE HAVE NOTIFIED THE DEALERSHIP ON MULTIPLE OCCASIONS WHEN IT IS IN FOR SERVICING. THEY HAVE YET TO PROVIDE A SOLUTION AND THEY STATED THERE WOULD BE A COMPUTER UPDATE TO REPAIR THIS. IF THERE IS NOT A REPAIR PRIOR TO THIS SUMMER WE WILL BE TAKING LEGAL ACTION AGAINST THE DEALERSHIP OR DODGE MOTOR COMPANY. *TR

01/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHET7CC******
Summary

TL*THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER SEVERAL ATTEMPTS WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIM HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

01/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG2CC******
Summary

TL*THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT MENTIONED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURES LISTED IN RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

01/27/2015
Components: SERVICE BRAKES
Incident Date: 09/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG4CC******
Summary

I TOOK MY VEHICLE TO DON DAVIS AUTO GROUP IN ARLINGTON, TX ON SEPT 11, 2014 TO HAVE MY OIL CHANGE AND HAVE THE PART REPLACED FOR THE BRAKE BOOSTER RECALL AND WAS TOLD THAT THE BRAKE BOOSTER PART WASN'T IN. IT MENTIONED THAT I WOULD RECEIVE A CALL IN A COUPLE WEEKS ONCE THE PART COMES IN BUT NEVER GOT A CALL AND WAS TOLD THAT THEY HAVEN;T RECEIVED THE PART YET WHEN I CALLED BACK. I ALSO HAD ANOTHER RECALL BUT AND IT WAS NEVER LOOKED AT BY THE DEALER AFTER TAKING MY CAR THERE. *TR

01/21/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHDT4CC******
Summary

I INITIALLY BROUGHT MY VEHICLE TO BE SERVICED ON 11/4/14 FOR FAILURE TO START & STALLING WHILE IN PARK OR REVERSE. I TALKED WITH AN ATTENDANT WHO SAID THEY HAD NO IDEA WHAT THE PROBLEM WAS & IT WOULD BE $300+ TO INVESTIGATE, I OPTED FOR A LOWER COST OPTION, A REPLACEMENT START BUTTON ($20). I SUSPECT NOW, SINCE THEY WERE BUSY & I WAS INQUIRING ABOUT OTHER RECALL FIXES (COST TO THEM) THIS WAS A WAY TO GET ME OUT OF THE SHOP QUICKLY. SKIP FORWARD A FEW WEEKS, THE PROBLEM PERSISTED. FROM 12/2/14-1/9/14, I LEFT MULTIPLE MESSAGES FOR SERVICE TO SCHEDULE AN APPT. MY MESSAGES WERE NEVER RETURNED. THE PROBLEM GOT PROGRESSIVELY WORSE, & BY CHRISTMAS THE CAR FAILED TO START ALL TOGETHER. TO CONTINUE WITH OUR FAMILY PLANS FOR VACATION, WE HAD TO RENT A CAR ($480); THERE WERE ALSO A FEW DAYS JUST AFTER THE NEW YEAR WHERE A RENTAL WAS REQUIRED SO WE COULD FUNCTION ($280). I FINALLY RESORTED TO SIMPLY HAVING THE CAR TOWED ($100) TO THE DEALERSHIP FOR REPAIRS ON 1/10/14 IN HOPES I COULD FINALLY GET A RETURN CALL. IT STILL TOOK 2 MORE DAYS (1/12/15) BEFORE SOMEONE RESPONDED. THIS TIME, I WAS QUOTED A PRICE OF ONLY $114 TO DETERMINE THE PROBLEM. I SPOKE TO THE SERVICE LEAD ON 1/14/15 WHO GAVE A DIAGNOSIS OF TIPM AND STARTER REPLACEMENT, PLUS 3 HRS LABOR COST (APPROX $1550). I MENTIONED THE RECALL ON THE TIPM, BUT WAS INFORMED THAT MY VEHICLE PRODUCED IN NOV 2011 FELL JUST OUTSIDE THE JUL 2011 WINDOW. I POINTED OUT IT WAS CLEARLY THE SAME ISSUE, BUT WAS ADVISED MY BEST ROUTE WAS TO DEAL WITH CORPORATE. I CONTACTED THE CORPORATE OFFICE ON 1/15/15 WITH NO SUCCESS AT GETTING CHRYSLER TO DO THE RIGHT THING FOR THEIR LONGTIME, REPEAT CUSTOMER (THIS IS MY 5TH AND LAST CHRYSLER). AFTER 2+ GRUELING MTHS & NEARLY $2500 LATER, I FINALLY HAVE A CAR THAT STARTS ON THE FIRST ATTEMPT...HOPEFULLY (NO GUARANTEES, RIGHT). I HAVE YET TO HEAR BACK FROM A SUPERVISOR AT CORPORATE. *TR

01/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG6CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE ATTEMPTING TO START THE VEHICLE, THE BATTERY WAS DRAINED AND THE ENGINE FAILED TO START DUE TO A FAULTY ALTERNATOR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INDICATED THAT THE BATTERY WAS FAULTY. THE BATTERY WAS REPLACED BUT THE FAILURE PERSISTED. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V63400 (ELECTRICAL SYSTEM) WAS RECEIVED IN NOVEMBER OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE FAILURE MILEAGE WAS 60,000.

01/19/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG0CC******
Summary

MY 2012 DODGE DURANGO AT APPROXIMATE 45000 MILES BEGAN TO HAVE PROBLEMS STARTING. IT WILL TURN OVER AND STALL MULTIPLE TIMES BEFORE STARTING. IT WILL ALSO TURN THE STARTER CONTINUALLY WITH OUT STARTING AT ALL. ALSO IT HAS HAD ONE INCIDENT TO DATE OF STALLING WHILE DRIVING ON HIGHWAY. I WAS TRAVELING AT 65 MILES PER HOUR ON TURNPIKE WHEN THE CAR STALLED FOR NO KNOWN REASON AND I LOST USE OF THE GAS PEDAL. AFTER PULLING TO THE SIDE OF HIGHWAY I HAD TO TURN KEY OFF AND RESTART TO CONTINUE. *TR

01/16/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET5CC******
Summary

ENGINE WOULD NOT CUT OFF AFTER PUSHING CUT OFF AND START BUTTON. *TR

01/13/2015
Components: POWER TRAIN
Incident Date: 01/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG1CC******
Summary

I BROUGHT MY VEHICLE IN FOR A PROBLEM WITH THE TIRES OR BRAKES AND THEY FOUND A LEAK. AT FIRST THEY QUOTED ME ON THE TRANSMISSION COOLER AND ALL OF THE HOSES. IT WAS AROUND $1,100. MY HUSBAND BROUGHT IT BACK AND COME TO FIND OUT IT WAS ONLY LEAKING FROM THE ACTUAL COOLER AND THE HOSES DID NOT NEED TO BE CHANGED. IT IS LEAKING WHERE THE TUBE IS SAUDERED TO THE END CAP ON THE TRANSMISSION COOLER. SHOULDN'T THIS BE A MANUFACTURE DEFECT AND NOT COST ME OVER $900? THE CAR IS ONLY 2 YEARS OLD. I AM OVER THE 36,000 MILE MARK BUT THE CAR IS ONLY 2 YEARS OLD AND THAT SHOULD NOT HAVE HAPPENED. SHOULDN'T DODGE COVER FOR THIS REPAIR OR IT EVEN BE A RECALL SINCE IT'S FROM A DEFECT AND NOT ANY THING THAT HAS HAPPENED WHILE I WAS DRIVING? *TR

01/13/2015
Components: VISIBILITY
Incident Date: 01/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHEG5CC******
Summary

I WAS DRIVING ALONG THE HIGHWAY AT THE POSTED SPEED LIMIT. THERE WAS NOT ANOTHER VEHICLE WITHIN A MILE OF ME IN ANY DIRECTION. THERE WAS THIS LOUD BANG AND THEN THE SUNROOF SLIDER STARTED VIBRATING SOMETHING AWFUL. I HAD TO SLOW MY SPEED DRASTICALLY IN ORDER TO KEEP CONTROL OF THE VEHICLE AND HOLD THE SLIDER SHUT UNTIL I GOT HOME. THE SUNROOF HAD LITERALLY EXPLODED AND THERE WERE SHARDS OF BROKEN GLASS SITTING ON TOP OF THE SLIDER. THE SOUND ALONE WAS SCARY, BUT THANK GOODNESS I DIDN'T HAVE THE SLIDER OPEN SINCE IT WAS COLD AND CLOUDY, OR I COULD HAVE GOTTEN INJURED BY THE EXPLOSION AND THE SHATTERED GLASS FLYING INTO THE INTERIOR OF MY VEHICLE. SOMETHING NEEDS TO BE DONE SO THAT THIS DOESN'T HAPPEN TO ANYONE ELSE. *TR

01/08/2015
Components: AIR BAGS,VEHICLE SPEED CONTROL
Incident Date: 01/06/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4RDJAG2CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO TREES AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V1540000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 25,000.

01/07/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG3CC******
Summary

I BOUGHT MY 2012 DODGE DURANGO 3 WEEKS AND IT IS NOT STARTING PROPERLY. I USED THE KEYLESS REMOTE ENTRY AND STARTER BUT THE CAR WILL NOT START OR SOUNDS LIKE THE STARTER IS STUCK. I HAVE TO TURN OFF THE CAR AND TRY AGAIN. IT WILL NORMALLY TAKE 4-5 TRIES JUST TO GET THE CAR STARTED AND IT DEPENDS IF IT WILL CONTINUE TO RUN. I AM NOT HAPPY WITH THIS AND NOTICED MULTIPLE PEOPLE HAVE THE SAME PROBLEMS. *TR

01/07/2015
Components: UNKNOWN OR OTHER
Incident Date: 09/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG7CC******
Summary

I HAVE TRIED ON NUMEROUS OCCASIONS WITH DODGE SERVICE DEPARTMENT IN MIDLAND, TX TO GET IN TO HAVE THE RECALL SERVICED ON MY VEHICLE AND I HAVE YET TO GET IN. THEY AT FIRST TOLD ME THAT THERE IS A WAITING LIST AND THAT THEY WOULD CONTACT ME. IN OCTOBER, I CONTACTED THEM AGAIN AND THEY SET ME AN APPOINTMENT ON NOVEMBER 11 TO GET MY VEHICLE IN TO GET THE RECALLED FIX. I WENT IN ON THE 11TH AND THEY KEPT MY VEHICLE FOR ABOUT FOUR DAYS AND WHEN I CALLED TO CHECK THE STATUS THEY STATED THAT THEY STILL HAVE NOT GOTTEN TO MY VEHICLE AND THAT THEY ARE NOT SURE WHEN THEY WILL GET TO IT, BUT THAT IF I NEEDED MY VEHICLE THAT I CAN COME PICK IT UP AND THEN THEY WILL CONTACT ME WHEN THEY ARE READY FOR IT. HERE IT IS IN JANUARY AND STILL NOTHING. *TR

01/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG3CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE KEY WOULD NOT TURN OVER INTO AN ON-POSITION ON SEVERAL OCCASIONS. THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

01/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/09/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE BATTERY WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT BOTH THE EXTERIOR AND INTERIOR LIGHTING STARTED TO FLASH ON AND OFF. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. HOWEVER, THE VEHICLE COULD NOT BE REPAIRED SINCE THE PARTS WERE NOT AVAILABLE TO PERFORM THE REMEDY FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 43,000.

01/06/2015
Components: SERVICE BRAKES
Incident Date: 01/06/2015
Crash: No
Fire: No
Summary

STARTED MY TRUCK AND WHEN I WENT TO PUT IT INTO DRIVE UPON APPLYING THE BRAKE THE PEDAL WAS HARD AND WHEN I APPLIED PRESSURE THERE WAS A "HISSING" "AIR NOISE". I THOUGHT THAT MAYBE IT WAS JUST REALLY COLD OUT AND IT NEEDED TO WARM UP A BIT MORE, SO I PUMPED THE BRAKES AND IT SEEMED BETTER. DEFINITELY DIDN'T THINK THAT A TRUCK I HAVE HAD LESS THAN 3 YEARS WOULD HAVE ANY BRAKE ISSUES. WELL I WAS WRONG...WHEN GOING TO PULL OUT OF MY DRIVEWAY, WHICH IS ON A MAIN ROAD, I WENT TO APPLY THE BRAKE AND THE CAR WASN'T STOPPING. QUICKLY THINKING I PUSHED ON THE EMERGENCY BRAKE AND STOPPED MYSELF AND MY YOUNGER SON FROM ROLLING INTO TRAFFIC GOING WELL OVER 40MPH. IF I HAD NOT BEEN DOING UNDER 10MPH MY SON AND MYSELF WOULD HAVE BEEN SERIOUSLY INJURED AND POSSIBLY DEAD. I NEVER RECEIVED ANY RECALL ON THIS TRUCK BUT APPARENTLY AFTER LOOKING UP BRAKE PROBLEMS ON THIS VEHICLE THERE WITHOUT A DOUBT IS AND I AM NOT THE FIRST PERSON TO HAVE THE BRAKES FAIL ON THEM. VERY SCARY AND NOW THAT MY HEART IS BACK IN MY CHEST, VERY MAD!

01/05/2015
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
Incident Date: 01/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG2CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE FUEL PUMP RELAY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. IN ADDITION, THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

01/03/2015
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 01/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG4CC******
Summary

MOST TIMES WHEN I GO TO START THE TRUCK IT WILL NOT START. IF IT DOES START IT DIES IMMEDIATELY. WHEN I TRY TO START IT AGAIN, THE STARTER SEEMS TO GET STUCK, SO I TURN THE KEY OFF AND HAVE TO TRY IT AGAIN. EVENTUALLY IT WILL START AND RUN NORMAL. JUST THIS MORNING, I WENT TO MOVE THE VEHICLE, AND IT HAD NO POWER. ONCE I HOOKED UP THE JUMPER CABLES I COULD HEAR A HUMMING NOISE, WHICH I ASSUME WOULD BE THE FUEL PUMP, AS I HAVE READ MANY COMPLAINTS ONLINE ABOUT IT NOT TURNING OFF DUE TO THE TIPM. AFTER I STARTED IT AND LET IT RUN FOR A WHILE I SHUT IT OFF AND COULD STILL HERE THE FUEL PUMP. I SHOULD NOT HAVE TO PULL THE FUSE SO THAT MY BATTERY WILL NOT DIE DUE TO A DEFECTIVE PART. I JUST GOT THIS TRUCK A LITTLE OVER 2 MONTHS AGO AND HAVE HAD THE STARTING PROBLEM SINCE I'VE GOT IT. NOW I GOT THIS FUEL PUMP ISSUE. I SHOULD NOT HAVE TO PAY FOR SOMETHING THAT CHRYSLER IS AWARE OF AND, AT THIS POINT, HAS CHOSE NOT TO DO ANYTHING ABOUT. *TR

01/02/2015
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 12/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG2CC******
Summary

THIS VEHICLE HAS 2 RECALLS ON IT. THE FIRST IS THE BRAKE BOOSTER. WE WERE TOLD WE WOULD BE NOTIFIED WHEN THE PART WAS AVAILABLE AFTER CALLING THE DEALER IN FEBRUARY OF 2014. IT WAS FIXED DEC 29, 2014. IN DEC OF 2014, WE RECEIVED ANOTHER RECALL NOTICE FOR THE ALTERNATOR, AND WERE TOLD PARTS WERE NOT AVAILABLE. ON DECEMBER 20TH, 2014, WE WERE LEAVING ON A FAMILY VACATION, LOADED AND READY TO GO WHEN THE VEHICLE FAILED. THE CAR WAS COMPLETELY DEAD AND WOULD NOT START. THE DEALER PICKED UP THE VEHICLE WHILE I LOADED MY FAMILY IN 2 DIFFERENT TRUCKS TO MAKE A 90 MILE DRIVE TO THE CRUISE TERMINAL WHERE WE PAID $55 TO PARK EACH TRUCK. I CAME BACK SUNDAY THE 28TH OF FEBRUARY AND THEY HAD NOT REPAIRED THE CAR, STATING THEY WANTED $90 LABOR TO REPLACE THE BATTERY AND $275 FOR A NEW BATTERY, WHICH WAS DAMAGED BY THE ALTERNATOR. AFTER HOURS OF CALLING, CHRYSLER FINALLY APPROVED A NEW BATTERY, BUT THE OLD ONE WAS PUT BACK IN AND CHARGED. DUE TO BEING OUT OF THE COUNTRY, I HAD TO USE E-MAIL TO MY MECHANIC TO GET THINGS AUTHORIZED. WE DID NOT GET A RENTAL FOR THE ENTIRE WEEK AND MY MOTHER-IN-LAW WAS LEFT HOME WITHOUT A VEHICLE FOR THE WEEK(CHRISTMAS WEEK). THE ALTERNATOR THAT WAS PUT ON THE CAR IS STILL UNDER RECALL AND COULD FAIL AGAIN AND WE WERE TOLD WE WOULD NEED TO BRING IT BACK IN FOR A NEW ALTERNATOR AT A LATER DATE. THE NEW ALTERNATOR IS STARTING TO MAKE A HUMMING NOISE LIKE THE LAST ONE AND NEITHER CHRYSLER OR THE DEALER WILL DO ANYTHING ABOUT IT BECAUSE IT IS STILL WORKING. MY WIFE WILL NOT DRIVE THE VEHICLE UNTIL IT IS FIXED DUE TO THE WARNING OF THE CAR DYING OR CATCHING FIRE AND HAVING OUR 3 YEAR OLD WITH HER IF IT HAPPENS. THE TRADE IN VALUE IS DOWN DUE TO SO MANY BEING TRADED IN AND I WILL BE LEFT $10000 UPSIDE DOWN ON THE VEHICLE. I ASKED FOR A RENTAL UNTIL IT IS FIXED CORRECTLY AND WAS TOLD THAT COULD NOT HAPPEN. *TR

12/30/2014
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 09/17/2014
Crash: No
Fire: No
Summary

AT ABOUT 54K/56K MILES THE AIRBAG AND CHECK ENGINE LIGHT BEGAN TO GO ON AND OFF. WHEN I GOT IT CHECKED THEY DID NOT REPORT ANYTHING OUTSIDE OF AIR IS SYSTEM BUT THAT WAS COVERED IN THE DIAGNOSTIC. THEN THE CAR WOULD MAKE SUDDEN JUMPS FOR NO REASON, AIRBAG AND ENGINE AND BRAKELIGHTS REPEADEDLY CAME ON AND OFF. WHILE ATTENDING MY NEPHEW FUNERAL I GOT IT CHECKED SINCE I WOULD BE ON THE ROAD FOR NO LESS THAN 4 HRS. I LATER FOUND OUT THERE WAS A BREAK RECALL ONCE I GOT THAT FIXED (16 DEC) THE DASH WAS FLASHING EVERYTHING AIRBAGS, BRAKES, ENGINE. ONCE I PARKED THE CAR THE NEST DAY IT WOULD NOT COME ON. A JUMP DID NOT WORK. HAD IT TOWED AND TOLD IT WAS THE FUEL PUMP SYSTEM FOR A CAR JUST A LITTLE OVER TWO YEARS OLD AND THAT CHRYSLER WAS ONLY PAYING FOR 2011 DURANGOS FOR THIS ISSUE. SO I AM PAYING IN LESS THAN A WEEK OVER $800 FOR AN ITEM CLEARLY THATS AN ISSUE AND WAS TOLD I SHOULD HAVE GOTTEN AN EXTENDED WARRANTY TO AVOID NOT PAYING FACTORY DEFECTED EQUIPMENT. DISSAPPOINTED AS I ALWAYS BUY AMERICAN BUT CHYRSLER JUST LOST A CUSTOMER AND GAINED NEGATIVE ADVERTISEMENT. *JS

12/30/2014
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 12/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG0CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM) AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

12/30/2014
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 12/30/2014
Crash: No
Fire: No
Summary

I'VE HAD AT LEAST TWO THINGS THE CHRYSLER SERVICE DEPARTMENT HAS NOT ASSURED ME I NEEDED. A FRONT END ALIGNMENT DONE IN NJ AND A "BYPASS" FUEL PUMP ADDITION DONE AT LUSTINE?? I FEEL LIKE CAR HAD A HEART ATTACK BECAUSE OF A COMPUTER SENSOR ISSUE. NOW THEY SAY ITS SHAKING AND I NEED SPARK PLUGS AND THE DASH IS LIT UP BUT AFTER THE ADDITIONAL $3310..THEY ARE STILL NOT SURE WHAT'S WRONG WITH IT OR WHY IT SMELLS OF GAS EXCEPT GAS IS ON THE SPARK PLUGS AND SHOULDN'T BE AND NEW ONES WILL 'POSSIBLY' GET ME CLOSER TO FINDING OUT THE ISSUE(S) ON MY 2012 DURANGO. $325 NJ $476? LUSTINE BYPASS $310 LUSTINE SPARKPLUGS NOT PAID FOR YET TOTAL $1111 BUT WE STILL NOT SURE WHAT'S WRONG.... THIS IS CRIMINAL. *JS

12/29/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT0CC******
Summary

DROVE THE VEHICLE INTO THE DEALER FOR AN OIL CHANGE AND WAS TOLD THE EXTERNAL FUEL PUMP RELAY HARNESS NEEDED TO BE REPLACED. WHEN ASKED WHAT WOULD HAPPEN IF IT WASN'T REPLACED THEY TOLD ME THE CAR WOULD NOT START. I FIND THIS VERY ODD THAT I WAS ABLE TO DRIVE THE VEHICLE IN. THEN DOING AN INVESTIGATION FOUND THAT THIS SAME MODULE WAS A RECALLED ITEM IN THE 2011 VERSION OF MY VEHICLE. WOULD LIKE TO FIND OUT IF THIS RECALL NEEDS TO BE EXPANDED TO INCLUDE THE 2012 YEAR MODEL DURANGO. *TR

12/29/2014
Components: SERVICE BRAKES
Incident Date: 12/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG2CC******
Summary

NO INCIDENT OCCURRED. I HAVE BEEN WAITING FOR EDDY'S CHRYSLER DODGE JEEP RAM IN WICHITA, KS TO REPLACE A BRAKE BOOSTER SINCE JULY. I WAS PLACED ON A LIST. I CALLED THEM AGAIN IN OCTOBER AND THEY SAID THEY WERE STILL WAITING ON PARTS. I AM CONCERNED ABOUT MY FAMILY'S SAFETY. THE WEATHER IS NOW COLD AND THAT IS WHEN THIS DEFECT HAS CAUSED ACCIDENTS. WHAT SHOULD I DO? *TR

12/29/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG7CC******
Summary

TRYING TO START VEHICLE AND WILL NOT START, WHEN I TURN THE KEY IT WILL WANT TO START AND GET STUCK IN A STARTING POSITION, BUT NOT START. I HAD TAKEN IT IN TO A DEALERSHIP AND THEY SAID THEY FIXED IT, BUT AS SOON AS THE NEXT DAY, IT DID IT AGAIN. THEY WANTED ME TO TAKE IT IN AGAIN AND LEAVE IT THERE FOR ANOTHER WEEK, I DON'T KNOW ABOUT OTHER PEOPLE, BUT I DO NOT HAVE AN EXTRA VEHICLE AROUND TO USE TO GET TO WORK. CHRYSLER/DODGE DEALERSHIPS SHOULD HAVE LOANER VEHICLES OR SOME KIND OF DEAL AT A RENTAL COMPANY FOR THEIR CUSTOMERS. PUTTING US OUT OF A VEHICLE IS JUST NOT RIGHT! I CALLED AGAIN TO THE DEALERSHIP AND NOTIFIED THEM THAT I WILL DROP OFF MY VEHICLE TODAY AND THEY SAID THEY WOULD NOT BE ABLE TO GET TO MY DODGE UNTIL SOMETIME NEXT YEAR IN THE SECOND WEEK. NOT COOL!!! HE SAID THEY HAD OVER 195 VEHICLES AHEAD OF ME........WHAT DOES THAT SAY ABOUT CHRYSLER/DODGE! (VEHICLE MILEAGE IS APPROX., PAPERWORK IN VEHICLE). *TR

12/27/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDGXCC******
Summary

VEHICLE WILL JUST TURN OVER AND NOT START. TIPM IS WHAT DODGE SAYS BUT THEY CAN'T FIX IT. *TR

12/27/2014
Components: SERVICE BRAKES
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT5CC******
Summary

RECEIVED RECALL P14 / NHTSA 14V-154. TOOK VEHICLE IN AND WAS ADVISED NEEDED TO ORDER PART. PART HAS NOT ARRIVED AND DEALER DOES NOT HAVE AN EXPECTED DELIVERY DATE. THEY ONLY CAN ADVISE TO CONTINUE TO CALL. AND CHRYSLER CONTINUES TO SEND ME THE NOTICE (3RD NOTICE) TELLING ME THAT I SHOULD GO TO TO THE DEALER FOR REPAIR. *TR

12/23/2014
Components: POWER TRAIN
Incident Date: 12/22/2014
Crash: No
Fire: No
Summary

I CURRENTLY PURCHASED A 2012 DODGE DURANGO WITH THE V-6 ENGINE. I NOTICED A SIMILAR ISSUE WHEN STARTING OUT, AT ABOUT 22 MPH TO 27MPH IT FEELS LIKE THERE IS A POWER DROP-OFF IF ACCELERATING NORMAL. IF YOU ACCELERATE FASTER THE DROP-OFF IS NOT PRESENT BUT A SPEEDING TICKET MAYBE COMING. CURRENT MILEAGE 36,275. *TR

12/23/2014
Components: SERVICE BRAKES
Incident Date: 12/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG1CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

12/22/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG6CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED ON NUMEROUS OCCASIONS. THE CONTACT MENTIONED THAT THE BATTERY WOULD HAVE TO CONSTANTLY BE RECHARGED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO A DEALER, WHO DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 02/09/15*LJ

12/17/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG2CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE VEHICLE TOWED TO A PRIVATE MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

12/13/2014
Components: ENGINE
Incident Date: 07/01/2014
Crash: No
Fire: No
Summary

WHEN TRYING TO START THE VEHICLE USING THE PUSHBUTTON, THE VEHICLE WILL START TRYING TO TURN OVER BUT NEVER START. ON SOME OCCASIONS WHEN VEHICLE IS TRYING TO TURN OVER, THE VEHICLE WILL START SHAKING VIOLENTLY LIKE THE ENGINE IS ABOUT TO COME OFF. I HAVE CAUGHT THE WHOLE SCENARIO ON VIDEO. IT WAS EVERY NOW AND THEN IN THE BEGINNING, BUT HAPPENING MORE AND MORE AS IT GOES ON. HOPEFULLY THERE WILL BE A RECALL TO FIX THIS PROBLEM SOON. *TR

12/12/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDGXCC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE BATTERY WAS REPLACED, BUT THE POWER CONTINUED TO DRAIN AND CAUSED THE VEHICLE TO LOSE POWER WITHOUT WARNING. THE DEALER STATED THAT THE TIPM WAS NOT REGULATING PROPERLY AND CAUSED THE FUEL PUMP TO REMAIN ACTIVATED, WHICH DRAINED THE POWER. THE MANUFACTURER AND THE LOCAL DEALER WERE TO BE CONTACTED IN ORDER TO DETERMINE THE REMEDY FOR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

12/10/2014
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 05/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG2CC******
Summary

I HAVE BEEN WAITING FIVE MONTHS FOR PARTS FOR DODGE MANUFACUTRER P14 RECALL. I HAD TO WAIT SIX MONTHS FOR THE REPLACEMENT OF ONE SHOCK ASORBER. DODGE RESPONCE WAS A "NEW PARTS HOLD" I CALLED MY LOCAL DODGE DEALER (NYLE MAXWELL TAYLOR, TX) REGARDING THE P14 RECALL. I WAS TOLD I WAS #26 IN LINE TO RECIEVE THE PROPER REPAIR. SO I AM LEFT TO BELIEVE THAT IT TAKES DODGE SIX MONTHS TO A YEAR TO FINALLY ADDRESS SAFETY RECALLS. IN THE MEANTIME I HAVE NO CHOICE BUT TO CONTINUE TO DRIVE A POTENTIAL ACCIDENT/SAFETY HAZARD. MOST RECENT RECALL IS P36. I GUESS MY VEHICLE HAS TO CATCH FIRE BEFORE THIS RECALL IS ADDRESSED. *TR

12/05/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG0CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT EXPERIENCED THE FAILURE BUT THE SPECIFICS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

12/03/2014
Components: SERVICE BRAKES
Incident Date: 12/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG3CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V15400 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE.

12/02/2014
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 11/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG2CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURES LISTED IN NHTSA CAMPAIGN NUMBER: 14V104000 (SERVICE BRAKES, HYDRAULIC). WHILE DRIVING APPROXIMATELY 25 MPH IN INCLEMENT WEATHER, THE CONTACT WENT TO DEPRESS BRAKE PEDAL AND THE VEHICLE WOULD NOT STOP. AS A RESULT, THE VEHICLE LOST POWER STEERING. THE ENGINE SEIZED REPEATEDLY THROUGHOUT THE DAY. THE CONTACT ALSO STATED THAT A FOUL ODOR WAS COMING FROM THE HEAT/AIR VENTS. THE VEHICLE WAS DRIVEN TO THE DEALER. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.

11/25/2014
Components: SERVICE BRAKES
Incident Date: 11/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG0CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11/25/2014
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG0CC******
Summary

DODGE HAS ISSUED A RECALL ON THE TIPM SYSTEM FOR THE 2011 DODGE DURANGO'S. ALTHOUGH I AM HAVING THE SAME ISSUES THEY ARE STATING THAT MY CAR IS NOT UNDER THE RECALL AS IT IS ONLY FOR 2011 DURANGO'S. MY SUV IS HAVING THE SAME EXACT PROBLEM BUT DODGE IS REFUSING TO FIX IT AND WILL NOT PROVIDE ANY ASSISTANCE. *TR

11/21/2014
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG3CC******
Summary

THE CAR HESITATES TO TURN ON AND THE BATTERY HAS BEEN CHANGED, THE FUEL PUMP REMAINS RUNNING WHEN THE CAR IS TURNED OFF. *TR

11/19/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG6CC******
Summary

VEHICLE WOULD NOT START, TOOK TO DEALERSHIP AND WAS TOLD IT IS THE TIPM BUT THAT THE PART IS ON BACK ORDER AND THEY CAN'T SAY HOW LONG IT WILL BE. *TR

11/13/2014
Components: SERVICE BRAKES
Incident Date: 01/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG4CC******
Summary

WAS IN A SCHOOL ZONE. HAD NO BRAKES. WAS ABLE TO PULL OVER. NO ACCIDENT. DEALERSHIP FOUND LEAK BETWEEN BOOSTER AND MASTER CYLINDER. THE ENTIRE ASSEMBLY AND MASTER CYLINDER BENCH HAD TO BE REPLACED. *TR

11/10/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG5CC******
Summary

SAME AS NHTSA CAMPAIGN NUMBER: 14V530000, MY VEHICLE HAD THE EXACT SAME SYMPTOMS: WILL NOT START, START THEN STALLS, FUEL PUMP CONTINUED TO RUN. LUCKILY I WAS AT HOME WHEN IT HAPPENED. FINALLY GOT IT TO DEALERSHIP AND IT WAS DIAGNOSED AS THE FUEL PUMP RELAY PROBLEM. MY VEHICLE WAS NOT COVERED UNDER THE RECALL SINCE IT IS 2012 BUT HAS THE SAME RELAY AND TIPM AS 2011. I ELECTED TO HAVE THE REPAIR DONE AT THE COST OF $530 INSTEAD OF THE TIPM REPLACEMENT AT $1400. PLEASE LOOK INTO THIS FURTHER AS THERE IS ALREADY A RECALL ON THIS SAME PROBLEM IN THE 2011 DURANGO. *TR

11/05/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJEG1CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEMS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11/04/2014
Components: ELECTRONIC STABILITY CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG3CC******
Summary

IN MY 2012 DODGE DURANGO IT WAS DETERMINED THAT THERE IS A PROBLEM WITH THE TOTAL INTEGRATED POWER MODULE WHICH IS AFFECTING THE WAY THE ENGINE STARTS AND GETS FUEL TO THE FUEL PUMP. THE REPAIR COST IS $1213.71. IT IS MY UNDERSTANDING THAT THERE ARE HUNDREDS OF DOCUMENTED CASES REGARDING THIS ISSUE IN THE CHRYSLER LINE AND NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM. IT IS UNFORTUNATE THAT CHRYSLER IS AWAITING A TRAGEDY TO TAKE PLACE BEFORE THEY DO WHAT IS RIGHT FOR THE CUSTOMER AND FIX THE PROBLEM THAT HAS BEEN REPORTED. I UNDERSTAND THAT A CLASS-ACTION LAWSUIT HAS BEEN FILED TO ADDRESS THIS ISSUE. I JUST WANT TO GO ON RECORD IN THE EVENT THAT SOMETHING DETRIMENTAL HAPPENS TO ME OR MY FAMILY BECAUSE OF THIS RECOGNIZED AND PUBLICLY DOCUMENTED PART FAILURE. *TR

11/03/2014
Components: SERVICE BRAKES
Incident Date: 09/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET5CC******
Summary

I RECEIVED A RECALL ON MY 2012 DODGE DURANGO FOR THE BRAKE BOOSTER (P14/NHTSA 14V-154). I CALLED OUR LOCAL DEALER IRWIN AUTO COMPANY (877) 205-1428, AND TRIED TO SCHEDULE AN APPT.ONCE HE FOUND OUT THAT I DID NOT PURCHASE THIS VEHICLE FROM THEM. THEY THEN TOLD ME THAT THEY DID NOT HAVE TIME TO WORK ON MY VEHICLE THAT THEY NEED TO TAKE CARE OF THERE CUSTOMER THAT PURCHASED VEHILCES FROM THEM. THE FOLLOWING DAY, I CALLED AND TALKED TO THE GENERAL MANAGER, TIM JAMES, AND TOLD HIM THE STORY THAT HAPPNED YESTERDAY AND HE TOLD ME HE BASCILY AGREED WITH THE SERVICE MANAGER. I TOLD HIM THIS WAS A RECALL AND THAT THE RECALL LETTER HAD INSTRUCTIONS ON THE BOTTOM TO REPORT THIS IF THE DEALER DID NOT REPAIR THE CAR IN A TIMLEY FASHION TO FILE A COMPLAINT. HE SAID "GO AHEAD AND CALL THEM, THAT THERE NUMBER IS PRETTY EASY TO FIND ON THE INTERNET TO REPORT THEM". I CALLED THE CHRYSLER CORPORATION AND TOLD THEM ABOUT THE ISSUE AND WAS BASICALLY TOLD THIS WAS AN INDEPENDENT BUSINESS AND THEY CAN;T TELL THEM HOW TO RUN THERE DEALERSHIP. *TR

10/31/2014
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG8CC******
Summary

I HAVE BEEN EXPERIENCING ISSUES WITH VEHICLE NOT STARTING WITH BOTH THE INSIDE PUSH BUTTON, AND THE REMOTE START. IT HAS LOST POWER WHILE DRIVING TWICE, HOWEVER I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. YESTERDAY HOWEVER, IT LOST POWER, I STILL HAD CONTROL OF THE VEHICLE WHILE IT WAS SHUTTING DOWN, THEN IT "POWERED" BACK UP, DURING WHICH THERE WAS ABOUT THREE SECONDS IN WHICH I HAD NO CONTROL OVER THE VEHICLE. I SIMPLY LOST ALL CONTROL.I BELIEVE THAT THE VEHICLE MAY BE EXPERIENCING PROBLEMS RELATED TO THE FUEL PUMP RELAY, POSSIBLY THE TPIM, ALTERNATOR, OR A COMBINATION OF ALL THREE. I AM TAKING VEHICLE IN MONDAY TO HAVE TWO RECALLS DONE FOR BRAKE BOOSTER, AND VANITY LIGHT WIRING ISSUE. AT THAT TIME THEY ARE GOING TO DO A DIAGNOSTIC ON IT TO SEE WHAT THE ISSUE IS. *TR

10/31/2014
Components: SERVICE BRAKES
Incident Date: 08/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJEG3CC******
Summary

BRAKE BOOSTER RECALL. *TR

10/30/2014
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 05/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJEGXCC******
Summary

WHILE TRAVELING ON I-75, HAD THE VEHICLE ON ADAPTIVE CRUISE CONTROL, THE VEHICLE SLAMMED THE BRAKES AND THEN ACCELERATED BACK UP TO 75MPH. NO VEHICLES IN FRONT, NOT DEBRIS, NO REASON WHY IT DID IT. VEHICLE HAS HAD CONSTANT ISSUES WITH THE FORWARD COLLISION SYSTEM ALERTING TO BRAKE WHEN NOTHING IS IN FRONT, TURNING ITSELF OFF AND ON BY ITSELF, AND THE CONSOLE GIVING THE MESSAGE THAT THE BACK SENSORS ARE BLOCKED WHEN NO DEBRIS IS PRESENT OR EVEN WHEN DRIVING. MULTIPLE OTHER "COMPUTER" ISSUES THAT THEY CAN'T FIGURE OUT, FROM LIGHTS TURNING ON/OFF, TO THE WIPERS NOT ACTIVATING WHEN THEY NEED TO AND THE OPPOSITE. DVD PLAYER ACTING FUNNY. IT HAS BEEN ENDLESS

10/27/2014
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJEG1CC******
Summary

2012 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO BRAKE BOOSTER RECALL. * LD THE CONSUMER RECEIVED A RECALL LETTER IN THE MAIL. HOWEVER, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. RECALL # 14V154000. THE CONSUMER HAS STILL BEEN UNABLE TO GET THE RECALL RECTIFIED, DUE TO LACK OF PARTS. UPDATED 11/19/14. *JB

10/22/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG2CC******
Summary

FAILURE OF TIPM (TOTALLY INTEGRATED POWER MODULE) ON 2012 DODGE DURANGO. STARTED WITH HARD STARTING (LONG TIME TO START ENGINE), THEN LED TO VEHICLE STARTING AND IMMEDIATELY SHUTTING OFF. FINALLY, WHILE DRIVING, VEHICLE STALLED ON MULTIPLE OCCASIONS. EXTREMELY DANGEROUS, VEHICLE STALLED ON ME WHILE I WAS PULLING ONTO A 6 LANE ROADWAY WITH OTHER VEHICLES APPROACHING. WHEN VEHICLE STALLS, YOU LOOSE CONTROL OF ALL POWER FUNCTIONS, INCLUDING (BUT NOT LIMITED TO) POWER STEERING, POWER BRAKES, LIGHTS, WINDSHIELD WIPERS, AND (FROM WHAT I'VE HEARD) AIRBAGS. CHRYSLER HAS DONE A RECALL ON THE 2011 MODEL YEAR VEHICLES, BUT NEEDS TO ADDRESS THE ISSUE WITH THE 2012 MODELS AS WELL. WHEN I TOOK THE VEHICLE TO THE DEALERSHIP, THEY WEREN'T SURPRISED WHEN THEY FOUND THAT IT WAS THE TIPM, EXPLAINING TO ME THAT THEY WERE GETTING A LOT OF COMPLAINTS FROM OTHER OWNERS OF THE SAME MAKE AND MODEL VEHICLE. OF COURSE, THIS ALL HAPPENED JUST AFTER THE WARRANTY EXPIRED, COSTING ME JUST OVER $1100.00 OUT OF POCKET. *TR

10/18/2014
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG1CC******
Summary

ON OCT 3, 2014, THIS ISSUE FIRST OCCURRED WITH MY DODGE DURANGO. IT TOOK SEVERAL ATTEMPTS OF THE VEHICLE "TURNING OVER" FOR IT TO ACTUALLY START. THEN ON OCT 10, MY VEHICLE SPONTANEOUSLY STOPPED IN TRAFFIC. THEN IT TOOK SEVERAL ATTEMPTS TO GET IT RESTARTED. I HAD MY CODES AND BATTERY TESTED, NO ISSUES WERE DETECTED. THIS PROBLEM STARTING THE VEHICLE HAS BEEN GOING ON SEVERAL TIMES A DAY SINCE OCT 3. ATTEMPTS TO CONTACT CHRYSLER HAVE BEEN A DEAD END. I FEEL LIKE I'VE BEEN GETTING THE RUNAROUND. A RECALL SHOULD HAVE BEEN ISSUED LONG BEFORE NOW AS I HAVE SEEN SEVERAL OTHER DODGE DURANGO OWNERS WHO HAVE OR ARE CURRENTLY HAVING THESE ISSUES. *TR

10/18/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
Incident Date: 09/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG4CC******
Summary

RIGHT TURNING SIGNAL TURNS ON BY ITSELF AND IS HARD TO TURN OFF, COULD CAUSE AN ACCIDENT BY HAVING A CAR PULLING OUT IN FRONT OF US BELIEVING WE ARE TURNING. CRUISE CONTROL DOES NOT MAINTAIN SPEED. *TR

10/16/2014
Components: ENGINE
Incident Date: 09/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG5CC******
Summary

I WENT OUTSIDE TO START MY CAR AND IT WOULD NOT START IT WOULD JUST KEEP TURNING OVER BUT NEVER CRANK EVENTUALLY STOPPING. I THEN WOULD ATTEMPT TO START IT AGAIN AND THE CAR WOULD TRY TO TURN OVER THEN CRANK SHAKE VERY BADLY THEN SHUT OFF. ON THE THIRD ATTEMPT IT WOULD FINALLY START AND STAY RUNNING. WHILE RUNNING OR IDLING ENGINE WOULD RUN ROUGH VIBRATING/SHAKING. THIS HAPPENED MULTIPLE TIMES THROUGHOUT 2' WEEKS. I COULD REMOTE START IT WITHOUT ANY PROBLEM BUT WHEN IT CAME TO PUSH TO START IT ALWAYS HAD A PROBLEM. I CALLED TO SET UP A SERVICE APPOINTMENT AND IT WAS TWO WEEKS LATER WHEN I FINALLY HAD AN APPOINTMENT. WHEN IT WAS FINALLY TIME FOR THE APPOINTMENT THE CAR HAD NOT DID THIS IN 3-4 DAYS. HASN'T DONE IT SINCE. SERVICE DEPARTMENT COULD NOT DETERMINE WHAT IT WAS. NOTHING WAS DONE. 4 DAYS AFTER THE APPOINTMENT AND HAVING 2 RECALLS FIXED ( ONE OF WHICH WAS BRAKE BOOSTER THAT THEY HAD ME HOLDING ON FOR 3 MONTHS ONLY DID THEY FIX IT WHEN I TOOK MY CAR IN FOR THE WATER PUMP,AND PULLEY. I WAS TOLD THE SAME ONLY 2-3 PARTS WERE COMING IN EACH MONTH. IF THERE IS A RECALL GET IT FIXED IN A TIMELY FASHION NOT ON YOUR OWN TIME SEE ARE PEOPLES LIVES!)AND SOME COMPUTER SYSTEMS REPROGRAMMED AND WATER PUMP AND IDLER PULLEY WERE REPLACED THE CEL CAME ON IT WAS THE WEEKEND AND SERVICE DEPARTMENT WAS CLOSED. WE TOOK IT TO THE LOCAL AUTO PARTS STORE TO HAVE IT DIAGNOSED THE CODE HAD SOMETHING TO DO WITH THE FUEL SYSTEM. A DAY LATER BEFORE THE SERVICE DEPARTMENT HAD REOPENED THE LIGHT WENT OFF AND HAS NOT CAME BACK ON SINCE. I SEE OTHERS WITH SIMILAR PROBLEMS AND SEE THAT THERE IS AN OPEN INVESTIGATION ON THIS. PLEASE ISSUE A RECALL SO THIS CAN BE FIXED ON ALL CARS AFFECTED BEFORE SOMEONE IS HURT. WE SPEND ALL THIS MONEY ON CARS THAT ARE SUPPOSED TO BE SAFE THEN PLEASE MAKE THEM SAFE OR FIX THE WRONGS SO NOTHING WILL HAPPEN. *TR

10/16/2014
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 10/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG2CC******
Summary

CAR BATTERY IS DEAD, BATTERY IS FINE, POSSIBLE FAULTY TIPM.L *TR

10/14/2014
Components: AIR BAGS
Incident Date: 10/07/2014
Crash: Yes
Fire: No
Summary

ON OCT 7, 2014, MY BROTHER WAS COMING HOME FROM WORK. IT WAS RAINING THAT EVENING AND A DEER JUMPED OUT INFRONT OF HIM. NATURAL REACTION, HE SWERVED TO MISS THE DEER. THE VEHICLE SLID ON THE WET ROADS WHEN HE SWERVED, CAUSING HIM TO GO HEAD ON INTO A STONE "MOUNTAINSIDE" WALL. HE WAS DOING APPROXIMATELY 60MPH UPON IMPACT. NOT ONE OF THE 9 AIRBAGS DEPLOYED. THE ACCIDENT WAS SO BAD, IT CAUSED THE FLOORBOARD WHERE THE GAS AND BRAKE ARE TO "BUCKLE", THE AXLE WAS COMPLETELY RIPPED OUT, AND THE DRIVERS WHEEL WAS COMPLETELY RIPPED OFF, YET NOT ONE OF THE 9 AIRBAGS DEPLOYED. MY BROTHER ENDED UP WITH CUTS ON HIS HEAD AND FACE, HE HAD A SEVERE CONCUSSION AND THERE IS A "LUMP" ON THE BACK OF HIS NECK THAT THE HOSPITAL ISN'T SURE IF IT IS A BONE THAT IS "OUT OF PLACE" OR JUST A LUMP THAT FORMED FROM BEING HIT. HE IS NOT PERMITTED TO WORK FOR A FEW WEEKS. HE WAS SLURRING WORDS AND NOT PROPERLY TALKING FOR 4 DAYS AFTER THE ACCIDENT. THE HOSPITAL SAID IT WAS FROM HOW HARD HE HIT HIS HEAD. EVERYONE WHO HAS SEEN THE VEHICLE, INCLUDING INSURANCE ADJUSTOR SAID IT IS A WONDER HE WASN'T KILLED, ESPECIALLY SINCE THE AIRBAGS NEVER DEPLOYED. YET, A FRIEND OF OURS ACCIDENTALLY "TAPPED" A GUARDPOST WHILE PARKING AND ALL HIS AIRBAGS IN HIS DURANGO DEPLOYED. I GUESS YOU HAVE TO BE GOING SLOW FOR DURANGO AIRBAGS TO DEPLOY?? HOW CAN THEY DEPLOY IN ONE THAT BARELY TAPS A PARKING POST, BUT A 60MPH CRASH, NOT ONE DEPLOYS? *TR

10/13/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG2CC******
Summary

STARTER WON'T ENGAGE AFTER 4 OR 5 ATTEMPTS TO TURN THE KEY, ENGINE STARTED. TIPM HAD TO BE REPLACED. TOOK CAR TO BE SERVICED AT DODGE DEALER 2 TWO TIMES REPORTING THAT CAR WILL ONLY START AFTER 4 OR 5 ATTEMPTS. AFTER 36K MILES WARRANTY EXPIRED TOOK CAR TO MECHANIC AND HE REPLACED TIPM, CAR IS RUNNING FINE NOW. *TR

10/13/2014
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG3CC******
Summary

INITIALLY IN EARLY JULY, 2014 MY 2012 DODGE DURANGO DEVELOPED A COMPUTER FAILURE CAUSING THE BATTERY TO EVENTUALLY DRAIN, LOSS OF ENGINE POWER AND ABILITY TO MAINTAIN OR ACCELERATE. REPAIR WAS MADE AFTER THE VEHICLE WAS TOWED TO THE LOCAL DODGE DEALER, MANFREDI DODGE, STATEN ISLAND N.Y , AND SUBSEQUENTLY THE BATTERY REPAIRED AND THE COMPUTER REPLACED. SHORTLY AFTER THE REPAIR WAS COMPLETED THE PASSENGER AIRBAG FAILURE LIGHT WOULD INTERMITTENTLY ILLUMINATE AND THE VEHICLE OCCASIONALLY WOULD NOT START. ANOTHER TRIP TO THE DEALER AND THE PASSENGER SEAT AIRBAG SENSOR WAS REPORTED FAULTY AND THE VEHICLE TIPM SENSOR NEEDED REPLACEMENT OR REPAIR. CONFERRAL WITH THE DEALER SUGGESTED THAT THE TIPM SENSOR BE REPLACED RATHER THAN REPAIRED TO ASSURE LONGEVITY OF THE REPAIR AND OVERALL SATISFACTION. VEHICLE IS A LEMON! *TR

10/05/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG4CC******
Summary

MY LETTER TO DARCAR REGARDING MY DODGE DURANGO:I MUST SAY EVEN WITH ALL THE ISSUES BEING REPORTED ,YOUR SHOP AND TECHNICIANS ARE COMPLETELY OBLIVIOUS TO CARS. I INFORMED THEM WHEN MY CAR WAS TOWED BECAUSE COMPLETE ELECTRICAL POWER WAS GONE THAT IT WAS DUE TO THE TIPM ISSUE. I KEEP BEING FORCE FED THAT IT'S JUST THE BATTERY NO CRANK NO START. EVEN WHEN RECOMMENDATION PRESENT IT'S A POSSIBLE TIPM ISSUE AND I HAVE A DIAGNOSTIC RAN I GET SOME BS ABOUT ANOTHER DIAGNOSTIC CHARGE BECAUSE TIPM IS SEPARATE. SO I TOLD THEM TO FIX THE BATTERY ISSUE JUST TO TRY AND PROVE A POINT A $600 POINT THAT IS. NOT ONLY WHEN I GET THE CAR DOES IT TAKE [XXX] NEAR 30 MINUTE TO TRY AND GET IT TO THE FRONT I SEE YOUR TECHNICIANS JUMPING MY CAR. I THOUGH IT WAS FIXED? I PAID FOR IT TO BE FIXED. SO I TRY AND PUT IT IN DRIVE IT SHUTS DOWN. OH WELL WE GOING TO PUT ANOTHER BATTERY IN. COME GET THE CAR GET IT HOME TO FIND OUT THIS MORNING SAME [XXX] PROBLEM. YOUR SERVICE IS TERRIBLE AND IF ANY VEHICLE HAS A DARCAR CHRYSLER DODGE AFFILIATED WITH IT I WON'T BUY AND RECOMMEND THAT NO ONE ELSE DOES. BY THE WAY I ASKED IF IT COULD MAKE IT TO NC FOR MY AUNTS FUNERAL WITH MY 5 CHILDREN AND WIFE. SURE IT SHOULD BE FINE AS LONG AS IT DOESN'T SIT FOR LONG PERIODS OF TIME. OVERNIGHT MUST BE A LONG ASS PERIOD OF TIME FOR YOUR SERVICE THANK YOU I WILL MISS MY AUNTS FUNERAL. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/03/2014
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET3CC******
Summary

MY 2012 DODGE DURANGO WOULD NOT START, THE ENGINE WOULD TURN OVER BUT NOT START. AFTER 5 ATTEMPTS IT STARTED AND I DROVE IT TO THE DEALERSHIP AND AFTER TEST I WAS TOLD THAT THE TIPM HAD AN OPEN CIRCUIT. *TR

10/02/2014
Components: ENGINE
Incident Date: 09/26/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 75 MPH, THE ENGINE STALLED AND WAS UNABLE TO RESTART. THE DEALER STATED THAT THE TOTAL INTEGRATED CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

10/02/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 08/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHCT4CC******
Summary

VEHICLE STARTS THEN STALLS OUT, OR JUST CRANKS AND CRANKS, AND WON'T START. HAPPENED A FEW TIMES AT STOP LIGHTS AFTER SHORT DRIVE. WAS ABLE TO FINALLY GET STARTED TO DRIVE TO DEALER, WAS TOLD I COULD EITHER REPLACE THE TIPM FOR OVER $1000, OR DO A FUEL RELAY BYPASS TO THE EXISTING TIPM FOR A LITTLE OVER $550. SAME EXACT PROBLEM ALL THE RECALLED DURANGO/GRAND CHEROKEES HAVE, YET THE 2012'S HAVEN'T BEEN RECALLED? WHY? VEHICLE LEFT US STRANDED MULTIPLE TIMES IN FL HEAT WITH INFANT IN CAR. *TR

10/01/2014
Components: ENGINE
Incident Date: 05/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHCT0CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000.

10/01/2014
Components: ENGINE
Incident Date: 09/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG8CC******
Summary

I WAS DRIVING APPROX. 45 PER HOUR, WHEN THE VEHICLE SEEMED TO JUST SHUT OFF IN STAGES, I WAS ABLE TO PULL INTO A PARKING LOT HOWEVER IT DID NOT WANT TO START FOR A FEW MINUTES. WHEN I HIT THE PUSH BUTTON, IT WOULD NOT START.ALSO IT HAS SINCE BEEN TURNING OVER, BUT NOT STARTING. THIS HAS BEEN AN INTERMITTENT PROBLEM, AND HAS DONE THIS UNDER ALL CONDITIONS INCLUDING WHEN IT HAS BEEN SITTING, AND AFTER IT HAS BEEN DRIVEN. *TR

09/26/2014
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG7CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE TURNING THE IGNITION KEY TO START THE VEHICLE, THE CONTACT HEARD A CLICKING NOISE AND THE ENGINE WOULD NOT START. THE CONTACT WAS ABLE TO START THE ENGINE AFTER SEVERAL ATTEMPTS. IN ADDITION, WHILE STOPPED AT A RED LIGHT, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE WIRING FOR THE FUEL PUMP RELAY INSIDE THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

09/26/2014
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG4CC******
Summary

THE ISSUE BEGAN AS I TOOK MY TRUCK IN FOR A RECALL ON THE BRAKE SYSTEM. I INFORMED THAT I WAS HAVING ISSUES WITH THE CRUISE CONTROL SYSTEM NOT FUNCTIONING. SINCE THEN THE CRUISE CONTROL ISSUE HAD A DIAGNOSTIC THAT DARCARS IS INFORMING THERE IS NOT ISSUE BUT NO REPLACEMENT OR SUGGESTIONS HAVE BEEN PRESENTED. I BEGAN HAVING PROBLEMS WITH THE PUSH START AROUND 8/1. WHEN TRYING TO START THE TRUCK IT WILL NOT TURN OVER AND EVENTUALLY WILL STALL OUT COMPLETELY. SO I ATTEMPTED TO REMOTE START WHICH WORKED FOR A COUPLE OF DAYS. SOON IT BEGAN TO CAUSE THE SAME PROBLEM. SINCE THEN I HAVE BEEN STARTING THE CAR WITH THE KEY. UNTIL 9/22, ON THAT MORNING MY SON STATED HE HEARD A HISSING SOUND FROM THE REAR DRIVER TIRE. I ALSO HEARD THIS SOUND AT APPROXIMATELY 2:15 PM. WHICH PROMPTED ME TO CALL DARCARS SERVICE CENTER BECAUSE A VANITY LIGHT RECALL WAS JUST MAILED TO US. SO I TRIED TO SCHEDULE AN APPOINTMENT. BEFORE I LEFT WORK AT 5:30 I ATTEMPTED TO UNLOCK THE DOOR AND COULD NOT WITHOUT THE KEY BEING INSERTED TO THE DOOR. THE CAR WOULD NOT CRANK. I STARTED REALIZING I WAS HAVING THE SAME NIGHTMARE AS OTHERS TIPM. THE CAR IS NOW BEING WORKED ON BUT THEY ARE CALLING THE ISSUE EVERYTHING BUT WHAT IT IS SO THAT I PURCHASE A FULL PUMP RELAY, THROTTLE BOX, AND BATTERY. COSTING ME 1400 PLUS 140 FOR ANOTHER DIAGNOSTIC PLEASE ATTACH TO P54 RECALL MULTIPLE STALLS AND NON FUNCTIONING VEHICLE. *TR

09/25/2014
Components: ENGINE
Incident Date: 09/24/2014
Crash: No
Fire: No
Summary

CAR WAS HAVING TROUBLE STARTING FOR A FEW WEEKS. THEN ONCE STARTED, WAS SPUTTERING, THEN CAR COMPLETELY STOPPED WORKING IN THE MIDDLE OF THE ROAD. TOOK TO DEALER AND WERE TOLD WE HAD A FAULTY TIPM. *TR

09/25/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2014
Crash: No
Fire: No
Summary

DURANGO CRANKS AND DOESN'T TURN OVER OR STARTS AND THEN STALLS AFTER SHORT DISTANCE. LOCAL DEALER HAS REPAIRED FUEL PUMP. RECALL PRESENTLY ONLY INCLUDES 2011'S AND SHOULD BE EXTENDED TO ALL EFFECTED YEARS. *TR

09/22/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHDT2CC******
Summary

THIS CAR DOES NOT ALWAYS START AND CAN STALL AT ANY TIME. CHRYSLER HAS RECALLED THE 2011 MODELS AS OF 2 DAYS AGO FOR A FAULTY TIPM, MY 2012 HAS THE EXACT SAME PROBLEM WITH THE EXACT SAME PART AND I AM HAVING TO PAY $1400 TO REPLACE IT. *TR

09/22/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG1CC******
Summary

WAS DRIVING DOWN THE ROAD ON THE WAY TO THE GARAGE AS THE VEHICLE HAD BEEN HAVING DIFFICULTY STARTING ON 4 OR 5 OCCASIONS OVER THE PREVIOUS DAYS. AS I WAS DRIVING DOWN THE ROAD THE VEHICLE SHUT OFF, NO GAS NOTHING. I WAS ABLE TO COAST THE VEHICLE TO A SAFE PLACE AND EVENTUALLY IT STARTED BACK UP AGAIN. TOOK THE VEHICLE THE DEALERSHIP ON 9-8-2014 AND WAS ADVISED THAT IT WAS THE RELAY FROM THE TIPM TO THE FUEL PUMP. I HAVE SINCE LEARNED THAT THERE WAS A RECALL ON 2011 MODELS FOR THIS SAME THING; BUT MY SUV IS A 2012 MODEL. I WANTED TO FILE THE COMPLAINT AS THIS IS A DANGEROUS SITUATION AND CLEARLY IT IS HAPPENING IN MODELS OTHER THAN THE 2011. THE REPAIRS WERE ALMOST $300.00 FOR A PROBLEM THAT IT SEEMS LIKE OTHER MODELS ARE HAVING JUST AS THE 2011 DURANGOS. *TR

09/19/2014
Components: ENGINE
Incident Date: 02/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG6CC******
Summary

TWICE IN EARLY FEBRUARY, 2014, THE ENGINE (V-6) STOPPED RUNNING AND THE CEL POPPED UP. THE FIRST TIME I WAS CRUISING AT 50 MPH AND THE CEL CAME ON AND THE RPM WENT TO ZERO, BUT AS I COASTED TO THE SIDE OF THE ROAD THE ENGINE RESTARTED BY ITSELF AT ABOUT 40 MPH, SO IT WAS OFF FOR LESS THAN 10-15 SECONDS. THE SECOND TIME, I WAS BACKING OUT OF A PARKING SPACE. AFTER MOVING ABOUT 6 FEET THE ENGINE DIED AND THE TACH WENT TO ZERO AND THE CEL CAME ON. I TURNED EVERYTHING OFF AND RESTARTED THE ENGINE AND CONTINUED WITH MY ERRANDS. IN BOTH INSTANCES THE ENGINE WAS AT OPERATING TEMPERATURE AND THE FUEL TANK HAD AT LEAST 10 GALLONS. THE DEALER CHECKED THE CAR BUT FOUND NO CODES TO IDENTIFY THIS PROBLEM. *TR

09/18/2014
Components: SERVICE BRAKES
Incident Date: 04/28/2014
Crash: No
Fire: No
Summary

I RECEIVED A RECALL NOTICE BACK IN MAY 2014 FOR THE BRAKE BOOSTERS #14V154000. I HAVE BEEN ON A WAITING LIST SINCE THE 1RST OF JUNE AND STILL HAVE NOT BEEN ABLE TO HAVE THIS PART REPLACED. MY DURANGO WAS LOOKED AT AND I WAS TOLD I NEED THE PART BUT STILL NO REPLACEMENT. I AM STILL ON THAT WAITING LIST FROM JUNE. WHY IS IT TAKING SO LONG TO GET THE REPLACEMENT PART? AND IF MY DURANGO IS IN NEED OF THAT PART, AT THIS RATE WILL SOMETHING HAPPEN BUT THE PART IS IN AND MY NAME COMES TO THE TOP OF THAT WAITING LIST? IN THE MEAN TIME I HAVE NOW RECEIVED ANOTHER RECALL FOR MY DURANGO, ABOUT THE SUN VISOR AND I AM TOLD THEY NEED 4 HOURS TO REPLACE THIS PART. *TR

09/15/2014
Components: AIR BAGS
Incident Date: 03/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG5CC******
Summary

THE AIRBAG LIGHT FOR THE FRONT DRIVERS AND PASSENGER AIRBAGS WAS INTERMITTENTLY TURNING ON AND OFF. WE TOOK THE VEHICLE TO A DODGE DEALERSHIP FOR SERVICE ON AUGUST 20, YET THE LIGHT WASN'T ON AT THE TIME AND WE WERE TOLD THEY WOULD NOT BE ABLE TO DIAGNOSE THE PROBLEM UNLESS THE LIGHT WAS ON. THE AIRBAG LIGHT HAS BEEN ON CONSISTENTLY OVER THE PAST MONTH, TOOK IT INTO THE SAME DODGE DEALERSHIP SERVICE DEPARTMENT, THEY SAID "CONFIRMED AIR BAG LIGHT ON FOR B1C29 LEFT SIDE SEAT THORAX SQUIB CIRCUIT OPEN. PERFORMED WIRE REPAIRS TO LEFT AIR BAG WIRE JUMPER HARNESS BETWEEN R5 AND R7." WE WERE BILLED $299.50 FOR REPAIRS. THE VEHICLE IS A 2012 MODEL AND WE FEEL THIS SHOULDN'T HAVE BEEN AN ISSUE WITH THE VEHICLE BEING 2 YEARS OLD. *TR

09/14/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDGXCC******
Summary

ON SEVERAL OCCASIONS MY 2012 DODGE DURANGO WOULD ACTED LIKE IT WAS HAVING A HARD TIME TURNING OVER WHEN I WOULD START IT. ONE TIME ALL OF MY AUXILIARY LIGHTS LIT UP AND THEN THE ENTIRE SUV CUT OFF. AFTER I HAD MY OIL CHANGED 09/08/14 MY 2012 DODGE DURANGO STARTED HAVING EVEN MORE ISSUES WITH STARTING UP . IT WOULD TAKE ME ANYWHERE FROM 3-10 TIMES TO GET IT STARTED. I HEARD A SIZZLING SOUND UNDER THE SUV AFTER I HAD PARKED IT AND GOT HOME. THE NEXT MORNING THE ENTIRE SUV WAS DEAD. MY NEIGHBOR WAS ABLE TO JUMP START IT, SO I WENT AND PURCHASED A BRAND NEW BATTERY. IT STILL HAD ISSUES STARTING, BUT AFTER SEVERAL ATTEMPTS IT WOULD FINALLY TURN OVER. IT EVEN COMPLETELY CUT OFF ON ME WHILE I WAS SITTING AT A STOP LIGHT. LAST NIGHT I HEARD THE SAME SIZZLING SOUND SOMEWHERE UNDERNEATH MY DURANGO AND THIS MORNING IT WAS COMPLETELY DEAD AGAIN. THIS TIME IT WOULDN'T EVEN TURN ON EVEN AFTER GIVING IT A JUMP. OBVIOUSLY IT'S NOT JUST ME. THIS SITUATION IS SO UNFAIR BECAUSE RIGHT NOW MY CAR DOESN'T WORK AT ALL AND THE DEALERSHIP IS ACTING AS IF THEY HAVE NO IDEA WHAT I'M TALKING ABOUT. IF I WAS ABLE TO 'EASILY' FIGURE OUT THERE IS AN OBVIOUS ISSUE THAT WE ARE ALL HAVING JUST BY DOING A SIMPLE GOOGLE SEARCH, YOU WOULD THINK THE 'EXPERTS' RESPONSIBLE FOR SELLING ME MY CAR AND WORKING ON IT WOULD KNOW TOO. INDIVIDUALS AND BIG COMPANIES WHO TAKE ADVANTAGE OF MORAL CORRECT PEOPLE ALWAYS END UP LOSING IN THE END. I HOPE THEY DO THE RESPONSIBLE THING AND RECALL THE FAULTY TIPM ASSOCIATED WITH ALL OF OUR VEHICLES WITH NO CHARGE TO US. *TR

09/12/2014
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 09/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG1CC******
Summary

2012 DODGE DURANGO CREW WITH A V6. ENGINE DIED WHILE DRIVING DOWN THE HIGHWAY. I LOST POWER STEERING AND POWER BRAKES, BUT MANAGED TO GET OUT OF TRAFFIC AND LET IT COAST TO THE SHOULDER. THE ENGINE WOULD CRANK, BUT IMMEDIATELY DIE. AFTER A FEW ATTEMPTS, THE ENGINE BEGAN RUNNING SMOOTHLY. SINCE THEN, IT WILL OCCASIONALLY NOT START (THE STARTER TURNS OVER, BUT THE ENGINE WILL NOT RUN). NO CODES ARE DISPLAYING WHEN HOOKED TO A COMPUTER. A MECHANIC TOLD ME IT WAS THE TIPM AND I WOULD HAVE TO TAKE IT TO A DEALER. AFTER LOOKING ONLINE, I FOUND MANY OTHER COMPLAINTS FOR THE SAME PROBLEM. ENGINE SEEMS TO HAVE A BETTER START RECORD IF I TURN THE KEY ON AND WAIT 2 SECONDS BEFORE STARTING VS IMMEDIATELY TRYING TO CRANK THE CAR AS SOON AS I INSERT THE KEY. REMOTE START RARELY WORKS NOW. MY MAIN CONCERN IS THE ENGINE DYING WHILE MY WIFE IS DRIVING IN HEAVY TRAFFIC (SHE IS THE PRIMARY DRIVER). TO ME, THIS IS A MUCH MORE PRESSING ISSUE THAN THE CURRENT RECALLS. *TR

09/12/2014
Components: SERVICE BRAKES
Incident Date: 09/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG9CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKE WARNING INDICATOR ILLUMINATED DURING THE FAILURE. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE DEALER ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE DUE TO THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,200.

09/11/2014
Components: SERVICE BRAKES
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG3DC******
Summary

RECEIVED A SAFETY RECALL IN MAY 2014 FOR A BRAKE BOOSTER. I HAVE CONTACTED THE DEALER ON MULTIPLE OCCASIONS BUT HAVE BEEN UNABLE TO ESTABLISH A REPLACEMENT APPOINTMENT. *TR

09/10/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG7CC******
Summary

TOTALLY INTEGRATED POWER MODULE (TIPM) - TRIED TO START MY CAR ONE MORNING AND IT WOULDN'T START. MADE SOUNDS LIKE IT WAS TRYING TO TURN OVER SO I STOPPED AND TRIED AGAIN AND IT STARTED. EACH DAY IT GOT WORSE. THEN IT HAPPENED AGAIN AT LUNCH AND AFTER WORK SO WAS HAPPENING 3 TIMES A DAY. CAR STARTED TO STALL IN THE MIDDLE OF THE STREET OR MAKE ODD SOUNDS LIKE THE ENGINE WAS REVVING UP. ALMOST GOT HIT BY A CAR WITH MY YOUNG SON IN THE CAR AND STARTED TO GET TO A POINT WHEN IT JUST DIDN'T WANT TO HARDLY START AFTER TRYING FOR 10 OR MORE MINUTES. TOOK TO THE SHOP AND AFTER WAITING FOR 3 DAYS THEY TOLD ME IT WAS THE TIPM MODULE AND WOULD COST $1281.15 TO FIX. THIS WAS JUST TODAY. I TOLD HIM I DON'T HAVE THAT KIND OF MONEY. I WENT SEARCHING ONLINE WONDERING MORE ABOUT THIS ISSUE AND COME TO FIND SO MANY PEOPLE HAVE THIS PROBLEM EVEN A CLASS ACTION SUIT HAS BEEN FILED. THIS ISSUE IS DANGEROUS. TO STALL IN THE MIDDLE OF A STREET FOR NO REASON AND THEN NOT BE ABLE TO GET YOUR CAR STARTED AGAIN IS BEYOND SCARY. WHEN THIS MANY PEOPLE HAVE THE SAME PROBLEM WITH THE SAME MODULE SOMETHING HAS TO BE DONE. EVEN SOMEONE IN MY OWN CITY HAD TO WAIT FOR THE PART ON BACK ORDER. A RECALL MUST BE DONE BEFORE SOMEONE IS HURT OR KILLED, PLEASE! *TR

09/08/2014
Components: SERVICE BRAKES
Incident Date: 09/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJEG1CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V15400 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/06/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHEG6CC******
Summary

CHECK ENGINE LIGHT CAME ON SATURDAY, AUGUST 30, 2014. TOOK CAR TO THE DODGE DEALER AND WAS TOLD ON FRIDAY, SEPTEMBER 5, 2014 THAT THE ISSUE WAS A FAULTY AIR IN TAKE SENSOR. ON SATURDAY, SEPTEMBER 6, 2014 THE AIR INTAKE SENSOR WAS REPLACED. DEALERSHIP WAS GETTING READY TO DRIVE THE VEHICLE 30 MILES TO ALLOW THE SYSTEM TO RESET WHEN THEY DISCOVERED THE PROBLEM WAS WITH THE TIPM (COMPUTER SYSTEM WHICH IS THE BRAINS OF THE VEHICLE). THE FAULTY TIPM IS PREVENTING THE FUEL INJECTOR TO FUNCTION PROPERLY AT START UP SO THAT THE VEHICLE STALLS AND FAILS TO START. AFTER SEVERAL ATTEMPTS THE VEHICLE WILL START BUT IF LEFT IDLE WILL STALL AND ENGINE CUTS OFF. *TR

09/04/2014
Components: SERVICE BRAKES
Incident Date: 09/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG2CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/03/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 1CSDJET3CC1******
Summary

2012 DODGE DURANGO, 5.7. HEMI, KEYLESS START, AUTO TRANSMISSION. SINCE VEHICLE WAS RELATIVELY NEW, WOULD OCCASIONALLY NOT START, STARTER WOULD ENGAGE, BUT TO IGNITION. WITHIN THE LAST 2 MONTHS HAS GOTTEN WORSE, NOW APPROXIMATELY 70% OF THE TIME, VEHICLE WILL NOT START USING THE PUSH TO START. IF LOCK THE VEHICLE AND USE REMOTE START FROM THE KEY FOB, WILL 95% OF TIME START. MUST THEN UNLOCK THE VEHICLE AND PRESS THE PUSH TO START BUTTON. SOMETIMES THE ENGINE WILL AT THIS POINT RUN ROUGH AND STALL. MUST THEN REPEAT THE PROCESS. RARELY THE KEY WILL NOT BE DETECTED WHILE IN THE VEHICLE. EITHER KEY FOB IS THE SAME AND THEY HAVE NEW CR2032 BATTERIES IN THEM. TIPM IS AT FAULT. VEHICLE NOW HAS APPROXIMATELY 57,000 MILES ON IT. *TR

09/01/2014
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 11/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHCT3CC******
Summary

THE TOTALLY INTEGRATED MODULAR ENGINE (TIME) HAS HAD MANY PROBLEMS SINCE THE PURCHASE OF THE 2012 DODGE DURANGO. THE SUV HAS STOPPED DEAD WHILE IN DRIVE ON INTERSTATE 95. THE PANEL LIGHTS HAS ALL COME ON ALL AT ONCE WHILE DRIVING. THE ENGINE HAS STALLED AND WOULD NOT RESTART SEVERAL TIMES LATE AT NIGHT. THE EXTERIOR LIGHTS HAS GONE OFF COMPLETELY AT NIGHT WITHOUT PANEL LIGHT NOTIFICATION. THE FOG LIGHTS WILL NOT WORK AT ALL TIMES. THE RADIO AT TIMES WILL NOT PAY. THE PUSH START BUTTON WILL NOT ALWAYS START THE VEHICLE. THE ENGINE PERMITS A FOUL ORDER AT TIMES. THE ENGINE HAS GONE FROM AUTOMATIC TO MANUAL DRIVE WITHOUT PLACEMENT IN MANUAL. THE BRAKE PEDAL WILL NOT COME BACK AFTER BEING PUSHED TO THE FLOOR. THE MOTHER BOARD HAS HAD TO BE REPLACED. THE ENTIRE ELECTRICAL SYSTEM HAS SHUT DOWN - VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. I HAVE BEEN GIVEN A RENTAL CAR 4 TIMES FOR AN APPROXIMATE TOTAL OF 30 DAYS TO TRY TO RECTIFY THE PROBLEMS. I HAVE 4 RECALLS FOR VARIOUS ISSUES AND NONE HAVE BEEN FIXED DUE TO PARTS ARE NOT READILY AVAILABLE. RECALL ID'S - APRIL 2014 SERVICE BRAKES AND BRAKES HYDRAULIC ANTI-LOCK #102663, #102664, #102298 AND JULY 2014 105085 - ELECTRICAL SYSTEM WIRING. THERE ARE SEVERAL CLASS ACTION LAWSUITS AGAINST THE CHRYSLER GROUP, LLC FOR THE 2012 DODGE DURANGO. I NO LONGER FEEL SAFE IN THIS VEHICLE, I CAN POSSIBLY CAUSE AN ACCIDENT OR SOMEONE CAN HIT ME WITH ALL THE PROBLEMS AND POTENTIALLY HURT MYSELF OR OTHERS WITH ALL THE RECALLS AND ENGINE PROBLEMS. *TR

08/30/2014
Components: SERVICE BRAKES
Incident Date: 08/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG2CC******
Summary

I RECEIVED A RECALL NOTICE FOR A BRAKE ISSUE IN MAY OF 2014 AND EVERY TIME I TAKE IT TO THE DEALERSHIP THEY CLAIM THEY CAN NOT GET THE PART TO COMPLETE THE REPAIR. IT HAS BEEN THREE MONTHS NOW WITH NO REPAIR AND IT IS A SAFETY ISSUE. *TR

08/29/2014
Components: SERVICE BRAKES
Incident Date: 05/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT9CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER COULD NOT REPAIR THE VEHICLE FOR FOUR MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/27/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG2CC******
Summary

VEHICLE FAILED TO START. POSSIBLY RUINED THE BATTERY. *TR

08/26/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG1CC******
Summary

2012 DODGE DURANGO CREW V6 TIPM PROBLEM. VEHICLE IS STARTING TO SHOW SIGNS OF A FAULTY/FAILING TIPM AS MANY OTHERS ARE AND RECALL SHOULD BE ISSUED BY CHRYSLER AS THIS IS A KNOWN PROBLEM THAT HAS OCCURRED IN THE PAST. THIS FAILURE CAN CAUSE THE AIRBAGS NOT TO DEPLOY WHEN NEEDED AND CAN CAUSE THE VEHICLE TO STALL WITHOUT WARNING POSSIBLE CAUSING A TRAFFIC ACCIDENT. THE VEHICLE IS CURRENTLY HAVING A HARD TIME STARTING AS NO POWER IS BEING FED TO THE FUEL PUMP. *TR

08/25/2014
Components: ENGINE
Incident Date: 06/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT4CC******
Summary

PUSH START BUTTON, CAR GURGLES, SPITS AND SPUTTERS. TOLD TO TRY TO DRIVE VEHICLE BECAUSE THEY NEED A CODE. PUT CAR INTO GEAR INSTANTLY DIED. NOW AT DEALERSHIP, COULD NOT REPLICATE THE PROBLEM ONE MONTH AGO, HAS HAD IT FOR TWO DAYS BEFORE IT DIED ON THEM. ORDERING A NEW TIPM AFTER WE FOUND ONLINE THE SAME ISSUE WITH MULTIPLE CHRYSLER/DODGE VEHICLES! *TR

08/21/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG6CC******
Summary

I HAVE BEEN TOLD THAT THE TIPM IS DEFECTIVE. THE CAR WILL CRANK AND NOT START. THE CAR SAYS THAT IS RUNNING AND IS NOT. IT HAS SHUT OFF WHILE I WAS DRIVING. *TR

08/12/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG3CC******
Summary

AIRBAG LIGHT, THEN LOSS OF POWER. HARD TO CRANK AND WILL LOSE POWER WHILE DRIVING. *TR

08/07/2014
Components: SERVICE BRAKES
Incident Date: 08/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHET4CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/05/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDGXCC******
Summary

ON SEVERAL OCCASIONS UPON PULLING OUT IN TO TRAFFIC THE VEHICLE EITHER STOPPED ACCELERATING OR WOULD NOT ACCELERATE AT ALL. THIS HAS ALSO HAPPENED ON A FEW OCCASIONS ATTEMPTING TO PASS ANOTHER VEHICLE. UPON PULLING OUT TO PASS THE VEHICLE WOULD NOT ACCELERATE. THIS IS A VERY UNSAFE PROBLEM THAT HAS CAUSED MY FAMILY TO NEARLY GET T-BONED AFTER PULLING OUT INTO TRAFFIC. OTHER OWNERS SEEM TO HAVE SIMILAR SYMPTOMS WHICH EVENTUALLY GET TRACED BACK TO A FAULTY CYLINDER HEAD. REGARDLESS OF HOW MANY TIMES THE VEHICLES IS SENT IN FOR SERVICE NOTHING IS DONE ABOUT IT UNTIL THE CHECK ENGINE LIGHT SHOWS A TROUBLE CODE. CHRYSLER HAS BEEN AWARE OF THIS PROBLEM SINCE THE MIDDLE OF 2012 BUT HAS REFUSED TO ISSUE A RECALL. *TR

08/01/2014
Components: SERVICE BRAKES
Incident Date: 06/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHEG2CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE OT PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/01/2014
Components: SERVICE BRAKES
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG9CC******
Summary

THERE HAS NOT BEEN AN INCIDENT YET - MY ISSUE IS: THERE HAS BEEN A RECALL FOR THE BRAKE BOOSTER BUT THE DEALER IS TELLING ME THAT DODGE IS NOT SENDING THE PARTS NEEDED TO FIX THE PROBLEM.APPARENTLY THE BRAKES COULD POSSIBLY FREEZE AND FAIL. I CALLED THE DEALER 7/1/2014 AND WAS "PUT ON THE LIST" FOR THE PART TO BE REPLACED. I CALLED TODAY, 8/1/2014, AND WAS TOLD I WAS ON THE LIST BUT THERE WAS ALMOST 50 OTHERS IN FRONT OF ME AND THAT DODGE WAS ONLY SENDING 2 OR 3 PARTS A MONTH AND HAD RESTRICTED THE PART SO IT COULDN'T BE ORDERED. AT THIS RATE, IT WILL BE THE END OF THE YEAR BEFORE MY CAR IS FIXED. ALTHOUGH IT IS AUG. NOW, IT WILL GET COLD SOON AND I HAVE 3 CHILDREN THAT I CHAUFFEUR AROUND. I WOULD HATE FOR ONE OF THEM TO BE INJURED BECAUSE THE BRAKES FAIL AND WOULD ALSO HATE TO FILE A LAWSUIT OVER A KNOWN ISSUE THAT DODGE SEEMS TO BE DRAGGING THEIR FEET OVER. IS THERE ANYWAY TO EXPEDITE THE PROCESS SO THE CAR CAN BE FIXED BEFORE WINTER? *TR

07/28/2014
Components: SERVICE BRAKES
Incident Date: 06/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG5CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/28/2014
Components: AIR BAGS
Incident Date: 06/29/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4SDJCT6CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIRBAGS DID NOT DEPLOY. THERE WAS 1 INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS COMPLETELY DESTROYED. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

07/28/2014
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHET0CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/23/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHCT6CC******
Summary

I HAVE A 2012 DODGE DURANGE RT. WHEN PARKED AT A GAS STATION, TRIED TO TURN ENGINE ON WITH PUSH START SWITCH AND ENGINE DOES NOT START. WHEN PUSHING START SWITCH AGAIN IT MAKES THE SOUND LIKE THE ENGINE IS TRYING TO TURN OVER BUT DOES NOTHING. IN ORDER TO GET THE ENGINE TO STOP FROM MAKING THE TURN OVER NOISE I HAVE TO MOVE FROM PARK TO IN GEAR. THEN I RECEIVE THE "IGNITION OR ACCESSORY ON" MESSAGE. IN ORDER TO GET THE MESSAGE CLEAR I HAVE TO TURN OFF VEHICLE WITHOUT PRESSING THE BRAKE. THIS PUTS THE ENGINE INTO THE OFF MODE AND I HAVE TO START THE PROCESS TO GET THE CAR TO START ALL OVER AGAIN. THIS HAS HAPPENED MULTIPLE OCCASIONS AND I HAVE VIDEO TO SHOW THE DEFECT. I HAVE DONE RESEARCH AND READ THIS ISSUE WITH MANY PEOPLE SAYING IT IS THE TIPM DEFECT. ALSO, WHEN USING MY RIGHT BLINKER INSTEAD OF THE FRONT BLINKER WORKING MY FOG LIGHTS FLASH. FOR THE VEHICLE TO NOT START OR STALL IS A BIG SAFETY CONCERN AND LIABILITY. *TR

07/15/2014
Components: SERVICE BRAKES
Incident Date: 07/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHETXCC******
Summary

THIS VEHICLE WAS RECALLED THROUGH NHTSA. WHEN I CALLED FOR A SERVICE APPOINTMENT THEY STATED THAT THERE WERE NO PARTS AVAILABLE FOR THE RECALL. THEY EXPLAINED THAT CHRYSLER WAS AWARE OF THIS SHORTAGE AND RECALL PROBLEM, THE COMPANY WAS UNIVERSITY DODGE IN DAVIE, FLORIDA. I AM ABOUT TO EMBARK ON A 2000 MILE TRIP WITH MY 2 GRANDCHILDREN. WHEN I EXPLAINED THIS TO THE SERVICE MANAGER, MANNY, HE SAID DON'T WORRY ABOUT IT . WE ARE IN FLORIDA AND THIS REALLY DOESN'T CONCERN US.YOU WILL BE FINE. *TR

07/15/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG2CC******
Summary

TIPM FAILED. TOOK OVER A WEEK TO ORDER PART. CAR IS UNSAFE DUE TO THIS MALFUNCTION. *TR

07/02/2014
Components: SERVICE BRAKES
Incident Date: 07/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDTXCC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE RECALL HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/01/2014
Components: SERVICE BRAKES
Incident Date: 06/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG0CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/29/2014
Components: POWER TRAIN
Incident Date: 06/20/2014
Crash: No
Fire: No
Summary

AFTER BACKING OUT OF PARKING SPACE PUT VEHICLE IN DRIVE. UPON PLACING MY FOOT ON ACCELERATOR I NOTED THAT VEHICLE BARELY MOVED. LOOKED TO SEE IF VEHICLE WAS IN DRIVE. DISPLAY READ 4. ATTEMPTED SEVERAL TIMES TO PUT VEHICLE IN DRIVE WITHOUT SUCCESS. HAD TO PUT VEHICLE IN PARK, TURN ENGINE OFF AND THE RESTART. THIS WAS THE FIRST TIME THIS HAS OCCURRED. VEHICLE AT DEALER NOW. THIS INCIDENT OCCURRED 1 DAY AFTER I NOTED VEHICLE WAS NOT SHIFTING INTO GEAR WHEN PLACED IN DRIVE OR REVERSE. WOULD HAVE TO WAIT, AFTER MOVING GEARSHIFT, BEFORE TRANSMISSION WOULD ACTUALLY SHIFT TO DRIVE OR REVERSE. AT ONE POINT I PLACED FOOT ON ACCELERATOR WHEN TRANSMISSION HAD NOT SHIFTED AND VEHICLE LURCHED BACKWARDS. *TR

06/27/2014
Components: SERVICE BRAKES
Incident Date: 06/27/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4RDJEG3CC******
Summary

WHILE APPLYING THE BRAKES, ADDITIONAL PRESSURE WAS REQUIRED IN ORDER TO ATTEMPT TO STOP. THIS HAS HAPPENED IN COLD WEATHER BUT NOW HAS ALSO HAPPENED IN SUMMER. THE BRAKES FAILED TO COMPLETELY SLOW THE VEHICLE AND A CRASH OCCURRED AT SLOW SPEED. *TR

06/17/2014
Components: SERVICE BRAKES
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT6CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKE , SERVICE BRAKES, HYDRAULIC) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/16/2014
Components: SERVICE BRAKES
Incident Date: 06/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT0CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 14V154000 (SERVICE BRAKE , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE A DATE OF WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THERE WERE NO FAILURES AT THIS TIME.

06/11/2014
Components: ENGINE
Incident Date: 05/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET8CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

06/06/2014
Components: SERVICE BRAKES
Incident Date: 05/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDGXCC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO.THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART WAS UNAVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/04/2014
Components: SERVICE BRAKES
Incident Date: 03/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG2CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT HE WAS NOTIFIED THAT THE PARTS WERE NOT AVAILABLE AS A RESULT THE RECALL REPAIRS WERE UNABLE TO BE PERFORMED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THERE WERE NO FAILURES.

06/02/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG7CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED FOLLOWING THE ILLUMINATION OF THE NO KEY WARNING MESSAGE. THE VEHICLE WAS RESTARTED AND PROCEEDED NORMALLY. THE CONTACT INDICATED THAT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 50,000.

05/28/2014
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
Incident Date: 11/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJEG4CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE AND ABNORMAL FORCE WAS NEEDED FOR THE VEHICLE TO COME TO A COMPLETE STOP. IN ADDITION, THE BRAKE LIGHTS ILLUMINATED WHEN THE BRAKES WERE NOT APPLIED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE IT WAS REPAIRED TWICE BUT THE FAILURE RECURRED. THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) HOWEVER THE PARTS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

05/20/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/09/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4SDJCT9CC******
Summary

OUR 2012 DODGE DURANGO R/T WAS PURCHASED BRAND NEW AS A REPLACEMENT FOR LEMON LAW BUY BACK OF OUR 2009 DODGE JOURNEY. THE DURANGO IS PLAGUED WITH DESIGN FLAWS. THE MOST OBVIOUS IS THE TIPM TOTAL INTEGRATED MODULE. THE FAILURE OF THIS MODULE RESULTING IN OUR VEHICLE CATCHING FIRE. THE VEHICLE CRANKS BUT DOES NOT START AT TIMES, OTHER TIMES WHEN IT STARTS IT DIES IN THE STREET. WHILE TAKING IT TO THE DEALERSHIP FOR REPAIRS THEY WOULD NOT REPAIR IT AND ANOTHER DEALER DENIED THE REPAIRS. THE ONLY LOANER I WAS PLACED IN WAS A BRAND NEW DURANGO WITH THE PLASTIC STILL COVERING THE SEATS, FLOOR ETC. THE BRAND NEW LOANER ALSO CONTAINED A FAULTY TIPM. WE DIDN'T EVEN HAVE THE LOANER A DAY BECAUSE THE LIGHTS WERE BRIGHT LIGHTING EVERYONE, ALARM WAS GOING OFF DRIVING DOWN THE ROAD, RADIO WAS CRACKLING, THE INSTRUMENT PANEL WAS FLASHING. OUR DURANGO CONTAINS ALL OF THESE ISSUES; LEFT AND RIGHT REAR TAIL LIGHT ASSEMBLIES ARE DEAD, BOTH FRONT STRUTS ARE BLOWN LEAKING, SPRAYING FLUID UNDER THE VEHICLE ONTO THE FRAME AND BRAKE(S), LINE(S), TRANSMISSIONS IS LEAKING, HIGH ENGINE OIL CONSUMPTION. OUR DURANGO IS STILL UNDER FACTORY WARRANTY, PLUS A PLATINUM EXTENDED WARRANTY. WHILE OUR VEHICLE IS COVERED UNDER AN EXTENDED WARRANTY THEY WILL NOT PAY FOR A RENTAL CAR BECAUSE THE TIPM IS NATIONAL BACKORDERED PART. PLEASE.... YOU HAVE TO RECALL THIS VEHICLE BEFORE OTHERS ARE INJURED OR KILLED! *TR

04/10/2014
Components: POWER TRAIN
Incident Date: 06/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT2CC******
Summary

I HAVE HAD AN INTERMITTENT TRANSMISSION/ELECTRONIC MALFUNCTION. AFTER STARTING THE VEHICLE AND MOVING THE SHIFT LEVER FROM "P" (PARK) TO "D" (DRIVE) THE NUMERAL "4" IS DISPLAYED IN THE EVIC (ELECTRONIC VEHICLE INFORMATION CENTER) WHERE ONE WOULD EXPECT TO SEE THE LETTER "D". AT THIS POINT WHEN THE ACCELERATOR IS PUSHED THE VEHICLE MOVES FORWARD BUT WITH A DISTINCT LACK OF POWER. WHEN MOVING THE SHIFT LEVER TO THE LEFT -- THE ERS (ELECTRONIC RANGE SELECT) FUNCTION OF THE SHIFT LEVER IN NON-FUNCTIONING -- THE VEHICLE STAYS IN 4TH GEAR AND THE NUMERAL IN THE EVIC WINDOW IS STILL "4". THE VEHICLE IS "STUCK" IN 4TH GEAR. THE ONLY WAY TO RETURN THE VEHICLE TO "NORMAL" FUNCTION IS TO TURN IT OFF AND RESTART THE ENGINE. UPON RESTART THE PROBLEM HAS NEVER REPEATED ITSELF. THE INCIDENT HAS HAPPENED NUMEROUS TIMES AND HAS BEEN DOCUMENTED (VIDEO USING AN IPHONE) ON 4 SEPARATE OCCASIONS. I HAVE TAKEN THE VEHICLE TO THE SERVICE DEPARTMENT OF THE DEALER WHERE I PURCHASED IT SEVERAL TIMES, AND ON EACH OCCASION DIFFERENT "FIXES" HAVE BEEN ATTEMPTED. THE "MALFUNCTION" HAPPENED AGAIN ON APRIL 9TH, 2014, THE MOST RECENT OCCURRENCE. *TR

04/10/2014
Components: SERVICE BRAKES
Incident Date: 01/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAGXCC******
Summary

DRIVING IN FREEZING WEATHER AT APPROXIMATELY 35-40 MPH. I WENT TO BRAKE, & BRAKES FELT HARD, PEDAL WOULD NOT DEPRESS COMPLETELY, & COMING TO S STOP WAS DIFFICULT & TOOK MORE TIME THAN USUAL. TOOK CAR TO AUTO SHOP NEARBY & THEY DIAGNOSED WITH FAILED BRAKE BOOSTER. HAD CAR TOWED TO CHRYSLER DEALER AS IT WAS DANGEROUS TO DRIVE DUE TO THE LOSS OF BRAKE POWER, IN WHICH IT REMAINED THERE FOR 3 WEEKS DUE TO BOOSTER PART "BEING ON BACK ORDER". SINCE THIS BOOSTER WAS ON BACK ORDER, I ASKED CHRYSLER IF THIS HAS BEEN A COMMON PROBLEM WITH DURANGOS & WAS TOLD NO. THEY TOLD ME THAT SINCE MY VEHICLE WAS OVER THE WARRANTY IN MILEAGE (APPROX 40,000), THE REPAIR WAS NOT COVERED, HOWEVER, THEY GAVE ME DISCOUNT. I'VE READ THE REPORTS & LETTERS ISSUED RELATING TO THIS RECALL IN WHICH THEY STATED THERE IS "NO LOSS IN BRAKING" HOWEVER, THIS WAS UNTRUE IN MY CASE. HAD I BEEN DRIVING ON HIGHWAY WHEN THIS OCCURRED, I WOULD HAVE BEEN IN TROUBLE WITH BRAKING, AS THERE WAS A DEFINITE DECREASE IN BRAKING BY APPROXIMATELY 50%. I CALLED CHRYSLER REGARDING REIMBURSEMENT FOR THIS RECALL, & CHRYSLER WILL NOT ISSUE A REFUND ON WHAT I PAID TO HAVE BRAKE BOOSTER REPLACED AT THIS TIME, STATING TO ME THAT "THIS RECALL DOESN'T AFFECT MY VEHICLE", WHEN IN FACT, THIS RECALL SHOULD HAVE OCCURRED SOONER THAN NOW TO KEEP ME SAFE. I HAVE READ IN THE REPORTS THAT THIS ISSUE WAS IDENTIFIED LAST YEAR. I CONSIDER MYSELF LUCKY TO NOT HAVE BEEN DRIVING AT A HIGH SPEED WHEN THIS OCCURRED. *TR

04/09/2014
Components: SERVICE BRAKES
Incident Date: 04/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG9CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHEN STOPPING THE VEHICLE, THE BRAKES WOULD PULSATE AND ENGAGE AN ABRUPT STOP. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR DIAGNOSIS OF THE FAILURE. THE MANUFACTURE WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 56,000.

04/04/2014
Components: EXTERIOR LIGHTING
Incident Date: 11/15/2012
Crash: No
Fire: No
Summary

AUTOMATIC HEADLIGHTS WILL SHUT OFF UNPREDICTABLY AT NIGHT, REQUIRING THE DRIVER TO REACH DOWN AND TURN THE HEADLIGHTS ON MANUALLY. POTENTIALLY VERY DANGEROUS AS IT IS A DISTRACTION TO THE DRIVER EVEN IF HE KNOWS WHERE THE LIGHT SWITCH IS. VERY DANGEROUS IF YOU ARE DRIVING IN THE DARK AND DO NOT KNOW WHERE YOUR HEADLIGHT SWITCH IS. THIS PROBLEM HAS HAPPENED AT LEAST 20 TIMES. *TR

04/03/2014
Components: SERVICE BRAKES
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET5CC******
Summary

THE BRAKE PEDAL GOT STUCK AND I THINK THE POWER BOOSTER WAS NOT FUNCTIONING AS THE PEDAL WAS PETRIFIED, *TR

03/27/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT2CC******
Summary

I WAS SETTING AT A TRAFFIC LIGHT WHEN MY HEADLIGHTS CAME ON AND ALL DASH LIGHTS WENT OUT,ANOTHER OCCASION PARKED AND MAP LIGHT CAME ON AND WOULD NOT SHUT OFF ALSO DASH LIGHTS WENT OUT THIS IS HAPPENING TO OFTEN I HAVE HAD IT IN THE DEALER WITH NO LUCK I WILL NOT DRIVE THIS VEHICLE AT NIGHT BECAUSE TO ME IT IS UNSAFE.THIS HAS HAPPENED FIVE TIMES. *TR

03/22/2014
Components: STEERING
Incident Date: 03/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG9CC******
Summary

HEARD FROM A FRIEND WITH A 2011 DURANGO THAT THEY HAD LOW POWER STEERING FLUID WHEN THEY HAD THEIR MAINTENANCE CHECK UP. I HAD BEEN HEARING A MILD GRINDING NOISE WHEN I WOULD MOVE MY STEERING WHEEL AT TIMES SO I TOOK IT IN TO HAVE IT CHECKED. SURE ENOUGH, THE POWER STEERING FLUID LEVEL WAS AT A VERY LOW LEVEL. THEY HAD TO PUT SOME IN AND THEN SCHEDULE AN APPOINTMENT TO COME BACK AND LOOK FOR A LEAK. CAME BACK, FOUND NO LEAK AND BLAMED IT ON THE MANUFACTURER FOR HAVING AN AIR BUBBLE OR SOMETHING. FRIEND WAS RIGHT. I GUESS IT IS COMMON. CHECK YOUR POWER STEERING FLUID LEVELS! *TR

02/14/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET5CC******
Summary

ON JAN 24TH AND ON FEB 7TH, THE DODGE DURANGO DID NOT START AND WAS TOWED VIA ROADSIDE ASSISTANCE TO THE 5 TOWNS CHRYSLER DEALERSHIP FOR REPAIRS THAT COST UNNECESSARY 1200.00. AN EXTERNAL FUEL PUMP RELAY WAS INSTALLED BY THE DEALER. THIS IS A S A RESULT OF AN INADEQUATE, FAULTY AND DEFECTIVE THE FUEL PUMP RELAY WHICH CAUSED THE CAR TO STOP RUNNING. THIS CAN CAUSE ACCIDENTS AND LOSS OF LIVES. *TR

02/04/2014
Components: SERVICE BRAKES
Incident Date: 01/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT3CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE BRAKE TOOK LONGER TO ENGAGE DURING COLD WEATHER AND THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DEALER UPDATED THE BRAKE COMPUTER INTERLOCK SYSTEM AND THE FAILURE WAS CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 20,000. UPDATED 2/27/14*CN UPDATED 3/6/2014 *JS UPDATED 03/07/14

02/02/2014
Components: SERVICE BRAKES
Incident Date: 01/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG6CC******
Summary

PULLING CAR OUT OF DRIVEWAY HEADING DOWN THE STREET. APPROACHING THE STOP SIGN ATTEMPTED TO BRAKE AND THE CAR HAD COMPLETE BRAKE FAILURE; THEREFORE, I WAITED UNTIL THE CAR ROLLED TO A STOP. TOOK THE CAR TO THE DODGE DEALERSHIP ADVISING WHAT TOOK PLACE. THEY INSPECTED THE CAR AND SAID THERE WERE NO ISSUES WITH THE CAR OR BRAKING SYSTEM. I WAS GIVEN BACK MY CAR AND I DROVE HOME, BRAKES WORKED. THE NEXT DAY, THE SAME ISSUE OCCURRED; I PULLED OUT OF MY DRIVEWAY HEADING DOWN THE STREET. APPROACHING THE STOP SIGN ATTEMPTED TO BRAKE AND AGAIN HAD COMPLETE BRAKE FAILURE. I TOOK THE CAR BACK TO THE DODGE DEALERSHIP, THEY INSPECTED AGAIN AND SAID MY MASTER CYLINDER WAS DEFECTED, ALONG WITH THE BRAKE POWER BOOSTER. THEY ADVISED ME THE PARTS WERE NOT BEING MANUFACTURED AT THIS TIME. I CONTACTED DODGE CORPORATION TO INQUIRE ON THIS MATTER, CONCERNED THAT THIS MAY BE A RECALL OR THAT THERE IS MAJOR ISSUE WITH DODGE DURANGO BRAKING SYSTEMS AND WAS TOLD BY [XXX] THAT THE PART WAS BEING MADE BUT DID NOT KNOW WHEN IT WOULD SHIP. SHE ALSO DID NOT HAVE ANY OTHER INFORMATION TO PROVIDE AS TO OTHER BRAKE ISSUES WITH DODGE DURANGO AND OR RECALL. I FELT A RESPONSIBILITY TO REPORT THIS TO YOU DUE TO THE SEVERE SAFETY ISSUE OF DODGE DURANGO'S ON THE ROAD THAT MAY ENCOUNTER COMPLETE BRAKE FAILURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

01/31/2014
Components: ENGINE
Incident Date: 12/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET8CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE AT A STOP LIGHT AND WHILE MAKING A TURN. THE CONTACT ALSO STATED THAT THE CENTRAL COMPUTER WAS REPLACED DUE TO THE ENGINE FAILING TO START; HOWEVER, THE REPAIR CAUSED THE VEHICLE TO STALL. THE DEALER PERFORMED A DIAGNOSTIC TEST THAT WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 36,848. UPDATED 03/31/14*LJ THE DEALER REPLACED THE CENTER COMPUTER AND SO FAR, THE STALLING HAS NOT RETURNED. UPDATED 04/01/14

01/28/2014
Components: ENGINE
Incident Date: 01/24/2014
Crash: No
Fire: No
Summary

I HAVE HAD MY VEHICLE FOR A LITTLE LESS THAN TWO YEARS. AND MY RADIATOR HAS HAD A HOLE IN IT. AND I HAVE SEVERAL MAJOR MECHANICAL ISSUES THAT ARE NOT A PART OF REGULAR SCHEDULED MAINTENANCE. *TR

01/20/2014
Components: EXTERIOR LIGHTING
Incident Date: 12/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG8CC******
Summary

I NORMALLY DRIVE W/THE HEADLIGHTS IN THE AUTO ON POSITION AND ALL OF THE SUDDEN THE HEADLIGHTS AND MY DASH LIGHT TURNED OFF, WHEN I SWITCHED TO MANUALLY TURN THEM ON THEY CAME ON. THIS HAS BEEN HAPPENING INTERMITTENTLY BUT I HAVE NOT YET CONTACTED THE DEALER. *TR

01/11/2014
Components: STEERING
Incident Date: 12/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG1CC******
Summary

LEASED 2012 DURANGO ON 12/28/11. AT 9353 MILES ON 12/7/12 THE POWER STEERING SYSTEM RUPTURED WHILE MAKING A TURN INTO A PARKING LOT. POWER STEERING FLUID COVERED ENGINE AND ENGINE COMPARTMENT. COMPLETE FAILURE OF ALL POWER STEERING, VEHICLE WAS VERY DIFFICULT TO MANEUVER TO A SAFE SPOT OUT OF TRAFFIC. VEHICLE HAD TO BE FLATBED TO DEALER. DODGE SERVICE STATED THAT A FITTING ON A HOSE HAD BROKEN OR FALLEN OFF. IT WAS REPAIRED. AT 21,922 MILES ON 1/09/13 ONCE AGAIN AS I PULLED OUT OF TRAFFIC INTO A SHOPPING CENTER THE SAME THING HAPPENED AGAIN. COMPLETE FAILURE OF ALL POWER STEERING, FLATBED TO DODGE DEALER AND AM TOLD THAT ALL HOSES AND PUMP ASSEMBLY NEED TO BE REPLACED. I UNDERSTAND SOMETHING HAPPENING ONCE. TWICE IS A ISSUE. CONTACTED DODGE AND WAS TOLD THERE ARE NO OTHER REPORTS OF THIS. AFTER A LITTLE SEARCHING DODGE CUSTOMER SERVICE REP SAID THERE HAVE BEEN REPORTS OF SOMETHING LIKE THIS ON SOME 2012 JEEPS. *TR

11/10/2013
Components: ENGINE
Incident Date: 01/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG5CC******
Summary

THE VEHICLE WAS PURCHASED USED WITH APPROXIMATELY 19,000 MILES. CURRENT MILEAGE IS 37,705. DURING ABOUT 1/3 OF ALL ENGINE STARTS, HOT AND COLD, THE ENGINE WILL RUN BRIEFLY (LESS THAN 5 SECONDS) AND THEN STALL. THE ENGINE WILL USUALLY START AND RUN ON THE SECOND TRY BUT SOMETIMES WILL NOT START UNTIL THE THIRD TRY. THE VEHICLE WAS INSPECTED AT APPROXIMATELY 30,000 MILES BY THE LOCAL CHRYSLER DEALERSHIP IN CATHEDRAL CITY, CA, WHICH REPORTED THEY COULD NOT DUPLICATE THE PROBLEM. *TR

10/14/2013
Components: ELECTRICAL SYSTEM
Incident Date: 10/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG8CC******
Summary

THERE HAS BEEN MORE THAN ONE INCIDENT DATE ON THIS ISSUE. I JUST ENTERED THE LAST TIME IT HAS HAPPENED. WHEN GOING TO START MY VEHICLE IT STARTS, THAN AUTOMATICALLY STALLS. I HAVE HAD THIS HAPPEN OVER 6 TIMES IN THE LAST 2 MONTHS. I HAVE READ COUNTLESS REPORTS OF OTHER CHRYSLER VEHICLES HAVING THIS SAME ISSUE...WITH THE TIPM. HOW THERE IS A NATIONAL BACK ORDER AND PEOPLE'S CARS HAVE BEEN IN SHOPS FOR OVER A MONTH. CHRYSLER NEEDS TO ISSUE A RECALL AND GET THIS PROBLEM FIXED! *TR

09/24/2013
Components: ENGINE
Incident Date: 09/10/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

06/24/2013
Components: POWER TRAIN
Incident Date: 07/01/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 23 MPH, THE VEHICLE FAILED TO SHIFT GEARS AND ACCELERATE. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100. THE CURRENT MILEAGE WAS 14,000.

04/03/2013
Components: UNKNOWN OR OTHER
Incident Date: 03/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHCT2CC******
Summary

ON NUMEROUS OCCASIONS WHEN I GET IN THE VEHICLE TO START IT, VIA PUSH BUTTON START, THE VEHICLE WILL START AN IMMEDIATELY SHUT DOWN. ATTEMPTS TO RESTART THE VEHICLE RESULT IN A 15-30 SECOND REPETITIVE START LOOP WITHOUT THE VEHICLE STARTING, AT WHICH POINT A RED LIGHT WILL BEGIN BLINKING ON THE CENTER CONSOLE. TYPICALLY THE VEHICLE HAS TO REST FOR APPROXIMATELY TWO MINUTES BEFORE ATTEMPTING A RESTART, SOME OF WHICH ARE SUCCESSFUL AND SOME ARE NOT. THE VEHICLE IS ALSO TAKING UP TO 10 SECONDS TO SHUT DOWN ONCE THE PUSH BUTTON IS DEPRESSED TO TURN OF THE VEHICLE. THIS IS BEGINNING TO BECOME A REAL SAFETY CONCERN AS IN AN EMERGENCY I CANNOT TRUST THAT I CAN SHUT DOWN THE ENGINE. *TR

02/13/2013
Components: SERVICE BRAKES
Incident Date: 02/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET6CC******
Summary

BRAKING SYSTEM VACUUM BOOST IS LEAKING OVER A SHORT PERIOD OF TIME (TYPICALLY 8 HOURS). PEDAL FEEL IS FIRM AFTER THE TIME PERIOD AND DIFFICULT TO DEPRESS. AFTER VEHICLE IS STARTED THE VACUUM BOOST AND PEDAL FEEL RETURNS TO NORMAL. A DEALER SERVICE APPOINTMENT HAS BEEN MADE FOR A DIAGNOSTIC AND REPAIR. *TR

01/15/2013
Components: POWER TRAIN
Incident Date: 12/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJEG2CC******
Summary

WHEN DRIVING THE VEHICLE DURING THE FIRST SNOW STORM OF THE SEASON WHEN I REACHED MY DESTINATION I WAS UNABLE TO SHIFT THE VEHICLE INTO PARK OR REVERSE. THE ONLY THING I COULD DO IS DRIVE OR NEUTRAL. AFTER TAKING THE VEHICLE TO THE DEALERSHIP I WAS TOLD THAT SNOW HAD GOTTEN LODGED IN THE DRIVE SHAFT THEREFORE NOT ALLOWING THE CAR TO BE SHIFTED. CHRYSLER TOLD ME THAT THIS PROBABLY WOULDN'T HAPPEN AGAIN AND THAT IT WAS BECAUSE WE HAD HEAVY WET SNOW. THIS IS WISCONSIN!!! WE GET SNOW ALL OF THE TIME. THEY STATED THAT THERE IS NOTHING THAT THEY CAN DO TO MAKE SURE IT DOES NOT HAPPEN AGAIN. I AM GLAD THAT I WAS NOT IN A POSITION WHERE I NEEDED TO REVERSE THE VEHICLE OR I WOULD HAVE BEEN STUCK 55 MILES FROM HOME IN A SNOW STORM! *TR

01/03/2013
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG6CC******
Summary

WHAT HAPPENS: INCONSISTENT AND INTERMITTENT TEMPORARY BRAKE/POWER FAILURE. BRAKE PEDAL TEMPORARILY BECOMES EXTREMELY HARD AND HIGH WITH ALMOST NO PEDAL MOVEMENT OR NO/MINIMAL PERCEIVED BRAKING. SUSTAINED MAXIMUM PEDAL PRESSURE (UP TO 5 SECONDS) AND THE BRAKES MAGICALLY RETURN. PEDAL DEPRESSED TO THE STOPS, IMMEDIATELY ENGAGING THE ABS AND MAXIMUM PANIC STOP. BRAKE PEDAL CAN MODULATED IF EXPERIENCING THE UNEXPECTED PANIC STOP. WHEN IT OCCURS OR CAUSES IT TO OCCUR: MORNING COMMUTING (HIGHWAY AND FREEWAY DRIVING): IMMEDIATELY APPLY THE BRAKE PEDAL AFTER 75%-100% ACCELERATION FROM 0-65 MPH ON THE ENTRANCE RAMP OR FROM FREEWAY STOP LIGHT. TRANSMISSION MUST SHIFT AT AROUND 60 MPH. FREEWAY DRIVING (IMMEDIATELY APPLYING THE BRAKE AFTER ANY OF THESE CONDITIONS) MERGING AND ACCELERATING INTO TRAFFIC, MAINTAINING STEADY SPEED UP LONG GRADES REQUIRING INCREASING PEDAL PRESSURE, SLOWLY ACCELERATING FROM 45-65 MPH SUCH THAT THE TRANSMISSION DOES NOT SHIFT DOWN, TRAILER TOWING: ANY LONG STEADY PULL MAINTAINING 40-60 MPH HIGHWAY SPEED WHILE IN HIGH GEAR. COLD MORNING 5-10 DEGREE F. TOOK 8-10 BLOCKS FOR THE BRAKE PEDAL TO BE NORMAL. STARTED OUT HIGH/HARD/ ALMOST NO BRAKES AND SLOWLY GOT BETTER THEN WORKED NORMALLY. DEALER RESULTS: DEALER REPLACED MASTER CYLINDER. DEALER CAN REPRODUCE RESULTS. STATES ALL TEST DIAGNOSTICS SHOW THE BRAKING SYSTEM IS WORKING AS EXPECTED AND DESIGNED. SYMPTOMS STILL OCCURRING. ..UPDATED 02/06/14 *BF

11/14/2012
Components: SUSPENSION
Incident Date: 11/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT9CC******
Summary

SINCE THE VEHICLE WAS BRAND NEW ITS HAS HAD A VIBRATION IN THE STEERING WHEEL AND PULLS HARD TO THE RIGHT. I HAVE HAD THE VEHICLE TO THE DEALER MANY TIMES WITH NO SUCCESS. I FOUND THE ISSUE MYSELF ONCE I LOOKED UNDER THE CAR. BOTH FRONT STRUTS ARE BLOWN, SPRAYING OIL ONTO OTHER COMPONENTS, FRAME AND LEAKING ONTO THE FLOOR OF THE GARAGE. THE VEHICLE SLIDSIDE WAYS ON A LEFT HAND TURN FROM A STOP LIGHT. *TR

11/01/2012
Components: SERVICE BRAKES
Incident Date: 10/30/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4RDHAG1CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT SHE WAS DRIVING AT LOW SPEEDS AT APPROXIMATELY 3 TO 5 MPH AND PULLING INTO HER CARPORT, AS SHE WAS DEPRESSING THE BRAKES THEY DID NOT ENGAGE. THE BRAKES FAILED, AND SHE CRASHED INTO HER LAWN MOWER, PUSHING IT INTO HER GARAGE DOOR. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC, BUT HAS NOT BEEN REPAIRED DUE TO A PENDING INVESTIGATION. THE MANUFACTURER WAS LATER CONTACTED AND WAS ADVISED THAT A MANAGER WOULD BE GIVING HER CALL BACK. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 3,100. UPDATED 02/06/14*LJ

09/27/2012
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 09/26/2012
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG3CC******
Summary

PULLED OUT INTO TRAFFIC AND VEHICLE WENT INTO "LIMP MODE". WAS ABLE TO SLOWLY MOVE TO THE SIDE OF THE ROAD BUT ALMOST GOT HIT. THIS IS NOT THE FIRST TIME THIS VEHICLE HAS DONE THIS. THIS IS THE THIRD TIME IT HAS BEEN IN THE SHOP FOR THIS PROBLEM. *TR

06/19/2012
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET4CC******
Summary

SITTING IDLE ON A DRIVEWAY VEHICLE BEGAN TO SMOKE AND SMELL. PUNCHED GAS THREE TIMES AND EACH TIME HUGE WHITE BLUE CLOUD OF SMOKE PUSHED OUT. SMELL OF BURNING METAL CAME WITH CLOUD OF SMOKE. TOOK TO DEALERSHIP WHERE THEY AT FIRST COULD NOT RECREATE THE PROBLEM. AFTER PLACING THE VEHICLE ON AN INCLINE AND STARTING IT UP THEY TOO GOT THE SMOKE, AND NOT JUST FROM MINE BUT FROM ANOTHER ON THE LOT. THEY TELL ME THAT IT IS THE OIL PAN DESIGN IS FAULTY AND THAT MY VEHICLE WILL SMOKE WHEN ON AN INCLINE, DRIVEWAY, HILL, STUCK IN TRAFFIC AT A SLOPE. THE EMISSIONS ARE HORRENDOUS AND I AM SHOCKED THAT A 57 HEMI ENGINE WOULD DO THIS. SHOCKED MORE THAT CHRYSLER KNOWS OF THE PROBLEM AND HAS NOT YET FIXED IT. *JS

02/02/2012
Components: WHEELS
Incident Date: 01/21/2012
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJDT3CC******
Summary

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WHEEL FAILED WHILE DRIVING 30 MPH AND CAUSED THE REAR PASSENGER SIDE TIRE TO BLOWOUT. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER EXAMINED THE VEHICLE AND FOUND THAT THE REAR PASSENGER SIDE WHEEL WAS FRACTURED DUE TO DEFECTIVE MATERIAL. THE VEHICLE WAS REPAIRED AND THE REAR PASSENGER SIDE WHEEL WAS REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 795.

12/21/2011
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 12/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT9CC******
Summary

BRAND NEW VEHICLE LEASE. AT DEALERSHIP WHEN VEHICLE WAS PUT IN GEAR ENGINE STALLED 4 TIMES. SALESMAN ENTERED VEHICLE AND ACCELERATED ENGINE THEN PUT IN GEAR AND VEHICLE CONTINUED TO RUN AND STATED VEHICLE WAS OK. ABOUT 30 MILES AWAY WHEN COMING TO A STOP BECAUSE OF TRAFFIC VEHICLE STALLED IN THE MIDDLE OF A BUSY 50MPH INTERSECTION AND WAS ALMOST STRUCK BY A ONCOMING TRACTOR TRAILER. AFTER LOCKING UP HIS BRAKES AN ACCIDENT WAS JUST BARELY AVOIDED. IT TOOK 4 TRIES TO GET THE DURANGO TO MOVE AGAIN WITHOUT SHUTTING OFF. VEHICLE IS AT THE DEALER NOW AND THEY DO NOT KNOW AS OF YET WHAT THE PROBLEM IS AND REFUSE TO GIVE ME A DIFFERENT VEHICLE. MY FAMILY COULD HAVE BEEN KILLED. *TR

10 Recalls

for 2012 DODGE DURANGO
29/09/2011
CAMPAIGN NUMBER: 11V487000
ENGINE AND ENGINE COOLING
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
Campaign Number: 11V487000
Manufacture: CHRYSLER GROUP LLC
Components: ENGINE AND ENGINE COOLING
Summary

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.

Notes

THIS IS CHRYSLER SAFETY RECALL NUMBER L33. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

04/03/2014
CAMPAIGN NUMBER: 14V104000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Campaign Number: 14V104000
Manufacture: Chrysler Group LLC
Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Summary

Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

01/04/2014
CAMPAIGN NUMBER: 14V154000
SERVICE BRAKES
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Campaign Number: 14V154000
Manufacture: Chrysler Group LLC
Components: SERVICE BRAKES
Summary

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

02/07/2014
CAMPAIGN NUMBER: 14V391000
ELECTRICAL SYSTEM:WIRING
If the vanity lamp wiring shorts, there is an increased risk of fire.
Campaign Number: 14V391000
Manufacture: Chrysler Group LLC
Components: ELECTRICAL SYSTEM:WIRING
Summary

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

08/10/2014
CAMPAIGN NUMBER: 14V634000
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Campaign Number: 14V634000
Manufacture: Chrysler Group LLC
Components: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Summary

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

27/02/2015
CAMPAIGN NUMBER: 15V115000
ELECTRICAL SYSTEM
A vehicle stall increases the risk of a crash.
Campaign Number: 15V115000
Manufacture: Chrysler (FCA US LLC)
Components: ELECTRICAL SYSTEM
Summary

Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

28/12/2015
CAMPAIGN NUMBER: 15V879000
ELECTRICAL SYSTEM:WIRING
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Campaign Number: 15V879000
Manufacture: Chrysler (FCA US LLC)
Components: ELECTRICAL SYSTEM:WIRING
Summary

Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

10/07/2017
CAMPAIGN NUMBER: 17V435000
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Campaign Number: 17V435000
Manufacture: Chrysler (FCA US LLC)
Components: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Summary

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

18/09/2017
CAMPAIGN NUMBER: 17V572000
SERVICE BRAKES
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Campaign Number: 17V572000
Manufacture: Chrysler (FCA US LLC)
Components: SERVICE BRAKES
Summary

Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

14/11/2019
CAMPAIGN NUMBER: 19V813000
ELECTRICAL SYSTEM
A vehicle stall increases the risk of a crash.
Campaign Number: 19V813000
Manufacture: Chrysler (FCA US LLC)
Components: ELECTRICAL SYSTEM
Summary

Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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