EN

2012 Dodge Grand Caravan VAN FWD

5
Recalls
521
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 16.4%

Complaints
Recalls

521 Complaints

for 2012 DODGE GRAND CARAVAN
12/02/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

While driving 55 MPH on the highway all the lights on the dashboard began flashing and the vehicle lost ALL power - No power steering, no brakes, no engine, nothing. Luckily I was going uphill in the mountains without any traffic and was able to eventually stop. Had there been a vehicle behind me, the results could have been fatal. The vehicle was towed to a nearby trusted shop. They are saying it needs a whole new engine. The problem is, even with a replacement engine, this could happen again with a new/rebuilt Chrysler/Dodge engine. Keep reading please. In researching, I found that this is a known issue with this and other Chrysler/Dodge models. There was a previous Class Action Suit in California settled regarding this issue that required all plaintiffs to file before December 2018. Sadly, I did not purchase the vehicle until 2019 and this issue did not occur until 2021. I'm hoping there is some way to make Chrysler/Dodge accept responsibility for this through a recall or another class action suit as I have read many complaints online regarding this issue. How many people have to die before somebody does something about this?

11/16/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG3CR******
Summary

After many tries, the van wouldn't start. Finally started. Brought it to the mechanic. They said the pressure in the fuel pump would drop 15-20 psi and then raise back to spec. They replaced the fuel pump. Van still wouldn't start. Mechanic tested and found the fuel pump was not getting power from the TIPM control module, due to a faulty fuel pump relay. Mechanic said Dodge had issued an external fuel pump relay part due to the issue occurring in many vehicles, however a safety recall had not been issued. Mechanic installed the part and the van starts now. Seems like the fuel pump issue was known by Dodge and should be covered in a safety recall as the TIPM control module used is faulty. Instead of a safety recall, Dodge issued an external relay part to fix the faulty part, but then didn't cover the cost of it for its customers.

10/19/2021
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3CR******
Summary

THE TIPM FAILED, THIS HAS BEEN CONFIRMED WITH A MECHANIC. IT IS AVAILABLE FOR INSPECTION. THE CAR'S FUEL PUMP KEEPS RUNNING EVEN WHEN THE CAR IS TURNED OFF WHICH DRAINS THE BATTERY. I AM CONCERNED THAT IT MAY CAUSE A FIRE AND BURN MY HOUSE DOWN. THIS IS A KNOWN PROBLEM WITH THESE VEHICLES AND CERTAIN VIN NUMBERS ARE RECALLED. I WAS TOLD MY VIN NUMBER IS NOT ON RECALL. WITH THIS BEING A KNOW PROBLEM, ALL VIN'S SHOULD BE ON RECALL. THIS MAKES YOUR CAR UNUSABLE AND IF THE CAR CUTS OFF IN TRAFFIC, A REAL SAFETY CONCERN.

09/23/2021
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2CR******
Summary

The contact owns a 2012 Dodge Grand Caravan. The contact stated that while operating the vehicle, the air bag, ABS, and battery warning lights illuminated before the vehicle stalled. After restarting the vehicle, the vehicle operated normally for a while before the failure recurred. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 143,000.

09/17/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 08/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5CR******
Summary

It refuses to start. Light comes on the dash for the throttle body and when fuses were tested it was found that the TIPMs power cuts out. Which led to a research and found online that a recall on that exact issue/part was for certain 2011-2012 models. I called my local dodge dealership and was told that my van didn't fall under that recall because it was VIN specific. If my 2012 Dodge grand caravan is having those issues, why is it not under the recall. This car is my main transportation for myself and my family. I have 5 school aged kids that rely on this vehicle for transportation everyday. I NEED this to be taken care of as soon as possible, please.

08/24/2021
Components: ENGINE
Incident Date: 08/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

The vehicle was inspected and seemed fined when purchased. However my engine shut down on the interstate almost causing me wreck with my children. The vehicle has been diagnosed and the problem was the engine, however I only had it for two weeks and I can’t afford $700 plus dollars and even though I have a warranty on the engine, the warranty company says it’s not covered. I seen that the temperature hand had moved from the middle to hot, but then it moved all the way to cool.

08/05/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8CR******
Summary

The car shutoff on me while I was driving home. It shut off on the bridge while I was driving home and wouldn't start for 30minutes. It finally started up and I made it home but the next morning it wouldn't start up at all. I got it jumped and took it to midas and they checked everything and said it is a computer issue. I called dodge d they told me $180 just to look at it. I see all these comments about the same issue and I don't understand why there is not a recall for this problem!!!

07/27/2021
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 07/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5CR******
Summary

I was driving and the vehicle stalled out. Could have been hit if someone was right behind me. At first the car would keep turning over trying to start and it would after awhile, then lead to going out to the car and the battery completely drained. I had to replace a whole battery and alternator and it is still draining the battery (fuel pump rely). I don't see why there hasn't been a recall to fix this with as many complaints as there are online.

07/22/2021
Components: SEATS
Incident Date: 07/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg2cr******
Summary

Passenger side active head rest deployed while the car was parked without a rear end collision. No SRS light or anything. Unable to reset the headrest and no active recalls for the car even though there is an active lawsuit out of Florida about the same issue. See https://www.classaction.org/news/class-action-hundreds-of-thousands-of-dodge-jeep-chrysler-vehicles-equipped-with-defective-active-head-restraints#embedded-document We will be contacting the dealer in the morning to see if we can get the headrest replaced free of charge but unless there is a investigation and force recall by you i am afraid the dealer will not provide us with a fix without charging us an arm and a leg. I am afraid to drive the car now under the suspicion that the driver side headrest may blow at any point leaving me with either a crash or injury to my head.

07/20/2021
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5CR******
Summary

My wife and I have a 2012 Dodge Grand Caravan, my wife drives the car on a daily basis school runs, etc with our 4 kids. While driving the kids to school and stopped at a red light the vehicle suddenly with no warning lost all power and shutdown. My wife said she was able to restart it again right away, then just before she got home the car suddenly and again no warning shut down everything no power whatsoever she was unable to remove the key from the ignition. After attaching a battery pack we were able to get it restarted and drive home Thankfully no one was behind her at the time as it would most definetly have resulted in a crash. Since then this has occured several more times sometimes it will be a day or couple days but it will always just die with no warning, My wife refuses to drive the car now as both she and I are afraid for the kids and her safety. I have checked and fixed various items including a new battery,alternator and ASD relay all of which did not fix the issue. I see dodge has issued recalls for the ignition switch on previous years. I believe Dodge needs to look at the 2012 and fix whatever this issue is as I have saw numerous people experiencing the same issue. I am a father supporting my wife and 4 kids and cannot afford a bottomless pit of maybe its this/that. Dodge needs to step up it could be the difference of saving someones life.

06/29/2021
Components: ELECTRICAL SYSTEM
Incident Date: 05/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg0cr******
Summary

Bought the van and with in 2 Days just driving an it cuts off, No warning Nothing, Can click back on at any time...Engine reeves up sounds like it's gonna blow up.. You have to either put it in Neutral or pull off the road and turn it off and it will crank right back up... It does this at any given time.. This is VERY DANGEROUS WHEN YOUR DRIVING AT HIGH RATES OR LOW RATES OF SPEED. IT'S GONNA CUSS A BAD WRECK ONE DAY..

06/14/2021
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/05/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 2C4RDGBG6CR******
Summary

The contact owns a 2012 Dodge Caravan. The contact stated that while driving 65 mph, the air conditioning independently turned off with the check engine warning light illuminated on the instrument panel. The contact stated that the vehicle started to lose motive power as he began to pull off to the shoulder of the highway. The contact stated that another unknown warning light illuminated and the vehicle shut-off. The contact pulled over and saw black smoke coming from the engine. After opening the hood, there was more smoke coming from the engine. The contact had the vehicle towed to an independent mechanic who stated that the engine had caught fire due to a defective oil pump. The manufacturer was notified of the failure and the contact was informed that an inspector would be sent out to perform an investigation. The vehicle remained in the possession of the mechanic. The vehicle was not yet repaired. The failure mileage was approximately 108,000.

06/10/2021
Components: ENGINE
Incident Date: 06/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4CR******
Summary

Engine shut off while driving down highway. No warning alarms. I managed to pull off highway. Vehicle started back up with no problems. Wife is now afraid to drive it.

05/08/2021
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 05/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDGXCR******
Summary

WHEN TURNING THE KEY OVER TO START THE VEHICLE IT WILL KEEP TURNING OVER BUT NOT CRANK AND IT WILL NOT STOP TURNING OVER UNTIL YOU SWITCH THE KEY IN OFF POSITION. ALSO, AT TIMES THE VAN WILL STALL WHILE RUNING AND SHUT OFF. SO FAR IN PARKED POSITION BUT I AM AFRAID IT COULD HAPPEN WHILE DRIVING. THE FUEL PUMP WILL KEEP RUNING AFTER THE IGNITION HAS BEEN SHUT OFF AND THE KEY TAKEN OUT. THIS RUNS THE BATTERY DEAD AND WILL LEAVE YOU SITTING.

05/04/2021
Components: ELECTRICAL SYSTEM,SEAT BELTS
Incident Date: 05/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1CR******
Summary

MY DOORS ARE UNLOCKING BY THEMSELVES AFTER I LOCKED THEM. SEAT BELT WARNING GOING OFF WHEN SEAT BELT IS ENGAGED.VEHICLE IS STATIONARY WITH DOOR LOCKS AND IN MMOTION FOR SEAT BELT WARNING GOING OFF.

05/01/2021
Components: UNKNOWN OR OTHER
Incident Date: 04/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6CR******
Summary

VAN RANDOMLY DOES NOT START/DIES. BATTERY HAS BEEN REPLACED FIXED ISSUE FOR A DAY OR TWO THEN STARTED DOING THE SAME THING. HAS BEEN TO A LOCAL MECHANIC COULD NOT FIND ANYTHING ON COMPUTER. TOOK TO CHRYSLER DEALERSHIP REPLACED KEY FOB AND REPROGRAMMED WCM TESTED OK. BROUGHT IT HOME, NEXT DAY ISSUE HAD RETURNED. I DID SOME RESEARCH ONLINE AND SEEMS TO BE A RECURRING PROBLEM IN THESE VEHICLES. USUALLY THE TIPM. SAYS THERE WAS A RECALL BUT THAT HAD BEEN OMITTED. THIS COULD BE A VERY SERIOUS/HAZARDOUS PROBLEM AND SHOULD BE CONSIDERED AGAIN FOR THE RECALL. OBVIOUSLY DEFECTIVE IF SO MANY HAVE HAD THE SAME PROBLEM. I BELIEVE THE NHTSA SHOULD RECONSIDER THIS RECALL BEFORE SOMEONE IS SERIOUSLY INJURED IN AN ACCIDENT DUE THE THE VEHICLE STALLING OUT.

05/01/2021
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8CR******
Summary

MY 2012 DODGE GRAND CARAVAN 3.6L SHUTS OFF RANDOMLY WHILE DRIVING. IT HAS HAPPENED AT HIGHWAY SPEED ON THE INTERSTATE IN TRAFFIC AND ON LOCAL ROADS. THERE IS NO WARNING. IT WILL RESTART. THERE IS A RECALL FOR THIS ISSUE FOR 2008-2010 CARAVAN, BUT OBVIOUSLY IT NEEDS TO BE EXTENDED. THIS IS A DANGEROUS ISSUE

04/20/2021
Components: UNKNOWN OR OTHER
Incident Date: 04/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6CR******
Summary

STALLS WHILE DRIVING, NO WARNING OR MEDICATION SUCH S A SOUND OR SMELL. CAN SIT WITH ENGINE OFF FOR A FEW MINUTES AND STARTS UP AGAIN. STALLS AT RANDOM TIMES, INCONSISTENTLY. MAY GO WEEKS BEFORE HAPPENS AGAIN HAPPENS IN CITY, ON HIGHWAYS, ETC.

04/16/2021
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 04/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG4CR******
Summary

WHILE DRIVING, THE VEHICLE SHUTS OFF RANDOMLY. AT THAT TIME WE LOSE POWER BREAKS AND POWER STEERING. MY WIFE AND CHILDREN WERE ALMOST IN A COLLISION DUE TO THIS. IT HAS HAPPENED 2 TIMES NOW AND HAS NO PROBLEM RESTARTING AFTER COMING TO A STOP AND PUTTING THE VEHICLE BACK INTO PARK.

04/09/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 04/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3CR******
Summary

MY VAN CUT OFF IN THE DRIVEWAY, THANKFULLY I WAS PARKED AND WILL NOT TURN OVER OR CRANK BACK UP. WE HAD JUST GOTTEN HOME,, WE COULD HAVE BEEN ON THE INTERSTATE!!! THERE IS A RED LIGHT BLINKING LIGHT UNDER THE NEUTRAL. I AM READING HUNDREDS OF COMPLAINTS OF THE SAME PROBLEM AND THIS SHOULD BE RECALLED. MY VAN IS A HANDICAP ACCESSIBLE VAN FOR MY DAUGHTER AND THANKFULLY WE WERE NOT DRIVING DOWN THE HIGHWAY WHEN THIS HAPPENED. WE HAD JUST GOTTEN HOME FROM CELEBRATING HER BIRTHDAY AND HAD HER, MY 82 YEAR OLD GRANNY, MY WIFE AND MYSELF. WE COULD HAVE BEEN KILLED. THIS IS DANGEROUS. I HAD IT LOOKED AT AND IT IS GIVING A CODE U1197 THAT'S A SECURITY CODE. THIS NEEDS TO BE RECALLED IMMEDIATELY!!! THERE ARE TOO MANY COMPLAINTS

03/30/2021
Components: UNKNOWN OR OTHER
Incident Date: 01/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8CR******
Summary

MY LEFT DRIVER REAR PASSENGER DOOR QUIT WORKING ONE NIGHT. IT WORK THE NIGHT BEFORE, CAME OUT THE NEXT DAY. NOTHING. NO MANUAL UNLOCK, KEY UNLOCK, FOB UNLOCK. NOTHING UNLOCKS THIS DOOR.

03/29/2021
Components: ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL
Incident Date: 01/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1CR******
Summary

SEAT BELT WARNING CHIME IS PERIODICAL ACTIVATED WHILE VEHICLE IS IN MOTION AND SEAT BUCKLE IS ENGAGED.

03/26/2021
Components: UNKNOWN OR OTHER
Incident Date: 03/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG9CR******
Summary

WHILE DRIVING AFTER TAKING A LEFT TURN, IN THE MIDDLE OF DRIVING THE STEERING LOCKED UP AND THE RPMS WENT DOWN AND STOPPED DRIVING. THE DASHBOARD WAS STILL LIT NORMALLY. TURNED CAR OFF AND WOULD NOT RESTART.

03/19/2021
Components: STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0CR******
Summary

WHILE DRIVING MY VAN, I ATTEMPTED TO TURN LEFT ON A CITY STREET, WHEN EVERYTHING SHUT DOWN ON ME. ALL OF MY DASHBOARD LIT UP LIKE A CHRISTMAS TREE. I HAD NO STEERING, NO BRAKES, IT WAS FRIGHTENING! I DID HAVE HEADLIGHTS, FLASHERS, I COULDN'T ACCESS THE SIDE DOORS TO GE MY CANE OUT. MY BACK GATE WOULDN'T OPEN EITHER SO I COULD GET MY ROLLERATOR AND WALK TO THE BUSINESS I WAS ATTEMPTING TO GET TO. I HAD TO HAVE MY VAN TOWED AND WAS TOLD IT'S MY ELECTRICAL SYSTEM AND THAT MANY PEOPLE HAVE HAD THE SAME ISSUE. I WOULD LIKE TO BRING MY AWARENESS TO THIS ISSUE, FOR IF I WAS ON 95, MY MAIN HIGHWAY AND THIS HAPPENED, I WOULD BE DEAD ALONG WITH MY SON. ATTACHED IS THE DASHBOARD, BUT THE CENTER BOTTOM RED LIGHT WAS FLASHING ON AND OFF. I'M TOLD IT'S MY SECURITY SYSTEM LIGHT

03/14/2021
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG2CR******
Summary

OUR DODGE GRAND CARAVAN WAS STATIONARY AND EXPERIENCED INTERMITTENT STARTING PROBLEMS OVER A PERIOD OF MONTHS AND SOMETIMES WHEN IT DID START, IT WOULD STALL SHORTLY AFTER STARTING WHILE IN MOTION. FINALLY, IT WOULD NOT START AFTER REPEATED ATTEMPTS, WAITING ARE TRYING AGAIN. WE HAD IT TOWED TO OUR MECHANIC WHO TESTED IT AND FOUND THAT IT WAS THE FUEL PUMP RELAY. HE SAID IT WAS COMMON TO MAY DODGE AND JEEP MODELS. THEY ALL HAVE THE SAME CIRCUIT BOARD. HE RECOMMENDED TAKING IT TO A DEALER FOR REPAIRS EVEN THOUGH IT HAD NOT YET BEEN RECALLED. THE DEALER CONFIRMED THAT THEY HAD THE PARTS FOR THE FIX AND FIXED THE FUEL PUMP RELAY PROBLEM. THE REPAIR HAS A 2 YEAR WARRANTY. AN EMPLOYEE OF DEALER EXPRESSED THAT IT MAY BE 3 MONTHS FROM THE OCTOBER 8, 2020 REPAIR, BUT EVENTUALLY CHRYSLER WOULD ISSUE A RECALL SINCE SO MANY MODELS WITH THIS PART HAVE BEEN RECALLED. WE WERE ADVISED TO KEEP THE RECEIPT FOR LATER REIMBURSEMENT. IT IS NOW MARCH 14, 2021 AND NO RECALL HAS BEEN MADE FOR OUR VEHICLE. PLEASE TRY TO EXPEDITE THIS RECALL. THE NHTSA PROBABLY IS NOT GETTING MANY COMPLAINTS BECAUSE EVERYONE WITH THE PROBLEM EXPECTS IT TO BE HANDLED SOON. THANK YOU FOR YOUR HELP.

03/12/2021
Components: STRUCTURE
Incident Date: 03/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG1CR******
Summary

DRIVER SIDE REAR SLIDING DOOR STUCK IN LOCKED POSITION. MECHANISM HAS FAILED AND MANUAL UNLOCK DOES NOT WORK. DOOR CANNOT BE OPENED.

03/12/2021
Components: ENGINE
Incident Date: 03/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5CR******
Summary

DRIVING AT HIGHWAY SPEEDS ENGINE SHUTS DOWN AND LOSE POWER TO BRAKES AND STEERING ITS HAPPENED THREE TIMES SO FAR ALMOST CAUSED AN ACCIDENT

03/10/2021
Components: UNKNOWN OR OTHER
Incident Date: 02/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

A MONTH AGO WE NOTICED THE PASSENGER SIDE HEATING/COOLING IS DEFECTIVE FROM FRONT TO BACK OF VAN. THE ENTIRE PASSENGER SIDE WILL ONLY BLOW HOT AIR DESPITE THE SETTINGS. DRIVERS SIDE WILL BLOW AIR COLD OR HOT APPROPRIATELY BASED ON SETTING. UPON RESEARCHING THIS, I HAVE FOUND HUNDREDS OF COMPLAINTS OF THE SAME THING OCCURRING OVER THE PAST 6 YEARS WITH THE 2011 AND 2012 DODGE CARAVANS. I AM NOT SURE WHY THIS IS NOT A RECALL!!!!

03/08/2021
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2CR******
Summary

AT ABOUT 93000 MILES THE LEFT REAR SLIDING DOOR STOP UNLOCKING AND LOCKING IT WAS STUCK CLOSED. FROM EVERYTHING I'VE HEARD THIS IS COMMON AND DODGE KNOWS ABOUT IT. THE COST TO REPLACE IS $1200 EACH SLIDING DOOR. IF YOU DO A GOOGLE SEARCH IT'S VERY COMMON AND DODGE DOESN'T WANT TO RECALL THESE CARS..

03/08/2021
Components: ELECTRICAL SYSTEM
Incident Date: 06/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1CR******
Summary

KEY FOBS NO LONGER WORK EVEN AFTER BATTERIES HAVE BEEN CHANGED

02/16/2021
Components: ELECTRICAL SYSTEM
Incident Date: 02/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG6CR******
Summary

WHILE DRIVING THIS VEHICLE WILL SHUT OFF ON ITS OWN AND THEN RESTART.THIS HAS HAPPENED SEVERAL TIMES. I WAS GOING 65MPH ON THE HIGHWAY AND IT JUST SHUT OFF AND RESTARTED. THANKFULLY NO ONE WAS BEHIND ME WHEN THIS HAPPENED BECAUSE IT COULD HAVE COST US OUR LIFE. I ALSO AM HAVING ISSUES WITH MY SLIDING DOORS. NEITHER ONE WILL LOCK, NOT WITH DOOR LOCK SWITCH, NOT WITH KEY FOB, NOT MANUALLY. UPON RESEARCHING, I HAVE SEEN AT LEAST 200 COMPLAINTS FOR THE SAME ISSUE.

02/10/2021
Components: ELECTRICAL SYSTEM
Incident Date: 02/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXCR******
Summary

BOUGHT THIS 2012 DODGE CARAVAN 1 MONTH AGO. LAST WEEK IT STALLED TWICE MID DRIVING, ONCE WHILE SLOWING DOWN NEARING A STOP LIGHT AND ONCE WHILE DRIVING HIGHWAY SPEEDS. LUCKY I WAS ABLE TO FIND A LARGE ENOUGH SHOULDER TO PULL OVER ON AND NOT CAUSE AN ACCIDENT. LOOKS LIKE THIS IS A COMMON ISSUE, WONDERING WHAT WE CAN DO TO FIX IT/SHOULD THIS BE RECALLED BEFORE LIVES ARE PUT AT RISK? NOT MUCH CONFIDENCE IN OUR NEW VEHICLE.

02/06/2021
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 01/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXCR******
Summary

VAN HAS FAILED TO TURN ON MULTIPLE TIMES, PARK TURN OFF VEHICLE AND IN AS LITTLE AS 10 MINUTES LATER IT WOULD NOT START. I REPLACED ALTERNATOR AND BATTERY APPARENTLY AFTER GOING TO MULTIPLE MECHANICS THAT DIDN'T FIND THE PROBLEM WITH DIAGNOSTICS I FOUND OUT IT WAS NEITHER IT WAS A FAULTY TIPM. 6-8 MONTHS LATER STARTED HAVING ISSUES WITH THE CAR STALLING OUT AND HAVING AN ISSUE TURNING BACK ON. I HAVE STALLED ON MULTIPLE OCCASIONS ON THE FREEWAY I HAVE CONTACTED DODGE AND THE RECALL IS NOT FOR MY YEAR OF VEHICLE. PARTS FOR THIS ARE EXPENSIVE ALONG WITH LABOR. DODGE NEEDS TO RECALL THIS ISSUE BECAUSE THE LAST TIME THIS HAPPENED TO ME I WAS DRIVING 60 MPH ON THE FREEWAY CAR BEHIND ME WAS CLOSE AND MY VAN STALLED COULD OF GOT HURT OR KILLED AND SO COULD THE OTHER DRIVER. BRAKES NEED TO BE CHANGED OFTEN AS WELL MORE THAN I'VE EVER HAD TO CHANGE THEM FOR ANY OTHER VEHICLE.

01/26/2021
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

ENGINE STALLED IN THE MIDDLE OF DRIVING DOWN THE FREEWAY. THIS IS HAPPENING ALMOST DAILY NOW, USUALLY WHEN THE CAR IS FIRST STARTED. WAS ACCELERATING INTO A TURN NEAR ONCOMING TRAFFIC AT 20MPH WHEN THIS MOST RECENT EVENT HAPPENED. THIS IS LIFE ENDANGERMENT.

01/23/2021
Components: VEHICLE SPEED CONTROL
Incident Date: 01/22/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 2C4RDGDG7CR******
Summary

WHILE PULLING INTO A PARKING SPACE WITH MY FOOT SLIGHTLY ON THE BRAKE PEDAL, THE ENGINE SURGED WITH AN AUDIBLE REVVING, AND THE VEHICLE ACCELERATED RESULTING IN A COLLISION. IDLING OR NEAR IDLING IN COLD WEATHER SEEMS TO BE A FREQUENT ISSUE, BUT THIS IS THE ONLY TIME IT HAS NOT BEEN OVERRIDDEN BY APPLYING THE BRAKE.

01/14/2021
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0CR******
Summary

VAN WON'T START. NO NOISE AT ALL WHEN I TURN THE KEY. THE SYMPTOM IS JUST LIKE TRYING TO START A CAR WITH AN AUTOMATIC TRANSMISSION WHILE THE CAR IS IN DRIVE, OR THERE'S NO SOUND AT ALL (THE VAN HAS ALWAYS BEEN Q ININ PARK). EVERYTHING ELSE POWERS UP, RADIO, WIPERS, LIGHTS ETC. THE BATTERY IS NEW AND THE ALTERNATOR IS GOOD. DEALERSHIP INSTALLED A NEW TIPM AND THE CAR STARTED FOR 1 WEEK AND DIED AGAIN. I'LL NEVER BUY AN AMERICAN MADE VEHICLE AGAIN. OWNED THE VAN FOR 1 MONTH AND PROBLEM HAS HAPPENED 5 OR 6 TIMES PREVIOUS TO THE LAST TWO TIMES WHEN THE VAN WOULDN'T START AT ALL.

01/13/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXCR******
Summary

COLD START ENGINE RATTLE FOR A FEW SECONDS.WHILE DRIVING VIBRATION IS FELT AT 1200 TO 1500 RPM

01/13/2021
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INTERMITTENT START-UP FAILURES AFTER MULTIPLE ATTEMPTS, WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE ALTERNATOR WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE CONTACT THEN TOOK THE VEHICLE BACK TO THE SAME MECHANIC WHERE THE FUEL PUMP WAS REPLACED. THE CONTACT HAD THE VEHICLE SERVICED BY THIS INDEPENDENT MECHANIC A TOTAL OF EIGHT TIMES AND AFTER EACH REPAIR, THE FAILURE PERSISTED. THE CONTACT THEN TOOK THE VEHICLE TO KEY CHRYSLER JEEP DODGE RAM - TOBEY AUTO GROUP (2020 N DETROIT ST, XENIA, OH 45385) WHERE THE DEALER WAS ABLE TO DIAGNOSE THE VEHICLE WITH A DEFECTIVE TOTALLY INTEGRATED POWER MODULE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.*DT*JB

01/11/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

MY VAN WILL COMPLETELY TURN OFF WHILE DRIVING. THERE ARE NO KNOW REASONS, I HAVE HAD IT SERVICED AND THE MECHANIC CANNOT FIGURE WHAT'S WRONG. THERE ARE NO SPECIFIC FACTORS OF WHEN AND WHY IT CUTS OFF WHILE DRIVING.

01/07/2021
Components: UNKNOWN OR OTHER
Incident Date: 12/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXCR******
Summary

MY KEY FOBIK IS ONLY SOMETIMES STARTING THE VAN WHICH WAS ALREADY CONCERNING, THEN WHILE DRIVING THE VAN JUST TURNED OFF. I'VE BEEN RESEARCHING AND APPARENTLY MANY OF THE YEARS PRIOR TO 2012 HAVE ALREADY BEEN RECALLED FOR THE EXACT SAME ISSUE AND THE 2012 HAS THE SAME IGNITION LOCK CYLINDER

01/05/2021
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1CR******
Summary

WIRELESS IGNITION NODE (WIN) MODULE HAS INTERMITTENT FUNCTION IN THE START/RUN POSITION. NOTE: PREVIOUS MODEL YEARS HAD THE SAME PROBLEM, SEE SAFETY RECALL R03 / NHTSA 14V-373 WIRELESS IGNITION NODE MODULE. I HAVE OWNED THIS VEHICLE FOR A FEW YEARS AND HAVE WAITED FOR A RECALL BUT HAVE HEARD NOTHING FROM NHTSA OR THE MANUFACTURER. NOTE: THIS ISSUE IS A WIDELY KNOWN PROBLEM ACCORDING TO MANY YOUTUBE CHANNELS; EXAMPLE: HTTPS://YOUTU.BE/N_LBDCLMIQW HTTPS://YOUTU.BE/Q99SSLGSHO0

12/30/2020
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 12/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9CR******
Summary

THE AIR BAG ON THE RIGHT FRONT HAS CAME OUT AND THE FUEL PUMP RELAY IN THE FUSE BOX NEED TO BE UNDER WARRANTY FOR THE DEALER MAKING IT LIKE THAT

12/18/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1CR******
Summary

WE BOUGHT THIS VAN USED ABOUT A YEAR AGO. IT DIES SUDDENLY WITHOUT ANY WARNING IN THE MIDDLE OF THE ROAD REGARDLESS OF ANY CERTAIN FACTORS. I HAVE RESEARCHED THIS SEVERAL TIMES WITH MANY OTHER COMPLAINTS SIMILAR TO THIS ONE. THIS IS VERY DANGEROUS FOR MY FAMILY AND I CANNOT BELIEVE THERE IS NO RECALL. I AM A MOTHER OF 3 AND CANNOT AFFORD TO PAY UPWARDS OF 10,000$ TO REPLACE AN IGNITION IF THIS IS THE ISSUE, I AM NOT IN ANY WAY A MECHANIC BUT I HAVE READ/HEARD THAT IS MOST LIKELY THE PROBLEM. DODGE, PLEASE DO WHAT IS RIGHT FOR THE PEOPLE WHO PUT THEIR FAITH IN YOUR COMPANY EVERY TIME THEY PUT THEIR FAMILIES IN YOUR VEHICLES AND RECALL THIS IMMEDIATELY!

12/18/2020
Components: ENGINE
Incident Date: 12/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

WHILE SLOWING DOWN FROM 20 MPH TO MAKE TURN, ENGINE SHUTS OFF WITH NO WARNING LIGHTS OR CODES STORED.

12/11/2020
Components: UNKNOWN OR OTHER
Incident Date: 11/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

MY VEHICLE WILL RANDOMLY STALL WITHOUT ANY WARNING NOR ANY DASH LIGHTS SUCH AS CHECK ENGINE OR BATTERY DISPLAYING. MY LOCAL DODGE DEALERSHIP CHECKED THE VEHICLE OUT WITH A ODB AND COULD NOT DIAGNOSE THE ISSUE. THIS ISSUE WILL HAPPEN WHILE DRIVING AND IT APPEARS MANY OTHER PEOPLE ARE HAVING A SIMILAR ISSUE ACCORDING TO ONLINE RESEARCH. THIS HAS BEEN ONGOING ISSUE FOR A FEW MONTHS AND WE ARE UNABLE TO DRIVE IT NOR RESOLVE THE ISSUE SINCE WE (NOR DODGE MECHANICS) KNOW WHAT IS WRONG.

12/10/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5CR******
Summary

NHTSA RECALL NUMBER P60 REFERENCE # 1228426 SUMMARY CHRYSLER GROUP LLC (CHRYSLER) IS RECALLING CERTAIN MODEL YEAR 2011-2014 CHRYSLER 300, DODGE CHARGER, CHALLENGER, AND DURANGO; AND 2012-2014 JEEP GRAND CHEROKEE VEHICLES MANUFACTURED APRIL 22, 2010, TO JANUARY 2, 2014, AND EQUIPPED WITH A 3.6L ENGINE AND A 160 AMP ALTERNATOR. IN THE AFFECTED VEHICLES, THE ALTERNATOR MAY SUDDENLY FAIL. I HAD THE SAME THING HAPPEN TO ME; THIS SHOULD ALSO BE PART OF THIS RECALL. MY BATTERY LIGHT CAM ON AT A STOP AND GO LIGHT, 60 SECONDS LATTER, MY CAR STALLED BECAUSE OF DEAD BATTERY AND NON WORKING ALTERNATOR. FCA STATED GO TO THE DEALER FOR REPAIR AND NOT COVERED BY THE RECALL. I WENT TO AUTO ZONE FOR ELIMINATED LIFE TIME WARRANTY AND I INSTALLED IT. 2012 DODGE GRAND CARAVAN 4DR WGN SE VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/09/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG9CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITH AN ABNORMAL CLICKING SOUND COMING FROM UNDER THE HOOD. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE INTERIOR AND EXTERIOR LIGHTS WERE FLICKERING. THE CONTACT DISCONNECTED THE BATTERY CABLES AND UPON RECONNECTING THE CABLES, THE VEHICLE OPERATED WITHOUT FURTHER ISSUES. THE CONTACT LEFT A VOICEMAIL WITH WALDORF DODGE RAM (2294 CRAIN HWY, WALDORF, MD 20601 (301) 638-9400) HOWEVER, THE DEALER HAD NOT RESPONDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

12/06/2020
Components: ENGINE
Incident Date: 12/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

VEHICLE STALLS COMPLETELY WHILE IN MOTION (DRIVING, ABOUT 10-30 MPH). ELECTRICAL SHUTS OFF AT THE SAME TIME AS WELL AS POWER STEERING. CAR IS ABLE TO RESTART NORMALLY AFTER PUT BACK IN PARK. HAPPENED A SECOND TIME 30 SECONDS AFTER RESTARTING. HAVEN'T DRIVEN THE VEHICLE SINCE. DEALER FOUND NO ISSUES.

12/01/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 10/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3CR******
Summary

FAULTY TIMP CAUSING ISSUE WITH FUEL PUMP MODULE/RELAY. FAULTY START AND UNABLE TO TURN ON VEHICLE. THIS HAPPENED APPROXIMATELY 4 TIMES IN A PARKED POSITION WITHIN A 24 HOUR PERIOD BEFORE VEHICLE WAS NO LONGER DRIVABLE. INTERMITTENT CHECK ENGINE LIGHT WITHIN THE PREVIOUS 3 WEEKS PRIOR. VEHICLE WAS INSPECTED BY A CERTIFIED DEALERSHIP TO DIAGNOSE THE ISSUE.

11/26/2020
Components: UNKNOWN OR OTHER
Incident Date: 11/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXCR******
Summary

HI EVER SINCE I PURCHASED THIS VEHICLE IT HAS BEEN MAKING THIS NOICE. EVERY TIME I TOOK IT TO A DEALER IT SAID THIS WAS NORMAL. NOW AFTER 8 YEARS AND OVER 100000 MILES IT HAS BECOME WORST. RECENTLY WHEN I ACCELERATE, VEHICLE DOES NOT SHIFT RPM AND INSTEAD IT ACCELERATES RPM BUT VEHICLE DOESN'T. I HAVE TO PARK TURN OFF VEHICLE AND START IGNITION WHERE IT SEEMS TO RESET AND PROBLEM GOES AWAY BUT ONLY FOR A SHORT TIME. CAN YOU PLEASE ASSIST? I RESIDE IN PR

11/14/2020
Components: STRUCTURE
Incident Date: 10/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG4CR******
Summary

LEFT SIDE PASSENGER DOOR STUCK CLOSED. DOOR WON'T UNLOCK OR OPEN, NEITHER AUTOMATICALLY NOR MANUALLY. THIS IS A HUGE SAFETY RISK.

11/12/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 10/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6CR******
Summary

WHILE DRIVING THE VAN IT RANDOMLY SHUTS OFF COMPLETELY

11/05/2020
Components: UNKNOWN OR OTHER
Incident Date: 02/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG9CR******
Summary

OPENED DRIVERS SIDE SLIDING PASSENGER DOOR, PLACED MY BAG INSIDE AND CLOSED IT NORMALLY. DROVE 3 MINUTES DOWN THE ROAD AND WHEN I PARKED, I WENT TO RETRIEVE MY BAG, BUT THE DOOR WOULD NOT OPEN. COULDNT MOVE THE LOCK. IT'S LIKE THE LOCKING MECHANISM GOT STUCK. CANNOT OPEN THE DOOR. WORRIED ABOUT MY CHILDREN IN THE CHANCE THERE'S AN EMERGENCY AND I WON'T BE ABLE TO GET TO THEM BECAUSE I CAN ONLY ACCESS FROM THE PASSENGER SIDE OF THE VAN. EVERYONE HAS TO LOAD UP FROM ONE SIDE OF THE VAN. AN INFANT CAR SEAT IS ALSO IN THE VAN.

11/05/2020
Components: EXTERIOR LIGHTING
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXCR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HI-BEAM HEADLIGHTS WERE ACTIVATED AND THE INTERIOR LIGHTING BECAME INOPERABLE BUT INDEPENDENTLY FLASHED ON. THE FAILURE WAS INTERMITTENT. THE CONTACT CALLED HARPER JEEP RAM CHRYSLER DODGE (3033 ALCOA HWY, ALCOA, TN 37701, (865) 970-7423) WHERE THE FAILURE WAS ACKNOWLEDGED HOWEVER, THERE WAS NO ASSISTANCE PROVIDED. THE CONTACT WAS QUOTED AN ESTIMATE OF $1,250 FOR THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

10/30/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6CR******
Summary

DRIVER REAR DOOR SLIDES OPEN AND CLOSES BY ITSELF. WORRIES THAT A KID MIGHT GET TRAPPED. NO ONE OPENS IT OR CLOSES IT. IT WON'T STOP CLOSING BY PUTTING FORCE TO STOP IT. ALWAYS DOES IT IN PARK WITH KEYS OFF. IN OR OUTSIDE VEHICLE.

10/21/2020
Components: UNKNOWN OR OTHER
Incident Date: 03/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG0CR******
Summary

CAR SOMETIMES WON'T START..WHEN IT DOES START IT TOTALLY SHUTS DOWN. WE CAN BE IDLING, DRIVING SLOWLY, QUICKLY, OR IN REVERSE. LITERALLY JUST SHUTS DOWN. NO WARNING NOTHING! LOSS OF ALL POWER. SOMETIMES WILL START BACK UP OTHER TIMES NEEDS TO BE TOWED. DEATH TRAP! ALREADY LOST ONE FAMILY MEMBER TO FAULTY PARTS!

10/16/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

YESTERDAY WAS DRIVING ON A HIGHWAY AT 55 MPH AND APPROACHING AN INTERSECTION AT WHICH I WOULD NEED TO TURN OFF. THE ENGINE DIED WITHOUT ANY WARNING AT ALL. I LOST POWER STEERING AND POWER BREAKS. FORTUNATELY, I WAS ABLE TO SLOW DOWN ENOUGH TO NAVIGATE THE CORNER AND CAME SAFELY TO A STOP BUT HAD THIS HAPPED ON ONE OF THE WINDY SECTIONS OF HIGHWAY I COULD EASILY HAVE CRASHED. I TURNED THE KEY FULLY OFF AND THEN RESTARTED THE VAN AND CAREFULLY DROVE HOME. I NOTICED TODAY THAT IGNITION SWITCH DOES NOT ALWAYS SPRING SMOOTHLY BACK TO ITS RUN POSITION WHEN I START THE VEHICLE.

10/16/2020
Components: STRUCTURE
Incident Date: 10/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDGXCR******
Summary

HAVE HANDICAPPED VAN, A VMI NORTHSTAR CONVERSION .IMMEDIATELY VAN WOULD SHUT OFF WHILE STILL MOVING. BATTERY WAS DEAD IN AM 16HRS AFTER FULLY CHARGED BATTERY.3 BATTERY ALL DIE-BATTERY DISCONNECT USED STOP ABNORMALLY HIGH DRAINAGE . MANY BIZARRE ELECTRICAL MALFUNCTIONS, BATTERY DRAIN NEVER FOUND AFTER TRUELY ADMIRABLE EFFORT. RUST RUST RUST -SAND BLAST ANTIRUST-MORE RUST RUST RUST TO FRAME-TOLD BATTERY AND MALFUNCTIONS DUE TO A SHORT SOMEWHERE. ANYWAY RUST RUST SOME MORE.VMI ADMITS RUST VERY UNUSUAL SO MUCH SO QUICKLY.BUT SAYS NO LONGER RESPONSIBLE DUE TO SETTLEMENT BEFORE FOR RUST RUST AND MALFUNCTIONS.THOUGHT REPLACMENT VEHICLE WAS OUTCOME ,NOT 11K FOR ELECTRICAL MALFUNCTIONS AND RUST-TOLD NO MORE ABNORMAL RUST ANYMORE BUT MORE RUST ANYWAY. GOOGLED "CONSTANT ELECTRICAL DISCHARGE" AND "RUST" AND GALVANIC CORRUSION MAIN RESULTS. NO LOCAL COLISION PLACE WILL "FIX IT" DUE TO LIABILITY WHEN BRAND NEW STEEL IS NO MORE RUST PROOF THAN MANUFACTUERS. ONLY VEHICLE USE POWERCHAIR SAYS RUSTED FRAME MAY DROP ME. DISTRICT MANAGER SAID RUSTS SHOULD NOT HAPPEN BUT I SIGNED RELEASE AFTER RUST TREATMENT-SORRY HE REALLY WAS BUT NO MORE LIABILITY FOR ABNORMAL RUST ADVISED NOT TO USE VEHICLE .SO THIS IS FOR OTHERS-THE VMI CONVERSION NICE IF FUNCTIONAL, MAYBE RUST FROM VMI CONVERSION PROCESS AS VEHICLE ENTIRE FRAME IS REPLACED BY VMI. HOPEFULLY JUST A LEMON BUT ITS VERY SERIOUS LIFETHREATENING AND VERY REAL, THE RUST MAKES SOLID STEEL SEAPARATE LIKE CHEESE SLICES. ELECTRICAL DRAIN CAUSE AND RUST CAUSE UNKNOWN DESPITE OVER 100 HRS OF WORK BY VMI ENGINEERS AND LOCAL VMI DEALER. WOULD BUY A HONDA OR TOYODA AND VERY BASIC MANUAL CONVERSION. IF ABLE GET SEAT COMES OUT AND JUST STRUGGLE TO GET IN. THE FANCY CONVERSION NOT WORTTH IT BETWEEN SO MANY UNKNOWNS. I COULDN'T CARE LESS ABOUT PRIVACY .ITS SAFETY FOR OTHERS .

10/13/2020
Components: AIR BAGS
Incident Date: 06/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0CR******
Summary

2012 DODGE GRAND CARAVAN FRONT PASSENGER HEADREST DEPLOYMENT 4 MONTHS AGO. VEHICLE UNOCCUPIED, IN DRIVEWAY. NO REAR-END IMPACT [OR ANY OTHER] IMPACT OF ANY KIND. DEALERSHIP QUOTES $822 TO REPLACE THE HEADREST, EST. $129 LABOR. I SEE CLASS ACTION LAWSUITS VS. CHRYSLER ALLEGING DEFECTIVE DESIGN OR MATERIALS. NHTSA SHOULD INVESTIGATE THIS SHODDY WORKMANSHIP AND CAVALIER ATTITUDE.

10/08/2020
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4CR******
Summary

THE CAR WAS PARKED IN THE DRIVEWAY. WE ATTEMPTING TO TURN THE CARE ON IT JUST CRANKS AND WON'T KICK OVER. THE FUSE FOR THE FUEL PUMP HAS GONE BAD IN THE TIPM. AND THE CAR NOW STARTS INTERMITTENTLY. I NEED TO HAVE A RELY PUT IN.

10/06/2020
Components: TIRES
Incident Date: 09/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8CR******
Summary

IN REGARDS TO COOPER TIRES THE MANUFACTURER INFO AND DOT NUMBER TO FOLLOW. I HAVE HAD TWO TIRES WITH FAILURE TO THE RADIAL BELT SHIFT. ONE TIRE BLEW OUT ON A TRIP TO TEXAS, I DO NOT HAVE IT, BUT THE TOW TRUCK DRIVER SAID IT HAD A "BULGE" AND FAILED. UNDER STRESSFUL CONDITIONS ON A HIGHWAY I DID NOT TAKE A PICTURE. THE SECOND TIRE FAILED LOCALLY AND I HAVE KEPT THE TIRE AND CAN SEND A PIC AND ALSO HAVE A STATEMENT ON THE RECEIPT FROM WHERE I PURCHASED THE VEHICLE THAT HAD PUT THE TIRES ON SAYING IT WAS A "BELT SHIFT" THERE IS A PROMINENT "BULGE" IN THE TIRE. I HAD ORIGINALLY CONTACTED COOPER TIRES JULIE CALL REF # 23-167554 ON 9/23/20 11:02 AM, REGARDING THE DEFECTIVE TIRES AND THEY DENIED KNOWLEDGE OR RESPONSIBILITY AND TOLD ME TO TAKE THE VEHICLE BACK TO WHERE I BOUGHT IT WHICH WAS NISSAN AUTO NATION BECAUSE THEY WERE UNDER WARRANTY. AUTO NATION PAMELA CARTER SAID ON 9/24/20 THEY THAT THEY WILL NOT HONOR THE WARRANTY DUE TO THE FACT THEY PURCHASED THE TIRES AND I PURCHASED THE VEHICLE AFTER THE TIRES WERE INSTALLED SO I WAS NOT THE PURCHASER. THEY DO ADMIT THE TIRE WAS DEFECTIVE, WHICH I HAVE IN WRITING ON INVOICE 1236567. I LOOKED ONLINE FOR THE DOT NUMBER FOR RECALL AND IT IS LISTED ONLINE BUT THE MANUFACTURER AS BRIDGESTONE, WHICH IS POSSIBLY A TYPOGRAPHICAL ERROR. HERE IS THE INFO: DOT U94C 1CW 0715 COOPER M+S 235/60R16 GRAND TOURING

10/06/2020
Components: TIRES
Incident Date: 08/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8CR******
Summary

IN REGARDS TO COOPER TIRES THE MANUFACTURER INFO AND DOT NUMBER TO FOLLOW. I HAVE HAD TWO TIRES WITH FAILURE TO THE RADIAL BELT. ON 8/4/19 I WAS ON MY WAY TO FT. WORTH TEXAS WHEN I THE FRONT LEFT TIRE ON THE DRIVER'S SIDE STARTED THUMPING. I WAS ON HWY 10 IN EAST TEXAS NEAR CANTON AND IN A CONSTRUCTION ZONE THERE WAS NO WHERE TO PULL OVER SO I CONTINUED DRIVING SLOWLY WHICH WAS VERY STRESSFUL. THE TIRE DID BLOW BUT I WAS ABLE TO GET OFF AT A REST AREA (THANK YOU JESUS). I CALLED AAA AND THEY SENT A FAMILY OWNED TOW TRUCK SERVICE OUT. THE MAN SAID I HAD A BULGE IN THE WHAT REMAINED AND TOWED MY VAN TO A WALMART 13 MILES AWAY IN CANTON, I OWED HIM AT THAT POINT $27 OUT OF POCKET FOR THE TOW. HE THEN DROVE ME TO A PET FRIENDLY BEST WESTERN BECAUSE I HAD MY DOG WITH ME. I SPENT APPOX. $120 FOR THE ROOM, PLUS MEAL OF APPROX. $21. THE NEXT DAY I GOT A RIDE FROM AN EMPLOYEE AT THE HOTEL TO WALMART, PAID $128.66 FOR A NEW TIRE, THEN LATER THAT WEEK BALANCING OF $40 AT DISCOUNT TIRE IN DALLAS, TX. BECAUSE WALMART COULD NOT BALANCE THE NEW TIRE DUE TO EQUIPMENT BEING BROKEN. I HAD ANOTHER TIRE GO BAD, WITH TREAD SHIFT A YEAR LATER IN ANOTHER CLAIM FILED WITH YOU. THE REMAINING TWO TIRES I LEFT AT WALMART, AFTER PURCHASING FOUR NEW MATCHING GOODYEAR I SPENT $312.66 ON 9/26/20. AFTER THE SECOND TIRE WENT BAD I CONTACTED JULIE AT COOPER CALL REF# 23-167554 AND WAS TOLD THE TIRES WERE UNDER WARRANTY AND TO RETURN THEM TO WHERE I BOUGHT THE VEHICLE WITH THE NEW COOPER'S ON IT WHICH WAS IN 2018. I DID AND WAS TOLD BY PAMELA CARTER THAT THEY WOULD NOT HONOR THE WARRANTY BECAUSE AUTO NATION ORIGINALLY BOUGHT THE TIRES, BUT DID ADMIT THAT THE TIRE WAS DEFECTIVE. ALL FILED ON A SEPARATE INCIDENT REPORT WITH NHTSA #11362968. IN CONCLUSION, TTWO BAD COOPER TIRES, THE REMAINING TWO I GAVE TO WALMART AS I AM CONCERNED THAT THEY WILL ALSO BLOW OUT. IT IS MY HOPE THAT YOU WILL RECALL THESE TIRES BEFORE SOMEONE IS INJURED OR DIES: DOT U94C 1CW 0715 COOPER M+S 235/60R16 GRAND TOURING

09/24/2020
Components: SEATS
Incident Date: 09/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8CR******
Summary

THE FRONT PASSENGER ACTIVE HEAD RESTRAINT (HEADREST) DEPLOYED WHILE THE VAN WAS JUST SITTING STATIONARY IN THE GARAGE, NOT FROM BEING REAR-ENDED LIKE IT'S DESIGNED.

09/23/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3CR******
Summary

VEHICLE WOULD START AND RUN THEN COUPLE MINUTES LATER IT WOULD JUST CRANK AND CRANK WITH A NO START. THE AFTER A FEW MINUTES IT WILL, WITH A LONG CRANK, IT WILL START.. ONCE VEHICLE IS RUNNING, IT RUNS GOOD UNTIL YOU SHUT OFF THE VEHICLE. THEN IT JUST CRANKS AND CRANKS. SOMETIME BATTERY WOULD DIE FROM ALL THE CRANKING.. LET IT SET THEN CRANK AND IT STARTS AGAIN. SOMETIMES IT WON'T START FOR A DAY OR TWO. ALL TIME IT IS PARKED.

08/30/2020
Components: STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG3CR******
Summary

I WENT TO UNLOCK MY VEHICLE TO GET SOMETHING FROM INSIDE. I NOTICED THAT THE LIGHTS WERE VERY DIM AND AFTER PLACING THE KEY FOB INTO THE IGNITION, THE FOB WAS LOCKED IN PLACE. AFTER ABOUT 15 MINUTES, I WAS ABLE TO RELEASE IT FROM THE IGNITION. I HAVE TRIED RESETTING THE BATTERY AMONG OTHER THINGS AND NOTHING HAS HELPED.

08/28/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDGXCR******
Summary

IT STALLS WHILE DRIVING

08/21/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1CR******
Summary

THE VEHICLE EITHER WILL TAKE SEVERAL ATTEMPTS TO START OR WILL COMPLETELY SHUT DOWN DURING OPERATION WITHOUT WARNING. THE ENGINE WILL ABRUPTLY STALL AND POWER BRAKES AND STEERING FAIL. IMMEDIATELY AFTERWARD THE VEHICLE BEHAVES AS IF THE KEY WAS JUST TURNED TO THE ON POSITION, MEANING THE DASHBOARD LIGHTS UP, AND IT CAN BE PUT IN NEUTRAL AND RESTARTED. NO SPECIFIC ACTIVITY TRIGGERS THE SHUTDOWN. IT CAN HAPPEN WHILE DRIVING AT ANY SPEED IN ANY CONDITIONS OR WHILE IDLING.

08/15/2020
Components: STEERING,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG6CR******
Summary

WHILE DRIVING THE VEHICLE AT RANDOM SPEEDS. MY DODGE CARAVAN WILL JUST SHUT DOWN. I HAVE NOTICED ON A COUPLE OCCASIONS ALL OF THE DASH LIGHTS WILL COME AND THEN ENGINE WILL SHUT DOWN. LOSE OF STEERING AND BRAKES. I HAVE MANAGED A FEW TIMES SHIFTING TO NEUTRAL AND QUICKLY RESTARTING. AN THE FEW TIMES IT WOULD NOT START IVE MANAGED TO GET OFF THE ROAD WITH STEERING WHEEL LOCKED AND BRAKE PEDAL THAT WONT DEPRESS. SIT FOR A MINUTE PUT IN PARK AN RESTART. THIS HAS HAPPEN OVER 18 TIMES OF OWNING THE VEHICLE FOR A YEAR

08/13/2020
Components: SEATS
Incident Date: 08/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9CR******
Summary

OUR HEADREST DEPLOYED WHILE GOING DOWN THE ROAD. IT HIT MY HUSBAND IN BACK OF HEAD BUT NO REAL DAMAGE, HE JUST HAS SMALL BUMP. THE NOISE STARTLED ME BUT I WAS ABLE TO STAY ON ROAD.

08/12/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/11/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 2C4RDGDGXCR******
Summary

I GOT AN OIL CHANGE AND AN INSPECTION THE INSPECTION REPORT WAS GOOD, NO MAJOR MECHANICAL ISSUES. ONLY RECOMMENDATION WAS A POWER STEERING FLUSH NEXT TIME I CAME IN FOR AN OIL CHANGE. I DROVE THE VAN HOME 1/2 MILE AWAY. I PARKED THE VAN. I SAW LIGHT SMOKE COMING FROM UNDER THE HOOD ON THE PASSENGER SIDE. IT SMELLED LIKE BURNT RUBBER. I PROCEEDED TO DRIVE BACK TO SHOP 1/4 MILE AWAY. THE VAN LOST ALL POWER AT A STOP SIGN. I SAW MORE DARKER SMOKE COMING OUT. I GOT OUT OF THE VAN IMMEDIATELY. WITHIN 2 MINUTES THE VANS FRONT END WAS IN FLAMES.

08/12/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3CR******
Summary

I WAS DRIVING FINE WITH THE KIDS AND ALL OF THE SUDDEN I FEEL LIKE MY VAN WANTS TO SHUT DOWN ON ME WHILE DRIVING. WENT TO THE PARK ONE DAY AND WHEN CAME BACK WITH THE KIDS THE CAR WOULD NOT START... I FINALLY( AFTER SEVERAL TRIES) GET IT TO START AND GOT HOME SAFE, THANKFULLY. THE NEXT DAY I GO GROCERY SHOPPING AND CAME BACK, THE VAN WOULD NOT START! NOW, I'M FRUSTRATED WITH THE KIDS AND GROCERIES OUT IN THE HOT WEATHER. FINALLY GET IT TO START AND DROVE HOME HOPING TO GET THERE SAFE. FRUSTRATED THINKING CANNOT AFFORD A MECHANIC AT THIS TIME AS I RECENTLY REPLACED THE WATER PUMP AND THAT WASN'T CHEAP. GOT HOME! AND THE NEXT DAY IT WOULD NOT START CALLED ASSISTANCE TO FIGURE OUT WHAT'S WRONG AND EXPLAINED THAT IT WASN'T THE BATTERY NOR THE ALTERNATOR, THERE'S NO CODE AND THAT IT WAS POSSIBLY THE TIPM AND THAT WAS GOING TO BE ABOUT A $1,200 IF NOT MORE TO REPLACE. EXPLAINED THAT GRAND CHEROKEE AND OTHER DODGE CAR HAD RECALLED IT BUT NOT THE DODGE GRAN CARAVAN

08/03/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG1CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER COMPLETING A LEFT TURN AT 10 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. ANOTHER DRIVER ASSISTED HER WITH THE BATTERY AND THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. THE FOLLOWING DAY, THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT THE VEHICLE FAILED TO START. THE CONTACT STATED THAT MULTIPLE UNKNOWN WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL WHILE ATTEMPTING TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

07/30/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG7CR******
Summary

1ST PROBLEM ERRATIC IGNITION STALLING WHILE IN PARK. BATTERY WAS REPLACED AND TAKEN TO SHOP, THE AUTO TECHNICIAN ASSUMED BASED ON P0128 P0520 P0441 IT WAS GAS FUEL CAP, SWITCH OIL PRESSURE, HOUSING THERMOSTAT, GASKET INTAKE MANIFOLD THEY REPLACED O2 SENSORS VACUUM LINE READ A SENSOR WITH EVAPO SYSTEM CAUSING CHECK ENGINE LIGHT CAME ON AND A HOST OF OTHER ITEMS CHECKED GAS CAP TOTALED ME $779. CAR REFUSE TO STARTED NEXT MORNINGS FOR PASS TWO WEEKS EVERY MORNING SEVERAL ATTEMPTS TO START CAR AFTER PARKED OVERNIGHT NO START ONLY STALLING FIRST. THEN WAITED AN HOUR PUT CAR IN NEUTRAL SEE IF CAR STARTS IT DID. AFTER DRIVING THAT DAY WHILE DRIVING CAR ACCELERATION BEGAN TO GO FAST BY ITSELF ON A HIGHWAY THEN JERK RPM DROPPED DOWN WHILE DRIVING MY CHILDREN IN THE CAR. I THOUGHT MAYBE GEAR WAS OUT OF PLACE SO I LOOKED TO SEE IF IT WAS IN DRIVE, IT WAS IN DRIVE. WENT BACK TO AUTO SHOP THEY SAID SINCE CAR IS WORKING NOW CAN'T HOOK UP SYSTEM TO CHECK P CODES BECAUSE IT WON'T SHOW UP IF IT'S WORKING.TOLD ME DRIVE 60 MILES TO SEE PROB CONTINUE. NEXT MORNING CAR DIDN'T START, NO FUSE SIGNAL SHOWS. THEN CAR WAS DEAD ONE CLICK SOUND ,NO STALL. CALLED ROADSIDE ASSIST AND TRIED TO JUMP BATTERY. GUY SAID IT'S NOT BATTERY HE SAID IT'S THE FUEL PUMP. CONTACTED THE AUTO MECHANIC SPOKE WITH MGR OF SHOP AND SAID IT CAN BE A TIPM AND COST $1200. THIS IS A VERY UNSTABLE AND UNSAFE ISSUE MY FAMILY AND I DRIVE IN THIS VAN DON'T FEEL SAFE 2ND ISSUE CAR HESITATED TO STOP TWO MONTHS AGO WHEN I PRESSED THE BRAKES TO STOP CAR WHILE DRIVING ON ROAD TO STOP AT RED LIGHT, NO STOP I HAD TO PUMP BRAKES AND I THOUGHT IT WAS BRAKES I PAID FOR REPLACEMENT OF BRAKES AND PADS AS WELL. THIS ELECTRICAL MODULE HAS BEEN THE CAUSE OF KNOWN INCIDENTS. IT CAN CAUSE ACCIDENTS. THE VAN IS DANGEROUS SAFETY HAZARD. TIPM AND ELECTRICAL SYSTEM IS CREATING UNSAFE BRAKING AND IGNITION FUEL CONDITIONS CAUSING MALFUNCTION

07/27/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

TOOK MY 2012 DODGE GRAND CARAVAN TO THE TEMPE DEALERSHIP TO HAVE THE RECALLS FIXED. SOON AFTER THEY DID THE RECALLS MY CAR WOULD NOT DRIVE OFF THE LOT THEY TOLD ME THAT THE FUEL PUMP WAS BAD AND IT WOULD COST $806 TO FIX IT. SO I TOLD THEM LETS DO IT. I GET A CALL AN THE SAID ITS THE TIPM ! $1400 DOLLARS LATER MY CAR IS STILL RUNNING PRETTY ROUGH AND NOT GETTING POWER AND COMPLETELY SHUT DOWN WHILE DRIVING. SO I CALL THE DEALER AND THEY TOW IT IN TO TELL ME IT IS MY FUEL PUMP. SO $800 THEY SAID ITS FIXED AND I SHOULD HAVE NOTHING GOING WRONG. 3 DAYS LATER MY CHECK ENGINE LIGHT COMES ON AND A CODE P0456 EVAC LEAK! SO I CALL THE DEALER AND LET THEM KNOW . I THEN PURCHASED A GAS CAP JUST TO MAKE SURE THAT WAS NOT THE PROBLEM. LIGHT STAYED ON. SO I GET THE VAN TO THE DEALER AND THEY HAD MY VAN ALLDAY TO SAY ITS MY GAS CAP . LET ME REMIND YOU I JUST PURCHASED ONE. SO THEY GET THE CHECK ENGINE LIGHT TO GO OFF AND NOW EVERYTIME I FILL THE TANK UP GAS FUMES ARE SOO STRONG IN THE VEHICLE AND IS RUNNING VERY POORLY. HONESTLY IM SCARED TO HAVE THEM LOOK AT IT . I JUST WANT MY VAN SAFE I HAVE KIDS . ITS MY ONLY VEHICLE.

07/27/2020
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 07/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG1CR******
Summary

WHILE DRIVING ON THE HIGHWAY MY VAN LOST ALL POWER AND SHUT OFF. NO STEERING, NOTHING. WE PULLED OVER ON A RAMP PUTTING OUR CHILDREN'S LIVES AND OUR OWN IN DANGER, TO WALK HOME. THE TIPM SEEMS TO BE THE PROBLEM. THE VAN WILL NOT RESTART, WILL NOT CRANK, AND IS CURRENTLY SITTING WHILE I SEE ALL OF THE RECALL ATTEMPTS FOR TIPMS.

07/22/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6CR******
Summary

I HAVE A 2012 DODGE GRAND CARAVAN THE SLIDING DOOR HAS BEEN MAKING A BUZZING SOUND EVERY TIME YOU UNLOCK AND LOCK THE DOORS. THIS HAS BEEN HAPPENING SINCE 2016 AND THE DEALERSHIP TOLD ME IT WOULD BE $500 TO FIX IT. I AM NOW HAVING ISSUES WITH TRUNK OPENING AND CLOSING ON IT'S OWN; EVEN WHEN IT IS LOCKED. NOT SAFE AT ALL AND ALREADY GOT STORMED INSIDE OF MY VAN; CAUSE I DIDN'T REALIZE IT WAS OPENED. THEY TOLD ME I WOULD HAVE TO PAY THE FEE TO GET IT LOOKED AT AND THEN PAY FOR THE REPAIRS. I HAD A NEW TRANSMISSION PUT IN AT 74,330 MILES AFTER THEY TOLD ME WHEN I LEFT THE FIRST TIME; THAT IT WAS A COMPUTER RESET THAT NEEDED DONE. THEN, THEY HAD MY VAN FOR 2 WEEKS TRYING TO GET THE TRANSMISSION BUILT. AND MY TRANSMISSION IS SLIPPING AGAIN. AT 139,466 MILES I HAD ALL OF MY TRANSMISSIONS LINES LEAKING AND HAD REPLACE ALL OF THEM FOR ANOTHER $500; CAUSE THERE WAS NO WARRANTY FROM THEM DOING MY SECOND TRANSMISSION. MY CD PLAYER EATS MY CD'S NOW AND MY AC QUIT WORKING. ALL IN ALL I DO LOVE MY VAN, BUT I AM GETTING VERY ANGRY AT ALL THE ISSUES; THAT SHOULD COVERED UNDER A RECALL AND THEY ARE NOT COVERED. IF ANYONE COULD PLEASE GIVE ME SOME IN SITE ON THESE ISSUES; I WOULD APPRECIATE IT. I AM NOT IN THE POSITION TO PURCHASE ANOTHER CAR AT THIS TIME WITH JOBS NOT VERY SECURE. I AM NOT EVEN ABLE TO TAKE MY VAN MANY PLACES; CAUSE I NEVER KNOW WHEN THE TRUCK WILL OPEN ON ITS OWN AND THEN SOMEONE CAN JUST STEAL MY VAN. I LISTED THE LAST DAY OF ALL OF MY ISSUES BELOW, BUT THIS HAS BEEN GOING ON FOR YEARS AND STILL NOT RESOLVED.

07/21/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG7CR******
Summary

THE ENGINE SHUTS DOWN WHILE I AM DRIVING. I HAVE TO PUT THE GEAR SHIFT IN N AND RESTART. ALSO, THE CAR DOES NOT START EVERY TIME

06/30/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

THE TIPM ON SOME MODEL VEHICLES HAS A RECALL BUT THEY ALL USE THE SAME TIPM. IT WAS SHUTTING DOWN ON THE ROADWAY DUE TO BAD FLUID PUMP RELAY

06/29/2020
Components: ENGINE
Incident Date: 10/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG2CR******
Summary

MY CAR STOPPED RUNNING. LUCKILY I WAS ABLE TO GET IT TO THE MECHANICS. THE ENGINE HAD TO BE REBUILT DUE TO ENGINE BLOCK DEBRIS. THIS IS A RECALL FOR 2012 GRAND CARAVANS BUT ONLY MANUFACTURED UNTIL AUG 2011. MY VEHICLE WAS MANUFACTURED IN APRIL 2012. THE RECALL NUMBER IS L33. I HAVE SPENT $5,734 IN REPAIRS. I'VE WAITING IN HOPES DODGE WOULD EXTEND THE RECALL BUT THEY HAVE NOT. *TR

06/28/2020
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 06/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0CR******
Summary

2015-2020 ON APPROXIMATELY 45 OCCASSIONS THE FUEL PUMP CONTINUES RUNNING AFTER IGNITION SHUT-OFF. IT THEN DRAINS THE BATTERY WHICH REQUIRES JUMP STARTING TO KEEP FROM BEING STRANDED. 2015-2020 ON MULTIPLE OCCASSIONS (APPROXIMATELY 4 TIMES)THE FUEL PUMP WILL NOT KICK ON AT ALL LEAVING VEHICLE AND DRIVER/FAMILY STRANDED. 2020 3 TIMES WHILE DRIVING THE VAN JUST SHUT OFF. THIS HAS BEEN GOING ON FOR 6 YEARS AND NOW WILL NOT START AT ALL. RESEARCHED AND HAD IT TESTED. IT IS THE TIPM. TOTALLY INTEGRATED POWER MODULE. THIS HAS BEEN RECALLED IN BOTH DODGE DURANGO AND THE JEEP. MANY DODGE CARAVANS HAVE THE SAME PROBLEM. *REFUSAL TO RECALL DUE TO UNDOCUMENTED COMPLAINTS AND REQUESTS IS A FAILURE TO PUBLIC SAFETY. A QUICK INTERNET SEARCH OF ISSUES REGARDING THE TPIM IM DODGE GRAND CARAVANS IS PROOF ENOUGH TO SHOW THAT THE FAULT LIES AS SIGNIFICANTLY WITH THESE VEHICLES AS THE DURANGOS AND JEEPS. *** A NEW INVESTIGATION SHOULD BE CONDUCTED. I HAVE SUSTAINED INJURIES IN MY NECK AND SHOULDERS AS A DISABLED PERSON BY HAVING TO RAISE AND DROP MY HOOD TO DISCONNECT MY BATTERY TERMINAL EVERYWHERE THE VEHICLE SITS ON EVERY OCCASSION POSSIBLE FOR 6 YEARS TO AVOID INTERMITTENT BATTERY DRAIN AND BEING STRANDED WITH MY TWO YOUNG CHILDREN. *IT IS A GROSS DISSERVICE TO CONSUMERS AND PUBLIC SAFETY THAT THIS MODEL HAS YET TO BE INCLUDED IN THE TPIM RECALL.

06/09/2020
Components: ELECTRICAL SYSTEM
Incident Date: 06/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2CR******
Summary

2012 DODGE GRAND CARAVAN TURNS OFF WHILE DRIVING. RATE OF SPEED DOESN'T DETERMINE FREQUENCY. VEHICLE LOSSES POWER WITHOUT WARNING . ONCE VEHICLE COMES TO A STOP WILL START BACK UP. IT HAS BEEN DETERMINED THAT THE IGNITION RECEIVER DOES NOT SUPPORT THE SIZE AND WEIGHT OF THE KEY. OCCURS ON ALL ROADWAYS CITY ROADS HIGHWAYS ETC... HAS HAPPENED MULTIPLE TIMES. *TR

06/02/2020
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER
Incident Date: 05/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6CR******
Summary

DRIVERSIDE SLIDING DOOR WILL NOT OPEN ELECTRICALLY. DOOR WILL NOT UNLOCK MANUALLY. DOOR WILL NOT OPEN MANUALLY. PEOPLE COULD BE TRAPPED IN THE VEHICLE BY DRIVERSIDE SLIDING DOOR NOT OPENING. *TR

05/22/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9CR******
Summary

TL* THE CONTACT CALLED ON BEHALF OF HIS WIFE WHO OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

05/16/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG5CR******
Summary

WITHIN THE LAST WEEK (MAY 8, 2020 - MAY 15, 2020) MY VAN HAS SUDDENLY STALLED AND DIED 3 DIFFERENT TIMES. INCIDENT 1 - DRIVING ON A 45 MPH STRAIGHT ROAD WHEN SUDDENLY THE ENGINE DIED AND LOST POWER TO ALL ELECTRICAL COMPONENTS. AFTER PULLING OFF TO THE SIDE AND SHUTTING THE IGNITION COMPLETELY OFF IT STARTED RIGHT BACK UP AND RAN WELL. INCIDENT 2 - DRIVING ON A 30 MPH STRAIGHT ROAD. AFTER JUST HAVING CROSSED A BRIDGE SUDDENLY THE ENGINE DIED AND LOST POWER TO ALL ELECTRICAL COMPONENTS. AGAIN, IT STARTED BACK UP JUST FINE AND RAN WELL. INCIDENT 3 - PULLED INTO A PARKING SPOT AND PLACED THE VEHICLE IN PARK WHEN THE ENGINE AND ELECTRICAL COMPONENTS SHUT OFF. *TR

05/06/2020
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 04/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

FUEL PUMP KEEPS RUNNING. IT THEN KILLS THE BATTERY. THE FUEL PUMP WILL NOT KICK ON AT ALL. WHEN DRIVING THE VAN WOULD JUST SHUT OFF. THIS HAS BEEN GOING ON FOR A FEW WEEKS AND NOW WILL NOT START. RESEARCHED AND HAD IT TESTED. IT IS THE TIPM. TOTALLY INTEGRATED POWER MODULE. THIS HAS BEEN RECALLED IN BOTH DODGE DURANGO AND THE JEEP. MANY DODGE CARAVANS HAVE THE SAME PROBLEM. COULD YOU PLEASE LOOK INTO IT FOR US. THE PART TO FIX IT COULD BE UP TO 2000. *TR

05/03/2020
Components: ELECTRICAL SYSTEM
Incident Date: 05/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2CR******
Summary

THE VEHICLE DIED WHILE DRIVING DOWN THE HIGHWAY AT 65MPH. I HAD TO PULL OVER ON THE SIDE OF A BUSY TWO LANE HIGHWAY AND CALL A TOW SERVICE. I HAD TO HAVE SOME FUSES REPLACED AND THEN REPLACED THE BATTERY. I WAS DRIVING IT FIVE DAYS LATER AND IT DID THE SAME THING. LUCKILY I WAS IN MY DRIVEWAY THIS TIME. I CHECKED THE FUSES AND AND EVERYTHING LOOKED GOOD. I WAS ABLE TO START IT BACK UP AND GET IT HOME. BOTH TIMES THIS HAS HAPPENED I HAVE HAD MY 3 KIDS AND GIRLFRIEND IN THE VEHICLE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE FIXED. I HAVE READ ONLINE THAT MULTIPLE PERSONS ARE HAVING THE SAME OR SIMILAR ISSUES. BEST I CAN GATHER IS IT IS A IGNITION SWITCH ISSUE. I AM NOT SURE WHAT TO DO BUT I DO NOT WANT TO TRADE IT IN OR SELL IT AND PUT ANOTHER FAMILY IN DANGER.

04/02/2020
Components: VISIBILITY/WIPER
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG8CR******
Summary

THE DRIVERS SIDE WINDOW WON'T GO UP!! THE VAN WAS IN MOTION ON A STREET. I DON'T FEEL SAFE IN SOUTH FLORIDA WITH MY WINDOW DOWN.

03/18/2020
Components: ENGINE
Incident Date: 10/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9CR******
Summary

ONCE MY VAN LOST ALL POWER WHILE DRIVING ON A STRAIGHT ROAD. HAD TO TOW TO MECHANIC'S SHOP. FOUND NO PROBLEM AFTER TESTING. ONCE MY VAN REFUSED TO CRANK, HAD NO POWER. HAD TO TWO TO MECHANIC'S SHOP AGAIN. BOTH TIMES THE MECHANIC COULDN'T FIND A PROBLEM. EVENTUALLY THE VAN CRANKED AND DROVE AS IT SHOULD.

03/13/2020
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 03/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXCR******
Summary

I WAS DRIVING STRAIGHT ON A HIGHWAY IN TEXAS IN MY GRAND CARAVAN AND MY ENGINE STALLED AND LOST POWER AND STEERING AND BRAKES, IT WAS VERY DIFFICULT TO STEER AND I WAS DRIVING AT 70 MPH AND THE WAS A SMALL SHOULDER ON THE SIDE AND MY FAMILY COULD HAVE GOTTEN HURT, IF I HAD GONE INTO A DEEP DITCH, IT WAS SCARY AND DANGEROUS!

03/11/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 02/27/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 2C4RDGCG5CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT SHIFTED THE VEHICLE INTO REVERSE AND WITHOUT WARNING INDEPENDENTLY ACCELERATED WHILE IN REVERSE AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT THEN DEPRESSED THE BRAKE PEDAL AND SHIFT THE GEAR TO DRIVE AND THE VEHICLE INDEPENDENTLY ACCELERATED FORWARD. AS A RESULT THE VEHICLE HIT ANOTHER VEHICLE. . A TOTALED OF 5 VEHICLES WERE INVOLVED IN THE CRASH. THE VEHICLE WAS THEN TURNED OFF. NO AIR BAGS DEPLOYED. A POLICE REPORT WAS FAILED. THE CONTACT STATED THAT ONE OF THE VEHICLE WAS OCCUPIED HOWEVER NO INJURIES WERE SUSTAINED BY THE VEHICLE OCCUPANT. THE CONTACT SUSTAINED WHIPLASH WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT BY THE INSURANCE COMPANY AND DEEMED A TOTAL LOSS. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

03/08/2020
Components: SEATS
Incident Date: 03/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3CR******
Summary

HEAD READ SPONTANEOUSLY EJECTED OR POPPED WHILE PARKED. ALMOST LIKE A AIRBAG WOULD.

03/04/2020
Components: POWER TRAIN
Incident Date: 03/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5CR******
Summary

THIS IS THE FIRST IN A LONG LINE OF DODGE VANS THAT HAVE HAD TRANSMISSION ISSUES. SO FAR THERE ARE A TOTAL OF 12 OF THESE VANS THAT HAVE HAD THE TRANSMISSIONS REPLACED & THERE IS ANOTHER ONE HAVING ISSUES NOW.

03/04/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND INTERMITTENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY WAS DEFECTIVE. THERE WERE ALSO BURN MARKS AROUND THE FUEL PUMP RELAY. DICK HANNAH JEEP LOCATED AT (3517 NE AUTO MALL DR, VANCOUVER, WA 98662 (360) 342-9650) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE CONTACT WAS PROVIDED THE COST OF $1273 FOR THE PARTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,660.*DT *TP*DT CONSUMER STATED VEHICLE STALLED ONE MORE TIME AFTER TAKING IT TO THE DEALERSHIP.*JB

03/01/2020
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 02/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG8CR******
Summary

WE WERE DRIVING DOWN A CROWDED HIGHWAY WHEN EVERYTHING ON THE VEHICLE SHUT DOWN. ALL THE LIGHTS SHUT OFF AND WE LOST POWER STEERING. I HAD TO FIGHT MY WAY OVER THREE LANES OF TRAFFIC WITH NO TURN SIGNALS AND HAD NO POWER STEERING. WHEN THIS HAPPENED WE WERE GOING UPHILL AND AN 18 WHEELER WAS BEHIND US. WE WERE RAPIDLY SLOWING DOWN AND COULD HAVE BEEN HIT BY ANOTHER VEHICLE. WE CAME TO A STOP AND PUT THE VEHICLE IN PARK AND IT STARTED RIGHT BACK UP. A FEW DAYS LATER MY WIFE HAD THE SAME THING HAPPEN TO HER WHILE DRIVING ON A DARK ROADWAY. SHE WAS ABLE TO COME TO A STOP ON THE SIDE OF THE ROAD AND RESTART THE VEHICLE. THERE WERE NO OTHER CARS AROUND HER AT THAT TIME. R03/NHTSA 14V-373. RECALLS GRAND CARAVAN YEARS 2008 TO 2010. MY PROBLEMS SOUND AND LOOK EXACTLY LIKE THIS AND SEEING COMPLAINTS AROUND THE INTERNET IT LOOKS LIKE MANY OTHERS WITH MY YEAR MODEL ARE HAVING THE SAME ISSUES. I THINK THAT RECALL NEEDS TO BE EXTENDED TO INCLUDE THE 2012 MODEL YEAR AS WELL.

02/15/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/17/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 2C4RDGCG0CR******
Summary

WELL MY WIFE WAS DRIVING THE VAN ON THE EXPRESSWAY WAY LAST YEAR VAN JUST SHUTS OFF. IT WOULDNT START SO I PUT MY JUMPER CABLES ON IT AND IT FIRED RIGHT UP A FEW DAYS LATER WE WENT TO KMART IN THEIR FOR ONLY A GOOD 20 MINUTES THE DRIVE ALONE WAS ABOUT AN HOUR AND HALF COME OUT AND THE BATTERY WAS DEAD ONCE AGING. GO FIGURE THIS WAS WHEN KMART STOPPED SELLING BIGGER BATTERIES. SO I WALKED OVER TO AUTOZONE AND BOUGHT A NEW BATTERY INSTALLED IT AND IT STARTED UP. WHILE WE GOT HOME THEN HAD TO LEAVE AGING TO GO GET THE KIDS FROM SCHOOL THE BATTERY WAS DEAD KNOW WHEN I SAY DEAD THROUGH ALL OF THIS I MEAN THEIR WAS ENOUGH POWER TO HAVE THE VAN DOORS OPEN AND LIGHTS ON BUT NOT ENOUGH POWER TO TURN THE ENGINE OVER TILL IT CLICKS. SO HOOKED UP TO MY TRUCK JUMPED IT.SEEM TO DRIVE FINE SO WE WENT BACK TO AUTOZONE AND THEY CHANGED IT OUT WITH THE WARRANTY AND TESTED IT THEY SAID IT WAS A GOOD BATTERY BUT TO BE ON SAFE SIDE. WELL I STARTED TO DRIVE THE VAN I HAD TO GET JUMPED 4 TIMES BEFORE I STARTED TO DISCONNECT THE BATTERY WHEN IT WAS WARM OUT THE BATTERY WOULD LAST BUT ON THE COLD NIGHTS THE BATTERY WOULD STILL DIE. SO ONE DAY I SAID SREW IT I WENT TO DRIVE IT AND IT JUST WOULD START BELIEVE IT OR NOT I ONLY TOOK OFF THE AIR FILTER THINKING MAYBE IT CLOGGED WHILE I DID THAT AND TRIED STARTING IT IT BACK FIRED OUT THROUGH THE INTAKE CAUSING A FIRE ON THE AIR FILTER BOX PUT IT OUT SAID HELL WITH IT IT'S GOING TO THE DODGE DEALER IN WILKESBORO NC I PAID 1,700 TO HAVE THE TIPM REPLACED THEY SAID THAT'S WHAT WAS WRONG WITH IT SO I SAID OKAY. HERE IT IS A YEAR LATER AND NOW I AM GETTING A LITTLE UPSET AROUND THE SAME TIME IT WENT OUT LAST YEAR AND MY VAN IS STARTING TO GIVE ME THE SAME ISSUES SO I AM GOING TO HOPE THAT IT ISNT THAT BUT JUST TO BE ON THE SAFE SIDE THIS IS FOR LAST YEAR AND IF I HAVE TO PAY THAT PRICE AGING YES I'LL BE MAKING A NEW COMPLAINT TO

02/09/2020
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 08/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0CR******
Summary

THE CAR WONT START. IT TURNS OVER BUT WONT START. THE TIPM RELAY NEEDS REPLACING

02/07/2020
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG9CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE STALLED. THE VEHICLE OPERATED AS INTENDED AFTER IT WAS RESTARTED. THE CONTACT ALSO STATED THAT ON OCCASIONS WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO BE STARTED WHICH CAUSED THE BATTERY TO DRAIN. ADDITIONALLY, THE FUEL PUMP REMAINED IN OPERATION EVEN AFTER THE IGNITION WAS TURNED OFF. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER MIKE ANDERSON CHRYSLER (417 S. 3RD ST. LOGANSPORT, IN.) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 150,000.

02/02/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

CAR JUST TOTALLT STOPPED WHILE DRIVING. NO POWER STEERING WHEEL LOCKED UP AND KEY GOT STUCK IN IGNITION. VAN WOULD NOT START BACK UP. THIS IS SUPER DANGEROUS AND COULD HAVE PUT MY FAMILY IN EXTREME DANGER.

01/30/2020
Components: ELECTRICAL SYSTEM
Incident Date: 12/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2CR******
Summary

THE CAR SHUTS OFF/ STALLS WHILE DRIVING. ALMOST GOT INTO ACCIDENT WITH INFANT IN VAN BECAUSE IT DID IT SEVERAL TIMES WHILE DRIVING 20MPH ON RESIDENTIAL ROAD. VAN JUST SHUTS COMPLETELY OFF STEERING AND BRAKES LOCK. BUT ONCE CAR STOPS PUT INTO PARK ITS ABLE TO START RIGHT BACK UP AGAIN...I HAVE READ ONLINE RECALL ON IGNITION SWITCH BUT ONLY ON DODGE GRAND CARAVAN 2008-2010.. I THINK IT SHOULD BE EXTENDED BECAUSE IT IS HAPPENING WITH MINE WHICH IS A 2012. MECHANIC CAN'T FIND ANY ERROR CODES.

01/29/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 01/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG6CR******
Summary

2012 DODGE CARAVAN LOSES POWER WHILE DRIVING WITHOUT WARNING! NO CHECK ENGINE LIGHT. NO CODES. SHUTS OFF IN ANY CONDITION. VERY DANGEROUS! HAVE LOOKED UP THE ISSUE IN DODGE FORUMS AND IT'S A KNOWN ISSUE THAT COULD POSSIBLY HAVE SOMETHING TO DO WITH THE TIPM ON MANY DODGE, CHRYSLER, JEEP VEHICLES. IT'S AN INTERMITTENT ISSUE. HAD DROPPED OFF MY KIDS AT SCHOOL AND WENT TO PUT VAN INTO PARK AND VAN DIED BUT ON ITS OWN CAME BACK ON. LOSES POWER INTERMITTENTLY WHILE DRIVING ON FREEWAY. CAN EVEN HEAR LOSS OF POWER THROUGH THE HEATER/AC UNIT. PLEASE FIX THIS ISSUE BEFORE SOMEONE IS KILLED! ONLY WAY TO PROVE IS TO LET A MECHANIC/ DODGE DRIVE IT AROUND AND LET THEM FIND OUT THE HARD WAY. ISSUE OCCURS WHEN GOING O OR ANY SPEED.

01/29/2020
Components: ENGINE
Incident Date: 08/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG2CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE TRAVELING AT 40 MPH, THE ENGINE CEASED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO A PARKING LOT BUT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE RESIDENCE. AN INDEPENDENT MECHANIC WAS CALLED TO THE RESIDENCE AND THE STARTER REPLACED HOWEVER; THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH ENGINE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE SHOULD BE TAKEN TO AN AUTHORIZED DEALER TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.

01/28/2020
Components: ELECTRICAL SYSTEM
Incident Date: 12/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG9CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO HAVE THE VEHICLE STARTED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS TOWED TO AN UNNAMED MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER AN INTERIM REPAIR. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

01/22/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0CR******
Summary

WHILE DRIVING, THE CAR STALLS, BUT SOME ELECTRICAL LIGHTS STAY ON. THE SPEEDOMETER DROPS TO ZERO, THE GAS PEDAL DOES NOTHING, THE POWER BRAKES STOP BUT CAN BRAKE WITH A LOT OF FOOT PRESSURE, THE POWER STEERING STOPS BUT CAN TURN THE WHEEL WITH ARM STRENGTH, THE LEFT AND RIGHT BLINKERS WON'T WORK, BUT HAZARD LIGHTS DO WORK. THE HEATER FAN STOPS. BUT THE LIGHTS IN THE DASH STAY ON. THIS IS SCARY BECAUSE IT CAN HAPPEN AT ANY MOMENT. WE HAVE BEEN FORTUNATE TO BE IN AN AREA WHERE WE CAN PULL OVER WITHOUT AN ACCIDENT... SO FAR. THIS IGNITION SWITCH ELECTRICAL PROBLEM APPEARS TO HAVE A RECALL ON OTHER DODGE VEHICLES, BUT NOT THE 2012 CARAVAN. MY MECHANIC HAS QUOTED A FIX PRICE OF OVER $600 WHICH IS HITTING US HARD IN THE WALLET. PLEASE ENCOURAGE DODGE TO INCLUDE THE CARAVAN IN THIS RECALL. PEOPLES LIVES ARE AT STAKE. THIS HAS BEEN HAPPENING AT LEAST 3-5 TIMES PER WEEK, STARTING IN THE FALL OF 2019.

01/21/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/16/2020
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUSE PANEL NEEDED TO BE REPLACED. HILLER COMPANY CHRYSLER DODGE JEEP RAM LOCATED AT ( 635 MILL STREET, US-6, MARION, MA 02738, (508) 748-0019) AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. THE VIN WAS NOT INCLUDED.

01/19/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0CR******
Summary

VEHICLE WILL EITHER NOT START OR TAKES 6-12 TIMES TO START, NOT A BATTERY ISSUE. ALSO POWER DOOR WILL RANDOMLY NOT OPEN. TRUNK WILL NO LONGER OPEN WITH THE PRESS OF THE BUTTON ON THE KEY. I'VE SEEN THE NOT STARTING AS AN ISSUE WITH MANY OTHER PEOPLE

01/14/2020
Components: UNKNOWN OR OTHER
Incident Date: 12/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG5CR******
Summary

LOCKS HAVE FAILED ON BOTH SLIDING DOORS. THE PASSENGER SIDE FAILED ABOUT A YEAR AGO BUT FAILED IN THE UNLOCK POSITION SO THE DOOR IS STILL USABLE. THE DRIVER SAID FAILED ABOUT 1 MONTH AGO IN THE LOCKED POSITION. THERE IS NO WAY TO OPEN THE DOOR TO ACCESS TO FIX. THIS IS A HUGE SAFETY ISSUE AS WHAT IF THIS FAILED WITH MY KIDS IN THE BACK AND THEY COULDN'T GET OUT OF THE VEHICLE IN A FIRE OR OTHER EMERGENCY. I HAVE RESEARCHED THIS AND IT IS A LONG KNOWN ISSUE WITH BOTH DODGE AND CHRYSLER VANS. WHY ISN'T THIS A RECALL? DO PEOPLE NEED TO DIE IN ORDER FOR THIS TO ACTUALLY BE RECOGNIZED AS A SERIOUS SAFETY CONCERN?

01/13/2020
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG0CR******
Summary

OVER THE LAST 6 WEEKS, ON OCCASION WHEN ATTEMPTING TO START THE VEHICLE- IT WILL CRANK WITHOUT TURNING OVER AND RUNNING. THIS REQUIRES MULTIPLE ATTEMPTS BEFORE THE VEHICLE WOULD RUN. IT HAS BECOME A MORE FREQUENT EVENT TO INCLUDE BRIEFLY RUNNING THEN SHUTTING DOWN. WTHIN THE LAST WEEK, THE BATTERY HAS DRAINED WITHOUT CASUE- REQUIREING CHARGING. AS OF TODAY, THE FAILURE TO START ISSUE PERSISTS REQUIREING MULTIPLE ATTEMPTS. THIS HAPPENS ON A COLD START AS WELL AS WHEN THE VEHICLE HAS BEEN RUNNING/IS WARMED UP. DDIAGNOSTICS LEAD TO A FAILURE OF THE FUEL PUMP RELAY IN THE TIPM. THIS IS A WELL DOCUMENTED ISSUE FOR THIS ENGINE/TIPM HOWEVER THE CARAVAN HAS NOT BEEN INCLUDED IN THE RECALL AS THE DRUANGO AND JEEP VEHICLES HAVE BEEN. THE FAILURE OF THIS TIPM HAS BEEN DOCUMENTED TO INCLUDE SUDDEN ENGINE SHUTDOWN WHILE IN OPERATION REPRESENTING A SIGNIFICANT DANGER TO THE PUBLIC. BASED ON REVIEWS OF OTHER COMPLAINTS, AN ORDINARY REASONABLE PRUDENT PERSON WOULD BELIEVE THAT THIS TIPM FAILURE IS A IMINENT THREAT TO SAFETY. THE MANUFACTURER SHOULD BE REQUIRED TO EXPAND THE RECALL AND REPAIR TO ALL VEHICLES EQUIPPED WITH THE SUSPECT TIPM. CURRENTLY, A NON RECALLED VEHICLE WOULD HAVE THE TIPM MODULE REPLCED AT A SIGNIFICANT COST TO THE OWNER OR, A NON DEALERSHIP INSTALLED "RECALL" REPAIR (NEW RELAY) INSTALLED THAT WOULD NEGATE ANY FURTHER/FUTURE RESPONSIBILITY OF THE MANUFACTURER. AUTHORIZED SERVICE CENTERS SHOULD BE REQUIRED TO PROVIDE THE OPTION OF PAYING FOR THE "RECALL" REPAIR WHEN SERVICING A VEHICLE NOT ON THE RECALL LIST. KNOWING THIS TIPM FAILURES POTENTIAL, I WOULD SUGGEST THAT, REGARDLESS OF ANY CLASS ACTIN SETTLEMENT- THE MANUFACTURER BE REQUIRED TO MITIGATE THIS ISSUE AT THE LEAST POSSIBLE EXPENSE TO THE VEHICLE OWNER.

01/10/2020
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/01/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT STATED THEIR DAUGHTER OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT VARIOUS SPEEDS WHEN THE VEHICLE'S IGNITION INDEPENDENTLY SHIFTED TO THE OFF POSITION WHICH CAUSED THE VEHICLE TO TURN OFF. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC WHO REPLACED THE ALTERNATOR, STARTER, SENSOR REGULATING SYSTEM, AND BATTERY. THE FAILURE PERSISTED. THE CONTACT RETURNED THE VEHICLE TO THE CERTIFIED MECHANIC WHO DIAGNOSED THAT THE WIN MODULE FAILED AND NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE CONTACT WAS CONCERNED THAT THE FAILURE WAS DUE NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIRBAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. THE VIN WAS NOT AVAILABLE.

01/10/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

I AM HAVING A PROBLEM WITH THE FUEL PUMP RELAY. THERE IS A RECALL ON THE DODGE VEHICLES BUT MY VIN WAS NOT AMONG THE LIST. WHAT STEPS SHOULD I TAKE TO FIX THE PROBLEM?

01/09/2020
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 01/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9CR******
Summary

ON 1/6/2020 I STARTED MY VAN AND NOTICED IT SPUTTERED A LITTLE DURING STARTUP. ON MY WAY HOME, I STOPPED AT A STORE TO PICKUP A FEW THINGS. WHEN I TRIED TO START THE VAN AGAIN IT WOULD NOT START. I KNEW IT WASN'T THE BATTERY BECAUSE THE LIGHTS AND RADIO STILL WORKED. WHILE WAITING FOR A FRIEND TO PICK ME UP, I TRIED TO START IT AGAIN AND IT STARTED RIGHT UP. DROVE IT ACROSS THE STREET TO O'REILLYS TO HAVE BATTERY TESTED, JUST IN CASE. HAD TO START IT AGAIN. WOULDN'T START AGAIN. WAITED A MINUTE. TRIED AGAIN, IT SPUTTERED, I GAVE IT SOME GAS AND IT STARTED. EMPLOYEE WHO WAS ASSISTING HEARD A WHISTLING NOISE. SUGGESTING A VACUUM LEAK. CALLED MY MECHANIC. SCHEDULED APPT FOR 1/8/2020. TRIED TO START IT THE MORNING ON 1/8/2020. WOULD NOT START. MECHANIC HAD IT TOWED TO SHOP. HIS DIAGNOSIS SHOWED TPIM MODULE HAD FAILED. HE SAID HE SPOKE TO PARTS REP AT THE LITHIA DODGE AND THEY SAID THEY HAVE 14 VANS WITH SAME ISSUE WAITING FOR TPIM MODULES AND THE PART IS BACKORDERED FOR AT LEAST A MONTH. DODGE HAS NOT ISSUED A RECALL YET. I HAVE FOUND BLOG POSTS DATING BACK TO 2014 WITH CONSUMERS HAVING THE SAME ISSUE AND DODGE IS NOT ACCOMMODATING OWNERS WITH ANYTHING. COST OF TPIM MODULE IS $994. LABOR IS $360. I ALSO HAD TO HAVE MY FLEX PLATE REPLACED THE WEEK PRIOR BECAUSE IT CRACKED. MY MECHANIC SAID IT WAS DUE TO WEAK STEAL. SERVICE GUY AT DEALERSHIP, JASON SAID (ON 1/9/2020) SAID THIS WAS NOT UNCOMMON FOR THIS PART TO HAVE TO BE REPLACED ON THIS PARTICULAR VEHICLE. THIS REPAIR COST ME $789.95. I HAVE INCLUDED PHOTOS OF THE FLEX PLATE. I FEEL LIKE DODGE IS SIMPLY NOT TAKING RESPONSIBILITY FOR THIS PARTICULAR VEHICLE MODELS FAILURES BECAUSE THEY MASS PRODUCED IT AND IF THEY HAD TO ISSUE RECALLS FOR THE FLEX PLATE AND TPIM MODULE, IT WOULD COST THE COMPANY HUNDREDS OF THOUSANDS, IF NOT MILLIONS OF DOLLARS. BUT THESE VANS CARRY PRECIOUS CARGO, OUR CHILDREN!!!

01/08/2020
Components: UNKNOWN OR OTHER
Incident Date: 01/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8CR******
Summary

TROUBLE STARTING, THEN STARTS RUNS GREAT, THEN RAMDOMLY DIES ! VERY DANGEROUS!!! HARDTO FEEL SAFE WHEN YOU HAVE NO IDEA WHEN THIS WILL HAPPEN. CURRANTLY AT DEALER TRYING FIGURE OUT ..... I CAN NO LONGER TAKE MY GRANDCHILDREN IN HIS VAN, FOR FEAR OF BEING KILLED !

01/08/2020
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 07/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1CR******
Summary

THE VEHICLE IS HAVING ISSUES WITH TIPM. THE VAN WILL NOT START DUE TO A DEFECT IN THE TIPM RELAY THAT WILL NOT ALLOW THE FUEL PUMP TO FUNCTION. THIS HAS BEEN NOTED ON SEVERAL DODGE AND CHRYSLER VEHICLES. MOST RECENTLY A LAWSUIT WAS SETTLED BUT ONLY HALF OF THE AFFECTED VEHICLES WERE COVERED. FROM A COLD START, THE ENGINE WILL TURN OVER BUT NOT START, THE IGNITION SEQUENCE WILL CONTINUE UNTIL YOU TURN IT OFF. IT IS CURRENTLY IN THE DRIVEWAY UNTIL I CAN REPLACE THE TIPM,

01/02/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD SHUT OFF HOWEVER, THE FUEL PUMP RELAY WAS RUNNING WITH THE IGNITION TURNED OFF AS A NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT. THE FAILURE WOULD DRAIN THE BATTERY AS THE BATTERY WAS REPLACED SEVERAL TIMES. THE VEHICLE WOULD ALSO STALL WHEN DRIVING AT 60-65 MPH WITHOUT WARNING ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO SUBURBAN CHRYSLER DODGE JEEP OF ANN ARBOR ( 3900 JACKSON RD, ANN ARBOR, MI 48103) WHOM ADVISED NO RECALLS ON THE VEHICLE. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC ADVISED THAT THE TOTAL INTEGRATED POWER MODULE (TIPM) WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

12/30/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AFTER THE LATEST FAILURE. THE CONTACT ALSO STATED THAT THE KEY FOB DID NOT COOPERATE WITH THE TRANSMITTER AND FAILED TO OPERATE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 450,000.

12/28/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 12/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG9CR******
Summary

I HAVE PREVIOUSLY REPORTED AN ISSUE WITH MY VEHICLE. THE PROBLEM HAS PERSISTED. THE ISSUE AT HAND IS THE VEHICLE LOSES POWER WITHOUT WARNING WHILE DRIVING. IT HAS HAPPENED AT LOW SPEEDS (25 MPH), MIDDLE SPEEDS (45 MPH) AND HIGH SPEEDS (65-70 MPH). ALL WARNING LIGHTS ARE DISABLED WHEN THE EVENTS OCCUR, SO THERE IS NO WAY TO WARN OTHER VEHICLES OF THE ISSUES AT HAND, INCREASING THE PROBABILITY OF A CRASH. I HAVE TAKEN MY VEHICLE TO CUTTER DODGE IN HONOLULU ONLY TO HAVE BEEN TOLD THAT THE BATTERY CABLES WERE LOOSE ($150 SERVICE FEE) AND THAT THE PRIMER THAT IS INCLUDED WITH NEW BATTERIES TO APPLY ON THE BATTERY POSTS WAS SOMETHING THAT THEY'D NEVER SEEN BEFORE. THE PROBLEM HAS PERSISTED. I CURRENTLY HAVE MY VEHICLE AT A REPAIR SHOP WITH A BATTERY THAT WON'T HOLD A CHARGE BECAUSE THE INTERGRATED POWER MODULE IS MALFUNCTIONING. AS SEEN IS PREVIOUS COMPLAINTS, THIS ISSUE IS ONGOING WITH 2012 DODGE GRAND CARAVANS. THIS ISSUE PRESENTS A SIGNIFICANT SAFETY HAZARD AND SHOULD BE RECALLED. I WILL REPEAT THAT THE DRIVER HAS NO WARNING THAT THIS ISSUE WILL OCCUR AND IT PUTS LIVES IN DANGER. MY VEHICLE HAS LESS THAN 110,000 MILES AND IT BEGAN BEFORE REACHING 100,000 MILES. RECALL THIS PART BEFORE LIVES ARE LOST OR MAIMED.

12/27/2019
Components: AIR BAGS
Incident Date: 12/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG9CR******
Summary

THE AIR BAG LIGHT WOULD GO ON AND OFF AS I TURNED THE WHEEL STARTED IN 2016 AND NOW DEC 2019 ITS ON ALL THE TIME AND MY HORN DOESN'T WORK AND THERES A CRACK IN THE INTERIOR WHERE THE HORN IS.MY FEAR IS WHAT COULD HAPPEN NEXT COULD THE AIRBAG GO OFF WHILE IM DRIVING ALSO I NEED MY HORN WHERE I WAS OUT DRIVING 35 MINS AGO IN MY CITY A CAR ALMOST SIDE SWEEP ME I TRIED TO HONK THE HORN AND NOTICE I HAD NO HORN I HAD TO THINK FAST AND WENT HALF WAYS INTO THE ON COMING TRAFIC LANE THANKFULY THE LANE WAS EMPTY I DONT BELIEVE THAT THIS SHOULDNT HAVE BROKEN

12/21/2019
Components: ELECTRICAL SYSTEM
Incident Date: 12/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXCR******
Summary

WHILE DRIVING THE VEHICLE SHUT OFF ALL ELECTRICAL SYSTEMS GO DARK LOSE BREAKING STEERING. AFTER TURNING KEY SEVERAL TIMES THE ENGINE WILL RESTART. THIS HAS HAPPENED SEVERAL TIMES. ALSO WHILE TRYING TO START THE VEHICLE THE IGNITION KEY DOES NOT ALWAYS WORK HAVE TO TURN THE KEY MULTIPLE TIMES TO START VEHICLE.

12/11/2019
Components: ELECTRICAL SYSTEM
Incident Date: 12/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

THIS ISSUE HAPPENED JUST THIS MORNING WHEN THE VAN WAS PARKED IN MY DRIVEWAY AND I ATTEMPTED TO OPEN THE SLIDING DOOR ON THE PASSENGER SIDE OF THE VAN. I HAVE ATTEMPTED TO OPEN IT MANY OTHER TIMES THIS MORNING WHILE PARKED AT MY OFFICE WITH NO SUCCESS. IT WORKED FINE LAST NIGHT. THE PASSENGER DOOR WILL NOT OPEN OR CLOSE EITHER MANUALLY, USING THE AUTOMATIC SWITCH OR THE KEY FOB. IT MAKES A NOISE LIKE IT IS TRYING TO WORK, BUT THEN SHUTS OFF AFTER A FEW SECONDS. THIS IS AN OBVIOUS SAFETY ISSUE IF THERE WERE TO BE ANYBODY NEEDING TO GET OUT THAT DOOR IN CASE OF AN EMERGENCY. APPARENTLY (PER THE INTERNET) THIS IS A WELL KNOW ISSUE WITH DODGE.

12/10/2019
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0CR******
Summary

DRIVING AT 55MPH ON A MAIN CITY RD VEHICLE STARTED TO HESITATE THEN SHUT OFF WITH NO WARNING. VEHICLE ACTED LIKE IT WAS OUT OF FUEL . I WAS ABLE TO COST VEHICLE TO THE SHOULDER VEHICLE WOULD NOT START BACK UP. IT WOULD CONTINUOUSLY TURN OVER WHEN TRYING TO CRANK BUT WOULD NOT START I BOUGHT A TESTER TO TEST THE VEHICLES FUEL PUMP AS WELL AS THE FUSS AND RELAYS. I HAVE ALSO PAID A SHOP TO DIAGNOSE THE ISSUE AND RESULTS WERE A FAILED TIPM AND FAILED FUEL PMP RELAYS WHICH ARE BUILT IN. DUE TO HIGH COSTS OF THE TIPM AND BACK ORDER WE HAD TO TOW THE VEHICLE TO WERE IT CURRENTLY SITS UNTIL A SOLUTION CAN BE MADE

12/06/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 12/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

VEHICLE ELECTRICAL AND ENGINE SHUTDOWN SUDDENLY WHILE DRIVING 30MPH ON THE ROAD. NO POWER STEERING OR BRAKES, HAD TO PULL OVER TO THE SHOULDER. WAS ABLE TO RESTART THE CAR AND DRIVE NORMALLY AFTER A FEW MINUTES. BROUGHT TO DEALER BUT NO ENGINE CODES WERE DISCOVERED. HAS RECURRED MORE THAN ONCE IN A 2YR PERIOD. RELATED TO THIS ELECTRICAL (TIPM) PROBLEM, CAR OFTEN REQUIRES 3 OR 4 ATTEMPTS TO START. WILL SOMETIMES START ON ITS OWN SEVERAL SECONDS AFTER KEY STOPPED TURNING.

11/22/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5CR******
Summary

TROUBLE STARTING VAN. HAVE A $1200 TIPM ON ORDER. STRONGLY FEEL THIS SHOULD BE A RECALL ISSUE AS VAN COULD STALL WHILE DRIVING CAUSING A CRASH

11/22/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2CR******
Summary

MY VEHICLE WAS NOT STARTING , IT TOOK 1-12 TRIES TO FINALLY GET IT TO START, I HAD SOMEONE LOOK AT IT AND IT WAS THE INTAKE SENSOR, I REPLACED TRAY, STILL DIDN'T WORK, THEN THE FUEL PUMP, IN TRUE MEAN TIME MY BATTERY WAS DRAINED BECAUSE THERE WAS A NOISE BY THE BACK TIRE,(NOT AIR COMING OUT OF TIRE) SOUNDED MORE LIKE THE HEATER WAS ON, CAR WAS TOTALLY OFF. THEN THE ACTUATOR, STILL NOT WORKING, ACTUALLY GETTING WORSE. NOW IT TAKES 10-15 TIMES TO EVEN START THE CAR. I TOOK IT TO THE DEALERSHIP AND THERE IS A RECALL FOR THE IGNITION, HOWEVER NOT FOR MY VIN, BUT OTHER VANS MY SAME YEAR AND MODEL. HOW COULD TEIS BE? NOW THEY SAY I NEED TO REPLACE THE IGNITION MODULAR AND THAT IS OVER $1300.00, THIS SHOULD FALL UNDER WARRANTY. AGAIN SAME YEAR, SAME MODEL, BUT BECAUSE MY VIN IS NOT PART OF IT NOTHING I CAN DO. AND TO TOP IT OFF THE PART IS FACTORY BACK ORDERED, COULD TAKE OVER A MONTH TO GET. PLEASE HELP!

11/20/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG1CR******
Summary

FUEL RELAY SWITCH CONTINUOUSLY RUNS AFTER THE VEHICLE IS SHUT OFF WHICH DRAINS THE BATTERY AND PREVENTS IT FROM STARTING. THE VEHICLE THEN NEEDS TO BE JUMP STARTED BY ANOTHER VEHICLE AND ONCE THE ORIGINAL VEHICLE IS RUNNING AND PUT INTO DRIVE TO BE MOVED IT SHUTS ITSELF OFF BECAUSE THE BATTERY IS NOT FULLY CHARGED.

11/15/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

I RECENTLY HAVE BEEN EXPERIENCING BATTERY DRAINAGE TO THE POINT OF NEEDING 2 BATTERY REPLACEMENTS. I THEN REALIZED THAT AFTER I TURN OFF MY VEHICLE THE FUEL PUMP IS STILL ON. I REPLACED THE FUSE AND RELAY ONLY TO STILL HAVE THE SAME PROBLEM. REPLACED THE FUEL PUMP AND THE PROBLEM IS STILL THERE. THIS VEHICLE STALLED ON MY THREE TIMES WHILE DRIVING TO EITHER WORK OR ON THE HIGHWAY WITH MY CHILDREN. THIS IS A SAFETY ISSUE AND I HAVE RAN OUT OF OPTION TO FIX IT. DODGE NEEDS TO FIGURE OUT THE CAUSE AND FIX IT.

11/12/2019
Components: STRUCTURE
Incident Date: 11/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXCR******
Summary

BOTH REAR PASSENGER SLIDING DOORS WILL NOT OPEN. THEY ARE UNLOCKED (USING BOTH THE FOB AND THE INTERIOR MANUAL LOCK/UNLOCK). THE VAN IS ALWAYS IN AN OFF/NOT RUNNING OR PARKED STATE WHEN ATTEMPTING TO OPEN DOORS. WHETHER USING THE FOB OR MANUAL DOOR HANDLE, THE DOORS MAKE A CLICKING SOUND AND ATTEMPT TO OPEN (JERKS AND MOVES A NEGLIGIBLE AMOUNT) BUT DOES NOT OPEN. THE DOORS CANNOT BE OPENED MANUALLY. I CARRY 2 SMALL CHILDREN AND ONLY 1 HAS THE ABILITY TO RELEASE HIMSELF FROM HIS CAR SEAT AND FIND A FRONT DOOR TO EXIT OUT OF. IN AN EMERGENCY THE 2 CHILDREN WOULD BE DIFFICULT TO EXTRICATE WITHOUT CLIMBING THROUGH AN OPEN BACK HATCH (IF ACCESSIBLE) OR OVER THE FRONT SEATS. THIS IS A KNOWN ISSUE. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T41910_DS866499 HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T41909_DS650359

11/10/2019
Components: WHEELS
Incident Date: 10/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

WHILE ON SHORT 125 MI TRIP, STARTED VIBRATING BADLY, GOT SLOWED TO ABOUT 40, LF WHEEL CAME OFF. DEALER REPLACED HUB & WHEEL.

11/09/2019
Components: ELECTRICAL SYSTEM
Incident Date: 09/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

UNABLE TO UNLOCK DRIVER SIDE PASSENGER SLIDING DOOR WITH KEY FOB OR PUSH BUTTON ON CONSOLE OR MANUALLY. LATCH SEEMS SEIZED IN LOCK POSITION. I HAVE EVEN TRIED BY KICKING AND SHOULDERING BACK OF DOOR TO GET IT TO BUDGE, NO LUCK. LIMITS ESCAPE IN AN EMERGENCY!

11/08/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG5CR******
Summary

THE CAR IS SLOW TO START AFTER 2ND TIME , THE CHRYSLER I HAVE TO CHANGE THE TIMP ALL THE FUSE BOX ONLY FOR A PROBLEM OF START , WHAT HAPPENS TO ALL DODGE GRAND CARAVAN THE YEAR 2012.

11/05/2019
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3CR******
Summary

MY DODGE CARAVAN WILL SHUT OFF WHILE DRIVING. THE MOST COMMON ISSUE I HAVE HAD IS THAT IT WILL NOT START PROPERLY, BUT I AM TERRIFIED THAT I WILL BE ON THE FREEWAY AND HAVE IT DIE ON ME. ACCORDING TO MY MECHANIC, THE ISSUE IS A BAD TIPM.

11/03/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0CR******
Summary

THE DRIVER SIDE REAR SLIDING DOOR STOPPED WORKING AND WILL NO LONGER OPEN. NOTHING HAPPENED. OUR VAN WAS SITTING IN OUR DRIVEWAY. WHEN WE CAME OUT AND TRIED TO OPEN THE DOORS ONE MORNING IT WOULD NOT OPEN. THE LOCK ON THE INSIDE WILL NOT LATCH EITHER LOCKED OR UNLOCKED BUT STAYS IN THE MIDDLE. IT WILL MOVE BUT WILL NOT ENGAGE AT ALL. THE DOOR WILL NOT OPEN MANUALLY, BY PUSHING EITHER BUTTON TO OPEN IT IN THE VAN, OR BY THE KEY FOB. THIS IS INCREDIBLY DANGEROUS WITH MY KIDS IN THE BACK SEATS.

10/30/2019
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0CR******
Summary

FUEL RELAY BYPASS. WHEN I TRIED TO START MY DODGE GRAND CARAVAN WHICH WAS PARKED DRIVEWAY IN MY DRIVEWAY IT WOULD NOT START. IT WAS NOT GETTING FUEL. EVENTUALLY IT DID START. WHEN I TRIED TO START MY VAN IN MY DRIVEWAY IT WOULD NOT GET FIEL TO START.THIS HAPPENED SEVERAL TIMES AFTER THIS. I FOUND A YOUTUBE VIDEO THAT EXPLAINED THE PROBLEM. I HAD TO BYPASS THE FUEL RELAY. THIS IS A COMMON PROBLEM ON THE CARAVAN. IF I HAD TO REPLACE THE ICBM IT WOULD COST $1200. THIS ITEM IS RECALLED ON OTHER DODGE PRODUCTS AND SHOULD BE ON THE CARAVAN.

10/22/2019
Components: POWER TRAIN
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6CR******
Summary

TL* THE CONTACT OWNS A 2012 DOGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS AND/OR OVER BUMPS IN THE ROAD, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT SPOKE WITH TWIN CITY DODGE CHRYSLER JEEP RAM (650 SAGAMORE PKWY S, LAFAYETTE, IN 47905, (765) 447-3191) AND WAS INFORMED THAT THE VEHICLE NEEDED TO BROUGHT IN FOR DIAGNOSTIC TESTING. THE CONTACT WAS PROVIDED A REPAIR ESTIMATE OF $800 AFTER DIAGNOSTIC TESTING. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM, AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT IT WAS A KNOWN ISSUE. NO FURTHER ASSISTANCE WAS PROVIDED DUE TO THE MILEAGE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000.

10/21/2019
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5CR******
Summary

PROBLEM STARTING FROM FAULTY TIPM CAUSING FUEL RELAY TO WORK INTERMITTENTLY. FUEL PUMP WORKS BY TESTING. THE PROBLEM IS FAULTY POWER IN TIPM.

10/16/2019
Components: POWER TRAIN
Incident Date: 10/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEGXCR******
Summary

NOTICE A NOISE THAT WAS SORT OF LIKE A GRINDING/GROANING NOISE WHEN IDLING AND IT WOULD GET WORSE IF I TURNED ON THE AC. THE SOUND WAS ALSO PRESENT AT LOWER RPMS BUT WOULD DISAPPEAR AFTER THE VEHICLE GOT UP TO SPEED. TURNS OUT THE FLEX PLATE IS BROKEN. THE NOISE HAS BEEN GETTING WORSE OVER THE PAST MONTH AND AFTER VISITING MULTIPLE SHOPS TO BE TOLD, IT WAS A ROCK IN THE BRAKES, TO MAYBE TRANSMISSION WE FOUND A SHOP THAT IDENTIFIED THE ACTUAL ISSUE.

10/15/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH, THE VEHICLE SEIZED AND LOST POWER WITHOUT WARNING. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. MIDWAY DODGE (4747 S PULASKI RD, CHICAGO, IL 60632, (773) 376-8060) WAS CONTACTED ABOUT THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE DEALER STATED THAT THE IGNITION SWITCH CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

10/11/2019
Components: SEAT BELTS
Incident Date: 10/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG2CR******
Summary

WHILE MY HUSBAND DRIVING LAST WEEK, OCTOBER 4TH 2019 TO BE EXACT, THE DRIVERS SEATBELT CAME UNLATCHED WHILE THE VEHICLE WAS IN MOTION, WE WERE ON A STRAIGHT ROAD WITH MINIMAL BUMPS OR HOLES. SINCE THIS OCCURRENCE I HAVE HAD MULTIPLE ISSUES WITH THE SEATBELT COMING UNLATCHED OR NOT LATCHING AT ALL, WHILE IN MOTION, GOING AROUND CURVES, AND WHILE STATIONARY. I HAVE HAD THIS VEHICLE 3 MONTHS AND THIS IS THE FIRST TIME I HAVE HAD THIS ONGOING ISSUE.

10/08/2019
Components: AIR BAGS
Incident Date: 10/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6CR******
Summary

EVERY TIME WE START TO VEHICLE AND DRIVE IT FOR A LITTLE BIT THE AIRBAG LIGHT COMES ON DINGS MUST BE A MALFUNCTION USUALLY COMES ON LOW SPEED SOON AFTER WE START

10/05/2019
Components: SEATS
Incident Date: 10/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG1CR******
Summary

WAS ADJUSTING HEADREST DOWN AND IT POPPED OUT CANT GET IT TO GO BACK. VEHICLE WAS STATIONARY AS I WAS CLEANING

10/01/2019
Components: POWER TRAIN,ENGINE
Incident Date: 09/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5CR******
Summary

THIS CAR HAVE 131000 MILES ON IT AND GIVES CODE P0304 WHICH SAYS CYLINDER 4 MISFIRE AND P0729 GEAR 6 INCORRECT RATIO WHICH LEADS TO 2 OR 3 GEAR DOWN SHIFT FROM 6 GEAR AT HWY SPEED AROUND OVER 50 MPH

09/27/2019
Components: UNKNOWN OR OTHER
Incident Date: 09/26/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 2C4RDGCG0CR******
Summary

I WAS DRIVING DOWN THE HIGHWAY WHEN THE LOW TIRE PRESSURE LIGHT CAME ON, THEN THE CHECK ENGINE LIGHT CAME ON AND THEN EVERYTHING WENT OUT INCLUDING THE RADIO AND EVERYTHING ON THE DASHBOARD. THEN IT ALL LIT UP LIKE A CHRISTMAS TREE AND IT WAS LIKE I WAS FREE DRIVING AND NEUTRAL I PRESSED ON THE BRAKE AND NOTHING HAPPENED. I ENDED UP CRASHING TO THE BACK OF SOMEONE'S CAR.*DT *DT CONSUMER STATED THE VAN WAS TOTALED BECAUSE THE AIRBAGS DEPLOYED AND THAT TAKEN AWAY BY A TOW COMPANY.*JB

09/24/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3CR******
Summary

WHILE DRIVING 55MPH ON THE FREEWAY MY VAN SHIFT DOWN. ALL ELECTRONICS TURNED OFF, AND THE STEERING LOCKED. IT HAS HAPPENED THREE MORE TIMES SINCE APRIL 2019. *TR

09/24/2019
Components: ELECTRICAL SYSTEM
Incident Date: 09/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0CR******
Summary

TURNS OFF WHEN DRIVING...ALL POWER SHUTS DOWN LEAVING VEHICLE WITH NO POWER. HAPPENED WHEN ON THE FREEWAY. IT TURNED BACK ON, BUT FROM WHAT I HAVE READ SOUNDS LIKE AN ISSUE.

09/19/2019
Components: ENGINE
Incident Date: 07/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2CR******
Summary

IT CUT OFF WHILE DRIVING

09/16/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5CR******
Summary

TAMARA RECALL CAR WAS WORKING FINE ALL OF A SUDDEN IT WOULDN'T CRANK JUST MAKING CONSTANT CLICKING NOISE THE NOISE STOP WHEN I TURN THE KEY BACK SO I WENT TO GET IT CHECKED THEY TOLD ME IT WAS THE FUEL PUMP SO I CHECKED ON YOUTUBE FOR THE YEAR MAKE AND MODEL OF THE PROBLEM THE CLICKING NOISE SO COMES TO FIND OUT THE MAN ON YOUTUBE SET THAT A LOT OF GOOD CARS THE CARAVANS ACT LIKE THAT BUT PEOPLE ALWAYS THINK IT'S THE FUEL PUMP BUT IT DON'T BE THE FUEL PUMP IT IS THE RELAY AND IT SHOWED ME HOW TO DO A RELAY BYPASS WITH A WIRE SOON AS I PERFORM THE RELAY BYPASS MY CAR CRANK RIGHT UP BUT I KNOW THAT'S NOT GOING TO LAST AND TO ME THAT IS AN EXPENSIVE PART TO TRY TO FIX ON MY OWN

09/16/2019
Components: UNKNOWN OR OTHER
Incident Date: 09/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3CR******
Summary

"TAKATA RECALL" DRIVER SLIDING DOOR IS STUCK IN THE LOCKED POSITION. DOOR WILL NOT OPEN EVEN MANUALLY. IT'S A VERY BAD SAFETY HAZARD. IT JUST STOPPED WORKING WITH NO WARNING

09/10/2019
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE STARTED WHEN THE IGNITION WAS IN THE OFF POSITION AND DRAINED THE BATTERY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP RELAY AND THE TOTALLY INTEGRATED FUEL MODULE NEEDED TO BE REPLACED. THE FUEL PUMP WAS REPLACED, BUT THE FAILURE RECURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED, BUT DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 185,000.

08/06/2019
Components: AIR BAGS
Incident Date: 07/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5CR******
Summary

TAKATA RECALL THE AIR BAG LIGHT IS ON ANY TIME

08/05/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR CONDITIONER WAS BLOWING OUT HOT AIR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SLIMAN'S SALES & SERVICE (7498 LEAVITT RD, AMHERST, OH 44001, (440) 988-4484) WHERE IT WAS DIAGNOSED THAT THE REAR EVAPORATOR AND LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 92,000.

07/30/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND HAD TO BE JUMPSTARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REPLACED THE BATTERY. IN ADDITION, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS DRAINING THE BATTERY. THE MECHANIC DIAGNOSED THAT THE RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO START AND WOULD HESITATE IN THE PROCESS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

07/29/2019
Components: SERVICE BRAKES
Incident Date: 07/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6CR******
Summary

ALL BRAKE CALIPERS ARE DEFECTIVE THE PISTON SEIZES UP CAUSING THE BRAKES TO WEAR THE PADS OFF IN A SHORT TIME , OVERHEATING AND SEIZING UP THE WHEEL. THE MOST RECENT REPAIR ONLY HAD ABOUT 20,000 MILES ON THE BRAKES I HAVE REPLACED EVERY CALIPER, ROTOR, AND PADS ON ALL FOUR WHEELS THE MOST RECENT ONE WAS JUST TWO MONTHS AGO, NOW I AM BACK TO THE FIRST WHEEL AGAIN. I HAVE NEVER HAD A CAR WEAR BRAKES LIKE THIS SEVERAL DIFFERENT MECHANICS AT DIFFERENT GARAGES. THIS IS A DEFINITE DESIGN FLAW AND SIGNIFICANT SAFETY HAZARD. THE ONGOING REPAIRS ARE COSTING ME APPROXIMATELY 500. PER WHEEL EVERY OTHER YEAR OR SO AND PRECLUDES ME FROM USING THE VEHICLE TO TOW, WHICH IS WHY I BOUGHT IT. I AM AFRAID TO DRIVE AT HIGHWAY SPEEDS AFTER A FEW MONTHS OF BRAKE REPLACEMENT. THE VEHICLE IS ALWAYS GARAGED IN WINTER.

07/29/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG5CR******
Summary

I HAVE HAD IT HAPPEN SEVERAL TIMES, I'LL BE DRIVING AND THE VAN JUST DIES. EVERYTHING SHUTS DOWN THE LONGEST I BELIEVE IT HAS LASTED IS 2 MIN THEN I'M ABLE TO SHIFT INTO NEUTRAL AND RESTART THE VAN. IT HAS HAPPENED WHILE I WAS DRIVING DOWN MY NEIGHBORHOOD STREET AT 20 MPH AND IT HAS HAPPENED ON THE HIGHWAY AT 70 MPH. IT HAS HAPPENED DRIVING STRAIGHT AND IT HAS HAPPENED MID TURN. IT HAPPENS APPROXIMATELY 3 TIMES A WEEK.

07/25/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1CR******
Summary

I ATTEMPTED TO COLD START MY VAN IT IT WOULDN'T START. IT KEPT MAKING CLICKING SOUNDS. EVENTUALLY AFTER A FEW DAYS AND SLOWLY TURNING THE IGNITION, IT STARTED. THE INITIAL INCIDENT OCCURRED IN THE MORNING AFTER MY CAR SAT OVERNIGHT IN THE GARAGE. I HAD JUST RETURNED FROM A 16 TRIP TO FL FROM GA AND BACK.

07/23/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2CR******
Summary

THE TOTALLY INTEGRATED POWER MODULE (TIPM) ON MY DODGE CARAVAN VEHICLE CONTAINS AN INTERNAL FUEL PUMP RELAY THAT OPERATES INTERMITTENTLY AND FAILS WITHOUT WARNING CAUSED AND STILL CAUSES THE ENGINE TO STALL WHILE DRIVING WHICH COULD CAUSE A CRASH. THERE IS NO WARNING WHEN THE FUEL PUMP IS GOING TO FAIL. THIS IS A KNOWN ISSUE ON THE 2012 DODGE CARAVAN, BUT NO RECALL TO DATE.

07/08/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1CR******
Summary

I WAS DRIVING VAN TRYING TO MERGE ONTO HIGHWAY WITH MY FAMILY WHEN CHECK ENGINE CAME ON AND VAN JUST WENT LIMP AS I MERGED WE ALMOST GOT HIT FROM BEHIND THANKFULLY WE DIDN'T! THIS IS A KNOWN PROBLEM WITH CHRYSLER AND DODGE 3.6 ENGINES I RECENTLY PURCHASED A USED 2012 DODGE CARAVAN RT I SHOULD HAVE DONE RESEARCH ON IT, ALSO I TRIED TO GET EMISSIONS TO PASS INSPECTION AND I FAILED, THERE IS THIS P06DD CODE THAT IS AFFECTING THE VAN, I BRAND VAN TO MECHANIC AND OVER A WEEK LATER NEW OIL PUMP NEW OIL FILTER HOUSING ADAPTER AND OVER 1K IN PARTS AND LABOR AND THE PROBLEM STILL EXIST PERTAINING TO THAT P06DD CHECK ENGINE CODE! THAT CODE PUTS ENGINE IN LIMP MODE OR SAFE MODE, IT MAKE VAN VERY SLOW WITH OUT ANY POWER WHICH IS VERY DANGEROUS TRYING TO GET ONTO HIGHWAYS WHEN YOU VAN WILL NOT ACCELERATE BECAUSE OF CODE! MECHANIC TRIED EVERYTHING EVEN WITH HELP FROM A CHRYSLER TECHNICIAN, ANDY THEY CAN'T GET RID OF THAT CODE P06DD LIKE I SAID OIL PUMP REPLACED OIL FILTER HOUSING REPLACED OIL PRESSURE SWITCHED REPLACED WIRES HARNESS COMPUTER REFLASHED, I DID RESEARCH AND I SEE PLENTY OF DODGE JEEP AND CHRYSLER WITH 3.6 HAS THIS ISSUE EVEN VEHICLES THAT COME OUT OF THE DEALERSHIP BRAND NEW HAS THIS ISSUE! IN MY CASE I'M 7GRAND INTO THIS USED VEHICLE AND I CAN'T EVEN REGISTER IT BECAUSE OF THIS ISSUE! I CAN'T EVEN SELL IT TRADE VEHICLE BECAUSE I CAN'T GET IT PASSED INSPECTION NOR DRIVE THE VEHICLE BECAUSE IT'S JUST FLAT OUT DANGEROUS, I DON'T WANNA INVEST IN NEW ENGINE BECAUSE I HEARD OF NIGHTMARES WHERE DODGE REPLACED ENGINE AND EVEN WITH NEW ENGINE THIS CODE P06DD CHECK ENGINE LIGHT STILL EXIST? PLEASE HELP I HAVE A FAMILY OF 5 I CAN'T AFFORD OF JUST LOOSING 7K I PAID 5500 FOR VAN AND ABOUT 1500 IN REPAIRS SO FAR AND VAN IS STILL NOT WORKING PLEASE CAN ANYONE HELP WITH THIS AND INVESTIGATE? THANKS JASON

07/05/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3CR******
Summary

IGNITION SWITCH TURNING OFF, DISABLING POWER STEERING, POWER BRAKES, AIR BAGS, MY CAR STOPPED IN THE MIDDLE OF THE STREET, ALL THE LIGHTS AND BELLS COME SO THERE IS POWER FROM THE BATTERY. AFTER A FEW TRIES IT WILL START WITH NO PROBLEMS. I WILL TURN THE FOB AND HEAR 1 CLICK SOUND AT THE START POSTION BUT NOTHING HAPPENS. IT HAPPENS RANDOMLY AND USUALLY STARTS AFTER 1-4 ATTEMPTS. I HAVE IT STOP IN THE MIDDLE OF THE STREET MULTIPLE TIME, AND IN HEAVY TRAFFIC AREAS THIS HAPPENS. IT WILL JUST GO DEAD, NO WARNINGS AT ALL. I DRIVE 25 MILES TO WORK AND HOME EVERY DAY, I AM SCARED TO DRIVE IT IN FEAR I WILL GET STUCK SOMEWHERE OR GET HIT!!!

07/01/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 06/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0CR******
Summary

LOUD CLICKING NOISE IN DASHBOARD AS WELL AS LACK OF FUNCTION INVOLVING THE A/C CONTROL PANEL. REAR DEFROSTER LIGHT BLINKS.

06/17/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXCR******
Summary

VEHICLE WOULD RANDOMLY SHUT OFF WHILING DRIVING. IGNITION SWITCH WOULD CHANGE POSITIONS IF BUMPED OR WHILE DRIVING OVER ROUGH TERRAIN. THUS CAUSING THE VEHICLE TO SHUT OFF UNEXPECTEDLY. 2008-2011 MODEL YEARS HAVE ALREADY BEEN RECALLED. I GUESS SOMEONE HAS TO DIE FOR THE 2012 MODEL YEAR, WHICH USES THE SAME PART, TO BE RECALLED AS WELL.

06/11/2019
Components: UNKNOWN OR OTHER
Incident Date: 01/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG2CR******
Summary

SOLD BY DEALER AS HANDS FREE FOR PHONE, IT ISN'T. WHEN PURCHASED AGREED TO GIVE SECOND KEY FOB AND REPAIR DOOR, OVER $600 LATER I HAVE A KEY FOB AND MY DOORS STAY CLOSED, TRANSMISSION FAILED HAD TO BE REPLACED, AND NOW THE CATALYTIC CONVERTERS IS OUT. THERE COULD NOT BE A BIGGER LEMON THAN THIS VEHICLE!

06/11/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG0CR******
Summary

DRIVERS SIDE SLIDING DOOR WON'T UNLOCK ALL OTHER DOOKS WORKING

06/11/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2CR******
Summary

MY VAN DRAWS DOWN THE BATTERY, FOUND THE FUEL PUMP WAS NOT SHUTTING OFF. THE TIPM IS BAD AND I CONTINUE TO WRESTLE WITH THE PROBLEM. WHEN I FIRST COMPLAINED TO THE DEALER, THEY TOLD ME I HAD A DEAD CELL IN MY BATTERY. THEY SAID TO REPLACE THE BATTERY. I ALLOWED THEM TO REPLACE IT. ABOUT 2 WEEKS LATER , THE CAR WOULD NOT START. SAME PROBLEM, OVER AND OVER. THE FUEL PUMP WILL CONTINUE TO RUN, NOW I HAVE TO PULL THE FUSE SO AS TO NOT DRAIN MY BATTERY AND HOPE AND PRAY THE VAN WILL START. ONCE IT STARTS, I TEND NOT TO SHUT IT OFF BUT THIS WEEK IT HAS BEEN STALLING ON ME AND I AM SCARED TO DRIVE IT OUT OF MY DRIVE WAY. IT STALLED ON ST RD 74, WHICH IS A 4 LANE HIGH WAY THAT IS HEAVILY TRAVELED THRU MY TOWN. IS THERE ANY CLASS ACTION SUITS GOING ON FOR THIS SAME PROBLEM? I SAW ONE RAN BACK IN 2013, I THINK IT WAS WITH THE CHRYSLER CORP. NEED HELP TO REPAIR THE VEHICLE ONCE AND FOR ALL. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

06/09/2019
Components: EXTERIOR LIGHTING
Incident Date: 06/15/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 2C4RDGCG2CR******
Summary

MAJOR PROBLEMS WITH T.I.P. MODULE WHILE DRIVING AT NIGHT THE INTERIOR AND HEAD LIGHTS START TO FLICKER AND EVENTUALLY GO COMPLETELY OUT. I HAVE 5 KIDS AND HAVE BEEN ALMOST HIT HEAD ON WHEN THIS HAPPENS BECAUSE IT HAPPENS WITHOUT WARNING. I HAVE HAD TO SIT BESIDE THE ROAD FOR HOURS WAITING ON MY LIGHTS TO COME BACK ON AND SOMETIMES THEY NEVER HAVE. THIS IS A LIFE THREATENING EMERGENCY AND DODGE WONT LISTEN TO ME. THIS IS EXTREMELY DANGEROUS AND IT IS GETTING TO THE POINT THE CAR IS UNDRIVABLE. I WAS TOLD IT WOULD BE $1,400 TO REPAIR MODULE AND THAT IS WHY THEY WILL NOT DO ANYTHING ABOUT IT. SEE ALSO ODI 11218741 *DSY

06/09/2019
Components: EXTERIOR LIGHTING
Incident Date: 06/15/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 2C4RDGCG2CR******
Summary

MAJOR PROBLEMS WITH T.I.P. MODULE WHILE DRIVING AT NIGHT THE INTERIOR AND HEAD LIGHTS START TO FLICKER AND EVENTUALLY GO COMPLETELY OUT. I HAVE 5 KIDS AND HAVE BEEN ALMOST HIT HEAD ON WHEN THIS HAPPENS BECAUSE IT HAPPENS WITHOUT WARNING. I HAVE HAD TO SIT BESIDE THE ROAD FOR HOURS WAITING ON MY LIGHTS TO COME BACK ON AND SOMETIMES THEY NEVER HAVE. THIS IS A LIFE THREATENING EMERGENCY AND DODGE WONT LISTEN TO ME. THIS IS EXTREMELY DANGEROUS AND IT IS GETTING TO THE POINT THE CAR IS UNDRIVABLE. I WAS TOLD IT WOULD BE $1,400 TO REPAIR MODULE AND THAT IS WHY THEY WILL NOT DO ANYTHING ABOUT IT. SEE ALSO 112108740 *DSY

05/24/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 05/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG6CR******
Summary

OVER THE PAST 2 MONTHS OUR 2012 GRAND CARAVAN HAS BEEN HAVING AN UNKNOWN ISSUE. WE WILL BE DRIVING ALONG NORMALLY THEN THE POWER AND ENGINE WILL ALL CUT OUT THIS HAS HAPPENED IN MULTIPLE ENVIRONMENTS FROM CROSSING RAILWAY TRACKS TO RUNNING DOWN A SMOOTH ROAD, THANKFULLY THIS HAS NOT HAPPENED YET ON THE HIGHWAY, WE ARE LEFT COASTING WITH NO POWER STEERING OR ANYTHING UNTIL WE CAN SAFELY STOP PUT THE VAN IN PARK AND RESTART THE ENGINE. THE VAN RESTARTS EVERY TIME STRAIGHT AWAY WITH NO PROBLEMS. THE OTHER DAY BEFORE WE TOOK THE VAN TO THE LOCAL DODGE DEALERSHIP FOR THEM TO INVESTIGATE THE ISSUE, THE CONSOLE STAYED WITH NO POWER BUT I WAS ABLE TO START THE ENGINE, THE FAN AND RADIO ALSO WORKED AT THIS POINT, AFTER DRIVING 5 TO 10 METERS THE DASH CONSOLE CAME UP WITH ALL THE GAUGES WORKING AGAIN. IT HAS NOW BEEN TO THE DEALERSHIP TWICE NOW AND THEY ARE UNABLE TO REPLICATE THE ISSUE OR KNOW OF A CAUSE. AFTER REVIEWING FORUMS IT SEEMS THAT OTHER VAN'S FROM VARIOUS YEARS ARE HAVING THE SAME ISSUE. SOMETIMES WHEN IT DOES IT, IT CATCHES ITSELF AT THE LAST SECOND AND THE ENGINE STAYS ON AND THE CONSOLE COMES BACK UP TO NORMAL THOUGH THIS IS MAYBE A 1 IN 5 OCCURRENCE. ONE OF THE TIMES IT HAPPENED WE PUT OUR FIXD IN THE CARE AND THE SCREENSHOT ATTACHED IS WHAT INFORMATION IT SHOWED, THE DEALERSHIP ONLY FOUND 1 OF THESE 4 FAULT CODES.

05/20/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG8CR******
Summary

THE FUEL PUMP STAYS ON AFTER THE VAN IS TURNED OFF AND THE KEYS ARE REMOVED, SOMETIMES IT WILL KICK OFF IF YOU REINSERT THE KEYS AND TURN IT OFF OTHER TIMES WE HAVE TO PULL THE FUSE TO MAKE IT KICK OFF. THIS HAS HAPPENED ON NUMEROUS OCCASIONS OTHER THAN TODAY. AFTER DOING RESEARCH I HAVE FOUND OUT IT'S A VERY COMMON OCCURRENCE IN DODGE CARAVAN AND ALSO THE TOWN AND COUNTRY.

05/13/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE PARKED THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (FIELDS CHRYSLER JEEP DODGE RAM GLENVIEW LOCATED AT 2800 PATRIOT BLVD, GLENVIEW, IL 60026) WHERE IT WAS UNABLE TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 106,000.

05/01/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5CR******
Summary

THE BACK SIDE DRIVER SIDE DOOR IS STUCK INTO LOCK POSITION AND WILL NOT UNLOCK AND THE DOOR WILL NOT OPEN. I FEEL THIS IS A SAFETY ISSUE! BESIDES THE FACT I HAVE SEVERAL KIDS AND THESE DOORS ARE THE REASON I BOUGHT THIS VEHICLE

04/24/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH OR VARIOUS SPEEDS, THE VEHICLE SPONTANEOUSLY SHUT DOWN, BUT WAS ABLE TO BE RESTARTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CULLMAN CHRYSLER DODGE JEEP RAM (300 BENCHMARK WAY, CULLMAN, AL, (256) 615-2563) WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION MODULE NEEDED TO BE REPLACED. THE REPAIR WOULD COST APPROXIMATELY $900; THEREFORE, THE CONTACT DECLINED THE REPAIR. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 100,300.

04/23/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 04/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6CR******
Summary

MY CAR WAS IN FOR A RECALL 2 YEARS AGO WHERE MY CAR WOULD NOT SWITCH GEARS WHEN DRIVING. PRIOR I COMPLAINED SEVERAL TIMES BEFORE TO THE DEALERSHIP AND THEY SAID NOTHING WAS WRONG UNTIL I FOUND THE RECALL OR CONCERN ON LINE. MY CAR IS NOW SHOWING THE SAME SIGNS AS BEFORE ALONG WITH STALLING WHEN I HIT THE BREAK AND MAKING A TICKING NOISE. HOW DO I GET THIS RESOLVED SINCE OBVIOUSLY IT IS A MANUFACTURER ISSUE WITH THE CAR. THIS HAPPENS ON HIGHWAYS, CITY STREETS WHEN THE CAR IS IN MOTION.

04/23/2019
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/22/2019
Crash: No
Fire: No
Summary

MY FUEL PUMP KEPT RUNNING WHEN THE CAR WAS OFF AND THE KEY WAS OUT IT WAS THE TIPM COMPUTER THAT WAS BAD I BYPASSED THE TIPM WHEN THIS WAS FIXED AT DODGE NOW MY BATTERY LIGHT IS COMING ON ITS A BRAND NEW BATTERY AND ALTERNATOR AND IM BEING TOLD ITS THE TIPM. IT ALSO WAS EFFECTING ACCELERATION IT WOULD RAMP UP RPM BUT SPEED WOULD NOT CHANGE THIS ISSUE OCCURED WHILE IN MOTION DRIVING ON A FREEWAY

04/22/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8CR******
Summary

WE JUST BOUGHT A USED 2012 DODGE GRAND CARAVAN WITH ABOUT 99,000 MILES. WHEN I DROVE IT THE NEXT MORNING, I MADE A TURN ONTO THE ROAD WHEN IT COMPLETELY SHUT OFF. IT ALARMED ME. I TURNED THE KEY TO THE OFF POSITION AND THEN BACK ON AND IT STARTED UP AGAIN. I DIDN'T THINK MUCH OF IT UNTIL TODAY (2 DAYS LATER) WHEN MY HUSBAND CALLED ME CONCERNED THAT THE CAR STOPPED ON HIM AS HE WAS TURNING ONTO A DIFFERENT ROAD. HE HAD OUR 2 YR. OLD AND 7 MONTH OLD IN THE CAR, SO THAT REALLY CONCERNED ME FOR THEIR SAFETY.

04/17/2019
Components: ENGINE
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXCR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHEN THE CONTACT APPLIED THE BRAKES, THE VEHICLE STALLED. THE CONTACT SHIFTED INTO PARK AND RESTARTED THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT A FAILURE COULD NOT BE FOUND. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000.

04/14/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG7CR******
Summary

WHENEVER I TURN ON THE HIGH BEAMS THE VEHICLE HAS ELECTRICAL PROBLEMS. IT IS LIKE WHEN THE VEHICLE IS INITIALLY TURNED ON AND IT GOES THROUGH A ELECTRICAL DIAGNOSTICS TEST . THE INDICATOR LIGHTS/SOUNDS FLASH ON THE DASHBOARD. AS SOON AS I TURN THE HIGH BEAMS OFF AGAIN THE VEHICLE WORKS PROPERLY. THERE DOESN'T SEEM TO AFFECT THE CONTROL OF THE VEHICLE, BUT WHEN THIS HAPPENS I IMMEDIATELY TURN THE HIGH BEAMS OFF BECAUSE I DO NOT KNOW IF THE ELECTRICAL PROBLEM WILL AFFECT THE STEERING AND OR BRAKING. SO ANY TRUE IMPACT IS NOT KNOWN. IT HAS BEEN HAPPENING FOR OVER A YEAR NOW. I JUST DON'T USE MY HIGH-BEAMS FOR FEAR OF HAVING AN ACCIDENT. THE ISSUE CAN BE REPLICATED (STILL HAPPENS TODAY).

04/12/2019
Components: STRUCTURE
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2CR******
Summary

DRIVER SIDE BACK DOOR QUIT WORKING AND CANNOT BE MANUALLY OVERRIDDEN. WE CANNOT OPEN IT AT ALL. HUGE SAFETY ISSUE IF WE ARE IN A WRECK AND THE PERSON IN THE BACK SEAT CANNOT EXIT THE VEHICLE. THIS IS A PROBLEM WITH MANY OF THESE VANS I HAVE NOTICED. THERE SHOULD BE A RECALL BEFORE SOMEONE DIES AS A RESULT!

04/03/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG9CR******
Summary

VEHICLE ELECTRICAL SYSTEM CONTINUES TO GET WORSE. DRIVING DOWN THE HIGHWAY AT 70MPH ALL OF A SUDDEN THE VAN LOOSES ALL POWER AND KILLS THE ENGINE. HAVE TO PUT IT IN NEUTRAL IN ORDER TO RESTART. THIS IS A FAMILY VEHICLE AND I WILL NOT LOOSE MY FAMILY OVER A FAULTY ELECTRICAL SYSTEM. NUMEROUS TIMES PULLING OUT ONTO THE ROAD FROM A PARKING LOT THE VAN HAS STALLED AS I AM TURNING WITH ONCOMING SEMI TRUCKS NEARLY HITTING ME.

03/19/2019
Components: STRUCTURE
Incident Date: 03/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0CR******
Summary

DRIVER SIDE SLIDING DOOR STUCK IN LOCKED POSITION RENDERING DOOR UNUSABLE. 03/12/2019. CANNOT GET IT TO UNLOCK MANUALLY OR WITH FOB. PASSENGER SLIDING DOOR WILL NOT LOCK MANUALLY OR WITH FOB, RENDERING A SECURITY ISSUE. 01/01/2018. I CAN NEVER FULLY LOCK MY VAN. WE JUST RISKED IT UNTIL THIS DOOR WENT ON US. AFTER RESEARCH FOUND MANY PEOPLE STRUGGLING WITH THIS ISSUE.

03/12/2019
Components: ELECTRICAL SYSTEM
Incident Date: 02/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG2CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. AFTER THE VEHICLE WAS REFUELED, THE ENGINE WOULD NOT IMMEDIATELY START. AFTER RESTARTING THE ENGINE, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY AND THE DOORS WOULD RANDOMLY LOCK. IN ADDITION, THE BACKUP CAMERA MALFUNCTIONED AND THE SCREEN TURNED BLACK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 105,000.

03/07/2019
Components: SERVICE BRAKES
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING AT HIGH SPEEDS, THE BRAKE PEDAL PULSATED AND FAILED TO STOP THE VEHICLE WHEN IT WAS DEPRESSED. THE CONTACT INSPECTED THE BRAKES AND FOUND THEM TO BE HOT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 28,800.

03/04/2019
Components: ELECTRICAL SYSTEM
Incident Date: 01/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG1CR******
Summary

MY VAN CONTINUOUSLY LOOSES ALL POWER WHILE DRIVING. IT HAPPENS ON REGULAR ROADS AND HIGHWAYS. I LOSE MY POWER STEERING, BREAKS...EVERYTHING. THIS HAS HAPPENED TO ME WHILE DRIVING STRAIGHT AS WELL AS DURING TURNS. IT DOESN'T MATTER THE TRAVELING SPEED. I HAVE HAD SOME VERY CLOSE ENCOUNTERS THAT COULD HAVE ENDED WITH A TRAGEDY. WHEN THE VAN LOSSES ALL POWER, I WILL HAVE TO ACT FAST AND GET THE VAN IN NEUTRAL. THE DASH WILL GO ON A RANDOM SERIES OF FLASHING AS IF POWER IS BEING RESTORED. I AM UNABLE TO TRY TO RESTART MY VAN UNTIL THE VAN IS READY FOR ME TO DO SO. I HAVE HAD SOME VERY CLOSE ENCOUNTERS ON THE HIGHWAY AND THE VANS ELECTRICAL SYSTEM MALFUNCTION AT 65MPH AND I CAN NOT DO ANYTHING UNTIL THE ELECTRICAL SYSTEMS RECYCLES ITS GLITCH AND ALWAYS ME TO TRY TO RESTART WHILE IN NEURAL. IN THE MEANTIME SEMI'S AND CARS ARE APPROACHING FAST AND I AM HELPLESS WITH ZERO CONTROL OVER THIS VAN. THIS NEEDS TO RECALLED AN CORRECTED BEFORE MY CHILDREN OR MYSELF ARE KILLED OVER THIS ELECTRICAL GLITCH.

02/28/2019
Components: ELECTRICAL SYSTEM
Incident Date: 02/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG6CR******
Summary

WHILE PARKED, THE DRIVER SIDE SLIDING DOOR WAS FOUND TO BE STUCK SHUT. IT WILL NOT LOCK OR UNLOCK, EITHER AUTOMATICALLY OR MANUALLY... THE DOOR IS SEIZED SHUT. THEREBY CREATING A SIGNIFICANT SAFETY PROBLEM IN THE EVENT OF AN EMERGENCY.

02/21/2019
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 02/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBC8CR******
Summary

WHILE DRIVING TODAY ON A BUSY STREET AT 40 MPH CAR JUST SHUT OFF. NO WARNING, NO CHECK ENGINE LIGHT, NOTHING. NO POWER STEERING, GAS, ETC. JUST STOPPED WORKING. WAS ABLE TO PULL OVER AND TURN KEY OFF. CAR TURNED BACK ON AFTER. I BELIEVE THE CAUSE OF THIS IS A BAD TIPM. THIS IS OUR FAMILY'S PRIMARY VEHICLE AND I AM LUCKY THAT NOTHING HAPPENED AND MY KIDS WERE NOT IN THE CAR WITH ME TODAY HAD PREVIOUS PROBLEM WITH CAR NOT STARTING WHEN KEY TURNED. THIS IS STILL AN INTERMITTENT PROBLEM. DEALER SAID MOST LIKELY THE TIPM, BUT DIDNT WANT TO REPLACE WITHOUT KNOWING FOR SURE BECAUSE PART IS SO EXPENSIVE.

02/19/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 02/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8CR******
Summary

VAN SHUTS OFF WHILE DRIVING - 3X IN A FIFTEEN MINUTE SPAN. LOSS OF STEERING AND ABILITY TO CONTROL THE CAR. ONLY 70K MILES - EXTREMELY DANGEROUS. MUST PUT THE CAR IN PARK TO TURN IT BACK ON. LOCAL MECHANIC CANNOT DIAGNOSE THE PROBLEM BECAUSE THE DIAGNOSTIC COMPUTER IS NOT SENT ANY KIND OF SIGNAL. BATTERY HAS BEEN TESTED 3X AND FOUND TO BE WORKING NORMALLY. MECHANIC DROVE THE CAR APPROXIMATELY 25 MILES OVER 3 SEPARATE PERIODS TO REPEAT THE ENGINE FAILURE AND COULD NOT. SAYS HE CANNOT 'FIX' A PROBLEM IF IT CANNOT BE DETECTED.

02/15/2019
Components: POWER TRAIN
Incident Date: 02/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGZG9CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION WAS FAULTY AND THE GEAR LEVER WOULD NOT SHIFT INTO THE PROPER GEAR. WHENEVER THE TRANSMISSION WAS PROPERLY IN GEAR, THE TRANSMISSION MADE AN ABNORMAL TREMBLING SOUND AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT CALLED JEEP DODGE AUTO ONTARIO (1202 AUTO CENTER DR, ONTARIO, CA 91761, (909) 906-7097) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS INVALID.

02/11/2019
Components: ELECTRICAL SYSTEM
Incident Date: 12/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXCR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO WILDE CHRYSLER JEEP DODGE RAM (LOCATED AT SOUTH STREET, 1710 WI-164, WAUKESHA, WI 53186, (262) 544-5400) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.

02/10/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG1CR******
Summary

DODGE GRAND CARAVAN 2012 STALLED IN MOTION WHILE DRIVING ON AN EXPRESSWAY AT THE 65 MPH SPEED LIMIT. THE FOLLOWING MORNING I TOOK IT OUT ON A COUNTRY BACK ROAD AND AGAIN IT STALLED IN MOTION WHILE DRIVING 55 MPH SPEED LIMIT. I WAS ABLE TO STEER THE CAR WITHOUT POWER STEERING, AND APPLY BRAKES BUT THE SPEDOMETER, GAS, AND ENGINE ALL DIED AS I WAS DRIVING IT AS IF THE CAR WAS TURNED OFF. I AM DOUBTFUL THE REAR BRAKE LIGHTS WERE WORKING AND AM LUCKY NO ONE WAS BEHIND ME. FROM LOOKING IT UP I AM TOLD THAT THIS IS AN ISSUE WITH DODGE JEEPS AND VANS RELATED TO THE TIPM MODULE. IF I WAS AWARE OF THIS ISSUE BEFORE BUYING THE CAR, I MIGHT HAVE RECONSIDERED, IT IS SERIOUSLY DANGEROUS AND SOMEONE COULD EASILY BE KILLED IF THIS HAPPENS WHILE SOMEONE IS DRIVING BEHIND YOU AND THE VAN JUST DIES.

02/09/2019
Components: POWER TRAIN
Incident Date: 02/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8CR******
Summary

I PURCHASED THIS VEHICLE USED FROM CARMAX IN APRIL 2108. IT HAS HAD CONTINUED ROUGH TRANSMISSION ISSUES ESPECIALLY IN AND OUT OF 2ND AFTER MULTIPLE ADJUSTMENTS BY CARMAX AND CHRYSTLER/DODGE DEALERSHIP. IT JERKS ROUGHLY AND MAKES LOUD CLUNKING SOUNDS. I AM FEARFUL THIS VEHICLE IS BECOMING UNSAFE TO DRIVE. NOT ONLY THAT BUT WITH LESS THAN 60K MILES THE TRANSMISSION SHOULD NOT BE GOING OUT. I HAVE FOUND MYSELF WALKING AND TAKING THE BUS IN FEAR OF MY CAR BREAKING DOWN ON ME. THIS IS NOT A REPUTABLE VEHICLE. PLEASE NOBODY BUY THESE VANS!

02/07/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

MY WIFE WAS DRIVING OUR VAN AND TURNING INTO A BUSY INTERSECTION WHEN SUDDENLY THE CAR SHUT DOWN LEAVING HER WITH NO POWER BRAKES AND NO POWER STEERING AND NO WAY TO ACCELERATE TO GET OUT OF HARMS WAY. THIS HAS HAPPENED TO ME AS WELL IN THE SAME VEHICLE. WHEN I TRY TO START THE VEHICLE SOMETIMES THE CAR DOES NOT START AND I HAVE TO TURN THE KEY A FEW TIMES BEFORE IT WILL ACTUALLY MAKE A CONNECTION. I INVESTIGATED ONLINE ABOUT THIS PROBLEM AND IT SEEMS THAT THIS IS NOT AN UNCOMMON PROBLEM WITH THIS VEHICLE. WHEN I CALLED DODGE THE TECHNICIAN TOLD ME THAT IT'S SOME KIND OF RELAY INSIDE THE IGNITION SWITCH THAT IS FAULTY SO HE ADMITTED IT HIMSELF I AM ASKING THAT YOU INVESTIGATE THIS BEFORE SOMEBODY GETS HURT OR KILLED. THIS IS MY FAMILY'S PRIMARY MODE OF TRANSPORTATION AND MY CHILDREN ARE ALWAYS IN THIS CAR. IT IS MY WORST NIGHTMARE TO LOSE MY FAMILY. AND I WOULD HATE TO LOSE MY FAMILY OVER AN ENGINEERING FLAW THAT DODGE DOES NOT WANT TO ACKNOWLEDGE . I FEAR THATSOMEBODY IS GOING TO GET HURT OR KILLED OVER THIS EVENTUALLY. THE TECHNICIAN AT DODGE TOLD ME THAT IT TYPICALLY COST AROUND $800 TO FIX THE PROBLEM BECAUSE I WOULD NEED TWO NEW KEYS AND A NEW IGNITION SO IT'S NOT LIKE THEY DON'T KNOW ABOUT THIS. THERE NEEDS TO BE A RECALL ON THIS IGNITION SWITCH. IF YOU RESEARCH FORUMS ON THE 2012 DODGE GRAND CARAVAN YOU WILL SEE THAT THIS IS A HUGE SAFETY PROBLEM AND EXTREMELY COMMON. PLEASE HOLD DODGE ACCOUNTABLE BEFORE SOMEONE GETS HURT.

02/06/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 11/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 64******
Summary

THE TIPM IS JUST SHOT AND I'VE HAD THE ALTNATOR REPLACED THE STARTER AND IT'S DEFINITELY TIPM RELATED. I DON'T UNDERSTAND WHY THE RECALL ON THIS EXCLUDED MY VAN, IT'S BEEN DOING THIS FOR SEVERAL MONTHS AND IT'S MAKING THE VEHICLE UNSAFE. PLEASE INVESTIGATE THIS SITUATION. (I HAVE 4 KIDS AND TWO OF THEM HAVE SPECIAL NEEDS AND I NEED MY VEHICLE TO BE SAFE FOR MY KIDS, AND RIGHT NOW IT'S JUST A JOKE AND I'M TELLING YOU THIS VAN IS POSSESSED) IT'S COMPLETELY UNREASONABLE FOR THE MY DODGE TO KEEP BURNING THROUGH EVERYTHING I'VE PUT IT IN IT. PLEASE INVESTIGATE THIS, THE ISSUE ISN'T GONNA GO AWAY AND I CAN'T KEEP BURNING THROUGH PARTS AND FURTHER DESTROYING THE VEHICLE. THE RECALL THAT WAS ISSUED EXCLUDED MY VAN BUT EVERYTHING FROM THAT RECALL IS HAPPENING TO MY VAN AND HAS BEEN FOR SEVERAL MONTHS AND DODGE KEEPS GIVING ME THE RUN AROUND. I'VE BEEN A DODGE OWNER MY WHOLE LIFE. BUT DODGE IS ABOUT TO LOSE A [XXX] GOOD LOYAL CUSTOMER BECAUSE THIS IS BEYOND RIDICULOUS. IVE BEEN GETTING THE RUN AROUND FROM DODGE SINCE THE BEGINNING OF NOVEMBER OF 2018. PLEASE INVESTIGATE THIS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

02/02/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5CR******
Summary

STARTER RELAY IN THE TOTALLY INTEGRATED POWER MODULE IS BAD PREVENTING CAR FROM STARTING. CAR WAS STATIONARY WHEN THIS HAPPENED. ENGINE OIL PRESSURE WENT BAD RESULTING IN A CHECK ENGINE LIGHT, VEHICLE WAS MOVING.

01/28/2019
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9CR******
Summary

ON MY 2012 GRAND CARAVAN ABOUT TWO MONTHS AGO STARTED AN ISSUE OF INTERMITTENT STARTING OR HAVING TO DEPRESS THE ACCELERATOR TO GT THE VEHICLE TO START. THEN ABOUT A WEEK AGO THE VAN COMPLETELY STOP STARTING AND WOULD JUST TURN OVER UNLESS IT WAS JUMP STARTED. I HAVE NOT HAD THE VEHICLE INTO A DEALER BUT WITH READING SEVERAL ONLINE FORUMS ON THIS ISSUE AND USED A TEXT LIGHT TO VERIFY POWER TO THE M25 20A FUSE. I READ TO USE A FUSE TAP TO LINK AN ACC FUSE TO THIS FUSE SO WHEN THE KEY IS IN THE ON POSITION THE PUMP WILL RUN AND THAT IS MY CURRENT SETUP TO HAVE VEHICLE RUN.

01/25/2019
Components: ELECTRICAL SYSTEM
Incident Date: 01/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL AND POWER STEERING FAILED TO OPERATE WITHOUT WARNING. ALSO, THE VEHICLE FAILED TO MOVE, BUT THE ENGINE KEPT RUNNING. THE VEHICLE WAS ABLE TO MOVE ONCE IT WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS TAKEN TO CLINT BOWYER CHRYSLER DODGE JEEP RAM (2815 US-50, EMPORIA, KS 66801, (620) 343-6723) WHERE IT WAS DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPAIRED AND TWO NEW KEY FOBS WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

01/22/2019
Components: ELECTRICAL SYSTEM
Incident Date: 01/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG2CR******
Summary

OUR CAR'S BATTERY WENT TOTALLY DEAD BECAUSE THE FUEL PUMP DID NOT TURN OFF. UPON RESEARCH, THIS IS AN ONGOING PROBLEM, WHICH CAN CAUSE THE AIR BAGS TO DEPLOY AMONG OTHER HORRIBLE THINGS WHEN DRIVING DOWN THE ROAD. THIS HAPPENED WHEN PARKED IN FRONT OF OUR HOME BUT NOW I AM SCARED TO TAKE IT OUT ON THE ROAD. WE HAVE TO HAVE OUR CAR MOSTLY FOR DOCTOR APPOINTMENTS. PLEASE HELP!! THIS SHOULD BE A RECALL ON THE AUTO MAKER'S EXPENSE.

01/21/2019
Components: AIR BAGS
Incident Date: 12/26/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 2C4RDGBG7CR******
Summary

MY FAMILY AND I WERE INVOLVED IN A SIDE IMPACT COLLISION AFTER SLIDING ON BLACK ICE ON A HIGHWAY. WE WERE TRAVELING AT APPROXIMATELY 60-65 MPH AND SLID INTO THE GUARD RAIL, IMPACTING THE PASSENGER FRONT QUARTER PANEL, AND BOUNCED OFF. THE PASSENGER FRONT TIRE CAME OFF OF THE RIM FORCING US INTO THE GUARD RAIL A SECOND TIME IMPACTING THE REAR PASSENGER QUARTER PANEL OF THE VEHICLE. WE RICOCHETED OFF, CROSSED TRAFFIC AND CAME TO REST IN THE PASSING LANE BERM OF THE ROAD NEAR THE MEDIAN. WE DID NOT ROLL OVER, BUT BECAUSE OF THE FORCE OF IMPACT, SHOULDN'T THE AIR BAGS HAVE DEPLOYED? SOME OF THE PASSENGERS SUFFERED WHIPLASH AND BROKEN NOSES.

01/11/2019
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2017
Crash: No
Fire: No
Summary

THE INTEGRATED CONTROL MODEL IS MAKING THE FUEL RELAY RUN ALL NIGHT AND MAKE THE BATTERY DIE. I HAVE LOOKED ONLINE FOR RECALLS AND THERE IS NONE. THIS PROBLEM IS HAPPENING ON MORE GRAND CARAVAN. I HAVE HAD THIS PROBLEM FOR ALL MOST A YEAR. I CAN'T FIND THE TIPM OR IT COST TO MOST. THIS NEED TO BE RECALLED

01/04/2019
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. KINGS DODGE CHRYSLER JEEP RAM (4486 KINGS WATER DR, CINCINNATI, OH 45249, (513) 683-3000) WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THERE WAS A CONSTANT LOSS OF POWER AND REDUCTION IN SPEED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: DP14004 (ELECTRICAL SYSTEM). IN ADDITION, PERTAINING TO THE NHTSA INVESTIGATION, THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO THE TIPM, FUEL SYSTEM, AND/OR ENGINE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

12/19/2018
Components: SUSPENSION
Incident Date: 10/15/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 2C4RDGBG0CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE ODOR OF BURNING RUBBER WAS NOTICED AND SMOKE EMERGED FROM THE REAR PASSENGER TIRE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE REAR PASSENGER SIDE WHEEL BEARING FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED BY THE SAME MECHANIC FOR THE SAME FAILURE THREE MONTHS EARLIER. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS REPAIRED FOR THE MOST RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. *JS

12/18/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/15/2018
Crash: No
Fire: No
Summary

SATURDAY 15, 2018 MY FAMILY AND I WERE DRIVING BACK FROM THE MALL, I WAS DRIVING AT ABOUT 55 MILES AN HOUR WHEN THE VEHICLE STALLED AND JUST DIED IN THE MIDDLE OF THE HIGHWAY WITHOUT ANY WARNINGS OR SIGNALS ON THE DASH. I MANAGED TO USE THE MOMENTUM AND PULLED OVER TO THE SHOULDER, IT RESTARTED AFTER 9 TIMES TRY. THANKFULLY WE WERE ABLE TO MAKE IT HOME. A MONTH BEFORE VEHICLE WAS PARKED IN DRIVEWAY AND IT WOULDN'T START, TOWED IT TO MECHANIC AND REPLACED ALTERNATOR. TILL NOW VEHICLE ALWAYS STALLS WHEN SLOWING DOWN OR COMING TO STOP. THIS VEHICLE ACTS LIKE IT HAVE BEEN TAKEN OVER BY SUPERNATURAL FORCES AND WHAT HAPPENED LAST SATURDAY WAS VERY SCARY TO MY FAMILY. I HAVE READ A LOT OF THE SAME COMPLAINTS ON THIS SITE ABOUT THIS VEHICLE AND IT IS VERY UPSETTING THAT THE MAKER HAVE NOT TAKEN RESPONSIBILITY IN ADDRESSING THIS SAFETY ISSUE. I WONDER HOW MANY PEOPLE WILL HAVE TO DIE FIRST BEFORE THEY ADDRESS THIS SAFETY ISSUE. LET IT BE CLEAR I WILL SUE, GOD FORBID ANY HAPPEN.

12/17/2018
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THOMPSON CHRYSLER DODGE (124 NORTH POINT BLVD, BALTIMORE, MD) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE RELAY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 120,000.

12/07/2018
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 12/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4CR******
Summary

ENGINE REQUIRES KEY WIGGLING TO START 9 TIMES OUT OF 10 NO MATTER WHERE OR HOW ITS PARKED, RANDOMLY WON'T START OR STARTS AND SHUTS BACK OFF ALSO WITH NO POSITIONAL CORRELATION, AND RANDOMLY SHUTS OFF WHILE DRIVING WITHOUT WARNING OR CHECK ENGINE LIGHTS, USUALLY AT LOWER RATES OF SPEED. BATTERY DRAINS AND HAVE HAD TO REPLACE IT 3 TIMES IN AS MANY YEARS.

12/05/2018
Components: ENGINE
Incident Date: 11/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG9CR******
Summary

ROD BEARING FAILURE DUE TO DEBRI IN OIL. RECALL REFERENCE #11V487000

11/30/2018
Components: POWER TRAIN
Incident Date: 11/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3CR******
Summary

VAN SHIFTS HARD AND LOUD WHEN GOING FROM PARK INTO REVERSE. VAN SHUDDERS IN REVERSE AT TIMES AS WELL. IT'S STILL UNDER POWERTRAIN WARRANTY UNTIL APRIL 2019 AND I HAVE IT SCHEDULED FOR A SERVICE CALL AT FURY MOTORS IN SOUTH SAINT PAUL, MN ON DECEMBER 13TH FOR A SOLUTION.

11/27/2018
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 11/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WAS NO WARNING INDICATOR ILLUMINATED. WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE INTERMITTENTLY FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO PLANET CHRYSLER JEEP DODGE RAM (LOCATED AT 400 EAST CENTRAL STREET, FRANKLIN, MA 02038, (508) 520-1550) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

11/19/2018
Components: ENGINE
Incident Date: 11/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

WE OWN A DODGE CARAVAN THAT HAS SOME MAJOR ENGINE PROBLEMS THAT SEEM TO BE COMMON FOR THE 2012-2013 V6 PENSTAR ENGINE. THE PROBLEM IS IN THE ENGINE HEAD AND VALVES. OUR VAN HAS COLLAPSED CAM LOBES DUE TO FAILING ROCKER ARMS. THE SYMPTOM THAT REVEALED THIS PROBLEM WAS A MISFIRE IN THE LEFT CYLINDER HEAD. THE SYMPTOMS ARE VERY SIMILAR TO THE PROBLEMS NOTED IN TSB NO. 09-002-14B INCLUDING A MISFIRE IN THE LEFT CYLINDER HEAD AND A LOUD TICKING NOISE COMING FROM THIS AREA. CHRYSLER HAS AN EXTENDED WARRANTY KNOWN AS X56 THAT ADDRESSES THE PROBLEM NOTED IN TSB NO. 09-002-14B. UNFORTUNATELY, THEIR WARRANTY ONLY COVERS THE HEAD REPLACEMENT (WHICH INCLUDES THE VALVES AND CAMS) IF THE HEAD IS CRACKED. WHILE INVESTIGATING MULTIPLE DODGE/CHRYSLER FORUMS I HAVE NOTED A LARGE NUMBER OF DODGE OWNERS EXPERIENCING THE SAME PROBLEM THAT WE HAVE. IN FACT, I HAVE LEARNED THAT THE PROBLEM IS SO PERVASIVE THAT CHRYSLER HAS AN INTERNAL STAR CASE BULLETIN, S1309000016 RELATED TO THE ROCKER ARMS AND CAM LOBE PROBLEMS. THE ENGINE CHECK LIGHT CAME ON WHILE WE WERE DRIVING.

10/31/2018
Components: FUEL SYSTEM, GASOLINE
Incident Date: 10/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE WAS UNABLE TO START. THE CONTACT ALSO STATED THAT WHILE THE VEHICLE WAS BEING DRIVEN, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AN UNNAMED DEALER WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

10/26/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/19/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED WHILE PULLING INTO A HANDICAP PARKING SPACE. THE CONTACT NOTICED FUEL LEAKING FROM UNDERNEATH THE VEHICLE IN LARGE QUANTITIES AND THE FIRE DEPARTMENT WAS CONTACTED TO PUSH THE VEHICLE INTO THE PARKING SPACE. IN ADDITION, THE CONTACT STATED THAT A FUEL ODOR ENTERED THE CABIN OF THE VEHICLE DIRECTLY AFTER THE FUEL TANK WAS FILLED. THE CONTACT SUFFERED FROM CHEMICAL SENSITIVITY AND WAS ILL DUE TO THE STRONG ODOR OF FUEL. MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT STATED THAT A VEHICLE MODIFICATION COMPANY MODIFIED THE VEHICLE PRIOR TO THE FAILURE. THE CONTACT STATED THAT A MOBILITY CENTER WAS ALSO MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 32,500. THE VIN WAS NOT AVAILABLE.

10/08/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 10/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 2CARDGBGXCR******
Summary

MY 2012 DODGE GRAND CARAVAN, WITH APPROX. 62,000 MILES, KEEP CUTTING WHEN I TRY TO START IT. THE DEALER SAYS IT THE TIPM, WHICH COSTS $1,638. THE VAN WILL START THEN CUT OFF. I HAD TO HAVE THE BATTERY CHARGED TWICE BEFORE I TOOK IT TO THE DEALER FOR DIAGNOSTIC.

10/05/2018
Components: POWER TRAIN,ENGINE
Incident Date: 09/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3CR******
Summary

WHILE IN MOTION AT LOW SPEED THE ENGINE SUDDENLY STOPS RUNNING. THE POWER STEERING SEIZES UP & I HAVE TO MANUALLY STEER TO THE SIDE OF THE ROAD.THE CHECK ENGINE LIGHT COMES ON, WHEN I RESTART THE CAR. EACH TIME IT HAS HAPPENED, FORTUNATELY NO ONE HAS BEEN BEHIND ME. THE DEALERSHIP THAT WE PURCHASED IT FROM SAID THAT IT WAS A CAM SHAFT PROBLEM. AFTER PAYING $1000+ IN REPAIRS TO FIX THIS PROBLEM, IT STILL CONTINUES TO HAPPEN.WE HAVE CONTACTED THE DEALERSHIP AND THEY TOLD ME THAT I NEEDED AN OIL CHANGE. I BROUGHT IT IN FOR AN OIL CHANGE & IT CONTINUES TO SHUT DOWN WHILE DRIVING. THE DEALER THEN TOLD ME THAT IT IS ANOTHER CAM SHAFT & THEY HAVE NO WAY OF KNOWING WHICH ONE. THE CHECK ENGINE LIGHT NO LONGER GOES ON & IT DOES NOT STORE CODES WHEN THIS HAPPENS. SEVERAL TIMES WE HAVE CONTACTED "CHRYSLER CUSTOMER CARES" & THEY JUST TAKE DOWN OUR CONTACT INFO, REGISTER OUR PROBLEM & DO NOT FOLLOW UP. THIS IS A 2012 GRAND CARAVAN WITH APPROX. 92K+ MILES. WE HAVE NOT RECEIVED A RECALL NOTICE REGARDING THIS PROBLEM.

09/28/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 09/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDGXCR******
Summary

MY VAN WILL DIE AT TIMES GOING DOWN ROAD OR JUST NOT START, AFTER PARKING IT. THEN THE CHECK ENGINE AND STABILITY CONTROL FLASHES ON DASH. WILL NOT COME OUT OF PARK. THEN IT MAY START RANDOMLY AND RUN FOR A FEW WEEKS OR COUPLE OF MONTHS AND DO SAME THING AGAIN. WE HAVE PUT NEW BRAKES, BATTERY, CHECKED FUEL PUMP, AND PUT NEW TIRES AND HAD CENSORS ON WHEELS CHECKED. STILL DOES NOT START. T

09/06/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3CR******
Summary

WHILE IN MOTION AT LOW SPEED THE ENGINE SUDDENLY STOPPED RUNNING AND COULD NOT BE IMMEDIATELY RESTARTED, UNABLE TO GET OUT OF THE LANE OR OFF TO THE SHOULDER. AFTER SEVERAL ATTEMPTS OF CYCLING THE KEY FOB OFF AND ON THE VAN STARTED AGAIN. IT IS FORTUNATE THAT THIS OCCURRED IN A VERY RURAL AREA WITH NO TRAFFIC. THIS IS A 2012 GRAND CARAVAN WITH APPROX. 90K MILES. MY HUSBAND RESEARCHED SIMILAR FAILURES OTHER DRIVERS HAVE EXPERIENCED WITH THE GRAND CARAVAN, HE BELIEVES IT IS LIKELY A FAILING FUEL PUMP RELAY. HE READ THAT MANY OTHER CHRYSLER VEHICLES HAVING THE SAME RELAY SYSTEM HAVE BEEN RECALLED BUT APPARENTLY NOT THE GRAND CARAVAN AS WE HAVE NOT RECEIVED A RECALL NOTICE IN THE MAIL.

08/08/2018
Components: ELECTRICAL SYSTEM
Incident Date: 08/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG4CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING OVER UNLEVELED LAND, THE VEHICLE EXPERIENCED A COMPLETE LOST OF POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO NORTHTOWN CHRYSLER DODGE FIAT (2020 NIAGARA FALLS BLVD, TONAWANDA, NY) WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION NODE MODULE FAILED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

07/25/2018
Components: ENGINE
Incident Date: 07/25/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 70 MPH, THE ENGINE COMPLETELY SHUT OFF. THE CONTACT COASTED MOSTLY OFF THE HIGHWAY AND ONTO THE SHOULDER WHERE THE VEHICLE WAS RESTARTED AFTER A FEW MINUTES. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 128,090.

07/09/2018
Components: ELECTRICAL SYSTEM
Incident Date: 05/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3CR******
Summary

RADIO JUST WENT OUT WENT TO AUDIO STORE REPAIRED TWO WEEKS LATER WENT OUT AGAIN. WENT SHOPPING ON MAY25,2018 CAME OUT OF STORE VEHICLE WOULD NOT START CALLED TOW TRUCK JUMPED STARTED VEHICLE I TOOK IT TO TIRE PLUS TOLD ME I NEEDED A BATTERY. REAR DEFROSTER LIGHT STARTED BLINKING COULD NOT SHUT IT OFF AND A/C WOULD NOT GO ON UNTIL THE DEFROSTER LIGHT WENT OFF BY IT SELF. CALLED AND MADE APPOINTMENT WITH CHRYSLER ON JUNE 18TH,2018 WENT TO KEEP APPOINTMENT VEHICLE WOULD NOT START. CALLED TOW TRUCK, JUMP STARTED VEHICLE TOOK IT TO CRYSTAL CHRYSLER DODGE. VEHICLE DIAGNOSES TIP-N WAS BAD. CHRYSLER HAD VEHICLE FROM JUNE 18 TO JUNE 25, 2018 A RENTAL CAR WAS EXCEPTED ON JUNE 22.

06/15/2018
Components: ENGINE
Incident Date: 05/17/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE DID NOT RESTART AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

06/15/2018
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDGXCR******
Summary

IGNITION WILL TURN OFF WHEN VEHICLE IN MOTION TRAVELING ON ROADWAY AT LOW AND HIGH SPEEDS

06/13/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG0CR******
Summary

BAD INGNITION MODULE. VAN TURNS RANDOMLY OFF BY IT SELF WHILE DRIVING. IF YOU PUSH ON THE FOB IN THE INGNITION IT WILL START TO RUN AGAIN. WHEN VAN TURNS OFF YOU LOSE CONTROL OF THE POWER STEERING AND BRAKES MAKING IT DIFFICULT TO COME TO A SAFE STOP. SAME ISSUES THAT DODGE RECALLED OTHER MODEL YEARS FOR BUT NOT THE GRAND CARAVAN. IT HAS OCCURED NUMEROUS TIMES TO US IN THIS VAN.

05/24/2018
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: C4RDGCG8CR1******
Summary

THE BLEND DOOR ACTUATOR IS FAILING. IT HAS NOT WORKED FOR OVER A YEAR. THE PASSENGER SIDE FRONT AND REAR VENTS WILL ONLY PRODUCE HOT AIR NO MATTER WHAT TEMPERATURE IT IS ON.THERE HAS BEEN A RECALL FOR THIS PART FOR THE 2014 AND 2015 MODELS; I BELIEVE OTHER YEARS SHOULD BE INCLUDED. IF YOU SEARCH ONLINE, THIS IS A VERY COMMON ISSUE WITH THE 2012 MODEL. THE RECALL NUMBER FOR 2014 AND 2015 IS TSB NO. R62

05/18/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

THE VAN CUT OFF WHILE DRIVING. EEVERYTIME, I TRIED TO START IT, THE INSTRUMENT PANEL SAID "NO FUSE." I HAD IT LOOKED AT BY A MECHANIC AND HE SAID THAT MY ALTERNATOR AND BATTERY WERE DEAD. AFTER THEY WERE REPLACED, THE CAR STARTED UP AND I DROVE IT TO WORK. ON THE WAY TO WORK, WHILE THE CAR WAS DRIVING, ALL OF THE LIGHTS IN THE CAR WENT OUT AND THE INSTRUMENT PANEL RESET ITSELF (DATE, TIME, AND TRIP COMPUTER) AFTER ABOUT 5 SECONDS. THIS REPEATED ITSELF EVERY 15 MINUTES OR SO, UNTIL THE CAR CUT OFF. I REFASTENED THE BATTERY CONNECTORS, GOT THE CAR A JUMP, AND IT STARTED TO RUN. I PARKED THE CAR. LATER, I GOT IN AND STARTED IT WITH NO PROBLEM. THE NEXT DAY, I WENT TO START THE CAR AND IT WOULDNT START. I GOT A JUMP AND IT STARTED UP AGAIN. DRIVING INTO WORK, THE CAR CUT OFF WHILE I WAS DRIVING ON THE STREET. I HAD TO STEER TO THE SIDE OF THE ROAD TO GET TO SAFETY. THE WORST THING ABOUT IT ALL, IS THAT WHEN THE ELECTRICAL SYSTEM FAILS, THE KEY GETS STUCK IN THE IGNITION, AND YOU CAN NOT SHIFT INTO NEUTRAL IF YOU NEED TO PUSH THE CAR OFF THE ROAD. I HAVE READ MULTIPLE REVIEWS ABOUT THIS CAR'S ELECTRICAL SYSTEM, BUT IT IS A DANGER TO EVERYONE ON THE ROAD FOR A CAR TO CONSISTENTLY HAVE ELECTRICAL PROBLEMS, ESPECIALLY ONES THAT CAUSE IT TO CUT OFF WHILE DRIVING. THIS NEEDED TO BE ADDRESSED BEFORE ANYONE GETS HURT.

05/18/2018
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6CR******
Summary

MORE THEN A DOZEN TIMES OUR VEHICLE HAS COMPLETELY SHUT OFF WHILE IN MOTION GOING STRAIGHT AT VARIOUS SPEEDS CAUSING LOSS OF POWER STEERING AND PUTTING US IN UNSAFE CONDITIONS. THE A/C WILL BLOW HOT AIR IN HALF THE VEHICLE AND THE RADIO HAS TURNED UP THE VOLUME TO FULL AND THE CONTROLS ARE INOPERATIVE TO TURN IT DOWN. I FEEL THE DEALER INTENTIONALLY DID NOT TELL US ABOUT THE KNOWN TIPM ISSUE AND TOLD US WE HAD TO REPLACE THE ALTERNATOR WHICH WE DID WITH NO HELP IN CORRECTING THE ISSUE. THIS HAS BEEN ONGOING FOR A FEW MONTHS. I DONT HAVE THE VEHICLE WITH ME AND AM GUESSING ON THE MILEAGE ALSO THIS HAPPENED ON MULTIPLE DATES SO I ENTERED ONE OF THE RANDOM DATED BELOW.

05/09/2018
Components: ENGINE
Incident Date: 05/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXCR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. AFTER RECENTLY PURCHASING THE VEHICLE, THE CONTACT PARKED IT IN THE GARAGE OVERNIGHT. UPON MOVING THE VEHICLE OUT OF THE GARAGE, THE CONTACT NOTICED THAT ENGINE OIL LEAKED OUT ONTO THE GARAGE FLOOR. UPON INSPECTING THE VEHICLE, THE CONTACT BECAME AWARE OF THREE AREAS ON THE OIL PAN THAT WERE RUSTED AND HAD HOLES, WHICH ALLOWED ENGINE OIL TO LEAK FROM THE OIL PAN. THE CONTACT WAS CONCERNED THAT THE OIL LEAK COULD CAUSE A FIRE AND INJURIES TO THE VEHICLE OCCUPANTS. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL OR WARRANTY FOR THE OIL PAN ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000. *TT

04/28/2018
Components: POWER TRAIN
Incident Date: 04/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

THE VEHICLE STALLED AND STOPPED. THE ENGINE LIGHT CAME ON. THE OBDII TEST INDICATED TRANSMISSION PRESSURE, TSR SOLENOID, OR GEAR RATIO. THE DEALER SAID IT IS OUT OF WARRANY AND MAY REQUIRE TRANSMISSION REBUILD.

04/27/2018
Components: SERVICE BRAKES
Incident Date: 04/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG0CR******
Summary

CALIPERS SEIZED UP GOING DOWN THE HIGHWAY HAD TO STOP BACK RIGHT TIRE WAS SMOKING VAN IS IN THE SHOP BEING REPAIRED

04/18/2018
Components: ENGINE
Incident Date: 04/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9CR******
Summary

2012 DODGE GRAND CARAVAN STALLED WHEN DRIVING AND I LOST THE STEERING.THIS CAN BE LIVE THREATENING!! NO CODES COME UP WHEN TRYING TO DIAGNOSE THE ISSUE. MECHANIC TRIED TO DUPLICATE THE STALLING ISSUE BY DRIVING IT FOR A WEEK. NOT ABLE TO DUPLICATE THE ISSUE. LOOKING AT FORUMS THIS SEEMS TO BE AN ONGOING ISSUE. HOPEFULLY NOBODY WILL DIE FROM A STALLING ENGINE THAT LOOSES STEERING. WHEN PUT IN PARK IT TURNS BACK ON WITH NO ISSUES. THIS HAS HAPPENED TO ME NOW FOR THE THIRD TIME. AGAIN, THIS NEEDS TO BE LOOKED AT BEFORE SOMEONE DIES!!!!

04/09/2018
Components: ELECTRICAL SYSTEM
Incident Date: 02/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR6DXXAR******
Summary

2012 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO IGNITION SHUTTING DOWN WHILE DRIVING. *LD *TR

03/19/2018
Components: TIRES
Incident Date: 03/19/2018
Crash: No
Fire: No
Summary

4 HIGH QUALITY TIRES FROM GOODYEAR: 2 SOLD IN 2016 AND 2 SOLD IN 2017 FOR THE SAME VEHICLE FOUND TO HAVE THE RUBBER COMPOUND CRACKING AND SHOWING PREMATURE AGEING. ALL 4 TITRES SOLD, BALANCED AND INSTALLED BY GOODYEAR OUTLETS. TIRE 1) PURCHASED 03/12/2016 DOT#DAVRCUER PRODUCTION DATE 0515 (WEEK 5 OF 2015) TIRE 2) PURCHASED 03/12/2016 DOT# DAVRCUER PRODUCTION DATE 4314 (WEEK 43 OF 2014) TIRE 3) PURCHASED 01/15/2017 DOT# DAV8CUER PRODUCTION DATE 1715 !WEEK 17 OF 2015 TIRE 4) PURCHASED 01/15/2017 DOT# DAV8CUER PRODUCTION DATE 3814 (WEEK 38 OF 2014 THE TIRE MODEL IS 99H SL EAGLE LS2 VSB AND WERE MOUNTED ON A DODGE GRAND CARAVAN FOR FAMILY USE. WE WENT BACK TO THE ORIGINAL GOODYEAR DEALER CONCERNING THIS PROBLEM AND WERE TOLD THAT THE TIRES WERE SUFFERING FROM PREMATURE WEAR AND SHOULD BE CHANGED.THE RECOMMENDATION FROM THEM WAS TO CHANGE THE TIRE AFTER 4 YEARS. THE ISSUE IS THAT THE THE TIRES WERE ALREADY 2 YEARS OLD AT THE TIME OF BEING PURCHASED AS PREMIUM NEW TIRES AT A TOTAL COST OF $667.45. SO AFTER JUST 2 YEARS OF USE WE ARE FACED WITH THE CRACKING AND PREMATURE WEAR OF THE RUBBER COMPOUND CAUSING THE TIRE TO BECOME UNRELIABLE AND SUBJECT TO A PREMATURE FAILURE. WE ARE NOW REQUIRED FOR OUR OWN SAFETY AND THAT OF OTHER ROAD USERS TO PURCHASE 4 REPLACEMENT TIRES AT A COST OF $640.00 WHY ARE MAJOR TIRE MANUFACTURERS AND THEIR RETAILERS ALLOWED TO SELL TO THE PUBLIC OLD TIRES AS "NEW" ?.

03/15/2018
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS STATIONARY, THE STARTER MALFUNCTIONED. THE CONTACT REPLACED THE STARTER ON THREE OCCASIONS. PRECISION AUTO CARE IN MADISON, TENNESSEE WAS MADE AWARE OF THE FAILURE AND REPLACED THE STARTER, BUT THE FAILURE RECURRED. AN UNKNOWN DEALER IN ASHLAND CITY, TENNESSEE REPLACED THE STARTER AS WELL, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

02/28/2018
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
Incident Date: 02/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0CR******
Summary

FAULTY TIPM , CAUSING ALL ELECTRICAL DEVICES TO QUIT WORKING OR OPERATE INTERMITTENTLY ON THERE OWN . DOOR SAFETY LOCKS TO NOT OPEN AND TRAP OCCUPANTS INSIDE OR NOT LOCK WHEN VEHICAL REACHES SPEED. VEHICLE NO START AND LEAVE STRANDED AND WRECKER CHARGES!

02/26/2018
Components: ENGINE
Incident Date: 02/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHEN THE VEHICLE WAS STARTED, A KNOCKING SOUND EMERGED FROM THE ENGINE COMPARTMENT. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND THE VEHICLE WAS TOWED TO THEIR FACILITY. THE MECHANIC DIAGNOSED THAT THE ROD BEARING FAILED AND NEEDED TO BE REPLACED. THE DEALER (SKYLAND CHRYSLER/JEEP/DODGE IN ASHVILLE, NORTH CAROLINA) WAS CONTACTED BY PHONE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED CASE NUMBER: 33531139. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

02/10/2018
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 01/10/2018
Crash: No
Fire: No
Summary

I HAD TO CHANGE THE TRANSMISSION AFTER 60 K MILES ALTHOUGH I TOOK VERY GOOD CARE OF THE CAR.THE MECHANIC AND OTHER CUSTOMERS WERE REPORTING THE SAME ISSUE WITH SAME MODEL! GEAR DOESN'T SHIFT FROM FIRST TO SECOND GEAR. WHILE DRIVING ON NORMAL ROAD AND NORMAL SPEED. THIS CAR MAINLY USED TO COMMUTE TO SCHOOL NEARBY. NEVER OFF-ROAD AND NEVER MISSED A MAINTENANCE REQUIRED.NO CUSHION LIGHT BUT THERE IS A CODE AND A REPLACEMENT OR TRANSMISSION REBUILT IS REQUIRED, MY POOR FAMILY LOST THOUSANDS OF DOLLARS ON THIS JOB. THE MECHANIC ENCOURAGED ME TO REPORT THIS VEHICLE DUE TO MANY SMELLER CARS FROM THE SAME TYPE AND MODEL WITH EXACT SAME TRANSMISSION PROBLEMS. HE TOOK CARE OF MY CAR AND IT SHOULDN'T HAVE ANY ISSUES. PLEASE INVESTIGATE AND ADVISE.

01/31/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG9CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 25 MPH, THE VEHICLE WOULD NOT START WHEN PROMPTED AND INDEPENDENTLY LOCKED ALL OF THE DOORS IN THE VEHICLE. THE FAILURE PREVENTED THE CONTACT FROM EXITING THE VEHICLE. APPROXIMATELY FIVE MINUTES LATER, THE CONTACT WAS ABLE TO USE THE KEY FOBIK TO OPEN THE DRIVER'S DOOR. THE CONTACT STATED THAT THE ANTI-THEFT WARNING INDICATOR ILLUMINATED. IN ADDITION, WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOST POWER COMPLETELY. THE CONTACT COASTED THE VEHICLE TO A NEARBY PARKING LOT USING MANUAL STEERING. THE CONTACT REMOVED THE BATTERY CABLES AND RE-ATTACHED THEM TO RESTART THE VEHICLE. CUTTER DODGE IN HONOLULU, HAWAII WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE VEHICLE BE BROUGHT IN UNDER AN EXTENDED WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

01/25/2018
Components: ENGINE
Incident Date: 12/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE OPERATING THE VEHICLE, A TICKING NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BEARINGS AND PUSH ROD UNDER THE ENGINE WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (JIM BROWN (844-251-0682) AND THE MANUFACTURER WERE NOTIFIED VIA PHONE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 150,000.

01/22/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 01/17/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE VEHICLE SPONTANEOUSLY DOWNSHIFTED AND STALLED. ALSO, THE ALTERNATOR WARNING INDICATOR ILLUMINATED. A TOWING COMPANY JUMPSTARTED THE BATTERY AND THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

01/12/2018
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 01/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXCR******
Summary

I GOING DRIVING AT 70 MPH IN I-75 TAMPA FLORIDA AND THE VEHICLE TURN OFF. CHECKING IN INTERNET THE POSIBLE PROBLEM IS OVERHEAD IN THE TIPM. I AM IN THIS MOMENT IN A HIGHWAY FOR 3 HOURS WAITING FOR TOWNING. THE VEHICLE NOT START.

01/03/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9CR******
Summary

THE VEHICLE DIDN'T START IN THE MORNING WHEN SWITCH ON I HAVE TO CALL TO THE BODY SHOP AND THEY FOUND OUT IT WAS THE FUEL PUMP THEY HAD TO CHANGE IT. I THING THAT FOR A CAR THAT IS ONLY 5 YEARS AND 71963 MILES IT IS TO SOON TO HAVE THAT KIND OF PROBLEMS .THE VEHICLE WAS STATIONARY ON A DRIVEWAY I DO HAVE A REPAIR INVOICE

12/27/2017
Components: ENGINE
Incident Date: 12/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG4CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO DCH CHRYSLER DODGE JEEP RAM FIAT OF TEMECULA AT (951) 225-4541 LOCATED AT 26845 YNEZ RD, TEMECULA, CA 92591 WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE CYLINDER HEAD OF THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHERE IT WAS CONFIRMED THAT NO WARRANTY WAS ON THE RIGHT SIDE CYLINDER HEAD BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. THE VIN WAS UNAVAILABLE. *TT *JS *TR

12/27/2017
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 12/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6CR******
Summary

DRIVER REAR BRAKES LOCKED UP ON ME TODAY. HAD FUEL RELAY SWITCH GO OUT BUT HAD IT REPLACED, FUEL PUMP WENT OUT HAD IT REPLACED. SOMEONE TOLD ME THE BRAKES SYSTEM IS UNDER RECALL.

12/24/2017
Components: ELECTRICAL SYSTEM
Incident Date: 11/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9CR******
Summary

THE VEHICLE HAS 92,000 MILES AND WHEN TRAVELING LAST MONTH THE ALTERNATOR WENT OUT. WAS TOLD AT THE DEALERSHIP THAT FIXED IT THERE HAVE BEEN SOME ALTERNATORS RECALLED. WITH PARTS AND LABOR THE BILL WAS $797.77. THEY SAID OURS WAS NOT ON RECALL LIST. HOW DO I GET REIMBURSED FOR SURPRISE EXPENSE.

12/08/2017
Components: ELECTRICAL SYSTEM
Incident Date: 12/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG9CR******
Summary

IT APPEARS THAT I AM ONE OF MANY DODGE OWNERS WITH TIPM ISSUES. AT LEAST ONCE A DAY WHEN GOING TO START THE ENGINE, IT JUST CRANKS AND CRANKS BUT WON'T START. AFTER TURNING OFF THE KEY AND TRYING ONE OR TWO OR THREE MORE TIMES, IT WILL START. THE BATTERY IS BRAND NEW, AND THE STARTER IS GETTING PLENTY OF POWER. COMPARING MY EXPERIENCE WITH WHAT I'VE READ ONLINE, I FIRMLY BELIEVE THE ISSUE IS THE FUEL PUMP RELAY SWITCH IN THE TIPM. IT STARTED MONTHS AGO, AND HAS GOTTEN WORSE. MY WIFE DRIVES THIS VEHICLE THE MOST, VERY OFTEN WITH OUR KIDS INSIDE. WE JUST HAVE TO HOPE AND PRAY THAT IT WILL START AND NOT STRAND THEM SOMEWHERE. SO FAR, WE HAVE ONLY HAD ISSUES WHILE STATIONARY. THANK GOODNESS IT HASN'T SHUT OFF WHILE DRIVING AS MANY OTHER OWNERS HAVE STATED. THIS IS WHY I FEEL IT IS AN IMPORTANT SAFETY ISSUE. WHAT IF IT WERE TO SHUT OFF IN THE MIDDLE OF A FREEWAY OR WHILE CROSSING AN INTERSECTION? I FIND IT ABSURD THAT DODGE (OR FIAT CHRYSLER WHATEVER) WOULD LET THIS ISSUE GO WHILE HAVING KNOWLEDGE OF SO MANY TIPM ISSUES, EVEN WITH A CLASS ACTION LAWSUIT FILED AGAINST THEM.

11/21/2017
Components: ENGINE
Incident Date: 11/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG7CR******
Summary

PO302 CYL2 MISFIRE CODE.CYLINDER HEAD PREVIOUSLY REPLACED UNDER SAME CODE. THIS TIME CAMSHAFT INTAKE AND EXHAUST , 16 ARM- VALUE AND 24 TAPPET VALVE LASH HAD TO BE REPLACED. CAR ONLY HAS 82,000 MILES ON IT AND HAS HAD TWO MAJOR ENGINE REPAIRS REQUIRED. CONDITION CAUSED BY THE ROLLER BEARINGS IN THE ROCKERS COMING APART. CHECK ENGINE LIGHT CAME ON WHILE DRIVING. THIS REPAIR WAS $2180.94. MY MECHANIC AND I THINK IT IS ALL ONE RELATED ENGINE PROBLEM AND SHOULD HAVE BEEN COVERED UNDER THE EXTENDED WARRANTY.

11/21/2017
Components: ENGINE
Incident Date: 11/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS METALLIC DEBRIS IN THE ENGINE. THE VEHICLE WAS TAKEN TO MOTOR VILLAGE LA CHRYSLER JEEP DODGE RAM (2025 S FIGUEROA ST, LOS ANGELES, CA 90007) WHO STATED THAT THEY COULD DO THEIR OWN DIAGNOSTIC TEST AND REPAIR THE VEHICLE. THE REPAIR WOULD BE AT THE CONTACT'S EXPENSE BECAUSE THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V487000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT WHILE THE PARTS WERE SIMILAR, THE VIN WAS NOT INCLUDED IN THE RECALL AND ADVISED THE CONTACT TO RETURN TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 110,641.

11/08/2017
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 10/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG4BR******
Summary

WHEN WE FIST GOT THE VAN WE EXPERIENCED SOME ISSUES WITH THE BRAKES. THE DEALERSHIP WAS SUPPOSED TO TAKE CARE OF IT BUT THE PROBLEM PERSISTED AND WE WENT TO A RECOMMENDED MECHANIC. THEN THE FOLLOWING MONTHS WE HAD SOME ISSUES WITH THE MOTOR MOUNTS. ONCE AGAIN WE HAD TO REPLACE THEM AND THEN WE HAD SOME PROBLEMS WITH THE ELECTRONIC COMPUTER AND WE HAD TO RE-LEARN SOME OF THE ALREADY INSTALLED PROGRAMS. I WOULD LIKE FOR WHOEVER APPROVES THE RECALLS TO GO AHEAD AND APPROVE THE OTHER ISSUES BECAUSE FOR IT BEING A SIX YEAR OLD CAR IT DEFINITELY HAS MORE ISSUES THAN IT SHOULD.

11/04/2017
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5CR******
Summary

THE DRIVERS SIDE WINDOW SWITCH DOESN'T MAKE THE WINDOW GO UP. YOU HAVE TO PLAY WITH IT FOR AWHILE BEFORE IT DOES . IT DOES THIS ANY TIME YOU TRY TO MAKE THE WINDOW GO UP

11/02/2017
Components: ENGINE
Incident Date: 10/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FRONT DRIVER SIDE CYLINDER HEAD OF THE MOTOR WAS FAULTY. THE VEHICLE WAS TAKEN TO MIKE RIEHL'S ROSEVILLE CHRYSLER DODGE JEEP RAM IN ROSEVILLE, MICHIGAN 48066, BUT THE SOURCE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 98,000.

11/01/2017
Components: ELECTRICAL SYSTEM
Incident Date: 10/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXCR******
Summary

WITH KEY IN IGNITION SWITCH, JARRING OR NATURAL MOVEMENT AFTER STARTING CAUSES SYSTEM SHUTDOWN AT ANY SPEED. FIRST INCIDENT OCCURRED AT 55 MPH AND WAS LEFT WITHOUT POWER STEERING, BRAKES OR ANY OTHER ELECTRICALLY CONTROLLED SYSTEM FUNCTIONAL.

10/26/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 10/21/2017
Crash: No
Fire: No
Summary

WHILE DRIVING DOWN THE ROAD AFTER COMING TO A STOP SIGN AFTER RELEASING THE BRAKE PEDAL THE CAR SUDDENLY ACCELERATED UNCONTROLLABLY THEN AFTER PRESSING THE GAS PEDAL IT STOPPED. THE NEXT LIGHT I CAME TO SAME THING HAPPENED THE CAR ACCELERATED AFTER TOUCHING THE BRAKES AND I ALMOST WENT THROUGH A LIGHT CAUSING AN ACCIDENT. TOOK IT TO THE DEALER THEY CHECKED IT OUT AND SAID NOTHING IS WRONG VERY SCARED TO DRIVE THIS CAR WITH THIS ISSUE

10/19/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 10/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

IGNITION SWITCH THE VAN TURN OFF IF YOU HIT A BUMP AN HIGHWAY

10/07/2017
Components: STEERING,AIR BAGS,ENGINE
Incident Date: 10/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8CR******
Summary

I SEND MY VEHICLE TO FREEHOLD DODGE DEALER AFTER MANY DAYS THE DEALER DIDN'T DO ANYTHING BECAUSE MY VEHICLE UNDER WARRANTY AND THE CORPORATE DOESN'T PAY WELL TO THE DEALER I DON'T KNOW WHERE I CAN FILE COMPLAIN

10/03/2017
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 10/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE MAKING EITHER A RIGHT OR LEFT TURN, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT AFTER THE VEHICLE GEAR SHIFT WAS SHIFTED INTO PARK. THE LOCAL DEALER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, WHO INFORMED THE CONTACT, THAT THERE WAS NO OPEN RECALL FOR THE FAILURE EXPERIENCED, NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

09/19/2017
Components: SERVICE BRAKES
Incident Date: 12/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS AND ONCE THE BRAKE PEDAL WAS RELEASED AFTER A STOP, SMOKE WAS NOTICED FROM THE FRONT OF THE VEHICLE BY THE DRIVER AND PASSENGER SIDE TIRES. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON THE DAY THE VEHICLE WAS PURCHASED, THE VEHICLE MOVED SLUGGISHLY AS IF THE EMERGENCY BRAKE WERE ENGAGED, BUT IT WAS NOT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO ATLANTA WEST CHRYSLER DODGE JEEP RAM (1251 THORNTON RD, LITHIA SPRINGS, GA 30122 (678) 534-7470), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO THE LOCAL FIRESTONE DEALER WHERE IT WAS DIAGNOSED WITH STICKING CALIPERS. TWO INDEPENDENT MECHANICS TEST DROVE THE VEHICLE AND DIAGNOSED THAT THE CALIPERS WERE NOT RELEASING WHEN THE BRAKE PEDAL WAS RELEASED. THE CONTACT STATED THAT THE FRONT BRAKE PADS WERE REPLACED FOUR TIMES, THE FRONT ROTORS WERE REPLACED THREE TIMES, AND THE FRONT CALIPERS WERE REPLACED ONCE; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 82,000.

08/31/2017
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG4CR******
Summary

THREE DIFFERENT TIMES, I TOOK MY 2012 DODGE GRAN CARAVAN TO HAVE THE ENGINE CHECK BECAUSE IT STALLS OUT. THIS HAPPENS AT ANY SPEED. EVERY TIME ALL CHECK OUT OK PER THE DODGE REPAIR CENTER. TWICE THE CHECK ENGINE LIGHT WAS ON AT THE TIME OF THE ENGINE STALLING. TWICE NO INDICATION. ENGINE JUST QUIT. IT HAPPENED AGAIN LAST NIGHT (08/30/2017) WHEN MY WIFE WAS COMING HOME ON THE INTERSTATE. SHE WAS IN TRAFFIC AND THE ENGINE JUST QUIT. BIG SAFETY ISSUE. THANK GOD THAT SHE WAS NOT IN AN ACCIDENT. SOME THING IS WRONG WITH MY GRAN CARAVAN. THIS PROBLEM STARTED EARLY THIS YEAR (2017). FIRST TIME TO A DODGE FACILITY WAS ON 05/23/17, NEXT ON 06/05/17 AND ON 07/07/17.

08/30/2017
Components: AIR BAGS
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO STOKES AUTOMOTIVE LOCATED AT 86 PEACH TOWER RD, CLANTON, AL 35045 (205) 351-4382 TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 17V376000 (AIR BAGS) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE CONTACT SPOKE TO A THE SERVICE MANGER WHOM INFORMED HIM THAT THE AIR BAG WARNING LIGHT FAILURE WAS NOT A PART OF THE RECALL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 10/23/17 *BF UPDATED 10/27/17*JS

08/18/2017
Components: ENGINE
Incident Date: 08/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5CR******
Summary

MY ENGINE KEEPS MISFIRING ALL THE CYLINDERS AND I HAVE CHANGED MULTIPLE CYLINDERS. WHILE THE VEHICLE WAS IN MOTION THE LIGHTS ON THE INSIDE ILLUMINATED AND THE VEHICLE STOPPED IN TRAFFIC. THE ENGINE LIGHT CAME ON AND I TOOK IT TO GET THE CODES READ AND IT SAID P301, P302, P303, P304. I HAVE GOT THIS FIXED MULTIPLE TIMES BECAUSE IT KEEPS HAPPENING.

08/16/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 04/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT DISENGAGED THE CRUISE CONTROL WITHOUT HIS FOOT ON THE ACCELERATOR PEDAL, BUT THE VEHICLE CONTINUED TO INCREASE RPMS INDEPENDENTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE DECELERATED. AS SOON AS HE REMOVED HIS FOOT FROM THE BRAKE PEDAL, THE ACCELERATION RECURRED. THE CONTACT PULLED THE VEHICLE OVER AND TURNED IT OFF FOR TEN MINUTES. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. FOUR MONTHS LATER, THE FAILURE RECURRED WITHOUT THE CRUISE CONTROL BEING OPERATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

08/14/2017
Components: ENGINE
Incident Date: 08/11/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH THAT THE VEHICLE MISFIRED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED HE DIAGNOSED THAT THE CYLINDER FAILED. THE CONTACT WAS ABLE TO LOCATE THE EXTENDED WARRANTY ONLINE ON THE CYLINDER COVERED UP TO 150,000 MILES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ADAMS JEEP OF MARYLAND INC, 3485 CHURCHVILLE, ABERDEEN, MD, 21001) WHERE IT WAS DIAGNOSED AND CONFIRMED THAT THE SECOND CYLINDER HAD FAILED AND WAS INCLUDED UNDER THE EXTENDED WARRANTY, ALSO THAT THE CAM SHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND CONFIRMED THE WARRANTY FOR THE SECOND DRIVER CYLINDER HEAD, HOWEVER STATED THAT THE CAM SHAFT WAS NOT COVERED UNDER WARRANTY, AND BY COINCIDENCE THEY BOTH FAILED AT THE SAME TIME, NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. THE VIN WAS UNAVAILABLE.

08/11/2017
Components: POWER TRAIN,ENGINE
Incident Date: 08/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXCR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WOULD RESTART HOWEVER; IT FAILED TO SHIFT GEARS. THE VEHICLE WAS TOWED TO A LOCAL DEALER (BROWN-DAUB INC, 3903 HECKTOWN RD, EASTON, PA, 18045) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE UNDER CASE NUMBER: 32110215 AND DUE TO THE VEHICLE BEING OVER 100,000 MILES IT NO LONGER WAS COVERED BY THE WARRANTY AS A RESULT NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. ADDITIONALLY, THE VEHICLE WAS TAKEN TO THE DEALER A TOTAL OF THREE TIMES DUE TO THE CONTACT EXPERIENCING DIFFICULTIES IN SHIFTING GEARS. THE FAILURE WAS UNABLE TO BE DUPLICATED. IN ADDITION, THE CONTACT MENTIONED IN OCTOBER OF 2015 THE ENGINE HAD TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000.

07/28/2017
Components: UNKNOWN OR OTHER
Incident Date: 07/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG7CR******
Summary

VAN SHUTS OFF WHEN DRIVING. IGNITION CHIP BAD VERY DANGEROUS AND PART WAS RECALLED ON CARAVANS UP TO 2010. SHOULD IT BE EXTENDED TO 2012 VEHICLES

07/17/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6CR******
Summary

THE BATTERY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. SHORTLY AFTERWARDS, THE TRACTION CONTROL, ABS, AND AIR BAG LIGHTS ILLUMINATED AND THE RPMS FLUCTUATED WHILE DRIVING MY KIDS TO SUMMER CAMP OUT OF TOWN. WHEN I ARRIVED TO MY DESTINATION THE CAR WOULD NOT RESTART DUE TO THE BATTERY BEING DEAD.I GOT A JUMP START AND WAS ABLE TO MAKE IT TO A LOCAL STORE TO REPLACE THE BATTERY AT A COST OF $163 AND MAKE IT HOME. THE NEXT DAY I STILL HAVE THE SAME ISSUES.MANY OTHERS HAVE HAD THE SAME PROBLEM AND IT WOULD APPEAR THIS IS A COMMON PROBLEM. I WILL BE MAKING AN APPOINTMENT TO HAVE THE VEHICLE TOWED TO THE DEALER. I AM SURE IT IS THE ALTERNATOR AND I WILL NEED TO REPLACE AS OTHERS HAVE DONE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE IS NOT EVEN PAID FOR YET AND THE FAILURE MILEAGE WAS JUST OVER 52,000. I REALLY HOPE THIS ISSUE WILL BE INVESTIGATED SOON.

07/17/2017
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 06/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2CR******
Summary

MULTIPLE ATTEMPTS TO START, PERHAPS OCCURING MOST OFTEN IN THE MORNING WHEN THE VEHICLE IS COLD. THE PROBLEM GETS WORSE OVER TIME AND EVENTUALLY WON'T START AT ALL. UNEXPLAINED BATTERY DRAINAGE DUE TO A RELAY THAT IS STUCK IN THE CLOSED/ON POSITION. YOU CAN LIKELY HEAR THE FUEL PUMP RUNNING IF LISTENING FROM THE REAR OF THE VEHICLE AFTER IT'S TURNED OFF. BATTERY DRAINAGE MAY STILL OCCUR EVEN AFTER A NEW BATTERY IS INSTALLED. THE VEHICLE STALLS WHILE DRIVING AND YOU COAST TO A STOP. THE VEHICLE WON'T START AND APPEARS TO BE OUT OF GAS

07/08/2017
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3CR******
Summary

WHEN THE VEHICLE IS IN DRIVE BUT IS STATIONARY, EVERYTHING WILL TURN OFF. THE ELECTRICAL SYSTEM GOES DOWN AND THE ENGINE SHUTS OFF. AFTER A BRIEF MOMENT (APPROXIMATELY ONE TO TWO SECONDS), THE ELECTRICAL SYSTEM WILL COME BACK UP AND ALL ELECTRONIC COMPONENTS COME BACK ON, BUT THE CLOCK ON THE RADIO IS RESET TO 12:00. AT THIS POINT, WE CAN PUT THE VEHICLE IN PARK AND RESTART IT. THIS HAS OCCURRED SEVERAL TIMES IN THE PAST SEVERAL WEEKS. THE MOST RECENT OCCURRENCE WAS 2017.07.07 AND IT DID IT TWICE WITHIN FIFTEEN MINUTES. WE DO NOT KNOW FOR SURE WHAT IS CAUSING THIS TO OCCUR, BUT IT SEEMS TO BE CONNECTED TO THE MAIN COMPUTER AND/OR THE ANTI-THEFT SYSTEM, AS THIS IS A COMPLETE SYSTEM SHUTDOWN.

06/27/2017
Components: UNKNOWN OR OTHER
Incident Date: 06/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

BOTH BACK SLIDING DOORS WANT TO CLOSE AUTOMATICALLY AFTER OPENING ALL THE WAY. THEY WON'T ALWAYS STAY OPEN WHEN A PERSON TRIES TO ENTER THE VEHICLE. I HAVE A HANDICAPPED DAUGHTER AND THIS IS VERY DANGEROUS FOR HER. HAPPENS WHEN VEHICLE IS STATIONARY. HAPPENS ABOUT EVERYTIME YOU OPEN DOOR

06/13/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXCR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD WITH DIFFICULTY AND WAS ABLE TO RESTART THE VEHICLE. THE DEALER (NORTHWEST HILLS CHRYSLER JEEP DODGE RAM, 2033 E MAIN ST, TORRINGTON, CT 06790, (860) 482-0700) AND MANUFACTURER INDICATED THAT THERE WAS NO MANUFACTURER RECALL AND SERVICE CAMPAIGN TO DIAGNOSE AND REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

05/15/2017
Components: ELECTRICAL SYSTEM
Incident Date: 12/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0CR******
Summary

VEHICLE HAS ISSUES STARTING. AT FIRST I THOUGHT IT WAS AN INTERMITTENT ELECTRICAL PROBLEM BUT THEN MY VEHICLE STALLED ON THE FREEWAY. I TOOK IT IN TO BE SERVICED IN DECEMBER 2016 AND THEY COULD NOT DUPLICATE THE PROBLEM AND CONCLUDED THAT NOTHING WAS WRONG WITH THE VEHICLE. SINCE DECEMBER THE VEHICLE HAS STALLED WHILE DRIVING ON THE FREEWAY CLOSE TO10 TIMES. AFTER MUCH RESEARCH AND READING OTHER PEOPLE'S STORIES IT SEEMS THIS IS AN ONGOING ISSUE WITH A DEFECTIVE TIPM. THERE WAS A RECALL ON DODGE CARAVANS MADE BETWEEN 2008-2011. THIS DEFECT IS CLEARLY PRESENT IN OTHER YEARS AND MODELS AND I FIND THIS ALARMING THAT DODGE/CHRYSLER HAS DONE NOTHING. THIS IS A HUGE SAFETY CONCERN AND AS A MOM TO 3 YOUNG CHILDREN, DRIVING A DEFECTIVE, UNRELIABLE AND UNSAFE CAR IS UNACCEPTABLE.

05/03/2017
Components: VISIBILITY/WIPER
Incident Date: 04/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3CR******
Summary

THE REAR WIPER OF MY 2012 DODGE GRAND CARAVAN RANDOMALLY STOPPED WORKING. AFTER BEING CHARGED $140 LABOR FEE TO TRACK DOWN THE ISSUE, THE DEALERSHIP TOLD ME THE TIPM IS DEFECTIVE AND NOT POWERING THE WIPER. IT WILL CODE $1300 TO REPLACE THIS UNIT, WHICH IS CONVENIENTLY NOT COVERED UNDER WARRANTY OR EXTENDED WARRANTY.

04/28/2017
Components: ENGINE
Incident Date: 04/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1CR******
Summary

THE TEMPERATURE GAUGE ON MY VAN WOULD FLUCTUATE BETWEEN NORMAL AND HOT WHILE DRIVING ANYWHERE AND AT ANY SPEED. THE COURTESY DODGE DEALER IN CONYERS, GA SAID THERE WAS NO PROBLEM WITH THE COOLING SYSTEM, JUST SOME AIR THAT NEEDED TO BE REMOVED. A FEW DAYS LATER THE SAME PROBLEM OCCURRED. THIS TIME THE DEALER SAID IT WAS A BAD HEAD GASKET ON THE RIGHT SIDE OF THE ENGINE. I HAD TO HAVE BOTH LEFT AND RIGHT SIDE HEAD GASKETS REPLACED AT AN INDEPENDENT AUTO REPAIR SHOP FOR $1500!. THE MECHANIC SAID HE SEES THIS TROUBLE ALL THE TIME WITH THE 3.6L PENTASTAR ENGINE I HAVE. HE SAID THERE SHOULD BE A RECALL ON THE PROBLEM. THERE ARE ONLY 111,000 MILES ON THE ENGINE AND ITS ONLY FIVE YEARS OLD!

04/26/2017
Components: STRUCTURE
Incident Date: 10/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG3CR******
Summary

WHILE DRIVING, THE BACK DOOR JUST POPPED UP. EACH TIME, I WAS ACCELERATING FROM A COMPLETE STOP, AFTER A LEFT TURN. THE SPEED WOULD HAVE BEEN BETWEEN 20 & 30 MPH. THE DOOR HAD BEEN LOCKED. THERE HAD NOT BEEN ANY "IDIOT" LIGHTS ON TO INDICATE ANY DOORS BEING AJAR. OF THE THREE TIMES IT HAS HAPPENED, ANOTHER ADULT WAS WITNESS THE FIRST TIME, I WAS ALONE THE OTHER TWO TIMES. I NO LONGER TRUST IT TO STAY CLOSED, SO I KEEP IT TIED DOWN JUST IN CASE. SHOULD I GO AHEAD AND SEEK REPAIR AS IT SHOULD BE UNDER WARRANTY. OR WAIT TO SEE IF IT IS MORE THAN JUST A BAD LATCH CONNECTION IN THE LATCH? THIS STARTED IN OCT. OF 2016 AND IS ON GOING.

04/24/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG7CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING, THE CONTACT NOTICED A STRONG ODOR OF FUEL EMITTING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE FUEL LINE WAS CORRODED AND CAUSING A LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

04/21/2017
Components: VISIBILITY/WIPER
Incident Date: 04/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT BOTH THE FRONT DRIVER'S AND PASSENGER'S SIDE WINDOW GLASSES OPENED AUTOMATICALLY WITHOUT WARNING. THE WINDOWS FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WINDOW REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE. UPDATED 06/01/17*LJ THE CONTACT IS QORRIED ABOUT THIS FAILURE DUE TO SMALL CHILDREN AND WHEN THE CAR IS IN MOTION.*AS

03/03/2017
Components: ELECTRICAL SYSTEM
Incident Date: 03/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2CR******
Summary

WIPERS NOT SHUTTING OFF EVEN WITH VEHICLE COMPLETELY OFF AND KEY OUT. WIPER COLUMN SWITCH AND WIPER MOTOR REPLACED AND STILL DOING SAME THING. TROUBLESHOT TO TIPM BAD AND WILL NEED TO BE REPLACED. QUOTED $1200 - $1400 TO REPLACE. WE HAVE 5 CHILDREN AND THIS IS OUR ONLY FAMILY VEHICLE AND DO NOT HAVE ACCESS TO THAT KIND OF CASH.

02/28/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 02/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3CR******
Summary

WHILE DRIVING OR STATIONARY I WILL LOSE ALL RECEPTION ON MY RADIO (AM/FM) AND JUST GET STATIC. THE CD PLAYER WILL CONTINUE TO WORK. THE ANTENNA CONNECTION IS SOLID. WHILE THIS IS HAPPENING, I WILL ALSO GET FLASHING ON MY DASH OF THE HAZARDS AND THE MOTOR OF THE HEATER WILL GIVE OFF A GRINDING NOISE. I CAN TURN ALL THE EQUIPMENT OFF AND THE CAR WILL CONTINUE TO RUN. THE RADIO EVENTUALLY COMES BACK AND NO OTHER NOISES OCCUR. THIS HAS BEEN OCCURRING FOR THE LAST YEAR.

02/27/2017
Components: SEAT BELTS
Incident Date: 02/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4JDGAG0CR******
Summary

I BOUGHT THIS USED AND THERE ARE ONLY SHOULDER SEATBELTS IN THE DRIVER AND PASSENGER FRONT. ALL THE OTHER SEATS HAVE ONLY LAP BELTS. I CANNOT SAFELY STRAP IN MY DAUGHTER IN HER BOOSTER SEAT. I ASKED DODGE AND THEY CAN'T TELL IF IT WAS SUPPOSED TO COME WITH HARNESS BELTS. THE USED CAR DEALERSHIP DOESN'T EITHER. I THOUGHT IT WAS MANDATORY SO I DIDN'T CHECK THIS WHEN I BOUGHT IT.

02/23/2017
Components: SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 04/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXCR******
Summary

VEHICLE HAS EXTREME VIBRATION PROBLEM OCCURRING AT APPROXIMATELY 40 AND 80MPH THIS EVENTUALLY CAUSED IT TO STOP RUNNING. VEHICLE WAS TOWED TO A SERVICE CENTER WHERE NO PROBLEM COULD BE FOUND. HOWEVER, TRANSMISSION FLUID WAS ADDED AND TRANSAXLE OIL FILTER WAS CHANGED. PROBLEM NOT RESOLVED. EIGHT MONTHS LATER ENGINE MOUNTS NEEDED REPLACED DUE TO SHIFT IN ENGINE/TRANSMISSION BY 6 IN. PROBLEM NOT RESOLVED. TWO WEEKS LATER TRANSMISSION FILTER CHANGED, FLUID AND DR TRANNY ADDED. PROBLEM NOT RESOLVED. VIBRATION STOPS WHEN GAS IS NO LONGER APPLIED HOWEVER RETURNS AT APPROXIMATELY 30-45MPH. PROBLEM HAS BEEN NOTICEABLE FOR OVER 2 YEARS.

02/03/2017
Components: ENGINE
Incident Date: 01/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8CR******
Summary

CAR SHUTS OFF WHILE DRIVING EVERYTHING GOES OFF LIGHTS RADIO ENGINE STEERING WHEEL LOCKS IT'S HAPPENED SEVERAL TIMES VERY SCARY. *TR

01/31/2017
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG7CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF AND, IN SOME INSTANCES, THE VEHICLE WOULD NOT IMMEDIATELY START WHEN THE IGNITION KEY WAS TURNED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.

01/29/2017
Components: WHEELS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6CR******
Summary

4 NEW TIRES INSTALLED AFTER 39,852 MILES IS UNACCEPTABLE

01/29/2017
Components: STRUCTURE
Incident Date: 07/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 2CR4RDGBG6C******
Summary

GAP BETWEEN DOORS LARGER THAN THEY SHOULD BE. THE DEALER WOULD NOT EXCHANGE THE VEHICLE AND ATTEMPTED TO ADJUST THE RT AND LT FRONT DRIVER AND SIDE DOORS. GAP STILL A BIT LARGER THAN OTHER VEHICLE ON THE LOT RETURN MULTIPLE TIMES TO TRY AND GET THIS FIXED OR VEHICLE REPLACED MILES 934, 1285 AND 1457

01/29/2017
Components: ENGINE
Incident Date: 03/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6CR******
Summary

HIGH PITCH NOISE FROM ENGINE AND DEALER FOUND NO ISSUES .THE SOUND PERIODICALLY RETURNS TO DURING COLD WEATHER DAYS CURRENTLY UNTIL THE CAR IS WARMED. I HAVE HAD THE TENSION BELT ADJUSTED BUT STILL THE SOUND RETURNS

01/29/2017
Components: SERVICE BRAKES
Incident Date: 05/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6CR******
Summary

THE REAR BRAKES BURNING CAUSE BY THE CALIPERS HANGING UP. DEALER REPLACED LEFT REAR DISC BRAKE CALIPER ASSEMBLY AND INSTALLED 2 NEW CALIPERS AND ADAPTERS AND PADS ONLY BECAUSE I WAS ON VACATION OUT OF STATE WHEN THE PROBLEM STARTED PRIOR TO 17000 MILES . CHARGED 100 DOLLAR DEDUCTABLE

01/29/2017
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6CR******
Summary

REAR EVAPORATOR LEAKING FIRST REPORTED SOME ISSUE WITH AC @ 1285 MILES WHEN I HAD NO AC IN 2012 AND AGAIN IN 2015 SO THEY RECHARGED THE SYSTEM AND IT LASTED UNTIL 2016. I WENT ON VACATION THE NEXT WEEK AND THE EVAPORATED WAS MAKING LOUD NOISES. THE DEALER ASSURED ME I WOULD NOT END UP STRANDED IN FLORIDA AND THE WOULD REPAIR IT AGAIN UPON MY RETURN FROM VACATION WHICH THE DID ALL TOLD I STILL HAD TO PAY A 100 DOLLAR DEDUCTIBLE. ALSO HAD TO HAVE THE WEATHER STRIP REPLACED ON REAR DOOR AND SIDE SLIDING DOOR.

01/29/2017
Components: STRUCTURE
Incident Date: 04/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6CR******
Summary

REAR AND SIDE SLIDING DOOR WEATHER STRIPPING NEEDED REPLACED

01/26/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6CR******
Summary

VEHICLE SHUTS OFF DURING DRIVING. DODGE DID I NEED A WHOLE NEW IGNITION SETUP. OTHER 2012 DODGE CARAVANS HAVE THIS AS A RECALL. VEHICLE ALSO WON'T SWITCH GEARS AND RPMS GO UP TO 6000 AT TIMES. *TR

01/18/2017
Components: SERVICE BRAKES
Incident Date: 01/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG0CR******
Summary

AFTER ATTEMPTING TO COME TO A STOP, MY BRAKES STARTED TO SCREECH A LITTLE. WITHIN DAYS, IT WAS A NON-STOP GRINDING. ON MY WAY TO TAKE IT TO THE GARAGE FOR BRAKE INSPECTION, SOMETHING FELL OFF OF THE VAN. THE REPAIRMEN TOLD ME THAT IT WAS A CALIPER ISSUE AND THEY COULD NOT EVEN LET ME DRIVE OFF THE LOT WITHOUT GETTING IT REPAIRED BECAUSE IT WOULD BE THAT DANGEROUS. $774.00 LATER, I HAD TO HAVE CALIPERS, BRAKE PADS AND ROTORS REPLACED.

01/03/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG6CR******
Summary

MY 2012 DODGE GRAND CARAVAN SHOWED A CHECK ENGINE LIGHT AT 67,000. I CHECKED THE CODE TO FND OUT P0303 IS A ENGINE MISFIRE. COULD BE IGNITION, PLUG, OR VALVE-CYLINDER COMPRESSION. I HAD THE ENGINE SERVICED AND THE LIGHT GOES OUT. THE NEXT DAY THE LIGHT COMES BACK ON. I RETURN THE VEHICLE FOR SERVICE TO INVESTIGATE THE CHECK ENGINE LIGHT. FURTHER INVESTIGATION REVEALS THERE IS A BAD COMPRESSION ON CYLINDER 03. I TAKE THE VEHICLE TO DODGE AND THEY COULD HAVE TOLD ME UP FRONT THAT THE RIGHT CYLINDER HEAD IS NOT COVERED UNDER THE EXTENDED WARRANTY FROM CHRYSLER. THEY TAKE MY CAR INTO SERVICE AND FIND A LEAK ON CYLINDER 04 ALSO. THEY GONG TO REPLACE THE LEFT CYLINDER HEAD BUT NOT THE RIGHT CYLINDER HEAD WITH THE SAME IDENTICAL PROBLEM. I AM LOOKING AT $3500.00 IF I CHOOSE TO REPLACE THE RIGHT CYLINDER HEAD. THIS EXTENDED WARRANTY SHOULD COVER THE DEFECT NO MATTER WHICH CYLINDER HEAD IS DEFECTED. MY WIFE LOVES THE CAR. SHE WANTS ANOTHER ONE. I TOLD HER THAT BECAUSE OF THIS ISSUE WE WOULD BE RIGHT BACK HERE IN 4 YEARS WITH ANOTHER 3.6L V6 PENTASTAR ENGINE. I AM TORN. DO I TRADE THE ISSUE BACK TO DODGE AND GET A 4.0L V6 PENTSTAR. I HAVE ALMOST PAID IT OFF. THIS SUX GREAT TIMES FLUSHED DOWN THE DRAIN BECAUSE OF A ENGINE DEFECT. I LOVE IT BUT I HAVE LEAVE IT. TOYOTA HERE I COME.

12/22/2016
Components: STRUCTURE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

I HAVE CONTINUOUS PROBLEMS OUT OF THIS VEHICLE, SENSORS, AND THE VEHICLE DOWN SHIFTS REGULAR ON A STRAIT WAY, AND UP SLIGHT HILLS, LOSES SPEED ,EXTREME LOSS OF FUEL MILEAGE

12/13/2016
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 12/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1CR******
Summary

STARTING SEPTEMBER 2016 WE NOTICED OUR LIGHTS WOULD GO ON FOR NO REASON AND OUR DOORS WOULD OPEN ON ITS OWN. WE INITIALLY CHALKED IT UP TO OUR KEY BEING FAULTY AND REPLACED THE BATTERIES, BUT EVERY SO OFTEN IT KEPT HAPPENING. IN OCTOBER OUR BATTERY DIED, WE FIGURED THE LAST TIME WE CHANGED IT WAS WHEN WE ORIGINALLY GOT THE VAN SO MAYBE IT WAS JUST TIME AND REPLACED IT. THEN IN NOVEMBER OUR CAR WOULD NOT START RIGHT AWAY. IT STARTED WITH HAVE TO CRANK ABOUT 2 TIMES. ESPECIALLY IN THE MORNING AFTER IT SAT UNUSED FOR A COUPLE HOURS, BUT THEN THROUGHOUT THE DAY IT WAS FINE. SOON THOUGH IT TOOK 5 TIMES BEFORE IT WOULD START SO WE TOOK IT INTO TO OUR MECHANIC TO SEE IF THERE WAS AN ISSUE. NOTHING REGISTERED ON THE COMPUTER, WE FIGURED MAYBE OUR FUEL LINES WERE CLOGGED AND WE DID A FLUSH. IT FIXED THE STARTING PROBLEM FOR ABOUT A WEEK AND THEN IT HAPPENED AGAIN. WE COULD HEAR OUR CAR CRANKING, BUT IT WOULD NOT START AND WE WOULD HAVE TO CRANK IT A COUPLE TIMES. THEN WHILE DRIVING OUR CAR JUST STOPPED. EVERYTHING SHUT DOWN, MIND YOU WHILE DRIVING DOWNHILL AT ABOUT 45 MPH. THE WHEEL LOCKED AND LUCKILY MY HUSBAND WAS DRIVING, HE WAS ABLE TO GET TO THE SIDE. WE TOWED OUR CAR TO THE MECHANIC WHO SAID NOW THE COMPUTER IS SAYING THE FUEL PUMP IS BAD. SO WE CHANGED THAT. OUR VAN WORKED PERFECTLY...FOR ONE DAY. THE NEXT MORNING IT WOULD CRANK, BUT NOT START. AFTER TOWING TO THE DEALERSHIP THEY STATED THE NEXT APPOINTMENT WAS IN JANUARY 2017 AND OUR VAN WOULD BE ON STANDBY. WE ARE FORTUNATE WE DID NOT HAVE TO WAIT THAT LONG TO HAVE THEM LOOK AT IT, BUT NOW THEY STATED WE NEEDED TO REPLACE THE BATTERY...AGAIN! THE PROBLEM WAS OUR TIPM. IT BASICALLY FRIED OUR BRAND NEW BATTERY. TOTAL COST FOR REPLACING JUST THE TIPM $1200!!!! THAT IS NOT INCLUDING $140 FOR DIAGNOSTICS AND $140 FOR A NEW BATTERY. HOW CAN THIS HAPPEN TO A CAR THAT IS ONLY 4 YEARS OLD? *TR

12/07/2016
Components: ENGINE
Incident Date: 12/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6CR******
Summary

THE VEHICLE JUST STALLS WHILE DRIVING. THIS WAS THE CASE YESTERDAY AND TODAY. I HAVE TO PUT IT BACK ON PARK IN ORDER TO RE-START THE ENGINE. THE LATEST INSTANCES ARE NOT THE FIRST TIME WE EXPERIENCED THIS PROBLEM. MY WIFE REPORTED IT AT LEAST A COUPLE OF TIMES. THE DEALERSHIP ONCE TOLD ME THAT WAS PROBABLY CAUSED BY THE WEIGHT OF THE KEY RING AND WITH OTHER THINGS ATTACHED TO IT. SINCE THEN, I MAKE SURE TO DRIVE WITH ONLY THE DODGE KEY ON THE IGNITION, TAKING DOWN ALL EVERYTHING ELSE FROM THE KEY RING. *TR

11/03/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/27/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 2C4RDGDG2CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE CONTACT SMELLED SMOKE AND NOTICED FLAMES EMANATING FROM THE VEHICLE DOOR. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CAUSE OF THE FIRE WAS UNDETERMINED. THE VEHICLE WAS NOT DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

11/02/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/27/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 2C4RDGDG2CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING AT LOW SPEEDS THE VEHICLE CAUGHT FIRE. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED TO A LOCAL DEALER. THE CONTACT CALLED 911 WHEN THE VEHICLE BURST INTO FLAMES. THE BATTERY WAS DISCONNECTED ON THE SCENE. THE VEHICLE WAS TAKEN TO A LOCAL BODY SHOP THE FOLLOWING DAY, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,000. UPDATED 05/10/17*LJ CAR WAS TAKEN TO A SERVICE SHOP AND THE MECHANIC WAS CONVINCED THERE WAS DIRECT CORRELATION BETWEEN THE RECALL AND DOOR FIRE. UPDATED 9/5/18*JB

10/19/2016
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4CR******
Summary

SUSPECTED TIPM FAILURE CAUSING MULTIPLE ELECTRICAL ISSUES. 1. 9/1/16 FUEL PUMP DIED THEREBY IMMOBILIZING VEHICLE. VERY UNUSUAL FOR A CAR WITH LESS THAN 60K MILES AND NOT YET 5 YRS OLD. REPLACED AT DEALERSHIP, NO REIMBURSEMENT FROM CHRYSLER CORP, TOTAL OUT OF POCKET COST $826. 2. 10/1/16 MULTIPLE ELECTRICAL ISSUES OCCURRED SIMULTANEOUSLY A) POWER DOOR LOCKS NO LONGER FUNCTION. THEREFORE OVER 20MPH SELF LOCKING DOORS NOT FUNCTIONAL. B) FUEL GAUGE READS COMPLETELY EMPTY BUT TANK IS DEFINITELY FULL. C) PARKING BRAKE LIGHT IS CONSTANTLY ILLUMINATED ALTHOUGH NOT APPLIED. D) INTERIOR DOME LIGHTS WORKING INTERMITTENTLY. E) SERVICE ENGINE SOON INDICATOR LIGHT ON. FOR ITEMS #1 & #2 VEHICLE WAS STATIONARY BOTH TIMES. CURRENTLY NOT BEING DRIVEN UNTIL FURTHER REPAIR RESEARCH IS DONE AS ELECTRICAL ISSUES OF THIS NATURE CREATE AN UNSAFE DRIVING ENVIRONMENT. *TR

10/19/2016
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 09/21/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 2C4RDGDG2CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THE DRIVER'S SIDE DOOR CAUGHT FIRE. THE CONTACT SMELLED SMOKE COMING FROM THE DRIVER'S SIDE DOOR. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 82,000.

10/17/2016
Components: SERVICE BRAKES
Incident Date: 04/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, COMING TO A STOP, OR ACCELERATING FROM A STOP, THE BRAKES SEIZED. THE FRONT BRAKES MADE AN ABNORMAL NOISE AND THE BRAKE WARNING INDICATOR ILLUMINATED, AND WOULD NOT TURN OFF UNTIL THE VEHICLE WAS OFF FOR A WHILE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

09/24/2016
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

MY DAUGHTER MADE AN ATTEMPT TO START THE VEHICLE, ONE NIGHT AFTER COMMUNITY THEATER REHEARSAL, TO DRIVE HOME AND FOUND THE VEHICLE WOULD NOT START AND SHE HEARD RANDOM RELAYS CHATTERING THROUGHOUT THE VEHICLE, HAD THE WINDSHIELD WIPERS MOVE, THE INSTRUMENT PANEL LIGHTS FLICKERED ON/OFF ALONG WITH DISPLAYING ERROR CODES OF: "NO FUSE" AND "NO BUS". THE FUEL PUMP COULD BE HEARD RUNNING, EVEN WITH THE KEY OFF AND SHE SAID THE VAN ACTED LIKE IT WAS POSSESSED. BASED ON ONLINE INFORMATION, I REPLACED THE CRANKSHAFT POSITION SENSOR, WHICH WAS LISTED AS A TOP CULPRIT IN THE PROBLEM AND THAT SOLVED NOTHING. FURTHER RESEARCH INDICATED THE TIPM UNIT IS MOST LIKELY THE CAUSE AND WE FOUND THAT HER MAKE/MODEL OF VEHICLE IS PART OF A LAWSUIT FOR THIS PROBLEM.

09/23/2016
Components: SERVICE BRAKES
Incident Date: 12/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3CR******
Summary

WE HAVE REPLACED THE ROTATORS AND PADS OUT OF POCKET 4 TIMES ON THIS VEHICLE. ANOTHER TWO WERE REPLACED IN WARRANTY BEFORE 36,000MILE. THE FIRST REPAIR MADE OUT SIDE OF WARRANTY WAS AT 37,000MILES. THE CALIPERS HAVE BEEN REPLACED ON THE VEHICLE BECAUSE THE BRAKES CLENCH DOWN AND WON'T RELEASE. WE HAVE REPLACE THE HOSES, CALIPERS, ROTATORS, PADS AND BLEED THE SYSTEM FOR ALL WHEELS IN THE PAST 6 MONTHS. THE BRAKES ARE CURRENTLY CLENCHED DOWN AND WON'T COME UP. THE MECHANIC NOW HAS TO GO INTO THE VEHICLE TO FIND WHAT EXACTLY IS WRONG. BECAUSE HE HAS LOOKED AT THE WHOLE BRAKE SYSTEM AND CAN'T FIND WHAT IS WRONG. FIRST DATE OF OCCURRENCE IS 12-2013 FOR OUT OF WARRANTY REPAIR ON A 2012 DODGE GRAND CARAVAN

09/19/2016
Components: ENGINE
Incident Date: 09/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE TEMPERATURE GAUGE SHOWED THAT THE VEHICLE WAS VERY HOT. IN ADDITION, THE ELECTRONIC THROTTLE CONTROL INDICATOR ILLUMINATED. AFTER PULLING THE VEHICLE OVER TO THE SIDE OF THE ROAD AND ALLOWING IT TO COOL DOWN, THE CONTACT CHECKED THE COOLANT AND NOTICED A SLUDGE LIKE SUBSTANCE INSTEAD OF COOLANT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.

09/15/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2CR******
Summary

MY VAN SUDDENLY SHUT-DOWN AT HIGHWAY SPEED (70 MPH) WITH CRUISE CONTROL ENGAGED DUE TO ALTERNATOR FAILURE WHICH PLACED MY WIFE, MYSELF AND OTHERS ON THE HIGHWAY IN EXTREME DANGER OF COLLISION. LUCKILY WE WERE IN RIGHT LANE AND WERE ABLE TO COAST ONTO THE SHOULDER. THE ENGINE WOULD NOT RESTART (NOTHING - NO SOUNDS, ONLY BRIGHT WHITEOUT OF DASHBOARD) - TOW WAS REQUIRED. SUDDEN SEQUENCE OF EVENTS - CHARGING SYSTEM LIGHT ILLUMINATED SHORTLY FOLLOWED BY ABS LIGHT, ELECTRONIC STABILITY CONTROL LIGHT, CRUISE CONTROL WOULD NOT DISENGAGE, ENGINE UNCONTROLLABLY ACCELERATED / DECELERATED LEADING TO ENGINE SHUTTING DOWN AND DASHBOARD GOING TO TOTAL BRIGHT WHITEOUT. THIS ALTERNATOR FAILURE IS IDENTICAL TO NHTSA CAMPAIGN #14V634000 / FCA RECALL #P60. MY GRAND CARAVAN HAS UNDER 39,000 MILES - 3.6 LITER ENGINE / 160 AMP ALTERNATOR SAME AS RECALL FOR OTHER DODGE MODELS BUILT IN SAME YEAR AS MY GRAND CARAVAN. REPAIRS MADE FOLLOWING DAY (9/6/16) AT TYSON CHRYSLER DODGE JEEP / SHOREWOOD, IL - ALTERNATOR FAILURE, REMOVED AND REPLACED ALTERNATOR.

09/01/2016
Components: POWER TRAIN
Incident Date: 08/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG0CR******
Summary

AS I WAS DRIVING HOME ON WEDNESDAY, AUGUST 24, 2016 AT APPROXIMATELY 4:45 PM. AS I WAS DRIVING SOUTH ON FAIRVIEW IN DOWNERS GROVE, IL MY VEHICLE STARTED TO JERK AND AT ONE POINT, I THOUGHT SOMEONE HIT THE TRUNK. I BEGAN TO WORRY AS THERE WAS A LOT OF CARS IN FRONT AND NEXT TO ME. THE VEHICLE'S RPM STARTED TO GO CRAZY AND THEN AS I PRESSED THE GAS THE CAR WAS NOT MOVING, IT WAS EXTREMELY DIFFICULT FOR ME AS I WAS ALONE. I THEN PUT MY HAZARDS ON BECAUSE I HAD TO TRY TO GET TO A SAFE PLACE. AFTER ABOUT 30 MINUTES, I MANAGED TO MOVE MY CAR INTO THE PARKING LOT OF A CVS BUT NOT BEFORE IT SHUT OFF ON ME. I HAD TO WAIT FOR 1 HOUR BEFORE THE TOW TRUCK CAME AND HE TOOK ME TO THE JACK PHELAN DEALERSHIP IN COUNTRYSIDE, IL. MY CAR HAS BEEN THERE SINCE THEN. I HAVE A RENTAL FOR 7 DAYS BUT AFTER THAT I HAVE NO CAR. I JUST WANT TO KNOW WHAT CHRYSLER CAN DO FOR ME AS I AM NOT ABLE TO HAVE MY CAR BECAUSE OF THE FAULTY TRANSMISSION. THE DEALERSHIP COMMUNICATED TO US THAT THIS TRANSMISSION SHOULD HAVE BEEN RECALLED AND THEY WILL DO WHAT THEY CAN TO REMOVE THEM FROM THE SHELVES. AT THIS MOMENT, I HAVE NO DOCUMENTATION BUT THE DEALERSHIP CAN BE CONTACTED, JACK PHELAN DODGE, 5859 S. LAGRANGE ROAD, COUNTRYSIDE, IL 60525 (708) 352-5300. I WOULD LIKE SOMEONE TO CONTACT ME AND I WILL DEFINITELY BE CONTACTING CHRYSLER CORPORATION TO SEE IF THERE IS ANYTHING THEY CAN DO FOR ME.

08/27/2016
Components: POWER TRAIN
Incident Date: 08/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2CR******
Summary

I HAD BEEN HAVING PROBLEMS WITH THE KEYLESS ENTRY NOT ALLOWING ME TO UNLOCK THE VEHICLE MULTIPLE TIMES. THEN ON A FEW OCCASIONS THE VEHICLE WOULDN'T START AND ALL THE LIGHTS WOULD FLASH ON THE DASHBOARD. THERE WAS NOTHING WRONG WITH THE BATTERY BECAUSE I REPLACED THAT SEVERAL TIMES IN THE FIRST MONTHS OF FINANCING THE VEHICLE. THE LAST INCIDENT WHEN IT STOPPED WORKING I WAS DRIVING AND THE VEHICLE BEGAN TO SLOW DOWN ON ITS OWN, ALL THE LIGHTS ON THE DASHBOARD FLASHED, THE VEHICLE POWERED OFF, I COULDN'T SWITCH THE GEARS, THE BRAKES LOCKED, AND THE STEERING WHEEL LOCKED AS WELL. LUCKILY, THIS DIDN'T CAUSE AN ACCIDENT BUT THE VEHICLE DID STOP. I HAD IT TOWED TO THE DEALER WHO INFORMED ME THAT THE KEY FOB AND POWERTRAIN CONTROL MODULE WAS NOT WORKING. I LOOKED IT AND APPARENTLY THIS HAS ALREADY BEEN REPAIRED IN JAN 2013 BEFORE I FINANCED THE CAR AND THE VEHICLE MUST HAVE STILL BEEN HAVING ISSUES BECAUSE I HAVE HAD CONTINUAL PROBLEMS WITH IT.

08/26/2016
Components: ENGINE
Incident Date: 08/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1CR******
Summary

VERY LOUD TICKING NOISE FROM ENGINE CYLINDER HEADS, CAUSING ENGINE HESITATION AND MISFIRE. FORTUNATELY I HAVE NOT GOTTEN STOCK ON THE ROAD BUTBI FEEL IS ABOUT TO HAPPEND.

08/25/2016
Components: ENGINE
Incident Date: 08/25/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 2C4RDGCG5CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THE ENGINE BLOCK (CONNECTION ROD) FRACTURED. THE CONTACT WAS NOTIFIED BY BYSTANDERS THAT SMOKE WAS COMING FROM THE TAILPIPE OF THE VEHICLE. THE CONTACT PULLED TO THE SIDE OF THE ROAD TO IMMEDIATELY CHECK THE VEHICLE. THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD, UNDERNEATH THE VEHICLE, AND FROM THE EXHAUST PIPE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 47,249.

07/30/2016
Components: SERVICE BRAKES
Incident Date: 06/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG9CR******
Summary

ON JUNE 30TH, 2016 MY FAMILY AND I WERE DRIVING NORTHBOUND ON I-91 IN MASSACHUSETTS BETWEEN EXITS 14 AND 15. THE REAR BRAKES BEGAN TO MAKE A NOISE WHILE DRIVING AT SPEED (~65 MPH) AND NOT DEPRESSING THE BRAKE PEDAL. MINUTES LATER A THUMP WAS HEARD SIMILAR TO WHEN AN OBJECT OR ROADKILL IS RUN OVER. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT WENT TO THE FLOOR. I COULD SEE SMOKE COMING FROM THE REAR PASSENGER WHEEL. WE LATER FOUND OUT THAT ONE BRAKE PAD HAD BROKEN THROUGH/BEEN THROWN FROM THE REAR PASSENGER WHEEL, AND BRAKE FLUID WAS POURING OUT FROM THAT BRAKE ASSEMBLY. WE EXITED THE HIGHWAY AT EXIT 15 AND DROVE SMALL LOW-TRAFFIC ROADS HOME. DODGE WAS CONTACTED BUT REFUSED TO ASSIST IN TOWING THE VEHICLE TO A DEALER FOR ASSESSMENT. WE REPLACED THE BRAKES, CALIPERS, AND ROTORS IN OUR DRIVEWAY. ATTACHED PHOTOS SHOW THE BRAKE ASSEMBLY BEFORE IT WAS REMOVED FROM THE VEHICLE FOR REPLACEMENT. THE CAR WAS THREE YEARS AND 10 MONTHS OLD, WITH ~48,660 MILES, AND ON ITS SECOND PAIR OF REAR BRAKE PADS. THIS IS AT LEAST THE 21ST COMPLAINT ON NHTSA ABOUT THE SAME COMPONENT (REAR BRAKE PADS ON 2012 GRAND CARAVAN WEARING TOO QUICKLY). DODGE REFUSED ASSISTANCE BOTH AT THE TIME OF THE INCIDENT AND AFTER I FOLLOWED UP WITH OUR DEALER, WITH NO REASON GIVEN FOR THE REFUSAL. (CASE #29615622) GIVEN THE MANY OFFICIAL AND HUNDREDS OF UNOFFICIAL COMPLAINTS ABOUT THE 2012 DODGE GRAND CARAVAN REAR BRAKES, I HOPE THE NHTSA WILL INVESTIGATE FURTHER AND PRESSURE DODGE TO REPAIR OR REPLACE THIS PART. THANK YOU.

07/05/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG7CR******
Summary

BOUGHT THIS VAN USED IN JANUARY 2016. WE HAD IT TOWED TO THE SHOP WITHIN A WEEK OF PURCHASING. THE DASH LIGHTS AND HEADLIGHTS WERE FLICKERING WHILE DRIVING. WHEN BRAKING THE INSTRUMENT PANEL, RADIO/NAVIGATION SYSTEM AND DVD PLAYER WOULD SHUT DOWN AND RESTART ITSELF. THEY EVENTUALLY SAID THERE WAS A SHORT IN THE TRANSMISSION CAUSING THE VEHICLE TO BECOME STUCK IN 4TH GEAR. IT WAS FINE FOR A MONTH OR SO, BUT STARTED DOING THE SAME THINGS AGAIN. THIS TIME THE ALTERNATOR WAS REPLACED. AGAIN IT WAS FINE FOR A SHORT TIME. WE LET THE PROBLEM CONTINUE WITHOUT TAKING IT TO THE SHOP UNTIL IT STARTED DYING. AT FIRST IT WAS ONLY DYING WHEN STOPPED AT A TRAFFIC LIGHT OR STOP SIGN. ONCE I WAS NOT ABLE TO IMMEDIATELY RESTART. THEN IT STARTED DYING WHILE DRIVING DOWN THE ROAD. BOTH TIMES WERE INSTANCES OF DECELERATION. THE DEALERSHIP SAID IT WAS RECORDING EVENTS OF LOW VOLTAGE. AFTER HAVING IT FOR A WEEK, THEY TOLD US THERE WAS A MALFUNCTION WITHIN THE NEW ALTERNATOR AND PUT A NEW ONE IN. THE DAY AFTER WE PICKED IT UP IT STARTED SHUTTING THE ELECTRONICS DOWN AGAIN. CLEARLY THE ALTERNATOR DID NOT SOLVE THE PROBLEM. WE ALSO HAD THE ALTERNATOR TESTED ON OUR OWN THE FIRST TIME THIS HAPPENED IN JANUARY AS WE THOUGHT THAT COULD BE THE PROBLEM AND THE ALTERNATOR TESTED FINE.

07/01/2016
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8CR******
Summary

WHILE ATTEMPTING TO TURN LEFT ONTO TWO LANE HIGHWAY, VAN SURGED, ALL DASHBOARD LIGHTS CAME ON AND THEN HAD ALMOST NO ACCELERATION. HAD TO MANEUVER INTO CENTER TURNING LANE AND THEN WAS ABLE TO GET VAN INTO PARKING LOT OF STORE. ENGINE WAS REVVING BUT VAN WOULD NOT GO ABOVE 10MPH. VAN WAS TOWED TO LOCAL DEALERSHIP TONIGHT. THIS IS THE THIRD TIME THIS HAS HAPPENED SINCE LATE DECEMBER OF 2015. MAIN COMPUTER (TIPM) HAS BEEN REPLACED TWICE ALREADY BY DEALERSHIP. DODGE DID HELP COVER PART OF REPAIR COST FIRST TIME, NEVER HEARD BACK FROM THEM WHEN IT HAPPENED AGAIN IN THE END OF FEBRUARY AND JUST FILED THIRD CLAIM / COMPLAINT TONIGHT. JUST WONDERING IF THEY ARE WAITING FOR SOMEONE IN MY FAMILY TO BE SERIOUSLY INJURED OR KILLED WHEN THE VEHICLE DOES THIS BEFORE ACKNOWLEDGING THAT THERE IS AN INHERENT ISSUE WITH THIS VAN OR THE PARTS THEY ARE REPAIRING IT WITH.

06/29/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG1CR******
Summary

WE OWN A 2012 DODGE GRAND CARAVAN, WE HAVE BEEN HAVING ISSUES WITH THE VEHICLE NOT STARTING WHEN YOU TURN THE KEY, ALL THE GAUGE LIGHTS WILL COME ON BUT IT WILL NOT ENGAGE THE STARTING SYSTEM UNTIL YOU WIGGLE THE KEY AROUND WHILE IN THE START POSITION. RECENTLY THE VEHICLE STALLED WHILE DRIVING AROUND A CORNER, IT WAS JUST LIKE TURNING OFF THE KEY, THE STEERING LOCKED LUCKILY IT WAS AT A LOW SPEED AND THERE WAS NO ONCOMING TRAFFIC, THE VAN COASTED INTO THE ON COMING LANE. AFTER TURN THE KEY OFF AND PUTTING THE VAN BACK INTO PARK IT STARTED AGAIN, WE DID NOT CHANCE DRIVING THE VEHICLE ANY WHERE BUT TO THE DEALERSHIP, THEY SAID IT WAS THE WIN MODULE AND IT NEEDS TO BE REPLACED. AFTER DOING SOME RESEARCH IT IS SIMILAR TO THE ISSUES THAT THE 08 - 10 DODGE GRAND CARAVANS ARE RECALLED FOR. THE NEWER MODELS OF THERE VEHICLES NEED TO HAVE THE WIN SYSTEMS INVESTIGATED AS WELL.

06/28/2016
Components: SERVICE BRAKES
Incident Date: 12/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5CR******
Summary

RUBBING NOISE IS COMING FROM BREAKS WHEN VEHICLE IS IN MOTION. IT STARTED WITH REAR BREAKS. WAS TOLD BREAKS ARE GETTING STUCK BY THE DEALER. REAR BREAKS WERE REPLACED AND PROBLEM WENT AWAY. FEW MONTHS LATER FRONT BRAKES STARTED MAKING SIMILAR NOISE. AGAIN TOLD BREAKS ARE GETTING STUCK. REPLACE THE BREAKS. NOISE CAME BACK WITH IN A 3 WEEK. SO FAR THEY REPAIRED THE FRONT BREAKS 4 TIMES IN THE LAST 4 MONTHS. AFTER EVERY REPAIR, NOISE GOES AWAY FOR FEW WEEKS AND COMES BACK AGAIN.

06/23/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3CR******
Summary

MY VEHICLE RANDOMLY STALLS WHILE I AM DRIVING. IT HAPPENS AT VARYING TIMES OF THE DAY, VARYING SPEEDS, SOMETIMES SEVERAL TIMES A WEEK, OTHER TIMES IT IS FINE FOR A MONTH. I HAVE HAD IT TO THE DEALERSHIP SEVERAL TIMES AND THEY CANNOT FIND ANYTHING WRONG WITH IT.

06/22/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND RESTARTED PROPERLY AFTER THE CONTACT STARTED THE IGNITION. THE FAILURE ONLY OCCURRED WHEN THE VEHICLE WAS STARTED FOR THE FIRST TIME DURING THE DAY. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 89,000.

06/16/2016
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 06/10/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 2C4RDGCG6CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING THE VEHICLE, THE DOOR PANEL STARTED MELTING AND SMOKE FILLED THE VEHICLE. THE VEHICLE WAS PULLED OVER, TURNED OFF, AND THE FUSE WAS DISCONNECTED. THE SMOKE DISSIPATED AND THERE WERE NO FLAMES. THE CONTACT RESEARCHED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTERIOR OF THE DRIVER DOOR WAS SEVERELY DAMAGED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FAILURE MILEAGE WAS 110,000.

06/06/2016
Components: ENGINE
Incident Date: 08/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8CR******
Summary

BOUGHT CAR WITH AN EXTENDED WARRANTEE. CHECK ENGINE LIGHT CAME ON AND CODES SHOW THAT MIS-FIRES WERE HAPPEN IN RIGHT SIDE OF ENGINE. AFTER ENGINE WAS INSPECTED DEBRIS WAS FOUND IN THE ENGINE AND MECHANIC THOUGHT IT NECESSARY TO REPLACE THE ENGINE. LOOKED UP RECALLS AND THE PENNSTAR WAS BEING RECALLED FOR CYLINDER PROBLEMS ON THE RIGHT SIDE OF ENGINE. THE ENGINE ONLY HAS LESS THAN 130000 MILES ON IT AND NOW I AM SADDLED WITH PAYING IT OFF AND PUTTING IN A 6000 ENGINE, .

05/19/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

05/12/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG5CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,196.

04/25/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9CR******
Summary

I HAVE OWNED THIS VAN SINCE 05/24/2012. AT 30,922 MILES AND DATE OF 01/06/2014 THE POSITIVE BATTERY CABLE CORRODED THROUGH AND THE VAN DIED WHILE DRIVING. THE DEALER REPLACED THE ENTIRE CABLE UNDER FACTORY WARRANTY. ON 04/24/2016 & 62,036 MILES THE POSITIVE BATTERY CABLE CORRODED THROUGH AGAIN AND THE VAN DIED WHILE DRIVING IT. IT SEEMS THAT THIS IS GOING TO HAPPEN EVERY 2 YEARS. EVENTUALLY IT'S GOING TO HAPPEN IN HEAVY TRAFFIC AND SOMEONE WILL GET RUN OVER BY FAST RUSH HOUR TRAFFIC.

04/19/2016
Components: POWER TRAIN
Incident Date: 04/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3CR******
Summary

OVER THE PAST 5 MONTHS, VEHICLE DISENGAGING FROM PARK AND INTO DRIVE IS CLUNKY. RECENTLY ON A HIGHWAY (VEHICLE IN MOTION WITH CHILDREN IN THE CAR), TRANSMISSION WOULD NOT SHIFT OUT OF 2ND/3RD. VEHICLE WAS PARKED THE REST OF THE DAY. NEXT MORNING IT SEEMED TO DRIVE FINE. LATER SAME DAY SHIFTING ISSUE RETURNED. TOOK IT TO A TRANSMISSION SPECIALIST FOR DIAGNOSTIC. TOOK IT TO THE DEALER. VEHICLE IS JUST OVER 100K MILES (NO LONGER UNDER WARRANTY). THE SOLENOID PACK WAS REPLACED. VEHICLE WAS PURCHASED NEW WITH 14 MILES. PCM WAS RECALLED AT 24K. LEFT SIDE CYLINDER HEAD REPLACED AT 33K.

04/10/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 02/05/2016
Crash: No
Fire: No
Summary

AIR BAG WARNING LIGHT TURNS ON RANDOMLY

03/08/2016
Components: VISIBILITY/WIPER
Incident Date: 03/08/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT ATTEMPTED TO RELEASE THE FRONT DRIVER SIDE POWER WINDOW IN AN UPWARD POSITION; HOWEVER, THE GLASS RELEASED DOWNWARD INSIDE THE DOOR PANEL AND MADE A LOUD POP SOUND. A PLASTIC COVERING WAS PLACED OVER THE WINDOW FRAME FOR PROTECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.

03/08/2016
Components: ENGINE
Incident Date: 03/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. IN ADDITION, THE VEHICLE HESITATED AND STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LEFT CYLINDER HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

03/07/2016
Components: ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 12/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED, WHICH MADE THE REAR WINDOWS INOPERABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/03/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG1BR******
Summary

HAVE RECEIVED 3 RECALL NOTICES P25. CALLED OUR DEALER 3 TIMES TO HAVE THIS RECALL TAKEN CARE OF IN THE PAST 14MONTHS. THEY CAN'T FIX THIS ISSUE DUE TO PARTS LIMITATION WITH THE MANUFACTURE.

03/02/2016
Components: SERVICE BRAKES
Incident Date: 02/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG8CR******
Summary

BRAKE PADS, ROTORS & CALIPERS HAVE HAD TO BE REPLACED 3 TIMES. CAR IS NOW AT 57,000 MILES. IF EVEN GENTLY USING THE BRAKES IN STOP & GO TRAFFIC BACKUP ON HIGHWAY, WHEN CAR NEEDS TO ACCELERATE, STEERING WHEEL VIBRATES BADLY AND TROUBLE GETTING CAR UP TO SPEED. OBVIOUS THAT SOMETHING IS STICKING REGARDING THE BRAKES. WHEN FINALLY UP TO SPEED, PROBLEM DISAPPEARS (60MPH). VERY FRIGHTENING & POTENTIAL SERIOUS ACCIDENT PROBLEM. I DRIVE LONG DISTANCES AT NIGHT TO & FROM WORK EVENTS & DON'T NEED TO BE STRANDED ON A DESERTED HIGHWAY SOMEWHERE AT MIDNIGHT. WHY HAS THERE BEEN NO RECALL ON A PROBLEM THAT EVERYONE, INCLUDING THE DODGE MECHANICS, KNOW ABOUT! THIS HAS BECOME AN ONGOING ISSUE, FIRST ON FEB. 14, THEN FEB. 16 AND AGAIN FEB. 26. REAR BRAKE PAD AFTER FEB. 14 WAS TOTALLY BURNED OFF ~ WAS REPLACED & STILL THE ISSUE IS OCCURRING, NOW ON THE FRONT BRAKES.

03/02/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

02/29/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDGXCR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

02/22/2016
Components: POWER TRAIN
Incident Date: 02/16/2016
Crash: No
Fire: No
Summary

TRANSMISSION COOLER LINE LEAKING AT 70,000 MILE. LEAK CAUSED FLUID TO GET ALL OVER ENGINE COMPARTMENT

02/05/2016
Components: POWER TRAIN
Incident Date: 08/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING AT ANY SPEED, THE VEHICLE JERKED AND SLAMMED HARD WHEN PLACED IN GEAR. FOR THE SAME FAILURE, A LOCAL DEALER REBUILT THE TRANSMISSION ON AUGUST 4, 2014. THE FAILURE RECURRED AFTER 4,000 MILES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,000. UPDATED 04/07/16*LJ *JS

01/28/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5CR******
Summary

EARLIER 2008 TO 2010 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVANS WERE EXPERIENCING AN IGNITION PROBLEM WITH THE (WIN) WIRELESS IGNITION NODE MODULE RECALL #14V-373, CHRYSLER #R03. WE NOTICED THAT AN EXTRA FOBIK COULD NOT BE PROGRAMMED ON THESE VEHICLES BECAUSE OF A FAILURE IN THE (WIN). THESE AFFECTED MODELS WERE REPLACED UNDER THIS RECALL. I NOW HAVE A 2012 GRAND CARAVAN THAT ALSO HAS A NON-RESPONSIVE (WIN) (EXTRA FOBIK CAN NOT BE PROGRAMMED) AND WILL NEED TO BE REPLACED; HOWEVER, THIS IS NEARLY AN IDENTICAL UNIT TO THE 2008-2010 MODELS AND THIS IS THE SAME THING WE EXPERIENCED WITH THE MODULE LOOSING ITS COMMUNICATION. I SUSPECT THAT IT IS A PRECURSOR TO THE SAME ISSUE (WIN FAILURE) AND CHRYSLER NEEDS TO REPLACE THESE NEWER UNITS AS WELL. A COMPLETE FAILURE OF THE IGNITION MODULE COULD SHUT THE VEHICLE OFF WHEN IT IS GOING DOWN THE ROAD. THIS PROBLEM THEY ARE HAVING WITH NEWER IGNITION MODULES APPEARS TO BE VERY SIMILAR TO THE EARLIER MODEL. ITS A POTENTIAL HAZARD AND AN EXPENSIVE FIX THAT PEOPLE COULD PUT OFF (DON'T HAVE TO PROGRAM AN EXTRA FOBIK) AND LATER HAVE A BIGGER ISSUES WITH A (WIN) FAILURE THAT CAUSES AN ENGINE SHUT-OFF CONDITION GOING DOWN THE ROAD.

12/30/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2CR******
Summary

OUR VAN HAS HAD ELECTRICAL ISSUES OVER THE PAST 3-4 WEEKS. FIRST, CERTAIN LIGHTS IN THE CABIN WOULD FLICKER INTERMITTENTLY. STARTING LAST WEEK, THE DASH LIGHTS WOULD FLICKER ON AND OFF WHILE DRIVING. THE CAR THEN STARTED TO LOSE POWER WHILE IDLING. THEN ONE DAY THE CAR BRIEFLY LOST POWER WHILE GOING 75 MPH ON I-70. IT RESTORED INSTANTLY BUT DISPLAYED A BATTERY WARNING LIGHT. I PULLED OVER AND RESTARTED THE VEHICLE, WHERE IT OPERATED NORMALLY AGAIN. WITHIN THE LAST FEW DAYS, HOWEVER, THE CAR CONTINUES TO LOSE POWER WHILE IDLING, EVEN IF IN GEAR. *JS

12/30/2015
Components: SERVICE BRAKES
Incident Date: 12/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH AND APPROACHING A RED LIGHT, THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKES FAILED TO RESPOND. THE CONTACT HAD TO APPLIED EXCESSIVE FORCE ON BRAKE PEDAL IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE PEDAL, THE BRAKE PUMP AND THE EMERGENCY BRAKE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,661.

12/26/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG4CR******
Summary

BATTERY LIGHT CAME ON WHILE DRIVING KIDS TO SCHOOL. DROVE A SHORT DISTANCE HOME(5MI). TESTED BATTERY AND ALTERNATOR. VOLTAGE ON BOTH APPEARED WITHIN NORMAL RANGES. LET VEHICLE IDLE WITHIN MY DRIVEWAY WITH THE LIGHTS/RADIO/HEATER ON. BATTERY WAS DEAD WITHIN 20MIN.

12/26/2015
Components: UNKNOWN OR OTHER
Incident Date: 09/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG4CR******
Summary

AIR CONDITIONING FAILED DUE TO CORRODED AC LINES. REPAIR COSTS TOTALED $687.00. MECHANIC ADVISED THAT A POOR DESIGN CONTRIBUTED TO PREMATURE CORROSION.

12/26/2015
Components: SERVICE BRAKES
Incident Date: 08/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG4CR******
Summary

PREMATURE BRAKE PAD WEAR, BOTH FRONT AND REAR BRAKE PADS. ROTORS WARPING PREMATURELY. THESE ISSUES REQUIRE YEARLY REPLACEMENT AT SIGNIFICANT COST. I HAD TO PURCHASE HIGH END, VENTED ROTORS AND CERAMIC PADS, AT SIGNIFICANT COST, TO PREVENT THE OEM PART FAILURES.

12/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGOCR******
Summary

3 INSTANCES OF ENGINE ELECTRICAL ISSUES, SUSPECT POWER CONTROL MODULE BOX. FIRST INSTANCE ABOUT 2 YEARS AGO, PULLING INTO DRIVEWAY, AND HEADLIGHTS AND DASHBOARD BEGIN TO FLICKER UNCONTROLLABLY. I PULLED NEGATIVE BATTERY CABLE, RE-CONNECTED AFTER A COUPLE OF MINUTES, AND ALL NORMALITY RETURNS. 2ND ISSUE, SOME YEAR AGO OR LESS, CAR SHUTS DOWN IN MIDDLE OF HIGHWAY, LUCKILY, RIGHT NEXT TO A PARKING LOT AND RED LIGHT. AS ENGINE SHUT DOWN, I SUSPECTED THIS ISSUE ONCE AGAIN. I USED MOMENTUM TO TURN INTO PARKING LOT. (JUST ROLLED IN.) WIFE ASKED ME WHAT I WAS DOING, DIDN'T EXPLAIN UNTIL I WAS ABLE TO SECURE INTO PARKING LOT AND STOP VEHICLE. ONCE AGAIN, PULLED OFF CABLE ON BATTERY, AND WAS ABLE TO RE-SET COMPUTER GLITCH. THIRD ISSUE EVENT. WAS PARKED IN PARKING LOT, COULDN'T GET KEY CONTROL TO OPEN DOOR. USED EMERGENCY KEY TO OPEN DOOR, ONCE AGAIN, PULLED OFF BATTERY CABLE AND RE-SET COMPUTER. THERE IS A PROBLEM WITH THIS COMPUTER WITHOUT A DOUBT.

11/17/2015
Components: ELECTRICAL SYSTEM,WHEELS,SEATS
Incident Date: 09/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2CR******
Summary

PURCHASED THIS VEHICLE IN SEPT 2013, IMMEDIATELY THE SECOND ROW, PASSENGER-SIDE SEATBEALT DOES NOT PROPEL BACK. THE SELLER OF THE VEHICLE, DIRECTED ME TO A MECHANIC TO REPAIR IT BUT SHORTLY AFTER IT OCCURED AGAIN. LESS THAN A YEAR AFTER PURCHASE, THE FUSE/MOTOR ON THE DRIVER'S SEAT JUST STOPPED AND THE SEAT IS UNABLE TO BE ADJUSTED. LAST WEEK, WENT FOR REPAIRS TO FRONT WHEEL BEARING (TIRE POPPED DIRECTLY OFF) AND WAS ADVISED THE REAR WHEEL BEARING WILL ALSO NEED TO BE REPLACED. CANNOT TELL IF ANY OF THESE ARE NORMAL WEAR AND TEAR OR MALFUNCTIONS WITH THE VEHICLE, ESPECIALLY SINCE I HAVE ONLY HAD IT FOR 2 YEARS.

11/15/2015
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 11/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG6CR******
Summary

MY VAN IS ONLY 3 YEARS OLD AND HAVE HAD TO REPLACE THE BATTERY IN SEPT 2015. IT'S MID NOVEMBER AND NOW I'M HAVING TROUBLE WITH THE BATTERY DYING FREQUENTLY. I WENT TO WHERE I PURCHASED THE BATTERY FROM AND THEY CHECKED THE BATTERY AND SAID IT'S FINE. THE MOTOR RANKS WITHOUT STARTING 2-3 TIMES BEFORE FINALLY STARTING. I BELIEVE THIS IS BECAUSE OF THE FUEL PUMP OR FUEL PUMP RELAY. THE RELAYS CHATTER A LOT AND THE FUEL PUMP SOUNDS MUCH DIFFERENT NOW THAN IT DID WHEN I PURCHASED THE VEHICLE. IT'S AS IF THE BATTERY IS BEING G DRAINED SLOWLY BECAUSE OF EITHER THE FUEL PUMP OR FUEL PUMP RELAY OR BOTH. I AM A CERTIFIED AIRCRAFT AND AUTO MECHANIC WITH ELECTRICAL TROUBLESHOOTING CAPABILITIES. I HAVE YET TO APPROACH THE DODGE DEALER WITH THIS BECAUSE IT HAS ONLY HAPPENED TWICE SO FAR WITH ME BEING AT WORK WHILE MY WIFE HAS HAD TO DEAL WITH THIS ISSUE BOTH TIMES SO FAR.

11/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BATTERY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. SHORTLY AFTERWARDS, THE TRACTION CONTROL, ABS, AND AIR BAG LIGHTS ILLUMINATED AND THE RPMS FLUCTUATED WHILE DRIVING 5 MPH. THE VEHICLE STALLED AND WAS NOT ABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE ALTERNATOR WOULD NEED BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

11/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG1CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

10/29/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

THE VAN FOR A FEW WEEKS WOULD OCCASIONALLY NOT START ON THE FIRST ATTEMPT, IT WOULD CRANK, JUST NOT START. AT FIRST I THOUGHT I JUST DIDN'T TURN THE KEY LONG ENOUGH TO START, BUT IN THE BEGINNING OF OCTOBER IT STARTED GETTING WORSE AND I KNEW THERE WAS A PROBLEM. I TOOK IT TO A MECHANIC ON OCT 7TH AND THEY COULDN'T DUPLICATE THE NO START ISSUE AND COULDN'T FIND ANYTHING, SO I WAS ASKED TO BRING IT BACK WHEN THEIR MOPAR GUY WAS BACK. WE THOUGHT IT WAS A FUEL PUMP ISSUE SO WE TRIED TO RUN A CLEANER THROUGH IT, BUT AFTER A FEW DAYS IT ONLY GO WORSE. ON OCT 19TH I BROUGHT IT BACK TO THE MECHANIC (STILL THINKING IT WAS A FUEL PUMP ISSUE) AND THEY SAID THE CRANK SENOR WAS NOT RESPONDING. THEY REPLACED THAT TWICE BUT IT STILL WOULDN'T RESPOND TO THE PROGRAMMING. HAD TO PAY $150+ FOR THE CRANK SENSOR... THEY FINALLY SAID THAT I WOULD NEED TO BRING IT TO THE DEALERSHIP BECAUSE IT MOST LIKELY WAS THE MAIN COMPUTER AND SINCE THAT PART WOULD BE COVERED UNDER WARRANTY THEY COULD REPLACE IT WITHOUT ANY OUT OF POCKET. I BROUGHT IT TO THE DEALERSHIP AND THEY INFORMED ME IT WAS THE TIPM AND THAT IT WOULD COST OVER $1,000 TO FIX. THE GUY AT THE DEALERSHIP SAID IT'S "NOT A COMMON PROBLEM" SO THEY COULDN'T GET THE PART FROM THEIR WAREHOUSE, THEY HAD TO ORDER IT FROM THE MANUFACTURER AND IT WOULD BE IN AT THE BEGINNING OF NEXT WEEK (OCT 26TH OR 27TH). I HADN'T HEARD ANYTHING SO I WENT INTO FIND OUT WHAT WAS GOING ON AND HE INFORMED ME THAT THE PART HAD TO BE MADE BECAUSE "IT'S NOT COMMON" AND WOULD HOPEFULLY BE IN AROUND FRIDAY (OCT 30TH). STILL NO WORD. AND TODAY I FOUND OUT THIS IS NOT UNCOMMON THAT THERE IS ACTUALLY A CLASS ACTION LAWSUIT FOR THIS VERY ISSUE!!!! THEY WILL NOT GIVE ME A LOANER AND I HAVE 3 KIDS THAT I HAVE NO WAY OF GETTING AROUND IN A LITTLE KIA FORTE.

10/26/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/23/16*LJ UPDATED 03/01/16.*JB

10/20/2015
Components: SERVICE BRAKES
Incident Date: 09/01/2015
Crash: No
Fire: No
Summary

MY MOTHER BOUGHT THIS VAN OCT 25,2013 AND THE BRAKES WERE OK AT FIRST THEY STARTED MAKING A DRAGGING SOUND I HAD THEM LOOKED AT AND WAS TOLD THAT THEY WERE FINE INSPECTION CAME AROUND A MONTH AFTER I HAD THEM LOOKED AT AND THE BRAKES WOULD NOT PASS INSPECTION (FRONT)I HAD THEM FIXED MIND YOU THIS IS IN SEPTEMBER LESS THEN 5 MONTHS LATER I HAD TO REPLACE THE BRAKES AND ROTORS IN THE FRONT BECAUSE THEY WERE DRAGGING AGAIN 4 MONTHS LATER THE BRAKES AGAIN SEPT ROLLS AROUND FOR INSPECTION AND AGAIN THEY WILL NOT PASS I HAD THEM FELINES AND IT IS NOW OCTOBER AND THEY ARE STARTING TO SQUEEL WHICH MEANS AGAIN I WILL HAVE TO CHANGE THEM MORE I AM NOT BIG ON DRIVING FAR OR ILUSE THE BREAKS AS LEAST AS POSSIBLE AND I STILL HAVE PROBLEMS .

10/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG4CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE REAR VENT WINDOW SWITCH MALUFUNCTIONED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.

10/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DRIVER'S SIDE VENT WINDOW SWITCH WAS DISABLED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/11/16*LJ UPDATED 04/19/18 *JB *CN

10/14/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL
Incident Date: 10/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXCR******
Summary

TRIED TO LEAVE BABYSITTER AFTER 5 MINUTE PICKUP AND VAN WOULDN'T START. NO POWER FOR ANYTHING LIKE BATTERY. CHARGE DID NOT HELP. SLIGHT CLICK WHEN YOU TURN OVER KEY SIMILAR TO STARTER BUT NOT AS LOUD. READ ALL REVIEWS FOR OTHERS AND WITH TIPM FAILURE AND THEIR COMBINED ISSUES SOUNDS LIKE TIPM. NO POWER, WON'T START, SHIFTS ROUGH.

10/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2CR******
Summary

2012 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW SWITCH PARTS STILL NOT AVAILABLE TO COMPLETE RECALL NOTICE. *SMD THE CONSUMER STATED THE DEALER REMOVED THE WINDOW SWITCH TWO YEARS AGO. *JB

10/09/2015
Components: SERVICE BRAKES
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 234RDGCG3CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES FAILED TO RESPOND. IN ADDITION, THE VEHICLE FAILED TO REVERSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CALIPERS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

10/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/05/2015
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 10/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8CR******
Summary

ENTIRE ELECTRICAL SYSTEM WENT OUT WHILE TURNING A CORNER. ALL DASH LIGHT CAME ON AND CAR STOPPED RUNNING.

09/29/2015
Components: ENGINE
Incident Date: 04/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG1CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS A LOUD CLUNKING NOISE AND THE VEHICLE JERKED FORWARD. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE CONTACT ALSO STATED THAT THE ENGINE WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V487000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

09/25/2015
Components: SERVICE BRAKES
Incident Date: 09/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG7CR******
Summary

A LOUD SQUEAL IN THE FRONT LEFT (DRIVERS) BRAKE SYSTEM. THE FACTORY CALIPER HAS FAILED TO RELEASE CAUSING CONSISTENT "RUBBING" OF BRAKE PADS ON ROTOR. SYSTEM GENERATES EXCESSIVE HEAT AND POTENTIALLY COULD CAUSE A FIRE.

09/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/21/2015
Components: AIR BAGS
Incident Date: 09/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG8CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE HORN AND OTHER UNKNOWN FUNCTIONS OF THE STEERING COLUMN FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,115.

09/17/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT ALSO, STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 47,900.

09/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDGXCR******
Summary

2012 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO RECALL NOTICE #14V-234 ISSUES. *SMD THE CONSUMER STATED EACH TIME HE RECEIVED A RECALL NOTICE, HE CALLED THE DEALER TO MAKE AN APPOINTMENT, ONLY TO BE INFORMED THE PARTS WERE NOT AVAILABLE. *JB

09/08/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 08/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG3CR******
Summary

FAULTY TIPM. WIFE TRANSPORTING CHILDREN, VAN STALLS AND CANNOT BE STARTED AFTER MULTIPLE ATTEMPTS. NO PWER TO ENTIRE VEHICLE. VERY DANGEROUS. DODGE SAYS THIS IS NOT A RECALL BUT ONLINE RESEARCH EXPOSES THAT THIS IS A HUGE SAFETY ISSUE. WHAT IS GOING ON. ISSUE A REECALL BEFORE SOMEONE GETS HURT OR KILLED!!

09/04/2015
Components: AIR BAGS
Incident Date: 09/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/16/15 THE CONSUMER STATED THE AIR BAF WAS REPLACED. UPDATED 12/09/15.*JB

09/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXCR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/03/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/15/2015 UPDATED 01/25/16.*JB

09/03/2015
Components: UNKNOWN OR OTHER
Incident Date: 09/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5CR******
Summary

I CALLED THE DEALER INPANAMA CITY, FL TO SET UP APPOINTMENT TO FIX RECALL AND THEY TOLD ME THERE WAS A LONG WAITING LIST TO GET IT FIXED. THEY TOOK MY NAME AND NUMBER AND SAID THEY'D CONTACT ME WHEN I CAME UP ON LIST. THEY HAVE NOT CALLED ME BACK SO I HAVE NOT HAD THE RECALL FIXED. THAT WAS THREE MONTHS AGO.

09/02/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE, AND DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH SEVERAL MONTHS AGO. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 11/06/15*LJ

08/29/2015
Components: UNKNOWN OR OTHER
Incident Date: 08/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

FOR A COUPLE OF WEEKS THE ENGINE AND BATTERY LIGHTS WOULD COME ON BUT FLASH OFF. I ASSUMED THAT THE OIL JUST NEEDED TO BE CHANGED. HAD THE OIL CHANGED ON 8/17/15 AND REQUESTED THAT THE MECHANIC PUT IT ON THE COMPUTER FOR ANY ADDITIONAL ISSUES. WHEN I PICKED UP MY 2012 DODGE CARAVAN THE SERVICE TECHNICAN STATED THAT NOTHING WAS FOUND. THEN ON 8/28 I WAS DRIVING AT 35 MPH WHEN ALL THE DASHBOARD LIGHTS STARTED COMING ON AND THE VAN SEEMED SLUGGISH. BECAUSE I WASN'T SURE WHAT WAS HAPPENING I PULLED OVER TO THE SIDE OF THE ROAD AND SHUT THE VEHICLE OFF... LETTING IT SIT ABOUT 10MINUTES - WHEN I WENT TO START IT, IT WOULD NOT START. HAD A FRIEND COME AND JUMP ME SO I COULD GET IT HOME. HAD A MECHANIC COME TO THE HOUSE AND PUT IT ON THE COMPUTER AND FOUND THE ALTERNATOR WAS BLOWN. IT IS BARELY 3 YEARS OLD AND ONLY 63830 MILES.

08/25/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

08/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG6CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/24/2015
Components: AIR BAGS
Incident Date: 08/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG8CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. MA 10/22/2015 *CN

08/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXCR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ

08/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG2CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9CR******
Summary

I OWN A 2012 DODGE GRAND CARAVAN. I RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND HAVE BEEN TOLD FOR NEARLY ONE YEAR. THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THIS IS AN ISSUE. NO PARTS MEANS, MAKE MORE PARTS - SIMPLE. A FAMILY OF 6 IS AT RISK.

08/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART NEEDED TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART NEEDED TO DO THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE.

08/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/20/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/19/2015
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG8CR******
Summary

IN FALL OF LAST YEAR (2014), I RECEIVED THE P25/NHTSA 14V-234 SAFETY RECALL NOTICE FOR THE REAR QUARTER VENT WINDOW SWITCH. I'VE BEEN TRYING TO SCHEDULE WITH LOCAL DEALERSHIP TO HAVE NEW PART INSTALLED FOR ALMOST A YEAR NOW WITH NO SUCCESS. I'VE BEEN TOLD I WAS PUT ON A WAITING LIST WHILE THE SERVICE DEPARTMENT WAITS FOR THE PART(S) TO ARRIVE WHICH ARE ON BACK ORDER. I RECENTLY RECEIVED ANOTHER RECALL NOTICE IN THE MAIL AND WOULD LIKE TO GET THIS RESOLVED. PLEASE ADVISE.

08/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXCR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VENT WINDOW SWITCH IN THE DRIVER SIDE DOOR ARM REST WAS DISCONNECTED UNTIL THE NEWER VERSION BECAME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/2 THE RECALL WAS COMPLETED. UPDATED 01/28/16.*JB

08/18/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 08/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. MA 9/25

08/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG2CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ

08/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH MONTHS AGO. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/23/15 *CN

08/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXCR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/17/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ

08/17/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG5CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG2CR******
Summary

2012 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE. *SMD

08/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDGXCR******
Summary

TOTAL ELECTRICAL SYSTEM FAILURE. VAN WILL NOT DO ANYTHING AT ALL. LIGHTS BLINK ON AND OFF, TIPM MODULE CLICKS. CURRENTLY STUCK IN MY DRIVEWAY BECAUSE I CAN'T EVEN GET IT OUT OF PARK.

07/23/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/23/2015
Crash: No
Fire: No
Summary

THE PASSENGER SIDE SLIDING DOOR BECOMES STUCK SHUT AND UNABLE TO OPEN. IN THE EVENT OF AN EMERGENCY WE WOULD NOT BE ABLE TO QUICKLY GET A CHILD OUT FROM THAT SIDE. THIS IS NOT A FAILURE OF POWER DOORS. THE DOOR PHYSICALLY WON'T OPEN REGARDLESS OF BEING UNLOCKED.

07/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/15/2015
Components: ENGINE
Incident Date: 12/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE AT A STOP SIGN, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE HEADLIGHTS FLICKERED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE CYLINDER HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,022.

07/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2015
Crash: No
Fire: No
Summary

2012 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR QUARTER WINDOW SWITCH RECALL NOTICE 14V-234 ISSUES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

07/02/2015
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 06/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE'S RPM READING LEVEL INCREASED AND THE VEHICLE BEGAN TO SLOW DOWN WHILE THE BATTERY WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

07/02/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG5CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VIN WAS INCLUDED IN THE RECALL AS OF JUNE 11, 2014. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/11/15*LJ

06/26/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXCR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/6/15*CN UPDATED 8/10/2015*JS

06/26/2015
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1CR******
Summary

I WAS ENTERING ON A BUSY INTERSTATE WHEN MY 2012 DODGE GRAND CARAVAN R/T GOT TO ABOUT 50+ MPH THE GAS PEDAL KEPT ACCELERATING AND WOULD NOT STOP THE RPM GAGE HIT 6 THE ONLY WAY I GOT IT TO STOP WAS TO PUT THE VEHICLE IN NEUTRAL AND PULL OF THE ROAD THE RMP'S KEPT GOING AS DID THE ENGINE I TURNED THE VAN OFF IN NEUTRAL AND PUT IT IN PARK. WHEN I STARTED THE VAN BACK UP IT INSTANTLY STARTED DOING THE SAME THING IN PARK. I TURNED THE VAN BACK OFF AND WAITED ABOUT 5 MINUTES AND WHEN I RESTARTED THE VAN IT SEEMED NORMAL. TOOK IT TO THE DEALERSHIP THAT DAY ON A SATURDAY THEY CALLED ME MONDAY AND SAID IT HAPPENED WITH THEIR TECHNICIANS DRIVING AND HE REMOVED THE FLOOR MAT THAT HAD BEEN IN THERE FOR 2 AND A HALF YEARS AND IT WAS FINE THEY TOLD ME THE FLOOR MAT GOT STUCK UNDER THE PEDAL! COMMON SENSE SAYS IT WOULD STOP THE PEDAL FROM BEING PUSHED DOWN NOT PULL THE PEDAL TO THE FLOOR. BUT WHAT DO I KNOW RIGHT!?!?!?! I AM JUST A FEMALE AND MOTHER TO 2 SMALL CHILDREN WHO WERE WITH ME WHEN IT HAPPENED. IT DID THIS AGAIN WITH MY HUSBAND DRIVING ON A 6 LANE ROAD WHEN HE PULLED OUT FROM A STOP. THIS TIME THE FLOOR MAT HAD NOT BEEN THERE. CHRYSLER NEEDS TO DO SOMETHING ABOUT THIS MATTER BEFORE A RUN AWAY VEHICLE KILLS SOMEONE! THEY KEEP TELLING ME THEY HAVE NO IDEA WHAT THE PROBLEM IS CAUSED FROM BECAUSE NO CODES COME UP ON DIAGNOSTICS. HOWEVER IF YOU SEARCH THE ISSUE ONLINE IT POINTS TO THE TIPM AND THE FUEL PUMP NOT SHUTTING OFF. THE SAFETY ISSUE OF THIS IS PRETTY SEVERE IF YOU ASK ME. A VEHICLE THAT ACCELERATES ON ITS OWN IS PRETTY SERIOUS AND DANGEROUS NOT ONLY FOR MY FAMILY BUT TO THE GENERAL PUBLIC AS WELL! I DO NOT WANT TO JUST GET RID OF THE VEHICLE IT IS THE FIRST BRAND NEW VEHICLE MY FAMILY HAS OWNED AND EVEN PURCHASED THE EXTENDED WARRANTY WITH THE HOPES OF KEEPING THE VEHICLE FOR AT LEAST 6 YEARS AND NOW THIS IS NOT A SAFE FAMILY VEHICLE! PLEASE HELP WITH THIS ISSUE!

06/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 8/21/15*CN UPDATED 10/26/2017*CN

06/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG1CR******
Summary

DEALER PERFORMED RECALL "P25", REAR VENT WINDOW SWITCH DISCONNECTED. DEALER STILL DOES NOT HAVE STOCK TO REPLACE SWITCH. WAS TOLD ON 06/22/2015 I WAS NUMBER 41 OF 60 ON A WAITING LIST FOR THE SWITCH. WAS ALSO TOLD THE SWITCHES HAVE BEEN ON BACK ORDER FOR THE LAST 3 WEEKS SO THEY ARE NOT EVEN GETTING THE 3-5 SWITCHES A WEEK THEY HAD BEEN RECEIVING. MORE THAN 10 MONTHS AND STILL NO FIX PER RECALL 14V-234, RECALL INCOMPLETE!

06/03/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG2CR******
Summary

EACH TIME I HAVE HAD THE CAR SERVICED (ABOUT EVERY 6 MONTHS), I ASK THAT THE DOOR LOCKING MECHANISM BE FIXED, BUT THE PROBLEM CONTINUES AND WORSENS. ABOUT 25% OF THE TIME, THE DOORS ALL LOCK WHILE THE ENGINE IS OFF, SOMETIMES AS I'M GETTING OUT OF THE CAR AND WHILE THE DRIVER-SIDE DOOR IS STILL OPEN. I'M NOW PARANOID ABOUT FORGETTING TO HAVE MY KEYS IN HAND WHEN I LEAVE THE CAR. IT COULD BE DANGEROUS.

05/29/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/05/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND DISCONNECTED THE REAR QUARTER PANEL VENT SWITCH AS A TEMPORARY REMEDY. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

05/27/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) IN JANUARY OF 2015; HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS STILL NOT AVAILABLE. AS A TEMPORARY REMEDY, THE CONTACT HAD THE VENT WINDOW DISCONNECTED. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

05/26/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4CR******
Summary

RECEIVED RECALL NOTICE P25/NHTSA 14V-234 IN JUNE 2014. THE IMMEDIATE FIX WAS TO DISCONNECT THE ELECTRICAL SUPPLY TO THE REAR QUARTER VENT WINDOWS UNTIL NEW PARTS WERE AVAILABLE. IT HAS BEEN ALMOST ONE YEAR NOW, AND NEW PARTS ARE STILL NOT AVAILABLE. HAVE NOT HAD THE USE OF THE REAR QUARTER VENT WINDOWS SINCE JUNE 2014. ( THE WINDOWS WERE WORKING FINE PRIOR TO THIS, BUT THE RECALL STATES THAT THE WINDOW SWITCH MAY OVERHEAT IF EXPOSED TO LIQUID MOISTURE, AND DRIVERS SIDE DOOR FIRE.) WE HAVE CALLED THE DODGE DEALERSHIP IN HAMMOND, LA SEVERAL TIMES IN THE LAST YEAR TO FIND OUT IF PARTS WERE NOW AVAILABLE, AND THEY INFORM US THAT THEY STILL HAVE NOT RECEIVED THE REQUIRED PARTS. IT IS OUR OPINION THAT THIS HAS GONE ON WAY TOO LONG, SO WE WOULD LIKE TO FILE A FORMAL COMPLAINT AGAINST THE MAKERS OF THIS VEHICLE. THANK YOU.

05/18/2015
Components: UNKNOWN OR OTHER
Incident Date: 02/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0CR******
Summary

RECEIVED A RECALL NOTICE IN JANUARY 2015, ORIGINAL APPOINTMENT MADE IN FEBRUARY TO HAVE THE REAR QUARTER VENT WINDOW SWITCH REPLACED, NOW I HAVE BEEN ON A WAITING LIST AT JEFF WYLER EASTGATE SINCE BEING TOLD THAT THEIR HAS BEEN 100-50 PEOPLE AHEAD OF ME AND THAT THE DEALER GETS ABOUT 10 OF THE PARTS IN MONTHLY SO MY WAIT COULD BE ANOTHER 5-6 MONTHS. NOT HAVING THE PART KEEPS THE REAR OF THE CAR HOT SO WE CANNOT VENTILATE ALLOWING AIR INTO THE REAR WINDOWS. THIS IS UNACCEPTABLE WHEN SOMEONE INVESTS 20-30 THOUSAND INTO A CAR PURCHASE.

05/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

05/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

05/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

05/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG9CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

05/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/11/15*CN

04/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG7CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/11/15*CN UPDATED 06/16/15*JB

04/23/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/23/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/8/15*CN

04/19/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 04/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5CR******
Summary

WHILE ACCELERATING TO 65 MPH ON AN INTERSTATE MY GAS PEDAL BECAME STUCK AND BEGAN TO ACCELERATE MY VAN TO A HIGHER SPEED, I ATTEMPTED TO RESOLVE THIS ISSUE BY TAPPING THE BRAKE HOPING THE SYSTEM WOULD RESET OR DISENGAGE BUT IT DID NOT. I ALSO CHECKED MY FLOOR MAT TO ENSURE IT WAS NOT INTERFERING BUT IT MOVED EASILY. TO STOP THE ACCELERATION, I HAD TO PHYSICALLY PULL ON THE GAS PEDAL IN WHICH IT FINALLY RELEASED FROM BEING STUCK AND ALLOWED ME TO DRIVE AT A NORMAL RATE OF SPEED. *TR

04/16/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/16/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 4F2CZ96163K******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS A BURNING ODOR COMING FROM THE REAR OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

04/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME AND DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH MONTHS AGO. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

RECEIVED RECALL NOTICE P25 / NHTSA 14V-234. CONTACTED DEALER ON SEVERAL OCCASIONS TO SCHEDULE REPAIR. EACH TIME THE DEALERSHIP ADVISES THAT CHRYSLER HAS NOT PROVIDED REPAIR PARTS. *TR

04/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG9CR******
Summary

RECEIVED RECALL NOTICE SAYING PARTS ARE AVAILABLE FOR RECALL P25 IN JANUARY 2015. HAVE CALLED FLETCHER CHRYSLER DODGE IN FRANKLIN, IN 3 TIMES TO SEE IF THEY HAVE THE PART AND CAN SCHEDULE REPAIR. THEY KEEP TELLING ME THAT THEY HAVE NOT BEEN ABLE TO GET PART. TRIED CALLING CHRYSLER GROUP RECALL ASSISTANCE CENTER TWICE AND REMAINED ON HOLD 1 HOUR EACH TIME. THIS IS RIDICULOUS! *TR

04/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND THE DEALER STATED THAT THE PART NEEDED WOULD NOT BE AVAILABLE FOR SEVERAL MONTHS. AS A TEMPORARY ADJUSTMENT, THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A REASONABLE TIMEFRAME OF WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/05/2015
Components: VISIBILITY
Incident Date: 04/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

OUR PASSENGER SIDE AND REAR HEATING SYSTEM WILL NOT SHUT OFF. IT CONTINUES TO BLOW FULL BLAST REGARDLESS OF ANY ACTION WE TAKE. THIS WAS THE FIRST DAY WE DID NOT NEED HEAT SINCE WE BOUGHT THE CAR THIS PAST FALL, SO WE WERE UNAWARE OF THE ISSUE. IT CONTINUES TO HAPPEN. THERE ARE THOUSANDS OF SIMILAR COMPLAINTS ONLINE AND NO RECALL HAS BEEN ORDERED. WHY? *TR

04/03/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DISCONNECTED THE WINDOW SWITCH AS A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/11/15*CN UPDATED 9/16/2015*JS

04/03/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/11/15*CN

04/02/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/3/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER RECALL. UPDATED 7/7/2015 *JS THE CONSUMER STATED A NEW 02 SENSOR WAS INSTALLED WHICH DID NOT RESOLVE THE PROBLEM. UPDATED 01/11/6.*JB

04/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG6CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/4/15*CN UPDATED 01/10/17*LJ UPDATED 10/4/2017*CN

03/31/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 03/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG3CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH AND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE PEDAL INDEPENDENTLY DEPRESSED FURTHER AND THE SPEED SUDDENLY INCREASED. ON ANOTHER OCCASION, THE PEDAL BECAME STUCK AND THE PEDAL HAD TO BE DEPRESSED IN ORDER TO RELEASE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,500.

03/31/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/27/2015
Components: SERVICE BRAKES
Incident Date: 03/21/2015
Crash: No
Fire: No
Summary

I STARTED TO SMELL BURNING BRAKES WHILE DRIVING ON THE HIGHWAY. I GOT OUT WHEN WE PARKED AND FELT ALL THE WHEELS. THE REAR WHEELS WERE SO HOT YOU COULDN'T TOUCH THEM, THE REAR ROTORS WERE GLOWING RED, AND IT SMELLED LIKE BURNING BRAKES. CALLED THE DEALERSHIP SINCE ITS ONLY 2 YEARS OLD AND 16K MILES. WAS TOLD ITS A WEAR ITEM AND THEY WONT COVER THEM, ONLY THE CALIPERS, AND NO LOANER SINCE WE DON'T HAVE A SERVICE CONTRACT. LAST DODGE I EVER BUY. *TR

03/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

2012 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO THE REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER TO WAIT ON ADDITIONAL INFORMATION. *JB

03/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG4CR******
Summary

TL*THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

03/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2CR******
Summary

2012 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE ISSUES. *SMD THE CONSUMER WAS INFORMED THE PART WAS NOT AVAILABLE. RECALL # 14V234000.*JB

03/11/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5CR******
Summary

TL*THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DISCONNECTED BOTH REAR WINDOW SWITCHES AS A TEMPORARY REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/02/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXCR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. AS A TEMPORARY REPAIR, THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/02/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/22/2014
Crash: No
Fire: No
Vehicle Identification Number: CR110368******
Summary

REAR QUARTER VENT WINDOW SWITCH DEFECTIVE WHICH CAN CAUSE BURNING WE WERE NOTIFIED IN 2014 AND WE STILL HAVE NOT RECEIVED CALL FROM DEALER TO CORRECT PARTS DEFECTIVE. *TR

02/26/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG6CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

02/25/2015
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG7CR******
Summary

AFTER HAVING TROUBLE USING THE KEY TO START THE VEHICLE FOR A COUPLE DAYS MY CAR JUST TURNED OFF WHILE TRAVELING AT 70 MILES PER HOUR. DEFINITELY AN ELECTRICAL PROBLEM. THE CAR JUST SHUT OFF AS IF I TURNED IT OFF WITH THE KEY.[NO DASH LIGHTS OR RADIO] I WAS ABLE TO COAST AND MOVE THE SHIFT LEVER TO THE NEUTRAL POSITION AND RESTART THE CAR AND PROCEED. THIS IS A DANGEROUS PROBLEM. THE DEALER COULD NOT HELP ME BECAUSE NOTHING WAS STORED IN THE COMPUTER ABOUT THE INCIDENT. REALLY? THE NEXT DAY I WAS DRIVING AND TAPPED THE KEY AND THE CAR SHUT DOWN AGAIN. SAME IGNITION SWITCH RECALLED BE GM? SOMEBODY BETTER FIGURE THIS OUT. THE DEALER DID NOT AGREE OR DISAGREE WITH MY BELIEF THAT THE IGNITION SWITCH WAS THE CULPRIT. I AM AFRAID OF MY WIFE DRIVING THIS CAR. IF THIS WERE TO HAPPEN TO AN UNEXPERIENCED DRIVER NOT REALIZING THAT STEERING WILL BE DIFFICULT AND ONLY A COUPLE MORE PUMPS LEFT FOR THE POWER BRAKES, IT WOULD BE CATASTROPHIC. AGAIN, SOMEBODY HAS TO TAKE OWNERSHIP OF THIS PROBLEM AND FIX IT BEFORE SOMEONE IS INJURED.

02/25/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/11/2015
Crash: No
Fire: No
Summary

MY HEAT IN THE GRAND CARAVAN STOPPED BLOWING HEAT IN -10 BELOW WEATHER. I CALLED DODGE CUSTOMER SERVICE AND THEY SAID TAKE THE VEHICLE TO A DEALER AND HAVE THE ISSUE DIAGNOSED AND CALL THEM BACK. THE HVAC SYSTEM NEEDED TO BE UPDATED APPARENTLY ( WHICH MEANS IM NOT THE ONLY PERSON THAT HAD THIS ISSUE AND IS NO FAULT OF MY OWN) AND WOULD COST $105 TO REPROGRAM THE SYSTEM. I CALLED DODGE AND THEY SAID NOTHING COULD BE DONE AS IT WAS NO LONGER UNDER FACTORY WARRANTY EVEN THOUGH THEIR SYSTEM PROGRAMMING WAS FAULTY. THIS IS A SAFETY CONCERN AS IT HAS BEEN ONE OF THE COLDEST WINTERS ON RECORD AND I PURCHASED THIS VAN WITH 34000 MILES ON IT JUNE OF 2014 TO TRANSPORT MY 4 MONTH OLD BABY AND IVE ONLY PUT 6000 MILES ON IT. *JS

02/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/15/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN INFORMED THAT THE WIN MODULE POSSIBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000. THE VIN WAS NOT AVAILABLE.

02/12/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/04/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 2C4RDGEG6CR******
Summary

ON JANUARY 4TH, WHILE PULLING INTO A NEIGHBOR'S DRIVEWAY, I TAPPED THE BRAKES TO STOP (I WAS GOING LESS THAN 5MPH, SO I DIDN'T NEED TO PRESS HARD) THE ENGINE SUDDENLY ACCELERATED HARD. I IMMEDIATELY SLAMMED ON THE BRAKES HARDER TO STOP THE ACCELERATION, AND MY VAN ENDED UP FIVE TO TEN FEET IN MY NEIGHBOR'S YARD. TWO WEEKS LATER, I WAS PULLING INTO A PARKING SPACE AT MY SON'S WORK. I WAS MOVING SLOW AND STRAIGHTENING THE WHEEL APPROXIMATELY TWO TO THREE FEET FROM THE SIDEWALK CURB, WHEN THE ENGINE ACCELERATION SURGED AND MY VAN LURCHED FORWARD. I AGAIN SLAMMED ON THE BRAKES IN ORDER TO NOT SLAM INTO THE BUILDING WALL JUST PAST THE SIDEWALK, THE VAN STOPPED ON TOP OF THE SIDEWALK AFTER HITTING THE CAR PARKED NEXT TO MY VAN (AS MY WHEELS WERE STILL TURNED FROM TURNING INTO THE PARKING SPACE. THE DAMAGE TO MY VAN AND THE CAR HIT BY MY VAN TOTALED OVER $10,000. IF A PEDESTRIAN HAD BEEN ON THE SIDEWALK IN FRONT OF MY VAN, THEY WOULD HAVE BEEN SERIOUSLY INJURED OR KILLED. BOTH TIMES THE ENGINE UNEXPECTEDLY SURGED, MY FOOT WAS ON THE BRAKE, AND THE VAN WAS TRAVELING LESS THAN 2 TO 3 MILES PER HOUR. WHEN THE ACCELERATION SURGED THE VAN FORWARD, IT WAS EXTREMELY HARD AND FAST AS IF THE ACCELERATOR HAD BEEN POUNDED TO THE FLOORBOARD. I HAVE CHECKED WITH MY LOCAL DODGE DEALER, WHO STATES THERE IS NO PROBLEM WITH THIS VAN AND THEY HAVE HAD ABSOLUTELY NO COMPLAINTS ABOUT UNEXPECTED AND POWERFUL ACCELERATION ON THE DODGE GRAND CARAVAN. I FIND THIS HARD TO BELIEVE AS THERE ARE MANY OTHER REPORTS ON DODGE FORUM BOARDS STATING THIS EXACT UNEXPECTED AND DANGEROUS ACCELERATION. I AM AFRAID TO DRIVE MY 2012 DODGE GRAND CARAVAN. *TR

02/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG3CR******
Summary

TL*THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT CALLED THE DEALER FOR WEEKS AND WAS NOT ABLE TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME OF WHEN THE RECALL REPAIRS WOULD BE PERFORMED. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

02/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3CR******
Summary

AFTER (7) MONTHS WE ARE STILL WAITING FOR THE RESOLUTION OF RECALL #P25/NHTSA 14V-234. AFTER CONTACTING OUR DEALER SEVERAL TIMES, THEY STILL DO NOT HAVE THE PART TO CORRECT THE PROBLEM FROM CHRYSLER. THIS IS AN UNREASONABLE AMOUNT OF TIME TO WAIT FOR A LARGE CORPORATION TO FIX A RATHER INSIGNIFICANT PROBLEM. *TR

01/30/2015
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 01/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDGXCR******
Summary

WHILE DRIVING MY 2012 3.6L DODGE GRAND CARAVAN WITH A 160 AMP ALTERNATOR THE BATTERY LIGHT CAME ON, WITHIN 5 MILES THE TRANSMISSION CONTROL SYSTEM STOPPED WORKING. FURTHER ALL OF THE SYSTEM LIGHTS ON THE DASH CAME ON AND THE RADIO AND HVAC SYSTEM STOPPED FUNCTIONING. THE CAUSE OF THESE SYSTEM CONDITIONS WAS THE DENSO TN421000-0770 ALTERNATOR FAILING. I BELIEVE THAT THIS IS THE SAME ALTERNATOR THAT IS USED ON VEHICLES THAT ARE INCLUDED IN NHTSA RECALL NO. : 14V-634. CHRYSLER CLAIMS THAT THE ALTERNATOR FAILS ONLY ON CARS THAT ARE EQUIPPED WITH EHPS. I BELIEVE THAT MY ALTERNATOR FAILED IN A SIMILAR FASHION TO THIS RECALL. THE DODGE AND CHRYSLER MINIVANS THAT ARE EQUIPPED WITH A 3.6L ENGINE AND THE DENSO 160 AMP ALTERNATOR SHOULD BE RECALLED. IN THE END MY CAR STALLED IN THE MIDDLE OF THE ROAD WHICH COULD HAVE RESULTED IN A TERRIBLE ACCIDENT HAD I BEEN ON THE HIGHWAY. *TR

01/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG0CR******
Summary

TL*THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/26/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6CR******
Summary

TL*THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS NOT ABLE TO INDICATE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BE SENT TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

01/23/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG9CR******
Summary

TL*THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE.

01/22/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/22/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG6CR******
Summary

TL*THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/21/2015
Components: UNKNOWN OR OTHER
Incident Date: 01/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG8CR******
Summary

I HAVE RECEIVED A SECOND RECALL NOTICE ON MY VAN ; HAVE TAKEN IT IN FOR SERVICE AND ASKED ABOUT HAVING THE ISSUE TAKEN CARE OF BUT, THE DEALERSHIP HAS NOT RECEIVED REPLACEMENT PARTS YET. IT IS NOW THE MIDDLE OF JANUARY 2015 AND THIS NOTIFICATION WAS FIRST ISSUED LAST JUNE!! WHAT IS THE HOLD UP WITH THE PARTS. *TR

01/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT BEING SENT OUT, AS IT WAS IN A WAREHOUSE, BECAUSE ALL RECIPIENTS HAD NOT BEEN NOTIFIED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/6/15*CN

01/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEGXCR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3DG0BR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE ISSUE WAS RESOLVED. UPDATED 02/19/15*JB

01/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG8CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDGXCR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH UNTIL THE PART BECAME AVAILABLE TO REPAIR THE VEHICLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

01/14/2015
Components: SERVICE BRAKES
Incident Date: 11/15/2013
Crash: No
Fire: No
Summary

REAR BRAKE PADS COMPLETELY WORN DOWN AFTER 40000 MILES. REAR WHEELS LOCKED UP AND CALIPERS NEEDED TO BE RELEASED MANUALLY. PADS AND CALIPERS REPLACED DUE TO REAR CALIPERS NOT RELEASING FULLY. CALIPERS, PADS AND ROTORS REPLACED. NOT COVERED UNDER WARRANTY ON 1 YEAR OLD VEHICLE. *TR

01/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/21/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR MONTHS. THE CONTACT STATED THAT THE DEALER TEMPORARILY DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH, BUT WAS UNABLE TO CONFIRM FOR MONTHS WHEN THE PART WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE DEALER DISCONNECTED THE VENT SWITCH, BUT DID NOT CONFIRM WHEN THE PART WOULD BECOME AVAILABLE TO COMPLETE THE RECALL REPAIR. THE CONTACT CALLED FOR MONTHS, BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND COULD NOT CONFIRM WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXCR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE MANUFACTURER STATED THAT THE PART NEEDED WAS IN THE PROCESS OF BEING MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

01/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/24/15*CN UPDATED V03/31/15

01/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE DEALER DISCONNECTED THE REAR VENT SWITCH. SHORTLY AFTERWARDS, THE REAR DOORS AND TRUNK OPENED WITHOUT WARNING. THE CONTACT HAD TO CONSTANTLY CHECK TO ENSURE THAT THE REAR DOORS AND THE TRUNK WERE CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

01/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG2CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/04/15*LJ UPDATED 03/17/15*JB

01/11/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5CR******
Summary

RECEIVED SECOND RECALL NOTICE BY CHRYSLER REGARDING THE REAR QUARTER VENT WINDOW SWITCH. THIS RECALL STATES A FIRE MAY OCCUR IF THE WINDOW SWITCH COMES IN CONTACT WITH ANY LIQUID. THE FIRST RECALL NOTICE WAS SENT OVER SIX MONTHS AGO. CHRYSLER HAS YET TO CALL ME WITH ANY INFORMATION AS TO WHEN THE PART OR PARTS WILL COME IN FOR THE REPAIR. WAITING FOR SIX MONTHS FOR A RESPONSE AND REPAIR OF RECALL. *TR

01/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/15/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 3/24/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 6/22/2015 *JS

01/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXCR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO A DEALER, WHO DISCONNECTED THE SWITCH BUT THE NEW DESIGN PART WAS NOT AVAILABLE. THE MANUFACTURER INFORMED THAT THE PART WAS ON BACK ORDER. THE CONTACT DID NOT EXPERIENCE A FAILURE. UPDATED 3/13/15*CN UPDATED 03/17/15

01/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG2CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/3/15*CN

01/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/25/15*CN UPDATED 03/02/15*JB

01/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RC1BG7CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/6/15*CN UPDATED 05/26/15*JB

01/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0CR******
Summary

MY VEHICLE WAS SUBJECT TO A RECALL LAST SUMMER. I HAVE YET TO HAVE MY VEHICLE REPAIRED BY THE DEALER. *TR

01/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG0BR******
Summary

TL-THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR

01/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG4CR******
Summary

TL-THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR

01/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG1CR******
Summary

ON 10/1/2014 I TOOK MY GRAND CARAVAN INTO MY DODGE DEAL FOR REPAIR RELATED TO A RECALL NOTICE (P25 / NHTSA 14V-234). THE RECALL WAS ABOUT A FIRE HAZARD IF A SWITCH GOT WET. I WAS INFORMED THAT DUE TO A PARTS SHORTAGE THEY COULD ONLY DISCONNECT A SWITCH AT THAT TIME AND THAT THEY COULD NOT REPLACE THE SWITCH BECAUSE OF A PARTS SHORTAGE. THAT WAS OVER 2 MONTHS AGO (67 DAYS). UPON CALLING THE DEAL THIS MORNING, I WAS INFORMED THAT THEY STILL DO NOT HAVE THE PART (SWITCH) AND HAVE NO IDEA WHEN THEY WILL GET THE PART TO MAKE THE REPAIR. WHEN I FIRST WAS NOTIFIED OF THIS RECALL BACK IN JUNE OR JULY OF 2014, I WAS INFORMED THAT THERE WAS A PARTS SHORTAGE, SO I INTENTIONALLY WAITED WHAT I BELIEVED TO BE A REASONABLE PERIOD OF TIME BEFORE I ATTEMPTED TO GET THIS RECALL REPAIRED. I HAVE NOW RECEIVED A SECOND NOTICE FROM CHRYSLER TELLING ME TO GET IT REPAIRED. I CAN SEE NO REASON FOR THE DELAY OF PARTS FOR THIS REPAIR. RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

01/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 2C4RDGCG3CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 55 MPH, THE CONTACT NOTICED BURNING FUMES COMING FROM THE REAR OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 36,000.

01/03/2015
Components: VISIBILITY
Incident Date: 08/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

I RECEIVED A SAFETY RECALL LETTER FOR REAR QUARTER VENT WINDOW SWITCH, MAY GET OVERHEATED AND HAVE FIRE SO TOOK IT TO THE SHERMAN DODGE THEY DISCONNECTED THE SWITCH AND TOLD THEY LET ME KNOW WHEN THE PARTS ARRIVE, ITS BEEN ALMOST 5 MONTHS THEY HAVE NOT CALLED AND WHEN I CALL THEY SAY THE PARTS ARE NOT THERE. *TR

12/30/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 10/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR SLIDING DOORS CLOSED INDEPENDENTLY AND STRUCK A PASSENGER. THE CONTACT WAS CONCERNED THAT A PASSENGER MIGHT SUSTAIN INJURIES DUE TO THE FAILURE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. UPDATED 3/13/15*CN THE CONSUMER STATED THE LIFT GATE CAME DOWN WHILE SHE WAS STANDING UNDER IT. UPDATED 03/26/15*JB

12/30/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 10/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND BECAME STUCK CAUSING THE VEHICLE TO INCREASE IN SPEED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,700. UPDATED 3/13/15 *CN

12/11/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG9CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11/26/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG7CR******
Summary

WITH NO WARNING, I WENT OUT TO START MY 2012 DODGE GRAND CARAVAN, AND IT TURNED OVER FOR ABOUT A SECOND, THEN IT WAS LIKE SOMEONE TURNED OFF THE POWER TO THE STARTER ... IT JUST QUIT! I TRIED AND TRIED TO START IT, BUT ALL I GET IS ONE SMALL CLICK WHEN I TURN THE KEY. I GOT ONLINE AND DID A SEARCH, ONLY TO FIND THAT THIS PROBLEM HAS BEEN RAMPANT FOR YEARS NOW; AND CHRYSLER APPARENTLY WON'T DO ANYTHING ABOUT IT. I AM CURRENTLY UNEMPLOYED AND NEED MY VAN TO LOOK FOR WORK, AND TO GET TO WORK IF I FIND A JOB. WE ARE LIVING ON MY WIFE'S INCOME RIGHT NOW, SO I CAN'T AFFORD TO PUT IT IN THE SHOP, AND THE WARRANTY HAS RUN OUT. IT'S ONLY 2 YEARS OLD ... THERE'S NO WAY I SHOULD BE HAVING MAJOR PROBLEMS THIS SOON! I DON'T KNOW WHAT I'M GOING TO DO AT THIS POINT, BUT I AM FURIOUS AFTER READING THE HORROR STORIES PEOPLE HAVE POSTED, WHERE SOME HAVE SPENT $2000 - $3000 TO GET THIS FIXED, AND THEN THE PROBLEM COMES BACK!!! *TR

11/26/2014
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 07/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6CR******
Summary

1. VEHICLE DRAGS TO THE RIGHT. 2. ENGINE LOSES POWER AT TIMES 45MPH AND OR 60 MPH 3. IT SEEMS THERE IS GEAR SHIFT PROBLEM BASED ON ITEM 2. STEVENS CREEK CHRYSLER JEEP DODGE, 4100 STEVENS CREEK BLVD, SAN JOSE, CA 95129 I HAVE TAKEN IT TO DEALERSHIP SEVERAL TIMES AND LATEST BEING: 8/20/2014 INVOICE #184949 MILEAGE :6669 THEY DID FIND THE PROBLEM AND DID SUSPENSION REPAIRS. THEY SAY THEY WERE UNABLE DUPLICATE PROBLEM OF LOSING POWER - IT SEEMS THEY DID NOT DO TEST DRIVE AT ALL OBVIOUSLY FROM MILEAGE RECORD! I TOOK IT AGAIN WITH SAME COMPLAINT ON 11/12/2014 AND THEY SAY EVERYTHING LOOKS OKAY IT IS JUST ROAD CROWNING ON THE RIGHT LANE CAUSES IT. AGAIN THEY COULD NOT FIND OR DUPLICATE LOSS OF POWER AND SHIFTING. I AM TERRIBLY AFRAID OF DRIVING THIS VEHICLE WITH FAMILY AND FRIENDS EVEN THOUGH MILEAGE IS LESS THAN 9000 MILES IN 3 YEARS. WARRANTY EXPIRES ON 7/21/2015. PLEASE HELP ME TO RESOLVE THESE ISSUES AND SAFETY OF DRIVER AND PASSENGERS. *TR

11/20/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 05/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6CR******
Summary

DOCUMENTED SEVERAL TIMES SINCE 2013, THIS VAN HAS HAD PROBLEMS WITH THE FOLLOWING: SPEEDOMETER DOES NOT READ, GAUGES DO NOT READ, WINDSHIELD WIPERS TURN ON, ALL WARNING LIGHTS READ, HEADLIGHTS DO NOT WORK, A/C DOES NOT WORK; THEN ALL TURN OFF RANDOMLY AND INTERMITTENTLY TURN BACK ON AND OFF AGAIN. IN MAY 2014, THE VAN HAD TRANSMISSION ISSUES WHERE IT WOULD NOT SHIFT OUT OF LOW GEAR AND DRIVER HAD TO TWICE SHIFT INTO NEUTRAL AND BACK INTO DRIVE TO SHIFT PROPERLY. 6 REPAIR ATTEMPTS WERE MADE ON THE VAN BEGINNING IN MAY 2013 AND ENDING IN JULY 2013 WITH NO SUCCESS ON REPAIRS. THE VAN WAS STILL UNDER WARRANTY SO REPAIR WAS FREE OF CHARGE. REPLACEMENT OF THE TIPM WAS TWICE ATTEMPTED BUT FAILED BECAUSE OF THE FAULTY 2012 TIPMS. THIS VAN IS USED BY RSVP, A FEDERALLY FUNDED NATIONWIDE NON-PROFIT, TO TRANSPORT SENIOR VOLUNTEERS TO THEIR WORK SITES. THIS VAN HAS THE POTENTIAL TO PUT PEOPLE INTO A DANGEROUS CRASH AND NEEDS CHRYSLER TO REPAIR THE TIPMS IMMEDIATELY. *TR

11/17/2014
Components: VISIBILITY
Incident Date: 05/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY). THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE.

11/12/2014
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
Incident Date: 09/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3CR******
Summary

AROUND 37,000 MILES, CHECK ENGINE LIGHT CAME ON, SHORTLY AFTER PURCHASED, LIGHT WOULD GO OFF AND ON PERIODICALLY. AFTER A SEVERAL WEEKS LIGHT STAYED ON AND STARTED BLINKING, AT THIS TIME VAN WAS VIBRATING AND SOUNDED LIKE IT WOULD CUT OFF. DEALERSHIP ENDED UP REPLACING ENGINE HEAD UNDER WARRANTY. A FEW MONTHS LATER LIGHT CAME ON AGAIN, VAN DID NOT WANT TO ACCELERATE, DEALERSHIP COULD NOT FIND ANYTHING WRONG WITH VAN. AT TIMES VAN DOES NOT WANT TO ACCELERATE AS IT SHOULD. AFTER A DELAY, IT WILL ACCELERATE, BUT NOT LIKE IT SHOULD. AROUND 60,000 MILES, ABS LIGHT AND TRACTION LIGHT HAVE COME ON AND CRUISE CONTROL WILL NO LONGER WORK. BACK HATCH DOOR OF VAN LOCKED WHILE OPEN AND WOULD NOT SHUT. THE DOOR HAD TO BE TIED DOWN FROM THE INSIDE IN ORDER TO DRIVE IT TO THE DEALERSHIP. DEALERSHIP SAYS HINGES HAVE BEEN BENT. HINGES HAVE NO MARKS OF ANY KIND, AND THERE HAS BEEN NO DAMAGE TO THE VEHICLE. THERE'S A WHOLE LOT GOING WRONG FOR A 2012 VEHICLE. *TR

11/08/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 11/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXCR******
Summary

WHILE DRIVING ALONG THE HIGHWAY AT NIGHT, I TURNED OFF THE HIGH BEAMS BECAUSE OF AN APPROACHING CAR. THE MULTIFUNCTION SWITCH INSTANTLY FAILED; I WAS UNABLE TO ACTIVATE THE HIGH BEAMS AGAIN, MY DIRECTIONAL SIGNALS DID NOT WORK AND THE WINDSHIELD WIPERS BEGAN TO WIPE INCESSANTLY. I CONSIDER THIS TO BE A SAFETY-RELATED DEFECT, BECAUSE I COULD NOT SIGNAL MY INTENTIONS TO OTHER DRIVERS, NOR COULD I USE THE HIGH BEAMS TO IMPROVE VISIBILITY. ON A TWO-YEAR-OLD VAN WITH ONLY 89,000 MILES, THIS FAILURE SEEMS PREMATURE. *TR

11/05/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 11/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG2CR******
Summary

WAS AT STOPLIGHT WHEN 2012 GRAND CARAVAN (CREW) ACCELERATED INTO THE MIDDLE OF THE INTERSECTION. I HAD TO STAND ON THE BRAKE TO STOP AND WAS ALMOST STRUCK BY CROSS TRAFFIC. THE VAN WOULD THEN MOVE FORWARD SLUGGISHLY (AS IF NO POWER) AND AT DIFFERENT TIMES ACCELERATE TO HIGH SPEEDS (80+ MPH). I CALLED THE DEALER AND PARKED IT.TOOK IT TO DEALER NEXT DAY. SINCE MY VAN HAD 38K MILES ON IT THEY WANTED TO CHARGE ME OVER $300 TO REPAIR THE ELECTRONIC THROTTLE CONTROL. THE CODE (P2138) SHOWED THAT THE ACCELERATOR PEDAL POSITION SENSOR WAS BAD. SINCE MY VAN HAD JUST WENT OUT OF WARRANTY, I FUSSED AT THEM AND THEY GAVE ME A "GOODWILL" DISCOUNT FOR ME TO PAY $100.00. THIS DEFECT IS LIFE THREATENING! *TR

10/10/2014
Components: VISIBILITY
Incident Date: 09/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 234RDGCGXCR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/09/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/16/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL) AND STATED THAT THE PART WAS NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

09/04/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG6CR******
Summary

THE VEHICLE WILL SHUTDOWN RANDOMLY WITH NO INDICATION AS TO WHY AND/OR WILL NOT START RANDOMLY DUE TO ANTITHEFT BEING ACTIVATED. THE CHECK ENGINE LIGHT IS NOT ACTIVATED UPON VEHICLE SHUTDOWN OR FAILURE TO START. WHEN THE ENGINE SHUTS OFF WHILE DRIVING THE TACHOMETER WILL REAP ABOUT 900 RPM AND THE ONLY INDICATOR ON THE DASH IS A YELLOW TRACTION CONTROL ILLUMINATION ON THE DASH. THERE IS NO CHECK ENGINE LIGHT, LOW OIL PRESSURE INDICATION, OR LOW BATTERY INDICATION. AFTER A PERIOD OF TIME FROM A FEW MINUTES TO SEVERAL HOURS THE VEHICLE WILL RESTART AND RUN NORMALLY. THE VEHICLE MAY RUN NORMALLY FOR A FEW SECONDS TO MONTHS AT A TIME UNTIL THE PROBLEM REAPPEARS. THE PROBLEM CAN OCCUR ANYTIME WHILE DRIVING THE VEHICLE INCLUDING DRIVING ON THE HIGHWAY, INTERSECTIONS, PARKING LOTS, AND EXPRESSWAYS. WHEN THE VEHICLE STOPS RUNNING, THE STEERING AND BRAKING BECOME VERY DIFFICULT TO OPERATE. *TR

08/27/2014
Components: TIRES
Incident Date: 08/19/2014
Crash: No
Fire: No
Summary

PURCHASED YOKOHAMA AVID ASCEND TIRE IN APRIL 2013 BASED ON 80000 MILE TREAD WARRANTY. I NOTICED WHAT LOOKED LIKE DRY ROT CRACKING AND TIRES VIBRATED AT HIGHWAY SPEED. BROUGHT TO TIRE DEALER. THEY REBALANCED TIRES AND SAID TO COME BACK IF CONDITION GOT WORSE. DROVE ABOUT 400 MILES TO BEACH AND BACK. ON WAY BACK HOME VIBRATION CAME BACK. NOTICED AN ACTUAL SPLIT ABOUT 1/8 INCH WHERE TREAD MEETS THE SIDEWALL. TIRE DEALER REPLACED TWO TIRES ON A PRORATED BASIS ACCORDING TO YOKOHAMA. FRONT TIRES ALSO EXHIBITED FAR MORE PRONOUNCED WEAR THAN REARS DESPITE PROPER INFLATION. NOT HAPPY THAT I HAD TO PAY ANYTHING DUE TO MANUFACTURING DEFECT BUT I WAS NOT GOING TO RISK AN ACTUAL BLOWOUT. *TR

08/26/2014
Components: SEATS
Incident Date: 08/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

ON 2 OCCASIONS MY DAUGHTER WAS SITTING IN THE MIDDLE ROW PASSENGER SIDE SEAT , WHILE GOING TO RECLINE THE SEAT THE HEAD REST FLIPPED UP AND HIT HER IN THE HEAD AS IT WOULD WHEN ATTEMPTING TO FOLD THE SEAT TO PUT IN FLOOR(STOW AND GO SEATS). *TR

08/26/2014
Components: POWER TRAIN
Incident Date: 08/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

EVERY MORNING I GET INTO MY VEHICLE, START IT UP AND PUT THE VEHICLE FROM PARK TO DRIVE IT GOES INTO DRIVE ROUGH..THE VEHICLE HAS BEEN AT THE DODGE SERVICE CENTER ON THREE OCCASIONS TO TRY AND FIX THIS PROBLEM, THE FOURTH SERVICE APPT IS SCHEDULED FOR THIS THURSDAY, EACH TIME I WAS TOLD NOTHING WAS WRONG WITH THE VEHICLE...I TOOK THE VEHICLE TO A PRIVATE MECHANIC TO BE INSPECTED AUG 1ST, WAS TOLD BY THE MECHANIC THAT THERE IS SOMETHING WRONG WITH THE TRANSMISSION, IT IS CHANGING GEARS ROUGHLY...I HAVE 18,515 MILES ON THE VEHICLE AND HAVE HAD THIS PROBLEM SINCE I BOUGHT IT IN 2012 BRAND NEW. *TR

08/16/2014
Components: SERVICE BRAKES
Incident Date: 08/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9CR******
Summary

I NOTICED A HIGH PITCHED SQUEAL FROM THE REAR OF THE VEHICLE WHILE DRIVING. SAW LARGE AMOUNTS OF BLACK DUST ON LEFT REAR HUBCAP, AND WHEEL WAS EXTREMELY HOT. INDEPENDENT MECHANIC VERIFIED BRAKE PADS IN CONTACT WITH ROTOR ONLY ON THAT ONE WHEEL, AND HAD BEEN WORN COMPLETELY OUT. BRAKES ON ALL OTHER WHEELS IN EXCELLENT CONDITION AS WOULD BE EXPECTED AT ONLY 20,000 MILES. TOOK TO DEALER EXPECTING WARRANTY REPAIR AS BRAKE HAD NO MOVEMENT. DEALER DIAGNOSIS: BRAKE PADS FROZEN IN SLIDES. DEALER REFUSED WARRANTY REPAIR AS "BRAKE PADS ARE NOT COVERED AND THE CALIPERS FUNCTIONED ONCE WE PUT THE VEHICLE ON THE LIFT AND MANUALLY POPPED THEM OPEN. THEREFORE NO MECHANICAL DEFECT" MY ARGUMENT THAT IT WAS NOT DRIVER CAUSED (OTHER 3 WHEELS FINE) WAS NOT ACCEPTED, ALTHOUGH FURTHER FIRM DISCUSSION DID RESULT IN SERVICE MANAGER CHARGING HALF PRICE FOR TOTAL REAR BRAKE JOB. VERY DANGEROUS SITUATION, BRAKE DESIGN THAT ALLOWS THIS NEEDS TO BE INVESTIGATED.

08/15/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG2CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

07/29/2014
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3CR******
Summary

THIS MORNING THE FIRST THING I NOTICED WAS THAT THE CRUISE CONTROL WOULD NOT WORK. THIS AFTERNOON, I WENT TO A LOCAL HARDWARE STORE, PURCHASED SOME ITEMS THEN WENT TO MY VAN. WHEN OPENING THE DRIVER DOOR, THE DRIVER SIDE AIR BAG DEPLOYED FROM THE STEERING WHEEL. THERE IS NO SIGN OF ANY DAMAGE TO THE OUTSIDE OF THE CAR. I DID NOTICE THAT WHEN I STARTED THE VAN THE WINDSHIELD WIPERS BEGAN BUT I COULD NOT STOP THEM. WHEN THE WRECKER CAME AND THE CAR WAS STARTED, THE WIPERS DID NOT COME ON BY THEM SELVES AGAIN GLAD THAT THIS DID NOT HAPPEN WHEN THE CAR WAS MOVING.. *JS

07/12/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

ALL LIGHTS ON THE DASHBOARD CAME ON AND THE VEHICLE STARTING DINGING. I PULLED OVER, SHUT IT OFF, SAW NO VISIBLE PROBLEMS, TRIED TO RESTART, & THE VEHICLE WOULD NOT RESPOND TO THE FOB. HAD IT TOWED, WHERE THEY REPLACED THE CLOCK SPRING. HAD THE VEHICLE FOR 6 DAYS WHEN IT DID THE SAME THING. I AM NOW TOLD THAT THEY HAVE TO REPLACE THE TIPM MODULE. THIS PART IS ON BACKORDER ACROSS THE US. EVERYTHING I'VE READ SAYS IT WILL BE 3 MTHS OR LONGER BEFORE THE PART IS AVAILABLE. CHRYSLER IS AWARE OF THE PROBLEM & A CLASS ACTION LAWSUIT HAS BEEN FILED. I AM IN A POWER WHEELCHAIR, AND MY VAN HAS BEEN EQUIPPED WITH A WHEELCHAIR RAMP, KNEELING SYSTEM, DRIVER'S TRANSFER SEAT, AND LOW EFFORT STEERING. I NOW HAVE TO LEAVE MY VAN AT THE DEALER UNTIL IT IS FIXED BECAUSE IT'S NOT SAFE TO DRIVE. THE DEALER PROVIDES A LOANER BUT I AM UNABLE TO TRANSPORT MY POWER WHEELCHAIR. IT WEIGHS 360 LBS SO IT CANNOT BE LIFTED INTO A VEHICLE. I WORK FULL TIME, AND RELY ON MY WHEELCHAIR TO GIVE ME THE STAMINA TO MAKE IT THROUGH THE DAY. THIS TIPM MODULE FAILURE IS NOW COMPLETELY INTERFERING WITH MY LIFE. I WILL HAVE TO MAKE EXTRA PLANS TO GET GROCERIES, AND TO GET TO AND FROM WORK. CHRYSLER NEEDS TO DO SOMETHING AND ADMIT THEIR PART IS FAULTY, GET THEM OUT TO PEOPLE WHO NEED THEM, AND COVER THE COST. ONCE THE TIPM MODULE IS INSTALLED, THE DEALER WILL CHARGE ME ANOTHER $550. *TR

07/08/2014
Components: ENGINE
Incident Date: 06/20/2014
Crash: No
Fire: No
Summary

WHEN IDLING, A RATTLING SOUND CAME FROM ENGINE, IT WAS CONTINUOUS WITH ANY SPEED. TOOK VEHICLE TO DODGE DEALER IN VENTURA, CA FOR REPAIR. THEY STATED IT WAS SOME TYPE OF PLATE IN ENGINE AND WAS ORDERING PART. WAS SUPPOSED TO GET MY VAN BACK WITHIN 3 DAYS BUT "PART WAS STILL BEING TRACKED" AFTER 3 DAYS OF CALLING FOR STATUS. AROUND JUNE 27TH WE FINALLY ASKED FOR A RENTAL. DODGE SAID THEY WOULD PAY FOR RENTAL AND I WOULD PAY FOR GAS. WAS SUPPOSED TO HAVE RENTAL FOR ABOUT 3 DAYS. AROUND JULY 1ST WE WERE TOLD STILL WORKING ON VEHICLE, THEY WOULD CALL US IF IT WAS FINISHED THAT NIGHT, NO CALL BACK. IT IS NOW JULY 8TH AND THEY STILL HAVE OUR VEHICLE. OVER THE WEEKEND WE RECEIVED A LETTER FROM CHRYSLER STATING OUR WARRANTY WAS EXTENDED TO 10 YEARS, 100,000 MILES DUE TO ENGINE HEADS. WE WERE NEVER TOLD ANYTHING ABOUT ENGINE HEADS BY DODGE, AND STILL HAVE NOT HEARD BACK, STILL HAVE RENTAL. SHOULDN'T THIS BE A RECALL, INSTEAD OF JUST EXTENSION OF WARRANT? SOUNDS FISHY TO US... THANK YOU FOR YOUR TIME. *TR UPDATED 3/17/2015 *JS

07/01/2014
Components: SERVICE BRAKES
Incident Date: 09/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG8CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES, THE FRONT END OF THE VEHICLE JERKED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE REAR BRAKE PADS AND ROTORS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,000.

06/26/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7CR******
Summary

ONE NIGHT I WAS DRIVING WITH MY 4 YOUNG CHILDREN IN THE VAN ON A BACK ROAD TO GO HOME. ALL OF A SUDDEN ALL OF MY DASH LIGHTS CAME ON, MY RADIO SHUT OFF AND MY HEADLIGHTS WENT OUT. THAT LAST ABOUT 25 SECS. THEN MY VAN STALLED. I WAS SCARED TO HAVE THEM IN THE VAN WITH ME ON A BACK ROAD WITH NO HEADLIGHTS FIRST THEN A STALLED VAN. I WAS ABLE TO PULL OFF TO THE SIDE, WAITED 10 MINS AND STARTED IT BACK UP AGAIN. THE NEXT DAY I HAD THE VAN RUNNING IN PARK IT STALLED. I STARTED IT BACK UP OK, UNTIL I PUT IT IN REVERSE. IT STALLED AGAIN AFTER ALL THE DASH LIGHTS CAME ON THEN BACK OFF. I STARTED BACK UP AND IT SEEMED OK. I STOPPED AT A RED LIGHTS, SAME THING HAPPENED. IT STALLED AFTER ALL DASH LIGHTS WENT ON AND OFF AND RADIO SHUT DOWN. I HAVE HAD THIS VAN SINCE 3/23/14 AND IT STARTED 6/25/14. I CALLED THE DEALER SHIP AND EXPLAINED THE PROBLEM TO THEM. THEY SAID THAT SINCE IT WAS 3 DAYS PASSED THE WARRANTY IT WILL BE MY RESPONSIBILITY. I WAS LIKE REALLY. I DON'T KNOW WHAT TO DO KNOW. I JUST GOT THE VEHICLE 93 DAYS AGO SO ONLY MADE 3 PAYMENTS AND NOW HAVE TO PROBABLY DO EXPENSIVE WORK ON IT. THE DODGE DEALER WAS NOT HELPFUL AND RUDE ABOUT IT. SO NOW I HAVE THIS VEHICLE I STILL HAVE TO PAY ON FOR 6 YEARS AND AFTER ONLY 3 MONTHS OF OWNING I HAVE MAJOR ISSUES AND A VERY BIG SAFETY ISSUE BECAUSE I HAVE KIDS IN THE VAN. *TR

06/25/2014
Components: STEERING,SERVICE BRAKES
Incident Date: 05/01/2014
Crash: No
Fire: No
Summary

VEHICLE HAS ROUGHLY 36000 MILES, WHEN BRAKING THE STEERING SHAKES HARD, VIBRATING. WORRIED ONE DAY ONE OF MY TIRES IS GOING TO FALL OFF OR THE STEERING STOP WORKING AND LOOSE CONTROL OF THE VEHICLE. EVEN DODGE HAS ISSUED A TECHNICAL SERVICE BULLETIN FOR THIS EXACT PROBLEM, THE DEALERSHIP WON'T DO ANYTHING ABOUT IT BECAUSE THEY SAY IT IS NOT COVERED UNDER WARRANTY BUT ADMITS THAT IT IS A DESIGN FLAW WITH THE VEHICLE BEING BUILT WITH SUBSTANDARD PARTS. *TR

06/10/2014
Components: SERVICE BRAKES
Incident Date: 12/31/2012
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXCR******
Summary

SINCE WE BOUGHT THE VEHICLE, WITHIN 6 MONTHS OF PURCHASE BRAKES STARTED MAKING SQUEAKING NOISE, BRAKES GOT CLEANED AT A LOCAL SHOP; AND STARTED MAKING NOISE AGAIN IN ABOUT 6 MONTHS, TOOK TO THE DODGE DEALERSHIP AT ABOUT APX. 8,000, DON'T REMEMBER EXACT DATE; THEY DID A COMPLETE BRAKE JOB NEW PADS ROTORS AND ALIGNMENT, AT 6 MONTHS BREAKS STARTED SQUEAKING AGAIN. HAD BRAKES CLEANED AT A MECHANIC SHOP, NOISE STOPPED. THEN AGAIN AT 23,340 MILES, IN AT THE SHOP AGAIN, THEY TELL ME BRAKE PADS ARE NORMAL WEAR AND TEAR AND ARE NOT COVERED; BUT NOW THE FRONT AXLES ARE MAKING NOISES WHEN THE WHEEL TURNS AND REGULAR DRIVING WITHOUT BREAKING, LIKE A CLICK, CLICK, CLICK SOUND AS THE FRONT WHEELS TURN. WHEN APPLYING BRAKES THE VEHICLE SEEMS TO SHAKE A BIT AND MAKES SQUEAKING NOISES WHEN BRAKING. I BOUGHT THE VEHICLE BRAND NEW AND DO NOT TOW ANYTHING WITH IT, JUST NORMAL DRIVING TO AND FROM WORK; BUT THE BRAKES ISSUE SEEMS TO BE A CONSTANT ISSUE EVERY 6 MONTHS TO A YEAR. IT WILL BE REQUIRING ANOTHER BRAKE CHANGE AND PROBABLE AXLE REPAIR; AM WAITING FOR RESOLUTION UNDER FILE NO. 25141204 WITH DODGE, AM WAITING TO HEAR BACK. BUT IT SEEMS TO BE A BRAKES DEFECT IN THE 2012 DODGE GRAND CARAVAN VAN. I DO NOT FEEL SAFE DRIVING THIS VEHICLE BECAUSE OF THE BRAKES ISSUE. THEY TOLD ME AT THE DEALERSHIP THAT IT'S BECAUSE THEY ARE MOPAD PADS, AND THAT THEY ONLY LAST ABOUT 12,000 MILES AND WEAR OUT ARE NOT COVERED UNDER WARRANTY. I BOUGHT THE EXTENDED WARRANTY ON THE VEHICLE AT THE TIME OF PURCHASE, BUT THE BRAKES PROBLEM IS A RECURRING THING; THEY SEEM TO START MAKING NOISE AT ABOUT 6 MONTHS AFTER EACH FIX AND BRAKE PADS BEING WORN OUT WITHIN A YEAR. DON'T KNOW WHAT ELSE TO DO. *TR

06/07/2014
Components: SEATS
Incident Date: 06/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

ON SEVERAL OCCASIONS, THE LATEST BEING TODAY, THE SEATS HAVE ATTACKED PASSENGERS BY SPRINGING FORWARD IN A VERY UNSAVORY MANNER. ON THE REAR BENCH SEAT, THE HEADREST WHEN IN LOCKED MODE WILL RELEASE WITH A FURY ONLY KNOWN TO THE MOST VICIOUS OF CREATION SMASHING INTO THE HEAD OF THE GUEST. THE MIDDLE SEAT HAS AN EQUALLY NASTY VERTICAL EFFECT THAT ALMOST BROKE MY TWEEN'S NOSE TODAY AS SHE WAS ADJUSTING THE SEAT. DODGE NEEDS TO LOOK AT THE SPRING ACTION ON ALL OF THE SEAT COMPONENTS AND RECALL ALL VEHICLES WITH STOW AND GO SEATS AND LESSON THE STRENGTH OF THE SEAT RECLINING SPRINGS. *TR

05/20/2014
Components: SERVICE BRAKES
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG3CR******
Summary

DODGE GRAND CARAVAN 2012; NOTICED ABOUT 3 MONTHS AGO THAT THE REAR ROTORS WERE BECOMING SO HOT THAT YOU COULD MELT A STICK OF BUTTER BY JUST HOLDING IT NEAR AFTER DRIVING (30 MINUTES NON-INTENSE DRIVING). ONE TIME THE ROTORS WERE EVEN SMOKING AFTER. I HAVE ALREADY REPLACED BOTH REAR ROTORS/BRAKES TWICE AND JUST BOUGHT THE CAR (USED) IN DEC 2012. I DO NOT DO ANY DISTANCE DRIVING, AND MOST IS NOT CITY. I BROUGHT THE CAR TO A MECHANIC WHO RECOMMENDED A COMPLETE CALIPER/ROTOR/PAD REPLACEMENT AT AROUND $600. SEEMED LIKE A GENERIC FIX. I DECLINED, AS I CAN DO THIS WITH A FREE WEEKEND, AND HAD NO GUARANTEE OF FIXING THE PROBLEM LOOKING AT OTHER REPORTED ISSUES. THE ROTORS CONTINUE TO GET HOT (USUALLY NOT BOTH AT THE SAME TIME, BUT RATHER ONE MORE THAN THE OTHER EACH TIME), AND AM AFRAID TO DRIVE ANY FARTHER THAN THE 30 MIN COMMUTE TO WORK. I HAVE READ SO MANY STORIES OF THE SAME ISSUE OCCURRING TO DODGE/CHRYSLER OWNERS, AND ONES GOING ALL THE WAY BACK TO 2008 MODELS. I CAN'T FATHOM HOW THIS WOULD STILL BE AN ISSUE IN A 2012 MODEL, AND THAT NOTHING HAS BEEN DONE TO HELP THE CONSUMER AND CORRECT THE MISTAKE. EVEN THE DEALERSHIP MECHANIC TOLD ME THAT THE ROTORS ARE TOO SMALL TO HANDLE THE HEAT. I HAVE NIGHTMARES OF THE DAY THAT IT GETS SO HOT THAT SOMETHING IN THE ASSEMBLY OR TIRE GOES AND SENDS MY FAMILY OF 4 AND 2 UNBORN CHILDREN INTO ONCOMING TRAFFIC. *TR

05/13/2014
Components: EQUIPMENT
Incident Date: 04/19/2014
Crash: No
Fire: No
Summary

CPCS: I1440342A. CAR CHARGER. CONSUMER STATED SHE HAD THE CHARGER PLUGGED INTO THE OUTLET IN HER 2012 DODGE GRAND CARAVAN, AN IT STARTED SMOKING WITH NO DEVICE PLUGGED INTO IT. *LN

05/12/2014
Components: WHEELS
Incident Date: 04/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

HUMMING NOISE COMING FROM THE REAR OF THE VEHICLE. TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT BOTH REAR WHEEL BEARINGS NEED TO BE REPLACED. I HAVE NEVER HAD TO REPLACE WHEEL BEARING ON A CAR MUCH LESS AFTER ONLY 43,500 MILES. *TR

05/05/2014
Components: STRUCTURE
Incident Date: 07/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8CR******
Summary

IT SHAKES RATTLES , RIDES LIKE FREIGHT TRUCK NOT SMOOTH RIDING AT ALL AIR COMES AROUND ALL DOORS DUST ALSO , DOORS RATTLE LIKE THEY WERE NOT SHUT PROPERLY THE VAN WHISTLES AT VARIOUS TIMES SOUNDS LIKE COMING FROM MOTOR OR FRONT OF VAN UNDER HOOD SOMEWHERE MIDDLE SEATS DO NOT FOLD DOWN INTO THE COMPARTMENT AS SHOWS TO BE STOW A WAY SEATS IT REAL SHAKES BOUNCES LIKE NO SHOCKS ON IT NOT SMOOTH RIDING LIKE THE DEMO VANS I TEST DROVE AND IS REALLY LOAD ON INSIDE FROM OUT SIDE VAN FROM OTHER NOISES AND WIND I HAVE HAD IT INTO THE DEALER 2 TIMES FOR THIS I HAD LESS THAN 10,000 MILES FIRST TIME AND IT RODE AS IF THE VAN WAS 200,000 MILES AND OVER 10 YEARS OLD THEY STATED THEY FIXED IT BUT IT WAS NOT. IT HAS BEEN THIS WAY SINCE THE DAY WE BOUGHT IT DEALER SAYS IT GETS BETTER AFTER 2 OR 3 THOUSAND MILES OR FIRST OIL CHANGE BUT IT HAS NOT NOW IT HAS THE WHISTLE THING GOING ON BOUGHT THE VAN MAY 22 2012 PAID ALMOST $30,000. FOR IT EXPECT FOR THIS KIND OF MONEY IT WOULD RIDE SMOOTHER LIKE THE DEMOS I TEST DROVE I AM VERY DISAPPOINTED IN IT . A FRIEND ASKED ABOUT BUYING A NEW ONE LIKE MINE (SHE HAS HANDICAP CHILD) I TOLD HER TO BUY KIA INSTEAD IT WOULD RIDE BETTER . IT WOULD BE BETTER IF DEALERSHIP HAD NOT LIED ALSO THEY WERE SUPPOSE TO REFUND THE $900. EXCISE TAX IF I BOUGHT IT THAT DAY AND STILL HAD TO WAIT OVER A WEEK FOR THE DELIVERY TO DEALER BEFORE I GOT MY VAN. *TR

05/03/2014
Components: VISIBILITY
Incident Date: 05/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXCR******
Summary

MY VEHICLE WAS PARKED IN MY DRIVEWAY ABOUT 50 FEET AWAY FROM THE ROAD AT APPRX 11:00 AM 5/3/2014 WHEN ME AND MY HUSBAND HEARD A POP LOOKED OUTSIDE TO SEE THAT MY REAR WINDSHIELD EXPLODED. MY SIDE VENTS WHERE BOTH OPEN ON THE VEHICLE AND IT WAS NOT DRIVEN SINCE 5/2/2014 AT 12:30 PM. THEN WAS PARKED FROM THERE ON. POLICE CAME BY AND SAW NO FOUL PLAY. *TR

04/28/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8CR******
Summary

ENGINE RUNS VERY ROUGH, IDLES LOW ALMOST DIES AT INTERSECTIONS. DOES NOT HAVE POWER WHEN GAS PEDAL IS PUSHED DOWN, LOOSES POWER WHILE DRIVING AS WELL. THESE VANS HAVE SOMETHING MAJORLY WRONG WITH THE ENGINES AND TRANSMISSIONS. DODGE NEEDS TO INVESTIGATE AND RECALL/REPAIR THESE VANS. THEY ARE HAZARDOUS. I CANNOT WAIT TO BE RID OF MINE BEFORE SOMETHING HAPPENS TO ME AND MY FOUR CHILDREN. DOESN'T SOUND LIKE I'M THE ONLY ONE WITH THE PROBLEMS EITHER. MAYBE DODGE/CHRYSLER IS GOING TO BE LIKE GM AND LET PEOPLE DIE BEFORE REPAIR A MINOR PART. VERY DISAPPOINTED IN THIS VEHICLE. IT WILL BE MY LAST DODGE PURCHASE. *JS

04/20/2014
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 03/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5CR******
Summary

NO ACCELERATION WHEN GAS PEDAL PUSHED, RPMS RACED BUT NOT ABLE TO PROCEED. WARNING LIGHT INDICATING ELECTRONIC THROTTLE PROBLEM. PULLED OFF THE HIGHWAY, TURNED OFF THE IGNITION, SAT FOR 5 MINUTES. RESTARTED THE VEHICLE AND DROVE IMMEDIATELY TO THE DEALERSHIP. TOLD THEM TO CALL ME WHEN IT WAS CORRECTED. FORTUNATELY, I HAD PURCHASED THE EXTENDED WARRANTY ON THIS MINIVAN DUE TO HAVING HUGE TRANSMISSION PROBLEMS WITH A 2002 HONDA ODYSSEY. THE SERVICE MANAGER SAID THE TECHNICIAN WHO TORE THE ELECTRONIC THROTTLE APART FOUND FIBER IN IT. THE RADIO WAS ALSO NOT WORKING BUT THEY SAID THAT THERE WAS A WIRE THAT CAME LOOSE. RADIO NOW WORKING AS WELL AS THE ELECTRONIC THROTTLE. NO CHARGE BECAUSE I PURCHASED THE EXTENDED WARRANTY. UPON READING OTHER ELECTRONIC THROTTLE PROBLEMS AT THIS SITE I FELT COMPELLED TO JOT DOWN MY EXPERIENCE. *TR

04/09/2014
Components: SERVICE BRAKES
Incident Date: 04/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBD7CR******
Summary

THE FRONT BRAKE CALIPERS SEIZE UP CAUSING EARLY DISK AND PAD DAMAGE. THE DEALER SAID THE CALIPERS ARE UNDER WARRANTY, BUT NOT THE PADS OR DISKS. I HAVE THE MINIVAN SERVICED REGULARLY AND THE BRAKES WERE OK. THERE WAS A POP SOUND WHEN THE CALIPERS RELEASED, BUT THE PADS AND DISKS WERE BADLY DAMAGED. I NOW HAVE A $1000 BRAKE PROBLEM CAUSED BY A DEFECTIVE CALIPER THAT WAS UNDER WARRANTY. I SHOULD NOT HAVE TO PAY FOR THIS. THIS IS NOT NORMAL WEAR OR MY FAULT. *TR

04/05/2014
Components: SUSPENSION,SERVICE BRAKES
Incident Date: 09/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 2C4GP44R35R******
Summary

THE BRAKES CALIPERS/BRAKES ARE SEIZING UP, AFTER COMPLETE REPLACEMENT OF ALL BRAKE COMPONENTS, THIS PROBLEM RECURRED IN LESS THAN 5000 MILES, AT THE SAME TIME, THE AXLE BOLTS WERE LOOSE AND THE CAR BECAME VERY UNSTABLE. *TR

04/03/2014
Components: ELECTRICAL SYSTEM
Incident Date: 01/03/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 2C4RDGCG5CR******
Summary

AT 11:30 PM THE CAR ENGINE STARTED (THE KEYS WERE IN THE HOUSE),HORN WAS BLOWING, HEAD LIGHTS WERE ON, WIPERS GOING AT FULL SPEED FOUR WAY FLASHER GOING THERE WAS A RED GLOW UNDER THE CAR AND SMOKE WAS BILLOWING FROM UNDER THE CAR AND THE DOORS WERE LOCKED. WE WERE ABLE TO GET A KEY FROM THE FOB AND UNLOCK THE DOORS,AND UNLATCH THE HOOD SO WE COULD OPEN THE HOOD. ALL THE WIRES, ALTERNATOR, FUSE BOX AND BATTERY WERE CHERRY RED. USING SOME CLIPPERS WE WERE ABLE TO CUT THE BATTERY CABLE AND EVERY THING STOPPED WE COOLED THINGS DOWN WITH SOME SNOW.ALL THIS ONLY 3 FT. FROM OUR HOUSE DODGE ESTIMATED ABOUT $1800.00 TO FIX WHAT COULD BE SEEN AND MOST LIKELY MORE WOULD SHOW UP LATER. THIS IS THE THIRD TIME WE HAVE HAD PROBLEMS WITH THE ELECTRICAL ON THIS CAR. MY WIFE AND I ARE BOTH DISABLED AND I NEED A VAN TO CARRY MY WHEEL CHAIR WHEN I GO TO THE DOCTOR,ETC.WE DON'T HAVE THE MONEY TO FIX THE CAR AND STILL MAKE PAYMENTS I HAVE CONTACTED DODGE AND OUR INSURANCE COMPANY, BUT THEY SAY IT IS OUR PROBLEM. I HOPE YOU MIGHT BE ABLE TO HELP US OUT. *TR

03/21/2014
Components: ELECTRICAL SYSTEM
Incident Date: 03/21/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

I WAS DRIVING FROM ONE DESTINATION TO THE OTHER AND WHEN I GOT TO MY OTHER DESTINATION I SMELLED SMOKE. I LOOKED DOWN AND NOTICE THE CIGARETTE PORT WHICH WAS EMPTY WAS SMOKING, I PULLED MY GERBER OUT AND PULLED THE PORT OUT AND THERE WAS A FIRE. I ALERTED A CO WORKER AND THEY GOT A FIRE EXTINGUISHER. WE MANAGED TO PUT THE FIRE OUT. BUT CONSOLE IS COMPLETELY GONE. THIS ALL HAPPENED WITHIN 15 MINUTES. *TR

03/03/2014
Components: POWER TRAIN
Incident Date: 04/26/2012
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG7CR******
Summary

THERE IS A LOUD "THUD" WHEN IT IS PUT INTO ANY GEAR, AND YOU CAN EVEN FEEL IT. ALSO, THE TRANSMISSION BOGS DOWN A LOT AND DOESN'T LIKE TO SHIFT INTO GEAR WHEN YOU ARE DRIVING, IT'S VERY SLUGGISH. IT'S BEEN LIKE THIS SINCE WE FIRST TRIED IT OUT. WE EVEN HAD IT REPROGRAMMED BECAUSE THERE WAS SOME SORT OF SERVICE BULLETIN, AND THAT DIDN'T HELP AT ALL. *TR

01/24/2014
Components: SERVICE BRAKES
Incident Date: 01/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3CR******
Summary

CHRYSLER REFUSES TO ACKNOWLEDGE A SERIOUS DEFECT IN THE BRAKING SYSTEM OF THE DODGE GRAND CARAVANS. I PURCHASED A NEW 2012 GRAND CARAVAN FROM A DEALERSHIP. ON JULY 31, 2013, QUIRK DEALERSHIP IN BRAINTREE, MA REPLACED REAR ROTORS ON THE VAN AT 17,000 MILES BECAUSE "REAR ROTORS WERE VERY MARKED UP AND HAD RUST RINGS." ON JANUARY 18, 2014, SAME DEALERSHIP TOLD ME THAT ROTORS WERE PITTED AGAIN AT 27,000 MILES AND HAD TO BE REPLACED FOR $502.00 (OUT OF POCKET). WHEN I PROTESTED THAT MOPAR PARTS SHOULD NOT FAIL IN LESS THAN 6 MONTHS, THE SERVICE PERSON TOLD ME THAT "DODGES ARE KNOWN FOR THESE PROBLEMS." I CONTACTED CHRYSLER CUSTOMER ASSISTANCE TO SEE IF THEY WOULD COVER THEIR DEFECTIVE PARTS AND HAVE BEEN GIVEN THE TOTAL RUN AROUND. CHRYSLER OFFERED ME $60.00 OFF THE PRICE OF THE BRAKE JOB BUT I DECLINED BECAUSE FACTORY PARTS SHOULD NOT FAIL SO QUICKLY. I CHECKED THE INTERNET (LEMON LAW BLOG, CAR COMPLAINTS, ETC.) AND FOUND HUNDREDS IF NOT THOUSANDS OF COMPLAINTS SIMILAR TO MINE FOR PREMATURE BRAKE FAILURE IN 2006-2012 CARAVANS & TOWN AND COUNTRY'S. CHRYSLER IS AWARE OF THIS PROBLEM AND IS TRYING TO AVOID RESPONSIBILITY FOR REPAIRING THIS KNOWN DEFECT BY PASSING THE COST ON TO AMERICAN CONSUMERS. A RECALL SHOULD BE ORDERED FOR THESE VEHICLES BASED ON PREMATURE BRAKE FAILURE THAT CHRYSLER IS DELIBERATELY IGNORING. *TR

01/21/2014
Components: SERVICE BRAKES
Incident Date: 03/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDGXCR******
Summary

I PURCHASED THIS PARTICULAR VEHICLE 08/18/12 WITH APPROXIMATELY 17,000 MILES. I WAS TOLD THE BRAKES HAD ALREADY BEEN REPLACED. AFTER DRIVING THE VEHICLE TO APPROXIMATELY 35,000 MILES, I WAS TOLD THE BRAKES NEEDED TO BE REPLACED AGAIN. NOW, AT 60,000 MILES, I'M BEING TOLD, ONCE AGAIN, THAT THE BRAKES NEED TO BE REPLACED. AFTER OWNING MULTIPLE VEHICLES THROUGHOUT MY DRIVING EXPERIENCE (28 YEARS), I HAVE NEVER EXPERIENCED SUCH A RECURRING PROBLEM WITH ANY VEHICLE I'VE EVER OWNED. EXTENSIVE ONLINE RESEARCH REVEALS THAT THIS IS AN ISSUE THE MAJORITY OF DODGE GRAND CARAVAN, CHRYSLER TOWN AND COUNTRY AND VOLKSWAGEN OWNERS HAVE EXPERIENCED AS WELL, AND I WOULD IMAGINE THIS IS NOT THE FIRST COMPLAINT YOU'VE SEEN REGARDING THIS ISSUE? I HAVE NOT CONTACTED THE MANUFACTURER ABOUT THIS ISSUE. I SHOULD ALSO ADD THAT THE BRAKE WORK DONE AT APPROXIMATELY 35,000 MILES WAS DONE BY A FAMILY FRIEND WITH OVER 25 YEARS EXPERIENCE IN THE AUTOMOTIVE REPAIR INDUSTRY, DUE TO AN EXTREMELY HIGH ESTIMATE FROM THE SHOP I CURRENTLY USE. (IN EXCESS OF $650.00). *TR

12/30/2013
Components: POWER TRAIN,ENGINE
Incident Date: 02/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6CR******
Summary

MY 2012 DODGE GRAND CARAVAN BEEN IN THE SHOP 3 TIMES FOR TRANSMISSION PROBLEMS IT'S NO GOOD. I DON'T KNOW WHAT TO DO ABOUT THIS BUT, I DON'T WANT TO KEEP ON PAYING A CAR NOTE FOR A CAR THAT IS GOING TO GIVE OUT AND ANY GIVING TIME. IT'S NOT GOING TO LAST LONG. I WANT A NEW CAR FREE OF CHARGE. *TR

11/18/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 11/18/2013
Crash: No
Fire: No
Summary

WIFE WAS MERGING ON TO HIGHWAY AND THE THROTTLE STUCK OPEN AND THE GAS PEDAL WAS ALSO STUCK. THE VEHICLE ACCELERATED UP TO 90 MPH AND WAS HITTING 5000 RPMS. SHE HAD TO STICK HER FOOT UNDER PEDAL TO LIFT IT AWAY FROM FLOOR AND GET THE CAR TO SLOW. THIS PROBLEM NEARLY RESULTED IN A MAJOR ACCIDENT AS IT WAS A BUSY TIME OF MORNING. VEHICLE IS CURRENTLY AT A DEALERSHIP IN SAN ANTONIO BEING LOOKED AT. *TR

11/15/2013
Components: SERVICE BRAKES
Incident Date: 11/14/2013
Crash: No
Fire: No
Summary

THE REAR BRAKES ON THE DODGE MINIVANS WERE DESIGNED POORLY. THE CALIPERS DO NOT RELEASE PROPERLY, AND THE CLEARANCE ON THE BRAKE PADS IS TOO TIGHT AND CAUSES THE PADS TO GET STUCK. LAST NIGHT WE HAD THE BRAKE HANG ON ONE OF THE REAR BRAKES AFTER USING THE PARKING BRAKE. THE PADS STAYED CLOSE TO THE CALIPER AND CAUSED THE ENTIRE ROTOR TO HEAT UP FROM THE EXCESSIVE FRICTION. PADS, ROTORS AND CALIPERS WERE REPLACED LAST WEEK, FULL BRAKE FLUID REPLACEMENT DONE AT DODGE DEALERSHIP THIS WEEK. EVERYTHING CHECKED OUT, NOW CALIPER IS JAMMED. NUMEROUS COMPLAINTS FROM OTHERS ARE ON THE INTERNET FOR THE 2008 - 2012 (AND SOME 2013+) MODEL GRAND CARAVANS DUE TO POORLY DESIGNED REAR BRAKE SYSTEM. *TR

08/12/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING 30 MPH, THE ELECTRONIC THROTTLE CONTROL WARNING LAMP ILLUMINATED. THE VEHICLE ALSO BEGAN TO ACCELERATE WITHOUT DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT REPAIRED NOR WAS THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. THE APPROXIMATE CURRENT MILEAGE WAS 13,100.

07/10/2013
Components: POWER TRAIN,STRUCTURE,VEHICLE SPEED CONTROL
Incident Date: 05/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXCR******
Summary

PASSENGER SIDE SLIDING DOOR RATTLES AS IF OPEN DEALER REPLACE DOOR PANEL DID NOT FIX SAID LEFT SIDE TAILLIGHT WAS CAUSE REPLACE IT DID NOT FIX SAID MANUFACTURER LEFT BRAKE CLIPS OFF BRAKE PADS REPLACE STILL RATTLES TOLD KNOW ITS MY IMAGINATION ALSO TRANSMISSION PROBLEMS MASH GAS EASY TO MAINTAIN SPEED HAVE TO KEEP MASHING ALMOST TO FLOOR BEFORE ANY THING HAPPENS THEN IT DROPS DOWN INTO PASSING GEAR ALMOST MAKING YOU REAR END VEHICLE AHEAD OF YOU SOMETIMES ON TAKE OFF WILL START GOING THEN HESITATE CAUSING A POSSIBLE CRASH SITUATION DEALER SAID TRANSMISSION NEEDED COMPUTER UPDATE THIS MADE IT WORST PUT TWO MORE UPDATE STILL NOT SHIFTING RIGHT HAVE MADE MANUFACTURER AWARE HAVE OPEN STAR CASE WITH THEM STILL CAN NOT GET PROBLEMS RESOLVE HAVE PARKED VAN AT 15685 MILES I FEEL THAT ITS UNSAFE FOR MY WIFE AN GRAND KIDS TO BE IN ! I HAVE SEVERAL MECH DRIVE IT THEY SAY SOMETHING WRONG ALSO. *TR

07/05/2013
Components: STRUCTURE
Incident Date: 05/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR LIFTGATE INDEPENDENTLY RELEASED OPEN NUMEROUS TIMES. THE FAILURE OCCURRED WHILE THE VEHICLE WAS STATIONARY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES WHERE THE COMPUTERIZED SYSTEM WAS UPDATED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

06/17/2013
Components: POWER TRAIN
Incident Date: 10/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE RPMS INCREASED AND THE VEHICLE DECELERATED. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,419. *TR

05/30/2013
Components: POWER TRAIN
Incident Date: 09/01/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER SHIFTING FROM REVERSE AND INTO DRIVE, THERE WAS A LOUD EXPLOSION SOUND. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS HOWEVER, THE CAUSE OF FAILURE WAS NOT DETERMINED. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 11,000. THE CURRENT MILEAGE WAS 14,000.

03/08/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG7CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL BECAME STUCK IN OPEN THROTTLE POSITION. THE CONTACT STATED THAT THE VEHICLE BEGAN TO ACCELERATE AND SHE HAD TO UTILIZE THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE FROM ACCELERATING ANY FARTHER. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THEY COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 20,900.

01/22/2013
Components: TIRES
Incident Date: 01/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG7CR******
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN EQUIPPED WITH KUMHO KH25 TIRES, SIZE 235/60R/16. THE CONTACT STATED THAT THE DRIVER FRONT AND REAR TIRES FLATTENED WITHIN A WEEK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN INSPECTED THE TIRES AND STATED THAT AIR WAS ESCAPING FROM THE SEAMS ON THE SIDES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO HAVE THE DEALER RETURN THE TIRES IN ORDER TO RECEIVE A CREDIT. THE TIRES WERE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 39,000. THE DOT WAS NOT AVAILABLE.

01/06/2013
Components: ENGINE
Incident Date: 01/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG7CR******
Summary

DRIVING IN A SMALL TOWN, MY CHECK ENGINE LIGHT CAME ON. I WAS ON THE LOOKOUT FOR THIS. I AM A MEDICAL COURIER AND WE HAVE 4, MAYBE 5, GRAND CARAVANS OPERATING OUT OF OUR FACILITY. TWO HAVE HAD TO HAVE THE HEADS REPLACED, BOTH WITH THE PENTASTAR V-6. I HAVE THIS ENGINE IN MINE AS WELL . I WAS TOLD BY THE DRIVERS OF THOSE TO WATCH FOR THE CHECK ENGINE LIGHT TO COME ON, AND LAST NIGHT IT DID. SO NOW, IT SEEMS I MAY BE NUMBER THREE. I WOULD CONSIDER MY DRIVING HABITS IN THE DODGE "EASY", PROBABLY 90% OF THE TIME I AM DRIVING RURAL TWO LANE HIGHWAYS AND INTERSTATE. THE WORKDAY IS ABOUT 380 MILES DRIVEN. I DRIVE VERY LITTLE STOP AND GO. I CAN GET 90K MILES OUT OF ORIGINAL BRAKES AND TIRES. I DO USE A VARIETY OF BRANDS OF GAS, BUT I WOULD CONSIDER THEM ALL "BRAND NAME". WE SERVICE OUR VEHICLES AT PROPER INTERVALS, ALL CARAVANS ARE ORDERED TO THE SAME SPEC, BUT THIS CAN DIFFER SLIGHTLY WITH MODEL YEAR. WHILE SEARCHING THE NET, I'VE READ WHERE CHRYSLER IS QUIETLY REPLACING HEADS WITH PROBLEMS. ONE OF MY FELLOW COURIERS RECENTLY HAD THE HEAD WORK DONE AT 80K+ ON HIS DODGE. YOU CAN SEE I AM NOW AT A SIMILAR MILEAGE. OUR FLEET MAN TOLD ME THERE WAS NO INVOICE AND THE ENGINE WAS FIXED FOR FREE AT A CHRYSLER DEALER. IT SHOULD HAVE BEEN- A CYLINDER HEAD SHOULD NOT NEED REPLACEMENT AT 80K+ ON A PROPERLY MAINTAINED VEHICLE. I AM SUBMITTING THIS BECAUSE CHRYSLER IS STATING THIS IS SOME SORT OF RARE (LESS THAN 1%) OCCURRENCE DUE TO AN ODD COMBINATION OF FACTORS, INCLUDING BAD FUEL. I BEG TO DIFFER AS WE HAVE HAD 2 PENTASTAR CARAVANS FIXED AT WORK, AND IT'S LIKELY MINE WILL BE NUMBER 3. THIS IS QUITE REMARKABLE, AND CAN'T BE DISCOUNTED AS SOME SORT OF FLUKE. IT'S NOT COINCIDENCE, IN MY VIEW. IT'S A FLAWED HEAD DESIGN, OR POOR MANUFACTURING. THERE SHOULD BE CORRECTION BEYOND THE FACTORY WARRANTY. *TR

11/20/2012
Components: SEATS
Incident Date: 11/20/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AS SHE ATTEMPTED TO POSITION THE REAR PASSENGER'S SEAT UPRIGHT, THE HEAD REST SLAMMED DOWN AND INJURED A CHILD PASSENGER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND BUT THEY PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1,200. THE VIN WAS UNAVAILABLE.

07/17/2012
Components: POWER TRAIN
Incident Date: 07/01/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT A LOUD NOISED WHEN THE GEAR WAS IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE COMPUTER, TRANSMISSION AND THE REVERSE GEAR FAILED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 11,083 AND THE CURRENT MILEAGE WAS 12,000.

07/05/2012
Components: STRUCTURE
Incident Date: 07/04/2012
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6CR******
Summary

DRIVER AND PASSENGER DOORS MISALIGNED TO THE POINT THAT THE GAPS OUTWARD MADE THE DOOR APPEAR AJAR, WATER ENTERS EXCESSIVELY AROUND FRAME, HOWEVER DOES NOT ENTER INSIDE THE VAN. THE FIRST ATTEMPT ON 7/5/2012 BY THE DEALER WAS TO ADJUST THE STRIKE PLATE WHICH CAUSED THE BOTTOM OF THE DOORS TO BE EXCESSIVELY INWARD. I HAVE BEEN SCHEDULED TO HAVE ALL 4 DOORS REALIGNED NEXT WEEK. WHAT IS MY RECOURSE IF THIS PROBLEM IS NOT FIXED PROPERLY ? PURCHASE DATE 6/15/2012 CURRENTLY HAS 935 MILES. DEALER STATES IT IS A MANUFACTURE DEFECT AND THAT THEY ASSURE ME THE VEHICLE WAS NOT DAMAGED DURING TRANSPORT. *TR

04/03/2012
Components: POWER TRAIN
Incident Date: 10/31/2011
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3CR******
Summary

I HAVE A TRANSMISSION MANUFACTURING DEFECT THAT SHOULD BE AFFORDED THE SAME CONSUMER PROTECTION AS THE 2012 GRAND CARAVANS WITH ENGINE SLUDGE. MY PUMP AND AXLE SEALS BEGAN LEAKING WHILE I WAS DRIVING AT 45 MPH. I DIDN'T NOTICE UNTIL 20 MILES WERE ON THE ODOMETER. THE DEALERSHIP REFUSED TO EXAMINE IT BEFORE I HAD TO RELEASE IT TO AMS VANS FOR WHEELCHAIR CONVERSION. IT WAS RETURNED TO ME WITH 36 MILES ON THE ODOMETER AND IT WAS LEAKING DURING THE ADDITIONAL 16 MILES. UNLESS CHRYSLER IS WILLING TO PROVIDE DOCUMENTATION THAT THIS TRANSMISSION CANNOT BE DAMAGED BY RUNNING IT WITHOUT FLUID IT SHOULD HAVE BEEN REPLACED UNDER THE 5 YEAR 50,000 MILE DRIVE TRAIN WARRANTY. BUT CHRYSLER AND THE DEALERSHIP HAVE REFUSED TO DO SO, REPLACING ONLY THE FLUID AND SEALS AND LEAVING ME WITH A DAMAGED TRANSMISSION ON MY NEW VEHICLE. THIS LEAK WAS DOCUMENTED BY MORE THAN ONE TECHNICIAN NOT WORKING FOR CHRYSLER OR THE DEALERSHIP WHERE IT WAS PURCHASED. UPDATED 04/13/12 *BF..UPDATED IVOQ 04/19/12 UPDATED 04/24/12......UPDATED 05/15/12 * LJ THE CONSUMER STATED THE CHECK ENGINE LIGHT DID NOT ILLUMINATE AND THE VEHICLE IS NOT BEING DRIVEN, BECAUSE OF THE LOSS OF TRANSMISSION FLUID WHICH WAS INSTALLED AT THE CHRYSLER MANUFACTURING PLANT FOR THE PURPOSE OF LUBRICATION AND COOLING THE COMPONENTS, WHICH REDUCED ANY POSSIBILITY OF PROTECTING THE MOVING PARTS AND SEALS. THEREFORE, THE TRANSMISSION IS AS UNSAFE AS THE 2012 DODGE CARAVAN ENGINES THAT ARE BEING REPLACED UNDER RECALL FOR SLUDGE. UPDATED IVOQ 05/22/12 UPDATED 05/24/12 *BF *TR UPDATED 01/27/15*JB UPDATED IVOQ 05/24/12 UPDATED 05/25/12 UPDATED 06/14/2012 *JS UPDATED UPDATED 06/28/12*LJ..UPDATED 06/29/12. *JB..UPDATED 12/11/12 *BF.....UPDATED 12/19/12 *BF

11/30/2011
Components: POWER TRAIN
Incident Date: 11/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3CR******
Summary

I NOTICED A FLUID LEAK IN MY DRIVEWAY AND BASED ON THE RED COLOR I ELIMINATED THE POSSIBILITY THAT IT WAS FROM THE POWER STEERING BECAUSE THE RESERVOIR WAS AT THE MAX LEVEL. I WAS LATER INFORMED THAT THE TRANSMISSION SIDE COVER WAS LEAKING. I SENT THE VEHICLE TO THE DEALER WHERE DYE WAS ADDED AND WAS INFORMED THAT FLUID WAS LEAKING IN THE AREA OF THE BELL HOUSING AND THE TRANSMISSION WOULD REQUIRE DISASSEMBLY TO ASCERTAIN WHAT THE CAUSE IS. *KB ....UPDATED 04/09/12 *BF.

5 Recalls

for 2012 DODGE GRAND CARAVAN
29/09/2011
CAMPAIGN NUMBER: 11V487000
ENGINE AND ENGINE COOLING
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
Campaign Number: 11V487000
Manufacture: CHRYSLER GROUP LLC
Components: ENGINE AND ENGINE COOLING
Summary

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.

Notes

THIS IS CHRYSLER SAFETY RECALL NUMBER L33. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

03/04/2012
CAMPAIGN NUMBER: 12V141000
SUSPENSION:REAR
THIS COULD RESULT IN A DECREASE IN DURABILITY, WHICH MAY LEAD TO WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
Campaign Number: 12V141000
Manufacture: CHRYSLER GROUP LLC
Components: SUSPENSION:REAR
Summary

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.

Notes

CHRYSLER RECALL NUMBER IS M13. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION’S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

02/05/2012
CAMPAIGN NUMBER: 12V191000
EQUIPMENT
THE POWER LIFTGATE DOOR MAY CLOSE ON AN APPENDAGE, INCREASING THE RISK OF INJURY.
Campaign Number: 12V191000
Manufacture: CHRYSLER GROUP LLC
Components: EQUIPMENT
Summary

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES, MANUFACTURED FROM MARCH 9, 2012 THROUGH MARCH 12, 2012. SOME VEHICLES MAY BE EQUIPPED WITH A RIGHT SIDE LIFTGATE PINCH SENSOR THAT DOES NOT FUNCTION PROPERLY. AS A RESULT, INCREASED FORCE MAY BE REQUIRED IN ORDER TO STOP THE POWER LIFTGATE DURING FINAL CLOSING STAGES.

Notes

CHRYSLER'S RECALL CAMPAIGN NUMBER IS M17. CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION’S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

07/05/2014
CAMPAIGN NUMBER: 14V234000
ELECTRICAL SYSTEM
An overheated switch may result in a vehicle fire.
Campaign Number: 14V234000
Manufacture: Chrysler Group LLC
Components: ELECTRICAL SYSTEM
Summary

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

13/06/2017
CAMPAIGN NUMBER: 17V376000
AIR BAGS:FRONTAL
Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
Campaign Number: 17V376000
Manufacture: Chrysler (FCA US LLC)
Components: AIR BAGS:FRONTAL
Summary

Chrysler (FCA US LLC) is recalling certain 2011-2012 Dodge Grand Caravan vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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