EN

2012 Ford Fiesta 5 HB FWD

3
Recalls
559
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 14.3%

Complaints
Recalls

559 Complaints

for 2012 FORD FIESTA
10/26/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ2CM******
Summary

started and moved the gear lever from "P" mode to "D" mode to move the vehicle forward. But couldn't move the vehicle. So tried to changed the gear mode and move but couldn't do. Then switched off the engine and tried to switch on. But couldn't do it. Tried several times and started the vehicle but couldn't move the vehicle, because the gear lever moved only physically. The "Check engine" light was lit all the time on the dash board. We had to tow the vehicle to the dealership since we couldn't drive the vehicle.

10/07/2021
Components: POWER TRAIN
Incident Date: 09/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 3Fadp4ej4cm******
Summary

The vehicle is a 2012 Ford Fiesta, purchased on 3/4/2016 by 9/8/2016 I had to have the car repaired for transmission issues. As I was driving to work on the freeway on 9/30/21 I experienced warning lamps from the coolant system and the oil lamp (consistently stayed on since 7/08/21) I exited the freeway, and as soon as I did the vehicle shut off and the gear shifter froze not moving from park to drive or neutral nor would the car start. At this point, I was in the middle of workday traffic and had to get out of my car and put on my safety vest, and direct traffic around my vehicle to keep traffic from lining up right behind the car. Nonetheless I was fortunate that I was able to get off the freeway. I had the vehicle towed to an AAA mechanic who stated the ECM was "shot" and they could not get the vehicle into gear. This caused me to have difficulty getting a tow because the driver could not move the vehicle and a wheel lift had to be used instead of a flatbed tow truck. Multiple times the car was "repaired" at the dealership and since I have a parts warranty I then had the car towed again to the dealership. I found at this time the PCM computer was not communicating with the car allowing it to start. This dealership representative has been the one who worked on the vehicle in the past. At times they were able to reproduce problems or complaints I had regarding stuttering, jerking as if it were going to stall. On 8/7/20, the entire dashboard set of warning lights (engine, oil change reminder, engine oil pressure, power train reduced power) lit up as I was driving the vehicle stuttered jerked, and stalled in the middle of the street. Although I am not a mechanic, I believe the PCM, ECM, and TCM computers are related and cause the car to be unsafe. My fear is the car is a dangerous and unreliable vehicle and I have informed the dealer service representative that I do not wish to repair the vehicle at this time even if I could afford to do so.

10/06/2021
Components: ELECTRICAL SYSTEM
Incident Date: 10/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1CM******
Summary

My engine light came on so I took it to Ford dealership and they told me it's the car computer not understanding when the engine is turned off and that it is not an urgent issue to keep driving it since they are backed up. A week later while driving the car just stopped the engine light started glitching. After 2 minutes it starts again. So I called Ford explained what happened they could check it a week later so I start calling around. Found Ford dealership that can check it immediately, then they told me that the issue is a wiring problem that Ford has sent them a bulletin about but it is not a recall. I told them that it should be a recall if Ford knew that a wiring issue can make your car just stop in the middle of traffic with no warning whatsoever. The issue on my invoice says EEC TEST CODES P2610 P2138, PIN POINT TEST, NEED TO PERFORM TSB 13-11-15 WIRE REPAIR BYPASS CONNECTOR C210 TO PCM, REPROGRAM PCM TO LATEST SOFTWARE. It is a safety issue if your car just stops working in the middle of traffic and Ford know but refuse to issue a recall for it.

08/27/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7CM******
Summary

Car turns off randomly when driving. Majority of the time it happens when the car is slowing down or turning. Check engine light just turned on 8/27 reading code PO101 meaning there isn’t enough fuel getting to the engine or too much is going to the engine.

08/21/2021
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0CM******
Summary

It started with a loud thud sound while driving. It was as if something hit or fell on the car. Scary loud sounds from the car used to happen randomly at anytime. I had to stop the car, get out and check what fell or hit the car but every time I checked there was no mark or scratch or sign of something hitting. Sounds were so sudden and loud that someone could easily be shocked and lose control of the car. After such repeated incidents of loud thumping sounds I thought that it was the speakers (part of cars standard audio system) that was making the sound. I thought that the problem can be temporarily solved by turning off the audio system. But it was not so. Car kept making disturbing noises even with the audio system turned off. Over time it got worse and more frequent. It scares kids and other co-passengers. Knowing how disturbingly and dangerously sudden these noises are I absolutely cannot lend my car to any family member or friend to drive on their own. They could lose control of the car harming themselves or others. Now it does long crackling, popping and thumping sounds even when the car itself is off ignition. I am holding the car keys, am outside the car, it makes crackling sounds on simply opening and shutting the doors of the car. Upon quick search of this problem on the internet I find that a LOT of people have reported having this problem - https://www.youtube.com/watch?v=WLx0WN23SD4. I along with lot of others who have reported this problem are surprised that there is not already a recall of this. There appears a related TSB but it doesn't list 2012 Ford Fiesta SE - https://www.tsbsearch.com/Ford/13-4-14. Please have Ford address this and save lives. Thank you

08/01/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9CM******
Summary

While my 16 yr old twin sons were driving on freeway, a loud pop of pressure release from motor occured, and steam blew out from under hood obscurring their visibilty. they were able to pull over safely and call me. Upon arrival, after confirming they were ok, I checked under hood to see that the intake manifold had built up to much pressure for the PCV hose and the recirculating hose that connects to top of valve cover. Oil had sprayed out everywhere and car will not start. Ive lost compression in 2 cylinders now from the fast overheat. My childrens safety was severily compromised by this chain reaction of a failed PCV valve. Ive since found out of recalls.This is whats stated for my 2015 Ford Focus, but happened to my 2012 Ford Fiesta Oct 22,2018 Manufacturer Recall Number18S32 NHTSA Recall Number18V735 Recall StatusRecall Incomplete Summary ON YOUR VEHICLE, THE PCM SOFTWARE MAY NOT ADEQUATELY DETECT A STUCK-OPEN CANISTER PURGE VALVE (CPV) WITHIN THE FUEL VAPOR SYSTEM. IF THE CPV MALFUNCTIONS AND STICKS OPEN, IT CAN LEAD TO EXCESSIVE VACUUM IN THE FUEL VAPOR SYSTEM, POTENTIALLY DEFORMING THE PLASTIC FUEL TANK. THIS CAN CAUSE THE FOLLOWING SYMPTOMS: ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH CERTAIN DIAGNOSTIC TROUBLE CODES (DTCS) INACCURATE OR ERRATIC FUEL GAUGE INDICATION INACCURATE DISTANCE TO EMPTY (DTE) ENGINE STALL AND/OR OTHER DRIVABILITY CONCERNS RELATED TO STUCK OPEN CPV Safety Risk THIS MAY RESULT IN AN ENGINE STALL WHILE DRIVING WITHOUT WARNING OR WITHOUT THE ABILITY TO RESTART, AND CAN INCREASE THE RISK OF A CRASH. I now have 2 auto loans im upside down on for recalls that I cant even get my car to Ford because I cant afford the tow. I pay over $500 monthly for lemons.

07/28/2021
Components: POWER TRAIN,LATCHES/LOCKS/LINKAGES
Incident Date: 06/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3CM******
Summary

The contact owns a 2012 Ford Fiesta. The contact stated while driving 50 mph and coming to a stop, she heard an abnormal sound and the vehicle started shuddering and inadvertently stalled. The "Transmission Failure" message appeared on the instrument panel along with several other unknown warning lights. The vehicle was towed to an independent mechanic who diagnosed that the transmission had failed, and the failure was related to NHTSA Campaign Number: 20V331000 (LATCHES/LOCKS/LINKAGES). The contact stated the failure reoccurred while driving and the vehicle was taken to the dealer who informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 105,000. Parts distribution disconnect.

07/06/2021
Components: ELECTRICAL SYSTEM
Incident Date: 06/14/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 3FADP4BJ6CM******
Summary

The contact owns a 2012 Ford Fiesta. The contact stated while driving at various speeds, the vehicle stalled. The contact stated that occasionally there was smoke coming from the engine compartment. The contact also stated that the vehicle would not restart. The contact stated no warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with the battery needing to be replaced. The vehicle was repaired but the failure still occurred. The contact then towed the vehicle to another independent mechanic where it was diagnosed with nothing needing to be replaced. The manufacturer had been informed of the failure and referred the contact to the NHTSA. The failure mileage was approximately 160,000.

05/24/2021
Components: POWER TRAIN
Incident Date: 05/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9CM******
Summary

I have owned this Fiesta almost two years buying it used. It has shuttering and bucking problems intermittently from a stop-to-go situation. More severe symptoms are approaching a stop sign and/or traffic light and applying the brakes and having the car continue to lurch forward and almost go thru an intersection - where I totally lost control of the car - and had to pull over more than once to shut the car off to stop it. I have spoken to Ford Corporate to please buy the car back from me and crush it so it doesn't wind up on the road again to injure someone. Ford will do nothing. Now, because of the lurching forward and erratic behavior, a Ford dealership did a diagnostic and said I need a new clutch which is the cause of the problem but I am not sure this is the case. Even though Ford admitted they designed a faulty transmission, they will not do a thing to help me out, saying the warranty expired on the clutch and to look down the road, that they may have a recall on it again some day to extend the warranty. I want your organization to know I believe these cars are an accident waiting to happen and should be taken off the road. It is very stressful for me to drive this vehicle knowing at any time I could lose control of it and cause an accident. As it is, because of my experience I now stop almost one and a half car lengths in back of a car when braking so it doesn't lurch forward and I rear end someone. I do not park in front of buildings for the same reason, if the car lurches forward I may go thru the building. I just want to be on the record with my observations of this vehicle.

05/10/2021
Components: STRUCTURE
Incident Date: 04/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4TJ3CM******
Summary

FRONT PASSENGER DOOR LATCH DON'T STAY SHUT AND NOT ABLE TO LATCH SHUT, MOVING TURNING LEFT THE DOOR SWUNG OPEN.IN CITY STREET.. NOTICE IT WAS ON A RECALL... TURNED IT IN ON APRIL 6,2021

04/06/2021
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ5CM******
Summary

OM SUNDAY MARCH 28,2021 MY HUSBAND AND I ATTENDED A AUTO AUCTION. WHEN THE DEALER BROUGHT OUT A 2012 FORD FIESTA. BEFORE BIDDING STARTED EVERYTHING LOOKED AND SOUNDED ALRIGHT. WE ENDED UP PAYING $3200.00 FOR A VEHICLE THAT THEY FAILED TO PROVIDE FAULTY PROBLEMS. CAR HAS A LIEN ON IT. AFTER DRIVING OFF THE LOT I CAME TO A RED LIGHT WHEN IT TURNED GREEN THE CAR STARTED SPUTTERING LOOSING FUEL AS WELL AS ACCELERATION. I THAN PULLED INTO THE A PARKING AT THE GAS STATION TO SEE WHAT WAS GOING ON. AND TO MY KNOWLEDGE IT WAS THE TRANSMISSION MAKING NOISE AS WELL AS SLIPPING, SPARK PLUGS, OIL CHANGE. I THEN DROVE BACK TO THE CAR BUT EVERYONE WAS GONE FOR THE DAY. I TRIED CALLING THE OFFICE THE NEXT DAY AND LEFT MESSAGES. NO RESPONSE WHAT SO EVER. THE GIRLS ARE REALLY UNORGANIZED AND SHOULD TREAT OTHERS THE SAME YOU WOULD TREAT THEM. I AM WRITING THIS LETTER TO INFORM EVERYONE I WAS SOLD A VEHICLE THAT SHOULDN'T HAVE BEEN ON THE ROAD. I WAS ALSO TOLD TODAY 4/5/21 THAT ON MARCH 5TH A LIEN WAS FILLED OUT AND TURNED IN. I'M REQUESTING THE AMOUNT I PAID FOR THIS LEMON LAW VEHICLE ALONG WITH COMPENSATION FOR GIVING FALSE INFORMATION.

04/03/2021
Components: ELECTRICAL SYSTEM
Incident Date: 04/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1CM******
Summary

LOW BEAMS DON'T WORK, REPLACED BULBS AND DIDN'T FIX CHECKED RELAY AND IT WAS CORRODED AND ONE OF THE PINS IS NOW STUCK IN THE BOX. IT WAS STATIONARY

02/11/2021
Components: POWER TRAIN
Incident Date: 08/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6CM******
Summary

TRANSMISSION FAILS TO OPERATE PROPERLY IT WILL NOT SHIFT INTO GEAR AND WILL NOT START THE VEHICLE WITHOUT MANUALLY SHIFTING THROUGH THE GEARS TO START THE VEHICLE WHILE DRIVING THE COMPUTER DISPLAY READS WAIT 5 MIN THE TRANSMISSION IS IS HOT.

02/04/2021
Components: EXTERIOR LIGHTING
Incident Date: 01/25/2021
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED WHILE DRIVING, THE LOW BEAM HEADLIGHTS BECAME INOPERABLE, WITHOUT WARNING. THE LOW BEAM RELAY HAD SEIZED AND WAS UNABLE TO BE CHANGED DUE TO CORROSION. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

01/20/2021
Components: POWER TRAIN,EXTERIOR LIGHTING,SERVICE BRAKES
Incident Date: 01/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ2CM******
Summary

TRANSMISSION REPLACED4 TIMES

11/16/2020
Components: POWER TRAIN
Incident Date: 11/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ3CM******
Summary

TRANSMISSION HAS FAILED.

11/16/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ0CM******
Summary

HEADLIGHTS ARE GOING OUT WHILE I AM DRIVING... IT'S THE JUCTION BOX. I'M UNABLE TO UPLOAD ANY PHOTOS..JUCTION BOX RELAYS ARE CORRODED. THIS STARTED 2019 AND MOST RECENT TWO WEEKS AGO.. I'M SO AFRAID THE CONSUMER STATED THE VEHICLE WAS TAKING TO THE DEALER TO HAVE RECALL REPAIR 19B22 COMPLETED. AT THE TIME THE DEALER STATED THE REPAIR WASN'T NECESSARY. A FEW MONTHS LATER THE CORROSION WAS FOUND ON THE POWER SUPPLY TERMINAL TO THE HEADLIGHTS AS WELL AS 3 OTHER TERMINALS. THE CONSUMER REQUESTED TO HAVE TO RECALL REPAIR COMPLETED UNDER THE RECALL. *JS

10/24/2020
Components: UNKNOWN OR OTHER
Incident Date: 10/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4CM******
Summary

I WAS TOLD FROM A PROFESSIONAL MECHANIC THAT MY DUAL TRANSMISSION WAS THE MAIN CAUSE FOR THE CAR STUTTERING AND HAVING A HARD TIME ACCELERATING AFTER STOPPING AND IT'S SOMETHING THEY CAN'T FIX ONLY FORD CAN, THIS PROBLEM WOULD HAPPEN WHEN I'M STOPPED AT A RED LIGHT STOP SIGN AND TURNING CORNERS

10/15/2020
Components: POWER TRAIN
Incident Date: 10/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5CM******
Summary

CAR LOSING ACCELERATION, GOING INTO NEUTRAL, SLIPPING OUT OF GEAR, 'WHILE PASSING A CAR, VEHICLE'S ENGINE REVVED UP TOO HIGH AND CAR WAS NOT RESPONDING WHILE PASSING A CAR, ALMOST HAD A HEAD-ON COLLISION

10/13/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 10/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2CM******
Summary

THE TRANSMISSION KEEPS STALLING AND SHIFTING IN LOW GEARS. STUTTERING TRANSMISSION.

09/21/2020
Components: UNKNOWN OR OTHER
Incident Date: 09/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8CM******
Summary

THE DOOR LATCH IS BROKEN, THE DOOR IS OPEN . I CALL A FORD DEALER AND THEY TELL ME, THAT THEY CAN'T DO THE SERVICE BECAUSE FORD DOESN'T HAVE THIS PART AVAILABLE.

09/15/2020
Components: UNKNOWN OR OTHER
Incident Date: 06/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6CM******
Summary

DOOR LATCH FAILURES X 3 AFTER REPLACEMENT OF ALL PER RECALL NOTICE 15V-246. (12/2015)

08/26/2020
Components: ENGINE
Incident Date: 04/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7CM******
Summary

MY TRANSMISSION CONTINUES TO SLIP REPEATEDLY AFTER I TOOK IT TO FORD WHERE THEY TOLD ME NOTHING WAS WRONG AND THAT I DIDN'T KNOW WHAT I WAS TALKING ABOUT . THEY WERE RUDE AND INCONSIDERATE. IT HAS SLIPPED IN ALL FORMS OF MOVEMENT . WHEN I'VE BEEN BRAKING ,DRIVING URBAN OR HIGHWAY. I TOOK IT BACK TO A DIFFERENT DEALER SHIP AND THEY TOLD ME MY TRANSMISSION WAS BAD.

08/18/2020
Components: EXTERIOR LIGHTING
Incident Date: 08/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ6CM******
Summary

BOTH LOW BEAM HEADLIGHTS STOPPED WORKING AT THE SAME TIME. HIGH BEAMS STILL WORK. I LOOKED IT UP ON THE WEB AND FIESTAS IN CANADA HAVE BEEN RECALLED FOR THIS PROBLEM, BUT FOR SOME REASON NOT IN THE US. CAR WAS MOVING WHEN THIS HAPPENED. I TURNED ON THE LIGHTS AND THE LOW BEAM HEADLIGHTS AND THEY WERE OUT.

08/12/2020
Components: UNKNOWN OR OTHER
Incident Date: 08/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ3CM******
Summary

RECEIVED SAFETY RECALL NOTICE 20S30 (20V-331). CALL MY DEALER TO TAKE IT IN. "NO ONE HERE TO TAKE CARE OF YOU. CAN YOU CALL BACK?" I RESPONDED, "IT'S FORD'S SAFETY RECALL - I SHOULDN'T HAVE TO CALL YOU BACK. I SHOULD BE ABLE TO LEAVE MY NUMBER AND YOU CALL BACK." NO, IT DOESN'T WORK THAT WAY. WHAT A LOUSY WAY TO RESPOND. [XXX] ON 8/12/2020 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/29/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 07/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ3CM******
Summary

THE HEADLIGHTS DO NOT WORK ON THE LOW BEAM SETTING. FOUND THE HEADLIGHT RELAY TO HAVE HEAVY CORROSION. THE FRONT MOST TERMINAL HAS CORRODED OFF OF THE RELAY ENTIRELY AND IS NOW STUCK IN THE ELECTRICAL BOX UNDER THE HOOD OF THE CAR. I NOTICED THIS CONDITION WHEN I WAS DRIVING HOME ON THE HIGHWAY IN THE EARLY EVENING JUST BEFORE SUNSET. I WAS ABLE TO ARRIVE AT HOME BEFORE THE LACK OF LIGHT CAUSED ANY UNSAFE DRIVING CONDITIONS. THE FUSE IS DESIGNATED R11 ON THE ELECTRICAL BOX. IMPROPER SEALING OF THE ELECTRICAL BOX HAS LED TO MOISTURE BE ALOUD IN CAUSING DAMAGES. FAULTY CONSTRUCTION FROM MANUFACTURER.

07/02/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 07/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8CM******
Summary

THIS VEHICLE ONLY HAS 80000 MI AND HAS A ENGINE CODE OF P0606. THE COMPUTER MALFUNCTION AND STOPPED AT THE LIGHT AND ALMOST CAUSED AN ACCIDENT. SOMETHING NEEDS TO BE REMEDIED ABOUT THIS

05/09/2020
Components: UNKNOWN OR OTHER
Incident Date: 05/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ1CM******
Summary

TRANSMISSION PROBLEM JERKS WHEN TRYING TO TURN HARD TO GO UP AN INCLINE SOMETIMES SHUTS OFF. *TR

05/05/2020
Components: POWER TRAIN
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ3CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED UPON DEPRESSING THE ACCELERATOR PEDAL. ADDITIONALLY, WHILE STOPPED AND ATTEMPTING TO MOVE OFF FROM THE STOPPED POSITION, THE VEHICLE ROLLED BACKWARDS BEFORE THE TRANSMISSION ENGAGED WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT THERE WAS A HESITATION BEFORE THE VEHICLE RESPONDED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,500.

04/09/2020
Components: STEERING
Incident Date: 04/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1CM******
Summary

RANDOMLY MY STEERING WHEEL WILL GET LOCKED UP WHEN DRIVING. IT MAKES IT HARD TO TURN. THE SAFETY WARNING COMES ON. SOMETIMES I CAN TURN THE VEHICLE OFF AND BACK ON A HALF HOUR LATER AND THE PROBLEM JUST DISAPPEARS. SOMETIMES IT TAKES LONGER.

02/26/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0CM******
Summary

MY HEADLIGHTS STOPPED WORKING AND AFTER I REPLACED THE BULBS, THE PROBLEM PERSISTED. AFTER FURTHER DIAGNOSTICS, IT WAS DETERMINED THAT MY CAR HAD A CORRODED RELAY JUNCTION. IT ENDED UP COSTING ALMOST $2000 TO REPAIR. I HEARD FROM THE MECHANIC AND REPORTS ON LINE THAT OTHER PEOPLE HAVE BEEN HAVING THE SAME ISSUE FOR THIS MAKE AND MODEL SO I THOUGHT IT WOULD BE WORTH REPORTING.

02/16/2020
Components: STRUCTURE
Incident Date: 02/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJXCM******
Summary

AFTER A RECALL OF DOOR LATCHES THAT WERE REPLACED I HAVE HAD 3 OTHER LATCHES MALFUNCTION. MOST RECENTLY MY DRIVER SIDE DOOR. I HAD TALKED TO MY DEALERSHIP AND THEY TOLD ME I AM RESPONSIBLE FOR THE REPAIR NOW. THEY DID REPAIR ONE LATCH AFTER THE RECALL WORK WAS DONE UNDER WARRANTY. I CURRENTLY CANNOT SAFELY DRIVE MY VEHICLE!

02/09/2020
Components: POWER TRAIN
Incident Date: 02/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ6CM******
Summary

I HAVE AN AUTOMATIC 2012 FORD FIESTA, A MODEL THAT IS INFAMOUS FOR ITS TRANSMISSION ISSUES. I HAD THE CLUTCH AND SEAL KITS REPLACED AT APPROX 72K MILES ON 10/5/2017 UNDER TECHNICAL SERVICE BULLETIN 14M01; IMMEDIATELY AFTER THIS REPAIR, THE VEHICLE HAD TO GO BACK INTO THE SHOP FOR A HIGH IDLE AND CONTINUED SHUDDERING. SINCE THEN, I HAVE CONTINUED TO HAVE PROBLEMS WITH THE VEHICLE STUDDERING ON TAKEOFF, HESITATING AND THEN JUMPING WHEN ACCELERATING, AND ULTIMATELY WITH THE TRANSMISSION SLIPPING FROM DRIVE TO NEUTRAL. IN MID-JULY 2019, WHILE LEAVING MY SUBURBAN NEIGHBORHOOD AND MAKING A LEFT TURN ONTO THE MAIN ROAD AT APPROXIMATELY 20MPH, MY VEHICLE SLIPPED FROM DRIVE INTO NEUTRAL AND I LOST ALL POWER AND WAS UNABLE TO BRAKE EFFECTIVELY OR SPEED THE VEHICLE UP EFFECTIVELY. THANKFULLY THIS HAPPENED EARLY IN THE MORNING WITH NO CROSS TRAFFIC AND I WAS ABLE TO PULL INTO A PARKING LOT SAFELY. THE SAME INCIDENT HAPPENED AGAIN 7 MONTHS LATER IN LATE-JANUARY 2020. I TOOK THE VEHICLE BACK TO THE FORD FOR AN INSPECTION ON 2/7/2020 (WHICH THEY CHARGED ME FOR). THEY STATED THAT THERE WAS TRANSMISSION FLUID BETWEEN THE BELL HOUSING AND THE CLUTCH ASSEMBLY, SEALS, AND SHIFT FORKS NEEDED TO BE REPLACED AGAIN, APPROXIMATELY 7K MILES AFTER THE FIRST REPLACEMENT, BUT THAT I WAS OUT OF WARRANTY AND THE REPLACEMENT WOULD BE ABOUT $2,500 OUT OF POCKET. THEY REPROGRAMMED THE TRANSMISSION CONTROL MODULE UNDER 14M02 BUT STATED THAT IT PROBABLY WOULD NOT FIX THE PROBLEM. FORD KNOWS THAT THESE TRANSMISSIONS ARE AN ISSUE. THERE IS NO REASON WHY A TRANSMISSION SHOULD FAIL 16K MILES AFTER BEING REPLACED. I WOULD LIKE FORD TO EITHER BUY MY VEHICLE BACK OR PERFORM ANOTHER CLUTCH REPLACEMENT AT THEIR EXPENSE.

01/27/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9CM******
Summary

MY 2012 FORD FIESTA HAS NO FILTRATION SYSTEM TO PREVENT SALT AND MOISTURE FROM GETTING INTO THE ENGINE FUSE BOX. LAST YEAR, A MECHANIC REWIRED THE FUSE BOX LOW BEAM RELAY TO A DIFFERENT FUSE, NOW THE CORROSION HAS STARTED UP AGAIN. THIS FORCES ME TO USE MY HIGH BEAMS UNTIL I HAVE TO REPLACE THE WHOLE FUSE BOX, WHICH IS EXPENSIVE AND CAUSES ME TO BE UNSAFE UNTIL I FIX THE PROBLEM. I'VE SEEN OTHER INSTANCES OF THIS ONLINE.

01/26/2020
Components: POWER TRAIN
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJXCM******
Summary

CAR WILL STOP AT TIMES YOU HAVE TO LET IT SIT FOR AN HOUR, VIBRATES, SOUND LIKE PLASTIC MOVING AROUND WHEN CAR IS ON, HARD TO GO UP HILL NO ACCELERATION, JERKS. I WAS ON A CITY STREET IT STOPPED IN TRAFFIC SO I'M ONLY ABLE TO GO TO THE STORE I HAVE TO LEAVE IT AT A FRIENDS HOME SCARED TO DRIVE IT HOME AS WE LIVE INTO DIFFERENT COUNTIES WERE YOU HAVE TO GET ON THE HIGHWAY NOT SAFE. I WAS ACTUALLY LOOKING UP TRANSMISSION COST WHEN THIS APPEARED I WAS TOLD BY A MECHANIC THAT IS THE ISSUE AND IT NEEDS TO BE REPLACED.

01/21/2020
Components: POWER TRAIN,ENGINE
Incident Date: 01/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED AND THE GEAR SHIFTER FAILED TO SHIFT FROM NEUTRAL. ALL THE INSTRUMENT CLUSTER WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO BILL HOOD FORD (1500 N MORRISON BLVD, HAMMOND, LA 70401 (985) 205-8157) BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 108,130.

01/09/2020
Components: EXTERIOR LIGHTING
Incident Date: 12/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ3CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLES HEADLIGHTS SUDDENLY FAILED. AS A RESULT, THE VEHICLE HIGH BEAMS WERE ACTIVATED TO VIEW THE ROADWAY. THE VEHICLE WAS TAKEN TO (HAWK FORD LOCATED AT 2525 E MAIN ST, ST. CHARLES, IL 60174) TO BE DIAGNOSED. THE DIAGNOSIS WAS THE BATTERY JUNCTION BOX FAILED; THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

01/07/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 12/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7CM******
Summary

DUE TO THE POOR DESIGN OF THE FUSE BOX LOCATED IN THE ENGINE COMPARTMENT, THE RELAY (R11) RESPONSIBLE FOR SWITCHING ON & OFF THE LOW-BEAM HEADLIGHTS HAS CORRODED TO THE POINT THAT ONE OF THE PINS IS STUCK IN THE FUSE BOX & IS FLUSH WITH THE SURFACE OF THE BOX. INITIALLY, THIS STARTED WITH INTERMITTENT HEADLIGHT FAILURE--SOMETIMES AT STARTUP & OTHER TIMES WHILE DRIVING AT NIGHT OR DURING INCLEMENT WEATHER. THE CORROSION WAS MISSED WHEN I TOOK THE CAR TO A FORD DEALERSHIP. NOW, THE LOW BEAMS DO NOT WORK AT ALL DUE TO THE COMPLETE CORROSION OF THE PIN. THIS HAS LEAD TO SEVERAL UNSAFE SITUATIONS. I HAVE NOT BEEN ABLE TO SEE & OTHER CARS HAVE NOT BEEN ABLE TO SEE ME WHEN MY HEADLIGHTS STOP WORKING. I'VE HAD TO DRIVE WITH HAZARDS INSTEAD OF HEADLIGHTS AT NIGHT TO ENSURE OTHERS COULD SEE ME WHILE I MOVED MY CAR FROM THE HIGHWAY TO A SAFE PARKING SPOT. I NEARLY HIT A DEER I WAS UNABLE TO SEE DUE TO MY HEADLIGHTS GOING OUT WHILE DRIVING. FROM WHAT I UNDERSTAND, THIS MAKE & MODEL HAS BEEN RECALLED IN CANADA BECAUSE THEY RECOGNIZE THE SIGNIFICANT SAFETY ISSUE PRESENT. I DON'T UNDERSTAND WHY IT IS NOT RECOGNIZED IN THE UNITED STATES.

01/07/2020
Components: EXTERIOR LIGHTING
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4CM******
Summary

THE LOW BEAMS WORK INTERMITTENTLY. I CHECKED AND THERE IS A RECALL IN CANADA. I CALLED THE LOCAL FORD DEALER AND THEY SAID THE LOW BEAM HEADLIGHT ISSUE IS NOT ON RECALL IN THE UNITED STATES. IT IS A KNOWN ISSUE WITH THE BOX CORRODING. THE CANADIAN RECALL NUMBER IS 19S28. CAN THIS BE LOOKED INTO AS A MANUFACTURER DEFECT?

01/07/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 12/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ9CM******
Summary

THE EXACT TIME OF THE INCIDENT IS UNKNOWN. I HAD NOT DRIVEN MY CAR AT NIGHT FOR AT LEAST TWO WEEKS BEFORE I TRIED TO TURN ON MY LOW BEAM HEAD LIGHTS WHEN I WAS PARKED IN A FRIEND'S DRIVEWAY AT NIGHT. MY CAR'S LOW-BEAM HEADLIGHTS DID NOT TURN ON. UPON FURTHER INSPECTION IT WAS DISCOVERED THAT THE LIGHT BULBS WERE UNDAMAGED, BUT THE RELAY HAD BECOME CORRODED. WHEN THE RELAY WAS REMOVED THE CORRODED PRONG BROKE OFF (OR OTHERWISE REMAINED) IN THE FUSE BOX. NOW THERE IS NO WAY TO REPLACE THE RELAY, BECAUSE OF THE PRONG IN THE FUSE BOX. MY LOW BEAMS DO NOT WORK. MY TURN SIGNALS AND MY HIGH BEAMS STILL FUNCTION, BUT IT IS NOT SAFE TO DRIVE AT NIGHT WITH ONLY HIGH BEAMS. SO, THIS IS A SAFETY ISSUE. BELOW IS A PICTURE OF THE CORRODED RELAY PRONG IN THE FUSE BOX. THE PRONG IS BLUE/GREEN AND IS LOCATED IN THE UPPER LEFT HAND OF THE PICTURE. RECENTLY IN CANADA, THERE WAS A RECALL FOR THE SAME PROBLEM FOR SIMILAR FORD FIESTAS.

01/04/2020
Components: POWER TRAIN
Incident Date: 01/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ0CM******
Summary

TRANSMISSION KICKS IN AND OUT OF GEAR WHEN STARTING OUT. SEEMS TO BE DANGEROUS AT AN INTERSECTION.

01/04/2020
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 12/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5CM******
Summary

RIGHT FRONT PASSENGER DOOR LATCH FAILED (155364 MILES ON ODOMETER). CAN'T CLOSE/LOCK DOOR. LATCHES WERE REPLACED UNDER RECALL 2/28/18 @ 148,721 MILES.*DT *DL

12/29/2019
Components: EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ6CM******
Summary

THE LOW BEAMS HAVE STOPPED WORKING. I NOW CANNOT DRIVE AFTER DARK AND IF I HAVE AN EMERGENCY WITH ONE OF MY THREE KIDS I WILL NOT BE ABLE TO TAKE THEM ANYWHERE. HIGH BEAM AND PARKING LIGHTS WORK. REPLACED HEADLIGHT BULBS AND STILL WON'T WORK. THERE WAS A RECALL IN CANADA BUT NOT THE USA. IT'S BEEN MONTHS AND CAN NOT AFFORD TO HAVE THE FUSE BOX REPLACED. RADIO HAS ALSO STOPPED WORKING FOR THE PAST 3 WEEKS

12/23/2019
Components: POWER TRAIN
Incident Date: 12/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ3CM******
Summary

TRANSMISSION FAILED WHEN DRIVING ON CITY STREETS. THE CAR STARTED TO MAKE A GRINDING/RATTLING NOISE THEN STARTED SLIPPING OUT OF GEAR.

12/22/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 12/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8CM******
Summary

THE LOW BEAM LIGHTS WORK INTERMITTENTLY. THEY SHUT OFF WHILE DRIVING. THIS CAUSES AN UNSAFE CONDITION FOR THE DRIVER, PASSENGERS, PEDESTRIANS AND ONCOMING VEHICLES. THIS HAPPENS BOTH WHILE THE VEHICLE IS STATIONARY AND IN MOTION. IT HAPPENS IN ALL WEATHER CONDITIONS AND TEMPERATURES. IT OCCURS BOTH DURING CITY DRIVING CONDITIONS AND HIGHWAY DRIVING CONDITIONS. THERE SEEMS TO BE A SHORT BETWEEN THE HEADLIGHT, THE VEHICLE FUSE BOX AND THE HEADLIGHT ON AND OFF SWITCH. THE HIGH BEAM SYSTEM IS NOT AFFECTED BY THIS PROBLEM. LIGHTS HAVE BEEN CHANGED AND FUSES HAVE BEEN CHANGED.

12/18/2019
Components: POWER TRAIN
Incident Date: 06/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6CM******
Summary

TCM TRANSMISSION MODULE RECALLED MY FORD STORE IN FORT WALTON BEACH SAID THEY WOULD NOT REPLACE TCM UNDER RECALL I WOULD HAVE TO PAY OUT OF POCKET

12/14/2019
Components: POWER TRAIN
Incident Date: 09/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ6CM******
Summary

WHILE DRIVING THE ENGINE WILL ACCELERATE WILDLY, APPEARING TO BE IN NEUTRAL. CAR WILL THEN POP INTO GEAR. TOOK IT IN AND THEY SAID IT WAS A TRANSMISSION MODULE. THEY FIXED IT AND LESS THAN A MONTH LATER SAME THING HAPPENS. TOOK IT BACK, IT WAS SAME TRANSMISSION MODULE. SERVICE TECH AT FORD SAID TO GET RID OF IT AS IT IS GOING TO CONTINUE TO HAPPEN

12/08/2019
Components: POWER TRAIN
Incident Date: 11/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4CM******
Summary

MY VEHICLE WHILE STOPPED AT AN INTERSECTION LURCHED FORWARD ALMOST HITTING ANOTHER VEHICLE. I WAS STATIONARY WITH MY FOOT FULLY COMPRESSING THE BRAKE. THEN OUT OF NOWHERE MY ENGINE AREA STARTED MAKING A STRANGE NOISE AND I LURCHED FORWARD SEVERAL FEET ALMOST COLLIDING WITH A VEHICLE IN THE INTERSECTION. THIS WAS ON A COUNTRY ROAD IN AN INTERSECTION. I BELIEVE THIS MAY BE DUE TO THE RECENT TRANSMISSION ISSUES FORD HAS ADMITTED TO.

12/06/2019
Components: POWER TRAIN,AIR BAGS
Incident Date: 12/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9CM******
Summary

I JUST BOUGHT A USED 2012 FORD FIESTA AND I REALIZED AFTER BUYING IT THAT THE ODOMETER ISN'T WORKING AT ALL. THE TRANSMISSION ALSO ISN'T WORKING PROPERLY. WHEN I START THE CAR, THE 1RT GEAR WON'T GO INTO SHIFT SO THE CAR STUTTERS AND SHAKES. I TOOK THE CAR TO A FORD DEALER BUT THEY INSISTED THAT THE CAR DOESN'T HAVE A RECALL FOR THE TRANSMISSION. I KNOW THAT THERE IS A CONSUMER CLASS ACTION SUIT AGAINST FORD DUE TO FAULTY TRANSMISSIONS BUILT INTO THESE MAKE AND MODEL. I HAVE CONTACTED A LAWYER AND I AM WAITING TO HEAR FROM HIM. I WOULD LIKE TO FILE A FORMAL COMPLAINT. THANK YOU. P.S: I DO NOT KNOW WHAT TYPE OF PHOTOS OR DOCUMENTS YOU WOULD LIKE ME TO UPLOAD DO PLEASE CONTACT ME WITH MORE INFORMATION WITH THIS REGARD.

12/05/2019
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4CM******
Summary

I HAVE EXPERIENCED REPEATED AND FREQUENT PROBLEMS WITH MY VEHICLE: SHUTS OFF FOR NO REASON DAILY, OFTEN AT A TRAFFIC LIGHT OR JUST AFTER I BEGIN ACCELERATING; THE TRANSMISSION IS FAULTY (HAS ALREADY BEEN REPLACED ONCE AT 97,000 MILES AT GREAT EXPENSE) AND SIMPLY STOPS WORKING AT UNEXPECTED TIMES (E.G. WHILE DRIVING DOWN THE ROAD IT SLIPS INTO NEUTRAL AND WON'T MOVE, SHUDDERS, ETC. I HAVE TO TURN MY FIESTA OFF AND RESTART TO GET IT TO MOVE).. THIS IS A VERY DANGEROUS VEHICLE AND I CANNOT AFFORD TO REPLACE IT. I READ THAT FORD HAS BEEN AWARE OF THESE ISSUES FROM DATE OF MANUFACTURE, AND HAS NOT PUBLICLY ACKNOWLEDGED. IT IS MY UNDERSTANDING THAT ENGINEERS OF THE FIESTA ARE NOW GOING PUBLIC. WHEN IS SOMETHING GOING TO BE DONE? WHY DO I HAVE TO WAIT UNTIL I HAVE BEEN SERIOUSLY INJURED, OR WORSE, TO GET REDRESS FOR WHAT FORD MOTOR COMPANY WAS AWARE OF, AND COVERED UP, EVEN WHILE THESE VEHICLES WERE BEING MANUFACTURED? THIS IS A CONTINUING ISSUE, NOT A SINGLE OR EVEN A 20 TIME OCCURANCE.

11/18/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7CM******
Summary

STATIONARY VEHICLE: UNSEALED ENGINE COMPARTMENT FUSE BOX LED TO CORROSION OF THE HEADLAMP RELAY TERMINALS. RESULT WAS INTERMITTENT HEADLAMP FUNCTION EVENTUALLY FOLLOWED BY COMPLETE HEADLAMP FAILURE.

11/16/2019
Components: UNKNOWN OR OTHER
Incident Date: 11/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7CM******
Summary

I JUST BOUGHT A 2012 FORD FIESTA FROM A DEALERSHIP BACK IN AUGUST. I SEARCHED THE WEBSITE, ONCE THE ISSUE CAME TO SURFACE, AND IT IS PART OF A RECALL. THE RECALL IS THE EXACT ISSUE THAT STARTED ON MY CAR LAST NIGHT. THE DOOR DOESN'T CLOSE AT ALL/THE LATCH DOESN'T WORK. I HAVE BEEN PAYING MONTHY PAYMENTS ON THIS CAR AND NOW I NEED SOME INFORMATION ON HOW TO GET MY CAR FIXED.

11/03/2019
Components: EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 10/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8CM******
Summary

DRIVING ON A TWO WAY ROAD, THE LOW BEAM HEAD LIGHTS WENT OUT. I COULD NOT SEE. I WAS LUCKY THAT THE HIGH BEAMS WORKED. THE PROBLEM WAS WHEN ANOTHER CAR WAS COMING TOWARDS ME AND I HAVE SWITCH TO THE LOW BEAMS. I REACHED MY DESTINATION BUT THE PROBLEM PERSIST.

10/30/2019
Components: EXTERIOR LIGHTING
Incident Date: 10/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9CM******
Summary

2012 FORD FIESTA - LOW BEAM HEADLAMPS FAIL INTERMITTENTLY. THEY WORK SOMETIMES AND SOMETIMES THEY DON'T. WHEN THEY ARE WORKING THEY CAN SUDDENLY SHUT OFF. A LITTLE RESEARCH SHOWS THAT THE LOW BEAM RELAY FOR THE HEADLAMP HAS SOME CORROSION BUILT UP ON IT AND IS CAUSING THE ISSUE. HAVEN'T YET BEEN ABLE TO REPAIR IT. THIS IS HAPPENS WHILE DRIVING DOWN THE ROAD. IT HAPPENS ON A CITY STREET AND ON THE HIGHWAY. THE LOSE OF HEADLAMPS WHILE DRIVING AT NIGHT SEEMS SEEMS TO BE RATHER DANGEROUS. I COULD UNDERSTAND IF IT WAS A BULB THAT WENT OUT BUT CORROSION ON THE TERMINALS OF THE RELAY MIGHT NOT BE REPAIRABLE WITHIN A REASONABLE COST.

10/22/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ7CM******
Summary

DUE TO MOISTURE AND DEBRIS GETTING INTO THE FUSE BOX UNDER THE HOOD OF THE VEHICLE, THE RELAY FOR THE LOW BEAM HEADLIGHTS HAS CORRODED AND ONE OF THE PINS IS CORRODED INTO THE FUSE BOX. THIS HAS LEFT ME WITHOUT THE USE OF MY LOW BEAM HEADLIGHTS. I HAVE CONTACTED FORD US AND WAS TOLD THERE WAS NOTHING THEY COULD DO. THE REPAIR FOR THIS ISSUE WILL COST APPROXIMATELY $1500 FROM THE DEALER FOR PARTS AND LABOR WITHOUT ANY SOLUTION TO THE SEALING OF THE FUSE BOX. WHEN I CALLED FORD US CUSTOMER SERVICE AND REQUESTED TO SPEAK WITH A SUPERVISOR REGARDING THE ISSUE, THEY HUNG UP ON MY. THIS PROBLEM HAS BEEN ONGOING WITH 2011-2013 FORD FIESTAS. THIS IS A SAFETY CONCERN AS THE HEADLIGHTS JUST QUIET WORKING. THIS FUSE BOX ALSO CONTROLS VARIOUS OTHER CRITICAL COMPONENTS OF THE VEHICLE AND IS TIED INTO THE MAIN WIRING HARNESS. THE CORROSION ISSUES CAN ALSO AFFECT THOSE SYSTEMS AS WELL.

10/13/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1CM******
Summary

FORD FIESTA 2012 HAS SEVERAL PROBLEMS WITH THE TRANSMISSION, FIRST THE CAR JERKS AROUND AND MAKES A HORRIBLE NOISES. THEN THE CAR SHUTS OFF RANDOMLY WHILE DRIVING. THIS CAR IS A SAFETY HAZARD. STALLING AND JERKING AROUND IS NOT WHAT A CAR SHOULD DO. PLUS BOTH BACKSEAT LATCHES BOTH BROKE AND THE DOORS WERE UNABLE TO CLOSE.

09/17/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING APPROXIMATELY 25-30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO WINNER FORD (250 HADDONFIELD-BERLIN RD, CHERRY HILL, NJ 08034, (856) 428-4000) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *AS

09/13/2019
Components: POWER TRAIN
Incident Date: 01/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJXCM******
Summary

THE VEHICLE SHUDDERED A LOT, FELT UNSAFE

09/05/2019
Components: POWER TRAIN
Incident Date: 09/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3CM******
Summary

HASN'T BEEN RIGHT SINCE DAY ONE. IT WAS ORIGINALLY DIAGNOSED AS ENGINE, BUT CLEARLY IT'S BEEN THE TRANSMISSION ALL ALONG.

08/26/2019
Components: POWER TRAIN
Incident Date: 08/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ3CM******
Summary

JUST BOUGHT THE CAR. NEXT DAY THE TRANSMISSION STARTED ACTING UP WHILE IN STOP AND GO TRAFFIC. JERKING, BUCKING LIKE A WILD BRONCO, SMELLED HOT. TOOK IT IN TO FORD AND DISCOVERED I NEED TO REPLACE CLUTCH. IT WILL BE THE 3RD CLUTCH ON A CAR WITH 79,000 MILES.

08/23/2019
Components: POWER TRAIN
Incident Date: 08/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0CM******
Summary

BAD TRANSMISSION SYSTEM. LOUD SHUDDERING NOISES ALL THE TIME, JERKING SHIFTS WHEN STARTING FROM STOP AND THE CAR GOES TO NEUTRAL WHILE DRIVING IN A HIGHWAY. NOT ONLY ANNOYING BUT FEELS UNSAFE AND UNRELIABLE.

08/21/2019
Components: UNKNOWN OR OTHER
Incident Date: 08/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ9CM******
Summary

IN 2017 MY BACK DOOR ON PASSENGER SIDE WOULD NOT SHUT, I DROVE TO A FORD DEALERSHIP AND WAS TOLD THAT THE LATCHES ON FORD FIESTA 2012 WERE RECALLED AND THAT ALL THE LATCHES HAD TO BE REPLACED. LESS THAN TWO YEARS LATER THE FRONT PASSENGER DOOR LATCH BROKE AGAIN AND I TO IT BACK AND WAS TOLD THAT IT HAD BEEN FIXED BEFORE UNDER RECALL AND WOULD HAVE TO BE PAID OUT OF POCKET, I SAID I DON'T BELIEVE IT WAS EVER FIXED, AND I WAS TOLD THAT PART WAS ORDERED IN 2017. THEN I WAS TOLD THAT I COULD NOT TAKE MY CAR UNTIL I FOR THE ANALYSIS RAN ON IT, WHICH WE ALREADY KNEW WHAT WAS AND I COULD HAVE GOTTEN DONE FOR FREE, I WAS TOLD IT SHOWED THAT MY LOCK HAD TO BE CHANGED ALSO, BUT WHEN I WAS CALLED TO AND TOLD THAT MY CAR WAS READY AND A DIFFERENT PRICE WAS QUOTED IT WAS DIFFERENT, WHEN ASKED WHY I WAS TOLD THAT IT WAS ONLY THE LATCH THAT WAS BROKEN. I TRIED TO SPEAK TO THE SERVICE MANAGER AND HE NEVER CALLED ME BACK OUT OF THE FOR TIMES THAT CALLED, AND ON TOP OF ALL THAT A SALES REP HAD THE AUDACITY TO CALL ME TO "SEE IF THEY COULD GET ME IN ANOTHER VEHICLE"! I HAVE HAD THIS CAR FOR NEARLY FIVE YEARS AND IT'S ONLY BEEN IN THE SHOP TWICE, ONCE FOR A PROBLEM WITH MY DOOR THAT WAS RECALLED AND FOR LATCH WAS REPLACED AFTER A RECALLED LATCH WAS REPLACED. I TRIED TO REPORT THIS TO FORD HEADQUARTERS AND WAS TOLD TO KEEP MY RECEIPT FOR MY MY JUST IN CASE

08/16/2019
Components: POWER TRAIN
Incident Date: 04/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1CM******
Summary

EXCESSIVE SHUTTER AT ACCELERATION, UP SHIFT AND WHEN MAKING TURNS; TRANSMISSION PULLS WHEN SHIFTING INTO GEARS

08/16/2019
Components: POWER TRAIN
Incident Date: 04/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1CM******
Summary

EXCESSIVE SHUTTERING AT ACCELERATION, ON UP SHIFTS, AND WHEN MAKING TURNS. SHUTTERS ON TAKE OFF AND WHEN SHIFTING INTO GEARS. FEELS LIKE IT IS GOING TO STALL

08/15/2019
Components: POWER TRAIN
Incident Date: 08/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9CM******
Summary

TRANSMISSION CLUTCH SHUDDER THIS CAR IS OWNED BY MY 83 YEAR OLD FATHER. I AM HIS POA. FOR A WHILE HE NOTICED THAT WHEN HE PUT HIS FOOT ON THE GAS THE CAR WOULD HESITATE. IT GOT REALLY BAD LAST WEEK. WE HAD IT TOWED TO HOFFMAN FORD. THEY TOLD US ABOUT THE RECALL AND I READ MANY ARTICLES ABOUT IT ONLINE AS WELL AS THE LAWSUIT. THE DEALERSHIP DIAGNOSED THE PROBLEM AS THIS RECALL HOWEVER BECAUSE HE WAS AT 106,000 MILES IT WAS NOT COVERED AND IT WOULD COST $2500 TO FIX IT. THE CAR IS NOT WORTH THAT MUCH. IF FORD KNEW THERE WAS A PROBLEM THAN THIS SHOULD BE FIXED BY FORD AT NO COST NO MATTER THE MILEAGE. HE IS NOW WORRIED ABOUT HIS SAFETY AND SO AM I. I CONTACTED FORD CORPORATE AND THEY TOLD ME THAT HE CAN FIX IT AND SAVE THE RECEIPT. IF THE RECALL CHANGES THEN HE COULD GET REIMBURSED. THIS IS UNACCEPTABLE. ALSO THE DEALERSHIP CHARGED ME $160 TO DO A DIAGNOSTIC AND DID NOT FIX ANYTHING!

08/14/2019
Components: POWER TRAIN
Incident Date: 08/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6CM******
Summary

I WAS DRIVING AND ATTEMPTING A TURN. THE TRANSMISSION SHUDDERED AND STOPPED MOVING. LIKE I WAS IN NEUTRAL. I NEARLY GOT HIT. I STOPPED THE CAR RESTARTED IT AND DROVE AWAY.

08/05/2019
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 08/05/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER DOOR WAS STUCK IN THE OPEN POSITION. THE CONTACT ATTEMPTED TO CLOSE THE DOOR, BUT WAS UNSUCCESSFUL. THE DEALER WAS NOT CONTACTED AND THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 153,750. THE VIN WAS UNKNOWN.

08/02/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8CM******
Summary

TERRIBLE SHUTTERING FROM THE TRANSMISSION, I HAD TO BRING IT TO THE LOCAL FORD AFTER I CHANGED THE BATTERY, IT WOULDN'T SHIFT THOUGHT THE GEARS. SO THEY CHANGED THE TRANSMISSION CONTROL MODULE AND THE SOLENOID'S, 4 MONTHS LATER MY FIANCE WAS DRIVING DOWN THE HIGH WAY AND THE CAR LOOSES ALL POWER (STEERING, BRAKING, E.C.T) I TAKE IT TO THE LOCAL FORD DEALER IT TAKES THEM 32 DAYS TO GET BACK TO ME TO TELL ME ITS GOING TO NEED A NEW TRANSMISSON WITCH COST $4,800 TO FIX A $7,500 CAR AND THERE'S NOTHING THEY CAN DO ABOUT THAT. KNOWING THAT THIS IS A MAJOR PROBLEM FOR THESE VEHICLES. CAR JUST REJECTS FUEL AND FUEL PUMPS RANDOMLY.

07/31/2019
Components: POWER TRAIN
Incident Date: 04/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6CM******
Summary

THE CAR IS A 2012 FORD FIESTA THAT I PURCHASED FROM A DEALERSHIP IN APRIL OF THIS YEAR -2019. THE CAR ACCELERATES UNEXPECTANTLY WHEN YOU START IT OR AFTER A STOP. WHILE DRIVING, THE CAR WILL SUDDENLY JERK (OFTEN VIOLENTLY WHICH CAUSES MY ENTIRE BODY TO MOVE FORWARD AND BACK). THE CAR SHUDDERS AND KICKS WHEN DRIVEN. THE CAR SHAKES AND MAKES LOUD NOISE WHILE IDLING. THE CAR ROLLS BACKWARD WHILE AT A STOP AND AFTER RELEASE OF THE BRAKES. THESE PROBLEMS MAKES IT VERY DIFFICULT TO CONTROL THE CAR. I DO NOT FEEL SAFE IN THE CAR AND FEAR THAT IT POSES A DANGER TO MYSELF, OTHER DRIVERS, AND THE PUBLIC IN GENERAL. I HAVE DRIVEN MANY YEARS AND HAD A NUMBER OF CARS. THIS IS FIRST TIME I FEEL COMPELLED TO VOICE A CONCERN ABOUT A VEHICLE. I AM DISAPPOINTED THAT THESE CARS CAN BE SOLD WITHOUT ANY WARNING OF THE PROBLEMS TO BUYERS AND THAT SUCH CARS ARE EVEN ON THE ROADS.

07/31/2019
Components: ENGINE
Incident Date: 07/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ0CM******
Summary

I SAVED FOR THREE YEARS TO PURCHASE A CAR. AND TRUSTED THE FORD NAME. MY 2012 FIESTA, WITH 60,000 MILES, IS SHUTTERING AND MISSING WHEN I STOP AND GO. IT TAKES AWHILE TO GET GOING AND JUMPS. I MADE AN APPOINTMENT WITH THE DEALERSHIP AFTER HEARING ABOUT FORD MOTOR COMPANY TELLING THEIR DEALERSHIPS TO FIX THE ISSUE. AFTER I GOT TO THE DEALER I WAS TOLD I WOULD HAVE TO PAY $120 FOR THEM TO EVEN DIAGNOSE THE PROBLEM. AND THAT FORD MAY COVER ANYWHERE FROM NOTHING TO EVERYTHING. IT COULD BE 1/3, 2/3 OF THE COST. THEY WOULD DECIDE. I HAVEN'T HAD MY CAR FOR 3 DAYS. IT'S JUST SITTING AT THE SHOP WAITING ON FORD MOTOR COMPANY TO 'DECIDE HOW MUCH THEY WILL COVER, IF ANY'. I AM INFURIATED!

07/31/2019
Components: POWER TRAIN
Incident Date: 12/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJXCM******
Summary

THE TRANSMISSION IN THIS CAR DOES NOT ENGAGE PROPERLY AT TIMES CAUSING IT TO NOT ACCELERATE AS EXPECTED. THIS SOMETIMES FEELS LIKE THERE ISN'T ENOUGH POWER AVAILABLE TO ACCELERATE AND OTHER TIMES IT SHUDDERS AND SHAKES UNTIL IT SHIFTS FROM FIRST GEAR TO SECOND. WE SUBMITTED THE CAR FOR THE TRANSMISSION COMPUTER REPROGRAMMING TSB WHEN IT BECAME AVAILABLE. IT SEEMED TO IMPROVE ITS OPERATION. OUR SON DRIVES THIS CAR TO COMMUTE TO COLLEGE AND IT WORRIES US TERRIBLY. I KNOW TWO OTHER PEOPLE THAT OWN CARS WITH THE SAME TRANSMISSION AND OURS IS NOT AS BAD, BUT STILL UNPREDICTABLE AND DANGEROUS WHEN DRIVING IN DENSE TRAFFIC. THE VEHICLE HAS APPROXIMATELY 105,000 CAREFULLY MAINTAINED MILES. AT 100,500 MILES THE TRANSMISSION GOT WORSE. FORD WAS CALLED AND THEY REFUSED TO CONSIDER REPAIRING IT UNDER THE EXTENDED WARRANTY OFFERED ON THIS TRANSMISSION (7 YEARS/100,000 MILES) BECAUSE IT WAS JUST OUTSIDE OF THE PERMITTED MILEAGE. FROM WHAT WE HAVE READ, IT DOESN'T SOUND LIKE THE 'REPAIR' IS WORTH DOING SINCE THE PROBLEMS QUICKLY RETURN. WE CAN'T SELL THE CAR IN THIS CONDITION WITHOUT TAKING A MAJOR LOSS. IT'S A BAD SITUATION.

07/30/2019
Components: POWER TRAIN
Incident Date: 07/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ3CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AND MAKING A TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO BEECHMONT FORD (600 OHIO PIKE, CINCINNATI, OH 45245, (513) 752-6611) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND DUAL CLUTCH NEEDED TO BE REPLACED. THE TRANSMISSION CONTROL WAS REPAIRED; HOWEVER, THE DUAL CLUTCH WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS22261423. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 140,000.

07/30/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/25/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 3FADP4AJ1CM******
Summary

I WAS DRIVING DOWN A CITY STREET IN MY FRIEND'S 2012 FORD FIESTA I NOTICED A WEIRD SMELL, I KEPT GOING ABOUT A QUARTER OF A MILE TIL I REACHED MY DESTINATION. MY FRIEND GETS IN THE CAR HE NOTICED THE SMELL . I LOOKED OUT THE WINDSHIELD AND I SEE A LIL SMOKE COMING FROM THE HOOD, ALL THE SUDDEN ALOT OF SMOKE COMES OUT . I POP THE HOOD SHUT THE CAR OFF AND GET OUT OF THERE . MY FRIEND RUNS AND GRABS FIRE EXTINGUISHERS HIM AND ANOTHER MAN TRY TO OPEN THE HOOD IT WON'T OPEN YOU COULD SEE THE FLAMES COMING UNDERNEATH THE CAR THEN THERE IS A POP . THEY TAKE A SHOVEL BEAT ON IT ENOUGH TO OPEN IT ENOUGH WHERE THEY COULD PUT THE FIRE OUT. THANK GOD THEY WERE THERE,NO ONE GOT HURT. I AM ENCLOSING PICTURES OF MY CAR, MY FRIEND DIDN'T HAVE FULL COVERAGE INSURANCE SO HE'S WITHOUT A CAR RIGHT NOW . ALL THIS HAPPENED WITHIN 10 MIN.IT WAS VERY SCAREY, I'M GLAD I STOPPED AT MY FRIEND'S PLACE BECAUSE I MIGHT NOT HAVE MADE IT OUT IN TIME.WE DIDN'T MAKE A POLICE REPORT NOR DID WE CALL THE FIRE DEPARTMENT .A PIECE OF THE CAR WAS LAYING ON THE GROUND AFTER THE FIRE.THE HOOD RELEASE BURNED . THAT'S WHY WE COULDN'T GET THE HOOD OPEN . I AM SENDING PICTURES AFTER THE FIRE . THE CAR LIGHTS AND THE SECURITY SYSTEM STILL WORKS AND IT STARTED RIGHT AFTER, WE TURNED IT OFF RIGHT AWAY

07/27/2019
Components: POWER TRAIN
Incident Date: 07/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7CM******
Summary

I RECENTLY PURCHASED THIS ONE FROM LOCAL DEALER HE SAID ALL IS GOOD. BUT TRANSMISSION IS NOT GOOD AT ALL

07/27/2019
Components: ENGINE
Incident Date: 07/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ8CM******
Summary

POWER SHIFTING CLUTCH ISSUE. FORD SOLD ME A DEFECTIVE MOTOR UPON SALE. THEN THEY TRIED TO BUY MY CAR FOR 1K INSTEAD OF FIXING IT

07/26/2019
Components: POWER TRAIN
Incident Date: 05/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3CM******
Summary

VEHICLE HAS SURGED AT STOP SIGNS ON CITY STREETS AND AT TIMES ON THE HIGHWAY WILL SEEM TO LOSE POWER. THESE INCIDENTS HAVE NEVER RESULTED IN AN ACCIDENT, BUT IT SEEMS AS THOUGH THE TRANSMISSION IS FAULTY.

07/25/2019
Components: POWER TRAIN
Incident Date: 02/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXCM******
Summary

I HAVE OWNED THE CARE FOR 5 YEARS. AFTER THE FIRST 8 MONTHS, IT STARTED TO STUTTER WHEN PROCEEDING TO GO AFTER BEING STOPPED. I HAVE TAKEN IT TO MULTIPLE DEALERSHIPS TO ADDRESS THE PROBLEM. MOST OF THEM DID A RESET ON THE CODE. ONE SHOP SAID THAT HE WOULD REPLACE THE TRANSMISSION BUT MY EXTENDED WARRANTY ONLY COVERED INTERNAL LUBRICATED PARTS AND I HAVE A DRY CLUTCH. I HAVE HAD IT SERVICED BY REPLACING THE TRANSMISSION FLUID AND RESETTING THE CODE AGAIN. 2 MONTHS AGO, THE CAR WAS NOT SHIFTING CORRECTLY AND WOULD REV UP TO 4K RPM BEFORE SHIFTING INTO THE NEXT GEAR. I AM CURRENTLY WAITING FOR A REPLACEMENT TRANSMISSION FOR THIS VEHICLE.

07/25/2019
Components: POWER TRAIN
Incident Date: 07/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2CM******
Summary

TRANSMISSION SLIPPING HAD TO PAY $4000 DOLLARS TO REPLACE PICKED UP 7/16/2019 FORD DEALER TOLD ME WAS NOT COVERED UNDER EXTENDED WARRANTY. CAR WAS MAKING NOISE AS RPMS WAS INCREASING.

07/25/2019
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 08/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7CM******
Summary

TO WHOM IT MAY CONCERN: I WAS A 24 YEAR OLD SINGLE FEMALE WHEN I WENT TO THE FOX FORD DEALERSHIP IN GRAND RAPIDS, MI IN EARLY 2012. WHEN I SAW THE FORD FIESTA IN THE SHOWROOM I THOUGHT IT WAS 'CUTE.' I TEST DROVE IT AND THOUGHT IT SOUNDED A LITTLE LOUD BUT DIDN'T REALLY KNOW ANYTHING ABOUT CARS SO I IGNORED IT AND TOLD THE SALESMAN I WANTED TO START THE PURCHASE PROCESS. I ENDED UP LEASING THE CAR IN MARCH 2012. BY SEPTEMBER 2012, I MOVED TO ARIZONA AND TOOK A JOB WITH CHILD PROTECTIVE SERVICES. I STARTED NOTICING MY CAR JERKED A LOT AROUND 20,000 MILES (EARLY 2013). WHENEVER I WENT IN FOR MY OIL CHANGE AT EARNHARDT FORD IN CHANDLER, AZ I MENTIONED THE SHUDDERING AND JERKING OF THE CAR. I WAS TOLD THIS WAS JUST A 'CHARACTERISTIC' OF THE CAR AND IT COULDN'T BE FIXED. I MENTIONED THIS MULTIPLE TIMES BUT WHEN THE TECHNICIAN WOULD LOOK AT THE CAR, IT WAS WORKING PROPERLY. THE CAR STARTED TO GET WORSE AND BEING A CHILDREN'S CASE MANAGER MEANT THAT I HAD TO DRIVE CHILDREN AROUND FREQUENTLY FOR MY JOB. I STARTED TO FEAR THAT I WOULD GET IN AN ACCIDENT WHEN TURNING SINCE THAT IS WHEN MY CAR WOULD SHUDDER AND STOP WHEN TRYING TO MAKE A TURN FROM A STOPPED POSITION. I KNEW THAT I NEEDED TO START DOCUMENTING THE ISSUES IN CASE ANYTHING WERE TO HAPPEN.

07/24/2019
Components: POWER TRAIN
Incident Date: 12/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2CM******
Summary

IN EARLY 2013, I TOOK MY CAR TO MY DEALER BECAUSE OF TRANSMISSION CONCERNS, THEY TOLD ME IT WAS NORMAL FOR MY TRANSMISSION. DECEMBER 2013, MY CAR WOULD BALK, DID NOT WANT TO PROCEED WHEN I PRESSED ON THE GAS PEDAL. TOOK IT BACK TO MY DEALER. THEY FOUND THE PROBLEM WITH MY TRANSMISSION. THEY STATED THEY DID NOT HAVE THE PART. I EXPLAINED I WAS GETTING READY TO GO OUT OF TOWN. THE SERVICE ADVISOR STATED, IT WOULD NOT BE SAFE FOR ME TO DRIVE MY CAR. I ENDED UP LEAVING MY CAR THERE & RENTED A CAR FOR 2 WEEKS. LESS THAN A YEAR LATER, SAME THING. THEY REPLACED THE PART. AFTER THAT VISIT, THERE WAS A TERRIBLE RACKET COMING FROM UNDERNEATH MY CAR. LESS THAN A YEAR LATER, HAD TO HAVE THE PART REPLACED AGAIN. I COMPLAINED ABOUT THE NOISE. THEY TOLD ME IT WAS WIND NOISE FROM COMING FROM A HEAT SHIELD. I MOVED TO ANOTHER STATE, MY CAR COULD HARDLY GO UP A HILL. TOOK IT TO A FORD DEALER. I NEEDED THAT PART REPLACED AGAIN & NEEDED BEARINGS & OTHER PARTS REPLACED IN MY TRANSMISSION. THE NOISE WAS STILL THERE & THEY FOUND ANOTHER PROBLEM WITH THE INTERNAL PARTS OF MY TRANSMISSION. THEY HAD TO COMPLETELY REBUILD MY TRANSMISSION.

07/24/2019
Components: POWER TRAIN
Incident Date: 07/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ3CM******
Summary

THE TRANSMISSIONS DOES NOT SHIFT CORRECTLY, THE CAR SHUTTERS AND DOES NOT ACCELERATE CORRECTLY.

07/22/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 06/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1CM******
Summary

AFTER TUNE UP, AIR MASS SENSOR, CAMSHAFT SENSOR,AND CRANK SHAFT SENSOR, OIL CHANGE , CAR ENGINE BLIGHT REMAINS ON, AND WHEN AIR CONDITIONING IS TURNED ON CAR LOSES POWER TO THE POINT IT STALL AND BREAKS LOCK AND WILL ROLL OUT OF CONTROL

07/19/2019
Components: POWER TRAIN
Incident Date: 07/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXCM******
Summary

TRANSMISSION BALKS ON ACCELERATION. WHEN ENTERING EXPRESSWAY ON RAMPS THE TRANSMISSION SLIPS AND CAUSES TROUBLE MERGING WITH THE UP TO SPEED TRAFFIC. FROM A STOP IT OFTEN OPERATES FLAWLESSLY BUT SOMETIMES WILL NOT ACCELERATE WITHOUT SURGES FORWARD AND BACKWARD. THIS UNPREDICTABILITY IS DANGEROUS. I WILL NOT LET MY WIFE OR DAUGHTER DRIVE THIS CAR. IT IS DOWNRIGHT DANGEROUS.

07/18/2019
Components: POWER TRAIN,SERVICE BRAKES,ENGINE
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7CM******
Summary

TRANSMISSION DOES NOT ENGAGE OR DISENGAGE WHEN IT'S SUPPOSED TO. SLOW TO START FROM A COMPLETE STOP; HARD TO ACCELERATE FOR PASSING; LATE TO STOP BECAUSE DOWNSHIFTING IS LATE.

07/17/2019
Components: POWER TRAIN
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ0CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUDDERED, HESITATED TO ACCELERATE, JERKED, AND VIBRATED. THE VEHICLE WAS TAKEN TO WAXAHACHIE FORD(2401 NORTH INTERSTATE 35, WAXAHACHIE, TX). THE DEALER REPROGRAMMED THE POWER TRAIN SOFTWARE AND THE CLUTCH WAS REPLACED, BUT THE FAILURES CONTINUED. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED FOR THE SAME FAILURES MORE THAN TEN TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 51,000.

07/17/2019
Components: POWER TRAIN
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE CONTACT APPLIED PRESSURE TO THE ACCELERATOR PEDAL AND THE VEHICLE STALLED. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SHIFTED INTO NEUTRAL AND THE TRANSMISSION MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 90,000.

07/17/2019
Components: POWER TRAIN
Incident Date: 07/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9CM******
Summary

THE VEHICLE HAS A TRANSMISSION SHUDDER AND DOES NOT SHIFT GEAR PROPERLY AS IT ACCELERATES. THIS CAUSES THE VEHICLE TO BE SUBJECT TO UNEXPECTED CONDITIONS OF LACK OF RESPONSE WHICH MAY CAUSE SAFETY ISSUES.

07/16/2019
Components: POWER TRAIN
Incident Date: 07/01/2019
Crash: No
Fire: No
Summary

MY 2012 FORD FIESTA'S TRANSMISSION HAS BEEN SHUTTERING, SLIPPING IN AND OUT OF GEAR, AND STALLING ON HILLS OR IN INTERSECTIONS ON BUSY HIGHWAYS OR CITY STREETS. I'VE TAKEN IT TO THE DEALERSHIP NUMEROUS TIMES AND I GET THE SAME RESPONSE, (THERE IS NOTHING WRONG SIR) IS WHAT THEY TELL ME. I LOVE THE CAR, LOVE THE FUEL ECONOMY, BUT EVERY TIME I DRIVE IT IT MAKES ME WORRY ABOUT BREAKING DOWN IN THE MIDDLE OF BUSY TRAFFIC AND LEAVING ME STRANDED, WITH NO OTHER WAY TO GET TO WORK. I FEEL LIKE IF FORD WOULD DO A RECALL TO REPLACE THESE FAULTY TRANSMISSIONS, THEN THERE WOULD BE A WORLD OF DIFFERENCE ON THE WAY THAT CAR MAKES ME FEEL WHILE DRIVING.

07/16/2019
Components: POWER TRAIN
Incident Date: 07/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6CM******
Summary

FIESTA DOES NOT SHIFT CORRECTLY. SHUDDERS AT STOP LIGHTS AND HESITATES WHEN ACCELERATING. PULL OUT IN TRAFFIC AND CAR MAY OR MAY NOT GO. HAVE HAD AT SHOP MULTIPLE TIMES FOR THIS. FORD HAS PROVIDED SOFTWARE UPDATES AND REPLACE CLUTCH SEVERAL TIMES. LAST OIL CHANGE, I ASKED FOR SOFTWARE UPDATE BECAUSE IT STILL SHUDDERS AND HESITATES. TOLD OUT OF WARRANTY. IT WOULD COST ME 150 TO DIAGNOSE AND REPAIR WOULD BE MY RESPONSIBILITY. CANT AFFORD THIS. LOST WORK DUE TO SERVICE REPAIRS. NOT SAFE TO DEPEND ON.

07/16/2019
Components: POWER TRAIN
Incident Date: 10/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ0CM******
Summary

THE TRANSMISSION SLIPS, LAGS, DOES NOT SHIFT AT TIMES, WILL STAY IN A GEAR TOO LOW OR TOO HIGH. ONGOING SINCE I PURCHASED IT. HAVE TAKEN TO DEALER NUMEROUS TIMES FOR REPAIR.

07/16/2019
Components: STEERING,POWER TRAIN
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1CM******
Summary

WE BOUGHT OUR 2012 FORD FIESTA ABOUT A 2 YEARS AGO. SINCE THEN WE HAVE TAKEN IT TO 2 MECHANICS AND THE PROBLEMS PERSIST. THE TRANSMISSION SHUDDERS AND LURCHES FORWARD AT RANDOM. THE CAR HAS MAJOR ISSUES ACCELERATING AND HAS ALMOST GOTTEN US IN MANY ACCIDENTS. THE CAR SEEMS LIKE IT GETS STUCK IN A LOWER GEAR AND WILL NOT MOVE OUT OF IT EVEN AS YOUR FOOT IS PRESSED ALL THE WAY DOWN.

07/15/2019
Components: POWER TRAIN
Incident Date: 06/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2CM******
Summary

CLUTCH HAS BEEN REPLACED EVERY TWO YEARS ON CAR SINCE IT WAS BOUGHT NEW IN 2012. CAR WILL START SHUDDERING AND HAVE TROUBLE SHIFTING WHEN TRYING TO GET UP TO SPEED, HAPPENS WHEN CAR IS IN MOTION. FORD ONLY HAS REPLACED WITH SAME PARTS HAS NOT FIXED PROBLEM AS CAR IS ON FOURTH CLUTCH, AND I EXPECT SHUDDERING TO START HAPPENING AGAIN NEXT YEAR, WHEN THE TWO YEARS WITH CURRENT CLUTCH IS UP. WILL NOTICE IT HAPPENING ONCE OR TWICE AND THEN IT BECOMES MORE FREQUENT. THEN YOU HAVE TO DEAL WITH THE DEALER HAVING THE PARTS IN STOCK AND BEING WITHOUT A CAR FOR TWO DAYS WHILE IT IS GETTING REPAIRED. FIRST CLUTCH REPLACED IN JUNE 2014, HAS BEEN EVERY OTHER JUNE SINCE THEN.

07/13/2019
Components: STRUCTURE
Incident Date: 07/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ1CM******
Summary

THE PASSENGER-SIDE DOOR WILL NOT OPEN FROM THE INSIDE.

07/11/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 05/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2CM******
Summary

I HAVE A 2012 FORD FIESTA WHICH HAS HAD NOTHING BUT PROBLEMS OVER THE COURSE OF THE TIME I'VE HAD THE CAR. ON THE THURSDAY BEFORE THE MEMORIAL DAY WEEKEND I PUT THE CAR INTO REVERSE AND THE CAR WOULDN'T STOP. WE WERE GOING VERY SLOW AND THANK GOODNESS DIDN'T HIT ANYTHING. WE HIT A CURB BEHIND US THAT STOPPED THE CAR. I SHIFTED INTO DRIVE AND IT MOVED FORWARD. WE TOOK IT INTO THE DEALERSHIP THAT NEXT MORNING AND THEY REPLACED THE BRAKE MASTER CYLINDER AND THE CLUTCH. I'VE DONE MULTIPLE WARRANTY CLAIMS & I'VE HAD ONGOING TRANS/CLUTCH ISSUES THAT FINALLY RESULTED WITH AS REPLACEMENT LAST MONTH. NOW THE CAR IS NO LONGER JERKING AND SLIPPING BUT IT'S SLOWER WITH DECREASED GAS MILEAGE. I'VE HAD A SYNC ISSUE/ RADIO ELECTRICAL ISSUE AND TOOK IT IN MULTIPLE TIMES, IT'S STILL NOT FIXED. RECENTLY THE RADIO/SYNC COMPLETELY FAILS BUT IT'S INTERMITTENT. NOW I'M BEING TOLD THAT BECAUSE THE SYNC/RADIO ISSUE IS INTERMITTENT, I HAVE TO WAIT UNTIL IT'S NOT WORKING COMPLETELY TO TAKE IT IN. IN THE LAST 6 WEEKS THE CAR HAS BEEN IN TWICE FOR BRAKE ISSUES, (I TOOK IT BACK TWICE IN THE SAME DAY + TRANS REPLACEMENT) THEN AGAIN TWO WEEKS LATER. I'M ON THE THIRD TIME TO THE DEALERSHIP OVER THE SYNC SYSTEM IN THE LAST YEAR, THAT IS STILL NOT FIXED.

07/10/2019
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 3FADP4AJ1CM******
Summary

THE FUSE BOX IS GETTING MOISTURE CAUSING HEADLIGHTS NOT TO WORK PROPERLY AND NO FUSES OR RELAYS CAN BE CHANGED BECAUSE THEY ARE CORRODED IN THE BOX. CAR LOSES POWER, RADIO CAUGHT FIRE, DOORS LOCK ON THERE OWN OR DON'T LOCK AT ALL, MAJOR MALFUNCTION OF ALL ELECTRICAL COMPONENTS. 2011 AND 2013 WERE RECALLED FOR THIS ISSUE. WHY WASN'T 2012? CAR HAS ISSUES WHILE DRIVING AND IT'S GOING TO CAUSE AN ACCIDENT IF NOT TAKEN CARE OF.

07/10/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 11/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ0CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY MAC HAIK FORD (515 I-35E, DESOTO, TX 75115, 469-530-3559) REGARDING NHTSA CAMPAIGN NUMBER: 15V246000(LATCHES/LOCKS/LINKAGES). MONTHS LATER, THE REAR DRIVER'S SIDE DOOR OPENED WHILE THE VEHICLE WAS BEING DRIVEN ON A HIGHWAY. THE CONTACT PULLED OVER TO CLOSE THE REAR DOOR. BOB TOMES FORD (950 S CENTRAL EXPY, MCKINNEY, TX 75071, 1-888-485-3971) REPLACED THE PART, BUT IT FAILED A THIRD TIME. THE CONTACT FELT THAT THE SAME OEM PART WAS THE SOURCE OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED THAT THE RECALL REMEDY FAILED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

07/05/2019
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 06/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2CM******
Summary

" TAKATA RECALL " TANSMISSION LIGHT KEEPS LIGHTING ON , A/C DOES NOT WORK CAR SHIFT BY ITS SELF DTCS,PO7A5 TRANSFICTION ELEMENT B STUCK DP56 PIDS FOUND FRICTION ELEMENT B BINDING CAUSED BY SHIFT FORK ASSY

07/03/2019
Components: POWER TRAIN
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ5CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND HESITATED. ON ONE OCCASION, THE ENGINE RPMS SUDDENLY REVVED VERY HIGH BEFORE THE ENGINE STALLED AND THE SHIFTER REMAINED STUCK IN THE PARK POSITION. THE VEHICLE WAS TOWED TO BEAMAN FORD (1717 TENNESSEE 46, DICKSON, TN) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 133,000.

07/03/2019
Components: STRUCTURE
Incident Date: 09/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE DOOR WAS OPEN. THE CONTACT ATTEMPTED TO CLOSE THE DOOR UNSUCCESSFULLY. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S SIDE DOOR HAD TO BE REPAIRED UNDER WARRANTY BECAUSE OF THE SAME FAILURE THREE YEARS AGO. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

06/27/2019
Components: STRUCTURE
Incident Date: 06/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE TRUNK LID FAILED TO CLOSE PROPERLY AND THE 'BOOT OPEN' WARNING INDICATOR WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PALLOTTA FORD LINCOLN (LOCATED AT 4199 CLEVELAND RD, WOOSTER, OH 44691, (330) 345-6600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 32,682.

06/19/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJXCM******
Summary

ON 6/16/19 I WAS DRIVING ON THE I89 IN VERMONT AND BOTH OF MY HEADLIGHTS WENT OUT ON THE INTERSTATE. THIS SCARED ME AS I HAD NO VISIBILITY ON THE INTERSTATE. MY HIGH BEAMS WERE ABLE TO WORK, AND EVENTUALLY, I TURNED BY LOW BEAMS BACK ON. THEY SEEMED TO WORK. THEY THEN CUT OUT AGAIN. THIS HAPPENED OFF AND ON FOR THE REST OF MY DRIVE HOME. LUCKILY I WAS ABLE TO MAKE IT BACK HOME. I TOOK MY CAR TO THE FORD DEALERSHIP THE NEXT DAY. TODAY 6/19/19 THEY REPORTED THAT THERE WAS CORROSION IN MY FUSE BOX, AND THEY REPORTED THE CHEAPEST OPTION WAS $500 TO CLEAN THE BOX, AND REPLACE THE PINS. I ASKED THEM WHAT WOULD STOP THE CORROSION, THEY SAID THERE WAS NO GUARANTEE THAT THE CORROSION WOULD STOP. WHEN I LOOKED ONLINE IT APPEARS THAT SEVERAL OTHER PEOPLE HAVE HAD ISSUES WITH THIS SAME PROBLEM. HTTP://WWW.CARPROBLEMZOO.COM/FORD/FIESTA/HEADLIGHTS-PROBLEMS.PHP SO IT IS ONLY A MATTER OF TIME BEFORE SOMEONE DRIVING A FORD FIESTA GETS INTO A CAR ACCIDENT BECAUSE THERE HEADLIGHTS SUDDENLY STOP WORKING ON THEM.

06/12/2019
Components: POWER TRAIN
Incident Date: 06/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2CM******
Summary

WHEN AT A COMPLETE STOP THE CAR SHAKES. WHEN PRESSING ON THE GAS FROM A COMPLETE STOP THE CAR SHUDDERS AND STALLS. WHEN DRIVING AT A SLOW PLACE (UNDER 30 MPH) THE CAR WILL VIBRATE BRIEFLY.

06/04/2019
Components: STEERING,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2CM******
Summary

MY CAR SHUDDERS A LOT WHEN STOPPING ESPECIALLY ON THE HIGHWAY OR MERGING OFF THE HIGHWAY' ALSO HAPPENS IN CITY OR SUBURBS IF GOING OVER 40 MPH; , GEAR SLIPS WHEN STATIONERY BEFORE HITTING GAS TO MOVE CAR, SPEED SLOWS DOWN OR HESITATES WHEN HITTING GAS PEDAL, TOOK TO DEALERSHIP MANY TIMES AND NOTHING EVER GOT FIXED. FORD SENT A LETTER STATING THAT I WOULD GET DOUBLE THE WARRANTY ON THE TRANSMISSION AND I WILL RECEIVE A LETTER STATING THIS, BUT WILL NOT CONFIRM ANYMORE. PROBLEMS OCCURED AFTER I PURCHASED THIS FIESTA IN JUNE 2012 BUT DID NOT KNOW THAT IT WAS NOT WORKING PROPERLY UNTIL THE RECALL CAME OUT AND I TOOK IT IN FOR THE FIRST TIME. I WAS TOLD THAT I WAS "TOO LATE" TO GET ANYTHING TO FIX IT OR HAVE IT TAKEN BACK BY FORD BECAUSE I HAD WAITED A YEAR. I DIDN'T EVEN KNOW THAT THE CAR WAS WORKING POORLY! IT WAS BRAND NEW AND I THOUGHT THIS WAS THE WAY IT WAS OKAY TO DRIVE BECAUSE THE PROBLEMS WERE NOT AS NOTICABLE. IT GOT MUCH WORSE AS TIME PASSED. I HAVE REPAIR INVOICES BUT I NEED TO FINE THEM. I WANT MY COMPLAINT FILED NOW SO THAT I AM NOT FORGOTTEN. I HAD A LEMON LAWYER CONTACT ME NAMED TROTT, WHO TOLD ME THAT IF I ACCEPTED A CLAIM HE WOULD PUT IN FOR ME, IT WOULD BE THE BEST DEAL I WOULD GET IN TERMS OF ATTONEMENT. HE SAID HE GOT $8K AND TOOK $3K FOR HIS WORK. I RECEIVED A CHECK FOR $5K. I ASKED MR.TROTT IF I SHOULD GET THE CAR REPAIR WITH THIS MONEY. HE SAID PEOPLE ARE KEEPING THE MONEY AND GETTING RID OF THEIR CARS. I KEPT MY CAR BECAUSE I CANNOT AFFORD TO BUY ANOTHER ONE REGARDLESS OF THE $5K I RECEIVED. I DO NOT USE MY CAR VERY MUCH NOW BECAUSE I DO NOT LIKE THAT IT SHUDDERS WHEN I USE THE BRAKES AND THAT IT SLOWS DOWN WHEN I HIT THE GAS PEDAL. I WILL UPLOAD THE DOCUMENTATION YOU ASK FOR WHEN I LOCATE IT.

05/31/2019
Components: STRUCTURE
Incident Date: 05/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1CM******
Summary

DOOR LATCH ON THE DRIVER SIDE AND PASSENGER REAR DOOR NOT WORKING.

05/19/2019
Components: POWER TRAIN
Incident Date: 05/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7CM******
Summary

MY 2012 FORD FIESTA WILL RANDOMLY LOSE POWER AND NOT ENGAGE TO SHIFT. THIS HAPPENS SO RANDOMLY, ON SIDE STREETS, MAJOR ROADS, FROM STOP, WHILE MOCING, ANYTIME. THIS PROBLEM IS GETTING PROGRESSIVELY WORST. I TRY TO AVOID HIGHWAYS IF POSSIBLE DUE TO THE FACT THAT THIS OCCUR ONCE ON A HIGHWAY AND IT ALMOST CAUSE A MAJOR ACCIDENT. I DEFINITELY DON'T FEEL SAFE DRIVING THIS VEHICLE ANY LONGER.

04/20/2019
Components: POWER TRAIN,EXTERIOR LIGHTING,ENGINE
Incident Date: 04/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3CM******
Summary

THIS CAR HAS BEEN A DISASTER FROM DAY ONE. THE TRANSMISSION ISSUES THAT FORD IS AWARE OF HAVE ALMOST CAUSED NUMEROUS ACCIDENTS. THE CAR BUCKS AND CARRIES ON ALL THE TIME. WHILE STOPPED FOR A RED LIGHT YOU PUSH ON GAS AND IT DOESN'T MOVE THEM ALL THE SUDDEN IT DARTS INTO TRAFFIC. ABOUT 6 MONTHS AGO LOW BEAMS STOPPED WORKING AND NOBODY KNOWS WHY. THEN 2 WEEKS AGO ALL THE SUDDEN CAR OVERHEATS AND WITHIN 2 MINUTES DIES CAUSING $2000 WORTH OF DAMAGE. IM TOLD THESE ARE COMMON AND IM LUCKY IT DIDN'T CATCH ON FIRE. WHAT'S NEXT. FYI, THE LIGHTS STILL DON'T WORK WHICH CAUSES A SAFETY HAZARD. WHY IS THIS CAR NOT RECALLED??

04/09/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/09/2019
Crash: No
Fire: No
Summary

RECENTLY MY FIESTA HAS BEEN SHUTTING OFF WHILE DRIVING. IT IS A MANUAL TRANSMISSION AND I AM NOT STALLING. IT HAPPENS MOST OFTEN WHILE DRIVING AT LOW SPEEDS OR SWITCHING GEARS. IT IS VERY DANGEROUS AND SCARY.

04/09/2019
Components: UNKNOWN OR OTHER
Incident Date: 03/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ3CM******
Summary

CAR HESITATES WHILE ATTEMPTING TO CHANGE GEARS. A MESSAGE COMES UP SAYING TRANSMISSION MALFUNCTION AND THE OTHER MESSAGE SAYS NEEDS SERVICE NOW. ANOTHER PROBLEM APPEARS AS YOU APPLY THE BRAKES IT TENDS TO SPEED UP BEFORE COMING TO A STOP.

02/22/2019
Components: UNKNOWN OR OTHER
Incident Date: 02/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0CM******
Summary

TAKATA RECALL FOR MY 2012 FORD FIESTA SE. THERE IS A HESITATION/JUMPING MOTION WHEN ACCELERATING. I WAS TOLD IT HAS TO DO WITH TRANSMISSION IN THESE CARS.

01/17/2019
Components: STRUCTURE
Incident Date: 12/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0CM******
Summary

WHILE THE VEHICLE WAS PARKED I ATTEMPTED TO CLOSE THE RIGHT REAR DOOR AND THE DOOR DIDN'T LATCH/CLOSE. TOOK THE CAR TO THE DEALER (FAJARDO FORD, PUERTO RICO) AND I WAS INFORMED THAT THE VIN NUMBER WAS NOT INCLUDED IN THE SAFETY RECALL. DEALER DIDN'T REPAIR THE DOOR. I ATTEMPTED CONTACTING FORD CUSTOMER SERVICE ON TWO OCCASIONS BUT HAVE NOT RECEIVED ANY RESPONSE FROM THEM.

01/04/2019
Components: UNKNOWN OR OTHER
Incident Date: 01/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ2CM******
Summary

LEFT PASSENGER DOOR LATCH POPPED OPEN WHILE PULLING OUT OF A PARKING SPACE, TOOK TO DEALER AND THEY REPLACED ALL THE RECALL DOOR LATCHES. A YEAR LATER THE RIGHT BACK PASSENGER DOOR LATCH DID THE SAME THING. IT WAS COVERED BY THE WARRANTY THAT WAS ABOUT TO EXPIRE. TWO DAYS AGO, THE FRONT PASSENGER DOOR HAS POPPED. IT IS NOT COVERED BY THE WARRANTY, SO IT IS AN UNEXPECTED OUT OF POCKET EXPENSE COMBINED WITH A RENTAL WHILE MY CAR IS IN THE SHOP. SO NOW, THREE OUT OF FOUR REPLACED RECALL PARTS HAVE MALFUNCTIONED. SO IF THE RECALL REPLACEMENTS ARE NOT WORKING, HOW OFTEN AM I GOING TO BE IN THE SHOP WITH UNRELIABLE RECALL REPLACEMENTS?

12/10/2018
Components: STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ7CM******
Summary

DOOR LATCHES TO NOT WORK WHEN I WAS DRIVIN MY LEFT DOOR IN THE BACK OPEN WIDE HAD ONE ACCIDENT OF IT

12/06/2018
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WOULD NOT CLOSE AND REMAIN SHUT. THE VEHICLE WAS TAKEN TO DE PAULA FORD (1101 CENTRAL AVE, ALBANY, NY) AND THE DOOR LATCH WAS REPLACED. THE FAILURE WAS REMEDIED, BUT THE SAME FAILURE RECENTLY OCCURRED ON THE FRONT DRIVER SIDE DOOR. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000(STRUCTURE). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALLS. THE FAILURE MILEAGE WAS 40,000.

11/30/2018
Components: POWER TRAIN
Incident Date: 10/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9CM******
Summary

TAKATA RECALL, PROBLEMS WITH TRANSMISSION DO NO SHIFT AS IT SUPPOSED, BAD NOISE BETWEEN SHIFTING

11/08/2018
Components: UNKNOWN OR OTHER
Incident Date: 11/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2CM******
Summary

THE TRANSMISSION SHUDDERS AND HESITATES ALL THE TIME. IT IS A SAFETY ISSUES DUE TO WHEN ACCELERATING TO MOVE INTO TRAFFIC IT SHUDDERS AND HESITATES AND WON'T ACCELERATE WHILE DOING THIS. I WAS ALMOST HIT SEVERAL TIMES DUE TO THIS ISSUE. THE ISSUE HAS HAPPENED IN THE LAST 2 YEARS WHILE THE ENGINE DIED IN TRAFFIC BUT I OVERLOOKED IT WORRYING ABOUT PAYING MONEY TO HAVE IT FIXED. 2 DAYS AGO, THE CAR COULDN'T REVERSE AND THE NEXT DAY, IT COMPLETE DIED ON ME.

10/14/2018
Components: POWER TRAIN
Incident Date: 10/17/2016
Crash: No
Fire: No
Summary

CAR STALLS IT HAS THE DUAL CLUTCH SYSTEM FORD MECHANIC SAID THEY JUST KEEP FIXING THEM THEY ARE NOT WORKING PROPERLY NOW NO MORE WARRANTY CAN'T BY A NEW CAR AND I HAVE A CAR THAT WILL DIE OUT GOING UP HILLS OR ON FREEWAY ON CITY STREETS. I LIVE AND TRAVEL IN AND OUT OF SAN FRANCISCO QUIET A BIT. IT SPUTTERS AND SHAKES AND THEN WILL JUST DIE OUT. DID THIS DURING RUSH HOUR IN SILICON VALLEY BYE 101 I WAS ALMOST HIT 3 TIMES AND THE POLICEMAN AS WELL TRYING TO GET ME AND CAR TO SAFETY FORD DOESN'T ANSWER BACK

10/09/2018
Components: ELECTRICAL SYSTEM
Incident Date: 09/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJXCM******
Summary

ELECTRICAL SHORT OF POWERTRAIN CONTROL MODULE

10/08/2018
Components: STRUCTURE
Incident Date: 10/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9CM******
Summary

WHILE DRIVING MY 2012 FORD FIESTA, WITH MY CHILD IN THE FRONT SEAT, THE DOOR LATCH FAILED AND THE DOOR SWUNG OPEN. I TRIED CLOSING IT, BUT IT WOULD NOT STAY LATCHED. I HAD TO DRIVE THE REST OF THE WAY HOLDING IT SHUT AND STEERING THE CAR, LUCKILY I WAS ONLY A COUPLE MILES FROM HOME. I CALLED MY FORD DEALER AND THEN I CALLED FORDS RECALL DEPARTMENT BECAUSE I WAS TOLD THE CURRENT RECALL 15S16, NHTSA CAMPAIGN: 15V246000, DOES NOT COVER MY VIN, EVEN THOUGH MY VEHICLE WAS BUILT IN THAT FACTORY DURING THE COVERED TIME PERIOD.

10/04/2018
Components: AIR BAGS
Incident Date: 08/01/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4BJ1CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, THE FRONT PASSENGER SIDE OF THE VEHICLE WAS CRASHED INTO BY ANOTHER VEHICLE. THE FRONT BUMPER WAS DAMAGED AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN AIR BAG FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 189,213.

10/01/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 09/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ6CM******
Summary

I HAVE PERFORMED ROUTINE MAINTENANCE ON MY CAR FOR YEARS. THE OTHER DAY THE HEADLIGHTS STOPPED WORKING SUDDENLY AND WITHOUT WARNING. THE ISSUE ENDED UP BEING IN THE FUSE BOX UNDER THE HOOD, WHICH IS ALLOWING SALT AND SAND TO ENTER THE FUSE BOX WITHOUT ANY FILTRATION SYSTEM OF ANY SORT. THE LOW BEAM RELAY HAD COMPLETELY CORRODED BECAUSE OF PARTICLES GETTING INTO THE FUSE BOX. WE ARE LUCKY IT IS JUST THE LIGHTS SO FAR, BUT UNFORTUNATELY ONE OF THE PRONGS FOR THE RELAY WAS SO CORRODED THAT IT BROKE OFF INSIDE THE PLUG. NOW, BECAUSE OF FORD'S POOR DESIGN OF THIS DEVICE, WE HAVE TO REPLACE THE WHOLE FUSE BOX AND EVERYTHING TO WHICH IT IS ATTACHED. THIS IS AT LEAST A $1300 JOB. THIS COULD HAVE BEEN A DIFFERENT RELAY THAT CONTROLS A MORE ESSENTIAL FUNCTION OF THE CAR BUT THANK GOODNESS WE FOUND IT WHEN IT WAS AFFECTING THE HEADLIGHTS ONLY.

09/17/2018
Components: UNKNOWN OR OTHER
Incident Date: 09/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4CM******
Summary

MY FORD FIESTA 2012 WAS PART OF RECALL 15S16 FOR LATCH FAILURE. ON 9/15/2018 MY LEFT REAR LATCH FAILED WHILE DRIVING. FORD IS CLAIMING THAT MY VEHICLE IS NOT UNDER RECALL, BECAUSE THE DEALERSHIP FIXED THE PROBLEM BEFORE I PURCHASED THE VEHICLE. I BELIEVE THAT EITHER THE RECALL WAS NOT PERFORMED AS STATED OR IT WAS FIXED WITH DEFECTIVE PARTS. FORD AT THIS TIME IS UNWILLING TO ADDRESS THIS SAFETY ISSUE AND SATISFY THE RECALL.

09/12/2018
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 08/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ6CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT WITH THE BRAKE PEDAL DEPRESSED, IT SPONTANEOUSLY ACCELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO TURN THE VEHICLE OFF IN ORDER TO STOP. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TOWED THE FOLLOWING DAY TO AUTOMAX FORD (3301 E CENTRAL TEXAS EXPRESSWAY, KILLEEN, TX 76543) WHERE THE TOTAL CONTROL MODULE WAS REPROGRAMMED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED TWO OTHER TIMES SINCE JULY OF 2018. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED CASE NUMBER: CAS-15591505. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

09/10/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 07/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7CM******
Summary

WHEN: ON JULY 31ST 2018 DURING DRIVE HOME AFTER DARK ON RURAL WISCONSIN HIGHWAY BOTH LOW BEAM HEADLIGHTS SIMULTANEOUSLY FAILED IN 2012 FORD FIESTA LEAVING DRIVER NO OPTION BUT TO USE HIGH BEAMS FOR REMAINDER OF DRIVE. FAULT: THE LOSS OF BOTH LOW BEAM HEADLIGHTS SIMULTANEOUSLY CREATED A DANGEROUS SITUATION FOR A DRIVER, AND ONCOMING DRIVERS ON RURAL HIGHWAYS. CAUSE: DEALERSHIP IDENTIFIED THE SOURCE OF THE PROBLEM; DUE TO RELAY PINS IN FUSE BOX CORRODED OFF DUE TO CORROSION ' HAD TO REPLACE ENGINE FUSE BOX UNDER HOOD BECAUSE THE PIN WAS CORRODED OFF IN THE FUSE BOX AND COULD NOT BE REMOVED. ADDITIONAL FUSE RELAYS ALSO SHOWING CORROSION. FORD HAS ISSUED THE FOLLOWING FOR THE 2011 FORD FIESTAS WHICH IS RELATED TO CORROSION AND LOSS OF EXTERIOR LIGHTING. UNFORTUNATELY, NOTHING IS BEING DONE CURRENTLY FOR MODEL YEAR 2012 FIESTAS. CUSTOMER SATISFACTION PROGRAM 17B16 ' BATTERY JUNCTION BOX CLEAN AND SEAL ' 2011 FORD FIESTA HTTPS://FORD.OEMDTC.COM/3241/CUSTOMER-SATISFACTION-PROGRAM-17B16-BATTERY-JUNCTION-BOX-CLEAN-AND-SEAL-2011-FORD-FIESTA AND ALSO, FORD HAS ISSUED RECALL 17S14 FOR (2011 FORD FIESTA) THE SAME ISSUE OF CORROSION AND LOSS OF ELECTRICAL CONNECTIVITY FOR WIRING CIRCUITS WHICH MAY MAKE A VEHICLE LESS VISIBLE TO APPROACHING DRIVES WHICH MAY INCREASE THE RISK OF A CRASH. IN CANADA, ACCUMULATION OF DUST DEPOSITS WHICH CONTAIN DEICING SALTS IN THE PROVINCES INCLUDED IN THIS RECALL THAT CAN CAUSE CORROSION OF FUSE AND WIRING TERMINALS IN THE BATTERY JUNCTION BOX THAT MAY RESULT IN THE LOSS OF ELECTRICAL CONNECTIVITY IN SOME WIRING CIRCUITS. IT IS RIDICULOUS FOR A 6 YEAR OLD VEHICLE TO LOSE BOTH HEADLIGHTS DUE TO ELECTRICAL, AND CORROSION ISSUES! THE REPAIR WAS CLOSE TO 1,500.

09/04/2018
Components: POWER TRAIN
Incident Date: 07/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ9CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO FUNCTION PROPERLY. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A DELAY IN CHANGING GEARS AND THE TRANSMISSION WAS SLOW TO ENGAGE WHEN DRIVING UP A HILL. RAMEY FORD PRINCETON (498 COURTHOUSE RD, PRINCETON, WV 24739, (304) 425-2128) INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED ONE YEAR AGO PER AN UNSPECIFIED MANUFACTURER POWER TRAIN/TRANSMISSION CAMPAIGN AND THE CLUTCH ASSEMBLY WAS REPLACED AT THAT TIME. THE DEALER DIAGNOSED THAT THE PART NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT INCLUDED IN ANY POWER TRAIN RECALLS. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,500. **TR CONSUMER STATED I HAVE HAD THE CAR 5 YEARS AND THE CLUTCHES IN TRANSMISSION HAS WENT OUT 2 TIMES AND THEN NOW IS GOING OUT AGAIN. I THINK ITS WRONG THAT THEY CAN'T FIX IT RIGHT. UPDATED 11/1/18*JB

08/28/2018
Components: POWER TRAIN
Incident Date: 08/16/2018
Crash: No
Fire: No
Summary

I BOUGHT A 2012 FORD FIESTA .I MADE A CLUTCH THAT WENT OUT TOOK IT TO THE SHOP .THE HALF FIX IT NOW I'M OUT OF WARRANTERY I WILL NEVER BY A FORD AGAIN .....

08/14/2018
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING 60 MPH, THE FRONT PASSENGER DOOR BECAME AJAR. THE CONTACT WAS UNABLE TO SECURELY LATCH THE DOOR. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.

08/03/2018
Components: POWER TRAIN
Incident Date: 07/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE TRANSMISSION WOULD HESITATE AND AN ABNORMAL RUMBLING SOUND WAS HEARD WHEN THE GEARS SHIFTED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SUN RISE FORD (9435 US-1, FORT PIERCE, FL 34982) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 125,800.

07/20/2018
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/20/2018
Crash: Yes
Fire: No
Summary

THIS CAR HAA TROUBLE GOING THE SPEED OF TRAFFIC. IT TAKES VERY LONG TO GAIN SPEED AS WELL AS BREAK AND ALSO JERKS UNCONTROLLABLY.

07/16/2018
Components: STRUCTURE
Incident Date: 07/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ0CM******
Summary

MY VEHICLE WAS IN MY DRIVEWAY AND I OPENED THE REAR PASSENGER DOOR TO REMOVE SOMETHING FROM MY BACKSEAT. WHEN I SHUT THE DOOR, IT POPPED BACK OPEN AND WOULD NOT STAY CLOSED. AFTER TAKING THE CAR TO A FORD DEALERSHIP, I WAS TOLD IT WAS THE DOOR LATCH AND SINCE IT HAD BEEN RECALLED AND REPLACED PREVIOUSLY, IT WOULD BE FREE. TODAY I TOOK MY CAR TO HAVE THE REPAIR DONE AND WAS GIVEN AN ESTIMATE OF $233 + TAX.

06/11/2018
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 05/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0CM******
Summary

I TOOK MY CAR TO A FORD DEALERSHIP TO TAKE ACTION ON RECALL 14M01. THEY REPLACED THE CLUTCH UNDER WARRANTY AND RETURNED MY CAR TO ME. A DAY LATER MY CAR FLASHED A CHECK ENGINE LIGHT WHILE I WAS 45 MINUTES AWAY FROM HOME ON THE HIGHWAY. CODES THAT CAME UP WERE ADDRESSED & THE VEHICLES CONDITION WORSENED UNTIL IT WENT FULLY INTO LIMP MODE WHILE RETURNING FROM AN ATTEMPT TO RESTART THE COMPUTER.

06/06/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3CM******
Summary

TAKATA RECALL, A MESSAGE WILL APPEAR AND SAY ENGINE MALFUNCTION SERVICE NOW. AND WHEN IT DO APPEAR THE CAR SLOWS DOWN IN THE MIDDLE OF THE HIGHWAY AND THE THROTTLE PEDAL WILL NOT WORK EVEN AFTER YOU HAVE HAD THE CAR SERVICED, WHICH IS VERY DANGEROUS.

05/04/2018
Components: SUSPENSION,AIR BAGS,ENGINE
Incident Date: 04/27/2018
Crash: No
Fire: No
Summary

THIS FORD FIESTA HAS MANY PROBLEMS I HAVE SPEND OVER 1300 DOLLARS THIS CAR HAS MANY SAFETY ISSUES. THE DOORS POPED OPEN WHILE DRIVING THIS CAR. I CONTACTED FORD AND THE REPRESENTATIVE WAS NOT CARING SHE STATED IT'S OUT OF THEIR WARRANTY . I EXPLAINED TO HER THAT THE DOORS CAME OPEN WITH MY TWO YEAR OLD IN BACK SEAT IN A CAR SEAT COULD HAVE FELL OUT. I ALSO TOLD HER THE CAR STOPPED IN THE MIDDLE OF THE ROAD. IT'S SOMETHING WRONG WITH THE TRANSMISSION ON THIS CAR. THIS VEHICLE IS NOT SAFE AND I WOULD LIKE THIS LOOKED INTO. I WAS TRAVELING ON A HIGHWAY ALL AMERICAN IN FAYETTEVILLE NC.

05/03/2018
Components: POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ4CM******
Summary

WHEN STARTING TO ACCELERATE, THERE IS NO POWER. THE TRANSMISSION THEN KICKS BACK AND IT GOES FLYING OVER 4000 RPMS BEFORE IT WILL SHIFT. WHILE DRIVING, IT WILL RANDOMLY GIVE A SLIGHT KICK AND LOSE POWER, DESPITE NOT INCREASING OR DECREASING PRESSURE ON THE GAS PEDAL. THERE WAS A CLASS ACTION LAWSUIT REGARDING THIS, I THEN GOT IT "FIXED" UNDER WARRANTY (TOTAL REPLACEMENT OF THE CLUTCH ASSEMBLY) BUT THE PROBLEM STILL PERSISTS. I HAVE CONTACTED THE DEALERSHIP I BOUGHT IT FROM, AND THEY WILL NOT RETURN MY CALLS OR EMAILS. I CONTACTED FORD AND THEY WILL NOT TAKE ANY RESPONSIBILITY EITHER. I BOUGHT THIS CAR ONLY A YEAR AGO AND THE KBB VALUE HAS ALREADY DROPPED TO LESS THAN WHAT I STILL OWE, PRESUMABLY IN PART DUE TO THE LAWSUIT. I AM AT A LOSS FOR WHAT TO DO NOW. NOT ONLY AM I FINANCIALLY HURTING BECAUSE OF THE CONSTANT TRIPS TO THE SHOP AND THE LOSS OF VALUE, MEANING I WILL NEVER GET OUT FROM UNDER THIS CAR, BUT I AM LEGITIMATELY CONCERNED FOR MY SAFETY AND MY LIFE, AND FORD DOESN'T CARE. I DO NOT WANT TO CONTINUE TO DRIVE THIS DEATH TRAP BUT AS IT'S WORTH FAR LESS THAN WHAT I OWE, I CAN'T GET ANOTHER VEHICLE BECAUSE MY FUNDS ARE WRAPPED UP IN THIS ONE.

04/21/2018
Components: STRUCTURE,UNKNOWN OR OTHER,ENGINE
Incident Date: 04/18/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4AJ7CM******
Summary

OK WHEN I GOTTEN THIS CAR I TOOK IT TO GET REPAIRED 4 TIMES MY DOOR LATCHES ARE BROKEN SO WHEN I DRIVE A DOOR FLYS OPEN WITHOUT ME EVEN KNOWING I ONLY HAD THIS CAR FOR A YEAR NOW I HAD ONE ACCIDENT BECAUSE OF MY DOOR UNLOCKING TRYIN TO HOLD IT CLOSE SO I CAN PULL OVER AND I GOTTEN IT FIXED BEFORE FOR ONE DOOR NOW I HAVE ANOTHER DOOR OR THE RIGHT SIDE CAUSING THE SAME PROBLEMS ALSO WHEN I PRESS ON MY GAS IT STOPS WHEN I'M NOT EVEN IN PARK AND THAT ALSO CAUES A PROBLEM

04/09/2018
Components: POWER TRAIN
Incident Date: 04/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXCM******
Summary

HAVING TRANSMISSION ISSUES AND HEARD THAT THESE MODELS HAVE BEEN KNOWN TO HAVE ISSUES. HAS ISSUES GOING INTO REVERSE

03/31/2018
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 03/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ5CM******
Summary

REAR DRIVER SIDE DOOR WILL NOT LATCH SHUT,,, FLEW OPEN WHILE DRIVING......

03/27/2018
Components: AIR BAGS
Incident Date: 03/27/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 2FADP4J8CM1******
Summary

GOT IN AM ACCIDENT. WAS HIT ON MY PASSENGER FRONT SIDE. NO AIRBAGS DEPLOYED. NOT EVEN MY CURTAIN AIRBAGS. I WAS IN MOTION AT TIME OF ACCIDENT. I WAS ON A CITY STREET

03/26/2018
Components: UNKNOWN OR OTHER
Incident Date: 03/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ2CM******
Summary

I RECEIVED A FORD FOCUS/FIESTA TRANSMISSION SETTLEMENT CARD IN THE MAIL. FORD FIESTA 2011 - 2016 MODELS EQUIPPED WITH A POWER SHIFT DUAL-CLUTCH AUTOMATIC TRANSMISSION. I STILL OWE 8,000.00 OR MORE ON THIS CAR. I'M ON A FIXED INCOME WITH A FEW DISABILITIES. I SHOULDN'T BE RESPONSIBLE FOR FORD PROBLEMS. HELP! I'M AFRAID OF BEING KILLED IN A FORD PRODUCT. THE CAR SHUTTERS, STALLS, JERKS, HESITATES WHEN DRIVING. BUT THE DAY I PURCHASED IT I KNEW THERE WAS SOMETHING WRONG IN THE WAY IT DROVE

03/05/2018
Components: POWER TRAIN
Incident Date: 03/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ2CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE TRANSMISSION FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 76,700. *TT

10/25/2017
Components: POWER TRAIN
Incident Date: 10/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2CM******
Summary

TRANSMISSION CONTROL MODULE (TCM) FAILED AND NEEDED TO BE REPLACED. VEHICLE WAS STATIONARY WHEN PROBLEM WAS DETECTED.

10/17/2017
Components: STRUCTURE
Incident Date: 10/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7CM******
Summary

PASSENGER SIDE FRONT DOOR WILL NOT SHUT DUE TO FAULTY LATCH MECHANISM. VEHICLE WAS NOT DRIVEN DUE TO THIS SAFETY ISSUE UNTIL REPAIRED.

10/09/2017
Components: POWER TRAIN,ENGINE
Incident Date: 10/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ9CM******
Summary

WE HAVE A 2012 FORD FIESTA. WHEN WE ARE DRIVING THE CAR TI SHAKES WHEN IT GOES TO CHANGE GEARS, IT IS AN AUTOMATIC. WE'VE TAKEN IT TO THE DEALERSHIP MANY TIMES. THE DEALERSHIP USED TO TELL US IT WAS THE MASS AIR FLOW SENSOR. THEY HAVE CLEANED IT AND REPLACED IT. THE CAR CONTINUED TO HAVE THE ISSUE. I TOOK THE CAR INTO THE DEALERSHIP AND TOLD THEM TO CHECK THE CLUTCH ASSEMBLY. THEY DID AND REPLACED THE CLUTCH ASSEMBLY SAYING THAT WAS THE PROBLEM. THE CAR DROVE DECENT FOR ABOUT A MONTH THEN WE WENT BACK TO THE PROBLEM OF LOSING POWER IN THE MIDDLE OF AN INTERSECTION AND THEN ACCELERATING TOO FAST AFTER THE LOSS OF POWER. NOW THE CAR WILL REV UP WHEN IN PARK AND CONTINUES TO HAVE THE SHUTTERING PROBLEM. THE DEALERSHIP SEEMS TO NOT KNOW WHAT IS GOING ON.

10/03/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 01/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1CM******
Summary

I PURCHASED THIS CAR FROM A USED DEALER IN JAN. 2016 NOT KNOWING THAT THERE WAS AN ISSUE WITH THE TRANSMISSION (THEY WON'T EVEN TAKE IT BACK). THIS CAR CUTS OFF IN TRAFFIC IT HAS BEEN IN THE SHOP MORE THAN I HAVE HAD IT AND NOW THE DEALER IS REFUSING TO WORK ON IT. I HAVE ON SEVERAL OCCASIONS TRIED TO TRADE IT BUT BECAUSE OF THE TRANSMISSION ISSUE NO ONE WILL TRADE IT. I HAVE TRIED TO GET FORD TO BUY IT BACK AND THEY WON'T I DO NOT FEEL SAFE DRIVING THIS CAR THEY KNEW THERE WAS/IS AN ISSUE AND THEY ARE REFUSING TO REPAIR. I AM LEFT TO PAY FOR A CAR THAT I CAN DRIVE FOR FEAR OF IT CUTTING OFF IN TRAFFIC AND CAUSING A SERIOUS ACCIDENT AND HURTING OR KILLING ME OR SOMEONE ELSE. FORD COOPERATION IS SENDING ME TO FORD DEALERS THAT WANT TO SELL ME NEW CARS I CAN'T AFFORD I AM DISABLED WITH A LIMITED AMOUNT OF INCOME. PLEASE ANYTHING YOU CAN DO TO HELP ME WILL BE GREATLY APPRECIATED I HAVE THE SERVICE TICKETS FOR EVERY TIME IT HAS BEEN IN FOR REPAIR. THIS IS MY SECOND COMPLAINT TO YOUR ORGANIZATION AND I HAVE NOT RECEIVED A RESPONSE I COMPLAINED WHEN I FIRST GOT THE CAR.

10/02/2017
Components: STEERING
Incident Date: 10/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJPCM******
Summary

AT APPROXIMATELY 6:30 AM ON OCTOBER 2, 2017 I LEFT FOR WORK. ABOUT 1 MILE DOWN THE ROAD I SUDDENLY LOSS POWER STEERING. I WAS TRAVELLING APPROXIMATELY 35 MPH AND WAS NEGOTIATING A CURVE AT THE TIME OF FAILURE. I FAILED TO NEGOTIATE THE CURVE AND VEERED OFF THE ROAD COMING TO A STOP BEFORE HAVING A COLLISION WITH ANY TREES. I LOOKED AT MY DASH AND THERE WAS A DIGITAL MESSAGE THAT READ POWER STEERING FAULT. I SHUT THE CAR OFF AND TURNED IT BACK ON AND THE PROBLEM PERSISTED SO I RETURNED HOME DRIVING APPROXIMATELY 15 MPH. I WAS ABOUT 1.5 MILES FROM A 9% DOWNGRADE WITH SHARP CURVES; HAD THIS FAULT HAPPENED AT THAT POINT I SURELY WOULD HAVE IMPACTED A GUARD RAIL AT BEST OR GONE OFF OVER A CLIFF AT WORST.

09/17/2017
Components: ELECTRICAL SYSTEM
Incident Date: 04/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2CM******
Summary

AT FIRST THE RADIO WOULD MAKE A LOUD POP AND THEN WOULD STOP WORKING. IF YOU SHUT CAR OFF THE RADIO WOULD COME BACK ON. IT DID THIS RANDOMLY FOR A MONTH. THE NEXT MONTH THE RADIO WOULD MAKE EAR PIERCING BURST OF SOUNDS WHILE RADIO WAS PLAYING THEN RADIO SHUT OFFF. THE EAR PIERCING SOUND WOULD LITERALLY SCARE THE BEJEEBERS OUT OF YOU. THE LOUD CRAZY BLASTS FROM THE RADIO COULD DEFINITELY CAUSE YOU TO HAVE A ACCIDENT SINCE IT JUST HAPPEN RANDOMLY AN VERY UNEXPECTEDLY. NOW MY RADIO WILL NOT COME ON AT ALL BUT THE SPEAKERS STILL MAKE NOISES WITH THE RADIO OFF EVEN WITH THE CAR OFF WITH NO KEYS IN THE CAR. IT HAS CAME ON SO MUCH IT IS RUNNING MY BATTERY DOWN. TODAY I PULLED THE RADIO FUSE TO HOPEFULLY KEEP MY BATTERY FROM DIEING. THE RADIO NOISES HAPPEN AT ALL TIMES DRIVING, STATIONARY AND WHILE CAR WAS TURNED OFF.

08/29/2017
Components: STRUCTURE
Incident Date: 08/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7CM******
Summary

THIS VEHICLE HAS HAD THE DOOR LATCH QUIT WORKING ON 3 OF 4 DOORS. LAST YEAR THE DRIVERS SIDE DOOR LATCH RELEASED WHILE IT WAS BEING DRIVEN ON THE HIGHWAY. THIS PAST WEEK THE LATCH ON THE LEFT PASSENGER DOOR QUIT WORKING. I TOOK THE VEHICLE TO THE FORD DEALERSHIP AND I ALSO CALLED FORD MOTOR COMPANY AND THEY STATED THIS VIN ISN'T CURRENTLY LISTED AS PART OF THEIR DOOR LATCH RECALL. THIS VEHICLE WAS BUILT IN THE CUAUTITLN ASSEMBLY PLANT WHICH ACCORDING TO FORD MEDIA CENTER IS THE PLANT RESPONSIBLE FOR FAULTY DOOR LATCHES.

08/10/2017
Components: STRUCTURE
Incident Date: 08/07/2017
Crash: No
Fire: No
Summary

DOOR LATCH HAS BECOME WEAK AND IT IS NOT PROPERLY WORKING CAUSING THE DOOR TO SWING OPEN AND NEVER SHUTTING

08/03/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 03/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4CM******
Summary

I PURCHASED THE VEHICLE PRE-OWNED, 55,000 MILES. THE CAR DROVE FINE FOR 3 WEEKS AND AFTER THAT WOULD SHUDDER WHEN SPEEDING UP. NOW JUST THREE DAYS AGO, ONJULY 1, 2017, MY VEHICLE WOULD NOT START AT ALL. THE ALTERNATOR STILL HAS POWER AND WE HAVE CHECKED RELAYS AND FUSES AND JUMPED THE BATTERY BUT THE CAR STILL WILL NOT START AT ALL. I TURN THE KEY AND IT MAKES A CLICKING NOISE IN MY INSTRUMENT PANEL AND THE NEEDLES ON THE PANEL START FLICKERING. I WAS ABLE TO START IT ONCE BUT THE VEHICLE SHOWED THAT THERE WAS AN ENGINE MALFUNCTION TO SERVICE NOW.

07/16/2017
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6CM******
Summary

FORD FIESTA, 2012 ARE NOT WORTH ANYONE'S MONEY. THE MOMENT I GOT IT, THE A/C WOULD NOT BLOW ANYTHING OUT, MY CAR WOULD STOP AT STOP SIGNS AND IN THE MIDDLE OF THE ROAD WHEN NOT IN MOTION AND TRYING TO PASS TRAFFIC, WHICH IS COMPLETELY LIFE THREATENING. IT HAS A BUNCH OF ELECTRICAL ISSUES AND WILL START FLASHING (THE WARNING SIGNS) AND THEN STOP RANDOMLY. IT IS JERKING AT ALMOST ALL TIMES AND SHUTS OFF A TON, I HAVE GOTTEN IT CHECKED MULTIPLE TIMES AND SPENT MORE THAN I CAN AFFORD. THIS VEHICLE IS RIDICULOUS AND I INTEND TO TELL EVERYONE I KNOW!!! I AM ALWAYS SCARED WHEN DRIVING MY OWN CAR THAT I SPENT THOUSANDS ON, FORD NEEDS TO FIGURE THIS OUT

07/13/2017
Components: POWER TRAIN,ENGINE
Incident Date: 02/25/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE TRANSMISSION MALFUNCTION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN FORD OF VENTURA, CA WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CONTACT NHTSA TO FILE A COMPLAINT AND HAVE HER VIN INCLUDED IN THE RECALL. THE VIN AND FAILURE MILAGE WERE NOT AVAILABLE.

07/10/2017
Components: UNKNOWN OR OTHER
Incident Date: 07/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXCM******
Summary

SIDE DOOR WILL NOT LATCH

06/29/2017
Components: UNKNOWN OR OTHER
Incident Date: 06/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ5CM******
Summary

WHEN IT RAINS THE DOORS OR WINDOWS LEAKS AND THE INSIDE GETS MOLD ALL OVER. I HAD THE DOOR LATCHES FIXED BECAUSE WHEN I TRIED TO SHUT THE REAR PASSENGER WOULD NOT SHUT, OPENED UP WHEN I WAS ABOUT THREE BLOCKS FROM MY HOUSE ALREADY AND I HAVE TAKEP IT IN FOR THE TRANSMISSION TWICE. THE CLUTCH DOESN'T SHIFT WHEN IT SUPPOSED TO, WHEN AT LIGHTS AND STOP SIGNS.

06/25/2017
Components: POWER TRAIN
Incident Date: 06/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9CM******
Summary

THE TRANSMISSION JERKS UPON ACCELERATION. THE GEARS DO NOT CHANGE SMOOTHLY . IT IS A SAFETY HAZARD ON THE FREEWAY AS THE CAR WILL NOT GET UP TO SPEED AS IT SHOULD. THIS STARTED ALMOST IMMEDIATELY WHEN WE BOUGHT THE CAR. WE TOOK IT TO THE FORD DEALER. THE INTERNAL CLUTCH HAS BEEN CHANGED OUT 3 TIMES AT FORD OF KIRKLAND IN KIRKLAND, WA. THE CAR WAS PURCHASED AT HARRIS FORD LYNWOOD, WA. FORD SHOULD TAKE RESPONSIBILITY FOR THIS AND EITHER REPLACE THE CAR OR COME UP WITH A PERMANENT FIX. I SEE THERE IS A LAWSUIT ALREADY FILED AGAINST FORD IN CA. WE OF COURSE OWE WAY MORE THAN IT IS WORTH

06/21/2017
Components: POWER TRAIN,STRUCTURE,VEHICLE SPEED CONTROL
Incident Date: 06/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXCM******
Summary

I TRADED MY CUBE FOR FIESTA. THERE ARE TWO RECALLS I FOUND THE ATTACHED IN THE GLOVE COMPARTMENT. I TOOK IT TO SLOAN FORD. THEY TOLD ME IF IT DOESN'T MEET THE SPECIFICATIONS OF A RECALL THEY WON'T DO THE REPAIR WORK. TUES THEY PROVIDED A SHUTTLE SERVICE. I NEED THE CAR TO WORK. THE CAR WON'T KICK IN FROM STOP TO START. IT'S A CONCERN TO ME AT A STOP LIGHT. THE WINDOW COVER IN PASSENGER SIDE DOG CHEWED ON THE HANDLE WON'T GET REPLACED. ALSO THE WINDOW SWITCH ON FRONT PASSENDER WON'T CLOSE. I'M CONCERNED, I WANT TO KEEP THE CAR, BUT I CAN'T HAVE IT STALL OUT ON ME. I WAS TOLD BY THE DEALERSHIP THEY'D GIVE FREE REPAIR AND LOANER CAR. I GOT IT FROM ROBERTS HONDA IN DOWNINGTOWN, AND HAVE AN APPOINTMENT SLOAN FORD. IT LOOKS LIKE PRIOR OWNER HAD IT LOOKED AT DIDN'T BRING IT IN FOR THE REPAIR. I ALSO WASN'T GIVEN A SECOND KEY TO THE CAR. KINDLY HELP. IT NEEDS TO KICK IN.. THERE'S A TRANSMISSION SHUTTER AND CLUTCH REPAIR JOB. I WANT TO BE SAFE IN THE CAR. SERVICE ADVISOR SOUNDED LIKE HE DIDN'T WANT TO DO THE WORK. I NEED THE INFORMATION ON THE WARRANTY 3YR/36000 CAN'T GET IT. IF I'M AT A LIGHT AND STARTING UP, IT FEELS LIKE A MACHINE GUN RIFLE.... THE CAT LIGHT CAME ON ONE TIME ON DASH TOO. THE STRINK TO HOLD UP THE TRUNK LIFT WAS GIVEN WITH DUCT TAPE ON IT.

06/16/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ9CM******
Summary

LOST POWER WHILE DRIVING, PROBLEM OCCURRED 4 TIMES IN THE SPAN OF DRIVING 10 MILES, STRUGGLED TO GET HOME. OCCURRED WHILE ON FREEWAY, AT RED LIGHT, AND HIGH SPEED OR SLOW SPEED DID NOT MATTER. CAR WOULD DING THE ALERT SOUND, SEVERAL WARNING LIGHTS WOULD FLASH, AND I WOULD BE IMMEDIATELY BE FORCED TO COAST TO THE SIDE OF ROAD EACH TIME. THREE INSTANCES POSED SERIOUS RISK TO OTHERS AS MY CAR LOST MOMENTUM BEFORE SAFELY MAKING IT OFF THE ROAD, AND OTHER CARS HAD TO MOVE AROUND MY CAR. PROBLEM MATCHES THE MANUFACTURER COMMUNICATION BELOW FROM 2015, WHICH MEANS THIS HAS BEEN A LONG TERM DESIGN FLAW. THIS NEEDS TO BE MARKED AS A SAFETY RECALL. NHTSA ID NUMBER: 10058725 MANUFACTURER COMMUNICATION NUMBER: SB-15B22 SUMMARY ON CERTAIN VEHICLES, TRANSMISSION CONTROL MODULE (TCM) HAD DEVELOPED ELECTRICAL CIRCUIT FAILURES, RESULTING IN AN INTERMITTENT TRANSMISSION ENGAGEMENT LOSS WHILE DRIVING OR A LACK OF POWER OR NO START AND SOFTWARE NEEDS TO BE REPLACED

05/30/2017
Components: STRUCTURE
Incident Date: 05/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5CM******
Summary

DOOR LATCH STOPPED WORKING ENTIRELY WHILE CAR WAS IN PARK WITH NO HARSH HANDLING OF THE DOOR WHATSOEVER. DOOR WAS BEING CLOSED GENTLY WHEN IT BOUNCED BACK WHICH IS WHEN WE REALIZED THAT IT WAS NOT LATCHING OR CLOSING AT ALL. CAR WAS IN PARK AND TURNED OFF. I BELIEVE THE DOOR LATCH WAS FAULTY, AND THERE MIGHT BE MECHANICS THAT ARE NOT WORKING FOR THE LATCH.

05/22/2017
Components: POWER TRAIN
Incident Date: 05/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER, LACK OF ACCELERATION, AND SHUDDERED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE OCCURRED FIVE TIMES AND THE CLUTCH WAS REPLACED FOUR TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

05/16/2017
Components: STRUCTURE,VEHICLE SPEED CONTROL
Incident Date: 05/16/2017
Crash: No
Fire: No
Summary

WHILE DRIVING MY CAR UP AN INCLINED THE CAR IDLE UP SO LOUD AND DID NOT ALLOW ME TO ACCELERATE ONCE THE CAR WAS LEVEL TO GET OUT OF TRAFFIC. I BEEN HAVING PROBLEM WITH THIS CAR FOR SO LONG. THE MANAGER TOLD ME THAT'S THE WAY THE CAR DRIVE IT NEW. I KEPT TALKING THIS CAR BACK LIKE EVERY MONTH SOMETHING ELSE WOULD HAPPEN. THE LATCH ON THE DRIVER SIDE, WATER LEAK ON THE PASSENGERS SIDE, WATER LEAK IN THE TRUNK WERE IT STARTED TO MOLD. TRUNK LATCH HARD TO OPEN. TOOK IT TO FORD IN JOLIET NOT HELPFUL AT ALL. THEY TEST DROVE THE CAR AND SAID IT'S FINE. THEN ALL OF A SUDDEN A RECALL ON THE TRANSMISSION LIFE TIME WARRANTY. I'M HERE AGAIN TO GET THE TRUNK FIXED WATER STILL GETS IN IT. THE KEY REMOTE IS NOT WORKING.

05/11/2017
Components: STRUCTURE
Incident Date: 05/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ1CM******
Summary

LEFT REAR DOOR LATCH FAILED, ALLOWING THE DOOR TO OPEN WHILE THE VEHICLE WAS BEING OPERATED. THE LATCH MECHANISM IS INOPERATIVE NOW AND THE DOOR MUST BE HELD CLOSED USING CARGO STRAPS THROUGH THE OPEN WINDOW AND OVER THE ROOF AND BACK THROUGH THE PASSENGER SIDE WINDOW FRAME. I CONTACTED FORD ABOUT THIS ISSUE ADVISING THEM THAT THE 2012 FIESTA HAS A RECALL REGARDING THIS ISSUE BUT WAS TOLD BY SERVICE ADVISOR GARY DAVIS @ NORTH CENTRAL FORD 972-231-3491 THAT THE EXISTING RECALL DOES NOT APPLY TO OUR VEHICLE AND THAT I SHOULD COME IN TO GET AN ESTIMATE FOR REPAIRING THE VEHICLE.

04/28/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ8CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING 45 MPH, THE DRIVER SIDE DOOR OPENED WITHOUT WARNING. THE CONTACT THOUGHT THAT SHE HAD NOT LOCKED THE DOOR CORRECTLY, BUT THE FAILURE OCCURRED AGAIN. WHILE DRIVING 45 MPH, THE FRONT AND REAR PASSENGER SIDE DOORS OPENED WITHOUT WARNING THE FOLLOWING DAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

04/28/2017
Components: POWER TRAIN
Incident Date: 04/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT WAS NOT EXPERIENCING A FAILURE WITH THE VEHICLE UNTIL THE TRANSMISSION CONTROL MODULE WAS REPLACED PER A MANUFACTURER RECALL. SHORTLY AFTER THE DEALER'S REPAIR, THE VEHICLE FAILED TO FUNCTION PROPERLY. THE DEALER INDICATED THAT THE CLUTCH AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

04/19/2017
Components: STRUCTURE
Incident Date: 04/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0CM******
Summary

WHILE OPERATING THE VEHICLE ON 04/18/2017, THE REAR PASSENGER DOOR OF THE VEHICLE INADVERTENTLY OPENED WHILE THE VEHICLE WAS IN MOTION. I RECEIVED SAFETY RECALL NOTICE 15S16 ON JANUARY 2016 REGARDING THIS ISSUE THAT STATED: "IT MAY BE POSSIBLE FOR THE PAWL SPRING TAB INSIDE ONE OR MORE OF THE SIDE DOOR LATCHES IN THE VEHICLE TO BREAK, PREVENTING THE DOOR FROM LATCHING". THIS IS EXACTLY WHAT OCCURRED TO ME TODAY ON 04/18. SHORTLY AFTER RECEIVING THE RECALL NOTICE, I CONTACTED A FORD DEALERSHIP IN THE KANSAS CITY METRO AREA WHERE I WAS LIVING AND THEY STATED THAT PARTS WERE SO BACK ORDERED AND "TO TRY AGAIN IN A FEW MONTHS". AS LIFE MOVED ON, I PUT THIS ON THE BACKBURNER AND RELOCATED TO OMAHA, NE FOR A NEW JOB. TODAY I BROUGHT THE VEHICLE IN REGARDING THIS CONCERN AND THEY APPEAR TO BE REPLACING THE FAILURE OF THE LATCHING MECHANISM, BUT DID NOT HAVE PARTS IN STOCK AND DID NOT OFFER A RENTAL VEHICLE WHILE MY VEHICLE WAS UNDER REPAIR AS THE WARRANTY NOTICE IMPLIES. I SHARE THIS COMPLAINT BECAUSE I AM HIGHLY CONCERNED FOR THE SAFETY OF OTHERS THAT DO NOT RESOLVE THIS PROBLEM. I WAS FORTUNATE ENOUGH THAT THE FAILURE OF MY DOOR LATCH TODAY DID NOT INJURE ANOTHER MOTORIST OR CAUSE INJURY, BUT I CAN GUARANTEE YOU IT MADE ME QUESTION THE RELIABILITY AND SAFETY OF MY VEHICLE WHICH IN WHICH I THOUGHT I COULD PLACE MY TRUST. IF ANYONE ELSE IS AFFECTED BY THIS MULTI-MILLION VEHICLE RECALL, PLEASE DO NOT DELAY OR ALLOW FORD DEALERSHIPS TO STALL ON REPAIRING THIS CRITICAL FAILURE THAT COULD LEAD TO SERIOUS SAFETY CONCERNS.

04/11/2017
Components: STRUCTURE
Incident Date: 04/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ2CM******
Summary

THIS IS THE SECOND DOOR LATCH I HAVE HAD TO REPLACE IN TWO YEARS. I HAD ALL OF THE DOOR LATCHES REPLACED IN SEP 2015 ACCORDING TO THE RECALL FROM FORD. THE FRONT PASSENGER DOOR LATCH FAILED TO LATCH AGAIN ON 4/8/2017. THE DEALER AND FORD ARE CLAIMING THERE IS NO RECALL FOR THIS LATCH AND I WILL NEED TO PAY FOR THE NEW LATCH REPLACEMENT. THEY STATED THAT I HAVE ALREADY HAD THE RECALL TAKEN CARE AND THEY REPAIRED THE DOOR LATCH, THE SECOND TIME IT HAS BROKEN I AM REQUIRED TO PAY FOR THE PARTS AND LABOR. THE VEHICLE WAS STATIONARY AND IN THE DRIVEWAY WHEN THE DOOR LATCH PROBLEM OCCURRED. I HAD TO TIE THE DOOR SHUT AND TAKE IT TO THE DEALER.

04/03/2017
Components: STRUCTURE
Incident Date: 01/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7CM******
Summary

MY MOTHER BORROWED MY CAR AND WENT TO PICK UP PET FOOD ABOUT 15 MINUTES AWAY FROM OUR HOME. SHE CAME OUT OF PET STORE AND OPENED REAR PASSENGER SIDE DOOR,LOADED THE ITEMS THEN WENT TO CLOSE DOOR. MY MOTHER SAID THE DOOR JUST BANGED BACK OPEN. SHE TRIED SEVERAL ATTEMPTS TO CLOSE THE DOOR. SHE CALLED ME IN A PANIC,STATING THE MY CAR DOOR WOULDN'T CLOSE. I TOLD HER TO GO INTO THE DOLLAR TREE AND GET SOME ROPE OR BUNGEE CORD. SHE CALLED ME BACK,AND WAS STILL IN DISTRESS THAT SHE COULDN'T DRIVE THE CAR HOME. I ASKED HER WHY,SHE SAID THAT THE INTERIOR LIGHTS STAYED ON,AND SHE WOULDN'T BE ABLE TO SEE. IT WAS 8:30 AT NIGHT ON JANUARY 11TH,2017. I HAVE HAD SEVERAL PEOPLE LOOK AT THE DOOR,AND SAID THAT IT LOOKS LIKE THE SPRING CAME OUT. I'VE BEEN DRIVING AROUND WITH THE DOOR RATCHET STRAPPED SINCE THE INCIDENT HAPPENED. I'M NOT IN A POSITION TO FIX THE DOOR,AS I AM UNEMPLOYED. I HAVE HAD THIS VEHICLE FOR 3YEARS NOW,AND I'VE HAD NOTHING BUT PROBLEMS WITH IT. FAN BELT,TRANSMISSION,TIRES AND NOW DOOR. THE CUAR WAS STATIONARY AND HAS HAD NO ACCIDENTS

03/27/2017
Components: POWER TRAIN
Incident Date: 10/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ2CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT LOW SPEEDS OR ACCELERATING FROM A STOP, THE VEHICLE VIOLENTLY SHUTTERED AND STALLED. THE SERVICE ENGINE AND CHANGE OIL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC ON SEPARATE OCCASIONS WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

03/25/2017
Components: POWER TRAIN
Incident Date: 03/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ5CM******
Summary

WHEN ACCELERATING FROM A STOP THE TRANSMISSION ACTS AS IF IT IS GOING TO STALL WE BOUGHT THIS VEHICLE NEW AND HAVE TAKEN IT IN FOR REPAIR 3 TIMES

03/06/2017
Components: UNKNOWN OR OTHER
Incident Date: 02/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4CM******
Summary

I PURCHASED A FORD FIESTA THAT HAS A FACTORY DEFECTED TRANSMISSION, FORD REFUSES TO RECALL ALL VEHICLES WITH THIS FAULTY DESIGNED TRANSMISSION BUT ONLY TO EXTEND A WARRANTY UNTIL 100K . THIS IS TO REPLACE PARTS AND RESET COMPUTER WHICH HAS NOT WORKED AND RIGHTLY SO AS THE FAULTY DESIGN OF THE TRANSMISSION IS THE PROBLEM AND THE WHOLE TRANSMISSION NEEDS TO BE REPLACED. THE TRANSMISSION SHUDDERS AND HESITATES THEN VERY SLOWLY ACCELERATES WHEN PULLING OUT INTO TRAFFIC. THIS IS A SAFETY ISSUE AS YOU ARE LEFT IN THE MIDDLE OF THE ROAD WITH THE TRANSMISSION SHUDDERING,HESITATING AND THEN EVENTUAL SLOWLY MOVING FORWARD WITH TRAFFIC HEADING TOWARDS YOU. YOU CAN NOT PULL OUT INTO TRAFFIC SAFELY ON ANY ROADS OR HIGHWAYS. ONCE IN THE LANE STILL THE TRANSMISSION DOES NOT ACCELERATE WHILE THIS SHUDDERING AND HESITATION IS GOING ON AND THEN EVENTUALLY, THE VEHICLE SLOWLY ACCELERATES BUT WILL JUMP FORWARD AS IT IS TRYING TO ACCELERATE. I HAVE HAD CLOSE CALLS WITH ACCIDENTS PEOPLE SWERVING AROUND ME TO OTHER LANES TO AVOID HITTING ME. FORD HAS PRODUCED A PRODUCT WITH KNOWN SAFETY ISSUES AND REFUSES TO RECALL THEM AND DO THE RIGHT THING BY THEIR CUSTOMERS AND THE CUSTOMERS SAFETY.

03/02/2017
Components: SEAT BELTS,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2CM******
Summary

YES WHEN I TURN ON MY CAR IT MAKES A LITTLE NOISE ON THE ENGINE. AND ALSO WHEN I DRIVING THE CAR IT MAKES IT LOUDER AND THE TRANSMISSION SLIPPED ON THE FIRST GEAR IT DOESN'T RUN PROPERLY AT ALL... CAUSE I HAVE OTHER CAR AND IT RUNS REAL GOOD NO PROBLEMS AT ALL.. WELL THANKS I HOPE THEY WILL HELP ME

01/23/2017
Components: POWER TRAIN
Incident Date: 01/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1CM******
Summary

MANUAL TRANSMISSION : GOES IN AND OUT OF GEAR WHILE DRIVING ON ITS OWN. CLUTCH PEDDLE BECOMES LOOSE AND UNABLE TO PLACE CAR INTO GEAR. AFTER MANY ATTEMPTS IF FINALLY GOES INTO GEAR AND RETURNS TO NORMAL USE. NORMAL USAGE LASTS FOR A FEW DAYS THEN THE PROBLEM RETURNS. ENGINE LITE TURNS ON AND OFF AT ALL TIMES. HAVE TAKEN IT IN TO BE CHECKED OUT AND AM INFORMED "THERE IS NOTHING WRONG WITH IT." *TR

01/10/2017
Components: POWER TRAIN
Incident Date: 12/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ0CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND ABRUPTLY STOPPED WITHOUT WARNING. IN ADDITION, THE POWER TRAIN FAILED AND THE CONTACT WAS UNABLE TO SHIFT THE TRANSMISSION OUT OF GEAR. THE DEALER DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND SOFTWARE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE VEHICLE WAS REPAIRED, THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

01/07/2017
Components: AIR BAGS
Incident Date: 12/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ9CM******
Summary

AIRBAG DOES NOT WORK. LEFT REAR DOOR LATCH BROKE FOR NO REASON. BRAKES ARE NOT GOOD. AIR CONDITIONER IS FAILING.

12/24/2016
Components: POWER TRAIN
Incident Date: 12/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ9CM******
Summary

WHEN I PURCHASED THE CAR IT HAS A REALLY BAD HESITATION WHENEVER IT SWITCHED GEARS. I TOOK IT BACK THE VERY NEXT DAY AND IT WAS SUPPOSEDLY FIXED. HOWEVER WHEN I GOT THE CAR BACK I WAS TOLD THAT THE SHUTTER WOULD NEVER GO AWAY BECAUSE THAT'S HOW THE CAR WAS SUPPOSED TO FUNCTION. LATELY THIS IS THE THIRD TIME I HAVE HAD TO TAKE THE CAR BACK SINCE FEB 2016. THIS LAST TIME I WAS LEAVING FROM MY DRIVEWAY ONTO THE MAIN ROAD. WHEN I SWITCHED GEARS FROM REVERSE TO DRIVE AND PRESS THE GAS THE CAR WOULD NOT ACCELERATE. THERE WERE CARS BEHIND ME WHO HAD TO SLAM ON BRAKES WHEN THEY REALIZE I WAS NOT MOVING ANYMORE. I COULD'VE BEEN HIT AND INJURED REALLY BADLY. WHILE EVENTUALLY THE VEHICLE DID PICK UP IT HAS HAPPENED SEVERAL TIMES. THE LAG IN THE CAR WHEN YOU HIT THE GAS, THE HORRIBLE JERK, THE SHUTTER, AND THE VIOLENT SHAKING COULD PUT MY CHILDREN AND I LIVES' AT STAKE.

12/03/2016
Components: POWER TRAIN
Incident Date: 01/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ5CM******
Summary

I HAVE HAD MY 2012 FORD FIESTA SES SINCE SEPTEMBER 2011. MY VEHICLE WAS INVOLVED IN A TRANSMISSION RECALL AWHILE BACK AND EVER SINCE IT HAS HAD CONSTANT TRANSMISSION ISSUES TO INCLUDE JERKY SHIFTING, SLUGGISH ACCELERATION, FAILURE TO SHIFT GEARS, TRANSMISSION FAILURE MESSAGE APPEARING ON THE RADIO SCREEN AND ALL CONSTANT JERKING WHEN DRIVING COMING FROM THE TRANSMISSION. I HAVE HAD IT LOOKED AT BEFORE WITH BEING TOLD IT WAS OPERATING AS IT SHOULD. IF THIS IS HOW IT'S SUPPOSED TO OPERATE, I WILL NEVER PURCHASE ANOTHER FORD.

11/28/2016
Components: POWER TRAIN
Incident Date: 11/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9CM******
Summary

MY FIESTA WILL NOT SHIFT PAST SECOND GEAR. I HAVE TO LIGHTLY PRESS THE PEDAL FOR IT TO MOVE AT ALL, IF IT IS PRESSED TOO HARD IT WON'T SHIFT OUT OF FIRST. I AM AT 70,900 MILES. I AM CURRENTLY WAITING ON THE TOW TRUCK, HOPING THE ISSUE IS COVERED BY THE WARRANTY EXTENSION.

11/27/2016
Components: WHEELS
Incident Date: 11/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJXCM******
Summary

METAL FATIGUE IN LUG NUTS AS MY WIFE AND I WERE GETTING READ TO PULL ON TO THE DALLAS NORTH TOLLWAY (SPEED LIMIT 70 MPH) ON 11/23/16, ANOTHER MOTORIST DESPERATELY FLAGGED US DOWN AND YELLED YOUR TIRE IS FALLING OFF. THE TIRES WERE ROTATED THE FRIDAY BEFORE (11/18/16) AT STANLEY POINT FORD. UPON STOPPING, THREE OF THE FOUR LUG NUTS WERE LOOSE. I HAD THE CAR TOWED TO STANLEY POINT FORD AND THE SERVICE MANAGER REPORTED BACK TO ME THAT THOSE THREE LUG NUTS WERE STRETCHED AND WORN. HE ALSO FOUND TWO OTHERS ON THE CAR IN THE SAME SHAPE. THEY REPLACED ALL 16 LUG NUTS ON THE CAR. (SEE ATTACHED)

11/23/2016
Components: POWER TRAIN
Incident Date: 11/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ6CM******
Summary

TRANSMISSION , KEEPS ON SHAKING A LOT WHEN IN DRIVE AND TAKING OFF , AT TIMES IT STOPS AND DOES NOT GO FORWARD ,FOR 2 OR 3 SECONDS ON THE ROAD, WHEN THE SEEMS TO SHIFT TO ANOTHER GEAR , IT SHAKES AND IT SEEMS IT DOES NOT MOVE FORWARD IN THE MIDDLE OF A INTERSECTION,I HAVE ALREADY HAVE TAKEN TO FORD DEALER SEVERAL TIMES FOR REPAIRS AND NOW I NEED TO TAKE IT IN AGAIN AFTER THANKSGIVING, I HAVE ALREADY SPOKE TO SOMEONE AT THE DEALER TO SEE IF THEY CAN REPLACE THE TRANSMISSION, THEY SAID NO , GAS MILEAGE IS BAD FOR A SMALL CAR, GETTING TIRED OF IT, IF I TRADE IT IN FOR ANOTHER VEHICLE , I WILL NOT GET A GOOD DEAL BECAUSE THE TRANSMISSION IS BAD, IT IS A SAFETY HAZARD

11/21/2016
Components: POWER TRAIN
Incident Date: 04/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ1CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS UPHILL, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE MOVED VERY SLOWLY. ALSO, WHEN PARKED ON A HILL, THE VEHICLE WOULD ROLL BACKWARDS WITHOUT WARNING. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS INCLUDED IN A RECALL AND THE CLUTCH WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

11/10/2016
Components: POWER TRAIN
Incident Date: 11/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4CM******
Summary

MY WIFE AND I HAVE CONSISTENTLY HAD ISSUES DEALING WITH THE TRANSMISSION OF OUR 2012 FORD FIESTA SE. THE TRANSMISSION FAILS TO PROPERLY ACCELERATE ON A REGULAR BASIS. SPECIFICALLY SWITCHING BETWEEN 1 AND 2 GEAR WHICH IS VERY IMPORTANT WHEN IT COMES TO ACCELERATING. ALSO, DECELERATING HAS BEEN AN ISSUE WITH THE GEARS NOT WANTING TO PROPERLY SHIFT DOWN. THIS IS AFFECTING MY ABILITY TO STOP THE CAR. THE CAR WAS TAKEN TO THE DEALERSHIP ON 11-9-16 WHERE THE TRANSMISSION CONTROL MODULE HAD A RECALL AND WAS SUPPOSED TO BE REPROGRAMMED/REPLACED. THE CAR IS STILL CONTINUOUSLY FAILING TO SHIFT PROPERLY AND IS ALMOST AS IF THE CAR IS GOING TO STALL. LASTLY, THERE HAS BEEN MULTIPLE OCCASIONS WHERE THE CAR WOULD NOT CRANK/TURN OVER. I HAVE READ MANY INSTANCES OF OTHER FORD FIESTAS USERS CARS NOT STARTING PROPERLY EITHER.

11/04/2016
Components: POWER TRAIN
Incident Date: 11/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1CM******
Summary

THE CAR JERKS AND HESITATES ON ACCELERATION THE CLUTCH ON THE TRANSMISSION HAS BEEN REPLACED 6 TIMES AND HAS YET TO FIX THE PROBLEM SINCE I BOUGHT IT USED IN 2013 FORD WILL NOT HELP US TRADE IN THE CAR EVEN THOUGH I WAS LIED TO MANY TIMES ABOUT HOW IT IS A CAR THAT IS ONLY SUPPOSED TO BE DRIVEN BY ONE PERSON AND SO ON AND SO ON BUT IF THAT IS TRUE HOW COULD THE SALE THE CAR USED PLUS NOT TELL THE CONSUMER THIS BEFORE SOMEONE BUYS IT THEY ALSO SAID IT IS PASSED THE LEMON LAW TIME SO I GUESS WE ARE STUCK WITH THIS DANGEROUS CAR WITH MY KIDS JUST LIKE IN OTHER BAD COMPANY THEY WAIT TILL SOMEONE GETS IN A WRECK AND DIES BEFORE THEY HELP ANYONE TRULY ASHAME.

11/02/2016
Components: POWER TRAIN
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7CM******
Summary

JERKS AND SHUDDERS WHEN ACCELERATING CONSTANTLY - ON HIGHWAYS AND CITY STREETS. TRANSMISSION MAKES A GRINDING NOISE WHEN DRIVING. SOMETIMES WILL TAKE A FEW SECONDS TO ACCELERATE AT ALL - THIS IS VERY DANGEROUS ON HIGHWAYS BECAUSE THE CAR WILL GET "STUCK" AND NOT ACCELERATE. *TR

11/02/2016
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7CM******
Summary

RADIO SPEAKERS STARTED CUTTING OUT AND MAKING POPPING/CRACKLING NOISES FOR WEEKS, EVEN IF THE CAR WAS TURNED OFF OR IF THE VOLUME WAS TURNED DOWN, THEN THE RADIO DIED COMPLETELY. I HAVE SEEN MANY OTHER COMPLAINTS FROM OTHER PEOPLE WITH THE SAME PROBLEM. DEALERSHIP SAID I WOULD HAVE TO REPLACE THE ENTIRE RADIO FOR $400, BUT APPARENTLY THIS IS A COMMON OCCURRENCE IN THESE CARS.

10/31/2016
Components: STEERING,SUSPENSION
Incident Date: 10/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ8CM******
Summary

TIE RODS AND SWAY BARS WORE OUT AT 32K MILES AND 5 YEARS ,1 MONTH, AS DID ORIGINAL TIRES.. EXPECTED LONGER WEAR THAN THIS ON SUCH A NEW CAR, AS I HAVE GONE > 100K ON MY PREVIOUS SMALL FORD SUSPENSIONS UNTOUCHED. DEALER WANTED >$1100 TO REPAIR., SO I WENT TO NAPA AFTER MARKET PARTS WITH LIFETIME WARRANTEE TO FIX.

10/28/2016
Components: POWER TRAIN
Incident Date: 02/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING 60 MPH, THE VEHICLE STALLED, BUT RESTARTED IMMEDIATELY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AND REPAIRED. THE CLUTCH WAS REPLACED. THE CONTACT STATED THAT THE VEHICLE HAD AN AUTOMATIC TRANSMISSION. THE FAILURE RECURRED TWICE AND THE CLUTCH WAS REPLACED AGAIN. THE CONTACT WAS INFORMED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 36,000.

10/21/2016
Components: POWER TRAIN,STRUCTURE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXCM******
Summary

I BOUGHT MY 2012 FORD FIESTA IN 9/2015 WITH APPROX.16,000 MILES ON IT. SINCE I PURCHASED THE CAR, IT HAS BEEN IN THE SHOP 5 TIMES (ONE OF WHICH FOR 26 DAYS). #1 WAS DUE TO THE DOOR LATCH. MY 10YR OLD WAS SITTING IN THE BACKSEAT WHEN THE RIGHT SIDE DOOR SWUNG OPEN WHILE I WAS MAKING A TURN. #2 WAS DUE TO THE TRANSMISSION. THE CAR WAS HAVING TROUBLE SHIFTING GEARS & BEGAN SHAKING, THEN THE LIGHTS INSIDE & OUT STARTED BLINKING AND THE CAR COMPLETELY SHUT OFF WHILE I WAS DRIVING DOWN THE HIGHWAY. #3 WAS FOR THE TRANSMISSION AGAIN, WHICH LOCKED UP WHILE I WAS DRIVING DOWN I75 IN NAPLES THE EVENING OF 12/28/2015. THE CAR COMPLETELY LOCKED UP AND HAD TO BE TOWED IN THE MIDDLE OF THE NIGHT. #4 THE TRANSMISSION AGAIN. WHILE DRIVING NORTH ON I75 THE CAR STARTED MAKING A STRANGE WHINNY NOISE THEN SHORTLY AFTER LOCKED UP WHILE I WAS STILL DRIVING. THAT TIME I BARELY MADE IT OFF TO THE SIDE OF THE HIGHWAY. CAR WAS TOWED AGAIN TO DEALERSHIP. #5 TRANSMISSION...AGAIN. WHILE DRIVING AT 11:30PM AT NIGHT 8/2016 CAR LIGHTS STARTED BLINKING ON & OFF AND THEN THE CAR COMPLETELY SHUT OFF WHILE I WAS DRIVING. MANAGED TO BE ABLE TO TURN IT ON AGAIN AND DRIVE IT TO THE DEALERSHIP...WHERE IT STAYED FOR 26 STRAIGHT DAYS. TOMORROW WILL BE #6...DUE TO TRANSMISSION PROBLEMS...AGAIN. CAR IS MAKING WHINNY NOISES AGAIN, SHAKING AND HAVING TROUBLE SHIFTING GEARS, TEMPERATURE LIGHT IS COMING ON AND A/C IS NOT COOLING ANYMORE. TOMORROW I'LL BE GETTING AN ATTORNEY AS WELL. *TR

10/07/2016
Components: POWER TRAIN
Incident Date: 10/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2CM******
Summary

THE VEHICLE SHUTTERS, HESITATES UPON ACCELERATION AND ALSO LURCHES YOU INTO TRAFFIC. YOU CAN HARDLY CONTROL THE VEHICLE. TERRIFYING TO DRIVE. THIS IS A RECURING ISSUE THAT TYPICALLY HAPPENS AT INTERSECTIONS.

09/17/2016
Components: ENGINE
Incident Date: 09/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ1CM******
Summary

CAR STALLS WHEN DRIVING, USUALLY WHEN FOOT IS TAKEN OFF GAS PEDAL, IE WHEN COMING TO A STOP. THOUGHT IT WAS BECAUSE OF A FAULT WITH THE AC COMPRESSOR (WHICH HAS BEEN A PROBLEM SINCE THE CAR WAS NEW). COMPRESSOR WAS REPLACED IN JULY AND CAR WAS STILL STALLING SO RETURNED TO DEALER ON 9/16/16 AND WAS TOLD IT WAS THE ELECTRONIC THROTTLE BODY FAILING. WAS TOLD IT WAS AN 'UNCOMMON' ISSUE. DID RESEARCH AND FOUND THE 'CUSTOMER SATISFACTION" (RECALL) OF OVER A MILLION FORD VEHICLES FOR THIS ISSUE, BUT OF COURSE NOT ANY FIESTA'S. HAVE JUST FOUND MULTIPLE COMPLAINTS FOR THE SAME VEHICLE AS MINE WITH THE SAME ISSUE. I WILL BE CONTACTING FORD DIRECTLY BUT BASED ON MY EXPERIENCE TRYING TO GET MY DEDUCTIBLE WAVED FOR THE AC REPAIR I DON'T EXPECT MUCH. THEY ARE THE WORST COMPANY FOR CUSTOMER SERVICE.

09/15/2016
Components: STRUCTURE
Incident Date: 09/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ3CM******
Summary

I HAVE A 2012 FORD FIESTA AND TODAY I WAS DRIVING WITH MY 3 YEAR OLD GRANDDAUGHTER IN HER CAR SEAT IN PASSENGER SIDE REAR SEAT,I WENT AROUND A CURVE AND HER DOOR FLEW OPEN,I AM AWARE OF THE FORD RECALL AND IT IS GOING TO THE DEALER TOMORROW,THE ISSUE TO ME IS THE LATCH IS PLASTIC AND THAT'S CAUSING THE PAW SPRING TO WEAR OUT AND BREAK.THIS COULD HAVE BEEN BAD,THE DEALER SAID THEY WOULD REPLACE THAT DOOR LATCH,WHAT ABOUT THE OTHER 3 DOORS THEY HAVE TO BE FAULTY TOO.I DO NOT TRUST THIS CAR ANYMORE SINCE I SEEN THAT THE LATCHES ARE PLASTIC.I THINK YOU NEED TO TAKE A CLOSER LOOK AT THIS PROBLEM BEFORE SOMEBODY IS KILLED WITH DOORS FLYING OPEN.

09/12/2016
Components: POWER TRAIN
Incident Date: 03/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1CM******
Summary

THE VEHICLE HAS BEEN IN THE SHOP 4 X SINCE PURCHASE FOR EITHER THE CLUTCH OR TRANSMISSION, IT HAS BEEN IN REPAIR MORE THAN IN MY DRIVEWAY AND I AM GETTING NOWHERE WITH FORD OR THE REPAIR CENTER. THIS CAR HAS STALLED IN TRAFFIC,WON'T START,DRIFTED BACKWARDS. THIS HAPPENS ON CITY AS WELL AS HIGHWAYS. IM IN FEAR OF LOSING MY LIFE IN THIS CAR OR HURTING SOMEONE ELSE. I BELIEVE THE DESLER THAT SOLD ME THIS CAR KNEW ABOUT THE DEFECTS.

09/06/2016
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
Incident Date: 08/01/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE COMING TO A STOP, THE VEHICLE BEGAN TO REV WHILE IN NEUTRAL AT HIGH SPEEDS. THE VEHICLE WOULD DECELERATE INTERMITTENTLY AS IF IT WOULD STALL, BUT THEN SUDDENLY BEGAN TO ACCELERATE. THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 30 MPH. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP UNTIL THE ANTI-LOCK BRAKES WERE ACTIVATED. THE DEALER STATED THAT THE ELECTRONIC THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE PART FOR THE REPAIR WAS ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REPAIR WAS NO LONGER UNDER WARRANTY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 62,143.

09/03/2016
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 08/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ8CM******
Summary

I WAS DRIVING ON HWY 301 AND WATER COOLANT LIGHT CAME ON. I STOPPED A FEW FEET AT FIRST STATION. WATER WAS POURING OUT MY RADIATOR. I GOT A TOW AND TOW TRUCK DRIVER SAID MINE WAS THIRD CAR IN A WEEK THIS HAPPENED TO IN STATESBORO GA AREA. PLASTIC FAN BROKE WENT THRU RADIATOR AND BLOWED THE HEAD GASKET. REPAIR MAN SAID PROBABLY IN 3 SECONDS FLAT. TWO WEEKS BEFORE HAD OIL CHANGES AND DAY OF EMERGENCY CHECKED ALL WATER AND OIL BEFORE LEAVING HOME. I AM A WIDOW AND THIS IS GONE COST ME AROUND 2,000 AND I AM IN BANKRUPTCY. I JUST WONDER IF THIS IS A RECALL OR SHOULD BED. MY WARRANTY IS OUT BUT I ONLY HAVE 66,000 MILES ON MY CAR AND THOUGHT IT WAS LAST LOTS MORE YEARS. IS THERE ANYTHING YOU CAN DO TO HELP ME. I REALLY LOVE MY CAR BUT ITS ALREADY HAD A TRANSMISSION RECALL AND LOCK RECALL WHICH I WAS FIXING TO GET FIXED. TRANSMISSION HAS BEEN FIXED AND I GET 32 MILES TO GALLON IN GAS WHICH IS TERRIFIC. PLEASE JUST CHECK IS THIS NEEDS TO BE A RECALL AND LET MY MECHANIC KNOW AT SOUTHSIDE AUTOMOTIVE IN JESUP GA AND HIS NUMBER IS [XXX]. I REALLY FEEL FORD MOTOR SHOULD RECALL ON THIS AND MY CAR SHOULD BE PAID FOR SO YOUR BUSINESS WILL BE WHAT ITS SUPPOSE TO BE A GOOD AMERICAN BUSINESS THAT DOES WHATS RIGHT. *TR INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

08/30/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5CM******
Summary

VEHICLE WAS STUCK IN PARK AND COULD NOT BE SHIFTED INTO OTHER GEARS. THIS OCCURRED AFTER DRIVING THE VEHICLE AND SHIFTING INTO PARK. ONCE IN PARK IT COULD NOT BE SHIFTED TO ANY OTHER GEAR. THE CAR COULD BE STARTED AND TURNED OFF WHILE IN PARK. ALL OTHER ASPECTS OF THE VEHICLE SEEMED TO BE OKAY. COULD BE AN ISSUE WITH THE INTERLOCK MECHANISM, BUT NEEDED A NEW SHIFTER ASSEMBLY.

08/25/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3CM******
Summary

CAR SLOWS DOWN THEN SHUTS OFF WITHOUT WARNING. CAR IS ABLE TO RESTART AFTER. OTHER TIMES VEHICLE ACCELARATES EMERGENCY BRAKE HAD TO BE APPLIED TO STOP VEHICLE THEN SHUTS OFF. CAR RESTARTS AFTER. TOOK IT TO FORD AND THEY REPAIRED THE MASS AIR FLOW SENSOR TO RESOLVE THE PROBLEM. VEHICLE CONTINUES TO SHUT OFF AFTER REPAIR.

08/25/2016
Components: ENGINE
Incident Date: 03/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE STALLED AND SHUTTERED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,750.

08/12/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7CM******
Summary

AS I STARTED MY DAY DRIVING TO WORK MY CARS ENGINE LIGHT STARTED BLINKING AND IT DROVE WITH RESISTANCE. I IMMEDIATELY PULLED OVER AND SHUT IT OFF. I WAITED A FEW MINUTES AND DROVE IT BACK HOME WHICH WAS LESS THAN A MILE AWAY. I THEN HAD IT TOWED THE NEXT DAY . THE DEALERSHIP CONTACTED ME ASKING WHAT THE PROBLEM WAS AND I TOLD THEM THE ENGINE LIGHT WAS BLINKING AND THAT HE SHOULD BE TELLING ME WHAT THE PROBLEM IS HE WENT ON TO TELL ME THAT MY CAR WAS DEAD NO POWER AT ALL SO THERE WAS NO WAY TO GET A DIAGNOSTIC READING. WHICH I LEARNED IS UNTRUE. AFTER CHANGING MY SPARK PLUGS AND DRIVE BELT MY FAN STOPS WORKING AND PROBLEM STILL NOT SOLVED. A CODE IS NOW COMING UP THAT THEY HAVE NO CLUE WHAT IT MEANS. I CONTACTED THE DEALERSHIP SPOKE TO A MANAGER AND FIVE MINUTES LATER MY CARS GOOD TO GO. I ARRIVED TO PICK UP MY VEHICLE AND FINALLY DRIVE IT HOME BUT THAT WAS NOT THE CASE THE CAR WAS NOT DRIVING RIGHT AT ALL I TURNED AROUND AND TURNED THE KEYS OVER AND SPOKE TO THE DIRECTOR OF SERVICE WHO WAS GOING TO GET WITH HIS MECHANICS AND GET TO THE BOTTOM OF THE ISSUE. NO CALL BACK THE NEXT DAY AS HE MENTIONED NOR FOR THE REMAINDER OF YET ANOTHER WEEK OF NO CAR. I AM NOW GOING ON MY THIRD WEEK OF NO CAR AND MY KIDS START SCHOOL SOON MY HUSBANDS DRIVING ME TO WORK AND FROM WORK AND FORD HAS YET TO DO ANYTHING NOT EVEN COMMUNICATE WITH ME ON WHAT'S GOING ON.

08/04/2016
Components: POWER TRAIN
Incident Date: 10/22/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE REVERSED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. THE VIN WAS NOT PROVIDED.

08/03/2016
Components: POWER TRAIN
Incident Date: 07/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5CM******
Summary

TRANSMISSION FAILURES ON FORD FIESTA. I HAVE HAD THE THE CURRENT RECALL DONE BACK IN NOVEMBER OF 2015. AT THAT TIME I ALSO HAD A CLUTCH INSTALLED ON THE VEHICLE. SINCE THEN THE TRANSMISSION HAS LOCKED UP AND FAILED AGAIN. THE VEHICLE WILL NOT GO INTO REVERSE ONLY FORWARD. I BELIEVE THE TRANSMISSION ISSUES ON THE FORD FIESTA ARE FAR WORSE THAN WHAT FORD IS REPORTING. I WOULD LIKE TO HAVE AN INVESTIGATION STARTED TO FIND OUT WHAT THE UNDERLYING ISSUES WITH THIS AND TO SEE IF FORD IS HIDING ANYTHING. I BELIEVE THAT THIS IS THE INHERENT PROBLEM WITH THE TRANSMISSION THAT FORD HAS PUT IN THEIR FIESTAS AND FOCUSES. THE FORD FIESTA HAS BECOME A DANGEROUS VEHICLE WHEN THE TRANSMISSION LOCKS UP WILL NOT ACCELERATE WILL NOT SHIFT INTO GEAR.

08/02/2016
Components: POWER TRAIN
Incident Date: 07/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING 29 MPH, THE TRANSMISSION MALFUNCTION WARNING LIGHT ILLUMINATED. THE VEHICLE STALLED AND ABRUPTLY STOPPED. IN ADDITION, THE TRANSMISSION EXPERIENCED A POWER TRAIN FAILURE. THE CONTACT WAS UNABLE TO SHIFT THE TRANSMISSION OUT OF GEAR. THE CONTACT SUSTAINED WHIPLASH, A MILD HEART ATTACK, BLUNT ABDOMINAL TRAUMA, AND ABDOMINAL CONTUSION FROM BEING RESTRAINED BY THE SEAT BELT. THE CONTACT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS FLAT TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE TCM WAS UPDATED PREVIOUSLY UNDER A SERVICE BULLETIN; HOWEVER, THE UPDATE FAILED TO PREVENT THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

07/22/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5CM******
Summary

I RECEIVED A LETTER ABOUT A RECALL ON FORD FIESTA DOOR LATCHES IN JUNE 2015, STATING THAT MORE INFORMATION WOULD BE SEND WHEN SUFFICIENT PARTS FOR REPLACEMENT WERE SENT TO ALL FORD DEALERSHIPS AND THAT IF I EXPERIENCED A PROBLEM THAT I SHOULD REPORT TO A DEALERSHIP IMMEDIATELY. SOON AFTER RECEIVING THAT LETTER MY BACK PASSENGER DOOR WOULD NOT CLOSE. I WENT TO CAPITAL FORD IN RALEIGH NC TO HAVE THE LATCH REPAIRED. I WAS TOLD THAT BECAUSE THE RECALL WAS NOT "OFFICIAL" AND THE DEALERSHIP HAD NOT RECEIVED A SHIPMENT OF REPLACEMENT DOOR LATCHED FROM FORD THAT ONLY THE BROKEN DOOR LATCH WOULD BE REPLACED AT NO CHARGE, BUT THAT WHEN THE PARTS WERE SENT AND THE RECALL WAS "OFFICIAL" THAT THE REMAINING DOOR LATCHES WOULD BE REPLACED AT NO CHARGE TO ME. JUST THIS WEEK, MY FRONT PASSENGER DOOR NOW WILL NOT CLOSE. I CALLED CAPITAL FORD AGAIN AND THEY ARE TELLING ME THAT I AM NO LONGER ELIGIBLE UNDER THAT RECALL BECAUSE THE REPAIR HAS BEEN MADE ALREADY. THEY SENT ME AN INVOICE FOR MY REPAIR WHICH CLEARLY INDICATES THAT ONLY ONE DOOR WAS REPLACED. MY LETTER FROM FORD MOTOR COMPANY CLEARLY STATES THAT ALL FOUR DOOR LATCHES WOULD BE REPLACED WHEN THE PARTS WERE MADE AVAILABLE TO THE DEALERSHIPS AND THAT EXISTING PROBLEMS WOULD BE REPAIRED. I EXPLAIN TO CAPITAL FORD THAT I SHOULD STILL BE ELIGIBLE BECAUSE ONLY ONE LATCH WAS REPLACED, BUT NO ONE WILL RETURN MY CALLS. FORD MOTOR COMPANY KEEPS REFERRING ME BACK TO THE DEALERSHIP TO DETERMINE WHY ALL FOUR LATCHES WERE NOT REPAIRED AND IF I AM ELIGIBLE FOR THE OTHER THREE LATCHES TO BE REPAIRED (ONE OF WHICH IS CURRENTLY NOT FUNCTIONING) AND I FINALLY DECIDED TO PAY FOR THE DAMAGED LATCH TO BE REPAIRED ELSEWHERE. STILL NO UPDATE FROM CAPITAL FORD AND NO HELP FROM FORD MOTOR COMPANY. I AM DRIVING A VEHICLE THAT IS A HAZARD AND EITHER OF THE TWO UNREPAIRED DOORS COULD FLY OPEN AT ANY TIME AND YET NO ONE IS CONCERNED ABOUT THIS ERROR

07/18/2016
Components: POWER TRAIN
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0CM******
Summary

CAR SHUDDERS, JERKS, AND LURCHES. CONCERNED ABOUT IT EVEN BEING SAFE TO DRIVE. DO NOT HAVE THE CONTROL NEEDED TO DRIVE SAFE AT ALL TIMES. THE DEALER HAS MADE REPAIRS AND ADJUSTMENT TO THE TRANSMISSION ISSUE MORE THAN THREE TIMES. THE DEALER CLAIMS IT IS FIXED EACH TIME AND EACH TIME THE PROBLEM REMAINS. SEEMS LIKE THE NHTSA SHOULD STEP IN BEFORE SOMEONE GETS HURT. AFTER RESEARCHING, IT IS OBVIOUS THAT THIS PROBLEM IS FAR FROM UNIQUE. PLEASE SOMEONE GET INVOLVED.

07/14/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXCM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED LOSS OF POWER AND VIBRATED ABNORMALLY. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CONTROL MODULE AND SOFTWARE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER SERVICE BULLETIN NUMBER: TSB-15B22 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

07/09/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/07/2016
Crash: No
Fire: No
Summary

OVER THE PAST SEVERAL MONTHS, MAYBE A YEAR, I HAVE RECEIVED SEVERAL NOTICES TO CONTACT MY DEALER ABOUT A SAFETY RECALL OF THE PAWL SPRING TAB INSIDE ONE OR MORE OF THE SIDE DOOR LATCHES. I HAVE DULY CONTACTED THE DEALER, AND IN EVERY CASE WAS TOLD THEY WOULD CALL ME. I BELIEVE THEY HAVE NO INTENTION OF HONORING THE RECALL.

07/09/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ9CM******
Summary

TAKATA RECALL...HAD RADIO AND SPEAKERS REPLACED BUT SPEAKERS STILL MAKE POPPING NOISE EVEN WHEN CAR IS OFF, AS I OPEN DOORS OR TRUNK I STILL HEAR SPEAKERS POP, CAR WAS IN MY DRIVEWAY WITH WINDOWS DOWN AND STILL HEAR SPEAKERS POPPING AS IF IT WAS POPCORN IN MICROWAVE

07/06/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8CM******
Summary

RADIO RANDOMLY POPPED AND HISSED FOR 3 WEEKS, HAD TO SHUT CAR OFF AND RESTART TO GET RADIO WORKING AGAIN. RADIO STARTED POPPING AND SQUEEILNG WITH NO KEYS IN IGNITION AND THEN FINALLY QUIT. RADIO WILL TURN ON BUT NO MUSIC CAN BE PLAYED THROUGH SPEAKERS.

07/03/2016
Components: POWER TRAIN,ENGINE
Incident Date: 07/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJXCM******
Summary

DRIVER SIDE DOORS LOCK. PASSENGER DOORS DO NOT. CAR WON'T START. BATTERY IS GOOD. FUEL IS GOOD.

06/30/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9CM******
Summary

WHILE DRIVING THE 2012 FORD FIESTA IT IS DIFFICULT TO SHIFT, HAS A SHUDDERING, JERKING MOTION, RATTLING SOUND, CAR JERKS DURING SHIFTING ENOUGH TO THROW YOU FORWARD AT TIMES. THIS HAPPENS WHEN CAR IS IN MOTION SHIFTING IN ALL GEARS MOSTLY 3RD TO 4TH GEAR AND WHEN YOU STOP. UNSAFE TO DRIVE WHEN CAR IS SHIFTING INTO GEAR. IN PREVIOUS REPAIRS HAS GONE BACKWARDS WHEN AT A STOP. FORD IS AWARE OF THE ISSUE WITH THE CAR AND IS NOW REPLACING CLUTCH FOR THE 5TH TIME. THIS IS THE 3RD VERSION OF THE CLUTCH UNABLE TO FIX AND UNSAFE AND CAN CAUSE AN ACCIDENT. SEVERAL TIMES HAVE RECEIVED RENTAL CAR FROM FORD SERVICE IN ACTON MA TOLD UNSAFE TO DRIVE. NOW GOING IN FOR 5TH CLUTCH TOLD SAFE TO DRIVE WHEN IT IS NOT. WILL NOT REPLACE CAR ONLY CLUTCH DUE TO LEMON LAWS IN MA. HAS HAS BEEN IN SHOP FOR SAME ISSUE APPROXIMATELY 100 DAYS TOTAL SINCE OWED THE CAR. CAR SHOULD BE RECALLED AND REPLACED.

06/30/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 09V1217******
Summary

TROUBLE WITH TRANSMISSION MAKING THE CAR SHAKE, JERK BUCK AND DIFFICULT TO STOP. TAKEN TO FORD THREE TIMES THIS YEAR AND TWICE IN THE PAST TWO WEEKS AND THE SAME TRANSMISSION LIGHT KEEPS COMING ON WHICH DISABLES THE ENTIRE VEHICLE.

06/28/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 06/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5CM******
Summary

2012 FIESTA WILL JUST TURN OFF WHILE DRIVING, IT DOES NOT MATTER WHAT TYPE OF WEATHER, DRIVING UPHILL OR IN REGULAR TRAFFIC AT A STOP. CAR IS BEGINNING TO HAVE PROBLEMS IN TRAFFIC AND THE STOPPING OCCURS MORE DURING STOP AND GO TYPE OF DRIVING. WHEN THIS HAPPENS THE ENGINE GOES OUT; LIGHT COMES ON THEN THE IGNITION SWITCH GOES OUT AND SOMETIMES I CAN RESTART IT AND SOMETIMES THE SIGNAL WILL TURN OFF EVERYTHING COMPLETELY, LEAVING ME STRANDED IN THE MIDDLE OF TRAFFIC OR IN THE PARKING LOT OF A STORE;IF I'M LUCKY. RECENTLY IT STOPPED ON MY MOTHER AND HAD TO BE TOWED HOME. THIS FAILURE HAS HAPPENED IN THE MIDDLE OF INTERSECTIONS, ON THE FREEWAY OR JUST DRIVING THROUGH TOWN. THE CAR WILL SHUTTER SOMETIMES BEFORE IT SHUTS OFF, OR JUST STARTS TO STALL. WHEN THIS HAPPENS I AM UNABLE TO MOVE TO THE SHOULDER OR PULL OFF THE ROAD TO RESTART THE CAR. THIS FAILURE OF THE CAR JUST STOPPING WHILE RUNNING HAS A POTENTIAL OF CAUSING AN AUTO ACCIDENT. THIS FAILURE HAPPENS AT ANY TIME AND CANNOT BE PREDICTED. DRIVING UNSURE WHAT MAY HAPPEN. CURRENTLY IT IS SITTING IN MY DRIVE WAY IT WOULDN'T RESTART AND I HAD TO PAY A TOWING FEE. NEED TO HAVE IT FIXED NOW! AM LOSING TIME AND MONEY WITH NO TRANSPORTATION. THIS IS A FORD MISSTEP AND I SHOULDN'T HAVE TO PAY FOR A RECURRING EVENT WITH THIS VEHICLE. HAVE BEEN DRIVING THIS VEHICLE WITH THE STALLING AND STOPPING AND DIDN'T THINK MUCH OF IT, BUT RECENTLY AM STARTING TO GET THE BEHAVIOR THAT MANY OTHER VEHICLE OWNERS ARE REPORTING WITH THE COMPLETE STOPPING ANYWHERE OR ANY TIME; SO I KNOW IT IS A MANUFACTURER'S PROBLEM AND IT'S BEGINNING TO AFFECT ME. I NEED THIS ISSUE RESOLVED NOW. YOU WANT THE PUBLIC TO DRIVE AND USE AMERICAN MADE PRODUCTS I CHOOSE FORD AND I'M EXPECTING FORD TO KEEP THEIR MANUFACTURING PROMISE TO ME. "GO FURTHER IS OUR GLOBAL BRAND PROMISE ". REALLY! FORD COME GET MY CAR AND FIX IT!

06/28/2016
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ1CM******
Summary

I BOUGHT MY CAR IN 2011, AND SINCE 2012 MY AIR CONDITIONER ONLY BLOWS HOT AIR. I HAVE HAD IT REPLACED MULTIPLE TIMES, BUT IT CONTINUES TO BREAK. MY TRANSMISSION, AFTER SEVERAL RECALLS, HAS CONTINUED TO SLIP AND MESS UP. NOW, IN THE 4TH YEAR OF ME HAVING MY NEW CAR, I CANNOT PUMP GAS AT ANY STATION. WHEN THE NOZZLE IS IN THE FUEL TANK, IT CONTINUES TO CUT OFF, CAUSING ME TO TAKE 10X THE AMOUNT TO PUMP GAS AS IT USED IT.

06/24/2016
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 06/20/2016
Crash: No
Fire: No
Summary

CAR JERKS AND SHUDDERS UNCONTROLLABLY. LURCHES INTO INTERSECTIONS AFTER COMING TO A STOP WHEN CLUTCH FAILS TO DISENGAGE. UNPREDICTABLE SPEED. DOES NOT ACCELERATE ONTO FREEWAY. JERKS VIOLENTLY WHEN TAKING FOOT ON OR OFF GAS PEDAL. DANGEROUS AND TERRIFYING. REPLACEMENT CLUTCH HAS BEEN ORDERED BY DEALERSHIP AND IS BACKORDERED 3 MONTHS. THEY MUST BE RECALLED BEFORE SOMEONE DIES.

06/18/2016
Components: POWER TRAIN
Incident Date: 06/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2CM******
Summary

THIS IS AN ONGOING PROBLEM WITH THIS VEHICLE. WHEN ACCELERATING FROM A STOP THE CAR HESITATES/STALLS/SHUDDERS THEN LURCHES FORWARD. THERE ARE ALSO SIMILAR INTERMITTENT PROBLEMS IN ALL TYPES OF SITUATIONS. BASICALLY IF THE CAR IS MOVING THERE ARE PROBLEMS WITH THE TRANSMISSION. IT BECOMES WORSE THE LONGER YOU DRIVE THE CAR. FORD IS AWARE OF THIS PROBLEM AND HAS EXTENDED THE WARRANTY ON THE TRANSMISSION DUE TO COMPLAINTS. THE DEALERSHIP WHERE I PURCHASED THE CAR WOULD NOT EVEN WORK ON IT SO I HAD TO GO TO ANOTHER DEALERSHIP. I HAVE BEEN IN THE SECOND DEALERSHIP MULTIPLE TIMES OVER ALMOST A YEAR NOW BUT THE CAR IS STILL NOT FIXED. THEY KEEP TELLING ME THE PARTS ARE ON ORDER BUT EVEN IF THEY DO GET THEM IN THERE IS NO GUARANTEE THEY WILL FIX THE PROBLEM. ACCORDING TO THEIR "TRANSMISSION GUY" THESE AUTOMATICS, NOW IN MILLIONS OF FORD MODELS OVER MANY YEARS, NEED TO BE REMOVED AND REPLACED WITH SOMETHING ELSE AS THEY WILL NEVER WORK PROPERLY. I AGREE AND THINK FORD IS JUST IGNORING THE PROBLEM HOPING PEOPLE WILL GIVE UP. THE CAR IS UNSAFE TO DRIVE PERIOD. NOW I HAVE A VEHICLE THAT I PAID GOOD MONEY FOR AND I AM SCARED TO DRIVE IT AND FORD WILL NOT FIX IT UNDER WARRANTY. I WOULD TRADE THE CAR BUT EVEN THE DEALERSHIP WON'T GIVE ME ANYTHING FOR IT AS THEY ARE AWARE OF ALL THE COMPLAINTS. SO BASICALLY MY CAR HAS, IN 4 YEARS, DEPRECIATED TO BEING WORTHLESS. I WOULD LIKE MY MONEY BACK SO I CAN AT LEAST BUY ANOTHER CAR THAT I CAN ACTUALLY DRIVE.

06/17/2016
Components: POWER TRAIN
Incident Date: 09/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2CM******
Summary

MY 2012 FORD FIESTA SE HAS THE POWERSHIFT 6 SPEED AUTOMATIC TRANSMISSION. IN LESS THAT A YEAR, THE TRANSMISSION SHUDDERING PROBLEMS STARTED. YOU CAN FEEL AND HEAR THE SHUDDERING IN FIRST, SECOND AND NOW SOMETIMES THIRD GEAR. THE TRANSMISSION HAS BEEN IN FOR SOFTWARE UPGRADES 3 TIMES, HAS HAD ONE TRANSMISSION REBUILD, AND I'M NOW THREE WEEKS WAITING ON MY THIRD NEW CLUTCH TO TRY TO FIX THE PROBLEM. FORD MOTOR COMPANY HAS OBVIOUSLY BEEN FIELDING COMPLAINTS ABOUT THE POWERSHIFT TRANSMISSION FOR SEVERAL YEARS, YET OTHER THAN EXTENDING THE WARRANTY, HAS DONE NOTHING TO ACTUALLY FIX THE PROBLEM. I BOUGHT THE CAR NEW AND WAS HOPING TO GET 200K MILES FROM IT, I DON'T SEE THAT HAPPENING. IT'S TIME FOR A NATIONAL RECALL ON THESE CARS / TRANSMISSIONS!

06/14/2016
Components: ENGINE
Incident Date: 04/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ4CM******
Summary

MANY TIMES WITH IN THE LAST FEW MONTHS MY FORD 2012 FEISTA WILL JUST TURN OFF WHILE DRIVING, IT DOES NOT MATTER IF ITS HOT OR COLD, FLAT DRIVING OR MOUNTAIN DRIVING.THE CAR REALLY DOES NOT PERFORM WELL IN TRAFFIC SITUATIONS,AND THE FAILURE OCCURS MORE DURING STOP AND GO TYPE OF DRIVING. WHEN THIS HAPPENS THE ENGINE MALFUNCTION LIGHT WILL TURN ON. AT THAT TIME YOU HAVE TO TURN THE IGNITION SWITCH OFF AND RESTART THE CAR, SOMETIMES THE SIGNAL WILL TURN OFF, SOMETIMES IT DOES NOT. THIS FAILURE HAS HAPPENED IN THE MIDDLE OF INTERSECTIONS, ON THE FREEWAY OR JUST DRIVING THROUGH TOWN. THE CAR WILL SHUTTER SOMETIMES BEFORE IT SHUTS OFF, OR JUST STARTS TO STALL. WHEN THIS HAPPENS I AM ABLE TO MOVE TO THE SHOULDER OR PULL OFF THE ROAD TO RESTART THE CAR. THIS FAILURE OF THE CAR JUST STOPPING WHILE RUNNING WHILE HAS A HIGH POTENTIAL OF ME BEING IN AN AUTO ACCIDENT. SINCE THIS FAILURE HAPPENS AT ANY TIME AND CANNOT BE PREDICTED I TAKE MY LIFE AND MY FAMILIES LIVES IN DANGER EVERY TIME WE GET INTO THIS CAR. I CAN ONLY TAKE GUESSES AT WHAT THE PROBLEM IS, IT COULD BE THE FUEL INJECTION, TRANSMISSION, OR SOME TYPE OF ENGINE MISFIRE. I HAVE HAD NOTHING BUT PROBLEMS WITH CAR SINCE WE BOUGHT IT. I HAVE READ MANY COMPLAINTS OF THIS TYPE OF FAILURE FOR THIS VEHICLE WHEN READING REVIEWS. IT IS MY HOPE THIS ISSUE CAN BECOME A RECALL OR THAT FORD WILL TAKE ACTION.

06/06/2016
Components: POWER TRAIN
Incident Date: 12/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ4CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING 20 MPH, THE VEHICLE JERKED VIOLENTLY AND THE TRANSMISSION MALFUNCTION LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,900.

05/27/2016
Components: STEERING,POWER TRAIN
Incident Date: 06/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0CM******
Summary

MY CAR HAS ATRANSMISSION PROBLEM KNOWN BY FORD. IT SHUTTERS & STALLS & IS SLOW TO CHANGE GEARS TO THE POINT WHERE IT COULD BE DANGEROUS. I AM AFRAID THAT IT WILL STALL TO THE POINT WHERE IT COULD BE REARENDED. IT HAS BEEN FIXED ONCE AND NEEDS TO BE AGAIN. I THINK IT SHOULD BE RECALLED ALONG WITH THOUSANDS OF OTHERS AND THE TRANSMISSION BE REPLACED. THERE IS ALSO A POPPING NOISE IN THE STEERING WHEN I AM TURNING. THE NEXT QUESTION ASKS WHEN IT HAPPENS AND THE ANSWER IS CONSTANTLY.

05/26/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 05/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8CM******
Summary

MULTIPLE PROBLEMS WERE REPORTED TO ME BY THE DEALER AS POTENTIALLY BEING THE CAUSE WHEN I TOOK THE CAR IN FOR LOSS OF POWER WHILE DRIVING, INTERMITTENT CHECK ENGINE LIGHT AND WRENCH LIGHT ALONG WITH SHUDDERING IN THE TRANSMISSION WHILE DRIVING. THE DEALER REPLACED (FOR THE SECOND TIME IN 12-MONTHS) THE CLUTCH ASSEMBLY, THE SEALS, THE CLUTCH RELEASE LEVER AND THE CLUTCH SLAVE BUT STATED THAT WHILE THE THROTTLE BODY WAS BAD AND IN NEED OF REPLACEMENT, THE PROBLEM WAS NOT CAUSED BY THE CLUTCH NOR DID IT CONTRIBUTE TO THE CLUTCH PROBLEM AND WOULD NOT BE COVERED BY THE EXTENDED FORD WARRANTEE OF THE CLUTCH. I HAD TAKEN THE CAR IN WITH THE SAME ISSUE SEVERAL MONTHS BACK BUT, BECAUSE THE CHECK ENGINE LIGHT WAS NOT ON AT THE TIME, THEY DISMISSED THE ISSUE AS NORMAL FUNCTIONING OF THE CLUTCH. THE SAME ISSUE WAS THE CAUSE FOR THE INITIAL CLUTCH ASSEMBLY REPLACEMENT A YEAR AGO. I PLAN TO PURSUE THE ISSUE OF THE THROTTLE BODY WITH FORD IN LIGHT OF THE FACT THEY ARE ACKNOWLEDGING AND TAKING OWNERSHIP OF ETB ISSUES WITH 1.6M OTHER FORD MODELS IN THE SAME PRODUCTION PERIOD.

05/25/2016
Components: POWER TRAIN
Incident Date: 05/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ9CM******
Summary

3 INSTANCES IN THE LAST 2 WEEKS OF NEAR ACCIDENTS DUE TO SEVERE SHUDDERING/HESITATION. ALMOST T-BONED AT 3 DIFFERENT INTERSECTIONS. CAR WAS UNRESPONSIVE THEN SHUDDERED AND CONVULSED WITH NEAR MISSES. WAITED FOR NEARLY A MONTH TO GET AN APPOINTMENT TO CHECK THE CLUTCH ASSEMBLY. MULTIPLE CLUTCHES REPLACED WITH LONG BACK-ORDERS ON PARTS. CAR IS A HAZARD TO DRIVE. FORD IS NOW NOT OFFERING A WARRANTY OF ANY KIND FOR THE REPLACEMENT PARTS. I HAVE LODGED A COMPLAINT HERE IN THE PAST FOR THE SAME NEAR DEATH OR INJURY EXPERIENCES. I HAVE TRIED SINCE THE 1ST CLUTCH REPLACEMENT TO GET RELIEF FROM FORD CORP. THEY ARE UNCOOPERATIVE. DOES ANYONE EVEN READ THESE THINGS? FORD JUST POSTED HUGE PROFIT MARGINS. ARE THEY TOO POWERFUL FOR OUR GOV'T TO DO ANYTHING ABOUT THIS LONG OCCURRING SAFETY HAZARD? WARRANTY RUNS OUT ON CAR AT 100,000. I HAVE DONE MY BEST TO GET RID OF THIS CAR, BUT I HAVE TOO MUCH INVESTED AND FORD REFUSES TO ACKNOWLEDGE THERE IS A PROBLEM. HOW CAN YOUR AGENCY NOT HAVE DONE AN INTERVENTION? IF YOU WANT SPECIFIC DETAILS ABOUT THE NUMEROUS NEAR MISSES AND THE CAT LIKE 9 LIVES I MUST POSSESS, PLEASE, FEEL FREE TO CONTACT ME.

05/06/2016
Components: POWER TRAIN
Incident Date: 04/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5CM******
Summary

I OWN A FORD FIESTA 2012, I HAVE TAKEN GOOD CARE OF IT. DRIVEN IT WELL CHECKED IT OFTEN AND NEVER CRASHED IT. I BOUGHT IT IN MARCH 2014, GOT A LETTER LATER STATING THE TRANSMISSION ISSUE AND WARRANTY EXTENSION TILL 100K. NOW THAT MY CAR IS HAVING PROBLEMS I TOOK IT IN, IT SHUTTERS AND DOESN'T ACCELERATE WELL AND MAKES A REALLY LOUD NOISE WHEN DRIVING. I HAVE ALMOST CRASHED SEVERAL TIMES DUE TO MALFUNCTION WHEN GOING FROM STOP TO GO OR TRYING TO ACCELERATE ON THE FREEWAY. I DO NOT FEEL SAFE IN THE CAR WHAT SO EVER AND AM SCARED TO DRIVE IT AGAIN UNTIL THE ISSUE IS COMPLETELY GONE. THIS CAR IS NOT SAFE AT ALL. AT TIMES I HAVE HAD A HARD TIME GOING FROM A STOP SIGN. I WOULD STOP AND THEN WHEN I AM ABLE TO GO MY CAR JERKS BACK AND REFUSES TO ACCELERATE. I DO NOT ABUSE MY CAR, I DRIVE SPEED LIMIT AND ONLY ON PAVED HIGHWAYS AND STREETS. I HAVE READ MANY CASES CONCERNING THIS ISSUE IN THIS CAR AND SO I KNOW THE TRANSMISSION IS AT FAULT AND IT IS A MANUFACTURER PROBLEM NOT THE DRIVERS. FORD HAS RECALLED THE CLUTCH AND TRANSMISSION BUT NOW STATES THEY CANT FIX MY TRANSMISSION UNDER WARRANTY ONLY THE CLUTCH. I DID NOT CAUSE THE TRANSMISSION TO MALFUNCTION I SHOULDNT HAVE TO PAY FOR THEIR PROBLEMS AND FAULT. I WANT FORD TO EITHER REPLACE MY TRANSMISSION FOR FREE OR JUST BUY THE CAR BACK. I DO NOT FEEL SAFE DRIVING IT AND PUTTING MY LIFE AND OTHERS AT STAKE, HAVING NO CONTROL OF MY CARS JERKY MOVEMENTS AND HAVING IT STALL ON ME EVEN THO IT IS A AUTOMATIC CAR. I OFTEN FEEL LIKE I AM DRIVING A MANUAL CAR THAT I HAVE NO CONTROL OFF, IT IS SCARY! I DO NOT FEEL SAFE AT ALL AND AM CONSTANTLY IN FEAR DRIVING IT FEELING LIKE IT MAY BREAK ON ME ANY SECOND AND CAUSE A CRASH HARMING ME AND POSSIBLY OTHERS. IT IS CURRENTLY AT THE DEALERS AND I AM TRYING TO CONTACT FORD ABOUT MY TRANSMISSION BUT I WILL NOT PAY 4000 DOLLARS FOR A NEW TRANSMISSION WHEN I AM NOT AT FAULT HERE.

05/02/2016
Components: AIR BAGS
Incident Date: 04/21/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP48J6CM******
Summary

TL* THE CONTACT OWNED A 2012 FORD FIESTA. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT SLOWED THE VEHICLE DOWN TO MAKE A U TURN AND LOST CONTROL. AS A RESULT, THE CONTACT STRUCK A PARKED VEHICLE. THE FRONTAL AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A GARAGE. A WEEK AFTER THE CRASH, THE CONTACT WENT TO THE HOSPITAL AND WAS DIAGNOSED WITH A CONTUSION, MILD CONCUSSION, A RIB COMPRESS WALL, AND SWELLING. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 72,863. UPDATED 06/10/16*LJ THE CONSUMER STATED BOTH VEHICLES WERE TOTALED AND TOWED TO A GARAGE. UPDATED 06/28/16.*JB

05/02/2016
Components: UNKNOWN OR OTHER
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9CM******
Summary

RIGHT SIDE REAR DOOR WILL NOT SHUT. DOES NOT LATCH. CAR WAS PARKED AND LOCKED AND WHEN OPENED FOR A PASSENGER TO ENTER THE DOOR WOULD NOT CLOSE.

04/28/2016
Components: POWER TRAIN
Incident Date: 05/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ6CM******
Summary

THIS IS TO ADD TO THE MANY COMPLAINTS ABOUT THE FORD FIESTA TRANSMISSION CLUTCH SHUDDER. I BOUGHT MY CAR NEW, IT BEGAN SHUDDERING IN A FEW MONTHS. I'VE BROUGHT IT IN TO DEALER FOR REPAIRS 4 TIMES IN 4 YEARS. THE LAST TIME I WAS TOLD THERE IS A LONG, LONG WAIT FOR REPLACEMENT OF A FAULTY CLUTCH WITH ANOTHER FAULTY CLUTCH. THE FORD COMPANY HAS EXTENDED A USELESS WARRANTY UP TO 150,000 MILES, WHICH STRONGLY SUGGESTS THE COMPANY IS GOING TO WAIT OUT THE FUNCTIONAL LIFE OF THE CAR . THE DANGER, IN THIS CASE, IS THE FINANCIAL LOSS INCURRED WHEN TRADING IN A CAR WITH A KNOWN FAULT FOR WHICH THE MANUFACTURER IS TO BLAME, AND RECEIVING FULL VALUE FOR A FAULTLESS TRADE-IN.

04/27/2016
Components: POWER TRAIN
Incident Date: 04/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ8CM******
Summary

PURCHASED USED IN 2014 W/ 22754 MILES FOR MY DAUGHTER. APPROX. SIX MONTHS LATER, AFTER MOVING OUT OF TOWN, STARTED TO COMPLAIN ABOUT THE CAR - SOUNDS, SHAKING, SUDDEN LACK OF POWER...WHEN SHE DROVE. THIS IS VERY WELL DOCUMENTED IN YOUR ARCHIVED LIST OF SIMILAR COMPLAINTS WITH THIS VEHICLE AND THROUGHOUT THE INTERNET - ALL POINTING TO THE TRANSMISSION. THOUGH SHE HAS TAKEN THE VEHICLE IN NUMEROUS TIMES ON THIS ISSUE, AS WELL AS A DOOR LATCH RECALL, THESE SO CALLED SOFTWARE UPDATES HAVE STILL LEFT SERIOUS ISSUES. THOUGH SHE SAYS THAT THE SHUDDERING AND LOUD NOISES HAVE ABATED, SHE STILL HAS AT TIMES FELT THE TRANSMISSION DISENGAGE. I AM WRITING TODAY BECAUSE THIS HAS BECOME A VERY SERIOUS SAFETY ISSUE - ONE OF WHICH MY WIFE WHO WAS JUST VISITING OUR DAUGHTER AND AS A PASSENGER OF THIS VEHICLE, WITNESSED FIRST HAND WHEN THE CAR LOST ALL POWER TO THE TRANSMISSION FOR SEVERAL SECONDS. THIS OCCURRED AS THEY WERE CROSSING AN INTERSECTION AND WITH THE LOSS OF POWER, CAME CLOSE TO BEING IN AN ACCIDENT. THERE IS NEVER A WARNING WHEN THE CAR DECIDES TO BEHAVE IN THIS FASHION. I HAVE NOW READ TOO MUCH ABOUT THIS PROBLEM AND FRANKLY SHOCKED THAT THIS PROBLEM AS GONE ON THIS LONG. I DO NOT WANT MY DAUGHTER HURT - I DO NOT WANT ANYONE HURT. THIS SEEMS TO BE AN INHERENT DESIGN PROBLEM AND FORD'S RECOMMENDED STEPS TO REMEDY HAVE NOT WORKED ENTIRELY. I DO NOT FAULT THE DEALERSHIP THAT HAS TRIED EVERYTHING TO HELP HER - EVEN REPLACING A TRANSMISSION CONTROL MODULE (TCM). LET'S DO THE RIGHT THING BEFORE SOMEONE GETS SERIOUSLY HURT. THIS GOES WELL BEYOND JUST AN ANNOYANCE PROBLEM OR EVEN THE UNFORESEEN REDUCTION IN THE CARS RESALE VALUE. THANK YOU *TR

04/25/2016
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 04/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJXCM******
Summary

TRANSMISSION/CLUTCH HAS MAJOR DESIGN FLAWS. WE HAVE HAD TO HAVE THIS REPRGRAMMED TWICE AND THE CLUTCH HAS BEEN REPLACED TWICE AS WELL. IS GOING BACK IN TO THE DEALERSHIP FOR THE SAME ISSUE, FOR WHAT WILL NOW BE THE 4TH TIME, TO POTENTIALLY HAVE ANOTHER CLUTCH REPLACED. THE VECHICLE "SPUTTERS" AND JERKS. THIS IS A KNOWN ISSUE WITH THE TRANSMISSION. THIS HAS BEEN ONGOING SINCE PURCHASE OF THE CAR, BUT MOST RECENTLY 4/21/2016.

04/25/2016
Components: UNKNOWN OR OTHER
Incident Date: 04/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ8CM******
Summary

I PURCHASED A 2012 FORD FIESTA LAST WEEKEND AND NOTICED THE DAY AFTER THAT AS I DROVE, THE FRONT OF THE CAR WOULD RATTLE. THEN I NOTICED WHEN I WOULD STOP AND GO THE CAR WOULD TAKE AWHILE TO ACCELERATE. I REGISTERED THE CAR ON SYNC (ASSOCIATED BY FORD) AND IT INDICATED 2 ITEMS WERE FAULTY. MADE AN APT WITH FORD WHO WAS AWARE OF THE ISSUE. ON THE WAY TO DROP OFF THE CAR AFTER I MADE A STOP, I ACCELERATED IT WENT BUT THEN SUDDENLY CAME TO AN ALMOST COMPLETE STOP ON ITS OWN LUCKILY THEN CAUGHT AND ACCELERATED, IF SOMEONE HAD BEEN BEHIND ME I WOULD HAVE BEEN HIT. FORD CHARGED ME $105 TO RUN DIAGNOSTICS THEN SAID THAT IT HAD TO HIT 250 WITH THE SHUDDERING AND MY CAR WAS ONLY AT 180, AFTER PUSHING THE SERVICE GUY WE GOT HIM TO ADMIT HE KNEW IT HAD A PROBLEM BUT THEY COULDN'T DO ANYTHING ABOUT IT. THIS GOT MY ATTENTION AND WENT ONLINE AND FOUND OUT MANY PEOPLE HAVE THE SAME ISSUE AND SOME HAVE BEEN IN ACCIDENTS OR NEAR ACCIDENTS. DO PEOPLE NEED TO DIE FOR FORD TO TAKE ACTION, WOULD THEIR CEO GIVE THIS CAR TO HIS CHILDREN OR GRANDCHILDREN. I JUST PAID ALL THE MONEY I HAD FOR THIS CAR I DON'T HAVE MONEY TO FIX IT WHICH COULD SAVE MY LIFE OR THE LIFE OF OTHERS. THIS IS A DANGER ON THE ROAD. PLEASE HELP! I HAVE SOME DOCS HERE THAT CAN HELP MY FAULTY TRANSMISSION ERROR THAT PROVES THAT FORD KNOWS ABOUT IT.

04/24/2016
Components: POWER TRAIN
Incident Date: 04/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1CM******
Summary

PREVIOUS COMPLAINT #10807331 FOLLOW UP. CAR STILL HAS TRANSMISSIONS SHUTTER THAT WE AT TOLD BY FORD MECHANIC IS UNREPAIRABLE. ON 4/22/16 I WAS DRIVING ON A RESIDENTIAL ROAD AND THE CAR FAILED TO DOWN SHIFT WHEN I TRIED TO STOP. IT PUSHED ME FORWARD WHEN I HAD THE BRAKE APPLIED TO STOP AT A STREETLIGHT. THANK GOODNESS I WASN'T DRIVING PROBABLY MORE THAN 20MPH BECAUSE I ALMOST REAR ENDED THE VEHICLE AHEAD OF ME BEFORE THE TRANSMISSIONS ALLOWED ME TO STOP. PLS MAKE FORD FIX THESE ISSUES, I HAVE HAD THIS VEHICLE FOR OVER 4 YRS, THEY WON'T FIX IT, BUY IT BACK OR EVEN TAKE IT IN TRADE FOR ANOTHER VEHICLE. IT IS UNSAFE & IT SCARES ME WONDERING WHEN IT IS GOING TO ACT UP AGAIN!! THANK YOU IF YOU'RE ABLE TO OFFER ANY ASSISTANCE. *TR

04/09/2016
Components: POWER TRAIN
Incident Date: 04/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXCM******
Summary

PURCHASED THIS VEHICLE IN JULY 2013 WITH A LITTLE OVER 50K MILES. NOTICED WITHIN A COUPLE WEEKS THAT IT DID MAKE SOME STRANGE NOISES (RATTLING, SWITCHING, ETC.) PARTICULARLY WHEN SHIFTING AT SPEEDS UNDER 40MPH. HAD IT CHECKED OUT & NOTHING COULD BE FOUND WRONG AT THE SHOP. FAST FORWARD TO MARCH 2016 & THE NOISES HAVE GOT WORSE & LOUDER, SHIFTING IS IN NO WAY SMOOTH OR NORMAL, & SOMETIMES FEELS LIKE IT IS SLIPPING. I HAVE BEEN IN MAINTENANCE & MANAGEMENT FOR SEVERAL YEARS & CANNOT HAVE THE WOOL PULLED OVER MY EYES ON MECHANICAL MATTERS. UNFORTUNATELY THOUGH, I AM NOT EMPLOYED BY ANY FORD ENTITY SO IT IS PROVING VERY DIFFICULT TO ACTUALLY GET THIS PROBLEM RESOLVED. 3 WEEKS AGO I LEFT THE CAR WITH THE LOCAL FORD DEALERSHIP ALL DAY TO CHECK OUT THE ISSUES WE'VE BEEN SEEING. WHEN PICKED BACK UP, THEY STATED IT ONLY NEEDED A PROGRAMMING UPDATE. I KNEW RIGHT AWAY THAT IT STILL WASN'T LIKE A NORMAL VEHICLE BUT DID NOT SEEM TO BE NEAR AS ROUGH AS BEFORE. ALREADY NOW, IT IS FAR WORSE THAN EVER. WHEN NORMALLY ACCELERATING AROUND TOWN/CITY, THE CAR FEELS COMPLETELY UNSAFE & UN-RELIABLE. I AM AFRAID TO ALLOW MY CHILDREN TO RIDE IN THIS CAR WHICH IS A TERRIBLE FEELING! I'M TAKING BACK TO THE DEALERSHIP THE FIRST OF THIS COMING WEEK HOPING FOR A SOLUTION. WE SPENT QUITE A BIT ON AN EXTRA WARRANTY THAT IS STILL IN EFFECT FOR QUITE A WHILE BUT NOBODY SEEMS TO WANT TO ADMIT SOME COMPONENTS ARE SUB-STANDARD IN QUALITY. THIS IS VERY FRUSTRATING TO HAVE TO GO THROUGH-FIRST TIME FOR ME. I TRULY HOPE THAT SOMEONE WILL TAKE THIS ISSUE SERIOUSLY & ADDRESS IT BEFORE PEOPLE ARE INJURED OR KILLED DUE TO THE LACK OF QUALITY THAT FORD HAS PROVIDED IN THESE VEHICLES. TO ANYONE CONSIDERING PURCHASING ANY MAKE OR YEAR OF VEHICLE WITH LIKE PARTS-I WOULD SERIOUSLY RECONSIDER (TRULY & HONESTLY). MILEAGE IS NOW AT 93K WITH 90% ALL HIGHWAY MILES SINCE OWNERSHIP (25 MILES EACH WAY DAILY HIGHWAY COMMUTE).

04/07/2016
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 02/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) AND REPAIRED; HOWEVER, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE DEALER REPAIRED THE VEHICLE AGAIN, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO INFORMED THE CONTACT THAT THE REPAIR PARTS WERE ON BACK ORDER. THE FAILURE MILEAGE WAS 64,979.

04/04/2016
Components: POWER TRAIN
Incident Date: 04/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4CM******
Summary

THIS IS MY DAUGHTERS CAR SHE LIVES IN LOS ANGELES. SHE HAD ME FLY OVER FROM FLORIDA TO EVALUATE HER CAR BECAUSE SHE WAS AFRAID TO DRIVE IT. I WAS SHOCKED WHAT I FOUND. THE AUTO 'POWERSHIFT' TRANSMISSION DEVELOPED SERIOUS STUTTER HESITATION AND GRINDING WHEN PULLING AWAY FROM A STOP. VEHICLE SOMETIMES FAILED TO ACCELERATE UNLESS FULL THROTTLE APPLIED WHICH WAS TERRIFYING ON THE INTERSTATE. SERIOUS SHUDDER WAS EXPERIENCED AT LOW SPEED GIVING IMPRESSION ENGINE COULD STALL. NO CONFIDENCE CAR WAS SAFE TO DRIVE. TRANSMISSION HAS ALREADY BEEN REPAIRED TWICE BUT IS NOW WORSE THAN EVER WITH ONLY 26000 MILES. I HAVE HAD TWO VEHICLES WITH THE FORD POWERSHIFT BOTH DEVELOPED SIMILAR PROBLEMS WITH LOW MILEAGE. THESE TRANSMISSIONS ARE NOT SAFE!

04/04/2016
Components: POWER TRAIN
Incident Date: 03/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ2CM******
Summary

I BOUGHT THIS CAR IN MAY OF 2012, THE CAR BEGINS TO SHUDDER AND RATTLE AFTER ONLY A FEW MILES OF DRIVING IT. WHEN YOU GO TO TAKE OFF IN THE VEHICLE IT SHUDDERS AND MAKES A LOUD RATTLING NOISE. IT HAS BEEN IN AND OUT OF THE SHOP MULTIPLE TIMES, THE COMPUTER HAS BEEN RESET, THE CLUTCH REPLACED ALTHOUGH THE IT'S AN AUTOMATIC TRANSMISSION AND WAS TOLD IT NEEDED TO ADAPT TO MY DRIVING. AFTER 4 YEARS IT STILL DOES IT AND NO ANSWERS HAVE BEEN GIVEN. THE CAR IS UNSAFE. YOU HAVE TO PUSH DOWN HARD ON THE ACCELERATOR TO GET THE CAR TO GO WITHOUT IT SHUDDERING TO THE POINT OF FEELING LIKE YOU GET WHIPLASH. FORD MOTOR COMPANY HAS EXTENDED THE WARRANTIES ON THESE VEHICLES TO 100,000 MILES, AND PROVIDE NO CHARGE FOR SERVICE. THE TRANSMISSION IS THE PROBLEM AND FORD DOES NOT WANT TO FIX IT.

04/03/2016
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 04/02/2016
Crash: No
Fire: No
Summary

I PURCHASED A 2012 FORD FIESTA AUTOMATIC LITERALLY 3 DAYS AGO. AFTER ONLY 3 SHORT DAYS OF DRIVING IT, IT SAYS "TRANSMISSION SERVICE NOW", AND ALSO HAS SHUTTERING IN ACCELERATION AND DELAY IN ACCELERATION. IT FRIGHTENS ME OFTEN WHEN I AM PULLING OUT, TURNING OR AT A STOP AND GO. WHEN TRYING TO ACCELERATE IT WILL SHUTTER THEN RECEIVE A HUGE BURST OF SPEED. WHICH WILL THEN CAUSE ME TO SWERVE ALMOST LOSING CONTROL OR WILL CAUSE ME TO ALMOST REAR END THE VEHICLE AHEAD OF ME.

03/21/2016
Components: UNKNOWN OR OTHER
Incident Date: 02/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXCM******
Summary

APM CONTROL MODULE ATTACHED TO RADIO WAS EXPLAINED TO ME BY BENNIE AT JOHN BLEAKLEY FORD LITHIA SPRINGS GA.. RADIO WAS MAKING A LOUD STATIC NOISE WOULD EVEN MAKE IT WITH THE CAR IGNITION TURNED OFF. EVEN SETTING OVERNIGHT WOULD BE START MAKING THIS LOUD NOISE FOR NO REASON.B ENNIE TOLD ME THIS MODULE CONTROLED SEVER THINGS ON THIS VEHICLE AND COULD POSSIBLY PUT ME ON THE ROAD SIDE. I TRAVEL ALOT. THIS NOISE CAN NOT BE CONTROLED BY THE ON/ OFF OR VOLUME CONTROL. JOHN BLEAKLEY REPLACED SO CALLED MODULE IT STILL DOES THE SAME THING. THEY SAID THAT THE PART THEY PUT ON WAS A BAD PART AND WOULD REORDER ANOTHER ONE. STILL WAITING 3 WEEKS LATER GOING ON 4 FOR PART TO COME IN TO REPLACE. AND OF COURSE I HAVE ALREADY PAID MY 500.00 PLUS DOLLARS FOR REPAIR. CAN YOU HELP ME OR ADVISE ME WHY ITS TAKING SO LONG? I FEEL AS THOUGH I HAVE BEEN SCAMED.

03/16/2016
Components: POWER TRAIN
Incident Date: 04/04/2012
Crash: No
Fire: No
Summary

SHUTTERS AT 20 MPH....JERKING SOMETIMES TILL IT REACHES 30MPH.. HAVE BROUGHT IT TO THE SERVICE DEPARTMENT 4 TIMES....THEY SAID THE CAR HAS TO LEARN MY DRIVING HABITS. ONCE THEY TOLD ME THAT MY RIM WAS DENTED....I FIXED THAT AT A TUNE OF 200.000...IT MADE NO DIFFERENCE. GOING BACK TO THE DEALERSHIP AGAIN IN TWO WEEKS.

03/02/2016
Components: POWER TRAIN
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8CM******
Summary

INQUIRY FROM CONGRESSMAN COURTNEY ON BEHALF OF CONSTITUENTS RE A RECALL THAT SHOULD BE ISSUED FOR A 2012 FORD FIESTA. *SMD THE CONSUMER STATED OVER THE LAST TWO YEARS, THE TRANSMISSION BECAME A PROBLEM. THERE WAS A SHUDDER COMING FROM THE TRANSMISSION. THE TRANSMISSION CONTROL MODULE, AND TRANSMISSION OIL SEAL WERE REPLACED. ALSO, THERE WERE NUMEROUS REPROGRAMMING OF THE TCM. THE VEHICLE HAS BEEN TO THE DEALER 13 TIMES SINCE JANUARY 2014 TO ADDRESS THE TRANSMISSION ISSUE OR THE PERFORMANCE OF THE TRANSMISSION. ON ONE OCCASION, THE VEHICLE LEFT THE CONSUMER'S DAUGHTER STRANDED. THE TRANSMISSION FAILURE WAS UNPREDICTABLE. *JB

03/01/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/02/2016
Crash: No
Fire: No
Summary

WHEN CAR IS STOPPED OR DRIVING THE TRANSMISSION FEELS LIKE IT IS GOING TO SLOP. FEELS LIKE IT IS GOING TO STALL. WENT T DEALERSHIP AND THEY SAID THIS IS NORMAL. THIS IS NOT NORMAL. JERKS AND FEELS LIKE CHOCKING WHEN DRIVING OR STOPPED. WHEN ACCELERATING JERKS AND FEELS LIKE THE TRANSMISSION SLIPS AND ISN'T SHIFTING. WENT TO DEALERSHIP SEVERAL TIMES AND THEY WILL NOT LOOK INTO THIS. LOOKED ONLINE AND NOTICED SEVERAL FORUMS AND OTHER PEOPLE HAVING THE SAME TROUBLES WITH THE CAR. NEEDS TO BE CORRECTED AS IT IS A SAFETY ISSUE. EXPRESSED. CONCERN WITH DEALERSHIP THAT IT WAS HAVING TROUBLES THAT IT WAS EITHER THE TRANSMISSION BUT LOOKED AT ME. LIKE I DID T KNOW WHAT I WAS TALKING ABOUT BECAUSE I'M A CHICK.

03/01/2016
Components: POWER TRAIN
Incident Date: 02/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ3CM******
Summary

CLUTCH/TRANSMISSION SHUTTER ISSUES. VEHICLE LUNGING AND FAILING TO ACCELERATE FROM 1ST TO 2ND GEAR AND FROM A COMPLETE STOP. CLUTCH ENCASED IN A UNVENTED B ELL HOUSING AND SUBJECT OT OVER HEATING RESULTING IN BUCKING. HAVE BEEN IN NEAR ACCIDENTS FROM NOT ACCELERATING ON HIGHWAY AND SURFACE STREETS. VERY DANGEROUS AND UNSAFE SITUATION TO BE PLACED IN. HAVE TAKEN CAR IN 5 TIMES AND HAD MODULE REPLACED AND PROBLEM STILL EXISTS. UPSHIFT BOGS DOWN AND VEHICLE FEELS LIKE IT IS GOING TO STALL. THIS HAS BEEN AN ONGOING PROBLEM SINCE PURCHASE OF CAR IN APRIL 2014

02/24/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ3CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED WHILE THE VEHICLE IN IDLE, THE DRIVERS SIDE DOOR UNLATCHED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT DIAGNOSED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES ) HOWEVER THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED. PARTS DISTRIBUTION DISCONNECT.

02/24/2016
Components: POWER TRAIN
Incident Date: 10/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED MONTHS LATER. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED UNDER A MANUFACTURER RECALL FOR THE CLUTCH. FOUR MONTHS LATER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.

02/22/2016
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 11/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAFP4AJ9CM******
Summary

FORD FIESTA 2012 TRANSMITION SHAKES EVERYTIME I GO FROM STOP TO FIRST AND SECOND GEAR, IT VIBRATES AND HESITATES HORRIBLE, AND THE DEALERS KEEP SAYING IT IS "NORMAL" EVEN THOUGH I TEST DROVE A NEW FORD FIESTA AND IT DOES NOT HAVE THE SAME ISSUE. I REALLY DO NOT KNOW WHAT TO DO NOW. I WOULD NOT BE ABLE TO SELL IT LIKE THIS, AND IT CAN NOT BE REPAIRED BECAUSE IT IS "NORMAL"!

02/18/2016
Components: UNKNOWN OR OTHER
Incident Date: 03/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJXCM******
Summary

I BOUGHT MY FIESTA LAST YEAR IN MARCH. SINCE THE DAY I GOT THE CAR IT HAS VIOLENTLY SHAKEN AND SHUDDERED WHEN PRESSING THE GAS AND MOVING THE CAR FORWARD. IT MAKES A HORRIBLE GRINDING NOISE. IT'S ALMOST AS IF THE TRANSMISSION IS GOING OUT BUT I'VE BEEN TOLD BY THE DEALER THAT I BOUGHT IT FROM THAT IT'S NOT THE TRANSMISSION AND THAT "IT'S SUPPOSED TO SOUND LIKE THAT." I DON'T THINK SO AND AFTER READING ALL OF THE SIMILAR COMPLAINTS FROM OTHER DRIVERS, I'M STARTING TO GET FRUSTRATED. THIS SOUNDS LIKE A SERIOUS ISSUE AND I WOULD LIKE TO SEE IT CORRECTED. MY CAR HAD SOMEWHAT STALLED SEVERAL TIMES IN ONCOMING TRAFFIC BOTH IN THE CITY AND ON THE HIGHWAY AND I FEAR FOR MY SAFETY AND FEAR FOR MYSELF FINANCIALLY IF THIS VEHICLE DIES BEFORE IT EVEN TURNS 5 YEARS OLD.

02/17/2016
Components: UNKNOWN OR OTHER
Incident Date: 02/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ1CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

02/16/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ2CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

02/14/2016
Components: POWER TRAIN
Incident Date: 02/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3CM******
Summary

MANY FORD FIESTA AND FORD FOCUS DRIVERS ARE EXPERIENCING ISSUES WITH TRANSMISSIONS. FORD CLAIMS THIS IS A PROBLEM WITH THE 'TRANSMISSION CONTROL MODULE (TCM)' AND IS TELLING ITS VARIOUS DEALERS AND SERVICE REPRESENTATIVES TO TELL CUSTOMERS IT'S 'NORMAL' FOR LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING. I RECEIVED A "SOFTWARE UPDATE PROGRAM 15B22" NOTICE FROM FORD IN AUGUST 2015 AND I FIRST TOOK MY FIESTA TO THE FORD DEALERSHIP ON SEPT. 22, 2015. I WAS TOLD MY VEHICLE DID NOT REGISTER AS 'SEVERE' AND THEY DID NOT REPLACE THE TCM. ON JAN. 19, 2016, MY CAR WOULD NOT START. FINALLY AFTER SEVERAL TRIES, THE CAR STARTED, AND A "TRANSMISSION MALFUNCTION SERVICE NOW" NOTICE APPEARED. AS I BEGAN TO DRIVE IT, I NOTICED IT SOUNDED LIKE IT WOULDN'T CHANGE GEARS (NEARING EXPLOSION SOUND) AND I HAD A HARD TIME STOPPING AT A LIGHT. IT WAS TAKEN TO THE SAME DEALERSHIP WHERE I WAS TOLD THE TCM HAD FAILED AND THEY REPLACED IT. ON FEB. 14, 2016, MY CAR WOULDN'T START AGAIN AND I THOUGHT IT WAS THE BATTERY THIS TIME. TOOK IT TO A CAR PARTS STORE AND IT WAS. BUT WHEN THE BATTERY WAS REPLACED, IT WOULDN'T START AGAIN. AFTER ANOTHER TRY IT STARTED ONLY TO FLASH THE "TRANSMISSION MALFUNCTION SERVICE NOW" MESSAGE REAPPEARED. ONCE AGAIN WHEN I TRIED TO DRIVE IT, I NEARLY RAN OUT INTO THE PATH OF AN ONCOMING TRACTOR TRAILER. IN LESS THAN A MONTH, THE TCM ON MY 2012 FORD FIESTA (LESS THAN 5 YEARS OLD) HAS SUPPOSEDLY FAILED, CAUSING MY VEHICLE TO LOSE TRANSMISSION ENGAGEMENT. TWICE NOW MY VEHICLE HAD A HARD TIME CATCHING THE BRAKE WHEN THIS HAS HAPPENED AND MY FIESTA NEARLY RAN OUT INTO THE PATH OF AN ONCOMING TRACTOR TRAILER IN THE LATTER INSTANCE. THIS IS A SAFETY ISSUE THAT NEEDS TO BE CORRECTED BY REPLACING ALL TRANSMISSIONS IN THE VEHICLES, NOT JUST THIS SUPPOSED TCM.

02/06/2016
Components: POWER TRAIN
Incident Date: 01/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ2CM******
Summary

MY 2012 FORD FIESTA HAS A SERIOUS, ONGOING LIFE-THREATENING ISSUE. THE VEHICLE SHUDDERS WHEN ACCELERATING AND CAUSES ME TO LOSE COMPLETE CONTROL OF THE VEHICLE WHICH HAS NEARLY CAUSED MY ONE-YEAR OLD SON AND I TO BE IN MULTIPLE ACCIDENTS. I HAVE HAD THE TRANSMISSION REPLACED ON THREE DIFFERENT OCCASIONS YET THE PROBLEM CONTINUES TO OCCUR WHICH TELLS ME THERE IS SOMETHING SERIOUSLY WRONG WITH THE PRODUCT AND NO MATTER HOW MANY NEW TRANSMISSIONS THEY INSTALL, THE ISSUE WILL ALWAYS EXIST. ONE TIME THIS PROBLEM OCCURRED WHILE ATTEMPTING TO MERGE ONTO A FREEWAY. I BEGAN MERGING AND ALL THE SUDDEN THE CAR SHUDDERED AND WOULD NOT MOVE FORWARD NO MATTER HOW HARD I PRESSED ON THE GAS. I HAD COMPLETE LOSS OF CONTROL OF THE VEHICLE AS ONCOMING CARS GREW CLOSER AND CLOSER TO HITTING MY SON AND I. IF THE CAR BEHIND ME DID NOT SLAM ON THEIR BRAKES WE WOULD HAVE CAUSED A MAJOR ACCIDENT. ON A SEPARATE OCCASION I WAS ATTEMPTING TO MAKE A LEFT TURN ON A GREEN LIGHT AND THE CAR MOVED FORWARD AND TURNED JUST ENOUGH TO PUT MY SON AND I IN HARMS WAY AND THEN STOPPED AND DID THE SHUDDER THING CAUSING ME TO LOSE CONTROL OF THE VEHICLE NOT ABLE TO MOVE FORWARD. I AM SCARED TO DRIVE IT AND FEEL LIKE I AM PUTTING MYSELF, MY SON AND OTHER VEHICLES AT RISK EVERY TIME I HAVE TO DRIVE.

02/03/2016
Components: POWER TRAIN
Incident Date: 01/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ0CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE TRAVELING 40 MPH TRAVELING UP A HILL, THE VEHICLE JERKED HEAVILY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 51,225.

01/29/2016
Components: POWER TRAIN
Incident Date: 01/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ4CM******
Summary

THE TRANSMISSION HAS A HARD TIME SHIFTING, IT JERKS, GRINDS AND SHAKES A LOT. THE DEALER HAS REPLACED THE CLUTCH, TRANSMISSION MODULE, AND THE WHOLE TRANSMISSION TWICE. IT HAPPENS MOSTLY IN TRAFFIC AT LOWER SPEEDS, AND NOT IT IS HAVING PROBLEMS IN HIGHER SPEEDS. I HAVE ALMOST HIT A FEW PEOPLE BECAUSE IT WILL SUDDENLY JERK FORWARD WHEN IT SHIFTS VIOLENTLY. NOTHING FORD OR OTHER MECHANICS HAVE DONE TO FIX IT HAVE HELPED, AND CARMAX JUST LAUGHS AND SENDS ME AWAY WHEN I GO BACK TO THEM. THIS CAR HAS HAD THIS PROBLEM EVERYDAY SINCE I GOT IT.

01/22/2016
Components: UNKNOWN OR OTHER
Incident Date: 01/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6CM******
Summary

RECALL--IT MAY BE POSSIBLE FOR THE PAWL SPRING TAB INSIDE ONE OR MORE OF THE SIDE DOOR LATCHES TO BREAK. THIS CONDITION WILL TYPICALLY PREVENT THE DOOR FROM LATCHING. IN CERTAIN SITUATIONS, WHERE THE DOOR IS ABLE TO BE CLOSED, THE DOOR MAY UNLATCH WHILE DRIVING, INCREASING THE RISK OF INJURY. WE HAD THE RECALL REPAIRS DONE OUR VEHICLE AND WAS CHARGED $22 TOWARD THE RENTAL OF CAR BECAUSE REPAIRS COULD NOT BE DONE IN HALF A DAY. THE RECALL REPAIRS WERE TO BE DONE WITH NO CHARGE TO US BUT BECAUSE THE DEALERSHIP (DICK SMITH FORD, RAYTOWN, MO) DID NOT COVER ALL RENTAL CHARGES WE HAD TO PAY $22 BECAUSE THEY COULDN'T GET REPAIRS DONE WITHIN ONE DAY.

01/21/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 03/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ9CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE AND SHUDDER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER THE FAILURE RECURRED A SECOND TIME. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED. HOWEVER, THE CONTACT STATED THAT THE VEHICLE BEGAN TO EXHIBIT THE SAME FAILURE SHORTLY AFTER THAT REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

01/19/2016
Components: STRUCTURE
Incident Date: 11/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4C17CM******
Summary

EARLY NOV. WHILE THE CAR WAS PARKED, AND WHILE ENTERING THE FRONT RIGHT PASSENGER DOOR THE LATCH STUCK SO THE DOOR WOULD NOT CLOSE. THIS IS THE THIRD TIME THIS HAS HAPPENED. ALL WERE ON DIFFERENT DOORS. THE PREVIOUS TWO TIMES WERE THE DOORS ON THE DRIVERS SIDE. WE IMMEDIATELY TOOK THE CAR TO THE GRAND PRAIRIE FORD FOR REPAIRS. THE SERVICE REP TOLD US THAT THEY WOULD ONLY REPAIR ANY DOORS THAT WERE NON-OPERATIONAL. OUR RESPONSE WAS THAT THIS WAS THE THIRD TIME WE HAD TO PUT THE CAR IN THE SHOP FOR THE SAME REPAIR, AND THE RECALL NOTICE SAID THAT ALL FOUR DOORS WOULD BE REPAIRED. WE WERE THEN TOLD THAT THE DEALERSHIP WOULD HAVE TO ORDER PARTS AND IT SHOULD TAKE ABOUT TWO WEEKS. IT IS NOW TWO AND ONE HALF MONTHS LATER. THE CAR IS STILL IN THE SHOP WAITING ON PARTS TO COME IN. SEVERAL TIMES WE HAVE BEEN GIVEN DATES THE PARTS WOULD ARRIVE ONLY TO BE TOLD A NEW DATE WHEN THIS DOES NOT OCCUR.

01/19/2016
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
Incident Date: 01/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0CM******
Summary

TODAY, 1/19/2016 IS MY 6TH VISIT TO FORD DEALER SERVICE SINCE 2014 AUGUST. MY CAR HAS BEEN TOWED IN TO SERVICE LOCATION WITH CONDITION OF TRANSMISSION SHUDDERS EXCESSIVELY. I WAS NOT ABLE TO DRIVE THE CAR WITH A IN-OPERATING TRANSMISSION. IT IS VERY SAD, I DO NOT FEEL SAFE TO DRIVE THE VEHICLE NO MORE THAN 15 MILES IF I CAN. TRANSMISSION AND CLUTCH HAS BEEN FIXED FOR 3 TIMES. EVERY TIME I HAVE TALKED TO FORD CUSTOMER REP. THEY ARE TELLING ME I SHOULD BE OKAY BECAUSE THEY EXTEND MY TRANSMISSION COVERAGE TO 100.000 MILES. SHOULD I TOSS MY CAR AFTER 100.000 ? I DEFINITELY DO NOT FEEL I CAN MAKE IT TO 100.000 WITHOUT AN INJURY!!! WILL COMPANY WAIT UNTIL SOMEONE GET INJURED FOR A BUYBACK POLICY? WHO IS RESPONSIBLE FOR THE TIME I SPENT ON THE ISSUE?

01/17/2016
Components: POWER TRAIN,ENGINE
Incident Date: 11/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ0CM******
Summary

I'M FILING THIS COMPLAINT AGAINST FORD MOTOR COMPANY CONCERNING MY 2012 FORD FIESTA THE VECHICLE HAS SEVERALS RECALL 0N IT ABOUT THE TRANSMISSION I HAVE PUT THE VECHICLE IN THE SHOP SIX TIMES SINCE I PURCHASE THE VECHICLE IN 2013 THE VECHICLE JERKS/SHUDDER/CLIMB UP HILL SLOW/ROLL BACK ON HILLS/I ALMOST BEEN IN SEVERAL ACCIDENT BECAUSE OF THIS VECHICLE I WAS DRIVING ON THE FREEWAY/STOP ON A HILL VECHICLE ROLL BACK ALMOST BUMP VECHICLE BEHIND ME

01/14/2016
Components: POWER TRAIN
Incident Date: 01/14/2016
Crash: No
Fire: No
Summary

I GOT MY 2012 FORD FIESTA IN SEPTEMBER AND EVERY TIME I AM AT A COMPLETE STOP(SOMETIMES WHEN IM IN THE MIDDLE OF DRIVING IT WILL DO THIS ALSO), WHEN I PUSH ON THE GAS, YOU CAN GEEL THE TRANNY SLIPPING. FORD TRIED TELLING US IT WAS BECAUSE 2012 FORD FIESTAS HAVE A TRANSMISSION LIKE A STICK SHIFT. EVEN IF IT WAS SUPPOSED TO RUN LIKE A STICK SHIFT, IT SHOULDNT BE SLIPPING AS HARD AS IT DOES. MY CAR FEELS LIKE ITS GOING TO DIE EVERYTIME IT DOES THIS. ITS GETTING WORSE AND WORSE.

01/11/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 01/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ0CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE THEN STUTTERED AND HESITATED BEFORE THE TURN WAS MADE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS AFTER COMING TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

01/08/2016
Components: POWER TRAIN
Incident Date: 12/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ1CM******
Summary

THE TRANSMISSION SLIPS, SHUDDERS AND MAKES VERY UNUSUAL NOISES, I'VE HAD THE CLUTCH IN IT REPLACED JUST A FEW MONTHS AGO AND 2 WEEKS AGO IT STARTS THE SAME THING ALL OVER AGAIN ONLY NOW IT'S MAKING A GRINDING NOISE WHEN I START OFF UNTIL I GET OUT OF SECOND GEAR, ON OCCASIONS I COULD BE STOPPED AT A RED LIGHT AND THE CAR WOULD'T EVEN GO, IT'S VERY DIFFICULT DEALING WITH FORD ON THIS MATTER BECAUSE THEY NEED TO KEEP MY CAR AND LEAVE ME WITH NOTHING TO DRIVE, THEY REFUSE A RENTAL CAR. I HAVE TO DRIVE MY CAR MANY MILES WITH MY 7 YEAR OLD SON IN IT AND IT'S NOT SAFE AT ALL.

12/30/2015
Components: STRUCTURE,ENGINE
Incident Date: 06/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2CM******
Summary

SEVERAL RECALLS FOR DIFFERENT PARTS HAVE BEEN ISSUED SINCE THE PURCHASE OF THIS CAR. THE TRANSMISSION DOES NOT ENGAGE ALL THE TIME CAUSING THE CAR TO JERK AND MOVE FORWARD QUICKLY WITHOUT NOTICE AND CAUSE DAMAGE TO THE CAR. GO UP HILLS THE TRANSMISSION HAS CUT OUT BEFORE AND THEN SHOT FORWARD AS PREVIOUSLY DESCRIBED. DOOR LATCHES CAN AND WILL COME OPEN ALLOWING FOR THE DOOR TO OPEN WHILE THE CAR IS IN MOTION. THIS VEHICLE IS NOT SAFE AND NOW I AM STUCK WITH IT. *JS

12/24/2015
Components: POWER TRAIN
Incident Date: 06/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6CM******
Summary

CAR HAS HAD TRANSMISSION PROBLEMS DELAY IN SHIFTS AND JERKY LOUD GRINDING NOISES. HAVE HAD 3 CLUTCH REPAIRES TO SOLVE AND NOW TO MY FORTH. I'VE HAD THREE CLOSE CALLS AS THE CAR FAILED TO ACCELERATE ACTING ALMOST IF THE BRAKE WAS APPLIED WHEN ENTERING TRAFIC. THESE HAVE BEEN SPACED OVER MY OWNERSHIP SINCE 10/2011. THE DEALER AND THE TECH TELLS ME THIS IS A DESIGN DEFECT AND THAT FORD WILL NO LONGER OFFER THIS TRANSMISSION DESIGN. THIS IS A TRULY UNSAFE CAR WHEN THE CLUTCH FAILS. THE CAR WAS PURCHASED NEW AND HAD BEEN REPROGRAMMED 6 TIMES AND NOW WILL HAVE ITS 4TH NEW CLUTCH INSTALLED AND IT ONLY HAS 58,800 MILES.

12/09/2015
Components: POWER TRAIN
Incident Date: 12/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0CM******
Summary

I PURCHASED A 2012 FORD FIESTA NEW FROM A LOCAL DEALERSHIP IN MARCH 2012. I ALWAYS HAD PROBLEMS WITH SHUDDERING AND WAS TOLD THAT THE CAR WAS JUST GOING TO RUN THAT WAY. IN MARCH OF 2015 MY CAR STARTED STALLING AND SHUDDERING IN LOW GEAR WHILE IN MOTION OR WHEN STOPPED. I TOOK IT TO MY LOCAL DEALERSHIP, WAS TOLD THAT IT WAS A MASS AIRFLOW SENSOR PROBLEM AND IT SHOULD BE CORRECTED. BEFORE MAKING IT HOME IT DID THE SAME DAY AND THEN STARTED SHOWING A TRANSMISSION MALFUNCTION SERVICE NOW MESSAGE. I RETURNED TO THE DEALERSHIP, STILL DRIVEABLE JUST WITH AN ERROR MESSAGE. 30 DAYS LATER I CALLED TO CHECK ON MY CAR AND WAS TOLD IT WAS NOT DRIVE-ABLE, THE SPEEDOMETER WAS NOT WORKING, ALL THE CHECK ENGINE LIGHTS WERE ON AND THEY COULD NOT DRIVE IT OFF THE LOT. AFTER FIGHTING TO GET MY CAR FIXED BACK TO ITS ORIGINAL STATE, I PAID MORE MONEY FOR A ABS MODULE THAT THEY STATED WAS WRONG AS WELL AS THE TRANSMISSION CONTROL MODULE. WENT TO PICK UP THE VEHICLE IN SEPTEMBER, CAR WOULD NOT CRANK AND HAD TO BE JUMPED TO LEAVE THE DEALERSHIP. WAS TOLD MY BATTERY WAS DEAD. AFTER DRIVING THE CAR SINCE SEPTEMBER WITH CONTINUED SHUDDERING, I AWOKE THIS MORNING DECEMBER 9, 2015 TO ANOTHER TRANSMISSION MALFUNCTION SERVICE NOW LIGHT AND POOR DRIVING ABILITY. NOT SURE IF TAKING IT TO THE DEALERSHIP IS GOING TO DO ANY GOOD. IF THIS IS A REPEATED PROBLEM, AND THE TRANSMISSION IS GIVING MULTIPLE ISSUES FOR EVERYONE, THIS NEEDS TO BE CORRECTED. THE VALUE OF THE CAR IS NOT EVEN CLOSE TO THE PAY OFF LEFT ON THE VEHICLE, SO I MAY HAVE TO JUST DEAL WITH THE CAR SITTING AND NOT EVEN BEING DRIVE-ABLE.

12/07/2015
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 09/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7CM******
Summary

I BOUGHT THE CAR LESS THAN 5 MONTHS AGO AND HAVE DRIVEN IT 2,580 MILES. THE TRANSMISSION AND CLUTCH ARE DEFECTIVE. IT HAS BEEN TO THE SHOP 3 TIMES, THEY HAVE ALREADY REPROGRAMMED IT, REPLACED THE CLUTCH AND NOW THEY ARE REPLACING THE TRANSMISSION CONTROL MODULE. THE CAR HAS NOT SHIFTED RIGHT FROM THE DAY I BOUGHT IT. IT FEELS LIKE IT IS GOING TO "STALL" WHEN I'M IN REVERSE (IN MOTION), OR WHEN GOING FROM STOP TO GO. I HAVE BEEN BRAKING ON NUMEROUS OCCASIONS, WHEN IT DECIDED TO UPSHIFT, LURCHING THE VEHICLE FORWARD, ONCE INTO A CROSSWALK, ONCE VERY CLOSE TO ANOTHER VEHICLE. THIS IS VERY DANGEROUS. IT NEVER DRIVES THE SAME WAY TWICE. WHEN ENTERING TRAFFIC, IT DOESN'T ALWAYS WANT TO SHIFT PROPERLY, AND HAS LACK OF ACCELERATION OR A DELAY. IT SHAKES, HARD SOMETIMES (IN MOTION AND STATIONARY), IT FEELS LIKE YOU ARE IN A MASSAGE CHAIR. IT MAKES A WEIRD CLICKING NOISE, AT TIMES (IN MOTION.) OTHER TIMES A WEIRD GRINDING NOISE. TODAY IT WOULDN'T GET OUT OF 1ST GEAR (IN MOTION) AND HAD TO BE TOWED BACK TO THE DEALER. I HAD TO CALL OUT OF WORK AND I AM CONCERNED FOR MY SAFETY. CAR BOUGHT 7/72015 - PROBLEMS HAVE BEEN GOING ON UNTIL TODAY - 12/7/2015

12/03/2015
Components: POWER TRAIN
Incident Date: 11/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXCM******
Summary

THE 2012 FORD FIESTA HAS A KNOWN PROBLEM WITH ITS TRANSMISSION. THE DEALER REPLACED THE TRANSMISSION MODULE BUT THE CAR JERKS, STALLS AND SOMETIMES DIES OUT. TALKING TO THE DEALER TODAY, WE FOUND OUT IT IS A PROBLEM WITH THE CLUTCH. THE DEALER STATED FORD IS AWARE OF THE PROBLEM BUT HAS YET TO PROVIDE A "FIX" FOR IT. HOWEVER, IF THE ENGINE MAINTENANCE LIGHT GOES ON, THEN THE PROBLEM WILL BE ADDRESSED. IN THE MEANTIME, WE ARE SUPPOSED TO DRIVE THIS CAR HOPING THE ENGINE MAINTENANCE LIGHT WILL GO ON, POSSIBLY ENDURING THE POSSIBILITY OF HAVING THE CAR STOP COMPLETELY IN AN UNFORTUNATE SITUATION. TO US, THIS POSES A REAL SAFETY PROBLEM. YOU COULD BE ON THE INTERSTATE TRAVELLING AT A HIGH SPEED AND SUDDENLY HAVE THE CAR GLONK OUT, OR EVEN THE CAR COULD SUDDENLY LOSE ALL POWER IN CITY DRIVING LEADING TO AN UNFORTUNATE ACCIDENT. THIS PROBLEM IS SUPPOSED TO BE COVERED UNDER FORD'S TEN YEAR EXTENDED WARRANTY ON THE TRANSMISSION, BUT FORD DOES NOT WANT TO FIX THE PROBLEM UNTIL, AS IN THEIR WORDS, "YOUR PROBLEM WORSENS." I CANNOT BELIEVE THAT THIS SAFETY ISSUED CAN CONTINUE TO BE IGNORED BY FORD MOTOR COMPANY.

11/29/2015
Components: POWER TRAIN
Incident Date: 10/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1CM******
Summary

THE TRANSMISSION ON THE FIESTA SHUTTERS WHICH CAUSES LACK OF ACCELERATION, DELAY OF ACCELERATION OR A SKIPPING OF THE TRANSMISSION. THIS IS A HUGE SAFETY ISSUE BECAUSE YOU MAY PULL OUT IN TRAFFIC AND LOSE THE ABILITY TO ACCELERATE, TRANSMISSION ISSUE CAN ALSO CAUSE LUNGING FROM A STOPPED POSITION WHEN IT ENGAGES UNEXPECTEDLY. VEHICLE HAS BEEN "REPAIRED" SEVERAL TIMES WITH NUMEROUS CLUTCHES, SEALS AND REPROGRAMMING OF CONTROLS. REPAIRS USUALLY ONLY LAST A MAX OF 500 MILES AND AT THIS TIME FORD DOES NOT HAVE A PERMANENT FIX TO THIS ISSUE WHICH I FEEL IS A HUGE SAFETY CONCERN FOR DRIVERS. DEALER SERVICE DEPARTMENT BEGAN REPAIR ATTEMPTS FOR THIS ISSUE ON 10/27/14.

11/27/2015
Components: POWER TRAIN
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1CM******
Summary

IN DECEMBER 2014 I TOOK MY 2012 FORD FIESTA TO THE PACIFICO FORD DEALERSHIP FOR A SHUTTER CLUTCH PROBLEM. THEY "FIXED" THE PROBLEM BUT MY CAR CONTINUES TO JERK, STUTTER, SHAKE WHEN IN FIRST GEAR. THE CAR ALSO MAKES A NOISE. I TOOK THE CAR BACK FOR A SOFTWARE UPDATE IN OCTOBER 2015 BUT THE PROBLEMS CONTINUED. MY HUSBAND AND I WERE TOLD THAT THERE IS NOTHING THE DEALERSHIP CAN DO BECAUSE IT IS JUST HOW THE TRANSMISSION IS MADE. I WAS TOLD THAT IT WOULD NOT CAUSE A PROBLEM. I EXPLAINED THAT WHEN SITTING IN TRAFFIC IT FEELS LIKE MY CAR IS GOING TO STALL; IT ALSO JERKS. THE DEALERSHIP ACKNOWLEDGED THIS, ALONG WITH THE NOISE AND AGAIN TOLD ME THERE WAS NOTHING THAT CAN BE DONE AND THAT THEY WERE CHANGING THE TRANSMISSION IN NEWER MODELS. I HAVE CONCERNS WITH THE TRANSMISSION, ESPECIALLY SINCE I TRAVEL ON THE HIGHWAY EVERYDAY TO AND FROM WORK AND AM CONCERNED THAT THE DELAY IN SHIFTING WILL CAUSE AN ACCIDENT. I AM ALSO CONCERNED THAT THE PACIFICO FORD DEALERSHIP ACKNOWLEDGED THE PROBLEM AND IS DOING NOTHING TO HELP. MY WARRANTY IT GOING TO EXPIRE AND MY THOUGHTS ARE THAT IS WHEN FORD WILL BE ABLE TO ADDRESS THE PROBLEM SINCE THEY WILL NOT BE PAYING FOR IT; I WILL.

11/24/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 11/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9CM******
Summary

HAVE HAD MANY INSTANCES OF JERKING AND GRINDING WHILE THE VEHICLE SHIFTED GEARS. HOWEVER NOW VEHICLE STRUGGLES TO ACCELERATE WHEN UNDER LOAD, ENGINE REVS BUT VEHICLE DOES NOT ACCELERATE. THIS OCCURS NOTABLY WHEN GOING FROM 10-20MPH AND TRYING TO ACCELERATE, AS WHEN TRYING TO MERGE ONTO A HIGHWAY FROM A RAMP. OWNED MANUAL CARS THAT REQUIRED CLUTCH REPLACEMENT, SENSATION IS SIMILAR. VEHICLE HAS 26K MILES, HAS HAD TWO CLUTCHES AND THREE COMPUTER UPDATES. TOLD BY DEALERSHIP THAT VEHICLE IS SAFE TO DRIVE WHILE THEY WAIT FOR PARTS, I DISAGREE.

11/23/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ1CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE HOOD LATCH AJAR LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY PERFORMED THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE DEALER STATED THAT THE HOOD WOULD NOT BE COVERED UNDER THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.

11/16/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ6CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

11/15/2015
Components: POWER TRAIN
Incident Date: 10/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6CM******
Summary

OUR 2012 FIESTA WITH 30K MILES HAS HAD CONSTANT PROBLEMS WITH THE AUTOMATIC TRANSMISSION. IT HAS UNEVEN AND ERRATIC SHIFTS, PRONOUNCED SHUDDERING, GRINDING AND RATTLING. SLOW PROGRESSIVE STARTS FROM A STOP USUALLY RESULT IN SHUDDERING, IT'S ACTUALLY SMOOTHER TO MASH THE ACCELERATOR TO THE FLOOR. PULLING UP OUR STEEP DRIVEWAY AND INTO THE GARAGE IS TRICKY, ALSO RESULTS IN SHUDDERING AND LURCHING. THE BEHAVIOR OF THE TRANSMISSION IS UNPREDICTABLE TO THE POINT THAT I CONSIDER IT TO BE AN UNSAFE DISTRACTION. THE DEALER, AND FORD, HAVE ISSUED SERVICE BULLETINS AND A RECALL OF SORTS. IT HAS BEEN BACK TO THE DEALER THREE TIMES BUT APPARENTLY THE ONLY FIX IS REPROGRAMMING WHICH ISN'T WORKING. FROM CONVERSATIONS WITH THE FORD TECHNICIAN AND FROM WHAT I'VE SEEN ONLINE I GET THE IMPRESSION THAT IT'S COMMON KNOWLEDGE THAT THESE TRANSMISSIONS DON'T WORK AND ARE POTENTIALLY UNSAFE.

11/15/2015
Components: POWER TRAIN,ENGINE
Incident Date: 11/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4CM******
Summary

I'VE ALREADY REPORTED ON THIS SITE BEFORE REGARDING MY 2012 FORD FIESTA WITH CLUTCH FAILURE (IN DECEMBER 2013 AT JUST OVER 32,000 MILES). RECENTLY MY CAR WAS ACTING SLUGGISH AND I MADE AN APPOINTMENT A FEW WEEKS FROM WHEN I CALLED (WHEN AN APPOINTMENT WAS AVAILABLE). THEN ONE MORNING WHILE TRYING TO START MY CAR IT DIED AND REFUSED TO START. I HAD IT TOWED TO FORD, AND IT HAD A TRANSMISSIONAL CONTROL MODULE (TCM) FAILURE WHICH I GUESS CAUSED MY TRANSMISSION TO FAIL/ENGINE NOT TO START. THIS WAS AT 48,000 MILES. THEY FIXED IT AND RETURNED THE CAR TO ME ON 11/7 BUT THE CLUTCH STILL DOESN'T FEEL RIGHT. MY CAR SHUDDERS, SHAKES, AND HAS TROUBLE KICKING INTO GEAR WHICH MAKES IT FEEL DANGEROUS TO DRIVE ESPECIALLY IN CITY TRAFFIC OR IN THE HILLY AREAS OF COLORADO. I JUST HAD THE CLUTCH REPLACED AT JUST OVER 32,000 MILES AND NOW AT 48,000 MILES IT'S GIVING OUT AGAIN!? IT'S CRAZY AND IT WAS JUST AT FORD. I'M ABOUT TO TAKE NEGATIVE EQUITY ON MY CAR AND GET A SAFER CAR FOR MY COMMUTE AND FOR WINTER. I FEEL BAD FOR WHO BUYS IT NEXT BUT I NEED A CAR THAT IS SAFE TO DRIVE. I'VE BEEN HOLDING OUT HOPING FOR NHSTA AND FORD TO DO THE RIGHT THING AND RECALL THE CARS/BUY THEM BACK SINCE FORD STILL DOES NOT HAVE A PERMANENT FIX FOR THESE ISSUES (3-4 YEARS LATER AND THEY STILL MANUFACTURE THE CARS THE SAME WAY SO LATER MODELS HAVE ISSUES TOO!). I'M SHOCKED THAT NOTHING HAS BEEN DONE. AFTER MY LAST SCARE AND FEARING THAT I WON'T BE ABLE TO GET A GOOD TRADE IN VALUE ON MY CAR FOR A NEW ONE IF I WAIT I THINK I'M DONE. MY NEXT CAR DEFINITELY WON'T BE A FORD

11/13/2015
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 11/11/2015
Crash: No
Fire: No
Summary

THE FORD FIESTA WE HAVE HAS HAD TRANSMISSION ISSUES FOR A WHILE. WE HAVE TAKEN IT IN 4 TIMES, TWICE THEY CLAIMED THEY REPROGRAMMED THE COMPUTER AND REPLACED THE CLUTCH. WE HAVE CONTINUED TO NOTICE THE VEHICLE JERKING OR PULSATING WHEN ACCELERATING AND BRAKING. FORD HAS YET TO RESPOND TO US WITH A RESOLUTION DESPITE MULTIPLE ATTEMPTS TO HAVE THEM ADDRESS THE ISSUE. OUR SAFETY CONCERN IS THAT THE TRANSMISSION WILL EVENTUALLY FAIL AND PUT OUR SAFETY IN JEOPARDY.

11/11/2015
Components: POWER TRAIN
Incident Date: 08/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8CM******
Summary

YES TRANSMISSION SKIPPING ON TAKE OFF HAS UNDER 100000MILE HAD A 2011 DID SAME THING BUT THAT LOCK UP SO DEALER LET ME TRADE IT IN I DON'T WANT SAME THING TO HAPPEN SOMETHING HAS TO BE DONE FORD NEED TO FIX. IDON'T SEE WHY ITS IS NOT A RECALL I HEAR SAME THING FROM PEOPLE WHO OWN OTHER FORD LIKE MY .I DEALER THEY SAID NOTHING CAN BE DONE I SAY [XXX]! SO PLEASE HELP!!!!!!!!!!!!. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/11/2015
Components: POWER TRAIN
Incident Date: 11/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8CM******
Summary

YES DID A LETTER EARLY TO DAY NUMBER 10789799 SO WHAT HAPPEN NEXT GO GET IN CAR TO GO TO MY OTHER FULL TIME JOB CAR COME OUT PARK TRANSMISSION NOT WORKING 2 FIESTA IN LESS THAN A YEAR WITH SAME THING COME ON NOW REALLY. SO I GO TO DEALER OF COURSE OUT WARRANTY BY 15000 THOUSAND MILE REALLY NOTHING CAN BY ABOUT THIS SERVICE DEPT. LOOK AT IN WEEK OR LONGER THAN IF IS TRANSMISSION PARTS ON BACK ORDER REALLY SO I'M LEFT OUT IN THE COLD THIS IS NOT RIGHT YOU THINK I"M MAD YOU [XXX] RIGHT. AGAIN PLEASE HELP MAKE THIS RIGHT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/08/2015
Components: UNKNOWN OR OTHER
Incident Date: 11/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ3CM******
Summary

THE REAR DOOR LACTHES OF MY CAR HAVE FAILED, REAR PASS. ABOUT A YEAR AGO AND REAR DRIVER TODAY, 11/8/2015. AFTER OPENING THE DOOR, THE LATCH FAILS TO ENGAGE AND HOLD ON TO THE LITTLE METAL BAR MOUNTED ON THE BODY WHEN CLOSING. TO KEEP THE DOOR SHUT I HAVE TO TAPE IT UNTIL I CAN GET THE LATCH REPLACED. THE CAR WAS STATIONARY.

11/07/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 11/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXCM******
Summary

2012 FORD FIESTA FAILS TO TURN ON AT RANDOM TIMES. LIGHTS FROM THE CONTROL PANEL TO THE HEADLIGHTS CONTINUALLY BLINK AND TURN OFF WHILE DRIVING. THIS EVENING WHILE DRIVING DOWN A BUSY HIGHWAY, I MADE A RIGHT TURN AND THE TRANSMISSION LOCKED UP AND I COULD NOT ACCELERATE OR MOVE THE CAR TO SAFETY UNTIL TURNING THE CAR ON AND OFF AGAIN. ALSO, A FEW DAYS AFTER I BOUGHT THE CAR, THE BACK RIGHT DOOR OPENED WHILE I WAS DRIVING WITH MY 10 YR OLD SON IN THE BACKSEAT. FORD DEALERSHIP FIXED THE DOOR ISSUE BUT THE POWER AND TRANSMISSION ISSUES ARE STILL GOING ON AFTER FORD CHECKED THE CAR AND STATED IT WAS FINE IN MY SERVICE PAPERWORK. THE CAR IS CLEARLY NOT FINE.

11/03/2015
Components: POWER TRAIN
Incident Date: 10/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2CM******
Summary

THIS VEHICLE HAS HAD MULTIPLE TRANSMISSION PROBLEMS SINCE I FIRST PURCHASED IT. IT NOW HAS 42,000 MILES ON IT. AFTER RECALL #15B22 SERVICE WAS PERFORMED ON 9/4/15 THE PROBLEM HAS GOTTEN MUCH WORSE. WHEN YOU ARE AT A STOP AND THEN START TO PULL OUT INTO AN INTERSECTION THE CAR HESITATES TO THE POINT OF ALMOST STOPPING THEN IT LURCHES FORWARD FOLLOWED BY SEVERE SHUTTERING. IT SEEMS TO GET PROGRESSIVELY WORSE THE LONGER THE CAR IS DRIVEN AND GIVEN A CHANCE TO WARM UP. THERE ARE ALSO A WIDE RANGE OF MINOR SHIFTING PROBLEMS AT VARIOUS SPEEDS AND CONDITIONS WITH LOSS OF POWER DURING THOSE TIMES. I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP BUT THEY TELL ME THAT IF THEY CANNOT GET THE CAR TO MAKE THE SAME PROBLEM THEY CANNOT FIX IT. AFTER LEAVING THE DEALERSHIP THE CAR STILL HAS THE SAME PROBLEM. I HAVE HAD PROBLEMS OFF AN ON AND HAVE WENT THROUGH SEVERAL FORD UPDATES AND FIXES FOR THIS, BUT NONE SEEM TO HELP. IT IS TO THE POINT NOW THAT I FEEL UNSAFE DRIVING THIS CAR.

11/03/2015
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 11/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ1CM******
Summary

I WAS DRIVING MY 2012 FORD FIESTA ON SUNDAY, NOVEMBER 1ST, 2015 WHEN THE REAR PASSENGER DOOR FLEW OPEN!!!! I FEAR FOR MY SAFETY IN THIS VEHICLE!!!! THIS IS YET ANOTHER MANUFACTURE'S DEFECT ON THIS DANGEROUS CAR!!!! WHAT IF I HAD MY PET IN THE CAR??? OR A CHILD??? I CAN NOT BELIEVE YOU HAVE NOT MADE FORD RECALL THIS CAR!!! IN ADDITION TO MY LATEST EPISODE I HAVE ALSO HAD MY TRANSMISSION'S COMPUTER TMC UPDATED 3 TIMES AND THE ENTIRE TRANSMISSION REPLACED!!! AND MY CAR DRIVES WORSE. IT JERKS, ALMOST DIES AT TAKE OFF, SPUTTERS AND HESITATES AND THEN SUDDENLY JOLTS FORWARD!! IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED IN THIS CAR! HOW CAN YOU CONTINUE TO ALLOW FORD CORPORATION TO ABUSE IT'S CONSUMERS IN THIS MANNER! I THOUGHT THIS AGENCY WAS THE GOVERNING AGENT OVER THESE TYPES OF ISSUES! I WILL BE SURE TO DOCUMENT ALL OF MY PROBLEMS WITH THIS CAR IN THE EVENT THAT SOMETHING HORRIBLE SHOULD HAPPEN TO ME WHILE DRIVING THIS CAR! WE AS AMERICAN CONSUMERS NEED YOUR HELP! I CALLED FORD HEADQUARTERS AND SPOKE TO A CUSTOMER RELATIONS AGENT NAMED LE ROY TODAY, NOVEMBER 3RD, 2015 AND WAS TOLD THAT FORD WILL ONLY AUTHORIZE 1 DAY CAR RENTAL TO REPAIR ANY TRANSMISSION PROBLEMS! I KNOW OF NO DEALERSHIP THAT CAN PERFORM THE REPAIRS IN 1 DAY! HOW IN THE WORLD CAN THIS REPAIR BE DONE IN 1 DAY? IT TOOK 3 WEEKS IN NOVEMBER 2014 WHEN THEY REPLACE THE ENTIRE TRANSMISSION. I WAS TOLD I COULD PAY FOR ANY REMAINING DAYS RENTAL IF I WANTED MY CAR REPAIRED! THE TRANSMISSION IS FAULTY, DANGEROUS AND I SHOULD HAVE TO PAY ANY RENTAL DAYS IT TAKES TO REPAIR THIS CAR? THIS IS A MANUFACTURER DEFECT AND SHOULD BE REPAIRED AT NO COST TO ANY CUSTOMERS! I HOPE YOU START TAKING THIS MATTER SERIOUSLY. AS AN AMERICAN I TRY TO BUY ONLY AMERICAN MADE PRODUCTS AND THIS IS HOW A BIG CORPORATION IS ALLOWED TO TREAT IT'S CUSTOMERS IS AN ABSOLUTE DISGRACE!!!!! RECALL THIS CAR..PLEASE BEFORE SOMEONE DIES!!!

11/02/2015
Components: AIR BAGS
Incident Date: 10/16/2015
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNED A 2012 FORD FIESTA. WHILE DRIVING AT APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 23,000. THE VIN WAS UNAVAILABLE.

10/25/2015
Components: POWER TRAIN,EXTERIOR LIGHTING
Incident Date: 10/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1CM******
Summary

ALTHOUGH THE TRANSMISSION WAS UPDATED PER THE RECALL IT PUTTS OR HESITATES/STALLS WITH THE SLIGHTEST INCLINE AND WORSE ON A REAL HILL. I CAN'T PULL OUT INTO TRAFFIC QUICKNOW BECAUSE IT WOULD CAUSE AN ACCIDENT AND IT SHOULDN'T BE THAT WAY. I TOOK IT TO FORD OF ESCONDIDO AND WAS TOLD THAT SOME PUTTING IS NORMAL BUT I KNOW THIS IS NOT RIGHT. IT IS AN ONGOING ISSUE. HAS BEEN SINCE LIKE 3 WEEKS AFTER I BOUGHT IT.

10/21/2015
Components: POWER TRAIN
Incident Date: 10/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ2CM******
Summary

I HAVE HAD CONSISTENT PROBLEMS WITH THE DUAL AUTOMATED CLUTCH TRANSMISSION(POWERSHIFT) IN THIS VEHICLE...SOME OF THE SYMPTOMS INCLUDE SHUDDERING, HESITATION, GEAR CLANGING, GRINDING, AND BUCKING OF THE VEHICLE (WHICH I BELIEVE ARE DIRECTLY RELATED THE CAR'S TRANSMISSION). THESE SYMPTOMS HAVE AT TIMES DANGEROUSLY IMPACTED MY ABILITY TO CONTROL THE VEHICLE DURING NORMAL DRIVING CONDITIONS. I HAVE MADE SEVERAL ATTEMPTS WITH THE DEALERSHIP AND CAR MANUFACTURER TO GET THESE ISSUES RESOLVED, AND THEIR ATTEMPTS HAVE BEEN DISAPPOINTING AND INEFFECTIVE THUS FAR. I AM CURRENTLY INVOLVED IN THE THIRD ATTEMPT TO GET THESE ISSUES RESOLVED WITH THE DEALERSHIP...THIS IS ALSO THE SECOND ATTEMPT OF THE DEALERSHIP TO CORRECT THE PROBLEMS BY REPLACING SEVERAL FAILING COMPONENTS IN TRANSMISSION. I DON'T FEEL CONFIDENT THAT THESE ISSUES CAN BE RESOLVED. I FEEL UNSAFE DRIVING THIS VEHICLE. THE ABOVE MENTIONED SYMPTOMS OCCUR INTERMITTENTLY WHILE THE CAR IS IN MOTION AND IN STOP AND GO TRAFFIC.

10/19/2015
Components: POWER TRAIN
Incident Date: 10/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ3CM******
Summary

TRANSMISSION IS NOT SHIFTING RIGHT. HAD IT TO THE DEALERSHIP ON 3 SEPARATE OCCASIONS. STALLS OUT WHEN SHIFTING, LOSING POWER WHILE ACCELERATING, OFTEN PAUSING BEFORE FINALLY SHIFTING. TRANSMISSION SHIFTS WHEN IT DOESN'T NEED TOO. USUALLY IN MOTION IS WHEN ALL OF THE ABOVE TAKES PLACE. GRINDING NOISE AND SHUDDER. CLEARLY IT IS THE FAULTY TRANSMISSION.

10/14/2015
Components: POWER TRAIN
Incident Date: 10/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ0CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE CLUTCH SHIFTER FAILED TO SHIFT IN OR OUT OF ANY GEAR. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

10/12/2015
Components: AIR BAGS,STRUCTURE
Incident Date: 10/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ1CM******
Summary

MY CAR DOOR OPENED WHILE I WAS DRIVING IN A PARKING LOT. I CANNOT CLOSE OR LOCK THIS DOOR.

10/07/2015
Components: POWER TRAIN
Incident Date: 10/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT 40 MPH, THE CONTACT NOTICED A LOUD GRINDING AND KNOCKING SOUND. THE CONTACT STATED THAT THE VEHICLE ALSO JERKED INTO GEAR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED A CLUTCH OR TRANSMISSION. THE VEHICLE WAS NOT REPAIRED, HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

10/06/2015
Components: POWER TRAIN
Incident Date: 09/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ2CM******
Summary

THE TRANSMISSION OF THE VEHICLE IS SLUGGISH GOING INTO HIGHER GEARS, ALSO HAS A SHUTTER IN LOWER GEARS AND FEELS LIKE IT MAY STALL GOING UP HILLS ALSO SOMETIME IT JUMPS FORWARD WHEN YOU LIGHTLY TOUCH THE GAS. THIS IS A DEFINATE SAFETY PROBLEM AS YOU CANNOT CONTROL YOUR VEHICLE. WE HAVE JUST BOUGHT THIS VEHICLE AND ARE VERY UNHAPPY WITH THE PERFORMANCE.

10/06/2015
Components: POWER TRAIN
Incident Date: 05/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ5CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED AND THE TRANSMISSION WAS ABNORMALLY NOISY. THE VEHICLE WAS TAKEN FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE PCM, THE CLUTCH, AND THE SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE REPAIR FAILED TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,370.

10/06/2015
Components: POWER TRAIN
Incident Date: 08/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ8CM******
Summary

PURCHASED USED WITH LOW MILEAGE. RECENTLY HAD DEFECTIVE CLUTCH PLATES REPLACED PER FORD RECALL TO SOLVE SHUDDER PROBLEMS. DEALER ALSO PER RECALL APPLIED A SOFTWARE UPDATE TO THE TRANSMISSION. NOW THE CAR WILL LOOSE POWER TO THE TRANSMISSION WITHOUT WARNING. CHECK ENGINE LIGHT CAME ON - MULTIPLE ATTEMPTS TO START CAR. BACK TO DEALER TWO MORE TIMES FOR SOFTWARE UPDATE. STILL LOOSING POWER (OUT OF GEAR, NO POWER) TO MOVE CAR FORWARD. VERY SCARY. TAKING CAR BACK AGAIN FOR POSSIBLE TCM REPLACEMENT. ALL OF THIS OCCURRING OVER A THREE MONTH PERIOD. FEEL VERY UNSAFE WITH THIS CAR - WITHOUT IT I AM UNABLE TO CONDUCT MY WORK WITH MY CLIENTS. PLEASE HELP AS I CAN'T AFFORD TO KEEP GOING BACK TO THE DEALER TO TRY TO RESOLVE.

09/25/2015
Components: POWER TRAIN
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4CM******
Summary

MULTIPLE CLUTCH FAILURES. FIRST ONE STARTED FAILING AROUND 50,000 AND REPLACED AT 70,000. REPLACED SECOND CLUTCH AT 100,000. THIS THIRD CLUTCH IS NOW FAILING AT 130,000. I SEE FROM READING MANY OTHER SIMILAR COMPLAINTS ON THIS SITE THAT IT IS A SYSTEMIC PROBLEM. I HAVE EXPERIENCED THE SAME CHRONIC SYMPTOMS OF ERRATIC ACCELERATION AND SHUDDERING IN FIRST, SECOND AND THIRD GEAR. I HAVE HAD MANY NEAR ACCIDENTS DUE TO THIS PROBLEM. TO ME THIS IS CLEARLY A DEFECTIVE PART AND NEEDS TO BE RECALLED.

09/24/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4TJ1CM******
Summary

ON WARMER DAYS, WITH THE A/C ON, VEHICLE INTERMITTENTLY STALLS COMING TO A STOP. IT STALLS ABOUT EVERY 25-50 STOPS.

09/21/2015
Components: UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITY,ENGINE
Incident Date: 07/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1CM******
Summary

THIS VEHICLE HAS HAD CONSISTENT TRANSMISSION SHUDDER AND ENGINE RATTLE UPON ACCELERATION WHICH AFFECTS THE THE INITIAL ACCELERATION OF THE CAR. THE SPORADIC DELAY IN INITIAL ACCELERATION HAS BEEN AN ONGOING SAFETY CONCERN. MOST RECENTLY THE VEHICLE ALMOST STALLED COMPLETELY AFTER BEGINNING TO ACCELERATE INTO A MERGE. THERE WAS A FEW SECOND DELAY IN ANY MOVEMENT OR POWER TO THE CAR. LUCKILY THERE WAS NO ONE COMING AT THE TIME OR THIS VEHICLE MALFUNCTION WOULD HAVE CAUSED A SERIOUS ACCIDENT. MY CAR HAS BEEN IN TO A FORD SERVICE CENTER 5 TIMES FOR THIS COMPLAINT AND IT IS STILL NOT RESOLVED. I AM ALSO CONCERNED THAT FORD KNOWINGLY REPLACED THE CLUTCH AND SEALS IN MY CAR WITH MALFUNCTIONING PARTS. APPARENTLY NEWLY ENGINEERED PARTS WERE PRODUCED AS A PATCH FOR THIS ISSUE. EITHER THE OLD PARTS WERE USED TO FIX MY CAR, WHICH WOULD BE QUITE AN EGREGIOUS SAFETY ISSUE, OR THE NEWLY ENGINEERED PARTS ARE STILL MALFUNCTIONING. EITHER WAY I DO NOT FEEL THAT MY FORD FIESTA IS SAFE TO BE ON THE ROAD AND FORD HAS NOT ADEQUATELY ADDRESS THIS ISSUE TO RESOLVE THE MATTER.

09/12/2015
Components: POWER TRAIN,ENGINE
Incident Date: 10/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ1CM******
Summary

MY VEHICLE WAS HAVING TROUBLE CHANGING GEARS AND FELT AS THOUGH IT WAS GOING TO DIE AT THE INTERSECTIONS. I TOOK MY VEHICLE TO THE DEALERSHIP WHERE THEY PERFORMED A "REPROGRAM PCM AND TCM". WITHIN A MONTH OF THIS REPAIR, MY VEHICLE WAS EXHIBITING THE SAME ISSUE! I TOOK IT TO A DEALERSHIP IN PHOENIX, AZ AND IT TOOK ALMOST 5 WEEKS TO GET THE NEW TRANSMISSION DELIVERED TO THE DEALERSHIP DUE TO THE PART BEING OUT OF STOCK WITH THE NUMEROUS REQUESTS FOR NEW TRANSMISSION ON THIS YEAR VEHICLE. I HAD TO FIGHT WITH THE DEALERSHIP TO KEEP THE RENTAL CAR I WAS PROVIDED WITH. THEY CONTINUALLY CALLED ME REQUESTING I BRING THE RENTAL CAR BACK ALTHOUGH MY VEHICLE WAS NOT YET REPAIRED. I HAVE BEEN HAVING CONTINUING PROBLEMS WITH MY CAR AND TOOK IT IN TO THE DEALERSHIP TODAY FOR YET ANOTHER RECALL ON MY TRANSMISSION AND WAS TOLD IT WOULD TAKE APPROXIMATELY 3 DAYS TO PERFORM AND THAT FORD WILL NOT PROVIDE ME WITH A RENTAL VEHICLE WHILE MY REPAIRS ARE BEING PERFORMED. HOW CAN A COMPANY SELL A CAR TO CONSUMERS WITH A KNOWINGLY DEFECTIVE TRANSMISSION AND NOT BE ACCOUNTABLE TO THE PEOPLE THAT PURCHASED THIS VEHICLE IN GOOD FAITH? I CAN NOT BELIEVE THAT THE SAFETY COMMISSION IS NOT HOLDING FORD ACCOUNTABLE AND MAKING THEM REIMBURSE AND RECTIFY THIS SAFETY HAZARD. I HAVE MADE MY ENTIRE FAMILY AWARE IN WRITING, SHOULD SOMETHING HAPPEN TO ME IN THIS VEHICLE, THEY ARE TO PROCEED WITH A LAW SUIT! HOW MANY PEOPLE NEED TO BE INJURED BEFORE THIS VEHICLE IS RECALLED??????

08/31/2015
Components: POWER TRAIN
Incident Date: 07/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ9CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE VIBRATED AND JERKED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHO DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED AND THE COMPUTER NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED . HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

08/31/2015
Components: POWER TRAIN
Incident Date: 01/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ7CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION FAILED TO SHIFT GEARS PROPERLY AND JERKED. THE FAILURE REOCCURRED WHEN DRIVING ON SEVERAL OCCASIONS. THE VEHICLE WAS REPAIRED UNDER THE MANUFACTURER SPECIAL CUSTOMER SATISFACTION PROGRAM PERTAINING TO THE REPLACEMENT OF THE TRANSMISSION SHIFTER. AFTER THE REMEDY WAS PERFORMED, THE FAILURE RECURRED TWICE. THE RECALL REMEDY WAS INSUFFICIENT AND FAILED TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300.

08/26/2015
Components: UNKNOWN OR OTHER
Incident Date: 04/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8CM******
Summary

IT HAPPENS INTERMITTENTLY BUT MORE FREQUENTLY AS TIME GOES BY. I WILL BE AT A STOP LIGHT/SIGN AND THE RPM'S WILL GO AS HIGH AS 3500; I TURN ON THE AIR CONDITIONER OR HEATER AND IT COMES DOWN; AND THEN STALLS. IT SPUTTERS AND SURGES AND THEN THE POWER WILL ALL BUT GO OFF AND I GET THE WARNING: ENGINE FAILURE: SEE YOUR DEALER IMMEDIATELY. THIS HAS NOW HAPPENED AT LEAST 4 TIMES. TWICE, I HAVE BEEN ON THE HIGHWAY AND WILL TOTALLY BE UNABLE TO GO OVER 10 MILES AN HOUR; IF I SHUT IT OFF FOR 5 MINUTES WHEN IT COMES BACK ON IT IS USUALLY OK. I READ THAT FORD AGREED TO FIX 1,600,000 CARS THAT "LIMP HOME". I NEVER RECEIVED A NOTICE ON MINE AND I HAVE READ THERE WERE 59,807 WARRANTY CLAIMS RELATED TO ETB REPLACEMENTS. A SO-CALLED "CUSTOMER SATISFACTION PROGRAM EXTENDED THE ETB WARRANTY COVERAGE FOR UP TO 10 YEARS. WHEN I TOOK MY IN THEY SAID IT WAS NOT COVERED UNDER WARRANTY. IT IS DANGEROUS TO DRIVE AS THE CONSTANT STALLING IN TRAFFIC ETC.

08/19/2015
Components: UNKNOWN OR OTHER
Incident Date: 08/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F76EU******
Summary

CLOSED THE REAR PASSENGER DOOR AND IT WOULDN'T SHUT AT ALL. THERE IS NO WAY TO SECURE THE VEHICLE. CAN'T BE DROVE BECAUSE IT WON'T STAY SHUT. PRESENTLY AT VALLEY FORD AND FORD SAID WE NEED TO WAIT FOR A LETTER WHEN PARTS ARE AVAILABLE. PRESENTLY HAVING TO PAY OUT OF OUR POCKET $48.00 A DAY FOR A RENTAL BECAUSE OUR SON IS AT COLLEGE IN PORTSMOUTH AND NEEDS HIS CAR. FORD HASN'T GIVEN US A DATE OF WHEN PARTS WILL BE AVAILABLE TO REPAIR VEHICLE. THEY SAID THEY MIGHT BE ABLE TO REIMBURSE US.

08/17/2015
Components: POWER TRAIN
Incident Date: 02/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STARTED TO MAKE A SHUTTER MOTION AND FAILED TO ACCELERATE. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT COMPUTER MODULE NEEDED TO BE CALIBRATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

08/14/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ8CM******
Summary

AROUND MAY 1, MY FRONT PASSENGER-SIDE DOOR FLEW OPEN WHILE I WAS DRIVING TO WORK. A FEW MINUTES OF INTERNET RESEARCH IDENTIFIED THAT THIS WAS LIKELY DUE TO A RECALL THAT HAD BEEN RECENTLY INITIATED BY FORD (DOOR LATCH REPLACEMENT - NHTSA RECALL NUMBER: 15V246 - FORD RECALL NUMBER: 15S16) (THIS FAILURE CONFIRMED LATER BY THE SHOP). I HAD MY VEHICLE TOWED TO THE NEAREST DEALERSHIP AND MANAGED TO WORK WITH FORD TO SECURE A RENTAL CAR FOR ME UNTIL THE TIME THAT THIS RECALL REPAIR HAD BEEN COMPLETED. SPECIFICALLY, "TO HAVE ALL FOUR DOOR LATCHES REPLACED WITH A MORE ROBUST SERVICE PART." NOW THAT WAS OVER THREE MONTHS AGO. I AM STILL IN THE RENTAL CAR, YET THE RECALL STATUS IS STILL "12 - RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE." FURTHERMORE, I HAVE NOT RECEIVED ANY PAPERWORK ABOUT THIS RECALL OR INSTRUCTIONS FOR REMEDY. AND FINALLY, I AM CONCERNED BECAUSE "THE ENDING DATE FOR REIMBURSEMENT ELIGIBILITY IS DECEMBER 1, 2015." IS THERE ANY WAY I CAN GET MORE INFORMATION ABOUT THIS RECALL? IN PHONE CALLS, FORD HAS NOT HAD MUCH INFORMATION ABOUT THE STATUS OF THIS RECALL. CAN THE NHTSA DO ANYTHING TO MAKE THEM MOVE FASTER?

08/13/2015
Components: UNKNOWN OR OTHER
Incident Date: 09/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ4CM******
Summary

AS I WAS DRIVING ON THE HIGHWAY MY CAR STALLED ON FULL SPEED OF 65MPH. IT WAS ANOT ISSUE WITH THE ACTUAL BEING ON. THEN AGAIN ON 7/25/2015 SAME THING. CAR STALLED ON FREEWAY I HAD TO EXIT OUT VERY CAUTIOUSLY OUT OF THE FREEWAY. THEN A WEEK LATER 8/1/2015 SAME THING CAR STALLED RIGHT WHEN I WAS TAKING OFF FROM A RED LIGHT.

08/12/2015
Components: POWER TRAIN,STRUCTURE
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ5CM******
Summary

MY DOOR WILL NOT SHUT AND IS CURRENTLY DUCT TAPED SHUT. I DON'T FEEL SAFE DRIVING MY CAR BECAUSE FORD SAYS THAT MY DOORS MAY OPEN WHILE YOU ARE DRIVING. THERE IS A NOTICE OF A RECALL OUT BUT, I CAN'T GET MY DOOR FIXED BECAUSE FORD DOESN'T HAVE THE PARTS. HOWEVER, I WAS STILL NEVER OFFERED A RENTAL OR ANY OTHER FORM OF HELP ON THIS MATTER FROM FORD. I SPOKE TO THEM ON THE PHONE AND EMAILED THEM AND MY CAR IS AT THEIR SERVICE CENTER RIGHT NOW AND I HAVE NOT BEEN OFFERED A SOLUTION. ALSO, I HAVE ISSUES WITH MY TRANSMISSION. I DRIVE A MANUAL AND WHEN I GO TO BACK OUT OF A PARKING SPOT, ETC. IT WILL OFTEN GRIND. I HAVE TO TRY SEVERAL TIMES TO GET IT INTO EITHER FIRST GEAR AND REVERSE. LAST OCTOBER (2014), THERE WAS A SERVICE BULLETIN SO FORD REBUILT MY TRANSMISSION. THIS DID NOT RESOLVE THE ISSUES THOUGH SO IN MAY OF 2015 I FINALLY EMAILED FORD BUT I NEVER GOT A RESPONSE. NOW, WITH MY DOOR NOT SHUTTING I THOUGHT IT WAS THE PERFECT TIME TO TAKE CARE OF ALL OF THESE ISSUES. MY CAR IS AT THE SERVICE CENTER NOW, BUT FORD HAS SAID THEY DON'T SEE AN ISSUE WITH THE TRANSMISSION. IT DOESN'T GRIND EVERY TIME I PUT IT INTO FIRST BUT IT HAPPENS AT LEAST ONCE A WEEK AND WHEN I AM AT A STOP LIGHT IT CAN BE DIFFICULT TO GET IT INTO FIRST GEAR. THIS MAKES ME REALLY NERVOUS TO TURN LEFT IN FRONT OF ON COMING TRAFFIC.

08/12/2015
Components: SERVICE BRAKES
Incident Date: 10/20/2014
Crash: Yes
Fire: No
Summary

I WAS DRIVING APPROXIMATLY 45 MPH ON ST RT 28 IN MILFORD OHIO AND MY DOOR WAS LOCKED AND THE DOOR AJAR LIGHT FAILED TO INDICATE ANY FAILURE IN SECURING THE DOOR APROPIATLY, WELL AS I BEGAN BRAKING TO REDUCE SPEED MY DOOR FLEW OPEN AND I REACHED OUT TO SHUT IT AS I WAS APPLIEING PRESSURE TO THE BRAKE AND THEY COMPLETELY FAILED CAUSING ME TO REAR END THE VEHICLE IN MY FRONT, UPOUN IMPACT THE AIR BAG ON THE DRIVE T SIDE ONLY FAILED TO DEPLOY THERFORE CAUSING A SUSTANTIALLY GREATER AMOUNT AND LONGER LASTING INJUYS. THE DOOR SLAMMED SHUT ON MY WRIST CAUSING DEBILUTATING AND LIFE ALTERING INJURY'S INCLUDING THE LOSS OF MY 5 YEAR CAREER AS A EXTERIOR FINISH CARPENTER DUE TO LOSS OF ABILITY TO PERFORM GENERAL TASKS THAT I WAS ABLE TO NOT ONL PERFORM BUT ACTUALLY MASTER BEFORE MY AUTO ACCIDENT

08/02/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 07/30/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 3FADP4EJ7CM******
Summary

RADIATOR AC CONDENSER COOLING FAN WILL SHORT OUT AND CATCH FIRE WITHOUT WARNING. EXTENSIVE DAMAGE..

08/02/2015
Components: UNKNOWN OR OTHER
Incident Date: 11/19/2014
Crash: No
Fire: No
Summary

THE TRANSMISSION IS NOT WORKING PROPERLY. WHEN I STEP ON THE GAS, THE VEHICLE VIBRATES/SHUDDERS AND TAKES A FEW SECONDS UNTIL IT STARTS TO GO. IT HAPPENS A LOT WHEN MAKING TURNS AT SLOWS SPEEDS OR WHEN STOPPED AND THEN STARTING UP AGAIN. THERE WAS A RECALL DONE FOR THE CLUTCH. IT TOOK THE DEALERSHIP TWO MONTH TO GET THE REPLACEMENT PART BUT THE CAR IS STILL DOING THE SAME THING AFTER THE FIX. WE HAVE BEEN THERE 3 TIMES SINCE IT HAS BEEN SUPPOSEDLY FIXED AND THEY HAVE TOLD US THAT, "OUR TRANSMISSION HAS LEARNED BAD THINGS AND THEY HAVE RESET IT." THIS IS NOT A SOLUTION NOR APPROPRIATE RESPONSE FOR WHAT IS HAPPENING WITH OUR VEHICLE. TODAY I WENT TO PULL ONTO A BUSY HIGHWAY WITH OUR BABY IN THE CAR AND THE CAR WOULD NOT GO. I STEPPED ON THE GAS AND IT WOULD NOT SHIFT INTO GEAR AS CARS WERE COMING BEHIND US. I HAD TO PRESS HE GAS DOWN TO THE FLOOR AND FLOOR IT AND THE RPM'S SHOT UP TO OVER 5 AND WE WERE ABLE TO GET GOING THEN. THIS IS OUR PRIMARY VEHICLE THAT WE USE TO TRANSPORT OUR CHILD AND IT IS NOT SAFE. WE ARE HOPING SOMETHING CAN BE DONE ABOUT THIS. WE BOUGHT THIS VEHICLE BRAND NEW, OFF THE LOT IN JULY OF 2012.

07/30/2015
Components: STRUCTURE
Incident Date: 07/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJXCM******
Summary

THE RIGHT REAR DOOR LATCH QUIT LATCHING. NO ABUSE, RARELY USED. I SEE THAT THIS IS A COMMON PROBLEM WITH FIESTAS BUT MY VIN NUMBER IS NOT INCLUDED IN THE SAFETY RECALL. SINCE THIS PROBLEM IS OBVIOUSLY AFFECTING OTHER VINS NOT ON THE RECALL LIST I WOULD HOPE THAT FORD MAY CONSIDER EXPANDING THAT LIST, BEFORE I HAVE TO PAY FOR IT MYSELF. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

07/30/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXCM******
Summary

I BOUGHT MY 2012 FORD FIESTA DURING MAY 2014 WITH 23,279 MILES ON IT. IT HAS GIVEN ME NOTHING BUT PROBLEMS EVER SINCE I BOUGHT IT. PROBLEMS I HAVE EXPERIENCED ARE: INTERMITTENT SHUDDERING WHEN TAKING OFF, LOSS OF POWER WHEN ACCELERATING, JERKING AND HESITATION WHEN ACCELERATING AND ELECTRICAL ISSUES AFFECTING THE RADIO. I HAVE NEARLY GOTTEN INTO MULTIPLE ACCIDENTS DUE TO THE LOSS AND HESITATION DURING ACCELERATION, ESPECIALLY WHEN PASSING CARS ON HIGHWAYS AND PULLING OUT INTO INTERSECTIONS. I HAVE BROUGHT IT BACK MULTIPLE TIMES TO BE FIXED AND THE ONLY THING THAT HAS BEEN FIXED IS THE INTERMITTENT SHUDDERING DUE TO A NEW CLUTCH THEY PUT IN. I AM STILL EXPERIENCING LOSS OF POWER WHEN ACCELERATING, ALONG WITH JERKING AND HESITATION WHEN ACCELERATING AND ELECTRICAL ISSUES AFFECTING THE RADIO. I DONT KNOW WHAT TO DO AS I KEEP BRINGING THE CAR BACK WITHOUT GETTING IT RETURNED FIXED. I DO NOT FEEL SAFE IN THIS CAR, AS I FEAR FOR MY LIFE ALONG WITH THE LIVES OF OTHERS ON THE ROAD. HOWEVER IT IS THE ONLY CAR I HAVE.

07/29/2015
Components: POWER TRAIN
Incident Date: 12/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4CM******
Summary

I FIRST SUBMITTED A REPORT ON THIS SITE BACK IN DECEMBER 2013 REGARDING ISSUES WITH MY TRANSMISSION/CLUTCH. I HAD OWNED THE CAR FOR A YEAR AND HAD ABOUT 36000 MILES ON MY CAR WHEN IT STARTED STALLING BUT THE ISSUES PROBABLY STARTED AROUND 20-25,000 MILES. ALTHOUGH I DO RECALL ONE INSTANCE ABOUT 6 MONTHS AFTER I BOUGHT THE CAR WHEN THE ENGINE/TRANSMISSION SEEMED TO CUT SHORT ON THE HIGHWAY. MOST OF THE TRANSMISSION ISSUES INVOLVED SHUDDERING/SHAKING AND GROWLING NOISE/STALLING SENSATION WHEN IN 1ST/2ND GEAR.MY MECHANIC (NON-FORD RELATED) MENTIONED IT DIDN'T SEEM NORMAL. A FEW WEEKS LATER MY CAR SEMI-STALLED IN AN INTERSECTION. I TOOK IT TO FORD, THEY KEPT MY CAR FOR A MONTH UNTIL THEY GOT THE PART AND "FIXED" IT. A FEW MONTHS LATER I GOT A LETTER STATING THERE WERE ISSUES WITH TRANSMISSION. BUT NO FORMAL RECALL WHICH IS SHOCKING....NOW A YEAR AND HALF LATER AND ABOUT 15,000 MORE MILES ON MY CAR I HAVE STARTED FEELING THAT SAME SENSATION WHEN DRIVING. I KNOW THE ISSUES WITH MY TRANSMISSION IS STARTING AGAIN. I RECENTLY MOVED OUT OF STATE, AND THE DEALERSHIP I CALLED IS GIVING ME THE RUN AROUND WHEN BRINGING IT IN (NO AVAILABLE APPOINTMENTS FOR WEEKS, NO FREE RENTAL CAR WHICH IF IT'S UNDER WARRANTY I SHOULD GET). PLUS THERE IS THE DOOR/LATCH RECALL. THIS CAR IS UNSAFE, I'M SHOCKED THERE HASN'T BEEN MORE RECALLS OR TAKING THE CARS WITH THIS TYPE OF TRANSMISSION OFF THE ROAD.... ALREADY CONTACTED FORD REGARDING MY FRUSTRATIONS WITH THIS CAR. THEY'VE EXTENDED THE WARRANTY BUT WHAT GOOD WILL THAT DO WHEN THE WARRANTY IS UP AND THE TRANSMISSION IS FAILING EVERY 20,000 OR MILES OR SO? OR WHEN SOMEONE GETS HURT? THE FAIR THING FOR THEM TO DO IS APOLOGIZE FOR THEIR MISTAKES, TAKE THE CARS OFF THE ROAD, AND REIMBURSE PEOPLE FOR THE CARS. INVESTING IN QUALITY CAR THAT IS SAFE AND RELIABLE IS IMPORTANT. FORD IS NOT IT. ......UPDATED 10/20/15 *BF UPDATED 12/13/2017*CN

07/20/2015
Components: POWER TRAIN,ENGINE
Incident Date: 07/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ3CM******
Summary

THIS VEHICLE HAS BECOME DANGEROUS FOR THE THIRD TIME SINCE I HAVE OWNED IT. THE TRANSMISSION WON'T ENGAGE PROPERLY WHEN PULLING OUT FROM A TRAFFIC LIGHT OR STOP OF ANY KIND AND I HAVE BEEN ALMOST BROAD SIDED MORE THAN ONCE. I CANNOT MAKE IT THROUGH THE INTERSECTION WITHOUT THE TRANSMISSION JERKING AND THE CAR STOPPING LONG ENOUGH TO BE DANGEROUS. ALSO, IT MAKES A METALLIC SOUND AND FEELS AS IF IT IS GRINDING. I AM STILL PAYING FOR THIS VEHICLE AND IT IS SITTING AT A FORD DEALERSHIP FOR THE THIRD TIME. THIS TIME, FORD WILL NOT RETURN MY CALLS AND THE DEALERSHIP TELLS ME THAT THE PARTS ARE BACK ORDERED AND ANOTHER CUSTOMER HAS ALREADY BEEN WAITING FOR TWO MONTHS FOR HIS TO BE FIXED. PLEASE HELP ME GET A SAFE VEHICLE TO DRIVE!

07/19/2015
Components: POWER TRAIN,SEAT BELTS,UNKNOWN OR OTHER
Incident Date: 07/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXCM******
Summary

TRANSMISSION STARTED VIBRATING AND CAUSING THE CAR TO JUMP AND SHUTTER. AND WEAR MY TIRES DOWN.

07/19/2015
Components: TIRES
Incident Date: 11/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXCM******
Summary

TIRE WEARING OUT UNDER 30.000 MILES

07/14/2015
Components: AIR BAGS,LATCHES/LOCKS/LINKAGES
Incident Date: 04/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE TRAVELING 65 MPH, THE FRONT PASSENGER SIDE DOOR FRACTURED WITHOUT WARNING AND OPENED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT HAD TO PULL THE VEHICLE OVER AND MAKE A QUICK ADJUSTMENT TO THE DOOR DUE TO THE FAILURE. THE INTERNAL LIGHTS REMAINED ILLUMINATED DUE TO THE FAILURE, WHICH DRAINED THE BATTERY FOR MONTHS. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES), BUT THE DEALER WAS NOT ABLE TO PROVIDE THE PART FOR SEVERAL MONTHS, WHICH WAS NOT IN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS STILL EXPERIENCING THE FAILURE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V488000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THAT RECALL REPAIR WOULD BE PERFORMED. THE DEALER DID NOT NOTIFY THE CONTACT THAT THE RECALL NEEDED TO BE PERFORMED. THE CONTACT REPORTED THE FAILURE TO THE MANUFACTURER AND WAS WAITING TO DETERMINE WHEN THE TWO RECALL REPAIRS WOULD BE PERFORMED. THE VEHICLE WAS STILL AT THE DEALER TO BE REPAIRED FOR THE DOOR LOCK FAILURE AND STILL WAITING FOR THE SOFTWARE UPDATE FOR THE AIR BAGS. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

07/13/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXCM******
Summary

THIS CAR IS UNDER RECALL 15V-246 THE BACK DRIVER LATCH FAILED 7/2/14. THE BACK PASSENGER LATCH FAILED 9/3/14. THE FRONT PASSENGER LATCH FAILED 7/15. INCIDENTS 1 AND 2 WERE REPAIRED UNDER WARRANTY. INCIDENT 3 IS CURRENTLY AT THE DEALER WITH THE PART BEING ORDERED. WE ASKED THE DEALER TO REPAIR THE FOURTH LATCH, THE FRONT DRIVER SIDE DOOR, BUT THEY SAID FORD MOTOR WILL ALLOW THEM TO ONLY REPAIR THE BROKEN LATCHES SINCE PARTS ARE SCARCE. WE HAVE BEEN TO THE DEALER THREE TIMES FOR THE LATCH PROBLEM AND FEEL THE FOURTH LATCH SHOULD AND COULD BE REPAIRED AT THIS TIME SO THAT WE DON'T HAVE TO RETURN YET AGAIN, ESPECIALLY NOW THAT THE PROBLEM IS UNDER RECALL. OUR LOCAL FORD DEALER IS JIM CLICK FORD, 6244 EAST 22ND STREET, TUCSON, AZ 85711 PHONE 888 230 6356

07/12/2015
Components: STRUCTURE
Incident Date: 07/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4817CM******
Summary

WHILE EXITING THE VEHICLE THE FRONT RIGHT DOOR WOULD NOT LATCH , THIS SITUATION MADE THE CAR UNSAFE TO DRIVE, I HAD THE VEHICLE TOWED TO THE DEALER AND AT THAT TIME FORD SAID THAT THE PART IS NOT AVAILABLE

07/09/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJXCM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING APPROXIMATELY 35 MPH WITH A CHILD SEATED IN THE REAR PASSENGER SEAT, THE REAR PASSENGER DOOR ERRONEOUSLY OPENED WHILE MAKING A LEFT TURN. THE CONTACT DISCOVERED THAT THE DOOR LATCH AND LOCK FAILED AND THE DOOR WOULD NOT REMAIN CLOSED AND SECURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

07/09/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/01/2015
Crash: No
Fire: No
Summary

WHEN I AM AT A STOP SIGN OR STOP LIGHT MY VEHICLE IF I DON'T HAVE THE BRAKE ON SECURELY I WILL ROLL A BIT BACKWARDS UNTIL I PUT MY FOOT ON THE BREAK. AS WELL AS WHEN I START TO GO AT A LIGHT OR STOP SIGN THE ENGINE WILL SPUTTER OUT WHILE I PUT MY FOOT ON THE GAS PEDDLE FOR THE FIST TIME SINCE STOPPING. THEN THE ENGINE WILL CATCH ITSELF AS I LET OFF THE GAS PEDDLE AND THEN RE-ATTACH MY FOOT TO THE GAS PEDDLE. THERE IS A SPUTTER GRUMBLE NOISE THAT HAPPENS AT THIS TIME AND A JERKING MOVEMENT YOU FEEL AS THE ENGINE CATCHES ITSELF. LIKE THE TRANNY IS TOO LOW OR SOMETHING.

07/07/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/06/2015
Crash: No
Fire: No
Summary

I WENT OUT TO DINNER AND WHEN WE CAME BACK TO THE CAR MY PASSENGER OPENED THE PASSENGER FRONT DOOR AND IT WOULD NOT CLOSE. I PROCEEDED TO WALMART AND BOUGHT BUNGIE CORDS TO TIE IT SHUT AND WHEN MY PASSENGER OPENED THE REAR PASSENGER DOOR THE SAME THING HAPPENED AND I HAD TO TIE THAT ONE AS WELL. UPON CONTACTING FORD AND THE LOCAL DEALERSHIP I AM VERY DISSATISFIED WITH HOW LITTLE IS BEING DONE TO FIX THIS PROBLEM SINCE IT IS UNDER A RECALL. I HAVE BEEN TOLD THAT THEY WILL ONLY FIX THE TWO THAT ARE BROKEN NOW AND WILL FIX THE OTHER TWO ONCE THE PARTS ARE IN A PLENTIFUL SUPPLY. I WAS TOLD IT WOULD TAKE AN EXTENDED PERIOD TO GET THE PARTS AND THAT I COULD DROP MY CAR OFF TO BE FIXED. THIS IS VERY UNACCEPTABLE, THE CAR IS NOT ABLE TO BE SAFELY OPERATED THRU NO FAULT OF MINE. I DRIVE AT LEAST 30 MILES TO WORK EVERY DAY AND DEPEND ON THIS CAR FOR TRANSPORTATION, AND NO OFFER OF ASSISTANCE WITH THAT HAS BEEN OFFERED EITHER.

07/06/2015
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
Incident Date: 04/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ5CM******
Summary

I PURCHASED THE CAR IN MARCH OF 2013 FROM THE FIRST WEEK I OWNED THE CAR I HAVE COMPLAINED THAT THE CAR: SHUDDERS AND GURGLES AT TAKE OFF WITH NO POWER WHAT SO EVER, GOING UP A STEEP HILL HAS NO POWER AT ALL THE CAR GURGLES AND THEN ONCE IT CATCHES THE CAR LUNGES FORWARD VERY FAST, WHEN BREAKING THERE IS A LOUD NOISE AND THE CAR SHUDDER, THE RPMS REV HIGH AT TAKE OFF. 1ST APPOINTMENT I WAS TOLD IT WAS A NEW TRANSMISSION SYSTEM AND IT HAD TO LEARN THE WAY I DEPRESS THE GAS. 2ND, 3RD, 4TH APPOINTMENT SAME THING....5TH APPOINTMENTCLUTCH RESET TO RE-LEARN THE SHIFTING PATTERNS.....6TH APPOINTMENT - CLUTCH REPLACED. CALLED TO ASK WHAT TO DO BECAUSE ITS NOT FIXED. I WAS ADVISED TO CALL FORD CUSTOMER CARE THAT MAYBE THEY WOULD GIVE ME A LOANER CAR SO THE DEALER COULD KEEP THE CAR LONGER....6/22/15 - I CALLED FORD CUSTOMER RELATIONS I WAS ADVISED TO BRING IT BACK TO THE DEALERSHIP AND CALL FORD CUSTOMER CARE BACK TO LET THEM KNOW WHAT THE DIAGNOSIS WAS...6/30/15 - THE CLUTCH WAS RESET TO RE-LEARN THE SHIFTING PATTERNS, AND WAS ADVISED THERE IS NOTHING WRONG WITH MY BREAKS...6/30/15 - CALLED FORD CUSTOMER CARE WITH THE DIAGNOSIS, WAS ADVISED THAT THE DEALERSHIP IS DOING THE STEPS TO REPAIR THIS ISSUE PER FORD. ASKED TO SPEAK WITH A SUPERVISOR...7/2/15 - SUPERVISOR CALLED, INFORMED ME THAT I DID NOT QUALIFY FOR THE BUY BACK PROGRAM, THAT THE DEALERSHIP IS DOING EXACTLY WHAT FORD IS TELLING THEM TO DO AND THAT I CAN BUY A NEW CAR AND MENTION THE CUSTOMER LOYALTY FORD FIESTA PROGRAM TO RECEIVE MONEY TOWARDS MY NEW PURCHASE. I ASKED TO SPEAK WITH SOMEONE HIGHER UP; SHE ADVISED ME THAT SHE WOULD HAVE SOMEONE CALL ME BUT THAT THEY ARE GOING TO TELL ME THE EXACT SAME THING...7/6/15 - WAITING ON A CALL

06/20/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9CM******
Summary

THE RIGHT PASSENGER REAR DOOR WILL NOT LOCK. IF YOU SLAM THE DOOR, IT WILL NOT LATCH SHUT. IT ACTUALLY BOUNCES BACK OPEN. THE DOOR CANNOT BE CLOSED, LEAVING THE INTERIOR LIGHTS ON. THERE IS NO WAY TO SECURE THE DOOR CLOSED WHILE DRIVING. THE VEHICLE CANNOT BE DRIVEN UNLESS SOMEONE HOLDS THE DOOR SHUT. THERE IS NO MANUAL OVERRIDE.

06/18/2015
Components: ENGINE
Incident Date: 08/18/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1CM******
Summary

CHECK ENGINE LIGHT COMES ON AND CAR ACCELERATES VERY SLOWLY, AS IF TAKING OFF IN SECOND GEAR. AS YOU ACCELERATE THE CAR SHUDDERS LIKE IT IS GOING TO DIE. FIRST INCIDENT HAPPENED WITHIN 6 MONTHS OF PURCHASE. AFTER TURNING CAR OFF AND LETTING SIT FOR A FEW HOURS PROBLEM WILL GO AWAY. BROUGHT CAR INTO DEALERSHIP, COULDN'T FIND ANYTHING WRONG. CAR WAS PURCHASED IN 2011, HAS HAPPENED 4 SEPARATE TIMES SINCE PURCHASE DATE.

06/17/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8CM******
Summary

SUNDAY (6/14/15) EVENING I WAS UNABLE TO CLOSE MY REAR PASSENGER CAR DOOR WHICH MADE IT IMPOSSIBLE TO LOCK MY CAR. THIS PROBLEM CAUSED THE INTERIOR LIGHTS TO STAY ON. I COULD NOT LEAVE AN UNLOCKED CAR PARKED ON THE STREET OVERNIGHT AND WAS ALSO WORRIED IT WOULD CAUSE MY BATTERY TO DIE, SO I DROVE IT TO THE DEALERSHIP TO DROP IT OFF. AS I DROVE, THE DOOR CONTINUED TO FLY OPEN. I FELT VERY UNSAFE WITH THE INTERIOR LIGHT GLARING AND THE DOOR FLYING OPEN. THE DEALERSHIP CALLED MONDAY TO SAY THEY WOULD ORDER THE PARTS FROM FORD RIGHT AWAY. WHEN THE DEALERSHIP CALLED ON TUESDAY (6/16/15) TO TELL ME THE CAR WOULD BE READY WEDNESDAY (6/17/15), I ASKED IF ALL FOUR LATCHES ARE BEING REPLACED. THE DEALERSHIP SAID THEY WOULD ONLY REPLACE THE ONE DOOR LATCH. I MENTIONED THE LETTER RELEASED BY NHTSA, FORD MOTOR COMPANY, AND OTHER PRESS RELEASES AND HOW IT STATED THAT DEALERS SHOULD REPLACE ALL FOUR DOOR LATCHES WITH AN IMPROVED PART. THE DEALERSHIP TOLD ME THEY WERE ONLY AUTHORIZED TO FIX THE DEFECTIVE DOOR AND THE OTHER THREE LATCHES ARE FINE. I ASKED IF THE PART THEY WERE GOING TO INSTALL WAS AN IMPROVED PART OR THE SAME PART FOR THE DOOR LATCH. THEY COULD NOT TELL ME AND TOLD ME TO CALL FORD CUSTOMER CARE IF I WANT MORE INFORMATION. I PRESSED THE ISSUE AND AFTER A PHONE CALLS TO FORD CUSTOMER CARE, THE FORD SERVICE REPRESENTATIVE, AND THE FORD SERVICE MANAGER, THE DEALERSHIP AGREED TO LOOK INTO WHETHER THEY THINK THE OTHER THREE LATCHES SHOULD BE FIXED. THEY ARE ALSO AGREED TO CHECK TO SEE IF THEY FOLLOWED THE CORRECT PROTOCOL TO FIX THE ONE DOOR AT MY INSISTENCE SINCE THE DEALERSHIP MENTIONED THEY HAD NOT RECEIVED THE PROTOCOL YET ON HOW TO FIX THIS DOOR LATCH ISSUE. I AM WAITING TO SEE WHAT HAPPENS NEXT. MY CAR IS CURRENTLY AT THE DEALERSHIP. *TR...UPDATED 07/30/15 *BF UPDATED 10/23/2017*CN

06/11/2015
Components: STEERING,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 12/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJCM1******
Summary

I HAVE HAD MULTIPLE INCIDENTS WITH THE TRANSMISSION OF MY 2012 FIESTA, BEGINNING ROUGHLY IN NOVEMBER OF 2014. THE FIRST SPECIFIC INCIDENT I CAN RECALL OCCURRED ON DECEMBER 18, 2014. I WAS DRIVING FROM TOLEDO, OHIO TO THE DETROIT, MI AIRPORT AND BACK. I HAD TWO OTHER PASSENGERS IN MY CAR WHO NOTICED THE VIOLENT SHAKING/SHUDDERING PROBLEMS THAT MY VEHICLE WAS HAVING WHEN TRYING TO ACCELERATE. THE SHUDDERING OCCURS AT BOTH LOW SPEEDS AND HIGH SPEEDS. THE SHUDDERING DOES NOT OCCUR DAILY BUT ROUGHLY 4-5 DAYS A WEEK, CAUSING DIFFICULTIES WITH ACCELERATION, BREAKING, AND CONTROLLING THE VEHICLE. ABOUT TWO MONTHS AGO I WAS STOPPED AT A RED LIGHT AT A BUSY INTERSECTION. WHEN I BEGAN TO ACCELERATE MY CAR STARTED SHAKING SO VIOLENTLY THAT IT COULD NOT MOVE FORWARD ANY MORE. AT THAT TIME A SEMI-TRUCK WAS COMING UP BEHIND ME AND HAD TO SWERVE TO AVOID HITTING ME. THE SPEED LIMIT AT THIS BUSY INTERSECTION IS 40MPH. AT THIS POINT MY CAR IS UNSAFE TO DRIVE, EVEN THOUGH I HAVE TAKEN IT IN TO THE DEALER MULTIPLE TIMES TO FIX THE TRANSMISSION. SO FAR, THE REPAIRS HAVE BEEN UNSUCCESSFUL AND I AM TOLD THE POTENTIAL PARTS TO FIX THE ISSUE (THE CLUTCH) IS ON BACK ORDER FOR A MINUTE OF 6-8 WEEKS. I WAS TOLD TO CONTINUE DRIVING MY CAR IN THE MEAN TIME, AND THAT NO ONE CAN ASSIST ME AT THIS TIME, EVEN THOUGH I HAVE BEEN TRYING TO RECTIFY THIS ISSUE SINCE JANUARY 2015. ALSO, THE CLUTCH IS NOT GUARANTEED TO FIX THE PROBLEM, AS IT IS THE SAME MAKE AS THE ONE CURRENTLY IN MY CAR.

06/10/2015
Components: POWER TRAIN,ENGINE
Incident Date: 06/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2CM******
Summary

AT AT STOP LIGHT MAKING A LEFT TURN THE CAR FAILED TO ACCELERATE. I HIT THE GAS AND NOTHING HAPPENED. THE CAR WAS STILL RUNNING BUT DID NOT MOVE. I HAD TO TURN THE CAR OFF AND RESTART IT. TWICE. THE SAME THING HAPPENED ON THE HIGHWAY ABOUT 15 MINUTES LATER AFTER TRAFFIC CAME TO A STOP. THE CAR HAS A VOLUNTARY RECALL TO FIX THE TRANS BUT THE PARTS ARE NOT AVAILABLE. I HAVE BEEN WAITING OVER 2 MONTHS FOR THE PARTS.

06/09/2015
Components: STRUCTURE
Incident Date: 06/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5CM******
Summary

THE DOOR LATCH WILL NOT LATCH LEAVING MY PASSENGER DOOR UNABLE TO STAY CLOSED. CALLED FORD CUSTOMER SERVICE AND THEY WILL NOT TELL ME IF THEY HAVE PARTS OR WHEN THOSE PARTS WOULD BE AVAILABLE. ALSO TOLD ME THIS RECALL IS NOT UNTIL THE MIDDLE OF JULY SO I WOULD HAVE TO PAY FOR THE REPAIRS AND THEN ASK THEM FOR REIMBURSEMENT WHEN RECALL GOES INTO EFFECT. FORD WOULD NOT ANSWER ANY QUESTION AS TO WHAT I SHOULD DO WITH A CAR THAT THE PASSENGER DOOR WILL NOT STAY SHUT AND WOULD ONLY TELL ME TO TAKE IT TO A DEALER WHO ALSO WAS CONFUSED AS TO WHY FORD WAS TELLING ME TO TALK TO MY DEALER ABOUT MY QUESTIONS.

06/09/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/08/2015
Crash: No
Fire: No
Summary

THE TRANSMISSION FOR THIS FIESTA IS EXPERIENCING PROBLEMS. IT SHUDDERS AND DOESN'T STAY IN GEAR. THERE IS AN ACTIVE RECALL OUT ON IT BUT FORD REFUSES TO ACKNOWLEDGE IT. THEY ALSO DON'T TELL YOU UNLESS YOU CALL THEM. IT IS A SAFETY HAZARD. IT COULD BE AS SIMPLE AS A BAD SEAL IN THE AUTOMATIC TRANSMISSION OR IT COULD BE A CLUTCH PROBLEM WHICH IS BACK ORDERED.

06/03/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 01/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7CM******
Summary

VEHICLE HAS A POWERSHIFT AUTOMATIC TRANSMISSION THAT ACTS LIKE A MANUAL: ROLL BACK ASSIST NOT WORKING PROPERLY: VEHICLE JERKING: VEHICLE LURCHING AT STOPS: 2ND INCIDENT MAY 2013: SAME ISSUES ADDED CAR LOSING POWER: NOVEMBER 2014: SAME ISSUES: TRANSMISSION DRIVABILITY ISSUES: ROLL BACK ISSUES LOSS OF POWER ISSUES. MARCH 2015, ALL SAME ISSUES: ALL ISSUES AND CHECK ENGINE LIGHT ON THIS LAST TIME DUE TO TRANSMISSION CIRCUT ISSUE REPORTED CONTINUE TO FIX TRANSMISSION: CONTINUES TO BREAK DOWN. THE VEHCILE HAS NEVER RAN "GOOD" ALWAYS TRANSMISSION ISSUES: LOUD NOISES, CAR LOSING POWER WHILE DRIVING, LURCHING AT STOPS ACCELERATING AT STOPS, NO RESPONSE TO ACCELERATION. FOUR TIMES IN THREE YEARS IN FOR FIXES THAT DO NOT WORK. CAR IS UNSAFE AS THE LOSS OF POWER IS NOW MORE FREQUENT.

06/02/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4CM******
Summary

REAR PASSENGER DOOR WILL NOT SECURE. LATCH SEEMS TO HAVE BROKEN/MALFUNCTION. CANNOT DRIVE THE VEHICLE UNLESS THE TWO BACK DOORS ARE TIED TOGETHER FROM THE INSIDE, TO PREVENT THEM FROM OPENING WHILE DRIVING.

05/28/2015
Components: POWER TRAIN,AIR BAGS
Incident Date: 10/10/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE ALSO JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 79,000.

05/26/2015
Components: ELECTRICAL SYSTEM,EQUIPMENT
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. AFTER THE CONTACT PARKED THE VEHICLE, HE HEARD AN ABNORMAL BOOMING STATIC NOISE COMING FROM THE SPEAKERS. ONCE THE VEHICLE WAS STARTED AND BEFORE SHIFTING INTO GEAR, THE STATIC NOISE WAS STILL AUDIBLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RADIO MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.

05/16/2015
Components: POWER TRAIN
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1CM******
Summary

FORD FIESTA 2012 TRANSMISSION HAS BEEN SHUDDERING FOR SEVERAL MONTHS AND NOW AT 50,000 MILES VERY BAD MIS SHIFTING AND NOT SHIFTING (SOUNDS LIKE JUMPING INTO NEUTRAL) I HAVE IT IN DEALER AND PRAYING THAT IT IS COVERED WITH MY PREMIUM WARRANTY AND SPECIAL EXTENSION GIVEN BY FORD FOR TRANNY PROBLEMS

05/06/2015
Components: POWER TRAIN
Incident Date: 04/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXCESSIVELY SHUTTERED AND SHOOK WHEN ATTEMPTING TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE POWER TRAIN SOFTWARE NEEDED TO BE REPROGRAMMED AND THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURES PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

05/05/2015
Components: ENGINE
Incident Date: 03/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE ACCELERATING AFTER BEING AT A STOP, THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE A FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

04/28/2015
Components: STRUCTURE
Incident Date: 04/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3CM******
Summary

I WAS DRIVING AND MUY SMALL SOON OPEN THE DOOR... *TR

04/27/2015
Components: POWER TRAIN
Incident Date: 04/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP43J6CM******
Summary

WHEN COMING TO A COMPLETE STOP AND PULLING OUT I FEEL A SHUDDER, FEELS LIKE CAR IS JUMPING. YOU CAN DEFINITELY FEEL AND HEAR IT. DAY FORD IN MONROEVILLE PITTSBURGH PA SAID I NEEDED A NEW CLUTCH KIT SYSTEM. A YEAR LATER ON APRIL 15TH SAME INCIDENT. CAME BACK TO ME AS THEY COULD NOT FIND ANYTHING WRONG. THEY STATED IT WAS IN THE CARS LIMITATION, (RPM). THREE WEEKS LATER BROUGHT IT BACK TO THEM AND SAID IT AS GETTING WORSE. THEY LOOKED OVER CAR AND STATED YES THEY FELT THE SHUDDER BUT THE CAR WAS IN LIMITATION. THEY ALSO STATED MANY COMPLAINTS ON THIS ISSUE SO THEY EXTENDED THE CARE WARRANTY FROM 50,00 TO 100,000. I STATED THAT I WAS NOT SATISFIED AND SAID I WILL FILE A COMPLAINT. *TR

04/27/2015
Components: STRUCTURE
Incident Date: 09/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2CM******
Summary

I OPENED MY PASSENGER SIDE REAR DOOR AND WHEN I CLOSED IT THE DOOR WOULD NOT LATCH. I GOT THIS FIXED AT THE FORD DEALERSHIP AND SEVERAL MONTHS LATER (APRIL 2015) THE SAME THING HAPPENED TO THE DRIVER'S SIDE REAR DOOR. I NOW HAVE A BUNGEE HOLDING MY DOOR CLOSED BECAUSE NO MATTER IF IT IS LOCKED OR UNLOCKED THE DOOR WILL NOT LATCH. I HAD NO PREVIOUS INCIDENTS WITH EITHER DOOR. *TR

04/25/2015
Components: STRUCTURE
Incident Date: 10/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9CM******
Summary

I DROPPED MY SON OFF AT HIS HOME AND HE OPENED THE PASSENGER SIDE BACK DOOR TO RETRIEVE HIS THINGS AND THEN HE SHUT THE DOOR AND WENT INSIDE. INSIDE THE CAR I NOTICED THAT THE DOOR AJAR WARNING WAS ON AND I GOT OUT OF THE CAR TO CLOSE THE PASSENGER SIDE BACK DOOR, BUT THE DOOR WOULD NOT SHUT. AFTER LOOKING AT IT FOR SEVERAL MOMENTS IT APPEARED THAT THE BACK DOOR LATCH WAS BROKEN. I GOT BACK INTO MY CAR, MOVED IT BACK OUT OF THE WAY AND TURNED OFF THE ENGINE, THEN TEXT MY SON WHO CAME BACK OUT AND MANAGED TO TIE MY DOOR UP WITH A BUNGEE CORD SO THAT I COULD GET HOME (40 MILES AWAY). SINCE IT WAS LATE WHEN I GOT HOME I CALLED THE DEALER AS SOON AS I WAS ABLE AND THE SERVICE GUY TOLD ME THAT IT WOULD BE $550 ISH TO GET IT FIXED. I HAVE BEEN DRIVING AROUND FOR 6 MONTHS HOPING THAT THERE WOULD BE A RECALL FOR THIS DEFECT AND HOPING THAT NONE OF THE OTHER DOOR LATCHES WOULD BREAK. RECENTLY I HEARD THAT FORD HAD ISSUED A RECALL FOR THIS PROBLEM BUT SO FAR MY VIN IS NOT SHOWING UP FOR THE RECALL. *TR

04/24/2015
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 04/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6CM******
Summary

ON APRIL 6, 2015 MY REAR PASSENGER SUDDENLY STOPPED WORKING. I HAD JUST ARRIVED AT MY DESTINATION, WAS THERE FOR A FEW MINUTES, AND THEN STARTED MY CAR UP. THE LIGHT ALERTING ME THAT I HAD A DOOR AJAR CAME ON. I FIGURED IT WAS MY DRIVERS SIDE FRONT DOOR AND REOPENED AND CLOSED IT AGAIN. I NOTICED THAT MY DISPLAY SAID THAT THE REAR PASSENGER DOORS SIDE WAS AJAR. I THOUGHT ODD BECAUSE NOBODY USES MY DOORS. I GOT OUT, AND TRIED TO CLOSE THE DOOR ONLY TO HAVE TO BOUNCE BACK AT ME. THE DOOR WOULD NOT LATCH CLOSED. FORTUNATELY, A FRIEND WAS ABLE TO LOAN ME A BUNGEE CABLE TO HOLD MY DOOR CLOSED. IT IS CURRENTLY SECURED WITH ROPE AND THE BUNGEE CABLE. ON THE 21ST, AS I WAS MAKING A U-TURN IN A RESIDENTIAL AREA, MY DRIVER'S SIDE PASSENGER FLEW OPEN. AT THE SAME TIME MY DRIVERS SIDE DOOR STARTED TO UNLATCH AS WELL, TERRIFYING ME AND RESULTING IN A MINOR COLLISION. I MANAGED TO GET MY DRIVERS SIDE LATCHED AGAIN, BUT NOW I HAVE TO HAVE ALL OF MY DOOR SECURED, I BOUGHT THIS CAR BRAND NEW FROM THE DEALERSHIP. A BRAND NEW 2012 FORD FIESTA FAILING IN EARLY 2015. IN ADDITION TO MY DOOR PROBLEMS, MY MODEL HAD A RECALL NOTICE FOR I BELIEVE SOME TRANSMISSION PROBLEMS. MY CAR WAS VIOLENTLY SHUDDERING, CUTTING OUT/TURNING ITSELF OFF, ETC. THIS OCCURRED WHEN I WAS AT A RED LIGHT, WHILE DRIVING, REVERSING, ETC. I TOOK IT IN TO HAVE THE PROBLEM FIXED AND IT IS STILL OCCURRING. I'LL TRY TO GIVE THE CAR SOME GAS AND IT'LL SHUDDER AND DIE, I HAD TO REPLACE MY CAR BATTERY BECAUSE IT KEPT GETTING DRAINED WHICH DID NOT HELP THE PROBLEM, TRYING TO REVERSE WHILE ALWAYS RESULT IN MY CAR CUTTING OFF UNLESS I HIT THE GAS, AND IT SEEMS IT DOESN'T SHIFT GEARS CORRECTLY. AS I SAID BEFORE, I BOUGHT THIS CAR BRAND NEW. I AM HONESTLY SCARED FOR MY SAFETY. I CAN NO LONGER DRIVER MY CAT WHICH IS UTTERLY UNACCEPTABLE. I REFUSE TO RISK MY LIFE. *TR

04/22/2015
Components: STRUCTURE
Incident Date: 04/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6CM******
Summary

CAR WAS PARKED AT A STORE WHEN MY FRIEND GOT INTO THE BACKSEAT SHE DIDN'T REALIZE THE BACK PASSENGER DOOR WASN'T LATCHED. I PULLED OUT OF THE SPACE AS MY FRIEND WAS LATCHING HER SEAT BELT AND FELL OUT OF THE CAR. SHE ENDED UP WITH AN ABRASION ON HER RIGHT ARM. *TR

04/21/2015
Components: AIR BAGS
Incident Date: 04/18/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4EJ7CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

04/21/2015
Components: STRUCTURE
Incident Date: 04/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5CM******
Summary

THIS MORNING WHEN I WAS GOING TO DRIVE TO WORK, I FOUND THE FRONT RIGHT DOOR DOES NOT CLOSE. I TRIED TO CLOSE IT SEVERAL TIMES BUT FAILED. THE DOOR JUST DIDN'T STAY SHUT. THIS IS NOT THE FIRST TIME THIS HAPPENED TO ME. ABOUT 8 MONTHS AGO, THE DOOR AT BACK RIGHT SIDE HAD THE SAME ISSUE. IT CAUSED ME $400 TO FIX THAT. NOW ANOTHER PROBABLY ANOTHER $400.... *TR

04/19/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5CM******
Summary

THE REAR PASSENGER DOOR UNLATCHED WHILE TURNING A CORNER (CHILD-LOCK WAS ON). MY 3 YR OLD AND 10 YR OLD WAS IN THE BACK WHEN IT HAPPENED. THEY BOTH HAVE AUTISM. THANKFULLY, NO ONE WAS HURT!! THE DOOR WILL NOT SHUT. I JUST RECEIVED A CALL FROM THE DEALER AND THEY SAID THE LATCH IS BROKEN. ARE YOU KIDDING ME??? EVEN WORSE....THE REPAIR IS 501.63. WHAT???? THIS IS A SAFETY ISSUE!!! MY CAR IS SO ONLY 3 YEARS OLD. THERE SHOULD BE A RECALL ON THE LATCH, ASAP!! THIS IS RIDICULOUS!! THANK GOD MY 3 YR OLD IS RESTRAINED IN HIS CAR SEAT AND DIDN'T PUT HIS HAND/ARM OUT WHEN THE DOOR OPENED. IF IT HAD BEEN MY 10 YR OLD....HE MIGHT'VE JUMPED OUT (HE HAS ZERO SENSE OF FEAR DUE TO HIS AUTISM). I WILL SUE EVERYONE IN MY PATH OF A HAIR ON MY CHILD'S HEAD GETS HARMED. AS A PARENT, I DO EVERYTHING I CAN TO PROTECT MY CHILDREN. I SHOULDN'T HAVE TO WORRY ABOUT MY CAR DOOR OPENING FOR NO REASON!! ESPECIALLY IF I HAVE THE CHILD SAFETY LOCK ON!! PLEASE FIX THIS!!! *TR

04/18/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4CM******
Summary

REAR PASSENGER DOOR LATCH FAILED AND DOOR DOES NOT STAY CLOSED. HAPPENED AFTER CHECKING ON MY SON IN HIS CAR SEAT. THANKFUL IT DIDN'T HAPPEN ON THE INTERSTATE SINCE WE WERE TRAVELING ALL MORNING. FORD STATES IT IS NOT UNDER WARRANTY NOR HAS THE LATCH BEEN RECALLED YET. HAD THE TIMING OF THE LATCH FAILURE BEEN DIFFERENT IT COULD HAVE BEEN CATASTROPHIC. *TR

04/16/2015
Components: VISIBILITY
Incident Date: 04/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJXCM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT 55 MPH DURING INCLEMENT WEATHER, BOTH WINDSHIELD WIPERS BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,800. UPATED 10/5/2017*CN

04/15/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1CM******
Summary

THE REAR DOOR LATCH JAMMED ON MY 2012 FORD FIESTA AND DOOR WOULDN'T SHUT. HAD TO TAPE DOOR SO AS NOT TO OPEN. I TOOK THE CAR TO DEALER AND THEY GAVE ME AN ESTIMATE OF $650 TO REPAIR. THEY WERE NOT AWARE OF ANY PRIOR ISSUES WITH DOOR LATCHES REPORTED TO FORD. *TR

04/15/2015
Components: ENGINE
Incident Date: 04/15/2015
Crash: No
Fire: No
Summary

SINCE I BOUGHT THIS CAR IN DEC 2012 I'VE HAD THIS PROBLEM, IT'S NOW 2015 STILL THE PROBLEM IS NOT FIXED. SO FAR THIS IS MY 3 RECALL LETTER I'M RECEIVING FOR MY VEHICLE. RECALL 14M01, RECALL 12C26 AND NOW RECALL 14M02. AND THROUGH THIS WEBSITE I FOUND OUT THERE'S A RECALL ABOUT AIRBAGS? WHILE IN LOW SPEED THE CAR JERKS, STALLS, IT MAKES A RATTLING NOISE, AND SOMETIMES WHEN I PARK IT TURNS OFF. I COMMUTE EVERYDAY TO LA SO I'M STUCK IN TRAFFIC MOST OF THE TIME, SO I'M THE CAR SHAKING WHEN IT'S TIME TO MERGE. I'VE GONE TO FORD DEALERSHIP 3 TIMES ALREADY TO TRY TO GET THIS FIXED, BUT STILL NO LUCK. IT WILL BE OK FOR THE 1ST DAY BUT IT JUST GOES BACK TO THE SAME SHAKY CAR. I DON'T KNOW WHAT ELSE TO DO. NOW I'M GOING BACK TO WITH THIS 14M02 LETTER TO TRY TO GET THIS PROBLEM HOPEFULLY FIXED. *TR

04/14/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ7CM******
Summary

LATCH FAILED. MY PASSENGER NEEDED TO PUT SOME POSSESSIONS IN THE BACK SEAT BECAUSE THERE WASN'T ENOUGH ROOM IN THE FRONT. HE PROCEEDED TO PUT HIS THINGS IN THE BACK, THEN CAME TO THE FRONT AND GOT INTO THE PASSENGER SEAT. I STARTED THE CAR AND THE RADIO DISPLAY NOTIFIED ME THAT A DOOR WAS AJAR. I ASKED HIM TO RE-CLOSE THE BACK DOOR AND WHEN HE ATTEMPTED TOO, IT WOULDN'T LATCH. WE TRIED PULLING THE DOOR HANDLE ON BOTH THE INSIDE AND OUTSIDE, LOCKING AND UNLOCKING THE CAR, AND PUSHING AS HARD AS WE COULD ON THE DOOR, BUT THE DOOR WOULDN'T LATCH SHUT. I ENDED UP HAVING TO DUCT TAPE THE DOOR CLOSE, BUT THE INTERIOR LIGHT REMAINS ON AND REDUCES MY VISIBILITY THROUGH THE FRONT WINDSHIELD DUE TO THE GLARE. I FEEL VERY UNSAFE LEAVING MY CAR IN PUBLIC PLACES DUE TO THE RISK OF THEFT, AND LEAVING ITEMS BACK THERE FOR FEAR OF THEM FLYING OUT OF THE VEHICLE WHILE IN MOTION. *TR

04/09/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ7CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE PARKED, THE REAR PASSENGER SIDE DOOR WOULD NOT LATCH. AS A RESULT OF THE DOOR NOT LATCHING, ALL THE INTERIOR LIGHTING ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. NINE MONTHS LATER, THE FRONT PASSENGER SIDE LATCH FAILED CAUSING THE DOOR TO OPEN WHILE THE CONTACT WAS DRIVING AT APPROXIMATELY 40 MPH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

04/08/2015
Components: STRUCTURE
Incident Date: 04/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9CM******
Summary

AS I WAS BACKING OUT OF MY DRIVEWAY MY ALERT LIGHT PINGED ON LETTING ME KNOW MY PASSENGER DOOR WAS OPEN. I LEANED OVER TO SHUT IT AND THE LATCH OF THE DOOR WOULDN'T CATCH AND ACTUALLY CLOSE. I GOT OUT OF THE CAR AND WALKED AROUND MY VEHICLE THINKING I HAD SOMETHING IN THE WAY AND I COULDN'T FIND ANYTHING. I KEPT ATTEMPTING TO CLOSE IT AND CHECK THE LATCH BUT I COULDN'T FIND A REASON AS TO WHY MY DOOR WOULDN'T SHUT. I ATTEMPTED TO TAPE IT SHUT TO DRIVE IT TO THE DEALERSHIP BUT IT DIDN'T HOLD, AND NEITHER DID ROPE. I HAD TO CALL ROADSIDE ASSISTANCE AND HAVE MY VEHICLE TOWED TO A FORD DEALERSHIP FOR THIS SAFETY CONCERN. VERY UPSET THAT I'M NOT EVEN OUT OF MY 3 YEAR WARRANTY YET, AND COME TO READ MORE THIS IS A HUGE ISSUE THAT IS BEING INVESTIGATED RIGHT NOW AND NO ACTUAL RECALL FOR THE PROBLEMS. *TR

04/07/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ7CM******
Summary

WHILE DRIVING AND TAKING A LEFT TURN, REAR PASSENGER DOOR SWUNG OPEN; LOCKING/LATCH MECHANISM FAILED. HAVE BEEN ABLE TO SECURE DOOR SINCE, WILL NOT STAY CLOSED. *TR

04/04/2015
Components: STRUCTURE
Incident Date: 04/01/2014
Crash: No
Fire: No
Summary

REAR PASSENGER DOOR LATCH FAILED APPROXIMATELY A YEAR AGO. FRONT PASSENGER DOOR LATCH FAILED 4/3/15. *TR

04/02/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE IN PARK, THE LATCH INSIDE OF THE REAR PASSENGER DOOR FRACTURED. AS A RESULT, THE CONTACT WAS UNABLE TO CLOSE THE DOOR. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, TEN MONTHS LATER, THE FRONT PASSENGER SIDE LATCH INSIDE OF THE VEHICLE FRACTURED. THE VEHICLE WAS TAKEN TO MULTIPLE MECHANICS AND A DEALER WHO ALL DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

04/01/2015
Components: POWER TRAIN,ENGINE
Incident Date: 02/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ1CM******
Summary

TRANSMISSION SPUTTERS ON TAKE OFF SHAKING CAR AND SLIPPING ON INCLINE, ALSO TRANSMISSION SLIPS ON CRUISE CONTROL AT 70MPH. DEALER REFUSED TO GIVE RENTAL FOR THIS EVEN THOUGH WE HAVE AN EXTENDED WARRANTY. ALSO TOLD THAT THEY WILL ONLY RESET COMPUTER AND THE PROBLEM WILL NEVER GO AWAY COMPLETELY. IN OTHER WORDS FORD HAS NO PERMANENT FIX FOR THIS PROBLEM AND SHOULD BE HELD ACCOUNTABLE FOR STILL SELLING THESE AUTOS KNOWING IT HAS A SERIOUS TRANSMISSION PROBLEM AND NOT DISCLOSING IT TO THE CONSUMER. THE CONSUMER IS BEING RIPPED OFF. WHEN WILL SOMEONE DEMAND THEY RECALL THESE AUTOS????? *TR

04/01/2015
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ7BM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT AND THE POWER STEERING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE TECHNICIAN RESET THE SYSTEM AND THE STEERING RESUMED NORMAL OPERATION. THE FAILURE MILEAGE WAS 100,793.

03/27/2015
Components: STRUCTURE
Incident Date: 02/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ9CM******
Summary

TL*THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE REAR HATCH FAILED TO CLOSE ON THE VEHICLE. THE HATCH OPENED IN DEPENDENTLY AND THE DOOR OPEN CHIME SOUNDED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 51,000.

03/27/2015
Components: STRUCTURE
Incident Date: 03/27/2015
Crash: No
Fire: No
Summary

REAR DRIVER SIDE DOOR FAILS TO LATCH. FIRST OCCURRENCE WAS 3/27/2015 IN THE DRIVEWAY AFTER RETURNING HOME. THE DOOR PROPERLY LATCHED ABOUT 15 MINUTES PRIOR TO THE INITIAL INCIDENT AND WILL NOT LATCH AT ALL NOW. *TR

03/25/2015
Components: ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 05/08/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6CM******
Summary

PURCHASED MY FIESTA IN MARCH 2012. SHORTLY AFTER PURCHASE STARTED HAVING PROBLEMS WITH THE SHUTTERING AND HESITATING ISSUE DUE TO THIS NEW CLUTCH DESIGN. THE VEHICLE HAS BEEN IN TO THE SERVICE DEPARTMENT WHERE I PURCHASED IT THE FIRST TIME THE CLUTCH ISSUE WAS REPAIRED THE SECOND TIME THEY INSTALLED A PART OF THE CLUTCH SYSTEM. THE THIRD TIME IT WAS IN TO THE SERVICE DEPARTMENT THERE WAS NO REPAIR DONE. THE WARRANTY GUIDELINES REQUIRED THE FAILURE TO RATE AT A 270 MY FAILURE WAS A 250. I HAVE CONTACTED A LAWYER TO GET ME RELEASED FROM THIS "DEATH TRAP". ON MARCH 6, 2015, I WENT TO TURN LEFT ACROSS TWO LANES OF ON COMING TRAFFIC AND IT SHUTTERED AT ACCELERATION AND NEARLY STALLED. KEEP IN MIND THIS IS AUTOMATIC. I WAS NEARLY BROAD SIDED. I MADE ARRANGEMENTS FOR A VEHICLE BECAUSE I WAS TOLD THAT THEY DID NOT HAVE A LOANER FOR ME TO DRIVE WHILE THEY REPAIRED MINE. SO ON, MARCH 10, 2015, I TOOK THE FIESTA TO ANOTHER LOCAL FORD SERVICE CENTER AND UPON THEIR INSPECTION WAS TOLD THAT THE CLUTCH HAD TO BE REPLACED AGAIN. THE WONDERFUL NEWS TO THIS STORY IS THE PART IS BACK ORDERED FROM THE FACTORY AND IT WILL TAKE EIGHT WEEKS FOR THEM TO RECEIVE IN THE PART NEEDED TO REPAIR MY VEHICLE. I REFUSE TO DRIVE THIS VEHICLE. THE FORD FIESTA IS NOT A VEHICLE THAT SHOULD HAVE THE SAFETY RECOMMENDATIONS THAT IT HAS. IT ISN'T SAFE FOR CONSUMER USE.

03/24/2015
Components: STRUCTURE
Incident Date: 03/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6CM******
Summary

THIS CAR HAS HAD 2 DOOR LATCHES FAIL AND NEED REPLACEMENT AFTER ONLY 50,000 MILES AND NO COLLISIONS. IN OCTOBER OF 2014, THE REAR PASSENGER SIDE DOOR LATCH FAILED AND REQUIRED REPLACEMENT AS PER THE DEALERSHIP. THE CAR WAS OUTSIDE THE BUMPER-TO-BUMPER WARRANTY AT THIS TIME. HOWEVER, I BELIEVED THIS WAS A MAJOR SAFETY CONCERN AS THE DOOR WOULD NOT CLOSE, REQUIRING ME TO TIE IT DOWN WITH A BUNGEE CORD. I CONTACT FORD MOTOR COMPANY MULTIPLE TIMES AND THEY WOULD NOT OFFER ANY SORT OF ASSISTANCE WITH THE REPAIR. AFTER PAYING FOR THE REPAIRS OUT OF POCKET, THE FRONT PASSENGER SIDE DOOR LATCH FAILED IN MARCH OF 2015. ONCE AGAIN, I CONTACT FORD. THIS TIME MY CASE WAS ESCALATED TO A REGIONAL CUSTOMER SERVICE MANAGER BUT THE END RESULT WAS THE SAME. THIS CAR IS ONLY 3 YEARS OLD WITH 50,000 MILES ON IT AND TWO DOOR LATCHES HAVE FAILED. THIS IS A MAJOR SAFETY ISSUE. TWO DEFECTIVE DOOR LATCHES HAVE LEFT ME WITH TWO DOORS WHICH WOULD NOT CLOSE AND REQUIRED TYING ROPES AND BUNGEE CORDS TO SEATS TO SECURE THEM. EVEN WITH THESE MEASURES, THE DOORS WERE STILL PRONE TO SWINGING OPEN WHILE DRIVING. WITHOUT THE DOORS BEING ABLE TO FULLY CLOSE, I ALSO COULD NOT LOCK MY CAR. AS OF MARCH 24TH 2015, NO RECALL ON THESE DOOR LATCHES HAS BEEN ISSUED DESPITE THIS BEING A KNOWN ISSUE WITH THE SERVICE MANAGER AT MY FORD DEALERSHIP AND THE FORD CUSTOMER SERVICE. THIS IS UNACCEPTABLE AND I BELIEVE FORD SHOULD BE REQUIRED TO FIX THESE DEFECTIVE DOOR LATCHES. ONCE AGAIN, THESE ARE MAJOR SAFETY ISSUES AND SUBSTANTIAL EXPENSES COSTING ME $400+ PER EACH DOOR LATCH REPLACEMENT. *TR

03/23/2015
Components: STRUCTURE
Incident Date: 03/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2CM******
Summary

AFTER SHOPPING AND LOADING THE GROCERIES INTO THE CAR. THE RIGHT REAR PASSENGER DOOR WOULD NOT STAY SHUT. THE DOOR LATCH WOULD NOT LATCH. AFTER TYING IT SHUT AND TAKING IT TO MY MECHANIC, HE ADVISED ME THAT THE DOOR LATCH HAD BROKEN. THIS VEHICLE WAS NOT INVOLVED IN ANY INCIDENTS OR ACCIDENTS. I CALLED MY LOCAL FORD DEALER AND THEY REPORTED THEY WERE AWARE OF AN ISSUE WITH THE REAR DOOR LATCHES BUT THAT THERE WAS NOT AN ACTIVE RECALL ON THEM. IT WILL COST ME AT LEAST $300.00 TO HAVE IT FIXED. *TR

03/23/2015
Components: STRUCTURE
Incident Date: 03/20/2015
Crash: No
Fire: No
Summary

I WAS DRIVING IN MY VEHICLE WITH MY NEPHEW IN THE BACK SEAT. I WAS GOING BETWEEN 45-50 MPH AROUND A CURVE AND THE REAR PASSENGER DOOR WHERE MY NEPHEW WAS SITTING FLEW OPEN. I HAD TO PULL THE CAR OVER TO TRY TO SHUT THE DOOR. IT WOULD NOT STAY CLOSED AFTER THAT. MY SISTER WHO WAS IN THE FRONT SEAT HAD TO MOVE TO THE BACK TO KEEP THE DOOR SHUT SO I COULD GET HOME. NOW I HAVE A TIE DOWN ACROSS MY ENTIRE BACK SEAT TO KEEP THE DOOR FROM SWINGING OPEN WHILE DRIVING. AND TO HOLD IT SHUT SO THAT I CAN LOCK MY CAR. BECAUSE MY WARRANTY IS UP FORD WILL NOT COVER THIS DEFECTIVE PART AND GAVE ME AN ESTIMATE OF 400-500 DOLLARS. *TR

03/22/2015
Components: STRUCTURE
Incident Date: 04/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ9CM******
Summary

I HAD BOUGHT THE CAR ON MARCH 10 2014, SINCE THEN 2 DIFFERENT DOORS HAD OPENED UP WHILE DRIVING ON THE HIGHWAY WITH MY FAMILY IN THE CAR ONE OPENING ON MY WIFE (FRONT SEAT) AND THE OTHER MY 9 YEAR OLD DAUGHTER(BACK SEAT). THE THIRD INCIDENT HAPPENED AS MY SAME 9 YEAR OLD SHUT THE DOOR IT SWUNG BACK HITTING HER IN THE FACE BRINGING THE TOTAL TO 3 SEPARATE INCIDENTS. THESE DOORS SHOULDN'T HAVE A PROBLEM AS THIS CAR IS RARELY USED FOR FAMILY OUTING BUT ONLY FOR MY WIFE TO GO TO AND FROM WORK. *TR

03/20/2015
Components: STEERING,POWER TRAIN
Incident Date: 06/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0CM******
Summary

I HAVE BOUGHT MY CAR IN 2014 JANUARY FOR A GOOD MILEAGE AND STYLISH LOOK.THE VEHICLE PERFORM WELL FOR COUPLE MONTHS. LATER, I HAVE BROUGHT MY CAR TO THE FORD SERVICE IN 2014 JULY WITH A COMPLAIN OF TRANSMISSION AND SAFETY. SINCE THEN I HAVE BEEN IN AND OUT OF THE DEALERSHIP WITH AUTOMATIC TRANSMISSION PROBLEMS. MY FIESTA NOW HAS 43K MILES AND HAS BEEN TO THE DEALER 2 TIMES FOR TRANSMISSION WORK IF I WOULD HAVE TIME I WOULD DEFINITELY BRING MY CAR TO THE SERVICE MORE. IT IS VERY UNSAFE. THE LAST TWO VISITS HAVE RESULTED IN MAJOR REPAIRS IN AN ATTEMPT TO FIX THE PROBLEM AND STILL THE PROBLEM PERSISTS. THE TRANSMISSION SHUDDERS, HESITATES, AND LURCHES IN STOP AND GO TRAFFIC OR WHEN SLOWING THEN STARTING UP AGAIN SUCH AS AT A STOP LIGHT OR STOP SIGN.AGAIN IT IS VERY UNSAFE TO DRIVE THIS CAR I AM GOING TO CLAIM A LAWSUIT AGAINST THEM. *TR

03/20/2015
Components: STRUCTURE
Incident Date: 10/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ5CM******
Summary

THE RIGHT REAR-DOOR ON MY 2012 FORD FIESTA ONE DAY FAILED TO LATCH, AND IT HASN'T LATCHED SINCE. THE DOOR IS NOW SITTING AJAR AT ALL TIMES AND I HAVE TO TIE IT CLOSED. THE "DOOR AJAR" WARNING LIGHT ON THE DASH COMES ON RANDOMLY AS I DRIVE DOWN THE ROAD OR TURN CORNERS, AND THE "DOOR AJAR DINGING SOUND" PLAYS RANDOMLY. I TOOK IT IN TO A FORD DEALERSHIP TO HAVE IT LOOKED AT, AS WELL AS SEE IF ANYONE ELSE HAS HAD THIS ISSUE. THE GENTLEMAN SAID NO ONE HAS HAD ANY DOOR LATCH ISSUES ON THE 2012 FORD FIESTA. HE GAVE ME AN ESTIMATE OF $418 TO HAVE IT REPLACED -- BUT I FOUND THIS ARTICLE THAT SAYS DIFFERENT. HTTP://WWW.AUTOBLOG.COM/2014/09/15/NHTSA-FORD-FIESTA-DOOR-LATCH-INVESTIGATION/ *TR

03/19/2015
Components: POWER TRAIN,STRUCTURE
Incident Date: 03/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ7CM******
Summary

TL*THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED WHILE DRIVING 30 MPH, THE FRONT PASSENGER'S SIDE DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE AND ROAD. THE DOOR FAILED TO CLOSE IN A SECURED POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THAT THE FRONT DOOR LATCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE TRANSMISSION CLUTCH WAS REPLACED PREVIOUSLY ON THREE SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

03/16/2015
Components: POWER TRAIN
Incident Date: 03/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9CM******
Summary

TRANSMISSION WILL NO SHIFT PROPERTY. *TR

03/16/2015
Components: UNKNOWN OR OTHER
Incident Date: 03/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ6CM******
Summary

WENT TO SHUT REAR PASSENGER DOOR AND THE DOOR WILL NO LONGER CLOSE. THERE WAS NO DAMAGE TO THE CAR. IT WAS NEVER IN AN ACCIDENT AND IS LESS THAN 3 YEARS OLD BUT IS NOT COVERED UNDER WARRANTY AS YOU HAVE TO HAVE LESS THAN 32,000 MILES. *TR

03/16/2015
Components: STRUCTURE
Incident Date: 03/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5CM******
Summary

THE REAR PASSENGER SIDE DOOR JUST CAME OPEN ON ITS OWN AND WOULD NOT CLOSE. MY 6 YEAR OLD DAUGHTER WAS RIDING IN HER BOOSTER SEAT IN THE REAR DRIVER'S SIDE SEAT WHEN IT CAME OPEN. HAD SHE BEEN IN THE OTHER SEAT, SHE COULD HAVE FALLEN OUT! THE DOOR WILL NOT CLOSE AT ALL AND IN FACT, BOUNCED BACK AND HIT ME WHEN I TRIED TO CLOSE IT. I NOW HAVE TO TIE THE DOOR SHUT WITH A ROPE CONNECTED TO THE OTHER DOOR TO KEEP IT IN PLACE. THE DEALERSHIP WANTS $600 TO FIX IT! *TR

03/14/2015
Components: POWER TRAIN
Incident Date: 03/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6CM******
Summary

I PURCHASED MY FIESTA IN MARCH 2012. SHORTLY AFTER PURCHASE STARTED HAVING PROBLEMS WITH THE SHUTTERING AND HESITATING ISSUE DUE TO THIS NEW CLUTCH DESIGN. THE VEHICLE HAS BEEN IN TO THE SERVICE DEPARTMENT WHERE I PURCHASED IT THE FIRST TIME THE CLUTCH ISSUE WAS REPAIRED THE SECOND TIME THEY INSTALLED A PART OF THE CLUTCH SYSTEM. THE THIRD TIME IT WAS IN TO THE SERVICE DEPARTMENT THERE WAS NO REPAIR DONE. THE WARRANTY GUIDELINES REQUIRED THE FAILURE TO RATE AT A 270 MY FAILURE WAS A 250. I HAVE CONTACTED A LAWYER TO GET ME RELEASED FROM THIS "DEATH TRAP". ON MARCH 6, 2015, I WENT TO TURN LEFT ACROSS TWO LANES OF ON COMING TRAFFIC AND IT SHUTTERED AT ACCELERATION AND NEARLY STALLED. KEEP IN MIND THIS IS AUTOMATIC. I WAS NEARLY BROAD SIDED. I MADE ARRANGEMENTS FOR A VEHICLE BECAUSE I WAS TOLD THAT THEY DID NOT HAVE A LOANER FOR ME TO DRIVE WHILE THEY REPAIRED MINE. SO ON, MARCH 10, 2015, I TOOK THE FIESTA TO ANOTHER LOCAL FORD SERVICE CENTER AND UPON THEIR INSPECTION WAS TOLD THAT THE CLUTCH HAD TO BE REPLACED AGAIN. THE WONDERFUL NEWS TO THIS STORY IS THE PART IS BACK ORDERED FROM THE FACTORY AND IT WILL TAKE EIGHT WEEKS FOR THEM TO RECEIVE IN THE PART NEEDED TO REPAIR MY VEHICLE. I REFUSE TO DRIVE THIS VEHICLE. THE FORD FIESTA IS NOT A VEHICLE THAT SHOULD HAVE THE SAFETY RECOMMENDATIONS THAT IT HAS. IT ISN'T SAFE FOR CONSUMER USE. *TR

03/10/2015
Components: POWER TRAIN
Incident Date: 04/25/2013
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS A DELAYED RESPONSE WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE TRANSMISSION CLUTCH WAS REPLACED. THE VEHICLE WAS NOT REPAIRED FOR MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE VIN WAS UNAVAILABLE.

03/07/2015
Components: POWER TRAIN
Incident Date: 01/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ4CM******
Summary

I BOUGHT A 2012 FORD FIESTA AND HAD THE TRANSMISSION SENSOR REPLACED UNDER FACTORY WARRANTY. DID NOT DRIVE THE CAR 5000 MILES AND THE TRANS SENSOR MESSED UP AGAIN CAUSING THE TRANSMISSION TO NOT SHIFT OUT OF FIRST AND SECOND GEAR WITHOUT HESITATION AND VIBRATIONS. SHIFTS FINE FROM SECOND ON! PER THE DEALER THEY STATED THIS IS A HUGE ISSUE WITH FIESTAS AND FOCUSES FROM 2010 AND UP! *TR

03/06/2015
Components: POWER TRAIN
Incident Date: 05/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ7CM******
Summary

CAR SHAKES AND IT FEELS LIKE THE TIRES SKIP. IT HAPPENS MOSTLY WHEN THE CAR IS WARM AND I'M GOING AROUND A CORNER. HAS BEEN TO THE DEALER SEVERAL TIMES FOR THE SAME THING.THEY REPLACED THE CLUTCH AND DID OTHER THINGS BUT IT KEEPS HAPPENING. IT IS CURRENTLY AT THE DEALERS (ROCHESTER INDIANA FORD)AGAIN FOR THE SAME PROBLEM. THIS LAST TIME I WAS DRIVING ON ICE AND THE CAR STARTED SHAKING.I LOST CONTROL AND WENT UP A CURB. I POPPED THE TIRE. I COULD HAVE KILLED SOMEONE IF THEY WERE STANDING THERE.IT WAS VERY SCARY AND I'M AFRAID TO DRIVE THIS CAR AGAIN KNOWING IT'S NOT SAFE. *TR

03/02/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5CM******
Summary

THE VEHICLE HAD AN ABNORMAL IDLE WHILE AT A STOP, AND WOULD SOMETIMES STALL. UPON ACCELERATION THE VEHICLE WOULD HESITATE AND JERK FORWARD. I TOOK THE VEHICLE TO THE DEALERSHIP TO RECTIFY THE ISSUE. I WAS TOLD THAT THE MECHANIC CLEARED THE CODE FOR THE CHECK ENGINE LIGHT, BUT THE INTERNAL WIRING HARNESS NEEDED TO BE REPLACED, ON A CAR THAT WAS A LITTLE OVER 2 YEARS OLD. THE INTERNAL WIRING HARNESS WAS NOT COVERED UNDER ANY TYPE OF WARRANTY. THE REPAIR WAS COMPLETED AT A COST TO ME OF $245.99. LESS THAN 2 MONTHS LATER, THE VEHICLE WAS HAVING THE SAME ISSUES, ABNORMAL IDLE, STALLING, AND HESITANT AND JERKY ACCELERATING. AGAIN, I TOOK THE CAR BACK TO THE DEALERSHIP FOR REPAIR. THIS TIME THE DEALERSHIP REPLACED THE TRANSMISSION AND CLUTCH FRONT SEALS, INPUT SEALS, AND AXLES SEALS, CHANGED TRANSMISSION FLUID, ADDED 2 QUARTS OF TRANSMISSION DUAL CLUTCH TRANSMISSION FLUID. THIS REPAIR WAS COVERED UNDER THE FORD 5 YEAR, 60,000 MILE POWER TRAIN WARRANTY. ABOUT 5 WEEKS LATER I WAS STILL HAVING THE SAME ISSUES, ABNORMAL IDLE, HESITANT AND JERKY ACCELERATION. AGAIN, I TOOK MY CAR TO THE DEALERSHIP. THIS TIME I WAS TOLD THAT THE THROTTLE BODY WAS BAD AND NEEDED TO BE REPLACED. WITH NO CHOICE, I NEED TO GET TO WORK, I TOLD THEM TO GO AHEAD WITH THE REPAIR WHICH ONCE AGAIN WAS NOT COVERED UNDER ANY TYPE OF WARRANTY. THE TOTAL FOR THIS REPAIR COST ME $720.26. IN LESS THAN 3 YEARS I HAVE HAD TO GO TO THE DEALERSHIP FOR MAJOR REPAIRS 3 TIMES AND SPENT JUST UNDER $1,000, PLUS THE INCONVENIENCE OF RENTAL CARS, DAYS OFF OF WORK, AND THE GENERAL ANNOYANCE OF KNOWING MY NEW VEHICLE HAS MAJOR MECHANICAL ISSUES. *TR

03/02/2015
Components: STRUCTURE
Incident Date: 03/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5CM******
Summary

I PUT SOMETHING IN THE PASSENGER SIDE BACK SEAT, AS I CLOSED THE DOOR, IT BOUNCED BACK OPEN. I THOUGHT SOMETHING WAS IN THE WAY OF MAKING THE DOOR CLOSE, I CHECKED, NOTHING WAS THERE. I THOUGHT THE LATCH WAS STUCK, IT WASN'T. I HAD TO FIND SOME BUNGEE CORDS TO KEEP THE DOOR CLOSED ON MY 42 MILE DRIVE HOME. I COULD ONLY IMAGINE IF MY KIDS WERE IN THE CAR WHEN SOMETHING LIKE THIS WAS TO HAPPEN. *TR

02/28/2015
Components: STRUCTURE
Incident Date: 02/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ0CM******
Summary

GOT MY 3YR OLD CHILD OUT OF THE PASSENGER REAR DOOR. WENT TO CLOSE THE DOOR AND WALKED AWAY. AS I TURNED IT DIDN'T SOUND RIGHT AS THE DOOR SHUT. SO I TRIED TO CLOSE IT AGAIN. THE DOOR LATCH FAILED TO CLOSE THE DOOR. SO NOW I AM UNABLE TO KEEP THE DOOR SHUT. I WAS FORCED TO GET A ROPE AND TIE THE DOOR TO THE OTHER REAR DOOR TO KEEP IT SHUT SO MY INTERIOR LIGHTS SHUT OFF AND NOT KILL MY BATTERY AND TO TURN THE DOOR ALARM OFF. *TR

02/24/2015
Components: STRUCTURE
Incident Date: 02/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3CM******
Summary

TL*THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE REAR DRIVER DOOR UN-LATCHED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE REAR DRIVER DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,276.

02/24/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 02/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6CM******
Summary

REAR SIDE DOOR LATCH NOT LOCKING THE DOOR. WAS ABOUT TO DRIVE WITH MY 2 DAUGHTERS ON THE BACK SEAT WHEN I NOTICED THAT THE DOOR IS NOT LOCKING. *JS

02/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2CM******
Summary

I HAVE A 2012 FORD FIESTA AND MY TRUNK RECENTLY STARTED OPENING UP ON IT'S OWN. THE CAR CAN BE ON OR OFF, STATIONARY OR IN MOTION, AND THE TRUNK WILL JUST POP OPEN ON ITS OWN. I FIRST NOTICED THAT THE BUTTON TO OPEN THE TRUNK WOULD NOT ENGAGE WHEN I PRESSED ON IT TO OPEN THE TRUNK, AND I HAD TO USE THE BUTTON ON THE KEY TO OPEN THE TRUNK, AND THEN IT JUST STARTED POPPING OPEN ON ITS OWN. IF I AM SITTING IN THE CAR I CAN HEAR IT CLICK AND THEN THE TRUNK OPENS UP. *TR

02/06/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0CM******
Summary

MAJOR ISSUES WITH THE TRANSMISSION SYSTEM, INCLUDING ROLLING BACKWARDS AFTER COMING TO A STOP, HESITATING WHEN SHIFTING, CLUNKING AND CHATTERING WHEN SHIFTING, RESPONDING SLOWLY WHEN ACCELERATING, FEELING LIKE THE TRANSMISSION IS SEARCHING FOR THE CORRECT GEAR BUT CANNOT FIND IT, AND THE RPM SPIKES AND DROP WHEN SHIFTING. TWO SOFTWARE UPDATES FOR THE TRANSMISSION AND TWO REPLACEMENTS OF THE CLUTCH HAVE BEEN MADE WITHIN THE LAST 1 AND A HALF. *JS

02/04/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 02/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE, THE DOOR AJAR WARNING LIGHT ILLUMINATED. A PEDESTRIAN NOTIFIED THAT THE REAR PASSENGER DOOR WAS OPENED AND THE DOOR FAILED TO LATCH. THE CONTACT USED BUNGEE CORDS IN ORDER TO KEEP THE DOOR CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

02/02/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0CM******
Summary

THE TRANSMISSION ON THE CAR WILL START GIVING OUT AND WHEN YOUR TRYING TO DRIVE IN ROAD IT WILL START TO SLOW DOWN. I HAVE TAKEN MY CAR FOR SERVICE TO FORD FOR THE SAME REASON AND OTHER REPAIRS HAVE BEEN DONE TO THE CAR SINCE I BOUGHT IT BRAND NEW FROM FORD. I BELIEVE MY CAR SHOULD BE BOUGHT BACK I HAVE TO KEEP TAKING IT TO GET WORK DONE ON IT. *TR

01/28/2015
Components: SEATS
Incident Date: 07/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP48JXCM******
Summary

FEMALE DRIVER, APPROX 5'7", 130 LBS, DRIVING ON THE FREEWAY AT APPROX. 65 MPH FELT A SUDDEN JOLT IN THE SEAT BACK STARTLING BOTH DRIVER AND PASSENGER. AFTER THERE WAS NO LOWER BACK SUPPORT FELT. DEALER REPLACED P/N CE8Z5461019A (BACK ASSY, SEAT). THIS HAS NOW OCCURRED WITH THE SAME DRIVER AND STARTLING HER AGAIN WHILE DRIVING ON THE FREEWAY AT MILEAGE 26,800 ON 1/25/2015. VEHICLE HAS YET TO BE TAKEN TO DEALER FOR REPAIR. FORD MOTOR COMPANY TO BE CONTACTED AS WELL. THE CONCERN IS THE STARTLING ASPECT TO THE DRIVER WHILE AT FREEWAY SPEEDS COULD CAUSE SOMEONE TO LOOSE FOCUS ON DRIVING SAFELY TRYING TO DETERMINE WHAT JUST OCCURRED. *TR

01/27/2015
Components: POWER TRAIN
Incident Date: 09/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7CM******
Summary

SHORTLY AFTER PURCHASING MY 2012 FORD FIESTA (NEW) IN DECEMBER, 2012, IT BEGAN SHUDDERING WHEN CHANGING BETWEEN GEARS. IT ALSO MADE A "RATTLING" NOISE WHEN ACCELERATING OR SOMETIMES EVEN WHEN CRUISING AT A STEADY SPEED. THE FIRST TIME I BROUGHT THE CAR TO THE DEALERSHIP, THEY KEPT IT FOR A FEW DAYS BUT TOLD ME THEY COULD NOT DUPLICATE THE PROBLEM. THE SECOND TIME I BROUGHT IT (OCTOBER, 2013, APPROXIMATELY 30,000 MILES) THEY KEPT IT FOR A WEEK AND TOLD ME THERE WAS SOMETHING LEAKING ON TO THE CLUTCH AND THEY FIXED IT. NOW, AT 57,000 MILES, THE CAR IS SHUDDERING WORSE THAN EVER, PARTICULARLY BETWEEN FIRST AND SECOND GEARS, AND THE RATTLING NOISE HAS GOTTEN PROGRESSIVELY WORSE. PEOPLE RIDING WITH ME CONSTANTLY ASK WHAT IN THE WORLD IS WRONG WITH MY CAR. I FINALLY BROUGHT IT BACK TO THE DEALERSHIP, WHERE IT HAS NOW BEEN FOR TWO WEEKS. THEY'VE CALLED TWICE - THE FIRST TIME TO SAY THAT THEY WERE GOING TO HAVE TO REMOVE THE ENTIRE TRANSMISSION, SO IT WOULD BE A WHILE LONGER BEFORE IT WAS REPAIRED. THE SECOND TIME WAS A WEEK AGO WHEN THEY SAID FORD HAD SOMETHING THEY WANTED THEM TO TRY (NOT SURE WHAT EXACTLY IT WAS). HAVE NOT HEARD FROM THEM SINCE. I'M FEARFUL THAT AT LESS THAN 60,000 MILES I'M GOING TO HAVE A VEHICLE THAT A) CAN NEVER BE FULLY REPAIRED AND B) IS POSSIBLY UNSAFE. AND CERTAINLY I'LL NEVER BE ABLE TO SELL IT OR GET ANY MONEY FOR IT, WHO WANTS TO PURCHASE A USED VEHICLE THAT HAS A REPUTATION FOR SO MANY PROBLEMS, AS BOTH THE FIESTA AND THE FOCUS DO. *TR

01/26/2015
Components: POWER TRAIN
Incident Date: 09/01/2012
Crash: No
Fire: No
Summary

I LEASED A 2012 FORD FIESTA IN MARCH 2012. SHORTLY AFTER, I CONTACTED MY DEALERS SERVICE DEPARTMENT ABOUT GRINDING/KNOCKING NOISES WHEN I ACCELERATE. THEY TOLD ME IT WAS NORMAL FOR THE "NEW" TRANSMISSION IN THE FIESTAS. THE NOISES GOT LOUDER AND MORE FREQUENT SO I TOOK IT IN. THEY HEARD NOISES AND SAID THERE WAS NOTHING THEY COULD DO. MULTIPLE TRIPS TO SERVICE, HAD PARTS CHANGED WITH NO CHANGE IN NOISES. ON ONE APPOINTMENT, FOUND THEY HAD TO PULL MY TRANSMISSION FOR MULTIPLE LEAKS, NEW SEALS, ETC. CAR WAS OK FOR A LITTLE WHILE, BUT CONCERNS BACK WITH NOISES, JOLTING, JERKING, LACK OF ACCELERATION. DEALERSHIP WOULD TAKE IT OUT AND SAY THEY EXPERIENCED WHAT I HAD BEEN SAYING, BUT NOTHING THEY COULD DO. ACCORDING TO FORD, IT WAS OPERATING WITHIN NORMAL PARAMETERS. AFTER SOME TIME, THEY WOULD NOT TAKE THE CAR BACK AGAIN FOR SERVICE SO I BEGAN GOING ELSEWHERE. AFTER MULTIPLE SERVICE VISITS FOR THE SAME REASONS, I WAS FINALLY INTO SEPTEMBER 2014 AND FINDING THEY HAD TO ORDER ME MY 3RD CLUTCH. I WAITED MONTHS, WITH NO ANSWERS OR EXPLANATION FROM FORD, AND PART FINALLY ARRIVED 1/25/15...5 MONTHS AFTER ORDERING!!!! REPEATED CALLS TO FORD THAT CAR WAS STALLING, SEVERE JERKING, LACK OF ACCELERATION, ETC. AND ALL THEY WOULD SAY IS WORK WITH SERVICE, NOTHING THEY COULD DO. I HAVE READ MANY REVIEWS AND STORIES OF PEOPLE WITH SAME ISSUES, POORLY FUNCTIONING TRANSMISSIONS IN THE FIESTAS AND OTHER MODEL FORDS. FORD REFUSES TO TAKE RESPONSIBILITY OF FIXING, THEY JUST EXTEND THE WARRANTY WHICH IS NOT FIXING THE IMMEDIATE PROBLEMS OR KEEP FROM HAPPENING AGAIN. I AM IN THE PROCESS OF TRYING TO TERMINATE MY LEASE. *TR

01/24/2015
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 01/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6CM******
Summary

I HAVE BEEN EXPERIENCING A SHUDDER WHEN I GO FROM A DEAD STOP. WHEN I HAD EXPERIENCED THIS I TOOK IT TO MY FORD DEALERSHIP. AFTER THEY"LOOKED IT OVER" THEY SAID THEY DIDN'T FIND ANYTHING AND IT IS A YEAR LATER AND IT IS STILL DOING IT AND NOW MY CHECK ENGINE LIGHT IS ON. I'M NOT HAPPY ABOUT THIS AT ALL BECAUSE I DID TAKE TO THE DEALERSHIP TO GET IT TAKEN CARE OF AND IT WASN'T. PLEASE HELP ME. *TR

01/21/2015
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 10/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ5CM******
Summary

WHILE DRIVING OUT OF MY NEIGHBORHOOD MY REAR PASSENGER DOOR LATCH STOPPED WORKING. THE DOOR SWUNG OPEN AS I TURNED THE CORNER. ONE COULD ONLY IMAGINE HOW TERRIFYING THIS WAS FOR MY 7 YEAR OLD WHO WAS SITTING RIGHT NEXT TO THAT DOOR AS IT FLEW OPEN. *TR

01/21/2015
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 09/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ5CM******
Summary

AS I WAS PULLING OUT OF THE DRIVEWAY AND STARTED DRIVING DOWN THE STREET MY FRONT PASSENGER DOOR FLEW OPEN ONLY TO FIND THE DOOR LATCH TO BE BROKEN. WHEN THE DOOR WONT CLOSE THE LIGHTS STAY ON RESULTING IN A DYING BATTERY. EXTREMELY INCONVENIENT AND UNSAFE. THIS HAPPENED AGAIN ONE MONTH LATER AND EACH TIME THE PART WAS ON A NATIONAL BACKORDER. *TR

01/20/2015
Components: STRUCTURE
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7CM******
Summary

I HAVE A 2012 FORD FIESTA SE WE WERE DRIVING AND TURNED A CORNER AND THE REAR DOOR FLEW OPEN WE PULLED OVER AND THE DOOR WOULD NOT STAY LATCHED. BOUGHT A BUNGY CORD AND TIED THE TWO DOORS TOGETHER, WENT TO FORD THE NEXT DAY AND THEY STATED THAT THERE WAS A KNOWN PROBLEM WITH THE DOOR LATCHES I CALLED CUSTOMER SERVICE BROUGHT THE CAR IN, CONTACTED BY THE SERVICE ADVISER STATING IT WOULD NOT BE COVERED SINCE MY CAR IS OUT OF WARRANTY THEY WANT $175 TO ANALYSIS THE PROBLEM AND + PARTS AND TIME TO FIX. I REFUSE TO PAY IT SINCE THE LATCH SHOULD OF BEEN RECALLED. ITS A KNOWN PROBLEM BUT THEY WILL NOT TAKE ACTION OR ACCEPT RESPONSIBILITY. I AM APPALLED. WHAT POOR CUSTOMER SERVICE THEY HAVE AT FIESTA LINCOLN AND BERGE FORD IN MESA, AZ. THEY DO NOT LISTEN OR RESPOND WITH A SOLUTION, CALL FORD IF YOU WANT TOO, WAS THEIR SUGGESTION. *TR

01/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ2CM******
Summary

WHILE THE CAR WAS IN MOTION, THE DOOR OPEN LIGHT AND THE INTERIOR CAR LIGHTS TURNED ON, THEN I IMMEDIATELY NOTICED THAT THE BACK DOOR BEHIND THE PASSENGER'S SIDE OPENED BY ITSELF. I STOPPED AND TRIED TO CLOSE IT AND IT WOULD NOT SHUT OR LOCK. THE PASSENGER AT THE TIME HAD TO HOLD THE DOOR UNTIL WE GOT TO OUR DESTINATION. REAL HAZARD TO THE CARS THAT WERE RIGHT BY MINE AND MY PASSENGERS. IT WAS SCARY TO THINK OF ALL THE THINGS THAT COULD HAVE GONE WRONG BECAUSE THE LATCH SUDDENLY FAILED OUT OF NOWHERE. CALLED FORD AND IT'S A MORE THAN $300 FEE TO FIX THE LATCH SYSTEM ON THAT DOOR AND THE SERVICE CLERK TOLD ME THAT THIS IS SOMETHING THAT HAPPENS. THIS DOES NOT MAKE SENSE. IF FORD KNOWS THIS, WHY AREN'T THEY DOING ANYTHING? NEVER BEFORE HAVE I HEARD OF A LATCH BREAKING WHILE A CAR IS IN MOTION, SPECIALLY WHEN MY CAR'S BACK DOORS ARE ALMOST NEVER USED AND MY CAR IS STILL RELATIVELY NEW. I DON'T WANT TO THINK THAT THIS MIGHT HAPPEN WITH ANY OF MY OTHER CAR DOORS AS WELL. THIS CONVENIENTLY HAPPENED WHEN MY CAR'S WARRANTY EXPIRED. *TR

01/16/2015
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 08/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8DM******
Summary

I HAVE A 2012 FORD FIESTA. THE BACK RIGHT DOOR LOCK HAS FAILED AND NOW THE REAR BACK DOOR WON'T REMAIN CLOSED. LUCKILY THIS HAPPENED WHILE THE CAR WASN'T MOVING. COULD HAVE BEEN A HUGE ISSUE HAD I ACTUALLY BEEN IN MOTION. *TR

01/13/2015
Components: POWER TRAIN
Incident Date: 06/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ9CM******
Summary

WHEN I BOUGHT THIS CAR FROM A FORD DEALERSHIP (USED IN 2014) I NOTICED THAT IT SHUDDERS WHEN SHIFTING THROUGH THE GEARS. I WAS TOLD THIS IS NORMAL; HOWEVER IT HAS SEEM TO GOTTEN WORSE. IT NOW ALSO MAKES GRINDING NOISES ALONG WITH THE SHUDDERING WHEN SHIFTING THROUGH THE GEARS. I CAN'T IMAGINE THAT THIS IS SUPPOSED TO BE NORMAL. I T ALSO JERKS WHEN SHIFTING THROUGH THE LOWER GEARS. I HAVE SINCE DONE RESEARCH TO FIND THAT NOT ONLY ARE THERE HUNDREDS OF OTHER FORD FIESTA OWNERS THAT HAVE COMPLAINED ABOUT THE SAME THING, BUT THERE IS ALSO A CLASS ACTION LAWSUIT THAT WAS FILED AGAINST FORD FOR THIS ISSUE. WHAT IS BEING DONE TO RESOLVE THIS? *TR

01/12/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9CM******
Summary

VEHICLE HAS BEEN TAKEN IN SEVERAL TIMES FOR NOISE IN FRONT OF THE CAR AND TRANSMISSION JERKING WHEN TRYING TO SHIFT GEARS ,CHANGING LANES ON A HIGHWAYS TAKING TURNS AND GOING UP AND DOWN HILLS. THE CLUTCH SYSTEM IS CAUSING SHIFTING PROBLEMS AND EVERY TIME I SLOW DOWN OR BRAKE THE RATTLING NOISE UPFRONT GETS LOUDER, I WAS IN THE MIDDLE OF CHANGING LANES WHEN THE CAR JERKED GEARS DID NOT SHIFT AND I ALMOST GOT HIT BY ANOTHER CAR. IT IS VERY DANGEROUS AND HAVE BEEN GETTING A RUN AROUND ABOUT GETTING IT FIX.THE CAR'S ELECTRICAL SYSTEM COULD CAUSE THE TRANSMISSION'S ELECTRONIC CONTROLS TO SHUT DOWN OR NOT ALLOW THE CAR TO START AT ALL, AS I WAS TOLD BY THE SERVICER I LOOKED IT UP AND OTHER CARS HAVE THE SAME PROBLEM I NEED ASSISTANCE AS I DID MY RESEARCH FOUND THERE ARE HUNDREDS OF FORD FIESTA THAT ARE HAVING THE SAME PROBLEMS. *TR

01/11/2015
Components: UNKNOWN OR OTHER
Incident Date: 12/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0BM******
Summary

REAR PASSENGER DOOR WILL NOT STAY SHUT. I AM GUESSING THAT IT IS THE LATCHING MECHANISM THAT HAS FAILED. I HAD TO TIE THE DOOR SHUT WITH A RATCHET STRAP SO IT COULD BE DRIVEN HOME. THE CAR HAS ONLY 40000 MILES ON IT, AND THE REAR DOORS ARE RARELY USED. I HAVE SEEN THAT THIS IS AN ONGOING PROBLEM WITH THESE VEHICLES. *TR

01/10/2015
Components: POWER TRAIN,ENGINE
Incident Date: 01/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4CM******
Summary

AFTER 13 DAYS OF OWNING THE CAR, THE CAR BEGAN TO MAKE GRINDING NOISES AND WOULD SHUDDER WHEN SHIFTING IN LOW GEARS. THE NOISE AND SHUDDERING WAS SO BAD THAT I WAS AFRAID TO DRIVE THE CAR. TOOK TO DEALERSHIP AND CLUTCH IS NEEDING REPLACEMENT. ACCORDING TO WWW, THIS IS A VERY COMMON PROBLEM AND OFTEN PROGRESSES TO THE CAR SUDDENLY ACCELERATING. THIS IS A DANGEROUS ISSUE AND SHOULD BE TREATED AS SUCH. I FIND IT APPALLING THERE HAS YET TO BE A RECALL... *TR

01/09/2015
Components: SUSPENSION,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/20/2013
Crash: No
Fire: No
Summary

CAR STARTED GRINDING, CRUNCHING, AND SHAKING, AND HAD DIFFICULTY TURNING, ACCELERATING, AND GOING UP HILLS. CAR WAS BROUGHT TO A FORD DEALERSHIP AND MECHANICS WERE TOLD BY OWNER THAT THERE WAS A TRANSMISSION PROBLEM. MECHANICS RESET TRANSMISSION, BUT DID NO FURTHER WORK. CAR CONTINUED TO MAKE NOISES, SHUTTER, AND JOLT. WAS BROUGHT TO ANOTHER FORD DEALERSHIP ON DECEMBER 2014 WHEN CAR WAS SPUTTERING AT STOPS. MECHANICS REPLACED ENTIRE TRANSMISSION WHEN 23000 MILES ONLY. *TR

01/09/2015
Components: STRUCTURE
Incident Date: 01/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ6CM******
Summary

AFTER DROPPING OFF MY KIDS I DRIVE 4 MILES AND MAKE A LEFT TURN MY BACK PASSENGER SIDE DOOR OPENS UP AND THE MESSAGE ON MY DASH LIGHTS UP SAYING THE DOOR IS OPEN. I STOP ON THE SIDE OF THE ROAD AND TRY AND CLOSE THE DOOR BUT, THE DOOR WILL NOT LATCH. LUCKY I HAD BUNGEE CABLES IN MY CAR TO CLOSE THE DOOR TO GET HOME. THIS IS A BIG SAFETY ISSUE THAT A DOOR CAN OPEN AT ANY TIME. THIS NEEDS TO BE RECALLED AND FIXED BEFORE SOMEONE GETS HURT. *TR

01/08/2015
Components: UNKNOWN OR OTHER
Incident Date: 09/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ3CM******
Summary

HAD TWO DOOR LATCHES BREAK IN SEPTEMBER 2014 AND ANOTHER ONE IN DECEMBER 2014. ON ALL INCIDENTS DOOR'S SIMPLY WOULDN'T SHUT. NO WARNING BEFORE LATCHES BROKE.SO FAR IT HAS COST ME OVER $1,000.00 FOR NEW LATCHES AND RENTAL CARS. *TR

01/07/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6CM******
Summary

THE REAR DOOR LATCH RELEASED WHILE THE VEHICLE WAS IN MOTION AND NOW DOES NOT WORK AT ALL. I HAVE CONTACTED BOTH MY LOCAL FORD DEALERSHIP AND CORPORATE. BOTH HAVE REFUSED TO RESOLVE THIS SERIOUS SAFETY ISSUE. *TR

01/05/2015
Components: STRUCTURE
Incident Date: 01/05/2015
Crash: No
Fire: No
Summary

I WAS RIDING WITH MY FRIEND TODAY GOING TO LUNCH IN HIS 2012 FORD FIESTA WHEN THE DOOR SLUNG OPEN AS HE TOOK A CORNER CAUSING ME TO ALMOST FALL OUT! WHEN WE REACHED A STOP WE TRIED TO CLOSE THE DOOR AND IT WOULD NOT SHUT! I READ ONLINE THIS IS A FREQUENT PROBLEM! IT SHOULD BE RECALLED! *TR

12/31/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3CM******
Summary

MY THROTTLE BODY STUCK OPEN. THE FUSION AND THE ESCAPE HAS AN EXTENDED WARRANTY REQUIRED BY YOU BUT YOU DID NOT INCLUDE THE FIESTA. SAME ISSUE. SITTING AT A STOPLIGHT AND MY CAR REVS BETWEEN 2,000 AND 3,000 RPMS. IT WENT ABOVE 3,000 RPMS A COUPLE OF TIMES. I LUCKILY HAD MY OWN EXTENDED WARRANTY SO IT ONLY COST ME $100.00 TO FIX IT BUT THE FIESTA (AND PROBABLY ANY FORD MADE IN THOSE YEARS) SHOULD BE COVERED. IT WAS SUPER SCARY. LUCKILY MY ENGINE IS A MANUAL TRANSMISSION SO I WAS ABLE TO PUT IT INTO NEUTRAL AND NOT GET INTO ANY CAR ACCIDENT. (AN AUTOMATIC TRANSMISSION WOULD HAVE A BIG PROBLEM). *JS

12/22/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 12/21/2014
Crash: No
Fire: No
Summary

THE DOOR LATCH ON MY FRONT PASSENGER SIDE BROKE, AND WILL NO LONGER LATCH. THIS IS THE SECOND LATCH ON MY CAR TO BREAK IN THIS MANNER. *TR

12/19/2014
Components: POWER TRAIN
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2CM******
Summary

TRANSMISSION/SHIFT VIBRATES AND SHAKES WHEN IT SHIFTS AND ON OCCASION DIES AT STOPS. HESITATES SOMETIMES WHEN ACCELERATING FROM STOP. TAKEN TO DEALER MULTIPLE TIME, THEY APPLY SOFTWARE UPDATES AND DENY ANYTHING IS WRONG. DEALER AND FORD MOTORS SAY IT IS WITHIN GUIDELINES AND REFUSE TO DO ANYTHING FURTHER.. *TR

12/12/2014
Components: STRUCTURE
Incident Date: 07/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXCM******
Summary

THE REAR PASSENGER DOOR FAIL TO LATCH..I TURNED ON MY CAR AND SAW THE WARNING SIGN ON MY DASH SCREEN SAYING PASSENGER REAR DOOR OPEN .. I TRY TO CLOSE IT AND IT DID NOT LATCH. .. I HAD TO REPLACE THE ENTIRE LOCK ASSY.. THE LATCH FAIL.. GOOD LUCK FOR ME THAT THE DOOR DID NOT OPEN WHILE DRIVING. *TR

12/09/2014
Components: STRUCTURE
Incident Date: 06/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ8CM******
Summary

THE LATCH ON THE DOOR BECAME LOOSE AND OPENED. DOOR LATCH WAS ON THE PASSENGER REAR. TOOK IT TO DEALERSHIP AND WAS FIXED. TODAY ON DECEMBER 9, 2014 THE PASSENGER FRONT DOOR LATCH STOPPED WORKING AND NO LONGER CLOSES SHUT. THIS TIME IT HAPPENED WHILE THE CAR WAS STOPPED. *TR

12/06/2014
Components: STRUCTURE
Incident Date: 12/03/2014
Crash: No
Fire: No
Summary

LATE IN THE AFTERNOON, AFTER SECURING MY TODDLER IN THE BACK OF MY CAR, I CLOSED THE REAR-PASSENGER SIDE DOOR AND PROCEEDED TO START THE CAR IN A BUSINESS PARKING LOT. THE DOOR SOUNDED AND FELT LIKE NORMAL WHEN I CLOSED THE DOOR. AFTER STARTING THE CAR AND DRIVING A FEW YARDS, THE OPEN-DOOR INDICATOR APPEARED ON THE DASH AND I NOTICED, AS I APPLIED THE BRAKES, THAT THE REAR-PASSENGER DOOR BEGAN TO OPEN. AFTER STOPPING, I INSPECTED THE DOOR AND FOUND THAT THE DOOR LATCH HAD FAILED COMPLETELY. THE LATCH COULD BE MANIPULATED BY HAND, BUT IT WOULD NOT LATCH AT ALL. I SECURED THE DOOR AS BEST I COULD WITH A NECK TIE AND RETURNED HOME, CONCERNED THAT AN OPEN DOOR WOULD SERIOUSLY COMPROMISE THE SAFETY OF THE CAR, IN PARTICULAR, THE REAR PASSENGER COMPARTMENT IN WHICH MY TODDLER WAS SEATED. I TOOK THE CAR TO THE LOCAL FORD DEALERSHIP THE FOLLOWING DAY AND THE SERVICE REPRESENTATIVE SAID THAT FORD USUALLY WARRANTIES THE REPLACEMENT OF THE LATCH. THEY DECLINED TO WARRANTY THE LATCH IN MY CAR AND I WAS FORCED TO PAY OUT OF POCKET FOR, WHAT SEEMS TO ME, TO BE A SERIOUS SAFETY DEFECT. THE DEALERSHIP SERVICE REPRESENTATIVE WAS VERY SURPRISED BY FORD'S REFUSAL TO WARRANTY THE LATCH AND ENCOURAGED ME TO KEEP MY RECEIPTS IN CASE OF A RECALL. *TR

12/05/2014
Components: STRUCTURE
Incident Date: 08/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ1CM******
Summary

RIGHT REAR SIDE PASSENGER DOOR WAS OPEN. DOOR WAS THEN SHUT AND WOULD NOT STAY CLOSED. PASSENGER HAD TO HOLD SHUT ON WAY TO DEALERSHIP. PART WAS THEN REPLACED BUT PAID FOR OUT OF POCKET. (R/R DOOR LATCH. ESTIMATION OF REPAIRS WAS $195.01). *TR

12/05/2014
Components: STRUCTURE
Incident Date: 11/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ1CM******
Summary

CAR WAS IN MOTION ON THE FREEWAY PASSENGER SIDE DOOR FLEW OPEN AND WOULD NOT STAY SHUT. PULLED OVER CHECKED INCIDENT DOOR WOULD NOT CLOSE AT ALL. INSIDE LIGHTS WOULD NOT SHUT OFF CAR ALARM WILL NOT ACTIVATE. DEALERSHIP (FORD) WANTS TO CHARGE FOR ANOTHER 218$ FOR REPLACEMENT PART PLUS INSPECTION FEE. SO CAR PASSENGER DOOR IS NOW TIED WITH ROPE TO HOLD SHUT.FUSE WAS PULLED FOR LIGHTS INSIDE(FOR BATTERIES SAKE) PASSENGERS NOW HAVE TO CLIMB THROUGH DRIVER SIDE OF CAR. *TR

12/04/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 12/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8CM******
Summary

THE DOOR LATCH FOR THE REAR PASSENGER DOOR STOPPED WORKING. THE DOOR WILL NOT CLOSE ANYMORE. THERE WAS NO DAMAGE TO THE DOOR. *TR

12/02/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 11/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE ATTEMPTING TO CLOSE THE REAR PASSENGER SIDE DOOR, THE DOOR WOULD NOT CLOSE. THE DEALER STATED THAT THE PLASTIC EXTERIOR DOOR LATCH FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 68,000.

11/29/2014
Components: POWER TRAIN
Incident Date: 11/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ0CM******
Summary

I AM WRITING IN REGARDS TO MY 2012 FORD FIESTA WHICH WAS PURCHASED IN JUNE2014. SINCE THEN I HAVE HAD NOTHING BUT TRANSMISSION PROBLEMS. IT WAS TAKEN TO DEALER WHO SAID THERE IS NO PROBLEM. THE ISSUE PERSISTED AND WAS TAKEN TO A DIFFERENT FORD DEALER WHO UPGRADED SOFTWARE. VEHICLE WAS FINE FOR A MONTH,NOW WORSE THAN EVER. WAS TAKEN BACK TO SAME DEALER AND WAS TOLD YES, WE HEAR GRINDING NOISE, AND WE FEEL THE SLIPPING BUT THERE IS NOTHING THEY CAN DO. WHAT KIND OF SENSE IS THAT!!! I DID SOME RESEARCH AND FOUND THOUSANDS OF OTHERS WITH THE SAME ISSUES AND SAME RESPONSES FROM THE FORD PEOPLE. THIS IS UNACCEPTABLE! FORD SHOULD TAKE SOME KIND OF RESPONSIBILITY TO THIS ISSUE MY CAR IS SO BAD,MY WIFE IS SCARED TO DRIVE FEARING SLIPPING OUT OF GEAR. I HAVE NO CHOICE BUT TO FILE A LEMON LAW SUIT WITH FORD FOR NEGLIGENCE. I WILL ALSO FORWARD THIS EMAIL TO CONSUMER PROTECTION, NEWS STATIONS AND THE BETTER BUSINESS'S BUREAU AND ANY OTHER CORPORATE SERVICE I CAN. I WOULD LIKE RESPONSE BACK. *TR

11/29/2014
Components: STRUCTURE
Incident Date: 11/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6CM******
Summary

TODAY AFTER LOADING MY SON INTO HIS CAR SEAT (LUCKILY I HAD HIM SECURED IN THE MIDDLE OF THE BACKSEAT) I TRIED TO CLOSE THE REAR PASSENGER SIDE DOOR AND IT WOULD NOT LATCH. I TRIED SEVERAL TIMES CLOSING AND SETTING THE LOCKS, AND EVEN SETTING THE CHILD LOCK TO NO AVAIL. I HAD TO RESORT TO RUNNING BUNGIE CORDS THROUGH THE DOOR HANDLE TILL I COULD GET TO THE DEALERSHIP. AT LEAST THEY OWNED UP TO IT BEING A WARRANTY ISSUE BUT MAYBE THEY SHOULD LOOK INTO ALL OF THE DOOR LATCHES BEFORE I GET IT BACK. *TR

11/29/2014
Components: STRUCTURE
Incident Date: 11/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ3CM******
Summary

JUST GOT DONE PUTTING BAGS IN MY BACK SEAT THROUGH THE REAR PASSENGER DOOR. I CLOSED THE DOOR AND THEN GOT IN MY CAR AND LEFT MY HOUSE. I TURNED LEFT OUT OF MY NEIGHBORHOOD AND THE REAR PASSENGER DOOR JUST FLEW OPEN. I GOT OUT TO INVESTIGATE AND MY DOOR WOULD NOT SHUT. I TRIED OVER AND OVER AGAIN. THE LATCH MOVED FREELY AT EVERY POSITRON. IT IS BROKEN INTERNALLY IN THE LATCH OR SOMETHING. THIS IS A VERY DANGEROUS SITUATION TO BE IN. I HAVE TWO CHILDREN IN CAR SEATS. WHAT IF THEY WERE IN THE BACK SEAT. THIS SEEMS TO BE A ISSUE WITH THESE CARS AND IF NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS SERIOUSLY HURT OR EVEN KILLED. *TR

11/27/2014
Components: STRUCTURE
Incident Date: 11/27/2014
Crash: No
Fire: No
Summary

RIGHT REAR DOOR LATCH FAILURE ON 2012 FORD FIESTA. *TR

11/23/2014
Components: STRUCTURE,ELECTRONIC STABILITY CONTROL
Incident Date: 11/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ1CM******
Summary

THE DOOR LATCH FOR MY PASSENGER DOOR REFUSES TO CLOSE. THE DOOR SWINGS FREELY AND CANNOT LATCH TO THE CAR. MY PASSENGER ALMOST FELL OUT OF THE CAR. VERY DANGEROUS AND SCARY SITUATION TRYING TO DRIVE. THIS IS THE SECOND TIME THIS HAS HAPPENED THE FIRST INCIDENT WAS A REAR PASSENGER DOOR NOT LATCHING. THE DOOR LATCH NEEDS TO BE RECALLED. *TR

11/21/2014
Components: STRUCTURE
Incident Date: 11/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2CM******
Summary

DRIVING HOME FROM WORK DASH INDICATOR WARNED PASSENGER REAR SIDE DOOR WAS NOT LATCHED (CAME OPEN). STOPPED AND WAS UNABLE TO GET DOOR TO LATCH - TIED A STRAP TO IT TO HOLD IT SHUT. THIS IS THE SECOND INCIDENT OF LATCH NOT HOLDING DOOR CLOSED ON THIS FIESTA. FORD DEALERSHIP, ENERGY COUNTRY IN PORT ARTHUR, TX, REPLACED PASSENGER DOOR LATCH WHEN IT DID THE SAME THING. VERY DANGEROUS AND GETTING RID OF THIS VEHICLE ASAP. *TR

11/19/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXCM******
Summary

AROUND 11/16/14 I WAS ON INTERSTATE I-35 SOUTH AND I WAS EXITING AND THE REAR DRIVER SIDE DOOR OPENED UP AS I WAS SLOWING DOWN AT AROUND 50 MPH I THEN PULLED OVER AND THE DOOR WOULD NOT CLOSE SO I HAD TO DRIVE HOME THAT WAY. *TR

11/19/2014
Components: POWER TRAIN
Incident Date: 02/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1CM******
Summary

WHEN MAKING A LEFT TURN THE AUTOMATIC TRANSMISSION ACTED LIKE IT WAS IN THE WRONG GEAR. MAKING A NORMAL LEFT TURN, PULLED UP TO THE LIGHT AND WAITED FOR CROSS TRAFFIC TO CLEAR, WHEN CROSS TRAFFIC CLEARED PRESSED ACCELERATOR TO GO AND THE CAR BARELY RESPONDED. ALMOST CAUSE AN ACCIDENT BECAUSE THE CAR WOULD NOT GO. *TR

11/19/2014
Components: POWER TRAIN
Incident Date: 11/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1CM******
Summary

GOING UP A HILL IN TOWN THE TRANSMISSION WENT IN AND OUT OF GEAR, ALMOST COULD NOT MAKE IT UP THE HILL BECAUSE THE TRANSMISSION WOULD NOT STAY IN GEAR. *TR

11/19/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 11/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1CM******
Summary

KEY WOULD NOT TURN THE IGNITION SWITCH. THE TOW TRUCK DRIVER COULD NOT GET THE KEY TO TURN THE IGNITION, HE ALSO COULD NOT GET THE BRAKE-SHIFT INTERLOCK OVERRIDE TO WORK AND COULD NOT GET THE CAR OUT OF PARK. ENDED UP DAMAGING THE FRONT BUMPER TRYING TO HOOK-UP TO THE FRONT FROM THE SIDE AND EVENTUALLY TOWED IT FROM BEHIND WITH DOLLIES. THE IGNITION SWITCH HAD TO BE REPLACED, THE BRAKE-SHIFT INTERLOCK OVERRIDE STILL DOES NOT FUNCTION. *TR

11/19/2014
Components: STRUCTURE
Incident Date: 11/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7CM******
Summary

I WAS DRIVING ALONG AND TURNED THE CORNER AND THE BACK DOOR SWUNG OPEN. I PULLED OVER AND TRIED TO SHUT THE DOOR AND IT WOULD NOT SHUT. I TRIED TO SEE WHAT WAS WRONG AND THE LATCH SEEMED TO BE IN AN OPEN POSITION BUT WOULD NOT ENGAGE,. I DID NOT KNOW WHAT TO DO I WENT TO WALMART AND PURCHASED SOME CORD SO I COULD TIE THE DOORS TOGETHER. I SEARCHED THE INTERNET ABOUT THE PROBLEM AND THERE SEEM TO BE A PROBLEM WITH THE FIESTA DOOR LATCHES. I TOOK THE CAR IN TO PALM SPRINGS FORD ON FRIDAY , NOVEMBER 14 2014 AND AFTER 2 HOURS WAS ADVISED IT WAS NOT COVERED UNDER THE WARRANTY SINCE MY WARRANTY WAS EXPIRED AFTER 36,000 MILES AND THEY WANT OVER 300 DOLLARS WITH PARTS AND LABOR TO FIX THE DOOR LATCH THAT IS OBVIOUSLY SHOULD OF BEEN A RECALL FROM FORD SINCE SO MANY PEOPLE HAVE HAD THAT PROBLEM WITH THE LATCHES. THE SERVICE ADVISOR STATED THAT I SHOULD CALL THE CUSTOMER SERVICE LINE WHICH I DID AND THEY OPENED UP A CASE WHICH I HANDED BACK TO THE SERVICE ADVISOR, AND GOT A CALL SEVERAL DAYS LATER TO ADVISE ME THAT MY WARRANTY IS OUT AND I WOULD HAVE TO PAY. I ASKED THE SERVICE ADVISOR TO HAVE HIS MANAGER CALL ME. A FEW HOURS LATER THE SERVICE ADVISOR CALLED BACK AND STATED THAT HIS MANAGER SAID HE WOULD GIVE ME THE PART AT 1/2 PRICE. I ASKED HIM TO HAVE HIS MANAGER CALL ME AND TO THIS DATE HAVE NOT HEARD FROM HIM. I CALLED TWICE TODAY AND ASKED THE SERVICE ADVISOR TO CAL ME AND STILL HAVE NOT HEARD FROM HIM.. I DON'T' FEEL LIKE I SHOULD HAVE TO PUT OUT THAT KIND OF MONEY ON A DEFECTIVE PART WHEN FORD KNOWS THAT THIS PART IS DEFECTIVE. *TR

11/17/2014
Components: POWER TRAIN
Incident Date: 09/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING APPROXIMATELY 20 MPH IN SECOND GEAR, THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND THE COMPUTER WAS REPROGRAMMED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.

11/12/2014
Components: STRUCTURE
Incident Date: 11/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2CM******
Summary

PASSENGER SIDE DOOR FAILED TO LATCH AND REMAINS OPEN. NEED TO BE TIED DOWN TO BE ABLE TO USE THE VEHICLE. APPROXIMATELY 6 MONTHS AGO THE REAR PASSENGER SIDE DOOR HAD THE SAME PROBLEM AND HAD TO BE TAKEN TO THE DEALERSHIP TO BE FIXED. *TR

11/11/2014
Components: STRUCTURE
Incident Date: 07/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ8CM******
Summary

MY KIDS GOT OUT OF THE CAR AT A STORE. WHEN THEY WENT TO CLOSE THE DOOR BEHIND THEM, IT JUST FLEW OPEN AND WOULD NOT LATCH. STILL WILL NOT LATCH BECAUSE IT COST $685.00 TO REPAIR. THIS NEEDS TO BE RECALLED BY FORD. I WILL NOT STOP COMPLAINING! *TR

11/11/2014
Components: STRUCTURE
Incident Date: 09/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ1CM******
Summary

I GOT INTO MY PARKED CAR AND THE "BACK PASSENGER DOOR OPEN" WARNING LIGHT WENT ON. I WENT TO CLOSE IT AND IT WOULD NOT CLOSE--THE CATCH MECHANISM WOULD NOT CATCH. I TOOK THE CAR TO THE DEALERSHIP AND THEY REPLACED THE DOOR. APPROXIMATELY ONE MONTH LATER I HAD THE EXACT SAME PROBLEM WITH THE FRONT PASSENGER DOOR. *TR

11/10/2014
Components: POWER TRAIN
Incident Date: 03/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

CAR ACCELERATED WITHOUT TOUCHING THE GAS PEDAL AT A STOP SIGN AND THEN WOULD NOT ENGAGE WHEN THE LIGHT TURNED. THIS WAS NOT A SINGLE EVENT IT HAS HAPPENED MULTIPLE TIMES. *TR

11/08/2014
Components: STRUCTURE
Incident Date: 11/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2CM******
Summary

REAR PASSENGER DOOR LATCH ASSEMBLY HAS BROKEN, THE DOOR WILL NOT CATCH AND STAY CLOSED. AFTER OPENING THE DOOR TO GET OUR TWO YEAR OLD GRAND DAUGHTER OUT OF THE CAR THE DOOR WOULD NOT RE LATCH. WHAT IF THIS WOULD HAVE ALLOWED THE DOOR TO COME OPEN WHEN DRIVING? *TR

11/08/2014
Components: STRUCTURE
Incident Date: 11/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ2CM******
Summary

MY CHILD WENT TO GET INTO THE CAR THIS MORNING AND THE REAR PASSENGER DOOR WOULD NOT LATCH. AS MY ONLY TRANSPORTATION, I HAD TO TIE THE DOOR SHUT JUST TO TRANSPORT MY KIDS AND THE DOOR IS STILL NOT COMPLETELY SHUT. THIS IS SO UNSAFE FOR PEOPLE THAT THIS SHOULD BE RECALLED IMMEDIATELY. *TR

11/07/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 09/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ1CM******
Summary

THE CAR WAS PARK ON THE STREET. I WAS INSIDE WAITING FOR MY MOTHER TO RETURN WITH MY SISTER. MY MOM OPEN THE REAR PASSANGER DOOR, GOT MY SISTER BUCKLED IN THEN TRY TO CLOSE THE DOOR. THE LATCH WAS INEFFECTIVE IT WOULD NOT LATCH ON SO IT REMAINS OPEN. *TR

11/04/2014
Components: STRUCTURE
Incident Date: 10/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXCM******
Summary

REAR DOOR LATCH WOULD NOT ENGAGE. *TR

11/03/2014
Components: SERVICE BRAKES
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3CM******
Summary

BRAKES SQUEEK. DEALER SUPPOSEDLY FIXED. STILL SQUEEKS, BUT NOW ALSO SQUEEKS EVEN IF YOU ARE NOT BRAKING. IT IS A HIGH PITCHED SQUEEL, AND IS EMBARRASSING. *TR

10/30/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 10/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1CM******
Summary

REAR PASSENGER DOOR, DRIVER'S SIDE. I OPENED THE DOOR TO GET SOMETHING OUT, NEVER COMING CLOSE TO THE LATCH, AND WHEN I WENT TO CLOSE IT, THE LATCH DIDN'T LATCH. IT COULD NOT BE CORRECTED WITH MANUALLY MOVING IT. HAVE TO TAKE TO SHOP NOW! ONLY 37,000! *TR

10/29/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJXCM******
Summary

THE REAR DOOR LATCH ON PASSENGER SIDE WILL NOT LATCH ANY LONGER. I SEE THERE IS A PROBLEM GETTING THE PART TO CORRECT THIS ERROR. *TR

10/28/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 10/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ1CM******
Summary

I PURCHASED A FORD FIESTA 2012 A MONTH AGO, AND HAVE HAD TRANSMISSION SLIPPAGE SINCE. AT REGULAR IN TOWN SPEEDS, THE FIESTA SLIPS GEARS SOMETIMES CAUSING THE CAR TO ROLL BACKWARDS. RECENTLY I WAS IN BUMPER TO BUMPER TRAFFIC AND ALMOST HIT A CAR IN FRONT OF ME BECAUSE THE CAR JERKED SO MUCH NOT KNOWING WHAT GEAR IT SHOULD BE IN. MY CAR JOLTED BACK AND FORTH. I THEN TOOK THE CAR BACK TO THE DEALERSHIP WHERE IT WAS THEN TAKEN TO FORD AND THE COMPUTER FOR THE TRANSMISSION WAS RESET, THEY TOLD ME TO DRIVE THE CAR 1000 MILES AND TO BRING IT BACK IF NOT FIXED. THE CAR WAS STILL DOING THE SAME THING ON DAY 1 OF RETURN, THIS CAR IS NOT SAFE TO ME OR OTHER PEOPLE ON THE ROAD, ESPECIALLY IF YOU ARE STUCK IN A LOT OF TRAFFIC. THE CAR ALSO MAKES GRINDING NOISES ALONG WITH A LOT OF VIBRATION. NOBODY SHOULD BE REQUIRED TO DRIVE THIS CAR 1000 MILES MORE JUST TO HAVE TO BRING IT BACK. IT'S NOT SAFE, AND I DON'T FEEL COMFORTABLE DRIVING IT.

10/27/2014
Components: STRUCTURE
Incident Date: 10/27/2014
Crash: No
Fire: No
Summary

I OPENED THE REAR PASSENGER DOOR TO VACUUM MY 2012 FORD FIESTA AT A CAR WASH AND WHEN I FINISHED I NOTICED THE DOOR WOULD NOT CLOSE. THE LATCH WILL NOT CATCH THE DOOR. I HAD TO DRIVE ALL THE WAY HOME WITH MY REAR DOOR OPEN RISKING IT SWINGING OPEN IN TRAFFIC. I'M CURRENTLY AWAITING A RESPONSE FROM FORD. *TR

10/26/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 10/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ1CM******
Summary

I PURCHASED A FORD FIESTA 2012 A MONTH AGO, AND HAVE HAD TRANSMISSION SLIPPAGE SINCE. AT REGULAR IN TOWN SPEEDS, THE FIESTA SLIPS GEARS SOMETIMES CAUSING THE CAR TO ROLL BACKWARDS. RECENTLY I WAS IN BUMPER TO BUMPER TRAFFIC AND ALMOST HIT A CAR IN FRONT OF ME BECAUSE THE CAR JERKED SO MUCH NOT KNOWING WHAT GEAR IT SHOULD BE IN. MY CAR JOLTED BACK AND FORTH. I THEN TOOK THE CAR BACK TO THE DEALERSHIP WHERE IT WAS THEN TAKEN TO FORD AND THE COMPUTER FOR THE TRANSMISSION WAS RESET, THEY TOLD ME TO DRIVE THE CAR 1000 MILES AND TO BRING IT BACK IF NOT FIXED. THE CAR WAS STILL DOING THE SAME THING ON DAY 1 OF RETURN, THIS CAR IS NOT SAFE TO ME OR OTHER PEOPLE ON THE ROAD, ESPECIALLY IF YOU ARE STUCK IN A LOT OF TRAFFIC. THE CAR ALSO MAKES GRINDING NOISES ALONG WITH A LOT OF VIBRATION. NOBODY SHOULD BE REQUIRED TO DRIVE THIS CAR 1000 MILES MORE JUST TO HAVE TO BRING IT BACK. IT'S NOT SAFE, AND I DON'T FEEL COMFORTABLE DRIVING IT. *TR

10/24/2014
Components: POWER TRAIN,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 05/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0CM******
Summary

2012 FORD FIESTA: PURCHASED 12/4/12 ORIGINAL OWNER! HAVE HAD MY VEHICLE IN SEVERAL TIMES FOR TRANSMISSION CONCERNS SINCE MY I PURCHASE OF THE VEHICLE. TOOK IT TO THE DEALER I PURCHASED IT WITH, THEY TOLD ME NOTHING ABOUT THE AWARENESS OF THE TRANSMISSION ISSUES. IN FACT I RAN INTO THE SALESMAN WHO STATED HE JUST FOUND OUT HIMSELF AND IS HE HAD KNOWN HE WOULD NOT ADVISED THE PURCHASE OF THIS VEHICLE. SINCE THEY HAD BEEN REPAIRING THE TRANSMISSION/CLUTCH WITH NO COST OUT OF MY POCKET, I CONTINUED TO HAVE THEM REPAIR THE TRANSMISSION. BUT, I HAVE NOW SPENT MORE TIME BACK AND FORTH BETWEEN THE DEALER AND HAVING TO LEAVE MY CAR FOR DIAGNOSES AND REPAIR WORK AND IT IS GETTING VERY OLD. NOT TO SAY WHAT THIS DOES FOR THE RESALE OF THE VEHICLE. THE REPAIRS FOR THE TRANSMISSION/CLUTCH HAVE BEEN ENDLESS, REPLACING SEALS, REPROGRAMMING COMPUTERS ETC ETC. I HAVE BEEN INTO THE DEALER FIVE (5) OCCASIONS FOR THE SAME ISSUE, WITH SOME OCCASIONS HAVING TO LEAVE THE CAR WITH THE DEALER FOR DAYS (PARTS WERE BACK ORDERED). CLEARLY FORD WAS NOT INITIALLY WILLING TO ACKNOWLEDGE THE ISSUE UNTIL MOST RECENTLY, THE DEALER NOW STATES THE SYMPTOMS FROM THE TRANSMISSION ARE A COMMON OCCURRENCE WITH A 6 SPEED AUTO & DUAL CLUTCH. REPAIR WORK ON TRANSMISSION: DATE, MILEAGE, REPAIRS THUS FAR: 5/03/13: 9,659: REPROGRAMMING, ADAPTIVE LEARNING 7/11/13: 13,193: IDS UPDATED, RESET ADAPTIVE LEARNING 10/29/13: 19,945: CLUTCH ASSEMBLY, SEALS, GASKETS REPLACED, TRANSMISSION ASSISTANCE PROGRAMMING 5/21/14: 33,062: REPLACED OUTPUT SHAFT: SEAL ASY., BEARING ASY., CLUTCH ASY. ETC ETC. 10/7/14: 42,757: POWER CONTROL, TRANSMISSION CONTROL AND COMPUTER UPDATES. 11/22: CALLED FORD DEALER SERVICE: REPORTED THE TRANSMISSION/CLUTCH [PROBLEMS CONTINUE. THEIR RESPONSE WAS THE SHUTTERING AND HESITATIONS ARE NORMAL TRANSMISSION OPERATION, CAN BRING TO DEALER FOR ADDITIONAL DIAGNOSES, IF I FELT SO INCLINED. *TR

10/20/2014
Components: STRUCTURE
Incident Date: 10/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ4CM******
Summary

I HAVE A 2012 4-DOOR FORD FIESTA. WHILE THE CAR WAS PARKED IN THE DRIVEWAY, MY 42 YEAR OLD SON OPENED THE REAR PASSENGER SIDE DOOR, AND WAS UNABLE TO CLOSE THE DOOR, AS THE LATCH FAILED. I CALLED THE DEALER WHERE I PURCHASED THE CAR FROM, AND HAVE, AS YET, TO HEAR FROM THEM. THE DOOR WILL NOT CLOSE, I CANNOT ALLOW MY 10 YEAR OLD GRANDDAUGHTER, OR ANYONE ELSE TO RIDE IN THE BACK SEAT, AS IT IS A SAFETY ISSUE. I HAVE TRIED TO SECURE THE DOOR SHUT (TIED DOWN), BUT THE INTERIOR LIGHT COMES ON WHEN I DRIVE OVER THE SLIGHTEST BUMP OR MAKE A TURN, BECAUSE THE DOOR IS OPEN. THERE IS A CONSTANT WARNING ON MY DASHBOARD ABOUT THE OPEN DOOR. AT NIGHT, IT'S DIFFICULT TO DRIVE WITH THE INTERIOR LIGHTS ON, ANOTHER SAFETY ISSUE. THE CAR IS ONLY 2+ YEARS OLD. THIS SHOULD NOT BE HAPPENING. *TR

10/19/2014
Components: POWER TRAIN
Incident Date: 10/31/2011
Crash: No
Fire: No
Summary

I BOUGHT MY 2012 FIESTA IN SEPT 2011. WITHIN LESS THAN 1 MONTH, WE NOTICED THAT IT WOULD GET STUCK AND UNABLE TO PUT IN REVERSE, THEN WOULD MAKE AN AWFUL GRINDING NOISE WHEN IT WOULD FINALLY GO IN. BROUGHT IT TO THE DEALER SEVERAL TIMES AND THEY SAID THEY FOUND NO ISSUE. NOW, AT 80K MILES, THAT PROBLEM CONTINUES BUT IS NOW LOSING POWER WHEN UPSHIFTING AND JUMPING WHEN TAKING FOOT OFF THE GAS. HEADED BACK TO THE MECHANIC TOMORROW BUT SO FAR FORD SERVICE HAS BEEN PISSPOOR AND FAR TOO MANY TRANSMISSION ISSUES. *TR

10/19/2014
Components: STRUCTURE
Incident Date: 10/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4TJ1CM******
Summary

PASSENGER REAR DOOR WON'T CLOSE. LATCH STAYS OPEN. REAR DOOR RARELY USED. THIS SHOULD NOT HAPPEN ON A 2 PLUS YEAR OLD CAR WITH THAT DOOR BEING RARELY USED. *TR

10/16/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

10/10/2014
Components: STRUCTURE
Incident Date: 10/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9CM******
Summary

I WAS DRIVING TO WORK ON THE FREEWAY AND THE LIGHT CAME ON FOR MY DOOR BEING OPEN. I PULLED OVER AND BOTH MY PASSENGER FRONT AND BACK DOORS WERE OPEN. WHEN I TRIED TO CLOSE THEM THEY WOULD NOT CLOSE. GOING TO THE DEALERSHIP TO SEE WHAT THEY CAN DO. FORD NEEDS TO FIX THIS PROBLEM. I COULD HAVE GOTTEN SERIOUSLY HURT. *TR

10/09/2014
Components: POWER TRAIN
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ8CM******
Summary

THE CAR MAKES GRINDING NOISES FROM TRANSMISSION AND WHEN PULLING OUT OF A PARKING LOT THE CAR STALLS I ALMOST GET HIT BY ANOTHER CAR. WHEN IN STOP AND GO TRAFFIC THE AT LUNGES FORWARD ALMOST HITTING ANOTHER CAR. AS OF TODAY CAR HAS BEEN IN SHOP 3 TIMES ON THIRD TIME THEY FIXED THE CLUTCH IT DID FINE FOR A FEW MONTHS NOW ITS DOING IT AGAIN AND THEY ARE CLAIMING ITS NORMAL. I'M AFRAID FOR MY SAFETY. *TR

10/09/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ2CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 30 MPH, THE REAR PASSENGERS SIDE DOOR LATCH BECAME FRACTURED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE CONTACT HAD TO USE AN INTERIM FIX OF A SHOE STRING AND A SEATBELT TO SECURE THE DOOR UNTIL THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,792.

10/07/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 09/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ5CM******
Summary

REAR DOOR LATCH STOPPED WORKING. DOOR WILL NOT STAY SHUT AT ALL. I HAVE TO TIE ITS' HANDLE ACROSS THE BACK SEAT TO THE OPPOSITE DOOR HANDLE. *TR

10/07/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 08/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0CM******
Summary

WHILE DRIVING AT ABOUT 20MPH AND BRAKING LIGHTLY, THE REAR DRIVERS SIDE DOOR SWUNG OPEN. AFTER STOPPING I ATTEMPTED TO SECURE THE DOOR BUT THE DOOR WOULD NOT LATCH. THE DOOR WHEN SHUT WILL NOT STAY SECURED AND WILL SWING OPEN. THE LATCH/LOCKING MECHANISM MALFUNCTIONED. I INSPECTED THE LATCH AND ALL PARTS SEEM TO BE THERE BUT THE LATCH THAT CATCHES ON THE BOLT DOES NOT LOCK IN PLACE. *TR

10/06/2014
Components: STRUCTURE
Incident Date: 10/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ2CM******
Summary

I HAD JUST LEFT MY HOME WITH MY WIFE AND CHILD. AS WE DROVE UP THE BLOCK, I NOTICED THE LIGHT WAS ON INDICATING A DOOR WAS OPEN. MY WIFE PUSHED ON HER DOOR TO CHECK AND IT WAS NOT LATCHED. SHE TRIED TO PULL THE DOOR CLOSED AGAIN AND IT WOULD NOT LATCH. I HAD TO BRING THE CAR BACK HOME AND SECURE THE DOOR WITH A BUNGEE CORD THE CAR IS GOING TO THE DEALER THIS MORNING. *TR

10/05/2014
Components: STRUCTURE
Incident Date: 07/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7CM******
Summary

VEHICLE PARKED IN DRIVEWAY. OPENED REAR PASSENGER SIDE DOOR AND IT BOUNCED OPEN. HAD TO USE A RATCHET SECURED TO OPPOSITE DOOR FOR A FEW DAYS WHILE PART CAME IN AT DEALER. WAS REPAIRED UNDER FACTORY WARRANTY. LESS THAN MONTH LATER, SAME THING ON FRONT PASSENGER DOOR. FACTORY WARRANTY EXPIRED, BUT COVERED UNDER PRE OWNED FORD CERTIFIED WARRANTY EXCEPT THIS WAS $100. DEDUCTIBLE I HAD TO PAY. THIS IS SAFETY RELATED AND SHOULD BE FULLY COVERED WITH NO DEDUCTIBLE. *TR

10/03/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 08/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ8CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH IN A PARKING GARAGE, THE VEHICLE SUDDENLY ACCELERATED FORWARD INDEPENDENTLY. THE CONTACT MANAGED TO AVOID CRASHING INTO A PERSON AND A WALL. THE PROBLEM RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

10/03/2014
Components: STRUCTURE
Incident Date: 07/30/2014
Crash: No
Fire: No
Summary

MY DAUGHTER OPENED THE REAR PASSENGER SIDE OF THE 2012 FORD FIESTA AND CLOSED IT AND IT DID NOT CLOSE, IT BOUNCED BACK. WE SPENT HOURS LOOKING ON THE INTERNET AND YOUTUBE TRYING TO FIND AWAY OF CLOSING THE DOOR. AFTER 4 HOURS IN THE SUN TRYING TO CLOSE THE DOOR WE WERE ABLE TO SHUT IT BY PRESSING THE LOCK BUTTON NUMEROUS TIMES. A FEW DAYS AGO I WAS DRIVING TO WORK AND THE DOOR OPENED AND ALMOST TOOK OFF THE DOOR. ANOTHER TIME I WAS DRIVING WITH FAMILY MEMBERS ACCIDENTALLY OPENED THE DOOR. IT TOOK US 2 HOURS OF LOCKING AND SHUTTING, EVENTUALLY WE WERE ABLE TO CLOSE THE DOOR. THIS HAS CAUSED A POTENTIAL SAFETY HAZARD FOR MY YOUR CHILDREN AND ANYONE THAT SITS IN THE BACK SEAT. THIS IS SOME SORT OF FACTORY DEFECT. EVEN IF THE DOOR SHUTS I CAN NEVER TELL WHEN IT WILL OPEN AGAIN AND CHUCK A PASSENGER OUT ON THE HIGHWAY AND POTENTIALLY KILL SOMEONE. *TR

10/02/2014
Components: STRUCTURE
Incident Date: 07/18/2012
Crash: No
Fire: No
Summary

DOOR FLEW OPEN AND WOULD NOT LATCH. *TR

10/01/2014
Components: STRUCTURE
Incident Date: 08/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0CM******
Summary

RIGHT REAR DOOR WILL NO LONGER LATCH. THE VEHICLE IS USED TO COMMUTE MYSELF TO WORK SO THE DOOR IS HARDLY EVER USED. I PULLED A BAG FROM THE REAR SEAT AND WENT TO SHUT THE DOOR AND IT POPPED BACK OPEN. MANUAL MANIPULATION OF THE LATCH INDICATES THAT THE LATCH FAILS TO SHUT UNDER ANY CIRCUMSTANCES. *TR

09/29/2014
Components: STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 09/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0CM******
Summary

PASSENGER REAR DOOR LATCH BROKE. ALL I DID WAS UNLOCK THE DOOR AND NOW IT WILL NOT CLOSE. HAVE TO HAVE A CORD ACROSS THE BACK SEAT TO HOLD IT SHUT! THERE NEEDS TO BE A RECALL ON THIS IMMEDIATELY! I SHOULD NOT HAVE TO SPEND $250 ON THIS DEFECT THAT FORD SCREWED UP! *TR

09/29/2014
Components: STRUCTURE
Incident Date: 09/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2CM******
Summary

WHEN EXITING THE VEHICLE THE RIGHT REAR PASSENGER DOOR WOULD NOT STAY CLOSED. DOOR HAD TO BE TIED CLOSED TO GET IT TO THE DEALER FOR REPAIRS. THE DEALER HAS HAD IT ALL DAY AND STATES IT IS A KNOWN PROBLEM AND IT CAN TAKE UP TO 30 DAYS TO REPAIR DUE TO LIMITED PARTS AVAILABILITY. DEALER ALSO STATES THEY CANNOT RELEASE THE VEHICLE BACK TO ME AS IT IS A SAFETY PROBLEM. *TR

09/26/2014
Components: STRUCTURE
Incident Date: 08/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ3CM******
Summary

DOOR LATCH PROBLEM WITH MY 4-DOOR 2012 FORD FIESTA (HATCHBACK). TWO SEPARATE INCIDENTS WITHIN A MONTH-AND-A-HALF TIME-SPAN. THE FIRST TIME, THE TWO BACK DOORS WOULD NOT CLOSE/LATCH. HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP AND IT TOOK TWO WEEKS FOR THE REPLACEMENTS DOOR LATCHES TO COME IN. THE SECOND TIME, THE FRONT RIGHT PASSENGER DOOR WOULD NOT CLOSE/LATCH. HAD TO TIE THE DOOR SHUT AND DRIVE IT VERY SLOWLY TO THE DEALERSHIP (AGAIN), AS ANY LEFT TURNS CAUSED THE DOOR TO SWING WIDE OPEN IN TRAFFIC -- MORE SO WHEN GOING FASTER (ON THE HIGHWAY, ETC.). WE WAITED SEVERAL WEEKS TO HAVE THE PART REPLACED (AGAIN). *TR

09/25/2014
Components: ELECTRICAL SYSTEM
Incident Date: 03/04/2014
Crash: No
Fire: No
Summary

HAVE HAD CAR TOWED TO DEALER ONCE AND JUMPED TWICE SINCE SPRING OF THIS YEAR. I WAS TOLD I DON'T USE IT ENOUGH! I GO OUT ABOUT EVERY OTHER DAY. WHAT IF I WENT ON VACATION FOR A MONTH? WOULD I NOT BE ABLE TO DEPEND ON MY CAR WHEN I RETURNED? TODAY, THE LIGHT IS ON AGAIN! I WAS DRIVING IT ON SUNDAY, TODAY IS THURSDAY! ONCE IT WOULDN'T START AFTER I STOPPED AT A STOP SIGN. LUCKILY I WAS IN A MALL PARKING LOT ON THE WAY TO A VERY BUSY HIGHWAY. HAVE HAD FORDS ALL MY LIFE..WOULD HATE TO STOP NOW!! PLEASE LOOK INTO THIS.I DIDN'T WRITE DOWN THE DATES. THE DEALER WOULD HAVE THEM ALONG WITH THE COMPANY THAT DOES THE FREE TOWING FOR 3 YEARS. *TR

09/25/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 06/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ4CM******
Summary

JUNE 22ND 2014 , MY SON'S FRIEND WAS GETTING OUT OF THE CAR AND CLOSED THE REAR PASSENGER'S DOOR AND IT WOULD NO LONGER LATCH. I HAD TO RATCHET THE 2 REAR DOORS TOGETHER TO HOLD IT SHUT. REPAIR COST WAS $300.00. SECOND INCIDENT WAS SEPTEMBER 20TH 2014, MY SON AND I WAS AT A FAMILY REUNION 300 MILES AWAY FROM HOME, AS WE WERE LEAVING,HE SHUT HIS FRONT PASSENGER DOOR AND IT DID NOT CLOSE, THE DOOR WOULD NOT LATCH. I STILL HAD THE RATCHET IN THE CAR FROM THE FIRST FAILED DOOR LATCH, SO HE RODE IN THE BACK WHILE I HELD THE DOOR SHUT RATCHETED TOGETHER TO THE FRONT DRIVER DOOR. I HAVE TO GET TOGETHER THE $300.00 TO REPLACE THIS FAILED LATCH. MY QUESTION IS THAT IF THE ORIGINAL PARTS FOR THE DOORS FAILED, WILL THE REPLACEMENTS DO THE SAME THING? I AM THANKFUL THAT MY SON AND HIS FRIEND WAS NOT INJURED, BUT MAYBE THAT IS WHAT THEY ARE WAITING ON BEFORE THEY FIX THIS PROBLEM. *TR

09/25/2014
Components: POWER TRAIN
Incident Date: 07/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH ATTEMPTING TO ACCELERATE, THE VEHICLE STARTED SHAKING VIOLENTLY. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 19,121.

09/25/2014
Components: STRUCTURE
Incident Date: 09/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ5CM******
Summary

DOOR WON'T CLOSE, ONE DAY JUST DIDN'T CLOSE, TRY TO SHUT IT AND BOUNCED BACK. *TR

09/24/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXCM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LATCH PROPERLY. A PASSENGER HAD TO HOLD THE DOOR CLOSED WHILE THE VEHICLE WAS IN OPERATION. THE DEALER STATED THAT THE REAR PASSENGER SIDE DOOR LATCH FRACTURED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 53,100.

09/24/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXCM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR FAILED TO LATCH PROPERLY. A PASSENGER HAD TO HOLD THE DOOR CLOSED WHILE THE VEHICLE WAS IN MOTION. THE DEALER STATED THAT THE FRONT PASSENGER SIDE DOOR LATCH FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

09/24/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 09/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9CM******
Summary

REAR PASSENGER DOOR OF MY 2012 FORD FIESTA WILL NO LONGER CLOSE. THE LATCH APPEARS TO BE BROKEN, AS I CAN MANUALLY MANIPULATE THE LATCH BUT IT DOES NOT LATCH WHEN THE DOOR IS CLOSED. LUCKILY THE LATCH BROKE AFTER I HAD PARKED THE VEHICLE, SINCE CHILDREN WERE RIDING IN THE BACK SEAT DIRECTLY BEFORE THE LATCH BROKE. I NOW HAVE TO KEEP THE DOOR CLOSED VIA BUNGEE CORD. THE DOOR SIMPLY SWINGS OPEN WHILE DRIVING IF THE DOOR IS NOT HELD CLOSED BY THE BUNGEE CORD. I NO LONGER FEEL SAFE ALLOWING ANYONE, ESPECIALLY CHILDREN, TO RIDE IN THE BACK SEAT OF THE VEHICLE SINCE THE DOOR IS NOT AT ALL STABLE. *TR

09/22/2014
Components: UNKNOWN OR OTHER
Incident Date: 09/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ0CM******
Summary

I WAS LOADING UP TO RETURN HOME AND WENT TO CLOSE THE RIGHT REAR DOOR AND IT WOULD NOT LATCH CLOSED. I ULTIMATELY HAD TO TIE IT CLOSED. DEFINITELY NOT A SAFE CONDITION ESPECIALLY IF I WAS GOING DOWN THE ROAD AND THE DOOR OPENED BY ITSELF. *TR

09/21/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 06/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5CM******
Summary

I WAS DRIVING MY VEHICLE AT APPX. 15 MPH WHEN THE FRONT PASSENGER DOOR OPENED ON ITS OWN. I PULLED OVER AND TRIED TO CLOSE THE DOOR; THE DOOR FAILED TO LATCH OR CLOSE AGAIN. I HAD TO KEEP IT CLOSED WITH A BUNGEE CORD AND DRIVE TO THE DEALERSHIP. I PAID $450 FOR THE REPAIR. I AM POSTING THIS NOW, AFTER DOING SOME RESEARCH; BECAUSE THE SAME THING THE HAPPENED THE MY REAR PASSENGER DOOR. NOW I WILL HAVE TO BUNGEE THAT CLOSED AND DRIVE, ONCE AGAIN, TO THE DEALERSHIP TO PAY ANOTHER $450 FOR SOMETHING THAT SHOULD BE RECALLED. PLEASE RECALL ASAP. *TR

09/19/2014
Components: STRUCTURE
Incident Date: 09/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4CM******
Summary

WHILE DRIVING IN A PARKING LOT, PASSENGER SIDE DOOR CAME OPEN. STOPPED CAR AND DOOR WOULD NO LONGER LATCH AT ALL. TOOK TO DEALERSHIP SERVICE CENTER; REPLACEMENT PART ON BACKORDER; TECHNICIAN MENTIONED THAT BEING HUGE PROBLEM WITH THE FIESTAS AND FOCUSES FROM THAT MODEL YEAR. *TR

09/19/2014
Components: STRUCTURE
Incident Date: 09/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ8CM******
Summary

I WAS DRIVING THE CAR DOWN A 4 LANE ROAD, GOING APPROXIMATELY 50 MPH WHEN THE DOME LIGHTS TURNED ON, AND A MESSAGE READ "REAR PASSENGER DOOR OPEN". HEARING WIND, I LOOK BACK, AND SURE ENOUGH THE BACK PASSENGER DOOR WAS COMPLETELY WIDE OPEN, BOUNCING BACK AND FORTH OFF OF THE CAR. I PULLED OVER AS SOON AS I COULD, GOT O *TRUT, TRIED TO CLOSE THE DOOR, BUT IT WOULD JUST BOUNCE BACK OPEN. I HAD TO USE A POWER CORD FOR MY IPHONE CHARGER TO TRY AND 'RIG' THE DOOR TO STAY CLOSED. IT HELPED, BUT THE DOOR WOULD STILL MANAGE TO SWING OPEN AS I DROVE IT BACK HOME. I TOOK IT TO THE DEALERSHIP THE NEXT DAY. AT THE DEALERSHIP 'CAPITAL FORD OF WILMINGTON', WHERE I BOUGHT THE CAR, THEY ASKED IF I COULD JUST DROP IT OFF AND HAVE SOMEONE PICK ME UP; SAYING THAT I NEEDED TO PAY FOR THE RENTAL FOR THEM TO FIX IT. I SAID I CAN'T AFFORD TO DO THAT, SO THEY SAID THEY WOULD "TRY TO RIG IT SO IT WILL STAY SHUT UNTIL I CAN DROP IT OFF AND AFFORD THE RENTAL CAR". I WAITED AN HOUR, THEY FINALLY SAID THEY COULDN'T RIG IT TO STAY CLOSED, SO THEY SAID THEY WOULD FIX IT. NEXT THE MAN SAID THIS TO ME, "I DON'T WANT YOU TO THINK I CAN DO THIS ALL THE TIME, SO DON'T GET USED TO IT, BUT I'M GOING TO GIVE YOU THE RENTAL FREE OF CHARGE, JUST PAY FOR THE GAS YOU USE." *TR

09/17/2014
Components: POWER TRAIN,STRUCTURE
Incident Date: 01/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ0CM******
Summary

SIX MONTHS AGO I HAD BEEN TO THE DEALERS FOR A FAILED DOOR LATCH ON MY REAR PASSENGER DOOR AND LIGHTNING STRUCK AGAIN. I WAS BEGINNING TO FEEL LIKE A PRO. WENT TO THE STORE AND LOADED THE FRONT SEAT THIS TIME WITH GROCERIES AND WENT TO CLOSE IT AND IT JUST BOUNCED BACK. IN A WAY I WAS GRATEFUL BECAUSE I KNEW WHAT WAS WRONG BUT AT THE SAME TIME I WAS LIKE ARE YOU KIDDING? I WAS IN A LOCATION WHERE I COULD RETRIEVE A BUNGEE CORD FROM MY PLACE OF BUSINESS AND LUCKILY IT WAS A SATURDAY AND FORD WAS STILL OPEN SO I TOOK IT IN AND THEY COULD LOCK IT UP UNTIL MONDAY. THEY OVERNIGHTED A PART FROM ANOTHER DEALER AND WERE ABLE TO INSTALL IT LATE TUESDAY NIGHT BUT AS IT SO HAPPENED PUTTING THE LATCH AND DOOR BACK TOGETHER, THE RIGHT SIDE WINDOW HANDLE REGULATOR BROKE AND THEY HAND TO REPLACE IT. I ENDED UP GETTING MY CAR BACK ON THURSDAY. SO IN A MATTER OF SIX MONTHS I HAD TWO BROKEN DOOR LATCHES ON TWO DIFFERENT DOORS. I WAS GRATEFUL TO BE CLOSE TO A FORD DEALER BUT IT CONCERNS ME FOR THOSE WHO ARE NOT AND THOSE WHO MIGHT BE TRAVELING FAR DISTANCES AND THIS HAPPENS. IT CONCERNED ME THAT IT ALL THE WARRANTIES THAT MY NEW CAR HAS AND STILL HAS THAT THIS INCIDENT WAS NOT CONSIDERED A SAFETY CONCERN THAT THEY WOULD HAVE PAID FOR A RENTAL CAR. ONLY REASON THEY PAID FOR IT WAS BECAUSE I CALLED AND RAISED A KERFUFFLE AND POINTED OUT THE SECURITY AND SAFETY CONCERNS AND IT ACTUALLY HAD TO BE ASSIGNED A WHOLE CASE NUMBER. EVEN AFTER ALL OF THIS I RECEIVE A NOTICE IN THE MAIL ABOUT A WARRANTY EXTENSION ON MYPOWER SHIFT 6SPEED AUTOMATIC TRANSMISSION FOR EXCESSIVE TRANSMISSION CLUTCH SHUDDER CAUSED BY FLUID CONTAMINATION OF THE CLUTCH DUE TO LEAKING TRANSMISSION SEALS. AFTER ALL OF THIS I WILL NEVER BUY A FORD AGAIN!! *TR

09/17/2014
Components: STRUCTURE
Incident Date: 09/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ0CM******
Summary

TRYING TO CLOSE MY PASSENGER REAR DOOR, THE DOOR WOULD NOT CLOSE. THINKING THERE WAS SOMETHING AJAR TRIED TO MANEUVER ITEMS IN THE BACKSEAT BUT INVESTIGATING CLOSELY THE DOOR LATCH, IT WAS JUST IN A STATIONARY POSITION. I HAD A LANYARD FROM WORK THAT I CUT TO MAKE A LONG STRING TO USE AS A ROPE TO GET ME TO MY HOUSE AND BORROWED A BUNGEE CORD FROM MY APARTMENT COMPLEX TO DRIVE THE FEW MILES TO THE FORD DEALERSHIP. THIS WAS A FRIDAY AND WHEN I CALLED THEY ALMOST TRIED TELLING ME THERE WASN'T MUCH THEY COULD SEEING IT WAS A FRIDAY AFTERNOON. I LET THEM HAVE AN EARFUL TELLING THEM THIS WAS A SECURITY AND SAFETY ISSUE AND I HAVE NO WAY OF LOCKING MY CAR OR SECURING MY CAR BC OF A FAULTY DOOR. IT WOULD BE JUST SITTING OUTSIDE BC I HAVE NO GARAGE OR A WAY TO EVEN CLOSE THE DOOR. AND EVEN AFTER THAT THEY WERE EXPECTING ME TO PAY FOR A RENTAL! WELL BOTTOM LINE IS I DIDN'T HAVE TO PAY FOR A RENTAL. *TR

09/17/2014
Components: STRUCTURE
Incident Date: 08/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ6CM******
Summary

ON 8/27/14 I WAS LEAVING WORK WITH MY RIDING PARTNER. WE PLACED SOME WORK ITEMS IN THE BACK SEAT AND STARTED DOWN THE ROAD. AFTER WE WENT ABOUT A MILE THE CAR MADE A DING SOUND AND SCREEN SHOWED THE REAR PASSENGER DOOR WAS OPEN. I PULLED OFF THE ROAD AND TRIED TO CLOSE THE DOOR BUT IT WOULD NOT LATCH. IT'S 74 MILES FROM WORK TO MY HOME SO THE PASSENGER HAD TO RIDE IN THE BACK SEAT AND HOLD THE DOOR CLOSE BY HAND FOR 73 MILES ON THE HIGHWAY. WHEN I GOT HOME I HAD TO PUT A RATCHET STRAP BETWEEN THE TWO REAR DOORS TO KEEP THE DOOR CLOSED WHILE DRIVING. MY CHILD WAS NOT IN THE CAR AT THE TIME BUT WHAT IF HE HAD BEEN? *TR ON 8/30/14 I WENT TO THE LOCAL FORD DEALER AND PAID $215.55 FOR THEM TO ORDER A NEW DOOR LATCH. IT'S NOW 9/17/14 AND I STILL DO NOT HAVE MY DOOR FIXED. THE LOCAL DEALER TOLD ME I WAS ON NATIONAL BACK ORDER FOR THAT PART.

09/17/2014
Components: STRUCTURE
Incident Date: 09/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0CM******
Summary

WHEN DRIVING AFTER MAKING A TURN REAR DRIVER SIDE DOOR OPENED UP. HAD TO PULL OVER TO CHECK THE DOOR, WHEN TRYING TO CLOSE THE DOOR WOULD BOUNCE BACK AND WOULD NOT LOCK. THIS HAPPENED AFTER I HAD JUST DROPPED OFF MY NIECE AT DAYCARE. SO GLAD IT DID NOT HAPPEN WHILE SHE WAS IN THE CAR SINCE SHE WAS IN HER CAR SEAT ON THAT SIDE. I HAVE TO HAVE THE DOOR TIED WITH A ROPE. TOOK THE CAR TO DEALERSHIP AND THE ONE OF THE SERVICE ADVISORS SAID THAT SINCE THE CAR WAS NOT UNDER WARRANTY ANYMORE I WOULD HAVE TO PAY $400 IN ORDER FOR THE PART TO BE ORDERED PLUS LABOR (MY CAR WAS NOT EVEN TAKEN TO MECHANICS TO BE CHECKED). *TR

09/16/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ7CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING 40 MPH, THE FRONT PASSENGER DOOR AUTOMATICALLY OPENED AND FORCED THE PASSENGER TO HOLD THE DOOR CLOSED. AN UNKNOWN WARNING INDICATOR ILLUMINATED DURING THE FAILURE. THE DEALER STATED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

09/15/2014
Components: UNKNOWN OR OTHER
Incident Date: 06/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJXCM******
Summary

PARKED THE CAR AT NIGHT WITH ALL DOORS CLOSED AND LOCKED. WENT OUT TO THE CAR THE NEXT MORNING AND THE FRONT PASSENGER DOOR LOOKED AJAR BUT WAS ACTUALLY UNLOCKED AND THE LATCH NO LONGER FUNCTIONED. I INITIALLY THOUGHT MAYBE SOMEONE HAD BROKEN IN BUT UPON FURTHER INSPECTION, THE PLASTIC DOOR LATCH WOULD NOT LOCK ANYMORE. I USED SOME ROPE TO TIE THE INTERIOR PULL HANDLE TO THE OTHER DOORS TO KEEP THEM CLOSED, DROVE TO A DEALER, AND HAD THE LATCH REPLACED UNDER WARRANTY. I HAD JUST COMPLETED A 2,000+ MILE ROADTRIP DAYS EARLIER AND AM LUCKY THIS HAPPENED IN THE PARKING LOT OF MY HOME WITH THE CAR PARKED. *TR

09/15/2014
Components: STRUCTURE
Incident Date: 08/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ3CM******
Summary

CLOSED REAR PASSENGER DOOR AND THE DOOR BOUNCED BACK AND WOULD NOT LATCH. HAD TO SECURE DOOR WITH ROPE. TOOK CAR TO MECHANIC FOR REPAIR. MECHANIC ORDERED PART AND REPAIRED DOOR. ONE WEEK LATER I OPENED AND CLOSED THE FRONT PASSENGER DOOR AND IT BOUNCED BACK AND WOULD NOT LATCH. I HAD TO SECURE DOOR WITH A BUNGEE CORD. TOOK CAR TO FORD DEALERSHIP. SAID THE PART WAS ON BACK ORDER AND COULD NOT GIVE ME ANY KIND OF TIME FRAME ON WHEN THE PART WOULD ARRIVE BUT HE MADE IT SOUND LIKE IT WOULD BE A LONG TIME. SINCE THE DOOR WILL NOT LATCH THE INTERIOR LIGHT STAYS ON. MY BATTERY WENT DEAD WHILE OUT. I WAS STRANDED WITH A DOOR I COULD NOT SECURE. I WAS ABLE TO CALL AAA TO BOOST AND DRIVE HOME. NOW IT IS DEAD AGAIN. I HAVE NO CAR AND NO IDEA WHEN AND IF IT CAN BE REPAIRED. COST TO REPAIR $450 PER DOOR! I AM LUCKY IT HAPPENED WHILE PARKED. A PASSENGER OR DOG COULD VERY EASILY FALL OUT OF THE CAR IF THE DOOR FAILS WHILE DRIVING. VERY DANGEROUS SITUATION! *TR

09/11/2014
Components: STRUCTURE
Incident Date: 09/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ4CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR PASSENGER SIDE DOOR SUDDENLY OPEN. THE CONTACT STOPPED THE VEHICLE TO CLOSE THE DOOR AND DISCOVERED THAT THE DOOR WOULD NOT STAY IN THE CLOSED POSITION. THE CONTACT MENTIONED THAT THE FAILURE WAS A VERY SERIOUS SAFETY ISSUE SINCE AT THE TIME OF THE FAILURE THE CONTACT'S 6 YEAR OLD GRANDSON WAS OCCUPYING THE REAR SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.

09/10/2014
Components: POWER TRAIN
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ0CM******
Summary

2012 FORD FIESTA. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION PROBLEMS. *SMD THE CONSUMER THE TRANSMISSION WOULD SHAKE, MAKE A GRINDING NOISE, JERK, VIBRATE, HESITATE AND SLIP OUT OF GEAR. *JB

09/10/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ8CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE, THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE CONTACT ALSO STATED THAT THE DOOR FAILED TO REMAIN CLOSED AND THE DOOR WAS TIED IN ORDER FOR THE DOOR NOT TO OPEN WHILE DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,500.

09/08/2014
Components: STRUCTURE
Incident Date: 08/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ5CM******
Summary

WHILE PARKED, I OPENED THE REAR PASSENGER DOOR. WHEN I TRIED TO CLOSE THE DOOR, IT WOULD NOT LATCH. THE BLACK PLASTIC PIECE INSIDE THE DOOR DOES NOT ENGAGE WHEN THE DOOR IS CLOSED. THE DOOR SWINGS FREELY AND I HAD TO LOOP A SEATBELT THROUGH THE DOOR HANDLE TO SECURE IT ENOUGH TO DRIVE THE CAR HOME. WE TOOK THE CAR TO THE DEALERSHIP FOR SERVICE AND APPLIED FOR PAYMENT ASSISTANCE. FORD DENIED PAYMENT ASSISTANCE AND WANTS TO CHARGE US $359 FOR REPAIR. THIS ISSUE IS OBVIOUSLY A MANUFACTURER DEFECT - THE PLASTIC PART DOES NOT HOLD UP TO THE HEAT IN WARMER STATES. I LIVE IN ARIZONA, BUT THE MECHANIC MENTIONED THAT THIS HAS HAPPENED SEVERAL TIMES IN ARIZONA AS WELL AS FLORIDA. FORD NEEDS TO RESOLVE THIS BEFORE PEOPLE GET HURT OR WORSE! *TR

09/08/2014
Components: STRUCTURE,SEATS
Incident Date: 09/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8CM******
Summary

I WAS TAKING MY SON OUT ON THE TOWN BECAUSE HE WAS VISITING FROM MISAWA AFB IN JAPAN AND WE MADE A STOP AT THE CONVENIENCE STORE AROUND THE CORNER, HIS WIFE GOT OUT OF THE CAR, SHUT THE DOOR AND IT WOULD NOT CLOSE. I HAD TO HAVE HER HOLD THE DOOR SHUT AS WE DROVE THE CAR BACK HOME. I CALLED THE NEXT DAY TO GET IT INTO THE DEALER AND THEY MADE ME AN APPOINTMENT FOR THE FOLLOWING MONDAY. THE DEALERSHIP SAID THAT THE DOOR IS NOT COVERED UNDER WARRANTY. I PAID $130 FOR THEM TO TELL ME THAT THE LATCH AND CABLE NEED TO BE REPLACED. THE CABLE IS ON BACK ORDER AND WOULD TAKE 4-5 DAYS AND COST OVER $500 TO GET IT FIXED. THIS IS A REAL SAFETY CONCERN AND I HAVE NEVER HAD A VEHICLE WITH THIS PROBLEM BEFORE. WHAT IF THIS DOOR POPPED OPEN WHILE DRIVING DOWN THE ROAD. I WILL NOT PAY $500 TO HAVE THIS PROBLEM FIXED BY THE DEALER AND I WILL END UP TEARING IT APART MYSELF. THIS IS REALLY INEXCUSABLE CONSIDERING THAT THIS IS STILL FAIRLY NEW VEHICLE. *TR

09/07/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 08/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6CM******
Summary

SHUT THE DOOR AND THE LATCH BROKE (FRONT RIGHT). *TR

09/05/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THE FRONT PASSENGER'S SIDE DOOR WOULD NOT LATCH. THE CONTACT STATED THAT HAD RECURRED ONE OTHER TIME. THE VEHICLE HAD BEEN TAKEN TO DEALER HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 14600.

09/05/2014
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 09/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ6CM******
Summary

WHILE TRYING TO CLOSE THE FRONT PASSAGE DOOR, THE ELECTRICAL DOOR LOCK ACTUATOR FAIL TO ENGAGE. I TRIED TO CLOSE THE DOOR SEVERAL TIMES BUT COULDN'T . I TRIED TO ACTIVE THE AUTOMATIC DOOR LOCK SYSTEM ON THE DASH BROAD BUT COULDN'T AND THE SYSTEM DISPLAYED PASSAGE FRONT DOOR OPEN. I CONTACTED THE DEALER AND THEY STATED "I SHOULD HAVE THIS FIXED" AND SUGGESTED TO KEEP THE DOOR CLOSED WITH A ROPE OR BUNGEE CORD, WHICH IS UNLAWFUL IN THIS STATE. I'M THANK FULL THIS HAPPEN WHILE THE CAR WAS PARKED, BUT WHAT IF I WAS DRIVING AND THE DOOR DISENGAGED CAUSING AN ACCIDENT OR HITTING A PERSON, OBJECT OR ANOTHER CAR. FOOD COMPANY SHOULD LOOK INTO THE CAUSE FOR THE MALFUNCTION OF THE ELECTRICAL DOOR LOCK ACTUATOR. *TR

09/04/2014
Components: POWER TRAIN
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2CM******
Summary

THE PROBLEM IS WHEN I WAS ON A HILL AND TOOK MY FOOT OFF OF THE BRAKE THE CAR WOULD ROLL BACKWARD. I ALMOST HIT THE CAR BEHIND ME SEVERAL TIMES ESPECIALLY WHEN TRYING TO ACCELERATE FROM A HILL. THEN I WOULD PRESS ON THE GAS AND THE CAR WOULD MOVE JUST ENOUGH TO GET ME INTO THE MIDDLE OF THE INTERSECTION (SLOWLY) AND BEGIN TO SHAKE, JAR AND SHUTTER, ALMOST FEELING LIKE IT WAS GOING TO STALL OUT. I WOULD CONTINUE PRESSING THE GAS AND NOTHING WOULD HAPPEN. FINALLY IT WOULD ACCELERATE RAPIDLY LURCHING FORWARD. MY CAR BEGAN HAVING THIS PROBLEM BACK IN DECEMBER OF 2013. I KNEW THIS WAS A NEW TRANSMISSION MODEL IN THE CAR, BUT DIDN'T FEEL LIKE THIS WAS A NORMAL THING. I WAS TOLD THE PROBLEMS WERE "NORMAL". THE PROBLEMS PROGRESSIVELY GOT WORSE. FAST FORWARD TO MARCH 2014 I TOOK MY CAR INTO THE DEALERSHIP. I DID SOME RESEARCH AND FOUND OUT THAT OTHER PEOPLE WITH 2012 FIESTA AND FOCUS WERE HAVING THE SAME PROBLEMS. AFTER WAITING FOR THE CLUTCH FOR ALMOST A MONTH, BECAUSE IT WAS ON BACK ORDER, MY CAR HAD A NEW CLUTCH. I THOUGHT THIS WOULD FIX THE PROBLEM AND IT DID FOR A LITTLE WHILE, AND THEN IT BEGAN AGAIN. MY CAR IS STILL HAVING PROBLEMS AFTER HAVING THE CLUTCH REPLACED AND IT IS JUST GETTING WORSE. THE CAR IS STILL SHUTTERING WHEN APPLYING THE GAS. WHEN APPLYING THE GAS SOMETIMES NOTHING HAPPENS. THEN IT LURCHES FORWARD. IT IS HARD TO DETERMINE HOW MUCH GAS TO APPLY BECAUSE SOMETIMES NOTHING HAPPENS THEN IT'S LIKE IT ALL OF A SUDDEN SHIFTS GEARS AND AT THAT POINT IT LURCHES FORWARD. I HAVE BARELY AVOIDED SEVERAL ACCIDENTS WHERE I HAVE ALMOST BEEN T-BONED BECAUSE THE CAR ALMOST STALLS IN THE MIDDLE OF AN INTERSECTION. I HAVE ALSO ALMOST REAR-ENDED PEOPLE BECAUSE THE CAR LURCHES FORWARD WHEN IN STOP AND GO TRAFFIC. MY CAR OVERALL DOES NOT FEEL SAFE. NOW FORD IS SAYING THAT THE SHUTTER DOESN'T READ AT A HIGH ENOUGH RPM FOR THEM TO REPLACE THE CLUTCH. PLEASE HELP! *TR

09/03/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 10/23/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6CM******
Summary

THIS CAR IS A 2012 FORD FIESTA. I FIRST STARTED NOTICING PROBLEMS BEFORE I EVEN HIT 15,000 MILES ON IT. THE CAR SHUDDERS AND JUMPS WITH ACCELERATION AND TURNING. I HAVE GONE IN NUMEROUS TIMES TO HAVE IT FIXED AND THE PROBLEM IS NEVER FIXED. THERE HAVE ALSO BEEN NUMEROUS TIMES WHEN THE CAR HESITATES WHEN I NEED TO MAKE A SPEEDY DECISION PUTTING ME IN DANGER BECAUSE THE CAR DOESN'T REACT THE WAY ITS SUPPOSED TO. NOW MY ENGINE OVER HEATED AND I HAVE NO IDEA HOW THAT HAPPENED. I CANNOT BELIEVE THIS IS HAPPENING TO MY 2 YEAR OLD CAR. I AM SERIOUSLY THINKING OF JUST TRYING TO SELL IT AND GET A NEW CAR. SOMETHING NEEDS TO BE DONE ABOUT THIS MAKE AND MODEL. I THINK THE ENTIRE LINE SHOULD BE RECALLED AND PEOPLE SHOULD GET THERE MONEY BACK. *TR

09/03/2014
Components: STRUCTURE
Incident Date: 07/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE REAR PASSENGER'S SIDE DOOR FAILED TO CLOSE AND THE PASSENGER HAD TO HOLD THE DOOR SHUT. THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR PASSENGER'S SIDE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

09/02/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ1CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE OPENING THE REAR PASSENGER SIDE DOOR, THE DOOR HANDLE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,270.

09/01/2014
Components: STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 08/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7CM******
Summary

MY RIGHT REAR DOOR THAT IS HARDLY EVER USED WILL NOT CLOSE DUE TO THE LATCH. I WAS 200 MILES FROM HOME AND IT WAS LABOR DAY WEEKEND SO COULDN'T GET TO DEALERSHIP. HAD TO BUY A BUNGEE CORD TO SECURE THE DOOR FROM THE INSIDE AND IT STILL OPENED SLIGHTLY GOING AROUND CURVES AND BACKSEAT ITEMS ALMOST FELL OUT. MY VEHICLE IS A LITTLE OVER 2 YEARS OLD BUT DUE TO MY JOB OF DRIVING FREQUENTLY (DRIVING CHILDREN) I AM WELL PAST THE 36K WARRANTY AND WILL HAVE TO PAY TO FIX THIS. SINCE I CAN'T AFFORD AT THE MOMENT THE BATTERY NEEDS TO BE DISCONNECTED SINCE THE LIGHTS STAY ON AND THE DOORS REMAIN UNLOCKED. THIS CLEARLY NEEDS TO BE ADDRESSED AFTER SO MANY COMPLAINTS. *TR

09/01/2014
Components: STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ3CM******
Summary

I WAS LOADING ITEMS INTO MY BACKSEAT AFTER VACATION IN THE BACK RIGHT DOOR AND WENT TO SHUT THE DOOR WHEN IT BOUNCED BACK. IT WAS NOT LOCKING AT ALL. I HAVE HAD THIS VEHICLE SINCE JANUARY AND HAVE MAYBE OPENED THE BACK DOORS 20 TIMES A PIECE AS I DRIVE ALONE 90% OF THE TIME AND WITH MY SIGNIFICANT OTHER WHO SITS IN THE FRONT SEAT THE OTHER 10% OF THE TIME. WE TRIED TO FIDDLE WITH THE LATCHING MECHANISM, BUT NO COMBINATION OF ADJUSTING THE LATCH WOULD YIELD CLOSURE. WE EVENTUALLY SETTLED ON TAKING A TAXI TO THE HARDWARE STORE AND GETTING 2 BUNGEE CORDS TO HOLD THE DOOR SHUT ON OUR DRIVE BACK HOME. THE CURRENT ISSUE IS THAT MY DOME LIGHTS WILL NOT TURN OFF AND I FEAR FOR MY BATTERY IN THE TIME IT WILL TAKE ME TO GET TO THE DEALERSHIP. MY CAR IS STILL UNDER MANUFACTURER'S WARRANTY AT 29,500 MILES SO I'M HOPEFUL THAT THEY WILL FIX THIS ISSUE FOR ME PROMPTLY. OTHERWISE, IT WAS AN UNNECESSARY COST AND SAFETY HAZARD FOR A CAR I PURCHASED 8 MONTHS AGO. *TR

08/31/2014
Components: STRUCTURE
Incident Date: 08/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9CM******
Summary

THE LEFT HAND REAR DOOR LATCH FAILED, RESULTING IN A DOOR THAT WOULD NOT STAY CLOSED. IT REQUIRED USE OF SEAT BELTS AND A SHIRT TO HOLD THE DOOR IN THE CLOSED POSITION SO IT COULD BE DRIVEN HOME. I TRIED A LOCAL DEALER TO SEE IF THEY WOULD REPAIR IT FOR FREE AND THEY SAID NO, SO I REPAIRED IT MYSELF. I ALSO DISMANTLED THE FAILED LATCH AND FOUND THE CAUSE OF THE FAILURE. IN MY OPINION, THESE LATCHES NEED TO BE REDESIGNED AND THEN A RECALL EFFORT MOUNTED. I CAN PROVIDE DOCUMENTATION OF THE FAILURE IF YOU NEED IT. *TR

08/30/2014
Components: STRUCTURE
Incident Date: 08/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXCM******
Summary

MY LEFT REAR DOOR OF MY 2012 FORD FIESTA IS NO LONGER LATCHING. I BOUGHT THE CAR NEW IN SEPTEMBER OF 2012. AT THE END OF THE DAY ON AUGUST 29TH 2014, I TRIED CLOSING THE DOOR AFTER LETTING MY DOGS IN AND IT JUST BOUNCED RIGHT BACK OPEN. SINCE THE DOOR WON'T CLOSE, THE DOME LIGHTS STAY ON SO I HAVE TO DISCONNECT MY BATTERY. I SPENT OVER 30 MINUTES TRYING TO GET THE DOOR TO LATCH. I WAS FORCED TO LEAVE MY CAR, WITH A COMPLETELY OPEN DOOR, AT MY WORKPLACE AND IT WILL HAVE TO REMAIN THAT WAY UNTIL TUESDAY DUE TO LABOR DAY WEEKEND. IT'S COMPLETELY RIDICULOUS THAT A TWO YEAR OLD CAR WITH LESS THAN 30,000 MILES IS HAVING DOOR LATCHING PROBLEMS AND IT'S APPARENTLY RAMPANT WITH 81 OTHER COMPLAINTS. HOW MANY COMPLAINTS DO THERE NEED TO BE BEFORE A RECALL IS ORDERED? I WON'T BE BUYING ANOTHER FORD. *TR

08/30/2014
Components: STRUCTURE
Incident Date: 08/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5CM******
Summary

I HAD JUST CLOSED THE RIGHT REAR DOOR AFTER LOADING MATERIAL INTO THE BACK SEAT. (THIS DOOR HAS MAYBE BEEN OPENED 10 TIMES IN THE LIFE OF THE CAR [2.5 YEARS] AS I NEVER HAVE REAR SEAT PASSENGERS.) AFTER LEAVING A PARKING LOT YESTERDAY AND WHILE TRAVELING ABOUT 50MPH, I NOTICED THE OPEN DOOR WARNING LIGHT ON THE DASH AFTER WHICH I NOTICED THE RIGHT REAR DOOR WAS AJAR. I STOPPED THE CAR, OPENED THE DOOR AND ATTEMPTED TO SHUT IT AGAIN. IT BOUNCED BACK OPEN. I TRIED FIDDLING WITH THE LATCH AND CLOSING SEVERAL TIMES WITHOUT SUCCESS. LUCKILY I HAD A ROPE IN THE TRUNK SO I TIED THE TWO REAR DOORS TOGETHER BY THE INTERIOR HANDLES. I DROVE TO MY LOCAL FORD DEALER AND BARELY HAD BEGUN TO EXPLAIN MY PROBLEM WHEN THE ATTENDANT SAID SHE WAS AWARE OF SIMILAR PROBLEMS. WITHOUT LOOKING AT THE DOOR SHE TOLD ME THE PARTS WERE ON "BACKORDER" LEADING ME TO BELIEVE THE PROBLEM IS WIDESPREAD. THANKFULLY I DON'T HAVE REAR PASSENGERS, SO I CAN DEAL WITH TIED DOORS, BUT SINCE I CAN'T LOCK THE CAR AND THE DOME LIGHTS STAY ON, IT IS A BIG PROBLEM. SHE ASKED ME TO RETURN IN THE AM AND LEAVE THE CAR FOR THEM TO LOOK AT. THEY WOULD TRY TO MAKE A TEMP FIX WHILE WE WAITED FOR PARTS THAT MIGHT TAKE A FEW WEEKS SO I WOULDN'T HAVE TO DISCONNECT THE BATTERY OR PULL FUSES. THIS MORNING I LEFT THE CAR AT THE DEALER WHERE IT SITS AS I WRITE THIS. I FOUND THIS NHTSA WEBSITE CHRONICLING SIMILAR PROBLEMS AS WELL AS OTHER REFERENCES TO THE PROBLEM ON OTHER WEB SITES. OF 81 TOTAL COMPLAINTS MADE ON THIS MODEL ON THIS NHTSA WEB PAGE, 20 ARE FOR THIS EXACT PROBLEM. THOSE 20 COMPLAINTS HAVE ALL BEEN WITHIN THE MOST RECENT 50 COMPLAINTS AND ALL MADE IN THE PAST 10 WEEKS. SOMETHING IS WEARING OUT AND IT WON'T BE LONG BEFORE A CHILD, PET, SUITCASE OR BAG OF GROCERIES FALLS OUT RESULTING IN DEATH. DON'T WAIT FOR THAT TO HAPPEN. GET THIS RECALLED NOW NATIONWIDE! *TR

08/28/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/28/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE REAR PASSENGER SIDE DOOR SWUNG OPEN. ANOTHER PASSENGER TRIED CLOSING THE DOOR, BUT IT WOULD NOT SHUT. THE DEALER STATED THAT THE DOOR LATCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

08/25/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJXCM******
Summary

THIS CAR SEEMS TO HAVE THE SAME PROBLEM WHERE THE DOOR LATCH SEEMS TO FAIL WHENEVER IT FEELS LIKE IT. ITS UNSAFE AND SHOULD BE RECALLED. I TOOK A LEFT HAND TURN LEAVING MY NEIGHBORHOOD AN THE PASSENGER DOORS FLEW OPEN. LUCKILY MY KIDS WERE NOT IN MY CAR,RATHER SOME GROWN MEN THAT COULD GRAB THE DOORS AND HOLD THEM CLOSED. THE DOORS WILL NOW NOT SHUT AND I HAVE TO DISCONNECT MY BATTERY TO KEEP IT FROM DYING. THIS WAS MY FIRST NON GM VEHICLE AND WILL DEFINITELY BE MY LAST. AFTER LOOKING ONLINE I DO NOT SEE HOW THIS HAS NOT BEEN RECALLED YET. I GUESS WE JUST HAVE TO WAIT FOR SOMEBODY TO GET FATALLY INJURED... OR BETTER YET NUMEROUS PEOPLE BEFORE ANYTHING GETS DONE ABOUT THIS. *TR

08/25/2014
Components: STRUCTURE
Incident Date: 08/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ3CM******
Summary

AFTER PUTTING MY BAGS IN THE BACKSEAT AFTER WORK, I WENT TO SHUT THE REAR PASSENGER DOOR AND IT BOUNCED RIGHT BACK OPEN. THIS DOOR IS USED VERY INFREQUENTLY AND MY CAR HAS NEVER BEEN IN A WRECK, SO THIS WAS A VERY STRANGE THING TO HAPPEN ALL OF THE SUDDEN! I ENDED UP HOLDING MY BACKDOOR CLOSED BY USING A RATCHET STRAP WE HAD AT THE OFFICE AND DROVE BACK 30 MILES HOME UNTIL I COULD TAKE MY VEHICLE TO THE DEALERSHIP THE NEXT MORNING. APPARENTLY THERE ARE NO TSBS OR RECALLS ON THIS ISSUE, BUT THIS SEEMS LIKE A MAJOR SAFETY ISSUE TO ME AS THE CAR IS UNSAFE TO DRIVE. *TR

08/24/2014
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 08/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4TJ2CM******
Summary

MY MOTHER (83 YO) WAS RIDING IN THE FRONT PASSENGER SEAT AND AS SHE WAS GETTING OUT OF THE CAR SHE CLOSED THE DOOR AND IT BOUNCED BACK AND HIT HER ON HER LEFT HIP. WHAT HAPPENED IS THAT THE DOOR LATCH BROKE BECAUSE THE PART THAT LATCHES IS MADE OF PLASTIC AND WE HAVE BEEN HAVING SOME HOT WEATHER THESE DAYS. I GUESS THE PLASTIC MUST HAVE GOT TOO HOT ONE TOO MANY TIMES AND IT GAVE OUT AND BENT OR BROKE. AS SHE CLOSED THE DOOR WITH HER LEFT HAND SHE PROCEEDED TO WALK TO THE FRONT OF THE CAR AND THIS IS WHEN THE DOOR HIT HER AND/OR GOT IN THE WAY AS SHE STARTED TO WALK TO THE FRONT OF CAR. MY MOTHER WAS IN PAIN FOR ABOUT A COUPLE WEEKS OR SO. THIS COULD HAVE BEEN A WORSE ACCIDENT IF MY MOTHER HAD BEEN A YOUNGER PERSON AND MOVING MUCH FASTER. ANYWAY, THESE DOOR LATCHES SHOULD BE MADE OF STEEL SO THEY DON'T BREAK SO EASILY. PLEASE LOOK INTO IT BECAUSE THESE LATCHES SHOULD BE RECALLED. THIS IS THE SECOND LATCH THAT HAS BROKEN IN MY CAR. THESE LATCHES ARE GETTING BRITTLE WITH AGE AND UNFORTUNATELY MY CAR IS A DARK COLORED ONE, WHICH AS YOU MAY WELL KNOW, IT ATTRACTS A LOT OF HEAT FROM THE SUN. FURTHERMORE, I WOULD LIKE TO ADD THAT THIS COULD BE ANOTHER SAFETY ISSUE IF SOMEONE IS TRYING TO BREAK INTO THE CAR, IF THE LATCH IS BRITTLE ENOUGH, A GOOD HARD PULL CAN BREAK IT AND WHAT IF THE DRIVER IS STILL IN THE CAR AND THE PERSON BREAKING IN WANTS TO HARM OR ROB HER/HIM. STOP PUTTING PLASTIC LATCHES IN CARS DOORS. FORD IS MAKING A MINT SELLING THESE LATCHES FOR $183.00 DOLLARS EACH AND THIS IS NOT TO MENTION THE INSTALLATION.

08/24/2014
Components: STRUCTURE
Incident Date: 08/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ0CM******
Summary

THE PASSENGER REAR DOOR WON'T LATCH. I ALMOST DROVE OFF WITH AN OPEN DOOR, AND MY KIDS WERE ON THE BACK SEATS. THE LATCHING MECHANISM IS NOT WORKING. I TRIED TO CLOSE IT MANY TIMES, BUT IT WON'T WORK. I RESEARCHED ONLINE REGARDING THIS ISSUE, AND I SAW SEVERAL COMPLAINTS LISTED --ALL OF THEM FOR THE SAME DOOR--. I GUESS SOMEONE'S CHILD HAS TO GET HURT IN ORDER TO FORD DO SOMETHING ABOUT IT. *TR

08/23/2014
Components: STRUCTURE
Incident Date: 08/22/2014
Crash: No
Fire: No
Summary

WE BOUGHT THE CAR NOT EVEN 2 MONTHS AGO AND WENT TO PUT MY KID IN HIS CAR SEAT AND THE REAR PASSENGER DOOR WOULDN'T SHUT. WE HAD TO MOVE HIM TO THE DRIVER SIDE AND HOLD THE OTHER DOOR LOCKED WITH THE SEATBELT IN ORDER TO GET BACK 30 MINUTES AWAY FROM WHERE WE LIVE. WE HAVE 2 YOUNG KIDS BOTH IN CARSEATS AND KNOWING THAT THE DOOR COULD JUST OPEN AT ANYTIME WHILE KIDS ARE RIDING IN THE BACK SEAT WORRIES ME FOR MY KIDS AND OTHERS KIDS WHO HAVE THIS CAR! WITH SO MANY PEOPLE COMPLAINING THE SAME THING YOU WOULD THINK IT WOULD HAVE BEEN RECALLED BY NOW FOR THAT REASON. WHAT DOES IT TAKE BEFORE THEY FINALLY DECIDE TO RECALL IT? SOMETHING END UP HAPPENING TO SOMEONE'S SON OR DAUGHTER ALL BECAUSE THEY DON'T DO SOMETHING ABOUT IT WHEN THEY ARE AWARE OF THE SITUATION? THE PART WAS EVEN ON BACK ORDER FOR THE SAME YEAR AND CAR BECAUSE IT HAPPENED SO OFTEN TO PEOPLE WITH A 2012 FORD FIESTA. *TR

08/21/2014
Components: POWER TRAIN
Incident Date: 02/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3CM******
Summary

THIS IS AN ON-GOING ISSUE WITH THIS CAR. WHILE DRIVING AT LOWER SPEEDS OR WHILE TRYING TO ACCELERATE WHILE MERGING ONTO A HIGHWAY OR AT A TRAFFIC STOP THE CAR WILL SHUDDER, PAUSE, JERK FORWARD OR PAUSE. THERE HAVE BEEN SEVERAL INCIDENTS WHERE I HAVE NEARLY BEEN IN A COLLISION BECAUSE OF THIS CLUTCH PROBLEM. THE JERK REACTION OF THE ACCELERATOR HAS CAUSED THE MOST CLOSE CALLS, AS IT CAN HAPPEN WHILE DECELERATING AS WELL. I HAVE BROUGHT THIS ISSUE TO MY LOCAL DEALER'S ATTENTION AND HAVE HAD IT IN THE SHOP FOR A TOTAL OF 3 WEEKS OR MORE WITHIN A 6 WEEK PERIOD RECENTLY. BOTH TIMES I WAS TOLD THE CLUTCH SYSTEM WAS RESET AND HAD TO RE-ADAPT TO MY DRIVING, ONLY TO HAVE THE PROBLEM START AGAIN WITHIN A DAY OR TWO UNEXPECTEDLY. I HAVE TO BRING MY CAR IN YET AGAIN FOR THIS SAME ISSUE. *TR

08/20/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ1CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR WOULD NOT CLOSE. THE FAILURE WAS CAUSED BY THE FRONT AND REAR DOOR LATCH ASSEMBLY. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE MECHANIC STATED THAT THE DOOR LATCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,750.

08/17/2014
Components: STRUCTURE
Incident Date: 08/17/2014
Crash: No
Fire: No
Summary

LEAVING TO COME HOME FROM VACATION WHEN WE WENT TO PUT OUR DOG IN THE PASSENGER SIDE REAR DOOR. UPON CLOSING THE DOOR IT JUST BOUNCES RIGHT BACK. THE DOOR WON'T LATCH OR LOCK. HAD TO DRIVE ALL THE WAY HOME WITH THE SEATBELT PULLED THROUGH THE DOOR HANDLE AND THE INTERIOR LIGHTS ON THE WHOLE TRIP. AFTER READING ONLINE, THIS ISSUE SHOULD BE RECALLED. *TR

08/14/2014
Components: STRUCTURE
Incident Date: 08/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ6CM******
Summary

RIGHT REAR PASSENGER DOOR WILL NOT STAY CLOSED/LATCH. I OPENED THE RIGHT, REAR PASSENGER DOOR TO PUT MY CHILD IN HIS CARSEAT THIS MORNING. UPON CLOSING OF THE DOOR I FOUND THAT IT WOULD NOT LATCH. WE VERIFIED THE LATCH WAS IN THE CORRECT POSITION SO THAT THE DOOR SHOULD CLOSE NORMALLY. HOWEVER THE DOOR WOULD NOT STAY SHUT OR "CLICK" TO LATCH. I HAD TO DUCTTAPE THE DOOR CLOSED TO TAKE HIM TO DAYCARE. I ASSUME THIS MUST BE A MANUFACTURING DEFECT. I DROPPED THE CAR OFF AT THE DEALERSHIP FOR WARRANTY SERVICE THIS AFTERNOON. I SHOULD NOT HAVE TO WORRY ABOUT THE DOORS THAT PROTECT MY CHILDREN MIGHT OPEN AT ANY TIME FOR NO GOOD REASON. I AM CERTAIN THE DOOR HAS NEVER BEEN ABUSED OR CLOSED WITH EXCESSIVE FORCE, EVER. THERE IS SOMETHING REALLY WRONG HERE. *TR

08/14/2014
Components: POWER TRAIN
Incident Date: 08/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7CM******
Summary

TRANNY JERKS AT STOPS ACTS LIKE SHIFT BOGS DOWN IM ALWAYS BEING HONKED AT TO MOVE IM AFRAID TO DRIVE CAR THEN I TAKE TO DEALER WHICH TOOK 3 WEEKS N THEN TOLD HAD TO PAY $100 TO HAVE CHECKED OUT WHICH I DIDN'T HAVE THE MONEY ITS UNDER WARRANTY CALLED FORD AT LEAST 8 TIMES N NEVER RECEIVED ANY SATISFACTION IT WAS CHECKED MY THE DEALER I BOUGHT FROM N THEY SAID NOTHING WAS WRONG. *TR

08/13/2014
Components: POWER TRAIN
Incident Date: 01/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ0CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO VIBRATE. THE ACCELERATOR PEDAL VIBRATED AS THE CONTACT APPLIED FORCE TO THE PEDAL AND THE SPEED DECREASED WHILE DRIVING UP A HILL. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT OBSERVED TRANSMISSION FLUID LEAKING FROM THE FRONT OF THE TRANSMISSION. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED. THE FAILURE CONTINUED TO OCCUR ON A CONSISTENT BASIS. THE MANUFACTURER WAS NOTIFIED AND DID NOT PROVIDE A REMEDY. THERE WERE NO DIAGNOSTIC TESTS PERFORMED NOR WAS THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 60,000.

08/12/2014
Components: SEATS
Incident Date: 08/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5CM******
Summary

THE DOOR NEXT TO THE BACK RIGHT PASSENGER SEAT WILL NOT LATCH. THE CAR CANNOT BE DRIVEN BECAUSE THE DOOR WILL NOT STAY SHUT. *TR

08/11/2014
Components: STRUCTURE
Incident Date: 08/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6CM******
Summary

I WAS 20 MILES AWAY FROM HOME OUT SHOPPING WITH MY TWO SONS. WE GOT INTO THE CAR AND THE DOOR OPEN LIGHT WAS ON. I HAD ONE SON CHECK TO MAKE SURE HIS DOOR WAS CLOSED BUT WHEN HE TRIED TO RE-SHUT IT, THE DOOR WOULD NOT CLOSE PROPERLY AND LOCK. I STARTED TO WORRY AS I GOT OUT OF THE CAR AND DOUBLE CHECKED IT MYSELF. THE DOOR WOULD NOT SHUT AND STAY CLOSED AND WE WERE 20 MILES AWAY FROM HOME. THERE WAS NO WAY I COULD HAVE MY 12 YEAR OLD SON HOLD THE DOOR SHUT WHILE DRIVING ON THE FREEWAY. LUCKILY, AFTER MAKING A FEW CALLS - THE SUGGESTION WAS MADE TO BUY A COUPLE OF BUNGEE CORDS TO TIE AROUND THE DOOR AND SEAT TO HOLD THE DOOR IN PLACE. I HAD TO DRIVE VERY SLOWLY IN FEAR THAT THE DOOR WAS GOING TO SWING OPEN WHILE ON THE FREEWAY. THANKFULLY WE MADE IT SAFE. UNFORTUNATELY WE TOOK IT TO THE DEALER AND THAT ISSUE IS NOT COVERED UNDER WARRANTY. *TR

08/11/2014
Components: POWER TRAIN
Incident Date: 03/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ3CM******
Summary

I BOUGHT A CERTIFIED PRE-OWNED 2012 FIESTA IN LATE FEBRUARY 2014. I HAD SERIOUS ISSUES OVER THE NEXT COUPLE OF WEEKS: LURCHED WHEN ACCELERATING, SO SEVERELY THOUGHT IT WOULD HIT CARS IN FRONT; NOT SHIFTING RIGHT BETWEEN THE LOWER GEARS, AT TIMES ALMOST STALLING; ALMOST IN ACCIDENT WHEN CAR WOULDN'T PICK UP SPEED OR GO INTO GEAR IT SEEMED; NOT PICKING UP OR GOING INTO GEAR; VERY LITTLE PULL UP HILLS FROM A STANDSTILL OR LOST A GREAT AMOUNT OF MOMENTUM MID-HILL (ALMOST REAR-ENDED AS A RESULT); REVS HARD FROM NOWHERE; AIRY, GRINDING, SCRAPING SOUND. SPOKE TO FORD CUSTOMER RELATIONSHIP CENTER NUMEROUS TIMES. THEY CLAIMED THE SIX-SPEED TRANSMISSION PROVIDES "AN UNUSUAL DRIVING EXPERIENCE." I EXPLAINED I DIDN'T FEEL SAFE DRIVING IT. I REQUESTED AN ADDRESS FOR SENDING A COMPLAINT LETTER AND THE WOMAN SEEMED TO DISCOURAGE THAT, STATING THAT THE DOCUMENTATION FROM MY PHONE CALL WOULD BE SENT UP THE CHAIN OF COMMAND IN FORD AND TO THE HIGHWAY SAFETY ADMINISTRATION. THE TRANSMISSION WAS REMOVED, THE CLUTCH REPLACED, AND BOTH INPUT SHAFT SEALS REPLACED IN MARCH. THE PROBLEMS BEGAN AGAIN. NOW I'M DEALING WITH THE SAME ISSUES. I'M VERY CONCERNED, ESPECIALLY WHEN I LOOK AT MY OWN EXPERIENCES WITH THE CAR COUPLED WITH THE COMMENTS I HAVE READ HERE.

08/09/2014
Components: STRUCTURE
Incident Date: 06/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ7CM******
Summary

THE FRONT PASSENGER DOOR TO MY 2012 FORD FIESTA SEL SUDDENLY OPENED ON IT'S OWN WHILE MY VEHICLE WAS TRAVELING APPROXIMATELY 35 MILES ON A CURB. AFTER PULLING OVER TO INSPECT, I FOUND I COULD NOT CLOSE THE DOOR ANY LONGER. I HAVE FOUND NUMEROUS OTHER COMPLAINTS OVER THE INTERNET AS WELL AS THIS PAGE ON THE DEPARTMENT OF TRANSPORTATION WEBSITE AND I AM REQUESTING FURTHER INVESTIGATION INTO THIS MATTER AS IT DOESN'T SEEM TO BE AN ISOLATED ISSUE. CAR DOORS FLYING OPEN AT RANDOM WHILE DRIVING ARE CAUSE FOR CONCERN. AFTER TAKING MY VEHICLE TO THE FORD DEALERSHIP, THEY WANTED OVER $500.00 FOR A SMALL PART AND LESS THAN AN HOURS WORK SINCE MY IT WAS PAST MY 48,000 WARRANTY BY ABOUT 200 MILES. *TR

08/01/2014
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0CM******
Summary

RESERVOIR BOTTLE NEEDS TOPPING OFF EVERY 5000 MILES SEEMS TO BE A LEAK SOME WHERE. *TR

07/30/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 07/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7CM******
Summary

FORD FIESTA 2012 STILL UNDER WARRANTY; THIS IS THE SECOND DOOR IN THIS NEW CAR WHERE THE DOOR LATCH JUST STOPS WORKING. STAYS AJAR. THE FIRST TIME TOOK 1 WEEK TO GET PART; THIS TIME DEALER IS SAYING THE PART WILL TAKE A MONTH. THEY SAID THERE ARE MANY PEOPLE EXPERIENCING THIS AND HE HAS A COUPLE OF CUSTOMERS WHO'S CARS HAVE BEEN THERE A COUPLE OF WEEKS ALREADY, BUT PARTS WON'T COME UNTIL END OF AUGUST! I DON'T HAVE RENTAL INSURANCE, WE ONLY HAVE ONE VEHICLE, NO BUS LINE TO WORK - I CAN NOT BE WITHOUT MY CAR FOR A MONTH OR MORE. SO GRATEFUL WE WERE NOT ON THE FREEWAY OR TRAVELING ANY FASTER (THIS WAS ON MY PASSENGERS SIDE). CHEAPLY MADE DOOR PARTS - WE THINK BECAUSE THE DOOR IS CLOSED, LOCKED IT CAN'T FLY OPEN WE BETTER THINK AGAIN. *TR

07/28/2014
Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 01/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9CM******
Summary

I BOUGHT THIS CAR BRAND NEW IN JULY OF 2012 AND I HAVE HAD NOTHING BUT PROBLEMS WITH IT. THE MAIN ISSUE BEING THE HORRIBLE TRANSMISSION. THE CAR SPUTTERS AND SHAKES UPON TAKE OFF; THE RPMS REV UP VERY HIGH AND YET THE CARE GOES NOWHERE; THE CAR SOUNDS LIKE IT NEEDS TO SHIFT INTO THE NEXT GEAR, BUT DOESN'T; THERE IS A HUGE DELAY WHEN YOU STEP ON THE GAS, THE CAR SITS THERE BEFORE IT ACTUALLY GOES ANYWHERE; THE CAR LUNGES FORWARD WHEN YOU ARE IN SITUATIONS LIKE STOP AND GO TRAFFIC. I HAVE TAKEN MY CAR INTO TWO SEPARATE DEALERS AND THE CAR HAS HAD 3 CLUTCHES SO FAR. THE NEWEST PROBLEM WITH THE CAR IS A HORRIBLE SQUEALING COMING FROM THE BRAKES. I'VE HAD TWO NEW SETS OF BRAKES AND A DEGLAZING OF THE BRAKES, ONLY TO HAVE THE PROBLEM STILL EXIST. I'VE TAKEN THIS CAR IN FOR A TOTAL OF 6 TIMES FOR THE TRANSMISSION AND THIS WEEK WILL BE THE 4TH TIME FOR THE BRAKES. THESE CARS ARE A ROAD HAZARD AND SHOULD BE RECALLED IMMEDIATELY. I HAVE FILED A COMPLAINT WITH FORD MOTOR COMPANY AND THE BBB AUTO LINE. FORD SHOULD BE ASHAMED OF THEMSELVES FOR KNOWING ABOUT THESE ISSUES AND NOT DOING ANYTHING ABOUT IT. PEOPLE'S LIVES ARE AT RISK IN THESE CARS AND THEY OBVIOUSLY DON'T CARE. I WONDER HOW MANY PEOPLE WILL HAVE TO DIE OR GET INJURED BEFORE FORD DECIDES TO ADMIT THEY SOLD A HORRIBLE PRODUCT AND THAT IT NEEDS TO BE RECALLED.

07/24/2014
Components: STRUCTURE
Incident Date: 07/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6CM******
Summary

I OPENED AND SHUT MY PASSENGER DOOR AND INSTEAD OF CLOSING, THE DOOR JUST BOUNCED BACK AND COULD NOT BE SHUT. THIS IS THE 2ND DOOR ON THIS CAR TO HAVE THIS PROBLEM. THE REAR PASSENGER DOOR DID THE SAME THING ABOUT TWO MONTHS PRIOR TO THIS INCIDENT. *TR

07/23/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE DOOR WAS AJAR AND FAILED TO LATCH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 44,000.

07/23/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7CM******
Summary

THE PASSENGER REAR DOOR LATCH WILL NOT KEEP THE DOOR CLOSED. *TR

07/20/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4CM******
Summary

CAR STARTED TO JERK WHILE TRYING TO ACCELERATE. AND CAR STARTED TO TURN OFF AT RED LIGHTS. AND NEED TO BE STARTED UP AGAIN TO GET GOING . *TR

07/17/2014
Components: POWER TRAIN
Incident Date: 01/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5CM******
Summary

I HAVE BEEN HAVING PROBLEMS WITH MY TRANSMISSION FROM SHORTLY AFTER THE DAY I PURCHASED THE VEHICLE. IT SHUTTERS, LOCKS UP AND CANNOT SHIFT GEARS. IT HAS BEEN IN THE SHOP OVER 5 TIMES FOR THE SAME ISSUE AND IS STILL UNDER MANUFACTURERS WARRANTY. WHAT CAN BE DONE FOR ME? *TR

07/11/2014
Components: POWER TRAIN
Incident Date: 05/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE TRANSMISSION HESITATED TO SHIFT WHEN A RIGHT TURN WAS MADE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,171.

07/09/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE REAR PASSENGER SIDE DOOR OPENED AND THE LATCH DETACHED. THE CONTACT ALSO STATED THAT THE REAR DRIVER SIDE DOOR LATCH DETACHED PREVIOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOCKING MECHANISM NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

07/09/2014
Components: POWER TRAIN
Incident Date: 05/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ9CM******
Summary

CAR INCREASINGLY SHIFTING HARD. ACCELERATED FROM GREEN LIGHT. CAR JERKING SO SEVERELY ALMOST LOST CONTROL. THIS OCCURRED NUMEROUS TIMES SINCE PURCHASE. CAR REPROGRAMMED COUPLE TIMES BUT NEVER LASTS. SHUDDERS, JERKS, AT TIMES WON'T SHIFT. DEALERSHIP MECHANICS ADVISE THAT CAR SHOULD NOT SHIFT IN THAT MANNER. UNDER WARRANTY. IN DEALERSHIP SHOP NOW FOR LAST 6 WEEKS CLUTCH REPLACED BUT LEAKING WATERPUMP ON BACK ORDER. ALL MY WARRANTY PAPERWORK WIT DATES IN MY CAR AT DEALERSHIP. IF NEED MORE PRECISE DATES, LET ME KNOW. *TR

07/07/2014
Components: POWER TRAIN
Incident Date: 11/01/2013
Crash: No
Fire: No
Summary

I HAVE A 2012 FORD FIESTA THAT I BOUGHT BRAND NEW IN MARCH 2012. AT RANDOM TIMES I FELT THE CAR SHUDDERING DURING ACCELERATION WHEN GOING INTO 1ST AND 2ND GEAR. IT GOT TO THE POINT WHERE IT HAPPENED MORE FREQUENTLY CAUSING MY CAR TO SHAKE. AT TIMES IT WOULD FEEL LIKE IT WOULD DIE OUT. I FINALLY TOOK MY CAR INTO THE DEALERSHIP DURING THE WARRANTY PERIOD STILL AND THEY DIAGNOSED IT AS THE CLUTCH SYSTEM HAVING TROUBLE CATCHING. THIS WAS REPLACED IN JANUARY 2014. 10000 TO 12000 MILES LATER AROUND THE END OF MAY 2014 THE SAME PROBLEMS ARE HAPPENING AGAIN. AT THIS TIME MY ENGINE LIGHT CAME ON. I TOOK IT IN AGAIN COMPLAINING ABOUT THE SHAKING UPON ACCELERATION AND ENGINE LIGHT. THEY TOLD ME THAT IT IS EXPECTED WITH THIS TYPE OF TRANSMISSION BECAUSE OF THE BUILT OF IT AND BLAMED THE THROTTLEBODY (ENGINE LIGHT DIAGNOSIS) THAT IS CAUSING THE SHAKING. I PAID OUT OF POCKET FOR THE THROTTLE BODY SINCE AT THIS TIME MY WARRANTY PERIOD EXPIRED. I PICKED IT UP AND 2 DAYS LATER I HAD TO RETURN IT TO THE DEALERSHIP BECAUSE THEY DID NOT RESOLVE THE PROBLEM OF SHAKING UPON ACCELERATION. THEY KEPT THE CAR FOR A DAY AND THE TRANSMISSION TECH DIAGNOSED THE SAME PROBLEM AS BEFORE WHICH WAS THE CLUTCH ASSEMBLY SYSTEM. EVEN THE SERVICE ADVISOR STATED TO ME THAT MANY OTHER FIESTA OWNERS ARE HAVING PROBLEMS WITH THE TRANSMISSION AND SOME ARE ON THEIR 3RD REPLACEMENT OF THE CLUTCH SYSTEM. CURRENTLY I'M STILL WAITING FOR THE PARTS FOR MY CAR TO COME IN TO HAVE IT REPAIRED BUT THE SHAKING IS GETTING WORSE AND MAKING LOUD GRINDING NOISES. IT FEELS LIKE IT WILL STALL ON ME ESPECIALLY WHEN I'M TRYING TO CROSS ANY INTERSECTION ON MAKE TURNS WHEN ACCELERATING FROM A STALLED POSITION. MAJORITY OF THE TIME I HAVE MY CHILDREN IN THE CAR AND VERY NERVOUS THAT IT WILL LEAD TO A POTENTIAL CRASH. *JS

07/02/2014
Components: ELECTRICAL SYSTEM,STRUCTURE,SEATS
Incident Date: 06/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8CM******
Summary

THE PROBLEM, OR I SHOULD SAY 'THE JAM' AS IN DOOR JAMB, IS THAT BOTH SIDE REAR PASSENGER DOORS ON MY 2012 FORD FIESTA ARE NOT WORKING ON THE CLOSE. THE DOORS WON'T STAY CLOSED OR STAY SHUT. WHEN YOU TRY SHUTTING EITHER DOOR IT JUST BOUNCES BACK OUT A LITTLE. NEITHER DOOR WILL LATCH CLOSED. ONLY 35,772 MILES ON MY 2012 FIESTA WHEN BOTH REAR PASSENGER SIDE DOOR LATCHES FAILED WITHIN 12 HOURS OF EACH OTHER. IS BOTH DOORS FAILING AT THE SAME TIME JUST A COINCIDENCE? I THINK NOT. I THINK DEFECTIVE AND DANGEROUS! MY FIESTA HAS NEVER BEEN INVOLVED IN AN ACCIDENT, NO BODY DAMAGE, NO EVIDENCE OF ATTEMPTED BREAK-INS AND NO APPARENT REASON TO CAUSE 1, LET ALONE BOTH, REAR PASSENGER SIDE DOOR LATCHES TO MALFUNCTION AND PREVENT CLOSING OF THE REAR SIDE DOORS. AND, ABSOLUTELY NO WARNING OR INDICATION OF ANY LOOMING OR PENDING PROBLEM WITH THE OPERATION OF EITHER DOOR NOR MY FINGERS, HANDS, WRISTS OR ARMS? ALTHOUGH I DO GET A BOUT-OF-GOUT IN MY KNEE OCCASIONALLY. I JUST OPENED EACH DOOR NORMALLY TO FIND IT BROKEN UPON SHUTTING. WHAT I FIND EXTREMELY STRANGE, AND AT THIS TIME STILL UNEXPLAINED BY ANYONE, IS THAT BOTH DOORS FAILED WITHIN 12 HOURS OF EACH OTHER IN EXACTLY THE SAME MANOR. SEEMS LIKE TOO MUCH TO BE A COINCIDENCE, DOESN'T IT. READ ALL INFO ABOUT THE FAULTY DOOR LATCHES @ WWW.FINLEY.TV. *TR

07/02/2014
Components: STRUCTURE
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ9CM******
Summary

FRONT SIDE PASSENGER'S DOOR LATCH WILL NOT WORK AND THE DOOR WILL NOT CLOSE OR LOCK, SO CANNOT DRIVE THE CAR. WENT TO FORD DEALERSHIP AND WAS TOLD THIS WAS VERY COMMON, IN FACT SO COMMON THAT THEY ARE BACK ORDERED AT LEAST A MONTH OR LONGER. I CANNOT DRIVE MY CAR I BOUGHT JUST 3 MONTHS AGO. IF THIS IS A COMMON PROBLEM WITH THESE DOOR LATCHES, THEN WHY ISN'T THERE A RECALL. I WAS TOLD BY THE DEALERSHIP THAT IT HAPPENS TO FIESTA'S ALL THE TIME WITH BRAND NEW ONES TOO. THIS IS A DEFECTIVE PART AND IS VERY DANGEROUS AND AGAINST THE LAW TO DRIVE WITH A DOOR NOT PROPERLY LATCHED. I AM FORCED TO PAY ALMOST $200 FOR THE PART AND ABOUT THAT MUCH TO INSTALL IT, SO ABOUT $400 OVERALL FOR A DEFECTIVE PART AND WAS TOLD IT WILL HAPPEN TO THE OTHER DOOR SOMETIME TOO. WHY ISN'T THIS IN RECALL??? *TR

06/30/2014
Components: ENGINE
Incident Date: 05/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FA0P4BJ9CM******
Summary

I BOUGHT MY 2012 ON MAY 1 2012, AND AT 101 MILEAGE IT WAS IN FOR BATTERY LIGHT ON , THEN 08/20/12 BACK IN FOR ENGINE LIGHT AND AGAIN 08/23/2012 AND AGAIN12/21/2012 AND AGAIN ON 01/09/2013 I HAVE ALWAYS TOLD THEM AT TIME OF SERVICE THAT THE CAR ACTS FUNNY GOING UP A HILL EVEN A SMALL ONE AND THEY TELL ME ITS FINE ITS JUST THE WAY THE RUNS. WELL I'VE HAD THE ENGINE LIGHT ON A LOT OVER THE LAST 6 MONTHS BUT SINCE THEY ALWAYS MAKE IT SOUND LIKE ITS ME. OF COURSE WHEN I GET IT IN THE LIGHTS OFF. BUT I'VE TAKEN PICS WITH THE LIGHT ON. *TR

06/24/2014
Components: POWER TRAIN
Incident Date: 04/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ3CM******
Summary

TRANSMISSION LURCHES, BOGS DOWN AND HESITATES WHEN TRYING TO TAKE OFF. FORD SAID THE CLUTCH PACKAGE WENT BAD AND IT COST $1,724 TO REPLACE THE CLUTCH. LESS THEN 65K ON A 2012 AND THE TRANSMISSION GOES OUT. THIS CAR BELONGS TO A 16 YEAR OLD. THIS IS A MASSIVE SAFETY ISSUE. *TR

06/18/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 06/18/2014
Crash: No
Fire: No
Summary

DOOR LATCH WILL NOT CATCH. THE DOOR DOES NOT LOCK OR STAY CLOSED. THIS IS HAPPENING ON THE PASSENGER FRONT SIDE DOOR. HAS ALREADY HAPPENED TO THE PASSENGER BACK DOOR AS WELL. *TR

06/06/2014
Components: POWER TRAIN
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4CM******
Summary

TRANSMISSION GRINDING,LURCHING, RPMS REVING, SLOW TO RESPOND TO GAS PEDAL DEPRESSION, ROLLS BACK AT STOP ON INCLINE, BRAKES WENT BAD AT 25000, TIRES WENT BAD AT 28000, TRANSMISSION CLUTCH REPLACED CONTINUES TO HAVE ISSUES. *TR

05/08/2014
Components: POWER TRAIN,ENGINE
Incident Date: 03/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ3CM******
Summary

VEHICLE SHUTTERS, GRINDS, RATTLES, AND JUMPS WHEN VEHICLE REACHES 20 MPH OR HIGHER. I HAVE BROUGHT IT TO THE DEALER SEVERAL TIMES...THEY CLAIM ITS "NORMAL". IT IS THE TRANSMISSION WHICH IS CAUSING ALL THE PROBLEMS. FORD HAS VERIFIED IT BUT BASICALLY TOLD ME TO "TURN UP THE RADIO AND IGNORE IT". THE GRINDING IS LOUD AND SOMETIMES WHEN ATTEMPTING TO ACCELERATE THE VEHICLE WILL HESITATE THEN THE RPMS WILL JUMP VERY HIGH ALMOST TO 6000 BEFORE THE VEHICLE SPEED INCREASES. THIS CAR IS A DEATH MACHINE ON THE HIGHWAY. I AM SCARED THAT IT WILL CAUSE AN ACCIDENT BECAUSE I AM NOT ABLE TO ACCELERATE WITHOUT ISSUES OR WITHOUT THE TRANSMISSION JUMPING AROUND ALL OVER THE PLACE. THIS VEHICLE NEEDS TO BE RECALLED BEFORE PEOPLE DIE. *TR

05/04/2014
Components: POWER TRAIN
Incident Date: 04/24/2014
Crash: No
Fire: No
Summary

TRANSMISSION HAD PROBLEMS, GEARS GRINDING, CAR SHAKING WHEN ACCELERATING, SHIFTING UP AND DOWN WHEN DRIVING AT A CONSTANT SPEED. *TR

04/21/2014
Components: STEERING,ENGINE
Incident Date: 04/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ4CM******
Summary

TL- THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHEN ACCELERATING THE VEHICLE SEVERELY SHAKES . THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN OBSERVED THE VEHICLE AND WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500 MILES AND THE CURRENT MILEAGE WAS 27,242 MILES. SR

03/22/2014
Components: POWER TRAIN
Incident Date: 03/01/2013
Crash: No
Fire: No
Summary

VEHICLE SHUDDERING AND GRINDING NOISE WHEN ACCELERATING FROM A STOP. MAKES IT VERY DIFFICULT TO GAUGE ACCELERATION RATE. THIS IS A REAL AND DOCUMENTED SAFETY CONCERN NATIONWIDE. *TR

03/17/2014
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 03/02/2014
Crash: Yes
Fire: No
Summary

WHILE DRIVING THE SPEED OF IN TOWN, STOP AND GO TRAFFIC, MY BRAKES FAILED TO WORK. I APPROACHED A RED LIGHT WITH STOPPED TRAFFIC AHEAD OF ME AND STARTED BRAKING. I CONTINUED TO BRAKE BUT THERE WAS ABSOLUTELY NO BRAKE PRESSURE. IT FELT LIKE MY BRAKE PEDAL WAS PUSHING THROUGH THE FLOOR BOARD BUT NOTHING WAS HAPPENING. MY CAR PROCEEDED TO CRASH INTO A STOPPED TRUCK AT ABOUT 35-40MPH. MY AIRBAG DID NOT DEPLOY. I CAME AWAY WITH ACHES AND PAIN BUT FORTUNATELY WAS NOT BADLY INJURED. MY CAR HAS BEEN TOTALED BY MY INSURANCE COMPANY. I HAVE BEEN TELLING FORD SINCE I PURCHASED THE CAR THAT THE BRAKES MAKE AN AWFUL SQUEALING NOISE. FINALLY AFTER TWO YEARS THEY "SERVICED" THE BRAKES AND THEN A MONTH LATER THIS INCIDENT HAPPENED. *TR

03/15/2014
Components: EXTERIOR LIGHTING,AIR BAGS,STRUCTURE
Incident Date: 03/01/2014
Crash: Yes
Fire: No
Summary

WE WERE ON THE HIGHWAY WHILE IT WAS SNOWING. ALL OF THE OTHER VEHICLES WERE SLOWING DOWN BECAUSE THERE WAS AN ACCIDENT BLOCKING OFF THE HIGHWAY. EVENTUALLY WE ALL CAME TO A STOP. AFTER WE STOPPED THERE WAS A YUKON THAT WAS UNABLE TO STOP BECAUSE OF CONDITIONS AND ITS LOAD AND HIT US FROM BEHIND. HE WAS PROBABLY GOING 35 MPH. BOTH THE PASSENGER AND DRIVER'S HEAD FLUNG BACK AGAINST SEATS. NO AIRBAGS DEPLOYED. PASSENGER HAS SUFFERED IN THE SPINE FROM THIS ACCIDENT. *TR

03/06/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6CM******
Summary

CAR (FORD FIESTA 2012 PURCHASED IN MAY 2012) REGULARLY STALLS, JERKS AND SHAKES WHEN ACCELERATING AND CAUSES CAR NOT TO MOVE AS QUICKLY. CAR MOVES SLOWER WHEN IT STALLS, JERKS AND SHAKES. DRIVER CANNOT GAUGE WHEN STALLING WILL OCCUR AND WHEN CAR WILL MOVE SLOWER. THIS IS A SAFETY CONCERN BECAUSE IF IN A SITUATION WHERE THE DRIVER NEEDS TO ACCELERATE TO GET OUT OF THE WAY QUICKLY, CAR MAY OR MAY NOT MOVE AS EXPECTED AND MAY NOT BE ABLE TO GET OUT OF THE WAY TO AVOID ANOTHER VEHICLE WHICH COULD RESULT IN AN ACCIDENT. CAR HAS BEEN TAKEN TO THE DEALER TWICE (3/27/13 AND 12/21/13 FOR THIS TRANSMISSION ISSUE AND IT CONTINUES TO OCCUR. REPAIR RECEIPTS STATE THAT THE CAUSE IS LEAKING SEALS FROM CLUTCH HOUSING AREA. THEY HAVE REMOVED TRANSMISSION REPLACED INNER AND OUTER INPUT SHAFT SEALS, CLEANED CLUTCH AND REASSEMBLED. DESPITE THEIR EFFORTS WE CONTINUE TO HAVE THIS PROBLEM WITH THE VEHICLE. *TR

03/04/2014
Components: POWER TRAIN
Incident Date: 10/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXCM******
Summary

FROM THE STOPPED POSITION, THE WHOLE FRONT END OF THE CAR SHUDDERS AS YOU BEGIN TO PRESS THE ACCELERATOR. WE TOOK THE CAR TO A FORD DEALER, THEY (KOONS, SILVER SPRING) UPDATED THE SOFTWARE AND TOLD US IT WOULD TAKE 1K TO 1500 MILES FOR THE PROBLEM TO STOP BECAUSE WE HAVE 3 FAMILY MEMBERS THAT DRIVE THIS CAR AND IT HAS A DRIVER STYLE MEMORY.. THE SHUDDERING ALSO CAUSES THE CAR TO LURCH AND PAUSE IF YOU HAVE TO MERGE FROM A STOPPED POSITION TO 40 OR ABOVE MPH. A PROBLEM ONLY A VERY EXPERIENCED DRIVER CAN ADJUST FOR. THIS PROBLEM IS DANGEROUS TO ALL ON THE ROAD. I WANT A RESPONSE FROM FORD OR A POSSIBLE RECALL. MANY BLOGS ALREADY ON THE INTERNET.

02/18/2014
Components: POWER TRAIN,ENGINE
Incident Date: 01/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ8CM******
Summary

AFTER 6 MONTHS I STARTED HAVING VIBRATION/ TRANSMISSION SLIPPAGE ISSUES. I TOOK IT BACK TO THE DEALER AND THEY FIX THE TRANSMISSION FLUID LEAK. SIX MONTHS LATER THE PROBLEM PERSISTS. THE CAR WAS REPAIR 3 TIMES FOR THE SAME DEFECT. NOW IS 20,120 MILES STILL HAVE THE SAME PROBLEM, AND THE DEALERSHIP WHERE I BOUGHT IT DON'T WANT TO REPAIR IT ANYMORE. *TR

01/28/2014
Components: POWER TRAIN
Incident Date: 12/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9CM******
Summary

WITHIN A FEW MONTHS OF DRIVING THIS CAR THAT WE PURCHASED BRAND NEW, IT STARTED SHIFTING ROUGHLY. IT WOULD FEEL LIKE IT WAS GOING TO STALL OUT WHENEVER WE MADE A LEFT TURN FROM A STOP, AND IT WOULD STUTTER AND JERK WHEN SWITCHING BETWEEN THE LOWER GEARS. EVERYONE WHO RODE WITH US OR DROVE THIS CAR ASKED WHAT WAS WRONG WITH IT. I BROUGHT IT TO THE DEALERSHIP AT LEAST 3 TIMES, AND EVERY TIME I BROUGHT IT THEY SAID THEY CHECKED IT OVER AND IT WAS FINE (AT FIRST, IT WAS "LEARNING" HOW WE DRIVE, THEN WE WERE "DRIVING IT WRONG" AND NEEDED TO REALLY "PUNCH IT" STARTING FROM A STOP). GAS MILEAGE WAS TERRIBLE TOO, AS WE WERE SLAMMING THE GAS TRYING TO KEEP THE CAR FROM STALLING. I BROUGHT IT TO MY INDEPENDENT MECHANIC WHO SAID THERE WAS DEFINITELY SOMETHING WRONG WITH THE TRANSMISSION, BROUGHT IT TO THE DEALERSHIP WE BOUGHT IT FROM AGAIN, AND THEY AGAIN SAID THERE WAS NO PROBLEM AND WE WERE DRIVING IT WRONG. JUST GOT IT BACK FROM ANOTHER DEALERSHIP WHO IMMEDIATELY SAID THERE WAS A PROBLEM AND REPLACED THE CLUTCH. THEY SAID THAT THE SEALS AROUND THE CLUTCH HAVE BEEN REDESIGNED, AND THAT WAS THE ISSUE, AND WE SHOULD NOT HAVE THE ISSUE AGAIN. I HOPE THAT IS THE CASE, BUT WISH WE HAD NEVER BOUGHT THIS CAR. *TR

01/23/2014
Components: POWER TRAIN
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 70 MPH, THE TRANSMISSION BEGAN TO SLIP GEARS IN A JERKING MOTION. IN ADDITION, A CLICKING AND GRINDING NOISE EMITTED OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE CLUTCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

01/18/2014
Components: POWER TRAIN,ENGINE
Incident Date: 04/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4CM******
Summary

AS I ACCELERATED, THE GEARS BEGAN MAKING A GRINDING NOISE. THIS CAUSE THE ENTIRE VEHICLE TO VIBRATE AND SHAKE UNCONTROLLABLY. THIS OCCURS 80% OF THE TIME WHEN I PRESS ON THE ACCELERATOR AND START ACCELERATING. ALSO, WHEN I TRY TO DRIVE THE VEHICLE AT SLOWER SPEEDS BETWEEN 30-45 MPH, THE GEARS GRIND CONSTANTLY AND THE VEHICLE WILL SOMETIMES VIBRATE UNCONTROLLABLY. WHEN I FIRST GOT THE VEHICLE, IT WAS VERY MINIMAL VIBRATION AND/OR GEAR GRINDING. I HAVE HAD THE VEHICLE ALMOST 2 YEARS NOW AND IT NOW HAS 40K MILES ON IT. THE GRINDING NOISE IS NOW VERY VERY LOUD AND THE VEHICLE SHAKES EVEN WORSE THAN BEFORE WHEN ACCELERATING. IF I HAD THE RATE THE VIBRATIONS/SHAKING OF THE VEHICLE OUT OF 10, I WOULD RATE IT A 9. WHEN I FIRST TOOK IT TO THE DEALER I BOUGHT IT FROM BACK IN APRIL 2012, I WAS TOLD THAT THIS WAS THE WAY THE VEHICLE DRIVES BECAUSE OF THE TYPE OF ENGINE/TRANSMISSION. I WAS TOLD THE VEHICLE HAS A MANUAL TRANSMISSION AND THE GEARS ARE SHIFTED BY A COMPUTER. SO, I TOOK THEIR STATEMENT AT FACE VALUE. NOW, AFTER OWNING THE VEHICLE FOR ALMOST 2 YEARS, I HAVE BEEN DOING A LOT OF RESEARCH AND FINDING THAT SEVERAL OTHER OWNERS ARE EXPERIENCING THIS PROBLEM. THIS, I BELIEVE, IS DEFINITELY A SAFETY ISSUE BECAUSE THE VEHICLE IS NOT PERFORMING PROPERLY AND IT VIBRATES SO STRONGLY THAT THE ENTIRE VEHICLE SHAKES AND IN MY OPINION, THIS COULD CAUSE LOSS OF CONTROL OF THE VEHICLE. *TR

01/07/2014
Components: POWER TRAIN
Incident Date: 01/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT SHE WAS DRIVING APPROXIMATELY 10 MPH WHEN THE VEHICLE BECAME RESISTANT TO ACCELERATION. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE DID NOT RESPOND. THE VEHICLE ERRONEOUSLY ACCELERATED ONCE THE CONTACT RELEASED THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 24,000.

01/03/2014
Components: POWER TRAIN
Incident Date: 12/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4CM******
Summary

MY CAR HAD SOME SUSPECTED ISSUES FROM THE BEGINNING (GRINDING NOISE WHEN SHIFTING THROUGH GEARS) BUT I ASSUMED IT WAS BECAUSE OF THE DUAL TRANSMISSION THE CAR DROVE LIKE A MANUAL. I HAD SOME ISSUES WITH SHUDDERING BUT I WAS ASSURED IT WAS BECAUSE OF THE WAY THAT THE TRANSMISSION IS. IN DECEMBER WHEN MY CAR WAS ABOUT 2 YEARS OLD AND I HAD ABOUT 32,000 MILES ON IT THE NOISE INTENSIFIED AND BECOME WORSE, IT WAS ALSO ACCOMPANIED BY THE CAR SHUDDERING ALMOST CONSTANTLY NAMELY AT LOW SPEEDS. I TOOK IT FOR AN OIL CHANGE, AND THE TECHNICIAN TOLD ME THAT SOMETHING SEEMED OFF WITH THE TRANSMISSION SO I MIGHT WANT TO HAVE A FORD DEALERSHIP LOOK AT IT SINCE IT WAS STILL UNDER WARRANTY. A COUPLE DAYS LATER I WAS ACCELERATING FROM A GREEN LIGHT AND MY CAR DID WHAT SEEMED LIKE A SEMI-STALL, THE CAR DIED FOR ABOUT 10-15 SECONDS BEFORE KICKING BACK ON. I TOOK IT TO THE DEALERSHIP, AND APPARENTLY SOME FORD FIESTA'S HAVE A DEFECT OF SOME SORT IN THE TRANSMISSION WHICH CAUSES THE CLUTCHES TO SLIP. THEY GAVE ME A FREE LOANER CAR, BUT I HAVE NO IDEA WHEN I WILL GET MY CAR BACK SINCE THE PARTS THAT ARE NEEDED ARE MASSIVELY BACKORDERED. I FEEL LIKE FORD OWNERS THAT MAY BE AFFECTED BY THE ISSUES WITH THE TRANSMISSION SHOULD BE NOTIFIED OF THIS POTENTIAL ISSUE. IT MAY NOT BE A HUGE SAFETY ISSUE NOW, BUT IF THOSE TRANSMISSIONS START GIVING OUT IT COULD BE. HOPEFULLY THERE WILL BE NO OTHER ISSUES WITH MY CAR ESPECIALLY AFTER IT IS NO LONGER UNDER WARRANTY. *TR

12/31/2013
Components: POWER TRAIN
Incident Date: 05/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH UPHILL, THE VEHICLE BEGAN TO INDEPENDENTLY ROLL AWAY IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.

12/14/2013
Components: POWER TRAIN
Incident Date: 11/04/2013
Crash: No
Fire: No
Summary

FORD HAS A PROBLEM WITH CVT TRANSMISSION. THE SEALS LEAK. THEY GIVE LIP SERVICE TO REPAIRS. I WENT MANY TIMES TO LAFAYETTE FORD. THEY REPLACED THE TRANSMISSION SEAL. THE TRANSMISSION STILL SLIPS. NOW THEY SAY IT IS THE CLUTCHES. FORD HAS THE PART, ON BACK ORDER. I HAVE ASKED, FOR A NEW TRANSMISSION. THE FORD AREA MANAGER SAID NO. THE THINK THERE NEEDS TO BE A RECALL OF THE CVT, ON 2012-2014 FOCUSES AND FIESTA. *TR

12/07/2013
Components: POWER TRAIN
Incident Date: 12/07/2013
Crash: No
Fire: No
Summary

THE VEHICLE HAS SERIOUS TRANSMISSION ISSUES. IN LOW GEARS IT OFTEN LURCHES, SHAKES, AND STALL OUT AS IF IT'S GOING TO DROP THE GEAR. THERE IS A LOUD GRINDING/RATTLING SOUND WHEN THE CAR SHIFTS. IT FEELS VERY UNSAFE DRIVING IN STOP AND GO TRAFFIC OR IN CITY CONDITIONS. THE ISSUES WITH THE LURCHING GEARS AND DROPPED GEARS ALSO MAKE IT VERY DIFFICULT TO ACCELERATE QUICKLY. THIS MAKES MERGING ONTO A HIGHWAY UNSAFE. *TR

12/05/2013
Components: POWER TRAIN,ENGINE
Incident Date: 12/03/2012
Crash: No
Fire: No
Summary

ITS ROLLS BACKWARDS, AGAIN AS PREVIOUSLY STATED IT HAS DEFINITE TRANSMISSION ISSUES. SOMETIMES IT WON'T SHIFT VERY WELL AT ALL. HESITATING AND FEELS LIKE IT WILL STALL AT ANY MINUTE. HILLS ARE THE WORST, VERY HARD TO GET UP THEM. NOT ONLY DOES IT SPIT AND SPUTTER SHIFTING UP BUT YOU CAN ALSO HEAR THE CLUNKING OF THE TRANSMISSION WHEN IT SHIFTS DOWN. *TR

11/25/2013
Components: POWER TRAIN
Incident Date: 11/21/2013
Crash: No
Fire: No
Summary

MY CARS TRANSMISSION IS NOISY, IT GRINDS, IT SLIPS, IT SOUNDS LIKE IT'S GOING TO STALL AND I'VE HAD IT AT THE FORD DEALERSHIP TWICE AND THEY REFUSE TO TOUCH IT. THEY TELL ME IT'S NORMAL AND THEY CAN'T DO ANYTHING ABOUT IT. IT'S NOT SAFE. IT SOUNDS HORRIBLE AND IT DOES SLIP OUT OF GEAR. *TR

10/25/2013
Components: POWER TRAIN
Incident Date: 10/01/2013
Crash: No
Fire: No
Summary

THE CLUTCH/TRANSMISSION IS DEFECTIVE IN THESE CARS. WE HAVE HAD OUR CLUTCH WORKED ON TWICE SINCE WE HAVE OWNED THE CAR. IT WILL FIX THE PROBLEM FOR ABOUT 10K MILES AND THEN IT WILL START SHUTTERING AS WE START FROM A STOP. IT WILL ALSO NEARLY STALL OUT AND SHUDDER GOING UP A HILL. FORD SAYS IT IS NOT A COMMON PROBLEM YET I HAVE READ A BUNCH OF COMPLAINTS ONLINE ABOUT THE ISSUE. I WILL NEVER BUY A FORD AGAIN. *TR

08/29/2013
Components: EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 08/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9CM******
Summary

THE TRANSMISSION IN MY 2012 FORD FIESTA SEEMS FAULTY. WHEN DRIVING THE CAR I DO NOT FEEL SAFE AND AT TIMES FEEL LIKE THE CAR "HAS A MIND OF ITS OWN". THERE ARE TIMES WHEN I TRY TO SLOW DOWN WHEN COMING TO A STOP LIGHT, ETC. AND THE CAR SURGES FORWARD AS THE RPM DIAL SPIKES. THERE ARE OTHER TIMES WHEN TRYING TO CHANGE LANES OR PULL OUT OF THE STREET AND I NEED TO ACCELERATE QUICKLY THE CAR WILL NOT ACCELERATE AS I SHOULD, PUTTING ME IN THE PATH OF AN ONCOMING CAR. WHILE GOING A CONSISTENT SPEED ON A STRAIGHT ROAD THE CAR WILL JERK, AS IF I'M ADJUSTING A MANUAL TRANSMISSION. I'VE BROUGHT THE CAR TO FORD AND WAS TOLD THIS WAS "NORMAL" FOR THE CAR. IT SEEMS THAT MYSELF AND OTHERS ARE HAVING THIS ISSUE AND HOW IT HAS NOT BEEN DEEMED A SAFETY ISSUE WITH REPERCUSSION OF A RECALL IS BEYOND ME.

08/27/2013
Components: POWER TRAIN
Incident Date: 07/10/2012
Crash: No
Fire: No
Summary

AFTER PURCHASING IN DECEMBER OF '12, THE FIRST PROBLEM AROSE AFTER ONLY 15 000 MILES. THE CAR WAS MAKING A S NOISE FROM THE TRANSMISSION. I HAD TO TAKE IT TO THE DEALER TWICE, FIRST TIME THEY DIDN'T WANT TO EVEN ACKNOWLEDGE THE PROBLEM. THEN AT 30000 I NOTICED FLUID LEAKING FROM THE VEHICLE. TURNS OUT IT IS THE OIL LEAKING INTO THE BELL-HOUSING, CAUSING THE CAR JERKING,STALLING ON HILLS AND FREEWAYS-VERY UNSAFE TO DRIVE IT. SOMETIMES IT TAKES UP TO 4 SECONDS AFTER PRESSING THE GAS PEDAL FOR CAT TO REACT(VERY DANGEROUS WHEN MERGE ON FREEWAY OR CHANGING LANES) AND THE DEALER WON'T BE ABLE TO GET ME IN UNTIL NEXT DECEMBER BECAUSE THERE IS NO NECESSARY PARTS. AND STATED "WELL IT SHOULD BE FINE UNTIL THEN." I'VE HEARD THAT ONE PERSON ALREADY WON THE LEMON LAW CASE AGAINST FORD REGARDING THIS VEHICLE. ONLINE FORUMS AND REVIEWS ARE FULL OF COMPLAINTS ON FORD FIESTA 2012 TRANSMISSION. *TR

07/17/2013
Components: TIRES,WHEELS
Incident Date: 04/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2CM******
Summary

WAS DRIVING ON HIGHWAY AND BACK LEFT TIRE EXPLODED, THE COMPLETE SIDE WALL ALL THE WAY AROUND BLEW OUT. I HAD PROBLEMS WITH LOSING AIR AND I GOT NO WHERE WITH THE DEALERSHIP, THEN WHEN THIS HAPPENED I EVEN PRINTED OUT COMPLAINTS OTHERS HAD WITH THE SAME TIRES AND THEY SAID THEY COULD NOT DO ANYTHING BECAUSE IT WAS CONSIDERED WEAR AND TEAR. I BOUGHT MY VEHICLE IN AUG OF 2012 AND ITS NOT EVEN A YEAR OLD. I AM ALSO HEARING MORE COMPLAINTS FROM OTHERS. I HAVE A COMMERCIAL LIC., AND THIS COULD HAVE BEEN DEADLY FOR AN UNSKILLED DRIVER. I FEAR FOR MINE AND OTHERS SAFETY. I HAD MY TIRES REPLACED AT WAL-MART. *TR

07/17/2013
Components: POWER TRAIN,TIRES,ENGINE
Incident Date: 09/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2CM******
Summary

FEELS LIKE IT STRAINS AS IT SHIFTS, FEELS LIKE SOMETHING IN THE TRANSMISSION IS NOT RIGHT. I AM MADE TO FEEL LIKE ITS NOTHING AND I KNOW IT IS. I BARELY DRIVE IT OVER 25 MILES PER HOUR UNLESS I GO OFF THE ISLAND AND OFCOURSE THERE HAVE BEEN TIRE ISSUES, KUMHO SOLUS TIRES, TIRE SIZE 185/60/15. I NEARLY HAD A DEADLY CRASH WITH A SEMI. I HAVE FILED A COMPLAINT ABOUT THAT ALSO. THE SYNC SYSTEM SEEMS TO MESS UP ALOT ALSO AND GETS WORSE WITH TIME. *TR

06/13/2013
Components: POWER TRAIN
Incident Date: 04/27/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED WHILE THE VEHICLE WAS IN DRIVE GEAR, SHE REMOVED HER FOOT FROM THE BRAKE PEDAL AND IT MOVED IN REVERSE INDEPENDENTLY. THE CONTACT STATED WHILE DRIVING THE VEHICLE ALSO SPUTTERED AS IF IT WAS CHANGING GEARS IN A MANUAL TRANSMISSION. THE VEHICLE WAS EQUIPPED WITH AN AUTOMATIC TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPROGRAMMED THE COMPUTER AND THE FAILURE CEASED. THE FAILURE RECURRED TWICE. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 112. THE CURRENT MILEAGE WAS 15,000.

05/30/2013
Components: POWER TRAIN,ENGINE
Incident Date: 09/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6CM******
Summary

I PURCHASED MY "NEW" VEHICLE IN AUGUST 2012 AND VERY SOON THERE AFTER I HEARD A RATTLING NOISE IN THE FRONT OF THE CAR. THE DEALERSHIP MADE A DATE FOR ME TO BRING THE CAR IN. THEY STATED THAT THEY WERE NOT ABLE TO HEAR THE NOISE BUT THAT FORD WAS AWARE OF THE PROBLEM BECAUSE OTHER PEOPLE HAVE HAD THE PROBLEM. CLOSE TO MY SECOND OIL CHANGE DATE I BROUGHT MY VEHICLE IN AND ASKED IF THEY WOULD AGAIN TRY TO HEAR THE NOISE BECAUSE IT DRIVES ME CRAZY. THEY AGAIN STATED THAT THEY DID NOT HEAR THE NOISE AND THAT FORD IS AWARE THERE IS A PROBLEM. ON MY 10,000 CHECK UP I AGAIN ASKED THAT THE SERVICE PERSON CHECK OUT THE NOISE WELL APPARENTLY BY THIS TIME FORD HAD FIGURED OUT THAT THERE WAS A SHIELD IN THE TRANSMISSION THAT NEEDS TO BE SEALED. ON MAY 16TH I WAS TOLD THE PART WOULD BE AT THE SERVICE STATION IN A COUPLE OF DAYS. TODAY IS THE 30TH NO CALL AND NO PART AND NOW I AM TOLD THE END OF JUNE. I AM MOVING OUT OF STATE AND NEED TO DRIVE MY RATTLING BROKEN DOWN TRANSMISSION 2,000 MILES IN MY WHAT WAS SUPPOSED TO BE A BRAND NEW CAR. AUGUST WILL BE A YEAR. IT IS NOT FAIR I STILL PAY MY LOAN FOR MY BROKEN DOWN PIECE OF JUNK. *TR

05/24/2013
Components: POWER TRAIN
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2CM******
Summary

MY 2012 FORD FIESTA, LIKE ALL AUTOMATIC TRANSMISSION 2012 FIESTAS AND FOCUSES, HAS DEVELOPED CHRONIC TRANSMISSION PROBLEMS -- SLIPPAGE, RATTLING, GRINDING, SHAKING -- WHILE SHIFTING FROM A STOP INTO FIRST, SECOND INTO THIRD, ETC. THESE PROBLEMS WERE SLIGHTLY NOTICEABLE AT THE BEGINNING OF THE MONTH AND, THREE WEEKS LATER, ARE MARKEDLY WORSE. *TR

02/27/2013
Components: SERVICE BRAKES
Incident Date: 02/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7CM******
Summary

BRAKE FAILURE, THE CAR PULLED SO HARD TO THE RIGHT IT LITERALLY CHANGED THE LANES. CAR IN LEFT LANE HAD TO LOCK UP HIS BRAKES TO AVOID HITTING ME. THIS HAPPENED AGAIN THE NEXT DAY WHEN I HAD TO BRAKE TO AVOID ANOTHER CAR PULLING INTO MY LANE. BRAKES FAILED THE CAR PULLED TO THE RIGHT AND I BARELY MISSED THE COLLISION. THIS HAS BEEN GOING ON FOR A YEAR AND THE CAR HAS BEEN IN THE SHOP FOR THIS 6 TIMES. THE DEALER SAYS THERE IS NO PROBLEM WITH THE BRAKES BUT THE BRAKE TECH SAYS IT IS A PROBLEM WITH ALL 2012 FORD FIESTAS HE TEST DROVE. *TR

02/21/2013
Components: SEATS
Incident Date: 02/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ8CM******
Summary

WHEN ENGAGING THE FRONT SEAT HEATERS, THE SEATS HEAT UP TO 107 DEGREES. TWICE I HAVE COMPLAINED TO FORD, AND BOTH TIMES I WAS TOLD THIS WAS NORMAL OPERATING BEHAVIOR. THE SEATS BECOME SO HOT YOU CANNOT SIT ON THEM. I BELIEVE THIS IS A SAFETY ISSUE, ESPECIALLY IF A YOUNG CHILD/INFANT WERE INVOLVED. *TR

02/13/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/21/2007
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ9CM******
Summary

ERROR CODES TRIP FOR PEDDLE ERROR. 2ND INCIDENT ACCELERATOR PULLED TO FULL THROTTLE IN MID SHIFT WHILE ENTERING FREEWAY AND I USED MY FOOT TO PULL IT FREE. 3RD INCIDENT ON FREEWAY CAR WAS AT 65 MPH AND LOST ALL POWER. I COULD NOT DRIVE ABOVE 10 MPH. AN AMBULANCE GOT BEHIND US TO ESCORT US OFF THE FREEWAY. CAR IS CURRENTLY AT DEALER FOR REPAIR. A MESSAGE WAS LEFT THAT ITS THE ACCELERATOR PEDDLE THAT'S THE PROBLEM AND FORD IS SENDING OUT A NEW ONE. *TR

02/08/2013
Components: POWER TRAIN
Incident Date: 01/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7CM******
Summary

TRANSMISSION MAKES A GRINDING SOUND AND SHUDDERS WHEN SHIFTING. WHEN YOU GO TO TURN A CORNER THE CAR SHUDDERS SO BAD IT ALMOST STALLS. WHEN DRIVING UP HILLS WHEN THA TRANSMISSION SHIFTS IT STARTS TO SHUDDER AND YOU ALMOST STALL. *TR

02/08/2013
Components: SERVICE BRAKES
Incident Date: 04/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7CM******
Summary

WHILE DRIVING AT HIGHWAY SPEEDS AND YOU HAVE TO HIT THE BRAKES HARD TO SLOW DOWN FAST BUT NOT AN EMERGENCY BRAKING SITUATION THE CAR PULLS HARD TO THE RIGHT TO THE POINT YOU ARE PULLED INTO THE LANE BESIDE YOU. THE CAR HAS BEEN IN THE DEALERS SHOP 4 TIMES TO REPAIR THIS PROBLEM TO NO AVAIL. *TR

12/31/2012
Components: POWER TRAIN
Incident Date: 02/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7CM******
Summary

CAR MAKES A GRINDING NOISE AT LOW SPEED ACCELERATION. *TR

12/29/2012
Components: POWER TRAIN
Incident Date: 12/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5CM******
Summary

THE "AFFECTED PART" IS THE TRANSMISSION. THE "INCIDENT" THAT OCCURRED IS A RECURRING PROBLEM WITH THE POWER SHIFT TRANSMISSION. WHEN THE CAR'S AUTOMATIC TRANSMISSION IS IN "DRIVE" OR "REVERSE", AND THE DRIVER TAKES HIS FOOT OFF THE BRAKE OR ACCELERATOR, THE CAR ACTS AS THOUGH IT IS IN NEUTRAL FOR ABOUT 1 SECOND. IF THE CAR IS ON A HILL, THE CAR WILL ROLL DOWNHILL DURING THAT BRIEF PERIOD WHEN THE BRAKE/ACCELERATOR IS NOT APPLIED. ALTHOUGH THIS HAS NOT CAUSED AN ACCIDENT DRIVING THE CAR YET, I AM VERY CONCERNED ABOUT THE POTENTIAL SAFETY HAZARDS THIS COULD CAUSE. IF THE CAR IS STOPPED ON A HILL AND THE DRIVER LETS OFF THE BRAKE/ACCELERATOR, DESPITE ANY ACTION OF THE DRIVER, THE CAR MAY ROLL DOWNHILL AND HIT A CAR BEHIND IT. ADDITIONALLY, PARALLEL PARKING IS VERY DIFFICULT BECAUSE THE TRANSMISSION REMAINS IN NEUTRAL FOR THAT 1 SECOND, AND EVEN ON A SLIGHT HILL THE CAR WILL ROLL. I TOOK THE CAR IN TO MY FORD DEALERSHIP TO ALERT THEM OF THIS PROBLEM, AND THEY TOLD ME THAT IS NORMAL FUNCTIONING OF THE TRANSMISSION. I HAVE NEVER DRIVEN A CAR THAT, WHEN IN DRIVE, ROLLED BACKWARDS WHILE I WAS ON A HILL. IF THIS IS SUPPOSED TO BE NORMAL FUNCTIONING OF THE TRANSMISSION, THEN THE TRANSMISSION HAS A FAULTY DESIGN. I AM CONCERNED ABOUT THE HAZARDS THIS TRANSMISSION MAY CAUSE, SINCE IF A CAR IS CLOSE BEHIND ME WHILE I AM PARKED ON A HILL, MY CAR MAY ROLL BACK AND HIT IT OUTSIDE OF MY CONTROL. IN A TYPICAL MANUAL TRANSMISSION CAR, THE DRIVER IS ABLE TO CONTROL THIS ROLLING WITH THE CLUTCH AND BRAKE. BECAUSE THIS IS AN AUTOMATIC TRANSMISSION, THE DRIVER IS NOT ABLE TO CONTROL THE ROLLING. *TR

12/18/2012
Components: POWER TRAIN
Incident Date: 10/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ3CM******
Summary

HIGH PITCH NOISE/SQUEELWHEN CLUTCH IS USED FROM A COLD START FOR THE FIRST FEW MILES. THIS WILL BE THE SECOND REPLACMENT IN TWO MONTHS. *TR

11/01/2012
Components: TIRES
Incident Date: 10/12/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA EQUIPPED WITH KUMHO SOLUS TIRES, TIRE SIZE 185/60/15. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT PASSENGER SIDE TIRE EXPLODED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE DEFECTIVE TIRE WAS REPLACED WITH A SPARE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE SPARE WITH A NEW TIRE. MOST RECENTLY THE REAR PASSENGER'S TIRE EXPLODED AND A SPARE WAS INSTALLED. THE DEFECTIVE TIRE HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. THE DOT NUMBER AND VIN WERE UNAVAILABLE.

11/01/2012
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 10/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6CM******
Summary

OCTOBER 24, 2012 I WAS DRIVING TO WORK. I ACCELERATED VERY GINGERLY (THE POWERSHIFT IS EFFECTIVELY TWO THREE SPEED MANUALS SO YOU CAN'T JUST JAB IT) TO PASS. THE CAR GEARED INTO A LOWER GEAR AS EXPECTED AND THE ENGINE RPM'S SPIKED AS EXPECTED. THE LIGHT AT THE INTERSECTION WAS TURNING RED SO I BRAKED EASILY TO BRING THE CAR TO A STOP. AT THIS POINT THE CAR WAS HOLDING THE LOWER GEAR AND REVVING OUT OF CONTROL. I WAS ABLE TO STOP THE CAR (AS IT WAS TRYING TO OVERPOWER THE BRAKES) AND PLACE IT INTO NEUTRAL WHICH STOPPED THE PROBLEM. THE CAR THEN DIED AND WOULD NOT RESTART FOR APPROXIMATELY 5 MINUTES. I RESTARTED THE CAR. AS I WAS GETTING OFF THE INTERSTATE, I WAS MERGING INTO TRAFFIC THE TRANSMISSION GEARED DOWN AGAIN. THE PROBLEM REPEATED. I TRIED PLACING THE CAR IN NEUTRAL AGAIN, HOWEVER, THIS DID NOTHING. I CUT THE CAR OFF COMPLETELY AT 50 MPH. MY STEERING GOT REALLY HEAVY. I USED THE BRAKES AND THE EMERGENCY BRAKE TO SLOW THE CAR AND STRONG ARM THE WHEEL TO THE SIDE OF THE ROAD. THE TRANSMISSION IS JUNK AND THE DEALERSHIP IS REPLACING MANY PARTS INCLUDING A COUPLE CLUTCHES (IT ONLY HAS TWO I BELIEVE) AND SOME OTHER INTERNALS. THIS CAR IS NOT SAFE. IT ACCELERATED OUT OF CONTROL AND WOULD NOT RESPOND TO COMMANDS FROM THE GEAR SELECTOR. I POWERED OFF THE CAR TO AVOID FURTHER DAMAGE OR ACCIDENT. *TR

10/18/2012
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 10/11/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 2T1BU4EE7AC******
Summary

AS I WAS DRIVING ON THE SURFACE STREETS, THE CARS BRAKES DID NOT WORK. I PUMPED THE BRAKES THREE TIMES BEFORE THEY ACTUALLY LOCKED AND I SLID ON THE ROAD AND REAR ENDED A VEHICLE. THE IMPACT WAS QUITE INTENSE AND THE DAMAGED WAS QUITE LARGE. FOR SOME REASON THE AIRBAGS DID NOT DEPLOY BEING THAT THE FRONT END OF MY VEHICLE WAS DAMAGED ALL THE WAY IN-TILL THE ENGINE. *TR

08/07/2012
Components: SEATS
Incident Date: 08/04/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXCM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE DRIVER SIDE SEAT ADJUSTMENT MECHANISM BECAME DEFECTIVE. THE CONTACT MENTIONED THAT HIS LEFT RING FINGER WAS CUT BY A SHARP METAL SHARD WHILE ATTEMPTING TO ADJUST THE DRIVER'S SEAT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 80.

08/06/2012
Components: POWER TRAIN
Incident Date: 07/29/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8CM******
Summary

THIS IS A BRAND NEW CAR ,PURCHASED AT FULLER FORD IN CINCINNATI OHIO, TWO DAYS IN MY POSSESSION, THE TRANSMISSION LOCKED UP AND STARTING BURNING, THE CAR WOULD NOT MOVE AT ALL , IN THE MIDDLE OF THE ROAD , THIS COULD HAVE CAUSED A SERIOUS ACCIDENT OR EVEN DEATHS, FORD KNOWS ABOUT THESE TRANSMISSIONS BEING BAD AND SHOULD NOT BE SELLING THESE CARS . NOW THEY THINK I SHOULD KEEP DRIVING IT AND BREAKING DOWN UNTIL THE LEMON LAW CAN BE ENACTED, I AM NOT DRIVING THIS CAR AT ALL , EVER AGAIN. IT IS DANGEROUS, OTHER PEOPLE HAVE BOUGHT THESE AND HAD THE SAME TYPE OF PROBLEMS. I CALLED FORD CREDIT AND TOLD THEM TO CANCEL THE LOAN , I WILL NOT PAY A PENNY FOR THIS CAR! *TR

06/22/2012
Components: STEERING
Incident Date: 06/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ6CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE VEHICLE BEGAN TO SHAKE ABNORMALLY. THE STEERING WHEEL VIBRATED AND WOULD STEER THE VEHICLE INTO THE OPPOSITE DIRECTION UPON TURNING. THE STEERING WHEEL ALSO SEIZED FOR A BRIEF MOMENT. THERE WAS AN ILLUMINATION OF THE TRACTION CONTROL ON AND TRACTION CONTROL OFF WARNING INDICATORS. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN DETECTED A TROUBLE CODE WITHIN THE STEERING ANGLE SENSOR MODULE HOWEVER, THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

06/22/2012
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 02/29/2012
Crash: No
Fire: No
Summary

FORD SYNC MODULE STOPPED WORKING AND WHEN YOU PROMPT THE SYSTEM TO GO INTO MOBILE APPS SYNC RESPONDS "NO MOBILE APPS FOUND." TOOK TO FORD DEALER AND AFTER DAYS OF TROUBLESHOOTING GOT THE MODULE REPLACED. 2 DAYS LATER IT FAILED AGAIN. ITS NOT MY PHONE. PHONE WORKS JUST FINE IN EXACT SAME VEHICLE ON LOT. *TT

04/29/2012
Components: POWER TRAIN
Incident Date: 03/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXCM******
Summary

WHEN THE BRAKE IS RELEASED WHILE IN DRIVE THE CAR ROLLS BACKWARD AT TIMES. FORD SERVICE EXPLAINED THAT IT IS DUE TO THE DOUBLE CLUTCH TRANSMISSON. THE DRIVER HAS 3 SECONDS TO PRESS THE ACCELERATOR BEFORE THE BRAKE RELEASES. *TR

03/05/2012
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 02/28/2012
Crash: No
Fire: No
Summary

WHILE DRIVING THE VEHICLE, DRIVER WAS ENTERING THE FREEWAY, THE VEHICLE SHIFTED THROUGH ALL THE GEARS RAPIDLY LEAVING THE VEHICLE MOVING AT ~40 - 45MPH AND NOT SPEEDING UP. THE ACCELERATION PEDAL WAS TO THE FLOOR AND THE CARE DIDN'T INCREASE IN SPEED AND WAS ALMOST REAR ENDED BECAUSE ALL OTHER DRIVERS ON THE ROAD WAY WERE MOVING AT ~60MPH. THE DRIVER THEN LET OFF THE ACCELERATOR AND PRESSED DOWN AGAIN THE VEHICLE THEN REVVED REAL HIGH THEN SHIFTED VERY HARD AND SHOOK THROWING THE PASSENGERS FORWARD AND BACK CAUSING A WHIP-LASH TYPE OF MOVEMENT AMONG PASSENGERS. THE VEHICLE OFTEN GRINDS WHILE SHIFTING AND DECELERATING. OWNER TOOK THE VEHICLE TO DEALERSHIP AND THE SERVICE DEPARTMENT HOURS LATER CALLED TO REPORT THE VEHICLE IS DRIVING AS EXPECTED AND NO ISSUES WITH THE VEHICLE AND THAT THE GRINDING GEARS WAS EXPECTED. *TR

01/05/2012
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 09/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ5CM******
Summary

I RECENTLY PURCHASED A BRAND NEW FORD FIESTA 2012, IN THE FIRST WEEK ON USING THE CAR I STARED TO HEAR A LOUD SOUND AND SHAKING MOVEMENT WHEN THE CAR CHANGE SPEEDS, I HAVE TAKEN THE CAR TO THE DEALERSHIP I PURCHASED IT FROM. IT HAS BEEN THE WORSE EXPERIENCE WITH THE FORD. I JUST RECEIVED THE SAME RESPONSE, THE NOISE IS NORMAL AND THERE IS NO PROBLEM ON THE CAR, I JUST FAILED FOR THE LEMON LAW HERE IN FLORIDA TO SEE IF IT WILL MAKE ANY CHANGES. I DO NOT AND I WILL NOT ACCEPT TO LOSE MY MONEY AND MY TIME FOR A COMPANY THAT DO NOT RESPECT THERE COSTUMERS SHAME ON YOU FORD..... *TR

12/19/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4CM******
Summary

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THE BRAKE AND ACCELERATOR PEDALS WERE POSITIONED VERY CLOSE TO ONE ANOTHER. THE CONTACT EXPRESSED CONCERN THAT HE WAS UNABLE TO DEPRESS ONE PEDAL WITHOUT DEPRESSING THE OTHER AS WELL. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5. THE VIN WAS UNAVAILABLE. UPDATED 01/20/12*LJ UPDATED 01/30/12

10/23/2011
Components: SEATS
Incident Date: 10/23/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2CM******
Summary

THE HEADREST IS CAUSING ME TO HAVE HEADACHES DUE TO THE FORWARD LEANING POSITION OF THE HEADREST. I HAVE TRIED ALL THE SITUATIONS OF THE SEAT AND IT IS THE SAME FOR ALL OF THEM. I AM 5'2 AND IN MY RESEARCH HAVE FOUND MOST OTHER SHORT PEOPLE HAVE THE SAME ISSUE. *TR

3 Recalls

for 2012 FORD FIESTA
05/10/2012
CAMPAIGN NUMBER: 12V488000
AIR BAGS
An occupant in the right rear seating position will not have coverage from the side curtain air bag in a side impact collision when the front passenger seat is empty, increasing the risk of injury to the right rear occupant.
Campaign Number: 12V488000
Manufacture: Ford Motor Company
Components: AIR BAGS
Summary

Ford is recalling certain model year 2011-2013 Fiesta vehicles, manufactured from November 3, 2009 through September 21, 2012. The vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection." The passenger side curtain air bag will not deploy in the event of a side impact collision when the front passenger seat is empty. Although the side curtain air bag system was designed to suppress the side curtain air bag under this scenario, that information is not explained in the owner's guide for these vehicles as required by FMVSS No. 208.

Notes

Ford's recall campaign number is 12C26. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

24/04/2015
CAMPAIGN NUMBER: 15V246000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Campaign Number: 15V246000
Manufacture: Ford Motor Company
Components: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Summary

Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

08/06/2020
CAMPAIGN NUMBER: 20V331000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Campaign Number: 20V331000
Manufacture: Ford Motor Company
Components: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Summary

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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