2012 Ford Fusion Hybrid 4 DR FWD

The power steering assist failed while driving on freeway. Steering all but locked up. Power assist failure code presented itself beforehand, pretty much from the week I purchased it, and the owner's manual instructed to pull off road, turn off engine and restart to stop code (??), which always worked, until 2 weeks ago. It was a very scary and unsafe situation when it failed while driving. After research I found out Ford used shoddy and faulty parts for the power steering modules. I never received any correspondence from Ford or NHTSA for my vehicle, yet when I called a Ford dealer they said my car was affected and could be fixed if under 150,000, which it is not. But, had I k own this was an issue, I would have had it repaired from the beginning, and not followed what the FORD MANUFACTURER OWNER'S GUIDE SUGGESTED each time. I want my car repaired by Ford and they are refusing stating NHTSA was responsible for recall informing, which again I was not informed.

Electric power steering assist fault. Had power steering one minute and the next minute it is extremely difficult to steer. Called Ford and told them the issue. They said that the recall for this had been done already. They downloaded new programming, but never changed the part. Then they put an extended manufacturer warranty to 150,000 miles. Incident happened just over the extended warranty period and have done research on many complaints about the same issue. Ford refuses to do anything about it and repair costs are over $2,000.00. This is extremely dangerous and may cause serious injury or even death at higher speeds. Luckily no one was hurt this time.

Power Steering Assist Fault. When attempting to operate vehicle, it would not allow for steering. This put my entire family at risk for accident.

The powersteering fault was never taken care of when we went to get it fixed at the dealership. We had taken it in because it was a recall error and because the fault "didn't show up" when they were trying to fix it they said that they couldn't do anything about it and returned the car to us in less than one day which the work that was actually required would have taken longer to do. We didn't know what to do or how else to complain but now the vehicle is permanently stuck with this error and wont budge.

Door handle open mechanism failed (of driver side door) thus causing a safety issue because you cannot exit the vehicle when inside, except by rolling down the window. This issue has been reported by several other owners.

The contact owns a 2012 Ford Focus. The contact stated that upon the start of the vehicle, the power steering assist failed to operate without warning. The contact had initially taken the vehicle to an independent mechanic where he was informed that the steering rack needed to be replaced. The mechanic also informed him that since the power steering was electric, the vehicle had to be serviced and programed by an authorized dealer. The contact then took the vehicle to a dealer and it was confirmed that the steering rack needed to be replaced. He was provided an estimate for the repair but was declined. The manufacturer was notified of the failure and provided the contact a case number. The vehicle was not repaired. The failure mileage was unknown.

2012 Ford Fusion SE 4cyl 81,782 miles Power Steering Rack failure - Hazardous situation without previous system degradation, warning or indication. Loss of steering control, not able to steer, steering wheel would not turn without using great force. After engine stop and restart, the dash lamps were illuminated: Fault Lamp = Service Power Steering Now Fault Lamp = Service Advancetrac System Problem happened during a vacation road trip in the mountains of Kentucky. The vacation was interrupted. The car towed to Greenwood Ford dealership in Bowling Green KY. Fault not covered under recall or warranty. Steering rack replaced at a cost of $3200. Ouch. will it happen again? Dealer could not return failed parts to me without additional $1500 core charge paid by me. We also paid towing and rental car costs. The same failure is happening to many 2012 Ford Fusions.

Our 2012 Ford Fusion began displaying a “POWER STEERING ASSIST FAULT” summer of 2021. We did not record the 1st instance of this fault, but began recording subsequent instances on 7/25, 10/18, 10/20, 10/21 On 10/21 the vehicle also displayed “SERVICE ADVANCE TRAC.” We were unable to steer the car when the fault occurred, although we were able to put it in reverse or drive, which seems extremely dangerous. Fortunately, these instances occurred while parked. The vehicle ignition was turned off and restarted, which cleared the fault & power steering resumed. This vehicle had less than 69,000 on Aug 4, 2021 when taken to Courtesy Ford in Portland, OR where the vehicle was purchased to replace the driver side airbag under recall notice received in the mail. We had them investigate the power steering assist fault during the same service. We were advised that the Ford mechanic was “Unable to duplicate customers concern” and “No fault codes in the system.” The vehicle was then taken to Damerow Ford in Beaverton, OR on 11/18/21. The next day, 11/19/2021, we were advised of an electrical problem in the steering assembly. We were told that it needed to be replaced along with some bolts and nuts. The invoice indicates that the steering gear assembly was replaced & gear was programmed. The bill came to over $2205.62. We’ve discovered through an online search that Ford is well aware of this problem & has been for years. We’ve been told by both dealers our VIN number is not included in the recall and the extended warranty for this issue, which makes no sense. Fortunately, we did not experience the lack of steering while driving, as others have. Our lives & vehicle & the lives and property of others on and along the roadways we have traveled were jeopardized with a well known safety issue & Ford Motor Company is not standing behind their product. Do we have recourse for reimbursement from Ford Motor Company through the NTSB for this unethical corporate behavior?

The power steering goes out and a warning message comes on saying power steering assist fault. Called a Ford dealership and they said there was no recall for this.

My 2012 Ford Fusion experienced a loss of power steering assist. I received a message on my dashboard stating "power steering advance fault, service Advancetrac system". I was driving back from a nearby store and could not move the steering wheel without using all of my strength. The component was not inspected by the dealership from which I bought it. I was not informed about this issue. The dealership was Motormax Of Gr.

The contact owns a 2012 Ford Fusion. The contact stated while driving 35 MPH, the service power steering now and advancetrac warning lights illuminated. The contact stated that excessive force was needed to steer the vehicle. The contact had the vehicle towed to her home. The dealer and the manufacturer were both notified of the failure and both informed her that her vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering). The manufacturer had referred her to NHTSA for assistance. The vehicle was not repaired. The failure mileage was 173,200.

The contact owns a 2012 Ford Fusion. The contact stated while driving 30 MPH and making a turn at an intersection, the power steering assist fault warning light illuminated. The contact simultaneously lost power steering. The contact switched gears to reverse and she reversed, then she forcefully steered the steering wheel to make the turn. The vehicle was taken to the dealer who diagnosed that the EPAS gear was internally faulty and needed to be replaced; however, the dealer advised the contact that they could not repair the vehicle under NHTSA Campaign Number: 15V340000 (Steering) because the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 140,116.

The power steering went out. We have had a child in the car. The inability to steer is a huge safety concern and could have been catastrophic. The issue was allegedly "fixed" 5 years ago. Now it has gone out again, and the "CSP" warranty has expired. Dealership does not acknowledge that this is a safety issue. They acknowledge the common problem and have diagnosed the issue as a software replacement issue needing $2500 to repair. This could have caused deaths should it have gone out at the wrong moment.

The contact owns a 2012 Ford Fusion. The contact stated while seated in the vehicle the contact turned the steering wheel to the left and the right and heard a loud clicking sound. The contact stated that there was an abnormal vibration in the steering wheel while driving. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 144,000.

The contact owns a 2012 Ford Fusion. The contact stated that the power steering became inoperable without warning. The vehicle was taken to the local dealer on multiple occasions however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted however, no further assistance was provided. The approximate failure mileage was 92,000. The VIN was not available.

Driver passenger side door would not open from the interior requiring the driver to roll down the window and open the car door from the external handle

The contact owns a 2012 Ford Fusion. The contact stated that after parking and exiting the vehicle, the vehicle was rolling away. The contact jumped back into the vehicle and restarted the vehicle and then depressed the brake pedal to stop the vehicle. In addition, the contact noticed that the shifter was in park however, the gear shift indicator displayed that the vehicle was in reverse. The dealer was not contacted. The vehicle was not repaired. The contact who is a mechanic, diagnosed that the shifter cable needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.

On October 5th, 2021 around 6:20am, the brakes on my 2012 Ford Fusion Hybrid failed to slow the car in any way. This event occurred while I was on the highway (M14) going ~65mph. Unable to conventionally stop, I was a crash hazard to those around me, and to the braking traffic in front of me. After being inspected by the Varsity Ford Dealership, I was told "the brake control unit is not actuating the valves in the hydraulic control unit" and that "there is a possibility that it will also need the hydraulic control unit as well." It has been at the dealership for the past 2 weeks and is available for inspection. There were no warning messages or signs prior to the brake failing. I received a warning sign at the point of failure, but by then I already knew the brakes did not work.

On 1/25/21 the vehicle power steering completely locked up and the car was towed to Ford dealership for fix. Ford fixed and car was picked up on 1/27/21. This happened at mileage of 67593 while my teenage son was driving putting him and his passenger in danger of an accident. On 9/13/21 once again the vehicle power steering completely locked up and the car was towed to a Ford dealership to fix and car was picked up on 9/16/21. This event happened at mileage of 74341 again while my teenage son was driving putting him and his passenger in danger of an accident. On 10/11/21 for the 3rd time the power steering went again and the car is currently at a Ford dealership to be fixed. This time the mileage is at 74544 and again my son was driving this vehicle putting him in danger of having an accident. On all 3 of these instances the warning lamp came on immediately before the loss of power steering. My concern is clearly the fix being performed is not solving the problem, putting my teenage son at risk of an accident.

The external portion of the lug nuts on the front driver-side wheel are malfunctioning. When I try to loosen the lug nuts to remove the wheel because of a flat tire, they turn but do not loosen. There seems to be a separation between the external and internal portion of the lug nuts. I am unable to take the wheel off. This same problem is occurring on all 5 lug nuts on this wheel.

The driver side door handle suddenly failed to open the door from the interior. In order to exit the vehicle, the window has to be rolled down and the external handle needs to be utilized

Drove car out of driveway, after driving approximately 150-200 feet the dashboard wrench icon ( powertrain problem ) illuminated and car went into limp mode. Read MIL codes, had codes P0715, Input/Turbine Speed Sensor Circuit Malfunction and P0717, Input/Turbine Speed Sensor No Signal. Traced wiring problem to connector in front of drivers side shock tower. This connector is the connector between the PCM and and the transmission. The connector was causing an open on the conductors, causing the lack of TSS signal. There were no symptoms or intermittent problems prior to this - it happened suddenly. Had been on an interstate hiway the day prior to this, am glad this ( going into limp mode ) did not happen while I was traveling at 65mph - could have caused accident.

this is in reference to recall15s18. The Ford garage fixed this problem in 2017, but the steering has gone out again. They are saying that it is not covered by the recall. That I am 5 weeks too late to be covered. Do I have any recourse but to pay for it myself.

I have a 2012 Ford Fusion and my breaks went out I replaced the master Cylinder in it as well as the brake booster and still didn’t have any brakes. While driving I couldn’t stop my Car had to go off to a ditch thankful that I didn’t have a accident I’ve been told that the ABS module might be the problem this should be a recall on this problem.

2012 FORD FUSION. CONSUMER WRITES IN REGARDS TO VARIOUS ELECTRICAL ISSUES WITH VEHICLE. THE CONSUMER STATED THE VEHICLE EXPERIENCED SEVERAL ELECTRONIC ISSUES. THE CONSUMER STATED THE ISSUES INCLUDED THE SOUND SYSTEM, WINDOWS, THROTTLE SYSTEM, POWER STEERING, TRACTION CONTROL. THE AIRBAG INDICATOR WOULD FLASH. THE CONSUMER EXPRESSED DISSATISFACTION WITH THE CONSOLE DASHOBOARD FEATURES AND ACCESSIBILITY OF CLOCK CONTROLS.

PARKED CAR WHEN RETURNING TO GO HOME THE STEERING WOULD NOT TURNI COULD NOT STEER THE CAR , I COULD NOT MOVE THE WHEEL,I BELIEVE THAT THIS YEAR FORD WAS RECALLED FOR THIS PROBLEM

Driver and passenger door handles are not working. Cannot open the drivers side door from the inside. Cannot lock the passenger door.

The contact owns a 2012 Ford Fusion. The contact stated while driving 10 MPH, the steering wheel seized. The contact stated that the service power steering now warning light was illuminated. The contact was able to drive to his residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 178,000.

Driving the car August 29, 2021 and the power steering stopped working, this car was recalled in 2015 for the same issue but the dealer reset the computer and did not repair the problem, called Ford and they said the warranty expired July 19, 2021 and would not repair the problem, I explained they should have fixed the problem in 2015 and the only response is the warranty expired nothing thy will do, how are they not responsible for a recall that they did not fix

Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and informed the contact that parts were not yet available. The manufacturer was not made aware of the failure. The contact had not experienced a failure. VIN tool confirms parts are not available.

On 08/07/2021 at approximately 3 pm while driving the vehicle low brake fluid level light indicated on dashboard. Stopped at a gas station and checked to make sure there was no brake fluid leaking and checked brake fluid level which was low. The cars brakes were still operating properly and we returned to the location we were staying to find an auto parts store to purchase brake fluid. At 6 pm, drove to the auto parts store to get brake fluid. We purchased the appropriate fluid and topped of the brake fluid reservoir. The low brake fluid light turned off on the dash after topping off the brake fluid. About 2 ounces were added. Upon leaving the auto parts store, we pulled out onto the road and when trying to brake, the brakes malfunctioned, the pedal went completely to the floor and the car did not stop normally and hit another vehicle. Police report attached. No injuries and minor damage to both vehicles bumpers Car was pulled off the road and was towed to shop for inspection as the brakes would not stop the car. Shop #1 replaced the master cylinder and the brakes still did not operate properly. Car was towed to shop #2 (Ford Dealer) and they diagnosed it as a failed ABS HCU unit in the vehicle that was not communicating with the onboard computer system. ABS HCU was replaced by the Ford Dealer and vehicle is now braking as normal. There were no warnings from the vehicle computer system that there were any issues with the brakes other than the low brake fluid level light, which was resolved by adding brake fluid. The 2006-2010 Ford Fusions have a recall for the ABS-HCU unit, but the recall did not include the 2011 and 2012 Ford Fusions, even though it appears to be the same ABS HCU unit. Upon doing research on the internet, this is a common problem with this year of Ford Fusion and there are no warnings or indications that this may occur. I feel the vehicle should be recalled and the brakes fixed.

The contact owns a 2012 Ford Fusion. The contact stated that upon returning home and parking the vehicle, the power steering assist failed without warning. The contact attempted to restart the vehicle and reset the battery; however, the failure persisted. The contact called the dealer and the manufacturer and was informed that the vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering). The vehicle was not repaired. The failure mileage was approximately 134,000.

The contact owns a 2012 Ford Fusion. The contact stated that while starting the vehicle and reversing, the steering wheel failed to turn. The service power steering message was displayed. The contact called the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified and referred the contact to the NHTSA. The contact stated that the failure was related to NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 74,000.

The contact owns a 2012 Ford Fusion. The contact stated that at start-up, the power assist fault warning message appeared on the instrument panel. Due to the failure, the contact had the vehicle towed to his home. The contact called a dealer and was informed that his vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 102,000.

Driver was turning a corner and lost power steering causing car to go into oncoming traffic lane. Luckily there was no traffic in the lane. The message “power steering assist fault”appeared on the dash of at that time. I’ve never had any issues with it before. Contacted Ford and was told my VIN was not included in current recall of 12 fusions. This is a dangerous issue that should cover all fusions before someone is killed.

The contact owns a 2012 Ford Fusion. The contact stated that the power steering would fail to operate while driving at various speeds. Excessive force was needed to steer the vehicle as the power steering assist warning light illuminated on the instrument panel. The contact had taken the vehicle to a dealer where he was given an estimate for the diagnostic which the contact declined. The contact then called Conroy Motors (1457 NY-78, Java Center, NY 14082) where he was given the same information as the previous dealer. Upon investigation, the contact discovered NHTSA Campaign Number: 15V340000 (Steering) which he linked to the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 154,000.

The contact owns a 2012 Ford Fusion. The contact stated while driving 60 MPH, the vehicle lost power steering and excessive force was needed to steer the vehicle. The contact also stated that the traction control, power steering, and tire pressure warning lights were illuminated. The contact pulled over and restarted the vehicle; however, the failure persisted. The contact was able to drive the vehicle to a dealer where they informed him that his vehicle was previously included in NHTSA Campaign Number: 15V340000 (Steering). The contact was provided an estimate for the repair. The manufacturer was notified of the failure and provided the contact the same information as the dealer. The contact stated that only a software update was performed with the prior recall and that no actual repairs were performed on the power steering. The vehicle was not repaired. The failure mileage was approximately 115,000.

The contact owns a 2012 Ford Fusion. The contact stated while driving approximately 1 mph, the steering wheel became difficult to turn. The contact stated that there was no warning light illuminated. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 118,841.

I was driving and went to turn steering wheel locked made me hit concrete and damage front bumper cover now power steering assist is not working i see this is a common problem

The contact owns a 2012 Ford Fusion. The contact stated that while her husband was pulling into a parking space, the power steering message appeared on the instrument panel causing her husband to have to use excessive force to steer the vehicle. Her husband had taken the vehicle to an independent mechanic where a temporary fix was performed however, the failure returned soon after repair. The contact called the dealer and she was informed that the vehicle was not included in NHTSA campaign number: 15V340000 (Steering). The manufacturer was also notified of the failure and referred her back to the dealer for assistance. The vehicle was not repaired. The failure mileage was 99,759.

I received a Recall Notice 21S12/NHTSA 21V-158 in April 2021 and to date July 26, 2021, the problem still has not been corrected. I feel my life is in danger every time I drive my vehicle. I am requesting that this dangerous vehicle impairment be handled as an emergency and greater effort be made to locate the needed parts. Thank You, Regina F. Smith, owner

The contact owns a 2012 Ford Fusion. The contact stated that while driving 55 mph, the electric power steering failed, and the steering wheel stiffened up and became difficult to steer. Check power steering now and advanced track warning lights were illuminated. The vehicle was taken to the dealer and the power steering was repaired in 2019, under an unknown recall however, the failure recurred. The vehicle was then taken to another dealer Courtesy Motor (3100 Pleasant Valley Blvd, Altoona, PA 16602) and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that a recall repair was only performed one time free of charge. The failure mileage was 129,000. Vin was unavailable.

I received a notice from you regarding a recall for the airbag in our car on 2/23/21. To date I have not been able to get the airbag replaced and it is now 7/12/21. It doesn't seem right that we have been driving a car that has unsafe airbags for the past 5 months. Is there anything you can do to get this situation resolved? Thank you for your attention to this dangerous situation.

A recall was issued in 2015..15S18.. It seems my Vin number isn't included in the recall because it was manufactured in New Mexico. My power steering at 70 mph goes out without any warning. The above recall is exactly what's happening with my vehicle. Now I am obligated to pay 2k to fix a manufacturing flaw. This is a huge saftey issue to be on the road and while your driving your power steering goes out. I am asking for further investigation as my car is a 2012 Ford Fusion with the same problem you issued a recall for. I can be reached at [XXX]. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

A few weeks ago I went to slow to a stop at the end of my driveway at approximately 5mph. My brake pedal dropped to the floor and i had to repress on the brake pedal to come to a complete stop. It continued working properly for a week or so when it happened again. The same week I was backing out of another driveway slightly down hill and attempted to come to a complete stop to look for traffic. Luckily there was none because my stopping distance was around 12 ft or so going maybe 3mph with the brakes completely pressed. I have since had my brake pads changed and all other components checked and was told were working properly. Now my stopping distance at 10mph is at least 3-4ft. I am too afraid to drive my vehicle at higher speeds on any road due to the stopping distance issues.

Over the past few days driver side door would not open from the inside of the vehicle. Rolling down the window and opening the door from the outside is the only option in opening the driver side car door. This is a safety concern as if I were ever in need to exit the vehicle in an emergency manner I can not easily or quickly get out of the car we’re under water, on fire, etc. My vehicle is not the only vehicle that is having this issue, I have heard reports from mechanics, other Ford Fusion Drivers, and personal experience that Ford Fusions from about 2006-2013 are having this issue. The issue needs to be addressed for safety concerns and is only happening on the drivers side door.

Unknown Front driver side tire came off the car causing the vehicle to crash into a wall passenger side airbag malfunction Thankfully my girlfriend had the seat all the way to the back and was laying down when the accident occurred. Idk what would've happened if she seating down correctly. The car was unrepairible.

The contact owns a 2012 Ford Fusion. The contact stated while driving at various speeds, the vehicle lost power steering assist and the vehicle became difficult to steer. The contact stated that the traction control warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the power steering needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 15V340000 (Steering). The manufacturer was informed of the failure and referred the contact to the NHTSA. The failure mileage was approximately 118,000.

While Driving my 2012 Ford Fusion like any other day… As approaching a 4-way intersection my traffic light was changing to red. When I went to stop using my brakes, my car would not stop at all and went completely through the intersection, and oncoming cars at each directions we’re coming towards me and my children. The brakes were as if they were not there and went completely to the floor and would not or did not stop my car at all. After several times pumping the brakes and strongly engaging in pulling the emergency brake numerous times I finally got my car to somewhat stop. This was the scariest thing I have ever experienced. Most definitely the most dangerous thing I have ever experienced my entire life for myself and my young children. We are truly lucky to be alive from these brakes completely, and unexpectedly spur of the moment going out! No warning!!! Models 2006-2010 Ford Fusions have a recall on this same exact brake system and have the same exact problem with the braking system unexpectedly and dangerously going out!!! Please get the recall extended on past 2010 and include 2011 and 2012 Ford Fusions!!! As they have the same exact braking systems!!!

Power steering unit is faulting. A recall exist on the make and model but not on my VIN#. Was at Ford dealer two weeks ago for a message that read "service power steering soon" and they were unable to find issue. Now Power steering is locked up and message " POWER STEERING ASSIST FAULT" appears. When you turn the car off and back on the message disappears and steering moves.

I recently bought this car and one morning I get up and the power steering assist fault indicator warning light and a chime sound was flashing in my dashboard. I have family and a busy life style which is putting them and myself in danger. I have a appointment with Timpton Ford on the 22nd of June 2021 for this issue. Also not even 3 days later my car would not stay cranked due to the fuel pump I would turn the key over it would start and a few seconds later it would die. I need to know if my car can be fixed.

1) Brake Hydraulic Control Unit (HCU) failure. Dealership removed and replaced HCU assembly and ABS module. All parts retained by Dealer. 2) HCU brake failure made stopping very difficult and slow to stop. Dealer recommended not driving until repaired. 3) Dealer confirmed HCU failure with computer code analysis. 4) HCU and effected parts not inspected by anyone other than Dealer. 4) numerous red ABS and brake warning lights upon backing out of garage to street. I shut the engine off and restart in the hope of correction, to no avail. Problem re-occurred. Vehicle could be stopped but with difficulty -- slow to stop and hard to stop. Dealer replaced HCU assembly and ABS module and added PM1C brake fluid (DOT3), This HCU failure apparently has been a problem in Ford Fusion and other Ford vehicles (see Safety Recall 19S54 -Anti-Lock Brake System Hydraulic Control Unit Valve Function -- 2006-2010 Ford & Lincoln Mercury). It doesn't look like the problem has been resolved. Note that brake fluid used is DOT 3 and not the NTSB recommended remedy DOT 4 brake fluid

UNKNOWN One day I was driving my car like normal, I stopped and parked it and a message saying "Service Power Steering Now" popped Up. I immediately lost all power steering.

Driver side door handle from interior failed and no longer works. Live in South Florida and believe heat caused plastic component to break. Unable to exit vehicle unless use 2 hands...one to pull back on locking mechanism and other hand on door handle. Internet search shows common issue with 2006-2012 Ford Fusion models. Many state they roll down window and pull exterior door handle to exit vehicle. Seems like safety hazard if one needs to exit vehicle in a hurry.

The contact owns a 2012 Ford Fusion. The contact stated while entering and starting the vehicle, a message appeared on the screen which stated that the power steering assist was disabled. The contact attempted to reverse out of the drive way however, the steering wheel failed to turn. The contact shifted the vehicle backed into park. The local dealer was contacted about the failure however, the dealer was unable to inspect the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 156,000.

Recently purchased a 2012 Ford Fusion SEL 3.0 6 cylinder car and the power steering assist fault indicator light was on and its really hard to turn my steering wheel due to the power steering going on its messed up my front end alignment and now my AC doesn't work. I need this fixed and I have paperwork stating that NHTSA RECALL for my year model vehicle will be free of charge to repair it. I really need my car fixed I threw my should out of place due to the hard steering

The contact owns a 2012 Ford Fusion. The contact stated that while reversing, the electric power steering failed and the steering wheel ceased. The failure occurred on three separate occasions. The dealer was not made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and the contact was informed that the Vin was not under recall. The failure mileage was approximately 52,000.

Power steering service now light came on driving away from my neighborhood and started making a loud noise on right front wheel of car, pulled over to see if I had a flat and did not. Turned around and went back home so I wouldn’t get stuck somewhere or wreck. While driving to the shop to get it looked at the power steering failed and could barely turn the wheel. This could have resulted in a wreck. The shop confirmed the power steering is out on the car again! Power steering sensor was recently replaced after wreck therefore it shouldn’t be going out a month later.

Power Steering stopped working for third time in last four years. It makes the vehicle difficult to drive.

Passenger side door openned while driving. Passenger could have been exposed. Vehicle next to car could have been damaged. The vehicle is being taken to the dealer for another safety recall.

The contact owns a 2012 Ford Fusion. The contact stated while driving 30 mph, the electric power steering failed and the steering wheel became firm. The dealer was made aware of the failure and informed the contact that the electronic steering rack had failed. The vehicle was not taken to be diagnosed nor repaired. The contact performed a self-diagnosis. The manufacturer was not made aware of the failure. The failure mileage was 117,000.

Power steering service suddenly appeared on dashboard, and loud noise were heard when I turned the steering wheel. Please help me what to do since since there is a power steering wheel recall on Ford Fusion Hybrid 2012. Thank you.

The contact owns a 2012 Ford Fusion Hybrid. The contact stated that after reversing the vehicle, the gear shifter failed to shift into drive. The contact stated that several unknown warning lights were illuminated. The contact called roadside assistance. The tow truck driver arrived and repaired the vehicle. The manufacturer was not informed of the failure. The failure mileage was approximately 82,000.

Power steering went out while driving

The contact owns a 2012 Ford Fusion. The contact stated that the vehicle was previously included in a recall regarding the air bags. The contact took the vehicle to the dealer for the recall repair and while the recall repair was being performed, the contact was told by the dealer that the air bags failed and needed to be replaced however, the recall repair did not include replacing the air bags. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 78,000.

The contact owns a 2012 FORD Fusion. The contact stated while driving 30 mph, the steering wheel became difficult to turn. The contact pulled over and restarted the vehicle however, proper steering functionality did not return. The contact stated that the power steering assist warning light was illuminated. The vehicle was not taken to a local dealer. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 160,000.

THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, SERVICE POWER STEERING AND SERVICE ADVANCE TRACK MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER AND THE LOCAL DEALER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

My driver's side door would not open from the inside, I would have to have someone let me out from the outside. This is very dangerous and if I had not been in a safe spot to exit the car it could have been bad. There was no warning or damage to the car leading up to this. My mechanic said that he has had at least 3 other Ford fusions come in with the same problem. I have another friend who had the same issue with her Ford fusion and the dealer said that there was not a recall so there was nothing they could do.

THE POWER STEERING CONTROL MODULE (PSCM) FAILED ON MY VEHICLE. THIS RESULTED IN IMMEDIATE LOSS OF POWER STEERING WHILE DRIVING AND, IN TURN, CAUSED EXTREME DIFFICULTY TURNING AND MODERATE DIFFICULTY MAINTAINING A STRAIGHT LINE. ACCORDING TO FORD, THE ENTIRE STEERING GEAR NEEDS TO BE REPLACED BECAUSE THE PSCM IS INTEGRAL TO THE STEERING GEAR. REFERENCE EXISTING RECALL#15V340000 FOR THIS MODEL AND YEAR WITH THE EXACT SAME COMPONENTS, BUT NOT INCLUSIVE OF MY VIN.

TL* THE CONTACT'S MOTHER OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT SINCE 2015, THE VEHICLE WOULD SERGE FORWARD INDEPENDENTLY WHILE DEPRESSING THE BRAKE PEDAL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE OWNER HAD TAKEN THE VEHICLE TO BLACKWELL FORD INC. (41001 PLYMOUTH RD, PLYMOUTH, MI 48170) WHERE THE MECHANIC REPLACED THE THROTTLE BODY. SINCE THE REPAIR WAS PERFORMED, THE CONTACT AND HER MOTHER HAD TAKEN THE VEHICLE BACK TO THE SAME DEALER ON SEVERAL OCCASIONS FOR THE SAME FAILURE. RECENTLY, WHILE HER MOTHER WAS ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE UNINTENDEDLY ACCELERATED OVER A PARKING BARRIER INTO ONCOMING TRAFFIC. HER MOTHER WAS PUMPING THE BRAKE PEDAL HOWEVER, THE VEHICLE FAILED TO IMMEDIATELY STOP. THE DRIVER AVOIDED CRASHING INTO A TREE BUT CLIPPED A STOP SIGN BEFORE THE VEHICLE CAME TO A COMPLETE STOP. NO INJURIES WERE REPORTED. A POLICE REPORT WAS NOT FILED. THE CONTACT'S MOTHER RESTARTED THE VEHICLE AND DROVE HOME WITH ASSISTANCE FROM A FAMILY MEMBER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

I WAS ABOUT TO MAKE A UTURN WHEN MY STEERING WHEEL FROZE UP ON ME. SCARY AND DANGEROUS. I HAD TO MAKE A LEFT INSTEAD OF THE UTURN THANK GOD I WAS ABLE TO GET OUT OF THE WAY I TURNED THE CAR OFF AND STARTED IT AGAIN. FEW MINUTES LATER I WENT TO THE BANK AND PARK IN A PARKING SPACE, WENT BACK TO MY CAR TO LEAVE AND MY STEERING WHEEL WAS LOCKED UP. HAD TO GET A TOW HOME. SAID POWER STEERING ASSIST FAULT

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. AUTONATION FORD TORRANCE (3111 PACIFIC COAST HWY, TORRANCE, CA 90505, (424) 253-4976) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT WAS DRIVING AT LOW SPEEDS WHEN THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE VACUUM MACHINE AT A CAR WASH. THE CONTACT APPLIED THE BRAKE PEDAL AND SHIFTED INTO NEUTRAL BUT THE VEHICLE DELAYED TO RESPOND. THERE WERE NO REPORTED INJURIES ,POLICE REPORT, AIR BAG DEPLOYMENT, OR FIRE.THE VEHICLE WAS TOWED TO JARRETT FORD OF CHARLOTTE COUNTY 3156 TAMIAMI TRAIL, PORT CHARLOTTE, FL 33952(941) 625 6141 BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

TRANSMISSION FAILURE AT 114,396 MILEAGE DURING ROUTINE CITY STREET DRIVING.

POWER STEERING JUST DIED WHILE I WAS ON HIGHWAY ALMOST LOST CONTROL AND SERVICE POWER STEERING CAME ON FUNNY THING IS IT SHOULD BE RECALLED IT IS HORRIBLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. HOMER SKELTON FORD (6950 HANNA COVE, OLIVE BRANCH, MS 38654) AND LANDERS FORD SOUTH (95 GOODMAN RD E, SOUTHAVEN, MS 38671) WERE CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

UPON APPLYING BRAKE PRESSURE, THE PEDAL MUST TRAVEL A SIGNIFICANT DISTANCE BEFORE ANY BRAKING IS FELT. MY CAR HAS HAD NEW BRAKES PUT ON, WHERE THE MECHANIC HAS SAID THERE ARE NUMEROUS COMPLAINTS FROM OWNERS WITH THE SAME CAR. BRAKING DISTANCE IS SIGNIFICANT AND I AM ABLE TO FEEL THE FLOOR WITH MY FOOT. THIS SHOULD NOT BE THE CASE. FORD DOES NOT SEEM TO HAVE A SOLUTION, SO THEY CONTINUALLY PUSH IT UNDER THE RUG. I HAVE VERIFIED THAT MY MASTER CYLINDER IS WORKING AS EXPECTED WITH NO AIR IN MY LINES. I DO A LOT OF FREEWAY DRIVING, BUT IN ORDER TO STOP ON TIME, I HAVE TO GET OFF THE FREEWAY DOING 10 MPH LESS TO ENSURE I CAN BRAKE IN TIME.

POWER STEERING WENT WHILE PARKING CAR. FORD SAID STEERING RECALL NOT APPLICABLE TO THIS VIN BECAUSE IT WAS BUILT IN A DIFFERENT PLANT. THIS IS A SAFETY HAZARD, IF THE STEERING WENT OUT AT A HIGHER SPEED IT COULD HAVE CAUSED AN ACCIDENT. ALL 2012 FORD FUSIONS SHOULD BE INCLUDED IN THE RECALL BECAUSE THEY ALL RECEIVED THE SAME POWER STEERING COMPONENTS REGARDLESS OF WHICH PLANT THEY WERE BUILT IN.

TL*TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CAPITAL FORD (3660 S CARSON ST, CARSON CITY, NV 89701, (775) 882-5353) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THIS IS THE SECOND AIRBAG RECALL FOR MY FORD FUSION. PREVIOUSLY, THE PASSENGER AIR BAG HAD TO BE REPLACED AND FORD PROVIDED ME WITH A RENTAL CAR DURING THAT PERIOD. NOW, IT'S THE DRIVERS SIDE. THE FORM FORD SENT ME SAID THAT IT WOULD POSSIBLY EXPLODE IF I WAS IN A WRECK BUT THAT I SHOULD CONTINUE DRIVING IT. I JUST WENT TO A FORD DEALERSHIP TO ASK IF THEY COULD FIX OR PROVIDE A RENTAL UNTIL IT CAN BE FIXED. SINCE BASICALLY THEY TOLD ME IN THE LETTER THAT I COULD DIE IF THIS THING EXPLODES, BUT THEY BASICALLY SAID THAT IT'S ON ME AND THEY CAN'T DO ANYTHING. PRETTY RIDICULOUS THAT THEY HAVE OFFERED HELP IN THE PAST BUT NOW ARE JUST DOING ABSOLUTELY NOTHING.

I WAS PULLING OUT FROM MY PARKING SPOT (PARALLEL PARKED) WHEN ALL OF A SUDDEN THE STEERING WHEEL JERKED OUT OF MY HANDS AND THE ELECTRIC POWER ASSIST LIGHT POPPED ON. I WAS ON A SIDE STREET BEGINNING TO ACCELERATE AFTER PULLING OUT INTO TRAFFIC. HAD I BEEN GOING FASTER, IT EASILY COULD HAVE CREATED A WRECK. WHEN THE WHEEL JERKED, I SLAMMED MY BRAKES ON. I TURNED THE VEHICLE OFF THEN ON, AND THE LIGHT POPPED OFF. I RE-PARKED IT BECAUSE I WAS AFRAID TO DRIVE IT, AND BEFORE RE-PARKING, THE LIGHT WAS BACK ON. I FOUND THIS IS A COMMON PROBLEM AND LOOKED ON LINE (FORD RECALL #15S18, NHTSA #15V340000). WHEN I CONTACTED THE DEALERSHIP TO SCHEDULE REPAIR, I WAS TOLD THAT MY VIN WAS OUTSIDE OF THE RECALL RANGE, EVEN THOUGH IT DID INDEED FAIL THE SAME WAY THESE OTHERS FAILED. BECAUSE IT WAS OUTSIDE OF THE RANGE, I WOULD BE FINANCIALLY RESPONSIBLE FOR THIS KNOWN DESIGN FAILURE THAT RESULTED IN A NEAR MISS ACCIDENT. I'VE NOT TAKEN IT IN FOR REPAIR YET, HOPING THIS RECALL IS WIDENED TO THE APPROPRIATE RANGE FOR THE SAME FAILURE. I UNDERSTAND IT'S COSTLY, BUT FINDING OUT THIS PROBLEM WAS A KNOWN PROBLEM THAT THEY DIDN'T PROPERLY IDENTIFY POINTS OF CONTAINMENT MADE ME ANGRY.

THERE IS CURRENTLY A RECALL FOR THE PART I HAD TO REPLACE FOR $3000 UNDER CODE 15S18, BUT FOR SOME REASON, MY VEHICLE WAS NOT COVERED UNDER THIS RECALL THOUGH IT IS THE EXACT PROBLEM DESCRIBED IN THE RECALL AND OTHER FORD FUSIONS OF THE SAME TIMEFRAME ARE COVERED. I LOST AND REGAINED CONTROL OF STEERING FOR SOME TIME UNTIL IT EVENTUALLY STOPPED WORKING ALTOGETHER.

POWER STEERING WENT OUT DOING ABOUT 49MPH ON A BUSY HIGHWAY. CAUSING ME TO BE REAR ENDED. THE OTHER CAR LEFT THE SCENE OF THE ACCIDENT. STILL NO POWER STEERING FLUID FINE. EXACT ISSUES AS ALL THE OTHER 2012 RECALLED FORD FUSIONS BUT NOT MINE

BEFORE AND NOW I AM UNABLE TO TURN THE STEERING WHEEL AT ALL AS WELL AS MY CAR.

WE AHVE A OPEN RECALL ( # 21V158 ) AN FORD WILL NOT HONOR THE OPEN RECALL THE AUTHORIZED FORD DEALERSHIP THAT HAS TRIED TO ORDER THE PART WAS TOLD NO THEY WILL NOT SEND THEM THE PARTS AS OF 04/15/2021

DRIVING IN TOWN WHEN STEERING WENT OUT. TOOK VEHICLE TO FORD WAS TOLD TO REPLACE STEERING UNIT. ALSO TOLD THERE WAS A RECALL ON FUSIONS BUT NOT ALL. ALSO TOLD THEY EXTENDED WARRANTY TO 150,000 MILES. MINE HAS 170,000. THEY REFUSED ANY HELP. I AM THINKING THEY HAVE A PROBLEM THAT'S NEEDS TO BE ADDRESSED

VEHICLE STEERING HAS BEEN ACTING UP FOR A FEW DAYS LIKE IT IS CATCHING AND PULLING IN THE DIRECTION I JUST SLIGHTLY VEER TO. 2 DAYS LATER, WHILE DRIVING ON MAIN HIGHWAY, 60MPH, SERVICE POWER STEERING AND SERVICE ADVANCETRAC DISPLAY ON DASH. COMPLETE LOSS OF POWER STEERING ALMOST IMPOSSIBLE TO TURN STEERING WHEEL.

MY CAR JUST DIES WHILE I'M DRIVING. ARE THERE RECALLS I HAVEN'T BEEN NOTIFIED ABOUT THAT COULD BE CAUSING THIS? IF SO, HOW DO I GET IT REPAIRED IN THE MOST EXPEDITIOUS MANNER. I ONLY HAVE THE ONE CAR AND IT IS PRETTY UNSAFE AT THIS POINT.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND THE STEERING WHEEL SEIZED. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO HAYFORD FORD (1330 301ST AVE NE, ISANTI, MN 55040) AND DIAGNOSED WITH POWER STEERING FAILURE AND THAT THE POWER STEERING GEAR AND STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.

THE POWER STEERING IS NOT WORKING. VERY DIFFICULT TO TURN THE WHEEL

THE BRAKES ARE "SPONGY". TOOK IT TO OUR MECHANIC WHO REPLACED THE MASTER CYLINDER TWICE AND THE BRAKES WERE STILL "SPONGY". HE LOOKED AT THE BRAKES AND THEY LOOKED GOOD. HE RECOMMENDED THAT THE ABS SENSOR BE REPLACED, BUT FORD WOULDN'T SELL IT TO HIM. SO, WE TOOK IT TO THE FORD DEALER AND THEY REPLACED THE BRAKES, CALIPERS, ETC. AND THE BRAKES REMAIN "SPONGY". THEY SAID THEY NEEDED TO REPLACE THE MASTER CYLINDER, BUT IT IS BRAND NEW.

THE DRIVER DOOR OPENED WHILE I WAS DRIVING AND I AM CERTAIN THAT I CLOSED IT BEFORE DRIVING. THEN, THE INNER HANDLE PREVENTED MY DOOR FROM BEING OPENED FROM THE INSIDE CAUSING ME TO HAVE TO ROLL DOWN THE WINDOW TO OPEN THE DOOR. A WEEK LATER, TODAY, AND THE LOCK HANDLE HAS NOW FALLEN OFF. NOTICE PHOTOS OF BROKEN LOCK THAT FELL OFF, ALSO, THE DOOR HANDLE HAS ZERO TENSION WITH ONLY A FINGER CAUSING THE DOOR HANDLE TO BE INOPERABLE.

FORD HAS KNOW OF THIS AIRBAG PROBLEM FOR MANY YEARS WITH NUMEROUS VEHICLES THEY HAVE SOLD. WE DILIGENTLY CHECKED AND FORD OR NHTSA HAS ENSURED US THAT OUR VEHICLE WAS NOT ONE THAT IS INVOLVED IN THIS RECALL. AS 03/25/2021 FORD INFORMS US THAT WE NOW HAVE BEEN DRIVING AN UNSAFE VEHICLE SINCE 2012 AND CAN NOT FIX THIS PROBLEM?! THE VEHICLE HAS ALREADY HAD THE PASSENGER AIRBAGS REPLACED DUE TO THE SAME ISSUE! THIS TOOK OVER THREE TIMES TO REMEDY THIS PROBLEM! THIS IS UNACCEPTABLE AND WE SHOULD HAVE BEEN NOTIFIED EARLIER! THIS IS ONE OF OUR MAIN TRANSPORTATION THAT WE NOW WONDER IF IT WILL KILL OR MAIM US!

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED THE SERVICE POWER STEERING MESSAGE DISPLAYED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER GREEN FORD LOCATED AT 2211 W. PIONEER PKWY, PEORIA, IL 61615 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 183,000.

THE DRIVERS SIDE AIR BAG INFLATER NEEDS TO BE REPLACED DUE TO A RECALL.

STEERING FEELS LIKE IT'S REALLY LOSE AND GOES ALL OVER THE ROAD TIRES ARE BOUNCY WHILE DRIVING IT POPS BACK ALSO WHILE CHANGING GEARS

LOUD CREAKING OCCURS FROM STEERING COLUMN AT WARMER TEMPERATURES (OVER 50 DEGREES) WHEN DRIVING. STEERING BECOMES MORE DIFFICULT AS TEMPERATURE RISES AND STEERING WHEEL SHAKES. THERE IS SERIOUS CONCERN ABOUT IMMINENT FAILURE. NO CODES PULL, DEALERSHIP STATES NO ISSUE AFTER BRINGING IT IN TWICE, AND THAT MY VIN IS NOT AFFECTED BY THE LARGER RECALL RELATED TO POWER STEERING FAILURE. THIS IS A KNOWN ISSUE WITH A RECALL ALREADY LAUNCHED FOR SOME VINS; HOWEVER, ALL CARS FALLING WITHIN THIS MANUFACTURING PERIOD SHOULD BE RECALLED AND ISSUE ADDRESSED. AM CURRENTLY DEBATING HAVING POWER STEERING RACK REPLACED BY ANOTHER MECHANIC AS FORD SIMPLY DOES NOT SEEM TO CARE.

HEATED DRIVERS SEAT GOT TOO HOT TO SIT IN AND NOW THE HEATING ELEMENT IS NOT WORKING THE SWITCH WILL COME ON FOR A FEW SECOND THEN SHUT OFF. THE FIX IS $600 REPLACING ELEMENTS ACCORDING TO THE MECHANIC "THIS IS VERY COMMON PROBLEM WITH THIS VEHICLE" THE HEATING UP OF THE SEAT WAS A HUGE CONCERN BUT NOW SEAT DOES NOT HEAT . PLEASE HELP

TAIL LIGHT SOCKET MELTED AND BURNED. NOTICED BLINKER AND PASSENGER SIDE BRAKE LIGHT WERE NOT WORKING. PULLED OUT OF HOUSING AND SAW THE SOCKET WAS BURNT AND THE BULB WAS MELTED IN THE SOCKET.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE VEHICLE WAS RESTARTED AND REGAINED POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO UFTRING SUBARU (500 FAIRLANE DR, EAST PEORIA, IL 61611) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE RECALL REPAIR WAS PERFORMED IN 2012. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

AIR BAG LIGHT IS ON FOR PASSENGER SEAT

LOUD CREAKING NOISE WHEN TURNING THE STEERING WHEEL AT LOW SPEEDS. IT DOES NOT OCCUR WHEN IT IS COLD OUTSIDE, BUT OCCURS AT TEMPERATURE 70+. IT GET'S REALLY LOUD AT TEMPERATURES NEAR 80 DEGREES AND ABOVE. I AM CONCERNED IT WILL FAIL WHILE DRIVING. EXACT SAME ISSUE AS OTHERS. WHEN I TOOK VEHICLE TO FORD, IT WAS COLD AND THEY SAID NOTHING WAS WRONG.

THERE IS A LOUD CREAKING NOISE WHEN TURNING THE STEERING WHEEL AT LOW SPEEDS. IT DOES NOT OCCUR WHEN IT IS COOL/COLD OUTSIDE, BUT OCCURS AT TEMPERATURE 80+. IT GET'S REALLY LOUD AT TEMPERATURES NEAR 100 DEGREES AND ABOVE. I AM CONCERNED IT WILL FAIL WHILE DRIVING.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE DOOR HANDLE FRACTURED WITHOUT WARNING TWICE WITHIN 5 MONTHS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE DRIVER'S SIDE FRONT AND REAR DOOR HANDLES WERE INSPECTED AND REPLACED. DUVAL FORD (1616 CASSAT AVE, JACKSONVILLE, FL 32210, (888) 363-9533) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

CUSTOMER WAS DRIVING TO WORK ON ICE AND LOST POWER STEERING ASSIST . SOUNDS RELATED TO THE 15S18 CAMPAIN. DEALER CLAIMS NO RECALL. THIS IS A DEADLY OR LIFE THEATENING DEFECT AND SHOULD BE APPLIED TO ALL 2011-2013 FORD FUSIONS AND OTHER VEHICLES INVOLVED. LET'S NOT LOSE A LIFE TO A KNOWN DEFECT.

DEFROST/AC/VENTS BLOW OUT HOT AIR REGARDLESS OF SETTINGS...FOUND THIS TO BE A VERY COMMON ISSUE ONLINE AND AN EXPENSIVE PERMANENT FIX...VENTS/DEFROST/AC MAY BE TRICKED INTO WORKING IF LIGHTS ARE TURNED ON BEFORE STARTING (THINKS IT'S NIGHTTIME OR COVER UP LIGHT SENSOR ON DASH)

ABOUT LESS THAN A YEAR, MY POWER STEERING WENT OUT. THE MESSAGE READ POWER STEERING ASSIST FAULT, AND THE WHEEL WOULD LOCK ELECTRONICALLY. SO I REPLACED THE POWER STEERING PUMP. FAST FORWARD TO PRESENT DAY, SERVICE ADVANCED TRAC AND SERVICE POWER STEERING NOW IS ON THE DASHBOARD. NOW I'M LOOKING TO TOW MY VEHICLE BECAUSE IT SEEMS AGAIN TO BE SOMETHING WRONG WITH THE POWER STEERING.

THE AIR CONDITIONER FAN BLOWER MOTOR FREEZES UP UNTIL IT EVENTUALLY STOPS WORKING. IT IS DOING IT AGAIN FOR THE 6TH TIME. I HAVE HAD TO REPLACE IT EVERY 1-2 YEARS.

THE POWER STEERING HAS FAILED ON THIS VEHICLE 4 TIMES IN THE LAST TWO YEARS. IN EVERY CASE, IT FAILED WHILE DRIVING. THREE TIMES ON THE HIGHWAY AND ONCE IN LOCAL TRAFFIC. WHEN THE POWER STEERING FAILS, IT TAKES AN ENORMOUS EFFORT/STRENGTH TO MAKE A TURN, CHANGE LANES, OR PARK. TWO OF THE TIMES THE POWER STEERING FAILED, THE MECHANIC WAS ABLE TO CLEAR THE CODES AND THE POWER STEERING WAS RESTORED. THE OTHER TWO TIMES REQUIRED EXPENSIVE REPAIRS. ONE (OCTOBER 2020) WAS FOR ALMOST $1700 AND REPLACED THE CONTROL RODS AND TIE RODS. THIS RESTORED THE POWER STEERING FOR TWO MONTHS, THEN IT WENT OUT AGAIN. RESETTING THE CODES WORKED FOR TWO DAYS, BUT THEN THE STEERING WENT OUT AGAIN. THE RACK AND PINION AND CONTROL BOARD WERE REPLACED IN FEBRUARY 2021 AT A COST OF JUST UNDER $2000. LOSS OF POWER STEERING WHEN UNDERWAY IS A KNOWN ISSUE FOR CARS OF THIS MAKE AND MODEL, AND THERE HAS BEEN A RECALL AFFECTING SOME 393,000 VEHICLES, BUT NOT ALL VINS. THOUGH MY ISSUE IS EXACTLY AS DESCRIBED IN THE RECALL, FORD MAINTAINS THAT MY CAR IS NOT COVERED. CHECKING ONLINE, I SEE THAT MANY OTHERS ARE IN THE SAME SITUATION. THEIR FUSION HAS EXACTLY THE SAME POWER STEERING ISSUE AS THE RECALL, BUT FORD SAYS THEIR VIN IS NOT ONE OF THOSE RECALLED. IT IS CLEAR THAT A LARGER NUMBER OF VEHICLES WERE AFFECTED THAN FIRST BELIEVED, AND ALL THOSE AFFECTED BY THIS PROBLEM SHOULD BE INCLUDED IN THE RECALL.

MY VEHICLE HAS A RECALL FOR THE POWER STEERING ASSAULT FAULT. I WAS TURNED AWAY AT DEALERSHIPS BECAUSE I HAVE 160,000 MILES ON THE VEHICLE. I JUST BOUGHT IT AND WAS NOT AWARE OF THIS ISSUE IS THERE ANY ALTERNATIVES TO FIX THIS ISSUE? IN THE RECALL LETTER IT DIDN'T SPECIFICALLY MENTION THAT THE NUMBER OF MILES COULD BE A DETERMINING FACTOR. I NOTICED THIS ISSUE WHEN IT WAS PARKED IT APPEARED ON MY DASHBOARD

WHEN IN MOTION, THE VEHICLE'S BRAKE PEDAL HAS EXCESSIVE TRAVEL, ALMOST NEEDING TO BE PUSHED TO THE FLOORBOARD BEFORE ANY BRAKING OCCURS. THE UNCERTAINTY OVER THE CAR'S BRAKING ABILITY MAKES IT DANGEROUS TO DRIVE. NO ERROR CODES OR ABS LIGHTS PRESENT. LOCAL REPAIR SHOP REPLACED BRAKE PADS AND ROTORS AND FOUND NO AIR IN THE SYSTEM WHEN THEY BLED THE BRAKES. THEY SPECULATED IT IS POSSIBLY THE HYDRAULIC CONTROL UNIT FOR THE ABS. THERE HAS BEEN A RECALL ON EARLIER FUSION MODELS FOR THIS ISSUE, BUT NOT 2012 MODELS FOR SOME REASON.

WAS DRIVING DOWN THE ROAD WHEN I HAD A SERVICE POWER STEERING AND ADVANCE TRAC ALERT POP UP ON MY DASH. POWER STEERING WAS STILL WORKING FOR THE REST OF THE DRIVE. WHEN I GOT TO MY DESTINATION I TURNED THE CAR OFF. NEXT TIME I WENT TO DRIVE THE CAR ABOUT 30 MINUTES LATER MY POWER STEERING WAS COMPLETELY GONE. FORD HAS A RECALL FOR MY MAKE,MODEL AND YEAR BUT APPARENTLY MY CAR DOES NOT FALL UNDER THIS RECALL.

2012 FORD FUSION PROBLEM WITH POWER STEERING. SUDDENLY IT GETS TOUGH IT DOESN'T WORK.

BRAKE PEDAL BECAME SOFT AND THE BRAKING DISTANCE WAS INCREASED AFTER ABS ACTIVATION ON SNOW/ICE. I TAPPED THE BRAKES TO CHECK HOW SLICK THE ROAD SURFACE WAS, THIS ACTIVATED THE ABS. I THEN TRAVELED 30 FEET AND APPLIED THE BRAKES TO MAKE A RIGHT HAND TURN, THE BRAKES WENT NEARLY TO THE FLOOR CAUSING ME TO TAKE THE TURN AT A HIGHER THAN SAFE SPEED.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING CEASED OPERATION WHILE TRAVELING AT VARIOUS SPEEDS. THE CONTACT STATED THAT THE SERVICE TRAK, POWER STEERING, AND CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED ON INSTRUMENT PANEL. THE CONTACT CALLED PAUL MILLER FORD (975 E NEW CIRCLE RD, LEXINGTON, KY 40505) AND WAS INFORMED THAT VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE SHE WAS INFORMED THAT HER VEHICLE NEEDED AN OEM SOFTWARE UPDATE. THE MECHANIC ALSO INFORMED HER THAT THE RACK AND PINION AND THE TIE RODS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THE INFORMATION PROVIDED BY THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, WHEN SUDDENLY THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE STEERING FAILED. THE CONTACT HAD THEIR HUSBAND CONTINUE TO DRIVE THE VEHICLE, HOWEVER, THE STEERING HAD TURNED TO MANUAL STEERING. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT WAS REFERRED TO FORD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEIR VEHICLE WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING THE ENGINE, THE POWER STEERING HAD MALFUNCTIONED AND THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECT. THE MESSAGE "POWER STEERING ASSIST" HAD ALSO DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRONIC POWER STEERING HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER FAIR OAKS FORD LOCATED AT 2055 W OGDEN AVE, NAPERVILLE, IL 60540 WERE NOTIFIED OF THE FAILURE. THE CONTACT INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 15V340000(STEERING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 88,500.

ELECTRIC POWER STEERING RACK QUIT WORKING WHILE DRIVING AND ALMOST CAUSED AN ACCIDENT, CHECKED VIN BUT NO RECALLS, FORD DID HAVE A LOT OF RECALLS FOR SAME MODEL, BUT NONE ISSUED FOR THIS CAR. DANGEROUS SITUATION FOR OTHER CARS OUT THERE WITHOUT A RECALL. FORD NEEDS TO RECALL ALL CARS WITH THAT ELECTRIC POWER STEERING UNIT!!!!

WENT TO STORE WHEN I GOT BACK IN CAR THE POWER STEERING ASSIST WARNING LIGHT CAME ON THEN IT SAID SERVICE . WHEN I WENT TO DRIVE THERE WAS NO POWER STEERING.

POWER STEERING ASSIST CAME ON AND THE STEERING WENT OUT

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE DOOR LOCKING MECHANISM MALFUNCTIONED AND THE DOOR WOULD NOT REMAIN CLOSED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. VEHICLE WAS REPAIRED. THE LOCAL DEALER ALAN VIGIL FORD LOCATED AT 6790 MT ZION BLVD, MORROW, GA 30260 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 158,000. THE VIN WAS NOT AVAILABLE.*DT CONSUMER STATED DOOR LATCH WAS REPLACED.*JB

THE ELECTRONIC STEERING ASSIST SYSTEM FAILED GOING APPROXIMATELY 45 MPH. THE SYSTEM REVERTED TO MANUAL STEERING MODE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING 20 MPH, THE POWER STEERING SERVICE NOW WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROADWAY AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO SKYLINE FORD (2510 COMMERCIAL ST SE, SALEM, OR 97302, (503) 581-2411) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING 35 MPH, WHEN DEPRESSING ON THE BRAKE PEDAL AND THE VEHICLE BEGAN TO FORCEFULLY VIBRATE WHEN APPROACHING 30 MPH. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE SLOWLY TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE DRIVESHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,393.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE POWER STEERING ASSIST WARNING LIGHT DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THE VEHICLE WAS SHIFTED TO DRIVE HOWEVER, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED HOWEVER, AFTER TURNING OFF AND RESTARTING THE VEHICLE, THE POWER STEERING FUNCTION WAS RESTORED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

I WAS DRIVING DOWN THE ROAD IN MY 2012 FORD FUSION AND THE POWER STEERING STOPPED FUNCTIONING AND THE STEERING BECAME SO STIFF AND I COULD NOT MAKE THE TURN ONTO A STREET AND I NEARLY HIT THE VEHICLE COMING IN OTHER LANE ON THE STREET I WAS TRYING TO TURN ON.....THANK GOD I DIDNT CRASH I TO THE OTHER VEHICLE.... I RESEARCHED WHEN I GOT HOME AND THERE IS A RECALL ON TGE 2012 FUSION FOR THIS EXACT ISSUE ON THE ELECTRONIC POWER STEERING FAILURE .....BUT FORD SAYS THE VIN NUMBER ON MY CAR DOES NOT FALL UNDER THE RECALL !!!!! THEY SHOULD NOT BE ALLOWED TO EXCLUDE SO.E 2012 FUSIONS....IT DOESNT MAKE SENSE SOME ONE WILL BD KILLED! ....

POWER STEERING INTERMITTENLY FAILS WITH NO WARNING. SOMETIMES IT RESETS ITSELF BUT HAS NOT, NOW, FOR THE PAST WEEK.

CAR IS SLOW TO ACCELERATE AFTER STOPPING AT A TRAFFIC LIGHT OR STOP SIGN. LOSS OF POWER AND SPEED WHEN GOING UP HILL, STEERING WHEEL LOCKED IN PLACE WHILE DRIVING ON THE HIGHWAY

I WAS GETTING GAS AND I CUT MY CAR OFF WHEN I GOT BACK INTO MY CAR IT DID NOT START. I CONTINUED TO START IT. CAR WOULD NOT START. I POPPED THE HOOD AND TOUCHED THE BATTERY SOME AND TRIED STARTING THE CAR THE CAR STARTED THEN ABOUT 5 MINUTES AFTER DRIVING IT SUDDENLY CUTS OFF. THIS IS A ONGOING ISSUE. CAR SUDDENLY STOPS IN THE MIDDLE OF STREET ALMOST CAUSING ACCIDENTS THAT CAN NEARLY KILL SOMEONE!!! VERY UNSAFE AND EXTREMELY DANGEROUS. THIS HAPPENED ON HIGHWAY AND STREET. AND ITS SO RANDOM NO SIGNS JUST CUTS OFF AT ANY SPEED.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED WHILE THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO VALENTI FORD (72 JERRY BROWNE RD, MYSTIC, CT 06355) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. AFTER RESTARTING THE VEHICLE, THE FAILURE RECURRED. THE VEHICLE FAILED TO PROPERLY ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE ACTUATOR CONTROL VALVE AND POWER TRAIN CONTROL MODULE WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. PECHELES FORD LOCATED AT 4010 US-264, WASHINGTON, NC 27889, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 89,100.

MY DAUGHTER WAS DRIVING HOME AND WHEN SHE PULLED INTO OUR DRIVEWAY THE POWER STEERING QUIT WORKING WITH THE INFORMATION CENTER DISPLAYING "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC". I DID SOME RESEARCH AND FOUND THE FORD RECALL 15S18 (NHTSA 15V340000), WHICH FOR SOME REASON DOES NOT APPEAR TO INCLUDE MY DAUGHTER'S VEHICLE DESPITE THE FACT THAT THE RECALL SUMMARY DESCRIBES EXACTLY WHAT OCCURRED WITH THE VEHICLE. THIS IS A KNOWN DEFECT WITH THE STEERING SYSTEM THANKFULLY SHE WAS NOT TRAVELLING AT HIGHWAY SPEED WHEN THIS OCCURRED.

THE WRENCH LIGHT COMES ON AND THE VEHICLE CUTS OFF IT WILL START BACK UP BUT IT'S RANDOM AND CUTS OFF ANYTIME IT WANTS. IT'S DONE THIS WHILE PARKED AND MOVING. THROTTLE BODY EXTENDED WARRANTY. MY CAR IS UNDER THE 150,000 MILES AND MET THE REQUIREMENTS FOR THIS TO BE REPLACED AND I TOOK IT TO RAVENEL FORD RAVENEL SC AND WAS TOLD THAT BECAUSE THEY DIDN'T GET THAT CODE THAT THEY WE'RE ALLOWED TO FIX IT

2012 FORD FUSION LOST TRACTION CONTROL AND NOW LOST ALL POWER STEERING. DASH STATES POWER STEERING ASSIST FAULT. USUALLY IF I TURN CAR OFF THEN BACK ON IT WILL GIVE POWER STEERING BACK. TODAY I DID THAT ABOUT TEN TIMES AND IT STILL WOULDN'T GIVE STEERING BACK. MY CAR WAS STATIONARY BUT DRIVEN HOME WITHOUT POWER STEERING VERY CAREFULLY.

WENT TO BACK CAR OUT OF DRIVEWAY AND THERE WAS NO POWER STEERING. THE POWER STEERING MESSAGE CAME ON SAYING TO 'SERVICE POWER STEERING NOW'.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE OVERHEATED WHILE DRIVEN AT VARIOUS SPEEDS. THE CONTACT'S HUSBAND A CERTIFIED MECHANIC, REPLACED ONE WATER HOSE. THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBERS: 12V551000 (ENGINE AND ENGINE COOLING) AND 17V209000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

WHILE DRIVING DOWN THE HIGHWAY THE WARNING CAME ACROSS TO SERVICE ADVANCE TEAK SYSTEM AND POWER STEERING. WITHIN A COUPLE OF MINUTES MY POWER STEERING WENT OUT WHILE DRIVING DOWN THE HIGHWAY. I TOOK IT TO A LOCAL MECHANIC AND HE RAN CODES THAT MATCHED WITH A RECALL ON 2012 FUSIONS AND SUGGESTED I HAVE THE NEAREST FORD GARAGE LOOK AT IT. THEY LOOKED AT IT AND SAID THAT WAS EXACTLY WHAT THE PROBLEM WAS BUT THE RECALL DID NOT COVER MY VIN NUMBER. NOW I AM OUT $1600 ON A PROBLEM THAT IS KNOWN BY FORD BUT THEY WILL NOT COVER IT. DOING RESEARCH IT APPEARS THIS IS BECOMING A VERY BIG PROBLEM AND I THINK THE RECALL SHOULD BE EXPANDED.

STARTED VEHICLE, POWER STEERING ASSIST FAILURE DISPLAYED ON DASH. VEHICLE LOCKED UP AND WAS UNABLE TO TURN WHEEL. HAPPENED WHILE PARKED IN DRIVEWAY.

INTERMITTENT FAILING POWER ELECTRICAL ASSIST STEERING BECOMES VERY DIFFICULT SOME TIMES TURNING THE CAR OFF AND BACK ON FIXES THE PROBLEM TEMP

THE POWER STEERING ASSIST SUDDENLY STOPPED WORKING WHILE DRIVING AND SENT A CODE TO THE DIGITAL READOUT ON THE DASH THAT SAID " POWER STEERING ASSIST FAULT" AS WELL AS "SERVICE ADVANCETRAC" THIS HAPPEN I'VE HAD MANUAL STEERING EVER SENSE

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE THEIR DAUGHTER WAS DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE POWER STEERING FAILED TO PERFORM AS DESIGNED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE HOWEVER, THE VEHICLE WAS DIFFICULT TO STEER. A CERTIFIED MECHANIC WAS CONTACTED WHO INFORMED THE CONTACT OF A POSSIBLE RECALL ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE APPROXIMATE FAILURE MILEAGE 150,000.*DT *TR

I WAS BEGINNING TO BACK OUT OF A PARKING SPACE WITH MY TWO YOUNG KIDS IN THE CAR AFTER VISITING THE DOLLAR STORE WHEN MY CAR FROZE UP I LOOKED AT THE DASHBOARD IT SAID POWER STEERING ASSIST FAILED OR SIMILAR TO THOSE WORDS. I PUT MY CAR IN PARK AND I TURNED MY CAR OFF TURNED IT BACK ON AND THE SAME MESSAGE CAME ACROSS THE DASHBOARD. I PULLED FORWARD TO THE SPOT IN FRONT OF ME AND I COULD NOT TURN THE WHEEL. I HAD A FAMILY FRIEND DRIVE IT DOWN THE STREET TO MY HOME. NO LEAKAGE OF FLUID PRESENT.

THIS VEHICLE WAS BEING DRIVEN ON A STREET AND THE STEERING WHEEL FELT FUNNY AS DRIVING. IT STARTED GETTING ALOT OF PLAY IN IT AND JERKS. I DID TAKE THE CAR INTO A ASE CERTIFIED MECHANIC TO LEARN THAT THERE WAS 2 RECALLS ON THIS VEHICLE. STEERING GEAR REPLACEMENT, STEERING CONTROL MODULE. SAFETY RECALL # 15S18 SUPPLIEMENT #1 AND SAFETY AIR BAG REPAIR OR REPACEMENT. I TOOK THE VEHICLE TO FORD, AT FIRST THEY COULDNT FIND A RECALL FOR THE STEERING. AFTER SOME SEARCHING, THEY FOUND IT. THE PROBLEM WAS FIRST DIAGNOSED BY A ASE CERTIFIED MECHANIC. FORD WANTS TO CHARGE ME $180.00 FOR DIAGNOSTIC IF THE STEERING PROBLEM ISNT RELATED TO THE RECALL. EVEN THOUGH IT WAS DIAGNOSED BY ANOTHER MECHANIC AS THE STEERING GEAR,

POWER STEERING WENT OUT WHILE DRIVING FOR THE SECOND TIME IN 18 MONTH.

THE POWER STEERING STOPPED WORKING SUDDENLY. THE ELECTRICAL SYSTEM IS FINE, NO FUSE ISSUES. THERE WAS A RECALL CONCERNING THIS ISSUE WITH ONLY A FEW OF THESE VEHICLES. THIS SHOULD NOT HAPPEN WHILE DRIVING ON THE INTERSTATE.

SUDDEN LOSS OF POWER STEERING, SAYS SERVICE ADVANCETRACK AS WELL AS SERVICE POWER STEERING NOW WHICH HAS BEEN LISTED AS AN ISSUE FOR MANY OF MY MAKE AND MODEL CAR

WHEN I WAS PREPARING TO EXIT MY VEHICLE AT A CONSTRUCTION ROADWAY (I WAS LOST) MY DRIVERS' DOOR HANDLE WOULD NOT OPEN- IT FLOPPED. I COULD NOT EXIT. I CALLED MY FAMILY FOR HELP TO FIND OUT WHAT TO DO. (I AM A SENIOR AND COULD NOT CLIMB OVER THE STICK TO USE THE OTHER DOOR) MY FAMILY SAID TO LOWER THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE AND "BE CAREFULL!" AFTER THAT I WENT HOME AND WHEN I TRIED TO CLOSE THE DOOR- IT WOULD NOT LATCH/NOR CLOSE- ONCE AGAIN I CALLED FOR HELP AND WAS TOLD TO TIE THE DOOR CLOSE THRU THE WINDOWS. WHICH MEANT MY DOOR WAS VUNABLE TO THEFT AND WEATHER. WHEN I SPOKE WITH THE FORD DEALER SERVICE DEPARTMENT, I WAS TOLD THAT THIS IS "A COMMON PROBLEM WITH OLDER MODELS"(MINE IS A 2012!).PER THE DEALER IT REQUIRES A DOOR LOCK PART. WHAT IT TELLS ME IS THE SAFETY FEATURES ON "OLDER MODELS" EXPIRE WITH THE WARRANTIES! BUT THIS IS WHY I PURCHASED A FORD!! HAD I KNOW THE "SAFETY FEATURES" EXPIRE WITH THE WARRANTY, I WOULD HAVE RESEARCHED WHICH VEHICLE HAS THE BEST & LONGEST "SAFETY FEATURES"! I NOW FEEL UNSAFE DRIVING THIS VEHICLE DUE TO MY INABILITIES TO EXIT IN CASE OF AN EMERGENCY DUE TO FAULTY/EXPIRED "SAFETY FEATURES!" IT MAKES ME FEEL I WOULD BE TRAPPED WITHOUT A WAY OUT! IF THIS IS COMMON-WHY ISN'T IT STATED SOMEWHERE FOR SENIORS TO KNOW IN ADVANCE- ESPECIALLY BEFORE PURCHASING A FORD WITH COMMON SAFETY DEFECTS!? HOW MANY SENIORS/OWNERS HAVE TO BECOME INJURED OR DIE BEFORE FORD REPORTS THIS AS A FAILED SAFETY FEATURE??!! AIRBAGS, SEATBELTS, ... - DOOR LOCKS ON DRIVER'S DOOR SHOULD BE ADDED TO THE RECALL LIST BEFORE IT RESULTS IN MANY INJURIES/DEALTHS! IT IS A CHEAP PART TO REPLACE PER FORD DEALER AND COULD BE REASON WHY IT IS NOT A RECALL BUT AT LEAST IT SHOULD A NOTICE SENT TO OWNERS SO THEY CAN AVOID IT HAPPENING TO THEM.LUCKLY MY INCIDENT OCCURRED IN DAYTIME- THIS COULD HAVE BEEN WORSE AT NIGHT!?

I HAVE A 2012 FORD FUSION I WAS DRIVING DOWN THE HIGHWAY AN MY SERVICE POWERING STEERING LIGHT COMES ON THEN WITHIN SECONDS I LOST POWER STEERING THANKFULLY I WASN'T GOING AROUND A CURVE THAT COULD HAVE ENDED BAD

ALL THSYMPTOMS THAT OCCUR AS DESCRIBED IN YOUR CAMPAIGN INVOLVING FORD RECALL NO. 19S54 AND SPECIFICALLY EA18-002. THE BRAKE PEDAL HAS EXCESSIVE TRAVEL BEFORE ENGAGING THE BRAKES. THIS SIGNIFICANTLY INCREASES BRAKING TIME. I HAVE HAD SEVERAL NEAR MISSES, ALMOST RESULTING IN ACCIDENTS.

POWER STEERING FAULT LIGHT CAME ON IN THE VEHICLE. I NOTICED THAT THERE ARE RECALLS FOR THIS WITH FORD FUSION MODELS STARTING IN 2013.

MY CAR IS HAVING TROUBLE WITH THE POWER STREETING WHEEL. AS I WAS DRIVING MY CAR THE WHEEL TIGHTEN UP AND IT WAS HARD FOR ME TO TURN. POWER STREERING AT FAULT IS WHAT FLASHES ON THE DASHBORED. I USE MY CAR TO GO TO SCHOOL AND WORK AND RIGHT NOW IT'S HARD FOR ME TO DO SO. I WENT TO THE CAR DEALER SHIP AND THEY WANT TWO GRAND TO FIX IT! THEY SAY I NEED RACK AND PINION.

DRIVING HOME FROM WORK TONIGHT AND A MILE DOWN THE ROAD AN ALARM WENT OFF, TRACTION CONTROL LIGHT CAME ON AND NOTIFICATION SHOWED UP THAT SAID SERVICE POWER STEERING NOW ADVANCETRAC. I MADE IT DOWN THE ROAD TO A FRIENDS HOUSE FINE AND WHEN I TURNED THE ENGINE OFF AND ON AGAIN, I WAS SUDDENLY UNABLE TO MOVE MY STEERING WHEEL. I LUCKILY WAS ABLE TO GET TO A SAFE PLACE WHEN THIS HAPPENED BUT I AM SEEING OTHERS THAT HAVE HAD VERY BAD STORIES. THIS IS A REOCCURRING ISSUE THAT NEEDS TO BE ADDRESSED! I STILL HAVE TO CALL FORD AND SEE IF MY VEHICLE IS COVERED UNDER THE RECALL AND I AM WORRIED BECAUSE I AM SEEING TOO MANY STORIES OF PEOPLE WITH THE SAME STORY AS MINE NOT BEING COVERED! NOT GOOD! HOPE THIS IS ADDRESSED SOON!!!!

NUMEROUS TIMES I HAVE BEEN DRIVING AND THE POWER STEERING FAULT WARNING WOULD FLASH ACROSS THE DISPLAY. WHEN I TRIED TO RESTART THE CAR, THE DISPLAY CHANGES WARNINGS AND SAYS "POWER STEERING FAULT" OR "SEVERICE POWER STEERING NOW". HAD A LOCAL MECHANIC CLEAR OUT THE CODE AND STEERING WOULD GO BACK TO NORMAL...EVERYTHING HAS BEEN FINE SINCE BUT NOW THE STEERING WHEEL MAKES A WHINING/WEIRD SOUND WHEN TURNING THE WHEEL UNDER 10MPH AND ITS VERY STIFF WHEN TRYING TO TURN BUT ONCE I GET OVER 10MPH IT LOOSENS UP AND IS NORMAL...MY CAR ISN'T CURRENTLY UNDER ANY RECALL BUT I FEEL LIKE THE POWER STEERING SHOULD BE UNDER RECALL IF ITS A CONTINUOUS ISSUE

I GOT THIS 2012 FORD FUSION SE FOR DAUGHTER AND YESTERDAY, SHE CALLED ME TO TELL ME THAT THE "POWER STEERING ASSIST FAULT" SHOWED UP ON HER DASH. AS SHE WAS ABOUT TO TRY TO BACK OUT OF THE DRIVEWAY, SHE COULD NOT TURN THE STEERING WHEEL. SHE HAD TO MISS SCHOOL AND WORK, DUE TO THE ISSUE, BECAUSE I DID NOT WANT HER TO TAKE ANY CHANCES. WHEN I GOT HOME AFTER WORK, TO MOVE IT INTO THE GARAGE, TO CHECK IT OUT, THE DASH CODE WENT AWAY AND IT APPEARED TO BE FINE. AFTER DOING RESEARCH AND CALLING THE FORD DEALERSHIP, THEY FOUND A RECALL FROM 2015 THAT DESCRIBES THIS SAME ISSUE IN 2011-2012 FORD FUSIONS BUT FOR SOME REASON MY VIN WAS NOT INCLUDED, IT SEEMS THAT IT'S THE SAME PART AND ISSUE, THAT COULD/SHOULD INCLUDE MORE VEHICLES. FROM WHAT I'VE BEEN READING AND SEEING, THIS SEEMS TO BE HAPPENING MORE FREQUENTLY, BUT ACTUALLY SEEING THAT PEOPLE HAVE BEEN GETTING INTO COLLISIONS, WITH THE INTERMITTENT COMPUTER GLITCHING OF THE STEERING ISSUE. IT'S JUST A GOOD THING THAT MY DAUGHTER WAS JUST ATTEMPTING TO BACK OUT WHEN THIS HAPPENED. I SEE THAT OTHERS HAVE NOT BEEN SO LUCKY. I PRAY THAT FORD RECALLS THIS AND DOES THE RIGHT THING PRIOR TO ANY SERIOUS INJURIES AND/OR DEATHS, TO AVOID HEAVY LAW SUITS AND TRAJEDY. THIS WAS A ISSUE WITH THESE CARS AND APPEARS TO BE GROWING BY THE NUMBERS AND NOTHING IS BEING DONE AT THIS POINT. DIDN'T DO ANYTHING ABOUT IT. I HOPE YOU WILL DO YOUR DO DILIGENCE ON THESE ISSUES AND FIX EVERY ONE OF THEM BEFORE SOMEONE DOES GET HURT. MY DAUGHTER IS DRINVING THE CAR, BECAUSE THERE ARE NOT OTHER ALTERNATIVES RIGHT NOW, BUT I PRAY THAT SHE DOES NOT GET HURT WHILE DRIVING THIS CAR. THANKS FOR YOUR TIME AND CONSIDERATION.

VEHICLE MAKES RANDOM SQUEAL NOISE WHEN MOVING AND TURNING 5-20 MPH AND SOMETIMES FEELS LIKE THE STEER TIRES ARE NOT TURNING WHEN THE STEERING WHEEL IS TURNED. THERE ARE NO FAIL LIGHTS ILLUMINATING ON THE DASH. SOMETIMES BRAKES ARE BEING APPLIED, SOMETIMES THEY ARE NOT. ACCORDING TO FORD, THIS VEHICLE IS NOT COVERED BY THE RECALL THAT OTHER OWNERS OF FUSIONS ENCOUNTERED EVEN THOUGH THE DESCRIPTION OF THEIR ISSUE MATCHES MINE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING FAILED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT WAS UNABLE TO REGAIN POWER STEERING MAKING IT DIFFICULT TO MANEUVER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPAIRED, THE RACK AND PINION NEEDED TO BE REPLACED, AND COMPUTERIZED ALIGNMENT PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000. *LN*JB

I WAS INVOLVED IN A SIDE COLLISION BUT MY AIRBAGS DID NOT DEPLOY.

OCCASIONALLY MY ELECTRONIC POWER STEERING ASSIST WOULD FAIL AND A WARNING LIGHT WOULD COME ON AND I WOULD HAVE NO POWER STEERING. AFTER TURNING THE CAR OFF AND RESTARTING IT, THE ISSUE WOULD NOT COME UP. BUT NOW MY POWER STEERING HAS FAILED AND WILL NOT COME BACK. FORD HAS NOT ISSUED A RECALL FOR THIS SAFETY ISSUE.

I WAS DRIVING MY 2012 FORD FUSION SEL DOWN A STREET ON OCTOBER 4TH 2020 NEAR WHERE I LIVE AND THIS ALARM STARTED GOING OFF AND IT ALERTED ME THE POWER STEERING ASSIST FAULT AND I LOST MY STEERING AND HIT A CURB. LUCKILY I DIDN'T DO ANYMORE DAMAGE OR HIT SOMEONE. I DRUG IT HOME AND HAD A WRECKER PICK IT UP TO TAKE IT TO THE NEAREST FORD DEALERSHIP. THEY DIAGNOSED IT AS A FAULTY STEERING BOX OR RACK AND PINION, IT ALL NEEDS TO BE REPLACED TO THE TUNE OF 1868.00. THE FORD DEALERSHIP FOUND A RECALL FROM 2015 THAT DESCRIBES THIS SAME ISSUE IN 2011-2012 FORD FUSIONS BUT FOR SOME REASON MY VIN WAS NOT INCLUDED, MAYBE BY MISTAKE SEEMS HOW IT'S THE SAME PART THAT FORD KNEW WAS CAUSING PROBLEMS. IT'S JUST A GOOD THING THAT I DIDN'T HIT SOMEONE AND KILL THEM WITH FORD KNOWING THIS WAS A ISSUE WITH THESE CARS AND DIDN'T DO ANYTHING ABOUT IT. I HOPE YOU WILL DO YOUR DO DILIGENCE ON THESE ISSUES AND FIX EVERY ONE OF THEM BEFORE SOMEONE DOES GET HURT. TRYING TO FORK OVER 1800 IN A TIME LIKE THIS IS VERY TOUGH AND I HOPE YOU CAN MAKE IT RIGHT WITH ALL INVOLVED. THANKS FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

POWER STEERING ASSIST FAULT. NO POWER STEERING WHILE DRIVING. WE WERE LEAVING THE DOCTORS OFFICE AND WHEN WE STARTED THE CAR THE POWER STEERING WARNING CAME ON AND THE STEERING WHEEL WAS VERY HARD TO TURN.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH WHEN ATTEMPTING TO MAKE A LEFT TURN, THE POWER STEERING SUDDENLY FAILED. THE CONTACT CRASHED INTO A POLE ON A CORNER NEARBY. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TOWED. THE CONTACT CONTACTED THE DEALER (MTN. VIEW FORD 301 E 20TH ST, CHATTANOOGA, TN 37408; (423) 756-1331) WHO INFORMED THAT THERE WAS NO RECALL OPEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

TOOK THE CAR IN FOR AIRBAG RECALL. NOW AIRBAG LIGHT IS ON ALL THE TIME, THIS WAS NOT ON WHEN RECALL REPAIR WAS DONE. NOW DEALERSHIP WANTS TO PERFORM A DIAGNSTIC ON CAR AT MY COST.

MY POWER STEERING AND ADVANCE TRAC. WENT OUT ALL OF A SUDDEN. CALLED FORD AND FOUND OUT THAT FORD FUSIONS HAD A RECALL BACK IN 2015 ON THE POWER STEERING, BUT THEY TOLD ME THAT MY FORD FUSION'S VIN NUMBER DIDN'T MATCH THE ONES THAT HAD A RECALL. I THINK THIS IS VERY STUPID. I'M DRIVING A FORD FUSION AND THE ODDS OF MY POWER STEERING GOING OUT IS VERY HIGH, NO MATTER IF MY VIN NUMBER IS THE CORRECT ONE OR NOT?!?!?

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT TWO YEARS AGO, WHILE DRIVING, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE AN UNKNOWN FORD DEALER IN MILWAUKEE, WI, WHERE THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE FAILURE RECURRED TWO YEARS LATER, WHILE HIS WIFE WAS DRIVING, AND CAUSED THE VEHICLE TO HIT A GUARD RAIL AND CRASHED INTO A DITCH. THERE WAS NO WARNING. THE AIR BAG DID NOT DEPLOY. THERE WAS NO POLICE REPORT AND NO REPORT OF ANY INJURY. THE VEHICLE WAS DAMAGED BUT WAS NOT TOWED. THE CONTACT MET HIS WIFE AT THE SCENE AND DROVE THE VEHICLE TO THE GORDIE BOUCHER FORD OF MENOMONEE FALLS DEALER, LOCATED AT: N88W14300 MAIN ST, MENOMONEE FALLS, WI 53051 WHERE THE TECHNICIAN STATED THAT THE RECALL, NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), DID NOT APPLY TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND THE WARRANTY EXPIRED, THE VEHICLE WAS OVER 150,000. THE VEHICLE WAS NOT REPAIRED. THE INITIAL FAILURE MILEAGE WAS APPROXIMATELY 130.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE ANTI TRACTION STABILIZING SYSTEM WARNING LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER SUNNYSIDE MOTOR CO., INC. (944 MAIN ST, HOLDEN, MA 01520; (508) 829-4333) WHO STATED THAT THE SENSOR ASSEMBLY WAS REPLACED. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

2012 FUSION SEL, 3.0L V6, 112,000 MILES: ON 9-3-2020 I WAS PULLING OUT OF THE LOCAL SHOPPING CENTER. AS I WAS PROCEEDING IT APPEARED THAT THE ENGINE HAD STALLED. IN ACTUALITY THE ENGINE DID NOT STALL AND THERE WAS A FAULT MESSAGE DISPLAYED "POWER STEERING ASSIST FAULT". I PROCEEDED HOME WITH GREAT DIFFICULTY STEERING THE CAR. ON THE WAY HOME I STOPPED AT THE LOCAL AUTOZONE CAR CARE CENTER TO REVIEW THE OWNER'S MANUAL FOR A POSSIBLE EXPLANATION AND REMEDY. THE MANUAL STATED THAT THERE WAS NO SERVICE FOR THE POWER STEERING SYSTEM ON THIS MODEL FUSION (FULLY ELECTRIC). I PROCEEDED OUT OF THE PARKING LOT AND AS SOON AS I WENT FORWARD A SECOND ALARM DISPLAYED "SERVICE ADVANCETRAC". NOW THE DISPLAY TOGGLED BETWEEN THESE TWO ALARMS. THE DAY PRIOR TO MY SERVICE APPOINTMENT I NOTICED THAT WHEN I STARTED THE CAR ONLY THE "SERVICE ADVANCETRAC" ALARM DISPLAYED, BUT THE VEHICLE STILL HAD NO POWER STEERING. THE FOLLOWING MORNING I TOOK THE VEHICLE TO THE FORD DEALERSHIP FOR DIAGNOSTICS. LATER THAT DAY I WAS CONTACTED BY THE SERVICE ADVISOR WHO INFORMED ME THAT THE POWER STEERING RACK AND PINION ASSEMBLY NEEDED TO BE REPLACED. THE COST WAS GOING TO BE IN EXCESS OF $2000. BY NOW I HAD DONE SOME RESEARCH INTO THIS AND FOUND THAT THERE WAS A RECALL FOR THIS VERY PROBLEM (NHTSA ID# 15V340000, FORD ID# 15S18). I RELAYED THIS INFORMATION TO THE FORD SERVICE ADVISOR AND HE INFORMED ME THAT "YES THERE WAS A RECALL BUT MY VIN# WAS NOT INCLUDED". I AM AT A LOSS AS TO HOW THIS VEHICLE COULD NOT BE INCLUDED. THE VEHICLE IS VERY WELL MAINTAINED AND HAS ONLY 112,000 MILES OF MOSTLY HIGHWAY DRIVING. I CAN SAY WITH A GREAT DEAL OF CERTAINTY THAT HAD THIS OCCURRED ON THE HIGHWAY, ESPECIALLY AT AN EXIT OR ENTRANCE RAMP, THERE WOULD HAVE BEEN A DIFFERENT OUTCOME TO THIS. AT THIS TIME, EVEN AFTER THE REPAIR, I AM GOING TO BE UNSURE AND WORRIED ABOUT THE VEHICLE LOOSING STEERING CONTROL.

CAR SENSOR CAME ON SHOWING EPAS POWER STEERING NEEDED SERVICED AND WITHIN 10 MINUTES THE ELECTRICAL POWER STEERING HAD WENT OUT COMPLETELY. THE CAR WAS STATIONARY AT THE TIME. IT IS NOW UNSAFE TO DRIVE DUE TO THE CAR NOT BEING ABLE TO STEER AND REACT QUICKLY WHEN BEING DRIVEN.

THE REAR BRAKE CALIBERS HAVE SEIZED UP TWICE NOW. 1ST TIME WAS JUNE 2017, SERVICED BY FIRESTONE, AND JUST RECENTLY SEPT 12TH 2020. BOTH TIMES REQUIRED A FULL BRAKE REPAIR. FIRST HAPPENED AT 72,000 MILES AND NOW AT 142,000 MILES. BOTH CAUSE A LOSS OF BRAKING IN THE VEHICLE. IN JUNE OF 2017 THE VEHICLE WAS MOVING BETWEEN 30 TO 45 MPH WHEN IT SEIZED UP. WE DROVE IT TO NEAREST SHOP IN ILLINOIS SO WE CAN START OUR DRIVE BACK TO GEORGIA. SECOND TIME WAS NOT AS BAD AS I RECOGNIZED THE SYMPTOMS AND GOT IT IN FOR REPAIRS BEFORE FULL SEIZURE OF THE BRAKES. ONLINE REVIEW SHOWS MANY PROBLEMS WITH THE BRAKES ON THIS CAR MODEL.

TL* THE CONTACTS DAUGHTER OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE HIS DAUGHTER WAS STARTING THE VEHICLE, THE ELECTRONIC POWER STEERING WARNING LIGHT ILLUMINATED. THE DRIVER TURNED OFF AND RESTARTED THE VEHICLE AND THE WARNING LIGHT WAS NO LONGER ILLUMINATED. THE VEHICLE WAS TAKEN TO JOE MYERS FORD LOCATED AT 16634 NORTHWEST FWY, HOUSTON, TX 77040, (713) 766-3600, AND WAS DIAGNOSED THEY RETRIEVED CODE:U3000:49 IN PSCM WITH NEEDING STEERING GEAR TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.*LN*JB

POWER STEERING WOULD FAIL EVERY SO OFTEN WHEN I FIRST CRANKED THE VEHICLE. NEVER HAPPENED WHILE DRIVING. I COULD TURN THE CAR OFF, WAIT A MIN, CRANK IT AGAIN AND IT WOULD BE FINE. ON 9/9/2020 I CRANKED THE CAR WHILE PARKED AND POWER STEERING ASSIST FAULT CAME ON, LOSS OF POWER STEERING OCCURED AND WILL NOT GO AWAY THIS TIME. I AM AFRAID TO DRIVE THE CAR WITHOUT POWER STEERING. THE CAR IS IN MY DRIVEWAY. I UNDERSTAND THIS IS A COMMON PROBLEM WITH FORD FUSIONS. I FEEL FORD SHOULD FIX THIS DEFECT/FLAW FREE OF CHARGE. IT IS A SAFETY ISSUE.

I WAS GOING DOWN THE ROAD AND ALL OF A SUDDEN SERVICE POWER STEERING APPEARED.THE STEERING BECAME HARD TO HANDLE. THIS IS THE SECOND TIME THIS HAS HAPPENED. NOW IT FEELS LIKE THE STEERING IS LOCKED UP.

WHILE DRIVING DOWN THE HIGHWAY, THE POWER STEERING SYSTEM REVERTS TO MANUAL STEERING MODE.. IN MANUAL STEERING MODE THERE IS STILL A MECHANICAL LINKAGE BETWEEN THE STEERING WHEEL AND THE ROAD WHEELS, ALLOWING STEERING CONTROL TO BE MAINTAINED WITH GREAT DIFFIVULTY. A MESSAGE DISPLAYS IN THE INSTRUMENT CLUSTER MESSAGE CENTER AND A CHIME WILL SOUND TO INFORM THE DRIVER. LOSS OF POWER STEERING ASSIST REQUIRES GREATER STEERING EFFORT, WHICH MAY INCREASE THE RISK OF ACCIDENT. THIS HAS HAPPENED AT LEAST 10 TIMES OVER THE PAST TWO YEARS. FORD CLAIMS THERE IS NO CODE IN THE COMPUTER, SO THIS IS NOT COVERED UNDER THE RECALL. IT IS HAPPENING REPEATEDLY, IN SPITE OF THE LACK OF CODE IN THE COMPUTER. CLEARLY EITHER THE COMPUTER IS FAULTY OR THE DEVICE WHICH IS SUPPOSED TO SEND THE CODE TO THE COMPUTER IS FAULTY.

POWER STEERING LIGHT CAME ON. STEERING WHEEL WOULDN'T TURN EASILY.

I HAVE HAD THE CAR FOR YEARS AND THE POWER ASSIST FAULT LIGHT HAS CAME ON NUMEROUS TIMES MOSTLY WHEN I FIRST START THE CAR BUT IT HAS HAPPENED WHILE DRIVING AS WELL MAKING IT EXTREMELY DANGEROUS WHEN YOU LOSE STEERING. USUALLY I CAN POWER OFF AND RESTART AND IT GOES AWAY. THIS MORNING I HAVE RESTARTED MULTIPLE TIMES AND THE POWER STEERING ASSIST FAULT WILL NOT GO AWAY. I HAVE LOOKED UP RECALLS FOR MY VEHICLE AND RECALL 15S18 EXPLAINS MY EXACT ISSUE. HOWEVER THE CUT OFF DATE FOR VEHICLES FOR THIS RECALL IS 2/28/12 AND MY VEHICLE WAS MADE 3/12/12. LESS THAN 2 WEEKS BETWEEN THE INFECTED VS MY CAR. FORD SHOULD HAVE TO PAY FOR THIS AS I BELIEVE ITS TOO CLOSE OF A DATE TO REALLY KNOW IF MY CAR WAS MADE WITH THE SAME PARTS THAT WERE DEFECTIVE 10DAYS BEFORE MINE

VEHICLE IS SHOWING POWER STEERING ASSIST FAULT. THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST WEEK. THIS HAPPENS WHILE TURNING AND WHILE DRIVING UNDER NORMAL CIRCUMSTANCES. THIS APPEARS TO BE THE SAME RECALL ON OTHER 2012 FORD FUSION MODELS.

THROTTLE BODY STAYS OPEND CAUSING WRENCH TO POP UP ON DASH AND CAR TO NO LONGER ACCELERATE WHILE IN TRAFFIC. THIS IS VERY DANGEROUS.. ALSO THE THROTTLE BODY ACTUATOR IS FAULTY. I'VE HAD MULTIPLE PEOPLE SAY THEY HAVE THIS EXACT ISSUE WITH THE FUSION .. NOT TO MENTION THE TENSION PULLEY MAKES THE CAR WHILE IN MANY FORD FUSION CARS...

I LEFT WORK AND EVERYTHING WAS WORKING FINE, NO TROUBLE STEERING OR ANYTHING. I STOPPED TO GET GAS AND TURNED OFF THE CAR WHEN I WAS DONE AND STARTED THE CAR BACK UP LIGHTS TURNED ON THE DASH AND MY STEERING WHEEL WOULDN'T MOVE. IT WAS SAYING SERVICE ELECTRIC POWER STEERING NOW. I DIDN'T HAVE ANY PROBLEMS BEFORE AND NOW IT JUST QUIT WORKING OUT OF NOWHERE. SO I WAS PARKED WHEN IT QUIT WORKING.

MY VEHICLE HAS BEEN STALLING WHILE I AM EITHER DRIVING ON A HIGHWAY, TURNING OR STOPPED AT A LIGHT. THIS IS EXTREMELY DANGEROUS WHILE DRIVING ON THE HIGHWAYS IN NJ.

MY DRIVER'S SIDE ELECTRIC DOOR LOCK AND INSIDE HANDLE WILL NOT OPEN DOOR. MUST PUT WINDOW DOWN AND REACH OUT SIDE TO OPEN DOOR. VERY APPREHENSIVE BECAUSE SOMETIMES I HAVE TO REPEAT THE UNLOCKING PROCESS BEFORE I CAN LET MYSELF OUT OF THE CAR. AT THE TIME OF THE INCIDENT, I HAD BEEN DRIVING AND THEN PARKED AT A BUSINESS PLACE. WHEN I ATTEMPTED TO UNLOCK THE DOOR AND TO OUT, I HEARD A CLICK BUT THE HANDLE WOULD NOT RELEASE.

THIS MAKE THE SECOND TIME HAVING THIS PROBLEM WITH THIS CAR. WE HAD MADE IT HOME AND THE TIRE HAD WENT FLAT. WE TOOK THE TIRE OFF GOT IT REPAIRED AND PUT THE TIRE BACK ON. ONCE WE GOT IT THE CAR TO DRIVE IT THE POWER STEERING WAS STIFF. SO CHECK UNDER THE HOOD , WE RESEARCH TO FIND OUT WHAT IS WRONG. WE CALLED FORD AND THEY TOLD US THAT IT WAS A RECALL ON IT, BUT WHEN WE GAVE THE VIN# IT WASN'T INCLUDED IN THE RECALL. WHY NOT IT WAS PRODUCED DOING THE TIMES, ITS A 2012 FORD FUSION. WE DONT HAVE THE MONEY TO GET THIS FIXED ESPECIALLY WITH THE PANDEMIC GOING ON. WE JUST RTYING TO KEEP OUR JOBS. THIS NEEDS TO BE FIXED.

AIRBAG LIGHT CAME ON AFTER COMPLYING WITH THE FORD AIRBAG RECALL. TOOK TO THE DEALER AND WAS NOTIFIED THAT THE PASSENGER IN-SEAT AIRBAG SENSOR WAS INTERMITTENT AND WAS NOT INCLUDED IN RECALL. PRICE TO FIX IS $900.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CROWE FORD SALES CO LOCATED AT 1041 S STATE ST, GENESEO, IL 61254, WHERE IT WAS STATED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000.

THE LUG NUTS HAVE SWELLED WHERE THEY CANNOT BE REMOVED WITH A 19MM SOCKET (AS DESIGNED) NOR THE ACTUAL JACK WRENCH THAT CAME WITH THE VEHICLE. FROM WHAT I HAVE READ, THIS IS A CHRONIC PROBLEM.

MY POWER STEERING HAS GONE OUT AND UPON FURTHER INVESTIGATION ON THE INTERNET IT SEEMS THIS IS AN EXTREMELY POPULAR ISSUE. I JUST DON'T UNDERSTAND HOW MY VEHICLE ISN'T COVERED BY THE RECALL. I CANT SEEM TO FIND ANYTHING OTHER THAN RECALL NEWS AND ARTICLES ON MY SPECIFIC VEHICLE NOT EVEN ANY VIDEOS OR GUIDES ON HOW TO REPAIR AT HOME TO AVOID SPENDING A LUDACRIS AMOUNT OF MONEY ON REPAIRS.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HER DESTINATION. THE CONTACT STATED THAT AFTER THE VEHICLE WAS RESTARTED, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO ACTON FORD INC LOCATED AT 76 POWDER MILL RD, ACTON, MA 01720, (978) 897-7000, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

THE STEERING GEAR FAILED FOR THE SECOND TIME AT 113000 MILES. COST FOR REPLACEMENT AND FOUR BALL JOINTS WAS $2000.00. SOME BALL JOINTS REPLACED AT APPROX 70000 MILES AND STEERING GEAR REPLACED UNDER RECALL AT APPROX 93000 MILES. IT ONLY LASTED 20000 MILES. ONLINE IT LOOKS LIKE FORD HAS HAD THIS PROBLEM FOR A NUMBER OF YEARS. THE LAST TIME IIT FAILED IT WAS IN MOTION. WHEN IS THE NHTSA GOING TO FORCE THE REPAIR OF THIS ITEM?

STEERING GAVE OUT WHILE DRIVING. FOUND THAT THERE WAS A RECALL REPAIR IN 2015 WITH PREVIOUSOWNER.. IT WAS SUPPOSED TO BE CORRECTED AND NOW IT'S OUT AGAIN? FORD REFUSES TO ACKNOWLEDGE THIS ISSUE

POWER STEERING OUT WITH MESSAGE LIGHTS. HAVE SEEN PREVIOUS RECALLS FOR MY MAKE AND YEAR. WHY IS THERE NOT ONE LISTED

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE SHIFTING GEARS TO REVERSE AT 5 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE STEERING CEASED. THE VEHICLE WAS NOT DRIVABLE. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 96,000.

IF MY CAR SITS AT IDLE FOR TOO LONG LIKE STUCK IN TRAFFIC OR WAITING AT A DRIVE THRU THE MAINTENANCE LIGHT COMES ON AND IT WILL NOT SHIFT. THE RPMS REV UP BUT IT ACTS LIKE IT IS STUCK . IT WON'T MOVE OVER A FEW MPH. THEN IF YOU SHIFT IT INTO NEUTRAL IT MAKES A LOUD NOISE AND THE WHOLE CAR JERKS LIKE THE TRANSMISSION IS ABOUT TO FALL OUT. I SHUT THE CAR OFF AND STARTED IT AGAIN AND IT WILL NOT SHIFT RIGHT. YOU CAN FLOOR THE GAS AND IT BARELY MOVES THEN IT WILL COME OUT OF IT AND DRIVE FINE UNTIL YOU HAVE TO SIT IDLE AGAIN. IT IS VERY DANGEROUS AND I HAVE TRIED EVERYTHING TO FIX IT AT MULTIPLE MECHANICS SHOPS AND NOTHING WORKS. HAVE CHANGED MULTIPLE SENSORS AND IT ALWAYS SEEMS TO HAPPEN AGAIN.07

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. HIS SON PULLED OVER AND CHECKED THE POWER STEERING FLUID LEVEL. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE PERSISTED. KOERNER FORD OF SYRACUSE (805 W GENESEE ST, SYRACUSE, NY 13204, (315)474-4275) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE POWER STEERING SYSTEM NEEDED TO BE REPLACED AT AN ESTIMATED COST OF $2,000. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 92,000.

MY 2012 FORD FUSION'S POWER STEERING SYSTEM RECENTLY STOPPED WORKING WHILE DRIVING TO A FRIENDS HOUSE. FORTUNATELY, I WAS ABLE TO PARK THE CAR AND NO ONE WAS HURT. IN CHECKING FOR RECALLS, THERE ARE A NUMBER OF 2012'S WITH THIS RECALL BUT NOT MY VIN NUMBER. I AM REALLY SURPRISED AND VERY FRUSTRATED THAT MANY CARS ARE RECALLED, BUT NOT MINE. PLEASE ADVISE!!

LOSE OF POWER STEERING AND MY DASHBOARD KEEPS FLASHING TO CHECK IT! MY DASHBOARD ALSO KEEPS SAYING THAT MY ADVANCE TRAC ISNT RIGHT OR UNSTABLE! PLUS MY AIR CONDITIONING UNIT BLOWS HOT AIR ON HOT DAYS! MY AIR BAG WAS SUPPOSED TO BEEN FIXED ON 02/11/2020 BY A FORD DEALERSHIP AND IT IS BACK TO IT'S OLD SELF

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL DRIFTED INDEPENDENTLY TO THE RIGHT WITHOUT WARNING. THE CONTACT CALLED BLAISE ALEXANDER FORD INC (2265 OLD TURNPIKE RD, LEWISBURG, PA 17837, (570) 524-7267) WHERE HE WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS ALSO NOTIFIED OF FAILURE AND CONFIRMED THE INFORMATION PROVIDED BY THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 156,000.

THE DRIVERS SIDE SEAT BELT ALL OF A SUDDEN STOP WORKING WHEN I GOT OUT OF THE CAR ONE DAY. WHEN I RETURNED TO THE CAR AFTER AN HOUR, THE BELT WOULDN'T LATCH. NOTHING WAS DROPPED IN THE LATCH, THE CAR WAS STATIONARY, NEVER BEEN IN AN ACCIDENT WITH A PERSON IN THE VEHICLE. ALL OTHER PARTS AND ALL OTHER SEAT BELTS WORK.

THE A/C AIR BLOWER SOMETIMES COME ON THEN OFF, IT ALWAYS COMES ON WHEN I HAVE THE FOG LIGHTS ON. I HEARD OTHERS WITH 2012 FORD FUSION HAVE THIS ISSUE AS WELL.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO START. THE VEHICLE WAS TOWED TO FRANKLIN FORD (175 E CENTRAL ST, FRANKLIN, MA 02038 508-570-4022) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WIRING UNDER THE DASHBOARD HAD A CORRODED SOLDER POINT. THE CONTACT STATED THAT THERE WAS A SHORT CIRCUIT IN THE WIRING HARNESS. THE CONTACT STATED THAT SEVERAL REPAIRS WERE PERFORMED AT A COST OF $3,000 HOWEVER, FAILED TO FIX THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.

ELECTRIC POWER ASSIST STEERING FAILED WHILE DRIVING DOWN STREET

BRAKE PEDAL DROPS ALMOST TO FLOOR AT TIMES GREATLY INCREASING STOPPING DISTANCE WHEN APPROACHING A STOP OR WHEN I SLOW DOWN. THIS NECESSITATES THE NEED TO PUMP THE BRAKE PEDAL AND IN EXTREME CIRCUMSTANCES NEEDING TO SWERVE TO AVOID A COLLISION . THIS PROBLEM OCCURS WITH NO WARNING AT ALL. THIS SEEMS TO BE A KNOWN ISSUE WITH THE FUSION.

CAR WAS IDLING IN LINE AT A DRIVE THRU FOR ABOUT 5 MINUTES. DRIVER RELEASED FLOOR BRAKE TO MOVE UP IN LINE. AFTER PULLING UP A FEW FEET, AND THEN TRYING TO SLOW THE CAR, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOOR AND BRAKING DISTANCE WAS EXTENDED. DRIVER WAS AFRAID THE CAR WOULDN'T STOP. CAR HAS A NEW ELECTRONIC THROTTLE BODY AND HYDRAULIC ABS PUMP, BUT PROBLEM PERSISTS. DRIVER IS CONSIDERING GETTING A NEW CAR. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT 70 MPH, THE POWER STEERING CEASED WITHOUT WARNING. THE CONTACT'S DAUGHTER TOOK THE VEHICLE TO SAFFORD FORD LINCOLN OF SALISBURY (1902 N SALISBURY BLVD, SALISBURY, MD 21801) AND THE VEHICLE WAS DIAGNOSED WITH POWER STEERING FAILURE. THE FAILURE WAS LINKED TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.

WHILE IN MOTION THE ADVANCE TRAC SERVICE NEEDED APPEARED AND THEN THE POWER STEERING CAME UP AS I WAS BACKING OUT OF A PARKING LOT. CAR STEERING WHEEL WOULD NOT TURN AT ALL CAR IS NOW PARKED. *TR

THE POWER STEERING HAS GONE OUT. IT SAYS SERVICE ADVANCE TRAC SOON. I HAVE SEEN WHERE SEVERAL RECALLS HAVE BEEN DONE ON 2012 FORD FUSIONS. JUST WONDERING WHY ON CERTAIN VINS IF THIS IS A PROBLEM. I WAS STOPPED AT A LIGHT WHEN THE POWER STEERING WENT OUT. *TR

THE STEERING WHEEL HAS LOCKED UP AND THE DASHBOARD IS READING SERVICE ADVANCETRAC SOON/POWER STEERING FAULT. UNABLE TO DRIVE VEHICLE. WARNING MESSAGE APPEARED WHILE CAR WAS IN MOTION ON A CITY STREET. CAR LOCKED UP AT A RED LIGHT. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT DOOR FAILED TO OPEN FROM INSIDE OF THE VEHICLE. THE CONTACT CALLED MIKE BASS FORD INC (5050 DETROIT RD, SHEFFIELD, OH 44035, (440) 934-3673), AND THE DEALER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE CONTACT STATED THAT THE FAILURE OCCURRED BEFORE AND WAS TAKEN TO THE SAME DEALER, WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

THROTTLE CONTROL/TRANSMISSION WRENCH SYMBOL LLUMINATES WHEN THE POWERTRAIN OR A AWD FAULT HAS BEEN DETECTED. IF THE INDICATOR STAYS ON OR CONTINUES TO COME ON, WHICH IT DOES. THEN CAR WILL CONTINUE TO RUN BUT JERKS AND LUNGES. PRESSING ON THE ACCELERATOR DOES ABSOLUTELY NO GOOD. I DO NOT FEEL SAFE DRIVING SAID CAR. THANK THE DEAR LORD I WAS NOT PULLING OUT ON U.S. 98 IN NAVARRE FL. I WAS STILL IN MY NEIGHBORHOOD AND WAS ABLE TO CHUG MY WAY BACK HOME. TOMORROW, 06/22/2020 WILL BE HAVING CAR TOWED TO A PROFESSIONAL AND LICENSED MECHANIC. VEHICLE HAS SUFFICIENT FUEL, THAT IS NOT THE PROBLEM. AFTER MECHANIC HAS EVALUATED SITUATION I WILL HAVE DOCUMENTATION TO SUBMIT.

THE ELECTRIC RACK AND PINION HAS FAILED FOR THE SECOND TIME I CONTACTED FORD THE 1ST OCCURRENCE.. WHILE DRIVING LUCKILY OTHER VEHICLES WAS NOT NEAR !!! OTHER 2012 MODELS HAVE HAD THE PROBLEM FIXED BY FORD BUT FOR SOME REASON THIS SPECIFIC VIN ISN'T COVERED THIS IS A VERY UNSAFE SITUATION BECAUSE AS I HAVE READ WITH THE OTHER FUSION THEY RECALLED SOME WHERE INVOLVED IN ACCIDENTS DUE TO LOSS OF ELECTRIC ASSIST STEERING. *TR

2012 FORD FUSION SEL ELECTRONIC POWER STEERING ASSIST LIGHT COMES ON , LOSS OF POWER STEERING, HAS HAPPENED SEVERAL TIMES IN RECENT WEEKS ,HAS ALMOST CAUSED ME TO HIT A PEDESTRIAN, I SEE THIS YEAR MAKE AND MODEL ARE AFFECTED AND ALSO FROM THE PLANT THE CAR WAS MANUFACTURED BY ON THE RECALL LIST BUT MY CAR AND DEALERSHIP SAYS IT'S NOT COVERED. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 35 MPH, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000.

MY PASSENGER FRONT SIDE DOOR LOCK WILL NOT (UNLOCK OR LOCK) WHILE THE CAR IS IN MOTION OR STATIONARY. IT IS STUCK IN THE LOCKED POSITION WHEN I USE MY KEY PAD AND TRYING TO USE THE UNLOCK BUTTON IN MY CAR. I'M ALSO HAVING DIFFICULTIES WITH THE MY DRIVER SIDE DOOR LATCH WHILE STATIONARY. WHEN I'M READY TO EXIT MY CAR AFTER DRIVING, I URN OFF MY IGNITION; OPEN MY DRIVER SIDE DOOR; AND SHUT THE DOOR BUT SOMETIMES THE DOOR LATCH GET JAMMED AND NOT WANT TO CLOSE (THE LATCH WOULD BE FACING DOWN). *TR

ON TWO OCCASIONS THE BRAKE SYSTEMS FAILED TO WORK. 1. DRIVING ON RT 4 (DOUBLE LANE STATE RD.) IN MAINE SPEED APPROX 60 MPH. THERE WAS 4 TO 5 CARS AHEAD OF ME. SUDDENLY, EVERYONE APPLIED THEIR BRAKES. THE FIRST CAR IN LINE DECIDED TO TAKE A LEFT HAND TURN. I APPLIED MY BRAKES-BRAKE PEDAL WENT TO THE FLOOR--NO ANTILOCK BRAKES. HAD TO SWERVE INTO ONCOMING LANE. FINALLY CAR STOPPED. A SECOND TIME IT HAPPENED WAS ON A HILL IN DOVER, NH. THERE IS A TRAFFIC LIGHT AT BOTTOM OF HILL. AS I STARTED DOWN THE HILL, I APPLIED THE BRAKES AGAIN NO BRAKES NO ANTILOCK BRAKES. LUCKILY WAS ABLE TO STOP BY TIME I REACHED THE LIGHT. I TOOK CAR TO A LOCAL GARAGE THEY TEST DROVE AND IT OPERATED FINE. THEY REMOVED WHEELS AND LOOKED AT ALL THE BRAKES. THE REAR BRAKES, CALIPERS, PADS ETC WERE REPLACED A YEAR AGO. THE FRONT BRAKES LOOKED BRAND NEW EVEN THOUGH THERE WAS ALMOST 52,000 MILES ON THEM.PADS AND ROTORS LOOKED LIKE NEW, SHINY, NO SCRATCHES. COULD NOT FIND THE PROBLEM. WE DECIDED TO REPLACED THE ROTORS AND PADS WITH A SOFTER VERSION. SEEMS TO BE WORKING??? *TR

CAR LEFT IN PARK IN A PARKING LOT. RETURNED TO FIND CAR HAD ROLLED ACROSS AISLE INTO ANOTHER SECTION OF THE PARKING LOT. CAR WAS FOUND TO BE IN PARK, ATTEMPTED TO JUMP, WOULD NOT START. TOW TRUCK DRIVER NOTED CAR WAS IN REVERSE WHEN HE ATTEMPTED TO JUMP THE CAR. CAR HAD TO BE TOWED TO LOCAL MECHANIC, HE STATED TRANSMISSION SHIFTER CABLE NEEDED TO BE REPLACED. CAR HAS LESS THAN 25,000 MILES ON IT. CAR CURRENTLY IN SHOP BEING REPAIRED. THIS DEFECT APPEARS TO BE THE SAME ONE THAT RESULTED IN RECALL #19S16 (EXPANSION OF 18V471). RECALL DID NOT INCLUDE 2012 MODELS (2013-2016 ONLY). *TR

POWER STEERING SYSTEM FAILED AS I WAS LEAVING THE PARKING LOT WITH NO PREVIOUS SIGNS/INDICATIONS OF SERVICE NEEDED. *TR

DRIVING DOWN THE ROAD AND THE STEERING GOT HARD TO IT TO A SHOP CALLED GOOD YEAR THEY REST THE CODE AND SAID IF IT COMES BACK ON THEN THEY WILL HAVE TO CHANGE THE SENSOR IN IT I GUESS. WELL 3 DAYS LATER IT WENT HARD AGAIN THE LIGHT SAYING IT WAS OFF TAKE TO SHOP AGING SO THE REPLACED THE RACK N PIONON AND WHAT EVER THEY HAD TO DO GREAT IT WAS A PRETTY PENNY TO HAVE IT REPAIRED OH YA THEY SAID NO RECALLS ON THIS VEHICLE THATS WHY I HAD TO PAY. WELL I HAD MY CAR BACK FOR NO MORE THEN 5 DAM DAYS GUESS WHAT ITS BACK ON AND NO STEERING SO WHY HAVEN'T THEY RECALLED THIS PART ESPECIALLY WHEN YOU BUY A NEW ONE AND IT DOSE THE SAME THING

MAY 29, 2020 WHEN I ATTEMPTED TO START MY FORD FUSION AFTER IT WAS PARKED A "LOSS OF STEERING ASSIST" MESSAGE APPEARED IN THE INSTRUMENT CLUSTER MESSAGE CENTER. I HAD THE CAR TAKEN TO THE DEALERSHIP. I WAS TOLD THE CAR NEEDED THE STEERING GEAR ASSEMBLY REPLACED AT A COST OF $1,600. WHILE THE CAR IS A 2012 MODEL, IT HAS ONLY 34,000 MILES ON IT. I WAS TOLD THE CAR WAS OUT OF WARRANTY. DOING SOME RESEARCH, I FOUND THAT THIS WAS A KNOWN PROBLEM AND THAT THERE WAS A NHSTA RECALL NHTSA CAMPAIGN NUMBER: 15V340000 ON THIS ISSUE AND THAT THERE WAS A FORD SAFETY RECALL 15S18 SUPPLEMENT#1 IN 2015 AND #2 AND #3 DATED 5/17/2019 DETAILING REPLACING THE STEERING ASSEMBLY AT NO CHARGE TO THE OWNER FOR THE MODEL YEAR 2011-12 BUILD DATES THROUGH FEBRUARY 28, 2012 WITH AN EXTENDED WARRANTY THROUGH 2022 OR 150,000 MILES . SINCE MY CAR WAS BUILT IN JUNE OF 2012, THE DEALER SAID IT WAS NOT WITHIN THE WARRANTY PERIOD AND I WOULD HAVE TO PAY FOR THE REPAIR. SUBSEQUENT ONLINE RESEARCH INDICATES THAT FORD'S CUTOFF DATE OF FEBRUARY 28, 2012 IS HIGHLY SUSPECT AND PROBABLY ARBITRARY BECAUSE THERE NUMEROUS, PERHAPS HUNDREDS, OF COMPLAINTS ON THIS POWER STEERING FAILURE ISSUE GOING INTO 2020 ON VEHICLES BUILT AFTER FEBRUARY 28, 2012. FORD OBVIOUSLY DID NOT RESOLVE THE MANUFACTURING ISSUE BY FEBRUARY 28, 2012 AS THEY WOULD LIKE YOU TO THINK THEY DID.*DT*JB

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING CEASED WITH THE SERVICE STEERING WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO RESET AN UNKNOWN FAULT CODE. THE CONTACT REFERENCED THE NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.*DT*JB

I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN I GOT A POWER STEERING FAILED NOTICE AND I COULDN'T STEER MY CAR. I HAD TO PULL OVER AND TURN OFF THE CAR AND TURN IT BACK ON TO GET IT TO WORK. THIS HAS HAPPENED 2-3 TIMES IN THE PAST YEAR. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR SERVICE AT HOLMAN FORD TURNERSVILLE LOCATED AT 3641 RT 42 SOUTH TURNERSVILLE, NJ 08012, THE MECHANIC DISCOVERED THAT THE LUG NUTS ON ALL FOR WHEELS WERE DEFECTIVE. THE MECHANIC WAS UNABLE TO REMOVE THE WHEELS FROM THE VEHICLE. THE CONTACT STATED THAT THE LUG NUTS WERE PREVIOUSLY REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE PUTTING AIR IN THE TIRES, THE SERVICE POWER STEERING LIGHT ILLUMINATED. THE CONTACT CALLED BRANDON FORD LOCATED AT 9090 E ADAMO DR, TAMPA, FL 33619, (813) 246-3673, AND WAS INFORMED TO BRING THE VEHICLE IN FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

AFTER GOING TO SEVERAL SERVICE PLACES WITH MY BRAKES THEY ARE YET GIVING ISSUES HAVING TO PUMP THEM TO STOP. POWER STEERING SYSTEM ASSIST SHUT DOWN WHILE DRIVING AND DOOR LATCHES WON'T OPEN FROM THE INSIDE. THE LOCAL FORD PLACE SAID I NEED TO CONTACT FORD MOTOR COMPANY BECAUSE THERE ARE RECALLS FOR MY ISSUES BUT NOT FOR MY VIN NUMBER AND I NEED TO GET THEM ADDED UNDER MY VIN SO THEY CAN FIX IT WITH NO CHARGE. *TR

POR ESTE MEDIO QUIERO NOTIFICAR QUE UNOS MINUTOS DESPUES DE ENCENDER EL VEHICULO EL VOLANTE SE PUSO MUY FUERTE CASI AL PUNTO DE TENER UN ACCIDENTE. IMEDIATAMENTE QUE EL VOLANTE SE PUSO MUY PESADO EN EL PANEL SE ECTIVO UNA NOTIFICACION QUE DICE: SERVICE POWER STEERING NOW. INMEDIATAMENTE COMIENZO A BUSCAR INFORMACION HASTA QUE DOY CON EL NUMERO TELEFONICO DE LA FORD Y ELLOS MISMOS ME INDICARON QUE MI VEHICULO HABIA SIDO REPARADO POR ESE MISMO RECALL HACEN TRES AOS ATRAS Y QUE ACTUALMENTE MI AUTO TIENE UN RECALL POR BOLSAS DE AIRES. EN EL 2017 YO NO ERA PROPIETARIA DE ESA UNIDAD PERO SI REALMENTE EL AUTO HABIA SIDO REPARADO YA POR ESE MISMO RECALL ENTONCES NO COMPLETARON EL ARREGLO POR QUE DE SER ASI , EL AUTO NO ME DIERA PROBLEMA POR LO MISMO QUE SEGUN ELLOS FUE REPARADO EN EL 2017. ME ENCANTA EL FORD Y ESPERO QUE ME PUEDAN RESOLVER ESA SITUACION. ENTIENDO QUE SI ESE RECALL SE HUBIESE CORREJIDO TAL Y COMO SE SUPONIA NO TENIA POR QUE VOLVER A APARECER NUEVAMENTE Y PASAR LA MALA EXPERIENCIA DE CASI TENER UN ACCIDENTE. ESPERO QUE USTEDES ME PUEDAN AYUDAR. *TR

MALFUNCTION WITH STEERING WHEN STARTING CAR STEERING WHEEL DOES NOT HAVE ANY STEERING ASSIST AFTER A FEW MOMENTS IN TRYING TO GET WHEEL TO TURN STEERING RETURNS TO NORMAL. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED POWER STEERING ASSIST FAILURE WHILE DRIVING AT 15 MPH. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND THE POWER STEERING WAS REPLACED. APPROXIMATELY A YEAR LATER WHILE DRIVING AT 60 MPH, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO ANOTHER INDEPENDENT MECHANIC WHO INFORMED HIM OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.

BRAKES FAILED STOPPING SUDDENLY AT 70 MPH NEARLY HITTING A ROW OF CARS AHEAD OF ME PEDAL WENT TO THE FLOOR INCREASING STOPPING DISTANCE PROBABLY 400 PERCENT WITH VERY WEAL BRAKES. BRAKE LIGHT AND ABS INOP LIGHT ILLUMINATED. WAS ABLE TO DRIVE CAR HOME SLOWLY USING HYBRID ELECTRIC MOTOR BRAKES. REPAIR SHOP SAID BRAKE CONTROL MODULE HAS FAILED THIS IS A LOW MILEAGE CAR UNACCEPTABLE COULD GET SOMEONE KILLED. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE PASSENGER'S SIDE FRONT DOOR HANDLE FAILED TO UNLOCK THE VEHICLE FROM OUTSIDE OF THE VEHICLE. THE CONTACT STATED THAT OVER TIME, THE DRIVER'S SIDE AND PASSENGER'S SIDE REAR OUTER DOOR HANDLES ALSO EXPERIENCED SIMILAR FAILURES. THE VEHICLE WAS FIRST TAKEN TO CHINO HILLS FORD (4480 CHINO HILLS PKWY, CHINO, CA 91710) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A DIAGNOSTIC FEE TO HAVE THE VEHICLE DIAGNOSED. THE CONTACT DECLINED TO PAY TO HAVE THE VEHICLE DIAGNOSED. THE FAILURE WORSENED AND FORD OF UPLAND (555 W FOOTHILL BLVD, UPLAND, CA 91786) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE DIAGNOSED AND A COST WOULD BE ASSESSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

POWER STEERING WENT OUT WHILE STATIONARY IN A PARKING LOT. *TR

AFTER RETURNING FROM WORK AND TRYING TO RESTART CAR TO RUN ERRANDS STEERING FAULT IS DISPLAYED AND THERE IS NO POWER STEERING.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO QUICK LANE AT PORCARO FORD (6001 WASHINGTON AVE #13, RACINE, WI 53406, (262)884-3030) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

I RECEIVED A NOTICE INFORMING ME OF A RECALL ON MY POWER STEERING SYSTEM VIA MAIL. I TOOK MY CAR TO FORD AND THEY CLAIMED TO "RESET" THE POWER STEERING SYSTEM. A YEAR LATER I WAS DRIVING HOME IN THE MIDDLE OF THE NIGHT WHEN I SMELLED SOMETHING SIMILAR TO "BURNING RUBBER" COMING THROUGH MY AIR VENTS. SMOKE THEN BEGAN TO COME FROM THE HOOD OF MY CAR AS IT SLOWED DOWN ON ITS OWN. I QUICKLY PULLED OVER INTO THE NEAREST PARKING LOT AND WALKED A SAFE DISTANCE AWAY AFTER SEEING A TROUBLING AMOUNT OF SMOKE COMING FROM THE HOOD. I TOOK MY CAR TO AN AUTO REPAIR SHOP TO FIND THAT THE POWER STEERING SYSTEM HAD SHUT DOWN AND CAUSED MY ALTERNATOR TO FAIL. I TOOK THE CAR BACK TO FORD. THEY TOLD ME THAT ALTHOUGH THERE WAS A RECALL ON MY CAR, FORD WAS REFUSING TO PAY FOR IT BECAUSE OF HOW OLD THE CAR WAS. MY CAR IS A 2012 FORD FUSION AND IT IS INCLUDED IN THE RANGE OF CARS ELIGIBLE FOR THE REPLACEMENT. THEY ALSO FAILED TO GIVE ME THIS INFORMATION THE YEAR BEFORE.

DRIVING LIKE NORMAL UNDER NORMAL CONDITIONS. THE RADIO SHUTS OFF, CHIMES DING LIKE IT DOES ON START UP, TURN SIGNALS DO NOT WORK, HORN DOES NOT WORK, AND CLIMATE CONTROLS DO NOT WORK. CAR IS STILL UNDER POWER, AND IT LASTS ANYWHERE FROM A FEW SECONDS TO ABOUT A MINUTE, THEN COMES BACK ON. IT DOES NOT MATTER IF I'M IN CITY TRAFFIC OR ON THE INTERSTATE, WET OR DRY, HOT OR COLD, OR SMOOTH OR BUMPY ROAD SURFACE.

DRIVER SIDE INSIDE DOOR OPENING HANDLE BROKE TWICE. I FIXED IT WITH A USED PART FROM THE EXACT SAME YEAR AND MODEL OF CAR WITH SIMILAR MILEAGE, BUT IT BROKE AGAIN IN 3 MONTHS TIME. IT'S NOT JUST A PAIN IN THE BUTT TO GET OUT, IT'S ALSO A SAFETY ISSUE. IF A PERSON WAS IN A WRECK AND CAN'T OPEN THE ELECTRIC WINDOW HOW WOULD I EXIT THE VEHICLE IN A HURRY? THIS HAPPENED AS I WAS ATTEMPTING TO EXIT THE CAR AFTER ARRIVING AT WORK. THERE IS A SMALL THIN PLASTIC PIECE THAT BREAKS OFF OF THE HANDLE YOU PULL TO OPEN THE DOOR, ONCE IT BEAKS THE ONLY WAY TO GET THE DOOR OPEN IS TO LOWER THE DRIVERS WINDOW, REACH OUTSIDE TO GET AHOLD OF THE OUTER DOOR HANDLE TO OPEN IT FROM THERE. IF YOU CAN'T DO THAT YOU MUST CRAWL OVER THE PASSENGER SEAT TO EXIT UNLESS SOMEONE CAN OPEN THE DOOR FOR YOU.

I WAS DRIVING DOWN THE ROAD ABOUT 30 MPH WHEN I NOTICED THE SERVICE POWER STEERING AND SERVICE ADVANCETRAC CAME ACROSS THE DASH. ONCE I PULLED OVER, SHUT THE VEHICLE OFF AND TURNED IT BACK ON, THERE WAS NO POWER STEERING.

MY 2012 FORD FUSION IS REVVING HIGH AND SHIFTING WEIRD. NOT LIKE SLIPPING BUT IT'S REVVING A LOT IF HER THEN IT SHOULD BE. ALSO THE TACHOMETER SHUDDERS EVERY NOW AND THEN AT 1600 RPM. MY FATHER TOLD ME THERE'S A LOT OF PROBLEMS WITH THE FORD FUSIONS TRANSMISSIONS AND I DON'T FEEL SAFE WITH MY WIFE AND KIDS DRIVING IT.

TRANSMISSION REVS HIGH BEFORE SHIFTING? IT ISN'T SLIPPING BUT IT ISN'T DRIVING HOW IT SHOULD BE.

THE BRAKE PEDAL IS SOFT AND TRAVELS FURTHER THAN NORMAL. BRAKING DISTANCE IS SIGNIFICANTLY INCREASED. I BROUGHT THE CAR TO THE DEALERSHIP AND TURNED OUT THAT THE HYDRAULIC CONTROL AND THE ELECTRONIC CONTROL UNITS ARE BOTH FAULTY, BASED ON SOME RESEARCH IT APPEARS THIS IS A KNOWN ISSUE. IT HAS A NEW MASTER CYLINDER AND BRAKES HAVE BEEN BLED PROFESSIONALLY. THIS DID NOT CURE THE PROBLEM. IT IS UNSAFE. I WANT THE DEALER TO DO SOMETHING ABOUT THIS AT NO COST TO ME. THIS IS A RECALL ITEM FOR 2010 FUSION, BUT NOT 2012.WHY??? I'VE SEEN SEVERAL COMPLAINTS ABOUT THIS SAME ISSUE WHY HASN'T ANYTHING BEEN DONE,SAFETY SHOULD BE TOP PRIORITY.

ELECTRICAL POWER STEERING NOT WORKING (SEE RECEIPT BELOW) 8/11/2017: CASE # [XXX] FOR: $1784.00 MARCH 30 2012 -BUILD DATE FORD RECALL 15S18 ALTHOUGH MY CAR WAS EXCLUDED FROM THE RECALL 15S18, MY CAR DID SAME THING THAT RECALL STATED: THE STEERING WHEEL LOCKED UP WHILE DRIVING AT NIGHT ALONE IN HOUSTON AND WAS PUT IN EXTREME HARM BC IT STOPPED COMPLETELY ON HWY 1314 AND WOULD NOT MOVE. ALSO, MY CAR MEETS ALL THE REQUIREMENTS TO THE RECALL AND IS ONLY EXCLUDED BECAUSE IT WAS BUILT ONLY 2 WEEKS OUTSIDE OF THE RECALL TIME FRAME. BECAUSE I EXPERIENCED THE EXACT DESCRIPTION LISTED IN RECALL AND BECAUSE MY CAR MEETS ALL THE NECESSARY REQUIREMENTS OF VEHICLES INCLUDED THAT FORD RECALLED (EXCEPT THAT WAS BUILT ONLY 2 WEEKS OUTSIDE OF THE DATE), I REQUEST REMEDY OF REIMBURSEMENT FOR MY VEHICLE REPAIR AND DAMAGES. (I WAS WITHOUT CAR FOR 2 WEEKS AND UNABLE TO WORK AND I AM A SINGLE MOM IN SCHOOL WITH NO HELP FROM FORD). I HAD TO PUT THE COST ON MY CREDIT CARD AND UNABLE TO PAY, SO I NEED THE INTEREST COST OF CREDIT CARD AS WELL.). THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON 3/14/2020, OUT OF NO WHERE THE SERVICE POWER STEERING NOW, AND THE ADVANCETRAC LIGHT CAME ON. I WAS DRIVING DOWN MY COUNTRY ROAD AND ONLY DOING ABOUT 35MPH BECAUSE I JUST CAME AROUND A CURVE AFTER MY DRIVEWAY. THE PROBLEM IS COMMON AND VERY UNSAFE FOR DRIVERS. NOT TO MENTION EXTREMELY EXPENSIVE TO FIX. WHY IS IT THAT ONLY SOME OF THE CARS ARE COVERED IN THE RECALL WHEN ALL FORDS WITH THE NEWLY DESIGNED ELECTRONIC STEERING ARE AFFECTED BY THE FAILURE OF THIS SYSTEM!

I LOST ALL POWER STEERING AROUND A TURN AND ALMOST WRECKED MY CAR!!!!!!! NOW I'M GETTING ABS LIGHTS AND SERVICE POWER STEERING, SERVICE ADVANCETRAC CODES WHICH WERE NOT ON PRIOR TO THE LOSS OF STEERING! I SEE RECALLS ON THIS ISSUE BUT MY VIN IS NOT IN THIS RECALL? HOW IS THAT EVEN POSSIBLE?

I STOPPED AT TURNPIKE REST STOP. WHEN I STARTED THE CAR, A "SERVICE POWER STEERING NOW" LIGHT WAS ULLIMINATED (SEE ATTACHED IMAGE) AND THE STEERING WAS NOT WORKING PROPERLY. I WAS UNABLE TO BACK THE CAR OUT OF THE PARKING SPACE DUE TO THE NEED TO MAKE A HARD TURN TO THE LEFT OR RIGHT. THE CAR WAS TOWED TO A LOCAL FORD DEALERSHIP AND THE CAR WILL BE EVALUATED ON MONDAY. I CHECKED MY CAR'S VIN ONLINE AND NO RECALLS ARE SHOWN. HOWEVER, MY ONLINE RESEARCH REVEALS THAT IS A POWER STEERING RECALL (OR SIMILAR WARRANTY ITEM) ISSUED IN 2015 (#15V340000). I SEE MANY, MANY REPORTS OF THIS SAME STEERING FAILURE ON 2012 FORD FUSION MODELS WITH OWNERS REPORTING A FAILURE OF FORD TO COVER THE PROBLEM DESPITE THIS BEING A KNOWN (AND POTENTIALLY DANGEROUS) FAILURE SINCE AT LEAST 2015. WHAT STEPS ARE BEING TAKEN TO REQUIRE FORD TO REPAIR ALL AFFECTED VEHICLES? MANY COMPLAINTS POSTED ON THIS SITE ALLEGE THE MANUFACTURE REFUSED TO REPAIR THE CONSUMER'S 2012 FUSION, DESPITE THE OBVIOUS KNOWN AND WIDESPREAD DANGEROUS ISSUE.

THE BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR BEFORE SLOWING DOWN EVEN WHEN ACCELERATING AT SLOW SPEEDS. THEY'RE VERY SPONGES WHEN MAKING STOPS AND ALMOST NON EXISTENT AFTER HITTING A BUMP IN THE ROAD.

THE BRAKE PEDAL IS SOFT AND TRAVELS FURTHER THAN NORMAL. BRAKING DISTANCE IS SIGNIFICANTLY INCREASED. THIS BEGAN AFTER THE ABS SYSTEM ENGAGED SEVERAL WEEKS AGO AFTER NORMAL BRAKING OVER A ROUGH SECTION OF ROAD AND IT HAS NOT RETURNED TO NORMAL. ALL BRAKE PADS AND ROTORS WERE REPLACED AND THE SYSTEM WAS FLUSHED BUT THE PROBLEM REMAINS. BASED ON SOME RESEARCH IT APPEARS THIS IS A KNOWN ISSUE CAUSED BY A FAULTY ABS MODULE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE SERVICE POWER STEERING AND SERVICE ADVANCE TRAC MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL AT STARTUP. THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. TOWN AND COUNTRY FORD LOCATED AT (5041 FORD PKWY, BESSEMER AL.) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 164,217.

AFTER DRIVING CAR THE PREVIOUS DAY WITH NO ISSUE THIS MORNING I RECEIVED A POWER STEERING ASSIST FAULT WARNING IN MY DRIVEWAY NOW MAKING CAR UNSAFE TO DRIVE. SAW THAT OTHER FUSIONS HAD A RECALL FOR THIS ISSUE BUT MINE DID NOT.

ON OCCASION WHEN THE BRAKES ARE PRESSED IT SIMPLY FALLS TO THE FLOOR AND HAS TO BE IMMEDIATELY REPRESSED. IT HAS A NEW MASTER CYLINDER AND BRAKES HAVE BEEN BLED PROFESSIONALLY. THIS DID NOT CURE THE PROBLEM. IT IS UNSAFE. I WANT THE DEALER TO DO SOMETHING ABOUT THIS, NO COST TO ME. OCURES WHILE IN MOTION.

WHILE TRAVELING AT A SLOW RATE OF SPEED THE BRAKES ON MY 2012 FORD FUSION HYBRID FAILED TO ENGAGE, WITH THE PEDAL TRAVELING ALL THE WAY TO THE FLOOR. THE CAR WAS TUNED OFF AND RESTARTED AND THE BRAKES SEEMED TO WORK AGAIN. I HAD THE VEHICLE TOWED TOT HE DEALERSHIP AND TURNED OUT THE THE HYDRAULIC CONTROL AND THE ELECTRONIC CONTROL UNITS ARE BOTH FAULTY. THIS IS A RECALL ITEM FOR 2010 FUSION HYBRIDS, BUT NOT MY YEAR.

DRIVER'S DOOR LATCH STOPPED WORKING. SUDDENLY COULD NOT OPEN THE DOOR TO EXIT VEHICLE AFTER PARKING IT. DOOR DOES OPEN FROM THE OUTSIDE BUT NOT FROM WITHIN.

AS I WAS TURNING ON A HIGHWAY THE STEERING WHEEL LOCKED UP.. THEN A CODE CAME UP SAYING ADVANCE TRAC STEERING WHEEL POWER NEED SERVICE NOW.

EPAS SERVICE POWER STEERING NOW LIGHT CAME UP. STEERING IS VERY TIGHT AS IF NO POWER STEERING AT ALL ADVANTRAC LIGHT ALSO ON. FELT DIFFERENT LAST COUPLE DAYS.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING CEASED WITHOUT WARNING. DUE TO THE STEERING LOSS, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH POWER STEERING FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) WITH THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 170,000.

YESTERDAY 2/15/2020 OUT OF NO WHERE THE (SERVICE POWER STEERING NOW, AND THE ADVANCE TRAC LIGHT CAME ON UNDER NORMAL DRIVING CONDITIONS DOING 55MPH ON A CURVY ROAD. THE PROBLEM IS COMMON AND VERY UNSAFE FOR DRIVERS. NOT TO MENTION EXTREMELY EXPENSIVE TO FIX. NOW WHY IS IT THAT ONLY SOME OF THE CARS ARE COVERED IN THE RECALL WHEN ALL FORDS WITH THE NEWLY DESIGNED ELECTRONIC STEERING ARE AFFECTED BY THE FAILURE OF THIS SYSTEM!

THE SERVICE ADVANCETRAC AND SERVICE POWER STEERING CAME ON. THIS HAPPENED 3 PREVIOUS TIMES AND THIS IS THE 4TH TIME. EVERY TIME I TOOK IT TO THE DEALER. EVERY TIME I PAID FOR SOMETHING BUT THEY NEVER TRULY FIXED THIS. THEY HAVE RESET THE ERROR TWICE AND MADE ME BUY NEW TIRES BEFORE RESETTING THE ERROR CLAIMING WORN TIRES WERE THE ROOT CAUSE. NOW HAPPENING AGAIN WITH NEW TIRES. THIS CREATES A DANGEROUS CIRCUMSTANCE WHEN POWER STEERING SUDDENLY GOES OUT.

SIMILAR TO PREVIOUS COMPLAINTS, THE SPRING BROKE ON THE FRONT LEFT STRUT ASSEMBLY. IT DIDN'T BREAK IN JUST ONE PLACE, THE SPRING BROKE IN THREE PLACES. TWO PIECES OF THE SPRING FELL TO THE GARAGE FLOOR. I AM GLAD THAT IT HAPPENED IN THE GARAGE AND NOT ON THE ROAD. THE VEHICLE WAS STATIONARY AND I WAS NOT IN THE VEHICLE WHEN IT HAPPENED. I HAVE THE PIECES AND WILL INCLUDE THE PICTURE IN THIS REPORT. I HAVE TAKEN MY VEHICLE TO GET SERVICED AT A LOCAL DEALERSHIP. I AM HAVING THEM REPLACE BOTH STRUT ASSEMBLIES. I COMMUTE FOR WORK AND IF THIS HAD HAPPENED WHILE DRIVING I WORRY THAT THIS COULD HAVE CAUSED AN ACCIDENT. SINCE THIS HAS BEEN REPORTED MULTIPLE TIMES ACROSS THE INTERNET, I BELIEVE THAT THIS NEEDS TO BE REPORTED AGAIN TO THE NHTSA.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE STOPPED AT AN INTERSECTION, MAKING A LEFT TURN THE STEERING POWER STEERING ASSIST WARNING LIGHT ILLUMINATED WHICH CAUSED THE STEERING TO CEASE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE IN MANUAL STEERING MODE TO HIS FATHER'S RESIDENCE. BICKFORD FORD 3100 BICKFORD AVE, SNOHOMISH, WA 98290 (425)334-4045 WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.

WHILE DRIVING MY VEHICLE THE POWER ASSIST SYSTEM GAVE OUT MAKING IT HARD FOR ME TO TURN MY STEERING WHEEL A MESSAGE APPEARED POWER STEERING ASSIST FAULT I TOOK MY VEHICLE TO FORD DEALERSHIP ON FRIDAY FEBRUARY 07-2020 WAS TOLD FORD DENIED REQUEST BECAUSE IT WAS BEYOND TIME FOR A SUBSEQUENT FAILURE

STEERING WHEEL IS HARD TO STEER AND A MESSAGE KEEPS COMING UP ON THE DASH SAYING 'SERVICE TRACK'

STARTED MY CAR AT WORK FRIDAY, FEB 7TH AND AFTER A FEW SECONDS OF SITTING THERE IN THE PARKING LOT, A MESSAGE POPPED UP ON MY DASH SAYING "POWER STEERING ASSIST FAULT". MY STEERING WHEEL WOULDN'T MOVE. SHUT MY CAR OFF. WAITED A MINUTE. STARTED IT BACK UP. WAITED ANOTHER MINUTE AND NO MESSAGE. HAVEN'T SEEN IT SINCE BUT ALSO KNOW THERE HAS BEEN RECALLS ON FUSIONS FOR THIS. UNSURE IF MINE FALLS INTO THIS RECALL. CALLED FORD DEALERSHIP HERE AND THEY COULDN'T TELL ME FOR SURE WHETHER THERE WAS A RECALL ON MY EXACT VEHICLE. TOLD ME TO WAIT IT OUT TO SEE IF MESSAGE COMES BACK AGAIN. TOLD ME TO BRING IT IN IF MESSAGE RETURNS OR STARTS HAVING PROBLEMS. WOULD REALLY LIKE TO KNOW IF MY VEHICLE FALLS UNDER THIS RECALL OR NOT AS I REALLY DO NOT WANT TO WAIT IT OUT AND FIND OUT THE HARD WAY.

STEERING GEAR FAILURE CAUSED POWER STEERING TO FAIL, DIAGNOSTIC CODE P07AE-09. CODE ABOVE ASSOCIATED WITH RECALL - STEERING CONTROL MODULE, STEERING GEAR REPLACEMENT FOR CERTAIN 2011-2012 FUSION MODELS. THE ISSUE: MECHANICAL FAILURE ASSOCIATED WITH PARTS THEMSELVES, NOT WITH ASSEMBLY OF VEHICLE. MY VEHICLE'S STEERING GEAR IS COVERED UNDER A RECALL BUT BECAUSE MY VEHICLE WAS ASSEMBLED AT A DIFFERENT PLANT THAN OTHER COVERED VEHICLES OF THE SAME MODEL/YEAR, FORD WILL NOT COVER THE COST OF THE REPAIR. MY VEHICLE SHOULD BE INCLUDED IN THIS COVERAGE.

MY SON WAS DRIVING & PREPARING TO STOP AT A STOP SIGN. IT WAS A ROAD HE WAS VERY FAMILIAR WITH. THE BRAKE PEDAL WENT TO THE FLOOR. HE ATTEMPTED TO SLOW THE VEHICLE & TURN THE CORNER BY SWERVING UP AN EMBANKMENT SLIGHTLY. HE REALIZED IT WOULDN'T SLOW. HE PUMPED THE BRAKES SEVERAL TIMES WITH NO BRAKE RESPONSE. HE CHOSE BETWEEN A GARAGE & A TREE TO STOP THE VEHICLE. HE HEADED FOR THE TREE. IN INSURANCE INVESTIGATION, BRAKES FUNCTIONED NORMALLY. SEVERE UNDERCARRIAGE DAMAGE HAD BEEN REPAIRED LESS THAN 2 WEEKS PRIOR TO THE ACCIDENT. POLICE WERE CALLED TO ACCIDENT SCENE & FILED REPORT. THERE WERE NO SKID MARKS AT THE SCENE. THE SPEED WAS ESTIMATED AT 35-40 MPH - WITHIN/LOWER THAN SPEED LIMIT. *LN *DL CONSUMER STATES THAT THE VEHICLE WAS TOTALED IN THE ACCIDENT. INSURANCE COMPANY IS MOVING VEHICLE TO A SALVAGE POOL. THEY CONDUCTED AN INVESTIGATION AND LOOKED AT THE ABS/HCU AND DETERMINED THAT THE BRAKES DID NOT CAUSE FAILURE. *DL

DOOR ON DRIVERS SIDE LOCK JAMS. DRIVER HAS TO OPEN DOOR FROM OUTSIDE. ARE THERE ANY RECALLS FOR THIS CAR DOOR LOCKS?

I HAD A FLAT TIRE AND TOOK MY CAR IN TO REPLACE MY 2 FRONT TIRES AND DROVE OFF AND IT AND I GOT A POWER STEERING FAILURE AND ADVANCETRAC FAILURE.

THIS REFERENCES TRACKING NO. 11246006. FOR THE SECOND TIME, NOV. 29, 2019, MY BRAKES FAILED. FORD FUSION 2012, 40,100 MILES. I WAS PARKED IN A GARAGE - STARTED CAR, PUT IN DRIVE AND ALL FAILURE LIGHTS CAME ON AND NO BRAKES WHEN I USED THE BRAKE PEDAL. MY INVOICE FOR $3,200 TO REPAIR STATED "INSPECTED AND FOUND THAT ECU AND HCU BOTH HAVE INTERNAL FAILURE NOT ALLOWING COMPUTERS TO CONTROL RESPECTIVE COMPONENTS. ... PER PIN POINT TEST." I BELIEVE THIS FAILURE IS A RESULT OF DEFECTIVE PARTS ON THE FORD VEHICLE. THIS CAR HAS ONLY 40,000 MILES -- IT SHOULD NOT HAVE A FAILURE OF THIS MAGNITUDE. I BELIEVE I SHOULD BE REFUNDED THE AMOUNT I HAD TO PAY FOR REPAIR. P.S. AFTER PAYING $3,200 FOR THE REPAIR, I WAS PRESENTED WITH A CAR THAT HAD SO MANY LEAVES ALL OVER THE CAR, I HAD TO USE MY SNOW REMOVAL WAND TO REMOVE THE LEAVES BEFORE I COULD SEE OUT THE WINDOWS -- THIS IS NOT ACCEPTABLE. THEY HAD MY CAR FOR 12 DAYS TO REPAIR??

I WAS DRIVING HOME ON 01/28/2020 WHEN THE SERVICE POWER STEERING LIGHT CAME ON. I WAS DRIVING AT AROUND 35 MPH, AND DID RUN OVER SOME SAND THAT WAS ON THE ROAD THAT MADE THE CAR SLIP SOMEWHAT, BUT NOT MUCH. AND THE POWER STEERING WENT OUT. I WAS DRIVING AT THE TIME, BUT DID GET HOME SAFELY. THE SERVICE STATION I WENT TO THE NEXT MORNING TOLD ME THAT THERE WAS A RECALL OUT FOR THE POWER STEERING ISSUE, BUT IT SEEMS MY CAR IS NOT INCLUDED. WHY IS THAT IF THIS IS A KNOWN ISSUE WITH THE FORD FUSION? I HAVE NOT YET BEEN ABLE TO HAVE THIS REPAIRED AS I DO NOT HAVE 1800.00 TO 2000.00 TO SPEND ON THIS REPAIR AT THE MOMENT.

I BROUGHT THIS UNIT AT AN AUCTION, BUT THE WHEEL CONTINUES TO LOOK ON ME.... NOW SEVERAL LIGHTS ARE ON INCLUDING CHECK ENGINE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE HAD BEEN PLACED UNDER RECALL NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT TOOK THE VEHICLE TO DEWEY FORD LOCATED AT 3055 SE DELAWARE AVE, ANKENY, IA 50021 WHERE HE HAD THE VEHICLE SERVICED. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 35 MPH, THE POWER STEERING CEASED WITHOUT WARNING. THE PLEASE SERVICE POWER STEERING LIGHT HAD ILLUMINATED AFTER THE FAILURE OCCURRED; THE CONTACT'S WIFE WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE POWER STEERING RACK. THE MANUFACTURER HAD BEEN NOTIFIED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS 132,000.

POWER STEERING WENT OUT. RECEIVED MESSAGES ON MY INSTRUMENT CLUSTER TELLING ME THAT MY POWER STEERING NEEDS TO BE SERVICED. I WAS DRIVING ABOUT 30-40 MPH. AFTER RESEARCHING THE ISSUE, IT APPEARS THERE WAS A RECALL ISSUED IN 2015, 15S18. HOWEVER MY CAR MISSED THE BUILD DATE BY 12 DAYS. I WAS TOLD MY FORD MY CAR WAS BUILT ON MARCH 12TH AND THE RECALL ONLY COVERED UP TO FEB 28TH. I'M HAVING THE EXACT SAME ISSUE THAT THE RECALL STATES HOWEVER MY CAR ISN'T COVER AS IT WAS BUILT 12 DAYS AFTER THE BUILD DATE. THIS RECALL NEEDS TO BE INVESTIGATED AND THE DATES EXTENDED AS I'M ALSO HAVING THIS ISSUE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PARKED HOWEVER, WHILE ATTEMPTING TO RESTART THE VEHICLE THE FOLLOWING DAY THE POWER STEERING FAILURE WAS EXPERIENCED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING NEEDED TO BE REPLACED HOWEVER, THE FAILURE RECURRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

POWER STEERING ASSIST FAULT

MY POWERSTEERING AND ADVANTRAC BOTH ARE STILL ACTING CRAZY. I WAS TOLD THAT MY VIN WASN'T APART OF THE SAME RECALL THAT IS CURRENTLY ISSUED FOR MY 2012 FORD FUSION. AT RANDOM TIMES THE POWERSTEERING NOTFICATION AND ADVANCTRAC ALERT WITH COME AND MY STEERING WILL WITH COMPLETELY LOCK UP WITH VERY LITTLE TIME FROM THE ALERT. THIS HAS HAPPENED WITH BOTH INTOWN AND HIGHWAY DRIVING.

THIS CAR WAS LEASED FROM FORD IN 2012. IT WAS RETURNED TO FORD IN 2015 WHEN ANOTHER VEHICLE WAS LEASED. FORD CONTINUES TO SEND US AIRBAG RECALL NOTICES ON A CAR WE LEASED AND RETURNED 4 OR 5 YEARS AGO. FORD HAS BEEN ADVISED THEY SHOULD HAVE THE RECORDS FOR THE CAR SINCE IT WAS RETURNED TO TOM HOLZER FORD AT THE END OF THE LEASE. AT THIS POINT THEY DECLINE TO MAKE ANY EFFORT TO LOCATE THE CAR AND CORRECT THIS FIASCO. SOMEONE MAY BE AT RISK BECAUSE OF THIS REFUSAL.

I TURNED ON MY CAR AND GOT A POWER STEERING ASSIST FAULT. TURNING THE CAR OFF AND BACK ON DOESN'T NOT CLEAR THE FAULT. I HAVE NO POWER STEERING IN MY 2012 FORD FUSION.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE THE STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE STEERING CEASED. THE DEALER TRI STATE FORD (1503 PENNSYLVANIA AVE, EAST LIVERPOOL, OH 43920 (330) 386-6120) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE SHOULD NOT BE DRIVEN. THE CONTACT WAS INFORMED THAT THE VEHICLE SHOULD BE TAKEN TO AN AUTHORIZED DEALER TO BE REPAIRED. THE CONTACT WAS INFORMED THAT THE REPAIR PART WAS A MANUFACTURER ONLY PART AND THAT THE COST FOR THE REPAIR WAS APPROXIMATELY $2,600. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 135,000.

I TOOK MY VEHICLE TO THE DEALER TO GET THE AIR BAG RECALL COMPLETED. THE DEALER CALLED AND SAID THAT MY AIRBAG LIGHT IS ON AND WOULD NEED TO BE DIAGNOSED TO MAKE MY AIRBAGS WORK AND THAT I WOULD NEED TO PAY TO HAVE THE SYSTEM DIAGNOSED. I DECLINED BECAUSE MY CAR IS THERE FOR A RECALL. THE DEALER TOLD ME THAT IF THE LIGHT IS ON THE AIRBAGS WILL NOT WORK. IF TRUE WHY ARE THEY WASTING PEOPLES TIME WITH THIS RECALL? I THINK THIS A DEFINITE SAFETY ISSUE.

AFTER DRIVING A DISTANCE, I PUT THE CAR IN PARK AND THE CAR WENT INTO REVERSE, BUT WAS STILL SHOWING IN PARK. I HAD TO QUICKLY SLAM ON THE BREAKS AND SHUT THE CAR DOWN. HOWEVER, BECAUSE IT WAS ACTUALLY IN REVERSE , THE CAR WOULD NOT START AGAIN. IT HAD TO BE MANUALLY PUT IN DRIVE SO I COULD GET SOMEWHERE SAFE. VERY DANGEROUS.

IF I HIT A LARGE BUMP OR GOING DOWN A ROUGH ROAD IF YOU GO TO HIT THE BRAKES IT'S LIKE THEY AREN'T THERE AND THE BRAKE PEDEL GOES ALL THE WAY TO THE FLOOR WITH A LITTLE BRAKE AT THE FLOOR , YOU HAVE TO STOP AND TURN THE CAR OFF AND PUMP THE BRAKES A FEW TIMES AND THEN THEY ARE OK , IT ALSO HAPPENS WHEN THE ABS WORKS , I THINK THE PROBLEM IS IN THE ABS VALVE ASSEMBLEY THEY RECALLED THE 2008 TO 2011'S FOR THIS PROBLEM BUT NOT THE 2012'S

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPACE, THE TRACTION CONTROL WARNING LIGHT AND ADVANCE TRACK MESSAGE DISPLAYED ON THE CENTER CONSOLE. THE CONTACT STATED THAT THE STEERING BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR A DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,300.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE HER DAUGHTER WAS PARKING THE VEHICLE, SHE NOTICED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. SHEEHY FORD LINCOLN OF RICHMOND LOCATED AT 10601 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235, (804)293-2212 WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT STATED THAT THE AIR BAG WAS SERVICED IN MARCH OF 2019. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE FAILURE MILEAGE WAS 26,000. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE SERVICE POWER STEERING AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO SETH WADLEY FORD LOCATED AT 333 N BUTLER RD, PAULS VALLEY, OK 73075, (855)857-4746, TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR HANDLE FRACTURED. THE CONTACT STATED THAT THE DOOR HANDLE FRACTURED AND WAS REPLACED TWICE PREVIOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS SCHEDULED TO BE INSPECTED BY AN INDEPENDENT MECHANIC. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

VEHICLE LOSS POWER STEERING WHILE DRIVING. VEHICLE REVERT TO MANUAL STEERING MODE WHILE DRIVING. IT WAS SO DANGEROUS, NOT ABLE TO DRIVE SAFELY. DURING MY INVESTIGATION I FOUND THAT FORD ALREADY HAD RECALLED FOR SIMILAR FAULT FOR CERTAIN VINS RANGE BUT NOT FOR ALL VINS ( RECALL NOTICE : 15S18/NHTSA RECALL 15V-340). UNFORTUNATELY MY VIN IS INCLUDED IN THE RECALL VINS. THIS ALREADY HAPPENED THREE TIME IN MY CAR, I TOOK MY CAR TO MECHANIC THEY FOUND FOLLOWING TWO ERROR CODE C1277 (POWER STEERING ANGLE SENSOR) C1963 (STABILITY CALIBRATION - 1&2 CIRCUIT FAILURE) I AM ATTACHING ALL THREE INVOICES FROM ALL MECHANIC GARAGES WHERE YOU CAN FIND THEIR FINDINGS.

THE INSIDE DRIVERS DOOR HANDLE BREAKS AND MAKES IT IMPOSSIBLE TO EXIT THE CAR WITHOUT ROLLING DOWN THE WINDOW AND USING THE OUTSIDE DOOR HANDLE. THIS IS VERY DANGEROUS AND MAKES EXITING THE CAR IN AN EMERGENCY DIFFICULT AND COULD LEAD TO INJURY. THIS APPEARS TO BE FAIRLY COMMON WITH THE FORD FUSION.

MY STEERING WHEEL KEEPS LOCKING UP. NOT ABLE TO TURN OR DRIVE CAR SAFELY. STEERING HAS BEEN REPAIRED ONCE FROM RECALL BUT STILL QUITS WORKING. NOT SAFE TO DRIVE.

ON SEPTEMBER 26, 2014, I WAS INVOLVED IN AN ACCIDENT AS WE WERE DRIVING ON A CITY STREET TO WHERE MY PASSENGER SEAT BELT DID NOT WORK UPON FRONTAL HEAD ON IMPACT OR MY AIRBAGS DIDNT GO OFF CAUSING ME TO COLLIDE INTO THE DASH BOARD. THIS CAUSED LIGAMENT TEARING IN MY RIGHT HAND/SHOULDER AS THAT WAS THE INITIAL IMPACT. NOW I HAVE TO CONTINUE TO SUFFER FROM LIMITATIONS ON THE USE OF MY RIGHT HAND/SHOULDER COMPLICATIONS. FOR THE BRAKE ISSUE BEGINNING DECEMBER 1, 2019. IT HAS COME UP THAT THE EMERGENCY BRAKE IS STICKING AND TEARING THROUGH MY BRAKES AS I AM DRIVING ON THE STREET OR EVEN HIGHWAY CAUSING IT TO SMOKE AROUND MY BACK TIRES. I NEARLY LOST MY LIFE ONCE, AND DO NOT WANT IT TO HAPPEN AGAIN, BUT WHEN CHECKING BRAKE RECALLS IT'S ONLY UP TO A 2010 MODEL AND I HAVE A 2012 MODEL. THIS ISSUE HAS CAUSED THE PADDING ON MY BREAKS TO COMPLETELY DISAPPEAR LEAVING ME UNABLE TO COME TO A STOP.

AT SLOW RATES OF SPEED THE STEERING BECOMES VERY DIFFICULT TO CONTROL IF I WAS TO RUN OVER A LITTLE POT HOLE IN THE STREET MY CAR WOULD JERK VIOLENTLY TO THE LEFT OR RIGHT

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 15 MPH, THE STEERING WHEEL BECAME FIRM WITHOUT WARNING, WHICH MADE IT DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,400.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE DRIVING. ALSO, THE ELECTRIC POWER STEERING WARNING INDICATOR ILLUMINATED AND "SEE DEALER IMMEDIATELY" WAS DISPLAYED. THE CONTACT CALLED AN UNKNOWN DEALER TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) EVEN THOUGH THE FAILURE WAS IDENTICAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.

THE GEAR SHIFT LIGHT ON THE DASH BOARD STAYS ON AND IT'S MAKING MY CAR GO DEAD. I HAVE TO KEEP GETTING A JUMP EVERYDAY. IT IN PARK NO KEY IN THE IGNITION AND DOORS LOCKED.ITS MAKING A LOUD NOISE

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL FAILED WITHOUT WARNING AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE OVER A CURB TO AVOID A CRASH. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SENSOR FAILED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER PROVIDED CASE NUMBER: 25174216. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

STARTED VEHICLE AND WENT TO PULL AWAY FROM CURB AND THERE WAS NO POWER STEERING AND THEN NOTICED STEERING LIGHT WAS ON IN THE DASH LIGHTS. VEHICLE WAS SHUT OFF UNTIL THE NEXT DAY, WENT TO ASSESS PROBLEM AND WHEN VEHICLE WAS STARTED THE LIGHT WAS OFF AND POWER STEERING WAS BACK WORKING PROPERLY.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHEN THE VEHICLE WAS TAKEN TO HAVE THE OIL CHANGED, THE MECHANIC HEARD A WINDING SOUND COMING FROM THE TRANSMISSION. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED AND EXHIBITED A JERKING SENSATION BEFORE ACCELERATING. WESTFIELD FORD (LOCATED AT 6200 S LA GRANGE RD, COUNTRYSIDE, IL 60525, 708-354-8600) HEARD THE WINDING NOISE UNDER THE HOOD AND DIAGNOSED THAT THERE WAS A DEFAULT WITH THE PARKING BRAKE AND ROTORS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT IT WOULD NOT BE COVERED UNDER WARRANTY BECAUSE IT WAS EXPIRED. THE MANUFACTURER PROVIDED CASE NUMBER: CAS25108633. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

WHEN TURNING ON THE WINDSHIELD WIPERS TO LOW SETTING, THEY INITIATE AT FULL SPEED WITH SMALL BREAKS IN BETWEEN GOING TO THE CORRECT SET WIPER SPEED. HAVE TO TURN OFF COMPLETELY SEVERAL TIMES IN ORDER FOR THE CORRECT SETTING TO REGISTER FINALLY. AUTOMATIC TRANSMISSION HAS HARD SLIPPING SHIFTING GOING FROM 1ST TO 2ND GEAR WHEN ACCELERATING FROM A STOPPED POSITION, VERY SIMILAR TO THE FORD FOCUS POWERSHIFT TRANSMISSION RECALL

WHILE DRIVING DOWN THE HIGHWAY SUDDENLY THE VEHICLE LOST ALL POWER STEERING RESULTING IN ME TO PULL OVER.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL SEIZED FOR APPROXIMATELY TWO MINUTES AND THE POWER ASSIST FAULT WARNING INDICATOR ILLUMINATED. TUTTLE-CLICK FORD LINCOLN (43 AUTO CENTER DR, SUITE A, IRVINE, CA 92618, (949) 472-5200) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000(STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE NEEDED TO BE TAKEN BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 74,400.

MY CARS POWER STEERING HAS COMPLETELY CEASED UP. I BOUGHT IT USED JUST OVER A YEAR AGO IN JULY 2018. THE LIGHT HAS COME ON FOR SERVICE ALONG WITH THE TRACTION CONTROL LIGHT. MY CAR HAS ROUGHLY 170,000 MILES, MAYBE A LITTLE LESS. IN LOOKING UP THIS ISSUE, THERE IS A DISTURBING AMT OF PEOPLE WITH THE EXACT ISSUE WHO HAVE ACTUALLY HAD ACCIDENTS BECAUSE OF THIS. LUCKILY I HAVE NOT BUT MY CAR IS NOW WORTHLESS AS THERE IS NO WAY I'LL BE ABLE TO AFFORD THE REPAIRS YET I STILL HAVE TO PAY FOR THE LOAN. MY CAR WAS IN MOTION WHEN THIS HAPPENED HOWEVER MY BOYFRIEND WAS DRIVING ON THE HIGHWAY, ROUGHLY AT 70MPH, AND WAS ABLE TO CONTINUE DRIVING. I DONT HAVE THE MUSCLE TO DO THIS, NOR AM I TAKING THE RISK. I ALSO KNOW MY VIN IS NOT COVERED UNDER THE RECALL BUT FORD SHOULD KNOW BY NOW THAT THERE IS OBVIOUSLY SOMETHING GOING ON WITH OTHER CARS NOT COVERED BY THE RECALL. THIS PROBLEM NEEDS TO BE RESOLVED! SOMEONE IS GOING TO GET KILLED IF THEY HAVENT ALREADY. IT'S NOT RIGHT TO JUST IGNORE THIS ISSUE. SOMETHING NEEDS TO BE DONE.

THE ELECTRIC STEERING FAILED AS DESCRIBED IN A RECALL FOR OTHER 2012 FORD FUSIONS, BUT NOT MY OWN.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH ON THE HIGHWAY, THE POWER STEERING SUDDENLY FAILED. THE CONTACT EXITED THE HIGHWAY AND PARKED AT A NEARBY FUEL STATION. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE POWER STEERING CONTINUED TO FAIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS THE SAME AS THE ONE LISTED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING AT A MODERATE RATE OF SPEED, THE POWER STEERING SEIZED AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), BUT THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 156,000.

NOVEMBER 18, 2019 APPROXIMATELY 6:30 P.M. CENTRAL TIME I WAS DRIVING MY 2012 FORD FUSION WHICH I HAVE OWNED LESS THAN A MONTH, ON A DARK, CITY STREET AT APPROXIMATELY 20 MILES AN HOUR WHILE LOOKING FOR A BUSINESS. SUDDENLY, THE ELECTRIC ASSIST STEERING WENT OUT AND THE CAR BECAME DIFFICULT TO STEER. A WARNING LIGHT WAS LILLUMINATED ON THE DASHBOARD ADVISING OF ELECTRIC POWER STEERING FAULT. AS I WAS SHUTTLING CHILDREN FROM AN AFTER SCHOOL EVENT HOME, I DID NOT HAVE TIME TO STOP THE CAR AND READ THE OWNER'S MANUAL FOR THE FAULT LIGHT. I PROCEEDED HOME USING MANUAL STEERING. ONCE AT HOME, I READ THE OWNER'S MANUAL AND SHUT DOWN THE CAR AND RESTARTED AND THE FAULT CLEARED. RESEARCH SHOWED THAT THERE WERE SAFETY RECALLS ISSUED FOR THE STEERING 15 S18 AND 15 N01. I TOOK THE VEHICLE INTO BOB ALLEN FORD DEALERSHIP IN OVERLAND PARK, KANSAS WHERE THEY DIAGNOSED POWER STEERING RACK FAILURE. THEY ADVISED APPROXIMATELY $1,500 CHARGE TO SERVICE. I INQUIRED REGARDING THE SAFETY AND CUSTOMER SERVICE RECALLS AND WAS TOLD THE VEHICLE WAS NOT COVERED DUE TO MILEAGE. I CONTACTED FORD CUSTOMER SERVICE AND WAS ALSO REJECTED FOR ANY ASSISTANCE. I ASKED THE SERVICE MANAGER AT BOB ALLEN FORD IF HE WOULD SPLIT THE COST WITH ME, WHICH HE REFUSED. IT WOULD APPEAR TO ME THAT IF THIS IS A KNOWN DEFECTIVE PART/SAFETY ISSUE, IT SHOULD BE COVERED REGARDLESS OF MILEAGE OF THE FORD CAR.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE BACKING OUT OF THE PARKING LOT, THE STEERING LOST POWER AND THE POWER STEERING DEFAULT INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO CLASSIC FORD SALES (919-934-6500, LOCATED AT 1698 E BOOKER DAIRY RD, SMITHFIELD, NC 27577) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE TECHNICIAN STATED THAT THERE WAS NO FAILURE CODE. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE SAME DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 60 MPH, THE SPEED BEGAN TO DECREASE AND THE POWER STEERING SUDDENLY SEIZED. IN ADDITION, THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE POWER STEERING SYSTEM'S ELECTRICAL DEFAULT AND POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

ABS WARNING LIGHT AND LOW BRAKE FLUID LIGHT ON. THE LINES AND MASTER CYLINDER WERE REPLACED AND THE BRAKES ARE IN WORSE CONDITION. LOOSE AND POOR RESPONSE WHEN MOVING AND NEEDING TO STOP.

POWER STEERING FAILED. VEHICLE DISPLAY SERVICE POWER STEERING NOW AND SERVICE ADVANCE TRACK. MANUAL STEERING EFFORT REQUIRED IS EXTRODINARY VEHICLE WAS PREVIOUSLY REPAIRED IN 2018 AS PART OF RECALL 15V340000 VEHICLE IS CURRENTLY AT FORD DEALERSHIP FOR DIAGNOSIS AND HOPEFULLY REPLACEMENT OF THE SAME PARTS THAT WERE PREVIOUSLY RECALLED. I'M ALERTING NHTSA SO THAT YOU ARE AWARE A PREVIOUSLY REPAIRED VEHICLE UNDER THE RECALL CAMPAIGN HAS EXPERIENCED THE SAME ISSUE WITHIN ONE YEAR OF REPAIR.

DRIVING 60MPH ON THE FREEWAY AND INFORMATION CENTER MESSAGED POPPED UP SAYING "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING". STEERING BECAME VERY TIGHT AND WHEN TRYING TO ADJUST IN THE LANE, THE CAR WOULD REACT ERRATICALLY AND AGGRESSIVELY, MAKING IT EXTREMELY HARD TO MAINTAIN THE LANE. CAR WOULD "JUMP" OVER ABOUT A FOOT WHEN TRYING TO CORRECT THE STEERING WHEEL TO MAINTAIN THE LANE. SLOWED DOWN AND GOT OFF THE FREEWAY TO WHICH ANOTHER MESSAGE POPPED UP SAYING "SERVICE POWER STEERING NOW". NO POWER STEERING AT ALL, ALMOST IMPOSSIBLE TO DRIVE OVER 25 MPH WITHOUT RISK OR CRASHING DUE TO STEERING BEING EXTREMELY TIGHT AND RESISTIVE TO MAINTAINING THE LANE. LIMPED THE CAR HOME ABOUT 5 MILES, AND SCHEDULED AN APPOINTMENT AT A LOCAL FORD DEALERSHIP. TALKED TO AN OLDER GENTLEMEN OVER THE PHONE AND SAID THAT THIS HAPPENS ALL THE TIME AND THAT A COMPUTER REFRESH/UPDATE IS ALL THAT IS NEEDED. SCHEDULED APPOINTMENT AS SUCH. CAR WAS SERVICED AND POWER STEERING WAS WORKING JUST FINE FOR A 5 DAYS BEFORE THE "SERVICE POWER STEERING" AND "SERVICE ADVANCETRAC" LIGHT CAME ON, AND THE "SERVICE POWER STEERING NOW" CODE FOLLOWED WITHIN 5 MINUTES OF FIRST CODE. I UNDERSTAND THAT THERE WAS A PREVIOUS RECALL FOR THIS EXACT SAME ISSUE ON THE 2010-2012 FORD FUSIONS, BUT THIS FUSION WAS MANUFACTURED JUST OUTSIDE THE WINDOW IN MAY OF 2012. I BELIEVE THAT THIS ISSUE NEEDS TO BE COVERED UNDER THAT RECALL BECAUSE ITS THE SAME REOCCURRING ISSUES ON THIS YEAR OF FUSIONS.

A SHIFTER CABLE THAT DETACHES FROM THE TRANSMISSION IS NOT ALLOWING THE GEAR STATE TO GO INTO PARK. HOWEVER THE GEARSHIFT POSITION SHOWS IT IN PARK.

I WAS DRIVING ON A STREET LEAVING A RESTAURANT AND WENT ARE A RIGHT TURN AND A DISPLAY MESSAGE POP UP POWER STEERING ASSIST DEFAULT. AND MY STEERING WHEEL LOCKED ON ME

WHILE IN MOTION LESS THAN 40 MPH, THE VEHICLE LOST POWER STEERING AND BECAME STIFF AND VERY HARD TO TURN THE STEERING WHEEL IN EITHER DIRECTION. DECIDED TO PARK THE VEHICLE IN A PARKING LOT AND HAVE THE VEHICLE TOWED TO THE DEALERSHIP. THIS HAS BEEN RECALLED PREVIOUSLY IN WHICH THE DEALERSHIP REPLACED THE PART WITH A REMANUFACTURED PART. HOWEVER, IN THE FIRST RECALL/REPAIR THE VEHICLE DID NOT HAVE ANY CAUSE OF CONCERN OTHER THAN TO ADDRESS THE NATIONAL RECALL. NOW, THE VEHICLE IS NOT DRIVABLE AND THE DEALERSHIP DOES NOT WANT TO REPLACE THE DEFECTED PART. INSTEAD THEY WANT TO CHARGE $1,915 FOR A FAULTY REMANUFACTURED PART THAT HAS GONE OUT AND COULD HAVE CAUSED SEVERE HARM AND DAMAGE TO PERSONS IN AND AROUND THE VEHICLE. HTTPS://WWW.NHTSA.GOV/VEHICLE/2012/FORD/FUSION/4%252520DR/FWD#RECALLS REVIEWING THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, THERE ARE OVER 10+ COMPLAINTS FILED WITHIN THE PAST 3 WEEKS FOR FAULTY STEERING. THIS IS AN OBVIOUS GRAVE CONCERN AS THERE IS SEVERE RISK IN LOSING CONTROL OF THE VEHICLE DUE TO POORLY DESIGNED STEERING.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE OPERATING THE VEHICLE, THE CONTACT STATED THAT EXTRA STRENGTH WAS NEEDED TO TURN THE STEERING WHEEL LEFT OR RIGHT AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FORD & LINCOLN OF SMITHTOWN (440 EAST JERICHO TURNPIKE, ST JAMES, NY 11780, (631) 265-2340) WHERE THE CONTACT WAS INFORMED THAT THE STEERING WHEEL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 100,000.

DROVE THAT MORNING TO WORK WHEN I CRANKED BACK UP TO LEAVE POWER STEERING ASSIST FAULT SHOWED UP AND NO POWER STEERING

WHILE DRIVING TO WORK 11/4/19 I GOT A MESSAGE ON THE DASH SAYING POWER STEERING NOW AND ADVANCETRAC WHEN IT CAME TIME TO MAKE A TURN AT A LIGHT AFTER EXITING THE HWY I HAD TO STRUGGLE AND PULL ... I COULDN'T BELIEVE MY CAR LOST POWER JUST LIKE THAT. 71K MILES NO WARNING BEFORE THAT DAY OF STEERING PROBLEMS.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO PAT MILLIKAN FORD (9600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239, (313) 731-6436) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION HYBRID. WHILE DRIVING 5 MPH, THE ADVANCE AUTO TRAC AND POWER STEERING ASSIST WARNING INDICATORS ILLUMINATED. ALSO, WHILE MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. THE CONTACT ATTEMPTED TO STEER THE WHEEL, BUT IT FAILED TO STEER PROPERLY. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON, PLACED THE VEHICLE IN REVERSE, AND THEN DRIVE; HOWEVER, THE STEERING WHEEL FAILED. AAA WAS CONTACTED AND TOWED THE VEHICLE TO HERITAGE FORD (2075 EDSEL LN NW, CORYDON, IN 47112, (812) 738-3284) WHERE IT WAS DIAGNOSED THAT THE STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.

ON OR ABOUT 28 OCTOBER, WOKE TO TO DRIVE TO WORK AND NOTICED UPON STARTING THE VEHICLE THAT THE "POWER STEERING ASSIST FAULT" MESSAGE DISPLAYED ON THE INSTRUMENT PANEL AND THE STEERING BECAME VERY STIFF. AFTER ATTEMPTING TO DRIVE THE VEHICLE FOR A VERY SHORT DISTANCE, AN ADDITIONAL MESSAGE OF "SERVICE ADVANCETRAC" DISPLAYED AND THERE WAS A SMELL OF BURNT ELECTRONICS. THIS ISSUE APPEARED WITHOUT ANY WARNING.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, EXTRA DISTANCE WAS NEEDED WHEN BRINGING THE VEHICLE TO A COMPLETE STOP. THE CONTACT ALSO MENTIONED THAT THE STEERING WHEEL SEIZED PRIOR TO THE BRAKE FAILURE. THE VEHICLE WAS TAKEN TO BARBEE'S FREEWAY FORD (4471 E EVANS AVE, DENVER, CO 80222, (303) 584-6600) TWICE FOR DIAGNOSTIC TESTING, BUT THE FAILURES COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO BIG MIKE NAUGHTON FORD (150 S HAVANA ST, AURORA, CO 80012, (303) 343-1900) FOR THE BRAKING FAILURE, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO LEWIS FORD LINCOLN OF HAYS (4450 VINE ST, HAYS, KS 67601, (785) 625-3441) WHERE THE STEERING MODULE WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,419.

SWOLLEN LUG NUTS AS PER APPLE FORD OF RED LION. I HAD MY CAR IN FOR OIL CHANGE AND ROTATE THE TIRES. THEY WILL NOT ROTATE FOR FEAR OF BREAKING LUG NUTS. THEY WILL SELL ME NEW LUG NUTS AND NOT CHARGE ME TO PUT THEM ON. IS THIS DEFECT CURRENTLY BEING LOOKED AT? A SEARCH ONLINE SAYS ITS A COMMON PROBLEM.

THIS VEHICLE WAS TOTALED IN APRIL 2015 IN VIRGINIA AND IS NO LONGER IN MINE. I HAVE REACHED OUT TO FORD MOTORS WITH THIS INFORMATION AND THEY SAY I'M THE REGISTERED OWNER. THERE IS NOTHING THEY CAN DO. NOW THE FLORIDA HIGHWAY SAFETY & MOTOR VEHICLES IS CONTACTING ME ABOUT NOT COMPLETING THE RECALL. THERE IS NO WAY THAT CAN BE DONE FOR A VEHICLE THAT DOESN'T EXIST.

I HAVE LOSS OF ELECTRIC POWER STEERING ASSIST WHILE DRIVING AND SYSTEM DEFAULTS TO MANUAL STEERING MODE. ERROR CODE C1277 IS THE ERROR CODE. THE VEHICLE WAS IN MOTION WHEN THE POWER STEERING WENT OUT. NOW EVERY TIME WE DRIVE OUR CAR WE HAVE TO DO MANUAL STEERING. FORD IS REFUSING TO FIX MY VEHICLE SINCE IT IS NOT ON THE RECALL LIST. I AM REQUESTING THAT MY VEHICLE BE PUT ON THE RECALL LIST AS I AM HAVING THE EXACT ISSUES OTHERS HAS COMPLAINED ABOUT FOR POWER STEERING ELECTRICAL ISSUES.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL PULLED TO THE RIGHT BEFORE "POWER NEEDS CHECKING' APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER ASSIST WAS FAULTY AND NEEDED TO BE REPAIRED. SKYLINE FORD (2510 COMMERCIAL ST SE, SALEM, OR) WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000(STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

LAST WEEK I RECEIVED A RECALL FOR THE AIRBAGS ON MY VEHICLE. BEFORE I CALLED FOR AN APPOINTMENT, I CHECKED THE RECALL ON LINE AND NOTICED THE STEERING IS ALSO BEING RECALLED. TWO DAYS LATER WHILE DRIVING, LIGHTS STARTED GOING OFF ON MY DASHBOARD. THE STEERING AND TSC LIGHTS WERE BLINKING AND RINGING. I HAD NO IDEA WHAT TO DO! I READ THE DASHBOARD WHICH SAID CHECK MY POWER STEERING FLUID, THER IS NO FLUID WELL??? I CALLED MY FORD DEALER AND WAS TOLD ' WE WILL FIX THE AIRBAG, BUT HAVE NO IDEA ABOUT THE STEERING ISSUES, MY CAR HAS NO RECALL FOR THAT' I TOLD THEM I WAS LOOKING RIGHT AT THE RECALL NOTICE, AND SINCE I WASN'T NOTIFIED, THEY CAN'T FIX IT. I TOLD HER I CANNOT DRIVE THE VEHICLE THAT THE CAR WON'T STEER, SHE TOLD ME TO HAVE IT TOWED IN. I HAVE PURCHASED A 1990 BRONCO I, A 1999 FORD RANGER AND A 2007 ESCAPE FROM THIS SAME DEALER. THESE VEHICLES HAVE AS FOLLOWS: 660K,588K AND 290K MILES ON THEM. MY RANGER STILL HAS THE ORIGINAL MUFFLER. IS THIS THE WAY I SHOULD BE TREATED. IF THE CAR HAS BEEN RECALLED FOR STEERING, WHICH YOU CAN EASILY SEE FROM THE TIRE WEAR, THAN WHY DOESN'T FORD STAND UP AND REPAIR IT, SINCE THERE IS A RECALL. I COULD FIX IT MYSELF, BUT FORD HAS BLOCKED THE COMPUTER USAGE, DO I NEED TO BYPASS THAT ALSO. I'M A SIMPLE MAN WHO LOVES HIS FORDS. I BRAG CONSTANTLY ABOUT MY VEHICLES. I BRAG CONSTANTLY ABOUT MY DEALER. I FEEL BETRAYED!!!

TRANSMISSION HAS DELAYED GEAR SHIFTING, GEAR SLIPPING AND THE ENGINE REVS WITHOUT THE CAR ACCELERATING. TO PUT IT SIMPLY THE TRANSMISSION HAS FAILED. TWICE!

CAR SUDDENLY LOSES ENGINE POWER (HAS HAPPENED 5 TIMES SINCE APRIL 2019) AND ON THE HIGHWAY JUST STARTS COASTING RAPIDLY SLOWING DOWN (LIKE IT IS ONLY USING BATTERY POWER). A WARNING LIGHT ALSO COME ON (A RED TRIANGLE WITH AN EXCLAMATION MARK IN THE MIDDLE) WITH THE WORDS "STOP SAFELY NOW" (SEE IMAGE). IN THE 5 TIMES IT HAS HAPPENED, THE FIRST TIME WAS AT APPROXIMATELY 30 MPH IN THE CITY, THE REMAINING TIMES WERE ALL AT 50-65 MPH ON THE HIGHWAY. EACH TIME, THERE WAS NO TURNING, BREAKING OR ACTIVATING ANY OTHER SYSTEM IN THE CAR (RADIO, CRUISE CONTROL ETC). IN EACH CASE, WE PULLED OVER AND TURNED OFF THE CAR. AFTER A FEW MINUTES, THE CAR WAS RESTARTED WITHOUT ISSUE UNTIL THE NEXT TIME IT HAPPENED (TYPICALLY EVERY 1-2 MONTHS EXCEPT THIS MONTH WHERE IT HAPPENED TWO DAYS IN A ROW).WHILE I DO NOT KNOW WHAT THE CAUSE OF THIS PROBLEM IS, THERE ARE DOZENS OF REPORTS FROM OTHERS REPORTING A SIMILAR PROBLEM, SOME OF WHICH THEY THOUGHT WAS RELATED TO A PROBLEM WITH THE DIFFERENTIAL PRESSURE FEEDBACK SENSOR (DPFE) AT FAULT SOME OF TIME, AND INCORRECTLY MEASURING EXHAUST GAS RE-CIRCULATION (EGR) PRESSURE (REPAIR PAL WEBSIE FOR EXAMPLE). THE WEB IS FULL OF THESE COMPLAINTS BUT WHEN WE TOOK THE CAR TO FORD, THEY CLAIM THAT THIS HAS NEVER BEEN REPORTED BEFORE. THEY TOOK THE CAR AND DROVE IT FOR A FEW MILES, DIDN'T HAVE THE PROBLEM AND SO SAID THERE WERE NO PROBLEMS. I DON'T WANT TO LET MY DAUGHTER DRIVE THE CARE ANYMORE BECAUSE I AM WORRIED OF HER HAVING AN ACCIDENT IF SHE IS DRIVING ON THE HIGHWAY AND SUDDENLY THE CAR STOPS. INTERESTINGLY, THIS PROBLEM SEEMS TO BE OCCURRING IN FORD FUSIONS OF MULTIPLE MODEL YEARS SUGGESTING THAT THERE IS A DEFECT IN DESIGN, PARTICULARLY SINCE SOME OF THE OCCURRENCES ARE BEING REPORTED IN NEWER MODEL YEARS.

A WEEK AGO I SMELLED SOMETHING BURNING WHILE I WAS DRIVING. I HAD JUST HAD A BELT REPLACED AND THOUGHT FLUID LEAKED AND WAS BURNING OFF, CHECKED UNDER MY HOOD AND COULDN'T SMELL ANYTHING. A FEW DAYS LATER MY BOSS TOLD ME MY TAIL LIGHT WAS OUT. I HAD JUST CHANGED IT A MONTH OR SO AGO, BUT WHEN I LOOKED AT MY LIGHT, THE BULB WAS BLACK, THE BASE YOU PLUG IT INTO IS BURNT AND THE PLASTIC ON THE ASSEMBLY IS MELTING. WHY IS THIS NOT A RECALL YET? I SEE PLENTY OF PEOPLE ON HERE WITH THE SAME ISSUE.

MY POWER STEERING ALL OF A SUDDEN STOPPED WORKING. PARKED IT FOR THE DAY AND WHEN I LATER RETURNED TO MY CAR, THE WHEEL WAS VERY HARD TO TURN. THE COST OF REPAIR IS TOO EXPENSIVE. NOT HAPPY ABOUT THIS AT ALL. I SEE THERE WAS A RECALL PREVIOUSLY FOR THIS PROBLEM WITH ONLY A CERTAIN MODEL OF THE FUSION AND MANY DIFFERENT MODES OF FUSIONS HAVE BEEN AFFECTED BY THIS PROBLEM. A RECALL NEEDS TO BE TAKEN INTO AFFECT FOR THIS PROBLEM! YOU HAVE MANY UNHAPPY CUSTOMERS!!

POWER STEERING STOPPED WORKING. WARNING APPEARED ON DASH STATING: "SERVICE POWER STEERING PUMP NOW."

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING AND ADVANCETRAC WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC CONFIRMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. COGSWELL MOTORS (1900 E MAIN ST, RUSSELLVILLE, AR 72801, (479) 968-2665) WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER WHO THEN REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 104,000.

STEERING WHEEL PLAY AND METAL NOCKING STATIONARY

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, A GRINDING NOISE EMERGED FROM THE REAR PASSENGER SIDE OF THE VEHICLE. IN ADDITION, THE ABS, TRACTION CONTROL, SERVICE ADVANCETRAC, AND TIRE PRESSURE SENSOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CALIPERS AND BRAKE PADS WERE REPLACED BY THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING AND SERVICE ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE SAFELY TO HER RESIDENCE. AFTER TURNING OFF THE IGNITION, THE STEERING WHEEL BECAME STILL AND WAS UNABLE TO TURN. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS TOWED TO CHENOWETH FORD INC (LOCATED AT 1564 E PIKE ST, CLARKSBURG, WV 26301, (800) 344-1108) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 79,000.

2012 FORD FUSION VIN [XXX] (THE VEHICLE VIN SECTION OF THIS COMPLAINT WOULD NOT ALLOW ANY ENTRY SO I HAVE ENTERED IT HERE). THIS VEHICLE'S VIN IS ON NHTSA AND FORD RECALL LISTS FOR DEFECTIVE PASSENGER FRONTAL AIRBAG: FORD RECALL NUMBER 9S01, NHTSA RECALL NUMBER 19V001. I HAVE ASKED MY FORD DEALER TO REPLACE THIS DEFECTIVE AIRBAG SEVERAL TIMES BUT THEY KEEP TELLING ME THEY DO NOT FIND IT ON THEIR RECALL LIST. I AM WORRIED ABUT MY SAFETY AND THE SAFETY OF MY PASSENGERS IF THIS DEFECTIVE AIRBAG IS NOT REPLACED. MY FORD DEALER IS NOT HELPING. WHAT CAN I DO? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE CONTACT'S MOTHER-IN-LAW WAS DRIVING AT LOW SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE CHECK POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DOENGES FORD (1901 SE WASHINGTON BLVD, BARTLESVILLE, OK 74006, (918) 333-0900), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO THE RECALL. THE FAILURE MILEAGE WAS 86,000.

POWER STEERING ASSIST FAULT CAME ON ,STEERING BECAME VERY DIFFICULT WHILE BACKING

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS TAKEN TO TITUS-WILL FORD (3606 S SPRAGUE AVE, TACOMA, WA 98409, (253) 475-4151) AND THE CONTACT WAS INFORMED THAT THE REPAIRS WOULD COST $1,500. THE DEALER STATED THAT THE REPAIRS WERE DIFFERENT THAN WHAT WAS LISTED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE VEHICLE WAS ENGAGED IN PARK, THE VEHICLE ROLLED AWAY. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE EMERGENCY BRAKE HAD TO BE APPLIED TO STOP THE VEHICLE. WHEN ATTEMPTING TO RESTART THE VEHICLE, THE GEAR BECAME STUCK AND WOULD NOT MOVE. RUSSELL BARNETT FORD (4055 TULLAHOMA HWY, WINCHESTER, TN 37398, (931) 967-2277) WAS CONTACTED AND STATED THAT THE GEAR SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

I WAS DRIVING AT HIGHWAY SPEEDS AND THE SERVICE ADVANCETRAC MESSAGE APPEARED AND THE TRACTION CONTROL LIGHT CAME ON. I QUICKLY NOTICED I HAD NO POWER STEERING. I PULLED OVER AND DID SOME QUICK RESEARCH AND COME TO FIND OUT THAT THERE HAD BEEN OTHER RECALLS FOR THIS PROBLEM WITH OTHER VEHICLES BUT MINE WAS NOT INCLUDED IN THIS RECALL BUT IT WAS FOR THE SAME PROBLEM AND THE SAME PARTS (RACK AND PINION).

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING SUDDENLY FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THEY WERE ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED ROBBIE ROBERSON FORD (LOCATED AT 2825 MEMORIAL DR, WAYCROSS, GA 31503, 912-283-3131) AND WAS INFORMED THAT THE WARNING INDICATOR MEANT THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIR. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

TAKATA INFLATORS HAVE 2012 FORD FUISN BOT AT HANSEL FORD SANTAROSA CA. POWER STEARING WENT OUT AND THEY CHARGED ME 800 DOLLARS TO FIX .THEN FOUND OUT IT WAS A RECALL IS THAT LEGAL ? NOW WE HAVE THE AIR BAG RECALL THEY KEEP BEATING AROUND THE BUSH SAYING DON'T HAVE PART TO FIX .DO I HAVE TO PAY FOR THIS RECALL TO HAVE OWNED FIVE FORD'S IN THE PAST WAS A GOOD CUSTOMER REALLY FEEL SCREWED BY FORD ALWAYS OWNED DOMESTIC CARS THINK I'LL GO TOYOTA NOT A HAPPY CUSTOMER.

I HAD TO PURCHASE NEW TIRES WHEN MY TIRES WAS ONLY A COUPLE YEARS OLD AND I ONLY DRIVE TO WORK AND THE USUAL RUNNING AROUND (GROCERY SHOPPING, DR VISITS,ETC.). THEN I GOT A FLAT IN ONE OF THOSE AND HAD TO BUY A NEW TIRE. THIS HAVE BEEN VERY COSTLY TO ME.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE DOOR LATCHES ON ALL THE DOORS WERE NOT OEPRATING PROPERLY. THE CONTACT OPENED THE DOORS BY ROLLING DOWN THE WINDOWS. THE VEHICLE WAS TAKEN TO THE FORD STORE MORGAN HILL (408-782-8201, LOCATED AT 17045 CONDIT RD, MORGAN HILL, CA 95037) WHERE THE LATCHES AND THE WIRING WERE REPLACED; HOWEVER, THE FAILURE RECURRED TWO YEARS LATER. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHO RECOMMENDED A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 60 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE POWER ASSIST FAILED TO OPERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS RELATED TO A RECALL. THE VEHICLE WAS THEN TOWED TO LEN STOLER FORD (11275 REISTERSTOWN RD, OWINGS MILLS, MD 21117, 410-356-7000) WHERE IT WAS DISCOVERED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

POWER STEERING FAILURE /SERVICE ADVANCETRACE

MY CAR WAS GETTING HARDER AND HARDER TO TURN .NOW THE POWER STEERING HAS WENT OUT AND ITS ALMOST IMPOSSIBLE TO TURN.

POWER STEERING FAILURE. POWER STEERING GOES OUT WHILE DRIVING. SHUTTING OFF THE CAR AND RESTARTING IT SEEMS TO FIX IT. IT'S HAPPENED AT LEAST 10 TIMES TO MY VEHICLE IN THE PAST 3 MONTHS. A RECALL WAS ISSUED FOR MY YEAR/MODEL FOR THIS ISSUE BUT FORD SAYS MY CAR ISNT COVERED BECAUSE IT WAS MADE 1 MONTH AFTER AFFECTED VEHICLES.

I STOPPED TO GET GAS, PUT MY CAR IN PARK, AND SHUT THE CAR OFF. IT STARTED ROLLING FORWARD AS I WAS TRYING TO GET OUT. I LEAPED BACK IN AND HIT THE BRAKE AND PUT THE EMERGENCY BRAKE ON. AFTER THAT, THE CAR WOULDN'T START BECAUSE IT WAS REGISTERING THAT THE CAR WAS IN REVERSE EVEN THOUGH THE GEAR SHIFT WAS IN PARK. I WENT INTO THE GEAR SHIFT AREA BY PULLING OFF THE CENTER CONSOLE AND MANUALLY PUT IT IN NEUTRAL SO I COULD START THE CAR AND DROVE IT TO THE FORD DEALERSHIP FOR THEM TO LOOK AT IT. I DID SOME RESEARCH AND SAW THAT SIMILAR ISSUES WERE FOUND IN 2013 AND NEWER FORD FUSIONS AND THEY WERE RECALLED. I'M THINKING THE 2012 YEAR FORD FUSION SHOULD BE INCLUDED IN THIS RECALL.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 15 MPH, THE VEHICLE'S POWER ASSIST FAILED TO OPERATE AS NEEDED WHILE MAKING A TURN AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME AS THE FAILURE PERSISTED. THE CONTACT CALLED RON ALPEN FORD (1207 N COLUMBUS ST, WEST LIBERTY, IA 52776, 319-627-2958) AND WAS INFORMED THAT THE POWER STEERING SHOULD RETURN TO NORMAL WHEN THE VEHICLE WAS RESTARTED. THE DEALER INFORMED THE CONTACT TO BRING THEM THE VEHICLE. WHILE DRIVING TO THE DEALER, THE FAILURE RECURRED. THE CONTACT WAS ABLE TO ARRIVE AT THE DEALER WHERE THEY CONFIRMED THE POWER ASSIST FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ALSO STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS REFERRED BY THE MANUFACTURER TO CONTACT NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,400.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING LOST POWER AND "SERVICE POWER STEERING NOW" AND THE ADVANCETRAC INDICATORS ILLUMINATED. THE CONTACT CALLED THREE DIFFERENT DEALERS, INCLUDING BILL CURRIE FORD AT 813-872-5555 (LOCATED AT 5815 N DALE MABRY HWY, TAMPA, FL 33614) AND WAS INFORMED THAT THERE WAS NO RECALL. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING MOTOR FAILED AND NEEDED TO BE REPLACED (CODE P07AE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000.

BRAKES ON 2012 FORD FUSION HYBRID COMPLETELY FAILED WHILE DRIVING ON 8/30/19. MY SON WAS DRIVING AND WAS GOING 30 MPH. HE USED THE PARKING BRAKE TO STOP THE CAR. I HAD THE CAR TOWED TO THE FORD DEALER SERVICE DEPARTMENT 9/3/19. I AM TOLD THE 'ABS MODULE' FAILED. COST FOR PART IS $700. TOTAL REPAIR COST $1400.

STEERING ASSIST ERROR AND ADVANCETRAC ERROR; STEERING FAILED UPON STARTING THE CAR AND UNABLE TO SAFELY DRIVE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN, THE POWER STEERING FAULT MESSAGE WAS DISPLAYED, AND THERE WAS AN ABNORMAL CHIMING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STEERING SECTOR WAS INOPERABLE. THE VEHICLE WAS TOWED TO TUSCALOOSA FORD (5801 MCFARLAND BLVD E, TUSCALOOSA, AL 35405, (205) 304-0719) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 260,000.

UNABLE TO OPEN DRIVERS SIDE DOOR FROM INSIDE - DRIVERS SIDE ELECTRIC DOOR LOCKS AND INSIDE HANDLE WILL NOT OPEN DOOR. MUST PUT WINDOW DOWN AND REACH OUT SIDE TO OPEN DOOR

POWER STEERING HAS FAILED 3 TIMES ON THIS CAR...WILL BE FINE THEN POWER STEERING ASSIST IS LOST AND HAVE HAD TO REPLACE THE ENTIRE STEERING RACK 3 TIMES. LIGHT COMES ON WHILE DRIVING THEN AFTER TURNING VEHICLE BACK ON WILL NOT MOVE HAS TO BE TOWED.

THE STEERING WHEEL "SLIPS" WHEN TURNING AT SPEEDS BELOW ~25MPH AND WHILE PARKED.A BANG TYPE NOISE IS HEARD EACH TIME THIS HAPPENS. IT HAPPENS WHEN CHANGING THE ROTATION OF THE STEERING WHEEL.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE STEERING ASSIST FAILURE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED TO HER RESIDENCE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT CALLED PAT & DAN'S DELBALSO FORD (LOCATED AT 249 MARKET ST, KINGSTON, PA 18704, (570) 288-4501) WHERE IT WAS DIAGNOSED THAT THE STEERING RATE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 153,000.

POWER STEERING IS NOT WORKING

WHILE EXITING FROM MY CONDO PARKING GARAGE, WHEN APPLYING THE BRAKE, BRAKE LIGHTS CAME ON AND THERE WAS BRAKE FAILURE.

DRIVING DOWN THE ROAD AT 20 TO 30 MPH ADVANCETRAC LIGHT ON THE DASH AND I LOST POWER STEERING.

POWER STEERING ASSIST FAULT. SEE A RECALL FROM 2015 ON 400K+ CARS BUT MINE WASNT ONE OF THEM. IM ALSO HAVING THIS PROBLEM. TRIGGERS WHEN TURNING CAR ON. RESETS WHEN TURNING CAR OFF AND ON AGAIN.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING AT 30 MPH AND THE CONTACT WAS ABOUT TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST AND KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT DID NOT KNOW IF THE THE OTHER TWO OCCUPANTS OF THE OTHER VEHICLES WERE INJURED. THE CONTACT MENTIONED BEING SLIGHTLY BLACKED OUT AFTER THE CRASH. A POLICE REPORT WAS FILED. THE CONTACT'S SON IN LAW DROVE THE VEHICLE BACK TO THE CONTACT'S RESIDENCE. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED AND NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,061.