EN

2012 Ford Mustang 2 DR RWD

7
Recalls
449
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 8.7%

Complaints
Recalls

449 Complaints

for 2012 FORD MUSTANG
10/26/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5C5******
Summary

The contact owns a 2012 Ford Mustang. The contact stated while driving 40 MPH, the accelerator pedal was depressed however, the vehicle failed to exceed 50 MPH while the RPM decreased to 0. The check engine warning light and several other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic who diagnosed that either the input shaft speed sensor or the output shaft speed sensor needed to be replaced. The dealer was notified of the failure and advised the contact that his vehicle could not be repaired under NHTSA Campaign Number: 16V248000 (Power Train) because the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 153,000.

07/24/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2C5******
Summary

car stopped accelerating twice on my mustang 7/23/21.first time on the way to work in traffic and then again when I was going to lunch around 11:30.

07/12/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2C5******
Summary

Granddaughter driving to work this morning when car lost throttle response.was on the highway in traffic, had to maneuver to the side of the road and turn car off, then wait awhile and restart.made it to work without any more occurrences yet.car not scanned for codes yet.yes the wrench came on but went off after restart.

03/19/2021
Components: POWER TRAIN
Incident Date: 03/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2C5******
Summary

IAS I WAS DRIVING ON THE HIGHWAY AND LET OFF THE GAS, THE TRANSMISSION DOWNSHIFTED SUDDENLY TO A LOWER GEAR CAUSING THE ENGINE TO REV UP TO 4000 RPM.

01/31/2021
Components: POWER TRAIN
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU2C5******
Summary

SAME AS EVERYONE I KNOW HIGH REV LOCKOUT, CAN'T SHIFT PAST 7KRPMS CLUTCH PEDAL STICKS TO THE FLOOR. GEARS ARE ROUGH TO GET INTO NORMAL. WILL HEAR LOUD CLUNKING WHEN CHANGING GEARS SOMETIMES. CAR HAS 35K MILES I BOUGHT IT WITH 17K MILES AND THE ISSUE HAS ALWAYS BEEN THERE. THIS NEEDS TO BE ADDRESSED THIS COULD CAUSE TRANSMISSION FAILURE AND ACCIDENTS IF IT FAILS ON HIGHWAYS.

01/07/2021
Components: POWER TRAIN
Incident Date: 12/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM2C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFTER SLIPPED INTO FIRST GEAR WITHOUT WARNING. UPON RESTARTING THE VEHICLE, THE VEHICLE WORKED AS DESIGNED. THE CONTACT CALLED GOSCH FORD TEMECULA (26895 YNEZ RD, TEMECULA, CA 92591, (951) 699-1302) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION FAILED TO PRODUCE POWER AND THE FIRST GEAR HAD CEASED. THE CONTACT STATED THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 129,000.

01/04/2021
Components: SEATS
Incident Date: 10/30/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 1ZVBP8CF2C5******
Summary

I WAS DRIVING AND PULLED OVER BECAUSE MY BACK WAS BEING BURNED. MY DRIVER'S SEAT CAUGHT FIRE DUE TO HEATED SEATS MALFUNCTION. FORTUNATELY SMOTHERING THE FIRE DIDN'T REQUIRE HELP FROM THE FIRE DEPARTMENT. I CALLED MARCOTTE FORD. THEY TOLD ME IT WOULD COST $85.00 JUST TO LOOK AT IT. I CALLED THE FORD CORPORATION. FORD REFUSES TO TAKE ACCOUNTABILITY. THE LEAST THEY COULD DO, IS DISABLE THE BUTTON SO THERE ISN'T RISK OF STARTING ANOTHER FIRE.*DT CONSUMER STATED SEAT COILS SHORT CIRCUITED AND THE DAMAGE IS INSIDE AND OUT. CONSUMER PAID OVER $300.00 FOR AFTER MARKET SOLUTION.*JB

10/23/2020
Components: STRUCTURE
Incident Date: 10/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0C5******
Summary

THE PAINT ON THE HOOD STARTING AT THE SEAM ON THE UNDERSIDE STARTED BUBBLING LIKE IT WAS RUSTING UNDERNEATH AND HAS SPREAD UP & AROUND ON THE TOP OF THE HOOD. THE PAINT IS NOW STARTING TO CRACK AND FALL OFF. I HAVE TAKEN IT TO FORD DEALERSHIP COLLISION CENTER AND TO AN INDEPENDENT COLLISION CENTER AND BOTH ADVISED THE HOOD NEEDS TO BE REPLACED AND PAINTED. BOTH ADVISED THIS IS A KNOWN ISSUE AND APPEARS TO BE SOME TYPE OF CONTAMINATION THAT OCCURS WHEN THE SEAM IS SEALED. THE QUOTES FOR THIS REPAIR ARE FOR $3400 & $3300. WHILE A 2012, OUR MUSTANG HAS BEEN KEPT UNDER A COVER AND ONLY HAS 24,000 MILES ON IT.

09/16/2020
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 07/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1C5******
Summary

WHILE DRIVING THE CAR SHIFTS DOWN INTO FIRST GEAR ON ITS OWN WHILE THE DASH GOES BLANK AND THE SPEEDOMETER STOPS WORKING. IT WILL ALSO SHOW A WRENCH LIGHT AT TIMES.

09/08/2020
Components: POWER TRAIN
Incident Date: 08/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8C5******
Summary

CAR SHAKES WHEN COASTING BETWEEN. 2K RPMS AND 3K RPMS CAR STARTS TO HESITATE AND ONLY WAY TO STOP THE SHAKING IS STEP OPN CLUTCH AND SHIFT TO ANOTHER GEAR OR STEP ON THE GAS PEDAL AND AFTER A COUPLE OF SECONDS IT WILL BEGIN TO ACCELERATE AND SHAKE MORE AGGRESSIVELY BEFORE RETURNING TO NORMAL OPERATION WITHOUT SHAKING WHICH WOULD BE VERY DANGEROUS IF I WERE TO TRY TO MATCH SPEED WHILE ENTERING A FREE WAY OR AVOIDING A POTENTIAL ACCIDENT.

08/13/2020
Components: AIR BAGS
Incident Date: 08/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM2D5******
Summary

2012 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED HE CONTINUOUSLY RECEIVED AIRBAG RECALL NOTICES. THE DEALER WAS CONTACTED AND INFORMED THE CONSUMER TO DISREGARD THE NOTICES, AS THE RECALL DID NOT INCLUDE THIS VEHICLE. *JS

08/05/2020
Components: AIR BAGS,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 07/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7C5******
Summary

I WENT TO GET A DIAGNOSTIC IN MY CAR AT THE FORD DEALERSHIP AND THEY TOLD ME THEY HAD A RECALL ON THE AIR BAG I PAID FOR THE DIAGNOSTIC AND THEY DID THE RECALL ON MY CAR THEN TIME PASSED AND MY AIR BAG LIGHT CAME ON AND HASN'T GONE AWAY EVER SINCE ALSO I HAD MY ELECTRICAL POWER RACK AND STEERING CHANGED MONTHS LATER FROM THE PREVIOUS VISIT! AND MY STABILITY CONTROL LIGHTS ARE ON I LITERALLY HAVE THE AIR BAG ,STABILITY CONTROL ,AND ENGINE LIGHT ON ! I DON'T GET IT I DO OIL CHANGE ON TIME I CHANGE MY BRAKES I KEEP MY CAR WELL MAINTAINED AND KEEPS GETTING WORSER ! I ALMOST HAD A ACCIDENT LOST CONTROL OF THE CAR AND SPUN OUT ON THE HIGHWAY THANK GOD I DID NOT CRASH OR CAUSED DAMAGES TO THE CAR IT WAS A VERY SCARY EXPERIENCE I HAVE EVER HAD I COULD OF DIED OR BEEN HURT !

08/03/2020
Components: POWER TRAIN
Incident Date: 11/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5C5******
Summary

THE GETRAG MT-82 MANUAL TRANSMISSION IN MY MUSTANG HAS HAD A HISTORY OF SHIFTS THAT TAKE EXTRA EFFORT, CLUNKY SHIFT ENGAGEMENT, AND A HIGH PITCHED WHINING NOISE FROM THE DRIVETRAIN UNDER THROTTLE APPLICATION, SINCE I BOUGHT THE VEHICLE USED 5 YEARS AGO. I HAVE HAD IT LOOKED AT AT A FORD DEALER, BUT THEY SAY NOTING IS WRONG. THE WHINE IS PRESENT EVERY TIME I DRIVE, THE OTHER ISSUES ARE INTERMITTENT. IN THE MOST ODD INCIDENT THAT I HAD IN THE VEHICLE, I WAS IN 2ND GEAR UNDER THROTTLE AND THE CAR BEGAN TO SHAKE WILDLY BACK AND FORTH, WITH A LOUD CLUNKING NOISE COMING FROM THE TRANSMISSION. I'M NOT SURE EXACTLY ON THE DATE, A FEW YEARS AGO FOR SURE. I HAVE TRIED TO REPLICATE THE EFFECT, AND IT HAS HAPPENED A FEW OTHER TIMES IN A LESS DRAMATIC MANNER, BUT NEVER QUITE LIKE THAT. I AM CONCERNED THAT THE TRANSMISSION WILL NOT LAST THE LIFE OF THE VEHICLE, AND FEEL IT IS NOT VERY SAFE. I KNOW THAT I AM NOT THE ONLY PERSON WHO HAS HAD PROBLEMS WITH THIS TRANSMISSION. THANK YOU FOR THE INVESTIGATION.

02/28/2020
Components: POWER TRAIN,AIR BAGS,ENGINE
Incident Date: 12/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9C5******
Summary

AIR BAG RECALL AND IAM HAVING A CODE FOR ELECTRONIC THROTTLE BODY CONTROL ISSUES THAT SHOULD BE A RECALL FROM WHAT I HEARD BUT MY LOCAL FORD DEALER SAID IT WASNT.

11/25/2019
Components: POWER TRAIN
Incident Date: 11/11/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE DOWNSHIFTED TO APPROXIMATELY 5 MPH. IN ADDITION, THE WRENCH ICON ILLUMINATED. THE VEHICLE WAS TAKEN TO KOONS FORD (3111 AUTOMOBILE BLVD, SILVER SPRING, MD 20904) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REBUILT OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. THE VIN WAS UNAVAILABLE.

10/11/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7C5******
Summary

THE IGNITION SWITCH MOVES AND WHOLE CAR LOSES POWER AND STALLS

09/05/2019
Components: POWER TRAIN
Incident Date: 07/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM5C5******
Summary

WHEN TRYING TO ACCELERATE THE CAR, IT SOMETIMES SLOWS DOWN INSTEAD OF SPEEDING UP.

08/14/2019
Components: AIR BAGS,STRUCTURE
Incident Date: 08/04/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8EM9C5******
Summary

I WAS RECENTLY INVOLVED IN A FRONT END COLLISION AND THE AIRBAGS DID NOT DEPLOY.

07/25/2019
Components: AIR BAGS
Incident Date: 07/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5C5******
Summary

'TAKATA RECALL'

07/09/2019
Components: AIR BAGS,SEAT BELTS
Incident Date: 07/03/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM0C5******
Summary

TAKATA RECALL - I WAS AT A STOPLIGHT DURING RUSH HOUR ON A BUSY CITY STREET. THE LIGHT TURNED GREEN AND BEFORE I MADE IT 10 FEET THE CAR IN FRONT OF ME SLAMMED ON HIS BRAKES. I HIT HIM FROM BEHIND, IT WAS A VERY MINOR IMPACT BUT MY AIRBAG DEPLOYED AND EXPLODED/RUPTURED OVER MY LAP. IT SHATTERED MY IPHONE AND BURNED MY LEFT LEG ABOUT 6 INCHES ABOVE MY KNEE. UPON INSPECTION OF THE FRONT END OF MY CAR I SAW VIRTUALLY NO VISIBLE DAMAGE, ONLY A 2CM PAINT CHIP AND A VERY SLIGHTLY BENT LICENSE PLATE. MY CAR DRIVES PERFECTLY, THERE ARE NO INDICATOR LIGHTS EXCEPT FOR THE AIRBAG LIGHT. THIS LEADS ME TO BELIEVE THAT I AM DEALING WITH A FAULTY DEFECTIVE TAKATA AIRBAG. I ALSO WANT TO ADD THAT I ALREADY HAD MY PASSENGER SIDE AIRBAG REPLACED DUE TO A RECALL NOTICE I RECEIVED ABOUT 6 MONTHS AGO.

06/19/2019
Components: SUSPENSION,POWER TRAIN,AIR BAGS
Incident Date: 06/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM0C5******
Summary

FYI I CAN NOT INCLUDE THE TOP/ROOF DUE TO IT WONT ALLOW ME TO INPUT THE CHECK MARK) I BAUGHT THIS MUSTANG IN JUNE 2012,USED FROM FORD HERE IN SIOUX FALLS SD, SINCE THAT TIME I HAVE ASKED ABOUT THE TOP ABOUT THE CLUNKING AND IF THEY WOULD NOTIFY ME IF ANY RECALLS. THEY ONLY SENT ONE FOR THE PASSENGER AIR BAG , UNTIL THIS WEEK WHEN I RECEIVED A SECOND NOTICE FOR THE TAKATA AIR BAGS FROM THE DAY I TOOK HER OFF THE LOT. I WANTED TO KNOW WHY MY FRONT END SUSPENSION IS MAKING A CLUNKING SOUND IN FRONT AND IT'S BEEN THERE SINCE THE FIRST DAY, I EVEN HAD HER LOOKED AT TO MAKE SURE SHE WASN'T DAMAGED, WITHIN MINUTES THEY CAME BACK AND SAID SHE'S FINE NO PROBLEMS AND WHY MY TRANSMISSION DOES NOT WANT TO SHIFT TO HIGHER GEARS FROM 1ST THRU OVERDRIVE, SHE BOGS DOWN LIKE THERE ISNT ANY FUEL GETTING TO HER ENGINE AND SHE DOESN'T SHIFT THROUGH THE GEARS PROPERLY, IF I HAD RECIEVED THE RECALLS IT WOULD OF BEEN IN IMMEDIATELY. MY TOP LEAKS WATER WHEN WASHED SO IT CAN CAUSE DAMAGE ON THE INSIDE ESPECIALLY THE DOOR ELECTRICAL SYSTEMS, YET FORD REFUSED TO HAVE THE TOP REDONE SINCE THEY FEEL IT'S JUST NORMAL WEAR YET ITS HAPPENED SINCE THE FIRST TIME I HAD TO WASH HER. I'M STARTING TO THINK THINK FORD HAS TAKEN ADVANTAGE OF ME IN THIS CASE AS I STILL CAN NOT GET ANY UPDATED INFORMATION ON MY CAR AND IF I CAN EITHER GET THE WORK DONE OR THE VEHICLE REPLACED, MIND YOU I STILL OWE ON HER AND TO BE HONEST I DO NOT WANT A TRADE IN , I'D RATHER FORD FIX THESE ISSUES AND WRITE OFF THE REMAINING DEBT DUE TO NEGLIGENCE FOR NOT ADVISING ME OF THESE RECALLS IN A TIMELY MANNER AND FOR BIT FIXING THE ISSUES WHEN THE RECALLS CAME OUT . IT'S QUITE FRUSTRATING TO KNOW I'VE PAID OVER 20000 FOR A CAR THAT THEY ARE WILLFULLY NEGLECTING TO FIX AND YET I'M TO BE LIABLE FOR THE DEBT NO MATTER THE POSSIBLITY THAT THEY ARE NEGLIGENT AND DISMISSIVE OF MY CLAIMS.

06/14/2019
Components: SEATS
Incident Date: 04/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3C5******
Summary

AT APPROXIMATELY 57,000 MILES THE LEFT (DRIVERS) POWER SEAT SUDDENLY STOPPED WORKING. IT WILL NOT MOVE FORWARD OR BACK BUT IS LOCKED IN IT'S CURRENT POSITION. CONVINCED THIS SHOULD BE CONSIDERED A SAFETY ISSUE, I TOOK IT TO MY LOCAL FORD DEALER FOR THE SERVICE WORK. THEY ADVISED SINCE THE VEHICLE IS OUT OF WARRANTY THAT THIS REPAIR WOULD NOT BE COVERED. THE MOTOR THAT HAS GO BAD CAN ONLY BE OBTAINED BY BUYING THE ENTIRE SEAT ASSEMBLY AT CLOSE TO $1000 WHICH I CAN'T AFFORD.

06/14/2019
Components: POWER TRAIN
Incident Date: 03/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3C5******
Summary

I WAS DRIVING A COUNTY BACK ROAD WITH NOBODY IN FRONT OR BEHIND ME. THE VEHICLE IS AN AUTOMATIC AND IT WAS IN OVERDRIVE AS MY SPEED WAS APPROX. 60 MPH. WITHOUT WARNING AND WITHOUT ME TOUCHING THE SHIFTER, THE VEHICLE SUDDENLY DOWNSHIFTED INTO 1ST GEAR LOCKING THE REAR WHEELS UNTIL MY SPEED WAS REDUCED AND THEY BEGAN TO ROLL AGAIN. I NEVER LOST CONTROL OF THE VEHICLE BUT IT SCARED ME TO DEATH! THERE WAS LIGHT UP WRENCH SYMBOL ERROR WARNING. THE DASH TURNED RED AND ALL SPEED, FUEL LEVEL AND MILEAGE WAS BLANK. I PUT THE VEHICLE IN PARK AND MADE SURE IT WAS ENGAGED. I PULLED THE EMERGENCY BRAKE ON AND SHUT THE IGNITION OFF. CHECKED THE TRANSMISSION FLUID WHICH WAS FINE. MY MUSTANG WAS MADE IN JANUARY 2012 AT THE FLAT ROCK ASSEMBLY PLANT. AS I BEGAN MY RESEARCH, I FOUND THE FORD RECALL 16S19. WHICH DESCRIBED EXACTLY WHAT HAPPENED IN MY SITUATION. WHEN THE DEALERSHIP CALLED FORD FOR APPROVAL, THEY SAID MY VEHICLE WAS NOT AFFECTED BECAUSE MY VIN WAS NOT SHOWING IT AS AN EXPOSED VEHICLE. IT MANUFACTURE DATE, ASSEMBLY PLANT, TRANSMISSION TYPE ALL MATCH BUT SOMEHOW MY VIN WAS NOT SHOWING. I PAID $950 OUT OF MY OWN POCKET FOR THE EXACT REPAIR THIS RECALL CALLED FOR. WHICH CORRECTED THE ISSUE. HOW IN THE HECK IS MY CAR NOT COVERED WHEN I KNOW IT HAD THE SAME TRANSMISSION MOLDED COVER ISSUE... PLEASE HELP ME. I CAN PROVIDE MY REPAIR RECORDS TO SHOW IT WAS EXACTLY THE REPAIR PROCEDURE THE RECALL RECOMMENDED.

06/05/2019
Components: STEERING
Incident Date: 05/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2C5******
Summary

COMPLETE EPAS FAILURE

05/31/2019
Components: POWER TRAIN
Incident Date: 05/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF1C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING 55 MPH, THE VEHICLE DOWNSHIFTED INTO FIRST GEAR AND DECELERATED TO APPROXIMATELY 15 MPH WITHOUT WARNING. FOWLER FORD (LOCATED AT 3400 S SHERIDAN RD, TULSA, OK 74145, (918) 346-6500) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

05/28/2019
Components: POWER TRAIN
Incident Date: 05/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6C5******
Summary

MY MUSTANG HAS BEEN DOING THIS MORE FREQUENTLY NOW, WHERE I'M DRIVING HIGHWAY SPEEDS AND THE TRANSMISSION SUDDENLY DOWNSHIFT TO LOW GEAR FROM HIGH GEAR. THIS AFTERNOON IT ALMOST CAUSED ME TO CRASH ON MY WAY HOME FROM WORK ON THE FREEWAY. THIS IS COMPLETELY UNACCEPTABLE AND LIFE THREATENING. I WENT ON GOOGLE, TO LOOK UP IF OTHERS ARE HAVING THIS SAME ISSUES AND I CAME ACROSS A LOT OF MUSTANGS OF THIS YEAR HAVE THE SAME EXACT ISSUE. MATTER OF FACT, FORD IS AWARE OF THIS ISSUE BUT WHY HASN'T A RECALL BEEN PUT OUT TO FIX THIS TRANSMISSION PROBLEM. A LOT OF LIVES ARE AT DANGER AND ACCIDENTS TO OCCUR DUE TO THIS PROBLEM.

05/21/2019
Components: AIR BAGS
Incident Date: 05/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM4C5******
Summary

TAKATA RECALL I TOOK MY FORD MUSTANG TO CAPITAL FORD, 4222 OLEANDER DR, WILMINGTON, NC, 28403 ABOUT 2 MONTHS AGO FOR SERVICE. THE SERVICE ADVISOR SAID THEY DID NOT HAVE AIR BAGS FOR PASSENGER SIDE RECALL AND WOULD ORDER ONE AND CALL TO SCHEDULE AN APPOINTMENT WHEN IT CAME IT. I CALLED THE FORD DEALER AGAIN YESTERDAY ABOUT THE AIRBAG AND SPOKE WITH ANOTHER PERSON, A FEMALE IN THEIR SERVICE DEPARTMENT. I ASKED ABOUT SCHEDULING THE AIR BAG REPLACEMENT AND SHE LOOKED UP MY RECORD OF SERVIE AT THEIR DEALERSHIP. ASTONISHINGLY, THE AIRBAG HAD NEVER BEEN ORDERED. THE ORIGINAL SERVICE ADVISOR CLEARLY COULD CARE A LESS IF THE BAG BLEW UP SPEWING SHRAPNEL IN MY PASSENGERS FACES, HOW GROSSLY NEGLIGENT. THE WOMAN SAID THEY WERE OUT OT AIRBAGS AND WOULD HAVE TO ORDER ONE AND SOMEONE FROM THE DEPARTMENT WOULD CALL ME BACK ABOUT IT AND ANOTHER UNRELATED ISSUE. INCREDIBLY, NO ONE HAS CALLED ME BACK. IT IS CLEAR THIS DEALERSHIP IS ONLY INTERESTED IN HIGH DOLLAR REPAIRS TAKING UP APPOINTMENT TIMES AND COULD CARE A LESS ABOUT THE EXPLODING AIR BAG DEFECTIVE PRODUCT THEY SOLD BECAUSE THEY CAN'T CHARGE FOR IT. I THINK THIS NEGLIGENCE AND CONTINUOUS KICKING THE CAN DOWN THE ROAD IS POLICY. THE DEALER HAS A MONOPOLY AND IS THE ONLY FORD DEALERSHIP IN THE CITY SO THEY CAN USE THAT ADVANTAGE TO BULLY CUSTOMERS AND REFUSE TO REPAIR DEADLY DEFECTS. I THINK AN INVESTIGATION INTO THIS IS WARRANTED TO SEE JUST HOW MANY OTHER PEOPLE ARE BEING GIVEN THE "OH WE'LL HAVE TO ORDER IT AND CALL YOU BACK TO SCHEDULE IT" LIE. THIS IS CLEARLY IMMORAL AND REFLECTIVE OF THE OWNER'S GREED AND INDECENCY. SINCE THE ORIGINAL SERVICE ADVISOR FAILED TO ORDER MY REPLACEMENT AIRBAG MORE TYPES OF CARS HAVE BEEN ADDED TO THE RECALL. IT IS PLAINLY EVIDENT THAT THE OMISSION BY THIS COMPANY IS AN UNFAIR AND DECEPTIVE TRADE PRACTICE SERIOUSLY DETRIMENTAL TO THE CONSUMER ACTING REASONABLY UNDER THE CIRCUMSTANCES.

05/13/2019
Components: AIR BAGS
Incident Date: 05/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU6C5******
Summary

I HAD THE DRIVERS SIDE AIRBAG REPLACED BUT THEY DID NOT DO THE PASSENGER SIDE AIRBAG AT THE SAME TIME SO NOW ITS A MAJOR INCONVENIENCE TO GO BACK INTO THE DEALER FOR ANOTHER ROUND OF WAITING. THEY SAID THEY WOULD COME TO MY HOME (AS RECALL NOTICE NUMBER THREE AND FOUR SPELLED OUT) TO PERFORM THIS SERVICE BUT THEY DID NOT SHOW UP AS SET UP IN ADVANCE. THE DEALER IS GOLDEN CIRCLE FORD IN JACKSON TN (731-554-7142) AND THE SERVICE REP IS MELINDA. SINCE THE DEALERSHIPS ARE NOT SERIOUS ABOUT PERFORMING THIS RECALL I GUESS LIKE MILLIONS OF OTHER OWNERS I WILL NOT TRY TO GET THIS DONE. THE DEALERSHIPS ARE NOT TAKING THIS RECALL SERIOUSLY AND FORD IS NOT PUSHING THEM TO PERFORM THIS SERVICE IN A TIMELY MANNER. I THINK YOU ARE GOING TO HAVE TO START PUT GROWING FINES IN PLACE TO GET THEIR ATTENTION.

04/20/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 03/05/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8CF8C5******
Summary

IN 2012 OR 2013 I HAD AN ACCIDENT CAUSED BY UNINTENDED ACCELERATION. THE MUSTANG RAN INTO THE BACK OF SEMI TRUCK. UNATTENDED ACCELERATION HAPPENED TWICE IN THE SAME DAY AND THE SECOND TIME I COULD NOT GET IT TO BREAK FREE AND STOP UNTIL THE LAST SECOND BUT IT WAS TOO LATE IT HIT THE SEMI TRUCK TRAILER IN FRONT OF ME. THIS WAS INSPITE OF ME HAVING BOTH FEET PUSHING STRONGLY ON THE BRAKE PEDAL. WE HAD STARTED OFF SLOWLY FROM A RED LIGHT AND THEN THE CAR DOWNSHIFTED AND TOOK OFF. SOUTHWEST FORD IN WEATHERFORD, TX HAD CALLED THE FORD ENGINEER TO COME LOOK AT IT. IT TOOK A MONTH FOR HIM TO COME. HE LOOKED AT IT IN ITS BANGED UP SHAPE AND DECLARED THAT THERE WAS NO PROBLEM. WHEN I GOT THE CAR BACK SOMETHING HAD CHANGED. IT SEEMED LIKE THE SOFTWARE HAD BEEN CHANGED BECAUSE IT NEVER HAD THE PROBLEM AGAIN AND WHENEVER THE BRAKE WAS TOUCHED IT WOULD KILL ANY ACCELERATION IMMEDIATELY. ALSO I LOST ABOUT 3 MILES PER GALLON TILL THIS DAY. THE ENGINEER BLAMED ME WHEN HE OBVIOUSLY UPDATED THE SOFTWARE. ALSO THE VERY NEXT DAY AFTER THE ENGINEERS VISIT FORD WAS HIT WITH A CLASS ACTION LAWSUIT FOR JUST THIS REPORTED UNATTENDED ACCELERATION ACROSS MOST OF ITS MODELS. NOT MY FAULT! *TR

04/11/2019
Components: AIR BAGS
Incident Date: 09/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM2C5******
Summary

THE PASSENGER SEAT POSITION SENSOR IS NOT WORKING PROPERLY, WHEN SOMEBODY IS SEATED THE AIRBAG TURNING OFF, WHEN NO ONE IS SEATED THE AIRBAG IS ON, THIS IS A BIG SECURITY ISSUE I READ IN FORUMS LOT OF PEOPLE HAS A SAME PROBLEM

03/29/2019
Components: STEERING
Incident Date: 03/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4C5******
Summary

ELECTRIC POWER STEERING RACK FAILED SUDDENLY WHILE IN MOTION WITH NO NOTICE

03/27/2019
Components: POWER TRAIN
Incident Date: 03/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SUDDENLY BEGAN TO SHAKE AND VIBRATE. IN ADDITION, THE TRANSMISSION UNEXPECTEDLY DOWNSHIFTED INTO FIRST GEAR. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO FORD COUNTRY (280 NORTH GIBSON RD, HENDERSON, NV), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

03/25/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 03/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM2C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE ACCELERATING FROM A STOP, THE VEHICLE FAILED TO ACCELERATE AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHN BLEAKLEY FORD (LOCATED AT 870 THORNTON RD, LITHIA SPRINGS, GA 30122, (770) 941-9000) WHERE IT WAS DIAGNOSED THAT THE OUTPUT SHAFT SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 64,667.

03/18/2019
Components: AIR BAGS
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). CURRIE MOTORS FORD OF FRANKFORT (9423 W LINCOLN HWY, FRANKFORT, IL 60423, (866) 697-0924) WAS CONTACTED AND STATED THAT THEY ORDERED THE PART; HOWEVER, THE PART HAD NOT BEEN ORDERED. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER TWICE ONLINE, BUT HAD NOT RECEIVED A RESPONSE TO VERIFY THAT THE PART WAS AVAILABLE. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/08/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 03/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1C5******
Summary

WHILE ACCELERATING ON A PUBLIC HIGHWAY THE THROTTLE WENT STRAIGHT TO REDLINE AND WOULD NOT DECELERATE UNTIL THE TRANSMISSION WAS SHIFTED INTO NEUTRAL AND THE MOTOR WAS COMPLETELY SHUT OFF. VEHICLE WAS RESTARTED BY SETTING THE KEY BACK TO RUN AND PLACING THE CLUTCH BACK IN 2ND GEAR WHILE IN MOTION. THE CAR COULD HAVE EASILY INJURED MOTORIST'S HAD IT NOT BEEN SHUT DOWN IN PROPERLY.

01/14/2019
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED SUNRISE FORD OF FONTANA AT 888-629-1239 (LOCATED AT 16005 VALLEY BLVD, FONTANA, CA 92335) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/28/2018
Components: AIR BAGS
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBPAM0C52******
Summary

TAKATA RECALL - I CONTINUE TO RECEIVE RECALL NOTICES FROM FORD STATING THAT THE PARTS ARE AVAILABLE AND THAT MY LIFE IS IN DANGER. HOWEVER, WHEN I CALL THE FORD DEALERSHIPS THEY ONLY TAKE MY NAME AND STATE THAT THEY WILL CALL. I HAVE BEEN ON THE LIST FOR MONTHS AND AM WORRIED ABOUT MY PERSONAL SAFETY.

12/09/2018
Components: AIR BAGS
Incident Date: 05/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0C5******
Summary

"TAKATA RECALL" PURCHASED VEHICLE THEN LEARNED AFTER 2 YEARS OF DEFECT.

12/06/2018
Components: STEERING
Incident Date: 12/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3C5******
Summary

WHILE MAKING A RIGHT HAND TURN AT APPROXIMATLY THIRTY M.P.H. STEERING WENT TOTALLY AWAY MID CORNER CAUSING THE CAR TO DRIVE ON CENTER DIVIDER ON A BLIND CORNER FOR TWO SECONDS UNTIL EPAS KICKED BACK ON AND I WAS ABLE TO PULL BACK INTO MY LANE AND CONTINUE MAKING THE CORNER. THIS SEPOSEDLY AFTER PROGRAM UPDATE AND IN NORMAL STEERING MODE. I DIDN'T HAVE TIME TO BLINK AND FORTUNATLY NO CAR WAS COMING THE OTHER DIRECTION.

11/23/2018
Components: STEERING
Incident Date: 09/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU7C5******
Summary

MY 2012 MUSTANG LOOSE POWER STEERING MAKING CONTROL VERY DIFFICULT. THIS IS COMMON ON MUSTANG INTERNET FORUMS. DEALER SAYS INTERNAL ELECTRONICS FAIL. WHILE MY CAR IS A 2012 IT ONLY HAS 3500 MILES. MINE IS STATIONARY AND THEN AFTER THE CAR COOLS DOWN.

11/08/2018
Components: AIR BAGS
Incident Date: 11/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3C5******
Summary

I HAVE BEEN TO MY FORD DEALERSHIP 4 DIFFERENT TIMES TO HAVE THE AIRBAG RECALL TAKEN CARE OF AND EVERY TIME I GO THEY SAY THE PARTS ARE BACK ORDERED. I DON'T BELIEVE FORD ANYMORE AND I DON'T BELIEVE THEY HAVE ANYMORE PARTS TO HANDLE THIS RECALL. I AM TIRED OF WAITING. THIS IS A CRITICAL RECALL THAT COULD KILL A FRONT PASSENGER IN AN ACCIDENT SHOULD THE AIRBAG DEPLOY. THEY ARE NOT TAKING THIS RECALL SERIOUS WHEN THEY STILL DON'T HAVE PARTS ALMOST 2 YEARS INTO A RECALL.

10/28/2018
Components: ELECTRICAL SYSTEM
Incident Date: 10/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXC5******
Summary

I OWN A 2012 FORD MUSTANG AND RECENTLY HAD PROBLEMS WITH THE ELECTRONIC THROTTLE CONTROL. IT WAS THE EXACT SAME ISSUE AS OUTLINED IN FORD'S CUSTOMER SATISFACTION PROGRAM 16B23 (HTTPS://FORD.OEMDTC.COM/2670/16B23-ELECTRONIC-THROTTLE-BODY-REPLACEMENT-2011-2012-FORD-LINCOLN/5). I HAVE A 2012 3.7L V6 MUSTANG THAT I BELIEVE SHOULD HAVE FALLEN UNDER THIS PROGRAM. I NEVER RECEIVED ANY MAIL OR EMAIL NOTIFYING ME OF THIS PROGRAM, ALTHOUGH I HAD LIVED AT THE SAME ADDRESS FOR AS LONG AS I HAD OWNED THE CAR AND PREVIOUSLY RECEIVED AN AIRBAG RECALL NOTICE, SO I KNOW FORD HAS MY ADDRESS. I WAS ALSO AT MY DEALER FOR SERVICE APPOINTMENTS (THE SAME DEALER WHERE I BOUGHT THE CAR) DURING THE PROGRAM TIME PERIOD AND THEY NEVER NOTIFIED ME EITHER. LONG STORY SHORT, I JUST HAD TO PAY A LITTLE OVER $400 TO HAVE MY LOCAL FORD DEALER REPLACE THE THROTTLE BODY. I ASKED ABOUT THIS PROGRAM AND WAS TOLD BECAUSE IT WAS OUTSIDE OF THE PROGRAM END DATE THEY COULDN'T DO ANYTHING. MY QUESTION IS, WHY DIDN'T FORD CONTACT ME ABOUT THIS PROGRAM IF MY CAR WAS COVERED? IF MY CAR WASN'T COVERED, HOW DID FORD DISTINGUISH BETWEEN WHICH CARS WERE WORTHY OF BEING IN THE PROGRAM AND WHICH WEREN'T? THIS WAS A HUGE SAFETY ISSUE FOR ME AS THE CAR RANDOMLY LOST POWER ON MULTIPLE OCCASIONS. ONE TIME I WAS DOING 50 MPH ON THE HIGHWAY WITH ALOT OF TRAFFIC AROUND ME. LUCKILY THERE WAS AN OPEN MEDIAN I COULD COAST INTO, BUT I MAY NOT HAVE BEEN AS FORTUNATE AS OTHERS WHO HAVE HAD THIS PROBLEM. I DO NOT BELIEVE FORD'S CUSTOMER SATISFACTION PROGRAM 16B23 WHICH WAS ONLY IN EFFECT FOR A YEAR WAS ADEQUATE TO ADDRESS THIS SAFETY HAZARD. I ALSO DO NOT BELIEVE THAT FORD DID THEIR DUE DILIGENCE TO NOTIFY OWNERS OF THIS PROGRAM AND THE ASSOCIATED SAFETY HAZARD.

10/26/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8C5******
Summary

DEFECTIVE CANISTER PURGE VALVE

08/17/2018
Components: POWER TRAIN
Incident Date: 06/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED. THE CONTACT CALLED CAVALIER FORD CHESAPEAKE SQUARE AT 833-858-5801 (LOCATED AT 4021 PORTSMOUTH BLVD., CHESAPEAKE, VA 23321) AND WAS INFORMED THAT THERE WAS NO RECALL RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.

08/15/2018
Components: AIR BAGS
Incident Date: 08/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6C5******
Summary

MY CAR IS PART OF THE AIRBAG RECALL BUT I HAVE YET TO RECEIVE A RECALL NOTICE FROM FORD. I PREFER NOT TO WAIT ON FORD AS I AM DRIVING THE CAR. HOW DO I GET MY AIRBAG ADDRESSED BY FORD ASAP?

08/11/2018
Components: POWER TRAIN
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9C5******
Summary

TRANSMISSION GEAR SELECTOR INDICATOR IS FAULTY. IT DOES NOT INDICATE THE CORRECT GEAR WHEN DRIVING. FOR EXAMPLE, THE GEAR IS IN REVERSE BUT THE INDICATOR IS SHOWING PARKING. IT CREATES CONFUSION WHETHER YOU ARE IN RIGHT GEAR OR NOT. ESPECIALLY I THOUGHT YOU ARE AT P WHEN YOU ARE IN R.

07/24/2018
Components: POWER TRAIN
Incident Date: 07/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING 55 MPH, THE SPEEDOMETER FAILED TO DISPLAY THE CORRECT SPEED AND THE BRAKES SEIZED. IN ADDITION, THE BCM WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER (GULLO FORD OF CONROE-THE WOODLANDS, 925 I-45 S, CONROE, TX 77301, (281)-367-0000) WHERE IT WAS DIAGNOSED WITH A MOLDED LEAD FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000.

07/07/2018
Components: ENGINE
Incident Date: 07/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2C5******
Summary

WHILE DRIVING, AT ANY SPREED, WITHOUT WARNING, THE ENGINE WILL JUST STOP DRIVING. THE WRENCH LIGHT COMES ON, AND YOU HAVE TO BE LUCKY TO NOT HAVE TRAFFIC, AS YOU HAVE TO PULL OVER, TURN OFF IGNITION, AND RESTART. CHECK ENGINE LIGHT ILLUMINATES. CODE: P2111. THIS HAPPENED YESTERDAY, AND SEVERAL TIMES IN THE PAST 2 YEARS.

06/25/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 06/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXC5******
Summary

CROSSING LANES ON HIGHWAY CAR STOPS ACCELERATING,. CAR UNABLE TO SPEED UP EVERYTHING ELSE SEEMS TO WORKS FINE. CHECK ENGINE LIGHT AND WRENCH COME ON. HAD TO COAST TO SIDE OF THE ROAD PARK CHECKED ENGINE RESTARTED CAR OPERATED NORMALLY ALL WARNING LIGHTS OFF.

05/30/2018
Components: STRUCTURE
Incident Date: 04/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7C5******
Summary

PAINT CORROSION AND BUBBLING ON FRONT HOOD OF CAR AS WITH TSB 17-0062

05/26/2018
Components: SUSPENSION
Incident Date: 05/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JS1C5******
Summary

LEFT&RIGHT LOWER CONTROL ARMS HAS UNSEASONABLE AMOUNT OF RUST WHICH IS BLISTERING FROM THE INSIDE-OUT, ALSO IS DEEP AND PROGRESSING WITH TIME,WHICH WILL BECOME A SAFETY FACTOR,THE CAR HAS ONLY 3,300 ORIGINAL MILES

05/23/2018
Components: AIR BAGS
Incident Date: 04/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM3C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTICE FROM FORD MOTORS IN FEBRUARY OF 2018 FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED FORD CUSTOMER SERVICE TWICE AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LANGLADE FORD (2530 NEVA RD, ANTIGO, WI 54409, (715) 627-2200) WHERE THE CONTACT WAS INFORMED THAT PARTS WERE NOT AVAILABLE AND THAT NO DATE COULD BE GIVEN FOR WHEN THE RECALL WOULD BE COMPLETED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT

05/18/2018
Components: AIR BAGS
Incident Date: 02/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4C5******
Summary

I GOT NOTICE FROM FORD (FEB 2018) SAYING MY PART WAS IN AND SETUP APPOINTMENT WITH DEALER TO GET REPAIRED. I SETUP APT FOR 4/3.. THEY CALLED ME TWO DAYS BEFORE MY APT AND SAID THEY DID NOT GET PART YET. AS OF TODAY 5/18 THEY STILL SAY THEY DO NOT HAVE THE PART (PASSENGER AIRBAG). I DON'T KNOW WHERE TO GO FROM HERE TO GET MY CAR REPAIRED. HELP

05/08/2018
Components: AIR BAGS
Incident Date: 05/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2C5******
Summary

TAKATA RECALL: 17V-024. 03/2017 I RECEIVED RECALL LETTER FROM FORD ABOUT PASSENGER AIRBAG RECALL. 02/2018 ALMOST A YEAR LATER, I RECEIVED LETTER FROM FORD THAT REPAIR IS AVAILABLE AND TO SCHEDULE TIME WITH DEALER. MY LOCAL DEALER IS FAIRWAY FORD IN PLACENTIA, CA WHICH IS 10 MINUTES AWAY. SINCE I RECEIVED THE LETTER UNTIL THIS DATE I HAVE CALLED THEM EVERY MONTH TO MAKE AN APPOINTMENT FOR REPAIR. THEY KEEP TELLING ME PARTS ARE NOT AVAILABLE AND I SHOULD WAIT FOR THEM TO CALL ME. MEANWHILE I AM FORCED TO DRIVE A DANGEROUS VEHICLE. SOMETHING IS DREADFULLY WRONG WITH THIS RECALL PROCESS.

04/25/2018
Components: AIR BAGS
Incident Date: 04/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8J0C52******
Summary

TAKATA AIRBAG, I AM TRYING TO GET A REPAIR OF THE PASSENGER SIDE AIRBAG. CALLED THE LOCAL FORD DEALER 3 MOS AGO TO HAVE THE PARTS ORDERED BUT THEY SEEM TO BE DRAGGING THEIR FEET. I DON'T KNOW WHAT ELSE I CAN DO TO GET THIS REPAIRED I GOT MY LETTER STATING THAT THE PARTS WERE AVAILABLE THRU FORD BUT HAVEN'T HAD ANY LUCK. WOULD LIKE TO DRIVE THE CAR SOMEDAY?

04/23/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7C5******
Summary

HOLA EL PROBLEMA COMENZ 2 MESES DESPUS DE HABERLO ADQUIRIDO CUANDO LO ENSCENDIA DESPUS DE MINUTOS EMPEZABA A TEMBLAR CASCABELEAR COMO SI SE AHOGARA Y SE KISIERA APAGAR LE PRENDI LUZ DEL CHECK ENGINE REPENTINAMENTE Y LO LLEVE AL DEALER DONDE LO ADQUIR Y DINERO TODO ESTS BIEN NO TENA PROBLEMAS AL PASO DEL TIEMPO REGRESO EL PROBLEMA PASO LO MISMO AHORA CUANDO LLENABA EL TAQUE DE COMBUSTIBLE Y ERA MS NOTORIO CMO TEMBLABA Y AL MOMENTO DE ACELERAR PERDA POTENCIA HASTA EL PUNTO QUE PRENDI CHECK ENGINE Y TUVE KE REPLAZAR LA VLVULA DE PURGA DEL CANISTER 3 VECES HASTA EL DIA DE HOY OBIAMENTE EL SCANER MARCABA LA FALLA EN LA VLVULA MENCIONADA...

04/17/2018
Components: POWER TRAIN
Incident Date: 04/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2C5******
Summary

AFTER PUTTING THE VEHICLE IN DRIVE AND APPLICATION OF THE GAS PEDAL, THE TRANSMISSION WOULD FAIL TO ENGAGE FIRST GEAR. THIS OCCURRED INTERMITTENTLY AND OCCASIONALLY WHILE DRIVING. THE TRANSMISSION WOULD ALSO DOWNSHIFT TO FIRST WHILE DRIVING AT 35MPH. BROUGHT TO FORD AND THEY IDENTIFIED THE LEAD FRAME AND CONNECTOR AS FAULTY PARTS. FORD HAS A RECALL 16S19 THAT COVERS MY MUSTANG'S BUILD DATE AND LOCATION BUT SAID MY VIN WASN'T INCLUDED DESPITE THE EXACT SAME SYMPTOMS AND EXACT SAME PARTS IDENTIFIED BY A FORD TECHNICIAN THAT NEEDED TO BE REPLACED. FORD THE CUSTOMER SERVICE REFUSED TO COVER THE REPAIRS TO A DANGEROUS CONDITION.

04/13/2018
Components: AIR BAGS
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5C5******
Summary

TAKATA RECALL: WE CANNOT LOCATE PARTS FOR THE RECALL REPAIR. THE NOTIFICATION WAS MAILED APPROXIMATELY 6 WEEKS AGO. WHY RECALL THE PARTS IF REPLACEMENTS ARE NOT AVAILABLE? WHAT IS A REASONABLE AMOUNT OF TIME TO WAIT FOR THE PARTS TO ARRIVE AT THE DEALER?

04/01/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 03/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8C5******
Summary

LOST POWER IN MY 2012 V6 MUSTANG. WRENCH LIGHT CAME ON INDICATING LIMP HOME MODE. WAS ABLE TO PULL OFF TO THE SIDE OF ROAD. TURNED ENGINE OFF AND THE IT WAS FINE FOR ABOUT TWO MILES THEN CUT OFF AGAIN. RESTARTED AGAIN AND WAS ABLE TO MAKE IT HOME BUT THE ENGINE LIGHT IS ON. GOING TO TRY AND GET IT TO THE SHOP TOMORROW, BUT THIS IS A SEVERE SAFETY PROBLEM IN MY MIND. WAS LUCKY I DIDN'T GET REAR ENDED

03/26/2018
Components: POWER TRAIN
Incident Date: 03/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT APPROXIMATELY 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE HESITATED TO ACCELERATE AND DOWNSHIFTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER 16V248000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

03/26/2018
Components: AIR BAGS
Incident Date: 03/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER SATCHER FORD OF GRANITEVILLE, SOUTH CAROLINA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/23/2018
Components: AIR BAGS
Incident Date: 03/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CUXC5******
Summary

TAKATA RECALL I HAVE REPEATEDLY CALLED UP TO 5 FORD DEALERS FOR MONTHS AND NONE OF THEM HAS EVER HAD PARTS AVAILABLE FOR NHTSA 17V024. IT IS NOW 14 MONTHS SINCE THIS RECALL WAS INITIATED. I AM IN THE ATLANTA GA AREA AND SO IN THE HIGH RISK GROUP.

03/23/2018
Components: AIR BAGS
Incident Date: 03/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5C5******
Summary

TAKATA RECALL I HAVE REPEATEDLY CALLED UP TO 5 FORD DEALERS FOR MONTHS AND NONE OF THEM HAS EVER HAD PARTS AVAILABLE FOR NHTSA 17V024. IT IS NOW 14 MONTHS SINCE THIS RECALL WAS INITIATED. I AM IN THE ATLANTA GA AREA AND SO IN THE HIGH RISK GROUP.

03/21/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 03/21/2018
Crash: No
Fire: No
Summary

TAKATA RECALL WHEN I WAS DRIVING ON HIGHWAY. SEVERAL LIGHTS ON DASHBOARD TURNED ON (AIRBAG, FUEL LEVEL , WRENCH LIGHT, TIRE PRESSURE ) AND SAID TIRE PRESSURE MONITOR DEFAULTED. AFTER RESTARTED THE CAR, EVERYTHING WORKS NORMALLY. FORD DEALER CHECKED THE CAR AND SAID MY PCM DIDN'T WORK. AND REPLACED IT FOR $1000. AFTER SEVERAL DAYS THE PROBLEM CAME AGAIN. THEY DID'T FIX IT.

03/08/2018
Components: POWER TRAIN,VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 12/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING 45 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE JERKED HARD TO THE LEFT FOR ALMOST A MINUTE BEFORE STOPPING. THE TRACTION CONTROL INDICATOR FLASHED ON AND OFF AND THE ABS ENGAGED. THE VEHICLE WAS TAKEN TO OXMOOR FORD LINCOLN (100 OXMOOR LN, LOUISVILLE, KY 40222, (502) 426-2500), BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

02/28/2018
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM7C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CONWAY FORD (2393 US-501 W, CONWAY, SC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V319000(AIR BAGS). *TT *TR

02/28/2018
Components: AIR BAGS
Incident Date: 09/04/2017
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KEY SCALES FORD (1719 CITRUS BLVD, LEESBURG, FL 34748) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

02/07/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 02/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBPEM4C52******
Summary

I WAS DRIVING MY CAR AND IT JUST WENT INTO A IDLE MODE BARELY MOVING A LIGHT CAME ON IT LOOK LIKE A TOOL CHECKED IN MY MANUAL AND IT WAS THE ELECTRONIC THROTTLE LIGHT I WAS DRIVING IN HEAVY TRAFFIC GOING TO WORK HAD TO MAKE TO WERE I COULD TURN OFF THE HIGHWAY BARELY MADE IT IT COULD OF CAUSE AN ACCIDENT I LOOKED UP ON LINE AND NCCC HAD A PETITION ON THE PROBLEM WITH THE ELECTRONIC THROTTLE FORD DOES NOT HAVE A RECALL INSTEAD THEY EXTENDED WARRANT BUT I ONLYHAD THE CAR FOR ABOUT 6 MONTHS AND NO EXTENDED WARRANTY IT HAS 180,00 MILES ON IT I COULD OF CAUSE AN ACCIDENT I THINK FORD SHOULD REPLACE THIS ITS A KNOWN FACT THAT THE ELECTRONIC THROTTLE IS A PROBLEM WITH FORDS

02/02/2018
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JSXC5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FRONTIER FORD DEALER (3701 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/31/2018
Components: AIR BAGS
Incident Date: 01/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF8C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/25/2018
Components: AIR BAGS
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CASCO BAY FORD (1213 US-1, YARMOUTH, ME) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

01/12/2018
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM2C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FIVE STAR FORD STONE MOUNTAIN, 3800 US-78, SNELLVILLE, GA 30039) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/15/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD TUSTIN AT (714) 627-5558 (2 AUTO CENTER DR, TUSTIN, CA 92782) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

12/11/2017
Components: AIR BAGS
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8C5******
Summary

TAKATA RECALL, I HAVE CALLED FORD ABOUT THE PASSENGER SIDE AIRBAG MANY TIMES AND HAVE HAD NO REASONABLE REPLY TO THE QUESTION WHEN WILL IT BE DONE I AM CONSTANTLY CONCERNED FOR MY FRONT SEAT PASSENGER SAFETY I THINK FORD WOULD KNOW AT LEAST A TIME FRAME FOR THIS REPAIR BUT I ALWAYS GET WE DON'T KNOW.

12/09/2017
Components: AIR BAGS
Incident Date: 12/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXC5******
Summary

I HAVE BEEN WAITING ALMOST TWO YEARS IT SEEMS FOR PARTS TO BECOME AVAILABLE TO REPLACE MY PASSENGER SIDE AIRBAG. THERE HAS BEEN BARELY ANY NEWS ABOUT THIS SUBJECT AND MANY OF US ARE STARTING TO LOSE HOPE THAT THEY ARE EVEN REALLY CONCERNED ABOUT GETTING THESE THINGS REPLACED. I AM UNABLE TO EVEN HAVE MY GIRLFRIEND IN THE CAR ANYMORE BECAUSE SHE FEELS UNSAFE. I'M UNABLE TO SELL THE CAR BECAUSE PEOPLE FEEL UNSAFE. AND I'M UNABLE TO TRADE THE CAR IN BECAUSE THE RECALL IS GIVING THE DEALERSHIPS REASON TO LOW-BALL ME. I LIVE IN FLORIDA WHERE IT IS VERY HUMID WHICH IS WHAT SUPPOSEDLY CAUSING THESE THINGS TO DETERIORATE, AND YET I'VE GOTTEN NO NEWS FOR MONTHS ABOUT WHEN MY REPLACEMENT WILL BE READY. I NOT ONLY THINK THAT THE AUTOMOTIVE COMPANIES SHOULD START TAKING MORE ACTION IN GETTING THIS WORKED OUT BUT I THINK THAT PEOPLE WHO ARE IN MY SITUATION SHOULD RECEIVE COMPENSATION. WHY SHOULD WE HAVE TO DRIVE AROUND IN CARS WITH HAND GRENADES IN THE DASHBOARD?

12/06/2017
Components: AIR BAGS
Incident Date: 12/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM9C5******
Summary

AIR BAG INFLATOR HAS BEEN ON RECALL FOR ALMOST A YEAR AND STILL NO REMEDY AVAILABLE

12/05/2017
Components: AIR BAGS
Incident Date: 12/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1C5******
Summary

NO AIR BAG REPLACEMENT AVAILABLE FOR PASSENGERS SIDE IN A TIMELY MANNER.

12/05/2017
Components: WHEELS,SERVICE BRAKES,ENGINE
Incident Date: 10/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4C5******
Summary

I BOUGHT THIS 2012 MUSTANG FROM CARMAX IN OCTOBER OF 2017 I HAVE REPORTED CARMAX TO SEVERAL DIFFERENT CONSUMER PROTECTION AGENCIES DO TO THE FACT THEY HAVE COMMITTED FRAUD AND DECEPTION INSPIRE I GOT IN TOUCH WITH CARMAX EXPLAINED THAT THIS VEHICLE HAS COSMETIC AND MECHANICAL PROBLEMS AND ISSUES THIS FINANCE COMPANY IS IN WITH CARMAX I EXPLAIN TO CARMAX NOTHING THEY DON'T CARE I GOT SOLD A VEHICLE THAT HAS A THIRTY WARRANTY FROM CAR MAX TO FIX IT AND CORRECT WHAT'S ON DOCUMENTATION NOTHING WAS DONE AND I REPORTED TO THEY DIDN'T CARE BECAUSE CARMAX SOLD ME A CAR THAT HAS OVER 10,000 DOLLARS WORTH OF ISSUES AND PROBLEMS WHICH I GOT TOLD BY SEVERAL PEOPLE THAT WORKED FOR CARMAX THAT THESE CARS ARE RECONDITIONED VEHICLES AND I NEED TO HIRE AN ATTORNEY AND TAKE THIS TO COURT THIS IS COVERING UP PROBLEMS AND THIS HAS TO DO WITH CARMAX VEHICLES AND I AM NOT GOING TO PAY ALL THAT MONEY TO FIX THIS CAR WHEN THIS IS DEALER FRAUD AND THE FINANCE COMPANY WHEN I ASK THEM LIKE THEY'RE COVERING UP ISSUES BECAUSE THEY WORK WITH CARMAX ,CARMAX AND EXETER NEEDS TO BE INVESTIGATED THIS IS ALSO FALSE ADVERTISING THEY HAD A 5 DAY MONEY BACK GUARANTEE THEY ACTUALLY TOLD ME THAT I WILL NOT GET MY MONEY BACK AND WILL NOT HONOR THE THIRTY DAY WARRANTY I WILL NOT MAKE NO PAYMENTS ON THIS VEHICLE PERIOD I TURNED THIS IS OVER TO CHANNEL 5 I WILL FILE FTC COMPLAINT,BBB,THIS IS FRAUD AND DECEPTION NEGLIGENCE,EITHER THEY SEND ME THE TITLE OR CANCEL THIS CONTRACT TO THE FULL EXTENT I WILL SUE CARMAX I HAVE A LAWYER LOOKIN INTO THIS BUT I WANT THE ATTORNEY GENERAL TO INVESTIGATE I'M NOT THE ONLY ONE BEING DONE LIKE THIS I WILL CONSIDER THE TITLE BECAUSE THIS VEHICLE WAS SOLD UNSAFE THEY HAD LET DRIVE HOME I ALMOST GOT INTO A WRECK BRAKES ARE BAD AND ROTORS THE BREAKING SYSTEM,THERE IS ALSO STOP LEAK IN THE MY COOLANT RESERVOIR THAT LOOKS LIKE THEY ARE TYING TO COVER UP A PROBLEM THE BRAKES ARE BAD

12/02/2017
Components: AIR BAGS
Incident Date: 12/02/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8EM9C5******
Summary

TAKATA RECALL, MY CAR ISN'T SAFE TO DRIVE WITH ZERO REMEDY AVAILABLE FOR RECALL AND CANNOT SELL VEHICLE FOR ANYTHING NEAR WHAT I PAID OR WHAT IT IS WORTH IF PROBLEM WAS FIXED, BEEN ALMOST A YEAR AND STILL NO REMEDY.

12/02/2017
Components: AIR BAGS
Incident Date: 03/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU5C5******
Summary

RECEIVED A SECOND RECALL ON THE PASSENGER AIR BAGS FOR THE MUSTANG IN MARCH 2017. CALLED THE 800 NUMBER AND WAS TOLD THAT THE PARTS WERE NOT AVAILABLE AND WE WOULD RECEIVE A LETTER WHEN THEY WERE. HERE WE ARE IN DECEMBER 2017 AND STILL NO LETTER AND NO FIX FOR THE PASSENGER AIR BAG. THE DRIVER SIDE AIR BAGS WERE REPLACED ON 8/5/16.

11/30/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6C5******
Summary

TAKATA RECALL - FORD DEALER IS UNABLE TO GET REPLACEMENT PARTS.

11/29/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXC5******
Summary

"TAKATA RECALL" NO REPLACEMENT PART HAS BEEN PROVIDED NOR AN ANTICIPATED DATE FOR IT TO BE AVAILABLE. I AM NOT ALLOWING ANY PASSENGERS TO RIDE IN MY VEHICLE AND IT HAS BEEN NECESSARY FOR ME TO RENT VEHICLES ON OCCASIONS WHERE I NEED TO TRANSPORT PEOPLE. A REPLACEMENT PART OR INSTRUCTIONS FOR REMOVAL OF THE RECALLED PART SHOULD HAVE BEEN PROVIDED BY NOW. I HAVE A VEHICLE I CAN'T DRIVE AND I CAN'T SELL. THIS IS NOT ACCEPTABLE. I NEED SOME ASSISTANCE, PLEASE.

11/29/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXC5******
Summary

TAKATA RECALL. I RECEIVED A LETTER FROM FORD IN MARCH 2017 STATING MY PASSENGER AIRBAG IS BEING RECALLED. I CALLED THEM IN MAY AND THEY STILL DIDN'T HAVE A REPLACEMENT AVAILABLE. I CALLED THEM TODAY AND THEY STILL DON'T HAVE THEM AND COULDN'T TELL ME WHEN THEY WOULD BE AVAILABLE. I ASKED FOR A LOANER AND THEY DENIED ME ONE. I NOW HAVE A CAR THAT ONLY I CAN RIDE IN AND THEY WON'T GIVE ME A LOANER. THIS AMOUNT OF TIME TO REPLACE MY AIRBAG IS WAY BEYOND REASONABLE.

11/28/2017
Components: AIR BAGS
Incident Date: 11/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF9C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER (CAROLINE FORD 103 CHURCH PATH, SC 29654, 888-420-5939) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE .THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/14/2017
Components: POWER TRAIN
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM9C5******
Summary

OVER THE PAST COUPLE OF WEEKS, THE AUTOMATIC TRANSMISSION HAS HAD A MIND OF ITS OWN. IT HAS DOWNSHIFTED INTO FIRST GEAR ON ITS OWN FROM DIFFERENT GEARS, IT HAS STAYED LOCKED IN GEAR ON SEVERAL GEARS AND IT HAS STAYED IN A HIGH GEAR WHILE STOPPED, SO IT IS VERY SLOW LEAVING A LIGHT. THIS HAPPENS INTERMITTENTLY, BUT IT HAS HAPPENED APPROXIMATELY 6 TIMES OVER THE PAST COUPLE OF WEEKS. NO TROUBLE CODES OR LIGHTS (MIL OR WRENCH) HAVE BEEN THROWN OR LIT UP DURING THE INCIDENTS. THE CAR SEEMS TO RIGHT ITSELF AFTER A FEW MINUTES. HAPPENS MOSTLY WHEN THE CAR HAS BEEN SITTING FOR A LONG PERIOD AND IS COLD. TOOK THE CAR TO GLENN FORD IN NICHOLASVILLE, KY AND EXPLAINED WHAT THE VEHICLE WAS DOING AND IF IT WAS RELATED TO THE RECALL THAT THEY PERFORMED (16N02/16S19) ON THE CAR BACK IN FEB 2017. THEY BRUSHED IT OFF AND SAID IT WOULD BE $110 TO LOOK AT THE CAR. WE SAID FINE. THEY HAVE HELD THE CAR FOR 6 DAYS AND SAID THEY DROVE IT AT LEAST 36 MILES AND "NOTHING HAPPENED". THEY SAID THERE ARE NO DTC/FAULT CODES, SO THE CAR IS PERFECTLY FINE. THEY SAID THEY WILL NOT PERFORM THE MOLDED LEADFRAME REPAIR OF THE RECALL BECAUSE THERE ARE NO FAULT CODES. I CALLED FORD CUSTOMER SERVICE COMPLAINING OF THE SITUATION BECAUSE THE INFO ON THE NOTICE SAYS EITHER A FAULT CODE SHOWS UP OR THE CUSTOMER "REPORTS AN INTERMITTENT UNINTENDED DOWNSHIFT INTO FIRST GEAR". WELL, THAT IS EXACTLY WHAT WE REPORTED BEFORE WE EVEN REALIZED ANYTHING ABOUT THE LEADFRAME PART OF THE RECALL. BOTH THE DEALERSHIP AND FORD HAVE REFUSED TO FIX THE VEHICLE UNLESS THERE IS A DEFAULT CODE/DTC SHOWING. THEY WANT US TO DRIVE THE CAR UNTIL A FAULT CODE SHOWS (THUS POSSIBLY ENDANGERING OUR LIVES) AND THEN THEY WILL LOOK AT IT AGAIN. DOESN'T MEAN FIX IT, JUST LOOK AT IT AGAIN FOR ANOTHER $110. THIS IS COMPLETELY OUT OF LINE. FORD WON'T EVEN FIX IT UNDER THEIR OWN RECALL INSTRUCTIONS!!!! AND THE CAR QUALIFIES!

11/13/2017
Components: ELECTRICAL SYSTEM
Incident Date: 11/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EMXC5******
Summary

WHEN STARTING MY CAR, THE WRENCH ICON STAYS LIT ON MY DASHBOARD. THE CAR MANUAL STATES THAT THIS IS AN ISSUE WITH THE ELECTRONIC THROTTLE CONTROL. THE CAR DOES NOT RECOGNIZE WHEN I AM (OR NOT) PUSHING ON THE GAS PEDAL- SOMETIMES WHEN I LIGHTLY PUSH THE PEDAL, THE ENGINE REVS, OTHER TIMES THE CAR WON'T MOVE AT ALL. THIS HAS PUT ME (AND OTHER DRIVERS ON THE ROAD) IN A VERY DANGEROUS POSITION TO BE IN, THAT I CAN'T CONTROL MY CAR. I HAVE READ MANY THINGS ONLINE THAT THERE HAS BEEN THIS ISSUE WITH MANY OTHER FORD/LINCOLN CARS, FROM 2011-2015. WHEN CALLING MY LOCAL DEALERSHIP, THEY SAID THEY WILL NOT FIX THIS ISSUE FREE OF CHARGE, EVEN THOUGH FORD HAD A "CUSTOMER SATISFACTION PROGRAM". I WAS TOLD MY CAR IS NOT IN THOSE THAT HAD THAT ISSUE.

11/13/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5C5******
Summary

TAKATA RECALL. FRONTAL PASSENGER AIRBAG INFLATOR MAY RUPTURE AND HAS NOT BEEN REPAIRED. RECEIVED NOTIFICATION THROUGH THE MAIL MARCH 2017. I'VE CONTACTED VISTA FORD OF WOODLAND HILLS CA NUMEROUS TIMES SINCE THE FIRST NOTIFICATION & ALSO SPOKE TO THE MGR. OF SERVICE JEFF HARKNESS. JEFF INDICATED HE HAS NO INFORMATION ON WHEN THE REPLACEMENT PARTS WILL BE AVAILABLE WHATSOEVER. NEED TO HAVE THE AIRBAG REPAIRED ASAP. IF IT RUPTURES, IT MIGHT KILL OR SEVERALLY INJURE SOMEONE. ALREADY HAD ON AIRBAG REPLACED ON THE DRIVER SIDE, NOW THE PASSENGER SIDE?

11/09/2017
Components: AIR BAGS
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0C5******
Summary

TAKATA RECALL - STILL WAITING FOR KEARNY PEARSON FORD TO CONTACT ME FOR REPLACEMENT THE AIRBAG. BOOKED AN APPOINTMENT IN AUGUST 2017 BUT THEY SAID I NEED TO WAIT FOR THEM TO CONTACT ME WHEN THEY HAVE THE PIECES IN STOCK.

11/09/2017
Components: AIR BAGS
Incident Date: 11/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8C5******
Summary

TAKATA RECALL, I KEEP BEING TOLD THE REMEDY FOR THE PASSENGER SIDE AIR BAG IS NOT AVAILABLE. WILL IT EVER BECOME AVAILABLE BEFORE TAKATA GOES BANKRUPT?

11/09/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ROUNTREE FORD LINCOLN, 8770 BUSINESS PARK DR, SHREVEPORT, LA 71105) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/09/2017
Components: AIR BAGS
Incident Date: 10/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7C5******
Summary

TAKATA RECALL. PASSENGER AIR BAG RECALL, NO REMEDY YET, TAKATA IS FILLING BANKRUPTCY AND DEADLINE FOR FILLING IS DECEMBER 27, 2017. STILL NO WORD FROM FORD ABOUT GETTING MY AIR BAG REPLACED.

11/08/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (NORTH COUNTY FORD, 450 W VISTA WAY, VISTA, CA 92083, (760) 945-9900) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/6/18*JB

11/07/2017
Components: AIR BAGS
Incident Date: 03/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM4C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (FOWLERVILLE FORD, 8100 COUNTRY CORNER DR, FOWLERVILLE, MI 48836, (517) 223-7777) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/06/2017
Components: AIR BAGS
Incident Date: 11/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0C5******
Summary

TAKATA RECALL: FORD DEALER ( NORTH CENTRAL FORD ) THEY STATED THAT FORD HAS NOT INFORMED THEM HOW TO HANDLE THIS RECALL. THERE ARE NO PARTS TO HANDLE IT. WHAT IF MY SON IS IN THE PASSENGER SEAT. THE AIRBAG DEPLOYS KILLING HIM OR WHO EVER IS IN THE PASSENGER SEAT. HOW ARE WE GOING TO FIX THIS?

11/01/2017
Components: AIR BAGS
Incident Date: 11/01/2017
Crash: No
Fire: No
Summary

TAKATA RECALL I HAVE NOT HAD AN ACCIDENT, BUT HAVE CONTACTED NUMEROUS FORD DEALERS IN AN ATTEMPT TO HAVE THIS RECALL SATISFIED, WITH NO SATISFACTION.

11/01/2017
Components: AIR BAGS
Incident Date: 11/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4C5******
Summary

PASSENGER AIRBAG STILL HAS NOT BEEN REPLACED. IT WAS RECALLED SOMETIME AGO, AND I HAVE NOT BEEN NOTIFIED OF A DATE IT WILL BE FIXED.

11/01/2017
Components: AIR BAGS
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXC5******
Summary

TAKATA RECALL - IT IS COMPLETELY UNACCEPTABLE THAT SHRAPNEL CAN KILL ME IF THE AIR BAGS DEPLOY RATHER THAN THE ACCIDENT! IMMEDIATE ACTION IS NEEDED FOR REPLACEMENT!! I HAVE NOT ONE BUT TWO CARD AFFECTED!

10/30/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM9C5******
Summary

TAKATA RECALL. I AM UNABLE TO GET A REPLACEMENT PASSENGER SIDE AIRBAG AND THE DEALERSHIP IS TELLING ME THERE IS NO REMEDY AVAILABLE. I HAVE RECEIVED BANKRUPTCY NOTICE REGARDING THIS AND DO NOT FEEL THAT I SHOULD HAVE TO PAY TO GET THIS FIXED, IF PARTS ARE FINALLY AVAILABLE. PLEASE ADVISE ON THE DIRECTION I SHOULD GO TO MAKE MY CAR SAFE AGAIN.

10/28/2017
Components: STRUCTURE,WHEELS,SERVICE BRAKES
Incident Date: 10/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4C5******
Summary

COMPLAINT/CONSUMER INFORMATION [XXX] [XXX] [XXX] BUSINESS INFORMATION CARMAX , INC. 12800 TUCKAHOE CREEK PKWY RICHMOND, VA 23238 COMPLAINT SUMMARY COMPLAINT TYPE: CONSUMER TO BUSINESS COMPLAINT NATURE OF COMPLAINT: PRODUCT ISSUES PROBLEM DESCRIPTION: I BOUGHT A 2012 MUSTANG THROUGH CARMAX ON OR ABOUT 10/23/2017 FROM THE LITHIA SPRINGS LOCATION ONLY TO GET LIE TO AND GIVING FALSE PRETENSES AND FRAUD ,THEY LIE TO SEVERAL TIMES OVER WHEN I HAVE DOCUMENTATION THAT STATES IF A CUSTOMER FINDS ANY PROBLEMS WITH THERE VEHICLE AND IF THERE NOT SATISFIED WITH THERE PURCHASE A CUSTOMER CAN GET THERE MONEY BACK THEY HAVE 5 DAYS TO RETURN AND A CUSTOMER HAS THIRTY DAYS TO GET ANY REPAIRS OR ISSUES RESOLVED ,MY VEHICLE HAS SET IN SERVICE EVERY SENSE I BOUGHT AND WHEN I TOOK THE VEHICLE TO CARMAX I'VE HAVE BEEN TREATED LIKE WHO CARES ,THEY NOTHING TO MY VEHICLE I'M GETTING MY MONEY BACK I WAS LIE TO ABOUT THE SERVICE TO BE DONE ,I HAVE WITNEESS THAT HEARD SALES MANAGERS LIE ABOUT WHAT NEEDED TO BE DONE WHEN I TRIED TO EXPLAIN I WAS THREATEN AND TOLD THAT NOTHING WAS GOING TO BE DONE ,THE BRAKES WERE BAD I ALMOST WRECK IN THE CAR WITH MISS MATCH TIRES ,CARMAX IS COMMITTING FRAUD I HAVE ON BLACK AND WHITE BECAUSE I CALLED THE EXECUTIVE CUSTOMER RELATIONS,THEY TOLD AS I RECORDED THE INCIDENT IN FRONT OF TWO MANAGERS THAT LIE TO ME AND TOLD ME MY 5 DAYS WAS UP AND THAT I COULDN'T GET MY MONEY BACK I'M GOING IT FILE OTHER COMPLAINTS,THE SERVICE DEPARTMENT DID NOT DO ANYTHING TO MY VEHICLE I DO HAVE SOME DOCUMENTATION SIGNED STATING THAT COSMIC PROBLEMS WILL BE FIXED THEY DID NOT FIX ANY ISSUES ,I FOUND PROBLEMS WITH THIS CAR AND CARMAX IS FALSELY ADVERTISING SO THEY WON'T FIX ANY ISSUES ,THERE WAS NO SERVICE FOUND TO BE DONE ON THIS 2012 MUSTANG, I WILL SEEK LEGAL ACTION FOR FRAUD AND BRAKES ARE BAD AND TIRES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

10/27/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM4C5******
Summary

TAKATA RECALL - WE HAVE CONTACTED THE FORD DEALERSHIP SEVERAL TIMES REGARDING THE RECALL FOR THE TAKATA AIRBAG INFLATOR. WE ARE TOLD THE DEALERSHIP DOES NOT HAVE THE PARTS TO MAKE THE NECESSARY REPAIR, AND IS WAITING FOR THE MANUFACTURER TO SEND THEM THE PARTS.

10/24/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM9C5******
Summary

RECCALLI FOR TAKATA PASSENGER AIRBAGS SAFETY NOTICE 17SO1/NHTSA RECALL 17S01. NOTIFIED MARCH 2017. HAVE DRIVEN 8000 MILES AND 7 MONTHS. FURTHR DELAY IS INEXCUSABLE.

10/23/2017
Components: AIR BAGS
Incident Date: 10/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2C5******
Summary

I HAVE HAD A RECALL ON THE SAFETY OF MY AIRBAGS SINCE MARCH 2017 AND TO THIS DAY IN OCTOBER 2017, THE PARTS AREN'T AVAILABLE FOR REPAIRING THIS SAFETY ISSUE. IF I WERE TO GET IN AN ACCIDENT, THE AIRBAGS COULD CAUSE SERIOUS HARM OR DEATH. THIS IS UNACCEPTABLE, THE PARTS NEED TO BE RELEASED IMMEDIATELY.

10/23/2017
Components: ELECTRICAL SYSTEM
Incident Date: 10/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2C5******
Summary

WHILE DRIVING ON FREEWAY (60MPH - 65MPH) CAR SUDDENLY STALLS. NO POWER TO ENGINE, NEED TO LIMP TO SIDE OF FREEWAY (VERY DANGEROUS). CAR SITS, THEN YOU CAN RE-START. SOUNDS LIKE ELECTRONIC THOTTLE BODY (ETB) ISSUE THAT YOU ARE WELL AWARE OF. WHY ARE YOU NOT INVESTIGATING THIS ISSUE??? FORD (WESTWAY FORD, IRVING, TX) CANNOT DIAGNOSE. THIS IS A CRITICAL SAFETY ISSUE. CARS STALLING ON FREEWAY ARE A HAZARD TO ALL PARTIES. YOU GUYS NEED TO INVESTIGATE THIS ISSUE.

10/20/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM0C5******
Summary

TAKATA RECALL HAS NOT BEEN COMPLETED AND LOCAL DEALER STILL DOES NOT HAVE THE PARTS

10/12/2017
Components: AIR BAGS
Incident Date: 10/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF9C5******
Summary

"TAKATA RECALL", DRIVERS AIRBAG TOOK FOREVER TO BE REPLACED. NEXT WE RECEIVE RECALL FOR PASSENGER SIDE AIRBAG REPLACEMENT. CONTACTED SEVERAL FORD DEALERS FOR INFORMATION ON WHEN REPLACEMENT PARTS WOULD BE AVAILABLE. NONE OF THE LOCAL FORD DEALERS HAVE A CLUE WHEN REPLACEMENT IS COMING, YET THEY KEEP BUILDING NEW FORDS EVERYDAY WITH ALL TYPES OF AIRBAGS INSTALLED. WHY CAN'T THERE BE A FIX FOR THE 2012 FORD MUSTANG GT PASSENGER SIDE AIRBAG? NOW TAKATA HAS FILED FOR BANKRUPTCY. DATES ENTERED ARE NOT EXACT, BUT I DO HAVE DOCUMENTATION REQUESTING RECALL ACTION ON MY VEHICLE. WHERE DO I TURN TO NEXT.

10/07/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 10/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8C5******
Summary

DRIVING THE VEHICLE IN A STRAIGHT LINE UNDER DRY CONDITIONS AT ABOUT A CONSTANT 30 MPH, THE CAR STARTED PULSING THE FRONT CORNER BRAKES. AT THE SAME TIME, THE VEHICLES TRACTION CONTROL LIGHT WAS COMING ON AND OFF. I WAS NOT APPLYING THE BRAKES AT THE TIME. IT SEEMS AS THOUGH THE CAR'S TRACTION CONTROL SYSTEM THOUGHT MY TIRES WERE SPINNING, BUT THAT WAS NOT THE CASE. I STOPPED AND INSPECTED MY FRONT WHEEL AND FOUND NO ISSUES WITH THE TIRE OR ITS ALIGNMENT OR FENDER CLEARANCE. AFTER RESTARTING THE CAR, THE PROBLEM STOPPED. I'M CONCERNED THAT IF THIS PROBLEM PERSISTS THE CAR COULD INADVERTENTLY BRAKE ITSELF IN HEAVY TRAFFIC AND CAUSE AN ACCIDENT.

10/05/2017
Components: AIR BAGS
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LANDMARK FORD LINCOLN (12000 SW 66TH AVE, TIGARD, OR 97223 AT 503-639-1131) AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY DID NOT KNOW WHEN THEY WOULD HAVE THE PART AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/28/2017
Components: AIR BAGS
Incident Date: 09/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED TWO DEALERS (FUTURE FORD OF SACRAMENTO, 4625 MADISON AVE, SACRAMENTO, CA 95841 (916) 547-2285 AND HARROLD FORD, 1535 HOWE AVE, SACRAMENTO, CA 95825 (877) 514-2833) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V319000 AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V024000. UPDATED 12/13/2017 *LN UPDATED 7/23/18*JB

09/14/2017
Components: POWER TRAIN
Incident Date: 09/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM0C5******
Summary

SHIFT SOLENOID D : VEH IS PART OF RECALL 16S19 AND RECALL 16N02. THE VEHICLE IS SHIFTING STILL AT WITHOUT WARNING AT VARIOUS SPEEDS. THIS DEVICE WAS NOT INCLUDED IN THE ORIGINAL RECALL, AND FORD IS REFUSING TO COVER THIS DEFECT ALTHOUGH IT IS CLEARLY A PART OF THE SAME PROBLEM. FORD HAD ORDERED THESE TRANSMISSIONS FROM A MANUFACTURER IN CHINA, AND THEY'VE BEEN NOTHING BUT TROUBLE FROM DAY ONE. THIS OCCURS WHILE THE VEHICLE IS IN MOTION AND THERE IS NO WARNING WHEN THE MALFUNCTION OCCURS. THE CAR WAS SOLD TO ME THIS WAY IN FEBRUARY OF 2013, AND AT THE TIME THE DEALERSHIP HAD TOLD ME THAT THIS WAS AN OPEN ECM ISSUE AND WAS NOTHING TO BE CONCERNED WITH. I TOOK THEM AT THEIR WORD AND AM PAYING THE PRICE FOR IT. I HAVE CHECKED MY CAR FAX, AND THERE IS ABSOLUTELY NO MENTION OF THIS AS A PROBLEM. NOW, I AM GETTING A CODE P0769 READ MORE: HTTPS://WWW.ENGINE-CODES.COM/P0769.HTML THIS IS A SAFETY ISSUE AND FORD IS SAYING THEY DO NOT AND ARE NOT GOING TO COVER THIS UNDER THE RECALL NOTIFICATION. AS A FORMER PARAMEDIC, WITH EXPERIENCE WITH COUNTLESS MOTOR VEHICLE ACCIDENTS OVER THE YEARS, IT IS MY PROFESSIONAL OPINION THAT THIS IS A POTENTIAL HAZARD TO LIFE, LIMB AND PROPERTY AND A RECALL SHOULD BE ORDERED.

08/23/2017
Components: POWER TRAIN
Incident Date: 08/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5C5******
Summary

I WAS DRIVING ON INTERSTATE AT 70MPH AND THE WRENCH LIGHT CAME ON THEN THE CHECK ENGINE LIGHT,AIRBAG WARNING LIGHT ALL CAME ON THE SPEEDOMETER STOPPED WORKING, THE TIRE SENSOR WENT CRAZY , CAR LOST ALL SPEED IN HEAVY TRAFFIC WAS NOT INVOLVED IN ACCIDENT GOT TO SIDE OF ROAD TURNED CAR OFF RESTARTED IT WAS FINE FOR A FEW MILES THEN EVERYTHING HAPPENED AGAIN. CALLED FORD AND THEY HAD ME TAKE IT TO DEALER FOR CHECK WAS TOLD IT IS THE LEADFRAME IN THE TRANSMISSION AND FORD HAS RECALLED OTHER FORD MUSTANG VEHICLES SAME YEAR AS MINE FOR SAME PROBLEM BUT MINE IS NOT INCLUDED THIS IS A SAFETY HAZARD FOR ANYONE WHO HAS ONE NEEDS TO BE CHECKED IN ALL THE CARS

08/18/2017
Components: AIR BAGS
Incident Date: 05/16/2016
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE RECALL REMEDY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/12/17*LJ *TR

08/16/2017
Components: AIR BAGS
Incident Date: 04/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8C5******
Summary

TAKATA RECALL. I KEEP GETTING THESE REMINDERS TO HAVE AIRBAGS REPLACED. ONLY PROBLEM IS MY DEALERSHIP KEEPS SAYING THEY DON'T HAVE THEM. I HAVE BEEN TRYING TO GET IN BEFORE APRIL. I HAVE BEEN TOLD WHEN THEY COME IN I WILL GET A CALL. ALSO WAS TOLD THAT IT WAS UNLIKELY MINE WOULD RUPTURE. THIS IS MY 17 YEAR OLDS CAR. I WANT THEM FIXED BUT DEALERSHIP DOESN'T SEEM TO BE IN ANY HURRY. WE RESIDE IN SAN ANTONIO, TX

08/07/2017
Components: UNKNOWN OR OTHER
Incident Date: 08/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2C5******
Summary

I WAS DRIVING TO WORK ONE EARLY MORNING WHEN ALL OF A SUDDEN MY STEERING WHEEL FROZE AND COULDN'T STEER MY CAR AND ALMOST CRASHED ON THE FREEWAY. MY 2012 MUSTANG V6 HAS ELECTRIC POWER STEERING. THERE IS SOMETHING WRONG WITH THE POWER STEERING AND CAN KILL SOMEONE.

08/02/2017
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXC5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND IDLED, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE WRENCH WARNING WAS DISPLAYED (POWER TRAIN FAULT). THE CONTACT STATED THAT HE USED A DIAGNOSTIC MACHINE AND RECEIVED AN UNKNOWN CODE. THE VEHICLE WAS TAKEN TO OXMOOR FORD LINCOLN 100 OXMOOR LN, LOUISVILLE, KY 40222, PHONE NUMBER: (502) 426-2500 WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT PART OF THE RECALL BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 50,000.

07/03/2017
Components: POWER TRAIN
Incident Date: 05/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EMXC5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE SLOWING DOWN AND RELEASING THE BRAKE PEDAL FROM A STOP, THE VEHICLE FAILED TO MOVE. THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FRIENDLY FORD (660 N DECATUR BLVD, LAS VEGAS, NV 89107 (800) 928-7190), BUT WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEES. THE DEALER CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V348000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

06/30/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JSXC5******
Summary

TAKATA RECALL: RECEIVED RECALL MAR2016. CONTACTED FORD DEALER REGARDING FIX. I ASKED HIM 1. IS THE CAR SAFE TO DRIVE. HIS ANSWER WAS THE NHTSA SAID IT WAS CLEARED TO DRIVE. 2. IS IT OK TO HAVE A PASSENGER IN THE AFFECTED SEAT. SAME ANSWER AS IN #1. 3. WHEN WILL THE PART BECOME AVAILABLE? NO CLUE. HE ACTUALLY SAID IT COULD BE YEARS SINCE TAKATA WAS BANKRUPT AND THEY WERE LOOKING FOR OTHER MANUFACTURERS TO MAKE THE PART. THE NHTSA WEBSITE STATES RECALLS ARE ISSUED WHEN EQUIPMENT CREATES AN UNREASONABLE SAFETY RISK OR FAILS TO MEET MINIMUM SAFETY STANDARDS. SINCE THE FORD DEALER STATED THAT THE NHTSA CLEARED VEHICLES UNDER THIS RECALL AS 'SAFE TO DRIVE', COULD I GET IT IN WRITING THAT MY VEHICLE IS SAFE TO DRIVE? I ALSO LIVE IN FLORIDA WHERE THE 50% INCREASE IN PROBABILITY EXISTS DUE TO TEMP AND HUMIDITY. ALSO, COULD YOU PLEASE EXPLAIN WHY ONLY THE PASSENGER SIDE AIRBAG IS SUBJECT TO EXPLODING AND NOT THE DRIVERS SIDE.

06/20/2017
Components: AIR BAGS
Incident Date: 06/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FFXC5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 17V024000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TIDWELL FORD OF KENNESAW, GEORGIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/23/2017
Components: POWER TRAIN
Incident Date: 03/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXC5******
Summary

AT WIDE OPEN THROTTLE THE TRANSMISSION WILL NOT ALLOW A GEAR CHANGE FROM FIRST TO SECOND IF THE RPM IS GRATER THAN 6000 RPM. THE CLUTCH PEDDLE RELEASES AT THE FLOOR. AFTER THE ENGINE HAS SLOWED THE CLUTCH RETURNS TO NORMAL AND THE CAR CAN NOW BE SHIFTED INTO SECOND. IT MAY BE CAUSED BY TROUGH OUT BEARING OR SPRING TENSION ON THE CLUTCH ITS SELF. I HAVE HAD THIS PROBLEM SINCE I BOUGHT THE CAR 3 MONTHS AGO. THE CAR ONLY HAS 46000 MILES ON IT. I HAVE READ OTHER PEOPLE HAVE HAD THE SAME COMMON PROBLEM.

05/22/2017
Components: AIR BAGS
Incident Date: 05/22/2017
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE DEALER CALLED THE DEALER TO MAKE AN APPOINTMENT FOR THE RECALL REPAIR AND WAS INFORMED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/06/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM0C5******
Summary

THROTTLE BODY MALFUNCTION - CAUSES LOSS OF POWER WHILE DRIVING. ACTS AS THOUGH YOU TOOK YOUR FOOT OFF THE GAS PEDAL. ENGINE WILL NOT REV ABOVE IDLE SPEED. CHECK-ENGINE LIGHT COMES ON. IF YOU STOP, TURN OFF THE CAR, AND RE-START, IT WILL BE OK FOR A WHILE. IT HAPPENED TO ME TWICE IN 2 WEEKS. PART WAS REPLACED, BUT THE NEW PART FAILED AGAIN IN 16 MONTHS. HAD THAT REPLACED THIS WEEK. (MAY '17). I AM AWARE OF FORD CUSTOMER SATISFACTION PROGRAM 16B23, BUT THE DEALER SAID MY VIN WAS NOT ONE OF THE AFFECTED VEHICLES. I BEG TO DIFFER.

05/05/2017
Components: POWER TRAIN,STRUCTURE
Incident Date: 07/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4C5******
Summary

FRONT HOOD HAS PAINT PEELING ISSUE WITHIN 2 YEARS OF PURCHASE. AUTO TRANS DOESN'T SHIFT PROPERLY IN AT LEAST 1 OF THE FIRST 3 GEARS. IT BUCKS WHEN COLD IN WINTER WEATHER UNTIL CAR WARMS FOR AT LEAST 30 MINUTES.. FORD HAS HAD THE CAR ON 3 OCCASIONS WITHOUT FIXING THE ISSUE. THEY REPLACED THE FIRST 3 SOLENOIDS IN TRANS WITHOUT SUCCESS. PURCHASED NEW. THESE 2 ISSUES REMAIN A BIG PROBLEM. ON ANOTHER NOTE, INTERIOR CABIN FLOODED DUE TO RAIN ENTERING THE COWL FROM A DESIGN FLAW. DEALERSHIP DETACHED A HOSE.

04/26/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 04/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1C5******
Summary

WHILE DRIVING THE CAR LOST POWER AND WOULD NOT RESPOND TO PUSHING THE ACCELERATOR PEDAL. THE WRENCH LIGHT ILLUMINATED AND THE PANEL AND THE ENGINE DROPPED TO A ROUGH IDLE. I HAD TO ACTIVATE MY FLASHERS AND COAST INTO A PARKING LOT. TURNED OFF THE MOTOR AND RESTARTED THE CAR. OPERATED NORMALLY UNTIL I ACCELERATED OUT OF THE PARKING LOT. SAME CONDITION HAPPEN AGAIN AND I HAD TO ACTIVATE FLASHERS AND TURN OFF THE MOTOR AND RESTART THE CAR AGAIN WHILE STUCK IN THE ROAD. OPERATED NORMALLY AGAIN AND MADE IT HOME. RAN A CODE SCANNER ON THE CAR AND IT REPORTED A PROBLEM WITH THROTTLE: P2111 FORD THROTTLE ACTUATOR CONTROL SYSTEM ' STUCK OPEN.

03/17/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 03/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE ELECTRONIC THROTTLE CONTROL FAILED. THE VEHICLE WAS PULLED OVER TO THE SIDE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE CONTROLLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,500.

03/10/2017
Components: AIR BAGS
Incident Date: 03/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM4C5******
Summary

I HAVE CALLED SEVERAL FORD DEALERSHIPS TO HAVE MY TAKATA AIR BAG RECALL SERVICE AND THEY ALL SAY THERE ARE NO PARTS AND I HAVE TO WAIT FOR MONTHS TO GET AN AIR BAG PART. WHEN I CALL THE NATIONAL FORD CUSTOMER SERVICE LINE, I GOT THROUGH THE PHONE TREE AND CHOSE TAKATA AIR BAG WHICH HUNG UP ON ME AFTER 5 MINUTES OF DEAD AIR. THIS IS UNACCEPTABLE BEHAVIOR FROM AN AUTO MANUFACTURER WITH A RECALL ONGOING.

02/09/2017
Components: SUSPENSION
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8C5******
Summary

NOISE IN THE BACK SUSPENSION- DRIVING ON NORMAL PAVEMENT MAKES CONTINUED SOUND. HAVE BEEN TOLD BUSHINGS HAVE GONE BAD. CURRENT MILES 43000 MILES. IS THIS A RECALL?

02/07/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 02/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6C5******
Summary

WHEN ACCELERATING FROM A TRAFFIC LIGHT ENGINE JUST STOPS,A WRENCH LIGHT COMES ON. AFTER A FEW SECONDS WILL START AGAIN,FEW MIN.LATER ENGINE LIGHT COMES ON.FEW MIN. WILL START AGAIN. ON I-95 WAS CRUISING ABOUT 70MPH AND IT ALSO DID THIS.ALMOST REARENDED.

02/02/2017
Components: FUEL SYSTEM, GASOLINE,AIR BAGS,STRUCTURE
Incident Date: 08/16/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8EM7C5******
Summary

TAKATA MY CAR HAS DIFFERENT MANUFACTURING ISSUES INCLUDING THE CONVERTIBLE ROOFING IT DOES OPENLY BY ITSELF, I GOT SCARED AND CHOCKED THE FIRST TIME IT HAPPENED, ALSO THE TRANSMISSION SEEMED TO SENT A LOWER SPEED TO THE MOTOR. AIRBAG DIDN'T EXPLODE IN A CRASH. DRIVING IS WHEN IT HAPPENS. *TR

02/01/2017
Components: AIR BAGS
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/11/2017
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 60 MPH, THE WRENCH WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST ACCELERATION. THE CONTACT PULLED THE VEHICLE OFF THE ROAD AND TURNED OFF THE ENGINE. ONCE RESTARTED, THE VEHICLE PERFORMED NORMALLY. THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,198.

12/16/2016
Components: POWER TRAIN
Incident Date: 12/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM0C5******
Summary

THE TRANSMISSION DOWNGEARS CAUSING A LOSS OF POWER WHILE IN MOTION. IT OCCURS AT LOW SPEED AND AT HIGH SPEED. ALARMING WHEN TRAVELING ON AN EXPRESSWAY AT 55 MPH.

12/11/2016
Components: SUSPENSION
Incident Date: 11/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMZU63EX2U******
Summary

VERY AUDIBLE THUMPING NOISE IN SUSPENSION, EITHER FRONT OR BACK (NOT SURE), AT SLOW SPEED, JUST PULLING OUT OF THE DRIVEWAY, OR PARKING, DRIVING AND GOING OVER MINOR BUMPS ON THE STREET. VEHICLE IS BABIED, ONLY HAS 24,000 MILES, ORIGINAL OWNER. LIVE IN THE SE PART OF THE COUNTRY. IS THERE A RECALL FOR THIS PROBLEM? *TR

12/09/2016
Components: AIR BAGS
Incident Date: 02/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8C5******
Summary

TAKATA RECALL

12/07/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 12/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU3C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 45 MPH AND MERGING ONTO AN INTERSTATE, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE GEAR SHIFTER FAILED WHEN THE CONTACT ATTEMPTED TO SHIFT INTO FIFTH GEAR. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, RESTARTED, AND DRIVEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 17,115.

11/20/2016
Components: POWER TRAIN
Incident Date: 11/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6C5******
Summary

SINCE I'VE BOUGHT THIS VEHICLE BRAND NEW I HAVE HAD RANDOM ISSUES WITH THE CAR. FIRST I'VE EXPERIENCED A HUGE ISSUE WITH THE TRANSMISSION, IT MAKES A VIBRATING/SHAKING PROBLEM WHILE DRIVING ON ANY STREET ANY SPEED. I HAVE OPERATED MANUAL TRANSMISSIONS BEFORE AND HAVE NEVER RAN ACROSS THIS. NO MATTER WHAT GEAR OR WHAT CONDITION IT CONSISTENTLY DOES THIS. FORD DEALER WAS TO NO HELP AT ALL. AT TIMES WHILE DRIVING THE VEHICLE WILL START TO UNCONTROLLABLY SWERVE AND THE TRACTION CONTROL LIGHT STARTS BLINKING, THIS ISSUE IS UNKNOWN TO ME WHY THIS HAPPENS AND HAS ALMOST PUT ME IN AN ACCIDENT. SECONDLY, THE ENTIRE IGNITION TUMBLER JUST POPPED OUT. I CAN PULL THE IGNITION OUT OF THE STEERING COLUMN.

10/20/2016
Components: POWER TRAIN,ENGINE
Incident Date: 09/01/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING VARIOUS SPEEDS, THE WRENCH SENSOR AND CHECK ENGINE SENSOR INDICATORS SUDDENLY ILLUMINATED. THE VEHICLE ALSO FAILED TO ACCELERATE NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000.

10/13/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

10/08/2016
Components: POWER TRAIN
Incident Date: 10/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5C5******
Summary

2012 FORD MUSTANG TRANSMISSION FAILURE. AT 61,499 THE VEHICLE AT A STOP ENTERING THE ROADWAY THE VEHICLE LURCHED AFTER A HARD SLAM IN THE TRANSMISSION THE RPMS WENT CRAZY AND THE VEHICLE SLOWLY ROLLED INTO THE ROADWAY. THE SERVICE WRENCH LIGHT UP AND THE VEHICLE WOULD ONLY GO 20 MPH. TOWED TO DEALER AND TOLD THE REPAIR WOULD COST $5600 - $5900. SERVICE DID NOT NOTIFY US OF THE SERVICE RECALLS. WARRANTY ENDED AT 60,000.

10/04/2016
Components: POWER TRAIN
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3C5******
Summary

FORD REFUSING TO ACCEPT RECALL FOR CAR; CAR HAS ISSUE WITH TRANSMISSION LEAD FRAME. THE CAR WILL BE DRIVING AND WILL "HARD SHIFT" RANDOMLY. THE SPEEDOMETER GOES CRAZY AND I HAVE TO SLOW DOWN OR TURN OFF THE CAR FOR IT TO GO AWAY. RECALL EXISTS FOR MY MODELS TRANSMISSION LEAD FRAME ( I BELIEVE I MEET ALL THE REQUIREMENTS ) ISSUED IN APRIL 2016, BUT IT IS NOT APPEARING FOR THE VIN OF THE VEHICLE. IF I DO NOT MEET THE REQUIREMENTS IT SHOULD BE EXTENDED FOR MY CAR.

09/23/2016
Components: POWER TRAIN
Incident Date: 09/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING 60 MPH, THE VEHICLE DOWNSHIFTED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,999.

09/21/2016
Components: POWER TRAIN
Incident Date: 09/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXC5******
Summary

2012 MUSTANG ONLY HAS 35,000 MILES AND WATER PUMP WENT OUT. DEALER STATES IT IS NOT COVERED UNDER POWER TRAIN WARRANTY! LUCKILY IT WENT OUT WHILE PARKED IN THE GARAGE AT HOME AND NOT ON A TRIP! ANTIFREEZE WAS EVERY WHERE WHEN I WENT TO GET IN THE CAR THE NEXT MORNING. THANKFULLY I SAW IT BEFORE OUR PETS DID!

09/19/2016
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND THE MAINTENANCE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

09/19/2016
Components: POWER TRAIN
Incident Date: 08/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LEAD FRAME ISSUE IN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,646.

09/13/2016
Components: POWER TRAIN,AIR BAGS
Incident Date: 07/06/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM0C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING 70 MPH IN THE LEFT LANE, THE VEHICLE SHIFTED INTO FIRST GEAR AND SEIZED THE REAR TIRES WHILE ON AN INCLINE. THE CONTACT CRASHED INTO A GUARD RAIL ON THE DRIVER SIDE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED THAT ACCUSED THE CONTACT OF CARELESS DRIVING. THE CONTACT SUSTAINED BRUISING ON THE LEFT SIDE OF THE RIBS, BUT MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,150. UPDATED 10/28/16*LJ THE OUTPUT SPEED SENSOR IN THE TRANSMISSION FROM 70 MPH IN 6TH GEAR TO FIRST AND PUSHED THE CONSUMER DOWN AN INCLINE INTO A GUARD RAIL. THE CONSUMER ATTACHED THE RECALL LETTER TO HIS COMPLAINT, REGARDING AN ISSUE WITH THE OUTPUT SPEED SENSOR. UPDATED 11/0/16.*JB

09/06/2016
Components: AIR BAGS
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU1C5******
Summary

2012 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO LACK OF COMMUNICATE/SCHEDULE APPOINTMENT THROUGH DEALERSHIP FOR DRIVER AIRBAG INFLATOR RECALL NOTICE REPAIRS. *SMD

09/06/2016
Components: POWER TRAIN
Incident Date: 09/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2C5******
Summary

YOU SHOULD KNOW THAT THE 2012 MUSTANG HAS A DEFECTIVE PART CALLED A THROTTLE BODY SENSOR. FORD IS AWARE IT IS DEFECTIVE BECAUSE THEY WERE REPLACING THIS PART FREE OF CHARGE PRIOR TO JANUARY 2015. CURRENTLY IT IS NOT UNDER A SAFETY RECALL BUT IT MOST CERTAINLY SHOULD BE. WHEN YOU DRIVE A CAR WITH THIS DEFECT YOUR CAN AN ACCELERATE, OR DECELERATE, AT ITS OWN WILL. IT DOES NOT RESPOND TO THE COMMANDS THE DRIVER GIVES. IT JUST SUDDENLY SLOWS OR SPEEDS UP AS IT LIKES. IF YOU HAVE NOT EXPERIENCED THIS IT MAY BE HARD TO UNDERSTAND HOW UNSAFE THIS CAN BE. IT IS NOT NAN EXPERIENCE I RECOMMEND TO ANYONE. FORD DOES NOT CONSIDER THIS A PROBLEM, BUT I DO NOT FEEL SAFE IN MY CAR AS A RESULT. TRY TOOLING ALONG I-95 AT 65 MILES PER HOUR AND HAVING YOUR CAR SUDDENLY SLOW AND SHUDDER ALMOST TO A STOP...FUN TIMES. THIS DEFECT CREATES AN UNSAFE DRIVING CONDITION THAT 100% UNACCEPTABLE AND YOU REALLY SHOULD DO SOMETHING ABOUT IT BEFORE SOMEONE, (LIKE ME) GETS KILLED. I AM SURE SOMEONE HAS ALREADY HAD ACCIDENTS BECAUSE OF THIS ISSUE.

09/02/2016
Components: AIR BAGS
Incident Date: 07/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7C5******
Summary

TAKATA RECALL: RECEIVED A RECALL LETTER FROM FORD MOTOR COMPANY JULY 2015 AND ANOTHER JULY 2016. CONTACTED LOCAL FORD DEALER CONCERNING RECALL 2 MONTHS AGO TO HAVE AIRBAG INFLATOR REPLACED. AS OF THIS DATE (9/2/2016) HAVE RECEIVED NO WORD REGARDING PART'S ARRIVAL (DEALERSHIP ASSURED ME THEY WOULD CALL WHEN PART ARRIVED). PLEASE NOTE THAT IT HAS BEEN OVER 1 YEAR SINCE RECEIVING 1ST RECALL LETTER AND NEARLY 8 WEEKS AND PENDING THAT PART STILL HAS NOT COME IN.

08/30/2016
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 08/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM3C5******
Summary

THE FAN BLOWER MOTOR 2P CONNECTOR IS DAMAGE. MECHANIC INDICATE SIGNS OF MELTING AND BURNING ON THE MAIN HARSHNESS WHICH RELAYS THE FAN, AND AC COMPRESSOR. ALSO INTENSE CHIPPING OF PAINT ON LEFT FRONT QUARTER PANEL.

08/24/2016
Components: AIR BAGS
Incident Date: 07/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6C5******
Summary

I GOT A LETTER ON AN IMPORTANT SAFETY RECALL, THIS WAS IN JULY I CAME DOWN AN SPOKE WITH MICHAEL AT THE FORD COMPANY ON SAGE RD. IN MEMPHIS TN. I HAVE BEEN WAITING FOR HIM TO CAL ME BACK ONCE HE ORDER THE PART #15S21/ NHTSA RECALL 15V-319, IT"S BEEN A MONTH NOW

08/22/2016
Components: STRUCTURE
Incident Date: 08/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7C5******
Summary

PAINT IS BUBBLING UNDER HOOD CAUSED BY CORROSION OF THE ALUMINUM. FORD IS AWARE BUT WILL NOT REPAIR UNDER THE 60 MONTH UNLIMITED CORROSION WARRANTY.

08/18/2016
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO GET THE VEHICLE TO RESTART, BUT IT STALLED MORE THAN THREE TIMES AFTERWARDS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

08/15/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7C5******
Summary

ON AUGUST 1, 2016, AT APPROXIMATELY 7:30 P.M., I WAS DRIVING SOUTH ON U.S, HIGHWAY 1 (Y,S, HIGHWAY 2 IS A 3-LANE ROAD). SUDDENLY, MY VEHICLE LOST THE POSER TO ACCELERATE. I WAS PANICKED, AS THERE WAS TRAFFIC BEHIND ME AND TO MY LEFT SIDE. I COULD DO NOTHING TO STOP THE LOSS OF ACCELERATION. FORTUNATELY, MY FRIEND AS FOLLOWING ME AND WAS IMMEDIATELY AWARE THAT I WAS HAVING A PROBLEM. MY FRIEND IMMEDIATELY PUT ON HIS EMERGENCY FLASHERS; AS I SLOWED, I WAS ABLE TO PULL OFF TO THE SIDE AND COAST INTO A FILLING STATION. AT THIS TIME, I NOTICED TWO THINGS; THE CAR RAN ROUGHLY AT A VERY SLOW SPEED AND A WRENCH SYMBOL APPEARED ON THE DASH. I WAS ABLE TO PULL TO A SAFE LOCATION ON THE FILLING STATION LOT. MY FRIEND SEARCHED FOR THE SYMBOL IN THE OWNER'S MANUAL WHICH INDICATED THERE WAS A THROTTLE CONTROL PROBLEM AND I SHOULD CONTACT MY DEALER IMMEDIATELY. AT THIS TIME, I CALLED AAA AND WAS ADVISED THAT A TOW TRUCK WOULD BE THERE IN APPROXIMATELY AN HOUR AND A HALF. WHEN THE TOW TRUCK ARRIVED, I COMPLETED THE PAPERWORK AND THE CAR WAS TAKE TO PARADISE FORD WHERE I PURCHASED IT IN 2012. THE FOLLOWING MORNING, FORD CALLED ME AND DIAGNOSED IT AS A DEFECTIVE THROTTLE BODY ASSEMBLY AND REPLACED IT. SOME RESEARCH INDICATED THAT A TSB HAD BEEN ISSUED TO FORD DEALERS ABOUT THE MALFUNCTION OF THIS ITEM. BECAUSE IN MY CASE, THIS WAS AN OBVIOUS SAFETY ISSUE, I FEEL FORD SHOULD HAVE NOTIFIED ME AND GIVEN ME THE OPPORTUNITY TO HAVE IT REPLACED UNDER WARRANTY. AS A RESULT OF THIS, I WAS CHARGED $621 FOR THE REPAIR. TO REITERATE, THE MAIN ISSUE HERE IS THAT IN AN UNSAFE SITUATION DUE TO, WHAT I PERCEIVE, AS THE FORD DEALER'S NEGLIGENCE.

08/13/2016
Components: STEERING
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8M5C52******
Summary

VEHICLE LOST ALL POWER STEERING AT HIGHWAY SPEEDS. VEHICLE ALSO MADE CLUNKING SOUNDS WHILE TURNING. HAD TO REPLACE EPAS STEERING ASSEMBLY AT MY OWN COST $1656. UNSAFE AND UNPROVEN DESIGN. ELECTRICAL CONNECTORS FOR EPAS ARE MOUNTED LOW SO ROAD GRIME/RAIN PENETRATE INTO THE CONNECTOR CAUSING MALFUNCTION.

08/03/2016
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXC5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/01/2016
Components: AIR BAGS
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6C5******
Summary

I HAVE ASKED THE FORD DEALERSHIP IF THERE WAS A RECALL ON MY CAR BECAUSE I RECEIVED A LETTER SOME TIME AGO AND THEY DENY THAT THERE IS A RECALL. NO ATTEMPT HAS BEEN MADE TO REMEDY THIS PROBLEM. I REALLY WOULD LIKE TO GET THIS RECTIFIED BEFORE AN ACCIDENT HAPPENS.

07/21/2016
Components: AIR BAGS
Incident Date: 07/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE DEALER STATED THAT THE REQUIRED PART WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/18/2016
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXC5******
Summary

2012 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER AIRBAG INFLATOR HOUSING RECALL NOTICE 15V-319. *SMD

07/13/2016
Components: POWER TRAIN
Incident Date: 07/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0C5******
Summary

MY CAR HAS GONE INTO 'LIMP' MODE SEVERAL TIMES OVER THE PAST COUPLE OF DAYS. I TOOK IT TO THE DEALER WHO ADVISED ME THAT THE ISSUE IS THE ELECTRONIC THROTTLE BODY, AND IT'S NOT COVERED UNDER THE POWERTRAIN WARRANTY. THIS PART HAS BEEN RECALLED FOR SEVERAL OTHER FORD MODEL VEHICLES - BUT NOT THE MUSTANG AND THEY WON'T COVER IT. IT'LL COST ME $570 TO GET THE PART REPLACED IN MY VEHICLE. THIS OCCURS WHILE DRIVING - AT ALL DIFFERENT SPEEDS - INCLUDING GOING 65+ MILES PER HOUR ON THE HIGHWAY.

07/03/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0C5******
Summary

TAKATA RECALL THIS RECALL IS OVER A YEAR OLD. "NO REMEDY AVAILABLE". DO I HAVE TO DIE FIRST?

06/30/2016
Components: AIR BAGS
Incident Date: 07/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EMXC5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/30/2016
Components: AIR BAGS
Incident Date: 06/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF2C5******
Summary

APPARENT TAKATA RECALL, AND I AM HAVING TROUBLE GETTING ANYONE FROM FORD TO HELP ME GET IT DONE. FIRST NOTICE OF ANY SORT RECEIVED IN MAIL FROM FORD ON JUNE 27, 2016. SAFETY RECALL NOTICE 15S21, NHTSA RECALL 15V-319. SAYS IN PART "PARTS ARE NOW AVAILABLE TO REPORT YOUR VEHICLE." AND "PLEASE CALL YOUR DEALER WITHOUT DELAY AND REQUEST A SERVICE DATE FOR RECALL 15S21." ON JUNE 28, I CALLED LINDSAY FORD IN WHEATON MD WHICH SAID IT DID NOT HAVE PARTS AND WOULD NOT KNOW WHEN THEY WOULD. I CALLED KOON'S FORD IN SILVER SPRING MD, WHICH SAID PARTS WOULD NOT BE AVAILABLE UNTIL THE FALL. ON JUNE 30, I CALLED THE FORD CUSTOMER RELATIONSHIP CENTER TO FIND OUT WHERE TO GET THIS REPAIRED; AFTER INTERMINABLE WAIT ON THEIR LINE, I FINALLY SPOKE TO A REPRESENTATIVE, WHO FORWARDED ME TO "KEVIN." HE WAS UNABLE TO DETERMINE WHEN PARTS WOULD BE AVAILABLE IN MY AREA. I AM CONCERNED THAT FORD HAS NOW SENT ME A LETTER, THE FIRST NOTICE OF ANY ISSUE WITH MY CAR, AND QUITE ALARMING; FORD TOLD ME TO CALL DEALER RIGHT AWAY, WHICH I DID, AND NEITHER OF TWO DEALERS I CALLED NOR THE FORD CUSTOMER RELATIONSHIP CENTER CAN SEEM TO HELP.

06/30/2016
Components: AIR BAGS
Incident Date: 05/29/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8CF1C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THE VEHICLE STRUCK A DEER AND THE AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW AIR BAG. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT WAS NOT NOTIFIED OF THE RECALL PRIOR TO THE CRASH. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MILEAGE AT THE TIME OF THE CRASH WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

06/28/2016
Components: AIR BAGS
Incident Date: 06/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU5C5******
Summary

DEALERS DO NOT HAVE PARTS. FORD MOTOR CO. HAS REQUESTED THAT I CALL , AND HAVE THEM ORDER THE PARTS NEEDED.

06/27/2016
Components: AIR BAGS
Incident Date: 06/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

06/27/2016
Components: AIR BAGS
Incident Date: 06/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM2C5******
Summary

I GOT A LETTER STATING PARTS ARE IN FOR RECALL 15S21 AND I CALLED DEALER AND SAID PARTS ARE ON BACK ORDER AND WONT BE IN TILL SEPTEMBER

06/27/2016
Components: POWER TRAIN,AIR BAGS
Incident Date: 06/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF3C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 16V248000 (POWER TRAIN) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT, VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/23/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/20/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1C5******
Summary

TAKATA RECALL BACK IN JULY 2015 I RECEIVED A SAFETY RECALL NOTICE REGARDING THE AFORE MENTIONED. IN THE NOTICE WE WERE INFORMED THAT WE WOULD BE CONTACTED WHEN PARTS BECAME AVAILABLE FORD WILL NOTIFY US WHEN WE COULD SCHEDULE A SERVICE APPOINTMENT. ALMOST A YEAR LATER STILL NO LETTER I HAVE CALLED OUR LOCAL DEALER THREE TIMES AND FORD CUSTOMER SERVICE AND STILL THERE IS NO FIX IN SIGHT FOR US - APPARENTLY. WHAT IS OUR RECOURSE? WE LIVE IN GLENDORA CALIFORNIA , IF YOU CAN PROVIDE A DEALER THAT IS PROVIDED WITH PARTS FOR REPAIR I WOULD APPRECIATE THAT. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

06/16/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM1C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/07/2016
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 04/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF9C5******
Summary

I WAS DRIVING DOWN THE STREET AND WHEN I SHIFTED FROM 1ST TO 2ND THE GEAR SHIFTER GOT HUNG UP AND WOULD NOT SHIFT CAUSING THE CAR TO DOWNSHIFT THROWING ME FOWARD AND HITTING MY HEAD ON THE STEERING WHEEL.

06/02/2016
Components: AIR BAGS
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/27/2016
Components: AIR BAGS
Incident Date: 05/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALUD. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/23/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.....UPDATED 07/05/16 *BF UPDATED 10/25/16.*JB

05/20/2016
Components: AIR BAGS
Incident Date: 07/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXC5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

05/19/2016
Components: AIR BAGS
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1C5******
Summary

2012 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO DEALERSHIP/ MANUFACTURER/NHTSA FAILURE TO TAKE RESPONSIBILITY FOR THE REPAIRS OF DRIVER SIDE AIRBAG RECALL NOTICE IN A TIMELY MANNER. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

05/17/2016
Components: POWER TRAIN
Incident Date: 03/27/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM5C5******
Summary

AFTER WAITING AT A LIGHT IN THE LEFT TURN LANE, I STARTED ACCELERATING FROM A COMPLETE STOP, SLOWLY INTO MY LEFT TURN. AT ALMOST COMPLETION OF THE TURN, MY TACHOMETER WENT FROM 3000 RPMS TO OVER 6000 RPMS. THE CAR HAD A SUDDEN JOLT AT THIS MOMENT AND THE REAR WHEELS LOCKED UP. I WENT INTO A SLIDE AND THE CAR SLID ACROSS 2 LANES INTO A TREE FILLED MEDIAN. THE CAR WAS TOTALED BY THE INSURANCE COMPANY. THERE WERE NO FACTORS THAT COULD INFLUENCE SUCH A CRASH, AS THE ROAD WAS DRY, IT HADN'T RAINED. THE ROAD WAS WELL PAVED. FINALLY, SPEED WASN'T A FACTOR IN THE CRASH. AT THE TIME OF THE ACCIDENT WE HAD NO IDEA WHAT COULD HAVE CAUSED THE DOWNSHIFTS IN GEARS, HOWEVER AFTER A RECENT RECALL WE REALIZED WHAT HAD HAPPENED.

05/15/2016
Components: STRUCTURE
Incident Date: 03/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXC5******
Summary

ON MARCH 27, 2015, I BROUGHT MY MUSTAND TO FORD BECAUSE I DISCOVERED ON THE HOOD OF MY CAR, THAT THE PAINT WAS BUBBLING/COMING APART FROM THE HOOD. ON APRIL 7, 2015, THE FORD DEALER REPAINTED MY HOOD. THEN, I NOTICED AGAIN BUT THIS TIME, IN MORE THAN ONE AREA OF MY HOOD THAT THE PAINT WAS LIFTING OFF OF THE HOOD. I RETURNED TO THE DEALERSHIP AND CONTACTED FORD MOTOR COMPANY BUT THEY WERE RELUCTANT TO REPLACE THE HOOD OR REPAINT AT NO COST. MY MAJOR CONCERN IS THAT I BROUGHT THE VEHICLE IN DURING THE "WARRANTY PERIOD" AS IN THE MANUAL HOWEVER, THIS PROBLEM WAS NOT CORRECTED SINCE IT RETURNED AGAIN.

05/09/2016
Components: POWER TRAIN,ENGINE
Incident Date: 05/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4C5******
Summary

WHILE DRIVING CAR SUDDENLY LOSES POWER AND SHOWS WRENCH LIGHT AND GOES INTO LIMP MODE. TROUBLE CODES SHOWN P2111 AND P2112. THIS CAN HAPPEN ANY TIME DURING DRIVING AND HAS HAPPENED IN HEAVY TRAFFIC POTENTIALLY DANGEROUS CONSEQUENCES.

05/04/2016
Components: AIR BAGS
Incident Date: 05/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/04/2016
Components: AIR BAGS
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1C5******
Summary

I RECEIVED THE RECALL NOTICE LAST YEAR IN 2015. I TOOK THE CAR TO THE FORD DEALER IN NAPA CALIFORNIA FOR SERVICE/REPAIR. THE DEALER TOLD ME THAT THE REPLACE PARTS WERE NOT AVAILABLE BECAUSE THEY HAD NOT BEEN MANUFACTURED YET. I WENT BACK FOR SERVICE IN MARCH 2016, AND WAS TOLD THE SAME THING. IF I AM MAIMED, WOUNDED OR KILLED BECAUSE OF THIS DANGEROUS EQUIPMENT AND NEGLIGENT PROCESS, I HOPE MY FAMILY FILES A HUGE LAW SUITE AND FORD AND THE US GOVERNMENT FOR FAILURE OF OVERSIGHT OF A KNOWN DEFECT CAUSE HARM OR DEATH.

05/04/2016
Components: POWER TRAIN,ENGINE
Incident Date: 04/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM4C5******
Summary

DURING INITIAL ACCELERATION AFTER A LEFT TURN, SHIFTING FROM 1ST INTO 2ND GEAR, THE VEHICLE SHOOK WILDLY AND VIOLENTLY ROCKED SIDE TO SIDE AND LOST POWER. THIS WAS THE SECOND IDENTICAL OCCURRENCE ON CITY STREETS WHILE ACCELERATING OUT OF LEFT TURNS. ON BOTH OCCASIONS, HAD TO MAKE IMMEDIATE MOVES TO THE RIGHT LANE BEFORE POWER WAS RESTORED. BASED ON OTHER REPORTING AND RESEARCH, IT APPEARS TO BE AN ISSUE OF THROTTLE BODY FAILURE. THE VEHICLE HAS 18,500 MILES AND HAS A MT-82 TRANSMISSION.

04/28/2016
Components: AIR BAGS
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXC5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM PARTS NOT YET AVAILABLE.

04/28/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4C5******
Summary

TAKATA RECALL, CALLED FORD AND THEY SAID IT WOULD BE SEPT OR OCT 2016 BEFORE I CAN GET MY AIRBAG REPLACED. THIS IS RIDICULOUS, HOPING NOT TO BE IN ACCIDENT FOR 18 MONTHS WHILE WAITING FOR THEM TO GET TO THIS. RECALL WAS MAY 2015..I AND OR MY FAMILY WILL FILE LAWSUIT IN THE EVENT THAT I AM IN ACCIDENT BEFORE THIS RECALL IS REPAIRED

04/28/2016
Components: AIR BAGS
Incident Date: 03/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF7C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT WAS NOT INFORMED OF THE RECALL PRIOR TO PURCHASING THE VEHICLE APPROXIMATELY 45 DAYS AGO. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/26/2016
Components: AIR BAGS
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXC5******
Summary

SAFETY RECALL NOTICE 15S21/ NHTSA RECALL 15V-319 FRONT DRIVER SIDE AIRBAG INFLATOR HOUSING RUPTURE 7 DEPLOY ABNORMALLY RESULT IN METAL FRAGMENTS STRIKING DRIVER 7 OTHER OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. FORD ISSUED THIS RECALL ON JULY 2015. THE LETTER CONTAINS NO PHONE # SO I CALLED THE DEALERSHIP. I WAS TOLD THE PARTS ARE BEING PRODUCED SLOWLY AND GOES IN ORDER OF VIN#. I AM STILL DRIVING WITH MYSELF AND MY CHILDREN IN THE CAR WITH THE CONSTANT FEAR OF BEING INJURED AND DYING FROM THE AIR BAG THAT IS SUPPOSED TO PROTECT ME. THE DEALERSHIP SERVICE DEPT MANAGER ACTED ANNOYED BY MY CALL; HOWEVER, THEY WERE MORE THAN OVERJOYED TO SELL IT TO ME. THERE SHOULD BE A WAY TO GET AN UPDATED PROGRESS REPORT ON THE PRODUCTION OF THE REPLACEMENT PART & THE PROCESS SHOULD NOT TAKE THIS LONG. WHAT I AM I TO DO? WAIT UNTIL SOMETHING LIFE-ALTERING HAPPENS WHEN I THOUGHT I WAS BUYING MY DREAM CAR...

04/23/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9C5******
Summary

INTERMITTENTLY, WHILE DRIVING AT ANY SPEED THE VEHICLE WILL GO INTO 'LIMP HOME MODE'. THE 'WRENCH' TROUBLE LIGHT ILLUMINATES ON THE DASH. THE VEHICLE THEN HAS TO BE STOPPED COMPLETELY, PUT INTO PARK AND SHUT OFF. THE VEHICLE THEN STARTS AFTER A FEW EXTRA CRANKS OF THE STARTER AND RUNS NORMALLY. THE 'WRENCH LIGHT IS NO LONGER LIT AND NO ENGINE CODE IS STORED. MY MECHANIC CANNOT TROUBLESHOOT THE PROBLEM BECAUSE NO ENGINE ERROR CODE IS STORED. RESEARCH ON-LINE POINTS TO DEFECTIVE THROTTLE BODY AS THE CULPRIT WITH REPLACEMENT AS THE SOLUTION. FORD SHOULD ADD THE MUSTANG TO ITS CUSTOMER SATISFACTION PROGRAM FOR DEFECTIVE THROTTLE BODIES. I UNDERSTAND SOME 1.6 MILLION VEHICLES ARE ALREADY ON THIS LIST. THE PROBLEM BEGAN FOR ME ABOUT A YEAR AGO AROUND THE 18K MILE MARK AND THE VEHICLE NOW HAS ABOUT 22K MILES ON IT, IS METICULOUSLY MAINTAINED AND CARED FOR. THIS IS A VERY DANGEROUS DEFECT THAT WE, AS OWNERS, COULD AT LEAST ADDRESS PROPERLY IF THERE WAS AN ENGINE ERROR CODE REPORTED. I AM GOING TO HAVE THE THROTTLE BODY REPLACED AT MY OWN EXPENSE BASED ON WHAT OTHERS HAVE REPORTED, SINCE THERE IS NO KNOWN FIX FROM FORD. I DID REPORT THIS TO FORD CUSTOMER SERVICE TODAY 04/23/2016. THEY CONFIRMED THEY ARE UNAWARE OF ANY PROBLEM WITH MUSTANG THROTTLE BODIES. I RECOMMEND THAT FORD PUT SOME ENGINEERS ON THIS AND REMEDY THE PROBLEM. IN THE MEANTIME, WE MUSTANG OWNERS WITH CARS OUT OF WARRANTY ARE HAVING TO FEND FOR OURSELVES.

04/22/2016
Components: AIR BAGS
Incident Date: 07/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/18/2016
Components: POWER TRAIN,SEATS
Incident Date: 04/15/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8CF5C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE THE GEAR SHIFTER WAS SHIFTED INTO THE NEUTRAL POSITION, THE FRONT DRIVER SEAT WAS LIFTED AND COLLIDED WITH THE PARKING BRAKE. AS A RESULT, THE PARKING BRAKE WAS DISENGAGED, THE VEHICLE ROLLED AWAY IN THE FORWARD DIRECTION, AND CRASHED INTO A FENCE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.

04/15/2016
Components: AIR BAGS
Incident Date: 07/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXC5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/10/16*LJ UPDATED 05/11/16.*JB

04/15/2016
Components: AIR BAGS
Incident Date: 04/14/2016
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG GT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT ACCORDING TO NHTSA THE VEHICLE WAS SAFE TO DRIVE AND THEY WOULD NOT HAVE PART UNTIL THE END OF 2016. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

04/14/2016
Components: AIR BAGS
Incident Date: 07/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM9C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER,THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/14/2016
Components: AIR BAGS
Incident Date: 04/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1C5******
Summary

I CALLED THE SAFERCAR.GOV PHONE NUMBER REGARDING THE STATUS OF MY CAR'S TAKATA AIRBAG RECALL SINCE IT HAS BEEN ALMOST A YEAR SINCE I RECEIVED A LETTER STATING MY CAR IS INDEED AFFECTED BY THE RECALL. I WAS TOLD TO CALL THE MANUFACTURER OF MY CAR AT 1-800-392-3673. FOLLOWING THE PROMPTS, I WAS WAITING ON HOLD UNTIL MY TURN CAME UP BUT WAS EVENTUALLY CUT OFF; I HAVE CALLED MULTIPLE TIMES ENCOUNTERING THE SAME ISSUE. I AM FRUSTRATED AS TO THE TIME IT IS TAKING TO REPLACE THESE AIRBAGS WITH RECENTLY ANOTHER LIFE LOST TO FAULTY AIRBAGS. PLEASE TAKE THE TIME TO ENSURE THESE AIRBAGS ARE REPLACED QUICKLY!!!

04/08/2016
Components: AIR BAGS
Incident Date: 04/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF9C5******
Summary

TAKATA RECALL. MY 2012 FORD MUSTANG WAS ISSUED A RECALL FOR FAULTY AIRBAGS ON 5-27-2015. THE RECALL STATUS ON 4-8-2016 IS STILL "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE." I FIND THIS COMPLETELY UNACCEPTABLE. I SAW ON THE NEWS THAT THERE WAS ANOTHER DEATH CAUSED BY THESE EXPLODING TAKATA AIRBAGS. HOW MANY PEOPLE HAVE TO DIE BEFORE NHTSA TAKES THIS SERIOUSLY AND MAKES FORD AND OTHER AFFECTED MANUFACTURERS START REPLACING THESE AIRBAGS? I FEEL COMPLETELY UNSAFE DRIVING THIS VEHICLE.

04/08/2016
Components: AIR BAGS
Incident Date: 06/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM1C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/08/2016
Components: AIR BAGS
Incident Date: 07/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.....UPDATED 04/25/16 *BF *TR

04/07/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/07/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/07/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXC5******
Summary

TAKATA RECALL: IN JULY 2015, I GOT A NOTICE THAT MY CAR WAS RECALLED BECAUSE OF THE AIRBAGS. I HAVE TRIED MULTIPLE TIMES TO GET THEM REPLACED BUT ALL THAT I GET IS THAT THEY DON'T HAVE THEM YET. WHEN ARE THEY REQUIRED TO MAKE THE REPLACEMENT?

03/30/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 12VBPAM6C52******
Summary

WENT TO STOP AND HAD TO PUT CAR INTO NEUTRAL BEFORE CAR STOPPED BECAUSE GAS PETAL WOULD NOT RELEASE.

03/30/2016
Components: ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 02/04/2016
Crash: No
Fire: No
Summary

CPSC: 2012 FORD MUSTANG: CONSUMER STATED WHILE CHARGING THE ANDROID DEVICE THE CHARGING PORT BURNED THE PHONE, AND CHARGER. *SS THE CONSUMER ALSO STATED THE POWER WINDOW ON THE PASSENGER SIDE WOULD NOT GO UP OR DOWN. *JB

03/28/2016
Components: POWER TRAIN
Incident Date: 03/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM0C5******
Summary

WHILE ACCELERATING TO GET ON THE FREEWAY, THE TRANSMISSION BEGAN TO SLIP AND THE CAR BEGAN TO JERK, THEN THE TRANSMISSION LOCKED INTO 3RD GEAR, AND WOULD NOT SHIFT OUT OF 3RD GEAR UNTIL THE VEHICLE WAS COMPLETELY STOPPED, AND THE ENGINE TURNED COMPLETELY OFF. THIS IS AN INTERMITTENT PROBLEM, BUT AN EXTREMELY DANGEROUS ONE WHEN IT OCCURS. THE FORD DEALERSHIP SAYS I NEED A RECALL NOTICE BEFORE THEY CAN FIX IT. I'M OUT OF WORK AND DON'T HAVE THE FUNDS TO REPLACE OR REPAIR THE VEHICLE. RIGHT NOW, WE ARE DRIVING IT AS LITTLE AS POSSIBLE.

03/24/2016
Components: AIR BAGS
Incident Date: 03/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6C5******
Summary

TAKATA RECALL WHY DOESN'T NTSB, FORD,TAKATA, SOMEBODY, GIVE US SOME SORT OF PROJECTED DATE WHEN PARTS MAY BE AVAILABLE FOR THIS RECALL. WE GOT A LETTER IN JULY 2015 STATING CAR NEEDED ATTENTION AND WE WOULD BE NOTIFIED WHEN PARTS WERE IN AND REPAIRS COULD BE DONE. I KNOW A MAZDA OWNER WHOSE CAR HAS BEEN CALLED IN 3 TIMES FOR THIS WORK. YET FORD ONLY SAYS THEY DON'T HAVE PARTS. WHY NOT DISARM THE AIR BAD AS AN INTRIM STEP, IF NOTHING ELSE. I'D RATHER TAKE MY CHANCES WITH THAT THAN DRIVE AROUND WITH AN AIR BAG THAT CAN KILL ME. SOMEBODY NEEDS TO TELL FORD, AND PERHAPS OTHER PRODUCT OWNERS, WHAT'S GOING ON HERE.

03/24/2016
Components: AIR BAGS
Incident Date: 03/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/11/16*LJ UPDATED 05/17/16.*JB

03/22/2016
Components: AIR BAGS
Incident Date: 03/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JS6C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/09/2016
Components: STRUCTURE
Incident Date: 12/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4C5******
Summary

MUSTANG 2012 GT RUST DISCOVERED ON TOP AND UNDER HOOD THIS WINTER. VERY SERVER . IT IS GOING TO COST 1500-2000 DOLLARS TO FIX . NO GUARANTY THAT THIS WILL FIX PROBLEM FORD IS AWARE OF THIS PROBLEM AND HAS DONE NOTHING TO CORRECT IT. OUT OF POCKET MONEY FOR A CAR THAT IS COVERED, AND GARAGE KEPT. THE CAR DOESN'T HAVE A SCRATCH OR DENT ON IT. THIS IS VERY DISAPPOINTING.

03/05/2016
Components: AIR BAGS
Incident Date: 05/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM9C5******
Summary

TAKATA RECALL NO WORD ON REPLACEMENT05.

03/04/2016
Components: AIR BAGS
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2C5******
Summary

I RECEIVED A SAFETY RECALL LETTER FROM FORD MOTOR CO. IN JULY 2015. IT STATES THAT THE FRONT DRIVER SIDE AIR BAG INFLATOR HOUSING MAY RUPTURE AND DEPLOY ABNORMALLY. IF THIS HAPPENS IT CAN CAUSE SERIOUS INJURY OR DEATH. I CONTACTED FORD'S CUSTOMER SERVICE IN DECEMBER AND THEY STATED THAT IT WOULD BE FIXED IN 2016. I CONTACTED THEM IN FEBRUARY AND THEY STILL DON'T HAVE THE PARTS? THE RECALL NOTICE 152S21/NHTSA RECALL 15V-319. I DON'T FEEL COMFORTABLE DRIVING MY CAR. IS THERE ANYTHING ELSE I CAN DO TO GET THIS TAKEN CARE OF? THANKS.

03/03/2016
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXC5******
Summary

TAKATA RECALL I WAS NOTIFIED LAST YEAR THAT MY CAR WAS RECALLED. FORD STILL DOES NOT HAVE PARTS TO FIX OR A PLAN TO FIX. THIS CAR IS JUST SITTING BECAUSE I WILL NOT ALLOW MY CHILDREN DO DRIVE A CAR THAT HAS BEEN RECALLED FOR AIRBAGS THAT COULD CAUSE DEATH. HOW LONG DOES FORD HAVE TO REPAIR? I HAVE TO PAY INSURANCE, PERSONAL PROPERTY TAX ON A CAR WE WON'T USE. PEOPLE ALSO DO NOT WANT TO PURCHASE MY CAR BECAUSE IT HAS BEEN RECALLED AND NOT FIXED. I CALLED FORD AND THEY SAID THIS IS NOT A FORD ISSUE IT IS A TAKATA ISSUE AND I WILL BE NOTIFIED WHEN THE PARTS ARE AVAILABLE. IN THE MEAN TIME MY CAR IS DEPRECIATING AND NOT BEING USED. WHAT IS MY RECOURSE?

03/02/2016
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 11/16/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM7C5******
Summary

TAKATA RECALL - IN EARLY NOVEMBER 2015 I WAS DRIVING MY 2012 FORD MUSTANG WHEN I EXPERIENCED A MINOR FENDER BENDER, LESS THAT 10 MPH. SURPRISINGLY, THE AIRBAGS DEPLOYED CAUSING MY PASSENGER, A YOUNG BOY WITH A STOMACH BAG AND OTHER ILLNESSES TO HAVE TO GET CHECKED IN THE HOSPITAL. THANK GOD HE WAS NOT INJURED BUT HE WAS VERY SHAKEN UP FOR MANY DAYS BECAUSE OF HIS AUTISM. THE CAR WAS TOWED TO BODYART COLLISION CENTER ((908-789-0330) TO REPLACE THE AIRBAGS, WHICH THEY HAVE DONE. HOWEVER, THREE MONTHS LATER MY CAR IS STILL SITTING THERE BECAUSE, ALTHOUGH THEY WERE ABLE TO INSTALL THE PROPER AIRBAGS, FORD HAS NOT YET BEEN ABLE TO GET APPROVAL FOR A NEWLY DESIGNED REPLACEMENT DASHBOARD. SEVERAL MECHANICS HAVE CALLED TO FIND AFTER MARKET DASHBOARD BUT NO ONE HAS THEM. FORD HAS ALSO STOPPED MANUFACTURING THEM, MOST LIKELY BECAUSE OF THE AIRBAG RECALL. MY MECHANIC, MYSELF, MY MOTHER AND ANYONE ELSE I CAN FIND HAS CALLED FORD CUSTOMER SERVICE (HEATHER 866-631-3788, EXT. 7-7790, CASE NO. CAS8338404) AND THEIR RESPONSE IS "WE HAVE NO ADDITIONAL INFORMATION TO GIVE YOU." NOW THEY NO LONGER RETURN CALLS. WE EVEN SENT AN EMAIL TO THE CEO BUT HAVE NOT EVEN RECEIVED AN ACKNOWLEDGEMENT. IN THE MEANTIME, I HAVE NO CAR, CANNOT AFFORD TO BUY ONE, AND AM LIVING WITH MY MOTHER SO THAT I CAN USE HER CAR FOR ERRANDS, EVEN THOUGH I NOW HAVE TO TRAVEL 40 MINUTES TO GET TO WORK. I PAY $1500+ MONTHLY RENT AND I CANT EVEN LIVE IN MY APARTMENT. THE FRUSTRATION IS OVERWHELMING. I ASK FOR ANY RELIEF FROM FORD -- HELP WITH RENTING A CAR, A REPLACEMENT CAR UNTIL THEY THE GOVERNMENT (I ASSUME NHTCA) APPROVES THE NEW DASHBOARD, EVEN A RESPONSE THAT HAS A LITTLE MORE MEAT THAN THE STANDARD RHETORIC FROM THEIR CUSTOMER SERVICE.

02/25/2016
Components: STEERING
Incident Date: 09/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5C5******
Summary

ONE MORNING I STARTED UP THE MUSTANG IN THE GARAGE AND THE STEERING WHEEL DIDN'T WORK. I COULDN'T TURN IT IN EITHER DIRECTION. AND THE SERVICE ADVANCE TRAC LIGHT WAS ON. THANK GOODNESS THIS DIDN'T HAPPEN WHILE I WAS DRIVING. LATER ON, THE STEERING WHEEL DID WORK AND THE SERVICE ADVANCE TRAC LIGHT WAS OFF. BUT I DIDN'T WANT TO DRIVE IT SO I TOOK IT TO A FORD DEALERSHIP. THEIR DIAGNOSIS WAS THAT THE ELECTRONIC STEERING RACK HAD TO BE REPLACED (INTERNALLY FAILED EPAS STEERING RACK, CODE = U3000:49) FOR A COST OF $1,800. THE CAR WAS PURCHASED NEW AND ONLY 3 YEARS OLD AT THE TIME THIS HAPPENED.

02/24/2016
Components: STRUCTURE
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8C5******
Summary

MY 2012 FORD MUSTANG HAS RUNAWAY CORROSION AROUND THE UNDERSIDE OF THE HOOD. THIS CORROSION WILL AFFECT THE HOOD CRUMPLE AREAS IN A CRASH.

02/23/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0C5******
Summary

I RECEIVED A LETTER FROM FORD MOTOR COMPANY DATED JULY 2015, ALMOST 8 MONTHS AGO INFORMING ME OF SAFETY RECALL NOTICE 15S21. THIS IS A VERY SERIOUS RECALL THAT DETAILS THE POSSIBILITY OF A ABNORMALLY DEPLOYING DRIVER SIDE AIRBAG WHICH CAN CAUSE SERIOUS INJURIES OR DEATH. I JUST SPOKE TO FORD (IT IS 23 FEBRUARY 2016 AT THE TIME OF THIS WRITING) AND THEY INDICATED THAT THEY STILL DO NOT HAVE THE PARTS NECESSARY TO REPAIR THIS VERY SERIOUS DEFECT IN THE DRIVERS SIDE AIRBAG. THERE RESPONSE WAS THAT THEY WERE STILL WORKING WITH THE SUPPLIER FOR THE PARTS. THAT IS EXTREMELY UNACCEPTABLE, GIVEN THE EXTREMELY DANGEROUS NATURE OF THIS MALFUNCTION. I REQUEST THAT NHTSA CONTACT FORD AND PRESSURE THEM TO ACCELERATE THEIR EFFORTS IN ACQUIRING THE NECESSARY PARTS TO REPAIR THIS ISSUE. NHTSA SHOULD FINE FORD FOR THEIR INACTION IN THIS MATTER. IT COULD BE A MATTER OF LIFE OR DEATH.

02/19/2016
Components: AIR BAGS
Incident Date: 05/13/2015
Crash: No
Fire: No
Summary

TAKATA RECALL - I AM BEING TOLD BY MY FORD DEALERSHIP THAT FORD MOTOR COMPANY HAS SENT THEM NO PARTS/AIRBAGS AT ALL TO REPLACE THE RECALLED ONES. I LIVE IN FLORIDA (NOT GETTING ANY MORE HUMID THAN THAT), AND IT'S BEEN ALMOST A YEAR SINCE I RECEIVED MY RECALL NOTICE (MAY 2015). I WOULD LIKE SOMEONE AT FORD MOTOR COMPANY TO SEND THE REPLACEMENTS ASAP, AS NONE OF THE DEALERS ARE PROVIDING LOANERS, AND I DRIVE 80 MILES A DAY!! THANK YOU!!!

02/19/2016
Components: AIR BAGS
Incident Date: 07/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM1C5******
Summary

FORD HAS YET TO MAKE THE PARTS AVAILABLE AND TELLS ME TO CONTINUE DRIVING A CAR THSAT, BY THEIR OWN ADMISSION, COULD CAUSE SERIOUS INJURY OR DEATH. THEY TOLD ME THE DIRECTOR OF THE NHTSA IS TELLING PEOPLE TO GO AHEAD AND DRIVE THESE CARS. I HAVE BEEN WAITING FOR THE PARTS FOR MONTHS AND DON'T WANT TO DRIVE MY CAR UNTIL THE PARTS ARE AVAILABLE. WHY IS FORD BEING ALLOWED TO GET BY WITH THIS. THEY SHOUDL EITHER FIX OUR CARS OR BUY THEM BACK FROM US. 9 DEATHS AND 136 SERIOUS INJURIES IS TERRIFYING. IF THEY CAN MAKE NEW CARS WITH SAFE AIR BAGS TO SELL AT THEIR DEALERSHIP, WHY CAN'T THEYAREN'T THEY BEING FORCED TO GET REPLACEMENT PARTS OUT TO THE CONSUMERS THEY SOLD DEFECTIVE CARS TO. THIS IS OUTRAGEOUS. IF I WERE IN AN ACCIDENT, THE SO-CALLED SAFTEY FEATURE COULD KILL ME. WE, THE CONSUMERS, NEED YOUR ASSISTANCE TO GET THIS MATTER RECTIFIED.

02/18/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU8C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAG) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

02/17/2016
Components: AIR BAGS
Incident Date: 02/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF8C5******
Summary

TAKATA RECALL I AM JUST WRITING TO COMPLAIN THAT ALMOST A YEAR AFTER WE WERE FIRST NOTIFIED THAT OUR MUSTANG WAS INCLUDED IN THIS RECALL THAT NOT ONLY HAS IT NOT YET BEEN RECTIFIED BUT THAT FORD STILL CANNOT GIVE ANY KIND OF AN ETA AS TO WHEN THIS MIGHT HAPPEN. IT IS UNACCEPTABLE THAT MY WIFE PUTS HER LIFE AT RISK EVERY TIME SHE GETS BEHIND THE WHEEL OF HER CAR AND ALMOST A YEAR LATER THEY STILL CANNOT TELL US WHEN THEY ARE GOING TO HAVE PARTS TO FIX THIS.

02/16/2016
Components: AIR BAGS
Incident Date: 12/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JS0C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

02/15/2016
Components: AIR BAGS
Incident Date: 06/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3 C******
Summary

TAKATA RECALL- WHEN WILL REPLACEMENTS BE AVAILABLE. IT HAS BEEN TWO YEARS SINCE WE WERE ADVISED OUR MUSTANG AIR BAGS NEED TAKATA REPLACEMENTS. TONY

02/11/2016
Components: AIR BAGS
Incident Date: 07/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM7C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/15/16*LJ UPDATED 05/24/18*JB

02/09/2016
Components: POWER TRAIN
Incident Date: 01/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF8C5******
Summary

I HAVE A 2012 MUSTANG GT WITH 6 SPEED MANUAL TRANSMISSION. I BOUGHT THE CAR AS A CERTIFIED PRE-OWNED CAR AT ABOUT 2,500 MILES. THE CAR AT THAT POINT HAD A DEALER RE-BUILT TRANSMISSION AND MY UNDERSTANDING IS THAT IT HAS 2ND THROUGH 6TH GEAR REPLACED DUE TO A MANUFACTURERS DEFECT. SINCE THAT TIME I'VE HAD MULTIPLE TRANSMISSION ISSUES AND THE CAR NOW HAS ABOUT 49,000 MILES. IN EARLY JANUARY, IT BECAME ALMOST IMPOSSIBLE TO SHIFT THE CAR INTO 1ST GEAR. IT WAS VERY STIFF AND TOOK A LOT OF FORCE TO GET IT INTO 1ST. SHIFTING TO 2ND GEAR RESULTED IN A GEAR-MASHING SOUND. 3RD GEAR SOUNDED LIKE A LOUD CLUNK. 4TH THROUGH 6TH GEARS WERE FINE. THESE INCIDENTS BECAME WORSE AND ALMOST CAUSED ME TO HAVE 2 DIFFERENT ACCIDENTS BY NOT BEING ABLE TO SHIFT GEARS IN TRAFFIC. I TOOK THE CAR TO A FORD DEALERSHIP IN THE NORTH ATLANTA, GA AREA AND THEY LOOKED AT THE CAR. THEIR TRANSMISSION TECH BELIEVED IT WAS AN ISSUE WITH THE SYNCHRONIZERS. THE TECH DID NOT BELIEVE HE HAD THE EXPERTISE TO WORK ON THIS ISSUE AND REFERRED ME TO ANOTHER FORD DEALERSHIP. ON 1/14/16 I TOOK THE CAR TO THE 2ND DEALERSHIP AND THEIR TECH AGREED IT WAS THE SYNCHRONIZERS. THAT DEALERSHIP TOOK ABOUT 1 WEEK TO COMPLETE THE REPAIRS. AFTER THE REPAIRS, THE ISSUE WAS NOT SOLVED; LOUD SOUNDS WERE COMING OUT OF THE REAR OF THE CAR. OVER THE PAST 2 WEEKS, THEY'VE ORDERED NUMEROUS REPLACEMENT PARTS. AS OF TODAY, 2/9/16, THERE ARE PARTS THAT ARE NOT AVAILABLE AND ARE ON NATIONAL BACK ORDER. THE ETA FOR THE PARTS IS NOW 2/24/16. I'VE READ ABOUT SIMILAR ISSUES OTHER MUSTANG OWNERS WITH THIS SPECIFIC 6 SPEED TRANSMISSION HAVE HAD AND PERSONALLY CAN SAY IT IS A MAJOR SAFETY WARNING FOR THE DRIVER. THESE CARS SHOULD BE RECALLED AND NEW TRANSMISSIONS INSERTED AS A WHOLE UNIT VS. INSTALLING MULTIPLE PARTS. I ALSO BELIEVE THAT THIS ISSUE WILL CAUSE ME TO EXPERIENCE DIMINISHED VALUE AT RESALE.

02/08/2016
Components: AIR BAGS
Incident Date: 07/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM1C5******
Summary

I RECEIVED A RECALL NOTICE IN JULY 2014. I HAVE CONTACTED FORD DEALERSHIP THREE TIMES. THE PARTS ARE STILL NOT AVAILABLE AND NO TEMPORARY FIX IS AVAILABLE. MY CAR IS DANGEROUS TO DRIVE UNTIL IT IS FIXED. ACTION NEEDS TO BE TAKEN. WHAT CAN YOU DO TO MAKE THIS HAPPEN?

02/08/2016
Components: AIR BAGS
Incident Date: 07/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM1C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/05/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 12/21/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM2C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE PULLING INTO A PARKING SPACE AT A VERY LOW RATE OF SPEED, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION. THE VEHICLE CRASHED INTO A POLE AND A BUILDING. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED AND NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,700.

01/29/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 01/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9C5******
Summary

MY VEHICLE CONSTANTLY GOES INTO LIMP HOME MODE WHILE DRIVING. TURNS OFF ALL CYLINDERS EXCEPT 1 WHICH LET'S YOU DRIVE ABOUT 5MPH. ALSO WHILE MY VEHICLE IS AT IDLE IT BEGINS TO LOOSE PROPER IDLE RPM AND NEARLY STALLS UNTIL REVS BACK TO A HIGHER RPM. AFTER SOME RESEARCH I FOUND THAT THE ISSUE IS THOUGHT TO BE THE THROTTLE BODY AND THROTTLE BODY SENSOR. CURRENTLY MYMY VEHICLE IS AT THE DEALERSHIP GOING THROUGH SOME VEHICLE DIAGNOSTICS TO FIGURE OUT THE EXACT PROBLEM. THEY TOLD ME IT IS NOT COVERED UNDER THE VEHICLE WARRANTY AND I AM BEING CHARGED $145.00 FOR THE INITIAL INSPECTION AND THEN CHARGED BY THE HOUR TO FIX THE PROBLEM, I NOT INCLUDING PARTS. MY VEHICLE ONLY HAS 59,000 MILES ON IT AND IT'S ALREADY FAILING. IT APPEARS THAT NUMEROUS PEOPLE ARE HAVE THIS ISSUE AND FORD HAS YET TO RECALL AFFECTED VEHICLES.

01/28/2016
Components: AIR BAGS
Incident Date: 01/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8C5******
Summary

WHY IS IT THAT NEW CARS HAVE AIRBAGS NOT INVOLVED IN RECALL, BUT THOSE OF US DRIVING WITH THE DEFECTIVE AIRBAGS CANNOT GET OURS REPLACED? BECAUSE YOU ARE NOT FORCING THE AUTO INDUSTRY TO DO IT! AUTO MAKERS WOULD MUCH RATHER PAY OUT TO INDIVIDUAL PHYSICALLY MAIMED OR KILLED PER LAWSUIT, THAN TO PAY THE MILLIONS TO REPLACE DEFECTIVE AIRBAGS. SHAMEFUL ON YOUR PART!!

01/26/2016
Components: AIR BAGS
Incident Date: 07/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBT8EMOC5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/12/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6C5******
Summary

WHEN PUT IN GEAR ,IT JERKS FORWARD.GAS ACCELERATES SUDDENLY WITH OUT PRESSING.AT TIMES,PEDAL WILL NOT REV UP CAR.ERROR WHEN TESTED WAS THROTTLE SCENSOR

01/02/2016
Components: STRUCTURE
Incident Date: 10/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5C5******
Summary

THERE IS NO REASON FOR FORD NOT TO COVER THIS REPAIR/REPLACEMENT OF MY HOOD. THE PAINT IS LIFTING OFF OF THE HOOD DUE TO CORROSION UNDER THE PAINT BY MANUFACTURER DEFECT ON THE ASSEMBLY LINE.

12/21/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM9C5******
Summary

WAS DRIVING AROUND 50MPH ON CITY STREETS WHEN ALL OF A SUDDEN CAR LOST POWER AND WENT LIMP. WRENCH LIGHT CAME ON AND CAR WAS MAKING A WEIRD NOISE UNDER THE HOOD LIKE IT WAS STRUGGLING. COULDN'T ACCELERATE AND I HAD TO COAST TO THE RIGHT HAND SIDE OF THE ROAD. TURNED THE CAR OFF AND THEN BACK ON AND EVERYTHING WAS OKAY. THIS HAS HAPPENED 3 TIMES SINCE WITHIN A 8 MONTH TIME PERIOD DRIVING AT VARIOUS SPEEDS. EACH TIME I TURN THE CAR ON & OFF AGAIN AND IT SEEMS TO RESET. I'VE NOTICED MY CAR HASN'T BEEN GETTING THE SAME CITY MPG AS BEFORE. IVE ONLY HAD THIS CAR 2 YEARS, I'M THE SECOND OWNER AND THIS STARTED AT ROUGHLY 62,000 MILES.

12/18/2015
Components: AIR BAGS
Incident Date: 06/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM0C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/09/16*LJ THE CONSUMER IS STILL WAITING ON THE PARTS. UPDATED 03/30/16.*JB

12/18/2015
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM0C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/24/2015
Components: AIR BAGS
Incident Date: 11/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JS3C5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/13/2015
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 10/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1C5******
Summary

MY CAR HAS APPROXIMATELY 31000 MILES ON IT. I"M THE SECOND OWNER OF THIS VEHICLE. 18 DAYS AGO ANTIFREEZE WAS ON MY GARAGE FLOOR. MY MECHANIC COME OVER AND EXPLAINED TO ME THAT MY WATER PUMP HAD GONE BAD. SO I TOOK MY CAR TO THE DEALERSHIP AND THEY TOLD ME THAT IT WAS STILL WAS UNDER POWER TRAIN WARRANTY. THEY DIAGNOSED MY CAR AND VERIFIED THAT IT WAS INDEED THE WATER PUMP AND THAT THERE WAS ANOTHER PERSON THAT WAS WAITING AHEAD OF ME FOR THE SAME THING 30 DAYS. I CALLED OTHER DEALERSHIPS AND THEY TOO WERE OUT OF WATER PUMPS. MY CONCERN IS THAT I WILL HAVE TO KEEP BUYING ANTI FREEZE EVERY OTHER DAY AND I CANNOT AFFORD THIS. THIS DEALER SHIP TOLD ME THAT THEY DID NOT HAVE A LOANER VEHICLE FOR ME. PLEASE HELP. THANK YOU. *TR

11/07/2015
Components: AIR BAGS
Incident Date: 11/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7C5******
Summary

THERE IS A RECALL ON AIRBAGS AND MY 2 LOCAL DEALERS ARE NOT CAPABLE TO MAKE THE REPAIRS OF THIS VERY DANGEROUS CONDITION. THE DEALERS ARE STATING THAT FORD HAS FAILED TO SUPPLY THE SAFE AIRBAG CORRECTION WHICH MAKES FORD'S NEGLIGENCE ABOUT CARING FOR THE CONSUMERS A QUESTIONABLE SITUATION. TO FORD,.. YOU HAVE A LEGAL AND MORAL RESPONSIBILITY TO YOUR CUSTOMERS!!! JWF 2012 FORD MUSTANG.

11/04/2015
Components: POWER TRAIN
Incident Date: 09/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOST POWER. IN ADDITION, THE GEAR SHIFTER WAS DIFFICULT TO SHIFT INTO VARIOUS POSITIONS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

11/02/2015
Components: AIR BAGS
Incident Date: 05/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM7C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 2/18/16 LN *JS

10/30/2015
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1C5******
Summary

WRENCH LIGHT COMES ON, FOLLOWED BY CHECK ENGINE LIGHT. CAR GOES INTO FAIL SAFE MODE, DOWN TO ABOUT 2 MPH; RPMS FLUCTUATE DRAMATICALLY. HAPPENS ON THE HIGHWAY, AND DURING NORMAL STREET DRIVING. SEEMS TO BE IN THE THROTTLE, THE SAME THING AS IN THE RECALLED FORD FOCUS THROTTLE PLATE ACTUATOR.

10/30/2015
Components: AIR BAGS
Incident Date: 07/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/20/16 LN *JS

10/30/2015
Components: AIR BAGS
Incident Date: 09/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM1C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/29/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 10/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM5C5******
Summary

MY CAR WOULD DIE WHILE DRIVING. IT WAS VERY DANGEROUS IN HEAVY TRAFFIC AND WOULD HAVE TO TURN THE CAR OFF AND BACK ON JUST TO CRAWL INTO A PARKING LOT, SO I HAD IT TOWED AND THE COMPUTERIZED ENGINE DIAGNOSTICS AT THE NAPA AUTO CARE CENTER SHOWED A MALFUNCTION OF THE THROTTLE BODY.THIS REPAIR COST ME $726.32

10/23/2015
Components: AIR BAGS
Incident Date: 10/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EMXC5******
Summary

THIS RECALL HAS BEEN IN FORCE FOR MONTHS AND NOBODY SEEMS TO BE DOING ANYTHING TO FIX THESE CARS. I AM AFRAID EVERY TIME I DRIVE MY CAR AND I AM ANGRY THAT FORD IS NOT ACTING ON THIS. I WANT TO BE AS SAFE AS I CAN IN MY CAR! NO ACCIDENT, BUT I FEAR ONE.

10/15/2015
Components: AIR BAGS
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU8C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS RECEIVED IN MAY 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/14/2015
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/07/2015
Components: AIR BAGS
Incident Date: 10/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/07/2015
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/07/2015
Crash: No
Fire: No
Vehicle Identification Number: IZVBP8AM6C5******
Summary

I WAS DRIVING IN THE EXPRESSWAY AT 60 MPH WHEN SUDDENLY MY CAR LOST POWER ON THE ACCELERATION. A WRENCH TOOL APPEAR AND THE DASHBOARD ON THE RPM CLOCK ... AT THAT MOMENT THE CAR DESACCELERATE ALMOST TO 30 MPH AND I WAS UNABLE TO GAIN SPEED. I WENT TO A SIDE OF THE ROAD, TURN IT OFF AND RESTARTED THE CAR. EVERYTHING APPEAR TO BE NORMAL BUT THE FIRST THING I DID WAS GO TO THE DEALER. THEY RUN A TEST ON IT AND TOLD ME THAT THE PROBLEM WAS RELATED TO THE ELECTEIC THROTTLE BODY. I DONT UNDERSTAND HOW IS POSSIBLE TO HAPPEND SOMETHING LIKE THAT WHEN MY CAR BARELY HAS 4 YEARS. THERE IS NO WARRANTY ON OT AND THE REPAIR FOR IT IS REALLY EXPENSIVE.

10/02/2015
Components: STEERING
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9C5******
Summary

I AM WRITING THIS BECAUSE IT IS RELATED TO SAFETY ISSUE AND FORD DOES NOT REPLY PROPERLY TO MY QUESTIONS. I AM ASKING IF MY 2012 MUSTANG STEERING MAKING LOUD NOISE CONSTANTLY DURING TURNING, IS IT POSSIBLE TO BE DRIVEN OR HAVE TO BE PARKED. IS IT POSSIBLE THAT STEERING WILL BE STUCK OR NOT WITH THE CURRENT ISSUE? IF THE STEERING IS STUCK DURING OPERATING, TERRIBLE ACCIDENT WILL BE HAPPEN. FORDS SHOULD HAVE A GOOD ADVICE ON THIS PROBLEM SINCE THEY MAKE THE CAR. I PAID THE DEALERSHIP $120 TO DIAGNOSE THE PROBLEM THAT THEY ALREADY KNOW. IN ADDITION, THEY CHARGE $1800 TO REPLACE THE STEERING UNIT. IT IS TOO MUCH FOR A CAR WITH 48,000 MILES. FORD RECALLS THE STEERING UNIT ON 2015 FORD MUSTANG, WHY NOT 2012 MODEL? APPARENTLY, SO MANY STEERING PROBLEMS WITH MUSTANG IN EARLY STATE, AND THEY ARE NOT CHEAP TO REPAIR.

09/28/2015
Components: ELECTRICAL SYSTEM,EQUIPMENT
Incident Date: 01/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE INSTALLING AN AMATEUR RADIO IN THE VEHICLE AND DRIVING AT VARIOUS SPEEDS, THE CONTACT OBSERVED AN ABNORMAL NOISE WHILE THE RADIO WAS TRANSMITTING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

09/24/2015
Components: AIR BAGS
Incident Date: 07/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU8C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/23/2015
Components: AIR BAGS
Incident Date: 03/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

09/21/2015
Components: AIR BAGS
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU0C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/20/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1C5******
Summary

WHILE DRIVING EXPRESSWAY SPEEDS IN THE CENTER LANE OF A BUSY EXPRESSWAY THE VEHICLE ABRUPTLY WENT INTO LIMP MODE AND LOSS OF ALL ACCELERATION. HAD TO COAST TO GET TO RIGHT HAND LANE/SHOULDER. TOOK CAR TO DEALERSHIP AND THEY SAID THE THROTTLE BODY HAD TO BE REPLACED. AS A SIDE NOTE, I HAD THE FUEL INJECTORS AND THROTTLE BODY CLEANED JUST OVER A YEAR AGO. I DON'T UNDERSTAND WHY THE MUSTANG IS NOT COVERED UNDER FORD'S "CUSTOMER SATISFACTION PROGRAM" THAT IS BEING OFFERED FOR FAULTY THROTTLE BODIES IN OTHER MODELS AS THE UNSAFE SYMPTOMS AND RESULTS WERE IDENTICAL, I.E. CAR DRIVING HIGHWAY SPEEDS ABRUPTLY GOES INTO LIMP MODE AND LOSS OF ALL ACCELERATION.

09/19/2015
Components: AIR BAGS
Incident Date: 09/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JS3C5******
Summary

HAS BEEN 60 DAYS SINCE RECALL REPORTED AND NO REMEDY HAS BEEN PROVIDED. CALLS TO DEALER AND FORD MOTOR COMPANY BRING NO RESOLUTION OR COMMITMENT TO RESOLVE. SPOKE TO A DEALER ABOUT TRADING IN AND THEY DID NOT WANT THE CAR UNTIL THE RECALL WAS FIXED. AT THE 60 DAY MARK, NO RESOLUTION HAS BEEN REACHED. WHAT RECOURSE DO I HAVE WITH FORD TO MAKE THE REPAIRS.

09/18/2015
Components: AIR BAGS
Incident Date: 06/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXC5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/18/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXC5******
Summary

I WAS ACCELERATING WHEN SUDDENLY THERE WAS NO MORE POWER, THE "WRENCH" LIGHT CAME ON. I WAS ABLE TO GET TO THE SIDE OF THE ROAD. TURNED OFF THE ENGINE AND RESTARTED THE ENGINE. THE PROBLEM THEN WENT AWAY HOWEVER REOCCURRED ABOUT SIX TIMES SINCE WITH THE SAME SYMPTOMS. I HAD A MECHANIC RUN A DIAGNOSTIC TEST WHICH REVEALED A FAULTY THROTTLE BODY. FORD DEALER HAS NOT AGREED TO REPLACE, DID SAY THAT THEY WOULD MATCH ANY LOWER PRICE FOR THE PART SO THAT THERE WOULD BE A 2 YEAR FORD WARRANTY. SINCE THERE ARE SEVEN OTHER COMPLAINTS ON THIS CAR AND IT IS A SERIOUS SAFETY HAZARD, IT SEEMS LIKE THEY SHOULD REPLACE THE PART.

09/17/2015
Components: AIR BAGS
Incident Date: 06/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDDATED 11/19/15*LJ

09/01/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM7C5******
Summary

THE VEHICLE HAS GONE INTO LIMP MODE SEVERAL TIMES. THE WRENCH SYMBOL ON THE DASH COMES ON AND THE VEHICLE MUST BE SHUT OFF AND RESTARTED. I AM TOLD THE THROTTLE BODY MUST BE REPLACED. WHY IS THERE A CUSTOMER SATISFACTION PROGRAM FOR THE ESCAPE AND OTHER MODELS BUT NOT THE 2012 MUSTANG. I OWN A 2012 FORD ESCAPE ALSO AND HAVE NOT EXPERIENCED THE PROBLEM WITH THAT VEHICLE. ONLY EXPERIENCE IT WITH A SAME YEAR VEHICLE THAT IS NOT INCLUDED IN THE PROGRAM. THE VEHICLE IS NOT SAFE TO DRIVE WHEN IT SHUTS DOWN AT 45+ MPH.

08/21/2015
Components: UNKNOWN OR OTHER
Incident Date: 08/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EMXC5******
Summary

I WAS DRIVING ON THE HIGHWAY AT 70 MPH WHEN THE CAR JUST SATLLED OUT. I HAD TO STEER TO THE RIGHT LAND AND COAST TO THE SHOULDER. I THEN TURNED THE CAR OFF....NO WARNING LIGHTS CAME ON. AFTER A COUPLE OF MINUTES IT RESTARTED. I WAS TOLD AT THE DEALERSHIP IT AS A THROTTLE BODY THAT NEEDED TO BE REPLACED.

08/12/2015
Components: AIR BAGS
Incident Date: 06/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/06/2015
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/04/2015
Components: AIR BAGS
Incident Date: 07/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/01/2015
Components: AIR BAGS
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8C5******
Summary

I RECEIVED A SAFETY RECALL FOR MY FORD MUSTANG 2012 STATING THERE IS AN AIRBAG DEFECT. I AM AFRAID TO DRIVE THE CAR THOUGH IT HAS LESS THAN 7000 MILES BECAUSE OF THE NUMBER OF INJURIES OF DEATHS ASSOCIATED WITH THE TAKATA AIRBAG.

07/29/2015
Components: AIR BAGS
Incident Date: 07/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/28/2015
Components: ENGINE
Incident Date: 07/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1C5******
Summary

FAILURE OF THE THROTTLE BODY ASSEMBLY. THE VEHICLE WENT INTO THE "LIMP HOME MODE" SIMILAR TO THE RECALL OF FORD ESCAPES AND OTHERS WITH SAME V-6 ENGINE ASSEMBLY.

07/27/2015
Components: POWER TRAIN
Incident Date: 06/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 3B7KF23602M******
Summary

I TOOK MY 2012 FORD MUSTANG (62,000 MILES) TO A FORD DEALER TO HAVE THE OIL CHANGED. THEY TALKED ME INTO A TRANSMISSION FLUID CHANGE, BECAUSE IT WOULD "EXTEND THE LIFE OF MY VEHICLE". WHEN I PICKED IT UP, IT WAS NOT RUNNING RIGHT. THE WRENCH LIGHT CAME ON AND THE TRANSMISSION WAS MAKING A VERY LOUD NOISE. I HAD TO HAVE IT TOWED BACK TO THE DEALER. THEY REPLACED SOME SENSORS AND SENT ME ON MY WAY. I MADE IT HOME BUT THE CAR WOULDN'T START THE NEXT MORNING. TO MAKE A LONG STORY SHORT, AFTER THEM ATTEMPTING TO FIX IT 3 TIMES AND IT STILL NOT BEING FIXED, THEY FINALLY REPLACED THE POWER TRAIN CONTROL MODULE. I PICKED UP THE CAR AND IT STILL MAKING A LOUD NOISE CHANGING FROM 1ST TO 2ND GEAR. I SEE THAT THERE HAS BEEN A RECALL ON SOME 2012 MUSTANGS FOR A POWER TRAIN CONTROL MODULE. I WAS NEVER NOTIFIED OF THIS RECALL.

07/21/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9C5******
Summary

WHILE ENTERING THE FREEWAY IN RUSH HOUR TRAFFIC, MY CAR WENT INTO "LIMP MODE", THE WRENCH LIGHT CAME ON AS DID THE CHECK ENGINE LIGHT. I HAD TO PULL OVER ON THE SHOULDER OF THE FREEWAY, TURN THE ENGINE OFF AND RESTART IT. THIS HAS HAPPENED A COUPLE OF TIMES IN THE PAST COUPLE OF DAYS- MOSTLY WHILE DRIVING ON THE FREEWAY. IT IS VERY SCARY TO BE DRIVING ON A HOUSTON FREEWAY, HAVE THIS HAPPEN AND NEED TO SAFELY MANEUVER A VEHICLE TO THE SHOULDER OF THE FREEWAY, OFTEN CROSSING SEVERAL LANES OF TRAFFIC WHEN VEHICLES ARE MOVING AT 40-55 MPH AND I HAVE NO ABILITY TO ACCELERATE. I HAVE ALSO HAD TO STOP IN THE MIDDLE OF THE FREEWAY TO RESTART MY CAR BECAUSE I WAS NOT ABLE TO SAFELY CHANGE LANES. IT WAS A TERRIFYING EXPERIENCE AND I WAS AFRAID I WOULD BE RE-ENDED BY MOTORIST DRIVING AT POSTED SPEEDS. WHEN RESEARCHING THIS ISSUE, ALONG WITH THE MARINER'S, ESCAPES, FOCUS ETC, I HAVE FOUND THAT MANY FORD MUSTANGS HAVE THIS SAME PROBLEM. GIVEN THAT THIS IS A VERY DANGEROUS CONDITION, THE COST INVOLVED IN REPLACING THE THROTTLE BODY, AND MOST IMPORTANTLY, FORD'S LONG HISTORY OF VEHICLES WITH DEFECTIVE THROTTLE BODIES, I DO NOT UNDERSTAND WHY THE 2012 MUSTANG OR ANY OTHER FORD PRODUCT WITH THIS ISSUE ARE NOT AUTOMATICALLY ELIGIBLE FOR THE "CUSTOMER SATISFACTION PROGRAM" WHICH FIXES THE PROBLEM. I DO NOT TRUST THIS CAR AND NO LONGER FEEL SAFE IN IT.

07/16/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/12/2015
Crash: No
Fire: No
Summary

DRIVING DOWN THE ROAD AND THE ELECTRONIC THROTTLE WRENCH LIGHT COME ON AND CAR WENT INTO LIMP MODE. IT HAS HAPPENED 3 TIMES SINCE. ONCE GOING DOWN A 4 LANE HIGHWAY IN RUSH HOUR TRAFFIC AND CAR JUST STALLS. I HAD TO GET OVER IN FAR LANE AND GET OFF ROAD AS CARS WERE FLYING UP ON ME AND AROUND ME.

07/09/2015
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 07/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXC5******
Summary

BRAND NEW 2012 MUSTANG DOES NOT HAVE A SCREEN THAT PREVENTS DEBRIS (LEAVES, BUGS, ETC) FROM GOING DOWN THE A/C INTAKE. WHEN THE DEBRIS CLOGS UP THE A/C WATER DRAIN IT WILL BACK UP AND GET INTO A JUNCTION BOX AND CORRODE PLUGS THAT ARE DIRECTLY CONNECTED TO THE ABS, ADV TRAC CONTROL ETC,. THIS DISABLES OR TRICKS THE ABS SYST A SAFETY FEATURE THAT CONTROLS YOUR BRAKES. FOR EXAMPLE IF YOU ARE GOING DOWN THE INTERSTATE AT 75 MPH AND APPLY THE BRAKES HARD THE ABS SYST IS DISABLED OR THINKS ONE BRAKE IS LOCKED UP AND THE CAR JUMPS ALL OVER THE PLACE, LOSE CONTROL OF THE CAR AND WRECK OR KILL SOMEONE IN THE PROCESS.....ALL BECAUSE A MAJOR MANUFACTURE DID NOT PLACE SIMPLE DOOR SCREEN OVER THE INTAKE TO KEEP DEBRIS OUT OF THE A/C INTAKE AND CLOG A HOLE.....

06/02/2015
Components: STRUCTURE
Incident Date: 05/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9C5******
Summary

THE PAINT IS BLISTERING ON THE HOOD. THERE IS NO DAMAGE. THIS IS A KNOWN PROBLEM. FORD HAS ISSUED AS SERVICE BULLETIN AFFECTING A NUMBER OF MODELS AND YEARS. A CLASS ACTION LAW SUIT HAS BEEN FILED.

05/29/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE REPAIR WAS MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.

05/28/2015
Components: STEERING
Incident Date: 05/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5C5******
Summary

VEHICLE LOST ALL POWER STEERING WHILE DRIVING. SOMETHING SOUNDS LOOSE INSIDE STEERING GEAR.

05/18/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2C5******
Summary

HOOD PAINT IS BUBBLING AND FALLING OFF DUE TO CORROSION.

05/16/2015
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4C5******
Summary

WHILE MERGING ON A LOCAL HIGHWAY AT 15 MPH THE WRENCH WARNING LIGHT CAME AND THE CAR WENT INTO LIMP MODE. I WAS LUCKY THE RIGHT HAND LANE HAD BREAK IN TRAFFIC AND I WAS ABLE TO GET OFF THE ROAD. THE LIMP TURNED IN NO ACCELERATION AND WAS UNRESPONSIVE TO THE GAS PEDAL. I TURNED THE CAR OFF AND WAITED 1 MINUTE AND RESTARTED THE CAR - EVERYTHING WAS BACK TO NORMAL. I DROVE DIRECTLY TO MY MECHANIC AND HAD HIM SCAN FOR CODES. NO CODES WERE FOUND. HE RAN NUMEROUS OTHER CHECKS AND DROVE THE CAR FOR 60 MILES WITH NO PROBLEMS. THIS IS THE SECOND TIME THE WRENCH WARNING LIGHT HAS COME ON IN THE LAST 3 WEEKS. THE FIRST TIME NOTHING HAPPENED AS THE CAR DID NOT GO INTO LIMP MODE. THE CAR WAS SCANNED THEN ALSO WITH NO CODES SHOWING. I WAS FORTUNATE NOT TO HAVE BEEN HIT.

05/12/2015
Components: POWER TRAIN
Incident Date: 06/06/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU5C5******
Summary

ON MULTIPLE OCCASIONS WHILE SHIFTING INTO A HIGHER GEAR AT 7000 - 7500 RPM THE CLUTCH PEDDLE DID NOT RETURN TO THE FULLY ENGAGED POSITION AND THE CLUTCH DID NOT FULLY ENGAGE. AFTER DRIVING 1 OR 2 MILES THE SITUATION CORRECTED ITSELF. MANUAL 6 SPEED MANUAL TRANSMISSION AND 5.0L V-8 ENGINE. BOSS 302 MODEL. SEVERAL PHONE CONTACTS WITH FORD AND FORD RACING RESULTED IN THEIR INDICATION OF NO KNOWLEDGE OF THE CLUTCH STICKING PROBLEM. 2 FORD DEALERS I SPOKE TO ALSO CLAIMED TO KNOW NOTHING ABOUT THIS SITUATION.

05/11/2015
Components: SUSPENSION
Incident Date: 11/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4C5******
Summary

WHILE DRIVING OVER ROUGH OR UNEVEN PAVEMENT, A VERY AUDIBLE RATTLE CAN BE HEARD COMING FROM THE FRONT END OF THE VEHICLE, MOST NOTICEABLY WITH THE STEERING CENTERED. THE CAR ALSO HAS SOME UNSTABLE CHARACTERISTICS, TENDING TO PULL MUCH MORE STRONGLY TOWARDS ANY LINES OR CROWNS THAN NORMAL. VEHICLE WAS TAKEN TO LOCAL DEALER, WHERE THEY WERE ABLE TO ISOLATE THE NOISE TO THE FRONT LEFT CORNER OF THE CAR WITH "CHASSIS EARS", BUT COULD NOT DETERMINE THE SOURCE OF THE NOISE. ALL FRONT END COMPONENTS WERE REPLACED, HOWEVER THE PROBLEM PERSISTED. FORD ENGINEERS WERE CONTACTED, AND REPORTED BACK THAT THE NOISE WAS NORMAL AND THE CAR WAS RETURNED UNREPAIRED. LOWER CONTROL ARMS ON BOTH SIDES WERE REPLACED UNDER TSB 13-9-3. SERVICE DESCRIPTION READS: "FRONT SUSPENSION TECH XXXX VERIFIED CUSTOMER CONCERN AND FOUND THE THERE (SIC) IS A NOISE FOUND IN LEFT FRONT WHEN ON A GRAVEL ROAD. USED CHASSIS EAR AND FOUND LEFT FRONT HYDRO BUSHING TO MAKE NOISE. REPLACED LEFT FRONT LOWER CONTROL ARM PER TSB 13-9-3 OP CODE 130903A. ALSO FOUND LEFT OUTER TIE ROD BOLT STRETCHED. REPLACED LEFT FRONT TIE ROD AND PERFORMED 2 WHEEL ALIGNMENT. NOISE IS STILL PRESENT. CHECKED WITH HOTLINE, NOISE IS CHARACTERISTIC. DROVE ANOTHER LIKE CAR AND FOUND NOISE IS CHARACTERISTIC." THE PROBLEM HAS CONTINUED TO BECOME WORSE, AND FORD CUSTOMER SERVICE HAS BECOME INVOLVED. RETURNED TO LOCAL DEALER, SAID THERE'S NOTHING THEY CAN DO, AND THAT THE NOISE AND INSTABILITY IS NORMAL. NO OTHER DEALER WITHIN 100 MILES WILL LOOK AT THE VEHICLE, AND THE PROBLEM HAS SINCE GONE UNREPAIRED.

04/23/2015
Components: STRUCTURE
Incident Date: 01/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7C5******
Summary

THE PAINT IS LIFTING OFF OF THE HOOD DUE TO CORROSION UNDER THE PAINT BY MANUFACTURER DEFECT. *TR

04/22/2015
Components: STEERING
Incident Date: 04/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EMXC5******
Summary

MY WIFE DRIVING AT APPROXIMATELY 50MPH AND NOTICED A VIBRATION IN THE STEERING WHEEL. SHE TURNED LEFT INTO THE FIRST PARKING LOT AVAILABLE. WHILE TURNING, SHE HEARD SOMETHING LOOSE AND RATTLING IN THE STEERING WHEEL. SHE THEN PULLED INTO A PARKING SPACE. SHE SHOOK THE STEERING WHEEL SIDE TO SIDE AND A LARGE BROKEN BLACK BOLT FELL OUT. AFTER THAT SHE REALIZED THAT THE WHEEL WAS FREE AND FELL OFF INTO HER HANDS. THE CAR IS CURRENTLY SITTING AT A LOCAL FORD DEALER AND IS SCHEDULED TO BE REPAIRED IN THE NEXT COUPLE OF DAYS. I DID TAKE SEVERAL PICTURE OF THE BROKEN BOLT HEAD, STEERING WHEEL, AND STEERING COLUMN (WITH THE REMAINING BOLT). THIS CAR IS OWNED BY COUPLE WHO ARE IN THERE 60'S. WE PURCHASED IT NEW AND HAS NEVER BEEN RACED OR ABUSED. *TR

04/02/2015
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 01/15/2015
Crash: No
Fire: No
Summary

UPON TAKE OFF FROM A RED LIGHT THE CAR JERKED AND SEEM TO LOSE POWER AND WHILE ACCELERATING ONLY THE RPM NEEDLE WOULD GO UP BUT THE CAR WOULD NOT GO. TOOK THE CAR TO THE DEALER AND THEY SAID THEY COULD NOT FIX IT AS I COULD NOT DUPLICATE THE PROBLEM. IT IS NOW 2 MONTHS LATER AND THE SAME ISSUE OCCURRED ONLY THIS TIME THE WRENCH LIGHT CAME ON ALONG WITH OTHER DASH INDICATOR LIGHTS. I HAD THE CAR TOWED TO THE DEALER AND NOW THAT IT IS NO LONGER UNDER WARRANTY THE SERVICE MAN SAYS OVER THE PHONE " I THINK I KNOW WHAT THE PROBLEM IS" REALLY I HAVE HAD MY CAR IN YOUR DEALERSHIP TWICE FOR THE SAME ISSUE AND NOW IT IS THERE AGAIN. IT HAPPENS TO BE THE ELECTRONIC THROTTLE CONTROL IN WHICH FORD HAS BEEN AWARE OF FOR YEARS AND THERE WERE SOME RECALLS FOR THIS ISSUE BUT I DID NOT RECEIVE ONE. I CONTACTED FORD AND SPOKE TO A REP. AND SHE SAID THEY COULD NOT HELP WITH THIS ISSUE. *TR

03/27/2015
Components: SUSPENSION
Incident Date: 09/13/2013
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEED, THERE WAS AN ABNORMAL NOISE WHENEVER HE DROVE OVER A BUMP AND THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

03/27/2015
Components: STEERING
Incident Date: 03/26/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM3C5******
Summary

FOR A FEW DAYS BEFORE THE INCIDENT, MY STEERING WAS ACTING UP LIKE SMALL BUMPS WHEN I TURNED LEFT. THEN YESTERDAY, I BACKED OUT OF THE DRIVEWAY, DROVE UP MY STREET, TURNED LEFT AND ONCE I GOT UP TO SPEED THE EPAS JUST STOPPED WORKING. MY COMPUTER SAID IT WAS AN ELECTRONIC ASSIST POWER STEERING FAILURE. I COULDN'T CONTROL THE VEHICLE AND I ALMOST HIT A CHILD WALKING TO SCHOOL ON THE SIDEWALK. I TRIED ALL THE RESET STUFF FORD SAYS AND THAT DIDN'T WORK. I CALLED THE FORD DEALERSHIP AND THEY WERE BASICALLY THE RUDEST SERVICE CENTER EVER. THEY REFUSED TO EVEN GIVE ME A LOANER CAR WHILE THEY FIXED IT, WHICH WOULD TAKE DAYS. SO I TOOK THE CAR TO A LOCAL REPAIR SHOP I USE AND THEY ARE WORKING ON IT NOW AND GAVE ME A LOANER CAR BEFORE I ASKED FOR ONE!!!! THIS THING BROKE 2000 MILES OUT OF THE WARRANTY AND I ALMOST KILLED A KID WALKING TO SCHOOL. I COMMUTE ON I-5 AT 70 MILES PER HOUR EVERYDAY AND NOW I'M WORRIED WHAT WILL HAPPEN IF IT SHUTS OFF GOING THAT SPEED. MY REPAIR BILL WILL BE AROUND $2,000.00 FOR A CAR WITH 38,000 MILES ON IT. MY NISSAN FRONTIER HAD 256,000 MILES AND HAD THE RADIATOR REPLACED!!! *TR

03/26/2015
Components: POWER TRAIN
Incident Date: 02/27/2015
Crash: No
Fire: No
Summary

OPEN LEAVING WORK FOR THE DAY MY SECOND GEAR SYNCO IN MY TRANSMISSION COMPLETELY FAILED LEAVING THE PARKING LOT. THEREFORE I NO LONGER HAD 2ND GEAR. SO I TOOK IT TO A FORD DEALER WHERE THEY WHERE TO FIX THE PROBLEM BUT IN TURNED FIX 2ND GEAR BUT MESSED UP MY REVERSE SYNCO GEAR NOW. THE CAR HAS BEEN IN THE SHOP FOR ALMOST 4 WEEKS AND FORD WONT MAKE A SURPLUS OF PART FOR THIS TRANSMISSION THAT THE PARTS NEEDED ARE ON BACK ORDER UNTIL APRIL 20TH 2015. *TR

03/23/2015
Components: AIR BAGS
Incident Date: 03/12/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM9C5******
Summary

THE 2012 MUSTANG COLLIDED WITH A LARGE COMMERCIAL TRUCK. THE MUSTANG'S BRAKES WERE NOT APPLIED, SO THERE WERE NO SKID MARKS. NONE OF THE AIRBAGS EVER DEPLOYED. DURING THIS ACCIDENT, THE MUSTANG WAS TRAVELING THE POSTED SPEED LIMIT OF 40 MPH AND WE BELIEVE THAT THE AIRBAGS SHOULD HAVE DEPLOYED. *TR

03/20/2015
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/20/2014
Crash: No
Fire: No
Summary

ENTERING INTO TRAFFIC, THE CAR WILL GO INTO LIMP MODE. THERE WAS NO RESPONSE FROM THE GAS PEDAL AND THE CAR JUST CRUZED AT A SNAIL PACE. VERY DANGEROUS SITUATION, AS THE TRAFFIC WAS MOVING AND I BARELY MOVED OUT OF THE WAY. SINCE, I HAD 4 OCCURRENCES AND TAKEN IT TO THE DEALER. THEY WILL NOT WORK ON THE CAR UNLESS THE CHECK ENGINE SIGN STAYS ON. THE CAR COMPUTER WILL RESET EVERYTIME YOU START THE CAR. I HAD THE CAR TOW TO THE DEALER THE FIRST TIME AND SUBSEQUENT EVENTS, BUT AS I MENTIONED THE DEALER DID NOT WANTED TO RECOGNIZE THE SITUATION. *TR

02/25/2015
Components: POWER TRAIN
Incident Date: 11/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3C5******
Summary

AS I WAS TRYING TO PUT MY CAR INTO 3RD GEAR IT WOULDN'T GO INTO GEAR. SO I HAVE TO SLOW DOWN IN ORDER TO PUT IT IN 2ND GEAR. ANOTHER TIME I HAD TO GO INTO 4TH. THIS IS VERY CONCERNING TO ME. *JS

02/10/2015
Components: STRUCTURE
Incident Date: 11/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM2C5******
Summary

I WENT TO THE DEALER'S BODY SHOP TO GET AN ESTIMATE ON REPAIR AND WAS THEN TOLD THAT THE PROBLEM WAS DUE TO PROBLEMS WITH THE ALUMINUM/IRON CONTAMINATION DURING THE CAR ASSEMBLY AND THAT A NEW PAINT JOB WOULD ONLY BE A BAND-AID. BROUGHT PROBLEM TO DEALER AND WAS TOLD THEY WOULD DOCUMENT AND SEND TO FORD FOR RESOLUTION ... 3 MONTHS LATER I CONTACTED THE DEALER, AND NOTHING HAD BEEN DONE. ON THE 2ND VISIT, THEY DOCUMENTED THE PROBLEM AND SAID IT WOULD BE SUBMITTED TO FORD. THE RESULT WAS THAT FORD DENIED THE CLAIM BECAUSE IT WAS BEYOND THE 3 YEAR TERM. WHEN I RESEARCHED THE ALUMINUM CORROSION ISSUE I FOUND THAT SENDING A COMPLAINT TO FORD CUSTOMER SERVICE MIGHT ELEVATE THE CLAIM, I SENT A MESSAGE TO [XXX] AT FORD. SHE WAS VERY NICE AND SENT ME THE CONTACT INFO FOR MY AREA'S FORD CUSTOMER SERVICE REPRESENTATIVE, [XXX]. SHE LET ME KNOW SHE WAS CHECKING INTO THE PROBLEM BUT THAT THE ONLY REAL SOLUTION IS TO REPLACE THE HOOD. WHEN I HEARD BACK, SHE INFORMED ME THAT: "THE COST TO REPLACE THE HOOD OF YOUR MUSTANG WOULD COME TO APPROXIMATELY $2,483.32. I CAN ASSIST WITH 50% OF THIS REPAIR BUT NOT TO EXCEED $1,241.66 IN THE UNLIKELY EVENT THAT ADDITIONAL REPAIRS ARE NEEDED. I HAVE CONTACTED [XXX] AT APPLE FORD AND ADVISED HIM OF MY OFFER. I CAN HONOR THIS OFFER FOR UP TO 30 DAYS FROM TODAY." I CANNOT AFFORD TO PUT OUT MONEY TO FIX THIS AND FEEL THAT A PROBLEM ORIGINATING IN THE ASSEMBLY PLANT, WHICH HAS BEEN WELL DOCUMENTED, SHOULD NOT BE COVERED COMPLETELY BY FORD. IF THIS WERE A PROBLEM WITH THE MECHANICS OF THE CAR, IT WOULD HAVE BEEN FULLY COVERED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/23/2014
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 12/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3C5******
Summary

DRIVING DOWN THE HIGHWAY FULL SPEED IN HEAVY TRAFFIC, AND ENGINE JUST SHUTS DOWN. WRENCH LIGHT AND CHECK ENGINE LIGHT COME ON. HAVE TO COAST THROUGH TRAFFIC TO PULL OFF TO THE SIDE OF THE ROAD AND STOP. RESTART THE CAR A COUPLE OF TIMES, AND THEN IT'S FINE. TOOK TO FORD DEALER, WHO SAID I HAD A BAD THROTTLE BODY. CHARGED OVER $800 TO REPAIR. COMPLETELY LOSING POWER WHILE DRIVING DOWN THE HIGHWAY IS DEFINITELY A SAFETY ISSUE! FORD HAS AGREED TO FIX DEFECTIVE THROTTLE BODIES ON OTHER MODELS, BUT NOT THE MUSTANG. THIS REALLY LOOKS LIKE THE SAME PROBLEM, AND SHOULD BE ADDRESSED BY FORD. *TR

12/05/2014
Components: STEERING
Incident Date: 11/10/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8CF7C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE WAS MAKING A LOUD METAL-ON-METAL GRINDING NOISE. THE CONTACT ALSO INDICATED THAT THE FAILURE WAS PROGRESSING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE PASSENGER'S SIDE BALL JOINT, BUSHINGS, SUSPENSION, SHOCKS AND BOTH CONTROL ARMS WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE DAYS LATER. THE FAILURE CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE, CRASHING INTO A CURB. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER WAS CONTACTED AND ADVISED THAT A FIELD ENGINEER WOULD FURTHER INSPECT THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. THE DEALER ALSO ADVISED THAT WHEN THE CONTROL ARMS WERE REPLACED, THEY WERE NOT REPLACED WITH THE ORIGINAL EQUIPMENT MANUFACTURER PART BECAUSE THEY WERE FOUND TO BE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

11/10/2014
Components: ENGINE
Incident Date: 11/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3C5******
Summary

WHILE MY SON WAS DRIVING ON THE FREEWAY, THE VEHICLE SUDDENLY DECELERATED, DOWN TO ABOUT 20 MPH, FORCING HIM TO LIMP TO THE SIDE OF THE FREEWAY, WHERE THERE WAS NO SHOULDER. AFTER TURNING THE VEHICLE OFF, LETTING IT SIT FOR A MINUTE, AND TURNING IT BACK ON, IT ACCELERATED FINE. I TOOK IT TO THE FORD DEALERSHIP, WHERE IT WAS DIAGNOSED AS A FAULTY THROTTLE BODY AND MOTOR ASSEMBLY. IT COST $683.32 TO REPAIR. I GOOGLED THE PROBLEM AND FOUND THAT MANY FORD MODELS HAVE HAD THIS PROBLEM, BUT THE MUSTANG HAS NO EXTENDED WARRANTY FOR THIS SAME PROBLEM LIKE THE FUSION AND A FEW OTHER MODELS DO. THIS WAS TERRIBLY DANGEROUS. MY SON COULD HAVE BEEN KILLED. *TR

11/05/2014
Components: POWER TRAIN
Incident Date: 11/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7C5******
Summary

ON OCT 30, 2014 I WAS SHIFTING TO 2ND GEAR AND THE ENGINE BUCKED, LOST SPEED, THEN THE "WRENCH" SYMBOL ILLUMINATED, INDICATING THE LIMP HOME MODE ACTIVATED. I PULLED INTO A PARKING LOT, SHUT OFF THE ENGINE AND RESTARTED IT AND THE LIGHT WENT OUT. I DROVE IT TO AN AUTO SHOP AND THEY COULD NOT DETECT A MALFUNCTION CODE. TODAY, NOV 5, 2014 WHEN LEAVING MY NEIGHBORHOOD, THE SAME LOSS OF SPEED OCCURRED IN 2ND GEAR AND THE WRENCH AND CHECK ENGINE LIGHT CAME ON. I DROVE BACK TO THE LOCAL AUTO SHOP AND THEY DETERMINED THE THROTTLE BODY WAS DEFECTIVE. THE SOLENOID WAS BAD. FORTUNATELY, MY INCIDENTS HAPPENED AT A LOW SPEED. THIS COULD BE CATASTROPHIC AT HIGH SPEED, RUNNING THE RISK OF A HIGH-SPEED, REAR-END COLLISION. *TR

10/09/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 09/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2C5******
Summary

DRIVING ON HIGHWAY AS I WAS EXITING THE CAR POWERSTEERING GAVE OUT AND WAS LEFT WITH NO MANUBILITY. WAS ABLE TO POWER THRU AND GET TO THE DEALER RIGHT AT THE CORNER OF THE EXIT. DEALER SAID IT DID PART WAS NOT COVERED UNDER POWER TRAIN WARRANTY BECAUSE TECHNICALLY IT DOES NOT MAKE THE CAR MOVE. BUT WITH OUT IT YOU CAN'T MOVE THE CAR NO POSSIBLE STEERING. DEALER SAID THEY HAD THE PART IN STOCK DUE TO OTHER 2012 MUSTANGS WITH SAME PROBLEM ALSO FOUND OUT THAT THE FOCUS AND F150 HAVE HAD THE SAME PROBLEMS AND HAVE BEEN CALLED BACK. *TR

09/30/2014
Components: EXTERIOR LIGHTING
Incident Date: 09/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE REAR DRIVER SIDE MARKER LIGHT WAS CORRODED. THE CONTACT REPLACED THE BULB, BUT IT FAILED TO ILLUMINATE DUE TO CORROSION. THE VEHICLE WAS NOT DIAGNOSED OR REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

09/29/2014
Components: STRUCTURE
Incident Date: 08/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7C5******
Summary

THE LEADING EDGE OF THE HOOD IS SHOWING SIGNS OF CORROSION UNDER THE PAINT. FORD KNOWS OF THE PROBLEM AND WILL NOT COVER THE DEFECT PAST THE STANDARD RUST THROUGH WARRANTY MILEAGE. *TR

09/29/2014
Components: POWER TRAIN
Incident Date: 09/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8C5******
Summary

TODAY WHILE TRYING TO ACCELERATE AT A INTERSECTION AND SHIFT FROM 1ST TO 2ND GEAR THE TRANSMISSION WOULDN'T LET ME INTO 2ND. NOW IF THIS JUST HAPPENED ONCE I WOULD LET IT GO BUT THIS HAS HAPPENED SEVERAL TIMES. THIS IS A BIG SAFETY ISSUE CONSIDERING IT CAUSES MY CAR TO SLOW WHILE I'M TRYING TO GET INTO GEAR WITH TRAFFIC COMING AT ME. THIS NEEDS TO BE RESOLVED BEFORE SOMEONE DIES. I'M NOT THE ONLY PERSON WHO HAS COMPLAINED ABOUT THIS ISSUE. *TR

09/28/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/28/2014
Crash: No
Fire: No
Summary

ELECTRONIC THROTTLE BODY FAILURE. DASH LIGHT CAME ON AS VEHICLE STARTED LIMPING TO STOP IN TRAFFIC. *TR

09/09/2014
Components: POWER TRAIN
Incident Date: 09/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3C5******
Summary

I HAD JUST LEFT MY HOUSE AND PULLED OUT ONTO THE ROAD. AS THE VEHICLE STARTED TO ACCELERATE, THE CAR SUDDENLY SHOOK AND SHUDDERED AND WOULDN'T RESPOND TO THE GAS PEDAL. THE WRENCH SYMBOL CAME ON THE DASH. THE CAR WOULD NOT RESPOND TO PRESSING THE GAS PEDAL AND WOULDN'T GO OVER 3 OR 4 MILES AN HOUR. I PUT ON THE HAZARD LIGHTS, AS THERE WERE VEHICLES COMING UP BEHIND ME ON THE TWO-LANE ROAD AND THEY HAD TO GO AROUND ME. IT WAS VERY SCARY NOT BEING ABLE TO CONTROL THE CAR AND GET OUT OF THE WAY OF OTHER VEHICLES. THIS WAS THE FIRST INCIDENT WITH THE VEHICLE, NO PRIOR WARNING OF ANY ISSUES. PRELIMINARY RESEARCH SHOWS THAT OTHER FORD VEHICLES HAVE HAD ISSUES WITH THROTTLE BODY FAILURES, WITH VERY SIMILAR DESCRIPTIONS TO THIS ISSUE WITH MY 2012 FORD MUSTANG.

09/06/2014
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM9C5******
Summary

AT APPROXIMATELY 60 MPH ON I-295 IN MODERATELY HEAVY TRAFFIC, THERE WAS AN AUDIBLE "CLUNK" AND VEHICLE IMMEDIATELY BEGAN DECELERATING. PRESSING ON THE GAS PEDAL DID NOT POWER THE VEHICLE. DRIVER WAS ALREADY IN THE FAR RIGHT LANE PREPARING TO EXIT, SO SAFELY MADE IT TO THE SHOULDER. HAD DRIVER BEEN IN ANOTHER LANE, THERE WOULD BE SIGNIFICANT RISK OF COLLISION AS THE VEHICLE LOST POWER SO QUICKLY. VEHICLE WAS TOWED TO FORD DEALER, WHO REPORTED THAT THE THROTTLE BODY HAD FAILED. FORD DENIED THAT THROTTLE BODY FAILURE WAS A COMMON ISSUE WITH THE MUSTANG, ALTHOUGH IT HAS BEEN IN SEVERAL OTHER FORD MODELS. *TR

07/29/2014
Components: POWER TRAIN,ENGINE
Incident Date: 07/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7C5******
Summary

2012 FORD MUSTANG THROWS CHECK ENGINE LIGHT AND WRENCH GOING INTO "LIMP MODE" (CAR CUTS ALL ACCELERATION, AND JUST IDLES). I HAD TO PULL TO THE SIDE OF THE ROAD, AND SHUT VEHICLE OFF. VEHICLE RETURNED TO NORMAL AFTER ONE OR TWO TURN ONS. THIS WILL OCCUR EVERY OTHER DAY, AND MULTIPLE TIMES IN A DAY. VERY DANGEROUS IF IT WAS TO HAPPEN WHILE MERGING IN TRAFFIC. THIS IS NOT COVERED UNDER FORD POWERTRAIN OR EMISSIONS WARRANTY, THEY CLAIM THAT IT IS AN "ATTACHMENT" TO THE ENGINE, NOT A PART OF IT. THIS ISSUE HAS CAUSED THEM TO EXTEND THEIR WARRANTIES ON THE FORD ESCAPE AND FUSION, BUT NOT THEIR OTHER VEHICLES AFFECTED BY THIS ISSUE. THEY HAVE QUOTED ME $700 DOLLARS TO COMPLETELY REPLACE THE THROTTLEBODY. THIS IS A VERY DANGEROUS ISSUE, THAT IS LINKED TO MORE THAN JUST THE FORD ESCAPE AND FUSION, AND FORD HAS NOT GIVEN THEIR OTHER VEHICLES OWNER'S THE SAME WARRANTY. *JS

07/26/2014
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 07/26/2014
Crash: No
Fire: No
Summary

THE 2012 MUSTANG IS EQUIPPED WITH AN SYSTEM CALLED ADVANCTRAC. IT IS AN ELECTRONIC STABILITY CONTROL SYSTEM THAT WORKS IN COORDINATION WITH THE ELECTRONIC ASSISTED POWER STEERING. THIS MORNING WHILE DRIVING MY CAR TOTALLY SHUT DOWN NOSE DIVED AND TURNED RIGHT BACK ON. WHEN IT RETURNED TO POWER THE ADVANCTRAC SYSTEM HAD TOTALLY SHUT. THE WHEEL WAS IMPOSSIBLE TO TURN DUE TO THE ELECTRONIC SYSTEM SHUTTING DOWN. HAD THIS BEEN IN A CORNER AT SPEED ON A HIGHWAY I WOULD HAVE CERTAINLY LEFT THE ROAD. UPON INVESTIGATING MY CAR I FOUND A BLOWN 100AMP FUSE BY MY BATTERY. THIS IS EXTREMELY DANGEROUS. ALL ANYONE NEEDS TO DO IS HIT THE INTERNET AND SEE THE NUMBER OF PEOPLE THAT HAVE HAD THIS EXACT ISSUE WITH THIS CAR. BE IT FROM THE FUSE OR SOMETHING ELSE THIS SHUTDOWN IS FREQUENT. IN LIEU OF RECENT ISSUES WITH GM I CANNOT BELIEVE THAT FORD IS IGNORING THIS. THIS CAN AND COULD BE A VERY DANGEROUS SITUATION FOR ANYONE. I CONTACTED FORD AND THE DEALER TODAY AND THEY BLEW ME OFF SO NOW I AM CONTACTING YOU. HOPEFULLY I AM NOT THE ONLY ONE THAT HAS HAD THIS ISSUE. *TR

07/07/2014
Components: POWER TRAIN
Incident Date: 06/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXC5******
Summary

ACCORDING TO MY FORD DEALERSHIP, THE SYNCHRONIZERS BETWEEN 1ST AND 2ND BEARS FAILED. I HAVE HAD SEVERAL ISSUES WITH THIS TRANSMISSION PREVIOUSLY, CAUSING THE CAR TO FAIL TO SHIFT WHILE ACCELERATING. THIS IS INCREDIBLY DANGEROUS, AS FAILURE TO ACCELERATE WHILE MERGING INTO TRAFFIC WOULD HAVE BEEN CATASTROPHIC. THANKFULLY, I WAS IN A PARKING LOT WHEN MY TRANSMISSION FAILED. *JS

07/01/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6C5******
Summary

MY 2012 FORD MUSTANG HAS BEEN EXPERIENCING PROBLEMS STARTING WITH THE VEHICLE IN THE PARK POSITION. ALL OF THE APPROPRIATE LIGHTS ON THE DASH COME ON, BUT THE CAR WILL NOT CRANK UNTIL I PLACE THE GEAR SHIFT LEVER INTO THE NEUTRAL POSITION. THIS HAPPENS WITH THE CAR PARKED ON LEVEL GROUND AND THE EMERGENCY BRAKES APPLIED AND I HAVE VERIFIED THAT THE INDICATOR SHOWS THE P FOR PARK. AFTER, DOING RESEARCH I HAVE FOUND THAT FORD RECALLED SOME 2012/13 MUSTANGS FOR THE TRANSMISSION RANGE SENSOR (TRS) WHICH WAS NOT PROPERLY CALIBRATED AFFECTING THE STARTER INTERLOCK PREVENTING THE VEHICLE FROM STARTING UNTIL THE TRANSMISSION IS PLACED IN NEUTRAL. THE RECALL WAS 12C23, NHTSA # 12V190000, MY 2012 MUSTANG WAS NOT INCLUDED IN THIS RECALL, BUT I HAVE THE SAME PROBLEM WITH AN IMPROPERLY CALIBRATED (TRS). *TR

06/18/2014
Components: ENGINE
Incident Date: 05/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXC5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 70 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.

06/18/2014
Components: ENGINE
Incident Date: 06/09/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

06/16/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 06/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM3C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE SUDDENLY LOST POWER. AFTER TURNING THE VEHICLE OFF AND RESTARTING IT THE VEHICLE FUNCTIONED NORMALLY. THE CONTACT INDICATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY ASSEMBLY WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. UPDATED 09/02/14*LJ UPDATED 09/8/2014 *JS

06/11/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 05/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM3C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 60 MPH, THE SPEED DECELERATED TO 10 MPH AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AND OPERATED NORMALLY. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE THROTTLE BODY ASSEMBLY WAS DEFECTIVE. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 41,000.

05/27/2014
Components: POWER TRAIN,SEATS,UNKNOWN OR OTHER
Incident Date: 05/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU5C5******
Summary

THE CLUTCH WILL NOT RELEASE AT HIGH RPMS. THE SPEEDOMETER READS INCORRECTLY. THE DRIVERS SEAT IS LOOSE.

05/21/2014
Components: STRUCTURE
Incident Date: 05/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6C5******
Summary

AFTER WASHING MY CAR, I NOTICED THAT THE PAINT AROUND THE FRONT OF THE HOOD WAS BUBBLING. I TOOK IT TO MY DEALER AND THEY SAID THAT THE HOOD IS ALUMINUM AND THE PAINT HAS BEEN KNOWN TO BUBBLE AND WILL EVENTUALLY START TO FLAKE OFF. FORD HAS NOT DONE ANYTHING ABOUT IT. THE ONLY WAY TO FIX IT WOULD BE TO REPLACE THE HOOD. THIS IS HAPPENING ALL ALONG THE FRONT EDGE OF THE HOOD AT THIS TIME. MY CAR HAS 44,000 MILES ON IT, IS NOT DRIVEN IN THE WINTER AND GARAGED ALMOST EVERY NIGHT. IT REMINDS ME OF THE 1989 MUSTANG I HAD THAT FORD ENDED UP HAVING TO REPAINT BECAUSE OF THE BAD PRIMER. PLEASE MAKE FORD OFFER A RECALL ON THIS. AFTER CHECKING THEIR WARRANTY GUIDE, IT STATES THAT "YOUR VEHICLE?S BODY SHEET METAL PANELS ARE COVERED FOR AN EXTENDED CORROSION COVERAGE PERIOD, WHICH LASTS FOR FIVE YEARS, REGARDLESS OF MILES DRIVEN. THE EXTENDED WARRANTY COVERAGE ONLY APPLIES IF A BODY SHEET METAL PANEL BECOMES PERFORATED DUE TO CORROSION DURING NORMAL USE DUE TO A MANUFACTURING DEFECT IN FACTORY-SUPPLIED MATERIALS OR FACTORY WORKMANSHIP." MY DEALER SAID THEIR HAS TO BE A HOLE IN THE HOOD IN ORDER FOR FORD TO DO ANYTHING ABOUT IT. *TR

05/21/2014
Components: STRUCTURE
Incident Date: 05/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6C5******
Summary

AFTER WASHING MY CAR, I NOTICED THAT THE PAINT AROUND THE FRONT OF THE HOOD WAS BUBBLING. I TOOK IT TO MY DEALER AND THEY SAID THAT THE HOOD IS ALUMINUM AND THE PAINT HAS BEEN KNOWN TO BUBBLE AND WILL EVENTUALLY START TO FLAKE OFF. FORD HAS NOT DONE ANYTHING ABOUT IT. THE ONLY WAY TO FIX IT WOULD BE TO REPLACE THE HOOD. THIS IS HAPPENING ALL ALONG THE FRONT EDGE OF THE HOOD AT THIS TIME. MY CAR HAS 44,000 MILES ON IT, IS NOT DRIVEN IN THE WINTER AND GARAGED ALMOST EVERY NIGHT. IT REMINDS ME OF THE 1989 MUSTANG I HAD THAT FORD ENDED UP HAVING TO REPAINT BECAUSE OF THE BAD PRIMER. PLEASE MAKE FORD OFFER A RECALL ON THIS. AFTER CHECKING THEIR WARRANTY GUIDE, IT STATES THAT "YOUR VEHICLE?S BODY SHEET METAL PANELS ARE COVERED FOR AN EXTENDED CORROSION COVERAGE PERIOD, WHICH LASTS FOR FIVE YEARS, REGARDLESS OF MILES DRIVEN. THE EXTENDED WARRANTY COVERAGE ONLY APPLIES IF A BODY SHEET METAL PANEL BECOMES PERFORATED DUE TO CORROSION DURING NORMAL USE DUE TO A MANUFACTURING DEFECT IN FACTORY-SUPPLIED MATERIALS OR FACTORY WORKMANSHIP." MY DEALER SAID THEIR HAS TO BE A HOLE IN THE HOOD IN ORDER FOR FORD TO DO ANYTHING ABOUT IT. *TR

05/21/2014
Components: STRUCTURE
Incident Date: 05/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6C5******
Summary

AFTER WASHING MY CAR, I NOTICED THAT THE PAINT AROUND THE FRONT OF THE HOOD WAS BUBBLING. I TOOK IT TO MY DEALER AND THEY SAID THAT THE HOOD IS ALUMINUM AND THE PAINT HAS BEEN KNOWN TO BUBBLE AND WILL EVENTUALLY START TO FLAKE OFF. FORD HAS NOT DONE ANYTHING ABOUT IT. THE ONLY WAY TO FIX IT WOULD BE TO REPLACE THE HOOD. THIS IS HAPPENING ALL ALONG THE FRONT EDGE OF THE HOOD AT THIS TIME. MY CAR HAS 44,000 MILES ON IT, IS NOT DRIVEN IN THE WINTER AND GARAGED ALMOST EVERY NIGHT. IT REMINDS ME OF THE 1989 MUSTANG I HAD THAT FORD ENDED UP HAVING TO REPAINT BECAUSE OF THE BAD PRIMER. PLEASE MAKE FORD OFFER A RECALL ON THIS. AFTER CHECKING THEIR WARRANTY GUIDE, IT STATES THAT "YOUR VEHICLE?S BODY SHEET METAL PANELS ARE COVERED FOR AN EXTENDED CORROSION COVERAGE PERIOD, WHICH LASTS FOR FIVE YEARS, REGARDLESS OF MILES DRIVEN. THE EXTENDED WARRANTY COVERAGE ONLY APPLIES IF A BODY SHEET METAL PANEL BECOMES PERFORATED DUE TO CORROSION DURING NORMAL USE DUE TO A MANUFACTURING DEFECT IN FACTORY-SUPPLIED MATERIALS OR FACTORY WORKMANSHIP." MY DEALER SAID THEIR HAS TO BE A HOLE IN THE HOOD IN ORDER FOR FORD TO DO ANYTHING ABOUT IT. *TR

05/14/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 05/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9C5******
Summary

FUEL SYSTEM PROBLEM: EVAPORATIVE EMISSIONS SYSTEM RELATED FAILURE, FUEL FILL NECK FAILURE (POSSIBLY AT CONNECTION TO FUEL TANK) AND UNKNOWN OTHER LEAK. DEALER CLAIMS NOT COVERED BY CALIFORNIA OR FEDERAL EMISSIONS REQUIRED WARRANTY. DEALER REPORTS SEEING FUEL FILLER NECK PROBLEMS ON MUSTANG AND OTHER FORD VEHICLES. (POSSIBLE CONCERN FOR FUEL OR VAPOR LEAKAGE, SAFETY RELATED CONCERN) MUSTANG USES "NASCAR" STYLE FUEL DOOR THAT IS CLEARLY SUSPECT, DOESN'T STAY SEALED TIGHT, OPENS UNEXPECTEDLY AND ALLOWS RAW FUEL EMISSIONS INTO ATMOSPHERE. PRIOR SOFTWARE PATCH APPLIED TO ECM DUE TO NASCAR STYLE FUEL DOOR AT 2,900 MILES. *TR

05/13/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 05/09/2014
Crash: No
Fire: No
Summary

DURING ACCELERATION TO PULL INTO TRAFFIC ON A HWY WITH VEHICLES APPROACHING AT 80 MPH MY GAS THROTTLE STUCK AFTER I REACHED THE SPEED OF 60 MPH. THE PEDAL PULLED AWAY FROM MY FOOT ACCELERATING RAPIDLY. I TRIED TO TAP PEDAL TO RELEASE IT BUT IT JUST STUCK. I QUICKLY HIT THE BRAKE AND IT FINALLY RELEASED. I HAD BEEN TRAVELING WITH THE CRUISE ON PRIOR BUT THIS OCCURRENCE, BUT I HAD BEEN STOPPED FOR 5 MINUTES. I PLAN TO INFORM MY FORD LOT NEXT WEEK WHEN I GET THE OIL CHANGED. *TR

04/18/2014
Components: POWER TRAIN
Incident Date: 04/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6C5******
Summary

I BROUGHT MY 2012 MUSTANG GT WITH A MANUAL TRANSMISSION IN TO BE SERVICED BECAUSE OF AN AWFUL NOISE OCCURRING WHILE SHIFTING IN AND OUT OF 5TH GEAR. THE SERVICE DEPARTMENT NOW SAYS I NEED A NEW TRANSMISSION AT 38,000 MILES. *TR

02/28/2014
Components: EXTERIOR LIGHTING
Incident Date: 08/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE FRONT PARKING LIGHT LENSES AND BECAME SHATTERED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT BOTH LENSES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 04/22/14*LJ

02/27/2014
Components: ELECTRICAL SYSTEM,SEATS
Incident Date: 02/25/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 1ZVBP8CF5C5******
Summary

ON 02-25-2014 AT APPROXIMATELY 0800 MY WIFE ([XXX]) WAS DRIVING OUR 2012 FORD MUSTANG GT, SHE TURNED ON THE HEATED SEATS AND WAS TRAVELING NORTH BOUND ON GA HWY 49 WHEN THE SEAT WARMER MALFUNCTIONED OVERHEATING AND BURNING A HOLE THROUGH THE LEATHER SEAT BACK, CAUSING A FIRST DEGREE BURN TO THE BOTTOM LEFT FLANK OF HER BACK. ON 02-27-2014 WE TOOK OUR 2012 FORD MUSTANG GT TO RIVERSIDE FORD/LINCOLN IN MACON, GA WE ADVISED THEM OF THE INCIDENT, THEY CHARGED US $95.00 TO INSPECT THE ELECTRICAL SYSTEM AND DETERMINE WHAT CAUSED THE SEAT WARMER TO MALFUNCTION AND BURN A HOLE THROUGH THE SEAT BACK AND CAUSE A FIRST DEGREE BURN TO MY WIFE'S BACK. RIVERSIDE FORD STATED THE CIRCUIT FOR THE SEAT MALFUNCTIONED/FAILED CAUSING THE SEAT WARMER TO OVERHEAT AND BURN A HOLE THROUGH THE DRIVER'S SIDE SEAT BACK. RIVERSIDE FORD STATED OUR MUSTANG WAS OUT OF WARRANTY AND WE WOULD BE RESPONSIBLE FOR REPAIRING/REPLACE THE DRIVER'S SIDE SEAT OF OUR MUSTANG AT A COST TO US OF $1,142.36 (PARTS $715.76, LABOR $350.00, MISC. $26.50, AND TAX $50.10). I CALLED THE FORD CUSTOMER RELATIONSHIP CENTER (1-800-392-3673) SPOKE WITH A REPRESENTATIVE AND OPENED A CASE (CASE #: [XXX]) THEY STATED THERE WERE NO RECALLS CONCERNING THE SEAT WARMERS IN THE FORD MUSTANG'S AND THERE WAS NOTHING THEY COULD DO FOR US CONCERNING REPLACING/REPAIRING THE DRIVERS SEAT IN OUR VEHICLE BUT THEY WOULD BE LOOKING INTO THE PROBLEM. THEY DID ADVISE US TO SAVE OUR SEAT WHEN WE PAY TO HAVE IT REPLACED IN CASE THERE IS A RECALL AT A LATER DATE. I AM GLAD MY WIFE WAS NOT MORE SERIOUSLY HURT THAN SHE WAS AND THAT SHE TURNED THE SEAT WARMER OFF BEFORE THE VEHICLE COULD HAVE CAUGHT ON FIRE WHILE SHE WAS DRIVING ON THE HIGHWAY AND POSSIBLE CAUSING AN ACCIDENT OR HARMING OTHER MOTORIST AROUND HER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

02/27/2014
Components: POWER TRAIN
Incident Date: 05/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8C5******
Summary

CAR WILL NOT SHIFT INTO GEARS. THE VEHICLE WILL NOT ALLOW ME TO ENTER THE GEAR I DESIRE, CAUSING THE CAR TO SUDDENLY LOOSE MOMENTUM LEAVING ME IN A VERY DANGEROUS SITUATION IN TRAFFIC. THIS HAS HAPPENED TO ME NUMEROUS TIMES CROSSING INTERSECTIONS AND ENTERING THE HIGHWAY ALMOST CAUSING AN ACCIDENT. THE CAR HAS A MANUAL TRANSMISSION. I HAVE HAD ONGOING ISSUES WITH THIS VEHICLE SINCE I PURCHASED IT, AND I CANNOT DRIVE THE CAR WITH THE CONFIDENCE THAT IT IS SAFE.

02/07/2014
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 05/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7C5******
Summary

I TURNED RIGHT AT TRAFFIC SIGNAL INTO A MERGE LANE AND ACCELERATED TO APPROXIMATELY 45 MPH AND MERGED LEFT. AT THIS POINT THE CAR STARTED JERKING AND MAKING A LOUD NOISE. I PLACED MY FOOT ON THE BRAKE PETAL AND COULD FEEL THE BRAKES BEING ACTIVATED, THE CAR LOST POWER AND CONTINUED THE JERKING FOR APPROXIMATELY 200 YARD. OTHER CARS BEHIND ME BEGAN BLOWING THEIR HORNS. I DO BELIEVE SOME OF THE DASH LIGHT CAME ON BUT AT THE TIME I WAS CONCERNED ABOUT STAYING ON THE ROAD AND WAS NOT LOOKING TOO CLOSELY AT THE DASH. THE SECOND INCIDENCE WAS ON JAN. 16, 2014. ALL THIS WAS REPORTED TO THE FORD DEALER. THEY WERE UNABLE TO DUPLICATE THE INCIDENT AND OFFERED NO HELP. *TR

01/28/2014
Components: STRUCTURE
Incident Date: 01/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5C5******
Summary

NOTICED WHILE WASHING MY CAR THAT THE PAINT ON MY 2012 MUSTANG WAS BLISTERED ON THE HOOD . SEARCHED THE INTERNET TO SEE IF THERE WAS A RECALL OR OTHER PEOPLE THAT EXPERIENCED THE SAME THING AND TO MY DISMAY FOUND THAT THERE IS AN ISSUE WITH PAINT BLISTERING AND ALUMINUM CORROSION ON THE MUSTANGS. I HAVE 45,000 MILES ON MY CAR AND HAVE SURPASSED THE BUMPER TO BUMPER WARRANTY. I TALKED TO A LOCAL DEALER AND ASKED IF THIS IS CONSIDERED UNDER THE CORROSION WARRANTY AND HE SAID THE CAR HAS TO BE EATEN CLEAR THROUGH BEFORE THEY CONSIDER UNDER THAT PART OF THE WARRANTY. UNDERSTAND THAT THERE WAS A TECHNICAL SERVICE BULLETIN THAT FORD SENT TO THEIR DEALERS DETAILING THE ALUMINUM CORROSION & PAINT BLISTERING PROBLEM AND HOW TO SERVICE IT. FORD NEEDS TO STEP UP TO THE PLATE AND TAKE CARE OF THEIR CUSTOMERS. *TR

01/07/2014
Components: SERVICE BRAKES
Incident Date: 04/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN SUDDENLY, A LOUD BANGING NOISE WAS HEARD FROM THE FRONT END OF THE VEHICLE. THE CONTACT STATED THAT THE FRONT BRAKES WERE ERRONEOUSLY BEING APPLIED, CAUSING THE VEHICLE TO DECELERATE. THE CONTACT TURNED THE ENGINE OFF AND ONCE RESTARTED, THE VEHICLE OPERATED NORMALLY. THE FAILURE WAS RECURRING. THE VEHICLE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50.

12/31/2013
Components: STEERING,FUEL SYSTEM, GASOLINE,SERVICE BRAKES
Incident Date: 12/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8C5******
Summary

WE WERE DRIVING ON THE FREEWAY AND THE CAR STARTED ACTING LIKE IT WAS RUNNING OUT OFF GAS. THE STEERING WHEEL JERKED AND THE BRAKES LOCKED UP. WE NOW KNOW THE PROBLEM OCCURS ONLY WHEN SOMEONE SITS IN THE BACK SEAT BEHIND THE DRIVER. WE HAVE DUPLICATED THE PROBLEM NUMEROUS TIMES. SITTING IT THE BACK SEAT CAUSES SOMETHING TO SHORT OUT AND THE CAR DIES. THIS WAS VERY DANGEROUS IN REAL DRIVING CONDITIONS AND WE ARE LUCKY NO ONE WAS HURT. *TR

12/26/2013
Components: POWER TRAIN
Incident Date: 12/24/2013
Crash: No
Fire: No
Summary

THE MANUAL TRANSMISSION WILL GRIND WHEN SHIFTING BETWEEN FIRST IN SECOND GEAR UNTIL THE CAR IS FULLY WARMED UP. SOMETIMES IT LOCKS YOU OUT OF SECOND GEAR WHEN YOU WANT TO SHIFT INTO IT. A FORD DEALERSHIP HAS SAID THIS IS NORMAL OPERATION BUT THIS IS A SAFETY HAZARD NOT BEING ABLE TO SHIFT INTO GEAR. FIRST AND SECOND GEAR DO NOT WORK THE SAME WHEN COLD AND WARM. FIRST AND SECOND GEAR BECOME ALMOST IMPOSSIBLE TO SHIFT BETWEEN WHEN IT IS BELOW 30 DEGREES OUTSIDE. *TR

12/20/2013
Components: POWER TRAIN
Incident Date: 11/21/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8C5******
Summary

AFTER DRIVING FOR A TOTAL OF 6 HOURS WITH 1 STOP AT A REST AREA AFTER THE FIRST 3 HOURS OF DRIVING, I MADE ANOTHER STOP TO REFUEL. AS I WAS EXITING THE FREEWAY AND MADE THE FIRST TURN AT 5-10 MPH, MY VEHICLE MADE A LOUD METALLIC CRANKING NOISE FOLLOWED WITH STRONG VIBRATIONS THROUGHOUT MY CAR. AFTER REFUELING, I RETURNED TO THE FREEWAY. IT SEEMED THAT THE NOISE AND VIBRATION ONLY APPEARS WHEN MAKING LEFT/RIGHT TURN AT LOW SPEED (5-10 MPH) AFTER A CONTINUOUS NON-STOP DRIVING OF AT LEAST 2-3 HOURS. I TOOK MY CAR TO THE NEAREST FORD DEALER (JIM WILSON MOTORS) AND THEIR TECHNICIANS ISOLATED THE NOISE AND VIBRATION TO THE REAR AXLE DIFFERENTIAL. *TR

12/20/2013
Components: POWER TRAIN
Incident Date: 04/11/2012
Crash: No
Fire: No
Summary

TRANSMISSION POPS OUT OF GEAR AT 1ST AND 4TH GEAR. TRANSMISSION GEARS GRIND AT RANDOM TIMES WHEN SHIFTING INTO GEARS. REQUIRES CLUTCH TO BE PRESSED AT LEAST 1 SECOND TO BE PRESSED AND ADDITIONAL EFFORT IN ORDER TO SHIFT INTO GEAR AFTER GRINDING TO MAKE SURE THAT THE GEARS ARE INTO PLACE. MAKES DRIVING UNCOMFORTABLE AND RAISES SAFETY CONCERNS WHILE DRIVING ON THE ROAD. I WAS ABLE TO VERIFY THE ISSUES WITH THE DEALERSHIP AND TOOK 40 DAYS TO COMPLETE REPAIRS. THE PROBLEM STILL EXISTS AT RANDOM TIMES WHEN DRIVING. CURRENTLY DEALING WITH LEMON LAW CASE AGAINST FORD FOR A REPLACEMENT. FORD REFUSES TO REPLACE MY VEHICLE. THIS IS THE ONE OF 2 DEFECTS WITH MY CAR. THE SECOND ISSUE IS WITH THE REAR AXLE DIFFERENTIAL (ODI: 10556822). THE SECOND ALSO HAS ALSO BEEN VERIFIED BY FORD DEALER AND REPAIR ATTEMPTS WERE MADE. PROBLEM STILL EXISTS. RAISES MAJOR SAFETY CONCERNS WHILE DRIVING ON HIGH RATE OF SPEED ON THE ROAD SINCE MY CAR IS A RWD AND THE DEFECT IS IN THE REAR AXLE DIFFERENTIAL. *TR

12/08/2013
Components: POWER TRAIN
Incident Date: 05/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8C5******
Summary

CAR WILL NOT SHIFT INTO GEARS. THE VEHICLE WILL NOT ALLOW ME TO ENTER THE GEAR I DESIRE, CAUSING THE CAR TO SUDDENLY LOOSE MOMENTUM LEAVING ME IN A VERY DANGEROUS SITUATION IN TRAFFIC. THIS HAS HAPPENED TO ME NUMEROUS TIMES CROSSING INTERSECTIONS AND ENTERING THE HIGHWAY ALMOST CAUSING AN ACCIDENT. THE CAR HAS A MANUAL TRANSMISSION. I HAVE HAD ONGOING ISSUES WITH THIS VEHICLE SINCE I PURCHASED IT, AND I CANNOT DRIVE THE CAR WITH THE CONFIDENCE THAT IT IS SAFE. *TR

12/04/2013
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 10/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7C5******
Summary

I WAS DRIVING MY 2012 FORD MUSTANG V6 PREMIUM ON THE MORNING OF 10\21\2013 WHEN FOR THE 4TH TIME THE ADVANCE TRACTION CONTROL MALFUNCTIONED. WHEN IT MALFUNCTIONED THE TRACTION CONTROL LIGHT STARTED TO FLASH AND I WAS UNABLE TO STEER MY CAR, BLOWER ON MY AIR CONDITIONER CAME ON BY ITS SELF FULL BLAST. WHILE I WAS TRYING TO GET CONTROL OF THE VEHICLE A EIGHTEEN WHEELER HAD TO GO OFF THE INTERSTATE INTO THE GRASS TO KEEP FROM RUNNING MY CAR OVER! THIS IS NOT THE FIRST TIME THIS HAS HAPPENED IT HAS BEEN IN THE SHOP 3 OTHER TIMES STARTING AT ABOUT 13000 MILES. THE PROBLEM IS ONLY GETTING WORSE!! I CARRIED IT TO THE SHOP WHEN IT FIRST STARTED HAVING THIS PROBLEM THEY TOLD ME THEN THAT THE CONTROL MODULE WAS UNDER NATIONAL BACK ORDER AT IT WAS GOING TO BE 6 TO 8 WEEKS BEFORE THEY WOULD HAVE TO PART IN FOR MY CAR. THE DEALER WAS TOLD BY TECH SUPPORT TO REPLACE MY 2012 PART WITH A 2013 PART??? THEY DID THAT EVEN THOUGH THE PART NUMBER WAS DIFFERENT. THE NEXT TIME I CARRIED THE CAR IN THE SHOP FOR THE TRACTION CONTROL THEY KEEP MY CAR AND DID NOTHING.THE THIRD TIME I CARRIED IT TO THE SHOP FOR THE SAME THING THE TECH CONNECTED TO THE CAR TO THE COMPUTER THE ALTERNATOR SENT CRAZY WAVES TO THE ELECTRICAL SYSTEM AND IT MESSED UP THE BATTERY THEY HAD TO CHANGE THE ALTERNATOR AND THE BATTERY. AND EVEN WITH EVERYTHING THEY HAVE DONE THE CAR IS STILL UNSAFE TO DRIVE AND THEY TELL ME TO TAKE THE CAR AND WHEN IT HAPPENS AGAIN THEY WILL CHECK IT AGAIN. NOW I AM STUCK WITH A CAR THAT IS GOING TO GET SOMEONE HURT OR WORSE SOMEONE KILLED!!! PLEASE HELP!!! *TR

11/16/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2C5******
Summary

UPON TAKING OFF FROM A STOP LIGHT CAR STALLED AND LOST ALL ENGINE POWER. CAR STARTED AGAIN BUT STALLED JUST AS GUIDING TO BREAKDOWN LANE ON OVERPASS. HAD TO HAVE CAR TOWED TO FORD SERVICE WHERE THEY DETERMINED IT WAS A BAD THROTTLE BODY. THROTTLE BODY WAS REPLACED. FORD SERVICE SPOKE OF KNOWN ISSUES WITH THE THROTTLE BODY IN FOCUS MODELS BUT WAS NOT AWARE OF ANY THROTTLE BODY ISSUES WITH MUSTANG. *TR

09/26/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 09/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT ALSO STATED THAT WHILE PARKED, THE VEHICLE ROLLED AWAY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 11,293.

09/26/2013
Components: POWER TRAIN
Incident Date: 08/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6C5******
Summary

MY DAUGHTER'S 2012 MUSTANG WOULD LOSE POWER AT AROUND 40 MPH WHEN ACCELERATING. THE ENGINE LIGHT WOULD LIGHT UP AND THE CAR WOULD IDLE VERY ROUGH WHEN CAR WAS STOPPED. PROBLEM WAS DIAGNOSED AS A THROTTLE BEING STUCK OPEN AND THE THROTTLE HOUSING WAS REPLACED WHICH SOLVED THE PROBLEM. *JS

09/20/2013
Components: STRUCTURE
Incident Date: 08/08/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2B5******
Summary

MY CAR HAS HAD GALVANIC ACTION ON THE HOOD TWICE IN LESS THEN A YEAR. NO ACCIDENT, BUT THE PAINT BUBBLES AND SPLITS ON THE FRONT EDGE OF THE HOOD IN SEVERAL PLACES. AN ELECTRIC CURRENT APPARENTLY OCCURS BETWEEN THE ALUMINUM HOOD AND THE STEEL BOLTS THAT CONNECT IT TO THE HOOD HINGE MECHANISM. FORD HAS REPAINTED THE HOOD TWICE UNDER WARRANTY, BUT NOW SAY THE PROBLEM WONT BE COVERED AGAIN. THEY HAVE NOT SOLVED THE PROBLEM. AS YOU MAY KNOW, HIS PROBLEM IS CURRENTLY BEING DEPOSED FOR A CLASS ACTION LAWSUIT FOR CARS UP TO 2006. PLEASE CONSIDER FORCING FORD TO RECALL ALL VEHICLES (MINE IS A 2011) AFFECTED BY THIS PROBLEM. *TR

09/19/2013
Components: SUSPENSION
Incident Date: 09/04/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE EMITTED A THUMPING NOISE. THE VEHICLE WAS TAKEN TO A TIRE SPECIALIST, WHO INSPECTED THE VEHICLE AND THE DISCOVERED THAT THE REAR SWAY BAR BUSHING HAD BECOME PREMATURELY WORN DUE TO DEFECTIVE MATERIAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 65,000.

09/12/2013
Components: POWER TRAIN
Incident Date: 09/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE RPMS INCREASED AND THE VEHICLE FAILED TO ACCELERATE INTO FIFTH GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THERE WAS NO FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 33,300.

09/10/2013
Components: SUSPENSION
Incident Date: 08/01/2013
Crash: No
Fire: No
Summary

OUR 2012 FORD MUSTANG IS UNDER FULL WARRANTY. WHEN DRIVING ABOUT 5 MPH IN PARKING LOTS GOING OVER SPEED BUMPS WE NOTICED THERE IS A CREAKING/SQUEAKING NOISE COMING FROM THE FRONT SUSPENSION. WE TOOK OUR CAR TO THE DEALER WE BOUGHT IT FROM WHICH WAS NORTH PARK LINCOLN AND THEY CANNOT DIAGNOSE OR FIND THE ISSUE. THE FIRST TIME WE TOOK IT THE MECHANICS SAID THEY COULD NOT DIAGNOSE THE ISSUE AND THEY LUBED THE FRONT SUSPENSION. WELL THE NOISE WAS STILL THERE AND WE TOOK THE CAR BACK TO THE DEALER AND THEY HAVE YET TO FIND AN ISSUE WITH THE SUSPENSION. WHEN WE BOUGHT THE MUSTANG THE EXACT SAME NOISE OCCURRED IN THE REAR AND THE DEALER REPLACED THE BUSHINGS AND LINKS AND THE NOISE WENT AWAY. WE ARE TRYING TO TELL THE DEALER IT'S THE BUSHING, LINKS, AND SWAY BAR BUT THEY REFUSE TO DO ANYTHING. WE ARE GOING BACK TO THE DEALER TO SEE IF WE CAN GET THEM TO REPLACE THE COMPONENTS OF THE BUSHING AND LINKS. *TR

08/20/2013
Components: POWER TRAIN
Incident Date: 01/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6C5******
Summary

TL- THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE REVVED UP AND WOULD NOT ACCELERATE INTO FIFTH GEAR. THE FAILURE OCCURRED INTERMITTENTLY AT DIFFERENT SPEEDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. *TR

08/19/2013
Components: SUSPENSION
Incident Date: 09/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING ABOUT 20 MPH, THE CONTACT HEARD A HOLLOW KNOCKING AND FELT AS IF SOMETHING WAS LOOSE IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS INSPECTED AND DIAGNOSED AS NEEDING A SWAY BAR AND BUSHING REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

07/27/2013
Components: STEERING
Incident Date: 07/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM1C5******
Summary

I WAS PULLING INTO A PARKING SPACE WHEN THE STEERING WENT COMPLETELY OUT. WHEN I WOULD TURN THE STEERING WHEEL, IT WOULD KEEP TURNING. A WEEK PREVIOUS, I HAD FOUND A BOLT ON MY FLOORBOARD AND I PUT IT IN MY CONSOLE. MY HUSBAND SAW IT, ASKED WHERE I HAD GOTTEN IT CAUSE IT HAD A RED TIGHT LOCK TOWARD THE TOP AND HE SAID WHERE EVER IT HAD FALLEN OUT FROM SHOULDN'T HAVE COME OUT. IF I HAD BEEN DRIVING IT COULD HAVE BEEN VERY BAD, I AM JUST THANKFUL I WAS IN A PARKING LOT AND NOT ON A HWY. *TR

07/15/2013
Components: ENGINE
Incident Date: 11/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU0C5******
Summary

TL* THE CONTACT OWNS 2012 FORD MUSTANG. THE CONTACT STATED THE ENGINE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC TEST WAS PERFORMED; WHICH LOCATED THE FAILURE IN THE ENGINE BLOCK DUE TO PREMATURE OIL CONSUMPTION. THE ENGINE BLOCK WAS REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE ENGINE BLOCK CONTINUED TO CONSUME OIL PREMATURELY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000. THE CURRENT MILEAGE WAS 11,000.

06/14/2013
Components: STRUCTURE
Incident Date: 06/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXC5******
Summary

WHILE DRIVING MY FORD MUSTANG AFTER A RAIN STORM I HEARD A VERY LOUD WATER SWISHING NOISE AND PULLED OFF THE ROAD IMMEDIATELY. I QUICKLY ASCERTAINED THAT THE NOISE WAS COMING FROM THE DRIVER'S DOOR. I WAS EXTREMELY SHOCKED AND CONCERNED AND HURRIED TO THE DEALERSHIP. THE DOOR WAS TAKEN APART IN THE SERVICE AREA AND A LARGE QUANTITY OF WATER POURED OUT. I WAS TOLD THAT THIS PROBLEM WAS NOT COVERED UNDER THE WARRANTY AND THERE WAS NOTHING THEY COULD DO! WHEN THE DOOR WAS APART I COULD CLEARLY SEE THAT THERE WERE NUMEROUS WIRES AND CONNECTORS THAT COULD CLEARLY BE IN JEOPARDY FROM SPLASHING WATER AND THE DOOR INTERIOR WAS VERY WET. I NERVOUSLY DROVE THE CAR HOME AND COVERED IT AND HAVEN'T DRIVEN IT SINCE BECAUSE WE HAVE EXPERIENCED A LOT OF RAIN. I AM A DISABLED VETERAN WITH MEDICAL ISSUES NEED TO DRIVE MY CAR BUT I AM AFRAID TO. *TR

06/02/2013
Components: SUSPENSION,SERVICE BRAKES
Incident Date: 04/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7C5******
Summary

122512 WHEN GOING OVER SPEED HUMPS VEHICLE MAKES SQUEAKING NOISE. DEALER CHANGED OIL, ROTATED TIRES, AND COMPLETED A MULTI POINT INSPECTION. SUGGESTED ROTATING TIRES AND CHANGING AIR PRESSURE SHOULD HELP THE PROBLEM. THE SQUEAKING CONTINUED BUT DID NOT OCCUR ALL THE TIME. WHEN CALLING THE DEALERSHIP AFTER IT PERSISTED THEY SUGGESTED IT MAY BE THE COLD WEATHER. 042613 CALLED THE DEALERSHIP BECAUSE AFTER HAVING TIRE PRESSURE AND TIRES CHECKED THE NOISE CONTINUED & WAS OCCURRING OVER EVERY SPEED HUMP, WHEN I ATTEMPTED TO BREAK PEDAL WOULD NOT GO DOWN ON 3 OCCASIONS, & WHEN MAKING SHARP LEFT TURNS THE CAR MADE A KNOCKING SOUND. I WAS ALSO DUE FOR AN OIL CHANGE 20,000 MILE SERVICE. THE DEALERSHIP SERVICED MY VEHICLE 042713 AND REPLACED THE LEFT/RIGHT INNER TIE RODS BUT WHEN THEY RETURNED MY VEHICLE THE WHEEL WAS NOT ALIGNED. THE SERVICE DEPARTMENT SAID IT WAS BECAUSE THEIR MACHINE WAS BROKEN AND WHEN I COMPLAINED THEY ASKED ME TO BRING IT BACK THE FOLLOWING TUESDAY (050213) TO COMPLETE MY SERVICE. THEY ALSO MADE NOTE THERE WERE UNABLE TO DUPLICATE MY BRAKE PEDAL PROBLEMS. IN MY SERVICE REPORT THEY DID NOT NOTE THE OIL CHANGE, TIRE ROTATION, OR SERVICE. WHEN I MENTIONED THIS THE ADVISOR SAID IT WAS COMPLETED. 052913 I RETURNED MY CAR TO THE DEALER SERVICE DEPARTMENT. I HAD MY BRAKE PEDAL STICK 2 MORE TIMES SINCE MY LAST VISIT, THE NOISE GOING OVER SPEED HUMPS RETURNED, THE KNOCKED NOISE DURING HARD LEFT TURNS NOW ALSO OCCURRED DURING A RIGHT TURN, & LEFT SIDE TURN NOISE RETURNED. ALSO OIL SETTING READS ONLY 86%. AS OF TODAY (060213), I STILL DO NOT HAVE MY VEHICLE OR A CLEAR ANSWER AS TO WHAT IS WRONG OR WILL BE REPAIRED. AFTER CALLING THE SERVICE DEPARTMENT ON FRIDAY (053113) & SATURDAY (060113), THE SERVICE ADVISOR ONLY SAID THEY ARE ORDERING PARTS, THE SALES DEPARTMENT WOULD GIVE ME A CALL, & THEY MAY REPLACE THE SWING ARM. *TR

05/28/2013
Components: POWER TRAIN
Incident Date: 10/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 50 MPH AND ATTEMPTING TO SHIFT GEARS, THE VEHICLE GRINDED WHILE SHIFTING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED, BUT THE PROBLEM PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. *TR

05/24/2013
Components: POWER TRAIN
Incident Date: 05/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF2C5******
Summary

TRANSMISSION WHINE/GRATING WITH CLUTCH ENGAGED TRAVELING AT SPEED. FREQUENT GRINDING HEARD/FELT GOING INTO 3RD AND 4TH GEARS MOSTLY WHEN COLD. DIFFICULTY SHIFTING INTO SOME GEARS. CLUTCH WILL NOT REENGAGE OVER APPROX 4,000 RPM. *TR

05/01/2013
Components: POWER TRAIN
Incident Date: 05/01/2013
Crash: No
Fire: No
Summary

GEAR GRIND IN 5TH, THIS TRANSMISSION IS INCONSISTENT. INCONSISTENT ENGAGEMENT INTO 5TH. *TR

05/01/2013
Components: POWER TRAIN,AIR BAGS
Incident Date: 03/19/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8CF1C5******
Summary

VEHICLE TURNED RIGHT FROM A STOP, ONTO A TEXAS STATE HIGHWAY. SHIFTING MANUALLY FROM FIRST GEAR TO SECOND GEAR, THE VEHICLE WENT OUT OF CONTROL (APPARENTLY DUE TO LOSS OF TRACTION BECAUSE THERE WAS A COATING OF FINE SAND ON THE TIRES). THE VEHICLE CROSSED 3 LANES OF TRAFFIC, AND IN DOING SO, WENT INTO A ROLL-OVER, REPORTS STATING THE VEHICLE ROLLED 4 TIMES, AND STRIKING A UTILITY POLL THAT STOPPED THE ROLL. THE UTILITY POLL WAS STRUCK ON THE PASSENGER SIDE, BY THE WINDSHIELD PILLAR, CAUSING TERRIFIC DAMAGE AND CAVE IN. THE UTILITY POLL WAS BROKEN, ALMOST SNAPPED IN HALF (THE UTILITY POLE WAS REPLACED). WHILE THERE WAS NO PASSENGER OTHER THAN THE DRIVER, THE ONLY AIRBAG IN THE CAR THAT DEPLOYED WAS THE DRIVER SIDE CURTAIN. THE SEVERITY OF THE CRASH WOULD INDICATE THAT ALL OF THE AIRBAGS SHOULD HAVE DEPLOYED, TO SHIELD THE DRIVER AND POTENTIAL PASSENGERS. DRIVER ALSO WENT INTO THE WINDSHIELD, THE STEERING WHEEL BAG NOT DEPLOYING. POTENTIAL BACK SEAT RIDERS SHOULD BE PROTECTED IN SUCH A DEVASTATING CRASH AS WELL. PHOTO EVIDENCE WOULD INDICATE ALL BAGS SHOULD HAVE DEPLOYED. THE DRIVER HAD NOT DISENGAGED PASSENGER BAGS (DRIVER/OWNER DOESN'T EVEN KNOW HOW TO DISENGAGE PASSENGER BAGS). ON ONE OCCASION A FEW WEEKS BEFORE THE CRASH, AN INFO LIGHT MESSAGE CAME ON FOR A FEW SECONDS WHILE OPERATING THE CAR, STATING THE PASSENGER SIDE AIRBAGS WERE OFF. I COULDN'T FIGURE OUT WHY. I HAD NOT TURNED THEM OFF. I STOPPED THE CAR AND TURNED OFF THE ENGINE. AFTER RESTARTING THE CAR THE MESSAGE HAD DISAPPEARED. MAJOR DAMAGE TO THE DEGREE MY CAR WAS DESTROYED SHOULD DEPLOY ALL AIRBAGS. *TR

04/09/2013
Components: POWER TRAIN
Incident Date: 04/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1C5******
Summary

VEHICLE HAS CONTINUAL ISSUES GOING INTO 1ST AND 2ND GEAR. MANUAL TRANSMISSION. AFTER 11 MONTHS OF THIS ISSUE THE CLUTCH BURNED OUT, I WAS IN THE MIDDLE OF THE INTERSECTION. I AM NOT STUCK WITH A REPAIR BILL BECAUSE FORD OR THE DEALERSHIP WILL DO ANYTHING. *TR

04/08/2013
Components: SUSPENSION
Incident Date: 04/08/2013
Crash: No
Fire: No
Summary

UPON GOING OVER SMALL SIZE SPEED BUMP, I NOTICED A CLUNKING/GRINDING SOUND COMING FROM THE FRONT END. I JUST HAD THE BUMPER/QUARTER PANEL WORK DONE 2 DAYS AGO "FIRST TIME HITTING BUMPS". WAS TOLD TODAY THAT THERE HAS BEEN A LOT OF COMPLAINTS WITH THIS TYPE OF ISSUE. WILL BE SEEING A DEALERSHIP SOON. *TR

04/06/2013
Components: SUSPENSION
Incident Date: 09/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6C5******
Summary

WHEN TRAVELING OVER LARGE BUMPS IN THE ROAD SURFACE, THE VEHICLE WOULD EMIT AN AUDIBLE SQUEAKING/GROANING NOISE FROM THE FRONT END. IT TOOK MULTIPLE VISITS TO THE DEALER IN ORDER FOR THEM TO EVEN ACKNOWLEDGE THAT THE PROBLEM WAS EVEN THERE. I WAS FINALLY INFORMED THAT THERE WAS A TSB FOR THIS ISSUE AND THEY REPLACED BOTH LOWER CONTROL ARMS. ON W/E MARCH 23, 2013 THIS PROBLEM BEGAN TO REEMERGE BUT THE DEALER HAS ONCE AGAIN DENIED THE EXISTENCE OF SUCH NOISE. I HAVE BEEN TOLD THAT I MUST WAIT FOR THE PROBLEM TO WORSEN BEFORE THEY DO ANYTHING FURTHER. *TR

04/06/2013
Components: SUSPENSION
Incident Date: 12/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6C5******
Summary

THE VEHICLE BEGAN TO EMIT AN AUDIBLE SQUEAKING/CLUNKING NOISE FROM THE REAR END WHEN TRAVERSING BUMPS OR POT RIDDEN ROADS. I TOOK THE VEHICLE TO THE DEALER ON 1/4/13 AND THEY DENIED THE EXISTENCE OF THE NOISE AND I WAS TOLD THAT THERE WAS NOTHING WRONG. PICKED UP THE VEHICLE AND IDENTIFIED THAT THE NOISE WAS IN FACT THERE, SO I RETURNED THE VEHICLE TO THE DEALER WHERE THEY DID FURTHER DIAGNOSTICS AND DETERMINED THE THE PROBLEM LIED WITH THE REAR LOWER CONTROL ARMS AND THE CONNECTING ROD. THEY REPLACED ALL THREE AND WHEN I GOT THE VEHICLE BACK, I NOTICED THAT BOTH NOISE PERSISTED SO I BROUGHT THE VEHICLE TO MY MECHANIC. HE DETERMINED THAT THE PROBLEM ORIGINATED FROM WORN OUT SWAY BAR BUSHINGS AND HE ALSO FOUND MY REAR AXLE TO BE LEAKING DIFFERENTIAL FLUID. WENT BACK TO THE DEALER AND THEY DISAGREED WITH MY MECHANIC AND FOUND THE PROBLEM TO BE WITH MY SHOCKS AND THE DIFFERENTIAL FLUID LEAK WAS "NORMAL". MY MECHANIC ONCE AGAIN REEXAMINED EVERYTHING AND PERSISTED THAT THE PROBLEM WAS WITH MY SWAY BAR. THE DEALER FINALLY AGREED TO REPLACE THE SWAY BAR AND BUSHINGS AND THEY ALSO REPLACED BOTH REAR SHOCKS. AFTER THIS, THE PROBLEM WENT AWAY AND HAS NOT RETURNED. NO FURTHER INFORMATION ON THE REAR DIFFERENTIAL FLUID LEAK. *TR

04/03/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4C5******
Summary

ON FEBRUARY 16, 2013 ON A CLEAR SUNNY DAY, WITHOUT WARNING (NO CHECK ENGINE LIGHT OR OTHER VISIBLE/AUDIBLE SIGNAL), MY MUSTANG BEGAN TO SPUTTER AND DIE WHILE DRIVING AT 65 MPH ON A LOCAL FREEWAY IN THE FAST LANE. EFFORTS TO DOWNSHIFT AND REV THE ENGINE TO KEEP IT ALIVE FAILED. I WAS FORCED TO PULL THE VEHICLE HARD OVER TO THE BREAKDOWN AREA IN THE CENTER OF THE HIGHWAY JUST AS THE ENGINE COMPLETELY DIED. EFFORTS TO RESTART IT FAILED - THE ENGINE CRANKED, BUT WOULD NOT TURN OVER. MY FAMILY (INCLUDING A 4 YEAR OLD) WERE WAS STUCK FOR 45 FRIGHTENING MINUTES WAITING FOR A TOW AS VEHICLES WHIZZED BY. *TR

03/28/2013
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 06/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE TRACTION CONTROL ENGAGED INDEPENDENTLY. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WOULD BOUNCE ERRATICALLY. THE CONTACT ALSO STATED THAT WHEN THE FAILURE OCCURRED, THE VEHICLE WOULD STOP ACCELERATING AND INDEPENDENTLY BRAKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 3,000.

03/26/2013
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES,ENGINE
Incident Date: 02/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3C5******
Summary

IT WAS A CLEAR AND WARM DAY IN SOUTHERN CALIFORNIA. ROADS HAD NO DIRT, WATER, DEBRIS, ETC..I WAS DRIVING ABOUT 35-40 AND HAD JUST GONE IN TO 4TH GEAR. MY 2012 V6 MUSTANG SUDDENLY SWERVED TO THE LEFT REALLY HARD FORCING ME IN TO THE LEFT LANE AND ALMOST IN TO ANOTHER VEHICLE. THEN TO THE RIGHT WHICH ALMOST MADE ME LOSE CONTROL. FELT LIKE EACH TIRE WAS LOCKING UP INDEPENDENTLY. THE TRACTION CONTROL LIGHT WAS FLASHING. FELT LIKE I GOT A FLAT AND THAT MY CAR WAS BRAKING ALL BY ITSELF. I TRIED TO THROTTLE UP A SECOND LATER TO GET OUT OF TRAFFIC AND IT HAD NO RESPONSE. I COULD NOT ACCELERATE WHEN PULLING OVER I HIT THE BRAKES AND THEY SOUNDED LIKE METAL ON METAL, FELT ROUGH AND LIKE THE ABS WAS ENGAGING. ONCE STOPPED I CHECKED THE TIRES AND ALL WERE FINE. I TURNED OFF THE ENGINE AND WAITED A SECOND. TURNED IT BACK ON AND ALL SEEMS FINE. THIS MADE ME ALMOST CRASH IN TO ANOTHER CAR!!!! THERE ARE A LOT OF PEOPLE ON FORUMS LIKE THIS ONE HTTP://WWW.ALLFORDMUSTANGS.COM/FORUMS/2011-MUSTANG-TALK/352383-ADVANCTRAC-ALMOST-CAUSED-MAJOR-WRECK-9.HTML COMPLAINING ABOUT THE SAME ISSUE. *TR

03/20/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/05/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8CF8C5******
Summary

I HAD TWO INCIDENTS OF UNINTENDED ACCELERATION IN MY 2012 FORD MUSTANG GT AUTOMATIC TRANSMISSION PREMIUM PKG. THESE TWO INCIDENTS OCCURRED ON THE SAME DAY MARCH 5, 2013. THE FIRST WAS AFTER I PICKED UP MY CAR FROM ITS GARAGE OF SEVERAL WEEKS AT LUNCH AND DROVE BACK TO WORK. I HAD GONE ABOUT TWO BLOCKS FROM MY GARAGE AND WAS BRAKING TO SLOW DOWN TO MAKE A RIGHT HAND TURN WHEN THE CAR DOWN SHIFTED AND ACCELERATED BY ITSELF WHILE I WAS PRESSING THE BRAKE PEDAL. I WAS GOING ABOUT 5 MPH WHEN THIS ALL STARTED. IT LASTED FOR ABOUT 3 SECONDS AND THEN THE CAR RELEASED AND STOPPED THE ACCELERATION AND I WAS ABLE TO SLOW DOWN AND MAKE MY RIGHT HAND TURN. I CONTINUED ON BACK TO WORK AND COMPLAINED TO MY CO-WORKER ABOUT WHAT HAD HAPPENED AND HOW I WAS BEGINNING TO BECOME AFRAID OF THE MUSTANG. HE IS MY WITNESS ABOUT THIS HAPPENING BEFORE THE SECOND INCIDENCE OCCURRED. LATER ON I LEFT WORK TO GO HOME AND ON THE WAY HOME IT HAPPENED AGAIN A SECOND TIME ONLY THIS TIME MUCH STRONGER. I WAS IN BUMPER TO BUMPER TRAFFIC GOING UNDER INTERSTATE HWY 820 BRIDGE IN FORT WORTH TO GO UNDER THE BRIDGE AFTER GOING THROUGH A TRAFFIC LIGHT ON EACH SIDE TO MAKE A LEFT HAND TURN TO GET ON THE WEST BOUND IH820. WELL BECAUSE OF THE TRAFFIC YOU HAVE TO STOP AT ONE LIGHT ON THE SOUTH SIDE OF THE BRIDGE AND THEN AGAIN STOP TO GET THROUGH THE SECOND LIGHT ON THE NORTH SIDE OF THE BRIDGE TO TURN LEFT. ANYWAY THERE WAS A LARGE SEMI-TRUCK HAULING ROCKS IN FRONT OF ME AND I STAYED BACK ABOUT 60 FEET SO AS NOT TO GET THE ROCKS ON NEW CAR. HE WENT DOWN TO THE OTHER LIGHT WHICH WAS RED AND STOPPED I WAS GOING ABOUT 5 MPH AGAIN AND STARTED TO BRAKE WAY BACK FROM HIM BECAUSE OF THE ROCKS AND THE RED LIGHT. THE CAR AGAIN ACCELERATED ON ITS OWN WHILE I WAS PRESSING THE BRAKE PEDAL. I FOUGHT IT THE WHOLE WAY BUT IT WOULD NOT LET RELEASE TILL 15 FEET FROM TRUCK. I THEN CRASHED. I COULD HAVE BEEN KILLED! *TR

03/07/2013
Components: POWER TRAIN
Incident Date: 01/24/2013
Crash: No
Fire: No
Summary

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

02/19/2013
Components: POWER TRAIN
Incident Date: 10/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0C5******
Summary

(2ND OWNER) EVER SINCE I PURCHASED THIS VEHICLE I HAVE HAD NOTHING BUT PROBLEMS WITH THE SHIFTER/ SHIFTER LINKAGE. THE VEHICLE MISSES SHIFTS AND WON'T ENGAGE MAINLY DURING 2ND-3RD SHIFTS. FOR A PERFORMANCE AUTOMOBILE THIS IS THE WORST CLUTCH AND SHIFTER COMBINATION I HAVE EVER SEEN. SHIFTER CONSTANTLY WILL NOT ENGAGE AND ON A NUMBER OF OCCASIONS HAS POPPED OUT OF GEAR DUE TO NOT BEING FULLY ENGAGED. LINKAGE SOUNDS CLUNKY AND IS NOT SMOOTH IN ANY WAY. *TR

02/03/2013
Components: POWER TRAIN
Incident Date: 12/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVDP8AM9C5******
Summary

V6 AUTOMATIC SHIFTING PROBLEMS. VEHICLES TRANSMISSION HAS HESITATION UPON ACCELERATION. OFTEN WHILE MERGING ONTO HIGHWAY, OR CHANGING LANES TRANSMISSION DOES NOT ENGAGE. UPON ACCELERATION RPM'S WILL RISE BUT VEHICLE DOES NOT INCREASE SPEED. FORD SERVICE DEPARTMENT SAYS VEHICLE IS OPERATING AS IT SHOULD. *TR

01/20/2013
Components: POWER TRAIN
Incident Date: 01/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2C5******
Summary

TRANSMISSIONS 3RD GEAR SYNCHRONIZATION PLATE FAILED. THE CAR IS LOCKED OUT OF THAT GEAR. *TR

01/16/2013
Components: POWER TRAIN
Incident Date: 06/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXC5******
Summary

I DRIVE A 2012 V6 MUSTANG 2DR COUPE BASE .I WAS MERGING INTO TRAFFIC ONTO I40/I85 WHEN TRIED GO TO SECOND GEAR WHEN IT WOULD NOT GO. I TRIED FORCING IT BUT WAS AFRAID I WOULD SNAP THE SHIFTER SHAFT SO I WAS FORCED TO SLOW AND THEN IT FINALLY WENT INTO 2ND GEAR. THIS WAS THE OTHER DAY 1/12/13. SO THIS IS NOT FIRST TIME IT HAS HAPPENED IT HAS HAPPENED SEVERAL TIMES SAME THING WHEN YOU GET ON THE PEDAL THIS HAPPENS AND ON OCCASION IT WILL GO INTO 2ND BUT WILL GRIND.THIS HAS HAPPENED MAYBE 10-20 TIMES BOTH GRINDING AND JUST NOT GOING INTO 2ND GEAR. SO I KNOW THIS IS AN ONGOING PROBLEM WITH FORD AND THE MUSTANGS OF 2011 AND 2012 FROM OTHER MUSTANG OWNERS I HAVE TALKED TO EITHER ON FORUMS OR IN PERSON. WHEN I ATTENDED MUSTANG WEEK IN MYRTLE BEACH SC IN 2012 SEVERAL PEOPLE HAD THIS ISSUE AS WELL. SO WHAT CAN I DO? THE DEALERS THAT I HAVE BROUGHT THIS UP TO IN MY AREA HAVE TOLD ME IT WAS THE WAY I PUSH IN CLUTCH ( CLASSIC RESPONSE) I FIND HARD TO BELIEVE SINCE I AM 34YR AND HAVE HAD 9 VEHICLES IN MY LIFE ALL MANUALS AND I SHIFT ALL THE SAME THROUGH EVERY GEAR. MY HANDS ARE TIED CAUSE NOW MY WARRANTY IS OUT. I HAVE MY 4YR SON WHO RIDES WITH ME ALOT AND I AM A DAILY DRIVER OF THIS VEHICLE AND I AM CONCERNED OF MY SONS AND MY SAFETY. PLEASE HELP. *TR

01/15/2013
Components: VISIBILITY/WIPER
Incident Date: 01/13/2013
Crash: No
Fire: No
Summary

THE REAR DEFROST CABLE DETACHED FROM MY WINDSHIELD CAUSING ME NOT TO BE ABLE TO DEFROST THE REAR WINDOW. THIS IS A HUGE ISSUE AS I LIVE IN A COLD WEATHER AREA AND I CANNOT KEEP THE BACK WINDOW CLEAR. I HAVE SEEN A FEW COMPLAINTS LIKE THIS ON FORD FORUMS. *TR

12/20/2012
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 12/19/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF9C5******
Summary

THE PROBLEM WITH THE VEHICLE STARTED WHEN I TRIED TO START IT. WHEN I TURNED THE KEY THE VEHICLE TOOK A FEW SECONDS LONGER THAN USUAL TO START UP. AS I BEGAN DRIVING DOWN THE HIGHWAY MY VEHICLE WOULDN'T SHIFT GEARS OUT OF 40MPH AND CAUSED THE ENGINE TO HAVE HIGH RPM. WHEN I TURNED OFF THE ENGINE AT A GAS STATION AND TRIED TO START IT BACK UP. VEHICLE WOULD NOT START AND I HAD TO GET IT JUMPED. VEHICLE STILL DOESN'T SHIFT GEARS. THIS VEHICLE IS ONLY 1 YEAR AND 1 MONTH OLD SINCE I PURCHASED IT. *TR

12/02/2012
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 02/19/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8CF1C5******
Summary

MY NEPHEW LOST CONTROL OF HIS SIX SPEED 2012 MUSTANG WHILE DRIVING ON MOUNTAIN ROAD AND WAS KILLED. HE WAS DOWNSHIFTING INTO LEFT CORNER OR ROAD THEN ROAD TURNS RIGHT UPHILL (LIKE AN "S" SHAPE). PERHAPS THE POWER TRAIN HAD AN ISSUE.? *TR

11/16/2012
Components: POWER TRAIN
Incident Date: 07/10/2012
Crash: No
Fire: No
Vehicle Identification Number: CAR AT DEAL******
Summary

TODAY IS NOV. 16, I HAVE MY CAR AT THE DEALER NOW BECAUSE IT WON'T SHIFT INTO 3 GEAR AT RED LINE AND THE FIFTH GEAR SYC IS OUT, FORD SAYS THEY CAN FIX PROBLEM, THERE PULLING THE WOOL OVER YOUR EYES, THIS IS THE SECOND TIME I HAD MY CAR AT THE DEALER,THEY PUT ANOTHER CLUTCH PEDAL AND SPRING IN IT TO SOLVE 2 TO 3 SHIFT. TOOK IT OUT SAME PROBLEM, BOUGHT A EXPENSIVE REPLACEMENT SHIFTER TOP BRAND STILL HAS PROBLEM,SO IT HAS TO BE THE TRANNY. DON' LET THEM BS YOU THERE IS A MANGER PROBLEM WHEN ENTERING TRAFFIC OR TRYING TO PULL OUT TO PASS THIS TRANNY WON'T RESPOND AND YOUR IN TROUBLE WITH THE OTHER TRAFFIC.NOW THERE FIXING THE SYC AND THE 2 TO 3 SHIFT AGAIN, SOMEBODY HAS TO INVESTIGATE WHAT IS FORD HIDING. LOOK ON THE WEB SITES THERE ARE HUNDREDS IF NOT THOUSANDS OF COMPLAINTS OF THE SAME 6 SPEED, THANKS FOR LETTING ME BLOW OF SOME STEAM, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/14/2012
Components: POWER TRAIN
Incident Date: 05/09/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF1C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG GT. THE CONTACT STATED THAT THE MANUAL TRANSMISSION FAILED. THE CONTACT STATED THAT WHEN SHE ATTEMPTED TO SHIFT FROM FIRST TO SECOND AND FROM THIRD TO FOURTH, THE GEAR SHIFT WOULD GET STUCK AND SHE WOULD HAVE TO DOWN SHIFT AND TRY AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 12.

10/22/2012
Components: POWER TRAIN
Incident Date: 10/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6C5******
Summary

TRANSMISSION FLUID LEAK FROM BELL HOUSING. TRANSMISSION FLUID RUNNING ON EXHAUST SYSTEM CAN CAUSE FIRE. THIS PART IS MADE IN CHINA AND IS POORLY MADE. *TR

09/11/2012
Components: POWER TRAIN
Incident Date: 09/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU7C5******
Summary

CAR WOULD NOT SHIFT FROM 3RD GEAR TO 4TH GEAR CLUTCH ACTED AS IF IT WAS STUCK IN TRAFFIC CLOSE CALL ON ACCIDENT. *TR

09/03/2012
Components: POWER TRAIN,ENGINE
Incident Date: 09/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU7C5******
Summary

CLUTCH WOULD NOT ALLOW ME TO SHIFT THE CAR BETWEEN 3RD AND 4TH GEAR I TRAFFIC. THIS IS NOT A NEW SITUATION THE CAR HAS DONE THIS ON AND OFF SINCE I BOUGHT IT NEW I NOTICE IT AFTER DRIVING A LONG TIME OR IN FAST MOVING CITY TRAFFIC. *TR

08/22/2012
Components: POWER TRAIN
Incident Date: 08/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU1C5******
Summary

I WAS COMPLETING A LEFT TURN WHEN POWER WAS NO LONG GOING TO THE BACK WHEELS WHILE RELEASING THE CLUTCH. IT HAPPENED AGAIN WHEN I ARRIVED HOME WHILE PULLING IN TO THE DRIVEWAY BUT THIS TIME I SMELLED THE CLUTCH OVERHEATING. I LOST CONFIDENCE THAT THE VEHICLE WILL PROVIDE THE NECESSARY ACCELERATION THAT IS NEED WHILE CROSSING TRAFFIC AT AN INTERSECTION. *TR

08/07/2012
Components: ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 05/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3C5******
Summary

WHILE DRIVING ON A DRY, STRAIGHT STRETCH OF ROAD AT 50MPH, THE TRACTION CONTROL/STABILITY CONTROL SYSTEM KICKED IN AND STARTED SLOWING THE VEHICLE FOR NO APPARENT REASON. THE SYSTEM PULSED THE BRAKES FOR ABOUT 1/4 MILE, THEN THE SYSTEM RETURNED TO NORMAL. DASH LIGHTS INDICATED TRACTION CONTROL WAS KICKING ON. THIS HAS OCCURRED ON THREE SEPARATE OCCASIONS. *TR

07/14/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 04/04/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4C5******
Summary

WHEN ATTEMPTING TO SHIFT FROM 1ST TO 2ND ON MY 2012 FORD MUSTANG GT MANUAL, OFTEN TIMES I AM UNABLE TO SHIFT INTO 2ND GEAR AND THE VEHICLE MAKES ME SHIFT INFO 4TH GEAR. THIS CAUSES THE ENGINE TO GET BOGGED DOWN AND CAUSES ME TO LOSE ACCELERATION SPEED. USUALLY I HAVE TO THEN SHIFT AGAIN OUT OF 4TH AND INTO 2ND. I HAVE ALMOST BEEN HIT FROM BEHIND SEVERAL TIMES WHEN THIS HAS HAPPENED AS THE ENGINE GETS SO BOGGED DOWN IN 4TH THAT I CAN'T EVEN KEEP UP WITH TRAFFIC, ESPECIALLY WHEN MERGING ONTO THE FREEWAY. THIS USUALLY OCCURS ONCE ABOUT EVERY 10 MILES OF CITY DRIVING. *TR

07/08/2012
Components: POWER TRAIN,ENGINE
Incident Date: 07/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0C5******
Summary

DRIVING THE VEHICLE IN ANY GEAR, WHEN GAS PEDAL TO THE FLOOR, THE CAR WILL FALL ON IT'S FACE WHEN REACHING 3000 RPM'S AND UP AT ALL SPEEDS. IT MISSES AND THE TI-VCT ISN'T ENGAGING CORRECTLY. OIL LEVEL IS FULL, AND THE SPARK PLUGS LOOK GREAT. THE VEHICLE WILL NOT EVEN THROW AN MIL LIGHT. THE VEHICLE DRIVES FINE AT LOW RPM'S, BUT ONCE YOU DOWN SHIFT TO GO FASTER IT FEELS LIKE IT MISFIRES AND THE ENGAGEMENT OF THE TI-VCT IS COMING IN AND OUT. *TR

06/25/2012
Components: POWER TRAIN
Incident Date: 05/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7C5******
Summary

TL* THE CONTACT OWN A 2012 FORD MUSTANG GT. THE CONTACT STATED THAT HIS SON WAS DOING A BURN OUT IN THE VEHICLE AND THE DRIVE SHAFT WAS DESTROYED. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIR. THE DEALER WOULD NOT HONOR THE WARRANTY BECAUSE THEY SURMISED THAT THE VEHICLE HAD BEEN USED FOR RACING. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS THEN TAKEN TO A DIFFERENT DEALER, WHO AGREED TO REPAIR THE VEHICLE FOR A LESSER COST. THE DEALER THEN STATED THAT HE WAS INSTRUCTED BY THE MANUFACTURER NOT TO REPAIR THE VEHICLE AT A DISCOUNT. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 13,000.

06/05/2012
Components: POWER TRAIN
Incident Date: 05/21/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6C5******
Summary

I AM HAVING FREQUENT ISSUES WITH SHIFTING ON MY 2012 MUSTANG GT 6-SPD. IT HAS BEEN DIFFICULT TO SHIFT INTO 5TH GEAR AT TIMES. SHIFTING FROM 1ST TO 2ND IS NOW PRODUCING A BRIEF GRINDING SOUND WITH EVERY SHIFT. AT TIMES, THE TRANSMISSION WILL NOT ALLOW SHIFTING INTO 4TH ON THE FIRST TRY, AND THIS ALSO OCCURS FROM 4TH TO 5TH AT TIMES. A SECOND SHIFT ATTEMPT USUALLY WORKS BUT THERE IS THE LOSS OF GETTING UP TO SPEED IN EACH CASE. IN ADDITION, THE SKIP-SHIFT FEATURE OFTEN ENGAGES AT TOO LOW AN RPM RANGE CAUSING THE ENGINE TO 'LUG' WITH VERY LITTLE POWER. THIS HAS NEARLY CAUSED AN ACCIDENT TWICE AS I ACCELERATE FROM A STOP, SHIFT (BEING FORCED TO 4TH GEAR FROM 1ST BY THE SKIP SHIFT) AND LOSE POWER. ONCE, THE ENGINE DIED FOLLOWING THE SKIP-SHIFT FROM 1ST TO 4TH, CAUSING A SERIOUS RISK. AFTER HAVING THESE ISSUES WITH THE MANUAL TRANSMISSION, I FOUND MANY, MANY COMPLAINTS ON INTERNET FORUMS AND THIS NHTSA SITE AND DO NOT UNDERSTAND WHY THERE IS NO ACTION TO ENCOURAGE FORD TO ADDRESS THIS WELL-KNOWN AND EXTREMELY WELL-DOCUMENTED ISSUE. THIS SITUATION IS GETTING CLOSE TO JUSTIFYING CLASS-ACTION ACTIVITY. *TR

06/03/2012
Components: POWER TRAIN
Incident Date: 06/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3C5******
Summary

MY CLUTCH IS SPONGY LIKE IT IS 10 YEARS OLD, AND VEHICLE SHIFTS LIKE CRAP AND HAS TROUBLE GOING INTO 2ND GEAR IN THE MORNING AND AT HIGH RPMS I HAVE TROUBLE GOING TO 4TH AND HAVE TO DROP TO 5TH CAUSING SERIOUS LOSS OF POWER. *TR

05/24/2012
Components: POWER TRAIN
Incident Date: 05/23/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE TRANSMISSION WOULD NOT ENGAGE INTO THIRD OR FOURTH GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 4400.

05/07/2012
Components: STRUCTURE
Incident Date: 11/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT AFTER ENGINE STARTUP, WATER WAS SEEN LEAKING FROM THE DASH BOARD AREA. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE WINDSHIELD SEAL NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,621 AND THE CURRENT MILEAGE WAS 5,300. UPDATED 06/26/12 *BF THE CONSUMER STATED WATER LEAKED AT THE FIREWALL ON THE DRIVER'S SIDE AFTER IT RAINED. THERE HAVE BEEN SIX REPAIR ATTEMPTS AND NONE WERE SUCCESSFUL. UPDATED 06/27/12

05/01/2012
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,EQUIPMENT,SERVICE BRAKES
Incident Date: 04/30/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8CF1C5******
Summary

ISSUE # 1 BRAKES: UPGRADE "BREMBO" BRAKES SQUEAKED ABOUT 2 WEEKS OUT THE DEALERSHIP. TOOK IT A TOTAL OF 4 TIMES AND DEALER COULD NOT FIND THE ISSUE, THE 5TH TIME, I DROVE THE VEHICLE AND SHOWED SERVICE ADVISOR AND TECH. ACCORDING TO DEALER THE REAR BRAKES WERE REPLACED. THE NEXT DAY, BRAKES ARE STILL SQUEAKING, TAKE IT BACK TO DEALER WHERE IT WAS REPAIRED A SECOND TIME, PICKED UP THE CAR, ON THE 4TH DAY, I WAS COMING TO SLOWING DOWN READY TO BRAKE, PUSHED THE CLUTCH AND CAR JOLTED FORWARD (AS IF I PUSHED THE GAS AND LET GO OF THE CLUTCH). I DID NOT THINK ANYTHING OF IT, 5 MINUTES LATER, THE CAR STARTED GRINDING, NOISE WAS ONLY HEARD WHEN DRIVING AND WOULD STOP AS THE VEHICLE CAME TO A STOP. A FEW DAYS AFTER THAT I WAS MOVING CAR FORWARD, IN MY DRIVEWAY, PUT IN FIRST GEAR, CLUTCH IN , AS I SLOWLY RELEASED THE CLUTCH (NEVER TOUCHED THE GAS), AND AS I TRIED TO BRAKE, THE VEHICLE DID NOT STOP, CLUTCH ENGAGED, PUSHED THE BRAKE AS HARD AS I COULD THE CAR KEPT MOVING AS IF THERE WAS PRESSURE ON THE GAS PEDAL, ENDED UP HITTING OUR SUV PARKED IN FRONT, CAR STILL DID NOT STOP, ACTUALLY PUSHED SUV ABOUT 10 FEET FORWARD, UNTIL I TURNED OFF VEHICLE AND USED THE HAND BRAKE. ISSUE # 2 A/C - WHEN DRIVING THE AIR WOULD COME ON RANDOMLY, FULL BLAST, THE SCREEN WOULD SHOW EXTERIOR TEMPERATURE AT 00, 2 FANS WOULD COME ON, ONE ON EACH SIDE OF THE SCREEN DISPLAYING 88 DEGREES (VEHICLE IS NOT EQUIPPED WITH DUAL AIR CONTROLS ). THIS HAPPENS RANDOM AND IN THE PAST 4 MONTHS I'VE HAD THE CAR I HAVE EXPERIENCED THIS ISSUE 3 TIMES. - DEALER CANNOT FIND THE PROBLEM. *JS

04/19/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 04/04/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTATC STATED THAT THE VEHICLE WOULD SUDDENLY LOSE POWER WHENEVER IT ACCELERATED ABOVE 4500 RPMS. THE ENGINE WOULD EXHIBIT A LOSS OF POWER, BUT WOULD NOT STALL. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 4,600. SM.

04/16/2012
Components: POWER TRAIN
Incident Date: 09/01/2011
Crash: No
Fire: No
Summary

MY MANUAL TRANS MUSTANG HAVE SHIFTING PROBLEMS JUST LIKE OTHER 2011 AND 2012 OWNERS. SOMETIMES IT HAS HUGE NOISE GOING INTO 2ND GEAR AND SOMETIMES IT SIMPLY REFUSES MY SHIFTING. PLEASE HAVE IT RECALLED AFTER INVESTIGATION, I AM SO FRUSTRATED. THANKS! *JS

04/16/2012
Components: POWER TRAIN
Incident Date: 11/11/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG GT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40-60 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD DECELERATE ABNORMALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000... UPDATED 05/09/12 *BF CONSUMER STATED WHILE TRYING TO PASS A VEHICLE THE ENGINE BOGGED DOWN AND LOST POWER. CONSUMER WAS TOLD ENGINE WOULD DIE OUT AROUND 5800 RPM OR LESS. CONSUMERS RPM WAS AT 7000 RPM. UPDATED 6/7/12 *SD

04/15/2012
Components: STEERING
Incident Date: 04/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6C5******
Summary

DRIVING AND LOSS STEERING, SERVICE ADVANCETRAC LIGHT CAME ON. AFTER GOING TO THE DEALER THEY FOUND NOTHING AND SENT ME ON MY. THIS HAS OCCURRED SEVERAL TIME SINCE. I HAVE READ BLOGS AND OTHER OWNERS ARE HAVING THIS PROBLEM. COULD BE DANGEROUS IF DRIVING AT A HIGHER SPEED AND THE LOSS OF STEERING OCCURS. *TR

03/27/2012
Components: WHEELS
Incident Date: 03/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXC5******
Summary

VEHICLE HAS NO SPARE TIRE. I'M TRYING TO PIECE TOGETHER A SPARE TIRE KIT FOR THE 19" WHEELS THAT GO WITH THE V6 PERFORMANCE PACKAGE. I'M GETTING WRONG INFORMATION FROM FORD ABOUT WHAT IS REQUIRED. BEING STUCK WITHOUT A SPARE CAN BE A SAFETY ISSUE, BUT PUTTING THE WRONG SPARE WHEEL/TIRE COMBO ON THE VEHICLE CAN CREATE A HAZARDOUS SITUATION. *TR

03/01/2012
Components: POWER TRAIN,SEAT BELTS,WHEELS
Incident Date: 11/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXC5******
Summary

PURCHASED 7/11 A 2012 MUSTANG WITH 9 MILES ON IT. IN LESS THAN 6 MONTHS. WE HAVE HAD TWO FAILED TIRES. A LEAKING TRANSMISSION. NOW THE PLASTIC PART OF THE SEAT BELT THAT HOLD THE BELT OFF THE NECK IS BROKEN AND FORD REFUSES TO FIX IT. *TR

02/29/2012
Components: VISIBILITY
Incident Date: 01/21/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8C5******
Summary

DURING AN EVENING RAIN STORM I EXPERIENCED THAT MY VISIBILITY OF THE ROAD WAS IMPAIRED DUE TO WHERE MY WIPERS STOPPED ON THE WINDSHIELD. THE PASSENGER SIDE WIPER STOPS DIRECTLY IN THE DRIVERS FIELD OF VIEW BEFORE RETURNING TO ITS PARKED POSITION. THE RAINWATER, WIPER BLADE, AND SKID RESIDUE FROM THE WIPER, CREATE A VISUALLY BLURRED AREA ON THE WINDSHIELD CAUSING AN UNCLEAR VIEW OF THE ROAD FOR A FEW SECONDS. I HAVE DISCOVERED THIS CONDITION IS UNCOMMON ON OTHER MAKES OF VEHICLES. TYPICALLY, PASSENGER SIDE WIPER BLADES STOP SEVERAL DEGREES SHORT OF THE POSITION DESCRIBED. THIS CONDITION CAN BE CORRECTED BY MODIFYING THE DEGREE OF TRAVEL PERMITTED BY THE WIPER. FROM MY INQUIRIES TO THE FORD MOTOR COMPANY AND SEVERAL FORD SERVICE DEPARTMENTS NO CURRENT METHOD OF ADJUSTMENT IS AVAILABLE NOR ARE THERE ANY CONCERNS REGARDING THIS ISSUE. I BELIEVE A TEST STUDY WILL REVEAL THERE IS A POTENTIAL HAZARD TO OBSTRUCTED VIEW OF THE ROAD DUE TO INCORRECT WIPER TRAVEL. *TR

02/24/2012
Components: POWER TRAIN
Incident Date: 12/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7C5******
Summary

MY VEHICLE HAS SHIFTING ISSUES BETWEEN FIRST AND SECOND GEAR. ONCE SHIFTING BETWEEN FIRST AND SECOND THE TRANSMISSION WILL LOCK UP AND NOT ALLOW ME TO SHIFT INTO ANY ADDITIONAL GEARS. MAJOR CONCERN IN TRAFFIC. THREE SEPARATE FORD DEALERSHIP REPRESENTATIVES SAID THEY ARE AWARE OF THE ISSUE BUT NO RECALL HAS BEEN ANNOUNCED. FORD WILL DO NOTHING TO FIX THE PROBLEM AND SAID "TRY STARTING IN SECOND GEAR". MAJOR SAFETY CONCERN AND THE PROBLEM HAS BEEN WORSENING WITH EVERY MILE I PUT ON THE CAR. VERY DISAPPOINTED IN FORD. *TR

02/08/2012
Components: POWER TRAIN
Incident Date: 01/31/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0C5******
Summary

TRANSMISSION DIFFICULT TO SHIFT INTO REVERSE FIRST AND SECOND GEAR. ALMOST GOT REAR ENDED AT TRAFFIC INTERSECTION. *TR

01/29/2012
Components: POWER TRAIN
Incident Date: 01/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5C5******
Summary

THE TRANSMISSION WAS SHIFTED INTO 4TH GEAR AND POPPED OUT OF GEAR APPROXIMATELY 2 SECONDS AFTER RELEASING THE CLUTCH PEDAL. (THIS HAPPENED ONCE) THE SHIFT FROM 1ST TO SECOND HAS NOT BEEN 100% RELIABLE, IT HAS ON SEVERAL OCCASIONS NOT BEEN GOING INTO 2ND GEAR UNLESS I RAPIDLY MOVE THE SHIFT LEVER VERY SLIGHTLY SIDE TO SIDE TO FIND THE GEAR. THIS IS NOT A 1ST TO 4TH (FUEL ECONOMY) SHIFT ISSUE. I READ AND EXPERIENCED THIS ENOUGH TIMES TO KNOW THAT THE VEHICLE SUGGESTS? THIS AT A LOW ACCELERATOR INPUT. I AM REFERRING TO KNOWING ABOUT THIS AND ACCELERATING ENOUGH IN 1ST GEAR AS TO NOT SEE THE DASH PROMPT FOR 1ST TO 4TH! ALTHOUGH YOU ARE ASSUMING THAT THIS IS NOT A SAFETY ISSUE, WHAT ELSE WOULD YOU CALL A TRANSMISSION THAT WILL NOT SHIFT INTO A GEAR ONE HUNDRED PERCENT OF THE TIME! YOU MAY ALSO ASSUME DRIVER ERROR FOR ONE OR MAYBE MORE OCCASIONS BUT NOT THE SAME ISSUE ON THE SAME CAR AFTER HAVING IT HAPPEN SEVERAL TIMES AND CONSCIOUSLY TRYING TO AVOID IT ONLY TO HAVE IT HAPPEN AGAIN. ALTHOUGH SEVERAL OCCASIONS OF NOT BEING ABLE TO SHIFT INTO 2ND OUT OF 100 SEEM LOW, WHEN WILL IT HAPPEN AT THE MOST INOPPORTUNE TIME? I AM SURE THAT I AM NOT THE ONLY DRIVER WITH YEARS OF EXPERIENCE IN MANUAL TRANSMISSION CARS TO START A REPORT. MY 2ND CAR CURRENTLY HAS OVER 100,000 MILES ON IT AND HAS NOT HAD ONE SINGLE ISSUE WITH THE MANUAL TRANSMISSION OR THE CLUTCH. SAME TRANSMISSION AND SAME CLUTCH. NEVER BEEN WORKED ON. *TT

01/24/2012
Components: SUSPENSION
Incident Date: 10/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXC5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH OVER A HUMP WHEN A LOUD CLUNKING NOISE WAS HEARD FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS WERE UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100. UPDATED 02/15/12*LJ THE CONSUMER STATED THE VEHICLE WOULD BOTTOM OUT WHEN HE DROVE OVER A STRAIGHT PAVED ROAD. UPDATED 02/12/12

01/18/2012
Components: POWER TRAIN
Incident Date: 01/17/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8CF3C5******
Summary

MY 2012 MUSTANG GT WAS MOST LIKELY TOTALED TONIGHT WHEN THE TRANSMISSION DID NOT ALLOW A SHIFT INTO 5TH GEAR. IT SLID INTO 3RD GEAR AND CAUSED THE WHEELS TO SPIN RESULTING IN THE CAR FISHTAILING AND HITTING A TREE IN THE MEDIAN. IT HAD JUST STARTED TO RAIN WHICH WAS A FACTOR IN THIS AS THE ROAD WAS SLICKER THAN NORMAL, BUT TRANSMISSION PROBLEMS BEEN REPORTED TO THE LOCAL FORD DEALERSHIP THIS PAST WEEK. THEY WERE TOO BUSY TO CHECK THE CAR WHEN REPORTED AND IRONICALLY, THE CAR WAS SUPPOSE TO BE LOOKED AT IN THE MORNING. WE HAD REPORTED TO FORD AN ISSUE WITH SHIFTING INTO 5TH GEAR. THEY TOLD US THERE WAS AN COMMON ISSUE WITH THIS BUT THERE WAS NO RECALL. ALL AIRBAGS DEPLOYED AND LUCKILY THERE WERE NO DEATHS. THIS IS NOT A CASE OF CARELESS DRIVING. THERE IS AN ISSUE WITH THE TRANSMISSIONS IN THESE CARS AND SOMETHING NEEDS TO BE DONE. THERE WAS ALSO AN EYEWITNESS THAT REPORTED TO LAW ENFORCEMENT THERE WAS NO WRECKLESS DRIVING.

01/16/2012
Components: POWER TRAIN
Incident Date: 09/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF9C5******
Summary

PREVIOUSLY FILED COMPLAINTS ODI 10432980 &10435461. PURCHASED VEHICLE- 8/16/11. 1ST REPAIR-VEHICLE WAS AT COUNTY FORD FOR 2 WEEKS (TOTAL) IN SEPTEMBER-OCT (THEY EVALUATED AND ORDERED PARTS. TOOK CAR BACK TO BE REPAIRED) 2ND REPAIR- 11/08/11 ' 12/23/11 (45 DAYS) **VEHICLE ON LIFT THE ENTIRE TIME. FOUND OUT WHEN WE PICKED IT UP THEY DAMAGED THE EXT HOUSING WHILE ATTEMPTING TO REPLACE BEARING-HAD TO WAIT FOR PARTS SHIPPED FROM CHINA** 3RD REPAIR- 1/11/12-UNTIL? TRANSMISSION STILL HAS VIBRATIONS IN MULTIPLE GEARS AND RATTLING SOUNDS. *TR

01/11/2012
Components: POWER TRAIN
Incident Date: 05/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF7C5******
Summary

I WAS DRIVING ALONG THE FREEWAY GOING 55 MPH WHEN I DOWN SHIFTED TO SLOW DOWN AND THE GEAR WOULD NOT ENGAGE INTO THE 5TH GEAR FROM 6TH GEAR. I PUT IT IN NEUTRAL THEN PUT IT IN 5TH GEAR WITH NO ILL EFFECT. ALSO WHEN DRIVING ON THE LOCAL STREET SOMETIMES THE GEAR WOULD GRIND FROM 2 TO 3 AND A COUPLE OF TIMES FROM 5 TO 6 GEAR. *TR

12/12/2011
Components: POWER TRAIN
Incident Date: 10/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT WAS \DRIVING 20 MPH WHEN HE REALIZED THAT THE VEHICLE WOULD NOT SHIFT INTO SECOND GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE TRANSMISSION FLUID TO REMEDY THE PROBLEM BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 1,700.

12/11/2011
Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN
Incident Date: 12/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU2C5******
Summary

WHEN I FIRST PURCHASED MY CAR I STARTED TO NOTICE THAT SHIFTING DIDN'T SEEM RIGHT. ONE MORNING I WALKED OUT TO MY CAR TO START IT AND THE CLUTCH WAS ON THE FLOOR. I PUMPED THE CLUTCH SEVERAL TIMES TO GET ANY KIND OF PEDAL PRESSURE BACK. THIS HAPPENED ONE MORE TIME AND I DID THE SAME THING THE GET PRESSURE BACK. ON 6 DEC WAS THE FIRST TIME I BROUGHT IT IN TO A FORD SERVICE DEALER TO HAVE IT LOOKED AT. BUT BEFORE I GOT TO THE DEALER, I STARTED TO NOTICE A LOT OF NOISE FROM THE TRANSMISSION. THE NOISE SOUNDED LIKE A WHINE. THEN NOISES ALSO CAME FROM THE REAR BRAKES I STARTED TO HEAR A LOT OF NOISE FROM THEM, LIKE THEY WERE STILL TOUCHING THE ROTORS. WHEN I GOT TO THE FORD DEALERSHIP I TOLD THEM ABOUT ALL THE ISSUES I WAS HAVING AND LEFT THE CAR WITH THEM. LATER THAT EVENING THE SERVICE CENTER SAID THE CAR WAS DONE. WHEN I PICKED IT UP THE SAME ISSUES WERE HAPPENING WITH THE TRANSMISSION AND THE BRAKES. I RETURNED TO THE FORD SERVICE CENTER AND DROPPED OFF THE CAR AGAIN THE NEXT DAY. THE SERVICE CENTER KEEPS ON SAYING THE TRANSMISSION AND CLUTCH ARE FINE, EVERYTHING IS NORMAL AND THERE ARE NO OTHER REPORTED ISSUES WITH THIS PROBLEM ON THE TRANSMISSION. ON THE BRAKES, THE SERVICE CENTER DID FIND THAT BOTH REAR PADS HAD BROKEN GUIDES ON THEM AND THEY WERE ALLOWING THE PAD TO MOVE AROUND IN THE CALIPER. THE SERVICE CENTER FIXED THE BRAKE ISSUE AND I HAVEN'T HAD ANYMORE ISSUES WITH THAT. NOW ON 10 DEC, I LEFT MY HOUSE AND WENT TO PUT THE CAR IN SIXTH GEAR AND IT WONT GO IN, THE GEAR WILL JUST GRIND. I PULLED OVER AND WENT THROUGH ALL THE GEARS AND SIXTH GEAR WILL NOT WORK. I HAVE CONTACTED MY LOCAL FORD DEALER AND SERVICE CENTER AND HAVE YET TO HEAR ANYTHING BACK FROM THEM. *TR

12/10/2011
Components: POWER TRAIN
Incident Date: 09/27/2011
Crash: No
Fire: No
Vehicle Identification Number: 12VBP8AM5C5******
Summary

PROBLEM: ABNORMAL VIBRATION/NOISE IN STICK SHIFT/DRIVER SEAT DURING DECELERATION: 2012 MUSTANG V6 BASE MODEL (NO ADD ON'S) MANUAL 6 SPEED. PURCHASED NEW. HAD CONTROL ARMS REPLACE WITHIN 2 WEEKS OF OWNERSHIP DUE TO CREAKING FRONT END (392 MILES ON THE CAR).APPROXIMATELY 3 MONTHS AFTER CONTROL ARMS WERE REPLACED I NOTICED VIBRATIONS IN SHIFTER AND DRIVER SEAT AS WELL AS RUMBLING NOISES WHEN ON HIGHWAY DURING DECELERATION. SOUNDED AND FELT LIKE WHEN YOU RIDE OVER A ROUGH PATCH OF PAVEMENT OR A METAL GRATED BRIDGE. PROBLEM CONTINUED OFF AND ON AND I COULD NOT DUPLICATE. I HAVE RECENTLY BEEN ABLE TO REPRODUCE THE PROBLEM. WHAT I DISCOVERED WAS WHEN I RAN THE CAR UP TO 2750-3000 RPMS THEN LET OFF THE ACCELERATOR I COULD FEEL AN ABNORMAL VIBRATION AND HEAR THE CAR RUMBLING. THE VIBRATION/NOISE WOULD STOP AS THE CAR DECELERATED TO ABOUT 2500-2000 RPM'S. SEVERITY OF VIBRATION/RUMBLING NOISE HAS RANGED FROM MILD VIBRATION/NOISE TO STICK SLAPPING BACK AND FORTH VIOLENTLY AND VERY LOUD RUMBLING. CAR DOES THIS IN 1ST, 2ND, 3RD AND 4TH GEAR. I DON'T GET TO 3000 IN 5TH OR 6TH GEAR SO I DON'T KNOW IF PROBLEM EXISTS IN THESE GEARS. ROAD CONDITIONS DO NOT APPEAR TO LESSEN OR INCREASE RATE OF INCIDENT. *TR

12/07/2011
Components: POWER TRAIN
Incident Date: 10/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED AN EXCESSIVE VIBRATION THROUGHOUT THE VEHICLE AND IN THE GEAR SHIFTER WHEN DECELERATING. THE FAILURE RECURRED CONSTANTLY WHEN DECELERATING BETWEEN 45-60 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND ADVISED THAT THE VIBRATION WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

12/07/2011
Components: POWER TRAIN
Incident Date: 10/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9C5******
Summary

MY 2012 FORD MUSTANG V6 WITH PREMIUM PACKAGE HAS A 6 SPEED MANUAL TRANSMISSION. I CAN'T GET THE VEHICLE INTO SOME GEARS. I HAVE NOTICED THIS PROBLEM TO HAPPEN WHEN STARTING THE VEHICLE THE SHIFTER DOES NOT GO SMOOTHLY INTO 1ST OR REVERSE GEAR WHEN PRESSING THE CLUTCH PEDAL. I HAVE TO PRESS THE CLUTCH REPEATEDLY AND PLAY WITH THE SHIFTER TO GET IT INTO 1ST AND 2ND GEAR WHEN STARTING FROM A STOPPED POSITION. IN ADDITION, I HAVE HAD DIFFICULTY CHANGING GEARS WHEN TRAVELING MORE THAN 25 MPH. THE TRANSMISSION DOES NOT LET ME GO INTO 3RD OR 4TH GEAR WITHOUT HAVING ME PUT IT INTO 5TH OR 6TH GEAR WHILE PRESSING THE CLUTCH PEDAL. I HAD A 20 YEAR OLD ACURA INTEGRA THAT NEVER GAVE ME A PROBLEM AND IT HAD A 5 SPEED TRANSMISSION WITH WORN OUT SYNCHROS. MY VEHICLE IS FAIRLY NEW AND I NEVER EXPECTED TO HAVE ANY ISSUES WITH A CAR THIS NEW. THIS IS A SAFETY HAZARD ESPECIALLY DURING EMERGENCY SITUATIONS WHERE I MAY HAVE TO DOWNSHIFT TO GAIN MORE ACCELERATION IN ORDER TO AVOID HITTING SOMETHING OR GETTING ME OUT OF A DANGEROUS SITUATION. LUCKILY I HAVE NOT BEEN IN A POSITION WHERE I HAVE TO DOWNSHIFT QUICKLY AS I WILL BE PUT IN A DANGEROUS SITUATION AND CAN SERIOUSLY INJURE MYSELF OR SOMEONE AND MAYBE EVEN BE KILLED. I HAVE NOTICED THE SHIFTING PROBLEM TO GET WORSE AS I PUT MORE MILES ON THE VEHICLE. I CURRENTLY HAVE UNDER 2000 MILES ON THE ODOMETER. PLEASE LOOK FURTHER INTO THIS MATTER. *TR

12/05/2011
Components: POWER TRAIN
Incident Date: 08/31/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7C5******
Summary

THIS VEHICLE HAS A SHIFTER THAT WILL NOT RETAIN ITS POSITION AND I BELIEVE IT IS RELATED TO THE SKIP SHIFT FEATURE IMPLEMENTED FOR FUEL ECONOMY. COMMONLY IT TRIES TO FORCE THE SHIFTER FROM 1ST TO 4TH. AS A RESULT THE DRIVER ENDS UP FIGHTING THE STICK SHIFT TO GET TO 2ND. THIS OFTEN RESULTS IN REDUCTION IN SPEED AND A LOSS OF REAL CONTROL OF THE VEHICLE AND INCREASES THE RISK OF BEING STRUCK FROM BEHIND. IN VIRTUALLY EVERY GEAR AT SOME POINT I HAVE LOST THE ABILITY TO DOWN SHIFT OR UP SHIFT CREATING A DRIVING SCENARIO OF REAL DANGER AND POTENTIAL OF BEING STRUCK BY OTHER MOTORISTS. I WOULD SAY THAT EVERY DAY I HAVE DRIVEN THIS CAR SOMETHING REGARDING THE SHIFTING HAS GONE WRONG. I HAVE BEEN DRIVING A WIDE VARIETY OF MANUAL TRANSMISSIONS FOR MORE THAN 4 DECADES AND THIS ONE IS GROSSLY DEFECTIVE. IN A SERIES OF CONTACTS WITH FORD CSC I HAVE RECEIVED ADVICE ON HOW TO CORRECT THIS THAT HAD NOTHING TO DO WITH THE ACTUAL PROBLEM. ORIGINALLY THE DEALERSHIP INDICATED THAT I SHOULD CONTACT CSC SO THAT THEY COULD AUTHORIZE THE DEALER TO DISABLE THE SLIP SHIFT FEATURE. HOWEVER THE CSC AT FORD SAID TO CONTACT THE DEALERSHIP AND HENCE THE CAT CHASING ITS TAIL BEGAN. THIS SHIFTER, FIRST USED IN THE 2011 VERSION IS GOING TO CAUSE A SERIOUS INJURY AT SOME POINT IF THIS ISSUE IS NOT RESOLVED BY THE APPROPRIATE AUTHORITIES DELEGATED WITH THE RESPONSIBILITY OF CORRECTING THIS. IT IS WELL DOCUMENTED THAT PEOPLE ARE HAVING PROBLEMS AND THAT FORD IS DOING NOTHING TO CORRECT IT. PLEASE TAKE UP THIS CAUSE BEFORE SOMEONE IS SERIOUSLY INJURED OR WORSE. *TR

12/05/2011
Components: POWER TRAIN
Incident Date: 11/23/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4C5******
Summary

I AM GOING TO START BY SAYING THAT I ONLY HAVE 300 MILES ON MY CAR. THE TRANSMISSION GRINDS GOING FROM FIRST TO SECOND AND SECOND TO THIRD. SOMETIME SECOND IS EXTREMELY DIFFICULT TO GET INTO. I OCCASIONALLY GO INTO REVERSE WHEN I WAS SUPPOSED TO BE IN FIRST. I JUST STARTED NOTICING A GRATING SOUND FOR THE FIRST 5 - 10 MIN WHEN FIRST STARTED. *TR

12/05/2011
Components: POWER TRAIN
Incident Date: 12/04/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2C5******
Summary

I WAS DRIVING @ 60MPH DOWN SHIFTED FROM 5 TO 4 AND LOST ALL POWER FROM THE TRANSMISSION AND THE CLUTCH BECAME HARD TO PUSH. THE ENGINE DID NOT SHUT OFF. I DID NOT HEAR A NOISE OF ANY SORT. I HAD TO CALL AND GET IT TOWED. I HAVE NOT GOTTEN A DIAGNOSIS YET. *TR

11/28/2011
Components: POWER TRAIN
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXC5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE MANUAL TRANSMISSION WOULD NOT SHIFT INTO FIRST GEAR. AFTER DOUBLE CLUTCHING AND SEVERAL ATTEMPTS, IT WOULD OPERATE AS NORMAL. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE A CRASH. THE DEALER PERFORMED A FLUID SWAP BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS NORMAL AND OFFERED NO FURTHER ASSISTANCE. THE CURRENT MILEAGE WAS 17,000 AND THE FAILURE MILEAGE WAS 4,000.

11/17/2011
Components: WHEELS
Incident Date: 11/17/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE HAD BLOWN. THE CONTACT ATTEMPTED TO REPLACE THE TIRE WITH THE SPARE AND NOTICED THERE WAS NO SPARE TIRE. THE CONTACT STATED THERE WAS ONLY A SPARE TIRE REPAIR KIT AND FELT THAT THE REPAIR KIT WAS UNSAFE AND WOULD NOT WORK PROPERLY. THE VEHICLE WAS TOWED TO THE DEALER BUT THE TIRE WAS NOT REPLACED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 600.

11/14/2011
Components: POWER TRAIN
Incident Date: 11/08/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF9C5******
Summary

HAVE FILED PREVIOUSLY- ODI NUMBER: 10432980 . WHILE DRIVING TUES 11/08/11. VEHICLE HAD A RATTLING SOUND IN SECOND GEAR (2ND GEAR PREVIOUSLY REPLACED AT DEALERSHIP). WHILE ACCELERATING AND SHIFTING TRANSMISSION INTO 2ND GEAR, HEARD AND FELT A POP. COULD NOT SHIFT OUT OF 2ND GEAR. I WAS APPROACHING AN INTERSECTION AT THE TIME. I WAS ABLE TO MAKE IT THROUGH THE INTERSECTION AND PULL OVER. COULD NOT GET IT OUT OF 2ND GEAR EVEN WHEN CAR WAS NOT RUNNING. I HAVE DETAILED RECEIPT OF PREVIOUS REPAIRS. *TR

11/13/2011
Components: POWER TRAIN
Incident Date: 10/04/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3C5******
Summary

MY 2012 MUSTANG 6 SPD MANUAL CONSISTENTLY HAS TROUBLE SHIFTING TO 2ND GEAR FROM 1ST. GOING TO 3RD, IT WOULD GRIND. SHIFTING DOWN FROM 4TH OR HIGHER INTO 3RD, WOULD NOT SHIFT AT HIGH RPM'S. TURNING FROM 1ST TO 2RD WOULD GRIND GEARS AS WELL. SHIFTING FROM 3RD INTO 4TH ON ACCELERATION SPEEDS SOMETIMES WOULD NOT ENGAGED RESULTING IN ME HAVING TO SLOW DOWN, IMPEDING OTHER TRAFFIC. *TR

11/11/2011
Components: POWER TRAIN
Incident Date: 11/04/2011
Crash: No
Fire: No
Summary

MERGING INTO TRAFFIC CAR WOULD NOT SHIFT FROM THIRD TO FOURTH GEAR,MY WIFE AND I WERE ALMOST HIT FROM BEHIND, BECAUSE WE COULD NOT GET THE CAR UP TO SPEED.,,THIS HAS NOT BEEN THE ONLY TIME THE CAR WOULD LOCK UP BETWEEN GEARS. THERE IS A PROBLEM WITH THE TRANSMISSION ON THESE CARS. *TR

11/07/2011
Components: POWER TRAIN
Incident Date: 11/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU6C5******
Summary

CHANGE GEARS FROM 3RD TO 4TH. CLUTCH PEDAL STAYED ON THE FLOOR AND TRANSMISSION WOULD NOT SHIFT. NEARLY HIT BY ANOTHER CAR DUE TO SUDDEN LOSS OF ACCELERATION. THIS HAS HAPPEN 3 TIMES PREVIOUSLY. *TR

11/04/2011
Components: AIR BAGS
Incident Date: 07/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXC5******
Summary

2012 MUSTANG IS A RENTAL VEHICLE FROM AVIS/BUDGET GROUP THAT I HAVE BEEN ASSIGNED TO REPAIR. IT WAS RENTED OUT AND RETURNED WITH ALL 4 AIRBAGS DEPLOYED. CUSTOMER SEEMED TRUTHFUL. STATED THEY BLEW OUT WHILE AT FULL THROTTLE. DOESN'T REMEMBER SEEING ANYTHING IN HIS PATH. FELT A SIMULTANEOUS JOLT AS ALL 4 BAGS DEPLOYED. INSPECTION BY THE MIKE BROWN FORD IN GRANBURY, TX FOUND NO DAMAGE BEYOND A PLASTIC CHIN SPOILER WAS TORN, BUT IS CONSIDERED NORMAL WEAR AND TEAR. ONLY PREVIOUS REPAIR WAS A SCRATCH THAT AVIS HAD REPAIRED ON THE FRONT BUMPER IN MAY 2011. WE HAVE A FULL REPORT AND PICTURES OF THE DAMAGE AT THAT TIME. THIS WAS MINOR DAMAGE THAT OCCURRED WHILE THE VEHICLE WAS STATIONARY. THE ORIGINAL BUMPER COVER WAS REPAINTED AND NO OTHER WORK WAS PERFORMED. NO TURNED BOLTS ON THE ENTIRE VEHICLE. THE PCM WAS SENT TO FORD IN DEAR BORN MI. WAS FOUND TO HAVE CRASH DATA IN IT, BUT NOTHING SEVERE ENOUGH TO BLOW AIRBAGS IN MY OPINION, ESPECIALLY SIDE AIRBAGS. EXPLANATION WAS "THERE WAS CERTAIN PARAMETERS THAT WERE MET". FORD REFUSES TO CORRECT THIS PROBLEM STATING THE CRASH DATA WAS ENOUGH TO CAUSE DEPLOYMENT. MY COMPLAINT IS: HOW CAN THEY BUILD A VEHICLE THAT THE AIRBAGS CAN DEPLOY CORRECTLY WITHOUT AN IMPACT TO THE BODY OR UNDERCARRIAGE. ENTIRE CAR IS IN DAMAGE FREE CONDITION ASIDE FROM THESE AIRBAGS BEING DEPLOYED. THE EVEN GREATER COMPLAINT IS THAT THE SIDE AIRBAGS ARE BLOWN. BUT, EVEN STILL - ALL 4 BAGS BLOWN OUT ON A CAR WITHOUT A SCRATCH ON THE BODY, UNDERCARRIAGE, OR A SINGLE TURNED BOLT? FORD REFUSES TO REPAIR THIS VEHICLE. *TR

11/04/2011
Components: POWER TRAIN
Incident Date: 05/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2C5******
Summary

SINCE NEW THE GEAR CHANGES WERE DIFFICULT TO ENGAGE, THEN WHEN MILES ACCUMULATE IT DEVELOPS UNABLE/VERY HARD TO GET INTO FIRST/SECOND/THIRD GEARS, AN INCIDENT ALMOST OCCUR WHEN I TRY TO GET INTO FIRST AT THE GREEN LIGHT AND OTHER DANGEROUS SITUATIONS THAT RESULT ON CAR BEHIND ALMOST REAR END ME. FORD REPLACE TRANSMISSION(WITH SAME PART NUMBER) AND AGAIN AT 4300 MILES GEAR CHANGES START TO BE DIFFICULT AND TRANSMISSION WHINE IS PRESENT AGAIN. *TR

10/27/2011
Components: POWER TRAIN
Incident Date: 09/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF9C5******
Summary

SHORTLY AFTER PURCHASING 2012 GT MUSTANG (6 SPEED MANUAL) WE STARTING EXPERIENCING TRANSMISSION ISSUES. 2ND GEAR HAD A RATTLING NOISE AND 5TH GEAR HAD A SIGNIFICANT VIBRATION. COUNTY FORD HAD THE VEHICLE FOR TWO WEEKS PERFORMING REPAIRS. THEY REPLACED 2ND & 5TH GEAR AND I HAVE A LONG DETAILED LIST OF REPAIRS ON THE INVOICE. I'VE ONLY DRIVEN THE CAR A FEW TIMES SINCE GETTING THE CAR BACK. IT'S DIFFERENT BUT I'M NOT SURE ITS REPAIRED. I FEEL VIBRATIONS IN 3RD & 4TH GEARS NOW AND 2ND SOMETIMES GRINDS WHEN YOU PUT IT IN GEAR. *TT

10/27/2011
Components: TIRES
Incident Date: 10/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6C5******
Summary

2012 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO VEHICLE NOT BEING EQUIPPED WITH A SPARE TIRE *TGW

10/26/2011
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 08/18/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBAP8M9C5******
Summary

I HAVE A 2012 MUSTANG V6 WITH THE GETRAG MT82 6 SPEED TRANSMISSION WITH THE KNOW ISSUE OF NOTCHY SHIFTING AND SOMETIMES NOT GOING INTO GEAR. I HAVE BEEN EXPERIENCING PROBLEMS SHIFTING FROM 1ST TO 2ND AND FROM 2ND TO 3RD GEAR. THE PROBLEM IS THAT IT CAN BE VERY DIFFICULT TO ACTUALLY SHIFT GEARS. THERE CAN BE A LOT OF RESISTANCE AND ARE TIMES WHEN I HAVE TO FORCE THE CAR INTO GEAR OR SKIP THE GEAR COMPLETELY. THE TRANSMISSION IS GRINDING AND RESISTING CHANGING GEARS. ALSO, THERE IS A VIBRATION WHEN I LET OFF OF THE GAS WHILE THE CAR IS STILL IN GEAR. AND TODAY I FELT A GRINDING WHILE I HAD THE CLUTCH COMPLETELY DEPRESSED. THIS VIBRATION CAN AND DOES OCCUR UP TO 25 TIMES EACH DAY DURING MY 40 MILE COMMUTE. I HAVE STOPPED BY THE DEALERSHIP AND INQUIRED ABOUT ANY KNOW ISSUES AND WAS TOLD THEY ARE NOT AWARE OF ANY. THE CAR HAS EXACTLY 5000 MILES ON IT. I HAVE OWNED MANY OTHER CARS WITH MANUAL TRANSMISSIONS, SUCH AS TWO HONDA ACCORDS AND 2 TOYOTA CELICA'S. THESE TRANSMISSION ISSUES ARE OF GREAT CONCERN FOR MY SAFETY, THE SAFETY OF MY WIFE AND THE SAFETY OF OUR 4 YEAR OLD DAUGHTER. DEALING WITH A SCREAMING CHILD IS VERY UNPLEASANT BUT EVERY PARENT BECOMES ACCUSTOM TOO (EVEN THOUGHT WE DON,T LIKE IT). BUT HAVING THE ISSUE OF NOT BEING ABLE TO SHIFT GEARS WHILE DRIVING THROUGH A BUSY INTERSECTION AND DEALING WITH A SCREAMING CHILD IS TERRIFYING. PLEASE TAKE A DEEP LOOK INTO THESE CONCERNS. THERE ARE PLENTY OF ACTUAL VIDEOS AVAILABLE TO CONFIRM THE COMPLAINTS. FORD HAS DONE A TERRIFIC JOB. JUST HOLD THEM ACCOUNTABLE FOR THIS FLAWED TRANSMISSION. I JUST WANT MY NEW CAR TO RUN SAFELY. THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

10/25/2011
Components: POWER TRAIN
Incident Date: 10/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7C5******
Summary

I HAVE THE MT-82 6 SPEED MANUAL TRANSMISSION IN MY 2012 V6 MUSTANG. IT IS VERY HARD TO SHIFT INTO 1ST AND 2ND GEARS REGARDLESS OF AMBIENT TEMPERATURE. I HAVE DRIVEN MANUAL TRANSMISSIONS SINCE I WAS LICENCED 15 YRS AGO, I HAVE NEVER EXPERIENCED THIS KIND OF HARD & GRINDING SHIFTING FROM A NEW/NEWER VEHICLE. IT'S LIKE SHIFTING A 50 YEAR OLD FARM TRACTOR! I HAVE TO USE EXCESSIVE FORCE TO SHIFT INTO 1ST GEAR FROM A STOP EVEN WITH THE CLUTCH PEDAL TO THE FLOOR; SOMETIMES REQUIRING A "DOUBLE CLUTCH" JUST TO GET IT INTO 1ST GEAR. THIS EXTRA EFFORT TO GET INTO 1ST GEAR FROM A STOP TAKES MY ATTENTION AND EYES OFF THE ROAD AND I HAVE EVEN ROLLED BACKWARDS WHILE FIGHTING THE TRANSMISSION. THEN, ONCE MOVING I HAVE THE SAME PROBLEM GETTING INTO 2ND GEAR; AGAIN CAUSING ME TO DIVERT ALMOST ALL OF MY ATTENTION AND EYE SIGHT FROM THE ROAD TO INSIDE THE CAR GETTING INTO 2ND GEAR. MOST SHIFTING INTO 1ST & 2ND GEARS ARE ACCOMPANIED BY METAL GRINDING THAT I CAN FEEL AND HEAR. THE SHIFTER HAS POPPED OUT OF 2ND GEAR A FEW TIMES CAUSING THE ENGINE TO RED-LINE WHILE GETTING ON THE FREEWAY. ALSO, I HAVE ALMOST CAUSED ACCIDENTS WHILE TURNING LEFT AT INTERSECTIONS FIGHTING THE TRANSMISSION INTO 2ND GEAR. I HAVE ONLY EXPERIENCED THIS SHIFTING PROBLEM IN 1ST AND 2ND GEARS; 3RD, 4TH, 5TH, AND 6TH SHIFT VERY SMOOTH FOR MY VEHICLE. THERE IS ALSO A VIBRATION WHILE DECELERATING IN 2ND AND 3RD GEARS. I CAN FEEL IT IN THE SHIFTER HANDLE, STEERING WHEEL, SEAT, AND FOOT PEDALS. NOT ONLY AM I DISAPPOINTED IN THE SHIFTING PROBLEM WITH MY 2012 MUSTANG WITH 1,000 MILES; I FEEL IT IS UNSAFE TO DRIVE. *TT

10/20/2011
Components: POWER TRAIN
Incident Date: 06/23/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5C5******
Summary

6 SPEED MANUAL TRANSMISSION, 5.0 LITER ENGINE. WHILE UNDER ACCELLERATION THE TRANSMISSION "HANGS" WHEN SHIFTING FROM 4TH GEAR TO 5TH GEAR. THE SHIFT INTO 5TH GEAR WILL NOT OCCUR UNLESS THE SHIFT IS STOPPED AND STARTED AGAIN I.E. SHIFT BACK TO 4TH AND THEN TO 5TH A SECOND TIME. THIS OF COURSE MEANS THAT THE VEHICLE IS NOT ACCELLERATING, WHICH IS PROBLEMATIC WHEN MERGING IN TRAFFIC ONTO A HIGHWAY OR INTERSTATE IN A METROPOLITAIN AREA. THIS "HANGING" ISSUE HAS NOT OCCURRED IN ANY OTHER GEAR COMBINATION I.E. 1ST TO 2ND, 2ND TO 3RD ETC. ONLY 4TH TO 5TH. SINCE THE FIRST OCCURANCE THIS SCENARIO HAS REPEATED ITSELF AGAIN AND AGAIN UP TO 5-6 TIMES PER WEEK. *TR

10/18/2011
Components: POWER TRAIN
Incident Date: 10/10/2011
Crash: No
Fire: No
Summary

1ST 2ND 3RD SHIFTING PROBLEMS 2012 MUSTANG GT 5.0 6 SPEED. *TR

10/16/2011
Components: POWER TRAIN
Incident Date: 06/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU2C5******
Summary

BINDING SHIFT LINKAGE, UNABLE TO SHIFT. OCCURRED WHEN MERGING UNTO FREEWAY AND SHIFTING FROM 2ND TO 3RD GEAR, NEARLY RUN INTO BY FOLLOWING TRAFFIC, HAD TO COAST TO SHOULDER AND NEARLY STOP BEFORE ABLE TO SHIFT INTO ANY GEAR. IN ADDITION, THE TRANSMISSION GRINDS WHEN SHIFTING TO 5TH GEAR. THE BINDING LINKAGE HAS OCCURRED SEVERAL MORE TIMES SINCE THE INITIAL PROBLEM. I AM 67 YEARS OLD AND HAVE HAD MANY VEHICLES IN MY LIFETIME WITH SIMILAR DRIVETRAINS AND HAVE NOT HAD THIS TYPE OF PROBLEM WITH ANY OF THEM. I PRESENTLY OWN 3 OTHER VEHICLES WITH MANUAL TRANSMISSIONS, ALL FLOOR SHIFTERS ( ONE 4 SPEED, ONE 5 SPEED, AND ONE 6 SPEED), AND THEY HAVE NEVER HAD THIS PROBLEM. I BELIEVE THE LINKAGE AND TRANSMISSION IS DEFECTIVE AND AM RETURNING IT TO THE DEALER IN THE NEAR FUTURE FOR A WARRANTY CLAIM. I HAVE DELAYED THE WARRANTY CLAIM FOR SEVERAL REASONS,NUMBER ONE: THE VEHICLE IS ONE OF SIX I PRESENTLY OWN AND IT SEES VERY LITTLE USE AND HAS VERY LOW MILES ON IT, NUMBER TWO: I HAVE BEEN ABLE TO AVOID DAMAGE FROM THE GRINDING BY SKIPPING 6TH GEAR, NUMBER THREE: THE DEALER IS NOT REAL CLOSE TO MY RESIDENCE SO I HAVE DELAYED THE TRIP THERE UNTIL LOGGING ENOUGH MILES TO JUSTIFY AN OIL CHANGE AT THE TIME OF INVESTIGATING THE GRINDING AND LINKAGE PROBLEM.THE VEHICLE WAS PURCHASED NEW ON 6-1-11 AND HAD APPROXIMATELY 10 MILES ON THE ODOMETER WHEN RECEIVED BY ME. THE VEHICLE HAS THE GETRAG 6 SPEED TRANSMISSION. THE SPACING BETWEEN GEARS SEEMS EXCESSIVELY CLOSE AND MAY CONTRIBUTE TO THE PROBLEM. *TR

10/12/2011
Components: POWER TRAIN
Incident Date: 10/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8C5******
Summary

I WAS DRIVING TO CALIFORNIA TO VISIT MY GOOD FRIEND [XXX]. I WAS AT A STOP LIGHT TRYING TO TURN LEFT AND I HEARD A CRUNCH OR WHINE. IT'S PROBABLY FROM MY CAR OR MY WIFE IS MUNCHING ON A OREO OR WHINING AGAIN. TRY MY HARDEST TO PUT IN GEAR AND I WAS LOCKED OUT OF 2ND AND 3RD GEAR. SOMEONE DRIVING A CRAPPY TITAN ALMOST REAR ENDED ME BECAUSE OF THAT. THIS MT82 TRANSMISSION IS TOTAL JUNK, I WISH I BOUGHT A AUTOMATIC LIKE 2006FAN. I RATHER LET PEOPLE LAUGH AT ME FOR DRIVING AUTOMATIC THAN THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *KB

10/12/2011
Components: POWER TRAIN
Incident Date: 10/12/2011
Crash: No
Fire: No
Summary

WAS TURNING LEFT AT APPROXIMATELY 35 MPH TO GET ONTO HWY ON RAMP. HAD CLUTCH IN ON MANUAL TRANSMISSION AND STICK IN "OUT OF GEAR" POSITION DURING TURN IN ANTICIPATION OF DROPPING TO LOWER GEAR TO GAIN ACCELERATION. WAS UNABLE TO PUT STICK INTO 5TH GEAR AFTER THREE ATTEMPTS - SEEMED "LOCKED OUT" OF GEAR. NO GRINDING NOISES LIKE THE CLUTCH WASN'T IN; JUST LIKE THE GEAR SLOT DIDN'T EXIST. I RELEASED THE CLUTCH AND PUSHED IT BACK IN AND WAS FINALLY ABLE TO GET THE TRANSMISSION INTO 5TH GEAR. *KB

10/12/2011
Components: POWER TRAIN
Incident Date: 07/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0C5******
Summary

THE TRANSMISSION DOESN'T WANT TO GO INTO GEAR WHEN SHIFTING FROM 2-3 GEAR AT HIGHER RPM'S. THIS HAS HAPPENED NUMEROUS TIMES WHILE ENTERING TRAFFIC AND HAVE HAD A COUPLE CLOSE CALLS. TOOK IT TO FORD DEALER WITH 1200 MILES ON IT AND THEY SAID IT'S OKAY, THEY ARE ALL TIGHT WHEN NEW AND I NEEDED TO DRIVE IT MORE TO LOOSEN UP. NOW HAS 1800 MILES AND NO DIFFERENCE. *KB

10/11/2011
Components: POWER TRAIN
Incident Date: 10/04/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF6C5******
Summary

MY GT WAS SHIFTING PERFECT FOR 2000 MILE. ONE DAY I WENT TO AFM AND EVERYONE SAID MY TRANSMISSION IS POS AND WILL FAIL. WHAT DO YOU KNOW. JUST 2 DAYS LATER I ALMOST RUN OVER MY NEIGHBOR BECAUSE I WAS NOT ABLE TO GET INTO GEAR. I HAVE 2 OTHER FRIENDS WITH 2011 GTS, CBATTY AND 06GTFAN. THEY HAVE TO CRY THEMSELVES TO SLEEP AT NIGHT BECAUSE THEIR CAR GRINDS AND WHINES. FORD IS NOT DOING ANYTHING TO HELP THEM. SIGH. *KB

10/09/2011
Components: POWER TRAIN
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF8C5******
Summary

VEHICLE RECENTLY TAKEN TO FORD DEALER FOR THE FOLLOWING COMPLAINTS.... COMPLAINTS: 1.) THERE IS ALWAYS A SENSATION OF "CRUNCHING" WHEN UP-SHIFTING OR DOWN-SHIFTING INTO 1ST, 2ND & 3RD GEARS. SOMETIMES IT'S REALLY BAD, SOMETIMES NOT SO BAD. 2.) IT CAN BE DIFFICULT TO UP-SHIFT OR DOWN-SHIFT INTO 1ST, 2ND & 3RD GEARS. THIS IS MOST COMMON GOING INTO 2ND GEAR. 3.) ON OCCASION, IT IS TOTALLY IMPOSSIBLE TO UP-SHIFT INTO 2ND GEAR. THIS IS NOT UNDER A "SKIP-SHIFT" SITUATION (ENGINE RPM GREATER THAN 3000). 4.) OCCASIONALLY THERE IS A SIGNIFICANT "CLUNK" WHICH CAN BE HEARD & FELT IN THE CABIN, MOST NOTICEABLE WHEN ENGAGING/DISENGAGING THE CLUTCH AT A STEADY, LOW ENGINE RPM. NOTES: A.) NONE OF THE ITEMS ARE MORE OR LESS EVIDENT IF CAR IS "COLD" OR "WARMED UP". B.) ALL CONCERNS ABOVE HAVE BEEN NOTED SINCE ~500 MILES. C.) ALL ITEMS SEEM TO BE GETTING MORE PROMINENT AS MILES INCREASE. D.) VEHICLE IS NOT DRIVEN AGGRESSIVELY - ALL CONCERNS OCCUR AT 3,500 RPM OR LESS. E.) I HAVE OWNED & DRIVEN MANUAL TRANSMISSION VEHICLES CONTINUOUSLY FOR 45 YEARS. DEALER INSPECTION RESULTS OF 10/03/2011: NO PROBLEMS NOTED. *TR

10/07/2011
Components: POWER TRAIN
Incident Date: 09/27/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXC5******
Summary

I HAVE A 6 SPEED MANUAL TRANSMISSION. IT WILL NOT GO INTO 2ND GEAR SOMETIMES AND WHEN IT DOES IT'S NOTCHY AND CLUNKY (SOMETIME IT'S SMOOTH BUT RARE). UNDER HARDER ACCELERATION IT WILL NOT GO INTO 2ND GEAR AT ALL. IT DOES NOT GRIND OR ANYTHING. IT JUST WON'T GO IN. IT'S LIKE HITTING A WALL. I'VE HAD THIS HAPPEN TO ME SEVERAL TIMES ON THE STREET AND HIGHWAY. *TR

10/05/2011
Components: POWER TRAIN
Incident Date: 10/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4C5******
Summary

MY MANUAL TRANSMISSION 2012 FORD MUSTANG WAS INITIALLY AT A STANDSTILL AT THE STOP LIGHT AT A FOUR WAY INTERSECTION. AS I PREPARED TO MAKE A LEFT HAND TURN, I EXPERIENCED DIFFICULTY SHIFTING INTO FIRST GEAR--THE TRANSMISSION DID, HOWEVER, SHIFT INTO FIRST. I ACCELERATED TO MAKE THE TURN, AND HALFWAY THROUGH THE TURN I LOST POWER (APPROXIMATE SPEED WAS 15 MPH)--THE TRANSMISSION SHIFTED OUT OF FIRST GEAR BACK INTO NEUTRAL. IT WAS AS THOUGH IT HAD ONLY PARTIALLY ENGAGED THE GEAR WHEN I INITIALLY SHIFTED INTO FIRST. A NEAR COLLISION ENSUED, AS THERE WAS ONCOMING TRAFFIC. I ORIGINALLY HAD ENOUGH TIME TO MAKE THE TURN, BUT THE LOSS OF POWER CAUSED ME TO COME TO A NEAR STOP IN THE INTERSECTION. I ATTEMPTED TO SHIFT BACK INTO FIRST, BUT THE SHIFT WAS IMPOSSIBLE (THE TRANSMISSION SIMPLY WOULD NOT SHIFT INTO FIRST), SO I SHIFTED INTO SECOND GEAR AND GAVE IT AS MUCH GAS AS POSSIBLE TO GET OUT OF THE INTERSECTION. *TR

10/02/2011
Components: POWER TRAIN
Incident Date: 01/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4B5******
Summary

THE MANUAL TRANSMISSION IN MY 2011 FORD MUSTANG GT HAS GIVEN ME PROBLEMS FOR THE PAST YEAR OF OWNERSHIP. THERE HAVE BEEN MULTIPLE INCIDENTS WHERE THE TRANSMISSION WILL NOT GO INTO 2ND GEAR. THE GEAR APPEARS/FEELS TO BE "LOCKED OUT". THIS HAS HAPPENED WHILE PULLING OUT ACROSS ON-COMING TRAFFIC, AND I HAVE HAD NUMEROUS CLOSE CALLS. I ALSO HAVE HORRIBLE GEAR WHILE/NOISE, AND GRINDING SHIFTS ALMOST ALL THE TIME. FORD HAS REBUILT MY TRANSMISSION, BUT REFUSES TO DO ANYTHING ELSE WITH THE CAR. THEY CLAIM THAT THIS IS "NORMAL" FOR THIS CAR. MY WIFE DRIVES THE VEHICLE, AND I FEAR FOR HER SAFETY. PLEASE HELP ME! *TR

09/28/2011
Components: POWER TRAIN
Incident Date: 09/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3C5******
Summary

SINCE PURCHASE OF MY 2012 FORD MUSTANG V6 WITH MANUAL TRANSMISSION I HAVE NOTICED 5TH GEAR BEING NOTCHY EVEN WITH JUST 4 MILES ON IT. I CURRENTLY HAVE 2715 MILES ON THE CAR AND HAVE HAD SEVERAL OCCASIONS WHERE I HAVE EXPERIENCED GRINDING IN THE TRANSMISSION IN 5TH AND 6TH GEAR MAINLY WHEN IT HAS BEEN BELOW 65 DEGREES FARENHEIT OUT. THE TRANSMISSION IS ALSO DIFFICULT TO SHIFT INTO FIRST AND SECOND AT TIMES BUT THE MAIN CAUSE FOR WRITING THIS COMPLAINT IS THE GRINDING IN 5TH AND 6TH GEAR NO MATTER HOW HARD I TRY TO BE EASY AND GO SLOW WITH SHIFTING IN THE MORNINGS WHEN THE TEMPERATURE IS COOLER.

09/23/2011
Components: POWER TRAIN
Incident Date: 06/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF1C5******
Summary

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

09/22/2011
Components: POWER TRAIN
Incident Date: 09/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF9C5******
Summary

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

09/19/2011
Components: POWER TRAIN
Incident Date: 09/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5C5******
Summary

6 SPD MANUAL TRANSMISSION, UNABLE TO UPSHIFT TO 3RD GEAR AROUND 4000 RPM. HAD TO WAIT UNTIL THE RPMS CAME DOWN BELOW 2000 BEFORE IT WOULD GO INTO 3RD. WAS ACCELERATING FROM AN ON RAMP AND TRYING TO MERGE WITH THE 65 MPH+ TRAFFIC. HAD TO RIDE THE SHOULDER FOR A BIT UNTIL THE TRANSMISSION WOULD LET ME SHIFT. NOT SAFE AT ALL. *KB

09/09/2011
Components: POWER TRAIN
Incident Date: 04/29/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT SHE WAS UNABLE TO SHIFT BETWEEN THIRD AND FOURTH GEARS AND WOULD HEAR A LOUD GRINDING NOISE FROM THE VEHICLE. IN ADDITION, THERE WAS SMOKE COMING FROM THE VEHICLE ABNORMALLY. THE VEHICLE WAS TOWED TO THE DEALER AND THE TRANSMISSION WAS REPLACED YET THE FAILURE RECURRED SHORTLY THEREAFTER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN. THE VIN WAS UNAVAILABLE.

09/09/2011
Components: POWER TRAIN
Incident Date: 06/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU9C5******
Summary

SIX SPEED MANUAL MT-82 TRANSMISSION SHIFTS HARD WHEN COLD MAKING IT DIFFICULT TO ACCELERATE INTO TRAFFIC. *TR

09/06/2011
Components: POWER TRAIN
Incident Date: 08/31/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU9C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE WOULD SHIFTS OUT OF GEAR WHEN TRAVELING AT HIGH SPEEDS. THE DEALER STATED THAT THE MANUFACTURER DESIGNED THE VEHICLE IN A MANNER THAT WOULD AVOID UP SHIFTING WHEN TRAVELING AT HIGH SPEEDS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 250.

09/04/2011
Components: POWER TRAIN
Incident Date: 05/31/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2C5******
Summary

I BOUGHT A 2012 MUSTANG GT PREMIUM IN APRIL. STARTING AT ABOUT 2000 MILES, MY CAR HAS HAD A LARGE "THUNK" WHEN SHIFTING FROM 1ST TO 2ND GEAR, OCCASIONALLY CAUSING A "LOCK-OUT." USUALLY, THIS LOCKOUT OCCURS AT LOW SPEEDS (I.E. UNDER 15 MPH) OR OCCASIONALLY WILL OCCUR WHEN STOPPED THIS ISSUE HAS BEEN REPORTED TO THE LOCAL DEALERSHIP A TOTAL OF 3+ TIMES, WITH THE FIRST ACTION BEING A REPLACEMENT OF THE FLUID PER THE TSB. WHILE THIS IMPROVED THE ISSUE, IT DID NOT RESOLVE IT. THE SECOND TIME IT WAS DROPPED OFF, ONE OF THE SERVICE CONSULTANTS RECOGNIZED THE ISSUE. I REMOVED THE CAR FROM THE DEALERSHIP SINCE I WAS GOING ON A LONG VACATION WITH THE CAR. AFTER DROPPING IT OFF THE THIRD TIME, THE ISSUE WAS RECOGNIZED AGAIN (AFTER MUCH DELAY). THE DEALERSHIP TESTED ANOTHER CAR OF SIMILAR MILES, WHICH WAS "NOTCHY" BUT NOT TO THE EXTENT OF MY OWN VEHICLE. REGARDLESS, IT WAS NOT FOUND TO BE "EXCESSIVE." I ESCALATED MY CLAIM THROUGH A FORD SERVICE REP WHO SUBSEQUENTLY CALLED AND EXPLAINED THAT IT WAS NOT "EXCESSIVE" ENOUGH AND THAT THE DEALER COULD NOT REPLICATE THE PROBLEM TO THE EXTENT I EXPERIENCE. I PROCEEDED TO REQUEST A TEST DRIVE WITH THE OTHER VEHICLE AND NOTICED THE SIMILAR FEEL, BUT NONE OF THE NOISE OR "LOCK-OUT." I AGREED TO DRIVE ANOTHER COLLECTION OF MILES, BUT THE LOCK-OUT IS STILL PRESENT AT REGULAR INTERVALS, LEADING ME TO BELIEVE THIS IS A SYSTEMATIC SAFETY ISSUE. *TR

09/02/2011
Components: POWER TRAIN
Incident Date: 08/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU8C5******
Summary

THE CAR WILL NOT SHIFT INTO REVERSE UNLESS THE TRANSMISSION HAS REACHED FULL OPERATING TEMPERATURE. IF YOU DON'T LEAVE IT IN REVERSE OVERNIGHT, YOU SIMPLY HAVE TO WAIT FOR THE CAR TO REACH THAT TEMPERATURE TO BACK OUT OF A PARKING SPOT. IT IS ALSO EXTREMELY DIFFICULT TO SHIFT INTO 1ST, 2ND OR 3RD GEAR UNTIL THE CAR HAS WARMED UP FOR 5-10 MINUTES. THIS MAKES IT VERY DANGEROUS TO TURN/MERGE INTO TRAFFIC IF YOU HAVEN'T ALLOWED THE CAR TO REACH FULL OPERATING TEMPERATURE. I HAVE HAD NO ISSUES WITH THE TRANSMISSION ONCE THE CAR IS FULLY WARMED UP. *TR

09/01/2011
Components: POWER TRAIN
Incident Date: 08/28/2011
Crash: No
Fire: No
Summary

I HAVE A 2012 MUSTANG WITH THE GETRAG MT82 6 SPEED TRANSMISSION WITH THE KNOW ISSUE OF NOTCHY SHIFTING AND SOMETIMES NOT GOING INTO GEAR. MORE THAN ONCE WHILE MAKING A TURN I FOUND MYSELF GOING TO SLOW FOR SECOND GEAR AND WHEN TRYING TO GO TO FIRST GEAR I AM LOCKED OUT. SO I AM FORCED TO EITHER UNEXPECTEDLY SLOW DOWN TO A NEAR STOP TO GO INTO FIRST WHICH COULD LEAD TO A ACCIDENT, OR GO TO SECOND AND HOPE I DON'T STALL. THIS IS A PROBLEM I HAVE NEVER EXPERIENCED IN ANY OTHER MANUAL CAR I HAVE DRIVEN (2007 HONDA CIVIC, AND 2009 FORD MUSTANG). *TR

08/31/2011
Components: POWER TRAIN
Incident Date: 07/31/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6C5******
Summary

2012 MUSTANG GT 5.0 BUILD 2/11. SHIFTING INTO 2ND GEAR HAS A LITTLE GRIND BUT FEELS BETTER OR COMPLETELY GOES AWAY AS THE CAR WARMS UP, ALSO WHEN TURNING SHIFTING FROM 1ST TO 2ND HAS A GRIND NO MATTER IF THE CAR IS WARMED UP OR NOT. I HAVE ALSO BEEN LOCKED OUT OF 3RD GEAR UNDER ACCELERATION. THIS APPEARS TO BE A SAFETY CONCERN AS I HAVE TO DEAL WITH AN INCONSISTENT TRANSMISSION. *TR

08/30/2011
Components: POWER TRAIN
Incident Date: 08/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5C5******
Summary

NOTICED A TRANSMISSION LEAK WHILE ROTATING TIRES. TOOK IT TO MY FORD DEALER, WHO EXAMINED THE LEAK AND INFORMED ME THAT THE FORWARD TRANSMISSION SEAL FAILED. THE SERVICE MANAGER TOLD ME THAT THEY HAD TO REMOVE THE TRANSMISSION TO REPLACE THE SEAL. UNABLE TO DETERMINE IF THERE IS INTERNAL DAMAGE TO TRANSMISSION. THE CAR IS 2 MONTHS OLD AND HAS 5700 MILES. DEALER SAID THIS IS HAPPENING TO MANY MUSTANG TRANSMISSIONS AND THERE IS A SERVICE BULLETIN.

08/29/2011
Components: UNKNOWN OR OTHER
Incident Date: 07/27/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1C5******
Summary

WHILE TRYING TO SHIFT FROM 1ST TO 2ND IT WONT GO INTO 2ND GEAR, IT FEELS LIKE SOMETHING IS BLOCKING THE GEAR AND IT ALSO HAS DONE IT GOING FROM 2ND TO 1ST. DURING ONE INSTANCE WHEN I WAS TURNING AND TRIED TO SHIFT INTO 2ND GEAR AND COULDN'T I WAS ALMOST HIT BY AN ONCOMING CAR BUT THEY WERE ABLE TO GO AROUND ME AT THE LAST SECOND. I ALSO HAVE A VIBRATION IN THE TRANSMISSION AT AROUND 2500 RPM'S.

08/29/2011
Components: WHEELS
Incident Date: 08/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0C5******
Summary

I AM SENIOR CITIZEN AND LOVE MY 2012 MUSTANG, EXCEPT THAT THE V-6 MODEL DOES NOT HAVE A SPARE TIRE WHEEL. I AM GREATLY CONCERNED THAT IF A LARGE PIECE OF METAL RUINS MY TIRE OR CAUSES MY TIRE TO BLOW OUT, I WILL BE STRANDED ON A BRIDGE, RURAL ROAD OR THE INTERSTATE, WITHOUT A SPARE TIRE TO GET ME TO SAFETY. I WOULD HAVE TO BE STRANDED UNTIL HELP ARRIVED, AND WHAT IF AT NIGHT, AND I CAN;T GET A NEW TIRE UNTIL THE NEXT DAY. THIS, I FEEL IS A SAFETY MATTER FOR THE MOTORIST. A MINI SPARE SHOULD BE STANDARD ON ALL CARS. YOU NEVER KNOW WHO MIGHT STOP WHILE YOU ARE STRANDED AND ATTACK OR ROB YOU. EVEN THE POLICE CAN'T HELP YOU WITH NO SPARE TIRE, AND YOU HAVE TO SIT IN A DANGEROUS PLACE UNTIL A TOW TRUCK ARRIVED. I COMPLAINED TO FORD AND THEIR REPLY WAS BUY A GT V-8 MODEL WHICH DOES COME WITH A SPARE TIRE AND WHEEL. I FEEL THIS IS A SAFETY COMPLAINT AND THAT FORD SHOULD SUPPLY A MINI SPARE TIRE AND JACK AT LITTLE OR NO COST. THANK YOU. UPDATED 08/31/11 *BF

08/28/2011
Components: POWER TRAIN
Incident Date: 08/05/2011
Crash: No
Fire: No
Summary

THIS VEHICLE IS SOMETIMES DIFFICULT TO SHIFT INTO GEAR. SHIFTING INTO REVERSE IS A CHALLENGE REQUIRING UNUSUALLY HIGH EFFORT TO ENGAGE PUSH-DOWN MECHANISM. SHIFTING INTO 1ST FROM STANDSTILL IS USUALLY DIFFICULT AND NOTCHY, SOMETIMES REQUIRING ME TO DO IT ALL OVER AGAIN, EVEN WHEN I AM BLOCKING TRAFFIC. 1ST-2ND SHIFTING IS SOMETIMES UNCERTAIN AS IS 2-3, 3-4. DOWNSHIFTING INTO 3RD AND 2ND GRINDS SOMETIMES. CLUTCH FULLY DEPRESSED FULLY AT ALL TIMES DURING SHIFTS. THE TRANSMISSION ALSO FEELS AND SOUNDS VERY CLUNKY UPON CLUTCH DEPRESS/RELEASE. *TT

08/18/2011
Components: POWER TRAIN
Incident Date: 08/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9C5******
Summary

NEWLY PURCHASED 2012 MUSTANG COUPE V6 HAS UNUSUAL TROUBLE SHIFTING FROM 1ST TO 2ND GEARS ON THE 6 SPEED MANUAL TRANSMISSION.. THE SHIFTING IS NOT SMOOTH, AND FEELS NOTCHED AS YOU SLIDE IT INTO PLACE. INCIDENT OCCURS DAILY, AND CONCERNS ARE RISING FOR PREMATURE WEAR ON THE TRANSMISSION. CURRENTLY INQUIRIES HAVE BEEN MADE WITH THE DEALERSHIP, BUT NO ACTION HAS BEEN TAKEN. *KB

08/14/2011
Components: POWER TRAIN
Incident Date: 06/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF1C5******
Summary

JUNE, 2012 (2012 NOT A DROPDOWN OPTION). I CURRENTLY OWN A 2012 MUSTANG RTR, THIS WAS PURCHASED THIS YEAR IN JUNE WITH 300 MILES ON THE ODOMETER. I EXPERIENCED INTERMITTENT ENGAGEMENT PROBLEMS WITH THE TRANSMISSION WITH GEARS 1-3 EITHER UPSHIFTING OR DOWNSHIFTING PRETTY MUCH OUT OF THE GATE. WHAT HAPPENS IS THE GEARS FAIL TO COMPLETELY SYNCHRONIZE WITH THE CLUTCH IN, RESULTING IN ANYTHING FROM A PARTIAL LOCK-IN, WHICH CAUSES THE GEARS TO GRIND, OR A COMPLETE FAILURE TO ENGAGE, WHICH REQUIRES A SHIFT TO NEUTRAL AND REPEATED CLUTCHING TO GET A SYNCHRONIZATION TO OCCUR. CURRENTLY THE CAR HAS APPROXIMATELY 1500 MILES AND THE PROBLEM CONTINUES ON A COMPLETELY RANDOM BASIS. I HAVE NOT TAKEN THE CAR BACK TO THE DEALER AS NOTHING I DO BEHIND THE WHEEL CAN MAKE THIS HAPPEN AT WILL AND IT WASN'T UNTIL I WAS RECENTLY INFORMED ABOUT THE NHTSA'S ONGOING COMPLAINTS WITH THIS ISSUE THAT I THOUGHT I SHOULD VOICE MY ISSUES AS WELL. WHILE THESE OCCURRENCES HAVE MAINLY BEEN CENTERED AROUND THE 2011 MODEL YEAR AND HAVE NOT YET RESULTED IN AN ACCIDENT, I DO NOT WISH MY MODEL YEAR CAR TO EXPERIENCE A CATASTROPHIC DRIVETRAIN FAILURE TO BE CONSIDERED FOR A RECALL. *TR

08/14/2011
Components: SUSPENSION,POWER TRAIN
Incident Date: 07/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXC5******
Summary

WHILE SLOWLY DRIVING AROUND SOME POT-HOLES ON A UNEVEN PAVEMENT IN A DET. MI. AREA , I FELT AND HEARD SOME LOUD SQUEALING FROM UNDER THE FRONT OF THE CAR. SECONDS LATER I NOTICED THE MANUAL GEAR SHIFTS WERE VERY STIFF AND HAD USE MORE EFFORT TO MAKE MANUAL SHIFTS. DAYS LATER, I TOOK THE CAR TO MY LOCAL FORD DEALER FOR MY 5000 MI OIL CHANGE AND INSPECTION.AFTER ORDERING PARTS, I TOOK THE CAR BACK AND BOTH LOWER CONTROL ARMS AND BUSHING WERE CHANGED. I AM NOT SURE IF THE MECHANIC ALSO WORKED ON THE GEARBOX OR NOT. FOR ABOUT A WEEK THE GEAR SHIFTS WERE VERY SMOOTH, BUT THEY VARY NOW , FROM SMOOTH TO STIFF.

08/12/2011
Components: POWER TRAIN
Incident Date: 07/24/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED WHEN ACCELERATING AND SHIFTING FROM FIRST TO SECOND GEARS HE NOTICED THAT HE COULDN'T FULLY MOVE THE LEVER INTO SECOND GEAR. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,400. THE VIN WAS NOT AVAILABLE.

08/10/2011
Components: POWER TRAIN
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG GT. THE CONTACT EXPERIENCED UNEXPECTED INABILITY TO SHIFT GEARS. IN ADDTION, THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE INTO FIRST GEAR, BUT THE VEHICLE SHIFTED INTO REVERSE. THE DEALER REPLACED THE FLUID; HOWEVER, THE VEHICLE'S PERFORMANCE DID NOT CHANGE. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE APPROXIMATE FAILURE MILEAGE WAS 800 AND THE CURRENT MILEAGE WAS 2,500.

08/10/2011
Components: POWER TRAIN
Incident Date: 07/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7C5******
Summary

MT 82 6 SPEED MANUAL TRANSMISSION -- WHEN SHIFTING GEARS BETWEEN 1-3 THE TRANSMISSION SHOWS SIGNS OF POOR CRAFTSMANSHIP AS IT IS VERY DIFFICULT TO CHANGE GEARS AT TIMES AND REFUSES TO GO INTO GEAR NO MATTER HOW HARD YOU ATTEMPT TO PUT IT INTO GEAR. ALSO, IT WILL OCCASIONALLY POP OUT OF GEAR DURING MODERATE TO HIGH ACCELERATION. HAS DIFFICULTY SHIFTING AT TIMES WHERE IT IS MOST CRITICAL SUCH AS ON THE HIGHWAY, PASSING A CAR, MERGING ONTO THE HIGHWAY, OR CRUISING THROUGH TOWN THROUGH AN INTERSECTION. THE TRANSMISSION ALSO SHOWS SIGNS OF DIFFICULTY IN GEARS 4-6, PARTICULARLY 5TH WHEN ATTEMPTING TO ENGAGE THE GEAR.

08/09/2011
Components: POWER TRAIN
Incident Date: 08/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4C5******
Summary

I OWN A 2012 MUSTANG, PURCHASED 06/13/11 .I HAVE HAD THE CAR FOR ABOUT TWO MONTHS AND HAVE EXPERIENCED MANY PROBLEMS WITH THE CAR. THE CHECK ENGINE LIGHT CARE ON THE SECOND WEEK I BOUGHT THE CAR, IT STAYED ON FOR A DAY THEN WENT AWAY , I FIGURED IT WAY BAD GAS, BUT I MAY HAVE BEEN WRONG. THE TRANSMISSION HAS BEEN VERY NOTCHY WHEN SHIFTING FROM FIRST TO SECOND GEAR EVER SINCE I PURCHASED THE CAR. NORMALLY THIS NOTCHYNESS GOES AWAY WHEN THE CAR IS WARMED UP , I TRY TO BABY IT AS MUCH AS POSSIBLE IN FEAR OF DAMAGING THE TRANSMISSION. ON TWO OCCASIONS, WHEN SHIFTING FROM FIRST TO SECOND I HAVE HAD THE TRANSMISSION POP OUT OF SECOND GEAR, THIS WAS UNDER SLOW ACCELERATION. LUCKILY THIS HAS ONLY HAPPENED IN MY WORK PARKING LOT AND NOT WHEN MERGING ONTO TRAFFIC OR PULLING OUT OF MY DRIVEWAY , ETC.. WHERE IT COULD BE A MAJOR SAFETY CONCERN. I HAVE A CONCERN WITH THE CLUTCH IS VERY NOISY AND ROUGH WHEN ENGAGING/DISENGAGING , IT FEELS AS IF SOMETHING IS LOOSE OR NOT WORKING PROPERLY. THIS NOISE WORRIES ME, AS I DON'T RECALL HEARING/FEELING IT ON THE CARS I TEST DROVE BEFORE THIS PURCHASE. THIS NEXT ISSUE IS AN ODD PROBLEM BUT A PROBLEM NON THE LESS, I HAVE HAD MY EMERGENCY FLASHERS TURN BY THEMSELVES WHEN I ADJUST MY AC/HEAT SETTINGS, THIS HAS HAPPENED A FEW TIMES SINCE PURCHASE AND IS ANNOYING. THE MOST RECENT PROBLEM HAPPENED LAST SUNDAY WHEN I WAS ON THE HIGHWAY IN 5TH GEAR, I WENT TO ACCELERATE BUT THE CAR DIDN'T GO ANYWHERE, THE RPMS INCREASED HOWEVER THE CAR DID NOT MOVE FASTER.. IT SEEMED TO NOT HAVE POWER AFTER 3K RMPS . I SHIFTED INTO 4TH AND TRIED TO ACCELERATE, SAME THING, NO POWER. I SHIFTED BACK INTO 5TH AND CONTINUED TO DRIVE HOME WORRIED ABOUT MY CARS HEALTH AND MY SAFETY..... FEW MINUTES LATER THE CHECK ENGINE LIGHT CAME ON. THANKFULLY, I MADE IT HOME WITH NO PROBLEMS .BUT THE CAR IS STILL NOT RUNNING RIGHT. I AM BRINGING THE CAR INTO FORD THIS WEDNESDAY AND I WILL LET THEM KNOW ABOUT THE PROBLEMS I HAVE BEEN HAVING. MORE INFORMATION TO FOLLOW. *TR

08/09/2011
Components: POWER TRAIN
Incident Date: 05/13/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO GEAR WHEN TRAVELING AT SPEEDS OF 60 MPH AND ABOVE. THE CONTACT HAD TAKEN THE VEHICLE INTO THE DEALER SEVERAL TIMES BUT THE DEALER WAS UNABLE TO LOCATE THE CAUSE OF FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 6,000.

08/09/2011
Components: POWER TRAIN
Incident Date: 08/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4C5******
Summary

I AM HEREBY LODGING A COMPLAINT ABOUT THE MT82 TRANSMISSION IM MY 2012 V6 FORD MUSTANG, AND YOU MAY ALSO INCLUDE MY 2011 V6 MUSTANG AS WELL, AS IT ALSO SUFFERED THE SAME PROBLEM. THE DATE GIVEN IS NOT THE 1ST, NOR WILL IT BE THE LAST TIME THIS HAS OCCURRED. 99% OF THE TIME..IT SHIFTS FINE, HOWEVER...SOMETIMES AT LOW SPEED THE TRANS WILL 'GRAB' THE TEETH OR GRIND WHILE SHIFTING AND SHIFTING AT SPEED(ENTERING A HIGHWAY OR PASSING SLOWER TRAFFIC)WILL RESULT IN GEAR 'LOCKOUT' AND OVER REVVING....MOSTLY ON UPSHIFTS, BUT SOMETIMES ON DOWNSHIFTING TOO. I KNOW I AM ONE OF A GROWING LIST(AND AN 18 YEAR FORD DEALER EMPLOYEE)OF MUSTANG OWNERS EXPERIENCING THIS PROBLEM...FORD NEEDS TO GET ON THIS BEFORE THEIR REPUTATION AND THE MUSTANG HERITAGE BECOMES TARNISHED!! *TR

08/08/2011
Components: POWER TRAIN
Incident Date: 06/18/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE TRANSMISSION WOULD NOT SHIFT WHEN ATTEMPTING TO SHIFT IN AND OUT OF FIFTH GEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THIS WAS A KNOWN FAILURE, BUT THERE WAS NO REMEDY AVAILABLE. THE FAILURE MILEAGE WAS 1,700. THE VIN WAS UNKNOWN.

08/08/2011
Components: POWER TRAIN
Incident Date: 08/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5C5******
Summary

SHIFTS BETWEEN 1ST TO 2ND, 2ND TO 3RD, AND 3RD TO 4TH CAN BE VERY DIFFICULT TO ENGAGE WHEN ACCELERATING. ON MANY OCCASIONS MULTIPLE ATTEMPTS TO ENGAGE GEARS MUST BE MADE.

08/06/2011
Components: POWER TRAIN
Incident Date: 07/31/2011
Crash: No
Fire: No
Summary

2012 FORD MUSTANG BOSS 302 WITH 4500 MILES ON THE CAR. THE CLUTCH PEDAL STICKS TO THE FLOOR AT HIGH RPM ONLY ON THE 3-4 SHIFT. THE PEDAL JUST HANGS MAKING IT IMPOSSIBLE TO GET THE CAR INTO ANY GEAR UNTIL THE RPMS FALL AND THEN THE CLUTCH PEDAL WILL SUDDENLY SPRING BACK TO THE FULLY RELEASED POSITION WITH AN AUDIBLE SUCKING SOUND. I TOOK THE CAR TO THE DEALER AND THEY CLAIM TO NOT BE ABLE TO REPLICATE THE ISSUE. EVERY SINGLE TIME YOU TRY TO SHIFT AT HIGH RPM 3-4 THE PROBLEM HAPPENS. THE DEALER ALSO REFUSED TO PERFORM THE TRANSMISSION FLUID SWAP TSB TO FIX THE CRUNCH ON 1-2 AND 2-3 SHIFT WHEN THE TRANSMISSION IS COLD. *TT

08/04/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 07/11/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1C5******
Summary

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED WHILE SITTING AT A STOP LIGHT THE RPM SUDDENLY STARTED TO INCREASE AS IF THE VEHICLE WANTED TO TAKE OFF. THE BRAKE WAS BEING DEPRESSED FIRMLY TO DECREASE THE RPM ACCELERATION. THE CONTACT STATED THAT THIS RECURRED AT LEAST FOUR TIMES AT EACH STOP LIGHT WHILE HIS FOOT WAS ON THE BRAKE. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE THE FAILURE AFTER RUNNING DIAGNOSTICS. THE DEALER INFORMED THE CONTACT THEY WOULD INSTALL A FLIGHT RECORDED ANALYZER ON HIS VEHICLE TO RECORD WHAT WAS HAPPENING TO THE VEHICLE. THE CONTACT STATED HE DOES NOT FEEL COMFORTABLE WITH THE VEHICLE AND DOES NOT WANT THE INSTALL. THE MANUFACTURER WAS SENT AN EMAIL AND HE HAS NOT RECEIVED AN ANSWER. THE FAILURE MILEAGE WAS 600.

07/28/2011
Components: POWER TRAIN
Incident Date: 07/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU3C5******
Summary

BRAND NEW 2012 BOSS 302 MUSTANG WITH MT-82 TRANSMISSION. FAILURE TO SHIFT INTO 3RD & 5TH GEARS IN REGULAR DRIVING CYCLE TRANSMISSION GRINDS /POPS OUT OF 3RD & 5TH GEARS RENDERING CAR MISSION DISABLED/ REQUESTED A REPLACEMENT TRANSMISSION AFTER TAKING BACK TO DEALER , AND FORD WILL NOT REPLACE, ONLY REPAIR/ MEANWHILE, PARTS HAVE BEEN ON BACK ORDER FOR 2+ WEEKS, BAR IS AT DEALER FOR 3 WEEKS NOW/ FORD IS AWARE OF THESE TRANSMISSION ISSUES WITH THE MT-82 MODEL TRANSMISSIONS, AND WILL NOT ADMIT TO THEIR DESIGN/BUILD ISSUES.

06/20/2011
Components: POWER TRAIN
Incident Date: 06/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXC5******
Summary

I OWN A 2012 MUSTANG GT WITH MANUAL TRANSMISSION. THE CAR HAS EXHIBITED VERY ROUGH SHIFTING ABOUT A WEEK AFTER PURCHASE. ADDITIONALLY THE CLUTCH AND DRIVETRAIN ARE VERY NOISY - LOT'S OF CLANGS AND SEEMINGLY LOOSE PARTS. THE CAR WILL POP OUT OF GEAR OCCASIONALLY WHEN IN 1ST. SHIFTING FROM 1ST TO 2ND IS SOMETIMES SMOOTH, SOMETIMES VERY ROUGH AND SOMETIMES GRINDS. ATTEMPTING TO SHIFT INTO 2ND WHEN MAKING A LEFT HAND TURN SEEMS TO MAKE ROUGH SHIFTING WORSE. I WAS AT A LIGHT MAKING A LEFT TURN ON A FOUR LANE ROAD. I WAS IN THE LEFT HAND LAND WITH A TRACTOR TRAILER TO MY RIGHT. THE LIGHT CHANGED AND WE BOTH STARTED MOVING. I TRIED TO SHIFT FROM 1ST TO 2ND AND WAS NOT ABLE TO ENGAGE THE GEAR AND LOST SPEED. THE TRACTOR TRAILER HOWEVER CONTINUED WITH THE TURN AND HAD TO SLAM ON HIS BREAKS TO AVOID SIDE SWIPING MY CAR. IF THE DRIVER HADN'T REACTED, HE WOULD HAVE HIT THE CAR. IF I HAD A PASSENGER IN THE FRONT SEAT AND HAD BEEN HIT THEY COULD HAVE BEEN INJURED OR WORSE. THIS CAR IS EQUIPPED WITH SKIP SHIFT TECHNOLOGY HOWEVER THE DASHBOARD MESSAGE THAT LIGHTS WHEN IT IS ACTIVE DID NOT LIGHT. THIS CAR HAS A SERIOUS SAFETY ISSUE WHICH SEEMS TO BE GETTING PROGRESSIVELY WORSE. THE FIRST TIME THE CAR WAS BROUGHT TO THE DEALER WAS FOR THE NOISY CLUTCH/TRANS - THEY FELT IT WAS "LOUDER THAN NORMAL" AND AFTER DISCUSSING WITH THEM THEY FELT IT WOULD NOT BREAK DOWN. WITH THIS MOST RECENT ISSUE OF NOT BEING ABLE TO SHIFT INTO GEAR AND A NEAR-MISS ACCIDENT, I'M SCHEDULING THE CAR TO BE SERVICED. THIS IS IN MY OPINION PRIMARILY A MAJOR SAFETY FLAW AND SECONDLY A RED FLAG FOR DURABILITY FOR THE LIFE OF THIS DRIVETRAIN. A TRANSMISSION THAT IS GRINDING GEARS / GETTING LOCKED OUT OF GEARS AFTER A COUPLE OF HUNDRED MILES CAN'T LAST FOR WHAT YOU WOULD NORMALLY EXPECT A TRANSMISSION TO LAST FOR. OVER THE LIFE OF THE CAR, HOW MANY MORE SITUATIONS WHERE YOU NEED TO MANEUVER THE CAR TO AVOID AN ACCIDENT WILL ARISE. HOW MANY OF THOSE TIMES WILL THE TRANSMISSION NOT RESPOND? *TT

06/15/2011
Components: POWER TRAIN
Incident Date: 06/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXC5******
Summary

2012 MUSTANG V6 MANUAL 6 SPEED TRANSMISSION. HARD TO SHIFT INTO 1ST GEAR. STOPPED AT A RED LIGHT ON PCH AND TOPANGA CANYON WITH MY 3 YEAR OLD IN A BABY DAUGHTER IN THE BABY SEAT IN THE BACK BEHIND ME. I SAW A DRIVER BEHIND ME COMING IN TOO FAST. I STARTED PREPPING IF I HAD TO MOVE FORWARD INTO THE INTERSECTION THAT HAD NO TRAFFIC JUST IN CASE. WOULD NOT SHIFT INTO 1ST GEAR NO MATTER WHAT I TRIED. QUICKLY I SHIFTED INTO 2ND AND SAW THE DRIVER SMASH THE BREAKS WHILE HIS TIRES WERE SMOKING AS HE WAS APPROACHING MY REAR END IN A SLIDE. CAR HAD ENOUGH POWER TO MOVE ME FORWARD 10 FEET AND AVOID A COLLISION. *TR

06/02/2011
Components: POWER TRAIN
Incident Date: 05/28/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5C5******
Summary

2012 MUSTANG GT 5.0 1.MERGING ONTO THE FREEWAY, COULD NOT GET THE CAR IN 2ND GEAR. 2.THIS HAPPENS ALL THE TIME. AND COULD BE DEADLY, 1 OF THESE TIMES, IF THE DRIVERS DON'T RECOGNIZE I CAN NOT ACCELERATE UP TO SPEED, BECAUSE IM STUCK TRYING TO GET MY CAR INTO GEAR IN A PANIC. 3.NOTHING HAS BEEN DONE BY FORD OR THE DEALER BECAUSE THE SAY NOTHING IS WRONG AND IT IS NORMAL! *TR

05/28/2011
Components: POWER TRAIN
Incident Date: 05/28/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU7C5******
Summary

BRAND NEW 2012 FORD MUSTANG BOSS 302, 5.0L, MT82 6-SPD TRANSMISSION. MY UNDERSTANDING IS THIS CAR HAS A REVISED CLUTCH MECHANISM VS. THE 2011 MODEL YEAR. REGARDLESS, I'VE BEGUN TO EXPERIENCE THE SAME ISSUES 2011 MODEL YEAR OWNERS REPORT. I'VE OWNED THE CAR LESS THAN TWO WEEKS AND WITH LESS THAN 200 MILES ON THE CAR AT A STOP LIGHT THE TRANSMISSION FAILED TO ENGAGE INTO FIRST GEAR FULLY. THIS RESULTS IN A GRINDING COMING FROM THE TRANSMISSION. NEARLY REAR ENDED, VEHICLE WAS AT A LIGHT AT THE END OF A FREEWAY RAMP AND WAS UNABLE TO ACCELERATE UNTIL THE CAR WAS PLACED INTO NEUTRAL AND RE-SHIFTED TO 1ST. 1ST TO 2ND AND 2ND TO 3RD SHIFTS TEND TO BE HARD, ROUGH OR CLUNKY. ON OCCASION SHIFTS TO 5TH EXHIBIT A CLUNKY SENSATION AS WELL. AT 295 MILES WAS UNABLE TO SHIFT INTO 2ND GEAR, YOU COULD HEAR THE SYNCHROS WINDING UP IN THE TRANSMISSION DURING THE ATTEMPT. LIKEWISE MOVING BACK TO FIRST, EVEN AT SPEEDS OF LESS THAN 5MPH IN THIS INSTANCE, RESULTED IN A ROUGH ENGAGEMENT AND SYNCHRO WHINE FROM THE TRANNY. DRIVING IN 2ND GEAR AT 20MPH AND PUSHING THE CLUTCH IN TO COAST RESULTS IN A RATTLING NOISE INTERMITTENTLY. THIS RATTLING JUST STARTED WITHIN THE LAST 50 MILES OF DRIVING. THE BUILD DATE ON THE VEHICLE WAS 3/31/2011. I'VE NOT YET REPORTED THIS ISSUE TO MY FORD DEALER BUT INTEND TO SHORTLY! VERY VERY WORRIED AT OVER $42,000 THIS IS THE MOST EXPENSIVE VEHICLE I'VE EVER PURCHASED AND AM GRAVELY CONCERNED I MAY HAVE A LEMON ON MY HANDS. MY PREVIOUS MUSTANG WITH A 5 SPD MANUAL NEVER EXHIBITED THESE TENDENCIES. FORD MUST RESOLVE THE ISSUES THE MT-82 6 SPEED TRANSMISSION IMMEDIATELY OR REPLACE IT WITH A PROPERLY DESIGNED ALTERNATE UNIT. I WON'T ENTERTAIN HAVING MY SPECIAL EDITION VEHICLE DAMAGED DUE TO A FAULTY TRANSMISSION. LIKEWISE I UNDERSTAND THE FIX OFFERED TO 2011 OWNERS ONLY MAKES MATTERS WORSE, I REFUSE TO TRY ANYTHING THAT WILL WORSEN THE CURRENT SITUATION. DEEPLY FEARFUL THAT CONTINUED USE OF MY 2012 VEHICLE WILL RESULT IN CONSIDERABLE DRIVETRAIN DAMAGE OR ACCIDENT. *TR

05/27/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 05/26/2011
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2C5******
Summary

WHILE DRIVING SLOWLY AT A INTERSECTION AND GENTLY APPLYING THE BRAKES THE ENGINE ACCELERATED AND THE ABS WENT ON BUT THE CAR DIDN'T STOP UNTIL I TURNED THE CORNER. I CHECKED THE NEXT DAY TO SEE IF IT WAS POSSIBLE THAT I HAD APPLIED THE BRAKES AND THE ACCELERATOR PEDAL. THERE IS NO WAY MY FOOT COULD HAVE APPLIED BOTH SYSTEMS SIMULTANEOUSLY. I HAD THE DEALER CHECK MY AUTO TODAY BUT BECAUSE THE CHECK ENGINE DIDN'T COME ON THE COULD NOT FIND ANY MALFUNCTION. THIS IS THE FIRST OCCURRENCE ON THE 2012 FORD MUSTANG V6. *TR

03/27/2011
Components: POWER TRAIN
Incident Date: 03/26/2011
Crash: No
Fire: No
Summary

I CURRENTLY DRIVE A 2012 FORD MUSTANG GT COUPE (THIS SITE WILL NOT LET ME SELECT A 2012 MUSTANG FROM THE DROP DOWN MENU, ONLY 2011), PURCHASED 3/11/11. IT IS CURRENTLY EXPERIENCING A "CLUTCH STAY OUT" PROBLEM. IT IS A SIX SPEED MANUAL TRANSMISSION. WHEN SHIFTING FROM FIRST TO SECOND GEAR AT HIGH RPM, THE CLUTCH WILL NOT RELEASE FOR THE SHIFT UNTIL THE RPMS FALL BACK BELOW A CERTAIN LEVEL. I AM UNSURE IF THIS HOLDS TRUE FOR ALL THE GEARS AS MY CAR IS STILL FAIRLY NEW AND IN BREAK-IN AND I HAVEN'T TAKEN ANY GEAR PAST 5K RPM. THAT SAID, THE PHYSICAL EXPERIENCE GOES LIKE THIS, "TAKE FIRST GEAR PAST 3K RPM, SHIFT TO SECOND, CAR BUCKS, RPMS FALL, SECOND IS THEN ENGAGED, CAR LURCHES/LUNGES FORWARD AFTER THE CLUTCH "CATCHES" AND THEN IT LAUNCHES ONE FORWARD UNPREDICTABLY." THIS HAS HAPPENED TO ME EVERY TIME I HAVE SHIFTED THE CAR INTO SECOND GEAR AFTER TAKING FIRST GEAR PAST 3K RPM. *TR

7 Recalls

for 2012 FORD MUSTANG
03/05/2012
CAMPAIGN NUMBER: 12V190000
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE “R” POSITION AND THE VEHICLE’S TRANSMISSION DOES GO IN REVERSE, THE “R” MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLE’S NOT SIGNALING IT IS IN REVERSE.
Campaign Number: 12V190000
Manufacture: FORD MOTOR COMPANY
Components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
Summary

FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 “LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT.” THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.

Notes

FORD'S RECALL CAMPAIGN NUMBER IS 12C23. CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

28/05/2015
CAMPAIGN NUMBER: 15V319000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 15V319000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Summary

Ford Motor Company (Ford) is recalling certain model year 2005-2014 Mustang vehicles manufactured April 6, 2004, to June 21, 2014, and 2005-2006 GT vehicles manufactured February 20, 2004, to September 22, 2006. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

27/04/2016
CAMPAIGN NUMBER: 16V248000
POWER TRAIN:AUTOMATIC TRANSMISSION
An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
Campaign Number: 16V248000
Manufacture: Ford Motor Company
Components: POWER TRAIN:AUTOMATIC TRANSMISSION
Summary

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

10/01/2017
CAMPAIGN NUMBER: 17V024000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Campaign Number: 17V024000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

07/01/2019
CAMPAIGN NUMBER: 19V001000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 19V001000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

16/02/2021
CAMPAIGN NUMBER: 21E013000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 21E013000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

16/02/2021
CAMPAIGN NUMBER: 21V081000
AIR BAGS:FRONTAL
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 21V081000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL
Summary

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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