EN

2012 Ford Transit Connect VAN FWD

1
Recalls
21
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 25.6%

Complaints
Recalls

21 Complaints

for 2012 FORD TRANSIT CONNECT
12/29/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 12/29/2019
Crash: No
Fire: No
Vehicle Identification Number: NM0KS9CN5CT******
Summary

COULD NOT DRIVE IN SLUSHY SNOW, VEHICLE SELF CUT POWER IN MIDDLE OF ROAD, THERE IS NO WAY TO DISABLE TRACTION CONTROL SO VEHICLE CAN SPIN TO GAIN FORWARD MOVEMENT. THIS SITUATION ALMOST CAUSED HEAD ON COLLISION WITH ONCOMING VEHICLE. I HAD TO KEEP BACKING UP TO TRY TO GAIN FORWARD MOTION. IF I HAD BEEN ABLE TO DISABLE TRACTION CONTROL SO THE VEHICLE COULD SPIN JUST A LITTLE, I WOULD HAVE HAD NO INCIDENT. THIS SITUATION IS VERY UNSAFE IN THE SNOWY CONDITIONS. IN READING ABOUT THIS, OTHER PEOPLE HAVE HAD THE SAME ISSUE. TO DISABLE THIS SYSTEM PEOPLE ARE PULLING THE FUSE ON THESE VEHICLES TO SOLVE THIS ISSUE. THIS IS VERY UNSAFE. FORD NEEDS TO INSTALL AN TEMPORARY INTERRUPT TO SOLVE THIS VERY UNSAFE CONDITION.

10/11/2018
Components: VISIBILITY/WIPER
Incident Date: 04/15/2018
Crash: No
Fire: No
Vehicle Identification Number: NM0LS7BN7CT******
Summary

TL* THE CONTACT OWNS A 2012 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE. THE DRIVER'S VIEW WAS OBSTRUCTED WHILE DRIVING IN THE RAIN ON MORE THAN ONE OCCASION. LUTHER FAMILY FORD (3302 36TH STREET SOUTH, FARGO, NORTH DAKOTA 58104, (701) 282-2350) DIAGNOSED THAT THE RIVETS ON THE WIPERS WERE TOO SHORT AND THE PIVOT PIN WAS FAULTY. THE CONTACT STATED THAT THE RIVETS ON THE WINDSHIELD WIPERS WERE REPLACED, BUT THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V374000 (VISIBILITY) AS A POTENTIAL CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

03/02/2018
Components: VISIBILITY
Incident Date: 02/20/2018
Crash: No
Fire: No
Vehicle Identification Number: NM0KS9CNXCT******
Summary

TL* THE CONTACT OWNS A 2012 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHEN THE REAR DEFROSTER WAS ACTIVATED, THE REAR WINDOW FRACTURED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED BY SAFELITE AUTO GLASS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. 2ND TIME IT BROKE *TT

02/09/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 02/04/2018
Crash: No
Fire: No
Vehicle Identification Number: NMOLS6BN3CT******
Summary

TWICE IN 113,214 MILES THE THROTTLE BODY HAS FAILED AT SPEED. THIS IS A SUDDEN LOSS OF POWER ANYWHERE, ANYTIME DAY OR NIGHT--JUST OUT OF POWER AND SCRAMBLING FOR A SAFE PLACE TO STOP. THE FIRST FAILURE WAS WITH 36,366 MILES IN A SNOW STORM. THE SECOND FAILURE WAS IN TRAFFIC ON THE FREEWAY. NO NOTIFICATION FROM FORD THAT THIS IS A KNOWN PROBLEM HAS BEEN FORTHCOMING. THE REPLACEMENT PART FORD INSTALLED THE FIRST TIME WAS ALSO BAD AND HAS FAILED AT 113,214 MILES. THIS IS A DANGEROUS FAILURE, GOING FROM 65 MPH TO 5 MPH IN MOMENTS. THERE'S CONFUSION, PANIC TO GET THE EMERGENCY LIGHTS ON, AND A STRUGGLE TO GET OUT OF THE WAY.

04/14/2016
Components: ENGINE
Incident Date: 04/14/2016
Crash: No
Fire: No
Summary

WHEN ATTEMPTING TO ACCELERATE FROM A PARTIAL OR COMPLETE STOP, THERE ARE TIMES WHEN THE GAS PEDAL IS PUSHED ALL THE WAY TO THE FLOOR AND FINALLY THE VEHICLE TAKES OFF. I HAVE HAD NUMEROUS OCCASIONS WHEN I HAVE ALMOST RUN INTO THE VEHICLE IN FRONT OF ME AFTER TAKING OFF FROM A STOP LIGHT OR STOP SIGN. I HAVE TAKE THE VEHICLE TO THE DEALER WE PURCHASED VEHICLE FROM NEW AND THEY CAN'T FIND ANYTHING WRONG.

12/30/2015
Components: ENGINE
Incident Date: 10/18/2014
Crash: No
Fire: No
Vehicle Identification Number: NM0LS7AN6CT******
Summary

VEHICLE WAS BEING DRIVEN ON EXPRESSWAY. LOSE OF POWER AND THE CHECK ENGINE LITE CAME ON. IDLED THE VEHICLE OFF THE EXPRESSWAY AND HAD TOWED TO BREDEMANN FORD IN GLENVIEW, IL. THROTTLE BODY WAS REPLACED UNDER THE 3 YEAR/36K MILE WARRANTY. *JS

12/30/2015
Components: ENGINE
Incident Date: 12/29/2015
Crash: No
Fire: No
Vehicle Identification Number: NM0LS7AN5CT******
Summary

DRIVING IN STOP AND GO TRAFFIC. STOPPED AT LITE. CHECK ENGINE LITE CAME ON. NO POWER. HAD TO IDLE HOME. OBDII CODES P0122, P0222, P2111. P2135. TPS READING STUCK AT 82%. DEFECTIVE THROTTLE BODY. *JS

12/30/2015
Components: ENGINE
Incident Date: 12/29/2015
Crash: No
Fire: No
Vehicle Identification Number: NM0LS7AN5CT******
Summary

THE VEHICLE WAS DRIVING NORMAL IN SUBURBAN TRAFFIC. STOP & GO WITH SPEEDS UP TO 40 MPH. DURING STOP AT LIGHT THE CHECK ENGINE LITE CAME ON AND THE VEHICLE WOULD NOT ACCELERATE. THE YELLOW CHECK ENGINE LITE IS ON. THE VEHICLE IS IN LIMP MODE. OBDII CODES: P0122, P0222, P2111, P2135. THROTTLE BODY FAILURE. *JS

05/26/2015
Components: VISIBILITY/WIPER
Incident Date: 12/18/2014
Crash: No
Fire: No
Summary

AS YOU ARE SITTING IN THE DRIVER'S SEAT, THE PART OF THE VAN'S BODY THAT CONNECTS THE FRONT WINDOW TO THE DOOR JAM IS SO WIDE THAT IT BLOCKS YOUR (THE DRIVER'S) VIEW. THIS MAKES IT DIFFICULT AND/OR IMPOSSIBLE FOR THE DRIVER TO SEE SIGNAGE THAT'S ON A MEDIAN AND/OR ONCOMING TRAFFIC OR PEDESTRIANS. MIRRORS DO NOT SOLVE THIS PROBLEM BECAUSE THEY TELL YOU WHAT IS IN BACK OF YOU AND THE VIEW THAT IS BLOCKED IS IN FRONT OF YOU. I HAVE GOTTEN A TICKET FOR MAKING A U-TURN IN A NO-U-TURN ZONE AND HAVE NEARLY HAD AN ACCIDENT (ON-COMING BIKER) DUE TO THIS PROBLEM.

01/07/2015
Components: VISIBILITY,STRUCTURE
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: NM0LS7AN5CT******
Summary

TL* THE CONTACT OWNS A 2012 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE DASHBOARD DETERIORATED, WARPED AND THE FRAMEWORK WAS VISIBLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS OVER THREE TIMES BUT THE FAILURE WAS RECURRING. THE CONTACT LATER NOTICED THE PRESENCE OF A LEAK. THE CONTACT FURTHER INSPECTED THE VEHICLE AND NOTICED THAT THE SEAMS NEAR THE WINDSHIELD HAD BECOME LOOSE, CAUSING WATER TO LEAK INTO THE VEHICLE THROUGH THE DASHBOARD AND WINDSHIELD. THE DEALER USED AN EPOXY SEAL TO REPAIR THE VEHICLE HOWEVER, THE REPAIR CAUSED DAMAGE TO THE WINDSHIELD WHICH BECAME CRACKED. ADDITIONALLY, AN UNKNOWN GRAY SUBSTANCE WAS LEAKING INTO THE VEHICLE NEAR THE WINDSHIELD AND DASHBOARD AREA. THE DEALER THEN REFERRED THE CONTACT TO AN INDEPENDENT DEALER, WHO REPLACED THE WINDSHIELD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148.

05/20/2014
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VISIBILITY,ENGINE
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: MN0KS9CN5CT******
Summary

2012 FORD TRANSIT CONNECT. CONSUMER WRITES IN REGARDS TO MISLEADING GAS MILEAGE, RADIO PROBLEMS, VEHICLE LOCKING ITSELF WITH KEY IN THE IGNITION WHILE ENGINE RUNNING AND SEVERAL OTHER ISSUES. *SMD THE CONSUMER ALSO STATED THE WIPERS WERE NOT CLEARLY THE SNOW AND RAIN FROM THE WINDSHIELD. THE WIPERS WERE COMING OFF THE WINDSHIELDS SURFACE. THE WINDSHIELD WIPER FLUID WAS FREEZING AND THE AMOUNT OF HEAT COMING FROM THE DEFROSTER WASN'T ENOUGH TO HANDLE THE FREEZING WINDSHIELD, WHICH CAUSED THE OBSTRUCTION AND LOSS OF VISION. *JB

04/02/2014
Components: ELECTRICAL SYSTEM
Incident Date: 02/04/2014
Crash: No
Fire: Yes
Vehicle Identification Number: NM0LS6AN4CT******
Summary

AS I'M DRIVING HOME, I START TO SMELL AN UNUSUAL ODOR. I GET HOME , PULL IN DRIVE, TURN OFF TRANSIT AND START UNLOADING GROCERIES. THIS IS WHEN I NOTICE SMOKE COMING FROM THE DASHBOARD. I CONTINUE TO UNLOAD WHILE I KEEP AN EYE ON THE SMOKE. IT WORSENS AND I REALIZE IT WAS ON FIRE AND BY NOW THERE WERE ORANGE DROPS OF FIRE FALLING TO THE FLOOR. I YELL FOR MY NEIGHBOR WHO USES OUR FIRE EXTINGUISHERS ON SITE TO TRY AND PUT OUT THE FIRE. WE HAD TO UNHOOK THE BATTERY CABLES TO FINALLY GET THE FIRE OUT COMPLETELY. IT SEEMED CENTRALIZED AROUND THE GLOVE BOX ON THE PASSENGER SIDE. THE DASHBOARD ON THAT SIDE WAS COMPLETELY BURNED. MY FIRST CALL WAS TO APPLE FORD IN RED LION, THE DEALERSHIP IT WAS PURCHASED AT LESS THAN A YEAR PRIOR. MY SECOND CALL WAS TO MY INSURANCE COMPANY. APPLE DISMISSED THE INSURANCE ADJUSTER SAYING IT WAS A WARRANTY ISSUE ON DAY 2. THE TRANSIT HAS BEEN SITTING AT APPLE FORD UNTOUCHED EVER SINCE (2 MONTHS!!) AS WE LOOKED FOR ANSWERS WE ONLY GOT BOUNCED BETWEEN APPLE AND CORPORATE FORD WITH NO RESOLUTION AND NO ANSWERS. OUR INSURANCE COMPANY HAS NOW GOTTEN INVOLVED AND THEIR EXPERT ORIGINATOR FOUND IT WAS THE BLOWER MOTOR RESISTER PART THAT FAILED CAUSING THE FIRE. FORD IS STILL UNCOOPERATIVE, AND CHANGING THEIR STORY CONSTANTLY. *TR

03/17/2014
Components: TIRES
Incident Date: 03/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FDWE3FS2BD******
Summary

TL* THE CONTACT OWNS A 2012 FORD FREEDOM ELITE MOTOR HOME EQUIPPED WITH A SET OF MICHELIN LTX M/S TIRES, SIZE: LT225/75 R16. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13T012000 (TIRES) REPORTED IN DECEMBER OF 2013 AND THAT PARTS SHOULD HAVE BEEN AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE TIRES REPLACED BUT THE DEALER STATED THAT THE TIRES WERE UNAVAILABLE. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED BUT DID NOT PROVIDE ANY ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

02/17/2014
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/18/2013
Crash: No
Fire: No
Vehicle Identification Number: NM0LS7DN6CT******
Summary

ON START UP AFTER IT HAS BEEN WARM AND THEN GOTTEN COLD VEHICLE CHECK ENGINE LIGHT COMES ON AND ECU STORES CODES P2101,P2111 AND P2135. THROTTLE BODY BECOMES DISABLED AND VEHICLE WILL RUN POORLY AND NOT ACCELERATE. REPLACED WITH NEW FORD THROTTLE BODY ASSEMBLY PART# 8S4Z9E926B @ THIS TIME IN DECEMBER. FIXED PROBLEM AND VEHICLE WAS RUNNING FINE. FIX LASTED UNTIL 2/17/14 AND ABOUT 6000 MILES AND NOW HAVE THE SAME EXACT PROBLEM AGAIN WITH SAME CODES. I SEE SEVERAL COMPLAINTS ABOUT ESCAPES HAVING THIS SAME PROBLEM. IS THE THROTTLE BODY A SHARED PART? THIS PROBLEM COULD BE VERY DANGEROUS IF IT WAS TO HAPPEN WHILE OUT DRIVING. FORTUNATELY FOR US IT HAPPENED BOTH TIMES ON COLD START UP. *TR

02/09/2014
Components: VISIBILITY/WIPER
Incident Date: 02/08/2014
Crash: No
Fire: No
Summary

PUT ON REAR DEFROST BACK DOOR PASSENGER WINDOW EXPLODED FROM INSIDE THE VEHICLE WE WERE TRAVELING ON FREEWAY AT ABOUT 55 MPH HEARD A LOUD NOISE NO GLASS INSIDE VEHICLE SO IT EXPLODED FROM THE INSIDE OF TRUCK. VERY DANGEROUS WITH GLASS SHATTERED BIG HOLE IN GLASS AFTER INITIAL NOISE POP. *TR

06/30/2013
Components: SEATS
Incident Date: 06/30/2013
Crash: No
Fire: No
Vehicle Identification Number: NMOKS9BN9DT******
Summary

WHILE CLEANING THE INTERIOR OF THE VEHICLE, I NOTICED THAT THE REAR SPLIT BENCH SEAT WOULD NOT LOCK ONTO THE FLOOR MOUNTING POINTS AFTER I HAD FOLDED IT UP TO CLEAN BENEATH IT AND ATTEMPTED TO RETURN IT TO IT'S ORIGINAL POSITION. THE REAR SEATS ARE NOW SECURED ONLY BY THE TWO SHOULDER LEVEL LATCHES ON THE SIDES OF THE VEHICLE. WHILE INSPECTING THE MECHANISM IT APPEARS THAT TWO OF THE THREE LATCH MECHANISMS HAVE MISSING OR BROKEN RETURN SPRINGS. THIS WORRIES ME BECAUSE I MOUNT MY FIVE YEAR OLD SONS CAR SEAT TO THIS BENCH SEAT. *TR

06/26/2013
Components: SEAT BELTS
Incident Date: 06/12/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT WOULD NOT DISENGAGE FROM THE BUCKLE AND WOULD NOT RETRACT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THE SEAT BELT MECHANISM WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TR

04/15/2013
Components: ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 04/15/2013
Crash: No
Fire: No
Summary

THE FORD TRANSIT CONNECT NEEDS A WAY TO TURN OFF THE TRACTION CONTROL IN SNOW AND ICE. I GOT STUCK IN THE SNOW TODAY AND BECAUSE I CAN NOT TURN THIS FEATURE OFF I COULD NOT ROCK THE VEHICLE OUT OF THE SNOW, CREATING A TRAFFIC JAM UNTIL I WAS ABLE TO BE TOWED OUT. PLEASE MAKE FORD CREATE A WAY THAT CAN ALLOW THIS SYSTEM TO BE TURNED OFF. *TR

02/05/2013
Components: VISIBILITY
Incident Date: 02/05/2013
Crash: No
Fire: No
Summary

I TURN ON REAR DEFOGGER AND THE BACK WINDOW STARTED MAKING A HISSING NOISE AND THEN THE WHOLE WINDOW CRACKED AND THEN THE WINDOW POPPED OUT. *TR

12/20/2012
Components: VISIBILITY/WIPER
Incident Date: 12/02/2012
Crash: Yes
Fire: No
Vehicle Identification Number: NMOKS9BN7CT******
Summary

ON A LONGER TRIP IN MY NEW FORD TRANSIT CONNECT, I NOTICED REFLECTIONS OF THE OUTWARD-FACING DASHBOARD AND GRILL ON THE LOWER HALF OF THE WINDSHIELD. SOMETIMES IT WAS THERE,SOMETIMES NOT. I CHECKED THE OWNERS MANUAL WHICH MENTIONED "TEMPORY SHIMMERING" WHILE THE WINDSHIELD WARMED UP. I DID NOT REALIZE UNTIL AFTER A CRASH HOW MUCH THESE REFLECTIONS INTERFERED WITH THE DRIVER'S ROAD VISIBILITY. THE REFLECTIONS COME ABOUT WHEN LIGHT SHINES ON THE WINDSHIELD FROM THE FRONT OR SIDES, BUT NOT FROM THE BACK. NOW THAT I KNOW WHAT'S GOING ON, I SEE HOW DANGEROUS SUCH WINDSHIELDS ARE, AND THE CARS SHOULD BE RECALLED AND NON-REFLECTIVE WINDSHIELDS INSTALLED. *TR

09/12/2012
Components: WHEELS
Incident Date: 04/18/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 FORD TRANSIT CONNECT. WHILE DRIVING APPROXIMATELY 15 MPH OVER A SPEED BUMP, THE TIRE PRESSURE WARNING INDICATOR BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL CONTINUOUSLY UNTIL THE ENGINE WAS TURNED OFF. THE SIMILAR FAILURE OCCURRED FIVE TIMES WHENEVER TRAVELING OVER UNEVEN ROAD SURFACES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER EACH TIME THE TIRE PRESSURE INDICATOR ALERTED LOW PRESSURE. THE FOUR TIRES WERE INFLATED TO THE PROPER PSI. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. THE VIN WAS UNAVAILABLE.

1 Recalls

for 2012 FORD TRANSIT CONNECT
02/08/2012
CAMPAIGN NUMBER: 12V374000
VISIBILITY:WINDSHIELD WIPER/WASHER
If the wiper arm detaches, the windshield wiper will fail and the driver's visibility may be reduced, increasing the risk of a crash.
Campaign Number: 12V374000
Manufacture: FORD MOTOR COMPANY
Components: VISIBILITY:WINDSHIELD WIPER/WASHER
Summary

Ford Motor Company is recalling certain model year 2011-2012 Transit Connect vehicles. The wiper arms may not be adequately riveted resulting in incomplete or inconsistent clearing of the windshield and possible detachment of the wiper arm.

Notes

Ford's recall campaign number is 12S36. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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