EN

2012 Hyundai Tucson SUV FWD

2
Recalls
193
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 18%

Complaints
Recalls

193 Complaints

for 2012 HYUNDAI TUCSON
11/09/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/15/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC1CU******
Summary

At 139k miles, my wife was on her way to work when she stated she heard a knocking coming from the engine. On her way home the engine stalled out 3 times where she had to pull over and shut it off completely for a minute. By the time she made it home the vehicle was making a really bad knocking/ticking sound with the oil warning light flashing. I have not heard back from the dealership where it was towed to, but this is the same sort of rod bearing problem that plagued other vehicles from Hyundai in that 2012 range.

10/26/2021
Components: UNKNOWN OR OTHER
Incident Date: 05/13/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC3CU******
Summary

On 5/13/21 I took my vehicle to Preston Hyundai to complete 2 recall campaigns. Campaign 958 20-01-012H and Campaign 181 #19-01-012H. Part of the instructions for Campaign 181 (attached), states they must "Loosen the intake manifold stay bolts and remove the intake manifold stay. After the recalls were done, Preston checked my vehicle and there were no active . Also, my vehicle was working fine prior to the recalls that were done. Less than 2 weeks after Hyundai completed the engine oil recall campaign, my engine light came on. I took it back to Hyundai on 6/1/21 and they said the Intake Manifold was broken and needed replaced. I told them if was fine when I brought it in for the recall and they worked on it during the recall and therefore, needed to replace it. They refused. Hyundai said it would be $1149.76 to replace Intake Manifold and Ford said only the Intake Manifold Runner needs replaced and it would be $360.43 before tax to replace it. I am requesting that my Intake Manifold be replaced by Preston Hyundai or that they pay the $360.43 plus tax for Fairway Ford to replace the Intake Manifold Runner.

10/07/2021
Components: ENGINE
Incident Date: 10/05/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8Jucac2cu******
Summary

10/5/21Driving on interstate. Experienced sudden loss of power. Pulled to side of road and car completely stopped and shut down. No warning lights prior to incident. Vehicle routinely serviced and had full tank of gas. Mechanic stated catastrophic engine failure.

09/20/2021
Components: ENGINE
Incident Date: 07/15/2018
Crash: No
Fire: Yes
Vehicle Identification Number: KM8JUCAC6CU******
Summary

The contact owned a 2012 Hyundai Tucson. The contact owns a 60 MPH, the contact heard a loud pop noise and from the outside of the vehicle and the vehicle began to lose motive power and smoke coming from the front of the hood. The contact pulled the vehicle over to the side of the road and open the hood and saw fire coming from the engine. The contact back up and waited for police to come out to assist. The fire extinguished on its own. A police report was filed. The vehicle was towed to a local dealer where it was later deemed a total loss. The manufacturer was made aware of the failure. The failure mileage was unknown.

08/28/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/09/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC6CU******
Summary

Driver side front and rear doors will not lock or unlock while using the switch that locks and unlocks the doors from the inside of the car. The remote will lock and unlock all of the doors.

08/23/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 08/21/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC5CU******
Summary

The contact owns a 2012 Hyundai Tucson. The contact stated the all-wheel drive (AWD) warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 45,000.

07/19/2021
Components: ENGINE
Incident Date: 12/12/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3ACXCU******
Summary

Noticed a knocking had started and soon after the car stalled on the freeway. Towed to mechanic and then dealership. Engine failure. Metal shavings found in oil. Failed rod bearing.

07/09/2021
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/07/2021
Crash: No
Fire: Yes
Vehicle Identification Number: KM8JU3AC5CU******
Summary

The contact owns a 2012 Hyundai Tucson. The contact stated while driving 75 mph, the contact heard a clicking sound coming from the engine compartment. The contact stated moments later, a loud explosion came from the rear of the vehicle. The contact saw smoke coming from the rear of the vehicle. The vehicle stalled while driving to the side of the roadway. The vehicle was towed to a local dealer where it was diagnosed with the engine needing to be replaced. The vehicle was not repaired. The contact stated that the vehicle was serviced two years prior under NHTSA campaign number: 19V063000 (Engine and engine cooling) which the contact related to the failure. The manufacturer was not informed of the failure. The failure mileage was 150,000.

06/29/2021
Components: ENGINE
Incident Date: 06/15/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC1CU******
Summary

My vehicle has stalled (died) several times on me in the last several months. This happens when I am pulling into traffic or stopping at a light, etc. and is a serious problem because it could cause me to be hit. I took the car to my licensed mechanic and he said there was metal in the variable timing hub...he put the new part on it and then changed the oil and took it for a test drive. On return it was rechecked and found to be full of metal shavings again. He stated I would need new engine because mine was falling apart. He checked for recalls and found that this problem was a recall on the Santa Fe and the Sonata but not for my Tuscon...this does not make sense as these vehicles basically have the same or similar engines. Check engine light and oil light came on and stayed on. I was advised by my mechanic to contact you with this problem. I believe Tuscons should be added to the recall list before lives are lost. I believe my car should be repaired by the dealership..I would appreciate any help you can give me on this

06/22/2021
Components: ENGINE
Incident Date: 06/16/2021
Crash: No
Fire: No
Vehicle Identification Number: km8ju3ac9cu******
Summary

The contact owns a 2012 Hyundai Tucson. The contact stated that while driving at 40 - 50 mph, the vehicle lost motive power without warning. The vehicle was towed to an independent mechanic and diagnosed as engine failure. The mechanic referred the contact to tow the vehicle to another independent mechanic who specialized in engine repair. The vehicle was then towed to the second independent mechanic where the vehicle remained. The manufacturer was not made aware of the failure. The failure mileage was over 100,000.

04/27/2021
Components: ENGINE
Incident Date: 11/13/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC2CU******
Summary

HAD TO GET MY CAR TOWED ON THE CITY STREET. THE MECANIC HAD TO REPLACE THE ENGINE DUE TO THE ENGINE ISSUE. SUBMITTED A CLAIM TO HYUNDAI- CAMPAIGN181 IN JANUARY WITH NO RESPONSE.

02/25/2021
Components: ENGINE
Incident Date: 02/19/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC8C4******
Summary

I WAS DRIVING DOWN THE HIGHWAY GOING ABOUT 70 MILES AND HOUR AND FOR NO REASON I LOST POWER , THE OIL LIGHT AND BATTERY LIGHT FLASHED BRIEFLY AND THANKFULLY I WAS ABLE TO GET TO THE SIDE OF THE ROAD OFF THE HIGHWAY. IT TURNED OFF. I WAS ABLE TO GET IT STARTED AGIN AND BABY IT TO THE NEAREST GAS STATION LESS THAN A MILE DOWN THE ROAD. MY HUSBAND TOLD ME TO JUST BABY IT HOME AND HE WOULD TAKE A LOOK AT IT. IT STARTED MAKING A TICKING SOUND. I DID GET IT HOME AND MY HUSBAND SAID MY ENGINE WAS SHOT. NOW I DON'T EVEN KNOW HOW THIS IS POSSIBLE FOR A CAR THAT WAS RUNNING JUST FINE AND THEN ALL THIS WERID STUFF HAPPENS. PLEASE LOOK INTO THIS. I COULD HAVE BEEN KILLED. NOW WE HAVE A DEAD CAR THAT WE STILL HAVE TO PAY FOR. AND WE CAN'T AFFORD A NEW ENGINE PLUS THE LABOR TO PUT IT IN. NOW WE ARE TRYING TO FIND A NEW CAR.

02/25/2021
Components: ENGINE
Incident Date: 01/23/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC9CU******
Summary

[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

02/23/2021
Components: ENGINE
Incident Date: 02/23/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC1CU******
Summary

I HAVE A 2012 HYUNDAI TUCSON AWD WITH 86,000 MILES ON IT. WHILE DRIVING IT RECENTLY COULD HEAR ENGINE RATTLE/KNOCKING NOISE. BROUGHT IT INTO THE DEALER AND AFTER TWO DAYS LOOKING AT IT, THEY SAID THE ENGINE NEEDS TO BE REPLACED. THEY SAID THE DAMAGE IS IN THE LOWER PART OF THE ENGINE. THEY SAID SINCE I AM THE SECOND OWNER, MANUFACTURER WARRANTY DOES NOT APPLY. $9000 TO REPLACE ENGINE. RECALL FOR THIS ENGINE IN THE 2012 KIA WITH THE MANUFACTURER PAYS TO HAVE REPLACED, BUT NOT FOR SAME ISSUE UNDER THE HYUNDAI BRAND??

02/01/2021
Components: POWER TRAIN
Incident Date: 02/01/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC2CU******
Summary

MY AWD LIGHT COMES ON AND OFF- WHEN ON I DO NOT HAVE AWD AND IF IS A SERIOUS SAFETY MATTER. I HAVE TAKEN IT TO BE CHECKED AND WAS TOLD "OH AT TIMES YOU HAVE IT AND SOME TIMES YOU DON'T HAVE IT. MEANING AWD--THEN ANOTHER HYUNDAI DEALER INFORMED ME " OH NO PROBLEMS WHEN CHECKED ON DIAGNOSTIC". WELL WITH BEING SAID AS A NURSE , I FIND THIS UNACCEPTABLE -- ONLY 70 SOME MILES AND NOW I'M TOLD THE WARRANTY CRITERIA HAS CHANGED. PLEASE HELP AND ADVISE. YOUR WARRANTY WAS A BIG DECISION MAKER IN MY DECISION TO PURCHASE. DRIVING IN SNOW IT WENT OUT , I DROVE BECAUSE I WAS INFORMED IT WAS WORKING .LUCKY I'M ABLE TO SEND YOU THIS CONCERN AS THE END RESULT COULD HAVE BEEN A NEGATIVE IMPACT.

01/19/2021
Components: ENGINE
Incident Date: 01/18/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC6CU******
Summary

WHILE ACCELERATING ONTO THE HIGHWAY, A CLICKING OR CLACKING NOISE WAS HEARD FROM THE ENGINE, THE VEHICLE THEN SEEMED TO SUDDENLY LOOSE POWER THEN STALL. I WAS FORTUNATE TO BE ABLE TO COAST THE VEHICLE OFF THE ROAD AND INTO A PARKING LOT. WITH THE VEHICLE PARKED, FOUND OIL POURING FROM UNDER THE ENGINE AND ALSO SAW A LONG TRAIL OF OIL LEADING FROM THE HIGHWAY TO THE VEHICLE. ALSO FOUND METAL SHAVINGS IN THE OIL AND DEBRIS FROM THE BROKEN ENGINE BLOCK CAUGHT IN THE PLASTIC SHROUD UNDER THE ENGINE.

12/20/2020
Components: ENGINE
Incident Date: 05/20/2016
Crash: No
Fire: Yes
Vehicle Identification Number: KM8JU3AC3CU******
Summary

THE ENGINE STARTED MAKING NOISE AND CAUGHT ON FIRE. IT WAS RUNNING.

12/06/2020
Components: ENGINE
Incident Date: 12/02/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC6CU******
Summary

I RECEIVED A SAFETY RECALL ON NOV. 27TH ON THE VEHICLE. I MADE AN APPT WITH A HYUDAI DEALER FOR SERVICE. ON DEC. 2 I WAS DRIVING TO THE DEALERSHIP ON A CITY ROAD, AFTER ACCELERATING FROM A STOPLIGHT STOP, THE ENGINE BLEW. LUCKILY WE WERE ALL AT A LOW SPEED AS THE LIGHT HAD JUST GONE GREEN. DEALERSHIP SAYS IT THREW A ROD THROUGH BLOCK AND SENT ME A PICTURE. THIS CAR HAS THE THETA II ENGINE. MY MODEL AND YEAR HAVE NOT BEEN INVOLVED IN THE RECALLS NOR LAWSUITS FOR THE ISSUE THE ENGINE IS HAVING IN OTHER MODELS, BUT THIS ENGINE HAD ONLY 80K, HAS BEEN REGULARLY SERVICED, AND I CANT IMAGINE WHAT ELSE WOULD CAUSE SUCH A THING OTHER THAN A MANUFACTURING DEFECT LIKE THE ONE I AM READING ABOUT WITH THE DEBRIS.

10/13/2020
Components: ENGINE
Incident Date: 03/01/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC5CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30-35 MPH, THERE WAS AN ABNORMALLY LOUD SOUND COMING FROM THE ENGINE COMPARTMENT. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THE ENGINE NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO LESTER GLENN HYUNDAI TOMS RIVER (386 NJ-37, TOMS RIVER, NJ 08753; (732) 691-4108) WHO REPAIRED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

09/23/2020
Components: POWER TRAIN,ENGINE
Incident Date: 09/20/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC8CU******
Summary

I WAS DRIVING AND THE ENGINE STARTED MAKING A CLICK CLICK NOISE. IT SOUNDED TERRIBLE LIKE THERE WERE ROCKS RATTLING AROUND AT THE BOTTOM OF THE ENGINE AND LOST POWER. THE VEHICLE BROKE DOWN AND I HAD TO FIND A TO AND RENTAL CAR TO GET HOME. HYUNDAI SERVICE SAID I NEED A NEW ENGINE, BECAUSE THE ENTIRE ENGINE NEEDED REPLACED. I KNOW THERE HAVE BEEN SEVERAL RECALLS ON THE HYUNDAI ENGINES AND I CALLED THE HYUNDAI CUSTOMER SERVICE AND FLAT OUT TOLD ME THAT MY NGINE WAS OUTSIDE OF THE WARRANTY AND THEREFORE THEY COULD NOT HELP. I AM NOT READY TO HAVE TO GET A NEW VEHICLE, SPECIALLY IN THIS COVID SITUATION. I HAD A SIMILAR ISSUE WITH A 2003 TUSCON SANTA FE...THIS ENGINE FAILURE ISSUE IS A SCAM.

09/04/2020
Components: ENGINE
Incident Date: 08/24/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC0CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUSCAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, A LOUD BANGING NOISE BEGAN TO COME FROM THE ENGINE OF THE VEHICLE. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED. THE CONTACT STATED THAT THE VEHICLE SOUNDED AS IF THE MOTOR HAD BEEN BLOWN. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALERSHIP. THE VEHICLE HAD NOT BEEN OFFICIALLY DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING) HOWEVER, IT WAS FOR CHANGING AN OIL PAN GASKET AND THE OIL PRESSURE SWITCH, NOT THE ENGINE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

09/03/2020
Components: ENGINE AND ENGINE COOLING,ENGINE
Incident Date: 09/02/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC0CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING 50 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JIM CLICK HYUNDAI AUTO MALL TUCSON (700 W AUTO MALL DR, TUCSON, AZ 85705, (877) 888-2233) WHO CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 138,000. PARTS DISTRIBUTION DISCONNECT.

09/02/2020
Components: POWER TRAIN,ENGINE
Incident Date: 08/22/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCACXCU******
Summary

I WAS DRIVING AND THE ENGINE STARTED MAKING A NOISE. ALL OF A SUDDEN IT SOUNDED TERRIBLE LIKE THERE WERE ROCKS RATTLING AROUND IN THE ENGINE AND IT SHUT DOWN. I WAS INITIALLY IN TOWN WHEN IT STARTED AND JUST GOT ON THE HWY WHEN SHE BROKE DOWN. HUBBY, TWO PUPPIES, AND I WERE STRANDED IN THE SIDE OF THE HWY IN 100 DEGREE HEAT FOR 2 HRS. HAD TO RENT A MOVING TRUCK AND TRAILER TO MAKE THE TREK BACK HOME TO GA. HYUNDAI SERVICE SAID IT THREW A ROD AND SHREDDED IN THE ENGINE AND THE ENTIRE ENGINE NEEDED REPLACED. MINIMUM OF $5500 FOR THE ENGINE ITSELF. I SWITCHED TO SYNTHETIC OIL ON THE FIRST CHANGE WHEN I GOT HER NEW AND WAS REGULAR WITH HER MAINTENANCE. I WAS NOT READY TO HAVE TO GET A NEW VEHICLE JUST YET.

08/26/2020
Components: ENGINE
Incident Date: 07/30/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC6CU******
Summary

ENGINE SEIZED WHILE DRIVING ON THE HIGHWAY. THE CAR WAS AT HYUNDAI GETTING RECALLS DONE ONLY WEEKS BEFORE SEIZING.

08/24/2020
Components: STEERING,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/22/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC2CU******
Summary

I RECEIVED THE RECALL OF MY 2012 HYUNDAI TUSCON. AS A PRECAUTION I TOOK IT TO THE DEALERSHIP TO ADDRESS THE RECALL 181 AND AN ELECTRICAL ISSUE I HAD WITH THE POWER WINDOWS. I VISITED THE DEALER TWO WEEKS APART AND SAT AT THE DEALERSHIP FOR MORE THAN 5 HOURS WITH THE SECOND VISIT BEING FOR 8 HOURS. I WAS TOLD SOMETHING WAS LEAKING IN STEERING AND THAT HAD TL BE FIXED. I LEFT WITH MY CAR AND APPROXIMATELY 8 DAYS LATER THERE WAS A CLICKING AND CLANKING AOUND COMING FROM THE ENGINE, IVE NEVER HEARD THE SOUND, YET ON MY PAPERWORK IT STATED I COMPLAINED ABOUT THE SOUND, WHICH I NEVER DID. MY CAR STARTED TO STALL AND LOSE SPEED. I WAS OVER 100 MILES FROM HOME AND MY CAR WAS FAILING IN THE MOUNTAINS AT THAT. I CALLED THE SERVICE DEPARTMENT MULTIPLE TIMES AND NEVER RECEIVED A CALL BACK. THANK GOD FOR MY INSURANCE TOWING THE CAR TO THE CLOSEST DEALERSHIP. A DAY AND HALF LATER I WAS TOLD THE ENGINE WAS GONE! I VISITED THE DEALERSHIP ON 07/31/20 & 08/14/20... THEY DOCUMENTED A RATTLING RATTLING SOUND IN THE FRONT IN... NEVER ADDRESSED ME ABOUT THIS 'SOUND' , DID A SO CALL INSPECTION OF THE CAR AND NEXT THING I AM TOLD IS I CANT DRIVE IT BECAUSE THE ENGINE COULD BLOW. NO RETURN FROM HYUNDAI SERVICE MANAGER, NO CLAIM FILED AND I AM STILL OUT OF STATE WITHOUT AN ANSWER. CALLED CUSTOMER SERVICE SAT ONLINE 30 MINS WAITING FOR A REP BEFORE THEIR LINE DISCONNECTED AND THEM ANOTHER HOUR. FILED A CASE AND NOW STILL STUCK WAITING FOR THESE PEOPLE TO DO THEIR JOB WITH OUT PUTTING MY LIFE AT RISK.

08/12/2020
Components: ENGINE
Incident Date: 06/28/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC9CU******
Summary

DRIVING MY 2012 HYUNDAI TUCSON IN JERSEY CITY, NJ, ENGINE START MAKING A NOISE, I STOPPED, IT WAS NO ANY LIGHT ON ON MY DASH. SHOT OFF MY CAR, THE STARS AGAIN, NOISE WAS STILL ON.... TAKE A CAR TO HYUNDAI DEALERSHIP, LEFT THERE FOR COUPLE DAYS, THEN RESILT IS COMING? CAR NEEDS A FULL ENGINE . I HAVE MAINTAINED MY CAR WITH OIL CHANGES AND THE CAR HAS 56700 MILES. THERE ARE NUMEROUS REPORTS OF FAILURE OF THE THETA II 2.4 LITER ENGINES, WHICH MY CAR HAS, YET NO RECALL ISSUES. WILL BE AROUND $6000 DOLLARS, HYUNDAI DEALER TELLS ME, MY CAR WILL NOT COVER BY WARRANTY, BECAUSE I'M NOT A FIRST OWNER I'AM CONCERNED THAT THERE IS A DEFECT IN THE ENGINE THAT POSES A RISK TO LIFE. AND HYUNDAI MANUFACTURERS SHOULD TAKE A FULL RESPONSIBILITIES OF THEIR ENGINE FAILURES ON TUCSON VEHICLES.

07/23/2020
Components: ENGINE
Incident Date: 07/18/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC8CU******
Summary

WAS DRIVING MY 2012 HYUNDAI TUCSON WHEN IT SUDDENLY DIED AT A STOPLIGHT. IT WOULDN'T RESTART. WHEN I TURNED THE KEY TO RESTART IT NOTHING HAPPENED, NO CLICKING, IT DIDN'T TURN OVER AT ALL. CALLED A TOW TRUCK AND HAD THEM TOW IT TO OUR LOCAL FIRESTONE. THEY RAN A DIAGNOSTIC ON IT AND THE ONLY THING THEY COULD SEE WAS THAT THE STARTER WASN'T WORKING. THEY REPLACED THE STARTER AND AFTER STRUGGLING TO GET IT TO START EVEN WITH THE NEW STARTER IT CLANGED AND BANGED AND THEN DIED AGAIN ONCE THEY WERE ABLE TO GET IT STARTED. I CHECKED ONLINE AND SAW THERE WAS A RECALL ON THE VEHICLE. I HAD IT TOWED TO THE HYUNDAI DEALERSHIP. THEY LOOKED AT THE CAR AND SAID IT NEEDED A NEW ENGINE AND THAT THE DAMAGE WAS NOT RELATED TO THE RECALL. I AM NOT THE ORIGINAL OWNER AND PURCHASED THE CAR USED FROM THE DEALERSHIP ABOUT 3 YEARS AGO WHEN IT HAD APPROX. 57K MILES ON IT. IT NOW HAS APPROX. 80K MILES ON IT. THE CAR IS WELL MAINTAINED. I CHANGE THE OIL REGULARLY. BEFORE THIS THERE WERE NO ISSUES. HYUNDAI AND THE DEALER TAKE NO RESPONSIBILITY AND SAY THAT I AM RESPONSIBLE TO PAY FOR THE NEW ENGINE.

07/08/2020
Components: ENGINE
Incident Date: 05/17/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC1CU******
Summary

I WAS DRIVING AND MY CAR HAD A SMALL METALLIC NOISE THAT GOT WORSE, AND THE ENGINE TURNED OFF AND DID NOT START AGAIN. THIS HAPPENED ON THE RAMP WHEN I WAS ENTERING A HIGHWAY. I PULL THE CAR TO THE SHELTER AND CALLED FOR A TROW.

07/07/2020
Components: ENGINE
Incident Date: 07/02/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC4CU******
Summary

IN OCTOBER 2019 I TOOK MY CAR TO HYUNDAI TO HAVE THEM SERVICE FOR THE ENGINE AND ENGINE COOLING RECALL. THEY REPLACED THE PART AND I WAS ON MY WAY. I SERVICED MY CAR REGULARLY, AND JUST TWO WEEKS AFTER MY LAST OIL CHANGE I WAS DRIVING 70MPH DOWN THE HIGHWAY AND THE CAR STARTED SPUTTERING AND THEN COMPLETELY DIED. LUCKILY I WAS ABLE TO GET PULLED OVER WHERE I ATTEMPTED TO START IT AGAIN AND IT MADE A LOUD KNOCK AND THEN WOULDN'T START. I HAD THE CAR TOWED TO A NEARBY MECHANIC WHO SAID THE ENGINE HAD A HUGE HOLE IN IT. I ASKED IF IT COULD BE THAT THE FOLKS WHO CHANGED MY OIL MESSED SOMETHING UP, BUT HE SAID IT WAS UNLIKELY BECAUSE THERE WAS OIL IN THE ENGINE AND THAT IT WAS MORE LIKELY SOMETHING FAULTY IN THE MANUFACTURING OF THE CAR OR POTENTIALLY DUE TO THE RECALL SERVICE NOT BEING DONE PROPERLY. SO I DID SOME RESEARCH AND THERE ARE TONS OF OTHER 2012 HYUNDAI TUCSON OWNERS WHO HAVE EXPERIENCED THE SAME EXACT ISSUE. I THEN SAW THERE IS A CLASS ACTION LAWSUIT FOR SIMILAR ISSUES, HOWEVER THE 2012 MODELS WEREN'T INCLUDED IN THE LAWSUIT. THIS IS CLEARLY SOMETHING THAT HYUNDAI NEEDS TO TAKE RESPONSIBILITY FOR AND INCLUDE THIS MODEL IN THE LAWSUIT, OR AT THE VERY EAST MAKE RIGHT AND FIX THESE ENGINES AT NO COST AND PAY FOR THE INCONVENIENCE AND EXPENSES INCURRED FOR RENTALS, TOWING, AND TIME AWAY FROM WORK.

07/02/2020
Components: AIR BAGS,ENGINE
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC5CU******
Summary

I PURCHASED MY VEHICLE FROM SAN FRANCISCO, I LIVE IN SAN FRANCISCO AND ONLY DRIVE IN SAN FRANCISCO, HOWEVER, THERE'S NO DEALERSHIPS THAT CAN SERVICE MY CAR IN SAN FRANCISCO. I'M BEING ASKED TO DRIVE OVER 30 MILES AWAY ACROSS THE BRIDGE AND I HAVE A PHOBIA OF DRIVING ACROSS BRIDGES. I WILL NOT ASK ANYONE TO DRIVE MY CAR. MY COMPLAINT IS THAT I CONTACTED HYUNDAI AND ASKED WHAT THEY WILL DO TO GET MY CAR SERVICED, AND MY CALL IS BEING ESCALATED TO ANOTHER PERSON AND I'LL RECEIVE A CALL WITHIN 3-5 DAYS. IN THE MEANTIME, I HAVE TO HOPE THAT MY CAR DOESN'T CAUSE AN ACCIDENT AND IF I DO GET INTO AN ACCIDENT, WILL MY AIRBAG WORK? THEY SHOULD HAVE SAID THEY WILL SEND OVER A TOW TRUCK TO PICK UP MY CAR, AND DELIVER IT BACK TO ME. THAT WASN'T DONE OF COURSE, BECAUSE I'M NOT BUYING A NEW CAR. IT IS NOT MY FAULT THEY DON'T HAVE A DEALERSHIP WHERE I PURCHASED MY CAR ANY LONGER. WHAT IS THE MANUFACTURE RESPONSIBLE FOR IN MAKING THIS HAPPEN? *TR

06/16/2020
Components: ENGINE
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC0CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WOULD RESTART APPROXIMATELY 15 MINUTES AFTER EXPERIENCING THE FAILURE. THE CONTACT TOOK THE VEHICLE TO LIA HYUNDAI OF HARTFORD (20 JENNINGS RD, HARTFORD, CT 06120) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

05/13/2020
Components: ENGINE
Incident Date: 05/10/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC1CU******
Summary

ON 5/10/2020, CHECK ENGINE LIGHT WENT ON, ENGINE SPUTTERED, WE WERE ABLE TO EXIT FREEWAY AND PULL OVER AND BY THAT TIME, CAR WAS SHAKING VERY HARD. TOWED TO MECHANIC, CAR REQUIRES ENGINE OVERHAUL. CAR THEN TOWED TO HYUNDAI DEALERSHIP, CAR NEEDS A FULL ENGINE REBUILD. I HAVE MAINTAINED MY CAR WITH OIL CHANGES AND THE CAR HAS 100086 MILES. THERE ARE NUMEROUS REPORTS OF FAILURE OF THE THETA II 2.4 LITER ENGINES, WHICH MY CAR HAS, YET NO RECALL ISSUES. MECHANIC SAID PARTS ALONE WILL BE AROUND $6000 DOLLARS, IF YOU ADD LABOR IT'S PROBABLY MORE THAN THE CAR IS WORTH. I AM CONCERNED THAT THERE IS A DEFECT IN THE ENGINE THAT POSES A RISK TO LIFE. A FEW MONTHS PRIOR, THIS CAR ALSO HAD A COMPLETE FAILURE (LOST ALL POWER) ON THE FREEWAY. *TR

05/12/2020
Components: ENGINE
Incident Date: 04/30/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCACXCU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED HE PARKED ON THE SIDE OF THE ROAD AND CHECKED THE OIL. THE CONTACT ALSO STATED THAT THERE WERE NO OIL LEAKS. THE CONTACT DROVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO CIOCCA HYUNDAI OF WILLIAMSPORT LOCATED AT 202 LYCOMING MALL DR, MUNCY, PA 17756, (570) 567-2000, WHERE THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 114,000.

05/11/2020
Components: ENGINE
Incident Date: 03/19/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC6CU******
Summary

MY ENGINE WAS FINE AND I'VE KEPT UP WITH ALL OF MY OIL CHANGES AND EVERYTHING. I WANT TO GO GET SOME RECALLS FIXED ON MY CAR AND AFTERWARDS NOW I NEED A NEW ENGINE BECAUSE MY ENGINE IS TAPPING. A HYUNDAI OF SILSBEE TEXAS TELLS ME THAT I NEED TO GIVE THEM $300 AND THEY WILL DIAGNOSE IT AND THEN LET ME KNOW IF THE RECALLS AFFECTED MY ENGINE.WHEN I BROUGHT MY CAR IN THERE WAS NO PROBLEMS WITH MY ENGINE. I'M A SINGLE MOM AND I DON'T HAVE THE MONEY TO GIVE HYUNDAI TO TRY TO DIAGNOSE MY VEHICLE. *TR

04/26/2020
Components: SUSPENSION
Incident Date: 04/25/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC1CU******
Summary

TURN MY CAR ON WAS PROCEEDING TO BACK UP AND I HEARD A POP IT STILL MOVED SO I KNEW IT WASN'T THE TIE RODS OR SOMETHING LIKE THAT AND ALL OF A SUDDEN WHILE I WAS DRIVING I KEPT HEARING A RATTLE AND ALL OF A SUDDEN ON A BLOCK AWAY FROM MY HOUSE A PIECE FLEW OUT AND WAS THE SPRING FOR THE STRUT SHE ONLY HAS 40000 MILES ON IT I WAS READING UP AND THEY LAST BETWEEN 50000 AND 100000 MILES ON IT

03/12/2020
Components: POWER TRAIN,ENGINE
Incident Date: 03/03/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC0CU******
Summary

DRIVING ALONG THE INTERSTATE WHEN ENGINE HAD REDUCED ENGINE POWER FOR A MOMENT, THEN STALLED AROUND 70MPH. MADE IT TO AN EXIT RAMP LUCKILY. ENGINE HESITATED TO RESTART, ONCE IT DID START ENGINE STARTED KNOCKING AND HAD NEXT TO NO POWER. TOWED TO HYUNDAI DEALER, HYUNDAI DEALER STATED THAT HYUNDAI HAS HAD MAJOR PROBLEMS WITH THESE ENGINES AND HYUNDAI SHOULD COVER IT FULLY. DEALERSHIP PROCEEDED TO PULL OIL PAN AND VALVE COVER WITHOUT OUR CONSENT AND WITH NO COMMUNICATION FOR DAYS. CONFIRMED THE ENGINE WAS BAD, METAL SHAVINGS IN OIL PAN, ROD BEARINGS FAILED. COMMON PROBLEM. WAITING ON HYUNDAI FOR APPROVAL. SERVICE ADVISOR QUIT, WE WERE INFORMED 6 DAYS LATER THAT HYUNDAI IS ONLY WILLING TO COVER 65% OF COST AND WE WOULD HAVE TO PAY 35% ($3,500.0) OUT OF POCKET. WE REFUSED TO PAY; THEY STATED WE WOULD HAVE TO PAY DIAGNOSIS, BUT THEY ENDED UP WAIVING THAT. TECHNICIANS DID NOT FULLY SECURE OIL PAN OR VALVE COVER. OIL UNDER CAR WHERE IT WAS PARKED, HAVE PHOTOS AND VIDEOS TO BACK THIS CLAIM UP. HAVE RENTAL CAR AND MANY TOW BILLS IN TO THE MIX NOW. WHY WOULD THE DEALER TELL US HYUNDAI FULLY COVER THIS BUT THEY DON'T? WE NEED THIS ISSUE FIXED. MANY OTHER TUCSON OWNERS DEAL WITH THE SAME PROBLEM, WITH THE SAME ENGINE AS THE OTHER CARS, BUT THEIRS GET REPLACED FREE OR CHARGE AND EXPENSES PAID BY HYUNDAI.

01/28/2020
Components: ENGINE
Incident Date: 12/16/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC1CU******
Summary

WE HAD THE CAR TOWED TO OUR MECHANIC BECAUSE THE ENGINE LIGHT CAME ON. THE MECHANIC TESTED THE CAR AND HEARD A TAPPING NOISE WHEN STEPPING ON THE ACCELERATOR. THE MECHANIC NOTED THAT THERE WERE LARGE METAL SHARDS IN OIL PAN. THE SHARDS WERE NOT PRESENT IN THE OIL WHEN OIL WAS DRAINED OUT. THE METAL SHARDS WERE ONLY VISIBLE ONCE THE OIL PAN WAS REMOVED. THE MECHANIC COMPLETED ADDITIONAL INSPECTION TO ENSURE THERE WERE NO OTHER ISSUES. AFTER REMOVING THE OIL PUMP, HE FOUND ALL THE ROD BEARINGS HAD PLAY. THIS APPEARS TO BE A MANUFACTURE DEFECT. I SPOKE TO THE SERVICE ADVISOR AND HE TOLD ME THAT A NUMBER OF THEIR CUSTOMERS WERE HAVING THE SAME PROBLEM, BUT THE 2012 HYUNDAI ENGINE WAS NOT ON RECALL. BASED ON RESEARCH, WE DISCOVERED THAT THIS IS A COMMON PROBLEM WITH ALL 2.4 LITER ENGINES ON ALL PLATFORMS FOR KIA AND HYUNDAI. WE TOOK THE CAR TO THE HYUNDAI DEALER AND WERE TOLD WE NEEDED TO PURCHASE A NEW REDESIGNED ENGINE. DURING THIS CONVERSATION, WE WERE NOTIFIED THE NEW ENGINE HAS ENGINE ROD BEARINGS THAT ARE MORE STURDY. HYUNDAI CURRENTLY HAS A RECALL FOR THE OIL PAN AND ALSO HAS RECALLS FOR ENGINES IN OTHER CAR MODELS BUT NOT THIS MODEL. A NEW ENGINE SHOULD NOT BE REQUIRED FOR AN 7 YEAR OLD CAR WITH 80,000 MILES. AS A CAR PROFESSIONAL, I SUSPECT THIS IS DUE TO THE ISSUES WITH A DEFECTIVE ROD BEARINGS THAT WEAR PREMATURELY AND RESULT IN CATASTROPHIC ENGINE DAMAGE SO THE ENGINES SHOULD BE COVERED IN THE RECALL.

01/11/2020
Components: STRUCTURE
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC5CU******
Summary

THE LEFT REAR DOOR WILL NOT OPEN FROM OUTSIDE HANDLE OR INSIDE HANDLE. UNLOCKING FROM THE KEY FOB OR DRIVERS DOOR CONTROL OR THE LOCK ON THE REAR DOOR PANEL DOES NOT WORK. WE CAN NOT IN ANY WAY OPEN THE DOOR. IT WORKED FINE FOR QUITE A WHILE THEN BEGAN MALFUNCTIONING OCCASIONALLY AND THEN FINALLY WOULD NOT OPEN AT ALL. NOTHING SEEMS TO MAKE A DIFFERENCE WEATHER RUNNING, ENGINE OFF, OTHER DOORS UNLOCKED, OPEN OR CLOSED. IT WILL NEVER UNLOCK OR OPEN. I HAVE GRANDCHILDREN AND CAN'T TAKE THEM BOTH WITH ME. IT IS UNSAFE TO HAVE A CHILD ON THAT SIDE OF THE CAR, OR IN THE BACK SEAT AT ALL FOR THAT MATTER. IF THE CAR IS INVOLVED IN A CRASH ON THE PASSENGER SIDE AND THE REAR PASSENGER DOOR IS IN-ACCESSIBLE IT WOULD BE VERY DIFFICULT TO GET THE CHILDREN, OR ADULTS, OUT OF THE CAR.

01/01/2020
Components: ENGINE
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC7CU******
Summary

MY CAR HAS HAD A KNOCKING NOISE AND WHEN I CALLED THE DEALERSHIP IN MARCH 2019 THEY TOLD ME THAT THIS WAS DUE TO A RECENT RECALL THAT CAME OUT FOR THE OIL PAN IS LEAKING AND TOLD ME TO WAIT UNTIL THEY HAD A FIX FOR IT SO I WAITED BROUGHT MY CAR IN FOR THE RECALL. THEY PERFORMED THE RECALL IT DID NOT FIX THE KNOCKING NOISE I CALLED CORPORATE TO FILE A CLAIM THEY HAD ME RETURN TO THE DEALERSHIP AND RUN DIAGNOSTICS IN DETERMINING THE DIAGNOSTICS I AM IN NEED OF A NEW ENGINE HOWEVER THEY ONLY WANT TO PAY 2000 OF THE $3000 TO $6000 IT'S GOING TO COST TO REPLACE THE SHORT BLOCK ENGINE. THEY ALSO STATED THEY HAVE NO IDEA WHAT IS WRONG WITH MY CURRENT ENGINE NOR DO THEY KNOW WHY IT FAILED AND THEY ALSO DON'T KNOW WHY MY CHECK ENGINE LIGHT NEVER CAME ON. THE LOCAL DEALERSHIP ALSO TOLD ME IT WAS FINE TO CONTINUE DRIVING THE VEHICLE.

12/23/2019
Components: ENGINE
Incident Date: 12/21/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC2CU******
Summary

DRIVING ON HIGHWAY ENGINE CUTS SHUTS OFF. I LET THE CAR ROLL TO THE FIRST OFF RAMP IN WHICH I COULD NOT START THE CAR AGAIN. STUCK IN MIDDLE LANE OF EXIT UNTIL I GOT HELP TO PUSH CAR TO SIDE OF THE ROAD.

11/20/2019
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 07/22/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC7CU******
Summary

2012 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO FUEL SWITCH SAFETY RECALL. *LD THE CONSUMER STATED THE FUEL SWITCH FAILED AND CAUSED ENGINE FAILURE PRIOR TO THE WARRANTY EXPIRING BUT, THERE WAS NO REPAIR AVAILABLE AT THE TIME. *JS

11/05/2019
Components: POWER TRAIN
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCACXCU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT THE GEAR SHIFTER WAS DIFFICULT TO OPERATE WHEN TRANSITIONING IN AND OUT OF THE REVERSE GEAR. WHEN THE VEHICLE WAS PLACED INTO REVERSE, THE GEAR SHIFTER BECAME VERY DIFFICULT TO MANEUVER WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO BOCH HYUNDAI (391 PROVIDENCE HWY, NORWOOD, MA 02062, (877) 399-3275) ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.

10/29/2019
Components: ENGINE
Incident Date: 09/23/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC5CU******
Summary

DRIVING AT HIGHWAY SPEED WITHOUT ANY NOTICE ENGINE QUIT HAD TO PULL OVER TO THE SIDE OF A VERY BUSY HIGHWAY. ENGINE LIGHTS ALL CAME ON AND ENGINE WOULD NOT RESTART AND MADE A A LOT OF NOISE WHILE TRYING TO TURN OVER. CAR HAD TO BE TOWED TO DEALERSHIP WHO IS TRYING TO GET A NEW ENGINE AND ASSOCIATED PARTS WE ARE NOW 6 WEEKS INTO IT.

10/25/2019
Components: ENGINE
Incident Date: 10/12/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC8CU******
Summary

OUR TUSCON EXPERIENCED A COMPLETE ENGINE FAILURE AT HIGH SPEED ON THE HIGHWAY ONE YEAR AGO. FOLLOWING NOTIFICATION OF THE NHTSA RECALL (NHTSA RECALL NUMBER: 19V-063), WE PROVIDED DETAILED DOCUMENTATION TO HYUNDAI IN THREE SEPARATE LETTERS WHICH EXPLAINS IN GREAT DETAIL OUR EXPERIENCE. WE HAVE UPLOADED THOSE LETTERS BELOW. THE LETTER DATED 20JUL PROVIDES THE DETAIL OF THE INCIDENT. WE ALSO HAVE INVOICES FOR THE REPAIR WHICH OCCURRED PRIOR TO THE RECALL BEING ANNOUNCED. PLEASE SEE THE ATTACHMENTS FOR MORE DETAIL.

10/23/2019
Components: ENGINE
Incident Date: 09/30/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC1CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 60 MPH, THE VEHICLE SEIZED AND LOST POWER WITHOUT WARNING. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD AND STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THREE WEEKS PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT INFORMED KEFFER HYUNDAI (9010 E INDEPENDENCE BLVD, MATTHEWS, NC 28105, (980) 201-2782) AND WAS INSTRUCTED TO BRING THE VEHICLE BACK IN FOR A SECOND DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 57,974.

10/23/2019
Components: ENGINE
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC6CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO HESITATE, DECELERATE, AND FAILED TO EXCEED 5 MPH. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL POSITION SENSOR, CAM POSITION SENSOR, AND UPSTREAM OXYGEN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO SPRINGFIELD HYUNDAI (LOCATED AT 754 BALTIMORE PIKE, SPRINGFIELD, PA 19064, (866) 418-7587) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,500.

10/16/2019
Components: ENGINE
Incident Date: 07/03/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC1CU******
Summary

WHILE DRIVING ON THE EXPRESSWAY IN BIRMINGHAM, COMING FROM STOCKBRIDGE, GA WE HEARD A KNOCKING NOISE UNDER THE HOOD AND PULLED OVER. THE NOISE INCREASED, SO WE HAD TO HAVE CAR TOWED ALL THE WAY BACK TO GEORGIA TO A HYUNDAI SERVICE CENTER. IT TURNS OUT THE ROB BEARING FAILED, WAS THE DIAGNOSIS. I PURCHASED THIS CAR IN OCT 2018 THE CAR BROKE DOWN JULY 2019. HYUNDAI TOLD ME IT WOULD COST $10,000 TO REPLACE WITH A NEW ENGINE OR $6,000 USED WITH 90K MILES ON USED ENGINE. I WROTE A LETTER TO HYUNDAI, WHO THEY HAD SOMEONE CONTACT ME AND TOLD ME JUST TO WAIT THERE WILL BE A RECALL SOON. TWO MONTHS LATER I RECEIVE A RECALL NOTICE FOR AN OIL PAN LEAK RECALL #19V063000. THAT WAS TOO LATE! THE CAR IS SITTING IN MY GARAGE BECAUSE I FEEL THAT HYUNDAI IS RESPONSIBLE FOR FIXING THIS CAR. I JUST READ WHERE HYUNDAI/KIA HAD A CLASS ACTION SUIT ON THEM AND THEY SETTLED, BUT 2012 TUCSON WAS NOT LISTED ONLY 2014, 2015, 2018 &2019 TUCSON. HOW DO YOU START A CLASS ACTION LAW SUIT?

10/12/2019
Components: ENGINE
Incident Date: 08/16/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC0CU******
Summary

MY VEHICLE BEGAN MAKING A CLANKING NOISE FROM THE FRONT OF THE CAR WHILE I WAS DRIVING, I PULLED OVER TO CHECK WHAT THE NOISE WAS, WHEN I STOPPED THE VEHICLE I LOOKED UNDERNEATH AND SAW A FLUID COMING OUT, I WAS ABLE TO DRIVE THE CAR HOME BUT THE CLANKING WAS STILL GOING THEN AS I TRIED TO GO A LITTLE FASTER AROUND 30MPH THE ENGINE LIGHT CAME ON, I PULLED INTO MY COMPLEX AND THE CAR COMPLETELY DIED, I WAITED A FEW MINUTES AND STARTED THE CAR UP AGAIN NO LIGHTS CAME ON BUT THERE WAS STILL CLANKING COMING FROM THE FRONT. NEXT MORNING I DROVE IT UP THE STREET TO MY MECHANIC THE CAR DID THE SAME THING BUT THIS TIME THE ENGINE LIGHT CAME ON AND THE OIL LIGHT WAS FLICKERING, AND AS I PULLED INTO THE MECHANIC SHOP THE CAR DIED WHILE I WAS IN MID TURN. THEY TOLD ME THERE WAS A SMALL OIL LEAK BUT NEEDED TO OPEN THE ENGINE TO FIND OUT MORE. THERE WAS A RECALL ON MY VEHICLE SO I TOOK IT TO THE HYUNDAI DEALER TO SEE IF THAT WAS THE CAUSE THEY TOLD ME IT WAS NOT, AS I DID RESEARCH I FOUND THAT HYUNDAI HAS TWO DIFFERENT CARS WITH THE SAME TYPE OF ISSUE WITH THE ENGINE. HYUNDAI FINALLY CAME WITH A DIAGNOSTIC THAT IT WAS MY SPUN BEARING THAT WAS THE ISSUE WITH THE ENGINE, WHICH IS THE EXACT ISSUE AS THE TWO OTHER CARS THE SONATA AND SANTA FE FROM HYUNDAI WITH A RECALL. I HAVE REACHED OUT TO HYUNDAI MANUFACTURING TO INFORM THEM OF THE ISSUE, THEY TOLD ME THAT THE HYUNDAI DEALER WHO DID THE DIAGNOSTIC DOES NOT HAVE TO REPORT THESE FINDINGS IF THEY DO NOT WANT TO. I HAVE SEEN COMPLAINTS WITH MY TYPE OF VEHICLE ON THE INTERNET ON CARCOMPLAINTS.COM ALONG WITH OTHER FORUMS ONLINE WITH THIS SAME EXACT ISSUE ON THE HYUNDAI TUCSON 2012.

10/07/2019
Components: ENGINE
Incident Date: 09/19/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC5CU******
Summary

DRIVING DOWN INTERSTATE 95 IN PHILADELPHIA, PA (AT 55MPH) WHEN ENGINE STALLED. WAS ABLE TO GET ONTO SHOULDER, AND HAD CAR TOWED TO MECHANIC. MECHANIC TELLS ME THAT THE ENGINE SEIZED (DUE TO NO OIL GETTING TO THE BLOCK), AND THAT I WOULD NEED A NEW MOTOR. CONTACTED HYUNDAI USA, AND THEY HAVE DONE NOTHING ABOUT IT. BASED ON THE REVIEWS, IT LOOKS LIKE THIS IS A COMMON ISSUE, YET THEY ARE DOING NOTHING ABOUT IT.

10/03/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 09/27/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC5CU******
Summary

VEHICLE INTERMITTENTLY DOES NOT ACCELERATE FROM A STOP, OFTEN LOOSES POWER. THIS CAN BE DANGEROUS IF PULLING OUT INTO TRAFFIC. TRANSMISSION ISSUES HAVE BEEN ADDRESSED WITH OTHER YEARS, BUT THIS ISSUE HAS NOT BEEN ADDRESSED WITH EARLIER MODEL YEARS. WHILE TURNING INTO TRAFFIC, VEHICLE DID NOT ACCELERATE AS EXPECTED ALMOST CAUSE IT AN ACCIDENT. TOOK VEHICLE TO HYUNDAI FOR SERVICE, AND THE PROBLEM COULD NOT BE DUPLICATED AT THE TIME, INSTEAD WAS TOLD TO 'CHANGE TRANSMISSION FLUID, THAT MAY HELP' THERE HAVE BEEN MULTIPLE OTHER TUCSON'S WITH THE SAME ISSUE. VEHICLE CONTINUES TO HAVE SAME ISSUES.

09/30/2019
Components: ENGINE
Incident Date: 02/28/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC4CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED JIM BURKE AUTOMOTIVE SERVICE CENTER AT 205-291-1119 (LOCATED AT 445 13TH ST N, BIRMINGHAM, AL 35203) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

09/26/2019
Components: ENGINE
Incident Date: 08/17/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC3CU******
Summary

MY CAR (2012 HYUNDAI TUCSON) WAS EFFECTED BY RECALL 181, ANNOUNCED IN APRIL OF 2019. MY ENGINE SEIZED WHILE DRIVING DOWN THE HIGHWAY AT 80 MPH, LUCKILY WE WERE ABLE TO PULL ON TO THE SHOULDER SAFELY. HAD IT BEEN A MILE OR TWO DOWN THE ROAD THIS WOULD HAVE HAPPENED IN A TUNNEL AND THE OUTCOME COULD HAVE BEEN DRAMATICALLY DIFFERENT AS THERE IS NO SHOULDER. I HAD THE CAR TOWED TO MY LOCAL GARAGE WHERE THEY TESTED VARIOUS THINGS INCLUDING STARTER, ALTERNATOR, BATTERY ETC AND DETERMINED THE ENGINE HAD SEIZED. I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP AND AGAIN AFTER RUNNING DIAGNOSTIC IT WAS DETERMINED THAT THE ENGINE IS SEIZED. NOW I AM IN A WAITING GAME TO SEE IF HYUNDAI WILL DO THE RIGHT THING AND REPLACE THE ENGINE.

09/23/2019
Components: ENGINE
Incident Date: 06/17/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC9CU******
Summary

I HAD TO REPLACE THE ENTIRE ENGINE IN MY VEHICLE, NOW HYUNDAI IS PLACING A RECALL ON MY VEHICLE FOR ENGINE OIL LEAK! MY VEHICLE STALLED AND ENGINE DIED WHEN MY ENGINE WENT SO I BELIEVE THIS RECALL HAD A FACTOR ON MY ENGINE DYING. I WAS ON A HIGHWAY, HEAVY TRAFFIC WHEN THE ENGINE STALL, THEN PUTTERED TO THE SIDE OF THE ROAD & QUIT. AFTERWARDS THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC THAT DIAGNOSED VEHICLE AS ENGINE FAILURE - WHICH RESULTED IN FULL ENGINE REPLACEMENT. I FEEL THAT MY ENGINE SHOULD BE FULLY COVERED AND AM REQUESTING A REFUND FOR REPLACEMENT OF MY ENGINE. I NOTIFIED HYUNDAI AT THE TIME OF THIS INCIDENT BUT THEY REPORTED THAT "THERE IS NO RECALLS" FOR ENGINE OR ANY RELATED "RECALLS" SIMILAR TO THE MALFUNCTION OF MY ENGINE.........REALLY? THE HYUNDAI SONATA HAS THE SAME ENGINE IN IT 2011 AND IT HAS A FULL RECALL ON THAT ENGINE. I NEED A CLEAR EXPLANATION PLEASE. I WILL REVIEW MY SUPPORTING DOCUMENTS AND CAN PROVIDE A CLEAR & PRECISE DATE OF INCIDENT. DATE BELOW IS ONLY A GUESS.

09/20/2019
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/05/2019
Crash: Yes
Fire: No
Vehicle Identification Number: KM8JU3AC3CU******
Summary

TL* THE CONTACT OWNED A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). WHILE THE CONTACT'S HUSBAND WAS DRIVING 20-25 MPH AND MAKING A TURN, THE VEHICLE ACCELERATED AND CRASHED INTO AN UNDERPASS. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO HIS ARM AND WRIST, AND MEDICAL ATTENTION WAS PROVIDED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE INSURANCE COMPANY DEEMED THE VEHICLE DESTROYED. THE FAILURE MILEAGE WAS 167,000.

09/18/2019
Components: ENGINE
Incident Date: 08/20/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC4CU******
Summary

HEARD A KNOCKING NOISE WHILE DRIVING ON CITY STREET, PULLED OVER. NO WARNING LIGHTS CAME ON DASHBOARD TO INDICATE ANY KIND OF PROBLEM. CONTACT MY HUSBAND WHO INFORMED ME NOT TO MOVE THE CAR, AND TO HAVE IT TOWED TO OUR HOME HAS NOT MOVED SINCE TOWING. OIL CHANGE WAS DONE 3 MONTHS PRIOR. A FAMILY FRIEND INFORMED ME ABOUT A RECALL ON HYUNDAI VEHICLES,I WAS NOT AWARE OF ANY RE-CALL NOR WAS I CONTACTED BY HYUNDAI. I CALL TO INQUIRE THE WEEK OF 08/26 - 08/30, PROVIDED MY INFO AND WAS INFORMED THAT NO RECALL WAS LISTED FOR MY VEHICLE UNDER THE VIN#, ABOUT A WEEK LATER AFTER MY CALL, I GOT A NOTICE IN THE MAIL 09/09/19 FOR RE-CALL CAMPAIGN 181 - 19V063 SPOKE WITH A REPRESENTATIVE GOT A CASE#. TOWED MY VEHICLE TO DEALER SHIP 09/16/2019 WAS ADVISED MAY NEED A NEW ENGINE.

09/17/2019
Components: ENGINE
Incident Date: 07/04/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC1CU******
Summary

ON JULY 4, 2019 I WAS DRIVING AND MY VEHICLE SUDDENLY BROKE DOWN WHILE DRIVING ABOUT 60MPH IN MANAHAWKIN NJ ON RT. 72. I HAVE NOT HAD ANY ISSUES LEADING UP TO THIS. I HAD TO HAVE THE VEHICLE TOWED. SINCE THE NEAREST HYUNDAI DEALERSHIP WAS CLOSED B/C OF THE HOLIDAY I HAD IT TOWED TO MR. TIRE. THEY AT FIRST THOUGHT IT WAS THE ALTERNATOR THEN THE STARTER, BUT THEN DECIDED IT WAS AN ENGINE ISSUE. I THEN HAD IT TOWED TO THE DEALERSHIP AND THEY CONFIRMED IT WAS AN ENGINE FAILURE AND IT WOULD BE COVERED UNDER WARRANTY. HOWEVER IT TOOK A FEW WEEKS TO EVEN GET THAT DETERMINATION. THEN I WAS TOLD THAT PARTS WERE ON BACK ORDER AND IT WOULD BE A MINIMUM OF 3 MONTHS. AFTER WEIGHING OPTIONS I DECIDED TO SADLY TRADE IN THE VEHICLE. ON SEPTEMBER 9, 2019 I RECEIVED A RECALL NOTICE ON THE CAR (NHTSA RECALL #: 19VX-063; HYUNDAI RECALL #: 181) FOR OIL LEAK THAT COULD LEAD TO ENGINE DAMAGE, STALLED ENGINE, RISK OR CRASH OR FIRE. I AM VERY UPSET THAT I AM JUST RECEIVING THIS RECALL NOW AND THE INCIDENT COULD HAVE BEEN PREVENTED. LUCKILY I WAS NOT ON A VERY BUSY ROAD AT THE TIME OF THE BREAK DOWN BUT IT COULD HAVE VERY WELL PUT ME IN A DANGEROUS SITUATION.

09/13/2019
Components: ENGINE
Incident Date: 02/28/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC9CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT SCHEDULED AN APPOINTMENT AND TOOK THE VEHICLE TO MARTIN SWANTY HYUNDAI (928-692-3232, LOCATED AT 4180 STOCKTON HILL ROAD, KINGMAN, AZ 86409). THE CONTACT WAS INFORMED TO COME BACK ANOTHER TIME BECAUSE THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

09/09/2019
Components: ENGINE
Incident Date: 09/03/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC4CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 40 MPH, THE ENGINE SHUT OFF WITHOUT WARNING. THE CONTACT CHECKED THE OIL AND OTHER PARTS OF THE ENGINE, BUT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO RON CARTER HYUNDAI (18100 GULF FWY A, FRIENDSWOOD, TX 77546, 281-929-0246) WHERE THE CONTACT PAID TO HAVE THE VEHICLE DIAGNOSED. AFTER TAKING THE VEHICLE FOR AN INSPECTION, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT RETURNED TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE FAILURE WAS NOT ASSOCIATED WITH THE RECALL. PER THE RECALL NOTICE, THE ENGINE OIL PAN COULD LEAK AND, IF NOT ADDRESSED, THE LOSS OF OIL MAY RESULT IN ENGINE DAMAGE. THE DEALER STATED THAT THEY WOULD TAKE A LOOK AT THE VEHICLE IN REGARDS TO THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,163.

09/09/2019
Components: ENGINE
Incident Date: 08/08/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC1CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 65 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD REV, BUT BEGIN TO SLOW DOWN. THE CONTACT STATED THAT SHE HEARD AN ABNORMAL NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE TEMPERATURE GAUGE WAS RISING. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. AFTER WAITING THIRTY MINUTES, THE VEHICLE WAS RESTARTED, BUT IT STILL MADE AN ABNORMAL NOISE. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO FAIRFAX HYUNDAI (LOCATED AT 10925 FAIRFAX BLVD, FAIRFAX, VA 22030, (703) 352-0444) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VIN WAS NOT ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 98,500.

08/28/2019
Components: POWER TRAIN
Incident Date: 08/28/2017
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC1CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE MADE A STRANGE SOUND AS THOUGH THE SHIFTER WERE IN THE WRONG GEAR. THE VEHICLE PERFORMED AS IF IT WOULD STALL, BUT NEVER DID. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN HYUNDAI DEALER IN SOUTH CAROLINA TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

08/19/2019
Components: ENGINE
Incident Date: 08/11/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC8CU******
Summary

AUG 11TH MY CAR STARTED MAKING A SLIGHT TICKING NOISE, I MADE AN APPOINTMENT WITH HYUNDAI FOR SERVICE TO FIND OUT ABOUT THE NOISE. AS I LEFT THE SERVICE DEPARTMENT OF WILLIAMSBURG HYUNDAI THE DAY I MADE THE APPOINTMENT, I ASKED THE SERVICE ATTENDANT IF HE WAS SURE THE CAR WAS OK TO DRIVE, HE ASSURED ME IT WOULD BE OKAY. APPROXIMATELY FIVE MILES DOWN THE ROAD THE ENGINE STARTED TO VIBRATE AMD SHAKE SO BAD I HAD TO PULL OVER AND THE ENGINE LIGHT CAME IN FOR THE FIRST TIME SINCE I HAVE OWNED THE 2012 HYUNDAI TUSCON. I WAS ABLE TO TURN AROUND AND DRIVE THE VEHICLE @25MPH WITH HAZARD LIGHTS ON, BACK TO THE DEALERSHIP THAT WAS NOW CLOSED. I FILLED OUT THE INFORMATION FOR THE AFTER HOURS DROP OFF AND LEFT THE CAR AT THE SERVICE GARAGE. I RECEIVED A CALL TODAY THAT I NEEDED A NEW MOTOR!!!!!! THERE WAS NO WARNING!! I MAINTENANCES MY VEHICLE REGULARLY, THIS SHOULD NOT HAVE HAPPENED AND IT UNACCEPTABLE.

08/14/2019
Components: ENGINE
Incident Date: 07/31/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC9CU******
Summary

WAS DRIVING ABOUT 30 MPH ON A BUSY 4 LANE STREET, MY CAR STALLED WITHIN A HALF A MILE WITHOUT ANY WARNING. AFTER THE ENGINE STOPPED, MY CHECK ENGINE LIGHT AND OIL CAME ON. WAS TOWED TO MECHANIC WHERE HE STATED ENGINE DIED RELATED TO A PISTON BEARING. MY CAR HAD OIL, BUT WAS DUE FOR AN OIL CHANGE. MY CAR IS BEEN AT HYUNDAI FOR A WEEK WITH NO ANSWERS OR RESOLUTIONS.

08/08/2019
Components: ENGINE
Incident Date: 07/26/2019
Crash: No
Fire: No
Vehicle Identification Number: KMHJUCAC9CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, THE ENGINE SEIZED, AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED OR REBUILT DUE TO BEARING WEAR. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

07/29/2019
Components: ENGINE
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC7CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HALLMARK HYUNDAI (1198 W MAIN ST, HENDERSONVILLE, TN 37075, (615) 855-3200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/25/2019
Components: ENGINE
Incident Date: 07/14/2019
Crash: No
Fire: Yes
Vehicle Identification Number: KM8JU3AC0CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 70-80 MPH, THE VEHICLE STALLED AND SHOOK. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, OPENED THE HOOD, AND NOTICED THAT THE ENGINE WAS ON FIRE. THE CONTACT EXTINGUISHED THE FIRE WITH THEIR OWN WATER BOTTLE. NO POLICE REPORT WAS MADE. THEIR WERE NO INJURIES SUSTAINED WHEN PUTTING OUT THE FIRE HOWEVER, THE CONTACT DID RECEIVE BRUISES FROM SLIDING DOWN A HILL IN SEARCH FOR MORE WATER TO EXTINGUISH THE FIRE THAT REQUIRED MEDICAL ATTENTION. THE CONTACT DIDN'T KNOW IF THE VEHICLE WAS TOTALED. THE CONTACT TOOK THE VEHICLE TO MILLER HYUNDAI (4477 VESTAL PARKWAY EAST VESTAL NY, 13850) WHERE THE VEHICLE WAS LEFT AND WAS CURRENTLY BEING INVESTIGATED FOR THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A LOANER VEHICLE. THE CONTACT WAS NOW WAITING FOR INFORMATION FROM HYUNDAI AND THE CONTACT PROVIDED THE MANUFACTURER EVIDENCE FROM THE FIRE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 90,000.

07/24/2019
Components: ENGINE
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC2CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO STALL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). CAROLINA HYUNDAI OF HIGH POINT (LOCATED AT 2431 N MAIN ST, HIGH POINT, NC 27262, (336) 884-7000) STATED THAT THE PART WAS NOT AVAILABLE AND THE CONTACT FELT THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 64,000. PARTS DISTRIBUTION DISCONNECT.

07/12/2019
Components: ENGINE
Incident Date: 06/15/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC6CU******
Summary

I WAS DRIVING MY TUCSON ABOUT 50-55 MPH ON A TWO WAY HIGHWAY (3) WHEN MY CAR STARTED MAKING A LOUD NOISE, THE NOISE WAS LIKE IT WAS KNOCKING AND SCREECHING. THE CAR THEN STARTED SHACKING AND SLOWED TO ABOUT 20-25 MPH. I PUT MY FLASHERS ON AS SEVERAL CARS PASSED ME. THE ENGINE LIGHT CAME ON AND I PULLED OFF THE ROAD. THIS WAS THE FIRST TIME ANY OF THESE THINGS HAPPENED WITH MY CAR. I CALLED MY HUSBAND, WHO WAS OUT OF TOWN. HE HAD THE CAR TOWED TO HIS BUSINESS AND THEN TOWED TO A REPAIR BUSINESS ONCE HE RETURNED. HIS MECHANIC LOOKED AT THE CAR AND TOLD MY HUSBAND THAT THE CAR HAD A THROWN ROD. HE SAVED OIL WHICH HE SAID HAS SHAVINGS IN IT. HE ALSO TOLD HIM THAT HYUNDAI TUCSON'S, SANTA FE, AND SONATA HAVE HAD THESE PROBLEMS. MY HUSBAND WENT TO THE DEALERSHIP WHERE THE CAR WAS PURCHASED. THE MANAGER SAID THIS MODEL HAS NOT BEEN RECALLED. HOWEVER, WE RECEIVED A CARD FROM HYUNDAI ON APPROXIMATELY JUNE 12-14, 2019 STATING THAT OUR VEHICLE WAS UNDER A RECALL AND THAT WE WOULD BE CONTACTED. THE VEHICLE HAS BEEN SERVICED REGULARLY WITH OIL CHANGES, ETC. WHICH ARE DOCUMENTED. THE VEHICLE HAS 150,229 MILES. IN LIGHT OF THE MECHANIC TELLING US ABOUT THIS PROBLEM, WE FILL THAT HYUNDAI SHOULD DO SOMETHING ABOUT THIS. THE MECHANIC INDICATED THAT HYUNDAI RECALLED THE SANTA FE AND SONATA WITH THE EXACT SAME MOTOR, BUT DID NOT RECALL THE TUCSON. HE ALSO INDICATED THAT 30,000 TUCSON'S WERE RECALLED FOR THE EXACT SAME PROBLEM AS OURS IN CANADA. HOW CAN THIS BE THERE AND NOT IN THE UNITED STATES? THIS WAS VERY DANGEROUS. I AM RELIEVED THAT I WAS ABLE TO GET OFF THE ROAD WITHOUT BEING REAR ENDED. PLEASE LET US KNOW WHAT CAN BE DONE BY HYUNDAI. I CAN SUBMIT A PHOTO OF OUR VEHICLE AND THE OIL IN THE JAR, AND THE MOTOR, IF THAT WOULD HELP. I HAD TO LOOK FOR THIS WEBSITE TO SEE WHAT OUR RECOURSE WAS. MOST PEOPLE I HAVE TALKED WITH ARE NOT AWARE OF THIS WEBSITE FOR PROBLEMS.

07/11/2019
Components: ENGINE
Incident Date: 02/28/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC5CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/09/2019
Components: ENGINE
Incident Date: 02/05/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC3CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. HARRISONBURG HYUNDAI (2811 S MAIN ST, HARRISONBURG, VA 22801, (855) 475-9483) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE MECHANIC DID NOT WANT TO PERFORM A DIAGNOSTIC TEST. THE CONTACT WAS ADVISED TO SCHEDULE AN APPOINTMENT WITH THE DEALER. THE FAILURE MILEAGE WAS 114,888. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/06/2019
Components: POWER TRAIN
Incident Date: 03/15/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3ACXCU******
Summary

I HAVE RECEIVED WARNINGS FROM THE MANUFACTURER THAT THE PROBLEM WITH THE TRANSMISSION COULD CAUSE THE ENGINE TO SEIZE WHILE DRIVING AT HIGH SPEEDS. THEY INDICATED THEY MAY HAVE A SOLUTION IN MID MAY 2019 AND AS OF YET KNOWN HAS BEEN FOUND. YOUR WEBSITE VALIDATED THAT NO SOLUTION HAS BEEN FOUND AND ENCOURAGED WE REPORT THIS TO YOU. AT THIS POINT THE CAR CAN BE DIFFICULT TO START/ENGAGE THE MOTOR UNLESS THE SHIFT LEVER IS MANIPULATED THERE HAS BEEN DIFFICULTY RESTARTING THE CAR AFTER A FOUR TO FIVE HOUR DRIVE.

07/05/2019
Components: ENGINE
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC1CU******
Summary

MANUFACTURER SENT RECALL LETTER IN EARLY FEBRUARY STATING THE ENGINE WAS UNDER RECALL FOR OIL LEAK / POSSIBILITY OF FAILURE CAUSING A SERIOUS LOSS OF POWER SITUATION WHILE DRIVING NO ADVERSE ACTION THIS FAR BUT WE NO LONGER FEEL SAFE DRIVING THIS VEHICLE AS THE ENGINE MAY AIL AT ANY TIME WITH NO WARNING

07/01/2019
Components: ENGINE
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC4CU******
Summary

2012 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO SAFETY RECALL. *LD *JS

06/28/2019
Components: ENGINE
Incident Date: 02/28/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC5CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BURNS HYUNDAI (550 W RTE 70, MARLTON, NJ 08053, (856) 983-3700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/25/2019
Components: ENGINE
Incident Date: 06/22/2019
Crash: No
Fire: Yes
Vehicle Identification Number: KM8JU3AC4CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED A NHTSA CAMPAIGN NUMBER : 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, HE HEARD AN EXPLOSION IN THE ENGINE AND THE POWER BRAKES STOPPED WORKING. THE ENTIRE PANEL ILLUMINATED AND THE CONTACT PULLED THE VEHICLE OVER. THE VEHICLE WAS SMOKING AND THE CONTACT HAD TO BE HELPED OUT OF THE VEHICLE BY A PASSER BY. THE ENTIRE VEHICLE ENGULFED IN FLAMES. THE FIRE WAS FROM THE FRONT OF THE VEHICLE BY THE ENGINE AND WENT TO THE REAR PASSENGER DOORS. THERE WERE NO INJURIES. A POLICE AND FIRE REPORT WERE COMPLETED AND THE FLAMES WERE FINALLY PUT OUT BY THE FIRE COMPANY. THE DEALER KEY HYUNDAI 4660 SOUTHSIDE BLVD #100, JACKSONVILLE, FL 32216 (904) 642-6060 WERE EMAILED BY THE CONTACT TO TRY TO ARRANGE TO HAVE THE VEHICLE TOWED TO THEIR LOCATION FOR A DIAGNOSIS. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 134,000.

06/25/2019
Components: ENGINE
Incident Date: 06/22/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC3CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING, THE CONTACT HEARD A LOUD BANGING NOISE, WHICH POSSIBLY ORIGINATED FROM THE CONNECTING RODS FROM THE ENGINE PISTONS. AN INDEPENDENT MECHANIC STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 149,000.

06/20/2019
Components: ENGINE
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC2CU******
Summary

WHILE DRIVING MY VEHICLE IT COMPLETED SHUT OFF. I HAD IT TOWED BACK TO MY WORK AND WAS TOLD IT POSSIBLY THREW A ROD. I THEN RECEIVED A RECALL NOTICE THAT THERE IS POSSIBLE ENGINE OIL LEAK- WHICH IS EXACTLY WHAT CAUSED MY VEHICLE TO MALFUNCTION. ONCE THE RECALL LETTER WAS RECEIVED I CALLED HYUNDAI OF ORANGE PARK AND WAS TOLD IT PROBABLY WAS RELATED AND THAT THEY WOULD LOOK IT OVER. ONCE IT WAS THERE I WAS INFORMED SINCE THERE ISN'T CURRENTLY A REMEDY THEY CANNOT DO ANYTHING AT THIS TIME- ALTHOUGH ORIGINALLY I WAS TOLD THAT THEY COULD POSSIBLY FIX IT AND THEN THEY WOULD BE REIMBURSED BY HYUNDAI. I THEN HAD TO HAVE MY VEHICLE TOWED TO MY HOME AFTER THEM TRYING TO CHARGE ME A DIAGNOSTIC FEE WHICH THEY ENDED UP WAIVING. IT HAS NOW BEEN MONTHS SINCE I HAVE HEARD REGARDING WHAT THE REMEDY WILL BE WITH THE ENGINE. DURING THIS TIME I HAVE HAD TO PURCHASE ANOTHER VEHICLE WHILE STILL PAYING ON A PERSONAL LOAN THAT I RECEIVED TO PURCHASE THE VEHICLE. I AM TRYING TO GET THIS TAKEN CARE OF BUT CAN'T SEEM TO GET ANY RESOLUTION.

06/18/2019
Components: ENGINE
Incident Date: 03/12/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC8CU******
Summary

THE RECALL NUMBER IS 15819540. I RECEIVED A RECALL LETTER FOR MY 2012 TYSON HYUNDAI STATING THAT, 'THE SUBJECT VEHICLES MAY HAVE AN ENGINE OIL LEAK FROM THE SEAL BETWEEN THE OIL PAN AND ENGINE BLOCK, IF LEFT UNREPAIR AND OPERATED OVER TIME, COULD EVENTUALLY LEAD TO ENGINE DAMAGE.' I WANT TO KNOW HOW LONG HYUNDAI HAVE TO COME UP WITH A IMPLEMENT A RECALL REMEDY. I HAVE NOT RECEIVED A SECOND LETTER.

06/14/2019
Components: ENGINE
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC8CU******
Summary

THERE IS APPARENTLY AN ISSUE WITH MY ENGINE. IT IS MAKING A KNOCKING NOISE AND MY SHOP SAYS IT WILL HAVE TO BE SERVICED SOON AND THAT THERE IS AN ISSUE WITH THESE MODELS.

06/14/2019
Components: ENGINE
Incident Date: 06/09/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC5CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE THE CONTACT'S WIFE WAS DRIVING 40 MPH, THE ENGINE STALLED. THE CONTACT DROVE TO THE SCENE AND ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT CALLED DORAL HYUNDAI (2700, 10285 NW 12TH ST, DORAL, FL 33172, (305) 722-6094) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL; HOWEVER, THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 98,000.

06/12/2019
Components: ENGINE
Incident Date: 02/28/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC4CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART EVER SINCE THE RECALL WAS ISSUED ON FEBRUARY 28, 2019. BALISE HYUNDAI (413-306-3041, LOCATED AT 683 E COLUMBUS AVE, SPRINGFIELD, MA 01105) WAS CONTACTED AND A LOANER VEHICLE OPTION WAS NOT PROVIDED. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE PROVIDED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*BF CONSUMER STATED COULD HAVE A FIRE AT ANY TIME WHILE DRIVING.*JB

06/11/2019
Components: ENGINE
Incident Date: 04/23/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC6CU******
Summary

I WAS DRIVING MY CAR DOWN A BUSIER ROAD WHEN THE ENGINE HAD SHUT OFF AND THE CAR HAD STOPPED RUNNING. I COULD NOT GET IT JUMPED OR STARTED. I HAD NOT HEARD ANYTHING ABOUT A RECALL UNTIL I LOOKED IT UP. I HADN'T RECEIVED ANY LETTERS IN THE MAIL STATED THE RECALL ON THE CAR OR I WOULD NOT HAVE BEEN DRIVING IT. THAT WAS THE LAST WEEK OF APRIL. I AM NOW GETTING FRUSTRATED BECAUSE I'M MAKING PAYMENTS ON A CAR THAT WON'T START AND I CAN'T DRIVE. IT'S BEEN OVER A MONTH AND I HAVEN'T HEARD ANYTHING.

06/10/2019
Components: ENGINE
Incident Date: 03/29/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC8CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. OURISMAN HYUNDAI (3516 FORT MEADE RD, LAUREL, MD 20724, (301) 725-4400) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/08/2019
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 06/07/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC0CU******
Summary

YESTERDAY AROUND 9:00 PM I WAS DRIVING ON HWY 150 IN SAN ANTONIO TX WITH MY KIDS AND ALL THE LIGHTS CAME ON ON THE DASH BOARD OR CLUSTER AND THE ENGINE DIE ON ME AND WOULDN'T START I TOOK IT TO A DEALER AFTER PAYING 220.00 FOR TOWING , NOW ITS AT RED MCCOMBS HYUNDAI RUBEN RODRIGUEZ SERVICE ADVISOR SAID HE WILL GIVE ME AND ANSWER

06/06/2019
Components: ENGINE
Incident Date: 05/19/2019
Crash: No
Fire: Yes
Vehicle Identification Number: KM8JUCAC1CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THERE WAS AN ABNORMAL BURNING ODOR INSIDE OF THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER LESTER GLENN HYUNDAI (TOMS RIVER LESTER GLENN AUTO GROUP 386 NJ-37 (732) 691-4108 23502) WHERE INFORMED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACT HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 127,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/30/2019
Components: ENGINE
Incident Date: 05/25/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC4CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE WOULD NOT RESTART AND THE CONTACT HAD TO CALL A TOW TRUCK. IN ADDITION, THE OIL AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT AN OIL CHANGE WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE LATER RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING) DID NOT APPLY TO THE CONTACT'S VEHICLE AND THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

05/26/2019
Components: ENGINE
Incident Date: 05/25/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC5CU******
Summary

WHILE DRIVING HOME I HEARD A SUDDEN STRANGE NOISE COMING FROM MY CAR. I PULLED OVER AND WALKED AROUND MY VEHICLE TO SEE IF I COULD SEE ANYTHING. WENT TO START MY CAR BACK UP AND IT WOULDN'T START AND MY ENGINE LIGHT CAME ON. GOT OUT POPPED THE HOOD, LOOKED UNDER THE VEHICLE, AND THERE WAS OIL FROM MY CAR ON THE GROUND. HAD TO CALL MY INSURANCE COMPANY AND THEY TOWED MY VEHICLE TO THE DEALERSHIP.

05/22/2019
Components: ENGINE
Incident Date: 01/21/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JT3AB0CU******
Summary

CONTACT IS THE OWNER OF A 2012 HYUNDAI TUSCON. ENGINE HAS A KNOCKING NOISE - SLOWS DOWN ON ACCELERATION - A LOSING OIL. DEALER WAS CONTACTED WITH REGARDS TO RECALL #181. CONTACT WAS TOLD THAT MY VEHICLE WAS NOT PART OF THE RECALL. RECALL STATES HYUNDAI TUSCON MODEL YEAR 2011 THROUGH 2013. CONTACT HAS BEEN READING THE COMPLAINTS REGARDING THE ENGINE AND THEY ALL SEEM VERY SIMILAR. CONTACT TRAVELS ON THE HIGHWAY DAILY AND IS NOW AFRAID OF AN ENGINE STALL. CONTACT IS UPSET THAT SAID VEHICLE IS NOT PART OF THE RECALL. CURRENT MILEAGE 106,248

05/22/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/04/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC5CU******
Summary

ON SATURDAY MAY 4, 2019, MY SON WAS ON GUARD DUTY AT VMI AND HE LENT HIS CAR TO HIS CLOSE FRIEND AND ROOMMATE TO ATTEND A FAMILY EVENT IN ARLINGTON, VA. AFTER ABOUT 100 MILES ON THE ROAD WHILE [XXX] WAS DRIVING IT ON INTERSTATE 81 GOING NORTH, THE CAR STARTED TO SLOW SUDDENLY, AND THE ENGINE AND GAS LIGHT CAME ON THE DASHBOARD, WITH NO OTHER EARLIER WARNING. HE HAD TO SCAN THE AREA QUICKLY TO MAKE SURE OTHER DRIVERS WERE PAYING ATTENTION AS HE WAS QUICKLY DROPPING BELOW THE MINIMUM SPEED LIMIT. THIS SAME THING WAS HAPPENING TO MULTIPLE CAR OWNERS OF THIS MAKE/MODEL YEAR. THE CAR DOWNRIGHT STOP RUNNING IN THE MIDDLE OF THE INTERSTATE, WITH NO WARNING. THIS PUT MY SON'S LONG-TIME FRIEND AND ROOM MATE AT RISK! EVERY SERVICE AND TOW STATION WITHIN 60 MILES OF HARRISONBURG WERE BUSY OR CLOSED. THIS SUDDEN STALL ISSUE WAS KNOWN ON 2/5/2019 AND WITH YOUR SYSTEMS KNOWING THE CURRENT OWNER, ADDRESS, AND MY VEHICLE #, THERE IS NO EXCUSE FOR NOT ALERTING ME! I HAVE INCURRED ADDITIONAL TOWING FEES BECAUSE I HAD MY SON'S FRIEND TOWED TO THE CLOSEST RESIDENTIAL AREA OFF THE HIGHWAY WHERE THERE WAS A LOCAL SERVICE STATION. COME TO FIND OUT AFTER THEY DID A ONCE OVER THE CAR, THAT THERE WERE METAL SHAVINGS IN THE OIL AND THE TECH HAD TO HAND-CRANK THE ENGINE TO GET IT STARTED. IN OTHER WORDS, IT MET ALL THE CRITERIA FOR THIS ISSUE KNOWN BY HYUNDAI. I HAVE HAD MY VEHICLE REGULARLY SERVICED AT THE HYUNDAI DEALER SERVICE TWICE IN DECEMBER 2018, NOVEMBER 2018, AND MANY OTHER TIMES BEFORE THIS. NOTHING WAS EVER MENTIONED TO ME ABOUT THIS DEFICIENCY. I HAVE CALLED AND SENT EMAIL AND LETTERS ASKING HYUNDAI TO REPAIR THIS KNOWN MANUFACTURER DEFECT. EVERY PLACE NEAR THE TOW ADDRESS WAS CLOSED. I DROVE ABOVE THE SPEEDLIMIT AS IT WAS HOT AND HUMID AND THEY WERE NOT IN AIRCONDITIONING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

05/15/2019
Components: ENGINE
Incident Date: 05/15/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC1CU******
Summary

ENGINE RECALL DELAY IS MAKING IT EXTREMELY DIFFICULT TO RELY ON VEHICLE. CHANGING OIL AND CHECKING LEVELS DAILY TO MITIGATE RISK OF FAILURE DURING DRIVE. MANUFACTURER NEEDS TO STEP UP RECALL REPAIR EFFORTS

05/15/2019
Components: ENGINE
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC2CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR WAS FLASHING. SANSONE NISSAN (90-100 US-1, AVENEL, NJ 07001, (888) 437-1763) DIAGNOSED AND REPLACED THE VCM MOTOR ASSEMBLY; HOWEVER, THE FAILURE RECURRED. THE DEALER INDICATED THAT THE VEHICLE WAS OPERATING ON THREE CYLINDERS INSTEAD OF FOUR, BUT THERE WAS NO REMEDY FOR THE FAILURE. THE CONTACT WAS LATER NOTIFIED OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING) AFTER THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

05/14/2019
Components: FUEL SYSTEM, DIESEL,ELECTRICAL SYSTEM
Incident Date: 05/13/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC6CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT DRIVING ABOUT 55 MPH, THE FUEL GAUGE SHOWED THREE BARS AND AS THE ACCELERATOR PEDAL WAS DEPRESSED, IT WENT TO THE FLOORBOARD AND THE VEHICLE LOST POWER. THERE WERE SOME UNKNOWN WARNING LIGHTS THAT ILLUMINATED AND THEN UNILLUMINATED. THE CONTACT MERGED TO THE SIDE OF THE ROAD AND WAITED FOR SOMEONE TO ARRIVE WITH FUEL AND ADDED FUEL TO THE VEHICLE. THE VEHICLE WAS THEN ABLE TO START. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

05/06/2019
Components: ENGINE
Incident Date: 05/02/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC1CU******
Summary

MY ENGINE SEIZED WITH 61,500 MILES ON IT. IT WAS SERVICED REGULARLY AND ALL FLUIDS HAD JUST BEEN TOPPED OFF FOR A 9 HOUR DRIVE. WAS DRIVING ON I-5 SOUTH 3 AND A HALF HOURS INTO OUR DRIVE AND LOST POWER, ENGINE SEIZED

05/03/2019
Components: ENGINE
Incident Date: 04/17/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC0CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE, AN INDEPENDENT MECHANIC FOUND THAT OIL LEAKED FROM THE OIL PAN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT BOUGHT THE PARTS AND HAD THE VEHICLE TOWED TO ANOTHER INDEPENDENT MECHANIC FOR REPAIR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 178,000.

04/30/2019
Components: ENGINE
Incident Date: 04/26/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC3CU******
Summary

ENGIBE STALLED ON THE HIGHWAY, ALMOST KILLED ME.

04/26/2019
Components: ENGINE
Incident Date: 12/05/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC5CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 35 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE ENGINE MADE LOUD NOISES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE WAS BLOWN AND CONTAINED METAL SHAVINGS. DUELL'S EVANSVILLE HYUNDAI (4400 E DIVISION ST, EVANSVILLE, IN 47715, 812-473-4400) ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO THEIR FACILITY. THE DEALER STATED THAT THE VEHICLE WAS 9,000 MILES OVER THE EXTENDED 100,000 MILE WARRANTY LIMIT AND REQUESTED THE MAINTENANCE HISTORY OF THE VEHICLE. THE DEALER CALLED BACK TO CONFIRM THAT THE SERVICE HISTORY WAS EXCELLENT AND PROMISED A NEW ENGINE REPLACEMENT. AFTER SOME DIFFICULTY RECEIVING AN ENGINE, THE DEALER FINALLY GOT THE ENGINE IN MARCH OF 2019 AFTER HAVING THE VEHICLE SINCE DECEMBER 5, 2019. AFTER THE ENGINE ARRIVED, THE DEALER INFORMED THE CONTACT THAT THERE WAS AN INTERNAL LEAK THAT DELAYED THE PROCESS. ALSO, WHILE TESTING THE ENGINE, THE VEHICLE STALLED. AFTER ANOTHER FEW WEEKS, THE DEALER STATED THAT THEY HAD TO REPLACE THE VALVES THAT CAUSED THE STALL. THE CONTACT CALLED AN ATTORNEY WHILE WAITING FOR THE REPAIR. THE DEALER THEN CALLED BACK AND STATED THAT THEY WERE SENT THE WRONG VALVES. DURING THIS PROCESS, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT HAD TO PURCHASE ANOTHER VEHICLE SINCE THE DEALER DID NOT OFFER A LOANER VEHICLE DURING THE EXTENDED REPAIR TIME. THE CONTACT WAS STILL WAITING FOR THE VEHICLE TO BE REPAIRED. THE FAILURE MILEAGE WAS 109,000.

04/25/2019
Components: ENGINE
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC0CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING UP A HILL AT LOW SPEEDS, THE VEHICLE STALLED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO HYUNDAI OF EL PASO (8600 MONTANA AVE, EL PASO, TX 79925, (915) 881-0300) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

04/23/2019
Components: ENGINE
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC4CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE CHECK ENGINE AND MALFUNCTION INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ONTARIO HYUNDAI (1307 KETTERING DR A, ONTARIO, CA 91761, (909) 443-6100) WHO STATED THAT THE REMEDY WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 111,000. PARTS DISTRIBUTION DISCONNECT.

04/17/2019
Components: ENGINE
Incident Date: 05/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 855-371-946******
Summary

HIGH SPEED ENGINE STALL TRAVELLING AT 90MPH ON THE INTERSTATE. A PISTON HAD BLOWN OUT OF THE SIDE OF THE ENGINE. CAR REPAIR WAS COMPLETED ON THE 1ST NOVEMBER 2016, THE ENGINE WAS REPLACED.

04/16/2019
Components: ENGINE
Incident Date: 04/08/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC2CU******
Summary

I WAS DRIVING HOME IN MY 2012 HYUNDAI TUCSON WHEN OUT OF NOWHERE MY CAR STARTED TO MAKE AN ALMOST BOILING SOUND AND BEGAN TO STALL AND SMELL OF SMOKE. I PULLED OVER AND A SAFETY TRUCK PULLED OVER BEHIND ME AND ASKED IF I NEEDED ASSISTANCE. I EXPLAINED TO HIM WHAT HAD JUST HAPPENED AND HE OFFERED TO TAKE A LOOK UNDER THE HOOD. THE MECHANIC TOLD ME THAT I COULDN'T DRIVE THE CAR BECAUSE IT WAS A FIRE RISK. HE SAID THAT IT LOOKS LIKE OIL IS LEAKING ONTO MY ENGINE SOMEHOW BUT HE COULDN'T TELL HOW. IT WAS LEAKING INTO MY ENGINE AND YOU CAN SEE IT LEAKING EVERYWHERE, SOME EVEN SPILLED OUT ONTO MY TIRE. I HAD TO HAVE IT TOWED TO A REPAIR SHOP. APPARENTLY THERE WAS A RECALL ON MY CAR AND I DIDN'T RECEIVE ANY NOTICE OF ANY ISSUES UNTIL THE DAY AFTER IT ALMOST CAUGHT ON FIRE AND I HAD IT TOWED. I CALLED HYUNDAI BUT THEY SAID THEY DON'T HAVE A REMEDY FOR THIS YET. MY CAR HAS BEEN AT THE SHOP WAITING FOR A REMEDY TO THE RECALL.

04/12/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 04/09/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC3CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE LURCHED FORWARD AND INDEPENDENTLY ACCELERATED. THE CONTACT STATED THAT THE FAILURE RECURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. *BF *AS

04/11/2019
Components: ENGINE
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC0CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 65 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO NEW HOLLAND FORD (508 W. MAIN ST, NEW HOLLAND, PA) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

04/11/2019
Components: ENGINE
Incident Date: 04/09/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC4CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CAPE COD HYUNDAI (556 YARMOUTH RD, HYANNIS, MA 02601, (508) 778-0500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/10/2019
Components: ENGINE
Incident Date: 01/22/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCACXCU******
Summary

THE VEHICLE DEVELOPED A RATTLING NOISE FROM THE LOWER HALF OF THE ENGINE WHILE DRIVING ON THE FREEWAY WITH MY FAMILY. I MANAGED TO GET HOME AND THEN QUICKLY TOOK IT TO MY LOCAL MECHANIC; WHO INFORMED ME IT SOUNDED LIKE A SPUN BEARING. HE STATED HE WOULD NOT KNOW FOR SURE UNTIL HE TOOK APART THE MOTOR. THE MECHANIC ADVISED THAT I TAKE IT TO THE DEALER SINCE I PURCHASED THE VEHICLE BRAND NEW. I CALLED MY TWO LOCAL DEALERS WHO INFORMED ME THE CAR WAS OUT OF WARRANTY AND ALSO NOT PART OF THE THETA II ENGINE RECALL CAMPAIGN. SINCE THE CAR WAS NOT BUILT IN THE ALABAMA PLANT; IT ALSO DID NOT QUALIFY FOR THE EXTENDED WARRANTY GIVEN TO VEHICLES BUILT HERE WITH THAT ENGINE. I WAS QUOTED AN ESTIMATED $10,000 BY THE DEALER IN REGARDS TO PUTTING IN A REMANUFACTURED ENGINE ON THE VEHICLE. AFTER RECEIVING THESE RESPONSES I NOTIFIED HYUNDAI'S WARRANTY DISPUTE RESOLUTION. THEY TOO INFORMED ME THE VEHICLE WAS OUT OF WARRANTY. THEY INFORMED THEY NEEDED TO TAKE APART THE ENGINE TO SEE WHAT THE ISSUE WAS. HOWEVER, THE GAMBLE WAS THAT I WOULD MOST LIKELY HAVE TO PAY FOR THE LABOR OF THIS. I WAS WITHOUT TRANSPORTATION AND GAVE UP RESOLVING THIS THROUGH HYUNDAI. MY MECHANIC WAS ABLE TO FIND ME A USED ENGINE WITH LOW MILES (70K) TO PUT IN MY VEHICLE. THE TOTAL COST FOR THE ENGINE WAS SHY OF $5,000 WHICH WASN'T TOO FAR FROM WHAT THE CAR IS WORTH NOW.

04/02/2019
Components: ENGINE
Incident Date: 03/05/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC8CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. HYUNDAI OF KENNESAW (2878 BARRETT LAKES BLVD, KENNESAW, GA 30144, (678) 809-6990) INDICATED THAT THERE WERE NO RECALL REPAIRS NEEDED BEFORE THE VEHICLE WAS PURCHASED. THE CONTACT WAS NOT INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO A FACILITY. AN INDEPENDENT MECHANIC INFORMED THE CONTACT TO CHECK WITH THE MANUFACTURER FOR A RECALL CAMPAIGN BECAUSE THEY DID NOT HAVE THE TOOLS TO REPAIR THE VEHICLE. THE CONTACT ALSO HEARD A TICKING NOISE, WHICH COULD INDICATE THAT A ROD MAY HAVE FRACTURED AND THE ENGINE SEIZED. THE VEHICLE WAS TOWED TO PEACOCK HYUNDAI BRUNSWICK (5400 ALTAMA AVE #1, BRUNSWICK, GA 31525, (912) 304-0461) FOR FURTHER DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

04/01/2019
Components: ENGINE
Incident Date: 03/28/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3ACXCU******
Summary

DAUGHTER DRIVING DOWN ROAD. VEHICLE STARTED SLOWING DOWN AND WARNING LIGHTS CAME ON. VEHICLE DIED IN MIDDLE OF HIGHWAY. HAD TO BE TOWED AND THE SHOP BELIEVES IT IS THE ENGINE. OIL LEVEL WAS GOOD AND HAD BEEN CHANGED. APPEARS TO BE EXACTLY WHAT OTHERS ARE REPORTING.

03/28/2019
Components: ENGINE
Incident Date: 03/28/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC1CU******
Summary

THIS VEHICLE IS IN RECALL181. I HAVE CALLED HYUNDAI AND THEY WILL NOT FIX MY VEHICLE UNTIL THE HAVE THE PARTS TO DO... I RELY ON THIS VEHICLE TO GET ME TO DR APPOINTMENTS. I AM DISABLE VETERAN. I HAVE CHANGED SEVERAL TIMES OVER THE LAST FEW MONTHS. WHY CANNT GET MY VEHICLE FIX BEFOE ONE DAY IT CATCH ON FIRE.

03/27/2019
Components: ENGINE
Incident Date: 03/08/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC3CU******
Summary

ENGINE WENT OFF-TIME AND LOST ALL COMPRESSION IN EACH CYLINDER. CHECK ENGINE LIGHT CAME ON 3/8/19, CAR RAN OK THROUGH 3/11/19, THEN HAD POWER ISSUES. IT WOULD NOT START ON 3/12/19 AND HAS NOT BEEN RUN SINCE. BOTH A PRIVATE MECHANIC AND THE LOCAL DEALERSHIP CONFIRMED THE TIMING ISSUE AND THE LOSS OF COMPRESSION. THE CAR HAS 83K MILES.

03/06/2019
Components: ENGINE
Incident Date: 03/03/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC2CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO RANCHO GRANDE MOTORS (1404 AUTO PARK WAY, SAN LUIS OBISPO, CA 93405, (805) 543-4745) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

03/01/2019
Components: STEERING,SERVICE BRAKES
Incident Date: 01/18/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC1CU******
Summary

IM HAVING PROBLEMS WITH VIBRATIONS WHEN AT A STOP OR IDLING,ALSO HIS VEHICLEIS HARD TO KEEP ALIGNED. I'VE TWO SETS OF TIRES IN THE PAST TWO YEARS. IVE HAD TWO FOUR WHEEL ALIGNMENTS. WHAT'S THE FIX?

03/01/2019
Components: ENGINE
Incident Date: 02/13/2019
Crash: No
Fire: No
Summary

I WAS DRIVING MY HYUNDAI SMALL SUV LEAVING THE GYM AND THE VEHICLE STARTED TO NOT WANT TO PULL. I THEN STARTED TO MAKE A CLICK SOUND THEN DIED. ITS BEEN TO 2 SHOPS THE FIRST ONE LAUGHED AT ME. TELLING ME A ENGINE WOULD BE 4 TO 6 THOUSAND AND HE WOULD NOT WORK ON IT. THE SECOND ONE ASKED HAS THERE BEEN A RECALL BECAUSE OF HOW IT STOP WORKING AND DUE TO THE FACT THE WEB IS FULL OF STORIES OF THEM BREAKING DOWN. THE MILEAGE IS 101000

02/21/2019
Components: VISIBILITY/WIPER
Incident Date: 12/15/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC1CU******
Summary

WHEN I PURCHASE THE CAR THERE'S WINDOW TINT APPLIED ACROSS THE WHOLE WINDSHIELD OF THE VEHICLE. IT LOOK LIKE STEAM IS COMING FROM IT CAUSING IT HARD TO SEE OUT OF THE WINDSHIELD WHEN DRIVING ESPECIALLY AT NIGHT.

02/08/2019
Components: ENGINE
Incident Date: 09/23/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCACXCU******
Summary

THE THETA II ENGINE IS FULL OF METAL SHAVINGS. THERE ARE ACCELERATION PROBLEMS AND THERE IS A LOUD SPUTTERING RATTLE NOISE. THE CHECK ENGINE LIGHT CAME ON READING A CODE P0014, EXHAUST (B) CAMSHAFT POSITION TIMING OVER-ADVANCED (BANK 1). THE CAR WAS NOT DRIVEN UNTIL JANUARY 28 WHEN TAKEN TO CAR CARE CLINIC IN BAKERSFIELD, CA. WHEN WE COULD AFFORD TO TAKE IT IN. THE MECHANIC CHECKED THE SOLENOIDS, WHICH WERE BOTH GOOD. ONE WAS REMOVED, WHICH REVEALED METAL SHAVINGS CLOGGING THE SOLENOID. THE MILEAGE IS 67,444. I WAS DRIVING ON THE I5 WHEN THE ENGINE FIRST STARTED MAKING THE NOISE. THE NEXT DAY THE CHECK ENGINE LIGHT CAME ON AND ACCELERATION WAS AFFECTED WHILE DRIVING ON A CITY STREET.

02/01/2019
Components: ENGINE
Incident Date: 01/31/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC7CU******
Summary

I WAS DRIVING ON THE FREEWAY WHEN I SUDDENLY LOST POWER TO MY STEERING AND ACCELERATOR. THE CAR HAD QUIT RUNNING BUT WAS STILL RECEIVING POWER FROM THE BATTERY. IT WAS A SEVERELY DANGEROUS SITUATION AS I WAS NOT ABLE TO GET COMPLETELY OFF OF THE FREEWAY ONTO THE SHOULDER BEFORE MY VEHICLE STOPPED MOVING. WSDOT AND WASHINGTON STATE PATROL ASSISTED GETTING ME OFF OF THE FREEWAY TO A SAFE LOCATION. I HAD IT TOWED TO A REPAIR SHOP. THEY DIAGNOSED CATASTROPHIC ENGINE FAILURE AND THAT THE CAR NEEDS A NEW ENGINE. IT IS A 2012 HYUNDAI TUCSON WITH A 2.4L ENGINE. ADDITIONALLY, AT 75,000 THE TRANSMISSION FAILED IN THIS VEHICLE, AND WAS REPLACED AT THAT TIME. THIS WAS COVERED BY MY EXTENDED WARRANTY AT THE TIME.

01/31/2019
Components: SERVICE BRAKES, HYDRAULIC,ENGINE
Incident Date: 01/25/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC8CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING, THE RPMS TOOK LONGER THAN NORMAL TO ENGAGE DURING ACCELERATION. OCCASIONALLY, THE RPM DIAL WOULD NOT MOVE AT ALL. ALSO, THE ABS INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND CODE: "P3018" AND "SHIFT DELAY" WERE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT PLANNED TO SCHEDULE AN APPOINTMENT AT FUCCILO HYUNDAI OF SYRACUSE (2601 ERIE BLVD E, SYRACUSE, NY 13224, (315) 445-7900) THIS WEEK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.

01/28/2019
Components: ENGINE
Incident Date: 01/17/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC8CU******
Summary

WHEN DRIVING THE VEHICLE ON A FIVE HOUR TRIP, THE ENGINE SUDDENLY BECAME VERY NOISY. FOLLOWING EVALUATION BY THE DEALERSHIP IT WAS DETERMINED THAT THE ENGINE HAS A FAILED ROD BEARING. THE ENGINE WAS NOT TORN DOWN FOR A DETAILED ANALYSIS TO MAKE THIS DETERMINATION. THE ONLY AVENUE OFFERED TO REPAIR THE VEHICLE WAS TO INSTALL A JUNK YARD ENGINE AS PARTS AND ENGINE COMPONENTS ARE NOT AVAILABLE THROUGH THE MANUFACTURER.

01/25/2019
Components: POWER TRAIN,ENGINE
Incident Date: 01/24/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC3CU******
Summary

"TAKATA RECALL" AS MY 2012 HYUNDAI TUCSON REACHED 100,000 MILES MY TRANSMISSION WENT OUT AND LEFT ME STRANDED. I HAD A REBUILT TRANSMISSION PUT IN, THAT WAS PURCHASED FROM THE DEALERSHIP. NOW I AM AT 132,000 MILES AND MY ENGINE IS KNOCKING. THE KNOCKING GETS LOUD DURING ACCELERATION, AND HAS QUICKLY GONE FROM A TICKING SOUND ON THE FRONT PASSENGER SIDE OF THE VEHICLE TO A LOUD KNOCK. MY MECHANIC IS SAYING THAT THERE IS NO COMING BACK FROM THIS, THE ENGINE WILL NEED TO BE REPLACED. OIL CHANGES ARE DONE ON TIME, THERE IS OIL IN THE CAR NOW BUT A ROD IS KNOCKING LOUDLY. THIS CAR WILL HAVE BEEN PURCHASED TWICE ONCE I HAVE PUT ALL THE REPAIRS INTO IT THAT REALLY SHOULDN'T NEED TO BE PUT INTO A CAR AT THIS STAGE OF IT'S LIFE.

01/23/2019
Components: ENGINE
Incident Date: 10/20/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC7CU******
Summary

ENGINE FAILED IN OCT.2018 IN BIG BEAR, CALIFORNIA. AFTER DRIVING FOR SEVERAL HOURS UP THE MOUNTAIN, A LOUD RATTLING SOUND OCCURRED DRIVING AT LOW SPEEDS IN THE CITY. INDEPENDENT LOCAL MECHANIC DETERMINED IT WAS THE PISTONS NOT WORKING PROPERLY CAUSING COMPLETE ENGINE FAILURE. MECHANIC CONFIRMED THE VEHICLE COULD NOT BE DRIVEN MUCH FURTHER, IT WOULD NOT HAVE MADE IT DOWN THE MOUNTAIN, AND I WAS LUCKY IT DIDN'T FAIL ON THE MOUNTAIN. SINCE ENGINE STILL UNDER WARRANTY, I HAD TO TOW IT DOWN THE MOUNTAIN TO NEAREST DEALERSHIP IN LOMA LINDA, CA. AT DEALERSHIP, DETERMINED AND CONFIRMED ENGINE FAILED AND UNDER WARRANTY. NO PARTS AVAILABLE (PERHAPS DUE TO OTHER MODEL RECALL?). GIVEN SMALLER DEALER LOANER VEHICLE - INSUFFICIENT FOR MY NEEDS. IT IS NOW JANUARY 2019 AND NO PART POTENTIALLY AVAILABLE UNTIL LATE FEBRUARY. (IS THIS THE SAME ENGINE AS THE SANTE FE AND SONATA RECALL?) DEALERSHIP REFERRED TO HYUNDAI CUSTOMER CARE CENTER IN DECEMBER. CASE FILED. CASE MANAGER CONTACTED MID-DECEMBER WITH LITTLE INFORMATION AND OFFER OF MONETARY COMPENSATION FOR TIME W/O VEHICLE. NO OTHER CONTACT FROM CASE MANAGER FOR OVER A MONTH NOW. HYUNDAI CUSTOMER CARE CENTER INDICATES THERE IS NO ONE ELSE OTHER THAN NON-RESPONSIVE CASE MANAGER THAT I CAN CONTACT. IF THERE ARE NO REPLACEMENT ENGINES AVAILABLE - THIS MUST BE A PART OF A LARGER PROBLEM. I WANT MY 2012 TUCSON REPAIRED OR REPLACED. AND, I BELIEVE THE 2012 TUCSON SHOULD BE ADDED TO THE HYUNDAI ENGINE RECALL ISSUE.

01/17/2019
Components: ENGINE
Incident Date: 12/16/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC3CU******
Summary

PURCHASED CAR USED ON 10/24/18. "CATASTROPHIC ENGINE FAILURE" OCCURRED 53 DAYS AFTER PURCHASE. ENTERING HIGHWAY, ACCELERATED ABOVE 45MPH, HAD TROUBLE CHANGING SHIFTS (AUTOMATIC), "SPUTTERING" SOUND FROM THE ENGINE AND COULD NO LONGER ACCELERATE, ENGINE CUT OFF SUDDENLY, ALL DASH LIGHTS CAME ON. WAS ABLE TO COAST SAFELY TO THE SHOULDER. WAS NOT ABLE TO TURN ENGINE BACK ON. TOOK TO AUTO SHOP - WAS FIRST TOLD IT WAS A BAD STARTER, STARTER WAS REPLACED BUT STILL NOT FIXED. NEXT DIAGNOSIS: IT WAS A BAD BATTERY, BATTERY WAS REPLACED BUT STILL NOT FIXED. NEXT DIAGNOSIS: BAD WIRING FROM BATTERY TO STARTER BUT STILL NOT FIXED. MORE INVESTIGATING BY AUTO SHOP AND REPORTED THAT TIMING CHAIN WAS PRESUMED BROKEN AND CAUSED ENGINE TO "LOCK UP". "ENGINE REBUILD" NOT RECOMMENDED, BUT 2.4L ENGINES ARE NO LONGER MANUFACTURED, THE ONLY OPTION IS TO GET A USED ONE. MY MILEAGE WAS 86,722 AT TIME OF INCIDENT.

01/15/2019
Components: VISIBILITY
Incident Date: 11/01/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT THE TINT ON THE FRONT WINDSHIELD MALFUNCTIONED. THE LOWER SECTION OF THE WINDSHIELD WAS AFFECTED, WHICH CAUSED A VISIBILITY HAZARD. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. JENKINS HYUNDAI OF OCALA (1602 SW COLLEGE RD, OCALA, FL) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 121,000. THE VIN WAS UNKNOWN.

01/12/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/22/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC2CU******
Summary

I PURCHASED THIS VEHICLE IN AUGUST, 2018 AS A USED UNIT. STARTING THE NEXT MONTH I WOULD BE DRIVING DOWN THE ROAD AND DOING THE SAME SPEED WITH NO ACCELERATION ON MY PART AND THE MOTOR WOULD REV UP BY ITSELF TO 6000-8000 RPM AND THE VEHICLE DOES NOT GAIN ANY SPEED. THIS HAS HAPPENED INTERMITTENTLY DESCRIBED TO MY MECHANIC WHEN I TOOK IN FOR AN OIL CHANGE AND HE COULDN'T FIGURE OUT WHAT COULD HAVE HAPPENED. THANKSGIVING DAY TRAVELING ABOUT 95 MILES TO MY BROTHER'S HOUSE AND DID THE REVVING 3X'S. SINCE THANKSGIVING THE SAME PROBLEM HAS HAPPENED APPROXIMATELY 4 MORE TIMES. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION AND MAINTAINING THE SAME SPEED. THE SPEEDS HAVE BEEN BETWEEN 40 TO 65 MPH, SO THERE ISN'T ONE SET SPEED THAT IT HAPPENS. SINCE IT DOESN'T GAIN/LOSE SPEED IT HASN'T BEEN A PROBLEM YET.

01/10/2019
Components: ENGINE
Incident Date: 01/03/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCACXCU******
Summary

DRIVING ON THE ON RAMP OF INTERSTATE AND IT CUT OFF. ALL OF THE DASH LIGHTS FLASHED ONCE THEN IT CUT OFF. I WAS TOLD BY TWO DIFFERENT AUTO REPAIR SHOPS THAT THE ENGINE FROZE. CALL DEALERSHIP AND WAS TOLD THAT THE 2.4L ENGINE WAS NOT MANUFACTURED ANYMORE. IT IS SITTING AT AN AUTOMOTIVE SHOP WAITING ON AN ENGINE FROM A WRECKED TUCSON COSTING ME $6,500 - 7,000 TO PUT IN. THE CAR HAS APPROX. 159,000 MILES ALSO HAD TO REPLACE TRANSMISSION AROUND 103,000 MILES

12/19/2018
Components: POWER TRAIN,ENGINE
Incident Date: 12/19/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC1CU******
Summary

WHILE DRIVING AND GOING FROM DRIVING FOR AWHILE TO STOP AND GO IT STALLS. HAS HAPPENED NOW 3 + TIMES IN DRIVING SITUATIONS. HAVE HAD CAR CHECKED OUT AND SAID NOTHING IS WRONG BY TWO DIFFERENT GARAGES. STALLING IN TRAFFIC IS NOT SAFE.

11/23/2018
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 11/23/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC8CU******
Summary

ON NOVEMBER 23, 2018, ON RT 110 IN FARMINGDALE, NY. I HEARD SOMETHING SHATTER BUT COULD STILL DRIVE ON THE HIGHWAY. I STOPPED AND LOOKED UNDERNEATH BUT SAW NOTHING. I DROVE AWAY FOR TWENTY MINUTES AND THE ENGINE FELL OUT. I WAS STOPPED SUDDENLY BY THE COLLAPSE OF THE ENGINE.

11/09/2018
Components: ENGINE
Incident Date: 07/27/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3ACXCU******
Summary

WHILE DRIVING ON THE FREEWAY I LOST POWER IN MY CAR WAS ABLE TO PULL OVER TO THE SHOULDER AND HAD NO POWER TO THE CAR WOULDN'T START, CALLED TRIPLE A AND TOWED TO THEIR NEAREST FACILITY THEY DIAGNOSED A SEIZED ENGINE AND BAD STARTER, BECAUSE IF HYUNDAI WARRANTY HAD IT TOWED TO A HYUNDAI DEALER, THIS WAS AT THE END OF JULY 2018, THEY AGREED THE ENGINE SEIZED AND BAD STARTER, THEY APPROVED IT AS UNDER WARRANTY. THEY DO NOT KNOW WHEN THEY WILL HAVE AN ENGINE AS THEY ARE ON BACK ORDER WORLDWIDE.

10/12/2018
Components: ENGINE
Incident Date: 07/31/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC5CU******
Summary

WHILE ON A TRIP TO ARIZONA DRIVING ABOUT 70 MPH ON A HIGHWAY IN NEW MEXICO. THE ENGINE AND CAR JERKED REALLY HARD AND THE ENGINE STARTED KNOCKING AT AROUND 77,500 MILES. IT ENDED UP BEING A SPUN CONNECTING ROD BEARING. HYUNDAI IS REPLACING THE ENGINES ON THE SANTA FE AND SONATA BUT NOT THE TUCSON. I WAS RUNNING SYNTHETIC OIL AND A MOBILE 1 FILTER AT THE TIME. AFTER GOING ONLINE IT SEEMS AS IF THEY DIDN'T CLEAN THE OIL PASSAGES IN THE CRANK SHAFT WHEN THEY ASSEMBLED THE ENGINE. THE TUCSON SHOULD BE PART OF THE ENGINE REPLACEMENT PROGRAM. 2.0 & 2.4 ENGINES HAVE THIS ISSUE.

10/08/2018
Components: ENGINE
Incident Date: 07/22/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC4CU******
Summary

JULY 2018, TRIED TO PASS A CAR AT ABOUT 40 MPH (SPEED LIMIT ON THE ROAD WAS 50 MPH) AND MY TUCSON WOULDN'T ACCELERATE. I GRADUALLY PUSHED THE GAS PEDAL TO THE FLOOR AND IT STOPPED ACCELERATING AT ABOUT 50, BUT WAS MAKING THIS AWFUL WINDING NOISE LIKE IT WAS TRYING TO SHIFT GEARS BUT COULDN'T. AT THIS POINT I'M PLAYING CHICKEN WITH THE CAR I TRIED TO PASS, AND THERE'S ANOTHER CAR COMING TOWARDS ME. I FINALLY GO PAST THE CAR AND STARTED PULLING OVER ON THE SIDE OF THE ROAD AND ALL OF MY DASHBOARD LIGHTS CAME ON AND THE ENGINE IS STILL WINDING AND MAKING NOISES. I TURNED THE CAR OFF AND TRIED TO RESTART. IT SPUTTERED AT 1ST, BUT DID START. I WENT HOME, BUT AFTER THAT THE ENGINE WAS MAKING AWFUL WINDING, TICKING, AND CLANKING NOISES. I BROUGHT IT INTO THE DEALER THAT SERVICES MY VEHICLE AND AFTER BEING THERE FOR SEVERAL DAYS, THEY SAID IT WAS THE ENGINE ROD BEARING AND I NEEDED A NEW ENGINE. LUCKILY I HAVE A THIRD PARTY WARRANTY THAT IS COVERING IT, BUT AFTER DOING SOME RESEARCH I SEE THAT THIS IS A HUGE ISSUE FOR HYUNDAI TUCSON OWNERS AND THAT HYUNDAI HAD THIS SAME ISSUE WITH THEIR SONATAS.. APPARENTLY THE SONATAS HAVE A RECALL FOR THIS SAME ISSUE BUT NOT THE TUCSON. AS OF TODAY, MY CAR IS STILL AT THE DEALER AND HYUNDAI HAS PUSHED THE ETA OF MY MOTOR OUT TO NOVEMBER, BUT THIS IS THE 2ND DELAY AND I'M NOT SO SURE THAT IT WILL BE READY NEXT MONTH AFTER READING ALL OF THE STORIES OF OTHERS THAT HAVE HAD THEIR TUCSONS AT THE DEALERS SINCE APRIL AND MAY AND KEEP GETTING THEIR ETS'S FOR THEIR ENGINES PUSHED BACK.

09/12/2018
Components: ENGINE
Incident Date: 08/30/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC8CU******
Summary

STARTED MY CAR IN THE MORNING AND IT TOOK A LITTLE LONGER TO CRANK BEFORE STARTING. DROVE IT HALF A MILE AND KIND OF NOTICED DECREASE IN PERFORMANCE THEN STARTING UP A HILL AND JUST FORGET ABOUT IT. VERY VERY SLOW. AT THE TOP OF THE HILL THE CHECK ENGINE LIGHT POPPED ON AND AT THAT POINT I WAS ALREADY LOOKING FOR A SAFE PLACE TO PULL OVER. DROVE AN ADDITIONAL 1/10TH OF A MILE TO PULL OVER (MOSTLY CRUISED SINCE IT WAS NOT WORKING RIGHT) AND TURNED THE CAR OFF IMMEDIATELY. CALLED TO GET IT TOWED AND TRIED TO TURN IT ON. IT SOUNDED LIKE THE ENGINE WAS CLUNKING SO I JUST STOPPED TRYING. AT THIS POINT THE HYUNDAI DEALERSHIP IS SAYING THE TIMING CHAIN IS MESSED UP AND ENGINE FAILURE WHICH IS VERY VERY COMMON WITH THE TUCSON. HAD RIGHT ABOVE 67000 ON THE CAR.

08/18/2018
Components: ENGINE
Incident Date: 07/31/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC5CU******
Summary

DRIVING ALONG WITH ABOUT 77735 MILES ON THE ODOMETER. WHILE DRIVING TO ARIZONA BECAUSE MY MOTHER WAS IN SERIOUS CONDITION. (HAS PASSED AWAY AS OF THIS WRITING) THE ENGINE AND ENTIRE CAR SHOOK. THOUGHT I HAD HIT SOMETHING ON THE ROAD. LOOKED UNDERNEATH, NO DAMAGE AND THE CONNECTING ROD WAS KNOCKING. GOING 70 MPH MUST HAVE BROKE IT LOOSE AND SPUN THE BEARING. SPENT $850 TO RENT A U-HAUL TRAILER AND TRUCK TO TOW IT BACK FROM NEW MEXICO TO KANSAS. DROPPED THE OIL PAN AND METAL SHAVINGS EVERYWHERE IN THE PAN. I SEE THE SAME 2.4 LITER ENGINE IN OTHER KIA'S AND HYUNDAI'S ARE BEING REPLACED FOR THE SAME PROBLEM. WHY NOT THE TUCSON, I KNOW THERE AREN'T AS MANY OF THEM AS THE SANTA FE'S AND SONATA'S. BUT IT IS THE SAME EXACT ENGINE WITH THE SAME EXACT PROBLEM. I WAS RUNNING QUAKER STATE FULL SYNTHETIC OIL WITH A MOBIL ONE FILTER...OIL WAS FULL WITH ABOUT 5700 MILES ON IT. I NEVER IN MY LIFE HAVE HAD AND ENGINE FAILURE AS I MAINTAIN MY VEHICLES WELL. I BOUGHT IT WITH 69,000 ON IT 10 MONTHS AGO AND STILL OWE $2500. I'M SURE I WILL NO LONGER BE A HYUNDAI CUSTOMER UNLESS SOMETHING GOOD COMES OUT OF THIS.....SURE IT WON'T! JUST WANTED A NICE CAR TO RETIRE WITH, SHOULD HAVE STUCK WITH THE HONDA CR-V I HAD BEFORE THIS.

07/28/2018
Components: ELECTRICAL SYSTEM,STRUCTURE,ENGINE
Incident Date: 06/23/2018
Crash: No
Fire: Yes
Vehicle Identification Number: KM8JU3AC5CU******
Summary

THE VEHICLE CAUGHT ON FIRE IN THE DRIVEWAY - IT HAD NOT BEEN DRIVEN OR EVEN STARTED IN OVER 28 HOURS. THE FIRE STARTED UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED AND IT WAS DEEMED A TOTAL LOSS. THE INSURANCE COMPANY DID NOT CONDUCT AN INVESTIGATION DUE TO THE AGE OF THE VEHICLE. THE DEALERSHIP DID FULL BRAKE WORK 10 DAYS PRIOR TO THE FIRE OCCURRING.

07/08/2018
Components: ENGINE
Incident Date: 05/30/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3ACXCU******
Summary

ON 05/30/18, WHEN ARRIVING ON CAMPUS GROUNDS AT MY PLACE OF EMPLOYMENT MY VEHICLE STARTED MAKING CLANKING NOISES, THE ENGINE LIGHT TURNED ON, AND THE VEHICLE STARTED TO DECELERATE. WHEN I PARKED IT, IT STALLED AND DIED IN THE SPOT. I CONTACTED THE DEALERSHIP AND HAD IT TOWED TO THEM. AFTER 2 DAYS, THE DEALERSHIP INFORMED THE ENGINE NEED TO BE REPLACED AND HYUNDAI WAS GOING TO PAY FOR IT. THE DEALERSHIP INFORMED ME I HAD TO PAY $5/DAY FOR A RENTAL VEHICLE OF THEIR CHOOSING. SINCE THAT DAY, I HAVE NOT RECEIVED ANY INFORMATION REGARDING MY VEHICLE AND I AM STILL IN THE RENTAL. THE VEHICLE IS STILL UNDER WARRANTY AND WHEN I QUESTIONED THE THE WARRANTY, THE DEALERSHIP WOULD NOT PROVIDE ME A COPY OF IT.

07/03/2018
Components: ENGINE
Incident Date: 06/05/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC2CU******
Summary

WHILE DRIVING MY CAR HAVING JUST GOT OFF THE FREEWAY, THE DASHBOARD LIGHTS FLASHED BRIEFLY AND THEN THE ENGINE WENT DEAD. CARS BEHIND ME HAD TO SERVE TO GET AROUND ME. THE CAR IS ONLY 6 YEARS OLD AND UNDER WARRANTY. THE CAR IS CURRENTLY AT THE DEALER BEING REPAIRED DUE TO AN ENGINE PROBLEM.

06/29/2018
Components: ENGINE
Incident Date: 06/12/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC4CU******
Summary

ON JUNE 12TH THE TUCSON ENGINE STARTED SMOKING DESPITE BEING DRIVEN LESS THAN 2 MILES FROM THE HOUSE. THE CAR WAS SERVICED ON APRIL 24 TH AT HETITAGE HYUNDAI IN TOWSON MARYLAND WITH NO PROBLEMS REPORTED. I HAVE ALL SERVICE RECORDS GOING BACK TO WHEN THE CAR WAS BRAND NEW. I WAS TOLD THE CAR NEEDS A NEW ENGINE. I AM REPORTING THIS BECAUSE I READ A STORY THAT SENATOR BEN NELSON OF FLORIDA HAS MADE AN INQUIRY ABOUT SIMILAR EVENTS WITH THIS MODEL SUV IN FLORIDA. I PLAN TO ALERT MY REPS IN CONGRESS AS WELL. *JS

06/23/2018
Components: ENGINE
Incident Date: 05/22/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC4CU******
Summary

CATASTROPHIC ENGINE FAILURE ON A 2012 TUCSON WITH ONLY 80K MILES. THE VEHICLE WAS REGULARLY SERVICED. HEARD A FAINT TICKING COMING FROM THE ENGINE WHILE DRIVING, AND LATER THAT DAY, THE ENGINE BLEW. APPARENTLY THE THETA 2 ENGINE THE VEHICLE USES IS KNOWN FOR FAILURE, BUT THE HYUNDAI DEALERSHIP I TOOK THE VEHICLE TO CLAIMED ONLY ABOUT 2% OF THESE CARS WERE AFFECTED, AND I WAS JUST "UNLUCKY". NO WARNING LIGHTS, NOTHING. WAS ON THE INTERSTATE DURING RUSH HOUR AT THE TIME OF THE INCIDENT, AND WAS ALMOST HIT BY MULTIPLE VEHICLES BECAUSE OF THIS.

06/18/2018
Components: ENGINE
Incident Date: 04/15/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC3CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS THEN TOWED TO UNIVERSAL HYUNDAI (12801 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837, (321) 418-3733) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

05/29/2018
Components: WHEELS
Incident Date: 05/25/2018
Crash: Yes
Fire: No
Vehicle Identification Number: KM8JUCAC5CU******
Summary

* VEHICLE WAS TAKEN TO SHEEHY HYUNDAI IN DECEMBER 2017 FOR REGULAR MAINTENANCE, WHICH INCLUDED A TIRE ROTATION. * VEHICLE WAS TAKEN TO SHEEHY HYUNDAI IN FEBRUARY 2018 FOR REGULAR MAINTENANCE WITH AN ADDITIONAL COMPLAINT FOR NOISES WHEN MAKING TURNS, PARTICULARLY TO THE LEFT. * THE SHEEHY HYUNDAI SERVICE DEPARTMENT STATED A TIRE WAS RUBBING A CONTROL ARM. MY DAUGHTER DECLINED THE REPAIR BECAUSE THE SERVICE CENTER DID NOT STATE IT WAS AN URGENT ISSUE. * VEHICLE WAS TAKEN TO SHEEHY HYUNDAI AGAIN IN MARCH 2018 AND WAS GIVEN AN ALIGNMENT TO DEAL WITH THE VIBRATION AND NOISE. ACCORDING TO INVOICE, THE ISSUE WAS RESOLVED. * MY DAUGHTER COMPLAINED AGAIN OF THE NOISE AND VIBRATION. SHE WAS SCHEDULED TO COME IN NEXT WEEK TO HAVE THE DEALERSHIP LOOK AT THE ISSUE. * WHILE DRIVING TO WORK THIS MORNING (25 MAY 2018), NEAR EXIT 13 ON INTERSTATE 495 SHE HEARD A POP AND VEHICLE SWERVED ALL OVER THE LANES. SHE ENDED UP RIGHT NEAR A GUARD RAIL. THE TIRE CAME COMPLETELY OFF AND TWO INSERT BOLTS ON THE DRUM WERE SHEARED. * I CALLED SHEEHY HYUNDAI AND EXPLAINED THE CIRCUMSTANCES. THE SERVICE MANAGER RELAYED THAT THEY WERE NOT LIABLE SINCE THEY DID AN ALIGNMENT ON THE LAST SERVICE AND DID NOT TOUCH THE TIRES. * I EXPLAINED TO HIM THAT THEY WERE THE LAST ONES TO WORK ON THE VEHICLE AND NO ONE HAS DONE ANYTHING WITH THE TIRES. I ALSO REMINDED HIM THAT MY DAUGHTER HAD BEEN THERE MULTIPLE TIMES SINCE DECEMBER. * THE SERVICE MANAGER INFORMED ME THAT AN ALIGNMENT WOULD NOT HAVE TAKEN CARE OF ANY VIBRATION ANYWAY. * THEY REFUSED TO ACCEPT THAT THE SERVICE DEPARTMENT FAILED TO COMPLETELY TIGHTEN LUGS AND MISSED THIS ISSUE THAT COULD HAVE LED TO MULTIPLE INJURIES AND FATALITIES. I INFORMED HIM THAT IF HE SUGGESTS THAT THE LUGS AND WHEEL JUST CAME OFF, THEN HYUNDAI CORPORATE NEEDS TO BE NOTIFIED OF THIS VEHICLE DEFECT.

05/28/2018
Components: POWER TRAIN
Incident Date: 05/28/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC1CU******
Summary

THIS IS A COMPLAINT THAT MIMICS THE CURRENT RECALL 16V628000 FROM HYUNDAI ON 8/30/2016, FOR THEIR 2016 TUCSON TRANSMISSION PROBLEMS OF THE ENGINE/TRANSMISSION WHERE IT WILL DISENGAGE. WHEN DRIVING AND PRESSING ON ACCELERATOR THE ENGINE REVS, BUT THE TRANSMISSION SEEMS TO BE IN NEUTRAL (EVEN THOUGH IN DRIVE). IT HAS HAPPENED TO ME ON MY 2012 AFTER I MADE A GRADUAL RIGHT HAND TURN AROUND A RAMP AT ABOUT 25 MPH . I HAD COME OUT OF THE TURN AND TRIED TO ACCELERATE WHEN NOTHING HAPPENED. THE ENGINE REV'D TO ABOUT 4K, I IMMEDIATELY LET OFF GAS THINKING I HAD BUMPED THE GEAR SHIFT INTO NEUTRAL OR IT HAD SOMEHOW POPPED OUT OF GEAR. NOPE. LIGHT ON DASH STILL SAID "D" AND THE GEAR SHIFTER WAS IN THE PROPER POSITION. I LET IT COAST FOR AWHILE AND THEN TRIED ACCELERATING AGAIN. THIS TIME IT WORKED FINE. I HAVE ONLY HAD THE VEHICLE FOR ABOUT 2 WEEKS AND DID NOT EXPERIENCE ANY ISSUES BEFORE THIS. I WAS A AUTO/DIESEL MECHANIC FOR OVER 14 YEARS AND WAS VERY COGNIZANT OF WHAT WAS HAPPENING, NOT PANIC STRICKEN. IF I GET A CASE NUMBER OR THE LIKE I WILL CONTINUE TO FOLLOW UP WITH YOU ON THE ISSUE. NO ENGINE LIGHTS CAME ON, ENGINE DID NOT STALL, NO CODES GENERATED ON OBDII SCANNER. (2 CYCLES OF ON/OFF BEFORE CHECKING FOR CODES WHEN I GOT HOME) TRIED CHECKING THE TRANSMISSION FLUID LEVEL, BUT IT IS A SEALED UNIT WITH NO DIP STICK.

02/09/2018
Components: ENGINE
Incident Date: 12/25/2017
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC7CU******
Summary

WHILE DRIVING ON THE INTERSTATE AT SPEEDS OF 70 MPH THE ENGINE SEIZED AND THREW A ROD, DESPITE FOLLOWING THE PROSCRIBED MAINTENANCE SCHEDULE. THIS CAUSED THE ENTIRE ENGINE TO BLOW, SMOKE, AND LEAK OIL ALL OVER THE HIGHWAY. THIS WAS INCREDIBLY DANGEROUS NOT ONLY TO US WHO WERE IN THE VEHICLE, BUT SURROUNDING VEHICLES AS WELL, AS WERE TRAVELLING ON A BUSY INTERSTATE ON CHRISTMAS DAY. WE WERE VERY LUCKY JUST TO BE ABLE TO MAKE IT TO THE SIDE OF THE ROAD BEFORE THE VEHICLE ENTIRELY SHUT DOWN AND STOPPED MOVING. THIS IS THE SAME EXACT ENGINE THAT HAS BEEN RECALLED BY HYUNDAI, JUST IN A DIFFERENT MODEL.

02/08/2018
Components: ENGINE
Incident Date: 12/29/2017
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC8CU******
Summary

HYUNDAI TUCSON THETA-II ENGINE FAILURE. MY TUCSON EXPERIENCED SUDDEN ONSET OIL PROBLEMS OVERNIGHT. I PARKED THE CAR ON THURSDAY NIGHT IN MY DRIVEWAY, EVERYTHING WAS FINE. FRIDAY MORNING WHEN I TURNED IT ON THE OIL LIGHT WAS ON. I CONFIRMED I WAS NOT SCHEDULED FOR AN OIL CHANGE FOR ANOTHER 2000 MILES BUT ADDED A QUART OF OIL TO BE SAFE AND THE LIGHT WENT OFF. SHORTLY AFTER AS I WAS DRIVING TO WORK THE ENGINE STARTS TICKING AND LOSING POWER AND GETS WORSE THE FARTHER I DRIVE. I AND WAS 700 MILES PAST THE EXTENDED 100,000 BUMPER TO BUMPER WARRANTY I PURCHASED WHEN I BOUGHT THE CAR NEW. THE DEALER'S MECHANIC SAID THE RODS FAILED WHICH CAUSED ENGINE FAILURE. THIS IS THE SAME PROBLEM AS DESCRIBED IN THE HYUNDA AND KIA ENGINE RECALL, HOWEVER THE TUCSON MODEL IS NOT INCLUDED AS PART OF THE RECALL. THE SERVICE DEPARTMENT WOULD NOT ASSIST ME IN ANY WAY OTHER THAN OFFERING TO SELL ME A USED ENGINE WITH 57,000 MILES ON IT FOR $6000.

01/11/2018
Components: SUSPENSION
Incident Date: 01/10/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC0CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE. UPON OPENING THE DRIVER'S SIDE DOOR, THERE WAS AN ABNORMAL POPPING NOISE AND A PIECE OF METAL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COIL SPRING FRACTURED. SANSONE AUTO MALL (100 US HIGHWAY 1, AVENEL, NJ 07001) ADVISED THE CONTACT TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

12/07/2017
Components: ENGINE
Incident Date: 09/17/2017
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3ACXCU******
Summary

WHILE TRAVELING ON THE HIGHWAY MY HUSBAND AND I STARTED TO HEAR A LOUD CLANKING NOISE UNDER OUR HOOD. WE BARELY MADE IT OFF THE NEXT EXIT, WITH VEHICLES HAVING TO QUICKLY GO AROUND US BECAUSE OUR SPEED WAS SLOWING DOWN AND THEN VEHICLE DIED, WE WERE STRANDED IN THE HEAT ON THE SIDE OF THE ROAD WITH OUR DOGS. AFTER SPEAKING WITH HYUNDAI CORPORATE THEY TOLD US TO HAVE IT TOWED TO THE NEAREST HYUNDAI DEALERSHIP. WE DID AND A CASE WAS OPENED WITH HYUNDAI. IT WAS DIAGNOSED AT THE HYUNDAI DEALERSHIP AS PREMATURE ENGINE FAILURE DUE TO NO FAULT OF OURS BUT THE WARRANTY DEPARTMENT DENIED OUR CLAIM BECAUSE WE ARE SECOND OWNERS. THE ENGINE IN OUR CAR HAS BEEN RECALLED IN OTHER MODELS BUT HYUNDAI IS TRYING TO HIDE THE FACT THAT IT EXTENDS TO THE TUCSON. IT IS EXTREMELY DANGEROUS TO NOT RECALL AND INFORM ALL HYUNDAI OWNERS WITH THIS PARTICULAR ENGINE TO TAKE IT IN FOR REPAIR IMMEDIATELY! THE ENGINE WILL FAIL WITH NO WARNING LIGHTS AND FAST, USUALLY ON THE HIGHWAY. IT FAILS AT VERY LOW MILES WHEN YOU WOULD LEAST EXPECT AN ENGINE TO FAIL. IT IS A HUGE SAFETY CONCERN FOR THE OWNERS AND OTHER DRIVERS ON THE ROAD.

11/30/2017
Components: ENGINE
Incident Date: 11/23/2017
Crash: No
Fire: Yes
Vehicle Identification Number: KM8JUCAC2CU******
Summary

TL* THE CONTACT OWNED A 2012 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHOOK ABNORMALLY. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND FLAMES EMITTED FROM THE ENGINE COMPARTMENT, WHICH SPREAD THROUGHOUT THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. NISSAN OF HAWTHORNE DEALER LOCATED AT 1060 GOFFLE RD, HAWTHORNE, NJ WAS CONTACTED AND INFORMED THE CONTACT THAT THEY WOULD START AN INVESTIGATION. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS NOT PROVIDED. *BF CONSUMER STATED IT WAS EITHER A DEFECT OR POOR MAINTENANCE BECAUSE IT WAS A STRONG OIL ORDER. UPDATED 8/20/18*JB

10/30/2017
Components: ENGINE
Incident Date: 10/24/2017
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCACXCU******
Summary

SUDDEN LOSS OF ACCELERATION/POWER WHILE DRIVING CAR STRAIGHT THROUGH A PARKING LOT. THANK GOODNESS I HADN'T MADE IT TO THE HIGHWAY! ALL DASH LIGHTS CAME ON AND CAR CAME TO ROLLING STOP. TURNED CAR OFF AND WHEN I TURNED IT BACK ON THERE WAS A LOUD RATTLE IN THE ENGINE WHILE ACCELERATING. TOOK IT TO A MECHANIC RIGHT AWAY AND WAS ADVISED THE ENGINE WOULD NEED REPLACEMENT (THOUGH THEY DID NOT TAKE IT APART TO DETERMINE EXACT ISSUE). ISSUE SEEMS CONSISTENT WITH OTHER COMPLAINTS ABOUT THIS MAKE/MODEL AND IN LINE WITH THE ISSUES FROM THE RECENT ENGINE RECALLS ON SANTE FE AND SONATA MODELS. CAR ONLY HAS 82K MILES AND IS NOW COMPLETE JUNK. HYUNDAI WON'T HELP.

10/09/2017
Components: ENGINE
Incident Date: 09/19/2017
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC6CU******
Summary

I WAS DRIVING DOWN THE HIGHWAY AND HEARD LOUD METAL ON METAL NOISES. I IMMEDIATELY PULLED OFF THE ROAD. I WAS TOLD METAL FRAGMENTS WERE LEFT IN MY ENGINE DURING MANUFACTURING. THE METAL LEAD TO MY ENGINE BLOWING AFTER 85,000 MILES. THE OIL PAN HAS METAL SHAVINGS IN IT. THE RODS WERE THROWN AND IT MESSED THE BEARINGS UP. DEALERSHIP AND CORPORATE TELL. E THERE IS NOTHING THEY CAN DO.

10/06/2017
Components: ENGINE
Incident Date: 08/10/2017
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC4CU******
Summary

NOTICING KNOCKING SOUND AFTER STARTING ENGINE, PARKED STATIONARY. DEALER DIAGNOSED ENGINE FAILURE. ENGINE HAS LOW MILES, ONLY 121,000

09/20/2017
Components: ENGINE
Incident Date: 08/28/2017
Crash: No
Fire: No
Vehicle Identification Number: KM8JT3AB0CY******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 50 MPH, THE VEHICLE HESITATED TO SHIFT TO A HIGHER GEAR. THE CONTACT STATED THAT THE EPS, OIL, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO EXIT THE HIGHWAY. THE ENGINE STARTED SKIPPING AND ALL POWER WAS LOST. THE VEHICLE WAS TOWED TO DANBURY HYUNDAI (102 FEDERAL RD, DANBURY, CT 06810 (203) 730-4700) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 59,092.

08/04/2017
Components: POWER TRAIN
Incident Date: 08/03/2017
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC1CU******
Summary

THE VEHICLE STOPPED RUNNING WHILE I WAS DRIVING. AFTER TOWING TO THE MECHANIC, HE DETERMINED THAT THE ENGINE HAD SEIZED.

06/22/2017
Components: ENGINE
Incident Date: 06/16/2017
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC3CU******
Summary

JUST HAD CAR SERVICES AT HYUNDAI DEALERSHIP TWO WEEKS AGO WITH OIL CHANGE AND RUST RECALL ALONG WITH MULTIPOINT INSPECTION. FRIDAY 6/10/2017 WAS DRIVING HOME TURNING LEFT IN A BUSY INTERSECTION AND HEAR A LOUD PING PING FROM UNDER THE HOOD, AND I CAN NO LONGER ACCELERATE. CARS ARE HOOKING BEHIND ME AS I TURN ON MY HAZARDS AND AM ABLE TO FINALLY COAST TO THE SIDE STREET AND TURN OFF THE CAR. I WAS ALMOST REAR ENDED TWICE. TOOK THE CAR INTO THE DEALER. THEY BROKE DOWN THE ENGINE AND SAID THAT THEY ENGINE SEIZED UP AND THE BEARINGS HAD METAL SHAVING ALL OVER DOWN TO THE OIL PAN. THEY SAID THIS LOOKED TO BE CONSISTENT WITH WHAT THEY HAVE BEEN SEEING IN THE RECALLED 2.4 L ENGINES. THEY FILED A CLAIM WITH HYUNDAI SINCE I AM THE SECOND OWNER THE ARE DECLINING THE REPAIR REQUEST BECAUSE I AM THE SECOND OWNER AND HAVE 80,000 MILES. SO MUCH FOR HELPING YOUR CUSTOMER THAT WAS ALMOST KILLS BECAUSE OF ENGINE FAILURE

06/13/2017
Components: ENGINE
Incident Date: 06/10/2017
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC9CU******
Summary

DRIVING VEHICLE WHEN ENGINE LOST POWER, ENGINE BEGAN TO MAKE PINGING NOISE UNDER THE HOOD, VIBRATIONS BEGAN AND THEN PROCEED WITH KNOCKING. ENGINE SEIZED UP.

05/23/2017
Components: ENGINE
Incident Date: 05/12/2017
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC8CU******
Summary

LAST WEEK, WHILE DRIVING ON A HIGHWAY IN RURAL NEVADA,IN A PASSING ZONE, ON A SHALLOW UPHILL CURVE, ATTEMPTED TO PASS A TRASH TRUCK,ACCELERATED TO ABOUT 65 MPH, AND JUST AS WE MORE OR LESS ABEAM THE TRUCK, THE ENGINE SUDDENLY QUIT. WE HAD ENOUGH MOMENTUM WAS ABLE TO COMPLETE PASS AND IMMEDIATELY PULL OVER TO SIDE. HAD THERE BEEN ONCOMING TRAFFIC, THAT WAS JUDGED TO BE FAR ENOUGH DISTANCE TO SAFELY PASS, IT IS POSSIBLE THAT WITH THE ENGINE QUITTING, COULD HAVE RESULTED IN A HEAD ON COLLISION. THE BATTERY AND ALTERNATOR BOTH TESTED OK. THE OIL LEVEL WAS FULL. ALL FACTORY RECOMMENDED MAINTENANCE HAD BEEN COMPLIED WITH. THE VEHICLE WAS TOWED BACK TO CARSON CITY( ABOUT 80 MILES). THE DEALER SAID THE ENGINE 'SEIZED', CAUSE UNKNOWN, WITHOUT A TEARDOWN,

04/18/2017
Components: UNKNOWN OR OTHER
Incident Date: 04/07/2017
Crash: No
Fire: No
Summary

COMPLETE ENGINE FAILURE AFTER BANGING SOUND JUST AS IN OTHER MODELS BEING RECALLED BY HYUNDAI.

04/14/2017
Components: ENGINE
Incident Date: 04/12/2017
Crash: No
Fire: Yes
Vehicle Identification Number: KM8JU3AC0CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 30 MPH, A POPPING SOUND EMITTED FROM UNDERNEATH THE VEHICLE AND IT STALLED WITHOUT WARNING. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND WAS INFORMED THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

04/11/2017
Components: ENGINE
Incident Date: 04/05/2017
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC6CU******
Summary

WHILE DRIVING --LOUD KNOCKING NOISE IN THE ENGINE. WAS DIAGNOSED BY DEALER AS HAVING WORN ROD/CRANKSHAFT;METAL DEBRIS IN OIL PAN -- IF CONTINUING TO DRIVE, THEN WARNED TO CAUSE ENGINE FAILURE AND SHUTDOWN. THIS SAME PROBLEM RECEIVED A RECALL IN SONATAS, BUT NOW IS HAPPENING WITH THE TUCSONS.

01/25/2017
Components: FUEL SYSTEM, GASOLINE
Incident Date: 10/27/2016
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC0CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT NOTICED THAT THE VEHICLE HAD THREE QUARTERS OF A TANK OF FUEL; HOWEVER, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED. ON ANOTHER OCCASION, THE FUEL TANK HAD A SIGNIFICANT AMOUNT OF FUEL, BUT THE VEHICLE FAILED TO START. ADDITIONALLY, THE VEHICLE FAILED TO REGISTER THE CORRECT AMOUNT OF FUEL IN THE TANK AND WOULD NOT EXCEED $2 WORTH OF FUEL. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE FUEL INTAKE FILLER HOSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE CERTIFIED MECHANIC, BUT THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000. *TR

01/08/2017
Components: ENGINE
Incident Date: 12/19/2016
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC7CU******
Summary

ENGINE FAILURE WHILE DRIVING ON HIGH WAY. SUDDEN POWER LOSS, JERKING, AND LOUD KNOCKING NOISES. LUCKILY WE MANAGED TO GET OFF OF THE HIGHWAY. CAR HAD TO BE TOWED TO THE DEALERSHIP. THERE WAS FAINT CYCLIC NOISE BEFOREHAND, BUT NO ENGINE CHECK LIGHT OR OTHER WARNING. THE ENGINE HAS VERY LOW MILES (LESS THAN 40K MILES) AND WAS MAINTAINED PER RECOMMENDED SCHEDULE. SYMPTOMS ARE IDENTICAL TO THE THETA II ENGINE FAILURE BUT DOES NOT APPEAR TO BE INCLUDED IN THE SONATA ENGINE RECALL. *TR

12/06/2016
Components: VISIBILITY
Incident Date: 11/29/2016
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC2CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD AN EXPLOSION AND NOTICED THAT THE SUN ROOF SHATTERED. GLASS ENTERED THE VEHICLE, BUT NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

10/27/2016
Components: ENGINE
Incident Date: 10/23/2016
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC9CU******
Summary

I WAS DRIVING THE VEHICLE ON THE GARDEN STATE PARKWAY AT APPROXIMATELY 70 MPH. I HEARD A BANG COME FROM THE ENGINE AREA AND THE CAR LOST ALL POWER. ALL WARNING LIGHTS CAME ON AND SMOKE WAS COMING OUT FROM FRONT OF CAR. I COASTED TO THE SHOULDER. FORTUNATELY THIS WAS EARLY SUNDAY MORNING WITH VERY LITTLE TRAFFIC ON THE HIGHWAY. T COULD HAVE BEEN REAR ENDED. I GOT OUT OF CAR AND NOTICED A PUDDLE OF OIL UNDER THE CAR. I HAD THE CAR TOWED HOME. THE ENGINE HAS FAILED. THE CAR HAD REGULAR OIL CHANGES WITH SYNTHETIC OIL. 104K MILEAGE. THIS CAR USES THE 2.4 THETA ENGINE. AFTER RESEARCHING THE FAILURE, I HAVE FOUND THIS IS THE SAME ENGINE USED IN THE SONATA AND KIA SPORTAGE THAT ALSO HAVE A PROBLEM WITH ENGINE FAILURES. *TR

10/18/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/14/2016
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC4CU******
Summary

THE HORN ON THE 2012 HYUNDAI TUCSON IS SIGNIFICANTLY UNDER-POWERED TO THE POINT OF BEING DANGEROUSLY INEFFECTIVE IN AN EMERGENCY SITUATION. WHILE IT TECHNICALLY WORKS, THE SOUND PRODUCED BY THE HORN IS TOO WEAK RELATIVE TO TYPICAL NOISE LEVELS IN MODERN URBAN AREAS AND WHILE DRIVING AT FREEWAY SPEEDS. THE HORN, FOR PRACTICAL PURPOSES, IS INAUDIBLE WHILE DRIVING AT FREEWAY SPEEDS WHERE THE NOISE OF THE PASSING WIND AND THE DISTANCE BETWEEN CARS NECESSITATES THAT THE HORN'S VOLUME EXCEED A CERTAIN MINIMUM THRESHOLD TO BE HEARD BY OTHER DRIVERS. THE HORN IS SO WEAK THAT EVEN AT A STOP LIGHT THE DRIVER OF A CAR DIRECTLY IN FRONT OF ME COULDN'T HEAR THE HORN. WHEN THE STOP LIGHT TURNED GREEN THE DRIVER IN FRONT OF ME DIDN'T NOTICE IT. EVEN AFTER BLOWING MY HORN 2 - 3 TIMES, THE DRIVER WAS STILL UNAWARE OF THE LIGHT CHANGE. IT WASN'T UNTIL THE DRIVER BEHIND ME BLEW HIS HORN THAT THE DRIVER IN FRONT OF ME BECAME AWARE OF THE LIGHT CHANGE. THE PRIMARY PURPOSE OF A HORN IS TO WARN OTHER NEARBY DRIVERS IN THE EVENT OF AN IMPENDING EMERGENCY. ON MORE THAN ONE OCCASION, THE 2012 HYUNDAI TUCSON'S HORN FAILED TO FULFILL ITS PURPOSE. FORTUNATELY, NO SERIOUS ACCIDENT HAS RESULTED UP TO THIS POINT. HOPEFULLY, THIS DOESN'T HAVE TO BE A CASE IN WHICH SOMEONE SUFFERS AN ACCIDENT BEFORE THE ISSUE IS FIXED. *TR

10/03/2016
Components: ENGINE
Incident Date: 09/23/2016
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC7CU******
Summary

TRAVELING STRAIGHT ON INTERSTATE, SPONTANEOUSLY LOST ALL POWER TO VEHICLE AFTER A LOUD METAL CRUNCHING SOUND. HARDLY WAS ABLE TO DRIFT OUT OF INTERSTATE TRAFFIC ON TO SHOULDER OF ROAD. I WAS UNABLE TO TURN IGNITION OVER, OIL AND ENGINE CAUTION LIGHTS WERE ON. NO VISIBLE ISSUES OR LEAKS FROM ENGINE. ONE OWNER VEHICLE, TRAVELED MOSTLY HIGHWAY MILES, HAD REGULAR MAINTENANCE FROM DEALER SHIP WHERE PURCHASED FROM, AND ONLY HAD 70776 MILES ON A 2012 MODEL.

08/22/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/24/2016
Crash: No
Fire: No
Vehicle Identification Number: KM8JT3AB1CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT THE WIRES UNDER THE HOOD WERE EATEN BY RODENTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRES WERE SOY BASED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER INITIALLY STATED THAT THEY WOULD REIMBURSE THE CONTACT FOR THE REPAIR; HOWEVER, THE MANUFACTURER DECIDED NOT TO ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 14,884. UPDATED 10/06/16*LJ *TR

07/30/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/29/2016
Crash: No
Fire: No
Summary

MY BACK CAMERA STOPS WORKING FROM TIME TO TIME SCREEN JUST BLACK WHEN IN REAR JUST USELESS.

06/13/2016
Components: STRUCTURE
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC2CU******
Summary

A PANEL COVERING THE PANORAMIC SUNROOF MECHANISM DETACHED ON THE I90 WHILE TRAVELLING AT 70MPH. THE PANEL WAS NOT FOUND. THE DETACHMENT WAS AUDIBLE HEARD AS THE PANEL SWUNG AROUND AND STRUCK THE CAR. FORTUNATELY THERE WAS NO=ONE TRAVELING BEHIND ME AT THE TIME.

06/13/2016
Components: ENGINE
Incident Date: 05/07/2016
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC2CU******
Summary

WHILE DRIVING ON THE I90 THROUGH SNOQUALMIE PASS IN WASHINGTON, MOVED TO OVERTAKE ANOTHER VEHICLE IN THE OVERTAKING LANE. AS I MOVED INTO THE LANE AND ACCELERATED, THE ENGINE DROPPED DOWN A GEAR AND A WHINING NOISE WAS HEARD. AT THIS POINT I HAD TOTAL LOSS OF POWER AND WAS TRAVELLING AT ~70MPH. I WAS ABLE TO SAFELY PULL OVER ONTO THE SIDE OF THE ROAD AND THE CAR WAS TOWED. THERE WAS MEDIUM TRAFFIC AT THE TIME HOWEVER I WAS ON A SLIGHT DOWNHILL SO DIDN'T RAPIDLY LOSE SPEED. HYUNDAI CARPROS IN RENTON REPORTED THAT THE PISTON HAD FAILED AND HAD PUNCTURED THE ENGINE CASING.

02/15/2016
Components: AIR BAGS
Incident Date: 08/20/2015
Crash: Yes
Fire: No
Vehicle Identification Number: KM8JU3AC5CU******
Summary

TAKATA RECALL ACCIDENT WITH ANOTHER VEHICLE WHEN MY CAR WAS IN MOTION ON CITY STREET

06/12/2015
Components: POWER TRAIN
Incident Date: 05/28/2015
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC0CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE PARKED, THE TRANSMISSION GEAR SELECTOR DID NOT MATCH THE INDICATED GEAR. THE CONTACT STATED THAT AFTER REMOVING THE KEY FROM THE IGNITION SWITCH, THE VEHICLE MOVED IN AN UNINTENDED DIRECTION. THE CONTACT STATED THAT IN ORDER TO START THE VEHICLE, THE BRAKE WOULD HAVE TO BE DEPRESSED WHILE WIGGLING THE GEAR. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MANUEL LEVER POSITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,700.

05/07/2015
Components: STEERING,WHEELS,ELECTRONIC STABILITY CONTROL
Incident Date: 02/21/2015
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC2CU******
Summary

HELLO, I PURCHASED A 2012 HYUNDAI TUSCON, 2WD, AND HAD A TERRIBLE TIME IN THIS VEHICLE DURING SNOWY/WET WEATHER. I LIVE IN SILVER SPRING, MD, AND WAS DRIVING THE VEHICLE IN SNOW ON FEBRUARY 21, 2015. THE VEHICLE SKIDDED, THE TIRES SPUN, AND THE CAR GOT STUCK SEVERAL TIMES. ALSO, THE ESC (ELECTRONIC STABILITY CONTROL) HAD TO BE MANUALLY DISABLED IN ORDER TO KEEP FROM BEING REAR ENDED, AS THIS FUNCTIONS MORE LIKE A BRAKE--THAN A FEATURE TO DESIGNED TO MAINTAIN CONTROL OF THE CAR. I'M ORIGINALLY FROM CHICAGO, IL, AND AM QUITE USED TO DRIVING VEHICLES IN SNOWY CONDITIONS. THIS WAS A MOST UNUSUAL AND SCARY EXPERIENCE WITH THE TUSCON. I DID AN INTERNET SEARCH AND CAME ACROSS SEVERAL COMPLAINTS, LABELING THE STOCK TIRES ON THE TUSCON AS 'HAZARDOUS' IN SNOWY/WET CONDITIONS. APPARENTLY, OTHER DRIVERS HAVE NOTICED THESE TIRES LOSE ALL TRACTION DURING SNOWY/WET WEATHER. I'M NOT SURE IF OTHER FACTORS BESIDE THE TIRES IMPACTED THE CAR'S SCARY PERFORMANCE DURING WET/SNOWY CONDITIONS. I DID CONTACT HYUNDAI, AND THEY ASKED ME TO HAVE THE CAR INSPECTED, WHICH I DID. AFTER THAT I RECEIVED A LETTER FROM THE COMPANY TELLING ME THEY HAD FOUND NO PROBLEM AND THAT WAS THE END OF THE DISCUSSION. IF THE PROBLEM IS LIMITED TO THE TIRES, THEN CONSUMERS NEED TO BE MADE AWARE AT THE TIME OF PURCHASING A HYUNDAI TUSCON THAT THE TIRES STOCKED BY HYUNDAI ARE POTENTIALLY TREACHEROUS IN WET/SNOWY CONDITIONS. *TR

03/07/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/05/2014
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC8CU******
Summary

I PUSHED ON THE GAS TO ACCELERATE AND NOTHING HAPPENED EXCEPT THE RPMS SPIKED TO AROUND 5-6K AND THE ENGINE SOUNDED AS IF I WERE IN NEUTRAL AND REVVING IT UP AGGRESSIVELY. THIS HAS SUBSEQUENTLY HAPPENED DOZENS OF TIMES WHEN TRAVELING BETWEEN 30 AND 65 MPH. IT IS SCARY, ESPECIALLY WHEN I NEED TO ACCELERATE, SAY IN A PASSING SITUATION OR WHEN TRAVELING TO GET OUT OF THE WAY. I'VE TAKEN THE VEHICLE TO HYUNDAI (SHEPPARD IN EUGENE/SPRINGFIELD, OR) TWICE FOR THIS ISSUE. BOTH TIMES, THEY KEPT IT OVERNIGHT AND RETURNED IT TO ME WITHOUT FIXING ANYTHING SAYING: 1) I WAS THE ONLY ONE IN THE WORLD WHO REPORTED THIS PROBLEM, 2) THEY COULDN'T REPLICATE THE PROBLEM, AND 3) THERE IS NOTHING WRONG WITH MY VEHICLE. *TR

12/24/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/20/2014
Crash: No
Fire: Yes
Vehicle Identification Number: KM8JU3AC5CU******
Summary

TL* THE CONTACT OWNED A 2012 HYUNDAI TUCSON. WHILE PARKED IN A DRIVEWAY, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE AND A FIRE REPORT WERE FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

12/14/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/13/2014
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC8CU******
Summary

WENT TO CHRISTMAS PARADE, GOING TO CAR PRESSED REMOTE TO UNLOCK CAR AND WOULD NOT WORK. GOT IN CAR BY KEY AND FOUND THE HEADLIGHTS & WINDOWS & FLASHERS DON'T WORK. HAD TO GET RIDE HOME AND PICKED UP CAR IN MORNING. ALL ELSE IS FINE DRIVES OK. *TR

10/15/2014
Components: POWER TRAIN
Incident Date: 07/15/2014
Crash: No
Fire: No
Vehicle Identification Number: KM8JT3AB4CU******
Summary

WHEN DRIVING (AT SEVERAL DIFFERENT SPEEDS), THE MOTOR (RPM'S) SHOOTS UP, BUT THE CAR DOES NOT ACCELERATE; IT ALSO HAPPENS WHEN THE CAR IS YIELDING, AND AS WE ACCELERATE INTO TRAFFIC, THE CAR DOES NOT ACCELERATE AS IT SHOULD; AGAIN, THE RPM'S SHOOT UP, BUT THE CAR IS NOT ACCELERATING. IT IS SIMILAR TO DRIVING A STANDARD VEHICLE AND ACCELERATING AND PUSHING IN THE CLUTCH AT THE SAME TIME. THE TRANSMISSION (RPM) PROBLEM IS EXTREMELY CONCERNING TO US. WE HAD A 2010 TUCSON, WHICH WE HAD EXACTLY THE SAME ACCELERATION PROBLEMS WITH. AFTER MANY SERVICE VISITS TO YOUR DEALERSHIP, THE TRANSMISSION WAS REPLACED. THE ORIGINAL SERVICE VISITS WENT ON FOR A PERIOD OF SEVERAL MONTHS; AFTER THE TRANSMISSION WAS FINALLY REPLACED, WE WERE STILL EXPERIENCING THE SAME PROBLEMS. WE EXPECTED THAT THIS WAS A ONE-TIME PROBLEM, AND PERHAPS WE JUST GOT A LEMON. NOW THAT WE ARE EXPERIENCING THE EXACT SAME ACCELERATION PROBLEM WITH THE 2012 TUCSON, WE DO NOT FEEL SAFE DRIVING THIS CAR. WE KNOW FROM THE PAST EXPERIENCE THAT THIS TRANSMISSION PROBLEM WILL NOT GO AWAY, IT WILL GET WORSE MONTH BY MONTH OVER TIME, AND THE CAR WILL HAVE TO KEEP BEING RETURNED TO THE DEALERSHIP FOR DIAGNOSIS/REPAIRS. THE DEALERSHIP TEST DROVE THE CAR AND DID NOT FIND THE PROBLEM, BECAUSE IT IS AN INTERMITTENT PROBLEM. WE ARE FORCED TO KEEP DRIVING THIS VEHICLE, KNOWING THAT IT IS NOT SAFE, AND THAT AT SOME POINT AN ACCIDENT MAY OCCUR. *TR

09/25/2014
Components: SUSPENSION,POWER TRAIN,WHEELS
Incident Date: 09/21/2014
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC5CU******
Summary

EXITING FREEWAY, DECREASING SPEED, WHEN IT FELT AS THOUGH A TIRE HAD GONE FLAT. SHIMMY AND SUDDEN LOSE OF POWER FOLLOWED. STEERING BECAME DIFFICULT. CAR HAD NO POWER, INCREASING GAS ONLY REVVED ENGINE, BUT WOULD NOT MOVE VEHICLE AT ALL. WAS ABLE TO ROLL TO THE END OF THE FREEWAY OFF-RAMP AND PULL NEAR SHOULDER. ENGINE CONTINUED TO RUN, BUT SOUNDED LIKE A CEMENT MIXER FULL OF LARGE ROCKS. ONCE TRANSMISSION WAS PLACED IN NEUTRAL, IT WOULD NOT SHIFT INTO ANY OTHER GEAR. ALSO REFUSED TO SHIFT INTO PARK. VEHICLE WAS FLAT-BEDDED TO DEALER. MECHANICS DETERMINED THE RIGHT TRANS-AXLE HAD SEPARATED FROM THE WHEEL WITH SPINDLE DAMAGE. INITIALLY IT WAS THOUGHT THAT THE TRANSMISSION WAS DAMAGED, BUT THAT MAY NOT BE THE CASE. *TR

09/19/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/19/2014
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC6CU******
Summary

SHIFT DOES NOT APPEAR ON DASHBOARD, TRANSMISSION SHIFTS HARD WHEN THIS HAPPENS. WHEN IN REVERSE, THE CAMERA DOES NOT WORK. HAVE TO SHUT CAR OFF THEN TRANSMISSION WORKS. *TR

06/17/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 06/16/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT WHEN ENTERING OR EXITING THE VEHICLE, SHE ALWAYS RECEIVED AN ELECTRIC SHOCK WHEN TOUCHING THE DOORS. THE VECHILE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

04/03/2014
Components: EQUIPMENT
Incident Date: 04/03/2014
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC9CU******
Summary

TODAY, MY 2012 TUCSON NEEDED A TIRE PUT BACK ON, AFTER USING A SPARE. ON ASPHALT, LEVEL GROUND, I USED THE JACK THAT CAME WITH MY VEHICLE ALIGNED AS DIRECTED, AND SLOWLY LIFTED THE CAR, DRIVER FRONT. THE SPARE TIRE CAME OFF EASILY, WITHOUT PROBLEMS. AS I ALIGNED THE TIRE TO PUT ON, THE JACK FAILED, TWISTING OUTWARDS AND COLLAPSING, TWISTING MY RIGHT WRIST BADLY. I HAD A JACK STAND UNDER THE CAR, OR I COULD HAVE BEEN SERIOUSLY HURT. HOWEVER, THE JACK STAND HAD BEEN ALIGNED FOR THE CAR WHEN THE JACK WAS LIFTING IT. BECAUSE THE JACK FAILED IT NO LONGER ALIGNED WITH THE LIFT POINT, AND PUSHED INTO THE SOFT FLOOR PLATE NEXT TO IT. THE FAILURE OF THIS JACK IS COMPLETELY HYUNDAI'S FAULT. I ALSO WORRY THAT OTHER PEOPLE COULD BE HURT BY THESE FAULTY JACKS. I HAVE SEEN OTHER REPORTS MADE ABOUT THIS SAME ISSUE, NOW THAT I HAVE DONE RESEARCH. *TR

03/06/2014
Components: TIRES
Incident Date: 03/01/2014
Crash: No
Fire: No
Summary

KUMHO SOLUS KL21 TIRES ARE A REAL SAFETY ISSUE.. TREAD MEASURES 8/32" AND THE TREAD IS SEPARATING. CAR SHAKES SO BAD AT 30 MPH YOU CAN NOT TALK TO THE PERSON SITTING NEXT TO YOU. *TR

02/27/2014
Components: AIR BAGS
Incident Date: 11/05/2012
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC2CU******
Summary

AIR BAG UNIT IN STEERING WHEEL POP OUT FRONT WINDSHEILD GETS ICE ON THE INSIDE WHEN TEMPERATURE LESS THAN 32 DEGREES

01/22/2014
Components: STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 07/23/2013
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC3CU******
Summary

I WAS HAVING MY CAR CLEANED AFTER A WEEK AT THE BEACH AND THE LITTLE PLASTIC CIRCLE THAT HOLD THE FLOOR MATS IN PLACE CAME OFF OF THE FLOOR MAT. NOW WHEN I DRIVE THE FLOOR MAT IS CONSTANTLY RIDING UP ONTO THE GAS PEDAL. I CALLED HYUNDAI AND THEY SAID THERE WAS NOTHING THEY COULD DO AND I'D HAVE TO PURCHASE A WHOLE NEW SET OF FLOOR MATS FOR OVER $100. THE CAR WAS JUST OVER A YEAR OLD AT THE TIME.... NOW I HAVE HAD TO TAKE THE FLOOR MAT OUT BECAUSE I AM AFRAID THE GAS PEDAL WILL GET STUCK OR THE FLOOR MAT WILL PREVENT ME FROM USING THE BRAKE PROPERLY. *TR

12/19/2013
Components: AIR BAGS
Incident Date: 12/17/2013
Crash: Yes
Fire: No
Vehicle Identification Number: KM8JU3AC0CU******
Summary

MY 2012 HYUNDAI TUSCON WAS INVOLVED IN A SERIOUS ACCIDENT. MY DAUGHTER WAS THE DRIVER AND NO OTHER PASSENGERS IN THE VEHICLE. ALL AIRBAGS IN THE VEHICLE DEPLOYED AT IMPACT EXCEPT THE DRIVER'S AIRBAG? I SEE NUMEROUS HYUNDAI RECALLS AND AIRBAG ISSUES ON THE INTERNET, BUT NO MENTION OF THE TUSCON. MY DAUGHTER HAS SERIOUS INJURIES AS A RESULT OF THE AIRBAG FAILING TO DEPLOY. *TR

11/30/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 12/03/2012
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3ACXCU******
Summary

I OWN A HYUNDAI TUCSON 2012. ON DECEMBER 31, 2012, WE TOOK THE VEHICLE TO THE DEALERSHIP FOR REGULAR MAINTENANCE AND REPORTED THAT WE HAVE EXPERIENCED SEVERAL INSTANCES OF SUDDEN UNINTENDED ACCELERATION (SUA) (I.E., THE RPM RACED UP TO 4,000 RPMS WHEN AT IDLE AND ACCELERATOR WAS NOT PRESSED). THE DEALERSHIP COULD NOT DUPLICATE/VERIFY CONCERN. ON NOVEMBER 10, 2013, AGAIN WE EXPRESSED THE DEALERSHIP THE SAME CONCERN; HOWEVER, WE RECEIVED THE SAME RESPONSE AS ON DECEMBER 31, 2012. THROUGHOUT THIS YEAR WE HAVE EXPERIENCED SUA SEVERAL TIMES, THE MOST RECENT ONE LAST NIGHT, WHEN WHILE IN MOTION THE CAR UNEXPECTEDLY ACCELERATED ITS RPM. I BELIEVE THIS IS A SERIOUSLY SAFETY CONCERN WHICH HYUNDAI SHOULD ADDRESS IMMEDIATELY BY INVESTIGATING THE PROBLEM AND ISSUING A SAFETY RECALL TO ITS CUSTOMERS. PLEASE ADVICE THE ACTION WE SHOULD TAKE TO HAVE THIS PROBLEM SOLVED AND AVOID ANY INJURIES. *TR

11/15/2013
Components: AIR BAGS,STRUCTURE,WHEELS
Incident Date: 10/03/2013
Crash: Yes
Fire: No
Summary

WE WERE GOING THROUGH A GREEN TRAFFIC LIGHT, WE WERE ABOUT THE 6TH CAR THROUGH THE LIGHT WHEN VEHICLE COMING OUT OF NOWHERE RAN THE RED LIGHT FROM THE CROSS STREET AT ABOUT 55MPH, DID NOT TRY TO STOP, WE SLOWED TO ALMOST A STOP AND SWERVED TO AVOID THE PERSON. SHE DID NOT TRY TO STOP AND T-BONED US IN THE DRIVERS WHEEL AND DOOR, BUT THE AIRBAGS DID NOT ACTIVATE, EVEN WITH THIS HIGH SPEED COLLISION. THIS IS THE SECOND ACCIDENT OF THIS KIND WHERE THEY DID NOT ACTIVATE. THE FIRST WAS IN JANUARY AND WE WERE REAR ENDED AT A HIGH SPEED WHILE STOPPED AT A TRAFFIC LIGHT. *TR

08/08/2013
Components: ENGINE AND ENGINE COOLING,STRUCTURE
Incident Date: 11/05/2012
Crash: Yes
Fire: No
Vehicle Identification Number: KM8JU3AC3CU******
Summary

I BOUGHT A NEW CAR. 3 1/2 MONTHS LATER , I WAS REAR-ENDED. I TOOK CAR TO DEALERSHIP TO GET TAILGATE AND PAN AND BUMPER REPAIRED. WHEN WE PICKED UP VEHICLE, STRONG TOXIC FUMES FROM REPAIR WERE SO STRONG THAT WE COULD NOT DRIVE CAR. INSTANT HEADACHE, UPPER RESPIRATORY AGGRAVATION, SORE THROAT, BURNING EYES. CAR HAS BEEN TO REPAIR SHOP NUMEROUS TIMES AND MONTHS LATER STILL CAUSES ILLNESS IN FAMILY. AT ONE TIME THAT I DROVE CAR I ALMOST LOST CONSCIOUSNESS. I HAVE INFORMED HYUNDAI DEALERSHIP SEVERAL TIMES. I INFORMED HYUNDAI CORPORATION. PROBLEM PERSISTS CONSISTENTLY FOR 8-9 MONTHS AND AFTER NUMEROUS TRIPS TO DEALERSHIP. THE DOG FOAMS AND VOMITS BEFORE CAR STARTS MOVING. *TR

07/18/2013
Components: EXTERIOR LIGHTING
Incident Date: 02/21/2012
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC5CU******
Summary

THE LIGHTS ABOVE OUR REAR LICENSE PLATE KEEP FALLING OUT OF THE SOCKET DUE TO THE CLIPS BREAKING. I HAVE BEEN BRINGING THE CAR INTO OUR LOCAL HYUNDAI DEALER AND THEY HAVE BEEN VERY GOOD AT REPLACING THE ITEM. THE CAR WAS PURCHASED IN AUGUST OF 2011 AND HAS BEEN BACK TO THE DEALER 5 TIMES TO REPLACE THE PART. *TR

07/02/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 09/01/2012
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC8CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT THERE WAS A RECURRING FAILURE IN WHICH THE VEHICLE WOULD HESITATE FOR 5-6 SECONDS WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE CAUSE FOR THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 12,000.

03/20/2013
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 03/01/2013
Crash: No
Fire: No
Summary

2012 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO VEHICLE FAILURE TO GET THE FUEL ECONOMY AS ADVERTISED. *SMD THE CONSUMER STATED SUBSEQUENTLY, HE BEGAN HAVING TROUBLE WITH THE VEHICLE; ON INTERMITTENT STARTS. THE CAR WOULD IDLE BELOW 1000 RPM, SHUDDER AND MISFIRE. THE DEALER WAS UNABLE TO LOCATE A PROBLEM.

01/24/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/24/2013
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC8CU******
Summary

I SHOULD START BY STATING THAT THIS HAS BEEN AN ONGOING ISSUE WITH THIS VEHICLE SINCE I GOT IT LAST YEAR. AT RANDOM TIMES, WHILE DRIVING, MY VEHICLE WILL NOT ALLOW ME TO GO ABOVE 2500K RPMS, EVEN WITH THE GAS PEDAL FULLY DEPRESSED. THIS MAY HAPPEN WHILE I AM ON A SLOW ROAD OR, AS TODAY, WHEN I AM ON THE HIGHWAY. IT IS A SAFETY CONCERN BECAUSE I WILL NEED TO MERGE ONTO THE HIGHWAY OR SPEED UP FOR SOME OTHER REASON AND SUDDENLY I HAVE NO POWER. I WILL BE GOING 30MPH AND ENTERING A 70MPH ROADWAY. THE ONLY WAY TO STOP THIS IS TO PULL OVER, TURN THE VEHICLE OFF, AND THEN TURN IT BACK ON. I HAVE TAKEN IT TO MY HYUNDAI DEALER MULTIPLE TIMES AND THEY HAVE BEEN UNABLE TO FIX IT OR ADDRESS IT IN ANY WAY WHATSOEVER. IT IS A HUGE SAFETY ISSUE THAT THEY WILL NOT ADDRESS. *TR

01/09/2013
Components: EXTERIOR LIGHTING
Incident Date: 10/10/2012
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC4CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE HEAD LIGHTS FAILED. THE CONTACT WAS ABLE TO REACTIVATE THE HEADLIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 6,000.

10/01/2012
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
Incident Date: 09/13/2012
Crash: No
Fire: No
Vehicle Identification Number: KM8JUCAC3CU******
Summary

WHEN STEPPING ON THE BRAKES THEY MAKE A LOT OF NOISE AND WHEN GOING DOWN A INCLINE/HILL I HAVE TO PUSH THE BRAKES ALL THE WAY TO THE FLOOR FOR THE VEHICLE TO STOP. I TOOK IT TO A DEALER SHIP CLOSE TO MY HOME AND WENT ON A TEST DRIVE WITH THEM AND THEY SAID THAT IT WAS NORMAL. I WAS NOT HAPPY WITH THE OUTCOME SO I TOOK IT BACK TO THE DEALER SHIP WHERE I PURCHASED THE VEHICLE (1 HR FROM WHERE I LIVE), THEY WENT ON A TEST DRIVE HEARD THE NOISE, CHECKED THE BRAKES, AND SAID THAT THE ROTORS NEEDED TO BE REPLACED. WHEN I GOT THE CAR BACK AFTER THE ROTORS WERE REPLACED, IT'S STILL MAKING THE NOISE, AND I STILL HAVE THE BRAKING PROBLEM. TOOK IT BACK AND NOW THEY'RE SAYING THAT IT'S A NORMAL BRAKING SOUND. I TOOK IT TO A DIFFERENT DEALER SHIP, THEY WENT ON A TEST DRIVE WITH THE PERSON WHO BOUGHT THE CAR IN FOR ME AND HEARD THE NOISE. HE LOOKED AT IT AND THERE WERE SCREWS MISSING FROM THE ROTORS ALSO HE SAID THE ROTORS NEEDED TO BE CUT. I CALLED THE NEXT DAY, SPOKE WITH THE SERVICE ADVISOR WHO WAS HANDLING THE PAPER WORK, INFORMED HIM THAT THE NOISE WAS STILL THERE, HE TOLD ME THAT THEY COULD NOT CUT THE ROTORS, BECAUSE THEY WERE PLACE BY ANOTHER DEALERSHIP. I TOLD HIM THE PROBLEM IS STILL NOT FIXED, HE TOLD ME TO BRING IT BACK ON SATURDAY, I DID. ONE OF THE TECHNICIAN TEST DROVE IT I WAS NOT THERE, AND SAID HE HEARD NOTHING. I AM STILL HAVING THE SAME BRAKING PROBLEM. THEY REFUSED TO TAKE A LOOK AT THE BRAKES OR DO ANY WORK TO IT. *TR

07/25/2012
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 07/13/2012
Crash: Yes
Fire: No
Vehicle Identification Number: KM8JU3AC1CU******
Summary

THIS CAR HAS AN AUTOMATIC TRANSMISSION AND IT PULLS OUT OF PARK VERY EASILY WITH NO KEY IN THE IGNITION OR FOOT ON THE BRAKE. THIS LED TO MY CAR ROLLING DOWN A HILL AND HITTING A TREE WITH NO ONE IN THE DRIVERS SEAT. WHEN I WENT TO THE DEALER THEY TRIED THIS ON ANOTHER CAR IN THE LOT AND IT DID THE SAME THING. I WAS TOLD BY HYUNDAI CORPORATE OFFICES THAT THIS IS A "CAMPAIGN" ITEM. I CAN NOT FIND THIS PROBLEM LISTED AND I THINK IT SHOULD BE ADDRESSED BEFORE IT LEADS TO INJURY OR DEATH. *TR

05/22/2012
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 04/30/2012
Crash: Yes
Fire: No
Vehicle Identification Number: KM8JUCAL3CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE TRANSMISSION SHIFTED FROM DRIVE TO DRIVE 1 INDEPENDENTLY. ON ANOTHER OCCASION, THE BRAKES FAILED TO STOP THE VEHICLE WHEN APPLIED AND AS A RESULT, THE CONTACT CRASHED THROUGH A RESIDENTIAL GARAGE DOOR AND IMPACTED THE INTERIOR WALL. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE UNTIL THE OTHER DAMAGES HAD BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 700 AND THE CURRENT MILEAGE WAS 950.

05/17/2012
Components: STEERING
Incident Date: 05/06/2012
Crash: Yes
Fire: No
Vehicle Identification Number: KM8JU3AC3CU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT WAS DRIVING 35 TO 40 MPH WHEN THE STEERING WHEEL SEIZED AND THE VEHICLE CRASHED INTO A DITCH. THE CONTACT STATED THAT THE POWER STEERING LIGHT ILLUMINATED AFTER THE FAILURE. THE CRASH CAUSED NO INJURIES AND THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE ELECTRONIC POWER STEERING MOTOR FAILED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS UNKNOWN.

02/16/2012
Components: STEERING,WHEELS,ELECTRONIC STABILITY CONTROL
Incident Date: 02/01/2012
Crash: No
Fire: No
Vehicle Identification Number: KM8JT3ABXCU******
Summary

THE ELECTRONIC POWER STEERING FEELS STUCK,VAGUE,HARD,LACKS OF MANEUVERABILITY AND FEEDBACK WHILE DRIVING THE VEHICLE, FEELING THE SENSATION THAT YOU WILL LOST CONTROL OF THE VEHICLE.THE VEHICLE GOES TO EITHER WAYS (RIGHT OR LEFT SIDE) GIVING THE IMPRESSION THAT YOU ARE GOING TO CRASH.ALSO IS VERY DIFFICULT TO MAINTAIN THE VEHICLE ALIGN ON THE ROAD LANE AND IT HAS TO BE CORRECTED CONSTANTLY REQUIRING MORE PHYSICAL EFFORT THAN NORMAL DRIVING. *TR

12/21/2011
Components: ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 11/07/2011
Crash: No
Fire: No
Vehicle Identification Number: KM8JU3AC1CU******
Summary

BRAND NEW CAR- A FEW DAYS AFTER PURCHASING AND DRIVING THE CAR, NOTICED CAR WAS NOT DRIVING RIGHT. SEVERAL SYMPTOMS BECAME NOTICEABLE. CAR WOULD JERK WHEN ACCELERATING AND BRAKING. CARS PICK UP WAS DELAYED AND HAD A VERY UNCOMFORTABLE VIBRATION, WHILE IN IDLE AND WHILE DRIVING, TO THE POINT OF GETTING NAUSEOUS WHILE DRIVING IN THE CAR. TOOK CAR TO HYUNDAI SERVICE AND TOLD THEM OF SYMPTOMS AND MY CONCERNS OF SOMETHING NOT RIGHT WITH THE CAR. THE MECHANICS FELT THE PROBLEMS I EXPLAINED ABOVE AND SAID SOMETHING WAS WRONG, NOW HAD TO FIGURE OUT WHAT EXACTLY. SEVERAL TESTS WERE DONE ON THE CAR BUT NOTHING SHOWED UP ON ELECTRICAL GRID. SERVICE HAD TO CALL A HIGHER TECH OUT IN CALIFORNIA TO SEE WHAT TO DO NEXT. CALIFORNIA TECH MADE THEM RUN SEVERAL TESTS, ALL THIS TOOK MORE THEN 2 WEEKS UNTIL THEY FINALLY FIGURED OUT THAT THE ENGINES THROTTLE ASSY WAS DEFECTIVE AND NOT FUNCTIONING PROPERLY. THEY SAID THAT THIS ALSO CAUSED THE SENSOR TO MALFUNCTION. THEY REPLACED THE THROTTLE ASSY AND CLAIM THE CAR IS REPAIRED. NO LONGER TRUST CAR IS SAFE TO DRIVE DUE TO THE ELECTRICAL AND ENGINE DEFECTS THAT WHERE FOUND AFTER THE ORIGINAL INSPECTIONS BY THE MANUFACTURE AND THE DEALERSHIP FAILED TO FIND THESE DEFECTS WITH THE CAR AND SOLD IT. *TR

12/06/2011
Components: POWER TRAIN
Incident Date: 10/05/2011
Crash: Yes
Fire: No
Vehicle Identification Number: KM8JUCACXCU******
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT AFTER PLACING HER VEHICLE IN PARK AND EXITING THE VEHICLE, IT ROLLED BACKWARD AND CRASHED INTO A BUS. NO POLICE WERE CONTACTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

09/06/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 08/01/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START, EVEN AFTER THE FUEL TANK WAS FILLED TO CAPACITY. SHE HAD TO APPLY PRESSURE TO THE BRAKE AND ACCELERATOR PEDALS IN ORDER TO START THE VEHICLE. THE DEALER MADE THREE ATTEMPTS TO DUPLICATE THE FAILURE. THE MANUFACTURER HAD NOT BEEN NOTIFIED NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 1,304. THE APPROXIMATE FAILURE WAS 1,000.

2 Recalls

for 2012 HYUNDAI TUCSON
13/05/2014
CAMPAIGN NUMBER: 14V245000
AIR BAGS
An air bag assembly that is not properly mounted may result in an increased risk of injury to the driver in the event of a crash.
Campaign Number: 14V245000
Manufacture: Hyundai Motor Company
Components: AIR BAGS
Summary

Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Hyundai Tucson vehicles manufactured January 3, 2011, through December 23, 2013. In the affected vehicles, the air bag assembly installed in the steering wheel may come loose from its mounting.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

05/02/2019
CAMPAIGN NUMBER: 19V063000
ENGINE AND ENGINE COOLING:ENGINE
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Campaign Number: 19V063000
Manufacture: Hyundai Motor America
Components: ENGINE AND ENGINE COOLING:ENGINE
Summary

Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Tucson vehicles. The engine oil pan may leak and, if not addressed, the loss of oil may result in engine damage.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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