2012 Infiniti G25 4 DR AWD

Last Friday, 7/25/21, while driving home from work, my car instrument panel, speed odometer, everything went totally black, I lost steering and pulled into a 7-11 parking lot. The passenger side of the car was smoking. I was locked in as door unlock wouldn’t work, nothing would work. I was unable to turn the car off and literally felt like I could pass out from smoke inhalation quickly called 911. People in the parking lot were trying to unlock my door to get me out of the vehicle. The fire department arrived and after a few minutes were able to get me out, but the car would not turn off. They forced the hood open and had to cut the cables to the battery to turn it off. It was terrifying!!! I can’t imagine what would have happened if I had been on the Turnpike or major Highway, I’m sure I would have crashed the vehicle. I had the car towed to Shamrock Automotive who advised that the PCF module Wiring harness had literally caught on fire. Currently it would cost over $8K to fix the car and it’s not worth more than $9k.

TL* THE CONTACT OWNS A 2012 INFINITI G25. THE CONTACT STATED THAT AFTER REPLACING THE ENGINE, THE BATTERY AND AIR BAG WARNING LIGHTS REMAINED ILLUMINATED AND CONTINUED FLASHING WHILE DRIVING THE VEHICLE. THE VEHICLE WAS TAKEN TO INFINITI OF NORWOOD LOCATED AT 866 PROVIDENCE HWY, NORWOOD, MA 02062, WHO DIAGNOSED THAT THE AIR BAG CONTROL UNIT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

VEHICLE HAS 97K MILES AND DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. HIT DOOR LOCK/UNLOCK MULTIPLE TIME WITH NO LUCK GETTING IT OPEN. HANDLES DO NOT FEEL LIKE THERE IS ANY RESISTANCE WHEN PULLING ON THEM.

PASSENGER AIR BAG NOT WORKING DUE TO A FAULTY PRESSURE SWITCH IN PASSENGER SEAT. THE PROBLEM OCCURRED WHEN THE VEHICLE WAS DRIVING 60 MPH DOWN A STRAIGHT SMOOTH HIGHWAY.

IN MAY 2018 THE AIRBAG LIGHT CAME ON.I IMMEDIATELY CALLED THE DEALERSHIP CONCERNING THIS MATTER LIKE THE CAR MANUAL STATED.THE SERVICE REPRESENTATIVE TOLD ME TO BRING THE VEHICLE IN FOR SERVICE.WHEN I BROUGHT THE CAR TO THE DEALERSHIP,THESERVICE REPRESENTATIVE ASK TO SEE THE WARRANTY PAPERS.AFTER LOOKING AT THE WARRANTY PAPERS,HE SAID THE AIRBAG ISN'T COVER UNDER THE WARRANTY.I'M DRIVING A UNSAFE VEHICLE AND STILL MAKING MONTHLY PAYMENTS.WHAT GOOD IS IT TO HAVE A CAR WARRANTY THAT DOES NOT COVER THE AIRBAG?THIS IS A PART THAT SAVES LIVES.

PUDDLES OF WATER LEAK INTO THE CAR ON THE DRIVER AND FRONT PASSENGER SIDE DUE TO PLASTIC CLAMPS IN THE DASH THAT A FRAGILE AND BREAK. THE WATER FLOWS FROM SUNROOF DRAINAGE TUBES THAT CONTINUE TO BE BLOCKED WHEN IT RAINS. I HAD THEM REPLACED IN JUNE 2016 WHEN THE CAR WAS UNDER WARRANTY AND THEY ARE BROKEN AGAIN. THE CAR IS NO LONGER UNDER WARRANTY AND IT COST $1665 TO REPLACE PLUS I PAID $150 AT THE DEALERSHIP FOR THE INSPECTION. THE MANUFACTURER IS AWARE OF THE DEFECTIVE PARTS AND ONLY WARRANTS THEIR DEFECTIVE PARTS FOR 1 YEAR. I AM ONE MONTH PAST THE 12 MONTH PERIOD. THE SERVICE DEPARTMENT SAID THAT SOME ELECTRICALLY PARTS WILL MALFUNCTION IF THEY GET WET FROM THE DRAINAGE.

TL* THE CONTACT OWNS A 2012 INFINITI G25. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 05/02/17*LJ UPDATED 05/12/2017*JS

TOOK OUR CAR IN FOR INSPECTION AND MECHANIC POINTED OUT THAT ALL 4 TIRES WERE DRY ROTTED AND NEEDED TO BE REPLACED IMMEDIATELY BECAUSE IT IS DANGEROUS TO DRIVE WITH THESE TIRES. CAR IS A 2012 INFINITY GX25 AND CAR HAS ONLY 18,000 MILES ON IT. BOTH CAR DEALER AND GOODYEAR STORE SAID THEY WERE NOT RESPONSIBLE. BECAUSE OF DANGER, WE ARE HAVING THE TIRES REPLACED. *TR

WHILE DRIVING I-459 SOUTHBOUND, FROM GRANTS MILL RD TOWARDS HOOVER, TRAVELING IN THE CENTER LANE, A ROCK HIT MY WINDSHIELD, CAUSING A CRACK. THIS INCIDENT HAPPENED DURING THE HEIGHT OF THE RESURFACING PROJECT ON 459. I AM JUST NOW REPORTING THIS, BECAUSE I WAS NOT AWARE OF THIS SECTION OF YOUR WEBSITE. HOWEVER, I AM CERTAIN THIS HAPPENED DUE TO DEBRIS FROM THE RESURFACING PROJECT. *TR

TL* THE CONTACT OWNS A 2012 INFINITI G25. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE PASSENGER'S SIDE REAR TIRE BLEW WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIR WHERE AN INVESTIGATION WAS PERFORMED, BUT THE DEALER WAS UNABLE TO DUPLICATE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. THE VIN WAS NOT AVAILABLE. *TR