EN

2012 Jeep Compass SUV 4WD

4
Recalls
157
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 16.4%

Complaints
Recalls

157 Complaints

for 2012 JEEP COMPASS
11/05/2021
Components: SUSPENSION
Incident Date: 06/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB7CD******
Summary

The Front And Rear Cross Members have severe Corrosion. These components are available for inspection upon request. The front cross member has a corrosion hole through an entire section. in addition to severe corrosion through out. The rear cross member had corroded to the point of failure while the vehicle was being operated. This resulted in the drivers’ side lower control arm to break away and rest on the ground. At this point the vehicle was inoperable and was required to be towed to a service station. This occurred at a speed of 25 mph, the car was immediately stopped because of the noise heard. If we had been traveling on a highway, this could have resulted in an accident. There was not warning of this impending failure. The passengers side of the rear cross member where the lower control arm is attached is also severely corroded. The rear cross member has been repaired along with ancillary connected parts. The repair was conducted by a local repair shop.

09/12/2021
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Incident Date: 09/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBB2CD******
Summary

I have had constant problems already reported with this vehicle. The transmission overheats and dies on me or gets sluggish on the highway traffic. Today it completely died on me. After pulling over giving a minute it started back up. Jeep should be ashamed of themselves. So many ppl are reporting this same issue. They need to recall these cheap poorly made transmisdionscthat they already no are faulty. This is the 100th time this vehicle does this while in traffic im terrified to drive to work and have to leave hours early because of this

04/23/2021
Components: POWER TRAIN
Incident Date: 04/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEBXCD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED AT SCOTT EVANS CHRYSLER DODGE JEEP RAM (2280 BANKHEAD HWY, CARROLLTON, GA 30116) FOR UNKNOWN RECALL REPAIRS. ADDITIONALLY, THE FUSE AND SENSORS WERE REPLACED HOWEVER, THE FAILURE RECURRED, ALMOST CAUSING A COLLISION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS 128,702.

12/11/2020
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBA9CD******
Summary

2012 JEEP COMPASS ENGINE SHUTS DOWN WHILE DRIVING ON CITY STREETS AND COUNTY ROADWAYS. LOSS OF POWER AND STEERING CONTROL. ENGINE WILL CRANK AGAIN AFTER WAITING FOR A FEW MINUTES. CHECK ENGINE LIGHT COMES ON PRIOR TO SHUTTING DOWN.

10/22/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB6CD******
Summary

I HAVE A 2012 JEEP COMPASS 4 X 4 AND WHEN ATTEMPTING TO FUEL THE VEHICLE THE FUEL PUMP NOZZLE WILL NOT STAY LOCKED IN TO PUMP FUEL UNTIL FULL. TOOK THE VEHICLE TO THE DEALER AND WAS TOLD IT WAS THE ROLL OVER VALVE IN THE FUEL TANK WAS STUCK AND THAT THE FUEL TANK WOULD HAVE TO BE REPLACED. I READ ABOUT THE SAFETY RECALL NHTSA # M11 AND M14 WHICH STATED THAT 2012 JEEP COMPASS AND PATRIOT PRODUCED BETWEEN 12/17/2011 AND 01/02/2012 HAD DAMAGED ROLL OVER VALVES INSTALLED IN THE TANKS AND WHERE SUBJECT TO THE RECALL. THE COMPLAINT I HAVE IS MY VEHICLE WHICH WAS PRODUCED ON 4/12/2012 HAS THE EXACT SAME PROBLEM BUT WAS NOT INCLUDED IN THE RECALL.

10/12/2020
Components: SUSPENSION
Incident Date: 10/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDCB4CD******
Summary

SUBFRAME HAS A BIG WHOLE IN IT. WAS TOLD IT WILL NOT PASS BY STATE INSPECTION DUE TO SAFETY REASONS

10/07/2020
Components: ENGINE
Incident Date: 10/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCEB9CD******
Summary

I CAME TO A COMPLETE STOP AT A TRAFFIC LIGHT BACK TO BACK DAYS AND MY CAR RPMS WENT TO ZERO AND I COULD NOT DO ANYTHING. I WAS ABLE TO PUT MY HAZARDS ON AND AFTER A FEW MINUTES TURNED MY CAR BACK ON AND IT WORKED FINE. I HAD TWO KIDS IN THE VEHICLE DURING THIS TIME. I HAVE READ FORUMS WITH SIMILAR ISSUES

09/01/2020
Components: POWER TRAIN
Incident Date: 08/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBA2CD******
Summary

WHILE DRIVING ON THE HIGHWAY THE TRANSMISSION OVERHEAT LIGHT CAME ON.I HAD BEEN DRIVING ABOUT 45 MINUTES ON HW. THE JEEP STARTED MAKING A LOUD WHINING NOISE AND SLOWED DOWN. IT WOULD NOT GO OVER 45. IT FELT LIKE THE TRANSMISSION WAS STICKING SOME AND HAD A BIT OF A SHAKE. I PULLED IT OVER AND HAD TOWED TO OUR MECHANIC. ONCE HE LOOKED AT IT THE NEXT DAY THERE WERE NO CODES SHOWING AND IT DROVE FINE. I SEE THERE ARE RECALLS ON THIS FOR OTHER JEEPS, BUT MY VIN WAS NOT ONE OF THEM. NOT UNDERSTANDING WHY THIS IS.

08/21/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB5CD******
Summary

I HEAR A KNOCKING NOISE COMING FROM BEHIND THE DASH/GLOVE COMPARTMENT ON THE PASSENGER SIDE. THE KNOCKING NOISE RANDOMLY STARTS BEFORE I PUT THE KEYS INTO THE IGNITION, WHILE DRIVING AND AFTER I TAKE THE KEY OUT OF THE IGNITION. IT IS SOMETIMES BETWEEN 10-15 KNOCKING SOUNDS THEN IT STOPS.

08/03/2020
Components: POWER TRAIN
Incident Date: 06/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB4CD******
Summary

AUTOMATIC TRANSMISSION OVERHEATS AND SLOWS DOWN THE CAR SPEED. WHEN DRIVING THE JEEP TRANSMISSION LIGHT GOES ON AND YOU CANNOT ACCELERATE OVER 45 MPH. HAVE TO PULL OVER AND WAIT FOR IT TO COOL DOWN AND THEN IT WILL DRIVE AGAIN AT NORMAL SPEED UNTIL IT HAPPENS AGAIN. USUALLY OCCURS ON HOT DAYS AND WHETHER THE AC IS ON OR OFF BUT FASTER WHEN IT IS ON.

07/08/2020
Components: SUSPENSION
Incident Date: 06/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB8CD******
Summary

THE REAR CROSS MEMBER ON MY 2012 JEEP COMPASS HAS COMPLETELY RUSTED THROUGH IN MULTIPLE LOCATIONS. THIS INCLUDES MUCH OF THE SUBFRAME AS WELL.

06/18/2020
Components: POWER TRAIN,ENGINE
Incident Date: 06/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCEA0CD******
Summary

THE ENGINE OVER HEATS AT 60 TO 70 MPH AND THEN BEGIN TO LOSE POWER. THE CAR SLOWS DOWN, THE ENGINE LIGHT COMES ON. THIS HAS HAPPENED 5 TIMES SINCE 2019 WHILE ON THE HIGHWAY. NOW THE TRANSMISSION IS FAILING BECAUSE IT WON'T CHANGE GEARS AND IT MAKES A WHINING SOUND WHEN YOU TRY TO ACCELERATE. ON THE CITY STREET. *TR

06/11/2020
Components: STEERING,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCCB8CD******
Summary

WHILE DRIVING AT HIGHWAY SPEEDS, SUDDENLY UNABLE TO APPLY GAS OR CONTROL STEERING AND VEHICLE SLOWED AS IF GAS PEDAL WAS NOT DEPRESSED AT ALL. A SECOND TIME, AFTER COMING TO A STOP SIGN THE ENGINE SHUT DOWN. THE RADIO AND OTHER ELECTRONICS REMAINED ON BUT VEHICLE WOULD NOT RESTART. HAD VEHICLE TOWED TO INDEPENDENT SERVICE SHOP AND UNABLE TO DUPLICATE PROBLEM OR LOCATE ANY ERROR CODE. *TR

04/16/2020
Components: AIR BAGS
Incident Date: 04/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCEA0CD******
Summary

HELLO I WENT TO DEALER TO FIX SAFETY RECALL S61 IN 04/16/19 NEXT WEEK SHOW ME LIGHT AIRBAG PROBLEM SO THEY TOLD ME TO CHECK THIS PROBLEM THEY CHARGE FEE FOR CHECK IN SO I REFUSE TO CHECK IT COST TO MUCH FOR ME SO I DRIVING TO HOME AND I DRIVING ALL YEAR WITH THIS AIR BAG LIGHT AND TODAY 4/16/2020 I WENT DEALER WHERE WAS RECALL DONE BEFORE AND ASK AGAIN IF THEY FIX THIS LIGHT BUT THEY TOLD ME THEY CHARGE FOR INSPECTION THAT LIGHT I THINK THAT RECALL MAKE ME MORE PROBLEM THEN DO GOOD FOR MY CAR I THINK THAT RECALL CAUSE THAT PROBLEM.WHAT I CAN DO WITH THIS CAR?? *TR

03/24/2020
Components: POWER TRAIN
Incident Date: 02/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB8CD******
Summary

AUTOMATIC TRANSMISSION OVERHEATS AND SHUTS DONE THE CAR. 136000 MILES ON IT. DEALER SAYS TRANSMISSION NEEDS REPLACED. CANNOT DRIVE OVER 45 MILES PER HR. ON HIGHWAY WHEN IT OVERHEATS JEEP GOES INTO LIMP MODE AND CANNOT ACCELERATE. HAVE TO PULL OVER AND WAIT FOR IT TO COOL DOWN

03/12/2020
Components: UNKNOWN OR OTHER
Incident Date: 01/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB8CD******
Summary

MY 2012 JEEP COMPASS HAS A DETERIORATING CATALYTIC CONVERTER PAIRED WITH AN ISSUE WITH THE EXHAUST MANIFOLD. THE CAR HAS HAD DECREASED GAS MILEAGE, PERFORMANCE, CHECK ENGINE LIGHT ON & CONTINUAL RATTLING NOISES.

03/03/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB1CD******
Summary

WHEN PUTTING FUEL IN THE GAS TANK, THE PUMP WILL KICK OFF AND FUEL WILL SPLASH OUT ON YOU. YOU HAVE TO HOLD THE NOZZLE AND JUST LET THE FUEL TRICKLE IN. IT DOES NOT MATTER THE ANGLE OF NOZZLE OR HOW FAR IN OR OUT IT IS. IT WILL CUI OFF AT ANY TIME USUALLY AT A HALF A GALLON. YOU THEN HAVE TO HOLD IT AND TRICKLE THE GAS IN WHICH DEPENDING ON HOW MUCH FUEL YOU NEED IT CAN TAKE 45 PLUS MINUTES. THE BACK SPLASH WILL GET ON YOUR HAND AND CLOTHES .I HAVE TO WEAR A RUBBER GLOVE,AND HAVE HAD TO TAKE MY SHOES OFF AND PUT IN PLASTIC BAG,AS WELL AS GO CHANGE CLOTHES.THIS IS NOT SAFE NOR IS IT NORMAL AS A LOT OF JEEP OWNERS ARE HAVING SAME PROBLEM.

02/28/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB4CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING REFUELED, THE PUMP CLICKED OFF PREMATURELY PRIOR TO THE FUEL TANK BEING FILLED. THE CONTACT REPOSITIONED THE NOZZLE AND WAS ABLE TO COMPLETE FILLING THE FUEL TANK. THE VEHICLE WAS TAKEN TO BRANDYWINE CHRYSLER JEEP DODGE RAM LOCATED AT (3807 KIRKWOOD HWY, WILMINGTON, DE 19808 (302) 998-2271) WHERE THE VEHICLE WAS DIAGNOSED, AND IT WAS DETERMINED THAT THE FUEL TANK ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE THEN WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND CONFIRMED THAT THE FUEL TANK ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V142000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000. *BF*TP

02/10/2020
Components: POWER TRAIN
Incident Date: 06/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBA7CD******
Summary

THE TRANSMISSION FLUID DIPSTICK BROKE OFF OF MY VEHICLE. IT IS A DEFECTIVE PART OF THE JEEP THAT SHOULD BE RECALLED AND THE COMPANY SHOULD REPLACE THESE ENGINE ISSUES WHICH HAS CAUSED AN OPENING INTO MY TRANSMISSION FLUID, WHICH CAN ALLOW UNWANTED DEBRIS/RAINWATER TO ENTER THE TRANSMISSION AND DESTROY IT.

02/06/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEBXCD******
Summary

GAS TANK IS NOT FILLING PROPERLY AND IS GURGLING WHEN FILLED. KNOWN RECALL ALREADY PUBLISHED BUT FOR SOME REASON IT IS NOT BEING ASSOCIATED WITH MY VIN.

01/22/2020
Components: AIR BAGS
Incident Date: 01/18/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4NJCBB9CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING 45 MPH DROVE OVER BLACK ICE AND LOSS CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO AN EMBANKMENT, ROLLED OVER TWICE AND CRASHED INTO ANOTHER EMBANKMENT THAT BROUGHT THE VEHICLE TO A STOP. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED HOWEVER THE FRONTAL AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND WAS TAKEN TO THE HOSPITAL FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE INSURANCE DEEMED VEHICLE A TOTAL LOSS AND REFERRED THE CONTACT TO NHTSA. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 89,000. *DT *JB

01/20/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 01/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDCB9CD******
Summary

THE STICK SHIFT DOES NOT MOVE OUT OF PARK. IT STAYS LOCKED IN THAT POSITION. I HAVE TO KEEP PULLING ON THE SHIFT HANDLE AND PUMPING THE BRAKE TO GET IT TO UNLOCK. THE VEHICLE IS IN STATIONARY MODE. I AM UNSURE WHAT US CAUSING THE PROBLEM.

01/15/2020
Components: ENGINE
Incident Date: 01/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB4CD******
Summary

ENGINE STALLS WHILE AT HIGHWAY SPEED. HAVE TO HURRY AND PULL OVER BEFORE STEARING LOCKS UP. IT'S BEEN HAPPENING SINCE I GOT THE VEHICLE. HAD IT IN 3 TO 4 TIMES AND THE DEALER SAYS THERE IS NOTHING WRONG. IT HAPPENED AGAIN TWICE THIS WEEK. I'M LUCKY I'VE BEEN ABLE TO PULL OVER WITH OUT CAUSING A WREAK.

12/15/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB9CD******
Summary

MY JEEP HAS START TO PUT OFF THE SMELL OF ROTTEN EGGS. I BELIEVE THAT THE CATALYST CONVERTER HAS SOME KIND OFF ISSUE. THERE ARE FUMES COMING OUT OF MY CAR AND IN MY CAR. I BELIEVE IT IS A RESULT OF A BAD CATALYST CONVERTER. ENGINE LIGHT HAS BEEN COMING ON AFTER I HAVE CHANGED THE SENSORS. THERE IS NO WAY THE CATALYST SHOULD BE BAD. I READ THERE ARE ISSUES WITH THIS MODEL VEHICLES CATALYST CONVERTER. THIS HAS BEEN ON GOING FOR OVER A YEAR AND A HALF AND I HAVE BEEN REPLACING PARTS SPENDING MONEY THAT ARE NOT FIXING THE PROBLEM

11/25/2019
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB2CD******
Summary

I BOUGHT THE VEHICLE ABOUT 3 YEARS AGO AND ABOUT ONE MONTH INTO THE PURCHASE, THE ENGINE LIGHT HAS BEEN STEADY ON AND OFF FOR THE LAST 3 YEARS. WE HAVE BROUGHT IT TO A DEALER, WE HAVE HAD THE VEHICLE PASS INSPECTIONS, ONCE THE CAR IS RESET THE ENGINE LIGHT GOES OFF. THE CODE THAT HAS CONSISTENTLY COME UP IS THE CATALYTIC CONVERTER, WHICH WE WERE TOLD NUMEROUS OCCASIONS THAT IT'S JUST A GLITCH. NOW, THE LIGHT WILL NOT GO OFF AFTER A RESET AND ARE BEING TOLD THAT WE NEED TO REPLACE THE WHOLE CATALYTIC CONVERTER (WHICH I CAN NOT AFFORD) AND DON'T EVEN KNOW IF IT'S A TRUE ISSUE BEING SINCE THE ENGINE LIGHT CONSTANTLY BEING ON SINCE THE PURCHASE OF THE VEHICLE AND NOW WON'T GO OFF AT ALL. I'M WONDERING WHY THIS CAR/VIN HASN'T SHOWED UP ON THE RECALL LIST WITH THE OTHERS WITH THE CATALYTIC CONVERTER RECALLS!!!????

11/19/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB1CD******
Summary

UNABLE TO FUEL VEHICLE. GASOLINE REFUEL STOPS AFTER 1/4 GALLON IS PUMPED. GAS SPRAYS BACK ON PERSON FILLING IF YOU ARE NOT EXPECTING THE SPLASH. JEEP INDICATES THAT THIS VEHICLE IS NOT COVERED UNDER RECALL M11, AS IT WAS BUILT ON FEB 1, 2012 AND THE WINDOW FOR RECALL WAS DECEMBER 20, 2011 THROUGH JANUARY 5, 2012. ACCORDING TO THE VIN, MY VEHICLE IS WITHIN 200 VEHICLES OF THE RECALL. JEEP IS REPLACING MY GAS TANK AS A COST OF OVER $1500.

11/16/2019
Components: UNKNOWN OR OTHER
Incident Date: 09/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB4CD******
Summary

THE CADILLAC CONVERTER WENT BAD

11/13/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB1CD******
Summary

UNABLE TO REFUEL VEHICLE. REGARDLESS OF GAS STATION OR PUMP, YOU CAN ONLY PUMP ABOUT 0.2 GALLONS OF GAS BEFORE PUMP SHUTS OFF.

11/01/2019
Components: ENGINE
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB2CD******
Summary

ENGINE STUTTERS WHEN ACCELERATING. THE ENGINE HAS DONE THIS FOR A COUPLE YEARS BUT IS STEADY GETTING WORSE. ALSO CHECK ENGINE LIGHT CAME IN WITH A CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD TANK 1

10/08/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCEB8CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING LESS THAN 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. ON TWO PREVIOUS OCCASIONS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ON THREE SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO GATOR CHRYSLER DODGE JEEP RAM (840 S HARBOR CITY BLVD, MELBOURNE, FL 32901, (321) 724-6611), BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS ALSO TAKEN TO TWO INDEPENDENT MECHANICS WHO WERE ALSO UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,900.

09/11/2019
Components: AIR BAGS
Incident Date: 09/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCEB0CD******
Summary

THE AIRBAG SENOR LIGHT KEPT POPPING ON AND OFF FOR APPROXIMATELY A WEEK OR TWO. THE DEALERSHIP REPORTED THE FRONT PASSENGER IMPACT SENSOR AND OCCUPANT RESTRAINT CONTROL MODULE NEEDED REPLACED. THE VEHICLE HAD NOT BEEN INVOLVED IN A CRASH AS OF LATE NOR ANY DAMAGE AND HAS BEEN IN PERFECT WORKING ORDER UNTIL THIS INCIDENT OF THE AIRBAG LIGHT.

09/05/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBBXCD******
Summary

"TAKATA RECALL" THROTTLE BODY SENSORS. MY TEENAGE DAUGHTER WAS DRIVING MY JEEP AND ALL OF A SUDDEN THE JEEP SLOWED DOWN AND WOULD NOT ACCELERATE AND SHE BARELY HAD ENOUGH TIME TO PULL OVER ON THE SIDE OF A 2 LANE HIGHWAY. SHE BARELY HAD CELL PHONE SIGNAL TO CALL ME TO TELL ME SHE WAS STRANDED. SHE WAS IN A DEAD ZONE BY AIR FORCE BASE AND WAS GOING ABOUT 45MPH DURING HEAVY TRAFFIC HOUR. I'M GLAD SHE WAS UNDERSTOOD SOMETHING WAS WRONG AND QUICKLY PUT ON HAZARD LIGHTS, PULL OVER, AND SHUT OFF THE JEEP. SHE MENTIONED A LIGHTING BOLT LIGHT ON BUT DIDN'T FEEL THE JEEP WAS OVER HEATING. THE BEGINNING OF 2019 I HAD A RECALL FOR THE CATALYTIC CONVERTER EFFICIENCY WHICH I DID GET FIXED AND ABOUT 4 MONTHS LATER (5SEP19) I PURCHASED A NEW THROTTLE BODY SENSOR AND THE LABOR WORK TURNED OUT TO $800. WHY WOULD THIS NOT BE PART OF THE WARRANTY OR RECALL OR IS THIS A CONTINUING ISSUE FOR OTHER JEEPS?

08/07/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 08/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCEB4CD******
Summary

CAR COMEPLETELY SHUT DOWN, AND WENT LIMP WHILE DRIVING 65 MPH ON HIGHWAY. CAR WOULD NOT GO OVER 10 MPH, POWER STEERING FAILED, AND CHECK ENGINE LIGHT BEGAN FLASHING.VERY DANGEROUS AS CAR SHUTS OFF WITHOUT WARNING AT HIGH SPEEDS. POWER STEERING CAME BACK ON AND CHECK ENGINE LIGHT WAS NO LONGER FLASHING. HAD IT TOWED; UPON ARRIVAL, CAR TURNED BACK ON AGAIN WITH NO ISSUES OR CHECK ENGINE LIGHT. CHECK ENGINE CAME BACK ON LATER IN THE DAY. THIS SEEMS TO BE A RECURRING ISSUE. MECHANIC WAS UNSURE IF IT HAD SOMETHING TO DO WITH A SENSOR OR CRANKSHAFT ISSUE.

08/05/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBA4CD******
Summary

THE DRIVER'S SIDE LEFT FOOTREST SUPPORT BROKE OFF AND BECAME LOOSE UNDERFOOT WHILE DRIVING ON A HIGHWAY. IT BECAME LODGED UNDER THE BRAKE PEDAL AND I COULD NOT DEPRESS THE BRAKE PEDAL. EVENTUALLY WAS ABLE TO USE MY FOOT TO CLEAR IT AWAY AND STOP.

08/01/2019
Components: POWER TRAIN
Incident Date: 04/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBB0CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 10 MPH OVER RAILROAD TRACKS, THE VEHICLE SUDDENLY STALLED AND WOULD NOT RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE ENGINE REACHED 6,000 RPMS. THE VEHICLE BECAME STRANDED ON THE RAILROAD TRACKS. WHEN THE VEHICLE WAS POWERED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION; HOWEVER, THE CHECK ENGINE AND ANOTHER UNKNOWN WARNING INDICATOR WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO TURLOCK CHRYSLER JEEP DODGE RAM (1600 AUTO MALL DR, TURLOCK, CA 95380, 209-250-5800) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 86,000. *TR

07/30/2019
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 07/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDCB4CD******
Summary

FAULTY OR DEFECTIVE CAMSHAFT/CRANKSHAFT SENSORS SHUTTING DOWN OR STALLING THE VEHICLE WHILE IN OPERATION AND MOTION, WITHOUT WARNING. DRIVING, UP TO 70MPH, IN HEAVY TRAFFIC ON A BUSY HIGHWAY, VEHICLE ENGINE STALLS AND RESULTS IN LOSS OF POWER STEERING, POWER BRAKES AND FORWARD MOMENTUM. WHEN THIS HAPPENS, THE DRIVER IS THRUST INTO A VERY DANGEROUS (AND POSSIBLY DEADLY) POSITION OF TRYING TO MANUALLY (W/O POWER) STEER AND/OR BRAKE THE VEHICLE AT HIGH RATES OF SPEED IN FAST AND DENSE TRAFFIC.

07/15/2019
Components: POWER TRAIN,ENGINE
Incident Date: 03/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBB2CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING 40 MPH, THE CONTACT WAS UNABLE TO ACCELERATE AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND THEN DROVE TO ALL STAR DODGE CHRYSLER JEEP RAM (11503 ST CHARLES ROCK RD, BRIDGETON, MO 63044, (314) 291-2050). THE DEALER STATED THAT THE VIN WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE CATALYTIC CONVERTER. THE VEHICLE WAS REPAIRED, BUT THE VEHICLE FAILED TWICE AFTERWARDS. DURING THE RECENT FAILURE, WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND THE ENGINE FAILED AGAIN. THE CONTACT HAD THE VEHICLE TOWED TO CENTURY DODGE CHRYSLER JEEP RAM (13500 VETERANS MEMORIAL PKWY, WENTZVILLE, MO 63385, (636) 332-2800), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.

07/11/2019
Components: POWER TRAIN
Incident Date: 06/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCCB1CD******
Summary

ON LONG TRIPS (OVER 3 HOURS) IN THE SUMMER, THE TRANSMISSION GETS HOT AND ELECTRONICALLY LIMITS THE SPEED TO 30 MILES PER HOUR. YOU CAN STAND ON THE GAS PEDAL AND ONLY THE RPM'S WILL INCREASE. THE CAR MUST SIT AND COOL DOWN BEFORE YOU CAN CONTINUE YOUR TRIP. I HAD MY CAR TOWED IMMEDIATELY TO A JEEP DEALER THAT WAS CLOSE TO WHERE I WAS STRANDED. THEY DID FULL DIAGNOSTICS ON IT AND KEPT IT FOR 3 DAYS AND COULD NOT FIND ANY EVIDENCE OF THIS ISSUE. THEY TOLD ME NOTHING WAS WRONG WITH MY CAR WHEN CLEARLY THERE IS AN ISSUE.

07/08/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB7CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WAS SPEWING FUEL. THE VEHICLE WAS TAKEN TO HOLDEN JEEP CHRYSLER (640 S GOVERNORS AVE, DOVER, DE 19904) WHERE IT WAS DIAGNOSED THAT THERE WAS A DEFECTIVE EVAPORATIVE SYSTEM INTEGRITY MODULE THAT NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT A NEW FUEL TANK WAS NEEDED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,392.

07/06/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 06/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBB9CD******
Summary

I GET A NO BUS THE HOW DASH LIGHTS UP NOTHING WORKS WHEN NO BUS SHOWS UP. I CANT GIVE A TURN SIGNAL I DON'T KNOW HOW FAST IM GOING. NOTHING WORKS WHEN NO BUS IS READING ON THE DASHBOARD.

07/02/2019
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBB2CD******
Summary

THIS IS THE SECOND TIME THAT THIS JEEP HAS NOT LET ME ACCELERATE IN HWY TRAFFIC. OVER 40 MPH AND THEN JUST DIES ON ME.. THE TRANSMISSION OVERHEAT LIGHT COMES ON AND I CANT DRIVE BECAUSE IT DIES SHORTLY AFTER THAT.. I THINKING THERE IS POSSIBLE AN UPCOMING VEHICLE RECALL FOR TRANSMISSION.. IT IS CURRENTLY AT THE DEALERSHIP WHICH THE FIRST TIME NOTHING WAS FOUND FOR THE SAME PROBLEM

06/25/2019
Components: UNKNOWN OR OTHER
Incident Date: 09/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDCB1CD******
Summary

GOOD AFTERNOON, I AM WONDERING IF THERE IS A RECALL ON THE TRANSMISSION. WHENEVER I DRIVE 2 HOURS STRAIGHT MY TRANSMISSION OVER HEATS AND SHUTS DOWN. I DO NOT TOW OR LIVE IN THE MOUNTAINS. I HAVE TOOK THIS TRUCK TO THE SHOP NUMEROUS TIMES BECAUSE OF SAFETY ISSUES. WHEN IT SHUTS DOWN ON THE HIGH WAY. ITS PUTTING MY LIFE AND KIDS IN JEOPARDY. THE JEEP SHOP AND OTHERS SHOPS AND THEY SAID THEY CAN NOT DIAGNOSIS THE PROBLEM. I NEED THIS TO BE CORRECTED. PLEASE LET ME KNOW WHAT I CAN DO TO GET THIS CORRECTED.

05/17/2019
Components: ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
Incident Date: 03/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBA6CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V233000 (AIR BAGS, SEAT BELTS, ELECTRICAL SYSTEM) AND 16V668000 (SEAT BELTS, AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JAMES SERENITY GREENVILLE (3064 US-82, GREENVILLE, MS 38703, (662) 332-7231) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

05/09/2019
Components: SUSPENSION
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB0CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THERE WAS AN ABNORMAL CONDITION IN THE REAR OF THE VEHICLE WITH THE SUSPENSION BEING UNSTABLE. THE DEALER CHRYSLER AUTO MART (101 PIKE ST, MARIETTA, OH 45750, (740) 373-7639) WAS NOTIFIED BUT HAD NOT BEEN AUTHORIZED YET TO DIAGNOSE AND REPAIR THE VEHICLE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE DRIVE SHAFT AND REAR END FRACTURED INTO THE BEARINGS. THE CONTACT WAS ADVISED THAT A DEALER MAY NEED TO REMEDY THE PROBLEM BECAUSE REPLACING THE BEARINGS MAY ONLY BE AN INTERIM FIX. THE CONTACT WAS UNCERTAIN IF THE DEALER MAY BE ABLE TO REMEDY THE PROBLEM IF THE SAME OEM DRIVE SHAFT HAD BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE THE TECHNICAL GUIDELINES TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

04/20/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEBXCD******
Summary

WHILE DRIVING 50MHP ON HIGHWAY CAR WOULDN'T GO WHEN PRESSING ON GAS PULLED OVER JUST IN TIME BEFORE IT TURNED OFF BY ITSELF. WOULDN'T START AFTER TRYING A COUPLE OF TIMES WAITED 5 MINUTES THEN STARTED

04/15/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDCB1CD******
Summary

WHILE DRIVING, CARS ENGINE SHUT OFF. I WOULD TRY TO START IT, SOMETIMES IT WOULD START BACK UP AGAIN I WOULD DRIVE IT AND THEN THE ENGINE WOULD SHUT OFF AND SLOWLY STOP MOVING. CAR WAS DIAGNOSED WITH THE ENGINE CODE P0335 AND P0339 CRANKSHAFT POSITION SENSOR MALFUNCTION/INTERMITTENT. WITHIN THE SAME WEEK OF HAVING IT REPLACED, NOW I'M HAVING ISSUES FILLING THE TANK WITH GAS. GAS PUMP STOPS FILLING EVERY 0.2 GALLONS AND CLICKS. TRIED MOVING THE GAS PUMP IN DIFFERENT POSITIONS BUT STILL WON'T FILL. GAS ENDS UP BUBBLING AND OVERFLOWS EVEN THOUGH THE TANK IS ONLY AT A QUARTER TANK. LOOKS LIKE THIS IS VERY COMMON WITH JEEP COMPASSES. IT'S EITHER THE FUEL TANK TRANSFER TUBE OR NEED TO GET THE WHOLE GAS TANK REPLACED.

04/08/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/10/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4NJCCB1CD******
Summary

VEHICLE SPONTANEOUSLY CAUGHT FIRE IN DRIVEWAY.*DT CONTACT STATED THE INSPECTOR WHO INSPECTED THE JEEP SAID FIRE WAS DUE TO ELECTRICAL ISSUES.*JB

03/07/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE ADDING FUEL TO THE VEHICLE, THE FUEL PUMP WOULD CONTINUE TO CLICK OFF. THE VEHICLE WAS TAKEN TO PORT JEFFERSON JEEP (RT 347, PORT JEFFERSON, NY) WHERE IT WAS DIAGNOSED THAT THE FUEL TRANSFER LINE AND FUEL TANK WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000.

02/05/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB6CD******
Summary

I PUT GASOLINE 1DOLLAR AND STOP LIKE FUELING BUT NO REAL .. FUEL TANK TRANSFER TUBE MAY CAUSE STALL

01/19/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDCB7CD******
Summary

TROUBLE PUTTING GAS IN JEEP, PUMP CUTS OFF AND WE HAVE TO KEEP RESTARTING IT

01/09/2019
Components: ENGINE
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB0CD******
Summary

WHILE DRIVING AT VARIOUS SPEEDS, THE CAR WOULD SHUT OFF AND LOST CONTROL OF STEERING AND BRAKES. COMPONENT ENDED UP BEING A CRANKSHAFT POSITION SENSOR. CAR DID NOT THROW ANY CODES FOR APPROX 4 MONTHS TO HELP DETERMINE THE ISSUE AND WAS NOT ABLE TO BE RECREATED EASILY. EVENTUALLY A CODE SHOWING A FAILED COMPUTER AND FAILING TRANSMISSION CAME UP. FURTHER RESEARCH SUGGESTED REPLACING THIS COMPONENT.

12/30/2018
Components: POWER TRAIN
Incident Date: 10/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBB2CD******
Summary

TWO HOURS INTO HIGHWAY DRIVING, TRANSMISSION OVERHEATED AND WOULD NOT ACCELERATE ABOVE 40 MPH. TOOK THE NEAREST EXIT AND COOLED DOWN AND MADE THE REST OF THE TRIP WITHOUT PROBLEM.

10/28/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDCBXCD******
Summary

UPON DOING A TOTAL FILL UP OUR JEEP, IT IS NOW STALLING AND I END UP WITH NO STEERING. THIS DOES IT AT LEAST 4/5 TIMES EACH TIME WE FILL FUEL TANK UP. EXTREMELY DANGEROUS AS UNABLE TO STEER AND ENTIRE ENGINE SHUTS DONE. THIS HAS DONE THIS WITH MY FAMILY IN THE CAR ABOUT A MINUTE AFTER GETTING FUEL, IF NOT LESS, AND TURNING ONTO A BUSY STREET WHERE JEEP STOPPED RUNNING. THE VEHICLE WAS IN MOTION WHEN THIS HAPPENED, BOTH TURNING ONTO BUSY STREET AND WHILST DRIVING ON BUSY STREET.

09/02/2018
Components: SEAT BELTS,ENGINE
Incident Date: 07/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB8CD******
Summary

THE VEHICLE JERKS ON ACCELERATION OR LOSES POWER AND THE ENGINE BUCKS AND SPUTTERS WHILE IN MOTION. WHEN ROLLING UP WINDOWS WHILE STATIONARY THE LIGHTS DIM OR ENGINE SPUTTERS. THIS HAS HAPPENED OFF AND ON FOR THE PAST TWO YEARS. ONLY RECENTLY HAS IS SCARED ME BECAUSE I WAS ABOUT TO PULL OUT INTO ONCOMING TRAFFIC. I WAS TOLD BY THE DEALERSHIP IN CHANTILLY, VA THERE IS NOTHING WRONG WITH MY ENGINE. MY PASSENGER SEATBELT GETS STUCK AFTER BEING ENGAGED. I HAD IT REPLACED IN FALL 2012 AT A DEALERSHIP IN WOODBRIDGE, VA. I STILL HAVE THIS ISSUE AND THE NEW DEALERSHIP WILL NOT REPLACE IT BECAUSE IT ALREADY WAS IN 2012.

08/18/2018
Components: POWER TRAIN
Incident Date: 07/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1J4GW48S94C******
Summary

WHEN AT HIGHWAY SPEED DURING HOT WEATHER AND A/C ON THE TRANSMISSION OVER TEMP LIGHT COMES ON AND CAR STARTS TO SLOW DOWN. I PULL OFF THE PAVEMENT TO ALLOW THE TRANNY TO COOL. TRUCKS AND CARS JAM TO THE LEFT LANE TO OBEY THE LAW. CARS JAMB UP AND SOMETIME A TIRE SQUEAL HAPPENS. I TALK TO JEEP AND THEY SAY BECAUSE THAT CONDITION IS DESCRIBED IN THE MANUAL IT DOES NOT WARRANT A FIX BY THE ADDED WARRANTY COMPANY TO FIX THIS PROBLEM. AND MY SAFETY NEXT TO THE STALLED CAR IS DANGEROUS. THIS PROBLEM HAS HAPPENED 4 TIMES, ALWAYS WHEN DRIVING DURING HOT WEATHER ON HIGHWAYS.

08/16/2018
Components: POWER TRAIN,ENGINE
Incident Date: 08/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB6CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING 75 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND THE TRANSMISSION OVERHEATING WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.

08/02/2018
Components: SEATS
Incident Date: 06/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBA4CD******
Summary

MY TEENAGE DAUGHTER WAS RETURNING HOME FROM WORK ON A BUSY CITY STREET WHEN SHE WAS STARTLED BY A LOUD ABRUPT NOISE. SHE LOOKED OVER AND SAW THE PASSENGER-SIDE ACTIVE HEAD RESTRAINT HEADREST HAD SHOT OUT. QUITE SHAKEN, SHE ARRIVED HOME TO TELL ME SOMETHING HAD HAPPENED IN THE CAR. UPON EXAMINATION OF THE HEADREST, IT WAS CLEAR THAT IT HAD NOT 'DEPLOYED' OR 'TRIGGERED.' THE CLAMPS THAT ARE SUPPOSED TO RELEASE THE BAR WHEN DEPLOYING WERE STILL IN PLACE, HOLDING THE BAR. INSTEAD, THE PLASTIC THAT HOLDS THE BAR IN PLACE HAD BROKEN, ALLOWING THE HEADREST TO VIOLENTLY SHOOT OUT. FORTUNATELY, NO ONE WAS IN THAT SEAT AT THE TIME. AND EVEN MORE FORTUNATELY, IT DID NOT HAPPEN ON THE DRIVER'S SIDE WHILE MY DAUGHTER WAS DRIVING, AS THE RESULTS COULD HAVE BEEN CATASTROPHIC. I CALLED THE JEEP CUSTOMER SERVICE NUMBER, THINKING THAT THEY WOULD HELP REMEDY THE SITUATION AND WANT TO KNOW THAT THIS CAN HAPPENED. TO MY DISMAY, THEY SAID THERE WAS NOTHING THEY WOULD DO. I WAS TOLD TO TAKE IT TO THE NEAREST JEEP DEALERSHIP AND PAY TO HAVE IT REPAIRED. NATURALLY, I WAS STUNNED AT THEIR INDIFFERENCE TO SUCH A SERIOUS FLAW IN THEIR VEHICLE. A WRITTEN MESSAGE TO JEEP WAS NEVER RESPONDED TO. I CALLED A JEEP DEALERSHIP, BUT THEY TOLD ME TO CALL JEEP. CLEARLY WHAT HAPPENED TO THE HEADREST SHOULD NOT HAVE. IT SEEMS THERE IS A FLAW IN THE DESIGN THAT ALLOWED THIS HAPPEN. I ONLY HOPE JEEP TAKES RESPONSIBILITY FOR THIS PROBLEM AND ADDRESSES IT BEFORE SOMEONE IS SERIOUSLY INJURED'OR WORSE.

07/27/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 07/10/2018
Crash: No
Fire: No
Vehicle Identification Number: IC4NJCBB5CD******
Summary

WHILE DRIVING MY JEEP IT JUST STALLED ON ME IN THE MIDDLE OF THE CITY ROAD WITH NO WARNING AT ALL THE CAR DOESN'T TURN OFF IT JUST WON'T DRIVE ANYMORE WHEN I PUSH ON THE GAS PEDAL SO I JUST PUT THE CAR IN PARK AND TURN THE CAR OFF AND TURN IT BACK ON AND IT DRIVES IT DOES THIS A LOT TO ME WHILE I AM DRIVING IT.

05/03/2018
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 04/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBB5CD******
Summary

VEHICLE STALLS OUT AFTER ACCELERATING 25 MPH

04/08/2018
Components: STEERING,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB7CD******
Summary

AFTER I PUMPED GAS INTO THE CAR, AS SOON AS I EXITED THE GAS STATION AND ENTERED ON THE STREET THE CAR ENGINE GOES OFF, NO POWER STEERING, NO ACCELERATION. I PULL OVER TO THE RIGHT AND PUT THE CAR ON PARK AND RESTART THE CAR. IT WAS OK. I WAS HESISTANT TO GET ON THE FREEWAY SO I DROVE TO A EMPTY LOT TO SEE IF IT HAPPEN AGAIN AND SURE ENOUGH AS SOON AS I TRAVEL A FEW YARDS, THE ENGINE GOES OFF AGAIN. SCARY IF IT HAPPENS IN THE MIDDLE OF THE FREEWAY WITH LOTS OF TRAFFIC.

02/23/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB9CD******
Summary

FUEL SYSTEM RELAY: THE FUEL SYSTEM RELAY WITHIN THE TIPM BECAME CORRODED AND THE CAR WILL NO LONGER START. HAD TO GET IT TOWED TO THE DEALER AND FACING A $500 REPAIR CHARGE NOW FOR SOMETHING COMPLETELY IRRELEVANT TO USE. THIS IS THE EXACT SAME ISSUE SEVERAL OTHER COMPASS DRIVERS ARE FACING. CHRYSLER DID NOT INCLUDE THIS VEHICLE IN THEIR RECALL FOR THE SAME ISSUE (ONLY CHEROKEE'S AND DODGE DURANGO'S WERE INCLUDED).

01/22/2018
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB4CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. UPON FUELING THE VEHICLE, THE FUEL PUMP MADE A CLICKING NOISE. THE FILLER FAILED TO RECEIVE THE FUEL, CAUSING IT TO HAVE TO BE PUMPED SLOWLY DUE TO THE FAILURE. THE DEALER (WESTBURY JEEP CHRYSLER DODGE RAM SRT, 100 JERICHO TURNPIKE, JERICHO, NY 11753, (516) 336-4784) WAS UNABLE TO PROVIDE AN APPOINTMENT WITHIN A REASONABLE TIME FRAME. AN INDEPENDENT MECHANIC INSPECTED AND DIAGNOSED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. *TT *TR

01/12/2018
Components: ENGINE
Incident Date: 01/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDCB1CD******
Summary

WHILE DRIVING MY JEEP ALL OF A SUDDEN THE ENGINE STALLED. NO WARNING. NO OTHER ISSUES. I TRIED TO RESTART AND MY ENGINE LIGHT CAME ON AND THE ELECTRONIC THROTTLE CONTROL {ETC} LIGHT CAME ON. THE ENGINE WOULD NOT TURN OVER, BUT KEPT TRYING TO START UNTIL I TURNED KEYS TO OFF. I WAITED 10 MINUTES AND TRIED IT AGAIN. IT STARTED, HOWEVER THE ENGINE LIGHT STAYED ON. I WAS ABLE TO DRIVE HOME WITHOUT ANOTHER INCIDENT.

01/09/2018
Components: POWER TRAIN
Incident Date: 12/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCEA5CD******
Summary

FIRST MY CHECK ENGINE LIGHT TURNED ON AND I STARTED TO LOSE POWER. I BROUGHT THE CAR INTO A DEALERSHIP TO FIGURE OUT WHAT WAS WRONG, THEY SAID IT WAS A 4TH CYLINDER MISFIRE (THIS CAR IS A 2012 JEEP COMPASS, ONLY 84,000 MILES), SO THEY REPLACED THE ENGINE BLOCK. THEY HAND ME THE CAR BACK, I HAD THE SAME PROBLEM OF NO POWER. NOW THEY ARE CLAIMING A SENSOR IS FAILING IN THE TRANSMISSION AND I WILL HAVE TO REPLACE TO TUBE COMPARTMENT OF THE TRANSMISSION. NOT SURE THE EXACT SENSOR THEY WERE TALKING ABOUT THOUGH.

01/04/2018
Components: AIR BAGS
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBA9CD******
Summary

IS THERE'S A DEADLINE TO FIX A AUTO RECALL ON AIR BAG SYSTEM?

12/13/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDCB1CD******
Summary

2012 JEEP COMPASS CHECK BALL ISSUE I HAVE A 2012 JEEP COMPASS WITH 59,000 MILES ON IT. DURING A FUEL STOP TWO WEEKS AGO, I DISCOVERED THE NOZZLE WOULD SHUT OFF AFTER FUELING FOR A FEW SECONDS. TO ENSURE IT WASN'T THE NOZZLE AT THE FUEL PUMP, I TRIED 3 OTHER PUMPS AT DIFFERENT GAS STATIONS. SO, I TOOK THE VEHICLE IN TO THE DEALERSHIP TO GET A DIAGNOSIS. THE MECHANIC SAID THE CHECK BALL VALVE IN THE FUEL TANK IS STUCK AND THE ONLY WAY TO HAVE THIS ISSUE REPAIRED IS TO REPLACE THE ENTIRE FUEL TANK. THE TOTAL COST WITH THE NEW FUEL TANK AND LABOR WILL BE $1,600. JUST TO HAVE A SECOND OPINION, I TOOK IT TO A WELL RESPECTED LOCAL MECHANIC IN MY TOWN AND HE TOLD ME THE SAME THING. I KNOW THE SMALLER JEEPS, LIKE THE COMPASS, HAVE HAD FUEL TANK RECALLS IN THE PAST BECAUSE OF VENTILATION ISSUES AND THE ROLL OVER VALVES. THERE WERE A LOT OF PEOPLE ON JEEP FORUMS COMPLAINING ABOUT THIS. SOME FOLKS WERE ELIGIBLE FOR RECALLS AND SOME WERE NOT. THE OTHER FUEL TANK ISSUE I READ ABOUT WAS THE ISSUE I AM HAVING WITH THE CHECK BALL BEING STUCK AND HAVING TO PAY FOR A NEW FUEL TANK. PERSONALLY, I THINK IT IS RIDICULOUS AND I'M NOT THE ONLY ONE, THAT A PERSON HAS TO PAY TO HAVE AN ENTIRE NEW FUEL TANK INSTALLED BECAUSE A COMPANY IS MANUFACTURING VEHICLES WITH DEFECTIVE FUEL TANKS. SO, WHAT HAPPENS WHEN I DRIVE A HUNDRED MILES AND THE NEW FUEL TANK CHECK BALL GETS STUCK? DO I HAVE TO GO BACK TO THE MECHANIC, PAY $1,600 AND HAVE THIS PERSON INSTALL A NEW TANK EVERY TIME THE CHECK BALL GETS STUCK? IT'S SENSELESS THAT THE CONSUMER HAS TO WORRY ABOUT A VEHICLE'S UNRELIABILITY BECAUSE OF A MANUFACTURER'S FLAW AND THE COMPANY NOT DOING ANYTHING ABOUT IT. I CALLED JEEP CORPORATE AND THEY SAID THEY CAN'T DO ANYTHING TO HELP ME. I WANTED TO LET THE NHTSA KNOW THAT THE FCA CAR COMPANY IS CONTINUING TO SEND FLAWED PRODUCTS OUT THE DOORS OF THEIR FACTORIES AND IGNORING THE ISSUE.

09/29/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBA7CD******
Summary

THE TRANSMISSION DIPSTICK TUBE IS BROKEN IN IN 5 YEARS WITH LESS THAN 42000 MILES! NO ONE TOUCH IT, JUST TODAY AFTERNOON, AFTER I FILLED THE GAS, I FOUND SOMETHING STRETCH OUT IN THE FRONT UNDER THE COVER, I LOOK CLOSELY, A TUBE! I OPEN THE COVER, AND FOUND THE TRANSMISSION TUBE HAS BEEN BROKEN SOMETIME! NO ONE HAS TOUGH INSIDE, AND THERE IS NO ACCIDENT IN MY CAR. THE JEEP COMPASS DESIGN MUST HAVE DEFECT, I SEARCH ONLINE, MANY PEOPLE HAVE SAME PROBLEM! ALSO, COULD NOT PULL UP THE WINDOWS, BUT COULD PULL DOWN THE WINDOW, THE ELECTRICAL SYSTEM HAS DEFECTS.

09/15/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBA4CD******
Summary

MANY OF THESE VEHICLES HAVE A PROBLEM WITH A ROLL OVER VALVE, RECALL NHTSA 12V14200, THE TANK NEEDS TO BE REPLACED. MY VEHICLE HAS THE SAME PROBLEM. IT DOES NOT ALLOW ME TO PUMP GAS PROPERLY DUE TO A DAMAGED ROLLOVER VALVE AS STATED BY MY MECHANIC. HOWEVER, MY VEHICLE IS NOT INCLUDED IN TE RECALL. IT SHOULD BE INCLUDED AND I SHOULDN'T HAVE TO PAY FOR IT. FILES CAN BE UPLOADED BY REQUEST. RESEARCHED THE INTERNET AND MANY OTHER JEEP COMPASS VEHICLES HAVE THE SAME PROBLEM.

09/15/2017
Components: SUSPENSION,STRUCTURE
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBBXCD******
Summary

VEHICLE STARTED MAKING A THUMPING NOISE IN REAR END AND STARTED TO GET WORSE. IT ALSO HAD A HIGH PITCH WHINING NOISE COMING FROM THE REAR END. I HAD JUST REPLACED THE REAR BARRING SO I DIDN'T THINK IT WAS THOSE THAT HAD STARTED TO GO BAD WITHIN 3 MONTHS OF REPLACING THEM. I TOOK IT TO GET LOOKED AT AND THE MECHANIC TOLD ME THE WHOLE REAR END WOULD HAVE TO BE REPLACED BEFORE IT SNAPPED IN HALF WHILE DRIVING DOWN THE ROAD. THE CRADLE ARMS AND EVERYTHING THAT WAS ATTACHED TO IT WAS RUSTED, PITTED AND CRUMBLING IN HIS HANDS. THE FRAME WAS RUSTED COMPLETELY THROUGH. HE TOLD ME I WAS LUCKY I DIDN'T HIT A POT HOLE BECAUSE THAT IS ABOUT ALL IT WOULD HAVE TAKEN TO BREAK IT. THE HUBS AND BARRINGS WERE ALSO RUINED AND NEEDED TO BE REPLACED AFTER INSTALLING THEM LESS THAN A YEAR AGO.

08/01/2017
Components: POWER TRAIN
Incident Date: 07/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDCB6CD******
Summary

TRANSMISSION TEMP LIGHT CAME ON AND CAR LOST SPEED AND MADE FUNNY WHINING NOISE. WE HAD TO PULL OFF THE ROAD AND WAIT TILL LIGHT WENT OFF. IT WAS A WARM DAY, ABOUT 94 DEGREES AND DRIVING IN WY. SAME THING HAPPENED AGAIN IN KS ON A WARM DAY. THE AC WAS BEING USED. I'VE SEEN MAY REPORTS OF THIS HAPPENING TO OTHER CARS WITH THE CVT. I WANT JEEP TO REPLACE THE TYRANNY.

07/27/2017
Components: AIR BAGS
Incident Date: 09/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBAXCD******
Summary

NHTSA RECALL # 16V-668 ON MY 2012 JEEP COMPASS IS STILL INCOMPLETE. THE MANUFACTURER STILL ADVISES THERE IS NO REMEDY, EVEN THOUGH IT HAS ALMOST BEEN A YEAR SINCE THE RECALL WAS ISSUED. I AM TRYING TO TRADE THIS VEHICLE IN AND THE DEALERSHIP IS TELLING ME THEY CAN'T ACCEPT A 2012 EXCELLENT CONDITION JEEP COMPASS WITH 54,000 MILES ON IT, BECAUSE OF A RECALL THAT CAN'T BE FIXED. THEREFORE, I AM BEING PENALIZED FOR SOMETHING THAT IS COMPLETELY OUT OF MY CONTROL AND IS THE FULL RESPONSIBILITY OF THE MANUFACTURER.

07/16/2017
Components: AIR BAGS,SEAT BELTS
Incident Date: 07/16/2017
Crash: No
Fire: No
Summary

I DO NOT FEEL SAFE DRIVING MY VEHICLE WHEN THE SEAT BELTS AND AIR BAGS MAY NOT WORK IN A COLLISION! CURRENTLY THERE ARE NO PARTS TO FIX THIS ISSUE AND THE RECALL WAS INITIATED IN SEPTEMBER OF 2016--IT HAS BEEN ALMOST A YEAR! WHAT ABOUT CHILDREN RIDING IN THE VEHICLE?!

07/12/2017
Components: AIR BAGS
Incident Date: 07/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB5CD******
Summary

TAKATA RECALL MY AIR BAG LIGHT CAME ON, BUT THERE ARE NO PARTS TO FIX IT. SO I AND MY WIFE ARE FORCED TO DRIVE WITH A NO WORKING AIRBAG SYSTEM. HOW LONG IS GOING TO TAKE?

07/06/2017
Components: AIR BAGS,SEAT BELTS
Incident Date: 09/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCEA2CD******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BERGERON JEEP IN NEW ORLEANS, LA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/01/2017
Components: ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
Incident Date: 09/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBA5CD******
Summary

RECALL WAS ISSUED IN SEPTEMBER OF 2016 AND MANUFACTURER HAS YET TO MAKE A PART AVAILABLE TO RESOLVE THIS SAFETY ISSUE.

06/18/2017
Components: AIR BAGS,SEAT BELTS
Incident Date: 06/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB4CD******
Summary

SAFETY BELT AND AIR BAG RECALL INFORMATION GIVEN SEPTEMBER 2016. AS OF JUNE 2017 THERE IS STILL NO FIX AVAILABLE FOR THIS.

06/11/2017
Components: ELECTRICAL SYSTEM
Incident Date: 04/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB4CD******
Summary

IT IS NOT JUST JEEP WRANGLERS WITH DEFECTIVE TIPMS. I HAVE HAD TO HAVE MINE REPLACED TWICE IN THE LAST 18 MONTHS AND 32000 MILES. SINCE I DRIVE MY VEHICLE FOR WORK AS A MAIL CARRIER THIS IS A MAJOR PROBLEM FOR ME. IT HAS STRANDED ME BOTH TIMES IN THE MIDDLE OF A BUSY HIGHWAY. I HAD TO EXIT THE VEHICLE BOTH TIMES WITHOUT ANY HAZARD LIGHTS AND PUSH IT OFF THE ROAD. BEYOND THE DANGER INVOLVED IN THESE FAILURES THE FINANCIAL BURDEN OF HAVING TO MISS WORK WHILE THE MANUFACTURER TAKES IT'S SWEET TIME GETTING THE PART TO THE DEALERSHIP IS DEVASTATING. MY FAMILY AND I SIMPLY CANNOT REMAIN FINANCIALLY SOLVENT THROUGH ANOTHER OF THESE FAILURES AS I AM A SINGLE PARENT SUPPORTING A FAMILY OF FOUR.

06/07/2017
Components: AIR BAGS,SEAT BELTS
Incident Date: 11/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDCBXCD******
Summary

REC'D NOTICE FROM FCA REGARDING RECALL, S61/NHTA16V-688. AFTER CONTACTING FCA, WAS INFORMED THAT PART REQUIRED WOULD BE AVAILABLE BY 1 JUNE 2017. HAVE YET TO HEAR FROM FCA NOR COULD A REP TELL ME WHEN PART WOULD BE AVAILABLE. SITUATION IS SUCH THAT THE AFFECTED VEHICLE CAN NOT BE SOLD OR TRADED AND IS LOOSING VALUE. VEHICLE IS PARKED AND ESSENTIALLY UNUSABLE AS IT COULD PRODUCE MORE HARM THAN GOOD TO MYSELF OR OTHERS IF USED AND AN INCIDENT OCCURS. FCA IS NOT RESPONDING AS THEY STATED OR AS I REQUESTED NOR HAVE THEY PROVIDED REIMBURSEMENT FOR DIAGNOSTIC WORK DONE A LOCAL DEALER AS THEY INITIALLY PROMISED.

06/06/2017
Components: POWER TRAIN
Incident Date: 06/06/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE TRANSMISSION DIPSTICK TUBE FRACTURED AND COULD BE SEEN FROM THE BOTTOM OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS NOT AVAILABLE.

05/18/2017
Components: ELECTRICAL SYSTEM
Incident Date: 05/18/2012
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4NJDBBXCD******
Summary

TL* THE CONTACT OWNED A 2012 JEEP COMPASS. WHILE DRIVING 25 MPH, SMOKE EMERGED FROM THE DASHBOARD. THE VEHICLE WAS PULLED OVER TO THE SHOULDER LANE AND CAUGHT FIRE NEAR THE LIFTGATE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE SOURCE OF THE FIRE WAS NEVER DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000. UPDATED 07/11/17*LJ *AS

04/20/2017
Components: AIR BAGS,SEAT BELTS
Incident Date: 09/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB4CD******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/07/2017
Components: AIR BAGS,SEAT BELTS
Incident Date: 04/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB5CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/27/2017
Components: AIR BAGS,SEAT BELTS
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBB1CD******
Summary

TAKATA RECALL, CONTACTED ME MORE THA 6 MONTHS AGO, TO LET ME KNOW THATA MY JEEP HAS A PROBLEM WITH IT'S OCCUPANT AIRBAGS AND SEAT BELT, I DID FOLLOW THE STEPS TO REGITER ON THEIR WEB SITE, SO FAR WHEN I CALLED THEM THE PARTS ARE NIT AVAILABLE

03/15/2017
Components: AIR BAGS,SEAT BELTS
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDCB5CD******
Summary

WE RECEIVED A RECALL NOTICE IN OCTOBER OF 2016 AND THE REMEDY FOR THESE ISSUES ARE STILL NOT AVAILABLE.

03/08/2017
Components: AIR BAGS,SEAT BELTS,VEHICLE SPEED CONTROL
Incident Date: 02/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB1CD******
Summary

COMPUTER ECM FAILS TRACTIONS LIGHT ON ETC.

03/01/2017
Components: AIR BAGS,SEAT BELTS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBB4CD******
Summary

I RECEIVED A RECALL FOR A DEFECTIVE SEAT BELT AND AIR BAG ASSEMBLY IN MY 2012 JEEP COMPASS WEEKS AGO. BECAUSE THIS VEHICLE IS USED IN A FLEET CAPACITY, I PULLED IT FROM SERVICE IMMEDIATELY. I TALKED TO DODGE AND WAS TOLD THERE IS NO REMEDY AT THIS TIME. I THEN ASKED FOR A LOANER VEHICLE UNTIL MY VEHICLE WAS SAFE TO DRIVE AND WAS TOLD THAT DODGE DOESN'T HAVE A RENTAL PROGRAM FOR RECALLS. I DON'T KNOW HOW THIS MANUFACTURE DOESN'T HAVE A PLAN TO RECTIFY AN INCONVENIENCE THAT THEIR CUSTOMERS HAVE TO GO THROUGH REGARDING A PROBLEM THAT WASN'T THE CUSTOMERS FAULT TO BEGIN WITH. I'M VERY UNHAPPY DODGE TREATS CUSTOMERS LIKE THIS.

02/21/2017
Components: AIR BAGS,SEAT BELTS
Incident Date: 09/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBA0CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/10/17*LJ *CN

02/17/2017
Components: UNKNOWN OR OTHER
Incident Date: 02/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB0CD******
Summary

"IMPORTANT SAFETY RECALL" ISSUED SEPTEMBER 2016. AS OF FEBRUARY 17,2017-- 5 MONTHS LATER NO REPAIR IS AVAILABLE. I AM TERRIFIED TO DRIVE MY VEHICLE WITH MY CHILD IN IT KNOWING THERE IS A SAFETY ISSUE THAT PUTS US BOTH AT RISK AND SEEMINGLY NO RUSH IS BEING MADE TO CORRECT THE PROBLEM IN A TIMELY FASHION.

02/12/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 02/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBA7CD******
Summary

CAR'S ACTUATOR FAILED PREMATURELY.

02/09/2017
Components: AIR BAGS
Incident Date: 02/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDCB2CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A DEALER AND RECOMMENDED DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 30,200.

02/06/2017
Components: AIR BAGS,SEAT BELTS
Incident Date: 09/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCCB3CD******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/02/2017
Components: AIR BAGS,SEAT BELTS
Incident Date: 02/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBB5CD******
Summary

THE VEHICLES MAY EXPERIENCE LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY IN CERTAIN CRASH EVENTS DUE TO A SHORTING CONDITION RESULTING IN A NEGATIVE VOLTAGE TRANSIENT THAT TRAVELS TO THE OCCUPANT RESTRAINT CONTROLLER VIA THE FRONT IMPACT SENSOR WIRES. THERE IS CURRENTLY NO FIX FOR THE RECALL AND THE NOTICE WAS SENT OUT IN OCTOBER. IT IS UNACCEPTABLE TO TAKE THIS LONG, I DON'T FEEL SAFE DRIVING. *TR

01/19/2017
Components: AIR BAGS,SEAT BELTS
Incident Date: 09/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB4CD******
Summary

TL* TAKATA RECALL THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/07/17*LJ *CN

01/04/2017
Components: STRUCTURE,INTERIOR LIGHTING
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB4CD******
Summary

THE DOME LIGHT OVER MY DASH LEAKS WATER WHEN IT RAINS. THIS IS EXTREMELY DANGEROUS AS I FIND MYSELF DRIVING AND TRYING TO AVOID GETTING WET OR AVOID THE ELECTRICAL SYSTEMS TO BE DAMAGED BY WATER. *TR

12/17/2016
Components: UNKNOWN OR OTHER
Incident Date: 12/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBB3CD******
Summary

THE TRANSMISSION DIPSTICK TUBE BROKE OFF. WHEN I PARKED THE VEHICLE I NOTICED THE PART ON THE FLOOR AT MY HOME. DON'T KNOW WHEN IT MAY HAVE BROKEN.

12/05/2016
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBB0CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE ENGINE STALLED NUMEROUS TIMES WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE DEALER WAS UNABLE TO LOCATE A FAILURE CODE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,816. *TR

11/30/2016
Components: AIR BAGS,SEAT BELTS
Incident Date: 11/15/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4NJDBB6CD******
Summary

TL* THE CONTACT OWNED A 2012 JEEP COMPASS. WHILE DRIVING 50 MPH, THE VEHICLE CRASHED INTO A DITCH ON THE SIDE OF A MOUNTAIN. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT WEARING A SEAT BELT. IT WAS STATED THAT THE SEAT BELT HAD A HISTORY OF LOOSENING. A POLICE REPORT WAS FILED. THE CONTACT WAS KILLED IN THE CRASH. THE VEHICLE WAS DESTROYED AND TOWED TO THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

11/22/2016
Components: AIR BAGS,SEAT BELTS
Incident Date: 11/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1J4NT5FBXBD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS AND SEAT BELTS. THE MANUFACTURER STATED THAT THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11/21/2016
Components: AIR BAGS
Incident Date: 11/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB3CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/17/2016
Components: POWER TRAIN,ENGINE
Incident Date: 07/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDCB6CD******
Summary

A MONTH OR SO AFTER BUYING MY CAR (USED) IT STARTED TO STRUGGLE GOING UP HILL. AS TIME WENT ON THE STRUGGLE UPHILL TURNED INTO STALLING. THEN IT PROGRESSED TO EXTREME DIFFICULTY GETTING UP TO SPEED WHEN JUST GETTING ON THE FREEWAY. SOON IT STARTED TO OVER HEAT IF DRIVEN LONGER THAN AN HOUR. WITH ALL OF THE ISSUES PUT TOGETHER IT HA BECOME VERY STRESSFUL AND SCARY TO DRIVE. WE TOOK IT INTO THE MECHANIC AND HE DISCOVERED THE SMOOTH TRANSITION TRANSMISSION IS FAULTY AND CAUSES THE CAR TO OVERHEAT. HE SAID IT WAS A MATTER OF TIME UNTIL THE TRANSMISSION DROPS. I NO LONGER FEEL SAFE TAKING MY FAMILY ANYWHERE IN THE CAR. BETWEEN THE SLUGGISHNESS, STALLING, OVERHEATING AND TRANSMISSION MY CAR IS A TICKING TIME BOMB. IF ANY OF THIS HAPPENS ON THE FREEWAY MY FAMILY AND POSSIBLY OTHERS COULD GET SEVERELY INJURED. I HAVE LOOKED UP ONLINE AND FOUND MANY OTHERS HAVE THIS SAME ISSUE.

11/10/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCCB5CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING AND THE CHECK ENGINE AND BATTERY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DIAGNOSED AS AN ELECTRICAL ISSUE. THE BATTERY AND ALTERNATOR WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

11/10/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 11/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBB9CD******
Summary

DRIVING ON THE TURNPIKE 11/10/2016 AT 530AM NEARING EXT. 6 MY TRUCK SHUT OFF, I MADE IT TO THE CAR SHOP AND THEY STATED IT WAS THE SENSORS. I PROCEEDED TO CALL THE JEEP DEALER AND THEY STATED SENORS ARE NOT COVERED IN ANY WARRANTY AND THAT MY EXTENDED WARRANTY DOES COVER IT AS WELL. IM VERY DISAPPOINTED IN THE POINTLESS PURCHASE OF MY WARRANTY, AND THE FACT THAT I COULD HAVE BEEN KILLED ON THE TURNPIKE. ALSO MY TRUCK MAKES THIS LOUD SQUEAKING NOISE BUT I HAVE TAKEN IT TO 3 SHOPS AND NO ONE KNOWS WHAT IT IS, BUT THEY ALL AGREED IT IS NOT THE BRAKES.

11/02/2016
Components: ENGINE
Incident Date: 10/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB0CD******
Summary

MY 77 YEAR OLD MOTHER WAS DRIVING VEHICLE ON HIGHWAY 159 IN MARYVILLE, IL WHEN THE ENGINE STALLED. SHE WAS ABLE TO PULL OFF ROADWAY. ENGINE LIGHT APPEARED. TURNED VEHICLE OFF AND THEN RESTARTED. WENT TO DEALERSHIP WHERE THEY USED SOME TYPE OF HAND HELD TESTER. IT SHOWED CODE PO335 WHICH IS CRANKSHAFT POSITION SENSOR. THIS HAPPEN TWO DAYS LATER WHEN TURNING INTO PARKING LOT. SAME AS ABOVE. THIS IS A VERY DANGEROUS THING TO HAPPEN ESPECIALLY DRIVING 45 MPH. *TR

09/26/2016
Components: UNKNOWN OR OTHER
Incident Date: 09/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB1CD******
Summary

WHEN TRAVELING TO A WEDDING FROM DENVER TO FT. COLLINS, THE TRANSMISSION WARNING LIGHT CAME ON AND BEGAN TO LOSE SPEED. I PULLED OVER AND LET SIT FOR ABOUT 10-15 MINUTES, TURNED IT BACK ON AND CONTINUED MY DRIVE. THIS IS THE SECOND TIME THAT IT HAS HAPPENED AND IT SEEMS TO DO IT MORE ON LONG TRIPS AND HOT DAYS. IT'S VERY ANNOYING, ESPECIALLY WHEN TRYING TO GET SOMEWHERE. IS THERE A RECALL ON THIS CAR OR IS THIS SOMETHING THAT WE HAVE TO DEAL WITH? IT APPEARS THERE IS NO CORRECTION TO THE PROBLEM, SO DO I JUST HAVE TO LIVE WITH THE FACT THAT I BOUGHT A "LEMON"! VERY FRUSTRATING.

09/18/2016
Components: POWER TRAIN
Incident Date: 09/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBBXCD******
Summary

THE TRANSMISSION TEMPERATURE WARNING LIGHT COMES ON AND I COMPLETELY LOST THE ABILITY TO ACCELERATE.LEFT ME SITTING ON SIDE OF HIGHWAY WITH BABY IN THE TRUCK WAS ALMOST REAR-ENDED DUE TO INABILITY TO ACCELERATE OR MOVE VEHICLE UNTIL TRANSMISSION COOLED OFF ONLY 92000 MILES ON TRUCK PLEASE HELP

06/26/2016
Components: ENGINE
Incident Date: 08/06/2012
Crash: No
Fire: No
Summary

I PURCHASED MY COMPASS IN JUNE & 2 MONTHS LATER WITH MILEAGE BEING460 I TOOK A TRIP TO VIRGINIA FROM NJ 3 HOURS INTO THE TRIP DRIVING ON RTE 66 WHICH IS A VERY BUSY HIGHWAY 18 WHEELER TRUCKS FLYING BY. THE CAR SHUT DOWN & I PULL TO THE SIDE BUT THERE IS NO SHOULDER ON THAT HIGHWAY SO I WAS STUCK UP AGAINST A CEMENT WALL AROUND A BEND OF CARS FLYING BY BLARING THEIR HORNS AT ME. LUCKILY STATE TROOPERS WERE THERE ON THE OTHER SIDE FOR AN ACCIDENT THERE WAS SCREAMING AT US TO MOVE BECAUSE THAT WAS A VERY DANGEROUS SPOT TODAY WE YELLED BACK THE CAR WILL NOT START. ONE OF THE STATE TROOPERS PAIN BEHIND US WITH THEIR LIGHTS AND WE HAD TO WAIT ON A TOW TRUCK AND TAXI CAB FOR US TO GET TO THE HOTEL. THE VEHICLE WAS LEFT AT A SUNOCO STATION AS A CAB DROVE AROUND LOOKING FOR A HOTELAVAILABLE. THE NEXT MORNING WE WENT TO THE SUNOCO AND THEY SAID THE CAR STARTED AS SOON AS I GOT THERE THEY DID A DIAGNOSTIC AND NOTHING WAS WRONG. I DROVE THE CAR ANOTHER TWO AND A HALF HOURS TO MY DESTINATION AND WENT TO THE JEEP DEALER THERE. THEY KEPT THE CAR ALL DAY AND FOUND NOTHING WRONG BUT YET IT STALLED ON ME TWICE AND WOULD NOT RESTART. I WAS PETRIFIED TO DRIVE THE VEHICLE BACK HOME WHICH WAS A SIX HOUR TRIP SO I HANDED IN THE COMPASS TO THE DEALER WHERE I HAD TRAVELED TO AND HAD TO PURCHASE A NEW VEHICLE AND COME OUT OF POCKET $5,000. I TRIED TO FIGHT THE DEALER THAT SOLD IT TO ME & BACK AND FORTH CHRYSLER CORP. THEY WOULD NOT DO ANYTHING ABOUT THIS THEY DIDN'T EVEN OFFER TO PAY MY TOWING FEE OR MY HOTEL FEES. THEY DID NOT GIVE ME ANY TYPE OF CREDIT & I HAD PROOF OF EVERYTHING THAT HAD HAPPENED. NOW I SEE ALL THESE PEOPLE COMPLAINING OF THIS SITUATION. WE COULD'VE BEEN KILLED ON THAT HIGHWAY THAT HAD NO SHOULDER GOD WAS DEFINITELY WITH US. & THEIR REPRESENTATIVES AT JEEP DIDN'T EVEN CARE. I'M NOW A NERVOUS DRIVER & DO NOT LIKE TO TAKE ANY TRIPS. THIS EXPERIENCE HAS TOOK A TOLL ON MY LIFE.

05/30/2016
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 11/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCEA0CD******
Summary

NOISE I NOT SURE WHAT , BUT I RECORDING VIDEO SOUND BUT I NOT SURE I CAN ADD ON THIS PAGES COMPLAINING BUT MAYBE IS PROBLEM WITH BUSHINGS OR BALL JOINTS

05/03/2016
Components: UNKNOWN OR OTHER
Incident Date: 04/15/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4NJDEB0CD******
Summary

OUR JEEP'S TAIL PIPE, PRIMARILY DUE TO ITS EXCESSIVELY SHORT LENGTH, BECAME TUCKED, BY REGULAR VEHICLE USE, UNDER THE JEEP'S BUMPER AND FORCED HOT EXHAUST FUMES TO MELT THROUGH THE BUMPER. WE OBSERVED SIGNS OF CHARRING AND MELTING OF THE JEEP'S EXTERIOR BUMPER BODY CAUSED BY THIS TOO SHORT EXHAUST PIPE DESIGN DEFECT RESULTING IN AN OBVIOUS FIRE DANGER.

03/28/2016
Components: POWER TRAIN
Incident Date: 03/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCCB0CD******
Summary

MY DAUGHTER WAS DRIVING THE 2012 JEEP COMPASS HOME FROM WORK SATURDAY 3/26/2016. I WAS IN THE DRIVEWAY AND WHEN SHE PULLED UP, I NOTICED A BLACK TUBE DRAGGING UNDER THE BOTTOM OF THE CAR. I CLIMBED UNDER THE CAR AND PULLED OUT A TUBE THAT WAS AROUND 11 INCHES LONG. I TOOK THE PART INSIDE AND STARTED RESEARCHING WHAT COULD CAUSE THIS TO HAPPEN. I'VE READ MULTIPLE PEOPLE HAVE HAD THIS SAME ISSUE WITH THE PART JUST BREAKING OFF. WE ARE HAVING THE JEEP TOWED TO LANDERS MCCLARTY CHRYSLER IN HUNTSVILLE, AL ON WEDNESDAY 3/30 TO BE REPAIRED. I HOPE THIS CAN BE LOOKED INTO AS A POSSIBLE RECALL BECAUSE THERE IS NO WAY THIS PIPE JUST SPLITS LIKE IT DID ON ITS OWN. THE JEEP WRANGLER WAS RECALLED FOR THIS SAME ISSUE. PLEASE LOOK INTO THIS. THIS WAS A 16 YEAR OLD DRIVING THIS CAR AT THE TIME.

02/03/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDCB3CD******
Summary

WHILE DRIVING AT 70 MPH, THE VEHICLE LOST ALL POWER. I WASN'T ABLE TO USE MY HAZARDS OR ANYTHING. I WAS ABLE TO GET TO THE SIDE OF THE ROAD. AFTER A FEW MINUTES, THE VEHICLE COULD BE RESTARTED BUT RAN VERY ROUGH AND HAD TO BE TOWED. THE ELECTRONIC THROTTLE CONTROL LIGHT WAS ON AS WELL AS CHECK ENGINE. MECHANIC SAID NONE OF THE CODES WERE THE CAUSE, THEY WERE ALL THE EFFECT OF THE POWER LOSS. THE MECHANIC FOUND A LOOSE TERMINAL ON THE OEM BATTERY. THE BATTERY WAS REPLACED AND THE ISSUE HAS NOT RECURRED.

01/08/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB0CD******
Summary

THIS HAS HAPPENED A FEW TIMES NOW. WAS TOLD BY DEALER THEY HAVE TO BE DRIVING IT WHEN THE PROBLEM OCCURS. TWICE NOW, I LOST ALL ELECTRICAL POWER. NO LIGHTS, NO HAZARDS, NO POWER STEERING. IT IS LIKE I HAVE NO BATTERY AT ALL. EVERYTHING IS DEAD. ONE TIME I WAS PARKED, AND LOST ALL POWER, CAME BACK ON IN A FEW MINUTES. THE SECOND TIME, IT WAS DARK OUT. I HAD JUST MADE A TURN, APROX 100 FEET AFTER, I LOST ALL POWER AGAIN. THIS TIME I WAS IN MOTION, CARS BEHIND ME, I HAD ABSOLUTELY NO LIGHTS. NO HAZARDS. I WASN'T EVEN ABLE TO MAKE IT TO THE SHOULDER, IT HAPPENED SO QUICKLY. LUCKILY IT WAS A TURN AND VEHICLES HADN'T REACHED THE SPEED LIMIT YET. NOT ONLY COULD I HAVE BEEN HIT, BUT THE OTHER VEHICLES BEHIND ME AS WELL. MY CAR WASN'T EASILY NOTICABLE. THE CAR BEHIND ME WAS ABLE TO STOP IN TIME BEFORE REAR ENDING ME, AND TURNED THEIR HAZARDS ON. THE POWER TO MY VEHICLE WAS BACK ON ABOUT TWO MINUTES. PERIODICALLY THE CAR WILL ALSO JUST DIE, AT IDLE OR IN TRAFFIC AT LOW SPEEDS. IT DOESN'T LOSE COMPLETE POWER WHEN THIS HAPPENS THOUGH. IT WILL START AGAIN RIGHT AWAY.

11/17/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 10/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEBXCD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE DECELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.

10/30/2015
Components: STRUCTURE
Incident Date: 10/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB1CD******
Summary

FOOTREST BY THE GAS AND BRAKE PEDALS BROKE LOOSE WHILE DRIVING ON THE HIGHWAY. APPEARS TO BE A PLASTIC PART MOUNTED BY TWO BOLTS, IN WHICH THE PLASTIC BROKE AND PART SAT LOOSE BY MY PEDALS WHILE DRIVING. REMOVED PART FROM BEING AN OBSTACLE NEAR THE BRAKE AND GAS PEDALS ONCE I COULD COME TO A STOP.

10/20/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCEB8CC******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE HATCH WOULD NOT OPEN EVEN AFTER THE VEHICLE WAS UNLOCKED. DURING THE FAILURE, THE KEY WAS NOT ABLE TO BE USED TO MANUALLY UNLOCK THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

05/25/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDCB5CD******
Summary

THIS VEHICLE HAS BEEN IN TO THE DEALER THREE TIMES FOR THE SAME PROBLEM AFTER DRIVING THE CAR AND THEN STOPPING.WHEN YOU RESTART THE VEHICLE AND GO TO PUSH THE GAS IT STALLS LAST TIME WAS WHEN ENTERING TRAFFIC AND IT QUIT ON THREE OCCASIONS .I HAD TO GO AND RESCUE MY WIFE FROM A POTENTIAL SERIOUS SITUATION.THE DEALER HAS HAD THIS VEHICLE FOR OVER A WEEK NOW AND CAN NOT FIND ANYTHING ON THE COMPUTER THAT TELLS THEM WHAT TO LOOK AT . THE FIRST TIME THEY GAVE IT BACK TO US AND SAID NOTHING WAS WRONG WITH IT.THIS TIME I HAVE STILL NOT HEARD OF A RESOLUTION TO THE PROBLEM. BUT CAME TO YOUR SITE AND FOUND THE FUEL TRANSFER TUBE ISSUE WHICH IT SOUNDS LIKE IT COULD BE THE PROBLEM.

04/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDCB5CD******
Summary

WHEN I START MY VEHICLE IT DOES NOT START AND I CAN NOT PULL THE KEY OUT OF THE IGNITION AFTER A COUPLE OF SECONDS OF LEAVING THE KEY ALONE THE VEHICLE STARTS ON ITS ON. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES HOWEVER; THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. I WAS TOLD IT WOULD HAVE TO DO IT FOR THEM IN ORDER FOR THEM TO FIGURE OUT THE PROBLEM. I ASKED THE DEALER TO DOCUMENT THE ISSUE THAT MY VEHICLE IS HAVING BECAUSE IT WAS CLOSE TO MY WARRANTY TO BE OVER. PLEASE INVESTIGATE ISSUE!!!! *TR

03/30/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 03/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB0CD******
Summary

TL*THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, WHEN THE ACCELERATOR PEDAL WAS ENGAGED, THE VEHICLE FAILED TO ACCELERATE AS THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

03/10/2015
Components: VISIBILITY
Incident Date: 02/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBB2CD******
Summary

THE SIDE WINDOWS, FRONT AND REAR, FOG/FROST OVER WHILE THE VEHICLE IS BEING DRIVEN. RUNNING THE DEFROSTER ON HIGH HEAT AT FULL FAN RESULTS IN A SMALL PEEP HOLE TO SEE THE SIDE MIRRORS. THE REST OF THE WINDOWS REMAIN COVERED AND YOU CAN'T SEE OUT. A SAFETY ISSUE WHEN LIVING IN MICHIGAN IN THE WINTER. NOT SURE IF THIS IS A DESIGN FLAW OR A PROBLEM THAT CAN BE ADDRESSED. *TR

01/28/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB8CD******
Summary

AS I WAS DRIVING ON THE INTERSTATE AT 70 MPH AND THE GAS GAUGE SHOWING 1/4 OF A TANK LEFT, THE ENGINE SUDDENLY QUIT. IT WOULD RESTART. AFTER PUTTING SOME GAS IN IT STARTED IMMEDIATELY. SINCE THEN, AND BEFORE, I HAVE LET THE LEVEL RUN DOWN WELL BELOW A 1/4 OF A TANK WITH NO INCIDENT. MY CAR IS OUT OF WARRANTY, BUT I CALLED JEEP BECAUSE THIS SCENARIO IS EXACTLY WHAT WAS DESCRIBED IN THE RECALL NOTICE I RECEIVED A YEAR OR SO AGO, WHICH SAID THAT AT HIGH SUSTAINED SPEED A FUEL INTAKE HOSE IN THE GAS TANK COULD COLLAPSE, RESULTING IN THE ENGINE TURNING OFF SUDDENLY AND A POSSIBLE CATASTROPHIC ACCIDENT. I HAD THE RECALL PROCEDURE COMPLETED BUT I DID NOT TAKE ANY LONG TRIPS UNTIL THE DAY THE INCIDENT OCCURRED. THE JEEP RECALL SPECIALIST TOLD ME TO TAKE THE CAR BACK TO THE DEALER TO HAVE IT CHECKED OUT. THE DEALER TOLD ME IF THEY DIDN'T FIND ANYTHING WRONG IT WOULD COST $99 FOR DIAGNOSTIC TESTS. I ASKED IF THEY WOULD REMOVE THE FUEL TANK TO CHECK THE HOSE AND THEY SAID NO I DID NOT LEAVE THE CAR BECAUSE I DIDN'T THINK THEY WOULD BE ABLE TO FIND THE PROBLEM, OR DUPLICATE IT. I CALLED JEEP AGAIN; THEY CALLED THE DEALER WHILE I WAS ON THE LINE AND ASKED THEM TO LOOK AT THE CAR AGAIN. WHEN I TOOK IT BACK I WAS TOLD THE SAME THING; THAT IF THEY COULDN'T DUPLICATE THE PROBLEM IT WOULD COST ME $99. THEY THEN ADVISED ME TO TRY TO DUPLICATE THE PROBLEM AGAIN, MYSELF, BY DRIVING THE CAR ON THE INTERSTATE UNTIL IT QUIT, AND THEN HAVE IT TOWED TO THE NEAREST DEALER. I COULDN'T BELIEVE I WAS HEARING THAT SO I CALLED THE JEEP RECALL DEPARTMENT AGAIN, AND AFTER SOME CONFERRING WITH OTHER PEOPLE THERE, THE SPECIALIST TOLD ME THAT YES, THIS IS WHAT I NEEDED TO DO; DRIVE THE CAR UNTIL IT QUITS. WHAT I FIND REALLY INTERESTING ABOUT THIS IS THAT JEEP INITIALLY WAS CONCERNED ABOUT THE POSSIBILITY OF A CATASTROPHIC ACCIDENT, BUT NOW THAT DOESN'T SEEM TO BE A CONCERN. ANY ADVICE? *TR

01/27/2015
Components: STEERING
Incident Date: 12/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB5CD******
Summary

WHEN STARTING THE VEHICLE THERE IS A CLUNK COMING FROM THE RIGHT FRONT OF THE ENGINE COMPARTMENT. WHEN DRIVING THERE IS A DRAG OR FRICTION WHEN TURNING LEFT WITH A SLIGHT VIBRATION. WHEN TURNING THE ENGINE OFF THERE IS A SERIES OF 3 ELECTRONIC CLICKS FROM THE RIGHT FRONT OF THE ENGINE COMPARTMENT. *TR

10/27/2014
Components: ELECTRICAL SYSTEM,TRACTION CONTROL SYSTEM
Incident Date: 08/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB8CD******
Summary

STARTED AROUND AUGUST 16,2014. WHEN DRIVING I WOULD MAKE A RIGHT HAND TURN THE TRACTION CONTROL LIGHT WILL COME ON AND STAY ON FOR 2 BLOCKS WHEN THE ROAD IS DRY AND THE JEEP WOULD START BUCKING AND IT WILL POWER DOWN AND SHUT OFF. THIS HAPPENS AT THE SAME ROAD ALL THE TIME. WHEN IT STARTS BUCKING AND POWERING DOWN IT SHUTS OFF AND I CAN NOT STEER THE JEEP. I ALMOST GOT IN ACCIDENTS WHEN THIS HAPPENS. WE TOOK THE JEEP TO SAVAGE 61 FOR THEM TO CHECK, THEY CAN NOT FIND ANYTHING WRONG, WE ALSO CONTACTED CHRYSLER CORPORATION AND FILED A COMPLAINT. THEY SAID CALL SAVAGE 61 AND HAVE THEM LOOK AT IT. WELL WE DID THAT AGAIN THEY HAD THE JEEP FOR OVER A MONTH AND CAN NOT FIND ANYTHING WRONG. NO CODES OR ANYTHING COME UP. IN TOTAL IT IS ABOUT OVER 2 MONTHS IN TIME THIS KEEPS HAPPENING. I FEEL THIS IS SAFETY ISSUE I COULD GET HURT IN A BAD ACCIDENT. PLEASE GET BACK TO ME. I TRIED TO CALL AT THE NUMBER BUT IT TELLS ME ALL LINES ARE BUSY KEEP TRYING .I HAVE A CASE NUMBER FOR CHRYSLER CORP. #[XXX]. THANK YOU [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/04/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB1CD******
Summary

I WAS ON A ROAD TRIP IN MY 2012 JEEP COMPASS (4X4 LATITUDE VERSION) FROM THE NASHVILLE, TN AREA TO THE WASHINGTON D.C. AREA, IN AUGUST, AND WAS MONITORING MY FUEL CONSUMPTION ON THE TRIP. I NOTED MY FUEL GAUGE HAD BEEN TELLING ME THAT AT THE FIRST HALF OF THE GAS TANK I HAD BEEN GETTING AROUND 210 MILES OUT OF THAT FIRST HALF OF THE TANK. MY SECOND HALF OF THE TANK ONLY GAVE ME AROUND 90 MILES TO THE HALF TANK, WITH ABOUT A GALLON AND A HALF REMAINING IN THE TANK WHEN I REFUELED. THIS IS NEARLY 100 MILE DIFFERENCE IN MILEAGE BETWEEN THE TWO MEASUREMENTS, ON AVERAGE, FOR HIGHWAY DRIVING CONDITIONS. THE ISSUE CONTINUES TO THIS DAY. *TR

10/04/2014
Components: STRUCTURE
Incident Date: 10/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB1CD******
Summary

I GOT INTO MY 2012 JEEP COMPASS ( 4X4 LATITUDE VERSION) AND NOTED A DRIP OF WATER ON THE INSIDE OF MY WINDSHIELD. AT FIRST I THOUGHT MAYBE MY WINDSHIELD WAS LEAKING AND TOOK NOTE OF THE AREA. WELL, I BEGAN TO BACK OUT AND A BUNCH OF WATER CAME DOWN ON ME THROUGH MY INTERIOR LIGHT AND ALONG THE EDGING OF THE CEILING OF THE INTERIOR ALONG THE WINDSHIELD. I HAVE HAD THIS HAPPEN TO ME TWICE BEFORE, AND THE ISSUE HAS TO DO WITH THE SUNROOF BECAUSE OF A DESIGN FLAW IN THE SUNROOF DRAINS. RESEARCHING THE INTERNET, THIS IS AN ISSUE THAT HAS BEEN AROUND FOR YEARS WITH JEEP MODELS. I FEAR THIS WILL NOT ONLY CAUSE PREMATURE AGING OF THE BODY DUE TO THE WATER COMING IN CONTACT WITH BODY PARTS THAT ARE NOT MEANT FOR THE WEATHER ELEMENTS, BUT ALSO THE RISK OF THE WATER GETTING INTO AREAS OF THE DASH CAUSING ELECTRICAL PROBLEMS OR EVEN THE VEHICLE COMPUTER PARTS UNDER THE SEATING. WHEN THE WATER COLLECTS ON THAT CEILING PANEL, IT DRAINS THROUGH THE INTERIOR LIGHT DOWN ONTO THE TRANSMISSION SHIFTER AND THE CAR STEREO, AND ALSO ALONG THE PANELING ALONG THE FRONT WINDSHIELD INTO THE DASH AREA. *TR

09/15/2014
Components: STRUCTURE
Incident Date: 12/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB3CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SIDE FOOTREST PANEL LOOSENED. AN AUTHORIZED DEALER REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. UPDATED 10/28/2014*LJ THE CONSUMER STATED THE FAILURE BEGAN JUST BEFORE 9,000 MILES AND FREQUENTLY OCCURRED UNTIL IT BROKE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. UPDATED 04/23/2015 *JS

09/04/2014
Components: STRUCTURE
Incident Date: 09/03/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4NJDBBXCD******
Summary

THE REAR BUMPER IS MELTED AROUND THE EXHAUST PIPE AS IF THERE WAS A FIRE. I DRIVE MY 2 CHILDREN IN THIS CAR CONSTANTLY. I BOUGHT THIS CAR A MONTH AGO. I WAS SHOCKED TO DISCOVER THE MELTED PLASTIC BUMPER AND WANT JEEP TO REPAIR IT ALL, EXHAUST PIPE AND BUMPER AND PROBLEM THAT CAUSED THE MELTING, AT NO COST TO ME ASAP. *TR

08/13/2014
Components: VISIBILITY
Incident Date: 08/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB3CD******
Summary

WINDSHIELD CRACKED ON THE INSIDE OF THE VEHICLE FOR NO REASON. VEHICLE WAS NOT MOVING AND WAS PARKED FOR APPROXIMATELY 4 DAYS. *TR

07/14/2014
Components: POWER TRAIN,STRUCTURE
Incident Date: 07/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBA8CD******
Summary

DRIVING TO WORK I HEARD A CLANKING NOISE. I APPROACHED A STOP LIGHT AND WAS TOLD BY SOMEONE STANDING BY THE LIGHT THAT THERE WAS SOMETHING DRAGGING UNDERNEATH MY VEHICLE. I REACHED MY DESTINATION AND ONCE THE CAR WAS PARKED GOT OUT TO SEE WHAT IT WAS. A METAL TUBE WAS DANGLING FROM MY UNDERCARRIAGE. I WENT AND GOT A COWORKER TO HELP ME. HE PULLED IT OUT AND TOLD ME IT WAS PART OF TRANSMISSION; IT WAS THE METAL TRANSMISSION FILL TUBE. HE LOOKED UNDER MY TRUNK AND POINTED OUT THAT IT SNAPPED AND BROKE OFF. *TR

05/21/2014
Components: SEATS
Incident Date: 12/18/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT WAS DEFECTIVE AND THE COVERING FOR THE AREA UNDER THE SEAT BECAME DETACHED. THE VEHICLE WAS TAKEN FOR REPAIRS THREE TIMES HOWEVER, THE FAILURE WAS RECURRING. THE CONTACT WAS CONCERNED BECAUSE THE FAILURE WAS CAUSING DIFFICULTY IN SECURING THE SEAT BELT. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE.

03/31/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 03/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB3CD******
Summary

TRYING TO STOP AT A RED LIGHT APPLIED BRAKES, JEEP DECIDED IT WANTED TO KEEP GOING , I HAD TO PUT IT IN NEUTRAL AND STOP. WHILE IN NEUTRAL ENGINE REVVED TO 4,000 RPMS. *TR

03/19/2014
Components: FUEL SYSTEM, GASOLINE,SEAT BELTS
Incident Date: 03/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB3CD******
Summary

I PURCHASED THE JEEP FEBUARY 28TH 2013, FROM ORR HONDA TEXARKANA TX. I WAS NOT INFORMED THE VEHICLE HAD ANY PROBLEMS OR RECALLS AT THAT TIME. WITHIN A COUPLE DAYS OF HAVING THE VEHICLE I NOTICED THE SEAT BELTS WOULD SPONTANEOUSLY UNLOCK AND OPEN. I ALSO NOTICED THAT THE VEHICLE SEEMED TO HAVE AN ACCELERATION PROBLEM IT WAS SLUGGISH AND SOUNDED LIKE IT WAS NOT CHANGING GEARS. WHEN I WAS STOPPED TO MAKE A TURN AND BEGAN TO TURN THE CAR STALLED ON ME IN THE MIDDLE OF THE INTERSECTION AND QUIT, IT STARTED BACK AND I WAS ABLE TO GET OUT OF HARMS WAY. ALTHOUGH I HAVE HAD IT AT THE DEALERSHIP FOR THE RECALLS AND THE PROBLEMS I DESCRIBED OVER FIVE TIMES A TOTAL OF 2 FULL MONTHS COMBINED AND WAS TOLD THE RECALL ISSUES WERE RESOLVED I PICKED IT UP ON 3/15/14 FROM THE DEALERSHIP AND DROVE IT HOME, IT DIED ON ME WHILE DRIVING, I WAS ABLE TO GET IT TO THE SIDE OF THE STREET AND SAT THERE UNTIL IT STARTED AGAIN, I GOT IT HOME GOT UP TO GO TO WORK THE NEXT MORNING AND ALTHOUGH ALL LIGHTS AND ALARMS ARE WORKING IT ONLY CLICKS WHEN U TRY TO START IT. IT WILL START UP IMMEDIATELY WITH A BOOST. I HAVE NOT AND WILL NOT DRIVE IT DUE TO THE STALLING AND DYING WHILE DRIVING. I AM A PEDIATRIC HOME NURSE AND I TRANSPORT DISABLED CHILDREN SO NOT ONLY IS MY LIFE IN DANGER WITH THIS VEHICLE SO ARE THE LIVES OF THE DISABLED CHILDREN I CARE FOR DURING MY JOB. DURING THE MONTHS IT WAS IN AND OUT OF THE SHOP I MISSED SO MANY WORK DAYS I HAD TO GIVE UP MY POSITION AND START A DIFFERENT POSITION DUE TO THE LACK OF RELIABILITY OF THIS VEHICLE. I DO NOT WANT THE VEHICLE ANYMORE NOR WILL I EVER TRUST IT AGAIN! AT THIS POINT I AM PAYING OVER $600 A MONTH FOR PAYMENT AND INSURANCE ON A VEHICLE THAT IS NOT SAFE TO DRIVE. I HAVE NEARLY A 19,000 DEBT ON THIS VEHICLE AND IT HAS BEEN NOTHING BUT A NIGHTMARE. *TR

03/18/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 03/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBA3CD******
Summary

I HAVE A 2012 JEEP COMPASS SPORT, SINCE JULY 2013 I HAVE BEEN HAVING SPUTTERING, SURGING, ACCELERATION ISSUES. I HAVE TAKEN TO DEALER OVER 3 TIMES IT IS IN DEALER CURRENTLY. THEY HAVE PUT A TRACKER ON TO FIND ISSUE AND STILL NOTHING. WHEN I TRY TO ACCELERATE AND IT GETS BOGGED DOWN AND DOES NOT WANT TO GO ANY FURTHER THIS IS A CONCERN. ESPECIALLY WHEN I AM ENTERING HIGHWAY AND CANNOT GET PAST 59MPH WITH THE CAR. IT FEELS LIKE I AM IN A WINDTUNNEL THE LOW ACCELERATION IS INSANE. SOMETIMES IT FEELS LIKE IT DOES NOT WANT TO SHIFT. SOMETIMES IT TAKES 4-10 MINUTES JUST TO GET TO 60 MPH. I HAVE TO STAY ON THE GAS HARD JUST TO GET IT TO GO ANYWHERE MOST OF THE TIME. I HAVE HAD IN DEALER MULTIPLE TIMES AND THEY JUST SAY WELL WE ARE NOT SURE. TWO WEEKS AGO I WAS GETTING ON HIGHWAY AND MY CAR JUST STAYED AT 59 MPH AND 1.5 RPMS. AND WOULD GO NO FURTHER IT DID THIS FOR 4 + MILES ON HIGHWAY. I HAD HORNS HONKING AT ME AND I WAS JUST WAITING TO GET PULLED OVER FOR GOING TO SLOW. SOUNDS AND FEELS LIKE A TRANSMISSION ISSUE. I UNDERSTAND ITS A 4 CYLINDER. BUT IT DROVE GREAT AND WONDERFULLY SMOOTH THE FIRST YEAR, THEN A WEIRD IDLE STARTED TO OCCUR RANDOMLY, THEN A LITTLE SURGE WHEN LEAVING STOP SIGNS/LIGHTS, IT SQUEAKS AND CREAKS WHEN MAKING TURNS AND CREAKS LOUDLY GOING OVER BUMPS. I WANT SOMEONE TO FIGURE OUT WHAT IS GOING ON WITH THIS. CHRYSLER SEEMS TO BE IGNORING EVERY COMPLAINT AND CALL I HAVE MADE. I HAVE CONTACT JEEP VIA EMAIL AT LEAST 3 TIMES. NO ANSWERS AT ALL. SOMEONE HELP ME FIGURE THIS ISSUE OUT. I JUST WANT A SAFE VEHICLE THAT DOES NOT WANT TO STALL AT EVERY TAKE OFF FROM A STOP. *TR

03/07/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB1CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V120000 (FUEL SYSTEM, GASOLINE) AND CAMPAIGN ID NUMBER: 12V142000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE ESTIMATED DATE FOR WHEN THE RECALL WOULD BE REPAIRED. THERE ARE NO FAILURES AT THIS TIME. *TR

11/18/2013
Components: POWER TRAIN
Incident Date: 10/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCBB3CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE INDEPENDENTLY CAME TO A COMPLETE HALT WITHOUT WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE DIFFERENT OCCASIONS. THE TECHNICIAN DIAGNOSED THAT THE POWER TRAIN MODULE AND CORE RETURN NEEDED TO BE REPLACED. THE REMEDY FAILED TO CORRECT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,345 AND THE CURRENT MILEAGE WAS 11,792. UPDATED 12/20/13*CN

10/15/2013
Components: TIRES
Incident Date: 10/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB1CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS, EQUIPPED WITH FIRESTONE AFFINITY TOURING TIRES, SIZE: P215/60R17. THE CONTACT STATED SHE WAS SITTING AT A STOP LIGHT WHEN THE REAR DRIVER'S SIDE TIRE BECAME FLAT. THE TIRE WAS CHANGED AND THE SPARE WAS INSTALLED. THE DEALER WAS NOT NOTIFIED. THE TIRE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 11,896.

08/19/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 04/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB9CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE). THE DEALER WAS CONTACTED AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE BECAUSE THE MANUFACTURER WAS ONLY PROVIDING ONE PART PER WEEK TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

07/25/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB4CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 13V12000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART NEEDED TO COMPLETE THE RECALL SERVICE WAS UNAVAILABLE. AN AUTHORIZED DEALER INFORMED THE CONTACT THAT THE MANUFACTURER WAS SENDING ONLY ONE REMEDY PART AT A TIME TO THE DEALER AND THEY DID NOT KNOW THE EXPECTED DATE FOR THE NEXT PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE FAILURE.

07/23/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/06/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE) IN JUNE 2012. THE CONTACT STATED THAT SHE CONTACTED THE DEALER TO SET UP AN APPOINTMENT BUT THE DEALER STATED THAT THEY WERE ONLY REPAIRING ONE VEHICLE PER WEEK. THE CONTACT STATED THAT THERE SHOULD HAVE BEEN MORE THAN ONE VEHICLE BEING REPAIRED A WEEK. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/19/2013
Components: ELECTRICAL SYSTEM
Incident Date: 07/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB1CD******
Summary

I WAS LOADING MY TEN MONTH OLD SON INTO THE BACK PASSENGER SIDE SEAT ON A HOT DAY. THE CAR HAD BEEN PARKED IN THE SUN AND IT WAS 90 DEGREES OUTSIDE. I PUSHED THE REMOTE START ON MY KEY FOB TO GET THE CAR COOLING OFF WHILE I FINISHED FASTENING MY SON'S HARNESS AND TOSSED THE KEYS ONTO THE PASSENGER SEAT TO FREE MY HANDS. THE CAR DID NOT START BECAUSE I HAD THE DOOR OPEN, HOWEVER THE DOORS DID ALL LOCK. I REALIZED THE DOORS WERE ALL LOCKED WHEN I WENT TO OPEN THE DRIVER SIDE DOOR. IMMEDIATELY I RAN BACK INSIDE AND HAD MY MOM CALL 911 WHILE I SPRAYED COLD WATER ON THE CAR WITH A HOSE. EMERGENCY VEHICLES SHOWED UP AND HAD TO BREAK THE DRIVER SIDE WINDOW IN ORDER TO GET MY SON OUT OF THE CAR. IF THE CAR IS INTUITIVE ENOUGH NOT TO START THE ENGINE WITH A DOOR OPEN IT SHOULD KNOW NOT TO LOCK ALL THE DOORS! *TR

07/10/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB6CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED UNDER THE RECALL BECAUSE THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 6,700.

06/20/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB7CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING 35 MPH. THE CONTACT ALSO STATED THAT NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE) WAS RECEIVED SEVERAL MONTHS PRIOR TO THE FAILURE AND THE MANUFACTURER ADVISED THAT THE PART WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. THE CURRENT FAILURE MILEAGE WAS 18,000.

06/13/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 05/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB6CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE). THE DEALER WAS MADE AWARE OF THE NOTICE AND STATED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND COULD NOT PROVIDE A DATE OF AVAILABILITY FOR THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 12,000. *TR

05/28/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/22/2013
Crash: No
Fire: No
Summary

AS I WAS DRIVING DOWN THE STREET TO THE GAS STATION, I HAD ABOUT HALF A TANK LEFT, THE CHECK BATTERY LIGHT WOULD COME ON AND MY CAR WOULD STALL OUT AS I WAS DRIVING. I AM AFRAID TO DRIVE MY CAR NOW BECAUSE THIS HAPPENED MULTIPLE TIMES IN JANUARY WHEN THE WEATHER WAS COLD AND IT HAD JUST RAINED, AND NOW IT IS HAPPENING AGAIN IN WARM, SUNNY WEATHER. I WAS LUCKY TO NOT GET IN AN ACCIDENT BECAUSE OTHER CARS WERE RIGHT BEHIND ME AS I WAS DRIVING. I WOULD TURN MY CAR OFF, TURN IT BACK ON AND IT WOULD START, AND THEN IT WOULD JUST SHUT DOWN AGAIN AFTER A FEW HUNDRED FEET. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY CAN'T FIX ANYTHING UNLESS WE CAN REPLICATE THE PROBLEM, BUT THEY COULDN'T. I DON'T WANT THIS TO HAPPEN TO ME AS I'M ON A HIGHWAY WHICH COULD CAUSE SERIOUS INJURY, SO I AM SCARED TO DRIVE MY CAR, WHICH I SHOULDN'T BE. *TR

05/15/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB5CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE FUEL GAUGE WAS PROVIDING INACCURATE FUEL LEVEL READINGS. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING AS THE CONTACT WAS DRIVING 70 MPH. THE CONTACT ADDED FUEL TO VEHICLE AND WAS ABLE TO RESTART THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,950 AND THE CURRENT MILEAGE WAS 12,500.

05/14/2013
Components: VISIBILITY/WIPER
Incident Date: 09/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCCBXCD******
Summary

WINDSHIELD WIPERS GO OFF FOR NO APPARENT REASON. SOMETIMES WHEN I TURN RIGHT, SOMETIMES WHEN I TURN LEFT, SOMETIMES JUST WHEN I"M GOING STRAIGHT. THEY GO OFF MOSTLY ONCE, SOMETIMES 2 TO 4 TIMES. IT HAPPENS MORE IN WARMER WEATHER. IN WINTER THEY GO OF RANDOMLY EVERY 20 TO 400 MILES. NOW THAT ITS WARM THEY GO OFF RANDOMLY EVERY 1 TO 10 MILES (EVEN MULTIPLE TIMES). BEEN TO THE DEALER TWICE AND I'M BRINGING IT BACK FOR A THIRD TIME. *TR

02/21/2013
Components: TIRES
Incident Date: 12/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB0CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS, EQUIPPED WITH FIRESTONE AFFINITY TOURING T4 TIRES, SIZE: P215/60/R17. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE AWKWARDLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE REAR TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD ONLY ASSIST WITH THE COSTS FOR ONE TIRE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1. THE CURRENT MILEAGE WAS APPROXIMATELY 37,000.

01/23/2013
Components: POWER TRAIN
Incident Date: 01/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCEA3CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, THE VEHICLE INDEPENDENTLY ROLLED AWAY OUT OF A RESIDENTIAL DRIVEWAY. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THEY WERE AWARE THAT THE CONTINUOUSLY VARIABLE TRANSMISSION THAT VEHICLE WAS EQUIPPED WITH WOULD PERIODICALLY FAIL. THE MANUFACTURER ADVISED THE CONTACT TO USE THE PARKING BRAKE IN ORDER TO TEMPORARILY REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,751 AND THE CURRENT MILEAGE WAS 2,759.

01/15/2013
Components: POWER TRAIN,ENGINE
Incident Date: 10/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDCBXCD******
Summary

THE FIRST INSTANCE OF THE VEHICLE SLOWING RAPIDLY WHEN LETTING UP ON THE GAS OCCURRED DURING RUSH HOUR ON A LOCAL PARKWAY. WHILE TRAVELLING WITH THE TRAFFIC, AT ABOUT 67 MPH, THE TRAFFIC AHEAD STARTED TO SLOW. RATHER THAN STEP ON THE BRAKE, I LIFTED MY FOOT FROM THE GAS PEDAL. ALMOST IMMEDIATELY THE CAR BEGAN TO QUICKLY DECELERATE. IT HAPPENED SO FAST THAT THE PERSON BEHIND ME ALMOST HIT ME. THEY PROCEDED TO GO AROUND ME AND PULLED ABRUPTLY IN FRONT OF ME AND BRAKED. HE MUST HAVE THOUGHT I DID IT INTENTIONALLY. THIS HAD BEEN HAPPENING AT SLOWER SPEEDS AND THE SERVICE PERSONNEL AT THE DEALERSHIP TOLD ME THAT I NEEDED TO DRIVE THE CAR MORE MILES AS THEY COULD NOT DUPLICATE THE PROBLEM. ONE TECH EVEN SAID THAT THIS IS THE WAY THE CVT WORKS AND I'D HAVE TO GET USED TO IT. A SIMILAR INCIDENT OCCURRED ON THE PARKWAY ABOUT A MONTH LATER. THIS TIME THE OUTCOME WASN'T AS SEVERE AS THE INITIAL OCCURRENCE. TRAFFIC WAS A LITTLE LIGHTER BUT MOVING JUST AS QUICKLY. I RETURNED TO THE DEALER FOR SERVICE AND THAT IS WHERE THE CAR IS NOW. THEY CANNOT DUPLICATE OR FIND ANY FAILURE CODES FOR THE PROBLEM. AGAIN, A NEW SERVICE ASSISTANT TOLD ME THAT THAT IS HOW THE CVT WORKS. I INFORMED HIM AS I HAD INFORMED THE OTHERS THAT I HAVE DRIVEN VEHICLES WITH THE CVT AND IT IS NOT HOW THEY WORK. HAVING BEEN A MECHANIC FOR A GOOD PART OF MY LIFE, I DARE SAY THAT I FEEL AS THOUGH I AM RISKING MINE WHEN DRIVING THIS VEHICLE AT HIGHWAY SPEEDS. *TR

01/02/2013
Components: ENGINE
Incident Date: 12/27/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT RENTED A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE TRAVELING 75 MPH, THE VEHICLE SUDDENLY STALLED. AFTER A FEW HOURS, THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 13,800. THE VIN WAS NOT AVAILABLE..... UPDATED 02-20-13 *BF THE CONSUMER STATED THERE IS NO KNOWN KNOWLEDGE OF THE VEHICLE'S FOLLOW UP AFTER IT FAILED. UPDATED 02/26/2013 *JS

09/26/2012
Components: ENGINE
Incident Date: 08/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCEB1CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHEN DRIVING 70 MPH AT HIGH ALTITUDE, THE VEHICLE WOULD STALLS BUT WHEN DRIVING IN LOWER ALTITUDES IT WOULD NOT. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT A REPRESENTATIVE WOULD CONTACT HIM WITHIN A FEW DAYS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000.

08/11/2012
Components: SEAT BELTS,SEATS
Incident Date: 08/08/2012
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDEB6CD******
Summary

WHILE DRIVING AT 70 MPH ON I 90, I ADJUSTED MY POSTURE, SLIGHTLY ELEVATING MY HIPS AND LEANING BACK AGAINST THE SEATBACK, WHEREUPON THE SEATBACK SUDDENLY COLLAPSED BACKWARD, LEAVING ME LOOKING AT THE CEILING. FORTUNATELY I WAS VIRTUALLY ALONE ON THE ROAD AND WAS ABLE TO QUICKLY RECOVER MY UPRIGHT POSITION WITHOUT LOSS OF CONTROL. I STOPPED AND EXAMINED THE SEATBACK ADJUSTMENT AND DISCOVERED THAT THE SEATBELT HAD INTRUDED BETWEEN THE SEAT AND THE ADJUSTMENT LEVER IN SUCH A WAY THAT MY UPWARD MOTION DISENGAGED THE LEVER SO THAT MY BACKWARD PRESSURE ALLOWED THE SEAT TO RECLINE. *TR

08/07/2012
Components: POWER TRAIN
Incident Date: 06/20/2012
Crash: No
Fire: No
Summary

VEHICLE SPUTTERS, SHAKES, AND ALMOST STALLS OUT. WHEN IT DOES THIS YOU CAN STEP ON THE GAS AND IT WILL GO NO WHERE, I M AFRAID TO DRIVE IT AS IF ANYONE CUTS ME OFF OR IN FRONT OF ME WHILE MY VEHICLE IS MALFUNCTIONING I COULD GET HIT AND INJURED.I HAVE REPORTED IT TO THE DEALER, THEIR ASSISTANT SERVICE MANAGER AGREES ITS A PROBLEM, HE CONTACTED CHRYSLER AND THEY DON'T KNOW WHAT OR HOW TO FIX IT, THE MANAGER OF SERVICE SAYS ITS A 4 CYLINDER ISSUE BUT ITS NORMAL. CHRYSLER HAS BEEN GIVING ME THE RUN AROUND AND IS NOT HELPING. *TR

07/30/2012
Components: POWER TRAIN
Incident Date: 05/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCEB8CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE ATTEMPTING TO MERGE INTO TRAFFIC THE VEHICLE STARTED TO HESITATE AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 5,500. UPDATED 8/24/12 *CN

07/22/2012
Components: ELECTRICAL SYSTEM
Incident Date: 07/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 1C4AJCAB3CD******
Summary

I PARKED MY JEEP COMPASS TO PICK UP MY SON AT SCHOOL, THEN WHEN I RETURNED AND TRY TO START THE ENGINE, THE VEHICLE COULD NOT START, THE ENGINE DIED. I CALLED THE CRANE AND THEY TOWED MY VEHICLE TO THE CHRYSLER AGENCY IN CIUDAD DEL CARMEN, CAMPECHE, MEXICO AND THAT WAS RECEIVED ON 12-JULY-2012. THE AGENCY RESPOND TO ME THAT THE FAIL WAS IN THE (INTEGRATED POWER MODULE = IPM) AND REQUIRE 15 DAYS FOR ASK THE PART TO THE PLANT AND TIME TO REPAIR THE VEHICLE. I AM REPORTING THIS SITUATION, BECAUSE THE VEHICLE WAS MANUFACTURED IN UNITED STATES OF AMERICA AND TO ME IS CRITICAL BECAUSE THIS FAILURE OCCURRED WITHOUT WARNING AND THE VEHICLE THE VEHICLE WOULD NOT START, THE ENGINE PRACTICALLY DIED, AS THE (IPM - INTEGRATED POWER MODULE) FAILS AND DID NOT SEND VOLTAGE TO THE PUMP GAS AND THEREFORE NOT IGNITED THE VEHICLE. I BELIEVE THAT THIS FAILURE IS CRITICAL BECAUSE IT COULD HAVE HAPPENED IN A PLACE WHERE IT COULD PUT PASSENGERS AT RISK, IF IT OCCURS ON THE ROAD OR IN A PLACE AWAY FROM THE POPULATION, LEAVING HELPLESS PASSENGERS. MAYBE YOU CAN INVESTIGATE MORE AND VERIFY WHAT HAPPEN, AND ALERT THE OTHER USERS AND OWNERS OF JEEP COMPASS 2012. TO AVOID PUT IN RISK THE OWNERS AND THE PASSENGERS AND THE USERS. NOTE: AS YOU DO NOT RECEIVE COMPLAINT FROM MEXICO, I SEND YOU MY INFORMATION AS ESTATE: TEXAS AND ZIP CODE: 78501 . ONLY TO ALERT YOUR COUNTRY. *TR

07/10/2012
Components: STRUCTURE
Incident Date: 04/28/2012
Crash: Yes
Fire: No
Summary

WHILE DRIVING MY 2012 JEEP COMPASS, I WENT TO CHANGE LANES AND COULD NOT SEE THE VEHICLE IN THE LANE NEXT TO ME, THE VEHICLE WAS NOT ABLE TO BE SEEN IN THE MIRRORS OR BY TURNING MY HEAD AND PHYSICALLY LOOKING FOR IT, I STRUCK ANOTHER VEHICLE BECAUSE OF THIS. ON THE DRIVERS SIDE SECTION BETWEEN THE DRIVERS SIDE REAR PASSENGER DOOR AND THE REAR A PILLAR THERE IS A DANGEROUS BLIND SPOT, AND THE PASSENGER SIDE HAS IT AS WELL. *TR

06/11/2012
Components: STEERING,SUSPENSION,ENGINE
Incident Date: 05/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJCCB4CD******
Summary

THE FIRST TIME, THE CHECK ENGINE LIGHT WENT OFF I DROVE TO THE DEALERSHIP AND IT WAS CHECKED AND RETURNED, 2 WEEKS LATER THE LIGHT TURNED ON AND THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP, SOME OIL APPLIED TO THE CONNECTORS AND RETURNED. YESTERDAY, THE LIGHT WENT OFF AGAIN WHILE DRIVING AT 50MPH, THE VEHICLE STOPPED ABRUPTLY, THE STEERING WHEEL DIDN'T MOVE AND THE ENGINE STOPPED. UPON TRYING TO RESTART THE IGNITION, IT KEPT STARTING BY ITSELF OVER AND OVER. NOW YOU CAN'T ACCEL THE VEHICLE WHILE IN DRIVE. THE RIGHT STRUT WAS REPLACED ON FEB 2012 BECAUSE IT BROKE. *TR

06/10/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/04/2012
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDBB9CD******
Summary

PERISTENT AND GROWING SMELL OF GAS. TOOK IT TO THE AGENCY FOR CHECKING. CAME BACK TWICE THAT DAY TO GET THE CAR, I WAS ASSURED THE PROBLEM HAD BEEN FIXED AND A VALVE REPLACED. THE STRONG SMELL OF GAS LEAKING INSIDE THE CAR PERSISTS. *TR

03/27/2012
Components: POWER TRAIN
Incident Date: 03/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 1C4NJDCB9CD******
Summary

TL* THE CONTACT OWNS A 2012 JEEP COMPASS LIMITED. THE CONTACT STATED THAT WHEN THE ENGINE WAS STARTED, THE GEAR SHIFT DID NOT SHIFT INTO DRIVE OR REVERSE. THE CONTACT ALSO STATED THAT THE ENGINE IDLED HIGH AND THE RPM INCREASED TO 5000. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC TEST, BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS TEST DRIVEN, BUT THE FAILURE DID NOT DUPLICATE. THE DEALER ADJUSTED THE GEAR SHIFTER LEVER. THE FAILURE MILEAGE WAS 29 AND THE CURRENT MILEAGE WAS 336.

4 Recalls

for 2012 JEEP COMPASS
03/04/2012
CAMPAIGN NUMBER: 12V142000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
IN THE EVENT OF AN IMPACT OR ROLL-OVER, FUEL LEAKAGE COULD OCCUR, INCREASING THE RISK OF A FIRE.
Campaign Number: 12V142000
Manufacture: CHRYSLER GROUP LLC
Components: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Summary

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 JEEP PATRIOT AND COMPASS VEHICLES MANUFACTURED FROM DECEMBER 17, 2011, THROUGH JANUARY 2, 2012. SOME VEHICLES MAY HAVE BEEN BUILT WITH A FUEL TANK ASSEMBLY CONTAINING A DAMAGED ROLL-OVER VALVE.

Notes

CHRYSLER’S RECALL NUMBER IS M11. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION’S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

03/04/2013
CAMPAIGN NUMBER: 13V120000
FUEL SYSTEM, GASOLINE
If the engine stalls while driving it may increase the risk of a crash.
Campaign Number: 13V120000
Manufacture: Chrysler Group LLC
Components: FUEL SYSTEM, GASOLINE
Summary

Chrysler Group LLC (Chrysler) is recalling certain model year 2012 Jeep Patriot and Compass vehicles manufactured October 18, 2011, through May 7, 2012. Due to an incorrectly manufactured transfer tube, the transfer of fuel from the secondary side to the primary side of the fuel tank may be interrupted, causing the engine to stall.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

04/06/2013
CAMPAIGN NUMBER: 13V233000
AIR BAGS:SIDE/WINDOW
In the event of a rollover necessitating airbag deployment, the software error can lead to a delayed deployment or non-deployment of the side curtain airbag and/or seatbelt pre-tensioners. As a result, vehicle occupants have an increased risk of injury in a crash.
Campaign Number: 13V233000
Manufacture: Chrysler Group LLC
Components: AIR BAGS:SIDE/WINDOW
Summary

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2012 Jeep Compass and Patriot vehicles manufactured May 6, 2008, through July 20, 2012. The affected vehicles have a software error which may result in a delayed deployment or non-deployment of the seatbelt pre-tensioners and/or side airbags.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

15/09/2016
CAMPAIGN NUMBER: 16V668000
SEAT BELTS:PRETENSIONER
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Campaign Number: 16V668000
Manufacture: Chrysler (FCA US LLC)
Components: SEAT BELTS:PRETENSIONER
Summary

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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