EN

2012 Lincoln MKZ Hev 4 DR FWD

6
Recalls
178
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 10.5%

Complaints
Recalls

178 Complaints

for 2012 LINCOLN MKZ HEV
11/29/2021
Components: STEERING
Incident Date: 11/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L39CR******
Summary

While traveling at approximately 22 mph I entered a roundabout when the steering wheel pulled out of my hand and the car was no longer turning, but going straight towards another car that was waiting to enter the roundabout. The car no longer had power steering but I was able to steer past the waiting vehicle and into a curb where I stopped the vehicle off the road. There was no warning prior to the incident, with the traction control warning light coming on at the same time the power steering stopped working. The vehicle has been diagnosed by a reputable independent shop with a faulty steering gear at a cost of approximately $2,200 to repair. This is the same problem that has been addressed by recall 15S18 for the 2012 Lincoln MKZ Hybrid, but Ford/Lincoln has refused responsibility for this repair based on date of manufacture of this specific VIN.

10/13/2021
Components: STEERING
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3lndl2l35cr******
Summary

The contact owns a 2012 Lincoln MKZ. The contact stated that upon starting the vehicle, the power steering assist fault message intermittently appeared on the instrument panel. The contact restarted the vehicle and the vehicle resume normal operation. Recently, the contact stated that the traction control and the power steering warning lights would illuminate at start-up and remained illuminated despite the engine restart. The contact also mentioned that excessive force was needed to steer the vehicle while driving at various speeds. The contact had taken the vehicle to the dealer and he was informed that the vehicle was out of warranty and the VIN was not included in NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was also notified of the failure and referred the contact to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 65,000.

09/20/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC0CR******
Summary

DRIVER'S SIDE DOOR LOCK WILL NOT UNLOCK FROM INSIDE OF CAR. THIS IS A SAFETY FACTOR IN THE EVENT OF AN ACCIDENT. NOT ABLE TO OPEN DOOR FROM INSIDE - HAD TO ROLL WINDOW DOWN AND OPEN FROM HANDLE ON OUTSIDE OF CAR. VEHICLE WAS STATIONARY. Note There is at least one other report of this happening on your web site and YouTube has several videos of others having this problem and how to replace the handle when this happens

08/30/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/17/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 3LNHL2GC0CR******
Summary

The contact owned a 2012 Lincoln MKZ. The contact stated while entering a gated garage, when lifting his foot from the brake pedal, the vehicle accelerated independently and crashed into a parked vehicle and continued to accelerate and pushed the first vehicle into two additional vehicles. The contact stated he depressed the brake pedal but failed to stop the vehicle. The contact stated he was not aware if any warning lights were illuminated. The front driver air bag did deploy. The contact stated he sustained a cut on his left hand from the seat belt but did not seek medical attention for the cut. An ambulance did come to the location and verified he did not have any other injuries. A police report was filed. The insurance company deemed the vehicle a total loss. The vehicle was towed to a towing lot first and then the insurance towed to an unknown location. A dealer was not contacted. The manufacturer had been informed of the failure in letter form. The failure mileage was approximately 72,000.

08/18/2021
Components: STRUCTURE
Incident Date: 08/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC0CR******
Summary

Front drivers side door, unable to open door from inside the vehicle. Very hard or impossible for older drivers to cross over the console to exit in the case of a fire or crash.

08/18/2021
Components: STRUCTURE
Incident Date: 07/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC0CR******
Summary

Front passenger side door, unable to lock. All other doors lock fine. Unable to secure car.

07/13/2021
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 03/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC0CR******
Summary

Due to the open recall without a known solution, I am unable to ensure the safe use of my vehicle for my family and my business, and have lost income due to this problem.

05/06/2021
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 04/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L30CR******
Summary

THE ABS SYSTEM MALFUNCTION. ALL SENSORS LIGHT UP AND BRAKES DID NOT WORK. YOU COULD PUSH THE BRAKES TO THE FLOOR. VERY DANGEROUS SITUATIUON. THIS IS THE SAME ABS MALFUNCTION THAT HAS BEEN THE SUBJECT OF A FORD RECALLED OF 600, 000 VEHICLES IN THE FUSION,AND MK'S IN THE YEARS THRU 2010 BUT NOT 2011 AND 2012 WHICH YSE THE SAME BRAKING SYSTEM. THIS IS A UNACCEPTABLE AND DANGEROUS.

04/29/2021
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 04/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L3XCR******
Summary

WHILE DRIVING AROUND 40 MPH A DING AND THEN RED TRIANGLE APPEARED WITH MESSAGE TO SAFELY STOP, FELT AS IF ENGINE COMPLETELY SHUT DOWN WITH NO OTHER WARNING. I HAVE ALREADY HAD ONE AIR BAG REPLACED AND NOW HAVE BEEN INFORMED THE DRIVER SIDE NEEDS TO ALSO BE REPLACED SO THIS IS NOT A GOOD TIME FOR CAR ENGINE TO SHUT OFF IN MIDDLE OF DRIVING. THANKFULLY NOT ON INTERSTATE. THIS IS NOT THE FIRST TIME SOMETHING SIMILAR HAPPENED WITH BRAKES AND POWER STEERING LOCKING A FEW MONTHS PRIOR TO THIS. I CAN'T GET APPOINTMENT AT DEALER UNTIL MID MAY BUT WAS TOLD THERE WERE NO PROBLEMS LIKE THIS REPORTED. I DO SEE ON A COMPLAINT WEBSITE WHERE IT HAS BEEN REPORTED BY QUITE A FEW PEOPLE SO IT WOULD SEEM TO BE A PROBLEM. I WOULD SAY IF YOU WERE ON INTERSTATE THIS COULD BE CAUSE OF A DEADLY CRASH AND THEN TO HAVE THE AIRBAG RECALL ON TOP OF THIS. I AM AT LEAST HOPING THEY WILL HAVE AN ANSWER TO FIX AS I'M SCHEDULED FOR A ROAD TRIP IN JULY, BUT I WOULD NEVER DRIVE THIS CAR AND FEEL SECURE WITH THIS ISSUE NOT BEING RESOLVED. THIS FOR SURE SHOULD COMPLY FOR A RECALL.

03/17/2021
Components: SERVICE BRAKES
Incident Date: 03/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L31CR******
Summary

MY WIFE AND SON LEFT THE HOUSE IN OUR MKZ AND 1/2 MILE DOWN THE ROAD THE MKZ SUDDENLY LOST BRAKING CAPABILITY. MY WIFE HAD TO STEER UPHILL IN ORDER TO COME TO A COMPLETE STOP. MULTIPLE LIGHTS ARE NOW DISPLAYED ON THE DASHBOARD INCLUDING "SERVICE ADVANCETRAC", "BRAKE", "ABS", AND "CHECK BRAKE SYSTEM". THIS INCIDENT HAPPENED WITHOUT ANY ADVANCE WARNING OF AN ISSUE. RESEARCH SHOWS THAT THIS IS A COMMON OCCURRENCE FOR 2011-2012 MKZ/FUSIONS. THERE IS AN ACTIVE RECALL FOR 2009 MKZ/FUSIONS FOR THIS ISSUE THAT MIRRORS THIS SCENARIO EXACTLY. THIS RECALL SHOULD BE EXPANDED TO COVER 2011 AND 2012 MODELS.

02/09/2021
Components: STEERING
Incident Date: 01/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L30CR******
Summary

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT WHILE DRIVING 42 MPH, THE POWER STEERING FAILED TO OPERATE AS THE SERVICE ADVANCED TRACK AND SERVICE POWER STEERING MESSAGES APPEARED ON HIS INSTRUMENT PANEL. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THERE WAS A RECALL ON SIMILAR MODEL VEHICLES FOR A POWER STEERING FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

02/08/2021
Components: STEERING
Incident Date: 12/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L32CR******
Summary

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED WHILE DRIVING 60 MPH, AN AUDIBLE CHIME WAS HEARD AFTER WHICH, THE POWER STEERING ASSIST MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FELIX SABATES LINCOLN (7601 SOUTH BLVD, CHARLOTTE, NC 28273, (855) 975-3985) WHERE IT WAS DIAGNOSED WITH NEEDING THE RACK AND PINON TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

02/06/2021
Components: STEERING
Incident Date: 01/01/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3LNDL2L32CR******
Summary

THERE IS A MAJOR ISSUE WITH THE POWER STEERING*DT

01/30/2021
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 01/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L34CR******
Summary

IN JANUARY 2021, MY VEHICLE HAD REACHED ABOUT 60,000 MILES. AS I WAS BACKING OUT OF MY DRIVEWAY, I NOTICED MULTIPLE WARNING LIGHTS ON THE INSTRUMENT PANEL AND AS I TRIED TO STOP THE CAR DISCOVERED THAT THE BRAKES WERE NOT WORKING. I PULLED THE EMERGENCY BRAKE HANDLE AND STOPPED THE CAR. HAD THE CAR NOT STOPPED, I PROBABLY WOULD NOT HAVE AVOIDED GOING INTO THE STREET. I TURNED OFF AND RESTARTED THE CAR BUT THE BRAKES DID NOT WORK (AFTER YOU START THE CAR, THE ABS LIGHT GOES ON AND THEN THE BRAKE WARNING LIGHT GOES ON; THE BRAKES ONLY WORK A LITTLE NEAR THE FLOOR). THE VEHICLE WAS TAKEN TO THE DEALER AND BOTH THE ABS MODULE AND HYDRAULIC CONTROL UNIT HAD TO BE REPLACED AT A COST OF ABOUT $3200. I NOTICED A RECALL FOR BASICALLY THE SAME THING BUT THE RECALL ONLY WENT UP TO 2010.

01/01/2021
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 06/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC6CR******
Summary

THE DRIVER DOOR POPS OPEN WHEN THE CAR IS IN MOTION AND HAS BEEN DOING THIS SINCE I BOUGHT IT 3 YEARS AGO IN MAY. BUT APPARENTLY IT ISN'T A RECALL. I'M ACTUALLY SCARED TO DRIVE IT THE CAR HAD 54,000 MILES AND 59,000 5 THOUSAND MILES IN THREE YEARS. CAN MAX SAID IT WOULD BE REPAIRED FREE OF CHARGE THEY LIED. THIS IS A PROBLEM AND I'VE TALKED TO OTHER MKZ OWNERS WHO SAY THEY FIXED THE CAR AND PAID FOR IT.

11/23/2020
Components: EXTERIOR LIGHTING
Incident Date: 11/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC6CR******
Summary

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR DRIVER'S SIDE BRAKE LIGHT FAILED TO OPERATE CORRECTLY WHILE THE BRAKE PEDAL WAS DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000. *BF THE CONSUMER REFERENCED RECALL 14M03.

10/22/2020
Components: UNKNOWN OR OTHER
Incident Date: 09/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC9CR******
Summary

AC ON RIGHT SIDE STOPPED WORKING, RIGHT DOOR STOP LOCKING AND LATER THE LEFT DOOR STOPPED LOCKING.

10/20/2020
Components: STEERING
Incident Date: 09/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L36CR******
Summary

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED WITH THE SERVICE POWER STEERING NOW MESSAGE DISPLAYED. THE VEHICLE THEN LOSS POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT THE TRACTION CONTROL WAS DISABLED. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CONTACT STATED THE VEHICLE WAS DRIVEN MANUAL STEERING MODE. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY, TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO PURCHASE FORD LINCOLN (1352 US-45, MAYFIELD, KY 42066) BUT WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.

10/07/2020
Components: SERVICE BRAKES
Incident Date: 10/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L36CR******
Summary

WHILE DRIVING, ALARMS DINGED AND LIGHTS POPPED UP IN MY INSTRUMENT PANEL. THE WARNING LIGHTS ILLUMINATED WERE: BRAKE SYSTEM & PARKING BRAKE SYSTEM (OR BRAKE SYSTEM WARNING?), CHECK BRAKE SYSTEM, ABS, ADVANCETRAC, ADVANCETRAC OFF, THROTTLE CONTROL/POWERTRAIN, CHECK ENGINE, AND PRESS RESET TO TURN OFF REAR PARKING ASSIST. PRESSING MY BRAKES REVEALED THAT THE WARNING LIGHTS WERE NOT ALL BARK AND NO BITE; THERE WAS IN FACT SOMETHING GOING ON. THE PEDAL WAS SOFT, TOO EASY TO DEPRESS AT FIRST. THEN IT WAS VERY DIFFICULT TO DEPRESS AND INEFFECTIVE. NOT STOPPING AT ALL UNTIL ALL THE WAY DOWN. THIS PREVIOUSLY HAPPENED ON 9/6/2020, BUT RESOLVED AFTER 2 DAYS. THIS CURRENT INCIDENT HAPPENED ON 10/2/2020 AND REMAINS ACTIVE 5 DAYS LATER. THE SERVICE STATION FOUND NO CAUSE PREVIOUSLY. THE FIRST INCIDENT HAPPENED RIGHT AFTER LEAVING MY HOME. I WAS DRIVING ABOUT 20MPH ON A RAINY DAY. THE ALARMS SOUNDED AND LIGHTS CAME ON, WHEN I ATTEMPTED TO BRAKE FOR A STOP SIGN IS WHEN I DISCOVERED THE BRAKES NOT WORKING PROPERLY. THE SECOND INCIDENT THAT IS CONTINUING BEGAN A BIT DIFFERENTLY. THE LIGHTS POPPED UP AND ALARM SOUNDED WHILE DRIVING APPROXIMATELY 45 MPH ON A SUNNY, DRY DAY. THE CHECK ENGINE LIGHT AND POWERTRAIN LIGHT BOTH CAME ON ABOUT 2 DAYS LATER. THEY CAME ON WHILE SITTING AT A RED LIGHT.

08/06/2020
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC9CR******
Summary

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE SERVICE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SCHUMACHER LINCOLN OF DELRAY (2102 S FEDERAL HWY, DELRAY BEACH, FL 33483 561-454-1800) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS HYDRAULIC UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,449.

07/13/2020
Components: STRUCTURE
Incident Date: 07/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC8CR******
Summary

DOOR LATCH, DRIVER SIDE, RECALL STARTS WITH THE MKZ 2014 AND UP. I HAVE A 2012 MKZ THAT NEEDS THE RECALL. PLEASE LOWER THE YEAR TO INCLUDE THE 2012 AS THE SYMPTOMS AND PROBLEMS ARE EXACTLY THE SAME. MY VEHICLE WILL BE RECEIVING THE AIRBAG RECALL ON FRIDAY. I ASK THAT YOU APPROVE THE LATCH RECALL AS WELL. THANK YOU.

07/06/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 04/12/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3LNDL2L30CR******
Summary

THE ELECTRONIC STEERING STOPPED WORKING AND THE TRACTION CONTROL SYSTEM LIGHT CAME ON AT THE SAME TIME. I WAS TRAVELING AT LESS THAN 5 MILES PER HOUR AND RAN INTO MY GARAGE DAMAGING THE RIGHT FRONT OF MY CAR. LOCAL DEALER WITHOUT SEEING THE CAR SAID COST WOULD BE AROUND $1800 TO FIX STEERING AND STABILITRAK. THIS WAS A 2012 LINCOLN MKZ HYBRID.

05/18/2020
Components: SERVICE BRAKES
Incident Date: 05/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L30CR******
Summary

THE WARNING LIGHTS FOR TRACTION CONTROL MALFUNCTION, ABS MALFUNCTION AND BRAKE MALFUNCTION SIMULTANEOUSLY ILLUMINATED ON THE DASH, ALONG WITH WARNING CHIMES, AND THE BRAKES STOPPED FUNCTIONING AS DESIGNED. THE VEHICLE WOULD NOT STOP WITH BRAKE PEDAL APPLICATION (PEDAL WAS SOFT, FAR TOO EASY TO DEPRESS, BUT INEFFECTIVE). CAR WAS STEERED INTO A RESIDENTIAL LAWN AND EMERGENCY HAND BRAKE APPLIED TO AVOID A COLLISION. *TR

05/14/2020
Components: STEERING
Incident Date: 05/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L3XCR******
Summary

I TURNED ON MY CAR AND RECEIVED A MESSAGE FROM IN THE INFORMATION PANEL STATING, " POWER STEERING ASSIST FAULT". ITS EXTREMELY HARD TO TURN MY STEERING WHEEL. I DRIVE EASY ON MY CAR AND THE ROADS ARE SMOOTH IN MY COMMUTES. *TR

04/05/2020
Components: ENGINE
Incident Date: 01/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L38CR******
Summary

WHILE DRIVING YELLOW WRENCH SHOWS UP AND SAYS STOP SAFELY. I TOOK THE CAR TO DEALER. THEY CHARGED ME 180USD TO DIAGNOSE THE PROBLEM. I PAID 180USD AND AFTER 6 HOURS THEY CONTACTED AND ASKED FOR 300USD EXTRA TO DIAGNOSE THE PROBLEM. THEY COULDNOT EVEN FIND THE PROBLEM. I SEARCHED THIS PROBLEM ON CARCOMLAINTS.COM. ALMOST EVERYBODY EXPERIENCED THE SAME PROBLEM. IT IS VERY VERY DANGEROUS. IN THE MIDDLE OF THE HIGHWAY SPEED SUDDENLY DROPS FROM 65 TO 25 IN SECONDS. THIS IS NOT A GOOD WARNING TO PULL OVER. EXTREMELY DANGEROUS.

02/18/2020
Components: AIR BAGS
Incident Date: 01/14/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3LNHL2GC0CR******
Summary

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35- 40 MPH, LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WOODED ELECTRIC POLE, HOWEVER THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A BROKEN NOSE, CONTUSIONS ON THE KNEES, SPRAINED ANKLE AND WRIST AS WELL AS THE PASSENGER SUSTAINED CONTUSIONS ON THE KNEES AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. NO WARNING LIGHTS ILLUMINATED BEFORE THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO ALEX KARRAS LINCOLN, INC. (6760 14TH ST W, BRADENTON, FL 34207) WHERE THE FAILURE WAS NOT DIAGNOSED AS THE VEHICLE WAS DEEMED A TOTAL LOSS. THE MANUFACTURER WAS CONTACTED HOWEVER NO ASSISTANCE WAS OFFERED. THE CONTACT MENTIONED THAT THE PASSENGER FRONT AIR BAG WAS SERVICED UNDER AN UNKNOWN AIR BAG RECALL IN 2016. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

02/02/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 01/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L3XCR******
Summary

STARTED MY CAR TO LET IT WARM UP, WHEN I RETURNED AND WENT TO LEAVE THE DRIVEWAY IT FLASHED SERVICE STABILITRAC AND SERVICE POWER STEERING. TRIED TO DRIVE IT AND HAD NO POWER STEERING. THERE IS A RECALL ON MANY OF THIS SAME CAR FOR THE SAME REASON BUT NONE FOR MY VIN #.

01/12/2020
Components: SERVICE BRAKES
Incident Date: 01/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L32CR******
Summary

THE BRAKE SERVICE LIGHT COMES ON PERIODICALLY AS WELL AS THE SERVICE ADVANCE TRAC MESSAGE ACROSS THE DASHBOARD AND THE BRAKES DON'T FUNCTION PROPERLY AT THIS TIME PREVENTING THE VEHICLE FROM STOPPING WHILE DRIVING.

01/02/2020
Components: SERVICE BRAKES
Incident Date: 12/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2JC8CR******
Summary

DRIVING ON A LOCAL MAJOR ROAD THE BRAKES DID NOT WORK, BRAKES WENT LOW AND CAR WOULD NOT STOP. PUMPING DID NOT HELP. WENT THROUGH 2 LIGHTS. NO ACCIDENT. TOOK CAR TO SERVICE STATION, THEY COULD NOT FIND THE PROBLEM. CAR WORKS FINE NOW BUT I'M WORRIED ABOUT IT HAPPENING AGAIN.

12/13/2019
Components: AIR BAGS
Incident Date: 12/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC9CR******
Summary

DO NOT OWN

11/22/2019
Components: SERVICE BRAKES
Incident Date: 11/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L37CR******
Summary

THE ABS MODULE IN MY CAR FAILED ON 11/20/19. THE CAR HAD APPROXIMATELY 53,500 MILES AT THE TIME OF FAILURE. THE CAR HAD BEEN SERVICED AT THE DEALER FIVE DAYS PRIOR ON 11/15/19 INCLUDING A MULTI POINT SYSTEM INSPECTION AND REPLACEMENT OF THE RECALLED AIR BAGS . NO "WARNING" OR INDICATOR OF A PROBLEM WITH THE ABS SYSTEM WAS IDENTIFIED. WHEN THE ABS MALFUNCTION INDICATOR LIGHTS CAME ON I HAD JUST TURNED THE VEHICLE ON AND WAS PULLING OUT OF MY DRIVEWAY AND SO PROCEEDED VERY SLOWLY DOWN MY STREET (WHICH HAS A DOWNGRADE) ONLY TO REALIZE I HAD LOST BRAKING POWER AND HAD TO USE MY EMERGENCY BRAKE TO FIRMLY / COMPLETELY STOP. I WAS TOWED TO THE DEALER WHO INDICATED THAT THERE WOULD BE NO WARNING IN AN ABS MODULE FAILURE AND SO COULD NOT HAVE BEEN IDENTIFIED FIVE DAYS PRIOR. THE DEALER SERVICE ADVISOR INDICATED HE WAS ABLE TO STOP THE CAR IN THE SERVICE BAY WHEN PULLING IT FORWARD AT A LOW SPEED ON A FLAT SERVICE. HAD I BEEN TRAVELING AT HIGH SPEED OR IN TRAFFIC I AM CONCERNED THIS COULD HAVE RESULTED IN AN ACCIDENT WITH POTENTIAL FOR SERIOUS INJURY OR FATALITY.

11/02/2019
Components: SERVICE BRAKES
Incident Date: 08/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC9CR******
Summary

BRAKE LIGHT LED ASSEMBLY HAS 2 OF 3 ROWS NOT FUNCTIONING; FORD EXTENDED WARRANTY ON 2010 & '11 MODEL YEAR, BUT NOT 2012 FOR THIS FAILURE. SEEMS A DEFECT FAILURE FORD HAS ADMITTED ON EARLIER MODEL YEARS, BUT DOES NOT WANT TO ADMIT IT ALSO HAPPENS ON THIS MODEL YEAR. GUESS THEY ARE USING LEFT OVER PARTS'. LOTS OF PICTURES OF THIS PROBLEM ON THE WEB / INTERNET. PASSENGER / RIGHT SIDE BRAKE LIGHTS.

11/01/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2JC8CR******
Summary

PORTION OF LED TAIL-LIGHTS ARE OUT. THIS IS A KNOWN ISSUE THAT HAS BEEN COVERED ON 2010'S AND 2011'S HOWEVER MY 2012 IS NOT COVERED EVEN THOUGH THEY ARE IDENTICAL VEHICLES WITH IDENTICAL PART NUMBERS

10/28/2019
Components: STEERING
Incident Date: 10/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L36CR******
Summary

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT THE POWER STEERING ASSIST MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. ALSO, 'SERVICE ADVANCETRAC' AND 'SERVICE STEERING ASSIST' WERE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

10/28/2019
Components: SERVICE BRAKES
Incident Date: 10/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L35CR******
Summary

TWO WEEKS AGO I GOT IN MY CAR AND DROVE DOWN TO THE INTERSECTION AT THE END OF MY STREET. WHEN I HIT THE BRAKE PEDAL, NOTHING HAPPENED OTHER THAN THE SUDDEN APPEARANCE OF THREE DASHBOARD WARNING LIGHTS ABOUT BRAKE FAILURE. THE CAR WOULD NOT STOP AND CONTINUED INTO THE INTERSECTION. BEFORE CALAMITY STRUCK, I MANAGED TO PULL UP THE PARKING BRAKE AND TURN THE CAR INTO THE CURB, STOPPING IT.

10/11/2019
Components: POWER TRAIN
Incident Date: 09/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC8CR******
Summary

AT 69,000 MILES THE TRANSMISSION IN MY 2012 LINCOLN MKZ FAILED DUE TO DEFECTS IN MATERIALS AND WORKMANSHIP, ACCORDING TO MY LINCOLN/FORD DEALER. WHEN ACCELERATING INTO OVERDRIVE, THE TRANSMISSION WOULD SHUDDER AND EXPERIENCE SHIFTING PROBLEMS, USUALLY AROUND 40 MPH. THE SHIFTING ISSUE OCCURRED WHETHER DRIVING ON CITY STREETS OR ON THE HIGHWAY. UPON INSPECTION, THE DEALER DETERMINED THE TRANSMISSION WAS DAMAGED BEYOND REPAIR DUE AN EXCESSIVE AMOUNT OF METAL SHAVINGS LEFT BEHIND IN THE MANUFACTURING AND ASSEMBLY PROCESSES. THE UNREMOVED SHAVINGS HAD ACTED AS AN ABRASIVE CAUSING EXCESSIVE WEAR AND TEAR ON TRANSMISSION'S COMPONENTS. THIS CONDITION RESULTED TRANSMISSION FAILURE. THE ONLY REMEDY--REPLACE THE TRANSMISSION. THE REPAIR WAS DONE AT THE DEALERSHIP BUT SINCE THE POWERTRAIN WAS OUT OF WARRANTY I HAD TO BEAR THE TOTAL COST OF THE REPAIR. THIS DEFECT IS VERY SERIOUS BECAUSE THE POWERTRAIN COULD MALFUNCTION AT ANY TIME AND WITHOUT ANY WARNING RESULTING IN SERIOUS INJURY AND/OR DEATH.

10/07/2019
Components: STEERING
Incident Date: 10/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L3XCR******
Summary

MY TRACTION CONTROL AND ADVANCED TRACTION CONTROL LIGHTS ARE ON AND I HAVE NO POWER STEERING. THERE WAS A PREVIOUS RECALL ON THIS AND THE DEALER SAID NOT FOR MY VIN NUMBER. MY ELECTRIC POWER STEERING ISN'T WORKING

09/10/2019
Components: ELECTRICAL SYSTEM,STRUCTURE,ENGINE
Incident Date: 08/18/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 3LNHL2GC5CR******
Summary

I WAS AT THE GAS STATION PUTTING GAS TO MY CAR WHEN I NOTICED FLAMES COMING FROM THE ENGINE THEN I TOLD THE PEOPLE AROUND THE STAFF OD THE GAS STATION SHUT OFF ALL THE GAS PUMPS AND HELP ME TO TRYIED TO USE EXTINGUISHERS TOEND THE FIRE UNTIL THE FIRE DEPARTNEN PEOPLE CAME. I DO NOT REALY KNOW WHAT HAPOENED BUT IWAS HAVING SOME ELECTRICAL PROBLEMS AND WAS SMOKING WHEN WE WERE DRIVING THE CAR. WE THOUGHT NEED ANTIFREEZE LIQUID AND PUT IT BUT STILL RUNNING WEIRD.

08/23/2019
Components: STEERING
Incident Date: 08/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L34CR******
Summary

POWER STEERING ASSIST FAULT. THIS HAS HAPPENED TWICE NOW. FIRST INCIDENT WAS SEPTEMBER 29TH 2018, SECOND WAS TODAY AUGUST 23RD 2019. THERE WAS A RECALL PREVIOUSLY BUT ISN'T ONE FOR MY VIN NUMBER. VEHICLE FIRST TIME WAS IN MOTION ON CITY STREET, SECOND TIME WAS STATIONARY IN DRIVEWAY OF HOME.

08/12/2019
Components: AIR BAGS
Incident Date: 08/08/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 3LNHL2GC7CR******
Summary

TL* THE CONTACT OWNED A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE ON THE INTERSTATE DRIVING 50 MPH, THERE WAS A TWO VEHICLE COLLISION AND ALL THE VEHICLE ATTEMPTED TO STOP BUT IT CAUSED MULTIPLE COLLISIONS. THE CONTACT DEPRESSED HER BRAKE PEDAL HOWEVER SHE CRASHED INTO THE REAR OF THE VEHICLE IN FRONT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BRUISES TO THE STOMACH FROM THE SEAT, HEAD, BOTH SHOULDERS, KNEES, CHEST AND BOTH ARM INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT MENTIONED THE OTHER DRIVER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE VIN WAS PART OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. BUT DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

08/08/2019
Components: STEERING,SEAT BELTS,WHEELS
Incident Date: 08/02/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 3LNHL2GC0CR******
Summary

AUG 2, MY HUSBAND & I WERE APPROACHING A 4-WAY LIGHT NEAR OUR NEIGHBORHOOD. WE WERE SLOWING DOWN TO TURN RIGHT AT THE INTERSECTION. AS WE BEGAN THE TURN, THE TIRES LOCKED & OUR CAR SLIDE LEFT ACROSS LANES THAT RESULTED IN A CRASH. BOTH AIRBAGS DEPLOYED. I WAS THROWN INTO THE WINDSHIELD, DESPITE MY SEAT-BELT, BUSTING IT. THEN, MY AIRBAG DEPLOYED. IT WAS LIKE MY HUSBAND HAD NO CONTROL OF THE VEHICLE. BOTH AIRBAGS DEPLOYED. TIRES WERE STILL LOCKED WHEN TOW-TRUCK ARRIVED. OTHER CAR INVOLVED DID NOT HAVE THIS ISSUE. WE DO NOT HAVE A HYBRID, BUT WONDER IF THE STEERING RECALL THAT STARTED WITH 2012 MKZ HYBRIDS & OTHERS COULD INVOLVE ADDITIONAL MODELS LIKE OURS (RECALL 15V340000). WHAT WE EXPERIENCED WAS NOT NORMAL.

07/01/2019
Components: SERVICE BRAKES
Incident Date: 04/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L3XCR******
Summary

STARTED VEHICLE IN PARKING LOT. BRAKE LIGHT, ABS, TRACTION CONTROL LIGHTS ALL ON. BACKED OUT OF PARKING SPOT. THOUGHT I COULD GET IT HOME. PULLED OUT ONTO CITY STREET. TOTAL BRAKE FAILURE; PEDAL WENT ALL THE WAY DOWN. DID NOT REMEMBER TO USE EMERGENCY BRAKE TO STOP, BUT PUT INTO PARK TO GET VEHICLE TO STOP. MANAGED TO PULL INTO ANOTHER PARKING LOT, CONTINUING TO PUT INTO PARK TO STOP. CALLED AAA AND HAD TOWED. DEALER INVOICE STATES, "VERIFIED CUST CONCERN. EXPERIENCED NO POWER BRAKE ASSIST ON VEHICLE. R&I THE ABS CONTROL MODULE FOR INTERNAL FAULT...."

06/13/2019
Components: ELECTRICAL SYSTEM,SEATS
Incident Date: 06/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L32CR******
Summary

SEAT HEATING AND COOLING CONTROL SHUTS OFF AFTER AFTER BUTTON IS DEPRESSED. UPON TROUBLE SHOOTING IT WAS FOUND THAT SOMETHING SHORTED A PIN ON THE CONTROL MODULE LOCATED UNDER THE PASSENGERS SEAT TO THE EXTENT THAT THE FEMALE PIN CONNECTOR WAS COMPLETELY MELTED.

05/28/2019
Components: STEERING
Incident Date: 05/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L3XCR******
Summary

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. WHILE DRIVING 25 MPH, THE STEERING FAILED AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,000.

05/10/2019
Components: STRUCTURE
Incident Date: 05/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC9CR******
Summary

DOOR LATCH WILL NOT KEEP DOOR LOCKED. DOOR SOMETIMES WILL NOT CLOSE UNLESS A PERSON PLAYS WITH THE LATCH TO MANIPULATE THE HOOKS TO GET DOOR TO CLOSE. HAS ONLY HAPPEN, SO FAR, WITH THE CAR STOPPED.

05/09/2019
Components: STRUCTURE
Incident Date: 03/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L35CR******
Summary

SHORTLY AFTER I HAD THE TAKATA RECALL FIXED, I HAD THE FOLLOWING THINGS HAPPEN TO THE VEHICLE: INTERIOR DRIVER'S DOOR HANDLE WILL NOT OPERATE. PRIOR TO THAT THE DRIVER'S WINDOW WOULD NOT OPERATE. MYSTERIOUSLY, THE WINDOW BEGAN OPERATING, THEN THE INTERIOR DOOR HANDLE FAILED. THE VEHICLE WAS STATIONARY WHEN EACH INCIDENT OCCURRED.

05/02/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 10/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L32CR******
Summary

THE TAIL LIGHT ASSEMBLY KEEPS GOING OUT

04/06/2019
Components: STEERING
Incident Date: 03/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L31CR******
Summary

POWER STEERING WENT WITHOUT ANY WARNING HAS RECALL ON OTHER MKZ OF THAT YEAR BUT NOT MINE. I PUT IT REVERSE AND HAD NO POWER STEERING LUCKY I WAS NOT DRIVING WHEN IT WENT OUT.

03/29/2019
Components: STEERING
Incident Date: 03/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L3CR8******
Summary

STATIONARY, STARTED,NO POWER STEERING.STATED POER STEERING ASSIST FAULT.

02/26/2019
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2JC0CR******
Summary

I RECEIVED A LETTER IN MARCH OF 2017 STATING THAT THERE WAS AN IMPORTANT SAFETY RECALL REGARDING THE PASSENGER AIRBAG IN MY CAR. THE LETTER STATED THAT A RUPTURED INFLATOR MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS. I STOPPED HAVING PASSENGERS SIT IN THE FRONT SEAT OF MY CAR, INCONVENIENT BUT SAFE. THIS LETTER CAME TWO YEARS AGO!!! I MADE AND DOCUMENTED THREE CALLS REGARDING THIS ISSUE TO NO AVAIL. TODAY I AGAIN CALLED LINCOLN COOPERATE AND WAS TRANSFERRED TO TASKA LINCOLN IN CRANSTON RI. I WAITED ON THE LINE FOR 17 MINUTES BUT HAD TO HANG UP BECAUSE MY LUNCH ENDED. THIS IS SO RIDICULOUS! TWO YEARS!

02/04/2019
Components: AIR BAGS
Incident Date: 01/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC9CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTICE FOR MANUFACTURER RECALL NUMBER: 19S01 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME. THE CONTACT STATED THAT NICK MAYER LINCOLN (6180 MAYFIELD RD, MAYFIELD HEIGHTS, OH 44124, (440) 442-8000) MAY BE ABLE TO PROVIDE THE RECALL REPAIR. IN ACCORDANCE TO THE TERMS SPECIFIED IN THE MAY 4, 2016 AMENDMENT TO THE TAKATA CONSENT ORDER IN EA 15001, THE CONTACT WOULD BE ABLE TO RECEIVE THE PART; HOWEVER, THE DEALER DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA ACTION NUMBER: EA15001 (AIR BAGS). THE DEALER HAD BEEN CONTACTED FOR WEEKS. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. .*BF CONSUMER STATED DEALER REPLACED THE PARTS FOR THE RECALL.*JB

01/10/2019
Components: AIR BAGS
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC1CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER IN MAY OF 2018. THE DEALER (SAM GALLOWAY FORD LINCOLN, 1800 BOY SCOUT DR, FORT MYERS, FL 33907) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER HAD THE AIRBAG REPAIRED. *JB

12/28/2018
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC2CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED BRINSON FORD AT 903-874-8880 (LOCATED AT 1951 MARTIN LUTHER KING JR. BLVD, CORSICANA, TX 75110) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/27/2018
Components: STRUCTURE
Incident Date: 12/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L34CR******
Summary

FAILURE OF DRIVER'S INSIDE DOOR HANDLE: WHEN ATTEMPTING TO EXIT MY CAR, THE DOOR HANDLE'S MECHANISM SUDDENLY FAILED AND I WAS UNABLE TO EGRESS THE VEHICLE AND I CAME CLOSE TO PANICKING. SO I WAS FORCED TO EXIT VIA THE PASSENGER DOOR WHICH WAS VERY DIFFICULT CLIMBING OVER THE CENTER CONSOLE. AFTER TALKING TO THE LINCOLN ASSISTANT SERVICE MANAGER AND RESEARCHING THE INTERNET, I QUICKLY LEARNED THAT FORDS, INCLUDING LINCOLNS, HAVE AN EXTREMELY HIGH FAILURE RATE OF THIS PART. HE SAID THAT THE ALTERNATIVE TO CLIMBING OUT THE PASSENGER'S DOOR WAS TO LOWER THE DRIVER'S WINDOW AND OPEN THE DOOR BY PULLING ON THE OUTSIDE HANDLE WHICH CAN ALSO BE A DIFFICULT MANEUVER. BUT WHETHER AN EMERGENCY OR NOT, THAT IS CERTAINLY NOT THE FIRST THING THAT COMES TO MIND. HAD I BEEN IN AN ACCIDENT OR THE CAR CAUGHT FIRE REQUIRING IMMEDIATE EXIT, IN ALL LIKELIHOOD, I WOULD HAVE LIKELY DIED. BECAUSE OF THIS FREQUENT PART FAILURE AND THE LIKELIHOOD OF INJURY OR DEATH, I FIND IT VERY DIFFICULT TO FATHOM THAT YOUR AGENCY HASN'T ISSUED AN URGENT RECALL ON THIS PART.

12/14/2018
Components: AIR BAGS
Incident Date: 03/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC2CR******
Summary

TAKATA RECALL

12/11/2018
Components: AIR BAGS
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2JC1CR******
Summary

MY FRONT PASSENGER AIR BAG LIGHT COMES ON SAYING IT ISN'T FUNCTIONING - HAS HAPPENED SINCE I BOUGHT THE CAR IN 2014, BUT I NEVER NOTICED UNTIL WARRANTY WAS OVER (ONLY HAPPENS IF SOMEONE SITS IN SEAT, WHICH IS NOT OFTEN). I DO NOT SEE ANY RECALL -AND WONDER IF THISIS SOMETHING I HAVE TO HAVE FIXED AT MY OWN COST AS DEALER SAID "TOO BAD". NO PROBLEMS AS OF YET, BUT WORRIED A PASSENGER CAN BE HURT BADLY.

12/03/2018
Components: AIR BAGS
Incident Date: 01/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC2CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CLONINGER FORD (1001 JAMESTOWN RD, MORGANTON, NC 28655, (877) 244-0497) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/16/2018
Components: AIR BAGS
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC1CR******
Summary

TAKATA RECALL, RECEIVED LETTER FROM LINCOLN IN MAY 2018 STATING MY FRONT PASSENGER AIRBAG INFLATOR WAS UNDER RECALL. LETTER STATED I WOULD BE NOTIFIED FOR REPAIR SECOND OR THIRD QUARTERS OF 2018. NO LETTER FROM LINCOLN YET STATING WHEN I CAN REPAIR BY BAG. IT IS NOW THE FOURTH QUARTER OF 2018 AND NO LETTER FROM THEM FOR MY REPAIR. CLASS ACTION SUIT UNDERWAY. WHEN I CALLED THE DEALERSHIP ASSIGNED TO REPAIR THEY SAID THEY ARE NOT DOING THAT. HELP!

11/15/2018
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC2CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LYNN LAYTON FORD (3300 US-31, DECATUR, AL 35603, (256) 350-2120) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/13/2018
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L39CR******
Summary

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOE MACHENS CAPITAL CITY FORD (807 SOUTHWEST BLVD, JEFFERSON CITY, MISSOURI 65109, (855) 929-5900) WAS MADE AWARE OF THE RECALL IN MARCH OF 2017 AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/08/2018
Components: SERVICE BRAKES
Incident Date: 10/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC6CR******
Summary

WHILE DRIVING ON CITY STREETS, BRAKE PEDAL SINKS TO THE FLOOR WHEN ATTEMPTING TO STOP FOR LIGHTS, TRAFFIC, STOP SIGNS. STOPPING DISTANCE IS LONGER THAN EXPECTED UNTIL BRAKES FINALLY ENGAGE. ON HIGHWAY (50+ MPH), PEDAL SINKS FOR NORMAL STOPS, AND FOR EMERGENCY STOPS, IF YOU STOMP THE BRAKES THE PEDAL SINKS AND IT SEEMS THAT THE ABS DOES NOT ENGAGE, BECAUSE THERE IS NO NOISE OR VIBRATION.

11/07/2018
Components: AIR BAGS
Incident Date: 10/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L32CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EVERGREEN FORD LINCOLN (1500 18TH AVENUE NW, ISSAQUAH, WASHINGTON 98027, (425) 392-6900) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/02/2018
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC9CR******
Summary

TAKATA RECALL. ORIGINAL RECALL NOTIFICATION FROM LINCOLN IS DATED MARCH 2017. SUBSEQUENT RECALL NOTIFICATION IS DATED MAY 2018. RENTAL CAR AGREEMENT FOR SUBSTITUTE VEHICLE WAS SIGNED JUNE 27, 2018. MY MKZ HAS NOT BEEN REPAIRED AS OF NOVEMBER 1, 2018.

11/02/2018
Components: AIR BAGS
Incident Date: 10/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC0CR******
Summary

TAKATA RECALL AIRBAGS INSTALLED AT FACTORY

10/31/2018
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC9CR******
Summary

TAKATA RECALL IN MARCH 2017 I RECEIVED A LETTER FROM LINCOLN MOTOR COMPANY STATING THAT THERE WAS A RECALL FOR MY VEHICLE REGARDING THE AIRBAGS. TO DATE, OCTOBER 31, 2018 THERE IS STILL NO MOVEMENT ON GETTING THIS FIXED. EVERY DAY I DRIVE A CAR THAT IS UNSAFE FOR THE PERSON SITTING IN THE PASSENGER SEAT. YESTERDAY I GOT A NOTICE OF A CLASS ACTION SETTLEMENT THAT I CAN’T EVEN ENTER INTO BECAUSE MY CAR HASN’T BEEN FIXED YET AND THE DEADLINE IS NOVEMBER 26, 2018........WHAT GIVES?

10/31/2018
Components: AIR BAGS
Incident Date: 10/31/2018
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER DAIVD MCDAVID PLANO LINCOLN (333 W PLANO PKWY, PLANO, TX 75075, 214-556-2453) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE.

10/30/2018
Components: ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER
Incident Date: 09/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L35CR******
Summary

I AM CURRENTLY IN A RENTAL AND HAVE BEEN FOR MONTHS. CALIFORNIA CODE REQUIRES THAT, IF A MANUFACTURER OR ITS REPRESENTATIVE IS UNABLE TO REPAIR THE MOTOR VEHICLE TO CONFORM TO THE VEHICLES APPLICABLE EXPRESS WARRANTY AFTER A REASONABLE NUMBER OF ATTEMPTS. ITS BEEN TWO YEARS, MAYBE LONGER. THE VEHICLE IS NOW IN NONCONFORMITY FOR OVER 60 DAYS.

10/29/2018
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC3CR******
Summary

TAKATA RECALL THIS RECALL IS ALMOST 2 YEARS OLD. I AM NOT SURE SURE WHAT 'TIMELY MANNER' IS, BUT I AM GUESSING 2 YEARS IS NOT A TIMELY MANNER. I HAVE CALLED MY LOCAL DEALER WITH NO RESULTS TO GET THIS FIXED. PER SAFERCAR.GOV: "IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA."

10/28/2018
Components: AIR BAGS
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L34CR******
Summary

TAKATA RECALL: I RECEIVED NOTICE THE RECALL A YEAR AGO. I IMMEDIATELY CALLED A FORD DEALER ABOUT THE RECALL WHO TOLD ME THEY WOULD CALL WHEN READY TO REPLACE MY AIR BAG. I HAVE NOT BEEN CONTACTED NOR GOTTEN MY AIR BAG REPLACED.

10/26/2018
Components: AIR BAGS
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L37CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN 2015. THE DEALER (POMPANO FORD, INC., 2741 N FEDERAL HWY, POMPANO BEACH, FL 33064) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

10/23/2018
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC2CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (SCHUMACHER LINCOLN OF DELRAY, 2102 S FEDERAL HWY, DELRAY BEACH, FL 33483, (561)-454-1800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 12/20/18*JB

10/18/2018
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L34CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GERMAIN LINCOLN (133303 TAMIAMI TRAIL NORTH, NAPLES, FLORIDA, (888) 649-3826) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED NO PARTS AVAILABLE. UPDATED 12/13/18*JB

09/28/2018
Components: AIR BAGS
Incident Date: 03/17/2017
Crash: No
Fire: No
Summary

2012 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO VEHICLE WITHOUT AIRBAGS AND AIRBAG REPLACEMENT. *AS THE CONSUEMR STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

09/25/2018
Components: AIR BAGS
Incident Date: 01/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC6CR******
Summary

JANUARY 2017 RECALL ON AIRBAGS, STILL LISTING "NO RESOLUTION" IN SEPTEMBER 2018, ALMOST 2 YEARS LATER.

09/20/2018
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC0CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HEMPSTEAD FORD LINCOLN (301 N FRANKLIN ST, HEMPSTEAD, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE DEALER WOULD NOT TAKE THE CONTACT'S PERSONAL INFORMATION TO CALL HIM WHEN THE PARTS ARRIVED BECAUSE THE VEHICLE WAS NOT PURCHASED AT THEIR LOCATION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/12/2018
Components: AIR BAGS
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC0CR******
Summary

"TAKATA RECALL" MY STEP FATHER IS 82 YEARS OLD AND OFTEN HAS SOMEONE WITH HIM IN THE CAR OR HAS SOMEONE DRIVE HIS CAR. THIS RECALL IS QUITE OLD AND WE ARE NOT BEING GIVEN ANY INFORMATION ON WHEN THIS AIR BAG WILL BE REPLACED. SINCE SOMEONES LIFE IS AT RISK I FAIL TO UNDERSTAND HOW THIS CAN CONTINUE TO BE DELAYED. (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

09/07/2018
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC1CR******
Summary

TAKATA RECALL - I'M STARTING MY 4TH MONTH IN A RENTAL CAR SINCE MY MKZ WAS DEEMED UNSAFE FOR FRONT PASSENGERS. ARE THERE ANY UPDATES ON WHEN THE PARTS WILL BE AVAILABLE? THOUGH THE RENTAL IS NICE ENOUGH, I WANT TO DRIVE MY CAR AND NOT STORE IT IN MY GARAGE. I LOVE MY MKZ!

08/24/2018
Components: STEERING
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L32CR******
Summary

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. WHILE OPERATING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE MESSAGES "POWER STEERING FAILURE" AND "ADVANCE TRACKING FAILURE" DISPLAYED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MAGIC CITY FORD, 809 WILLIAMSON RD. NE, ROANOKE, VA) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 130,000.

08/16/2018
Components: EXTERIOR LIGHTING
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC8CR******
Summary

MY 2012 LINCOLN MKZ HAS A TAIL LAMP THAT DOES NOT ILLUMINATE, AND THE BRAKE LIGHT IS NOT AS BRIGHT AS THE BRAKE LIGHT ON THE DRIVER'S SIDE. THE CAR HAS ABOUT 54,000 MILES. THE ENTIRE TAIL LAMP ASSEMBLY HAS TO BE REPLACED AT A COST OF $300-$400 WHEN IN THE PAST A $3 BULB WOULD BE THE FIX. 14M03 TAIL LAMP ASSEMBLY EXTENDED COVERAGE SHOULD INCLUDE ANY FORD TAIL LIGHT WITH THIS PROBLEM. IN THE PAST, REPLACING A BULB WOULD FIX THE PROBLEM, BUT THE MANUFACTURER NOW PRODUCES A CAR THAT PLACES AN UNFAIR COST BURDEN ON THE OWNER. THE DESIGN IS RIDICULOUS AND MAY CAUSE A SAFETY ISSUE.

08/15/2018
Components: AIR BAGS
Incident Date: 01/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2JC0CR******
Summary

I PURCHASED THIS AUTO USED FROM A DEALER LOT. I DO NOT KNOW IF THE RECALL FOR THE REFERENCED AUTO WAS CORRECTED?

08/15/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 07/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2JC0CR******
Summary

I PURCHASED THIS VEHICLE USED IN 2014FROM A FORD LINCOLN, MERCURY DEALERSHIP. I AM NOW ATTEMPTING, THROUGH DISCOVERY, TO DETERMINE IF THIS VEHICLE VIA ITS VIN# HAS ANY RECALLS AGAINST IT!

08/08/2018
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 10/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L35CR******
Summary

I CURRENTLY HAVE A RENTAL CAR BECAUSE OF THE "TAKATA RECALL", BUT THE MAIN ISSUE IS THE TRACTION CONTROL FUNCTION. THE ADJUSTMENTS MADE WHEN TRACTION CONTROL IS ON, DURING PERIODS OF RAIN HAVE ALMOST CAUSE 3 COLLISIONS I THINK OF. ITS NOT LIKE A LOSS OF POWER STEERING, BUT AN OVERCOMPENSATION. IT FEELS READY TO HYDROPLANE WHEN EVER THERE IS HEAVY RAIN. I HAVE ALSO REPLACED ALL FOUR WHEELS AND IT MAKES NO DIFFERENCE.

08/02/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 07/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L33CR******
Summary

WHILE DRIVING THERE IS A LARGE POP SOUND AND THEN EXTREME STATIC / "WHITE NOISE" THAT COMES THROUGH THE SPEAKER SYSTEM EVEN IF THE AUDIO IS TURNED OFF. IT WILL PERIODICALLY DO THIS OFF AND ON AND IS EXTREMELY LOUD AND DISTRACTING WHILE DRIVING. ALSO BECAUSE IT IS SO SPORADIC AND THE POP AND STATIC NOISE IS NEVER KNOWN WHEN IT IS GOING TO HAPPEN IT HAS NEARLY CAUSED ACCIDENTS FROM BEING SCARED WHEN IT COMES ON SUDDENLY. IT DOES THIS WHILE CITY DRIVING OR HIGHWAY DRIVING. I CAN NOT TAKE A PICTURE OF A SOUND BUT I DO HAVE VIDEO AND YOU CAN ALSO YOUTUBE OTHER PEOPLES COMPLAINTS ABOUT THIS ISSUE. IT BEGAN FOR ME ON JULY 24, 2018 AND HAS CONTINUED TO HAPPEN ON A DAILY BASIS SINCE THEN.

06/15/2018
Components: AIR BAGS
Incident Date: 06/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC4CR******
Summary

TAKATA INFLACTORS RECALL OF JAN. 2017 PASSENGER AIRBAG INFLATOR REPLACEMENT STILL NOT AVAILABLE. "TAKATA RECALL"

06/07/2018
Components: POWER TRAIN
Incident Date: 05/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L30CR******
Summary

WHILE DRIVING ON THE FREEWAY 50 -60 MPH THE CAR WILL SHUT OFF WITHOUT WARNING ON THE DASH IS SAYS PULL OVER SAFELY. THE CAR RESTARTS ONCE STOPPED THE KEY TURNED OFF THEN ON. THE PROBLEM IS VERY DANGEROUS ., ESPECIALLY IN HEAVY TRAFFIC.THIS HAS HAPPENED 7-8 TIMES IN THE PAST 2 MONTHS.

06/04/2018
Components: AIR BAGS
Incident Date: 06/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC3CR******
Summary

RECENTLY I RECEIVED A LETTER FROM THE LINCOLN MOTOR COMPANY ADVISING ME OF A RECALL REGARDING MY CAR'S AIRBAGS. I CONTACTED MY LOCAL FORD DEALERSHIP, DUE TO NO LINCOLN DEALERSHIP NEARBY AND WAS TOLD NO PARTS WERE AVAILABLE TO REPLACE MY CARS AIRBAG. ON JUNE 4, 2018 I RECEIVED A SECOND NOTICE ADVISING ME AGAIN OF THE RECALL AND ALSO NO PARTS ARE CURRENTLY AVAILABLE TO REPAIR THE SAFETY DEFECT. WHEN WILL THE SAFETY DEFECT BE REPAIRED ON MY VEHICLE? WHY AM I GETTING NOTICES OF THE RECALL BUT NOTHING IS BEING DONE? PLEASE ADVISE ME WHEN THIS SAFETY ISSUE WILL BE RESOLVED.

05/18/2018
Components: AIR BAGS
Incident Date: 03/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC1CR******
Summary

TAKATA RECALL HAS NOT BEEN REMEDIED. I RECEIVED THE RECALL NOTICE (17S01/NHTSA 17V-024) MARCH 2017.

03/14/2018
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC8CR******
Summary

I RECEIVED A SAFETY RECALL NOTICE FROM LINCOLN MOTOR COMPANY (17S01) STATING THE AIRBAG ON MY VEHICLE WAS DEFECTIVE AND I WOULD BE NOTIFIED WHEN PARTS WERE AVAILABLE. IT HAS BEEN 1 YEAR AND NO NOTIFICATION. I BELIEVE THE MANUFACTURE HAS HAD SUFFICIENT TIME TO PRODUCE THE PART AND DISTRIBUTE TO DEALERS TO CORRECT THIS DEFICIENCY, YET NOTHING HAS BEEN DONE. THUS FAR THEIR HAS BEEN NO ACCIDENT AND IT IS UNKNOWN IF THE AIRBAG WILL DEPLOY PROPERLY SHOULD A COLLISION OCCUR.

03/02/2018
Components: AIR BAGS
Incident Date: 02/13/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3LNHL2GC3CR******
Summary

TL* THE CONTACT OWNED A 2012 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

02/03/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L38CR******
Summary

DRIVING ON THE HIGHWAY AT APPROX 65 MPH, A MESSAGE APPEARED TO PULL OVER. AT THE SAME TIME, THE CAR LOST ALL POWER. THE GAS PETAL NO LONGER WORKED. THIS HAS HAPPENED TWICE. THE CAR HAS RIGHT AT 60K MILES.

02/02/2018
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC3CR******
Summary

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (WALLACE LINCOLN, 5555 US 1, FORT PIERCE, FL 34902) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/01/2018
Components: UNKNOWN OR OTHER
Incident Date: 01/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC3CR******
Summary

DRIVER'S SIDE DOOR LOCK WILL NOT UNLOCK FROM INSIDE OF CAR. THIS IS A SAFETY FACTOR IN THE EVENT OF AN ACCIDENT. NOT ABLE TO OPEN DOOR FROM INSIDE - HAD TO ROLL WINDOW DOWN AND OPEN FROM HANDLE ON OUTSIDE OF CAR. VEHICLE WAS STATIONARY.

01/22/2018
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC1CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LANDMARK LINCOLN AT (303) 761-1560 (5000 S BROADWAY, ENGLEWOOD, CO 80113) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/09/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 01/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L30CR******
Summary

THE ELECTRIC ASSIST POWER STEERING HAS FAILED

12/27/2017
Components: AIR BAGS
Incident Date: 12/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L38CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ED HOWARD LINCOLN, 7110 S TAMIAMI TRAIL, SARASOTA, FL 34231 (941) 921-4402) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A LETTER FROM TK HOLDINGS, ALERTING HER THAT TAKATA FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TTC RECEIVED NOTICE 3/2017 AIRBAG FAILURE 1/27/18 STILL NOT FIXED UPDATED 8/28/18*JB

12/18/2017
Components: AIR BAGS
Incident Date: 10/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GCXCR******
Summary

TAKATA RECALL I KEEP GETTING THE RUN AROUND FROM THE DEALERSHIP AND CUTOMER SERVICE. I ALSO WASN'T ABLE TO SELL MY CAR AS A TRADE IN BECAUSE THEY SAID "WE CAN'T SELL THAT, IT'S A LIABLITITY, SO WE HAVE TO SEND TO AUCTION", THEN OFFERED ME A LOW LOW PRICE, SO I KEPT IT, AND THERE IT SITS. I AM LOOKING AT JUST DISABLIING IT, I HAVE 6 GRANDSKIDS~3 CAN RIDE IN THE FRONT SEAT.

12/12/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC5CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JARRETT FORD (38300 DICK JARRETT WAY, DADE CITY, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED FORD COMPANY SAYS IT IS STILL LOOKING FOR A AIRBAG REPLACEMENT COMPANY TO PRODUCE THE RECALLED. UPDATED 8/27/18*JB

11/28/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC0CR******
Summary

I WAS NOTIFIED IN JANUARY OF 2017 OF A DEFECTIVE AIRBAG. SPECIFICALLY THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. I WAS TOLD VIA MAILING THAT ONCE A REMEDY IS SET IN PLACE INSTRUCTIONS ON WHERE IT IS NOW ALMOST 11 MONTHS LATER AND YET THE MANUFACTURES ARE STILL SAYING NO REMEDY IS YET AVAILABLE.

11/22/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC9CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED COURTESY FORD MORGAN CITY AT (985) 380-2277 (1107 BRASHEAR AVE, MORGAN CITY, LA 70380) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

11/20/2017
Components: AIR BAGS
Incident Date: 11/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L39CR******
Summary

TAKATA RECALL. I WAS NOTIFIED OF A RECALL OF TAKATA AIRBAG INFLATORS FOR MY CAR THIS DATE BY POSTCARD. FROM TK HOLDINGS, INC. I CONTACTED THE DEALER WHO INFORMED ME "THERE ARE NO PARTS AVAILABLE ANYWHERE TO REPAIR THE DEFECT." THUS, I HAVE NO REMEDY AVAILABLE TO REPAIR THIS SAFETY DEFECT IN MY CAR.

11/13/2017
Components: AIR BAGS
Incident Date: 05/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L38CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BAY LINCOLN (641 W 15TH ST, PANAMA CITY, FL 32401, (888) 500-5851) WAS CONTACTED AND CONFIRMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/13/2017
Components: AIR BAGS
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC5CR******
Summary

TAKATA RECALL WE HAVE RECEIVED MULTIPLE NOTICES OF THE RECALL BUT NO NOTICE TO TAKE THE VEHICLE IN FOR THE NEEDED REPAIR OR REPLACEMENT.

11/13/2017
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 10/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC2CR******
Summary

SERIOUS SAFETY CONCERN AFFECTING MANY LINCOLN MODELS. COULDN'T OPEN THE DRIVER SIDE DOOR AND HAD TO CRAWL OUT TO THE PASSENGER SIDE. THIS IS DANGEROUS IN THE EVENT OF A CAR CRASH. SO MANY VIDEOS ON THE WEB OF THIS PROBLEM. THIS MODEL YEAR SHOULD ALSO BE INCLUDED IN THE DOOR LOCK RECALL. HUGE INCONVENIENCE CRAWLING IN FROM THE PASSENGER SIDE, BUT AT LEAST I'M SMALL. I SURE WOULD FEEL SORRY FOR A BIGGER PERSON. MY VEHICLE WAS ALSO ASSEMBLED AT THE SAME PLANT DURING THE YEAR THE OTHER CARS WERE AFFECTED.

11/13/2017
Components: AIR BAGS
Incident Date: 11/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L37CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (ALBANY FORD SUBARU, 929 SAN PABLO AVE, ALBANY, CA 94706(510) 528-1244) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/11/2017
Components: AIR BAGS
Incident Date: 11/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L34CR******
Summary

I WAS MADE AWARE OF PASSENGER AIR BAG RECALL. I CONTACTED DEALER AND WAS TOLD THEY DO NOT HAVE PARTS AND CAN NOT TELL ME WHEN I CAN HAVE REPAIRS.

11/06/2017
Components: AIR BAGS
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LND2L37CR8******
Summary

"TAKATA RECALL" NOTIFIED OF RECALL MANY MONTHS AGO BUT EVERY TIME I CALL DEALER THEY SAY THEY DON'T HAVE REPLACEMENTS. DEALER IS ISLAND LINCOLN MERCURY ON MERRITT ISLAND, FL NOTE: DATE BELOW IS JUST A GUESS. I CAN NOT FIND NOTIFICATION

11/03/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L38CR******
Summary

I HAVE RECEIVED SAFETY RECALL NOTICE WITH A FAULT IN AIRBAG INFLATOR. ITS BEEN 9 MONTHS AND CAR MANUFACTURER DOESN'T HAVE A REMEDY. IN FUTURE IF THERE IS COLLISION THEN THIS VEHICLE DRIVER RISKS A SERIOUS PHYSICAL INJURY. I WOULD LIKE NHTSA FACILITATE A SPEEDIER REPLACEMENT OF THE DEFECTIVE PART.

11/02/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L39CR******
Summary

GOT TAKATA RECALL NOTICE IN MARCH, TOOK IN TO LIVERMORE AUTO GROUP , THEY HAD CAR FOR A DAY THEN TOLD ME PARTS ARE NOT MADE YET , THEY SAID I WOULD BE CALLED WHEN PARTS ARE MADE. STILL WAITING FOR THEM TO CALL , WORRIED ABOUT SAFETY OF WIFE DRIVING THE CAR WITH DEFECTIVE AIRBAGS

11/02/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC9CR******
Summary

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GALPIN PREMIERE COLLECTION IN VAN NUYS, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/02/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L38CR******
Summary

TAKATA RECALL. PASSENGER AIRBAG IS AFFECTED. CANNOT DRIVE VEHICLE WITH A PASSENGER IN FRONT SEAT. MULTIPLE DEALER CONTACTS HAVE BEEN UNSUCCESSFUL.

10/31/2017
Components: AIR BAGS
Incident Date: 10/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC7CR******
Summary

"TAKATA RECALL" THE AIRBAG INFLATORS PART FOR MY VEHICLE NOT AVAILABLE FROM MANUFACTURE AFTER RECEIVING NOTICES TO HAVE PARTS REPLACED AT DEALERSHIP. CONSUMER SAFETY AT HIGH RISK. "TAKATA RECALL" AIRBAG INFLATORS PART NOT AVAILABLE TO BE REPLACED AFTER RECEIVING SEVERAL NOTICES FROM MANUFACTURER. CONSUMER SAFETY AT RISK. HELP!!!!!!!

10/30/2017
Components: AIR BAGS
Incident Date: 01/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC1CR******
Summary

TAKATA RECALL THE DEALER, ED HOWARD, IN SARASOTA, FL SAID THEY WOULD NOT BE GETTING ANY AIRBAGS AND THEREFORE COULD NOT REPLACE MY AIRBAGS EVEN THOUGH THERE IS A RECALL.

10/26/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC7CR******
Summary

TAKATA RECALL. THE FIRST RECALL NOTICE WAS IN MARCH 2017, NO PARTS AVAILABLE FOR REPLACING THE AIRBAG, A SECOND NOTICE CAME TO ME IN OCT. 26, 2017. THE DEALERS STILL DO NOT HAVE REPLACEMENT PARTS. I HAVE NOT HAD A PROBLEM WITH THE AIRBAG BUT I'D FEEL SAFER IF THE AIRBAG WAS REPLACED !!!

10/25/2017
Components: AIR BAGS
Incident Date: 03/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC5CR******
Summary

TAKATA RECALL: I RECEIVED A RECALL NOTICE IN MARCH 2017. I'VE CALLED DEALERS TWICE SINCE THEN, MOST RECENTLY IN MID-OCTOBER, ONLY TO BE TOLD THAT REPAIR PARTS ARE NOT YET AVAILABLE. WHAT RECOURSE DO I HAVE IF LINCOLN IS UNABLE OR UNWILLING TO PROVIDE THE REPAIR? AM I ABLE TO EVEN SELL THIS CAR WITH AN UNRESOLVED RECALL?

10/25/2017
Components: AIR BAGS
Incident Date: 10/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC1CR******
Summary

TAKATA RECALL I RECEIVED A RECALL NOTICE BUT THE DEALERSHIP SAYS IT HAS BEEN WAITING FOR MONTHS FOR THE PARTS AND STILL DOES NOT HAVE THEM. NOW, I HAVE RECEIVED A NOTICE FROM TK HOLDINGS ABOUT THE BANKRUPTCY. WHAT DO I DO? SHOULD I REGISTER MY EMAIL ADDRESS WITH THEM AS THEY ADVISE OR NOT?

10/24/2017
Components: AIR BAGS
Incident Date: 10/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L32CR******
Summary

THE PASSENGER FRONTAL AIRBAG INFLATOR HAS BEEN RECALLED IN MARCH 2017. AS OF TODAY, 2017.10.24, THE CERTIFIED LINCOLN DEALER IN AUSTIN TEXAS DOES NOT HAVE A REPLACEMENT FOR THIS RECALLED ITEM. I CALLED IN MARCH AND AGAIN TODAY, AND REPLACEMENT PARTS ARE NOT AVAILABLE. THIS IS A SAFETY ISSUE THAT SHOULD BE FIXED BEFORE A POTENTIAL AIRBAG DEPLOYMENT HAPPENS.

10/24/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC8CR******
Summary

TAKATA RECALL....IT HAS BEEN ALMOST A YEAR NOW AND NO RESOLUTION?...I'M .DRIVING IN AN MKZ PORTABLE LAND MINE AND LINCOLN DOES NOT SEEM TO CARE ABOUT MY FAMILY'S SAFETY.

10/23/2017
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC5CR******
Summary

TAKATA RECALL. I HAVE SPOKEN WITH (SHAY) IN THE SERVICE DEPARTMENT AT NORTH PARK LINCOLN DEALER SAN ANTONIO TEXAS (210-341-8841) WHERE I HAD PURCHASED MY VEHICLE 2012. SHE ADVISED ME THEY HAVE NOT RECEIVED AIRBAGS FOR 2 YEARS NOW AND CANNOT REPLACE MY AIRBAG THAT IS UNDER RECALL BASED ON MY VIN. ALSO, ADVISED ME THAT THEY DO NOT HAVE ANY INFORMATION AS TO A DATE WHEN I WOULD BE ABLE TO GET THE AIRBAG REPLACED.

10/23/2017
Components: AIR BAGS
Incident Date: 10/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC5CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NORTH PARK LINCOLN (9207 SAN PEDRO AVENUE, SAN ANTONIO, TX 78216; 210-341-8841) WHO STATED THAT THEY RECEIVED REPAIR PARTS OR INFORMATION REGARDING THE REPAIR FROM THE MANUFACTURER IN THE LAST TWO YEARS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/23/2017
Components: AIR BAGS
Incident Date: 10/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC4CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V348000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GREENWAY FORD (9001 EAST COLONIAL DRIVE, ORLANDO, FL 32817; 1-888-832-6125) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS

10/20/2017
Components: AIR BAGS
Incident Date: 02/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GCXCR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (ALEX KARRAS LINCOLN, 6760 14TH STREET W, BRANDENTON, FL 34207) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/20/2017
Components: AIR BAGS
Incident Date: 11/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC4CR******
Summary

I HAVE BEEN WAITING FOR A YEAR. I CALLED THE FORD DEALER IN WESLEY CHAPEL-FL.33453. I HAVE ALSO CALLED THE PEOPLE IN HIGHER-UP . LGM

10/20/2017
Components: AIR BAGS
Incident Date: 01/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L3XCR******
Summary

TAMARA RECALL, AIRBAG HAS NOT BEEN REPLACED YET FROM JANUARY 10, 2017 RECALL.

10/18/2017
Components: AIR BAGS
Incident Date: 03/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GCXCR******
Summary

NOTIFICATION RECEIVED MARCH, 2017 ABOUT RECALL. NO FOLLOW-UP INFORMATION RECEIVED FROM ANY DEALER AS TO ABILITY TO REPAIR, TO DATE.

10/13/2017
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 10/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC7CR******
Summary

THE SUNROOF ON MY CAR RANDOMLY EXPLODED WHILE DRIVING DOWN THE HIGHWAY.

10/04/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC8CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/28/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC7CR******
Summary

LETTER FROM CONGRESSMAN HICE ON BEHALF OF CONSTITUENT RE VEHICLE UNSAFE TO DRIVE DUE TO THE SAFETY RECALL NOTICE ON PASSENGER AIRBAG 2012 MKZ. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEED A REASONABLE AMOUNT OF TIME. UPDATED 09/28/2017*JS

09/13/2017
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 08/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC1CR******
Summary

UNABLE TO SECURE VEHICLE. FRONT DRIVER SIDE DOOR WILL NOT LOCK/UNLOCK BY USING ANY ELECTRIC METHOD OR BY USING KEY MECHANICALLY IN EXTERIOR DOOR LOCK.

08/24/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 05/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L33CR******
Summary

I HAVE BEEN INFORMED THAT THE ENTIRE STEERING ASSEMBLY AND THE ELECTRONIC STEERING MUST BE REPLACED DUE TO A FAILURE OF THE STEERING MOTOR SENSOR. THIS REPAIR IS ESTIMATED TO COST $2100. OTHER 2012 LINCOLN MKZ HYBRIDS WERE RECALLED FOR THIS SAME FAULT, NHTSA ID 15V340000, BUT MY CAR DOES NOT SEEM TO BE COVERED. IT SEEMS TO ME THAT MY CAR HAS THE SAME PROBLEM AND WHATEVER CORRECTION OR RUNNING CHANGE THEY MADE TO THE PRODUCTION LINE DID NOT ADEQUATELY FIX THE ISSUE. I WAS DRIVING THE CAR WHEN A WARNING LIGHT (YELLOW WRENCH) CAME ON. I STOPPED THE CAR, CHECKED THE MANUAL AND COULD FIND NO REFERENCE TO THIS WARNING LIGHT. IT DID NOT REAPPEAR WHEN I RESTARTED THE CAR AND NEVER CAME BACK ON.

08/22/2017
Components: EXTERIOR LIGHTING
Incident Date: 08/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC1CR******
Summary

DRIVERS SIDE REAR BRAKE LIGHT MALFUNCTION. LIGHTS ARE LED CONSTRUCTION CONTAINING 3 ELEMENTS. 2 ELEMENTS HAVE FAILED. THIS REPAIR COSTS$400.00 BECAUSE THE LED'S CANNOT BE REPAIRED. LINCOLN HAS EXTENDED COVERAGE ON 2010 AND 2011 MERCURY MILAN AND LINCOLN MKZ MODELS . THIS IS CALLED 14M03 TAIL LAMP ASSEMBLY EXTENDED COVERAGE. THEY HAVE EXTENDED COVERAGE ON THESE MODELS TO 10 YEARS OR 150,000 MILES. I BELIEVE THE 2012 MODELS SUCH AS MY CURRENT CAR SHOULD ALSO HAVE BEEN COVERED BECAUSE THE 2011 AND 2012 MKZ IS SO SIMILAR. FURTHER LOSS OF BRAKE LIGHTS IS A SERIOUS SAFETY ISSUE ESPECIALLY BECAUSE OF THE EXTREME EXPENSE THAT IS INVOLVED IN REPLACING TWO TAIL LIGHT ASSEMBLIES AND A CENTER LIGHT ASSEMBLY WERE ALL THREE TO FAIL. I BELIEVE USE OF LED LIGHTING SHOULD BE WARRANTIED FOR THE PROJECTED LIFE OF THE CAR DUE TO COST. MY VEHICLE WAS NOT DAMAGED. THE LIGHT SIMPLY FAILED DUE TO MANUFACTURING OF DESIGN ISSUES.

08/15/2017
Components: UNKNOWN OR OTHER
Incident Date: 08/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GCXCR******
Summary

SEVERAL MONTHS AGO DRIVER SIDE DOOR HANDLE QUIT WORKING ON BOTH OF OUR CARS LESS THAN A MONTH APART(LINCOLN MKX 2012 ) - HAD TO OPEN DOOR FROM OUTSIDE, BOTH HAVE BEEN FIXED. ON MALE'S CAR - NOW PASSENGER SIDE FRONT DOOR HANDLE WILL NOT RETURN TO PROPER POSITION AND DOOR WILL NOT LOCK. EVEN WITH OTHER DOORS LOCKED, PASSENGER SIDE FRONT DOOR CAN BE OPENED FROM OUTSIDE. THIS WAS DISCOVERED WHEN PARKING CAR AND TRYING TO LOCK DOORS. SINCE DOOR CAN BE OPENED FROM OUTSIDE WHILE APPARENTLY IN LOCKED POSITION, THIS CREATES A SAFETY PROBLEM FOR THE WELFARE OF OCCUPANTS. (NOW WONDER HOW SOON BEFORE THIS HAPPENS TO OTHER DOORS ON CAR AND TO DOORS ON WIFE'S CAR.)

08/11/2017
Components: STRUCTURE
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L39CR******
Summary

DRIVER'S SIDE DOOR LATCH IS FAILED, IDENTICAL TO THE ACTIVE 2013-2014 MODEL YEARS FAILURE. DOOR WILL NOT SHUT PROPERLY, CANNOT BE LOCKED, AND OCCASIONALLY REQUIRES OUTSIDE ASSISTANCE TO OPEN THE DOOR. DOOR HANDLE WILL NOT RETRACT FULLY, AND LOCKING MECHANISM IS FAILED. OPENING THE DOOR WHILE LOCKED IS POSSIBLE. I SUSPECT IT WOULD FAIL IN A CRASH, SINCE THE LOCKING BAR IS OBVIOUSLY NOT ENGAGED. FORD DECLAIMS ANY RESPONSIBILITY FOR THIS ITEM. MATCHING RECALL NUMBER IS 15S16.

08/08/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GCXCR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FAIRWAY LINCOLN MAZDA OF SAVANNAH, GEORGIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PARTS WERE ON BACKORDER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/27/17*LJ UPDATED 10/11/2017*JS

08/07/2017
Components: AIR BAGS
Incident Date: 03/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC2CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (ALLAN VIGIL FORD LINCOLN, 6790 MT ZION BLVD, MORROW, GA 30260, (678) 364-3673) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/17*LJ *JS

07/28/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L36CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER (TED BRITT FORD SALES, 11165 FAIRFAX BLVD, FAIRFAX, VA, 22030) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE AND THAT THEY WERE NOT CERTAIN WHEN THEY WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/19/2017
Components: UNKNOWN OR OTHER
Incident Date: 07/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC3CR******
Summary

DRIVER'S DOOR DOES NOT OPEN FROM THE INSIDE. IT APPEARS THAT A WIRE HAS SNAPPED CAUSING THIS ISSUE. I HAVE TO ROLL THE WINDOW DOWN TO OPEN THE DOOR FROM THE OUTSIDE.

07/17/2017
Components: AIR BAGS
Incident Date: 01/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2JC2CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (VIC BAILEY FORD LINCON LOCATED AT 501 E DANIEL MORGAN AVE SPARTANBURG, SC 29302 888-349-4165) WHO STATED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/11/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC3CR******
Summary

TAKATA RECALL. RECEIVED RECALL NOTICE IN 3/2017 FOR PASSENGER FRONTAL AIRBAG INFLATOR. STILL CAN'T GET REPAIRED. DEALER SAYS THEY HAVEN'T RECEIVED REPLACEMENT PARTS. WAITING TOO LONG FOR RECALL REPAIR. IT APPEARS THAT S. FLORIDA SHOULD BE A HIGH PRIORITY FOR REPAIR PARTS DUE TO HIGH HEAT AND HUMIDITY.

06/20/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC1CR******
Summary

THE METAL PART ON THE CABLE CONNECTING BATTERY TO OTHER PARTS OF VEHICLE CRACKED. HAD STOPPED TO GET BATTERY CHECKED AND SERVICE PERSONNEL FOUND THE CRACK IN THE METAL PART ON CABLE THAT CONTAINS 2 FUSES. CAR HAD BEEN HESITANT ON STARTING TWICE IN THE WEEK. SAFETY PROBLEM IF PART HAD BROKEN COMPLETELY INTO WHILE ON INTERSTATE OR IN AN AREA NOT HEAVILY POPULATED. COULD HAVE CAUSED A SERIOUS IF NOT FATAL ACCIDENT.

06/20/2017
Components: AIR BAGS
Incident Date: 03/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC5CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ASHEVILLE FORD IN ASHEVILLE, NC) AND WAS INFORMED THAT THE PASSENGER SIDE AIR BAG SHOULD NOT DEPLOY IF NO ONE WAS SEATED ON THE SEAT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/26/2017
Components: AIR BAGS
Incident Date: 05/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC9CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/03/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC9CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

05/03/2017
Components: SERVICE BRAKES
Incident Date: 03/13/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 3LNDL2L37CR******
Summary

TRAVELING SOUTH ON CT15 IN STOP AND GO TRAFFIC. TRAFFIC WAS MOVING AT ABOUT 40 MPH AND STOPPED SUDDENLY. I APPLIED PRESUURE TO BRAKE PEDAL TO STOP. PEDAL WENT TO FLOOR. IT APPEARED THAT MINIMUAL REGENERATIVE BRAKING WAS ENGAGED BUT NO ADDITIONAL FRICTION BRAKING. CAR HAD PLENTY OF DISTANCE IN WHICH TO STOP [ MORE THAN 140 FEET]. CAR SLOWED FOR A TIME BUT WHEN SPEED WAS REDUCED TO ABOUT 10 MPH, THE REGENERATIVE BRAKING DISENGAGED AND CAR SURGED FORWARD AND REAR ENDED TRUCK CAUSING SUBSTANTIAL BODY DAMAGE. NO WARNING LIGHTS WERE LITE ON DASH. DEALERS HAD INSPECTED BRAKE BOTH BEFORE AND AFTER CRASH AND REPORTED NO PROBLEMS. SIMULATED BRAKE ASSIST DID NOT PROVIDE ANY RESISTANCE TO PRESSURE ON PEDAL. BRAKE PEDAL POSITION SENSOR DID NOT GENERATE BRAKE REQUEST OR ABS AND ECM DID NOT RECONGNIZE REQUEST FOR EXTRA BRAKING. EXTREME PRESSURE ON BRAKE PEDAL DID NOT ACTIVATE FAIL/SAFE MANUAL FRICTION BRAKING. CAR SHOULD STOP IN 140 FEET FROM 60 MPH. QUESTIONS - WHAT WAS THE CAUSE OF THE SBA NOT ACTIVATING? WHY DID THE ABS AND ECM IGNORE OR NOT PROPERLY RESPOND TO THE BRAKING REQUEST? WHY THE FAIL/SAFE FRICTION BRAKING MODE FAIL TO ACTIVATE? WHAT PEDAL PRESSURE IS REQUIRED TO ACTIVATE MODE? THERE ARE NUMEROUS PRIOR REPORTS OF SIMILAR SYMPTOMS CAUSING ACCIDENTS IN 2011/2012 LINCOLN/FORD HYBRIDS. WHAT IS THE STOPPING DISTANCE FROM 60 MPH IN FAIL/SAFE MODE. FORD LITERATURE ON THE HYBRID BRAKING SYSTEM DOES NOT SPEAK TO THIS ISSUE OR GIVE ANY WARNING TO CUSTOMERS. HOW IS THE FAIL/SAFE FRICTION BRAKING SYSTEM TESTED TO INSURE PROPER OPERATION IN AN EMERGENCY? WHY DOES THE BRAKE PEDAL GO TO THE FLOOR WHEN DRIVER IS ATTEMPTING A PANIC STOP?

03/24/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GCXCR******
Summary

DRIVER'S SIDE DOOR LOCK WILL NOT UNLOCK FROM INSIDE OF CAR. THIS IS A SAFETY FACTOR IN THE EVENT OF AN ACCIDENT. NOT ABLE TO OPEN DOOR FROM INSIDE - HAD TO ROLL WINDOW DOWN AND OPEN FROM HANDLE ON OUTSIDE OF CAR. NATURALLY IF TRYING TO OPEN DOOR, VEHICLE IS STOPPED.

03/13/2017
Components: AIR BAGS
Incident Date: 03/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC5CR******
Summary

I RECEIVED A RECALL NOTICE 17S01/NHTSA RECALL 17V-024. TOOK IT TO THE DEALER BUT THEY SAY THEY DON'T HAVE PARTS UNTIL JUNE. IN THE MEANTIME I DRIVE WITH THE CONCERN THIS AIRBAG MAY DEPLOY ANY MOMENT.

03/11/2017
Components: UNKNOWN OR OTHER
Incident Date: 02/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2JC0CR******
Summary

FAULTY INSIDE DOOR HANDLE ASSEMBLY. SAME FAILED PART AS THE 2013 AND 2014 LINCOLN MKZ RECALL. WHILE DRIVING ON HIGHWAY DOOR FLEW OPEN AND WOULDN'T SHUT OR LOCK. HAD TO REPLACE DOOR HANDLE ASSEMBLY WITH A ANOTHER FAILED PART. BECAUSE FOR SOME REASON 2012MKZ IS NOT PART OF THE RECALL.

03/08/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC2CR******
Summary

TAKATA RECALL. I GOT A RECALL NOTICE FROM LINCOLN, BUT YOUR SITE SAYS THERE IS NO RECALL.

03/05/2017
Components: STEERING
Incident Date: 03/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L3XCR******
Summary

CAR WAS PARKED. STARTED CAR AND PUT TRANSMISSION IN REVERSE AND NOTICED THERE WAS NO POWER STEERING. WARNING ON DASH "POWER STEERING ASSIST FAILURE". ONLY 37,777 MILES ON CAR. PREVIOUS SERVICE RECORDS ON CAR STATED FIELD SERVICE ACTION 15N01 BUT IGNORED BY DEALER AT LEAST TWICE DURING WARRANTY PERIOD. NOW OUT OF WARRANTY.

02/27/2017
Components: UNKNOWN OR OTHER
Incident Date: 02/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC1CR******
Summary

DRIVER SIDE DOOR HANDLE/LOCK NOT OPERATING - VERY VERY HARD TO GET DOOR HANDLE/LOCK TO UNLOCK AND ALLOW ME TO EXIT CAR THRU DRIVER SIDE DOOR. EVEN FOB WOULD NOT WORK PROPERLY TO UNLOCK DOOR TO ALLOW EXIT. THIS COULD BE A VERY SERIOUS SAFETY FACTOR IN THE EVENT OF A COLLISION ESPECIALLY IF IT RESULTED IN A FIRE. THIS HAPPENED FOR THE FIST TIME ON 2/17/17 WHEN I ARRIVED AT WORK AND HAS CONTINUED SINCE.

11/29/2016
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 11/26/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 3LNHL2JC5CR******
Summary

TRAVELING N ON 95 JUST BEYOND RICHMOND VA ON 11/26/16 TRAFFIC CAME TO A STOP AND I WAS ATTENTIVE AND RECOGNIZED THE NEED TO BRAKE QUICKLY. THE CAR INITIALLY SLOWED BUT DID NOT RESPOND FURTHER TO APPLYING BRAKES. I REAR ENDED A JEEP GRAND CHEROKEE. MAJOR DAMAGE TO MY CAR - MINIMAL TO THE JEEP. AIRBAGS DID NOT DEPLOY. I AM STILL CONFUSED BY WHAT HAPPENED - I HAD TIME TO STOP THE VEHICLE BUT IT DID NOT RESPOND. I AM 60 YEARS OLD AND A LONG TIME CITY COMMUTER ALONG WITH HAVING TRAVELED THIS ROUTE REGULARLY SINCE 1979. I CANNOT HELP BUT CONCLUDE THERE WAS SOME TYPE OF BRAKE MALFUNCTION WITH MY 2012 LINCOLN MKZ. *TR

11/27/2016
Components: WHEELS
Incident Date: 02/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2JC8CR******
Summary

PURCHASED THE VEHICLE IN JANUARY 2015 WITH 23,000 MILES ON IT. HAVE HAD CONSISTENT ISSUES WITH THE LOW TIRE PRESSURE LIGHT COMING ON. APPARENTLY THE CHROME RIMS FLAKE AND CAUSE AND AIR LEAKAGE TO OCCUR. I HAVE HAD SEVERAL TIRE PLACES "FIX" THE ISSUE TO NO AVAIL. THE FIRST COMPANY FOUND A HAIRLINE CRACK ON THE INTERIOR OF THE RIM SO I THOUGHT THAT WAS THE ISSUE AND REPLACED RIM. THE ISSUE CONTINUED AND NOT ALWAYS ON THE SAME TIRE. I HAVE FOUND QUITE A FEW OTHERS ONLINE WITH A SIMILAR ISSUE SO I AM REPORTING IT IN THE HOPES THAT LINCOLN WILL RECTIFY THIS ISSUE WITH THEIR CHROME RIMS. I AM CONSTANTLY WORRIED THAT MY TIRE IS GOING TO BLOWOUT WHILE I AM DRIVING. I AM CURRENT,Y LOOKING AT REPLACING THE TIRES AND RIMS ALTOGETHER AS I WILL NEED NEW TIRES SOON. *TR

11/19/2016
Components: ENGINE
Incident Date: 11/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L38CR******
Summary

DRIVING ON INTERSTATE AT 70 MPH IN HEAVY TRAFFIC WITH CRUISE CONTROL ENGAGED. POWER CUT OUT AND CAR SLOWED DOWN RAPIDLY. THROTTLE PEDAL WAS INOPERATIVE WITH TOTAL LOSS OF POWER. COASTED TO SIDE OF ROAD WHILE DODGING SEMI-TRUCKS. SHUT CAR OFF AND POWER RESET. WAS ABLE TO CONTINUE TO DESTINATION. THE CAR LOST POWER PREVIOUSLY, 09/13/16, WHILE DRIVING IN TOWN, BUT AT THE LOWER SPEED IT WAS NOT LIFE THREATENING. THE ENGINE RESET AFTER RESTARTING THAT TIME ALSO. DEALER WAS NOTIFIED OF THAT INCIDENCE BUT NOT ABLE TO DUPLICATE PROBLEM.

11/09/2016
Components: STEERING,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 11/04/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 3LNHL2GC5CR******
Summary

I WAS ON A CITY STREET MAKING A LEFT TURN WHEN I WAS HIT BY A BARRELING CAR AFTER HE HIT ME ONCE THEN HE BACKED UP AND HIT ME AGAIN TO PUSH ME OUT OF THE WAY HE TOOK OFF THEN MY CAR ACCELERATED GOING UP CURBS THE STEERING AN BRAKES DID NOT WORK IT TOOK TWO OF US TO AVOID A BRICK WALL AFTER PULLING THE EMERGENCY BRAKE TWICE IT FINALLY STOPPED WITH A BANG

10/04/2016
Components: UNKNOWN OR OTHER
Incident Date: 10/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC2CR******
Summary

DRIVERS SIDE DOOR HANDLE BECAME INOPERATIVE FOR NO APPARENT REASON. CANNOT GET OUT OF CAR THROUGH DRIVERS DOOR WITHOUT USING OUTSIDE HANDLE BY REACHING OUT OF WINDOW. THIS PROBLEM HAS BEEN A RECALL ON OTHER YEARS AND SIMILAR MAKES WITH FORD BUT NOT MY VEHICLE. NO WAY TO KNOW IF DOOR IS PROPERLY LATCHED AND CANNOT GET OUT IF EMERGENCY.

09/12/2016
Components: EXTERIOR LIGHTING
Incident Date: 09/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L32CR******
Summary

TONED FOR A REPORTED CAR FIRE, IN THE PARKING LOT OF SHAW'S SUPERMARKET, 625 MEADOW ST.. E-6 RESPONDED WITH LIGHTS AND SIREN TO THE SCENE. UPON ARRIVAL LPD CAPT. TYLER WAS ON-SCENE DIRECTING FIRE TO THE EFFECTED VEHICLE. THE DRIVER WAS STANDING OUTSIDE THE VEHICLE, NO SMOKE WAS SHOWING. THERE APPEARED TO BE A BURNED AREA ON THE LEFT SIDE DOOR ROCKER PANEL, FRONT TIP OF THE LINCOLN ILLUMINATED ROCKER PANEL. THE VEHICLE WAS PARKED AT THE TIME OF THE INCIDENT AND THE DRIVER HAD JUST RETURNED TO THE VEHICLE FROM SHOPPING, WHEN SHE OPENED THE DRIVER'S SIDE DOOR AND THE COMPARTMENT HAD SMOKE IN IT. THE FUSE BOXES WERE CHECKED AND NO FUSES HAD BEEN FUSED. THE RIGHT SIDE WAS CHECKED FOR AND HEAT AND DAMAGE. THE LED LINCOLN PANEL WAS REMOVED AND THE WIRE ENDS WERE TAPED. IT APPEARED THAT SOME MOISTURE HAD MADE IT'S WAY THROUGH THE GASKET AND MIGRATED TOWARDS THE POWER TERMINAL OF THE LED STRIP. POSSIBLE CORROSION ON THE WIRE CONTACTS COULD HAVE BEEN A CONTRIBUTING FACTOR IN THIS INCIDENT. I WILL BE CONTACTING THE NHSTA TO LEAVE AN INQUIRY.

09/09/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2JC0CR******
Summary

THE LATCH ON THE FRONT PASSENGER DOOR DOES NOT CLOSE PROPERLY, UNLESS YOU ADJUST IT MANUALLY. IT HAPPENS WHENEVER THE DOOR IS OPENED AND CLOSED.

08/22/2016
Components: UNKNOWN OR OTHER
Incident Date: 05/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC2CR******
Summary

FAULTY DOOR NOT OPENING FROM THE INSIDE, THERE IS A RECALL ON A LOT OF THE DOORS ON THE FORD VEHICLES BUT IT DIDN'T OPEN FOR MY VEHICLE

07/29/2016
Components: STRUCTURE
Incident Date: 07/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC5CR******
Summary

DRIVER SIDE DOOR WOULD NOT LATCH, UNTIL I PULLED UP ON THE DOOR HANDLE AND STUCK A SCREWDRIVER IN LATCH AREA TO PULL LATCH TO OPEN POSITION

03/02/2016
Components: STRUCTURE
Incident Date: 06/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L34CR******
Summary

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT WHILE PULLING ON THE DRIVERS SIDE FRONT DOOR HANDLE, THERE WAS A SNAP ON THE INSIDE OF THE DOOR AND IT WAS DIFFICULT TO OPEN THE DOOR. THE CONTACT ALSO STATED THAT WHEN THE DOOR WAS SECURED, IN ORDER TO EXIT THE LOCK BUTTON WAS PULLED UP AND THE HANDLE NEEDED TO BE PULLED AT THE SAME TIME. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INTERIOR DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

10/22/2015
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 10/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L30CR******
Summary

ATTEMPTED TO GET OUT OF THE CAR AND THE DRIVERS SIDE DOOR WOULD NOT OPEN. SHUT THE CAR OFF, TURNED IT BACK ON. HIT THE LOCK AND UNLOCK BUTTON SEVERAL TIMES AND STILL COULD NOT GET OUT OF THE VEHICLE. EVENTUALLY HAD TO OPEN IT FROM THE OUTSIDE.

06/27/2015
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 06/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L36CR******
Summary

APPROXIMATELY MARCH OF 2013. I WAS DRIVING NORTH ON MOULTON BLVD, SUDDENLY THE CAR LOST SPEED AND A RED TRIANGLE SHAPED CAME ON AND STATED "DRIVE TO SIDE OF ROAD SAFELY AND SHUT OFF THE CAR ENGINE" I TOOK IT TO LINCOLN GARAGE AND THEY KEPT MY CAR FOR A WEEK, WAITING FOR DIRECTIONS OF PROCEDURE FROM DETROIT, THEY TOLD ME THEY HAD REPLACED THE HYBRID BATTERY. THE CAR RAN GREAT AGAIN. JUNE 15, 2015 IT SHUT DOWN AGAIN, LIKE BEFORE, I TOOK IT TO THE LINCOLN DEALER, THEY SAID THERE WERE NOT ANY CODES, BUT TOLD ME IT WAS A BAD THROTTLE BODY, OF WHICH THEY CHANGED. JUNE 24,2015, THE CAR SHUT DOWN AGAIN, THE RED TRIANGLE SHAPE LIGHT CAME ON, TOOK IT INTO LINCOLN DEALER THE SAME DAY, THEY TOLD ME THE COMPUTER SAID THE CAR SHUT DOWN, BUT NO COMPUTER CODES. THIS MAKES ME THINK THAT A NEW THROTTLE BODY WAS NOT NECESSARY. A LINCOLN TECHNICIAN HAS BEEN DRIVING MY AUTOMOBILE FOR THE LAST FEW DAYS AND WILL DO SO OVER THIS WEEK-END. HE HAS A COMPUTER ATTACHED TO THE AUTO ENGINE, LOOKING FOR THE CAUSE. WHEN THE CAR SHUTS DOWN, PRESSING THE ACCELERATOR GETS NO RESPONSE.

06/25/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/25/2015
Crash: No
Fire: No
Summary

I GOT TO WORK AND I COULDN'T OPEN MY DRIVER'S SIDE DOOR TO EXIT THE CAR. I TRIED LOCKING AND UNLOCKING, USING THE KEY FAB TO LOCK AND UNLOCK AND EVENTUALLY I HAD TO CLIMB OVER THE PASSENGER SEAT AND EXIT VIA THE PASSENGER DOOR.

06/24/2015
Components: STEERING
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GCXCR******
Summary

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND EXCESSIVE FORCE WAS REQUIRED. AS A RESULT OF THE FAILURE, THE VEHICLE DROVE ONTO A CURB AND FRACTURED THE RIMS AND TIRES. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DIAGNOSE THE FAILURE. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

06/19/2015
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Incident Date: 06/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L37CR******
Summary

WHILE DRIVING 55 MPH ON HIGHWAY, RED TRIANGLE WITH "!" IN THE MIDDLE WITH TEXT "STOP SAFELY NOW" APPEARED ON DASHBOARD. AT THE SAME TIME THE ENGINE SHUT OFF (ALONG WITH THE AIR CONDITIONER AND RADIO). THE CAR WOULD NOT RESTART IN NEUTRAL. I HAD TO COAST TO THE SHOULDER OF THE HIGHWAY TO STOP, PUT THE CAR IN PARK, TURN THE KEY TO RESTART AND THEN DRIVE AGAIN. THIS HAPPENED 3 TIMES IN 45 MINUTES. I TOOK THE CAR TO A LINCOLN DEALERSHIP. THEY COULD NOT FIND ANYTHING WRONG OTHER THAN RECOMMENDING I PURCHASE A NEW BATTERY. I WAS SKEPTICAL, BUT DID SO JUST IN CASE. I PICKED UP THE CAR ON 6/16/15. ON 6/19/15 THE CAR TURNED OFF AGAIN WHILE DRIVING ON A HIGHWAY. THIS HAD HAPPENED PREVIOUSLY IN 2013 AND 2014. BOTH TIMES THE DEALERSHIP COULD NOT FIND ANYTHING WRONG WITH THE CAR. IT IS NOT SAFE FOR A CAR TO TURN OFF ON A HIGHWAY.

05/18/2015
Components: STEERING
Incident Date: 05/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L37LR******
Summary

THIS HAPPENED TO ME ONCE BEFORE IN APRIL OF 2015, DON'T REMEMBER THE DATE. HOWEVER ALSO ON FRIDAY MAY 15TH, 2015, I WAS BACKING MY LINCOLN MKZ 2012 HYBRID OUT OF THE CHURCH PARKING LOT AND THE STEERING WHEEL WOULDN'T TURN. I DASHBOARD WARNING LIGHT SAID POWER STEERING NOT FUNCTIONING OR SOMETHING SIMILAR. IT HAPPENED ONCE BEFORE IN APRIL, AND AT THAT TIME, I WAS ALSO PARKED, STARTED UP THE CAR AND IT WOULDN'T STEER. I STOPPED THE CAR, STARTED IT UP AGAIN AND THAT TIME IT CORRECTED ITSELF. I READ A REPORT ON THE INTERNET ABOUT 508 CASES BEING REPORTED AND UNDER INVESTIGATION SO I THOUGHT I WOULD ALSO SUBMIT A COMPLAINT. LUCKY FOR ME ON FRIDAY MAY 15TH, 2015 I WAS ACROSS THE STREET FROM A LOCAL INDEPENDENT CAR REPAIR SERVICE STATION. THEY CALLED HUDSON FORD IN HUDSON, WISCONSIN AND THE SERVICE DEPARTMENT THERE SAID IT WAS UNDER WARRANTY AND TO BRING IT UP TO THEIR SERVICE DEPARTMENT. I CALLED AT THE END OF THE DAY AND THEY SAID THAT THEY COULDN'T REPLICATE THE PROBLEM AND THEREFORE COULDN'T FIX IT. THE INDEPENDENT SERVICE STATION WHERE IT FIRST ENDED UP, DID A COMPUTER DIAGNOSTIC ON IT AND SAID IT WAS THE STEERING BOARD, OR CHIP. I AM AFRAID TO DRIVE THE CAR IN THE EVENT THE POWER STEERING GOES OUT WHEN I AM DRIVING. IT COULD CAUSE A HORRIBLE CRASH!! I SENT THE ARTICLE I FOUND ON THIS ISSUE TO THE HUDSON FORD DEALERSHIP'S SERVICE MANAGER'S EMAIL, AND THEN TALKED TO HER ABOUT THE ARTICLE. SHE SAID SHE'D READ IT. AT THIS POINT THEY STILL HAVE MY CAR. I PRAY THEY FIX IT. *TR

04/06/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2JC3CR******
Summary

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 50 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO RESPOND. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

01/28/2015
Components: STEERING,POWER TRAIN
Incident Date: 09/05/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3LNHL2GC4CR******
Summary

ON SPETEMBER 5, 2014, I WAS TRAVELING IN MISSOURI. THE CAR DIDN'T SEEM TO HANDLE AS IT SHOULD. I HAD A STOP SIGN, AND IT SEEMED TO BE OKAY THEN. I DECIDED TO SLOW DOWN IN CASE THERE WAS AN ISSUE. THE FIRST CURVE I CAME TO, THE CAR WOULD NOT TURN RIGHT, AND WENT DOWN A STEEP EMBANKMENT. ACCORDING TO THE POLICE REPORT, I WAS NEVER ABLE TO STEER IT RIGHT TOWARDS THE ROAD AGAIN. MY LEFT KNEE WAS INJURED. ALSO, THE CAR NEEDED A NEW PCM. ...UPDATED 01/29/15 *BF

01/25/2015
Components: AIR BAGS,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/24/2014
Crash: No
Fire: No
Summary

I FULLY STOPPED IN A PARKING PLACE WHERE I USE TO GO EVERY MONDAY TO PICK UP KIDS FROM A DANCING SCHOOL. AFTER I FULLY STOPPED AND TRY TO PUT THE CLUTCH ON P THE CAR ACCELERATED BY ITSELF. I WENT TROUGH A BUILDING AND AS I TRIED TO CONTROL THE CAR I WAS TRYING TO PUT IN P AND I WAS NOT ABLE. I KEPT MY FOOT ON THE BRAKE AND TRIED TO STABILIZE THE CAR..EVENTUALLY THE CAR ENDED IN A DITCH AND I WAS ABLE TO EXIT IMMEDIATELY. THE AIR BEGS OPENED ONLY AFTER I EXIT THE CAR. I WAS IN COMPLETE SHOCK AND I WAS TAKEN TO A LOCAL HOSPITAL BY THE RESCUE SQUAD. I ASKED MY INSURANCE TO KEEP THE COMPLETELY DAMAGED CAR TO BE INSPECTED BY LINCOLN INSPECTORS SINCE THE CAR HAD 2 PROBLEMS 1. ACCELERATED WHEN FULLY STOPPED 2 AIR BEGS DID NOT OPEN DURING THE CRASH WITH THE BUILDING MY INSURANCE CHUBB WROTE TO LINCOLN COMPANY BUT UNTIL TODAY NO ONE RESPONDED OR INSPECTED THE DAMAGED CAR. I WAS LUCKY THE KIDS WERE STILL IN CLASS, I COULD HAVE HEARD MANY OF THEM IF I WOULD HAVE BEEN A FEW MINUTES LATER. I REQUEST AN INVESTIGATION OF THE CAR SINCERELY *TR

10/09/2014
Components: STEERING
Incident Date: 05/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC8CR******
Summary

ON TURNING RIGHT POWER STEERING SHUTS OFF AND ONLY HAD MANUAL STEERING CONTROL UNTIL WHEELS WERE STRAIGHTENED AND THE POWER STEERING RETURNED. THIS ONLY HAPPENS ON TURNING RIGHT. WENT TO DEALER COMPLAINT IS ON FILE , DEALER SAID NOTHING WRONG NEW CARS POWER STEERING DIFFERENT THAN PREVIOUS CARS. THIS IS TERRIBLE AND IF NOT FIXED I AM GOING TO TRADE IN THIS CAR. IT IS THE WORST STEERING AUTO I EVER HAD. I AM 83 AND I HAVE HAD A LOT OF CARS IN MY LIFETIME FROM DIFFERENT AUTO COMPANIES BUT NONE EVER HAD THIS STEERING PROBLEM.. *TR

09/30/2014
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L32CR******
Summary

SEPTEMBER 25, 2014 - WHILE DRIVING APPROXIMATELY 40 MILES PER HOUR, THE "STOP CAR SAFETY NOW" WARNING CAME. I HAVE ABOUT 91,000 MILES ON THE VEHICLE. I HAD THE VEHICLE TOWED TO MAPLECREST FORD LINCOLN. THEY HAVE CHECKED THE VEHICLE, DRIVEN IT, CHECK FOR CODES AND HAVE FOUND NOTHING IN THREE DAYS OF CHECKING. THEY TOLD ME THAT THEY CONTACTED LINCOLN'S TECH TEAM FOR ASSISTANCE. THE TECH TEAM CANNOT DETERMINE WHAT IS WRONG WITH THE CAR. THE TWO OPTIONS THAT I HAVE BEEN GIVEN ARE 1. DO NOTHING AND SEE IF THE PROBLEM RECURS OR 2. CHANGE THE EXHAUST PURGE VALUE REFLESH & POWER CONTROL MODULE. BUT THEY HAVE NO IDEA IF THIS IS CORRECT ANY PROBLEM. LINCOLN IS NOT GUARANTEEING THAT CHANGING THIS MODULE WILL FIX THE PROBLEM SINCE THEY DON'T KNOW WHAT THE PROBLEM IS. THIS IS THE SECOND TIME THAT I HAVE RECEIVED THE "STOP CAR SAFELY NOW" WARNING. THE FIRST TIME WAS IN AUGUST OF 2013. I FILED A COMPLAINT THEN, WHICH WAS AS FOLLOWS: AUGUST 19, 2013 WHILE DRIVING APPROXIMATELY 25 MPH, THE STOP CAR SAFELY NOW WARNING MESSAGE ILLUMINATED AS THE VEHICLE INDEPENDENTLY DECELERATED. THE CONTACT SHUT THE ENGINE OFF AND WAS ABLE TO DRIVE WITHOUT FAILURE AFTER RESTARTING THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. HOWEVER, I DID HAVE THE CAR "REPAIRED". LICCARDI FORD REPLACED THE THROTTLE BODY AIR INTAKE .. ON OR ABOUT AUGUST 20, 2013. *TR

07/06/2014
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 06/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L33CR******
Summary

WHILE DRIVING ON TWO LANE ROAD APPROX. 50 MPH, ENGINE STOPPED, ADVANCE TRACK LIGHT CAME ON , LOST STEERING AND BREAKING, COASTED TO STOP. RESTARTED AND DROVE HOME. CARRIED TO DEALER , WHO REPLACED. *JS STEERING GEAR. COMPUTER SHOULD SHOW YOU WARNING BUT NOT SHUT VEHICLE DOWN LOOSING BREAKING AND STEERING. IF THERE HAD BEEN TRAFFIC OR HAD BEEN ON BUSY ROAD TRAVELING INT. SPEED COULD HAVE BEEN LIFE TAKING FOR MY FAMILY AND OTHERS ON SAME ROAD.

06/10/2014
Components: ENGINE
Incident Date: 06/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L37CR******
Summary

5 JUNE 14: ENGINE DIED WHILE STOPPED IN HEAVY TRAFFIC. RESTARTED IN PARK ON THIRD TRY. BRAKE AND CROSS TRAFFIC FAULT WARNING LIGHT CAME ON. DEALER UNABLE TO DUPLICATE PROBLEM. 7 JUNE 14: ENGINE DIED SECOND TIME AFTER ENTERING ENTRANCE STREET TO PARKING LOT AT 10 MPH. RESTARTED AFTER STOPPING AND PUTTING TRANSMISSION IN TO PARK. NO WARNING LIGHTS CAME ON. *TR

05/14/2014
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 05/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L3XCR******
Summary

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED WHILE TRAVELING 30 MPH, HIS FOOT WAS CAUGHT ON SOMETHING UNDERNEATH THE DASHBOARD WHILE HE WAS MOVING IT FROM THE ACCELERATOR TO THE BRAKE PEDAL. THE FAILURE OCCURRED ON 3 DIFFERENT OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 27,300. THE CURRENT MILEAGE WAS 27,348. UPDATED 7/25/14*CN UPDATED 8/28/2017*CN

09/16/2013
Components: STEERING
Incident Date: 09/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L32CR******
Summary

WHILE DRIVING NEAR MY HOME THE POWER STEERING FAILED WITH NO WARNING AND THE SERVICE ADVANCETRAC MESSAGE CAME ON. I HAVE THE CAR EXACTLY 2 YEARS AND HAVE ONLY A LITTLE OVER 11,000 MILES ON IT! THANK GOODNESS I WASN'T ON A HIGHWAY AND I WAS ONLY BLOCKS FROM MY HOME. *TR

09/16/2013
Components: STEERING
Incident Date: 09/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L32CR******
Summary

POWER STEERING QUIT WITH NO WARNING AND SERVICE ADVANCETRAC MESSAGE CAME ON. FORD SAYS THE RACK AND PINION STEERING NEEDED TO BE REPLACED. NOW I'M AFRAID TO DRIVE THE CAR, NO CONFIDENCE IN THE QUALITY AND SAFETY. *TR

08/19/2013
Components: POWER TRAIN
Incident Date: 08/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L32CR******
Summary

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE STOP CAR SAFELY NOW WARNING MESSAGE ILLUMINATED AS THE VEHICLE INDEPENDENTLY DECELERATED. THE CONTACT SHUT THE ENGINE OFF AND WAS ABLE TO DRIVE WITHOUT FAILURE AFTER RESTARTING THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. *TR

02/27/2013
Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,SEATS,ENGINE
Incident Date: 07/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 3LNHL2GC1CR******
Summary

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE SHOOK AND WENT INTO LIMP MODE. THE CONTACT ALSO STATED THAT WHILE MAKING A TURN AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY COULD NOT DUPLICATE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1,000. TYHE CONSUMER STATED THE VEHICLE IDLES ROUGH AT STAND STILL. IT SURGES WHEN ACCELERATING FROM AN ALMOST BRAKING STOP WHILE DRIVING. THE GARAGE DOOR HOME LING FAILS AT TIMES. BRAKE PEDAL MAKES A CLUNKING NOISE WHEN RELEASED. HEADLINES SAGS IN THE FRONT OF REAR WINDOW. UPDATED 06/17/2013 *JS

08/27/2012
Components: STEERING
Incident Date: 08/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 3LNDL2L30CR******
Summary

I WAS DRIVING AT ABOUT 15 MPH ALL OF A SUDDEN POWER STEERING FROZE. WARNING LIGHT "SERVICE ADVANCETRAC" AND "POWER STEERING FAILURE CAME ON. I TURNED CAR OFF AND ON AND STEERING WAS BACK TO NORMAL. TWO DAYS LATER THE SAME THING HAPPENED RIGHT AFTER STARTING THE CAR. THIS SITUATION IS VERY DANGEROUS, AS THE CAR WAS ALMOST IMPOSSIBLE TO CONTROL. CAR IS AT DEALER NOW, THEY SAY PART HAS A BACKLOG OF OVER 1700 UNITS. COULD TAKE MONTHS FOR REPAIR. *TR

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