EN

2012 Mazda CX-7 SUV AWD

4
Recalls
37
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 14.7%

Complaints
Recalls

37 Complaints

for 2012 MAZDA CX-7
11/29/2021
Components: EXTERIOR LIGHTING
Incident Date: 11/29/2021
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2A54C0******
Summary

The headlights are too dim for safe night driving. Bulbs also fail yearly. This is a common problem reported with 2012 MAZDA CX7

03/31/2021
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/19/2021
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2AM0C0******
Summary

THE VEHICLE WOULD NOT START, WOULD STALL OUT AND TURN OFF WHILE DRIVING. THE DRIVER'S SIDE WINDOW WILL NOT MOVE UP OR DOWN. THE CAR WOULD START WITH JUMPER CABLES, IDLE FOR A FEW MINUTES, THEN GO COMPLETELY DEAD, NO LIGHTS, NO BUZZ, NO NOTHING AS SOON AS IT WAS PUT INTO REVERSE. THE CAR HAS A NEW BATTERY, NEW COILS, NEW SPARK PLUGS AND CONTINUES TO MISFIRE. MAZDA HAS BEEN UNRESPONSIVE TO MESSAGES DUE TO OPEN RECALLS.

11/01/2020
Components: EXTERIOR LIGHTING
Incident Date: 10/23/2020
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2A56C0******
Summary

NO ACCIDENTS HAS HAPPENED, BUT THE LOW BEAM HEADLIGHTS KEEP BLOWING OUT. I HAVE TO HAVE THEM REPLACED EVERY 3-6 MONTHS. OBVIOUSLY THERE IS A PROBLEM. UPON DOING SEARCH ON INTERNET, I NOTICE SEVERAL COMPLAINTS ON THIS PROBLEM. LIGHTS ARE NOT CHEAP AND VERY FRUSTRATING WHEN YOU ARE DRIVING AT NIGHT AND THIS HAPPENS.

09/02/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/02/2020
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2CM6C0******
Summary

OPENED THE DRIVER SIDE DOOR TO GET INTO VEHICLE THIS MORNING ALL WAS FINE. WHEN I GOT TO WORK AND TRIED TO OPEN THE DRIVER DOOR, IT WOULD NOT OPEN. I GOT OUT OF THE CAR BY CLIMBING OVER THE CENTER CONSOLE AND OPENING THE SIDE DOOR. I CHECKED THE OTHER DOORS (AND TRUNK) AND THEY ALL OPENED. I CHECKED THE DRIVER SIDE DOOR FROM OUTSIDE THE VEHICLE THEN AND IT STILL WOULD NOT OPEN. IT'S A SAFETY HAZARD IF YOU NEED TO GET OUT OF THE CAR QUICKLY. ALSO I AM A SENIOR CITIZEN SO IT'S NO LONGER EASY TO CLIMB OVER THE SEATS TO OPEN THE PASSENGER DOOR INSTEAD.

02/03/2020
Components: AIR BAGS,SEATS,UNKNOWN OR OTHER
Incident Date: 01/15/2020
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2BM4C0******
Summary

AIRBAG SENSOR STAYS ON

12/08/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2A54C0******
Summary

THE DIM LIGHTS ARE SO DANGEROUS AND DO NOT PROVIDE ANY VISIBILITY AT NIGHT AT ALL. IT IS VERY DANGEROUS TO DRIVE AND I HAVE HAD SO MANY NEAR MISSES WHILE PASSING OTHER VEHICLES OR TRYING TO NOT RUN OFF THE ROAD DUE TO NOT BEING ABLE TO SEE. PLUS THE BULBS BURN OUT SEVERAL TIMES THROUGHOUT THE YEAR AND I'M CONSTANTLY HAVING TO REPLACE THEM. BUT TO DRIVE AT NIGHT IS SO SCARY BECAUSE I CANNOT SEE THE ROADWAY DUE TO POOR LIGHTING FROM THE CARS HEADLIGHTS. AND ALSO THE MOTORS THAT ROLL DOWN THE WINDOWS ARE CONSTANTLY GOING OUT AND I HAVE TO REPLACE THOSE AS WELL OTHERWISE MY WINDOW GETS STUCK AND I CAN'T GET IT TO ROLL BACK UP.

03/15/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2012
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2B54C0******
Summary

CHECK ENGINE LIGHT CAME ON SHORTLY AFTER I PURCHASED MY BRAND NEW MAZDA CX7. DEALERSHIP JUST SIMPLY RESETTED IT WITHOUT FURTHER INSPECTION AND NOW AFTER WARRANTY LIGHT IS BACK ON. HAD ALREADY REPLACED GAS CAP AND L RESET WAS DONE AGAIN BUT IT IS BACK ON. I READ A LOT OF COMPLAINTS ONLINE ABOUT THE CHECK EGINE LIGHT. I SEEMS LIKE A COMMON PROBLEM WITH MAZDA CARS BUT MAZDA DOES NOT SEEM TO CONCERNED ABOUT IT. MY CAR CANT PASS INSPECTION BECAUSE CODE P0442-EVAPORATIVE EMISSION SYSTEM LEAK DETECTED (SMALL LEAK) KEEPS COMING UP. I WANT MAZDA TO CORRECT THIS PROBLEM BECAUSE IT APPEARS TO BE A COMMON PROBLEM AMONG MAZDA OWNERS. EMAILED MAZDA AND NO ANSWER SO I CALLED 800 NUMBER AND WAS TOLD THAT THERE ARE NO RECALLS ON THIS PROBLEM. PLEASE HELP. NOT SURE OF THE DATE IT INITIALLY HAPPENED. BUT CHECK ENGINE LIGHT CAME ON AGAIN LAST SUMMER 2018 THANKS.

12/01/2018
Components: EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 01/02/2018
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2BM7C0******
Summary

HEADLIGHTS BLOW NUMEROUS TIMES IN A YEAR. WHEN 'OPERATIONAL''THE HEADLIGHTS ARE VERY DIM AT NIGHT. I RESEARCHED AND THIS SEEMS TO BE A REOCCURRING ISSUE ON MANY MAZDA VEHICLES. I HAVE TRIED TO REACH OUT TO MAZDA, WITH NO RESPONSE. THIS IS VERY DANGEROUS AND MY TURN SIGNALS ARE BRIGHTER THAN MY LIGHTS. EVERYONE ON THE FORUM SUGGESTS THE PROJECTOR LENSES THAT COME EQUIPPED ARE FAULTY. I SPENT $400 ON AFTERMARKET HEADLIGHTS (FULL HOUSING) TO TRY AND RECTIFY THIS PROBLEM OR MAKE IT BETTER TO BE ABLE TO SEE AT NIGHT, SINCE I HAVE HEARD NOTHING FROM MAZDA AND THEY SEEM NOT WILLING TO LOOK INSIDE THE ISSUE WITH MANY OF THEIR VEHICLES.THIS HAS BEEN A REPCCUING ISSUE SINCE PURCHASE IN 2012.

05/21/2018
Components: SUSPENSION
Incident Date: 05/07/2018
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2B59C0******
Summary

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE A LOUD CLUNKING NOISE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED AT (MOFFITT MAZDA IN BOSSIER CITY, LOUISIANA) PER NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) AND THE FAILURE RECURRED DIRECTLY AFTER THE REPAIR. THE DEALER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE HAD ALREADY BEEN REPAIRED; THEREFORE, THE CONTACT WOULD HAVE TO PAY A DIAGNOSTIC FEE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

05/17/2018
Components: EXTERIOR LIGHTING
Incident Date: 05/01/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. WHILE OPERATING THE VEHICLE WITH THE HEADLIGHTS TURNED ON, THE LIGHTS WOULD NOT ILLUMINATE BRIGHT ENOUGH FOR THE DRIVER TO SEE THE ROAD AHEAD. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

04/21/2018
Components: UNKNOWN OR OTHER
Incident Date: 04/03/2018
Crash: Yes
Fire: No
Vehicle Identification Number: JM3ER2B54C0******
Summary

MY CAR WAS PARKED AND TURNED OFF WITH THE KEY IN MY HAND. I INSERTED THE KEY AND STARTED THE CAR WITH MY FOOT ON THE BRAKE. MY FOOT WAS STILL ON THE BRAKE PEDAL WHEN I PUT THE CAR IN DRIVE. IT SURGED AHEAD AND WITHOUT ANY WARNING I CRASHED INTO A CEMENT BASE TO A POLE. I HAD BEEN PARKED IN THE DRIVEWAY OF A DONATION CENTER.

04/12/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 04/03/2018
Crash: Yes
Fire: No
Vehicle Identification Number: JM3ER2B54C0******
Summary

MY CAR WAS PARKED AND TURNED OFF. I ENTERED THE CAR, PUT MY FOOT ON THE BRAKE TO START THE CAR AND THEN PUT THE CAR IN DRIVE. IMMEDIATELY IT SURGED FORWARD ABOUT 50 FEET HITTING A CEMENT BASE TO A POLE. MY FOOT WAS STILL ON THE BRAKE. THE AIR BAG DEPLOYED AND THE SEATBELT WORKED KEEPING ME FROM ANY INJURY. THE INSURANCE COMPANY DETERMINED IT WAS TOTALED. THIS HAPPENED IN A PARKING LOT. THERE WAS NO POLICE REPORT AS IT WAS DEAMED PRIVATE PROPERTY AS IT WAS A GOODWILL STORE.

01/19/2018
Components: SUSPENSION
Incident Date: 11/21/2016
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2BM2C0******
Summary

MAZDA CXC 7 2012 THERE IS A SAFETY RECALL DUE TO FRONT FRONT SUSPENSION BALL JOINT FITTING THAT CAN CAUSE THE BALL JOINT AND LOWER CONTROL ARM TO SEPERATE. THIS CAN CAUSE LOSS OF STEERING CONTROL INCREASING RISK OF A CRASH. I CALLED BRIGHT BAY MAZDA IN BAYSHORE NY 1-631-666-6100 AND WAS ADVISED TO BRING CAR IN. I DID AND IT WAS LOOKED OVER. I WAS IT DID NOT NEED IMMEDIATE ATTENTION ON 11/21/2016 AND THAT WHEN THE PARTS CAME IN THEY WOULD FIX THE CAR. I CALLED TODAY 1/19/18 AND WAS TOLD THEY STILL DONT HAVE THE PART AND THAT THIS IS A PRELIMINARY NOTICE THAT GETS SENT TO CAR OWNERS PER SHERRY AT MAZDA. SERIOUSLY 2 YEARS AND NO RESOLUTION. I WANT TO FILE A COMPLAINT.

12/14/2017
Components: SUSPENSION
Incident Date: 08/14/2016
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2B55C0******
Summary

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE DEALER (NAPLETON MAZDA BOURBONNAIS, 515 WILLIAM R LATHAM SENIOR DR, BOURBONNAIS, IL 60914) STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/28/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2A56C0******
Summary

WINDOW MOTORS; SHORTLY AFTER I PURCHASE MY VEHICLE MY DRIVER WINDOW WOULD BE DIFFICULT TO GO UP ONCE IT WENT DOWN. THEN IT GOT WORSE AND MADE A LOUD SOUND WHEN IT WENT UP AND ONE WOULD HAVE TO PULL IT UP. NOW THE DRIVER WINDOW DOES THAT. ITS HARD TO GET IT UP ONCE ITS DOWN AND MAKES A LOUD SOUND. I FIND IT STRANGE THAT BOTH WINDOWS ARE NOW NOT WORKING.

10/03/2017
Components: STEERING,AIR BAGS
Incident Date: 10/03/2017
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2AM2C0******
Summary

THERE ARE 2 RECALLS ISSUED ON MY VEHICLE. ONE IS THE AIRBAGS AND THE OTHER IS THE LOWER ARM CONTROL. I HAVE CONTACTED MAZDA 4 TIMES AND THEY TELL ME THEY DO NOT HAVE PARTS AND DON'T HAVE A TIME FRAME THAT I CAN COME IN AND GET THESE ISSUES RESOLVED. BOTH OF THESE RECALLS ARE A SAFETY CONCERN FOR MYSELF AND MY CHILDREN.

09/19/2017
Components: SUSPENSION,AIR BAGS
Incident Date: 09/19/2017
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2C52C0******
Summary

GOT 2 RECALLS TELLING ME THAT I WILL BE CONTACTED WHEN IT PARTS ARE IN TO BE REPAIRED, SO FAR NOTHING IS BEEN DONE.

09/13/2017
Components: SUSPENSION,WHEELS
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2BM9C0******
Summary

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A CLICKING SOUND COMING FROM THE FRONT DRIVER AND PASSENGER WHEELS. THE FAILURE MILEAGE WAS 50,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/05/2017
Components: AIR BAGS
Incident Date: 07/24/2017
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2BM5C0******
Summary

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/05/2017
Components: AIR BAGS
Incident Date: 07/24/2017
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2AM5C0******
Summary

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/30/2017
Components: SUSPENSION
Incident Date: 09/07/2016
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2B58C0******
Summary

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BANKSTON FORD DEALER, LOCATED IN FT WORTH TX, WHERE IT WAS INFORMED THE RECALL REMEDY PART FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

08/21/2017
Components: SUSPENSION
Incident Date: 10/10/2016
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2B56C0******
Summary

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (DON MILLER DODGE CHRYSLER JEEP RAM, LOCATED AT 5802 ODANA RD, MADISON, WI 53719) WHO STATED THAT THE RECALL PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/21/2017
Components: SUSPENSION
Incident Date: 10/15/2016
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2B50C0******
Summary

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH NAPLETON'S SCHAUMBURG MAZDA (110 W GOLF RD, SCHAUMBURG, IL 60195) WHO STATED THAT THE CONTACT WOULD RECEIVE A PHONE CALL ONCE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/15/2017
Components: STEERING,AIR BAGS
Incident Date: 08/10/2016
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2A54C0******
Summary

TAKATA RECALL - HOW LONG DOES MAZDA HAVE TO REPAIR THIS AS THEY KEEP SAYING THAT PARTS ARE NOT AVAILABLE? I LIVE IN FLORIDA WHERE HUMIDITY IS VERY HIGH. NOT BEING ABLE TO USE THE PASSENGER SEAT IS NOT IDEAL. WHAT RECALL DO I HAVE AND WHAT CAN I DO IF ITS NOT SAFE TO DRIVE THIS CAR? THERE IS ALSO ANOTHER RECALL FOR THE STEERING ON MY VEHICLE AND PARTS ARE NOT AVAILABLE PER THE MAZDA WEBSITE. WHAT RECALL DO I HAVE ON THIS? DOESN'T SOUND LIKE CAR IS VERY SAFE WITH BOTH OF THESE RECALLS.

08/14/2017
Components: AIR BAGS
Incident Date: 02/28/2017
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2A55C0******
Summary

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/02/2017
Components: SUSPENSION
Incident Date: 08/11/2016
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2C56C0******
Summary

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER, BOB MOORE, CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/27/2017
Components: SUSPENSION,AIR BAGS
Incident Date: 04/27/2017
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2CM8C0******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V593000 (SUSPENSION) AND 17V012000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/18/2017
Components: AIR BAGS
Incident Date: 04/18/2017
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2C58C0******
Summary

MAZDA HAS NOT COMPLETED THE RECALL ON MY VEHICLE IN A TIMELY MANNER. I HAVE BEEN GETTING RECALL NOTICES FOR MONTHS TELLING ME THAT PARTS ARE NOT AVAILABLE AND THAT I SHOULD NOT ALLOW PASSENGERS TO RIDE IN MY VEHICLE BECAUSE THEY CAN BE SERIOUSLY INJURED. MY CAR IS A FAMILY VEHICLE, I NEED TO HAVE PASSENGERS IN MY FRONT SEAT. THIS IS UNACCEPTABLE.

04/18/2017
Components: SUSPENSION,AIR BAGS
Incident Date: 08/10/2016
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2B55C0******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V012000 (AIR BAGS), 16V593000 (SUSPENSION) HOWEVER THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/30/2017
Components: SUSPENSION,AIR BAGS,VEHICLE SPEED CONTROL
Incident Date: 08/15/2016
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2A59C0******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, IT ACCELERATED WITHOUT THE CONTACT DEPRESSING THE ACCELERATOR PEDAL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V012000 (AIR BAGS) AND 16V593000 (SUSPENSION) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/28/2017
Components: SUSPENSION
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2B5XC0******
Summary

GOT A RECALL ALERT IN THE MAIL IN OCT 2016 BUT STATES THEY WILL REACH OUT WHEN PARTS ARE AVAILABLE. IT'S ALMOST MARCH 2017 AND THEY ARE STILL SAYING THEY DON'T HAVE THE PARTS. THE DESCRIPTION IN THE RECALL REFERENCES SALT IN THE WINTER ULTIMATELY CORRODING THE BALL JOINT. SOUNDS LIKE A SIGNIFICANT RISK TO ME.

01/25/2017
Components: SUSPENSION
Incident Date: 01/25/2017
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2C59C0******
Summary

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/31/2016
Components: STEERING
Incident Date: 10/23/2016
Crash: Yes
Fire: No
Vehicle Identification Number: JM3ER2CL0C0******
Summary

TL* THE CONTACT OWNED A 2012 MAZDA CX-7. WHILE ADJUSTING THE HEAT AND DRIVING 20 MPH, THE VEHICLE VEERED INADVERTENTLY AND CRASHED INTO A CONCRETE WALL. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES TO THE LOWER BACK, NECK, AND CHEST AREA. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE DEALER STATED THAT THE SUSPENSION SYSTEM WAS DAMAGED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOTIFIED, BUT WOULD NOT SEND A REPRESENTATIVE TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 50,000.

07/07/2016
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: Yes
Fire: No
Vehicle Identification Number: JM3ER2BM8C0******
Summary

TL* THE CONTACT OWNED A 2012 MAZDA CX-7. WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A UTILITY POLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED SEVERE NECK AND BACK PAINS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

03/12/2016
Components: STRUCTURE
Incident Date: 03/10/2016
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2A53C0******
Summary

THREE DOOR LATCH SCREWS ON THE DRIVER'S FRONT DOOR CAME COMPLETELY OUT AND WERE MISSING WHEN I DISCOVERED THE PROBLEM. THE DOOR WOULD NOT CLOSE TIGHTLY AND WIND NOISE COULD BE HEARD WHEN DRIVING. THERE WAS A RECALL ON MAZDA 6 VEHICLES WITH EXACTLY THIS SAME PROBLEM. ALSO, THE SCREWS ON THE OTHER 3 DOORS WERE NOT TIGHT AND I HAD TO TIGHTEN THEM. THE PROBLEM WAS DISCOVERED WHILE THE CX7 WAS PARKED IN THE DRIVEWAY.

07/02/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/29/2013
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2B5XC0******
Summary

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT STATED THAT THE VEHICLE SURGED FORWARD WHILE ENTERING TRAFFIC AND SURGED WHEN BEING DRIVEN ON AN INCLINE. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED; WHICH LOCATED THE FAILURE AS THE BRAKE OVER DRIVE SYSTEM. THE BRAKE OVER DRIVE SYSTEM WAS INSPECTED AND WAS DETERMINED TO HAVE BEEN OPERATING NORMALLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE AS 15,000. 8/26/13 *CN THE CONSUMER STATED HE EXPERIENCED THREE INSTANCES OF POWER SURGES WITH THE VEHICLE.

04/10/2012
Components: EXTERIOR LIGHTING,ELECTRICAL SYSTEM
Incident Date: 04/02/2012
Crash: No
Fire: No
Vehicle Identification Number: JM3ER2BM3C0******
Summary

INSTRUMENTS ARE RECESSED AND ARE DIFFICULT TO SEE IN THE DAYLIGHT. WITH THE HEADLIGHTS ON THEY ARE POORLY LIGHTED AND ARE HARD TO SEE AT NIGHT. *TR

4 Recalls

for 2012 MAZDA CX-7
11/08/2016
CAMPAIGN NUMBER: 16V593000
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
A loss of steering control can increase the risk of a crash.
Campaign Number: 16V593000
Manufacture: Mazda North American Operations
Components: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Summary

Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

18/07/2017
CAMPAIGN NUMBER: 17V457000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Campaign Number: 17V457000
Manufacture: Mazda North American Operations
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Mazda is recalling certain 2009 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Mazda is recalling certain 2007-2008 CX-7 and CX-9 sold, or ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

12/10/2018
CAMPAIGN NUMBER: 18V717000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 18V717000
Manufacture: Mazda North American Operations
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

31/10/2019
CAMPAIGN NUMBER: 19V782000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 19V782000
Manufacture: Mazda North American Operations
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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